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FY2020 Annual Report · GSK
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Annual Report  

2020

We are a science-led global healthcare company

2020 performance summary
£34.1bn

AER  +1%  
CER  +3%

Group turnover 

£9.7bn

New and specialty medicines 

AER  +11%  
CER  +12%

£7.8bn

Total operating profit 

AER  +12%  
CER  +15%

£8.9bn

Adjusted operating profit 

AER  - 1%  
CER  +2%

115.5p

Total earnings per share 

AER  +23%  
CER  +26%

115.9p

Adjusted earnings per share

AER  - 6%  
CER  - 4%

9

major pipeline  
approvals

80p

Dividend  

1st

in the Access to  
Medicine Index 

2nd

in the pharmaceutical 
industry for Dow Jones 
Sustainability Index

Contents
Strategic report

Our business model  
Chairman’s statement  
CEO’s statement 
Financial performance 
Our long-term priorities 
Our culture 
Key performance indicators 
Industry trends 
Stakeholder engagement 
Innovation 
Performance 
Trust 
Risk management 
Group financial review 

Corporate Governance

Chairman’s Governance statement 
The Board 
Corporate Executive Team 
Board architecture 

01
03
04
06
09
10
11
12
16
18
28
33
43
50

78
80
83
85

Board roles and responsibilities 
Board activity and principal decisions 
Our purpose, values and culture 
The Board’s approach to engagement 
Board performance 
Board Committee information 
Our Board Committee reports 
Section 172 statement 
Directors’ report 

Remuneration report

Chairman’s annual statement 
Annual report on remuneration 
2020 Remuneration policy summary 

Financial statements

Directors’ statement of  
responsibilities  
Independent Auditor’s report 
Financial statements 
Notes to the financial statements 

86
87
90
91
94
96
97
108
109

112
114
133

140
142
154
158

Financial statements of  
GlaxoSmithKline plc prepared 
under UK GAAP 

Investor information

Quarterly trend 
Five-year record 
Product development pipeline 
Products, competition and  
intellectual property 
Principal risks and uncertainties 
Share capital and share price 
Dividends 
Financial calendar 2021 
Annual General Meeting 2021 
Tax information for shareholders 
Shareholder services and contacts 
US law and regulation 
Group companies 
Glossary of terms 

238

244
249
255

258
261
276
278
279
279
280
282
284
287
299

Cautionary statement
See the inside back cover of this document for the cautionary statement regarding forward-looking statements. 

Non-IFRS measures
We use a number of adjusted, non-IFRS, measures to report the performance of our business. Total reported results represent the Group's overall 
performance under IFRS. Adjusted results, pro-forma growth rates and other non-IFRS measures may be considered in addition to, but not as a substitute  
for or superior to, information presented in accordance with IFRS. Adjusted results and other non-IFRS measures are defined on pages 51 to 53 and 
reconciliations to the nearest IFRS measures are on pages 64 and 68.

Our business model

Every day, we help improve the health of millions of people around the 
world by discovering, developing and manufacturing innovative medicines, 
vaccines and consumer healthcare products.

Our operations span the value chain from identifying, 
researching, developing and testing ground breaking 
discoveries, to regulatory approval, manufacturing and 
commercialisation. We remained resilient through a  
challenging year for the world by being agile and maintaining 
focus on our purpose and strategic long-term priorities. 

Central to our success are our people: experts in  
science, technology, regulation, intellectual property and 
commercialisation. We also collaborate with world-leading 
experts and form strategic partnerships to complement  
our existing capabilities. 

Our purpose and strategy
Our purpose is to improve the quality of human life by  
helping people do more, feel better and live longer. It guides  
all of our actions and is key to the delivery of our strategy  
– to bring differentiated, high-quality and needed healthcare 
products to as many people as possible, preventing and  
treating disease and keeping people well with our scientific  
and technical know-how and talented people. 

Our long-term priorities
Our priorities of Innovation, Performance and Trust are 
underpinned by our ambition to build a more purpose and 
performance driven culture, aligned to our values – patient 
focus, transparency, respect and integrity – and expectations  
– courage, accountability, development and teamwork.

Innovation is critical to how we improve health and create 
financial value. In 2020 Total R&D expenditure was £5.1 billion, 
which was 15.0% of turnover, and an increase of 12% (AER  
and CER) from the previous year. On an Adjusted basis, R&D 
expenditure was £4.6 billion (13.5% of turnover), 6% higher at 
AER, 7% higher at CER, than in 2019. On a pro-forma basis, 
Adjusted R&D expenditure grew 6% CER compared with 2019.  

In Pharmaceuticals and Vaccines, we focus on science  
related to the immune system, human genetics and advanced 
technology. In Consumer Healthcare we leverage our scientific 
expertise and deep consumer insights to create healthcare 
products that meet consumer demands. As a research-based 
healthcare company we rely on intellectual property protection  
to help ensure a reasonable return on our investments so we can 
continue to research and develop new and innovative medicines.

Performance is delivered by investing effectively in our  
business and our people and executing competitively.  
Our ability to launch new products successfully and  
grow sales from our existing portfolio is key to our  
commercial success.

Trust is also critical to our success. We are a responsible 
company and commit to use our science and technology  
to address health needs, make our products affordable  
and available, and be a modern employer. Our 13 public 
commitments support our Trust priority and cover a broad  
range of environmental, social and governance (ESG) aspects. 
The commitments are designed to help us respond to ESG 
challenges and opportunities within our industry and society 
more broadly and contribute to many of the UN Sustainable 
Development Goals particularly Goal 3: ensure healthy lives  
and promote wellbeing. 

The value we create
By delivering on our purpose, the greatest contribution we  
make is to improve the health of people around the world.  
In 2020 that included delivering 2.2 billion packs of medicines, 
over 580 million vaccine doses and 3.8 billion consumer 
healthcare products.

For our shareholders, as part of our capital allocation 
framework, we invest in our business to provide shareholder 
returns. In 2020 we paid a dividend of 80p per share and 
delivered £5.4 billion of free cash flow.

We make a positive contribution to the communities in  
which we operate. We employ over 94,000 people across  
96 countries and work directly with 36,000 suppliers.  
In 2020 we paid £1.7 billion in corporation tax. We also  
pay a significant amount of other business and employment 
related taxes. We aim to be a modern employer and offer a 
broad range of employee benefits, including preventative 
healthcare services, so that we are able to attract and  
retain the best people. 

GSK Annual Report 2020   01

Investor informationFinancial statementsStrategic reportGovernance and remunerationOur business model continued

Preparing for the future

Creating two new companies
In early 2020, consistent with our strategic priorities and 
previous announcements, we started a two-year programme  
to prepare GSK for separation into two new leading companies: 
New GSK, a new biopharma company, focused on specialty 
medicines and vaccines with an R&D approach focused on  
the science related to the immune system, the use of human 
genetics and new technologies; and a new leader in consumer 
healthcare with category-leading power brands and innovation 
based on science and consumer insights.

We are on track for separation into new standalone Biopharma 
and Consumer Healthcare companies in 2022. 

The programme is using the unique catalyst of separation  
to reset the capabilities and cost base for both companies,  
and help support delivery of the significant value creation 
opportunities we see in both New GSK and new Consumer 
Healthcare.

For New GSK, we see a clear opportunity to drive a common 
approach to R&D as the science related to the immune system 
converges across both pharmaceuticals and vaccines. 

During the year we achieved an important milestone with the 
launch of our One Development organisation in R&D. This is 
already enabling us to be even more effective in how we allocate 
our budget, share technical and scientific expertise and deliver 
our pipeline, regardless of modality.

Under the programme, we are seeking to improve our 
capabilities and create efficiencies in our global support 
functions; continuing to simplify and focus our manufacturing 
network, ensuring our supply chain is ready to launch our new 
specialty medicines; and rationalising our portfolio through 
divestments.

For the new Consumer Healthcare company, this programme  
is supporting the building of key technology infrastructure and 
the expertise necessary to operate as a standalone company. 

We believe that increased investment in our pipeline and new 
products, together with effective implementation of our two-year 
programme, will set each new company up with strong 
foundations for future performance. 

The financial benefits, costs and reporting associated with the 
programme are set out on pages 65 and 66.

Invest in the business

 – R&D pipeline (including business 

Key priorities for capital

development)
 – Vaccines capacity
 – New products

Improved 
cash 
generation

Shareholder returns

 – Dividends
 – Target 1.25x to 1.5x cover before  

returning dividend to growth

Other M&A

 – Strict discipline on returns

Capital allocation

Capital allocation framework

Innovation

Performance

Trust

02   GSK Annual Report 2020

Chairman’s statement

2020 was an extraordinary and challenging year. We continued to 
progress our strategy towards the creation of two new companies.

The COVID-19 pandemic dominated all aspects of life and 
business and GSK was no exception with impacts felt both 
operationally and among our people. In the face of huge 
challenges we delivered our financial guidance for the year  
and continued to make progress on our strategy. 

This is a testament to the leadership of Emma and her 
management team who have navigated the company through 
the year and ensured people across GSK remained focused  
on our purpose and delivery of performance. 

Strategy 
The Board was pleased to see the continued progress  
made against the company’s strategic goals in 2020. While  
it is disappointing this has not yet translated into improved Total 
Shareholder Returns (TSR), the progress made reinforces the 
Board’s confidence in the direction of the company and its 
eventual split next year into two new companies in Biopharma 
and Consumer Healthcare. This, combined with meaningful 
improvements to operating performance from 2022 onwards, 
provides significant opportunity to create value for shareholders. 

Strengthening the Biopharma pipeline remains the Company's 
number one priority, and this continued through 2020 (despite 
the pandemic), with nine significant approvals, nine pivotal trial 
starts and a pipeline now consisting of 58 potential medicines 
and vaccines focused on infectious diseases, oncology and 
immune-mediated diseases. A number of these assets could  
be significant launches over the next five years, with the 
potential to change medical practice and provide material  
value for the company. The Board’s Scientific Committee  
is closely involved with Hal and his team on the pipeline. 

Operational and financial performance was resilient through  
the year. Importantly we are seeing evidence of significantly 
improved commercial capability and execution and this  
is driving good expansion in our key growth products. 
Management also maintained its strong focus on cost  
controls and cash generation. 2021 will see further pipeline 
investment and continued short-term disruption to our adult 
vaccines business, both of which are reflected in our earnings 
guidance for the year. 

GSK’s capital allocation framework focuses on investing in  
the R&D pipeline, new product launches, vaccine supply 
capacity and disciplined business development. 

In 2020, we paid 80p per share to shareholders and expect  
to do the same in 2021. We intend to implement a new 
distribution policy for dividends from 2022, the year we  
will separate into two new companies. This will ensure both 
businesses are competitive and have the right capital structure 
with the capacity to invest to deliver growth and shareholder 
returns. Overall, we expect that aggregate distributions for  
GSK and across the two new companies will be lower than  
the 80p per share currently paid. 

The importance of businesses acting responsibly is central  
to how an increasingly broad range of stakeholders view 
companies. As part of this, global health has always been an 
important element of GSK’s Trust priority and the Board was 
pleased to see that GSK once again topped the Access to 
Medicine Index. Environmental, social and governance (ESG) 
are increasingly a focus for investors and other stakeholders  
and the Board fully supports the ambitious, new environmental 
goals on climate and nature, and new inclusion and diversity  
(I&D) targets, including on race and ethnicity, that management  
have announced. 

The Board also supports management’s efforts to contribute  
on COVID-19, including progression of potential vaccines  
and therapeutic treatments. As a company with a world leading 
infectious diseases portfolio and scientific expertise, GSK  
has an opportunity both to contribute meaningfully to the current 
response to the pandemic and to work with global institutions  
to support better long-term preparedness planning.

Board changes 
The Board continues to adapt to support the company’s 
priorities and ensure effective delivery. Specifically, a new 
committee was established to oversee the separation and 
transformation into two companies, and the Corporate 
Responsibility Committee has taken on an expanded remit in 
line with the greater focus on ESG. The Science Committee 
continues to provide excellent oversight and direction for the 
R&D strategy. 

In May, Charles Bancroft joined the Board as a Non-Executive 
Director. Charlie will succeed Judy Lewent as Chair of the Audit  
& Risk Committee on completion of the 2020 annual reporting 
cycle. Judy steps down from the Board at the AGM and I would 
like to thank her for her enormous contribution to GSK over 
10 years. I am also grateful to Lynn Elsenhans, who has agreed 
to stay on the Board for a further year, to ensure that there is 
continuity in the important work of the Corporate Responsibility 
Committee. 

Finally, I would like to thank all GSK’s employees, partners, 
shareholders and customers for their support during this 
unprecedented year. 

Sir Jonathan Symonds 
Chairman

GSK Annual Report 2020   03

Investor informationFinancial statementsStrategic reportGovernance and remuneration 
 
CEO’s statement

Innovation for healthcare impact is the heart of our purpose. In 2020 
we made further significant progress, continuing to build a high-value 
biopharma pipeline focused on vaccines and specialty medicines.

2020 was a remarkable year for us all. Despite the challenges  
it was also a year of progress for GSK and I’m proud of the way 
the company has responded to support patients, healthcare 
systems and our people while also delivering good financial 
performance and advancing our strategic transformation. 

This progress means we have high confidence in our ability  
to launch new competitive, standalone Biopharma and 
Consumer Healthcare companies in 2022 that can achieve 
meaningful global impact to health and have the opportunity  
to create significant value for shareholders.

Growth in 2020 sales
Group sales grew 1% at actual exchange rates (AER)  
and 3% at constant exchange rates (CER) to £34 billion.  
This is a testament to the increased focus we have continued  
to place on improving commercial execution.

New and Speciality products drove growth with sales of  
£9.7 billion, up 11% AER and 12% CER. This group of 
innovative products now account for more than half of 
pharmaceutical sales. 

In respiratory we saw strong growth for Nucala, our biologic  
for asthma and Trelegy our 3-in-1 inhaler for asthma and COPD. 
In HIV, new two-drug regimens Dovato and Juluca more than 
doubled sales to £869 million while our oncology portfolio 
continued to grow with Zejula, for ovarian cancer, significantly 
growing market share, and the launch of Blenrep, for heavily 
pre-treated multiple myeloma patients. Shingrix, our successful 
vaccine for shingles, continued to grow and had sales of  
£2 billion, despite the significant disruption to adult  
vaccinations from the COVID-19 pandemic. We also saw  
a strong Consumer Health performance with sales up 4% 
 CER on a pro-forma basis, excluding brands divested and 
under review, reflecting the underlying strength of brands 
across our portfolio. 

This strong performance in our growth drivers and disciplined 
cost control allowed us to deliver our guidance for the year, 
which was set before the pandemic. Total earnings per share 
were 115.5p, up 23% AER, up 26% CER while Adjusted 
earnings per share were 115.9p, down 6% AER and down  
4% CER. 

We had strong cash generation, with free cash flow of  
£5.4 billion. We declared a dividend of 80p per share  
and expect to pay the same again in 2021.

Continued R&D delivery
Innovation for healthcare impact is the heart of our purpose  
and strengthening our R&D pipeline remains our first priority.  
In 2020 we made further significant progress, continuing  
to build a high-value biopharma pipeline focused on vaccines  
and speciality medicines, harnessing the science related  
to the immune system, the use of human genetics and  
advanced technologies. 

We had nine major approvals in 2020 for medicines in 
respiratory, oncology, HIV and immuno-inflammation –  
a remarkable achievement. This included Zejula’s expanded 
label in ovarian cancer, making it potentially available to  
more women, and Cabenuva, the world’s first long-acting 
injectable for the treatment of HIV which allows patients  
to have 12 injections a year instead of taking daily pills.  
Nine pivotal trials were started in the year, including for a 
vaccine candidate for RSV – a virus with a high unmet need  
and which causes thousands of deaths and hospitalisations  
a year. If successful, this vaccine could play a significant role  
in easing this burden. We will start other late stage trials this 
year including for a new long-acting asthma medicine which,  
if successful, would be given every six months – a further 
testament to how we put patients at the heart of our R&D.

Overall, we now have more than 20 assets in late stage 
development, many of which could be transformational for 
patients. These products could all launch by 2026 and we 
believe more than 10, if data is positive, have the potential  
to be very significant commercially.

Last year we also executed more than 20 business development 
deals, strengthening our capabilities with the acquisition of new 
antibody, mRNA and genetic platforms and technologies.

We continue to use our science to contribute to the COVID-19 
response on multiple fronts. We were of course disappointed 
with the delay to our vaccine being developed with Sanofi,  
but we continue to progress this along with others as well as 
in-house and externally-partnered therapeutics. Importantly,  
we are looking ahead to the potential need for next generation 
COVID-19 vaccines to use with emerging variants or as a 
booster and we are delighted with our recent collaboration  
with CureVac to research and develop several mRNA vaccines, 
including for COVID-19. 

04   GSK Annual Report 2020

CEO's statement continued

Separation preparation
We remain firmly on track with our intention to separate  
into two new, exciting companies next year – a New GSK in 
Biopharma and a new world leader in Consumer Healthcare. 

We have met all our first year targets for the separation 
programme and the integration of the Consumer JV is 
substantially complete. As the second year of our two-year 
transformation, 2021 will see further investment in our pipeline 
and behind successfully launching new products to sustain our 
long-term competitive growth. Short-term disruption from the 
pandemic to our vaccines business is reflected in the financial 
guidance we have set out for 2021. We continue to expect a 
meaningful improvement in performance from 2022 onwards.

Building Trust
Building trust with all our stakeholders – in addition to delivering 
sustainable financial returns – is critical. The pandemic has 
highlighted the need for businesses to operate in a responsible 
way and, for life sciences companies, to ensure there is 
widespread access to medicines. 

Investor interest in environmental, social and governance (ESG) 
issues has increased significantly over the last year. We believe 
in the need to transition to a net zero economy and we want  
to play our part in protecting and restoring people’s and the 
planet’s health. In November we set ambitious, industry leading 
environmental targets to have a net-zero impact on climate 
change and net-positive impact on nature by 2030. 

GSK firmly believes in the value of inclusion and diversity and 
we have set aspirational targets for the proportion of ethnically 
diverse leaders at VP level and above in the US and UK by 
2025 and reset our gender target, aiming to further increase 
female representation at VP level and above globally by 2025. 
We are also focusing on improving diversity in clinical trials  
to ensure that they represent – and our medicines are safe  
and effective in – real-world patient communities.

We have continued to work with partners on other long-term 
urgent global health needs. Following positive data for our 
single dose treatment for the P. vivax strain of malaria, we  
have filed alongside our partners Medicines for Malaria Venture 
(MMV) for its use in children – a population disproportionately 
affected by the disease and we have licensed our TB candidate 
vaccine to the Bill & Melinda Gates Research Institute for its 
continued development and potential use in low-income 
countries with high TB burdens. I am pleased that our 
commitment to this important work has been recognised  
again by the Access to Medicines Index, which we have  
topped for the seventh time in a row.

Our people and culture
Our people have shown remarkable dedication, agility and 
resilience through the year in unprecedented circumstances. 
This has included the thousands of employees who have 
continued to work in our manufacturing facilities throughout  
the pandemic to ensure our vital medicines, vaccines and 
consumer products continued to reach patients and consumers.

Their efforts have meant that despite the challenges we enter 
2021 with our pipeline stronger, our commercial execution 
sharper and our confidence higher in our ability to deliver 
sustainable long-term growth post separation. 

I want to thank our fantastic people and our partners, for  
without them we would not succeed and we count on them  
now as we prepare for our exciting future.

Emma Walmsley 
Chief Executive Officer

GSK Annual Report 2020   05

Investor informationFinancial statementsStrategic reportGovernance and remuneration 
 
Financial performance

Operating performance – 2020 

Turnover

Pharmaceuticals
Vaccines
Consumer Healthcare

Corporate and other 
  unallocated turnover
Group turnover

Financial results

Turnover
Total operating profit
Total earnings per share
Adjusted operating profit
Adjusted earnings per 
  share
Net cash from operating 
  activities
Free cash flow

£m
17,056
6,982
10,033
34,071

28
34,099

£m
34,099
7,783
115.5p
8,906

115.9p

8,441
5,406

2020
*Pro-forma 
growth 
CER%
(1)
(1)
(2)
(2)

Growth 
CER%
(1)
(1)
14
3

Growth 
£%
(3)
(2)
12
1

1

3

(2)

2020
*Pro-forma 
growth 
CER%
(2)

(3)

Growth 
CER%
3
15
26
2

(4)

£%
1
12
23
(1)

(6)

5
7

*  Pro-forma CER growth rates are calculated as if the equivalent seven 
months of Pfizer consumer healthcare business results, as reported  
by Pfizer, were included in the comparative period of 2019. Please see 
page 53 for more information.

Turnover
Strong sales performance from key growth drivers in HIV, 
Respiratory, Oncology and Consumer Healthcare offset 
disruption from COVID-19 to adult vaccinations.

Group turnover was £34,099 million in the year, up 1% AER, 
3% CER. On a pro-forma basis, Group turnover was down  
2% CER, but up 1% at CER excluding the impact of divestments 
in Vaccines and brands divested or under review in Consumer 
Healthcare.

Pharmaceuticals turnover in the year was £17,056 million, down 
3% AER, 1% CER. Respiratory sales were up 22% AER, 23% 
CER, to £3,749 million, on growth of Trelegy, Nucala and Relvar/
Breo. HIV sales were flat at AER, up 1% CER, to £4,876 million, 
with growth in Juluca and Dovato partly offset by declines in 
Tivicay and Triumeq. Sales of Established Pharmaceuticals 
declined 16% AER, 15% CER to £7,332 million.

Vaccines turnover declined 2% AER, 1% CER to £6,982 
million, primarily driven by the adverse impact of the COVID-19 
pandemic on Hepatitis vaccines, DTPa-containing vaccines, 
Synflorix and Bexsero, together with the divestment of Rabipur 
and Encepur. This decline was partly offset by higher sales of 
Influenza vaccines across all regions and by Shingrix growth  
in Europe, China and the US together with a strong 
performance from Cervarix in China. 

06   GSK Annual Report 2020

Reported Consumer Healthcare sales grew 12% AER and  
14% CER to £10,033 million for the full year, largely driven  
by the inclusion of the Pfizer portfolio, partly offset by brands 
divested/under review. On a pro-forma basis, sales declined 
2% CER, but grew 4% CER excluding brands divested/under 
review, reflecting the underlying strength of brands across the 
portfolio and categories, strong growth in e-commerce, and 
successful execution meeting evolving consumer demand as  
a result of the pandemic.

Operating profit
Total operating profit was £7,783 million in 2020 compared with 
£6,961 million in 2019. The total operating margin was 22.8%. 
This reflected the profit on disposal of the Horlicks and other 
Consumer Healthcare brands and resultant sale of shares in 
Hindustan Unilever as well as increased income from asset 
disposals. This was partly offset by higher re-measurement 
charges on the contingent consideration liabilities.

Adjusted operating profit was £8,906 million, 1% lower than 
2019 at AER and 2% higher at CER on a turnover increase  
of 3% CER. Pro-forma adjusted operating profit declined 3%.  
This primarily reflected the adverse impact from the reduction  
in sales in Vaccines as a result of the COVID-19 pandemic, 
investment in R&D, and investments in promotional product 
support, particularly for new launches in Vaccines, HIV and 
Respiratory. This was partly offset by effective cost control, 
including reduced promotional and variable spending across  
all three businesses as a result of the COVID-19 lockdowns  
and the continuing benefit of restructuring in Pharmaceuticals 
and Consumer Healthcare. 

Earnings per share
Total EPS was 115.5p, compared with 93.9p in 2019. The 
increase in EPS primarily reflected the net profit on disposal  
of Horlicks and other Consumer Healthcare brands as well as 
increased income from asset disposals, partly offset by higher 
re-measurement charges on the contingent consideration 
liabilities, higher major restructuring charges and a one-off 
benefit in 2019 from increased share of after tax profits of  
the associate Innoviva.

Adjusted EPS was 115.9p compared with 123.9p in 2019, 
down 6% AER, 4% CER, on a 2% CER increase in Adjusted 
operating profit. The reduction primarily resulted from a higher 
non-controlling interest allocation of Consumer Healthcare 
profits, higher investment in R&D and reduced share of after  
tax profits of associates resulting from a non-recurring income 
tax benefit in Innoviva.

Cash flow
The net cash inflow from operating activities for the year  
was £8,441 million (2019 – £8,020 million). Free cash flow  
was £5,406 million for the year (2019 – £5,073 million).  
The increase in free cash flow primarily reflected increased 
proceeds from disposal of intangible assets, beneficial timing  
of payments for returns and rebates, reduced legal payments 
and improved operating profits, partly offset by higher dividends 
to non-controlling interests, increase in trade receivables, 
increased tax payments including tax on disposals and adverse 
exchange impacts.

Financial performance continued

Total and Adjusted results

Total reported results represent the Group’s overall 
performance.

GSK uses a number of Adjusted, non-IFRS, measures to report 
the performance of its business. Adjusted results and other 
non-IFRS measures may be considered in addition to, but  
not as a substitute for or superior to, information presented  
in accordance with IFRS. See page 51 for a fuller definition.

GSK believes that Adjusted results, when considered  
together with Total results, provide investors, analysts and  
other stakeholders with helpful complementary information  
to understand better the financial performance and position  
of the Group from period to period, and allow the Group’s 
performance to be more easily compared against the majority  
of its peer companies. These measures are also used by 
management for planning and reporting purposes. They may  
not be directly comparable with similarly described measures 
used by other companies.

GSK encourages investors and analysts not to rely on any 
single financial measure but to review GSK’s Annual Reports, 
including the financial statements and notes, in their entirety.

GSK is undertaking a number of Board-approved Major 
restructuring programmes in response to significant changes  
in the Group’s trading environment or overall strategy, or 
following material acquisitions. Costs, both cash and non-cash, 
of these programmes are provided for as individual elements  
are approved and meet the accounting recognition criteria.

As a result, charges may be incurred over a number of years 
following the initiation of a Major restructuring programme.

GSK’s reported results for the year ended 31 December 2019 
included five months of results of the former Pfizer consumer 
healthcare business compared with twelve months in 2020. 
Pro-forma growth rates at CER have been calculated for 2020 
including the equivalent seven months of results for the period 
to 31 July 2019 of the former Pfizer consumer healthcare 
business, as more fully described on page 53.

Adjusting items
Turnover
Cost of sales
Gross profit

Selling, general and administration
Research and development
Royalty income

Other operating income/(expense)
Operating profit

Net finance costs

Share of after-tax profits of associates  
  and joint ventures 
Profit before taxation

Taxation
Tax rate 
Profit after taxation

Profit attributable to non-controlling interests
Profit attributable to shareholders

Earnings per share

Total 
results 
£m
34,099
(11,704)
22,395

(11,456)
(5,098)
318

1,624
7,783

(848)

33
6,968

(580)
8.3%

6,388

639
5,749

115.5p

Intangible 
asset 
amortisation 
£m

Intangible 
asset 
impairment 
£m

Major 
restructuring 
£m

Transaction-
related 
£m

Divestments, 
significant 
legal and  
other items 
£m

Separation 
costs 
£m

699
699

1
75

31
31

18
214

667
667

659
206

775

263

1,532

2

116
116

(23)

1,215
1,308

16

68

(2,839)
(2,823)

2

775

(150)

263

(47)

1,534

1,308

(2,821)

(292)

(229)

17

625

216

1,242

1,079

(2,804)

1,242

392
687

(2,804)

625

12.6p

216

4.4p

25.0p

13.8p

(56.5)p

1.1p

115.9p

Adjusted 
results 
£m
34,099
(10,191)
23,908

(10,717)
(4,603)
318

–
8,906

(844)

33
8,095

(1,295)
16.0%
6,800

1,031
5,769

68

68

(14)

54

54

Intangible asset amortisation and impairment
Amortisation and impairment of intangible assets and goodwill 
excludes computer software.

Major restructuring
Major restructuring costs, which include impairments of tangible 
assets and computer software (under specific Board-approved 
programmes that are structural, of a significant scale and where 
the costs of individual or related projects exceed £25 million), 
including integration costs following material acquisitions.

Transaction-related
Transaction-related accounting or other adjustments related  
to significant acquisitions.

Divestments, significant legal and other items
Proceeds and costs of disposals of associates, products  
and businesses; significant legal charges (net of insurance 
recoveries) and expenses on the settlement of litigation and 
government investigations; other operating income other  
than royalty income, and other items.

Separation costs
Additional costs to prepare Consumer Healthcare for 
separation.

GSK Annual Report 2020   07

Investor informationFinancial statementsStrategic reportGovernance and remunerationFinancial performance continued

Adjusted results

Turnover
Cost of sales
Gross profit

Selling, general and administration
Research and development
Royalty income
Operating profit

Net finance costs
Share of after-tax profits of associates and joint ventures
Profit before taxation

Taxation
Tax rate
Profit after taxation

Profit attributable to non-controlling interests
Profit attributable to shareholders

Earnings per share

How we performed 

2019

% of 
turnover
100
(29.9)
70.1

(31.7)
(12.9)
1.1
26.6

2020

% of 
turnover
100
(29.9)
70.1

(31.4)
(13.5)
0.9
26.1

£m
34,099
(10,191)
23,908

(10,717)
(4,603)
318
8,906

(844)
33
8,095

(1,295)
16.0%
6,800

1,031
5,769

115.9p

£m
33,754
(10,079)
23,675

(10,715)
(4,339)
351
8,972

(810)
74
8,236

(1,318)
16.0%
6,918

787
6,131

123.9p

Growth 
CER%
3
2
3

Pro-forma 
growth 
CER%
(2)
(3)
(1)

(3)
6
(9)
(3)

2
7
(9)
2

1

1

£%
1
1
1

–
6
(9)
(1)

(2)

(2)

(6)

(4)

Cost of sales
Adjusted cost of sales as a percentage of turnover was 29.9%, 
flat at AER, but 0.1 percentage points lower at CER compared 
with 2019. On a pro-forma basis, Adjusted cost of sales as  
a percentage of turnover was 29.9%, 0.3 percentage points 
lower at CER, compared with 2019. This reflected a more 
favourable product mix in Pharmaceuticals and a further 
contribution from restructuring and integration savings, partly 
offset by adverse product mix in Vaccines and continued 
adverse pricing pressure in Pharmaceuticals.

Selling, general and administration
Adjusted SG&A costs as a percentage of turnover were 31.4%, 
0.3 percentage points lower at AER than in 2019 and 0.3 
percentage points lower on a CER basis. On a pro-forma basis, 
Adjusted SG&A costs as a percentage of turnover were 31.4%, 
0.4 percentage points lower at CER, compared with 2019.

The growth in Adjusted SG&A costs, although flat at AER,  
grew 2% CER. On a pro-forma basis costs reduced 3% CER 
and reflected the benefits from restructuring including one-off 
benefits from restructuring of post-retirement benefits, reduced 
variable spending across all three businesses and the tight 
control of ongoing costs, partly offset by increased investment  
in promotional product support.

Research and development
Adjusted R&D expenditure was £4,603 million (13.5% of 
turnover), 6% higher at AER, 7% higher at CER than in 2019.  
On a pro-forma basis, Adjusted R&D expenditure grew 6% 
CER, primarily driven by the significant increase in investment 
in Oncology, as well as progression of COVID-19 treatment 
programmes. This has been partly offset by a reduction in 
investment in research and several Specialty and Primary  
Care programmes as well as efficiency savings from the 
implementation of the Separation Preparation restructuring 
programme and reductions in variable spending.

08   GSK Annual Report 2020

Operating profit
Adjusted operating profit was £8,906 million, 1% lower than 
2019 at AER and 2% higher at CER on a turnover increase  
of 3% CER. The Adjusted operating margin of 26.1% was  
0.5 percentage points lower at AER, and 0.2 percentage points 
lower on a CER basis than in 2019. On a pro-forma basis, 
Adjusted operating profit was 3% lower at CER on a turnover 
decrease of 2% at CER. The Adjusted pro-forma operating 
margin of 26.1% was 0.4 percentage points lower on a CER 
basis than in 2019.

The reduction in pro-forma Adjusted operating profit reflects  
the adverse impact from the reduction in sales in Vaccines, 
investment in R&D, continuing price pressure, and investments 
in promotional product support, particularly for new launches. 
This was offset by reduced promotional and variable spending, 
a one-off benefit from restructuring of post-retirement benefits 
and the continuing benefit of restructuring and the tight control 
of ongoing costs.

Tax
Tax on Adjusted profit amounted to £1,295 million and 
represented an effective Adjusted tax rate of 16.0% (2019 – 
16.0%), reflecting the impact of the settlement of a number  
of open issues with tax authorities and the cancellation by the 
UK Government of a reduction in the UK corporation tax rate.

Non-controlling interests
The allocation of Adjusted earnings to non-controlling interests 
amounted to £1,031 million (2019 – £787 million). The increase 
in allocation primarily reflected an increased allocation of 
Consumer Healthcare profits.

Earnings per share
Adjusted EPS was 115.9p compared with 123.9p in 2019, 
down 6% AER, 4% CER, on a 2% CER increase in Adjusted 
operating profit. The reduction primarily resulted from a higher 
non-controlling interest allocation of Consumer Healthcare 
profits and reduced share of after tax profits of associates 
resulting from a non-recurring income tax benefit in Innoviva.

Our long-term priorities

We believe GSK’s long-term priorities will create lasting value for our patients, 
consumers and shareholders. In 2020, despite a very challenging operating 
environment, we delivered a resilient performance and our strategic objectives 
remain on track. 

Innovation

Performance

Trust

We invest in scientific and technical 
excellence to develop and launch  
a pipeline of new products that 
meet the needs of our patients, 
payers and consumers.

We deliver growth by investing 
effectively in our business, 
developing our people and 
executing competitively.

We are a responsible company.  
We commit to use our science  
and technology to address health 
needs, make our products 
affordable and available and  
be a modern employer.

2020 objectives

2020 objectives

2020 objectives

 – Deliver Innovation sales with excellent 
commercial, R&D and supply chain 
execution 

 – Further accelerate and strengthen pipeline 

with six potential approvals expected 

 – Prioritise spending to deliver growth  

 – Continue to deliver on-time, in-full supply  

and return on investment 

 – Successful Consumer Healthcare JV 
integration, including driving growth  
and delivering synergies 

 – Deliver further capability building in 

specialty Pharmaceuticals 

 – Deliver two-year programme to prepare 

GSK for separation into two new companies  

of our products

 – Build reputation with a focus on Innovation
 – Deliver progress on Trust commitments 

Progress

Progress

Progress

 – Strong performance from new innovations 
including Shingrix, Trelegy, Juluca, Dovato 
and Zejula

 – Nine major regulatory approvals, including 

in HIV, Oncology and Respiratory

 – Extended indications across portfolio, 
including for Shingrix, Bexsero, Trelegy 
Ellipta and Benlysta 

 – Accelerated pipeline with nine pivotal  

study starts and now have over 20 assets 
in late-stage development

 – Established multiple partnerships to 

develop COVID-19 solutions, including with 
CureVac to develop next generation mRNA 
COVID vaccines and Vir Biotechnology for 
therapeutic antibody treatments

 – Strengthened capabilities with more than 

20 business development deals

 – 28 first-market launches for Consumer 

Healthcare 

 – Strong sales performance from key growth 
drivers in HIV, Respiratory, Oncology and 
Consumer Healthcare, reflecting our 
resource focus on therapy areas, markets 
and brands with greatest potential 
 – Advanced Consumer Healthcare 

integration; on track for £500 million  
annual cost savings by 2022 and  
£1.1 billion divestment proceeds achieved   

 – Sector leading positions in ESG indices 
including 1st in the Access to Medicine 
Index 

 – Despite the pandemic, we have been  

able to maintain the supply of our 
pharmaceutical, vaccine and consumer 
healthcare products and continue 
manufacturing without significant disruption 

 – FDA and EMA approved paediatric 

 – Advanced specialty medicine capabilities 

dolutegravir 

with over 500 new hires in Oncology
 – Programme to separate GSK into two 
leading businesses remains on track 

 – Joined global efforts to develop COVID-19 

solutions and supported partners
 – Set ambitious new environmental 

sustainability goals in climate and nature 

 – Introduced all-employee mandatory 

inclusion and diversity training 

2021 priority objectives

2021 priority objectives

2021 priority objectives

 – Deliver Innovation sales with excellent 
commercial, R&D and supply chain 
execution in Oncology, HIV and Vaccines 

 – Accelerate and strengthen pipeline with 

robust commercial input, including 
business development

 – Continue to prioritise spending to deliver 

 – Continue to deliver on-time, in-full supply  

growth and return on investment

 – Continue to deliver two-year programme  
to prepare GSK for separation into two  
new leading companies

 – Build a stronger, more diverse workforce  

for two new leading companies

of our products 

 – Improve manager capability to motivate, 

focus, develop and care for people 
 – Continue to deliver progress on Trust 

commitments 

Culture
As we move towards the creation of two new leading companies, we continue to focus on being more performance driven, while remaining firmly 
purpose led and values based. We track our cultural change with a range of indicators and the Board receives regular updates. See pages 90 and 102.

Principal risks
Our principal risks are: patient safety; product quality; financial controls and reporting; anti-bribery and corruption; commercial practices and pricing; 
non-promotional engagement; privacy; research practices; environment, health and safety; environmental sustainability; information security; supply 
continuity; and transformation. Our risk management framework is designed to support our long-term priorities. See pages 43 to 45 and 261 to 275. 

GSK Annual Report 2020   09

Investor informationFinancial statementsStrategic reportGovernance and remuneration 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our culture

We are building a stronger purpose and performance culture, to 
inspire our people and power delivery of our long-term priorities. 

Our people are inspired by our purpose – to help people  
do more, feel better, live longer. Our Purpose and Performance 
culture is underpinned by our values of Patient Focus, Respect, 
Transparency and Integrity. As we move towards the creation  
of two new leading companies, it is critical for us to focus  
on being more performance driven, while remaining firmly 
purpose led and values based. 

We track our cultural change with a range of indicators  
focused on embedding a culture that prioritises Innovation;  
our competitive edge, speed and agility to deliver growth 
orientated Performance; and employee Trust, including  
pride in our purpose, embedding our values and expectations 
(Accountability, Courage, Development, Teamwork) and 
progress as a Modern Employer.

As we do this, we check the health of our culture with a range  
of indicators. We are making good progress. In what has been  
a challenging year for everyone, our survey saw the highest 
response rate to date (85%), and the main measure of culture 
– employee engagement – reported the highest scores (84%) 
since inception of the survey in 2012, an increase of 6% since 
our last survey in 2019. There were improvements across all 
Innovation scores (up on average by 5%), with Performance 
scores showing the largest overall improvements across all  
the questions (up on average by 7%). Scores on employee  
Trust also scored strongly (up on average by 4%). 

The way we have been working through the COVID-19 
pandemic has led to positive changes in our culture. During 
2020, close to three quarters of our employees moved to remote 
working, while around a quarter have continued to work at our 
essential sites ensuring our medicines, vaccines and everyday 
healthcare products reached the millions of patients and 
consumers who needed them. Through this period, we have 
seen a deeper connection to our purpose, greater focus on  
the work that matters most to deliver our priorities, dynamic 
teams moving at pace with clear accountabilities, and greater 
connectivity and care for each other. We will continue to focus 
on these positives throughout 2021 as part of our culture 
ambition for the long term. 

Living and working through a pandemic, while also making 
progress in our transformation programme – Future Ready 
– brought change and personal challenges for some of our 
employees. To support them through this period, we ensured 
that our employee health and wellbeing services were fully 
accessible (see page 38).

The pandemic meant we also had to be much more flexible in 
how we got our work done. To support this, we implemented 
new principles for employees who carry out office-based work; 
to do that work in a place and in a way that enables them to 
perform at their best, based on their role, team, and personal 
circumstances. The principles – Performance with Choice – 
are anchored in driving individual and collective performance, 
while creating more flexibility about where and how those 
employees perform their work. 

In addition, as a company that has respect for people at its  
core and takes pride in providing access to our medicines, 
vaccines and consumer products to all, we have an opportunity 
and an obligation to build an inclusive culture internally and  
to be a force for good in improving diversity and inclusion  
in society. In 2020 we focused on building a more inclusive 
culture, including inclusion training for all employees alongside 
our work to evolve our policies, processes and practices.  
We also set new aspirational targets for gender and for  
race and ethnicity (see page 37).

Our leaders have played a crucial role and we know that  
how they role-model culture is one of the biggest drivers of 
culture change. We continue to build the expertise in our senior 
leaders, with 13% new appointments to our top 125 leaders in 
2020. The effectiveness of our global manager population is 
measured through our annual One80 feedback tool (see page 
38) and this year we saw continued improvements in manager 
scores, with 80% of our managers being seen as highly 
effective by the people they manage.

10   GSK Annual Report 2020

Key performance indicators

We track progress against our long-term priorities with ten operating 
key performance indicators. These measure our performance at  
a Group level and across our three businesses. 

Our operating key performance indicators (KPIs) are reviewed 
regularly by our Corporate Executive Team and the Board.  
Our employees are updated on our progress against them every 
quarter. Our performance system aligns employees’ bonuses 
with a relevant subset of our ten indicators and the remuneration 
policy used to reward the performance of our executives also 
includes measures linked to our KPIs (see pages 113, 119  
and 121).

We track all of our operating KPIs internally, and below we 
provide performance data for those that we report externally.  
Due to commercial sensitivities we do not publish data for all 
operating KPIs (indicated as n/r). We use a number of adjusted, 
non-International Financial Reporting Standards (IFRS) 
measures to report our business performance, as described  
on pages 51 to 53. These include Adjusted results, free cash 
flow and CER growth rates. 

Innovation
Innovation sales   R

2020 

2019

2018

Pharmaceuticals and Vaccines – sales of products launched in the last five years

£4.1bn

£3.0bna

£1.1bna

Consumer Healthcare – sales from products which are new to a market in the last  
three years as a % of total sales

Pipeline value and progress – the value of products in our pipeline and R&D  
milestones achieved 

Performance
Group turnover   R  – up 1% AER, 3% CER

Profit   R
Total operating profit – up 12% AER, 15% CER
Adjusted operating profit – down 1% AER, up 2% CER
Total operating margin 
Adjusted operating margin 

Free cash flow   R  – up 7%

Market share – our market share in relation to our competitors 

Top talent and succession plans for key roles – our most talented employees  
in key roles with succession plans in place 

Trust
Employee feedback – employee engagement scores from our global employee survey

Supply service level – percentage of orders delivered on-time, in-full

Corporate reputation – reputation index among stakeholders and informed public  
measured globally and in top 13 markets 

 R    Linked to Executive LTI awards and bonus, see pages 113, 119 and 121.
a  
n/r  Not reported externally due to commercial sensitivities. 

Comparative information reflects sales of those products that meet the definition for 2020. 

11%

n/r

12%

11%

n/r

n/r

2020 

2019

2018

£34.1bn

£33.8bn

£30.8bn

£7.8bn

£8.9bn

22.8%

26.1%

£7.0bn

£9.0bn

20.6%

26.6%

£5.5bn

£8.7bn

17.8%

28.4%

£5.4bn

£5.1bn

£5.7bn

n/r

n/r

2020 

84%

n/r

n/r

n/r

n/r

2019

78%

n/r

n/r

n/r

n/r

2018

78%

n/r

n/r

GSK Annual Report 2020   11

Investor informationFinancial statementsStrategic reportGovernance and remunerationIndustry trends 

We are operating in a dynamic environment, shaped by fast-changing  
and interdependent global trends, many of which were accelerated  
by the COVID-19 pandemic. We continue to respond to this changing 
environment by advancing our strategy and long-term priorities.

The global economy was significantly affected by the COVID-19 
pandemic during the year and economic uncertainty has 
continued. In January 2020 the global economy was forecast  
to grow by 3.3% but the impact of COVID-19 containment 
measures stalled the economies of many countries and the 
global economy is now facing a deep recession.1

Investment in COVID-19 solutions, healthcare systems  
and economic support during national lockdowns will have  
a significant long-term effect on the global economy and 
government finances. This fiscal challenge is likely to have a 
lasting impact on national healthcare budgets and, in markets 
with out-of-pocket patient payments, personal budgets too. 

The pandemic has put the healthcare industry centre stage  
and demonstrated its vital role as a powerful force for good,  
in discovering, developing and supplying essential medicines, 
vaccines and consumer healthcare products. The need for  
rapid solutions to the pandemic prompted unprecedented 
technological acceleration and collaboration between 
companies, governments, regulators and international 
organisations to mobilise R&D, deliver novel products, speed  
up regulatory processes and scale up manufacturing capacity. 

As COVID-19 dominated people’s lives, discussions about  
safe and effective innovation, particularly around vaccines,  
rose high on the public agenda. The industry united around  
a common commitment to apply the highest levels of rigour  
and safety standards to potential COVID-19-related solutions. 
The pandemic also raised questions around the affordability  
of, and equality of access to, healthcare with demands that, 
when licensed, COVID-19 vaccines and medicines became 
widely available. Multi-stakeholder organisations such as 
COVAX were critical in helping to navigate such challenges  
as governments looked to secure access for their own citizens 
as well as ensuring global access. Pressure for governments  
to seek domestic healthcare supply chains, particularly for 
COVID-19 solutions, became a pressing issue as the disruption 
of international logistics systems impacted security of supply.

1 IMF Annual Report 2020 
2 IQVIA data 
3 Internal data
4 IQVIA, The Impact of COVID-19 on Global Pharmaceutical Growth,  

June 2020

5 United Nations Department of Economic and Social Affairs, World 

Population Prospects 2019

6 United Nations Department of Economic and Social Affairs, World 

Population Ageing 2019

7 Brookings, China’s influence on the global middle class, October 2020

12   GSK Annual Report 2020

The COVID-19 pandemic has underlined the centrality of  
health to the security, stability and prosperity of nations and  
the need to strengthen approaches to preventing, identifying 
and managing future pandemics. Already, the industry is 
engaging with key partners to consider how to work collectively 
to develop sustainable solutions that will enhance pandemic 
preparedness and strengthen global health security overall.

The global healthcare market

The global healthcare market has grown during the year, with 
worldwide pharmaceutical sales totalling £869 billion from 
September 2019-2020, up 4%. North America remains the 
largest pharmaceutical market with a 47% share of global sales, 
with Europe representing 23%. China is the second largest 
individual country for pharmaceutical sales, representing  
7.6% of global sales.2 Global vaccine sales remained flat  
at approximately £23.8 billion in 2020. The global consumer 
healthcare market is estimated to be valued at more than  
£140 billion.3

Prescription medicines and consumer products proved largely 
resilient to the economic effects of the pandemic. Common 
trends of stockpiling, the issuing of long-term prescriptions  
and dramatic increases in purchasing, were followed by falls  
in demand driven by fewer consultations during lockdowns.  
The vaccines market was, however, impacted significantly,  
as global vaccination rates fell sharply as patients were unable 
to visit healthcare professionals. Rates recovered as lockdowns  
eased in the middle of the year but declined again as pandemic 
conditions worsened. Some commentators predict that 
economic recession will suppress pharmaceutical growth 
potential in countries where private funds underpin a significant 
proportion of healthcare costs.4

Global trends: opportunities and challenges

Changing demographics
Demographic change is increasing demand for preventive  
and therapeutic healthcare products. 

The global population is predicted to grow to 8.5 billion  
by 2030, up from an estimated 7.7 billion in 2019.5 Virtually  
all countries are experiencing population ageing, with the 
proportion of those over 65 projected to double between  
2019 and 2050.6 More people are living in cities and becoming 
affluent, particularly in China which is experiencing the world’s 
fastest-ever expansion of the middle class, and where by 2027 
1.2 billion people are projected to be middle class – one quarter 
of the world’s total.7

Industry trends continued

Our response
These factors are all contributing to rising demand for 
healthcare – including in our areas of focus, such as vaccines 
and specialty medicines as well as general medicines – and to 
pressure on healthcare systems to restrain growth in spending. 
In line with our Innovation priority we are investing in developing 
and launching a pipeline of new products that meet the 
changing needs of patients, payers and consumers (see pages 
18 to 25). Our global health and pricing strategies ensure that  
our products serve a broad demographic (see pages 34 to 35).

Advances in science and technology 
Rapid advances in innovative science and technology are 
transforming the sector. New advances in functional genomics, 
such as CRISPR, are changing what is possible in drug 
discovery and will enable researchers to pinpoint novel targets 
with a higher probability of success. Cell therapy technologies, 
where cells become living medicines, are altering the definition 
and profile of medicine. The scale of data from genetic libraries 
and genomics requires artificial intelligence (AI) to interpret, with 
machine learning helping to design new experiments to increase 
the likelihood of success. The growth in data is also improving 
the healthcare ecosystem and helping to build a virtuous cycle 
of data, technology and R&D. Regulators and purchasers can 
harness these technologies to track product effectiveness, 
while researchers can build a better understanding of genetics 
and disease through consumer use of digital tools to manage 
their health and determine their genetic profiles. 

COVID-19 has demonstrated how advanced technology is 
accelerating and enabling innovation for our entire industry,  
with unprecedented government funding and collaborations 
between companies and research institutes. This has been 
especially true for the rapid acceleration of vaccine innovation, 
including mRNA technology, which enables specific proteins,  
or antigens, to be produced by the body’s own cells, enabling 
the human immune system to prevent or fight disease. This 
advance in vaccine innovation is likely to have implications 
beyond the current pandemic, resulting in a new range of  
highly innovative technologies that mark a step change in  
how we are able to fight infectious disease.

Our response
The application of advanced technologies is central to our R&D 
approach, as part of our Innovation priority. We are developing 
core capabilities in AI, machine learning, functional genomics 
and cell therapy to accelerate the pace at which we identify and 
develop novel targets and medicines. In vaccines our leadership 
in platform technologies continues to play a central role, for 
example in adjuvants, and also mRNA technology, which we 
pursue in-house with our own self-amplifying mRNA (SAM) 
platform, and through our strategic mRNA technology 
collaboration with CureVac, a clinical stage biotechnology 
company (see page 25 for more details). In February 2021  
we announced an additional new agreement with CureVac to 
jointly develop next generation mRNA vaccines for COVID-19. 
In 2020 we also established a dedicated central London hub for 
our AI team to complement our two collaborations focused on 
applying CRISPR gene editing technologies to drug discovery: 
the Laboratory for Genomics Research and our partnership  
with The Broad Institute, the world-leading genomics centre. 

GSK moved swiftly to join global efforts against the COVID-19 
pandemic. Company-wide, we used our science, technology, 
portfolio and resources where we could have the biggest 
impact to progress promising vaccines and medicines that 
could be produced at scale to prevent and treat the virus  
(see page 24 for more details).

Pricing and access 
The pricing of healthcare products and the increasing pressure 
to fund high-cost, innovative therapies continue to attract 
significant attention from governments and the public.  
Scrutiny on access to innovation during the pandemic  
has been particularly intense. 

Governments have long sought to control healthcare 
expenditure, particularly around pharmaceuticals. Growing 
populations, increased comorbidities and improved screening 
have escalated demand for medicines, vaccines and consumer 
healthcare products. In parallel, new innovative medicines are 
more complex but better at targeting diseases. 

Governments and payers are increasingly cooperating across 
jurisdictions, with ever more restrictive measures to control 
growth in pharmaceutical expenditure. In some cases, this has 
led to more reimbursement hurdles, with consequent delays to 
making innovative medicines and vaccines available to patients.

In the US, controlling the pandemic, stimulating the economy 
and addressing environmental issues are expected to be some 
of the Biden administration’s key priorities. The administration 
plans to expand the federal government’s role in the COVID-19 
response by proposing a major stimulus bill, a nationwide 
testing and vaccine distribution strategy and rejoining the World 
Health Organization. In healthcare, the Biden administration is 
expected to seek to expand access through the Affordable Care 
Act comprehensive reforms, including for prescription drugs, 
but these are unlikely to be implemented in the short term.

There remains intense public scrutiny of the cost of prescription 
medicines for American citizens, and the Biden administration  
is expected to pay attention to this over the course of its term. 
Prior to leaving office, the Trump administration had announced 
several regulatory changes to address healthcare costs, most 
notably the restructuring of pharmaceutical rebates to benefit 
patients at the pharmacy counter and an intention to proceed 
with international reference pricing (IRP) or a ‘most-favoured 
nation’ pricing policy, which is indefinitely on hold pending 
resolution of legal challenges from industry. Though the exact 
shape and impact of these measures has yet to be finalised,  
if implemented they have the potential to significantly change 
industry’s operating environment in the US over the long term. 

GSK Annual Report 2020   13

Investor informationFinancial statementsStrategic reportGovernance and remunerationIndustry trends continued

In the US, there is a determination to control costs, improve 
access to healthcare and address out-of-pocket patient 
payments. Countering this is a growing recognition of the  
importance of innovation and earlier access to it in the US 
versus markets with more restricted access.

In Europe, although most markets have established price  
control processes, national healthcare authorities are continually 
looking to sharpen these tools. Disparity in access and supply 
availability across EU markets is a recurring topic of debate,  
with member states repeatedly raising concerns over medicine 
shortages. This concern heightened sharply in the crisis phase 
of the pandemic, and although companies mitigated the risk  
by reacting quickly and cooperating with EU and national 
authorities, COVID-19 has created an impetus for greater 
centralised procurement of vaccines and medicines at an  
EU level. In November, the European Commission (EC) 
published a Pharmaceutical Strategy focused on improving 
patient access to affordable medicines while also strengthening 
the region’s competitive pharmaceutical industry. The strategy 
includes both legislative and non-legislative proposals spanning 
access, affordability, innovation and competitiveness, touching 
the whole legislative framework under which pharmaceutical 
companies operate in Europe. The EU Commission also 
announced plans to improve cross-border preparedness  
for health emergencies and the creation of a new agency,  
the Health Emergency Response Authority (HERA), modelled 
on US Biomedical Advanced Research and Development 
Authority (BARDA), which would build up reserves of medicines 
and equipment and 'surge capacity' to support manufacturing. 

There are growing calls for transparency of prices, development 
costs and public subsidies, with draft legislation in France and 
Italy requiring publication of R&D investment costs, the ability  
to manage unexpected supply constraints and details of prices 
in other jurisdictions. Various cross-border alliances, such as 
the Valletta Declaration Group, the Beneluxa Initiative, the 
Nordic Council and the Visegrad Group, have emerged to  
exert greater leverage in price negotiations. 

In Europe, as well as many emerging markets, IRP continues  
to gain traction, with more than 80 markets now using it as a 
primary lever for pricing control. Increasingly countries are also 
cooperating on health technology assessments (HTAs), with  
a new EU HTA regulation proposal aiming to centralise the 
clinical assessments of new medicines and medical devices. 

Beyond Europe many countries are implementing various 
reforms ranging from regulatory pathways to cost containment. 
In China, key changes include the alignment of drug regulatory 
review and approval processes with international standards,  
and improved government reimbursement for innovative 
medicines. The pricing and access environment also continues 
to evolve with a move towards evidence-based assessments. 
However, IRP is still used as an instrument to control costs. 
Additionally, although the latest national reimbursement drugs 
list negotiations in 2019 reduced prices they offered the 
opportunity of improved access for innovative medicines.  
There is evidence that access for oncology medicines,  
in particular, is improving. 

In Japan, where HTAs were introduced in April 2019, the 
pharmaceutical industry remains concerned about the use  
of the assessments for pricing control rather than value 
assessment. A number of Latin American nations including 
Colombia, Mexico, Uruguay and some Central American 
countries are also increasingly engaging in HTAs and are 
considering establishing or strengthening existing assessments.

Our response 
We aim to improve the health of millions of people each year  
by making our products available at responsible prices that  
are sustainable for our business. 

Getting the balance right between responsible pricing  
and sustainable business is fundamental to our Innovation, 
Performance and Trust priorities. When setting the price  
of our medicines in developed markets, we apply a value-based 
approach to balance reward for innovation with access and 
affordability (see page 35). We aim to provide truly differentiated, 
innovative products that deliver effective health outcomes for 
patients and payers, so that even high-cost products deliver 
value. By investing in genetics, genomics, big data and AI we  
are accelerating the pace at which we develop transformational 
medicines and prioritising those molecules with a higher 
probability of success. Genetically validated drug candidates  
are twice as likely to become registered medicines, so such 
investments are also improving the productivity of our R&D 
investment.

14   GSK Annual Report 2020

Industry trends continued

Regulatory environment 
Healthcare is a highly regulated industry, reflecting public 
expectations that products comply to stringent levels of quality, 
safety and efficacy. 

Societal expectations
Societal expectations of business continue to evolve, at a time 
when expected progress on global development has been 
slowed by political and economic challenges and the pandemic. 

As concern around these issues grows, the financial community 
has shown increasing interest in corporate management of 
environmental, social and governance (ESG) risks and 
opportunities as a better foundation for long-term growth.  
There has also been a rise in civic protest movements, aiming  
to hold companies and governments to account on social 
issues such as racial and gender inequality. 

During the pandemic, there has been rising scrutiny of how 
companies have supported their employees, suppliers and 
wider communities through the crisis. On the environmental 
agenda, there is a growing sense of urgency around the pace 
and scale of action needed to address climate change, and  
an increasing focus on the degradation of the natural world  
and biodiversity loss, together with a deeper understanding  
of how planetary health is linked to human health.

Our response
Our Trust priority and approach to ESG is designed to create 
long-term value for both shareholders and society. We have  
set public commitments across our most material issues to 
support our Trust priority and are making good progress against 
them (see pages 33 to 42). We recognise that expectations  
are moving quickly and that we need to respond accordingly. 
This is why in 2020 we outlined a new global approach to 
inclusion and diversity and announced two ambitious new 
environmental goals, of net zero impact on climate and net 
positive impact on nature by 2030 (see pages 37 and 41).  
In our response to the pandemic, GSK has taken an agile, 
people-centric approach, including a strong focus on 
supporting our employees and suppliers.

COVID-19 has presented a number of challenges. Both 
regulators and the industry have had to maintain supplies  
of essential medicines and vaccines, continue development 
programmes for new products, and support and accelerate the 
development of solutions for COVID-19. Many of the necessary 
adaptations have been based on important regulatory efforts 
and initiatives already underway. These have included work on 
novel regulatory approaches to encourage biopharmaceutical 
innovation, including addressing new technologies, such as 
digital healthcare, cell and gene therapies, complex clinical 
trials, big data and real world evidence. 

Regulators have recognised the need for increased cooperation 
with industry to tackle the pandemic and this has been one of 
the key enablers for the acceleration of timelines for pandemic 
innovation. Regulators have built on existing interactions through 
supranational bodies, such as the International Coalition of 
Medicines Regulatory Authorities. The response to COVID-19 
presents opportunities as well as challenges, such as the 
potential for the permanent application of regulatory adaptations, 
to support the development and approval of a broader range  
of new medicines and vaccines, and the simplification of 
regulatory processes.

In parallel to the challenges posed by COVID-19, the industry 
continued to prepare for the end of the transition period of the 
UK’s exit from the EU and for the development of the UK’s future 
regulatory framework with the Medicines and Healthcare 
products Regulatory Agency (MHRA) as an independent 
regulator.

Our response
GSK closely monitors and, where relevant and appropriate, 
engages in ways to improve regulation, particularly in the  
UK, Europe, US, China and Japan. For example, as scientific 
innovation moves beyond the scope of current regulation and 
standards, and as we learn from experience with COVID-19,  
we are working with our peers to engage with governments  
in exploring new policies, processes and incentives that would 
support the discovery and delivery of medicines and vaccines 
developed through emerging technologies and techniques.  
In addition, we are working with the sector to realise the 
opportunities for MHRA to establish new or enhanced 
partnerships with regulators outside the EU and to lead  
globally on the creation of a balanced regulatory framework  
that supports innovation.

GSK Annual Report 2020   15

Investor informationFinancial statementsStrategic reportGovernance and remunerationStakeholder engagement

Engaging and building trust with the broad range of stakeholders that 
interact with, or are impacted by, our business is key to delivering our 
strategy and ensuring our success over the long term. 

Our approach to enable management and the Board to understand and consider stakeholder views as part of their oversight  
and decision making is explained in our section 172 statement, set out in full on page 108 and incorporated by reference into  
this Strategic report. On this page we summarise our key stakeholder groups, how we engage with them, the issues that matter 
most to them and what we are doing in response. 

Patients and 
consumers

Investors

Insights from patients and consumers enable us  
to develop products that better meet their needs. 

What matters
 – Differentiated product innovation based on patient and 

How we engage
 – Advisory boards, disease-specific patient panels and 
Patient Advocacy Leaders Summits to provide patient 
insights

 – Engagement and support for patient groups (disclosed  
on GSK.com), and initiatives that empower patients to  
get involved in medicine development 

 – Market research including consumer sensory labs 

consumer needs

 – Access to a reliable supply of high-quality, safe products
 – Pricing of healthcare products, particularly out-of-pocket 

expenses 

What we are doing
 – Strengthening our pipeline of innovative products 
 – Maintaining high standards for product quality and safety 
 – Continuing to take a value-based approach to pricing to 

balance reward for innovation with access and affordability 

We maintain regular and constructive dialogue with 
investors to communicate our strategy and performance 
in order to promote investor confidence and ensure our 
continued access to capital.

How we engage
 – Ongoing communications including the AGM, quarterly 

results calls, in-person and virtual roadshows and  
detailed company information online 

 – One-to-one meetings between Board members,  

senior executives and institutional investors 

 – Biennial investors and analysts perception study 

What matters
 – Financial performance and commercial success
 – Understanding how our R&D strategy is successfully 

developing our pipeline

 – The increasing importance of good management of ESG issues 

What we are doing
 – Good financial performance and transparent reporting
 – Business and R&D updates and events on key pipeline 

milestones

 – Increasing our engagement on ESG matters 

Healthcare 
professionals 
and medical 
experts

We work with healthcare professionals (HCPs) and  
medical experts to understand patient needs and to ensure 
our products are being administered in the right way. 

How we engage
 – Scientific dialogue to increase understanding of disease 

management and patient experience

 – Providing high-quality, balanced information about  

our medicines and vaccines

 – Collaborating on clinical trials and research

R&D partners 
and academia

We partner with scientific institutions, national health 
systems, business partners and academia to help  
ensure we develop differentiated healthcare products. 

How we engage
 – Collaborating with outstanding scientists from  

organisations across the globe 

 – Establishing joint ventures to strengthen innovation  

and efficiency

 – Working with academic institutions to accelerate  
discovery and development of new medicines 

What matters
 – Access to product and scientific information
 – Responsible sales and marketing practices
 – Safety, efficacy and differentiated innovation 

What we are doing
 – Increasing the use of digital channels to deliver a more 

personalised and effective sharing of information to HCPs
 – Ensuring we attract and retain the best talent while upholding 

responsible sales and marketing standards 

 – Using HCP insights on disease management and patient 
experience to inform the development of our medicines 

What matters
 – Finding the right partner to accelerate a potential  
medicine or vaccine to approval to reach patients 
 – Pushing the science as far as it can go to advance  

human health

 – Dissemination and advancement of scientific knowledge 

What we are doing
 – Working with world-leading experts at biotechs, universities 
and other scientific institutions to improve drug discovery  
and increase the productivity of our R&D pipeline

 – Collaborating with partners such as with CureVac on mRNA 

technology and Vir Biotechnology for new antibody therapies; 
and expanding genetic and genomics collaborations such as 
with the Broad Institute 

16   GSK Annual Report 2020

Stakeholder engagement continued

Governments 
and regulators

We work with governments and regulators to advocate 
for policies that encourage innovation, promote 
efficient management of healthcare spending and  
give patients the support they need. 

How we engage
 – Meeting with regulatory bodies throughout the 

development process to ensure high-quality and  
safe new products

 – Engaging with government health agencies to 

demonstrate the value of our products for patients  
and economies

 – Working with governments to protect and strengthen  

the right operating environment for life sciences 
innovation and launches

 – Participating in international efforts to address global 

health threats, such as the COVID-19 pandemic 

NGOs and 
multilateral 
organisations

We work with partners to improve access to healthcare 
services and our products, and to advocate for the 
policy environment in which we can be successful. 

How we engage
 – Working with non-governmental organisations (NGOs) 

and partners to research and develop products to 
address global health challenges 

 – Collaborating with NGOs and generic manufacturers to 
sustainably supply our products to developing countries 

 – Partnering to strengthen health systems in developing 
countries and drive progress on global health priorities 

What matters
 – Investment in innovation and life sciences
 – Scientific funding and collaboration 
 – Medicines pricing and reimbursement
 – Public health threats – COVID-19 and antimicrobial  

resistance (AMR)

 – Investment in preventive health and strengthening health systems

What we are doing
 – Working with UK and EU policymakers to ensure post-Brexit 
there remains a sustained flow of goods, investment capital  
and talent for life sciences innovation

 – Engaging in US policy pricing/reimbursement debates  
and, with phRMA, commenting on legislative proposals  
for healthcare reform

 – Partnering across industry and governments to tackle AMR 
 – Engaging with governments, including the US, UK, EU  
and Canada, regarding production and procurement of 
COVID-19 vaccines

What matters
 – Access to medicines and vaccines 
 – UN SDGs and WHO targets for specific disease areas 
 – Universal health coverage and the future of health systems 
 – Financing for global health, including COVID-19 solutions 

What we are doing
 – Focusing on our unique role as a global health partner  
to develop products where we have scientific expertise 
 – Partnering with organisations that have complementary 

capabilities and reach to create sustainable models that  
share risk, including our partnership with Gavi to support 
access to vaccines in low and lower middle-income countries
 – Leveraging our community investment programmes to support 
our scientific expertise and deliver greater impact for patients 

Suppliers

We work with thousands of suppliers, large and small, 
who provide goods and services that support us in 
delivering a reliable supply of high-quality, safe 
products for our patients and consumers. 

How we engage
 – Regular direct engagement with suppliers to ensure  

they support GSK's strategies and targets 

 – Engaging with suppliers through our Third-Party 

Oversight programme and by conducting in-depth audits

 – Participating in forums such as the Pharmaceutical 

Supply Chain Initiative and the Consumer Goods Forum 
to improve supply chain sustainability

What matters
 – Prompt payment for smaller suppliers
 – Understanding GSK policies to ensure compliance
 – Opportunities to innovate and grow the relationship 

What we are doing
 – Engaging with our suppliers throughout the COVID-19 

pandemic to understand their operating and financial status, 
and offering support if necessary 

 – Engaging with suppliers to develop improvement plans and 
track progress when we identify areas for improvement 
 – Providing proactive support through our third-party EH&S  
team in countries where our priority suppliers are located 

Employees

We involve and listen to employees to help us maintain 
strong employee engagement and retain talented people. 

How we engage
 – Regular ‘Let’s Talk’ and ‘Let’s Listen’ events with the 
Corporate Executive Team and other senior leaders
 – Facilitating dialogue and collaboration through our  

internal communications platform

What matters
 – Our purpose and being able to see the difference we make
 – Having a great line manager
 – Feeling understood and valued
 – Being part of an inclusive and diverse workplace
What we are doing
 – Delivering more frequent, authentic communications  

 – Through Works Councils, Employee Forums and  

during the pandemic 

Employee Resource Groups

 – Global all-employee survey and One80 Survey for 
employees to provide feedback on line managers

 – Clarifying our expectations of managers to motivate,  

focus, care for and develop our employees

 – Supporting employee safety, mental wellbeing and  

enabling work-life balance

 – Expanded our I&D commitments by setting aspirational  

targets to improve ethnic and gender diversity in leadership

GSK Annual Report 2020   17

Investor informationFinancial statementsStrategic reportGovernance and remunerationInnovation

2020 was a year of significant progress for R&D. Across our biopharma 
portfolio, we achieved a substantial number of new launches, regulatory 
filings and late-stage research milestones. In Consumer Healthcare, we 
delivered first market launches of new innovations across all categories.

Progress

 – Strengthened the biopharma 

pipeline with nine major approvals 
and nine pivotal study starts

 – Accelerated the portfolio with 

approvals in Oncology for Blenrep 
and Zejula, in HIV for Rukobia and 
Cabenuva/Vocabria+Rekambys, 
and in specialty for Duvroq

 – Fast tracked COVID-19 solutions, 
with three vaccine approaches in 
clinic and three therapeutics in 
clinical studies

 – Started phase III trials for our RSV 
maternal, RSV older adults and 
MenABCWY candidate vaccines

 – Launched first clinical trial of an 

 – Over 20 assets in late-stage 

asset in the 23andMe collaboration 

development, many that could 
potentially significantly change 
medical practice

 – Invested significantly in strategic 

partnerships, including immunology 
company Vir Biotechnology and 
mRNA technology specialist 
CureVac

 – Consumer Healthcare had 28 
first-market launches for new 
innovations in 2020 and rolled out 
more than 200 recent innovations 
into new markets

   For Consumer Healthcare read more on 
page 27

Pharmaceuticals and Vaccines

Our approach to R&D focuses on the science related to the 
immune system, the use of human genetics and the application 
of advanced technologies, such as AI and machine learning, to 
deliver transformational medicines and vaccines. This distinctive 
approach has enabled us to strengthen our pipeline in vaccines 
and specialty medicines and accelerate the pace at which we 
discover, develop and deliver for patients. We are embedding 
an agile, performance-driven culture by encouraging clear 
accountability and incentivising our people to pursue bold 
research, backed by data and strong science. We also partner 
with, and hire, outstanding talent from cutting-edge fields 
outside the pharmaceutical industry such as technology, data 
science and academia. At the same time, we have ambitious 
collaborations with other world-class companies and institutions, 
partnering on research and accessing advanced technologies, 
such as CRISPR and mRNA, to deliver a higher number  
of differentiated medicines and vaccines.

GSK’s biopharma R&D pipeline contains 40 potential new 
medicines and 19 candidate vaccines. Our focus on immunology 
is strengthening and diversifying our portfolio with promising 
clinical assets in immune-mediated diseases, infectious 
diseases and oncology. More than 70% of our research targets 
are genetically validated, with over 30 novel targets identified 
through our collaboration with consumer genetics and research 
company, 23andMe. Based on our current projections, by 2026 
we have the potential to launch numerous new vaccines and 
medicines as well as new indications for existing assets. Should 
all data be positive we could have more than 10 high-potential 
late-stage assets that could significantly change medical 
practice. We continue to focus the pipeline on assets with  
the greatest probability of success.

18   GSK Annual Report 2020

Lifecycle innovation, where we focus on evolving and increasing 
the impact of our existing products, is also a key component  
of strengthening the pipeline. This ensures our vaccines and 
medicines reach and protect more people and continue to play 
a strong role in our business performance.

We have made significant progress across our biopharma 
portfolio, with nine major GSK assets targeting unmet medical 
need gaining regulatory approval. In our infectious diseases 
portfolio, we received approvals in HIV for our first-in-class 
attachment inhibitor, Rukobia, in the US and Europe, and  
for our long-acting regimen, Cabenuva, in Canada, the US and 
Europe, where it is licensed as Vocabria + Rekambys. We also 
received European regulatory approval to extend the use of 
several of our vaccines against infectious diseases: Shingrix – 
to expand its use from people aged over 50 to those over 18 
who are at increased risk of shingles; Boostrix, our tetanus, 
diphtheria, and pertussis vaccine – an expanded indication to 
include maternal immunisation; and for Bexsero, a Europe-wide 
label update for its 2+1 schedule starting with infants of two 
months. In oncology we received significant US and European 
approvals, first for Zejula, which was approved for an expanded 
indication in ovarian cancer, and secondly for Blenrep, our 
first-in-class anti-BCMA (B-cell maturation antigen) treatment 
for multiple myeloma. In respiratory, Nucala, our first-in-class, 
anti-IL5 biologic, was approved in the US for hypereosinophilic 
syndrome, and Trelegy Ellipta, our once-daily single inhaler triple 
therapy, was approved in the US for asthma. Duvroq, for chronic 
kidney disease-related anaemia, was approved in Japan. 
Benlysta was approved in the US for an expanded indication  
in lupus nephritis.

Innovation continued

Nine of our assets entered pivotal studies, including one  
of our COVID-19 vaccine collaborations, our therapeutic 
COVID-19 antibody treatment, which we are co-developing 
with Vir Biotechnology, and our candidate vaccine against  
five Neisseria serotypes (A, B, C, W, Y) causing meningitis,  
as well as our candidate vaccine against respiratory syncytial 
virus (RSV) for maternal immunisation.

The successful progression of our pipeline and our ability to  
fast track COVID-19 solutions were achieved despite disruption 
from international lockdowns. Throughout the pandemic we 
have continued to deliver trial drugs to thousands of patients 
within sealed-off healthcare systems, and assured patient  
and employee safety and study integrity. The resilience of  
our operations and supply chains has allowed the majority  
of our clinical studies to remain open. 

Infectious diseases

GSK has a world-leading infectious diseases portfolio with  
30 medicines and vaccines in clinical testing. This reflects  
both our focus on immunology and GSK’s 70-year track record 
of using pioneering research methods and novel technologies  
to find solutions to diseases caused by bacteria, viruses and 
parasites. For information on our response to COVID-19,  
see page 24.

HIV 
Around 38 million people across the world live with HIV, 
including approximately 1.7 million children. Although sub-
Saharan Africa remains the most affected region, the number  
of cases globally continues to grow with approximately 38,000 
new infections each year in the US alone. 

GSK has long been committed to combatting, preventing  
and ultimately curing HIV, and thereby limiting its impact on 
people’s lives. Our HIV business is managed through ViiV 
Healthcare, the sole global specialist HIV pharmaceutical 
company, which is majority owned by GSK with Pfizer and 
Shionogi as shareholders. The business is underpinned by  
a mission to leave no person living with HIV behind.

Whilst curing HIV remains ViiV Healthcare’s ultimate aim, our 
portfolio of 16 approved antiretroviral medicines offers a range 
of therapeutic options for people living with HIV. They include 
Tivicay and Triumeq, which contain our medicine dolutegravir, 
the most widely prescribed integrase inhibitor worldwide; we 
believe around 17 million people living with HIV globally are  
now taking a dolutegravir-based regimen. Ensuring no child 
living with HIV is left behind, in June 2020 we received US  
Food and Drug Administration (FDA) approval, followed by 
European Medicines Agency (EMA) approval in January 2021, 
of the first-ever dispersible tablet formulation of dolutegravir, 
Tivicay, for children from four weeks of age. 

We fundamentally believe no person living with HIV should take 
more medicines than they need. Our two-drug regimen (2DR) 
treatments Dovato and Juluca, which have been shown to be  
as safe and effective as three-drug regimens, allow people living 
with HIV to maintain viral suppression while taking fewer HIV 
drugs over a lifetime. 

Dovato is a once-daily, single-pill containing dolutegravir  
and lamivudine, for the treatment of adults living with HIV-1. 
Following its 2019 launch in the US and Europe, Dovato 
received marketing approval for treatment of naïve adults with 
HIV in Japan. The US, Japan and Australia received approval  
for the switch indication in the third quarter of 2020. Long-term 
data from the GEMINI 1 and 2 and TANGO studies showed 
Dovato was as effective as a number of three-drug regimens. 
Data from the STAT clinical trial also demonstrated that Dovato 
was effective and well tolerated as a treatment for rapid initiation 
after diagnosis. Dovato is now included in international 
guidelines, as an initial therapy for HIV and as a switch option. 

In 2020 we received approval of Rukobia (fostemsavir),  
our first-in-class attachment inhibitor, in the US, followed by 
approval in Europe in February 2021. Rukobia was approved  
in the US after being fast tracked with an FDA breakthrough 
therapy designation. The therapy provides an option for heavily 
treatment-experienced adults with HIV-1 infection, including 
those who are failing on current antiretroviral regimens and  
have exhausted all treatment options. It had previously delivered 
positive results from its 96-week phase III BRIGHTE study. 

ViiV Healthcare also received regulatory approval of the world’s 
first complete long-acting injectable regimen for the treatment 
of people living with HIV. This regimen, which contains 
cabotegravir and rilpivirine, reduces the number of treatment 
dosing days from 365 to 12 per year, with the potential to 
extend that further to just six. It was approved in Canada and  
the US, as Cabenuva, and in Europe, as Vocabria (cabotegravir) 
and Rekambys (rilpivirine). 

Complementary to these approvals, and aligned with our goal  
of providing convenient, simplified treatments for people living 
with HIV, we are advancing further research in long-acting 
therapies. In September 2020, we began a one-year study to 
identify and evaluate approaches to integrating our once every 
two months injectable cabotegravir and rilpivirine HIV treatment 
into European healthcare practices. In October, we completed 
the final study visits of our year-long CUSTOMIZE study, which 
investigated the best ways of implementing a once-monthly HIV 
regimen into clinical practice across the US. Results indicate  
a high level of patient preference for the long-acting injectable 
as it offers the potential to reduce the frequency of dosing and 
is as effective as daily, oral, three-drug regimens in maintaining 
viral suppression among adults living with HIV. 

GSK Annual Report 2020   19

Investor informationFinancial statementsStrategic reportGovernance and remunerationInnovation continued

With around 1.7 million people newly diagnosed with HIV  
every year, focus on developing effective prevention is essential. 
In 2020 we reported positive results from trials of our 
investigational, long-acting injectable cabotegravir treatment 
against HIV acquisition. Interim analysis from a Global HIV 
Prevention Trials Network (HPTN) study showed the once  
every two months treatment is 66% more effective than, and 
superior to, daily pre-exposure prophylaxis pills in preventing 
HIV acquisition in men. The results were released earlier than 
anticipated following this outcome. Similarly, results were 
released earlier than anticipated in a second HPTN study in 
women that showed cabotegravir was 89% more effective  
than the daily oral standard of care for pre-exposure prophylaxis 
(PrEP). We intend to apply for marketing authorisation of this 
therapy with regulators from the first half of 2021. 

Shingles 
Our launch of Shingrix in late 2017 signalled a step change  
in the prevention of shingles, a painful and potentially serious 
illness. Approximately one in three people will develop shingles 
in their lifetime. The vaccine addresses the age-related decline 
in immunity, achieving more than 90% efficacy across all age 
groups. It is the first non-live shingles vaccine to combine  
a specific subunit antigen with an adjuvant to sustain the 
immune response. 

In 2020 we received European approval to expand the use of 
Shingrix from people aged over 50, to those over 18 who are  
at increased risk of shingles. We also applied to broaden its 
indication in the US to include adults with immunodeficiency  
or immunosuppression who are more likely to contract shingles. 

Respiratory syncytial virus (RSV)
One of our innovation priorities is the development of novel 
prophylactic vaccines for diseases with significant unmet 
medical need, such as RSV.

RSV is a leading cause of lower respiratory tract infection,  
such as pneumonia and bronchiolitis, with infants and older 
adults most at risk. Currently no vaccine is licensed to protect 
against the virus, which every year is estimated to hospitalise 
about 3 million under-fives globally and 177,000 older adults  
in the US alone.

GSK is the only company to develop a portfolio of three 
dedicated RSV candidate vaccines, each of which has  
been fast tracked by the FDA. These candidate vaccines  
are tailored to the needs of the most vulnerable populations 
– infants (through the complementary maternal and paediatric 
candidate vaccines) and older adults (through our candidate 
vaccine targeted at people aged over 60).

1 Internal data

20   GSK Annual Report 2020

GSK's maternal candidate is based on a recombinant  
pre-fusion F antigen to boost the pre-existing immune response 
of the vaccinated mother whose protective antibodies would 
then be transferred to the unborn child. Our paediatric 
candidate harnesses our adenovirus vector technology and 
contains three RSV antigens aiming to induce active immunity 
and extend protection of infants during the first two years of life. 

Our older adult candidate leverages a recombinant pre-fusion  
F antigen combined with our AS01 adjuvant system, which is  
a key ingredient in our successful shingles vaccine Shingrix,  
to enhance the immune response in a population with a naturally 
declining immune system.

After promising phase I/II data for our older adults and maternal 
RSV candidate vaccines showed that both assets triggered  
a robust immune response and were well-tolerated, we began 
the phase III trial of our maternal candidate vaccine in November 
2020, and the phase III programme for older adults in February 
2021. Phase I/II studies of our paediatric RSV candidate  
vaccine are ongoing, with safety and immunogenicity data  
in seronegative infants expected in May 2021.

Meningitis
Approximately 1.2 million people develop invasive meningococcal 
disease (IMD) every year with infants, young children and 
adolescents particularly vulnerable. Even when the disease  
is diagnosed early and adequate treatment is started, 8% to  
15% of patients die, often within 24 to 48 hours after the onset  
of symptoms. If untreated, meningococcal meningitis is fatal  
in 50% of cases and may result in brain damage, hearing loss  
or disability in 10% to 20% of survivors.

GSK is the market leader in vaccines against IMD, based  
on 2020 revenue.1 Our complementary portfolio of Bexsero,  
our market-leading meningitis B vaccine, and Menveo, our 
meningitis ACWY vaccine, helps protect against the majority  
of IMD cases. 

2020 saw the publication of multiple studies with real-world 
evidence of Bexsero’s effectiveness in different settings, 
including Europe where serogroup B is the most prevalent. 
Public Health England’s Bexsero immunisation programme  
in the UK demonstrated a 75% reduction in expected cases in 
fully vaccine-eligible infants. This evidence led to a Europe-wide 
label update for Bexsero’s 2+1 schedule starting with infants  
of two months. 

Meanwhile, phase II trials of the liquid presentation of Menveo 
were completed in December. The new format aims to simplify 
vaccine preparation steps for healthcare providers.

In August 2020, we began phase III clinical trials of our 
MenABCWY pentavalent vaccine. This candidate vaccine 
builds on the successful technology used in Bexsero and 
Menveo, both of which have favourable safety and efficacy 
profiles. Currently no meningitis vaccine exists against all  
five serogroups (ABCWY). A 5-in-1 vaccine would require  
just one vaccine, rather than two, and fewer injections. 

Innovation continued

New antibiotics and AMR-related vaccines
We aim to tackle the urgent threat of antimicrobial resistance 
(AMR) for organisms recognised by the Centers for Disease 
Control (CDC) and World Health Organization (WHO) as 
having a significant negative impact on global public health.  
This reflects our strategic commitment to develop novel 
targeted solutions for new areas of high medical need. 
Gepotidacin, a potential first-in-class antibiotic with a distinct 
mechanism of action, is in phase III studies for urogenital 
gonorrhoea and uncomplicated urinary tract infection, with  
the first data expected by the first half of 2022. This marks  
the first time these infections have been addressed by new  
oral antibiotics in 20 years.

In 2020 we began a phase I study of a candidate vaccine  
for preventing primary and recurrent soft-skin tissue infections 
caused by Staphylococcus aureus. The Staphylococcus aureus 
pathogen swiftly acquires antibiotic resistance, with multi 
drug-resistant strains being a serious threat to human health.  
In the US alone, methicillin-resistant strains of Staphylococcus 
aureus annually cause more than 300,000 cases in hospitalised 
patients and an estimated 10,600 deaths.

We are also progressing a phase I study of a vaccine against 
another pathogen frequently displaying AMR, Clostridium 
difficile. This bacterium causes more than 200,000 cases in 
hospitalised patients, leading to an estimated 12,800 deaths  
in the US every year.

Support from antibacterial research accelerator CARB-X  
has helped us with the development of a new drug to treat  
and prevent recurrent urinary tract infections caused by  
the Escherichia coli (E. coli) bacteria. The project aims to  
explore the safety, tolerability and pharmacokinetics of the  
FimH antagonist in a phase I study which was initiated in 
September 2020 and is due to finish in 2021. The support  
will also enable us to scale up the drug for future clinical  
and non-clinical studies. 

For more information about our work on AMR, see the Trust 
section on page 35.

Other infectious diseases
Hepatitis B virus (HBV) can chronically infect the liver leading  
to serious health conditions, including cirrhosis, liver failure  
and liver cancer. Despite existing treatment options, almost 
900,000 people die from HBV each year. 

We started a phase IIb study with GSK3228836, our 
investigational antisense oligonucleotide drug against  
HBV, which was in-licensed from Ionis in 2019. Data  
from the phase IIa study suggested that GSK3228836  
has the potential to suppress hepatitis B surface antigen  
after four weeks of treatment. 

We are also investigating a therapeutic candidate vaccine  
for chronic hepatitis B infections that is currently in phase I/II 
trials. The work on chronic hepatitis B is part of our focus to 
progress therapeutic vaccines to help the immune system better 
respond to existing diseases, help to reduce chronic diseases’ 
exacerbations and slow their progress – and hopefully improve 
the quality of life of the growing number of people suffering  
from chronic diseases worldwide. 

Boostrix, our tetanus, diphtheria, and pertussis vaccine, 
received approval in Europe for an expanded indication to 
include maternal immunisation. Immunisation of pregnant 
mothers will enable the mother’s immune system to make  
and transfer antibodies to help protect the unborn child  
against pertussis (whooping cough). The expansion was 
supported by robust data from the largest phase IV randomised, 
placebo-controlled clinical trial ever performed on pertussis 
maternal immunisation. 

Rotarix, our vaccine against rotavirus infections, received 
European approval for our porcine circovirus-free presentation 
in 2020.

For information on our malaria vaccines, see the global health 
section on page 34.

Oncology 

Our work in oncology is focused on maximising patient survival 
through the discovery and development of transformational 
medicines. We have a portfolio of 14 oncology assets in  
clinical development, both individually and in novel combination 
studies, across four areas of focus. The first of these is  
immuno-oncology which uses the human immune system  
to treat cancer, where our portfolio of nine assets includes 
Blenrep, dostarlimab and feladilimab. Next, synthetic lethality,  
a concept where two mechanisms work together to destroy 
cancerous cells, and our lead asset in this area is Zejula.  
Third, cell therapy, where human T-cells are engineered to 
target the disease. Our NY-ESO asset leads this portfolio. 
Lastly, cancer epigenetics, where the gene-regulatory system  
of the epigenome is modulated to curb cancer and we have  
two assets in this field, a Type 1 PRMT inhibitor and a  
PRMT5 inhibitor.

Starting with immuno-oncology, we received regulatory approval 
in the US and Europe for Blenrep (belantamab mafodotin),  
our first-in-class, humanised antibody drug conjugate against 
BCMA, for relapsed or refractory multiple myeloma. Multiple 
myeloma is the third most common blood cancer, for which  
there is currently no cure. Blenrep, which is the first anti-BCMA 
therapy to be approved, could provide a treatment option for 
patients with relapsed or refractory myeloma, who currently have 
limited treatment options. The approval followed positive results 
from the pivotal DREAMM-2 study.

GSK Annual Report 2020   21

Investor informationFinancial statementsStrategic reportGovernance and remunerationInnovation continued

We continue to progress Blenrep’s extensive clinical 
development programme, to enable us to advance into  
earlier lines of treatment. We began two pivotal second-line 
multiple myeloma studies, DREAMM-7, of Blenrep in 
combination with bortezomib and dexamethasone and 
DREAMM-8, of Blenrep in combination with pomalidomide  
and dexamethasone. We also initiated a pivotal third-line 
multiple myeloma study, DREAMM-3, of Blenrep as a 
monotherapy; and a phase Ib combination study evaluating  
the asset in combination with nirogacestat, SpringWorks’ 
investigational gamma secretase inhibitor, for relapsed/
refractory multiple myeloma. The latter combination is  
a sub-study in the ongoing DREAMM-5 trial.

Dostarlimab is an investigational anti-programmed death-1 
(PD-1) inhibitor, which we are evaluating as a potential  
treatment for endometrial cancer. We filed for European 
regulatory approval of dostarlimab as a monotherapy for 
second-line endometrial cancer, based upon data from the 
GARNET trial. Dostarlimab is also in a phase III study (RUBY)  
of first-line recurrent or primary advanced endometrial cancer  
in combination with standard of care (chemotherapy) with  
and without Zejula.

We continue to progress feladilimab, our humanised non-T cell 
depleting IgG4 antibody engineered to enhance T-cell driven 
anti-tumour responses by activating the immune co-stimulatory 
receptor ICOS. We are studying the antibody alone and in 
combination with other therapies, due to its potential across  
a range of tumour types. First patient enrolment was achieved 
for INDUCE-4, our second phase II/III gated study of feladilimab  
in combination with pembrolizumab and chemotherapy for 
recurrent/metastatic head and neck squamous cell carcinoma, 
expanding our active trial programmes for this molecule.

In 2020 we also announced a new addition to our immuno-
oncology pipeline, anti-CD96 (GSK6097608), an immune 
checkpoint receptor expressed on T-cells and natural killer  
cells. This potential first-in-class antibody is the first molecule  
to be co-developed with 23andMe. In early 2020, we began  
a phase I study of the asset in monotherapy and in combination 
with dostarlimab for patients with advanced solid tumours.

Zejula, our lead synthetic lethal asset, further expanded its 
indication in 2020, with approval in the US and Europe as  
the only once-daily oral poly (ADP-ribose) polymerase (PARP) 
inhibitor in first-line monotherapy maintenance treatment for  
all patients with platinum-responsive advanced ovarian cancer. 
This followed positive results from the phase III PRIMA study, 
which showed a significant reduction in disease progression  
for patients, regardless of their biomarker status.

Originally approved in 2017 in the US and Europe for patients 
with recurrent ovarian cancer, we first expanded Zejula’s 
indication in October 2019 in the US as a late-line treatment  
for advanced ovarian cancer associated with homologous 
recombination deficiency. We are pursuing a number of further 
clinical studies of Zejula, alone and in combination with other 
therapies. These include combination therapy for first-line 
ovarian cancer with our PD-1 inhibitor dostarlimab, and the 
initiation of the ZEAL-1 trial in combination with pembrolizumab 
in non-small cell lung cancer. To further strengthen our pipeline, 
and our capabilities in synthetic lethality, we agreed a broad 
strategic partnership with IDEAYA Biosciences, an oncology-
focused precision medicine company.

Our lead oncology cell therapy asset is a T-cell immunotherapy, 
letetresgene autoleucel (lete-cel; GSK3377794), that is 
genetically modified to express a T-cell receptor (TCR) targeting 
the NY-ESO-1 antigen present across multiple cancer types, 
including various solid tumours. In 2020, we began a 
registrational trial in second-line advanced/metastatic synovial 
sarcoma. The therapy is on an accelerated development path, 
having received European PRIME and FDA breakthrough 
status. Two next generation T-cell immunotherapies, 
GSK3901961 and GSK3845097, were transitioned from 
pre-clinical to clinical development. These therapies build  
on our TCR platform and utilise enhancements to improve  
cell efficacy and persistence. We also announced a strategic 
collaboration with the biopharmaceutical company Immatics 
Biotechnologies to further enhance our capabilities in cell 
therapy. Working with Immatics we will identify, research and 
develop novel adoptive cell therapies with a focus on solid 
tumours, and this work complements our existing relationships 
in cell therapy with Lyell Immunopharma and Adaptimmune.

Respiratory

GSK is extending 50 years of leadership in respiratory medicine 
with continued innovation in the development of treatments for 
asthma, chronic obstructive pulmonary disease (COPD), and 
other debilitating respiratory conditions. Our portfolio of three 
candidate vaccines for respiratory syncytial virus, as mentioned 
earlier, is just one example of our world-leading R&D in this area. 
Since 2012, we have launched five new inhaled therapies and 
our first-in-class biologic, Nucala, giving us one of the broadest 
portfolios of respiratory medicines in our industry. In 2020 new 
respiratory products made up 54% of our portfolio, compared 
with just 6% in 2015. This growth has offset the decline in 
Advair/Seretide, which moved from 64% of our portfolio to  
22% in the same period. 

22   GSK Annual Report 2020

Innovation continued

Recognising the potential of our medicines to help as many 
patients as possible, in 2020 we worked to deliver lifecycle 
innovations for our market-leading treatments, single inhaler 
triple therapy Trelegy Ellipta and Nucala. Trelegy Ellipta received 
regulatory approval in the US and Japan for the treatment of 
adults with asthma, following earlier positive results from the 
phase III CAPTAIN study. This expanded Trelegy Ellipta’s 
original COPD indication, making it the first single inhaler triple 
therapy to be approved for both asthma and COPD in the US.

Extending its leadership in eosinophil-driven diseases, Nucala 
was approved in the US for patients with hypereosinophilic 
syndrome (HES), adding to its indications in severe eosinophilic 
asthma (SEA) and eosinophilic granulomatosis with polyangiitis 
(EGPA). The approval, which followed the granting of an FDA 
priority review, makes Nucala the first and only targeted biologic 
treatment for patients with this rare and life-threatening disease. 

We also applied for US and European authorisation of Nucala 
for patients suffering from chronic rhinosinusitis with nasal 
polyps (CRSwNP). This is a common but debilitating condition, 
characterised by high eosinophils levels, which can cause 
difficulty breathing, sleeping and maintaining a sense of smell 
and taste. The application followed positive results from the 
pivotal SYNAPSE study of Nucala, which marked the first time 
that an anti-IL5 biologic had reported positive phase III data  
in CRSwNP. We also submitted regulatory applications in 
Europe for the use of Nucala in patients with EGPA and HES. 
We believe Nucala may also have the potential to benefit 
patients with COPD who have elevated eosinophil counts.  
A phase III COPD trial is ongoing.

Recognising that patients with respiratory diseases continue  
to require novel therapeutic options, our investigational  
long-acting interleukin-5 (IL-5) antagonist for SEA moved  
to phase III in February 2021.

Human rhinovirus (HRV) is the most common respiratory 
pathogen associated with flare-ups of COPD and asthma.  
To replicate itself, HRV takes over the PI4Kß kinase in the  
lung. Therefore, inhibiting P14Kß could prevent HRV-driven 
exacerbations and the associated patient burden. GSK’s  
first-in-class PI4Kß inhibitor, GSK3923868, has started  
a phase I study to determine its safety and pharmacokinetic 
profile. 

To ensure we focus on the medicines with the greatest 
potential, we terminated progression of our anti-IL33 receptor 
for severe asthma.

During the year, initial data from the proof-of-concept study  
on our COPD candidate vaccine showed it did not meet the 
primary endpoint. 

Other priority assets

Immuno-inflammation
Our focus on the science of the immune system supports  
the development of medicines for immune-mediated diseases, 
such as lupus and rheumatoid arthritis (RA), that are the source 
of significant morbidity for patients and a considerable public 
health burden for society. This emphasis reflects our aim to 
develop immunological-based medicines that alter the course  
of inflammatory disease. 

We remain the only company with a biologic treatment, 
Benlysta, specifically developed and approved for adult and 
paediatric systemic lupus erythematosus (SLE), a chronic, 
incurable, autoimmune disease. In 2020 we applied for 
regulatory approval across several geographies including  
the US, Europe and China for Benlysta in lupus nephritis,  
an inflammation of the kidneys caused by SLE which can lead  
to end-stage kidney disease. This followed positive data from 
the pivotal BLISS-LN study, which supported the FDA granting 
breakthrough therapy designation and a priority review for 
Benlysta in lupus nephritis. Benlysta is the first treatment 
approved in the US for lupus nephritis, and the only treatment 
approved for SLE and lupus nephritis.

We progressed our otilimab phase III study in patients with RA,  
a chronic, systemic inflammatory condition characterised by 
pain, joint swelling and stiffness, and disability. The study 
followed earlier encouraging results from the anti GM-CSF 
antibody’s phase II BAROQUE trial. We also started a phase II 
proof of concept study with otilimab for treating severe 
pulmonary COVID-19-related disease (see page 24).

Anaemia
Consistent with our intent to bring new therapeutic options  
to patients with significant unmet medical need, we are 
developing daprodustat for the treatment of anaemia due  
to chronic kidney disease (CKD). In 2020, we received our  
first regulatory approval for daprodustat, marketed as Duvroq  
in Japan for patients with anaemia due to CKD. The approval 
followed positive results from the phase III programme in Japan. 
Duvroq is an oral hypoxia-inducible factor prolyl hydroxylase 
inhibitor, a new class of drug that encourages the body to make 
more red blood cells, thereby treating the anaemia associated 
with CKD. Being an oral daily medicine, Duvroq offers greater 
convenience than the current injection-based standard of care 
for the nearly 3.5 million people in Japan with CKD-related 
anaemia.

GSK is committed to helping patients with CKD-linked anaemia 
around the world. We have a robust programme evaluating  
the efficacy and safety of daprodustat, with daily or three times 
a week dosing regimens. The trials are evaluating the wide 
spectrum of patients with CKD, including patients not on 
dialysis and those receiving hemodialysis or peritoneal dialysis. 
The programme is on track, with data expected in 2021.

GSK Annual Report 2020   23

Investor informationFinancial statementsStrategic reportGovernance and remunerationInnovation continued

COVID-19 solutions
Successfully fighting the COVID-19 pandemic will require 
more than one solution and we are working on many fronts  
to minimise its impact. 

We are contributing our unique adjuvant technology to help 
develop multiple protein-based COVID-19 vaccines, while 
simultaneously developing preventative and therapeutic 
medicines and co-developing novel mRNA vaccine candidates. 
Partnering with other leading healthcare companies and 
research institutions is central to this approach. 

We have several partnerships to develop COVID-19 vaccines 
where we are contributing our pandemic adjuvant technology. 
The use of an adjuvant can be of particular importance in  
a pandemic as it may reduce the amount of vaccine protein 
required per dose, allowing additional doses to be produced 
and therefore protecting more people. It can also enable an 
enhanced immune response. 

We have pledged to supply our COVID-19 pandemic adjuvant 
to governments and institutions at a responsible price, either 
as standalone adjuvants or as part of an adjuvanted vaccine. 
We will reinvest profits made on sales of our adjuvant during 
the COVID-19 pandemic phase to support coronavirus-
related research and long-term global pandemic 
preparedness.

In April 2020 we announced a collaboration with Sanofi  
which combines their S-protein COVID-19 antigen with our 
pandemic adjuvant technology. Together with Sanofi we have 
secured supply agreements with the US, UK, EU and Canada 
and a statement of intent with COVAX, a global initiative that 
aims to ensure equitable international distribution of effective 
COVID-19 vaccines, as part of our commitment to make  
this vaccine, if approved, available globally. In December,  
we announced a delay to the development programme due  
to the antigen concentration – now addressed by our partner 
– and started a new phase II study in February 2021.

In July we announced a collaboration with Medicago to 
develop another COVID-19 candidate vaccine. Phase I  
clinical testing began that month on a vaccine combining  
an innovative plant-based antigen and GSK’s adjuvant.  
The trials moved into phase II/III clinical development in 
November, with the phase III portion due to start in March 
2021. We announced another adjuvanted COVID-19 vaccine 
collaboration in February 2021, with SK Bioscience, which  
has entered phase I testing.

Our collaboration to develop an adjuvanted COVID-19  
vaccine with China-based Clover Pharmaceuticals was 
stopped in early 2021. 

Also, in February 2021, we announced a new collaboration 
with the German biotechnology company CureVac to jointly 
develop next generation mRNA vaccines for COVID-19.  
With their potential for a multivalent approach to address 
multiple emerging variants in one vaccine, we believe these 
could be important in the next phase of the pandemic.

We are also doing what we can to support the manufacture  
of other COVID-19 vaccines; in February we announced  
that we will support the production of CureVac’s current first 
generation COVID-19 vaccine candidate, by manufacturing  
up to 100 million doses in 2021. We are also in ongoing 
dialogue with other manufacturers to see if we can support 
their COVID-19 vaccine production.

Therapeutic treatments will be essential while patients wait for 
COVID-19 vaccination, for people who cannot be vaccinated, 
in the event of further variations of the virus, or if vaccines have 
partial efficacy. In April 2020 we announced a COVID-19 
partnership, with clinical-stage immunology company Vir 
Biotechnology, to identify and accelerate therapeutic and 
preventative antibody therapies against the virus. 

Within six months of our agreement with Vir, the VIR-7831 
(GSK4182136) antibody, for the early treatment of COVID-19 
patients at high risk of hospitalisation, moved to a global phase 
III trial. The treatment was identified from antibodies isolated 
from a patient that had the severe acute respiratory syndrome 
(SARS) virus. The resulting antibodies had activity against 
coronaviruses, including SARS-CoV-2. These dual-action 
antibodies were found to have the potential to block and  
clear the virus, provide a high barrier to resistance and achieve 
high concentrations in the lungs, ideal properties to treat and 
potentially prevent COVID-19 infection. Results from the early 
treatment study of VIR-7831 are expected in early 2021. If 
approved, our antibody treatment could be available as early 
as the first half of 2021. In February 2021, the COMET-PEAK 
phase II study evaluating an intramuscular formulation of 
VIR-7831 in low-risk adults with mild to moderate COVID-19 
was initiated.

The clinical development programme for VIR-7831 includes 
evaluation in a sub-trial of the US National Institutes of  
Health’s Accelerating COVID-19 Therapeutic Interventions 
and Vaccines (ACTIV) program’s clinical trial in hospitalised 
adults with COVID-19. It is also being studied in combination 
with Eli Lilly’s CoV555 antibody in low-risk patients with mild  
to moderate COVID-19, which we expect data from in the  
first half of 2021. 

The second monoclonal antibody from the Vir and GSK 
collaboration, VIR-7832, along with VIR-7831, is to be 
investigated as a potential COVID-19 treatment with the 
UK-based AGILE initiative in patients with mild to moderate 
COVID-19 in a phase Ib/IIa clinical trial, which began in  
early 2021.

In 2020, following a review of our marketed medicines and 
pipeline products to identify agents that might be able to treat 
the COVID-19 virus or secondary complications, we started  
a phase II proof of concept OSCAR study with otilimab for 
treating severe pulmonary COVID-19-related disease.  
In February 2021, we announced results from the study,  
which showed the primary endpoint did not reach statistical 
significance across all ages, but an efficacy analysis by age 
showed a potentially important clinical benefit in patients 70 
years and older. Based on the public health need, we have 
decided to expand the OSCAR study to confirm these 
potentially important findings.

24   GSK Annual Report 2020

Innovation continued

Advanced technologies and partnerships

The application of advanced technologies is central to our  
R&D approach. We have made significant investments in 
transformational technologies that are changing the way that 
medicines and vaccines are discovered, including in human 
genetics, genomics and artificial intelligence/machine learning 
(AI/ML). These build on our core capabilities and our broad 
portfolio of platform technologies, such as cell therapy, adjuvants 
and, most recently, mRNA-based vaccines, which are altering 
the way that medicines and vaccines are developed. We are 
making these investments to help us accelerate the pace at 
which we design and develop novel medicines and vaccines. 

Advanced technologies
COVID-19 has demonstrated how advanced technology is 
accelerating and enabling innovation for our entire industry,  
with unprecedented collaborations between companies and 
research institutes. GSK has a long history of leveraging and 
accelerating our own technological expertise, and achieving 
innovative combinations, by partnering with other leading 
companies, institutions and experts. GSK’s adjuvant technology 
platforms play a central role in our vaccine innovation. Our AS01 
adjuvant is a key component in many of our vaccine pipeline 
assets, including our RSV older adult candidate vaccine.  
It also drives the success of our licensed Shingrix vaccine.  
We have made our pandemic adjuvant technology available  
in collaborations, a potentially significant contribution to 
strengthen the global response to COVID-19. In 2020 we  
also progressed other novel vaccines technologies such as 
bioconjugation, which is central to our Staphylococcus aureus 
candidate vaccine, and adenovirus-vector ChAd, which is core 
to our paediatric RSV asset.

During the year we agreed a strategic mRNA technology 
collaboration with clinical stage biotechnology company 
CureVac. We built on this relationship in February 2021  
with a further agreement with CureVac, to jointly develop next 
generation mRNA vaccines for COVID-19. mRNA technology  
is a cutting-edge platform for the development of new vaccines 
and medicines and has shown proof of concept with very  
high efficacy levels for two COVID-19 vaccines. The mRNA 
technology has the potential to transform vaccine development 
and the vaccines industry for a number, although not all, 
diseases. It enables specific proteins, or antigens, to be 
produced by the body’s own cells, enabling the human immune 
system to prevent or fight disease. The technology could allow 
us to discover vaccines faster and to produce them more 
efficiently at scale. 

Our original agreement with CureVac covers the research, 
development, manufacturing and commercialisation of up to  
five mRNA-based vaccines and monoclonal antibodies (mAbs) 
targeting infectious disease pathogens. CureVac’s integrated 
mRNA platform complements GSK’s own self-amplifying mRNA 
(SAM) vaccine capabilities and builds on our growing strengths 
in mAbs innovation, aligned to our overall R&D focus on the 
science of immunology. Our phase I study to test SAM with a 
rabies antigen is advancing, we started a phase I study to test 
SAM with a COVID-19 model vaccine at the start of March 
2021 and an additional early-stage clinical study using SAM  
is expected to start later in March.

In January 2021, we announced our collaboration with Eligo,  
a French biotech company, to investigate a potential therapeutic 
solution for acne through a precise modulation of the skin 
microbiome composition, using a combination of the CRISPR 
technology and bacteriophages.

Partnerships
In 2020 we achieved substantial milestones by establishing a 
London AI hub and two new collaborations in human genetics 
and genomics. Our AI hub team will use biomedical information, 
AI methods and advanced computing platforms to unlock new 
meaning from our sizeable genetic and clinical data. They will use 
the dedicated hub to work and partner with leading companies 
and AI institutions, including NVIDIA and Silicon Valley start-up 
Cerebras. We are also supporting PhD studentships at the 
University of Cambridge's new Centre for AI and Medicine, 
which will provide GSK with a talent pipeline for the coming five 
years and will shape the next generation of practitioners. Our role 
in establishing such an ecosystem of partners is unique in the 
industry. Together we can discover and design medicines and 
vaccines with a higher probability of success.

During the year we also formed a new five-year research 
collaboration with one of the world’s leading genetics and 
functional genomic centres, the Broad Institute, in Cambridge, 
Massachusetts. Additionally, in December 2020, we announced 
with Ahren Innovation Capital that we will co-lead a Series A 
investment in Adrestia Therapeutics, a UK-based biotechnology 
company using cutting-edge molecular biology to develop 
precision medicines. Adrestia’s Disease Rebalancing Platform 
uses synthetic viability to identify phenotypic and molecular 
imbalances of disease as the basis of novel drug discovery. 
GSK is also entering into a multi-year agreement with Adrestia 
on up to five projects. We will develop a portfolio of joint 
projects with both partners to investigate the human genetic 
links to disease, to help identify more high-quality and 
genetically validated medicines.

Our new AI and genomics collaborations complement and 
extend important existing GSK partnerships. These include our 
2019 agreement with the University of California to establish the 
Laboratory for Genomics Research (LGR). This state-of-the-art 
laboratory is evolving and advancing CRISPR and other 
genomics technologies to improve drug discovery, enabling us to 
identify more potential treatments and enhance R&D productivity. 
In 2020 it initiated three projects on the genetics of disease,  
two in oncology, the third in neurodegeneration. The LGR is 
building a state-of-the-art CRISPR library, which will enable  
the continued evolution and sophistication of this technology to 
transform drug discovery. At the same time, we are strengthening 
our in-house resources in automated biology and our ability to 
interrogate cell biology at our Heidelberg R&D site, Cellzome. 

Our collaboration with 23andMe, established in 2018, is helping 
us to identify a new generation of disease targets validated by 
human genetics. We have now identified over 30 novel targets 
across a number of therapy areas through this collaboration. 
During the year we also started our first GSK-23andMe  
clinical trial of a potential new immuno-oncology treatment, 
GSK6097608. Other GSK collaborations that continue  
to explore the potential of genetics and genomics include  
Open Targets, FinnGen, Altius and the UK Biobank. 

GSK Annual Report 2020   25

Investor informationFinancial statementsStrategic reportGovernance and remunerationInnovation continued

Pipeline overview
We have 59 assets in development, of which over 20 are late-stage. 

 Pivotal (phase II/III/registration)

Benlysta + rituximab SLE 

cabotegravir LA HIV PrEP

daprodustat (HIF-PHI) anaemia

Nucala COPD/nasal polyps

letetresgene-autoleuceI1 (3377794, NY-ES0-1 TCR) SS2 

41821361 (VIR-7831) COVID-19 

35112941 (LA anti-IL5 antagonist) asthma

Shingrix immuno-compromised vaccine1 

Blenrep1 (BCMA ADC) multiple myeloma7

Bexsero infants vaccine (US) 

Zejula1 (PARP inhibitor) ovarian and lung cancer2

MMR vaccine (US) 

dostarlimab1 (PD-1 antagonist) dMMR/MSI-H EC

Rotarix liquid vaccine (US) 

bintrafusp alfa1 (TGFβ trap/anti-PDL1) BTC2

otilimab1 (3196165, aGM-CSF inhibitor) RA2,6 

MenABCWY vaccine 

RSV maternal vaccine1 

gepotidacin1 (2140944) uUTI and GC 

COVID-19 (Medicago) vaccine1,3

feladilimab1 (3359609 ICOS receptor agonist) HNSCC2,4

RSV older adults vaccine1

 Proof of concept (phase Ib/II)

3640254 (maturation inhibitor) HIV

32288361 (HBV ASO) HBV 

linerixibat (IBATi) cholestatic pruritus in PBC

33265951 (PRMT5 inhibitor) cancer

Menveo liquid vaccine 

RSV paediatric vaccine 

Therapeutic HBV vaccine1,5 

Malaria1 (fractional dose) vaccine 

cobolimab1 (TSR-022, TIM-3 antagonist) NSCLC

Shigella vaccine1

30366561 (leucyl t-RNA inhibitor) TB 

COVID-19 (Sanofi) vaccine1,3

40743861 (TSR-033, LAG3 antagonist) cancer 

 First time in human/POM (phase I/Ib)

38582791 (CCL 17 inhibitor) OA pain 

3745417 (STING agonist) cancer

39019611 (CD8/NYESO TCR) cancer 

38450971 (TGFbR2/NYESO TCR) cancer 

34391711 (hPGD2 synthase inhibitor) DMD 

34942451 (proteosome inhibitor) visceral leishmaniasis 

31868991 (CRK-12 inhibitor) visceral leishmaniasis 

39153931 (TG2 inhibitor) celiac disease 

38101091 (broadly neutralising antibody) HIV 

25562861 (Mtb inhibitor) TB 

33687151 (Type 1 PRMT inhibitor) cancer 

27987451 (TRPV4 blocker) DME 

60976081 (CD96) cancer 

2982772 (RIP1-k) psoriasis 

38823471 (FimH antagonist) uUTI 

3739937 (maturation inhibitor) HIV 

37290981 (ethionamide booster) TB 

41821371 (VIR-7832) COVID-19 

C. difficile vaccine1

SAM (rabies model) vaccine 

S. aureus vaccine1

COVID-19 (SK Bioscience) vaccine1,3,5

3923868 (Pl4kβ inhibitor) viral COPD exacerbations 

SAM (COVID-19 model) vaccine

Only the most advanced indications are shown for each asset.

1 In-licence or other alliance relationship  

with third party

2 Additional indications also under investigation
3 GSK is contributing pandemic adjuvant  
to COVID-19 vaccines collaborations 
4 ICOS HNSCC is a phase II/III study with 

registrational potential 

5 In phase I/II study 

6 Otilimab for COVID-19 therapy in phase II 
7  Blenrep is in phase I/II/III in earlier lines  

of therapy for multiple myeloma (approved 
agent in 4L+) 

BTC: biliary tract cancer; COPD: chronic 
obstructive pulmonary disease;  
DMD: duchennemuscular dystrophy;  
DME: diabetic macular edema;  
dMMR: deficient mismatch repair;  

EC: endometrial cancer; GC: gonorrhoea;  
HBV: hepatitis B; HNSCC: head and neck 
squamous cell carcinoma; NSCLC: non  
small cell lung cancer; OA: osteoarthritis;  
PBC: primary biliary cholangitis; POM: proof  
of mechanism; PrEP: pre-exposure prophylaxis.; 
RA: rheumatoid arthritis; SLE: systemic lupus 
erythematosus; SS: synovial sarcoma;  
TB: tuberculosis; uUTI: uncomplicated  
urinary tract infection.

26   GSK Annual Report 2020

Innovation continued

Consumer Healthcare

Our 2019 joint venture with Pfizer brought together two 
complementary brand portfolios, making us number one  
globally, in terms of market share, in over-the-counter (OTC) 
medicines, therapeutic oral health, and vitamins, minerals and 
supplements.1 The joint venture also established R&D centres  
of excellence in Richmond, in the US, focused on OTC and 
wellness, Weybridge, in the UK, for oral health and Suzhou  
in China, a dedicated hub for locally relevant innovation.

In 2020 we delivered 28 first-market launches for new 
innovations across our categories. In total we rolled out more 
than 200 recent innovations into new markets. These included 
Sensodyne Sensitivity & Gum and Polident Cushion and 
Comfort. In 2020 we filed 17 new invention patent applications 
and were granted 22 European and US patents across our 
categories.

Delivering best-in-class innovation
We combine deep human understanding and trusted science  
to deliver innovations that meet the needs of our consumers.  
In June we successfully launched Voltaren Arthritis Pain, the 
first OTC prescription-strength, non-steroidal anti-inflammatory 
(NSAID) topical gel for arthritis pain, to help the nearly 30 million 
people in the US who have osteoarthritis. Since launch, Voltaren 
Arthritis Pain accounted for 79% of category growth in 2020  
in the adult topical pain relief segment in the US.

Our research shows that consumers want to take as few 
medicines as possible, yet many use both ibuprofen and 
paracetamol/acetaminophen – which work in different ways 
– when treating their headaches, muscle aches, arthritis and 
other joint pain. So we launched Advil Dual Action in the US,  
the first formulation to combine ibuprofen and paracetamol/
acetaminophen in a single product that is scientifically backed 
to provide greater efficacy than the individual components.

In oral health, we continued to roll out Pronamel Intensive 
Enamel Repair, launching in an additional 11 markets. Since 
launching in 2019, 6% of US households have tried the product, 
with 39% going on to buy it again. In two years, the innovation 
has generated annual global retail value sales of £49 million. 
We also launched Sensodyne Sensitivity & Gum into new 
markets following its first introduction in 2019. This innovation, 
which is now available in more than 50 markets, has generated 
more than £75 million in retail value sales since first launch. 

A consumer trend, particularly in the respiratory health category, 
is the increasing preference for natural remedies. Reflecting this 
trend, and increasing consumer concerns on the impact of air 
pollution to everyday health, we launched Otrivin Breathe Clean 
in Europe, a naturals-based saline spray that enables cleaner 
breathing by washing out impurities like airborne pollutants, 
pollen and viruses trapped in the nose to help restore the nose’s 
natural filtering function. In cough and cold, we introduced  
a natural ingredient-based cough relief extension of Theraflu  
in Spain and Portugal, in both liquid and lozenge formats.  
We also launched Robitussin Naturals, which incorporates 
herbal extracts to aid cough relief, in the US. 

Consumers are increasingly taking control of their wellbeing  
and see multivitamins as important in meeting their nutritional 
needs, but insight has told us that there is a challenge with 
swallowing big pills, representing a usage barrier. To address 
this, we launched a ‘Minis’ version of our power brand Centrum 
in the US, which is 50% of the size of the regular pill. The minis 
platform will be used for future innovations.

We launched a number of major, locally relevant innovations 
outside the US/Europe. In China, consumer research has 
boosted our understanding of the health needs of different 
genders. In 2020 we built on these insights with the introduction 
of gender-specific formulations of Caltrate, the leading calcium 
supplement in China and a key ‘local star’ brand within our 
vitamins, minerals and supplements category. The innovation  
is aimed at the increasingly health and wellbeing conscious  
25 to 35-year-old demographic, who are at risk from bone-
related injuries but are not typical consumers of calcium 
supplements. In India, where there was a gap in the topical  
gels pain relief market for a fast-acting product that provides 
long-lasting relief, we launched Iodex Ultragel. This product 
harnesses the brand's trusted, strong local heritage with the 
Voltaren formulation that is clinically proven to provide deeper 
penetration in affected areas for long-lasting relief. This 
innovation has been the most successful launch across the 
Indian topical gels or cream category over the past five years.

External partnerships
We look beyond our own business to fuel our innovation 
pipeline and build knowledge and capability. In 2020, we 
assessed more than 60 opportunities for partnership across  
our categories. Many of these projects are in the due diligence 
phase and range from sustainable products and packaging  
to device technology.

1 Based on Nicholas Hall's DB6 Global OTC database 2019 (on the basis 

of consumption at manufacturers' price)

GSK Annual Report 2020   27

Investor informationFinancial statementsStrategic reportGovernance and remunerationPerformance

We delivered our guidance for the year, offsetting the significant impact  
of COVID-19 on adult vaccinations, with strong sales performance from  
key growth drivers in HIV, Respiratory, Oncology and Consumer Healthcare,  
and effective cost control.

Pharmaceuticals

Vaccines

Consumer Healthcare

 – Total 2020 turnover £17 billion, 

 – Total 2020 turnover £7 billion,  

-3% AER, -1% CER

 – Sales of new and specialty 

pharmaceuticals £9.7 billion  
+11% AER, +12% CER

 – Strong commercial execution  

of key growth products, including 
launches in HIV, Oncology and 
Respiratory 

 – Accelerated digital capabilities, 
supporting enhanced HCP 
engagement and strong supply 
performance despite disruption 
from COVID-19 pandemic

-2% AER, -1% CER. COVID-19 
adversely impacted adult 
vaccination in particular 

 – Shingrix launched to new, self-pay 

markets China, Belgium, the 
Netherlands, Japan and Sweden. 
Strong performance in Europe, 
reflecting robust demand in 
Germany

 – Further strengthened Bexsero’s 

profile with compelling real-world 
evidence in multiple settings

 – Strong flu sales across all regions

 – Overall strong supply performance

 – Total 2020 turnover £10 billion 
+12% AER, +14% CER (pro-
forma -2% CER, +4% CER 
excluding brands divested/ 
under review)

 – Strong progress on joint venture 

integration 

 – Exceeded target of raising  
£1 billion through non-core  
brand divestments

 – On track to deliver synergies of 

£500 million annual cost savings 
by 2022

  Read more below 

  Read more on page 30 

  Read more on pages 31 to 32 

Pharmaceuticals

Performance
Pharmaceuticals turnover in the year was £17,056 million,  
down 3% AER, 1% CER. Respiratory sales were up 22%  
AER, 23% CER, to £3,749 million, on growth of Trelegy,  
Nucala and Relvar/Breo. HIV sales were flat at AER, up  
1% CER, to £4,876 million, with growth in Juluca and  
Dovato partly offset by declines in Tivicay and Triumeq.  
New and specialty product1 sales were £9.7 billion, up  
11% AER, 12% CER. Sales of Established Pharmaceuticals 
declined 16% AER, 15% CER to £7,332 million. 

Oncology sales were £372 million, up 62% AER and CER,  
with strong launches of Zejula and Blenrep and strengthened 
commercial capabilities. Zejula, our PARP inhibitor, continued  
to grow market share and sales increased 48% AER and CER, 
to £339 million. Blenrep, our first-in-class anti-BCMA treatment 
for multiple myeloma, which was approved in August, had sales 
of £33 million. 

We remain industry leaders in respiratory where rapid indication 
expansion, including hypereosinophilic syndrome approval for 
Nucala in the US, and increased uptake of the therapy’s home 
administration options, with launches in France, Spain and 
Japan, reinforced our leadership in eosinophil-driven diseases. 
Nucala delivered almost £1 billion in sales, a growth of 29% 
AER, 30% CER. Trelegy Ellipta, now in 43 markets, further 
increased its market share in chronic obstructive pulmonary 
disease with positive early signals from its launches in asthma  
in the US and Japan. In HIV, our two-drug regimen therapies, 
Dovato and Juluca more than doubled sales in 2020 to £869 
million and our HIV portfolio grew with 2020 launches for 
Cabenuva, Rukobia and paediatric Tivicay PD. In immuno-
inflammation Benlysta, which has grown consistently in an 
expanding market, again saw double-digit growth. At the end  
of the year Benlysta’s indication in the US was expanded to 
include lupus nephritis.

See Group financial review on page 56 for more detail. 

1 New and Specialty products comprises Pharmaceuticals excluding 

Established Pharmaceuticals

28   GSK Annual Report 2020

Performance continued

Building specialty capability 
Reflecting the shift in our portfolio to innovative specialty  
care products, including oncology, we continued to invest  
in our capabilities in these areas, particularly in the quality  
and experience of our medical and commercial teams.  
In 2020, over 500 of our new hires were in oncology.

In 2020 we rolled out our revised incentive programme for  
sales representatives to more countries. The evolved approach, 
which aims to drive personal accountability and competitiveness, 
is allowing us to attract and retain the best salespeople and 
build engagement and performance in our sales teams.  
We have implemented this programme while upholding 
responsible sales and marketing standards.

Transforming interactions with HCPs and patients
Customer and patient focus is central to successful 
performance. In 2020 we continued to strengthen GSK’s 
connection, and heighten our profile, with healthcare 
professionals (HCPs), to help meet their and their patients’ 
needs. While restrictions on in-person meetings were in place 
throughout much of the year, our sales teams continued to 
engage customers, adapting their interactions to reflect HCP 
preference and local guidance, and using online and digital 
tools to enhance engagement. Alongside regular customer 
dialogue, digital solutions were core to successful commercial 
launches, with virtual meetings and educational activities 
continuing despite the pandemic. To ensure we deliver what 
HCPs want, we are leveraging data and analytics to shape  
our interactions. For example, we launched an app for our  
sales representatives that combines insights from multiple data 
sources to inform their next actions in line with HCPs’ priorities. 

In China, in response to patient insights, we developed a 
one-stop shop patient support app that allows medication  
to be ordered directly from GSK through online retail giant 
Alibaba, rather than pharmacies. The app is integrated into 
WeChat, the messaging, social media and mobile payment  
app, and connects to GSK China’s patient support programmes 
and disease education content. 

Collectively these measures enabled us to maintain or grow  
our share of voice in key markets.

Investing in a specialty-ready, competitive supply chain
Our supply chain transformation is progressing in line with  
the shift in our portfolio to innovative specialty care products. 
Despite the disruption caused by COVID-19, we introduced 
several new products in 2020, including first-market launches 
for Cabenuva, Rukobia, Blenrep and Duvroq. Ongoing 
investments in facilities, people and manufacturing partnerships 
will continue to support the rapid launch of specialty medicines, 
while accelerating delivery across our portfolio. 

We committed £88 million to expand our next generation 
biopharma manufacturing facility in Upper Merion, Pennsylvania, 
in parallel with our accelerated development of the technological 
and scientific capability of our people. Following the expansion 
of our Rockville, Maryland biopharma manufacturing facility in 
2019, preparations are on track to start commercial operations 
in 2022.

We entered into a long-term partnership with Samsung 
Biologics to access additional large-scale manufacturing 
capacity and supply of our innovative assets. This capacity  
will supplement our existing biopharma manufacturing network 
and will vary in extent, depending on our needs. The partnership 
will initially involve production of Benlysta, with first commercial 
supply expected in 2022, and further GSK specialty care 
products coming online thereafter.

Strong business performance requires an efficient, reliable 
supply chain. We are improving the competitiveness of our 
supply chain, creating one logistics route-to-market for 
pharmaceutical and vaccines products, and further simplifying 
our manufacturing footprint and central functions. In 2020  
we completed the divestment of our sites in Verona, Italy and 
Mississauga, Canada. We also announced the divestment  
of the Poznan manufacturing site, Poland, the closure of the 
Boronia facility, Australia, and our intention to sell the Vemgal, 
India site. These network changes are expected to be complete 
by 2022. 

Robust supply performance
Our productivity levels increased by 5% in 2020, contributing  
to a 3% average rise per annum over the past three years.  
This reflects the progress made in driving operational efficiency 
through digital and automation technologies while performing 
strongly against safety, quality and compliance measures. 
Our service levels, measured as on-time, in-full, improved  
again in 2020, remaining in the top quartile of our industry.  
We maintained supply continuity and service levels despite  
the impact of COVID-19, with thousands of manufacturing and 
supply employees continuing to work at GSK locations during 
lockdown. All 40 regulatory inspections of Pharmaceuticals 
sites were satisfactory.

Digital transformation
The resilience and flexibility of our supply chain reflects our 
continuing investment in becoming a digital and data-driven 
organisation. In 2020, we made significant progress in 
accelerating digital competency and capability and developing 
new ways of working. This contributed to business continuity 
and maintained productivity as many people across our 
organisation worked from home during COVID-19 restrictions, 
drove operational efficiency and unlocked opportunities  
to improve our performance. Measures included applying 
advanced analytics to drive efficiencies across the business, 
from supply chain management and manufacturing to our 
commercial operations. A digital value stream map, for example, 
has enabled end-to-end visibility of our supply chain, enabling 
users to track specific brands and sites of interest, and fuelling 
faster decision making. We continue to harness data to learn 
more about the impact our commercial activities have on 
appropriate prescribing and to unlock smarter, faster 
interactions with our customers. 

GSK Annual Report 2020   29

Investor informationFinancial statementsStrategic reportGovernance and remunerationPerformance continued

Vaccines

Performance
Vaccines turnover declined 2% AER, 1% CER to £6,982 
million, primarily driven by the adverse impact of the COVID-19 
pandemic on Hepatitis vaccines, DTPa-containing vaccines, 
Synflorix and Bexsero, together with the divestment of Rabipur 
and Encepur. This decline was partly offset by higher sales of 
Influenza vaccines across all regions and by growth in Shingrix 
sales to £2 billion, up 10% AER, 11% CER, together with a 
strong performance from Cervarix in China. 

Vaccines performance across all regions was affected by lower 
demand due to limited visits to healthcare practitioners and 
points of vaccination during the pandemic and government 
stay-at-home directives. In areas where lockdowns were lifted, 
wellness visits and vaccination rates recovered, with paediatric 
vaccination near pre-COVID levels by the end of Q2 2020, 
while adolescent and adult immunisations improved at a slower 
pace. US back-to-school vaccinations were disrupted because 
schools and universities delayed or reversed in-person tuition, 
which elongated the back-to-school vaccination season into  
Q4 2020. Adult wellness visits returned to prior year levels at 
the end of Q3 2020 supported by seasonal flu vaccination and 
declined late in Q4 2020 as pandemic conditions worsened. 
Despite this short-term impact on vaccination rates we remain 
very confident in demand, particularly for Shingrix which 
remains a key growth driver. 

As a global company, we are committed to supplying vaccines 
worldwide. Our growth strategy is focused on improving our 
geographic presence in the two largest vaccines markets –  
the US, which represents 51% of the sector, and China.1 

See Group financial review on page 58 for more detail. 

Supply performance
Our Vaccines business has 12 manufacturing sites, across  
nine countries. This global network gives us a strategic  
supply capability, which enabled us to produce and deliver  
over 580 million doses and achieve our best ever on-time,  
in-full delivery supply metric, ensuring critical vaccines were 
available to patients during the pandemic. 

Our increased Shingrix and Bexsero output followed additional 
investment in our supply network, including bringing new 
production capacity onstream for Bexsero. Our continued 
efforts to improve yield, productivity and throughput have 
expanded our supply capacity, and we remain on track to  
begin manufacturing Shingrix from a new facility by 2024.  
Our improved supply performance on Shingrix allowed us  
to announce further launch countries earlier than anticipated.

1 Internal data

30   GSK Annual Report 2020

We continue to adjust our manufacturing network to meet  
our future needs, including investments to support growth  
of our existing products as well as our pipeline assets. We  
are prioritising investments in both manufacturing technologies  
and digital capabilities. These investments allow us to transform 
data into insights across manufacturing, supply and quality, 
resulting in improved productivity and more effective use of 
working capital. 

In the first quarter of the year, both our sites in Gödöllö, 
Hungary, and Marburg, Germany, passed US Food and Drug 
Administration (FDA) inspections. In May 2020, FDA approval  
of our Singapore site meant that all our strategic Vaccines sites 
are now FDA-approved.

Digital performance
As we advance towards our goal of becoming a digital  
and data-driven organisation, we continue to harness new 
technologies to develop better, more efficient ways of working 
business-wide. We are, for example, deploying robotic 
automation ‘bots’ across the Vaccines organisation, including  
in manufacturing, quality and R&D. We had deployed 76 bots  
by the end of 2020, increasing efficiency and cost savings.

During the year we delivered several data and analytics 
products to help improve scientific productivity, optimise 
manufacturing processes and boost our commercial 
performance. 

In the second half of 2020, we started a digital manufacturing 
execution system for more than 50 production lines in 10 sites 
that currently use paper batch recording. The system will  
be deployed over the next three to four years, with benefits 
including operational efficiency, lead-time reduction, and 
improvements in compliance, yield and robustness. The system 
will feed into making data-driven decisions in manufacturing  
and supply.

We are improving our commercial teams’ performance, with 
data-rich technology platforms optimising numerous processes, 
from tender allocation to targeted marketing. We have also 
extended our award-winning digital tool MyVaccinationHub, 
which helps parents track their children’s vaccination records,  
to more national markets. In addition, GSK is working with 
health technology company Philips on its Pregnancy+  
and Baby+ apps to educate parents on the importance of 
vaccination. With the potential to reach almost 2 million parents 
a day across the globe, this is a huge step forward in giving  
our target audience access to factual, medically approved 
information. The partnership is already live in Brazil, Canada, 
Switzerland, Poland, Spain, Germany, Italy, Australia, Russia 
and Mexico. 

Performance continued

Consumer Healthcare

Performance
On a reported basis, sales grew 12% AER and 14% CER  
to £10,033 million for the full year, largely driven by the  
inclusion of the Pfizer portfolio, partly offset by brands  
divested/under review. 

On a pro-forma basis, sales declined 2% CER, but grew  
4% CER excluding brands divested/under review, reflecting  
the underlying strength of brands across the portfolio and 
categories, strong growth in e-commerce, and successful 
execution meeting evolving consumer demand as a result  
of the pandemic. 

Our portfolio of everyday health products gives us industry-
leading positions across a number of categories, including pain 
relief, respiratory, therapeutic oral health and vitamins, minerals 
and supplements.1 Our growth strategy is based on prioritised 
investment in our nine global power brands and 15 local stars, 
brands which are concentrated in key geographies. 

Our operating model is critical to the successful implementation 
of the strategy and growth for our joint venture. In 2020,  
we continued our progress by rolling out our new marketing 
operating model which allows us to develop best-in-class  
brand programmes in our strategic brand and market choices 
that are relevant globally and locally. Building and executing a 
differentiated pipeline and accelerating speed-to-market are at 
the heart of our innovation strategy and our innovation operating 
model, also launched in 2020, sets out, practically, how this will 
be achieved.

See Group financial review on page 59 for more detail.

Strong progress on joint venture integration 
We have made significant progress in integrating the two 
businesses that make up our Consumer Healthcare joint 
venture. More than 87% of our markets have completed legal 
closes, enabling over 95% of the legacy Pfizer employee 
population to formally move into GSK, with most leadership 
roles confirmed. 83% of markets have completed their systems 
cutovers, operating under one order and one invoice for 
customers. Markets which have completed their cutovers 
account for 97% of global sales. 

We remain on track to deliver synergies of £500 million annual 
cost savings by 2022. This will be drawn from areas such as 
network rationalisation, logistics, infrastructure, advertising  
and marketing. We met our target of realising £1 billion from 
divestments of non-core brands, and this process is still 
ongoing. ThermaCare, which included our manufacturing  
site in Albany, Georgia, was a key divestment as it lifted 
integration restrictions for the two businesses in Europe.

Despite operating during a complex joint venture integration 
where the majority of office-based teams have worked remotely, 
we have seen faster decision-making, more effective meetings 
and greater collaboration focused on doing what’s needed for 
consumers. This was reflected in a 16% increase in our survey 
results around clarity of single point accountabilities and 
effective decision-making, and a 17% rise in favourability  
on ‘straight talk’ conversations.

In 2020 we also completed the sale of Horlicks and other 
consumer health food drink brands to Hindustan Unilever 
Limited, after receiving the required regulatory approvals.  
As part of the agreement, Hindustan Unilever Limited will sell 
and distribute our OTC and oral health brands in India through  
a distribution arrangement, although we retain brand ownership. 
During the year, we sold our stake in Hindustan Unilever Limited, 
which was part of the transaction. We had always intended  
to sell our stake at the appropriate time, with the timing of the 
sale enabling us to generate a greater financial return than 
originally anticipated.

Meeting consumer needs amid behaviour shifts 
Among its many far-reaching impacts, COVID-19 has 
accelerated certain consumer trends that were already 
underway. One such trend has been the increasing 
convergence of digital and health, including the rapid  
expansion of digital commerce. Overall, in 2020 our global 
digital commerce business grew by 67% on the previous year. 
Throughout 2020 we outperformed our peers, gaining market 
share on our key brands in our focus markets.2 In the US, we 
grew ahead of our categories, for example gaining a market 
leading position in toothpaste on Amazon and in topical pain 
with Voltaren. We have also made great strides towards 
improving our customer experiences, including launching our 
first direct-to-consumer online store for ChapStick in the US. 
Since launch, the store has acquired more than 2,000 new 
customers and sold 116,000 sticks, and we are ahead of our 
plans on data capture and conversion. We have continued  
to improve our consumer experience and grow our first party 
data ahead of expected in the US, and we are leveraging our 
new insights back into the business. 

More broadly, we have increased our investment in digital 
capability across our business to improve our overall speed  
and efficiency. This has included accelerating the digital 
transformation of our marketing functions, while advancing 
capability in new areas such as R&D and supply chain.  
Data, a key enabler for growth, is a particular area of focus  
as it allows us to better understand our consumers and 
customers and make smarter decisions. In 2020 we created  
a dedicated data team made up of data scientists, innovation 
specialists, user experience designers and data apprentices to 
build the data strategy and governance processes in readiness 
for a future standalone company. The team is also focused on 
building data literacy across our business to enable us to extract 
the most value from our data, which will accelerate our digital 
transformation.

We are also investing in data-related technology, including 
artificial intelligence and machine learning across our R&D, 
supply chain and marketing teams. This will allow us to  
operate more efficiently and accelerate speed-to-market.

1 Based on Nicholas Hall's DB6 Global OTC database 2019 (on the basis 

of consumption at manufacturers' price)

2 Internal data

GSK Annual Report 2020   31

Investor informationFinancial statementsStrategic reportGovernance and remunerationPerformance continued

We continue to enhance the digital capability and literacy  
of all our people. In 2020 we launched our Digital Commerce 
Academy, an online learning platform with training modules, 
playbooks, planning frameworks and other resources to help 
embed core digital commerce learnings and behaviours.  
Since launch in August, more than 1,800 employees across 
over 60 countries have completed training through the platform. 
The academy complements our digital accelerator programme, 
which we rolled out in 2020 in our Europe, Middle East and 
Africa region, following a successful launch in Asia-Pacific  
in 2019. The programme is designed to drive sales through 
digital commerce and promote a digital first culture by 
integrating external digital experts into our teams. 

Another trend accelerated by the pandemic has been the fact 
that consumers are more proactive in managing their own health 
and wellness, with vitamins, minerals and supplements category 
being the biggest beneficiary. In 2020 sales of our vitamins, 
minerals and supplements brands grew in the high teens per 
cent, with particularly strong performances from power brand 
Centrum and local stars Emergen-C in the US and Caltrate  
in China. All three grew in double digits for the year. 

HCPs significantly influence the health behaviours of our 
consumers and this has heightened as a result of COVID-19. 
Consumers are increasingly relying upon doctors, dentists  
and pharmacists to be a trustworthy source of self-care 
guidance. Our expert, field-based representatives have 
continued to strengthen relationships with HCPs. Within  
weeks of the COVID-19 outbreak, we accelerated our adoption 
of remote detailing, virtual conferences and roundtables and 
saw more than 1,000 expert field-based representatives  
across the world fully operational in the new ways of working. 
On World Pharmacist Day, in September, we partnered with  
the International Pharmaceutical Federation to raise awareness  
on an area of common interest, minimising the impact of air 
pollution on people’s health and wellbeing. We developed  
a targeted digital campaign for pharmacists in 10 key countries, 
with the creation of social media assets to drive awareness  
and engagement around the topic. The campaign reached  
more than one million pharmacists, and engagement with  
the content was more than seven times the industry average.  
The partnership also allowed us to reach pharmacists we  
had not previously been able to and has laid the foundations  
for us to build longer-term relationships with them. 

Leadership and engagement
Our focus on the quality of leadership, driven by appointments, 
formal development programmes and increased efforts to 
support employees’ physical and mental wellbeing, has 
contributed to a 91% positive survey score from employees 
feeling actively encouraged to support their health and wellbeing. 

Through the joint venture integration process we have created  
a new and diverse Consumer Healthcare leadership team with 
broad industry experience from both legacy GSK and Pfizer 
businesses alongside talent from the wider FMCG sector.  
We have also improved the depth of our talent – selected  
from both legacy businesses into our key roles. 

