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Hansen Technologies Limited

hsn · ASX Technology
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Employees 501-1000
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FY2024 Annual Report · Hansen Technologies Limited
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Annual Report 2024
DELIVERING AN 
INNOVATIVE FUTURE 

CONTENTS
2
Our Highlights
4
What We Do
6
Our Markets: 
The Industries 
We Serve
8
Chairperson 
and Managing 
Director Joint 
Report
12
Sustainability Report
46
Board of Directors and 
Company Secretary
48
Directors Report
57
Remuneration Report
77
Auditor’s Independence 
Declaration
78
Financial Report
141
Directors’ Declaration
142
Independent Auditor’s 
Report
147
ASX Shareholder 
Information
149
Corporate Directory
43 CANADA
146 UNITED STATES
72 LATIN AMERICA
REGIONS AND 
NUMBER OF STAFF
Alin Mihaita Tanasa, Denmark
Software Developer
Annual Report 2024
Hansen Technologies Ltd

396 INDIA
463 EUROPE
249 NORDICS
161 UNITED KINGDOM
169 AUSTRALIA
46 NEW ZEALAND
At Hansen, we relentlessly push boundaries, keeping our products and  
offerings agile, innovative, and laser-focused on our customers’ needs  
and the ever-evolving sectors they thrive in.
196 VIETNAM
2 Indonesia
1 JAPAN
11 SOUTH AFRICA
1
Annual Report 2024
Hansen Technologies Ltd

OUR HIGHLIGHTS
$353.1m
Up 13.2%
Up 8.2% excluding Data 
Centre & powercloud
OPERATING REVENUE
$148.9m
Up 1.2%
APAC Up 16.5%
COMMUNICATIONS & MEDIA  
REVENUE
$201.6m
Up 26.2%
Up 14.7% excluding 
powercloud
ENERGY & UTILITIES  
REVENUE
$87.1m
Up 11.1%
UNDERLYING CASH EBITDA 
(EXCLUDING POWERCLOUD)
‘Major Player’ in  
IDC MarketScape
Named in the ‘Major Players’ 
category in IDC MarketScape 
— Worldwide CIS and Billing 
Solutions for Utilities 2024  
Vendor Assessment.
~400,000 hours of 
innovation annually
We are continually evolving 
our products to exceed our 
customers expectations.  
We capitalise only a small portion 
of our overall R&D. In addition to 
these hours, we deliver significant 
billed innovation activities across 
many of our products.
Sustainably-focused 
operations
Implemented global Sustainability 
Strategy – a blueprint for 
sustainable value creation that 
connects the business strategy  
to sustainability issues.
Underlying Cash EBITDA  
is Underlying EBITDA less 
capitalised development costs
2
Annual Report 2024
Hansen Technologies Ltd

Customer 1
Customer 2
Customer 3
Customer 4
Customer 5
Customer 6
Customer 7
Customer 8
Customer 9
Customer 10
Other Customers
8%
6%
64%
5%
3%
3%
2%2%2%2%3%
CUSTOMER DIVERSITY
0.3x
Sufficient capital for further 
acquisition opportunities
LEVERAGE RATIO
3
Annual Report 2024
Hansen Technologies Ltd

WHAT WE DO
About Hansen
Hansen (ASX:HSN) is a global provider 
of software and services for the energy 
and utilities, and communications  
and media sectors.
Our Hansen Suite is made up of 
industry-specific modular solutions 
delivered as SaaS, on-premise or in the 
cloud. These software products are 
underpinned by the deep knowledge 
of our industry experts located across 
every continent except Antarctica. 
Our focus is on enabling our customers 
to more easily innovate and sell new 
services and market offerings, comply 
with changing market regulation, and 
power new business models in areas 
such as emerging sustainable energy 
supply, IoT, and new next-generation 
connected services.
While we provide a critical bridge to 
the future, a considerable part of the 
Hansen value is to provide the rock-
solid foundation that our customers 
rely on every day. For example, 
providing current services, charging 
and billing for them, and engaging in 
the necessary customer interactions 
required to maintain their business 
and critical services they deliver – all 
supported through the Hansen Suite 
of software and services, and the just 
under 2,000 Hansen community.
4
Annual Report 2024
Hansen Technologies Ltd

5
Annual Report 2024
Hansen Technologies Ltd

OUR MARKETS: THE INDUSTRIES WE SERVE
At Hansen we play a pivotal role for our customers. We are an essential ingredient in their 
commercial business models, providing the ability to create and deliver essential services.
THE COMMUNICATIONS  
& MEDIA SECTOR
A$148.9m
The Communications & Media sector is a dynamic sector 
and one that continues to undergo unprecedented digital, 
business and technology transformation. As the world 
embraces 5G, IoT, and AI, consumers, both individual and 
corporate, increasingly rely on communications and media 
companies for a diverse array of products and services that 
extend far beyond basic connectivity.
As a leader in the Opportunity-to-Cashflow landscape, 
we are engaging in numerous dynamic and diverse 
projects, collaborating with many of the industry’s leading 
communications and media companies. Our focus is helping 
them quickly launch new digital services and establish new  
lines of business, including marketplace solutions.
Notably we are working with one of the largest communications 
companies in Europe to develop a comprehensive  
wholesale solution.
In North America, we successfully deployed our products 
to support DISH’s 5G market strategy, based on one of 
the industry’s first Open RAN 5G Networks. Alongside this 
core 5G program, we are also working on a number of other 
transformation programs for different parts of DISH’s retail 
consumer and business wholesale markets.
Our extensive multi-year transformation initiative with Telefónica 
Germany has achieved significant milestones over the past  
12 months.
Additionally, numerous clients have transitioned or are in the 
process of transitioning to our cloud-native SaaS products, 
highlighting their trust in our technological expertise. Others 
have turned to us for our ability to deliver converged billing 
across different business entities.
Furthermore, our team continues to pioneer the next phase of 
industry evolution by collaborating with organisations like TM 
Forum to lead and shape new standards in telecommunications, 
particularly around Open Digital Architecture.
REVENUE
6
Annual Report 2024
Hansen Technologies Ltd
6

THE ENERGY  
& UTILITIES SECTOR
Hansen’s strategic focus for players in the Energy & Utilities 
sector is to help them transition from commodity-based 
services to value-added solutions, ultimately delivering an 
exceptional customer experience. Our purpose-built software 
empowers clients by managing critical data essential for 
their commercial operations, aligning with our vision to 
enhance customer interactions. 
The Energy & Utilities sector is undergoing a significant 
transformation, driven by innovations behind the meter, complex 
networks, increased distributed generation, and diverse storage 
assets. Utility companies are leveraging automation, analytics,  
and AI to optimise energy generation, storage, and trading, all 
while striving to deliver superior customer experiences amidst 
global cost-of-living challenges.
In FY24, Hansen advanced its energy and utility modules, 
facilitating rapid transitions for our customers. We expanded 
our market presence with the acquisition of powercloud in 
Europe, targeting the German and DACH (Germany, Austria and 
Switzerland) regions. Our global products meet regional and local 
regulations out-of-the-box, ensuring compliance and reliability.
A few notable highlights from FY24 in Asia Pacific include 
nearing completion of a major transformation project for Energy 
Queensland and launching a significant Commercial and Industrial 
project for Aurora Energy. In the Nordic region, we migrated Fortum 
companies to a unified Hansen platform and delivered multiple 
projects for Hansen Trade, Energy Data Management, and Storage 
Optimisation, including collaborations with Stockholm Exergi, 
Skellefteå Kraft, and Vattenfall. In North America, we supported 
community solar advancements, adding Cenergy Power to our 
portfolio. We fully implemented Hansen EDI for North America 
across Exelon, processing up to 90 million EDI transactions 
annually and managing $80 billion in financial transactions.
Hansen’s evolution and transition to SaaS applications for utilities 
addresses customers’ needs for better availability, dependability, 
robustness, and security, along with the latest features and 
functionality. Our expertise in ecosystem integration is helping 
customers accelerate productisation and time-to-market, 
streamline processes and enhance customer engagement.
A$201.6m
REVENUE
7
Annual Report 2024
Hansen Technologies Ltd
Annual Report 2024
7

CHAIRPERSON AND MANAGING DIRECTOR JOINT REPORT 
David Trude 
Chairperson
Andrew Hansen 
Global CEO and 
Managing Director
Dear Shareholders and Stakeholders,
We are pleased to present the Annual Report for  
Hansen Technologies Limited, for the fiscal year ended  
30 June 2024 (FY24).
Across FY24, the base Hansen business (excluding the recent 
powercloud acquisition) delivered strong revenue growth, 
stable Underlying EBITDA margins and continued to generate 
solid operating and free cash flows.
The powercloud acquisition requires further investment and 
whilst there remain challenges to its transition into a profitable 
business within the Energy & Utilities vertical, integration efforts 
are underway.
Our focus on innovation and growth is helping ensure  
Hansen continues to deliver the best possible value for all  
our stakeholders. The industry sectors we support are both  
in exciting digital transition phases, and as a group we  
are uniquely positioned to help accelerate our customers’  
transition and transformation.
Our people are critical to Hansen delivering on our mission.  
Their hard work and dedication is reflected in what  
has been another successful year of product development  
and innovation for our customers.
Delivering Innovative Solutions  
to Sectors in Transition
At Hansen, we support two industry sectors – Energy &  
Utilities and Communications & Media. Both these sectors  
are incredibly dynamic, navigating a myriad of change from 
societal expectations to regulatory compliance demands.
To ensure our software products and service offerings remain 
what will be best to support our customers into the future, we 
are laser focused on doing our part to anticipate future needs. 
Over the past year, we have invested across the board in our 
products, embracing both emerging and tried and tested tools 
and technologies.
Agility is the key. We are proud that some of our technology 
leads are not just working with our people to advance our 
products but are also working at an industry level to help 
establish new industry standards. For example, with TM Forum 
as Open Digital Architecture becomes an industry standard, 
our people are leading several workstreams and are actively 
involved in working groups.
At Hansen, innovation is at the core of what we do. We dedicate 
more than 400,000 hours annually to innovation (or R&D). Within 
FY24, the areas of investment have spanned community solar, 
customer experience, enabling for renewable future with behind 
the meter innovation, innovation around virtual power plants, 
AI optimised trading of energy, cyber security and helping our 
communications customers establish marketplace solutions 
and full turnkey digital services.
At Hansen, we constantly assess and embrace emerging technologies. 
Equally, we focus on forging deep relationships with our customers 
and partners to ensure we understand their dynamic worlds and the 
challenges they navigate. 
This, in turn, enables our team to agilely direct their innovative efforts to 
ensure our products help our customers power through their transitions 
and transformations. And we are always assessing how acquisitions 
might support us to deliver to our customers and keep propelling our 
business forward to achieve our growth aspirations.
It’s an exciting time to be a part of Hansen. The challenges for our 
customers and the sectors they operate in are real. And we are proud 
that technology, specifically Hansen software and services, is playing  
a vital role to advance our customers’ businesses. 
8
Annual Report 2024
Hansen Technologies Ltd

A$59.1m
7.3%
30%
FY24 Operating Cash Flow
Operating Revenue 
Growth excluding 
powercloud
Underlying EBITDA Margin 
excluding powercloud
Recurring and Predictable Revenue
FY24 Revenue by Region
Trusted Partner, Expanded Relationships 
At Hansen, forging meaningful and long-lasting relationships 
with our customers is very much in our DNA. In fact, we still work 
with customers that first came to us close to 40 years ago!
Why? We aim to partner – that is, we work alongside our 
customers to genuinely understand their businesses, help bring 
new thinking into understanding and navigating the challenges 
they face or will face, and together we innovate for the future.
FY24 has been another positive year where new customers 
have started on a journey benefiting from Hansen products 
and many current customers have progressed and completed 
projects. Equally, a number of customers have renewed their 
contracts, and, in many cases, in renewing have expanded their 
partnership with us. Numerous clients are transitioning to our 
cloud-native SaaS products, demonstrating their trust in our 
technological expertise and converged billing solutions. 
In the Communication & Media sector, our extensive 
transformation with Telefónica Germany has achieved 
significant milestones over the past year. In North America,  
our products support DISH’s Open RAN 5G network and  
other transformation programs. Additionally, we are helping 
shape new telecommunications standards with TM Forum, 
particularly around Open Digital Architecture.
In the Energy & Utilities sector, we are nearing completion of 
a major project for Energy Queensland and are launching a 
Commercial and Industrial project for Aurora Energy in Asia 
Pacific. In the Nordic region, we migrated Fortum companies 
to a unified Hansen platform and delivered projects for Hansen 
Trade, Energy Data Management, and Storage Optimisation 
with partners like Stockholm Exergi, Skellefteå Kraft, and 
Vattenfall. In North America, we supported community solar 
advancements, adding Cenergy Power to our portfolio.  
Our team supporting Exelon, North America’s largest energy 
company, is now processing up to 90 million EDI and $80 billion 
financial transactions each year. 
We are proud to report a seven-year renewal with a leading 
provider of electricity and gas to the United Kingdom and the 
Republic of Ireland. This longstanding customer of Hansen 
since 2005 is upgrading to Hansen’s cloud-enabled, event-
driven CIS platform. This renewal represents a significant 
milestone, highlighting the strategic investments we have made 
in our products and underscores our commitment to supporting 
a valued customer through their digital transformation journey.
Expanded Geography, New Offering
Our acquisition of powercloud, which focuses on serving  
Energy & Utilities customers with a billing and customer 
management solution across the DACH region (Germany, 
Austria and Switzerland), has opened up new potential for 
Hansen in this strategically important part of the world. 
We are excited by the prospects for growth in the German 
energy sector. We expect market dynamics to encourage many 
energy retailers in Germany to make an investment decision 
on their billing systems in the coming years. With over 1,200 
retailers and the push towards Distributer Energy Resources, 
Renewables and Smart Meters, the market needs new, 
modern, highly flexible providers. 
11.1%
Underlying Cash EBTDA 
Growth excluding 
powercloud
41%
61%
18%
21%
59%
Licence, Support  
and Maintenance
AMERICAS
APAC
Application 
Fees
EMEA
Excluding Data Centre
9
Annual Report 2024
Hansen Technologies Ltd

CHAIRPERSON AND MANAGING DIRECTOR JOINT REPORT CONTINUED
The German Energy market provides significant opportunities 
for growth. Our acquisition of powercloud provides a platform 
for Hansen to expand further into this attractive market.  
We acquired the business as a turnaround story, and we  
are continuing to invest as we integrate the business and 
implement Hansen’s software development and project 
management disciplines.
As a business, we are very well positioned to aggregate more 
and larger businesses. As we explore acquisition opportunities, 
we are predominantly targeting businesses within the verticals 
we operate in, with a focus on companies that are driving 
profitable innovation and growth. Hansen is also considering 
a third vertical that complements or leverages our existing 
capabilities. Our investment strategy for a potential third vertical 
is to identify companies that are driving profitable innovation  
and growth, are mission critical to the companies they serve 
and are not easily replicated or replaced.
Investing in the Future: Our People
As a global business, we are positively astounded at how many 
milestone anniversaries we celebrate. There would not be many 
months when we don’t have people marking five, 10, 15, or 20 
years and regularly we are speaking to people who have made 
their life’s career with us as they reach 25, 30 and beyond years.
This is testament to the rewarding work that we do and the 
investments we make to fuel their passions. We are committed 
to providing opportunities for our people to grow, develop 
and move into new areas and bring together our diverse and 
rich tapestry of cultures, backgrounds and beliefs into a safe, 
respectful and inspiring environment.
Through FY24, our global business connected around initiatives 
from improving physical and mental health, to appreciating each 
other, sharing our talents from photography to elite sports and 
giving back to our communities – locally and globally through 
our Acts of Impact initiative.
Embedding Sustainability into our Core
At Hansen, we’re not just about building innovative software 
and services; we’re also about creating a positive impact within 
the Energy & Utilities and Communications & Media sectors  
and beyond. In line with our commitments made during  
FY23, we have brought this together in our global  
Sustainability Strategy.
Preparations are underway for mandatory sustainability 
reporting and we are proud to highlight that we have exceeded 
our roadmap expectations with the development of our initial 
Climate Report. We have developed a report which provides 
information about Hansen’s approach to assessing and 
managing its climate-related risks and opportunities.
We are also delighted to share that for the third year running,  
our Australian operation has been certified as Carbon Neutral 
by Climate Active and that since FY21 our emissions for this 
part of Hansen has reduced by 17%.
More details can be found in our Sustainability Report  
on page 12.
A Word on the Financials 
The Group has delivered strong revenue growth and Underlying 
EBITDA margins that were in line with guidance.
Reflecting the Group’s strong cash generation, Underlying Cash 
EBITDA excluding powercloud increased 11.1% from FY23 to 
$87.1m. The organic revenue growth of the underlying Hansen 
business excluding powercloud has increased by 7.3% and 
our latest acquisition powercloud has delivered an additional 
$18.4m in operating revenue.
A$ Million
FY24 
FY23 
Variance 
(%)
Including powercloud
Operating revenue
353.1
311.8
13.2%
Underlying EBITDA(1), (2), (3)
92.4
99.5
(7.1%)
Underlying Cash  
EBITDA(1), (2), (3), (4)
76.9
78.4
(1.9%)
Excluding powercloud 
Operating revenue
334.7
311.8
7.3%
Underlying EBITDA(1), (2), (3)
99.7
99.5
0.2%
Underlying Cash  
EBITDA(1), (2), (3), (4)
87.1
78.4
11.1%
(1)	 The Directors believe the information additional to IFRS measures included 
in the report is relevant and useful in measuring the financial performance  
of the Group.
(2)	 EBITDA is a non-IFRS term, defined as earnings before interest, tax, 
depreciation and amortisation, and excluding net foreign exchange  
gains (losses).
(3)	 Underlying EBITDA, excludes separately disclosed items, which represent 
the one-off costs during the period. Further details of the separately 
disclosed items are outlined in Note 4 to the Financial Report.
(4)	 Underlying Cash EBITDA is Underlying EBITDA less capitalised  
development costs.
10
Annual Report 2024
Hansen Technologies Ltd

Our revenue is up 13.2% since FY23. Excluding licences,  
our recurring and predictable revenue is up 6.9% from FY23 
and up 7.7% since FY19 (CAGR) excluding powercloud and 
Data Centre. Our business remains very well diversified across 
verticals, geographies and our customer base with no one 
customer making up more than 8% of our total global FY24 
revenue. This diversity, and the industries we serve, ensure that 
we remain resilient and create opportunities to leverage our 
global footprint for further growth.
At a Group level $59.1m of Operating Cash flows was 
generated and reflecting the investment required to acquire and 
fund powercloud, the Free Cash Flow was a negative $5.7m. 
Hansen borrowed an additional $55.3m to fund the acquisition 
of powercloud and has already paid down $12.0m of this 
borrowing. At 30 June 2024, the Group’s total borrowings were 
$70.2m and its net debt position was $24.5m. Hansen’s overall 
leverage ratio remains very low at 0.3x.
Looking Ahead: Leadership  
and Structural Changes 
With the dynamic markets we operate in, the Board and senior 
leadership are always looking at how Hansen can perform 
better for our customers, our people and our shareholders.  
The growth we have experienced over the past five years  
has paved the way for a structure that delivers an integrated 
model for each of our two verticals.
From July 1, 2024, Hansen will operate with two divisions, 
each focusing on an industry vertical. Scott Weir will lead our 
Communications & Media focus, and David Castree will lead 
Energy & Utilities. Both these senior executives are long-time 
Hansen leaders.
Rejoining the business as Chief Strategy Officer is Niv Fernando. 
He will be responsible for managing the company’s growth 
strategy including our mergers and acquisitions.
Andrew Hansen will resume the position of Global CEO 
alongside the role of Managing Director.
We thank Graeme Taylor for his leadership not just over the past 
12 months as CEO, but for his strategic leadership throughout 
the past 11 years in various executive roles.
The Board and leadership team are invigorated by the road 
ahead and look forward to sharing updates as we celebrate  
key milestones and achievements.
David Trude 
Chairperson
Andrew Hansen 
Global CEO and Managing Director
334.7
311.8
296.5
286.7
301.4
231.3
18.4
21.0
FY24^
FY23
FY22
FY21*
FY20
FY19
OPERATING REVENUE ($m)
87.1
78.4
84.7
87.1
71.7
52.5
21.0
FY24^
FY23
FY22
FY21*
FY20
FY19
(10.2)
UNDERLYING CASH EBITDA ($m)
*	 Includes Telefónica
^	 Includes powercloud
Megan Rosier, 
Australia
Director, Corporate 
Communications and Marketing
11
Annual Report 2024
Hansen Technologies Ltd

Global CEO and Managing Director’s 
Message 
I am pleased to present Hansen’s Sustainability Report for 
FY24, highlighting our key achievements and commitments 
to sustainability, environmental responsibility, diversity, and 
governance.
In FY24, we developed and began implementing a global 
Sustainability Strategy based on the 20 material sustainability 
topics we identified during FY23. Our Sustainability Strategy is 
aligned with the ten principles of the UN Global Compact and 
key UN Sustainable Development Goals. It aims to effectively 
manage our sustainability-related risks and create social, 
environmental, and economic value through our products, 
services, and operations.
I’m proud to state that we have exceeded the expectations  
of our sustainability roadmap and delivered our inaugural 
Climate Report during FY24. The report is structured in line  
with the Task Force on Climate-Related Financial Disclosures 
(TCFD) framework and sets the foundation for Hansen in its 
preparation for Australia’s forthcoming mandatory climate-
related financial disclosure standards. 
As a global company, operating in many diverse markets, 
we are taking a phased approach on our journey to 
become net-zero. Our initial focus has been understanding 
the impacts of our Australian operations and ensuring we 
have a robust program to reduce our emissions, before 
expanding globally.
I am delighted to share that for the third year in a row 
our Australian operations have been certified as carbon 
neutral by Climate Active. More importantly, our Australian 
emissions are declining even as our business is growing.
As part of our Sustainability Roadmap, we will be setting 
environmental targets and adopting responsible practices  
for a transition to a net-zero, resilient economy.
At Hansen, we’re not just about building market leading innovative software and services;  
we’re about creating a positive impact within the Energy & Utilities and Communications  
& Media sectors and beyond. Yet we know that no one individual or organisation can impact  
our planet in the way it needs – it is a collaborative approach that businesses must make to 
facilitate the transformative change necessary to limit the global temperature rise to 1.5°C. 
Peter Beamsley	
Head of Investor Relations and Sustainability
ACTING ON CLIMATE CHANGE  
AND THE ENVIRONMENT
SUSTAINABILITY REPORT
12
Annual Report 2024
Hansen Technologies Ltd

UPLIFTING OUR PEOPLE, FUTURE  
WORKFORCE & COMMUNITIES
OPERATING OUR BUSINESS ETHICALLY  
& RESPONSIBLY
Hansen is incredibly fortunate to have such a diverse  
workforce – from the cultures and languages of our people 
to their ages and genders and everything in between.  
This is something that we have long valued and that 
we recognise as an asset in how we work and how we 
responsibly model to the wider business community.
Yet it is a responsibility that we don’t take lightly. We are 
always looking at what we can do to further prioritise our 
people and their physical and mental well-being, to ensure 
they feel included, respected and above all safe.
We are committed to treating every individual with dignity  
and respect, ensuring human rights are central to the 
workplace culture. Aligning with our efforts to create a 
sustainable and diverse talent pipeline, we commit to trying 
to maintain above-industry levels of female representation. 
Our recent recruitment of a new female board member also 
increases female representation on the Board.
Since our inception, we have always sought to develop 
strong relationships with the communities in which we 
operate. Over the past few years, our people have 
embraced our Acts of Impact initiative among others to 
impact in small and not so small ways. Our future actions 
are focused on strengthening these values within every 
layer of our operations and supply chains, helping ensure 
that our dealings are not just fair, but exemplary.
In a world where trust is currency, we always seek to 
operate with the highest levels of integrity and transparency. 
We are passionate about upholding the highest standards 
of data privacy and are continuously innovating and 
investing in robust cyber security measures.
We adhere to stringent anti-corruption policies and 
emphasise comprehensive training programs across all 
these fundamental business areas. Our recently enhanced 
Supplier Code of Conduct and Code of Conduct help to 
ensure sustainable ethical operations. This goes beyond 
just compliance; it’s about fostering a culture where human 
rights are front and centre. Looking ahead, we’re exploring 
new ways to empower the communities we operate in  
and make sure our operations leave a positive mark on 
everyone involved.
I hope you enjoy reviewing our FY24 Sustainability Report. 
You have my, the leadership team, and our Board’s 
commitment that we will continue to evolve our strategies 
and practices to address emerging challenges and 
opportunities. This report lays the framework for our 
ongoing efforts and establishes our pathway for upcoming 
mandatory sustainability reporting including the Australian 
Sustainability Standards and Corporate Sustainability 
Reporting Directive (Europe).
With our focus on two sectors that are in essence the lifeblood of society, we are proud of our 
small role in helping support our customers in their transition to net-zero through innovative 
solutions while seeking ways to reducing our own environmental impacts and working towards 
becoming a carbon neutral company.
13
Annual Report 2024
Hansen Technologies Ltd

SUSTAINABILITY REPORT CONTINUED
This report provides an overview of Hansen’s global 
sustainability performance during FY24. Our reporting 
considers and promotes the ten principles of the United  
Nations Global Compact, the United Nations Sustainable 
Development Goals (SDGs) and the Task Force on Climate-
Related Financial Disclosures (TCFD). It has been prepared 
considering the emerging standards and guidelines issued 
by the Global Reporting Initiative (GRI), the Sustainability 
Accounting Standards Board (SASB), the Corporate 
Sustainability Reporting Directive (CSRD) and the  
Australian Sustainability Reporting Standards (ASRS).
This report contains information for Hansen and its controlled 
entities as at 30 June 2024 and, for businesses that were 
part of Hansen during only part of the reporting period unless 
otherwise stated.
Our Sustainability Report is broadly structured around our 
Sustainability Strategy, the 20 material sustainability topics 
identified during FY23 and our Sustainability Roadmap which 
supports and guides Hansen to achieve greater value for our 
stakeholders and the communities we operate in.
Andrew Hansen 
Global CEO and Managing Director
Hansen’s Sustainability Roadmap
Supplier Sustainability 
Assessment of a select group  
of suppliers
Set Sustainability Targets and  
KPIs for select metrics, and track  
and report on completion rates
Introduce and embed the 
Sustainability Strategy across  
the organisation
Begin calculation of scope 1, 2  
and 3 emissions for Hansen’s  
global operations 
Recertify for Climate Active
Conduct climate scenario  
analysis on highest priority  
risks and opportunities
IFRS/ASRS readiness  
assessment
Conduct a progress assessment  
to track the extent to which  
the Sustainability Strategy is 
integrated across the organisation
Finalise and launch Diversity,  
Equity & Inclusion Strategy 
Continue Supplier Sustainability  
assessment
Define scope 1, 2 and 3  
emissions baseline for Hansen’s 
global operations 
Begin forecast of future emissions 
trajectory that incorporates  
scope 3 emissions of the  
full value chain
Develop an emissions reduction 
strategy and submit targets  
to SBTi
Expand Sustainability Metrics 
Targets and KPIs for select  
metrics, and continue to track  
and report on completion rates
Materiality assessment refresh  
with global stakeholder  
engagement 
Develop a whole-of-business  
Sustainability Strategy 
Develop ESG metrics and identify 
relevant ESG data points to begin 
tracking
Begin development of a Diversity,  
Equity & Inclusion Strategy 
Formalise a waste management  
plan that builds on current waste 
management efforts
Review and update selected  
policies in line with the  
Sustainability Strategy
Launch Supplier Code of Conduct 
Calculate detailed scope 3  
emissions for Hansen’s  
Australian operations
Recertify for Climate Active
Conduct global sustainability  
risk and opportunity assessment  
to refine the Sustainability Strategy 
Publish Hansen’s first Climate 
Report aligned with TCFD,  
with a view to further evolve this  
in future years to align with ASRS
FY24 
COMPLETED
FY25 
FY26 
AND BEYOND
14
Annual Report 2024
Hansen Technologies Ltd

ACROSS FY24 HANSEN HAS MADE SIGNIFICANT PROGRESS ON ITS SUSTAINABILITY ROADMAP
SUSTAINABILITY 
STRATEGY
We have developed our 
global Sustainability Strategy, 
informed by our material 
ESG topics. This connects 
our business strategy to 
sustainability issues and 
articulates our commitment 
to generating value through 
our products, services, and 
operations, and seeks to 
demonstrate our alignment 
with the UN SDGs and  
Global Compact principles.
GLOBAL ENVIRONMENTAL 
& CLIMATE CHANGE 
POLICY
Implementation of our 
Environmental and Climate 
Change Policy highlights our 
commitment to managing 
our operations and activities 
in a manner that complies 
with minimum environmental 
standards and describes 
how we will continue to 
improve our environmental 
performance and mitigate  
the effects of climate change.
DISCLOSURE  
READINESS
Hansen has made progress 
to prepare for upcoming 
sustainability reporting by 
developing our inaugural 
Climate Report, the first 
output of these activities. 
Understanding our climate 
impacts and our resilience  
to them helps inform our long-
term corporate strategy  
and risk management. 
SUPPLIER CODE  
OF CONDUCT
In FY24 we formally  
launched our Supplier Code 
of Conduct which sets out the 
minimum standards  
that Hansen requires our 
suppliers to meet in relation 
to labour and human 
rights — including modern 
slavery laws, business 
integrity, health and safety, 
environment, data privacy, 
and cyber security.
DIVERSITY, EQUITY  
& INCLUSION
At Hansen a diverse, 
equitable and inclusive 
workforce is at the heart  
of our corporate values. 
In FY24, we took the 
significant step of 
benchmarking our 
unadjusted average and 
median gender pay gap.
HUMAN RIGHTS POLICY 
AND CODE OF CONDUCT
In FY24 we significantly 
enhanced our Human 
Rights Policy which sets 
the minimum standards 
for all Hansen employees, 
contractors, suppliers, 
and business partners, 
emphasising our  
collective responsibility.  
Our Code of Conduct  
serves as the cornerstone  
of our commitment to  
ethical conduct.
GLOBAL WASTE AND 
E-WASTE MANAGEMENT 
POLICY
As a leading global 
technology company, 
we recognise the impact 
waste and electronic waste 
(e-waste) can have on the 
environment and human 
health. Our policy outlines 
Hansen’s commitment to 
minimising waste generation, 
promoting responsible 
disposal, and contributing  
to a circular economy.
CARBON NEUTRAL
Our Australian operations 
were certified as carbon 
neutral by Climate Active 
for the third year in a row 
and delivered a 17% Green 
House Gas Emissions (GHG) 
reduction since FY21. In line 
with our roadmap, we have 
begun to assess the base 
line of several other regions 
alongside calculating detailed 
scope 3 emissions for  
our Australian operations.
FY24 Roadmap Key Progress
15
Annual Report 2024
Hansen Technologies Ltd

SUSTAINABILITY REPORT CONTINUED
Sustainability Strategy
In line with our roadmap and commitments made in FY23, 
during FY24 Hansen developed and began implementing our 
Sustainability Strategy. This has been informed by our 20 material 
sustainability topics established during FY23 and brings together 
existing Hansen initiatives, while also incorporating the strategic 
objectives of our business model and products.
It seeks to articulate how we manage climate risk and create 
social, environmental and economic (ESG) value for our 
stakeholders through our products, services and operations. 
The strategy connects the business strategy to sustainability 
issues. It is our way of communicating our commitment across 
all three pillars of ESG to our stakeholders and seeks to align  
our efforts with the ten principles of the UN Global Compact  
and several UN Sustainable Development Goals (SDGs).
Why Sustainability Matters to Hansen
Our commitment to sustainability is grounded in the 
understanding that today’s business landscape goes beyond 
profitability. It’s about helping Hansen effectively manage our 
sustainability risks and creating a positive impact on the world 
around us, fostering a resilient and inclusive community, and 
nurturing our most valuable asset: our people.
It is through our Sustainability Strategy that we strive to make  
a positive difference, not only within our organisation but also  
in the broader communities we operate in. 
OUR COMMITMENT TO SUSTAINABILITY 
IS GROUNDED IN THE UNDERSTANDING 
THAT TODAY’S BUSINESS LANDSCAPE 
GOES BEYOND PROFITABILITY. IT’S ABOUT 
HELPING HANSEN EFFECTIVELY MANAGE 
OUR SUSTAINABILITY RISKS AND CREATING 
A POSITIVE IMPACT ON THE WORLD AROUND 
US, FOSTERING A RESILIENT AND INCLUSIVE 
COMMUNITY, AND NURTURING OUR MOST 
VALUABLE ASSET: OUR PEOPLE.
Adam Partington, USA	
Infrastructure Solution Architect
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Annual Report 2024
Hansen Technologies Ltd

Strategies
Supporting our customers in their transition 
to net-zero through innovative renewable 
energy solutions 
Reducing our own environmental impacts 
and working towards becoming a carbon 
neutral company
Strategies
Creating a diverse, equitable and inclusive 
workforce and prioritising employee wellbeing
Cultivating a sustainable talent pipeline  
by fostering diversity in STEM 
Developing strong relationships with  
the communities in which we operate  
to support social, economic and 
environmental opportunities 
Strategies
Upholding the highest standards of 
data privacy and ensuring continuous 
investment in robust cyber security 
measures 
Conducting business ethically and  
with integrity, including anti-corruption  
and bribery
Promoting responsible practices across  
the supply chain, including the prohibition  
of modern slavery
ENVIRONMENT: 
ACTING ON CLIMATE CHANGE  
AND THE ENVIRONMENT
SOCIAL: 
UPLIFTING OUR PEOPLE, FUTURE 
WORKFORCE & COMMUNITIES
Our Sustainability Strategy consists of three pillars
Our Sustainability Strategy aligns with and guides our actions around our material  
topics and key UN SDG’s
GOVERNANCE: 
OPERATING OUR BUSINESS  
ETHICALLY & RESPONSIBLY
Material Topics
Renewable energy development  
& transition
Service adaptability & reliability
GHG emissions
Innovative and sustainable solutions  
(incl. digital accessibility)
Climate risk & resilience
Circularity & E-Waste
UN SDG Alignment
UN SDG Alignment
UN SDG Alignment
Material Topics
Diversity, equity & inclusion
Employee experience & wellbeing
Future career pathways
Community development
Health & safety
Financial wellbeing
Human rights
Material Topics
Data privacy & cyber security
Business ethics
Anti-competitive behaviour
Responsible & ethical procurement
Modern slavery
Sustainability Enablers
Leadership, governance & transparency
Regulatory compliance
Sustainability Enablers
Maintaining strong governance and security practices to ensure transparency, accountability and ethical conduct
Ongoing regulatory compliance, including transparency in reporting
Active risk management 
Dark material topics have been identified as strategically important.
17
Annual Report 2024
Hansen Technologies Ltd

SUSTAINABILITY REPORT CONTINUED
Climate Report
We are proud to highlight that during FY24 we have exceeded 
our roadmap expectations and developed our inaugural Climate 
Report. We undertook a program of work to develop the report 
which provides information about Hansen’s approach to 
assessing and managing its climate-related risks and 
opportunities and is structured in line with the TCFD framework. 
It sets the foundation for Hansen in its preparation for Australia’s 
forthcoming mandatory climate-related financial disclosure 
standards. Below is a summary of this report.
Climate Risk Governance
Hansen acknowledges that strong governance foundations are 
essential to mitigate environmental and climate-related risks.
During FY24 we developed and implemented our inaugural 
global Environmental and Climate Change Policy and our  
Waste and E-Waste Management Policy. With these policies 
Hansen aims to minimise its impact on the environment. 
These policies are managed by the sustainability cross-
functional working group and broadly cover the following  
key objectives in line with Hansen’s Sustainability Strategy:
•	 Renewable Energy Development & Transition
•	 Greenhouse Gas Emissions
•	 Climate Risk & Resilience
•	 Nature Resource Management
•	 Waste and E-waste Reduction
•	 Promotion of Responsible Disposal
•	 Contribution to the Circular Economy
Our approach to climate risk management is also supported  
by other policies and charters available on our website, 
including our Code of Conduct, Corporate Governance 
Statement, Enterprise Risk Management Framework,  
The Board Charter, Audit & Risk Charter, Human Rights  
Policy, and Supplier Code of Conduct.
Climate Report
The assessment of our environmental risks and opportunities improves  
our ability to adapt to climate-related hazards and natural disasters in all  
the countries we operate in.
Hansen Technologies Limited Board
Audit and Risk Committee
Chief Financial Officer
Head of Investor Relations and Sustainability
Sustainability and ESG Team
Cross Functional Working Group
Finance
Legal
Strategy
Communications
IT & IT Security
HR
Procurement
Risk
Board
Sustainability & Climate  
Risk Governance  
Framework
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Annual Report 2024
Hansen Technologies Ltd

Led by the Head of Investor Relations and Sustainability, 
Hansen’s Sustainability and ESG team reports to the Chief 
Financial Officer. Day-to-day management of sustainability-
related risks and opportunities is coordinated by the Sustainability 
and ESG Team. The Sustainability and ESG team coordinates  
the Cross Functional Working Group and its sub working 
groups. The team regularly presents to the Board and the Audit 
and Risk Committee (ARC) on sustainability and climate-related 
financial disclosures and the impact of our climate and 
sustainability-related strategy. Our Head of Investor Relations  
and Sustainability acts as the climate sponsor and the key 
communicator to the ARC on climate-related issues supported 
by the wider Sustainability Cross Functional Working Group.
Hansen’s ARC, a subcommittee of Hansen’s Board,  
is responsible for overseeing Hansen’s Sustainability 
responsibilities. The ARC agenda includes bi-annual reviews  
on all sustainability matters and climate-related risks included  
in Hansen’s Enterprise Risk Register. Climate change will 
receive continued assessment by the ARC. 
All members of our Board Directors must collectively possess 
the appropriate skills, experience and independence to effectively 
discharge the Board’s responsibilities. In FY24, our Board  
Skills Matrix was updated to include sustainability and climate 
risk-related knowledge. Key members of our Board are required 
to have knowledge of climate-related risks and opportunities 
and sustainability regulations and principles to help ensure 
responsible and sustainable operations. Half of our board were 
assessed as having strong or very strong skills in Corporate 
Governance and ESG. Our newest Director Rebecca Wilson,  
is now also a member of our sustainability Cross Functional 
Working Group, helping to add an additional layer of 
governance and oversight over our activities. 
KEY MEMBERS OF OUR BOARD ARE REQUIRED TO HAVE 
KNOWLEDGE OF CLIMATE-RELATED RISKS AND OPPORTUNITIES 
AND SUSTAINABILITY REGULATIONS AND PRINCIPLES TO HELP 
ENSURE RESPONSIBLE AND SUSTAINABLE OPERATIONS.
Kevin Tolman, USA	
	
Service Delivery Manager
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Annual Report 2024
Hansen Technologies Ltd

SUSTAINABILITY REPORT CONTINUED
Climate Risk Strategy
At Hansen, we recognise the interconnectedness of climate  
and sustainability issues within our broader operations  
and take a holistic and precautionary approach to the 
management of risks and opportunities.
Hansen is committed to reducing emissions and responding  
to stakeholder concerns when considering the risks of climate 
change. In FY24, Hansen explored the possible impacts of 
climate change in its global operations, which resulted in the 
identification of potential risks and opportunities that may 
impact Hansen over the short, medium and long-term.  
A summary of these is shown in the table below: 
Transition Risks
Physical Risks
Transition Risks are driven by policy, regulation, technology development,  
reputation, and market shift from goals to decarbonise
Physical Risks are driven by extreme  
weather and long-term shifts in climate 
patterns that have direct impacts
Policy & Legal
Markets
Technology
Reputation
Acute
Chronic
Risk from existing 
and emerging 
regulations to 
address climate 
change adaptation 
creating challenges 
for business wins  
and retention and 
increased costs  
and complexity  
of compliance
Risk from changing 
supply and demand 
as economies react 
to climate change 
driving increased 
barriers to and  
costs of capital
Risk from emerging 
technologies to 
support the global 
transition to low 
carbon creating 
stability risks due to 
the implementation 
of lower emission 
technology across 
Hansen’s assets and 
sites, while servicing 
an increased demand 
for solutions from 
new and existing 
customers
Risks of damage  
to brand value and 
loss of consumer 
base from failing  
to meet stakeholder 
expectations and 
shifting public 
sentiment about 
climate change
Risk of increasing 
severity of weather 
events, sea level  
rises and increases in 
global temperatures 
causing: 
•	 Productivity  
losses
•	 Service and 
disruptions
•	 Higher energy 
costs
Risk of longer-term 
changes in weather 
patterns creating 
increased frequency 
of supply chain 
disruption and 
damage to data 
centre infrastructure 
from increases in 
sea levels
Transition and Physical Opportunities
Resource Efficiency,  
Energy Source and Resilience
Reputation  
and Markets
Workforce
Centralise the procurement of energy across 
the company and take advantage of market 
mechanisms to mitigate against energy cost 
and reliability risks.
Hansen is already making this shift globally. 
As a result, Hansen’s emissions footprint will 
likely see a shift in makeup (from scope 2 to 
scope 3) and a reduction as outsourced data 
centres are more efficient and powered with 
renewable energy.
This supports customers expecting cloud- 
native services, and limits extreme weather 
event risk.
Customers are increasingly seeking 
support for services to facilitate and bill  
for their own supporting zero-emission 
energy solutions driving increased  
demand for Hansens products and 
services. Leverage and market existing 
green solutions offerings to enhance 
reputation and reach new customers.
Strengthen the employee value proposition 
by acting on sustainability.
Key Mitigating Activities
•	 Implementation of global Sustainability Strategy
•	 Long-term planning and preparation for upcoming mandatory disclosures
•	 Develop global carbon emissions baseline while undertaking emissions  
reduction activities
•	 Robust business continuity planning processes
•	 Promoting and innovating renewable energy software development  
and ensuring the adaptability and reliability of services
•	 Ongoing monitoring of market conditions
•	 Shift to cloud-based data management
•	 Robust business continuity planning 
processes
•	 Lead time planning for equipment 
procurement
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Annual Report 2024
Hansen Technologies Ltd

Hansen’s current climate change strategy is to address Hansen’s 
climate-related risks, capitalise on the opportunities identified 
and support the transition to a low carbon economy through:
•	 Measurement and management of Hansen’s carbon footprint.
	
