Quarterlytics / Industrials / Trucking / Heartland Express, Inc. / FY2023 Annual Report

Heartland Express, Inc.
Annual Report 2023

HTLD · NASDAQ Industrials
Claim this profile
Ticker HTLD
Exchange NASDAQ
Sector Industrials
Industry Trucking
Employees 5220
← All annual reports
FY2023 Annual Report · Heartland Express, Inc.
Loading PDF…
901 Heartland Way | North Liberty, Iowa 52317

Serving since 1978 

Experience the HeartLand difference.

Tacoma

Boise

Medford

Lathrop

Phoenix

Black River 
Falls

Richfield

North Liberty

Taylor

Roaring Spring

Frederick

Pontoon 
Beach

Trenton

Columbus

Carlile

Joplin

West 
Memphis

Mt. 
Juliet

Atlanta

Chester

Kingsport

Eden

Cartersville

Albany

Jacksonville

Sanford

Alvarado

Laredo

HeartLand Express

Annual 
Annual 
Report 
Report 
2 0 2 3
2023

®

901 NORTH KANSAS AVENUE | NORTH LIBERTY, IOWA 52317
901 Heartland Way | North Liberty, Iowa 52317

To Our Stockholders:

The  year  of  2023  certainly  requires  some  reflection.    I  must  begin  with  a  callout  regarding  our  annual  operating  revenue  where  we 
delivered an all-time record $1.2 billion as a result of the disciplined operations of Millis Transfer and Heartland Express, along with our 
acquisitions completed during the second and third quarters of 2022 of Smith Transport and Contract Freighters, Inc. (“CFI”). Keep in 
mind that this was accomplished during one of the most challenging years in trucking. The landscape of our industry was challenged with 
extended periods of weak freight demand and rising costs for all of 2023 following freight demand declines that began in the back half 
of 2022. Our acquisitions were completed in 2022, right as these challenging times impacted everyone across the trucking industry. This 
challenge for our team was met with hard work and disciplined decisions as we worked to strategically guide Smith Transport and CFI 
toward the foundational approaches that have made Heartland Express so successful for 46 years. Making these thoughtful and strategic 
changes, while difficult to do during 2023, provide the most effective structure for the future to drive improved financial results as we work 
toward our unwavering goal to deliver a consolidated operating ratio of 85 or lower. We continue to work diligently across all four of our 
operating brands to accomplish this. We continue to be a family that consists of Heartland Express, Millis Transfer, Smith Transport, and 
CFI, all stronger together. We thank our professional drivers and the teams that work hard to support them each and every day. We also 
thank you, our stockholders, for your continued support of our consolidated team.

During 2023, we delivered $1.2 billion of operating revenues, $14.8 million of net income and had $1.5 billion in total assets and $865.3 
million of stockholders’ equity. We recorded an operating ratio of 96.5% and 95.4% non-GAAP operating ratio (operating expenses, net of 
fuel surcharge revenue and adjustment for amortization of intangible assets, as a percentage of operating revenue excluding fuel surcharge 
revenue). We have now accomplished 46 years in a row with an operating ratio in the 80’s or below for the legacy operations of Heartland 
Express and Millis Transfer but our consolidated operating results fell short of these foundational goals as Smith Transport and CFI 
collectively were not profitable during 2023.

During  2023,  we  were  able to  return  dividends of  $0.08  per  share  or  $6.3  million through  our  regular  quarterly  dividends paid,  that 
completes eighty-two consecutive quarters of regular dividends and we have also issued four special dividends in 2007, 2010, 2012, and 
2021. We did not repurchase any shares of our common stock in the current year, as our focus has been on paying off the debt from the 
Smith Transport and CFI acquisitions, but we have repurchased 3.3 million shares of our common stock for $57.7 million during the last 
five years. The Company has the ability to repurchase an additional 6.6 million shares under the current authorization which would result 
in 72.4 million outstanding shares if fully executed.

Our long-term focus, continued cost controls, and the discipline to make the right investments at the right time, have made us successful 
over the history of our company. Our operating model is built on a foundation that has been successful in good operating environments and 
bad. This approach has allowed us to deliver efficient and consistent operating results no matter what we have faced and we are committed 
and driven to focus on that during 2024.

Growing  our  business  through  acquisitions  has  been,  and  continues  to  be,  a  key  strategy  for  our  company  throughout  our  history. 
Acquisitions take a lot of time and effort and money, but they help us to grow and build purchasing power to make us even stronger and 
more competitive in any environment that we face as an organization. We typically pride ourselves on having a debt-free balance sheet, 
and just like I told you last year, we are committed to relieving all the debt acquired through the Smith Transport acquisition and the debt 
needed to facilitate the CFI acquisition as quickly as we can. We have now paid off approximately $195 million since these two acquisitions 
were completed. We will continue to reduce our debt load to zero through teamwork and discipline. We have the best team in the business 

to execute our plan and reach our goal of returning to a debt-free organization, providing only the best service to our customers, and 
delivering the most efficient and effective operating results across the trucking industry. 

We now operate a core of twenty-eight of the best trucking terminal locations that are well positioned across the United States. Our facilities 
are new or newly remodeled or on the list for updates very soon. Large projects completed in 2023 consisted of full redevelopment and 
remodeling of our Cartersville GA, Carlisle PA, and Chester VA locations, along with updated driver amenities at the Atlanta, GA terminal. 
We are committed and focused on right-sizing our network of terminal locations and continued investment in our properties for the benefit 
of our drivers and employees. We also continue to pride ourselves on operating one of the youngest fleets of tractors and trailers in our 
industry and continue to invest in our fleet of tractors and trailers to ensure our drivers enjoy the latest safety, technology, reliability, and 
comforts available. We also recognized two major milestones during 2023 as we purchased our 10,000th Freightliner tractor and received 
the 750,000th Kenworth tractor produced at the Chillicothe, OH plant as part of Kenworth’s 100-year anniversary - both a testament to the 
long-standing partnerships and investments in the latest tractors for our drivers. While the average age of our fleet has increased because 
of the recent acquisitions, we continue to remain well positioned in our industry and expect to improve the average age of our trailer fleet 
over time. The average age of our tractors was 2.2 years and the average age of our trailers was 6.4 years as of December, 31 2023.

This past year we have once again received many hard-earned customer service and operational awards. Service for Success is our motto 
and our professional drivers and employees protect a core principal of customer service each day at Heartland Express. Collectively, these 
awards include:

•  FedEx Express Core Carrier of the Year (12 years in a 

row)

•  FedEx  Express  Platinum  Award  (99.98%  On-Time 

Delivery)

•  Lowe’s One-Way Outbound Carrier of the Year
•  United Sugar Producers & Refiners Carrier of the Year
•  Mark Anthony Carrier of the Year
•  PepsiCo Transportation WHD West Division Carrier of 

• 

the Year
 PepsiCo Transportation WHD Central Region Carrier of 
the Year - Foods

•  DHL/Tempur Pedic Carrier of the Year
•  Henkel Carrier Base Logistics Award – Asset Excellence
•  Uber Freight Carrier of the Year
•  Logistics Management Quest for Quality Award (our 19th 

award)

•  Wreaths Across America Honor Fleet (our 9th year)
•  PepsiCo “Rolling Remembrance” Participant
•  Smartway – High Performer Award

Further,  I  am  proud  to  report  that  two  CFI  professional  drivers  were  recognized  with  special  awards  during  2023.  Endrea  Davisson 
was recognized as 2023 Top Women to Watch in Transportation by the Women in Trucking Association. Zach Yeakley was named TCA’s 
Highway Angel of the Year. Great to see two of our best professional drivers recognized with these awards. 