Recognising the critical importance of purpose-driven 
leadership, we have created a new virtual nine-month 
development programme for our 140 most senior leaders  
in GSK Consumer Healthcare to help them identify a sense  
of personal and collective purpose to accelerate our growth 
ambitions. We also plan to further invest in the development  
of our people and will use our First Line Leader programmes  
to build capability for around 500 colleagues new to  
leadership roles.

Prioritising safety and supply through  
unprecedented challenges
We continued to drive decision-making closer to the consumer 
with more regional accountability across our supply chain.  
We accelerated this approach at the start of the COVID-19 
pandemic, responding with agility and speed to changing 
consumer demand while upholding our commitment to safety.

Our first priority through the pandemic was to ensure the 
wellbeing of our employees while continuing to operate our 
manufacturing sites. We increased safety measures and 
support for our critical production employees including 
adjusting shift patterns to minimise employees overlap, contact 
tracing protocols, and regionally driven support packages,  
for example groceries, site lunches and safe transport.

Despite operating in unprecedented circumstances, we 
continued to deliver products that really matter to consumers. 
We built additional capacity for the most in-demand products, 
which fell into two broad categories: products like Panadol, 
which provide symptomatic relief, and those with immunity-
boosting properties, like Emergen-C.

From a regional perspective, we continued to deliver with  
a high level of service to customers in the APAC and EMEA.  
In the USA we had challenges to continue to meet the high level 
of service our customers expect. This was caused not only by 
significant growth in our immunity brands but also some supply 
disruptions and precautionary product recalls. 

We have addressed the increase in demand by putting in  
place significant extra capacity both internally and at our 
contract manufacturing organisations. We also continue  
to improve supply chain resilience through our network by 
continuing to drive a culture of quality improvement and  
building additional sources of supply continuity for both  
finished products and critical raw materials. 

In 2020 we announced plans to build capacity at our 
manufacturing sites in Civac, in Mexico; Guayama, in Puerto 
Rico; Pulogadung, in Indonesia; and Cape Town, in South 
Africa. As part of the streamlining of our network, we closed  
our site in Sligo, Ireland, and announced the closure of our site  
in Carlisle in the US. We have also ceased production at our 
San Jose site in Costa Rica, with a sale of the site expected  
to be completed in 2021. Following the divestments of the 
ThermaCare business outside North America and Vesterålens 
Naturprodukter dietary supplements, we also announced the 
closure of our site in Cluj, Romania. The divestment of our 
Nutrition business to Hindustan Unilever included our sites  
in Nabha, Rajahmundry and Sonepat in India. 

32   GSK Annual Report 2020

Trust

Trust is one of our three long-term priorities and is crucial to our purpose, 
enabling us to add value for our shareholders and society. 

Progress

 – Committed to ambitious new 

environmental sustainability goals:  
net zero impact on climate and net 
positive impact on nature by 2030

 – Partnered to launch the $1 billion 
AMR Action Fund aiming to bring  
two to four novel antibiotics to 
patients by 2030

 – Strong performance against  

 – FDA and EMA approved an age-

our ESG benchmarks

 – Licensed our TB candidate  

vaccine to the Bill and Melinda  
Gates Medical Research Institute  
for continued development

appropriate formulation of Tivicay,  
for children living with HIV weighing  
at least 3kg and from four weeks  
of age

 – Set new aspirational targets for 

gender and for race and ethnicity,  
to improve representation at VP  
level and above, and introduced 
mandatory inclusion and diversity 
training for all employees

 – Formed partnerships to better 

prepare for future pandemics and 
ensure access to future COVID-19 
treatments and vaccines. Including 
through the Trinity Challenge,  
our industry commitment with the  
Bill and Melinda Gates Foundation  
and our engagement with the  
COVAX facility

 – Record response (85%) to our 

employee survey, with engagement 
score of 84% (up 6%)

External benchmarking 
 – DJSI: Ranked 2nd in the pharmaceuticals industry group  

for the 2020 Dow Jones Sustainability Index

 – ATMI: Ranked 1st in the 2021 Access to Medicine Index
 – FTSE4Good: Member of the FTSE4Good Index since 2004 
 – CDP: Scored A in CDP Water and B in CDP Carbon,  

and named CDP Supplier Engagement Leader
 – Sustainalytics: Leading position in Sustainalytics
 – MSCI: AA rating
 – Vigeo Eiris: Ranked 1st in the pharmaceuticals sector
Our approach to reporting 
In this Trust section, we report progress against our  
13 commitments. Online, we publish more detailed  
information on our contribution to the SDGs, an ESG 
performance summary and our UN Global Compact 
Communication on Progress, Global Reporting Initiative  
index, Sustainability Accounting Standards Board index  
and assurance statements.

   GSK.com: ESG performance summary • Our contribution to the SDGs

Our Trust priority focuses on a broad range of ESG aspects 
and supports our ability to create value for society and 
shareholders. Stakeholders, particularly investors, are 
increasingly focused on how companies manage ESG factors 
from both a value creation and a risk management perspective 
(see Risk Management from page 43). Strong Trust and ESG 
performance ensures we remain attractive to investors, helps 
recruit and retain talent, mitigates risk and builds trust with 
those stakeholders who influence our operating environment 
(see Stakeholder engagement on page 16). 

We have 13 Trust commitments in the ESG areas where  
GSK can make the biggest difference. In 2018, when we set 
these commitments, we worked with an independent third party 
to conduct a materiality assessment to identify the ESG issues 
most relevant to our stakeholders and to our business. The 
commitments help us respond to challenges and opportunities 
within our industry and broader society (see pages 12 to 15) 
and contribute to many of the UN Sustainable Development 
Goals (SDGs), especially Goal 3: to ensure healthy lives and 
promote wellbeing for all, at all ages. 

Our Corporate Responsibility (CR) Committee oversees our 
progress against our commitments and how the company is 
addressing the evolving views and expectations of our broad 
range of stakeholders. GSK’s Corporate Executive Team and 
senior management also oversee implementation of our Trust 
commitments and report regularly to the CR Committee  
(see pages 90 and 102).

   GSK.com: GSK Materiality assessment

GSK Annual Report 2020   33

Investor informationFinancial statementsStrategic reportGovernance and remunerationTrust continued

Science and technology

The 2020 COVID-19 pandemic showed the vital importance  
of using our science and technology to innovate, tackle the 
global impact of disease and prepare for future pandemics. 

In early 2021, GSK, PATH and Bharat announced a product 
transfer agreement for the malaria vaccine. This is a significant 
step in ensuring the long-term sustainable supply of the vaccine.  

New medical innovations

Our commitment is to develop differentiated, high-quality 
and needed medicines, vaccines and consumer healthcare 
products to improve health

We use cutting-edge science and technology to discover and 
develop innovative medicines, vaccines and consumer healthcare 
products. See more about our R&D on pages 18 to 27, including 
how we are developing innovations to combat COVID-19. 

Global health R&D

Our commitment is to improve global health impact 
through R&D for infectious diseases that affect children 
and young people in developing countries, focusing on  
HIV, malaria and tuberculosis

We are working to translate scientific discoveries into impactful 
solutions for the world’s most vulnerable patients. Where 
appropriate, we transfer our innovation and technology to other 
organisations with the right capability and geographic reach. 
We partner with others to optimise development of our 
candidate medicines, vaccines and technologies and drive 
access for those who need them. 

We also pursue early discovery global health research, 
particularly in neglected tropical diseases. We have two 
established scientific research centres focused on developing 
new vaccines and medicines for global health research:  
the Vaccines Global Health Institute (GVGH) and our  
Pharma R&D unit in Tres Cantos respectively.

   GSK.com: Using our science for global health

Tuberculosis 
In 2020, GSK joined the Project to Accelerate New Treatments 
for Tuberculosis (PAN-TB), a collaboration aiming to develop a 
pan-TB regimen (one that’s effective in all forms of TB, including 
drug-resistant strains). We will work to identify the best possible 
combination of medicines to make TB treatments shorter, better 
and safer than the current standard of care multi-drug regimen. 

We have developed a TB candidate vaccine which, in a  
phase IIb trial, has demonstrated the potential to reduce  
active pulmonary TB by half in adults with latent TB infection.  
In January 2020, we licensed the vaccine to the Bill & Melinda 
Gates Medical Research Institute for continued development.

Malaria 
Our RTS,S vaccine is the first vaccine to help protect  
children against the deadliest form of malaria, P. falciparum.  
The WHO-coordinated pilot implementation programme  
led by national ministries of health, and in partnership with  
PATH and GSK, has been ongoing in Ghana, Kenya and  
Malawi since April 2019. GSK has dispatched more than  
2.5 million vaccine doses, with more than 500,000 children 
having been reached with at least one dose of RTS,S so far. 

34   GSK Annual Report 2020

Tafenoquine (Krintafel/Kozenis) is our single dose radical cure 
treatment for P. vivax malaria, developed in partnership with 
Medicines for Malaria Venture. The prevalence of P. vivax peaks 
in children aged two to six years old. We presented data in 2020 
showing tafenoquine was 95% effective at preventing relapse 
after four months, in children and adolescents to age 16. 

HIV 
In June, the US FDA approved the first-ever dispersible tablet 
formulation of dolutegravir, Tivicay PD. Before FDA approval, we 
began producing the dispersible tablets at our own financial risk 
to support rapid rollout. Tivicay PD is the first integrase inhibitor 
available as a once-daily tablet for oral suspension for children 
with HIV weighing at least 3kg and from four weeks of age.  
The FDA also passed updated dosing recommendations for the 
already approved Tivicay 50mg film-coated tablet in paediatric 
HIV patients weighing 20kg and above. This will help to close 
the gap between HIV treatment options available for adults and 
children. Further to this approval, in January 2021, the EMA also 
granted marketing authorisation for Tivicay 5mg dispersible 
tablets and included updated dosing recommendations for 
Tivicay 50mg film-coated tablets for children with HIV.

Through our public-private partnership with the Clinton Health 
Access Initiative, Unitaid and two generic manufacturers  
(Mylan and Macleods), we continue to expedite the development, 
registration and market entry of generic formulations of paediatric 
dolutegravir in resource-limited settings. A key milestone was 
recently achieved when Mylan and Macleods submitted new 
drug applications for a scored dolutegravir 10mg dispersible 
tablet for tentative approval under the FDA President’s 
Emergency Plan for AIDS Relief (PEPFAR) scheme. Mylan 
received tentative FDA approval in November 2020. This is the 
fastest generic manufacturers have filed and the shortest gap 
between originator approval and generic medicine approval.

Health security 

Our commitment is to help the world to better prepare  
for future disease outbreaks with pandemic potential,  
and tackle antimicrobial resistance

Pandemic preparedness
We have taken a broad approach to developing COVID-19 
solutions, see page 24 for further details on how we are 
applying our science to find COVID-19 innovations. We also 
believe that there are many areas that could help improve  
future pandemic preparedness. 

In 2020, we joined the industry commitment to expand global 
access for COVID-19 diagnostics, therapeutics and vaccines, 
facilitated by the Bill & Melinda Gates Foundation. Collaborating 
and aligning resources across industry and government should 
enable a faster path out of the current COVID-19 crisis, and 
also lay the foundation for a strong pandemic preparedness 
ecosystem for the future.

Trust continued

In 2020, we became a founding member of the Trinity Challenge 
collaboration, alongside Google, Microsoft, Facebook and others. 
Our collective vision is to safeguard the lives and livelihoods of 
one billion more people by using data and analytics to better 
predict and prevent outbreaks, epidemics and pandemics. 

In 2020, we partnered with more than 20 major biopharmaceutical 
companies and WHO, the European Investment Bank and the 
Wellcome Trust to launch the $1 billion AMR Action Fund.  
The fund aims to bring two to four novel antibiotics to patients  
by 2030. 

   GSK.com: Industry COVID-19 joint communique

Addressing antimicrobial resistance (AMR)
AMR represents one of the gravest threats to global public 
health. GSK is playing a leading role in the industry’s response, 
ranking first among the large pharmaceutical companies in the 
Access to Medicine Foundation’s AMR Benchmark.

We have 28 R&D projects targeting priority pathogens, 
including pathogens deemed ‘critical’ and ‘urgent’ by WHO  
and the US Centers for Disease Control and Prevention (CDC). 
Fifteen relate to vaccines and we continue to see vaccination  
as a major pathway to fight AMR. See page 21 for further  
details on our pipeline.

Affordability and availability

We are making our products affordable and available to more 
people around the world through responsible pricing, strategic 
access programmes and partnerships.

Pricing 

Our commitment is to improve the health of millions of 
people each year by making our products available at 
responsible prices that are sustainable for our business

In the US, the pricing of all our new products reflects the value 
delivered to patients, healthcare systems and wider society 
compared to other available alternatives, and supports 
innovation to meet future healthcare needs.

The average net price (after discounts, rebates or other 
allowances) for our products in the US decreased by about 
3.2%1,2 annually over the past five years while the average list 
price rose by 5.7%1,2. In 2020, our combined average net price 
for our pharmaceutical and vaccines portfolio in the US fell  
by about 0.7%1 while the average list price rose by 3.2%1. 

We offer various types of patient support, including patient 
assistance programmes, coupon and co-pay programmes  
and reimbursement support to help ensure appropriate access  
to our medicines. In 2020, we provided prescribed medicines  
and vaccines to more than 95,000 low-income uninsured, 
underinsured, and Medicare Part D patients through GSK  
and ViiV Healthcare’s Patient Assistance Programs Foundation.

In Europe, we engage with many stakeholders to develop 
approaches that ensure sustainable healthcare systems and 
continued access to our innovative medicines. For example,  
the pricing of Zejula, our medicine for ovarian cancer, reflects 
the value it delivers (to patients, caregivers, payers and society) 
by demonstrating cost-effectiveness and a predictable budget.

1 Calculated across GSK and ViiV Healthcare products.
2 5-year CAGR calculated Jan 2016-Dec 2020.
3 Total excludes reach through albendazole donations which will be 

assessed in 2025.

In 2020, we trained over 70,000 healthcare professionals  
across 30 countries on the appropriate use of antibiotics.

We have been working with the AMR Industry Alliance, which  
is setting new global limits for antibiotic discharges. We have 
also audited, and improved where needed, our antibiotic supply 
chain, which includes 20 GSK factories and 45 supplier 
factories in 19 countries. We are on track to ensure that factory 
discharges are negligible and conform to the alliance’s standards 
by the end of 2021. Currently, 100% of GSK's factories and 
71% of our suppliers’ factories are fully compliant. 

   GSK.com: Preparing for future disease threats 

In developing countries, we use innovative pricing structures  
to extend product reach (see pages below). Our tiered pricing 
model for vaccines is based on four widely-recognised World 
Bank gross national income country classifications of high, 
upper-middle, lower-middle and low-income countries. Each  
tier has price ceilings and floors which progressively decrease 
through the tiers from high to low-income countries. For 
medicines in low-income countries, we do not file patents for  
our medicines nor enforce historic patents. This allows generic 
companies to manufacture and supply generic versions of GSK 
medicines in those countries.

   GSK.com: Pricing and access strategies

Product reach 

Our commitment is to use access strategies to reach  
800 million underserved people in developing countries 
with our products by 2025

Since we set our product reach target in 2018, our products 
have reached over 267 million people.3 

Our commitment to Gavi
Our tiered pricing principles mean that we reserve our lowest 
vaccines prices for organisations such as Gavi. GSK is one  
of the largest suppliers of vaccines to Gavi: since 2010 we  
have supplied more than 856 million doses of vaccines. Our 
partnership has allowed us to introduce and rapidly scale up 
access to new vaccines, that might otherwise have taken years 
to reach children in low-income countries. In 2020, we confirmed 
our ongoing supply of Cervarix to Gavi to support its continued 
efforts to protect girls from human papillomavirus. 

We provided our pneumococcal vaccine, Synflorix, to eight 
Gavi-eligible countries and one former Gavi country at a 
discounted price, reaching an estimated 17 million children in 
2020. Our Rotarix vaccine against rotavirus reached 25 million 
children across 32 Gavi-eligible countries and four former  
Gavi countries. In addition, our oral polio vaccine, supplied to 
Unicef for polio eradication, reached almost 22 million people.

GSK Annual Report 2020   35

Investor informationFinancial statementsStrategic reportGovernance and remuneration 
Trust continued

Voluntary licensing
ViiV Healthcare’s voluntary licensing agreements allow  
18 generic manufacturers to produce and sell low-cost single  
or fixed dose combination products containing dolutegravir  
for adults and 15 generic manufacturers for children.  
This covers 95 countries for adults and 121 for children.

In 2020, ViiV Healthcare Positive Action launched a new 
2020-30 strategy and vision. This continues to explore 
innovative ways of supporting people-centric and community-
led interventions to help meet the UN fast track targets of 
ending AIDS by 2030. ViiV Healthcare’s Positive Action  
for Children’s Fund reached over 484,000 people in 2020. 

Agreements with the large majority of manufacturers are via the 
Medicines Patent Pool. By the end of 2020, at least 16.3 million 
people living with HIV, across 113 countries in the developing 
world, had access to a generic dolutegravir-containing product, 
because of these licensing agreements. This corresponds to  
at least 80% of people living with HIV on antiretrovirals in low-  
and middle-income countries. 

Product donations 
Since 1999, we have donated over 10 billion albendazole  
tablets to WHO – including 416 million in 2020. This investment 
supports efforts to eliminate lymphatic filariasis (LF) and control 
intestinal worms (soil-transmitted helminths) in school-age 
children. So far, this has benefited patients in 92 countries 
around the world and 17 countries have eliminated LF as a 
public health problem.

To support the global response to COVID-19, we donated over 
1.7 million GSK products – such as our antibiotics, oral health 
products and multivitamins – to 32 countries.

In partnership with Americares, Direct Relief, IHP UK and  
MAP International, over 200,000 units of medicines were 
donated for humanitarian and emergency response.

   GSK.com: Pricing and access strategies

Healthcare access 

Our commitment is to partner to improve disease 
prevention, awareness and access to healthcare services 
for 12 million people by 2025

Over 3.2 million people have benefited from our partnership 
with Comic Relief, which is focused on combatting malaria.  
We have contributed more than £14 million to 28 projects in 
Africa and South East Asia, improving malaria awareness and 
prevention efforts, and getting treatment to patients. 

Since 2011, in partnership with Save the Children, Amref Health 
Africa and CARE International, GSK has invested in training 
frontline health workers who work with communities in low-  
and middle-income countries. In 2020 alone, we trained 
approximately 15,000 health workers, reaching over three million 
people1. We have partnered with Save the Children since 2013 
and, in 2020, directly reached over 400,000 people with health 
services, health messaging and other programme activities.

In 2020, GSK supported the Gates CEO Roundtable, a 
public-private collaboration to train community health workers 
across six countries in sub-Saharan Africa through tech-
enabled community health programmes. In its first year the 
programme reached over 537,600 people and trained over 
1,150 community health workers.

Our partnership with Smile Train helps children with cleft lip  
or palate to lead full and healthy lives, benefitting over 2,250 
young people in 2020 with free surgeries, and over 5,000 with 
pre and post-surgery cleft care and other forms of support. 

In 2020, we contributed £250 million to community initiatives. 
This includes cash, product donations and the volunteering time 
of our employees to help improve healthcare access. We also 
provided support to healthcare workers during the pandemic, 
more detail can be found on GSK.com.

In 2020, we exceeded this target, reaching 13.9 million people 
through our partnerships.

   GSK.com: Prevention, awareness and infrastructure • COVID-19 community 
giving response • ViiVHealthcare.com: Positive Action programmes

Modern employer

A positive employee experience is critical to attract, retain  
and motivate the best people. We want our employees to be 
empowered to be themselves, feel good, and keep growing. 

Engaged people 

Our commitment is to achieve and maintain a competitive 
employee engagement score by 2022 

We survey our employees annually to get feedback about  
how we are doing on our Innovation, Performance, Trust and 
Culture long-term priorities. In May 2020, a record 85%  
of people took time to feedback. Our overall engagement  
score jumped to 84%, a 6% rise since the 2019 survey,  
and 89% feel proud to work at GSK (up 5% from 2019).

1 Health worker data is estimated based on 2019 reach through the same 
partner programmes and level of funding. Final 2020 data is expected 
to be available in April 2021.

36   GSK Annual Report 2020

Inclusion and diversity (I&D)

Our commitment is to accelerate our progress on I&D, 
including aspirational targets for female and ethnically-
diverse representation in senior roles by end 2025, and 
recognition as a disability confident employer and in  
LGBT+ indices

We believe that inclusion and diversity (I&D) leads to business 
success by unleashing the enormous potential of all our people 
and strengthening our ability to respond to the differing needs 
of our patients and consumers. At the heart of our I&D agenda 
lies our fundamental commitment to equity in our employment 
practices. To support this, and create an inclusive workplace,  
all employees participate in an annual training programme,  
we facilitate inclusion dialogues, and we invest in our  
leadership programmes to ensure all leaders understand  
their responsibilities. 

Trust continued

Our Corporate Executive Team (CET) members lead our four 
diversity councils (covering race and ethnicity, gender, disability, 
and LGBT+), working with senior leaders and members from 
our employee resource groups.

To measure our progress, we monitor two questions in our 
employee survey: in 2020 81% of participants said they can  
be their authentic self at GSK (up 5% on 2019) and 87% feel 
respected at work (up 6% from 2019). We also added a new 
question to our manager feedback tool, One80. This asks 
employees to rate whether “through their actions, my manager 
demonstrates a commitment to inclusion and diversity in our 
team”: leaders scored an average of 4.4 out of 5. 

Race and ethnicity
We are committed to equality of representation, which means 
that we constantly strive to ensure our workforce reflects the 
communities in which we work and hire. Specifically, we aspire 
to increase the percentage of our leaders who identify as 
ethnically diverse. In countries that meet a threshold that ensures 
confidentiality and anonymity of data, we will disclose employee 
race and ethnicity by level and communicate a country-wide 
aspiration to increase the representation of ethnically diverse 
leaders. In 2020, the US and the UK satisfied this threshold  
and we provide disclosures of current representation and have 
set aspirations.

The disclosures below reflect GSK’s representation, as of  
31 December 2020, for employees who actively and voluntarily 
disclosed their race or ethnicity.

Race and ethnicity: US (%)1

Ethnically diverse
American Indian or 
Alaska Native
Asian
Black or African 
American
Hispanic or Latinx
Native Hawaiian or 
Other Pacific 
Islander
Two or more races
White

SVP/VP
23.2

*

Director
25.3

0.4

Manager
29.3

0.3

10.8

5.8

5.0

*

1.2

76.8

13.8

5.5

4.5

0.3

0.9

74.7

15.9

6.3

5.1

0.1

1.6

70.8

All 
employees
30.0

0.4

12.9

9.9

5.1

0.2

1.5

70.0

* Insufficient data to report (fewer than three employees).
In the US, 6.3% of employees did not actively respond to identify a race  
or ethnicity category, and a further 1.2% indicated ‘I prefer not to say’.
1 Due to rounding, the sum of the data may be marginally different from 

the totals.

We aspire to increase the representation of ethnically diverse 
VP and above leaders to at least 30% in the US by the end  
of 2025. We are specifically focused on increasing the 
percentage of Black or African American and Hispanic or  
Latinx VP and above leaders; we expect – and will monitor 
– year-on-year growth. By our target date of 2025 we expect  
to see growth across all identified groups. 

Race and ethnicity: UK (%)1

Black, Asian and 
minority ethnic 
Asian
Black
Mixed
Other
White

SVP/VP
11.1

Director
16.7

Manager
21.8

All 
employees
18.7

5.7

1.6

1.2

2.5

88.9

11.8

1.8

1.5

1.6

83.4

16.0

2.3

1.8

1.6

78.2

13.1

2.5

1.8

1.3

81.3

In the UK, 11.5% did not actively respond and a further 3.9% indicated  
‘I prefer not to say’.
1 Due to rounding, the sum of the data may be marginally different from 

the totals. 

For the UK, we aspire to increase ethnically diverse VP  
and above leaders to at least 18%, by the end of the 2025.  
We are specifically focused on increasing the percentage  
of Black VP and above leaders; we expect – and will monitor – 
year-on-year growth. By our target date of 2025, we expect  
to see growth across all identified groups. 

To support our aspirations and our commitment to equality  
of representation we are focused on recruiting and developing 
diverse talent. This includes: setting appropriate and ambitious 
targets for ethnically diverse candidates for our early talent 
programmes in the US and UK; launching a new global 
development programme, Accelerating Difference, for ethnically 
diverse employees; and, for our most senior roles, we are also 
introducing a policy that requires a diverse shortlist of qualified 
candidates, including ethnically diverse representation (as 
defined appropriately by country).

Gender 
The percentage of women in management continues to rise  
at GSK. We are proud to report that in 2020 we achieved  
an important landmark, with the global percentage of female 
managers, presently 48% (47% in 2019), being equal to or 
greater than the percentage of non-managers, currently 47%, 
and 38% of senior management roles at VP and above –  
up from 36% in 2019. 

The latest Hampton-Alexander Review found that GSK ranked 
in the top quartile of FTSE 100 companies based on proportion 
of women on the Board, with 42% female representation. 
Within the FTSE 350 sector analysis, GSK ranked 2nd  
in the Pharmaceuticals sector (up from 3rd in 2019). 

Women in management (%)

SVP/VP
Director
Manager
All management

2020

2019

2018

2017

38

46

50

48

36

44

49

47

33

43

48

45

31

43

47

44

Employees by gender (number)

Board
Management*
All employees

Male

7

10,117

50,005

Female

5

9,303

44,061

Total

12

19,420

94,066

*  Senior managers as defined in the Companies Act 2006 (Strategic Report 

and Directors’ Report) Regulations 2013.

GSK Annual Report 2020   37

Investor informationFinancial statementsStrategic reportGovernance and remunerationTrust continued

We have increased our global gender aspiration for VP and 
above roles to 45%, or higher, by the end of 2025. Importantly, 
we are pursuing steps within the countries in which we operate 
to enable and encourage our employees to voluntarily self-
disclose their gender identity. 

We published our fourth annual UK gender pay gap report in 
2020. Our gender pay gap for all permanent UK-based GSK 
employees is 1.41% (mean), outperforming the national average 
of 14.6%. We have a long-standing commitment to fair and 
equal pay. We conduct country-based reviews and ensure all 
markets have clear guidance, tools and support to ensure pay 
equity. If unexplainable differences are detected, we address 
them through our compensation processes.

Disability
We are signatories to the UK Department for International 
Development’s Charter for Change, joining other organisations 
with a common aim to ensure rights, freedoms, dignity and 
inclusion for people with disabilities. In 2020 GSK also signed 
up to the Valuable 500 pledge. This involves continuing to invest 
in workplace accessibility, building the inclusivity skills of our 
people, improving our products’ packaging accessibility, and 
developing a measurable three-year strategic Disability 
Confidence plan. 

LGBT+
Our goal is to be recognised in global LGBT+ indices. For two 
consecutive years (2019/2020), LGBT+ rights group Stonewall 
has recognised GSK in its Top Global Employers list. We  
also ranked in the top 10 in the UK Stonewall Index, with our 
employee resource group for LGBT+ employees and allies 
named as the best in the UK. In the US, GSK was named Best 
Place to Work for LGBTQ equality for the fourth year running  
in Human Rights Campaign’s Corporate Equality Index. We are 
a founding member of the Proud Science Alliance, a collective 
of LGBTQ+ networks that work together to raise the bar on 
LGBTQ+ inclusion across the health and life sciences sector. 

Health, wellbeing and development

Our commitment is to be a leading company in how  
we support employee health, wellbeing and personal 
development

Health and wellbeing 
GSK’s Executive Team has overseen our COVID-19 response, 
including the health, wellbeing and engagement of our employees 
as a primary focus. In support of this, we have developed a strong 
health and safety framework aligned to site needs, specific role 
types or certain activities, for which we have provided training. 

During 2020, we monitored confirmed COVID-19 cases and 
recoveries in our workforce on a daily basis. We developed 
minimum standards for returning to the workplace, and provided 
clear expectations on the wearing of personal protective 
equipment, employee testing and temperature-screening to 
make the workplace as safe as possible, enabling more 
employees to return to sites. 

We supported employees working from home with ergonomic 
advice and equipment, provided online training on remote 
working and continued to ensure sufficient employee assistance 
support for all employees as well as their dependants. 

38   GSK Annual Report 2020

Mental health training is available for all employees and 10,897 
managers completed it in 2020. We encourage everyone to be 
open, to ask for help and access support when they need it.

In 2020, more than 22,000 employees completed energy and 
resilience programmes via our online training and development 
platform, 12,060 participated in COVID-19-focused resilience 
webinars and 18,688 in virtual mindfulness sessions. We also 
introduced a personalised, digital health platform in 25 countries 
which includes a subscription to a mental health app for 
individual self-support. We measure organisational stress  
via the platform to focus mental health support where required.

Employee safety
Overall, our reportable injury and illness rate fell from 0.22 per 
100,000 hours worked in 2019, to 0.17 in 2020. The reduced 
numbers of employees driving and based at GSK sites, due  
to the pandemic, will have contributed to this decrease. 

Despite our extensive safety programmes, tragically we 
experienced two employee fatalities: one at a manufacturing  
site in Canada and another in a road traffic accident in India. 
There was an additional work-related fatality in Belgium, 
involving a construction worker not under GSK’s direct 
supervision. We conducted extensive investigations into  
the causes of each fatality, to ensure we could take actions  
to reduce the risk of similar tragic incidents occurring.  
We have developed a safety improvement plan to further 
strengthen our existing safety practices. 

Approximately 20,000 employees drive on company business. 
To help those employees drive safely we run a driver safety 
programme which combines online learning with practical  
road safety activities. We have over 15,000 drivers from more 
than 60 countries enrolled in this programme. 

People development 
We want our people to keep developing throughout their  
career. Every employee has the opportunity to discuss and 
agree a development plan with their manager. In 2020, 93,718 
employees accessed training resources through our internal 
development portal. During the year, we redesigned and rolled 
out a new virtual First Line Leader training programme. 

We provide targeted development for leaders at all stages  
of their careers. In 2020, we established four leadership 
accountabilities; motivate, focus, care and develop, in  
support of our purpose and performance driven culture. 

We also updated our One80 manager feedback tool to help 
managers see what they do well and where they need to focus 
their development. Every manager is expected to complete the 
process, which involves a self-assessment and survey for their 
team to answer the same questions. In 2020, 9,892 managers 
participated in One80 and 60,386 employees provided 
feedback to their managers. On a rating scale of 1-5, on 
average our managers were scored 4.3 by their team. 

We are committed to recruiting and developing people  
at the start of their careers and currently have 677 people  
on our graduate and MBA programmes globally and 448  
on apprenticeships in 11 countries.

   GSK.com: Employee engagement • Learning and development

Trust continued

Responsible business

Operating as a responsible business means being transparent 
with our science and our data, delivering a reliable supply of 
high-quality products, protecting a values-driven culture where 
issues are responded to swiftly and transparently and reducing 
our environmental impact.

Reliable supply

We commit to quality, safety and reliable supply of our 
products for patients and consumers

Ensuring a high-quality and reliable supply of our products  
for patients and consumers is a priority for us. See pages 29, 
30 and 32 for more on how we manage continuity of supply. 
This has been especially important during the pandemic.

Our robust quality management systems support continuous 
improvement, helping us to maintain high standards for product 
quality and safety and complying with relevant regulations, 
including those on Good Manufacturing Practice, Good 
Laboratory Practice, Good Pharmacovigilance Practice and 
Good Clinical Practice. There were 142 external regulatory 
inspections (many carried out ‘virtually’ due to the pandemic)  
at our manufacturing sites and local operating companies in 
2020. GSK addresses all inspection findings, however minor, 
and has robust processes to ensure corrective and preventive 
action plans are implemented in a timely manner.

In 2020, we carried out 1,839 quality audits of suppliers and 
223 audits of clinical studies run by, or on behalf of GSK. 
Where we identify areas that require improvement, we engage 
with the relevant third parties to develop improvement plans  
and track their progress. If significant issues are identified and 
remain unresolved, we may choose to suspend or terminate 
work with a third party.

Pharmacovigilance
Detecting, assessing, understanding and preventing adverse 
effects or any other drug-related problem is important in 
evaluating the safety of pharmaceutical products. We continue 
to work with partners to maintain high standards with respect  
to safety and medical governance. We apply the same rigour 
and safety standards to our potential COVID-19 related 
solutions. 

To prevent the manufacture and distribution of counterfeit  
GSK products, we continue to work with international law 
enforcement agencies. In 2020, we played a key role in anti-
counterfeiting actions in China which resulted in the closure  
of eight locations that manufactured millions of counterfeit 
goods, including some of our toothpaste brands. 

   GSK.com: Patient safety and reliable supply

Ethics and values

Our commitment is to operate an ethical, values-driven 
culture, in which any issues are responded to swiftly  
and transparently

We have high expectations for our employees to live up to our 
values and to act when they have concerns, and we extend this 
expectation to our third parties.

Living our values and expectations 
Our 2020 employee survey showed that we are making good 
progress in living up to our values and expectations with 89%  
of employees agreeing that their work environment encouraged 
ethical behaviour in the face of pressures to meet business 
objectives (up from 86% in 2019). 

We also conducted a joint review with our commercial practices 
and anti-bribery and corruption audit team on sales force 
incentives. The review findings highlighted a strong patient  
focus, and pride in working for GSK. The review also identified 
opportunities to better embed our values and expectations  
in daily work to reach all employees.

Every GSK employee and complementary worker is required  
to complete the Living Our Values and Expectations mandatory 
training annually. In 2020, 99.9% of our employees and 97%  
of our complementary workers completed this training, which 
focused on ‘Protecting GSK’. Content included topics such  
as anti-bribery and corruption (ABAC), our Code of Conduct, 
information security, privacy, our independent third-party Speak 
Up integrity lines (for reporting of concerns), human safety 
information and adverse event reporting. This training helps  
to identify and manage risks that appear in day-to-day roles.

Our mandatory ABAC training continued and 100% of 
employees and 99.5% of contract workers completed  
this training in 2020, which focuses on principles to assist 
employees to identify and mitigate ABAC risk and to  
recognise, report and mitigate conflicts of interest.

Reporting and investigating concerns
Anyone inside or outside GSK can raise concerns or speak  
to an independent third party through our integrity lines, 
confidentially or anonymously, without fear of retaliation.  
We take every concern very seriously and review every  
report to understand whether a formal investigation is needed.  
If our investigations show that an employee has breached  
our policies, we take appropriate disciplinary action. 

In 2020, 2,146 employees were accused of misconduct and  
we initiated 1,529 formal investigations, with most policy 
violations relating to behaviour in the workplace. As a result,  
788 employees were disciplined, of whom 171 were dismissed 
or voluntarily left and 617 received a documented warning.  
In other instances, action short of a documented warning  
was taken. At the end of 2020, we had 448 cases awaiting 
investigation or a disciplinary decision.

Employees disciplined in 2020: breakdown of types  
of policy violation (%)1

Behaviour in the workplace
Good manufacturing and distribution practices
Mandatory training completion
Marketing and promotional activities
Expenses
Other2

35%

24%

8%

7%

6%

20%

1 An employee can be subject to multiple allegations and disciplinary actions.
2 Policy violation types that do not fit into the categories specified.

GSK Annual Report 2020   39

Investor informationFinancial statementsStrategic reportGovernance and remunerationTrust continued

Human rights
We are committed to respecting human rights throughout our 
global operations and continue to deepen our understanding  
of the human rights impacts associated with our activities.

In 2020, we further improved our visibility of labour rights risks  
in the supply chain. With the support of external experts, we 
identified the raw materials and commodities that are sometimes 
linked to modern slavery and are now prioritising them for due 
diligence activities. A similar risk assessment for our indirect 
suppliers is in progress. 

Through our membership of the Pharmaceutical Supply Chain 
Initiative’s Human Rights and Labour Sub-Committee, we 
supported the delivery of human rights and modern slavery 
training sessions for suppliers in India and China. We also 
engaged with stakeholders in Brazil to better understand the 
forced labour risks and certification schemes associated with 
carnauba wax – used for tablet coatings – and presented our 
findings to suppliers. 

Progress in each of our other priority human rights areas  
(access to healthcare, research practices, patient safety, 
environment, health and safety, and privacy) can be found  
in the relevant sections of this report and on our website. 

   GSK.com: Human rights • Modern Slavery Act statement

Working with third parties
We want to ensure that the third parties we work with share  
our values and ethical and business standards. Our Third  
Party Oversight (TPO) programme has been embedded 
globally and we continue to refine it. During 2020, over 14,000 
risk assessments were completed through the TPO programme, 
and more than 400 third parties identified as high risk have 
undergone detailed independent assessments by EcoVadis.

To help ensure continuity with our suppliers in 2020,  
throughout the COVID-19 pandemic we conducted supplier 
financial checks, offering support if suppliers’ financial health 
deteriorated, for example by relaxing our payment terms.

We continued to work with our third-party suppliers to  
reduce EHS risks, and conducted 36 audits on EHS and  
ethics. In countries where physical visits were not possible, 
these were virtual. In 2020, we expanded our priority  
suppliers from 30 to 78. Priority suppliers are those with  
whom we have significant spend, that support significant 
revenue and/or are medically or R&D critical to the business.  

We provide proactive support to help our suppliers build  
safety improvement plans and build their overall capability.  
We use a range of tools to assess suppliers’ management  
of EHS risks including use of EcoVadis desktop assessments, 
and on site or virtual audits. We set clear EHS requirements  
for all suppliers, discontinue work with those suppliers who 
consistently fail to meet these requirements and continually 
review EHS performance at suppliers as part of our internal 
EHS governance and oversight processes. 

   GSK.com: Ethics and values

Data and engagement

Our commitment is to use data responsibly and transparently 
and improve patient and scientific engagement

Responsible data use 
We are committed to using data responsibly and transparently. 
This includes managing data carefully, sharing the results of  
our clinical studies, integrating patient insights into our product 
development, and providing healthcare professionals with 
relevant and accurate information when they need it. 

In 2020, we evolved our privacy approach to better align with 
external expectations and the ‘privacy by design’ framework.  
We ensure data-owners consider privacy right at the start of 
activities, and established a specialised privacy review panel to 
assess appropriateness of secondary use personal information 
in R&D, to ensure we protect individuals’ rights and freedoms. 

Our annual Code of Conduct training, mandatory for all  
our employees globally, includes a module on privacy. This 
reinforces an understanding that everyone at GSK is personally 
responsible for the correct handling of personal information.  
We also provide training for all new hires, and everyone filling  
a key privacy role undergoes certification from the International 
Association of Privacy Professionals, which requires ongoing 
privacy education to maintain.

We are also a critical partner in the TransCelerate consortium’s 
effort to create a harmonised approach for the pharmaceutical 
industry to support the exchange of data internationally. 

Clinical trial transparency 
As part of our long-standing commitment to data transparency 
for our clinical studies, we have published 2,708 clinical study 
reports and 6,168 summaries of results – both positive and 
negative – from our studies on our clinical study register.  
We also share anonymised patient-level data from our studies 
with external researchers. 

We have listed 2,480 studies for data sharing via www.vivli.org 
and www.clinicalstudydatarequest.com. 

   GSK.com and online: GSK Privacy Notice • GSK Clinical Study Register

Patient and scientific engagement
In 2020, we conducted a number of patient panels across  
a wide variety of different disease areas. We have also 
established a process to seek patient feedback on the design  
of our clinical trials. 

We have continued to increase our focus on improving the 
diverse representation in clinical trials so they represent the  
real world population in terms of age, race, ethnicity and gender.  
Our approach characterises the populations with the burden of 
disease and barriers to access and engages with communities 
and advocacy groups. We also provide training and support  
to our staff and increasingly to our research collaborators on 
enrolling diverse populations in clinical trials.

To read about our approach to engaging with HCPs, see our 
code on HCP engagement.

   GSK.com: Clinical trial diversity, Patient Engagement, Engaging with HCPs

40   GSK Annual Report 2020

Trust continued

Environment

Our commitment is to have a net zero impact on climate 
and a net positive impact on nature by 2030

We set these two ambitious new climate and nature goals  
in November 2020, and will start reporting against them in  
our 2021 Annual Report. 

Our new climate goal means that we aim to have net zero scope 
1, 2 and 3 carbon emissions by 2030. As part of our climate 
goal, we have been accredited for 1.5°C-aligned emissions 
reduction targets (covering Scopes 1, 2 and 31) by the Science 
Based Targets initiative. We have also joined RE100, reinforcing 
our commitment to renewable electricity and EV100, reducing 
the impact of our sales fleet. 

Our nature goal is underpinned by ambitious targets and focuses 
on water reduction and water stewardship compliance, waste 
reduction and circularity (including eliminating plastics), API 
emissions reduction, adoption of biodiversity action plans and 
measurement of carbon and/or land use improved from nature-
based solution programmes. As part of these, we will invest in 
projects to protect and restore land-use. We will align with the 
Science Based Targets for Nature approach to measure our 
impact on nature and will seek to accredit the target when this 
methodology is finalised. 

We seek to deliver these goals by taking action on priority 
impact areas and working with key external partners including 
our suppliers and customers. See GSK.com for the full set of 
targets. This is the last year we will report against our previous 
targets, which were set in 2018. 

   GSK.com: Our new environmental approach

Carbon 
Our overall value chain carbon footprint is made up of Scope 1 
and 2 emissions from our own operations (8%), and Scope 3 
emissions from our supplier base (45%), logistics (6%), and the 
use of our products (40%), mostly metered dose inhalers. 

We will report progress against our new carbon targets in 
2021, but for a final year we are reporting progress against the 
targets we set in 2018. These are 2030 targets, set against a 
2016 baseline, to: reduce operational carbon emissions (Scope 
1 and 2) by 20%; reduce value chain carbon emissions (Scope 
3) by 25% per £ billion revenue; and source 60% of electricity 
from renewable sources. 

In 2020, we reduced our Scope 1 and 2 emissions  
by approximately 24% compared to 2019 (34% since 2016),  
largely because we transformed our use of renewable electricity 
through the purchase of green certificates. This means 52% of 
the electricity we used was sourced renewably, exceeding our 
interim target of achieving 30% by 2020. We also saw a 
reduction in Scope 1 emissions as national lockdowns reduced 
the need for driving from our salesforce. 

We continued installing and improving our use of existing 
renewable energy on site and our energy efficiency programme 
continues to identify further opportunities to reduce energy 
consumption. For example, we installed a new heat exchanger 
at our Mayenne site in France, which transfers heat previously 
lost in chilling water and uses it to provide 70% of hot water 
demand for the site.

In 2019, (our latest available data for all categories)2, absolute 
Scope 3 emissions decreased by 10% vs 2018, and by 19%  
per £ billion revenue. This represents a reduction of 32% per  
£ billion revenue since our 2016 baseline year. This was mainly 
because of a reduction in the carbon intensity of products 
purchased, updated data on the emissions from milk for 
Horlicks and reduced emissions from metered dose inhalers.

Our Ellipta dry powder inhalers (DPI) have a lifecycle carbon 
footprint around 24 times lower than a propellant-based 
inhaler3. In 2020, we certified the carbon footprint of Trelegy 
Ellipta working with the Carbon Trust, and recertified the carbon 
footprints of our other Ellipta products. We support efforts  
to promote low carbon inhalers wherever possible. 

We recognise our suppliers’ efforts to reduce their 
environmental impacts through our annual Supplier 
Environmental Sustainability Awards. See the winners  
on GSK.com.

We also expanded our climate resilience analyses, see  
page 46 for the Task Force on Climate-Related Financial 
Disclosures framework guidelines. In 2020, we introduced new 
targets related to carbon, which are published on GSK.com. 
With our new net zero targets, we have joined the Race to Zero: 
a global UN campaign, which aims to build momentum around 
the shift to a decarbonised economy ahead of the next climate 
summit, COP 26.

   GSK.com: Our new environmental approach, Supplier awards

Carbon emissions4 plus intensity ratios (as per regulations)5
‘000 tonnes CO2e
2018
Scope 1 emissions
Scope 2 emissions
Scope 3 emissions

14,260

16,335

535

522

825

2019

795

228

2020

773

Available in 
2021 report

UK Scope 1 & 2 emissions
Energy used

Scope 1 and 2 emissions/
sales revenue (tonnes 
CO2e/£m)
Scope 1 and 2 emissions/
FTE (tonnes CO2e/FTE)4
Scope 3 emissions/£bn 
revenue (million tonnes 
CO2e/£bn revenue)

Total energy used (GWh)
UK energy used (GWh)

142

2020

29.4

10.6

Available in 
2021 report

195

2019

39.0

13.3

0.6

203

2018

44.2

14.3

0.53

3,884

940

4,079

975

4,187

1,081

1 Our Scope 1 and 2 SBTI-accredited target aims for a 34% by 2025 from  
a 2017 baseline, and our Scope 3 target commits us to reducing absolute 
Scope 3 emissions 16% by 2030 from a 2017 baseline. 
2 2020 figures are expected to be available later in 2021. 
3 For one year's treatment, use of propellant-based inhalers results in a 
carbon footprint of 228kg CO2e compared with 9.6kg CO2e from using 
Ellipta dry powder inhalers.

4 Carbon emissions are calculated according to the Greenhouse Gas Protocol: 
A Corporate Accounting and Reporting Standard (revised edition). GSK uses 
market-based Scope 2 emissions for reporting purposes and reports Scope 
3 emissions across all 15 categories. See our ESG performance summary.
5 GSK asks DNV to provide limited assurance to ISAE 3000 for energy, Scope 
1, 2 and selected Scope 3 carbon emissions, water, waste and wastewater 
data. Methodologies for reporting and measurements are provided in our 
ESG Performance Summary, on the KPI definitions pages.

GSK Annual Report 2020   41

Investor informationFinancial statementsStrategic reportGovernance and remunerationTrust continued

Water 
We aim to reduce our total water use at each high-risk site  
by 30% by 2030 (set against a 2016 baseline). We now have 
seven high-risk water sites following network changes, which 
saw our last high-risk water vaccine sites and the Consumer 
Healthcare Horlicks sites leave the network. As a result, large 
volumes of water used in water stress areas have been removed 
from our operations. The seven remaining high-risk water sites 
are on track to achieve our reduction target. 

Water challenges are not simply about volumetric reduction. 
Good water stewardship means reducing the amount of water 
we use, improving water quality through minimising discharges 
and working with community stakeholders to address local 
water challenges. 

In 2020, 85% of our sites were compliant with our water 
stewardship standard, meeting our 2020 target of 80% ,  
and continue to work towards reaching 100% by 2025.

In 2020, we introduced new targets related to water, which  
are published on GSK.com and having joined the UN CEO  
Water Mandate, in 2020 we also joined the UN Water 
Resilience Coalition.

   GSK.com: Our new environmental approach

Waste 
By the end of 2020, all of our sites had stopped sending 
hazardous and non-hazardous waste to landfill.1 Company-wide 
validation of this 10-year ambition will be completed during  
the first half of 2021. This achievement excludes waste, such  
as asbestos, that must be sent to landfill. 

We also have a commitment to ensure all waste is repurposed 
for beneficial use by 2030. At our site in Parma, Italy, for 
example, we have implemented initiatives to increase the 
amount of solid waste sent to incineration with energy recovery, 
and to concentrate a hazardous waste stream preventing the 
incineration of around 2,900 tonnes of contaminated water. 
These programmes have increased the amount of waste 
repurposed for beneficial use at the site to 59% in 2020  
(up from 18% in 2019) and reduced overall waste by 34%. 

See GSK.com for our new waste reduction and circularity 
targets.

   GSK.com: Our new environmental approach

Responsible sourcing
In 2020, we carried out a risk assessment, which helped us  
to identify the 15 highest-risk materials in our supply chain.  
As a result of this assessment, we are developing responsible 
sourcing plans for each of these high-risk materials. 

We are committed to moving towards deforestation-free sourcing 
for all key commodities purchased directly by GSK, or indirectly 
on our behalf, by 2030. In early 2021 we expanded the scope of 
our deforestation-free sourcing policy to cover soy, cattle-derived 
products and rubber, as well as palm oil and paper packaging. 

We made our first submission to CDP Forests, covering  
the sourcing of palm oil and paper packaging. For our paper 
packaging, the majority (80%) of our carton supply chains  
are Forest Stewardship Council or Programme for the 
Endorsement of Forest Certification (PEFC) certified. 

42   GSK Annual Report 2020

In 2020, we joined the Action on Sustainable Derivatives,  
which  enabled us to trace 74% of palm oil by volume back  
to mill level. 

Around 100 of the materials we use to manufacture our products 
are derived from bio-based sources. Of these, very few are 
animal-derived. Our ambition is to move to non-animal derived 
and/or sustainable alternatives for these materials, but this will 
take time to ensure the efficacy and safety of our products are 
not compromised.

See GSK.com for our new responsible sourcing and 
biodiversity targets.

   GSK.com: Our new environmental approach

Plastic 
We have set a target for our consumer healthcare business  
to eliminate all problematic and unnecessary plastics, reduce 
our plastic footprint by 8,000 tonnes and ensure all of our 
packaging is recyclable where quality and safety permits,  
by 2025. 

Our consumer healthcare business developed a Design  
for Sustainability tool, which will enable us to design new 
products in a sustainable way, minimising plastic use.  
For example, through this tool, we have launched our first 
sustainable plastic-free toothbrush in Germany. 

We have also continued efforts to reduce our single use  
plastic footprint. We have removed 17 million single use  
plastic items – equivalent to 185 tonnes of plastic – since  
our reduction programme began at the end of 2019. 

See GSK.com for our new target relating to pharmaceuticals  
in the environment.

   GSK.com: Our new environmental approach

Pharmaceuticals in the environment 
We are committed to ensuring that active pharmaceutical 
ingredients (APIs) do not adversely affect people or the 
environment. We are a key partner in a new project with  
the Innovative Medicines Initiative (IMI), focused on the 
Prioritisation and Risk Evaluation of Medicines in the 
EnviRonment (PREMIER). This multi-stakeholder project  
will make environmental data on APIs more accessible  
to stakeholders.

We are committed to ensuring that any API emissions  
from manufacturing, including those that might contribute  
to anti-microbial resistance (AMR), are kept below levels  
that negatively impact human health or the environment.  
We carry out environmental testing on all our pharmaceuticals 
and use this data in risk assessments to evaluate potential for 
harm. We use this data to set safe discharge targets for our 
manufacturing supply chain. For more on reducing AMR risk, 
see page 35. 

See GSK.com for our new target relating to pharmaceuticals  
in the environment.

   GSK.com: Our new environmental approach

1 See KPI definitions in our ESG Performance Summary for exceptions.

Risk management

GSK has a well-embedded risk management framework, which is reviewed 
continually. Board committees provide oversight of the framework, assisted 
by the Risk Oversight and Compliance Council. 

Our risk management framework enables GSK’s Board to 
identify, evaluate and manage principal risks in line with our 
long-term priorities. It sets out an effective hierarchy of risk 
management and compliance boards within each of our 
businesses which promotes the ‘tone from the top’, establishes 
our risk culture and oversees the effective cascade and 
escalation of information about internal controls. Each principal 
risk is overseen by a CET risk owner to ensure proportionate 
controls are in place, with clear plans assigned to address  
any gaps. Businesses and risk owners provide reporting  
of risk and mitigation to the Risk Oversight and Compliance 
Council and Board committees.

GSK considers both current and emerging risks as part of  
its risk management framework, with emerging risks defined  
as those on the three-year horizon. We may not yet have 
adequate information about the impact or likelihood of such 
emerging risks, thus may undertake further investigation  
before including them in our list of principal risks. Emerging  
risk assessments are performed as part of the remit of our  
risk management and compliance boards at all levels of  
the organisation. 

Our CET conducts a formal annual risk review to consider 
current and emerging risks and whether they are significant  
and should be included in our principal risks list. This review  
is supported by extensive analysis of external trends and 
insights, senior level interviews and recommendations from  
risk management and compliance boards. 

The risk management framework complements our values, 
expectations and Speak Up processes in ensuring that the  
risks associated with our business activities are actively and 
effectively identified and mitigated. It also provides reasonable 
assurance against material misstatement or loss. We conduct 
an annual confirmation exercise across our businesses to 
validate that key risks are well managed or actions are in  
place to address gaps, which reinforces the accountability  
of our leaders. 

In 2020, Board oversight was extended beyond the Audit & Risk 
Committee to include more involvement from the Corporate 
Responsibility Committee and Science Committee. These 
committees considered GSK’s risks and the strategies used  
to address them. In doing so they drew on annual business  
unit risk and assurance update reports, strategy papers for  
our most significant risks, and the CET’s annual risk review. 

   Viability statement, see page 48

   ARC Report, see page 97

   Principal risks and uncertainties, see page 261

  Internal Control Framework, see page 99

During the year, we further developed our risk management 
framework, moving from annual to quarterly upwards reporting 
of our principal risks, emerging risks and external insights.  
This has enabled the Risk Oversight and Compliance Council 
to oversee risk in a more dynamic way. We also made reporting 
more data driven, with key risk indicators enabling more agile 
risk management strategies. In addition, risks and mitigations 
relating to COVID-19 were incorporated within our most 
significant risks, to further complement the pandemic risks 
identified and managed by the CET.

In 2020 three new risks were escalated to standalone  
principal risks – Environmental sustainability, Non-promotional 
engagement and Transformation. Third-party oversight ceased 
to be a principal risk as its implementation had matured and the 
residual risk is more effectively managed within the business or 
the relevant principal risk. The CET agreed to maintain the 
current principal risks for 2021.

We list the current principal risks on the following pages –  
they are not in order of significance. For full risk definitions  
and mitigating activities please see pages 261 to 275.

Risks associated with the proposed separation  
of GSK’s Consumer Healthcare business 
Separation of our Consumer Healthcare business is dependent 
on a number of factors that are outside GSK’s control, including 
any required shareholder and regulatory approvals, favourable 
conditions in public equity markets and public or private  
debt markets and changes in applicable law and regulation. 
Therefore, there can be no certainty that separation will  
be completed as proposed (or at all). 

In addition, if separation is completed, there can be no 
assurance that either GSK or Consumer Healthcare will  
realise the expected benefits of separation or that separation 
will not adversely affect GSK or Consumer Healthcare or the 
value or liquidity of their respective shares.

Risks associated with COVID-19
The potential impact of the COVID-19 pandemic on GSK's 
trading performance and all our principal risks has been 
assessed with mitigation plans put in place. Up to the date  
of this report, the pandemic has, as anticipated, impacted  
the Group performance during the year primarily in demand  
for Vaccines as a result of ongoing containment measures 
impacting customers' ability and willingness to access 
vaccination services across all regions. We anticipate  
that governments' prioritisation of COVID-19 vaccination 
programmes will continue to impact our Vaccines business.  
We continue to monitor the situation closely, as this continues to 
be a dynamic and uncertain situation, with the ultimate severity, 
duration and impact unknown at this point including potential 
impacts on trading results, clinical trials, supply continuity and 
our employees. The situation could change at any time and there 
can be no assurance that the COVID-19 pandemic will not have 
a material adverse impact on the future results of the Group.

GSK Annual Report 2020   43

Investor informationFinancial statementsStrategic reportGovernance and remunerationRisk management continued

Risk

Assessment and mitigation activities

Patient safety

Product quality

Financial controls  
and reporting

Anti-bribery and 
corruption (ABAC)

Commercial  
practices  
and pricing

Non-promotional 
engagement

44   GSK Annual Report 2020

The macro risk level is unchanged and remains challenging as politicisation of drug and vaccine 
safety and efficacy in the context of COVID-19 could provoke distrust and alter public reporting. 
Restrictive privacy regulations, that impact how we manage safety data, create further 
complications.

GSK’s exposure is also unchanged. While operational risk has stabilised through embedding  
of pharmacovigilance organisational efficiencies, this is offset by challenges accompanying 
fast-paced development of medicines and vaccines for COVID-19. To mitigate these and other 
risks, we apply our well-established safety governance and risk management framework to 
ensure we are safeguarding patients throughout the lifecycle of all GSK products.

The macro risk remains the same despite concerns of potential drug shortages associated  
with COVID-19, the ongoing evaluation of products for the presence of nitrosamines and  
the increased focus on data integrity requirements.

GSK's exposure remains unchanged with quality oversight processes in place to monitor  
and maintain a strong compliance profile throughout the pandemic. Governance and control 
strategies have been developed and deployed for the timely completion of our nitrosamine 
assessments. We have continued to invest in technology and digital platforms to further 
strengthen our controls around good data management practices.

The macro risk level has increased, with the external environment remaining challenging due  
to political uncertainty and increasing societal expectations of the role of the auditor. There are 
increased fraud attempts and challenging financial markets, informed mainly by the COVID-19 
pandemic and evolving political responses.

GSK’s risk exposure has remained stable due to the resilience and focus of personnel.  
We continue to implement transformational programmes, leverage technology, centralise 
processes, strengthen controls and maintain effective tax and treasury strategies.

The macro risk level for bribery and corruption increased as we continued to see legal 
frameworks similar to those in the UK and US develop elsewhere; more rigorous standards 
aided by improved technology; increased enforcement with focus on third-party intermediaries;  
and the impact of COVID-19 on businesses. 

GSK’s ABAC risk exposure has maintained as we continue to improve our ABAC programme  
to ensure appropriate controls, training, capability building, awareness raising, strong monitoring 
and use of data analytics. We continue to understand and assess our risk exposure to money 
laundering and wider corruption to mitigate any existing risk.

COVID-19 has increased the macro-level risk on the industry go-to-market model, boosting  
the importance of different channel activities (e.g. internet based) for consumers, promoting, 
connecting and commercialising. There is also an increased risk of downward price pressure 
due to international reference pricing, aggressive healthcare budget controls and tighter 
reimbursement.

GSK’s risk exposure level remains stable due to our mature and robust control environment. We 
continue to evolve our commercial practices. We have invested in new technologies that support 
virtual customer engagement. We maintain proportionate controls, training and monitoring for 
employees that engage with healthcare organisations and professionals. In Consumer Healthcare, 
improvements in our digital sales and marketing control framework are mitigating emerging risks.

The macro environment for non-promotional activities and scientific engagement with HCPs  
and patients is stable. This is despite being impacted by the complexity and dynamic nature  
of disease areas and treatments, the increasing diversity of engagement platforms, and  
a significant increase in virtual engagements since the pandemic. 

GSK’s exposure has not increased. We further modernised and adapted our practices and 
applied our internal principles and policies, designed to mitigate risk, to this rapidly evolving 
environment. We evolved employee training so that our people understand the risk associated 
with non-promotional activities and conduct them in compliance with GSK’s values and policies, 
local laws and regulations.

Risk management continued

Risk

Privacy

Research  
practices

Environment,  
health and safety  
(EHS) 

Environmental 
sustainability

Information  
security

Supply continuity

Transformation

Assessment and mitigation activities

The macro risk continues to increase, with priority GSK markets such as the US, China and 
India instituting new – or enforcing existing – privacy laws, and court rulings invalidating privacy 
mechanisms that international companies had relied on, including the EU-US Privacy Shield. 
COVID-19 has further highlighted the fragmented nature of the regulatory environment. 

GSK’s exposure remains unchanged, due to our continued efforts to embed our privacy 
framework in our markets, the evolution of risk mitigation in the business, and the advancing  
of our privacy strategy from a centrally-driven, mitigation approach to one where the business 
proactively embeds privacy by design standards.

The macro risk level has increased due to COVID-19. The pandemic has created continuity 
challenges for R&D, particularly human subject research, where disruption to global clinical trial 
programmes has introduced additional risks.

GSK’s exposure remains unchanged. We are offsetting external impacts of the pandemic by risk 
mitigation actions to embed and monitor additional business continuity measures and controls. 
Ongoing and planned work to further enhance and monitor our culture of quality is continuing.

The macro risk level has increased. Although regulators and stakeholders’ expectations are 
broadly the same, new regulations to control the spread of COVID-19 in the workplace have 
added significant complexity to how we comply with existing EHS regulations.

GSK’s risk exposure has increased, due both to our adjustment of work practices to enable 
COVID-19 control measures and because of our transition to a period of significant 
organisational change. Both factors require us to refocus on applying EHS fundamentals.

The macro risk level increased as investors, regulators and other stakeholders increasingly 
expect companies to understand and reduce the environmental impacts across their value chain 
and mitigate the impacts climate change could have on their operations and supply chains.

GSK’s risk exposure is unchanged. We set ambitious new environmental sustainability targets  
in 2020 and have implemented detailed water resilience assessments, increased our Task Force 
on Climate-related Financial Disclosures (TCFD) analysis and continued to monitor trends in 
physical, reputational and regulatory risks from climate change impacts.

The macro risk level continues to rise, as large multinationals increase their digital footprints  
and threats from hackers become ever more sophisticated. During the year COVID-19 also 
added to a measurable increase in threats targeting the healthcare industry.

GSK’s risk exposure has increased. GSK’s cybersecurity programme continues a rapid 
improvement of controls to increase cyber threat intelligence capabilities and protect critical 
information and systems including operational technology and networks. While GSK  
continues to strengthen cybersecurity and information protection capabilities, the targeting  
of pharmaceutical and vaccine intellectual property leveraging cybersecurity, as well as third  
party service availability as a means of disruption, has intensified. 

The macro risk level remains high due to the ongoing impact of the COVID-19 pandemic  
on product supply. The potential for increasing protectionism between countries and Brexit 
uncertainties also continues.

GSK’s risk exposure has increased. There is an elevated risk of supply issues of bioscience 
materials such as glass vials and filters. This is an industry-wide concern arising from the rapid 
ramp up of COVID-19 vaccines and therapeutics driving increased demand for components.

The macro risk level is increasing due to COVID-19 having introduced uncertainty into the 
external global environment and necessitating temporary measures in certain countries to 
protect employment.

GSK’s risk exposure level remains unchanged. Our transformation and separation projects  
have progressed as planned throughout 2020, with workforce engagement being a priority.

GSK Annual Report 2020   45

Investor informationFinancial statementsStrategic reportGovernance and remunerationRisk management continued

Climate-related financial disclosure

Here we provide an update to GSK’s voluntary disclosure  
in accordance with the recommendations of the Taskforce  
for Climate-related Financial Disclosure (TCFD), an initiative  
of the Financial Stability Board, which promotes the disclosure  
of climate change risk.

In November 2020 we committed to ambitious new 
environmental sustainability goals for both climate and nature. 
We aim to have a net zero climate impact and a net positive 
impact on nature by 2030. These goals build on our long-term 
ambition, since 2010, to reduce our impact on the environment 
(see page 41).

Governance
The Board has overall accountability for the management  
of GSK’s principal risks, which includes Environmental 
sustainability, with support from the CET. The Board’s 
Corporate Responsibility Committee (CRC) oversees GSK’s 
Environmental sustainability principal risk, and progress against 
our environmental targets. The CRC is supported in its work  
by members of the CET including the CEO, President of  
Global Affairs and President Pharmaceuticals Supply Chain 
who attend the Committee’s meetings. 

During the year, the CRC reviewed and approved 
recommendations for the company’s new sustainability goals. 
The CRC reviewed the contribution of both the biopharma  
and consumer part of the business to these goals. The CRC 
discussed the impact of climate change and nature loss on 
human health, recognising that these new goals are consistent 
with the company purpose and strategy. 

Regis Simard, President, Pharmaceuticals Supply Chain  
and member of the CET has management responsibility for 
environmental sustainability. He is responsible for governance 
and risk oversight and ensures there is an effective framework  
in place and in use to manage the risks across each of our 
businesses as well as delivering on the commitments made. 

Strategy
Trust is one of our three long-term priorities and reducing our 
environmental impact is an important part of the Trust priority.

To gain a better understanding of how climate change might 
impact our business, we built on the data reported in 2019 by 
undertaking further scenario analyses to consider the long-term 
risks from climate change for four additional products from 
across our Vaccines, Pharmaceuticals and Consumer 
Healthcare businesses. This means, taken in combination  
with the work completed in 2019, we have developed climate 
scenario analyses for supply chains that cover approximately 
40% of our revenue stream. 

1 Scenarios are based on IPPC Representative Concentration Pathways 2.6, 
4.5 and 8.5, the IEA World Energy Outlook 2018 New Policy Scenario, 
Current Policy Scenario and Sustainable Development Scenario; and data 
sets from WWF and WRI for water stress and flood risk modelling

46   GSK Annual Report 2020

Risks from extreme weather events – flooding, wildfires,  
storms that may impact our supply chains and manufacturing 
operations on a short-term basis (one to three years) are 
reviewed annually and addressed in our Business Continuity 
Plans. The scenario analyses continue to inform our focus  
to consider and address potential longer-term impacts  
(over seven years) from climate change. 

The two scenarios considered were:

 – business-as-usual: we assumed little to no mitigation  

leading to 3-5°C of warming by 2100;

 – low-carbon: we assumed that the global temperature 
increase by 2100 is limited to well below 2°C by rapid 
changes in legislation and technology.

The scenarios were based on internationally recognised data 
sets1 and consider the potential physical risks of a changing 
climate such as flooding and water stress, as well as the risks 
associated with a transition to a low-carbon economy such as 
international climate policy and the impacts of carbon pricing. 
The analysis evaluated the implications for GSK’s manufacturing 
facilities, suppliers, and raw materials providers as well as  
the impacts of patient and consumer use for each product.  
The assessment did not consider any actions that GSK might 
take to mitigate or adapt to the findings.

The analysis of both physical and transition risks showed that  
in both scenarios there is likely to be some financial risks which 
would need to be managed, but none that would materially impact 
our business model. The key impacts for both scenarios were:

 – Flood-related disruptions at our own manufacturing sites  

and in our supply chain;

 – Water stress leading to increased expenditure and disruption 
at both our own manufacturing sites and in our supply chain;

 – Higher temperatures affecting the quality and availability  

of some raw materials; and

 – Increased costs of fossil fuels and the impact of carbon 

pricing on energy emissions.

These findings build on our initial assessment and we are  
using them to develop an approach to performing climate  
risk scenario analysis as well as action plans to help mitigate 
these longer-term risks and embed sustainability into strategy.

To support more environmentally sustainable decisions,  
internal carbon pricing for capital investments is being piloted 
using a shadow price of $100 per tonne reflecting current best 
practice to evaluate impact and the governance required with  
a view to implementation across the Group in 2021 with an aim 
to ensure that the organisation’s assets become more carbon 
efficient over time.

We have established a transformation office that will review, 
assess and monitor progress towards our new goals and 
commitments including key performance indicators such  
as scope 1, 2 and 3 carbon emissions, the percentage of 
renewable electricity across our operations and the proportion 
of our sales force vehicles that are electric vehicles.

More detail on the progress we are making towards achieving 
our targets can be found in the Environment section on page 41, 
and in our public response to the CDP Climate and Water 
questionnaires.

Next steps
We are committed to continuing to embed climate risk 
assessments and mitigation activities into our business.  
In 2021, we plan to review and aggregate our analysis  
to identify any hotspots and opportunities to continue  
reducing our value chain carbon emissions. We will bring  
further transparency of the impact scenarios and financial 
assessments in future Annual Reports.

Risk management continued

Risk management
Environmental sustainability, which includes climate change 
risks, became a standalone principal risk to the business for 
2020. A specific and dedicated environmental sustainability 
enterprise risk plan has been put in place (for more details  
see Risk management on page 43). The risk plan covers 
expectations that GSK is addressing its impact on the 
environment, and that the environment has increasing impacts  
on operational resilience such as access to energy, water  
and the natural resources used in products, along with any 
anticipated cost increases from regulatory changes or 
environmental taxes.

An internal control framework has been established for 
environmental sustainability, including the appointment of 
dedicated senior leaders for environmental sustainability to 
ensure that governance processes are in place and effective. 

Our performance in reducing carbon emissions, energy,  
water and waste will continue to be delivered and managed  
by our mature programmes and will be enhanced by including 
eco-design considerations into products and packaging.

Metrics and targets
Our new target is to have a net zero impact on climate by 2030, 
and a net positive impact on nature by 2030. We aim to deliver 
these goals by taking action on priority impact areas and 
working with key external partners including our suppliers  
and customers. The full set of targets that contribute to these 
goals are available on GSK.com.

We have been accredited by the Science Based Targets 
Initiative for a set of Scope 1, 2 and 3 targets in line with the 
decarbonisation required to keep global temperature increases 
to 1.5°C. We have joined the ‘race to zero’ to demonstrate  
our commitment to the transition to a low carbon economy 
ahead of COP26 to be held in the UK in 2021. We have joined 
RE100, which aligns with our commitment to source 100%  
of the electricity we use from renewable resources by 2025.  
We have joined EV100, which aligns with our commitment  
to decarbonise our fleet of sales vehicles. 

We are also committed to moving towards deforestation-free 
sourcing for all key commodities and are working with partners 
such as the Roundtable for Sustainable Palm Oil and the 
Rainforest Alliance.

GSK Annual Report 2020   47

Investor informationFinancial statementsStrategic reportGovernance and remunerationRisk management continued

Viability statement

In accordance with provision 31 of the 2018 revision of the 
Code, GSK has assessed the prospects of the Company  
over a longer period than the 12 months required by the  
‘Going Concern’ provision. The Directors confirm that they  
have a reasonable expectation that GSK will continue to operate 
and meet its liabilities, as they fall due, over the next three years. 
The Directors’ assessment has been made with reference  
to GSK’s current position and prospects, our strategy,  
the Board’s risk appetite and GSK’s principal risks and  
how these are managed, as detailed on pages 43 to 45  
in the Strategic report. 

The Board reviews our internal controls and risk management 
policies and approves our governance structure and code  
of conduct. It also appraises and approves major financing, 
investment and licensing decisions, and evaluates and monitors 
the performance and prospects of GSK as a whole. The focus 
is largely on improving our long-term financial performance 
through delivery of our company and three business strategies 
and aligned Innovation, Performance and Trust priorities.

The Board reviews GSK’s strategy and makes significant capital 
investment decisions over a long-term time horizon, based on  
a multi-year assessment of return on capital, the performance  
of the company and three business units, and the market 
opportunity in the pharmaceutical, vaccines and consumer 
sectors. This approach is aligned to GSK’s model of achieving 
balanced growth by investing in high quality, innovative products 
for patients, consumers and healthcare providers. However, 
since many internal and external parameters become 
increasingly unpredictable over longer time horizons, GSK 
focuses its detailed, bottom-up Plan on a three-year cycle. 

The Plan is reviewed at least annually by the Directors, who 
approve business forecasts showing expected financial impact. 
The Directors believe that a three-year assessment period  
for the Viability statement is most appropriate as it aligns with 
the company’s well established business planning processes  
that balance the long-term nature of investments in the 
pharmaceutical, vaccines and consumer sectors with an 
assessment of the period over which analysis of near-term 
business performance is realistically visible. 

The Plan has been stress tested in a series of robust operational 
and principal risk downside scenarios as part of the Board’s 
review on risk. These include potential risks associated with the 
ongoing coronavirus pandemic, which have been considered 
within both the Plan and stress test downside scenarios. The 
Plan assumes healthcare systems and consumer trends will 
approach normality in the second half of 2021. For our vaccines 
business, the Plan assumes further disruption during the first 
half of 2021, given governments’ prioritisation of coronavirus 
vaccination programmes and the resurgence in late 2020 of  
the pandemic. This is expected to impact adult and adolescent 
immunisations, including Shingrix, notably in the US. A strong 
recovery and contribution to growth from Shingrix is assumed  
in the second half of 2021. This has been stress tested with 
potential risks, principally from delays in business recovery.

48   GSK Annual Report 2020

The downside scenarios consider GSK’s cash flows, 
sustainability of dividends, funding strategy, insurance provision 
and recovery as well as other key financial ratios over the period. 
These metrics have been subject to sensitivity analysis, which 
involves flexing a number of the main assumptions underlying 
the forecasts both individually and in combination, along with 
mitigating actions that could realistically be taken to avoid or 
reduce the impact or occurrence of the underlying risk. 

The following hypothetical downside scenarios have been 
evaluated: 

Scenario 1: Business performance risks. These include key 
performance risks, including lower sales from new products; 
greater adverse impact from generic competition and other 
competitive launches to other GSK products; as well as 
possible supply and manufacturing challenges. 

Scenario 2: External and macroeconomic risks. This scenario 
reflects incremental risks to the business driven by outside 
factors, such as more intense competition, increased pricing 
pressure in both the US and Europe as well as the potential 
impact of material negative changes in the macro-economic  
and healthcare environment. 

Scenario 3: Principal risks. This scenario includes a severe 
assessment of the potential loss impact from the principal risks 
related to patient safety, product quality, supply chain continuity 
and environmental sustainability as well as anti-bribery and 
corruption and any consequent regulatory actions or fines, all  
of which could fundamentally threaten our operations. This 
would include any potential severe impact of coronavirus if this 
were to materialise from supply chain disruptions. These risks 
are managed through mitigating activities described on pages 
261 to 275. 

Scenario 4: Put option exercise. This scenario evaluates the 
additional funding requirements assuming the earliest potential 
exercise of the outstanding put option held by our partner in  
the HIV business. 

The future separation of the Consumer Healthcare Joint Venture 
with Pfizer, if approved by the Board, is likely to occur within  
the period covered by the viability assessment. We have 
considered this scenario and have concluded that there is no 
material impact to viability for the Group or resultant separate 
companies over the three-year period of this assessment. 

The three-year review also makes certain assumptions about 
the normal level of capital recycling likely to occur and considers 
whether additional financing facilities will be required and the 
respective level of funding flexibility and headroom. 

The results of this stress testing show that certain combinations 
of these hypothetical scenarios could increase funding 
demands on GSK and require mitigating changes to the 
Group’s funding strategy. However, in light of the liquidity 
available to the Group and based on this analysis, the Directors 
have a reasonable expectation that, even under these most 
severe stress tests, the company will be able to continue in 
operation and meet its liabilities as they fall due over the 
three-year period of assessment.

Risk management continued

Impact of Brexit

The UK left the EU on 31 January 2020 and the Brexit transition 
period ended on 31 December 2020 with a Trade and 
Cooperation Agreement (TCA) in place between the UK and 
EU. Our overriding priority in preparing for the UK’s exit from  
the EU has been to maintain continuity of supply of our 
medicines, vaccines and consumer healthcare products to 
people in the UK and EU. Our post-Brexit operating model  
has been implemented, and we continue to work closely with 
Governments in both the UK and EU, as well as our third 
parties, on the effective implementation of the TCA and to 
ensure that the life sciences sector continues to thrive and 
deliver innovation for patients in both the UK and EU. 

GSK welcomes the Medicinal Products Annex in the TCA  
and in particular the inclusion of mutual recognition on Good 
Manufacturing Practice (GMP) inspections. However, due to  
the lack of agreed mutual recognition on batch testing, as part 
of our new model, we conduct retesting and certification of our 
medicines and consumer products in Europe, where required, 
and are preparing to meet the phased-in requirements on  

Non-financial information statement

retesting and certification in the UK. We have completed 
relevant marketing authorisation transfers, updated packaging 
and secured additional warehousing for our products. We 
continue to support our employees in obtaining settled status  
or equivalent in both the UK and Europe. We are complying  
with new tax and customs requirements introduced at the new 
borders and under the trade terms in place between the UK,  
EU and Northern Ireland. 

Our expenditure to date on Brexit preparations has been  
in line with projections and is mainly attributed to setting up 
retesting of our medicines and consumer products in the EU. 
We continue to anticipate subsequent and ongoing costs 
arising from Brexit could be up to approximately £50 million  
per year. Ongoing costs are due to the impact of customs 
duties, increased logistics costs to traverse the new borders 
and the cost of duplicate testing and release of our products. 
As we continue to understand the technical implications of  
the TCA, its implementation and corresponding guidance,  
the assumptions underlying these forecasts could change,  
with consequent adjustments up or down.

The following aligns to the non-financial reporting requirements contained in sections 414CA and 414CB  
of the Companies Act 2006.

Description of the business model

Human rights

Policy, due diligence and outcomes

How we create value  

Social matters

Global health 
Health security 
Affordability and availability 

Employees

Employee engagement 
Diversity 
Wellbeing and development 
Gender pay gap 
Living our values and expectations 
Board diversity 

01

34
34
35

36
36
38
38
39
37

Human rights 
Data and engagement 
Third parties 

Anti-corruption and bribery

40
40
40

Summary of our principal risks 
Principal risks and uncertainties 
Viability statement 
Audit & Risk Committee report 

44
261
48
97

Living our values and expectations 
39
Reporting and investigating concerns  39
39
Anti-bribery and corruption 

Non-financial key performance 
indicators

Key performance indicators 

11

Environmental matters

Carbon, water and waste 

Our policies

41

All of our public policies, codes and 
standards are available on GSK.com

GSK Annual Report 2020   49

Investor informationFinancial statementsStrategic reportGovernance and remunerationGroup 
financial 
review

In this section

Reporting framework 
Our approach to tax 
Financial performance 
Adjusting items 
Cash generation and conversion 
Financial position and resources 
Treasury policies 
Critical accounting policies 

51
54
55
64
68
69
74
75

 
 
Group financial review

Reporting framework

Total and Adjusted results
The Group financial review discusses the operating and 
financial performance of the Group, its cash flows and financial 
position and our resources. The results for each year are 
compared primarily with the results of the preceding year.

Total results
Total reported results represent the Group’s overall 
performance.

GSK also uses a number of adjusted, non-IFRS, measures to 
report the performance of its business. Adjusted results and 
other non-IFRS measures may be considered in addition to,  
but not as a substitute for or superior to, information presented 
in accordance with IFRS. Adjusted results are defined below 
and other non-IFRS measures are defined on page 53.

GSK believes that Adjusted results, when considered together 
with Total results, provide investors, analysts and other 
stakeholders with helpful complementary information to 
understand better the financial performance and position  
of the Group from period to period, and allow the Group’s 
performance to be more easily compared against the majority  
of its peer companies. These measures are also used by 
management for planning and reporting purposes. They may  
not be directly comparable with similarly described measures 
used by other companies.

GSK encourages investors and analysts not to rely on any 
single financial measure but to review GSK’s Annual Reports, 
including the financial statements and notes, in their entirety.

Adjusted results
Adjusted results exclude the following items from Total results, 
together with the tax effects of all of these items:

 –   amortisation of intangible assets (excluding computer software 

and capitalised development costs) 

 –  impairment of intangible assets (excluding computer 

software) and goodwill

 –  Major restructuring costs, which include impairments of 
tangible assets and computer software, (under specific  
Board-approved programmes that are structural, of a 
significant scale and where the costs of individual or related 
projects exceed £25 million) including integration costs 
following material acquisitions

 –  transaction-related accounting or other adjustments related  

to significant acquisitions

 –  proceeds and costs of disposals of associates, products  
and businesses; significant legal charges (net of insurance 
recoveries) and expenses on the settlement of litigation and 
government investigations; other operating income other  
than royalty income, and other items

 – separation costs to prepare for the separation of GSK into 

two companies

 – the impact of the enactment of the US Tax Cuts and Jobs  

Act in 2017.

Costs for all other ordinary course smaller scale restructuring 
and legal charges and expenses are retained within both Total 
and Adjusted results.

As Adjusted results include the benefits of Major restructuring 
programmes but exclude significant costs (such as significant 
legal, major restructuring and transaction items), they should  
not be regarded as a complete picture of the Group’s financial 
performance, which is presented in its Total results. The 
exclusion of other Adjusting items may result in Adjusted 
earnings being materially higher or lower than Total earnings.  
In particular, when significant impairments, restructuring 
charges and legal costs are excluded, Adjusted earnings  
will be higher than Total earnings.

GSK is undertaking a number of Major restructuring 
programmes in response to significant changes in the Group’s 
trading environment or overall strategy, or following material 
acquisitions. Costs, both cash and non-cash, of these 
programmes are provided for as individual elements  
are approved and meet the accounting recognition criteria.  
As a result, charges may be incurred over a number of years 
following the initiation of a Major restructuring programme.

The Group has also initiated a two-year Separation Preparation 
programme to prepare GSK for separation into two new  
leading companies in biopharma and consumer healthcare.

From time to time, the Group divests non-core investments, 
products and businesses and records the profit or loss on 
disposal as an Adjusting item. The most notable divestment  
in the year was the disposal of Horlicks and other Consumer 
Healthcare brands. 

Significant legal charges and expenses are those arising from 
the settlement of litigation or government investigations that  
are not in the normal course and are materially larger than more 
regularly occurring individual matters. They also include certain 
major legacy matters.

Reconciliations between Total and Adjusted results, providing 
further information on the key Adjusting items for 2019 and 
2020 are set out on page 64 and for the five years to 2020 are  
set out on pages 252 to 254.

GSK provides earnings guidance to the investor community on  
the basis of Adjusted results. This is in line with peer companies  
and expectations of the investor community, supporting easier 
comparison of the Group’s performance with its peers. GSK is 
not able to give guidance for Total results as it cannot reliably 
forecast certain material elements of the Total results, 
particularly the future fair value movements on contingent 
consideration and put options that can and have given rise to 
significant adjustments driven by external factors such as 
currency and other movements in capital markets.

GSK Annual Report 2020   51

Investor informationFinancial statementsStrategic reportGovernance and remunerationReporting framework continued

Historical record of Adjusting items

The reconciliations between Total and Adjusted operating profit over the last five years can be summarised as follows:

Total operating profit

Intangible asset amortisation
Intangible asset impairment
Major restructuring
Transaction-related items
Divestments, significant legal and other items
Separation costs
US tax reform

Adjusted operating profit

2020  
£m
7,783

2019  
£m
6,961

775
263
1,532
1,308
(2,823)
68
–

777
83
1,105
345
(299)
–
–

2018  
£m
5,483

580
116
809
1,977
(220)
–
–

2017  
£m
4,087

591
688
1,056
1,599
(119)
–
666

2016
£m
2,598

588
20
970
3,919
(424)
–
–

8,906

8,972

8,745

8,568

7,671

The analysis of the impact of transaction-related items on operating profit for each of the last five years is as follows:

Novartis Consumer Healthcare Joint Venture put option
Contingent consideration on former Shionogi-ViiV Healthcare JV (including Shionogi preferential dividends)
ViiV Healthcare put options and Pfizer preferential dividends

Contingent consideration on former Novartis Vaccines business

Release of fair value uplift on acquired Pfizer inventory
Other adjustments

Transaction-related items

2020  
£m

–
1,114
(52)

172

91
(17)

2019  
£m

–
31
(234)

76

366
106

2018  
£m

658
1,188
(58)

58

–
131

2017  
£m

986
556
(126)

101

–
82

2016
£m

1,133
2,162
577

69

–
(22)

1,308

345

1,977

1,599

3,919

Full reconciliations between Total and Adjusted results for 2016–2020 are set out on pages 252 to 254. Further explanations on 
the Adjusting items for 2020 are reported on page 64.

Non-controlling interests in ViiV Healthcare
Trading profit allocations
Because ViiV Healthcare is a subsidiary of the Group, 100%  
of its operating results (turnover, operating profit, profit after tax) 
are included within the Group income statement and then a 
portion of the earnings is allocated to the non-controlling 
interests owned by the other shareholders, in line with their 
respective equity shareholdings (Pfizer 11.7% and Shionogi 
10%). Each of the shareholders, including GSK, is also entitled 
to preferential dividends determined by the performance of 
certain products that each shareholder contributed. As the 
relative performance of these products changes over time,  
the proportion of the overall earnings of ViiV Healthcare 
allocated to each shareholder will change. In particular, the 
increasing proportion of sales of dolutegravir-containing 
products has a favourable impact on the proportion of the 
preferential dividends that is allocated to GSK. Adjusting items 
are allocated to shareholders based on their equity interests. 
GSK was entitled to approximately 86% of the Total earnings 
and 83% of the Adjusted earnings of ViiV Healthcare for 2020. 
Remeasurements of the liabilities for the preferential dividends 
allocated to Pfizer and Shionogi are included within other 
operating income/(expense).

Acquisition-related arrangements
As consideration for the acquisition of Shionogi’s interest in  
the former Shionogi-ViiV Healthcare joint venture in 2012, 
Shionogi received the 10% equity stake in ViiV Healthcare. 

ViiV Healthcare also agreed to pay additional future cash 
consideration to Shionogi, contingent on the future sales 
performance of the products being developed by that joint 
venture, principally dolutegravir. Under IFRS 3 ‘Business 
combinations’, GSK was required to provide for the estimated 
fair value of this contingent consideration at the time of 
acquisition and is required to update the liability to the latest 
estimate of fair value at each subsequent period end. The 
liability for the contingent consideration recognised in the 
balance sheet at the date of acquisition was £659 million. 
Subsequent remeasurements are reflected within other 
operating income/expense and within Adjusting items in  
the income statement in each period, and at 31 December 
2020, the liability, which is discounted at 8.5%, stood at  
£5,359 million, on a post-tax basis.

Cash payments to settle the contingent consideration are  
made to Shionogi by ViiV Healthcare each quarter, based on 
the actual sales performance of the relevant products in the 
previous quarter. These payments reduce the balance sheet 
liability and hence are not recorded in the income statement. 
The cash payments made to Shionogi by ViiV Healthcare in 
2020 were £858 million.

Because the liability is required to be recorded at the fair value 
of estimated future payments, there is a significant timing 
difference between the charges that are recorded in the Total 
income statement to reflect movements in the fair value of the 
liability and the actual cash payments made to settle the liability.

52   GSK Annual Report 2020

Group financial review continuedReporting framework continued

The cash payments are reflected in the cash flow statement 
partly in operating cash flows and partly within investing 
activities. The tax relief on these payments is reflected in the 
Group’s Adjusting items as part of the tax charge. The part  
of each payment relating to the original estimate of the fair  
value of the contingent consideration on the acquisition of the 
Shionogi-ViiV Healthcare joint venture in 2012 of £659 million  
is reported within investing activities in the cash flow statement 
and the part of each payment relating to the increase in the 
liability since the acquisition is reported within operating cash 
flows.

Movements in contingent consideration payable to Shionogi 
were as follows:

Contingent consideration at beginning of the year

Remeasurement through income statement

Cash payments: operating cash flows

Cash payments: investing activities

Contingent consideration at end of the year

2020 
£m
5,103

1,114

(751)

(107)

5,359

2019 
£m
5,937

31

(767)

(98)

5,103

Of the contingent consideration payable (on a post-tax basis)  
to Shionogi at 31 December 2020, £745 million (31 December  
2019 – £730 million) is expected to be paid within one year.

Exit rights
Pfizer may request an IPO of ViiV Healthcare at any time and if  
either GSK does not consent to such IPO or an offering is not 
completed within nine months, Pfizer could require GSK to 
acquire its shareholding. Under the original agreements, GSK 
had the unconditional right, so long as it made no subsequent 
distribution to its shareholders, to withhold its consent to the 
exercise of the Pfizer put option and, as a result, in accordance 
with IFRS, GSK did not recognise a liability for the put option  
on its balance sheet. However, during Q1 2016, GSK notified 
Pfizer that it had irrevocably given up this right and accordingly 
recognised the liability for the put option on the Group’s balance 
sheet during Q1 2016 at an initial value of £1,070 million. 
Consistent with this revised treatment, at the end of Q1 2016 
GSK also recognised liabilities for the future preferential 
dividends anticipated to become payable to Pfizer and Shionogi 
on the Group’s balance sheet.

The closing balances of the liabilities related to Pfizer’s 
shareholding are as follows:

Pfizer put option

Pfizer preferential dividend

2020 
£m
960

1

2019 
£m
1,011

4

Under the original agreements, Shionogi could also have 
requested GSK to acquire its shareholding in ViiV Healthcare  
in six-month windows commencing in 2017, 2020 and 2022. 
GSK had the unconditional right, so long as it made no 
subsequent distribution to its shareholders, to withhold its 
consent to the exercise of the Shionogi put option and, as a 
result, GSK did not recognise a liability for the put option on  
its balance sheet. 

However, during Q1 2016, GSK notified Shionogi that it had 
irrevocably given up this right and accordingly recognised the 
liability for the put option on the Group’s balance sheet during 
Q1 2016 at an initial value of £926 million. In Q4 2016, 
Shionogi irrevocably agreed to waive its put option and as a 
result GSK de-recognised the liability for this put option on  
the Group’s balance sheet directly to equity. The value of the  
liability was £1,244 million when it was de-recognised.

GSK also has a call option over Shionogi’s shareholding in  
ViiV Healthcare, which under the original agreements was 
exercisable in six-month windows commencing in 2027, 2030 
and 2032. GSK has now irrevocably agreed to waive the first 
two exercise windows, but the last six-month window in 2032 
remains. As this call option is at fair value, it has no value for 
accounting purposes.

Free cash flow
Free cash flow is defined as the net cash inflow from operating 
activities less capital expenditure on property, plant and 
equipment and intangible assets, contingent consideration 
payments, net finance costs, and dividends paid to non-
controlling interests plus proceeds from the sale of property, 
plant and equipment and intangible assets, and dividends 
received from joint ventures and associates. It is used by 
management for planning and reporting purposes and in 
discussions with and presentations to investment analysts  
and rating agencies. Free cash flow growth is calculated  
on a reported basis. A reconciliation of net cash inflow from 
operations to free cash flow is set out on page 68.

CER and AER growth
In order to illustrate underlying performance, it is the Group’s 
practice to discuss its results in terms of constant exchange  
rate (CER) growth. This represents growth calculated as if  
the exchange rates used to determine the results of overseas 
companies in Sterling had remained unchanged from those 
used in the comparative period. CER% represents growth  
at constant exchange rates. £% or AER% represents growth  
at actual exchange rates.

Pro-forma growth
The acquisition of the Pfizer consumer healthcare business 
completed on 31 July 2019.

The Group has presented pro-forma growth rates at CER for 
turnover, Adjusted operating profit and operating profit by 
business taking account of this transaction. Pro-forma growth 
rates at CER for 2020 are calculated comparing reported results 
for 2020, calculated applying the exchange rates used in the 
comparative period, with the results for 2019, adjusted to include 
the equivalent seven months of results to 31 July 2019 of the 
former Pfizer consumer healthcare business, as consolidated  
(in US$) and included in Pfizer’s US GAAP results.

Return on capital employed
Return on capital employed is calculated as total profit before 
taxation as a percentage of average net assets over the year.

Net debt
Please see Note 29 ‘Net Debt’ for the calculation of net debt.

GSK Annual Report 2020   53

Investor informationFinancial statementsStrategic reportGovernance and remunerationGroup financial review continuedOur approach to tax

We understand our responsibility to pay an appropriate amount 
of tax, and fully support efforts to ensure that companies are 
appropriately transparent about how their tax affairs are 
managed. Tax is an important element of the economic 
contribution we bring to the countries in which we operate.  
We do not engage in artificial tax arrangements – those without 
business or commercial substance. We do not seek to avoid tax 
by the use of ‘tax havens’ or transactions we would not fully 
disclose to a tax authority. We have a zero tolerance approach 
to tax evasion and the facilitation of tax evasion. 

We have a substantial business and employment presence in 
many countries around the globe and we pay a significant 
amount of tax, including corporation and other business taxes, 
as well as tax associated with our employees. At the same time, 
we have a responsibility to our shareholders to be financially 
efficient and deliver a sustainable tax rate. As part of this 
approach we look to align our investment strategies to those 
countries where we already have substantial economic activity, 
and where government policies promote regimes which are 
attractive to business investment and R&D activity and are 
transparent in their intent and available to all relevant tax payers. 
Examples include the UK Patent Box and Research and 
Development Expenditure Credit. 

Tax risk in all countries in which we operate is managed through 
robust internal policies, processes, training and compliance 
programmes. Our Board of Directors and the Audit & Risk 
Committee are responsible for approving our tax policies and 
risk management arrangements as part of our wider internal 
control framework. We seek to develop cooperative 
relationships with tax authorities, based on mutual respect, 
transparency and trust. Where appropriate, we also provide 
constructive business input on tax policy matters, advocating  
for reform that supports economic growth, job creation and  
the needs of our patients. 

In 2020, the Group corporate tax charge was £580 million 
(2019 – £953 million) on profits before tax of £6,968 million 
(2019 – £6,221 million) representing an effective tax rate of 
8.3% (2019 – 15.3%). We made cash tax payments of  
£1,655 million in the year (2019 – £1,512 million). In addition  
to the taxes we pay on our profits, we pay duties, levies, 
transactional and employment taxes. 

Our Adjusted tax rate for 2020 was 16.0% (2019 – 16.0%).  
The rate has benefitted from the cancellation by the UK 
Government of a reduction in the UK corporation tax rate from 
19% to 17% resulting in an increase in the value of balance sheet 
tax assets. Subject to any material changes in our product mix, or 
other material changes in tax regulations or laws in the countries 
in which we operate, the Group’s average effective Adjusted tax 
rate in the medium term is expected to be around 19%.

The Group’s Total tax rate for 2020 of 8.3% (2019 – 15.3%) 
was lower than the Adjusted tax rate mainly due to the tax effect 
of the disposal of Horlicks and other Consumer Healthcare 
brands to Unilever and the subsequent disposal of shares 
received in Hindustan Unilever. 

54   GSK Annual Report 2020

In 2020, an ongoing public focus on the tax affairs of 
multinational companies has included a major project of the 
Organisation for Economic Cooperation and Development 
(OECD) on ‘Addressing the Tax Challenges of the Digitalisation 
of the Economy’. GSK welcomes the OECD’s efforts to identify 
a long-term, sustainable and consensus-driven solution to the 
tax challenges resulting from digitalisation and has been active 
in providing relevant business input to assist in the successful 
delivery of the aims of the project. In order to create a long 
lasting, stable and certain business environment for both 
taxpayers and governments, a multilateral consensus-based 
approach, grounded in clearly defined and accepted principles, 
is critical and the incentive to innovate must not be diluted. 

A continued focus on tax reform during 2020 was driven by the 
OECD’s Base Erosion and Profit Shifting (BEPS) project and 
EC initiatives, such as fiscal state aid investigations and the 
introduction of ‘Mandatory Disclosure’ rules. The outputs from 
the OECD BEPS project clarified the important principle that 
tax should be paid on profits throughout the supply chain, 
where the profit-making activity takes place. GSK is subject to 
taxation throughout its supply chain.

GSK supports the BEPS proposals, in particular the 
implementation of the OECD’s recommendations on ‘Country 
by Country Reporting’, including the exchange of this data 
between tax authorities. This data, validated against existing 
information held on taxpayers, will support their ability to ensure 
that multinational groups pay an appropriate amount of tax. 

The UK left the EU on 31 January 2020 and the Brexit transition 
period ended on 31 December 2020 with a Trade and 
Cooperation Agreement (TCA) in place between the UK and 
EU. We are complying with new tax and customs requirements 
introduced at the new borders and under the trade terms in 
place between the UK and the EU. With the UK/EU TCA 
agreed in December 2020 and due to the complexity of its 
interaction with the UK continuity Free Trade Agreements, the 
full impact on taxes will only be fully quantifiable later in 2021. 
The direct tax implications are expected to be limited but the 
indirect tax implications may be more significant, including for 
example additional customs duty on those products not covered 
by the UK/EU TCA and other irrecoverable indirect tax costs. 
GSK was well prepared for the additional administrative 
complexity on tax arrangements for the new borders around the 
UK and Great Britain to ensure continuity of supply. Our wider 
approach to Brexit is set out on page 49. 

Our Tax Strategy is set out in detail within the Public policies 
section of our website. Further details about our corporate tax 
charges for the year are set out on page 14.

Group financial review continuedFinancial performance

Group turnover (£bn)

£34.1bn

AER growth

CER growth

1%

3%

Pro-forma 
CER growth

(2)%

2018

2019

2020

30.8

33.8

34.1

0

5

10

15

20

25

30

35

Total operating profit (£bn) 

£7.8bn 

AER growth

CER growth

12%

15%

2018

2019

2020

5.5

7.0

7.8

0

2

4

6

8

10

Adjusted operating profit (£bn) 

£8.9bn

AER growth

CER growth

(1)%

2%

Pro-forma 
CER growth

(3)%

2018

2019

2020

0

2

4

6

8.7

9.0

8.9

8

10

GSK uses a number of adjusted, non-IFRS, measures to report 
the performance of its business. Adjusted results and other 
non-IFRS measures may be considered in addition to, but not 
as a substitute for or superior to, information presented in 
accordance with IFRS. Adjusted results and other non-IFRS 
measures are defined on pages 51 and 53.

The Total results of the Group are set out below. 

2020

2019

Growth

Turnover
Cost of sales
Selling, general and  
  administration
Research and  
  development
Royalty income
Other operating 
  income/(expense)
Operating profit
Net finance costs
Share of after-tax  
  profits of associates 
  and joint ventures
Profit before taxation
Taxation
Profit after taxation 
  for the year
Profit attributable to 
  shareholders
Earnings per share (p)
Earnings per ADS 
  (US$)

% of 
£m turnover
100

34,099
(11,704)

33,754
(34.3) (11,863)

% of
£m turnover
100
(35.1)

£% CER%
3
–

1
(1)

(11,456)

(33.6) (11,402)

(33.8)

–

2

(5,098)
318

(15.0)
0.9

(4,568)
351

(13.5)
1.1

12
(9)

12
(9)

1,624
7,783
(848)

33
6,968
(580)

6,388

5,749
115.5

2.98

4.8
22.8

689
6,961
(814)

74
6,221
(953)

5,268

4,645
93.9

2.40

1.9
20.6

12

15

12

16

21

25

23

26

The Adjusted results for the Group are set out below. 
Reconciliations between Total results and Adjusted results for 
2020 and 2019 are set out on page 64.

2020

2019

Growth

£m
34,099
(10,191)

% of 
turnover

£m
100 33,754
(29.9) (10,079)

% of 
turnover
100
(29.9)

£% CER%
3
2

1
1

Pro-
forma 
growth 
CER%
(2)
(3)

(10,717)

(31.4) (10,715)

(31.7)

(4,603)

(13.5)

(4,339)

(12.9)

–

6

2

7

(3)

6

318

0.9

351

1.1

(9)

(9)

(9)

8,906

26.1

8,972

26.6

(1)

2

(3)

5,769

6,131

(6)

(3)

115.9

123.9

(6)

(4)

Turnover
Cost of sales
Selling, 
 general and 
 administration
Research and  
 development
Royalty 
 income
Adjusted 
 operating 
 profit

Adjusted  
 profit 
 attributable 
 to shareholders
Adjusted 
 earnings  
 per share (p)

GSK Annual Report 2020   55

Investor informationFinancial statementsStrategic reportGovernance and remunerationGroup financial review continued 
 
 
 
 
 
 
Financial performance continued

Group turnover 

Group turnover by business

Pharmaceuticals

Vaccines

Consumer Healthcare

Corporate and other  
unallocated turnover

Pro-forma growth

2020 
£m

2019 
£m

Growth  
£% 

Growth  
CER% 

17,056

17,554

6,982

10,033

7,157

8,995

34,071

33,706

(3)

(2)

12

1

28

48

34,099

33,754

1

(1)

(1)

14

3

3

(2)

Pharmaceuticals 

Turnover (£bn) 

£17.1bn

50% of Group turnover

2018

2019

2020

Group turnover by geographic region

0

5

10

AER growth

CER growth

(3)%

(1)%

17.3

17.6

17.1

15

20

US

Europe

International

2020 
£m

2019 
£m

Growth  
 £% 

Growth  
CER% 

14,556 13,890
8,069

8,164

11,379

11,795

34,099

33,754

5

1

(4)

1

6

1

–

3

Group turnover was £34,099 million in the year, up 1% AER, 
3% CER. On a pro-forma basis, Group turnover was down 2% 
CER, but up 1% at CER excluding the impact of divestments  
in Vaccines and brands divested or under review in Consumer 
Healthcare.

Pharmaceuticals turnover in the year was £17,056 million,  
down 3% AER, 1% CER. Respiratory sales were up 22% AER, 
23% CER, to £3,749 million. HIV sales were flat at AER, up 1% 
CER, to £4,876 million. Sales of Established Pharmaceuticals 
declined 16% AER, 15% CER to £7,332 million.

Vaccines turnover declined 2% AER, 1% CER to  
£6,982 million, primarily driven by the adverse impact of the 
COVID-19 pandemic on Hepatitis vaccines, DTPa-containing 
vaccines, Synflorix and Bexsero, together with the divestment  
of Rabipur and Encepur. This decline was partly offset by higher 
sales of Influenza vaccines across all regions and by Shingrix 
growth in Europe, China and the US, together with a strong 
performance from Cervarix in China.

Reported Consumer Healthcare sales grew 12% AER and  
14% CER to £10,033 million for the full year, largely driven  
by the inclusion of the Pfizer portfolio, partly offset by brands 
divested/under review. On a pro-forma basis, sales declined 
2% CER, but grew 4% CER excluding brands divested/under 
review, reflecting the underlying strength of brands across  
the portfolio, strong growth in e-commerce, and successful 
execution meeting evolving consumer demand as a result of  
the pandemic.

56   GSK Annual Report 2020

Pharmaceuticals turnover

Respiratory 

HIV

Immuno-inflammation 

Oncology

Established Pharmaceuticals 

2019 
£m

Growth  
£%

Growth  
CER%

2020  
£m

3,749

4,876

727 

372

3,081

4,854

613 

230

7,332

8,776

17,056

17,554

22

–

19 

62

(16)

(3)

23

1

20 

62

(15)

(1)

Pharmaceuticals turnover in the year was £17,056 million,  
down 3% AER, 1% CER. Respiratory sales were up 22% AER, 
23% CER, to £3,749 million, on growth of Trelegy, Nucala  
and Relvar/Breo. HIV sales were flat at AER, up 1% CER, to 
£4,876 million, with growth in Juluca and Dovato partly offset 
by Tivicay and Triumeq. Sales of Established Pharmaceuticals 
declined 16% AER, 15% CER to £7,332 million.

Towards the end of the first quarter, additional demand related 
to the COVID-19 pandemic had a positive impact on growth  
of HIV and Respiratory products. This effect broadly reversed  
in the second quarter, which saw lower levels of new patient 
prescriptions in the US and Europe and reduced market 
demand for allergy and antibiotic products in International and 
Europe. These effects continued to be seen in the second half 
of the year.

In the US, sales grew 1% AER, 2% CER. Continued growth  
of Nucala, Trelegy, Benlysta, Zejula and the HIV two-drug 
regimens was partly offset by the decline in Tivicay, Triumeq  
and Established Products, including the impact of generic 
albuterol substitutes.

In Europe, sales declined 1% AER, 1% CER, with growth from 
Respiratory, HIV and Oncology offset by the decline of Established 
Pharmaceuticals sales, impacted by generic competition and lower 
demand for antibiotics during the COVID-19 pandemic period. 
Approximately one percentage point of decline was due to the 
impact of a one-off UK Relenza contract in the comparator.

Group financial review continued 
 
 
Financial performance continued

International declined 9% AER, 5% CER, with Respiratory and 
Benlysta growth partly offset by lower Established 
Pharmaceuticals sales. This included the impact of a weaker 
allergy season and generic competition for Avolve in Japan, 
slower market growth during the COVID-19 pandemic period 
and government mandated changes increasing the use of 
generics in China.

In the US, dolutegravir sales were flat at AER, up 1% CER, and 
in Europe dolutegravir sales grew 7% AER, 6% CER. Following 
recent launches of Dovato, combined sales of the two-drug 
regimens were £616 million in the US and £227 million in 
Europe, with growth offsetting the decline in Triumeq. 
International dolutegravir sales declined 2% AER but grew  
3% CER driven by Tivicay tender business.

Oncology
Sales of Zejula, the PARP inhibitor asset acquired from Tesaro 
in Q1 2019, were £339 million in the year, up 48% AER, 48% 
CER, driven by volume growth compared with the prior year.

Blenrep for the treatment of patients with relapsed or refractory 
multiple myeloma was approved and launched in the US and 
Europe in Q3 2020 and reported sales of £33 million.

Immuno-inflammation
Sales of Benlysta in the year were up 17% AER, 19% CER to 
£719 million, including sales of the sub-cutaneous formulation 
of £354 million up 32% AER, 33% CER.

Duvroq for patients with anaemia due to chronic kidney disease 
was launched in Japan in Q3 2020 and reported sales in the 
International region of £8 million.

Established Pharmaceuticals
Sales of Established Pharmaceuticals in the year were  
£7,332 million, down 16% AER, 15% CER.

Established Respiratory products declined 17% AER,  
15% CER to £3,251 million. Advair/Seretide and Ventolin  
were impacted by generic substitutes in the US and Europe, 
and Flovent experienced price pressure in the US. In the 
International region, allergy sales were impacted by market 
contraction and a generic launch in Japan.

The remainder of the Established Pharmaceuticals portfolio 
declined 16% AER, 14% CER to £4,081 million on lower 
demand for antibiotics during the COVID-19 pandemic period, 
the impact of government mandated changes increasing the 
use of generics in markets including Japan, France and China, 
and a strong comparator, including a European contract.

Respiratory
Total Respiratory sales were up 22% AER, 23% CER, with 
strong growth in all regions. International Respiratory sales grew 
24% AER, 27% CER including Nucala, up 45% AER, 46% 
CER and Relvar/Breo, up 6% AER, 9% CER to £328 million.  
In Europe, Respiratory sales grew to £944 million up 21% AER, 
20% CER. In the US, Respiratory grew 21% AER, 23% CER 
including Trelegy and Nucala. US Relvar/Breo sales grew  
24% AER, 25% CER, mainly due to the effect of a prior period 
RAR adjustment.

Sales of Nucala were £994 million in the year and grew 29% 
AER, 30% CER, with US sales up 32% AER, 33% CER to 
£598 million. Europe sales of £238 million grew 16% AER, 
15% CER and International sales of £158 million grew 45% 
AER, 46% CER.

Trelegy sales were up 58% AER, 59% CER to £819 million 
driven by growth in all regions. In the US, the new asthma 
indication was approved and launched in Q3 2020, with sales 
up 47% AER, 48% CER to £561 million. In Europe, sales grew 
65% AER, 65% CER and in International, where Trelegy 
asthma was approved in Japan in the quarter, sales grew to  
£90 million in the year.

Relvar/Breo sales were up 16% AER, 17% CER to  
£1,124 million in the year. In the US, Relvar/Breo grew 24% 
AER, 25% CER, mainly due to the effect of a prior period  
RAR adjustment. In Europe and International, Relvar/Breo 
continued to grow, up 14% AER, 13% CER and 6% AER,  
9% CER respectively.

HIV
HIV sales were £4,876 million, flat at AER, up 1% CER in the 
year. The dolutegravir franchise grew 1% AER, 2% CER, 
delivering sales of £4,702 million. The remaining portfolio,  
with sales of £174 million and 4% of total HIV sales, declined 
21% AER, 20% CER and reduced the overall growth of total 
HIV by one percentage point.

Sales of dolutegravir products were £4,702 million in the twelve 
months. Tivicay delivered sales of £1,527 million, down 8% 
AER, 7% CER and Triumeq sales were £2,306 million, down 
10% AER, 9% CER. The two-drug regimens, Juluca and 
Dovato delivered sales of £869 million in the twelve months, 
with combined growth more than offsetting decline in the 
three-drug regimen, Triumeq.

GSK Annual Report 2020   57

Investor informationFinancial statementsStrategic reportGovernance and remunerationGroup financial review continuedFinancial performance continued

Vaccines 

Turnover (£bn) 

£7.0bn

21% of Group turnover

AER growth

CER growth

(2)%

(1)%

2018

2019

2020

5.9

7.2

7.0

0

2

4

6

8

10

Vaccines turnover

Meningitis
Influenza

Shingles
Established Vaccines

2020 
£m

2019 
£m

Growth  
£% 

Growth  
CER% 

1,029

733

1,989

3,231

6,982

1,018

541

1,810

3,788

7,157

1

35

10

(15)

(2)

3

37

11

(14)

(1)

Vaccines turnover declined 2% AER, 1% CER to  
£6,982 million, primarily driven by the adverse impact of the 
COVID-19 pandemic on Hepatitis vaccines, DTPa-containing 
vaccines, Synflorix and Bexsero, together with the divestment  
of Rabipur and Encepur. This decline was partly offset by higher 
sales of Influenza vaccines across all regions and by Shingrix 
growth in Europe, China and the US, together with a strong 
performance from Cervarix in China.

Vaccines performance across all regions was affected by lower 
demand due to limited visits to healthcare practitioners and 
points of vaccination during the pandemic and government 
stay-at-home directives. In areas where lockdowns were lifted, 
wellness visits and vaccination rates recovered, with paediatric 
vaccination near pre-COVID levels by the end of Q2 2020, 
while adolescent and adult immunisations improved at a slower 
pace. US back-to-school vaccinations were disrupted because 
schools and universities delayed or reversed in-person tuition, 
which elongated the back-to-school vaccination season into  
Q4 2020. Adult wellness visits returned to prior year levels at 
the end of Q3 2020 supported by seasonal flu vaccination and 
declined late in Q4 2020 as pandemic conditions worsened.

58   GSK Annual Report 2020

In the following categories declines are related to pandemic 
impacts unless stated otherwise.

Meningitis
Meningitis sales grew 1% AER, 3% CER to £1,029 million. 
Bexsero sales declined 4% AER, 2% CER to £650 million, 
reflecting lower demand in the US and International, partly offset 
by lower US returns and rebates.

Menveo sales declined 1% AER but grew 1% CER to  
£265 million, primarily driven by higher demand in Europe and 
lower US returns and rebates, partly offset by lower demand in 
the US and competitive pressure in International.

In the US, Bexsero and Menveo both grew market share.

Influenza
Fluarix/FluLaval sales were £733 million, up 35% AER,  
37% CER, primarily reflecting robust demand across all  
regions resulting from strong government recommendations 
that prioritised flu vaccination during COVID-19 pandemic 
conditions, together with the reversal of a prior year returns 
provision in the US.

Shingles
Shingrix grew 10% AER, 11% CER to £1,989 million, primarily 
driven by a strong performance in Europe reflecting robust 
underlying demand in Germany. The launch of Shingrix in China 
also contributed to sales growth. In the US, a decline in demand 
in Q2 and Q3 2020 due to lower adult wellness visits and 
vaccination rates was partially offset by strong uptake in  
Q1 2020 and return to growth, as expected, in Q4 2020 
supported by co-administration with seasonal flu vaccination 
programmes.

Established Vaccines
Sales of DTPa-containing vaccines (Infanrix, Pediarix and 
Boostrix) declined by 16% AER, 15% CER. Infanrix/Pediarix 
sales declined 14% AER, 13% CER to £629 million, reflecting 
lower demand in the US and unfavourable year-on-year US 
CDC stockpile movements, together with supply constraints 
and competitive pressures in Europe.

Boostrix sales were down 18% AER, 18% CER to £476 million 
primarily due to lower vaccination rates across all regions.

Hepatitis vaccines declined 34% AER, 33% CER to  
£576 million, adversely impacted in the US and Europe by lower 
demand and travel restrictions, together with competition 
returning to the market in the US.

Synflorix sales declined by 14% AER, 14% CER to  
£402 million, primarily due to lower demand in International and 
supply constraints in Emerging Markets.

Rotarix sales were flat at AER but grew 1% at CER to  
£559 million, reflecting improved supply in Emerging Markets 
and higher demand in Europe, partly offset by lower channel 
inventory in the US.

MMRV vaccines sales grew 13% AER, 14% CER to  
£261 million, largely driven by improved supply and increased 
market shares in Europe.

Group financial review continued 
 
Financial performance continued

Consumer Healthcare 

Turnover (£bn) 

£10.0bn

29% of Group turnover

AER growth

CER growth

12%

14%

Pro-forma 
CER growth

(2)%

2018

2019

2020

7.7

9.0

10.0

0

2

4

6

8

10

Consumer Healthcare turnover

Oral health

Pain relief

Vitamins, minerals and supplements

Respiratory health

Digestive health and other

Brands divested/under review

US

Europe

International

Pro-forma growth

2020 
£m

2019  
£m

Growth  
£% 

Growth  
CER% 

2,753

2,219

1,506

1,209

1,824

9,511

522

10,033

2,673

1,781

3

25

6

27

611

>100

>100

1,186

1,646

7,897

1,098

8,995

2

11

20

(52)

12

4

14

23

(51)

14

2020 
£m

2019 
£m

Growth  
£% 

Growth  
CER% 

3,408

2,619

4,006

10,033

2,583

2,456

3,956

8,995

32

7

1

12

33

6

7

14

(2)

On a reported basis, sales grew 12% AER and 14% CER to 
£10,033 million for the full year, largely driven by the inclusion  
of the Pfizer portfolio, partly offset by brands divested/under 
review.

On a pro-forma basis, sales declined 2% CER, but grew  
4% CER excluding brands divested/under review, reflecting  
the underlying strength of brands across the portfolio and 
categories, strong growth in e-commerce, and successful 
execution meeting evolving consumer demand as a result of  
the pandemic.

Overall results benefited from very strong growth in Vitamins, 
minerals and supplements as well as continued growth in Oral 
health, Pain relief and Digestive health and other. Although 
Respiratory health sales were up 4% CER for the full year  
this benefited from increased consumption in the first quarter, 
with sales declines throughout the rest of the year which were 
particularly pronounced in the fourth quarter as a result of the 
historically weak cold and flu season.

Quarterly performance was volatile during the year as a direct 
result of the COVID-19 pandemic, with sales pro-forma CER 
excluding brands divested/under review up 14% in the first 
quarter given accelerated purchases, flat in the second quarter 
as most of this reversed, up 3% in the third quarter, and up 1% 
in the final quarter of the year.

Oral health
Oral health sales grew 3% AER, 6% CER to £2,753 million. 
Sensodyne continued to outperform with low-double digit 
growth, reflecting underlying brand strength, successful 
innovation including Sensodyne Sensitivity & Gum and strong 
consumer uptake in traditional retail and e-commerce channels 
in the US. Gum health continued to deliver double digit growth, 
consistent with trends throughout the year, whilst Denture care 
declined in low-single digits given challenging market conditions 
consistent with prior quarters.

Pain relief
Pain relief grew 25% AER, 27% CER to £2,219 million. On a 
pro-forma basis, sales grew in mid-single digits, driven by the 
successful Rx to OTC switch with Voltaren in the US. Panadol 
increased in mid-single digits with increased consumption 
earlier in the year offsetting brand decline in the final quarter. 
Advil delivered improved performance in the US in the second 
half of the year and ended the year up in low-single digits.

Vitamins, minerals and supplements
Vitamins, minerals and supplements more than doubled at AER 
and CER to £1,506 million. On a pro-forma basis, sales 
continued to grow in the high-teens per cent, consistent with 
prior quarters, due to strong performance by Centrum, Caltrate 
and Emergen-C. The particularly strong category growth 
reflected the continued consumer focus on health and wellness, 
consistent with previous quarters and as a result of the 
COVID-19 pandemic, combined with the business’s ability  
to successfully and quickly adapt, execute and deliver to meet 
consumer needs.

Respiratory health
Respiratory health sales grew 2% AER, 4% CER to  
£1,209 million. On a pro-forma basis, sales declined in  
mid-single digits, driven by a lower cold and flu season in the 
final quarter which more than offset the benefit from increased 
consumption in the first quarter due to the COVID-19 
pandemic, as a result Robitussin, Contac and Theraflu all 
declined for the full year. Allergy and nasal product performance 
was more mixed with Flonase growth in low-single digits and 
Otrivin declining in mid-single digits.

Digestive health and other
Digestive health and other brands grew 11% AER, 14% CER  
to £1,824 million. On a pro-forma basis, sales declined in 
low-single digits with growth in Digestive health products offset 
by a decline in Skin health products and other non-strategic 
brands. Smokers’ health products were flat for the year.

GSK Annual Report 2020   59

Investor informationFinancial statementsStrategic reportGovernance and remunerationGroup financial review continued 
 
Financial performance continued

Cost of sales

Total cost of sales

Adjusted cost of sales

2020 
£m

2019  
£m

Growth  
£% 

Growth  
CER% 

(11,704) (11,863)
(10,191)
(10,079)

(1)

1

–

2

Total cost of sales as a percentage of turnover was 34.3%,  
0.8 percentage points lower at AER and 1.0 percentage points 
lower in CER terms compared with 2019. This primarily 
reflected lower unwinding of the fair market value uplift on 
inventory arising on completion of the Consumer Healthcare 
Joint Venture with Pfizer in Q3 2019.

Excluding these and other Adjusting items, Adjusted cost of 
sales as a percentage of turnover was 29.9%, flat at AER, but 
0.1 percentage points lower at CER compared with 2019. On  
a pro-forma basis, Adjusted cost of sales as a percentage of 
turnover was 29.9%, 0.3 percentage points lower at CER, 
compared with 2019. This reflected a more favourable product 
mix in Pharmaceuticals and a further contribution from 
restructuring savings in Pharmaceuticals and Vaccines and 
integration savings in Consumer Healthcare, partly offset by 
adverse product mix in Vaccines and continued adverse pricing 
pressure in Pharmaceuticals, principally in Established 
Respiratory.

Selling, general and administration

Total selling, general and 
  administration

Adjusted selling, general and 
  administration

2020 
£m

2019  
£m

Growth  
£% 

Growth  
CER% 

(11,456) (11,402)

(10,717)

(10,715)

–

–

2

2

Total selling, general and administration (SG&A) costs as a 
percentage of turnover were 33.6%, 0.2 percentage points 
lower at AER and 0.2 percentage points lower at CER 
compared with 2019. This reflected lower significant legal and 
transaction costs offset by increased Major restructuring costs 
and separation costs.

Excluding these and other Adjusting items, Adjusted SG&A 
costs as a percentage of turnover were 31.4%, 0.3 percentage 
points lower at AER than in 2019 and 0.3 percentage points 
lower on a CER basis. On a pro-forma basis, Adjusted SG&A 
costs as a percentage of turnover were 31.4%, 0.4 percentage 
points lower at CER, compared with 2019.

The growth in Adjusted SG&A costs, although flat at AER, grew 
2% CER. On a pro-forma basis costs reduced 3% CER and 
reflected the benefits from restructuring including one-off 
benefits from restructuring of post-retirement benefits and  
the continuing benefit of restructuring in Pharmaceuticals, 
Consumer Healthcare and support functions, reduced variable 
spending across all three businesses as a result of the 
COVID-19 lockdowns and tight control of ongoing costs, 
particularly in non-promotional spending across all three 
businesses. This was partly offset by increased investment in 
promotional product support, particularly for new launches in 
Vaccines, Respiratory and HIV.

Research and development

2020 
£m

2019  
£m

Growth  
£% 

Growth  
CER% 

Total research and development

(5,098)

(4,568)

Adjusted research and development

(4,603)

(4,339)

12

6

12

7

Total R&D expenditure was £5,098 million (15.0% of turnover), 
up 12% AER, 12% CER, including an increase in Major 
restructuring costs and intangible impairments. Adjusted R&D 
expenditure was £4,603 million (13.5% of turnover), 6% higher 
at AER, 7% higher at CER than in 2019. On a pro-forma basis, 
Adjusted R&D expenditure grew 6% CER compared with 2019.

Pharmaceuticals Adjusted R&D expenditure was  
£3,636 million, up 9% AER, 9% CER, primarily driven by the 
significant increase in investment in Oncology, reflecting the 
progression of a number of key programmes including Blenrep, 
feladilimab and bintrafusp alfa, as well as progression of 
COVID-19 treatment programmes (VIR-7831, otilimab). This 
was partly offset by a reduction in investment in research and 
several Specialty and Primary Care programmes (daprodustat, 
Trelegy, HIV) as well as efficiency savings from the 
implementation of the One Development programme for 
Pharmaceuticals and Vaccines as part of the Separation 
Preparation restructuring programme and reductions in variable 
spending as a result of COVID-19 lockdowns.

Adjusted R&D expenditure in Vaccines was £686 million, down 
4% AER, 4% CER reflecting efficiency savings from the 
implementation of the One Development programme and 
reductions in variable spending as a result of COVID-19 
lockdowns. Adjusted R&D expenditure in Consumer Healthcare 
was £281 million.

Royalty income
Royalty income was £318 million (2019 – £351 million), down 
9% AER, 9% CER, primarily reflecting genericisation of 
Transderm Scop in Consumer Healthcare and lower sales  
of Gardasil.

60   GSK Annual Report 2020

Group financial review continuedFinancial performance continued

Other operating income/(expense)
Net other operating income of £1,624 million (2019 –  
£689 million) primarily reflected the net profit on disposal of  
the Horlicks and other Consumer Healthcare brands of  
£2,815 million in Q2 2020, which was after reversal of  
£240 million of embedded derivative gains on the value of the 
shares taken in prior years. This was partly offset by the related 
loss on sale of the shares in Hindustan Unilever in Q2 2020  
of £476 million. Other operating income also included an 
increase in profit and milestone income from a number of  
asset disposals.

This was partly offset by accounting charges of £1,234 million 
(2019 – £127 million credits) arising from the re-measurement 
of the contingent consideration liabilities related to the 
acquisitions of the former Shionogi-ViiV Healthcare joint venture 
and the former Novartis Vaccines business and the liabilities for 
the Pfizer put option and Pfizer and Shionogi preferential 
dividends in ViiV Healthcare. This included a re-measurement 
charge of £1,114 million (2019 – £31 million) for the contingent 
consideration liability due to Shionogi, primarily arising from 
changes in sales forecasts, exchange rate assumptions and the 
unwind of discounting.

Operating profit
Total operating profit was £7,783 million in 2020 compared with 
£6,961 million in 2019. This reflected the profit on disposal of 
the Horlicks and other Consumer Healthcare brands and 
resultant sale of shares in Hindustan Unilever as well as 
increased income from asset disposals. This was partly offset 
by higher re-measurement charges on the contingent 
consideration liabilities.

Excluding these and other Adjusting items, Adjusted operating 
profit was £8,906 million, 1% lower than 2019 at AER and 2% 
higher at CER on a turnover increase of 3% CER. The Adjusted 
operating margin of 26.1% was 0.5 percentage points lower at 
AER, and 0.2 percentage points lower on a CER basis than in 
2019. On a pro-forma basis, Adjusted operating profit was 3% 
lower at CER on a turnover decrease of 2% at CER. The 
Adjusted pro-forma operating margin of 26.1% was 0.4 
percentage points lower on a CER basis than in 2019.

The reduction in pro-forma Adjusted operating profit reflects the 
adverse impact from the reduction in sales in Vaccines as a 
result of the COVID-19 pandemic, investment in R&D including 
a significant increase in Oncology, partly on the assets from the 
Tesaro acquisition and initiation of several COVID-19 
programmes, continuing price pressure, principally in 
Established Respiratory, including the impact of the launch of a 
generic version of Advair in the US in February 2019 and 
investments in promotional product support, particularly for new 
launches in Vaccines, HIV and Respiratory. This was offset by 
reduced promotional and variable spending across all three 
businesses as a result of the COVID-19 lockdowns, a one-off 
benefit in Q3 2020 from restructuring of post-retirement 
benefits and the continuing benefit of restructuring in 
Pharmaceuticals, Consumer Healthcare and support functions 
and tight control of ongoing costs, particularly in non-
promotional spending across all three businesses.

Contingent consideration cash payments which are made to 
Shionogi and other companies reduce the balance sheet liability 
and hence are not recorded in the income statement. Total 
contingent consideration cash payments in 2020 amounted to 
£885 million (2019 – £893 million). This included cash 
payments made to Shionogi of £858 million (2019 –  
£865 million).

Adjusted operating profit by business
Pharmaceuticals operating profit was £4,185 million, down  
9% AER, 7% CER on a turnover decrease of 1% CER. The 
operating margin of 24.5% was 1.6 percentage points lower at 
AER than in 2019 and 1.5 percentage points lower on a CER 
basis. This primarily reflected a significant increase in Oncology 
R&D as well as the continued impact of lower prices, including 
the impact of the launch of a generic version of Advair in the US 
in February 2019, and investment in new product support and 
targeted priority markets. This was partly offset by the reduced 
promotional and variable spending as a result of the COVID-19 
lockdowns and the continued benefit of restructuring and tight 
control of ongoing costs.

Vaccines operating profit was £2,713 million, down 9% AER, 
6% CER on a turnover decrease of 1% CER. The operating 
margin of 38.9% was 2.6 percentage points lower at AER than 
in 2019 and 1.9 percentage points lower on a CER basis. This 
was primarily driven by the negative operating leverage from  
the COVID-19 related sales decline and investment behind  
key brands.

GSK Annual Report 2020   61

Investor informationFinancial statementsStrategic reportGovernance and remunerationGroup financial review continuedFinancial performance continued

Consumer Healthcare operating profit was £2,213 million, up 
18% AER, 22% CER on a turnover increase of 14% CER. On a 
pro-forma basis, operating profit was £2,213 million, 1% CER 
lower on a turnover decrease of 2% CER. The operating margin 
of 22.1% was 1.2 percentage points higher at AER and 1.5 
percentage points higher on a CER basis than in 2019. The 
pro-forma operating margin of 22.1% was 0.3 percentage 
points higher on a CER basis. The higher margin was driven by 
higher than normal sales growth in Q1 2020 due to COVID-19 
and synergy delivery from the Pfizer integration. This was 
partially offset by the impact of divestments and increased 
targeted promotional investment.

Net finance costs

Finance income
Interest and other income

Fair value movements

Finance expense
Interest expense

Unwinding of discounts on provisions

Remeasurements and fair value movements

Finance expense on lease liabilities

Other finance expense

2020 
£m
39

5

44

2019 
£m
79

19

98

(822)

(840)

(3)

(4)

(40)

(23)

(8)

(1)

(39)

(24)

(892)

(912)

Total net finance costs were £848 million compared with  
£814 million in 2019. Adjusted net finance costs were  
£844 million compared with £810 million in 2019. The increase 
reflects lower interest income on overseas cash post-closing of 
the divestment of Horlicks and other Consumer Healthcare 
nutrition products in India and a number of other countries, a 
premium paid on early repayment and refinancing of bond debt 
in Q4 2020 and a fair value gain on interest rate swaps in the 
2019 comparator, partly offset by reduced interest expense 
from lower debt levels and refinancing at lower rates.

Share of after-tax profits of associates and joint ventures
The share of after-tax profits of associates was £33 million 
(2019 – £74 million). 2019 included a one-off adjustment of  
£51 million to reflect GSK’s share of increased after tax profits 
of Innoviva, primarily as a result of a non-recurring income tax 
benefit.

Profit before tax
Taking account of net finance costs and the share of profits of 
associates, profit before taxation was £6,968 million compared 
with £6,221 million in 2019. 

Taxation

UK current year charge

Rest of world current year charge

Charge/(credit) in respect of prior periods

Total current taxation

Total deferred taxation

Taxation on total profits

2020 
£m
30

1,177

66

1,273

(693)

580

2019 
£m
149

1,407

(420)

1,136

(183)

953

The charge of £580 million represented an effective tax rate on 
Total results of 8.3% (2019 – 15.3%) and reflected the different 
tax effects of the various Adjusting items, including the disposal of 
Horlicks and other Consumer Healthcare brands to Unilever and 
subsequent disposal of shares received in Hindustan Unilever. Tax 
on Adjusted profit amounted to £1,295 million and represented an 
effective Adjusted tax rate of 16.0% (2019 – 16.0%).

Issues related to taxation are described in Note 14 to the 
financial statements, ‘Taxation’. The Group continues to believe 
it has made adequate provision for the liabilities likely to arise 
from periods which are open and not yet agreed by tax 
authorities. The ultimate liability for such matters may vary from 
the amounts provided and is dependent upon the outcome of 
agreements with relevant tax authorities.

Non-controlling interests
The allocation of Total earnings to non-controlling interests 
amounted to £639 million (2019 – £623 million). The increase was 
primarily due to an increased allocation of Consumer Healthcare 
profits of £374 million (2019 – £70 million) following the 
completion of the new Consumer Healthcare Joint Venture with 
Pfizer on 31 July 2019, and which included the unwind of the fair 
value uplift on acquired inventory and major restructuring costs. 
This was partly offset by a reduced allocation of ViiV Healthcare 
profits of £223 million (2019 – £482 million), including increased 
charges for re-measurement of contingent consideration liabilities.

The allocation of Adjusted earnings to non-controlling interests 
amounted to £1,031 million (2019 – £787 million). The increase in 
allocation primarily reflected an increased allocation of Consumer 
Healthcare profits of £515 million (2019 – £204 million) following 
the completion of the new Consumer Healthcare Joint Venture 
with Pfizer on 31 July 2019 partly offset by a reduced allocation  
of ViiV Healthcare profits of £474 million (2019 – £512 million), 
and lower net profits in some of the Group’s other entities with 
non-controlling interests, primarily Consumer Healthcare India 
following the Horlicks and other Consumer brands disposal.

62   GSK Annual Report 2020

Group financial review continuedOutlook
We delivered on our strategic priorities in 2020. In 2021, as 
planned we will continue to increase investment in our pipeline, 
build on our top-line momentum for key growth drivers and largely 
complete readiness for separation. Assuming healthcare systems 
and consumer trends approach normality in the second half of the 
year, we expect Pharmaceuticals revenue to grow flat to low-single 
digits and Consumer Healthcare revenue to grow low to  
mid-single digits excluding brands divested/under review with 
above market growth. For our Vaccines business, we now 
anticipate further disruption during the first half of the year, given 
governments’ prioritisation of COVID-19 vaccination programmes 
and the resurgence in late 2020 of the pandemic. This is expected 
to impact adult and adolescent immunisations, including Shingrix, 
notably in the US. Despite this short-term impact we remain very 
confident in demand for these products, and expect strong 
recovery and contribution to growth from Shingrix in the second 
half of the year. We expect Vaccines revenue for 2021 to grow flat 
to low-single digits. Reflecting these factors, our guidance range 
for 2021 is a decline of mid to high-single digit per cent Adjusted 
EPS at CER.

Our guidance does not include the impact of the intended change 
in the UK corporation tax rate from 19% to 25% effective from  
1 April 2023 which was announced on 3 March 2021. Please see 
Note 47, ‘Post balance sheet events’ on page 237.

All expectations, guidance and targets regarding future 
performance and dividend payments should be read together with 
the ‘Cautionary statement regarding forward-looking statements’ 
and ‘Assumptions related to 2021 guidance’ on the inside back 
cover.

Financial performance continued

Earnings per share
Total earnings per share (EPS) was 115.5p, compared with 93.9p 
in 2019. The increase in EPS primarily reflected the net profit on 
disposal of Horlicks and other Consumer Healthcare brands as 
well as increased income from asset disposals, partly offset by 
higher re-measurement charges on the contingent consideration 
liabilities, higher major restructuring charges and a one-off benefit 
in 2019 from increased share of after-tax profits of the associate 
Innoviva.

Adjusted EPS was 115.9p compared with 123.9p in 2019, 
down 6% AER, 4% CER, on a 2% CER increase in Adjusted 
operating profit. 

The reduction primarily resulted from a higher non-controlling 
interest allocation of Consumer Healthcare profits and reduced 
share of after-tax profits of associates resulting from a non-
recurring income tax benefit in Innoviva.

Dividends
The Board declared four interim dividends resulting in a total 
dividend for the year of 80 pence, in line with the dividend declared 
for 2019.  See Note 16 to the financial statements, ‘Dividends’.

Dividend policy
GSK recognises the importance of dividends to shareholders 
and aims to distribute regular dividend payments that will be 
determined primarily with reference to the free cash flow 
generated by the business after funding the investment 
necessary to support the Group’s future growth.

The Board currently intends to maintain the dividend for 2021  
at the current level of 80p per share, subject to any material 
change in the external environment or performance expectations.

At our Biopharma Investor Update in June we plan to set out in 
detail the growth prospects and financial outlook for the new 
Biopharma company over the medium term, including a detailed 
review of the pipeline we have been building over recent years. 
Alongside these we will provide details of a new distribution 
policy which reflects the optimised capital structure and 
investment priorities focused on delivering sustainable long-term 
shareholder value. We anticipate that this new policy will deliver 
competitive and attractive returns informed by appropriate 
earnings pay-out ratios through the investment cycle well covered 
by Free Cash Flow and, importantly, expected growth potential. 
We expect that aggregate distributions for GSK will be lower 
than at present. This new policy will be implemented for dividends 
paid in respect of 2022.

GSK Annual Report 2020   63

Investor informationFinancial statementsStrategic reportGovernance and remunerationGroup financial review continuedAdjusting items

Adjusted results reconciliation  
31 December 2020
Turnover
Cost of sales
Gross profit

Selling, general and administration
Research and development
Royalty income
Other operating (expense)/income
Operating profit

Net finance costs

Share of after-tax profits of associates and joint ventures 
Profit before taxation

Taxation
Tax rate 
Profit after taxation

Profit attributable to non-controlling interests
Profit attributable to shareholders

Total 
results 
£m
34,099
(11,704)
22,395

(11,456)
(5,098)
318
1,624
7,783

(848)

33
6,968

(580)
8.3%
6,388

639
5,749

Intangible 
asset 
amortisation 
£m

Intangible 
asset 
impairment 
£m

Major 
restructuring 
£m

Transaction-
related 
£m

Divestments, 
significant 
legal and 
other items 
£m

Separation 
costs 
£m

699
699

1
75

31
31

18
214

667
667

659
206

775

263

1,532

2

116
116

(23)

1,215
1,308

16

68

(2,839)
(2,823)

2

775

(150)

263

(47)

1,534

1,308

(2,821)

(292)

(229)

17

625

216

1,242

1,079

(2,804)

68

68

(14)

54

54

625

216

4.4p

1,242

25.0p

392
687

(2,804)

13.8p

(56.5)p

1.1p

115.9p

Earnings per share

115.5p

12.6p

Weighted average number of shares (millions)

4,976

Adjusted results reconciliation  
31 December 2019
Turnover
Cost of sales
Gross profit

Selling, general and administration
Research and development
Royalty income
Other operating (expense)/income
Operating profit

Net finance costs

Share of after-tax profits of associates and joint ventures 
Profit before taxation

Taxation
Tax rate 
Profit after taxation

Profit attributable to non-controlling interests
Profit attributable to shareholders

Earnings per share

Weighted average number of shares (millions)

Intangible 
asset 
amortisation 
£m

Intangible 
asset 
impairment 
£m

Major 
restructuring 
£m

Transaction-
related 
£m

Divestments, 
significant 
legal and 
other items 
£m

713
713

64

777

30
30

4
49

83

777

(156)

83

(17)

658
658

332
114

1
1,105

5

1,110

(208)

621

66

902

621

12.6p

66

1.3p

902

18.2p

383
383

104

(142)
345

345

(124)

221

164
57

1.2p

247
2

(548)
(299)

(1)

(300)

140

(160)

(160)

(3.3)p

Total 
results 
£m
33,754
(11,863)
21,891

(11,402)
(4,568)
351
689
6,961

(814)

74
6,221

(953)
15.3%
5,268

623
4,645

93.9p

4,947

64   GSK Annual Report 2020

Adjusted 
results 
£m
34,099
(10,191)
23,908

(10,717)
(4,603)
318
–
8,906

(844)

33
8,095

(1,295)
16.0%
6,800

1,031
5,769

4,976

Adjusted 
results 
£m
33,754
(10,079)
23,675

(10,715)
(4,339)
351
–
8,972

(810)

74
8,236

(1,318)
16.0%
6,918

787
6,131

123.9p

4,947

Group financial review continuedAdjusting items continued

Major restructuring and integration
Within the Pharmaceuticals sector, the highly regulated 
manufacturing operations and supply chains and long life  
cycle of the business mean that restructuring programmes, 
particularly those that involve the rationalisation or closure of 
manufacturing or R&D sites are likely to take several years  
to complete.

Major restructuring costs are those related to specific  
Board-approved Major restructuring programmes and are 
excluded from Adjusted results. Major restructuring 
programmes, including integration costs following material 
acquisitions, are those that are structural and are of a significant 
scale where the costs of individual or related projects exceed 
£25 million. Other ordinary course smaller-scale restructuring 
costs are retained within Total and Adjusted results.

Total Major restructuring charges incurred in 2020 were  
£1,532 million (2019 – £1,105 million), analysed as follows:

2020

Cash
£m

Non- 
cash 
£m

Total 
£m

Cash
£m

2019

Total 
£m

Non- 
cash 
£m

Total cash payments made in 2020 were £737 million (2019 
– £645 million), £115 million for the existing Combined 
restructuring and integration programme (2019 – £316 million), 
£179 million (2019 – £164 million) under the 2018 major 
restructuring programme including the settlement of certain 
charges accrued in previous quarters, a further £291 million 
(2019 – £165 million) relating to the Consumer Healthcare Joint 
Venture integration programme and £152 million relating to the 
Separation Preparation restructuring programme.