– Benchmarking its global GHG emissions and measure  
its whole of business emissions intensity 
	
– Establishing an emissions reduction pathway with targets 
aligned to the Science Based Targets initiative (SBTi)
	
– Offsetting hard to abate emissions across global operations
•	 Assessing and managing the risks arising from climate 
change and future carbon constraints relevant to the business
•	 Collaborating with customers, and other stakeholders 
through meetings, feedback, surveys, conferences and 
showcases and our sustainability (ESG) reporting.
Our goal is to innovate our products and build capability to help 
facilitate the global transition to low carbon energy production, 
such as our products that support Virtual Power Plants (VPP), 
Community Solar and other services that our customers are 
increasingly providing as they embrace a renewable future.
Beginning in FY25, Hansen will engage with experts and  
perform climate scenario analysis to better understand how 
exposures to climate change impacts will evolve over time 
under different climate scenarios. We expect Hansen’s climate 
change strategy to evolve in response to emerging potential 
impacts of climate change on business operations and the 
outcomes of this scenario analysis. 
In FY25, Hansen’s focus will be on beginning to embed  
climate considerate decision making across the business  
and addressing the specific key risks and opportunities  
that Hansen has identified. 
This will be achieved through:
•	 Encouraging employees to engage with emissions reduction 
activities and build further capability to understand and 
manage climate-related risks and exposures
•	 Review of relevant policies and procedures
•	 Active assessment of suppliers
•	 Further exploration of the short, medium and long-term 
impacts of climate change on the business. 
Climate Risk Management 
In preparation for expected mandatory climate reporting 
requirements, this report is structured in line with the TCFD 
framework and sets the foundation for Hansen in its preparation 
for Australia’s forthcoming mandatory climate-related financial 
disclosure standards. In early 2024 we ran a series of 
workshops, supported by independent experts, on climate-
related content involving executives and senior leaders  
across Finance, Legal, Product, Technology and Risk  
with representatives from our operations in APAC,  
EMEA and the Americas. 
Climate change and other ESG related risks are embedded  
in Hansen’s risk management process and risk register.  
Hansen identifies, assesses, and manages climate change  
risks alongside all other risks as an integral part of its Enterprise 
Risk Management (ERM) framework, and this Climate Report  
is seen as a subset of the ERM framework. As with other risks 
Hansen’s climate risks are managed across the Group 
according to Hansen’s risk governance structure and  
risk management process, with oversight and assurance 
provided to the ARC and Board. 
21
Annual Report 2024
Hansen Technologies Ltd

SUSTAINABILITY REPORT CONTINUED
At Hansen, we support and adopt a precautionary approach  
to environmental challenges; and are actively seeking to 
undertake initiatives that promote greater environmental 
responsibility that in turn drives economic value for  
our stakeholders. 
As a software company, especially one operating within 
the energy and communications sectors, Hansen has a 
unique opportunity to blend technological innovation with 
environmentally-focused solutions. By developing and refining 
our software solutions. We seek to help our customers optimise 
end user energy consumption, improve grid efficiency, and 
facilitate the integration of renewable energy sources and 
innovative energy friendly products, Hansen can play a pivotal 
role in reducing the carbon footprint of the sectors we support. 
This approach is at the heart of our Sustainability Strategy. 
Our Hansen Suite for Communications, Technology & Media 
helps our customers bring novel product offerings more quickly 
to market helping deliver greater access to digital information 
and communications for their end customers. The utilisation of 
communications products is key to supporting new and efficient 
energy products, including smart meters, demand energy 
response and many other emerging solutions.
Using data analytics and artificial intelligence, our software can 
enhance the forecasting of energy demand, secure transactions 
in energy trading platforms, and ensure more efficient use of 
resources, helping drive down costs and boost the economic 
performance of our stakeholders in this space. We are also 
continually seeking ways to deliver more efficient ways  
of working and that includes the environmental impact  
of the data centres we utilise.
ENVIRONMENT: 
ACTING ON CLIMATE CHANGE AND THE ENVIRONMENT
Australian Operations 
Since FY21  
Certified Carbon 
Neutral
GHG reduction from  
5,564 tCO2-e to 4,638 tCO2-e
Electricity emissions  
reduction from 5,042 tCO2-e 
to 3,606 tCO2-e
17%
Waste and E-Waste  
Management Policy
Environmental and 
Climate Change Policy
Developed Global 
Sustainability Strategy
Delivered
28%
GHG 100% OFFSET
22
Annual Report 2024
Hansen Technologies Ltd

Our customers’ end users across both our verticals demand 
personalised, proactive service. To meet this need, a robust 
technology infrastructure is essential, fostering innovation, 
guiding customer journeys, ensuring regulatory compliance  
and enhancing Net Promoter Score (NPS).
With respect to the energy sector, our innovative and market-
leading products actively support zero-emission energy 
solutions and improve access to affordable, reliable, and 
modern energy services. In the face of rising energy costs,  
we help energy companies embrace modern technology, 
enabling equitable and inclusive energy solutions. Through  
our efficient software, we enhance customer experience and 
loyalty, driving industry innovation and regulatory compliance.
As a leader in supporting the intricate needs of the industries  
we serve, we are proud of several notable achievements  
in FY24 including being amongst the very first cohort of 
technology companies to be assessed as ‘Ready for Open 
Digital Architecture (ODA)’ by industry group TM Forum; and  
in spearheading the digital transformation for a major Nordic 
energy retailer. 
Our pioneering district-heating project in Finland is a prime 
example of how we leverage technology, such as artificial 
intelligence, to boost efficiency and accelerate the shift  
towards zero-emission energy solutions. This effort  
illustrates our belief in the symbiotic relationship between 
technological advancement and sustainable practices,  
aimed at future-proofing our offerings in a changing world.
These are just a few of the many examples of our dedication  
to cutting-edge technology and environmental responsibility.
Recognising the link between accessibility and sustainability,  
we also prioritise efficient coding and comprehensive accessibility 
measures. This approach not only supports energy efficiency 
but also underscores our commitment to inclusivity, aligning 
with the UN SDGs. We are working towards meeting global 
standards such as Web Content Accessibility Guidelines 
compliance to assist enhancing our accessibility offerings such 
as in-screen reader compatibility, keyboard navigation, 
adjustable font sizes and contrast ratios and multi-lingual 
interfaces.
Artificial intelligence enhances our operations and assists in  
our goal to make our products more accessible by streamlining 
service delivery and helping to ensure our solutions are robust, 
secure, and unbiased. Through our purpose-built technology 
and a focus on incremental innovation, we consistently deliver 
value. Central to our strategy is managing crucial data securely  
to support our customers’ business comprehensively.
DIGITAL INNOVATION
Vattenfall, one of Europe’s largest energy producers 
and retailers, has successfully gone live with Hansen 
EDM helping them streamline operations across 
Sweden, Denmark, and Norway, automating 
balance, settlement, and billing processes in 
their move towards renewable energy and digital 
transformation. We are delighted that Hansen can 
play a critical role as a valued partner in supporting 
their transition to fully renewable energy.
Innovative and sustainable solutions (including digital accessibility)
Our innovative and market-leading products are actively supporting zero-emission 
energy solutions and helping to improve access to affordable, reliable, and modern 
energy services.
Raymond Hayter, New Zealand	
Senior Vice President, Software Delivery
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Hansen Technologies Ltd

SUSTAINABILITY REPORT CONTINUED
With the rapid changes in the energy sector, Hansen is 
committed to promoting renewable energy development  
and ensuring the adaptability and reliability of services.  
We see our role as one of helping guide our customers  
through the transition from traditional energy systems  
to advanced, sustainable grids with two-way energy  
flows that are crucial for efficiency and environmental 
sustainability.
The transition to renewable electricity and the rise of  
Distributed Energy Resource Management (DERM)  
products drive a need for continued innovation.  
These innovations are not only responsive to shifts  
in customer demand but are also pivotal in the journey  
towards net-zero carbon emissions. The Hansen Suite  
for Energy and Utilities is designed to help the growth  
of new business models in the energy and utilities sector,  
and we aim to offer more than traditional Customer  
Information Systems (CIS).
Driven by the diversity and challenges of the energy and  
utilities landscape, Hansen prioritises agility and innovation.  
We support novel applications like Virtual Power Plants (VPP) 
and Electric Vehicle (EV) integration, demonstrating our 
software’s versatility and our commitment to renewable  
energy.
The integration of our Configure, Price, Quote (CPQ), and 
Catalog solutions into large-scale energy retailers highlights  
our ability to enhance product configurations and customer 
experiences. With energy price volatility on the rise, digital 
transformation is no longer optional but essential for  
survival and competitiveness.
Renewable energy development & transition/service adaptability & reliability 
Our focus on innovative technology to boost efficiency reflects our efforts  
towards upgrading infrastructure to be more sustainable.
RENEWABLE ENERGY INNOVATION
Advancing renewable energy solutions –  
Virtual Power Plants
Underlining our commitment to advancing renewable energy 
solutions, Hansen played a pivotal role in a groundbreaking 
initiative supported by the Finnish Government. This leveraged 
Hansen’s innovative software solutions including Hansen 
Trade and Hansen MDM/EDM, in the rollout of a VPP aimed at 
enhancing energy management and grid balancing services.
The project focuses on optimising energy procurement for a 
network of base stations while simultaneously providing crucial 
electricity grid balancing services to the local Transmission 
Service Operator (TSO). By leveraging the smart management 
of backup power from batteries, the VPP offers unparalleled 
flexibility in electricity supply across thousands of base 
stations in the radio access network, adjusting seamlessly  
to the varying energy demands throughout the day.
A key objective of the solution is to facilitate the integration 
and deployment of renewable energy sources, like wind 
power, into the grid. By efficiently managing when to store 
and utilise wind energy, the VPP plays a critical role in the 
transition towards a zero-carbon future. It ensures that 
renewable energy is available more consistently, even in 
periods when wind generation is low, by intelligently storing 
energy and releasing it to meet demand.
Scaling Community Solar Projects Across  
the United States
As we move towards a decarbonised future, Hansen is 
working with companies like Gridwealth (formerly Hampshire 
Power) to provide the mission-critical software required to 
scale adoption of Community Solar. Through our back-end 
systems and operational expertise Hansen enables these 
companies to bring forth the next era of renewable energy.
Making Solar Power Accessible
While it may not be feasible or practical for every person to  
install and maintain their own solar panels, Community Solar 
provides local solar facilities that can be shared by everyone.  
A single community solar project can often power hundreds  
of homes. Subscribers benefit by knowing that more  
of their energy usage comes from a renewable source,  
and they also see reduced energy costs. All residential 
customers can enjoy the benefits, and businesses can 
subscribe to the solar farms as well.
Alin Mihaita Tanasa, Denmark	 	
Software Developer
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Annual Report 2024
Hansen Technologies Ltd

Our Australian Operations
Commencing in FY22, our FY21 Australian operations were 
certified as carbon neutral by Climate Active and we are very 
proud to report that our Australian Operations have been 
certified as carbon neutral for three years in a row. During FY24 
we assessed more deeply our supply chain and surveyed our 
Australian staff to assess how their Working from Home and 
commuting habits impact our GHG emissions.
Scope 1 emissions
Scope 1 emissions include the refrigerants and fuels used in  
our Data Centres. Our scope 1 emissions for our Australian 
Operations will become zero once we have completed the 
closure of our Data Centres. 
Scope 2 emissions
Scope 2 emissions relate specifically to electricity purchased  
for our new Office and our Data Centres. Our primary office  
in Melbourne is in a NABERS 4 rated building. For the purposes  
of our Carbon Neutral status our Electricity emissions are 
calculated using a location-based approach. 
Scope 3 Emissions
Hansen’s Scope 3 emissions encompasses emissions that  
are not produced by Hansen itself but by those that Hansen is 
indirectly responsible for in its value chain. Scope 3 emissions 
include all sources not within the scope 1 and 2 boundaries.  
Our growing business creates a challenge in maintaining our 
Scope 3 emissions and future reductions rely on continued 
engagement with our suppliers and ongoing education  
for our people.
GHG emissions
We offset 100% of our Australian Scope 1-3 GHG emissions and are committed to 
undertaking a phased approach to becoming a carbon neutral company globally. 
Australian Operations Certified Carbon Neutral 
Australian
Emissions
(FY23 tCO2-e)
100%
OFFSET
Scope 1
Scope 2
Scope 3
3,305.0
1,175.8
157.3
Australian GHG Emissions by Type
FY21
FY22
FY23
Waste and Water
ICT Services
and Equipment
Working
From Home
Purchased Goods
and Services
Stationary Energy
& Refrigerants
Business Travel
Professional
Services
Electricity
1100
2200
3300
4400
tCO2-e
5500
Australian Scope 3 GHG Emissions by Type
600
500
400
300
200
100
FY21
FY22
FY23
Professional
Services (35%)
Electricity (26%)
Business
Travel (20%)
Purchased Goods
and Services (6%)
Working From
Home (6%)
ICT Services and
Equipment (4%)
Waste and
Water (3%)
Stationary
Energy (1%)
tCO2-e
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Annual Report 2024
Hansen Technologies Ltd

SUSTAINABILITY REPORT CONTINUED
FY23
FY22
FY21
Scope 2 (tCO2e)
Scope 3 (tCO2e)
3,305
3,971
4,533
301
436
509
28% reduction since FY21
Australian Electricity Emissions –  
Location Based Approach
Much of the reduction in electricity emissions from FY21 relates 
to the progressive shut down of our previously owned and 
operated data centres. We are close to the completion of a 
migration project of our data centres to new outsourced and 
energy efficient centres. Our provider invests heavily in energy 
efficiency schemes and sources 96% renewable energy globally 
across all their sites through direct Power Purchase Agreements 
and other initiatives, with several of the sites housing our data 
sourcing 100% renewable energy. They also have a range of 
other energy saving initiatives including heat export. 
Australian Emissions Reduction Strategy
Our emissions reduction activities have already delivered 
significant benefits. During FY23 our Australian Operation’s 
emissions intensity has reduced by 16.3% from FY22,  
to 90.28 tCO2-e per million dollars of revenue.
We are on track to achieve our overarching target to reduce the 
emissions intensity of our existing FY22 business operations  
in Australia by 50% from our FY22 intensity of 107.88 tCO2-e 
per million dollars of revenue, by the end of FY26, and to  
ensure a reduction in the absolute emissions of our existing 
FY22 business operations in Australia by no less than 40%  
by the end of FY26.
Details of our Carbon Neutral status and emissions reduction 
strategy can be found on our website in the Sustainability section.
Australian GHG Emissions Offsets
While we continue to work on reducing our emissions, we have 
been offsetting 100% of our Australian Operation emissions. 
This year we invested more than A$43k into a renewable wind 
power project at Chitradurga, Karnataka India. Chitradurga is 
approximately 200 KM from Bangalore the capital of Karnataka 
state. The project is one of the biggest in this area and proves 
the capability of tapping into the wind energy available in the 
existing barren land in the state of Karnataka, which is deficit 
in power and peak energy requirements. The project will be 
commissioned in various phases and the lifetime of the project 
activity will be for 20 years. The power generated will be 
exported to the regional electricity grid currently dominated by 
fossil fuel-based power helping to reduce overall greenhouse 
gas emissions. The project will deliver 51 MW of wind power 
through 28 1.5 MW wind turbine generators.
Our Global GHG Emissions
We recognise the collaborative approach that business must 
make and the transformative change necessary to limit the 
global temperature rise to 1.5°C. We have begun to assess 
other locations to determine our global GHG emissions 
baseline. We have also delivered a Supplier Code of Conduct to 
all key suppliers which establishes expectations for our supplier 
network to manage and mitigate their GHG emissions. We have 
also migrated many of our offices around the world to more 
centrally located sites close to public transport with high quality 
end of trip facilities to encourage our people to use more public 
transport or to walk or cycle to the office where possible. 
As part of our Sustainability Roadmap, we will be setting 
environmental targets and adopting responsible practices for 
a transition to a net-zero, resilient economy. Hansen’s climate 
strategy for our global emissions will be driven by establishing 
an emissions reduction pathway with targets aligned to the 
SBTi, with offsets being used for hard to abate emissions only. 
To achieve this, Hansen is in the process of measuring and 
benchmarking its global GHG emissions and the whole of 
business emissions intensity. Once that is completed, Hansen 
aims to initiate a program that encourages employees to 
engage with emissions reduction activities and build further 
capability to understand and manage climate-related risks and 
exposures. We will also begin actively assessing our suppliers’ 
GHG emissions. 
26
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Hansen Technologies Ltd

At Hansen, we recognise the impact waste and electronic 
waste (e-waste) can have on the environment and human 
health. During FY24, reflecting Hansen’s commitment to 
minimising waste generation, promoting responsible disposal, 
and contributing to a circular economy we developed a global 
Waste and E-Waste Management Policy, which formalises and 
builds upon our activities, recycling and waste management 
practices globally.
The purpose of Hansen’s Waste and E-Waste Management 
Policy is to guide waste reduction, e-waste management, 
compliance, and continuous improvement across the 
organisation and our supply chain. The policy aims to minimise 
the environmental and human health impact of waste and 
electronic waste, foster transparency, accountability and 
promote a circular economy mindset.
Our policy is designed to achieve the following objectives:
•	 Waste Reduction: Minimise waste generation across  
our sites by implementing measures that encourage  
waste reduction, reuse and recycling.
•	 E-Waste Management: Ensure proper handling and 
disposal of electronic waste to prevent environmental 
pollution and promote the reuse and recycling of electronic 
equipment.
•	 Compliance: Adhere to all relevant local, national, 
and international laws and regulations related to waste 
management and e-waste disposal.
•	 Employee Engagement: Educate and engage employees 
to foster a culture of responsible waste management and 
sustainability throughout the organisation.
•	 Continuous Improvement: Regularly review and update 
our waste and e-waste management practices to align with 
good industry practices and emerging technologies.
As part of our Acts of Impact initiative, we continue to 
repurpose, sell, and donate data-cleansed laptops, cables,  
and other infrastructure to give back to our people and 
communities and reduce our e-waste.
Circularity and E-Waste 
We have practices to reduce waste generation through prevention, reduction, 
recycling, and reuse.
ACT OF IMPACT
Hansen Electronics for Non-Profit Organisations 
(Surrey, United Kingdom)
The provision of electronic and modern technology is something 
that many organisations in need, crave and require to power 
their social missions. At Hansen, we strongly believe in the 
transformative power of repurposed technology.
During FY24, the IT team in our UK operations showcased their 
commitment to sustainability by repurposing computer monitors 
for charitable causes. These monitors were donated to three 
non-profit organisations in Surrey.
The first donation benefited the Ashtead Youth Club, where  
the monitors played a vital role in establishing a film and music 
production suite. Despite their modest size, the club has been 
making significant strides in providing opportunities for young 
people to socialise, learn new skills, and prepare for the future.
The second beneficiary was Aspire Schools, an organisation 
dedicated to providing exceptional education to children facing 
challenges in mainstream schools. Hansen computer monitors 
are supporting this group in furthering their vision of creating  
positive educational experiences.  
The final batch of electronics from Hansen found a home 
with Beyond Words, a non-profit organisation supporting 
individuals with communication difficulties.
Supporting Not-for-Profit – Mocha Celis Argentina
Our team in Argentina seized an opportunity during their office 
relocation to support a meaningful cause. They decided  
to donate surplus furniture, such as desks and tables, to  
Mocha Celis, a non-profit organisation dedicated to providing 
education and support to marginalised communities,  
especially transvestite, trans, and non-binary individuals. 
Inspired by the organisation’s inclusive mission and the  
story behind its founding, the team not only contributed  
to the organisation’s practical needs but also symbolically 
supported its efforts to empower and create opportunities  
for vulnerable communities.
A visit to the school in late January allowed our team to  
witness firsthand the positive impact of their contribution, 
reinforcing the significance of their efforts. 
Data Centre Closure – E-Waste
Demonstrating our commitment to our Waste & 
E-Waste Management Policy we are very proud  
to report that we have recycled over 1,200 kgs of 
e-waste during the closure of our Data Centre. With 
further re-purposing of equipment via donations, 
virtually none of the equipment has gone to landfill.
27
Annual Report 2024
Hansen Technologies Ltd

SUSTAINABILITY REPORT CONTINUED
SOCIAL:  
UPLIFTING OUR PEOPLE, FUTURE WORKFORCE & COMMUNITIES
1,955+
2,600+
74%
A$50,000 
People globally 
(1,911.5 FTE)
Our people have engaged in over 2,600 
separate LinkedIn learning courses.
27
22
Corporate  
offices across 
Countries
Benchmarked  
our global gender  
pay gap
Implemented a new approach  
for managing performance,  
Hansen Success Enablement.
of our people 
indicated positive 
engagement
31%
Women in workforce
donated to Médecins  
Sans Frontières
Our global team is our biggest asset, and we’re passionate 
about creating an environment that is safe, inclusive, and 
stimulating. We’re setting our sights on not just maintaining,  
but elevating these standards, ensuring that as we grow,  
our workplace remains true to our company values.
We seek to ensure that every individual we impact through our 
work is treated with dignity and respect. This goes beyond just 
compliance; it’s about fostering a culture where human rights 
are front and centre.
Looking ahead, we’re exploring new ways to empower the 
communities we operate in and make sure our operations  
leave a positive mark on everyone involved. We know  
our commitment in these areas not only adds value to our  
local communities but helps us attract and retain our pool  
of highly talented people.
At Hansen, what sets us apart is our people. We have a diverse, 
global and passionate team that works hard to deliver value to 
our customers. Our people are experts in their fields, whether 
they are creating new product features, serving our customers’ 
needs, or navigating the complex regulation of the sectors in 
which we operate in. Our people take great pride in their work 
and the direct impact they make.
Many of our people have stayed with us for long and fulfilling 
careers, where they have had various opportunities and roles 
within the company, in some cases welcoming back Hansen 
alumni. Some started their journeys with us as interns while  
still studying and remain with us in senior leadership  
or management roles today. 
We are committed to providing our people with a supportive 
and challenging journey that enables them to perform and thrive. 
28
Annual Report 2024
Hansen Technologies Ltd

30%+
30%+
25%
31%
on the Board
in the workforce
We are committed to creating an inclusive workplace that 
values diversity, supports equity, and fosters innovation.  
We see this as a strategic investment that boosts our financial 
performance, our employee engagement, and our alignment 
with global sustainability standards. Our goal is to set an 
example for others, encouraging positive change in our 
organisations, and showing that diversity, equity & inclusion  
are core to who we are. 
We actively seek to create a working environment  
where everyone feels heard, respected, and empowered.  
Our commitment to diversity, inclusion and equality extends  
beyond demographic differences; it encompasses the  
diverse thinking, backgrounds, and experiences that fuel  
our innovation and drive our collective success.
We recently recruited a new board member increasing female 
representation on the Board to 25% and we have 22% of 
women in senior leadership roles and an above industry 
average of 31% women in the workforce.
We recognise that the information technology sector, globally, 
has a relatively low representation of women and Hansen  
has identified this as a focus area for improvement. Hansen  
is committed to further improving our gender diversity and  
we will be developing long-term targets as part of our  
Diversity, Equity & Inclusion (D,E&I) strategy refresh.
Our short-term objective is to maintain above industry levels  
of female representation in our business at the following levels: 
At Hansen, our comprehensive leave policy helps to ensure that 
all employees have the chance to rejuvenate, care for personal 
matters, and find balance, irrespective of their backgrounds or 
circumstances. Our offerings include parental leave, personal/
carers leave, compassionate leave, annual leave, flexible 
working arrangements, and dedicated support through 
domestic violence leave.
During FY24, we began development of a D,E&I strategy.  
At Hansen, we recognise the cultural and positive impact that 
a robust D,E&I strategy can deliver. We know that fostering an 
inclusive culture can drive innovation, enhance our competitive 
edge, and enrich the lives of our employees. It is essential for 
fulfilling our commitment to align with international sustainability 
standards such as the GRI, and the United Nations Sustainable 
Development Goals (SDGs).
By advancing our D,E&I strategy, we align ourselves with these 
global standards and principles and seek to find and support 
more women entering the Group through STEM pathways. 
This alignment helps find ways our organisation can continue 
to contribute to broader societal progress while fulfilling our 
obligations as a responsible corporate entity. 
Diversity, equity & inclusion
Hansen supports all forms of diversity – including gender, neurodiversity, 
alternative belief systems and ethnicity. Diversity is embedded within the 
strategies, culture, policies, and structures of Hansen’s workplaces. 
DURING FY24, WE HAD 18 EMPLOYEES TAKING 
ADVANTAGE OF OUR PARENTAL LEAVE GLOBALLY. 
DURING FY24, 95% OF OUR PEOPLE CONTINUE TO 
EMBRACE OUR FLEXIBLE WORKING ARRANGEMENTS
5 DAYS/WEEK
4 DAYS/WEEK
3 DAYS/WEEK
1 DAYS/WEEK
0 DAY/WEEK
2 DAYS/WEEK
Target
30 June 2024
% OF OUR  
PEOPLE WORKING 
IN THE OFFICE
29
Annual Report 2024
Hansen Technologies Ltd

SUSTAINABILITY REPORT CONTINUED
Hansen has a zero-tolerance policy towards discrimination, 
harassment and bullying. We have a dedicated Complaint 
& Grievance Policy and a Whistleblower Policy that sets out 
processes for lodging complaints or grievances. We monitor  
all complaints and grievances via a complaints register.  
We are proud to report that in FY24 across our global operations 
we have no incidence of reported discrimination or harassment. 
Our median unadjusted gender pay gap across all our 
employees globally excluding senior leaders is 14% (11% on 
an average basis), this means that for every $1 earned by a 
male our female workers earn ~$0.86. The median unadjusted 
gender paygap for our senior leader group is 6%. While this 
is better than industry averages, having now assessed our 
unadjusted pay gap, we are starting to identify areas to focus 
on and consider the analysis required to assess the adjusted 
pay gap and decide on suitable actions to reduce any inequities 
across our global workforce. 
Diversity Metrics – Excluding powercloud
Median Unadjusted Pay Gap*
REGION
AGE GROUP
HANSEN
EMEA
APAC
AMERICAS
<25
25-34
35-44
45-59
>60
Headcount
FY22
1,543
527
724
292
56
507
443
445
92
FY23
1,631
521
813
297
103
589
443
408
88
FY24
1,615
537
809
269
81
590
430
428
86
Gender Diversity
FY22
Male
69%
72%
66%
73%
57%
64%
71%
74%
73%
Female
31%
28%
34%
27%
43%
36%
29%
26%
27%
FY23
Male
69%
71%
68%
68%
57%
68%
69%
71%
75%
Female
31%
29%
32%
32%
43%
32%
31%
29%
25%
FY24
Male
69%
72%
67%
68%
59%
67%
67%
74%
76%
Female
31%
28%
33%
32%
41%
33%
33%
26%
24%
Employee Type FY24
Full Time
Male
1,099
380
538
181
46
392
290
309
62
Female
485
137
264
84
33
195
130
108
19
Part Time
Male
14
9
3
2
2
1
–
8
3
Female
17
11
4
2
–
2
10
3
2
*	 Unadjusted pay gap ratio based on average salary excluding senior leaders.
$0.93 
EMEA
$0.86 
APAC
$1.02 
AMERICAS
30
Annual Report 2024
Hansen Technologies Ltd

19:1
is the ratio of CEO 
to median employee 
compensation
Median Unadjusted Pay Gap Age Group*
Claire Robinson highlights the pivotal role  
of showcasing female leaders in ICT to inspire  
young girls and foster gender diversity.  
“I have seen a significant change over the  
years with social media and STEM education  
in kindergarten and school programs, the 
exposure of technology and seeing females  
in key powerful roles for young girls.”
GIRLS IN IT
“It’s an exciting time for women and girls 
in ICT, with companies like Hansen 
showcasing female leaders driving 
inclusion, diversity, and flexibility. 
Supporting, uplifting, and acknowledging 
females in these roles is crucial for gender 
diversity, bringing fresh perspectives and 
ideas to the organisation.”
Thu Tran reflects on overcoming obstacles as a 
woman in the male-dominated IT, underscoring 
Hansen’s commitment to diversity and career 
advancement for women.
She shares – “As a woman working in the IT  
industry, which is predominantly male, there  
are often obstacles that need to be overcome.” 
“I am constantly learning from the other 
women at Hansen, who I look up to as 
role models. With more and more women 
joining this field, Hansen provides an 
excellent working environment with 
a focus on diversity, both in terms of 
culture and gender. This has allowed not 
only me, but also many other women, to 
advance their careers in the IT industry.”
<25
$0.83 
25-34
$0.93 
35-44
$0.91 
>60
$1.01 
45-59
$0.93 
April 25th is International Girls in ICT Day. Each year we mark this by spotlighting internally and 
externally some of our remarkable women driving innovation and progress within Hansen.
31
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Hansen Technologies Ltd

SUSTAINABILITY REPORT CONTINUED
Ethnicity 
Following our recent integration of powercloud, our expanding 
team now comprises more than 1,955 individuals spanning 
multiple countries and boasting fluency in more than 60 
languages. We view this rich tapestry of diversity not just as a 
hallmark of our organisation but as a potent competitive edge 
and invaluable asset for our customers. We know that local 
support fosters stronger relationships with our customers.
We’re dedicated to fostering unity among our diverse 
workforce. Central to this is the art of storytelling, both  
internally through our engagement platforms and externally  
via social media channels. Our team members candidly 
share their career trajectories, triumphs over adversity, and 
embracement of opportunities. We celebrate personal interests, 
hobbies, and family bonds, fostering deeper understanding and 
inclusion through the sharing of cultural experiences.
We are a truly global and growing business.
2024 Employees (including powercloud)
INDIA 20.3%
NORWAY 5.4%
DENMARK 4.7%
ARGENTINA 3.3%
CANADA 2.2%
GERMANY 17.8%
VIETNAM 10.0%
AUSTRALIA 8.6%
UNITED STATES 7.5%
UNITED KINGDOM 8.0%
FINLAND 6.4%
NEW ZEALAND 2.4%
SOUTH AFRICA 0.6%
SWITZERLAND 0.5%
SWEDEN 0.9%
NETHERLANDS 0.4%
JAPAN 0.1%
MEXICO 0.1%
 BRAZIL 0.3%
PORTUGAL 0.3%
IRELAND 0.3%
INDONESIA 0.1%
1,955
EMPLOYEES
32
Annual Report 2024
Hansen Technologies Ltd

Future career pathways
Our commitment to rewarding career paths, and ongoing development 
opportunities helps to build a skilled and knowledgeable workforce and  
a culture of ongoing improvement.
During FY24, we welcomed more than 18 graduates globally 
and have been expanding our graduate program to include our 
centres of excellence in Vietnam and Argentina, internships and 
embracing new pathways programs to the IT sector. 
Providing our people not only with career paths, but also 
ongoing development, is critical to ensuring that they are 
aligned with the business and remain motivated and driven 
towards innovation. This starts with our comprehensive 
onboarding program, where we allow all our new team 
members time to immerse into our business, meet our key 
leaders and get to know the Company and its vision and values 
along with our products and solutions. 
Upward mobility is a key aspect of Hansen’s commitment 
to providing rewarding career pathways and development 
opportunities to our employees. At Hansen, we internally 
advertise our job openings and roles within the organisation to 
support employees looking to advance their career pathways.
We are striving for a culture of high performance. We are an 
equal opportunity employer and we want all our employees to 
understand how their work contributes to Hansen’s business 
strategy while helping them achieve their goals. To support this, 
during FY24 we implemented a new approach for enabling 
performance, Hansen Success Enablement program.
Key elements of our approach include:
•	 Goal setting – employees and managers mutually set  
and agree on individual S.M.A.R.T. goals that are short  
and longer-term. 
•	 Development-focused – employees and managers  
identify development goals that support achieving  
business and career goals.
•	 Check-in meetings are regularly scheduled between an 
employee and their manager to support ongoing coaching 
and improvement.
•	 Continuous feedback – we encourage real-time, multi-
directional feedback. Employees receive insights from 
their manager, peers, colleagues and other stakeholders, 
supporting them to make immediate improvements and 
recognise achievements.
•	 Hansen Values guide our behaviours on how we work  
and achieve our goals.
•	 Being accountable – we document our goals to remind 
ourselves of our commitments.
Performance management outcomes from our Success 
Enablement program support our decision-making 
for employee compensation, promotions, training, job 
assignments, retention, and operational planning. We are 
actively working to provide growth opportunities in a fair and 
equal manner and, as a result, we are developing a highly 
engaged workforce proficient in delivering and adapting to 
market changes. We aim to create and maximise efficiencies 
by providing clear direction and promoting a continuous 
improvement mindset.
Meaningful conversations are key to ongoing development. 
They motivate and drive accountability as well as aligning 
employees with Hansen’s objectives. We aim to set 
individualised goals that foster ownership, empowering 
employees to take responsibility for their own success  
and we provide ongoing training and support to our managers 
to ensure we have effective and proactive conversations.
A
C
H
I
E
V
E 
G
O
A
L
S
SET NEW GOALS
SET GOALS
WORK ON GOALS
R
E
G
U
L
A
R
 
C
H
E
C
K
-I
N
S
 
&
 F
E
E
D
B
A
C
K
100%
82%
of our people receive regular 
performance reviews
of our people already have  
individualised goals set
33
Annual Report 2024
Hansen Technologies Ltd

SUSTAINABILITY REPORT CONTINUED
Future career pathways (continued)
Hansen is committed to creating a culture of high performance and providing 
opportunities for career development and ongoing training for our employees.
At Hansen, we value training and professional development as 
a way to grow professionally. We recognise that most career 
learning takes place on the job. We also offer comprehensive 
online training via our Hansen Learning platform with 
mandatory, role specific and more general training courses 
available. In addition to our custom-developed trainings,  
which are often product or technology-specific, such as  
our digital certifications and badges, all our employees  
have access to the LinkedIn Learning portal with more than 
21,000 expert led courses ranging from IT and technology 
courses to professional skills and other interest topics  
such as inspiring positive mental health. 
The training we offer internally can be as simple as learning  
to use an application and as complex as learning how to be  
a software architect. 
Development is often informal and has a wider application, 
giving our people the tools to do a range of things relating to 
uplifting capability and competency. It involves progression 
from basic know-how to more advanced, mature or complex 
understanding. It’s about developing transferable skills like 
leadership, managing projects or organising information.
In the last 12 months our people engaged in over 2,600 
separate LinkedIn learning courses.
Across FY24, our people have engaged in an average of 
approximately 51 hours per FTE of up-skilling training, 
development, mentoring and knowledge sharing. 
Approximately 54 hours on average for women and 
approximately 49 hours on average for men.
Recognising the importance of some of our key compliance 
training programs we are proud to report that globally our 
people are 96.3% up to date with our General Data Protection 
Regulation (GDPR) training and 100% up to date with our 
Security Essentials and Human Rights training.
Across Hansen, we have a range of programs designed 
to welcome new and not so new people to the world of 
technology and software development.
One such program that spans two continents is an 
initiative which supports graduates in India and interns in 
Denmark – creating a unique learning experience where 
students become the teachers. One cohort of young 
professionals joined our program in mid-2022.
Fast forward just 10 months, and these interns have 
transitioned into the role of mentors, guiding, and shaping 
this year’s new batch of enthusiastic interns and inspiring 
future interns and graduates.
Intern Crew to Tech Lead – Shweta Manerikar
Shweta has progressed from intern to PL SQL specialist 
and now tech lead over the last eight years. She aims 
to further enhance her leadership skills through external 
courses and LinkedIn learning for future development.
“The opportunities I have received in 
Hansen have allowed me to learn and 
grow practically. I never imagined being 
a tech lead so soon, but I was focused, 
worked hard, and gave my all. I am  
keen to keep focusing on furthering  
my growth and development.”
MENTORING AND DEVELOPMENT
34
Annual Report 2024
Hansen Technologies Ltd