We appreciate, applaud and thank our drivers and our committed team of employees who work hard each day to support them. These 
awards are hard-earned and are a direct reflection upon our outstanding group of employees and our focus on excellence in all areas of 
our business.

Finally, I feel there are promising opportunities ahead and continue to believe in the American spirit, the American Truck Driver, and 
especially in the abilities of our organization. We are proud of our accomplishments in 2023 and we look forward to our future with you, 
our Stockholders. 

Thank you for your investment in Heartland Express and your continued support.

Respectfully,

Michael J. Gerdin, 
President, Chief Executive Officer, 
Chairman of the Board

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

This  Annual  Report  contains  certain  statements  that  may  be  considered  forward-looking  statements  within  the  meaning  of 
Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, 
and such statements are subject to the safe harbor created by those sections and the Private Securities Litigation Reform Act of 
1995,  as  amended.  All  statements,  other  than  statements  of  historical  or  current  fact,  are  statements  that  could  be  deemed 
forward-looking statements, including without limitation: any projections of earnings, revenues, or other financial items; any 
statement of plans, strategies, and objectives of management for future operations; any statements concerning proposed new 
services  or  developments;  any  statements  regarding  future  economic  conditions  or  performance,  including  future  inflation, 
supply  chain  conditions,  interest  rates,  and  key  economic  indicators;  and  any  statements  of  belief  and  any  statements  of 
assumptions underlying any of the foregoing.  In this Annual Report, statements relating to expected sources of working capital, 
liquidity  and  funds  for  meeting  equipment  purchase  obligations,  expected  capital  expenditures  and  incurrence  of  debt, 
repayments  of  debt,  operating  ratio  goals,  anticipated  revenue  equipment  sales  and  purchases,  including  revenue  equipment 
gains, the used equipment market, and the availability of revenue equipment, future trucking capacity, expected freight demand 
and volumes, future rates and prices, future growth and acquisitions, our ability to attract and retain drivers and non-driver 
employees,  future  driver  and  employee  compensation,  including  possible  compensation  increases,  future  customer 
relationships,  future  pricing  and  terms  from  our  vendors  and  suppliers,  future  depreciation  and  amortization,  future  asset 
utilization, expected tractor and trailer count, expected fleet age, future driver market, expected independent contractor usage, 
including the classification of our independent contractors, planned allocation of capital, future equipment costs, future income 
tax  rates,  future  insurance  and  claims  expense  including  our  future  ability  to  self-insure,  future  interest  rates,  future 
maintenance costs, future growth, future safety performance, expected regulatory action and the impact of regulatory changes, 
future compliance with law and regulations, future emissions reduction, future litigation and our potential exposure for pending 
legal  proceedings,  future  goodwill  impairment,  future  inflation,  future  share  prices,  dividends,  and  repurchases,  if  any, 
potential  results  of  the  testing  of  covenants  under  the  Credit  Facilities,  expected  fuel  expense  and  availability,  including 
strategies for managing fuel costs, reducing unnecessary or unproductive costs, expected functioning and effectiveness of our 
information  systems  and  other  technologies  we  implement  and  our  ability  to  integrate  and  safeguard  such  systems  and 
technology,  our  ability  to  react  to  changing  market  conditions,  future  impact  of  the  COVID-19  outbreak  or  other  similar 
outbreaks, future impact of artificial intelligence and other emerging technologies, and future impact of geopolitical conflicts, 
including  those  in  Ukraine  and  the  Middle  East,  among  others,  are  forward-looking  statements.  Such  statements  may  be 
identified  by  their  use  of  terms  or  phrases  such  as  “seek,”  “expects,”  “estimates,”  “anticipates,”  “projects,”  “believes,” 
“hopes,”  “plans,”  “goals,”  “intends,”  “may,”  “might,”  “likely,”  “will,”  “should,”  “would,”  “could,”  “potential,” 
“predict,” “continue,” “strategy,” “future,” “outlook,” derivations thereof, and similar terms and phrases. Forward-looking 
statements are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified, which could cause 
future events and actual results to differ materially from those set forth in, contemplated by, or underlying the forward-looking 
statements. Known factors that could cause or contribute to such differences include, but are not limited to, those discussed in 
the  section  entitled  “Risk  Factors,”  set  forth  below.    Readers  should  review  and  consider  the  factors  discussed  in  “Risk 
Factors” of this Annual Report, along with various disclosures in our press releases, stockholder reports, and other filings with 
the Securities and Exchange Commission.

All  such  forward-looking  statements  speak  only  as  of  the  date  of  this  Annual  Report.  You  are  cautioned  not  to  place  undue 
reliance  on  such  forward-looking  statements.  We  expressly  disclaim  any  obligation  or  undertaking  to  release  publicly  any 
updates or revisions to any forward-looking statements contained herein to reflect any change in our expectations with regard 
thereto or any change in the events, conditions, or circumstances on which any such statement is based.

References in this Annual Report to “we,” “us,” “our,” “Heartland,” or the “Company” or similar terms refer to Heartland 
Express, Inc. and its subsidiaries.

Business

General

Heartland Express, Inc. is a holding company incorporated in Nevada, which directly or indirectly owns all of the stock of the 
following  active  legal  entities:  Heartland  Express,  Inc.  of  Iowa,  Heartland  Express  Services,  Inc.,  Heartland  Express 
Maintenance  Services,  Inc.  ("Heartland  Express"),  and  Midwest  Holding  Group,  LLC  and  Millis  Transfer,  LLC  ("Millis 
Transfer"),  and  Smith  Transport,  LLC  and  Franklin  Logistics,  LLC  ("Smith  Transport"),  and  CFI  entities,  Transportation 
Resources, Inc. and Contract Freighters, Inc. (collectively with certain Mexican entities, "CFI"). Effective December 31, 2023, 
Smith Trucking, Inc. was merged into Smith Transport, Inc. Further, effective December 31, 2023 Smith Transport, Inc. and 
Franklin Logistics, Inc. were converted to Smith Transport, LLC and Franklin Logistics, LLC, respectively. On May 31, 2022, 

3

Heartland Express, Inc. of Iowa acquired Smith Transport, a truckload carrier headquartered in Roaring Spring, Pennsylvania. 
On August 31, 2022, Heartland Express,  Inc. of  Iowa acquired CFI's non-dedicated U.S. dry van and temperature-controlled 
truckload business located in Joplin, Missouri, and certain Mexican entities (collectively "CFI Logistica") operations located in 
Mexico.  We,  together  with  our  subsidiaries,  are  a  short,  medium,  and  long-haul  truckload  carrier  and  transportation  services 
provider. We primarily provide nationwide asset-based dry van truckload service for major shippers across the United States, 
along with cross-border freight and other transportation services offered through third party partnerships in Mexico.