The analysis of Major restructuring charges by business was as 
follows:

Pharmaceuticals
Vaccines

Consumer Healthcare

Corporate and central functions

Total Major restructuring charges

2020 
£m
671
214

374

1,259
273

1,532

The analysis of Major restructuring charges by income 
statement line was as follows:

105

210

315

227

572

799

Cost of sales
Selling, general and administration

Research and development

298

28

326

248

4

252

Other operating income/(expense)

2020 
£m
667
659

206

–

2019 
£m
651
58

321

1,030
75

1,105

2019 
£m
658
332

114

1

2018 major 
  restructuring 
  programme  
  (incl. Tesaro) 

Consumer  
  Healthcare Joint  
  Venture integration  
  programme

Separation 
  Preparation 
  restructuring 
  programme

Combined 
  restructuring 
  and integration 
  programme

625

216

841

–

–

–

39
1,067

11
465

50
1,532

10
485

44

54
620 1,105

Cash charges of £625 million under the Separation Preparation 
programme primarily arose from restructuring of Vaccines 
manufacturing and R&D functions as part of building the One 
Development organisation for Pharmaceuticals and Vaccines as 
well as restructuring of commercial pharmaceuticals and some 
administrative functions. Non-cash charges of £216 million 
were related to write-down of assets in sites in the 
Pharmaceuticals Supply Chain.

Cash charges of £298 million under the Consumer Healthcare 
Joint Venture programme primarily related to severance and 
integration costs. The commercial integration of Consumer 
Healthcare is now largely completed and the manufacturing 
integration is well underway.

The 2018 major restructuring programme incurred cash 
charges of £105 million in relation to severance costs for 
restructuring of the manufacturing organisation, R&D and some 
administrative functions as well as the integration of Tesaro and 
non-cash charges of £210 million for write-downs on disposal 
of sites.

Total Major restructuring charges

1,532

1,105

The benefit in the year from the 2018 major restructuring 
programme was £0.1 billion and the benefit from the Consumer 
Healthcare Joint Venture integration was £0.2 billion and the 
benefit from the Separation Preparation restructuring 
programme was £0.1 billion.

The 2018 major restructuring programme, including Tesaro,  
is expected to cost £1.75 billion over the period to 2021, with 
cash costs of £0.85 billion and non-cash costs of £0.9 billion, 
and is expected to deliver annual savings of around  
£450 million by 2021 (at 2019 rates). These savings are 
intended to be fully reinvested to help fund targeted increases  
in R&D and commercial support of new products.

The completion of the Consumer Healthcare Joint Venture with 
Pfizer is expected to realise substantial cost synergies, 
generating total annual cost savings of £0.5 billion by 2022 for 
expected cash costs of £0.7 billion and non-cash charges now 
expected to be £0.1 billion, plus additional capital expenditure 
of £0.2 billion. Up to 25% of the cost savings are intended to 
be reinvested in the business to support innovation and other 
growth opportunities.

GSK Annual Report 2020   65

Investor informationFinancial statementsStrategic reportGovernance and remunerationGroup financial review continuedAdjusting items continued

The Group initiated in Q1 2020 a two-year Separation 
Preparation programme to prepare for the separation of GSK 
into two companies: New GSK, a biopharma company with an 
R&D approach focused on science related to the immune 
system, the use of genetics and new technologies, and a new 
leader in consumer healthcare. 

The programme aims to:

 – Drive a common approach to R&D with improved capital 

allocation

 – Align and improve the capabilities and efficiency of global 

support functions to support New GSK

 – Further optimise the supply chain and product portfolio, 
including the divestment of non-core assets. A strategic 
review of prescription dermatology is underway

 – Prepare Consumer Healthcare to operate as a standalone 

company

The programme continues to target delivery of £0.7 billion of 
annual savings by 2022 and £0.8 billion by 2023, with total 
costs estimated at £2.4 billion, of which £1.6 billion is expected 
to be cash costs. The proceeds of anticipated divestments are 
largely expected to cover the cash costs of the programme.

Transaction-related adjustments
Transaction-related adjustments resulted in a net charge of 
£1,308 million (2019 – £345 million). This included a net 
£1,234 million accounting charge for the re-measurement of the 
contingent consideration liabilities related to the acquisitions of 
the former Shionogi-ViiV Healthcare joint venture and the former 
Novartis Vaccines business and the liabilities for the Pfizer put 
option and Pfizer and Shionogi preferential dividends in ViiV 
Healthcare.

Charge/(credit)

Contingent consideration on former Shionogi-ViiV 
  Healthcare Joint Venture (including Shionogi 
  preferential dividends)
ViiV Healthcare put options and Pfizer preferential 
  dividends
Contingent consideration on former Novartis 
  Vaccines business
Release of fair value uplift on acquired Pfizer  
  inventory
Other adjustments

Total transaction-related charges

2020 
£m

2019 
£m

1,114

31

(52)

(234)

172

91
(17)

1,308

76

366
106

345

The £1,114 million charge relating to the contingent consideration 
for the former Shionogi-ViiV Healthcare joint venture represented 
an increase in the valuation of the contingent consideration due to 
Shionogi, as a result of a £408 million unwind of the discount and 
£706 million primarily from adjustments to sales forecasts as well 
as updated exchange rate assumptions. The £52 million credit 
relating to the ViiV Healthcare put options and Pfizer preferential 
dividends represented a decrease in the valuation of the put 
option as a result of adjustments to multiples and sales forecasts 
and updated exchange rate assumptions.

The ViiV Healthcare contingent consideration liability is fair valued 
under IFRS. The potential impact of the COVID-19 pandemic 
remains uncertain and, at 31 December 2020, it has been 
assumed that there will be no significant impact on the long-term 
value of the liability. This position remains under review and the 
amount of the liability will be updated in future quarters as further 
information on the impact of the pandemic becomes available.  
An explanation of the accounting for the non-controlling interests 
in ViiV Healthcare is set out on page 52.

Divestments, significant legal charges and other items
Divestments and other items included a gain in the year of 
£2,339 million arising from the net profit on disposal of the 
Horlicks and other Consumer Healthcare brands of  
£2,815 million in Q2 2020, after reversal of £240 million of 
embedded derivative gains on the value of the shares taken in 
prior years. This was partly offset by the related loss on sale of 
the shares in Hindustan Unilever in Q2 2020 of £476 million. 
Divestments and other items also included milestone income 
and gains from a number of asset disposals and certain other 
Adjusting items. A charge of £7 million (2019 – £251 million)  
for significant legal matters included the settlement of existing 
matters as well as provisions for ongoing litigation. Significant 
legal cash payments were £9 million (2019 – £294 million).

Separation costs
From Q2 2020, the Group has started to report additional costs 
to prepare Consumer Healthcare for separation. These are 
estimated at £600-£700 million, excluding transaction costs.

66   GSK Annual Report 2020

Group financial review continuedAdjusting items continued

Pro-forma growth reconciliations
The tables below set out reconciliations between reported CER 
growth rates and pro-forma CER growth rates and between 
reported margin percentages and pro-forma margin percentages.

Adjustment to 
include 
January to 
July 2019 
results of 
Pfizer 
consumer 
healthcare 
business

Reported 
growth rate 
CER%

Pro-forma 
growth rate 
CER%

Group

Turnover

Adjusted cost of sales

Adjusted selling, general and 
  administration

Adjusted research and development
Adjusted operating profit

Consumer Healthcare

Turnover

Oral health

Pain relief

3

2

2

7
2

14

6

27

(5)

(5)

(5)

(1)
(5)

(16)

–

(22)

Vitamins, minerals and supplements

>100

>(100)

Respiratory health

Digestive health and other

Brands divested/under review
Operating profit

4

14

(51)

22

(9)

(15)

(2)

(23)

(2)

(3)

(3)

6
(3)

(2)

6

5

19

(5)

(1)

(53)

(1)

The 2019 pro-forma financial information used as the basis for 
the pro-forma growth rates has been calculated as follows:

January to 
July 2019 
results of 
Pfizer 
consumer 
healthcare 
business 
£bn

Pro-forma 
results 
2019 
£bn

1.5

(0.5)

(0.5)
(0.1)

0.4

1.5

–

0.4

0.7

0.1

0.3

–

0.4

35.3

(10.6)

(11.2)
(4.4)

9.4

10.5

2.7

2.2

1.3

1.3

1.9

1.1

2.3

GSK 
reported 
results 
2019
£bn

33.8

(10.1)

(10.7)
(4.3)

9.0

9.0

2.7

1.8

0.6

1.2

1.6

1.1

1.9

Group

Turnover

Adjusted cost of sales

Adjusted selling, general and 
  administration
Adjusted research and development

Adjusted operating profit

Consumer Healthcare

Turnover

Oral health

Pain relief

Vitamins, minerals and supplements

Respiratory health

Digestive health and other

Brands divested/under review
Operating profit

GSK Annual Report 2020   67

Investor informationFinancial statementsStrategic reportGovernance and remunerationGroup financial review continuedReconciliation of net cash inflow from operating activities  
to free cash flow
A reconciliation of net cash inflow from operating activities, 
which is the closest equivalent IFRS measure to free cash flow, 
is shown below.

Net cash inflow from operating activities

Purchase of property, plant and equipment

Purchase of intangible assets

Proceeds from sale of property, plant and equipment

Proceeds from disposal of intangible assets

Interest paid

Interest received

6,292

4,707

Dividends from associates and joint ventures

–
(1,030)

5,262

507
(383)

4,831

Contingent consideration paid (reported in
  investing activities)

Contribution from non-controlling interests

Distributions to non-controlling interests

Free cash flow

2020 
£m
8,441

(1,226)

(1,013)

68

1,255

(864)

39

31

(120)

3

(1,208)

5,406

2019 
£m
8,020

(1,265)

(898)

95

404

(895)

82

7

(113)

–

(364)

5,073

Future cash flow
Over the long term, we expect that future cash generated from 
operations will be sufficient to fund our operating and debt 
servicing costs, normal levels of capital expenditure, obligations 
under existing licensing agreements, expenditure arising from 
restructuring programmes and other routine outflows including 
tax, pension contributions and dividends, subject to the 
‘Principal risks and uncertainties’ discussed on pages 261  
to 275. We may from time to time have additional demands for 
finance, such as for acquisitions, including potentially acquiring 
increased ownership interests in the ViiV Healthcare business 
where minority shareholders hold put options. We have access 
to multiple sources of liquidity from short and long-term capital 
markets and financial institutions for such needs, in addition to 
the cash flow from operations.

Investment appraisal and capital allocation
We have a strong framework for capital allocation, including  
a board to govern the allocation of capital between our 
businesses. We utilise a consistent cash return on invested 
capital (CROIC) methodology to prioritise investment across 
the Group as a whole, so that we can more effectively compare 
the returns from each of the businesses as we allocate capital 
between them. We also consider the impact on EPS and our 
credit profile where relevant. 

Cash generation and conversion

A summary of the consolidated cash flow statement is set out 
below.

Net cash inflow from operating activities

Net cash inflow/(outflow) from investing activities

Net cash outflow from financing activities

Increase in cash and bank overdrafts

Cash and bank overdrafts at beginning of year

Increase in cash and bank overdrafts

Exchange adjustments

2020 
£m
8,441

2,161

(10,132)

470

4,831

470

(39)

2019 
£m
8,020

(5,354)

(1,840)

826

4,087

826

(82)

Cash and bank overdrafts at end of year

5,262

4,831

Cash and bank overdrafts at end of year comprise:

Cash and cash equivalents

Cash and cash equivalents reported in assets  
  held for sale
Overdrafts

Capital expenditure and financial investment
Cash payments for tangible and intangible fixed assets 
amounted to £2,239 million (2019 – £2,163 million) and 
disposals realised £1,582 million (2019 – £603 million).  
Cash payments to acquire equity investments amounted  
to £411 million (2019 – £258 million), primarily relating to  
Vir Biotechnology and CureVac AG, and sales of equity 
investments realised £3,269 million (2019 – £69 million)  
mainly relating to the proceeds arising from the sale of the 
shares in Hindustan Unilever acquired as a result of the  
disposal of the Horlicks and other Consumer Healthcare 
brands.

Free cash flow
Free cash flow is the amount of cash generated by the Group 
after meeting our obligations for contingent consideration, 
interest, tax and dividends paid to non-controlling interests,  
and after capital expenditure on property, plant and equipment 
and intangible assets.

Free cash inflow

2020 
£m
5,406

2019 
£m
5,073

Total cash payments to Shionogi in relation to the ViiV 
Healthcare contingent consideration liability in the year were  
£858 million (2019 – £865 million), of which £751 million  
was recognised in cash flows from operating activities and  
£107 million was recognised in contingent consideration paid 
within investing cash flows. These payments are deductible  
for tax purposes.

68   GSK Annual Report 2020

Group financial review continuedFinancial position and resources

Assets

Non-current assets

Property, plant and equipment

Right of use assets

Goodwill

Other intangible assets

Investments in associates and joint ventures

Other investments

Deferred tax assets

Derivative financial instruments

Other non-current assets

Total non-current assets

Current assets

Inventories

Current tax recoverable

Trade and other receivables

Derivative financial instruments

Liquid investments

Cash and cash equivalents

Assets held for sale

Total current assets

Total assets

Liabilities

Current liabilities

Short-term borrowings

Contingent consideration liabilities

Trade and other payables

Derivative financial instruments

Current tax payable

Short-term provisions

Total current liabilities

Non-current liabilities

Long-term borrowings

Corporation tax payable

Deferred tax liabilities

Pensions and other post-employment benefits

Other provisions

Derivative financial instruments

Contingent consideration liabilities

Other non-current liabilities

Total non-current liabilities

Total liabilities

Net assets

Total equity

Property, plant and equipment
Our business is science-based, technology-intensive and highly 
regulated by governmental authorities. We allocate significant 
financial resources to the renewal and maintenance of our 
property, plant and equipment to minimise risks of interruption to 
production and to ensure compliance with regulatory standards. 
A number of our processes use hazardous materials. 

The total cost of our property, plant and equipment at  
31 December 2020 was £21,483 million, with a net book value 
of £10,176 million. Of this, land and buildings represented 
£3,898 million, plant and equipment £4,414 million and  
assets in construction £1,864 million. In 2020, we invested  
£1,233 million in new property, plant and equipment. This was 
mainly related to a large number of projects for the renewal, 
improvement and expansion of facilities at various worldwide 
sites to support new product development and launches as well 
as to improve the efficiency of existing supply chains. Property 
is mainly held freehold. New investment is financed from our 
liquid resources. At 31 December 2020, we had contractual 
commitments for future capital expenditure of £528 million.  
We believe that our property and plant facilities are adequate  
for our current needs.

We observe stringent procedures and use specialist skills to  
manage environmental risks from our activities. Environmental 
issues, sometimes dating from operations now modified or 
discontinued, are reported under ‘Environment’ on page 41  
and in Note 46 to the financial statements, ‘Legal proceedings’.

Right of use assets
Right of use assets amounted to £830 million at 31 December 
2020 compared with £966 million on 1 January 2020. The 
decrease in the year reflected the impact of depreciation and 
disposals of £225 million and £84 million respectively, partly 
offset by additions of £187 million.

Goodwill
Goodwill increased to £10,597 million at 31 December 2020, 
from £10,562 million. 

Other intangible assets
Other intangible assets include the cost of intangibles acquired 
from third parties and computer software. The net book value  
of other intangible assets as at 31 December 2020 was 
£29,824 million (2019 – £30,955 million). The decrease 
primarily reflected amortisation and impairment losses, net of 
reversals, in the  year of £1,394 million.

2020 
£m

2019 
£m

10,176

830

10,597

29,824

364

3,060

4,287

5

1,041

60,184

5,996

671

6,952

152

78

6,292

106

20,247

80,431

10,348

966

10,562

30,955

314

1,837

4,096

103

1,020

60,201

5,947

262

7,202

421

79

4,707

873

19,491

79,692

(3,725)

(765)

(6,918)

(755)

(15,840)

(14,939)

(221)

(545)

(1,052)

(188)

(629)

(621)

(22,148)

(24,050)

(23,425)

(23,590)

(176)

(3,600)

(3,650)

(707)

(10)

(5,104)

(803)

(189)

(3,810)

(3,457)

(670)

(1)

(4,724)

(844)

(37,475)

(37,285)

(59,623)

(61,335)

20,808

18,357

20,808

18,357

GSK Annual Report 2020   69

Investor informationFinancial statementsStrategic reportGovernance and remunerationGroup financial review continuedFinancial position and resources continued

Investments in associates and joint ventures
We held investments in associates and joint ventures with  
a carrying value at 31 December 2020 of £364 million  
(2019 – £314 million). The market value at 31 December 2020 
was £364 million (2019 – £396 million). The largest of these 
investments was in Innoviva Inc., which had a book value at  
31 December 2020 of £291 million (2019 – £261 million)  
and a market value of £291 million. See Note 20 to the  
financial statements, ‘Investments in associates and joint 
ventures’.

Other investments
We held other investments with a carrying value at  
31 December 2020 of £3,060 million (2019 – £1,837 million).  
The highest value investments held at 31 December 2020  
were in CureVac AG, which was acquired in the year and had  
a book value at 31 December 2020 of £887 million, Crispr 
Therapeutics, which had a book value of £361 million  
(2019 – £149 million) and Lyell Immunopharma, Inc., which  
had a book value at 31 December 2020 of £261 million  
(2019 – £155 million). The other investments included equity 
stakes in companies with which we have research 
collaborations, and which provide access to biotechnology 
developments of potential interest and interests in companies 
that arise from business divestments.

Derivative financial instruments: assets
We held current derivative financial assets at fair value of  
£152 million (2019 – £421 million) and non-current derivative 
financial assets held at fair value of £5 million (2019 –  
£103 million). The majority of these financial instruments related 
to foreign exchange contracts both designated and not 
designated as accounting hedges. At 31 December 2019,  
£240 million of current derivative financial assets related to a 
derivative embedded in the agreement to divest Horlicks and 
other nutritional brands to Unilever plc. See Note 40 for further 
information. 

Inventories
Inventory of £5,996 million increased from £5,947 million  
in 2019. 

Trade and other receivables
Trade and other receivables of £6,952 million decreased  
from £7,202 million in 2019.

Deferred tax assets
Deferred tax assets amounted to £4,287 million  
(2019 – £4,096 million) at 31 December 2020.

Derivative financial instruments: liabilities
We held current and non-current derivative financial liabilities  
at fair value of £231 million (2019 – £189 million). This primarily 
related to foreign exchange contracts both designated and not 
designated as accounting hedges.

70   GSK Annual Report 2020

Trade and other payables
At 31 December 2020, trade and other payables were  
£15,840 million compared with £14,939 million at  
31 December 2019. The increase primarily reflected the impact 
of higher customer return and rebate accruals. See Note 28 to 
the financial statements, ‘Trade and other payables’.

Provisions
We carried deferred tax provisions and other short-term and 
non-current provisions of £5,359 million at 31 December 2020  
(2019 – £5,101 million). Other provisions at the year-end 
included £320 million (2019 – £198 million) related to legal and 
other disputes and £860 million (2019 – £505 million) related  
to Major restructuring programmes. Provision has been made 
for legal and other disputes, indemnified disposal liabilities, 
employee related liabilities and the costs of the restructuring 
programme to the extent that at the balance sheet date a legal or 
constructive obligation existed and could be reliably estimated.

Pensions and other post-employment benefits
We account for pension and other post-employment 
arrangements in accordance with IAS 19. The net deficits  
were £2,104 million (2019 – £1,921 million) on pension 
arrangements and £1,363 million (2019 – £1,418 million) on 
unfunded post-employment liabilities. See Note 30 to the 
financial statements, ‘Pensions and other post-employment 
benefits’.

Other non-current liabilities
Other non-current liabilities amounted to £803 million at  
31 December 2020 (2019 – £844 million). 

Contingent consideration liabilities
Contingent consideration amounted to £5,869 million at  
31 December 2020 (2019 – £5,479 million), of which  
£5,359 million (2019 – £5,103 million) represented the estimated 
present value of amounts payable to Shionogi relating to ViiV 
Healthcare and £477 million (2019 – £339 million) represented 
the estimated present value of contingent consideration payable 
to Novartis related to the Vaccines acquisition.

The liability due to Shionogi included £230 million in respect  
of preferential dividends. The liability for preferential dividends 
due to Pfizer at 31 December 2020 was £1 million (2019 –  
£4 million). An explanation of the accounting for the non-
controlling interests in ViiV Healthcare is set out on page 52.

Of the total contingent consideration payable (on a post-tax 
basis) at 31 December 2020, £765 million (2019 – £755 million) 
is expected to be paid within one year. The consideration 
payable is expected to be paid over a number of years. As  
a result, the total estimated liabilities are discounted to their 
present values, on a post-tax basis using post-tax discount rates. 

The Shionogi-ViiV Healthcare contingent consideration liability 
is discounted at 8.5% and the Novartis Vaccines contingent 
consideration liability is discounted partly at 8% and partly  
at 9%.

Group financial review continuedFinancial position and resources continued

Maturity profile of bond debt
£m equivalent 

4,500 

4,000 

3,500 

3,000 

2,500 

2,000 

1,500 

1,000 

500 

0

2021

2022

2028
2024
  GBP bonds             EUR bonds            USD bonds             

2023

2027

2025

2026

2029

2030

2033 2034

2035

2038 2039

2042

2043

2045

Cash and liquid investments of £5.4 billion (2019 – £3.6 billion) 
were held centrally at 31 December 2020.

The analysis of cash and gross debt after the effects of hedging  
is as follows.

Cash and liquid investments
Gross debt – fixed1

– floating
– non-interest bearing

Net debt

2020 
£m
6,370
(24,538)
(2,612)
–
(20,780)

2019 
£m
5,293
(25,064)
(5,444)
–
(25,215)

1   Includes £1.45 billion equivalent of notes swapped from floating to fixed rates via interest 

rate swaps.

Movements in net debt

Net debt at beginning of year

Implementation of IFRS 16

2020 
£m
(25,215)

–

2019 
£m
(21,621)

(1,303)

Net debt at beginning of year, as adjusted

(25,215)

(22,924)

Increase in cash and bank overdrafts

Increase/(decrease) in liquid investments

Increase in long-term loans

Net repayment of short-term loans

Repayment of lease liabilities

Debt of subsidiary undertakings acquired

Exchange movements

Other movements

Net debt at end of year

470

1

(3,298)

7,305

227

–

(135)

(135)

826

(1)

(4,794)

1,065

214

(524)

1,015

(92)

(20,780)

(25,215)

Net debt 

Cash, cash equivalents and liquid investments

Cash, cash equivalents reported in assets  
  held for sale
Borrowings – repayable within one year

Borrowings – repayable after one year

Net debt

2020 
£m
6,370

2019 
£m
4,786

–
(3,725)

(23,425)

(20,780)

507
(6,918)

(23,590)

(25,215)

At 31 December 2020, net debt was £20.8 billion, compared 
with £25.2 billion at 31 December 2019, comprising gross debt 
of £27.2 billion and cash and liquid investments of £6.4 billion. 
Net debt decreased due to the £3.3 billion proceeds from the 
Horlicks and other Consumer brands disposal including shares 
in Hindustan Unilever of £2.7 billion and £0.6 billion of other 
assets, plus £0.6 billion of other business and asset disposals 
together with £5.4 billion free cash flow, partly offset by cash 
divested of £0.5 billion, dividends paid to shareholders of  
£4.0 billion and £0.4 billion in additional investments. 

At 31 December 2020, GSK had short-term borrowings 
(including overdrafts and lease liabilities) repayable within  
12 months of £3.7 billion with loans of £2.6 billion repayable  
in the subsequent year.

At 31 December 2020, GSK’s cash and liquid investments 
were held as follows:

Bank balances and deposits

Bank balances and deposits reported in  
  assets held for sale
US Treasury and Treasury repo only money  
  market funds
Liquidity funds

Cash and cash equivalents

Liquid investments – government securities

2020 
£m
3,000

2019 
£m
2,565

–

507

317
2,975

6,292

78

6,370

102
2,040

5,214

79

5,293

GSK Annual Report 2020   71

Investor informationFinancial statementsStrategic reportGovernance and remunerationGroup financial review continued 
 
 
 
 
 
 
Financial position and resources continued

Interest rate benchmark reform
‘Interest rate benchmark reform – Amendments to IFRS 9,  
IAS 39 and IFRS 7’ was issued by the IASB in September 
2019. These amendments modify specific hedge accounting 
requirements to allow hedge accounting to continue for affected 
hedges during the period of uncertainty before the hedged 
items or hedging instruments affected by the current interest 
rate benchmarks are amended as a result of the ongoing 
interest rate benchmark reforms.

At 31 December 2020, the Group was not directly exposed  
to interest rate benchmark reform as it held no interest rate 
derivatives that referenced LIBOR and matured after the end  
of 2021 and all floating rate bonds were due to mature before 
the end of 2021.

The Group has closely monitored the market and the output 
from the various industry working groups managing the 
transition to new benchmark interest rates. This includes 
announcements made by LIBOR regulators, including the 
Financial Conduct Authority (FCA) and the US Commodity 
Futures Trading Commission, regarding the transition away  
from LIBOR (including GBP LIBOR, USD LIBOR and 
EURIBOR) to the Sterling Overnight Index Average Rate 
(SONIA), the Secured Overnight Financing Rate (SOFR),  
and the Euro Short-Term Rate (€STR) respectively. The FCA 
has made it clear that, at the end of 2021, it will no longer  
seek to persuade, or compel, banks to submit to LIBOR.  
The only exception to this is USD LIBOR, where the 
Intercontinental Exchange (ICE) Benchmark Administration 
(IBA), the FCA-regulated and authorised administrator of 
LIBOR, has announced that it will consult on its intention to 
cease USD LIBOR. IBA intends that, subject to confirmation 
following its consultation, one week and two month USD  
LIBOR settings will cease at the end of 2021, and that the  
USD LIBOR panel will cease at the end of June 2023.

The Group is undertaking an interest rate benchmark transition 
programme to identify potential exposures within the business 
and deliver a smooth transition to appropriate alternative 
benchmark rates.

Total equity
At 31 December 2020, total equity had increased from  
£18,357 million at 31 December 2019 to £20,808 million. 

A summary of the movements in equity is set out below.

Total equity at beginning of year

Implementation of IFRS 16

Total equity at beginning of year, as adjusted
Total comprehensive income for the year

Dividends to shareholders

Recognition of interest in Consumer Healthcare

  Joint Venture

Ordinary shares issued

Changes in non-controlling interests

Share-based incentive plans

Tax on share-based incentive plans

Contributions from non-controlling interests

Distributions to non-controlling interests

Total equity at end of year

2020 
£m
18,357

–

18,357
7,358

(3,977)

–

29

(131)

381

(4)

3

2019 
£m
3,672

(93)

3,579
3,701

(3,953)

14,969

51

(10)

365

19

–

(1,208)

20,808

(364)

18,357

Share purchases
At 31 December 2020, GSK held 355.2 million shares as 
Treasury shares (2019 – 393.5 million shares), at a cost of 
£4,969 million (2019 – £5,505 million), which has been 
deducted from retained earnings.

No ordinary shares were repurchased in the period 1 January 
2020 to 3 March 2021 and the company does not expect  
to make any ordinary share repurchases in the remainder  
of 2021. 

In 2020, 38.3 million Treasury shares were transferred to the 
Employee Share Ownership Plan (ESOP) Trusts. Shares are 
held by the Trusts to satisfy future exercises of options and 
awards under the Group share option and award schemes.  
A proportion of the shares held by the Trusts are in respect  
of awards where the rules of the scheme require us to satisfy 
exercises through market purchases rather than the issue of 
new shares. The shares held by the Trusts are matched to 
options and awards granted.

At 31 December 2020, the ESOP Trusts held 49.0 million  
(2019 – 36.4 million) GSK shares against the future exercise  
of share options and share awards. The carrying value of  
£195 million (2019 – £135 million) has been deducted from 
other reserves. The market value of these shares was  
£657 million (2019 – £647 million).

72   GSK Annual Report 2020

Group financial review continued 
Financial position and resources continued

Contractual obligations and commitments
Financial commitments are summarised in Note 35 to the 
financial statements, ‘Commitments’. 

The following table sets out our contractual obligations and 
commitments at 31 December 2020 as they fall due for 
payment.

Loans

Interest on loans

Lease obligations

Future finance charges

Intangible assets

Property, plant & equipment

Investments

Purchase commitments

Pensions

Total

Total Under 1 yr
£m
3,493

£m
26,191

1-3 yrs
£m
6,644 

3-5 yrs
£m

5 yrs+
£m
3,039 13,015

8,309 

1,117 

180

12,307

528

153

746

88

725

230

34

354

403

40

648

44

1,307

1,115

5,162

333

50

182

33

372

63

1,337

2,031

8,585

124

58

90

44

1

55

2

–

–

–

6

–

49,619

5,971

9,987

6,458 27,203

In 2018, we reached an agreement with the trustees of the  
UK pension schemes to make additional contributions, to  
assist in eliminating the pension deficit identified as part of  
the 31 December 2017 actuarial funding valuation. The table  
includes this commitment but excludes the normal ongoing 
annual funding requirement in the UK of approximately  
£130 million. For further information on pension obligations,  
see Note 30 to the financial statements, ‘Pensions and  
other post-employment benefits’.

Contingent liabilities 
Other contingent liabilities are set out in Note 34 to the financial 
statements, ‘Contingent liabilities’. 

The following table sets out contingent liabilities, comprising 
discounted bills, performance guarantees, letters of credit and 
other items arising in the normal course of business, and when 
they are expected to expire.

Total Under 1 yr
£m

£m

1-3 yrs
£m

3-5 yrs
£m

5 yrs+
£m

34

104

138

21

14

35

4

21

25

9

17

26

–

52

52

Commitments in respect of loans and future interest payable  
on loans are disclosed before taking into account the effect of 
derivatives.

Guarantees

Other contingent liabilities

Total

We have entered into a number of research collaborations to 
develop new compounds with other pharmaceutical companies. 
The terms of these arrangements can include upfront fees, 
equity investments, loans and commitments to fund specified 
levels of research. In addition, we will often agree to make 
further payments if future ‘milestones’ are achieved.

As some of these agreements relate to compounds in the early 
stages of development, the potential obligation to make 
milestone payments will continue for a number of years if the 
compounds move successfully through the development 
process. Generally, the closer the product is to marketing 
approval, the greater the probability of success. The amounts 
shown above within intangible assets represent the maximum 
that would be paid if all milestones were achieved, and include 
£4.5 billion which relates to externalised projects in the 
discovery portfolio. There was a decrease in the commitments 
in 2020 as a result of a reduction in outstanding loan 
commitments. 

In the normal course of business, we have provided various 
indemnification guarantees in respect of business disposals  
in which legal and other disputes have subsequently arisen. A  
provision is made where an outflow of resources is considered 
probable and a reliable estimate can be made of the likely 
outcome of the dispute and this is included in Note 31 to  
the financial statements, ‘Other provisions’.

We provide for the outcome of tax, legal and other disputes 
when an outflow of resources is considered probable and a 
reliable estimate of the outflow may be made. At 31 December 
2020, other than for those disputes where provision has been 
made, it was not possible to make a reliable estimate of the 
potential outflow of funds that might be required to settle 
disputes where the possibility of there being an outflow was 
more than remote.

The ultimate liability for such matters may vary significantly  
from the amounts provided and is dependent upon negotiations 
with the relevant tax authorities and the outcome of litigation 
proceedings, where relevant. This is discussed further in 
‘Principal risks and uncertainties’ on pages 261 to 275 and 
Note 46 to the financial statements, ‘Legal proceedings’.

GSK Annual Report 2020   73

Investor informationFinancial statementsStrategic reportGovernance and remunerationGroup financial review continuedInterest rate risk management
GSK’s objective is to minimise the effective net interest cost 
and to balance the mix of debt at fixed and floating interest rates 
over time. The policy on interest rate risk management limits the 
net amount of floating rate debt to a specific cap, reviewed and 
agreed no less than annually by the Board.

Foreign exchange risk management
Our objective is to minimise the exposure of overseas  
operating subsidiaries to transaction risk by matching local 
currency income with local currency costs where possible. 
Foreign currency transaction exposures arising on external  
and internal trade flows are selectively hedged. GSK’s internal 
trading transactions are matched centrally and we manage 
inter-company payment terms to reduce foreign currency risk.  
Where possible, we manage the cash surpluses or borrowing 
requirements of subsidiary companies centrally using forward 
contracts to hedge future repayments back into the originating 
currency. 

In order to reduce foreign currency translation exposure,  
we seek to denominate borrowings in the currencies of 
our principal assets and cash flows. These are primarily 
denominated in US Dollars, Euros and Sterling. Borrowings  
can be swapped into other currencies as required. 

Borrowings denominated in, or swapped into, foreign 
currencies that match investments in overseas Group assets 
may be treated as a hedge against the relevant assets. Forward 
contracts in major currencies are also used to reduce exposure 
to the Group’s investment in overseas Group assets. The TMG 
reviews the ratio of borrowings to assets for major currencies 
regularly.

Counterparty risk management
We set global counterparty limits for each of our banking and 
investment counterparties based on long-term credit ratings 
from Moody’s and Standard and Poor’s. Usage of these limits is 
actively monitored and any breach of these limits would be 
reported to the CFO immediately.

In addition, relationship banks and their credit ratings are 
reviewed regularly so that, when changes in ratings occur, 
changes can be made to investment levels or to authority limits 
as appropriate. All banking counterparty limits are reviewed at 
least annually.

Treasury policies

We report in Sterling and pay dividends out of Sterling cash 
flows. The role of Treasury is to monitor and manage the 
Group’s external and internal funding requirements and financial 
risks in support of our strategic objectives. GSK operates on  
a global basis, primarily through subsidiary companies, and  
we manage our capital to ensure that our subsidiaries are able 
to operate as going concerns and to optimise returns to 
shareholders through an appropriate balance of debt and 
equity. Treasury activities are governed by policies approved 
annually by the Board of Directors, and most recently on  
15 October 2020. A Treasury Management Group (TMG) 
meeting, chaired by our Chief Financial Officer, takes place  
on a regular basis to review Treasury activities. Its members 
receive management information relating to these activities.

Treasury operations
The objective of GSK’s Treasury activities is to minimise the 
post-tax net cost of financial operations and reduce its volatility 
in order to benefit earnings and cash flows. GSK uses a variety 
of financial instruments to finance its operations and derivative 
financial instruments to manage market risks from these 
operations. Derivatives principally comprise foreign exchange 
forward contracts and swaps which are used to swap 
borrowings and liquid assets into currencies required for  
Group purposes, as well as interest rate swaps which are  
used to manage exposure to financial risks from changes in 
interest rates.

Derivatives are used exclusively for hedging purposes in relation 
to underlying business activities and not as trading or 
speculative instruments.

Capital management
GSK’s financial strategy, implemented through the Group’s 
financial architecture, supports GSK’s strategic priorities and  
is regularly reviewed by the Board. We manage the capital 
structure of the Group through an appropriate mix of debt and 
equity. We continue to manage our financial policies to a credit 
profile that particularly targets short-term credit ratings of A-1 
and P-1 while maintaining single A long-term ratings consistent 
with those targets.

GSK’s long-term credit rating with Standard and Poor’s is A 
(stable outlook) and with Moody’s Investor Services (‘Moody’s’) 
is A2 (negative outlook). Our short-term credit ratings are A-1 
and P-1 with Standard and Poor’s and Moody’s respectively.

Liquidity risk management
GSK’s policy is to borrow centrally in order to meet anticipated 
funding requirements. Our cash flow forecasts and funding 
requirements are monitored by the TMG on a regular basis.  
Our strategy is to diversify liquidity sources using a range of 
facilities and to maintain broad access to financial markets.

Each day, we sweep cash from a number of global subsidiaries  
to central Treasury accounts for liquidity management purposes.

74   GSK Annual Report 2020

Group financial review continuedCritical accounting policies

The Group consolidated financial statements are prepared in 
accordance with IFRS, as adopted pursuant to Regulation (EC) 
No 1606/2002 as it applies in the European Union, and also 
with IFRS as issued by the International Accounting Standards 
Board (IASB), following the accounting policies approved by 
the Board and described in Note 2 to the financial statements, 
‘Accounting principles and policies’. 

We are required to make estimates and assumptions that  
affect the amounts of assets, liabilities, revenue and expenses 
reported in the financial statements. Actual amounts and  
results could differ from those estimates.

The critical accounting policies relate to the following areas:

 – Turnover

 – Taxation (Note 14)

 – Legal and other disputes (Notes 31 and 46)

 – Contingent consideration (Note 32)

 – Pensions and other post-employment benefits (Note 30).

Information on the judgements and estimates made in these 
areas is given in Note 3 to the financial statements, ‘Key 
accounting judgements and estimates’.

Turnover
In respect of the Turnover accounting policy, our largest 
business is US Pharmaceuticals, and the US market has  
the most complex arrangements for rebates, discounts and 
allowances. The following briefly describes the nature of the 
arrangements in existence in our US Pharmaceuticals business:

 – We have arrangements with certain indirect customers 
whereby the customer is able to buy products from 
wholesalers at reduced prices. A chargeback represents  
the difference between the invoice price to the wholesaler 
and the indirect customer’s contractual discounted price. 
Accruals for estimating chargebacks are calculated based  
on the terms of each agreement, historical experience and 
product growth rates

 – Customer rebates are offered to key managed care and 

Group Purchasing Organisations and other direct and indirect 
customers. These arrangements require the customer to 
achieve certain performance targets relating to the value of 
product purchased, formulary status or pre-determined market 
shares relative to competitors. The accrual for customer 
rebates is estimated based on the specific terms in each 
agreement, historical experience and product growth rates

 – The US Medicaid programme is a state-administered 
programme providing assistance to certain poor and 
vulnerable patients. In 1990, the Medicaid Drug Rebate 
Program was established to reduce state and federal 
expenditure on prescription drugs. In 2010, the Patient 
Protection and Affordable Care Act became law. We 
participate by providing rebates to states. Accruals for 
Medicaid rebates are calculated based on the specific  
terms of the relevant regulations or the Patient Protection  
and Affordable Care Act

 – Cash discounts are offered to customers to encourage 
prompt payment. These are accrued for at the time of 
invoicing and adjusted subsequently to reflect actual 
experience

 – We record an accrual for estimated sales returns by applying 

historical experience of customer returns to the amounts 
invoiced, together with market-related information such as 
stock levels at wholesalers, anticipated price increases and 
competitor activity.

A reconciliation of gross turnover to net turnover for the US 
Pharmaceuticals business is as follows:

2020
Margin 
%

£m
100 18,471

2019
Margin 
%

£m 
100 18,227

2018
Margin 
%
100

£m
20,035

(6,754)

(34)

(5,976)

(32)

(5,147)

(28)

(5,205)
(388)

(26)
(2)

(4,264)
(356)

(23)
(2)

(4,594)
(361)

(25)
(2)

Gross turnover

Market-driven  
  segments
Government  
  mandated and  
  state programmes 
Cash discounts

Customer returns
Prior year adjustments

Other prior year items

Other items

(117)
402

–

(522)

Total deductions 

(12,584)

Net turnover

7,451

(1)
2

–

(141)
247

–

(2)

(579)
(63) (11,069)
37
7,402

(1)
1

–

(3)

(98)
98

(59)

(613)

(1)
1

–

(4)

(60) (10,774)

40

7,453

(59)

41

Market-driven segments consist primarily of managed care and 
Medicare plans with which we negotiate contract pricing that is 
honoured via rebates and chargebacks. Mandated segments 
consist primarily of Medicaid and federal government 
programmes which receive government-mandated pricing via 
rebates and chargebacks.

GSK Annual Report 2020   75

Investor informationFinancial statementsStrategic reportGovernance and remunerationGroup financial review continued 
 
 
We may become involved in significant legal proceedings, in 
respect of which it is not possible to make a reliable estimate  
of the expected financial effect, if any, that could result from 
ultimate resolution of the proceedings. In these cases, 
appropriate disclosure about such cases would be included  
in the Annual Report, but no provision would be made.

This position could change over time and, therefore, there can 
be no assurance that any losses that result from the outcome of 
any legal proceedings will not exceed by a material amount the 
amount of the provisions reported in the Group’s financial 
statements.

Like many pharmaceutical companies, we are faced with  
various complex product liability, anti-trust and patent litigation, 
as well as investigations of our operations conducted by various 
governmental regulatory agencies. Throughout the year, the 
General Counsel of the Group, as head of the Group’s legal 
function, and the Senior Vice President and Head of Global 
Litigation for the Group, who is responsible for all litigation and 
government investigations, routinely brief the Chief Executive 
Officer, the Chief Financial Officer and the Board of Directors 
on the significant litigation pending against the Group and 
governmental investigations of the Group. 

These meetings, as appropriate, detail the status of significant 
litigation and government investigations and review matters 
such as the number of claims notified to us, information on 
potential claims not yet notified, assessment of the validity of 
claims, progress made in settling claims, recent settlement 
levels and potential reimbursement by insurers.

The meetings also include an assessment of whether or not 
there is sufficient information available for us to be able to make 
a reliable estimate of the potential outcomes of the disputes. 
Often, external counsel assisting us with various litigation 
matters and investigations will also assist in the briefing of the 
Board and senior management. Following these discussions, 
for those matters where it is possible to make a reliable estimate 
of the amount of a provision, if any, that may be required, the 
level of provision for legal and other disputes is reviewed and 
adjusted as appropriate. These matters are discussed further  
in Note 46 to the financial statements, ‘Legal proceedings’.

Critical accounting policies continued

The increased deductions in the government-mandated  
and state programmes of the gross turnover to net turnover 
reconciliation primarily reflected higher rebates and 
chargebacks on respiratory products, and on Advair in 
particular. During the year Advair accounted for 6% of US 
Pharmaceuticals turnover and approximately 24% of the total 
deduction for rebates and returns.

The respiratory portfolio as a whole, including Established 
Respiratory products, accounted for approximately 79% of  
the total deduction in the year. 

The balance sheet accruals for rebates, discounts, allowances 
and returns for the US Pharmaceuticals and Vaccines businesses 
are managed on a combined basis. At 31 December 2020, the 
total accrual amounted to £4,686 million (2019 – £4,200 million). 

A monthly process is operated to monitor inventory levels at 
wholesalers for any abnormal movements. This process uses 
gross sales volumes, prescription volumes based on third party 
data sources and information received from key wholesalers. 
The aim of this is to maintain inventories at a consistent level 
from year to year based on the pattern of consumption.

On this basis, US Pharmaceuticals and Vaccines inventory  
levels at wholesalers and in other distribution channels at  
31 December 2020 were estimated to amount to  
approximately four weeks of turnover. This calculation uses  
third party information, the accuracy of which cannot be totally 
verified, but is believed to be sufficiently reliable for this 
purpose.

Legal and other disputes
In respect of the accounting policy for Legal and other disputes,  
the following briefly describes the process by which we 
determine the level of provision that is necessary.

In accordance with the requirements of IAS 37, ‘Provisions, 
contingent liabilities and contingent assets’, we provide for 
anticipated settlement costs where an outflow of resources is 
considered probable and a reliable estimate may be made of 
the likely outcome of the dispute and legal and other expenses 
arising from claims against the Group. 

Strategic report

The Strategic report was approved by the Board of Directors on
8 March 2021

Iain Mackay
Chief Financial Officer
8 March 2021

76   GSK Annual Report 2020

Group financial review continued 
Strategic report

Governance and remuneration

Financial statements

Investor information

Corporate 
Governance

In this section

Chairman’s Governance statement 
The Board 
Corporate Executive Team 
Board architecture 
Board roles and responsibilities 
Board activity and principal decisions 
Our purpose, values and culture 
The Board’s approach to engagement 
Board performance 
Board Committee information 
Our Board Committee reports 
Section 172 statement 
Directors’ report 

78
80
83 
85
86
87
90
91
94
96 
97  
108
109

GSK Annual Report 2020   77
GSK Annual Report 2020   77

Investor informationFinancial statementsStrategic reportGovernance and remunerationChairman’s Governance statement

In last year’s Governance statement, I explained that our primary 
objective for 2020 was to ensure there was clarity between the 
Board and management on GSK’s execution of strategy and its 
operational priorities. We have aligned our long-term priorities  
of Innovation, Performance and Trust powered by culture  
and agreed on the metrics to measure delivery against them.  
The Board’s annual cycle of meetings ensures that all major 
components of our strategy are reviewed over the course  
of the year. 

The COVID-19 pandemic impacted and dominated all our  
lives for the majority of 2020. The Board was no different but 
adapted well to operating virtually. We invested significant time 
in assessing and responding to the impact of the pandemic. 
Management and the Board established a framework to 
consider three key areas: our People, Continuity and Solutions. 
With support from the Corporate Responsibility and the 
Science committees, the Board considered the impact of 
COVID-19 on our organisation, initiatives, treatments and 
solutions, and undertook a review of the appropriateness  
of our Vaccines business and technology platform to ensure  
that it would continue to be fully competitive in a post 
COVID-19 world. 

Resilience and decision-making 
The Board’s resilience was tested individually and as a team  
by COVID-19, with the imperative of remaining fast and agile in 
its decision-making. I have been deeply impressed with how 
management and the Board stepped up to and embraced this 
challenge. Of our six scheduled meetings only our January one 
took place face to face. Since March, the Board and our 
Committee meetings were all virtual. In doing so, we, like the 
rest of the organisation, had to adjust to the lack of physical 
contact, including those crucial informal interactions. These help 
build relationships, trigger ideas and evolve thinking on complex 
topics. Charlie Bancroft joined the Board in May and has yet to 
attend a physical meeting. His induction has so far taken place 
entirely virtually. 

We have thought carefully as a Board on how we organise our 
virtual meetings, engage and spend time together to build and 
maintain high quality engagements and operate effectively.  
I have been pleased to observe at close quarters how the 
Board’s commitment has fully aligned with the Executive: 
continuous communication, a sense of urgency, agility, and 
desire to maintain speed of decision making has helped in 
ensuring we can continue to support management in the timely 
execution of our strategic priorities. 

Education and focus on Science
Given the critical importance of strengthening the pipeline,  
the Board has benefitted from devoting a higher proportion of 
its time in understanding the science behind our strategy and 
testing its application. It is important that the Board has a 
working understanding of the key strategic themes upon  
which our R&D strategy is based. These themes have been 
complemented by Board R&D science thematic deep dives. 
Our focus was on the fundamentals of our strategy: human 
genetics, the immune system and AI and ML, as well as to  
gain a deeper understanding of COVID-19 and our vaccines 
technology. These reviews were run by Dr Hal Barron, our  
CSO, supported by our Science Committee & Scientific and 
Medical Experts. The Board also receives regular updates  
from Hal on progress in further strengthening the pipeline,  
the evolution of our R&D organisation and its operations  
and our incredibly talented scientists. 

Governance architecture
Being clear on the priorities of the Board has enabled the 
allocation of oversight responsibility for our Innovation, 
Performance and Trust priorities to the Committees. This  
means that every meeting can be focused directly on those 
issues that really matter to GSK.

The benefits of this alignment between the Board and its 
Committees at the start of 2020 became evident as the year 
progressed. In particular, changes to the remit of the Science 
and Corporate Responsibility committees and the 
establishment of a Transformation & Separation Committee 
enabled greater focus on oversight and challenge. Full details  
of each committee’s activities are set out later in this report,  
but I would like to highlight below certain key areas of their work. 

Transformation & Separation Committee: This Committee 
was established to ensure the Board could devote sufficient 
attention to the issues surrounding the creation of the 
Biopharma and Consumer Healthcare businesses. It reviews 
decisions around physical separation and corporate finance 
such as listing locations. The Committee is also mindful of not 
just separating the cost base of two businesses, but creating 
independent, competitively structured cost bases that are 
efficient and fit for purpose. It therefore also oversees 
management’s restructuring programmes to ensure the desired 
benefits are delivered. It is a remarkable achievement that, 
notwithstanding COVID-19, all of the major programmes are 
on track.

78   GSK Annual Report 2020

Corporate Responsibility Committee: This Committee is 
central in guiding the company’s ESG agenda. It has reviewed 
and supported management’s more aggressive approach to 
executing the E and S aspects of ESG. This has included 
reviewing and endorsing a new level of ambition on 
environmental sustainability through setting new goals to 
achieve a net zero impact on climate and net positive impact  
on nature by 2030. A review of inclusion and diversity  
included disclosing targets on workforce race and ethnicity  
and re-basing our gender diversity targets.

The Committee played a key role in guiding and overseeing 
management’s response to COVID-19. It reviewed the 
implications of production at risk and scale up, partnering, 
geographic allocation, access and pricing. 

I am now even more convinced that a strong commitment to 
ESG is not just a business necessity but a long-term value 
driver for the company which benefits all our stakeholders.  
We believe we are well placed in this regard for the future. 

Science Committee: This Committee continues to support 
oversight of the scientific assumptions which drive our 
distinctive R&D strategy evolved by the CSO for Biopharma  
and as I explained earlier, guides and educates the Board  
from a scientific perspective.

During the year, the CSO and his team sought to build on the 
foundations set in 2019 by continuing to strengthen our pipeline 
organically, through collaborations and business development. 
The Committee’s review of the underlying scientific assumptions 
and provision of scientific technical assurance on business 
development transactions has been of critical support to the 
Board.

Board succession planning
I am very pleased that Lynn Elsenhans has agreed to stay for  
a further year before stepping down from the Board at the  
2022 AGM. This will help with continuity of leadership of the 
Corporate Responsibility Committee as we work to separation 
and facilitate a smooth transition for her successor in the current 
COVID-19 environment. 

It is an honour to lead such a high-performing, collegiate and 
unified Board. The formal governance planning for separation 
will begin in the second half of 2021 and this will include 
building towards the creation of two new boards. As we enter 
this critical period, my intention is to maintain the continuity  
and cohesion of the current Board which is highly focused on 
maximising value for you our shareholders up to, and beyond, 
the point of separation. 

Evaluation
After a busy year, we were pleased that Jan Hall of No 4 was 
able to complete a follow-up independent Board review to help 
us further improve the Board’s effectiveness during 2021.  
The conclusions of this review are set out later in this report.

During the year, the company continued to operate and  
comply with the requirements of the Financial Reporting 
Council's 2018 UK Corporate Governance Code. A copy of  
the 2018 Code can be found on www.frc.org.uk.

I look forward to connecting with you at our AGM this year in 
May and updating you at that time on our progress. Thank you 
for your continued support.

Sir Jonathan Symonds 
Chairman

8 March 2021

GSK Annual Report 2020   79

Investor informationFinancial statementsStrategic reportGovernance and remunerationThe Board

Board composition
Composition

Executive 
Non-Executive 
Tenure Non-Executive

Up to 3 years 
3-6 years 
6-9 years 
9-10 years 

25%
75%

22%
45%
22%
11%

Board diversity
Gender 

Male 
Female 
Ethnicity

58%
42%

Black, Asian and minority ethnic  8%
92%
White 

   See more information on page 106

International experience

Global 
US 
Europe 
EMAP 

92%
100%
92%
83%

Sir Jonathan Symonds, CBE 
Non-Executive Chairman 

Age: 62  
Nationality: British 
Appointed: 1 September 2019

N   T

Dame Emma Walmsley 
Chief Executive Officer

Age: 51 
Nationality: British
Appointed: 1 January 2017  
Chief Executive Officer from 1 April 2017

Iain Mackay 
Chief Financial Officer

Age: 59 
Nationality: British 
Appointed: 14 January 2019  
Chief Financial Officer from 1 April 2019

Dr Hal Barron 
Chief Scientific Officer  
and President, R&D

Age: 58 
Nationality: American 
Appointed: 1 January 2018
Chief Scientific Officer and President,  
R&D from 1 April 2018

Skills and experience
Jon has extensive international financial, life sciences and governance experience. 

Jon served as an Independent Non-Executive Director of HSBC Holdings plc from April 2014, and 
as Deputy Group Chairman from August 2018, until his retirement from the Board in February 2020. 
He was previously Chairman of HSBC Bank plc, Chief Financial Officer of Novartis AG, Partner  
and Managing Director of Goldman Sachs, Chief Financial Officer of AstraZeneca plc, and a Partner 
at KPMG. His governance experience includes roles as Non-Executive Director and Chair of the 
Audit Committees of Diageo plc and QinetiQ Group plc and Non-Executive Chair of Proteus Digital 
Health Inc. 

Jon is a Fellow of the Institute of Chartered Accountants in England and Wales.

External appointments
Non-Executive Director, Rubius Therapeutics, Inc; Non-Executive Director, Genomics England 
Limited having previously served as its Chairman; Member, European Round Table for Industry. 

Skills and experience
Prior to her appointment as GSK’s CEO, Emma was the CEO of GSK Consumer Healthcare, a Joint 
Venture between GSK and Novartis, from its creation in March 2015. Emma joined GSK in 2010 from 
L’Oreal, having worked for 17 years in a variety of roles in Paris, London, New York and Shanghai. 
Emma was previously a Non-Executive Director of Diageo plc. 

Emma holds an MA in Classics and Modern Languages from Oxford University.

External appointments
Independent director, Microsoft, Inc; Honorary Fellow, Royal Society of Chemistry.

Skills and experience
Prior to joining GSK, Iain was Group Finance Director at HSBC Holdings plc, a position he held for 
eight years. A chartered accountant, Iain has worked in Asia, the US and Europe and before HSBC 
was at General Electric, Schlumberger Dowell and Price Waterhouse. Iain was previously a Trustee 
of the British Heart Foundation and Chair of its Audit and Risk Committee. 

Iain holds an MA in Business Studies and Accounting and holds an Honorary Doctorate from 
Aberdeen University in Scotland.

Iain is a member of the Institute of Chartered Accountants of Scotland.

External appointments
Member, Court of the University of Aberdeen and Chair of its Remuneration Committee; Member, 
The 100 Group and Chair of its Financial Reporting Committee.

Skills and experience
Prior to joining GSK, Hal was President, R&D at Calico LLC (California Life Company), an Alphabet-
funded company that uses advanced technologies to increase understanding of lifespan biology. 
Prior to this, Hal was Executive Vice President, Head of Global Product Development, and Chief 
Medical Officer of Roche, responsible for all the products in the combined portfolio of Roche and 
Genentech. At Genentech, he was Senior Vice President of Development and Chief Medical Officer. 
Hal was a Non-Executive Director and Chair of the Science & Technology Committee at Juno 
Therapeutics, Inc until March 2018, when it was acquired by Celgene Corporation. 

External appointments
Associate Adjunct Professor, Epidemiology & Biostatistics, University of California, San Francisco; 
Non-Executive Board Director, GRAIL, Inc, an early cancer detection healthcare company; Advisory 
Board Member, Verily Life Sciences LLC, a subsidiary of Alphabet, Inc.

Key   

 Committee Chair   N  Nominations & Corporate Governance   A  Audit & Risk   R  Remuneration   S  Science   C  Corporate Responsibility   

T   Transformation & Separation

80   GSK Annual Report 2020

 
The Board continued

Charles Bancroft  
Independent Non-Executive Director 
Age: 61 
Nationality: American 
Appointed: 1 May 2020

A    T

Manvinder Singh (Vindi) Banga  
Senior Independent Non-Executive 
Director 
Age: 66 
Nationality: British 
Appointed: 1 September 2015  
Senior Independent Non-Executive Director  
from 5 May 2016

N   A   R   T

Dr Vivienne Cox, CBE  
Independent Non-Executive Director  
& Workforce Engagement Director 
Age: 61 
Nationality: British 
Appointed: 1 July 2016

R   C   T

Skills and experience
Charlie has a wealth of financial and management experience in global biopharma.

Charlie retired from a successful career at Bristol Myers Squibb (BMS) in March 2020 where  
he held a number of leadership roles in commercial, strategy and finance. Beginning his career  
at BMS in 1984, he held positions of increasing responsibility within the finance organisation and 
had commercial operational responsibility for Latin America, Middle East, Africa, Canada, Japan  
and several Pacific Rim countries. He was appointed Chief Financial Officer in 2010, Chief Financial 
Officer and Executive Vice President, Global Business Operations in 2016 and Executive Vice 
President and Head of Integration and Strategy & Business Development in 2019. Charlie 
successfully steered BMS through a period of strategic transformation, including its recent  
$74bn acquisition of Celgene. Charlie also served as a member of the Board of Colgate-Palmolive 
Company from 2017 until March 2020.

External appointments
Board Member, Kodiak Sciences Inc; Board Member, BioVector Inc; Advisory Board Member,  
Drexel University’s LeBow College of Business. 

The Board determined that Charlie has recent and relevant financial experience and agreed that  
he has the appropriate qualifications and background to be an audit committee financial expert.

Skills and experience
Vindi has many years of commercial experience and a track record of delivering outstanding 
performance in highly competitive global consumer-focused businesses. 

Prior to joining GSK, Vindi spent 33 years at Unilever plc, where his last role (amongst several senior 
positions) was President of the Global Foods, Home and Personal Care businesses, and a member 
of the Unilever Executive Board. Vindi sat on the Prime Minister of India’s Council of Trade & Industry 
from 2004 to 2014 and was on the Board of Governors of the Indian Institute of Management (IIM), 
Ahmedabad. Vindi is also the recipient of the Padma Bhushan, one of India’s highest civilian honours. 
Vindi has been a Non-Executive Director of the Confederation of British Industry (CBI) and Thomson 
Reuters Corp, Chairman of the Supervisory Board of Mauser Group, Chairman of Kalle GmbH and 
Senior Independent Director of Marks & Spencer Group plc.

External appointments
Partner, Clayton Dubilier & Rice; Director, High Ridge Brands Co; Non-Executive Director, The 
Economist Newspaper Limited; Member, Holdingham International Advisory Board; Board Member, 
International Chamber of Commerce United Kingdom; Member, Governing Board of the Indian 
School of Business, Hyderabad; Member, Global Leadership Council of Saïd Business School, 
Oxford; Member, Indo UK CEO Forum; Chair of the Board of Trustees, Marie Curie. 

Skills and experience
Vivienne has wide experience of business gained in the energy, natural resources and publishing 
sectors. She also has a deep understanding of regulatory organisations and government. 

Vivienne worked for BP plc for 28 years, in Britain and Continental Europe, in posts including 
Executive Vice President and Chief Executive of BP’s gas, power and renewable business and its 
alternative energy unit. Vivienne was previously a Non-Executive Director of BG Group plc and Rio 
Tinto plc and the Lead Independent Director at the UK Government’s Department for International 
Development. Vivienne was appointed Commander of the Order of the British Empire in the 2016 
New Year Honours for services to the UK Economy and Sustainability. 

External appointments 
Senior Independent Director, Pearson plc; Chairman of the Supervisory Board, Vallourec; Non- 
Executive Director, Stena AB; Advisory Board Member, African Leadership Institute; Vice President, 
Energy Institute; Advisory Board Member, Montrose Associates; Chair, Rosalind Franklin Institute; 
Vice Chair, Saïd Business School, Oxford and member of its Global Leadership Council; Patron, 
Hospice of St Francis.  

Lynn Elsenhans 
Independent Non-Executive Director 

Skills and experience
Lynn has a wealth of experience running a global business and significant knowledge of the global 
markets in which GSK operates. 

Age: 64 
Nationality: American  
Appointed: 1 July 2012

C   N   A   T

Lynn served as Chair, President and Chief Executive Officer of Sunoco Inc from 2009 to 2012. Prior 
to joining Sunoco in 2008 as President and Chief Executive Officer, Lynn worked for Royal Dutch 
Shell, which she joined in 1980, and where she held a number of senior roles, including Executive 
Vice President, Global Manufacturing from 2005 to 2008. Lynn was previously a Non-Executive 
Director of the First Tee of Greater Houston, Flowserve Corporation and the Texas Medical Center, 
and a Trustee of the United Way of Greater Houston. 

External appointments
Non-Executive Director and Chair of the Governance and Corporate Responsibility Committee, 
Baker Hughes Company; Board Director and Chair of the Audit Committee, Saudi Aramco; Advisory 
Board Member, Johns Hopkins University, Whiting School of Engineering; Member, Audit Committee 
Leadership Network. 

Key   

 Committee Chair   N  Nominations & Corporate Governance   A  Audit & Risk   R  Remuneration   S  Science   C  Corporate Responsibility   

T   Transformation & Separation

GSK Annual Report 2020   81

Investor informationFinancial statementsStrategic reportGovernance and remunerationThe Board continued

Dr Laurie Glimcher  
Independent Non-Executive Director  
and Scientific & Medical Expert

Age: 69 
Nationality: American 
Appointed: 1 September 2017 

  A   S

Skills and experience
Laurie brings scientific and public health expertise to the Board’s deliberations, and a wealth of global, 
publicly listed pharmaceutical business experience. 

In addition to a number of senior leadership positions held at both Harvard Medical School and Harvard 
School of Public Health, Laurie has also served as Stephen and Suzanne Weiss Dean and Professor of 
Medicine at Weill Cornell Medical College and as an Attending Physician at the New York Presbyterian 
Hospital/Weill Cornell Medical Center. Laurie stepped down from the Board of Bristol-Myers Squibb 
(BMS) in 2017 after serving for 20 years on its Board. Laurie was previously a Non-Executive Director  
of the Waters Corporation and co-founder and Chair of the Scientific Advisory Board of Quentis 
Therapeutics Inc.

External appointments
Professor of Medicine, Harvard Medical School; CEO, President and Attending Physician, Dana-Farber 
Cancer Institute.

Member, US National Academy of Sciences and the National Academy of Medicine; Member, Scientific 
Steering Committee of the Parker Institute for Cancer Immunotherapy; Independent Director, Analog 
Devices Inc; Member, Scientific Advisory Boards of Repare Therapeutics Inc, Abpro Therapeutics and 
Kaleido Biosciences Inc. 

Dr Jesse Goodman 
Independent Non-Executive Director  
and Scientific & Medical Expert 
Age: 69 
Nationality: American 
Appointed: 1 January 2016 

Skills and experience
Jesse brings scientific and public health expertise to the Board’s deliberations. He has a wealth of 
experience spanning science, medicine, vaccines, regulation and public health, and has a proven record in 
addressing pressing public health needs from both the academic and federal sectors.

Jesse previously served in senior leadership positions at the US Food and Drug Administration (FDA), 
including most recently as the FDA’s Chief Scientist and previously as Deputy Commissioner for Science 
and Public Health and as Director of the Center for Biologics Evaluation and Research (CBER). 

S   C  

Jesse played a leadership role in developing the FDA’s Regulatory Science and Medical Countermeasures 
Initiatives and has worked collaboratively with industry, academia, government and global public health and 
regulatory partners to prepare for and respond to major public health threats, including emerging infectious 
diseases, disasters and terrorism. He led the FDA’s response to West Nile Virus and to the 2009 H1N1 
influenza pandemic and served on the Senior Leadership Team for the 2010 White House Medical 
Countermeasure Review. Jesse was previously a member of both the Scientific Advisory Committee and 
the Regulatory and Legal Working Group of the Coalition for Epidemic Preparedness Innovations (CEPI). 

External appointments
Professor of Medicine and Attending Physician, Infectious Diseases, Georgetown University and directs the 
Georgetown University Center on Medical Product Access, Safety and Stewardship (COMPASS); Board 
Member (formerly President), United States Pharmacopeia (USP); Board Member, Scientific Counselors for 
Infectious Diseases, Centers for Disease Control and Prevention (CDC); Board Member, Intellia 
Therapeutics Inc; Member, US National Academy of Medicine. 

Judy Lewent 
Independent Non-Executive Director

Skills and experience
Judy has extensive knowledge of the global pharmaceutical industry and of corporate finance.

Age: 72 
Nationality: American 
Appointed: 1 April 2011 

  A   N   R   S   T

Urs Rohner 
Independent Non-Executive Director 
Age: 61
Nationality: Swiss 
Appointed: 1 January 2015 

R   N   T  

Judy joined Merck & Co in 1980 and served as its Chief Financial Officer from 1990 to 2007 when she 
retired. Judy served as a Non-Executive Director of Dell Inc, Quaker Oats Company and Motorola Inc, 
and held Non-Executive Directorships at Purdue Pharma Inc, Napp Pharmaceutical Holdings Limited 
and certain Mundipharma International Limited companies until 2014.  

External appointments
Non-Executive Director, Thermo Fisher Scientific Inc; Non-Executive Director, Motorola Solutions Inc; 
Trustee, Rockefeller Family Trust; Life member, Massachusetts Institute of Technology Corporation; 
Member, American Academy of Arts and Sciences; Business Advisory Board Member, twoXAR; 
Advisory Board Member, 4D Path Inc. 

The Board determined that Judy has recent and relevant financial experience, and agreed that she has 
the appropriate qualifications and background to be an audit committee financial expert. 

Skills and experience
Urs has a broad business and legal background and extensive senior level experience at multinational 
companies. 

Urs has served as Chairman on a number of Boards, most recently for Credit Suisse. Prior to joining 
Credit Suisse in 2004, Urs served as Chairman of the Executive Board and CEO of ProSieben and 
ProSiebenSat.1 Media AG. This followed a number of years in private practice at major law firms in 
Switzerland and the US, having been admitted to the bars of the canton of Zurich in Switzerland in 1986 
and the state of New York in the US in 1990. 

External appointments
Chairman of the Board and of the Governance and Nominations Committee, Credit Suisse Group AG; 
Chairman and member of the Board of Trustees, Credit Suisse Research Institute and Credit Suisse 
Foundation; Vice-Chairman of the Governing Board, Swiss Bankers Association. 

Key   

 Committee Chair   N  Nominations & Corporate Governance   A  Audit & Risk   R  Remuneration   S  Science   C  Corporate Responsibility   

T   Transformation & Separation

82   GSK Annual Report 2020

 
Corporate Executive Team

Dr Hal Barron 
Chief Scientific Officer  
and President, R&D

Roger Connor 
President, Global Vaccines

Diana Conrad 
Senior Vice President,  
Human Resources (HR)

James Ford 
Senior Vice President  
and General Counsel

Nick Hirons 
Senior Vice President,  
Global Ethics and Compliance

Sally Jackson 
Senior Vice President,  
Global Communications  
and CEO Office

Iain Mackay 
Chief Financial Officer 

Brian McNamara 
CEO, GSK Consumer Healthcare

Skills and experience

Hal joined GSK and the CET in 2018. See Board biographies on pages 80 to 82.

Roger joined the CET in 2013. He was appointed President of GSK Global Vaccines in 2018.  
In addition to leadership of the Vaccines business, he is responsible for GSK’s global procurement 
organisation. Roger is also a member of the Gavi board, the Vaccine Alliance, where he  
represents the International Federation of Pharmaceutical Manufacturers & Associations (IFPMA) 
constituency. Previously, he was President, Global Manufacturing & Supply and, before that,  
Vice President, Office of the CEO and Corporate Strategy. Roger joined GSK in 1998 from 
AstraZeneca. Roger holds a degree in Mechanical and Manufacturing Engineering from Queen’s 
University, Belfast and a Master’s in Manufacturing Leadership from Cambridge University.  
He is a Chartered Accountant.

Diana was appointed Senior Vice President, Human Resources (HR) and member of the CET  
in April 2019. She was previously Senior Vice President, HR, Pharmaceuticals R&D from 2016 
where she played a key strategic role as leader of the R&D people and culture agenda to support 
its transformation.

Diana joined GSK Canada’s HR team in 2000 where she held several roles of increasing 
responsibility before becoming Senior Vice President, HR for Consumer Healthcare in 2009.

Prior to joining GSK, she held HR roles in companies including GE Capital, Gennum Corporation 
and Zenon Environmental Laboratories. Diana has an Honours Bachelor of Arts from McMaster 
University in Canada.

James joined the CET in 2018, when he was appointed Senior Vice President and General Counsel. 
He joined GSK in 1995 and has served as General Counsel Consumer Healthcare, General Counsel 
Global Pharmaceuticals, Vice President of Corporate Legal and was Acting Head of Global Ethics 
and Compliance. Prior to GSK, James was a solicitor at Clifford Chance and DLA. He holds a law 
degree from University of East Anglia and a Diploma in Competition Law from Kings College. He is 
qualified as a solicitor in England and Wales and is an attorney at the New York State Bar. James is 
based in London but has practised law and lived in the US, Singapore and Hong Kong. James is 
co-chair of the US based Civil Justice Reform Group and a director of the European General 
Counsel Association.

Nick was appointed to the CET in 2014 as Senior Vice President, Global Ethics and Compliance, 
responsible for compliance, risk management, corporate security and investigations. Nick joined 
GSK in 1994 as an International Auditor. He was later Head of Audit & Assurance, where he 
combined five audit functions into an independent team with a common risk-based methodology.  
In 2013, Nick relocated to China to establish a governance model for our China business and 
created a consistent approach to compliance. Nick is a fellow of the Chartered Institute of 
Management Accountants.

Sally joined the CET in March 2019 as Senior Vice President, Global Communications and CEO 
Office. She is responsible for communications and government affairs for our three global 
businesses and in the markets, as well as employee engagement across the Group. She is also the 
CEO’s Chief of Staff. Prior to this Sally was Senior Vice President Office of the CEO and CFO and 
she previously served as Head of Investor Relations. She joined GSK in 2001. Sally holds a degree 
in Natural Sciences from the University of Cambridge. 

Iain joined GSK and the CET in 2019. See Board biographies on page pages 80 to 82.

Brian joined the CET in 2016, when he was appointed CEO, GSK Consumer Healthcare.  
He joined GSK in 2015 as Head of Europe and Americas for GSK Consumer Healthcare,  
following the creation of the previous Joint Venture between GSK and Novartis. Previously,  
he was head of Novartis’ OTC division. Brian began his career at Procter and Gamble. 

Brian is a Board member of the Consumer Goods Forum and former Chairman and Board member 
of the Global Self-Care Federation (GSCF). He earned an undergraduate degree in Electrical 
Engineering from Union College in New York and an MBA in Finance from the University of 
Cincinnati.

GSK Annual Report 2020   83

Investor informationFinancial statementsStrategic reportGovernance and remunerationCorporate Executive Team continued

Skills and experience

Luke Miels 
President, Global Pharmaceuticals

Luke joined GSK and the CET in 2017 as President, Global Pharmaceuticals, responsible for our 
commercial portfolio of medicines and vaccines. Luke also co-chairs the Portfolio Investment Board 
with Hal.

He previously worked for AstraZeneca as Executive Vice President of their European business and, 
prior to that, was Executive Vice President of Global Product and Portfolio Strategy, Global Medical 
Affairs and Corporate Affairs. Before that, he was head of Asia for Roche based in Shanghai and 
then Singapore. Prior to that he held roles of increasing seniority at Roche and Sanofi-Aventis in  
the US, Europe and Asia. 

Luke holds a Bachelor of Science degree in Biology from Flinders University in Adelaide and an 
MBA from the Macquarie University, Sydney.

David joined the CET as Chief Strategy Officer in 2008 and is responsible for corporate development 
and strategic planning. Previously, he was Senior Vice President, Northern Europe with responsibility 
for GSK’s pharmaceutical businesses in that region and, before that, he was Senior Vice President 
for Central and Eastern Europe. He joined GSK in 1994. David was appointed Chairman of the 
Board of ViiV Healthcare Limited in 2011 and a Non-Executive Director of the Aspen Pharmacare 
Holdings Limited Board in 2015. 

He has a Bachelor of Science degree from Bristol University and is a Chartered Accountant.

Regis joined the CET in 2018, when he became President, Pharmaceuticals Supply Chain.  
He is responsible for the manufacturing and supply of GSK’s pharmaceutical products. He also 
leads Quality and Environment, Health, Safety and Sustainability at a corporate level. Regis joined 
GSK in 2005 as a Site Director in France, rising to become Senior Vice President of Global 
Pharmaceuticals Manufacturing before his current role. Previously, he held senior positions at  
Sony, Konica Minolta and Tyco Healthcare. He is a member of the Board for ViiV Healthcare. 

He is a mechanical engineer and holds an MBA.

Karenann joined GSK and the CET in 2017 as Chief Digital & Technology Officer, responsible for 
our technology, digital, data and analytics strategy. Previously, she worked for Walmart as Chief 
Information Officer. Prior to this, she was at Baxter International, where she was Chief Information 
Officer, and before that Daimler Chrysler Corporation. Karenann began her career at General 
Motors. In 2017 she became a Non-Executive Director of Pluralsight LLC. 

She earned graduate and post-graduate degrees in Electrical Engineering from Kettering and 
Purdue Universities respectively.

Phil joined the CET in 2011. He was appointed President, Global Affairs in 2017, with responsibility 
for the Group’s strategic approach to reputation, policy development, stakeholder engagement,  
and Global Health. Previously, Phil was Senior Vice President, Communications and  
Government Affairs. 

Phil is Chairman of The Whitehall & Industry Group and a Board member of the China–Britain 
Business Council. 

He earned his degree in English, History and Russian Studies from Durham University.

Emma joined GSK in 2010 and the CET in 2011. See Board biographies on pages 80 to 82. 

Deborah was appointed to the CET in January 2020. She became Chief Executive Officer  
of ViiV Healthcare in April 2017. 

Deborah joined GSK in 1996 and was most recently the Senior Vice President of Primary Care 
within the company’s US business, prior to which she led the US Vaccines business. She has  
a strong track record of performance in both specialty and primary care. Deborah led the HIV 
business in the UK before heading the HIV Centre of Excellence for Pharma Europe and held 
international roles as General Manager of Australia and New Zealand and Senior Vice President 
for Central and Eastern Europe.

David Redfern 
Chief Strategy Officer

Regis Simard 
President, Pharmaceuticals  
Supply Chain

Karenann Terrell 
Chief Digital & Technology Officer

Phil Thomson 
President, Global Affairs

Emma Walmsley 
Chief Executive Officer 

Deborah Waterhouse 
CEO, ViiV Healthcare 

84   GSK Annual Report 2020

Board architecture

In 2020, we enhanced our corporate governance framework to further improve the effectiveness of the Board and the way it works, 
and to support the Corporate Executive Team (CET) in delivering the transformation of our biopharma business and the planned 
separation of Consumer Healthcare. 

GSK’s internal control and risk management arrangements, described on pages 98 and 99 and 43 to 49, are an integral part of our 
corporate governance framework.

Board

Chief  
Executive  
Officer

Corporate  
Executive  
Team

Science Committee 

Corporate Responsibility 
Committee

Transformation & 
Separation Committee

   Read more on page 104

   Read more on page 102

   Read more on page 107

Nominations & Corporate 
Governance Committee

Audit & Risk Committee 

Remuneration Committee 

   Read more on page 105

   Read more on page 97

   Read more on page 111

  See page 96 for more about the roles and membership of each Board Committee.

Attendance at scheduled Board and Committee meetings during 2020 

Total number of scheduled 
meetings

Members

Sir Jonathan Symonds

Emma Walmsley

Iain Mackay

Dr Hal Barron

Charles Bancroft*

Vindi Banga

Dr Vivienne Cox

Lynn Elsenhans

Dr Laurie Glimcher

Dr Jesse Goodman

Judy Lewent

Urs Rohner
Number of ad-hoc meetings

Nominations & 
Corporate 
Governance

Audit & Risk

Remuneration

Science

Corporate  
Responsibility

Transformation 
& Separation

5

6

5

3

4

4

Board

6

Attended

Attended

Attended

Attended

Attended

Attended

Attended

6

6

6

6

4 (4)

6

6

6

6

6

6

6

21

5

5

4

5

5

4 (4)

6

6

6

6

6

4

4

4

3

4

4

4

5

5

5

5

5

4

4

4

3

3

3

4

*  For Charles Bancroft, who joined the Board and the Audit & Risk Committee on 1 May 2020, the numbers in brackets denote the number of meetings 

he was eligible to attend.

GSK Annual Report 2020   85

Investor informationFinancial statementsStrategic reportGovernance and remuneration 
 
Board roles and responsibilities

Leadership

Independent oversight and rigorous challenge

Chairman
Jonathan Symonds
 – Leads and manages the business of the Board
 – Provides direction and focus
 – Ensures clear structure for effective operation of the  

Board and its Committees

 – Sets Board agenda and ensures sufficient time is  

allocated to promote effective debate to support sound 
decision making

 – Ensures the Board receives accurate, timely and clear 

information

 – Meets with each Non-Executive Director on an annual  

basis to discuss individual contributions and 
performance, together with training and development 
needs

 – Shares peer feedback that is provided as part of the 

Board evaluation process

 – Meets regularly with all the Non-Executive Directors 

independently of the Executive Directors

 – Maintains a dialogue with shareholders on the 

governance of the company. 

  The Chairman’s role description is available on GSK.com 

Chief Executive Officer
Emma Walmsley
 – Responsible for the management of the Group and its 

three businesses

 – Develops the Group’s strategic direction for 
consideration and approval by the Board

 – Implements the agreed strategy
 – Is supported by members of the CET
 – Maintains a continual and active dialogue with 

shareholders in respect of the company’s performance.

  The Chief Executive Officer’s role description is available on GSK.com 

Non-Executive Directors
 – Provide a strong independent element to the Board
 – Constructively support and challenge management  
and scrutinise their performance in meeting agreed 
deliverables

 – Shape proposals on strategy and offer specialist advice 

to management

 – Each has a letter of appointment setting out the terms  

and conditions of their directorship

 – Devote such time as is necessary to the proper 

performance of their duties

 – Are expected to attend all meetings as required.
Independence statement 
The Board considers all of its Non-Executive Directors 
who are identified on pages 81 and 82 to be independent 
after being assessed against the circumstances set out 
in Provision 10 of the 2018 Code. The reviews of the 
continuing independence and commitment of both Judy 
Lewent, who has served on the Board for more than nine 
years, and Lynn Elsenhans, who will after 1 July 2021 
have served on the Board for more than nine years, are 
described on pages 105 and 106.

Senior Independent Director
Vindi Banga
 – Acts as a sounding board for the Chairman and a trusted 

intermediary for other Directors

 – Together with the Non-Executive Directors, leads the 
annual review of the Chairman’s performance, taking  
into account views of the Executive Directors 

 – Discusses the results of the Chairman’s effectiveness  

review with the Chairman

 – Leads the search and appointment process and makes 
the recommendation to the Board for a new Chairman 
 – Acts as an additional point of contact for shareholders, 
maintains an understanding of the issues and concerns 
of major shareholders through briefings from the 
Company Secretary and Investor Relations.

   The Senior Independent Non-Executive Director’s role description is  
available on GSK.com 

Company Secretary
Victoria Whyte 

 – Secretary to the Board and all Board Committees
 –  Supports the Board and Committee Chairs in annual agenda planning 
 –  Ensures information is made available to Board members in a timely fashion
 – Supports the Chairman in designing and delivering Board inductions
 –  Coordinates continuing business awareness and training requirements for the Non-Executive Directors
 –  Undertakes internal Board and Committee evaluations at the request of the Chairman
 –  Advises the Directors on Board practice and procedures, and corporate governance matters
 – Chairs the Group’s Disclosure Committee
 – Operates a Board-approved appointments policy that reflects the Board and external appointment 

requirements of the 2018 Code

 – Is a point of contact for shareholders on all corporate governance matters.

86   GSK Annual Report 2020

Board activity and principal decisions

The Board discharges its responsibilities through an annual programme of meetings. Papers and presentations to the Board (and its 
Committees) focus its oversight of performance and the driving of the company’s strategic direction. They are designed to either: 

 – Facilitate effective decision making, being categorised for ‘awareness’, ‘input’ and/or ‘decision’, or

 – Aid the Board’s oversight of the business, being for ‘awareness’ only.

Items of business considered ‘mission critical’ to GSK’s long-term success are highlighted below.

Areas of focus in 2020

Long-term priorities link

Strategy

The Board’s oversight of the execution of our strategy included:

MC

 – Receiving and discussing reports from Pharmaceuticals, Vaccines and Consumer Healthcare

MC

 – Holding a joint Board and CET strategy day to discuss plans for the two successor businesses up to and beyond 

separation 

 – Receiving quarterly reports from the Chief Executive Officer (CEO), Chief Financial Officer (CFO) and Chief  

Scientific Officer (CSO) 

MC

 – Discussing and scrutinising ‘Future Ready’ plans for transforming Biopharma and Consumer Healthcare

MC

 – Scrutinising and approving major collaborations with third parties to develop vaccines and treatments for COVID-19

MC

 – Approving business development transactions and strategic partnerships with third parties, including the mRNA 

technology collaboration with CureVac following a review of Vaccines technology

 – Reviewing and approving divestment of non-strategic Consumer Healthcare brands

Performance The Board’s focus on performance included:

 – Evaluating the CEO’s 2019 performance, and setting 2020 objectives

MC

 – Setting the annual budget and plan, and the forward-looking three-year forecast

 – Annual talent and succession plan review

 – Scrutinising the Group’s financial performance

 – Reviewing the risks and impacts of COVID-19 on the Group’s business and performance 

 – Reviewing the quarterly financial results, dividend proposal, earnings guidance, investor materials and results 

announcements

 – Confirming the viability and going concern statements

 – Approval of the statutory accounts 

Science

The Board’s focus on science included:

 – Briefings on the key elements of R&D strategy:

MC

 – Review of R&D Science x Technology x Culture strategy

MC

 – Receiving updates on the progress of key R&D assets, including the impact of COVID-19

MC

 – Receiving and approving if appropriate, a number of business development transactions to further strengthen  

the pipeline

Governance   The Board’s focus on governance included:

 – Receiving reports from its Committees 

 – Receiving reports from the external auditor 

 – Approving the appointment of a new Non-Executive Director, audit committee financial expert and successor  

Audit & Risk Committee Chair 

 – Establishing a new Committee to focus on Transformation & Separation

 – Approving the 2019 Annual Report and Form 20-F 

 – Receiving reports on corporate governance and regulatory developments and the Company Secretary’s report

 – Considering conclusions and agreeing actions from the Board’s external evaluation

MC

 – Setting the Board’s 2020-2022 priorities

 – Reviewing our modern slavery statement and gender pay gap positioning

MC

 – Annual review of the Board’s Enterprise Risk Responsibility Framework and Enterprise-wide Risks

Cultural  
transformation

Our 
stakeholders

 – Receiving updates on cultural transformation progress

The Board’s consideration for stakeholder impacts included:

 – Reviewing the Board’s governance architecture

 – Considering reports from the Workforce Engagement Director

 – Discussing reports on annual employee survey results 

 – Reviewing stakeholder perception research

I

I

I

I

I

I

I

I

I

I

I

I

I

I

I

I

I

I

I

I

I

  P   T   C
  P   T   C

  P   T   C

  P   T  
  P   T  
  P   T  

  P   T  

  P   T   C
  P   T  
  P   T   C
  P   T  
  P   T   C
  P   T  

  P   T  
  P   T  

  P  

  T  
  P   T  
  P   T  

  T  
  T  
  T  
  P   T  
  P   T   C
  T  
  T  
  P   T   C

  P   T   C
  P   T   C
  P   T   C
  P   T   C

Mission critical items MC  Link to long-term priorities:  

I

 Innovation     P  Performance      T  Trust     C  Culture

GSK Annual Report 2020   87

Investor informationFinancial statementsStrategic reportGovernance and remuneration 
 
 
 
 
 
 
 
 
 
 
 
 
 
Board activity and principal decisions continued

Board members consider the interests of GSK’s key stakeholders and how their decisions could potentially affect them. Papers 
considered by the Board and its Committees seek to highlight relevant stakeholder impacts of proposals under consideration – 
whether positive or negative – in support of this duty and the decision-making process. 

Selected examples of 2020’s principal decisions, and how the Board considered stakeholder perspectives, are set out below:

Stakeholder groups,  
and other section 172  
duties considered

Stakeholders:  
Patients, consumers, 
employees and investors 

Other s172 duties: 
Our long-term results, 
workforce and business 
relationships 

Principal decision made by  
our Board/Committees

The Science Committee considered the 
scientific merits of these business 
development opportunities prior to the 
Board’s review and approval 

The ARC recommended these limited SFI 
programme changes to the Board for 
approval 

To safeguard key stakeholder interests, the 
new programme is being implemented in 
controlled phases across markets. A review 
of the robustness of the programme’s 
governance arrangements was presented  
to the ARC at the end of 2020 

Stakeholders:  
HCPs, other medical experts, 
employees, investors, 
governments, regulators, 
patients and consumers 

A Non-Executive Director 
briefing workshop was  
held as part of the ARC 
review process. This enabled 
the Board to meet the China 
Pharmaceuticals Leadership 
Team and discuss the 
country’s commercial policy, 
risk management and 
compliance culture

Other s172 duties: 
Our long-term results, 
workforce, business 
relationships and reputation 

Decisions

Business development, 
collaborations and deals 
(including COVID-19) 

Commercial model  
changes in China and  
other selected markets

How Board/Committee  
regarded stakeholder interests

The Science Committee and the Board 
reviewed several business development 
opportunities and COVID-19 
collaborations. Those leading to  
concluded transactions included:

 – A strategic collaboration with CureVac 
to access its mRNA platform capability 
to supplement GSK's SAM technology 
following a review of Vaccines 
technology

 – A TB consortium collaboration to 
develop a novel treatment for TB 

 – A partnership with IDEAYA 

Biosciences in synthetic lethality, an 
emerging field in precision medicine 
oncology 

 – A collaboration with Vir Biotechnology, 

to identify potential COVID-19 
treatment options 

 – Partnerships with Sanofi, Medicago 

and Clover for three potential 
COVID-19 vaccines using different 
technologies

These arrangements were considered in 
the context of their potential to help GSK 
deliver transformational medicines to 
patients 

The Audit & Risk Committee (ARC) 
considered, and recommended to the 
Board, changes in our healthcare 
professionals (HCP) engagement and 
sales force incentive (SFI) programme  
in China and other selected markets.  
This reflected the growing shift in GSK’s 
portfolio to innovative Specialty Care 
products and our aim to increase 
competitiveness and build further on  
the initial phased roll out of the new  
SFI programme in 2019 

It examined these changes as a means of: 

 – Attracting and retaining the best sales 

force talent in China

 – Increasing the sales force’s 

accountability and performance focus 

 – Enhancing the quality of our dialogue 

with HCPs in China 

 – Helping us to serve patients better 

The ARC agreed robust governance 
arrangements to underpin these changes, 
including real-time monitoring and 
advanced data analytics. These uphold our 
ethical and values-led approach to HCP 
engagement 

88   GSK Annual Report 2020

Board activity and principal decisions continued

Decisions

COVID-19 solutions and 
pandemic preparedness 
investment 

New environmental  
sustainability goals

Inclusion and  
diversity

How Board/Committee has had  
regard to stakeholder interests

Stakeholder groups and other 
section 172 duties considered

Principal decision made by  
our Board/Committees

The Committee recommended, and the 
Board approved, the proposals because they 
fully aligned with our purpose, strategy and 
areas of business focus

Stakeholders:  
HCPs, other medical 
experts, employees, 
investors, governments, 
regulators, non-
governmental organisations, 
multilateral organisations, 
patients and consumers 

Stakeholders:  
Investors, employees, 
governments, regulators, 
non-governmental 
organisations and 
multilateral organisations

Other s172 duties:  
Our long-term results, 
workforce, business 
relationships, community, 
environment and reputation 

The Committee recommended, and the 
Board agreed, this step-change in the scale 
and pace of addressing our impact on the 
environment by committing to a goal of net 
zero impact on climate and a positive impact 
on nature across our value chain by 2030

This will contribute to protecting and 
restoring a healthy planet to improve people’s 
health. By linking these goals to actions to 
remove carbon, improve biodiversity and 
restore local water basins, we will 
demonstrate a ‘nature positive’ approach,  
by giving back more than we take

Stakeholders: 
Investors, employees, 
governments, regulators, 
non-governmental 
organisations and 
multilateral organisations

Other s172 duties: 
Our long-term results, 
workforce, business 
relationships, community, 
environment and reputation

The Committee supported the proposal and 
the Board agreed to:

 – Report employee race and ethnicity data 
in the 2020 Annual Report, accompanied 
by our headline aspirational statement 

 – More detailed external disclosure of US 
and UK data and specific aspirational 
targets for delivery by the end of 2025

 – Increase our global gender aspiration  

for VP and above roles to 45%, or higher, 
by the end of 2025

The Corporate Responsibility Committee:

 – Considered GSK’s approach to 

COVID-19 solutions with our vaccines, 
adjuvant, and therapeutics pricing, 
supply, and allocation 

 – Agreed the proposal to commit profits 
from the sales of COVID-19 vaccines 
during the pandemic to investment in 
pandemic preparedness

The Committee was pleased to agree 
GSK’s COVID-19 solutions’ approach and 
principles: working in partnership, taking a 
global approach, committing to access, and 
supporting future pandemic preparedness. 
This approach seeks to strike a balance 
between generating economic return by 
rewarding innovation and investing in our 
business, while acting responsibly towards 
our key stakeholders in supporting the 
global response to the pandemic

The Corporate Responsibility Committee 
received and considered a proposal to 
review and develop our existing 
environmental sustainability targets 

These ambitious new targets firmly  
aligned to expectations on environmental 
sustainability across our key stakeholder 
groups, with a focus on climate change 
and damage to nature 

The Committee agreed that addressing 
this expectation would positively impact 
GSK’s reputation, employee engagement 
and equity position, and mitigate our 
exposure to financial and supply chain risk

The Corporate Responsibility Committee 
received and considered a proposal: 

 – For greater transparency of employee 
race and ethnicity data and aspirations 
in 2021. This supports our aspiration to 
increase the percentage of our leaders 
who identify as ethnically diverse

 – To further increase our global gender 

aspiration

The Committee noted that:

 – Our strategic commitment to being  

a modern employer was a key 
component of the Trust priority, with  
a strong employee experience being 
critical to attracting and retaining key 
talent to deliver our Innovation, 
Performance and Trust priorities 
underpinned by culture

 – As part of our broader efforts in the 

area of race, ethnicity and gender this 
proposal was consistent with:

 – Our approach to inclusion and 

diversity (I&D), which focuses on 
ensuring our workforce reflects 
communities in which we work  
and hire

 – Disclosing gender diversity data 
and aspiration setting globally

GSK Annual Report 2020   89

Investor informationFinancial statementsStrategic reportGovernance and remunerationOur purpose, values and culture 

The Board’s role is to promote GSK’s sustainable success, 
drive long-term growth for shareholders and add value for 
stakeholders. Our Strategic report on pages 1 to 76 
demonstrates how we work to achieve these goals, while  
our Corporate Governance report on pages 78 to 110 explains 
how our governance arrangements support our strategy and  
Innovation, Performance and Trust priorities underpinned by  
our culture.

Our purpose
GSK’s purpose is to improve the quality of human life by helping 
people do more, feel better and live longer. It is underpinned by 
our values of patient focus, integrity, respect and transparency. 
Our purpose and values are a source of great pride to our 
Board, management and employees. They help attract and 
retain talented individuals who want to be part of a Group that 
contributes to society. They also strengthen our relationships 
with each other, and with patients, consumers and other key 
stakeholders. In doing so, they help us to take new medicines, 
vaccines and consumer healthcare products to patients and 
consumers around the world. 

Our culture
The Board is responsible for setting the Group culture, which 
plays a key role in delivering high standards of business 
conduct, promoting long-term success and unlocking and 
protecting value. GSK’s expectations of courage, accountability, 
development and teamwork are fundamental to our culture. In 
2020, we continued to make good progress in evolving our 
culture to increase the pace and performance focus of the way 
we work, as discussed below. 

The Board receives regular updates from GSK’s CEO, CSO, 
CFO, Head of Human Resources and global businesses on our 
progress in aligning our strategy, performance and values-
based culture. It assesses the progress of our culture shift 
mainly through the results of GSK’s regular employee surveys. 
A culture dashboard tracks four indicators of progress, namely:

 – Appointing and promoting the right people

 – Leadership capability

 – Employee engagement 

 – Ways of working 

The Head of Human Resources regularly updates the Board  
on progress against these indicators.

The Board further supports GSK’s culture change by seeking  
to appoint and promote the right people, enhancing governance 
controls and processes to uphold and incentivise the right 
behaviours, and training and developing employees. 

During the year, the Board’s discussion of culture centred  
on employees’ experience of GSK and our ways of working, 
particularly against the backdrop of the COVID-19 pandemic.  
It also considered our progress in evolving GSK’s culture 
against insights and reflections from key external stakeholders. 
The Audit & Risk and Corporate Responsibility committees, 
meanwhile, considered the respective risk and compliance 
aspects of our culture change and performance in line with  
our Trust priority.

Culture change in a complex, global organisation such as GSK 
takes time and sustained effort. The Board recognises that the 
‘tone from the top’ drives a company’s culture and that it, and 
the CET, must be role models, with their words, actions and 
behaviours setting the template for employees. Board members 
seek to lead by example. For instance, alongside the rest of the 
workforce, they take the following key GSK training and 
awareness modules:

 – Living our values and expectations – which explores GSK’s 
values, expectations and culture and their application to our 
operations and ways of working

 – Anti-bribery and corruption

 – Inclusion and diversity

The way our people have lived and worked through the 
COVID-19 pandemic and the crucial role our leaders have 
played is described on page 10.

The recent race and ethnicity challenges in the US reinforced 
our focus on inclusion and diversity, a core element of our 
culture. We are confident of our work to date but realise there  
is more we can do. Further progress in promoting our inclusion 
and diversity agenda is set out on page 36 of our Strategic 
report and page 103 of the Corporate Responsibility 
Committee Chair’s report. 

Our Code of Conduct embodies our values and expectations.  
It is kept under review by the Board and is refreshed regularly.  
It is available on gsk.com.

Our corporate standards and employee policies are aligned to 
our values and expectations. They include our long-standing 
Speak Up arrangements, which enable employees to raise 
matters confidentially or anonymously without fear of reprisal. 
The Board, through the Audit & Risk Committee, reviews Speak 
Up reports provided by GSK’s Global Ethics and Compliance 
(GEC) team. Our Speak Up channels and reports are managed 
by an independent third party, with cases then investigated by 
GEC.

For more details on how we enable our culture change and 
invest in and reward our workforce see pages 10 and 36.

90   GSK Annual Report 2020

The Board’s approach to engagement 

GSK’s engagement with our main stakeholder groups – 
including patients, shareholders, consumers, customers and 
employees – at all levels of the organisation and across the 
enterprise is summarised on pages 16 and 17 of our Strategic 
report. 

The way the Board considered key stakeholders’ interests in  
its discussions and decision making in 2020 is set out below.  
For a holistic view of how the Board discharges this duty,  
this should be read in conjunction with the:

 – Section 172 statement on page 108, and the areas it 

cross-references in this Annual Report

 – Principal decisions made by the Board and its Committees, 

on pages 88 and 89

Our stakeholders, quite rightly, have high expectations of us. 
Our dynamic operating environment presents many challenges 
and opportunities. In responding to such prospects, the Board 
seeks to ensure that, as well as remaining commercially 
successful, we meet stakeholders’ expectations and uphold  
our reputation, maintain our licence to operate, and build trust.  
To ensure that we identify and respond to their expectations 
effectively, the Board engages with many stakeholders directly, 
as well as by other means. 

The influence and importance of different stakeholder groups 
can vary, depending on the matter being considered. Indeed, 
different stakeholders’ interests can be in conflict, requiring 
balanced judgment by the Board.

Stakeholder engagement and feedback helps us identify 
emerging issues. It enables the Board to consider GSK’s 
activities in the context of what is relevant and important to 
stakeholders, so ensuring we deliver our purpose, and advance 
towards our goal of becoming one of the world’s most 
innovative, best-performing and trusted healthcare companies. 

Our principal Board Committees, and the CET, have delegated 
powers. This enables them to build detailed understanding of 
the impacts of the company’s actions or plans on stakeholders 
through engagement briefings. These insights are then shared 
with the Board as appropriate. 

The Board primarily receives intelligence on stakeholder 
perspectives from the work of the Corporate Responsibility 
Committee, which is covered on page 102. 

To further improve their understanding of stakeholder matters, 
Board members are encouraged to meet individually with 
employees, shareholders and other key stakeholders, during 
their induction and afterwards on an ongoing basis. They are 
encouraged to report to the Board on such experiences where 
relevant and material. 

The Board also learned of stakeholder views in 2020 from: 

 – The CEO’s Board Reports 

 – Monthly stakeholder perception reports 

 – Business updates 

 – Reactions to GSK’s COVID-19 response built around 

People, Business Continuity and Solutions

 – Key stakeholder perspectives at the Board and CET  

strategy day

 – Business development analysis and justifications 

 – Board and Committee evaluations 

 – Remuneration policy reviews and the wider workforce  

pay perspective 

 – Culture and succession planning updates 

 – Workforce Engagement Director updates 

 – Annual Governance Meeting 

 – Annual General Meeting 

 – Employee survey reports 

 – Briefings during Annual Strategy meetings 

 – The Annual Budget and Business planning process 

 – Corporate governance and regulatory development updates 

Our workforce

We have well established and strong engagement mechanisms 
with our colleagues, as described on page 10 and 16. Two key 
governance channels help communicate the workforce’s views 
to the Boardroom: 

 – Feedback from GSK’s global employee survey 

 – The work of our Workforce Engagement Director, Dr Vivienne 
Cox, who regularly gathers and explains colleagues’ views to 
the Board, as she outlines overleaf 

The Chairman and other Non-Executive Directors also regularly 
meet employees around the Group and report back to the 
Board. 

The overall employee engagement score from our global 
employee survey is one of our operating key performance 
indicators, and is published on page 10. This year’s survey was 
conducted in spring 2020 against the backdrop of the 
intensifying COVID-19 crisis and significant business change. 
 It resulted in an engagement score of 84%, the highest since 
the survey’s 2012 inception and an increase of 6% since the 
previous survey in September 2019. 

The Board was very pleased to see improvements in survey 
scores across each of our Innovation, Performance and Trust 
priorities powered by culture. These revealed the following 
trends in employee sentiment:

 – Purpose: Deeper connection to our purpose and the 
patient/consumer. Positive changes in our culture are 
contributing to a more engaged, productive and happy 
workforce, and stronger performance. Employee feedback 
was very consistent on these key benefits, with a general 
agreement that the workforce contribution was being 
recognised. There was strong support for the rationale 
behind GSK’s COVID-19 response, with its emphasis on 
People, Business Continuity and Solutions while retaining 
focus on critical Innovation, Performance and Trust priorities 
powered by culture

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Investor informationFinancial statementsStrategic reportGovernance and remunerationThe Board’s approach to engagement continued

 – Performance: Leader-driven care for our people: Our 

employees generally felt valued, supported and respected 
during the crisis, which helped them form stronger 
connections to their leaders and each other. They appreciated 
the greater regularity of communication, and its open, honest 
and more informal style

By necessity, our employees were much more flexible in  
how they got their jobs done, with many working around 
commitments at home. They reacted well to leaders’ 
openness in sharing their own challenges and to support for 
more flexible working patterns. There was similar appreciation 
for the company's flexibility around childcare needs and 
holidays, and the support for employee health and wellbeing  

This led to a new Performance with Choice initiative, which 
enables a combination of face-to-face collaboration and 
digital working. The first wave of participants to sign up for 
the initiative were office-based employees (including office 
workers in laboratories and factories) who do not need to be 
on-site. In setting their new work parameters, employees 
worked with their managers on how and where they work,  
in line with their 2021 objectives, performance requirements, 
and wider team preferences 

 – Clear accountabilities and pace: There was also a positive 
recognition that management were assembling the right 
teams with appropriate expertise irrespective of where, or at 
what level, people were in the company, to respond rapidly 
and collaboratively to fast-changing issues and opportunities 

Workforce Engagement Director

It is now two years since I became GSK’s first Workforce 
Engagement Director, a role which has been my privilege to 
carry out. I have very much enjoyed meeting with a wide variety 
of employees across the Group in different businesses and 
geographies.

A plan of visits had been agreed for the year. However, due  
to COVID-19, we needed to be more creative and embraced 
technology and switched to virtual meetings. Nonetheless,  
the meetings were very insightful and provided helpful 
employee perspectives on our progress and the evolution  
of GSK’s culture.

The year’s schedule included Let’s Talk sessions with teams  
of employees from Oncology US Commercial, Consumer 
Healthcare R&D and Marketing, Artificial Intelligence and 
Machine Learning in R&D and Development R&D as well  
as a dialogue with the Race and Ethnicity Employee Resource 
Groups. Finally, I observed the Annual Senior Leaders virtual 
meeting.

The Let’s Talk sessions are a well-established virtual employee 
voice channel – to have direct conversations. Before each 
session, I received a briefing from the business and the  
Head of Human Resources. This included workforce data and 
GSK survey data and insights on the business I was meeting, 
in the context of the business as a whole and our wider group. 

The Let’s Talk sessions followed a consistent format that 
enabled me to directly compare feedback gathered from 
different parts of the workforce during the year. Participants 
represented a diverse cross-section of the employees within 
each team. I was keen to hear both from employees who have 
been with us for some time and those who were new to the 
company and could bring recent perspectives, to compare 
GSK to other organisations they have experienced. 

I introduced myself and my role, explained why I am passionate 
about employee engagement, the purpose of the conversation 
and what I would do with the feedback. The ground rules were 
managed in line with our values and expectations to ensure 
participants were comfortable to express their anonymised 
views. I kept the groups small, so that I could get to know the 
participants and encourage them to share their views.

92   GSK Annual Report 2020

After the session, I then synthesised this feedback into a 
non-attributed report for the next Board meeting.

Last October, the Chairman and I had the pleasure to meet 
virtually with leaders and members of GSK’s Race and Ethnicity 
Employee Resource Groups. We talked about the Board’s 
support for the CEO’s ambition and actions to improve inclusion 
and diversity. It was a wide-ranging conversation. In particular, 
we discussed the commitment to be more transparent about 
the ethnic representation of our workforce and leadership,  
and to set public aspirational targets to focus everyone at GSK 
on improving this ratio. For further details on the company's 
inclusion and diversity work and the newly published aspirations 
see page 36. As I develop my role, I aim to incorporate an 
annual discussion with a selection of GSK’s Employee 
Resource Groups. 

I am pleased to report that, in general, the employees I have 
met are broadly supportive of GSK’s culture changes and the 
key benefits delivered. They value the advantages of working 
for a large company with a strong purpose. The company’s 
response to the COVID-19 crisis received particular support. 
However, as many of the workforce continue to deal with the 
challenges of working remotely, I will continue to enquire how 
they are staying resilient, motivated and mentally well. 

Some employees have raised the impact of restructurings. 
There was excitement about the opportunities that the 
separation into two companies could bring, but there was  
also some natural trepidation, which is understandable. 
COVID-19 permitting I hope to be able to engage with 
employees face-to-face sometime during 2021. In the 
meantime, the virtual route is enabling me to carry out my  
role. I look forward to continuing to provide a platform for 
employees’ views and perspectives in the Boardroom.

Dr Vivienne Cox 
Non-Executive Director

The Board’s approach to engagement continued

Our shareholders

The Board seeks to directly engage with private retail and 
institutional shareholders in several ways. These include  
regular communications, the AGM and our Annual Governance 
Meeting, and via the work of our Investor Relations team, the 
Chairman, Sir Jonathan Symonds, and our Company Secretary, 
Victoria Whyte. 

During the year, our CEO, Emma Walmsley, and CFO, Iain 
Mackay, also gave quarterly results presentations to institutional 
investors, analysts and the media by webcast teleconference. 
These are available on GSK.com. 

Emma and Iain conduct a continual and active dialogue with 
institutional shareholders on our performance, plans and 
objectives through regular meetings. In 2020, Emma held  
42 individual meetings with major shareholders and hosted 27 
group meetings with actual and potential major shareholders. 
Meanwhile, Iain held 58 individual meetings and 28 group 
meetings.

Jon maintains an active dialogue with our shareholders – 
including fund and portfolio managers – as well as seeing 
governance professionals. This enables him to build a full 
picture of major shareholders’ insights and perspectives on 
GSK. Following his introductory meetings in 2019, he held 
more than 16 general catch-up meetings with a range of 
investors, comprising approximately a third of the company’s 
share register.

Annual Governance Meeting
The Board holds an Annual Governance Meeting with 
institutional shareholders, key investment industry bodies and 
proxy advisory firms. 

This year, due to COVID-19, the Chairman hosted a virtual 
event in December. He was joined by our Senior Independent 
Director, Workforce Engagement Director, Committee Chairs 
and GSK’s external audit partner. We shared the following key 
information with investors: 

 – Changes to the Board and its Committees and the increased 

focus on Board imperatives and management oversight

 – The increased importance of the Corporate Responsibility 

and Science committees

 – The strong Board oversight of progress towards separation 

via the Transformation & Separation Committee 

 – Thoughtful and rapid response to COVID-19, focusing on 
employees, business as usual activities, and potential 
treatments and vaccines

 – Employee feedback on how positive changes in GSK’s 

culture appear to be supporting a more engaged, productive 
and happy workforce, and stronger performance

 – The continued evolution of GSK’s approach to environmental, 
social and governance (ESG) matters, with the emphasis on 
social and ESG reporting

 – GSK’s modern employer approach, including its focus on 
inclusion and diversity, and the response of the Board and 
organisation to these issues

 – A holistic view of the work, relationships and future focus of 

the Audit & Risk Committee 

 – To discuss our Remuneration policy, practices and proposals

The meeting was well received, with thoughtful and incisive 
questions being put to the attending Board members and 
GSK’s external audit partner. Shareholder feedback was shared 
subsequently with the rest of the Board. 

This year, as usual, the Annual Governance Meeting slides were 
available on gsk.com after the event.

Annual General Meeting
This year our AGM in May 2021 will be held at our registered 
office due to COVID-19 restrictions on public gatherings. We 
will broadcast the AGM and all shareholders are invited to join, 
ask questions and vote at the meeting, all electronically. Further 
details can be found on page 279.

Unfortunately, due to the COVID-19 pandemic, we were unable 
to hold our 2020 AGM as planned. We held it instead at our 
registered office as a closed meeting attended by the Chairman 
and Company Secretary. This was in line with the minimum 
quorum for our shareholder meetings and the UK Government’s 
lockdown requirements. Other Board members joined by 
telephone. While this was not an ideal AGM format, our priority 
was to protect our shareholders, employees and the Board, and 
uphold GSK’s governance, so we could continue to provide 
healthcare to patients in need. 

We wrote to shareholders in early April 2020 to explain these 
arrangements and to encourage them to submit proxy votes. 
Our responses to shareholder questions submitted in advance 
of our AGM were published on our website. All our proposed 
resolutions were approved by shareholders, with majorities 
ranging from 88% to 99%. 

The Board was very keen to provide a channel for meaningful 
engagement with shareholders, as it would at a conventional 
GSK AGM. It therefore held a shareholder webcast immediately 
after the meeting, attended by all Board members. During the 
webcast, our Chairman and CEO gave updates, after which 
shareholders were able to question the Chairman, CEO, CFO 
and CSO. Questions could also be lodged for other Board 
members, for them to answer afterwards. 

The webcast offered all shareholders, including those who 
could not ordinarily attend our AGM, an opportunity to engage 
with our Board. Shareholders could join by telephone or online, 
with answers being given to a broad range of their questions, 
including some submitted in advance. A recording of the 
webcast and a Q&A summary are available on GSK.com.

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Investor informationFinancial statementsStrategic reportGovernance and remuneration 
Action points
At the meeting to review the evaluation, the Board split into 
three groups with an appropriate mix of Executive and Non-
Executive Directors to review and consider the report. After  
due consideration and discussion the following action points  
to further improve performance in 2021 were agreed:

 – Consideration had and would continue to be given to stop 
any unnecessary tasks to free more time to focus on the 
priorities with the pre-condition that creating shareholder 
value was of prime importance

 – Consideration would also be given to making the best use  

of the Board’s time during virtual meetings and incorporating 
opportunities for ‘unstructured discussions’ where possible

 – The Board would continue to discuss the approach to 

separation during the course of the year

 – The Science Committee would look to further deepen its 
understanding of how R&D’s resources were allocated

 – There was a desire to further enhance root cause analysis 

that was undertaken when incidents or issues occurred. This 
was to ensure they could be avoided in the future and as part 
of the Group’s approach to further improving performance

Board Committees
The review of the Board committees focused on their progress 
in embedding enhanced ways of working, that had been agreed 
after No 4’s 2019 review of the Board’s governance and 
architecture. It involved virtual interviews with Committee 
members conducted by No 4 on behalf of the respective 
Committee Chairs. Each Committee was considered to operate 
effectively. To maintain optimal effectiveness, the Committee 
Chairs were mindful of continuing to prepare full oral reports  
to update the whole Board on their work as appropriate.  
The important issues would be highlighted for comment. 

Chairman
The SID and No 4 sought feedback on the Chairman's 
performance from the Directors individually and collectively.  
The results of the effectiveness review were then noted by  
No 4 and discussed by the Chairman and the SID.

Board performance 

The Board evaluates its performance, and that of its 
Committees, every year. The evaluation is normally carried out 
externally every third year, with the last one being facilitated in 
2019 by Jan Hall of No 4, a business advisory company which 
does not have any other connection with GSK. The Board felt  
it would be helpful for No 4 to conduct the 2020 evaluation to 
check progress on the implementation of the key measures 
agreed by the Board after the previous year’s review.

Preparation
No 4 met with the Chairman in advance of the evaluation,  
for an update on how the Board is operating and GSK’s future 
priorities, and to agree the review’s objectives, scope and 
timetable. The Company Secretary also provided No 4 with 
advance access to Board and Committee materials, and other 
information. 

Interviews
During November and December 2020, No 4 conducted 
confidential and detailed virtual interviews with the Board, 
selected CET members, the Company Secretary, GSK’s 
external auditor and our independent remuneration adviser,  
to seek their views on the Board’s effectiveness. These 
meetings reflected an agreed discussion guideline that was 
sent to each participant beforehand. This included key topics 
from the Financial Reporting Council’s 2018 Guidance on 
Board Effectiveness and the relevant requirements of its 2018 
UK Corporate Governance Code, although this did not limit the 
feedback each participant could give. 

Review
The Review sought to focus on progress made against what  
the Board focused on for 2021 and to continue to evolve for the 
successful delivery of two companies at separation and beyond. 
The evaluation results and suggested next steps were included 
in a summary report, compiled by No 4 and discussed initially 
with the Chairman, CEO and the Senior Independent Director 
(SID). The Review was presented to the Board in December 
2020 which covered the following main areas of effectiveness 
review:

 – Overall review of the Board

 – Board organisation, agenda and information

 – Board dynamics, challenge and input

 – Future strategy development and

 – Performance delivery

The Review also highlighted proposals for the Board and its 
Committees to better explore and resolve the ‘tough questions’, 
which would be at the heart of making the Board even more 
effective.

94   GSK Annual Report 2020

Board performance continued

Progress on 2019 Board evaluation

Progress against the conclusions of the 2019 Board evaluation review is set out below.

Areas of focus for 2020

Progress/Achievements

Meetings and organisation
To improve the balance between presentation and discussion to create more 
time for debate

Board and Committee presentations are organised around a brief summary of 
the key issues and questions to be addressed, so the majority of the allotted 
time is given over to Q&As, discussion and decisions 

Board dynamics and individual contributions 
To facilitate even greater individual contributions by creating more discussion 
time

Board and Committee agendas, papers and presentations have been further 
evolved and organised to allow more time for Board members to provide 
insights and perspectives on matters critical to Board priorities

Committees 
To review the remit and attendees at the Board’s Committee meetings to 
ensure they are fit for purpose for 2020 and beyond

Board Committee terms of reference were updated and a new Transformation 
& Separation Committee was established by the Board in March 2020

Risk 
To agree which Board Committee will ensure deeper oversight and review of 
each of the Group’s enterprise risks

This exercise was completed by the Board. The terms of reference of the 
relevant Board Committee were updated to reflect the agreed reallocation of 
enterprise risk oversight responsibilities

Strategy and performance 
To conduct deep dives into the key strategic areas and ensure a focus on 
supporting management to execute the agreed strategy 

Board and Committee agendas have been organised to emphasise and 
allocate time for discussing ‘mission critical’ input and decision papers,  
to reinforce the focus on strategic execution

Board knowledge 
To deepen the Board’s knowledge and understanding of the latest scientific 
developments

The Board benefitted from greater insight into GSK’s R&D strategy from 
several R&D science theme deep dives during the year, specifically human 
genetics, COVID-19 vaccines, mRNA technology and AI and ML

Stakeholders 
Within the business, the Board should continue to focus on the key areas of 
focus for the CET, namely: strengthening the R&D pipeline, growth, 
transformation and delivery of GSK’s Trust business priority 

Externally, it should maintain strong relationships and communication with 
shareholders and other key stakeholders to seek their input and keep them 
well informed on progress 

The Board is aligned with the CET on delivering these mission critical items  
for the benefit of all our key stakeholders 

For more information on this continuing area of focus, see page 16

Succession planning 
To complete the appointment of the Audit & Risk Committee (ARC) Chair’s 
successor 

Charles Bancroft joined the Board and the ARC on 1 May 2020. He will 
succeed Judy Lewent as ARC Chair in March 2021, after this Annual Report 
is published

Governance 
To build further on GSK’s commitment to environmental, social and 
governance (ESG) matters

The Board approved, and the company announced, ambitious new 
environmental sustainability goals: to have a net zero impact on climate and a 
net positive impact on nature by 2030

A search has been undertaken to seek a successor to Lynn Elsenhans, as 
Chair of the Corporate Responsibility Committee, Lynn has agreed to serve for 
another year until she retires from the Board in May 2022. See page 105 for 
further details

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Investor informationFinancial statementsStrategic reportGovernance and remuneration 
Board Committee information

Each Board committee has written terms of reference which have been approved by the Board and are reviewed at least annually to 
ensure that they comply with the latest legal and regulatory requirements and reflect best practice developments. The following is a 
summary of the role of each Committee and lists its membership. The current full terms of reference of each Board Committee are 
available on gsk.com. The number of Committee meetings and Committee members' attendance are described on page 85. 

Details of Committee members' skills and experience are included in their biographies under ‘The Board’ on pages 81 to 82.  
In accordance with the FRC’s 2018 Code, the Board has determined that Judy Lewent and Charles Bancroft have recent and 
relevant financial experience. It has also agreed that they both have the appropriate qualifications and background to be audit 
committee financial experts as defined by the Sarbanes-Oxley Act of 2002, and has determined that they are independent within 
the meaning of the Securities Exchange Act of 1934, as amended.

Board committee  
report on page

Board Committee

Role

Audit & Risk

Corporate Responsibility

Science

Nominations & 
Corporate Governance

Reviews the financial reporting process, the integrity of the 
company’s financial statements, the external and internal audit 
process, the system of internal control and the identification 
and management of risks, and the company’s process for 
monitoring compliance with laws, regulations and ethical  
codes of practice

Initiates audit tenders, the selection and appointment of the 
external auditor, setting their remuneration and exercising 
oversight of their work

Considers GSK’s Trust priority and oversight of progress 
against the associated Trust commitments which reflect the 
most important issues for responsible and sustainable business 
growth. It has oversight of the views and interests of our 
internal and external stakeholders and reviews issues that have 
the potential for serious impact upon GSK’s business and 
reputation

Supports the Board in its understanding of the key strategic 
themes, upon which the company’s R&D strategy is based,  
and of any external transactions, by performing in depth 
reviews of the underlying scientific assumptions to give the 
Board technical assurance. It also undertakes more in depth 
risk oversight of R&D related risks

Reviews the structure, size and composition of the Board,  
the appointment of members to Board committees and  
the appointment of Corporate Officers and makes 
recommendations to the Board as appropriate. It plans and 
assesses orderly succession for Executive and Non-Executive 
directors and reviews management's Succession Plan to 
ensure its adequacy

Is responsible for reporting to the Board, overseeing and 
monitoring corporate governance arrangements and for making 
recommendations to the Board to ensure the company’s 
standards and arrangements are consistence with existing 
corporate governance standards and emerging best practice.  
It also reviews the company’s conflicts of interest 

Transformation  
& Separation 
(Established on  
12 March 2020)

Advises and assists the Board on the transformation and 
separation of the company and oversees the associated risks  
in separating the Group into Biopharma and Consumer 
Healthcare companies

Remuneration

Sets the company’s remuneration policy having regard to 
GSK’s workforce remuneration so that GSK is able to recruit, 
retain and motivate its executives

The Remuneration policy is regularly reviewed to ensure  
that it is consistent with the company’s scale and scope of 
operations, supports the business strategy and growth plans,  
is aligned to the wider workforce and helps drive the creation  
of shareholder value

(The Chairman and the CEO are responsible for evaluating and 
making recommendations to the Board on the remuneration of 
Non-Executive Directors)

96   GSK Annual Report 2020

Membership comprises

Judy Lewent (Chair) 
Charles Bancroft (from 1 May 2020) 
Vindi Banga 
Lynn Elsenhans 
Dr Laurie Glimcher

Lynn Elsenhans (Chair) 
Dr Vivienne Cox 
Dr Jesse Goodman

Dr Jesse Goodman (Chair) 
Dr Laurie Glimcher 
Judy Lewent  

Sir Jonathan Symonds (Chair) 
Vindi Banga 
Lynn Elsenhans 
Judy Lewent  
Urs Rohner

Sir Jonathan Symonds (Chair) 
Charles Bancroft 
Dr Vivienne Cox 
Vindi Banga 
Lynn Elsenhans 
Judy Lewent  
Urs Rohner 

Urs Rohner (Chair) 
Vindi Banga 
Dr Vivienne Cox 
Judy Lewent

97-102

102-103

104-105

105-106

107

111-138

Our Board Committee reports

Audit & Risk Committee report

Judy Lewent 
Audit & Risk Committee

I am pleased to present this report, which will be my ninth  
and final one as Chair of the Audit & Risk Committee (the 
Committee). In 2020, the Committee worked largely to a 
recurring and structured programme of activities, which 
understandably included the impacts of the COVID-19 
pandemic. I devised this programme with the Company 
Secretary and agree its content with management and the 
external auditor at the start of each year. It is adapted as 
appropriate as the year progresses. A breakdown of these 
activities and their areas of focus is available on gsk.com.  
In the following pages, I aim to share insights into the activities 
undertaken or overseen by the Committee during the year.

Financial reporting and controls
The integrity of GSK's financial statements, including the Annual 
Report and quarterly results announcements, is an enduring key 
focus for the Committee. The Committee’s position has always 
been to aim for clear and transparent financial disclosure in our 
financial reporting.

In 2020, our 2019 Annual Report was published before the 
COVID-19 crisis and its impacts had fully unfolded. However,  
at the first signs that COVID-19 was spreading to several 
countries we closely monitored its potential impact on the 
production of our results. A number of key measures were  
taken by our Finance team and these were presented to the 
Committee. It was pleased that the financial reporting and 
controls framework remained robust and did not require any 
fundamental changes beyond taking some targeted 
adjustments to ensure that our control framework continued  
to operate effectively through to the close of our first quarter 
results and beyond. 

These adjustments for our first quarter results included:

 – Adapting and deploying Finance’s crisis management 

response through the formation of a One Finance Issues 
Management Taskforce to address and deliver on the critical 
areas for the Finance organisation 

 – Delivering our results on time and to schedule with almost all 
of the Finance teams (and our third-party partners) working 
from home 

 – Reviewing accounting considerations as a result of the 

COVID-19 impact, which resulted in additional proposed 
disclosures that the Committee considered and approved, 
while adopting and applying guidance issued by the Financial 
Reporting Council (FRC)

 – Working on a plan for the rest of 2020 to deliver business  

as usual standards and to incorporate the learnings from the 
measures taken during first quarter process into this plan. 
This plan was reviewed by the Committee in the first quarter 
and throughout the year and up to the approval of this Report. 
I am pleased to confirm that its effective operation by Finance 
has helped deliver smooth second and third quarterly results 
and has continued to provide a stable reporting and controls 
platform through to the 2020 financial year end 

As part of the Committee’s role in assessing the effectiveness 
of the internal controls over financial reporting, the Committee 
continues to obtain regular updates on the progress of 
strengthening information technology processes and their 
associated infrastructure, especially around user access 
management. There are appropriate mitigating technology  
and business controls in place, while these processes are 
strengthened. 

As usual, the Committee was diligent in reviewing throughout 
the year the appropriateness of our guidance, balancing the 
developments in the external environment and advising the 
Board accordingly. 

External audit: The impact of COVID-19 on the audit of the 
company from the onset of the crisis was assessed by the 
external auditor, discussed with management and reported to 
the Committee. There has not been any significant disruption  
to its audit process or timetable. This was monitored closely  
by the external auditor and the Committee throughout the year. 
The Committee has continued to discuss the insights the 
external auditor has provided from the use of analytical tools 
and technology to help improve and accelerate the delivery of 
its audit work.

Significant issues: The Committee and the external auditor 
discuss the significant issues in relation to the financial 
statements that the Committee considers periodically through 
the year and areas of particular audit focus. There is a high 
degree of alignment between the Committee and the external 
auditor over these areas of attention which are set out in their 
disclosures on pages 142 to 153. 

Internal audit: The Audit & Assurance (A&A) team has adapted 
its assurance work to take account of the changing business 
challenges and travel restrictions arising from COVID-19.  
The A&A team regularly updated the Committee on progress 
against its agreed schedule of 2020 audits and values 
assurance reviews.

As the new ways of working become more settled, we 
anticipate that there will be more opportunities for A&A to 
effectively perform assurance activities remotely, particularly 
where the audit covers end to end processes that they can 
access through technology. This will most likely apply to the 
company’s Finance, Tech and R&D processes.

GSK Annual Report 2020   97

Investor informationFinancial statementsStrategic reportGovernance and remunerationFundamental to the success of the continued evolution of this 
new programme is strong leadership to drive our culture of 
Performance with Trust. This is enforced and measured with our 
governance controls and a zero tolerance for abuse.

Risk management, Internal controls and Enterprise risks
GSK has a well-established and mature risk management  
and internal control framework which is described on page 99. 
The Committee continues to scrutinise the operation of this 
framework. It also reviews refinements that management 
proposes to the framework to ensure it remains fit for purpose. 
This further complements matters identified and managed as 
part of the work of the Global Issues Management Team which 
reports to the CET.

Data analytics and key risk indicators: Global Ethics & 
Compliance (GEC) has introduced key risk indicators (KRIs)  
for all our enterprise risks with quarterly reporting of out of 
tolerance KRIs to our Risk Oversight and Compliance Council 
(ROCC). In addition, risks and mitigations relating to COVID-19 
were incorporated within our most significant risks. GEC has 
also hired data analytics specialists and enhanced data mining 
tools into its team to further enhance our use of data analytics in 
our A&A and Independent Business monitoring groups.

Emerging risks: To help guide the Committee’s emerging risk 
discussions at each meeting, a summary of particular areas of 
focus for the ROCC from its most recent meeting is shared with 
Committee members so that they have the most up-to-date risk 
information in front of them. 

Cyber security resilience: GSK’s information protection risk is 
one of our principal enterprise risks and, due to its criticality to 
the business, the Committee has continued to receive quarterly 
updates as it monitors closely the ongoing work to manage this 
continuously evolving risk. Indeed, its relevance has been even 
more acute during the COVID-19 pandemic, which in less than 
a week resulted in our entire office-based workforce moving  
to a “work-from-home” model. In addition, information security 
risks increased as a result of increased malicious email and 
malware targeting GSK through phishing and other forms of 
social engineering which our Tech organisation were able to 
successfully combat. Further contextual details and the 
mitigation activities that the Committee has overseen during  
the year are given on page 273. 

Although the Committee had recognised that COVID-19 had 
provided some unique information security challenges and 
threats, it also created some significant opportunities to 
advance the security of the company.

Our Board Committee reports continued

SFI and HCP changes
We are continuing to consider the rationale around and test  
the robust governance arrangements underpinning incremental 
changes to our Sales Force Incentive (SFI) Programme and 
Healthcare Care Professional Engagement (HCP) policy.  
These resulted from GSK’s growing innovative Specialty care 
products, such as Oncology, and the progress in building our 
Specialty capability to transform our interactions with HCPs.  

In 2018, limited updates were made to our HCP policy and in 
my Committee report in the 2019 Annual Report, I described 
the Committee’s scrutiny of and recommendation to the Board 
to make limited changes to our SFI programme, to:

 – ensure we can attract and retain best sales force talent; 

 – enhance the quality of our dialogue with our HCPs; and 

 – hence better serve our patients.

We believe these changes were necessary to secure growth  
for the company, deliver on our strategic priorities and act in  
the best interests of our patients, shareholders and other 
stakeholders.  

During 2020, in a further evolution of our commercial model,  
the Committee has considered SFI and HCP policy changes  
in China to support our innovative product launches and 
competitiveness in that country. 

The Committee devoted a significant portion of its time  
setting out robust governance arrangements to underpin these 
changes in China, including real-time monitoring/advanced  
data analytics, that uphold our ethical and values-led approach 
to HCP engagement. In addition, a Non-Executive Director 
briefing workshop was held as part of the Committee’s 
consideration process. This enabled the Board to meet the 
China Pharmaceuticals Leadership Team and discuss the 
country’s commercial policy, risk management and compliance 
culture. 

There has been a further roll-out of SFI and HCP policy 
changes into other carefully selected markets. To safeguard key 
stakeholder interests, the SFI programme is being implemented 
in China and selected other markets in a controlled way 
following clear stage-gated phases. These steps are kept  
under review by management and the Committee. 

The Committee has emphasised that the risk of unethical 
behaviour by sales teams is one that needs to be monitored 
closely and comprehensive risk mitigation plans are in place  
too. As part of the ongoing development of the programme,  
the Committee seeks to adopt where possible best practice 
guidelines for effective compliance programmes. Changes to 
the SFI programme are underpinned by robust internal controls 
which will continue to be a significant focus for the Committee 
given the associated risks. We know we need to act swiftly if 
things do not go as expected. 

98   GSK Annual Report 2020

Our Board Committee reports continued

Internal control framework
Our Board recognises its obligation to present a fair, balanced 
and diligent assessment of GSK’s current position and 
prospects. Reflecting this responsibility, it is accountable for 
evaluating and approving the effectiveness of GSK’s internal 
controls, including financial, operational and compliance 
controls, and risk management processes. 

We ensure the reliability of our financial reporting, and 
compliance with laws and regulations, through our internal 
control framework. This is a comprehensive enterprise-wide  
risk management model which supports the Board’s continuous 
identification, evaluation and management of the Group’s 
principal risks, as required by the FRC’s 2018 Code. The 
framework is designed to manage the risk of us not achieving 
our business objectives.

A fit-for-purpose framework – complemented by our corporate 
values, expectations and Speak Up processes – ensures that 
the risks associated with our business activities are actively  
and effectively controlled in line with our agreed risk appetite. 
We believe GSK’s framework provides reasonable, but not 
absolute, assurance against material misstatement or loss.

The Board mandates the Group’s ROCC of senior leaders  
to assist the Committee in overseeing risk management and 
internal control activities. It also provides the business with  
a framework for risk management and upward escalation  
of significant risks. Each business unit has a risk board  
structure which reports to the ROCC. Our business unit  
Risk Management and Compliance Boards (RMCBs) are 
responsible for promoting the local tone from the top and  
risk culture, as well as ensuring effective oversight of internal 
controls and risk management processes. 

Each principal risk has an assigned risk owner, drawn from 
senior management, who is accountable for managing his/her 
principal risk, including setting and implementing risk mitigation 
plans. They report annually on their respective risk management 
approach and progress to the ROCC and the Committee.  
Our GEC function assists the ROCC and RMCBs. GEC is 
responsible for advancing enterprise-wide risk management  
and for developing risk-based and ethically sound working 
practices. It also actively promotes ethical behaviours by 
enabling all employees to operate in line with our values and 
comply with applicable laws and regulations. 

Our A&A function provides independent assurance to senior 
management and the Board on the effectiveness of risk 
management Group-wide, in line with an agreed assurance 
plan. This helps senior management and the Board to meet  
their oversight and advisory responsibilities in fulfilling GSK’s 
strategic objectives and building trust with patients and other 
stakeholders. A&A has a dual reporting line to our CFO and  
the Committee. 

The Committee receives regular reports from business units, 
principal risk owners, GEC and A&A on areas of significant risk 
to the Group and on related internal controls. These reports 
assess the internal control environment within each principal risk 
area, including enhancements to strengthen controls. Following 
consideration of these reports, the Committee reports annually 
to the Board on the effectiveness of GSK’s internal controls. 

In 2020, through the authority delegated to the Committee, the 
Board conducted a robust assessment of the Group’s principal 
risks. This assessment, which was in line with the FRC’s 2018 
Code, included consideration of the nature and extent of risk the 
Board is willing to take in achieving GSK’s strategic objectives. 

The Board, via the Committee, also oversaw the effectiveness 
of our internal control environment and risk management 
processes across the Group for the whole year, up to the 
approval date of this Annual Report.

GSK’s internal control framework and risk management 
governance structure is illustrated graphically on gsk.com.

A review of the Group’s risk management approach is further 
discussed in the ‘Risk management’ section of the Strategic 
report on pages 43 to 49. Our management of each principal 
risk is explained in ‘Principal risks and uncertainties’ on pages 
261 to 275. The Group’s viability is discussed in the Group risk 
management section of the Strategic report on page 48.

GSK Annual Report 2020   99

Investor informationFinancial statementsStrategic reportGovernance and remunerationOur Board Committee reports continued

Significant issues relating to the financial statements
In considering GSK’s quarterly financial results announcements and the financial results in the 2020 Annual Report, the Committee 
reviewed the significant issues and management judgements in determining those results. It reviewed management papers setting 
out the key areas of risk, actions taken to quantify the effects of the relevant issues, and judgements made by management on the 
appropriate accounting required to address those issues in the financial statements. 

The significant issues considered in relation to the financial statements for the year ended 31 December 2020 are set out in the 
following table, with a summary of the financial outcomes where appropriate. The Committee and the external auditor have 
discussed the significant issues addressed by the Committee during the year and the areas of particular audit focus, as described 
in the Independent Auditor’s Report on pages 142 to 153. 

Significant issues considered by the Committee  
in relation to the financial statements

Going concern basis for the preparation  
of the financial statements

Revenue recognition, including returns  
and rebates (RAR) accruals

Provisions for legal matters, including  
investigations into the Group’s  
commercial practices

Provisions for uncertain tax positions

Impairments of intangible assets

Valuation of contingent consideration  
in relation to ViiV Healthcare

How the issue was addressed by the Committee

The Committee considered the outcome of management’s half-yearly and year end reviews of current  
and forecast net debt positions and the various financing facilities and options available to the Group.  
The Committee also considered management’s review of the current and longer-term impacts of the 
COVID-19 pandemic, at the outbreak of the pandemic and at the year end. Following consideration of 
these assessments, which included stress testing and viability scenarios, sources of liquidity and funding, 
forecasts and estimates, the Committee confirmed that the application of the going concern basis for the 
preparation of the financial statements continued to be appropriate.

The Committee reviewed management’s approach to the timing of recognition of revenue and accruals for 
customer returns and rebates. The US Pharmaceuticals and Vaccines accrual for returns and rebates was 
£4.7 billion at 31 December 2020 and the Committee reviewed the basis on which the accrual had been 
made and concurred with management’s judgements on the amounts involved. A fuller description of the 
process operated in the US Pharmaceuticals and Vaccines business in determining the level of accrual 
necessary is set out in ‘Critical accounting policies’ on page 75.

The Committee received detailed reports on actual and potential litigation from both internal and external 
legal counsel, together with a number of detailed updates on investigations into the Group’s commercial 
practices. Management outlined the levels of provision and corresponding disclosure considered necessary 
in respect of potential adverse litigation outcomes and also those areas where it was not yet possible to 
determine if a provision was necessary, or its amount. At 31 December 2020, the provision for legal matters 
was £0.3 billion, as set out in Note 31 to the financial statements, ‘Other provisions’.

The Committee considered current tax disputes and areas of potential risk and concurred with 
management’s judgement on the levels of tax contingencies required. At 31 December 2020, a tax payable 
liability of £0.7 billion, including provisions for uncertain tax positions, was recognised on the Group’s 
balance sheet.

The Committee reviewed management’s process for reviewing and testing goodwill and other intangible 
assets for potential impairment. The Committee accepted management’s judgements on the intangible 
assets that required writing down and the resulting impairment charge of £293 million in 2020. See  
Note 20 to the financial statements, ‘Other intangible assets’ for more details.

The Committee considered management’s judgement that it was necessary to increase the liability to  
pay contingent consideration as a result of increases in sales forecasts as well as the unwind of the 
discount and updated exchange rate assumptions. After cash payments of nearly £0.9 billion in the year, at 
31 December 2020, the Groups’ Balance sheet included a contingent consideration liability of £5.4 billion 
in relation to ViiV Healthcare. See Note 32 to the financial statements, ‘Contingent consideration liabilities’ 
for more details.

ViiV Healthcare put option

The Committee reviewed and agreed the accounting for the Pfizer put option and concurred with 
management’s judgement on the valuation of the put option of £1.0 billion at 31 December 2020.

100   GSK Annual Report 2020

Our Board Committee reports continued

Auditor’s reappointment
External auditor

External auditor appointment

Last tender

Transition year

May – December 2016

2017

First shareholder approval of current auditor May 2018

The Committee Chair regularly meets independently with the 
audit partners. The Committee also meets the auditor at the end 
of each meeting to discuss progress, as appropriate.

Having reviewed the above feedback, and noted any areas of 
improvement to be implemented by the audit team for 2021,  
the Committee was satisfied with the:

First audited Annual Report and 20-F

Year ending 31 December 2018

 – Effectiveness of the auditor and the external audit process

Next audit tender required by regulations

2026

There were no contractual or similar obligations restricting the 
Group’s choice of external auditor. The Committee considers 
that during 2020 the company complied with the mandatory 
audit processes and audit committee responsibility provisions 
of the Competition and Markets Authority Statutory Audit 
Services Order 2014. 

Effectiveness and quality of external audit process
The Committee is committed to ensuring that GSK receives a 
high quality and effective external audit. In evaluating Deloitte’s 
performance during 2019, prior to making a recommendation 
on its reappointment in early 2020, the Committee reviewed  
the effectiveness of its performance against the criteria which  
it agreed with management at the beginning of 2019. These 
criteria are set out on page 103 of the 2019 Annual Report.  
The detailed criteria used for judging the effectiveness of 
Deloitte as external auditor (which are based on audit approach 
and strategy, high quality independent audit, effective 
partnership and value for money) and its overriding responsibility 
to deliver a smooth, thorough and efficiently-executed audit for 
2020 are available on GSK.com.

 – Auditor’s independence, qualifications, objectivity, expertise 

and resources

The Committee therefore agreed to recommend the 
reappointment of Deloitte to the Board at the forthcoming AGM.

Non-audit services
Our management operates on the presumption that other 
accountancy firms will provide non-audit services to GSK.

However, where the external auditor’s skills and experience 
make it the only suitable supplier of non-audit support – such  
as for audit-related matters, tax, and other services – it may be 
used, in the best interests of the company. In line with GSK’s 
non-audit services policy, the Committee must ensure that 
auditor objectivity and independence is safeguarded by 
reviewing and pre-approving the external auditor’s provision of 
such services. 

The company policy complies with the FRC’s 2019 Revised 
Ethical Standard and the Sarbanes-Oxley Act of 2002. It 
observes the following core policy features on engaging the 
external auditor for non-audit services:

GSK non-audit services policy, key features: 

In undertaking its review, the Committee considered: 

Process:

 – The overall quality of the audit 

 – The independence of Deloitte 

 – Whether Deloitte exhibited an appropriate level of challenge 

and scepticism in its work 

Deloitte’s length of tenure was not taken into account when 
assessing its independence and objectivity, as it was only 
recently appointed as GSK’s auditor. However, the Committee 
did consider how effectively it had assumed its role as auditor. 

The Committee also considered feedback on the 2020 external 
audit, through a survey of Committee members and the financial 
management team at corporate and business unit level. The 
survey covered the:

 – Effectiveness of the auditor’s challenge 

 – Integrity of Deloitte 

 – Transparency of its reporting to management and the 

Committee 

 – Clarity of the auditor’s communication and ways of working

 – Alignment of the 2020 audit to the Group’s investment in 

Systems, Applications and Products (SAP)

 – Quality of the audit team’s leadership

 – Skills and experience of the audit team

All non-audit services over £50,000 are put to competitive 
tender with other financial services providers, in line with  
the Group’s procurement process, unless the skills and 
experience of the external auditor make it the only suitable 
supplier.

Safeguards:

Adequate safeguards are established so that the objectivity 
and independence of the Group audit are not threatened or 
compromised.

Fee cap:

The total fee payable for non-audit services should not 
exceed 50% of the annual audit fee, except in special 
circumstances where there would be a clear advantage in 
the auditor undertaking the additional work.

Prohibitions: GSK’s policy includes a ‘whitelist’ of permitted non-audit 

services in line with the relevant regulations. Any service not 
on this list is prohibited.