Employee experience and wellbeing 
We are committed to ensuring that all our employees and any staff in our supply 
chain are paid a living wage and provided with adequate working conditions.  
We are committed to creating a culture where everyone feels heard, respected,  
and empowered, regardless of their background or circumstances.
At Hansen, we strive to optimise the employee experience at all 
stages of the employment lifecycle by fostering a strong culture, 
through organisational values, and supporting employees with 
benefits, such as equitable remuneration, opportunities for 
development and mental health initiatives. 
We have a diverse and global workforce, and we ensure that 
all our employees and any staff in our supply chain across all 
our locations are paid a living wage, provided with adequate 
working conditions, respect their right to disconnect, and can 
raise any concerns, anonymously if they wish.
We embrace a range of tools to listen and seek input,  
including our annual engagement survey and various  
pulse-check surveys, which we run throughout the year. 
We are pleased to report that our last survey represented  
a very strong employee voice, with an 85% completion rate.
89% of our people stated they can be themselves at work,  
with 86% stating that everyone can succeed at Hansen no 
matter who they are (e.g. all ages, cultural backgrounds, 
gender, races, religions etc.) and 89% stating that they  
have trusting relationships. 
74% of our people indicated positive engagement, 84% 
indicated positive inclusivity sentiment and 84% indicated 
positive sentiment around wellbeing. 
At Hansen we have several ways that we recognise and  
reward our colleagues and teammates. All of these are  
powerful in their own way. 
Salute Success is one specific initiative at Hansen that allows 
our people to recognise their teammates who have brought  
to life our Hansen Values as they have gone about their day, on 
specific work tasks, to build our culture and community spirit,  
or to contribute to customer or project results and impact. 
For some years now all our eligible Hansen employees have been 
able to participate in our profit share plan. The plan is designed 
to share the company’s profit with those who have been part of 
the success. The plan allows for the distribution of a percentage 
of Net Profit after Tax. 
Evolving our Office Offerings 
As we expand our business across the globe, we have also 
been reviewing and renewing our office locations. As we assess 
our offices, we look at the lighting, the heating and cooling 
options and what we can do to reduce our overall impacts with 
recycling and energy choices of building providers. We look 
to ensure there are good end of trip facilities, good access for 
public transport; and aim to align with local and international 
certifications for environmental and healthy buildings. 
In June 2023, we moved into our new home in the west of Pune 
at the brand-new Amar Tech Park in a Building certified with 
IGBC (Indian Green Building Council). This state-of-the-art 
workspace which includes breakout hubs, and recreational 
areas is behind a significant uplift in our team coming together 
to collaborate and have fun. It also boasts several green 
initiatives such as rooftop solar and wastewater recycling. 
In September 2023, the Hansen Norway (Oslo) office relocated 
to a new space. Our new Oslo office offers an impressive range 
of amenities including a fully equipped gym and convenient 
bike parking facilities, encouraging environmentally friendly 
commuting options. The design of the new space is thoughtfully 
planned to cultivate a social and collaborative atmosphere. 
Late in 2023, we opened the doors to our new office in Argentina 
overlooking downtown Buenos Aires. Our new flexible working 
environment has space for everyone who wants to work in the 
office plus plenty of room for meetings and social connections.
In January 2024, we officially moved into our new home in 
Hammersmith, London. Our new office space, in the recently 
refurbished Metro Building, offers great facilities and is located 
close to vibrant and eclectic cafes, pubs, restaurants, shops, 
markets and fitness and entertainment opportunities. The office 
is located close to multiple tube lines and buses with great end 
of trip facilities including secure spaces for bikes. The building 
boasts a BREEAM Three-star rating and is part of the Better 
Buildings Partnership – a collaboration of leading property 
owners who are working together to improve the sustainability  
of commercial buildings.
Across all our offices globally we have implemented energy 
saving and waste management features such as:
•	 The use of glasses, ceramic mugs, crockery and cutlery.  
We don’t use disposable ones.
•	 Monitors use screen savers
•	 Motion sensor office lighting
•	 Separated recycling including, printer ink, batteries  
and e-waste where we can.
We are also proud to report that our office in Sønderborg, 
Denmark boasts a DGNB Gold rating which includes great 
features such as roof top solar.
35
Annual Report 2024
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SUSTAINABILITY REPORT CONTINUED
Health and safety 
At Hansen, we take safety in the workplace seriously and work to ensure the health, 
safety and wellbeing of all our people. We strive for a work culture where safety is 
considered everybody’s responsibility.
Consideration of the physical health of employees which 
includes embedding safety policies and procedures to  
minimise accidents, maintain lower absence/sick leave rates 
and optimise productivity is of paramount importance to 
Hansen. Our goal is to work in partnership with our people  
to reduce the impact of workplace injury and illness. During 
FY24, we implemented a new global Health & Safety Policy.  
The policy applies to all business operations, workers, 
contractors, and functions, including those situations where  
our people and contractors are required to work off-site.
All our people are encouraged to raise incidents or hazards  
they may identify within the workplace, including both our 
offices, and remote working locations. Where incidents  
or hazards are identified, investigations are conducted,  
and preventative and corrective actions are identified  
and managed through to completion. 
During FY24, we are very proud to report our  
Lost Time Injury Frequency Rate (LTIFR) across  
our global operations is 0.
Aligned with our values at Hansen we seek to provide an 
environment of innovation, openness and transparency  
and encourage all our people to care about each other,  
to be respectful, treating others like you want to be treated  
and genuinely embracing our differences, like family. 
PEOPLE AND FAMILY
FOCUSED AND 
COMMITTED
Caring about others, 
being respectful, treating 
others like you want to  
be treated. Genuinely 
embracing our 
differences, like family.
Focused on 
understanding the 
customer’s needs & 
being passionate about 
delivering an exceptional 
customer experience.
ONE UNITED TEAM
TREAT IT LIKE  
ITS YOUR OWN
Sharing knowledge 
and leveraging our 
global experience. 
An environment that 
encourages innovation 
and facilitates openness 
and transparency.
Make business decisions 
with the same level of 
consideration you would 
if you were making them 
for yourself.
PROMOTING HEALTH AND WELLBEING
As a global business, our global team takes part in R U OK? Day. 
It’s more than just a day, it’s a movement that aims to empower 
all our workers to identify the signs that someone might not be 
OK and offer guidance on how to listen and how to help. To 
support our efforts in the space we have also encouraged our 
people to engage in short videos and courses on supporting 
positive mental health and well-being. We also provide our team 
members with tips and tools to have meaningful conversations 
about mental health.
Hansen offices worldwide participated in World Mental 
Health Month. In line with this initiative, several offices across 
Hansen established partnerships with local charities to make a 
significant impact through our Acts of Impact. Teaming up with 
the renowned Black Dog Institute, Hansen in Australia 
participated in the ‘One Foot Forward’. This challenge 
encouraged participants to walk or run from 40 to 150km 
throughout October. The aim was to raise funds to support 
ongoing mental health research and crucial support services 
provided by the Black Dog Institute and symbolise the collective 
progress towards improved mental and physical well-being.
In Argentina, we held meetings dedicated to coaching, 
mindfulness and yoga. Our people were able to enjoy a  
moment to connect with themselves and disconnect a little  
from day-to-day problems. Across our other offices we 
participated in activities, such as shared morning tea and  
encouraged meaningful conversations about mental health  
and well-being.
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Community development
Developing strong relationships with local stakeholders and minimising negative 
impacts from Hansen’s operations and solutions is not just rhetoric at Hansen.  
We embed this thinking into our day-to-day operations. 
Our Acts of Impact initiative was purposefully designed to 
encourage our people to make a meaningful, long-lasting, and 
purposeful impact in our local communities and, where practical, 
to the global society. Initially this initiative was targeted to run 
during our 50th year of sustainable operations. The success of 
this initiative was so great, we have made it an annual program 
with many worthy activities taking place across FY24.
By donating time through volunteer programs, Hansen employees 
directly engage with the communities we operate in, offering our 
skills and expertise to support local initiatives such as education, 
mentorship, or environmental conservation. This provides 
tangible benefits to the community and fosters employee 
engagement and a sense of purpose within the company.
Through the donation of computer equipment, Hansen helps 
bridge the digital divide and empower communities by providing 
access to technology and educational resources. This can help 
enhance digital literacy, facilitate online learning opportunities, 
and support local businesses through improved connectivity 
and access to information. 
Hansen also actively supports key charities such as Médecins 
Sans Frontières and has been contributing to them for several 
years. At Hansen our global team also regularly raises funds for 
key local charities and services.
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SUSTAINABILITY REPORT CONTINUED
SUPPORTING MÉDECINS SANS FRONTIÈRES
Médecins Sans Frontières, also 
known as Doctors Without Borders, 
is an international humanitarian 
organisation that provides medical 
assistance to people affected by 
conflict, epidemics, disasters, or 
exclusion from healthcare.
Médecins Sans Frontières delivers 
emergency medical care to those in 
need, often in remote or dangerous 
areas where access to healthcare is 
limited or non-existent. Their teams  
of doctors, nurses, and other medical 
professionals work to save lives and 
alleviate suffering by providing medical 
treatment, performing surgeries, and 
addressing public health issues. 
Médecins Sans Frontières also 
advocates for improved access to 
healthcare and raises awareness 
about humanitarian crises around the 
world. Through their work, Médecins 
Sans Frontières seeks to uphold the 
principles of impartiality, neutrality,  
and independence in providing 
medical aid to those most in need.
ACT OF IMPACT – EMPOWERING RURAL CHILDREN: A BEACON OF HOPE 
Vision, technology, and access to the 
right resources are crucial to achieving 
success in life. However, in some areas, 
people lack basic amenities that hinder 
their progress and development. This 
is particularly true in large and bustling 
countries like India, where government 
support may sometimes fall short. 
Nevertheless, some businesses  
and individuals step up to offer their 
time and support whenever possible.
During FY24, our Global Hansen IT 
team members based in India 
partnered with the National Institute  
for Sustainable Development. 
The National Institute for Sustainable 
Development is a non-profit 
organisation that focuses on various 
aspects of societal upliftment, 
including education, health, 
employment, minority rights, gender 
equality, housing, child and youth 
development, food security, nutrition, 
tribal welfare, and livelihood 
enhancement. With their guidance, the 
team identified a primary school in the 
village of Jewale Baleshwar, near Pune, 
where around 30 children lacked basic 
school supplies.
The Hansen team came together  
and generously contributed towards 
procuring essential supplies such  
as backpacks, water bottles, colouring 
books, crayons, pencils, and other 
necessities for the children.
On 26th April 2024, the team visited 
Jewale Baleshwar in India to deliver  
the donations and spend time 
interacting with the students, creating 
a meaningful experience for both our 
team and the children.
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Hansen is committed to maintaining the highest standards  
of ethics and integrity across all levels of its operations.  
As part of this commitment, Hansen adheres to stringent 
anti-corruption policies which are communicated and 
reinforced through comprehensive training programs.  
Hansen takes a proactive and transparent approach  
to combating corruption to foster a culture of integrity  
that supports our long-term business success. 
Maintained our ISO 27001  
and ISO9001 certification
Commenced a global policy 
and procedure review
Implemented enhanced  
Code of Conduct
DEVELOPED OUR INAUGURAL CLIMATE  
REPORT APPROVED BY THE BOARD
Maintaining the highest vigilance around privacy  
and security is vital as a company that manages  
our own sensitive data and our customers.
DELIVERED NEW SECURITY  
REPORTING FEATURE
UPDATED OUR CHARTERS TO INCLUDE  
CLIMATE CONSIDERATIONS
OUR FOCUS ON MAINTAINING STRONG 
GOVERNANCE AND SECURITY PRACTICES  
TO ENSURE TRANSPARENCY, ACCOUNTABILITY 
AND ETHICAL CONDUCT, AS WELL AS OUR 
FOCUS ON REGULATORY COMPLIANCE, AND A 
PROACTIVE APPROACH TO RISK MANAGEMENT 
ARE KEY ENABLERS FOR OUR OVERALL 
SUSTAINABILITY STRATEGY.
GOVERNANCE: 
OPERATING OUR BUSINESS ETHICALLY & RESPONSIBLY
39
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SUSTAINABILITY REPORT CONTINUED
Data privacy and cyber security 
All team members are required to undertake mandatory annual privacy and security 
training, which includes assessment modules to test an individual’s understanding 
of our key privacy and security obligations.
Hansen implements appropriate security measures across all 
information security areas and IT processes to preserve the 
confidentiality, integrity and availability of information that is 
processed, transmitted and stored by Hansen IT systems and 
services, and to comply with applicable laws, regulations and 
contractual commitments.
We apply General Data Protection Regulation (GDPR) 
equivalent data privacy requirements to all activities which 
involve the collection, processing, and management of personal 
data, unless a local jurisdiction requires otherwise. 
During FY24 there were no notifiable data breaches or security 
incidents reportable to global regulators.
We continue to heavily invest in our cyber security programs 
and systems to provide the highest levels of security aiming to 
proactively predict, prevent, and respond to cyber risks and to 
further enhance our cyber security risk management practices 
to keep pace with the evolving threat landscape and to continue 
to support our customers.
IT Security Governance
Hansen’s security governance structure is illustrated below: 
Hansen’s Board retains ultimate responsibility for Hansen risk 
management activities including information security. The Board 
will ensure that the information security program is operating 
effectively within the context of cyber threats to Hansen. 
IT Security Framework
Our Information Security Framework takes a risk-based 
approach to cyber security. Hansen acknowledges that it is not 
possible to defend against all cyber attacks but that measures 
can be taken to reduce the impact to Hansen and its customers 
by building a cyber resilient organisation. Our Framework 
components are based on, and informed by the NIST CSF, 
ISO27001/2 and other global standards. 
Our Information Security Objectives are to: 
•	 Build a security-aware organisation. 
•	 Prioritise protection based on the value of Hansen  
information assets.
•	 Enable secure product development outcomes.
•	 Improve cyber security maturity of IT Security controls  
and processes.
•	 Increase Hansen cyber hygiene and resilience.
•	 Enable effective Incident Response.
Hansen’s Information Security Management System (ISMS) 
is comprised of security policies, standards, governance 
mechanisms, and risk management activities. 
The ISMS is based on the best practices and approach 
described in the ISO 27001:2022 and supports Hansen’s 
Information Security Objectives by defining and regularly 
assessing our risk-based approach to information security 
management.
Hansen has adopted the US National Institute of Standards 
and Technology (NIST) Cyber Security Framework (CSF) to 
measure its current and target state cyber maturity, in addition 
to prioritising initiatives to treat security risks.
HANSEN BOARD OF DIRECTORS
AUDIT AND RISK COMMITTEE
SECURITY STEERING COMMITTEE
INFORMATION SECURITY WORKING GROUP
SECURITY
ARCHITECTURE
SECURITY
PROGRAM
MANAGEMENT
THIRD PARTY
MANAGEMENT
SECURITY RISK,
BUSINESS CONTINUITY
& COMPLIANCE
MANAGEMENT
BUSINESS ALIGNMENT
SECURITY GOVERNANCE
SECURITY
OPERATIONS
Information Security Framework
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Responsible and ethical procurement/Human rights/Modern slavery
Hansen encourages our people and our suppliers to not only comply with laws  
and regulations but also to go beyond and improve their environmental, social,  
and ethical performance.
Hansen is dedicated to recognising and upholding the human 
rights of everyone connected to our operations, supply chains, 
and the communities where we are active. We strive to adhere 
to the highest ethical standards and integrity, affirming our 
commitment to the Universal Declaration of Human Rights,  
the International Covenants on Civil and Political Rights, and  
on Economic, Social, and Cultural Rights, along with the Core 
Conventions of the International Labour Organization (ILO) and 
its Declaration on Fundamental Principles and Rights at Work.
Additionally, we endeavor to align our practices with the United 
Nations Guiding Principles on Business and Human Rights 
(UNGPs) and the OECD Guidelines for Multinational Enterprises, 
seeking compliance across all areas of our business.
At Hansen, we maintain rigorous employment practices, 
prohibiting forced, bonded, or indentured labour and supporting 
the principle of freely chosen employment. We conduct thorough 
checks to prevent child labour and implement necessary 
remediation measures. We comply with local regulations  
on wages, benefits, and working hours, including overtime,  
and go beyond compliance ensuring all our employees, across 
all our locations receive a living wage. Our commitment extends 
to striving to provide a workplace environment that prioritises 
dignity and respect, free from discrimination, harassment,  
or any abuse, and where workers’ rights to voice grievances 
and form unions are fully supported without interference. 
Our Whistleblower Policy and Complaint & Grievance Policy 
provide avenues to employees, contractors and related parties 
across our operations and supply chain, to raise concerns  
and voice grievances.
We enforce effective systems and controls to prevent modern 
slavery and comply with applicable laws. Our Human Rights 
Policy available on our website sets the minimum standards  
for all Hansen employees, contractors, suppliers, and business 
partners, emphasising our collective responsibility to report  
any human rights concerns, including potential modern  
slavery issues. 
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SUSTAINABILITY REPORT CONTINUED
Supplier Code of Conduct 
Hansen is committed to sustainable and ethical procurement.
We recognise that when making purchasing decisions,  
Hansen has an opportunity to make a positive environmental 
and social impact. Hansen’s approach to sustainable and 
responsible procurement is aligned to the principles of the UN 
SDGs. In addition, we are committed to complying with all 
relevant laws and regulations. 
We expect the same standards from our suppliers and 
encourage them to go beyond compliance to applicable  
laws and take responsibility to continually improve their 
environmental and social performance and ethical behaviour. 
During FY24, we officially launched our Supplier Code of 
Conduct available on our website.
This Code applies to all suppliers with a business relationship 
with Hansen, including vendors, contractors, and consultants. 
Suppliers must read, understand and ensure that their business 
and supply chains meet, or exceed, the standards set out in this 
Code. Suppliers must communicate this Code to related entities, 
their own suppliers, and subcontractors who may support  
them in supplying to Hansen, so that they are made aware of, 
understand, and comply with this Code. 
Suppliers’ ability to meet or exceed the standards set out in this 
Code is a key consideration when Hansen makes procurement 
decisions, and it is an ongoing condition for doing business with 
Hansen regardless of whether this Code is formally incorporated 
into an agreement. Failure to comply may result in Hansen 
seeking alternative suppliers.
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Business ethics/anti-competitive behaviour/regulator compliance
Hansen adheres to stringent anti-corruption policies, conducting regular risk 
assessments, and provides comprehensive training programs.
Hansen has a zero-tolerance policy towards corruption and 
anti-competitive behaviour in all its forms, including bribery, 
extortion, fraud, money laundering and other corrupt practices. 
Workers are prohibited from engaging in any activity that 
constitutes corruption or that may give rise to a conflict  
between their personal vested interests and the interests of  
the organisation or its shareholders. Hansen also has a policy, 
available on our website, which details specific procedures for 
reporting suspected corruption or bribery incidents and is in 
place across our global operations. We are proud to report there 
have been no reported incidents of corruption, fraud or legal 
actions related to anti-competitive behaviour during FY24,  
and we have had no incidences raised through the whistle 
blower procedure. 
The effectiveness of our communication and training initiatives 
is regularly re-assessed. Employees have access to report any 
concerns or violations anonymously. Hansen also conducts 
regular risk assessments to identify and mitigate corruption 
risks across our global operations. Findings from these 
assessments can highlight potential vulnerabilities related  
to procurement processes and international business 
transactions, which can be more susceptible to corruption risks 
due to varying local regulations and practices. To address these 
risks, Hansen has several targeted measures, including internal 
controls, enhanced due diligence procedures for partners and 
vendors, and increased transparency in transactions. These 
actions are complemented by our robust training programs.
Code of Conduct 
We recognise that our company is made up of the individual 
employees representing our organisation globally. Each person 
has an individual responsibility for their own behaviour and 
should take accountability for their actions and choices. The 
success of our organisation is intricately tied to the principles 
that guide our actions and decisions. 
Our Code of Conduct, available on our website, serves as the 
cornerstone of our commitment to ethical conduct and creates 
a framework that defines our commitment to operate with the 
highest standards of trust, fairness and responsibility. 
We encourage all our workers to exhibit the highest levels of 
personal integrity, teamwork, and appreciation for our diverse 
individual and company cultures. We believe in always treating 
people fairly, whether worker, supplier, service provider, or 
customer, while always looking for ways to improve our service 
and contribution to the communities in which we live and work.
HANSEN HAS A ZERO-TOLERANCE  
POLICY TOWARDS CORRUPTION AND  
ANTI-COMPETITIVE BEHAVIOUR IN ALL ITS 
FORMS, INCLUDING BRIBERY, EXTORTION, 
FRAUD, MONEY LAUNDERING AND  
OTHER CORRUPT PRACTICES. 
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SUSTAINABILITY REPORT CONTINUED
Leadership, governance and transparency 
Key sustainability enablers
Hansen is focused on maintaining strong governance and 
security practices to ensure transparency, accountability, and 
ethical conduct. We maintain regular reviews of our regulatory 
compliance, including ensuring transparency in our reporting, 
and participating in active risk management.
Aligned with the recommendations of the Australian Stock 
Exchange, Hansen is governed according to 8 key principles 
which can be found in our Corporate Governance Statement. 
This and other governance policies can be found on our website.
Approach to tax
Hansen is committed to paying the correct amount of tax and 
adhering to the rules set by relevant authorities in all regions of our 
global operations. The company ensures that all transactions 
and tax strategies are fully justifiable. Hansen aims to pay taxes 
promptly, comply with all applicable laws, and utilise available 
incentives and reliefs while maintaining transparent and 
constructive relationships with tax authorities.
The Hansen Global Tax Governance Framework, approved by 
the Board and regularly reviewed, outlines the company’s tax 
management strategies and policies. This framework includes 
identifying and managing tax risks, ensuring professional care 
and diligence in all tax matters, and maintaining consistency 
with overall strategy and risk management. Hansen ensures 
that internal documents and/or external advice supports 
decision-making in uncertain tax situations.
Hansen employs a three-lines-of-defence model for tax risk 
management, involving in-house specialist tax professionals, 
regional finance teams, and external advisors. Tax risks  
are managed under both the Enterprise Risk Management 
Framework and the Hansen Global Tax Governance Framework. 
The Tax Risk Register is reviewed at least annually, and significant 
or complex transactions are externally reviewed and presented 
to the Audit and Risk Committee. 
Hansen provides regular tax training to the finance team and 
from FY24 will disclose the country of tax residence in its 
financial statements. The Global Head of Tax ensures that  
tax matters are regularly reported to the Board.
Risk assessment and assurance process
At Hansen, we adopt a comprehensive approach to risk 
assurance, combining self-evaluation with independent 
external assurance activities. Our Enterprise Risk Management 
Framework which incorporates our approach to effectively 
managing climate and other sustainability risks is reviewed 
annually by the Audit and Risk Committee (ARC) a subcommittee 
of our Board. The Framework is both linked to, and used to define, 
our assurance and governance processes through the ‘Three 
Lines of Defence’ model (as depicted in the diagram below). 
1ST BUSINESS OPERATIONS
•	 An established risk and  
control environment
2ND OVERSIGHT FUNCTIONS
Finance, HR, Legal
•	 Strategic Management
•	 Policy and Procedure Setting
•	 Functional Oversight
First Line
The first level of control 
environment is the business 
operations which include 
Regional Risk Champions.
Second Line
Oversight functions in the 
company such as Finance,  
HR, Legal set directions,  
define policy and provide 
assurance. This includes 
Executive team members and 
Corporate Risk Management.
Third Line
External audit and internal 
audit reviews are the third 
line of defence, offering 
independent challenge to the 
levels of assurance provided 
by business operations and 
oversight functions.
3RD INDEPENDENT ASSURANCE
External Audit, Internal Audit and other  
Independent Assurance Providers
•	 Provide independent challenge and assurance
Risk and Control
Definitions for Line  
of Defence
Risk and Control
Risk and Control
BOARD,  
AUDIT & RISK  
COMMITTEE
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The outputs from the risk process are used to identify the  
nature of risks faced by the business and then to ensure an 
effective control environment is established for our operational 
activities (first line). The operational application of policies and 
procedures to manage areas of risk is monitored by the related 
functional teams (second line).
Our goal is to ensure that material risks are accurately measured 
and effectively managed. Our strong risk management culture  
is critical for achieving strategic, operational, and commercial 
objectives. It also serves as a competitive advantage.
Key Aspects of our Enterprise Risk Management Framework:
Embedded Practices:
Dynamic Approach:
Risk Register:
Employee Responsibility:
•	 We integrate risk 
management practices  
into all business processes 
and operations. This 
approach ensures 
consistent, effective,  
and accountable actions 
across the organisation.
•	 Our risk management 
approach is dynamic.  
We proactively anticipate, 
detect, acknowledge, and 
respond to changes in 
both internal and external 
environments.
•	 We follow the principles 
outlined in ISO 31000: 
2018 Risk Management – 
Guidelines. 
•	 We maintain a risk register 
that covers our global 
operations. This register 
helps us communicate 
and manage risk effectively 
across the organisation.
•	 All Hansen employees  
play an active role  
in risk management.  
They proactively identify 
and communicate potential 
risks within their individual 
business units and regions.
Executive Involvement:
CFO Ownership:
 
Audit and Risk  
Committee (ARC):
Board Oversight:
•	 The leadership team  
identifies and assesses 
significant risks facing the 
company. They participate 
formally in the annual risk 
review and informally in their 
daily roles.
•	 Depending on their roles, 
individual employees may 
also contribute to the  
annual risk assessment.
•	 The Chief Financial Officer 
(CFO) owns the risk process. 
Their responsibilities include 
updating the Risk Register 
annually and maintaining 
the Risk Management 
Framework.
•	 The CFO also educates the 
Executive team and regional 
management on the risk 
management program.
•	 The ARC oversees the Risk 
Management Framework. 
They ensure that risk 
management processes 
are effective and well-
maintained.
•	 The ARC receives regular 
reports on risk management, 
including updates to the 
Risk Register and the Risk 
Framework.
•	 Ultimately, the Board is 
responsible for establishing 
and ensuring effective risk 
management processes.
•	 The Board receives periodic 
reporting through the Audit 
and Risk Committee.
Peter Beamsley, Australia	
	
Head of Investor Relations and Sustainability
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BOARD OF DIRECTORS AND COMPANY SECRETARY
The qualifications, experience and special responsibilities of each person who has been a 
Director of Hansen Technologies Limited at any time during or since the end of the financial  
year are provided below, together with details of the Company Secretary as at the year end.
Mr David Trude  
Non-Executive Director
Chairperson since 2011 
Director since 2011 
Age 76
Mr Don Rankin  
Non-Executive Director
Director since 2019 
Chair of the Audit and Risk Committee 
Member of the Remuneration Committee 
Age 72
Mr Andrew Hansen  
Global CEO and Managing Director
Managing Director 
Managing Director since 2000  
Age 64
David has extensive experience in a variety of financial services 
roles within the banking and securities industries. He holds a 
degree in commerce from the University of Queensland and  
is a member of many professional associations including the 
Stockbrokers and Financial Advisers Association of Australia 
and the Australian Institute of Company Directors.
David is also a Non-Executive Director of Cboe Australia  
Pty Ltd and Non-Executive Director of ASX listed Acorn  
Capital Investment Fund Limited and MSL Solutions Ltd.
Don Rankin joined the Hansen Technologies Board in 2019. He 
was one of the founding partners of Pitcher Partners and National 
Chairperson of the Pitcher Partners Association for 11 years.
With over 30 years’ experience advising private and family 
businesses across a broad range of industries, he specialises 
particularly in assisting clients in the management, growth and 
evolution of their business. Don sits on a number of Family Board 
Advisory Committees. For many years Don was on the board of 
the Victorian Chamber of Commerce and Industry and was its 
President for three years.
Don has a long involvement with Cottage by the Sea in Queenscliff, 
a charity for disadvantaged children and is its current Treasurer.
Andrew has over 40 years’ experience in the IT industry, joining 
Hansen in 1990. Prior to Hansen, he held senior management 
positions with Amfac-Chemdata, a software provider in the 
health industry.
Andrew led Hansen from its listing on the ASX in 2000 to today 
being a global business with a strong history of decades of strong 
profitability and growth.
Andrew is responsible for implementing the Group’s strategic 
direction and overseeing the everyday affairs of the Hansen Group.
Mr David Howell  
Non-Executive Director
Director since 2018  
Chair of the Remuneration Committee 
Member of the Audit and Risk Committee 
Age 66
David is a highly accomplished executive having worked 
across a number of industries including financial services, 
retail, technology and social media. David has had roles as 
Chairperson, Managing Director, Non-Executive Director and 
Board Advisor across large corporates, SMEs and early-stage 
businesses, including private equity.
David is also a Non-Executive Director of The Pistol (a digital 
marketing agency).
Ms Julia Chand  
General Counsel and  
Company Secretary
Company Secretary since 2014 
Age 54
Julia joined Hansen Technologies in 2007 and plays a strategic 
role as General Counsel as well as Company Secretary. Julia 
has significant legal experience in IT, financial services and retail 
organisations. As Company Secretary she is responsible for  
the Company’s corporate and ASX obligations.
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Ms Lisa Pendlebury 
Non-Executive Director
Director since 2022 
Member of the Audit and Risk Committee 
Member of the Remuneration Committee 
Age 49
Mr David Osborne 
Non-Executive Director
Director since 2006 
Member of the Audit and Risk Committee 
Age 75
Lisa has more than 20 years of experience in the healthcare, 
consumer products and finance industries. She is currently 
General Manager, Corporate Development at Regis Healthcare 
and has previously worked at Mayne Pharma, Pacific Brands, 
JPMorgan and CVC Capital Partners.
Lisa has extensive experience in business development, 
mergers and acquisitions, corporate strategy, investor relations, 
financial reporting, corporate governance, remuneration  
and sustainability. She is a CPA and holds a Bachelor  
of Commerce and Bachelor of Science degree from the 
University of Melbourne.
David is a Fellow of the Institute of Chartered Accountants,  
and a Fellow of the Australian Institute of Company Directors, 
with over 50 years of financial management, taxation and 
accounting experience in public practice.
David’s experience includes having been the Audit Partner  
of his accounting practice and a Registered Company  
Auditor for over 25 years.
He also has experience in the various aspects of risk 
management. David has a long-standing association with 
Hansen, having been a Board member for some years prior  
to the Company’s listing on the ASX in June 2000.
Ms Rebecca Wilson 
Non-Executive Director
Director since March 2024 
Age 51
Rebecca Wilson is an experienced company director within 
private, ASX listed and not-for-profit organisations. She is 
currently the Non-Executive Chair of healthcare technology 
company Alcidion Limited (ASX ALC), and AI-enabled medical 
instrumentation business LBT Innovations (ASX LBT), and the 
Independent Director of the Tomisich Foundation.
In her executive career, Rebecca held global leadership roles 
in corporate affairs and investor relations. She has extensive 
experience in ESG, stakeholder engagement, issues and crisis 
management, M&A, and investor relations.
She holds a BA Arts and Grad Cert in Applied Finance & 
Investment. She is a Graduate of AICD with AICD course 
certificates in Climate Governance, Cyber Security and  
Ethics in the Boardroom.
Mr Bruce Adams 
Non-Executive Director
Director since 2000 
Member of the Remuneration Committee 
Age 64
Bruce has over 30 years’ experience as a commercial and 
corporate lawyer. He has practised extensively in the areas 
of information technology law, contract law and mergers and 
acquisitions and has considerable experience advising listed 
public companies.
Bruce has held positions as partner of two Australian law  
firms and general counsel of an Australian owned international  
group of companies. He holds degrees in Law and Economics 
from Monash University and is a graduate of Australian Institute 
of Company Directors.
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The Directors present their report together with the Financial Report of the consolidated entity (‘the Group’), being Hansen 
Technologies Limited (‘the Company’) and the entities it controlled for the financial year ended 30 June 2024, and Auditor’s  
Report thereon. This Financial Report has been prepared in accordance with Australian Accounting Standards.
Principal activities
The principal activities of the Group during the financial year were the development, integration, and support of billing systems 
software for the Energy and Communications sectors. Other activities undertaken by the Group include IT outsourcing services. 
OPERATING AND FINANCIAL REVIEW
Review of operations
The Group’s operating performance for the fiscal year compared to last year is as follows:
2024 
A$ Million
2023 
A$ Million
Variance 
%
Operating revenue
353.1
311.8
13%
Underlying EBITDA(1) 
92.4
99.5
(7%)
Underlying Cash EBITDA(1)
76.9
78.4
(2%)
NPAT
21.1
42.8
(51%)
Underlying NPAT(2)
26.0
41.5
(37%)
Underlying NPATA(1,3) 
39.7
55.6
(29%)
Basic Earnings per Share (EPS) (cents)
10.4
21.1
(51%)
Basic EPS based on Underlying NPATA (EPSa) (cents)(1)
19.5
27.5
(29%)
(1)	 The Directors believe the information additional to IFRS measures included in the report is relevant and useful in measuring the financial performance of the 
Group. These include: EBITDA, NPATA and EPSa. These measures have been defined in the Chairperson and Managing Director’s Joint Report on page 8.
(2)	 Underlying net profit after tax attributable to members excludes separately disclosed items (net of tax). Further details of the separately disclosed items are 
outlined in Note 4 to the Financial Report.
(3)	 Underlying net profit after tax (adjusted) attributable to members excludes separately disclosed items and acquired amortisation (net of tax). Further details  
of the separately disclosed items are outlined in Note 4 to the Financial Report.
The Group demonstrated robust growth at the top line, however, the net profit after tax (NPAT) was affected by the recent acquisition 
of powercloud, a turnaround business within the German energy and utility market. Additionally, there was a reduction in the 
quantum of research and development capitalised, as this investment was redirected towards our lower cost talent centres.  
Further details on the Group’s results are outlined in the Chairperson and Managing Director’s Joint Report on page 8. 
In February 2024, Hansen acquired a German-based energy billing software provider, powercloud, expanding the Group’s presence 
into a key target market of the DACH(a) region. The purchase price of €17.7 million was 100% debt funded through an existing debt 
facility. powercloud was acquired as a turnaround project, and while it is still early in our integration process, and there remain some 
anticipated risks to mitigate, Hansen has made progress towards improving the profitability of the asset.
As part of Hansen’s ongoing efforts to improve efficiency and operate more sustainably, at the end of the year Hansen’s owned and 
operated Data Centre in Melbourne, Australia was closed(b). This was a well-planned exit as the Data Centre is no longer core  
to the strategic direction of the Company.
The Group’s operating revenue for FY24 was $353.1 million, an increase of 13.2% on FY23. Excluding the $18.4 million contribution 
from powercloud, Hansen’s core business revenue for FY24 was $334.7 million, an increase of 7.3% (or an 8.2% increase excluding 
revenue from the closed Data Centre) from FY23.
DIRECTORS’ REPORT
(a)	 DACH Region refers to the three central European countries of Germany (D), Austria (A) and Switzerland (CH).
(b)	 Data Centre effectively completed decommissioning in June 2024. Revenue for Data Centre has been reported in the Asia Pacific Region  
(FY23 $5.0m & FY24 $2.6m).
48
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Hansen Technologies Ltd

Reflecting the significant Operating revenue growth of Hansen over the last 10 years (15% CAGR since FY14), in June 2024 
a restructure was announced. To best support Hansen’s global reach, increased size and anticipated continued growth, the 
Company will have two operational verticals effective from 1 July 2024. This restructure helps position Hansen for further growth 
both organically and inorganically and creates careful succession planning at all levels. 
Niv Fernando, the Group’s new Chief Strategy Officer, has re-joined Hansen to focus on Mergers and Acquisitions and other strategic 
projects, while David Castree, Global President – Energy & Utilities, and Scott Weir Global President – Communications & Media, will 
independently manage their respective verticals. As a result of these changes Graeme Taylor’s role as our former CEO concluded as 
of 30th June 2024. Andrew Hansen resumes the broader role of Global CEO & Managing Director and Andrew will continue to focus 
on strategic initiatives and provide overall guidance at the senior leadership level.
Excluding the contribution from powercloud, Hansen’s Energy & Utilities vertical achieved organic revenue growth of 14.7% to 
$183.2 million from FY23, with strong performances across all the key regions. 
Communications & Media revenue of $148.9 million increased 1.2% from FY23. While there was a 10.3% decline in the Americas 
region, revenue generated for this vertical from the Asia Pacific region increased by 12.6% from FY24. There is an expectation of 
more robust growth in FY25 due to a burgeoning pipeline of opportunities.
Demonstrating the flexibility of Hansen’s operations, the Group does not have a dedicated pool of people devoted to innovation, 
enabling the Group to direct efforts where it is most needed. Across FY24, a large implementation project was underway for a major 
client in Australia with significant resources devoted to this billable work. The Group’s operating centres in India, Vietnam and 
Argentina are also beginning to deliver more innovation activities which is changing the cost profile over time. These two factors 
have resulted in a lower than anticipated amount of capitalised development costs (R&D) during FY24. Despite this lower level  
of capitalisation, the Group excluding powercloud maintained Underlying EBITDA margins of 30%.
Excluding powercloud, Hansen’s Underlying Cash EBITDA of $87.1 million increased by an impressive 11.1%. Hansen has a  
50-year track record of consistent cash generation. Demonstrating this steady, consistent growth, Hansen’s Underlying Cash 
EBITDA has grown 10.8% CAGR since FY19 (excluding powercloud).
The Group generated $59.1 million of operating cash flows, which has been used to retire net external debt of $37.3 million,  
pay dividends of $18.4 million (net of dividend reinvestments), and fund $15.5 million of capitalised development costs.  
Hansen borrowed an additional $55.3 million to fund the acquisition of powercloud and has already paid down $12.0 million  
of this borrowing. At 30 June 2024, the Group’s total borrowings were $70.2m and its net debt position was $24.5 million.  
Hansen’s overall leverage ratio remains very low at 0.3x.
At Hansen, only a portion of the overall R&D investment is capitalised. The business is continually evolving its products to exceed 
customers’ expectations. Hansen averages approximately 400,000 hours of expensed or capitalised innovation activities annually. 
This is in addition to the significant volume of activities that are customer funded. Both these segments of innovation contribute to 
the development of the Group’ leading edge technologies.
This innovation is being recognised by industry bodies. In the past 12 months, Hansen featured in nine technology analyst reports 
including the IDC MarketScape, in which Hansen was named in the ‘Major Players’ category. Hansen’s placement within the  
Major Players category attests to the strength of the value proposition for the energy and utilities sectors, against the backdrop  
of the energy transition.
Hansen’s Senior Vice President, Research and Development, Brian Cappellani was Honoured as Outstanding Contributor at TM 
Forum Accelerate 2024 in Portugal. The Outstanding Contributor Award is a testament to Brian’s significant contributions in driving 
the Communications industry to new heights. His invaluable role and direction in TM Forum’s ODA (Open Digital Architecture) 
Components and Canvas project have been truly exceptional.
Billing segment
The Billing segment represents a major part of the Group’s business operations, delivering $347.6 million of revenue in 2024 
(excluding powercloud $329.2 million) (2023: $305.0 million), which translates into a 14.0% increase (excluding powercloud 
7.9% increase). Segment profit before tax was $30.3 million in 2024 (excluding powercloud $44.8 million) (2023: $58.7 million), 
representing a 48.4% decrease (excluding powercloud 23.7% decrease).
49
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Hansen Technologies Ltd

DIRECTORS’ REPORT CONTINUED
Other activities
Segment revenues from other activities was $5.5 million in 2024 (2023: $6.8 million), representing a 19.1% decrease for the year. 
This 19.1% decrease in revenues resulted from an expected reduction in business activity associated with the planned closure  
of the Australian Data Centre completed in July 2024. Segment profit before tax was $1.0 million for 2024 (2023: $1.4 million), 
representing a 28.6% decrease for the year. 
Significant changes in the state of affairs
There have been no significant changes in the Group’s state of affairs during the financial year.
Subsequent events
No matters have arisen between the end of the financial year and the date of this report that have significantly affected or may 
significantly affect the operations of the Group, the results of those operations or the state of affairs of the Group in future years.
Opportunities and Business Risks
The business remains committed to increasing shareholder value while managing the risk profile of the Group.
The Energy and Communications markets continue to evolve and with this change comes complexity and opportunity. The 
Communications vertical is experiencing rapid progress in the roll-out and adoption of 5G technology. Energy continues to develop 
new offerings and the continued roll-out of green energy initiatives. Both verticals continue to develop enhanced digital platforms  
to deliver a satisfactory customer experience.
To ensure we deliver on our strategic objectives, the Group continues to operate an Enterprise Risk Management Framework 
that actively identifies, controls, plans and mitigates a wide array of risks across functions and geographies and seeks to unlock 
opportunities to gain a competitive advantage.
The material business risks that have the potential to impact Hansen’s financial prospects and future performance are outlined 
below, together with mitigating actions undertaken to minimise these risks.
Risk
Nature of Risk
Mitigating actions
Information 
security, including  
cyber attacks
Hansen may be exposed to an event 
or events which may result in Hansen 
or Hansen’s client’s information being 
unavailable, lost, stolen, copied, or 
otherwise compromised with adverse 
consequences for the business.  
Our information security risks remain 
heightened due to the growing 
sophistication and increased frequency  
of cyber attacks within all industries.
As the nature of cyber crime is constantly evolving, Hansen continues 
to invest in a wide range of information security protection and 
preventative measures in response to the increasing threats presented 
by cyber attacks and cyber terrorists. 
Hansen’s current Security Framework is based on inputs from leading 
industry standards such as ISO27001/2, National Institute of Standard 
and Technology (NIST) and Payment Card Industry Digital Security 
Standard. The overarching framework Hansen follows is the NIST 
Cyber Security Framework. An approach to improvement initiatives 
is currently being developed based on the Australian Cyber Security 
Centre’s Information Security Manual.
Critical to the success of our program are the following key success 
factors:
•	 continuous, visible support and commitment of Hansen’s executive 
management
•	 central management, with a robust and common strategy  
and policy across Hansen
•	 continuous training and awareness of all employees
•	 based on threat intelligence led thinking, adapting to the 
adversaries Tactics, Techniques and Procedures
•	 continual improvement
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Hansen Technologies Ltd

Risk
Nature of Risk
Mitigating actions
Technology 
change or  
failure of  
critical systems
Significant shifts in technology, including 
Artificial Intelligence, may adversely impact 
our business or the demands  
of the industries Hansen serves.
A critical technology system or process 
failure, whether by environmental disruption, 
error, or attack, may cause significant 
adverse impact to Hansen  
and Hansen’s clients.
Hansen maintains a highly-skilled team of technology professionals, 
who constantly test the potential utilisation and/or impact of emerging 
technologies. Mitigation of technology risk and optimal utilisation of 
new technology lies at the heart of Hansen’s software development 
practices. 
Hansen seeks to manage market change by maintaining its customer 
first approach. 
Hansen’s Business Continuity and Disaster Recovery Plans are tested, 
updated, and reviewed on an annual basis. The testing ensures 
that access to critical systems, including backup environments, are 
restored and any potential disruption minimised.
Delivery Execution 
Risk
The timely and effective delivery of software 
solutions is critical to client satisfaction and 
retention. Delivery execution risk arises 
from potential delays, cost overruns, and 
quality issues in delivering our solutions and 
services. 
Factors contributing to this risk include the 
increasing complexity of client projects, 
which can lead to longer development 
cycles and resource constraints; 
misallocation or shortage of skilled 
personnel, which can impede project 
timelines and quality; rapid changes in 
technology and integration with legacy 
systems, which can complicate project 
execution; reliance on third-party suppliers 
and partners, which can impact delivery if 
they fail to meet their commitments; and the 
risk of failing to adhere to evolving regulatory 
requirements, which can lead to project 
delays and additional costs.
To mitigate delivery execution risk, Hansen employs several strategies. 
We implement rigorous project management methodologies to ensure 
clear timelines, resource planning, and risk assessment for each 
project. Adopting agile development practices enhances flexibility and 
responsiveness to change, enabling quicker delivery cycles. 
Hansen continuously evaluates and optimises its resource allocation 
to ensure skilled personnel are available for critical projects. 
By maintaining strong relationships with key technology partners and 
suppliers, the Group secures reliable and timely inputs. Additionally, 
Hansen establishes a robust compliance monitoring framework to stay 
ahead of regulatory changes and integrate compliance checks into the 
project lifecycle.
Foreign exchange Due to its international operations, Hansen 
may be exposed to foreign exchange 
movements, which may impact the value of 
profits repatriated to Australia.
Hansen mitigates foreign exchange risk associated with its 
international operations by, where possible, funding its investments 
and operations in the local currency. Foreign currency transaction 
risks can be hedged, where appropriate. Hansen does not hedge 
translation risk on foreign currency earnings. 
External operating 
environment
Changes to the external operating 
environment, including macroeconomic 
factors such as inflation and interest rates as 
well as geopolitical factors, may negatively 
impact client demand and the cost of 
providing Hansen’s products.
Hansen has a diversified geographic presence and varied product and 
customer portfolio, which has a high portion of recurring revenues. 
Hansen actively monitors the impact of changes in the external 
operating environment on the business, including people, customers, 
financial performance, and financial position.
Investment 
opportunities
The Group has an active M&A program. 
Key risks of this strategy include financial 
challenges due to the substantial nature of 
the investment and the possibility of diluted 
shareholder value if anticipated synergies do 
not materialise.
Integration difficulties, including cultural 
clashes and loss of key talent, may disrupt 
operations. 
Potential risks relating to unsatisfactory 
vendor disclosure of known risks.
Regulatory and legal risks, such as delays 
in obtaining approvals, could hinder the 
success of the acquisition. 
Overestimating synergies and 
underestimating integration complexity pose 
additional risks.
Reputational damage may occur if the 
acquisition is not executed effectively.
Hansen’s approach to M&A involves careful planning and execution, 
with thorough due diligence to identify potential challenges and 
synergies conducted. 
Where an acquisition is made, a comprehensive integration strategy 
with clear timelines and responsibilities is developed. Cultural 
alignment and actions to retain key talent are priorities. 
Hansen ensures financial projections are thoroughly analysed  
and reviewed to avoid overpaying for the target company. 
During and post integration robust financial reporting and control 
systems are embedded. Hansen regularly assesses and adjusts the 
integration process as needed. 
51
Annual Report 2024
Hansen Technologies Ltd