We, together with our subsidiaries, historically have been a short-to-medium haul truckload carrier and approximately 99.9% of 
our operating revenue was derived from shipments within the United States with the remainder being Canada and no operations 
in  Mexico.  With  the  acquisition  of  CFI  on  August  31,  2022,  we  significantly  expanded  our  scale  and  our  transportation 
services. We continue to provide nationwide asset-based dry van truckload service for major shippers from across the U.S. and 
now including cross border freight to and from Mexico and our consolidated average length of haul is approximately 400 miles. 
We  continue  to  focus  on  providing  high  quality  service  to  targeted  customers  with  a  high  density  of  freight  in  our  regional 
operating areas. We also offer truckload temperature-controlled transportation services and Mexico logistics services, which are 
not significant to our consolidated operations. Through the acquisition of CFI, we now provide transportation logistics services 
across Mexico for our customers and provide cross-border freight services for customer loads moving from the United States 
into Mexico and loads originating from Mexico into the United States. We utilize third party service providers for all miles run 
in Mexico and to move freight across the US-Mexico border while leveraging terminal locations in the US and Mexico near the 
border to facilitate these moves. We generally earn revenue based on the number of miles per load delivered and the revenue 
per mile or per load paid. We operate our consolidated operations under the brand names of Heartland Express, Millis Transfer, 
Smith Transport, and CFI. We manage our business based on overall corporate operating goals and objectives that are the same 
for all of our brands. Our Chief Operating Decision Maker (“CODM”), our CEO, evaluates the operational efficiencies of our 
transportation services, operating performance and asset allocation on a combined basis based on consolidated operating goals 
and objectives. We believe the keys to success are maintaining high levels of customer service and safety, which are predicated 
on the availability of experienced drivers and late-model equipment. We believe that our service standards, safety record, and 
equipment accessibility have made us a core carrier to many of our major customers, as well as allowed us to build solid, long-
term relationships with customers and brand ourselves as an industry leader for on-time service.

Our  corporate  headquarters  is  located  in  North  Liberty,  Iowa,  in  a  lower-cost  environment  with  ready  access  to  a  skilled, 
educated,  and  industrious  workforce.  Our  other  terminals  are  located  near  major  shipping  corridors  nationwide,  affording 
proximity  to  customer  locations,  driver  domiciles,  and  distribution  centers.  Approximately  80%  of  our  terminals  are  located 
within 200 miles of the 30 largest metropolitan areas in the U.S. We believe our geographic reach and terminal locations assist 
us with driver recruiting and retention, efficient fleet maintenance, and consistent customer engagement.

We were founded by Russell A. Gerdin in 1978 and became publicly traded in November 1986. Over the thirty-seven years 
from 1986 to 2023, we have grown our revenues to $1.2 billion from $21.6 million. For the five year period 2019 through 2023 
we had the second highest net income, $371.4 million ($429.3 million in 2018 through 2022), and highest revenue, $4.0 billion, 
of  any  previous  five  year  period.  Much  of  our  growth  has  been  attributable  to  expanding  service  for  existing  customers, 
acquiring  new  customers,  and  continued  expansion  of  our  operating  regions  through  new  and  existing  customers  as  well  as 
strategic acquisitions. More information regarding our total assets, revenues and profits for the past three years can be found in 
our “Consolidated Balance Sheets” and “Consolidated Statements of Comprehensive Income” that are included in this report.

We continue to focus on providing quality service to targeted customers with a high density of freight in our regional operating 
areas.  Organic  growth  has  become  increasingly  difficult  for  traditional  over-the-road  truckload  carriers  given  a  shortage  of 
qualified  drivers  in  the  industry  and  availability  of  revenue  equipment  assets.  We  have  completed  two  recent  strategic 
acquisitions to combat these industry challenges. In addition, we continue to evaluate and explore different driving options and 
offerings for our existing and potential new drivers across our unique mix of driver offerings across Heartland Express, Millis 
Transfer, Smith Transport, and CFI.

In addition to past organic growth through the development of our regional operating areas, we have completed ten acquisitions 
since  1986  with  the  most  recent  and  our  fifth  acquisition  since  2013,  CFI,  occurring  on  August  31,  2022  following  the 
acquisition of Smith Transport on May 31, 2022. These ten acquisitions have enabled us to solidify our position within existing 
regions, expand into new operating regions, expand service offerings to address longer length of haul needs from customers, 
and pursue new customer relationships in new markets, as well as expand business relationships with current customers in new 
markets.  We  are  highly  selective  about  acquisitions,  with  our  main  criteria  being  (i)  safe  operations,  (ii)  high  quality 
professional truck drivers, (iii) fleet profile that is compatible with our philosophy or can be replaced economically, and (iv) 
freight  profile  that  will  allow  a  path  to  a  low-80s  operating  ratio  upon  full  integration,  application  of  our  cost  structure,  and 
freight optimization, including exiting certain business that fails to meet our operating profile. We have historically been a debt 
free organization although with the acquisition of CFI we now have a significant amount of debt. We have also significantly 

4

lowered  our  debt  balance  from  2022  to  2023.  We  expect  to  continue  to  evaluate  acquisition  candidates  presented  to  us, 
however,  we  do  not  expect  to  make  any  significant  acquisitions  while  we  are  paying  down  debt.  We  believe  future  growth 
depends upon several factors including the level of economic growth and the related customer demand, the available capacity in 
the trucking industry, our ability to identify and consummate future acquisitions, our ability to integrate operations of acquired 
companies to realize efficiencies, and our ability to attract and retain experienced drivers that meet our hiring standards.

Operations

Our operations department focuses on the successful execution of customer expectations and providing consistent opportunities 
for our drivers, in conjunction with maximizing equipment utilization. These objectives require a combined effort of marketing, 
regional operations managers, and fleet management.

Our customer service department is responsible for maintaining the continuity between the customer’s needs and our ability to 
meet  those  needs  by  communicating  the  customer’s  expectations  to  the  fleet  management  group.  Collectively,  the  marketing 
and operations groups (customer service and fleet management) are charged with developing customer relationships, ensuring 
service  standards,  coordinating  proper  freight-to-capacity  balancing,  trailer  asset  management,  and  daily  tactical  decisions  to 
match  customer  demand  with  revenue  equipment  availability  across  our  entire  network.  Fleet  management  assigns  orders  to 
drivers  based  on  well-defined  criteria,  such  as  United  States  Department  of  Transportation  (the  “DOT”)  hours  of  service 
("HOS") compliance, customer requirements, equipment utilization, driver “home time” and other driver needs, limiting non-
revenue miles, and equipment maintenance needs.

Fleet management employees are responsible for driver management, development, and retention. Additionally, they maximize 
the capacity that is available to meet the service needs of our customers. Their responsibilities include meeting the needs of the 
drivers within the standards that have been set by the organization and communicating the requirements of the customers to the 
drivers on each order to ensure successful execution.

Serving the short-to-medium haul market permits us to use primarily single rather than team drivers and dispatch most loads 
directly from origin to destination without an intermediate equipment change other than for driver scheduling purposes. During 
2023, approximately 70% of our loads were less than 500 miles in length of haul. Substantially all of our revenue is, and for the 
last three fiscal years has been, generated from within the U.S. with immaterial revenue derived from Mexico and Canada. 

We operate thirty-one terminal facilities throughout the contiguous U.S. and one in Mexico following the CFI acquisition, in 
addition to our terminal and corporate headquarters in North Liberty, Iowa. These terminal locations are strategically located to 
concentrate on regional freight movements generally within a 500-mile radius of the terminals. This allows us to meet the needs 
of our customers in those regions while allowing our drivers to primarily stay within an operating region which provides them 
with more “home time.” This also allows us opportunities to service and maintain revenue equipment across all subsidiaries, at 
our facilities on a frequent basis.

Personnel  at  the  individual  terminal  locations  manage  these  operations  based  on  the  overall  corporate  operating  and 
maintenance goals and objectives. Our CODM evaluates the operational efficiencies of the Company's transportation services 
and operating performance of terminals on a combined basis based on consolidated operating ratio and reports detailing all of 
the  Company’s  load  movements,  rate  per  mile,  and  non-revenue  miles.  Our  reporting  units  operate  centralized  computer 
networks within their respective operations and regular communication to achieve enterprise-wide load coordination. We are 
actively working to better integrate computer networks across reporting units.