Pre-approval: All non-audit services require pre-approval as set out in the 
table below to ensure services approved are consistent with 
GSK’s non-audit policy for permissible services. This process 
ensures all services fall within the scope of services permitted 
and pre-approved by the Committee and does not represent 
a delegation of authority for pre-approval.

Value  
More than £50,000

Between £25,000 and 
£50,000

Under £25,000

Pre-approver 
Committee Chair and CFO

Group Financial Controller 

Designate of the Group 
Financial Controller

The fees paid to the company's auditor and its associates are 
set out overleaf. Further details are given in Note 8 to the 
financial statements, ‘Operating profit’ on page 170.

GSK Annual Report 2020   101

Investor informationFinancial statementsStrategic reportGovernance and remunerationOur Board Committee reports continued

Audit & other services comparison (£m)

2020

1.8
1.41.4

2019

1.5

2018

3.9

28.3
30.3

29.1
26.2

26.2
26.6

0

10

20

30

Audit and assurance services
Other services, including tax, regulatory, compliance and 
treasury-related services

Fair, balanced and understandable assessment
The need for an annual report to be fair, balanced and 
understandable is one of the key compliance requirements for a 
company’s financial statements. To ensure that GSK’s Annual 
Report meets this requirement, we have a well-established and 
documented process governing the co-ordination and review of 
Group-wide contributions to the publication. This runs in parallel 
with the process followed by the external auditor. 

The Committee received a summary of management’s 
approach to GSK’s 2020 Annual Report to ensure it met the 
requirements of the FRC’s 2018 Code. This enabled the 
Committee, and the Board, to confirm that GSK’s 2020 Annual 
Report as a whole is fair, balanced and understandable and 
provides the necessary information for shareholders to assess 
the company’s position and performance, business model and 
strategy.

Code of Conduct and reporting lines
We have a number of well-established policies, (including a 
Code of Conduct), which are available on gsk.com, together 
with details of our confidential Speak Up lines for reporting and 
investigating unlawful conduct.

Audit & Risk Committee Chair succession
I was delighted to welcome Charles Bancroft, the former Chief 
Financial Officer, Bristol Myers Squibb. As a designated UK 
and US Financial Expert, Charlie joined the Committee – that 
has, as a whole, competence relevant to the sector in which the 
company operates – on 1 May 2020. Since then, Charlie and I 
have been working on a smooth transition and handover before 
he succeeds me as Committee Chairman after the publication 
of this Annual Report. 

It has been my privilege to serve as a member of the Board, to 
Chair this Committee and to oversee the audit and risk aspects 
during so much change in the company, the environment and 
the regulation and governance of accounting and reporting in 
pharma companies. I will continue to follow the company’s 
progress up to and beyond separation of the Biopharma and 
Consumer businesses.

Judy Lewent 
Audit & Risk Committee Chair 
8 March 2021

102   GSK Annual Report 2020

Corporate Responsibility Committee report 

Lynn Elsenhans
Corporate Responsibility Committee

I am pleased to present my fifth report as Chair of the 
Corporate Responsibility Committee (the Committee).

The Committee is now a very important part of the Board’s 
oversight of the company’s Trust priority, overseeing and 
guiding the CET in delivering long-term value for both 
shareholders and society. 

Role of the Committee
The Committee oversees GSK’s Trust priority and the 
company’s progress against our Trust commitments, which 
reflect the most important areas for responsible and sustainable 
business growth. It has oversight of the views and interests of 
our internal and external stakeholders and reviews issues that 
could seriously impact GSK’s business and reputation. 

The Committee has a rolling agenda. It receives reports from 
CET members and senior managers to ensure that actions and 
progress on GSK’s Trust commitments are considered 
regularly. This includes monitoring how the company engages 
effectively with a broad range of stakeholders and responds to 
the high external expectations of GSK as a global healthcare 
company. The Committee is supported by our Chairman, CEO, 
General Counsel, Presidents of Global Affairs and Pharma 
Supply Chain, and the VP Trust and Global Health, who are 
invited to its meetings. Other CET members attend as required.

The Committee has oversight of the principal risks most relevant 
to its area of expertise and responsibility, namely: product 
quality, non-promotional engagement, supply continuity, 
environmental sustainability, and environment, health and safety. 
Each principal risk is managed by a member of senior 
management to ensure appropriate controls are in place, with 
clear plans to address any gaps. For more details on these risks 
see pages 43 to 45 and 261 to 275.

Key activities
In 2020 we focused particularly on the alignment of the Group’s 
Trust priority to GSK’s purpose and strategy. As the company 
navigated the challenges presented by COVID-19 and our 
purpose became an aligning and motivating factor for 
employees, this focus proved very helpful. 

During the year the Committee undertook a deeper oversight  
of the enterprise risks most relevant to its remit and expertise. 
This involved regular reports from risk owners, including relevant 
materials and advice on these risks, such as highlights from 
relevant Audit & Assurance and Global Ethics & Compliance 
outcomes. 

We made good progress on our Trust commitments, set 
originally in 2018, notwithstanding the impact of the pandemic. 

Our Board Committee reports continued

The key activities reviewed included:

Oversight of GSK’s COVID-19 response: Global health has 
long been one of GSK’s key contribution areas. In recent years, 
the company has increased our focus on science to ensure we 
have the biggest impact, in line with our strengths and strategy. 
In 2020 the Committee oversaw the company’s response to 
COVID-19 on behalf of the Board. The Committee and 
management are acutely aware of the need to respond in  
a way that balances the interests of key stakeholders and is 
sustainable for GSK. The Committee discussed how GSK 
could contribute scientific and technological expertise, and 
explored decision-making frameworks with management, 
around responsible pricing models, access and allocation 
principles, and partnership criteria. These frameworks allowed 
GSK to make rapid decisions consistent with our values, 
purpose and strategy.

Environmental sustainability: The Committee reviewed and 
approved recommendations for GSK to set two new ambitious 
goals: a net zero impact on carbon and a net positive impact  
on nature by 2030. The Committee reviewed the contribution  
to these goals of GSK’s Pharmaceuticals, Vaccines and 
Consumer Healthcare businesses. The Committee also 
discussed the impact of climate change and nature loss on 
human health, recognising that the new goals are consistent 
with our purpose and strategy. 

Modern employer: The Committee has regular oversight  
of GSK’s modern employer programme and had several 
discussions with management on race and ethnicity during  
the year. The company will continue to report progress on 
gender targets and, from 2021, has set and will disclose targets 
on workforce race and ethnicity in markets where sufficient 
employee data is available. For further details on evolving the 
company's inclusion and diversity agenda see page 36. 

Health and safety: The health and wellbeing of employees is 
extremely important to GSK, together with the communities in 
which we operate. The Committee now has formal oversight of 
employee health and safety as an enterprise risk, having always 
provided oversight of these areas. The Committee had several 
discussions with management on GSK’s health and safety 
performance, including detailed reports from the investigations 
into the causes of two workplace-related fatalities during the 
year, to ensure the company takes appropriate action on all  
key learnings.

Stakeholder engagement and insights
The Committee pays close attention to the evolving views and 
expectations of the company’s broad range of key stakeholders. 
It reviews and discusses a regular report on stakeholder 
insights at each meeting to ensure it considers the issues that 
may have a bearing on GSK’s reputation and the delivery of our 
responsible business agenda. Employee insights and feedback 
were discussed in relation to the progression of the company’s 
modern employer agenda and the results of the 2020 employee 
survey. 

I meet directly with shareholders to understand any issues and 
concerns they may have. In December, I was pleased to engage 
with a number of our largest investors at the company’s virtual 
Annual Governance Meeting. This included an interactive 
session with participants on the increasingly important work of 
the Committee over the year. 

The Committee actively looks to ensure GSK’s continued 
delivery against societal and shareholder needs, and is aware  
of the increasing focus on environmental, social and governance 
(ESG) issues among investors. It strongly supports 
management’s approach to managing ESG, including risk 
mitigation. Management continues to benchmark our ESG 
performance, and I am pleased to see a strong showing in this 
area. During the year, GSK was ranked second in the 
Pharmaceuticals industry in the Dow Jones Sustainability Index, 
and in early January came first in the Access to Medicine Index. 
The company also maintains a strong position in investor ratings 
such as Sustainalytics, MSCI, and Vigeo Eiris. 

The Committee monitors investor expectations on ESG 
reporting and disclosure on an ongoing basis. GSK continues 
to align to best practice in reporting, in accordance with the 
Sustainability Accounting Standards Board (see 2020 ESG 
Performance Summary) and the Taskforce on Climate-related 
Financial Disclosures (see page 46).

Committee aims for 2021
The Committee will continue to scrutinise and monitor GSK’s 
material Trust topics and relevant enterprise risks. It will also 
work with management to continue to ensure that commitments 
in support of the Trust priority evolve according to external 
expectations and company strategy, particularly as GSK 
progresses towards the creation of two new leading healthcare 
companies. The Committee considers the company is well 
positioned to support the continuing delivery of our Trust 
priority.

Committee Chair succession
I am approaching the end of my tenure on the Board. However, 
to facilitate a smooth transition to my successor, I have agreed 
to stay on the Board for a further year until the 2022 AGM. This 
is subject to my re-election at the AGM in May. I look forward to 
working with and handing over to my successor once they are 
announced.

Lynn Elsenhans 
Corporate Responsibility Committee Chair 
8 March 2021

GSK Annual Report 2020   103

Investor informationFinancial statementsStrategic reportGovernance and remunerationOur Board Committee reports continued

Science Committee report

Dr Jesse Goodman 
Science Committee

This has been another significant year for the Committee, during 
which it has renewed its focus on science at a deeper level to 
support the Board, both in its understanding of the company’s 
R&D strategy and to provide reassurance and guidance as 
required. 

During the year, the Committee has focused on three broad 
objectives:

 – Ensuring that the key scientific assumptions which drive the 

company’s R&D strategy remain valid 

 – Providing technical assurance, particularly in relation to 

potential transactions

 – Delivering oversight of our research practices and patient 

safety enterprise risks

As part of this renewed focus, the Committee undertook 
deep-dives into strategic themes including:

 – Human genetics

 – Artificial intelligence and machine learning (AI and ML)

 – Vaccines

 – Oncology

AI and ML has been one of the most exciting areas addressed 
by the Committee during the year. Building capabilities in this 
area will enable GSK to develop systems which take advantage 
of our world leading access to human genetic data from 
collaborations with 23&Me, UK Biobank and FinnGen. This  
will have a significant impact on the future of R&D discovery  
and development processes across GSK. 

Assessment of GSK’s response to COVID-19
The Committee oversaw the company’s response in developing 
potential vaccines and therapies for COVID-19. This response 
included: 

 – Partnering our vaccines adjuvant with multiple companies  
and research groups across the world, including Sanofi,  
SK Bioscience of South Korea and Medicago of Canada 

 – Investigating next generation COVID-19 vaccines through  

our collaboration with CureVac

 – Developing potential therapeutic options to combat 

COVID-19 and potential future outbreaks through our 
collaboration with Vir Biotechnology and our own innovative 
pipeline assets 

Pipeline progress
The Committee was pleased to observe the progress made  
by Dr Hal Barron, GSK’s Chief Scientific Officer (CSO) and 
President, R&D, in driving scientific innovation across R&D 
during the year as the company continued to strengthen and 
advance its pipeline. In 2020, we received nine major approvals, 
including the approval of four new molecular entities in 
oncology, HIV and chronic kidney disease. We also delivered 
lifecycle innovation for our key medicines in areas such as 
respiratory disease. 

There were encouraging major developments in our oncology 
pipeline, including two major US Food and Drug Administration 
(FDA) approvals: 

 – Zejula (niraparib) as the only monotherapy available as a 

first-line maintenance treatment for women with advanced 
ovarian cancer regardless of biomarker status 

 – Blenrep (belantamab mafodotin) for adult patients with 

relapsed or refractory multiple myeloma, the second most 
common form of blood cancer in the US 

In addition, ViiV Healthcare obtained FDA approval of 
Cabenuva (cabotegravir, rilpivirine), the first complete long-
acting regimen for the treatment of HIV-1 infection in adults. 

Our vaccines pipeline is also progressing well with our highly 
promising maternal RSV vaccine candidate and our Men 
ABCWY five-in-one vaccines meningitis candidate both 
entering Phase III studies. 

Business development, strategic partnerships and 
collaborations 
Building on the foundations set last year, the Committee 
continued to review the scientific opportunity in a number  
of large-scale investments and business transactions. 

Vir Biotechnology: The Committee supported GSK’s 
collaboration with Vir to identify and accelerate new anti-viral 
antibodies which could be used as therapeutic or preventative 
options to fight COVID-19 and future outbreaks. Three late-
stage studies are now underway with VIR-7831 with results 
anticipated in the first half of 2021.

This collaboration was expanded in February 2021 to advance 
new therapeutics for influenza and other respiratory diseases. 

Pan-TB collaboration: GSK joined a consortium of 
philanthropic, non-profit and private sector organisations 
(including the Bill & Melinda Gates Foundation) to accelerate 
the development of a novel treatment for tuberculosis (TB).  
This is an important step in addressing the current challenges  
in diagnosing and treating drug-resistant TB. 

104   GSK Annual Report 2020

Our Board Committee reports continued

CureVac partnership: In its role of helping to identify critical 
emerging trends in science and medicine, the Committee 
believes that accessing external innovative platforms is key  
to the future of our vaccines business. 

GSK’s strategic partnership with CureVac provides access  
to innovative messenger RNA (mRNA) technology, a rapidly 
progressing platform for developing new vaccines and 
medicines. The technology could expand the range of diseases 
which can be prevented or treated while potentially hastening 
development and manufacturing. CureVac’s mRNA technology 
and manufacturing capability will complement GSK’s existing 
expertise in vaccines in addressing significant unmet medical 
need. 

In February 2021, building on this existing relationship, GSK 
entered into a further collaboration with CureVac to jointly 
develop next generation mRNA vaccines to offer broader 
protection against a variety of different SARS-CoV2 varients 
and enable a quick response to new variants potentially 
emerging in the future.

IDEAYA Biosciences collaboration: GSK’s partnership with 
IDEAYA in synthetic lethality, an emerging field in precision 
medicine oncology, could help us achieve a sustainable flow of 
new treatments in this field. Synthetic lethality is one of GSK’s 
four core research areas in oncology, making IDEAYA an ideal 
partner. 

I would like to take this opportunity to thank Judy Lewent, who 
has been a member of the Committee since its inception in 
2017 and will retire from the Board after the 2021 AGM, for her 
valuable contributions to our deliberations from a commercial 
life sciences perspective. We look forward to being joined by  
an additional Scientific & Medical Expert when they have been 
appointed to the Board to continue the Committee’s work in 
developing the specialist scientific support that we provide to 
the Board. 

In 2021, we will continue our role in supporting the CSO  
and overseeing our R&D pipeline ahead of separation,  
as GSK seeks to deliver the next generation of innovative 
transformational medicines and vaccines for patients. 

Dr Jesse Goodman 
Science Committee Chair 
8 March 2021

Nominations & Corporate Governance  
Committee report

Jonathan Symonds 
Nominations & Corporate Governance Committee

I am pleased to present my second report as Chair of the 
Nominations & Corporate Governance Committee (the 
Committee). The Committee was re-named this year to reflect 
its expanded role to encompass corporate governance matters, 
thereby freeing more time at the Board and ensuring deeper 
focus of this important area.

Work of Nominations & Corporate Governance Committee
As we transform GSK and move closer to separation, the 
Committee’s key priorities have been to:

 – Search for replacements for our long-serving Directors,  

Judy Lewent and Lynn Elsenhans

 – Identify a third Scientific & Medical Expert (SME) to 

strengthen our scientific expertise on the Board and our 
Science Committee

 – Close any skills gaps

Board changes
In my 2019 report, I described the search for Judy’s successor 
as Chair of the Audit & Risk Committee (ARC), which resulted 
in Charles Bancroft’s appointment to the Board on 1 May. 
Charlie has recently retired from a successful career at Bristol 
Myers Squibb. He brings a wealth of financial and management 
experience in global biopharma, which will be invaluable to the 
Board as GSK moves to the next stage of its development and 
beyond. The handover arrangements between Judy and Charlie, 
as he becomes ARC Chair after publication of this Annual 
Report, are described in Judy’s report on pages 97 to 102. 
Despite serving for over nine years, Judy continues to 
demonstrate the characteristics of independence in carrying  
out her role on the Board.

We have appointed Korn Ferry to assist in the search for Lynn’s 
successor as Chair of the Corporate Responsibility Committee. 
Korn Ferry, which also provides GSK with recruitment and 
consultancy services, is a signatory to the Voluntary Code of 
Conduct for Executive Search Firms on gender diversity and 
best practice. We are using broad selection criteria, focusing 
on potential candidates with the following knowledge, 
experience and commitment: 

 – ESG: Depth of understanding and experience of the broader 
ESG agenda and, ideally, the expectations of investors in this 
area 

 – Using our science and technology to address health 

needs: Experience of science and technology to progress 
global health, potentially gained through working for, or in 
partnership with, global non-governmental organisations. 
Further experience of working with different stakeholder 
groups, including governments, regulators and other public 
policy organisations

 – Making our products affordable and available: Familiar with 
the issues of public access to medicine, ethical practices and 
patient advocacy, ideally gained in the life sciences sector

GSK Annual Report 2020   105

Investor informationFinancial statementsStrategic reportGovernance and remunerationOur Board Committee reports continued

 – Being a modern employer: The ability to contribute and  
lead a discussion on diversity and ethnicity, and familiarity 
with setting and monitoring high standards of health and 
safety, and supporting employee health, wellbeing and 
personal development

We are committed to the diversity of our Boardroom, as GSK  
is committed to equal opportunities for all our employees at all 
levels of our organisation. The Board and management seek to 
encourage a diverse and inclusive culture throughout the 
company. 

 – Being a responsible business: Experience of developing  
a culture that focuses on an organisation’s positive social 
impact through its engagement with employees, suppliers, 
customers and communities. Understanding and experience 
of the role and responsibility of organisations in minimising 
their environmental impact and setting and monitoring 
environmental targets and safety systems 

An effective Board needs a range and balance of skills, 
experience, knowledge, ethnicity, gender, social-economic 
backgrounds and independence, with individuals who are 
prepared to challenge each other and work collaboratively.  
This mix needs to be complemented by a diversity of personal 
attributes, including character, intellect, judgement, honesty  
and courage.

I have described in my statement why we have asked Lynn to 
remain in post for another year, before stepping down from the 
Board at the 2022 AGM. The Board confirmed that, despite her 
impending nine years service, Lynn continues to demonstrate 
the characteristics of independence in carrying out her role on 
the Board.

Given the critical importance of strengthening GSK’s pipeline, 
the Board has increased the time it spends on R&D strategy, 
while the Science Committee is focusing on science at a 
deeper level to support the Board’s understanding and provide 
reassurance and guidance as required. We are therefore 
searching for a third SME who, when appointed, will see the 
Science Committee being made up entirely of SMEs. Korn 
Ferry is also assisting with this appointment. We have identified 
the following selection criteria for candidates:

 – Possession of a scientific profile and leadership across 

genetics/artificial intelligence, immunology and cell/gene 
therapy 

 – Relevant experience in academia, pharmaceuticals/biotech 

leadership

 – The ability to add value to the Board and to the creation of the 

new GSK biopharma company 

 – Strong ethical personal qualities, providing a good fit with our 

diverse Board

We have made good progress to date and look forward to 
announcing the results of our searches.

Board composition, tenure and diversity
The Board seeks to balance the composition and tenure of itself 
and its Committees, and to refresh them over time, so that they 
benefit from the experience of longer-serving Directors and the 
fresh perspectives and insights of newer appointees. 

We draw our Non-Executive Directors from a wide range of 
industries and backgrounds, including the pharmaceuticals 
industry and R&D, vaccines, consumer products and 
healthcare, medical research and academia, insurance and 
financial services. They have a wealth of experience of complex 
organisations with global reach. Many of our Board members 
also have experience of long-cycle industries, which is of great 
assistance in understanding our sector. 

Board and CET diversity targets
The Committee is responsible for developing measurable 
objectives – and monitoring progress towards their achievement 
– to assist the implementation of the Board’s diversity policy, 
including gender and ethnic diversity. 

Our diversity objectives are in line with the measurable targets 
set out in the Hampton-Alexander and Parker reviews for 
achievement by 2020 and 2021 respectively. Our progress 
against these targets is set out below. For consistency, the 
diversity metrics are as at 30 October 2020. 

Diversity objectives

Progress achieved

At least 33% of Board positions 
held by women

At least 33% of CET positions 
held by women

At least 33% of combined CET 
and direct report positions held  
by women

At least one Board Director 
position held by an ethnic minority

Exceeded objective: 41.5% 

Met objective: 33.3% 

Exceeded objective: 40.6%

Met objective: One Board Director

The Committee is particularly intent on closing the gap  
between gender representation and increasing ethnic minority 
representation on the Board and CET, and developing the 
pipeline of direct reports to the CET from ethnic minorities. 

The representation of women and ethnic minorities in 
management positions is illustrated on page 37, as part of the 
diversity of GSK’s global workforce. 

The Committee met with all Non-Executive Directors present  
to receive and consider the succession plans for management, 
and with the Executive Directors to ensure there was a diverse 
pipeline of potential successors. It also regularly reviews 
succession planning for Non-Executive members of the Board. 

Sir Jonathan Symonds 
Nominations & Corporate Governance Committee Chair 
8 March 2021

106   GSK Annual Report 2020

Our Board Committee reports continued

Transformation & Separation Committee report

Jonathan Symonds 
Transformation & Separation Committee

I am pleased to present my first report as Chair of the 
Transformation & Separation Committee (the Committee),  
which met for the first time in May.

The Committee is made up of our Senior Independent Director, 
the Chairs of our Audit & Risk, Remuneration, and Corporate 
Responsibility committees, and our Workforce Engagement 
Director. I invite other Non-Executive Directors to our meetings 
when it could save repetition at the Board. 

The Committee has two principal functions:

 – Exercising oversight of the Future Ready transformation 

programme, particularly the cost savings and separation of 
the company infrastructure, as the delivery team moves from 
project design to implementation. We are also tracking the 
status of key risk indicators, such as value capture and 
technology

 – Considering the optimal form of separation. This includes  

the Consumer Healthcare business’s listing location and the 
implications of the separation

The Committee is pleased that the programme is making good 
progress, with full CET engagement and leadership and all 
deliverables on track. I take great pride that the programme has 
continued to be delivered as planned despite COVID-19, with 
only minor adaptions necessary. 

The programme has provided an opportunity to fundamentally 
review the structure, cost base and ways of working of both our 
biopharma and consumer healthcare businesses, including 
consideration of increased automation, different service levels, 
real estate impacts, procurement savings and accelerated 
digitisation. These have been revisited following the successful 
embedding of new ways of working after the outbreak of the 
pandemic. The Committee also receives reports from our Audit 
& Assurance and Compliance teams on the risks related to 
achieving a successful separation.

The Committee and management have been very clear that 
GSK will remain as one company until separation, with the 
overriding emphasis being driving top line growth and improving 
margin. Next year, I look forward to sharing further progress  
on the Committee’s pivotal role in overseeing and guiding 
management on the transformation and separation of GSK and 
overseeing the associated risks in separating the Group into 
two leading companies, in biopharma and consumer healthcare. 

Sir Jonathan Symonds 
Transformation & Separation Committee Chair 
8 March 2021

GSK Annual Report 2020   107

Investor informationFinancial statementsStrategic reportGovernance and remunerationSection 172 statement

Company directors are required by law to promote the success 
of their organisation for the benefit of both shareholders and 
their wider stakeholders, including employees, suppliers and  
the community.

This statement aligns to such requirements, as set out in 
Section 172 of Section 414CZA of the Companies Act 2006 
(the Act). It indicates how, during the year, our Directors 
addressed the matters set out in Section 172(1) (a) to (f) of the 
Act when performing their duties. To avoid duplication, it 
incorporates information from other areas of the Annual Report. 
The Board considers that the statement focuses on those risks 
and opportunities that are strategically important to GSK, and 
consistent with the Group’s size and complexity. 

In performing its duty to promote GSK’s success, the Board 
focuses on various matters, including listening to and 
considering the views of shareholders and other key 
stakeholders. 

This allows it to build trust and fully understand the potential 
impacts of the decisions it makes on all our stakeholders. Our 
engagement with GSK’s main stakeholder groups, including  
our patients, shareholders, consumers, customers and 
employees at all levels and across the organisation, are 
summarised on pages 16 and 17 of our Strategic report. 

The company’s governance architecture and processes are 
summarised on pages 85 to 93 of our Corporate Governance 
report. This summary explores how the Board considers all 
relevant matters in making its principal decisions to contribute  
to the delivery of GSK’s long-term priorities of Innovation, 
Performance and Trust.

More information on the issues, factors and stakeholders that 
the Board considers relevant to complying with Section 172(1) 
(a) to (f) of the Act can be found in the locations outlined below.

The Board has had regard to the following matters: 

(a) Long-term results 
The likely consequences of any decision in the 
long term

Strategic report:
Our business model (page 01)
Chairman’s statement (page 03)
CEO’s statement (page 04)
Capital allocation (page 02)
Key performance indicators (page 11)
Risk management (page 43)
Viability statement (page 48)

Corporate Governance report:
Board activity and principal decisions (page 87) 
Our purpose, values and culture (page 90) 
The Board's approach to engagement (page 91)
Audit & Risk Committee report (page 97)

(b) Our workforce 
The interests of the Group’s employees

Strategic report: 
Our business model (page 01) 
Our culture (page 10)
Modern employer (page 36) 
Stakeholder engagement (page 16) 

Corporate Governance report: 
Board activity and principal decisions (page 87)  
Our purpose, values and culture (page 90)  
The Board's approach to engagement (page 91) 
Audit & Risk Committee report (page 97) 
Nominations & Corporate Governance  
Committee report (page 105) 

Remuneration report: 
Remuneration Committee Chair’s  
statement (page 112) 
Directors' pay in a wider setting (page 122) 

GSK.com: 
Gender pay gap report

(c) Our business relationships
The importance of developing the Group’s business 
relationships with suppliers, customers and others

Strategic report: 
Our business model (page 01) 
Industry trends (page 12) 
Stakeholder engagement (page 16) 
Innovation (page 18) 
Performance (page 28) 
COVID-19 solutions (page 24) 
Reliable supply (page 39) 
Working with third parties (page 40) 
Risk management (page 43)

Corporate Governance report: 
Board activity and principal decisions (page 87) 
The Board's approach to engagement (page 91) 
Audit & Risk Committee report (page 97) 
Corporate Responsibility Committee report  
(page 102)

(d) The community and our environment
The impact of the Group’s operations on the 
community and our environment

(e) Our reputation
Our desire to maintain our reputation for high 
standards of business conduct

(f) Fairness between our shareholders
Our aim to act fairly as between members of the 
company

Corporate Governance report: 
The Board's approach to engagement (page 91)
Investor information (page 244)

Strategic report: 
Trust section including: 
Environment (page 41) 
Environment, Health and Safety, and 
Environmental Sustainability risks (pages 45, 
271 and 272) 
Climate-related financial disclosure (page 46) 

Corporate Governance report: 
Corporate Responsibility Committee report 
(page 102) 

GSK.com: 
Responsibility reports and data

Strategic report: 
Our culture (page 10) 
Trust (page 33) 
Ethics and values (page 39) 
Human rights (page 40) 
Reporting and investigating concerns (page 39) 
Anti-bribery and corruption risk (pages 44 and 265)
Non-financial information statement (page 49)
Our approach to tax (page 54) 

Corporate Governance report: 
Corporate Responsibility Committee  
report (page 102) 

GSK.com: 
Modern slavery statement

108   GSK Annual Report 2020

Directors’ Report

Our Directors’ powers are determined by UK legislation and  
our Articles of Association, which contain rules about the 
appointment and replacement of Directors. They provide  
that Directors may be appointed by an ordinary resolution  
of the members or by a resolution of the Board, provided that,  
if appointed by the Board, the Director retires at the next  
Annual General Meeting following their appointment.

Our Articles also provide that all Directors are required to  
seek re-election annually at the Annual General Meeting in 
accordance with the 2018 Code.

A Director will cease to be a Director if he or she: 

 – becomes bankrupt

 – ceases to be a Director by virtue of the Companies Act or  

the Articles 

 – suffers mental or physical ill health and the Board resolves  

that he or she shall cease to be a Director

 – has missed Directors’ meetings for a continuous period  
of six months without permission and the Board resolves  
that he or she shall cease to be a Director 

 – is prohibited from being a Director by law 

 – resigns, or offers to resign and the Board accepts that offer 

 – is required to resign by the Board

Directors’ conflicts of interest
All Directors have a duty under the Companies Act 2006  
to avoid a situation in which they have, or could have, a direct  
or indirect conflict of interest or possible conflict with the 
company. Our Articles provide a general power for the Board  
to authorise such conflicts. 

The Board reviews any new potential or actual conflict, which is 
recorded by the Company Secretary. Directors are not counted 
in the quorum for the authorisation of their own actual or 
potential conflicts. The Nominations & Corporate Governance 
Committee reviews the Register of Conflicts on an annual basis 
which the Board subsequently approves.

On a continuing basis, the Directors are responsible for 
informing the Company Secretary of any such new actual or 
potential conflicts that may arise or if there are any changes  
in circumstances that may affect an authorisation previously 
given. Even when provided with authorisation, a Director is not 
absolved from his or her statutory duty to promote the success 
of the company. If an actual conflict arises post-authorisation, 
the Board may choose to exclude the Director from receipt  
of the relevant information and participation in the debate,  
or suspend the Director from the Board, or, as a last resort,  
require the Director to resign.

The Nominations & Corporate Governance Committee 
reviewed the register of potential conflict authorisations  
(the Register of Conflicts) in January 2021. The Committee 
reported to the Board that the conflicts had been appropriately 
authorised and that the process for authorisation continued to 
operate effectively. The Committee then recommended the 
approval of the Register of Conflicts to the Board which it 
subsequently approved. Except as described in Note 39 to the 
financial statements, ‘Related party transactions’, during or at 
the end of the financial year no Director or Person Closely 
Associated had any material interest in any contract of 
significance with a Group company.

Our Articles prohibit a Director from voting on any resolution 
concerning his or her appointment or the terms or termination  
of his or her appointment.

Independent advice
The company has an agreed procedure for Directors to take 
independent legal and/or financial advice at the company’s 
expense where they deem it necessary.

Indemnification of Directors
Qualifying third party indemnity provisions (as defined in the 
Companies Act 2006) are in force for the benefit of Directors  
and former Directors who held office during 2020 and up to  
the approval and signature of the Annual Report.

Change of control and essential contracts
We do not have contracts or other arrangements which 
individually are fundamental to the ability of the business to 
operate effectively. Neither is the company party to any material 
agreements that would take effect, be altered, or terminate upon 
a change of control following a takeover bid. We do not have 
agreements with any Director that would provide compensation 
for loss of office or employment resulting from a takeover, 
except that provisions of the company’s share plans may  
cause options and awards granted under such plans to vest  
on a takeover. 

Details of the termination provisions in the Executive Directors’ 
service contracts are given in the full version of the company’s 
2020 Remuneration policy which is available at www.gsk.com in 
the Investors section. 

GSK Annual Report 2020   109

Investor informationFinancial statementsStrategic reportGovernance and remunerationDirectors' Report continued

Content of the Directors’ Report

The following information is also incorporated into the Directors’ 
Report:

For the purposes of the UK Companies Act 2006, the 
Directors’ Report of GlaxoSmithKline plc for the year ended  
31 December 2020 comprises:

Interest capitalised 

Location in Annual Report

Financial statements,  
Notes 17 and 20

Directors’ Report

Section

Corporate Governance report

Employee engagement

Directors’ statements of responsibilities

Investor information

Pages

77 to 110

92

140 to 141

243 to 299

The Strategic report sets out those matters required to be 
disclosed in the Directors’ Report which are considered to  
be of strategic importance:

Strategic report

Section

Risk management objectives and policies

Likely future developments of the company

Research and development activities

Business relationships

Diversity

Pages

43 to 48 
and 261  
to 275

01 to 76

18 to 27

40

36 and 37

Provision of information to and consultations with employees 10 and 36

Carbon emissions

Section 172 statement

41

16 to 17 
and 108

Publication of unaudited financial information Group financial review, page 50

Details of any long-term incentive schemes

Remuneration report

Waiver of emoluments by a Director

Not applicable

Waiver of future emoluments by a Director

Not applicable

Non pre-emptive issues of equity for cash

Not applicable

Non pre-emptive issues of equity for cash  
by any unlisted major subsidiary undertaking

Not applicable

Parent company participation in a placing  
by a listed subsidiary

Provision of services by a controlling 
shareholder

Shareholder waiver of dividends

Shareholder waiver of future dividends

Not applicable

Not applicable

Financial statements,  
Notes 16 and 44

Financial statements,  
Notes 16 and 44

Agreements with controlling shareholders

Not applicable

The Directors’ Report 

 – has been drawn up and presented in accordance with and in 
reliance upon English company law and the liabilities of the 
Directors in connection with that Report shall be subject to 
the limitations and restrictions provided by such law.

 – was approved by the Board of Directors on 8 March 2021 

and signed on its behalf by:

Sir Jonathan Symonds
Chairman 
8 March 2021

110   GSK Annual Report 2020

Strategic report

Governance and remuneration

Financial statements

Investor information

Remuneration

In this section

Chairman’s annual statement 
Annual report on remuneration 
2020 Remuneration policy summary 

112
114
133 

GSK Annual Report 2020   111
GSK Annual Report 2020   111

Investor informationFinancial statementsStrategic reportGovernance and remunerationRemuneration report
Chairman’s annual statement

On behalf of the Remuneration Committee (the Committee),  
I am pleased to present our Remuneration report for 2020.  
This Annual report on remuneration and my annual statement 
will be subject to an advisory vote at our AGM on 5 May 2021.  
I set out below key aspects of the Committee’s work and the  
out turn from the implementation of our remuneration policy to 
reward management’s performance in 2020. 

Overall, 2020 was an extraordinary and challenging year and 
the Board was pleased to see the continued progress against 
the company’s strategic goals. It is a testament to the increased 
focus that is being placed on improving commercial execution 
that despite the business disruption from the COVID-19 
pandemic to adult vaccinations, most especially Shingrix,  
our financial guidance for the year was delivered. However,  
the internal PBIT target was missed which resulted in a reduced 
bonus outcome. The multiple ways in which the company 
continues to work in response to COVID-19 are set out on  
page 24. This includes the contribution of our adjuvant to 
progress potential vaccines, therapeutic assets with Vir 
Biotechnology and our in-house asset otilimab. 

Review of 2020 IPT Outcomes
You will note from the 2020 Total remuneration on page 115,  
that overall pay for Emma Walmsley our CEO and Iain Mackay 
our CFO is down on 2019. The pay of Dr Hal Barron our CSO 
has increased on 2019, reflecting the vesting from the Long 
Term Incentive award granted in the year he joined. I would like 
to set these outcomes in context against our overall 
performance in 2020. 

Innovation – In terms of innovation, the CSO and the R&D 
organisation made significant progress in 2020 in further 
strengthening our R&D biopharma pipeline. R&D exceeded its 
targets. There were 9 major approvals in 2020; we now have  
20 assets in late stage development many of which we believe 
will be transformational for patients. More than 20 business 
development deals were undertaken to strengthen our 
capabilities with the acquisition of a new antibody, mRNA  
and genetic platforms and technologies.  

Performance
In terms of overall Performance, management just missed  
the agreed internal budget target for biopharma primarily  
due to significantly lower than expected Vaccines sales volumes 
as a result of COVID-19 pandemic disruption and lockdowns, 
across Adult vaccines (including Shingrix, Hepatitis, DTPa – 
containing vaccines), Synflorix and Bexsero. However, despite 
this we still continued to grow Shingrix, with sales of £2bn. 
Indeed Group sales overall grew 3% CER. In particular,  strong 
growth drivers in New and Specialty products in Respiratory, 
HIV and Oncology drove growth with sales of £9.7bn up 12% 
CER. This group of innovative products now accounts for more 
than half of our pharmaceuticals sales. In addition to this, robust 
and effective cost control supported delivery of 98% of the 
Group PBIT target with adjusted EPS of 115.9p -4% CER,  
at the lower end of the company’s earnings guidance set at  
the beginning of the year before the COVID-19 pandemic  
began. The Committee was pleased to note management’s 
determination and drive to deliver its agreed financial guidance 
despite the environment. I confirm that the Committee did not 
make any adjustments to targets or measures for the Executive 
Directors as a result of the impacts of COVID-19.

Preparations to create two exciting companies post separation 
continued to schedule and remain on track despite the global 
disruption from COVID-19. 

Trust 
Finally, the importance of the business operating responsibly 
was further highlighted in 2020 and new ambitious industry 
leading environmental targets for climate and nature were 
introduced and work was also undertaken to introduce the 
Inclusion and Diversity targets published recently. The employee 
survey in 2020 saw the highest response rate to date of 85%, 
and the overall employee engagement score rose to 84%,  
a 6% rise since the 2019 survey and the highest score since 
its inception. The company has also topped the Access to 
Medicines Index for the seventh time in a row.

112   GSK Annual Report 2020

2020 remuneration outcomes 
All awards in relation to 2020 were made in accordance with 
our Remuneration policy. The key decisions made by the 
Committee were as follows:

 – Bonus – The outcomes for the CEO, CFO and CSO were 
determined by reference to performance against the agreed 
financial measure of Group PBIT, and the Committee’s 
assessment of their individual performance during a 
remarkably challenging year. The formulaic methodology  
used to calculate the financial performance determined that 
payment would be made for achieving 98% of the financial 
target. The Committee considered the progress against each 
Executive Director’s personal objectives for the year across all 
aspects of the company’s Innovation, Performance and Trust 
priorities. It believes the resulting overall bonus outcomes 
appropriately reflect the underlying performance and 
progress made in 2020. See page 118.

 – Vesting of LTI awards – only two thirds of the 2018 

Performance Share Plan (PSP) awards vested. This was 
based on the last three years performance against the  
equally weighted pre-agreed measures. The R&D new 
product performance measure vested in full reflecting the 
continued work in strengthening R&D and the successful 
commercialisation of newly launched products. Equally,  
the focus on strong cash management and generation  
is reflected in full delivery of the adjusted free cash flow 
measure. Disappointingly, the company’s relative TSR 
performance over the past three years has again resulted  
in this part of the award lapsing in full. The overall vesting  
level was therefore 66.66%. See page 120. 

In determining the 2020 bonus and LTI outcomes, the 
Committee carefully considered the Directors’ performance but 
did not deem it necessary to exercise ‘discretion’ to address any 
anomaly in the performance outcomes. This review included an 
assessment of performance across all of the relevant measures 
and the wider context including the company’s Trust priority. 
GSK did not access any COVID-19 Government support or  
job retention schemes during 2020. Our dividend policy was 
maintained during the year and the company delivered its 
financial guidance. 

Looking ahead
Pension
The Committee previously reported its intention to align the 
current UK Executive Directors’ pension contributions with  
the wider UK workforce by 1 January 2023. In response to 
feedback from some of our shareholders and following a  
review of the company’s pension arrangements in the US,  
the Committee will also reduce the pension contributions  
for the CSO to align with the wider US employee base by  
1 January 2023. 

Remuneration policy implementation for 2021
The Committee agreed that Executive Directors should receive  
a 2% salary increase aligned with that provided to the wider 
workforce in their respective geographies. 

The Board and the Committee continually look to ensure that 
our remuneration provisions support our business strategy and 
priorities and seek to engage with shareholders on potential 
changes to our policy where we believe it is in the company and 
shareholders’ best interests to make changes. In that context, 
the Board is engaging with shareholders on the potential to 
provide a one-off additional performance incentive award to  
the CSO. This aims to support continuity of management and 
delivery of our Biopharma R&D pipeline, thereby proactively 
addressing one of the principal risks to the creation of 
sustainable shareholder value over the next few years.  
These discussions are ongoing and any resulting proposal 
would, of course, be set out in full ahead of a specific vote  
at the 2021 AGM.

My statement in our 2019 Annual Report (see page 116) sets 
out our position on the implementation of provision 40 of the 
2018 Code and we continue to follow this approach.

AGM
I would like to thank shareholders for their input and 
engagement ahead of last year’s AGM and I welcome your 
feedback on this report ahead of our AGM on 5 May 2021. 
Specifically, we look forward to receiving your support for  
our Annual report on remuneration.

Urs Rohner  
Remuneration Committee Chair  
8 March 2021 

GSK Annual Report 2020   113

Investor informationFinancial statementsStrategic reportGovernance and remunerationAnnual report on remuneration

2020 at a glance

2020 Total Remuneration

The following shows the composition of total remuneration paid to Executive Directors in office at 31 December 2020, in 
respect of 2020 and 2019.

Pay for performance

Executive Directors’ shareholdings (audited)

To align the interests of Executive Directors with those  
of shareholders, they are required to build and maintain 
significant holdings of shares in GSK over time. Executive 
Directors are required to continue to satisfy these Share 
Ownership Requirements (SOR) by holding 100% of their 
SOR for the first 12 months after leaving GSK and not less 
than 50% of their SOR for months 13-24 after leaving GSK.

Share ownership vs SOR (multiples of base salary)

Emma Walmsley 

6.5 6.7

Iain Mackay(1) 

0.3

3.0

Dr Hal Barron 

2.3

3.0

Executive Directors and CET

SOR % of salary

0

2x

4x

6x

CEO

Other Executive Directors

Other Corporate Executive Team members

650

300

200

(1) Appointed with effect from 14 January 2019

SOR

31 December 2020 shareholding

114   GSK Annual Report 2020

£0m£2m£4m£6m2020US$0mUS$2mUS$4mUS$6mUS$8m£8mUS$12mUS$10mFixed pay – salary, benefits and pensionEmma Walmsley51%49%Performance pay – annual bonus and LTIs earned in respect of the three year performance periodIain Mackay(1)Dr Hal Barron81%2019202042%58%19%20192020201977%23%40%60%72%28%(1) Appointed with effect from 14 January 2019Adjusted Group PBITMaximum(105% of target)TargetThreshold(95% of target)2020 Annual bonus: financial performance98%[•]%Maximum performance targetPerformance achievedVestedLapsed2018 LTI outcome: performance period ended 31 December 2020 R&D new productRelativeTSRAdjustedfree cash flowOverall vesting 66.66%33.33%33.33%0%Annual report on remuneration continued

2020 Total remuneration (audited)

Fixed pay

Pay for performance

Annual bonus
 – Maximum opportunity: 

200%

 – Measures:  

70% Adjusted Group PBIT 
30% Individual objectives

Vested LTI Awards
 – Vesting at 66.66%

 – Measures: 

R&D new product 
AFCF  
Relative TSR

 – Three year deferral of 50%  

 – Plan: 

into GSK shares 

2018 PSP awards

Salary

Benefits

Pension

   Total 
   remuneration  
could b

   Read more on pages 
116 and 117 

   Read more on pages 118 and 119

  Read more on page 120

  Read more below 

2020 Total remuneration (audited)

Fixed pay

Salary

Benefits 

Pension 

Total fixed pay

Pay for performance
Annual bonus(1)

Vesting of LTI awards: 

DABP matching awards

PSP(2) 

Total pay for performance(3)

Total remuneration

Emma Walmsley

Iain Mackay(4)

Dr Hal Barron 

2020 
£000

2019 
£000

2020 
£000

2019 
£000

2020 
$000

2019 
$000

1,199

141

245

1,585

1,110

192

220

1,522

871

155

175

825

139

171

1,201

1,135

1,786

58

1,247

3,091

1,743

659

1,259

3,661

1,169

1,754

810

1,185

1,741

2,675

–

4,277

5,446

412

4,396

6,562

–

–

–

–

810

1,185

–

6,387

8,128

–

–

2,675

£7,031

£8,084

£2,011

£2,320

$11,219

$6,336

Notes: 
(1)  Details of the mandatory bonus deferrals in 2020 and 2021 under the Deferred Annual Bonus Plan (DABP) are set out on page 130. (Matching awards ceased from 2018 and are  

no longer granted under the DABP).

(2)  Emma Walmsley’s 2017 PSP vested in July 2020 at a closing price of £15.83. At the time of the 2019 Annual Report the PSP figure used was based upon the average share price 

during the three month period to 31 December 2019 (£17.28), therefore the published figure last year was £4,671,000. 

(3)  The Committee may in specific circumstances, and in line with stated principles, apply clawback/malus, as it determines appropriate. Following due consideration by the Committee, 
there has been no recovery of sums paid (clawback) or reduction of outstanding awards or vesting levels (malus) applied during 2020 in respect of any of the Executive Directors.

(4)  Appointed with effect from 14 January 2019.

GSK Annual Report 2020   115

Investor informationFinancial statementsStrategic reportGovernance and remuneration 
 
Annual report on remuneration continued

2020 Total remuneration (audited) continued

The following sections provide details of each element of 2020 ‘Total remuneration’, including how the Committee implemented  
the approved Remuneration policy during the year.

Fixed pay (audited)

Salary
The table below sets out the base salaries of the Executive 
Directors over the last two years compared to increases for the 
UK and US workforce. 

The table below provide an analysis of Total benefits (grossed 
up for tax) received by the Executive Directors in 2019 and 
2020.

2020 benefits 
£000

2019 benefits 
£000

Emma Walmsley

Benefits available to employees
Business related services(1)

Business travel
Other benefits

Total benefits

Iain Mackay
Benefits available to employees(2)
Business related services(1)

Business travel
Other benefits

Total benefits

Dr Hal Barron

Benefits available to employees
Business related services(1)
Business travel(3)
Accommodation whilst on business travel(4)
Other benefits

Total benefits

62

36
43

141

149

5
1

155

$000

58

–

–
–

58

60

85
47

192

99

35
5

139

$000

62

414

180
3

659

Notes: 
(1) 

 Business related services which tax regulations deem to be a taxable benefit in 
the UK and/or the US.
 Iain Mackay’s Benefits available to employees of £149,000 have increased year 
on year mainly due to a full year’s medical benefits as compared to only a partial 
year in 2019. Benefits also include professional fees and vehicle allowance. 
 During 2019, GSK reviewed the methodology for allocating the cost of certain 
business travel. Using the previous methodology, Dr Barron’s Business travel 
would have totalled approximately $129,000 net for 2019. 
 Dr Barron’s place of main business moved during 2019 from the UK to the US, 
which, taken together with the effect of COVID-19 on international travel, resulted 
in a reduction in this benefit for 2020.

Emma Walmsley 

Iain Mackay

Dr Hal Barron
UK & US employees

% 
change

8%

2.5%

2.5%
2.5%

Base salary

2020

2019

£1,199,176

£1,110,348

£871,250

£850,000

$1,786,060
–

$1,742,500
–

Details of salary levels for 2021 are provided on page 126.

Benefits
The UK remuneration reporting regulations require the company 
to add into each Executive Director’s Total benefits calculation 
all items which are deemed by tax authorities to be a taxable 
benefit for them. 

These comprise: 

 – Employee benefits in line with the policy for other 
employees, which may vary by location and role; and

 – Business related services provided to employees to assist 
or enable them to carry out their role, which a tax authority 
has deemed to be a taxable “benefit” to the individual. 
Because these are business expenses, the company meets 
the tax which arises on them and therefore the items are 
shown grossed up for tax. These can be split into three areas:

 – Business travel: includes travel costs for the Executive 
Director and as appropriate for their spouse/partner 
associated with accompanying the Executive Director on 
GSK business which are deemed to be taxable benefits  
for the Executive Director. 

(2) 

(3) 

(4) 

 – Accommodation whilst on business travel.

 – Other benefits.

116   GSK Annual Report 2020

Annual report on remuneration continued

Fixed pay (audited) continued

Pensions

Please see details of changes to pensions policy and its implementation on page 126. In addition, the Committee has determined 
that all current and future UK and US Executive Directors will have their pension arrangements aligned to the wider UK and US 
workforce, as appropriate, by 1 January 2023.

Executive Director

Member since

Pension arrangements in 2020

Emma Walmsley 
Iain Mackay

2010 
2019

Pension contributions of 20% of base salary and matching contributions as follows:

 – from 1 January 2020 to 31 March 2020 based on the first £33,333 of salary(1) (2); and
 – from 1 April 2020 to 31 December 2020 based on the first £13,333 of salary(1) (2); 

with a cash supplement of 20% of base salary in lieu of pension on salary in excess of those figures. 

Dr Hal Barron

2018

The CSO is a member of the 401(k) plan open to all US employees and the Executive Supplemental Savings Plan 
(ESSP), a savings scheme open to US executives to accrue benefits above the 401(k) plan limits. 

He receives a combined contribution rate under the 401(k) and ESSP plans of 6% (2% core contributions plus a 
match of up to 4%) of total base salary and bonus, less the bonus deferred under the DABP. 

He is also a member of the US Cash Balance and the Supplemental Cash Balance pension plans, under which 
GSK makes annual contributions of 38% of base salary, in line with other US senior executives and members of 
GSK’s CET.

(1)  As a member of the defined contribution plan, Emma Walmsley and Iain Mackay are eligible to receive a matching award of up to 5% on the first £33,333 of their salaries from  

1 January 2020 to 31 March 2020 and on the first £13,333 of their salaries from 1 April 2020 to 31 December 2020, in accordance with the terms of the plan.

(2)  Emma Walmsley and Iain Mackay receive cash payments in lieu of pension of 20% of base salary in excess of £33,333 from 1 January 2020 to 31 March 2020 and cash payments 

in lieu of pension of 20% of base salary in excess of £13,333 from 1 April 2020 to 31 December 2020, in line with GSK’s defined contribution pension plan rates.

The following table shows the breakdown of the pension values set out on page 115. The pension remuneration figures have been 
calculated in accordance with the methodology set out in The Large and Medium-sized Companies and Group (Accounts and 
Reports) (Amendment) Regulations 2008 (Remuneration regulations).

Pension remuneration values

UK defined contribution
US defined benefit
Employer cash contributions

Total pension remuneration value

Emma Walmsley

Iain Mackay

Dr Hal Barron

2020 
£000

5
–
240

245

2019 
£000

8
–
212

220

2020 
£000

5
–
170

175

2019 
£000

8
–
163

171

2020 
$000

–
1,059
188

1,247

2019 
$000

–
1,069
190

1,259

Further details regarding the 2020 pension values for Dr Hal Barron are set out in the table below. The pensions figures disclosed 
for Dr Hal Barron, who is a member of the US style defined benefit plans, are in accordance with paragraph 10.e.ii of Schedule 8 of 
the Remuneration regulations. 

The table shows the accrued benefit (ie the annual pension accrued to date). In accordance with the regulations, the pension 
remuneration in 2020 was calculated as the increase in the accrued benefit, adjusted for inflation and multiplied by 20 to reflect the 
fact that the benefit will be received for a number of years. The normal retirement age under the Cash Balance Pension Plan is age 
65. There is no additional benefit for retiring early.

Dr Hal Barron pension values
US – Funded
US – Unfunded
Total 

31 December 2020  
$000
2
158
160

Accrued pension
31 December 2019  
$000
1
106
107

Pension remuneration  
value for 2020  
$000
20
1,039
1,059

GSK Annual Report 2020   117

Investor informationFinancial statementsStrategic reportGovernance and remunerationAnnual report on remuneration continued

Pay for performance (audited)

Annual bonus

70%

Adjusted Group PBIT

30%

Individual 
objectives

Annual bonus

2020 performance against targets
For 2020, the performance measures and weightings were as follows:

Performance measure 

Adjusted Group PBIT

Individual objectives

Weighting

2020 Adjusted Group PBIT performance

Executive Directors

70%

30%

2020 target

£8,465m

Outcome

£8,271m

Positioning  
against target

98%

Threshold and maximum performance targets were set at 95% and 105% of target respectively. 

The Adjusted Group PBIT target and outcome for the purposes of the Annual bonus calculation differ from Adjusted Group PBIT 
disclosed elsewhere in this Annual Report, primarily because both the target and outcome numbers are calculated by applying 
GSK’s budget exchange rates and not actual exchange rates.

The following table shows actual bonuses earned compared to the bonus opportunity for 2020: 

Bonus 

Emma Walmsley

Iain Mackay

Dr Hal Barron

2020 bonus opportunity

2020 bonus outcome

Target
(% of salary)

Maximum
(% of salary)

100

200

2020
Base salary 

£1,199,176

£871,250

$1,786,060

Financial 
performance  
(% of salary)

Individual  
objectives  

(% of salary)

Total 2020 
bonus
(% of salary)

42

55.5

51

55.5

97.5

93

97.5

Total 2020 
bonus  
000

£1,169

£810

$1,741

The table below provides more detail on delivery against Adjusted Group PBIT:

  Financial performance

 – Strong financial leadership of the Group in a challenging year

 – Delivered full year reported Group sales of £34bn (+1% AER, +3% CER), with Vaccines sales impacted by lower US adult vaccination 

volumes through COVID-19 disruption and partially offset by growth drivers in Respiratory and HIV

 – Adjusted Group PBIT of £8,939m below target driven by lower sales but delivery supported by effective cost control

 – Adjusted EPS of 115.9p (-6% AER, -4% CER) in line with guidance, delivery supported by effective cost control

118   GSK Annual Report 2020

Annual report on remuneration continued

Pay for performance (audited) continued

The following table summarises performance against the scorecard of individual objectives agreed by the Committee for each 
Executive Director, in addition to their contribution to the financial performance for 2020:

Individual objectives

  Emma Walmsley

 – Continued focus and progress against long-term IPT priorities 
 – Robust and agile commercial execution in exceptional 

circumstances; Pharmaceuticals and Vaccines sales £24.1bn, 
Consumer Healthcare £10bn. Strong growth from new and 
specialty Pharmaceuticals £9.7bn (+11% AER, +12% CER). 
Shingrix £2bn (+10% AER, +11% CER) despite impact of 
COVID-19 disruption. 28 first-market launches for Consumer 
Healthcare

 – Significant progress in strengthening and advancing a 

sustainable pipeline of transformational Pharmaceuticals and 
Vaccines, with 9 major approvals, 9 pivotal study starts and 
over 20 late-stage assets in development

 – COVID-19 solutions including global partnerships for first- and 
second-generation vaccines and therapeutics, and providing 
expertise and donations to support local response

 – Transformation and separation plans on track to deliver two 

new competitive companies in 2022. Consumer Healthcare JV 
with Pfizer commercial integration delivered and remaining 
programme on track

  Iain Mackay

 – Supply chain reliability during severe disruption and continued 

network simplification

 – Sustained progress and leadership in ESG and Global Health. 
New environmental sustainability commitments in climate and 
nature launched, expanded plans to accelerate our progress on 
Inclusion & Diversity, and continued top quartile recognition in 
external ESG ratings, including 1st place in Access to Medicines 
Index and 2nd place in Dow Jones Sustainability Index

 – New leadership accountabilities and training. 13% new in role 
for our top 125 enterprise key roles, 38% women at Senior 
Vice President and Vice President level, with aspiration set for 
race and ethnicity representation in the US & UK 

 – Progress towards a Purpose and Performance culture 

accelerated through COVID-19 and reflected in highest 
employee engagement rates recorded to date. Continued focus 
on values and expectations through disruption and remote 
working, and launch of new flexible working approach

 – Key leadership role in preparation for separation into two new 

competitive companies

 – Strong financial leadership of the Group in challenging year

 – Adjusted EPS of 115.9p (-6% AER, -4% CER) in line 

 – Delivered full year reported Group sales of £34bn (+1% AER, 
+3% CER), with Vaccines sales impacted by lower US adult 
vaccination volumes through COVID-19 disruption and partially 
offset by growth drivers in Respiratory and HIV

with guidance, delivery supported by effective cost control
 – Key leadership role in preparation for separation into two 

new competitive companies

 – Strong oversight across Finance and Tech during 

transformation and through extreme COVID-19 disruption

  Dr Hal Barron

 – R&D strategy further strengthened and advancement of pipeline: 
with 40 potential new medicines and 17 vaccine candidates,  
9 major product approvals and 9 pivotal study starts. Over 20 
significant business development deals executed to augment the 
pipeline, including: Vir Biotechnology, CureVac, Surface Oncology, 
The Broad Institute and Adrestia

 – Significant progress towards one Biopharma, with “One 
Development” organisation implemented and strong 
foundation for single approach to governance and capital 
allocation 

 – Employee confidence in pipeline up +8% and strong 

engagement across R&D organisation at 83%

 – Over 70% of research targets genetically validated, more than 30 
targets identified from our 23&Me collaboration and the 1st jointly 
identified target in clinical development

 – Continuing to build GSK’s reputation for Innovation  
and external pipeline perception through significant 
engagement on major platforms, with media and investors

 – Advanced technology capability build continues with new London 

AI hub opened, UK Functional Genomics network, NVIDIA 
collaboration and key external hires in AI and ML. New talent in 
18% of key R&D roles (79% external hires) 

Malus and clawback policy
For details of our policy on malus and clawback, please refer to 
the company’s Remuneration policy report on page 144 of the 
2019 Annual Report, available on GSK.com.

The Committee reviews and discloses whether it (or the 
Recoupment Committee) has exercised malus or clawback.

Disclosure is only made when the matter has been the subject 
of public reports of misconduct, where it has been fully 
resolved, where it is legally permissible to disclose and where  
it can be made without unduly prejudicing the company and 
therefore shareholders.

In line with these disclosure guidelines, neither the Committee 
(nor the Recoupment Committee) exercised malus or clawback 
during 2020. 

Other policies
For details of our existing policies on recruitment remuneration, 
loss of office and termination payments, please refer to the  
2020 Remuneration policy report on pages 141 to 150 of the 
2019 Annual Report, available on gsk.com. 

GSK Annual Report 2020   119

Investor informationFinancial statementsStrategic reportGovernance and remunerationAnnual report on remuneration continued

Pay for performance (audited) continued

Value earned from long-term incentives (LTIs)
The following tables set out the performance achieved against the targets set for the company’s LTI plans and also includes 
an update on performance of outstanding awards.

In line with the Committee’s agreed principles, for each measure applicable to the LTI awards, actual performance against  
the targets is reviewed and adjustments made as appropriate to ensure that the vesting outcome reflects genuine underlying 
business performance and that results are being delivered in line with our Trust business priority.

2018 PSP awards with a performance period ended 31 December 2020
The Committee reviewed the performance of the PSP awards granted to Executive Directors against the targets set. The Adjusted 
free cash flow (AFCF) target was revised in line with the disclosure on page 125 of the 2019 Annual Report. It has been further 
restated to take account of the revised phasing of the Future Ready programme restructuring cash payments and separation costs 
based on detailed programme and separation planning undertaken in 2020. As a result the target has been increased by £0.39bn  
to £10.95bn.

For 2020, the 2018 PSP was valued based on the closing share price on 11 February 2021 of £12.55 and the closing ADS price of 
$35.32. Of the vested amounts for the CEO and CSO, none is attributable to share price appreciation over the performance period. 
The Committee did not exercise any discretion in relation to the vesting of the awards or share price changes. 

The performance achieved in the three years to 31 December 2020 and the vesting levels are set out in the table below. 

Performance measures  
and relative weighting

Performance targets

R&D new product 
performance  
(1/3rd)

R&D new product sales performance measures aggregate three-year sales for new 
products launched in the three-year performance period and the preceding two 
years, i.e. 2016-20. 

Maximum

Threshold

Target

£4.39bn
£3.99bn

£3.79bn
£3.59bn

% vesting

100%
75%

50%
25%

Outcome and vesting level

Outcome

% of  
maximum

% of  
award

£7.34bn

100

33.33

Adjusted free  
cash flow  
performance 
(1/3rd)

Relative TSR  
performance 
(1/3rd)

In line with the company’s agreed principles, the AFCF figures included adjustments  
for a number of material distorting items, including legal settlements, exchange rate 
movements and special pension contributions.

£15.64bn

100

33.33

Maximum

Threshold

Original 
target

£13.89bn
£13.29bn

£12.08bn
£11.72bn

Revised 
target(1)

£12.60bn
£12.05bn

£10.95bn
£10.63bn

% vesting

100%
75%

50%
25%

(1) 

 The revised target has been further adjusted since the 2019 Annual Report as noted above.

TSR ranking within comparator group(2)

% vesting

Ranked 9th

0

0

Maximum

Threshold(3)

1st, 2nd, 3rd
4th

5th

Median
6th to 10th

100%
72%

44%

30%
0%

(2) 

(3) 

 TSR comparator group: AstraZeneca, Bristol-Myers Squibb, Eli Lilly, GSK, 
Johnson & Johnson, Merck & Co, Novartis, Pfizer, Roche Holdings and Sanofi.

 The vesting schedule is based on delivering 30% vesting for median performance.  
In a comparator group of ten companies, median falls between two companies. 

Total vesting in respect of 2018 awards

66.66%

120   GSK Annual Report 2020

Annual report on remuneration continued

Pay for performance (audited) continued

Update on performance of ongoing LTI awards
The Committee also reviewed the performance of the PSP awards granted to Executive Directors in 2019 and 2020.

The following charts provide an estimate of the vesting levels taking into account performance to 31 December 2020. Actual 
vesting levels will only be determined based on performance over the full three-year performance periods. The indications below 
should therefore not be regarded as predictions of the final vesting levels. The AFCF threshold and associated vesting scales for 
the 2019 and 2020 PSP awards have been adjusted. The net overall impact is an increase of £0.19bn to £10.93bn for the 2019 
award and a decrease of £0.37bn to £9.62bn for the 2020 award. 

These adjustments are to take account of the following items: revised phasing of the Future Ready programme restructuring cash 
payments and separation costs based on detailed programme and separation planning undertaken in 2020, revised timing of Future 
Ready programme divestments, cancellation of one of the Future Ready programme divestments.

There are no changes to the targets set for the R&D new product, Innovation sales (previously named R&D new product) or the 
relative TSR performance measures for the 2019 and 2020 awards.

2019 PSP award 
Ranked 3rd
or above

Maximum

£12.96bn

122% of
threshold

2020 PSP award 
Ranked 3rd
or above

£11.41bn

122% of
threshold

 Median

£10.93bn

Commercially 
sensitive

 Median

£9.62bn

Commercially 
sensitive

Commercially 
sensitive

Threshold

Relative
TSR 
(1/3rd)

Adjusted free
cash flow  
(1/3rd)

R&D new 
product 
(1/3rd)

Estimated vesting level

Estimated lapsing level

Relative
TSR 
(30%)

Adjusted free
cash flow  
(30%)

Innovation 
sales
(20%)

Pivotal trial 
starts

Major regulatory 
approval 
milestones

Pipeline progress 
(20%)

For threshold performance 25% of each award will vest in respect of each performance measure. Individual 2019 LTI award levels 
appear on page 126 of the 2019 Annual Report. They are set out below for the 2020 LTI awards.

Historical vesting for LTI plans

Year of  
grant
2010
2011
2012
2013
2014
2015
2016
2017
2018

Relative TSR
9
0
0
0
0
15
0
0
0

Adjusted free  
cash flow 
16
13
0
0
0
21
26
33
33

R&D new 
product 

Vesting %
Business 
diversification 

11
7
17

16
7
21
33
33
33
33
33

Lapsed  
%
75
60
86
62
67
31
41
33
33

Total vested  
%
25
40
14
38
33
69
59
67
67

For the DABP, the 2010 awards were only subject to TSR performance and from 2011 awards were subject to the same performance measures as PSP awards.

2020 LTI awards
The 2020 DABP awards (in respect of the deferral of 2019 bonus) and the 2020 PSP awards are shown in the table below. 

2020 DABP awards

2020 PSP awards

Emma Walmsley

Iain Mackay

Dr Hal Barron

2019
% of total bonus 
deferred

Number of  
shares

52,169 shares

50%

35,223 shares

30,547 ADS

Face value  
of award(1)

£0.877m

£0.592m

$1.337m

Award level as %  
of base salary

Number of  
shares

Face value  
of award(2)(3)

575%

400%

500%

410,090 shares

207,267 shares

203,981 ADS

£6.9m

£3.5m

$8.9m

(1)  The face values of the DABP awards have been calculated based on a share price of £16.81 and an ADS price of $43.78, being the closing prices on 13 February 2020 (the day 

before grant). These are nil-cost options for the UK Executive Directors and restricted shares for the US Executive Director. No performance conditions are attached to the DABP 
awards, as they reflect the mandatory deferrals in respect of the 2019 annual bonus earned.

(2)  The face values of the PSP awards have been calculated based on a share price of £16.81, and an ADS price of $43.78, being the closing prices on 13 February 2020 (the day 

before grant). These are conditional shares, based on the performance measures outlined above.

(3)  The performance period for the 2020 PSP awards is from 1 January 2020 to 31 December 2022.

GSK Annual Report 2020   121

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Annual report on remuneration continued

Directors’ pay in a wider setting

Internal context

In setting executive pay it is important that the Committee and I do so with a good understanding of wider workforce pay.

To that end on an annual basis I meet with our Human Resources Business Leaders (HRBLs) of Global Support Functions, 
Pharmaceuticals, ViiV Healthcare, Vaccines and Consumer Healthcare to understand perspectives on pay and GSK’s 
remuneration package for the wider workforce. 

When I met with the HRBLs this year, we discussed the current enterprise-wide themes for employees for the wider group, namely:

 – Attract, recruit and retain key talent to support an ambitious business agenda and working towards separation of the  

Biopharma and Consumer Healthcare businesses

 – Inclusion and diversity

 – Pay reviews, including delivery of fair pay and setting appropriate salary budgets

 – Pensions changes being undertaken in the US and those proposed in the UK and under consultation. 

We also discussed how different pay levels/cultures in different markets and moving key talent between markets was handled.

Finally, Dr Vivienne Cox, our Workforce Engagement Director, is a valued member of the Committee and continues to bring 
employee perspectives into the Committee’s discussions.

Urs Rohner 
Remuneration Committee Chair

Remuneration structure for employees

Element
Salary

Wider workforce pay

Comparison with Executive Director and CET pay

 – The market competitiveness of salaries across the company 
is assessed at a local market level. The competitiveness of 
roles, which is measured against the external market and 
internal peers, is kept under regular review

 – For our Executive Directors and for the CET, ordinarily 

increases in base salaries are in line with the average of the 
wider employee population unless there is a change in 
scope of the individual’s role, responsibilities or experience

Pensions 
and  
benefits

 – The company seeks to provide an appropriate pensions 
and benefits package that is aligned to competitive 
market practices in those countries in which the 
company operates and our employees are based

 – With the exception of our sales force, who participate in 
separate arrangements, our wider workforce participates 
in a plan based on performance against four business 
and financial measures (three measures for Consumer 
Healthcare). This is structured to reflect the priorities of 
the specific business area 

 – This plan is designed to reward our employees’ collective 

contribution to business achievement. Separate 
mechanisms are in place to recognise outstanding 
individual performance or to address under-performance

Annual 
bonus

LTI plans

 – Our Executive Directors and the CET are eligible to 

receive benefits broadly in line with the policy for our other 
employees, which may vary by location

 – Pension arrangements are structured in accordance with 
where our Executive Director or CET member is expected 
to retire. Current and future UK and US Executive 
Directors will have their pension arrangements aligned to 
the wider UK and US workforce by 1 January 2023

 – Our Executive Directors and the CET participate in a plan 
based on an assessment of a combination of stretching 
financial / business and personal objectives

 – Our Executive Directors are required to defer 50% –  

and the CET 25% – of any bonus earned into shares or 
ADSs as appropriate for three years
 – Clawback and/or malus provisions apply

 – Our employees at Senior Vice President (SVP) and Vice 
President (VP) level participate in the same PSP as our 
Executive Directors and the CET with the same 
performance targets and periods

 – Clawback and/or malus provisions apply
 – Our SVP and VP employees, together with Directors and 
Managers below the CET, receive annual Share Value 
Plan awards of restricted shares 

 – Our Executive Directors and the CET are granted annual 
PSP awards with the same performance targets and 
periods

 – Our Executive Directors are required to hold vested 

awards for an additional two-year period
 – Clawback and/or malus provisions apply
 – Our Executive Directors and the CET do not receive 

Share Value Plan awards following appointment

122   GSK Annual Report 2020

Annual report on remuneration continued

Directors’ pay in a wider setting continued

CEO pay ratios

Financial year Methodology

2020

2019

2018

  Option A

(Lower  
Quartile) 
P25

130:1

160:1

122:1

(Median) 
P50

96:1

119:1

90:1

(Upper 
Quartile) 
P75

62:1

73:1

56:1

The pay ratios above are calculated using actual earnings for 
the CEO and UK employees. The CEO total single figure 
remuneration of £7,031,871 for 2020 and £8,084,000 for 
2019 (restated) are detailed on page 115 of this Report.

Total remuneration for all UK full-time equivalent employees of 
the company on 31 December 2020 has been calculated in line 
with the single figure methodology, except for employer pension 
contributions for employees with a Defined Benefit pension due 
to the cost and complexity of such calculations. Instead, the 
Future Service Rate agreed at the most recent actuarial funding 
valuation has been used for these employees. Otherwise this 
reflects their actual earnings received in 2020 (excluding 
business expenses), which were used to produce the percentile 
calculation under Option A of the Remuneration regulations. 
Business expenses have been excluded as they are reimbursed 
to employees and not sufficiently substantial in value to 
significantly impact the ratios. 

GSK continues to choose Option A because it is the most 
robust and statistically accurate way for the company to 
calculate the three ratios from the options available in the 
Remuneration regulations. The decrease in the pay ratio for 
2020 is due to the lower pay for performance elements  
(bonus, PSP and the discontinuation of DABP matching 
awards) received compared to 2019. 

Set out in the table below is the base salary, and total pay and 
benefits for each of the percentiles.

2020

2019

2018

2020 

2019

2018

2020

2019

2018

£

P25

P50

P75

36,924 34,510 33,090 50,000 47,029 44,944 70,203 66,561 64,185

Salary
Total  
pay and  
benefits 54,133 50,467 48,370 73,340 68,200 65,149 113,830 110,638 105,045

The Committee believes that the median pay ratio is consistent 
with the company’s pay, reward and progression policies.  
The base salaries of all employees, including the Executive 
Directors, are set with reference to a range of factors including 
market practice, experience and performance in role.

Supplemental/Additional ratios
GSK’s CEO pay ratio is likely to vary, potentially significantly, over 
time since it will be driven largely by CEO variable pay outcomes. 
In line with our reward principles, the CEO has a larger portion of 
her pay based on performance than the individuals at P25, P50 
and P75. This means that depending on GSK’s performance the 
ratio could increase or decrease significantly. The Committee 
believes that our senior executives should have a significant 
proportion of their pay directly linked to performance.

In light of this we have also provided supplemental ratios,  
where LTI compensation has been excluded. We believe 
this provides an additional view as LTIs formed a substantial 
percentage of the CEO’s total remuneration, which is highly 
variable and dependent on business performance. The CEO 
2020 total remuneration excluding LTI compensation is 
£2,754,000.

Financial Year Methodology

P25

2020

2019

2018

  Option A*

51:1

65:1

70:1

P50 

38:1

48:1

52:1

P75

26:1

32:1

34:1

*  Total remuneration less vesting of long-term incentive awards.

Percentage change in remuneration of CEO

Salary

Benefits

Annual bonus

Emma Walmsley

UK Employees

% change

% change

8.0%

(26.6)%

(33.4)%

2.5%

0.0%

1.1%

2020 
£000

1,199

141

1,169

For the wider UK employee population, the salary increase 
includes the annual salary review as well as any additional 
changes in the year, e.g. on promotion. UK employee benefits 
are unchanged on the previous year as there have been no 
changes to our benefit policies or levels. It does not reflect any 
changes to the level of benefits an individual may have received 
as a result of a change in role, e.g. on promotion. The UK 
employee population was considered to be the most relevant 
comparison as it most closely reflects the economic environment 
encountered by the CEO.

Historic CEO remuneration
Emma Walmsley

Total remuneration

Annual bonus award(2) (% of maximum)

Vesting of LTI awards (% of maximum)

Sir Andrew Witty

Total remuneration

£000

2020

2019 2018 2017

7,031 8,094 5,8874,883(1)

49% 79% 93% 77%

67% 67% 59% 69%

£000

2017 2016 2015 2014 2013 2012

715(2) 6,830 6,661 3,902 7,207 4,386

Annual bonus award(2) (% of maximum)

0%(2) 97% 100% 42% 88% 44%

Vesting of LTI awards (% of maximum)

0%(3) 33% 38% 14% 31% 24%

(1)    Emma Walmsley’s total remuneration includes her pay for the period 1 January  

to 31 March 2017, before she became CEO.

(2)    Sir Andrew Witty received a pro-rata payment for 2017 in lieu of a variable bonus 

opportunity, in accordance with the 2014 Remuneration policy.

(3)    PSP and DABP awards for Sir Andrew Witty granted in 2015 did not vest until April 
2018, in accordance with the terms of the Executive financial recoupment policy.

GSK Annual Report 2020   123

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Annual report on remuneration continued

Directors’ pay in a wider setting continued

Percentage change in remuneration of Directors

2020 percentage change

Salary/fee  

UK Employees
Executive Directors(1)
Emma Walmsley
Iain Mackay(2)
Dr Hal Barron
Non-Executive Directors(1,3,4,5)
Sir Jonathan Symonds(6)
Charles Bancroft (7)

Vindi Banga

Dr Vivienne Cox

Lynn Elsenhans

Dr Laurie Glimcher

Dr Jesse Goodman

Judy Lewent

Urs Rohner

%

2.5

8.0

5.6

2.5

201.7

–

23.6

55.4

(12.3)

(18.2)

(12.5)

(17.6)

16.3

Benefits 
%

0.0

(26.6)

11.5

(91.2)

0.0

–

(50.0)

(75.0)

(73.3)

(55.3)

(65.2)

(85.4)

(69.2)

Bonus 
%

1.1

(33.4)

(31.6)

(34.9)

–

–

–

–

–

–

–

–

–

(1)  Percentage changes have been calculated based on the 2020 Total remuneration 

table on page 115 for Executive Directors and the 2020 Total fees table on page 129 
for Non-Executive Directors. 

(2) 

Iain Mackay joined the Board on 14 January 2019 whereas in 2020 he received his 
full base salary for the year. 

All-employee share plans
UK Executive Directors may participate in HMRC approved 
all-employee share plans with the wider UK workforce, i.e. 
Share Save and Share Reward plans. 

Participants of the Share Save plan may save up to £250 a 
month for three years and at the end of the period have the 
option to buy GSK shares at a 20% discount to the share price 
at the start of the savings contract. Participants of the Share 
Reward plan contribute up to £125 a month to purchase GSK 
shares which the company then matches.

For further details see page 130. 

Dilution limits 
All awards are made under plans which incorporate dilution  
limits consistent with the guidelines published by the Investment 
Association. These limits are 10% in any rolling ten-year period 
for all plans and 5% in any rolling ten-year period for executive 
share plans (granted to senior executives). Estimated dilution 
from existing awards made over the last ten years up to 31 
December 2020 is as follows:

All GSK employee share plans

(3)  Fees of Non-Executive Directors include fees received as cash and in the form of 

shares or ADS under the terms of the Non-Executive Directors’ share allocation plan. 

1.04%

(4)  The reduction in fees of US-based Non-Executive Directors is due to a reduction in 

intercontinental travel fees during the year relating to virtual attendance at Board and 
Committee meetings due to COVID-19.

(5)  Benefits of Non-Executive Directors decreased significantly during the year due to a 
reduction in travel and subsistence costs incurred in relation to virtual attendance at 
Board and Committee meetings due to COVID-19.

(6)  Sir Jonathan Symonds was appointed to the Board on 1 September 2019. 

(7)  Charles Bancroft was appointed to the Board on 1 May 2020. 

0

02

04

06

08

Executive share plans

0.72%

5%

Actual

Limit

10%

10%
10

Relative importance of spend on pay
The table shows total employee pay and the Group’s dividends 
paid to shareholders. 

0

02

04

Total employee pay
Dividends paid in the year

Change  
%

4.0
0.6

2020 
£m

10,249
3,977

2019 
£m

9,855
3,953

The figures in the table above, which reflect payments made  
during each year and the impact of movements in exchange  
rates, are as set out on pages 171 and 178. However, dividends 
declared in respect of 2020 were £3,984 million (2019 – 
£3,966 million) an increase of 0.45%. 

Total employee pay is based on 95,884 employees, the average 
number of people employed during 2020 (2019 – 97,214).

There were no share repurchases made by the company  
during 2020 and 2019.

124   GSK Annual Report 2020

Annual report on remuneration continued

Directors’ pay in a wider setting continued

External context

Comparator groups for pay and relative TSR 
The Committee used two pay comparator groups when considering executive pay for 2020. The Global pharmaceutical comparator 
group is also used to measure relative TSR performance. The primary groups used for each Executive Director were as follows:

Emma Walmsley
Iain Mackay

European cross-industry comparator group

Global pharmaceutical comparator group

Roche Holding AG 
Novartis
LVMH
Anheuser-Busch Inbev 
Unilever
SAP
L’Oreal
Novo Nordisk A/S 
Airbus

Linde
Sanofi
AstraZeneca
Diageo
Siemens
Christian Dior
Inditex
BAT
Volkswagen

Deutsche Telekom
Kering
Heineken
BASF
Vinci
Adidas
Bayer
Safran
Reckitt Benckiser

Dr Hal Barron

France
Sanofi

Switzerland
Novartis
Roche Holdings

UK
AstraZeneca

US
AbbVie(1)
Amgen(1)
Bristol-Myers Squibb
Eli Lilly
Johnson & Johnson
Merck & Co
Pfizer

(1) 

 AbbVie and Amgen are included for remuneration benchmarking, but are not included in the relative TSR comparator group.

2020 CEO total remuneration positioning
When reviewing the CEO’s remuneration, the Committee has 
also referenced pay for the Global pharmaceutical group.

Performance graph
The following graph sets out the performance of the company 
relative to the FTSE 100 index and to the pharmaceutical 
performance comparator group for the ten-year period to 31 
December 2020. These indices were selected for comparison 
purposes as they reflect both the primary index of which GSK is  
a constituent and the industry in which it operates.

European 
cross-industry 
group

Global
pharmaceutical 
group

(£m)

4

6

8

10

12

14

Lower quartile 
to median

Median to upper 
quartile

Emma Walmsley’s
current position

Remuneration includes salary and the expected value of incentives based on the 
Committee’s agreed benchmarking methodology. 

400

350

300

250

200

150

100

  31.12.10  31.12.11  31.12.12  31.12.13  31.12.14  31.12.15  31.12.16  31.12.17  31.12.18  31.12.19  31.12.20

GSK Total Return

FTSE 100 
Total Return Index
* This index comprises AstraZeneca, Bristol-Myers Squibb, Eli Lilly, Johnson & 
  Johnson, Merck & Co, Novartis, Pfizer, Roche Holdings and Sanofi. 

GSK Pharma Peers 
Total Return Index*

GSK Annual Report 2020   125

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Implementation of Remuneration policy for 2021

Fixed Pay

Pay for performance

Salary
The Committee considered the average increases being 
awarded to employees below the level of Executive Directors  
in the UK and US. After due consideration, it was agreed that  
it was appropriate to award increases in line with the wider 
workforce to the CEO, CFO and CSO to ensure the 
competitiveness of their remuneration could be maintained. 

Annual bonus
There are no changes to the operation of the Annual bonus plan.

For full details of the policy in relation to the Annual bonus plan, 
please refer to the details on page 142 of the 2020 Remuneration 
policy report of the 2019 Annual Report.

Base salary
Wider workforce(1)
Emma Walmsley

Iain Mackay

Dr Hal Barron

2021
–

£1,223,160

£888,675

$1,821,781

% change

2

Emma Walmsley

Iain Mackay

Dr Hal Barron

Bonus opportunity 
% of salary 

Weighting of  
performance measures %

Target

Maximum

Adjusted  
Group  
PBIT

Scorecard  
of individual 
objectives

100

200

70

30

(1)    Based on the average increase budget for employees below the level of CET in the  

UK and US.

Benefits
No significant changes to the provision of benefits are proposed 
for 2021. For full details of the policy in relation to benefits, 
please refer to the details in the 2020 Remuneration policy 
report on pages 141 to 150 of the 2019 Annual Report, 
available at gsk.com in the Investors section. 

Pension
The table below provides an overview of the pension 
arrangements for each ongoing Executive Director in 2021.

The Committee has previously committed to reduce existing  
UK Executive Directors’ pensions to align with the wider UK 
workforce by 1 January 2023. The Committee has also 
determined that the pension contributions of the CSO will also 
be aligned with the wider US workforce by 1 January 2023. Any 
new UK-based or US-based Executive Director’s pension will 
be aligned to the appropriate wider workforce on appointment.   

Emma Walmsley 
Iain Mackay

Dr Hal Barron

2021 Pension contribution
20% of base salary and matching contributions of 5% 
on the first £13,333 of salary in accordance with the 
terms of the plan open to all employees, and 20% of 
base salary in lieu of pension on salary in excess  
of £13,333

38% of base salary, less a contribution to the 401(k) and 
ESSP equivalent to 5% of total base salary and bonus 
(net of the bonus deferred under the DABP). In addition, 
in line with the wider US workforce, from 1 January 
2021, a combined contribution rate under the 401(k) 
and ESSP plans of 11% (7% core contribution plus a 
match of up to 4%) of total base salary and bonus (net 
of the bonus deferred under the DABP).

In setting and assessing performance levels of the Executive 
Directors, the Committee considers performance against the 
company’s Trust business priority (see page 33) which reflects 
the Group’s approach to ESG factors.

Inevitably, targets linked directly to the financial and strategic 
plan are commercially sensitive. The Committee does not 
consider it appropriate to disclose Annual bonus targets during 
the year, as it may result in competitive harm. However, details  
of the performance targets, as usual, will be disclosed on a 
retrospective basis in the 2021 Annual Report.

Deferred Annual Bonus Plan (DABP) 2021 awards
The table below provides details of the mandatory deferral into 
the DABP of 50% of 2020 Annual bonus payments and the 
associated awards granted. The shares awarded have no 
performance conditions, but must be held for three years, 
regardless of continued employment. 

Total bonus deferred 
into shares %

50

Shares
45,779

31,725

Emma Walmsley

Iain Mackay

Dr Hal Barron

DABP awards  

ADS

24,355

Performance Share Plan (PSP) 2021 awards 
The table below provides details of awards granted under the 
PSP:

Emma Walmsley

Iain Mackay
Dr Hal Barron(2)

% of salary

575
400
500

Shares

550,757
278,363

PSP award(1) 

ADSs

254,794

(1)    The awards were granted on 10 February 2021 at a price of £12.77 per share and 

$35.75 per ADS.

(2)   The Board is engaging with shareholders on the potential to provide a one-off 

additional performance incentive award to the CSO. This aims to support continuity  
of management and delivery of our Biopharma R&D pipeline, thereby proactively 
addressing one of the principal risks to the creation of sustainable shareholder value 
over the next few years. These discussions are ongoing and any resulting proposal 
would, of course, be set out in full ahead of a specific vote at the 2021 AGM.

126   GSK Annual Report 2020

 
Annual report on remuneration continued

Implementation of Remuneration policy for 2021 continued

LTI performance measures
The measures and weighting for the 2021 LTI awards remain 
unchanged from those used for the 2020 awards. The 
weightings for the four LTI measures are:

Measure

Weighting

LTI measure
Innovation

Performance

Innovation
The Innovation sales measure recognises the importance  
of launching new products successfully and driving their 
performance is key to our commercial success.

The Pipeline progress measure further increases our  
emphasis on Innovation and seeks to reward acceleration and 
strengthening of the pipeline. This is based on two equally 
weighted elements of our key assets or indications measured 
over a three-year performance period. 

Performance
Relative TSR will continue to be measured against GSK’s 
Global pharmaceutical comparator group (see page 125). 

The targets for the Adjusted free cash flow measure for the 
2021 grant are: 

Innovation sales

Pipeline progress

Relative TSR

Adjusted free cash flow

20%

20%

30%

30%

Maximum

Threshold

Target £bn
9.50

9.08

8.26

8.01

% vesting
100

75

50

25

Trust – business priority
When setting targets and reviewing performance against all  
LTI measures, the Committee considers and reflects on the 
company’s Trust business priority. Our Trust priority reflects  
the company’s approach to ESG factors (see page 33).

Shareholdings versus Share Ownership Requirement 
(SOR)

SOR 
 % of salary

650
300
300

Value of holdings as % of salary 

3 March 2021 31 December 2020

858
55
444

669
32
232

Points are allocated for successful assets in each sub-measure 
based upon their forecast commercial value (peak year sales) at 
the end of the performance period. 

Emma Walmsley

Iain Mackay

Dr Hal Barron

The sub-measures for the 2021 award will vest as follows: 

Pivotal Trial Starts
Focuses mainly on phase III registrational trial starts, but may 
also include phase II starts (eg in oncology). 

Performance level
Below Threshold

Threshold

Maximum

Major Regulatory Approvals  

Performance level
Below Threshold

Threshold

Maximum

Points
<12

12

14

15

17

Points
<13

13

15

17

19

Payout
Nil

25%

50%

75%

100%

Payout
Nil

25%

50%

75%

100%

The targets for Innovation sales and Pipeline progress measures 
are of their nature commercially sensitive at the time of grant. At 
the end of the performance period we will provide full disclosure 
of what has been achieved.

Shares subject to performance conditions are excluded from 
each Executive Director’s SOR calculation until the end of the 
performance period. These vested shares are then included as 
part of the Director’s SOR to the extent that the performance 
conditions are met. The value of the holdings has been 
calculated on a post-tax basis.

For Dr Hal Barron, ADS contributing to his SOR include his 
investments under the GSK 401(k) plan and the ESSP. During 
the year, he re-allocated his funds in both plans to the GSK 
Stock Fund.

Emma Walmsley and Dr Barron currently exceed their SOR.  
Iain Mackay, who joined the Board in early 2019, is currently 
working towards satisfying his SOR.

The company has processes in place to ensure that each 
Executive Director’s SOR will continue to be satisfied after 
leaving GSK, including the monitoring of nominee accounts. 
Each Executive Director also agrees to the terms of the SORs 
within their service contract.

GSK Annual Report 2020   127

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Remuneration governance

Committee role and membership
These details are available on page 96 and are incorporated  
by reference to this Report. The Chairman, CEO, Heads of HR 
and Reward, Group Financial Controller and the Company 
Secretary assisted the Committee during the year.

Adviser to the Committee 
PricewaterhouseCoopers LLP (PwC) has been the 
independent adviser to the Committee since it was appointed  
in 2018 after a full commercial tender exercise was concluded 
by the company. PwC is a member of the Remuneration 
Consultants’ Group and, as such, voluntarily operates under  
the code of conduct in relation to executive remuneration 
consulting in the UK. The code of conduct can be found at  
www.remunerationconsultantsgroup.com.

During the year, PwC did not have any other connection with  
the Committee members or other Board Directors. However,  
it did provide other consulting and assurance services to the 
company. In line with the protocols agreed and set by the 
Committee Chair under which PwC provided their advice,  
the Committee is satisfied that such advice has been objective 
and independent. PwC has provided independent commentary 
on matters under consideration by the Committee and updates 
on market practice and legislative requirements. PwC’s fees for 
advice during the year, which were charged on both a fixed and 
a time and materials basis, were £170,975. 

Willis Towers Watson provided additional market data to the 
Committee.

Shareholder votes on remuneration matters

Total votes 
cast (billion)

Total votes 
for (%)

Total votes 
against (%)

Remuneration report
2020 AGM
Remuneration policy
2020 AGM

3.4

2.7

94.5

5.5

24.5

88.2

11.8

620.1

Service contracts and letters of appointment
The table below sets out the dates of the Executive Directors’ 
service contracts, which are available for review at the company’s 
registered office and on gsk.com. Each Executive Director’s 
service contract contains a 12-month notice period.

Date of contract

Effective date

Expiry date

Emma Walmsley
Iain Mackay
Dr Hal Barron

29.03.17
18.09.18
16.12.17

01.04.17
14.01.19
01.01.18

30.06.34
n/a
31.12.24

The Non-Executive Directors (NED) have letters of appointment, 
which are available to view at the company’s registered office. 
Each NED is expected to serve on the Board until the end of the 
AGM following the third anniversary of their appointment. This is 
subject to election and subsequent annual re-election. Subject 
to mutual agreement, they are each expected to serve a further 
three years, and normally up to nine years from appointment in 
line with the provisions of the 2018 Code, subject to annual 
re-election.

128   GSK Annual Report 2020

Committee focus during 2020

Remuneration policy
The Committee sets the broad structure for the Remuneration policy 
and determines the remuneration of the Executive Directors, the 
Chairman and other corporate officers. 

Items discussed:
 – Proposed 2020 Remuneration policy
 – Remuneration impact of major Group restructuring 
 – Engagement with shareholders and consideration of feedback

Salary review
The Committee periodically reviews and considers the remuneration 
environment of Executive Directors and CET, approving annual 
adjustments as necessary having regard to the remuneration of the 
wider workforce. 

Items discussed:
 – Review of remuneration environment (including wider employee 

trends)

 – Executive Director and CET benchmarking, competitiveness and 

GSK comparator groups

 – CET and Company Secretary salary review and recommendations 

for 2020

 – Executive Director salary review and recommendations for 2021

Annual bonus
The Committee is responsible for setting specific performance 
measures for the Annual bonus and for assessments of performance.

Items discussed:
CEO, Executive Directors and CET 2019 bonus recommendations 
and 2020 CEO bonus objectives

Votes 
withheld 
(million)

LTI plans
The Committee is responsible for approving LTI plan rule changes, 
grants, assessments of performance, and the vesting of LTI awards for 
the Executive Directors, CET and below (including interim awards).

Items discussed:
 – LTI performance outcomes and vesting of LTI awards for CET and 

below 

 – Confirmation of LTI grants for CET and below

 – Implementation and embedding of new Pipeline progress measure

Governance and other areas of focus
The Committee adheres to a robust remuneration governance 
framework, ensuring alignment between internal actions and external 
reporting/compliance requirements. 

Items discussed:
 – Review of Terms of Reference 
 – Committee evaluation annual review  
 – 2019 Remuneration report and proposal of 2020 Remuneration 

Policy  

 – Confirmation of 2020 Group Budget for remuneration purposes 
 – Remuneration considerations and committee programme for 2020
 – AGM and Remuneration report feedback, the external 

remuneration environment and performance target disclosure for 
incentive plans

 – 2020 Remuneration report disclosures, including CEO pay ratio 
 – Annual governance meeting and key Committee messages 
 – Committee Chair consultation with employee representatives  

on setting pay and wider workforce pay practices

 
 
 
Annual report on remuneration continued

Non-Executive Directors’ fees

Chairman and other Non-Executive Directors 
The company aims to provide the Chairman and other Non- 
Executive Directors with fees that are competitive with those 
paid by other companies of equivalent size and complexity, 
subject to the limits contained in its Articles of Association.

Chairman’s fees
The Chairman is paid a fee of £700,000 per annum, of which 
he takes 25% in GSK shares. The Chairman’s fees were 
reviewed on the appointment of the new Chair. It was 
concluded they remained appropriate.

2020 Non-Executive Directors’ fees
The Non-Executive Directors’ fees that applied during 2020 are 
set out in the table below:

Standard annual fee
Supplemental fees
Chair of the Audit & Risk Committee
Senior Independent Director
Scientific & Medical Experts 
Chairs of the Remuneration, Corporate  
Responsibility and Science Committees 
Workforce Engagement Director
Non-Executive Director undertaking intercontinental  
travel to meetings

Per annum
£95,000

£80,000
£50,000
£30,000
£40,000

 £7,500 per meeting

Non-Executive Directors will continue to be required to invest at least 25% of their total net fees in GSK shares or ADS.

Implementation of Non-Executive Directors’ policy in 2020
Following a review and engagement with shareholders, Non-Executive Directors’ standard fees and fees payable to the Senior 
Independent Director and other Committee Chairs (including the Remuneration, Corporate Responsibility and Science 
Committees) were last increased with effect from 1 January 2020.
As part of shareholder approval of the 2020 Remuneration policy: 
 – a supplemental fee was introduced with effect from 1 January 2020, payable to the Workforce Engagement Director; and

 – payment to a Non-Executive Director of up to the amount paid to a Committee Chair for undertaking additional duties in 

exceptional or unforeseen circumstances requiring a significant additional time commitment was authorised.

No changes were made to the fees payable to the Chair of the Audit & Risk Committee or Scientific & Medical Experts. We do not 
expect to make any other increases to the fees payable to Non-Executive Directors during the new policy period. The increases 
described above reflect the time commitments of these roles.

2020 Total fees (audited)
The audited table below sets out the value of fees and benefits received by the Non-Executive Directors in the form of cash and 
shares or ADS. Further details of the Non-Executive Directors’ share allocation plan are set out on page 131. Non-Executive 
Directors’ fees that are paid in a currency other than Sterling are converted using an average exchange rate that is reviewed from 
time to time. The average exchange rates were updated in 2020. Benefits comprise the grossed up cash value of travel and 
subsistence costs incurred in the normal course of business, in relation to attendance at Board and Committee meetings. For 
overseas-based Directors, this includes travel to meetings in the UK.

Non-Executive Directors’ 
emoluments (000) (audited)

Fixed fees 

Fixed fees 

Cash

Shares/ADS

Benefits

Total pay

Cash

Shares/ADS

Benefits

Total pay

2020

2019

Sir Jonathan Symonds

Vindi Banga

Charles Bancroft

Dr Vivienne Cox

Lynn Elsenhans

Dr Laurie Glimcher

Dr Jesse Goodman

Judy Lewent

Urs Rohner

£525

£114

–

£107

$93

–

$174

$183

£107

£175

£38

$82

£36

$100

$180

$58

$61

£36

£2

£2

–

£2

$20

$34

$23

$12

£4

£702

£154

$82

£145

$213

$214

$255

$256

£147

£174

£92

–

£69

$24

–

$199

$222

£92

£58

£31

–

£23

$196

$220

$66

$74

£31

£2

£4

–

£8

$75

$76

$66

$82

£13

£234

£127

–

£100

$295

$296

$331

$378

£136

GSK Annual Report 2020   129

Investor informationFinancial statementsStrategic reportGovernance and remunerationAnnual report on remuneration continued

Directors’ interests in shares (audited)

Executive Directors’ interests in shares
The interests of the Executive Directors of the company in office during 2020 and their persons closely associated (PCA) are 
shown in the table below:

As at 31 December 2020 

Unvested share plan interests

Total directors’ interests as at

Beneficial  
interests

Not subject to performance

Subject to 
performance

3 March 2021(1) 31 December 2020(1)

Shares/ADS(2)

Shares/ADS(3,6)

Options(4,7)

Shares/ADS(5)

1,150,620
68,879

787,639
36,655

316,761
–

281,324
–

189,554
36,655

1,372,409
461,587

359,809

232,193

160,001

72,192

–

716,327

Shares
Emma Walmsley
Iain Mackay
ADS
Dr Hal Barron

1)    Total directors’ interests include beneficial interests and unvested share plan interests not subject to performance. The balance as at 3 March 2021 

includes shares/ADS awarded in 2018 under the Performance Share Plan (PSP) and the Deferred Annual Bonus Plan (DABP) which vested in February and 
March 2021 respectively less those sold to satisfy tax liabilities on the vested amounts. Executive Directors’ shareholdings versus their SOR are outlined on 
page 127. 

2)   Beneficial interests include shares/ADS held by the Executive Directors and their PCAs. For Emma Walmsley, this includes 2,044 shares purchased 

through the GlaxoSmithKline Share Reward Plan. Iain Mackay does not currently participate in the Share Reward Plan. As a US employee, Dr Hal Barron  
is not eligible to participate in the Share Reward Plan which is only open to UK employees. Dr Barron’s beneficial interests include ADS and notional ADS 
held by way of his investments in the GSK 401(k) plan and the Executive Supplemental Savings Plan (ESSP). During the year, Dr Barron re-allocated his 
funds in both plans to the GSK Stock Fund. Further details on Dr Barron’s membership of the plans can be found on page 117.

3)   Unvested shares/ADS not subject to performance represent PSP shares which have vested but are subject to an additional two-year holding period for 

Emma Walmsley. Unvested ADS not subject to performance for Dr Barron represent bonus deferrals (as described in note 6 below).

4)   Unvested options not subject to performance represent bonus deferrals under the DABP which are awarded as nil-cost options (as described in note 6 

below). This figure excludes the 744 Share Save options held by Emma Walmsley.

5)  Unvested shares/ADS subject to performance represent unvested PSP awards.

6)   DABP: The table below shows bonus deferrals and subsequent reinvestment of dividends under the DABP. The amounts represent the gross shares/ADS 

balances prior to the sale of any shares/ADS to satisfy tax liabilities on vesting. 

Deferred Annual Bonus Plan (Bonus deferrals)
Shares
Emma Walmsley
Iain Mackay
ADS

Dr Hal Barron

3 March 2021

31 December 2020

1 January 2020

169,201
68,879

189,554
36,655

165,445
–

97,509

72,192

38,499

As UK employees, bonus deferrals under the DABP are granted as nil-cost options to Emma Walmsley and Iain Mackay and the following table sets out 
details of nil-cost options exercised. There are no outstanding DABP matching awards following this exercise.

DABP
Emma Walmsley
  Deferral award
  Matching award

Date of grant

Number of shares 
under option

Date of  
exercise

Grant price

Market price  
at exercise

Gain on exercise 
(000)

15.02.17
15.02.17

37,221
24,815

17.02.20
17.02.20

£0.00
£0.00

£16.61
£16.61

£618
£412

In respect of nil-cost options awarded in 2017 under the DABP, the bonus which is deferred by the Executive Director was recorded as remuneration (under 
Annual bonus) in the Total remuneration table in respect of 2016. Number of shares under option includes the initial award amount together with reinvested 
dividends accrued to the date of exercise. 

For the matching element of the DABP awarded in 2017, the remuneration of the Executive Director was recorded in the Total remuneration table in respect 
of 2019 (the year that the performance period ended). The Remuneration Committee granted the last matching award in 2017.

130   GSK Annual Report 2020

 
 
Annual report on remuneration continued

Directors’ interests in shares (audited) continued

Non-Executive Directors’ interests in shares
The interests of the Non-Executive Directors of the company in office during 2020 and their persons closely associated (PCA) are 
shown in the table below:

Total directors’ interests as at(1)

Share allocation plan for Non-Executive Directors 
Number of shares/ADS

3 March 2021

31 December 
2020

Beneficial 
interests at 31 
December 2020(2)

Dividends 
reinvested after 
year end

31 December 
2020

Elected & 
allocated during 
the year(3)

1 January 2020

51,246
101,940
8,190
14,069

2,211
43,863
18,503
8,853
30,437

47,608
99,693
7,203
12,754

1,367
41,135
16,614
8,086
29,058

35,757
71,800
–
–

–
1,000
–
–
10,166

423
1,581
366
695

26
2,147
813
412
1,003

11,851
27,893
7,203
12,754

1,367
40,135
16,614
8,086
18,892

11,017
3,345
2,264
2,583

1,367
4,506
5,122
1,734
2,278

834
24,548
4,939
10,171

–
35,629
11,492
6,352
16,614

Shares
Sir Jonathan Symonds
Vindi Banga
Dr Vivienne Cox
Urs Rohner

ADS
Charles Bancroft
Lynn Elsenhans
Dr Laurie Glimcher
Dr Jesse Goodman
Judy Lewent

1)   Total directors’ interests include beneficial interests and any shares/ADS received as all or part of their fees under the Non-Executive Directors’  

share allocation plan. Dividends received on shares/ADS under the plan during the year and in January 2021 were converted into shares/ADS as at  
3 February 2021. 

2)  Beneficial interests includes shares/ADS held by the Non-Executive Directors and their PCAs.

3)  Shares/ADS allocated during the year under the Non-Executive Directors’ share allocation plan includes dividends reinvested during the year. 

Directors and Senior Management

Further information is provided on compensation and interests of Directors and Senior Management as a group (the group).  
For this purpose, the group is defined as the Executive and Non-Executive Directors, other members of the CET and the Company 
Secretary. For the financial year 2020, the following table sets out aggregate remuneration for the group for the periods during 
which they served in that capacity. 
Remuneration for 2020 

£

Total compensation paid
Aggregate increase in accrued pension benefits (net of inflation)
Aggregate payments to defined contribution schemes

23,279,531
105,252
1,280,970

During 2020, members of the group were awarded shares and ADS under the company’s various LTI plans, as set out in the table 
below. To align the interests of Senior Management with those of shareholders, Executive Directors and CET members are required 
to build and maintain significant holdings of shares in GSK over time. CET members are required to hold shares to an equivalent 
multiple of two times their base salary, and must continue to satisfy these share ownership requirements for a minimum of 12 
months after leaving GSK. 

Awarded during 2020
Deferred Annual Bonus Plan (matching awards)
Performance Share Plan
Deferred Investment Awards (1,2)
Share Value Plan(2)

Shares

–
1,682,807
–
16,380

1)   Notional shares and ADS.  

Awards
ADS

–
377,238
–
–

Shares

956
240,354
–
–

Dividend reinvestment awards
ADS

99
64,739
–
–

2)  Executive Directors are not eligible to receive Deferred Investment Awards or participate in the Share Value Plan. 

GSK Annual Report 2020   131

Investor informationFinancial statementsStrategic reportGovernance and remunerationAnnual report on remuneration continued

Directors and Senior Management continued

At 3 March 2021, the group and their PCAs had the following interests in shares and ADS of the company. Interests awarded 
under the various LTI plans are described in Note 44 to the financial statements, ‘Employee share schemes’ on page 231.
Interests at 3 March 2021

Shares

ADS

Owned 
Unexercised options
Deferred Annual Bonus Plan
Performance Share Plan
Deferred Investment Awards (1,2) 
Share Value Plan (2)

2,031,335
8,030
484,413
6,310,974
374,964
49,560

467,144
–
140,738
1,480,220
–
–

(1)   Notional shares.
(2)   Executive Directors are not eligible to receive Deferred Investment Awards or participate in the Share Value Plan. 

Fees in respect of Executive Directors’ external appointments

CEO
Emma Walmsley is an independent non-executive director of Microsoft Corporation. During 2020, she received $325,000, of 
which $125,123 was delivered as cash and $199,877 as stock options under the Microsoft Corporation’s Deferred Compensation 
Plan for its non-employee directors.

CSO
Dr Hal Barron is a non-executive director of GRAIL Inc (a private company). During 2020, he earned $40,000 in fees.

Payments to past Directors (audited)
Sir Andrew Witty and Dr Moncef Slaoui left the Board on 31 March 2017 by mutual agreement. Dr Patrick Vallance and Simon 
Dingemans left the Board on 31 March 2018 and 8 May 2019 as voluntary leavers. The vesting of the DABP awards is governed  
by the Remuneration policy prevailing at the time each past Director left the Board. The table below reflects the value of the deferred 
bonuses and accrued dividends to the point of release.

Sir Andrew Witty

2017 DABP

Dr Moncef Slaoui

2017 DABP

Dr Patrick Vallance

2017 DABP

2018 DABP

Simon Dingemans(1)

2017 DABP

2018 DABP

Date of vesting

17 February 2020

Date of vesting

18 February 2020

Date of vesting

17 February 2020

1 March 2021

Date of vesting

9 May 2020

1 March 2021

Number of shares vested

40,031

Number of ADS vested

12,498

Number of shares vested

25,200

50,301

Number of shares vested

34,314

48,628

1)   Mr Simon Dingemans’ 2017 DABP award vested in May 2020 in accordance with the delayed vesting terms of the Recoupment Policy.

Other benefits: the grossed up costs predominantly for Simon Dingemans’ post-employment home security were £6,243.

Payments for loss of office (audited)
No loss of office payments were made in 2020 or 2019.

132   GSK Annual Report 2020

2020 Remuneration policy summary

The company’s Remuneration policy was approved on 6 May 2020 at GSK’s Annual General Meeting and has operated as 
intended since its approval. The full policy is available at gsk.com in the Investors section.

Executive Director remuneration policy

 Salary

To provide a core reward for the role. Set at a level appropriate to secure and retain high calibre 
individuals needed to deliver the Group’s strategic priorities.

Operation
Individual’s role, experience, performance and independently 
sourced data for relevant comparator groups considered when 
determining salary levels.

Opportunity
There is no formal maximum limit and, ordinarily, salary increases 
will be broadly in line with the average increases for the wider 
GSK workforce. 

Salary increases typically take effect in the first quarter of  
each year.

Salaries are normally paid in the currency of the Executive 
Director’s home country. 

However, increases may be higher to reflect a change in the 
scope of the individual’s role, responsibilities or experience. 
Salary adjustments may also reflect wider market conditions in 
the geography in which the individual operates.

Details of current salary levels are set out in the Annual report 
on remuneration.

Performance measures
The overall performance of the individual is a key consideration 
when determining salary increases.

 Benefits

Levels are set to recruit and retain high calibre individuals to execute the business strategy.

Operation
Executive Directors are eligible to receive benefits in line with 
the policy for other employees which may vary by location. 
These include, but are not limited to, car allowances, healthcare, 
life assurance/death in service (where not provided as part of 
the individual’s pension arrangements), personal financial advice 
and contractual post-retirement benefits. In line with the policy 
for other employees, Executive Directors may be eligible to 
receive overseas relocation allowances and international 
transfer-related benefits when required. Executive Directors  
in the UK are also eligible to participate in all-employee share 
schemes (e.g. Share Save and Share Reward Plan), under 
which they are subject to the same terms as all other 
employees. 

In order to recognise the high business travel requirements of 
the role, Executive Directors are also entitled to car travel and 
exceptionally may be accompanied by their spouse/partner on 
business trips. Other benefits include expenses incurred in the 
ordinary course of business, which are deemed to be taxable 
benefits on the individual. 

Where an Executive Director is based outside the UK, but is 
required to travel to the UK to fulfil the responsibilities of their 
role and to attend Board Meetings, they may be subject to tax 
on their business travel expenses to and from the UK and on the 
provision of any accommodation in the UK. Although in reality it 
represents a business expense, the tax treatment requires that 
their travel and accommodation expenses are then included as 
benefits. Because of the business context, the tax liabilities will 
be covered by the company on a grossed-up basis.

Benefit provision is tailored to reflect market practice in the 
geography in which the Executive Director is based and 
different policies may apply if current or future Executive 
Directors are based in a different country.

Opportunity
There is no formal maximum limit as benefits costs can fluctuate 
depending on changes in provider cost and individual 
circumstances.

Details of current benefits and costs are set out in the Annual 
report on remuneration.

Performance measure
None

GSK Annual Report 2020   133

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Executive Director remuneration policy continued

 Pension

Pension arrangements provide a competitive level of retirement income.

Pension arrangements provide a competitive level of retirement 
income.

Operation
Pension arrangements are structured in accordance with the 
plans operated in the country in which the individual is likely to 
retire. Where the individual chooses not to become a member 
of the pension plan, cash in lieu of the relevant pension 
contribution is paid instead. Executive Directors in the UK are 
entitled either to join the defined contribution pension plan or  
to receive a cash payment in lieu of pension contribution.

Where an individual is a member of a GSK legacy defined 
benefit plan, a defined contribution plan or an alternative 
pension plan arrangement and is subsequently appointed  
to the Board, he or she may remain a member of that plan.

Opportunity
The policy for all current Executive Directors is:

UK:
 – 20% of base salary contribution to defined contribution plan 

and further 5% in matched contributions subject to any 
relevant cap and in line with implementation principles for 
other members of the plan; and

 –  20% of base salary as a cash payment in lieu of pension 

contribution for the portion above the relevant cap; 

or
 – 20% of base salary as a cash payment in lieu of pension 

contribution.

From 1 January 2023, any current UK Executive Directors who 
are still in role will have their pension arrangements aligned to 
new Executive Directors’ arrangements as follows.

Any new Executive Directors in the UK will receive from date  
of appointment: 
 – 7% of base salary contribution to defined contribution plan 
and further 3% in matched contributions subject to any 
relevant cap and in line with implementation principles for 
other members of the plan; and

 – 7% of base salary as a cash payment in lieu of pension 
contribution for the portion above the relevant cap; 

or
 –  7% of base salary as a cash payment in lieu of pension 

contribution.

US(1):
 – Cash Balance and Supplemental Cash Balance pension 

plans, providing annual contributions of 38% of base salary, 
split between the two plans as appropriate.

 – GSK 401(k) plan and the Executive Supplemental Savings Plan 
(ESSP) with core contributions of 2% of salary and bonus(2) 
and matched contributions of 4% of salary and bonus(2). 

Any new Executive Directors in the US will receive:
 – Cash Balance and Supplemental Cash Balance pension 
plans, providing annual contributions of 5% of base salary 
and bonus, split between the two plans as appropriate.
 – GSK 401(k) plan and the ESSP with core contributions of 

2% of salary and bonus(2) and matched contributions of 4%  
of salary and bonus(2). 

Global:
 – Eligible for appropriate equivalent arrangement not in excess 

of the US/UK arrangements.

Performance measures
None.
(1) 

 In the event of any change to the plans operated in the US, a similar value would be 
provided under any successor arrangements introduced within the market.
 Less bonus deferred under the DABP.

(2) 

 Annual bonus

To incentivise and recognise execution of the business strategy on an annual basis. Rewards the 
achievement of stretching annual financial and strategic business targets and delivery of personal 
objectives.

Operation
Financial, operational and business targets are set at the start of 
the year by the Committee and bonus levels are determined by 
the Committee based on performance against those targets.

The Committee may apply judgement in making appropriate 
adjustments to bonus outcomes to ensure they reflect underlying 
business performance. Clawback and/or malus provisions apply 
as described on page 144 of the 2019 Annual Report.

Individual objectives are set at the start of the year by the 
Committee and performance against those objectives is 
assessed by the Committee.

Executive Directors are required to defer 50% of any bonus 
earned into shares, or ADS as appropriate, for three years.
Deferred bonus shares are eligible for dividend equivalents  
up to the date of vesting. 

134   GSK Annual Report 2020

Opportunity
The maximum bonus opportunity for Executive Directors is 
200% of salary. For threshold performance, the bonus pay-out 
on the financial measure will be nil. For target performance,  
the bonus payout will be 50% of the maximum opportunity.

Performance measures
Based on a combination of financial targets and individual/
strategic performance objectives, with the majority of the bonus 
assessed against the financial measures. The weighting 
between different measures will be determined each year 
according to business priorities. Further details, including the 
measures to be used in the financial year, are provided in the 
Annual report on remuneration.

2020 Remuneration policy summary continued

Executive Director remuneration policy continued

Selection of annual bonus measures
The annual bonus is designed to drive the achievement of 
GSK’s annual financial and strategic business targets and  
the delivery of personal objectives.

The annual bonus financial targets are set by reference to 
internal budget and external consensus targets.

The majority of the annual bonus opportunity is based on a 
formal review of performance against stretching financial  
targets with the remainder of the bonus subject to a balanced 
scorecard of strategic and individual targets which are aligned 
to the company’s key objectives for that financial year.

Performance  
Share Plan (PSP)

To incentivise and recognise delivery of the longer term business priorities, financial growth and 
increases in shareholder value compared to other pharmaceutical companies. In addition, to 
provide alignment with shareholder interests, a retention element, to encourage long-term 
shareholding and discourage excessive risk taking.

Operation
Conditional awards are made annually with vesting dependent 
on the achievement of performance conditions over three years 
and are subject to an additional two-year holding period. PSP 
targets are set by reference to internal budget and external 
consensus targets. 

Awards are eligible for dividend equivalents up to the date of 
vesting and release.

The Committee may adjust the formulaic vesting outcome 
(either up or down) to ensure that the overall outcome reflects 
underlying business performance over the vesting period.

Clawback and/or malus provisions apply as described on  
page 144 of the 2019 Annual Report.

 Share Ownership Requirements
To align the interests of Executive Directors with those of 
shareholders, they are required to build and maintain 
significant holdings of shares in GSK over time. The 
requirements for each Executive Director are as follows:

CEO
Other Executive Directors

% salary

650
300

Opportunity
The normal maximum award limits that may be granted under 
the PSP to an individual in any one year are set out in the table 
below:

CEO

CFO

Other Executive Directors

% of salary

600

400

500

Performance measures
Based on a combination of financial, share price related and 
strategic performance conditions which are aligned to the 
company’s strategic plan. For all measures*, 25% of awards  
will vest at threshold performance. Further details, including  
the performance targets attached to the PSP in respect of each 
year, and the weightings of the targets for the 2020 PSP awards 
are provided in the Annual report on remuneration.

*   We announced in the 2018 Annual Report, that we were reducing the 
threshold vesting level for our TSR measure to 25%, in order to align it 
with our other performance measures.

As a minimum, Executive Directors are required to maintain 
100% of their share ownership requirements to the end of  
the first year following retirement from the company and 50%  
to the end of the second year.

For details of our policy on clawback/malus, recruitment remuneration, loss of office and termination payments, please refer to 
the full 2020 Remuneration policy report on pages 140 to 149 of the 2019 Annual Report, available at gsk.com in the Investors 
section.

GSK Annual Report 2020   135

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Scenarios for future total remuneration

The charts opposite provide illustrations of the future total 
remuneration for each of the Executive Directors in respect of  
the remuneration opportunity granted to each of them in 2021  
under the approved 2020 Remuneration policy. A range of 
potential outcomes is provided for each Executive Director and 
the underlying assumptions are set out below.

All scenarios:
 – 2021 base salary has been used.

 – 2020 benefits figures have been used, i.e. based on actual 
amounts received in 2020, and for Dr Hal Barron the 2020 
pension figures.

 – Pensions for Emma Walmsley and Iain Mackay are based 

upon their 2021 salaries.

 – The amounts shown under value of PSP awards are based 
upon the relevant multiples for 2021. They do not include 
amounts in respect of dividends reinvested and do not factor 
in changes in share price over the vesting period (except as 
described below). 

Fixed:
 – Excludes Pay for performance, i.e. no Annual bonus would be 

paid and PSP awards would not vest.

Expected:
 – Includes Fixed pay.

 – For the Annual bonus, it is assumed that target performance  

is achieved.

 – For PSP awards, amounts reflect 50% vesting levels.

Maximum:
 – It is assumed that the Annual bonus would be payable at the 

maximum level and that the awards under the PSP would vest  
in full.

Maximum with 50% share price increase:
 – All elements are the same as Maximum but assuming a 50% 

increase in share price. 

136   GSK Annual Report 2020

14,000

12,000

10,000

8,000

6,000

4,000

2,000

0

Emma Walmsley (£000)

£14.61m
24%

£11.09m

63%

48%

£6.35m
56%

£1.61m

100%

19%

25%

22%

17%

15%

11%

Fixed

Expected

Maximum

Maximum with 
share price 
increase

Iain Mackay (£000)

10,000

8,000

6,000

4,000

2,000

0

£8.33m
21%

43%

£6.55m
54%

£3.89m
46%
46%

23%
31%

£1.22m
100%

27%

19%

21%

15%

Fixed

Expected

Maximum

Maximum with 
share price 
increase

Dr Hal Barron ($000)

20,000

16,000

12,000

8,000

4,000

0

$20.43m
22%

$15.88m
57%

45%

$9.50m

48%

19%
33%

$3.13m

100%

23%

20%

18%

15%

Fixed

Expected

Maximum

Maximum with 
share price 
increase

Fixed pay

Annual bonus

PSP

50% share price increase 

2020 Remuneration policy summary continued

Non-Executive Director remuneration policy 2020

The company’s remuneration policy report was approved on Wednesday 6 May 2020 at GSK’s Annual General Meeting. The full 
policy is available in the Investor section of gsk.com. The following is a summary of this policy.

 Non-Executive Directors’ fees

Element

Purpose and link to strategy

Operation

Chairman’s fees

To provide an inclusive flat rate fee that is 
competitive with those paid by other 
companies of equivalent size and 
complexity subject to the limits contained  
in GSK’s Articles of Association.

There is no formal maximum. However, fees are reviewed annually and set by reference  
to a review of the Chairman’s performance and independently sourced market data.

The Committee is responsible for evaluating and making recommendations to the Board  
on the fees payable to the Chairman. The Chairman does not participate in discussions in 
respect of his fees.

Basic fees

As above

Supplemental  
fees

To compensate Non-Executive Directors 
(other than the Chairman) for taking on 
additional Board responsibilities or 
undertaking intercontinental travel.

Benefits

To facilitate execution of responsibilities 
and duties required by the role.

Fees are paid in cash. The Chairman is required to invest at least 25% of his total net 
fees in shares or ADS of the company. 

There is no formal maximum. As with the Chairman, fees are reviewed annually and set by 
reference to independently sourced data.

The Chairman and CEO are responsible for evaluating and making recommendations to 
the Board on the fees payable to the company’s Non-Executive Directors.

Fees are paid in cash. Directors are required to invest at least 25% of their total net fees 
in shares or ADS of the company. The shares or ADS are delivered or released following 
retirement from the Board.

Additional fees for the Senior Independent Director, Committee Chairs, Scientific and 
Medical Experts, the Workforce Engagement Director role and intercontinental travel. 

The company has the authority to pay an additional fee, up to the equivalent of the 
Committee Chair supplement (£40,000 with effect from 1 January 2020) to a 
Non-Executive Director, should the company require significant additional time 
commitment in exceptional or unforeseen circumstances.

Travel and subsistence costs for Non-Executive Directors are incurred in the normal 
course of business in relation to meetings on Board and Committee matters and other 
GSK-hosted events. For overseas-based Non-Executive Directors, this includes travel to 
meetings in the UK. In the event it is necessary for business purposes, whilst not normal 
practice, Non-Executive Directors may be accompanied by their spouse or partner to 
these meetings or events. The costs associated with the above are all met by the 
company and, in some instances, they are deemed to be taxable and therefore treated  
as benefits for the Non-Executive Director.

 Approach to recruitment remuneration

The following policy and principles apply to the roles of 
Chairman and Non-Executive Director.

Chairman
Fees will be set at a level that is competitive with those paid by  
other companies of equivalent size and complexity. Fees will be  
paid partly in shares.

Non-Executive Directors
Fee levels for new Non-Executive Directors will be set on the  
same basis as for existing Non-Executive Directors of the 
company. Subject to local laws and regulations, fees will be  
paid partly in shares.

In the event of a Non-Executive Director with a different role and 
responsibilities being appointed, fee levels will be benchmarked 
and set by reference to comparable roles in companies of 
equivalent size and complexity.

 Loss of office

The Chairman and other Non-Executive Directors are not entitled to receive any payments in respect of fees for loss of office when 
they retire or step down from the Board.

GSK Annual Report 2020   137

Investor informationFinancial statementsStrategic reportGovernance and remuneration2020 Remuneration policy summary continued

Operation and scope of Remuneration policy

The Remuneration policy (Policy) is set out on pages 141 to 150 
of the 2019 Annual Report and it is intended that the Policy for 
GSK’s Executive and Non-Executive Directors will operate for a 
period of three years from the date of approval at the company’s 
Annual General Meeting on 6 May 2020. 

The Committee wrote the Policy principally in relation to the 
remuneration arrangements for the Executive Directors, whilst  
taking into account the possible recruitment of a replacement  
or an additional Executive Director during the operation of the 
Policy. The Committee intends the Policy to operate for the 
period set out above in its entirety. However, it may after due 
consideration seek to change the Policy during this period,  
but only if it believes it is appropriate to do so for the long-term 
success of the company, after consultation with shareholders 
and having sought shareholder approval at a general meeting.

The Committee reserves the right to make any remuneration 
payments and/or payments for loss of office (including 
exercising any discretions available to it in connection with  
such payments) notwithstanding that they are not in line with  
the Policy where the terms of the payment were agreed: 

(i) before the AGM on 7 May 2014 (the date the company’s  
first shareholder-approved Directors’ remuneration policy came  
into effect); 

(ii) before the Policy came into effect, provided that the terms  
of the payment were consistent with the shareholder-approved 
Remuneration policy in force at the time they were agreed; or

(iii) at a time when the relevant individual was not a Director of 
the company and, in the opinion of the Committee, the payment 
was not in consideration for the individual becoming a Director 
of the company. For these purposes ‘payments’ includes the 
Committee satisfying awards of variable remuneration and,  
in relation to an award over shares or ADS, the terms of the 
payment are ‘agreed’ at the time the award is granted.

Performance Share Plan (PSP) awards are subject to the  
terms of the PSP plan rules under which the award has been 
granted. The Committee may adjust or amend awards only in 
accordance with the provisions of the plan rules. This includes 
making adjustments to reflect one-off corporate events, such  
as a change in the company’s capital structure.

The Committee may also make minor amendments to the Policy  
(for regulatory, exchange control, tax or administrative purposes  
or to take account of a change in legislation) without obtaining 
shareholder approval for such amendments. 

Statement of consideration of shareholder views 
The Committee engages in regular dialogue with shareholders 
and holds annual meetings with GSK’s largest investors to 
discuss and take feedback on its Remuneration policy practices 
and governance matters. 

The Annual report on remuneration has been approved  
by the Board of Directors and signed on its behalf by: 

Urs Rohner 
Remuneration Committee Chairman

8 March 2021

Basis of preparation

The Annual report on remuneration has been prepared in 
accordance with the Companies Act 2006 and The Large  
and Medium-sized Companies and Groups (Accounts and 
Reports) (Amendment) Regulations 2013 (the Regulations).  
In accordance with the Regulations, the following parts of  
the Annual report on remuneration are subject to audit: total 
remuneration figures for Executive Directors including further 
details for each element of remuneration (salary, benefits, 
pension, annual bonus and long-term incentive awards); 
Non-Executive Directors’ fees and emoluments received in the 
year; Directors’ interests in shares, including interests in GSK 
share plans; payments to past Directors; payments for loss  
of office; and share ownership requirements and holdings,  
for which the opinion thereon is expressed on page 150. The 
remaining sections of the Annual report on remuneration are  
not subject to audit nor are the pages referred to from within  
the audited sections. 

138   GSK Annual Report 2020

Strategic report

Governance and remuneration

Financial statements

Investor information

Financial 
statements

In this section

Directors’ statement of responsibilities 
Independent Auditor’s report 
Financial statements 
Notes to the financial statements 
Financial statements of GlaxoSmithKline plc 
prepared under UK GAAP 

140
142
154
158

238

GSK Annual Report 2020   139
GSK Annual Report 2020   139

Investor informationFinancial statementsStrategic reportGovernance and remunerationDirectors’ statement of responsibilities

The Directors are responsible for preparing the Annual Report, 
the Remuneration report and the Group and parent company 
financial statements in accordance with applicable law and 
regulations.

UK company law requires the Directors to prepare financial 
statements for each financial year. The Directors are required  
to prepare the Group consolidated financial statements in 
accordance with International Financial Reporting Standards 
(IFRS), as adopted pursuant to Regulation (EC) No 1606/2002 
as it applies in the European Union. In preparing the Group 
consolidated financial statements, the Directors have also 
elected to comply with IFRS as issued by the International 
Accounting Standards Board (IASB). The Directors have 
elected to prepare the parent company financial statements in 
accordance with United Kingdom Accounting Standards and 
applicable law (United Kingdom Generally Accepted 
Accounting Practice). Under company law the Directors must 
not approve the financial statements unless they are satisfied 
that they give a true and fair view of the state of affairs of the 
Group and its profit or loss for that period.

In preparing the financial statements, the Directors are  
required to:

 – select suitable accounting policies and then apply them 

consistently;

 – make judgements and accounting estimates that are  

reasonable and prudent;

 – state that the Group financial statements comply with IFRS,  
as adopted pursuant to Regulation (EC) No 1606/2002 as  
it applies in the European Union, and IFRS as issued by  
the IASB, subject to any material departures disclosed and 
explained in the Group financial statements; 

 – state with regard to the parent company financial statements 

that applicable UK Accounting Standards have been 
followed, subject to any material departures disclosed and 
explained in the parent company financial statements; and

 – prepare the financial statements on a going concern basis 

unless it is inappropriate to presume that the Group and the 
parent company will continue in business.

The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the company’s 
transactions and disclose with reasonable accuracy at any time  
the financial position of the Group and to enable them to ensure 
that the Group financial statements and the Remuneration 
report comply with the Companies Act 2006 and Article 4 of 
the IAS Regulation. They are also responsible for safeguarding 
the assets of the Group and hence for taking reasonable steps 
for the prevention and detection of fraud and other irregularities.

The Group financial statements for the year ended  
31 December 2020, comprising principal statements and 
supporting notes, are set out in the ‘Financial statements’  
on pages 154 to 237 of this report. The parent company 
financial statements for the year ended 31 December 2020, 
comprising the balance sheet and the statement of changes in 
equity for the year ended 31 December 2020 and supporting 
notes, are set out on pages 238 to 242.

The responsibilities of the auditor in relation to the financial 
statements are set out in the Independent Auditor’s report on  
pages 142 to 153.

The financial statements for the year ended 31 December 2020 
are included in the Annual Report, which is published in printed 
form and made available on our website. The Directors are 
responsible for the maintenance and integrity of the Annual 
Report on our website in accordance with UK legislation 
governing the preparation and dissemination of financial 
statements. Access to the website is available from outside  
the UK, where comparable legislation may be different.

Each of the current Directors, whose names and functions are 
listed in the Corporate Governance section of the Annual 
Report 2020 confirms that, to the best of his or her knowledge:

 – the Group financial statements, which have been prepared  

in accordance with IFRS, as adopted pursuant to Regulation 
(EC) No 1606/2002 as it applies in the European Union,  
and IFRS as issued by the IASB, give a true and fair view of 
the assets, liabilities, financial position and profit of the 
Group; and

 – the Strategic report and risk sections of the Annual Report,  

which represent the management report, include a fair review 
of the development and performance of the business and the 
position of the company and the Group taken as a whole, 
together with a description of the principal risks and 
uncertainties that it faces.

140   GSK Annual Report 2020

Directors’ statement of responsibilities continued

Disclosure of information to auditor
The Directors in office at the date of this Annual Report have 
each confirmed that:

 – so far as he or she is aware, there is no relevant audit 

information of which the company’s auditor is unaware; and

 – he or she has taken all the steps that he or she ought to have 
taken as a Director to make himself or herself aware of any 
relevant audit information and to establish that the company’s 
auditor is aware of that information.

This confirmation is given and should be interpreted in 
accordance with the provisions of section 418 of the 
Companies Act 2006.

Going concern basis
Pages 51 to 76 contain information on the performance of  
the Group, its financial position, cash flows, net debt position  
and borrowing facilities. Further information, including Treasury 
risk management policies, exposures to market and credit risk 
and hedging activities, is given in Note 43 to the financial 
statements, ‘Financial instruments and related disclosures’. 
Having assessed the principal risks and other matters 
considered in connection with the viability statement, the 
Directors considered it appropriate to adopt the going concern 
basis of accounting in preparing the financial statements.

Internal control
The Board, through the Audit & Risk Committee, has reviewed 
the assessment of risks and the internal control framework that 
operates in GSK and has considered the effectiveness of the 
system of internal control in operation in the Group for the year 
covered by this Annual Report and up to the date of its approval 
by the Board of Directors.

The 2018 UK Corporate Governance Code
The Board considers that GlaxoSmithKline plc applies the 
principles and complies with the provisions of the UK Corporate 
Governance Code maintained by the Financial Reporting 
Council, as described in the Corporate Governance section  
on pages 77 to 110. The Board further considers that the 
Annual Report, taken as a whole, is fair, balanced and 
understandable, and provides the information necessary for 
shareholders to assess the Group’s position and performance, 
business model and strategy.

As required by the Financial Conduct Authority’s Listing Rules,  
the auditor has considered the Directors’ statement of 
compliance in relation to those points of the UK Corporate 
Governance Code which are specified for their review.

Annual Report
The Annual Report for the year ended 31 December 2020, 
comprising the Report of the Directors, the Remuneration 
report, the Financial statements and Additional information  
for investors, has been approved by the Board of Directors  
and signed on its behalf by

Sir Jonathan Symonds
Chairman

8 March 2021

GSK Annual Report 2020   141

Investor informationFinancial statementsStrategic reportGovernance and remunerationIndependent Auditor’s report to the members  
of GlaxoSmithKline plc

Report on the audit of the financial statements

1. Opinion

In our opinion:

 – The financial statements of GlaxoSmithKline plc (the ‘Parent 
company’) and its subsidiaries (the ‘Group’) give a true and 
fair view of the state of the Group’s and of the Parent 
company’s affairs as at 31 December 2020 and of the 
Group’s profit for the year then ended;

 – The Group financial statements have been properly prepared 
in accordance with international accounting standards in 
conformity with the requirements of the Companies Act 
2006, International Financial Reporting Standards (IFRSs) as 
adopted by the European Union and IFRSs as issued by the 
International Accounting Standards Board (IASB); 

 – The Parent company financial statements have been properly 

prepared in accordance with United Kingdom Generally 
Accepted Accounting Practice including FRS 101 “Reduced 
Disclosure Framework”; and

 – The financial statements have been prepared in accordance 
with the requirements of the Companies Act 2006 and, as 
regards the Group financial statements, Article 4 of the IAS 
Regulation.

We have audited the financial statements which comprise the:

Group

 – Consolidated balance sheet as at 31 December 2020;

 – Consolidated income statement for the year then ended;

2. Basis for opinion

We conducted our audit in accordance with International 
Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our 
responsibilities under those standards are further described in 
the auditor’s responsibilities for the audit of the financial 
statements section of our report. 

We are independent of the Group and the Parent company in 
accordance with the ethical requirements that are relevant to 
our audit of the financial statements in the UK, including the 
Financial Reporting Council’s (the ‘FRC’s’) Ethical Standard as 
applied to listed public interest entities, and we have fulfilled our 
other ethical responsibilities in accordance with these 
requirements. We confirm that the non-audit services prohibited 
by the FRC’s Ethical Standard were not provided to the Group 
or the Parent company, as noted in the Audit & Risk Committee 
report within the Corporate Governance section of the Annual 
Report on page 101. 

We believe that the audit evidence we have obtained is 
sufficient and appropriate to provide a basis for our opinion.

3. Audit scope and execution

We structured our approach to the audit to reflect how the 
Group is organised as well as ensuring our audit was both 
effective and risk focused. Our audit approach can be 
summarised into the following areas that enabled us to obtain 
the evidence required to form an opinion on the Group and 
Parent company financial statements: 

 – Consolidated statement of comprehensive income for the 

 – Risk assessment and audit planning at a Group level.  

year then ended;

 – Consolidated statement of changes in equity for the year 

then ended;

 – Consolidated cash flow statement for the year then ended; 

and

 – Notes 1 to 46 to the financial statements, which includes the 

accounting principles and policies.

Parent company

 – Balance sheet as at 31 December 2020;

 – Statement of changes in equity for the year then ended; and

 – Notes A to M to the financial statements, which includes the 

accounting principles and policies.

The financial reporting framework that has been applied in the 
preparation of the Group financial statements is applicable law 
and international accounting standards in conformity with the 
requirements of the Companies Act 2006 and IFRSs as 
adopted by the European Union and as issued by the IASB.  
The financial reporting framework that has been applied in the 
preparation of the Parent company financial statements is 
applicable law and United Kingdom Accounting Standards, 
including FRS 101 “Reduced Disclosure Framework” (United 
Kingdom Generally Accepted Accounting Practice).

142   GSK Annual Report 2020

The central control and common systems throughout most of 
the Group enabled us to structure our audit centrally. The use 
of data analytic tools allowed for a more detailed understanding 
of the flow of transactions, enabling us to focus our risk 
assessment and design targeted audit testing procedures.  
Our risk assessment procedures considered the impact of the 
global pandemic on the account balances, disclosures and 
company practices. In addition to appointing partners for each 
of the three businesses, we also had partners coordinate the 
component and legal entity audits in each country. These 
global business partners met regularly with the relevant 
management to understand strategy and matters which arose 
throughout the year that could have impacted the financial 
reporting. The regular meetings we had with members of the 
Internal Audit, the internal Legal Counsel and the Global Ethics 
& Compliance teams allowed us to understand their work and 
to review their reports  to enhance our risk assessment; 

 – Audit work performed at global shared service centres. 

A significant amount of the Group’s operational processes that 
cover financial reporting are undertaken in shared service 
centres. Our Group audit team that included senior individuals 
responsible for each of the global processes, coordinated our 
audit work at the shared service centres in scope for the Group 
audit, to ensure we developed a good understanding of the 
end-to-end view of the key processes that supported material 
account balances, classes of transactions and disclosures 
within the Group financial statements. 

Independent Auditor’s report continued

Report on the audit of the financial statements continued

     We then evaluated the effectiveness of internal controls over 
financial reporting for these processes and considered the 
implications for the remainder of our audit work; 

 – Audit work executed at component level and individual 
legal entities. The following components were subject to 
audit procedures as well as the assessment of the internal 
controls over financial reporting: Australia; Belgium; Canada; 
China; France; Germany; Italy; Japan; Spain; Switzerland; 
United Kingdom and United States. The Group audit team 
was in active dialogue throughout the audit with the 
component audit teams responsible for the audit work under 
the direction and supervision of the Group audit team. This 
included determining whether the work was planned and 
performed in accordance with the overall Group audit 
strategy and the requirements of our Group audit instructions 
to the components. Due to restrictions on overseas travel we 
did not visit the components this year, as we did in the prior 
year. To satisfy ourselves that our oversight and supervision 
was appropriate we have performed remote reviews over 
videoconferencing, we have increased the frequency and 
length of those reviews depending on the significance and 
risk of the component and we have continued to attend the 
planning and clearance meetings of components to engage 
with local management;

 – Audit procedures undertaken at a Group level and on the 
Parent company. In addition to the above, we also performed 
audit work on the Group and Parent company financial 
statements, including but not limited to the consolidation of 
the Group’s results, the preparation of the financial 
statements, certain disclosures within the directors’ 
remuneration report, litigation provisions and exposures in 
addition to management’s entity level and oversight controls 
relevant to financial reporting. All components or legal entities 
with annual revenue greater than 1.8% of the total Group 
revenue were included in our audit scope. The components or 
legal entities not covered by our audit scope are subject to 
analytical procedures to confirm our conclusion that there 
were no significant risks of material misstatement in the 
aggregated financial information; and

 – Internal controls testing approach. We tested internal 

controls over financial reporting across all in-scope entities 
and entity level controls at the Group level. Common systems 
allowed for relevant IT controls to be tested centrally across all 
components. We were able to place reliance on controls 
where planned and it was more efficient. Notwithstanding the 
IT controls deficiencies disclosed in the key audit matters 
section of this report, mitigating controls existed which allowed 
us to continue to take reliance on controls where planned.

Our audit scope addressed 74% of the Group’s revenue,  
74% of the Group’s profit before tax and 89% of the Group’s 
total assets.

4. Our application of materiality

We define materiality as the magnitude of misstatement in the 
financial statements that makes it probable that the economic 
decisions of a reasonably knowledgeable person would be 
changed or influenced. We use materiality both in planning the 
scope of our audit work and in evaluating the results of our 
work.

Based on our professional judgement, we determined 
materiality for the financial statements as a whole as follows:

Materiality

Basis for 
determining 
materiality

Rationale  
for the 
benchmark 
applied

Group financial statements
£290 million  
(2019 – £275 million)

In determining our benchmark  
for materiality we considered  
the metrics used by investors  
and other readers of the financial 
statements. In particular, we 
considered: Statutory profit  
before tax, Adjusted profit before 
tax, Revenue and Net cash flows 
from operations. 

Using professional judgement we 
have determined materiality to be  
£290 million.

Metric

%

Statutory profit before tax
4.2%
Adjusted profit before tax* 3.6%
Revenue
0.9%
Net cash inflow from 
operating activities

3.4%

*  A reconciliation between the Statutory 
profit before tax and Adjusted profit 
before tax is detailed in the Adjusting 
Items section of the strategic report. 

Given the importance of the above 
metrics used by investors and other 
readers of the financial statements, 
we concluded statutory profit 
before tax to be the primary 
benchmark with adjusted profit 
before tax, revenue and net cash 
inflow from operating activities the 
supporting benchmarks.

The component materiality allocated 
to the in-scope components ranged 
between £87 million and  
£203 million. 

The range of materiality allocated 
across components in the audit of 
the prior year’s Group financial 
statements was between  
£82.5 million and £192.5 million.

Parent company  
financial statements
£68 million  
(2019 – £68 million)

Materiality was 
determined using the 
total assets benchmark.

The Parent company 
holds the Group’s 
investments and is not 
in itself profit-oriented. 
The strength of the 
balance sheet is the key 
measure of financial 
health that is important 
to shareholders since 
the primary concern for 
the Parent company is 
the payment of 
dividends. Using a 
benchmark of total 
assets is therefore the 
appropriate metric.