DIRECTORS’ REPORT CONTINUED
Risk
Nature of Risk
Mitigating actions
Employee 
recruitment  
and retention
Hansen’s people are critical to the Group’s 
ongoing success. Loss of key people may 
lead to a loss of critical skills, knowledge, 
and experience, which may disrupt 
workflow, or impact key relationships 
with stakeholders and impact Hansen’s 
competitive advantages.
Hansen manages risks to the employee base by focusing on the 
employee value proposition. Hansen strives to create a positive work 
environment that fosters employee engagement and satisfaction. 
Hansen offers competitive remuneration and benefits packages 
tailored to the market in which personnel are based. Hansen conducts 
regular performance reviews to support its people and identify any 
potential issues early on.
Succession planning and knowledge sharing help mitigate any 
potential loss of knowledge from employee movements. 
Loss of customers Hansen maintains a diverse portfolio of Tier 
1 and 2 customers. A loss of a key customer 
due to market risk may negatively impact the 
financial success  
of the business.
Hansen has a diverse range of customers across geography and 
vertical with no one customer delivering more than 7% of Hansen’s 
total revenue.
Despite the relatively low risk of significant financial impact from the 
loss of one customer, Hansen is focused on meeting and exceeding 
customers’ expectations for system performance  
and service delivery.
Climate Change
Transition Risks – driven by policy, 
regulation, technology development, 
reputation, and market shift from goals  
to decarbonise.
Physical Risks – driven by extreme weather 
and long-term shifts in climate patterns that 
have direct impacts.
Hansen recognises the interconnectedness of climate and 
sustainability issues within its broader operations and takes a 
holistic and precautionary approach to the management of risks and 
opportunities.
•	 Implementation of a global Sustainability Strategy.
•	 Long-term planning and preparation for upcoming  
mandatory disclosures.
•	 Developing a global carbon emissions baseline while undertaking 
emissions reduction activities.
•	 Robust business continuity planning processes.
•	 Promoting and innovating renewable energy software development 
and ensuring the adaptability and reliability  
of services.
•	 Ongoing monitoring of market conditions.
•	 Shift to cloud-based data management.
•	 Robust business continuity planning processes.
•	 Lead time planning for equipment procurement. 
Outlook
At Hansen, the sectors we operate in, Energy & Utilities and Communications & Media, are dynamic and undergoing significant 
digital transformations. 
In the Energy & Utilities space the global addressable market for Customer Information Systems (CIS) is expected to grow  
at a CAGR of ~13% over FY24-29(1). 
The rapid roll out of renewable energy technologies, including smart grids, Virtual Power Plants and EV’s is driving the need for more 
informed and sophisticated billing and support solutions. The rollout is also driving significant changes in the regulatory environment 
as governing bodies race to develop policies to keep up with the technological changes while also controlling the shifting demand 
curve that these technologies bring.
Ultimately the race towards the electrification of the home and transport is pushing all energy companies to upgrade and enhance 
their solutions to stay relevant.
With regards to the powercloud acquisition, the integration work and investment to turnaround the business is underway. Our new 
vertical structure provides additional management capacity to support the integration efforts and manage the anticipated risks 
involved with transitioning the business to EBITDA profitability, which we expect to occur in late FY25.
In the Communications & Media sector at the end of 2023, there were 16.1 billion active IoT devices, a figure which is expected  
to grow to 39.9 billion in 2033(2).
(1) mordorintelligence.com
(2) transformainsights.com
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Hansen Technologies Ltd

While the rollout of 5G networks has been slower to monetise than expected, the rapid proliferation of the IoT continues to drive 
demand for Hansen’s products and services. As thought leaders in this space, Hansen has joined forces with Dutch CSP Odido 
Nederland and Gomibo Platforms for a pioneering project aimed at monetising 6G technology funded by the National Growth Fund 
of the Netherlands. As a Company that sits across the Energy & Utilities and Communications & Media, Hansen is well positioned  
to support the transition of both industries. 
Hansen remains committed to not just growing organically, but via a disciplined and focused aggregation approach. Hansen 
is predominantly targeting businesses within the Energy & Utilities and Communications & Media industries, with a focus on 
companies that are driving profitable innovation and growth.
Environmental regulations and climate change
The Group’s operations are not subject to any significant environmental Commonwealth or state regulations or laws. 
Recognising the importance of sustainability for the future of the Groups operations and in preparation for mandatory sustainability 
reporting – Australian Sustainability Standards and Corporate Sustainability Reporting Directive (Europe), Hansen has taken 
significant steps on its Sustainability journey during FY24.
In FY24, Hansen developed and began implementing a global Sustainability Strategy based on 20 material sustainability 
topics identified during FY23. The Sustainability Strategy is aligned with the ten principles of the UN Global Compact and key 
UN Sustainable Development Goals. It aims to effectively manage the Group’s sustainability-related risks and create social, 
environmental, and economic value through its products, services, and operations. 
In this report Hansen has delivered its inaugural Climate Report. The report is structured in line with the Task Force on Climate-
Related Financial Disclosures (TCFD) framework and sets the foundation for Hansen in its preparation for Australia’s forthcoming 
mandatory climate-related financial disclosure standards.
Commencing in FY22, Hansen’s FY21 Australian operations were certified as carbon neutral by Climate Active and we are very 
proud to report that Hansen’s Australian operations have been certified as carbon neutral for three years in a row. 
Hansen has set an FY26 emissions reduction target for its Australian operations. Its goal is to achieve an overarching target to 
reduce the emissions intensity of the existing business operations in Australia by 50% from its FY22 intensity of 107.88 tCO2-e 
per million dollars of revenue. The group also seeks to ensure a reduction in the absolute emissions of its existing FY22 business 
operations of 5,543.4 tCO2-e in Australia by no less than 40%.
Hansen’s emissions reduction activities have already delivered significant benefits. During FY23, the Group’s Australian operations’ 
emissions intensity has reduced by 16.3% from FY22, to 90.28 tCO2e per million dollars of revenue and is on track to deliver on its 
reduction targets for FY26.
As part of Hansen’s Sustainability Roadmap, the Group will be setting environmental targets and adopting responsible practices  
for a transition to the net-zero, resilient economy. Hansen’s climate strategy for its global emissions will be driven by establishing  
an emissions reduction pathway with targets aligned to the SBTi, with offsets being used for hard to abate emissions only.  
To achieve this, Hansen is in the process of measuring and benchmarking its global GHG emissions and the whole of business 
emissions intensity.
Corporate Governance Statement
Hansen and the Board are committed to achieving and demonstrating the highest standards of corporate governance. 
A description of the Group’s current corporate governance practices is set out in the Group’s corporate governance statement, 
which can be viewed at https://hansencx.com/about/investor relations.
Dividends paid and declared
A final dividend of 5 cents per share has been declared, partially franked to 2.1 cents per share, comprising of a regular dividend  
of 5 cents per share. The final dividend was announced to the market on 21 August 2024, with payment to be made on  
20 September 2024. The amount declared has not been recognised as a liability in the accounts of the Company as at 30 June 2024.
53
Annual Report 2024
Hansen Technologies Ltd

DIRECTORS’ REPORT CONTINUED
Dividends paid during the year, excluding dividends reinvested as part of the Company’s Dividend Reinvestment Plan (DRP):
•	 5 cents per share partially franked to 2.3 cents dividend paid on 21 March 2024, totalling $9,065,525; and
•	 5 cents per share partially franked to 1.5 cents final dividend paid on 20 September 2023, totalling $9,337,053.
This is consistent with the Board’s capital management policy that balances growth through acquisitions against the payment  
of dividends.
Performance rights
Performance rights over shares may be issued to Key Management Personnel (KMP) as an incentive for motivating and rewarding 
performance as well as encouraging longevity of employment. The issuing of performance rights is intended to enhance the 
alignment of KMP with the primary shareholder objective of increasing shareholder value.
Performance rights over unissued ordinary shares granted by the Company during the financial year to the KMP as part of their 
remuneration for the year ended 30 June 2024 are as follows:
Grant Date
Number of Rights Granted 
on 1 Jul 2023(1)
Executives
A Hansen(2)
–
D Meade
24,485
G Taylor
70,631
R English
22,862
Total
117,978
(1)	 The number of rights granted that will vest is conditional on achievement of financial and non-financial hurdles under the LTI plan. The above KMP will be 
awarded a combined total of additional 58,989 rights if they overachieve the performance measures. Refer to the Remuneration Report for further details.
(2)	 The resolution to grant Andrew Hansen’s FY24 LTI performance rights did not pass during the Company’s Annual General Meeting on 23 November 2023.  
The Board intends to grant Andrew Hansen additional cash remuneration in lieu of the performance rights, subject to the same vesting conditions being achieved.
There were no rights granted to the KMP over unissued ordinary shares since the end of the financial year as part of their remuneration.
All grants of rights are subject to the achievement of performance measurements. 
Further details regarding rights granted as remuneration are provided in the Remuneration Report.
Shares and performance rights
Unissued ordinary shares of the Company under performance rights at the date of this report are as follows:
Instrument
Plan
Grant Date
Vesting Date
Number of Rights
at 30 June 2024
Rights
LTI
15 Sep 2021
30 Jun 2024(1)
263,172
Rights
LTI
15 Sep 2022
30 Sep 2025(2),(3)
405,495
Rights
LTI
1 Jul 2023
30 Sep 2026(2),(4)
480,236
(1)	 Performance rights for the FY22 LTI plan of 241,576 have not exceeded the required specific annual KPIs and did not vest on 30 June 2024 and will be cancelled 
in due course. Remaining rights of 21,596 vested on 30 June 2024.
(2)	 All performance rights will vest on the vesting date as indicated in the above table, subject to achievement of specific measurement criteria.
(3)	 Expected vesting date is advised in writing by the Board following consideration of performance during the measurement period, but no later than  
30 September 2025.
(4) Expected vesting date is advised in writing by the Board following consideration of performance during the measurement period, but no later than  
30 September 2026.
Performance rights holders do not have any right, by virtue of the performance right held, to participate in any share issue of the 
Company. Performance rights will not give any right to participate in dividends or any voting rights until shares are issued upon  
the exercise of vested performance rights.
54
Annual Report 2024
Hansen Technologies Ltd

Shares issued on exercise of performance rights
The following ordinary shares of the Company were issued during or since the end of the financial year as a result of the exercise  
of performance rights:
Issued
Number of Ordinary Shares 
Issued on Exercise of
Performance Rights
August 2023
722,550
October 2023
20,144
September 2024
21,596
Total
764,290
Indemnification and insurance of Directors, officers and auditors
Indemnification
The Company has agreed to indemnify all of the current and former Directors and officers of the Company and its controlled entities 
against all liabilities to another person (other than the Company or a related body corporate) that may arise from their position as 
Directors and officers of the Company and its controlled entities, except where the liability arises out of conduct involving a lack of 
good faith. The agreement stipulates that the Company will meet the full amount of any such liabilities, including costs and expenses. 
The Group has not entered into any agreement to indemnify its auditors against any claims that might be made by third parties 
arising from their report on the annual Financial Report.
Insurance
Since the end of the previous financial year, the Company has paid insurance premiums in respect of Directors’ and Officers’ liability 
and legal expenses for insurance policies for current and former Directors and Officers, including executive officers of the Company 
and Directors, executive officers and secretaries of its controlled entities. The Directors have not included details of the nature of the 
liabilities covered or the amount of the premium paid in respect of the Directors’ and Officers’ liability and legal expenses insurance 
contracts as such disclosures are prohibited under the terms of the contract.
No insurance premium is paid in relation to the auditors.
Rounding of amounts
In accordance with ASIC Corporations (Rounding in Financial/Directors’ Reports) Instrument 2016/191, the amounts in the 
Financial Report have been rounded to the nearest one thousand dollars, or in certain cases, to the nearest dollar (where indicated).
Directors’ meetings
The number of meetings of the Board of Directors and of each Board Committee held during the financial year and the numbers  
of meetings attended by each Director were:
Board Meetings
Audit and Risk  
Committee Meetings
Remuneration  
Committee Meetings
Director
Eligible
Attended
Eligible
Attended
Eligible
Attended
Mr David Trude
14
13
–
–
–
–
Mr Bruce Adams
14
14
–
–
6
6
Mr Andrew Hansen
14
13
–
–
–
–
Mr Don Rankin
14
13
7
7
6
5
Mr David Osborne
14
14
7
7
–
–
Ms Lisa Pendlebury
14
14
7
7
6
6
Mr David Howell
14
12
7
5
6
5
Ms Rebecca Wilson
4
4
–
–
1
1
55
Annual Report 2024
Hansen Technologies Ltd

DIRECTORS’ REPORT CONTINUED
Directors’ interests in shares
Directors’ relevant interests in shares of the Company or options/rights over shares in the Company as at the date of this report are 
detailed below:
Directors’ Relevant Interests in:
Ordinary Shares 
of the Company
Rights over Shares 
in the Company
Mr David Trude
103,801
–
Mr Bruce Adams(1)
27,891,417
–
Mr Andrew Hansen(1)
28,663,262
168,998
Mr Don Rankin
25,000
–
Mr David Osborne(1)
28,125,448
–
Ms Lisa Pendlebury
13,869
–
Mr David Howell
43,805
–
Ms Rebecca Wilson(2)
–
–
(1)	 Each of Mr Bruce Adams, Mr Andrew Hansen and Mr David Osborne has a joint interest in a single parcel of 27,739,113 shares as at the date of this report.
(2)	 Rebecca Wilson was appointed as a Non-Executive Director on 28 March 2024.
Proceedings on behalf of the company
No person applied for leave of Court to bring proceedings on behalf of the Company or any of its subsidiaries.
Directors’ interests in contracts
Directors’ interests in contracts with the Company are limited to the provision of leased premises on arm’s length terms and are 
disclosed in Note 25 to the financial statements.
Auditor’s Independence Declaration
A copy of the Auditor’s Independence Declaration as required under section 307C of the Corporations Act 2001 in relation to  
the audit for the financial year is provided with this report. 
Non-audit services
Non-audit services were provided by the auditors of the Group during the year, namely RSM Australia Partners, network firms of RSM 
and other non-related audit firms as detailed below. The Directors are satisfied that the provision of the non-audit services during the 
year by the auditors is compatible with the general standard of independence for auditors imposed by the Corporations Act 2001. 
The nature and scope of each type of non-audit service provided means that auditor independence was not compromised.
2024 
$
2023 
$
Amounts paid and payable to RSM Australia for non-audit services:
–  compliance services
3,515
13,715
Sub-total
3,515
13,715
Amounts paid and payable to network firms of RSM Australia for non-audit services:
–  taxation services
50,279
39,636
–  compliance services
56,548
48,149
Sub-total
106,827
87,785
Amounts paid and payable to non-related auditors of Group entities for non-audit services:
–  taxation services
70,666
61,546
–  compliance services
28,228
51,690
–  ESG framework and policy review
56,000
–
Sub-total
154,894
113,236
Total auditor’s remuneration for non-audit services
265,236
214,736
Auditor’s remuneration is disclosed in Note 27 of the Financial Report.
56
Annual Report 2024
Hansen Technologies Ltd

REMUNERATION REPORT
Dear Shareholder,
On behalf of the Board of Directors, I am pleased to present the Remuneration Report of the Group, consisting of Hansen 
Technologies Limited (“the Company”) and its controlled entities for the 2024 financial year. 
Across the 2024 financial year, the base Hansen business (excluding the recent powercloud acquisition) has delivered strong 
revenue growth, stable Underlying EBITDA margins and continued to generate solid operating cash flow. The continued stability and 
predictability of Hansen’s base business is testament to the strength and leadership of our global management team in continuing  
to drive the business forward through a combination of new logo wins and the retention and expansion of existing customers. 
In June 2024, Hansen announced key structural and leadership changes to the market, undertaken to best support Hansen’s global 
reach, increased size and anticipated growth. Under the new structure, the Company will have two operational verticals effective 
from 1 July 2024: 
•	 Energy & Utilities – led by David Castree as Global President for Energy & Utilities 
•	 Communications & Media – led by Scott Weir as Global President for Communications & Media 
With the plans for the new structure finalised, Hansen’s current Chief Executive Officer (CEO), Graeme Taylor’s position as CEO 
concluded effective 30 June 2024. Graeme has played a pivotal role in guiding the company over the past year, enabling the 
Company to focus on establishing this new structure and providing stability through this period of change. Current Managing 
Director (MD) and former CEO, Andrew Hansen, has resumed the role of Global CEO & Managing Director of Hansen, with the 
new structure enabling him to continue his focus on strategic initiatives and provide guidance at the Executive level. Hansen also 
announced the appointment of Niv Fernando, a former senior executive at Hansen, as the Chief Strategy Officer. 
FY24 Short Term Incentive (STI) and Long Term Incentive (LTI) outcomes 
At the completion of the 2024 financial year, the Remuneration Committee assessed the performance outcomes of the FY24 STI 
scheme as well as the FY22 LTI scheme that concluded as at June 30th 2024. 
Regarding the STI outcome, the Executive team exceeded the organic revenue growth target, and therefore 100% of the 
measurement was awarded. The EBITDA target was however not fully achieved, with linear outcomes of 49%. The non-financial 
performance measures for the Executive team were assessed and awarded based on clear and specific short-term strategic 
initiatives that were set at the start of the year. The achievement of these non-financial targets is disclosed in this report. 
Regarding the LTI outcome, the first measurement criteria was the relative TSR performance of Hansen versus the ASX Small 
Ordinaries Index. This measurement criteria was not achieved. The second measurement criteria was aligned with achieving 
revenue CAGR growth of 12.5% over the three-year performance period. Whilst organic revenues increased throughout this period, 
the lack of M&A activity, due to elevated purchase price valuations and pandemic related challenges, resulted in this target not being 
achieved. The KMP rights for this scheme have subsequently lapsed. Further information on the outcome of the FY22 LTI scheme  
is outlined in this report. 
2023 AGM results 
Following constructive feedback received at the 2023 AGM, we have listened to our shareholders and have undertaken a review  
of our compensation models for Directors, Executives and Key Management Personnel (KMP). As part of our review process,  
we engaged the services of PricewaterhouseCoopers (PwC) and also worked with our stakeholders and sought feedback  
on our updated remuneration structure.
Changes to FY25 STI 
In response to feedback received, we have implemented changes to our FY25 STI plan. The FY25 STI plan replaces the Budgeted 
EBITDA measure with a budgeted Underlying Cash EBITDA measure and introduces a minimum Underlying Cash EBITDA margin 
gateway whilst retaining the Budgeted revenue measure. Underlying Cash EBITDA represents Underlying EBITDA less capitalised 
development costs and is an important metric to incentivise management to make investment decisions aligned with an appropriate 
return on investment. I am pleased to advise that to further align our remuneration practices with our long-term Sustainability 
Strategy, the FY25 STI plan also introduces a compliance gateway related to the completion of mandatory compliance training.
57
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REMUNERATION REPORT CONTINUED
Changes to FY25 LTI
At the 2023 AGM, we received some shareholder feedback, outlining concerns with the FY24 LTI scheme. Key concerns raised 
against the scheme included a lack of transparency and a perceived misalignment of the scheme’s structure with shareholder 
interests. We have subsequently sought investor feedback and expert third-party advice on our LTI structure. Key changes to  
the FY25 LTI structure include: 
•	 The introduction of an Absolute Total Shareholder Return (aTSR) growth metric with 50% of performance rights allocated to this 
metric and prospective disclosure of the Absolute TSR growth measures. An Absolute TSR measure ensures that rewards are 
directly aligned to shareholder returns over the vesting period. 
•	 Retention of Organic Revenue growth and Underlying EBTIDA growth targets with the remaining 50% of the performance 
rights allocated equally across the two measures. Performance against the Organic Revenue growth and Underlying EBITDA 
growth targets will also be disclosed retrospectively in the FY27 Annual Report. As both targets are fundamental to how Hansen 
Executives manage and execute on strategic initiatives, these targets remain core to the LTI scheme. 
Absolute TSR growth targets align executive reward with what the Board considers to be acceptable levels of return to shareholders 
over the performance period. An Absolute TSR metric ensures that rewards are directly aligned with shareholder returns over the 
vesting period. Using Absolute rather than Relative TSR removes uncertainty associated with short-term fluctuations from peer 
companies that are beyond the control of KMP, thus ensuring KMP remain focused on business fundamentals and are effectively 
motivated to deliver long-term sustainable value to shareholders.
Organic Revenue growth is a transparent and easily measurable metric. It promotes sustainable performance and motivates our 
KMP to develop and execute strategies that nurture customer relationships, improve product offerings, enhance operational 
efficiency, and to prioritise profitable sustainable revenue streams over short-term gains. 
Underlying EBITDA growth is a widely recognised metric by Hansen’s employees, shareholders and analysts. By focusing 
on Underlying EBITDA growth, KMP are incentivised to drive operational excellence, optimise cost structures, and maximise 
profitability, encouraging Hansen’s KMP to make strategic decisions that enhance the long-term financial health and sustainability  
of the company. 
All three of the above metrics and the revised allocation of the FY25 LTI, ensures our LTI structure remains strongly aligned with 
shareholder interests and the Group’s strategic initiatives to generate sustainable long-term shareholder value by way of increasing 
profitability and cash generation.
Improved disclosure 
We understand our investors’ need for more transparent disclosures. To address this concern, we have committed to providing 
retrospective disclosure of both our STI and LTI targets and hurdles. To this end, our FY24 Remuneration Report includes increased 
disclosure of performance against our FY24 STI and FY22 LTI targets. We will continue to retrospectively disclose STI and LTI 
targets and hurdles.
In Closing 
Hansen as a unique founder led company is focused on sustainable growth and profits over the long term, whilst balancing 
the challenges faced by our customers, employees and shareholders. This long-term focus helps ensure that Executive and 
Management behaviours are always aligned with shareholders and their interests. The Remuneration Committee has introduced  
the FY25 incentive scheme on this very basis. 
The Board is also committed to the ongoing review of the Group’s Remuneration Framework to ensure it remains fair, transparent, 
and achieves its objectives of incentivising and rewarding performance that optimises business and shareholder value and ensuring 
the Company is well placed to attract, retain and motivate a talented Executive team. 
Yours sincerely,
David Howell  
Chair of the Remuneration Committee
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OUR DETAILED REMUNERATION REPORT (AUDITED)
The Remuneration Report for the year ended 30 June 2024 outlines key aspects of our remuneration framework and has been 
prepared and audited in accordance with the Corporations Act 2001.
Our Remuneration Report contains the following sections:
1.	 Persons to whom this report applies
2.	 Our remuneration framework
3.	 How reward is linked to performance
4.	 Remuneration details: Executive KMP
5.	 FY25 Incentive Plan
6.	 Contractual arrangements with Executive KMP
7.	 Remuneration details: Non-Executive KMP
8.	 Share-based remuneration disclosures
9.	 Other transactions with KMP
10.	 Employee Share Trust
1.  Persons to whom this report applies
The remuneration disclosures in the Report cover the following persons who were classified as the Key Management Personnel 
(KMP) of the Group during the 2024 financial year. KMP are those persons who, directly or indirectly, have authority and 
responsibility for planning, directing and controlling the major activities of the Group:
Executives(1)
Andrew Hansen
Managing Director 
Graeme Taylor(2)
Chief Executive Officer (CEO)
Darren Meade
Group Head of Delivery
Richard English
Chief Financial Officer
Non-Executive Directors
David Trude
Chairperson and Independent Non-Executive Director
Lisa Pendlebury
Independent Non-Executive Director 
David Howell
Independent Non-Executive Director
Don Rankin
Independent Non-Executive Director 
Rebecca Wilson 
Independent Non-Executive Director (Appointed on 28 March 2024)
Bruce Adams
Non-Executive Director
David Osborne
Non-Executive Director
(1)	 These executives of the Group were classified as KMP during the 2024 financial year and unless stated otherwise, were KMP for the entire year.
(2) 	Graeme Taylor ceased to be a KMP effective 30 June 2024.
At the 2023 Annual General Meeting, the FY24 Remuneration Report was presented and received a 57.50% approval result from 
shareholders, resulting in a first shareholder strike. A resolution for the issue of rights under the Long-Term Incentive (LTI) plan for the 
Managing Director did not achieve the necessary votes for passage, with 54.68% voting against the resolution. As a result of this 
outcome, if the Managing Director meets the measurement criteria for the FY24 LTI scheme, the incentive will be settled accordingly 
as a cash payment.
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REMUNERATION REPORT CONTINUED
2.  Our remuneration framework
People are at the heart of the Group’s success, enabling us to deliver on our vision and long-term goals. Our remuneration 
framework focuses on providing competitive fixed pay and variable pay that rewards achievement of the Group’s annual objectives 
and long-term growth in shareholder value.
Remuneration outcomes are aligned with both individual and Group performance, ensuring that employees are rewarded for overall 
Group achievement as well as their individual contribution to the Group’s success. This aligns remuneration to both individual 
performance and value creation for shareholders.
(a)  Remuneration governance
The Board annually reviews the Group’s remuneration principles, practices, strategy and approach to ensure they support the 
Group’s long-term business strategy and are appropriate for a listed company of our size and nature.
The Board has delegated to the Remuneration Committee the responsibility for reviewing and making recommendations to  
the Board regarding compensation arrangements for the Directors, Executive KMP and the balance of the Managing Director’s 
direct reports. As at 30 June 2024, the Remuneration Committee was made up of five Non-Executive Directors: David Howell  
(Chair of the Remuneration Committee), Bruce Adams, Don Rankin,Lisa Pendlebury and Rebecca Wilson, the majority of  
whom are independent. 
The Managing Director and other Directors attend meetings as required at the invitation of the Committee Chair.
The Remuneration Committee assesses the appropriateness of both the nature and amount of remuneration paid to the Executive 
and Non-Executive KMP on an annual basis by reference to market conditions and current remuneration practices, with the overall 
objective of ensuring maximum company performance and shareholder benefit from the retention of a quality Board and Executive 
team. The Committee also engages professional support as required to ensure remuneration practices remain in step with the 
market as well as the size and nature of the business.
During FY24, the Committee engaged PwC as an independent advisor to the Committee to undertake a review of the STI and LTI 
frameworks and provide market practice information and insights. The Committee is satisfied that the advice provided by PwC was 
free from undue influence and no remuneration recommendations, as defined by the Corporations Act 2001 (Cth), were provided.
(i)  Executive KMP remuneration review process
Managing Director
Remuneration Committee
Board
•	 Assesses each Senior Executive’s 
current year performance based 
on actual outcomes relative 
to agreed targets, general 
performance and market 
conditions.
•	 Provides appropriate 
recommendations to the 
Remuneration Committee  
on incentive payments for  
the current year.
•	 Provides appropriate 
recommendations to the 
Remuneration Committee of  
the amount of fixed remuneration, 
appropriate STI targets and  
LTI payments for future 
measurement periods. 
•	 Reviews the Managing Director’s 
recommendations with respect to 
the Executive team and provides 
appropriate recommendations  
to the Board. 
•	 Assesses the Managing Director’s 
current year performance and 
remuneration outcomes against 
agreed targets, formulating a 
recommendation to the Board.
•	 Provides appropriate 
recommendations to the Board 
of the amount of the Managing 
Director’s fixed remuneration,  
and appropriate STI and LTI 
targets for the future measurement 
period, considering general 
performance, market conditions 
and other external factors.
•	 Reviews the Remuneration 
Committee’s recommendations. 
•	 Approves current year STI  
and LTI plans.
•	 Approves the remuneration 
structure for future 
measurement periods,  
including STI and LTI targets.
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(ii)  Non-Executive Directors remuneration review process
Non-Executive Directors’ remuneration is governed by resolutions passed at a General Meeting of the Shareholders. During the 
AGM held on 23 November 2023, shareholders approved an increase to the Non-Executive Directors’ maximum remuneration 
payable from $780,000 to $860,000. 
Non-Executive Directors are excluded from participation in the Company’s equity incentive plans.
(iii)  Remuneration strategy, structure and market practice
To support the review of the 2024 remuneration framework, the Remuneration Committee has considered detailed and extensive 
reports, inputs and benchmarking provided to the Committee in relation to the remuneration strategy, structure, market and 
competitor practice. The Committee will supplement this internal advice with external specialist advice from time to time. In April 
2024, the Remuneration Committee engaged PwC to provide independent external advice in relation to the remuneration strategy, 
structure, market and competitor practices. The Committee considered this advice and adopted the recommendations for the 
FY25 remuneration framework. The FY25 incentive plan is outlined in this report.
(b)  Remuneration structure (FY24 Plan)
OBJECTIVE
COMPONENT AND FORM
ASSESSMENT
Attract and retain employees 
with the skills and experience 
associated with the role.
Total Fixed 
Remuneration (TFR)
Cash + non-cash  
benefits
Fixed
Market data, 
individual experience 
and performance
Incentivise and reward 
achievement of annual 
performance objectives 
and business outcomes.
Short-term  
incentive
Cash
Variable  
(‘at-risk’)
Annual performance 
based on financial 
and non-financial 
targets
Align motivations with 
shareholder interests and 
creation of long-term value.
Long-term  
incentive
Performance rights 
to shares (3 years)
Continuous 
employment, Returns 
and EBITDA targets
(i)  Total Remuneration Mix 
The following diagram sets out the proportional mix of remuneration across the three categories of incentives (TFR, STI and LTI)  
for the Managing Director, CEO and KMP, at the target and maximum incentive opportunities:
53%
Remuneration Mix
Other KMP at Maximum
Incentive Opportunity
Other KMP at Target
Incentive Opportunity
MD & CEO at Maximum
Incentive Opportunity
MD & CEO at Target
Incentive Opportunity
STI
Total Fixed Remuneration
LTI
21%
Performance Based
26%
43%
24%
33%
66%
17%
17%
58%
20%
22%
Performance Based
Performance Based
Performance Based
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REMUNERATION REPORT CONTINUED
(ii)  Total Fixed Remuneration (TFR) 
TFR typically includes base salary and superannuation contributions and may include, at the discretion of the Board, other benefits 
such as a motor vehicle (aggregated with associated fringe benefits tax to represent the total employment cost to the Group). TFR 
is determined with reference to available market data, the scope of an individual’s role and the qualifications and experience of the 
individual, as well as geographic location. TFR is reviewed annually to account for market movements and individual performance 
outcomes. See page 74 for a summary of Executive KMP contracts.
FY24 Short-Term Incentive (STI) Plan
Managing Director and CEO
Other KMP
Objective
To incentivise and align rewards attainable by Executive KMP with the achievement of specific 
annual objectives of the Group and the creation of shareholder value
Performance Period
Annual aligned with financial year – 1 July 2023 to 
30 June 2024
Payment Method
Cash
Target STI Opportunity
40% of TFR
25% of TFR
Maximum STI Opportunity
150% of target STI (54% of TFR)
150% of target STI (33.8% of TFR)
Performance Measures
Financial KPIs (70%):	
Budgeted Revenue (50%)
	
Budgeted EBITDA (50%)
Non-Financial KPIs (30%):	 Non-financial KPIs are assessed and awarded up to a maximum  
of 100% based on specific outcomes.
Gateway: 	
93% of Budgeted Revenue and Budgeted EBITDA.
How Performance  
is Measured
Financial KPIs  
(70% total STI)
0%
25%
50%
75%
100%
125%
150%
< 80%
85%
90%
95%
100%
105%
110%
115%
>120%
Financial KPI achievement
% STI awarded 
(financial component)
(93% to 97% achievement)
0% to 100% of financial 
STI awarded on linear basis
(97% to 103% achievement)
100% of financial 
STI awarded
(0% to 93% achievement)
No award
(103% to a maximum
110% achievement)
100% to 150% of 
financial STI awarded 
on linear basis
Non-financial 
KPIs  
(30% total STI)
Non-financial KPIs are assessed and awarded up to a maximum  
of 100% based on specific outcomes. 
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How Performance 
Measures are Determined
The performance measures (KPIs) selected reflect financial, strategic and operational objectives 
relevant to the level and function of the role that are central to achievement of delivering the best 
possible outcome over the next 12 months given the current economic environment. Financial 
measures selected are measures against which management and the Board assess the short-term 
financial performance of the Group. 
The selection of non-financial KPIs varies depending on each KMP’s roles and responsibilities within 
the Group. These may include achievement of specific strategic projects that drive the best possible 
outcome over the next 12 months. Each KMP may have a number of separate non-financial KPIs. 
Achievement of each individual’s non-financial KPIs is determined by reference to an assigned 
performance rating determined by the Managing Director and the Board at the end of the financial 
year in accordance with the process described on page 60. 
Achievement of financial KPIs is determined by reference to the Group’s audited accounts for the 
measurement period. No payment is made in respect of financial KPIs to any KMP if the target 
amount is not met for the Group (set at 93% of budgeted revenue and EBITDA).
The Board retains final discretion over incentive payments to ensure outcomes appropriately reflect 
performance and achieve objectives of the executive incentive scheme.
What happens if an 
executive leaves?
If an eligible executive ceases employment with the Group during the performance period other 
than by way of dismissal or resignation (e.g., death, total and permanent disablement, redundancy, 
retrenchment or retirement with prior written consent of the Board) then the cash entitlements  
will be awarded on a pro-rata basis according to the eligible period of time served up until the 
termination date. 
Where termination occurs by way of dismissal or resignation prior to the end of the measurement 
period, the cash component may be paid on a pro-rata basis at the Board’s discretion. 
If termination of employment occurs for serious misconduct all cash entitlements will be forfeited 
and will lapse.
Changes from the  
FY23 STI Plan
There have been no changes from the FY23 STI Plan.
(iii)  FY24 Long-Term Incentive (LTI) Plan
Managing Director and CEO
Other KMP
Objective
To align the rewards attainable by Executive KMP with the achievement of long-term strategic and 
financial objectives of the Group that are directly aligned with increasing shareholder value. Eligibility 
to participate in the LTI scheme is determined by the Board and is targeted at senior executives 
whose role contributes significantly to the performance of the Group.
Performance Period
3 years; 1 July 2023 to 30 June 2026
Target LTI Opportunity
50% of TFR
25% of TFR
Maximum LTI Opportunity
150% of target opportunity (75% of TFR)
150% of target opportunity (37.5% of TFR)
Payment Method
LTIs are awarded as performance rights on achievement of performance measures. Performance 
rights allocated under this plan are determined using “face value methodology” being the 5 trading 
day VWAP up to 30 June 2023.
Upon vesting each performance right entitles the eligible executive to be issued with a share.
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REMUNERATION REPORT CONTINUED
How is performance 
measured?
Vesting of the LTI awards are subject to the following criteria:
1. Three years of continuous employment with the Group from 1 July 2023 to 30 June 2026.
2. Adherence with appropriate malus provisions over the measurement period.
3. Satisfaction of key hurdles including minimum Revenue CAGR and achievement of minimum 
EBITDA margins across the three years.
4. Achievement of the thresholds over the same three-year period as set out below:
Group Organic Revenue 
Growth
50%
50%
Group EBITDA Growth
Group Organic Revenue Growth
Group EBITDA Growth
Achievement of minimum 
EBITDA Growth targets across 
the three-year period. 
EBITDA growth drives 
efficiency and sustainable 
cash flow performance. It 
evaluates KMP consistently, 
enhances shareholder value, 
and supports and encourages 
Hansen’s long-term success.
Achievement of minimum Organic 
Revenue Growth targets across  
the three-year period. 
Organic Revenue Growth is a 
transparent, metric that drives 
sustainable performance. It 
motivates executives to prioritise 
customer relationships, product 
improvement, and operational 
efficiency for long-term sustainable 
revenue streams.
The proportion of rights that may vest based on both the Organic Revenue Growth and EBITDA 
growth targets is determined based on the following vesting schedule: 
Percentage achievement against Revenue 
and EBITDA targets
Percentage of performance rights that will vest
< 93% 
None
> 93% < 97%
0% to 100% on a linear basis
> 97% < 103%
100% 
>103% <110%
100% to 150% on a linear basis
The Board has discretion to change the amount awarded if the Board considers the outcome to be 
misaligned given the circumstances that prevailed over the relevant measurement period and the 
experience of shareholders.
Performance rights will be forfeited if performance conditions are not met.
What happens if an 
executive leaves?
If an eligible executive ceases employment with the Group during the performance period other 
than by way of dismissal or resignation (e.g., death, total and permanent disablement, redundancy, 
retrenchment or retirement with prior written consent of the Board) then the unvested performance 
rights will vest on a pro-rata basis according to the eligible period of time served up until the 
termination date.
Where termination occurs by way of dismissal or resignation prior to the vesting of the performance 
rights, unvested rights may vest on a pro-rata basis according to the eligible period of time served 
up until the termination date at the Board’s discretion. 
If termination of employment occurs for serious misconduct all vested and unvested rights will be 
forfeited and will lapse.
Changes from FY23  
LTI Plan
The FY24 LTI scheme replaces the previous two LTI measurements of Relative Total Shareholder 
Return (rTSR) and 12.5% Revenue CAGR and introduces two new financial measurement criterion, 
achievement of Board defined three-year cumulative organic revenue and EBITDA growth targets.
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Hansen Technologies Ltd