We emphasize customer satisfaction through on-time performance, dependable late-model equipment, and consistent equipment 
availability  to  meet  the  volume  requirements  of  our  customers.  We  also  maintain  a  trailer  to  tractor  ratio  that  allows  us  to 
position  trailers  at  customer  locations  for  convenient  loading  and  unloading.  The  freight  we  transport  is  predominately  non-
perishable and does not require driver handling. These factors help minimize waiting time, which increases tractor utilization 
and promotes driver retention.

Customers, Marketing, Safety and Diversity

We seek to transport freight that will complement traffic in our existing service areas and remain consistent with our focus on 
short-to-medium haul, regional distribution markets, and cross-border freight to and from Mexico. Management believes that 
building lane density in our primary traffic lanes will minimize empty miles and enhance driver “home time.”

We  target  customers  with  multiple,  time-sensitive  shipments,  including  those  utilizing  “just-in-time”  manufacturing  and 
inventory  management.  In  seeking  these  customers,  we  have  positioned  our  business  as  a  provider  of  premium  service  at 

5

 
compensatory rates, rather than competing solely on the basis of price. We believe our reputation for quality service, reliable 
equipment, and equipment availability makes us a core carrier for many of our customers. This past year we once again were 
recognized for customer service by several of our customers as a testament to our service standards. These awards include:

•
•
•
•
•
•
•
•
•
•

FedEx Express National Carrier of the Year (12 years in a row)
FedEx Express Platinum Award (99.98% On-Time Delivery)
Lowe’s One-Way Outbound Carrier of the Year
United Sugar Producers & Refiners Carrier of the Year
Mark Anthony Carrier of the Year
PepsiCo Transportation WHD West Division Carrier of the Year
PepsiCo Transportation WHD Central Region Carrier of the Year - Foods
DHL/Tempur Pedic Carrier of the Year
Uber Freight Carrier of the Year
Henkel Carrier Base Logistics Award – Asset Excellence

During 2023, we were also recognized with the following environmental, operational, safety, and community service awards:

•
•
•
•
•
•

Smartway – High Performer Award
Logistics Management Quest for Quality Award (our 19th award in 21 years) 
CFI Driver Zach Yeakley TCA’s Highway Angel of the Year
CFI Driver Endrea Davisson – Women in Trucking Association – 2023 Top Women to Watch in Transportation
Wreaths Across America Honor Fleet (our 9th year)
Pepsi Co “Rolling Remembrance” Participant

These awards are hard-earned and are a direct reflection upon our outstanding group of employees and our focus on excellence 
in all areas of our business.

Our primary customers include retailers, manufacturers and parcel carriers. Our 25, 10, and 5 largest customers accounted for 
approximately 56%, 36%, and 22% of our operating revenues, respectively, in 2023. Further diversification of customers was 
the  result  of  the  Smith  Transport  and  CFI  acquisitions  in  2022.  During  2022,  our  25,  10,  and  5  largest  customers  were 
approximately 61%, 41%, and 27%, of our operating revenues respectively. Our broad capacity network and customer base has 
allowed us to remain appropriately diversified as no customer accounted for more than 10% of our operating revenues in 2023 
or  2022, while one customer accounted for 10% of our operating revenues in 2021.

Environmental and Sustainability

We have adopted an "Environmental and Sustainability Mission". This document portrays our commitment to the environment 
and  sustainability  through  our  long  track  record  of  successful  business  practices.  Through  equipment  designs,  equipment 
replacement strategies, idle reduction techniques, solar energy and battery usage, and practices at each of our terminals, we are 
focused  on  reducing  waste  and  conserving  energy.  Heartland's  sustainability  efforts  are  endorsed  and  overseen  by  senior 
management  throughout  the  Company.  Our  efforts  have  been  recognized  by  the  U.S.  EPA  SmartWay  Excellence  Award  in 
seven  of  the  last  nine  years  of  award  consideration.  Furthermore,  we  have  been  recognized  as  a  SmartWay  High  Performer 
seven times.

Human Rights

We have adopted a "Human Rights Mission". This document portrays our commitment to human rights through diversity and 
inclusion, workplace safety and health, and prohibitions on forced labor and human trafficking. Heartland's human rights efforts 
are  endorsed  and  overseen  by  senior  management  throughout  the  Company.  The  Company  is  a  sponsor  of  the  organization, 
“Truckers Against Trafficking” (TAT). TAT exists to educate, equip, empower and mobilize members of the trucking, bus and 
energy industries to combat human trafficking.

Seasonality

We  operate  in  a  cyclical  industry,  within  any  given  year  there  is  also  seasonality  to  typical  freight  patterns.  Our  tractor 
productivity decreases during the winter season because inclement weather impedes operations, and some shippers reduce their 
shipments after the winter holiday season. Revenue can also be affected by bad weather, holidays, and the number of business 
days that occur during a given period, since revenue is directly related to available working days of shippers. At the same time, 
operating expenses increase and fuel efficiency declines because of engine idling in extreme weather conditions, while harsh 

6

weather creates higher accident frequency, increased claims, and more equipment repairs. In addition, many of our customers, 
particularly those in the retail industry where we have a large presence, demand additional capacity during the fourth quarter, 
which  limits  our  ability  to  take  advantage  of  more  attractive  market  rates  that  generally  exist  during  such  periods.  Demand 
during the fourth quarter may be muted during soft freight environments, like we experienced in the last two years. We may 
also suffer from natural disasters and weather-related events, such as tornadoes, hurricanes, blizzards, ice storms, floods, and 
fires, which may increase in frequency and severity due to climate change, as well as other man-made disasters. These events 
may disrupt fuel supplies, increase fuel costs, disrupt freight shipments or routes, affect regional economies, destroy our assets, 
or adversely affect the business or financial condition of our customers.

Drivers, Independent Contractors, and Other Employees

We rely on our workforce in achieving our business objectives. During the year ended December 31, 2023, we employed an 
average of approximately 6,320 people compared to approximately 4,710 people during the year ended December 31, 2022. As 
of the end of February 2024 we employed approximately 6,040 employees. The increase in average employees during the year 
ended  December  31,  2023  was  predominantly  due  to  the  acquisitions  of  Smith  Transport  and  CFI  in  May  and  August  2022, 
respectively.  We  also  contracted  with  independent  contractors  to  provide  and  operate  tractors  which  provides  us  additional 
revenue equipment capacity, although not material to our operations. Independent contractors own their own tractors and are 
responsible for all associated expenses, including financing costs, fuel, maintenance, insurance, and highway use taxes. For the 
years ended December 31, 2023 and 2022, independent contractors accounted for approximately 5.0% and 2.7% of our total 
miles,  respectively.  The  increase  in  independent  contractor  miles  is  due  to  the  CFI  acquisition.  We  also  utilize  third  party 
carriers to facilitate our Mexico logistics operations, following the CFI acquisition. These expenses are presented as rent and 
purchased transportation costs.