GSK Annual Report 2020   143

Investor informationFinancial statementsStrategic reportGovernance and remunerationBased on the work we have performed, we have not identified 
any material uncertainties relating to events or conditions that, 
individually or collectively, may cast significant doubt on the 
Group’s and Parent company’s ability to continue as a going 
concern for a period of at least twelve months from when the 
financial statements are authorised for issue. 

In relation to the reporting on how the Group has applied the 
UK Corporate Governance Code, we have nothing material to 
add or draw attention to in relation to the directors’ statement in 
the financial statements about whether the directors considered 
it appropriate to adopt the going concern basis of accounting.

Our responsibilities and the responsibilities of the directors with 
respect to going concern are described in the relevant sections 
of this report.

Independent Auditor’s report continued

Report on the audit of the financial statements continued

We set performance materiality at a level lower than materiality 
to reduce the probability that, in aggregate, uncorrected and 
undetected misstatements exceed the materiality for the 
financial statements as a whole. Group and Parent company 
performance materiality was set at 70% of Group and Parent 
materiality respectively for the 2020 audit (2019: 70%). In 
determining performance materiality, we considered factors 
including: 

 – Our risk assessment, including our assessment of the 

Group’s overall control environment and that we consider  
it appropriate to rely on controls over a number of business 
processes; and

 – Our past experience of the audit, which has indicated a  

low number of corrected and uncorrected misstatements 
identified in prior periods.

We agreed with the Audit & Risk Committee that we would 
report to the Committee all audit differences in excess of  
£10 million (2019 – £10 million) as well as any differences 
below this threshold, which in our view, warranted reporting  
on qualitative grounds. We also report to the Audit & Risk 
Committee on disclosure matters that we identified when 
assessing the overall presentation of the financial statements.

5. Conclusions relating to going concern

In auditing the financial statements, we have concluded that the 
directors’ use of the going concern basis of accounting in the 
preparation of the financial statements is appropriate.

Our evaluation of the directors’ assessment of the Group’s and 
Parent company’s ability to continue to adopt the going concern 
basis of accounting included:

 – Enquiring of management regarding the assumptions used in 

the going concern models; 

 – Evaluating the Group’s existing access to sources of 

financing, including undrawn committed bank facilities;

 – Reading analyst reports, industry data and other external 
information to determine if it provided corroborative or 
contradictory evidence in relation to management’s 
assumptions;

 – Comparing forecasted sales to recent historical financial 

information;

 – Testing the underlying data generated to prepare the forecast 

scenarios and determined whether there was adequate 
support for the assumptions underlying the forecast; and

 – Evaluating the Group’s disclosures on going concern against 

the requirements of IAS 1.

144   GSK Annual Report 2020

Independent Auditor’s report continued

6. Key audit matters

Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial 
statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to 
fraud) that we identified. These matters included those which had the greatest effect on: the overall audit strategy; the allocation of 
resources in the audit; and directing the efforts of the engagement team.

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, 
and we do not provide a separate opinion on these matters.

Key audit matter description

How the scope of our audit responded to the key audit matter

Valuation of the ViiV Healthcare Shionogi contingent 
consideration liability
In recent years the Group has completed a number of significant 
transactions which resulted in the recognition of material 
contingent consideration liabilities, which are a key source of 
estimation uncertainty. The most significant of these liabilities 
was the ViiV Healthcare Shionogi Contingent Consideration 
Liability (“ViiV CCL”). 

The Group completed the acquisition of the remaining 50% 
interest in the Shionogi-ViiV Healthcare joint venture in 2012. 
Upon completion, the Group recognised a contingent 
consideration liability for the fair value of the expected future 
payments to be made to Shionogi. As at 31 December 2020  
the liability was valued at £5,359 million. 

We identified the ViiV CCL as a key audit matter because of  
the significant estimates and assumptions management makes 
related to the sales forecasts used in valuing the ViiV CCL and 
the sensitivity of the valuation to these inputs. The most 
significant of these relate to sales forecasts in the United States 
(US) on certain products in the treatment portfolio. Such 
forecasts are based on management’s assessment of the 
expected launch dates, the ability to shift market practice and 
prescriber behaviour towards 2-drug regimens, and subsequent 
sales volumes and pricing. The forecasts also required 
significant audit effort to perform appropriate audit procedures 
to challenge and evaluate the reasonableness of those 
forecasts. 

Contingent consideration liabilities, including the ViiV CCL, are 
disclosed as a key source of estimation uncertainty in Note 3 of 
the Group financial statements with further disclosures provided 
in Notes 28, 32 and 43. The matter is also discussed in the 
Audit & Risk Committee report within the Corporate 
Governance section of the Annual Report.

Audit procedures performed
We performed the following audit procedures, amongst others, 
related to the sales forecasts:

 – Challenged management’s evidence through enquiries of key 

individuals from the senior leadership team, commercial strategy 
team and key personnel involved in the budgeting and 
forecasting process, and obtained objective evidence with 
respect to key inputs and assumptions;

 – Challenged the US volume assumptions made by management 
to estimate sales forecasts. This involved benchmarking market 
share data against external data, such as total prescription 
volumes and new patient prescription volumes, in order to assess 
for any sources of contradictory evidence; 

 – Challenged the reasonableness of US pricing assumptions made 

by management, by comparing the forecasted Returns and 
Rebates rate by product against the current rate, and assessing 
the forecasted Returns and Rebates against comparable 
products and expected changes in payer policy; 

 – Reviewed the results of clinical studies undertaken in the year  

by management and key competitors in order to assess whether 
these are corroborative or contradictory to management’s 
assumptions on the treatment product portfolio sales forecasts  
in the US;

 – Benchmarked management’s sales forecasts against those 
included in reports from 16 analysts and considered sales 
forecasts on both a total ViiV basis and an individual product 
basis; and

 – Tested the controls over the key inputs and assumptions used in 
the valuation of the contingent consideration liability, including 
management review controls over the sales forecasts of the 
treatment product portfolio used to value the ViiV CCL. 

Key observations communicated to the Audit & Risk Committee

The underlying sales forecasts used in the valuation are reasonable 
and in line with both internal supporting data and external evidence 
such as analyst forecasts. We are satisfied that the sales forecasts 
have been updated in the year to reflect appropriately both actual 
performance in 2020 and changes in the overall HIV treatment 
market.

The approach to valuing the ViiV CCL was consistent with prior 
periods and overall we are satisfied that the valuation liability is 
reasonable and consistent with IFRS.

GSK Annual Report 2020   145

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Report on the audit of the financial statements continued

Key audit matter description

How the scope of our audit responded to the key audit matter

Audit procedures performed
We performed the following audit procedures, amongst others, 
related to management estimates in the RAR accruals:

 – Challenged management’s assumptions for a selection of 
utilisation rates, focusing on certain products where we 
concluded the accrual is most sensitive to these assumptions. 
Our challenge included comparison to historical utilisation rates, 
consideration of historical accuracy and drivers of market 
changes such as the impact of ongoing generic competition and 
the macroeconomic impacts from the COVID-19 pandemic;

 – Supplemented this with substantive analytical procedures by 

developing an independent expectation of the accrual balance 
for each of the key segments, based on historical claims received 
adjusted to reflect market changes in the period including an 
assessment of the time lag between the initial point of sale and 
the claim receipt. We then compared this independent 
expectation to those of management to evaluate the 
appropriateness of management’s ending accrual position;

 – Considered the historical accuracy of management’s estimates 
and evaluated whether management had appropriately updated 
their forecast assumptions in a selection of cases where the 
actual rebate claims differed to the amount accrued;

 – Challenged the appropriateness of, and completeness of, 

period-end adjustments to the liability made by management as 
part of the ongoing review of the estimated accrual; and

 – Tested the key controls over the estimation of RAR accruals 
including the controls associated with the forecasting of 
utilisation rates process and the month-end accrual review 
controls.

Key observations communicated to the Audit & Risk Committee

We are satisfied that management’s estimated liability of the RAR 
accruals at the year end are appropriate. We observed prudence 
when assessing certain key assumptions against our own 
independent expectations and the historical accuracy of prior year 
estimates against actual rebates but were satisfied that these are 
reasonable and in accordance with the requirements of ‘IFRS 15 
Revenue from contracts with customers’.

Valuation of US Returns and Rebates (RAR) accruals
In the US the Group sells to customers under various commercial 
and government mandated contracts and reimbursement 
arrangements that include rebates, chargebacks and a right of 
return for certain pharmaceutical products. As such, revenue 
recognition reflects gross-to-net sales adjustments. These 
adjustments are known as the Returns and Rebates (“RAR”) 
accruals and are a source of significant estimation uncertainty 
which could have a material impact on reported revenue. 

The three most significant payer channels (also referred to as 
buying groups) within the RAR accrual are managed healthcare 
organisations, Medicaid and Medicare Part D. 

The two main causes of significant estimation uncertainty are: 

 – The utilisation rate, which is the portion of total sales that will be 
made into each payer channel, estimated by management in 
recording the accruals. The utilisation assumption is the most 
challenging of the key assumptions used to derive the accrual 
given that it is influenced by market demand and other factors 
outside the control of the Group; and 

 – The time lag between the point of sale and the point at which 

exact rebate amounts are known to the Group upon receipt of  
a claim. Those payer channels with the longest time lag result  
in a greater accrued period, and therefore, a greater level of 
estimation uncertainty in estimating the period end accrual.

The level of estimation uncertainty is also impacted by significant 
shifts in channel mix often driven by changes in the competitive 
landscape, including competitor and generic product launches 
and other macroeconomic factors. As such, we focus on the 
utilisation assumptions for those products where we deem the 
level of estimation uncertainty to be the most significant.

Furthermore, auditing standards presume that a significant fraud 
risk exists in revenue recognition. In line with this presumption,  
we also focus on the period-end adjustments management made 
to the RAR accruals. These adjustments reflected updates made 
by management to the initial assumptions included within the 
forecasted RAR rates and, in our view, present the greatest 
opportunity for fraud in revenue recognition (notwithstanding the 
existence of internal controls). 

In the US Pharmaceuticals business in 2020 $17,343 million of 
RAR deductions were made to gross revenue of $31,744 million, 
resulting in net revenue of $14,401 million. The balance sheet 
accrual at 31 December 2020 for the combined US 
Pharmaceuticals and Vaccines businesses amounted to  
$6,394 million. 

US Pharmaceuticals returns and rebates are disclosed as a key 
source of estimation uncertainty in Note 3 of the Group financial 
statements with further disclosures provided in Note 28. The 
matter is also discussed in the Audit & Risk Committee report 
within the Corporate Governance section of the Annual Report.

146   GSK Annual Report 2020

Independent Auditor’s report continued

Report on the audit of the financial statements continued

Key audit matter description

How the scope of our audit responded to the key audit matter

Valuation of other intangible assets
As at 31 December 2020, the Group held £28,771 million of 
other intangible assets (including licences, patents, trademarks 
and brand names, but excluding goodwill and computer 
software). The recoverable amount of these other intangible 
assets relies on certain assumptions and estimates of future 
trading performance which create estimation uncertainty.

The assets most at risk of material impairment were identified 
using sensitivity analysis on key assumptions and a review of 
potential triggering events that could be indicative of an 
impairment in the carrying value of associated assets. As a 
result of this analysis, we performed additional audit procedures 
on certain indefinite life Consumer Healthcare intangible assets 
acquired from Pfizer in 2019.

Key assumptions applied by management in determining the 
recoverable amount include the future sales growth rates and 
profit margin levels, as well as the likelihood of successful new 
product innovations. Changes in these assumptions could lead 
to an impairment of the carrying value of the other intangible 
assets.

We identified the valuation of other intangible assets as a key 
audit matter due to the inherent judgements involved in 
estimating future cash flows. During the year there was 
increased uncertainty brought about by the COVID-19 
pandemic and associated lockdowns. Auditing such estimates 
required extensive audit effort to challenge and evaluate the 
reasonableness of forecasts.

The disclosures relating to other intangible assets are included 
in Note 20 and 40 of the Group financial statements. The matter 
is also discussed in the Audit & Risk Committee report within 
the Corporate Governance section of the Annual Report.

Audit procedures performed
We performed the following audit procedures, amongst others, 
related to the future sales growth, likelihood of successful new 
product innovations and profit margin levels used in the assessment 
of other intangible assets for impairment:

 – Met with the key individuals from the senior leadership team, 
product category leads and key personnel involved in the 
forecasting process to discuss and evaluate management’s 
evidence to support future sales growth rates and profitability 
assumptions;

 – Challenged the business assumptions applied by management  
in estimating sales forecasts, including the macroeconomic 
impacts resulting from the ongoing COVID-19 pandemic.  
This involved benchmarking of sales forecasts and product 
compound annual growth rates to external data for the specific 
market segments;

 – Evaluated independent market research to corroborate expected 

category growth rates and assessed any sources of 
contradictory evidence;

 – Compared the forecast sales to the plan data (asset by asset 
internal forecasts) approved by senior management and the 
Board of directors; 

 – Assessed the historical accuracy of management’s forecasts 
including consumption data and estimates of new sales from 
innovation;

 – Considered whether events or transactions that occurred after 
the balance sheet date but before the reporting date affect the 
conclusions reached on the carrying values of the assets and 
associated disclosures; and

 – Tested management review controls over the key inputs and 
assumptions used in the valuation of other intangible assets, 
including controls over review of the revenue growth rates and 
profit margins.

Key observations communicated to the Audit & Risk Committee

Our audit challenged the future forecast performance of consumer 
healthcare products, including the potential adverse impact of the 
COVID-19 pandemic, and we concluded that the assumptions 
underpinning the impairment review of intangible assets were 
reasonable and in accordance with IFRS.

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Report on the audit of the financial statements continued

Key audit matter description

How the scope of our audit responded to the key audit matter

Valuation of uncertain tax positions, including transfer 
pricing 
The Group operates in numerous jurisdictions and there are 
open tax and transfer pricing matters and exposures with UK, 
US and overseas tax authorities that give rise to uncertain tax 
positions. There is a range of possible outcomes for provisions 
and contingencies and management are required to make 
certain judgements in respect of estimates of tax exposures 
and contingencies in order to assess the adequacy of tax 
provisions, which are sometimes complex as a result of the 
considerations required over multiple tax laws and regulations. 

At 31 December 2020, the Group has recorded provisions of 
£856 million in respect of uncertain tax positions. 

Valuation of uncertain tax positions is disclosed as a key source 
of estimation uncertainty in Note 3 of the Group financial 
statements with further disclosures included in Note 14. The 
matter is also discussed in the Audit & Risk Committee report 
within the Corporate Governance section of the Annual Report.

Audit procedures performed
With the support of tax specialists, we assessed the 
appropriateness of the uncertain tax provisions by performing the 
following audit procedures amongst others: 

 – Assessed and challenged provisions for uncertain tax positions, 
and focused our work on those jurisdictions where the Group 
has the greatest potential exposure and where the highest level 
of judgement is required;

 – Assessed management’s policies for recognition and 

measurement of uncertain tax positions for compliance with  
the guidance per IFRIC 23; 

 – Involved our transfer pricing specialists to review the transfer 
pricing methodology of the Group and associated approach  
to provisioning;

 – Involved our UK, US and international tax and transfer pricing 

specialists to challenge the conclusions reached by 
management, both in relation to the expected outcome and the 
financial impact; 

 – Considered evidence such as the actual results from the recent 
tax authority audits and enquiries, third-party tax advice where 
obtained and our tax specialists’ own knowledge of market 
practice in relevant jurisdictions; and

 – Tested key controls over preparation, review and reporting of 
judgmental tax balances and transactions, which include 
provisions for uncertain tax provisions.

Key observations communicated to the Audit & Risk Committee

We are satisfied that management’s estimates in relation to 
uncertain tax positions and the related disclosures are in 
accordance with IFRS. From our work we concluded that 
management have applied a consistent approach to estimating 
uncertain tax provisions, the judgements continue to be prudent 
and are appropriately recorded.

148   GSK Annual Report 2020

Independent Auditor’s report continued

Report on the audit of the financial statements continued

Key audit matter description

How the scope of our audit responded to the key audit matter

IT systems which impact financial reporting
The IT systems within the Group form a critical component of 
the Group’s financial reporting activities and impact all account 
balances. 

We identified the IT systems that impact financial reporting as  
a key audit matter because of the:

 – Pervasive reliance on complex technology that is integral to 

the operation of key business processes and financial 
reporting;

 – Reliance on technology which continues to increase in line 
with the business strategy, such as the increase in the use  
of automation across the Group;

 – Importance of the IT controls in maintaining an effective 

control environment. A key interdependency exists between 
the ability to rely on IT controls and the ability to rely on 
financial data, system configured automated controls and 
system reports;

Audit procedures performed
Our IT audit scope is driven by the level of reliance placed on 
Technology to obtain assurance within a business process. The 
Technology deemed relevant to the audit is based on the financial 
data, system configured automated controls and/or key financial 
reports that reside within it. We utilised IT specialists to support our 
evaluation of the risks associated with Technology and with the 
testing of the design and operation of IT controls. 

Testing over the in scope Technology was performed to address 
the group’s control objectives and financial reporting risks and 
included testing in the following areas:

 – General IT Controls , including user access and change 

management controls; 

 – Key financial reports and system configured automated controls;

 – Controls to provide assurance over the completeness and 

accuracy of relevant data migrations; and

 – Testing of management’s remediation of previously identified 

 – Continued remediation of IT controls supporting the in scope 

deficiencies.

application systems; and; 

 – The implementation of application systems in key business 

areas during the year.

IT controls, in the context of our scope for the financial audit, 
primarily relate to user access security and change control. The 
Group continue to implement their programme of remediation 
across the IT landscape of deficiencies identified in prior years, 
which has been extended into 2021. 

IT systems which impact financial reporting are discussed in 
the Audit & Risk Committee report within the Corporate 
Governance section of the Annual Report.

Our risk assessment procedures included an assessment of the 
impact of all unremediated IT control deficiencies to determine the 
impact on our audit plan. Where relevant, the audit plan was 
adjusted to include the testing of additional manual business 
process controls to mitigate the unaddressed IT risk.

Key observations communicated to the Audit & Risk Committee

We are satisfied that IT controls impacting the Group’s financial 
reporting activities are designed and operating effectively or control 
deficiencies identified were remediated by year end or mitigated by 
compensating controls. 

Management continue to make significant progress in the year in 
remediating control deficiencies relating to user access and  
change management. The Group has many layers of business 
process controls to mitigate the risk associated with the IT control 
deficiencies.

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Report on the audit of the financial statements continued

7. Other information

The other information comprises the information included in the Annual Report, other than the financial statements and our auditor’s 
report thereon. The directors are responsible for the other information contained within the Annual Report. 

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in 
our report, we do not express any form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent 
with the financial statements or our knowledge obtained in course of the audit or otherwise appears to be materially misstated.

If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise 
to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there 
is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard

We summarise below our work in relation to areas of the other information including those areas upon which we are specifically 
required to report:

Matters we are specifically required to report

Our responsibility
Principal risks and viability statement
Review the confirmation and description in the light of the knowledge  
gathered during the audit, such as through considering the directors’  
processes to support the statements made, challenging management’s key 
judgements and estimates, consideration of historical forecasting accuracy  
and evaluating macro-economic assumptions.

Consider if the statements are aligned with the relevant provisions of  
the Code.

Directors’ Remuneration report
Report whether the part of the directors’ remuneration report to be audited  
is properly prepared and the disclosures specified by the Companies Act  
have been made.

Strategic report and directors’ report
Report whether they are consistent with the audited financial statements  
and are prepared in accordance with applicable legal requirements.

Report if we have identified any material misstatements in either report in  
the light of the knowledge and understanding of the Group and of the  
Parent company and their environment obtained in the course of the audit.

Our reporting

As set out in the section “Corporate governance 
statement”, we have nothing material to report, add or 
draw attention to in respect of these matters.

As set out in the section “Opinions on other matters 
prescribed by the Companies Act 2006”, in our opinion, 
the part of the directors’ remuneration report to be 
audited has been prepared in accordance with the 
Companies Act 2006.

As set out in the section “Opinions on other matters 
prescribed by the Companies Act 2006”, in our opinion, 
based on the work undertaken in the course of the audit, 
the information in these reports is consistent with the 
audited financial statements and has been prepared in 
accordance with applicable legal requirements.

150   GSK Annual Report 2020

 
 
 
Independent Auditor’s report continued

Report on the audit of the financial statements continued

Other reporting on other information

Our responsibility
Alternative performance measures (APMs)
APMs are measures that are not defined by generally accepted accounting 
practice (GAAP) and therefore are not typically included in the financial 
statement part of the Annual Report. The Group use APMs, such as adjusted 
profit, free cash flow and constant currency growth rates in some of its  
quarterly and annual reporting of financial performance. 

We have reviewed and assessed management’s calculation and reporting of 
these metrics to assess consistency with the Group’s published definitions  
and policies for these items. 

We have also considered and assessed whether the use of APMs in the 
Group’s reporting results is consistent with the guidelines produced by 
regulators such as the European Securities and Markets Authority (“ESMA”) 
guidelines on the use of APMs and the FRC Alternative Performance Measures 
Thematic Review published in November 2017. 

We also considered whether there was an appropriate balance between the  
use of statutory metrics and APMs, in addition to whether clear definitions  
and reconciliation for APMs used in financial reporting have been provided.

Our reporting

In our opinion:

 – the use, calculation and disclosure of APMs is 

consistent with the Group’s published definitions and 
policies; 

 – the use of APMs in the Group’s reporting results is 

consistent with the guidelines produced by ESMA and 
FRC; and

 – there is an appropriate balance between the use of 
statutory metrics and APMs, together with clear 
definitions and reconciliation for APMs used in financial 
reporting.

Dividends and distribution policy
Consider whether the dividends policy is transparent and the dividends  
paid are consistent with the policy as outlined in the strategic report on  
page 63.

In our opinion, the dividends policy is appropriately 
disclosed and dividends paid are consistent with the 
policy.

8. Responsibilities of directors

As explained more fully in the directors’ responsibilities 
statement, the directors are responsible for the preparation of 
the financial statements and for being satisfied that they give a 
true and fair view, and for such internal control as the directors 
determine is necessary to enable the preparation of financial 
statements that are free from material misstatement, whether 
due to fraud or error.

In preparing the financial statements, the directors are 
responsible for assessing the Group’s and the Parent 
company’s ability to continue as a going concern, disclosing as 
applicable, matters related to going concern and using the 
going concern basis of accounting unless the directors either 
intend to liquidate the Group or the Parent company or to cease 
operations, or have no realistic alternative but to do so.

9. Auditor’s responsibilities for the audit of the 
financial statements

Our objectives are to obtain reasonable assurance about 
whether the financial statements as a whole are free from 
material misstatement, whether due to fraud or error, and to 
issue an auditor’s report that includes our opinion. Reasonable 
assurance is a high level of assurance, but is not a guarantee 
that an audit conducted in accordance with ISAs (UK) will 
always detect a material misstatement when it exists. 
Misstatements can arise from fraud or error and are considered 
material if, individually or in the aggregate, they could reasonably 
be expected to influence the economic decisions of users taken 
on the basis of these financial statements.

A further description of our responsibilities for the audit of the 
financial statements is located on the FRC’s website at:  
www.frc.org.uk/auditorsresponsibilities. This description forms 
part of our auditor’s report.

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Independent Auditor’s report continued

Report on the audit of the financial statements continued

10. Extent to which the audit was considered 
capable of detecting irregularities, including fraud

Irregularities, including fraud, are instances of non-compliance 
with laws and regulations. We design procedures in line with 
our responsibilities, outlined above, to detect material 
misstatements in respect of irregularities, including fraud. The 
extent to which our procedures are capable of detecting 
irregularities, including fraud is detailed below.

Audit response to risks identified
As a result of performing the above, we identified the Valuation 
of US Returns and Rebates accruals as a key audit matter 
related to the potential risk of fraud. The key audit matters 
section of our report explains the matter in more detail and also 
describes the specific procedures in response to that key audit 
matter. In common with all audits under ISAs (UK), we are also 
required to perform specific procedures to respond to the risk 
of management override.

Identifying and assessing potential risks related to 
irregularities
In identifying and assessing the risks of material misstatement in 
respect of irregularities, including fraud and non-compliance 
with laws and regulations, we considered the following:

 – The nature of the industry and sector, control environment 
and business performance including the design of the 
Group’s remuneration policies, key drivers for directors’ 
remuneration, bonus levels and performance targets;

 – Enquiring of management, internal audit and the Audit & Risk 
Committee, including obtaining and reviewing supporting 
documentation, concerning the Group’s policies and 
procedures relating to:

 – Identifying, evaluating and complying with laws and 

regulations and whether they were aware of any instances 
of non-compliance;

 – Detecting and responding to the risks of fraud and whether 
they have knowledge of any actual, suspected or alleged 
fraud; 

 – The internal controls established to mitigate risks related  
to fraud or non-compliance with laws and regulations.

 – Discussing among the engagement team including significant 

component audit teams and involving relevant internal 
specialists, including tax, valuations, pensions, IT and industry 
specialists regarding how and where fraud might occur in the 
financial statements and any potential indicators of fraud; and; 

 – Obtaining an understanding of the legal and regulatory 

frameworks that the Group operates in, focusing on those 
laws and regulations that had a direct effect on the financial 
statements, such as provisions of the UK Companies Act, 
pensions legislation and tax legislation or that had a 
fundamental effect on the operations of the Group, including 
the Good Clinical Practice, the FDA regulations, General 
Data Protection requirements, Anti-bribery and corruption 
policy and the Foreign Corrupt Practices Act.

In addition to the above, our procedures to respond to risks 
identified included the following:

 – Reviewing the financial statement disclosures and testing  
to supporting documentation to assess compliance with 
provisions of relevant laws and regulations described as 
having a direct effect on the financial statements;

 – Enquiring of management, the Audit & Risk Committee and 
in-house and external legal counsel concerning actual and 
potential litigation and claims;

 – Performing analytical procedures to identify any unusual or 
unexpected relationships that may indicate risks of material 
misstatement due to fraud; and

 – Reading minutes of meetings of those charged with 
governance, reviewing internal audit reports and 
correspondence with regulators.

 – In addressing the risk of fraud through management override 
of controls, testing the appropriateness of journal entries and 
other adjustments; assessing whether the judgements made 
in making accounting estimates are indicative of a potential 
bias; and evaluating the business rationale of any significant 
transactions that are unusual or outside the normal course of 
business.

We also communicated relevant identified laws and regulations 
and potential fraud risks to all engagement team members and 
significant component audit teams, and remained alert to any 
indications of fraud or non-compliance with laws and 
regulations throughout the audit.

Report on other legal and regulatory requirements

11. Opinions on other matters prescribed by  
the Companies Act 2006

In our opinion, the part of the directors’ remuneration report to 
be audited has been properly prepared in accordance with the 
Companies Act 2006.

In our opinion, based on the work undertaken in the course of 
the audit:

 – The information given in the strategic report and the directors’ 
report for the financial year for which the financial statements 
are prepared is consistent with the financial statements; and

 – The strategic report and the directors’ report have been 

prepared in accordance with applicable legal requirements.

152   GSK Annual Report 2020

Independent Auditor’s report continued

Report on the audit of the financial statements continued

In the light of the knowledge and understanding of the Group 
and of the Parent company and their environment obtained in 
the course of the audit, we have not identified any material 
misstatements in the strategic report or the directors’ report.

12. Corporate governance statement

The Listing Rules require us to review the directors’ statement in 
relation to going concern, longer-term viability and that part of 
the corporate governance statement relating to the Group’s 
compliance with the provisions of the UK corporate governance 
code specified for our review.

Based on the work undertaken as part of our audit, we have 
concluded that each of the following elements of the Corporate 
Governance Statement is materially consistent with the financial 
statements and our knowledge obtained during the audit:

 – the directors’ statement with regards to the appropriateness 
of adopting the going concern basis of accounting and any 
material uncertainties identified set out on page 141;

 – the directors’ explanation as to its assessment of the Group’s 
prospects, the period this assessment covers and why the 
period is appropriate is set out on page 48;

 – the directors’ statement on fair, balanced and understandable 

Annual Report set out on page 102;

 – the board’s confirmation that it has carried out a robust 

assessment of the emerging and principal risks set out on 
pages 43 to 45;

 – the section of the Annual Report that describes the review  
of effectiveness of risk management and internal control 
systems set out on pages 98 to 99; and

 – the section describing the work of the audit & risk committee 

set out on pages 97 to 102.

13. Matters on which we are required to report by 
exception

Adequacy of explanations received and accounting records
Under the Companies Act 2006 we are required to report to 
you if, in our opinion: 

 – We have not received all the information and explanations  

we require for our audit; 

 – Adequate accounting records have not been kept by the 

Parent company, or returns adequate for our audit have not 
been received from branches not visited by us; or

 – The Parent company financial statements are not in 
agreement with the accounting records and returns.

We have nothing to report in respect of these matters.

Directors’ remuneration
Under the Companies Act 2006 we are also required to report 
if in our opinion certain disclosures of directors’ remuneration 
have not been made or the part of the directors’ remuneration 
report to be audited is not in agreement with the accounting 
records and returns.

We have nothing to report in respect of these matters.

14. Other matters which we are required to 
address

Auditor tenure
Following the recommendation of the Audit & Risk Committee, 
with effect from 1 January 2018 we were appointed by the 
Board of Directors to audit the financial statements for the year 
ended 31 December 2018 and subsequent financial periods. 
The period of total uninterrupted engagement of the firm is  
3 years. 

Consistency of the audit report with the additional report to 
the Audit & Risk Committee
Our audit opinion is consistent with the additional report to the 
Audit & Risk Committee we are required to provide in 
accordance with ISAs (UK).

15. Use of our report

This report is made solely to the Parent company’s members,  
as a body, in accordance with Chapter 3 of Part 16 of the 
Companies Act 2006. Our audit work has been undertaken so 
that we might state to the Parent company’s members those 
matters we are required to state to them in an auditor’s report 
and for no other purpose. To the fullest extent permitted by law, 
we do not accept or assume responsibility to anyone other than 
the Parent company and the Parent company’s members as a 
body, for our audit work, for this report, or for the opinions we 
have formed.

The Parent company has passed a resolution in accordance 
with section 506 of the Companies Act 2006 that the senior 
statutory auditor’s name should not be stated.

Deloitte LLP
Statutory Auditor
London, United Kingdom
8 March 2021

GSK Annual Report 2020   153

Investor informationFinancial statementsStrategic reportGovernance and remunerationConsolidated income statement  
for the year ended 31 December 2020

Turnover
Cost of sales

Gross profit
Selling, general and administration
Research and development
Royalty income
Other operating income/(expense)
Operating profit

Finance income
Finance expense
Profit on disposal of interest in associates
Share of after tax profits of associates and joint ventures
Profit before taxation

Taxation

Profit after taxation for the year

Profit attributable to non-controlling interests
Profit attributable to shareholders

Basic earnings per share (pence)
Diluted earnings per share (pence)

Notes

6

7

8

11

12

13

14

15

15

2020 
£m

34,099
(11,704)

22,395
(11,456)
(5,098)
318
1,624

7,783

44
(892)
–
33

6,968

(580)

6,388

639
5,749

6,388

115.5p
114.1p

2019 
£m

33,754
(11,863)

21,891
(11,402)
(4,568)
351
689

6,961

98
(912)
–
74

6,221

(953)

5,268

623
4,645

5,268

93.9p
92.6p

2018 
£m

30,821
(10,241)

20,580
(9,915)
(3,893)
299
(1,588)

5,483

81
(798)
3
31

4,800

(754)

4,046

423
3,623

4,046

73.7p
72.9p

Consolidated statement of comprehensive income 
for the year ended 31 December 2020

Profit for the year

Other comprehensive income/(expense) for the year

Items that may be subsequently reclassified to income statement:
Exchange movements on overseas net assets and net investment hedges
Reclassification of exchange movements on liquidation or disposal of overseas subsidiaries
Fair value movements on cash flow hedges
Tax on fair value movements on cash flow hedges
Reclassification of cash flow hedges to income statement
Deferred tax reversed on reclassification of cash flow hedges

Items that will not be reclassified to income statement:
Exchange movements on overseas net assets of non-controlling interests
Fair value movements on equity investments
Tax on fair value movements on equity investments
Remeasurement (losses)/gains on defined benefit plans
Tax on remeasurement of defined benefit plans

Other comprehensive income/(expense) for the year

Total comprehensive income for the year

Total comprehensive income for the year attributable to:
Shareholders
Non-controlling interests
Total comprehensive income for the year

154   GSK Annual Report 2020

37

37

37

37

2020 
£m

6,388

2019 
£m

5,268

2018 
£m

4,046

(59)
36
(19)
(18)
54
–
(6)

(34)
1,348
(220)
(187)
69

976
970

7,358

6,753
605
7,358

(832)
(75)
(20)
16
3
–
(908)

(75)
372
(95)
(1,050)
189

(659)
(1,567)

3,701

3,153
548
3,701

(480)
–
140
(22)
(175)
20
(517)

(1)
180
10
728
(146)

771
254

4,300

3,878
422
4,300

Consolidated balance sheet
as at 31 December 2020

Non-current assets

Property, plant and equipment

Right of use assets

Goodwill

Other intangible assets

Investments in associates and joint ventures

Other investments

Deferred tax assets

Derivative financial instruments

Other non-current assets

Total non-current assets

Current assets

Inventories

Current tax recoverable

Trade and other receivables

Derivative financial instruments

Liquid investments

Cash and cash equivalents

Assets held for sale

Total current assets

Total assets

Current liabilities

Short-term borrowings

Contingent consideration liabilities

Trade and other payables

Derivative financial instruments

Current tax payable

Short-term provisions

Total current liabilities

Non-current liabilities

Long-term borrowings

Corporation tax payable

Deferred tax liabilities

Pensions and other post-employment benefits

Other provisions

Derivative financial instruments

Contingent consideration liabilities

Other non-current liabilities

Total non-current liabilities

Total liabilities

Net assets

Equity

Share capital

Share premium account

Retained earnings

Other reserves

Shareholders’ equity

Non-controlling interests

Total equity

Notes

2020 
£m

2019 
£m

17

18

19

20

21

22

14

43

23

24

14

25

43

29

26

27

29

32

28

43

14

31

29

14

14

30

31

43

32

33

36

36

37

37

10,176

830

10,597

29,824

364

3,060

4,287

5

1,041

60,184

5,996

671

6,952

152

78

6,292

106

20,247

80,431

10,348

966

10,562

30,955

314

1,837

4,096

103

1,020

60,201

5,947

262

7,202

421

79

4,707

873

19,491

79,692

(3,725)

(765)

(6,918)

(755)

(15,840)

(14,939)

(221)

(545)

(1,052)

(22,148)

(188)

(629)

(621)

(24,050)

(23,425)

(23,590)

(176)

(3,600)

(3,650)

(707)

(10)

(5,104)

(803)

(37,475)

(59,623)

20,808

1,346

3,281

6,755

3,205

14,587

6,221

20,808

(189)

(3,810)

(3,457)

(670)

(1)

(4,724)

(844)

(37,285)

(61,335)

18,357

1,346

3,174

4,530

2,355

11,405

6,952

18,357

The financial statements on pages 154 to 237 were approved by the Board on 8 March 2021 and signed on its behalf by

Sir Jonathan Symonds
Chairman

GSK Annual Report 2020   155

Investor informationFinancial statementsStrategic reportGovernance and remunerationConsolidated statement of changes in equity  
for the year ended 31 December 2020

Shareholders’ equity

At 31 December 2017

Implementation of IFRS 15

Implementation of IFRS 9

Share 
capital 
£m
1,343

–

–

Share 
premium 
£m
3,019

–

–

Retained 
earnings 
£m
(6,477)

(4)

277

At 31 December 2017, as adjusted

1,343

3,019

(6,204)

Profit for the year

Other comprehensive income for the year
Total comprehensive income for the year

Distributions to non-controlling interests
Contribution from non-controlling interests

Derecognition of non-controlling interests in Consumer 
  Healthcare Joint Venture
Dividends to shareholders

Realised profits on disposal of equity investments

Share of associates and joint ventures realised profits 
  on disposal of equity investments
Shares issued

Write-down of shares held by ESOP Trusts

Share-based incentive plans

Tax on share-based incentive plans

At 31 December 2018, as reported

Adjustment to non-controlling interest
At 31 December 2018, as revised

Implementation of IFRS 16

At 31 December 2018, as adjusted

Profit for the year

Other comprehensive income for the year
Total comprehensive income for the year

Distributions to non-controlling interests
Changes in non-controlling interests

Dividends to shareholders

Recognition of interest in Consumer Healthcare JV

Realised losses on disposal of equity investments

Shares issued

Shares acquired by ESOP Trusts

Write-down of shares held by ESOP Trusts

Share-based incentive plans

Tax on share-based incentive plans

At 31 December 2019

Profit for the year

Other comprehensive (expense)/income for the year
Total comprehensive income for the year

Distributions to non-controlling interests
Contributions from non-controlling interests

Changes in non-controlling interests

Dividends to shareholders

Realised profits on disposal of equity investments

Share of associates and joint ventures realised profits 
  on disposal of equity investments
Shares issued

Shares acquired by ESOP Trusts

Write-down of shares held by ESOP Trusts

Share-based incentive plans

Tax on share-based incentive plans
At 31 December 2020

–

–
–

–
–

–
–

–

–
2

–

–

–

–

–
–

–
–

–
–

–

–
72

–

–

–

1,345

–
1,345

–

1,345

3,091

–
3,091

–

3,091

–

–
–

–
–

–

–
–

1

–

–

–

–

–

–
–

–
–

–

–
–

50

33

–

–

–

1,346

3,174

–

–
–

–
–

–

–

–

–

–

–

–

–

–
1,346

–

–
–

–
–

–

–

–

–

29

78

–

–

–
3,281

3,623

124
3,747

–
–

4,056
(3,927)

56

38
–

(265)

360

2

(2,137)

(579)
(2,716)

(93)

(2,809)

4,645

(1,766)
2,879

–
–

(3,953)

8,082
(4)

–

295

(344)

365

19

4,530

5,749

(133)
5,616

–
–

–

(3,977)

163

44

–

531

(529)

381

(4)
6,755

* an analysis of Other reserves is presented as part of Note 37 ‘Movements in equity’.

156   GSK Annual Report 2020

Total 
£m
(68)

(4)

(11)

(83)

3,623

255
3,878

–
–

Non-controlling 
interests 
£m
3,557

–

–

3,557

423

(1)
422

(570)
21

Total 
equity 
£m
3,489

(4)

(11)

3,474

4,046

254

4,300

(570)
21

4,056
(3,927)

(4,118)
–

(62)
(3,927)

Other 
reserves* 
£m
2,047

–

(288)

1,759

–

131
131

–
–

–
–

(56)

(38)
–

265

–

–

2,061

–
2,061

–

2,061

–

274
274

–
–

–

–
4

–

(328)

344

–

–

–

–
74

–

360

2

4,360

(579)
3,781

(93)

3,688

4,645

(1,492)
3,153

–
–

(3,953)

8,082
–

51

–

–

365

19

–

–
–

–

–

–

(688)

579
(109)

–

(109)

623

(75)
548

(364)
(10)

–

6,887
–

–

–

–

–

–

2,355

11,405

6,952

–

1,137
1,137

–
–

–

–

(163)

(44)

–

(609)

529

–

–
3,205

5,749

1,004
6,753

–
–

–

(3,977)

–

–

29

–

–

381

(4)
14,587

639

(34)
605

(1,208)
3

(131)

–

–

–

–

–

–

–

–
6,221

–

–
74

–

360

2

3,672

–
3,672

(93)

3,579

5,268

(1,567)

3,701

(364)
(10)

(3,953)

14,969
–

51

–

–

365

19

18,357

6,388

970

7,358

(1,208)
3

(131)

(3,977)

–

–

29

–

–

381

(4)

20,808

Consolidated cash flow statement
for the year ended 31 December 2020

Cash flow from operating activities

Profit after taxation for the year

Adjustments reconciling profit after tax to operating cash flows

Cash generated from operations

Taxation paid
Net cash inflow from operating activities

Cash flow from investing activities

Purchase of property, plant and equipment

Proceeds from sale of property, plant and equipment

Purchase of intangible assets

Proceeds from sale of intangible assets

Purchase of equity investments

Proceeds from sale of equity investments

Contingent consideration paid

Purchase of businesses, net of cash acquired

Disposal of businesses

Investments in associates and joint ventures

Proceeds from disposal of interests in associates

(Increase)/decrease in liquid investments

Interest received

Dividends from associates, joint ventures and equity investments
Net cash inflow/(outflow) from investing activities

Cash flow from financing activities

Issue of share capital

Purchase of non-controlling interests

Increase in long-term loans

Repayment of short-term Notes

(Repayment of)/increase in other short-term loans

Repayment of lease liabilities

Interest paid

Dividends paid to shareholders

Distributions to non-controlling interests

Contributions from non-controlling interests

Other financing cash flows
Net cash outflow from financing activities

Notes

41

2020 
£m

2019 
£m

2018 
£m

6,388

3,708

10,096

(1,655)

8,441

5,268

4,264

9,532

(1,512)

8,020

4,046

5,701

9,747

(1,326)

8,421

40

40

40

40

36

(1,226)

(1,265)

(1,344)

68

(1,013)

1,255

(411)

3,269

(120)

15

259

(4)

–

(1)

39

31

95

(898)

404

(258)

69

(113)

(3,571)

104

(11)

–

1

82

7

168

(452)

256

(309)

151

(153)

–

26

(10)

3

–

72

39

2,161

(5,354)

(1,553)

29

–

3,298

(3,738)

(3,567)

(227)

(864)

(3,977)

(1,208)

3

119

(10,132)

51

(7)

4,794

(4,160)

3,095

(214)

(895)

(3,953)

(364)

–

(187)

(1,840)

74

(9,320)

10,138

(2,067)

81

(28)

(766)

(3,927)

(570)

21

(25)

(6,389)

Increase in cash and bank overdrafts

42

470

826

479

Cash and bank overdrafts at beginning of year

Exchange adjustments

Increase in cash and bank overdrafts
Cash and bank overdrafts at end of year

Cash and bank overdrafts at end of year comprise:

Cash and cash equivalents

Cash and cash equivalents reported in assets held for sale

Overdrafts

4,831

(39)

470

5,262

6,292

–

6,292

(1,030)

5,262

4,087

(82)

826

4,831

4,707

507

5,214

(383)

4,831

3,600

8

479

4,087

3,874

485

4,359

(272)

4,087

GSK Annual Report 2019   157

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements

1. Presentation of the financial statements

Description of business
GSK is a major global healthcare group which is engaged  
in the creation and discovery, development, manufacture and 
marketing of pharmaceutical products, vaccines, over-the-
counter (OTC) medicines and health-related consumer 
products. GSK’s principal pharmaceutical products include 
medicines in the following therapeutic areas: respiratory, HIV, 
immuno-inflammation, oncology, anti-virals, central nervous 
system, cardiovascular and urogenital, metabolic, anti-bacterials 
and dermatology.

Compliance with applicable law and IFRS
The financial statements have been prepared in accordance 
with international accounting standards in conformity with the 
requirements of the Companies Act 2006 and the International 
Financial Reporting Standards adopted pursuant to Regulation 
(EC) No 1606/2002 as it applies in the European Union.

The financial statements have also been prepared in 
accordance with International Financial Reporting Standards  
as issued by the IASB.

Composition of financial statements
 The consolidated financial statements are drawn up in Sterling,  
the functional currency of GlaxoSmithKline plc, and in 
accordance with IFRS accounting presentation. The financial 
statements comprise:

 – Consolidated income statement

 – Consolidated statement of comprehensive income

 – Consolidated balance sheet

 – Consolidated statement of changes in equity

 – Consolidated cash flow statement

 – Notes to the financial statements.

2. Accounting principles and policies

Consolidation
The consolidated financial statements include:

 – the assets and liabilities, and the results and cash flows, of 
the company and its subsidiaries, including ESOP Trusts

 – the Group’s share of the results and net assets of associates  

and joint ventures

 – the Group’s share of assets, liabilities, revenue and expenses  

of joint operations.

The financial statements of entities consolidated are made up  
to 31 December each year.

Entities over which the Group has the power to direct the 
relevant activities so as to affect the returns to the Group, 
generally through control over the financial and operating 
policies, are accounted for as subsidiaries. 

158   GSK Annual Report 2019

Composition of the Group
A list of the subsidiaries and associates which, in the opinion  
of the Directors, principally affected the amount of profit or net 
assets of the Group is given in Note 45, ‘Principal Group 
companies’.

Financial period
These financial statements cover the financial year from  
1 January to 31 December 2020, with comparative figures for 
the financial years from 1 January to 31 December 2019 and, 
where appropriate, from 1 January to 31 December 2018.

Accounting principles and policies
The financial statements have been prepared using the 
historical cost convention modified by the revaluation of certain 
items, as stated in the accounting policies, and on a going 
concern basis.

The financial statements have been prepared in accordance  
with the Group’s accounting policies approved by the Board  
and described in Note 2, ‘Accounting principles and policies’. 
Information on the application of these accounting policies,  
including areas of estimation and judgement is given in Note 3,  
‘Key accounting judgements and estimates’. 

The preparation of the financial statements in conformity with 
generally accepted accounting principles requires management  
to make estimates and assumptions that affect the reported  
amounts of assets and liabilities and disclosure of contingent  
assets and liabilities at the date of the financial statements and  
the reported amounts of revenues and expenses during the 
reporting period. Actual results could differ from those estimates.

Parent company financial statements
The financial statements of the parent company, 
GlaxoSmithKline plc, have been prepared in accordance with 
UK GAAP and with UK accounting presentation. The company 
balance sheet is presented on page 238 and the accounting 
policies are given on pages 239 and 240. 

Where the Group has the ability to exercise joint control over, 
and rights to, the net assets of entities, the entities are 
accounted for as joint ventures. Where the Group has the ability 
to exercise joint control over an arrangement, but has rights to 
specified assets and obligations for specified liabilities of the 
arrangement, the arrangement is accounted for as a joint 
operation. Where the Group has the ability to exercise 
significant influence over entities, they are accounted for as 
associates. The results and assets and liabilities of associates 
and joint ventures are incorporated into the consolidated 
financial statements using the equity method of accounting.  
The Group’s rights to assets, liabilities, revenue and expenses  
of joint operations are included in the consolidated financial 
statements in accordance with those rights and obligations.

Interests acquired in entities are consolidated from the date the 
Group acquires control and interests sold are de-consolidated 
from the date control ceases.

Notes to the financial statements continued

2. Accounting principles and policies continued

Transactions and balances between subsidiaries are eliminated 
and no profit before tax is taken on sales between subsidiaries 
until the products are sold to customers outside the Group.  
The relevant proportion of profits on transactions with joint 
ventures, joint operations and associates is also deferred until 
the products are sold to third parties. Transactions with non-
controlling interests are recorded directly in equity. Deferred  
tax relief on unrealised intra-Group profit is accounted for only 
to the extent that it is considered recoverable.

Business combinations
Business combinations are accounted for using the acquisition 
accounting method. Identifiable assets, liabilities and contingent 
liabilities acquired are measured at fair value at acquisition date.  
The consideration transferred is measured at fair value and 
includes the fair value of any contingent consideration. 

The fair value of contingent consideration liabilities are 
reassessed at each balance sheet date with changes 
recognised in the income statement. Payments of contingent 
consideration reduce the balance sheet liability and as a result 
are not recorded in the income statement.

The part of each payment relating to the original estimate of  
the fair value of the contingent consideration on acquisition is 
reported within investing activities in the cash flow statement 
and the part of each payment relating to the increase in the 
liability since the acquisition date is reported within operating 
cash flows. 

Where the consideration transferred, together with the non-
controlling interest, exceeds the fair value of the net assets, 
liabilities and contingent liabilities acquired, the excess is 
recorded as goodwill. The costs of effecting an acquisition  
are charged to the income statement in the period in which  
they are incurred. 

Goodwill is capitalised as a separate item in the case of 
subsidiaries and as part of the cost of investment in the case  
of joint ventures and associates. Goodwill is denominated in  
the currency of the operation acquired.

Where the cost of acquisition is below the fair value of the net 
assets acquired, the difference is recognised directly in the 
income statement.

Where not all of the equity of a subsidiary is acquired the 
non-controlling interest is recognised either at fair value or  
at the non-controlling interest’s share of the net assets of the 
subsidiary, on a case-by-case basis. Changes in the Group’s 
ownership percentage of subsidiaries are accounted for  
within equity. 

Foreign currency translation
 Foreign currency transactions are booked in the functional 
currency of the Group company at the exchange rate ruling  
on the date of transaction. Foreign currency monetary assets 
and liabilities are retranslated into the functional currency at 
rates of exchange ruling at the balance sheet date. Exchange 
differences are included in the income statement.

On consolidation, assets and liabilities, including related 
goodwill, of overseas subsidiaries, associates and joint 
ventures, are translated into Sterling at rates of exchange  
ruling at the balance sheet date. The results and cash flows  
of overseas subsidiaries, associates and joint ventures are 
translated into Sterling using average rates of exchange. 

Exchange adjustments arising when the opening net assets  
and the profits for the year retained by overseas subsidiaries, 
associates and joint ventures are translated into Sterling, less 
exchange differences arising on related foreign currency 
borrowings which hedge the Group’s net investment in these 
operations, are taken to a separate component of equity.

When translating into Sterling the assets, liabilities, results  
and cash flows of overseas subsidiaries, associates and joint 
ventures which are reported in currencies of hyper-inflationary 
economies, adjustments are made where material to reflect 
current price levels. Any loss on net monetary assets is charged 
to the consolidated income statement.

Revenue

Turnover
The Group receives revenue for supply of goods to external 
customers against orders received. The majority of contracts 
that GSK enters into relate to sales orders containing single 
performance obligations for the delivery of pharmaceutical, 
vaccine and consumer healthcare products. The average 
duration of a sales order is less than 12 months.

Product revenue is recognised when control of the goods is 
passed to the customer. The point at which control passes is 
determined by each customer arrangement, but generally 
occurs on delivery to the customer. 

Product revenue represents net invoice value including fixed 
and variable consideration. Variable consideration arises on the 
sale of goods as a result of discounts and allowances given and 
accruals for estimated future returns and rebates. Revenue is 
not recognised in full until it is highly probable that a significant 
reversal in the amount of cumulative revenue recognised will  
not occur. The methodology and assumptions used to estimate 
rebates and returns are monitored and adjusted regularly in  
the light of contractual and legal obligations, historical trends, 
past experience and projected market conditions. Once the 
uncertainty associated with the returns and rebates is resolved, 
revenue is adjusted accordingly. 

Other operating income and royalty income
GSK enters into development and marketing collaborations  
and out-licences of the Group’s compounds or products to 
other parties. These contracts give rise to fixed and variable 
consideration from upfront payments, development milestones, 
sales-based milestones and royalties. 

Income dependent on the achievement of a development 
milestone is recognised when it is highly probable that a 
significant reversal in the amount of cumulative revenue 
recognised will not occur, which is usually when the related event 
occurs. Sales-based milestone income is recognised when it is 
highly probable that the sales threshold will be reached.

GSK Annual Report 2020   159

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued

2. Accounting principles and policies continued

Sales-based royalties on a licence of intellectual property are 
not recognised until the relevant product sale occurs. 

For all revenue, if the time between the recognition of revenue 
and payment from the customer is expected to be more than 
one year and the impact is material, the amount of consideration 
is discounted using appropriate discount rates. 

Value added tax and other sales taxes are excluded from revenue.

Expenditure
Expenditure is recognised in respect of goods and services 
received when supplied in accordance with contractual terms. 
Provision is made when an obligation exists for a future liability 
in respect of a past event and where the amount of the 
obligation can be reliably estimated. Manufacturing start-up 
costs between validation and the achievement of normal 
production are expensed as incurred. 

Advertising and promotion expenditure is charged to the income 
statement as incurred. 

Shipment costs on inter-company transfers are charged to cost 
of sales; distribution costs on sales to customers are included in 
selling, general and administrative expenditure. 

Restructuring costs are recognised and provided for, where 
appropriate, in respect of the direct expenditure of a business 
reorganisation where the plans are sufficiently detailed and well 
advanced, and where appropriate communication to those 
affected has been undertaken.

Research and development
Research and development expenditure is charged to the 
income statement in the period in which it is incurred. 
Development expenditure is capitalised when the criteria for 
recognising an asset are met, usually when a regulatory filing 
has been made in a major market and approval is considered 
highly probable. Property, plant and equipment used for 
research and development is capitalised and depreciated  
in accordance with the Group’s policy.

Environmental expenditure
Environmental expenditure related to existing conditions 
resulting from past or current operations and from which no 
current or future benefit is discernible is charged to the income 
statement. The Group recognises its liability on a site-by-site 
basis when it can be reliably estimated. This liability includes  
the Group’s portion of the total costs and also a portion of other 
potentially responsible parties’ costs when it is probable that 
they will not be able to satisfy their respective shares of the 
clean-up obligation. Recoveries of reimbursements are 
recorded as assets when virtually certain.

Legal and other disputes
Provision is made for the anticipated settlement costs of legal or 
other disputes against the Group where an outflow of resources 
is considered probable and a reliable estimate can be made of 
the likely outcome. In respect of product liability claims related 
to certain products, provision is made when there is sufficient 
history of claims made and settlements to enable management 
to make a reliable estimate of the provision required to cover 
unasserted claims. 

160   GSK Annual Report 2020

In certain cases, an incurred but not reported (IBNR) actuarial 
technique is used to determine this estimate. In addition, 
provision is made for legal or other expenses arising from  
claims received or other disputes. 

The Group may become involved in legal proceedings, in 
respect of which it is not possible to make a reliable estimate  
of the expected financial effect, if any, that could result from 
ultimate resolution of the proceedings. In these cases, 
appropriate disclosure about such cases would be included  
but no provision would be made. 

Costs associated with claims made by the Group against third 
parties are charged to the income statement as they are 
incurred.

Pensions and other post-employment benefits
The costs of providing pensions under defined benefit schemes 
are calculated using the projected unit credit method and spread 
over the period during which benefit is expected to be derived from 
the employees’ services, consistent with the advice of qualified 
actuaries. 

Pension obligations are measured as the present value of 
estimated future cash flows discounted at rates reflecting the 
yields of high-quality corporate bonds. Pension scheme assets are 
measured at fair value at the balance sheet date.

The costs of other post-employment liabilities are calculated in  
a similar way to defined benefit pension schemes and spread 
over the period during which benefit is expected to be derived 
from the employees’ services, in accordance with the advice of 
qualified actuaries. The service cost of providing retirement 
benefits to employees during the year, together with the cost of 
any curtailment, is charged to operating profit in the year.

Actuarial gains and losses and the effect of changes in actuarial 
assumptions are recognised in the statement of comprehensive 
income in the year in which they arise. 

The Group’s contributions to defined contribution plans are 
charged to the income statement as incurred.

Employee share plans
Incentives in the form of shares are provided to employees 
under share option and share award schemes. 

The fair values of these options and awards are calculated at their 
grant dates using a Black-Scholes option pricing model and 
charged to the income statement over the relevant vesting periods.

The Group provides finance to ESOP Trusts to purchase 
company shares to meet the obligation to provide shares when 
employees exercise their options or awards. Costs of running the 
ESOP Trusts are charged to the income statement. Shares held 
by the ESOP Trusts are deducted from other reserves. A transfer 
is made between other reserves and retained earnings over the 
vesting periods of the related share options or awards to reflect 
the ultimate proceeds receivable from employees on exercise.

Property, plant and equipment
Property, plant and equipment (PP&E) is stated at the cost of 
purchase or construction, less provisions for depreciation and 
impairment. Financing costs are capitalised within the cost of 
qualifying assets in construction.

Notes to the financial statements continued

2. Accounting principles and policies continued

Depreciation is calculated to write off the cost less residual 
value of PP&E, excluding freehold land, using the straight-line 
basis over the expected useful life. Residual values and lives are 
reviewed, and where appropriate adjusted annually. The normal 
expected useful lives of the major categories of PP&E are:

Freehold buildings

20 to 50 years

Leasehold land and buildings

Lease term or 20 to 50 years

Plant and machinery

Equipment and vehicles

10 to 20 years

3 to 10 years

On disposal of PP&E, the cost and related accumulated 
depreciation and impairments are removed from the financial 
statements and the net amount, less any proceeds, is taken  
to the income statement.

Leases (applicable from 1 January 2019)
The Group recognises right of use assets under lease 
arrangements in which it is the lessee. Rights to use assets 
owned by third parties under lease agreements are capitalised 
at the inception of the lease and recognised on the consolidated 
balance sheet. 

The corresponding liability to the lessor is recognised as a lease 
obligation within short and long-term borrowings. The carrying 
amount is subsequently increased to reflect interest on the 
lease liability and reduced by lease payments made.

For calculating the discounted lease liability on leases with 
annual payments of £2 million or more, the implicit rate in the 
lease is used. If this is not available, the incremental borrowing 
rate with a lease specific adjustment is used. If neither of these 
is available, and for leases with annual payments of less than  
£2 million, the incremental borrowing rate is used. The 
incremental borrowing rate is calculated at the rate of interest  
at which GSK would have been able to borrow for a similar term 
and with a similar security the funds necessary to obtain a 
similar asset in a similar market.

Finance costs are charged to the income statement so as to 
produce a constant periodic rate of charge on the remaining 
balance of the obligations for each accounting period.

Variable rents are not part of the lease liability and the right  
of use asset. These payments are charged to the income 
statement as incurred. Short-term and low-value leases are  
not capitalised and lease rentals are also charged to the income 
statement as incurred. 

Non-lease components are accounted for separately from the 
lease components in plant and equipment leases but are not 
separately accounted for in land and buildings or vehicle leases.

If modifications or reassessments occur, the lease liability and 
right of use asset are re-measured.

Right of use assets where title is expected to pass to GSK at  
a point in the future are depreciated on a basis consistent with 
similar owned assets. In other cases, right of use assets are 
depreciated over the shorter of the useful life of the asset or  
the lease term. 

Leases (applicable up to 31 December 2018)
Leasing agreements which transfer to the Group substantially  
all the benefits and risks of ownership of an asset are treated  
as finance leases, as if the asset had been purchased outright. 
The assets are included in PP&E or computer software and the 
capital elements of the leasing commitments are shown as 
obligations under finance leases. Assets held under finance 
leases are depreciated on a basis consistent with similar owned 
assets or the lease term, if shorter. The interest element of the 
lease rental is included in the income statement. All other leases 
are operating leases and the rental costs are charged to the 
income statement on a straight-line basis over the lease term.

Goodwill
Goodwill is stated at cost less impairments. Goodwill is 
deemed to have an indefinite useful life and is tested for 
impairment at least annually.

Where the fair value of the interest acquired in an entity’s 
assets, liabilities and contingent liabilities exceeds the 
consideration paid, this excess is recognised immediately  
as a gain in the income statement.

Other intangible assets
Intangible assets are stated at cost less provisions for 
amortisation and impairments. 

Licences, patents, know-how and marketing rights separately 
acquired or acquired as part of a business combination are 
amortised over their estimated useful lives, generally not 
exceeding 20 years, using the straight-line basis, from the  
time they are available for use. The estimated useful lives for 
determining the amortisation charge take into account patent 
lives, where applicable, as well as the value obtained from 
periods of non-exclusivity. Asset lives are reviewed, and where 
appropriate adjusted, annually. 

Contingent milestone payments are recognised at the point  
that the contingent event becomes probable. Any development 
costs incurred by the Group and associated with acquired 
licences, patents, know-how or marketing rights are written off 
to the income statement when incurred, unless the criteria for 
recognition of an internally-generated intangible asset are met, 
usually when a regulatory filing has been made in a major market 
and approval is considered highly probable.

Acquired brands are valued independently as part of the fair value 
of businesses acquired from third parties where the brand has a 
value which is substantial and long-term and where the brands 
either are contractual or legal in nature or can be sold separately 
from the rest of the businesses acquired. Brands are amortised 
over their estimated useful lives of up to 20 years, except where it 
is considered that the useful economic life is indefinite.

The costs of acquiring and developing computer software for 
internal use and internet sites for external use are capitalised as 
intangible fixed assets where the software or site supports a 
significant business system and the expenditure leads to the 
creation of a durable asset. ERP systems software is amortised 
over seven to ten years and other computer software over three 
to five years.

GSK Annual Report 2020   161

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued

2. Accounting principles and policies continued

Impairment of non-current assets
The carrying values of all non-current assets are reviewed for 
impairment, either on a stand-alone basis or as part of a larger 
cash generating unit, when there is an indication that the assets 
might be impaired. Additionally, goodwill, intangible assets with 
indefinite useful lives and intangible assets which are not yet 
available for use are tested for impairment annually. Any 
provision for impairment is charged to the income statement  
in the year concerned.

Impairments of goodwill are not reversed. Impairment losses on 
other non-current assets are only reversed if there has been a 
change in estimates used to determine recoverable amounts  
and only to the extent that the revised recoverable amounts do 
not exceed the carrying values that would have existed, net of 
depreciation or amortisation, had no impairments been 
recognised.

Investments in associates, joint ventures and joint 
operations
Investments in associates and joint ventures are carried in the 
consolidated balance sheet at the Group’s share of their net 
assets at date of acquisition and of their post-acquisition 
retained profits or losses together with any goodwill arising  
on the acquisition. The Group recognises its rights to assets, 
liabilities, revenue and expenses of joint operations. 

Inventories
Inventories are included in the financial statements at the lower 
of cost (including raw materials, direct labour, other direct costs 
and related production overheads) and net realisable value. 
Cost is generally determined on a first in, first out basis. 
Pre-launch inventory is held as an asset when there is a high 
probability of regulatory approval for the product. Before that 
point a provision is made against the carrying value to its 
recoverable amount; the provision is then reversed at the point 
when a high probability of regulatory approval is determined.

Financial instruments

Financial assets
Financial assets are measured at amortised cost, fair value 
through other comprehensive income (FVTOCI) or fair value 
through profit or loss (FVTPL). The measurement basis is 
determined by reference to both the business model for 
managing the financial asset and the contractual cash flow 
characteristics of the financial asset. For financial assets  
other than trade receivables a 12-month expected credit loss 
(ECL) allowance is recorded on initial recognition. If there is 
subsequent evidence of a significant increase in the credit risk  
of an asset, the allowance is increased to reflect the full lifetime 
ECL. If there is no realistic prospect of recovery, the asset is 
written off. 

Expected credit losses are recognised in the income statement 
on financial assets measured at amortised cost and at fair value 
through other comprehensive income apart from equity 
investments. 

162   GSK Annual Report 2020

Other investments
Other investments comprise equity investments and 
investments in limited life funds. The Group has elected to 
designate equity investments as measured at FVTOCI. They  
are initially recorded at fair value plus transaction costs and  
then remeasured at subsequent reporting dates to fair value. 
Unrealised gains and losses are recognised in other 
comprehensive income. 

On disposal of the equity investment, gains and losses that have 
been deferred in Other comprehensive income are transferred 
directly to retained earnings. Investments in limited life funds are 
measured at FVTPL. They are initially recorded at fair value and 
then remeasured at subsequent reporting dates to fair value. 
Unrealised gains and losses are recognised in the income 
statement.

Dividends on equity investments and distributions from funds 
are recognised in the income statement when the Group’s right 
to receive payment is established. 

Purchases and sales of Other investments are accounted for  
on the trade date.

Trade receivables
Trade receivables are measured in accordance with the 
business model under which each portfolio of trade receivables 
is held. The Group has portfolios in each of the three business 
models under IFRS 9 due to factoring arrangements in place: to 
collect the contractual cash flows (measured at amortised cost), 
to sell the contractual cash flows (measured at FVTPL), and both 
to collect and to sell the contractual cash flows (measured at 
FVTOCI). Trade receivables measured at amortised cost are 
carried at the original invoice amount less allowances for 
expected credit losses. 

Expected credit losses are calculated in accordance with the 
simplified approach permitted by IFRS 9, using a provision matrix 
applying lifetime historical credit loss experience to the trade 
receivables. The expected credit loss rate varies depending  
on whether, and the extent to which, settlement of the trade 
receivables is overdue and it is also adjusted as appropriate to 
reflect current economic conditions and estimates of future 
conditions. For the purpose of determining credit loss rates, 
customers are classified into groupings that have similar loss 
patterns. The key drivers of the loss rate are the nature of the 
business unit and the location and type of customer.

When a trade receivable is determined to have no reasonable 
expectation of recovery it is written off, firstly against any 
expected credit loss allowance available and then to the  
income statement. 

Subsequent recoveries of amounts previously provided for or 
written off are credited to the income statement. Long-term 
receivables are discounted where the effect is material.

Notes to the financial statements continued

2. Accounting principles and policies continued

Cash and cash equivalents
Cash held in deposit accounts is measured at amortised cost. 
Investments in money market funds are held at fair value through 
profit or loss because the funds fail the solely payments of 
principal and interest (SPPI) test.

Borrowings
All borrowings are initially recorded at the amount of proceeds 
received, net of transaction costs. Borrowings are subsequently 
carried at amortised cost, with the difference between the 
proceeds, net of transaction costs, and the amount due on 
redemption being recognised as a charge to the income 
statement over the period of the relevant borrowing.

Derivative financial instruments
Derivative financial instruments are used to manage exposure  
to market risks. The principal derivative instruments used by 
GSK are foreign currency swaps, interest rate swaps, foreign 
exchange forward contracts and options. The Group does not 
hold or issue derivative financial instruments for trading or 
speculative purposes.

Derivative financial assets and liabilities, including derivatives 
embedded in host contracts which have been separated from 
the host contract, are classified as held-for-trading and are 
measured at fair value. Changes in the fair value of any derivative 
instruments that do not qualify for hedge accounting are 
recognised immediately in the income statement.

Hedge accounting
Derivatives designated as hedging instruments are classified  
at inception of hedge relationship as cash flow hedges, net 
investment hedges or fair value hedges. 

Changes in the fair value of derivatives designated as cash flow 
hedges are recognised in other comprehensive income to the 
extent that the hedges are effective. Ineffective portions are 
recognised in profit or loss immediately. Amounts deferred in 
other comprehensive income are reclassified to the income 
statement when the hedged item affects profit or loss.

Net investment hedges are accounted for in a similar way to 
cash flow hedges. 

Changes in the fair value of derivatives designated as fair value 
hedges are recorded in the income statement, together with the 
changes in the fair value of the hedged asset or liability.

Taxation
Current tax is provided at the amounts expected to be paid, 
applying tax rates that have been enacted or substantively 
enacted by the balance sheet date.

Deferred tax is provided in full, on temporary differences arising 
between the tax bases of assets and liabilities and their carrying 
amounts in the financial statements. Deferred tax assets are 
recognised to the extent that it is probable that future taxable 
profits will be available against which the temporary differences 
can be utilised. Deferred tax is provided on temporary 
differences arising on investments in subsidiaries, associates 
and joint ventures, except where the timing of the reversal of the 
temporary difference can be controlled and it is probable that 
the temporary difference will not reverse in the foreseeable 
future. Deferred tax is provided using rates of tax that have been 
enacted or substantively enacted by the balance sheet date.

Where an uncertain tax position is identified, management will 
make a judgement as to what the probable outcome will be, 
assuming the relevant tax authority has full knowledge of the 
situation. Where it is assessed that an economic outflow is 
probable to arise, a provision is made for the best estimate of 
the liability. In estimating any such liability GSK applies a 
risk-based approach which takes into account, as appropriate, 
the probability that the Group would be able to obtain 
compensatory adjustments under international tax treaties. 
These estimates take into account the specific circumstances 
of each dispute and relevant external advice.

Discounting
Where the time value of money is material, balances are 
discounted to current values using appropriate discount rates. 
The unwinding of the discounts is recorded in finance income 
and finance expense.

3. Key accounting judgements and estimates

In preparing the financial statements, management is required  
to make judgements about when or how items should be 
recognised in the financial statements and estimates and 
assumptions that affect the amounts of assets, liabilities, 
revenue and expenses reported in the financial statements. 
Actual amounts and results could differ from those estimates. 
The following are considered to be the critical accounting 
judgements and key sources of estimation uncertainty.

Turnover
Reported Group turnover for 2020 was £34,099 million  
(2019 – £33,754 million). 

Estimates
Gross turnover is reduced by rebates, discounts, allowances  
and product returns given or expected to be given, which  
vary by product arrangements and buying groups. These 
arrangements with purchasing organisations are dependent 
upon the submission of claims some time after the initial 
recognition of the sale. Accruals are made at the time of sale  
for the estimated rebates, discounts or allowances payable or 
returns to be made, based on available market information and 
historical experience.

GSK Annual Report 2020   163

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued

3. Key accounting judgements and estimates continued

The US Pharmaceuticals business has the largest and most 
complex arrangements for rebates, discounts and allowances. 
The US Pharmaceuticals turnover for 2020 of £7,451 million 
(2019 – £7,402 million) was after recording deductions of 
£12,584 million (2019 – £11,069 million) for rebates, discounts, 
allowances and returns. The balance sheet accruals for rebates, 
discounts, allowances and returns for the US Pharmaceuticals 
and Vaccines businesses are managed on a combined basis.  
At 31 December 2020, the total accrual amounted to  
£4,686 million (2019 – £4,200 million). Because of the nature 
of these accruals it is not practicable to give meaningful 
sensitivity estimates due to the large volume of variables that 
contribute to the overall rebates, chargebacks, returns and  
other revenue accruals.

As there can be significant variability in final outcomes, the 
group applies a constraint when measuring the variable element 
within revenue, so that revenue is recognised at a suitably 
cautious amount. The objective of the constraint is to ensure 
that it is highly probable that a significant reversal of revenue will 
not occur when the uncertainties are resolved. The constraint is 
applied by making suitably cautious estimates of the inputs and 
assumptions used in estimating the variable consideration. 
Because the amounts are estimated they may not fully reflect 
the final outcome, and the amounts are subject to change 
dependent upon, amongst other things, the types of buying 
group and product sales mix. The constraints applied in 
recognising revenue mean that the risk of a material downward 
adjustment to revenue in the next financial year is low.

The level of accrual for rebates and returns is reviewed and 
adjusted regularly in the light of contractual and legal 
obligations, historical trends, past experience and projected 
market conditions. Market conditions are evaluated using 
wholesaler and other third-party analyses, market research data 
and internally-generated information. It is reasonably possible 
that there could be a significant adjustment within the next 12 
months to recognise additional revenue, if actual outcomes are 
better than the cautious constrained estimates. Revenue is not 
recognised in full until it is highly probable that a significant 
reversal in the amount of cumulative revenue recognised will  
not occur. The amount of turnover recognised in the year from 
performance obligations satisfied in previous periods is set out 
in Note 6, ‘Turnover and segment information’, and is an 
indication of the level of sensitivity in the estimate.

Future events could cause the assumptions on which the 
accruals are based to change, which could materially affect  
the future results of the Group.

Taxation
The tax charge for the year was £580 million (2019 –  
£953 million). At December 2020, current tax payable was 
£545 million (2019 – £629 million), non-current corporation  
tax payable was £176 million (2019 – £189 million) and current 
tax recoverable was £671 million (2019 – £262 million). 

164   GSK Annual Report 2020

Estimates
The Group has open tax issues with a number of revenue 
authorities. Management makes a judgement of whether there is 
sufficient information to be able to make a reliable estimate of 
the outcome of the dispute. If insufficient information is available, 
no provision is made.

If sufficient information is available, in estimating a potential tax 
liability GSK applies a risk-based approach which takes into 
account, as appropriate, the probability that the Group would  
be able to obtain compensatory adjustments under international 
tax treaties. These estimates take into account the specific 
circumstances of each dispute and relevant external advice,  
are inherently judgemental and could change substantially over 
time as each dispute progresses and new facts emerge. 

At 31 December 2020, the Group had recognised provisions  
of £856 million in respect of uncertain tax positions (2019 –  
£933 million). Due to the number of uncertain tax positions held 
and the number of jurisdictions to which these relate, it is not 
practicable to give meaningful sensitivity estimates. 

Factors affecting the tax charge in future years are set out in 
Note 14, ‘Taxation’. GSK continues to believe that it has made 
adequate provision for the liabilities likely to arise from open 
assessments. Where open issues exist, the ultimate liability  
for such matters may vary from the amounts provided and is 
dependent upon the outcome of negotiations with the relevant 
tax authorities or, if necessary, litigation proceedings.

Legal and other disputes
Legal costs for the year were £231 million (2019 –  
£363 million). At 31 December 2020 provisions for legal and 
other disputes amounted to £320 million (2019 – £198 million).

Estimates
Management makes a judgement of whether there is sufficient 
information to be able to make a reliable estimate of the likely 
outcome of the dispute and the legal and other expenses arising 
from claims against the Group. If insufficient information is 
available, no provision is made and disclosure of the claim is 
given.

The estimated provisions take into account the specific 
circumstances of each dispute and relevant external advice, are 
inherently judgemental and could change substantially over time  
as each dispute progresses and new facts emerge. Details of 
the status and various uncertainties involved in the significant 
unresolved disputes are set out in Note 46, ‘Legal proceedings’.

The company’s Directors, having taken legal advice, have  
established provisions after taking into account the relevant  
facts and circumstances of each matter and in accordance with 
accounting requirements. In respect of product liability claims 
related to certain products, there is sufficient history of claims 
made and settlements to enable management to make a reliable 
estimate of the provision required to cover unasserted claims. 

Notes to the financial statements continued

3. Key accounting judgements and estimates continued

The Group may become involved in legal proceedings, in respect 
of which it is not possible to make a reliable estimate of the 
expected financial effect, if any, or practicable to give a 
meaningful range of outcomes that could result from ultimate 
resolution of the proceedings. In these cases, appropriate 
disclosure about such cases would be provided, but no provision 
would be made and no contingent liability can be quantified. 

The ultimate liability for legal claims may vary from the amounts 
provided and is dependent upon the outcome of litigation 
proceedings, investigations and possible settlement negotiations. 
The position could change over time and, therefore, there can be 
no assurance that any losses that result from the outcome of any 
legal proceedings will not exceed the amount of the provisions 
reported in the Group’s financial statements by a material amount.

Contingent consideration
The 2020 income statement charge for contingent 
consideration was £1,275 million (2019 – £83 million).

At 31 December 2020, the liability for contingent consideration 
amounted to £5,869 million (2019 – £5,479 million). Of this 
amount, £5,359 million (2019 – £5,103 million) related to the 
acquisition of the former Shionogi-ViiV Healthcare joint venture 
in 2012.

Estimates
Any contingent consideration included in the consideration 
payable for a business combination is recorded at fair value at 
the date of acquisition. These fair values are generally based on 
risk-adjusted future cash flows discounted using appropriate 
post-tax discount rates. The fair values are reviewed on a 
regular basis, at least annually, and any changes are reflected in 
the income statement. See Note 32, ‘Contingent consideration 
liabilities’.

4. New accounting requirements

During the year, the Group implemented an amendment to IFRS 
3 ‘Business combinations’ which was issued in October 2018. 
The amendment clarifies the definition of a business and 
permits a simplified initial assessment of whether an acquired 
set of activities and assets is a group of assets rather than a 
business. The amendment did not have a material impact on  
the results or financial position of the Group in 2020.

‘Covid-19-Related Rent Concessions (Amendment to IFRS 16)’ 
was issued in May 2020. It introduces a practical expedient to 
IFRS 16 ‘Leases’ which permits a lessee to elect not to assess 
whether a COVID-19-related concession in respect of rent  
due for periods to 30 June 2021 is a lease modification. The 
amendment is applicable for annual reporting periods beginning 
on or after 1 June 2020 and earlier application is permitted.

Pensions and other post-employment benefits

Judgement
Where a surplus on a defined benefit scheme arises, or  
there is potential for a surplus to arise from committed future 
contributions, the rights of the Trustees to prevent the Group 
obtaining a refund of that surplus in the future are considered  
in determining whether it is necessary to restrict the amount of 
the surplus that is recognised. Three UK schemes are in 
surplus, with a combined surplus of £77 million at 31 December 
2020 (2019 – £70 million). GSK has made the judgement that 
these amounts meet the requirements of recoverability.

Estimates
The costs of providing pensions and other post-employment 
benefits are assessed on the basis of assumptions selected by 
management. These assumptions include future earnings and 
pension increases, discount rates, expected long-term rates of 
return on assets and mortality rates, and are disclosed in Note 
30, ‘Pensions and other post-employment benefits’. 

Discount rates are derived from AA rated corporate bond yields 
except in countries where there is no deep market in corporate 
bonds where government bond yields are used. A sensitivity 
analysis is provided in Note 30, ‘Pensions and other post-
employment benefits’, a 0.5% reduction in the discount  
rate would lead to an increase in the net pension deficit of 
approximately £1,745 million and an increase in the annual 
pension cost of approximately £27 million. Similarly, a 0.5% 
increase in the discount rate would lead to a decrease in the net 
pension deficit of approximately £1,550 million and a decrease 
in the annual pension cost of approximately £39 million. The 
selection of different assumptions could affect the future results 
of the Group.

‘Interest Rate Benchmark Reform Phase 2 - Amendments  
to IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16’ was issued  
in August 2020 and will be effective from 1 January 2021.  
The Phase 2 amendments address issues that arise from 
implementation of the reforms, including the replacement of  
one benchmark with an alternative one. A practical expedient  
is provided such that the change to contractual cash flows for 
financial assets and liabilities (including lease liabilities) is 
accounted for prospectively by revising the effective interest 
rate. In addition, hedge accounting will not be discontinued 
solely because of the IBOR reform. 

The amendments are not expected to have a material impact  
on the results or financial position of the Group.

GSK Annual Report 2020   165

Investor informationFinancial statementsStrategic reportGovernance and remuneration5. Exchange rates

The Group uses the average of exchange rates prevailing during the period to translate the results and cash flows of overseas 
subsidiaries, joint ventures and associates into Sterling and period end rates to translate the net assets of those entities. The 
currencies which most influence these translations and the relevant exchange rates were:

Average rates:

US$/£

Euro/£

Yen/£

2020

2019

2018

Period end rates:

1.29

1.13

137

1.28

1.14

139

1.33

1.13

147

US$/£

Euro/£

Yen/£

2020

1.36

1.11

141

2019

2018

1.32

1.18

143

1.27

1.11

140

6. Turnover and segment information

Operating segments are reported based on the financial information provided to the Chief Executive Officer and the responsibilities 
of the Corporate Executive Team (CET). GSK reports results under four segments: Pharmaceuticals; Pharmaceuticals R&D; 
Vaccines and Consumer Healthcare, and individual members of the CET are responsible for each segment.

The Group’s management reporting process allocates intra-Group profit on a product sale to the market in which that sale is 
recorded, and the profit analyses below have been presented on that basis.

Corporate and other unallocated turnover and costs includes the results of certain Consumer Healthcare products which are being 
held for sale in a number of markets in order to meet anti-trust approval requirements, together with the costs of corporate functions.

Revenue recognised in the year from performance obligations satisfied in previous periods totalled £1,207 million (2019 –  
£793 million) and included £649 million (2019 – £451 million) impacting turnover arising from changes to prior year estimates of  
RAR (returns and rebates) accruals, £238 million (2019 – £15 million) of milestone income and £320 million (2019 – £328 million)  
of royalty income recognised in the current year. 

Turnover by segment

Pharmaceuticals

Vaccines

Consumer Healthcare

Segment turnover

Corporate and other unallocated turnover

Pharmaceuticals turnover by therapeutic area

Respiratory

HIV

Immuno-inflammation

Oncology

Established Pharmaceuticals

Vaccines turnover by category

Meningitis

Influenza

Shingles

Established Vaccines

166   GSK Annual Report 2020

2020 
£m
17,056

6,982

10,033

34,071

28

34,099

2020 
£m
3,749

4,876

727

372

7,332

17,056

2020 
£m
1,029

733

1,989

3,231

6,982

2019 
£m
17,554

7,157

8,995

33,706

48

2018 
£m
17,269

5,894

7,658

30,821

–

33,754

30,821

2019 
£m
3,081

4,854

613

230

8,776

17,554

2019 
£m
1,018

541

1,810

3,788

7,157

2018 
£m
2,612

4,722

472

–

9,463

17,269

2018 
£m
881

523

784

3,706

5,894

Notes to the financial statements continued6. Turnover and segment information continued

During 2020, the US operations of the Pharmaceuticals and Vaccines businesses made sales to three wholesalers of approximately 
£2,928 million (2019 – £2,835 million, 2018 – £2,709 million), £3,085 million (2019 – £3,146 million, 2018 – £2,962 million) and 
£2,795 million (2019 – £2,820 million, 2018 – £2,656 million) respectively, after allocating final-customer discounts to the 
wholesalers.

GSK has reviewed the presentation of its Consumer Healthcare products and from 1 January 2020 has adopted a revised and more 
detailed disclosure of category sales closely aligned to consumer healthcare industry standard definitions. Comparative information 
has been revised onto a consistent basis.

Consumer Healthcare turnover by category

Oral health

Pain relief

Vitamins, minerals and supplements

Respiratory health

Digestive health and other

Brands divested/under review

Segment profit

Pharmaceuticals

Pharmaceuticals R&D

Pharmaceuticals, including R&D

Vaccines

Consumer Healthcare

Segment profit

Corporate and other unallocated costs

Other reconciling items between segment profit and operating profit

Operating profit

Finance income

Finance costs

Profit on disposal of interest in associates

Share of after-tax profits of associates and joint ventures

Profit before taxation

Taxation

Profit after taxation for the year

2020 
£m
2,753

2,219

1,506

1,209

1,824

9,511

522

10,033

 2020 
£m
7,723

2019 
(revised) 
£m
2,673

1,781

611

1,186

1,646

7,897

1,098

8,995

 2019
£m
7,964

(3,538)

(3,369)

4,185

2,713

2,213

9,111

(205)

(1,123)

7,783

44

(892)

–

33

6,968

(580)

6,388

4,595

2,966

1,874

9,435

(463)

(2,011)

6,961

98

(912)

–

74

6,221

(953)

5,268

2018 
(revised) 
£m
2,496

1,440

103

1,085

1,435

6,559

1,099

7,658

2018 
£m
8,420

(2,676)

5,744

1,943

1,517

9,204

(459)

(3,262)

5,483

81

(798)

3

31

4,800

(754)

4,046

Other reconciling items between segment profit and operating profit comprise items not specifically allocated to segment profit. 
These include impairment and amortisation of intangible assets; major restructuring costs, which include impairments of tangible 
assets and computer software; transaction-related adjustments related to significant acquisitions; proceeds and costs of disposals 
of associates, products and businesses, significant legal charges and expenses on the settlement of litigation and government 
investigations, other operating income other than royalty income and other items, and separation costs.

Depreciation and amortisation by segment

Pharmaceuticals

Pharmaceuticals R&D

Pharmaceuticals, including R&D

Vaccines

Consumer Healthcare

Segment depreciation and amortisation

Corporate and other unallocated depreciation and amortisation

Other reconciling items between segment depreciation and amortisation and 

  total depreciation and amortisation

Total depreciation and amortisation

 2020 
£m
557

298

855

404

235

1,494

82

775

2,351

2019
£m
606

230

836

418

224

1,478

79

777

2,334

2018 
£m
506

123

629

395

146

1,170

106

580

1,856

GSK Annual Report 2020   167

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued6. Turnover and segment information continued

PP&E, intangible asset and goodwill impairment by segment

Pharmaceuticals

Pharmaceuticals R&D

Pharmaceuticals, including R&D

Vaccines

Consumer Healthcare

Segment impairment

Corporate and other unallocated impairment

Other reconciling items between segment impairment and total impairment

Total impairment

PP&E and intangible asset impairment reversals by segment

Pharmaceuticals

Pharmaceuticals R&D

Pharmaceuticals, including R&D

Vaccines

Consumer Healthcare

Segment impairment reversals

Corporate and other unallocated impairment reversals

Other reconciling items between segment impairment reversals and total impairment reversals

Total impairment reversals

Net operating assets by segment

Pharmaceuticals

Pharmaceuticals R&D

Pharmaceuticals, including R&D

Vaccines

Consumer Healthcare

Segment net operating assets

Corporate and other unallocated net operating assets

Net operating assets

Net debt

Investments in associates and joint ventures

Derivative financial instruments

Current and deferred taxation

Assets held for sale (excluding cash and cash equivalents)

Net assets

2020 
£m
38

37

75

49

5

129

5

680

814

(12)

(4)

(16)

(2)

–

(18)

(1)

(53)

(72)

2019
£m
137

16

153

33

–

186

19

621

826

(6)

–

(6)

(1)

–

(7)

(3)

(15)

(25)

2018 
£m
51

15

66

5

4

75

14

261

350

(4)

(1)

(5)

–

–

(5)

–

(8)

(13)

2020 
£m
789

3,345

4,134

8,995

25,176

38,305

2,250

40,555

2019
£m
1,722

4,503

6,225

8,828

26,328

41,381

1,446

42,827

(20,780)

(25,215)

364

(74)

637

106

314

335

(270)

366

20,808

18,357

The Pharmaceuticals segment includes the Shionogi-ViiV Healthcare contingent consideration liability of £5,359 million  
(2019 – £5,103 million) and the Pfizer put option of £960 million (2019 – £1,011 million). 

168   GSK Annual Report 2020

Notes to the financial statements continued6. Turnover and segment information continued

Geographical information
The UK is regarded as being the Group’s country of domicile. 

Turnover by location of customer
UK

US

Rest of World

External turnover

Non-current assets by location of subsidiary
UK

US

Rest of World

Non-current assets

2018 
£m
923

11,982

17,916

30,821

2020 
£m
980

14,556

18,563

34,099

2020 
£m
6,279

17,899

27,712

51,890

2019 
£m
942

13,890

18,922

33,754

2019 
£m
6,116

19,483

27,696

53,295

Non-current assets by location excludes amounts relating to other investments, deferred tax assets, derivative financial instruments, 
pension assets, amounts receivable under insurance contracts and certain other non-current receivables.

7. Other operating income/(expense)

Fair value remeasurements of equity investments

Disposal of businesses and assets
Fair value remeasurements on contingent consideration recognised in business combinations

Remeasurement of ViiV Healthcare put option liabilities and preferential dividends

Remeasurement of Consumer Healthcare put option liability

Fair value adjustments on derivative financial instruments

Other income/(expense)

2020 
£m
(6)

2,779
(1,286)

52

–

20

65

1,624

2019 
£m
(14)

541
(92)

234

–

–

20

689

2018 
£m
20

258
(1,252)

58

(658)

(3)

(11)

(1,588)

Disposal of businesses and assets in 2020 included a net profit on disposal of the Horlicks and other Consumer Healthcare 
nutritional brands and two subsidiaries in India and Bangladesh of £2,815 million, which reflected reversal of £240 million of 
embedded derivative gains on the value of the shares taken in prior years. This was partly offset by the related £476 million loss  
on the shares in Hindustan Unilever Limited, including fair value remeasurement losses between their acquisition as consideration 
for the divestment of GSK Consumer Healthcare Limited in India and their subsequent disposal. Other operating income also 
included an increase in profit and milestone income from a number of asset disposals. 

In 2019, there was a profit on disposal of rabies and tick-borne encephalitis vaccines of £306 million and a gain arising from the 
increase in value of the shares in Hindustan Unilever Limited subsequently received in 2020 of £143 million including fair value 
movements on related derivatives.

Fair value remeasurements on contingent consideration recognised in business combinations included £1,114 million related to  
the acquisition of the former Shionogi-ViiV Healthcare joint venture and £172 million related to the Vaccines acquisition from 
Novartis, together with fair value movements on related hedging contracts.

GSK Annual Report 2020   169

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued8. Operating profit

The following items have been included in operating profit:

Employee costs (Note 9)

Advertising

Distribution costs

Depreciation of property, plant and equipment

Impairment of property, plant and equipment, net of reversals

Depreciation of right of use assets

Impairment of right of use assets

Amortisation of intangible assets

Impairment of intangible assets, net of reversals

Impairment of property, plant and equipment held for sale, net of reversals

Impairment of intangible assets held for sale, net of reversals

Impairment of goodwill allocated to a disposal group, net of reversals

Net foreign exchange losses/(gains)

Inventories:

Cost of inventories included in cost of sales

Write-down of inventories

Reversal of prior year write-down of inventories

Short-term lease charge

Low-value lease charge

Variable lease payments

Operating lease rentals:

Minimum lease payments

Contingent rents

Sub-lease payments

2020 
£m

10,249

1,777

408

989

443

225

3

1,137

257

3

20

16

110

9,480

699

(274)

11

5

11

2019 
£m

9,855

1,567

393

1,017

669

214

2

1,103

126

–

1

4

(37)

9,482

578

(230)

12

4

13

Fees payable to the company’s auditor and its associates in relation to the Group (see below)

29.9

30.4

2018 
£m

9,440

1,376

389

954

203

902

134

7

–

–

81

8,713

695

(302)

188

12

5

29.8

The reversals of prior year write-downs of inventories principally arise from the reassessment of usage or demand expectations 
prior to inventory expiration.

Net foreign exchange gains include a net loss of £36 million (2019 – £75 million gain; 2018 – £nil) arising on the reclassification  
of exchange on liquidation or disposal of overseas subsidiaries.

Included within operating profit are Major restructuring charges of £1,532 million (2019 – £1,105 million; 2018 – £809 million),  
see Note 10, ‘Major restructuring costs’.

Fees payable to the company’s auditor and its associates:
Audit of parent company and consolidated financial statements including attestation under s.404 
  of Sarbanes-Oxley Act 2002
Audit of the company’s subsidiaries 

Total audit services

Taxation compliance

Audit related and other assurance services

All other services

Total audit-related and non-audit services

2020 
£m

13.8
14.5

28.3

–

1.6

–

1.6

29.9

2019
£m

15.6
13.5

29.1

–

1.2

0.1

1.3

30.4

2018 
£m

13.3
12.9

26.2

0.1

3.0

0.5

3.6

29.8

The other assurance services provided by the auditor related to agreed upon procedures and other assurance services outside of 
statutory audit requirements. In addition to the above, fees paid to the auditor in respect of the GSK pension schemes were: 

Audit

Other services

2020 
£m

0.2

–

2019 
£m

0.2

–

2018 
£m

0.3

–

Fees of £0.2 million (2019 – £0.8 million, 2018 – £nil) were also paid to other auditors in respect of audits of certain of the 
company’s subsidiaries acquired during the year.

170   GSK Annual Report 2020

Notes to the financial statements continued 
 
 
9. Employee costs

Wages and salaries

Social security costs

Pension and other post-employment costs, including augmentations (Note 30)

Cost of share-based incentive plans

Severance and other costs from integration and restructuring activities

2020 
£m
7,802

917

519

393

618

2019 
£m
7,583

852

560

432

428

2018 
£m
7,203

795

586

393

463

10,249

9,855

9,440

The increase in wages and salaries included the impact of movements in exchange rates. The Group provides benefits to 
employees, commensurate with local practice in individual countries, including, in some markets, healthcare insurance, 
subsidised car schemes and personal life assurance.

The cost of share-based incentive plans is analysed as follows:

Share Value Plan

Performance Share Plan

Share option plans

Cash settled and other plans

2020 
£m
313

64

4

12

393

2019 
£m
302

58

4

68

432

2018 
£m
304

49

4

36

393

The average monthly number of persons employed by the Group (including Directors) during the year was: 

Manufacturing

Selling, general and administration

Research and development

2020 
Number

34,898

49,162

11,824

95,884

2019 
Number

36,653

48,535

12,026

97,214

2018 
Number

37,296

47,887

11,668

96,851

The average monthly number of Group employees excludes temporary and contract staff. The numbers of Group employees at the 
end of each financial year are given in the financial record on page 251. 

The compensation of the Directors and Senior Management (members of the CET) in aggregate, was as follows:

Wages and salaries

Social security costs

Pension and other post-employment costs

Cost of share-based incentive plans

2020 
£m
23

4

3

25

55

2019 
£m
28

4

3

27

62

2018 
£m
29

3

3

20

55

Further information on the remuneration of the Directors is given in the sections of the annual report on remuneration labelled as 
audited within pages 112 to 138.

GSK Annual Report 2020   171

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued10. Major restructuring costs

Within the Pharmaceuticals sector, the highly regulated manufacturing operations and supply chains and long lifecycle of the 
business mean that restructuring programmes, particularly those that involve the rationalisation or closure of manufacturing or R&D 
sites, are likely to take several years to complete. 

Major restructuring costs are those related to specific Board-approved Major restructuring programmes, including integration costs 
following material acquisitions, which are structural and are of a significant scale where the costs of individual or related projects 
exceed £25 million. 

The existing Combined restructuring and integration programme incorporates the previous Major Change programme, the 
Pharmaceuticals restructuring programme and the restructuring and integration programme following the Novartis transaction in 
2015. This programme is now substantially complete. In July 2018, the Board-approved a Major restructuring programme, designed 
to significantly improve the competitiveness and efficiency of the Group’s cost base with savings delivered primarily through supply 
chain optimisation and reductions in administrative costs. In February 2019, the Board approved a Major restructuring plan to 
generate synergies from the integration of the Pfizer consumer healthcare business into GSK’s Consumer Healthcare business.  
In January 2020, the Board approved a two-year Separation Preparation programme to prepare for the separation of GSK into two 
companies.

The total restructuring costs of £1,532 million in 2020 were incurred in the following areas:

 – Restructuring costs to prepare for separation of GSK into two companies

 – Restructuring following the integration of the Pfizer consumer healthcare business into GSK Consumer Healthcare

 – Continued implementation of the restructuring programme that started in July 2018, to simplify the operating models and improve 

resource allocation of the Pharmaceutical and Consumer Healthcare supply chains

 – Continued transformation of central functions, including GSK technology platforms and interfaces, to deliver greater digital 

synergies, simplification of applications and staff reductions.

The analysis of the costs charged to operating profit under these programmes was as follows:

Increase in provision for Major restructuring programmes (see Note 31) 

Amount of provision reversed unused (see Note 31) 

Impairment losses recognised 

Other non-cash charges 

Other cash costs 

2020 
£m
746

(96)

361

104

417

2019 
£m
345

(148)

521

99

288

1,532

1,105

2018 
£m
450

(99)

130

72

256

809

Provision reversals of £96 million (2019 – £148 million, 2018 – £99 million) reflected provision releases mainly for the Combined 
restructuring and integration programme. Asset impairments of £361 million and other non-cash charges of £104 million principally 
comprised fixed asset write-downs of manufacturing facilities and accelerated depreciation where asset lives have been shortened 
in the supply chain manufacturing network as a result of the Major restructuring programmes. All other charges have been or will be 
settled in cash and include site closure costs, consultancy and project management costs.

The analysis of Major restructuring charges by programme was as follows:

Separation Preparation programme  

Consumer Healthcare Joint Venture integration programme

2018 Major restructuring programme (including Tesaro)

Combined restructuring and integration programme

Consumer Healthcare Joint Venture integration programme

2018 Major restructuring programme (including Tesaro)

Combined restructuring and integration programme

172   GSK Annual Report 2020

Cash 
£m
625

298

105

39

1,067

Cash 
£m
248

227

10

485

Non-cash 
£m
216

28

210

11

465

Non-cash 
£m
4

572

44

620

2020
Total 
£m
841

326

315

50

1,532

2019
Total 
£m
252

799

54

1,105

Notes to the financial statements continued10. Major restructuring costs continued

The analysis of Major restructuring charges by income statement line was as follows:

Cost of sales

Selling, general and administration

Research and development

Other operating expense

11. Finance income

Finance income arising from:

Financial assets measured at amortised cost

Financial assets measured at fair value through profit or loss

Net gains arising from the forward element of forward contracts in net investment hedge relationships

12. Finance expense

Finance expense arising on:

Financial liabilities at amortised cost

Derivatives at fair value through profit or loss

Net losses arising from:

Financial instruments mandatorily measured at fair value through profit or loss

Retranslation of loans

Reclassification of hedges from other comprehensive income

Unwinding of discounts on provisions

Finance expense arising on lease liabilities

Other finance expense

2020 
£m
667

659

206

–

2019 
£m
658

332

114

1

1,532

1,105

2018 
£m
443

315

49

2

809

2020 
£m

2019 
£m

2018 
£m

29

10

5

44

2020 
£m

(813)

(7)

353

(357)

(2)

(3)

(40)

(23)

69

10

19

98

2019 
£m

(832)

(6)

(425)

424

(2)

(8)

(39)

(24)

73

1

7

81

2018 
£m

(677)

(38)

55

(52)

(2)

(15)

(2)

(67)

(892)

(912)

(798)

Finance expense arising on derivatives at fair value through profit or loss relates to swap interest expense. The 2018 figure in 
finance expense arising on lease liabilities related to interest arising on finance leases under the previous leasing standard, IAS 17, 
which was originally reported in ‘Other finance expense’. In 2018, other finance expense included a £39 million charge for interest 
relating to historical income tax settlements.

GSK Annual Report 2020   173

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued13. Associates and joint ventures

The Group’s share of after-tax profits and losses of associates and joint ventures is set out below:

Share of after-tax profits of associates
Share of after-tax (losses)/profits of joint ventures

2020 
£m
33
–
33

2019 
£m
85
(11)
74

2018 
£m
28
3
31

At 31 December 2020, the Group held one significant associate, Innoviva, Inc. 

Summarised income statement information in respect of Innoviva is set out below. The Group’s 2020 share of after-tax profits of 
associates and other comprehensive income includes a profit of £41 million and other comprehensive income of £nil in respect  
of Innoviva.

The results of Innoviva included in the summarised income statement information below represent the estimated earnings of 
Innoviva in the relevant periods, based on publicly available information at the balance sheet date. Innoviva’s turnover arises from 
royalty income from GSK in relation to Relvar/Breo Ellipta, Anoro Ellipta and Trelegy Ellipta sales.

Turnover
Profit after taxation
Total comprehensive income

2020 
£m
253
174
174

2019 
£m
193
116
116

2018 
£m
183
134
134

Aggregated financial information in respect of GSK’s share of other associated undertakings and joint ventures is set out below:

Share of turnover
Share of after-tax losses
Share of other comprehensive income
Share of total comprehensive income/(expense)

2020 
£m
–
(8)
53
45

2019 
£m
32
(5)
1
(5)

2018 
£m
242
(2)
–
(2)

The Group’s sales to associates and joint ventures were £nil in 2020 (2019 – £11 million; 2018 – £43 million). 

174   GSK Annual Report 2020

Notes to the financial statements continued14. Taxation

The Group’s tax charge is the sum of the total current and deferred tax expense.

Taxation charge based on profits for the year

UK current year charge
Rest of World current year charge
Charge/(credit) in respect of prior periods
Current taxation
Deferred taxation

2020 
£m
30
1,177
66
1,273
(693)
580

2019 
£m
149
1,407
(420)
1,136
(183)
953

2018 
£m
234
1,426
(492)
1,168
(414)
754

In 2020, GSK made payments of £235 million in UK corporation tax to HMRC. These amounts are for UK corporation tax only,  
and do not include the various other business taxes borne in the UK by GSK each year.

The deferred tax credit in 2020 reflected the origination of current year expenses where offset against taxable profits in future 
periods is probable. This relates primarily to the unwind of deferred tax liabilities on intangible assets, the recognition of current year 
tax losses and the reversal of other temporary differences. In 2018, this also included an uplift in the tax carrying value of certain 
Consumer Healthcare brands as a result of the acquisition of Novartis’ interest in the former Consumer Healthcare joint venture.

Significant prior year credits in 2019 and 2018 reflected the impact of the settlement of a number of open issues with tax 
authorities in each period. 

The following table reconciles the tax charge calculated at the UK statutory rate on the Group profit before tax with the actual tax 
charge for the year. 

Reconciliation of taxation on Group profits

Profit before tax
UK statutory rate of taxation
Differences in overseas taxation rates
Benefit of intellectual property incentives
R&D credits
Fair value remeasurement of non-taxable put options
Tax losses where no benefit is recognised
Permanent differences on disposals and acquisitions
Other permanent differences
Re-assessments of prior year estimates
Changes in tax rates
Tax charge/tax rate

2020 
£m
6,968
1,324
552
(586)
(105)
(3)
18
(338)
98
(228)
(152)
580

2020 
%

19.0
7.9
(8.4)
(1.5)
(0.0)
0.3
(4.9)
1.4
(3.3)
(2.2)
8.3

2019 
£m
6,221
1,182
667
(691)
(119)
(45)
15
68
119
(364)
121
953

2019 
%

19.0
10.7
(11.1)
(1.9)
(0.7)
0.2
1.1
1.9
(5.9)
2.0
15.3

2018 
£m
4,800
912
635
(482)
(73)
221
24
(7)
53
(436)
(93)
754

2018 
%

19.0
13.2
(10.0)
(1.5)
4.6
0.5
(0.1)
1.1
(9.1)
(1.9)
15.7

GSK has a substantial business presence in many countries around the globe. The impact of differences in overseas taxation rates 
arose from profits being earned in countries with tax rates higher than the UK statutory rate, the most significant of which in 2020 
were the US, Belgium, Germany, India and Japan. The adverse impact was partly offset by the benefit of intellectual property 
incentives such as the UK Patent Box and Belgian Patent Income Deduction regimes, which provide a reduced rate of corporation 
tax on profits earned from qualifying patents. We claim these incentives in the manner intended by the relevant statutory or 
regulatory framework.

In 2020, ‘Changes in tax rates’ included credits in relation to the UK, where a reduction in the corporation tax rate from 19% to 
17% was cancelled, and India, where the tax treatment of dividends changed with effect from 1 April 2020. The UK credit in 2020 
partly reversed the expense in 2019 where a future benefit was provided at the formerly enacted corporation tax rate of 17%. 

Permanent differences on disposals and acquisitions in 2020 reflects the tax impact of the disposal of Horlicks and other 
Consumer Healthcare brands to Unilever and subsequent disposal of shares received in Hindustan Unilever.

The Group’s 2020 tax rate of 8.3% has also been influenced by the reassessment of open issues with tax authorities in various 
jurisdictions. The re-assessment of prior year estimates includes both current and deferred tax. 

Future tax charges, and therefore our effective tax rate, may be affected by factors such as acquisitions, disposals, restructurings, 
the location of R&D activity, tax regime reforms and resolution of open matters as we continue to bring our tax affairs up to date 
around the world.

GSK Annual Report 2020   175

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued14. Taxation continued

Tax on items charged to equity and statement of comprehensive income
Current taxation
Share-based payments
Defined benefit plans
Fair value movements on cash flow hedges
Fair value movements on equity investments

Deferred taxation
Share-based payments
Defined benefit plans
Fair value movements on cash flow hedges
Fair value movements on equity investments

Total credit/(charge) to equity and statement of comprehensive income

2020 
£m

2019 
£m

2018 
£m

(14)
(18)
12
89
69

18
(51)
6
131
104
173

1
16
–
–
17

18
173
16
(95)
112
129

–
(2)
–
–
(2)

2
(144)
(2)
10
(134)
(136)

All of the above items have been charged to the statement of comprehensive income except for tax on share-based payments. 

Issues relating to taxation
The integrated nature of the Group’s worldwide operations involves significant investment in research and strategic manufacture at 
a limited number of locations, with consequential cross-border supply routes into numerous end-markets. In line with current OECD 
guidelines we base our transfer pricing policy on the ‘arm’s length’ principle. However, different tax authorities may seek to attribute 
further profit to activities being undertaken in their jurisdiction potentially resulting in double taxation. The Group also has open 
items in several jurisdictions concerning such matters as the deductibility of particular expenses and the tax treatment of certain 
business transactions. GSK applies a risk based approach to determine the transactions most likely to be subject to challenge and 
the probability that the Group would be able to obtain compensatory adjustments under international tax treaties.

The calculation of the Group’s total tax charge therefore necessarily involves a degree of estimation and judgement in respect of 
certain items whose tax treatment cannot be finally determined until resolution has been reached with the relevant tax authority or, 
as appropriate, through a formal legal process. At 31 December 2020 the Group had recognised provisions of £856 million in 
respect of such uncertain tax positions (2019 – £933 million). The decrease in recognised provisions during 2020 was driven by 
the reassessment of estimates and the utilisation of provisions for uncertain tax positions following the settlement of a number of 
open issues with tax authorities in various jurisdictions. Whilst the ultimate liability for such matters may vary from the amounts 
provided and is dependent upon the outcome of agreements with the relevant tax authorities, or litigation where appropriate, the 
Group continues to believe that it has made appropriate provision for periods which are open and not yet agreed by the tax 
authorities.

A provision for deferred tax liabilities of £150 million as at 31 December 2020 (2019 – £198 million) has been made in respect of 
taxation that would be payable on the remittance of profits by certain overseas subsidiaries. Whilst the aggregate amount of 
unremitted profits at the balance sheet date was approximately £17 billion (2019 – £19 billion), the majority of these unremitted 
profits would not be subject to tax (including withholding tax) on repatriation, as UK legislation relating to company distributions 
provides for exemption from tax for most overseas profits, subject to certain exceptions. Deferred tax is not provided on temporary 
differences of £974 million (2019 – £326 million) arising on unremitted profits as management has the ability to control any future 
reversal and does not consider such a reversal to be probable. 

Continued focus on tax reform is expected in 2021 and future years driven by the OECD’s project to address the tax challenges 
arising from the digitalisation of the economy. This may result in significant changes to established tax principles and an increase  
in tax authority disputes. In turn, this could adversely affect GSK’s effective tax rate or could result in higher cash tax liabilities.

176   GSK Annual Report 2020

Notes to the financial statements continued14. Taxation continued

Movement in deferred tax assets and liabilities

At 1 January 2019
Exchange adjustments 
Credit/(charge) to income statement 

Credit/(charge) to statement of 
   comprehensive income and equity
Acquisitions and disposals
R&D credits utilisation
At 31 December 2019
Exchange adjustments 
(Charge)/credit to income statement 

Credit/(charge) to statement of 
  comprehensive income and equity
Acquisitions and disposals
R&D credits utilisation
At 31 December 2020

Accelerated 
capital 
allowances 
£m
(295)
17
35

Intangible 
assets 
£m
(959)
88
(204)

Contingent 
consideration 
£m
834
–
(77)

Intra-Group 
profit 
£m
1,029
(8)
59

Pensions & 
other post 
employment 
benefits 
£m
694
(40)
9

–
1
–
(242)
(9)
(45)

–
–
–
(296)

–
(3,117)
–
(4,192)
41
194

–
(25)
–
(3,982)

–
–
–
757
–
86

–
–
–
843

–
40
–
1,120
(29)
(67)

–
–
–
1,024

186
15
–
864
4
(44)

50
–
–
874

Share 
option 
and award 
schemes 
£m
71
(1)
(7)

Other 
net 
temporary 
differences 
£m
950
55
143

18
–
–
81
(3)
(5)

(13)
–
–
60

(92)
(60)
(40)
956
(57)
454

(141)
–
(108)
1,104

Tax 
losses 
£m
447
(8)
225

–
278
–
942
(2)
120

–
–
–
1,060

Total 
£m
2,771
103
183

112
(2,843)
(40)
286
(55)
693

(104)
(25)
(108)
687

Deferred tax liabilities provided in relation to intangible assets predominately relate to temporary differences arising on assets and 
liabilities acquired as part of historic business combinations. Acquisitions and disposals in 2019 includes deferred tax liabilities of 
£2,591 million related to the Pfizer consumer healthcare business acquisition and £252 million related to the Tesaro acquisition.

The Group continues to recognise deferred tax assets on future obligations in respect of contingent consideration amounts payable 
to minority shareholders. These payments are tax deductible at the point in time at which payment is made.

A deferred tax asset is recognised on intra-Group profits arising on inter-company inventory which are eliminated within the 
consolidated accounts. As intra-Group profits are not eliminated from the individual entities’ tax returns a temporary difference 
arises that will reverse at the point in time inventory is sold externally. 

The deferred tax asset of £1,060 million (2019 – £942 million) recognised on tax losses relates to trading losses. Such deferred tax 
assets are only recognised where it is probable that future taxable profit will be available to utilise losses, as supported by product 
level forecasts. Other net temporary differences included accrued expenses for which a tax deduction is only available on a paid basis.

Deferred tax asset and liabilities are recognised on the balance sheet as follows:

Deferred tax assets
Deferred tax liabilities

Unrecognised tax losses
Trading losses expiring:

Within 10 years

More than 10 years

Available indefinitely

At 31 December

Capital losses expiring:

Available indefinitely

At 31 December

2020 
£m
4,287
(3,600)
687

2019 
£m
4,096
(3,810)
286

2020

Unrecognised 
deferred tax 
asset 
£m

2019

Unrecognised 
deferred tax 
asset 
£m

Tax losses 
£m

Tax losses 
£m

962 

414 

265 

1,641

2,287

2,287

181

51

47 

279 

419 

419 

556 

838 

159 

1,553

2,148

2,148

117

108 

27 

252 

355 

355 

GSK Annual Report 2020   177

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued 
 
 
 
 
 
 
 
 
 
 
 
15. Earnings per share

Basic earnings per share

Diluted earnings per share

2020 
pence
115.5

114.1

2019 
pence
93.9

92.6

2018 
pence
73.7

72.9

Basic earnings per share has been calculated by dividing the profit attributable to shareholders by the weighted average number of 
shares in issue during the period after deducting shares held by the ESOP Trusts and Treasury shares. The trustees have waived 
their rights to dividends on the shares held by the ESOP Trusts.

Diluted earnings per share has been calculated after adjusting the weighted average number of shares used in the basic calculation 
to assume the conversion of all potentially dilutive shares. A potentially dilutive share forms part of the employee share schemes 
where its exercise price is below the average market price of GSK shares during the period and any performance conditions 
attaching to the scheme have been met at the balance sheet date. 

The numbers of shares used in calculating basic and diluted earnings per share are reconciled below.

Weighted average number of shares in issue

Basic

Dilution for share options and awards

Diluted

16. Dividends

2020 
millions
4,976

62

5,038

2019 
millions
4,947

69

5,016

2018 
millions
4,914

57

4,971

First interim

Paid/payable

9 July 2020

Second interim

8 October 2020

Third interim

14 January 2021

Fourth interim
Total

8 April 2021

Dividend 
per share 
(pence)

2020

Total
dividend 
£m

Dividend 
per share 
(pence)

Paid

2019

Total
dividend 
£m

Dividend 
per share 
(pence)

Paid

19

19

19

23
80

946
11 July 2019
946 10 October 2019

946

9 January 2020

1,146
3,984

9 April 2020

19

19

19

23
80

940

12 July 2018

941 11 October 2018

941 10 January 2019

1,144
3,966

11 April 2019

19

19

19

23
80

2018

Total
dividend 
£m

934

934

935

1,137
3,940

Under IFRS, interim dividends are only recognised in the financial statements when paid and not when declared. GSK normally 
pays a dividend two quarters after the quarter to which it relates and one quarter after it is declared. The 2020 financial statements 
recognise those dividends paid in 2020, namely the third and fourth interim dividends for 2019, and the first and second interim 
dividends for 2020.

The amounts recognised in each year were as follows:

Dividends to shareholders

2020 
£m
3,977

2019 
£m
3,953

2018 
£m
3,927

178   GSK Annual Report 2020

Notes to the financial statements continued 
 
 
 
 
 
17. Property, plant and equipment

Cost at 31 December 2018
Implementation of IFRS 16
At 31 December 2018, as adjusted
Exchange adjustments
Additions through business combinations
Other additions
Capitalised borrowing costs
Disposals and write-offs
Reclassifications
Transfer to assets held for sale
Cost at 31 December 2019
Exchange adjustments
Additions through business combinations
Other additions
Capitalised borrowing costs
Disposals and write-offs
Reclassifications
Transfer to assets held for sale
Cost at 31 December 2020

Depreciation at 31 December 2018
Implementation of IFRS 16
At 31 December 2018, as adjusted
Exchange adjustments
Charge for the year
Disposals and write-offs
Transfer to assets held for sale
Depreciation at 31 December 2019
Exchange adjustments
Charge for the year
Disposals and write-offs
Transfer to assets held for sale
Depreciation at 31 December 2020

Impairment at 31 December 2018
Implementation of IFRS 16
At 31 December 2018, as adjusted
Exchange adjustments
Disposals and write-offs
Impairment losses
Reversal of impairments
Transfer to assets held for sale
Impairment at 31 December 2019
Exchange adjustments
Disposals and write-offs
Impairment losses
Reversal of impairments
Transfer to assets held for sale
Impairment at 31 December 2020

Total depreciation and impairment at 31 December 2019
Total depreciation and impairment at 31 December 2020

Net book value at 1 January 2019

Net book value at 31 December 2019

Net book value at 31 December 2020

Land and 
buildings 
£m
7,811
(64)
7,747
(254)
149
42
–
(34)
243
(261)
7,632
106
–
29
–
(336)
189
(132)
7,488

(3,233)
30
(3,203)
74
(265)
19
159
(3,216)
(49)
(271)
154
72
(3,310)

(174)
–
(174)
13
2
(312)
2
90
(379)
(6)
190
(147)
13
49
(280)

(3,595)
(3,590)

4,404

4,037

3,898

Plant, 
equipment 
and vehicles 
£m
12,537
(106)
12,431
(381)
177
154
–
(528)
919
(711)
12,061
121
5
147
–
(875)
840
(194)
12,105

Assets in 
construction 
£m
2,140
–
2,140
(70)
34
1,084
25
(11)
(1,231)
(65)
1,906
10
–
1,052
15
(29)
(1,058)
(6)
1,890

(7,534)
42
(7,492)
196
(752)
380
477
(7,191)
(77)
(718)
716
130
(7,140)

(421)
–
(421)
11
77
(329)
8
209
(445)
–
124
(303)
18
55
(551)

(7,636)
(7,691)

4,582

4,425

4,414

–
–
–
–
–
–
–
–
–
–
–
–
–

(68)
–
(68)
6
36
(38)
–
44
(20)
1
16
(27)
3
1
(26)

(20)
(26)

2,072

1,886

1,864

Total 
£m
22,488
(170)
22,318
(705)
360
1,280
25
(573)
(69)
(1,037)
21,599
237
5
1,228
15
(1,240)
(29)
(332)
21,483

(10,767)
72
(10,695)
270
(1,017)
399
636
(10,407)
(126)
(989)
870
202
(10,450)

(663)
–
(663)
30
115
(679)
10
343
(844)
(5)
330
(477)
34
105
(857)

(11,251)
(11,307)

11,058

10,348

10,176

GSK Annual Report 2020   179

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued 
 
 
 
17. Property, plant and equipment continued

The weighted average interest rate for capitalised borrowing costs in the year was 3% (2019 – 3%). Disposals and write-offs in  
the year included a number of assets with nil net book value that are no longer in use in the business.

The impairment losses principally arose from decisions to rationalise facilities and were calculated based on fair value less costs  
of disposal. The fair value less costs of disposal valuation methodology uses significant inputs which are not based on observable 
market data, and therefore this valuation technique is classified as level 3 of the fair value hierarchy. These calculations determine 
the net present value of the projected risk-adjusted, post-tax cash flows of the relevant asset or cash generating unit, applying a 
discount rate of the Group post-tax weighted average cost of capital (WACC) of 7%, adjusted where appropriate for specific 
segment, country and currency risk. 

Assets that continue to be used by the Group are generally assessed as part of their associated cash generating unit on a value  
in use basis. For value in use calculations, the post-tax cash flows do not include the impact of future uncommitted restructuring 
plans or improvements. Where an impairment is indicated and a pre-tax cash flow calculation is expected to give a materially 
different result, the test would be reperformed using pre-tax cash flows and a pre-tax discount rate. The Group WACC is 
equivalent to a pre-tax discount rate of approximately 9%. 

The net impairment losses have been charged to cost of sales: £398 million (2019 – £624 million), R&D: £3 million  
(2019 – £1 million) and SG&A: £42 million (2019 – £44 million), and included £343 million (2019 – £502 million) arising from  
the Major restructuring programmes.

Reversals of impairment arose from subsequent reviews of the impaired assets where the conditions which gave rise to the original 
impairments were deemed no longer to apply. All of the reversals have been credited to cost of sales.

During 2020, £29 million (2019 – £69 million) of computer software was reclassified from assets in construction to intangible 
assets on becoming ready for use.

18. Right of use assets

Net book value at 1 January 2019

Exchange adjustments

Additions through business combinations

Other additions

Depreciation

Disposals

Impairments

Reclassifications

Net book value at 31 December 2019

Exchange adjustments

Other additions

Depreciation

Disposals

Impairments

Reclassifications

Net book value at 31 December 2020

Land and 
buildings
£m 
907

Plant and 
equipment
£m 
27

Vehicles
£m 
137

(28)

66

60

(145)

(37)

(2)

–

821

(11)

119

(152)

(73)

(3)

(2)

699

(2)

11

1

(8)

(20)

–

13

22

1

2

(5)

(2)

–

–

18

(6)

2

71

(61)

(7)

–

(13)

123

1

66

(68)

(9)

–

–

113

Total
£m 
1,071

(36)

79

132

(214)

(64)

(2)

–

966

(9)

187

(225)

(84)

(3)

(2)

830

The total cash outflow for leases amounted to £227 million. There were no significant lease commitments for leases not 
commenced at year-end.

An analysis of lease liabilities is set out in Note 29, ‘Net debt’. 

180   GSK Annual Report 2020

Notes to the financial statements continued 
 
19. Goodwill

Cost at 1 January

Exchange adjustments

Additions through business combinations (Note 40)

Transfer (to)/from assets held for sale

Cost at 31 December

Net book value at 1 January

Net book value at 31 December

Goodwill is allocated to the Group’s segments as follows:

Pharmaceuticals

Vaccines

Consumer Healthcare

Net book value at 31 December

2020 
£m
10,562

(54)

124

(35)

2019 
£m
5,789

(277)

5,023

27

10,597

10,562

10,562

5,789

10,597

10,562

2020 
£m
4,245

1,295

5,057

2019
£m
4,316

1,280

4,966

10,597

10,562

The recoverable amounts of the cash generating units are assessed using a fair value less costs of disposal model. Fair value less 
costs of disposal is calculated using a discounted cash flow approach, with a post-tax discount rate applied to the projected 
risk-adjusted post-tax cash flows and terminal value. 

The discount rate used is based on the Group WACC of 7%, as most cash generating units have integrated operations across 
large parts of the Group. The discount rate is adjusted where appropriate for specific segment, country and currency risks. The 
valuation methodology uses significant inputs which are not based on observable market data, therefore this valuation technique is 
classified as level 3 in the fair value hierarchy.

Details relating to the discounted cash flow models used in the impairment tests of the Pharmaceuticals, Vaccines and Consumer 
Healthcare cash generating units are as follows:

Valuation basis

Key assumptions

Determination of assumptions

Fair value less costs of disposal

Sales growth rates 
Profit margins 
Terminal growth rate 
Discount rate
Taxation rate

Growth rates are internal forecasts based on both internal and external market information.
Margins reflect past experience, adjusted for expected changes.
Terminal growth rates based on management’s estimate of future long-term average growth rates.
Discount rates based on Group WACC, adjusted where appropriate.
Taxation rates based on appropriate rates for each region.

Period of specific projected cash flows

Five years

Terminal growth rate and discount rate

Terminal growth rate 

Discount rate

Pharmaceuticals  
Vaccines 
Consumer Healthcare 

1% p.a. 
1% p.a. 
2% p.a. 

7.5%
7.5%
6%

The terminal growth rates do not exceed the long-term projected growth rates for the relevant markets, reflect the impact of future 
generic competition and take account of new product launches. 

Goodwill is monitored for impairment at the segmental level. In each case the valuations indicated sufficient headroom such that a 
reasonably possible change to key assumptions is unlikely to result in an impairment of the related goodwill. 

The Consumer Healthcare cash generating unit also comprises a collection of smaller cash generating units including brands with 
indefinite lives with a carrying value of £18.4 billion (2019 – £19.6 billion).

Details of indefinite life brands are given in Note 20, ‘Other intangible assets’.

GSK Annual Report 2020   181

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued 
20. Other intangible assets

Cost at 1 January 2019
Exchange adjustments
Capitalised development costs
Capitalised borrowing costs
Additions through business combinations
Other additions
Disposals and asset write-offs
Transfer to assets held for sale
Reclassifications
Cost at 31 December 2019
Exchange adjustments
Capitalised development costs
Additions through business combinations
Other additions
Disposals and asset write-offs
Transfer to assets held for sale
Reclassifications
Cost at 31 December 2020

Amortisation at 1 January 2019
Exchange adjustments
Charge for the year
Disposals and asset write-offs
Transfer to assets held for sale
Amortisation at 31 December 2019
Exchange adjustments
Charge for the year
Disposals and asset write-offs
Transfer to assets held for sale
Amortisation at 31 December 2020

Impairment at 1 January 2019
Exchange adjustments
Impairment losses
Reversal of impairments
Disposals and asset write-offs
Transfer to assets held for sale
Impairment at 31 December 2019
Exchange adjustments
Impairment losses
Reversal of impairments
Disposals and asset write-offs
Transfer to assets held for sale
Reclassification
Impairment at 31 December 2020

Total amortisation and impairment at 31 December 2019
Total amortisation and impairment at 31 December 2020

Net book value at 1 January 2019

Net book value at 31 December 2019

Net book value at 31 December 2020

Licences, 
patents, 
amortised 
brands etc. 
£m
16,166
(418)
239
–
3,091
465
(7)
(62)
242
19,716
(7)
313
–
494
(20)
(246)
572
20,822

(6,413)
123
(870)
4
42
(7,114)
28
(896)
8
42
(7,932)

(2,329)
70
(84)
10
3
5
(2,325)
39
(255)
38
–
55
(39)
(2,487)

(9,439)
(10,419)

7,424

10,277

10,403

Indefinite life 
brands 
£m
9,056
(1,037)
–
–
12,357
–
–
(227)
(255)
19,894
(74)
–
–
–
–
(635)
(572)
18,613

–
–
–
–
–
–
–
–
–
–
–

(324)
–
(3)
–
–
53
(274)
1
(11)
–
–
–
39
(245)

(274)
(245)

8,732

19,620

18,368

Computer 
software 
£m
2,365
(37)
–
1
31
197
(235)
(7)
82
2,397
(1)
–
2
240
(260)
(4)
29
2,403

(1,307)
19
(233)
215
4
(1,302)
(3)
(241)
221
3
(1,322)

(12)
3
(49)
–
19
2
(37)
–
(29)
–
38
–
–
(28)

(1,339)
(1,350)

1,046

1,058

1,053

Total 
£m
27,587
(1,492)
239
1
15,479
662
(242)
(296)
69
42,007
(82)
313
2
734
(280)
(885)
29
41,838

(7,720)
142
(1,103)
219
46
(8,416)
25
(1,137)
229
45
(9,254)

(2,665)
73
(136)
10
22
60
(2,636)
40
(295)
38
38
55
–
(2,760)

(11,052)
(12,014)

17,202

30,955

29,824

The weighted average interest rate for capitalised borrowing costs in the year was 3% (2019 – 3%). 

The net book value of computer software included £612 million (2019 – £560 million) of internally generated costs.

The carrying value at 31 December 2020 of intangible assets, for which impairments have been charged or reversed in the year, 
following those impairments or reversals, was £272 million (2019 – £175 million).

The patent expiry dates of the Group’s most significant assets, where relevant, are set out on pages 258 and 259.

182   GSK Annual Report 2020

Notes to the financial statements continued 
 
 
 
 
 
 
20. Other intangible assets continued

Amortisation and impairment losses, net of reversals, have been charged in the income statement as follows:

Cost of sales
Selling, general and administration
Research and development

Amortisation

Net impairment losses

2020 
£m
779
167
191
1,137

2019 
£m
781
163
159
1,103

2020 
£m
21
17
219
257

2019 
£m
34
43
49
126

Licences, patents, amortised brands etc. includes a large number of acquired licences, patents, know-how agreements and 
marketing rights, which are either marketed or in use, or still in development. Note 40, ‘Acquisitions and disposals’ gives details  
of additions through business combinations in the year. The book values of the largest individual items are as follows:

Tesaro Assets
Meningitis portfolio 
Dolutegravir
Benlysta
Lamisil

Merck Assets
BMS Assets
Fluarix/FluLaval

Okairos
Stiefel trade name
Others

2020 
£m
2,669
2,114
1,177
745
275
264
239
219
205
180
2,316
10,403

2019 
£m
2,878
2,139
1,280
834
–
264
286
237
175
204
1,980
10,277

Tesaro assets comprise Zejula, the currently marketed monotherapy, as well as combination therapies. The Meningitis portfolio 
includes Menveo, Bexsero, Men ABCWY and Menjugate. Lamisil has been moved into licences, patents, amortised brands etc. 
following the decision to start amortisation during 2020. GSK has divested the Breathe Right brand during the year.

Indefinite life brands comprise a portfolio of Consumer Healthcare products primarily acquired with the acquisitions of Sterling 
Winthrop, Inc. in 1994, Block Drug Company, Inc. in 2001, CNS, Inc. in 2006, the Novartis consumer healthcare business in 2015 
and the Pfizer consumer healthcare business in 2019. The book values of the major brands are as follows:

Advil
Voltaren
Centrum
Caltrate
Otrivin
Preparation H
Robitussin
Nexium
Fenistil
Chapstick
Emergen-C
Theraflu
Panadol
Lamisil
Sensodyne
Breathe Right

Others

2020 
£m
3,349
2,725
1,824
1,678
1,385
1,139
1,111
668
598
512
433
433
396
–
270
–
1,847
18,368

2019 
£m
3,408
2,725
1,808
1,648
1,385
1,171
1,138
682
598
523
447
438
397
291
270
251
2,440
19,620

GSK Annual Report 2020   183

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued20. Other intangible assets continued

Each of these brands is considered to have an indefinite life, given the strength and durability of the brand and the level of  
marketing support. The brands are in relatively similar stable and profitable market sectors, with similar risk profiles, and their  
size, diversification and market shares mean that the risk of market-related factors causing a reduction in the lives of the brands  
is considered to be relatively low. The Group is not aware of any material legal, regulatory, contractual, competitive, economic or 
other factors which could limit their useful lives. Accordingly, they are not amortised. 

Each brand is tested annually for impairment and other amortised intangible assets are tested when indicators of impairment arise. 
This testing applies a fair value less costs of disposal methodology, generally using post-tax cash flow forecasts with a terminal 
value calculation and a discount rate equal to the Group post-tax WACC of 7%, adjusted where appropriate for specific segment, 
country and currency risks. This valuation methodology uses significant inputs which are not based on observable market data, and 
therefore this valuation technique is classified as level 3 of the fair value hierarchy. The main assumptions include future sales price 
and volume growth, product contribution, the future expenditure required to maintain the product’s marketability and registration  
in the relevant jurisdictions and exchange rates. These assumptions are based on past experience and are reviewed as part of 
management’s budgeting and strategic planning cycle for changes in market conditions and sales erosion through competition.  
The terminal growth rates applied of between -3% and 3% are management’s estimates of future long-term average growth rates  
of the relevant markets. In each case the valuations indicate sufficient headroom such that a reasonably possible change to key 
assumptions is unlikely to result in an impairment of these intangible assets.

21. Investments in associates and joint ventures

At 1 January

Exchange adjustments

Additions

Disposals

Distributions received

Net fair value movements through Other comprehensive income

Other movements

Profit/(loss) after tax recognised in the consolidated income statement

At 31 December

Joint 
ventures 
£m
15

Associates 
£m
299

–

–

–

–

–

–

–

15

(9)

4

–

(31)

53

–

33

349

2020 
Total 
£m
314

(9)

4

–

(31)

53

–

33

364

Joint 
ventures 
£m
19

Associates 
£m
217

(1)

16

(1)

–

–

(7)

(11)

15

(9)

11

–

(7)

–

2

85

299

2019 
Total 
£m
236

(10)

27

(1)

(7)

–

(5)

74

314

The Group held one significant associate at 31 December 2020, Innoviva, Inc. At 31 December 2020, the Group owned 32 million 
shares or 31.6% of Innoviva, which is a biopharmaceutical company listed on NASDAQ. Innoviva partnered with GSK in the 
development of the long acting beta agonist, vilanterol, and currently receives royalty income from sales of products that contain 
this component, namely Relvar/Breo Ellipta and Anoro Ellipta. It also has a 15% economic interest in royalties paid by GSK on 
sales of Trelegy Ellipta. The remaining 85% of the economic interest in these royalties is held by Theravance Biopharma Inc., in 
which the Group holds 15% of the common stock. The investment in Innoviva had a market value of £291 million at 31 December 
2020 (2019 – £343 million). 

Summarised balance sheet information, based on information published post the balance sheet date, in respect of Innoviva is set 
out below:

Non-current assets

Current assets

Current liabilities

Non-current liabilities

Net assets

The carrying value of the Group’s investment in Innoviva is analysed as follows:

Interest in net assets of associate

Goodwill

Fair value and other adjustments

Carrying value at 31 December

184   GSK Annual Report 2020

At 31 December 
2020 
£m

At 31 December 
2019 
£m

482

251

(4)

(283)

446

2020 
£m
141

85

65

291

222

326

(4)

(286)

258

2019 
£m
82

88

91

261

Notes to the financial statements continued 
 
22. Other investments

At 1 January

Additions

Net fair value movements through Other comprehensive income

Net fair value movements through profit or loss

Disposals and settlements

At 31 December

Investments 
designated as 
measured at 
FVTOCI 
£m
1,781

409

1,318

–

(569)

2,939

Investments 
measured at 
FVTPL 
£m
56

3,205

–

(438)

(2,702)

121

Investments 
designated as 
measured at 
FVTOCI 
£m
1,250

Investments 
measured at 
FVTPL 
£m
72

274

314

–

(57)

1,781

3

–

(14)

(5)

56

2020 
£m
1,837

3,614

1,318

(438)

(3,271)

3,060

2019 
£m
1,322

277

314

(14)

(62)

1,837

Other investments comprise non-current equity investments which are recorded at fair value at each balance sheet date. For 
investments traded in an active market, the fair value is determined by reference to the relevant stock exchange quoted bid price.  
For other investments, the fair value is estimated by management with reference to relevant available information, including the 
current market value of similar instruments, recent financing rounds and discounted cash flows of the underlying net assets. Net  
fair value movements include the impact of exchange (losses of £91 million through Other comprehensive income and £nil  
through profit or loss) (2019 – losses of £66 million and £2 million respectively). Other investments include listed investments of  
£2,281 million (2019 – £1,128 million). 

GSK has elected to designate the majority of its equity investments as measured at fair value through other comprehensive  
income (FVTOCI). The most significant of these investments held at 31 December 2020 were in CureVac AG in which the Group 
holds 8.4% of the common stock, Crispr Therapeutics AG in which the Group holds 4.6%, Lyell Immunopharma, Inc. in which the 
Group holds 11.7%, 23andMe, Inc. in which the Group holds 12.4% and Turning Point Therapeutics, Inc. in which the Group holds 
4.7%. These investments had a fair value at 31 December 2020 of £887 million, £361 million (2019 – £148 million),  
£261 million (2019 – £155 million), £220 million (2019 – £227 million) and £201 million (2019 – £102 million) respectively. The 
other investments include equity stakes in companies with which GSK has research collaborations and in companies which provide 
access to biotechnology developments of potential interest. In June 2020, GSK issued US$ US notes which are exchangeable at 
the option of the note holders at any time until maturity of the notes in June 2023 for shares held by GSK in Theravance Biopharma, 
Inc. Upon exchange of the notes, GSK expects to deliver the shares but may, at its option under certain circumstances, deliver cash 
or a combination of Theravance Biopharma shares and cash. The Theravance Biopharma shares are measured at FVTOCI and had 
a fair value at 31 December 2020 of £126 million.

On disposal of equity investments measured at FVTOCI, the accumulated fair value movements are reclassified from the fair value 
reserve to retained earnings. Investments with a fair value of £569 million (2019 – £57 million) were disposed of during the year.  
The cumulative gain on these investments after tax was £163 million (2019 – £4 million). 

Certain other investments, such as investments in funds with limited lives and investments acquired with an intention to sell, are 
measured at fair value through profit or loss (FVTPL). Additions and disposals of investments measured at FVTPL in 2020 include 
the acquisition of shares in Hindustan Unilever Limited on the merger of GSK’s Indian listed Consumer Healthcare entity with 
Hindustan Unilever and the subsequent divestment of those shares.

23. Other non-current assets

Amounts receivable under insurance contracts

Pension schemes in surplus

Other receivables

2020 
£m
756

183

102

2019 
£m
743

127

150

1,041

1,020

Amounts receivable under insurance contacts are held at cash surrender value with movements through profit or loss.

Within the other receivables of £102 million (2019 – £150 million), £67 million (2019 – £120 million) is classified as financial assets  
of which £30 million (2019 – £44 million) is classified as fair value through profit or loss. On the remaining balance of £37 million  
(2019 – £76 million), the expected credit loss allowance was immaterial at 31 December 2020 and 2019.

GSK Annual Report 2020   185

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued 
 
 
 
 
 
 
 
24. Inventories

Raw materials and consumables

Work in progress

Finished goods

25. Trade and other receivables

Trade receivables, net of loss allowance

Accrued income

Other prepayments

Interest receivable

Employee loans and advances

Other receivables

2020 
£m
1,170

2,395

2,431

5,996

2020 
£m
5,549

13

359

3

11

1,017

6,952

2019 
£m
1,195

2,505

2,247

5,947

2019 
£m
5,487

7

316

3

13

1,376

7,202

Trade receivables included £nil (2019 – £nil) due from associates and joint ventures. Other receivables included £nil (2019 – £nil) 
due from associates and joint ventures. 

Loss allowance

At 1 January

Exchange adjustments

Charge for the year

Subsequent recoveries of amounts provided for

Utilised

At 31 December

2020 
£m
130

(4)

41

(8)

(8)

151

2019 
£m
128

(3)

16

(5)

(6)

130

Of the total trade receivables balance, £50 million (2019 – £110 million) was considered credit impaired, against which an  
£20 million (2019 – £11 million) expected credit loss allowance has been applied. No amount was purchased or originated  
credit impaired.

Within the other receivables of £1,017 million (2019 – £1,376 million), £402 million (2019 – £707 million) was classified as 
financial assets of which £nil (2019 – £nil) was classified as fair value through profit and loss. On the remaining balance of  
£402 million (2019 – £707 million), an expected credit loss allowance of £6 million (2019 – £8 million) was recognised at  
31 December 2020 with no charge reported in profit or loss during the year. 

For more discussion on credit risk practices, please refer to Note 43.

186   GSK Annual Report 2020

Notes to the financial statements continued26. Cash and cash equivalents

Cash at bank and in hand

Short-term deposits

2020 
£m
1,762

4,530

6,292

2019 
£m
795

3,912

4,707

In addition, £nil (2019 – £507 million) of cash and cash equivalents has been reported in Assets held for sale, see Note 27, 
‘Assets held for sale’.

Cash and cash equivalents included £0.2 billion (2019 – £0.2 billion) not available for general use due to restrictions applying 
in the subsidiaries where it is held. Restrictions include exchange controls and taxes on repatriation.

27. Assets held for sale

Property, plant and equipment
Right of use assets
Lease liabilities
Goodwill
Other intangibles
Inventory
Cash and cash equivalents
Other

2020 
£m
25
–
–
–
62
19
–
–
106

2019 
£m
80
7
(7)
124
175
109
507
(122)
873

Non-current assets and disposal groups are transferred to Assets held for sale when it is expected that their carrying amounts  
will be recovered principally through disposal and a sale is considered highly probable. They are held at the lower of carrying 
amount and fair value less costs to sell. 

Included within Assets held for sale is inventory written down to fair value less costs to sell of £19 million (2019 – £109 million).  
The valuation methodology used significant inputs which were not based on observable market data and therefore this valuation  
is classified as level 3 in the fair value hierarchy.

Intangible assets of £785 million were transferred from Other intangibles during the year. The intangible assets held for sale 
remaining at 31 December 2020 of £62 million is after impairments, exchange movements and assets divested during the year.

Assets held for sale at 31 December 2019 primarily comprised the disposal group for ThermaCare, which had been acquired  
from Pfizer in 2019 as part of its consumer healthcare business and was to be divested to meet anti-trust requirements, and the 
disposal group for Horlicks and other Consumer Healthcare nutritional products in India and a number of other countries. The 
divestments of both of these disposal groups were completed in 2020.

GSK Annual Report 2020   187

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued28. Trade and other payables

Trade payables
Wages and salaries
Social security
ViiV Healthcare put option
Other payables
Deferred income
Customer return and rebate accruals
Other accruals

2020 
£m
4,357
1,367
159
960
409
361
5,775
2,452
15,840

2019 
£m
4,144
1,470
164
1,011
515
158
5,108
2,369
14,939

Trade and other payables included £65 million (2019 – £63 million) due to associates and joint ventures. The Group provides 
limited supplier financing arrangements to certain customers. The amounts involved at 31 December 2020 were not material.