3.  How reward is linked to performance
(a)  Performance against STI outcomes 
A summary of key measurement criteria of the Group’s financial performance for the financial years ended over the last five financial 
years is below.
270.0
280.0
290.0
300.0
310.0
320.0
330.0
340.0
2024
2023
2022
2021
2020
0
20
40
60
80
100
120
140
2024
2023
2022
2021
2020
311.8
301.4
307.7
296.5
334.7
5-year CAGR: 3%
100.7
80.7
119.3
100.0
96.0
5-year CAGR: 4%
Operating Revenue ($m)
EBITDA ($m)
(1)
(1)
(1)	 Operating revenue and EBITDA results excluding powercloud and underlying adjustments.
The relative weighting of the STI measures and target achieved for FY24 is set out below:
Measures
Weighting
% of Target Achieved
% of STI 
Payout(1)
Group Revenue
35%
Minimum 
93%
Target  
>97% <103%
Maximum  
>103% <110%
Achieved (101%)
100%
Group EBITDA
35%
Minimum 
93%
Target  
>97% <103%
Maximum  
>103% <110%
Achieved (95.3%)
49%
Non-Financial 
Measures
30%
3
1
2
2
Strategic  
initiatives
Growth  
initiatives
Operational 
Efficiency
Leadership  
& Culture
92%
Total
Target 
100%
Maximum 
150%
Achieved (96%)
76%
(1)	 STI payout is calculated on a linear basis.
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REMUNERATION REPORT CONTINUED
The table below summarises the STI outcome of the Managing Director, CEO and other KMP:
FY24
FY23
Potential 
Target 
Opportunity 
$
Awarded 
70% 
Financial
Awarded 
30% 
Non-Financial 
KPIs
Potential 
Target 
Opportunity 
$
Awarded 
70% 
Financial
Awarded 
30% 
Non-Financial 
KPIs
Andrew Hansen
391,759
66.1%
85.0%
458,006
124.9%
100.0%
Darren Meade
126,099
78.6%
100.0%
130,804
120.1%
100.0%
Graeme Taylor
291,000
66.1%
100.0%
141,231
120.1%
100.0%
Richard English(1)
117,739
78.6%
87.5%
46,508
120.1%
100.0%
(1) Richard English commenced as an Executive KMP on 22 February 2023. The numbers presented above reflect his remuneration from when he commenced his 
role as an Executive KMP.
(b)  Performance against equity outcomes
All existing incentive plans include equity outcomes that will continue to be measured and reported in the Group’s future 
Remuneration Reports. 
The following table sets out the different incentive plans with equity outcomes in FY24 and future financial years and their specific 
grant details and performance measures: 
Grant date
Plan Security Performance measure/s
Sect. 
3 ref.
Status
1 Jul 2020
FY21 Right
2-year cont. employment after 
achieving FY21 STI measures(1)
(b)(i)
15 Sep 2021
FY22 Right
Group Revenue, rTSR, 3-yr cont. 
employment
(b)(ii)
15 Sep 2022
FY23 Right
Group Revenue, rTSR, 3-yr cont. 
employment
(b)(iii), 
(b)(v)
1 Jul 2023
FY24 Right
Group Organic Revenue, Group 
EBITDA Growth cont. employment
(b)(iv), 
(b)(v)
2021 
and prior 
2022
2023
2024
2025
2026
(1)	 Applies to all KMP, except for the CFO (KMP).
Key:
	 Measurement period.
	 135% of the STI measure-linked rights vested on 30 June 2023 and exercised on 14 August 2023.
	 LTI performance rights granted on 15 September 2021 have not exceeded the specific annual financial KPIs and did not vest  
on 30 June 2024 and will be cancelled in due course.
	 Yet to vest.
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(i)  Performance against LTI plan measures (FY22 LTI plans)
A summary of key measurement criteria of the Group’s performance relevant for assessing shareholder value creation over the last 
four financial years is shown below: 
260.0
270.0
280.0
290.0
300.0
310.0
320.0
330.0
340.0
350.0
360.0
2024
2023
2022
2021
2020
311.8
301.4
307.7
296.5
353.1
5-year CAGR: 4%
Operating Revenue ($m)
The chart below highlights the share price performance of Hansen relative to S&P/ASX Small Ordinaries Index for the previous  
four years: 
July 2021
July 2022
July 2023
July 2024
110%
90%
80%
70%
60%
50%
HSN
S&P/ASX Small Ordinaries (AUD)
100%
Performance outcomes against FY22 LTI plan measures
The relative weighting of FY22 LTI measures and percentage of performance rights vested is set out below:
Measures
Weighting
% of Target Achieved
% of Performance Rights Vested
12.5% revenue 
CAGR over 3 years
50%
Minimum 
93%
Target  
>97% <103%
Maximum  
>103% <110%
Achieved (33%)
0%
rTSR
50%
Minimum 
50th percentile
Target 
>50th <75th 
percentile
Maximum 
>75th percentile
Achieved (29th percentile)
0%
As indicated above, the performance rights granted under the FY22 LTI plan have not exceeded the required specific annual 
financial KPIs. Therefore, the performance rights did not vest on 30 June 2024 and will be cancelled in due course.
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REMUNERATION REPORT CONTINUED
(ii)  Performance against FY23 LTI plan measures
Performance rights granted in FY23 have performance conditions attached that will be measured over three years. Assessment and 
vesting (where conditions are attached) will occur after the completion of FY25. 
(iii)  Performance against FY24 LTI plan measures
Performance rights granted in FY24 have performance conditions attached that will be measured over three years. Assessment and 
vesting (where conditions are attached) will occur after the completion of FY26. 
(iv)  Performance against FY25 LTI plan measures
Performance rights granted in FY25 have performance conditions attached that will be measured over three years. Assessment and 
vesting (where conditions are attached) will occur after the completion of FY27.
(v)  Performance rights granted in FY24
The table below sets out the value of LTI performance rights granted in the FY23 and FY24 LTI plans.
FY24
FY23
Value granted(1) $
Andrew Hansen(2)
–
353,337
Darren Meade
117,528
83,088
Graeme Taylor
339,029
89,711
Richard English
109,738
22,152
(1)	 Represents the value of performance rights at grant date, calculated in accordance with AASB 2 Share-based Payment. The fair value of the rights has been 
determined by an independent external valuation expert in accordance with Australian Accounting Standards. The fair value of the LTI rights was based on 
Monte Carlo simulation option pricing model for the TSR component and BSOPM for the Group Revenue component. Note 17(b) to the Group’s financial 
statements outlines the valuation methodology and key inputs and assumptions to the valuation in greater detail. 
(2)	 The resolution to grant Andrew Hansen’s FY24 LTI performance rights did not pass during the Company’s Annual General Meeting on 23 November 2023.  
The Board intends to grant Andrew Hansen additional cash remuneration in lieu of the performance rights, subject to the same vesting conditions being achieved.
4.  Remuneration details: Executive KMP
Statutory remuneration details
Details of Executive KMP remuneration for the 2024 and 2023 financial years are set out in the table below:
Fixed 
Remuneration
Variable 
Remuneration
Total
Executive 
KMP
Year
Cash 
Salary 
$
Super 
$
Non-
monetary 
benefits 
$
Annual & 
long 
service 
leave 
$ 
Total 
$
STI(1)
awarded 
$
LTI(2) 
fair value 
$
Other 
$
Total 
$
Perform-
ance 
related 
%
Andrew 
Hansen
2024
946,274
27,500
2,459
23,521
999,754 
281,117 393,875(3)
– 1,674,746
40%
2023
930,003
27,500
2,342
(33,294)
926,551
649,876
241,735
– 1,818,162
49%
Darren 
Meade
2024
489,859
27,500
–
9,390
526,749
107,217
96,020
–
729,986
28%
2023
441,028
27,500
2,791
(5,466)
465,853
173,369
56,844
–
696,066
33%
Graeme 
Taylor
2024
726,636
27,500
–
41,905
796,041
221,910
174,385 595,029(4) 1,787,365
55%
2023
478,799
27,500
26,973
(37,885)
495,387
182,024
61,376
–
738,787
33%
Richard 
English
2024
454,329
27,500
–
10,102
491,931
97,787
78,859 
–
668,577
26%
2023(5)
176,595
272
–
(1,114)
175,753
44,512
21,435
–
241,700
27%
Total
2024
2,617,098
110,000
2,459
84,918 2,814,475
708,031
743,139
595,029 4,860,674
42%
2023
2,026,425
82,772
32,106
(77,759) 2,063,544 1,049,781
381,390
– 3,494,715
41%
(1) 	Represents STI awarded and accrued in relation to actual performance during the 2024 and 2023 financial years. FY23 STI includes performance rights granted 
as remuneration that are valued at grant date in accordance with AASB 2 Share-based Payment and are amortised over the vesting period.
(2)	 Performance rights granted as remuneration are valued at grant date in accordance with AASB 2 Share-based Payment and are amortised over the vesting period.
(3)	 The resolution to grant Andrew Hansen’s FY24 LTI performance rights did not pass during the Company’s Annual General Meeting on 23 November 2023.  
As a result, in lieu of performance rights, Andrew Hansen will be granted cash remuneration, subject to the same vesting conditions being achieved.
(4)	 A total of $595,029 was accrued as additional termination benefits as at 30 June 2024, which includes Board discretion as a good leaver. All terminations 
benefits will be paid out on 30 September 2024. Excluding these termination benefits, the performance related % would have been 33%.
(5)	 Richard English commenced as an Executive KMP on 22 February 2023. The numbers presented above reflect his remuneration from when he commenced 
his role as an Executive KMP.
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(b)  Performance rights awarded, vested and lapsed during the year
Performance rights issued under the Group’s FY24 LTI plan during the year are subject to the service and performance criteria  
as described on pages 63-64.
The following table sets out details of performance rights granted to executives:
Name and grant date
Plan
Type
Opening 
balance
Granted
Vested, exercised 
and other changes
Closing balance 
at 30 June 2024
Andrew Hansen
1 Jul 2023*
FY24
LTI
–
–
–
–
15 Sep 2022
FY23
LTI
94,475
–
–
94,475
15 Sep 2021
FY22
LTI(2)
74,523
–
–
74,523
1 Jul 2020
FY21
STI(1)
213,189
–
(213,189)
–
Sub-total
382,187
–
(213,189)
168,998
Graeme Taylor
1 Jul 2023
FY24
LTI
–
70,631
–
70,631
15 Sep 2022
FY23
LTI
23,987
–
–
23,987
15 Sep 2021
FY22
LTI(2)
18,921
–
–
18,921
1 Jul 2020
FY21
STI(1)
45,325
–
(45,325)
–
Sub-total
88,233
70,631
(45,325)
113,539(3)
Darren Meade
1 Jul 2023
FY24
LTI
–
24,485
–
24,485
15 Sep 2022
FY23
LTI
22,216
–
–
22,216
15 Sep 2021
FY22
LTI(2)
17,524
–
–
17,524
1 Jul 2020
FY21
STI(1)
47,295
–
(47,295)
–
87,035
24,485
(47,295)
64,225
Richard English
1 Jul 2023
FY24
LTI
–
22,862
–
22,862
15 Sep 2022
FY23
LTI
19,925
–
–
19,925
15 Sep 2021
FY22
LTI(2)
10,485
–
–
10,485
1 Jul 2020
FY21
LTI
20,408
–
(20,408)
–
Sub-total
50,818
22,862
(20,408)
53,272
Sub-total
STI(1)
305,809
–
(305,809)
–
Sub-total
LTI
302,464
117,978
(20,408)
400,034
Grand Total
608,273
117,978
(326,217)
400,034
*	
The resolution to grant Andrew Hansen’s FY24 LTI performance rights did not pass during the Company’s Annual General Meeting on 23 November 2023.  
The Board intends to grant Andrew Hansen additional cash remuneration in lieu of the performance rights, subject to the same vesting conditions being achieved.
(1) 	STI performance rights granted on 1 July 2020 represents 56% and 50% of the total short-term incentives awarded to the Managing Director/CEO and the rest 
of the KMP respectively on achievement of specific annual financial and non-financial KPIs. The performance rights have exceeded the required specific annual 
financial and non-financial KPIs and will vest on an accelerated basis, subject to a two-year deferral period paying 135% of the entitlement on 30 June 2023.  
The rights have been subsequently exercised on 14 August 2023.
(2) 	LTI performance rights granted on 15 September 2021 have not exceeded the required specific annual financial KPIs and did not vest on 30 June 2024  
and will be cancelled in due course.
(3)	 Graeme Taylor ceased to be a KMP effective 30 June 2024. In relation to his rights that have yet to vest, the Board has exercised its discretionary power under 
the Employee Rights Plan and have allowed these rights to be retained, and to vest.
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Hansen Technologies Ltd

REMUNERATION REPORT CONTINUED
The terms and conditions of each grant of rights affecting the remuneration in the current or future reporting period are as follows:
Grant date
Vesting date
Type
Value per right 
at grant date
Performance 
achieved
% Vested
Number of 
Rights on 
30 June 2024
15 Sep 2021
30 Jun 2024
LTI(1)
$4.99
0%
0%
121,453
15 Sep 2022
30 Jun 2025
LTI
$3.74
–
–
160,603
1 Jul 2023
30 Jun 2026
LTI
$4.80
–
–
117,978
(1) 	LTI performance rights granted on 15 September 2021 have not exceeded the required specific annual financial KPIs and did not vest on 30 June 2024 and  
will be cancelled in due course.
5.  FY25 Incentive Plan
(a)  Short-term incentive plan
Global CEO and Managing Director
Other KMP
Objective
To incentivise and align rewards attainable by Executive KMP with the achievement of specific 
annual objectives of the Group and the creation of shareholder value.
Performance Period
Annual aligned with financial year – 1 July 2024 to 30 June 2025.
Payment Method
Cash
Target STI Opportunity
40% of TFR
25% of TFR
Maximum STI Opportunity
150% of target STI (54% of TFR)
150% of target STI (33.8% of TFR)
How is it paid?
Annual cash entitlement on achievement of specific annual financial and non-financial KPIs.
Performance Measures
Financial KPIs (70%):	
Budgeted Revenue (50%)
	
Budgeted Underlying Cash EBITDA (50%)
Non-Financial KPIs (30%):	 Non-financial KPIs varies depending on each KMP’s roles and 
responsibilities within the Group. These objectives are determined  
by the Managing Director and the Board in accordance with the 
process set out on page 60. Disclosure of performance against  
key non-financial KPIs for the FY25 STI plan will be within the  
FY25 Annual Report.
Gateway: 	
93% of Budgeted Revenue and Budgeted Underlying Cash EBITDA,  
minimum Underlying Cash EBITDA margin threshold, completion  
of mandatory compliance training requirements.
How Performance  
is Measured
Financial KPIs  
(70% total STI)
0%
25%
50%
75%
100%
125%
150%
< 80%
85%
90%
95%
100%
105%
110%
115%
>120%
Financial KPI achievement
% STI awarded 
(financial component)
(93% to 97% achievement)
0% to 100% of financial 
STI awarded on linear basis
(97% to 103% achievement)
100% of financial 
STI awarded
(0% to 93% achievement)
No award
(103% to a maximum
110% achievement)
100% to 150% of 
financial STI awarded 
on linear basis
Non-financial 
KPIs  
(30% total STI)
Non-financial KPIs are assessed and awarded up to a maximum  
of 100% based on specific outcomes.
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How Performance 
Measures are Determined
The performance measures (KPIs) selected reflect financial, strategic and operational objectives 
relevant to the level and function of the role that are central to achievement of delivering the best 
possible outcome over the next 12 months given the current economic environment. Financial 
measures selected are measures against which management and the Board assess the short-term 
financial performance of the Group. 
The selection of non-financial KPIs varies depending on each KMP’s roles and responsibilities within 
the Group. These may include achievement of specific strategic projects that drive the best possible 
outcome over the next 12 months. Each KMP may have a number of separate non-financial KPIs. 
Achievement of each individual’s non-financial KPIs is determined by reference to an assigned 
performance rating determined by the Managing Director and the Board at the end of the financial 
year in accordance with the process described on page 60. Disclosure of performance against  
key non-financial KPIs for the FY25 STI plan will be within the FY25 Annual Report.
The Board retains final discretion over incentive payments to ensure outcomes appropriately reflect 
performance and achieve objectives of the executive incentive scheme.
What Happens if an 
Executive Leaves
If an eligible executive ceases employment with the Group during the performance period other 
than by way of dismissal or resignation (e.g., death, total and permanent disablement, redundancy, 
retrenchment or retirement with prior written consent of the Board) then the cash entitlements  
will be awarded on a pro-rata basis according to the eligible period of time served up until the 
termination date. 
Where termination occurs by way of dismissal or resignation prior to the end of the measurement 
period, the cash component may be paid on a pro-rata basis at the Board’s discretion.
If termination of employment occurs for serious misconduct all vested and unvested rights will be 
forfeited and will lapse.
Changes from the  
FY24 STI Plan
The FY25 STI plan replaces the Budgeted EBITDA measure with a budgeted Underlying 
Cash EBITDA measure and introduces a minimum Underlying Cash EBITDA margin gateway. 
Underlying Cash EBITDA represents Underlying EBITDA less capitalised development costs and 
is an important metric to incentivise management to make investment decisions aligned with an 
appropriate return on investment. The FY25 STI plan also introduces a compliance gateway related 
to the completion of mandatory compliance training by individual KMP.
(b)  Long-term incentive plan
Global CEO and Managing Director
Other KMP
Objective
To align the rewards attainable by Executive KMP with the achievement of long-term strategic and 
financial objectives of the Group that are directly aligned with increasing shareholder value. Eligibility 
to participate in the LTI scheme is determined by the Board and is targeted at senior executives 
whose role contributes significantly to the performance of the Group.
Performance Period
3 years; 1 July 2024 to 30 June 2027
Target LTI Opportunity
50% of TFR
25% of TFR
Maximum LTI Opportunity
150% of target opportunity (75% of TFR)
150% of target opportunity (37.5% of TFR)
Payment Method
LTIs are awarded as performance rights on achievement of performance measures. Performance 
rights allocated under this plan are determined using “face value methodology” being the 5 trading 
day VWAP up to 30 June 2024.
Upon vesting each performance right entitles the eligible executive to be issued with a share.
Performance Conditions
The performance rights are split into three tranches.
Tranche 1
Achievement of minimum Organic Revenue Growth  
targets across the three-year period.
25% weighting
Tranche 2
Achievement of minimum EBITDA Growth targets  
across the three-year period.
25% weighting
Tranche 3
Absolute TSR Growth
50% weighting
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Hansen Technologies Ltd

REMUNERATION REPORT CONTINUED
Performance Measures 
and Vesting
Vesting of the LTI awards are subject to the following criteria:
1.	 Three years of continuous employment with the Group from 1 July 2024 to 30 June 2027.
2.	 Adherence with appropriate malus provisions over the measurement period.
3.	 Satisfaction of the following key hurdles including over the Performance Period:
Tranche 1 & 2 – Group Organic Revenue & Group EBITDA Performance Rights
The proportion of rights that may vest based on both the Organic Revenue and EBITDA targets is 
determined based on the following vesting schedule. The Group revenue and EBITDA targets will  
be disclosed in the FY27 Annual Report, on a retrospective basis:
Percentage achievement against  
Group Revenue and EBITDA Targets
Percentage of performance rights that will vest
< 93% 
None
> 93% < 97%
0% to 100% on a linear basis
> 97% < 103%
100% 
>103% <110%
100% to 150% on a linear basis
Gateways: To ensure alignment with wider market expectations:
•	 Vesting of Tranche 1 performance rights is subject to the achievement of a minimum, Group 
Revenue 3-year CAGR.
•	 Vesting of Tranche 2 performance rights is subject to the achievement of a minimum average 
3-year Underlying EBITDA margin. The Board has discretion for the impact of acquisitions  
or material one-off adjustments.
Tranche 3 – Absolute TSR Growth Performance Rights
The proportion of rights that may vest based on the Absolute TSR Growth target is determined 
based on the following vesting schedule. The starting TSR is based on the 5-day VWAP of the 
Group’s share price up to 30 June 2024:
Absolute TSR CAGR
Percentage of performance rights that will vest
< 7%
None
> 7% < 12%
50% to 150% on a linear basis
The Board has discretion to change the amount awarded if the Board considers the outcome to be 
misaligned given the circumstances that prevailed over the relevant measurement period and the 
experience of shareholders. Performance rights will be forfeited if performance conditions are not met.
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How Performance 
Measures are Determined
Group Organic Revenue Cumulative Performance: Measurement of 3-year cumulative organic 
revenue performance relative to agreed targets.
Organic Revenue Growth is a transparent, metric that drives sustainable performance. It motivates 
executives to prioritise customer relationships, product improvement, and operational efficiency  
for long-term sustainable revenue streams. It also enables participants to focus on stable growth 
that is within their control rather than growth impacted by M&A activity. If the year prior to the 
commencement of the measurement period includes an acquisition, the base revenue year to 
establish the CAGR will include annualised acquisition revenues to establish the group revenue base.
Group EBITDA Cumulative Performance: Measurement of 3-year cumulative EBITDA 
performance relative to agreed targets.
EBITDA growth drives efficiency and sustainable cash flow performance. It evaluates KMP 
consistently, enhances shareholder value, and supports and encourages Hansen’s long-term 
success. A minimum EBITDA margin gateway provides appropriate controls to ensure  
sustainable growth.
Absolute TSR Growth: Achievement of minimum absolute TSR growth target across the  
three-year period.
Absolute TSR growth targets align executive reward with what the Board considers to be acceptable 
levels of return to shareholders over the performance period. An absolute TSR metric ensures that 
rewards are directly aligned with shareholder returns over the vesting period. It removes uncertainty 
associated with short-term fluctuations from peer companies that are beyond the control of KMP, 
thus ensuring KMP remain focused on business fundamentals and are effectively motivated to 
deliver sustainable value to shareholders.
What happens if an 
executive leaves?
If an eligible executive ceases employment with the Group during the performance period other 
than by way of dismissal or resignation (e.g., death, total and permanent disablement, redundancy, 
retrenchment or retirement with prior written consent of the Board) then the unvested performance 
rights will vest on a pro-rata basis according to the eligible period of time served up until the 
termination date.
Where termination occurs by way of dismissal or resignation prior to the vesting of the performance 
rights, unvested rights may vest on a pro-rata basis according to the eligible period of time served 
up until the termination date at the Board’s discretion. 
If termination of employment occurs for serious misconduct all vested and unvested rights will be 
forfeited and will lapse.
Changes from the  
FY24 LTI Plan
The FY25 LTI scheme introduces an absolute TSR measure and retains the EBITDA and organic 
revenue growth targets with a 3-year cumulative organic revenue and EBITDA performance relative 
to agreed targets.
3-year Cumulative Organic Revenue
FY25 LTI Allocation
3-year Cumulative EBITDA
Absolute TSR CAGR
50%
25%
25%
Organic Revenue Growth
FY24 LTI Allocation
EBITDA Growth
50%
50%
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Hansen Technologies Ltd

REMUNERATION REPORT CONTINUED
6.  Contractual arrangements with Executive KMP
Remuneration and other conditions of employment are set out in each executive’s employment contract. The key elements of these 
employment contracts are summarised below:
Component
Approach for Managing Director and CEO
Approach for other Executive KMP
Total Fixed Remuneration
Range between $790,000 and $1,000,000
Range between $490,000 and $520,000
Contract duration
Ongoing
Ongoing
Notice by individual/
company
6 months
1 – 3 months
Termination of employment 
(without cause)
The Board has discretion to allow some or all STI entitlements to be paid out on a pro-rata basis 
aligned to time, where termination occurs by way of resignation or dismissal (e.g., death, total  
and permanent disablement, redundancy, retrenchment or retirement with prior written consent  
of the Board). 
In other forms of without cause terminations, the STI will be reduced proportionately to reflect the 
portion of the Measurement Period, but there is no other impact to the executive’s entitlement.
The Board has discretion to allow unvested LTIs to vest on a pro-rata basis aligned to time.  
Where this discretion is not exercised, such unvested rights will lapse.
Termination of employment 
(with cause)
STI is forfeited.
All unvested LTIs are forfeited.
All vested but unexercised LTIs are forfeited.
7.  Remuneration details: Non-Executive KMP 
Non-Executive Directors enter into service agreements through a letter of appointment. Non-Executive Director fees are determined 
with reference to market levels and the need to attract high quality Directors. 
Non-Executive Directors do not receive any variable or performance-based remuneration.
The Non-Executive Director fee pool currently has a maximum value of $860,000 per annum, as approved by shareholders  
at the 2023 AGM and received strong support with a vote of 97.14% in favour.
The annual fees provided to Non-Executive Directors, inclusive of superannuation, are shown below:
2024 
($)
2023 
($)
Board fees
Chairperson
165,069
158,076
Other Non-Executive Directors
94,244
89,485
Committee fees
Audit and Risk Committee – chair 
9,041
9,000
Audit and Risk Committee – member
5,023
5,000
Remuneration Committee – chair 
9,041
9,000
Remuneration Committee – member 
5,023
5,000
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Hansen Technologies Ltd

Non-Executive Director
Year
Salary and Fees 
($)
Super 
($)
Total 
($)
David Trude
2024
148,711
16,358
165,069
2023
142,991
15,014
158,005
Bruce Adams
2024
89,430
9,837
99,267
2023
85,718
9,000
94,718
Lisa Pendlebury
2024
93,955
10,335
104,290
2023
92,649
9,728
102,377
Don Rankin
2024
97,575
10,733
108,308
2023
94,309
9,902
104,211
David Osborne
2024
89,430
9,837
99,267
2023
85,718
9,000
94,718
David Howell(1)
2024
97,575
10,733
108,308
2023(1)
139,558
14,654
154,212 
Rebecca Wilson(2)
2024
21,879
2,407
24,286
2023
–
–
–
Total
2024
638,555
70,240
708,795
2023
640,943
67,298
708,241
(1)	 David Howell was paid an extra $30,000 for consulting services performed for the Company in FY23.
(2)	 Rebecca Wilson was appointed as a Non-Executive Director on 28 March 2024. 
8.  Share-based remuneration disclosures
(a)  Shareholdings of KMP
The number of shares in the Company held by each Non-Executive Director and Executive KMP during the year, including their 
related parties, is summarised below:
Balance 
30 June 2023
Received during the year on 
exercise of Performance rights
Other changes 
during the year 
Balance 
30 June 2024
Non-Executive Directors
David Trude
111,678
–
(7,877)
103,801
Bruce Adams(1)
34,891,417
–
(7,000,000)
27,891,417
Lisa Pendlebury
13,869
–
–
13,869
Don Rankin
25,000
–
–
25,000
David Osborne(1)
35,125,448
–
(7,000,000)
28,125,448
David Howell
43,805
–
–
43,805
Executive KMP
Andrew Hansen(1)
35,450,073
213,189
(7,000,000)
28,663,262
Graeme Taylor
287,403
45,325
3,525
336,253
Darren Meade
89,775
47,295
–
137,070
Richard English
29,599
20,408
1,448
51,455
Joint interest(1)
(69,478,226)
–
14,000,000 
(55,478,226)
Total
36,589,841
326,217
(7,002,904)
29,913,154
(1)	 Each of Bruce Adams, David Osborne and Andrew Hansen has a joint interest in a single parcel of 27,739,113 shares as at the date of this report.
75
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Hansen Technologies Ltd

REMUNERATION REPORT CONTINUED
(b)  Shares issued on exercise of performance rights
On 24 June 2022, the Group established the Hansen Technologies Limited Employee Share Plan Trust (Trust) to hold shares for 
satisfaction of rights under existing future equity awards plans. The establishment of the Trust impacts FY20 LTI and STI equity 
awards plans onwards.
(i)  FY21 LTI and STI plan
On 30 June 2023, the FY21 plan vested. The performance rights were subsequently exercised on 14 August 2023. A total of 
326,217 shares were issued to the Executive KMP on that date. 
The share price as at the exercise date, 14 August 2023 was $5.30 per share.
(ii)  FY22 LTI plan
On 30 June 2024, the FY22 plan did not vest as the performance rights granted have not exceeded the required measurement 
criteria and will be cancelled in due course.
9.  Other transactions with KMP
Rental agreements with the Managing Director
The Group rents an apartment in New York City, USA, on an as-required basis at a rate favourable to the Group. The apartment is 
owned by the Managing Director. The terms and conditions of the lease are no more favourable than those available, or which might 
reasonably be expected to be available, from others on an arm’s length basis. Total rental payments during the 2024 financial year 
related to these arrangements were $2,670.
The terms and conditions of the current lease arrangements remain unchanged during the financial year. 
10.  Employee Share Trust 
Hansen Technologies Limited Employee Share Plan Trust (the Trust) was established on 24 June 2022 as a sole purpose trust for 
the purpose of holding shares for the satisfaction of rights under existing and future equity awards plans. The Trust provides Hansen 
with greater flexibility to accommodate the incentive arrangements of Hansen both now and into the future as the Group continues 
to expand its operations. The Trust will help manage the capital requirements, in that the Trust can use the contributions made by 
Hansen either to acquire shares in Hansen on market, or alternatively to subscribe for new shares in Hansen. In addition, the Trust 
provides an arm’s length vehicle through which shares in Hansen can be acquired and held in Hansen on behalf of employees and 
allows Hansen to satisfy corporations law requirements relating to companies dealing in their own shares, as well as assisting with 
management of insider trading restrictions. Pacific Custodians Pty Limited, an independent third party, is the Trustee of the Trust, 
and will operate the Trust in accordance with Hansen Technologies Limited Employee Share Plan Trust Deed.
Signed in accordance with a resolution of the Directors.
	
David Trude	
Andrew Hansen 
Chair	
Global CEO and Managing Director
Melbourne 
21 August 2024
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Hansen Technologies Ltd

AUDITOR’S INDEPENDENCE DECLARATION
 
THE POWER OF BEING UNDERSTOOD 
AUDIT | TAX | CONSULTING 
RSM Australia Partners is a member of the RSM network and trades as RSM.  RSM is the trading name used by the members of the RSM network.  Each member of the 
RSM network is an independent accounting and consulting firm which practices in its own right.  The RSM network is not itself a separate legal entity in any jurisdiction. 
RSM Australia Partners ABN 36 965 185 036 
Liability limited by a scheme approved under Professional Standards Legislation 
 
RSM Australia Partners 
Level 27, 120 Collins Street Melbourne VIC 3000 
PO Box 248 Collins Street West VIC 8007 
T +61 (0) 3 9286 8000 
F +61 (0) 3 9286 8199 
www.rsm.com.au 
 
 
 
 
 
 
AUDITOR’S INDEPENDENCE DECLARATION 
 
 
As lead auditor for the audit of the financial report of Hansen Technologies Limited and its controlled entities for 
the year ended 30 June 2024, I declare that, to the best of my knowledge and belief, there have been no 
contraventions of: 
 
(i) 
the auditor independence requirements of the Corporations Act 2001 in relation to the audit; and 
 
(ii) 
any applicable code of professional conduct in relation to the audit. 
 
 
 
 
 
 
RSM AUSTRALIA PARTNERS 
 
 
 
 
 
 
M PARAMESWARAN 
Partner 
 
 
Dated: 21 August 2024 
Melbourne, Victoria  
 
 
 
77
Annual Report 2024
Hansen Technologies Ltd

FINANCIAL REPORT
78
Annual Report 2024
Hansen Technologies Ltd
Annual Report 2024
78
Hansen Technologies Ltd
Consolidated Statement of Comprehensive Income	
79
Consolidated Statement of Financial Position	
80
Consolidated Statement of Changes in Equity	
81
Consolidated Statement of Cash Flows	
82
Notes to the Financial Statements	
83
Section A: Basis of preparation	
83
1.	
Basis of preparation	
83
Section B: Performance	
85
2.	
Segment information 	
85
3.	
Revenue and other income	
89
4.	
Separately disclosed items	
93
5.	
Profit from continuing operations	
95
6.	
Income tax	
96
7.	
Earnings per share	
99
Section C: Working Capital and Operating Assets	 100
8.	
Cash and cash equivalents	
100
9.	
Receivables	
101
10.	 Other assets	
102
11.	 Plant, equipment and leasehold improvements	
103
12.	 Intangible assets	
104
13.	 Leases	
107
14.	 Payables	
112
15.	 Provisions	
113
Section D: People	
114
16.	 Employee benefits	
114
17.	 Share-based payments	
116
Section E: Capital and Financial Risk Management	 120
18.	 Financial risk management	
120
19.	 Borrowings	
123
20.	 Contributed capital	
125
21.	 Dividends	
126
22.	 Reserves and retained earnings	
126
23.	 Commitments and contingencies	
127
Section F: Group Structure	
128
24.	 Parent entity information	
128
25. Business combinations (powercloud)	
130
Section G: Other Disclosures	
133
26.	 Related party disclosures	
133
27.	 Auditor’s remuneration	
135
28.	 Deed of cross guarantee	
136
29.	 New and amended accounting  
standards and interpretations	
138
30.	 Subsequent events	
139
Consolidated Entity Disclosure Statement	
140
Directors’ Declaration	
141
Independent Auditor’s Report	
142
ASX Shareholder Information	
147
Corporate Directory	
149

Note
2024 
$’000
2023 
$’000
Operating revenue
3
353,106
311,766
Other income
3
2,328
3,458
Total revenue and other income
355,434
315,224
Employee benefit expenses
5
(209,228)
(166,878)
Depreciation expense
5
(12,218)
(11,031)
Amortisation expense
5
(37,254)
(33,269)
Property and operating rental expenses
5
(3,341)
(3,678)
Contractor and consultant expenses
(5,910)
(5,928)
Software licence expenses
(4,008)
(2,697)
Hardware and software expenses
(29,872)
(21,373)
Travel expenses
(3,322)
(2,257)
Communication expenses
(2,005)
(1,847)
Professional expenses
(6,724)
(5,158)
Finance costs on borrowings
5
(3,786)
(4,115)
Finance costs on lease liabilities
5
(1,019)
(772)
Foreign exchange (losses)/gains
5
(912)
2,741
Other expenses
(5,151)
(4,637)
Total expenses
(324,750)
(260,899)
Profit before income tax expense
30,684
54,325
Income tax expense
6(a)
(9,620)
(11,530)
Net profit after income tax expense 
21,064
42,795
Other comprehensive expense
Items that may be reclassified subsequently to profit and loss
Exchange differences on translation of foreign entities, net of tax
22(a)
(5,552)
(277)
Other comprehensive expense for the year, net of tax
(5,552)
(277)
Total comprehensive income for the year 
15,512
42,518
Basic earnings (cents) per share attributable to ordinary equity holders 
of the Company
7
10.4
21.1
Diluted earnings (cents) per share attributable to ordinary equity holders 
of the Company 
7
10.3
20.8
The consolidated statement of comprehensive income is to be read in conjunction with the notes to the financial statements set out 
on pages 83 to 139.
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
FOR THE YEAR ENDED 30 JUNE 2024
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Note
2024 
$’000
2023 
$’000
Current assets
Cash and cash equivalents
8
46,021
54,279
Receivables
9
62,829
57,152
Accrued revenue
3(a)(ii)
36,508
28,319
Other current assets
10
7,640
7,303
Total current assets
152,998
147,053
Non-current assets
Plant, equipment & leasehold improvements
11
15,710
15,051
Intangible assets
12
373,409
332,820
Right-of-use assets
13(a)
16,385
13,648
Deferred tax assets
6(b)
7,013
6,581
Other non-current assets
10
1,317
1,434
Total non-current assets
413,834
369,534
Total assets
566,832
516,587
Current liabilities
Payables
14
31,534
25,028
Lease liabilities 
13(b,e)
4,889
5,434
Current tax payable
3,727
509
Provisions
15, 16
30,208
14,127
Unearned revenue
3(a)(ii)
38,837
32,854
Total current liabilities
109,195
77,952
Non-current liabilities
Deferred tax liabilities
6(b)
33,308
33,960
Borrowings
19
70,221
54,309
Lease liabilities
13(b,e)
14,240
9,563
Provisions
15, 16
915
409
Unearned revenue
3(a)(ii)
1,808
1,514
Total non-current liabilities
120,492
99,755
Total liabilities
229,687
177,707
Net assets
337,145
338,880
Equity
Share capital
20(a)
150,599
148,688
Foreign currency translation reserve
22(a)
1,707
7,259
Share-based payments reserve
22(b)
13,440
12,285
Retained earnings
22(c)
171,399
170,648
Total equity
337,145
338,880
The consolidated statement of financial position is to be read in conjunction with the notes to the financial statements set out on 
pages 83 to 139. 
CONSOLIDATED STATEMENT OF FINANCIAL POSITION
AS AT 30 JUNE 2024
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Note
Contributed 
Equity 
$’000
Reserves 
$’000
Retained 
Earnings 
$’000
Total Equity 
$’000
Balance as at 1 July 2023
148,688
19,544
170,648
338,880
Net profit after income tax expense 
for the year
22(c)
–
–
21,064
21,064
Exchange differences on translation 
of foreign entities, net of tax
22(a)
–
(5,552)
–
(5,552)
Total comprehensive income 
for the year
–
(5,552)
21,064
15,512
Transactions with owners 
in their capacity as owners:
Share-based payment expense – 
performance rights
17(c)
–
1,080
–
1,080
Tax associated with employee  
share-based plans
6(b)(iv)
–
75
–
75
Equity issued under dividend 
reinvestment plan
20(b)
1,911
–
1,911
Dividends declared
22(c)
–
–
(20,313)
(20,313)
Total transactions with owners in their 
capacity as owners
1,911
1,155
(20,313)
(17,247)
Balance as at 30 June 2024
20(a), 22
150,599
15,147
171,399
337,145
Note
Contributed 
Equity 
$’000
Reserves 
$’000
Retained 
Earnings 
$’000
Total Equity 
$’000
Balance as at 1 July 2022
146,857
18,165
148,086
313,108
Net profit after income tax expense 
for the year
22(c)
–
–
42,795
42,795
Exchange differences on translation 
of foreign entities, net of tax
22(a)
–
(277)
–
(277)
Total comprehensive income 
for the year
–
(277)
42,795
42,518
Transactions with owners 
in their capacity as owners:
Share-based payment expense – 
performance rights
17(c)
–
1,528
–
1,528
Tax associated with employee  
share-based plans
	
6(b)(iv)
–
128
–
128
Equity issued under dividend 
reinvestment plan
20(b)
1,831
–
–
1,831
Dividends declared
22(c)
–
–
(20,233)
(20,233)
Total transactions with owners in their 
capacity as owners
1,831
1,656
(20,233)
(16,746)
Balance as at 30 June 2023
20(a), 22
148,688
19,544
170,648
338,880
The consolidated statement of changes in equity is to be read in conjunction with the notes to the financial statements set out on 
pages 83 to 139.
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY
FOR THE YEAR ENDED 30 JUNE 2024
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Note
2024 
$’000
2023 
$’000
Cash flows from operating activities
Receipts from customers
382,879
331,672
Payments to suppliers and employees
(304,441)
(240,116)
Interest received
3
227
110
Finance costs on borrowings
5
(3,501)
(3,964)
Finance costs on lease liabilities
5,13(b)
(1,019)
(772)
Transaction costs relating to the acquisition of a subsidiary
4
(519)
–
Income tax paid
(14,520)
(8,108)
Net cash inflow from operating activities
8(a)
59,106
78,822
Cash flows from investing activities
Payment for acquisition of business
25
(38,303)
–
Payments for plant, equipment and leasehold improvements
11
(5,060)
(4,757)
Payments for capitalised software development costs
12
(15,461)
(21,140)
Net cash outflow from investing activities
(58,824)
(25,897)
Cash flows from financing activities
Proceeds from borrowings
19(a)
55,270
–
Repayment of borrowings
19(a)
(37,334)
(33,615)
Establishment of loan fees
19(a)
(205)
(201)
Repayment of lease liabilities
13(d)
(5,983)
(6,188)
Dividends paid, net of dividend re-investment
21
(18,403)
(18,403)
Net cash outflow from financing activities
(6,655)
(58,407)
Net decrease in cash and cash equivalents
(6,373)
(5,482)
Cash and cash equivalents at beginning of year 
54,279
59,631
Effects of exchange rate changes on cash and cash equivalents
(1,885)
130
Cash and cash equivalents at end of the year
8
46,021
54,279
The consolidated statement of cash flows is to be read in conjunction with the notes to the financial statements set out on  
pages 83 to 139. 
CONSOLIDATED STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 30 JUNE 2024
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SECTION A: BASIS OF PREPARATION
This section describes the basis in which the Group’s financial statements are prepared. Specific accounting policies are 
described in the note to which they relate. The accounting policies have been consistently applied, unless otherwise stated. 
1.  Basis of preparation
(a)  Basis of preparation of the Financial Report
This Financial Report is a general purpose Financial Report that has been prepared in accordance with Australian Accounting 
Standards, Interpretations and other applicable authoritative pronouncements of the Australian Accounting Standards Board 
and the Corporations Act 2001.
The consolidated financial statements for Hansen Technologies Limited (“the Company”) as at, and for, the year-ended 30 June 2024 
(“the annual financial report”) comprise of the financial statements of the Company and its controlled entities (collectively, the Group). 
The Company is a company limited by shares, incorporated and domiciled in Australia. The address of the Company’s registered 
office and principal place of business is Level 13, 31 Queen Street Victoria 3000 Australia. The Company is a for-profit entity for the 
purposes of preparing the Group’s financial statements.
This Financial Report was authorised for issue by the Directors on 21 August 2024.
The Group’s consolidated financial statements have been presented in a streamlined manner to simplify the information disclosed 
and to make it more relevant for users. Similar notes have been grouped into sections with relevant accounting policies, judgements 
and estimate disclosures incorporated within the notes to which they relate. 
Compliance with IFRS
The Group’s consolidated financial statements comply with the International Financial Reporting Standards (IFRS) as issued 
by the International Accounting Standards Board (IASB).
Historical cost convention
The Financial Report has been prepared under the historical cost convention, as modified by revaluations to fair value for certain 
classes of assets and liabilities as described in the accounting policies.
Material accounting estimates and judgements
The preparation of the Financial Report requires the use of certain estimates and judgements in applying the Group’s accounting 
policies. The Group makes certain estimates and assumptions concerning the future which, by definition, will seldom represent actual 
results. Estimates and assumptions based on future events have a material inherent risk and where future events are not as anticipated, 
there could be a material impact on the carrying amounts of the assets and liabilities discussed in each of the affected notes.
NOTES TO THE FINANCIAL STATEMENTS
30 JUNE 2024
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1.  Basis of preparation (continued)
Those estimates and judgements material to the Financial Report are disclosed in the following notes:
Material accounting estimate and judgement
Note 
Page 
reference
Provision for expected credit losses of trade receivables
9
101
Capitalisation of research and development costs 
12
104
Impairment of goodwill
12
106
Impairment of non-financial assets other than goodwill
12
106
Determining the lease term of contracts with renewal and termination options  
– Group as a lessee
13
107
Estimating the incremental borrowing rate
13
110
Share-based payments
17
116
Business combinations
25
130
(b)  Principles of consolidation
The consolidated financial statements are those of the consolidated Group, comprising the financial statements of the parent 
Company, and of all entities which the parent controls. The Group controls an entity when it is exposed, or has rights to variable 
returns from its involvement with the entity and has the ability to affect those returns through its power over the entity.
The financial statements of subsidiaries are prepared for the same reporting period as the parent entity, using consistent accounting 
policies. Adjustments are made to bring into line any dissimilar accounting policies, which may exist.
All inter-company balances and transactions, including any unrealised profits or losses, have been eliminated on consolidation. 
Subsidiaries are consolidated from the date that control is established.
(c)  Comparatives
Where necessary, comparative information has been reclassified and repositioned for consistency with current year disclosures.
(d)  Rounding amounts
The parent Company and the consolidated Group have applied the relief available under ASIC Corporations (Rounding in Financial/
Directors’ Reports) Instrument 2016/191 and, accordingly the amounts in the consolidated financial statements and in the Directors’ 
Report have been rounded to the nearest thousand dollars, or in certain cases to the nearest dollar.
(e)  Going concern
The Financial Report has been prepared on a going concern basis.
NOTES TO THE FINANCIAL STATEMENTS
30 JUNE 2024 CONTINUED
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SECTION B: PERFORMANCE
This section explains the operating results of the Group for the year and provides insights into the Group’s results, including 
results by operating segment, separately disclosed items during the year that affected the Group’s results, components of 
income and expenses, income tax and earnings per share. 
2.  Segment information 
(a)  Description of segments
Management has determined the Group’s operating segments based on the reports reviewed by the Managing Director. 
The operating segments are identified based on the types of services provided to the Group’s customers and the type of customer 
the services are provided to. Discrete financial information about each of these operating businesses is reported to the executive 
management team on at least a monthly basis.
Where operating segments meet the aggregation criteria, these are aggregated into reported segments. Operating segments are 
aggregated based on similar products and services provided to the same type of customers using the same distribution method. 
Segment profits, assets and liabilities include items directly attributable to a segment as well as those that can be allocated on a 
reasonable basis. Inter-segment pricing is determined on an arm’s length basis and are eliminated on consolidation. There are no 
significant transactions between segments. 
The Group has identified only one reportable segment as described in the table below. No operating segments have been aggregated 
to form the below reportable operating segment. The ‘other’ category includes business units that do not qualify as an operating 
segment, as well as the operating segments which do not meet the disclosure requirements of a reportable segment, including IT 
Outsourcing and Customer Care services.
Reportable segment
Description of segment
Billing
Sale of billing applications and the provision of consulting services related to billing systems.
(b)  Segment information
2024
Billing 
$’000
Other 
$’000
Total 
$’000
Segment revenue
Total segment revenue
347,606
5,500
353,106
Revenue from external customers 
347,606
5,500
353,106
Segment profit
Total segment profit
30,347
1,045
31,392
Segment profit from core operations
30,347
1,045
31,392
Items included within the segment profit:
Depreciation expense
11,800
56
11,856
Amortisation expense
37,001
1
37,002
Total segment assets
509,941
10,677
520,618
Additions to non-current assets(1)
20,521
–
20,521
Total segment liabilities
224,409
2,686
227,095
(1)	 This includes additions to intangible assets and plant, equipment and leasehold improvements, see Notes 11 and 12.
85
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Hansen Technologies Ltd