The trucking industry has been faced with a qualified driver shortage. During 2021, increased freight demand, combined with 
the  COVID-19  pandemic,  intensified  an  already  challenging  qualified  driver  market.  Competition  for  qualified  drivers 
continued to be challenging in 2023 and is expected to be a challenge going forward due to the decreasing numbers of qualified 
drivers  in  our  industry.  However,  driver  availability  began  to  change  late  in  2022  and  into  2023,  as  a  result  of  the  declining 
freight and economic environments and we believe certain drivers have moved from smaller less financially stable carriers to 
more financially stable carriers and from independent contractors to company drivers. Although there has been some increased 
movement  of  drivers  between  companies  in  our  industry,  the  issue  of  a  decreasing  amount  of  qualified  CDL  drivers  in  our 
industry  continues.  We  continually  explore  new  strategies  to  attract  and  retain  qualified  drivers  with  changes  in  market 
conditions  and  demands.  We  hire  the  majority  of  our  drivers  with  at  least  six  months  of  over-the-road  experience  and  safe 
driving records. As discussed below, the Company's driver training program provides an additional source of future potential 
professional drivers. In order to attract and retain experienced drivers who understand the importance of customer service, we 
have sought to solidify our position as an industry leader in driver compensation in our operating markets and for the services 
we provide. We have continued to get more creative in providing better pay, benefits, equipment, and facilities for our drivers. 
Our comprehensive driver compensation and benefits program rewards drivers for years of service and safe operating mileage 
benchmarks, which are critical to our operational and financial performance. Certain driver pay packages include minimum pay 
protection provisions, future pay increases based on years of continued service with us, increased rates for accident-free miles 
of  operation,  detention  pay,  and  other  pay  programs  to  assist  drivers  with  unproductive  time  associated  with  circumstances 
outside  of  their  control,  such  as  inclement  weather,  equipment  breakdowns,  and  customer  issues.  As  a  result  of  the  freight 
environment  during  2023,  we  paid  more  through  these  programs,  resulting  in  an  increase  of  driver  pay  per  mile  and  as  a 
percentage of revenue. This has allowed us to maintain driver turnover rates lower than the industry average. We believe that 
our driver compensation and benefits package is consistently among the best in the industry. We are committed to investing in 
our drivers and compensating them for safety as both are key to our operational and financial performance. Currently over 10% 
of our driver employees, individually, have achieved 1.0 million safe miles.

In  response  to  the  driver  shortage  in  our  industry,  the  Company  continues  to  evaluate  and  pursue  the  expansion  of  driver 
training  schools.  Millis  Transfer  has  operated  a  driver  training  school  program,  Millis  Training  Institute,  since  1989.  Millis 
Training  Institute  is  a  driver  training  program  dedicated  to  identifying,  training,  and  developing  capable  individuals  into 
obtaining  their  commercial  driving  license  and  becoming  professional  truck  drivers.  This  driver  training  program  currently 
provides  a  source  of  qualified  professional  drivers  for  our  Company.  The  driver  training  program  offers  an  additional 
opportunity  to  hire  professional  drivers  other  than  the  traditional  approach  of  hiring  only  experienced  over-the-road  drivers. 
During  2022,  we  rolled  out  the  first  Heartland  Training  Institute  location  in  Phoenix,  Arizona,  modeled  after  the  successful 
program in place at Millis Transfer. We will continue to evaluate this training program for future expansion. Further, CFI has 
partnered with training facilities as a source of driver trainees, but does not operate a driver training school program.

We are not a party to a collective bargaining agreement. We believe that we have good relationships with our employees.

7

Driver Compensation

Our comprehensive driver compensation program rewards drivers for years of service and safe operating mileage benchmarks, 
which  are  critical  to  our  operational  and  financial  performance.  Our  driver  pay  package  generally  includes  weekly  base  pay 
minimums  for  mileage  based  drivers,  future  pay  increases  based  on  years  of  continued  service  with  us,  increased  rates  for 
accident-free miles of operation, detention pay, and other pay programs to assist drivers with unproductive time. We believe 
that our driver compensation package, compared to others in our industry, is consistently among the best in the industry. We are 
committed  to  investing  in  our  drivers  and  compensating  them  for  safety  as  both  are  key  to  our  operational  and  financial 
performance. We also invest a significant amount of capital in our terminal facilities as we strive to offer our driver employees 
up to date and convenient amenities throughout our terminal network across the country while they are away from home. Over 
the last three years we have invested $106.5 million in terminal properties while also divesting of four of our properties for a 
combined $98.8 million gain.

Revenue Equipment

Our  industry  is  very  capital  intensive  as  it  relates  to  tractors  and  trailers.  One  of  our  core  operating  goals  is  to  maintain  a 
modern  fleet  of  tractor  and  trailer  equipment.  The  overall  performance  and  reliability  of  tractor  equipment  typically  has 
increased  with  each  new  model  year  of  tractors  that  we  have  acquired  in  the  last  5  years.  By  maintaining  late  model  year 
tractors, a low average age, we experience better operating performance. Our drivers, along with the Company, benefit from the 
latest safety technologies and features that we choose to equip our tractors with. The modern fleet appeals to new drivers and 
aids  in  the  retention  of  current  drivers.  Deploying  this  core  strategy,  along  with  idle  management  and  driver  comfort 
technology,  also  allows  us  to  reduce  our  carbon  footprint.  This  is  evidenced  by  us  being  awarded  the  U.S.  Environmental 
Protection Agency SmartWay Excellence Award in seven of the last nine years of award consideration. Furthermore, we have 
been recognized as a SmartWay High Performer seven times.

We have historically owned our tractors and trailers and do not lease revenue equipment, other than when we have acquired 
companies  that  have  utilized  leases.  Historically,  we  have  paid  cash  for  the  acquisition  of  new  revenue  equipment.  These 
strategies allow us the flexibility to buy and sell tractors (and trailers) opportunistically to capitalize on new and used equipment 
markets,  size  our  fleet  to  the  volume  of  attractive  freight,  and  manage  cash  tax  expense.  One  method  we  use  to  accomplish 
these goals is to depreciate our new tractors (excludes assets acquired through an acquisition) for financial reporting purposes 
using the 125% declining balance method, in which depreciation is higher in early periods and tapers off in later periods. We 
believe  this  method  more  accurately  reflects  actual  asset  values  and  affords  us  the  flexibility  to  sell  tractors  at  most  points 
during their life cycle without experiencing losses. In addition, the decline in depreciation during later periods is typically offset 
by increased repairs and maintenance expense as the tractors age, which keeps our total operating costs more uniform over the 
operating life of the equipment. Trailers are depreciated using the straight-line method.

Revenue  equipment  acquired  through  acquisitions  is  generally  revalued  to  current  market  values  as  of  the  acquisition  date.  
Assets  obtained  more  than  a  year  prior  to  the  acquisition  by  the  acquired  company  are  depreciated  on  a  straight-line  basis 
aligned with the remaining period of expected use, whereas those obtained less than a year prior are depreciated consistent with 
newly  purchased  assets.  As  acquired  equipment  is  replaced,  our  fleet  returns  to  our  base  methods  of  declining  balance 
depreciation for tractors and straight-line depreciation for trailers. We believe our revenue equipment strategy is sound over the 
long term. However, it can contribute to volatility in gain on sale of equipment and quarterly earnings per share.

At December 31, 2023, all of our operating tractor fleet was equipped with event recorders and accident avoidance technology. 
All over-the-road tractors are equipped with mobile communication systems that comply with the latest electronic log device 
regulations.  These  units  are  the  base  communication  with  our  drivers.  This  technology  allows  for  efficient  real-time 
communication  with  our  drivers  regarding  freight  and  safety  (e.g.  weather  shutdowns),  as  well  as  fueling  decisions,  and 
provides  the  ability  to  manage  the  needs  of  our  customers  based  on  real-time  information  on  load  status.  Our  mobile 
communication systems also allow us to obtain information regarding equipment for better planning and efficient maintenance 
time as well as information regarding driver performance and efficiency.

As of December 31, 2023 the average age of our tractor fleet was 2.2 years compared to 2.0 years at December 31, 2022. We 
have historically operated the majority of our tractors while under warranty to minimize repair and maintenance cost and reduce 
service interruptions caused by breakdowns. The average age of our trailer fleet was 6.4 years at December 31, 2023 compared 
to 6.3 years at December 31, 2022. The average age of our tractor and trailer fleets was impacted by the inclusion of the Smith 
Transport  and  CFI  equipment  obtained  through  our  2022  acquisitions  in  comparison  to  our  average  age  before  those 
acquisitions.