Revenue recognised in the year that was included in deferred income at 1 January 2020 was £33 million (2019 – £72 million). 

Customer return and rebate accruals are provided for by the Group at the point of sale in respect of the estimated rebates, 
discounts or allowances payable to customers, and included £4,686 million (2019 – £4,200 million) in respect of US 
Pharmaceuticals and Vaccines, as more fully described in the Group financial review on page 75. Accruals are made at the time of 
sale but the actual amounts paid are based on claims made some time after the initial recognition of the sale. As the amounts are 
estimated, they may not fully reflect the final outcome and are subject to change dependent upon, amongst other things, the types 
of buying group and product sales mix. The level of accrual is reviewed and adjusted quarterly in light of historical experience of 
actual amounts paid and any changes in arrangements. Future events could cause the assumptions on which the accruals are 
based to change, which could affect the future results of the Group.

Pfizer’s put option over its shareholding in ViiV Healthcare is currently exercisable. Pfizer may request an IPO of ViiV Healthcare  
at any time and if either GSK does not consent to such IPO or an offering is not completed within nine months, Pfizer could  
require GSK to acquire its shareholding. The amount of the liability for this put option, which is held on the gross redemption  
basis, is derived from an internal valuation of the ViiV Healthcare business, utilising both discounted forecast future cash flow  
and multiples-based methodologies.

The table below shows on an indicative basis the income statement and balance sheet sensitivity of the Pfizer put option to 
reasonably possible changes in key assumptions.

Increase/(decrease) in financial liability and loss/(gain) in Income statement
10% increase in sales forecasts
10% decrease in sales forecasts
10 cent appreciation of US Dollar
10 cent depreciation of US Dollar
10 cent appreciation of Euro
10 cent depreciation of Euro

An explanation of the accounting for ViiV Healthcare is set out on page 52.

2020 
£m
117
(116)
52
(45)
42
(34)

2019 
£m
119
(118)
58
(49)
37
(31)

188   GSK Annual Report 2020

Notes to the financial statements continued29. Net debt

Current assets:
Liquid investments
Cash and cash equivalents
Cash and cash equivalents reported in Assets held for sale

Listing exchange

Short-term borrowings:
Commercial paper
Bank loans, overdrafts and other
Drawn bank facility
EURIBOR +0.20% € Euro Medium Term Note 2020
0.000% € Euro Medium Term Note 2020
LIBOR +0.35% US$ US Medium Term Note 2021
EURIBOR +60% € Euro Medium Term Note 2021
0.000% € Euro Medium Term Note 2021
Lease liabilities

Long-term borrowings:
3.125% US$ US Medium Term Note 2021
LIBOR +0.35% US$ US Medium Term Note 2021
EURIBOR +0.60% € Euro Medium Term Note 2021
0.000% € Euro Medium Term Note 2021
2.850% US$ US Medium Term Note 2022
2.875% US$ US Medium Term Note 2022
2.800% US$ US Medium Term Note 2023
0.125% € Euro Medium Term Note 2023
Exchangeable US$ US Medium Term Note 2023
3.375% US$ US Medium Term Note 2023
0.000% € Euro Medium Term Note 2023
0.534% US$ US Medium Term Note 2023
3.000% US$ US Medium Term Note 2024
1.375% € Euro Medium Term Note 2024
4.000% € Euro Medium Term Note 2025
3.625% US$ US Medium Term Note 2025
1.000% € Euro Medium Term Note 2026
1.250% € Euro Medium Term Note 2026
3.375% £ Euro Medium Term Note 2027
1.250% £ Euro Medium Term Note 2028
3.875% US$ US Medium Term Note 2028
3.375% US$ US Medium Term Note 2029
1.375% € Euro Medium Term Note 2029
1.750% € Euro Medium Term Note 2030
5.250% £ Euro Medium Term Note 2033
5.375% US$ US Medium Term Note 2034
1.625% £ Euro Medium Term Note 2035
6.375% US$ US Medium Term Note 2038
6.375% £ Euro Medium Term Note 2039
5.250% £ Euro Medium Term Note 2042
4.200% US$ US Medium Term Note 2043
4.250% £ Euro Medium Term Note 2045
Other long-term borrowings
Lease liabilities

Net debt

London Stock Exchange
London Stock Exchange
New York Stock Exchange
London Stock Exchange
London Stock Exchange

New York Stock Exchange
New York Stock Exchange
London Stock Exchange
London Stock Exchange
New York Stock Exchange
New York Stock Exchange
New York Stock Exchange
London Stock Exchange
New York Stock Exchange
New York Stock Exchange
London Stock Exchange
New York Stock Exchange
New York Stock Exchange
London Stock Exchange
London Stock Exchange
New York Stock Exchange
London Stock Exchange
London Stock Exchange
London Stock Exchange
London Stock Exchange
New York Stock Exchange
New York Stock Exchange
London Stock Exchange
London Stock Exchange
London Stock Exchange
New York Stock Exchange
London Stock Exchange
New York Stock Exchange
London Stock Exchange
London Stock Exchange
New York Stock Exchange
London Stock Exchange

2020 
£m

78
6,292
–
6,370

(17)
(1,128)
–
–
–
(549)
(1,351)
(450)
(230)
(3,725)

–
–
–
–
(1,463)
(1,097)
(913)
(673)
(199)
(912)
(450)
(913)
(728)
(894)
(670)
(728)
(628)
(896)
(595)
(742)
(1,278)
(723)
(447)
(672)
(983)
(363)
(743)
(1,996)
(695)
(987)
(359)
(789)
(2)
(887)
(23,425)
(20,780)

2019 
£m

79
4,707
507
5,293

(3,586)
(434)
(1,000)
(638)
(1,020)
–
–
–
(240)
(6,918)

(944)
(567)
(1,281)
(426)
(1,509)
(1,132)
(941)
–
–
(941)
(425)
–
(751)
(844)
(633)
(751)
(593)
(846)
(594)
–
(1,319)
(746)
(422)
(635)
(983)
(375)
–
(2,061)
(694)
(987)
(371)
(789)
(20)
(1,010)
(23,590)
(25,215)

GSK Annual Report 2020   189

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued29. Net debt continued

Current assets
Liquid investments are classified as financial assets at amortised cost. At 31 December 2020, they included US Treasury Notes 
and other government bonds. The effective interest rate on liquid investments at 31 December 2020 was approximately 1.1%  
(2019 – approximately 1.1%). Liquid investment balances at 31 December 2020 earning interest at floating rates amount to  
£78 million (2019 – £1 million). Liquid investment balances at 31 December 2020 earning interest at fixed rates amount to  
£nil (2019 – £78 million).

Balances reported within cash and cash equivalents have an original maturity of three months or less. The effective interest  
rate on cash and cash equivalents at 31 December 2020 was approximately 0.3% (2019 – approximately 1.6%). Cash and cash 
equivalents at 31 December 2020 earning interest at floating and fixed rates amounted to £6,100 million and £9 million respectively 
(2019 – £5,039 million and £10 million) and non-interest bearing holdings amounted to £183 million (2019 – £164 million).

GSK’s policy regarding the credit quality of cash and cash equivalents is set out in Note 43, ‘Financial instruments and  
related disclosures’.

Short-term borrowings
GSK has a $10 billion (£7.3 billion) US commercial paper programme, of which $25 million (£17 million) was in issue at  
31 December 2020 (2019 – $4.8 billion (£3.6 billion)). GSK has a £5 billion Euro commercial paper programme newly established  
in 2020, of which £nil was in issue at 31 December 2020. GSK has a £1.9 billion three-year committed facility and $2.5 billion 
(£1.8 billion) under a 364 day committed facility. The three year committed facility was agreed in September 2019 and was 
extended by one year to 2023 in September 2020. The 364-day committed facility was agreed in September 2020. These facilities 
were undrawn at 31 December 2020.

The weighted average interest rate on commercial paper borrowings at 31 December 2020 was 2.4% (2019 – 1.8%).

The weighted average interest rate on current bank loans and overdrafts at 31 December 2020 was 5.8% (2019 – 4.6%). 

The average effective pre-swap interest rate of notes classified as short-term at 31 December 2020 was 0.0% (2019 – 0.0%).  
The 0.0% rate reflects the upcoming maturities of a LIBOR +0.35% coupon note in May 2021, and both a zero coupon and a 
EURIBOR +0.60% note in September 2021.

Long-term borrowings
At the year-end, GSK had long-term borrowings of £23.4 billion (2019 – £23.6 billion), of which £12.9 billion (2019 – £13.3 billion) 
fell due in more than five years. The average effective pre-swap interest rate of all notes in issue at 31 December 2020 was 
approximately 3.6% (2019 – approximately 3.8%).

Long-term borrowings repayable after five years carry interest at effective rates between 1.0% and 6.8%, with repayment dates 
ranging from 2026 to 2045.

Pledged assets
The Group held pledged investments in US Treasury Notes with a par value of $50 million (£37 million), (2019– $50 million  
(£38 million)) as security against irrevocable letters of credit issued on the Group’s behalf in respect of the Group’s self-insurance 
activity. Provisions in respect of self-insurance are included within the provisions for legal and other disputes discussed in Note 31, 
‘Other provisions’. 

Lease liabilities
The maturity analysis of discounted lease liabilities recognised on the Group balance sheet is as follows:

Rental payments due within one year

Rental payments due between one and two years

Rental payments due between two and three years

Rental payments due between three and four years

Rental payments due between four and five years

Rental payments due after five years

Total lease liabilities

190   GSK Annual Report 2020

2020 
£m
230

207

126

96

86

372

1,117

2019 
£m
240

227

119

105

93

466

1,250

Notes to the financial statements continued 
30. Pensions and other post-employment benefits

Pension and other post-employment costs

UK pension schemes

US pension schemes

Other overseas pension schemes

Unfunded post-retirement healthcare schemes

Analysed as:

Funded defined benefit/hybrid pension schemes

Unfunded defined benefit pension schemes

Unfunded post-retirement healthcare schemes

Defined benefit schemes

Defined contribution pension schemes

2020 
£m

2019 
£m

2018 
£m

255

62

189

13

519

341

32

13

386

133

519

181

120

185

74

560

300

41

74

415

145

560

246

100

190

50

586

369

43

50

462

124

586

The costs of the defined benefit pension and post-retirement healthcare schemes are charged in the income statement as follows:

Cost of sales

Selling, general and administration

Research and development

2020 
£m

143

185

59

387

2019 
£m

149

195

71

415

2018 
£m

160

228

74

462

GSK entities operate pension arrangements which cover the Group’s material obligations to provide pensions to retired employees. 
These arrangements have been developed in accordance with local practices in the countries concerned. Pension benefits can be 
provided by state schemes; by defined contribution schemes, whereby retirement benefits are determined by the value of funds 
arising from contributions paid in respect of each employee; or by defined benefit schemes, whereby retirement benefits are based 
on employee pensionable remuneration and length of service.

Pension costs of defined benefit schemes for accounting purposes have been calculated using the projected unit credit method. In 
certain countries pension benefits are provided on an unfunded basis, some administered by trustee companies. Formal, 
independent, actuarial valuations of the Group’s main plans are undertaken regularly, normally at least every three years. 

Remeasurement movements in the year are recognised through the statement of comprehensive income. Discount rates are 
derived from AA rated corporate bond yields except in countries where there is no deep market in corporate bonds where 
government bond yields are used. Discount rates are selected to reflect the term of the expected benefit payments. Projected 
inflation rate and pension increases are long-term predictions based on the yield gap between long-term index-linked and fixed 
interest Gilts. In the UK, mortality rates are determined by adjusting the SAPS S2 standard mortality tables to reflect recent scheme 
experience. These rates are then projected to reflect improvements in life expectancy in line with the CMI 2019 projections with a 
long-term rate of improvement of 1.25% per year for both males and females. In the US, mortality rates are calculated using the 
PRI-2012 white collar table adjusted to reflect recent experience. These rates are projected using MP-2020 to allow for future 
improvements in life expectancy.

GSK Annual Report 2020   191

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued30. Pensions and other post-employment benefits continued

The average life expectancy assumed now for an individual at the age of 60 and projected to apply in 2040 for an individual then at 
the age of 60 is as follows:

Current

Projected for 2040

Male 
Years
27.4

28.8

UK

Female 
Years
29.0

30.5

Male 
Years
26.8

28.4

US

Female 
Years
28.2

29.7

The assets of funded schemes are generally held in separately administered trusts, either as specific assets or as a proportion of a 
general fund, or are insurance contracts. Assets are invested in different classes in order to maintain a balance between risk and 
return. Investments are diversified to limit the financial effect of the failure of any individual investment. The physical asset allocation 
strategy for three of the four UK plans has been adjusted from 45% in return-seeking assets and 55% in liability-matching assets to 
42.5% in return-seeking assets and 57.5% in liability-matching assets. During 2019, a buy-in insurance contract was purchased to 
cover substantially all of the obligations of the other UK plan. At 31 December 2020, the value of the insurance contract was  
£620 million (2019 – £607 million). The asset allocation of the US plans is currently set at 25% return-seeking assets and 75% 
liability-matching assets. 

The pension plans are exposed to risk that arises because the estimated market value of the plans’ assets might decline, the 
investment returns might reduce, or the estimated value of the plans’ liabilities might increase. 

In line with the agreed mix of return-seeking assets to generate future returns and liability-matching assets to better match future 
pension obligations, the Group has defined an overall long-term investment strategy for the plans, with investments across a broad 
range of assets. The main market risks within the asset and hedging portfolio are against credit risk, interest rates, long-term 
inflation, equities, property, currency and bank counterparty risk. 

The plan liabilities are a series of future cash flows with relatively long duration. On an IAS 19 basis, these cash flows are sensitive to 
changes in the expected long-term inflation rate and the discount rate (AA corporate bond yield curve) where an increase in long-term 
inflation corresponds with an increase in the liabilities, and an increase in the discount rate corresponds with a decrease in the liabilities. 

The interest rate risk and credit rate risk in the US are partially hedged. The targets are based on an accounting measure of the  
plan liabilities. 

For the UK plans, there is an interest rate and inflation hedging strategy in place. The targets are based on an economic measure of 
the plan liabilities. Furthermore, the plans also currently hedge a portion of their equity exposure with a staggered maturity profile.

In the UK, the defined benefit pension schemes operated for the benefit of former Glaxo Wellcome employees and former 
SmithKline Beecham employees remain separate. These schemes were closed to new entrants in 2001 and subsequent UK 
employees are entitled to join a defined contribution scheme. In addition, the Group operates a number of post-retirement 
healthcare schemes, the principal one of which is in the US. 

Following a period of consultation with impacted employees, it was announced on 17 December 2020 that the UK defined benefit 
plans would be closed to future accrual effective from 31 March 2022. As a result, post closure the accrued benefits of active 
participants will be revalued in line with inflation (RPI for the legacy Glaxo Wellcome plans and CPI for the legacy SmithKline Beecham 
plans subject to the relevant caps for each arrangement) rather than capped pay increases. In addition, all defined benefit plan 
participants who are still active at 1 April 2022 will receive a defined pension contribution of £10,000 each. The effect of closure and 
the defined contribution enhancement together result in a one off cost of £74 million. 

It was announced on 9 September 2020 that the US cash balance pension plans would be closed to future accrual from 1 January 
2021. This change resulted in a credit of £56 million. On 1 June 2020 and 9 September 2020, two amendments were made to the 
retiree healthcare plans in the US resulting in a credit of £55 million.

The Group has applied the following financial assumptions in assessing the defined benefit liabilities:

Rate of increase of future earnings

Discount rate

Expected pension increases

Cash balance credit/conversion rate

Inflation rate

2020 
% pa

2.0

1.4

2.8

n/a

2.8

2019 
% pa

2.00

2.00

3.00

n/a

3.00

UK

2018 
% pa

2.00

2.90

3.20

n/a

3.20

2020 
% pa

n/a

2.3

n/a

1.9

2.0

2019 
% pa

4.00

3.20

n/a

2.60

2.25

US

2018 
% pa

4.00

4.20

n/a

3.20

2.25

2020 
% pa

2.6

0.6

2.1

0.1

1.3

Rest of World

2019 
% pa

2.70

1.10

2.10

0.10

1.40

2018 
% pa

2.70

1.80

2.10

0.40

1.50

Sensitivity analysis detailing the effect of changes in assumptions is provided on page 199. The analysis provided reflects the 
assumption changes which have the most material impact on the results of the Group. 

192   GSK Annual Report 2020

Notes to the financial statements continued30. Pensions and other post-employment benefits continued

The amounts recorded in the income statement and statement of comprehensive income for the three years ended 31 December 
2020 in relation to the defined benefit pension and post-retirement healthcare schemes were as follows:

US 
£m

Rest of World 
£m

Pensions
Group 
£m

Post-retirement 
benefits
Group 
£m

2020
Amounts charged to operating profit

Current service cost

Past service cost/(credit)

Net interest (income)/cost

Gains from settlements

Expenses

UK 
£m

61

98

3

–

9

171

83

(56)

23

–

12

62

147

1

10

(18)

–

140

291

43

36

(18)

21

373

Remeasurement gains/(losses) recorded in the statement of

  comprehensive income

51

(96)

(60)

(105)

36

(55)

39

(7)

–

13

(82)

2019
Amounts charged to operating profit

Current service cost

Past service cost/(credit)

Net interest (income)/cost

Gains from settlements

Expenses

US 
£m

Rest of World 
£m

Pensions
Group 
£m

Post-retirement 
benefits
Group 
£m

74

(3)

29

–

20

120

130

(15)

16

(9)

–

122

266

31

26

(9)

27

341

22

–

52

–

–

74

UK 
£m

62

49

(19)

–

7

99

Remeasurement losses recorded in the statement of

  comprehensive income

(894)

(1)

(78)

(973)

(77)

2018
Amounts charged to operating profit

Current service cost

Past service cost/(credit)

Net interest (income)/cost

Gains from settlements

Expenses

US 
£m

Rest of World 
£m

Pensions
Group 
£m

Post-retirement 
benefits
Group 
£m

72

1

20

–

7

100

134

–

19

(14)

–

139

281

94

36

(14)

15

412

29

(27)

49

(1)

–

50

UK 
£m

75

93

(3)

–

8

173

Remeasurement gains/(losses) recorded in the statement of

  comprehensive income

495

(108)

196

583

145

The amounts included within past service costs in the UK included £24 million (2019 – £58 million; 2018 – £43 million) of 
augmentation costs which arose from Major restructuring programmes, together with a charge of £74 million in relation to the 
impact of the closure of the defined benefit schemes to future accrual. In 2018, past service costs in the UK included a charge of 
£40 million in relation to the estimated impact of Guaranteed Minimum Pension (GMP) equalisation. GMPs are minimum pension 
entitlements for members of those schemes that elected to contract out of the State Earnings Related Pension Scheme. A UK 
High Court ruling in 2018 required the equalisation of benefits earned between 1990 and 1997 that included GMPs in order to 
address gender inequality arising because GMPs were different for men and women.

The past service credit of £56 million in the US reflected the closure of the cash balance pension plans from 1 January 2021. 
Amendments to the retiree healthcare plan in the US resulted in a credit of £55 million to past service costs in post-retirement 
benefits.

GSK Annual Report 2020   193

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued 
 
 
30. Pensions and other post-employment benefits continued

A summarised balance sheet presentation of the Group defined benefit pension schemes and other post-retirement benefits is set 
out in the table below:

Recognised in Other non-current assets:

Pension schemes in surplus

Recognised in Assets held for sale:

Post-retirement benefits

Recognised in Pensions and other post-employment benefits:

Pension schemes in deficit

Post-retirement benefits

2020 
£m

183

–

2019 
£m

2018 
£m

127

760

(9)

(9)

(2,287)

(1,363)

(3,650)

(2,048)

(1,409)

(3,457)

(1,755)

(1,370)

(3,125)

In the event of a plan wind-up, GSK believes the UK pension scheme rules provide the company with the right to a refund of surplus 
assets following the full settlement of plan liabilities. As a result, the net surplus in the UK defined benefit pension schemes is 
recognised in full.

The fair values of the assets and liabilities of the UK and US defined benefit pension schemes, together with aggregated data for 
other defined benefit pension schemes in the Group are as follows:

At 31 December 2020
Equities: 

Multi-asset funds

Property: 

–  listed 

–  unlisted

–  listed 

–  unlisted 

Corporate bonds: 

–  listed

–  unlisted

Government bonds: 

–  listed

Insurance contracts

Other (liabilities)/assets

Fair value of assets

Present value of scheme obligations

Net surplus/(obligation)

Included in Other non-current assets

Included in Pensions and other post-employment benefits

Actual return on plan assets

UK 
£m
2,686

–

2,075

–

447

1,113

–

6,055

1,409

(203)

13,582

(13,858)

(276)

77

(353)

(276)

1,092

US 
£m
539

Rest of World 
£m
686

5

–

57

2

154

20

999

988

78

2,989

(4,007)

(1,018)

106

(1,124)

(1,018)

–

–

–

136

1,066

–

758

–

136

2,635

(3,445)

(810)

–

(810)

(810)

159

Group 
£m
3,911

5

2,075

57

585

2,333

20

7,812

2,397

11

19,206

(21,310)

(2,104)

183

(2,287)

(2,104)

177

1,428

The multi-asset funds comprise investments in pooled investment vehicles that are invested across a range of asset classes, 
increasing diversification within the growth portfolio. The value of funds in this asset class with a quoted market price is  
£847 million (2019 – £861 million).  

The ‘Other assets’ category comprises cash and mark to market values of derivative positions.

Index-linked gilts held as part of a UK repo programme are included in government bonds. The related loan of £650 million  
at 31 December 2020 (2019 – £243 million; 2018 – £nil) is deducted within ‘Other assets’.   

194   GSK Annual Report 2020

Notes to the financial statements continued 
 
 
30. Pensions and other post-employment benefits continued

At 31 December 2019
Equities: 

Multi-asset funds

Property: 

–  listed 

–  unlisted

–  listed 

–  unlisted 

Corporate bonds: 

–  listed

–  unlisted

Government bonds: 

–  listed

Insurance contracts

Other (liabilities)/assets

Fair value of assets

Present value of scheme obligations

Net surplus/(obligation)

Included in Other non-current assets

Included in Pensions and other post-employment benefits

Actual return on plan assets

At 31 December 2018
Equities: 

Multi-asset funds

Property: 

–  listed 

–  unlisted

–  listed 

–  unlisted 

Corporate bonds: 

–  listed

–  unlisted

Government bonds: 

–  listed

Insurance contracts

Other assets

Fair value of assets

Present value of scheme obligations

Net surplus/(obligation)

Included in Other non-current assets

Included in Pensions and other post-employment benefits

Actual return on plan assets

UK 
£m
2,904

–

2,700

–

460

297

326

4,923

1,406

(35)

12,981

(13,293)

(312)

70

(382)

(312)

787

UK 
£m
3,257

–

2,997

–

423

404

306

3,835

770

589

12,581

(12,087)

494

711

(217)

494

(88)

US 
£m
671

Rest of World 
£m
638

–

–

–

145

855

–

803

–

315

2,789

(3,506)

(717)

–

(717)

(717)

356

8

–

55

2

141

23

889

832

74

2,662

(3,554)

(892)

57

(949)

(892)

345

US 
£m
1,280

Rest of World 
£m
518

7

–

33

4

111

25

795

831

66

2,390

(3,213)

(823)

49

(872)

(823)

–

–

–

231

783

–

286

–

228

2,808

(3,474)

(666)

–

(666)

(666)

(123)

Group 
£m
4,213

8

2,700

55

607

1,293

349

6,615

2,238

354

18,432

(20,353)

(1,921)

127

(2,048)

(1,921)

1,488

Group 
£m
5,055

7

2,997

33

658

1,298

331

4,916

1,601

883

17,779

(18,774)

(995)

760

(1,755)

(995)

55

(156)

GSK Annual Report 2020   195

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued 
 
 
 
 
 
30. Pensions and other post-employment benefits continued

Movements in fair values of assets
Assets at 1 January 2018

Exchange adjustments

Interest income

Expenses

Settlements and curtailments

Remeasurement

Employer contributions

Scheme participants’ contributions

Benefits paid

Assets at 31 December 2018

Exchange adjustments

Additions through business combinations

Interest income

Expenses

Settlements and curtailments

Remeasurement

Employer contributions

Scheme participants’ contributions

Benefits paid

Assets at 31 December 2019

Exchange adjustments

Additions through business combinations

Interest income

Expenses

Settlements and curtailments

Remeasurement

Employer contributions

Scheme participants’ contributions

Benefits paid

Assets at 31 December 2020

UK 
£m
13,154

US 
£m
2,874

Rest of World 
£m
2,252

–

323

(8)

–

(411)

119

4

(600)

12,581

–

–

360

(7)

–

427

187

3

(570)

12,981

–

–

256

(9)

–

836

156

3

171

102

(7)

–

(225)

150

–

(257)

2,808

(110)

–

111

(20)

–

245

40

–

(285)

2,789

(86)

–

87

(12)

–

72

33

–

53

29

–

(14)

26

117

16

(89)

2,390

(120)

14

37

–

1

312

116

17

(105)

2,662

138

–

29

–

(20)

148

124

18

(641)

13,582

(248)

2,635

(110)

2,989

Pensions

Group 
£m
18,280

224

454

(15)

(14)

(610)

386

20

(946)

17,779

(230)

14

508

(27)

1

984

343

20

(960)

18,432

52

–

372

(21)

(20)

1,056

313

21

(999)

19,206

Post-retirement 
benefits

Group
£m
–

–

–

–

–

–

93

16

(109)

–

–

–

–

–

–

–

110

17

(127)

–

–

–

–

–

–

–

105

18

(123)

–

During 2020, the Group made special funding contributions to the UK pension schemes of £76 million (2019 – £78 million;  
2018 – £nil) but £nil (2019 – £nil; 2018 – £125 million) to the US schemes. In 2018, GSK reached a revised agreement  
with the trustees of the UK pension schemes to make additional contributions to eliminate the pension deficits identified within the 
schemes at the 31 December 2017 actuarial funding valuation. Based on these funding agreements, the additional contributions  
to eliminate the pension deficit are expected to be £44 million in 2021 and 2022 and these are included within Note 35, 
‘Commitments’ on page 202. This funding commitment supersedes the previous agreement made in 2016. The contributions  
were based on a government bond yield curve approach to selecting the discount rate; the rate chosen included an allowance  
for expected investment returns which reflected the asset mix of the schemes.

Employer contributions for 2021, including special funding contributions, are estimated to be approximately £320 million in respect 
of defined benefit pension schemes and £100 million in respect of post-retirement benefits.

196   GSK Annual Report 2020

Notes to the financial statements continued 
30. Pensions and other post-employment benefits continued

Movements in defined benefit obligations
Obligations at 1 January 2018

Exchange adjustments

Service cost

Past service cost/(credit)

Interest cost

Settlements and curtailments

Remeasurement

Scheme participants’ contributions

Benefits paid

Obligations at 31 December 2018

Exchange adjustments

Additions through business combinations

Service cost

Past service cost

Interest cost

Settlements and curtailments

Remeasurement

Scheme participants’ contributions

Benefits paid

Obligations at 31 December 2019

Exchange adjustments

Disposals

Service cost

Past service cost

Interest cost

Settlements and curtailments

Remeasurement

Scheme participants’ contributions

Benefits paid

Obligations at 31 December 2020

The defined benefit pension obligation is analysed as follows:

Funded

Unfunded

UK
£m
(13,101)

–

(75)

(93)

(320)

–

906

(4)

600

US 
£m
(3,445)

(208)

(72)

(1)

(122)

–

117

–

257

Rest of World 
£m
(3,239)

Pensions

Group
£m
(19,785)

Post-retirement 
benefits

Group
£m
(1,496)

(63)

(134)

–

(48)

28

170

(16)

89

(271)

(281)

(94)

(490)

28

1,193

(20)

946

(71)

(29)

27

(49)

1

145

(16)

109

(12,087)

(3,474)

(3,213)

(18,774)

(1,379)

–

–

(62)

(49)

(341)

–

(1,321)

(3)

570

140

–

(74)

3

(140)

–

(246)

–

285

(13,293)

(3,506)

–

–

(61)

(98)

(259)

–

(785)

(3)

641

118

–

(83)

56

(110)

–

(168)

–

248

177

(56)

(130)

15

(53)

8

(390)

(17)

105

(3,554)

(188)

–

(147)

(1)

(39)

38

(208)

(18)

110

317

(56)

(266)

(31)

(534)

8

(1,957)

(20)

960

50

(48)

(22)

–

(52)

–

(77)

(17)

127

(20,353)

(1,418)

(70)

–

(291)

(43)

(408)

38

(1,161)

(21)

999

36

9

(36)

55

(39)

7

(82)

(18)

123

(13,858)

(3,445)

(4,007)

(21,310)

(1,363)

2020 
£m
(20,504)

(806)

(21,310)

2019
£m
(19,547)

(806)

2018 
£m
(18,025)

(749)

(20,353)

(18,774)

The liability for the US post-retirement healthcare scheme has been assessed using the same assumptions as for the US pension 
scheme, together with the assumption for future medical inflation of 6.0% (2019 – 6.25%) in 2021, grading down to 4.75% in  
2026 and thereafter. At 31 December 2020, the US post-retirement healthcare scheme obligation was £1,124 million  
(2019 – £1,198 million; 2018 – £1,179 million). Post-retirement benefits are unfunded.

GSK Annual Report 2020   197

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued 
30. Pensions and other post-employment benefits continued

The movement in the net defined benefit liability is as follows:

At 1 January

Exchange adjustments

Additions through business combinations

Service cost

Past service cost

Interest cost

Settlements and curtailments

Remeasurements:

Return on plan assets, excluding amounts included in interest

Gain from change in demographic assumptions

(Loss)/gain from change in financial assumptions

Experience gains/(losses)

Employer contributions

Expenses

At 31 December

The remeasurements included within post-retirement benefits are detailed below:

Gain from change in demographic assumptions

(Loss)/gain from change in financial assumptions

Experience gains

The defined benefit pension obligation analysed by membership category is as follows:

Active

Retired

Deferred

The post-retirement benefit obligation analysed by membership category is as follows:

Active

Retired

Deferred

The weighted average duration of the defined benefit obligation is as follows:

Pension benefits

Post-retirement benefits

2020 
£m
(1,921)

(18)

–

(291)

(43)

(36)

18

1,056

69

(1,340)

110

313

(21)

2019 
£m
(995)

87

(42)

(266)

(31)

(26)

9

984

78

(2,022)

(13)

343

(27)

(2,104)

(1,921)

2020 
£m
7

(93)

4

(82)

2020 
£m
4,660

11,257

5,393

21,310

2020 
£m
551

808

4

2019
£m
–

(80)

3

(77)

2019
£m
4,572

10,485

5,296

20,353

2019
£m
549

869

–

2018 
£m
(1,505)

(47)

–

(281)

(94)

(36)

14

(610)

131

1,149

(87)

386

(15)

(995)

2018 
£m
6

100

39

145

2018
£m
4,427

9,542

4,805

18,774

2018
£m
499

879

1

1,363

1,418

1,379

2020 
years
16

12

2019
years
15

12

2018 
years
15

11

198   GSK Annual Report 2020

Notes to the financial statements continued30. Pensions and other post-employment benefits continued

Sensitivity analysis
The effect of changes in assumptions used on the benefit obligations and on the 2021 annual defined benefit pension and post-
retirement costs are detailed below. This information has been determined by taking into account the duration of the liabilities and 
the overall profile of the plan memberships.

Discount rate

(Decrease)/increase in annual pension cost

Increase/(decrease) in annual post-retirement benefits cost

(Decrease)/increase in pension obligation

(Decrease)/increase in post-retirement benefits obligation

(Decrease)/increase in annual pension cost

Increase/(decrease) in annual post-retirement benefits cost

(Decrease)/increase in pension obligation

(Decrease)/increase in post-retirement benefits obligation

Inflation rate

Increase/(decrease) in annual pension cost

Increase/(decrease) in pension obligation

Life expectancy

Increase in annual pension cost

Increase in annual post-retirement benefits cost

Increase in pension obligation

Increase in post-retirement benefits obligation

Rate of future healthcare inflation

Increase in annual post-retirement benefits cost

Increase in post-retirement benefits obligation

0.25%  
decrease 
£m

15

(1)

846

42

0.5%  
decrease 
£m

27

(2)

1,745

86

0.25%  
decrease 
£m

(13)

(572)

0.25%  
increase 
£m

(20)

1

(797)

(40)

0.5%  
increase 
£m

(39)

2

(1,550)

(78)

0.25%  
increase 
£m

14

617

1 year 
 increase 
£m

15

1

801

40

1%  
increase 
£m

1

50

GSK Annual Report 2020   199

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued31. Other provisions

At 1 January 2020

Exchange adjustments

Charge for the year

Reversed unused

Unwinding of discount

Utilised

Reclassifications and other movements

Transfer to Pension obligations

At 31 December 2020

To be settled within one year

To be settled after one year

At 31 December 2020

Legal and other disputes
The Group is involved in a substantial number of legal and other 
disputes, including notification of possible claims, as set out in  
Note 46 ‘Legal proceedings’. Provisions for legal and other 
disputes include amounts relating to product liability, anti-trust, 
government investigations, contract terminations and self 
insurance. 

The net charge for the year of £231 million (including reversals 
and estimated insurance recoveries) primarily related to 
provisions for product liability cases, commercial disputes  
and various other government investigations.

The discount on the provisions increased by £1 million in 2020  
(2019 – increased by £3 million). The discount was calculated  
using risk-adjusted projected cash flows and risk-free rates of 
return. 

In respect of product liability claims related to certain products,  
provision is made when there is sufficient history of claims  
made and settlements to enable management to make a reliable 
estimate of the provision required to cover unasserted claims. 
The ultimate liability for such matters may vary from the amounts 
provided and is dependent upon the outcome of litigation 
proceedings, investigations and possible settlement 
negotiations.

It is in the nature of the Group’s business that a number of  
these matters may be the subject of negotiation and litigation 
over many years. Litigation proceedings, including the various 
appeal procedures, often take many years to reach resolution, 
and out-of-court settlement discussions can also often be 
protracted. Indemnified disputes will result in a provision  
charge and a corresponding receivable.

200   GSK Annual Report 2020

Legal 
and other 
disputes 
£m
198

Major 
restructuring 
programmes 
£m
505

Employee 
related 
provisions 
£m
387

Other 
provisions 
£m 
201

(12)

234

(3)

1

(98)

–

–

320

279

41

320

4

746

(96)

2

(287)

18

(32)

860

634

226

860

4

64

(21)

–

(99)

(9)

–

326

63

263

326

(3)

102

(7)

–

(44)

4

–

253

76

177

253

Total 
£m
1,291

(7)

1,146

(127)

3

(528)

13

(32)

1,759

1,052

707

1,759

The Group is in potential settlement discussions in a number  
of the disputes for which amounts have been provided and, 
based on its current assessment of the progress of these 
disputes, estimates that £279 million of the amount provided  
at 31 December 2020 will be settled within one year. At  
31 December 2020, it was expected that £13 million  
(2019 – £9 million) of the provision made for legal and other 
disputes will be reimbursed by third parties. For a discussion  
of legal issues, see Note 46, ‘Legal proceedings’.

Major restructuring programmes
During 2020, the Group had four major restructuring 
programmes in progress: the Combined restructuring and 
integration programme, which is now substantially complete,  
the 2018 Major restructuring programme, the Consumer 
Healthcare Joint Venture integration programme and the 
Separation Preparation programme. The programmes are 
focused primarily on simplifying supply chain processes, 
rationalising the Group’s manufacturing network, restructuring 
the Pharmaceuticals commercial operations, integrating the 
Pfizer consumer healthcare business and preparing for the 
separation of GSK into two new companies.

Restructuring provisions primarily include severance costs 
when management has made a formal decision to eliminate 
certain positions and this has been communicated to the 
groups of employees affected and appropriate consultation 
procedures completed, where appropriate. No provision is 
made for staff severance payments that are paid immediately.

Pension augmentations arising from staff redundancies of  
£32 million (2019 – £47 million) have been charged during the  
year and then transferred to the pensions obligations provision. 
£24 million relates to defined benefit plans and £8 million 
relates to defined contribution schemes as shown in Note 30, 
‘Pensions and other post-employment benefits’. 

Notes to the financial statements continued 
 
 
31. Other provisions continued

Employee related provisions
Employee related provisions include obligations for certain 
medical benefits to disabled employees and their spouses in  
the US. At 31 December 2020, the provision for these benefits 
amounted to £77 million (2019 – £85 million). Other employee 
benefits reflect a variety of provisions for severance costs, 
jubilee awards and other long-service benefits. 

Given the nature of these provisions, the amounts are likely to 
be settled over many years.

Other provisions
Included in other provisions are insurance provisions of  
£13 million (2019 – £14 million), and a number of other 
provisions including vehicle insurance and regulatory matters.

32. Contingent consideration liabilities

The consideration for certain acquisitions includes amounts contingent on future events such as development milestones or sales 
performance. The Group has provided for the fair value of this contingent consideration as follows:

At 1 January 2018

Remeasurement through income statement

Cash payments: operating cash flows

Cash payments: investing activities

At 31 December 2018

Remeasurement through income statement

Cash payments: operating cash flows

Cash payments: investing activities

Other movements

At 31 December 2019

Remeasurement through income statement

Cash payments: operating cash flows

Cash payments: investing activities

At 31 December 2020

Shionogi-  
ViiV  
Healthcare 
£m
5,542

Novartis 
Vaccines 
£m
584

1,188

(703)

(90)

5,937

31

(767)

(98)

–

5,103

1,114

(751)

(107)

5,359

56

(281)

(63)

296

67

(13)

(11)

–

339

161

(14)

(9)

477

Other 
£m
46

7

–

–

53

(15)

–

(4)

3

37

–

–

(4)

33

Total 
£m
6,172

1,251

(984)

(153)

6,286

83

(780)

(113)

3

5,479

1,275

(765)

(120)

5,869

Of the contingent consideration payable at 31 December 2020, £765 million (2019 – £755 million) is expected to be paid within 
one year. 

The consideration payable for the acquisition of the Shionogi-ViiV Healthcare joint venture and the Novartis Vaccines business is  
expected to be paid over a number of years. As a result, the total estimated liabilities are discounted to their present values, shown 
above. The Shionogi-ViiV Healthcare contingent consideration liability is discounted at 8.5% and the Novartis Vaccines contingent 
consideration liability is discounted at 8% for commercialised products and at 9% for pipeline assets.

The Shionogi-ViiV Healthcare and Novartis Vaccines contingent consideration liabilities are calculated principally based on the 
forecast sales performance of specified products over the lives of those products.

The table below shows on an indicative basis the income statement and balance sheet sensitivity to reasonably possible changes  
in key inputs to the valuations of the contingent consideration liabilities.

Increase/(decrease) in financial liability and loss/(gain) in Income statement
10% increase in sales forecasts

10% decrease in sales forecasts

1% increase in discount rate

1% decrease in discount rate

5% increase in probability of milestone success

5% decrease in probability of milestone success

10 cent appreciation of US Dollar

10 cent depreciation of US Dollar

10 cent appreciation of Euro

10 cent depreciation of Euro

An explanation of the accounting for ViiV Healthcare is set out on page 52.

Shionogi-  
ViiV 
Healthcare 
£m
515

2000

Novartis 
Vaccines 
£m
80

Shionogi- 
ViiV  
Healthcare 
£m
489

2019

Novartis 
Vaccines 
£m
65

(516)

(207)

223

305

(262)

125

(105)

(78)

(39)

45

7

(7)

4

(2)

30

(24)

(490)

(192)

205

302

(261)

106

(91)

(65)

(24)

27

7

(7)

(8)

7

26

(22)

GSK Annual Report 2020   201

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued33. Other non-current liabilities

Accruals

Deferred income

Other payables

2020 
£m
41

21

741

803

2019 
£m
42

24

778

844

Other payables includes a number of employee-related liabilities including employee savings plans. 

34. Contingent liabilities

At 31 December 2020, contingent liabilities where GSK has a present obligation as a result of a past event, comprising guarantees, 
discounted bills and other items arising in the normal course of business, amounted to £138 million (2019 – £97 million). These 
contingent liabilities arise where the Group has a present obligation arising from a past event. At 31 December 2020, £0.4 million 
(2019 – £1 million) of financial assets were pledged as collateral for contingent liabilities. Provision is made for the outcome of tax, 
legal and other disputes where it is both probable that the Group will suffer an outflow of funds and it is possible to make a reliable 
estimate of that outflow. At 31 December 2020, other than for those disputes where provision has been made, it was not possible 
to make a reliable estimate of the potential outflow of funds that might be required to settle disputes where the possibility of there 
being an outflow was more than remote. Descriptions of the significant legal and other disputes to which the Group is a party are 
set out in Note 46, ‘Legal proceedings’.

35. Commitments

Contractual obligations and commitments
Contracted for but not provided in the financial statements:

Intangible assets

Property, plant and equipment

Investments

Purchase commitments

Pensions

Interest on loans

Future finance charges on leases

2020 
£m 

2019 
£m

12,307

528

153

746

88

8,309

180

22,311

9,727

413

47

1,047

163

8,952

223

20,572

The commitments related to intangible assets include milestone payments, which are dependent on successful clinical development 
or on meeting specified sales targets, and which represent the maximum that would be paid if all milestones, however unlikely, are 
achieved. The amounts are not risk-adjusted or discounted. The increase in intangible commitments in 2020 is mainly attributable to 
a number of new R&D collaborations, including with CureVac, Ideaya Biosciences and Surface Oncology. 

In 2018, GSK reached an agreement with the trustees of the UK pension schemes to make additional contributions to eliminate the 
pension deficit identified at the 31 December 2017 actuarial funding valuation. A payment of £44 million is due in both 2021 and 
2022. The table above includes this commitment, but excludes the normal ongoing annual funding requirement in the UK of 
approximately £130 million.

The Group also has other commitments which principally relate to revenue payments to be made under licences and other alliances.

Commitments in respect of future interest payable on loans are disclosed before taking into account the effect of interest rate 
swaps.

202   GSK Annual Report 2020

Notes to the financial statements continued 
 36. Share capital and share premium account

Share capital issued and fully paid

At 1 January 2018

Issued under employee share schemes

At 31 December 2018

Issued under employee share schemes

Ordinary shares acquired by ESOP Trusts

At 31 December 2019

Issued under employee share schemes

Ordinary shares acquired by ESOP Trusts

At 31 December 2020

Number of shares issuable under employee share schemes

Number of unissued shares not under option

Ordinary Shares of 25p each

Number

£m

5,372,553,820

6,513,804

5,379,067,624

4,034,607

–

1,343

2

1,345

1

–

Share 
premium

£m

3,019

72

3,091

50

33

5,383,102,231

1,346

3,174

2,087,386

–

–

–

29

78

5,385,189,617

1,346

3,281

31 December 2020 
000
48,205

4,566,605

31 December 2019
000 
57,871

4,559,027

At 31 December 2020, of the issued share capital, 48,975,304 shares were held in the ESOP Trusts, 355,205,950 shares were 
held as Treasury shares and 4,981,008,363 shares were in free issue. All issued shares are fully paid. The nominal, carrying and 
market values of the shares held in the ESOP Trusts are disclosed in Note 44, ‘Employee share schemes’. 

GSK Annual Report 2020   203

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued 
 
37. Movements in equity

Retained earnings and other reserves amounted to £9,960 million at 31 December 2020 (2019 – £6,885 million; 2018 –  
£655 million loss) of which £440 million (2019 – £394 million; 2018 – £337 million) related to associates and joint ventures. 

The cumulative translation exchange in equity is as follows:

Net translation exchange included in:

At 1 January 2018

Exchange movements on overseas net assets

At 31 December 2018, as reported

Adjustment of exchange movements on overseas net assets

At 31 December 2018, as revised

Exchange movements on overseas net assets

Reclassification of exchange movements on liquidation or disposal of overseas subsidiaries

At 31 December 2019

Exchange movements on overseas net assets

Reclassification of exchange movements on liquidation or disposal of overseas subsidiaries

At 31 December 2020

The analysis of other comprehensive income by equity category is as follows:

2020
Items that may be subsequently reclassified to income statement:

Exchange movements on overseas net assets and net investment hedges

Reclassification of exchange movements on liquidation or disposal of overseas subsidiaries

Fair value movements on cash flow hedges

Reclassification of cash flow hedges to income and expense

Tax on fair value movements on cash flow hedges

Items that will not be reclassified to income statement:

Exchange movements on overseas net assets of non-controlling interests

Fair value movements on equity investments

Tax on fair value movements on equity investments

Remeasurement losses on defined benefit plans

Tax on remeasurement losses in defined benefit plans

Other comprehensive (expense)/income for the year

2019
Items that may be subsequently reclassified to income statement:

Exchange movements on overseas net assets and net investment hedges

Reclassification of exchange movements on liquidation or disposal of overseas subsidiaries

Fair value movements on cash flow hedges

Reclassification of cash flow hedges to income and expense

Tax on fair value movements on cash flow hedges

Items that will not be reclassified to income statement:

Exchange movements on overseas net assets of non-controlling interests

Fair value movements on equity investments

Tax on fair value movements on equity investments

Remeasurement gains on defined benefit plans

Tax on remeasurement gains in defined benefit plans

Other comprehensive (expense)/income for the year

204   GSK Annual Report 2020

Non- 
controlling 
interests 
£m
345

Total 
translation 
exchange 
£m
811

Retained 
earnings 
£m
443

(458)

(15)

396

381

(830)

(75)

(524)

(51)

36

(539)

Fair value 
reserve 
£m
23

(22)

1

–

1

(2)

–

(1)

(8)

–

(9)

(1)

344

(396)

(52)

(75)

–

(127)

(34)

–

(161)

Retained 
earnings 
£m

Other 
reserves 
£m

Non- 
controlling 
interests 
£m

(51)

36

–

–

–

–

–

–

(187)

69

(133)

(8)

–

(19)

54

(18)

–

1,348

(220)

–

–

–

–

–

–

–

(34)

–

–

–

–

1,137

(34)

Retained 
earnings 
£m

Other 
reserves 
£m

Non- 
controlling 
interests 
£m

(830)

(75)

–

–

–

–

–

–

(1,050)

189

(1,766)

(2)

–

(20)

3

16

–

372

(95)

–

–

274

–

–

–

–

–

(75)

–

–

–

–

(75)

(481)

330

–

330

(907)

(75)

(652)

(93)

36

(709)

Total 
£m

(59)

36

(19)

54

(18)

(34)

1,348

(220)

(187)

69

970

Total 
£m

(832)

(75)

(20)

3

16

(75)

372

(95)

(1,050)

189

(1,567)

Notes to the financial statements continued 
 
 
 
 
 
 
 
 
 
 
 
Total 
£m

(480)

140

(175)

(22)

20

(1)

180

10

728

(146)

254

Total 
£m
1,759

(26)

(94)

157

265

10

5

263

(328)

344

2,355

20

(207)

1,117

(609)

529

3,205

37. Movements in equity continued

2018
Items that may be subsequently reclassified to income statement:

Exchange movements on overseas net assets and net investment hedges

Fair value movements on cash flow hedges

Reclassification of cash flow hedges to income and expense

Tax on fair value movements on cash flow hedges

Deferred tax reversed on reclassification of cash flow hedges

Items that will not be reclassified to income statement:

Exchange movements on overseas net assets of non-controlling interests

Fair value movements on equity investments

Tax on fair value movements on equity investments

Remeasurement gains on defined benefit plans

Tax on remeasurement gains in defined benefit plans

Other comprehensive income/(expense) for the year

Retained 
earnings 
£m

(458)

–

–

–

–

–

–

–

728

(146)

124

Other 
reserves 
£m

Non- 
controlling 
interests 
£m

(22)

140

(175)

(22)

20

–

180

10

–

–

131

–

–

–

–

–

(1)

–

–

–

–

(1)

Information on net investment hedges is provided in part (d) of Note 43 ‘Financial instruments and related disclosures’.

The analysis of other reserves is as follows:

At 1 January 2018

Exchange adjustments

Transferred to Retained earnings in the year on disposal of equity investments

Net fair value movement in the year

Write-down of shares held by ESOP Trusts

At 31 December 2018

Exchange adjustments

Transferred to Retained earnings in the year on disposal of equity investments

Net fair value movement in the year

Ordinary shares acquired by ESOP Trusts

Write-down of shares held by ESOP Trusts

At 31 December 2019

Exchange adjustments

Transferred to Retained earnings in the year on disposal of equity investments

Net fair value movement in the year

Ordinary shares acquired by ESOP Trusts

Write-down of shares held by ESOP Trusts

At 31 December 2020

ESOP Trust 
shares 
£m
(400)

Fair value 
reserve 
£m
41

Cash flow 
hedge reserve 
£m
(11)

Other 
reserves 
£m
2,129

–

–

(36)

–

(47)

–

–

(1)

–

–

–

–

–

–

–

–

–

–

–

2,129

2,061

(26)

–

–

265

(161)

10

–

–

(328)

344

(135)

20

–

–

(609)

529

(195)

–

(94)

193

–

140

–

5

264

–

–

409

–

(207)

1,100

–

–

(48)

2,129

–

–

17

–

–

–

–

–

–

–

1,302

(31)

2,129

Other reserves include various non-distributable merger and pre-merger reserves amounting to £1,849 million at 31 December 
2020 (2019 – £1,849 million; 2018 – £1,849 million). Other reserves also include the capital redemption reserve created as a result 
of the share buy-back programme amounting to £280 million at 31 December 2020 (2019 – £280 million; 2018 – £280 million). 

GSK Annual Report 2020   205

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued 
 
 
 
 
 
38. Non-controlling interests

Total non-controlling interests includes the following individually material non-controlling interests. Other non-controlling interests 
are individually not material.

ViiV Healthcare
GSK holds 78.3% of the ViiV Healthcare sub-group, giving rise to a material non-controlling interest. Summarised financial 
information in respect of the ViiV Healthcare sub-group is as follows:

Turnover

Profit after taxation

Other comprehensive income/(expense)

Total comprehensive income

Non-current assets

Current assets

Total assets

Current liabilities

Non-current liabilities

Total liabilities

Net liabilities

Net cash inflow from operating activities

Net cash outflow from investing activities

Net cash outflow from financing activities

(Decrease)/increase in cash and bank overdrafts in the year

2020
£m
4,848

762

33

795

2020
£m
2,564

2,405

4,969

(2,748)

(8,343)

(11,091)

(6,122)

2020
£m
2,249

(294)

(2,483)

(528)

2019
£m
4,816

2,574

(29)

2,545

2019
£m
2,660

2,905

5,565

(2,742)

(7,811)

(10,553)

(4,988)

2019
£m
2,375

(202)

2018
£m
4,665

560

19

579

2018
£m
2,212

(237)

(1,947)

(1,982)

226

(7)

The above financial information relates to the ViiV Healthcare group on a stand-alone basis, before the impact of Group-related 
adjustments, primarily related to the recognition of preferential dividends. The profit after taxation of £762 million (2019 –  
£2,574 million; 2018 – £560 million) is stated after charging preferential dividends payable to GSK, Shionogi and Pfizer and after a 
charge of £1,112 million (2019 – £37 million; 2018 – £1,194 million) for remeasurement of contingent consideration payable. This 
consideration is expected to be paid over a number of years. 

The following amounts attributable to the ViiV Healthcare group are included in GSK’s Financial statements:

Share of profit for the year attributable to non-controlling interest

Dividends paid to non-controlling interest

Non-controlling interest in the Consolidated balance sheet

2020
£m
223

419

(539)

2019
£m
482

310

(344)

2018
£m
254

332

(543)

206   GSK Annual Report 2020

Notes to the financial statements continued38. Non-controlling interests continued

Consumer Healthcare Joint Venture

GSK holds 68% of the Consumer Healthcare sub-group, giving rise to a material non-controlling interest. Summarised financial 
information in respect of the Consumer Healthcare sub-group is as follows:

Turnover

Profit after taxation

Other comprehensive expenses

Total comprehensive income/(expenses)

Non-current assets

Current assets

Total assets

Current liabilities

Non-current liabilities

Total liabilities

Net assets

Net cash inflow from operating activities

Net cash inflow/(outflow) from investing activities

Net cash outflow from financing activities

Increase in cash and bank overdraft in the year/period

2020
£m
9,837

1,219

(266)

953

2020
£m
29,134

4,918

34,052

(4,254)

(3,890)

(8,144)

25,908

2020
£m
1,419

1,018

(2,437)

–

2019
£m
4,240

150

(721)

(571)

2019
£m
29,899

5,713

35,612

(4,219)

(4,027)

(8,246)

27,366

2019
£m
1,014

(776)

(78)

160

The above financial information relates to the Consumer Healthcare Joint Venture on a stand-alone basis for the year ended  
31 December 2020 (2019: for the period from its formation on 31 July 2019 to December 2019), before the impact of  
Group-related adjustments and the classification of cash pooling accounts with Group companies outside the Consumer 
Healthcare Joint Venture but after Major restructuring charges.

The following amounts attributable to the Consumer Healthcare Joint Venture are included in GSK’s Financial statements:

Share of profit for the year/period attributable to non-controlling interest

Dividends paid to non-controlling interest

Non-controlling interest in the Consolidated balance sheet

2020
£m
374

735

2019
£m
69

–

6,538

6,911

GSK Annual Report 2020   207

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued39. Related party transactions

At 31 December 2020, GSK owned 32 million shares or 31.6% of Innoviva Inc. which is a biopharmaceutical company listed on 
NASDAQ. GSK began recognising Innoviva as an associate on 1 September 2015. The royalties due from GSK to Innoviva in the 
year were £261 million (2019 – £215 million). At 31 December 2020, the balance payable by GSK to Innoviva was £65 million 
(2019 – £63 million).

A loan of £3.0 million to Medicxi Ventures I LP remained due to GSK at 31 December 2020. The loan due from Index Ventures Life 
VI (Jersey) LP was repaid in the year. In 2020, GSK increased the investment in Kurma Biofund II, FCPR by £0.8 million and Apollo 
Therapeutics LLP by £2.0 million. Further investments were also made in Medicxi Ventures I LP of £1.2 million. As part of the joint 
venture agreement with Qura Therapeutics LLC, the Group had an obligation to fund the joint venture $1 million per quarter up to 
April 2020. On 26 June 2019, the agreement was extended for a second five-year period up to April 2025, with both GSK and its 
joint venture partner committing additional financial support in the amount of $20 million. At December 2020, the outstanding 
liability due to Qura was $17 million.

Cash distributions were received from our investments in Medicxi Ventures I LP of £14.5 million and in Index Venture VI (Jersey) LP 
of £10.6 million.

The aggregate compensation of the Directors and CET is given in Note 9, ‘Employee costs’.

40. Acquisitions and disposals

Details of the acquisition and disposal of significant subsidiaries and associates, joint ventures and other businesses are given below:

2020
Business acquisitions
GSK completed one smaller business acquisition when it acquired 55% of Pfizer Biotech Corporation Taiwan, a part of Pfizer’s 
consumer healthcare business, which was not previously recognised as part of the Consumer Healthcare Joint Venture, on  
28 September 2020 for non cash consideration of £129 million. This represented goodwill of £124 million, cash of £21 million  
and other assets acquired of £18 million less non-controlling interest of £14 million and net liabilities of £20 million.

Net assets acquired:

Intangible assets

Property, plant and equipment

Inventory

Trade and other receivables

Cash and cash equivalents

Trade and other payables

Non-controlling interest

Goodwill

Non-cash consideration (settlement of a promissory note)

Total consideration

Total 
£m

2

5

5

6

21

(20)

19

(14)

124

129

129

129

Business disposals
On 1 April 2020, GSK completed its divestment of Horlicks and other Consumer Healthcare nutrition products in India and a 
number of other countries (excluding Bangladesh) to Unilever and the merger of GSK’s Indian listed Consumer Healthcare entity 
with Hindustan Unilever, an Indian listed public company. GSK received a 5.7% equity stake in Hindustan Unilever and £395 million 
in cash. GSK disposed of its equity stake in Hindustan Unilever during May 2020. 

The divestment in Bangladesh closed on 30 June 2020. Total cash consideration received was £177 million.  

The cash divested as part of the disposal of the India and Bangladesh Consumer Healthcare entities was £478 million. 

208   GSK Annual Report 2020

Notes to the financial statements continued40. Acquisitions and disposals continued

The profit on the disposal of the businesses in the year of £2,795 million was calculated as follows:

Consideration:

Cash consideration receivable including currency forwards and purchase adjustments

Equity investment in Hindustan Unilever Limited

Total

Net assets disposed:

Goodwill

Intangible assets

Property, plant and equipment

Inventory

Cash and cash equivalents

Other net (liabilities)/assets

Total

Costs:

Transaction costs

Derivative

Reclassification of exchange from other comprehensive income

Total

Gain on disposals 

Horlicks 
divestment
£m

Other 
£m

492

3,124

3,616

142

15

56

–

478

(155)

536

12

240

36

288

2,792

157

–

157

1

103

12

6

3

1

126

28

–

–

28

3

Total
£m

649

3,124

3,773

143

118

68

6

481

(154)

662

40

240

36

316

2,795

The exposure to share price movements embedded in the agreement to merge GSK’s Indian listed Consumer Healthcare entity 
with Hindustan Unilever Limited as part of the divestment of Horlicks and other nutrition products in India and a number of other 
countries was recognised as a derivative between signing of the agreement in 2018 and completion of the transaction in 2020. 
£240 million is recorded as a cost in the table above for the derecognition of the derivative asset. This largely reflects fair value 
gains recognised in the Income Statement in prior periods.

Associates and joint ventures
During the year, GSK made investments into associates of £4 million and £4 million was paid in cash. 

Cash flows

Cash consideration received/(paid)

Net deferred consideration

Transaction costs

Cash and cash equivalents acquired/(divested)

Cash inflow/(outflow)

Business 
acquisitions 
£m
–

–

(6)

21

15

Business 
disposals 
£m
786

(19)

(27)

(481)

259

Associates  
and joint 
ventures 
investments 
£m
(4)

–

–

–

(4)

GSK Annual Report 2020   209

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued40. Acquisitions and disposals continued

2019
Business acquisitions

Pfizer consumer healthcare business
The acquisition of Pfizer’s consumer healthcare business completed on 31 July 2019.

GSK and Pfizer have contributed their respective consumer healthcare businesses into a new Consumer Healthcare Joint Venture 
in a non-cash transaction, whereby GSK has acquired Pfizer’s consumer healthcare business in return for shares in the Joint 
Venture. GSK has an equity interest of 68% and majority control of the Joint Venture and Pfizer has an equity interest of 32%.  
As the Group has control over the Consumer Healthcare Joint Venture it is consolidated within the Group’s financial statements.  
In a number of territories, legal completion of the acquisition has not occurred because of regulatory constraints. However, the 
Consumer Healthcare Joint Venture obtained control of the majority of these businesses in these territories from 31 July 2019  
and has consolidated the net assets of those businesses from that date, but in all cases is entitled to the benefits of the trading  
of businesses in the delayed territories.

The non-controlling interest in the Consumer Healthcare Joint Venture, calculated applying the proportionate goodwill method, 
represents Pfizer’s share of the net assets of the Joint Venture, excluding goodwill.

Goodwill of £3.9 billion, which is not expected to be deductible for tax purposes, has been recognised. The goodwill represents 
the potential for further synergies arising from combining the acquired businesses with GSK’s existing business together with the 
value of the workforce acquired. Total transaction costs recognised in 2018 and 2019 for the acquisition amounted to £77 million.

Since acquisition on 31 July 2019, sales of £1.2 billion arising from the Pfizer consumer healthcare business have been included in 
Group turnover. If the business had been acquired at the beginning of the year, it is estimated that Group turnover in 2019 would 
have been approximately £1.5 billion higher. The business has been integrated into the Group’s existing activities and it is not 
practicable to identify the impact on the Group profit in the period.

Tesaro Inc.
On 22 January 2019, GSK acquired 100% of Tesaro Inc., an oncology focused biopharmaceutical company, for cash consideration 
of $5.0 billion (£3.9 billion), in order to strengthen the Group’s pharmaceutical pipeline. Transaction costs amounted to £31 million.

Goodwill of £1.2 billion, none of which is expected to be tax-deductible, has been recognised. The goodwill represents the 
potential for further synergies arising from combining the acquired businesses with GSK’s existing business together with the value 
of the workforce acquired. From acquisition on 22 January 2019 to 31 December 2019, sales of £0.2 billion arising from the Tesaro 
business have been included in Group turnover. The business has been integrated into the Group’s existing activities and it is not 
practicable to identify the impact on the Group profit in the period. 

The fair value of the assets acquired in business combinations, including goodwill, are set out in the table below. Amounts related to 
the Pfizer consumer healthcare business acquisition are provisional and subject to change.

Net assets acquired:

Intangible assets

Property, plant and equipment

Right of use assets

Inventory

Trade and other receivables

Other assets including cash and cash equivalents

Trade and other payables

Net deferred tax liabilities

Other liabilities

Term loan

Non-controlling interest

Goodwill

Total

Consideration settled by shares in GSK Consumer Healthcare Joint Venture

Cash consideration paid

Fair value of investment in joint venture converted into subsidiary

Total consideration

210   GSK Annual Report 2020

Pfizer  
consumer 
healthcare 
business 
£m

Tesaro
£m

Other
£m

12,357

3,092

354

39

986

546

302

(779)

(2,591)

(99)

–

(3,577)

3,854

11,392

11,392

–

–

11,392

6

40

162

115

254

(282)

(252)

(5)

(445)

–

1,169

3,854

–

3,854

–

3,854

–

–

–

–

35

16

(39)

– 

–

–

–

– 

12

–

6

6

12

Notes to the financial statements continued40. Acquisitions and disposals continued

The non-controlling interest of £3,577 million represents Pfizer’s share of the fair value of the Pfizer consumer healthcare business, 
excluding goodwill. The total non-controlling interest initially recognised in the Consolidated statement of changes in equity of 
£6,887 million also includes Pfizer’s share of the book value of GSK Consumer Healthcare. 

Business disposals
GSK made a number of business disposals for net cash consideration received in the year of £104 million. The profit on the 
disposal of the businesses in the year of £201 million was calculated as follows:

Cash consideration receivable net of subsidy payable

Net assets disposed:

Goodwill

Intangible assets

Property, plant and equipment

Inventory

Cash and cash equivalents

Other net assets

Transaction costs

Reclassification of exchange from other comprehensive income

Non-controlling interest divested

Transaction signed but not yet completed - gain on embedded derivative

Transaction signed but not yet completed - transaction costs

Total profit on disposal

£m

(4)

(1)

(44)

(7)

(12)

(4)

Total
£m
106

(72)

(27)

75

16

98

143

(40)

201

Transaction signed but not yet completed at 31 December 2019
In December 2018, GSK agreed to divest Horlicks and other Consumer Healthcare nutrition brands to Unilever plc and to form  
a merger of GlaxoSmithKline Consumer Healthcare Limited with Hindustan Unilever Limited for a total consideration valued at 
approximately £3.1 billion. GlaxoSmithKline Consumer Healthcare Limited was a public company listed on the National Stock 
Exchange (NSE) and Bombay Stock Exchange (BSE), in which GSK held a 72.5% stake. Following the merger of GlaxoSmithKline 
Consumer Healthcare Limited with Hindustan Unilever Limited, a public company listed on the NSE and BSE, GSK would own  
133.8 million Hindustan Unilever Limited shares.

The Group entered into forward foreign exchange contracts in relation to the transaction. Contracts with a value of £1.7 billion  
were designated as a cash flow hedge of part of the foreign exposure arising on the transaction. Further contracts with a value of  
£0.6 billion were designated as net investment hedges against INR and EUR assets. In addition, the exposure to share price 
movements in the forward purchase of shares in Hindustan Unilever Limited were recognised as an embedded derivative. The 
embedded derivative was in an asset position and had a fair value of £240 million at 31 December 2019 (2018 – £100 million).

Associates and joint ventures
During the year, GSK made investments of £27 million into associates and joint ventures of which £11 million was paid in cash. 

Cash flows

Cash consideration (paid)/received

Net deferred consideration received

Transaction costs

Cash and cash equivalents acquired/divested

Cash (outflow)/inflow

Business 
acquisitions 
£m
(3,860)

–

(95)

384

(3,571)

Business 
disposals 
£m
161

29

(73)

(13)

104

Associates  
and joint 
venture 
investments
£m
(11)

–

–

–

(11)

GSK Annual Report 2020   211

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued2018
Business acquisitions
There were no business acquisitions during 2018. 

Business disposals
GSK made a number of small business disposals during the year for a net cash consideration of £2 million.

Cash flows

Cash consideration

Net deferred consideration received

Cash inflow/(outflow)

Associates  
and joint 
venture 
investments
£m
(10)

–

(10)

Associates  
and joint 
venture 
disposals
£m
3

–

3

Business 
disposals 
£m
2

24

26

41. Adjustments reconciling profit after tax to operating cash flows

Profit after tax

Tax on profits

Share of after-tax profits of associates and joint ventures

Finance expense net of finance income

Depreciation

Amortisation of intangible assets

Impairment and assets written off

Profit on sale of businesses

Profit on sale of intangible assets

Profit on sale of investments in associates

Profit on sale of equity investments

Gain on Novartis Consumer Healthcare Joint Venture put option hedging

Business acquisition costs

Changes in working capital:

Decrease in inventories

Increase in trade receivables

Increase in trade payables

(Increase)/decrease in other receivables

Contingent consideration paid (see Note 32)

Other non-cash increase in contingent consideration liabilities

Increase in other payables

Increase/(decrease) in pension and other provisions

Share-based incentive plans

Fair value adjustments

Other

2020
£m
6,388

580

(33)

848

1,214

1,137

781

(2,831)

(426)

–

(69)

–

–

119

(224)

225

(159)

(765)

1,275

818

400

381

464

(27)

3,708

2019
£m
5,268

953

(74)

814

1,231

1,103

825

(201)

(342)

–

(2)

–

59

300

(32)

263

(160)

(780)

83

89

(188)

365

19

(61)

2018 
£m
4,046

754

(31)

717

954

902

350

(63)

(201)

(3)

(4)

(513)

47

51

(429)

131

18

(984)

1,250

2,362

102

360

(7)

(62)

4,264

5,701

Cash generated from operations

10,096

9,532

9,747

212   GSK Annual Report 2020

Notes to the financial statements continued42. Reconciliation of net cash flow to movement in net debt

Net debt, as previously reported

Implementation of IFRS 16

Net debt at beginning of year, as adjusted

Increase in cash and bank overdrafts

Increase/(decrease) in liquid investments

Increase in long-term loans

Repayment of short-term Notes

Repayment of/(increase in) other short-term loans

Repayment of lease liabilities

Debt of subsidiary undertakings acquired

Exchange adjustments

Other non-cash movements

Movement in net debt

Net debt at end of year

Analysis of changes in net debt
Liquid investments

Cash and cash equivalents

Cash and cash equivalents – AHFS

Overdrafts

Debt due within one year:

Commercial paper

European/US Medium Term Notes and bank facilities

Lease liabilities

Other

Debt due after one year:

European/US Medium Term Notes and bank facilities

Lease liabilities

Net debt

Analysis of changes in liabilities from financing activities

Debt due within one year

Debt due after one year

Derivative financial instruments

Other financing items

Interest payable

2020
£m
(25,215)

–

(25,215)

470

1

(3,298)

3,738

3,567

227

–

(135)

(135)

2019
£m
(21,621)

(1,303)

(22,924)

826

(1)

(4,794)

4,160

(3,095)

214

(524)

1,015

(92)

2018
£m
(13,178)

–

(13,178)

479

–

(10,138)

2,067

(81)

28

–

(776)

(22)

4,435

(2,291)

(8,443)

(20,780)

(25,215)

(21,621)

At 1 January  
2020  
£m
79

Exchange 
£m
–

Other 
£m
–

Profit  
and loss 
£m
–

Reclass- 
ifications 
£m
–

Cash flow 
£m
(1)

At  
31 December  
2020 
£m
78

4,707

507

(383)

4,831

(3,586)

(2,658)

(240)

(51)

(6,535)

(22,580)

(1,010)

(23,590)

(25,215)

(6,535)

(23,590)

335

–

(244)

(44)

–

5

(39)

(50)

38

(4)

12

(4)

(104)

19

(85)

(128)

(4)

(85)

–

–

1

–

–

–

–

–

–

16

(7)

9

(4)

(125)

(129)

(120)

9

(129)

(643)

357

–

(406)

–

–

–

–

–

–

–

–

–

(20)

–

(20)

(20)

–

(20)

353

(357)

(868)

(892)

–

–

–

–

–

(3,468)

(229)

–

1,629

(507)

(652)

470

3,619

3,738

227

(52)

(3,697)

7,532

6,292

–

(1,030)

5,262

(17)

(2,350)

(230)

(98)

(2,695)

3,468

229

3,697

(3,298)

–

(3,298)

(22,538)

(887)

(23,425)

–

4,703

(20,780)

(3,697)

3,697

–

–

–

–

7,532

(3,298)

(119)

–

864

4,979

(2,695)

(23,425)

(74)

–

(247)

(26,441)

At  
31 December  
2019 
£m

Profit  
and loss 
£m

Reclass- 
ifications 
£m

Cash flow 
£m

–

(27)

21

–

(898)

(904)

(1,758)

1,758

1,090

(4,567)

(6,535)

(23,590)

–

–

–

–

(2)

189

895

335

–

(244)

(2,395)

(30,034)

GSK Annual Report 2020   213

Total liabilities from financing activities

(30,034)

(88)

At 1 January  
2019  
£m

IFRS 16 
Implement-
ation 
£m 

Exchange 
£m

Debt 
acquired 
£m

2019 Analysis of changes in liabilities from financing activities

Debt due within one year

Debt due after one year

Derivative financial instruments

Other financing items

Interest payable

(5,521)

(20,271)

(229)

(1,074)

129

–

(239)

–

–

–

Total liabilities from financing activities

(25,902)

(1,303)

348

755

(1)

(189)

1

914

(464)

(60)

–

–

–

(524)

For further information on significant changes in net debt see Note 29, ‘Net debt’.

Other 
£m

(1)

(104)

188

–

(3)

80

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued43. Financial instruments and related disclosures

The objective of GSK’s Treasury activity is to minimise the 
post-tax net cost of financial operations and reduce its volatility 
to benefit earnings and cash flows. GSK uses a variety of 
financial instruments to finance its operations and derivative 
financial instruments to manage market risks from these 
operations. Derivatives principally comprise of foreign exchange 
forward contracts and swaps which are used to swap 
borrowings and liquid assets into currencies required for Group 
purposes as well as interest rate swaps which are used to 
manage exposure to financial risks from changes in interest 
rates. These financial instruments reduce the uncertainty of 
foreign currency transactions and interest payments.

Derivatives are used exclusively for hedging purposes in  
relation to underlying business activities and not as trading or 
speculative instruments.

Capital management
GSK’s financial strategy supports the Group’s strategic 
priorities and is regularly reviewed by the Board. GSK manages 
the capital structure of the Group through an appropriate mix  
of debt and equity. 

The capital structure of the Group consists of net debt of  
£20.8 billion (see Note 29, ‘Net debt’) and total equity, 
including items related to non-controlling interests, of  
£20.8 billion (see ‘Consolidated statement of changes in  
equity’ on page 156). Total capital, including that provided by 
non-controlling interests, is £41.6 billion.

The Group continues to manage its financial policies to a credit 
profile that particularly targets short-term credit ratings of A-1 
and P-1 while maintaining single A long-term ratings consistent 
with those targets. The Group’s long-term credit rating with 
Standard and Poor’s is A (stable outlook) and with Moody’s 
Investor Services (‘Moody’s’) it is A2 (negative outlook). The 
Group’s short-term credit ratings are A-1 and P-1 with Standard 
and Poor’s and Moody’s respectively. 

Liquidity risk management
GSK’s policy is to borrow centrally in order to meet anticipated 
funding requirements. The strategy is to diversify liquidity 
sources using a range of facilities and to maintain broad access 
to financial markets.

At 31 December 2020, GSK had £3.7 billion of borrowings 
repayable within one year and held £6.4 billion of cash and 
cash equivalents and liquid investments of which £5.4 billion 
was held centrally. GSK has access to short-term finance  
under a $10 billion (£7.3 billion) US commercial paper 
programme; $25 million (£17 million) was in issue at  
31 December 2020 (2019 – $4.8 billion (£3.6 billion)). GSK 
has access to short-term finance under a £5 billion Euro 
commercial paper programme newly established in 2020;  
£nil was in issue at 31 December 2020. GSK has a £1.9 billion 
three-year committed facility and a $2.5 billion (£1.8 billion) 
364-day committed facility. The three year committed facility 
was agreed in September 2019 and was extended by one year 
to 2023 in September 2020. The 364-day committed facility  
was agreed in September 2020. 

214   GSK Annual Report 2020

These facilities were undrawn at 31 December 2020. GSK 
considers this level of committed facilities to be adequate, given 
current liquidity requirements. 

Repayment of additional bank facilities agreed in 2018 to 
support transactions was completed and none remain active at 
31 December 2020. In June 2018, £3.5 billion was drawn to 
support the acquisition from Novartis of the remaining stake in 
the Consumer Healthcare Joint Venture. £2.5 billion was repaid 
in November 2019, and £1.0 billion was repaid in May 2020. 

GSK has a £20.0 billion Euro Medium Term Note programme 
and at 31 December 2020, £12.7 billion of notes were in issue 
under this programme. The Group also had $16.7 billion  
(£12.2 billion) of notes in issue at 31 December 2020 under a 
US shelf registration. GSK’s borrowings mature at dates 
between 2021 and 2045.

The put option owned by Pfizer in ViiV Healthcare is 
exercisable. In reviewing liquidity requirements GSK considers 
that sufficient financing options are available should the put 
option be exercised.

Market risk

Interest rate risk management
The objective of GSK’s Treasury activity is to minimise the 
effective net interest cost and to balance the mix of debt at fixed 
and floating rates over time.

The Group’s main interest rate risk arises from borrowings and 
investments with floating rates and refinancing of maturing fixed 
rate debt where any changes in interest rates will affect future 
cash flows or the fair values of financial instruments. The policy 
on interest rate risk management limits the net amount of 
floating rate debt to a specific cap, reviewed and agreed no 
less than annually by the Board.

The majority of debt is issued at fixed interest rates and 
changes in the floating rates of interest do not significantly 
affect the Group’s net interest charge. This includes some 
borrowings for which interest rate swaps are in place which 
removes the impact of the associated periodic repricing. 
Short-term borrowings including bank facilities are exposed to 
the risk of future changes in market interest rate as are the 
majority of cash and liquid investments.

Interest rate benchmark reform
‘Interest rate benchmark reform – Amendments to IFRS 9,  
IAS 39 and IFRS 7’ was issued by the IASB in September 
2019. These amendments modify specific hedge accounting 
requirements to allow hedge accounting to continue for 
affected hedges during the period of uncertainty before the 
hedged items or hedging instruments affected by the current 
interest rate benchmarks are amended as a result of the 
ongoing interest rate benchmark reforms.

At 31 December 2020, the Group was not directly exposed  
to interest rate benchmark reform as it held no interest rate 
derivatives that referenced LIBOR and matured after the end  
of 2021 and all floating rate bonds were due to mature before 
the end of 2021.

Notes to the financial statements continued43. Financial instruments and related disclosures continued

The Group has closely monitored the market and the output 
from the various industry working groups managing the 
transition to new benchmark interest rates. This includes 
announcements made by LIBOR regulators, including the 
Financial Conduct Authority (FCA) and the US Commodity 
Futures Trading Commission, regarding the transition away  
from LIBOR (including GBP LIBOR, USD LIBOR and 
EURIBOR) to the Sterling Overnight Index Average Rate 
(SONIA), the Secured Overnight Financing Rate (SOFR),  
and the Euro Short-Term Rate (€STR) respectively. The FCA 
has made it clear that, at the end of 2021, it will no longer  
seek to persuade, or compel, banks to submit to LIBOR.  
The only exception to this is USD LIBOR, where the  
Intercontinental Exchange (ICE) Benchmark Administration 
(IBA), the FCA-regulated and authorised administrator of 
LIBOR, has announced that it will consult on its intention to 
cease US$ LIBOR. IBA intends that, subject to confirmation 
following its consultation, one week and two month US$ 
LIBOR settings will cease at the end of 2021, and that the  
US$ LIBOR panel will cease at the end of June 2023.

The Group is undertaking an interest rate benchmark transition 
programme to identify potential exposures within the business 
and deliver a smooth transition to appropriate alternative 
benchmark rates.

Foreign exchange risk management
The Group’s objective is to minimise the exposure of overseas 
operating subsidiaries to transaction risk by matching local 
currency income with local currency costs where possible. 
Foreign currency transaction exposures arising on external  
and internal trade flows are selectively hedged. GSK’s internal 
trading transactions are matched centrally and inter-company 
payment terms are managed to reduce foreign currency risk. 
Where possible, GSK manages the cash surpluses or 
borrowing requirements of subsidiary companies centrally 
using forward contracts to hedge future repayments back  
into the originating currency. 

In order to reduce foreign currency translation exposure, the 
Group seeks to denominate borrowings in the currencies of  
our principal assets and cash flows. These are primarily 
denominated in US Dollars, Euros and Sterling. Borrowings  
can be swapped into other currencies as required. 

Borrowings denominated in, or swapped into, foreign 
currencies that match investments in overseas Group assets 
may be treated as a hedge against the relevant assets. Forward 
contracts in major currencies are also used to reduce exposure 
to the Group’s investment in overseas assets (see ‘Net 
investment hedges’ section of this note for further details).

Credit risk
Credit risk is the risk that a counterparty will default on its 
contractual obligations resulting in financial loss to the Group 
and arises on cash and cash equivalents and favourable 
derivative financial instruments held with banks and financial 
institutions as well as credit exposures to wholesale and retail 
customers, including outstanding receivables.

The Group considers its maximum credit risk at 31 December 
2020 to be £12,572 million (31 December 2019 –  
£12,248 million) which is the total of the Group’s financial 
assets with the exception of ’Other investments’ (comprising 
equity investments) which bear equity risk rather than credit 
risk. See page 218 for details on the Group’s total financial 
assets. At 31 December 2020, GSK’s greatest concentration 
of credit risk was £1.4 billion with Legal and General 
Investment Management Class 4 GBP liquidity fund (AAA/Aaa)  
(2019 – £0.9 billion with Legal and General Investment 
Management Class 4 GBP liquidity fund (AAA/Aaa)). 

There has been no change in the estimation techniques or  
significant assumptions made during the current reporting 
period in assessing the loss allowance for financial assets at 
amortised cost since the adoption of IFRS 9 at the start of  
the 2018 reporting period.

Treasury-related credit risk
GSK sets global counterparty limits for each of GSK’s banking  
and investment counterparties based on long-term credit 
ratings from Moody’s and Standard and Poor’s. Usage of these 
limits is actively monitored.

GSK actively manages its exposure to credit risk, reducing 
surplus cash balances wherever possible. This is part of GSK’s 
strategy to regionalise cash management and to concentrate 
cash centrally as much as possible. The table below sets out 
the credit exposure to counterparties by rating for liquid 
investments, cash and cash equivalents and derivatives. 

The gross asset position on each derivative contract is 
considered for the purpose of this table, although, under ISDA 
agreements, the amount at risk is the net position with each 
counterparty. Table (e) on page 226 sets out the Group’s 
financial assets and liabilities on an offset basis.

At 31 December 2020, £47 million of cash is categorised as 
held with unrated or sub-investment grade rated counterparties 
(lower than BBB-/Baa3) of which £1 million is cash in transit. 
The remaining exposure is concentrated in overseas banks used 
for local cash management or investment purposes, including: 
£20 million in Nigeria held with United Bank for Africa, Zenith 
Bank and Stanbic IBTC Bank; £12 million with Halk Bank in the 
UK; £1 million with BTV in Austria; £1 million with Banco Itau in 
Brazil; £1 million with Banco de la Nacion in Panama; £1 million 
with Hatton National Bank in Sri Lanka; £1 million with Hua Nan 
Bank in Taiwan and £1 million with Banco Popular in Puerto 
Rico. Of the £368 million of bank balances and deposits held 
with BBB/Baa rated counterparties, £34 million was held with 
BBB-/Baa3 rated counterparties, including balances or 
deposits of £33 million with HDFC Bank in India and £1 million 
with State Bank of India. These banks are used for local 
investment purposes.

GSK measures expected credit losses over cash and cash 
equivalents as a function of individual counterparty credit ratings 
and associated 12 month default rates. Expected credit losses 
over cash and cash equivalents and third-party financial 
derivatives are deemed to be immaterial and no such loss has 
been experienced during 2020.

GSK Annual Report 2020   215

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued43. Financial instruments and related disclosures continued

Credit ratings are assigned by Standard and Poor’s and Moody’s respectively. Where the opinions of the two rating agencies 
differ, GSK assigns the lower rating of the two to the counterparty. Where local rating agency or Fitch data is the only source 
available, the ratings are converted to global ratings equivalent to those of Standard and Poor’s or Moody’s using published 
conversion tables. These credit ratings form the basis of the assessment of the expected credit loss on Treasury-related balances 
held at amortised cost being bank balances and deposits and Government securities. 

2020
Bank balances and deposits

US Treasury and Treasury repo only money market funds

Liquidity funds

Government securities

3rd party financial derivatives

Total

2019
Bank balances and deposits

US Treasury and Treasury repo only money market funds

Liquidity funds

Government securities

3rd party financial derivatives

Total

AAA/Aaa 
£m
–

317

2,975

–

–

3,292

AAA/Aaa 
£m
–

102

2,040

–

–

2,142

AA/Aa 
£m
10

–

–

77

–

87

AA/Aa 
£m
538

–

–

78

35

651

A/A
£m
2,575

–

–

–

134

2,709

A/A
£m
1,906

–

–

–

225

2,131

BBB/Baa
£m
368

–

–

1

12

381

BBB/Baa
£m
605

–

–

1

10

616

BB+/Ba1 
and below
/unrated  
£m
47

–

–

–

–

47

BB+/Ba1 
and below
/unrated  
£m
23

–

–

–

–

23

Total
£m
3,000

317

2,975

78

146

6,516

Total
£m
3,072

102

2,040

79

270

5,563

GSK’s centrally managed cash reserves amounted to  
£5.4 billion at 31 December 2020, all available within three 
months. This includes £1.4 billion of cash managed by the 
Group for ViiV Healthcare, a 78.3% owned subsidiary and  
£0.8 billion of cash managed by the Group for GSK Consumer 
Healthcare, a 68% owned subsidiary. The Group has invested 
centrally managed liquid assets in bank deposits, Aaa/AAA 
rated US Treasury and Treasury repo only money market funds 
and Aaa/AAA rated liquidity funds.

Wholesale and retail credit risk
Outside the US, no customer accounts for more than 5% of  
the Group’s trade receivables balance. 

In the US, in line with other pharmaceutical companies, the 
Group sells its products through a small number of wholesalers 
in addition to hospitals, pharmacies, physicians and other 
groups. Sales to the three largest wholesalers amounted to 
approximately 79% (2019 – 78%) of the sales of the US 
Pharmaceuticals and Vaccines businesses in 2020. At  
31 December 2020, the Group had trade receivables due  
from these three wholesalers totalling £2,362 million (2019 
– £2,079 million). The Group is exposed to a concentration of 
credit risk in respect of these wholesalers such that, if one or 
more of them encounters financial difficulty, it could materially 
and adversely affect the Group’s financial results.

The Group’s credit risk monitoring activities relating to these 
wholesalers include a review of their quarterly financial 
information and Standard & Poor’s credit ratings, development 
of GSK internal risk ratings, and establishment and periodic 
review of credit limits. 

216   GSK Annual Report 2020

All new customers are subject to a credit vetting process and 
existing customers will be subject to a review at least annually.  
The vetting process and subsequent reviews involve obtaining 
information including the customer’s status as a government or 
private sector entity, audited financial statements, credit bureau 
reports, debt rating agency (e.g. Moody’s, Standard & Poor’s) 
reports, payment performance history (from trade references, 
industry credit groups) and bank references. 

Trade receivables consist of amounts due from a large number 
of customers, spread across diverse industries and 
geographical areas. Ongoing credit evaluation is performed  
on the financial condition of accounts receivable and, where 
appropriate, credit insurance is purchased or factoring 
arrangements put in place. 

The amount of information obtained is proportional to the level  
of exposure being considered. The information is evaluated 
quantitatively (i.e. credit score) and qualitatively (i.e. judgement) 
in conjunction with the customer’s credit requirements to 
determine a credit limit.

Trade receivables are grouped into customer segments that 
have similar loss patterns to assess credit risk while other 
receivables and other financial assets are assessed individually. 
Historical and forward-looking information is considered to 
determine the appropriate expected credit loss allowance.  
The Group believes there is no further credit risk provision 
required in excess of the allowance for expected credit losses 
(see Note 25, ‘Trade and other receivables’). 

Notes to the financial statements continuedThe following methods and assumptions are used to estimate 
the fair values of significant financial instruments which are not 
measured at fair value on the balance sheet:

 – Company-owned life insurance policies – based on cash 

surrender value 

 – Receivables and payables, including put options, carried at 

amortised cost – approximates to the carrying amount

 – Liquid investments – approximates to the carrying amount

 – Cash and cash equivalents carried at amortised cost – 

approximates to the carrying amount

 – Long-term loans – based on quoted market prices (a level 1 
fair value measurement) in the case of European and US 
Medium Term Notes; approximates to the carrying amount in 
the case of other fixed rate borrowings and floating rate bank 
loans

 – Short-term loans, overdrafts and commercial paper – 

approximates to the carrying amount because of the short 
maturity of these instruments.

43. Financial instruments and related disclosures continued

Credit enhancements
The Group uses credit enhancements including factoring  
and credit insurance to minimise the credit risk of the trade 
receivables in the Group. At 31 December 2020, £386 million 
(2019 – £250 million) of trade receivables were insured in 
order to protect the receivables from loss due to credit risks 
such as default, insolvency and bankruptcy.

Each Group entity assesses the credit risk of its private 
customers to determine if credit insurance is required. 

Factoring arrangements are managed locally by entities and  
are used to mitigate risk arising from large credit risk 
concentrations. All factoring arrangements are non-recourse. 

Fair value of financial assets and liabilities excluding lease 
liabilities
The table on page • presents the carrying amounts and the  
fair values of the Group’s financial assets and liabilities 
excluding lease liabilities at 31 December 2020 and  
31 December 2019. 

The fair values of the financial assets and liabilities are included 
at the price that would be received to sell an asset or paid to 
transfer a liability in an orderly transaction between market 
participants at the measurement date.

The following methods and assumptions are used to measure  
the fair values of significant financial instruments carried at fair 
value on the balance sheet:

 – Other investments – equity investments traded in an active 

market determined by reference to the relevant stock 
exchange quoted bid price; other equity investments 
determined by reference to the current market value of similar 
instruments, recent financing rounds or the discounted cash 
flows of the underlying net assets

 – Trade receivables carried at fair value – based on invoiced 

amount 

 – Interest rate swaps, foreign exchange forward contracts, 

swaps and options – based on the present value of 
contractual cash flows or option valuation models using 
market sourced data (exchange rates or interest rates) at the 
balance sheet date

 – Cash and cash equivalents carried at fair value – based on 

net asset value of the funds

 – Contingent consideration for business acquisitions and 

divestments – based on present values of expected future 
cash flows.

GSK Annual Report 2020   217

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued43. Financial instruments and related disclosures continued

Financial assets measured at amortised cost: 

Other non-current assets

Trade and other receivables

Liquid investments

Cash and cash equivalents

Other items in Assets held for sale

Financial assets measured at fair value through other comprehensive
  income (FVTOCI):

Other investments designated at FVTOCI

Trade and other receivables

Financial assets mandatorily measured at fair value through profit or loss (FVTPL):

Other investments

Other non-current assets

Trade and other receivables

Held for trading derivatives that are not in a designated and  
  effective hedging relationship
Cash and cash equivalents

Derivatives designated and effective as hedging instruments (fair value movements 
  through Other comprehensive income)
Total financial assets

Financial liabilities measured at amortised cost:

Borrowings excluding obligations under lease liabilities:

–  bonds in a designated hedging relationship

–  other bonds

–  bank loans and overdrafts

–  commercial paper

–  other borrowings

Total borrowings excluding lease liabilities

Trade and other payables

Other provisions

Other non-current liabilities

Other items in Assets held for sale

Financial liabilities mandatorily measured at fair value through profit or loss (FVTPL):

Contingent consideration liabilities

Held for trading derivatives that are not in a designated and  
  effective hedging relationship

Derivatives designated and effective as hedging instruments (fair value movements 
  through Other comprehensive income)
Total financial liabilities excluding lease liabilities

Notes

b

b

b

a

a,b

a

a,b

a,b

a,d,e
a

a,d,e

d

f

c

c

c

c

a,c

a,d,e

a,d,e

Carrying 
value 
£m

37

3,990

78

3,000

–

2,939

1,942

121

30

46

68
3,292

2020

Fair 
value 
£m

37

3,990

78

3,000

–

2,939

1,942

121

30

46

68
3,292

Carrying 
value 
£m

76

4,533

79

3,072

69

2019

Fair 
value 
£m

76

4,533

79

3,072

69

1,781

1,665

1,781

1,665

56

44

44

56

44

44

357
2,142

357
2,142

89
15,632

89
15,632

167
14,085

167
14,085

(7,681)

(17,205)

(1,110)

(17)

(20)

(26,033)

(14,977)

(232)

(72)

–

(8,171)

(21,966)

(1,110)

(17)

(20)

(31,284)

(14,977)

(232)

(72)

–

(8,636)

(9,085)

(15,582)

(19,048)

(416)

(3,586)

(1,038)

(29,258)

(14,177)

(94)

(84)

(126)

(416)

(3,586)

(1,038)

(33,173)

(14,177)

(94)

(84)

(126)

(5,869)

(5,869)

(5,479)

(5,479)

(200)

(200)

(141)

(141)

(31)
(47,414)

(31)
(52,665)

(48)
(49,407)

(48)
(53,322)

Net financial assets and financial liabilities excluding lease liabilities

(31,782)

(37,033)

(35,322)

(39,237)

The valuation methodology used to measure fair value in the above table is described and categorised on page 217. 

Trade and other receivables, Other non-current assets, Trade and other payables, Other provisions, Other non-current liabilities,  
Contingent consideration liabilities and Other items in Assets held for sale are reconciled to the relevant Notes on pages 220  
and 221. 

At 31 December 2019, Cash and cash equivalents in the table above included £507 million reported in Assets held for sale  
(see Note 27, ‘Assets held for sale’).

218   GSK Annual Report 2020

Notes to the financial statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
43. Financial instruments and related disclosures continued

Fair value of investments in GSK shares
At 31 December 2020, the Employee Share Ownership Plan (ESOP) Trusts held GSK shares with a carrying value of £195 million  
(2019 – £135 million) and a market value of £657 million (2019 – £647 million) based on quoted market price. The shares are held 
by the ESOP Trusts to satisfy future exercises of options and awards under employee incentive schemes. In 2020, the carrying 
value, which is the lower of cost or expected proceeds, of these shares has been recognised as a deduction from other reserves. 
At 31 December 2020, GSK held Treasury shares at a cost of £4,969 million (2019 – £5,505 million) which has been deducted 
from retained earnings.

(a) Financial instruments held at fair value
The following tables categorise the Group’s financial assets and liabilities held at fair value by the valuation methodology applied in 
determining their fair value. Where possible, quoted prices in active markets are used (Level 1). Where such prices are not available, 
the asset or liability is classified as Level 2, provided all significant inputs to the valuation model used are based on observable 
market data. If one or more of the significant inputs to the valuation model is not based on observable market data, the instrument is 
classified as Level 3. Other investments classified as Level 3 in the tables below comprise equity investments in unlisted entities 
with which the Group has entered into research collaborations and also investments in emerging life science companies.

At 31 December 2020
Financial assets at fair value
Financial assets measured at fair value through other comprehensive income (FVTOCI):
Other investments designated at FVTOCI
Trade and other receivables
Financial assets mandatorily measured at fair value through profit or loss (FVTPL):
Other investments
Other non-current assets
Trade and other receivables
Held for trading derivatives that are not in a designated and effective hedging relationship
Cash and cash equivalents

Derivatives designated and effective as hedging instruments (fair value movements through OCI)

Financial liabilities at fair value
Financial liabilities mandatorily measured at fair value through profit or loss (FVTPL):
Contingent consideration liabilities
Held for trading derivatives that are not in a designated and effective hedging relationship
Derivatives designated and effective as hedging instruments (fair value movements through OCI)

At 31 December 2019
Financial assets at fair value
Financial assets measured at fair value through other comprehensive income (FVTOCI):
Other investments designated at FVTOCI
Trade and other receivables
Financial assets mandatorily measured at fair value through profit or loss (FVTPL):
Other investments
Other non-current assets
Trade and other receivables
Held for trading derivatives that are not in a designated and effective hedging relationship

Cash and cash equivalents
Derivatives designated and effective as hedging instruments (fair value movements through OCI)

Financial liabilities at fair value
Financial liabilities mandatorily measured at fair value through profit or loss (FVTPL):
Contingent consideration liabilities
Held for trading derivatives that are not in a designated and effective hedging relationship
Derivatives designated and effective as hedging instruments (fair value movements through OCI)

Level 1 
£m

Level 2 
£m

Level 3
£m

Total 
£m

2,281
–

–
–
–
–
3,292

–

5,573

–
–
–
–

–
1,942

–
–
46
63
–

89

2,140

658
–

121
30
–
5
–

–

814

2,939
1,942

121
30
46
68
3,292

89

8,527

–
(191)
(31)
(222)

(5,869)
(9)
– 
(5,878)

(5,869)
(200)
(31)
(6,100)

Level 1 
£m

Level 2 
£m

Level 3
£m

Total 
£m

1,128
–

–
1,665

653
–

56
44
–
4

–
–

1,781
1,665

56
44
44
357

2,142
167

6,256

–
–
44
353

–
167

2,229

757

–
–
–
–

2,142
–

3,270

–
–
–
–

–
(141)
(48)
(189)

(5,479)
–
–
(5,479)

(5,479)
(141)
(48)
(5,668)

GSK Annual Report 2020   219

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued43. Financial instruments and related disclosures continued

Movements in the year for financial instruments measured using Level 3 valuation methods are presented below:

At 1 January
Net losses recognised in the income statement
Net gains recognised in other comprehensive income
Settlement of contingent consideration liabilities
Settlement of contingent consideration receivables
Additions
Disposals and settlements
Transfers from Level 3
Other movements

At 31 December

2020 
£m
(4,722)
(1,269)
160
885
–
126
(172)
(72)
–

(5,064)

2019 
£m
(5,532)
(103)
31
893
(42)
241
(33)
(174)
(3)

(4,722)

Net losses of £1,269 million (2019 – £103 million) attributable to Level 3 financial instruments which were recognised in the 
income statement included net losses of £1,269 million (2019 – £97 million) in respect of financial instruments which were held  
at the end of the year. Losses of £1,269 million (2019 – £105 million) were reported in Other operating income and gains of  
£nil (2019 – £2 million) were reported in Finance income. Charges of £1,114 million (2019 – £31 million) arose from 
remeasurement of the contingent consideration payable for the acquisition of the former Shionogi-ViiV Healthcare joint venture  
and £161 million (2019 – £67 million) arose from remeasurement of the contingent consideration payable for the acquisition of the 
Novartis Vaccines business. Net gains of £160 million (2019 – £31 million) attributable to Level 3 financial instruments reported in 
Other comprehensive income as Fair value movements on equity investments included net gains of £144 million (2019 – net gains  
of £38 million) in respect of financial instruments held at the end of the year, of which net gains of £39 million (2019 – net gains of  
£174 million) arose prior to transfer from Level 3 on equity investments which transferred to a Level 1 valuation methodology as  
a result of listing on a recognised stock exchange during the year. Net gains and losses include the impact of exchange movements.

Financial liabilities measured using Level 3 valuation methods at 31 December included £5,359 million (2019 – £5,103 million) in 
respect of contingent consideration payable for the acquisition in 2012 of the former Shionogi-ViiV Healthcare joint venture. This 
consideration is expected to be paid over a number of years and will vary in line with the future performance of specified products 
and movements in certain foreign currencies. They also included £477 million (2019 – £339 million) in respect of contingent 
consideration for the acquisition in 2015 of the Novartis Vaccines business. This consideration is expected to be paid over a 
number of years and will vary in line with the future performance of specified products, the achievement of certain milestone  
targets and movements in certain foreign currencies. Sensitivity analysis on these balances is provided in Note 32, ‘Contingent 
consideration liabilities’.

(b) Trade and other receivables, Other non-current assets and other items in Assets held for sale in scope of IFRS 9
The following table reconciles financial instruments within Trade and other receivables, Other non-current assets and other items  
in Assets held for sale which fall within the scope of IFRS 9 to the relevant balance sheet amounts. The financial assets are 
predominantly non-interest earning. Non-financial instruments include tax receivables, pension surplus balances and prepayments, 
which are outside the scope of IFRS 9.

Trade and other receivables  
  (Note 25)
Other non-current assets  
  (Note 23)
Other items in Assets held 
  for sale (Note 27)

At  
FVTPL 
£m

At  
FVTOCI 
£m

Amortised
cost 
£m

Financial 
instruments 
£m

Non-
financial 
instruments 
£m

2020

Total 
£m

At  
FVTPL 
£m

At  
FVTOCI  
£m

Amortised 
cost 
£m

Financial 
instruments 
£m

Non- 
financial 
instruments 
£m

2019

Total 
£m

46

1,942

3,990

5,978

974

6,952

44

1,665

4,533

6,242

960

7,202

30

–

76

–

–

37

–

67

–

974

1,041

–

–

1,942

4,027

6,045

1,948

7,993

44

–

88

–

–

76

69

120

69

900

1,020

22

91

1,665

4,678

6,431

1,882

8,313

Trade and other receivables include trade receivables of £5,549 million (2019 – £5,487 million). The Group has portfolios in each 
of the three business models under IFRS 9 due to factoring arrangements in place: £46 million (2019 – £44 million) is held to sell 
the contractual cash flows and is measured at FVTPL, £1,942 million (2019 – £1,665 million) is held to either collect or sell the 
contractual cash flows and is measured at FVTOCI and £3,561 million (2019 – £3,778 million) is held to collect the contractual 
cash flows and is measured at amortised cost. At 31 December 2019, Other items in Assets held for sale included £44 million of 
trade receivables measured at amortised cost. 

220   GSK Annual Report 2020

Notes to the financial statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
43. Financial instruments and related disclosures continued

(c) Trade and other payables, Other provisions, Other non-current liabilities, Contingent consideration liabilities and other 
items in Assets held for sale in scope of IFRS 9
The following table reconciles financial instruments within Trade and other payables, Other provisions, Other non-current liabilities, 
Contingent consideration liabilities and other items in Assets held for sale which fall within the scope of IFRS 9 to the relevant 
balance sheet amounts. The financial liabilities are predominantly non-interest bearing. Accrued wages and salaries are included 
within financial liabilities. Non-financial instruments include payments on account, tax and social security payables and provisions 
which do not arise from contractual obligations to deliver cash or another financial asset, which are outside the scope of IFRS 9. 

Trade and other payables 
  (Note 28)
Other provisions  
  (Note 31)
Other non-current liabilities 
  (Note 33)

Contingent consideration 
  liabilities (Note 32)
Other items in Assets held  
  for sale (Note 27)

At FVTPL 
£m

Amortised
cost 
£m

Financial 
instruments 
£m

Non- 
financial 
instruments 
£m

Total 
£m

At FVTPL 
£m

Amortised 
cost 
£m

Financial 
instruments 
£m

2020

Non- 
financial 
instruments 
£m

2019

Total 
£m

–

–

–

(14,977)

(14,977)

(863)

(15,840)

(232)

(232)

(1,527)

(1,759)

(72)

(72)

(731)

(803)

–

–

–

(14,177)

(14,177)

(762)

(14,939)

(94)

(84)

(94)

(1,197)

(1,291)

(84)

(760)

(844)

(5,869)

–

–

–

(5,869)

–

–

–

(5,869)

(5,479)

–

(5,479)

–

(5,479)

–

–

(126)

(126)

(87)

(213)

(5,869)

(15,281)

(21,150)

(3,121)

(24,271)

(5,479)

(14,481)

(19,960)

(2,806)

(22,766)

(d) Derivative financial instruments and hedging programmes
Derivatives are only used for economic hedging purposes and not as speculative investments and are classified as ‘held for trading’, 
other than designated and effective hedging instruments, and are presented as current assets or liabilities if they are expected to be 
settled within 12 months after the end of the reporting period, otherwise they are classified as non-current. The Group has the 
following derivative financial instruments:

2020 
Fair value

Liabilities 
£m

Assets 
£m

2019 
Fair value

Liabilities 
£m

Assets 
£m

Non-current
Cash flow hedges – Interest rate swap contracts 
  (principal amount – £nil (2019 – £850 million))
Net investment hedges – Cross currency swaps 
  (principal amount – £nil (2019 – £1,514 million))
Current
Cash flow hedges – Interest rate swap contracts  
  (principal amount – £899 million (2019 – £637 million))
Net investment hedges – Cross currency swaps 
  (principal amount – £549 million (2019 – £nil))
Cash flow hedges – Foreign exchange contracts  
  (principal amount – £24 million (2019 – £1,746 million))
Net investment hedges – Foreign exchange contracts  
  (principal amount – £11,193 million (2019 – £9,376 million)) 
Derivatives designated and effective as hedging instruments

Non-current

Embedded and other derivatives
Current
Foreign exchange contracts 
  (principal amount – £13,563 million (2019 – £18,856 million))
Embedded and other derivatives

Derivatives classified as held for trading

Total derivative instruments

–

–

–

–

–

89
89

5

57
6

68

157

–

–

(1)

(18)

–

(12)
(31)

(10)

(190)
–

(200)

(231)

1

98

–

–

24

44
167

4

103
250

357

524

–

–

(1)

–

(17)

(30)
(48)

(1)

(140)
–

(141)

(189)

Fair value hedges
At 31 December 2020 and 31 December 2019, the Group had no designated fair value hedges.

GSK Annual Report 2020   221

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
43. Financial instruments and related disclosures continued

Net investment hedges
At 31 December 2020, certain foreign exchange contracts were designated as net investment hedges in respect of the foreign 
currency translation risk arising on consolidation of the Group’s net investment in its European (Euro), Singaporean (SGD) and 
Japanese (JPY) foreign operations as shown in the table above. 

The carrying value of bonds on page 218 included £7,681 million (2019 – £8,636 million) that were designated as hedging 
instruments in net investment hedges. 

Cash flow hedges
During 2018, 2019 and 2020, the Group entered into forward foreign exchange contracts which have been designated as cash 
flow hedges. These were entered into to hedge the foreign exchange exposure arising on cash flows from Euro denominated 
coupon payments relating to notes issued under the Group’s European Medium Term Note programme, on the buyout of Novartis’  
non-controlling interest in the Consumer Healthcare Joint Venture in 2018, on the divestment of Horlicks and other nutrition brands 
which took place in 2020 and on refinancing existing debt maturities. 

The Group manages its cash flow interest rate risk by using floating-to-fixed interest rate swaps. In addition, the Group carries a 
balance in reserves that arose from pre-hedging fluctuations in long-term interest rates when pricing bonds issued in prior years 
and in the current year. The balance is reclassified to finance costs over the life of these bonds.

Foreign exchange risk 
In the current year, the Group has designated certain foreign exchange forward contracts and swaps as cash flow and net 
investment hedges. Foreign exchange derivative financial assets and liabilities are presented in the line ‘Derivative financial 
instruments’ (either as assets or liabilities) on the Consolidated balance sheet. The following tables detail the foreign exchange 
forward contracts and swaps outstanding at the end of the reporting period, as well as information on the related hedged items. 
The notional value of foreign exchange forward contracts and swaps is the absolute total of outstanding positions at the balance 
sheet date. 

Hedge effectiveness is determined at the inception of the hedge relationship, and through periodic prospective effectiveness 
assessments to ensure that an economic relationship exists between the hedged item and hedging instrument. The Group enters 
into hedge relationships where the critical terms of the hedging instrument match exactly with the terms of the hedged item, and so 
a qualitative assessment of effectiveness is performed. If changes in circumstances affect the terms of the hedged item such that 
the critical terms no longer match exactly with the critical terms of the hedging instrument, the Group uses the hypothetical 
derivative method to assess effectiveness. 

The main source of hedge ineffectiveness in these hedging relationships is the effect of the counterparty and the Group’s own 
credit risk on the fair value of the foreign exchange forward contracts and swaps, which is not reflected in the fair value of the 
hedged item attributable to changes in foreign exchange rates and ineffectiveness on rolling the cash flow hedges of the 
divestments mentioned above. No other sources of ineffectiveness emerged from these hedging relationships. Ineffectiveness  
to be recorded from cash flow hedges amounted to a gain of £7 million in 2020 (2019 – loss of £7 million). No ineffectiveness  
was recorded from net investment hedges (2019 – £nil).

Included in the table below under ‘Borrowings’ are bonds with notional value of US$750 million that have been swapped to fixed 
interest rate EUR debt with a cross currency interest rate swap.

Average 
exchange rate 

Foreign 
currency 

Notional 
value 
£m

2020

Carrying 
value 
£m

1.12

EUR

24
24

0.1
0.1

Hedging instruments
Cash flow hedges
Foreign exchange contracts
Buy foreign currency:
3 to 6 months

222   GSK Annual Report 2020

Notes to the financial statements continued 
 
43. Financial instruments and related disclosures continued

Hedging instruments
Net investment hedges
Foreign exchange contracts
Sell foreign currency:
Less than 3 months
Less than 3 months
Less than 3 months
Borrowings (including cross currency interest rate swaps):
3 to 6 months
Over 6 months

Hedged items

Cash flow hedges
Variability in cash flows from a highly probable forecast transaction 
Variability in cash flows from foreign exchange exposure arising on  
  Euro denominated coupon payments relating to debt issued

Net investment hedges
Net investment in foreign operations

Average 
exchange rate 

Foreign 
currency 

Notional 
value 
£m

2020

Carrying 
value 
£m

1.10
1.79
139.41

EUR
SGD
JPY

EUR
EUR

9,663
1,387
143

549
7,117
18,859

60
13
4

(550)
(7,131)
(7,604)

2020

Periodic change in value  
for calculating hedge 
ineffectiveness 
£m

Cumulative balance in cash 
flow hedge reserve/foreign 
currency translation reserve  
for continuing hedges 
£m

–

–

903

–

–

(1,983)

There are no balances in the cash flow hedge reserve arising from hedging relationships for which hedge accounting is no longer 
applied.

Hedging instruments
Cash flow hedges
Foreign exchange contracts
Buy foreign currency:
3 to 6 months
Over 6 months
Sell foreign currency:
Less than 3 months
Less than 3 months

Net investment hedges
Foreign exchange contracts
Sell foreign currency:
Less than 3 months
Less than 3 months
Less than 3 months
Less than 3 months
Borrowings (including cross currency interest rate swaps):
3 to 6 months
Over 6 months

Average 
exchange rate 

Foreign 
currency 

Notional 
value 
£m

2019

Carrying 
value 
£m

1.14
1.15

EUR
EUR

93.85
52.82

INR/GBP
INR/SGD

1.18
1.77
92.23
142.26

EUR
SGD
INR
JPY

EUR
EUR

47
23

999
677

1,746

8,250
471
239
416

638
7,914
17,928

(1)
–

5
3

7

2
3
6
3

(638)
(7,998)
(8,622)

GSK Annual Report 2020   223

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued 
 
  
 
 
43. Financial instruments and related disclosures continued

Hedged items

Cash flow hedges
Variability in cash flows from a highly probable forecast transaction 
Variability in cash flows from foreign exchange exposure arising on  
  Euro denominated coupon payments relating to debt issued

Net investment hedges
Net investment in European foreign operations

2019

Periodic change in value  
for calculating hedge 
ineffectiveness 
£m

Cumulative balance in cash 
flow hedge reserve/foreign 
currency translation reserve  
for continuing hedges 
£m

(7)

(1)

(42)

1

(987)

(1,080)

There are no balances in the cash flow hedge reserve arising from hedging relationships for which hedge accounting is no longer 
applied. 

The following table details the effectiveness of the hedging relationships and the amounts reclassified from the hedging reserve to 
profit or loss:

Cash flow hedges
Variability in cash flows from a highly probable forecast transaction

Variability in cash flows from foreign exchange exposure arising on  
  Euro denominated coupon payments relating to debt issued 

Net investment hedges

Net investment in foreign operations

Amount reclassified to profit or loss

2020

Amount  
of hedge 
ineffectiveness  
gains/(losses)
recognised in 
profit or loss 
£m

Line item  
in profit or  
loss in  
which hedge 
ineffectiveness 
is included

Hedged  
future cash 
flows 
no longer 
expected to 
occur 
£m

Hedging  
gains/(losses) 
recognised in 
reserves 
£m

Line item  
in which 
reclassification 
adjustment 
is included 

As hedged  
item affects  
profit or loss 
£m

(15)

–

(903)

7

–

–

Other 
operating 
income/ 
(expense)
Finance 
income/ 
(expense)

Finance 
income/ 
(expense)

–

–

–

51

–

–

Other 
operating 
income/ 
(expense)
Finance 
income/ 
(expense)

Finance 
income/ 
(expense)

The following table details the effectiveness of the hedging relationships and the amounts reclassified from the hedging reserve to  
profit or loss:

Amount reclassified to profit or loss

2019

Amount  
of hedge 
ineffectiveness 
gains/(losses) 
recognised in 
profit or loss 
£m

Line item  
in profit or  
loss in  
which hedge 
ineffectiveness 
is included

Hedged  
future cash 
flows 
no longer 
expected to 
occur 
£m

Hedging  
gains/(losses) 
recognised in 
reserves 
£m

Line item  
in which 
reclassification 
adjustment 
is included 

As hedged  
item affects  
profit or loss 
£m

–

1

987

(7)

–

–

Other 
operating 
income/ 
(expense)
Finance 
income/ 
(expense)

Finance 
income/ 
(expense)

–

–

–

–

–

–

Other 
operating 
income/ 
(expense)
Finance 
income/ 
(expense)

Finance 
income/ 
(expense)

Cash flow hedges
Variability in cash flows from a highly probable forecast transaction

Variability in cash flows from foreign exchange exposure arising on  
  Euro denominated coupon payments relating to debt issued 

Net investment hedges

Net investment in foreign operations

224   GSK Annual Report 2020

Notes to the financial statements continued  
 
 
 
43. Financial instruments and related disclosures continued

Interest rate risk
The Group manages its cash flow interest rate risk by using floating-to-fixed interest rate swaps, where at quarterly intervals the 
difference between fixed contract rates and floating rate interest amounts calculated by reference to the agreed notional principal 
amounts are exchanged.

The interest rate swap contracts, exchanging floating rate interest for fixed interest, have been designated as cash flow hedges to 
hedge the variability of the interest cash flows associated with floating rate debt relating to notes issued under the Group’s 
European Medium Term Note programme. The interest rate swaps and the interest payments on the loan occur simultaneously and 
the amount accumulated in equity is reclassified to profit or loss over the period that the floating rate interest payments affect profit 
or loss.

The critical terms of the interest rate swap contracts and their corresponding hedged items are the same. A qualitative assessment 
of effectiveness is performed and it is expected that the value of the interest rate swap contracts and the value of the corresponding 
hedged items will systematically change in opposite directions in response to movements in the underlying interest rates. The main 
sources of ineffectiveness in these hedge relationships are the effects of the Group’s own credit risk on the fair value of the interest 
rate swap contracts, which are not reflected in the fair value of the hedged item attributable to the change in interest rates. No other 
sources of ineffectiveness emerged from these hedging relationships.

The following tables provide information regarding interest rate swap contracts outstanding and the related hedged items at  
31 December 2020 and 31 December 2019. Interest rate swap contract assets and liabilities are presented in the line ‘Derivative 
financial instruments’ (either as assets or liabilities) on the Consolidated balance sheet.

Hedging instruments
Less than 1 year
1 to 2 years

Hedged items
Variable rate borrowings

Hedging instruments
Less than 1 year
1 to 2 years

Hedged items
Variable rate borrowings

Average 
contracted fixed 
rate
%
0.17
–

Change in  
fair value for 
recognising 
hedge 
ineffectiveness 
£m
3
–

Notional 
principal  
value
£m
1,449
–

2020

Fair value 
assets/ 
(liabilities) 
£m
(19)
–

2020

Change in value 
used for 
calculating 
hedge 
ineffectiveness 
£m
(3)

Balance in cash 
flow hedge 
reserve for 
continuing 
hedges 
£m
1

Average 
contracted fixed 
rate
%
0.11
0.13

Change in  
fair value for 
recognising 
hedge 
ineffectiveness 
£m
–
(6)

Notional 
principal  
value
£m
637
1,418

2019

Fair value 
assets/ 
(liabilities) 
£m
(1)
33

2019

Change in value 
used for 
calculating 
hedge 
ineffectiveness 
£m
6

Balance in cash 
flow hedge 
reserve for 
continuing 
hedges 
£m
4

GSK Annual Report 2020   225

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued43. Financial instruments and related disclosures continued

The following table details the effectiveness of the hedging relationships and the amounts reclassified from the hedging reserve to 
profit or loss:

Cash flow hedges
Variability in cash flows

Pre-hedging of long-term interest rates

Cash flow hedges
Variability in cash flows

Pre-hedging of long-term interest rates

Amount reclassified to profit or loss

2020

Hedging  
gains/(losses) 
recognised in 
reserves 
£m

Amount  
of hedge 
ineffectiveness 
recognised in 
profit or loss 
£m

Line item  
in profit or  
loss in  
which hedge 
ineffectiveness 
is included 

Hedged  
future cash 
flows  
no longer 
expected to 
occur 
£m

Line item  
in which 
reclassification 
adjustment is 
included 

As hedged  
item affects 
profit or loss 
£m

3

(7)

–

–

Finance 
income/ 
(expense)

Finance 
income/ 
(expense)

–

–

–

3

Finance 
income/ 
(expense)

Finance 
income/ 
(expense)

2019

Amount reclassified to profit or loss

Hedging  
gains/(losses) 
recognised in 
reserves 
£m

Amount  
of hedge 
ineffectiveness 
recognised in 
profit or loss 
£m

Line item  
in profit or  
loss in  
which hedge 
ineffectiveness 
is included 

Hedged  
future cash 
flows  
no longer 
expected to 
occur 
£m

Line item  
in which 
reclassification 
adjustment is 
included 

As hedged  
item affects 
profit or loss 
£m

(7)

(12)

–

–

Finance 
income/ 
(expense)

Finance 
income/ 
(expense)

–

–

(2)

3

Finance 
income/ 
(expense)

Finance 
income/ 
(expense)

(e) Offsetting of financial assets and liabilities
Financial assets and liabilities are offset and the net amount reported in the balance sheet where there is a legally enforceable right 
to offset the recognised amounts, and there is an intention to settle on a net basis or realise the asset and settle the liability 
simultaneously. There are also arrangements that do not meet the criteria for offsetting but still allow for the related amounts to be 
offset in certain circumstances, such as bankruptcy or the termination of a contract. 

The following tables set out the financial assets and liabilities that are offset, or subject to enforceable master netting arrangements 
and other similar agreements but not offset, as at 31 December 2020 and 31 December 2019. The column ‘Net amount’ shows the 
impact on the Group’s balance sheet if all offset rights were exercised. 

Gross 
financial 
assets/ 
(liabilities) 
£m

5,997
157

(14,996)
(231)

At 31 December 2020
Financial assets
Trade and other receivables
Derivative financial instruments

Financial liabilities
Trade and other payables
Derivative financial instruments

226   GSK Annual Report 2020

 Financial 
(liabilities)/ 
assets  
offset 
£m

 Net financial 
assets/ 
(liabilities) 
£m

Related 
amounts not  
offset 
£m

5,978
157

(28)
(142)

Net 
amount 
£m

5,950
15

(14,977)
(231)

28
142

(14,949)
(89)

(19)
–

19
–

Notes to the financial statements continued 
 
43. Financial instruments and related disclosures continued

At 31 December 2019
Financial assets
Trade and other receivables
Derivative financial instruments

Financial liabilities
Trade and other payables
Derivative financial instruments

Gross 
financial 
assets/ 
(liabilities) 
£m

6,246
524

(14,181)
(189)

 Financial 
(liabilities)/ 
assets  
offset 
£m

 Net financial 
assets/ 
(liabilities) 
£m

Related 
amounts not  
offset
£m

6,242
524

(62)
(131)

Net
balance 
£m

6,180
393

(14,177)
(189)

62
131

(14,115)
(58)

(4)
–

4
–

Amounts which do not meet the criteria for offsetting on the balance sheet but could be settled net in certain circumstances 
principally relate to derivative transactions under ISDA (International Swaps and Derivatives Association) agreements where each 
party has the option to settle amounts on a net basis in the event of default of the other party. As there is presently not a legally 
enforceable right of offset, these amounts have not been offset in the balance sheet, but have been presented separately in the 
table above.

(f) Debt interest rate repricing table
The following table sets out the exposure of the Group to interest rates on debt, including commercial paper. The maturity analysis 
of fixed rate debt is stated by contractual maturity and of floating rate debt by interest rate repricing dates. For the purpose of this 
table, debt is defined as all classes of borrowings other than lease liabilities.

Floating and fixed rate debt less than one year
Between one and two years
Between two and three years
Between three and four years
Between four and five years
Between five and ten years
Greater than ten years
Total

Original issuance profile:
Fixed rate interest
Floating rate interest

2020

Total 
debt 
£m
(3,495)
(2,561)
(4,061)
(1,622)
(1,398)
(5,981)
(6,915)
(26,033)

(23,002)
(3,031)
(26,033)

2019

Total 
£m
(6,678)
(3,235)
(2,643)
(2,308)
(1,595)
(5,904)
(6,895)
(29,258)

(21,763)
(7,495)
(29,258)

GSK Annual Report 2020   227

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued 
 
43. Financial instruments and related disclosures continued

(g) Sensitivity analysis
The tables below illustrate the estimated impact on the income statement and equity as a result of hypothetical market movements 
in foreign exchange and interest rates in relation to the Group’s financial instruments. The range of variables chosen for the 
sensitivity analysis reflects management’s view of changes which are reasonably possible over a one-year period.

Foreign exchange sensitivity
The Group operates internationally and is primarily exposed to foreign exchange risk in relation to Sterling against movements in US 
Dollar, Euro and Japanese Yen. Foreign exchange risk arises from the translation of financial assets and liabilities which are not in 
the functional currency of the entity that holds them. Based on the Group’s net financial assets and liabilities as at 31 December, a 
weakening and strengthening of Sterling against these currencies, with all other variables held constant, is illustrated in the tables 
below. The tables exclude financial instruments that expose the Group to foreign exchange risk where this risk is fully hedged with 
another financial instrument.

Income statement impact of non-functional currency foreign exchange exposures
10 cent appreciation of the US Dollar
10 cent appreciation of the Euro
10 yen appreciation of the Yen

Income statement impact of non-functional currency foreign exchange exposures
10 cent depreciation of the US Dollar
10 cent depreciation of the Euro
10 yen depreciation of the Yen

2020

2019

Increase/(decrease) in 
income 
£m
20
(25)
(1)

Increase/(decrease) in 
income 
£m
3
(29)
–

2020

2019

Increase/(decrease) in 
income 
£m
(17)
21
1

Increase/(decrease) in 
income 
£m
(3)
25
–

The equity impact, shown below, for foreign exchange sensitivity relates to derivative and non-derivative financial instruments 
hedging the Group’s net investments in its European (Euro) foreign operations and cash flow hedges of its foreign exchange 
exposure arising on Euro denominated coupon payments relating to notes issued under the Group’s European Medium Term  
Note programme.

Equity impact of non-functional currency foreign exchange exposures
10 cent appreciation of the Euro

Equity impact of non-functional currency foreign exchange exposures
10 cent depreciation of the Euro

2020

2019

Increase/(decrease)  
in equity 
£m
(1,711)

Increase/(decrease)  
in equity 
£m
(1,561)

2020

2019

Increase/(decrease)  
in equity 
£m
1,429

Increase/(decrease)  
in equity 
£m
1,316

228   GSK Annual Report 2020

Notes to the financial statements continued 
 
 
  
  
43. Financial instruments and related disclosures continued

The tables below present the Group’s sensitivity to a weakening and strengthening of Sterling against the relevant currency based 
on the composition of net debt as shown in Note 29 adjusted for the effects of foreign exchange derivatives that are not part of net 
debt but affect future foreign currency cash flows.

Impact of foreign exchange movements on net debt
10 cent appreciation of the US Dollar

10 cent appreciation of the Euro

10 yen appreciation of the Yen

Impact of foreign exchange movements on net debt
10 cent depreciation of the US Dollar

10 cent depreciation of the Euro

10 yen depreciation of the Yen

2020

2019

(Increase)/decrease  
in net debt 
£m
(782)

(Increase)/decrease  
in net debt 
£m
(1,051)

286

23

2020

74

(5)

2019

(Increase)/decrease  
in net debt 
£m
675

(Increase)/decrease  
in net debt 
£m
903

(239)

(20)

(63)

5

Interest rate sensitivity
The Group is exposed to interest rate risk on its outstanding borrowings and investments where any changes in interest rates will 
affect future cash flows or the fair values of financial instruments.

The majority of debt is issued at fixed interest rates and changes in the floating rates of interest do not significantly affect the 
Group’s net interest charge, although the majority of cash and liquid investments earn floating rates of interest.

The table below hypothetically shows the Group’s sensitivity to changes in interest rates in relation to Sterling, US Dollar and Euro 
floating rate financial assets and liabilities. If the interest rates applicable to floating rate financial assets and liabilities were to have 
increased by 1% (100 basis points), and assuming other variables had remained constant, it is estimated that the Group’s finance 
income for 2020 would have increased by approximately £14 million (2019 – £9 million decrease). A 1% (100 basis points) 
movement in interest rates is not deemed to have a material effect on equity.

Income statement impact of interest rate movements
1% (100 basis points) increase in Sterling interest rates

1% (100 basis points) increase in US Dollar interest rates

1% (100 basis points) increase in Euro interest rates

2020

2019

Increase/(decrease)  
in income 
£m
8

Increase/(decrease)  
in income 
£m
14

28

(22)

(4)

(19)

GSK Annual Report 2020   229

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued  
  
43. Financial instruments and related disclosures continued

(h) Contractual cash flows for non-derivative financial liabilities and derivative instruments
The following tables provide an analysis of the anticipated contractual cash flows including interest payable for the Group’s non-
derivative financial liabilities on an undiscounted basis. For the purpose of this table, debt is defined as all classes of borrowings 
except for lease liabilities. Interest is calculated based on debt held at 31 December without taking account of future issuance. 
Floating rate interest is estimated using the prevailing interest rate at the balance sheet date. Cash flows in foreign currencies are 
translated using spot rates at 31 December. 

At 31 December 2020
Due in less than one year

Between one and two years

Between two and three years

Between three and four years

Between four and five years

Between five and ten years

Greater than ten years

Debt 
£m
(3,493)

(2,566)

(4,078)

(1,632)

(1,407)

(6,018)

(6,997)

Gross contractual cash flows

(26,191)

At 31 December 2019
Due in less than one year

Between one and two years

Between two and three years

Between three and four years

Between four and five years

Between five and ten years

Greater than ten years

Debt 
£m
(6,678)

(3,232)

(2,651)

(2,318)

(1,607)

(5,946)

(6,976)

Gross contractual cash flows

(29,408)

Interest  
on debt 
£m
(725)

(686)

(621)

(576)

(539)

(2,177)

(2,985)

(8,309)

Interest  
on debt 
£m
(780)

(742)

(667)

(600)

(559)

(2,276)

(3,328)

(8,952)

Lease  
liabilities 
£m
(230)

(207)

(126)

(96)

(86)

(239)

(133)

Finance  
charge  
on lease  
liabilities 
£m
(34)

(28)

(22)

(18)

(15)

(47)

(16)

(1,117)

(180)

Lease  
liabilities 
£m
(240)

(227)

(119)

(105)

(93)

(296)

(170)

(1,250)

Finance  
charge  
on lease  
liabilities 
£m
(41)

(36)

(30)

(23)

(19)

(52)

(22)

(223)

Trade payables  
and other  
liabilities not 
in net debt 
£m
(15,783)

(995)

(897)

(867)

(883)

(3,169)

(1,529)

(24,123)

Trade payables  
and other 
liabilities not 
in net debt 
£m
(14,952)

(912)

(806)

(835)

(799)

(3,131)

(984)

(22,419)

Total 
£m
(20,265)

(4,482)

(5,744)

(3,189)

(2,930)

(11,650)

(11,660)

(59,920)

Total 
£m
(22,691)

(5,149)

(4,273)

(3,881)

(3,077)

(11,701)

(11,480)

(62,252)

The table below provides an analysis of the anticipated contractual cash flows for the Group’s derivative instruments excluding 
equity options which do not give rise to cash flows, and other embedded derivatives, which are not material, using undiscounted 
cash flows. Cash flows in foreign currencies are translated using spot rates at 31 December. The gross cash flows of foreign 
exchange contracts are presented for the purpose of this table although, in practice, the Group uses standard settlement 
arrangements to reduce its liquidity requirements on these instruments.

Cash flows on interest rate swaps are not shown in the table below as they are not significant.

2020

2019

Gross cash inflows

Gross cash ouflows

Gross cash inflows

Gross cash outflows

Cross  
currency 
interest rate 
swaps 
£m
551

–

551

Foreign 
exchange 
forward 
contracts  
and swaps 
£m
32,451

–

32,451

Cross  
currency 
interest rate 
swaps 
£m
(569)

Foreign 
exchange 
forward 
contracts  
and swaps 
£m
(32,508)

–

–

(569)

(32,508)

Cross 
currency 
interest rate 
swaps 
£m
33

1,529

1,562

Foreign 
exchange 
forward 
contracts  
and swaps 
£m
33,273

–

33,273

Cross 
currency 
interest rate 
swaps 
£m
(2)

(1,430)

(1,432)

Foreign 
exchange 
forward 
contracts  
and swaps 
£m
(33,290)

–

(33,290)

Due in less than one year

Between one and two years

Gross contractual cash flows

230   GSK Annual Report 2020

Notes to the financial statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
44. Employee share schemes

GSK operates several employee share schemes, including the Share Value Plan, whereby awards are granted to employees to 
acquire shares or ADS in GlaxoSmithKline plc at no cost after a three year vesting period and the Performance Share Plan, 
whereby awards are granted to employees to acquire shares or ADS in GlaxoSmithKline plc at no cost, subject to the achievement 
by the Group of specified performance targets. The granting of these restricted share awards has replaced the granting of options 
to employees as the cost of the schemes more readily equates to the potential gain to be made by the employee. The Group also 
operates savings related share option schemes, whereby options are granted to employees to acquire shares in GlaxoSmithKline 
plc at a discounted price. 

Grants of restricted share awards are normally exercisable at the end of the three-year vesting or performance period. Awards are 
normally granted to employees to acquire shares or ADS in GlaxoSmithKline plc but in some circumstances may be settled in cash. 
Grants under savings-related share option schemes are normally exercisable after three years’ saving. In accordance with UK 
practice, the majority of options under the savings-related share option schemes are granted at a price 20% below the market price 
ruling at the date of grant. Options under historical share option schemes were granted at the market price ruling at the date of grant.

The total charge for share-based incentive plans in 2020 was £393 million (2019 – £432 million; 2018 – £393 million). Of this 
amount, £313 million (2019 – £302 million; 2018 – £304 million) arose from the Share Value Plan. See Note 9, ‘Employee Costs’ 
for further details.

GlaxoSmithKline share award schemes

Share Value Plan
Under the Share Value Plan, share awards are granted to certain employees at no cost. The awards vest after two and a half to 
three years and there are no performance criteria attached. The fair value of these awards is determined based on the closing share 
price on the day of grant, after deducting the expected future dividend yield of 5.0% (2019 – 4.2%; 2018 – 4.8%) over the duration 
of the award.

Number of shares and ADS issuable
At 1 January 2018

Awards granted

Awards exercised

Awards cancelled

At 31 December 2018

Awards granted

Awards exercised

Awards cancelled

At 31 December 2019

Awards granted

Awards exercised

Awards cancelled

At 31 December 2020

Shares 
Number (000)
33,925

12,751

(11,089)

(1,519)

34,068

12,814

(11,709)

(1,704)

33,469

13,223

(11,402)

(1,418)

33,872

Weighted 
fair value

£13.74

£15.85

£13.60

ADS 
Number (000)
17,392

6,503

(5,583)

(925)

17,387

7,008

(6,079)

(976)

17,340

7,411

(5,746)

(1,015)

17,990

Weighted 
fair value

$35.28

$37.90

$34.42

Performance Share Plan
Under the Performance Share Plan, share awards are granted to Directors and senior executives at no cost. The percentage of 
each award that vests is based upon the performance of the Group over a defined measurement period with dividends reinvested 
during the same period. For awards granted from 2015 to 2019, the performance conditions are based on three equally weighted 
measures over a three-year performance period. These were adjusted free cash flow, TSR and R&D new product performance.  
For awards granted from 2020, the performance conditions are based on four measures over a three-year performance period. 
These are adjusted free cash flow (30%), TSR (30%), R&D new product performance (20%) and pipeline progress (20%).  

The fair value of the awards is determined based on the closing share price on the day of grant. For TSR performance elements, 
this is adjusted by the likelihood of that condition being met, as assessed at the time of grant.

During 2020, awards were made of 4.2 million shares at a weighted fair value of £13.92 and 1.4 million ADS at a weighted fair 
value of $35.85. At 31 December 2020, there were outstanding awards over 12.4 million shares and 3.8 million ADS.

GSK Annual Report 2020   231

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued44. Employee share schemes continued

Share options and savings-related options
For the purposes of valuing savings-related options to arrive at the share-based payment charge, a Black-Scholes option pricing 
model has been used. The assumptions used in the model are as follows:

Risk-free interest rate

Dividend yield

Volatility

Expected life

Savings-related options grant price (including 20% discount)

2020 Grant
(0.07)%

2019 Grant
0.44%

2018 Grant
0.76%

6.2%

27%

3 years

£10.34

4.5%

22%

3 years

£14.15

5.3%

21%

3 years

£12.09

Options outstanding

At 31 December 2020

Share option 
schemes – shares
Weighted 
exercise 
price

Number 
000

–

n/a

Share option 
schemes – ADS
Weighted 
exercise 
price

Savings-related 
share option schemes
Weighted 
exercise 
price

Number 
000

n/a

7,332

£11.32

Number 
000

–

Range of exercise prices on options outstanding at year end

          n/a     

          n/a     

£10.34

–     £14.15

Weighted average market price on exercise during year 

Weighted average remaining contractual life

£16.52

n/a

$42.41

n/a

£16.29

2.1 years

Options over 3.1 million shares were granted during the year under the savings-related share option scheme at a weighted average 
fair value of £2.12. At 31 December 2020, 5.9 million of the savings-related share options were not exercisable. All of the other 
share options and ADS options were exercisable or expired if not exercised on or before 22 July 2020.

There has been no change in the effective exercise price of any outstanding options during the year.

Employee Share Ownership Plan Trusts
The Group sponsors Employee Share Ownership Plan (ESOP) Trusts to acquire and hold shares in GlaxoSmithKline plc to satisfy 
awards made under employee incentive plans and options granted under employee share option schemes. The trustees of the 
ESOP Trusts purchase shares with finance provided by the Group by way of loans or contributions. The costs of running the ESOP 
Trusts are charged to the income statement. Shares held by the ESOP Trusts are deducted from other reserves and amortised 
down to the value of proceeds, if any, receivable from employees on exercise by a transfer to retained earnings. The trustees have 
waived their rights to dividends on the shares held by the ESOP Trusts.

Shares held for share award schemes

Number of shares (000)

Nominal value

Carrying value

Market value

Shares held for share option schemes

Number of shares (000)

Nominal value

Carrying value

Market value

232   GSK Annual Report 2020

2020

48,835

2019

36,225

£m
12

194

655

2020

139

£m
–

1

2

£m
9

134

645

2019

139

£m
–

1

2

Notes to the financial statements continued 
 
 
 
45. Principal Group companies

The following represent the principal subsidiaries and their countries of incorporation of the Group at 31 December 2020.  
The equity share capital of these entities is wholly owned by the Group except where its percentage interest is shown otherwise.  
All companies are incorporated in their principal country of operation except where stated.

England

US

Glaxo Group Limited
Glaxo Operations UK Limited
GlaxoSmithKline Capital plc
GlaxoSmithKline Consumer Healthcare Holdings Limited*
GlaxoSmithKline Consumer Healthcare (UK) Trading Limited (68%)
GlaxoSmithKline Consumer Trading Services Limited (68%)
GlaxoSmithKline Export Limited
GlaxoSmithKline Finance plc
GlaxoSmithKline Holdings Limited*
GlaxoSmithKline Research & Development Limited
GlaxoSmithKline Services Unlimited*
GlaxoSmithKline UK Limited
Setfirst Limited
SmithKline Beecham Limited
ViiV Healthcare Finance Limited (78.3%)
ViiV Healthcare Limited (78.3%)
ViiV Healthcare UK Limited (78.3%)

Block Drug Company, Inc. (68%)
Corixa Corporation
GlaxoSmithKline Capital Inc.
GlaxoSmithKline Consumer Healthcare Holdings (US) LLC (68%)
GlaxoSmithKline Consumer Healthcare, L.P. (59.84%)
GlaxoSmithKline Holdings (Americas) Inc.
GlaxoSmithKline LLC
Human Genome Sciences, Inc.
GSK Consumer Health, Inc. (68%)
PF Consumer Healthcare 1 LLC (68%)
GSK Equity Investments, Limited
Stiefel Laboratories, Inc.
Tesaro, Inc.
ViiV Healthcare Company (78.3%)

Europe

Others

GlaxoSmithKline Biologicals SA (Belgium)
GlaxoSmithKline Sante Grand Public SAS (France) (68%)
Laboratoire GlaxoSmithKline (France)
ViiV Healthcare SAS (France) (78.3%)
GlaxoSmithKline Consumer Healthcare GmbH & Co. KG (Germany) (68%)
GlaxoSmithKline GmbH & Co. KG (Germany)
GSK Vaccines GmbH (Germany)
GlaxoSmithKline Consumer Healthcare S.r.l (Italy) (68%)
GlaxoSmithKline S.p.A. (Italy)
GSK Vaccines S.r.l. (Italy)
ViiV Healthcare S.r.l. (Italy) (78.3%)
Pfizer Consumer Manufacturing Italy S.r.l. (Italy) (68%)
GSK Services Sp z o.o. (Poland)
GlaxoSmithKline Trading Services Limited (Republic of Ireland)
GlaxoSmithKline Healthcare AO (Russia) (68%)
GlaxoSmithKline S.A. (Spain)
Laboratorios ViiV Healthcare, S.L. (Spain) (78.3%)
GSK Consumer Healthcare S.A. (Switzerland) (68%)

GlaxoSmithKline Australia Pty Ltd (Australia)
GlaxoSmithKline Consumer Healthcare Australia Pty Ltd (Australia) (68%)
GlaxoSmithKline Brasil Limitada (Brazil)
GlaxoSmithKline Consumer Healthcare ULC/GlaxoSmithKline Soins De  
  Sante Aux Consommateurs SRI (Canada) (68%)
GlaxoSmithKline Inc. (Canada)
ID Biomedical Corporation of Quebec (Canada)
PF Consumer Healthcare Canada ULC/PF Soins De Sante SRI (Canada) (68%)
GlaxoSmithKline Limited (China (Hong Kong))
Sino-American Tianjin Smith Kline & French Laboratories Ltd (China) (37.4%)
Wyeth Pharmaceutical Co. Ltd (China) (68%)
GlaxoSmithKline Asia Pvt. Limited (India)
GlaxoSmithKline Pharmaceuticals Limited (India) (75%)
GlaxoSmithKline Consumer Healthcare Japan K.K. (Japan) (68%)
GlaxoSmithKline K.K. (Japan)
GlaxoSmithKline Pakistan Limited (Pakistan) (82.6%)
Glaxo Wellcome Manufacturing Pte Ltd. (Singapore)
GlaxoSmithKline Korea Limited (Republic of Korea)
GlaxoSmithKline llaclari Sanayi ve Ticaret A.S. (Turkey)

* 

Directly held wholly-owned subsidiary of GlaxoSmithKline plc.