2.  Segment information (continued)
2023
Billing 
$’000
Other 
$’000
Total 
$’000
Segment revenue
Total segment revenue
305,012
6,754
311,766
Revenue from external customers 
305,012
6,754
311,766
Segment profit
Total segment profit
58,700
1,392
60,092
Segment profit from core operations
58,700
1,392
60,092
Items included within the segment profit:
Depreciation expense
9,830
52
9,882
Amortisation expense
32,491
6
32,497
Total segment assets
448,272
13,753
462,025
Additions to non-current assets(1)
25,897
–
25,897
Total segment liabilities
173,194
3,620
176,814
(1)	 This includes additions to intangible assets and plant, equipment and leasehold improvements, see Notes 11 and 12.
(i)  Reconciliation of segment revenue to the consolidated statement of comprehensive income
Note
2024 
$’000
2023 
$’000
Segment revenue 
2(b)
353,106
311,766
Total operating revenue
3
353,106
311,766
Geographical segments
In presenting information based on geographical segments, segment revenue is based on the geographical location of customers. 
Segment assets are based on the geographical location of the assets.
The Group’s business segments operate geographically as follows:
Geographical segment
Regions covered
APAC
Australia, New Zealand and Asia
Americas
North America, Central America and Latin America
EMEA
Europe, Middle East and Africa
Product segments
In presenting information based on product segments, the Group’s business segments provide the following types of products 
and services as follows:
Product
Description of product
Licence, support  
and maintenance
Billing application licence, support and maintenance services delivered as part of a total billing 
system solution. 
Services
Application service fees received for upgrades, configuration, implementation and 
customisation.
Hardware and software sales
Provision of other third-party hardware and software licences to customers of the Group’s 
billing system solutions. 
Other
Includes reimbursed expenses incurred for servicing the customer contract.
NOTES TO THE FINANCIAL STATEMENTS
30 JUNE 2024 CONTINUED
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(ii)  Disaggregation of revenue from contracts with customers by segment
Set out below is the disaggregation of the Group’s revenue from contracts with customers:
2024
Billing 
$’000
Other 
$’000
Total 
$’000
Products
Licence, support and maintenance
207,500
1,499
208,999
Services
139,489
3,733
143,222
Hardware and software sales
243
–
243
Other
372
270
642
Total revenue from contracts with customers 
347,604
5,502
353,106
Revenue by market vertical
Energy
198,683
2,893
201,576
Communications
148,921
–
148,921
Other
–
2,609
2,609
Total revenue from contracts with customers
347,604
5,502
353,106
Revenue by geographic segment
APAC
62,139
2,619
64,758
Americas
70,201
2,883
73,084
EMEA
215,264
–
215,264
Total revenue from contracts with customers
347,604
5,502
353,106
Timing of revenue recognition
Goods and services transferred at a point in time
44,613
272
44,885
Services transferred over time
302,991
5,230
308,221
Total revenue from contracts with customers
347,604
5,502
353,106
2023
Billing 
$’000
Other 
$’000
Total 
$’000
Products
Licence, support and maintenance
170,123
4,332
174,455
Services
133,620
2,287
135,907
Hardware and software sales
897
–
897
Other revenue
372
135
507
Total revenue from contracts with customers 
305,012
6,754
311,766
Revenue by market vertical
Energy
157,926
1,721
159,647
Communications
147,086
32
147,118
Other
–
5,001
5,001
Total revenue from contracts with customers
305,012
6,754
311,766
Revenue by geographic segment
APAC
52,261
5,049
57,310
Americas
69,216
1,705
70,921
EMEA
183,535
–
183,535
Total revenue from contracts with customers
305,012
6,754
311,766
Timing of revenue recognition
Goods and services transferred at a point in time
35,657
135
35,792
Services transferred over time
269,355
6,619
275,974
Total revenue from contracts with customers
305,012
6,754
311,766
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2.  Segment information (continued)
(iii)  Reconciliation of segment profit from core operations to the consolidated statement of comprehensive income
Note
2024 
$’000
2023 
$’000
Segment profit from core operations
2(b)
31,392
60,092
Interest income
3
227
110
Unallocated depreciation and amortisation
(614)
(1,921)
Other expense
(321)
(3,956)
Profit before income tax
30,684
54,325
Income tax expense
6(a)
(9,620)
(11,530)
Net profit after income tax expense
21,064
42,795
As at 30 June 2024, the separately disclosed items have been allocated to the Billing Segment as they are directly attributable  
to the segment.
(iv)  Reconciliation of segment assets to the consolidated statement of financial position
2024 
$’000
2023 
$’000
Segment assets
2(b)
520,618
462,025
Unallocated assets
– Cash
46,021
54,279
– Other
193
283
Total unallocated assets
46,214
54,562
Total assets
566,832
516,587
Total non-current assets attributed to individual geographies is detailed as follows. Unallocated assets include deferred tax assets, 
which are not allocated to a specific location as they are managed on a group basis:
2024 
$’000
2023 
$’000
APAC
51,267
56,114
Americas
182,226
203,459
EMEA
180,299
109,865
Unallocated assets
42
96
Total non-current assets
413,834
369,534
(v)  Reconciliation of segment liabilities to the consolidated statement of financial position
2024 
$’000
2023 
$’000
Segment liabilities
2(b)
227,095
176,814
Unallocated liabilities
– Other
2,592
893
Total unallocated liabilities
2,592
893
Total liabilities
229,687
177,707
NOTES TO THE FINANCIAL STATEMENTS
30 JUNE 2024 CONTINUED
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3.  Revenue and other income
Note
2024 
$’000
2023 
$’000
Operating revenue
Revenue from contracts with customers
2(b)
353,106
311,766
Total operating revenue
353,106
311,766
Other income
From operating activities
Interest income
2(b)(iii)
227
110
Other income
2,101
3,348
Total other income
2,328
3,458
Total revenue and other income
355,434
315,224
(a)  AASB 15 Revenue from Contracts with Customers
(i)  Performance obligations
The transaction price allocated to remaining performance obligations represents contracted revenue that has not yet been recognised. 
They include amounts recognised as unearned revenue and amounts that are contracted but not yet billed or performed. 
The transaction price allocated to performance obligations that are unsatisfied or partially unsatisfied as at 30 June 2024, is 
$178,807,000 (2023: $127,044,000). This amount mostly comprises obligations in our long-term contracts to provide software 
or “software-as-a-service” (SaaS), support and maintenance, open long-term professional services contracts as well as licences 
contracted but not yet earned as the licence has not yet been deployed. A portion of this amount is expected to be recognised as 
revenue beyond the next 12 months following the respective consolidated statement of financial position date. This estimation is 
judgemental, as it needs to consider estimates of possible future contract modifications. The amount of transaction price allocated to 
the remaining performance obligations, and changes in this amount over time, are impacted by, among others, currency fluctuations 
and the remaining contract period of our billing solution agreements (which, in some cases, are contracted until 5 years after the 
consolidated statement of financial position date). 
(ii)  Contract balances
2024 
$’000 
2023 
$’000
Asset: Accrued revenue
36,508
28,319
Liability: Unearned revenue (current)
38,837
32,854
Liability: Unearned revenue (non-current)
1,808
1,514
Accrued revenue mainly relates to software licences deployed on contract inception which have yet to be billed to the customer. 
Revenue recognised in the current financial year that was included in unearned revenue at the beginning of the current financial year 
was $34,775,000 (2023: $38,075,000), representing support and maintenance, professional services, software and SaaS delivered 
during the financial year.
(b)  Government grants
Included in “Other income” during the financial year is $658,000 (2023: $225,000) of government grants received to compensate for 
eligible employee expenditure related to research activities performed in the United Kingdom and Canada. There were no unfulfilled 
conditions or contingencies attached to these grants.
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3.  Revenue and other income (continued)
Material accounting policies
Revenue
The Group derives revenues from customer contracts associated with the provision of billing solutions. A typical contract 
may include various deliverables in consideration for fees. Such deliverables in our contracts include, but are not limited 
to, the provision of a software licence, support, and maintenance services, as well as professional implementation and 
customisation services. 
The nature of fee structures within the contracts varies by customer. The timing and frequency of invoicing depends on 
the terms and conditions of each contract. Invoices are billed to the customer either in advance or in arrears on normal 
commercial terms. Where the contract requires invoicing in advance, revenue is initially deferred as unearned revenue 
until the Group fulfils its performance obligations. Where the contract requires invoicing in arrears, revenue recognised on 
fulfilment of a performance obligation is brought to account as accrued revenue, until the Group’s right to consideration 
becomes unconditional and the accrued revenue is then presented as a receivable. 
The Group’s accounting policies with respect to each of the individual deliverables in the Group’s customer contracts 
is outlined in sub-sections (i) onwards.
(i)  Licence, support and maintenance revenue
The Group’s contracts for billing solutions regularly include software licences associated with the relevant billing solution 
provided to the customer. The nature of the licence varies by customer and billing solution. As part of the licence agreement, 
various support and maintenance services are available to support the customer’s use of the billing solution. This includes 
the provision of various bug fixes, updates and helpdesk support. 
Generally, the provision of the software licence is a distinct performance obligation. However, where there are associated 
implementation, customisation or other professional services in the contract that significantly modify, customise or are 
highly interrelated with the licence, the software licence and implementation services are combined into a single performance 
obligation. The determination of whether the licence should be combined with the services is a matter of judgement, depending 
on the nature of the implementation of the services provided and the licence specifications in the customer contract.
How the licence performance obligation is fulfilled depends on the nature of the licence and how the Group provides the 
licence to the customer, irrespective of whether the licence is provided in perpetuity or for a specified contractual term:
•	 Where the licence is installed and delivered on customer premises, the customer can derive substantial benefits from the 
licence on its own. Therefore, the performance obligation is fulfilled (and revenue recognised) at the point in time the licence 
goes live, typically when customer acceptance has been obtained and the licence meets the agreed-upon specifications.
•	 Where the licence is hosted by the Group (for example, in some of our SaaS applications), the customer is dependent 
on our continual hosting of the licence platform in order to derive and receive substantial benefits from the licence. 
Therefore, the performance obligation is fulfilled (and revenue recognised) over time, which is typically, evenly over the 
contracted period in which access to the licence is made available to the customer. 
Licence fees in some pay-TV and telecommunications contracts are dependent on the subsequent usage of the licence by 
the customer, which is determined by customer-defined metrics such as subscriber counts or end-user numbers. For these 
contracts, the Group uses the sales/usage-based royalty exception and recognises revenue when the subsequent usage is 
known, which is typically at the end of each billing period. 
Support and maintenance services are generally considered a distinct single performance obligation, separately identifiable to 
the software licence, as all the individual activities that comprise of support and maintenance are highly interrelated with each 
other. Revenue related to the provision of support and maintenance is recognised evenly over the contracted term in which 
the customer is entitled to receive support and maintenance.
NOTES TO THE FINANCIAL STATEMENTS
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(ii)  Services revenue
The Group provides various configuration, implementation, customisation and other professional services that the customer 
is contracted to receive. This may be a part of the overall billing solution, or discrete projects separately agreed with the 
customer. The various individual activities that form the professional services provided to the customer are highly interrelated 
with each other and therefore are treated as a single performance obligation. Revenue from these professional services is 
recognised over time by reference to the stage of completion of the contracts. 
Stage of completion is measured by reference to labour hours incurred to date as a percentage of total estimated labour 
hours for each contract, and by reference to any contracted milestones achieved, such as customer acceptance of the final 
specification. 
As described above in “Licence, support and maintenance revenue” certain professional services might be combined with 
the provision of the software licence depending on the nature of the licence and the professional services provided. 
(iii)   Hardware and software sales revenue
Some of the Group’s subsidiaries on-sell certain third-party hardware and software products. Revenue is recognised when 
control over the hardware/software has transferred to the customer. Determination of when control has passed depends 
on whether the customer has legal title over the products, whether the customer has obtained possession of the products 
or whether the Group has present right to payment. 
The Group is considered principal in the sales transaction as the Group has procured the products from its various vendors 
and the Group bears the risk and responsibility for selling those products to the customer.
(iv)   Other revenue
Other revenue consists of reimbursed expenses incurred for servicing the customer contract. Revenue is recognised when 
the Group has legal enforceability under the contract to have the relevant expenses reimbursed from the customer.
(v)   Financing components
The Group has contracts where the period between the transfer of the promised goods or services to the customer represents 
a material financing component. The Group has assessed the impact of the financing component and determined it to be 
immaterial. Therefore, the Group does not adjust any of the transaction prices for the time value of money. 
(vi)   Presentation and disclosure
In Note 2(b)(ii) of the financial statements, the Group has disaggregated revenue recognised from contracts with customers 
into the following categories:
•	 The types of goods and services we provide our customers in our contracts;
•	 The primary market vertical that our customers operate in. ‘Energy’ includes our electricity, gas and water customers, 
while ‘Communications’ includes our telecommunications and pay-TV customers; and
•	 The key geographic regions where our customers are located, which is consistent with the geographic segments identified 
for our segment reporting.
We believe these categories best depict how the nature, amount, timing and uncertainty of revenue and cash flows are affected 
by economic factors. 
AASB 15 uses the terms “contract asset” and “contract liability”. To maintain consistency in presentation with prior periods, 
the Group has retained the use of “accrued revenue” and “unearned revenue”, respectively.
In disclosing the amount of the transaction price allocated to unsatisfied or partially satisfied performance obligations, 
the Group has elected to use the practical expedient available in AASB 15 and disclose only the amounts allocated to 
performance obligations for contracts with original expected duration of more than one year and for contracts where the 
Group’s right to consideration from a customer does not correspond directly with the value to the customer of the Group’s 
performance completed to date.
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3.  Revenue and other income (continued)
Interest income
Interest income is recognised when it becomes receivable on a proportional basis, taking into account the interest rates 
applicable to the financial assets.
Sales tax (including GST and VAT)
Revenues, expenses and assets are recognised net of the amount of sales tax, except where the amount of sales tax incurred 
is not recoverable from the Tax Office. In these circumstances the sales tax is recognised as part of the acquisition of the asset 
or as part of an item of the expense. Receivables and payables in the consolidated statement of financial position are shown 
inclusive of sales tax.
The net amount of GST/VAT recoverable from, or payable to the taxation authority is included as part of receivables or payables 
in the statement of financial position. Commitments and contingencies are disclosed net of the amount of GST recoverable 
from, or payable to, the taxation authority. 
Cash flows are presented in the consolidated statement of cash flows on a gross basis, except for the sales tax component 
of investing and financing activities, which are disclosed as operating cash flows.
Government grants
Government grants are recognised at their fair value where there is reasonable assurance that the grant will be received 
and all attached conditions will be complied with. Government grants relating to costs are deferred and recognised in the 
consolidated statement of comprehensive income over the period necessary to match them with the costs that they are 
intended to compensate. Government grants received for which there are no future related costs are recognised in the 
statement of comprehensive income immediately.
NOTES TO THE FINANCIAL STATEMENTS
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4.  Separately disclosed items
The Group has disclosed Underlying EBITDA and Underlying profit after tax, referring to the Group’s trading results, adjusted for 
certain transactions during the year that are not representative of the Group’s regular business activities. The Group considers 
that these transactions are of such significance to understanding the ongoing results of the Group, that the Group has elected 
to separately identify these transactions to determine an ongoing result to enable a “like-for-like” comparison. These items are 
described as “separately disclosed items” throughout this Financial Report.
Note
2024 
$’000
2023 
$’000
Net increase/(decrease) to EBITDA
Non-recurring items
Other one-off costs
3,258
596
Non-recurring income
–
(1,755)
Transaction costs related to the acquisition of powercloud
519
–
Restructuring costs incurred in powercloud
2,954
–
Total separately disclosed items
6,731
(1,159)
Other one-off costs
For the year ended 30 June 2024, the Group recognised one-off costs relating to restructuring totalling $3,258,000 to exit a 
jurisdiction and utilise alternative talent centres. These costs, which primarily included redundancies and associated costs, are 
part of the Group’s strategy to better integrate the business and align staffing according to customer demand. These costs are 
included within the “Employee benefit expenses” account in the Group’s consolidated statement of comprehensive income. As the 
operations from this jurisdiction did not represent a separate major line of business or geographical area of operations to the Group, 
the results from this jurisdiction was not separately disclosed as a discontinued operation. In the previous financial year, $596,000 of 
restructuring costs were incurred in relation to the partial exiting of the same jurisdiction outlined above. These costs were included 
within the “Employee benefit expenses” account in the Group’s consolidated statement of comprehensive income.
Non-recurring income
In the previous financial year, a $1,755,000 provision relating to the acquisition of Sigma Systems in June 2019 was released.  
This release was included within the “Other Income” account in the Group’s consolidated statement of comprehensive income.
Transaction cost related to the acquisition of powercloud
Transaction costs of $519,000 were incurred in relation to the acquisition of powercloud. These include costs associated with vendor 
legal and other administrative matters, as well as related travel costs incurred to meet representatives of powercloud’s management. 
These costs are included within ‘Travel Expenses’ and ‘Other Expenses’ in the Group’s consolidated statement of comprehensive 
income. Further details of the acquisition of powercloud are described in Note 25.
Restructuring cost incurred in powercloud
Included in powercloud’s results for June are $2,954,000 of restructuring costs related to certain redundancy payments  
post-acquisition. These costs are included within ‘Employee Benefit Expenses’ in the Group’s consolidated statement  
of comprehensive income.
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4.  Separately disclosed items (continued)
(a)  Reconciliation with Group statutory measures
2024 
$’000
2023 
$’000
Underlying EBITDA 
92,377
99,502
Less separately disclosed items
(6,731)
1,159
EBITDA(1)
85,646
100,661
Underlying net profit after tax before acquired amortisation, net of tax(2)
39,712
55,603
Less acquired amortisation, net of tax
(13,717)
(14,116)
Underlying net profit after tax(3)
25,995
41,487
Less separately disclosed items
(6,731)
1,159
Tax effect of separately disclosed items
1,800
149
Net profit after tax
21,064
42,795
(1)	 EBITDA is a non-IFRS term, defined as earnings before interest, tax, depreciation and amortisation, and excluding net foreign exchange losses/(gains). 
(2)	 Underlying net profit after tax, before acquired amortisation, net of tax, or Underlying NPATA, excludes separately disclosed items, which represent one-off costs 
incurred during the financial year and acquired amortisation, net of tax.
(3)	 Underlying net profit after tax or Underlying NPAT excludes separately disclosed items, which represent the one-off costs during the financial year.
NOTES TO THE FINANCIAL STATEMENTS
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5.  Profit from continuing operations
Profit from continuing operations before income tax has been determined after the following specific significant expenses:
Note
2024 
$’000
2023 
$’000
Employee benefit expenses
Wages and salaries
194,101
154,535
Superannuation costs
14,047
10,815
Share-based payments and employee share plan expensed
8(a), 17(c)
1,080
1,528
Total employee benefit expenses
209,228
166,878
Depreciation expense
Plant, equipment and leasehold improvements
11
5,764
4,634
Right-of-use assets
13(a), 13(c)
6,454
6,397
Total depreciation of non-current assets
8(a)
12,218
11,031
Amortisation of non-current assets
Technology and other intangibles
12
18,127
19,047
Software development costs
12
19,127
14,222
Total amortisation of non-current assets
8(a) 
37,254
33,269
Property and operating rental expenses
Other property-related expenses
3,341
3,678
Total property and operating rental expenses
3,341
3,678
Finance costs
Finance costs on borrowings
Prepaid borrowing costs
8(a),19(a)
285
151
Net finance costs on borrowings
3,501
3,964
Total cost on borrowings
3,786
4,115
Finance costs on lease liabilities
13(c)
1,019
772
Total finance costs
4,805
4,887
Net foreign exchange losses 
Realised foreign exchange losses/(gains) 
861
(1,182)
Unrealised foreign exchange losses/(gains) 
8(a)
51
(1,559)
Total net foreign exchange losses/(gains)
912
(2,741)
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6.  Income tax
(a)  Components of income tax expense
Note
2024 
$’000
2023 
$’000
Current tax expense
18,288
12,949
Movement in deferred tax relating to income tax expense
6(b)(iv)
(9,295)
(300)
Over provision in prior years
627
(1,119)
Total income tax expense
9,620
11,530
The prima facie tax payable on profit before income tax reconciled 
to the income tax expense is as follows:
Prima facie income tax payable on profit before income tax at 30%
9,207
16,297
Add/(less) tax effect of:
Impact of tax rates on foreign subsidiaries
(2,941)
(4,547)
Research and development allowances
(601)
(524)
Over provision in prior years
627
(1,119)
Utilisation of prior year tax losses not brought to account
(22)
(21)
Deferred tax not brought to account
2,445
–
Change in tax rate during the financial year
348
18
Amortisation of acquired intangibles
450
248
Other non-allowable items
107
1,178
Income tax expense attributable to profit
9,620
11,530
(b)  Deferred tax
Note
2024 
$’000
2023 
$’000
Deferred tax asset
6(b)(i)
7,013
6,581
Deferred tax liability
6(b)(ii)
(33,308)
(33,960)
Net deferred tax
(26,295)
(27,379)
(i)  Deferred tax asset
The deferred tax asset balance comprises of the following items:
Note
2024 
$’000
2023 
$’000
Other payables
568
702
Employee benefits
2,444
2,235
Temporary difference relating to lease accounting 
2,167
1,766
Accruals and provisions
1,834
1,878
Deferred tax asset
6(b)
7,013
6,581
NOTES TO THE FINANCIAL STATEMENTS
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(ii)  Deferred tax liability
The deferred tax liability balance comprises of the following items:
Note
2024 
$’000
2023 
$’000
Research and development expenditure capitalised
(15,353)
(9,782)
Difference in depreciation of plant, equipment and leasehold 
improvements for accounting and income tax purposes
(3,533)
(3,569)
Difference in amortisation of intangible assets for accounting  
and income tax purposes
(11,510)
(17,555)
Share-based payments
(458)
(537)
Temporary difference relating to lease accounting
(1,911)
(1,577)
Other income not yet assessable
(260)
(505)
Other payables
(283)
(435)
Deferred tax liability
6(b)
(33,308)
(33,960)
(iii)  Movement in net deferred tax balances
Note
2024 
$’000
2023 
$’000
Opening balance – net deferred tax
6(b)
(27,379)
(27,807)
Deferred tax recognised in income tax expense
6(a)
9,295
300
Deferred tax credited directly to share-based payments reserve
8(a), 22(b)
75
128
Additions through business combinations
25
(8,488)
–
Withholding tax credits converted to tax losses
202
–
Closing balance – net deferred tax
6(b)
(26,295)
(27,379)
(iv)  Deferred tax assets not brought to account (available tax losses)
2024 
$’000
2023 
$’000
Gross capital losses
847
847
Gross operating losses
15,409
257
Total
16,256
1,104
Deferred tax assets have not been recognised in respect of these losses. Realisation of the unrecognised tax losses, temporary 
differences and offsets are dependent on the future production of sufficient taxable profits in the relevant jurisdictions as well as 
continued compliance with regulatory requirements for availability.
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6.  Income tax (continued)
Material accounting policies
Income tax
Current income tax expense is the tax payable on the current period’s taxable income based on the applicable income tax 
rate adjusted by changes in deferred tax assets and liabilities. The tax rates and tax laws used to compute the amount are 
those that are enacted or substantively enacted at the reporting date.
Deferred tax balances
Deferred tax assets and liabilities are recognised for temporary differences at the applicable tax rates when the assets are 
expected to be recovered or liabilities settled. No deferred tax asset or liability is recognised in relation to temporary differences 
if they arose in a transaction, other than a business combination, that at the time of the transaction did not affect either 
accounting profit or taxable profit or loss.
Deferred tax assets are recognised for deductible temporary differences and unused tax losses only if it is probable that future 
taxable amounts will be available to utilise those temporary differences and losses.
Current and deferred tax balances attributable to amounts recognised directly in equity are also recognised directly in equity.
The carrying amount of deferred tax assets is reviewed at each reporting date and reduced to the extent that it is no longer 
probable that sufficient taxable profit will be available to allow all or part of the deferred tax asset to be utilised. Unrecognised 
deferred tax assets are reassessed at each reporting date and are recognised to the extent that it has become probable that 
future taxable profits will allow the deferred tax asset to be recovered.
Deferred tax assets and deferred tax liabilities are offset if a legally enforceable right exists to set off current tax assets against 
current tax liabilities and the deferred taxes relate to the same taxable entity and the same taxation authority.
Tax consolidation
The Group is subject to income taxes in Australia and jurisdictions in which it has foreign operations. In some of these 
jurisdictions, namely Australia and the United States, the immediate parent entity and entities it controls have formed local 
income tax consolidated groups that are taxed as a single entity in their relevant jurisdiction. The head entity of the Australian 
tax consolidated group is Hansen Technologies Limited. Each tax consolidated group has entered a tax funding agreement 
whereby each entity in the tax consolidated group recognises the assets, liabilities, expenses and revenues in relation to its 
own transactions, events and balances only. This means that:
•	 the parent entity recognises all current and deferred tax amounts relating to its own transactions, events and balances only;
•	 the subsidiaries recognise current or deferred tax amounts arising in respect of their own transactions, events and balances; and
•	 the current tax liabilities and deferred tax assets arising in respect of tax losses, are transferred from the subsidiary to the 
head entity as inter-company payables or receivables.
Each tax consolidated group also has a tax sharing agreement in place to limit the liability of subsidiaries in the tax consolidated 
group arising under the joint and several liability requirements of the tax consolidation system, in the event of default by the 
parent entity to meet its payment obligations. This means that under the tax sharing agreement, the subsidiaries are legally 
liable to the income tax payable in proportion to their contribution to the net profit before tax of the tax consolidated group.
NOTES TO THE FINANCIAL STATEMENTS
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7.  Earnings per share
2024 
$’000
2023 
$’000
Reconciliation of earnings used in calculating earnings per share:
Basic earnings – ordinary shares
21,064
42,795
Diluted earnings – ordinary shares
21,064
42,795
2024 
No. of Shares
2023 
No. of Shares
Weighted average number of ordinary shares used in calculating earnings per share:
Number for basic earnings per share – ordinary shares
203,197,909
202,410,396
Number for diluted earnings per share – ordinary shares
205,176,386
205,588,213
2024 
Cents Per 
Share
2023 
Cents Per 
Share
Basic earnings (cents) per share 
10.4
21.1
Diluted earnings (cents) per share 
10.3
20.8
Classification of securities as potential ordinary shares
As at 30 June 2024 and 30 June 2023, the securities that have been classified as potential ordinary shares and included in diluted 
earnings per share are the rights outstanding under the Employee Performance Rights Plan. 
Material accounting policies
Earnings per share (EPS)
Basic EPS is calculated by dividing the profit for the year attributable to ordinary equity holders of the Company by the weighted 
average number of ordinary shares outstanding during the year.
Diluted EPS is calculated by dividing the profit attributable to ordinary equity holders of the Company by the weighted average 
number of ordinary shares outstanding during the year, plus the weighted average number of ordinary shares that would be 
issued on conversion of all the dilutive potential ordinary shares into ordinary shares.
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SECTION C: WORKING CAPITAL AND OPERATING ASSETS
This section describes the different components of our working capital supporting the operating liquidity of the Group, 
as well as the long-term tangible and intangible assets supporting the Group’s performance.
8.  Cash and cash equivalents
2024 
$’000
2023 
$’000
Cash at bank and on hand
46,021
54,279
Total cash and cash equivalents
46,021
54,279
(a)  Reconciliation of the net profit after tax to net cash flows from operating activities
Note
2024 
$’000
2023 
$’000
Net profit after tax
21,064
42,795
Add/(less) non-cash items:
Depreciation and amortisation
5
49,472
44,300
Share-based payments 
5,17(c)
1,080
1,528
Deferred tax income credited directly to share-based payments reserve
6(b)(iv)
75
128
Unrealised foreign exchange gains
5
51
(1,559)
Recovery of previously charged expected credit loss
9
(1,204)
–
Expected credit loss charged
9
3,607
688
Lease impairment 
13(a)
468
246
Amortisation of prepaid borrowing costs
5, 19(a)
285
151
Net cash generated from operating activities before change  
in assets and liabilities
74,898
88,277
Changes in assets and liabilities adjusted for effects of purchase  
of controlled entities during the year:
Decrease in receivables and other assets
3,740
3,538
Increase in accrued revenue
(8,189)
(6,662)
(Decrease)/Increase in creditors and liabilities
(3,773)
1,039
Increase/(Decrease) in operating and employee benefits provision
1,888
(968)
Decrease in deferred taxes
(9,572)
(428)
Increase in current tax payable
3,218
509
Decrease in unearned revenue
(3,104)
(6,483)
Net cash inflow from operating activities
59,106
78,822
Material accounting policies
Cash and cash equivalents
Cash and cash equivalents include cash on hand and at banks, short term deposits with an original maturity of six months or less 
held at call with financial institutions and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities on the 
consolidated statement of financial position.
NOTES TO THE FINANCIAL STATEMENTS
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9.  Receivables
2024 
$’000
2023 
$’000
Current
Trade receivables
66,019
55,608
Less: provision for expected credit losses
(3,859)
(1,487)
62,160
54,121
Sundry receivables
669
3,031
Total trade and other receivables 
62,829
57,152
As at 30 June 2024, trade receivables of $14,715,000 (30 June 2023: $14,138,000) were past due but not impaired. These relate to a 
number of unrelated customers for whom there is no recent history of default. The ageing analysis of the trade receivables is as follows:
Trade receivables ageing analysis at 30 June:
Gross 
2024 
$’000
Provided 
2024 
$’000
Gross 
2023 
$’000
Provided 
2023 
$’000
Not past due
47,445
–
39,983
–
Past due 1– 30 days
7,758
–
5,338
–
Past due 31– 60 days
1,203
–
4,979
–
Past due more than 61 days
9,613
(3,859)
5,308
(1,487)
Total
66,019
(3,859)
55,608
(1,487)
The sundry receivables do not contain impaired assets and are not past due. Based on the credit history of these receivables, 
it is expected that these amounts will be received when due and therefore no provision for impairment has been recorded. The  
Group does not hold any collateral in relation to these receivables.
Note
2024 
$’000
2023 
$’000
Movements in provision for expected credit loss:
Opening balance at 1 July
1,487
921
Expected credit loss charged
8(a)
3,607
688
Recovery of previously charged expected credit loss
8(a)
(1,204)
–
Amounts written off
–
(706)
Others
(31)
584
Closing balance at 30 June
3,859
1,487
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9.  Receivables (continued)
Material accounting policies
Trade receivables
Trade receivables represent amounts owed by our customers and are recognised initially at the amount of consideration where 
the right to payment is conditional only on the passage of time. The Group holds the trade receivables with the objective of 
collecting contractual cash flows and therefore measures them subsequently at amortised cost using the effective interest 
method, less a provision for expected credit loss. Trade receivables are generally due for settlement between 30 and 60 days. 
The Group recognises a provision for impairment by calculating lifetime expected credit losses (ECLs). In determining the 
appropriate amount of lifetime ECLs, the Group has established a provision matrix that is based on its historical credit loss 
experience, adjusted for forward-looking factors specific to the debtors and the economic environment. 
Individual debts which are known to be uncollectible are written-off by reducing the carrying amount directly. Expected credit 
losses are recognised in the consolidated statement of comprehensive income within “Other expenses” account. When a trade 
receivable for which a provision for expected credit loss had been recognised becomes uncollectible in a subsequent period, 
it is written off against the allowance account.
Critical accounting estimate and judgement
Provision for expected credit losses of trade receivables
The Group uses a provision matrix to calculate ECLs for trade receivables. The provision rates are based on days past due for 
groupings of various customer segments that have similar loss patterns (i.e. by geography, product type, customer type and 
rating, and coverage by letters of credit and other forms of credit insurance).
The provision matrix is initially based on the Group’s historical observed default rates. The Group will calibrate the matrix to adjust 
the historical credit loss experience with forward-looking information. For instance, if forecast economic conditions (i.e., gross 
domestic product) are expected to deteriorate over the next year which can lead to an increased number of defaults in the energy 
sector, the historical default rates are adjusted. At every reporting date, the historical observed default rates are updated and 
changes in the forward-looking estimates are analysed. 
The assessment of the correlation between historical observed default rates, forecast economic conditions and ECLs is a 
significant estimate. The amount of ECLs is sensitive to changes in circumstances and of forecast economic conditions. 
The Group’s historical credit loss experience and forecast of economic conditions may also not be representative of customers’ 
actual default in the future. Therefore, where required, the Group will provide for specific debtors that are experiencing one-off 
instances that could result in a future loss.
10.  Other assets
2024 
$’000
2023 
$’000
Prepayments – current
7,640
7,112
Other assets – current 
–
191
Total other current assets
7,640
7,303
Prepayments – non-current
1,283
1,390
Other assets – non-current
34
44
Total other non-current assets
1,317
1,434
NOTES TO THE FINANCIAL STATEMENTS
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11.  Plant, equipment and leasehold improvements
Note
Plant and 
equipment 
$’000
Leasehold 
improvements 
$’000
Total 
$’000
Cost 
At 1 July 2023
43,583
3,884
47,467
Additions
4,731
329
5,060
Increase due to acquisition of subsidiary
1,067
6
1,073
Disposals
(946)
(94)
(1,040)
Net foreign currency movements arising from foreign operations
146
(43)
103
At 30 June 2024
48,581
4,082
52,663
Accumulated depreciation and impairment
At 1 July 2023
(29,070)
(3,346)
(32,416)
Depreciation charge
5
(5,314)
(450)
(5,764)
Disposals
926
–
926
Net foreign currency movements arising from foreign operations
218
83
301
At 30 June 2024
(33,240)
(3,713)
(36,953)
Carrying amount at 30 June 2024
15,341 
369
15,710
Note
Plant and 
equipment 
$’000
Leasehold 
improvements 
$’000
Total 
$’000
Cost 
At 1 July 2022
38,027
4,025
42,052
Additions
4,708
49
4,757
Disposals
(221)
(266)
(487)
Net foreign currency movements arising from foreign operations
1,069
76
1,145
At 30 June 2023
43,583
3,884
47,467
Accumulated depreciation and impairment
At 1 July 2022
(24,481)
(3,127)
(27,608)
Depreciation charge
5
(4,210)
(424)
(4,634)
Disposals
245
242
487
Net foreign currency movements arising from foreign operations
(624)
(37)
(661)
At 30 June 2023
(29,070)
(3,346)
(32,416)
Carrying amount at 30 June 2023
14,513
538
15,051
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11.  Plant, equipment and leasehold improvements (continued)
Material accounting policies
Plant, equipment and leasehold improvements
Cost and valuation
All classes of plant, equipment and leasehold improvements are stated at cost less depreciation and any accumulated 
impairment losses.
Depreciation
The depreciable amounts of all fixed assets are depreciated on a straight-line basis over their estimated useful lives commencing 
from the time the asset is held ready for use. Leasehold improvements are depreciated over the shorter of either the unexpired 
period of the lease or the estimated useful lives of the improvements.
The useful lives for each class of assets are:
2024
2023
Plant and equipment
3 to 15 years
3 to 15 years
Leasehold improvements
3 to 15 years
3 to 15 years
An item of plant, equipment and leasehold improvements initially recognised is derecognised upon disposal. Any gain or loss 
arising from the derecognition of the asset (calculated as the difference between the net disposal proceeds and the carrying 
amount of the asset) is included in the profit or loss when the asset is derecognised. 
The residual values, useful lives and methods of depreciation of plant, equipment and leasehold improvements are reviewed 
at each financial year end and are adjusted prospectively, if appropriate.
12.  Intangible assets
Note
Goodwill 
$’000
Technology 
and Other 
Intangibles 
at Cost 
$’000
Software 
Development 
at Cost 
$’000
Total 
$’000
Cost 
At 1 July 2023
221,840
192,782
129,503
544,125
Increase due to acquisition of 
subsidiary
40,487
–
27,704
68,191
Additions
–
–
15,461
15,461
Net foreign currency movements 
arising from foreign operations
(4,265)
(3,732)
(373)
(8,370)
At 30 June 2024
258,062
189,050
172,295
619,407
Accumulated amortisation and 
impairment
At 1 July 2023
(1,608)
(125,145)
(84,552)
(211,305)
Amortisation charge
5
–
(18,127)
(19,127)
(37,254)
Net foreign currency movements 
arising from foreign operations
2
2,442
117
2,561
At 30 June 2024
(1,606)
(140,830)
(103,562)
(245,998)
Carrying amount at 30 June 2024
256,456
48,220
68,733
373,409
NOTES TO THE FINANCIAL STATEMENTS
30 JUNE 2024 CONTINUED
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Note
Goodwill 
$’000
Technology 
and Other 
Intangibles 
at Cost 
$’000
Software 
Development 
at Cost 
$’000
Total 
$’000
Cost 
At 1 July 2022
221,406
192,014
107,689
521,109
Additions
–
–
21,140
21,140
Net foreign currency movements 
arising from foreign operations
434
768
674
1,876
At 30 June 2023
221,840
192,782
129,503
544,125
Accumulated amortisation 
and impairment
At 1 July 2022
(1,591)
(104,737)
(70,306)
(176,634)
Amortisation charge
5
–
(19,047)
(14,222)
(33,269)
Net foreign currency movements 
arising from foreign operations
(17)
(1,361)
(24)
(1,402)
At 30 June 2023
(1,608)
(125,145)
(84,552)
(211,305)
Carrying amount at 30 June 2023
220,232
67,637
44,951
332,820
Material accounting policies
Goodwill
Goodwill represents the future economic benefits arising from other assets acquired in a business combination that are not 
individually identifiable or separately recognised. Goodwill is recognised initially at the excess of: (a) the aggregate of the 
consideration transferred, the fair value of the non-controlling interests and the acquisition date fair value of the acquirers 
previously held equity interest; over (b) the net fair value of the identifiable assets acquired and liabilities assumed.
Technology and other intangibles
Other intangibles consist of trademarks, brand names, customer relationships and non-compete clauses. 
Technology and other intangibles are recognised at cost and are amortised over their estimated useful lives, which is generally 
the term of the contract for customer contracts and 5-10 years for technology and other intangibles. Technology and other 
intangibles are carried at cost less accumulated amortisation and any impairment losses.
Research and development
Expenditure on research activities is recognised as an expense when incurred.
Development costs are capitalised when the entity can demonstrate all of the following: the technical feasibility of completing 
the asset so that it will be available for use or sale; the intention to complete the asset and use or sell it; the ability to use or sell 
the asset; how the asset will generate probable future economic benefits; the availability of adequate technical, financial and 
other resources to complete the development and to use or sell the asset; and the ability to measure reliably the expenditure 
attributable to the asset during its development. 
Capitalised development expenditure is carried at cost less any accumulated amortisation and any accumulated impairment 
losses. Amortisation is calculated using a straight–line method to allocate the cost of the intangible asset over its estimated 
useful life, which is generally five years. Amortisation commences when the intangible asset is available for use. 
Other development expenditure is recognised as an expense when incurred.
Impairment of non-financial assets
Assets with an indefinite useful life are not amortised but are tested at least annually for impairment in accordance with 
AASB 136 Impairment of Assets. Assets subject to annual depreciation or amortisation are reviewed for impairment whenever 
events or circumstances arise that indicate that the carrying amount of the asset may be impaired. An impairment loss 
is recognised where the carrying amount of the asset exceeds its recoverable amount. The recoverable amount of an asset 
is defined as the higher of its fair value less costs of disposal and value in use.
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12.  Intangible assets (continued)
Critical accounting estimate and judgement
Capitalisation of research and development costs
Development costs incurred are assessed for each research and development project and a percentage of the expenditure is 
capitalised when technical feasibility studies demonstrate that the project will deliver future economic benefits and those benefits 
can be measured reliably.
There has been an investment in research and development expenditure incurred in relation to the various billing software 
platforms in the 2023 financial year. Returns are expected to be derived from this investment over the coming year(s).
The assets’ residual values, useful lives and amortisation methods are reviewed and adjusted if appropriate at each financial year 
end. The estimation of useful lives of assets has been based on historical experience and expected product lifecycle, which could 
change significantly as a result of technological innovation.
(a)  Impairment test for goodwill
For impairment testing, the Group views that its business combinations (including the recent investment in powercloud), giving rise to 
goodwill on acquisition relate to synergetic opportunities for its billing solutions. Therefore, goodwill is allocated entirely to the Billing 
CGU, which is also an operating and reportable segment. 
The recoverable amount of the Billing CGU has been determined based on a value-in-use calculation using cash flow projections 
over a five-year period. Cash flows beyond the five-year forecast period are extrapolated using the estimated terminal growth rates. 
Key assumptions used for value-in-use calculations
The key assumptions for the Billing CGU supporting the disclosed recoverable value are as follows:
•	 EBITDA for the first year based on financial budgets approved by the Board;
•	 Terminal value growth rate of 2% (2023:2%) applied to the period beyond the first year;
•	 A post-tax discount rate of 8.9% (2023: 8.3%); and
•	 Terminal growth rate of 2% (2023: 2%) at the end of the forecast period.
Both the EBITDA growth rate beyond FY24 and the terminal growth rate ranges are derived from management’s best estimate of 
revenue and operating expenditure growth, taking into account changes in the industry, customer market prospects, future product 
developments and technological innovation. Profit before income tax expense is then adjusted for amounts related to tax. 
The discount rate represents the current market assessment of the risks specific to the CGU, taking into consideration the time 
value of money coupled with other risks factors. It is based on the Group’s weighted average cost of capital. 
NOTES TO THE FINANCIAL STATEMENTS
30 JUNE 2024 CONTINUED
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Critical accounting estimates and judgements
Impairment of goodwill
The Group tests whether goodwill has been impaired on an annual basis. Management judgement is applied to identify the 
cash generating units (CGU). The recoverable amount of a CGU is determined based on value-in-use calculations which 
require the use of assumptions and discounting of future cash flows. These assumptions are based on best estimates at 
the time of performing the valuation. Cash flow projections do not include restructuring activities that the Group is not yet 
committed to or significant future investments that will enhance the performance of the assets of the CGU being tested. 
Goodwill is monitored by management at the level of operating segments identified in Note 2. 
Impairment of non-financial assets other than goodwill
All assets are assessed for impairment at each reporting date by evaluating whether indicators of impairment exist in relation 
to the continued use of the asset by the consolidated entity. Impairment triggers include declining product, technology changes, 
adverse changes in the economic or political environment or future product expectations. If an indicator of impairment exists, 
the recoverable amount of the asset is determined.
13.  Leases
(a)  Right-of-use assets
2024 
$’000
2023 
$’000
Cost
34,360
29,318
Accumulated depreciation
(17,975)
(15,670)
Net carrying amount at 30 June 
16,385
13,648
Movements in cost and accumulated depreciation during the year are inclusive of any net foreign currency movements arising 
from foreign operations. 
The Group has identified the following classes of right-of-use (“ROU”) assets: properties, vehicles and office. The largest class of asset 
recognised is the Group’s property leases, consisting of office buildings, as well as rental apartments for its employees undertaking 
short-term assignments overseas. Leases of properties generally have lease terms between 7 months and 10 years, while leases 
of office equipment and vehicles, generally have terms between 1 and 3 years. The Group usually has rights to renew the lease 
arrangement that are reasonably certain to be exercised and therefore may have long effective lease terms. The rental payments 
associated with each lease varies according to the amount of space rented and the location of the lease. However, in most cases 
the amount of rental payments is indexed annually in line with the relevant national consumer pricing index. 
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13.  Leases (continued)
Reconciliation of the carrying amounts of ROU assets at the beginning and end of the current financial year by class of asset 
is shown below: 
Note
ROU 
Properties 
$’000
ROU Office 
Equipment 
$’000
ROU 
Vehicles 
$’000
Total 
$’000
Cost
Balance as at 1 July 2023
29,169
73
76
29,318
Increase due to acquisition of 
subsidiary
13(b)
4,254
–
23
4,277
Additions
13(b)
3,567
–
–
3,567
Re-measurement
13(b)
2,472
–
–
2,472
Impairment
(468)
–
–
(468)
Disposals
(4,093)
(8)
(58)
(4,159)
Exchange differences from  
foreign operations
(647)
–
–
(647)
Balance as at 30 June 2024
34,254
65
41
34,360
Accumulated depreciation
Balance as at 1 July 2023
(15,576)
(40)
(54)
(15,670)
Depreciation charge 
5, 13(c)
(6,413)
(18)
(23)
(6,454)
Disposals
3,758
8
58
3,824
Exchange differences from  
foreign operations
325
–
–
325
Balance as at 30 June 2024
(17,906)
(50)
(19)
(17,975)
Net book value as at 30 June 2024
16,348
15
22
16,385
Note
ROU 
Properties 
$’000
ROU Office 
Equipment 
$’000
ROU 
Vehicles 
$’000
Total 
$’000
Cost
Balance as at 1 July 2022
28,325
81
88
28,494
Additions
13(b)
6,160
–
18
6,178
Re-measurement
13(b)
1,186
–
–
1,186
Make good provision
19
–
–
19
Impairment
(246)
–
–
(246)
Disposals
(6,789)
(11)
(35)
(6,835)
Exchange differences from 
foreign operations
514
3
5
522
Balance as at 30 June 2023
29,169
73
76
29,318
Accumulated depreciation
Balance as at 1 July 2022
(15,432)
(28)
(66)
(15,526)
Depreciation charge 
5, 13(c)
(6,356)
(21)
(20)
(6,397)
Disposals
6,498
11
35
6,544
Exchange differences from 
foreign operations
(286)
(2)
(3)
(291)
Balance as at 30 June 2023
(15,576)
(40)
(54)
(15,670)
Net book value as at 30 June 2023
13,593
33
22
13,648
In the financial year ended 30 June 2024, the cost of variable lease payments amounted to $nil (2023: $10,000). These variable 
lease payments do not depend on an index or a rate. These are included within the “Other Expenses” account in the consolidated 
statement of comprehensive income. 
NOTES TO THE FINANCIAL STATEMENTS
30 JUNE 2024 CONTINUED
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(b)  Lease liabilities
2024 
$’000
2023 
$’000
Current
4,889
5,434
Non-current
14,240
9,563
Total
19,129
14,997
Reconciliation of the carrying amounts of lease liabilities and the movements during the financial year is shown below:
Note
2024 
$’000
2023 
$’000
Balance as at 1 July 
14,997
13,875
Increase due to acquisition of subsidiary
13(a)
4,277
–
Additions
13(a)
3,567
6,178
Re-measurement
13(a)
2,472
1,186
Disposals
(335)
(291)
Accretion of finance costs
13(c)
1,019
772
Payments of finance costs
(1,019)
(772)
Payments of principal amounts
(5,983)
(6,188)
Exchange differences from foreign operations
134
237
Balance as at 30 June 
19,129
14,997
(c)  Impact to profit or loss
The following are the amounts recognised in the profit or loss:
Note
2024 
$’000
2023 
$’000
Depreciation expense of ROU assets
5, 13(a) 
6,454
6,397
Finance costs on lease liabilities
5, 13(b)
1,019
772
Variable lease payments
–
10
Income from sub-leasing of ROU assets
(261)
(83)
Total amount recognised in profit or loss 
7,212
7,096
(d)  Impact to cashflows
The Group had total cash outflows for leases of $7,002,000 for the year ended 30 June 2024 (2023: $6,960,000). Out of the 
$7,002,000 (2023: $6,960,000) cash outflows, $5,983,000 (2023: $6,188,000) relates to cash outflows from financing activities 
(principal payments), while the remaining balance relates to cash outflows from operating activities (finance costs on lease liabilities). 
The Group also had non-cash additions of ROU assets of $7,844,000 (2023: $6,178,000) and lease liabilities of $7,844,000 (2023: 
$6,178,000) during the financial year. 
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13.  Leases (continued)
(e)  Future lease payments
Future lease payments in relation to lease liabilities are as follows:
Note
2024 
$’000
2023 
$’000
Less than 6 months
18(b), 23
3,597
3,280
6-12 months
18(b), 23
2,587
2,900
Total current lease payments
6,184
6,180
Future finance costs on lease liabilities
(1,295)
(746)
Current lease liabilities
4,889
5,434
1-2 years
18(b), 23
4,850
3,389
2-3 years
18(b), 23
4,555
2,366
More than 3 years
18(b), 23
7,957
5,634
Total non-current lease liabilities
17,362
11,389
Future finance costs on lease liabilities
(3,122)
(1,826)
Non-current lease liabilities 
14,240
9,563
The weighted average incremental borrowing rate applied to lease liabilities was 6.33% (2023: 5.89%).
NOTES TO THE FINANCIAL STATEMENTS
30 JUNE 2024 CONTINUED
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Hansen Technologies Ltd