8

We  obtain  a  small  portion  of  our  tractor  capacity  through  the  use  of  independent  contractors  who  own  their  own  tractor 
equipment,  although  our  use  of  independent  contractors  is  not  material  to  our  overall  operations,  the  portion  of  independent 
contractors has increased as a result of the CFI acquisition. Independent contractors are responsible for the maintenance of their 
equipment.

The "Regulation" section of this Annual Report discusses in detail several regulations that have impacted and could continue to 
affect our cost and use of revenue equipment.

Fuel

We mainly purchase diesel fuel ("fuel") over-the-road through a network of fuel stops throughout the U.S. at which we have 
negotiated price discounts. In addition, bulk fuel sites are maintained at twenty-four of our terminal locations. We strategically 
manage fuel purchase decisions based on pricing of over-the-road fuel prices, bulk fuel prices, and the routing of equipment. 
Both  above  ground  and  underground  storage  tanks  are  utilized  at  the  bulk  fuel  sites.  We  believe  exposure  to  environmental 
cleanup costs is minimized by periodic inspection and monitoring of the tanks. We also have insurance policies in place for the 
operation of our tanks located at terminal locations. Increases in fuel prices can have a significant adverse effect on the results 
of operations given the amount of fuel we consume. We have fuel surcharge agreements with most customers that enable us to 
pass  through  most  long-term  price  increases.  For  the  years  ended  December  31,  2023,  and  2022,  fuel  expense  was  $212.2 
million and $194.6 million, or 18.2% and 25.0%, respectively, of our total operating expenses. For the years ended December 
31,  2023  and  2022,  fuel  surcharge  revenues  were  $173.8  million  and  $169.2  million,  respectively.  Department  of  Energy 
(“DOE”) average price of fuel decreased 15.5% in 2023 compared to 2022, which had a corresponding positive impact on our 
net fuel cost, before the impacts of improved fleet efficiency, for the year ended December 31, 2023 compared to 2022. Fuel 
consumed by empty and out-of-route miles and by truck engine idling time is not recoverable and therefore any increases or 
decreases in fuel costs related to empty and out-of-route miles and idling time will directly impact our operating results. Even 
though average fuel prices declined in 2023 compared to 2022, empty route miles were significantly higher in 2023 due to soft 
freight demand.

Competition and Industry

The  truckload  industry  is  highly  competitive  and  fragmented  with  thousands  of  carriers  of  varying  sizes.  We  compete  with 
other truckload carriers; primarily those serving the regional, short-to-medium haul market. Logistics providers, railroads, less-
than-truckload  carriers,  and  private  fleets  provide  additional  competition  but  to  a  lesser  extent.  The  industry  is  highly 
competitive  based  primarily  upon  freight  rates,  qualified  drivers,  service,  and  equipment  availability.  We  specialize  in  time-
sensitive shipments, including "just-in-time" and similar types of freight. We provide premium service at compensatory rates, 
rather than competing solely on the basis of price.

We operate in a cyclical industry. In early 2022, freight demand was initially strong, following an extended period of freight 
demand at peak levels that began in mid 2020 and continued throughout 2021 and into 2022. Freight demand began to soften in 
the back half of 2022 and continued to degrade throughout all of 2023. We expect freight demand to remain challenged at lower 
demand levels in at least the first half of 2024 based upon the freight demand experienced in January and February of 2024. We 
expect  the  strategic  changes  that  we  have  implemented  during  2023  will  improve  our  operational  readiness  ahead  of  future 
expected freight demand growth, which could happen as soon as mid to late 2024. However, continued supply chain issues for 
tractors,  trailers  and  related  parts,  general  consumer  product  output  and  inventory  volatility,  consumer  demand,  the  political 
landscape, foreign wars, and disruption in oil and diesel markets all could create additional volatility regarding freight demand 
during 2024.

We continue to focus on providing quality service to targeted customers with a high density of freight in our regional operating 
areas.  Organic  growth  has  become  increasingly  difficult  for  traditional  over-the-road  truckload  carriers  given  a  shortage  of 
qualified  drivers  in  the  industry  and  availability  of  revenue  equipment  assets.  We  have  completed  two  recent  strategic 
acquisitions to combat these industry challenges. In addition, we continue to evaluate and explore different driving options and 
offerings  for  our  existing  and  potential  new  drivers  across  our  unique  mix  of  driver  offerings  at  Heartland  Express,  Millis 
Transfer, Smith Transport, and CFI.

The trucking industry also faces a shortage of qualified drivers, as discussed above under the heading “Drivers, Independent 
Contractors, and Other Employees.”

9

Safety and Risk Management

Our safety program is designed to minimize accidents and to conduct our business within governmental safety regulations. We 
communicate  safety  issues  with  drivers  on  a  regular  basis  and  also  emphasize  safety  through  equipment  specifications  and 
regularly scheduled maintenance intervals. Our drivers are compensated and recognized for achieving and maintaining a safe 
driving record.

The primary risks associated with our business include cargo loss and physical damage, personal injury, property damage, and 
workers’ compensation claims. We self-insure a portion of the exposure related to all of the aforementioned risks. Insurance 
coverage, including self-insurance retention levels, is evaluated on an annual basis. We actively participate in the settlement of 
each claim incurred.

We act as a self-insurer for auto liability, defined as including property damage, personal injury, or cargo. Under the April 2023 
renewal,  our  auto  liability  retention  limit  across  all  operating  entities  was  increased  to  $3.0  million  for  any  individual  claim 
based  on  the  insured  party,  accident  date,  and  circumstances  of  the  loss  event  subject  to  a  $3.5  million  corridor  for  any  one 
accident  or  combination  of  accidents  that  exceed  $3.0  million.  Prior  to  the  April  2023  renewal,  Heartland  Express,  Millis 
Transfer, and CFI had a retention limit of $2.0 million and Smith Transport had a retention limit of $0.5 million. In addition to 
the $2.0 million base retention limit, Heartland Express, Millis Transfer, and CFI were subject to a $1.0 million corridor for any 
one  accident  or  combination  of  accidents  that  exceeded  $2.0  million.  For  the  April  2023  renewal,  liabilities  in  excess  of  the 
$3.0 million deductible and $3.5 million corridor are covered by insurance up to $80.0 million. We retain any liability in excess 
of $80.0 million. Prior to the April 2023 renewal, our excess limit was $60.0 million, including retention of 50% of exposure 
from  $5.0  million  to  $10.0  million.  Furthermore,  under  the  April  2023  renewal,  our  premiums  are  subject  to  upward  or 
downward adjustments based on claims experience in the $3.0 million to $10.0 million policy during the three year program. 
The elevated retention limit and the premium adjustment feature could lead to increased volatility in our insurance and claims 
expense, depending on the frequency and magnitude of claims. 

We  act  as  a  self-insurer  for  workers’  compensation  based  on  defined  insurance  retention  of  $1.0  million.  We  act  as  a  self-
insurer  for  property  damage  to  our  tractors  and  trailers.  We  maintain  a  general  insurance  coverage  policy  for  our  terminal 
facilities with a $0.25 million deductible.