The subsidiaries and associates listed above principally affect the figures in the Group’s financial statements. Each of 
GlaxoSmithKline Capital Inc., GlaxoSmithKline Capital plc and GlaxoSmithKline LLC, is a wholly-owned finance subsidiary of the 
company, and the company has fully and unconditionally guaranteed the securities issued by each of GlaxoSmithKline Capital Inc., 
GlaxoSmithKline Capital plc and GlaxoSmithKline LLC.

See pages 287 to 298 for a complete list of subsidiary undertakings, associates and joint ventures, which form part of these 
financial statements.

GSK Annual Report 2020   233

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued46. Legal proceedings

The Group is involved in significant legal and administrative 
proceedings, principally product liability, intellectual property, 
tax, anti-trust, consumer fraud and governmental investigations. 
The most significant of these matters, other than tax matters,  
are described below. The Group makes provision for these 
proceedings on a regular basis as summarised in Note 2, 
‘Accounting principles and policies’ and Note 31, ‘Other 
provisions’. Note 2 also describes when disclosure is made  
of proceedings for which there is no provision. Legal expenses 
incurred and provisions related to legal claims are charged to 
selling, general and administration costs. The Group does not 
believe that information about the amount sought by plaintiffs, if 
that is known, would be meaningful with respect to those legal 
proceedings. This is due to a number of factors, including, but 
not limited to, the stage of proceedings, the entitlement of 
parties to appeal a decision and clarity as to theories of liability, 
damages and governing law.

At 31 December 2020, the Group’s aggregate provision for 
legal and other disputes (not including tax matters described  
in Note 14, ‘Taxation’) was £320 million. There can be no 
assurance that any losses that result from the outcome of  
any legal proceedings will not exceed by a material amount  
the amount of the provisions reported in the Group’s financial 
statements. If this were to happen, it could have a material 
adverse impact on the results of operations of the Group in  
the reporting period in which the judgements are incurred  
or the settlements entered into.

Intellectual property
Intellectual property claims include challenges to the validity  
and enforceability of the Group’s patents on various products  
or processes as well as assertions of non-infringement of  
those patents. A loss in any of these cases could result in loss 
of patent protection for the product at issue. The consequences 
of any such loss could be a significant decrease in sales of that 
product and could materially affect future results of operations 
for the Group.

Coreg
In 2014, GSK initiated suit against Teva for inducing 
infringement of its patent relating to the use of carvedilol (Coreg) 
in decreasing mortality caused by congestive heart failure. In 
June 2017, the case proceeded to a jury trial in the US District 
Court for the District of Delaware. The jury returned a verdict  
in GSK’s favour, awarding GSK lost profits and reasonable 
royalties for a total award of $235.51 million. On 29 March 
2018, the trial judge ruled on post-trial motions filed by Teva  
and found that substantial evidence at trial did not support  
the jury’s finding of induced infringement, overturning the jury 
award. GSK appealed, and on 2 October 2020, a divided panel 
of the Court of Appeals for the Federal Circuit reversed the 
district court’s ruling and reinstated the jury award in GSK’s 
favour. On 2 December 2020, Teva filed a petition for rehearing 
en banc. The court granted Teva’s petition, but only for a 
rehearing by the three-member panel that issued the original 
decision. The oral argument took place on 23 February 2021, 
and we await the court’s ruling.

234   GSK Annual Report 2020

Dolutegravir/Tivicay/Triumeq/Dovato/Juluca
In 2017, ViiV Healthcare received patent challenge letters  
under the Hatch-Waxman Act from Cipla, Dr. Reddy’s Labs  
and Apotex for Triumeq and Tivicay; letters from Lupin and 
Mylan for Triumeq; and a letter from Sandoz for Tivicay. ViiV 
Healthcare lists two patents in the FDA Orange Book for Tivicay 
and Triumeq. One patent covers the molecule dolutegravir and 
expires on 5 October 2027. The second patent claims a crystal 
form of dolutegravir and expires on 8 December 2029. All the 
letters challenged only the later-expiring crystal form patent. 
Several of the generic companies allege only that the crystal 
form patent is invalid, while others claim the crystal form patent 
is both invalid and not infringed by their proposed products. In 
2017, ViiV Healthcare filed patent infringement suits against all 
six generic companies. 

The matters against Mylan and Laurus (as a successor to  
Dr. Reddy’s Labs) have been resolved. The cases against the 
other defendants have been consolidated into a single case in 
the US District Court for the District of Delaware. No trial date 
has yet been set.

In September 2019, ViiV Healthcare received a paragraph IV 
letter from Cipla relating to Dovato and challenging only the 
crystal form patent. On 4 November 2019, ViiV Healthcare filed 
suit against Cipla in the US District Court for the District of 
Delaware. No trial date has yet been set.

In January 2020, ViiV Healthcare received a paragraph IV letter 
from Lupin relating to Juluca and challenging the crystal form 
patent as well as a patent relating to the combination of 
dolutegravir and rilpivirine that expires on 24 January 2031.  
On 28 February 2020, ViiV Healthcare filed suit against Lupin 
on both patents. Additionally, on 12 June 2020, Cipla sent ViiV 
Healthcare a paragraph IV letter related to Juluca, and on  
22 July 2020, ViiV Healthcare filed suit against Cipla in federal 
court in Delaware. The court has yet to set a trial date.

On 7 February 2018, ViiV Healthcare filed patent infringement 
litigation regarding bictegravir against Gilead Sciences, Inc. 
(Gilead) in the US District Court for the District of Delaware and 
Canadian federal court. ViiV Healthcare alleges that Gilead’s 
triple combination HIV drug containing the HIV integrase 
inhibitor bictegravir infringes ViiV Healthcare’s patent covering 
dolutegravir and other compounds that include dolutegravir’s 
unique chemical scaffold. In both the US and Canada, ViiV 
Healthcare is seeking financial redress rather than injunctive 
relief. A jury trial in the US case is set for 10 January 2022.  

In the Canadian matter, a four-day summary trial on the issue  
of infringement was held in January 2020. On 6 April 2020, the 
court ruled that Gilead’s bictegravir compound did not infringe 
ViiV Healthcare’s Canadian patent. ViiV Healthcare has 
appealed. 

ViiV Healthcare also has commenced actions in the UK, France, 
Germany, Japan, South Korea and Australia against Gilead, 
alleging that Gilead’s Biktarvy infringes certain of ViiV 
Healthcare’s HIV integrase inhibitor patents. The infringement 
trial in the German action is set for 22 April 2021. 

Notes to the financial statements continued46. Legal proceedings continued

Kivexa
In June 2017, Biogaran commenced proceedings in France 
seeking revocation of the French supplementary protection 
certificate (SPC) covering Kivexa. No trial date has been set  
for this action.

In the UK, a long-pending group action alleging that Seroxat 
caused severe discontinuation symptoms concluded on  
3 July 2020, with the trial court entering judgement in the 
Group’s favour, along with an award of costs. A US case 
involving discontinuation-type claims also resolved in 2020.

Product liability
The Group is currently a defendant in a number of product 
liability lawsuits. 

Avandia
As of January 2021, all Avandia product liability cases have 
settled, but there are two remaining US class actions brought 
by third-party payers. These actions assert claims under the 
Racketeer Influenced and Corrupt Organizations Act (RICO) 
and state consumer protection laws. In December 2019,  
the Third Circuit Court of Appeals reversed the summary 
judgements granted in favour of the Group and remanded the 
third-party payer cases back to district court. No trial dates  
have yet been set. 

Seroxat/Paxil and Paxil CR
The Seroxat/Paxil (paroxetine) product liability matters involve 
three general types of allegations:  (i) that use of Paxil during 
pregnancy caused congenital malformations, persistent 
pulmonary hypertension or autism; (ii) that Paxil treatment 
caused patients to commit suicidal or violent acts; and (iii) that 
the Group failed to warn that patients could experience certain 
symptoms on discontinuing Seroxat/Paxil treatment.

The Group has reached agreements to settle the majority of the 
US claims relating to the use of Paxil during pregnancy as of 
January 2021, but four lawsuits remain pending in the US.  
Two additional actions are pending in Canada.

At the beginning of 2020, there were six pending claims or 
cases (five in the US and one case in Canada) concerning 
allegations that patients who took paroxetine or Paxil committed 
or attempted to commit suicide or acts of violence. The Dolin 
case, involving the suicide of a man who allegedly took generic 
paroxetine manufactured by Mylan, concluded in 2020 in favour 
of the Group, leaving five pending matters (four in the US and 
one in Canada). The remaining US cases are largely dormant.  
In the one pending Canadian action, Carmichael, the Group 
filed a motion for summary judgement based on the statute of 
limitations, which was denied. The Group appealed that ruling, 
and oral argument took place on 16 December 2019. On 8 July 
2020, the appellate court reversed the lower court’s decision 
and granted summary judgement in the Group’s favour. Plaintiff 
filed an application for leave to appeal to the Supreme Court of 
Canada. Briefing on the application is complete as of January 
2021, and the parties await a ruling. 

PPI litigation
The Group is a defendant in the ongoing proton pump inhibitor 
(PPI) litigation, in which plaintiffs allege that their use of PPIs 
caused serious bodily injuries, including acute kidney injury, 
chronic kidney disease and end-stage renal failure. As of 
January 2021, there are approximately 1,650 Prevacid24HR 
personal injury lawsuits and approximately 2,700 Nexium24HR 
cases pending against the Company, nearly all of which are 
pending in a Multidistrict Litigation (MDL) proceeding in the 
District of New Jersey. Manufacturers of other PPIs also are 
named as co-defendants in the MDL. The Group has filed 
motions to dismiss several hundred cases, but the MDL court 
has not yet ruled on those motions. The first PPI bellwether trial 
is set for November 2021. In addition to the MDL cases, a small 
number of cases are pending in state courts.

Zantac
In 2019, the Group was contacted by several regulatory 
authorities regarding the detection of N-Nitroso-dimethylamine 
(NDMA) in Zantac (ranitidine) products. Based on information 
available at the time and correspondence with regulators, the 
Group made the decision to suspend the release, distribution 
and supply of all dose forms of Zantac to all markets pending 
the outcome of the ongoing tests and investigations. Also, as  
a precautionary action, the Group made the decision to initiate  
a voluntary pharmacy/retail level recall of Zantac products 
globally. 

On 30 April 2020, the European Medicines Agency (EMA) 
recommended the suspension of ranitidine medicines. 
Following the publication of the EMA’s recommendation, the 
Company communicated a decision not to re-enter the market. 
In the US, FDA requested that all manufacturers withdraw 
ranitidine products from the market.  

The Group has been named as a defendant in approximately 
1,200 US personal injury claims involving Zantac. Class actions 
alleging economic injury and a third-party payer class action 
also have been filed in federal court. Outside the US, there are 
three class actions pending against the Group in Canada, along 
with a class action in Israel. 

GSK Annual Report 2020   235

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continued46. Legal proceedings continued

On 6 February 2020, the US product liability litigation was 
assigned Multidistrict Litigation (MDL) status in the Southern 
District of Florida. On 24 August 2020, the Group filed motions 
to dismiss the MDL claims based on innovator liability, 
preemption and deficiencies in the pleadings. On 31 December 
2020, the court granted the Group’s motion on innovator 
liability, the generic defendants’ motion on preemption and  
the motion of all defendants on deficiencies in the pleadings. 
Additionally, on 8 January 2021, the court granted the brand 
defendants’ partial motion on preemption, dismissing plaintiffs’ 
claims seeking refunds for the OTC Zantac product. The court 
allowed plaintiffs to replead their master complaints in an 
attempt to cure the deficiencies in their pleadings. The plaintiffs 
have filed notices of appeal related to the decisions on innovator 
liability and generic preemption. 

In addition to the class action litigation, on 20 March 2020,  
the Department of Justice (DOJ) sent the Group notice of a civil 
investigation it had opened into allegations of False Claims Act 
violations by the Group related to Zantac. On 18 June 2020,  
the DOJ served a Civil Investigative Demand on the Group, 
formalizing its request for documents. On the same day, the 
New Mexico Attorney General filed a lawsuit against multiple 
defendants, including the Group, alleging violations of state 
consumer protection and false advertising statutes, among 
other claims. 

Zofran
As of January 2021, the Group is a defendant in 432 product 
liability cases involving Zofran. Two cases are pending in state 
courts, and the rest are either pending in or being transferred  
to the Multidistrict Litigation (MDL) proceeding in the District  
of Massachusetts. The cases allege that children suffered birth 
defects due to their mothers’ ingestion of Zofran and/or generic 
ondansetron for pregnancy-related nausea and vomiting. 
Plaintiffs assert that the Group sold Zofran knowing it was 
unsafe for pregnant women, failed to warn of the risks and 
illegally marketed Zofran “off-label” for use by pregnant women. 

The first Zofran bellwether trial has been set for 18 October 
2021. The parties continue to await rulings from the court on 
motions to exclude general causation experts as well as on the 
Group’s motion for summary judgement in the first case set for 
trial and on its preemption motion.

The Group is also a defendant in four proposed class actions  
in Canada.

Sales and marketing and regulation
The Group’s marketing and promotion of its Pharmaceutical  
and Vaccine products are the subject of certain governmental 
investigations and private lawsuits brought by litigants under 
various theories of law. 

GSK Korea – Proceedings under Fair Trade Laws
In August 2020, GSK Korea was indicted under Korea’s 
Monopoly Regulation and Fair Trade laws in relation to 
government tenders of HPV (Cervarix) and PCV (Synflorix) 
vaccines in 2018 and 2019. The prosecutor has alleged that 
GSK Korea, through the actions of at least one of its 
employees, interfered with the tender process under the 
National Immunisation Programme by using “straw bidders.” 

One employee also has been charged in his individual capacity 
by the prosecutor in relation to the same matter. Further, a 
number of wholesalers are co-defendants in the proceedings. 
The Korea Fair Trade Commission also has commenced an 
investigation of GSK Korea regarding the same matter. GSK 
Korea is cooperating with the authorities on these matters. 
Proceedings are ongoing.

SFO and SEC/DOJ Anti-corruption enquiries 
As previously reported, following the resolution of investigations 
by the UK Serious Fraud Office (SFO), the US Securities  
and Exchange Commission (SEC) and the US Department  
of Justice (DOJ) into the Group’s commercial operations in  
a number of countries, including China, the SFO had requested 
additional information from the Group regarding third-party 
advisers engaged by the company in the course of 
investigations initiated by China’s Ministry of Public Security in 
2013. The SEC and DOJ also were investigating these matters. 
On 22 February 2019, the SFO announced that it had closed 
its investigation and confirmed that it would be taking no further 
action against the Group. The SEC notified the Group on  
8 March 2020 that it was terminating its investigation into these 
matters, and on 4 May 2020, the DOJ likewise informed the 
Group that it would be closing its investigation without a 
recommendation of further action. Accordingly, this matter is 
now concluded.

236   GSK Annual Report 2020

Notes to the financial statements continued46. Legal proceedings continued

Anti-trust/competition
Certain governmental actions and private lawsuits have been 
brought against the Group alleging violation of competition or 
anti-trust laws. 

UK Competition and Markets Authority investigation 
On 12 February 2016, the UK Competition and Markets 
Authority (CMA) issued a decision fining the Group  
£37.6 million for infringement of the Competition Act, in 
connection with agreements to settle patent disputes the  
Group entered into in 2001 and 2002 with potential suppliers  
of generic paroxetine formulations. 

The Group appealed to the Competition Appeal Tribunal  
(CAT), which delivered its initial judgement upholding the fine  
on 8 March 2018 but referred certain questions of law to the 
European Union Court of Justice (ECJ). On 30 January 2020, 
the ECJ issued its judgement endorsing the criteria used by  
the CMA in levying the fine, and the matter now has returned  
to the CAT for entry of a final judgement.

Lamictal
Purported classes of purchasers filed suit in the US District 
Court for the District of New Jersey alleging that the Group  
and Teva Pharmaceuticals unlawfully conspired to delay generic 
competition for Lamictal, resulting in overcharges to the 
purchasers, by entering into an allegedly anti-competitive 
reverse payment settlement to resolve patent infringement 
litigation. A separate count accuses the Group of monopolising 
the market.

On 13 December 2018, the trial judge granted plaintiffs’ class 
certification motion, certifying a class of direct purchasers. The 
Group filed a Rule 23(f) motion in the Court of Appeals for the 
Third Circuit, challenging the class certification decision. On  
22 April 2020, the Court of Appeals vacated the lower court’s 
grant of class certification and remanded the issue back to the 
lower court for further analysis.

On 9 October 2020, the district court heard argument on 
plaintiffs’ renewed motion for class certification after remand. 
We await the court’s decision. 

Commercial and corporate 
The Group historically has been named as a defendant in 
certain cases that allege violations of US securities laws and  
the Employee Retirement Income Security Act (ERISA). 

Securities/ERISA class actions – Stiefel
In February 2020, the Group reached a settlement in principle 
with respect to the claims brought by the US Securities and 
Exchange Commission (SEC) against the Group, relating to the 
Group’s acquisition of Stiefel Laboratories, Inc., in 2009. The 
SEC filed a motion for entry of final judgements on 23 April 
2020, effectively dismissing the case, and this matter has now 
concluded. One claim brought by a private litigant, Martinolich, 
remains pending in federal court in Florida. In that matter, 
plaintiff, a former Stiefel employee, alleges that Stiefel and its 
officers and directors violated ERISA and federal and state 
securities laws by inducing Stiefel employees to sell their shares 
in the employee stock plan back to Stiefel at a greatly 
undervalued price and without disclosing to employees  
that Stiefel was about to be sold to the Group. 

47. Post balance sheet events

An intention to increase the UK corporation tax rate from 19% to 25% (effective 1 April 2023) was announced in the UK Budget on 
3 March 2021. Deferred taxes have been measured using appropriate rates substantively enacted at the balance sheet date.  
The overall effect of the proposed change to the UK corporation tax rate from 19% to 25%, if applied to the deferred tax balance  
at 31 December 2020, would be an increase in deferred tax assets by approximately £350 million.

GSK Annual Report 2020   237

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the financial statements continuedCompany balance sheet – UK GAAP  
(including FRS 101 ‘Reduced Disclosure Framework’) as at 31 December 2020

Fixed assets – investments

Current assets:

Trade and other receivables

Cash at bank

Total current assets

Short term borrowings

Trade and other payables

Total current liabilities

Net current assets

Total assets less current liabilities
Provisions for liabilities
Other non-current liabilities
Net assets

Capital and reserves

Share capital

Share premium account

Other reserves

Retained earnings:

At 1 January

Profit/(loss) for the year

Other changes in retained earnings

Equity shareholders’ funds

2020 
£m

Notes
E

F

G

H

I
J

K

K

L

L

49,206

3,893

(3,446)

2020 
£m
54,992

1,689

14

1,703

–

(531)

(531)

1,172

56,164
(7)
(457)
55,700

1,346

3,281

1,420

49,653

55,700

2019 
£m

18,117

(53)

31,142

2019 
£m
54,854

2,210

12

2,222

(1,000)

(609)

(1,609)

613

55,467
(4)
(317)
55,146

1,346

3,174

1,420

49,206

55,146

The financial statements on pages 238 to 242 were approved by the Board on 8 March 2021 and signed on its behalf by

Sir Jonathan Symonds 
Chairman
GlaxoSmithKline plc 
Registered number: 3888792

Company statement of changes in equity 
for the year ended 31 December 2020

At 1 January 2019

Loss and Total comprehensive expense attributable to shareholders

Distribution received of GlaxoSmithKline Consumer Healthcare Holdings Limited

Total comprehensive income for the year

Dividends to shareholders

Shares issued under employee share schemes

Treasury shares transferred to the ESOP Trusts

At 31 December 2019

Profit and Total comprehensive income attributable to shareholders

Dividends to shareholders

Shares issued under employee share schemes

Treasury shares transferred to the ESOP Trusts

At 31 December 2020

238   GSK Annual Report 2020

Share 
capital 
£m
1,345

Share premium 
account 
£m
3,091

–

–

–

–

Other 
reserves 
£m
1,420

–

–

1,345

3,091

1,420

–

1

–

–

50

33

–

–

–

1,346

3,174

1,420

–

–

–

–

–

–

29

78

–

–

–

–

Retained 
earnings 
£m
18,117

(53)

34,800

34,747

(3,953)

–

295

49,206

3,893

(3,977)

–

531

Total 
equity 
£m
23,973

(53)

34,800

34,747

(3,953)

51

328

55,146
3,893

(3,977)

29

609

1,346

3,281

1,420

49,653

55,700

 
 
Notes to the company balance sheet –  
UK GAAP (including FRS 101 ‘Reduced Disclosure Framework’)

A) Presentation of the financial statements

Description of business
GlaxoSmithKline plc is the parent company of GSK, a major 
global healthcare group which is engaged in the creation  
and discovery, development, manufacture and marketing of 
pharmaceutical products, including vaccines, over-the-counter 
(OTC) medicines and health-related consumer products.

Preparation of financial statements
The financial statements, which are prepared using the 
historical cost convention (as modified to include the revaluation 
of certain financial instruments) and on a going concern basis, 
are prepared in accordance with Financial Reporting Standard 
101 ‘Reduced Disclosure Framework’ and with UK accounting 
presentation and the Companies Act 2006 as at 31 December 
2020, with comparative figures as at 31 December 2019. 

As permitted by section 408 of the Companies Act 2006, the 
income statement of the company is not presented in this 
Annual Report.

The company is included in the Group financial statements of 
GlaxoSmithKline plc, which are publicly available. 

The following exemptions from the requirements of IFRS have  
been applied in the preparation of these financial statements,  
in accordance with FRS 101:

 – Paragraphs 45(b) and 46 to 52 of IFRS 2, ‘Share-based 

payment’

 – IFRS 7, ‘Financial Instruments – Disclosures’

 – Paragraphs 91-99 of IFRS 13, ‘Fair value measurement’

 – Paragraph 38 of IAS 1, ‘Presentation of financial statements’ 

comparative information requirements in respect of  
paragraph 79(a) (iv) of IAS 1

 – Paragraphs 10(d), 10(f), 16, 38(A), 38 (B to D), 40 (A to D),  

111 and 134 to 136 of IAS 1, ‘Presentation of financial 
statements’

 – IAS 7, ‘Statement of cash flows’

 – Paragraph 30 and 31 of IAS 8, ‘Accounting policies, changes  

in accounting estimates and errors’

 – Paragraph 17 of IAS 24, ‘Related party disclosures’ and the  

further requirement in IAS 24 to disclose related party 
transactions entered into between two or more members  
of a Group.

Accounting convention and standards
The balance sheet has been prepared using the historical  
cost convention and complies with applicable UK accounting 
standards.

Accounting principles and policies
The preparation of the balance sheet in conformity with 
generally accepted accounting principles requires management 
to make estimates and assumptions that affect the reported 
amounts of assets and liabilities and disclosure of contingent 
assets and liabilities at the date of the balance sheet. Actual 
amounts could differ from those estimates.

The balance sheet has been prepared in accordance with the 
company’s accounting policies approved by the Board and 
described in Note B. These policies have been consistently  
applied, unless otherwise stated.

Key accounting judgements and estimates
No key accounting judgements or estimates were required in 
the current year.

B) Accounting policies

Foreign currency transactions
 Foreign currency transactions are recorded at the exchange 
rate ruling on the date of transaction. Foreign currency assets 
and liabilities are translated at rates of exchange ruling at the 
balance sheet date.

Dividends paid and received
Dividends paid and received are included in the financial 
statements in the period in which the related dividends are 
actually paid or received.

Expenditure
Expenditure is recognised in respect of goods and services 
received when supplied in accordance with contractual terms. 
Provision is made when an obligation exists for a future liability 
in respect of a past event and where the amount of the 
obligation can be reliably estimated.

Investments in subsidiary companies
Investments in subsidiary companies are held at cost less any 
provision for impairment and also includes a capital contribution 
in relation to movements in contingent consideration.

Impairment of investments
The carrying value of investments are reviewed for impairment 
when there is an indication that the investment might be 
impaired. One of the assessment methods used is to compare 
the carrying value of each investment against its share of the 
Group’s valuation on the basis of overall market capitalisation. 
Any impairment charge is recognised in the income statement 
in the year concerned.

Share-based payments
The issuance by the company to its subsidiaries of a grant  
over the company’s shares, represents additional capital 
contributions by the company in its subsidiaries. An additional 
investment in subsidiaries results in a corresponding increase  
in shareholders’ equity. The additional capital contribution is 
based on the fair value of the grant issued, allocated over the 
underlying grant’s vesting period.

GSK Annual Report 2020   239

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the company balance sheet – UK GAAP
(including FRS 101 ‘Reduced Disclosure Framework’) continued

Taxation
Current tax is provided at the amounts expected to be paid 
applying tax rates that have been enacted or substantively 
enacted by the balance sheet date.

Financial guarantees
Liabilities relating to guarantees issued by the company on 
behalf of its subsidiaries are initially recognised at fair value  
and amortised over the life of the guarantee.

Deferred tax is provided in full, using the liability method, on 
temporary differences arising between the tax bases of assets  
and liabilities and their carrying amounts in the financial 
statements. Deferred tax assets are only recognised to the 
extent that they are considered recoverable against future 
taxable profits.

Deferred tax is measured at the average tax rates that are 
expected to apply in the periods in which the temporary 
differences are expected to be realised or settled. Deferred  
tax liabilities and assets are not discounted.

E) Fixed assets – investments

Shares in GlaxoSmithKline Services Unlimited
Shares in GlaxoSmithKline Holdings (One) Limited

Shares in GlaxoSmithKline Holdings Limited

Shares in GlaxoSmithKline Consumer Healthcare Holdings Limited

Shares in GlaxoSmithKline Mercury Limited

Capital contribution relating to share-based payments

Contribution relating to contingent consideration

C)  Operating profit
A fee of £12,600 (2019 – £12,000) relating to the audit of the 
company has been charged in operating profit. 

D)  Dividends
The directors declared four interim dividends resulting in a 
dividend for the year of 80 pence, in line with the dividend for 
2019. For further details, see Note 16 to the Group financial 
statements, ‘Dividends’. 

2020 
£m

637
18

17,888

34,800

33

53,376

1,139

477

54,992

2019 
£m

637
18

17,888

34,800

33

53,376

1,139

339

54,854

The shares in GlaxoSmithKline Consumer Healthcare Holdings Limited were received during 2019 as a dividend in specie as part 
of a Group reorganisation prior to the acquisition of the Pfizer consumer healthcare business.

2020 
£m

2019 
£m

10

1,231

1,241

448

1,689

14

1,645

1,659

551

2,210

F) Trade and other receivables

Amounts due within one year:

UK Corporation tax recoverable

Amounts owed by Group undertakings

Amounts due after more than one year:

Amounts owed by Group undertakings

240   GSK Annual Report 2020

Notes to the company balance sheet – UK GAAP
(including FRS 101 ‘Reduced Disclosure Framework’) continued

G) Short-term borrowings
The £1 billion borrowing at 31 December 2019 related to the balance of a facility taken out in June 2018 as part of the financing  
of the buyout of the non-controlling interest in the Consumer Healthcare Joint Venture held by Novartis. This loan was repaid on  
18  May 2020. 

H) Trade and other payables

Amounts due within one year:

Other creditors

Contingent consideration payable

Amounts owed to Group undertakings

2020 
£m

511

20

–

531

2019 
£m

564

22

23

609

The company has guaranteed debt issued by its subsidiary companies from two of which it receives fees. In aggregate, the company 
has outstanding guarantees over £24.9 billion of debt instruments (2019 – £27.8 billion). The amounts due from the subsidiary 
company in relation to these guarantee fees will be recovered over the life of the bonds and are disclosed within ‘Trade and other 
receivables’ (see Note F). 

I) Provisions for liabilities

At 1 January

Charge for the year

Utilised

At 31 December

The provisions relate to a number of legal and other disputes in which the company is currently involved.

J) Other non-current liabilities

Contingent consideration payable

2020 
£m
4

15

(12)

7

2020 
£m
457

457

2019 
£m
16

5

(17)

4

2019 
£m
317

317

The contingent consideration relates to the amount payable for the acquisition in 2015 of the Novartis Vaccines portfolio. The 
current year liability is included within ‘Trade and other payables’. For further details, see Note 32 to the Group financial statements, 
‘Contingent consideration liabilities’.

GSK Annual Report 2020   241

Investor informationFinancial statementsStrategic reportGovernance and remunerationNotes to the company balance sheet – UK GAAP
(including FRS 101 ‘Reduced Disclosure Framework’) continued

K) Share capital and share premium account

Share capital issued and fully paid

At 1 January 2019

Issued under employee share schemes

Ordinary shares acquired by ESOP trusts

At 31 December 2019

Issued under employee share schemes

Ordinary shares acquired by ESOP trusts

At 31 December 2020

Number of shares issuable under employee share schemes

Number of unissued shares not under option

Ordinary Shares of 25p each

Share 
premium 
account 

Number

£m

£m

5,379,067,624

1,345

3,091

4,034,607

–

1

–

50

33

5,383,102,231

1,346

3,174

2,087,386

–

–

–

29

78

5,385,189,617

1,346

3,281

31 December 
2020 
000
48,205

4,566,605

31 December 
2019 
000 
57,871

4,559,027

At 31 December 2020, of the issued share capital, 48,975,304 shares were held in the ESOP Trusts, 355,205,950 shares were 
held as Treasury shares and 4,981,008,363 shares were in free issue. All issued shares are fully paid. The nominal, carrying and 
market values of the shares held in the ESOP Trusts are disclosed in Note 44, ‘Employee share schemes’.

L) Retained earnings and other reserves
The profit of GlaxoSmithKline plc for the year was £3,893 million (2019 – £53 million loss). After dividends paid of £3,977 million 
(2019 – £3,953 million), the effect of £531 million Treasury shares transferred to a subsidiary company (2019 – £295 million) and 
no distribution received of the shares in a subsidiary company (2019 – £34,800) million, retained earnings at 31 December 2020 
stood at £49,653 million (2019 – £49,206 million), of which £38,896 million was unrealised (2019 – £38,896 million). Dividends 
to shareholders are paid out of the realised profits of the company, which at 31 December 2020 amounted to £10,757 million  
(2019 – £10,310 million).

Other reserves includes a capital redemption reserve and a reserve reflecting historical contributions of shares in the company 
which were issued to satisfy share option awards granted to employees of subsidiary companies.

M) Group companies
See pages 287 to 298 for a complete list of subsidiaries, associates, joint ventures and other significant shareholdings, which forms 
part of these financial statements.

242   GSK Annual Report 2020

 
Strategic report

Governance and remuneration

Financial statements

Investor information

Investor 
information

In this section

Quarterly trend 
Pharmaceuticals turnover 
Vaccines turnover 
Five year record 
Product development pipeline 
Products, competition and intellectual property 
Principal risks and uncertainties 
Share capital and control 
Dividends 
Financial calendar 2021 
Annual General Meeting 2021 
Tax information for shareholders 
Shareholder services and contacts 
US law and regulation 
Group companies 
Glossary of terms 

244
246
248
249
255
258
261
276
278
279
279
280
282
284
287
299

GSK Annual Report 2020   243
GSK Annual Report 2020   243

Investor informationFinancial statementsStrategic reportGovernance and remunerationFinancial record

Quarterly trend

An unaudited analysis of the Group results is provided by quarter in Sterling for the financial year 2020. 

Income statement – Total

Turnover

Pharmaceuticals

Vaccines

Consumer Healthcare 

Corporate and other unallocated turnover

Total turnover

Cost of sales

Selling, general and administration 

Research and development 

Royalty income

Other operating income/(expense)
Operating profit

Net finance costs

Share of after-tax profits/(losses) of associates  
  and joint ventures

Profit before taxation

Taxation

Tax rate %
Profit after taxation for the period

Profit attributable to non-controlling interests

Profit attributable to shareholders
Basic earnings per share (pence)

Diluted earnings per share (pence)

Income statement – Adjusted

Total turnover

Cost of sales

Selling, general and administration 

Research and development 

Royalty income
Operating profit

Net finance costs

Share of after-tax profits/(losses) of associates  
  and joint ventures

Profit before taxation

Taxation

Tax rate %
Profit after taxation for the period

Profit attributable to non-controlling interests

Profit attributable to shareholders
Adjusted earnings per share (pence)

12 months 2020

Q4 2020

Q3 2020

Q2 2020

£m

£%

CER%

CER%

£m

£%

Reported

Pro-forma

Reported

CER%

Reported

CER%

Reported

CER%

Q1 2020

£m

£%

Reported

CER%

(1)

(1)

(2)

(2)

(2)

(2)

(3)

(3)

6

(9)
(3)

17,056

6,982

10,033

34,071

28

34,099

(11,704)

(11,456)

(5,098)

318

1,624

7,783

(848)

33

6,968

(580)

8.3%

6,388

639

5,749

115.5p

114.1p

34,099

(10,191)

(10,717)

(4,603)

318

8,906

(844)

33

8,095

(1,295)

16.0%

6,800

1,031

5,769

115.9p

(3)

(2)

12

1

1

(1)

–

12

(9)

12

12

21

23

1

1

–

6

(9)
(1)

(2)

(2)

(6)

(1)

(1)

14

3

3

–

2

12

(9)

15

16

25

26

3

2

2

7

(9)
2

1

1

(4)

4,366

2,012

2,360

8,738

1

8,739

(3,171)

(3,162)

(1,470)

91

34

1,061

(234)

(6)

821

18

(2.2)%

839

162

677

13.6p

13.4p

8,739

(2,792)

(2,924)

(1,297)

91

1,817

(233)

(6)

1,578

(220)

13.9%

1,358

195

1,163

23.3p

(4)

15

(8)

(1)

(2)

(2)

(8)

18

11

(3)

16

(7)

–

(1)

(2)

(6)

19

12

(44)

(44)

(52)

(52)

(45)

(45)

(48)

(48)

(2)

(2)

(6)

11

11
(2)

(1)

(2)

(4)

12

12
(1)

(5)

(5)

(6)

(6)

(6)

(5)

£m

4,192

2,032

2,422

8,646

–

8,646

(2,885)

(2,669)

(1,140)

85

(179)

1,858

(198)

11

1,671

(241)

14.4%

1,430

186

1,244

25.0p

24.7p

8,646

(2,540)

(2,477)

(1,049)

85

2,665

(197)

11

2,479

(417)

16.8%

2,062

287

1,775

35.6p

£%

(7)

(12)

(4)

(8)

(8)

(11)

(8)

(5)

(28)

(13)

(14)

(17)

(20)

(8)

(9)

(11)

(10)

(28)

(4)

(5)

(6)

(8)

(3)

(9)

2

(3)

(3)

(8)

(4)

(2)

(26)

(2)

(2)

(5)

(9)

(3)

(6)

(7)

(6)

(26)

4

4

3

1

£m

4,102

1,133

2,389

7,624

–

7,624

(2,449)

(2,709)

(1,301)

75

1,610

2,850

(228)

19

2,641

(201)

7.6%

2,440

177

2,263

45.5p

45.0p

7,624

(2,249)

(2,530)

(1,171)

75

1,749

(227)

19

1,541

(316)

20.5%

1,225

267

958

19.2p

£%

(5)

(29)

25

(2)

(2)

(7)

5

17

(4)

92

(5)

(29)

25

(3)

(3)

(7)

5

15

(10)

90

>100

>100

>100

>100

>100

>100

(2)

–

4

13

(4)

(19)

(3)

–

4

11

(10)

(21)

(21)

(22)

(26)

(27)

(37)

(38)

4,396

1,805

2,862

9,063

27

9,090

(3,199)

(2,916)

(1,187)

67

159

2,014

(188)

9

1,835

(156)

8.5%

1,679

114

1,565

31.5p

31.2p

9,090

(2,610)

(2,786)

(1,086)

67

2,675

(187)

9

2,497

(342)

13.7%

2,155

282

1,873

37.7p

6

19

44

18

19

17

18

18

(8)

41

42

70

87

19

18

16

12

(8)

24

23

32

25

6

19

46

19

19

18

19

18

(5)

42

42

71

89

19

20

18

11

(5)

24

23

32

26

  The calculation of Adjusted results is described on page 51.

244   GSK Annual Report 2020

An unaudited analysis of the Group results is provided by quarter in Sterling for the financial year 2020. 

£m

£%

CER%

CER%

£m

£%

Reported

Pro-forma

Reported

CER%

Quarterly trend

Income statement – Total

Turnover

Pharmaceuticals

Vaccines

Consumer Healthcare 

Corporate and other unallocated turnover

Total turnover

Cost of sales

Selling, general and administration 

Research and development 

Royalty income

Other operating income/(expense)

Share of after-tax profits/(losses) of associates  

Operating profit

Net finance costs

  and joint ventures

Profit before taxation

Taxation

Tax rate %

Profit after taxation for the period

Profit attributable to non-controlling interests

Profit attributable to shareholders

Basic earnings per share (pence)

Diluted earnings per share (pence)

Income statement – Adjusted

Total turnover

Cost of sales

Selling, general and administration 

Research and development 

Share of after-tax profits/(losses) of associates  

Royalty income

Operating profit

Net finance costs

  and joint ventures

Profit before taxation

Taxation

Tax rate %

Profit after taxation for the period

Profit attributable to non-controlling interests

Profit attributable to shareholders

Adjusted earnings per share (pence)

  The calculation of Adjusted results is described on page 51.

17,056

6,982

10,033

34,071

28

34,099

(11,704)

(11,456)

(5,098)

318

1,624

7,783

(848)

33

6,968

(580)

8.3%

6,388

639

5,749

115.5p

114.1p

34,099

(10,191)

(10,717)

(4,603)

318

8,906

(844)

33

8,095

(1,295)

16.0%

6,800

1,031

5,769

115.9p

(3)

(2)

12

1

1

(1)

–

12

(9)

12

12

21

23

1

1

–

6

(9)

(1)

(2)

(2)

(6)

(1)

(1)

14

3

3

–

2

12

(9)

15

16

25

26

(9)

3

2

2

7

2

1

1

(4)

(1)

(1)

(2)

(2)

(2)

(2)

(3)

(3)

6

(9)

(3)

4,366

2,012

2,360

8,738

1

8,739

(3,171)

(3,162)

(1,470)

91

34

1,061

(234)

(6)

821

18

(2.2)%

839

162

677

13.6p

13.4p

8,739

(2,792)

(2,924)

(1,297)

91

1,817

(233)

(6)

1,578

(220)

13.9%

1,358

195

1,163

23.3p

(4)

15

(8)

(1)

(2)

(2)

(8)

18

11

(2)

(2)

(6)

11

11

(2)

(6)

(6)

(44)

(44)

(52)

(52)

(45)

(45)

(48)

(48)

(5)

(5)

(3)

16

(7)

–

(1)

(2)

(6)

19

12

(1)

(2)

(4)

12

12

(1)

(6)

(5)

Financial record continued

Quarterly trend continued

12 months 2020

Q4 2020

Q3 2020

Q2 2020

Reported

CER%

Q1 2020

£m

£%

Reported

CER%

£m

4,192

2,032

2,422

8,646

–

8,646

(2,885)

(2,669)

(1,140)

85

(179)

1,858

(198)

11

1,671

(241)

14.4%

1,430

186

1,244

25.0p

24.7p

8,646

(2,540)

(2,477)

(1,049)

85

2,665

(197)

11

2,479

(417)

16.8%

2,062

287

1,775

35.6p

Reported

CER%

(3)

(9)

2

(3)

(3)

(8)

(4)

(2)

(26)

(2)

(2)

(5)

(9)

(3)

(6)

(7)

(6)

(26)
4

4

3

1

£%

(7)

(12)

(4)

(8)

(8)

(11)

(8)

(5)

(28)

(13)

(14)

(17)

(20)

(8)

(9)

(11)

(10)

(28)
(4)

(5)

(6)

(8)

£m

4,102

1,133

2,389

7,624

–

7,624

(2,449)

(2,709)

(1,301)

75

1,610

2,850

(228)

19

2,641

(201)

7.6%

2,440

177

2,263

45.5p

45.0p

7,624

(2,249)

(2,530)

(1,171)

75

1,749

(227)

19

1,541

(316)

20.5%

1,225

267

958

19.2p

£%

(5)

(29)

25

(2)

(2)

(7)

5

17

(4)

92

(5)

(29)

25

(3)

(3)

(7)

5

15

(10)

90

>100

>100

>100

>100

>100

>100

(2)

–

4

13

(4)
(19)

(3)

–

4

11

(10)
(21)

(21)

(22)

(26)

(27)

(37)

(38)

4,396

1,805

2,862

9,063

27

9,090

(3,199)

(2,916)

(1,187)

67

159

2,014

(188)

9

1,835

(156)

8.5%

1,679

114

1,565

31.5p

31.2p

9,090

(2,610)

(2,786)

(1,086)

67

2,675

(187)

9

2,497

(342)

13.7%

2,155

282

1,873

37.7p

6

19

44

18

19

17

18

18

(8)

41

42

70

87

19

18

16

12

(8)
24

23

32

25

6

19

46

19

19

18

19

18

(5)

42

42

71

89

19

20

18

11

(5)
24

23

32

26

GSK Annual Report 2020   245

Investor informationFinancial statementsStrategic reportGovernance and remunerationFinancial record continued

Pharmaceutical turnover by therapeutic area 2020

US
Growth
£% CER%
23 
21 
19 
18 
2 
1 
(10)
(7)
(27)
(27)
25 
24 
48 
47 

32 
– 
– 
(11)
(10)
28 

33 
1 
1 
(10)
(9)
29 
>100  >100 

(67)
(11)
– 
(50)

14 
14 

72 
54 

– 

(67)
(11)
– 
(40)

16 
16 

74 
55 

– 

2020
£m
944
706
142
–
74
322
168

238
1,213
1,163
368
568
97
130

9
27
–
14

56
56

136
128

8

10 

11 

2,349

(25)
(26)
(14)
(50)
(21)
– 

(24)
(25)
(13)
(50)
(20)
– 
>100  >100 

(67)
– 
25 
(29)
(5)
– 
7 
(47)

(67)
– 
25 
(29)
(5)
– 
7 
(48)

1 

1,755
738
449
80
116
66
27

140
145
158
51
120
37
32
334

2 

4,104

Europe
Growth
£% CER%
20 
21 
22 
22 
17 
18 
– 
– 
1 
1 
13 
14 
65 
65 

16 
5 
7 
(7)
(9)
73 

15 
4 
6 
(8)
(10)
71 
>100  >100 

(61)
(7)
– 
(22)

22 
22 

42 
35 

– 

13 

(14)
(9)
(11)
(9)
(3)
(4)
(4)

(12)
(16)
(24)
(2)
7 
– 
3 
(28)

(1)

(61)
(7)
– 
(17)

20 
20 

40 
33 

– 

12 

(15)
(9)
(11)
(10)
(4)
(4)
– 

(13)
(16)
(25)
(4)
6 
(3)
– 
(28)

(1)

2020
£m
691
533
78
8
29
328
90

158
658
598
288
284
11
15

21
17
–
22

59
51

5
5

–

1,413

4,088
1,465
652
156
239
231
187

284
345
303
25
148
109
56
1,353

5,501

International
Growth
£% CER%
27 
24 
22 
19 
17 
11 
– 
14 
7 
4 
9 
6 
>100  >100 

45 
(5)
(2)
(1)
(9)
57 

46 
(1)
3 
5 
(6)
71 
>100  >100 

(57)
13 
– 
5 

84 
59 

–
– 

– 

10 

(14)
(13)
(10)
(10)
(12)
(10)
(25)

– 
(20)
(16)
(7)
(13)
(11)
(10)
(16)

(9)

(57)
20 
– 
5 

91 
66 

– 
– 

– 

14 

(11)
(10)
(7)
(5)
(7)
(7)
(26)

6 
(15)
(13)
(4)
(9)
(7)
(5)
(14)

(5)

Therapeutic area/major products
Respiratory
Ellipta products
  Anoro Ellipta
  Arnuity Ellipta
  Incruse Ellipta
  Relvar/Breo Ellipta
  Trelegy Ellipta

Nucala
HIV
Dolutegravir products
  Tivicay
  Triumeq
  Juluca
  Dovato

Epzicom/Kivexa
Selzentry
Rukobia
Other

Immuno-inflammation
Benlysta

Oncology
Zejula

Blenrep

Pharmaceuticals 
excluding established 
products

Established pharmaceuticals
Established Respiratory
  Seretide/Advair
  Flixotide/Flovent
  Ventolin
  Avamys/Veramyst
  Other Respiratory

Dermatology
Augmentin
Avodart
Imigran/Imitrex
Lamictal
Seroxat/Paxil
Valtrex
Other

2020
£m
3,749
2,755
547
45
220
1,124
819

994
4,876
4,702
1,527
2,306
495
374

31
91
11
41

727
719

372
339

33

9,724

7,332
3,251
1,535
419
785
297
215

425
490
466
118
537
146
103
1,796

2019
£m
3,081
2,313
514
48
262
971
518

768
4,854
4,633
1,662
2,549
366
56

75
97
–
49

613
613

230
229

–

8,778

8,776
3,900
1,730
629
938
324
279

445
602
574
138
566
160
107
2,284

Pharmaceuticals

17,056

17,554

Total
Growth
£% CER%
23 
22 
20 
19 
8 
6 
(6)
(6)
(15)
(16)
17 
16 
59 
58 

29 
– 
1 
(8)
(10)
35 

30 
1 
2 
(7)
(9)
36 
>100  >100 

(59)
(6)
– 
(16)

19 
17 

62 
48 

– 

11

(16)
(17)
(11)
(33)
(16)
(8)
(23)

(4)
(19)
(19)
(14)
(5)
(9)
(4)
(21)

(3)

(59)
(5)
– 
(12)

20 
19 

62 
48 

– 

12

(15)
(15)
(10)
(32)
(14)
(6)
(23)

(1)
(15)
(17)
(14)
(4)
(6)
(2)
(20)

(1)

2020
£m
2,114
1,516
327
37
117
474
561

598
3,005
2,941
871
1,454
387
229

1
47
11
5

612
612

231
206

25

5,962

1,489
1,048
434
183
430
–
1

1
–
5
42
269
–
15
109

7,451

246   GSK Annual Report 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial record continued

Pharmaceutical turnover by therapeutic area 2019

Therapeutic area/major products

Respiratory
Ellipta products
  Anoro Ellipta
  Arnuity Ellipta
  Incruse Ellipta
  Relvar/Breo Ellipta
  Trelegy Ellipta

Nucala

HIV
Dolutegravir products
  Tivicay
  Triumeq
  Juluca
  Dovato

Epzicom/Kivexa
Selzentry
Other

Immuno-inflammation
Benlysta

Oncology
Zejula

Pharmaceuticals 
excluding established 
products

Established pharmaceuticals
Established Respiratory
  Seretide/Advair
  Flixotide/Flovent
  Ventolin
  Avamys/Veramyst
  Other Respiratory

Dermatology
Augmentin
Avodart
Imigran/Imitrex
Lamictal
Seroxat/Paxil
Valtrex
Other

2019
£m
3,081
2,313
514
48
262
971
518

768
4,854
4,633
1,662
2,549
366
56

75
97
49

613
613

230
229

8,778

8,776
3,900
1,730
629
938
324
279

445
602
574
138
566
160
107
2,284

2018
£m

2,612
2,049
476
44
284
1,089
156

563
4,722
4,420
1,639
2,648
133
–

117
115
70

472
473

–

–

7,806

9,463
4,316
2,422
595
737
300
262

435
570
572
141
617
170
123
2,519

Pharmaceuticals

17,554

17,269

Total
Growth
£% CER%
15
18
10 
13 
5 
8 
5 
9 
(10)
(8)
(13)
(11)
>100  >100 

US
2019
Growth
£m
£% CER%
6
10
1,742
– 
4 
1,289 
(2)
2 
324 
3 
5 
41 
(17)
(13)
161 
381 
(37)
(34)
382  >100  >100 

36 
3 
5 
1 
(4)

33 
1 
2 
(1)
(6)
>100  >100 
– 

– 

(36)
(16)
(30)

30
30

–
–

12

(7)
(10)
(29)
6 
27 
8 
6 

2 
6 
– 
(2)
(8)
(6)
(13)
(9)

2

(35)
(17)
(31)

25
25

–
–

10

(8)
(11)
(29)
4 
25 
6 
2 

3 
6 
(1)
(3)
(10)
(6)
(15)
(9)

–

453 
3,004 
2,938 
977 
1,611 

28 
33 
(1)
3 
– 
4 
(9)
(6)
(7)
(4)
303  >100  >100 
– 

47 

– 

3
53
10

535
535

134
134

(57)
(9)
(44)

27
27

–
–

(57)
(12)
(44)

23
23

–
–

5,415

10 

6 

1,987
1,415 
502 
368 
547 

(24)
(22)
(23)
(21)
(56)
(54)
6 
11 
49 
55 
(2) >(100) >(100)
– 
– 

– 

3 
– 
4 
59 
284 
– 
14 
208 

7,402

– 
– 
(67)
2 
(8)
–
(33)
(40)

(1)

– 
– 
(67)
– 
(12)
– 
(38)
(43)

(4)

2019
£m
783
577
120
–
73
282
102

206
1,156
1,086
395
626
56
9

23
29
18

46
46

96
95

2,081

2,044
807
502
88
120
69
28

159
172
208
52
112
37
31
466

4,125

Europe
Growth
£% CER%
29
29
27 
26 
20 
19 
– 
– 
(1)
(1)
12 
11 
>100  >100 

36 
(3)
– 
5 
(11)

37 
(2)
– 
6 
(11)
>100  >100 
– 

– 

(48)
(17)
(25)

28
24

–
–

13 

(8)
(13)
(16)
(5)
(8)
(7)
– 

(1)
(5)
(13)
(9)
(1)
(5)
3 
(5)

1

(48)
(14)
(29)

28
24

–
–

14 

(8)
(12)
(16)
(4)
(7)
(5)
(4)

(1)
(4)
(12)
(7)
– 
(5)
3 
(4)

2

2019
£m
556
447
70
7
28
308
34

109
694
609
290
312
7
–

49
15
21

32
32

–
–

1,282

4,745
1,678
726
173
271
257
251

283
430
362
27
170
123
62
1,610

6,027

International
Growth
£% CER%
31
33
27 
29 
21 
23 
20 
40 
17 
17 
19 
21 
>100  >100 

56 
13 
22 
28 
15 

50 
13 
22 
28 
15 
>100  >100 
– 

– 

(26)
(32)
(25)

>100 
>100 

–
–

22 

1
4 
– 
2 
6 
14 
7 

4 
11 
13 
4 
(12)
(6)
(14)
(4) 

5

(24)
(32)
(25)

94 
94 

– 
–

21 

1 
3 
(1)
2 
7 
11 
3 

6 
11 
11 
– 
(13)
(7)
(15)
(4)

4

GSK Annual Report 2020   247

Investor informationFinancial statementsStrategic reportGovernance and remuneration 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial record continued

Vaccines turnover 2020

Major products
Meningitis
Bexsero
Menveo
Other
Influenza
Fluarix, FluLaval
Shingles
Shingrix
Established vaccines
Infanrix, Pediarix
Boostrix

Hepatitis

Rotarix

Synflorix

Priorix, Priorix Tetra, Varilrix
Cervarix
Other

2020
£m
1,029
650
265
114
733
733
1,989
1,989
3,231
629
476

576

559

402

261
139
189

2019
£m
1,018
679
267
72
541
541
1,810
1,810
3,788
733
584

874

558

468

232
50
289

Total
Growth
£% CER%
3 
(2)
1 
57 
37 
37
11 
11 
(14)
(13)
(18)

1 
(4)
(1)
58 
35 
35 
10 
10 
(15)
(14)
(18)

(34)

– 

(14)

(33)

1 

(14)

13 

14 
>100  >100 
(35)

(35)

2020
£m
433
260
173
–
535
535
1,675
1,675
1,054
311
257

333

123

–

–
–
30

Vaccines

6,982

7,157

(2)

(1)

3,697

US
Growth
£% CER%
2 
1 
3 
– 
31 
31 
1 
1 
(24)
(13)
(13)

1 
– 
2 
– 
30 
30 
– 
– 
(24)
(14)
(14)

(37)

(12)

–

– 
– 
(55)

(5)

(36)

(11)

–

– 
– 
(56)

(4)

2020
£m
356
324
26
6
98
98
186
186
801
174
140

140

119

53

126
30
19

1,441

4 
2 
44 
– 
75 
75 

Europe
Growth
£% CER%
3 
1 
39 
– 
73 
73 
>100  >100 
>100  >100 
(23)
(19)
(11)

(23)
(18)
(10)

(39)

(39)

6 

(2)

26 
43 
(87)

(3)

6 

(2)

25 
43 
(87)

(4)

£% represents growth at actual exchange rates. CER% represents growth at constant exchange rates. 

Vaccines turnover 2019

Major products
Meningitis
Bexsero
Menveo
Other
Influenza
Fluarix, FluLaval
Shingles
Shingrix
Established vaccines
Infanrix, Pediarix
Boostrix

Hepatitis

Rotarix

Synflorix

Priorix, Priorix Tetra, Varilrix
Cervarix
Other

2019
£m
1,018
679
267
72
541
541
1,810
1,810
3,788
733
584

874

558

468

232
50
289

2018
£m
881
584
232
65
523
523
784
784
3,706
680
517

808

521

424

305
138
313

Vaccines

7,157

5,894

Total
Growth
£% CER%
15 
16 
16 
16 
13 
15 
11 
11 
1
3
1
3
>100
>100
>100
>100
1 
2
8
6
11
13

6 

6 

11

(23) 
(64) 
(7) 

8 

7

10

(24) 
(64) 
(8) 

21

2019
£m
430
260
170
–
412
412
1,669
1,669
1,394
360
299

529

140

–

–
–
66

US
Growth
£% CER%
10 
15 
25 
30 
(6)
(2)
– 
– 
3
7
3
7
>100
>100
>100
>100
11 
15 
17
22
9 
13 

16 

11

– 

– 
– 
3 

11 

6

– 

– 
– 
2 

2019
£m
343
319
18
6
56
56
54
54
1,035
213
156

231

112

54

100
21
148

2 
3 
6 
(25)
(15)
(15)
>100
>100

Europe
Growth
£% CER%
3 
4 
6 
(25)
(15)
(15)
>100
>100
(10)
(19)
(3)

(11) 
(20)
(4)

(6) 

2 

(7)

(37)
5
8 

(5)

(5) 

3 

(5)

(37)
5
10 

(4)

19

3,905

45

39

1,488

£% represents growth at actual exchange rates. CER% represents growth at constant exchange rates. 

248   GSK Annual Report 2020

2020
£m
240
66
66
108
100
100
128
128
1,376
144
79

103

317

349

135
109
140

International
Growth
£% CER%
4 
(20)
(13)
62 
42 
42 
49 
49 
3 
(6)
(36)

(2)
(34)
(16)
64 
37 
37 
47 
47 
1 
(10)
(39)

(10)

4 

(16)

(6)

5 

(15)

2 

5 
>100  >100 
85 

87 

1,844

5 

7 

2019
£m
245
100
79
66
73
73
87
87
1,359
160
129

114

306

414

132
29
75

1,764

International
Growth
£% CER%
50 
43 
48 
37 
100 
93 
16 
16 
4
1
4
1
76
78
76
78
2
1
35 
36 
44
43

9

7

13

(9) 
(75)
(33)

8

10 

8

13

(9) 
(76) 
(33)

9

Financial record continued

Five year record

A record of financial performance is provided, analysed in accordance with current reporting practice. The information included in 
the Five year record is prepared in accordance with IFRS as adopted by the European Union and also with IFRS as issued by the 
International Accounting Standards Board. 

Group turnover by geographic region
US
Europe
International

Group turnover by segment
Pharmaceuticals
Vaccines
Consumer Healthcare
Segment turnover
Corporate and other unallocated turnover

Pharmaceuticals turnover
Respiratory
HIV
Immuno-inflammation
Oncology
Established Pharmaceuticals

Vaccines turnover
Meningitis
Influenza
Shingles
Established Vaccines

Consumer Healthcare turnover
Oral health

Pain relief
Vitamins, minerals and supplements
Respiratory health
Digestive health and other
Sub-total
Brands divested/under review

2020 
£m
14,556
8,164
11,379
34,099

2020 
£m
17,056
6,982
10,033
34,071
28
34,099

2020 
£m
3,749
4,876
727
372
7,332
17,056

2020 
£m
1,029
733
1,989
3,231
6,982

2020 
£m
2,753
2,219
1,506
1,209
1,824
9,511
522
10,033

2019 
£m
13,890
8,069
11,795
33,754

2019 
£m
17,554
7,157
8,995
33,706
48
33,754

2019 
£m
3,081
4,854
613
230
8,776
17,554

2019 
£m
1,018
541
1,810
3,788
7,157

2019 
(revised) 
£m
2,673
1,781
611
1,186
1,646
7,897
1,098
8,995

2018 
£m
11,982
7,973
10,866
30,821

2018 
£m
17,269
5,894
7,658
30,821
–
30,821

2018 
£m
2,612
4,722
472
–
9,463
17,269

2018 
£m
881
523
784
3,706
5,894

2018 
(revised) 
£m
2,496
1,440
103
1,085
1,435
6,559
1,099
7,658

2017 
£m
11,263
7,943
10,980
30,186

2017 
£m
17,276
5,160
7,750
30,186
–
30,186

2017 
£m
1,930
4,350
377
–
10,619
17,276

2017 
£m
890
488
22
3,760
5,160

2017 
(revised) 
£m
2,466
1,465
105
1,057
1,447
6,540
1,210
7,750

2016 
£m
10,197
7,476
10,216
27,889

2016 
£m
16,104
4,592
7,193
27,889
–
27,889

2016 
£m
1,052
3,556
340
–
11,156
16,104

2016 
£m
662
414
–
3,516
4,592

2016 
(revised) 
£m
2,223
1,329
101
965
1,370
5,988
1,205
7,193

GSK Annual Report 2020   249

Investor informationFinancial statementsStrategic reportGovernance and remunerationFinancial record continued

Five year record continued

Financial results – Total
Turnover
Operating profit
Profit before taxation
Profit after taxation

Basic earnings per share

Diluted earnings per share

Weighted average number of shares in issue:
  Basic
  Diluted

Financial results – Adjusted
Turnover
Operating profit
Profit before taxation
Profit after taxation

Adjusted earnings per share

Return on capital employed

2020 
£m
34,099
7,783
6,968
6,388

pence
115.5

114.1

2019 
£m
33,754
6,961
6,221
5,268

pence
93.9

92.6

2018 
£m
30,821
5,483
4,800
4,046

pence
73.7

72.9

2017 
£m
30,186
4,087
3,525
2,169

pence
31.4

31.0

2016 
£m
27,889
2,598
1,939
1,062

pence
18.8

18.6

2020 
millions

2019 
millions

2018 
millions

2017 
millions

2016 
millions

4,976
5,038

4,947
5,016

4,914
4,971

4,886
4,941

4,860
4,909

2020 
£m
34,099
8,906
8,095
6,800

2019 
£m

33,754
8,972
8,236
6,918

2018 
£m

30,821
8,745
8,078
6,543

2017 
£m

30,186
8,568
7,924
6,257

2016 
£m

27,889
7,671
7,024
5,526

pence
115.9

pence
123.9

pence
119.4

pence
111.8

pence
100.6

% 
35.6

% 
56.5

%
134.0

%
83.4

%
28.0

Return on capital employed is calculated as total profit before taxation as a percentage of average net assets over the year.

250   GSK Annual Report 2020

Financial record continued

Five year record continued

Balance sheet
Non-current assets

Current assets

Total assets

Current liabilities

Non-current liabilities

Total liabilities

Net assets

Shareholders’ equity

Non-controlling interests

Total equity

Number of employees

US

Europe

International

Manufacturing

Selling

Administration

Research and development

2020 
£m
60,184

20,247

80,431

(22,148)

(37,475)

(59,623)

2019 
£m
60,201

19,491

79,692

(24,050)

(37,285)

(61,335)

2018 
£m
41,139

16,927

58,066

(22,491)

(31,903)

(54,394)

2017 
£m
40,474

15,907

56,381

(26,569)

(26,323)

(52,892)

2016 
£m
42,370

16,711

59,081

(19,001)

(35,117)

(54,118)

20,808

18,357

3,672

3,489

4,963

14,587

6,221

20,808

2020

15,706

40,711

37,649

94,066

33,848

36,391

11,730

12,097

94,066

11,405

6,952

18,357

2019

16,676

40,524

42,237

99,437

36,925

39,184

11,249

12,079

99,437

3,781

(109)

3,672

(68)

3,557

3,489

2018

13,804

41,943

39,743

95,490

36,527

36,351

10,768

11,844

95,490

2017

14,526

43,002

40,934

98,462

38,245

37,374

11,307

11,536

98,462

1,124

3,839

4,963

2016

14,491

42,330

42,479

99,300

38,372

38,158

11,244

11,526

99,300

The geographic distribution of employees in the table above is based on the location of GSK’s subsidiary companies. The number 
of employees is the number of permanent employed staff at the end of the financial period. It excludes those employees who are 
employed and managed by GSK on a contract basis.

Exchange rates
As a guide to holders of ADS, the following tables set out, for the periods indicated, information on the exchange rate of US Dollars 
for Sterling as reported by the Bank of England (4pm buying rate).

The average rate for the year is calculated as the average of the 4pm buying rates for each day of the year.

Average

High

Low

2020

1.29

2021 
Jan
1.37

1.35

2019

1.28

2020 
Dec
1.36

1.32

2018

1.34

2020
Nov
1.34

1.29

2017

1.29

2020
Oct
1.32

1.29

2016

1.35

2020 
Sep
1.35

1.27

2021
Mar
1.40

1.39

2021
Feb
1.41

1.36

The 4pm buying rate on 3 March was £1= US$1.40. 

GSK Annual Report 2020   251

Investor informationFinancial statementsStrategic reportGovernance and remunerationFinancial record continued

Five year record continued

Adjusted results reconciliation  
31 December 2020
Turnover
Cost of sales
Gross profit

Selling, general and administration
Research and development
Royalty income
Other operating (expense)/income
Operating profit

Net finance costs

Share of after-tax profits of associates and joint ventures 
Profit before taxation

Taxation
Tax rate 
Profit after taxation

Profit attributable to non-controlling interests
Profit attributable to shareholders

Total 
results 
£m
34,099
(11,704)
22,395

(11,456)
(5,098)
318
1,624
7,783

(848)

33
6,968

(580)
8.3%
6,388

639
5,749

Earnings per share

115.5p

12.6p

Weighted average number of shares (millions)

4,976

Intangible 
asset 
amortisation 
£m

Intangible 
asset 
impairment 
£m

Major 
restructuring 
£m

Transaction-
related 
£m

Divestments, 
significant 
legal and 
other items 
£m

Separation 
costs 
£m

16

68

699
699

1
75

31
31

18
214

667
667

659
206

775

263

1,532

2

116
116

(23)

1,215
1,308

(2,839)
(2,823)

2

775

(150)

263

(47)

1,534

1,308

(2,821)

(292)

(229)

17

625

216

1,242

1,079

(2,804)

68

68

(14)

54

54

625

216

4.4p

1,242

25.0p

13.8p

(56.5)p

1.1p

115.9p

392
687

(2,804)

Adjusted results reconciliation  
31 December 2019
Turnover
Cost of sales
Gross profit

Selling, general and administration
Research and development
Royalty income
Other operating (expense)/income
Operating profit

Net finance costs

Share of after-tax profits of associates and joint ventures 
Profit before taxation

Taxation
Tax rate 
Profit after taxation

Profit attributable to non-controlling interests
Profit attributable to shareholders

Earnings per share

Weighted average number of shares (millions)

Intangible 
asset 
amortisation 
£m

Intangible 
asset 
impairment 
£m

Major 
restructuring 
£m

Transaction-
related 
£m

Divestments, 
significant 
legal and 
other items 
£m

713
713

64

777

30
30

4
49

83

777

(156)

83

(17)

658
658

332
114

1
1,105

5

1,110

(208)

621

66

902

621

12.6p

66

1.3p

902

18.2p

383
383

104

(142)
345

345

(124)

221

164
57

1.2p

247
2

(548)
(299)

(1)

(300)

140

(160)

(160)

(3.3)p

Total 
results 
£m
33,754
(11,863)
21,891

(11,402)
(4,568)
351
689
6,961

(814)

74
6,221

(953)
15.3%
5,268

623
4,645

93.9p

4,947

252   GSK Annual Report 2020

Adjusted 
results 
£m
34,099
(10,191)
23,908

(10,717)
(4,603)
318
–
8,906

(844)

33
8,095

(1,295)
16.0%
6,800

1,031
5,769

4,976

Adjusted 
results 
£m
33,754
(10,079)
23,675

(10,715)
(4,339)
351
–
8,972

(810)

74
8,236

(1,318)
16.0%
6,918

787
6,131

123.9p

4,947

Financial record continued

Five year record continued

Adjusted results reconciliation  
31 December 2018
Turnover
Cost of sales
Gross profit

Selling, general and administration
Research and development
Royalty income
Other operating (expense)/income
Operating profit

Net finance costs

Profit on disposal of associates
Share of after-tax profits of associates and joint ventures 
Profit before taxation

Taxation
Tax rate 
Profit after taxation

Profit attributable to non-controlling interests
Profit attributable to shareholders

Earnings per share

Weighted average number of shares (millions)

Total 
results 
£m
30,821
(10,241)
20,580

(9,915)
(3,893)
299
(1,588)
5,483

(717)

3
31
4,800

(754)
15.7%
4,046

423
3,623

73.7p

4,914

Intangible 
asset 
amortisation 
£m

Intangible 
asset 
impairment 
£m

Major 
restructuring 
£m

Transaction-
related 
£m

Divestments, 
significant 
legal and 
other items 
£m

536
536

44

69
69

2
45

580

116

443
443

315
49

2
809

4

580

(109)

116

(19)

813

(170)

471

97

643

471

9.6p

97

2.0p

643

13.1p

15
15

98

1,864
1,977

(3)

1,974

(239)

1,735

251
1,484

30.2p

38
20

(278)
(220)

18

(3)

(205)

(244)

(449)

(449)

(9.2)p

119.4p

4,914

Adjusted results reconciliation  
31 December 2017
Turnover
Cost of sales
Gross profit

Selling, general and administration
Research and development
Royalty income
Other operating (expense)/income
Operating profit

Net finance costs
Profit on disposal of associates
Share of after-tax profits of associates  
  and joint ventures 
Profit before taxation

Taxation
Tax rate 
Profit after taxation

Profit attributable to non-controlling interests
Profit attributable to shareholders

Earnings per share

Weighted average number of shares (millions)

Total 
results 
£m
30,186
(10,342)
19,844

(9,672)
(4,476)
356
(1,965)
4,087

(669)
94

13
3,525

(1,356)
38.5%
2,169

637
1,532

31.4p

4,886

Intangible 
asset 
amortisation 
£m

Intangible 
asset 
impairment 
£m

Major 
restructuring 
£m

Transaction-
related 
£m

Divestments, 
significant 
legal and 
other items 
£m

US tax 
reform 
£m

546
546

400
400

45

288

545
545

248
263

591

688

1,056

4

80
80

1,519
1,599

591

(134)

688

(176)

1,060

1,599

(209)

(619)

457

512

851

457

9.4p

512

10.5p

851

17.4p

980

42
938

83
18

(220)
(119)

8
(94)

(205)

(251)

(456)

(456)

666
666

666

1,078

1,744

114
1,630

Adjusted 
results 
£m
30,821
(9,178)
21,643

(9,462)
(3,735)
299
–
8,745

(698)

–
31
8,078

(1,535)
19.0%
6,543

674
5,869

Adjusted 
results 
£m
30,186
(8,771)
21,415

(9,341)
(3,862)
356
–
8,568

(657)
–

13
7,924

(1,667)
21.0%
6,257

793
5,464

19.2p

(9.4)p

33.3p

111.8p

4,886

GSK Annual Report 2020   253

Investor informationFinancial statementsStrategic reportGovernance and remunerationIntangible 
asset 
amortisation 
£m

Intangible 
asset 
impairment 
£m

Major 
restructuring 
£m

Transaction-
related 
£m

Divestments, 
significant 
legal and 
other items 
£m

547
547

41

588

588

(130)

458

458

9.4p

7
7

13

20

20

(5)

15

297
297

514
159

970

4

974

(217)

757

15

0.3p

757

15.6p

86
86

(81)

3,914
3,919

3,919

(439)

3,480

487
2,993

61.6p

Adjusted 
results 
£m
27,889
(8,351)
19,538

(8,797)
(3,468)
398
–
7,671

(652)

5
7,024

(1,498)
21.3%
5,526

637
4,889

2
2

55
28

(509)
(424)

8

(416)

170

(246)

(246)

(5.1)p

100.6p

4,860

Financial record continued

Five year record continued

Adjusted results reconciliation  
31 December 2016
Turnover
Cost of sales
Gross profit

Selling, general and administration
Research and development
Royalty income
Other operating (expense)/income
Operating profit

Net finance costs

Share of after-tax profits of associates and joint ventures 
Profit before taxation

Taxation
Tax rate 
Profit after taxation

Profit attributable to non-controlling interests
Profit attributable to shareholders

Earnings per share

Weighted average number of shares (millions)

Total 
results 
£m
27,889
(9,290)
18,599

(9,366)
(3,628)
398
(3,405)
2,598

(664)

5
1,939

(877)
45.2%
1,062

150
912

18.8p

4,860

254   GSK Annual Report 2020

Pipeline, products and competition

Pharmaceuticals and Vaccines product development pipeline 

Key

† 

^ 

* 

BLA 
MAA 

 In-license or other alliance relationship with third party,  
with the exception of rituximab owned by Biogen MA Inc
 ViiV Healthcare, a global specialist HIV company with  
GSK, Pfizer, Inc. and Shionogi Limited as shareholders,  
is responsible for developing and delivering HIV medicines.
 GSK is contributing pandemic adjuvant to COVID-19 
vaccines collaborations
Biological Licence Application
Marketing Authorisation Application (Europe) 

NDA 
A 
S 
Phase I 

Phase II 

Phase III 

New Drug Application (US)
Approved
Submitted
 Evaluation of clinical pharmacology, usually conducted  
in volunteers
 Determination of dose and initial evaluation of efficacy, 
conducted in a small number of patients
 Large comparative study (compound versus placebo  
and/or established treatment) in patients to establish  
clinical benefit and safety

MAA and NDA/BLA regulatory review milestones shown in the table below are those that have been achieved. Future filing dates are not included in this list.

For Oncology assets, only US/EU regulatory approvals/submissions and most advanced indication in the clinic are listed.

Compound

Mechanism of Action

Indication

Poly (ADP-ribose) polymerase (PARP) 1/2 inhibitor

1L maintenance ovarian cancer 

Oncology
Zejula  
(niraparib)†

Blenrep  
belantamab 
mafodotin†

dostarlimab†

feladilimab 
(3359609)†
bintrafusp alfa 
(M7824)†
letetresgene-
autoleucel 
(3377794)†
cobolimab 
(TSR-022)†
3326595†

4074386 
(TSR-033)†
3368715†

3745417
6097608†
3901961†

3845097†

ADC targeting B-cell maturation antigen

Anti-Programmed Cell Death protein 1 receptor 
(PD-1) antibody

ICOS receptor agonist  without cell depletion

Transforming growth factor beta (TGFβ) trap and 
immune checkpoint (PD-1) inhibitor
Engineered TCR T-cells targeting NY-ESO-1 

Anti-T-cell immunoglobulin and mucin domain-3 
(TIM-3) antibody
Protein arginine methyltransferase 5 (PRMT5)  
inhibitor 
Anti-lymphocyte activation gene-3 (LAG-3)  
antibody
Type I protein arginine methyltransferase  
(Type I PRMT) inhibitor
STING cytosolic DNA pathway agonist
CD96 antagonist
Engineered TCR T-cells, co-expressing the CD8a  
cell surface receptor, targeting NY-ESO-1
Engineered TCR T-cells, co-expressing the 
dnTGF-βRII cell surface receptor, targeting 
NY-ESO-1

HIV attachment inhibitor

HIV^ and Infectious Diseases
Rukobia 
fostemasavir
Cabenuva/
Vocabria 
cabotegravir + 
rilpivirine†
cabotegravir
gepotidacin†

HIV integrase strand transfer inhibitor + non-
nucleoside reverse transcriptase inhibitor (NNRTI) 
(long-acting regimen)

HIV integrase strand transfer inhibitor (long-acting)
triazaacenaphthylene bacterial type II topoisomerase 
inhibitor

1L maintenance ovarian cancer in  
combination with dostarlimab
1L maintenance non small cell lung cancer 
(NSCLC)
4L+ multiple myeloma 

3L+ multiple myeloma 
2L+ multiple myeloma

2L dMMR/MSI-H endometrial cancer 
2L dMMR solid tumours 
1L endometrial cancer
1L relapsed/metastatic head and neck  
squamous cell carcinoma (HNSCC) 
1L biliary tract cancer (BTC)

Synovial sarcoma

Achieved regulatory  
review milestones
MAA

NDA/BLA

A: Oct20 A: Apr20

A: Aug20 A: Aug20

S: Mar20 S: Dec19 
S: Dec20

Phase

Approved  
(PRIMA)
III 

III

Approved 
(DREAMM2) 
III 
III

Submitted 
Submitted 
III
II/III  

II/III

II  
(pivotal)

Non-small cell lung cancer (NSCLC)

II

Solid tumours and haematological malignancies

I/II

Cancer

Cancer

Cancer
Cancer
Cancer

Cancer

HIV infection

HIV infection

I

I

I
I
I

I

Approved

A: Feb21 A: Jul20

Approved

A: Dec20 A: Jan21

HIV pre-exposure prophylaxis
uncomplicated urinary tract infection (uUTI) and 
gonorrhea (GC)

III
III

GSK Annual Report 2020   255

Investor informationFinancial statementsStrategic reportGovernance and remuneration 
 
 
Pipeline, products and competition continued

Pharmaceuticals and Vaccines product development pipeline continued

Compound

Mechanism of Action

Indication

HIV^ and Infectious Diseases continued
4182136 (VIR-7831)†
anti-spike protein Antibody
3036656†
Leucyl t-RNA synthetase inhibitor
3228836†
HBV antisense
HIV maturation inhibitor
3640254
3186899†
CRK-12 inhibitor
3810109† 
HIV attachment inhibitor
HIV maturation inhibitor
3739937
3882347†
FimH antagonist
3494245†
Proteasome inhibitor
2556286†
Mtb cholesterol dependent inhibitor
3729098†
Ethionamide booster
4182137 (VIR-7832)†
anti-spike protein Antibody

COVID-19
Tuberculosis
Hepatitis B
HIV infection
Visceral leishmaniasis
HIV infection
HIV infection
uncomplicated urinary tract infection (uUTI)
Visceral leishmaniasis
Tuberculosis
Tuberculosis
COVID-19

Immuno-inflammation
Benlysta

B lymphocyte stimulator monoclonal 
antibody

Lupus Nephritis

Benlysta + rituximab†

B lymphocyte stimulator monoclonal 
antibody  + cluster of differentiation 20 
(CD20) monoclonal antibody

Systemic Lupus Erythematosus

otilimab (3196165)†

Granulocyte macrophage colony-
stimulating factor inhibitor

Rheumatoid arthritis 
COVID-19 related acute pulmonary disease

3858279†
2982772

CCL17 inhibitor
RIP1 kinase inhibitor

Osteoarthritis pain
Psoriasis

Respiratory
Trelegy (fluticasone 
furoate + vilanterol† + 
umeclidinium)

Glucocorticoid agonist + long-acting 
beta2 agonist + muscarinic  
acetylcholine antagonist

Asthma

Nucala

Interleukin 5 (IL5) antagonist

Hypereosinophilic syndrome 

3511294†

3923868

Interleukin 5 (IL5) antagonist  
(long-acting)
PI4K beta inhibitor

Other Pharmaceuticals
daprodustat

Prolyl hydroxylase inhibitor

Nasal polyposis 

COPD 
Asthma

Viral COPD exacerbations

Anaemia associated with chronic renal disease

Achieved regulatory  
review milestones
MAA

NDA/BLA

S: Jun20 A: Dec20

S: Jan20 A: Sep20

S:Oct20 

A:Sep20 

S:Oct20

S:Sep20

JNDA: 
Jun20

Phase

II/III  
II
II
II
I
I
I
I
I
I
I
I

Approved 
(US) 
Submitted 
(EU)

III 

III 
II

I
I

Approved 
(US) 
Submitted 
(EU)

Approved 
(US)/
Submitted 
(EU) 
Submitted 
(US/EU) 
III
III

I

JNDA 
Approved 
III (RoW)

linerixibat
3439171†

2798745†
3915393†

Ileal bile acid transporter (IBAT) inhibitor Cholestatic pruritus in PBC (primary biliary cholangitis)  II
I
Hematopoietic prostaglandin D2  
synthase (H-PGDS) inhibitor
TRPV4 channel blocker
Transglutaminase 2 (TG2) inhibitor

Diabetic macular edema (DME)
Celiac disease

Duchenne muscular dystrophy

I
I

256   GSK Annual Report 2020

 
 
 
 
 
 
 
 
 
 
Pipeline, products and competition continued

Pharmaceuticals and Vaccines product development pipeline continued

Compound

Vaccine Type

Indication

Vaccines
Shingrix†  

Recombinant protein – adjuvanted

Herpes Zoster prophylaxis for immunocompromised

Rotarix

Live attenuated, PCV (Porcine circovirus) 
free

Rotavirus prophylaxis

Bexsero
MMR
Men ABCWY

Recombinant protein
Live attenuated
Recombinant protein – conjugated

RSV

Recombinant protein 

Recombinant protein – adjuvanted 

Meningococcal B disease prophylaxis in infants (US)
Measles, mumps, rubella prophylaxis (US)
Meningococcal A,B,C,W, Y disease prophylaxis in 
adolescents
Respiratory syncytial virus prophylaxis in pregnant  
woman population to prevent respiratory syncytial virus 
lower respiratory tract illness in infants during first  
months of life by transfer of maternal antibodies†

Respiratory syncytial virus prophylaxis in older adult 
population†

Replication-defective recombinant  
viral vector
Recombinant protein – adjuvanted

Respiratory syncytial virus prophylaxis in paediatric 
population
Malaria prophylaxis (Plasmodium falciparum)

Malaria next 
generation† 
(fractional dose)

Menveo

Conjugated – Liquid formulation

Shigella†
Therapeutic HBV†

C. Difficile†

Bioconjugated (tetravalent)
Prime-boost with viral vector vaccines  
co- or sequentially administrated with 
adjuvanted recombinant proteins
Recombinant protein – adjuvanted

SAM (Rabies model) Self-Amplifying mRNA
S. aureus†

Recombinant protein – bioconjugated – 
adjuvanted

Recombinant protein – adjuvanted

Meningococcal A,C,W, Y disease prophylaxis in 
adolescents
Shigella diarrhoea prophylaxis
Treatment of chronic Hepatitis B infections – aims at 
functional cure by controlling and resolving the infection 
and reducing the need for further treatment
Active immunization for the prevention of the primary  
C. Difficile diseases and for prevention of recurrences
Rabies prophylaxis

Active immunization for the prevention of primary  
and recurrent Soft-Skin-Tissue Infections caused by  
S. aureus 
COVID-19

COVID-19 
plant-derived 
virus-like particles 
vaccine (Medicago)†*
COVID-19 vaccine 
(Sanofi)†* 
COVID-19 vaccine 
(SK Bioscience)†*
SAM (COVID-19 
model)

Recombinant protein – adjuvanted

COVID-19

Recombinant protein nanoparticle – 
adjuvanted
Self-Amplifying mRNA

COVID-19

COVID-19

Achieved regulatory  
review milestones
MAA

NDA/BLA

A: Jul 20  S: Sep 20

A: Feb 20

Phase

Approved 
(EU) 
Submitted 
(US)
Approved  
in EU 
(Variation) 
III (US)

III 
III 
III

III 

III 

II

II

II

II
I/II

I

I

I

II/III

II

I/II

I

GSK Annual Report 2020   257

Investor informationFinancial statementsStrategic reportGovernance and remuneration 
 
 
 
 
Pipeline, products and competition continued

Pharmaceutical products, competition and intellectual property

Products
Respiratory
Anoro Ellipta

Compounds

Indication(s)

umeclidinium bromide/ 
vilanterol trifenatate

COPD

Arnuity Ellipta

fluticasone furoate

asthma

Avamys/Veramyst

fluticasone furoate

rhinitis

Flixotide/Flovent

fluticasone propionate

asthma/COPD

Incruse Ellipta

umeclidinium bromide

COPD

Nucala

mepolizumab

Relvar/Breo Ellipta

fluticasone furoate/  
vilanterol trifenatate

severe eosinophilic asthma, EGPA 
hypereosinophilic syndrome
asthma/COPD

Seretide/Advair

salmeterol xinafoate/ 
fluticasone propionate

asthma/COPD

Trelegy Ellipta

fluticasone furoate/ 
vilanterol trifenatate 
umeclidinium bromide

COPD

Major
competitor brands

Patent expiry dates2
US

EU

Stiolto Respimat,  
Utibron/Ultibro  
Breezhaler, 
Duaklir Genuair 
Bevespi Aerosphere, 
Brimica Genuair

Beclazone, Pulmicort, 
Budesonide Gx, 
Asmanex, Alvesco 

Dymista, Xhance, Nasonex, 
Fluticasone Gx
Beclazone, Pulmicort, 
Budesonide Gx,  
Asmanex, Alvesco 

Spiriva Handihaler/ 
Respimat, Yupelri,  
Braltus, Seebri  
Breezhaler, Bretaris 
Genuair
Xolair, Cinqair,  
Fasenra, Dupixent
Symbicort, Foster, 
Budesonide/Formetrol Gx 
Sirdupla, Dulera 

Symbicort, Foster,  
Budesonide/Formetrol Gx 
Sirdupla, Dulera

Trimbow, 
Breztri Aerosphere, 
Trixeo Aerosphere,  
Enerzair Breezhaler

2027 
(NCE) 
2027-2030 
(device/ 
formulation)

2021 
(NCE) 
2027-2030 
(device/
formulation)
20211

2029 
(NCE) 
2022-2026 
(device/ 
formulation)

2023 
(NCE) 
2022-2026 
(device/
formulation)
2023

expired 
(Diskus device) 
2023-2026 
(HFA-device)

expired 
(Diskus device) 
expired 
(HFA-device)

2027 
(NCE) 
2027-2030 
(device/ 
formulation)
expired3

2025  
(NCE) 
2027-2030 
(device/ 
formulation)
expired 
(Diskus device) 
2023-2026 
(HFA-device)

2027 
(NCE) 
2027-2030 
(device/ 
formulation)
2023-2026 
(HFA-device)

2029 
(NCE) 
2022-2026 
(device/ 
formulation)
expired3

2027  
(NCE) 
2022-2026 
(device/ 
formulation)
expired 
(Diskus device) 
expired 
(HFA-device)

2029 
(NCE) 
2022-2026 
(device/ 
formulation)
expired 
(HFA-device)

Ventolin HFA

albuterol sulphate

asthma/COPD

generic companies

Anti-virals
Valtrex

valaciclovir

genital herpes, coldsores, shingles Prevymis, Valacyclovir Gx, 

expired

expired

Valcyte

Central nervous system
Lamictal

lamotrigine

Imigran/Imitrex
Seroxat/Paxil

sumatriptan
paroxetine

Cardiovascular and urogenital
Avodart

dutasteride

epilepsy, bipolar disorder

migraine
depression, various anxiety  
disorders

Vimpat, Trokendi XR, 
Inovelon
Zomig, Maxalt, Relpax
Trintellix, Aplenzin Viibryd, 
Zoloft

expired

expired
expired

expired

expired
expired

benign prostatic hyperplasia

Harnal, Vesomni, Urorec

expired

expired

Anti-bacterials
Augmentin

amoxicillin/clavulanate 
potassium

common bacterial 
infections

generic products

NA

expired

1  Generic competition commenced in 2017.
2  Includes Supplementary Protection Certificates which were granted in multiple countries in EU and patent term extensions granted in the US.
3  Data exclusivity expires 2025 (EU) and 2027 (US). 

258   GSK Annual Report 2020

Pipeline, products and competition continued

Pharmaceutical products, competition and intellectual property continued

Products
Oncology
Zejula

Compounds

Indication(s)

Major
competitor brands

Patent expiry dates2
US

EU

niraparib

ovarian cancer

Lynparza, Rubraca

Blenrep

belantamab mafodotin

relapsed/refractory multiple  
myeloma

Sarclisa, Xpovio

Immuno-inflammation
Benlysta, Benlysta  
(SC and IV)

belimumab

systemic lupus erythematosus, 
lupus nephritis

Lupkynis

2025

2026

2030 
(NCE) 
2032

2028 
(NCE)
2032

HIV
Juluca

Dovato

dolutegravir, rilpivirine

HIV/AIDS

dolutegravir, lamivudine

HIV/AIDS

Selzentry/Celsentri

maraviroc

Tivicay

dolutegravir

Triumeq

dolutegravir, lamivudine 
and abacavir

HIV/AIDS

HIV/AIDS

HIV/AIDS

Descovy, Genvoya, 
Odefsey, Biktarvy
Descovy, Genvoya, 
Odefsey, Biktarvy
Isentress, Intelence,  
Prezista
Isentress, Prezista 
Symtuza, Reyataz,  
Biktarvy

Descovy, Genvoya 
Odefsey, Biktarvy

2027 
(NCE)
2027 
(NCE)
2022 
(NCE)
20271 
(NCE)

2027 
(NCE)

Vaccine products, competition and intellectual property

Products
Bexsero

Boostrix

Compounds
meningococcal group-B 
vaccine
diphtheria, tetanus, acellular 
pertussis

Infanrix Hexa/Pediarix diphtheria, tetanus, pertussis,

polio, hepatitis B, Haemophilus 
influenzae type B (EU)

Cervarix

Fluarix Tetra

FluLaval

Menveo

Prepandrix

Priorix, Priorix Tetra a,b 
Varilrix b
Rotarix
Synflorix

HPV 16 & 18 virus like  
particles (VLPs), AS04 
adjuvant (MPL + aluminium 
hydroxide)

split inactivated influenza 
antigens (2 virus subtypes A  
and 2 subtype B)

split inactivated influenza  
antigens (2 virus subtypes A  
and 2 subtype B)

meningococcal group A, C, W- 
135 and Y conjugate vaccine
derived split inactivated 
influenza virus antigen, 
AS03 adjuvant
live attenuated measles, mumps, 
rubella and varicella vaccine
Human rotavirus RIX4414 strain
conjugated pneumococcal 
polysaccharide

Shingrix

zoster vaccine 
recombinant, adjuvanted

Indication(s)
Meningitis group B prevention

diphtheria, tetanus, acellular 
Pertussis booster vaccination
Prophylaxis against diphtheria,
tetanus, pertussis, polio,  
hepatitis B, Haemophilus 
influenzae type B (EU)
human papilloma virus 
type 16 and 18

seasonal influenza prophylaxis

seasonal influenza prophylaxis

Meningitis group A, C, W-135 
and Y prophylaxis
pandemic H5N1 influenza 
prophylaxis

measles, mumps, rubella and  
chickenpox prophylaxis
Rotavirus prophylaxis
Prophylaxis against invasive 
disease, pneumonia, 
acute otitis media
herpes zoster 
(shingles)

Patent expiry dates2

US
2027

expired

expired

2028

2022

2022

2022

2022

2022

Major
competitor brands
Trumenba

Adacel

Pentacel, Pediacel,
Pentaxim, Pentavac, 
Hexaxim, Hexyon 
Vaxelis
Gardasil (Silgard)

Intenza, Flumist QIV, 
Vaxigrip QIV, 
Fluzone QIV, 
Fluzone High Dose

Vaxigrip, Mutagrip, 
Fluzone, Influvac, 
Aggripal, Fluad, 
Intenza, Flumist

Nimenrix, Menactra

2025

Aflunov, Vepacel

–

2025

2026

MMR II (M-M-RVaxPro) 
Proquad, Varivax
Rotateq
Prevenar (Prevnar)

expired

expired

2022
NA

2026
2026

Zostavax

2026

2026

2029 
(NCE)
2029 
(NCE)
2023 
(NCE)
2029 
(NCE)

2029 
(NCE)

EU
2028

expired

expired

1  See Note 46 to the financial statements, ‘Legal proceedings’.
2  Includes Supplementary Protection Certificates which were granted in multiple countries in EU and patent term extensions granted in the US.
a  Related compounds/indications are measles, mumps and rubella vaccine/prophylaxis
b   Related compound is varicella vaccine

GSK Annual Report 2020   259

Investor informationFinancial statementsStrategic reportGovernance and remunerationPipeline, products and competition continued

Consumer Healthcare products and competition

Brand
Oral health
Sensodyne,  
Pronamel

Products

Application

toothpastes, toothbrushes, 
mouth rinse

relief of dentinal hypersensitivity. 
Pronamel additionally protects 
against acid erosion

parodontax/ 
Corsodyl

toothpaste, daily/medicated  
mouthwash, gel and spray

helps stop and prevent  
bleeding gums, treats and  
prevents gingivitis

Markets

global

global

Polident, 
Poligrip, 
Corega

Aquafresh

Pain relief
Panadol and 
Panadol Cold 
& Flu

Voltaren

denture adhesive, denture 
cleanser, wipes

improve retention and comfort  
of dentures, cleans dentures

global

toothpastes, toothbrushes 
mouthwashes

aids prevention of dental cavities, 
maintains healthy teeth, gums  
and fresh breath

global

tablets, caplets, infant  
syrup

paracetamol-based treatment for 
headache, joint pain, fever, cold 
symptoms

global (except US)

topical gel

non-steroidal, diclofenac based 
anti-inflammatory

global

Competition

Colgate Sensitive Pro-Relief,  
Colgate-Palmolive 
Elmex, Colgate-Palmolive 
Oral B, Procter & Gamble

Colgate Total Gum Health, 
Colgate-Palmolive 
Oral B Gum & Enamel Repair, 
Crest Gum Detoxify, Procter & Gamble

Fixodent and Kukident, 
Procter & Gamble, 
Steradent, Reckitt Benckiser

Colgate, Colgate-Palmolive 
Crest, Procter & Gamble 
Oral-B, Procter & Gamble

Aspirin, Bayer 
Tylenol, Johnson & Johnson 
Nurofen, Reckitt Benckiser

Salonpas, Hisamitsu  
Aspirin, Bayer 
Tylenol, Johnson & Johnson 
Nurofen, Reckitt Benckiser  

Advil  
non-respiratory 
range

tablets, caplets, gel caplets,  
liquid filled suspension,  
drops (children’s)

ibuprofen based treatment for 
headache, toothache, backache, 
menstrual cramps, muscular  
pains, minor pain of arthritis

US, Canada, Brazil, 
Colombia, Mexico

Tylenol, Tylenol PM, Tylenol Children’s 
Motrin, Motrin Children’s, Johnson & 
Johnson Aleve, Aleve PM, Bayer

Vitamins, minerals and supplements 
Centrum
tablets, gummies,  
capsules, chewables

Caltrate

Emergen-C

tablets, gummies,  
soft chews

powder, gummies

vitamin supplement

calcium supplement

global

global

immune support dietary  
supplement

US, Canada

Nutralite, Infinitus Cheong-Kwan-Jung, 
By-Health, Nature Made, Herbalife, Swisse

Citracal, Bayer, OS-Cal, Nature Made and 
private label

Airborne, Reckitt Benckiser 
Zicam, Church & Dwight 
Nature made, Pharmavite 
Sambucol, Healthcare Brands International 
Ester-C, American Health

Respiratory health
Otrivin

nasal spray

nasal decongestant

Germany, Netherlands, 
Norway, Russia, Sweden 

Afrin, Bayer, Nasivin, Proctor & Gamble, 
Tyzine, Johnson & Johnson

Theraflu

hot liquids, tablets, syrups

cold and flu relief

Russia, Poland, US

Advil Respiratory  
Cold and Flu, Advil 
Respiratory Allergy
Flixonase/Flonase
Piriton
Robitussin

tablets

allergy relief and cold & flu  
relief

nasal spray, tablets

allergy relief

US, China, UK, Ireland

syrup, tablets

cough/cold

US, Canada, Singapore,  
Philippines, Australia

Digestive health and other
Zovirax 
Abreva

topical cream and  
non-medicated patch

lip care to treat and prevent 
the onset of cold sores

global

Tylenol Cold & Flu, Johnson & Johnson 
Mucinex, Reckitt Benckiser 
Lemsip, Reckitt Benckiser
Tylenol Cold & Flu, Johnson & Johnson, 
Lemsip, Mucinex, Reckit Benckiser

Claritin, Bayer, Allegra, Sanofi
Zyrtec, Johnson & Johnson
Mucinex, Reckitt Benckiser 
Dimetapp, Foundation Consumer 
Healthcare

Compeed, Johnson & Johnson 
Carmex, Carma Labs 
Blistex, Blistex Incorporated 
retail own label

ChapStick

lip balm

protect, moisturise, prevent and 
soothe chapped lips

global

Blistex, Burt’s Bees, Carmex, Carma Labs, 
EOS, Nivea, Beiersdorf, Vaseline, Unilever

ENO
Tums

effervescent
chewable tablets

immediate relief antacid
immediate relief antacid

global (except US)
US

Nicorette (US), 
NicoDerm, Nicotinell 
(ex. Australia)

lozenges, gum and  
trans-dermal patches

treatment of nicotine withdrawal  
as an aid to smoking reduction  
and cessation

global

260   GSK Annual Report 2020

Estomazil, Hypermarca, Gelusil
Alka-Seltzer, Bayer 
Gaviscon, Reckitt Benckiser 
Rolaids, Sanofi
Nicorette, Johnson & Johnson 
NiQuitin, Perrigo

 
Principal risks and uncertainties

We outline below the principal risks and uncertainties relevant 
to GSK’s business, financial condition and operations that may 
affect our performance and ability to achieve our objectives. 
These are the risks that we believe could cause our actual 
results to differ materially from expected and historical results. 

manufacturing, testing, approval, distribution, sales and 
marketing of pharmaceutical, vaccine and consumer healthcare 
products. These affect the cost of product development, the 
time required to reach the market and the likelihood of doing  
so successfully on an uninterrupted basis. 

In 2020 Board oversight was extended beyond the Audit & Risk 
Committee, to include more involvement from the Corporate 
Responsibility Committee and Science Committee. These 
committees considered GSK’s risks and the strategies used to 
address them. In doing so they drew on annual business unit 
risk and assurance update reports, strategy papers for our most 
significant risks, and the Corporate Executive Team’s (CET’s) 
annual risk review. 

During the year we further developed our risk management 
framework, moving from annual to quarterly upwards reporting 
for most of our principal risks. This has enabled the Risk 
Oversight and Compliance Council to oversee risk in a more 
dynamic way. We continued to evolve how we report new and 
emerging risks and external environmental insights. We also 
made reporting more data driven, with key risk indicators 
enabling more agile risk management strategies. In addition, 
risks and mitigations relating to COVID-19 were incorporated 
within our most significant risks, to complement the pandemic 
risks identified and managed by the Global Issues Management 
Team and reported to the CET.

We are required to comply with a broad range of laws and 
regulations which apply to the research and development, 

As rules and regulations change, government interpretation 
evolves, and our business activities develop, the nature of a 
particular risk may also alter. Changes to certain regulatory 
regimes may be substantial. Any alteration in, and failure to 
comply with, applicable laws and regulations could materially 
and adversely affect our financial results. 

Similarly, our global business exposes us to litigation and 
government investigations, including but not limited to product 
liability litigation, patent and antitrust litigation and sales and 
marketing litigation. Litigation and government investigations, 
including related provisions we may make for unfavourable 
outcomes and increases in related costs such as insurance 
premiums, could also materially and adversely affect our 
financial results. 

More detail on the status and various uncertainties in our 
significant unresolved disputes and potential litigation is set  
out in Note 46 ‘Legal proceedings’. 

UK regulations require a discussion of the mitigation activities  
a company takes to address principal risks and uncertainties. 
Below is a description of each of our principal risks with a 
summary of the activities that we take to manage each risk across 
our businesses. They are not listed in order of significance.

Patient safety

Risk definition
Failure to appropriately collect, review, follow up, or report 
human safety information (HSI), including adverse events from 
all potential sources, and to act on any relevant findings in a 
timely manner.

Risk impact
Our ability to effectively collect, manage and analyse safety 
information associated with our products enables us to conduct 
robust safety signal detection activities. This, in turn, ensures  
we make decisions based on the most up-to-date risk/benefit 
profile of our products and take all appropriate measures to 
safeguard patients and consumers. If we do not effectively 
manage risks to our patient safety activities, the most serious 
repercussion could be harm to patients. This could also lead to 
reputational damage, product-related litigation, governmental 
investigation and regulatory action, including fines, penalties 
and even the loss of product marketing authorisation.

Context
Our licence to operate depends on our compliance with global 
pharmacovigilance requirements. We are fully accountable for 
safeguarding patients and complying with global regulations. 
However, we augment our pharmacovigilance capabilities by 
using third parties, and continue to seek innovative solutions 
(e.g., automation and machine learning) for improved patient 
safety management through more efficient, reliable and 
accurate data collection and interrogation. 

We collect information on the safety and efficacy of our 
products in humans during clinical development and gain more 
comprehensive information on real-world use once our products 
are on the market. Safety information is not only obtained by our 
own ongoing safety surveillance activities; external parties also 
analyse publicly-available clinical trial results or other data.  
The variety of sources and the increasing volume of safety  
data in the setting of variable and complex global regulations 
present new and evolving challenges to how we conduct 
pharmacovigilance. For example, we must collect sensitive 
health information to develop robust product safety profiles 
while ensuring adherence to increasingly stringent global 
privacy regulations and remaining vigilant to the threat of 
cyberattacks.   

As a result of the COVID-19 pandemic, GSK’s Safety 
organisation and our third parties quickly and effectively 
adopted new ways of working which did not impact patient 
safety. However, the urgent need for effective treatment and 
prevention of COVID-19, and the political discourse around 
developing such treatment and prevention, increased regulatory, 
governmental and public scrutiny on how our industry ensures, 
through development and regulatory measures, the safety and 
efficacy of medicines and vaccines. This environment could 
undermine regulatory, governmental and public trust in 
medicines for treating COVID-19. This may, in turn, negatively 
influence healthcare decisions for other diseases, leading to 
reputational damage or product liability lawsuits. 

GSK Annual Report 2020   261

Investor informationFinancial statementsStrategic reportGovernance and remunerationPrincipal risks and uncertainties continued

Patient safety continued

Mitigating activities
Our Chief Medical Officer (CMO) is accountable for the Patient 
Safety enterprise risk and human safety matters, in collaboration 
with the Head of Global Safety and with support from business 
unit-specific CMOs. A cross-enterprise safety governance 
board oversees implementation of our control framework, 
including risk management. A Global Safety Board and 
subsidiary business unit-specific product safety boards ensure 
that human safety is addressed proactively throughout a 
product’s lifecycle. 

Our global policy on management of human safety information 
requires that all employees immediately report issues relating to 
the safety of our products. Our Third-Party Oversight framework 
ensures that third parties at risk of encountering human safety 
information are identified and trained appropriately. 

Safety information for all products and from all sources is 
collected, processed, reported, analysed and followed up in 
compliance with global regulations. This information allows us to 
detect safety signals for our products and take timely action on 
information that changes a product’s risk/benefit profile. 

Product quality

Risk definition
Failure by GSK, its contractors or suppliers to ensure:

 – Appropriate controls and governance of quality in product 

development;

 – Compliance with good manufacturing practice or good 

distribution practice regulations in commercial or clinical  
trials manufacture and distribution activities; 

 – Compliance with the terms of GSK product licences and 

supporting regulatory activities.

Risk impact
A failure to ensure product quality could have far reaching 
implications in patient and consumer safety, product launch 
delays, drug shortages and product recalls, as well as having 
regulatory, legal and financial consequences. These could 
materially and adversely affect GSK’s reputation and financial 
results.

Context
The external environment for product quality remains 
challenging.

The European Medicines Agency (EMA) is about to implement 
two new sets of requirements. In May 2021, EMA regulations 
covering the licensing of medical devices will become effective. 
The new Annex 1 Guidance for the Manufacture of Sterile 
Medicinal Products is also due for release. GSK is preparing to 
implement both sets of requirements.

We are reviewing the manufacturing processes for all products 
to identify the risks for the presence of nitrosamine impurities,  
to comply with updated regulatory requirements. This work will 
continue through 2021. Where necessary we will mitigate any 
identified risks.

262   GSK Annual Report 2020

Proposed actions are discussed with regulatory authorities  
and can include updating the prescribing information, 
communicating with healthcare providers, restricting product 
prescribing/availability to help assure safe use, and carrying out 
further clinical trials. In certain cases, it may be appropriate to 
stop clinical trials or to withdraw a product from the market.

In 2020 we embedded changes to our central and local safety 
departments, with increased support for core pharmacovigilance 
activities from third-party vendors. Our operating model was 
tested by the pandemic and, while areas for improvement were 
identified in terms of vendor flexibility and capacity, we adapted 
quickly and were at full operational capacity in the second half of 
the year with no impact on patient safety. We are implementing a 
new safety signal management tool, have leveraged automation 
where possible for case processing, and are preparing for the 
integration of the Pfizer Consumer Healthcare safety database. 
In 2021 we will further refine the global Pharmacovigilance 
organisation to deliver additional efficiencies, including a focus 
on advancing innovation and automation.

GSK is increasingly using new technology to enhance the 
manufacture and testing of our products, for example, we are 
continuing to deploy new electronic documentation systems 
and advanced laboratory information management tools. The 
threat of cyberattacks remains a key risk to the integrity of 
product quality data and its audit trail.

Significant changes are taking place in GSK as we implement 
our new organisational alignments and strategy. These changes 
are assessed by our quality organisations to make sure our 
quality procedures and governance can facilitate the strategy, 
while also ensuring that no unintended consequences increase 
our product quality risk.

Mitigating activities
An extensive global network of quality and compliance 
professionals, from site to senior management level, is aligned 
with each business unit to provide oversight and assist with the 
delivery of quality performance and operational compliance. 
Such management oversight is accomplished through a 
hierarchy of quality councils, an independent chief product 
quality officer and a global product quality office that oversee 
product quality risk across the company. 

We have developed and implemented a single quality 
management system that defines the quality standards and 
systems for our businesses associated with pharmaceutical, 
vaccine and consumer healthcare products, and for clinical trial 
materials. This system has a broad scope and is applicable 
throughout the product lifecycle, from R&D to mature 
commercial supply. It is augmented by a consolidation of 
numerous regulatory requirements from markets across the 
world, which assures it meets external expectations for product 
quality in the markets we supply. Our system is based on the 
internationally-recognised principles from the ICH Q10 
pharmaceutical quality system framework.

Principal risks and uncertainties continued

Product quality continued

Our quality management system is routinely updated to ensure 
it keeps pace with the evolving external regulatory environment 
and new scientific understanding of our products and 
processes. As part of our drive to continually improve the 
operational deployment of our quality management system, we 
are making our policies and procedures simpler to understand 
and implement and adopting innovative tools to give a more 
user-friendly experience. Staff members are regularly trained  
in regulatory expectations and learnings from inspections and 
existing procedures to ensure continued maintenance of 
Current Good Manufacturing Practice standards. 

We have implemented a risk-based approach to assessing and 
managing third party suppliers that provide materials used in our 
finished products. Contract manufacturers that make our 
products are expected to comply with GSK standards and are 
regularly audited to provide assurance that they do.

Product incident committee processes are in place to 
investigate product issues and make recommendations on 
remediation activities including, where necessary, the recall of 
products to protect patients and consumers. An established 
complaint process also ensures GSK responds appropriately  
to product quality issues raised by patients and customers. 

Independent functions review and triage allegations of non-
compliance or misconduct received through formal and informal 
‘Speak Up’ channels. Global disciplinary and enforcement 
procedures apply to any breaches of our standards, and are 
initiated, as appropriate, following investigations. 

We leverage key risk indicators to support risk management 
activities and provide GSK’s Corporate Executive Team and 
Risk Oversight and Compliance Council with an integrated 
assessment of product quality performance.

Financial controls and reporting

Risk definition
Failure to comply with current tax laws or incurring significant 
losses due to treasury activities; failure to report accurate 
financial information in compliance with accounting standards 
and applicable legislation.

Risk impact
Non-compliance with existing or new financial reporting and 
disclosure requirements, or changes to the recognition of income 
and expenses, could expose GSK to litigation and regulatory 
action and could materially and adversely affect our financial 
results. In the current global pandemic, there can be significant 
changes at short notice. Failure to comply with changes in the 
substance or application of the laws governing transfer pricing, 
dividends, tax credits and intellectual property could also 
materially and adversely affect our financial results. 

Inconsistent application of treasury policies, transactional or 
settlement errors, or counterparty defaults could lead to 
significant losses.

Context
We are required by the laws of various jurisdictions to publicly 
disclose our financial results and events that could materially 
affect the Group’s financial results. Regulators routinely review 
the financial statements of listed companies for compliance with 
new, revised or existing accounting and regulatory requirements. 
We believe that we comply with the appropriate regulatory 
requirements concerning our financial statements and the 
disclosure of material information, including any transactions 
relating to business restructuring such as acquisitions and 
divestitures. However, should we be subject to an investigation 
into potential non-compliance with accounting and disclosure 
requirements, this could lead to restatements of previously-
reported results and significant penalties.

Our Treasury group deals daily in high value transactions, mostly 
foreign exchange and cash management transactions. These 
transactions involve market volatility and counterparty risk. 

The Group’s effective tax rate reflects the locations of our 
activities and the value they generate, which determine the 
jurisdictions in which profits arise and the applicable tax rates. 
These may be higher or lower than the UK statutory rate and 
may reflect regimes that encourage innovation and investment  
in R&D by providing tax incentives which, if changed, could 
affect GSK’s tax rate. In addition, the worldwide nature of our 
operations means that our cross-border supply routes, 
necessary to ensure supplies of medicines into numerous 
countries, can result in conflicting claims from tax authorities as 
to the profits to be taxed in individual countries. This can lead to 
double taxation, with profits taxed in more than one country.  
The complexity of tax regulations also means that we may 
occasionally disagree with tax authorities on the technical 
interpretation of a particular area of tax law. The tax charge 
included in our financial statements is our best estimate of tax 
liability pending any audits by tax authorities.

We expect there to be a continued focus on tax reform, driven 
by initiatives of the OECD and the EC to address the tax 
challenges arising from digitalisation of the economy. Together 
with domestic initiatives around the world, these may result  
in significant changes to established tax principles and an 
increase in tax authority disputes. Regardless of their merit  
or outcomes, these may be costly, divert management attention 
and adversely impact our reputation and relationship with key 
stakeholders.

GSK Annual Report 2020   263

Investor informationFinancial statementsStrategic reportGovernance and remunerationPrincipal risks and uncertainties continued

Financial controls and reporting continued

Mitigating activities
Financial results are reviewed and approved by regional 
management, before being reviewed by GSK’s Group Financial 
Controller and Chief Financial Officer (CFO). This allows our 
Financial Controller and CFO to assess the evolution of the 
business over time, and to evaluate its performance to plan. 
Significant judgements are reviewed and confirmed by senior 
management. Technical or organisational transformation, newly 
acquired activities and external risks, such as the COVID-19 
pandemic, are integrated into risk assessments and appropriate 
controls and reviews are applied. 

We maintain a control environment designed to identify material 
errors in financial reporting and disclosure. The design and 
operating effectiveness of key financial reporting controls are 
regularly reviewed by management and tested by external third 
parties. A minimum standard control set is in place for all 
finance locations, irrespective of size, which is reviewed by 
management and monitored independently. This provides us 
with the assurance that controls over key financial reporting and 
disclosure processes have operated effectively. Our Global 
Finance Risk Management and Controls Centre of Excellence 
provides extra support during significant transformations,  
such as system deployment or management/structural 
reorganisations. We also add operational resources to ensure 
processes and controls are maintained during such changes. 
We have introduced additional risk mitigation by amending the 
programme timelines of system upgrades to optimise delivery.

The Disclosure Committee, reporting to the Board, reviews 
GSK’s quarterly results and annual report and, in consultation 
with its legal advisors, throughout the year determines whether 
it is necessary to disclose publicly information about the Group 
through stock exchange announcements. We keep up-to-date 
with the latest developments in financial reporting requirements 
by working with our external auditor and legal advisors.

The Treasury management group meets regularly to seek to 
ensure that liquidity, interest rate, counterparty, foreign currency 
transaction and foreign currency translation risks are all 
managed in line with the conservative approach detailed in the 
associated risk strategies and policies adopted by our Board.

Counterparty exposure is subject to defined limits approved by 
the Board for both credit rating and individual counterparties.  
A corporate compliance officer, operating independently of 
Treasury, oversees Treasury’s role in managing counterparty  
risk in line with agreed policy. Further details on mitigation of 
Treasury risks can be found on pages 214 to 217, Note 43 
‘Financial instruments and related disclosures’.

GSK manages tax risk through robust internal policies, 
processes, training and compliance programmes. We seek to 
maintain open and constructive relationships with tax authorities 
worldwide. We monitor government debate on tax policy in our 
key jurisdictions so that we can understand and share an 
informed point of view regarding any potential future changes in 
tax law. Where relevant, we provide pragmatic and constructive 
business input to tax policy makers, either directly or through 
industry trade bodies. This includes advocating reform to 
support economic growth and job creation, as well as the  
needs of our patients and other key stakeholders. We submit 
significant tax decisions to our Tax Governance Board which 
meets quarterly and is made up of senior GSK Finance 
employees.

Our tax affairs are managed on a global basis by a team of tax 
professionals, led by the Global Head of Tax, who work closely 
with the business on a day-to-day basis. The Global Tax team  
is suitably qualified for the roles they perform, and we support 
their training needs so they can provide up to date technical 
advice in line with their responsibilities. 

We submit tax returns according to statutory time limits and 
engage proactively with tax authorities to seek to ensure our tax 
affairs are current, entering into continuous audit programmes 
and advance pricing agreements where appropriate. These 
arrangements provide long-term certainty for both tax 
authorities and GSK over the tax treatment of our business, 
based on full disclosure of all relevant facts. We seek to resolve 
any differences of interpretation in tax legislation with tax 
authorities in a cooperative manner. In exceptional cases, we 
may have to resolve disputes through formal proceedings.

264   GSK Annual Report 2020

Principal risks and uncertainties continued

Anti-bribery and corruption (ABAC)

Risk definition
The ABAC risk comprises five sub-risk areas:

 – Bribery of public officials by GSK;

 – Bribery of commercial and other non-public entities by GSK;

 – Bribery by third parties acting on behalf of GSK;

 –  GSK employees receiving and/or requesting bribes and/or 

other undue personal benefit;

 – Other corruption-non-compliance with laws and regulations 
related to money laundering or facilitation of tax evasion by 
third parties/clients/partners.

Risk impact
Failure to mitigate this risk could expose the Group and 
associated persons to governmental investigation, regulatory 
action, and civil and criminal liability and may compromise the 
Group’s ability to supply its products under certain government 
contracts. In addition, failure to prevent bribery or corruption 
could have substantial implications for GSK’s reputation and the 
credibility of senior leaders and might erode investor confidence 
in our governance and risk management. It could also lead to 
legal and financial penalties.

Context
The overall environment for ABAC remains challenging. 
Countries are holding individuals, as well as corporations, 
accountable by increasing the employer duty of care. 
Divergence of legislation, increasing political protectionism, 
social inequality and pricing pressures are making compliance 
harder. Society is holding corporations to ever higher standards, 
with technology providing a rapid and anonymous avenue for 
dissemination of previously confidential information and even  
for damaging false reports.  

Enforcement actions and penalties have increased across  
the globe with the focus on use of third-party intermediaries. 
Proposed EU legislation would require businesses to carry  
out due diligence on potential human rights and related-
environmental impacts of their operations and supply chains, 
imposing a legal standard of care. In addition, the impact of 
COVID-19 on businesses, including disruptions in 
manufacturing, the supply chain, import/export and travel,  
etc., could increase the risk of bribery and corruption. 

Supportive aspects of the external environment include an 
increase in transparency and collaboration among enforcement 
authorities with the aim of reducing bribery and corruption 
globally. Advances in technology are also providing better 
platforms to streamline processes and detect potential issues. 

Mitigating activities
We have an enterprise-wide ABAC programme designed to 
ensure compliance with our ABAC policies and mitigate the risk 
of bribery and corruption. It builds on our business standards, 
values and expectations to form a comprehensive and practical 
approach to compliance that is flexible to the evolving nature of 
our business. 

Programme governance is provided through enterprise risk 
management overseen by GSK’s ABAC Governance Board 
which includes representation from key functional areas. 

We have appropriate controls in place around transactions  
and payments to third parties, such as training, awareness 
raising and strong monitoring. We plan to continue with pre- 
and post-transaction ABAC due diligence, to increase the 
capabilities in the business on monitoring, oversight and red  
flag resolution of third parties, and to review controls and 
accountabilities of government officials. We continue to assess  
and understand our money laundering risk exposure and 
mitigate any existing risk.

Our Code of Conduct, values and expectations, and 
commitment to zero tolerance towards bribery and corruption 
are integral to how we mitigate this risk. In light of the complexity 
and geographic breadth of the risk, we constantly evolve our 
oversight of activities and data; reinforce to our workforce 
GSK’s clear expectations regarding acceptable behaviours;  
and maintain regular communications between the centre and 
local markets.

Our ABAC programme is built on best in class principles and is 
subject to ongoing review and development. It provides us with 
the basis from which we seek to manage the risk from both top 
down and bottom up. For example, the programme comprises 
top-level commitment from our Board and leadership, and a 
data analytics programme to create and embed local key risk 
indicators to enable targeted intervention and risk management 
activities. 

The programme is underpinned by a global ABAC policy,  
and other written standards, that address commercial and  
other practices that give rise to ABAC risk. In addition, the 
programme mandates enhanced controls over interactions  
with government officials and during business development 
transactions. Controls in our ABAC policy establish due 
diligence requirements for the engagement of third parties. 

We have a dedicated team responsible for the implementation 
and evolution of the ABAC programme in response to 
developments in the internal and external environment. The 
ABAC team continually works with other groups across the 
enterprise to address and improve controls and monitoring 
requirements. The team’s work is complemented by 
independent oversight and assurance from the Audit and 
Assurance and independent business monitoring teams.  
Issues identified during oversight and assurance exercises,  
and from investigations, are used to identify areas for specific 
intervention in the markets and to continuously improve the 
programme.

We periodically provide mandatory ABAC training to employees 
and relevant third parties in accordance with their roles and 
responsibilities and the risks they face.

We continually benchmark our ABAC programme against  
those of other large multinational companies and use external 
expertise and internal insights to drive improvements. 

Formal and informal ‘Speak Up’ channels are available to report 
misconduct or non-compliance. Allegations of non-compliance 
are reviewed and triaged by the central investigations team and 
allocated for investigation as appropriate.

GSK Annual Report 2020   265

Investor informationFinancial statementsStrategic reportGovernance and remunerationPrincipal risks and uncertainties continued

Commercial practices and pricing

Risk definition
Failure to engage in commercial activities that are consistent 
with the letter and spirit of the law, industry regulations, or  
the Group’s requirements relating to sales and promotion of  
our medicines and vaccines; appropriate interactions with 
healthcare professionals/organisations and patients; legitimate 
and transparent transfers of value; and pricing and competition  
(or antitrust) regulations in commercial practices, including  
trade channel activities and tendering business.

Risk impact
Failure to engage in commercial activities that are consistent 
with the letter and spirit of the law, industry regulations, or  
the Group’s requirements relating to sales and promotion of 
medicines and vaccines; with appropriate interactions with 
healthcare professionals (HCPs), organisations and patients; 
with legitimate and transparent transfers of value; and with 
pricing and competition (or antitrust) regulations in commercial 
practices, including trade channel activities and business 
tendering, could, materially and adversely affect our ability to 
deliver our strategy and long term priorities. Additionally, it may 
result in incomplete awareness of the risk/benefit profile of our 
products and possibly suboptimal treatment of patients and 
consumers; governmental investigation, regulatory action and 
legal proceedings brought against the Group by governmental 
and private plaintiffs which could result in government 
sanctions, and criminal and/or financial penalties. Any practices 
that are found to be misaligned with our values could also result 
in reputational harm and dilute trust established with external 
stakeholders.

Context
We continue to evolve our business operations to operate 
globally in a highly regulated and extremely competitive 
biopharma industry, where our peers may make significant 
product innovations and technical advances and intensify price 
competition. In the Consumer Healthcare marketplace, where 
our partners are classic retail, pharmacies and, increasingly, 
online platforms, we face similarly robust competition. In this 
challenging environment, to achieve our strategic objectives,  
we must continue to develop commercially viable new products 
and deliver additional uses for existing products that address 
the needs of patients, consumers, HCPs and payers. 

In common with other pharmaceutical, vaccine and consumer 
healthcare companies we are embracing opportunities in an 
evolving digital landscape while facing uncertain market 
conditions due to the global COVID-19 pandemic and 
continued downward price pressure in major markets. 

Developing new pharmaceutical, vaccine and consumer 
healthcare products is a costly, lengthy and uncertain process. 
A candidate product may fail at any stage, including after the 
investment of significant economic and human resources. Our 
competitors’ products or pricing strategies, or our potential 
failure to develop commercially successful products or deliver 
additional uses for existing products, could materially and 
adversely affect our ability to achieve GSK’s strategic 
objectives. 

266   GSK Annual Report 2020

We are committed to the ethical and responsible 
commercialisation of our products in support of our purpose to 
improve the quality of human life by enabling people to do more, 
feel better, and live longer. To accomplish this purpose, we 
engage the healthcare community in various ways to provide 
important information about our medicines and vaccines.

By promoting our approved products, we seek to ensure that 
HCPs globally have access to the information they need, that 
patients and consumers have the facts and products they 
require, and that products are prescribed, recommended or 
used in a manner that provides maximum healthcare benefits. 
We are committed to communicating information related to our 
approved products in a responsible, legal and ethical manner.

Mitigating activities
Our strategic objectives are designed to ensure we achieve our 
purpose. We continue to strive for new product launches that 
are competitive and resourced effectively, and to ensure that a 
healthy proportion of Group sales come from new products or 
innovations. 

By establishing new products that meet the price expectations 
of patients, consumers, HCPs, payers, shareholders and the 
community we are able to maintain a strong global business and 
remain relevant to the needs of patients and consumers. Our 
values and behaviours provide a guide for how we lead and 
make decisions. We constantly strive to do the right thing and 
deliver quality products and sustain reliable supply to meet 
customer needs. In doing so, we seek to ensure our actions 
reflect GSK’s values, behaviours and purpose.

GSK has acted to enhance and improve our policies and 
standards, application of data analytics and our channel 
activities. We have developed policies to support the strong 
growth of our Consumer Healthcare internet channels and digital 
marketing activities, using artificial intelligence-powered tools to 
improve the oversight of more than 700 GSK websites. We have 
also improved the control framework around reporting of adverse 
events in the digital space by upgrading our customer service. 

We have policies and standards governing commercial activities 
that we undertake or are carried out on our behalf. We have 
implemented training of all relevant employees to support the 
evolution of our activities. All our commercial activities 
worldwide must conform to high ethical, regulatory, and industry 
standards. Where local standards differ from global ones, we 
apply those that are most stringent. Where the standards of an 
acquired company or joint venture partner differ from our global 
standards, we will remediate legacy policies and implement 
revisions so they align. 

Our Consumer Healthcare business has harmonised policies 
and procedures, to guide regional and global commercial 
practice processes, and clarified applicable standards for 
operations in the markets in which we operate. We are also 
reducing our number of export hubs from more than 20 to five, 
complemented by a specific control framework for their activity. 
In China we have developed a specific promotion code, to 
enable responsible business growth and employee behaviour. In 
2020 we trained more than 1,800 employees in the new code.

Principal risks and uncertainties continued

Commercial practices continued

GSK’s Pharmaceuticals, Consumer Healthcare and Vaccines 
businesses have adopted our internal control framework to 
support its assessment and management of risks. Business unit 
risk management and compliance boards, that manage risks 
across in-country business activities, oversee commercial 
activities and their monitoring programmes. We continue to 
improve the framework and culture of our compliance 
processes. 

All promotional materials and activities must be reviewed and 
approved according to our policies and standards and 
conducted in accordance with local laws and regulations; these 
requirements seek to ensure that such materials and activities 
fairly represent the Group’s products or services. Consumer 
Healthcare has deployed a new copy approval tool to improve 
controls over important promotional activity. Where necessary, 
in the event of misconduct, we have disciplined employees, up 
to and including termination of contract, and clawed back 
remuneration from senior management. 

We have continued to evolve our incentive programme for 
Pharmaceuticals and Vaccines sales representatives to better 
recognise and reward individual effort. In specialty care, for 
example, the capped variable pay element of representatives’ 
compensation is evaluated on the basis of individual sales 

Non-promotional engagement

Risk definition
Failure to engage in non-promotional activities that are 
consistent with external regulations, internal policies, and  
GSK values regarding scientific engagement with healthcare 
professionals and patients, including i) communications relating 
to our medicines or associated disease areas; ii) appropriate 
conduct of interactions; and iii) legitimacy and transparency of 
those interactions.

Risk impact
Without controls in place, the risk could result in reputational 
damage, governmental or regulatory investigations (e.g., 
regarding real, perceived or disguised promotion including 
off-label and prior-authorisation promotion, and real or 
perceived provision of medical advice), criminal investigations 
and penalties, civil litigation or competitor complaints affecting 
our financial results and reducing the trust of the general public, 
patients, healthcare professionals, payers, regulators and 
governments. At the same time, failure to engage fully and 
appropriately could also result in reputational damage, patient 
harm and financial loss.

targets. This approach, which has been implemented in more 
than 30 markets, is supported by a comprehensive training, 
control, and monitoring framework to ensure full alignment with 
GSK’s values-based approach to HCP engagement.

We allow fair market value payments to be made by GSK to 
expert practitioners to speak about our innovative medicines 
and vaccines in most countries in North America, Europe and 
Asia Pacific during a restricted time period in a product’s 
lifecycle. Controls and training ensure appropriate oversight 
across markets. Where permitted we report payments to 
individual HCPs as part of our commitment to transparency and 
responsible disclosure. 

Consumer Healthcare has been a key driver in the development 
of an ethical code for the Global Self-Care Federation, setting 
principles for promotion to healthcare practitioners and 
pharmacy staff.  

GSK is committed to complying with all applicable sanctions 
laws and regulations and has deployed a programme to enable 
management of sanctions risk. The programme, led by GSK 
Finance, is made up of various systems and controls including, 
but not limited to, policies and procedures, training and 
awareness, screening, monitoring and risk reporting.

Context
Non-promotional engagements are diverse activities directed at 
healthcare professionals, as well as patients, payers and other 
stakeholders. They aim to improve patient care through the 
exchange or provision of knowledge on the use of GSK 
medicines and vaccines and about related diseases. Non-
promotional engagement with external stakeholder groups is 
vital to GSK, as a research-based healthcare company, and 
necessary for scientific and medical advances. We expect our 
non-promotional activities to be scientifically sound and 
accurate, conducted ethically and transparently and compliant 
with applicable codes, laws and regulations. However, non-
promotional engagements are largely unregulated. Therefore, 
measured risk taking, rooted in sound values, and principles-
based decision making, training, communication and monitoring 
are key to managing the risk and enabling full and appropriate 
engagement.

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Investor informationFinancial statementsStrategic reportGovernance and remunerationNon-promotional engagement continued

Mitigating activities
Our Chief Medical Officer (CMO) oversees all non-promotional 
engagement as enterprise risk owner. 

The GSK Code of Practice is the key internal policy for non-
promotional engagement activities. These activities include, 
among others, scientific interactions, support of medical and 
disease education, advice seeking, scientific communication of 
our research, and disease awareness for the general public. In 
2020 we launched a revised Code of Practice supported by 
revised Standard Operating Procedures, in order to become a 
more agile and innovative organisation.  

Privacy

Risk definition
The failure to collect, secure, use and destroy Personal 
Information (PI) in accordance with data privacy laws can lead 
to harm to individuals (e.g. financial, stress, prejudice) and GSK 
(e.g. fines, operational, financial and reputational).

Risk impact
Non-compliance with data privacy laws globally could lead to 
harm to individuals and GSK. It could also damage trust 
between GSK and individuals, communities, business partners 
and government authorities. 

Many countries have increased the enforcement powers of  
their data protection authorities by allowing them to impose 
significant fines, impact cross-border data flows, or temporarily 
ban data processing. Many new country laws also give 
individuals the right to bring collective legal actions against 
companies like GSK for failure to comply with data privacy laws.

Context
Data privacy legislation is diverse with limited harmonisation or 
simplification. It is challenging for multinationals to standardise 
their approach to compliance with data privacy laws. 
Governments are enforcing compliance with data privacy laws 
more rigorously. The focus on the ethical use of personal 
information is growing, over and above compliance with data 
privacy laws, due to an increase in the volume of data 
processed and advances in technology. 

Workforce protection and effective privacy controls for research 
during the COVID-19 pandemic are creating unique challenges. 
Additionally, new data privacy laws, enforcement activities and 
court decisions – like the Court of Justice of the European 
Union ruling for Schrems II – are creating uncertainties for 
international data transfers and potential localisation 
requirements.

268   GSK Annual Report 2020

In 2020 COVID-19 resulted in a significant increase in virtual 
engagements (e.g., with external experts, advisory boards, 
patient advocacy, patient engagements and congresses). We 
further modernized our practices and applied our internal 
principles and policies to this rapidly changing and growing 
environment. We are evolving our employee training so that our 
people understand the risk associated with non-promotional 
activities, and conduct them in compliance with GSK’s values 
and policies, local laws and regulations. This training must be 
extended to third parties who support non-promotional activities 
to ensure they also understand and comply with the risk 
mitigation to ensure non-promotional activities are not, or  
do not appear as, promotion. We continue to build effective 
management monitoring systems and apply key risk indicators 
for managing non-promotional engagement. 

Mitigating activities
The Group’s Chief Compliance Officer is also the chair of our 
Privacy Governance Board, which oversees GSK’s overall  
data privacy operating model. Each GSK business area has 
appointed a risk owner accountable for overseeing its privacy 
risks, who is supported by privacy leaders within their business. 
In some countries data privacy laws require a data protection 
officer (DPO) to be appointed. GSK has appointed a single 
DPO for the EU, who is represented and supported in specific 
countries by country privacy advisors. 

Our Chief Compliance Officer is GSK’s enterprise risk owner 
(ERO). The ERO has appointed a delegate risk owner, the 
global privacy officer (GPO), who has day-to-day accountability 
for designing and implementing the control framework.  
The GPO co-leads the cross-functional Privacy Centre of 
Excellence, together with the Global Privacy Counsel. They  
are supported by privacy officers, privacy counsel, and multiple 
country privacy advisors (who are familiar with local privacy 
regulations).

GSK has evolved the initial control framework implemented  
for the EU General Data Protection Regulation into a 
comprehensive privacy control framework, based on global 
privacy principles common across the global privacy landscape. 
This global framework has been deployed in countries exhibiting 
a need for such a comprehensive framework, based on factors 
like robust local privacy legislation, established data protection 
authorities, and GSK footprint. Beyond those countries, we 
have started preparations to involve, resource and educate the 
employees in remaining undeployed countries with a GSK 
footprint.

Our Privacy Centre of Excellence is responsible for:

 – operating and improving the centralised global privacy control 

framework; 

 – continuously assessing and providing relevant and 

proportionate controls and aid to non-deployed markets;

Principal risks and uncertainties continued

Privacy continued
Privacy continued

 – monitoring new, or changing, laws and adapting the privacy 

framework accordingly; and

 – deploying a comprehensive training programme to drive 

greater awareness and accountability for managing personal 
information across the entire organisation. 

We certify key GSK privacy network roles with an accredited 
international privacy association.

Research practices

We continuously improve our processes, such as issue 
identification, reporting and handling, through monitoring.  
The Privacy Centre of Excellence is involved in new business 
development opportunities at an early stage to ensure 
appropriate due diligence is performed and the right steps  
are taken when onboarding or splitting off a business unit.

Risk definition
Research Practices risk is the failure to adequately conduct 
ethical and sound pre-clinical and clinical research. In addition, 
it is the failure to engage in scientific activities that are 
consistent with the letter and spirit of the law and industry, or 
the Group’s requirements. It comprises the following sub-risks: 
Non-Clinical & Laboratory Research; Human Subject Research; 
Data Integrity; Care, Welfare & Treatment of Animals; Human 
Biological Samples Management; Data Disclosure; Regulatory 
Filings & Engagement; and Patents.

The integrity and governance of our data is essential to success 
in all stages of the data lifecycle, including design, generation, 
recording and management, analysis, reporting, storage and 
retrieval. Our R&D data are governed by legislation and 
regulatory requirements. Data and supporting documents are 
core components at various stages of pipeline progression 
decision making and form the content of regulatory 
submissions, publications and patent filings. Poor data integrity 
and governance could compromise GSK’s R&D efforts and 
negatively impact our reputation. 

Risk impact
The potential impacts of the risk include harm to human subjects, 
reputational damage, failure to obtain the necessary regulatory 
approvals for our products, governmental investigation, legal 
proceedings brought against the Group by governmental and 
private plaintiffs (product liability suits and claims for damages), 
loss of revenue due to inadequate patent protection or inability  
to supply GSK products, and regulatory action such as fines, 
penalties, or loss of product authorisation. Any of these could 
materially and adversely affect our financial results and damage 
the trust of patients and customers.

There are innate complexities and interdependencies in 
regulatory filings, particularly given our global R&D footprint. 
Ever changing and increasingly stringent submission 
requirements continue to increase the complexity of worldwide 
product registration. The supply of GSK medicines to patients 
is dependent on the ongoing compliance and maintenance of 
licences across many geographies, whose requirements and 
timelines differ. The secure management of the high volume of 
lifecycle changes to these licences, and their renewal, is critical 
to compliant supply. Failure to maintain our licences will directly 
impact patients and company revenue. 

Context
Research involving animals can raise ethical concerns. In many 
cases, however, research in animals is the only way to 
investigate the effects of a potential new medicine in a living 
body other than in humans. Animal research provides critical 
information about the causes and mechanisms of diseases and 
therefore remains a vital part of our research. We continually 
seek ways in which we can minimise our use of animals in 
research, development and testing, while complying with 
regulatory requirements and reducing the impact on the animals 
used. 

Human subject research, including clinical trials in healthy 
volunteers and patients, assess and demonstrate an 
investigational product’s efficacy and safety, or further evaluate 
the product once it has been approved. We disclose this 
research externally, according to regulations, ethical principles 
and industry commitments.

We also work with human biological samples, which are 
fundamental to the discovery, development and safety 
monitoring of our products. GSK is committed to ensuring  
that human biological samples are managed in accordance  
with relevant laws, regulations and ethical principles, in a 
manner that respects the interests of sample donors. 

A wide variety of biological materials are used by GSK in the 
discovery, research and development of our assets. Through  
the Convention on Biological Diversity (CBD) and the Nagoya 
Protocol, the international community has established a global 
framework regulating access to, and use of, genetic resources 
of non-human origin in R&D.

We support the principles of access to, and benefit sharing  
of, genetic resources as outlined in the CBD and the Nagoya 
Protocol. We also recognise the importance of appropriate, 
effective and proportionate implementation measures at national 
and regional levels. 

Patent rights are awarded to protect innovation and play an 
important role in providing a competitive advantage in the 
market for a limited period of time. Any loss of patent protection 
in a market for GSK’s products developed through our R&D – 
including reducing the term, availability or scope of patent rights 
– could materially and adversely affect our financial results in 
that market. Inadequate patent or data exclusivity protection 
which could lead, for example, to competition from 
manufacturers of generic or biosimilar pharmaceutical products 
could limit our opportunity to rely on such markets for future 
sales growth. This could also materially and adversely impact 
our financial results. 

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Investor informationFinancial statementsStrategic reportGovernance and remunerationPrincipal risks and uncertainties continued

Research practices continued

Following expiration of certain intellectual property rights,  
a generic or biosimilar manufacturer may lawfully produce a 
competing copy of a product. Introduction of generic products 
typically leads to a rapid and dramatic loss of sales and reduces 
our revenues and margins for our proprietary products.

Enhancing our data integrity controls remains an important 
priority. Our data integrity committees provide oversight, with 
data integrity quality assurance teams conducting assessments 
to provide independent business monitoring of our internal 
controls for R&D activities. 

Mitigating activities
We have an established Office of Animal Welfare, Ethics and 
Strategy (OAWES), led by our Chief Veterinary Officer, that 
supports the humane and responsible care of animals, carries 
out ethical reviews, independent scientific reviews of animal 
studies, and shares knowledge and advocates for the 
application of non-animal alternatives. The OAWES provides a 
framework of animal welfare governance, defines and provides 
oversight for animal care and use training, promotes the 
replacement, refinement and reduction of animals in research, 
conducts quality assessments, manages a programme of 
external animal diligence, and develops and deploys strategies 
on reproducibility of experiments and translatability to human 
clinical end points. 

GSK’s Chief Medical Officer oversees the following enterprise 
Medical Governance Boards:

 – The Human Subject Research Board and Risk Forum provide 
oversight for the human subject research that we sponsor and 
support to ensure it conforms to ethical, medical and 
scientific standards 

 – The Data Disclosure Board and Risk Forum oversee 

disclosure of our sponsored and supported human subject 
research. We make information available on our clinical 
studies, including summaries of the results – whether positive 
or negative. 

We have a global human biological samples management 
(HBSM) governance framework to oversee the ethical and 
lawful acquisition and management of human biological 
samples. Our HBSM enterprise risk management team works  
to minimise the risks related to the acquisition, storage, use, 
transfer, and disposal of human biological samples. 

The Regulatory Governance Board serves as the global 
regulatory risk management and compliance board. It promotes 
compliance with regulatory requirements and procedures and 
oversees Group-wide written standards for cross-business 
regulatory processes. A significant programme is underway to 
replace and modernise our regulatory information management 
systems across GSK.

We established an Access and Benefit Sharing Centre of 
Excellence to oversee requirements and enforcement measures 
for the acquisition and use of genetic material of non-human 
origin in line with the Nagoya Protocol. 

Our R&D organisation maintains and controls pre-publication 
procedures to guard against public disclosure in advance of 
filing patent applications. In addition, because loss of patent 
protection can occur due to a lack of data integrity in preparing 
patent application data and information, legal experts 
collaborate with R&D to support the review process for new 
patent applications. 

The Research practices risk is overseen by an enterprise 
framework that seeks to ensure strengthened governance 
across R&D in our Pharmaceuticals, Vaccines and Consumer 
Healthcare businesses. 

Under the leadership of the Research practices enterprise risk 
owner, management of the risk takes a pragmatic approach to 
information sharing, streamlining risk identification and 
escalation while ensuring ownership stays with the business.

270   GSK Annual Report 2020

Environment, health and safety

Risk definition
Failure in management of:

 – execution of hazardous activities;

 – GSK’s physical assets and infrastructure;

 – handling and processing of hazardous chemicals and 

biological agents;

 – control of releases of substances harmful to the environment 

in both the short and long term;

leading to incidents which could disrupt our R&D and Supply 
activities, harm employees, harm the communities and harm the 
local environments in which we operate.

Risk impact
Failure to manage EHS risks could lead to significant harm  
to people, the environment and the communities in which we 
operate; fines; inability to meet stakeholder expectations and 
regulatory requirements; litigation or regulatory action; and 
damage to the Group’s reputation, which could materially and 
adversely affect our financial results.

Context
GSK is subject to the health, safety and environmental laws  
of various jurisdictions. These laws impose duties to protect 
people, the environment, and the communities in which we 
operate, as well as potential obligations to remediate 
contaminated sites. Overall, our control framework for  
managing EHS risk is effective. 

Mitigating activities
The Corporate Executive Team is responsible for EHS 
governance and risk oversight and ensures there is an effective 
control framework in place, and in use, to manage the risks, 
impacts and legal compliance issues that relate to EHS across 
each of our businesses. This includes assigning responsibility  
to senior managers for providing and maintaining these controls 
and ensuring that tiered monitoring and governance processes 
are in place within their businesses. Individual managers seek  
to ensure that the EHS control framework is effective and well 
implemented in their respective business area, and that it is  
fully compliant with all applicable laws and regulations and  
is adequately resourced, maintained, communicated, and 
monitored. Additionally, each employee is personally 
responsible for ensuring that they follow all applicable local 
standard operating procedures.