Material accounting policies
Leases
The determination of whether an arrangement is (or contains) a lease depends on whether the arrangement conveys the right 
to control the use of an identified asset for a period of time in exchange for consideration. Control over the use of an identified 
asset exists when the arrangement involves the use of an identified asset, when the Group obtains substantially all the economic 
benefits from the use of the asset, and when the Group has the right to direct the use of the asset.
The lease term is first determined with reference to the non-cancellable period of the lease contract, adjusted for any periods 
covered by options to extend the lease, and/or to early terminate the lease if the Group is reasonably certain to exercise the 
options. Judgement is applied by the Group in determining whether the Group is reasonably certain to exercise the options.
Lease liabilities are initially recognised and measured based on the total value of fixed and variable contractual lease payments 
over the lease term, including payments to extend or terminate the lease if the Group is reasonably certain to exercise the option 
to extend or terminate the lease, respectively. The lease payments are discounted to present value based on the incremental 
borrowing rate implicit in the lease. 
Lease payments on properties exclude service fees for maintenance, cleaning and other costs as these costs are separated 
as non-lease components. However, the Group has elected not to separate lease and non-lease components for leases of 
vehicles and offices. 
Leased assets are capitalised at the commencement date of the lease and comprise of the initial lease liability amount, 
initial direct costs incurred when entering the lease, less any lease incentives received. 
Leased assets are depreciated on a straight-line basis over the earlier of the end of the useful life of the right-of-use asset 
or the end of the lease term, as follows:
•	 ROU properties
•	 ROU office equipment
•	 ROU vehicles
Estimated useful lives of right-of-use assets are determined on the same basis as those of plant, equipment and 
leasehold improvements. 
The right-of-use asset is also periodically assessed for impairment losses and adjusted for certain remeasurements 
of the lease liability.
The Group does not apply the practical expedients for short-term leases and leases for which the assets are of low value. 
Presentation and disclosure
Depreciation on right-of-use assets is included as part of “Depreciation expense” account in the consolidated statement 
of comprehensive income, and interest expense on lease liabilities is included as part of “Finance costs on lease liabilities” 
account in the consolidated statement of comprehensive income.
Right-of-use assets are disclosed separately on the consolidated statement of financial position, with Note 13(a) disaggregating 
the lease assets by class of asset. Lease liabilities are presented as current and non-current in the consolidated statement 
of financial position depending on the timing of the settlement of contractual cash outflows.
The repayment of the principal portion of lease payments is presented as part of financing activities in the consolidated 
statement of cash flows, and the interest portion is presented as part of operating activities. 
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13.  Leases (continued)
Critical accounting estimate and judgement
Determining the lease term of contracts with renewal and termination options – Group as a lessee
The Group determines the lease term as the non-cancellable term of the lease together with any periods covered by an 
option to extend the lease if it is reasonably certain to be exercised, or any periods covered by an option to terminate the lease, 
if it is reasonably certain not to be exercised.
The Group has several lease contracts that include extension and termination options. The Group applies judgement 
in evaluating whether it is reasonably certain whether to exercise the option to renew or terminate the lease. That is, 
it considers all relevant factors that create an economic incentive for it to exercise either the renewal or termination. After the 
commencement date, the Group reassesses the lease term if there is an event or change in circumstances that is within its 
control and affects its ability to exercise or not to exercise the option to renew or to terminate (e.g. construction of significant 
leasehold improvements or significant customisation to the leased asset).
Estimating the incremental borrowing rate
Where the Group cannot readily determine the interest rate implicit in the lease, therefore, it uses its incremental borrowing 
rate (IBR) to measure lease liabilities. The IBR is the rate of interest that the Group would have to pay to borrow over a similar 
term, and with a similar security, the funds necessary to obtain an asset of a similar value to the right-of-use asset in a similar 
economic environment. The IBR therefore reflects what the Group ‘would have to pay’, which requires estimation when no 
observable rates are available (such as for subsidiaries that do not enter into financing transactions) or when they need to 
be adjusted to reflect the terms and conditions of the lease (for example, when leases are not in the subsidiary’s functional 
currency). The Group estimates the IBR using observable inputs (such as market interest rates) when available and is required 
to make certain entity-specific estimates (such as the subsidiary’s stand-alone credit rating).
14.  Payables
Note
2024 
$’000
2023 
$’000
Trade payables
8,850
7,568
Accrued payables
15,785
13,851
Other payables
6,899
3,609
Total payables
18(b)
31,534
25,028
Material accounting policies
Trade payables
Trade payables are initially recognised at their fair value and subsequently carried at amortised cost and are not discounted. 
These amounts represent liabilities for goods and services provided to the Group prior to the end of financial year which are 
unpaid. The amounts are unsecured and are paid in accordance with vendor terms, which are usually within 30 to 60 days 
of recognition. Trade and other payables are presented as current liabilities unless payment is not due within 12 months after 
the reporting period.
NOTES TO THE FINANCIAL STATEMENTS
30 JUNE 2024 CONTINUED
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15.  Provisions
2024 
$’000
2023 
$’000
Current
Commercial provisions(1)
8,991
–
Other provisions(1)
1,997
57
Restructuring provisions
2,954
–
Onerous provisions
1,089
513
Total current provisions(2)
15,031
570
Non-current
Make good provisions
180
300
Onerous provisions
570
–
Total non-current provisions(3)
750
300
Reconciliation of other provisions
Carrying amount at beginning of year
870
1,376
Net provisions/(payments/reversals) made during the year
14,911
(506)
Carrying amount at end of year
15,781
870
(1)	 These provisions relate primarily to existing provisions for powercloud made pre-acquisition. Commercial provisions can include service-related vendor  
and customer provisions, and product provisions. These provisions are assessed on a six monthly basis.
(2)	 Included within current provisions in the consolidated statement of financial position.
(3)	 Included within non-current provisions in the consolidated statement of financial position.
Material accounting policies
Provisions
Provisions are recognised when the consolidated entity has a legal or constructive obligation, as a result of past events, 
for which it is probable that an outflow of economic benefits will result, and that outflow can be reliably measured.
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SECTION D: PEOPLE
This section provides information about our employee benefit obligations, including annual leave, long service leave and post-
employment benefits. It also includes details about our share plans and the compensation paid to key management personnel. 
16.  Employee benefits
2024 
$’000
2023 
$’000
Current employee benefits(1)
15,177
13,557
Non-current employee benefits(2)
165
109
Total employee benefits liability
15,342
13,666
(1)	 Included within current provisions in the consolidated statement of financial position.
(2)	 Included within non-current provisions in the consolidated statement of financial position.
Employee Benefits Liability
Employee benefits liability represents amounts provided for annual leave and long service leave. The current portion for this provision 
includes the total amount accrued for annual leave entitlements and the amounts accrued for long service leave entitlements that 
have vested due to employees having completed the required period of service. 
Based on past experience, the Group does not expect the full amount of annual leave or long service leave balances classified as 
current liabilities to be settled within the next 12 months. These amounts are presented as current liabilities since the Group does 
not have an unconditional right to defer the settlement of these amounts in the event employees wish to use their leave entitlement.
(a)  Directors’ and executives’ compensation
2024 
$
2023 
$
Short term employment benefits
4,051,061
3,945,132
Post-employment benefits
180,240
150,070
Share-based payments
743,139
656,618
Termination benefits
595,029
–
Total
5,569,469
4,751,820
Detailed remuneration disclosures are provided in the remuneration report on pages 57 to 76.
NOTES TO THE FINANCIAL STATEMENTS
30 JUNE 2024 CONTINUED
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Material accounting policies
Short-term employee benefit obligations
Liabilities arising in respect of wages and salaries, annual leave, long service leave and any other employee benefits 
expected to be settled within 12 months of the reporting date are measured at the amounts based on remuneration rates 
that are expected to be paid when the liability is settled. The expected cost of short-term employee benefits in the form of 
compensated absences such as annual leave and long service leave is recognised in the provision for employee benefits. 
All other short-term employee benefit obligations are presented as payables.
Other long-term employee benefit obligations
The provision for other long-term employee benefits, including obligations for long service leave and annual leave, which are 
not expected to be settled wholly before twelve months after the end of the reporting period, are measured at the present 
value of the estimated future cash outflow to be made in respect of the services provided by employees up to the reporting 
date. Expected further payments incorporate anticipated future wage and salary levels, durations of service and employee 
turnover, and are discounted at rates determined by reference to market yields at the end of the reporting period on high 
quality corporate bonds that have maturity dates that approximate the terms of the obligations. Any re-measurements for 
changes in assumptions of obligations for other long-term employee benefits are recognised in profit or loss in the periods 
in which the change occurs. 
Other long-term employee benefit obligations are presented as current liabilities in the consolidated statement of financial 
position if the entity does not have an unconditional right to defer settlement for at least twelve months after the reporting date, 
regardless of when the actual settlement is expected to occur. All other long-term employee benefit obligations are presented 
as non-current liabilities in the consolidated statement of financial position.
Retirement benefit obligations
The consolidated entity makes superannuation and pension contributions to the employee’s defined contribution plan of 
choice in respect of employee services rendered during the year. These contributions are recognised as an expense in the 
same period when the related employee services are received. The Group’s obligation with respect to employee’s defined 
contribution entitlements is limited to its obligation for any unpaid superannuation and pension guarantee contributions at the 
end of the reporting period. All obligations for unpaid superannuation and pension guarantee contributions are measured at 
the (undiscounted) amounts expected to be paid when the obligation is settled and are presented as current liabilities in the 
consolidated statement of financial position.
Bonus plan
The consolidated entity recognises a provision when a bonus is payable in accordance with the employee’s contract of 
employment or review letter and the amount can be reliably measured.
Termination benefits
The Group recognises an obligation and expense for termination benefits at the earlier of: (a) the date when the Group can 
no longer withdraw the offer for termination benefits; and (b) when the Group recognises costs for restructuring and the costs 
include termination benefits. In either case, the obligation and expense for termination benefits is measured on the basis of 
the best estimate of the number of employees expected to be affected. Termination benefits that are expected to be settled 
wholly before twelve months after the annual reporting period in which the benefits are recognised are measured at the 
(undiscounted) amounts expected to be paid and are presented as current liabilities in the consolidated statement of financial 
position. All other termination benefits are accounted for on the same basis as other long-term employee benefits and are 
presented as non-current liabilities in the consolidated statement of financial position.
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17.  Share-based payments
(a)  Employee Performance Rights Plan
The Employee Performance Rights Plan (the Rights Plan) was approved by shareholders at the Company’s AGM on  
23 November 2017. Under the Plan, awards are made to eligible executives and other management personnel who have an  
impact on the Group’s performance. Plan awards for long-term incentives (LTI) are granted in the form of performance rights over 
shares which vest over a period of three years subject to meeting performance measures and continuous employment with the 
Company. Plan awards for deferred short-term incentives (STI) are deferred for a two-year period of which the employee must 
remain employed, following the achievement of annual financial and non-financial performance measures. Each performance  
right is to subscribe for one ordinary share upon vesting and, when issued, the shares will rank equally with other shares.
Performance rights issued under the Employee Performance Rights Plan are valued on the same basis as those issued to KMP, 
which is described in Note 17(b).
Performance rights issued and outstanding as at 30 June 2024
Grant date
Vesting date
Type
Fair Value 
Per Right 
$
No. of 
Rights at 
01/07/2023
Rights 
Granted
Rights 
Vested, 
Forfeited 
or Other
No. of 
Rights at 
30/06/2024
1 Jul 2020
30 Jun 2023(1)
STI
2.70
523,247
–
(523,247)
–
1 Jul 2020
30 Jun 2023(2)
LTI
2.77
199,303
–
(199,303)
–
15 Sep 2021
30 Jun 2024(3)
LTI 
4.99
206,449
–
(5,667)
200,782
15 Sep 2021
30 Jun 2024(4)
LTI
5.29
84,302
–
(21,912)
62,390
15 Sep 2022
30 Jun 2025(5)
LTI
3.74
382,351
–
(32,878)
349,473
15 Sep 2022
30 Jun 2025(6)
LTI
4.30
61,679
–
(5,657)
56,022
1 Jul 2023
30 Jun 2026(7)
LTI
4.80
–
611,534
(143,798)
467,736
1 Jul 2023
30 Jun 2027(7)
LTI
4.80
–
12,500
–
12,500
Total
1,457,331
624,034
(932,462)
1,148,903
(1)	 Majority of the performance rights in relation to the Enhanced STI Plan granted on 1 July 2020 have exceeded the required measurement hurdles, allowing  
an accelerated basis paying up to 135% of the entitlement on 30 June 2023. The rights were exercised 14 August 2023.
(2)	 Performance rights granted on 1 July 2020 in relation to EPSa CAGR and TSR measures have vested at 100% on 30 June 2023 based on the discretion  
of the Board. The rights were exercised on 14 August 2023.
(3)	 Performance rights granted on 15 September 2021 with a fair value per right of $4.99 refers to rights linked to Group Revenue and TSR measures. Performance 
rights for the FY22 LTI plan of 241,576 have not exceeded the required specific annual KPIs and did not vest on 30 June 2024 and will be cancelled in due course. 
Remaining rights of 21,596 vested on 30 June 2024. 
(4)	 Performance rights granted on 15 September 2021 with a fair value per right of $5.29 refers to rights linked to non-market performance conditions such  
as Group Revenue and Regional Revenue; Product Revenue and Product Profit Margin. 
(5)	 Performance rights granted on 15 September 2022 with a fair value per right of $3.74 refers to rights linked to Revenue and TSR measures.
(6)	 Performance rights granted on 15 September 2022 with a fair value per right of $4.30 refers to rights linked to non-market performance conditions such  
as Revenue and Profit Margin.
(7)	 Performance rights granted on 1 July 2023 with a fair value per right of $4.80 refers to rights linked to non-market performance conditions such as Revenue  
and Profit Margin.
All the unvested performance rights will be measured against specific measurement criteria as detailed in the preceding table 
and will be awarded in the period following the measurement period. 
NOTES TO THE FINANCIAL STATEMENTS
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Performance rights issued and outstanding as at 30 June 2023
Grant date
Vesting date
Type
Fair Value 
Per Right 
$
No. of 
Rights at 
01/07/2022
Rights 
Granted
Rights 
Vested, 
Forfeited 
or Other
No. of 
Rights at 
30/06/2023
2 Sep 2019
30 Jun 2022(1)
STI
3.11
78,384
–
(78,384)
–
2 Sep 2019
30 Jun 2022(2)
LTI
2.83
646,600
–
(646,600)
–
1 Jul 2020
30 Jun 2023(3)
STI
2.70
594,707
–
(71,460)
523,247
1 Jul 2020
30 Jun 2023(4)
LTI
2.77
212,622
–
(13,319)
199,303
15 Sep 2021
30 Jun 2024(5)
LTI 
4.99
235,424
–
(28,975)
206,449
15 Sep 2021
30 Jun 2024(6)
LTI
5.29
95,049
–
(10,747)
84,302
15 Sep 2022
30 Jun 2025(7)
LTI
3.74
–
430,059
(47,708)
382,351
15 Sep 2022
30 Jun 2025(8)
LTI
4.30
–
67,889
(6,210)
61,679
Total
1,862,786
497,948
(903,403)
1,457,331
(1)	 Performance rights granted on 2 September 2019 in relation to STI measures have met the required measurement hurdles and vested at 100% on 30 June 2022. 
The rights were exercised on 19 August 2022.
(2)	 Performance rights granted on 2 September 2019 in relation to EPSa CAGR and TSR measures have exceeded the required measurement hurdles and market 
conditions, respectively and vested on an accelerated basis paying 150% of the entitlement on rights linked to EPSa CAGR measure and 137% of the entitlement 
on rights linked to TSR measure on 30 June 2022. The rights were exercised on 19 August 2022.
(3)	 Majority of the performance rights in relation to the Enhanced STI Plan granted on 1 July 2020 have exceeded the required measurement hurdles, allowing an 
accelerated basis paying up to 135% of the entitlement on 30 June 2023. 
(4)	 Performance rights granted on 1 July 2020 in relation to EPSa CAGR and TSR measures have vested at 100% on 30 June 2023 based on the discretion of the Board. 
(5)	 Performance rights granted on 15 September 2021 with a fair value per right of $4.99 refers to rights linked to Group Revenue and TSR measures.
(6)	 Performance rights granted on 15 September 2021 with a fair value per right of $5.29 refers to rights linked to non-market performance conditions such as Group 
Revenue and Regional Revenue; Product Revenue and Product Profit Margin. 
(7)	 Performance rights granted on 15 September 2022 with a fair value per right of $3.74 refers to rights linked to Revenue and TSR measures.
(8)	 Performance rights granted on 15 September 2022 with a fair value per right of $4.30 refers to rights linked to non-market performance conditions  
such as Revenue and Profit Margin.
The weighted average contractual life of outstanding performance rights at the end of the financial year is 1.2 year (2023: 0.81 year). 
(b)  Fair value of performance rights granted
The fair value of Total Shareholder Return (TSR) performance rights at grant date is independently determined using an adjusted 
form of the Black Scholes Model which includes a Monte Carlo simulation model that takes into account the term of the performance 
rights, the impact of dilution (where material), the share price at grant date and expected price volatility of the underlying share, 
the expected dividend yield, the risk-free interest rate for the term of the performance rights and the correlations and volatilities of 
the peer group companies.
The fair value of Revenue and Profit Margin performance rights at grant date is independently determined using a conventional 
Black Scholes Model. 
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17.  Share-based payments (continued)
Details of the assessed fair value of the performance rights as well as the model inputs for rights granted, during the year ended 
30 June 2024 and for the prior year 30 June 2023, are presented below:
2024
2023
Grant date
1 July 2023
15 September 2022
Expected vesting date
30 Jun 2026
30 June 2025
Measurement period
1 July 2023 to 30 June 2026
1 July 2022 to 30 June 2025
Fair value of performance rights granted – Revenue  
and Profit Margin
$4.80
$4.30
Fair value of performance rights granted – TSR rights
–
$3.18
Share price at grant date
$5.20
$4.64
Expected price volatility of the company’s shares
32.5%
32.5%
Expected dividend yield 
2.27%
2.47%
Risk-free interest rate
3.88%
3.28%
The expected price volatility is based on the historic volatility (based on the life of the performance rights), adjusted for any expected 
changes to future volatility due to publicly available information.
(c)  Expenses arising from share-based payment transactions
Note
2024 
$’000
2023 
$’000
Rights issued under employee performance rights plan FY21
–
483
Rights issued under employee performance rights plan FY22
(118)
459
Rights issued under employee performance rights plan FY23
466
586
Rights issued under employee performance rights plan FY24
732
–
Total
5, 8(a), 22(b)
1,080
1,528
NOTES TO THE FINANCIAL STATEMENTS
30 JUNE 2024 CONTINUED
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Material accounting policies
Share-based payments
The Group operates equity-settled share-based payment employee share, options, and rights schemes. The fair value of 
the equity to which employees become entitled is measured at grant date and recognised as an expense over the vesting 
period, with a corresponding increase to an equity account, ending on the date on which the relevant employees become fully 
entitled to the award (the vesting date). The fair value of shares is measured at the market bid price at grant date. In respect 
of share-based payments that are dependent on the satisfaction of performance conditions, the number of options and 
rights expected to vest is reviewed and adjusted at each reporting date. The amount recognised for services received as 
consideration for these equity instruments granted is adjusted to reflect the best estimate of the number of equity instruments 
that eventually vest.
Share-based payments are subject to two different forms of measurement: 
•	 Market-based 
•	 Non-market-based 
These measurement criteria are subject to different accounting treatments under AASB 2 Share-based Payment.
Market-based measurement
Any awards subject to market conditions will vest irrespective of the condition being met. Where a condition is not met, 
the expense associated with the award will continue to be recognised over the vesting period.
Non-market-based measurement
For any non-market-based awards where the condition is not satisfied, the expense incurred to date is reversed and no 
further charge is recognised over the remaining period. 
Critical accounting estimate and judgement
Share-based payments
The fair value of rights is estimated on the grant date using an adjusted form of the Black Scholes Model and Monte Carlo 
simulation model. Estimating fair value for share-based payments requires significant assumptions such as determining 
the most appropriate inputs to the valuation model, including the expected life of the share option or performance right, 
volatility in the share price and dividend yield.
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SECTION E: CAPITAL AND FINANCIAL RISK MANAGEMENT
This section explains our policies and procedures applied to manage our financing and capital structure, and the associated 
risks that we are exposed to. The Group manages its financial and capital structure to maximise shareholder return, maintain 
an optimal cost of capital and provide flexibility for strategic investments. 
18.  Financial risk management
The Group is exposed to a variety of financial risks, principally related to credit, liquidity, interest rate and foreign currency 
risk. The Group’s risk management framework is aligned with best practices and designed to reduce volatility on our financial 
performance and to support the delivery of our business objectives. The Board has overall responsibility for identifying and 
monitoring operational and financial risks. 
(a)  Credit risk
Nature of risk
The risk of financial loss to the Group if a customer or counterparty to a financial instrument fails 
to meet its contractual obligations. Credit risk arises principally from the Group’s receivables from 
customers and our investments in debt securities.
Exposure to the risk
The Group’s maximum exposure to credit risk at 30 June 2024 and 30 June 2023 is the carrying 
amount of financial assets, net of any provisions for impairment and excluding the value of any 
collateral or other security. 
The gross trade receivables balance as at 30 June 2024 was $66,019,000 (2023: $55,608,000). 
The ageing analysis of trade and other receivables is provided in Note 9. As the Group undertakes 
transactions with a large number of customers and regularly monitors payment in accordance with 
credit terms, the financial assets that are past due but not impaired, are expected to be received.
The Group’s exposure to credit risk is affected by the regions and industries our customers operate 
in. Set out below shows the concentration of our trade receivables balances by the industry they 
operate in. 
33%
1%
66%
44%
2%
54%
Energy
FY24
FY23
Other
Communications
How is the risk managed?
Receivables are managed on an ongoing basis. The Group does not have any material credit risk 
exposure to any single debtor or group of debtors. Ageing analysis and ongoing collectability reviews 
are performed and, where appropriate, an expected credit loss provision is raised. Historically, 
the Group has not had any significant write-offs in our trade receivables. 
The Group minimises concentrations of credit risk in relation to trade receivables by undertaking 
transactions with a large number of customers. The credit quality of a customer is assessed based 
on a variety of factors, including their credit ratings and financial position.
NOTES TO THE FINANCIAL STATEMENTS
30 JUNE 2024 CONTINUED
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(b)  Liquidity risk
Nature of risk
The risk that the Group will encounter difficulty in meeting its financial obligations as they fall due.
Exposure to the risk
The table below categorises the Group’s financial liabilities into their relevant contractual maturities. 
Amounts included represent undiscounted cash flows.
Note 19 provides additional details on the Group’s borrowing arrangements.
How is the risk managed?
The Group’s approach is to ensure, as far as possible, that it will have sufficient liquidity to meet 
its liabilities when they are due, under both normal and stressed conditions, without incurring 
unacceptable losses or risking damage to the Group’s reputation. 
The Group reviews its minimum levels of cash and cash equivalents on an ongoing basis, and closely 
monitors rolling cash flow forecasts based on its view on the nature and timing of expected receipts 
and payments. The Group has historically been able to generate and retain strong positive cash 
flows. Additionally, a multi-currency borrowing facility has been arranged with the Group’s financiers 
to provide increased capacity for strategic growth objectives.
Contractual maturities of financial liabilities
The table below summarises the maturity profile of the Group’s financial liabilities based on contractual undiscounted payments 
as at 30 June 2024 and 30 June 2023.
Contractual cash flows $’000
Financial liabilities
Note
Less than 
6 months
6-12 
months
1-2 
years
2-3 
years
> 3 
years
Total 
payments
2024
Trade and other payables
14
31,534
–
–
–
–
31,534
Lease liabilities(1)
13(e)
3,597
2,587
4,850
4,555
7,957
23,546
Secured borrowings(2)
19
–
–
70,539
–
–
70,539
Total
35,131
2,587
75,389
4,555
7,957
125,619
2023
Trade and other payables
14
25,028
–
–
–
–
25,028
Lease liabilities(1)
13(e)
3,280
2,900
3,389
2,366
5,634
17,569
Secured borrowings(3)
19
–
–
54,716
–
–
54,716
Total
28,308
2,900
58,105
2,366
5,634
97,313
(1)	 Lease liabilities are recognised and disclosed at present value in accordance with AASB 16 and the Group accounting policy.
(2)	 A syndicated multi-currency borrowing facility was established on 8 February 2024 with a maturity date of 31 July 2025.
(3)	 As at 8 June 2023, the syndicated mutli-currency borrowing facility was refinanced with a maturity date of 31 July 2025.
(c)  Interest rate risk
Nature of risk
The risk that the fair value or the future cash flows of a financial instrument will fluctuate as a result of 
changes in market interest rates.
Exposure to the risk
The Group’s main exposure to interest rate risk arises from its lease liabilities, borrowings and cash 
and cash equivalents. No other financial assets or liabilities are expected to be exposed to interest 
rate risk. The weighted average variable interest rate across all our borrowings and lease liabilities at 
30 June 2024 is 6.18% (2023: 5.50%). If the interest rate were to increase or decrease by 1%, with 
all other variables held constant, the impact to pre-tax profit is $734,000 (2023: $791,000) and the 
impact to post-tax equity(1) is $526,000 (2023: $569,000). 
How is the risk managed?
The Group ensures it has access to diverse sources of funding, including access to foreign currency 
debt. The Group closely monitors its debt ratios to reduce its risk exposure to uncertainty in the 
global markets if interest rates will fall or rise. Management is comfortable with the risk associated 
with using variable interest rates due to the current level of borrowings.
(1)	 Post-tax equity is calculated as the net of the blended effective tax rate on pre-tax profit based on where the interest-bearing debt is located (i.e., Australia, Canada 
and United Kingdom) and the prevailing corporate tax rate in each of those jurisdictions (i.e., 30%, 26.5% and 25% respectively). 
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18.  Financial risk management (continued)
(d)  Foreign currency risk
Nature of risk
The risk that the fair value or future cash flows of a financial instrument or forecasted transaction 
will fluctuate because of changes in foreign exchange rates.
Exposure to the risk
The Group operates internationally and as such has exposure to foreign currency movements. The 
Group has expanded its international operations substantially in recent years to the extent that in 
excess of 84% (2023: 83%) of its revenue is now earned in foreign currency designated transactions. 
The Group has a number of offices located internationally and more than 90% (2023: 89%) of its 
work force is located overseas and paid in foreign currencies.
Changes in foreign currency exchange rates would be limited to the revaluation of foreign currency 
denominated borrowings, intercompany financing arrangements denominated in foreign currencies, 
and foreign currency bank balances in the Group at market rates at consolidated statement of 
financial position date.
The Group’s primary foreign currency exposure relates to the movement in US Dollar (USD), British 
Pound (GBP), Canadian Dollar (CAD) and Euro (EUR) exchange rates. At the reporting date, cash 
and cash equivalents included $38.9 million (2023: $47.0 million) denominated in foreign currencies. 
If the foreign currency exchange rate for our primary foreign currencies (USD, GBP, CAD and EUR) 
were to move by 10%, with all other variables held constant, the impact to our foreign currency 
translation reserves (included within ‘Equity’ in the consolidated statement of financial position)  
on translation of our foreign currency-denominated cash and cash equivalents is as follows: 
Increase/(decrease) $’000
USD
GBP
CAD
EUR
2024
2023
2024
2023
2024
2023
2024
2023
+10% 
552
1,098
745
1,010
578
396
1,133
1,415
-10% 
(552)
(1,098)
(745)
(1,010)
(578)
(396)
(1,133)
(1,415)
The Group’s exposure to foreign currency changes for all other currencies and other financial 
statement items is not material, as the Group has natural hedging and designated hedging 
relationships in place (refer to “How is the risk managed?” for a further explanation).
How is the risk managed?
The Group manages its foreign currency risk by evaluating its exposure to fluctuations on an 
ongoing basis. 
The Group’s overseas subsidiaries transact in different functional currencies. The effects of any 
exchange rate movements in respect of the net assets of our foreign subsidiaries are recognised 
in the foreign currency translation reserve in equity. Accordingly, the Group has an in-built natural 
hedge against major currency fluctuations and, except for significant sudden change, is protected 
in part by its corporate structure against currency movements so that the impact is largely limited 
to the margin.
In addition, during the financial year, the Group held a foreign currency borrowing as part of the 
syndicated multi-currency borrowing facility agreement as disclosed in Note 19, which has been 
designated as a hedging instrument of the net assets of some of the Group’s principal overseas 
subsidiaries in order to offset our risk exposure arising from the translation of these subsidiaries 
into Australian dollars. There is no impact to the profit or loss on the translation of the Group’s 
overseas subsidiaries or foreign currency borrowings to the Australian dollar.
The Group’s subsidiaries also enter into various financing and transactional arrangements with 
each other in accordance with local regulatory requirements. The Group regularly reviews these 
arrangements to minimise its exposure on the translation of outstanding foreign currency-
denominated intercompany balances to the Australian dollar, which impact profit. 
NOTES TO THE FINANCIAL STATEMENTS
30 JUNE 2024 CONTINUED
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Material accounting policies
Functional and presentation currency
The financial statements of each entity within the consolidated Group are measured using the currency of the primary 
economic environment in which that entity operates. The consolidated financial statements of the Group are presented 
in Australian dollars, which is the Group’s functional and presentation currency.
Foreign currency transactions and balances
Transactions in foreign currencies of entities within the consolidated Group are translated into its functional currency at the rate 
of exchange ruling at the date of the transaction.
Foreign currency monetary items that are outstanding at the reporting date (other than monetary items arising under foreign 
currency contracts where the exchange rate for that monetary item is fixed in the contract) are translated using the spot rate 
at the end of the financial year.
All resulting exchange differences arising on settlement or re-statement are recognised in profit or loss and presented in the 
consolidated statement of comprehensive income for the financial year.
(e)  Fair value measurements
Due to their short-term nature, the fair value of receivables and payables approximates their carrying amounts as disclosed in the 
consolidated statement of financial position and notes to the consolidated financial statements. At 30 June 2024 and 30 June 2023, 
there are no assets or liabilities carried at fair value on a recurring basis.
19.  Borrowings
Note
2024 
$’000
2023 
$’000
Non-current
Secured
Term facility – gross borrowings
18(b)
70,539
54,716
Term facility – net prepaid borrowing costs
(318)
(407)
Total
70,221
54,309
The Group refinanced its $104 million syndicated multi-currency facility on 8 February 2024 to fund the acquisition of powercloud 
and working capital requirements. As at 30 June 2024, AU$70 million (30 June 2023: AU$54 million) was drawn on the facility and 
has thirteen months to maturity, expiring 31 July 2025. The facility balance available at 30 June 2024 is $20.0 million. The average 
interest rate of the borrowings is 6.22% (30 June 2023: 6.19%). 
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19.  Borrowings (continued)
(a)  Changes in liabilities arising from financing activities
Note
2024 
$’000
2023 
$’000
Opening balance at 1 July
54,309
87,912
Cash flows from financing activities
Net repayment of borrowings
17,936
(33,615)
Cash flows from non-financing activities
Establishment of loan fees – paid
(205)
(201)
Non-cash changes
Amortisation of prepaid borrowing costs
5, 8(a)
285
151
Effect of foreign exchange
(2,104)
62
Closing balance at 30 June
70,221
54,309
Material accounting policies
Loans and borrowings
Interest-bearing loans and borrowings are initially recognised as financial liabilities at fair value net of directly attributable 
transaction costs. After initial recognition, interest-bearing loans and borrowings are subsequently measured at amortised 
cost using the effective interest rate (EIR) method. Gains and losses are recognised in profit or loss when the liabilities are 
derecognised as well as through the EIR amortisation process. 
Borrowings are classified as non-current liabilities except for those that mature in less than 12 months from the reporting date, 
which are classified as current liabilities, unless the borrower has the discretion to refinance or rollover the borrowings. 
Borrowing costs
Borrowing costs can include interest expense calculated using the effective interest method and finance charges in respect 
of finance leases. Borrowing costs are expensed as incurred except for borrowing costs incurred as part of the construction 
of a qualifying asset, in which case the costs are capitalised until the asset is ready for its intended use or sale.
NOTES TO THE FINANCIAL STATEMENTS
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20.  Contributed capital
(a)  Issued and paid-up capital
2024 
$’000
2023 
$’000
Ordinary shares, fully paid
150,599
148,688
Total 
150,599
148,688
(b)  Movements in shares on issue 
Ordinary Shares 
(excluding 
Treasury 
Shares) Treasury Shares
Total Share Capital
No. of Shares
No. of Shares
No. of Shares
$’000
Balance at 1 July 2022
200,806,485
1,171,783
201,978,268
146,857
Shares issued to satisfy future rights exercises
–
200,352
200,352
–
Shares issued under the dividend reinvestment plan
382,167
–
382,167
1,831
Performance rights exercised
752,560
(556,074)
196,486
–
Balance at 30 June 2023
201,941,212
816,061
202,757,273
148,688
Shares issued to satisfy future rights exercises
–
82,362
82,362
–
Shares issued under the dividend reinvestment plan
366,843
–
366,843
1,911
Performance rights exercised
742,694
(439,731)
302,963
Balance at 30 June 2024
203,050,749
458,692
203,509,441
150,599
Treasury shares are shares in the Company that are held by Hansen Technologies Limited Employee Share Plan Trust (the Trust) 
for the purpose of holding shares for the satisfaction of rights under the existing and future equity award plans. The Trust was 
established on 24 June 2022. 
The Trust provides the Group with greater flexibility to accommodate its incentive arrangements both now and into the future. The 
Trust helps manage the capital requirements and can use the contributions made by Hansen either to acquire shares in Hansen on 
market, or alternatively to subscribe for new Hansen shares. The Trust provides an arm’s length vehicle to acquire and hold Hansen 
shares on behalf of employees and allows Hansen to satisfy Corporations Law requirements relating to companies dealing in their 
own shares as well as assisting with management of insider trading restrictions. Pacific Custodians Pty Limited, an independent 
third party, is the Trustee of the Trust, and operates the Trust in accordance with Hansen Technologies Limited Employee Share Plan 
Trust Deed. 
Where there are unallocated shares within the Trust, the Trustee may apply any capital receipts, dividends or other distributions 
received to purchase further shares and/or to pay any reasonable disbursements associated with the operation of the Trust.
(c)  Rights of each type of share
Ordinary shares participate in dividends and the proceeds on winding up of the parent entity in proportion to the number of shares 
held. At shareholders meetings, each ordinary share is entitled to one vote when a poll is called.
(d)  Capital risk management 
The Group’s objectives when managing capital are to safeguard its ability to continue as a going concern, so that it can continue to 
provide returns for shareholders and benefits for other stakeholders while maintaining an optimal capital structure to reduce the cost 
of capital. In order to maintain or adjust the capital structure, the Group may adjust the amount of dividends paid to shareholders, 
return capital to shareholders, issue new shares, increase debt, sell assets to reduce debt or a combination of these activities. 
The capital risk management policy remains unchanged from the 30 June 2023 Financial Report.
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Hansen Technologies Ltd

21.  Dividends
A final dividend of 5 cents per share has been declared, partially franked to 2.1 cents per share. This final dividend was announced 
to the market on 21 August 2024 and will subsequently be paid on 20 September 2024. The amount declared has not been 
recognised as a liability in the accounts of Hansen Technologies Limited as at 30 June 2024.
2024 
$’000
2023 
$’000
Dividends paid during the year (net of dividend re-investment)
5 cents per share final dividend paid 20 September 2023 – partially franked(1)
9,337
–
5 cents per share final dividend paid 21 September 2022 – partially franked(1)
–
9,166
5 cents per share interim dividend paid 21 March 2024 – partially franked(2)
9,066
–
5 cents per share interim dividend paid 21 March 2023 – unfranked(3)
–
9,237
Total
18,403
18,403
Proposed dividend not recognised at the end of the year
10,175
10,138
Dividends franking account (based on a tax rate of 30%)
Franking credits available for future years, adjusted for franking credits and debits that  
will arise from the settlement of liabilities or receivables for income tax and dividends  
after the end of the year
1,799
1,411
(1)	 The final dividend paid of 5 cents per share franked to 1.5 cents, comprised of a regular dividend of 5 cents per share.
(2)	 The interim dividend paid of 5 cents per share franked to 2.3 cents, comprised of a regular dividend of 5 cents per share.
(3)	 The interim dividend of 5 cents per share, unfranked, comprised of a regular dividend of 5 cents per share.
22.  Reserves and retained earnings
Note
2024 
$’000
2023 
$’000
Foreign currency translation reserve
22(a)
1,707
7,259
Share-based payments reserve
22(b)
13,440
12,285
Retained earnings
22(c)
171,399
170,648
(a)  Foreign currency translation reserve
This reserve is used to record the exchange differences arising on translation of a foreign entity.
Movements in reserve
Note
2024 
$’000
2023 
$’000
Balance at 1 July
7,259
7,536
Exchange differences on translation of foreign operations
(5,552)
(277)
Balance at 30 June
1,707
7,259
NOTES TO THE FINANCIAL STATEMENTS
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Hansen Technologies Ltd