Regulation

Transportation Regulations

We  are  a  common  and  contract  motor  carrier  regulated  by  the  DOT  and  various  state  and  local  agencies.  We  operate  under 
DOT  authorities  respective  to  our  four  individual  operating  brands.  The  DOT  generally  governs  matters  such  as  safety 
requirements, registration to engage in motor carrier operations, insurance requirements, and periodic financial reporting. Our 
Company  drivers  and  independent  contractor  drivers  also  must  comply  with  the  safety  and  fitness  regulations  of  the  DOT, 
including  those  relating  to  drug  and  alcohol  testing  and  HOS.  Such  matters  as  weight  and  equipment  dimensions  are  also 
subject  to  U.S.  regulations.  We  also  may  become  subject  to  new  or  more  restrictive  regulations  relating  to  fuel  emissions, 
drivers' HOS, ergonomics, or other matters affecting safety or operating methods. Other agencies, such as the Environmental 
Protection Agency ("EPA") and the Department of Homeland Security ("DHS") also regulate our equipment, operations, and 
drivers.

The DOT, through the Federal Motor Carrier Safety Administration (“FMCSA”), imposes safety and fitness regulations on us 
and our drivers, including rules that restrict driver HOS. Changes to such HOS rules can negatively impact our productivity and 
affect  our  operations  and  profitability  by  reducing  the  number  of  hours  per  day  or  week  our  drivers  may  operate  and/or 
disrupting our network. The FMCSA has made changes to the HOS rules in recent years that include greater flexibility to truck 
drivers  regarding  their  30-minute  rest  breaks,  an  extension  of  the  shorthaul  exemption  by  an  additional  two  hours,  and  an 
extension of duty time for drivers encountering adverse weather by up to two hours. Certain industry groups have challenged 
these rules in court, and while the FMCSA's final rule has been upheld, it remains unclear if industry or other groups will bring 
additional challenges against the FMCSA's final rule. Any future changes to HOS rules could materially and adversely affect 
our operations and profitability.

There are two methods of evaluating the safety and fitness of carriers. The first method is the application of a safety rating that 
is  based  on  an  onsite  investigation  and  affects  a  carrier’s  ability  to  operate  in  interstate  commerce.  We  currently  have  a 
satisfactory  DOT  safety  rating  under  this  method,  for  each  of  our  respective  DOT  authorities,  which  is  the  highest  available 
rating under the current safety rating scale. If we received a conditional or unsatisfactory DOT safety rating, it could adversely 
affect our business, as some of our existing customer contracts require a satisfactory DOT safety rating. In January 2016, the 

10

FMCSA published a notice of proposed rulemaking outlining a revised safety rating measurement system which would replace 
the  current  methodology  of  whether  carriers  are  fit  to  operate  commercial  motor  vehicles  (“CMV”).  Based  on  feedback  and 
other  concerns  raised  by  industry  stakeholders  during  the  public  comment  period  in  March  2017,  the  FMCSA  withdrew  the 
notice  of  proposed  rulemaking  related  to  the  new  safety  rating  system.  In  its  notice  of  withdrawal,  the  FMCSA  noted  that  a 
similar process may be initiated in the future.

In addition to the safety rating system, the FMCSA has adopted the Compliance Safety Accountability (“CSA”) program as an 
additional  safety  enforcement  and  compliance  model  that  evaluates  and  ranks  fleets  on  certain  safety-related  standards.  The 
CSA  program  analyzes  data  from  roadside  inspections,  moving  violations,  crash  reports  from  the  last  two  years,  and 
investigation  results.  The  data  is  organized  into  seven  categories  (such  categories  are  known  as  the  “BASICs”).  Carriers  are 
grouped by category with other carriers that have a similar number of safety events (e.g., crashes, inspections, or violations) and 
carriers  are  ranked  and  assigned  a  rating  percentile  to  prioritize  them  for  interventions  if  they  are  above  a  certain  threshold. 
Generally, these scores do not have a direct impact on a carrier’s safety rating. However, the occurrence of unfavorable scores 
in one or more categories may (i) affect driver recruiting and retention by causing high-quality drivers to seek employment with 
other  carriers,  (ii)  cause  our  customers  to  direct  their  business  away  from  us  and  to  carriers  with  higher  fleet  rankings,  (iii) 
subject us to an increase in compliance reviews and roadside inspections, (iv) cause us to incur greater than expected expenses 
in  our  attempts  to  improve  unfavorable  scores  or  (v)  increase  our  insurance  costs,  any  of  which  could  adversely  affect  our 
results of operations and profitability.

Under the CSA, these scores were initially made available to the public in five of the seven categories. However, pursuant to 
the Fixing America's Surface Transportation Act (the "FAST Act"), which was signed into law in December 2015, the FMCSA 
was  required  to  remove  from  public  view  the  previously  available  CSA  scores  while  it  reviews  the  reliability  of  the  scoring 
system. During this period of review by the FMCSA, we will continue to have access to our own scores and will still be subject 
to intervention by the FMCSA when such scores are above the intervention thresholds. We will continue to monitor our CSA 
scores and compliance through results from roadside inspections and other data available to detect positive or negative trends in 
compliance  issues  on  an  ongoing  basis.  A  study  was  conducted  and  delivered  to  the  FMCSA  in  June  2017  with  several 
recommendations to make the CSA program more fair, accurate, and reliable. In June 2018, the FMCSA provided a report to 
Congress outlining the changes it may make to the CSA program in response to the study. Such changes include the testing and 
possible adoption of a revised risk modeling theory, potential collection and dissemination of additional carrier data and revised 
measures for intervention thresholds. The adoption of such changes is contingent on the results of the new modeling theory and 
additional public feedback. Therefore, it is unclear if, when and to what extent such changes to the CSA program will occur. 

In  February  2023,  the  FMCSA  published  a  notice  of  proposed  changes  to  its  Safety  Measurement  System  (“SMS”) 
methodology,  including  the  BASIC  categories.  In  August  2023,  the  FMCSA  announced  in  an  advanced  notice  of  proposed 
rulemaking and request for comments that it was interested in developing a new methodology to determine whether a carrier is 
fit to operate CMVs. Additionally, the U.S. Government Accountability Office made a suggestion in 2023 to the FMCSA to 
make complaint data public. Currently, it is uncertain what changes, if any, the FMCA will make to the CSA rating system or 
the  SMS  methodology;  however,  any  change  which  would  result  in  the  Company  or  its  subsidiaries  receiving  less  favorable 
scores, or an increased visibility of less favorable scores or of complaints against the Company may have an adverse effect on 
our  operations  and  financial  position.  Moreover,  in  September  2023,  the  FMCSA  announced  a  proposal  that  would  allow 
carriers to undergo an appeal process for requests of data review, which are in relation to such requests through the agency’s 
DataQs  system.  The  proposal,  if  adopted,  may  provide  an  opportunity  for  the  Company  to  appeal  in  certain  scenarios  which 
could  result  in  more  favorable  outcomes.  Another  source  of  potential  changes  may  be  from  the  FMCSA’s  study  on  the 
causation of crashes, known as the Crash Causal Factors Program (“CCFP”) which builds upon the FMCSA’s previous Large 
Truck Crash Causation Study. Phase 1 of the CCFP is designed to study crashes of heavy-duty trucks and a report from Phase 1 
of the CCFP is expected in 2029. Any changes that increase the likelihood of us receiving unfavorable scores could adversely 
affect our results of operations and profitability.

In May 2020 the FMCSA announced that effective immediately it is making permanent a pilot program that will not count a 
crash  in  which  a  motor  carrier  was  not  at  fault  when  calculating  the  carrier’s  safety  measurement  profile,  called  the  Crash 
Preventability Demonstration Program (“CPDP”). The CPDP expands the types of eligible crashes, modify the SMS to exclude 
crashes with not preventable determinations from the prioritization algorithm, and note the not preventable determinations in 
the  Pre-Employment  Screening  Program.  Under  the  program,  carriers  with  eligible  crashes  that  occurred  on  or  after  August 
2019, may submit a Request for Data Review with the required police accident report and other supporting documents, photos 
or videos through the FMCSA’s DataQs website. If the FMCSA determines the crash was not preventable, it will be listed on 
the SMS but not included when calculating a carrier’s BASICs measure for the crash indicator category in SMS. 