Our risk-based, proactive approach is articulated in our global 
EHS policy and detailed in our global EHS standards against 
which we audit all our operations to ensure compliance. We 
ensure hazards are appropriately controlled through the safe 
design of facilities, plant and equipment, and by following 
rigorous procedures that help us provide effective barriers to 
protect employees’ health and safety.

Despite our extensive safety programmes, tragically we 
experienced two employee fatalities, one at a manufacturing  
site in Canada and another in a road traffic accident in India. 
There was an additional work-related fatality in Belgium, 
involving a construction worker not under GSK’s direct 
supervision. We conducted extensive investigations into the 
causes of each fatality to ensure we could take actions to 
reduce the risk of similar tragic incidents occurring. We have 
developed a safety improvement plan to further strengthen  
our existing safety practices. 

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Environmental sustainability

Risk definition
Failure in the management of:

 – Physical climate and environmental risks;

 – Current and future regulatory requirements for environmental 

policies and taxes;

 – Delivery and performance of management environmental 

objectives;

leading to: reduced supply chain resilience; product life cycle 
management issues, loss of trust/reputation with employees, 
investors, customers, regulators and other stakeholders; 
increased costs; loss of sales or market access; negative 
impacts on the environment. 

Risk impact
GSK recognises that the way we respond to climate change 
and manage environmental risks impacts our ability to supply 
products to patients and consumers and could lead to harm to 
the environment and impact our reputation.

Failure to meet fast-evolving regulatory requirements and 
stakeholder expectations could result in litigation or regulatory 
actions, which may materially and adversely impact our financial 
results.

Context
It is increasingly understood that the effects of climate change 
and nature loss, which are themselves interconnected, are 
impacting human health. Internal and external expectations for 
companies to address their impact on the environment are 
increasing; as are the effects of climate change on operational 
resilience, in regard to access to energy, water and the natural 
resources used in products, along with potential cost increases 
from any regulatory changes or environmental taxes. 

Mitigating activities
In November 2020, GSK announced a new commitment to 
have net zero climate impact and to be net nature positive by 
2030. These goals build on our long-term ambition, as set out  
in 2010, to reduce our impact on the environment.

The Corporate Executive Team (CET) is responsible for 
environmental sustainability governance and risk oversight. It 
ensures there is an effective framework in place, and in use, to 
manage the risks across each of our businesses and to deliver 
on the commitments made. GSK has a dedicated environmental 
sustainability enterprise risk plan in place. The CET’s 
responsibilities include appointing dedicated senior leaders and 
resources to provide and maintain risk controls and ensure that 
governance processes are established and effective within their 
businesses.  

We will continue to control antibiotic emissions from 
manufacturing effluents at all GSK facilities, and those of our 
suppliers, following good operational practice and meeting 
emission limits as defined by the AMR Alliance Manufacturing 
Framework. 

We continuously assess our business resilience to climate 
change against the Task Force on Climate-related Financial 
Disclosures framework guidelines. 

We ensure reductions in carbon emissions, energy, water and 
waste are delivered and managed by our mature programmes 
and by including eco-design considerations into products and 
packaging. 

272   GSK Annual Report 2020

Mitigating activities
We have a global information security policy and accompanying 
IT standards and processes that are supported by a dedicated 
team and programme of activity. The GSK Technology, Security 
and Risk function provides strategy, direction and oversight. 
This includes active monitoring of cybersecurity, while 
enhancing our global information security capabilities through 
an ongoing programme of investment. In 2020, we made the 
following significant investments in mitigation activities, which 
we will continue to advance in the coming year:

 – Modernising cyber operations to ensure the timely detection 

and response to information security incidents

 – Modernising operational technology (OT) to address the age, 

complexity and global footprint of the OT environment in 
manufacturing and R&D sites  

 – Optimising security architecture to mitigate the risk of network 
users using email, externally-connected communications and 
removeable media inappropriately, whether intentionally or 
unintentionally. We are also continuing to remediate and 
improve the control environment for privileged or elevated 
user rights across GSK’s systems

 – Transferring third party risk management to a managed 

service partner. This organisation will process GSK’s critical 
and sensitive information and support the development of a 
solution that will enable us to move all third parties that 
access our IT resources remotely to a more secure 
environment

 – Enabling business performance in high risk markets by 

assessing data and information originating in, and flowing to, 
international markets where local laws and norms represent a 
heightened risk to the confidentiality, integrity and availability 
of GSK’s operational systems.

Information security

Risk definition
The risk that unauthorised disclosure, theft, unavailability or 
corruption of GSK’s information or key information systems  
may lead to harm to our patients, workforce and customers, 
disruption to our business and/or loss of commercial or 
strategic advantage, damage to our reputation or regulatory 
sanction.

Risk impact
Failure to adequately protect GSK’s information, or key 
information systems, may cause harm to our patients, workforce 
and customers, disruption to our business and/or loss of 
commercial or strategic advantage, regulatory sanction,  
or damage to our reputation.

Context
The overall information security environment is challenging, 
because of the difficulty of keeping pace with increasingly 
sophisticated cyber threats. This is due to many factors 
including, the complexity of large regulated organisations; the 
well-resourced nature of hacking activities; and the increasing 
demands for accountability of data handled by companies. We 
continue to reassess GSK’s reliance on interconnectivity with 
third party contractors, partners and suppliers. The COVID-19 
pandemic has emerged as another significant external factor 
impacting how information security is managed at GSK. 
COVID-19-related threats include an increase in ransomware 
attacks against the healthcare sector, as hackers have used the 
opportunity to disrupt critical healthcare operations and, in 
some cases, seize healthcare research related to COVID-19 
vaccines and treatments.

GSK operates a highly-connected information network which 
holds confidential research and development, manufacturing, 
commercial, workforce and financial data. This means that our 
systems and information have been and will continue to be the 
target of cyberattacks. We continue to consolidate information 
systems to reduce attack points and enable more focused 
controls. GSK’s strategic approach to digital analytics will 
further increase our dependency on digital assets and 
distributed data. Our continued analysis and assessment of 
GSK’s critical data assets and the threats to those assets will 
require a continuous re-evaluation of emerging risks to GSK. 
Mitigating actions already defined in these areas includes the 
secure deployment and operation of GSK resources in high-risk 
markets, the risk posed by GSK having data in the Cloud, and 
the potential for complexity resulting from agile business-led IT 
development across the enterprise.

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Supply continuity

Risk definition
Failure to deliver a continuous supply of compliant finished 
product; inability to respond effectively to a crisis incident in a 
timely manner to recover and sustain critical operations.

We also participated in the EU’s new reporting system for 
anticipated drug shortages, introduced during the pandemic to 
proactively resolve supply issues before they potentially 
impacted hospital intensive care units. 

Risk impact
We recognise how important the continuity of supply of our 
products is to the patients and consumers who rely on them.  
A material interruption of supply could lead to litigation or 
regulatory action, including exclusion from healthcare 
programmes and financial penalties that might adversely affect 
the Group’s financial results. GSK’s international presence,  
and those of our partners, expose our workforce, facilities, 
operations and IT to potential disruption from natural events 
(e.g., storms and earthquakes), man-made events (e.g., the 
imposition of trading barriers at short notice, civil/political 
unrest, terrorism and cyberattacks), and public health 
emergencies (e.g., the global COVID-19 pandemic). It is 
therefore vital that we have robust crisis management and 
recovery plans in place to manage such events.

Context
Our supply chain operations are subject to review and approval 
by various regulatory agencies that effectively provide our 
licence to operate. Failure of our manufacturing and distribution 
network to deliver products could lead to litigation or regulatory 
action, such as product recalls and seizures, interruption of 
supply, delays in approval of new products, and suspension of 
manufacturing operations pending resolution of manufacturing 
or logistics issues. 

We rely on materials and services provided by third party 
suppliers to make our products. These include active 
pharmaceutical ingredients, antigens, intermediates, 
commodities, and components for developing, manufacturing 
and packaging pharmaceutical, vaccine and consumer 
healthcare products. Our third-party oversight includes the 
outsourcing of operations, such as contract manufacturing  
and clinical research organisations, that provide manufacturing 
and support development of key products on our behalf.

Although we undertake risk mitigation, we recognise that  
certain events could still result in delays or service interruptions. 
We use effective crisis management and business continuity 
planning to ensure the health and safety of our people and to 
minimise the impact on supply, by maintaining functional 
operations in the event of a natural or man-made disaster,  
or a public health emergency. Drug shortages are reported to 
appropriate regulatory authorities such as the US Food and 
Drug Administration for transparency and to solicit feedback  
on risk mitigation. 

Supply performance expectations increased during the 
COVID-19 pandemic as governments sought to secure supply 
for key medicines and vaccines. We prioritised, and aligned 
behind, the manufacture and supply of these pandemic 
medicines with our suppliers, leveraging strategic stocks and 
modifying supply routes to avoid disrupting the availability of  
our finished products. 

274   GSK Annual Report 2020

Mitigating activities
The supply chain model adopted in our Pharmaceuticals, 
Vaccines and Consumer Healthcare business units is designed 
to ensure, as far as possible, the supply, quality and security of 
our products around the world.

Supply chain governance committees within each business unit 
closely monitor the inventory status and delivery of our products, 
with the aim of ensuring that customers have the products they 
need. Improved links between commercial forecasting and 
manufacturing – made possible by our core commercial cycle 
– should, over time, reduce the risk associated with demand 
fluctuations and any impact on our ability to supply, or the cost 
of write-offs where products exceed their expiry date. Each 
node of the supply chain is periodically reviewed to ensure 
adequate safety stock, while balancing working capital in our 
end-to-end supply chain. Particular attention is placed on 
mitigating supply risks associated with medically-critical, 
high-revenue products and key new product launches.

We routinely monitor the compliance of external manufacturing 
suppliers and service providers to identify and manage risks in 
our supply base. Where practical, we minimise our dependence 
on single sources of supply for critical items. Where alternative 
sourcing arrangements are not possible for certain materials, 
our inventory strategy aims to limit the impact and ultimately 
protect the supply chain from unanticipated disruption. 

We continue to implement anti-counterfeit systems like product 
serialisation in accordance with new and emerging supply chain 
requirements around the world, such as the EU Falsified 
Medicines Directive.

Corporate policy requires each business and functional area 
head to ensure effective crisis management and business 
continuity plans, including authorised response and recovery 
strategies, key areas of responsibility and clear communication 
routes, are in place before any business disruption occurs. 
Corporate Security supports the business by coordinating  
crisis management and business continuity training, facilitating 
simulation exercises, assessing preparedness and recovery 
capability, and providing assurance oversight of GSK’s central 
repository of plans supporting our critical business processes. 

Each business unit performs risk oversight through their 
respective Risk Management and Compliance Board to assure 
adequate risk mitigation, including identifying new and emerging 
threats. For example, we have taken a coordinated approach to 
evaluating and managing the implications for GSK of Brexit.

These activities help ensure that we maintain an appropriate 
level of readiness and response capability. We also develop  
and maintain partnerships with external bodies, including the 
Business Continuity Institute and the UN International Strategy 
for Disaster Risk Reduction, which helps improve our business 
continuity initiatives in disaster-prone areas and supports the 
development of community resilience to disasters.

Transformation

Risk definition
Failure to deliver the plan for successful transformation and 
separation of GSK into two competitive standalone companies:  
New GSK, a biopharma company, and new Consumer 
Healthcare.

Risk impact
The failure to manage the increasing macro level risk due to 
COVID-19 in relation to the delivery of the transformation plan 
could materially and adversely affect our ability to deliver GSK’s 
strategy and long-term priorities.

Context
In February 2020, GSK announced a new ‘Future Ready’ 
programme to prepare for its separation into two companies: 
New GSK, a biopharma company with an R&D approach 
focused on science related to the immune system, the use of 
genetics and new technologies, and a new leader in consumer 
healthcare. As GSK increases investment in R&D and new 
product launches, the two-year separation programme aims to 
drive a common approach to innovation across modalities with 
improved capital allocation; to align and improve the capabilities 
and efficiencies of global support functions to support New 
GSK; to further optimise the supply chain and portfolio, 
including divesting non-core assets; and to prepare Consumer 
Healthcare to operate as a standalone company. Once 
complete, the outlook of both companies will have been 
fundamentally strengthened, making them more efficient, 
modern and automated, with future skills and capabilities  
that will extend beyond the transition timeline.

Mitigating activities
The Future Ready Office (FRO), established in the fourth 
quarter of 2019, is accountable for monitoring the progress, 
performance and risks associated with creating the two new 
leading companies. It reports monthly to the Corporate 
Executive Team (CET) to ensure there is enterprise oversight of 
the plan, using key performance and risk indicators. In addition, 
GSK’s Chief Executive Officer (CEO), Chief Financial Officer, 
Chief Strategy Officer and Head of FRO meet the leaders of 
Consumer Healthcare when input and approval of key design 
choices for that new company is required. Overall, the balance 
between transformation and separation is upheld through clear 
governance, joint New GSK and Consumer Healthcare 
coordination, rigorous progress tracking and the setting of  
clear parameters. 

The GSK Board is regularly informed of the Future Ready 
programme lead indicators through the CEO Board Report  
at each Board meeting. A Transformation and Separation 
Committee has been established at Board level to support and 
advise management’s work on transforming and separating the 
Group. This committee is chaired by the GSK Chairman and 
includes our Senior Independent Director and the Chairs of the 
Audit & Risk, Remuneration and Corporate Responsibility 
Committees. 

GSK Annual Report 2020   275

Investor informationFinancial statementsStrategic reportGovernance and remunerationShareholder information

Share capital and control

Details of our issued share capital and the number of shares 
held in Treasury as at 31 December 2020 can be found in  
Note 36 to the financial statements, ‘Share capital and share 
premium account’. 

Our Ordinary Shares are listed on the London Stock Exchange 
(LSE) and are also quoted on the New York Stock Exchange 
(NYSE) in the form of American Depositary Shares (ADS). Each 
ADS represents two Ordinary Shares. For details of listed debt 
and where it is listed refer to Note 29 to the financial statements,  
‘Net debt’.

Holders of Ordinary Shares and ADS are entitled to receive 
dividends (when declared) and the company’s Annual Report.  
They are also entitled to attend, speak, appoint proxies and 
exercise voting rights at general meetings of the company.

There are no restrictions on the transfer, or limitations on the 
holding, of Ordinary Shares and ADS and no requirements  
to obtain approval prior to any transfers. No Ordinary Shares  
or ADS carry any special rights with regard to control of the 
company and there are no restrictions on voting rights. Major 
shareholders have the same voting rights per share as all other 
shareholders. There are no known arrangements under which 
financial rights are held by a person other than the holder of  
the shares and no known agreements on restrictions on share 
transfers or on voting rights.

Shares acquired through the Group’s employee share plans 
rank equally with the other shares in issue and have no special 
rights. The trustees of our Employee Share Ownership Plan 
trusts have waived their rights to dividends on shares held by 
those trusts.

Exchange controls and other limitations affecting holders
Other than certain economic sanctions, which may be in  
force from time to time, there are currently no applicable laws, 
decrees or regulations in force in the UK restricting the import 
or export of capital or restricting the remittance of dividends or 
other payments to holders of the company’s shares who are 
non-residents of the UK. Similarly, other than certain economic 
sanctions which may be in force from time to time, there are no 
limitations relating only to non-residents of the UK under English 
law or the company’s Articles of Association on the right to be a 
holder of, and to vote in respect of, the company’s shares.

276   GSK Annual Report 2020

Interests in voting rights
Other than as stated below, as far as we are aware, there are  
no persons with significant direct or indirect holdings in the 
company. Information provided to the company pursuant to  
the Financial Conduct Authority’s Disclosure Guidance and 
Transparency Rules (DTR 5) is published on a Regulatory 
Information Service and on the company’s website,  
www.gsk.com.

The company has received notifications in accordance with 
DTR 5 of the following notifiable interests in the voting rights in 
the company’s issued share capital:

31 December 2020

3 March 2021

No. of 
voting rights
BlackRock, Inc 332,238,289(2)
–
Dodge & Cox

Percentage  
of total voting 
No. of 
rights(1)
voting rights
6.40% 332,238,289(2)
– 253,464,108(3)

Percentage  
of total voting 
rights(1)
6.40%
5.04%

(1)   Percentage of total voting rights at the date of notification to the company.

(2)   Comprising an indirect interest in 329,124,508 Ordinary Shares and a 
holding of 3,113,781 Qualifying Financial Instruments (Contract for 
Difference). 

(3)   Comprising an indirect interest in 99,377,874 Ordinary Shares and 

154,086,234 American Depositary Shares.

The company has not acquired or disposed of any interests  
in its own shares during the period under review, with the 
exception of those transferred from Treasury to satisfy awards 
under the Group’s employee share plans.

Share buy-back programme
The Board has been authorised to issue and allot Ordinary 
Shares under Article 9 of the company’s Articles of Association. 
The power under Article 9 and the authority for the company to 
make purchases of its own shares are subject to shareholder 
authorities which are sought on an annual basis at our Annual 
General Meeting (AGM). Any shares purchased by the 
company may be cancelled, held as Treasury shares or  
used for satisfying share options and grants under the Group's 
employee share plans.

Our programme covers purchases of shares for cancellation  
or to be held as Treasury shares, in accordance with the 
authority renewed by shareholders at the AGM in May 2020, 
when the company was authorised to purchase a maximum  
of just under 502 million shares. Details of shares purchased, 
cancelled, held as Treasury shares and subsequently 
transferred from Treasury to satisfy awards under the Group’s 
employee share plans are disclosed in Note 36 to the financial 
statements, ‘Share capital and share premium account’.

In determining specific share repurchase levels, the company 
considers the development of free cash flow during the year.  
No shares have been purchased since 2014. 

The company confirms that it does not currently intend to make 
any market purchases in 2021. The company will review the 
potential for future share buy-backs in line with its usual annual 
cycle and subject to return and ratings criteria.

 
 
Shareholder information continued

Share capital and control continued

Market capitalisation
The market capitalisation, based on shares in issue excluding 
Treasury shares, of GSK at 31 December 2020 was £67.33 
billion. At that date, GSK was the 6th largest company by 
market capitalisation in the FTSE index.

Share price

At 1 January
At 31 December
Increase/(decrease)
High during the year
Low during the year

2020 
£
17.79
13.42
(24.6)%
18.46
12.92

2019 
£
14.91
17.79
19.3%

18.19
14.36

2018 
£
13.23
14.91

12.7%

16.22
12.43

The table above sets out the middle market closing prices.  
The company’s share price decreased by 24.6% in 2020. This 
compares with an increase in the FTSE 100 index of 14.3% 
during the year. The middle market closing share price on  
3 March 2021 was £12.08.

UK£ 

19 

18 

17 

16 

15 

14 

13 

12 

11 

10 

09 

US$ 

80

75

70

65

60

55

50

45

40

35

30

31/12/17 

31/12/18 

31/12/19 

31/12/20 

UK share price (UK£)  

US ADS price (US$)

Nature of trading market 
The following table sets out, for the periods indicated, the high and low middle market closing prices for the company’s Ordinary 
Shares on the LSE and for the ADS on the NYSE.

March 2021*
February 2021
January 2021
December 2020
November 2020
October 2020
September 2020
Quarter ended 31 December 2020
Quarter ended 30 September 2020
Quarter ended 30 June 2020
Quarter ended 31 March 2020
Quarter ended 31 December 2019
Quarter ended 30 September 2019
Quarter ended 30 June 2019
Quarter ended 31 March 2019
Year ended 31 December 2019
Year ended 31 December 2018
Year ended 31 December 2017
Year ended 31 December 2016

*  to 3 March 2021

Ordinary Shares

UK£ per share 

ADS

US$ per share

Low
12.01
11.91
13.42
13.33
13.25
12.92
14.35
12.92
14.35
14.89
13.75
16.36
15.90
15.02
14.36
14.36
12.43
12.76
13.45

High
34.24
37.59
39.24
37.97
39.17
37.69
39.90
39.17
42.16
42.74
47.89
47.32
42.68
41.88
41.87
47.32
41.94
44.37
45.49

Low
33.73
33.61
36.80
36.09
34.40
33.42
37.38
33.42
37.38
37.14
31.85
41.19
39.68
38.64
37.83
37.83
35.49
34.66
37.39

High
12.09
13.68
14.14
14.17
14.68
14.50
15.33
14.68
16.60
17.42
18.46
18.19
17.45
16.07
15.97
18.19
16.22
17.22
17.23

GSK Annual Report 2020   277

Investor informationFinancial statementsStrategic reportGovernance and remuneration 
Shareholder information continued

Analysis of shareholdings at 31 December 2020

Holding of shares
Up to 1,000 
1,001 to 5,000 
5,001 to 100,000 
100,001 to 1,000,000 
Over 1,000,000 

Held by
Institutional and Corporate holders
Individuals and other corporate bodies
Guaranty Nominees Limited
Held as Treasury shares by GlaxoSmithKline

Number of 
accounts

% of total 
accounts

% of total 
shares

Number of 
shares

73,707
23,295
5,413
739
374
103,528

4,829
98,696
2
1

71.20
22.50
5.23
0.71
0.36
100.00

4.66
95.34
0.00
0.00

0.47
0.93
1.55
4.79
92.26
100.00

25,340,430
50,136,696
83,179,656
258,213,935
4,968,318,900
5,385,189,617

61.90
14.03
17.47
6.60

3,333,752,207
755,558,172
940,673,288
355,205,950

J.P. Morgan Chase Bank, N.A. is the Depositary for the company’s American Depository Receipt (ADR) programme. The 
company’s ADS are listed on the NYSE. Ordinary Shares representing the company’s ADR programme, which is managed by the 
Depositary, are registered in the name of Guaranty Nominees Limited. At 3 March 2021, Guaranty Nominees Limited held 
935,976,788 Ordinary Shares representing 18.60% of the issued share capital (excluding Treasury shares) at that date.

At 3 March 2021, the number of holders of Ordinary Shares in the US was 949 with holdings of 947,263 Ordinary Shares, and the 
number of registered holders of ADS was 19,411 with holdings of 467,988,394 ADS. Certain of these Ordinary Shares and ADS 
were held by brokers or other nominees. As a result, the number of holders of record or registered holders in the US is not 
representative of the number of beneficial holders or of the residence of beneficial holders.

The Board intends to maintain the dividend for 2021 at the 
current level of 80p per share, subject to any material change  
in the external environment or performance expectations, and  
to implement a new distribution policy for dividends from 2022. 
Details of the dividends declared, the amounts and the payment 
dates are given in Note 16 to the financial statements, 
‘Dividends’.

2021 Dividend calendar

Quarter
Q4 2020

Q1 2021

Q2 2021

Q3 2021

Q4 2021

Ex-dividend date
18 February 2021

Record date
19 February 2021

20 May 2021

21 May 2021

Payment date
8 April 2021

8 July 2021

19 August 2021

20 August 2021

7 October 2021

18 November 2021 19 November 2021

13 January 2022

24 February 2022

25 February 2022

7 April 2022

Dividends

The company pays dividends quarterly and continues to return 
cash to shareholders through its dividend policy. Dividends 
remain an essential component of total shareholder return and 
GSK recognises the importance of dividends to shareholders. 
The company aims to distribute regular dividend payments that 
will be determined primarily with reference to the free cash flow 
generated by the business after funding the investment 
necessary to support the Group’s future growth.

Dividends per share
The table below sets out the dividend per share and per ADS 
for the last five years. The dividend per ADS is translated into 
US dollars at applicable exchange rates.

Dividend

Year 
2020

2019

2018

2017

2016

pence
80

80

80

80

80

US$
–*

1.98

2.08

2.16

2.00

*   The Q4 2020 ordinary dividend receivable by ADS holders will be calculated based on 
the exchange rate on 8 April 2021. An annual fee of $0.03 per ADS (or $0.0075 per 
ADS per quarter) will be charged by the Depository. The cumulative dividend receivable 
by ADS holders for Q1, Q2 and Q3 2020 was $1.48.

278   GSK Annual Report 2020

Shareholder information continued

Financial calendar 2021

Event 
Quarter 1 Results announcement
Annual General Meeting
Biopharma Investor Update
Quarter 2 Results announcement

Date
April 2021
May 2021
June 2021
July 2021

Results announcements
Results announcements are issued to the LSE and are available 
on its news service. They are also sent to the US Securities and 
Exchange Commission (SEC) and the NYSE, issued to the 
media and made available on our website.

Quarter 3 Results announcement
Preliminary/Quarter 4 Results announcement
Annual Report publication
Annual Report distribution

October 2021
February 2022 
February/March 2022
March 2022

Information about the company, including the share and ADS 
price, is available on our website at www.gsk.com. Information 
made available on the website does not constitute part of this 
Annual Report.

Financial reports 
The company publishes an Annual Report which is made 
available on our website from the date of publication. 
Shareholders may elect to receive notification by email  
of the publication of Annual Reports by registering on  
www.shareview.co.uk, and may also elect to receive a  
printed copy of the Annual Report by contacting our registrar, 
Equiniti Limited. 

Copies of previous Annual Reports are available on our website. 
Printed copies can also be obtained from our registrar (see 
page 282 for the contact details).

Annual General Meeting 2021

Our Annual General Meeting (AGM) will be held at 2.30pm  
(UK time) on Wednesday, 5 May 2021 at 980 Great West 
Road, Brentford, Middlesex TW8 9GS, which is the company's 
registered office.

Investors holding shares through a nominee service should 
arrange with that nominee service to be appointed as a proxy  
in respect of their shareholding in order to attend and vote at  
the meeting electronically. 

The AGM will be broadcast online from our registered office 
and, in line with the UK Government's COVID-19 restrictions, 
physical attendance by shareholders will not be permitted. All 
shareholders will be invited to attend the meeting electronically. 
The AGM is the company’s principal forum for communication 
with private shareholders. In addition to the formal AGM 
business, there will be a presentation by the CEO on the 
performance of the Group and its future development. There  
will be an opportunity for questions to be asked of the Board. 
Chairs of the Board’s Committees and the Workforce 
Engagement Director will be available to take questions  
relating to their roles.

Further details on how to access the AGM, ask questions and 
vote, all electronically, can be found in the notice of Annual 
General Meeting 2021 (AGM Notice) which is available on  
our website at www.gsk.com.

ADS holders wishing to attend the meeting electronically should  
refer to the AGM Notice for details on how to request a proxy 
appointment from the Depositary, J.P. Morgan Chase Bank N.A.  
This will enable them to attend, ask questions and vote, all 
electronically, on the business to be transacted at the meeting. 
ADS holders are reminded that if they do not instruct the 
Depositary as to the way in which the shares represented  
by their ADS should be voted by completing and returning  
the voting card provided by the Depositary, their shares  
will not be voted.

Documents on display
The Articles of Association of the company and Directors’ 
service contracts or, where applicable, letters of appointment 
between Directors and the company or any of its subsidiaries 
(and any side letters relating to severance terms and pension 
arrangements) are available for inspection at the company’s 
registered office by appointment.

GSK Annual Report 2020   279

Investor informationFinancial statementsStrategic reportGovernance and remunerationInheritance tax 
Individual (UK-domiciled or otherwise) shareholders may be 
liable to UK inheritance tax on the transfer of shares or ADS.  
Tax may be charged on the amount by which the value of the 
shareholder’s estate is reduced as a result of any transfer by 
way of lifetime gift or other disposal at less than full market 
value. In the case of a bequest on death, tax may be charged on 
the value of the shares at the date of the shareholder’s death.  
If such a gift or other disposal were subject to both UK 
inheritance tax and US estate or gift tax, the Estate and Gift Tax 
Convention would generally provide for tax paid in the US to be 
credited against tax payable in the UK. 

Stamp duty and stamp duty reserve tax
UK stamp duty and/or stamp duty reserve tax (SDRT) will, 
subject to certain exemptions, be payable on the transfer of 
shares at a rate of 0.5% (rounded up to the nearest £5 in  
the case of stamp duty) of the consideration for the transfer. 
Notwithstanding this, provided that an instrument is executed  
in pursuance of the agreement that gave rise to the charge to 
SDRT and that instrument is stamped within six years of the 
agreement (including being stamped as exempt) any SDRT 
charge should be cancelled and any SDRT which has already 
been paid will be repaid.

US shareholders 

This summary only applies to a shareholder (who is a citizen or 
resident of the US or a domestic corporation or a person that  
is otherwise subject to US federal income tax on a net income 
basis in respect of the shares or ADS) that holds shares or ADS 
as capital assets, is not resident in the UK for UK tax purposes 
and does not hold shares for the purposes of a trade, profession 
or vocation that is carried on in the UK through a branch or 
agency. 

The summary also does not address the tax treatment of 
holders that are subject to special tax rules, such as banks, 
tax-exempt entities, insurance companies, dealers in securities 
or currencies, persons that hold shares or ADS as part of an 
integrated investment (including a ‘straddle’) comprised of a 
share or ADS and one or more other positions, and persons that 
own (directly or indirectly) 10% or more of the company’s stock 
(by vote or value), nor does it address tax treatment that may be 
applicable as a result of international income tax treaties.

Shareholder information continued

Tax information for shareholders

A summary of certain UK tax and US federal income tax 
consequences for holders of shares and ADS who are citizens 
of the UK or the US is set out below. It is not a complete 
analysis of all the possible tax consequences of the purchase, 
ownership or sale of these securities. It is intended only as a 
general guide. Holders are advised to consult their advisers with 
respect to the tax consequences of the purchase, ownership or 
sale of their shares or ADS and the consequences under state 
and local tax laws in the US and the implications of the current 
UK/US tax conventions. 

US holders of ADS generally will be treated as the owners of 
the underlying shares for the purposes of the current UK/US 
double taxation conventions relating to income and gains 
(Income Tax Convention), estate and gift taxes (Estate and Gift 
Tax Convention), and for the purposes of the Internal Revenue 
Code of 1986, as amended. 

UK shareholders 

This summary only applies to a UK resident shareholder that 
holds shares as capital assets. 

Taxation of dividends 
For the 2020/21 UK tax year, UK resident individuals are 
entitled to a dividend tax allowance of up to £2,000, so that the 
first £2,000 of dividends received in a tax year will be free of 
tax. Dividends in excess of this allowance will be taxed at 7.5% 
for basic rate taxpayers, 32.5% for higher rate taxpayers and 
38.1% for additional rate taxpayers. 

UK resident shareholders that are corporation taxpayers should 
note that dividends payable on ordinary shares are generally 
entitled to exemption from corporation tax.

Taxation of capital gains 
UK resident shareholders may be liable for UK tax on gains on 
the disposal of shares or ADS. 

For disposals by individuals in the 2020/21 UK tax year, a 
taxable capital gain accruing on a disposal of shares or ADS  
will be taxed at 10% for basic rate taxpayers, or 20% if, after  
all allowable deductions, the individual’s taxable income for  
the year exceeds the basic rate income tax banding. Note this is 
following the use of any exemptions available to the individual 
taxpayer such as the annual exempt amount. 

Corporation taxpayers may be entitled to an indexation 
allowance which applies to reduce capital gains to the extent 
that such gains arise due to inflation. Indexation allowance may 
reduce a chargeable gain but will not create an allowable loss. 
For assets acquired on or before 1 January 2018, legislation in 
the Finance Act 2018 freezes the level of indexation allowance 
that is given in calculating a company’s chargeable gains at the 
value that would apply to the disposal of an asset in December 
2017. For assets acquired from 1 January 2018 onwards, 
legislation in the Finance Act 2018 removes any indexation 
allowance on disposal.

280   GSK Annual Report 2020

Shareholder information continued

Tax information for shareholders continued

Taxation of dividends 
The gross amount of dividends received is treated as foreign 
source dividend income for US tax purposes. It is not eligible for 
the dividend received deduction allowed to US corporations. 
Dividends on ADS are payable in US dollars; dividends on 
Ordinary Shares are payable in Sterling. Dividends paid in 
Sterling will be included in income in the US dollar amount 
calculated by reference to the exchange rate on the day the 
dividends are received by the holder. Subject to certain 
exceptions for short-term or hedged positions, an individual 
eligible US holder will be subject to US taxation at a maximum 
federal rate of 23.8% plus applicable state and local tax in 
respect of qualified dividends. A qualified dividend as defined 
by the US Internal Revenue Service (IRS) is a dividend that 
meets the following criteria:

1.   Must be issued by a US corporation, a corporation 

incorporated in a US possession, or a corporation that is 
eligible for the benefits of a comprehensive income tax treaty 
deemed satisfactory, as published by the IRS 

2.   The dividends are not of a type listed by the IRS as dividends 

that do not qualify

3.   The required dividend holding period has been met. The 

shares must have been owned by you for more than 60 days 
of the ‘holding period’ – which is defined as the 121-day 
period that begins 60 days before the ex-dividend date, or 
the day in which the stock trades without the dividend priced 
in. For example, if a stock’s ex-dividend date is 1 October, 
the shares must be held for more than 60 days in the period 
between 2 August and 30 November of that year in order to 
count as a qualified dividend.

Dividends that are not qualified are subject to taxation at the  
US federal graduated tax rates, at a maximum rate of 40.8%. 
Some types of dividends are automatically excluded from being 
qualified dividends, even if they meet the other requirements. 
These include (but are not limited to):

1.  Capital gains distributions

2.  Dividends on bank deposits

3.   Dividends held by a corporation in an Employee Stock  

Ownership Plan (ESOP)

4.  Dividends paid by tax-exempt corporations.

US state and local tax rates on qualified and non-qualified 
dividends may vary and would be assessed in addition to the 
federal tax rates communicated above.

Taxation of capital gains 
Generally, US holders will not be subject to UK capital gains 
tax, but will be subject to US tax on capital gains realised on  
the sale or other disposal of shares or ADS. Such gains will be 
long-term capital gains (subject to reduced rates of taxation for 
individual holders) if the shares or ADS were held for more than 
one year, from the date the shares were vested/released. 
Short-term capital gains can be subject to taxation of rates of  
up to 40.8%, whereas long-term capital gains may be subject to 
rates of up to 23.8%. State and local tax rates on capital gains 
may also apply.

Information reporting and backup withholding 
Dividends and payments of the proceeds on a sale of shares or  
ADS, paid within the US or through certain US-related financial 
intermediaries, are subject to information reporting and may  
be subject to backup withholding unless the US holder is a 
corporation or other exempt recipient or provides a taxpayer 
identification number and certifies that no loss of exemption  
has occurred. Non-US holders generally are not subject to 
information reporting or backup withholding, but may be 
required to provide a certification of their non-US status in 
connection with payments received. Any amounts withheld will 
be allowed as a refund or credit against a holder’s US federal 
income tax liability provided the required information is furnished 
to the IRS. 

Estate and gift taxes 
Under the Estate and Gift Tax Convention, a US shareholder  
is not generally subject to UK inheritance tax. However, a US 
holder may be subject to US federal estate and gift tax.

Stamp duty 
UK stamp duty and/or SDRT will, subject to certain exemptions,  
be payable on any transfer of shares to the ADS custodian or 
depository at a rate of 1.5% of the amount of any consideration 
provided (if transferred on sale), or their value (if transferred for  
no consideration). 

However, no stamp duty or SDRT should be payable on the 
transfer of, or agreement to transfer, an ADS. 

GSK Annual Report 2020   281

Investor informationFinancial statementsStrategic reportGovernance and remunerationOther statutory disclosures

Shareholder services and contacts

Registrar
The company’s registrar is:
Equiniti Limited
Aspect House, Spencer Road, Lancing, BN99 6DA
www.shareview.co.uk
Tel: 0371 384 2991 (in the UK)*
Tel: +44 (0)121 415 7067 (outside the UK)

Equiniti provides a range of services for shareholders:

Service

What it offers

How to participate

Dividend Reinvestment Plan  
(DRIP)

As an alternative to receiving cash dividends you may choose  
to reinvest your dividends to buy more GSK shares. 

Dividend payment direct to your bank 
account (Bank Mandate)

Dividend payment direct to bank  
account for overseas shareholders 

Electronic communications

Shareview portfolio service

Deduplication of publications or mailings

Share dealing service†
(please note that market trading hours  
are from 8.00am to 4.30pm UK time, 
Monday to Friday (excluding public  
holidays in England and Wales))

All dividends are paid directly into your bank or building society 
account. To receive your cash dividends, you must provide 
Equiniti with your bank or building society account details.  
This is a quick and secure method of payment. 

Equiniti can convert your dividend into your local currency and 
send it direct to your local bank account. This service is available 
in over 100 countries worldwide.

Shareholders may elect to receive electronic notifications  
of company communications including our Annual Report,  
dividend payments, dividend confirmations and the availability of 
online voting for all general meetings. Each time GSK publishes 
shareholder documents you will receive an email containing a link 
to the document or relevant website.

This enables you to create a free online portfolio to view your  
share balance and movements, update your address and  
dividend payment instructions and register your votes for  
our general meetings.

If you receive duplicate copies of mailings, you may have more 
than one account. Please contact Equiniti and they will arrange 
for your accounts to be merged into one for your convenience 
and to avoid waste and unnecessary costs.

Shareholders may trade shares, either held in certificated  
form or in our Corporate Sponsored Nominee, online, by 
telephone or via postal dealing service provided by Equiniti 
Financial Services Limited.

Corporate Sponsored Nominee Account

Individual Savings Accounts (ISAs)†

This is a convenient way to manage your shares without requiring 
a share certificate. The service provides a facility for you to hold 
your shares in a nominee account sponsored by the company. 
You will continue to receive dividend payments and can attend 
and vote at the company’s general meetings. Shareholders’ 
names do not appear on the publicly available share register  
and the service is free to join.

The company has arranged for Equiniti Financial Services  
Limited to provide a GSK Corporate ISA to hold GSK shares. 

A DRIP election form can be downloaded  
from www.shareview.co.uk or requested by 
contacting Equiniti.

A dividend bank mandate form can be 
downloaded from www.shareview.co.uk  
or requested by contacting Equiniti.

For more details on this service and the costs 
involved please contact Equiniti.

Please register at www.shareview.co.uk.

Please register at www.shareview.co.uk.

Please contact Equiniti.

For online transactions, please log on to:  
www.shareview.co.uk/dealing.

For telephone transactions, please call:  
0345 603 7037 (in the UK) or  
+44 (0)121 415 7560 (outside the UK). 
Lines are open from 8.00am to 4.30pm  
UK time, Monday to Friday (excluding  
UK public holidays).

For postal transactions, please call:  
0371 384 2991* to request a  
dealing form.

An application form can be requested  
from www.shareview.co.uk or by  
contacting Equiniti.

Details are available from www.shareview.co.uk 
or can be requested by telephoning Equiniti, 
on 0345 300 0430. Lines are open 8.00am 
to 4.30pm for dealing, and until 6.00pm for 
enquiries Monday to Friday (excluding public 
holidays in England and Wales). 

* 

† 

Lines are open from 8.30am to 5.30pm, Monday to Friday (excluding public holidays in England and Wales).

The provision of share dealing details is not intended to be an invitation or inducement to engage in an investment activity. Advice on share dealing should be obtained from a 
stockbroker or independent financial adviser.

282   GSK Annual Report 2020

Other statutory disclosures continued

Shareholders services and contacts continued

ADS Depositary

The ADR programme is administered by J.P. Morgan  
Chase Bank, N.A:

Contacts
Investor relations
Investor relations may be contacted as follows:

UK
980 Great West Road 
Brentford, Middlesex, TW8 9GS 
Tel: +44 (0)20 8047 5000

US
5 Crescent Drive 
Philadelphia PA 19112 
Tel: +1 888 825 5249 (US toll free) 
Tel: +1 215 751 4611 (outside the US) 
GSK Response Center
Tel: +1 888 825 5249 (US toll free)

Share scam alert
If you receive an unsolicited telephone call offering to sell or buy  
your shares, please take extra care. The caller may be part of a  
highly organised financial scam.

If you are a UK shareholder, please contact the Financial 
Conduct Authority at www.fca.org.uk/consumers or on its 
consumer helpline:

Tel: 0800 111 6768 (in the UK)*

Tel: +44 (0)20 7066 1000 (outside the UK)

* 

Lines are open from 8.00am to 6.00pm, UK time, Monday to Friday, except UK public 
holidays, and 9.00am to 1.00pm on Saturdays.

Regular Correspondence: 
EQ Shareowner Services 
P.O. Box 64504 
St. Paul, MN 55164-0504

Delivery of Stock Certificates and Overnight Mail: 
EQ Shareowner Services 
110 Centre Point Curve, Suite 101 
Mendota Heights, MN 55120-4100

www.shareowneronline.com 
General: +1 800 990 1135 
From outside the U.S: +1 651 453 2128

The Depository also provides Global Invest Direct, a direct 
ADS purchase/sale and dividend reinvestment plan for ADS 
holders. For details on how to enrol please visit www.adr.com 
or call the above helpline number to obtain an enrolment pack. 

Donating shares to Save the Children
In 2013, GSK embarked on an ambitious global partnership 
with Save the Children to share our expertise and resources 
with the aim of helping to save the lives of one million children.

Shareholders with a small number of shares, the value of which 
makes it uneconomical to sell, may wish to consider donating 
them to Save the Children. Donated shares will be aggregated 
and sold by Save the Children who will use the funds raised to 
help them reach the above goal.†

To obtain a share donation form, please contact our registrar,  
Equiniti, which is managing the donation and sale of UK shares 
to Save the Children free of charge.
† 

The provision of share dealing details is not intended to be an invitation or inducement  
to engage in an investment activity. Advice on share dealing should be obtained from 
a stockbroker or independent financial adviser.

Stock Exchange announcement notifications
We provide shareholders with a service to receive automatic 
email notifications when we publish a stock exchange 
announcement. To receive email notifications, please sign up  
for announcements at www.gsk.com in the Investors section.

GSK Annual Report 2020   283

Investor informationFinancial statementsStrategic reportGovernance and remunerationOther statutory disclosures continued

US law and regulation

A number of provisions of US law and regulation apply to the 
company because our shares are quoted on the NYSE in the 
form of ADS.

NYSE rules
In general, the NYSE rules permit the company to follow UK 
corporate governance practices instead of those applied in  
the US, provided that we explain any significant variations.  
This explanation is contained in our Form 20-F, which can be 
accessed from the SEC'S EDGAR database or via our website. 
NYSE rules require us to file annual and interim written 
affirmations concerning our Audit & Risk Committee (ARC)  
and our statement on significant differences in corporate 
governance.

Sarbanes-Oxley Act of 2002
Following a number of corporate and accounting scandals in 
the US, Congress passed the Sarbanes-Oxley Act of 2002. 
Sarbanes-Oxley is a wide-ranging piece of legislation 
concerned largely with financial reporting and corporate 
governance.

As recommended by the SEC, the company has established a 
Disclosure Committee. The Committee reports to the CEO, the  
CFO and to the ARC. It is chaired by the Company Secretary 
and its members consist of senior managers from finance, legal, 
corporate communications and investor relations.

External legal counsel, the external auditors and internal experts  
are invited to attend the Disclosure Committee’s meetings 
periodically. The Committee has responsibility for considering 
the materiality of information and, on a timely basis, determining 
the disclosure of that information. It has responsibility for the 
timely filing of reports with the SEC and the formal review of  
the Annual Report and Form 20-F. In 2020, the Committee met 
17 times.

Sarbanes-Oxley requires that the annual report on Form 20-F 
contains a statement as to whether a member of the ARC is  
an audit committee financial expert, as defined in rules under 
Sarbanes-Oxley. Such a statement for the relevant members  
of the ARC (Judy Lewent and Charles Bancroft) are included  
in the Board Committee information area of the Corporate 
Governance report on page 97 and in their biographies on 
pages 81 and 82. Additional disclosure requirements arise 
under section 302 and section 404 of Sarbanes-Oxley in 
respect of disclosure controls and procedures and internal 
control over financial reporting. 

284   GSK Annual Report 2020

Section 302: Corporate responsibility for  
financial reports
Sarbanes-Oxley requires for the CEO and the CFO to complete 
formal certifications, confirming that:

 – they have each reviewed the annual report on Form 20-F

 – based on their knowledge, the annual report on Form 20-F 

contains no material misstatements or omissions

 – based on their knowledge, the financial statements and other 
financial information fairly present, in all material respects, the 
financial condition, results of operations and cash flows as of  
the dates, and for the periods, presented in the annual report  
on Form 20-F

 – they are responsible for establishing and maintaining 

disclosure controls and procedures that ensure that material 
information is made known to them, and have evaluated the 
effectiveness of these controls and procedures as at the year-
end, the results of such evaluation being contained in the 
annual report on Form 20-F

 – they are responsible for establishing and maintaining internal 
control over financial reporting that provides reasonable 
assurance regarding the reliability of financial reporting and 
the preparation of financial statements for external purposes 
in accordance with generally accepted accounting principles

 – they have disclosed in the annual report on Form 20-F any 

changes in internal controls over financial reporting during the 
period covered by the annual report on Form 20-F that have 
materially affected, or are reasonably likely to affect materially, 
the company’s internal control over financial reporting, and 
they have disclosed, based on their most recent evaluation of 
internal control over financial reporting, to the external auditor 
and the ARC, all significant deficiencies and material 
weaknesses in the design or operation of internal controls 
over financial reporting which are reasonably likely to affect 
adversely the company’s ability to record, process, 
summarise and report financial information, and any fraud 
(regardless of materiality) involving persons that have a 
significant role in the company’s internal control over financial 
reporting.

The Group has carried out an evaluation under the supervision 
and with the participation of its management, including the CEO 
and CFO, of the effectiveness of the design and operation of 
the Group’s disclosure controls and procedures as at 31 
December 2020.

There are inherent limitations to the effectiveness of any system  
of disclosure controls and procedures, including the possibility  
of human error and the circumvention or overriding of the 
controls and procedures. Accordingly, even effective disclosure 
controls and procedures can only provide reasonable 
assurance of achieving their control objectives.

Other statutory disclosures continued

US law and regulation continued

The CEO and CFO expect to complete these certifications  
and report their conclusions on the effectiveness of disclosure 
controls and procedures in March 2021, following which the 
certifications will be filed with the SEC as part of our Group’s 
Form 20-F.

Section 404: Management’s annual report on internal 
control over financial reporting
In accordance with the requirements of section 404 of 
Sarbanes-Oxley, the following report is provided by 
management in respect of the company’s internal control over 
financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) 
under the US Securities Exchange Act of 1934, as amended 
(the Exchange Act)):

 – management is responsible for establishing and maintaining 
adequate internal control over financial reporting for the 
Group. Internal control over financial reporting is designed  
to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements 
for external purposes in accordance with IFRS 

 – management conducted an evaluation of the effectiveness  
of internal control over financial reporting based on the 
framework, Internal Control – Integrated Framework (2013) 
issued by the Committee of Sponsoring Organisations of  
the Treadway Commission (COSO)

 – there have been no changes in the Group’s internal control 
over financial reporting during 2020 that have materially 
affected, or are reasonably likely to affect materially, the 
Group’s internal control over financial reporting

 – management has assessed the effectiveness of internal 

control over financial reporting as at 31 December 2020  
and its conclusion will be filed as part of the Group’s Form 
20-F, and 

 – Deloitte LLP, which has audited the consolidated financial 
statements of the Group for the year ended 31 December 
2020, has also assessed the effectiveness of the Group’s 
internal control over financial reporting under Auditing 
Standard 2201 of the Public Company Accounting Oversight 
Board (United States). Their audit report will be filed with the 
Group’s Form 20-F. 

Section 13(r) of the Exchange Act
Section 13(r) of the Exchange Act requires issuers to make 
specific disclosure in their annual reports of certain types of 
dealings with Iran, including transactions or dealings with 
government-owned entities, as well as dealings with entities 
sanctioned for activities related to terrorism or proliferation of 
weapons of mass destruction, even when those activities are 
not prohibited by US law and do not involve US persons. 

The Group exports certain pharmaceutical, vaccine and 
consumer products to Iran, via sales by non-US entities that  
are not subsidiaries of a US entity, to two privately held Iranian 
distributors.

The Group does not regularly receive information regarding  
the identity of its distributors' downstream customers and 
intermediaries in Iran, and it is possible that these parties 
include entities, such as government-owned hospitals and 
pharmacies, that are owned directly or indirectly by the Iranian 
government or by persons or entities sanctioned in connection 
with terrorism or proliferation activities.  

Because the Group does not regularly receive information 
regarding the identity of its distributors' downstream customers 
it cannot establish the proportion of gross revenue or sales 
potentially attributable to entities affiliated with the Iranian 
government or parties sanctioned for disclosable activities.  
As a result, the Group is reporting the entire gross revenues  
(£16.5 million) and net loss (£5.9 million) from the Group's sales 
to Iran in 2020.

The Group is also aware that some hospitals or other medical 
facilities in Lebanon may be affiliated with or controlled by 
Hezbollah or other groups that are designated by the United 
States pursuant to Executive Order 13224. Again, the Group 
does not deal directly with such hospitals or facilities and 
instead sells through distributors. The Group is unable to 
establish the proportion of gross revenue or sales potentially 
attributable to reportable activities. As a result, the Group is 
reporting the entire gross revenues (£50.3 million) and net 
profits (£16.0 million) from the Group's sales to Lebanon  
in 2020. 

Unless noted, the Group intends to continue the activities 
described above. 

In addition to Section 13(r) of the Exchange Act, US law 
generally restricts dealings by US persons and dealings that 
otherwise are subject to US jurisdiction with certain countries or 
territories that are subject to comprehensive sanctions, currently 
Crimea, Cuba, Iran, North Korea and Syria, as well as with the 
Government of Venezuela (though not with the country of 
Venezuela as a whole). The Group does business, via non-US 
entities (which are not owned or controlled by US entities), in 
certain such jurisdictions. While we believe the Group complies 
with all applicable US sanctions in all material respects, such 
laws are complex and continue to evolve rapidly.

GSK Annual Report 2020   285

Investor informationFinancial statementsStrategic reportGovernance and remunerationOther statutory disclosures continued

Donations to political organisations and political expenditure

As a result, the definitions may cover legitimate business 
activities not in the ordinary sense considered to be political 
donations or political expenditure, nor are they designed to 
support any political party or independent election candidate.

Therefore, notwithstanding our policy, and while we do  
not intend to make donations to any EU political parties or 
organisations, nor to incur any EU political expenditure, we 
annually seek shareholder authorisation for any inadvertent 
expenditure.

The authority is a precautionary measure to ensure that the 
company and its subsidiaries do not inadvertently breach the 
legislation.

This authorisation process, for expenditure of up to £100,000  
each year, dates back to the AGM held in May 2001, following 
the introduction of the Political Parties, Elections and 
Referendums Act 2000. The authority has since been  
renewed annually. 

To ensure a consistent approach to political contributions 
across the Group, in 2009 a global policy was introduced  
to voluntarily stop all corporate political contributions.

In the period from 1 January 2009 to 31 December 2020,  
the Group did not make any political donations to EU or  
non-EU organisations.

Notwithstanding the introduction of this policy, in accordance 
with the Federal Election Campaign Act in the US, we continue 
to support an employee-operated Political Action Committee 
(PAC) that facilitates voluntary political donations by eligible 
GSK employees.

The PAC is not controlled by GSK. Decisions on the  
amounts and recipients of contributions are made by 
participating employees exercising their legal right to pool  
their resources and make political contributions, which are 
subject to strict limitations. In 2020, a total of US$366,750 
(2019 – US$265,185) was donated to political organisations  
by the GSK employee PAC.

English law requires prior shareholder approval for political 
contributions to EU political parties and independent election 
candidates as well as for any EU political expenditure. The 
definitions of political donations, political expenditure, and 
political organisations used in the legislation are, however,  
quite broad. In particular, the definition of EU political 
organisations may extend to bodies such as those concerned 
with policy review, law reform, the representation of the 
business community and special interest groups such as  
those concerned with the environment, which the company  
and its subsidiaries might wish to support. 

286   GSK Annual Report 2020

Other statutory disclosures continued

Group companies

In accordance with Section 409 of the Companies Act 2006 a full list of subsidiaries, associates, joint ventures and joint 
arrangements, the address of the registered office and effective percentage of equity owned, as at 31 December 2020 are 
disclosed below. Unless otherwise stated the share capital disclosed comprises Ordinary shares which are indirectly held by 
GlaxoSmithKline plc. The percentage held by class of share is stated where this is less than 100%. Unless otherwise stated,  
all subsidiary companies have their registered office and are tax resident in their country of incorporation.

Name

Wholly owned subsidiaries

1506369 Alberta ULC

Action Potential Venture Capital Limited

Adechsa GmbH (ii)

Affymax Research Institute

Allen & Hanburys Limited (ii)

Allen & Hanburys Pharmaceutical Nigeria Limited

Allen Farmaceutica, S.A.

Allen Pharmazeutika Gesellschaft m.b.H.

Security

Common

Ordinary

Ordinary

Common

Ordinary

Ordinary

Ordinary

Ordinary

Registered address

3500 855-2nd Street SW, Calgary, AB, T2P 4J8, Canada

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

c/o PRV Provides Treuhandgesellschaft AG, Dorfstrasse 38, Baar, 6341, 
Switzerland

Corporation Service Company, 2710 Gateway Oaks Drive, Suite 150N, 
Sacramento, California, 95833, United States

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

24 Abimbola Way, Ilasamaja, Isolo, Lagos, Nigeria

Severo Ochoa, 2, Parque Tecnologico de Madrid, Tres Cantos, Madrid, 
28760, Spain

Wagenseilgasse 3, Euro Plaza, Gebäude I, 4. Stock, Vienna, A-1120, 
Austria

Beecham Group p.l.c

20p Shares ‘A’; 5p Shares ‘B’

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Beecham Pharmaceuticals (Pte) Limited
Beecham Portuguesa-Produtos Farmaceuticos e Quimicos, Lda Ordinary Quota

Ordinary

Beecham S.A. (ii)

Biovesta Ilaçlari Ltd. Sti. (ii)

Ordinary

Nominative

38 Quality Road, Jurong Industrial Estate, Jurong, 618809, Singapore
Rua Dr Antonio Loureiro Borges No 3, Arquiparque, Miraflores, Alges, 
1495-131, Portugal

Parc de la Noire Epine, Avenue Fleming 20, 1300 Wavre, Belgium

Büyükdere Caddesi No. 173, 1.Levent Plaza B Blok, 1.Levent, Istanbul, 
34394, Turkey

Partnership Capital

Prinzregentenplatz 9, D-81675, Munich, Germany

Cascan GmbH & Co. KG

Castleton Investment Ltd (in liquidation)

Cellzome GmbH

Ordinary

Ordinary

Cellzome, Inc. (Merged into GlaxoSmithKline LLC 31 Dec 2020) Common;  

Series A Preferred;  
Series B Preferred;  
Series C-1 Convertible Preferred;  
Series C-3 Convertible Preferred

c/o DTOS, 19 Cybercity, 10th Floor Standard Chartered Tower, Ebene, 
Mauritius

Meyerhofstrasse 1, Heidelberg, 69117, Germany

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

Charles Midgley Limited (ii) 

Ordinary; 7% Cumulative Preference

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Clarges Pharmaceuticals Trustees Limited (ii) (iv)

Colleen Corporation

Corixa Corporation

Coulter Pharmaceutical, Inc. (ii) 

Dealcyber Limited

Desarrollo Energia Solar Alternativa S.L.

Ordinary

Common

Common

Common

Ordinary

Ordinary

Duncan Flockhart Australia Pty Limited (ii) (iv)

Etex Farmaceutica Ltda

Ordinary

Social Capital

Fipar (Thailand) Ltd (in liquidation)

Genelabs Technologies, Inc.

Glaxo Group Limited

Glaxo Kabushiki Kaisha (ii)

Glaxo Laboratories (Nigeria) Limited (ii)

Glaxo Laboratories Limited (in liquidation)

Glaxo New Zealand Pension Plan Trustee Limited

Glaxo Operations UK Limited

Glaxo Properties BV

Ordinary

Common

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Severo Ochoa, 2, Parque Tecnologico de Madrid, Tres Cantos, Madrid, 
28760, Spain

1061 Mountain Highway, Boronia, VIC, 3155, Australia

Avenue Andres Bello 2687, Piso 19, Las Condes, Santiago, C.P. 
7550611, Chile

12th Floor Wave Place, 55 Wireless Road, Lumpini, Pathumwan, 
Bangkok, 10330, Thailand

Corporation Service Company, 2710 Gateway Oaks Drive, Suite 150N, 
Sacramento, California, CA, 95833, United States

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

1-8-1 Akasaka Minato-Ku, Tokyo, Japan

82 Marine Road, Apapa, Lagos, Nigeria

55 Baker Street, London, W1U 7EU, England

Level 2 E.2,Generator at GridAKL, 12 Madden Street, Wynyard Quarter, 
Auckland 1010, New Zealand

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Van Asch van Wijckstraat 55h, 3811 LP, Amersfoort, Netherlands

GSK Annual Report 2020   287

Investor informationFinancial statementsStrategic reportGovernance and remunerationOther statutory disclosures continued

Group companies continued

Name

Wholly owned subsidiaries continued

Glaxo Trustees Limited (in liquidation)

Glaxo Verwaltungs GmbH

Glaxo Wellcome Australia Pty Ltd  (ii) (iv)

Glaxo Wellcome Farmaceutica, Limitada

Glaxo Wellcome International B.V. (ii) (iii)

Glaxo Wellcome Manufacturing Pte Ltd

Glaxo Wellcome Production S.A.S.

Glaxo Wellcome Vidhyasom Limited (ii)

Glaxo Wellcome, S.A.

Glaxo, S.A.

Glaxo-Allenburys (Nigeria) Limited (ii)

Glaxochem Pte Ltd (iii)

Security

Ordinary

Ordinary

Ordinary

Ordinary Quota

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

GlaxoSmithKline – Produtos Farmaceuticos, Limitada

Ordinary Quota

GlaxoSmithKline (Cambodia) Co., Ltd. (in liquidation)

Ordinary

GlaxoSmithKline (China) Investment Co Ltd

GlaxoSmithKline (China) R&D Company Limited

GlaxoSmithKline (Cyprus) Limited

GlaxoSmithKline (GSK) S.R.L.

GlaxoSmithKline (Ireland) Limited 

GlaxoSmithKline (Israel) Ltd

GlaxoSmithKline (Malta) Limited

GlaxoSmithKline (Private) Limited (ii)

GlaxoSmithKline (Thailand) Limited

GlaxoSmithKline AB

GlaxoSmithKline AG

GlaxoSmithKline Angola Unipessoal Limitada (iv)

GlaxoSmithKline Argentina S.A.

GlaxoSmithKline AS

GlaxoSmithKline Asia Pvt. Limited

GlaxoSmithKline Australia Pty Ltd

GlaxoSmithKline B.V.

GlaxoSmithKline Beteiligungs GmbH

GlaxoSmithKline Biologicals (Shanghai) Ltd.

GlaxoSmithKline Biologicals Kft.

GlaxoSmithKline Biologicals S.A.S.

GlaxoSmithKline Biologicals SA

GlaxoSmithKline Brasil Limitada

GlaxoSmithKline Capital Inc.

GlaxoSmithKline Capital plc

GlaxoSmithKline Caribbean Limited

Ordinary

Equity

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Quotas

Ordinary

Ordinary

Equity

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Quotas

Common

Ordinary

Ordinary

GlaxoSmithKline Chile Farmaceutica Limitada

Social Capital

GlaxoSmithKline Colombia S.A.

GlaxoSmithKline Consumer Healthcare Holdings Limited (i) 

GlaxoSmithKline Consumer Healthcare Investments (Ireland) 
Limited (iii) (in liquidation) 

GlaxoSmithKline Consumer Healthcare Ireland IP Limited (iii)  
(in liquidation) 

GlaxoSmithKline Consumer Holding B.V. (ii) 

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

288   GSK Annual Report 2020

Registered address

55 Baker Street, London, W1U 7EU, England

Industriestrasse 32-36, Bad Oldesloe, 23843, Germany

1061 Mountain Highway, Boronia, VIC, 3155, Australia

Rua Dr Antonio Loureiro Borges No 3, Arquiparque, Miraflores, Alges, 
1495-131, Portugal

Huis ter Heideweg 62, 3705 LZ, Zeist, Netherlands

1 Pioneer Sector 1, Jurong Industrial Estate, Jurong, 628413, Singapore

23 rue François Jacob, 92500, Rueil-Malmaison, France

12th Floor Wave Place, 55 Wireless Road, Lumpini, Pathumwan, 
Bangkok, 10330, Thailand

Poligono Industrial Allendeduero, Avenida de Extremadura, 3, Aranda de 
Duero, Burgos, 09400, Spain

Severo Ochoa, 2, Parque Tecnologico de Madrid, Tres Cantos, Madrid, 
28760, Spain

41 Creek Road, Apapa, Lagos, PMB 1401, Nigeria

23 Rochester Park, 139234, Singapore

Rua Dr Antonio Loureiro Borges No 3, Arquiparque, Miraflores, Alges, 
1495-131, Portugal

5th Floor DKSH Building, No. 797 Preah Monivong Boulevard (Corner of 
Street 484), Sangkat Phsar Deum Thakov, Khan Chamkarmon, Phnom 
Penh, Cambodia

Room 901, 902, 903, 905, 908, 909 and 910, Unit 901, Floor 9, No.56  
Mid 4th East Ring Road, Chaoyang District, Beijing, China

F1-3, No. 18 building, 999 Huanke Road, Pilot Free Trade Zone, 
Shanghai, 201210, China

Arch. Makariou III, 2-4, Capital Center, 9th Floor, Nicosia, P.C. 1505, 
Cyprus

1-5 Costache Negri Street, Opera Center One, 5th and 6th floors, Zone 
1, District 5, Bucharest, Romania

12 Riverwalk Citywest Business Campus, Dublin, 24, Ireland

25 Basel Street, PO Box 10283, Petach-Tikva, 49002, Israel

1, First Floor, De La Cruz Avenue, Qormi, QRM2458, Malta

Unit 3, 20 Anthony Road, Msasa, Harare, Zimbabwe

12th Floor Wave Place, 55 Wireless Road, Lumpini, Pathumwan, 
Bangkok, 10330, Thailand

Hemvarnsg. 9, Solna, 171 54, Sweden

Talstrasse 3-5, 3053 Muenchenbuchsee, Switzerland

Luanda, Bairro Petrangol, Estrada de Cacuaco n° 288, Angola

Tucumán 1, piso 4, Buenos Aires, C1049AAA, Argentina

Drammensveien 288, 0283 Oslo, Norway

Patiala Road, Nabha 147201, Dist Patiala, Punjab, India

1061 Mountain Highway, Boronia, VIC, 3155, Australia

Van Asch van, Wijckstraat 55h, 3811 LP Amersfoort, The Netherlands, 
Netherlands

Prinzregentenplatz 9, Munchen, 81675, Germany

277 Niudun Road, Pilot Free Trade Zone, Shanhai, China

2100 Gödöllõ, Homoki Nagy István utca 1, Hungary

637 Rue des Aulnois, Saint-Amand Les Eaux, 59230, France

Estrada dos Bandeirantes, 8464, Rio de Janeiro, 22783-110, Brazil

Wilmington Trust SP Services Inc., 1105 North Market Street, Suite 1300, 
Wilmington, Delaware, 19801, United States

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Avenue Andres Bello No. 2687, Piso 19, Las Condes, Santiago, C.P. 
7550611, Chile

Avenida El Dorado, #69B-45/Piso 9, Bogota, Colombia

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Knockbrack, Dungarvan, Co Waterford, X35 RY76, Ireland

Knockbrack, Dungarvan, Co Waterford, X35 RY76, Ireland

Van Asch van Wijckstraat 55h, 3811 LP, Amersfoort, Netherlands

Ordinary; Preference

Rue de l'Institut 89, B-1330 Rixensart, Belgium

Other statutory disclosures continued

Group companies continued

Name

Security

Registered address

Wholly owned subsidiaries continued

GlaxoSmithKline d.o.o

GlaxoSmithKline d.o.o.

GlaxoSmithKline doo Beograd

GlaxoSmithKline Ecuador S.A.

GlaxoSmithKline Eesti OU

GlaxoSmithKline El Salvador S.A. de C.V.

GlaxoSmithKline EOOD

GlaxoSmithKline Export Limited

GlaxoSmithKline Export Panama S.A.

GlaxoSmithKline Far East B.V.

GlaxoSmithKline Finance plc

GlaxoSmithKline GmbH & Co. KG

GlaxoSmithKline Guatemala S.A.

GlaxoSmithKline Holding AS

GlaxoSmithKline Holdings (Americas) Inc.

GlaxoSmithKline Holdings (Ireland) Limited

GlaxoSmithKline Holdings (One) Limited (i) 

GlaxoSmithKline Holdings Limited (i) 

GlaxoSmithKline Holdings Pty Ltd

GlaxoSmithKline Honduras S.A.

GlaxoSmithKline IHC Limited

Quotas

Equity capital

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Zmja od Bosne broj 7-7a, Sarajevo, 71000, Bosnia and Herzegovina

Ulica Damira Tomljanovica Gavrana 15, Zagreb, Croatia

Omladinskih brigada 88, New Belgrade, City of Belgrade, 11070, Serbia

Av 10 De Agosto N36-239, y Naciones Unidas, Edificio 
Electroectuatoriana, 2do piso, Quito, Ecuador

Lõõtsa 8a, Tallinn, 11415, Estonia

Municipio de San Salvador, Departamento de San Salvador, El Salvador

115 G Tsarigradsko Shose Blvd., floor 9, Mladost Region, Sofia, 1784, 
Bulgaria

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Panama City, Republic of Panama, Panama

Van Asch van Wijckstraat 55h, 3811 LP, Amersfoort, Netherlands

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Partnership Capital

Prinzregentenplatz 9, Munchen, 81675, Germany

Ordinary

Ordinary

Common

3ra. Av. 13-78 Zona 10, Torre Citibank, Nivel 8, Guatemala City, 
Guatemala

Drammensveien 288, 0283 Oslo, Norway

Wilmington Trust SP Services Inc., 1105 North Market Street, Suite 1300, 
Wilmington, Delaware, 19801, United States

Ordinary; Deferred

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

1061 Mountain Highway, Boronia, VIC, 3155, Australia

Tegucigalpa, MDC, Honduras

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Büyükdere Caddesi No. 173, 1.Levent Plaza B Blok, 1.Levent, Istanbul, 
34394, Turkey

GlaxoSmithKline Ilaclari Sanayi ve Ticaret A.S.

Nominative

GlaxoSmithKline Inc.

GlaxoSmithKline Insurance Ltd.

GlaxoSmithKline Intellectual Property (No.2) Limited

GlaxoSmithKline Intellectual Property Development Limited

Class A Common; Class C Preference

7333 Mississauga Road North, Mississauga, ON, L5N 6L4, Canada

Ordinary

Ordinary

Ordinary

19 Par-La-Ville Road, Hamilton, HM11, Bermuda

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

GlaxoSmithKline Intellectual Property Holdings Limited

A Ordinary; B Ordinary

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

GlaxoSmithKline Intellectual Property Limited

Ordinary; Deferred

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

GlaxoSmithKline Intellectual Property Management Limited

GlaxoSmithKline Investigación y Desarrollo, S.L.

GlaxoSmithKline Investment Holdings Limited (In liquidation)

GlaxoSmithKline Investment Services Limited  (In liquidation)

Ordinary

Ordinary

Ordinary

Ordinary

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Severo Ochoa 2 Parque Tecnológico de Madrid, Tres Cantos, Madrid, 
28760, Spain

55 Baker Street, London, W1U 7EU, England

55 Baker Street, London, W1U 7EU, England

GlaxoSmithKline Investments (Ireland) Limited (iii) (in liquidation)  Ordinary

12 Riverwalk Citywest Business Campus, Dublin, 24 Ireland

GlaxoSmithKline Investments Pty Ltd

GlaxoSmithKline K.K.

GlaxoSmithKline Korea Limited

GlaxoSmithKline Latin America, S.A.

GlaxoSmithKline Latvia SIA

GlaxoSmithKline Lietuva UAB

GlaxoSmithKline Limited

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

GlaxoSmithKline LLC

LLC Interests

GlaxoSmithKline Manufacturing SpA

GlaxoSmithKline Maroc S.A.

GlaxoSmithKline Medical and Healthcare Products Limited
GlaxoSmithKline Mercury Limited (i) 

Ordinary

Ordinary

Ordinary
Ordinary

GlaxoSmithKline Mexico S.A. de C.V.

Ordinary A; Ordinary B

GlaxoSmithKline NZ Limited

GlaxoSmithKline Oy

GlaxoSmithKline Peru S.A.

GlaxoSmithKline Pharma A/S

Ordinary

Ordinary

Ordinary

Ordinary

1061 Mountain Highway, Boronia, VIC, 3155, Australia

1-8-1 Akasaka Minato-Ku, Tokyo, Japan

9F LS Yongsan Tower 92, Hangangdae-ro Yongsan-gu, Seoul, 04386, 
Republic of Korea

Panama City, Republic of Panama, Panama

Duntes iela 3, Riga, Latvia

Ukmerges st. 120, Vilnius, LT-08105, Lithuania

23/F., Tower 6, The Gateway, 9 Canton Road, Tsimshatsui, Kowloon, 
Hong Kong

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

Via Alessandro Fleming 2, Verona, 37135, Italy

42-44 Angle Bd, Rachidi et Abou Hamed El Glaza, Casablanca, Morocco

H-1124, Csorsz utca 43, Budapest, Hungary
980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Calzada, Mexico-Xochimilco 4900, Colonia San Lorenzo, Huipulco, 
Delegacion Tlalpan, 14370, Mexico

Level 2 E.2, 12 Madden Street, Wynyard Quarter, Auckland 1010,  
New Zealand

Piispansilta 9A, P.O. Box 24, Espoo, FIN-02230, Finland

Av. Javier Prado Oeste, 995, San Isidro, Lima 27, Peru

Nykaer 68, Brondby, DK-2605, Denmark

GSK Annual Report 2020   289

Investor informationFinancial statementsStrategic reportGovernance and remunerationOther statutory disclosures continued

Group companies continued

Name

Wholly owned subsidiaries continued

GlaxoSmithKline Pharma GmbH

GlaxoSmithKline Pharmaceutical Kenya Limited

GlaxoSmithKline Pharmaceutical Nigeria Limited

GlaxoSmithKline Pharmaceutical Sdn Bhd

GlaxoSmithKline Pharmaceuticals (Pvt) Ltd

GlaxoSmithKline Pharmaceuticals Costa Rica S.A

GlaxoSmithKline Pharmaceuticals S.A.

GlaxoSmithKline Pharmaceuticals SA

GlaxoSmithKline Pharmaceuticals Ukraine LLC

GlaxoSmithKline Pte Ltd

GlaxoSmithKline Puerto Rico, Inc.

GlaxoSmithKline Republica Dominicana S.A.

GlaxoSmithKline Research & Development Limited

GlaxoSmithKline S.A.

GlaxoSmithKline S.p.A.

GlaxoSmithKline s.r.o.

Security

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary A; Ordinary B;  
Ordinary C; Ordinary D

Ordinary

Chartered Capital

Ordinary

Common

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

GlaxoSmithKline Services GmbH & Co. KG

GlaxoSmithKline Services Inc. (ii) 

Partnership Capital

Common

GlaxoSmithKline Services Unlimited (i) 

GlaxoSmithKline Single Member A.E.B.E.

GlaxoSmithKline SL LLC

GlaxoSmithKline SL LP (ii) (viii) 

GlaxoSmithKline Slovakia s.r.o.

GlaxoSmithKline South Africa (Pty) Limited

GlaxoSmithKline Trading

GlaxoSmithKline Trading Services Limited (iii) 

GlaxoSmithKline Tunisia S.A.R.L.

GlaxoSmithKline UK Limited

GlaxoSmithKline Uruguay S.A.

GlaxoSmithKline US Trading Limited

GlaxoSmithKline Venezuela C.A.

Ordinary

Ordinary

LLC Interests

Partnership

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

GlaxoSmithKline Vietnam Limited Liability Company (ii) (iv) 

Equity capital

GlycoVaxyn AG (iv) 

Groupe GlaxoSmithKline S.A.S.

GSK Australia NVD Pty Ltd (ii) (iv) 

GSK Bangladesh Private Limited

GSK Biopharma Argentina S.A.

Common; Preferred A;  
Preferred B; Preferred C

Ordinary

Ordinary

Ordinary

Nominative non endorseable  
ordinary shares

GSK Business Service Centre Sdn Bhd

GSK Capital B.V. (Incorporated on 01/02/2021) (iii) (ix)

GSK Capital K.K.

GSK Commercial Sp. z o.o.

GSK d.o.o., Ljubljana

GSK Enterprise Management Co, Ltd

GSK Equity Investments, Limited

290   GSK Annual Report 2020

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Unit

Registered address

Wagenseilgasse 3, Euro Plaza, Gebäude I, 4. Stock, Vienna, A-1120, 
Austria

Likoni Road, Nairobi, 78392 - 00507, Kenya

1 Industrial Avenue, Ilupeju, Ikeja, Lagos, PM B 21218, Nigeria

Level 6, Quill 9, 112, Jalan Prof. Khoo Kay Kim, 46300 Petaling Jaya, 
Selangor, Malaysia

121 Galle Road, Kaldemulla, Moratuwa, Sri Lanka

300 metros al este de la Rotonda de la Betania, Mercedes de Montes de 
Oca, Sabanilla, Montes de Oca, San Jose, Costa Rica

Ul. Grunwaldzka 189, Poznan, 60-322, Poland

Site Apollo, Avenue Pascal 2-4-6, Wavre, 1300, Belgium

Pavla Tychyny avenue, 1-V, Kiev, 02152, Ukraine

23 Rochester Park, 139234, Singapore

The Prentice-Hall Corporation System, Puerto Rico, Inc., c/o Fast 
Solutions, LLC, 252 Ponce de Leon Avenue, Floor 20, San Juan, 00918, 
Puerto Rico
Blue Mall Tower, Floor 23 Ave., Winston Churchill 95, Santo Domingo, 
Dominican Republic

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Severo Ochoa, 2, Parque Tecnologico de Madrid, Tres Cantos, Madrid, 
28760, Spain

Viale dell’Agricoltura 7, Verona, 37135, Italy

Hvezdova 1734/2c, Prague, 4 140 00, Czech Republic

Prinzregentenplatz 9, Munchen, 81675, Germany

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

266 Kifissias Avenue, Halandri, Athens, 152 32, Greece

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Galvaniho 7/A, Bratislava, 821 04, Slovakia

Flushing Meadows Building, The Campus, 57 Sloane Street, Bryanston 
2021, South Africa

Leningradskiy Prospect 37A, Building 4, Floor 3, Premises XV, Room 1, 
Moscow, 125167, Russian Federation

12 Riverwalk Citywest Business Campus, Dublin, 24, Ireland

Immeuble Les Quatres R, Rue du Lac Lochness, Berges du Lac, Tunis, 
Tunisia

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Urbanizacion La Trinidad, Calle luis De Camoems, Edif No 115-117 
Apatado Posta, Caracas, 1010, Venezuela

The Metropolitan, 235 Dong Khoi Street, District 1, 7th Floor Unit 701,  
Ho Chi Minh City, Viet Nam

Grabenstrasse 3, 8952 Schlieren, Switzerland

23 Rue françois Jacob, 92500, Rueil-Malmaison, France

1061 Mountain Highway, Boronia, VIC, 3155, Australia

Sweden Tower, 1, Harinnachala, Konabari, Gazipur, Bangladesh

Tucumán 1, piso 4, Buenos Aires, C1049AAA, Argentina

Level 6, Quill 9, 112 Jalan Prof. Khoo Kay Kim, Petaling Jaya, Selangor, 
46300, Malaysia

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

1-8-1 Akasaka Minato-Ku, Tokyo, Japan

ul. Rzymowskiego 53, Warsaw, 02-697, Poland

Ameriška ulica 8,Ljubljana, 1000, Slovenia

Floor 4, 18 Lane 999 Huanke Road, No. 1358 Zhongke Road, Shanghai, 
China

Corporation Service Company, 2595 Interstate Drive, Suite 103, 
Harrisburg, Pennsylvania, PA, 17110, United States

Registered shares provisory stock

Salto 1105, CP 11.200 Montevideo, Uruguay

Ordinary; Preference

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Other statutory disclosures continued

Group companies continued

Name

Security

Registered address

Wholly owned subsidiaries continued

GSK Finance (No 2) Limited

GSK Finance (No.3) plc

GSK India Global Services Private Limited

Ordinary

Ordinary

Equity shares

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Prestige Trade Tower, 4, 5, 6th Floor, Palace Road, Sampangiramnagar, 
Bangalore, Karnataka, 560001, India

GSK Kazakhstan LLP

Participation/Participating Interest

23, Furmanov Street, Almaty, Medeu District, 050059, Kazakhstan

GSK Pharma Vietnam Company Limited

Chartered Capital

GSK Pharmaceutical Trading SA (ii) (iv) 

GSK Services Sp z o.o.

GSK Vaccines BV

GSK Vaccines GmbH

GSK Vaccines Institute for Global Health S.r.l.

GSK Vaccines S.r.l.

GSK Vaccines Vertriebs GmbH (ii) 

HGS France S.a.r.l. (ii) (iv) 

Horlicks Limited

Human Genome Sciences, Inc.

ID Biomedical Corporation of Quebec

Instituto Luso Farmaco, Limitada (ii) 

Ordinary

Ordinary

Ordinary

Ordinary

Quotas

Quotas

Ordinary

Ordinary

Common

Common

Ordinary Quota

InterPharma Dienstleistungen GmbH (ii) 

Quotas

J&J Technologies, LC 

Laboratoire GlaxoSmithKline

Laboratoire Pharmaceutique Algérien LPA Production SPA

Laboratoire Pharmaceutique Algérien SPA

Laboratoires Paucourt (ii) 

Laboratoires Saint-Germain (ii) 

Laboratorios Dermatologicos Darier, S.A de C.V.

LLC Interests

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

"Ordinary A;  
Ordinary B"

Laboratorios Farmaceuticos Stiefel (Portugal) LTDA (ii) 

Ordinary Quota

Laboratorios Stiefel de Venezuela SA

Laboratorios Stiefel Ltda.

Ordinary

Ordinary

Laboratorios Wellcome De Portugal Limitada (ii) 

Ordinary Quota

Okairos AG (in liquidation)

Penn Labs Inc. (ii) 

S.R. One International B.V.

Setfirst Limited

Sitari Pharma, Inc.

Common

Ordinary

Ordinary; Preference

Common Stock

Smith Kline & French Portuguesa-Produtos Farmaceuticos,  
LDA (ii) 

Ordinary Quota

SmithKline Beecham (Bangladesh) Private Limited (ii) 

SmithKline Beecham (Cork) Limited 

SmithKline Beecham (Manufacturing) Limited 

SmithKline Beecham (SWG) Limited (In liquidation)

Ordinary

Ordinary

Ordinary

Ordinary

SmithKline Beecham Biologicals US Partnership

Partnership Interest

SmithKline Beecham Egypt L.L.C.

SmithKline Beecham Farma, S.A.

Quotas

Ordinary

SmithKline Beecham Inter-American Corporation (ii) 

Common

Unit 702/703 7th Floor, The Metropolitan Tower, 235 Dong Khoi Street, 
Ben Nghe Ward, District 1, Ho Chi Minh, Viet Nam

1-5 Costache Negri Street, Opera Center One, 5th floor, discussions 
room 01, District 5, Bucharest, Romania

Ul. Grunwaldzka 189, Poznan, 60-322, Poland

Hullenbergweg 85, Amsterdam, 1101 CL, Netherlands

Emil-von-Behring-Str.76, 35041 Marburg, Germany

Via Fiorentina 1, Siena, 53100, Italy

Via Fiorentina 1, Siena, 53100, Italy

Rudolf-Diesel-Ring 27, Holzkirchen, 83607, Germany

52-54, Rue de la Belle Feuille, Boulogne-Billancourt, 92100, France

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

2323, boul. Du Parc Technologique, Québec, G1P 4R8, Canada

Rua Dr Antonio Loureiro Borges No 3, Arquiparque, Miraflores, Alges, 
1495-131, Portugal

Wagenseilgasse 3, Euro Plaza, Gebäude I, 4. Stock, Vienna, A-1120, 
Austria

Corporation Service Company, 100 Shockoe Slip, 2nd Floor, Richmond, 
VA 23219, United States

23 rue François Jacob, 92500, Rueil-Malmaison, France

Zone Industrielle Est, Boudouaou, Boumerdes, Algeria

Zone Industrielle Est, Boudouaou, Boumerdes, Algeria

23 rue François Jacob, 92500, Rueil-Malmaison, France

23 rue François Jacob, 92500, Rueil-Malmaison, France

Calzada Mexico Xochimilco, 4900 San Lorenzo Huipulco, District Federal 
Mexico, 14370, Mexico

Rua Dr Antonio Loureiro Borges No 3, Arquiparque, Miraflores, Alges, 
1495-131, Portugal

Calle Luis de Camoens, Edificio GlaxoSmithKline, No. 115-117, Urb. La 
Trinidad, Caracas, Venezuela

Rua Professor Joao Cavalheiro Salem, no.1077, Bairro de Bonsucesso, 
Municipality of Guarulhos, Sao Paulo, CEP 07243-580, Brazil

Rua Dr Antonio Loureiro Borges No 3, Arquiparque, Miraflores, Alges, 
1495-131, Portugal

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

Van Asch van Wijckstraat 55h, 3811 LP, Amersfoort, Netherlands

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, DE, 19808, United States
Rua Dr Antonio Loureiro Borges No 3, Arquiparque, Miraflores, Alges, 
1495-131, Portugal

14, Topkhana Road, Segunbagicha, Dhaka 1000, Bangladesh

12 Riverwalk Citywest Business Campus, Dublin, 24, Ireland

12 Riverwalk Citywest Business Campus, Dublin, 24, Ireland

55 Baker Street London W1U 7EU, England

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

Amoun Street, El Salam City, Cairo, Egypt

Severo Ochoa, 2, Parque Tecnologico de Madrid, Tres Cantos, Madrid, 
28760, Spain

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

GSK Annual Report 2020   291

Mixis Genetics Limited (In liquidation)

Ordinary; Ordinary Euro

55 Baker Street, London, W1U 7EU, England

Montrose Pharma Company Limited (ii) (iv) 

Ordinary Quota

H-1124, Csorsz utca 43, Budapest, Hungary

Common; Preferred A; Preferred B

c/o OBC Suisse AG, Aeschenvorstadt 71, 4051, Basel, Switzerland

Investor informationFinancial statementsStrategic reportGovernance and remunerationOther statutory disclosures continued

Group companies continued

Name

Wholly owned subsidiaries continued

SmithKline Beecham Limited

SmithKline Beecham Overseas Limited

SmithKline Beecham Pension Plan Trustee Limited (ii) 

SmithKline Beecham Pension Trustees Limited (in liquidation)

Security

Ordinary

Ordinary

Ordinary

Ordinary

Registered address

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

55 Baker Street, London, W1U 7EU, England

SmithKline Beecham Pharma GmbH & Co KG

Partnership Capital

Prinzregentenplatz 9, Munchen, 81675, Germany

SmithKline Beecham Pharma Verwaltungs GmbH

SmithKline Beecham Pharmaceuticals (Pty) Limited (ii) (iv) 

SmithKline Beecham Pharmaceuticals Co.

Ordinary

Ordinary

Common

SmithKline Beecham Port Louis Limited (in liquidation)

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

SmithKline Beecham Senior Executive Pension Plan Trustee 
Limited (ii) 

Stiefel Distributors (Ireland) Limited (in liquidation)

Stiefel Dominicana, S.R.L. (ii) (iv) 

Stiefel Farma, S.A.

Stiefel GmbH & Co. KG

Stiefel India Private Limited

Stiefel Laboratories (Maidenhead) Ltd (In liquidation)

Stiefel Laboratories Legacy (Ireland) Limited 

Stiefel Laboratories Limited (ii) 

Stiefel Laboratories Pte Limited (ii) 

Stiefel Laboratories, Inc.

Stiefel Maroc SARL (ii) (iv) 

Stiefel Research (Australia) Holdings Pty Ltd

Stiefel Research Australia Pty Ltd

Stiefel West Coast LLC

Strebor Inc.

Tempero Pharmaceuticals, Inc.

Tesaro Bio Austria GmbH in Liqu (in liquidation)

Tesaro Bio GmbH

Tesaro Bio Netherlands B.V

Tesaro Bio Spain S.L.U. (iv)

Tesaro Bio Sweden AB

Tesaro Development Limited

Tesaro, Inc.

The Sydney Ross Co. (ii)

The Wellcome Foundation Investment Company Limited  
(Active proposal to strike off)

UCB Pharma Asia Pacific Sdn Bhd (ii)

Wellcome Consumer Healthcare Limited (ii)

Wellcome Consumer Products Limited (ii)

Wellcome Developments Pty Ltd (ii) (iv)

Wellcome Limited

Wellcome Operations Pty Ltd (ii) (iv)

GSK Pharma Vietnam Company Limited

GlaxoSmithKline Limited

GSK Consumer Healthcare Export Limited

292   GSK Annual Report 2020

Prinzregentenplatz 9, Munchen, 81675, Germany

Flushing Meadows Building, The Campus, 57 Sloane Street, Bryanston 
2021, South Africa

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

c/o CIM Corporate Services Ltd, Les Cascades Building, Edith Cavell 
Street, Port Louis, Mauritius

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Finisklin Business Park, Sligo, Ireland

Ave. Lope de Vega #29, Torre NovoCentro, Local 406, Santo Domingo, 
Dominican Republic

Severo Ochoa, 2, Parque Tecnologico de Madrid, Tres Cantos, Madrid, 
28760, Spain

Partnership Capital

Prinzregentenplatz 9, Munchen, 81675, Germany

Equity

Ordinary

Ordinary

Ordinary

Ordinary

Common

Ordinary

Ordinary

Ordinary

LLC Interests

Common

401-402, A, Wing, 4th Floor,Floral Deck Plaza, Opp Rolta Bhavan, 
Central MIDC Road, Mumbai, Andheri (E), 400093, India

55 Baker Street, London, W1U 7EU, England

Unit 2 Building 2500, Avenue 2000 Cork Airport Business Park, Cork, 
Ireland

Eurasia Headquarters, Concorde Road, Maidenhead, Berkshire, SL6 4BY, 
England

1 Pioneer, Sector 1, 62841, Singapore

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

275 Boulevard Zerktouni, Casablanca, Morocco

1061 Mountain Highway, Boronia, VIC, 3155, Australia

1061 Mountain Highway, Boronia, VIC, 3155, Australia

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

Series A Preference;  
Series B Preference; Common

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

Common

Ordinary

Shares

Shares/Participation Quota

Common

Shares

Common

Common

Fleischmarkt 1/6/12, Vienna, 1010, Austria

Poststrasse 6, 6300 Zug, Switzerland

Joop Geesinkweg 901, 1114 AB, Amsterdam-Duivendrecht, Netherlands

Severo Ochoa 2 Parque Tecnológico de Madrid, Tres Cantos, Madrid, 
28760, Spain

c/o BDO Malardalen AB, Skatt Box 24193, Stockholm, 104 51, Sweden

Clarendon House, 2 Church Street, Hamilton HM11, Bermuda

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, DE, 19808, United States

Corporation Service Company, Princeton South Corporate Center, Suite 
160, 100 Charles Ewing Blvd, Ewing, New Jersey, 08628, United States

Limited by guarantee

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

12th Floor, Menara Symphony, No.5, Jalan Prof. Khoo Kay Kim, Seksyen 
13, Petaling Jaya, 46200, Malaysia

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

1061 Mountain Highway, Boronia, VIC, 3155, Australia

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

1061 Mountain Highway, Boronia, VIC, 3155, Australia

Chartered Capital

Unit 702/703 7th Floor, The Metropolitan Tower, 235 Dong Khoi Street, 
Ben Nghe Ward, District 1, Ho Chi Minh, Viet Nam

Ordinary

Likoni Road; PO Box 78392; Nairobi; Kenya

980, Great West Road, Brentford, Middlesex, TW8 9GS, England

Other statutory disclosures continued

Group companies continued

Name

Security

Effective % 
Ownership

Registered address

A Ordinary; B Ordinary (0%) 55

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Subsidiaries where the effective interest is less than 100%

Alacer Corp.

Common

Amoun Pharmaceutical Industries Co. S.A.E.

New Monetary Shares 
(99.5%)

Beecham Enterprises Inc. (ii)   

Biddle Sawyer Limited

Block Drug Company, Inc.

Block Drug Corporation (ii)   

British Pharma Group Limited (i)   

Consumer Healthcare Holdings Limited

Consumer Healthcare Intermediate Holdings Limited

Duncan Consumer Healthcare Philippines Inc

Duncan Pharmaceuticals Philippines Inc.

Ex-Lax, Inc.

Ferrosan ApS

Ferrosan International ApS

Ferrosan S.R.L.

Galvani Bioelectronics Inc.

Galvani Bioelectronics Limited

Glaxo Saudi Arabia Limited

Glaxo Wellcome Ceylon Limited

GlaxoSmithKline (Tianjin) Co. Ltd

GlaxoSmithKline Algérie S.P.A.

GlaxoSmithKline Brasil Produtos para Consumo e Saude 
Ltda

GlaxoSmithKline Consumer Healthcare (China) Co. Ltd

GlaxoSmithKline Consumer Healthcare (Hong Kong) 
Limited

GlaxoSmithKline Consumer Healthcare (Ireland) Limited 

GlaxoSmithKline Consumer Healthcare (Overseas) Limited

GlaxoSmithKline Consumer Healthcare (Thailand) Limited

Common

Equity

Common

Common

Captial (50%)

Ordinary

Ordinary

Common

Common

Common

A Shares; B Shares

Ordinary

Registered capital

Common

Ordinary

Ordinary; Ordinary B

Ordinary

Ordinary

Quotas

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

GlaxoSmithKline Consumer Healthcare (UK) IP Limited (iv)   Ordinary

GlaxoSmithKline Consumer Healthcare (UK) Trading 
Limited

Ordinary

GlaxoSmithKline Consumer Healthcare (US) IP LLC

LLC Interests

GlaxoSmithKline Consumer Healthcare A/S

GlaxoSmithKline Consumer Healthcare AB (v)   

GlaxoSmithKline Consumer Healthcare Australia Pty ltd

GlaxoSmithKline Consumer Healthcare B.V.

GlaxoSmithKline Consumer Healthcare Colombia SAS

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

GlaxoSmithKline Consumer Healthcare Czech Republic s.r.o. Ordinary

GlaxoSmithKline Consumer Healthcare Finance Limited

GlaxoSmithKline Consumer Healthcare Finance No.2 
Limited

GlaxoSmithKline Consumer Healthcare Finland Oy

GlaxoSmithKline Consumer Healthcare GmbH

Ordinary

Ordinary

Ordinary

Ordinary

GlaxoSmithKline Consumer Healthcare GmbH & Co. KG

Partnership Capital

GlaxoSmithKline Consumer Healthcare Hellas Single 
Member Societe Anonyme

Ordinary

68

90.7

59.8

75

68

68

50

68

68

68

92.5

68

68

68

68

55

Corporate Service Company d/b/a CSC-Lawyers Incorp., 2710 Gateway 
Oaks Drive, Suite 150N, Sacramento, California, 95833-3505, United 
States
El Salam City 11491, PO Box 3001, Cairo, Egypt

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

252 Dr Annie Besant Road, Mumbai, 400030, India

Corporation Service Company, Princeton South Corporate Center, Suite 
160, 100 Charles Ewing Blvd, Ewing, New Jersey, 08628, United States

Corporation Service Company, Princeton South Corporate Center, Suite 
160, 100 Charles Ewing Blvd, Ewing, New Jersey, 08628, United States

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

23rd Floor, The Finance Centre, 26th Street Corner 9th Avenue, Bonifacio 
Global City, Taguig City, 1634, Philippines

23rd Floor, The Finance Centre, 26th Street Corner 9th Avenue, Bonifacio 
Global City, Taguig City, 1634, Philippines

The Prentice Hall Corporation System, Puerto Rico, Inc., c/o Fast 
Solutions, LLC, Citi Tower, 252 Ponce de Leon Avenue, Floor 20, San 
Juan, 00918, Puerto Rico
Nykaer 68, Brondby, DK-2605, Denmark

Nykaer 68, Brondby, DK-2605, Denmark

178/C Calea Turzii, Cluj-Napoca, Cluj County, Romania

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

75

67.8

90

PO Box 22617, Area No 56 to 73, Warehouse City, First Stage Al 
Khomrah, Jeddah 21416, Saudi Arabia

121 Galle Road, Kaldemulla, Moratuwa, Sri Lanka

No. 65, the Fifth Avenue, Tai Feng Industrial Park, Tianjin Economic and 
Technolog, Tianjin, 300457, China

99.99

Zone Industrielle Est, Boudouaou, Wilaya de Boumerdes, Algeria

68

68

68

68

68

68

68

68

68

68

68

68

68

68

68

68

68

68

68

68

68

Av das Americas, 3500, 4th floor, rooms 407-420, Rio de Janeiro, RJ, 
22621-000, Brazil

Floor 8, 168 Xizangzhong Road, Huangpu District, Shanghai, China

23/F., Tower 6, The Gateway, 9 Canton Road, Tsimshatsui, Kowloon, 
Hong Kong

12 Riverwalk Citywest Business Campus, Dublin, 24, Ireland

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

13th Floor, Unit 13.05 and 13.06 Wave Place, 55 Wireless Road, 
Lumpini, Pathumwan, Bangkok, 10330, Thailand

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

Nykaer 68, Brondby, DK-2605, Denmark

Nykaer 68, Brondby, DK-2605, Denmark

82 Hughes Avenue, Ermington, NSW, 2115, Australia

Van Asch van Wijckstraat 55G, Amersfoort, 3811 LP, Netherlands

Carrera 7 No. 113 - 43 Piso 4, Colombia

Hvezdova 1734/2c, Prague, 4 140 00, Czech Republic

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Piispansilta 9A, Fin-02230, Espoo, Finland

Wagenseilgasse 3, Euro Plaza, Gebäude I, 4. Stock, Vienna, A-1120, 
Austria

Barthstr. 4, München, 80339, Germany

274 Kifissias Avenue Halandri, Athens, 152 32, Greece

GSK Annual Report 2020   293

Investor informationFinancial statementsStrategic reportGovernance and remunerationOther statutory disclosures continued

Group companies continued

Name

Security

Effective % 
Ownership

Registered address

Subsidiaries where the effective interest is less than 100% continued

GlaxoSmithKline Consumer Healthcare Holdings (No.2) 
Limited

A; B(0%); Preference

GlaxoSmithKline Consumer Healthcare Holdings (US) LLC

LLC Interests

GlaxoSmithKline Consumer Healthcare Investments 
(Ireland) (No 3) Limited (iii) (In liquidation)  

GlaxoSmithKline Consumer Healthcare Investments 
(Ireland) (No.2) Unlimited Company (iii) (In liquidation)  

GlaxoSmithKline Consumer Healthcare Japan K.K.

GlaxoSmithKline Consumer Healthcare Korea Co., Ltd.

Ordinary

Ordinary

Ordinary

Ordinary

GlaxoSmithKline Consumer Healthcare L.L.C.

LLC Interests

GlaxoSmithKline Consumer Healthcare Mexico, 
S. De R.L. de C.V.

GlaxoSmithKline Consumer Healthcare New Zealand ULC

GlaxoSmithKline Consumer Healthcare Norway AS

Ordinary

Ordinary

Ordinary

68

68

68

68

68

68

68

68

68

68

GlaxoSmithKline Consumer Healthcare Pakistan Limited

Ordinary (85.8%)

58.3

GlaxoSmithKline Consumer Healthcare Philippines Inc

Common

GlaxoSmithKline Consumer Healthcare Pte. Ltd.

GlaxoSmithKline Consumer Healthcare S.A.

GlaxoSmithKline Consumer Healthcare S.A.

GlaxoSmithKline Consumer Healthcare S.r.l

GlaxoSmithKline Consumer Healthcare Saudi Limited

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

GlaxoSmithKline Consumer Healthcare Sdn. Bhd.

Ordinary

GlaxoSmithKline Consumer Healthcare Slovakia s. r. o.

Ownership interest

GlaxoSmithKline Consumer Healthcare South Africa  
(Pty) Ltd

GlaxoSmithKline Consumer Healthcare Sp.z.o.o.

GlaxoSmithKline Consumer Healthcare SRL

Ordinary

Ordinary

Ordinary

GlaxoSmithKline Consumer Healthcare ULC / 
GlaxoSmithKline Soins De Sante Aux Consommateurs SRI

A Class Preference;  
Common

GlaxoSmithKline Consumer Healthcare Vietnam Company 
Limited (ii)   

Charter Capital

68

68

68

68

68

68

68

68

68

68

68

68

68

GlaxoSmithKline Consumer Healthcare, L.P.

Partnership Capital

59.8

GlaxoSmithKline Consumer Healthcare, Produtos para a 
Saude e Higiene, Lda

Ordinary Quota

GlaxoSmithKline Consumer Nigeria plc (vi)   

Ordinary (46.4%)

GlaxoSmithKline Consumer Private Limited

GlaxoSmithKline Consumer Trading Services Limited

GlaxoSmithKline Costa Rica S.A.

GlaxoSmithKline Dungarvan Limited 

GlaxoSmithKline Healthcare AO

GlaxoSmithKline Healthcare GmbH

GlaxoSmithKline Healthcare Ukraine O.O.O.

GlaxoSmithKline Pakistan Limited

GlaxoSmithKline Panama S.A.

GlaxoSmithKline Paraguay S.A.

GlaxoSmithKline Pharmaceuticals Limited

GlaxoSmithKline Philippines Inc

294   GSK Annual Report 2020

Equity

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ownership interest

Ordinary (82.6%)

Ordinary

Ordinary

Equity (75%)

Common

68

46.4

68

68

68

68

68

68

68

82.6

68

68

75

92.5

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

Knockbrack, Dungarvan, Co Waterford, X35 RY76, Ireland

Knockbrack, Dungarvan, Co Waterford, X35 RY76, Ireland

1-8-1 Akasaka Minato-Ku, Tokyo, Japan

9F LS Yongsan Tower, 92, Hangang-daero, Yongsan-gu, Seoul, 04386, 
Korea, Republic of

Corporation Service Company, 2595 Interstate Drive Suite 103, 
Harrisburg, Pennsylvania, 17110, United States

Calzada Mexico-Xochimilco 4900, Colonia San Lorenzo Huipulco, 
Delegacion Tlalpan, Mexico, D.F. 14370, Mexico

Level 11, Zurich House, 21 Queen Street, Auckland, 1010, New Zealand

Drammensveien 288, 1326 Lysaker, Norway

The Sykes Building, 35 Dockyard Road, West Wharf, Karachi, 74000, 
Pakistan

23rd Floor, The Finance Centre, 26th Street Corner 9th Avenue, Bonifacio 
Global City, Taguig City, 1634, Philippines

23 Rochester Park, 139234, Singapore

Site Apollo, Avenue Pascal 2-4-6, Wavre, 1300, Belgium

Severo Ochoa, 2, Parque Tecnologico de Madrid, Tres Cantos, Madrid, 
28760, Spain

Via Zambeletti snc,Baranzate, Milan, 20021, Italy

603 Salamah Tower 6th Floor, Madinah Road Al-Salamah District Jeddah 
21425, Saudi Arabia

Lot 89, Jalan Enggang, Ampang/Ulu Kelang Industrial Estate, 6800 
Ampang, Selangor, Darul Ehsan, Malaysia

Galvaniho 7/A, Bratislava, 821 04, Slovakia

Flushing Meadows Building, The Campus, 57 Sloane Street, Bryanston 
2021, South Africa

Ul. Grunwaldzka 189, Poznan, 60-322, Poland

1-5 Costache Negri Street, Opera Center One, 6th floor (Zone 2), District 
5, Bucharest, Romania

595 Burrard Street, Suite 2600 Three Bentall Centre, P.O. Box 49314, 
Vancouver, BC V7X 1L3, Canada

Floor 16, Metropolitan, 235 Dong Khoi, Ben Nghe Ward, District 1, Ho 
Chi Minh City, Viet Nam

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

Rua Dr Antonio Loureiro Borges No 3, Arquiparque, Miraflores, Alges, 
1495-131, Portugal

1 Industrial Avenue, Ilupeju, Ikeja, Lagos, PM B 21218, Nigeria

Patiala Road, Nabha 147201, Dist Patiala, Punjab, India

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

San Jose 300 Este de la Rotonda Betania, Carretera a Sabanilla,  
Costa Rica

Knockbrack, Dungarvan, Co Waterford, X35 RY76, Ireland

Premises III, Room 9, floor 6, Presnenskaya nab. 10, Moscow, 123112, 
Russian Federation

Barthstr. 4, München, 80339, Germany

Pavla Tychyny avenue, 1-V, Kiev, 02152, Ukraine

The Sykes Building, 35 Dockyard Road, West Wharf, Karachi, 74000, 
Pakistan

Urbanizacion Industrial Juan D, Calles A Y B, Republic of Panama, 
Panama

Oficial Gilberto Aranda 333, Planta Alta casi Salvador del Mundo, 
Asuncion, Paraguay

252 Dr Annie Besant Road, Mumbai, 400030, India

23rd Floor, The Finance Centre, 26th Street Corner 9th Avenue, Bonifacio 
Global City, Taguig City, 1634, Philippines

 
Other statutory disclosures continued

Group companies continued

Name

Security

Effective % 
Ownership

Registered address

Subsidiaries where the effective interest is less than 100% continued

GlaxoSmithKline S.A.E.

Ordinary (91.2%)

91.2

GlaxoSmithKline Sante Grand Public SAS

GlaxoSmithKline Technology (Taizhou) Co., Ltd

Ordinary

Ordinary

GlaxoSmithKline Tuketici Sagligi Anonim Sirketi

Nominative

GlaxoSmithKline-Consumer Hungary Limited Liability 
Company

GSK Canada Holding Company Limited

GSK CH Kazakhstan LLP

GSK Consumer Health, Inc.

Membership

Ordinary

Charter Capital

Common

GSK Consumer Healthcare Holdings (US) Inc.

Common

GSK Consumer Healthcare Holdings No. 2 LLC (iii)   

Unit

GSK Consumer Healthcare Israel Ltd (iv)   

GSK Consumer Healthcare Levice, s.r.o.

GSK Consumer Healthcare S.A.

GSK Consumer Healthcare Schweiz AG

GSK Consumer Healthcare Services, Inc.

GSK Consumer Healthcare Singapore Pte. Ltd.

GSK Consumer Healthcare Trinidad and Tobago Limited 
(Incorporated 20 Jan 2021)

GSK New Zealand Holding Company Limited

GSK-Gebro Consumer Healthcare GmbH

Iodosan S.p.A.

Kuhs GmbH

Laboratorios ViiV Healthcare, S.L.

Modern Pharma Trading Company L.L.C.

N.C.H. – Nutrition Consumer Health Ltd (ii)   

Ordinary

Ordinary

Ordinary

Ordinary

Common

Ordinary

Ordinary

Ordinary

Ordinary (60%)

Ordinary

Ordinary

Ordinary

Quotas (98.2%)

Ordinary

P.T. SmithKline Beecham Pharmaceuticals

A Shares; B Shares (0%)

P.T. Sterling Products Indonesia

A Shares; B Shares

Panadol GmbH

PF Consumer Healthcare 1 LLC

Ordinary

Membership Interest

PF Consumer Healthcare B.V.

Class A; Class B

PF Consumer Healthcare Brazil Importadora e Distribuidora 
de Medicamentos Ltda

Quota

PF Consumer Healthcare Canada ULC / PF Soins De 
Sante SRI

PF Consumer Healthcare Holding B.V.

PF Consumer Healthcare Poland sp.z.o.o

PF Consumer Healthcare Singapore Pte. Ltd

PF Consumer Ireland Company Limited

PF Consumer Taiwan LLC

Pfizer Biotech Corporation

Pfizer Consumer Healthcare AB

Pfizer Consumer Healthcare GmbH

Pfizer Consumer Manufacturing Italy S.r.l.

Pfizer Laboratories PFE (Pty) Ltd.

Common

Ordinary

Ordinary

Ordinary

Ordinary

Interests

Ordinary (55%)

Ordinary

Ordinary

Quota (no stock)

Common

Pfizer PFE Colombia S.A.S

PHIVCO Jersey II Limited (iii) (Dissolved 31 Dec 2020)

PHIVCO Jersey Limited (iii) (Dissolved 31 Dec 2020)

Common

Ordinary

Ordinary

68

68

68

68

68

68

68

68

68

68

68

68

68

68

68

68

68

40.8

68

68

78.3

98.2

68

99

68

68

68

68

68

68

68

68

68

68

68

37.4

68

68

68

68

68

78.3

78.3

Boomerang Office Building – Land No. 46, Zone (J) – 1st District, Town 
Center – 5th Tagammoe, New Cairo City, Egypt

23 rue François Jacob, 92500, Rueil-Malmaison, France

Room 708 in Building D, Phase II of New Drug Innovation Base, Taizhou, 
225300, Jiangsu Province, China

Büyükdere Caddesi No. 173, 1.Levent Plaza B Blok, 1.Levent, Istanbul, 
34394, Turkey

H-1124, Csorsz utca 43, Budapest, Hungary

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

32 A Manasa Str., Bostandyk District, Almaty, 050008, Kazakhstan

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, DE, 19808, United States

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, DE, 19808, United States

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, DE, 19808, United States

25 Basel Street, Petech Tikva 49510, Israel

Priemyselny Park Gena, Ul. E. Sachsa 4-6, 934 01, Levice, Slovakia

Route de I'Etraz, 1197 Prangins, Switzerland

Suurstoffi 14, Rotkreuz, 6343, Switzerland

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

23 Rochester Park, 139234, Singapore

5th Floor Algico Plaza, 91-93 St.Vincent Street, Port of Spain, Trinidad 
and Tobago

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Bahnhofbichl 13, 6391 Fieberbrunn, Kitzbühel, Austria

Via Zambeletti snc,Baranzate, Milan, 20021, Italy

Barthstr. 4, München, 80339, Germany

Severo Ochoa, 2, Parque Tecnologico de Madrid, Tres Cantos, Madrid, 
28760, Spain

Amoun Street, PO Box 3001, El Salam City, Cairo, 11491, Egypt

14 Hamephalsim St, Petach Tikva, Israel

Jl. Pulobuaran Raya, Kav. III DD/2,3,4, Kawasan Industri Pulogadung, 
Jakarta, 13930, Indonesia

Graha Paramita Building, 5th F, Jalan Denpasar Raya Blok D-2, Jakarta, 
12940, Indonesia

Barthstr. 4, München, 80339, Germany

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, DE, 19808, United States

Van Asch van Wijckstraat 55G, 3811 LP Amersfoort, The Netherlands 

Barueri, at Avenida Ceci, No.1900, Block III, Part 67, Tambore District, 
Sao Paulo, 06460, Brazil

595 Burrard Street, Suite 2600 Three Bentall Centre, P.O. Box 49314, 
Vancouver, BC V7X 1L3, Canada

Van Asch van Wijckstraat 55G, 3811 LP Amersfoort, The Netherlands 

Rzymowskiego 53 street, 02-697 Warsaw, Poland

23 Rochester Park, 139234, Singapore

9 Riverwalk, National Digital Park, Citywest Business Park, Dublin, 24, 
Ireland

1209 Orange Street, Corporate Trust Center, Wilmington, Delaware, 
19808,United States

24F, No.66, Sec. 1, Zhong Xiao W. Rd., Taipei 100, Taiwan

Vetenskapsvagen 10, SE-191 90, Sollentuna, Sweden

Linkstrasse 10, 10785, Berlin, Germany

90, Via Nettunese, 04011, Aprilia (Prov. di Latin), Italy

Flushing Meadows Building, The Campus, 57 Sloane, Bryanston 2021, 
South Africa

Carrera 7 No. 113-43 Piso 4, Colombia

IFC 5, St Helier, JE1 1ST, Jersey, United Kingdom

IFC 5, St Helier, JE1 1ST, Jersey, United Kingdom

GSK Annual Report 2020   295

Investor informationFinancial statementsStrategic reportGovernance and remuneration 
Other statutory disclosures continued

Group companies continued

Name

Security

Effective % 
Ownership

Registered address

Subsidiaries where the effective interest is less than 100% continued

PHIVCO-1 LLC

PHIVCO-2 LLC

PRISM PCH Limited

LLC Interests

LLC Interests

Voting Shares; Non Voting 
Shares

78.3

78.3

68

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

PT Glaxo Wellcome Indonesia

A Shares; B Shares (0%)

95

PT GSK Consumer Healthcare Indonesia

PT. Bina Dentalindo (in liquidation)

Ordinary

Ordinary

Shionogi-ViiV Healthcare LLC (ii)  

Common Interests

Sino-American Tianjin Smith Kline & French Laboratories 
Ltd

Ordinary (55%)

SmithKline Beecham (Private) Limited

Ordinary (99.6%)

SmithKline Beecham Research Limited

SmithKline Beecham S.A.

Ordinary

Ordinary

68

68

78.3

37.4

67.8

68

68

SmithKline Beecham-Biomed O.O.O.

Participation Interest (97%) 97

Stafford-Miller (Ireland) Limited 

Stafford-Miller Limited (In liquidation)

Sterling Drug (Malaya) Sdn Berhad

Ordinary

Ordinary; 
Non-Cumulative Non 
Redeemable Preference
Ordinary

Sterling Products International, Incorporated (ii)  

Common

Stiefel Consumer Healthcare (UK) Limited

Stiefel Egypt LLC (ii)  

Stiefel Laboratories (Ireland) Limited (iv)  

Treerly Health Co., Ltd

Ordinary

Quota (99%)

Ordinary

Capital Contribution

ViiV Healthcare (South Africa) (Proprietary) Limited (ii) (iv)  

Ordinary

ViiV HealthCare BV

ViiV Healthcare Company

ViiV Healthcare Finance 1 Limited (in liquidation)

ViiV Healthcare Finance 2 Limited

ViiV Healthcare Finance Limited

ViiV Healthcare GmbH

ViiV Healthcare GmbH

ViiV Healthcare Hong Kong Limited (ii)  

ViiV Healthcare K.K.

ViiV Healthcare Limited

ViiV Healthcare Pty Ltd

ViiV Healthcare Puerto Rico, LLC

ViiV Healthcare S.r.l.

ViiV Healthcare SAS

ViiV Healthcare sprl

Ordinary

Common

Ordinary

Ordinary

Ordinary; Redeemable 
Preference

Ordinary

Ordinary

Ordinary

Ordinary

Class A Shares, Deferred;  
Class B Shares (0%);  
Class C Shares (0%); 
Class D1 (0%);  
Class D2 (0%);  
Class E 5%  
CumulativePreference (0%)

Ordinary

LLC Interests

Quota

Ordinary

Ordinary

ViiV Healthcare Trading LLC (ii)  

Participation Interest

296   GSK Annual Report 2020

68

68

68

68

68

99

68

68

78.3

78.3

78.3

78.3

78.3

78.3

78.3

78.3

78.3

78.3

78.3

78.3

78.3

78.3

78.3

78.3

78.3

Jl Pulobuaran Raya Kav III DD/, Kawasan Industri Pulogadung, Timur, 
Jakarta, 13930, Indonesia

Graha Paramita Building, 5th F, Jalan Denpasar Raya Blok D-2, Kuningan, 
JAKARTA SELATAN, 12940, Indonesia

Gedung Graha Ganesha Lantai 3, Jl Raya Bekasi Km 17, No5, Jakarta 
Timur 13930, Indonesia

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

Cheng Lin Zhuang Industrial Zone, Dong Li District, Tianjin, 300163, 
China

World Trade Center, Level 34, West Tower, Echelon Square, Colombo 1, 
Sri Lanka

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Ctra de Ajalvir Km 2.500, Alcala de Henares, Madrid, 28806, Spain

Leningradskiy Prospect 37A, Building 4, Floor 2, Premises XIV, Room 42, 
Moscow, 125167, Russian Federation

Clocherane, Youghal Road, Dungarvan, Co. Waterford, Ireland

55 Baker Street, London, W1U 7EU, United Kingdom

Lot 89, Jalan Enggang,Ampang / Hulu Kelang Industrial Estate, Selangor 
Darul Ehsan, 68000 Ampang, Malaysia

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Amoun Street, PO Box 3001, El Salam City, Cairo, 11491, Egypt

Finisklin Business Park, County Sligo, Ireland

Unit 01A, Room 3901, No 16. East Zhujiang Road, Tianhe District, 
Guangzhou City, the PRC, China

Flushing Meadows Building, The Campus, 57 Sloane Street, Bryanston 
2021, South Africa

Van Asch van, Wijckstraat 55h, 3811 LP Amersfoort, The Netherlands, 
Netherlands

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

55 Baker Street, London, W1U 7EU, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Prinzregentenplatz 9, Munchen, 81675, Germany

Talstrasse 3-5, 3053 Muenchenbuchsee, Switzerland

23/F Tower 6, The Gateway, 9 Canton Road, Harbour City, Tsimshatsui, 
Kowloon, Hong Kong

1-8-1 Akasaka Minato-Ku, Tokyo, Japan

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

1061 Mountain Highway, Boronia, VIC, 3155, Australia

Centro International de Mercadeo, 90 carr. 165 Torre 2, Suite 800, 
Guaynabo, 00968, Puerto Rico

Viale dell’Agricoltura 7, Verona, 37135, Italy

23 rue François Jacob, 92500, Rueil-Malmaison, France

Site Apollo, Avenue Pascal 2-4-6, Wavre, 1300, Belgium

Leningradskiy Prospect 37A, Building 4, Floor 2, Premises XIV, Room 28, 
Moscow, 125167, Russian Federation

 
Other statutory disclosures continued

Group companies continued

Name

Security

Effective % 
Ownership

Registered address

Subsidiaries where the effective interest is less than 100% continued

ViiV Healthcare Trading Services UK Limited

ViiV Healthcare UK (No.2) Limited (in liquidation)

ViiV Healthcare UK (No.3) Limited

ViiV Healthcare UK (No.4) Limited

ViiV Healthcare UK (No.5) Limited

ViiV Healthcare UK (No.6) Limited

ViiV Healthcare UK Limited

ViiV Healthcare ULC

ViiV Healthcare Venture LLC

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Common

LLC Interests

ViiVHIV Healthcare Unipessoal Lda

Quota

Vog AU PTY LTD  (ii)  

Ordinary; Redeemable 
Preference

Winster Pharmaceuticals Limited  (ii)  

Ordinary

Wyeth Consumer Healthcare LLC

Membership Interest

Wyeth Pharmaceutical Co. Ltd

Wyeth Pharmaceuticals Company  (vii)  

Registered capital

Capital Contribution

Associates

Apollo Therapeutics LLP

Partnership interest 
(25%)

78.3

78.3

78.3

78.3

78.3

78.3

78.3

78.3

78.3

78.3

68

46.4

68

68

68

25

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

IFC 5, St Helier, JE1 1ST, Jersey, United Kingdom

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

3500 855-2nd Street SW, Calgary, AB, T2P 4J8, Canada

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

Rua Dr Antonio Loureiro Borges No 3, Arquiparque, Miraflores, Alges, 
1495-131, Portugal

82 Hughes Avenue, Ermington, NSW, 2115, Australia

2A Association Avenue, Ilupeju Industrial Estate, Lagos, PO Box 3199, 
Nigeria

CT Corporation System, 600 N 2nd St, Suite 401, Harrisburg, 
Pennsylvania, 17101, United States

4 Baodai West Road, Suzhou, Jiangsu Province, 215128, China

State Road No 3, Kilometer 141.3, Guayama, 00784, Puerto Rico

Stevenage Biosciences Catalyst, Gunnels Wood Road, Stevenage, 
Hertfordshire, SG1 2FX, England

GlaxoSmithKline Landholding Company, Inc

Common (40%)

39.9

2266 Chino Roces Avenue, City of Makati, 1231, Philippines 

Index Ventures Life VI (Jersey) LP

Partnership interest (25%)

25

44 Esplanade, St Helier, Jersey JE4 9WG, Channel Islands

Innoviva Inc

Common shares (31.6%)

31.6

Kurma Biofund II FCPR  

Longwood Fund I, LP

Medicxi Ventures I LP

Joint Ventures

Partnership Interest  
(32.1%)

Partnership Interest  
(35%)

Partnership Interest  
(26.2%)

Chiron Panacea Vaccines Private Limited (ii)

Equity Shares (50%)

Qualivax Pte. Limited

Ordinary (50%)

32.1

35

26.2

50

50

Quell Intellectual Property Corp., LLC

Membership Interest (34%) 34

Qura Therapeutics, LLC

Units (39.2%)

39.2

1350 Old Bayshore Highway, Suite 400, Burlingame, CA, 94010,  
United States

24 rue Royale, 75008 Paris, France

The Prudential Tower, Suite 1555, 800 Boylston Street, Boston,  
MA 02199

44 Esplanade, St Helier, Jersey JE4 9WG, Channel Islands

708/718, 7th Floor, A Wing, Sagar Tech Plaza, Saki Naka, Andheri East, 
Mumbai, Maharashtra, 400072, India

80 Robinson Road, #02-00, 068898 Singapore 

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

Corporation Service Company, 251 Little Falls Drive, Wilmington, 
Delaware, 19808, United States

Other significant shareholdings 

Axon Therapies, Inc

Common shares (9%) 
Series A Preference (13%)

22

C/O Coridea, LLC, 315 west 36th street, New York 10018, Delaware, 
USA

Gladius Pharmaceuticals Corporation

Series A shares (21.2%)

21.2

16.7

500 Boulevard West Cartier Quest, Laval, QC H7V 5B7

Cazadores de Coquimbo 2841 piso 3, Munro, Argentina

Global Farm S.A.

Longwood Fund II LP 

NeuSpera Medical, Inc.

Sanderling Ventures VII, L.P. A63 

SR One Capital Fund I-B, LP

VHsquared Limited

A Shares (0%) 
B Shares (0%)  
C shares(100%) 
D Shares (0%) 
E Shares (0%) 
F Shares (0%)

Partnership Interest  
(20%)

20

Series A Preference (9.3%) 
Series B Preference (10.5%)

19.8

Partnership Interest  
(25.3%)

Partnership Interest  
(44%)

Series A Preference shares 
(27.2%)

25.3

44

27.2

The Prudential Tower, Suite 1555, 800 Boylston Street, Boston,  
MA 02199

51 Daggett Dr, San Jose, CA 95134, United States

400 S. El Camino Real, Suite 1200, San Mateo, CA 94402

Corporation service company, 251 Little Falls Drive, City of Wilmington, 
County of New Castle, Delaware 19808

Copley Hill Farm, Cambridge Rd, Babraham, Cambridge CB22 3GN, 
United Kingdom

GSK Annual Report 2020   297

Investor informationFinancial statementsStrategic reportGovernance and remuneration 
Other statutory disclosures continued

Group companies continued

The following UK subsidiaries will take advantage of the audit exemption set out within section 479A of the Companies Act 2006 
for the period ended 31 December 2020. Unless otherwise stated, the undertakings listed below are owned, either directly or 
indirectly, by GlaxoSmithKline plc.

Company 
Number

00543757

05001893

00100583

03907643

SC005534

00099025

00480080

04299472

00753340

09400298

11480952

11721880

11959399

02298366

12508093

12215835

12342879

SC190635

11678315

06944229

06944223

00052207

02860752

03296131

Name

Security

Registered address

UK registered subsidiaries exempted from audit 

Burroughs Wellcome International Limited

Cellzome Limited

Clarges Pharmaceuticals Limited

Ordinary

Ordinary

Ordinary; Preference 
(99.97%)

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Domantis Limited

Ordinary

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Edinburgh Pharmaceutical Industries Limited

Ordinary; Preference

Shewalton Road, Irvine, Ayrshire, KA11 5AP, Scotland

Eskaylab Limited

Glaxo Wellcome UK Limited

Glaxochem (UK) Unlimited

10p Ordinary

Ordinary

Ordinary; Ordinary B; 
Ordinary C

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

GlaxoSmithKline Consumer Healthcare (UK) (No.1) Limited** Ordinary

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

GlaxoSmithKline Consumer Healthcare Sri Lanka Holdings 
Limited**

GlaxoSmithKline Intellectual Property (No.3) Limited

GlaxoSmithKline Intellectual Property (No.4) Limited

GlaxoSmithKline Intellectual Property (No.5) Limited

GlaxoSmithKline International Limited

GSK Consumer Healthcare Export Limited**

GSK Limited (ii)

GSK New Zealand Holding Company Limited**

Montrose Fine Chemical Company Ltd

PF Consumer Healthcare UK Limited**

PHIVCO UK II Limited*

PHIVCO UK Limited*

Smith Kline & French Laboratories Limited

SmithKline Beecham (Export) Limited

SmithKline Beecham (H) Limited

SmithKline Beecham (Investments) Limited

SmithKline Beecham Marketing and Technical Services 
Limited

SmithKline Beecham Nominees Limited

Stiefel Laboratories (U.K.) Ltd

Tesaro UK Limited

The Wellcome Foundation Limited

ViiV Healthcare Overseas Limited*

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Non-cumulative  
non-redeemables;  
Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Shewalton Road, Irvine, Ayrshire, KA11 5AP, Scotland

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

00302065

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

00494385

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

Eurasia Headquarters, Concorde Road, Maidenhead, Berkshire, SL6 
4BY, England

55 Baker Street, London, W1U 7EU, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

980 Great West Road, Brentford, Middlesex, TW8 9GS, England

00503868

00831160

07890847

00194814

07027385

*   The company has an effective ownership in ViiV Healthcare Overseas Limited, PHIVCO UK II Limited and PHIVCO UK Limited of 78.3%

**   The company has an effective ownership in GlaxoSmithKline Consumer Healthcare (UK) (No.1) Limited, GlaxoSmithKline Consumer Healthcare Sri Lanka Holdings Limited, GSK 

Consumer Healthcare Export Limited and GSK New Zealand Holding Company Limited of 68%

In accordance with section 479C of the Companies Act 2006, the Company will guarantee debts and liabilities of the above UK subsidiary undertakings. As at 31 December 2020 the 
total sum of these debts and liabilities is £168 million (2019 – £16 million)

Key
(i)   Directly owned by GlaxoSmithKline plc.

(ii)    Dormant entity. 
(iii)   Tax resident in the UK.

(iv)  Entity expected to be disposed of or removed.
(v)  Incorporated in Sweden. 
(vi)  Consolidated as a subsidiary in accordance with section 1162 (4)(a) of the Companies Act 2006 on the grounds of dominant influence.
(vii) Principal business address in Puerto Rico.
(viii) Exempt from the provisions of Regulations 4-6 of the Partnership (Accounts) Regulation 2008, in accordance with the exemptions noted in Regulation 7 of that Regulation.
(ix)  Incorporated in the Netherlands 

298   GSK Annual Report 2020

Glossary of terms

Terms used in the Annual Report  

US equivalent or brief description

Accelerated capital allowances 

 Tax allowance in excess of depreciation arising from the purchase of fixed assets that delay  
the charging and payment of tax. The equivalent of tax depreciation.

American Depositary Receipt (ADR)  

 Receipt evidencing title to an ADS. Each GSK ADR represents two Ordinary Shares.

American Depositary Shares (ADS) 

Listed on the New York Stock Exchange; represents two Ordinary Shares.

Basic earnings per share 

Basic income per share.

Called up share capital 

Ordinary Shares, issued and fully paid.

CER growth 

The company 

Currency swap 

Defined benefit plan 

Defined contribution plan 

Growth at constant exchange rates. 

GlaxoSmithKline plc.

 An exchange of two currencies, coupled with a subsequent re-exchange of those currencies, 
at agreed exchange rates and dates.

Pension plan with specific employee benefits, often called ‘final salary scheme’.

 Pension plan with specific contributions and a level of pension dependent upon the growth  
of the pension fund.

Derivative financial instrument 

A financial instrument that derives its value from the price or rate of some underlying item.

Diluted earnings per share 

Diluted income per share.

Employee Share Ownership Plan Trusts 

Trusts established by the Group to satisfy share-based employee incentive plans.

Equity Shareholders’ funds 

Shareholders’ equity.

Finance lease 

Freehold 

The Group 

GSK 

Hedging 

Intangible fixed assets 

Novartis transaction 

Ordinary Share 

Profit 

Profit attributable to shareholders 

Share capital 

Share option 

Capital lease.

Ownership with absolute rights in perpetuity.

GlaxoSmithKline plc and its subsidiary undertakings.

GlaxoSmithKline plc and its subsidiary undertakings.

 The reduction of risk, normally in relation to foreign currency or interest rate movements, 
by making off-setting commitments.

 Assets without physical substance, such as computer software, brands, licences, patents,  
know-how and marketing rights purchased from outside parties.

 The three-part inter-conditional transaction with Novartis AG involving the Consumer 
Healthcare, Vaccines and Oncology businesses completed on 2 March 2015.

A fully paid up ordinary share in the capital of the company.

Income.

Net income.

Ordinary Shares, capital stock or common stock issued and fully paid.

Stock option.

Share premium account 

Additional paid-up capital or paid-in surplus (not distributable).

Shares in issue 

Subsidiary 

Treasury share 

Turnover 

The number of shares outstanding.

An entity in which GSK exercises control.

Treasury stock.

Revenue.

UK Corporate Governance Code 

 As required by the UK Listing Authority, the company has disclosed in the Annual Report how 
it has applied the best practice corporate governance provisions of the Financial Reporting 
Council’s UK Corporate Governance Code.

GSK Annual Report 2020   299

Investor informationFinancial statementsStrategic reportGovernance and remunerationIndex

2020 Remuneration policy summary 
Accounting principles and policies 
Acquisitions and disposals 
Adjustments reconciling profit after tax to operating
  cash flows 
Affordability and availability 
Annual General Meeting 2021 
Approach to tax 
Assets held for sale 
Associates and joint ventures 
Audit & Risk Committee Report 
Business model 
Cash and cash equivalents 
Cash generation and conversion 
CEO’s statement 
Chairman’s statement 
Chairman’s Governance statement 
Chairman’s Remuneration annual statement 
Climate-related financial disclosure 
Commitments 
Consolidated balance sheet 
Consolidated cash flow statement 
Consolidated income statement 
Consolidated statement of changes in equity 
Consolidated statement of comprehensive income 
Consumer Healthcare 
Consumer Healthcare products and competition 
Contingent consideration liabilities 
Contingent liabilities 
Corporate Executive Team 
Corporate governance 
Corporate Responsibility Committee Report 
Critical accounting policies 
Data and engagement 
Directors and senior management 
Directors’ interests in shares 
Directors’ report 
Directors’ statement of responsibilities 
Dividends 
Donations to political organisations and  
  political expenditure 
Earnings per share 
Employee costs 
Employee share schemes 
Environment 
Ethics and values 
Exchange rates 
Finance expense 
Finance income 
Financial calendar 2021 
Financial instruments and related disclosures 
Financial performance 
Financial position and resources 
Financial statements of GlaxoSmithKline plc, prepared  
  under UK GAAP 
Five year record 
Glossary of terms 
Goodwill 
Group companies 
Group financial review 
Impact of Brexit 
Independent Auditor’s report 
Industry trends 
Innovation 
Inventories 
Investments in associates and joint ventures 

300   GSK Annual Report 2020

Page

133
158
208

212
35
279
54
187
174
97
01
187
68
04
03
78
112
46
202
155
157
154
156
154
27,31
260
201
202
83 
77
102
75
40
131
130
109
140
178,278

286
178
171
231
41
39
166
173
173
279
214
06,55
69

238
249
299
181
287
51
49
142
12
18
186
184

Investor relations 
Key accounting judgements and estimates 
Key performance indicators 
Legal proceedings 
Major restructuring costs 
Modern employer 
Movements in equity 
Net debt 
New accounting requirements 
Nominations Committee Report 
Non-controlling interests 
Non-controlling interests in ViiV Healthcare 
Non-Executive Directors’ fees 
Non-financial information statement 
Notes to the financial statements 
Operating profit 
Other intangible assets 
Other investments 
Other non-current assets 
Other non-current liabilities 
Other operating income/(expense) 
Other provisions 
Our culture 
Our long-term priorities 
Pensions and other post-employment benefits 
Performance 
Pharmaceuticals 
Pharmaceutical products, competition and  
  intellectual property 
Pipeline 
Post balance sheet events 
Presentation of the financial statements 
Principal Group companies 
Principal risks and uncertainties 
Property, plant and equipment 
Quarterly trend 
Reconciliation of net cash flow to movement in net debt 
Registrar 
Related party transactions 
Reliable supply 
Remuneration governance 
Remuneration report 
Reporting framework 
Responsible business 
Right of use assets 
Risk management 
Science and technology 
Science Committee report 
Section 172 statement 
Share capital and control 
Share capital and share premium account 
Shareholder information 
Shareholder services and contacts 
Stakeholder engagement 
Taxation 
Tax information for shareholders 
The Board 
Trade and other payables 
Trade and other receivables 
Transformation & Separation Committee report 
Treasury policies 
Trust 
Turnover and segment information 
US law and regulation 
Vaccines 
Vaccine products, competition and intellectual property 
Viability statement 

Page

283
163
11
234
172
36
204
189
165
105
206
52
129
49
158
170
182
185
185
202
169
200
10
09
191
28
18,28

258
255
237
158
233
261
179
244
213
282
208 
39
128
114
51
39
180
43
34
104
108
276
203
276
282
16
175
280
80
188
186
107
74
33
166
284
18,30
259
48

About GSK

GlaxoSmithKline plc was incorporated as an English 
public limited company on 6 December 1999. We were 
formed by a merger between Glaxo Wellcome plc and 
SmithKline Beecham plc. GSK acquired these two 
English companies on 27 December 2000 as part  
of the merger arrangements.

Our shares are listed on the London Stock Exchange  
and the New York Stock Exchange.

   Read more at www.gsk.com

Brand names
Brand names appearing in italics throughout this report  
are trade marks either owned by and/or licensed to GSK  
or associated companies. All other trade marks are the 
property of their respective owners.

Acknowledgements

Printing  
Printed sustainably in the UK by Pureprint, a CarbonNeutral® 
company with FSC® chain of custody and an ISO 14001 
certified environmental management system recycling over 
99% of all dry waste.

Paper 
Printed on Innovation Premium, an FSC certified paper.  
The pulps used are Totally Chlorine Free and the 
manufacturing mill has ISO 14001 environmental 
management certification. The mill’s energy is produced  
from 100% biomass fuels sourced from local forestry  
and no fossil fuels are used. The carbon emissions have 
been measured and offset using the World Land Trust’s 
Carbon Balanced scheme.

Download PDFs:

   Annual Report 2020

   Form 20-F

Cautionary statement regarding  
forward-looking statements
 The Group’s reports filed with or furnished to the US 
Securities and Exchange Commission (SEC), including 
this document, and any other written information released, 
or oral statements made, to the public in the future by or 
on behalf of the Group, may contain forward-looking 
statements. Forward-looking statements give the Group’s 
current expectations or forecasts of future events. An 
investor can identify these statements by the fact that  
they do not relate strictly to historical or current facts. 
They use words such as ‘anticipate’, ‘estimate’, ‘expect’, 
‘intend’, ‘will’, ‘project’, ‘plan’, ‘believe’, ‘target’ and other 
words and terms of similar meaning in connection with 
any discussion of future operating or financial 
performance. In particular, these include statements 
relating to future actions, prospective products or product 
approvals, future performance or results of current and 
anticipated products, sales efforts, expenses, the 
outcome of contingencies such as legal proceedings, 
dividend payments and financial results. Other than in 
accordance with its legal or regulatory obligations 
(including under the Market Abuse Regulations, the  
UK Listing Rules and the Disclosure and Transparency 
Rules of the Financial Conduct Authority), the Group 
undertakes no obligation to update any forward-looking 
statements, whether as a result of new information, future 
events or otherwise. The reader should, however, consult 
any additional disclosures that the Group may make in any 
documents which it publishes and/or files with the SEC. 
All readers, wherever located, should take note of these 
disclosures. Accordingly, no assurance can be given that 
any particular expectation will be met and investors are 
cautioned not to place undue reliance on the forward-
looking statements. 

Forward-looking statements are subject to assumptions, 
inherent risks and uncertainties, many of which relate to 
factors that are beyond the Group’s control or precise 
estimate. The Group cautions investors that a number  
of important factors, including those in this document,  
could cause actual results to differ materially from those 
expressed or implied in any forward-looking statement. 

Such factors include, but are not limited to, those discussed 
under ‘Principal risks and uncertainties’ on pages 261  
to 275 of this Annual Report and any impacts of the 
COVID-19 pandemic. Any forward-looking statements 
made by or on behalf of the Group speak only as of the  
date they are made and are based upon the knowledge  
and information available to the Directors on the date of  
this Annual Report. 

A number of non-IFRS measures are used to report the 
performance of our business. These measures are defined 
on pages 51 to 53 and a reconciliation of Adjusted results 
to Total results is set out on page 64.

The information in this document does not constitute an 
offer to sell or an invitation to buy shares in GlaxoSmithKline 
plc or an invitation or inducement to engage in any other 
investment activities. Past performance cannot be relied 
upon as a guide to future performance. Nothing in this 
Annual Report should be construed as a profit forecast.

Assumptions related to 2021 guidance
In outlining the guidance for 2021, the Group has made 
certain assumptions about the healthcare sector, the 
different markets in which the Group operates and the 
delivery of revenues and financial benefits from its current 
portfolio, pipeline and restructuring programmes.

The Group has made planning assumptions for 2021 that 
healthcare systems and consumer trends will approach 
normality in the second half of the year, and we expect 
turnover to be flat to low single digit growth for the 
Pharmaceuticals and Vaccines businesses and low to 
mid-single digit growth for Consumer Healthcare excluding 
brands divested/under review. These planning assumptions 
as well as earnings guidance and dividend expectations 
assume no material interruptions to supply of the Group’s 
products, no material mergers, acquisitions or disposals,  
no material litigation or investigation costs for the Company 
(save for those that are already recognised or for which 
provisions have been made), no share repurchases by the 
Company, and no change in the Group’s shareholdings in 
ViiV Healthcare. The assumptions also assume no material 
changes in the healthcare environment. The 2021 guidance 
factors in all divestments and product exits announced to 
date, including product divestments planned in connection 
with the formation of the Consumer Healthcare Joint 
Venture with Pfizer, and the non-core divestments planned 
to fund the cash costs of the Separation Preparation 
restructuring programme.

The Group’s guidance assumes successful delivery of the 
Group’s integration and restructuring plans. It also assumes 
that the integration and investment programmes following 
the creation of the Consumer Healthcare Joint Venture with 
Pfizer are delivered successfully. Material costs for 
investment in new product launches and R&D have been 
factored into the expectations given. Given the potential 
development options in the Group’s pipeline, the outlook 
may be affected by additional data-driven R&D investment 
decisions. Our guidance assumes no significant new 
changes in tax regimes, and does not include the impact  
of the intended change in the UK corporation tax rate 
announced on 3 March 2021. The guidance is given on  
a constant currency basis.

Notice regarding limitations on  
Director Liability under English Law
Under the UK Companies Act 2006, a safe harbour limits 
the liability of Directors in respect of statements in and 
omissions from the Directors’ Report (for which see page 
109), the Strategic report and the Remuneration report. 
Under English law the Directors would be liable to the 
company, but not to any third party, if one or more of these 
reports contained errors as a result of recklessness or 
knowing misstatement or dishonest concealment of a 
material fact, but would otherwise not be liable. Pages 77  
to 110, 140 to 141, and 261 to 298 inclusive comprise the 
Directors’ Report, pages 1 to 76 inclusive comprise the 
Strategic report and pages 111 to 138 inclusive comprise 
the Remuneration report, each of which have been drawn 
up and presented in accordance with and in reliance upon 
English company law and the liabilities of the Directors in 
connection with these reports shall be subject to the 
limitations and restrictions provided by such law.

Website
GSK’s website www.gsk.com gives additional information 
on the Group. Notwithstanding the references we make  
in this Annual Report to GSK’s website, none of the 
information made available on the website constitutes  
part of this Annual Report or shall be deemed to be 
incorporated by reference herein.

 
Front cover
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Head Office and Registered Office

GlaxoSmithKline plc
980 Great West Road
Brentford, Middlesex TW8 9GS
United Kingdom
Tel: +44 (0)20 8047 5000
Registered number: 3888792

www.gsk.com