(b)  Share-based payments reserve
This reserve is used to record the fair value of options and performance rights issued to employees as part of their remuneration.
Movements in reserve
Note
2024 
$’000
2023 
$’000
Balance at 1 July
12,285
10,629
Share-based payments expensed during the year
17(c)
1,080
1,528
Tax associated with the share-based payments plan
6(b)(iv)
75
128
Balance at 30 June
13,440
12,285
(c)  Retained earnings
Movements in retained earnings
Note
2024 
$’000
2023 
$’000
Balance at 1 July
170,648
148,086
Dividends declared during the year 
(20,313)
(20,233)
Net profit after income tax expense for the year
21,064
42,795
Balance at 30 June
171,399
170,648
23.  Commitments and contingencies
Commitments on leases 
Lease commitments are disclosed in Note 13(e) and Note 18.
Contingent assets and liabilities
At 30 June 2024 and 2023, the Group does not have any contingent assets and liabilities.
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Hansen Technologies Ltd

SECTION F: GROUP STRUCTURE
This section provides information about our structure and how this impacts the Group’s results as a whole, including parent 
entity information and any business acquisitions that impacted the Group’s financial position and performance. 
24.  Parent entity information
Presented below are the summary financial statements of the parent Company, Hansen Technologies Limited: 
(a)  Summarised statement of financial position
Parent Entity
2024 
$’000
2023 
$’000
Assets
Current Assets
703
360
Non-current assets
195,406
190,636
Total Assets
196,109
190,996
Liabilities
Current liabilities
2,265
557
Non-current liabilities
15,367
11,753
Total Liabilities
17,632
12,310
Net assets
178,477
178,686
Equity
Share capital
150,599
148,688
Accumulated profits
15,754
19,029
Share based payments reserve
13,440
12,285
Foreign currency translation reserve
(1,316)
(1,316)
Total equity
178,477
178,686
(b)  Summarised statement of comprehensive income
Parent Entity
2024 
$’000
2023 
$’000
Profit after income tax expense 
16,945
16,454
Total comprehensive income for the year
16,945
16,454
Dividends of $16,991,000 (2023: $17,456,900) were paid from Hansen Corporation Pty Limited to Hansen Technologies Limited 
during the financial year.
NOTES TO THE FINANCIAL STATEMENTS
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(c)  Parent entity guarantees
Hansen Technologies Limited, being the parent entity, has a syndicated multi-currency borrowing facility (refer to Note 19) of which 
Hansen Corporation Pty Limited and other subsidiaries of the Company are joint guarantors to that facility agreement. A Deed of 
Parent Guarantee and Indemnity also exists between Hansen Technologies Limited and Hansen Technologies Canada Inc, a wholly-
owned subsidiary, in favour of a financing company based in Canada for a credit card facility. In addition, there are cross guarantees 
given by Hansen Technologies Limited and Hansen Corporation Pty Limited as described in Note 28. 
No deficiencies of assets exist in any of these companies.
Material accounting policies
The financial information for the parent Company has been prepared on the same basis as the Group consolidated financial 
statements, except as set out below:
Investments in subsidiaries 
Investments in subsidiaries are accounted at cost. Dividends received from subsidiaries are recognised in the parent entity’s 
statement of comprehensive income when its right to receive the dividend is established. 
Where the parent Company has provided financial guarantees in relation to loans and payables of subsidiaries for no 
compensation, the fair value of these guarantees is accounted for as contributions and recognised as part of the cost 
of the investment.
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Hansen Technologies Ltd

25.  Business combinations
Acquisition of powercloud GmbH
On 12 February 2024, Hansen acquired 100% of the shares of powercloud GmbH (powercloud) for a total purchase consideration 
of $29.4m. Further, an equity injection of $24.9 million was provided on the same day. Of this amount, $8.9 million was used to 
facilitate the settlement towards an existing shareholder loan. The balance of $15.4 million was utilised for initial working capital 
purposes. The acquisition was fully funded via debt, by utilising an existing syndicated multi-currency facility on the same pricing 
terms as the existing Hansen debt obligation that is currently in place, expiring in July 2025.
Founded in 2012, powercloud is a leading provider of mission-critical billing and customer management software products serving 
tier-1 and 2 utility companies and regional municipalities across Germany. powercloud supports 65+ customers, including many  
of the largest Germany utility retailers. This acquisition will significantly expand Hansen’s scale and scope in the utilities sector,  
in addition to the depth of the existing operational presence in Germany, Austria and Switzerland.
Details of the purchase consideration, the net assets acquired are as follows:
Purchase consideration
$‘000
Cash Paid
29,372
Total purchase consideration
29,372
As at 30 June 2024, the fair values of the identifiable assets and liabilities acquired as at the date of acquisition are still provisional in 
light of the timing of the transaction. The acquisition accounting will be finalised within 12 months of the acquisition date, in line with 
accounting standards. Provisional net assets and liabilities acquired are detailed below:
Provisional 
fair value 
$‘000
Assets acquired:
Cash
47,543
Receivables
7,992
Prepayments and other current assets
4,048
Intangibles
27,973
Plant and equipment
650
Right-of-use assets
5,390
Total assets acquired
93,596
Liabilities acquired:
Payables
10,279
Accruals and provisions
14,699
Unearned revenue
9,381
Shareholder loan
56,474
Lease liability
5,390
Deferred tax liability
8,488
Total liabilities acquired
104,711
Net identifiable (liability) acquired
(11,115)
Add: 
Goodwill arising on acquisition
40,487
Total purchase consideration
29,372
NOTES TO THE FINANCIAL STATEMENTS
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Goodwill arose on the acquisition of powercloud due to the combination of the consideration paid for the business and the net 
assets acquired. The value of goodwill represents the strong positioning of powercloud in the energy market and includes the future 
benefit arising from the expected future earnings, synergies with the Group’s products and operations and personnel assumed via 
the acquisition. None of the goodwill is expected to be deductible for tax purposes.
The fair value of trade receivables is $8 million. The gross contractual amount for trade receivables due is $10.5 million, of which 
$2.5 million is potentially uncollectible.
Transaction costs
Transaction costs of $519,000 were incurred in relation to the acquisition. These are identified as separately disclosed items for  
this year’s results. Refer to Note 4 for further information.
Revenue and loss contribution
From the date of acquisition, powercloud has contributed $18.5 million of revenue and a loss of $13.4 million to the Group’s 
consolidated results. If the acquisition of powercloud had occurred on 1 July 2023, powercloud would have contributed revenue  
of $51.8 million and a loss after tax of $38.4 million. It is important to note that viewing this performance in isolation is not reflective  
of the ongoing performance of the acquired business.
Analysis of cash flow on acquisition
$‘000
Outflow of cash to acquire subsidiary
Cash consideration
29,372
Add:
Settlement of shareholder loan
8,931
Net cash outflow of cash – investing activities
38,303
131
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Hansen Technologies Ltd

25.  Business combinations (continued)
Material accounting policies
Business combinations 
A business combination is a transaction or other event in which an acquirer obtains control of one or more businesses and 
results in the consolidation of the assets and liabilities acquired. Business combinations are accounted for by applying the 
acquisition method. 
The consideration transferred is the sum of the acquisition-date fair values of the assets transferred, equity instruments 
issued, or liabilities incurred by the acquirer to former owners of the acquiree. Deferred consideration payable is measured 
at its acquisition date fair value. At each reporting date subsequent to the acquisition, contingent consideration payable is 
measured at its fair value with any changes in the fair value recognised in profit or loss unless the contingent consideration 
is classified as equity, in which case the contingent consideration is carried at the acquisition-date fair value. 
Goodwill is recognised initially at the excess of: (a) the aggregate of the consideration transferred, the fair value of the  
non-controlling interests and the acquisition date fair value of the acquirers previously held equity interest; over (b) the net fair 
value of the identifiable assets acquired and liabilities assumed. 
Acquisition-related costs are expensed as incurred.
Critical accounting estimate and judgement
Business combinations 
The Group is required to determine the acquisition date and fair value of the identifiable net assets acquired, including intangible 
assets such as brands, customer relationships, software and liabilities assumed. The estimated useful lives of the acquired 
amortisable assets, the identification of intangibles and the determination of the indefinite or finite useful lives of intangible assets 
acquired are assessed based on management’s judgement. The Group reassesses the fair value of net assets acquired a year 
after the acquisition date and judgement is required to ensure that any adjustments made reflect new information obtained 
about facts and circumstances that existed as of the acquisition date. The adjustments made to fair value of net assets are 
retrospective in nature and have an impact on goodwill recognised on acquisition.
NOTES TO THE FINANCIAL STATEMENTS
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Hansen Technologies Ltd

SECTION G: OTHER DISCLOSURES
This section includes other disclosures not included in the other sections, for example the Group’s auditor’s remuneration, 
related parties, impact of new accounting standards not yet effective and subsequent events. 
26.  Related party disclosures
(a)  List of controlled entities
The Group’s consolidated financial statements include the financial statements of Hansen Technologies Limited and the controlled 
entities below:
Ordinary Shares Equity Interest
Name
Country of 
Incorporation
2024 
%
2023 
%
Parent entity
Hansen Technologies Limited
Australia
Subsidiaries of Hansen Technologies Limited
Hansen Corporation Pty Limited
Australia
100
100
Hansen Corporation Investments Pty Limited
Australia
100
100
Utilisoft Pty Limited
Australia
100
100
Hansen Technologies (Shanghai) Company Limited
China
100
100
Hansen Technologies Denmark A/S
Denmark
100
100
Hansen Technologies CIS Finland Oy(1)
Finland
–
100
Hansen Technologies Finland Oy
Finland
100
100
PEP Finland Oy
Finland
100
100
powercloud GmbH(2)
Germany
100
–
powercloud France SAS(2)
France
100
–
powercloud Italy S.r.l(2)
Italy
100
–
powercloud Australia Pty Ltd(2)
Australia
100
–
Hansen Customer Support India Private Limited
India
100
100
Hansen Technologies Netherlands B.V.
Netherlands
100
100
Hansen New Zealand Limited
New Zealand
100
100
Hansen Technologies Holdings AS
Norway
100
100
Hansen Technologies Norway AS 
Norway
100
100
Hansen Technologies Sweden AB
Sweden
100
100
Enoro AG
Switzerland
100
100
Hansen Corporation Europe Limited
United Kingdom
100
100
Hansen Holdings Europe Limited
United Kingdom
100
100
Hansen Billing Solutions Limited
United Kingdom
100
100
Hansen Solutions, LLC
United States
100
100
Hansen Technologies North America, Inc.
United States
100
100
Hansen ICC, LLC
United States
100
100
Hansen Banner, LLC
United States
100
100
Peace Software Inc.
United States
100
100
Hansen Technologies Vietnam, LLC
Vietnam
100
100
Hansen Technologies Canada, Inc.
Canada
100
100
Sigma Canada Holdings Inc.
Canada
100
100
Sigma Systems GP Inc.
Canada
100
100
Hansen Systems Private Limited (fka Sigma OSS Systems India 
Private Limited)
India
100
100
Sigma Systems Japan K.K.
Japan
100
100
Hansen Technologies CDE Limited
United Kingdom
100
100
Sigma Systems (Wales) Limited
United Kingdom
100
100
Hansen Technologies SA
Argentina
100
100
Hansen Technologies Limited Employee Share Plan Trust
Australia
–
–
(1)	 Upstream Merger of Hansen Technologies CIS Finland Oy into Hansen Technologies Finland Oy effective 29 February 2024.
(2)	 Acquisition of powercloud took place on 12 February 2024, refer to note 25 for further details.
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Hansen Technologies Ltd

26.  Related party disclosures (continued)
Material accounting policies
Foreign subsidiaries
Subsidiaries that have a functional currency different to the presentation currency of the Group are translated as follows:
•	 assets and liabilities are translated at year-end exchange rates prevailing at that reporting date;
•	 income and expenses are translated at actual exchange rates or average exchange rates for the period, where 
appropriate; and
•	 all resulting exchange differences arising on translation of foreign operations are transferred directly to the Group’s foreign 
currency translation reserve as a separate component of equity in the consolidated statement of financial position. 
Exchange differences arising on the reduction of a foreign subsidiary’s equity continues to be recognised in the Group’s 
foreign currency translation reserve until such time that the foreign subsidiary is disposed of.
(b)  Transactions with key management personnel of the entity or its parent and their personally 
related entities
The terms and conditions of the transactions with Directors and their Director-related entities were no more favourable than those 
available, or which might reasonably be expected to be available, on similar transactions to non-Director-related entities on an arm’s 
length basis.
The following table provides the total amount of transactions that were entered into with related parties in respect of leased premises 
for the relevant financial year:
2024 
$
2023 
$
Leased premises
A related party, Andrew Hansen – rental payments
2,670
40,713
2,670
40,713
NOTES TO THE FINANCIAL STATEMENTS
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27.  Auditor’s remuneration
The auditor of the Group for the year ended 30 June 2024 is RSM Australia Partners.
2024 
$
2023 
$
(a)  Amounts paid and payable to RSM Australia for:
(i)	 Audit and other assurance services
–	 an audit and/or review of the Financial Report of the entity and any other entity  
in the consolidated entity
412,000
396,000
(ii)	Other non-audit services
–	 compliance services
3,515
13,715 
Sub-total
3,515
13,715 
Total remuneration of RSM Australia Partners
415,515
409,715 
(b)  Amounts paid and payable to network firms of RSM Australia for:
(i)	 Audit and other assurance services
–	 an audit and/or review of the Financial Report of the overseas entities  
in the consolidated entity
508,127
364,402
(ii)	Other non-audit services
–	 taxation services
50,279
39,636 
–	 compliance services
56,548
48,149 
Sub-total
106,827
87,785 
Total remuneration of network firms of the auditor
614,954
452,187 
(c)  Amounts paid and payable to non-related auditors for:
(i)	 Audit and other assurance services
–	 an audit and/or review of the Financial Report of the entity and any other  
entities in the consolidated entity
108,805
86,147
(ii)	Other non-audit services
–	 taxation services
70,666
61,546 
–	 ESG framework and policy review
56,000
–
–	 compliance services
28,228
51,690 
Sub-total
154,894
113,236 
Total remuneration of non-related auditors
263,699
199,383 
Total auditors’ remuneration
1,294,168
1,061,285 
135
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Hansen Technologies Ltd

28.  Deed of cross guarantee
Hansen Technologies Limited and Hansen Corporation Pty Limited are parties to a deed of cross guarantee under which each 
company guarantees the debts of the other. By entering into the deed, the wholly-owned entities have been relieved from the 
requirement to prepare a financial report and directors’ report under ASIC Corporations (Wholly-owned Companies) Instrument 
2016/785 issued by the Australian Securities and Investments Commission.
The above companies represent a ‘closed group’ for the purposes of the Class Order, and as there are no other parties to the deed 
of cross guarantee that are controlled by Hansen Technologies Limited, they also represent the ‘extended closed group’.
(a)  Consolidated statement of comprehensive income 
Set out below is a consolidated statement of comprehensive income for the financial year ended 30 June 2024 of the closed group 
consisting of Hansen Technologies Limited and Hansen Corporation Pty Limited (“the Closed Group”).
Note
2024 
$’000
2023 
$’000
Revenue
56,753
50,291
Other income
47,360
30,655
Total revenue and other income
104,113
80,946
Employee benefit expenses
(34,165)
(26,898)
Depreciation expense
(2,502)
(2,966)
Amortisation expense
(5,575)
(4,641)
Property and operating rental expenses
(1,328)
(1,561)
Contractor and consultant expenses
(1)
(10)
Software licence expenses
(1,357)
(1,441)
Hardware and software expenses
(9,084)
(8,557)
Travel expenses
(1,091)
(810)
Communication expenses
(576)
(416)
Professional expenses
(2,454)
(2,058)
Finance costs on borrowings
(515)
(1,130)
Finance costs on lease liabilities
6
(100)
Foreign currency losses
(155)
(489)
Other expenses
(2,790)
(602)
Total expenses
(61,587)
(51,679)
Profit before income tax expense
42,526
29,267
Income tax expense
(3,586)
(2,987)
Profit after income tax expense
38,940
26,280
Total comprehensive income for the year
38,940
26,280
NOTES TO THE FINANCIAL STATEMENTS
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(b)  Consolidated statement of financial position
Set out below is a consolidated statement of financial position as at 30 June 2024 of the Closed Group:
Note
2024 
$’000
2023 
$’000
Current assets
Cash and cash equivalents
7,111
7,106
Receivables
9,264
9,266
Accrued revenue
14,536
2,904
Other current assets
3,021
3,938
Total current assets
33,932
23,214
Non-current assets
Plant, equipment & leasehold improvements
6,520
6,093
Intangible assets
26,061
29,229
Right-of-use assets
1,781
2,550
Other non-current assets
259,814
214,950
Deferred tax assets
3,914
3,101
Total non-current assets
298,090
255,923
Total assets
332,022
279,137
Current liabilities
Payables
14,103
11,751
Lease liabilities 
798
1,247
Current tax payable
1,994
365
Provisions
6,433
5,804
Unearned income
7,559
5,972
Total current liabilities
30,887
25,139
Non-current liabilities
Deferred tax liabilities
4,857
6,153
Borrowings
14,931
11,417
Lease liabilities
1,496
1,543
Provisions
188
109
Total non-current liabilities
21,472
19,222
Total liabilities
52,359
44,361
Net assets
279,663
234,776
Equity
Share capital
173,849
148,688
Foreign currency translation reserve
(1,340)
(1,340)
Share-based payments and other reserves
9,917
8,818
Retained earnings
28(c)
97,237
78,610
Total equity
279,663
234,776
137
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Hansen Technologies Ltd

28.  Deed of cross guarantee (continued)
(c)  Summary of movements in consolidated retained earnings of the Closed Group
Note
2024 
$’000
2023 
$’000
Retained earnings at the beginning of the year
78,610
72,563
Profit for the year
28(a)
38,940
26,280
Dividends declared during the year
(20,313)
(20,233)
Retained earnings at the end of the year
28(b)
97,237
78,610
29.  New and amended accounting standards and interpretations
(a)  Adoption of new and amended accounting standards that are first operative at 30 June 2024
The Group has adopted the following amended accounting standards and interpretations, applicable and effective for the financial 
year beginning 1 July 2023:
•	 Amendments to AASB 101 will require disclosure of material accounting policy information, instead of significant accounting 
policies. The term ‘significant’ has never been defined in Australian Accounting Standards unlike ‘material’, thus the amendment 
attempts to leverage the existing definition of material with guidance to assist financial statement preparers determine appropriate 
accounting policy disclosures.
•	 Changes to AASB Practice Statement 2 supplement the amendments to AASB 101 by providing guidance on how to identify 
material accounting policy information. 
•	 Amendments to AASB 108 seek to clarify the definition of an accounting estimate, making it easier to differentiate it from an 
accounting policy given the difference between treatment and disclosure requirements are different. The amendments clarify that 
‘Accounting estimates are monetary amounts in financial statements that are subject to measurement uncertainty’, explaining 
that a change in an input or a measurement technique used in developing an accounting estimate is considered a change in an 
accounting estimate.
•	 Amendments to AASB 112 to clarify the accounting for deferred tax on transactions that, at the time of transaction, give rise to 
equal taxable and deductible temporary differences. In specified circumstances, entities are exempt from recognising deferred 
tax when they recognise assets or liabilities for the first time. The amendments clarify that the exemption does not apply to 
transactions for which entities recognise both an asset and a liability and that give rise to equal taxable and deductible temporary 
differences. This may be the case for transactions such as leases and decommissioning, restoration and similar obligations. 
Entities are required to recognise deferred tax on such transactions. 
These new and amended accounting standards do not have a material impact on the financial report and therefore the disclosures 
have not been made. The Group has not early adopted any other standard, interpretation or amendment that has been issued but  
is not yet effective. Where necessary, comparative information has been reclassified and repositioned for consistency with current 
year disclosures.
The Group has adopted the following amendment to the Corporations Act 2001, applicable for financial statements for years ending 
30 June 2024:
New Consolidated Entity Disclosure Statement
This reflects the implementation of changes originally announced in the October 2022 Federal Budget, which indicated that public 
companies would need to disclose information on all of their subsidiaries, including their country of tax domicile. This has now  
been achieved by amending the Corporations Act 2001 to require all public companies to include this information in their annual 
financial report. 
•	 The new Consolidated Entity Disclosure statement has been disclosed in page 140. In addition, the directors’ declaration has 
included a statement that the Consolidated Entity Disclosure statement is “true and correct”. 
NOTES TO THE FINANCIAL STATEMENTS
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(b)  Accounting standards and interpretations issued but not operative at 30 June 2024
The following new and revised accounting standards and interpretations have been issued by the Australian Accounting Standards 
Board at the reporting date, which are considered relevant to the Group but are not yet effective. The Directors’ assessment of the 
impact of these standards and interpretations is set out below:
(i)  Amendments to AASB 101: Amendments to Australian Accounting Standards – Non-current Liabilities  
with Covenants
The standard amends AASB 101 to improve the information an entity provides in its financial statements about liabilities arising from 
loan arrangements for which the entity’s right to defer settlement of those liabilities for at least twelve months after the reporting 
period is subject to the entity complying with conditions specified in the loan arrangement.
Group’s assessment performed to date
The amendments are effective for annual reporting period beginning 1 July 2024 and require an additional statement included  
to the notes. The amendments are not expected to have a material impact to the Group.
(ii)  New standard AASB 18 Presentation and Disclosure in Financial Statements to replace AASB 101 Presentation 
of Financial Statements
AASB 18 will enable companies to tell their story better through their financial statements. Investors will benefit from greater 
consistency of presentation of the income and cash flow statements, and more disaggregated information. Companies’ net profit 
will not change. AASB 18 requires all companies to: 
•	 classify income and expenses between operating, investing and financing, and to report a newly defined subtotal,  
“operating profit”
•	 disclose certain “non-GAAP” measures – management performance measures (MPMs) – in a note to the financial statements, 
meaning that they will now be subject to audit – eg “adjusted EBITDA; and improve how they aggregate information.
Group’s assessment performed to date
The amendments are effective for annual reporting periods beginning on or after 1 July 2027, this will have an impact to the 
presentation and structure of the financial statements with the full extent of the changes being assessed by the Group.
30.  Subsequent events
The Directors resolved to pay a final dividend of 5 cents per share (franked to 2.1 cents), comprising of a regular dividend of 5 cents 
per share to be paid on 20 September 2024 (Note 21).
Apart from the above, there has been no other matter or circumstance which has arisen since 30 June 2024 that has significantly 
affected or may significantly affect:
(i)	 the operations, in financial years subsequent to 30 June 2024, of the Group; or
(ii)	 the results of those operations; or
(iii)	 the state of affairs, in financial years subsequent to 30 June 2024, of the Group.
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Name of entity(1)
Type of entity
% of share 
capital
Country of 
incorporation
Australian 
resident 
or foreign 
resident
Countries of 
residence for tax 
purpose
Hansen Technologies Limited
Body corporate
100
Australia
Australian
Australia
Hansen Corporation Pty Limited
Body corporate
100
Australia
Australian
Australia
Hansen Corporation Investments Pty 
Limited
Body corporate
100
Australia
Australian
Australia
Utilisoft Pty Limited
Body corporate
100
Australia
Australian
Australia
Hansen Technologies (Shanghai) 
Company Limited
Body corporate
100
China
Foreign
China
Hansen Technologies Denmark A/S
Body corporate
100
Denmark
Foreign
Denmark
Hansen Technologies Finland Oy
Body corporate
100
Finland
Foreign
Finland
PEP Finland Oy
Body corporate
100
Finland
Foreign
Finland
powercloud GmbH
Body corporate
100
Germany
Foreign
Germany
powercloud France SAS
Body corporate
100
France
Foreign
France
powercloud Italy S.r.l
Body corporate
100
Italy
Foreign
Italy
powercloud Australia Pty Ltd
Body corporate
100
Australia
Australian
Australia
Hansen Customer Support India Private 
Limited
Body corporate
100
India
Foreign
India
Hansen Technologies  
Netherlands B.V.
Body corporate
100
Netherlands
Foreign
Netherlands
Hansen New Zealand Limited
Body corporate
100
New Zealand
Foreign
New Zealand
Hansen Technologies Holdings AS
Body corporate
100
Norway
Foreign
Norway
Hansen Technologies Norway AS
Body corporate
100
Norway
Foreign
Norway
Hansen Technologies Sweden AB
Body corporate
100
Sweden
Foreign
Sweden
Enoro AG
Body corporate
100
Switzerland
Foreign
Switzerland
Hansen Corporation Europe Limited
Body corporate
100
United Kingdom
Foreign
United Kingdom
Hansen Holdings Europe Limited
Body corporate
100
United Kingdom
Foreign
United Kingdom
Hansen Billing Solutions Limited
Body corporate
100
United Kingdom
Foreign
United Kingdom
Hansen Solutions, LLC
Body corporate
100
United States
Foreign
United States
Hansen Technologies North America, 
Inc.
Body corporate
100
United States
Foreign
United States
Hansen ICC, LLC
Body corporate
100
United States
Foreign
United States
Hansen Banner, LLC
Body corporate
100
United States
Foreign
United States
Peace Software Inc.
Body corporate
100
United States
Foreign
United States
Hansen Technologies Vietnam, LLC
Body corporate
100
Vietnam
Foreign
Vietnam
Hansen Technologies Canada, Inc.
Body corporate
100
Canada
Foreign
Canada
Sigma Canada Holdings Inc.
Body corporate
100
Canada
Foreign
Canada
Sigma Systems GP Inc.
Body corporate
100
Canada
Foreign
Canada
Hansen Systems Private Limited (fka 
Sigma OSS Systems India Private 
Limited)
Body corporate
100
India
Foreign
India
Sigma Systems Japan K.K.
Body corporate
100
Japan
Foreign
Japan
Hansen Technologies CDE Limited
Body corporate
100
United Kingdom
Foreign
United Kingdom
Sigma Systems (Wales) Limited
Body corporate
100
United Kingdom
Foreign
United Kingdom
Hansen Technologies SA
Body corporate
100
Argentina
Foreign
Argentina
Hansen Technologies Limited Employee 
Share Plan Trust
Trust
–
Australia
Australian
Australia
(1)	 None of the above entities are a trustee, partner or a participant in a joint venture.
CONSOLIDATED ENTITY DISCLOSURE STATEMENT
CONSOLIDATED ENTITY DISCLOSURE STATEMENT AS AT 30 JUNE 2024
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DIRECTORS’ DECLARATION
The Directors declare that the financial statements and notes set out on pages 79 to 139, in accordance with the  
Corporations Act 2001:
•	 comply with Accounting Standards and the Corporations Regulations 2001, and other mandatory professional  
reporting requirements;
•	 as stated in Note 1(a), the consolidated financial statements of the Group also comply with International Financial Reporting 
Standards; and
•	 give a true and fair view of the financial position of the consolidated entity as at 30 June 2024 and of its performance for the year 
ended on that date.
•	 that the consolidated entity disclosure statement set out in page 140 is true and correct as at 30 June 2024.
In the Directors’ opinion there are reasonable grounds to believe that Hansen Technologies Limited will be able to pay its debts as 
and when they become due and payable.
At the date of this declaration, there are reasonable grounds to believe that the members of the extended closed group identified 
in Note 28 will be able to meet any obligations or liabilities to which they are, or may become, subject by virtue of the deed of cross 
guarantee described in Note 28.
This declaration has been made after receiving the declarations required to be made by the Managing Director and Chief Financial 
Officer to the Directors in accordance with sections 295A of the Corporations Act 2001 for the financial year ended 30 June 2024.
This declaration is made in accordance with a resolution of the Directors.
David Trude	
	
	
	
	
Andrew Hansen 
Chair	
	
	
	
	
	
Global CEO and Managing Director
Melbourne 
21 August 2024
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INDEPENDENT AUDITOR’S REPORT
 
THE POWER OF BEING UNDERSTOOD 
AUDIT | TAX | CONSULTING 
RSM Australia Partners is a member of the RSM network and trades as RSM.  RSM is the trading name used by the members of the RSM network.  Each member of the 
RSM network is an independent accounting and consulting firm which practices in its own right.  The RSM network is not itself a separate legal entity in any jurisdiction. 
RSM Australia Partners ABN 36 965 185 036 
Liability limited by a scheme approved under Professional Standards Legislation 
 
RSM Australia Partners 
Level 27, 120 Collins Street Melbourne VIC 3000 
PO Box 248 Collins Street West VIC 8007 
T +61 (0) 3 9286 8000 
F +61 (0) 3 9286 8199 
www.rsm.com.au 
 
 
 
 
 
 
 
 
 
 
INDEPENDENT AUDITOR’S REPORT  
To the Members of Hansen Technologies Limited 
 
 
Opinion 
We have audited the financial report of Hansen Technologies Limited (the Company) and its controlled entities 
(the Group), which comprises the consolidated statement of financial position as at 30 June 2024, the 
consolidated statement of comprehensive income, the consolidated statement of changes in equity and the 
consolidated statement of cash flows for the year then ended, and notes to the financial statements, including 
material accounting policy information, the consolidated entity disclosure statement and the directors' declaration.  
In our opinion the accompanying financial report of the Group is in accordance with the Corporations Act 2001, 
including:  
(i) 
giving a true and fair view of the Group's financial position as at 30 June 2024 and of its financial 
performance for the year then ended; and  
(ii) complying with Australian Accounting Standards and the Corporations Regulations 2001.  
 
Basis for Opinion 
We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under those 
standards are further described in the Auditor's Responsibilities for the Audit of the Financial Report section of 
our report. We are independent of the Group in accordance with the auditor independence requirements of the 
Corporations Act 2001 and the ethical requirements of the Accounting Professional and Ethical Standards Board's 
APES 110 Code of Ethics for Professional Accountants (the Code) that are relevant to our audit of the financial 
report in Australia. We have also fulfilled our other ethical responsibilities in accordance with the Code.  
 
We confirm that the independence declaration required by the Corporations Act 2001, which has been given to 
the directors of the Company, would be in the same terms if given to the directors as at the time of this auditor's 
report. 
 
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our 
opinion. 
 
 
 
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Key Audit Matters 
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of 
the financial report of the current period. These matters were addressed in the context of our audit of the financial 
report as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters. 
 
Key Audit Matter 
How our audit addressed this matter 
Recognition of Revenue 
Refer to Note 3 in the financial statements 
Revenue recognition was considered a key audit matter, 
as it is complex and involves significant management 
judgements. 
The Group’s revenue is primarily derived from the 
provision of billing solution services to customers, 
maintenance and support, and licences. Revenue 
determined for some of the service contracts is based on 
stage of completion, calculated on the proportion of total 
costs incurred at the reporting date compared to 
management’s estimation of the total costs of the contract. 
Our audit procedures in relation to the recognition of revenue 
included: 
• 
Assessing whether the Group’s revenue recognition 
policies 
were 
in 
compliance 
with 
Australian 
Accounting Standards; 
• 
Evaluating and testing the operating effectiveness of 
management’s 
controls 
related 
to 
revenue 
recognition; 
• 
Performing substantive analytical procedures over 
key revenue streams; 
• 
For a sample of revenue transactions, substantiating 
transactions 
by 
agreeing 
to 
supporting 
documentation, including contracts with customers; 
• 
For a sample of revenue transactions that were 
recognised on a percentage of completion basis, our 
testing included: 
– 
Agreeing the contract price and variations to 
customer contracts;  
– 
Assessing management’s estimate of costs to 
complete; and 
– 
Assessing whether the project was within 
budgeted margin. 
• 
Reviewing sales transactions before and after year-
end to ensure that revenue was recognised in the 
correct period; and 
• 
Reviewing large or unusual transactions during the 
financial year. 
 
 
 
 
 
 
 
 
 
 
 
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INDEPENDENT AUDITOR’S REPORT CONTINUED
 
 
 
 
 
Impairment of Intangible Assets 
Refer to Note 12 in the financial statements 
The Group has net book value goodwill of $256 million in 
respect of acquisitions of subsidiaries as at 30 June 2024.  
We identified this area as a Key Audit Matter due to the 
size of the goodwill balance, and because the directors’ 
assessment of the ‘value in use’ of the cash generating unit 
(“CGU”) involves significant judgements about the future 
underlying cash flows of the business, discount rates and 
terminal growth applied. 
For the year ended 30 June 2024 management have 
performed an impairment assessment over the goodwill 
balance by: 
• 
Calculating the value in use for the CGU using a 
discounted cash flow model. The model used 
cash flows (revenues, expenses and capital 
expenditure) for the CGU for 5 years, with a 
terminal growth rate applied to the 5th year. The 
cash flows were then discounted to net present 
value using the Company’s weighted average 
cost of capital (WACC); and 
• 
Comparing the resulting value in use of the CGU 
to its respective book value. 
Management also performed a sensitivity analysis over the 
value in use calculations, by varying the WACC and other 
assumptions. 
Our audit procedures in relation to management’s impairment 
assessment involved the assistance of our Corporate Finance 
team where required, and included: 
• 
Assessing management’s determination that the 
goodwill should be allocated to a single CGU based 
on the nature of the Group’s business and the 
manner in which results are monitored and reported; 
• 
Assessing the valuation methodology used; 
• 
Challenging the reasonableness of key assumptions, 
including the cash flow projections, exchange rates, 
discount rates, and sensitivities used; and 
• 
Checking the mathematical accuracy of the cash flow 
model, and reconciling input data to supporting 
evidence, 
such 
as 
approved 
budgets 
and 
considering the reasonableness of these budgets. 
Accounting for Business Combination 
Refer to Note 25 in the financial statements 
 
On 12 February 2024, Hansen acquired 100% of the 
shares of powercloud GmbH (powercloud) for a total 
purchase consideration of $29.4 million. 
 
This is considered a Key Audit Matter as accounting for 
such a transaction is complex and involves significant 
judgement in applying the accounting standards. This 
includes the measurement and recognition of identifiable 
assets and liabilities acquired at their acquisition date fair 
values. There is also a risk that sufficient and accurate 
disclosures are not made in accordance with the 
accounting standards.  
 
Our audit procedures included: 
• 
Assessing 
the 
purchase 
agreement 
and 
other 
associated 
documents 
and 
ensuring 
that 
the 
transactions had been accounted for in accordance with 
AASB 3 Business Combinations; 
• 
Assessing the consideration to the signed purchase 
agreement;  
• 
Reviewing management’s estimates in relation to the 
purchase price allocation, including measurement and 
recognition of intangible assets, and the resulting 
goodwill; and  
• 
Reviewing the disclosures made in the financial 
statements is in accordance with the accounting 
standards.  
 
 
 
 
 
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Other Information  
The directors are responsible for the other information. The other information comprises the information included 
in the Group's annual report for the year ended 30 June 2024, but does not include the financial report and the 
auditor's report thereon.  
 
Our opinion on the financial report does not cover the other information and accordingly we do not express any 
form of assurance conclusion thereon.  
 
In connection with our audit of the financial report, our responsibility is to read the other information and, in doing 
so, consider whether the other information is materially inconsistent with the financial report or our knowledge 
obtained in the audit or otherwise appears to be materially misstated.  
 
If, based on the work we have performed, we conclude that there is a material misstatement of this other 
information, we are required to report that fact. We have nothing to report in this regard.  
 
Responsibilities of the Directors for the Financial Report 
The directors of the Company are responsible for the preparation of: 
 
a. the financial report (other than the consolidated entity disclosure statement) that gives a true and fair view 
in accordance with Australian Accounting Standards and the Corporations Act 2001; and 
b. the consolidated entity disclosure statement that is true and correct in accordance with the Corporations 
Act 2001, and 
 
for such internal control as the directors determine is necessary to enable the preparation of: 
i. 
the financial report (other than the consolidated entity disclosure statement) that gives a true and fair view 
and is free from material misstatement, whether due to fraud or error; and 
ii.    the consolidated entity disclosure statement that is true and correct and is free of misstatement, whether 
      due to fraud or error. 
 
In preparing the financial report, the directors are responsible for assessing the ability of the Group to continue as 
a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of 
accounting unless the directors either intend to liquidate the Group or to cease operations, or have no realistic 
alternative but to do so. 
 
Auditor's Responsibilities for the Audit of the Financial Report 
Our objectives are to obtain reasonable assurance about whether the financial report as a whole is free from 
material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. 
Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance 
with the Australian Auditing Standards will always detect a material misstatement when it exists. Misstatements 
can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably 
be expected to influence the economic decisions of users taken on the basis of this financial report.  
 
A further description of our responsibilities for the audit of the financial report is located at the Auditing and 
Assurance Standards Board website at: https://www.auasb.gov.au/admin/file/content102/c3/ar1_2020.pdf . 
This description forms part of our auditor's report.  
 
 
 
 
 
 
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INDEPENDENT AUDITOR’S REPORT CONTINUED
 
 
 
 
Report on the Remuneration Report 
Opinion on the Remuneration Report 
 
We have audited the Remuneration Report included in the directors' report for the year ended 30 June 2024.  
 
In our opinion, the Remuneration Report of Hansen Technologies Limited, for the year ended 30 June 2024, 
complies with section 300A of the Corporations Act 2001.  
 
Responsibilities 
 
The directors of the Company are responsible for the preparation and presentation of the Remuneration Report 
in accordance with section 300A of the Corporations Act 2001. Our responsibility is to express an opinion on the 
Remuneration Report, based on our audit conducted in accordance with Australian Auditing Standards.  
 
 
 
 
 
RSM AUSTRALIA PARTNERS 
 
 
 
 
 
M PARAMESWARAN 
Partner 
 
Dated: 21 August 2024 
Melbourne, Victoria 
 
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ASX SHAREHOLDER INFORMATION
The shareholder information set out below was applicable as at 7 August 2024 disclosed pursuant to ASX official listing requirements. 
Distribution of shares
The following tables summarises the distribution of our listed shares as at 7 August 2024:
Range
Number of 
holders
Number of 
shares held
% of issued 
capital
100,001 and over
69
155,613,080
76.47
10,001 to 100,000
1,222
29,635,657
14.56
5,001 to 10,000
1,182
8,681,713
4.27
1,001 to 5,000
3,167
8,574,602
4.21
1 to 1,000
2,402
1,004,389
0.49
Total
8,042
203,509,441
100.00
The number of shareholders holding less than a marketable parcel of ordinary shares is 539 holding 20,220 shares (as at the closing 
market price on 7 August 2024).
Twenty largest shareholders
The following table sets out the top 20 holders of our shares:
Range
Number of 
shares held
% of issued 
capital
HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED 
49,966,222
24.55
J P MORGAN NOMINEES AUSTRALIA PTY LIMITED 
29,652,346
14.57
OTHONNA PTY LIMITED 
27,739,113
13.63
CITICORP NOMINEES PTY LIMITED 
20,679,647
10.16
NATIONAL NOMINEES LIMITED 
3,616,013
1.78
BNP PARIBAS NOMS PTY LTD 
2,751,468
1.35
BNP PARIBAS NOMINEES PTY LTD 
1,723,963
0.85
PACIFIC CUSTODIANS PTY LIMITED 
1,373,972
0.68
HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED 
1,287,951
0.63
MR CAMERON SCOTT HUNTER 
1,286,009
0.63
BNP PARIBAS NOMINEES PTY LTD 
1,239,860
0.61
SANDHURST TRUSTEES LTD 
886,346
0.44
MR JAMES LUCAS & MS LESLEY DORMER 
800,939
0.39
SCOTT WEIR 
634,049
0.31
MRS LILIAN REICHENBERG 
546,953
0.27
NETWEALTH INVESTMENTS LIMITED 
526,474
0.26
CITICORP NOMINEES PTY LIMITED 
470,361
0.23
PACIFIC CUSTODIANS PTY LIMITED 
458,692
0.23
LAYUTI PTY LTD 
420,612
0.21
MR DAVID JOHN OSBORNE & MS LEONE CATHERINE OSBORNE 
386,335
0.19
Total
146,447,325
71.97
Total other investors
57,062,116
28.03
Grand total
203,509,441
100.00
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Substantial shareholdings
The following table shows holdings of substantial voting rights in the Company’s shares as notified to the Company under the 
Corporations Act 2001 as at 31 July 2024:
Holder
Number of 
shares held
% of issued 
capital
Mr Andrew Hansen*
28,434,876
13.97%
Mr David Osborne*
28,125,448
13.82%
Mr Bruce Adams*
27,891,417
13.71%
*	
Each of these named persons has a joint interest in a single parcel of 27,739,113 shares as at the date of this report.
Voting rights
Refer to Note 20(c) of the financial statements.
Unquoted equity securities
Unquoted equity securities issued pursuant to the Hansen Technologies Limited Employee Performance Rights Plan as at  
15 August 2024:
Range
Number of 
employees 
participating
Number of 
securities
Performance rights
41
1,148,903
ASX SHAREHOLDER INFORMATION CONTINUED
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CORPORATE DIRECTORY
Directors
David Trude, Chairperson
Andrew Hansen, Global CEO and Managing Director
Bruce Adams, Non-Executive 
Lisa Pendlebury, Non-Executive 
Don Rankin, Non-Executive 
David Osborne, Non-Executive
David Howell, Non-Executive
Rebecca Wilson, Non-Executive
Company secretary
Julia Chand
Principal registered office
Level 13, 31 Queen Street 
Melbourne, Victoria 3000 
T	(03) 9840 3000
F 	(03) 9840 3099
Share registry
Link Market Services Limited
Tower 4, 727 Collins Street
Melbourne, Victoria 3000
T	1300 554 474
F	(02) 9287 0309 – Proxy forms
F	(02) 9287 0303 – General
Stock exchange
The Company is listed on the Australian Stock Exchange 
ASX code: HSN
Auditors
RSM Australia Partners
Level 27, 120 Collins Street
Melbourne, Victoria 3000
Solicitors
GrilloHiggins
Level 25, 367 Collins Street 
Melbourne, Victoria 3000
Other information
Hansen Technologies Ltd ABN 90 090 996 455,
incorporated and domiciled in Australia, 
is a publicly listed company limited by shares.
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