In December 2016, the FMCSA issued a final rule establishing a national clearinghouse for drug and alcohol testing results and 
requiring motor carriers and medical review officers to provide records of violations by commercial drivers of FMCSA drug 

11

and alcohol testing requirements. Motor carriers are required to query the clearinghouse to ensure drivers and driver applicants 
do not have violations of federal drug and alcohol testing regulations that prohibit them from operating CMVs. The final rule 
became effective in 2017, with an initial compliance date of January 2020 and certain compliance dates extended until January 
2023.  Currently,  the  Company  is  required  to  (i)  report  drug  and  alcohol  violations  to  the  clearinghouse  based  upon  DOT 
requirements; (ii) query the clearinghouse regarding drug and alcohol violations for current and prospective employees prior to 
permitting such employees to operate a CMV; and (iii) query the clearinghouse for each currently employed driver annually. 
Beginning  November  2024,  states  will  be  required  to  query  the  Clearinghouse  when  issuing,  renewing,  transferring,  or 
upgrading a commercial driver's license and must revoke a driver's commercial driving privileges if such driver is prohibited 
from driving a motor vehicle for one or more drug or alcohol violations. It is expected that the effects from the rule may further 
impair the pool of available drivers. 

In  September  2020,  the  Department  of  Health  and  Human  Services  (“DHHS”)  announced  proposed  mandatory  guidelines  to 
allow  employers  to  drug  test  truck  drivers  and  other  federal  workers  for  pre-employment  and  random  testing  using  hair 
specimens. However, the proposal also requires a second sample using either urine or an oral fluid test if a hair test is positive, 
if a donor is unable to provide a sufficient amount of hair for faith-based or medical reasons, or due to an insufficient amount or 
length of hair. The proposal specifically requires that the second test be done simultaneously at the collection event or when 
directed by the medical review officer after review and verification of laboratory-reported results for the hair specimen. DHHS 
indicated the two-test approach is intended to protect federal workers from issues that have been identified as limitations of hair 
testing,  and  related  legal  deficiencies  identified  in  two  prior  court  cases.  In  2022,  an  industry  group  known  as  the  Trucking 
Alliance sought an exemption from the FMCSA that would allow positive hair specimen tests to be uploaded into the FMCSA 
Drug and Alcohol Clearinghouse. This request was denied by the FMCSA, however, noting they cannot act until the DHHS 
finalizes these guidelines. Additionally, in February 2022 the DOT issued a notice of proposed rulemaking that would include 
oral fluid testing as an alternative to urine testing for purposes of the DOT’s drug testing program, with a goal of improving the 
integrity and effectiveness of the drug testing program, along with potential cost savings to regulated parties. In May 2023, a 
final rule was published amending DOT’s drug testing program to include oral fluid testing, and became effective June 2023; 
however,  implementation  cannot  take  effect  until  DHHS  approves  at  least  two  laboratories  to  conduct  oral  fluid  testing. 
Currently, DHHS has not approved any laboratories. Any final rule may reduce the number of available drivers. We currently 
perform urine testing but are testing and monitoring the use of hair specimen testing at one of our subsidiaries. Finally, federal 
drug regulators have announced a proposal to add fentanyl to a drug testing panel that would detect the use of such drug among 
safety-sensitive  federal  employees,  which  would  include  truck  drivers  if  adopted  by  the  DOT.  If  the  proposal  is  accepted, 
DHHS expects to add fentanyl to the testing panel at some point in 2024. 

Other rules have been proposed or made final by the FMCSA, including a rule setting forth minimum driver training standards 
for new drivers applying for commercial driver’s licenses for the first time and to experienced drivers upgrading their licenses 
or  seeking  certain  endorsements,  including  a  hazardous  materials  endorsement,  known  as  the  Entry-Level  Driver  Training 
regulations (the "ELDT Regulations"), which was made final in December 2016, with an initial compliance date in February 
2020. However, in May 2020, the FMCSA approved an interim rule delaying implementation of the ELDT Regulations by two 
years, which extended the compliance date until February 2022. Now that the ELDT Regulations are in effect, training schools 
and  other  programs  (including  ours)  are  required  to  implement  the  prescribed  curriculum  and  register  with  the  FMCSA's 
Training  Provider  Registry  to  certify  that  their  program  meets  the  classroom  and  driving  standards.  We  are  also  required  to 
comply with this rule in the course of operating our driving schools. The effects of these rules may result in a decrease in fleet 
production and driver availability or an increase in the time and expense required to operate or expand our driving academies 
and driver training programs (or both), any of which could adversely affect our business, operations or profitability.

In  February  2023,  the  FMCSA  issued  a  supplemental  notice  of  proposed  rulemaking  requesting  additional  information  on 
automated  driving  systems  (“ADS”)  and  seeking  comment  on  regulatory  approaches  that  would  enable  it  to  obtain  relevant 
safety  information  and  the  current  and  anticipated  size  of  the  population  of  carriers  operating  ADS-equipped  CMVs.  Public 
comment  on  the  supplemental  notice  closed  in  March  2023,  and  it  remains  to  be  seen  what,  if  any,  final  rules  will  stem 
therefrom.  In  June  2023,  the  FMCSA  and  the  National  Highway  Traffic  Safety  Administration  ("NHTSA")  issued  a  joint 
proposed  rule  that  would  require  automated  emergency  braking  on  all  new  heavy-duty  trucks.  Additionally,  in  April  2023, 
NHTSA issued an advance notice of proposed rulemaking that would require side underride guards to be installed on all new 
heavy-duty trucks. It remains to be seen what, if any, final rules will stem from such proposals. 

Our industry is also subject to a number of recently proposed rules which mandate the use of speed-limiting devices in certain 
CMVs. In July 2017, the DOT announced that it would no longer pursue a speed limiter rule but left open the possibility that it 
could resume such a pursuit in the future. In May 2021, however, the Cullum Owings Large Truck Safe Operating Speed Act 
was reintroduced into the U.S. House of Representatives and would require CMVs with a gross weight of more than 26,000 
pounds  to  be  equipped  with  a  speed  limiter  that  would  limit  the  vehicle’s  speed  to  no  more  than  65  M.P.H.  Furthermore,  in 
April 2022, the FMCSA issued a notice of intent to propose a rule during 2023 that will require certain commercial vehicles to 

12

be  equipped  with  speed  limiters;  however,  no  final  rule  was  proposed.  It  is  now  expected  that  the  DOT  will  issue  a  rule 
regarding  speed-limiting  devices  in  2024.  The  effect  of  these  rules,  to  the  extent  they  become  effective,  could  result  in  a 
decrease in fleet production and driver availability, either of which could adversely affect our business or operations.

Among  other  things,  the  Infrastructure  Investment  and  Jobs  Act  (“IIJA”),  signed  into  law  by  President  Biden  in  November 
2021, created an apprenticeship program for drivers aged 18 to 20 years old to eventually qualify to drive commercial trucks in 
interstate commerce. The provision drew certain mechanics from the bills introduced in Congress in 2019 related to lowering 
the  age  requirements  for  interstate  commercial  driving.  The  FMCSA  announced  the  establishment  of  this  apprenticeship 
program in January 2022 in an effort to begin to help the industry’s ongoing driver shortage. This program, known as the Safe 
Driver Apprenticeship Pilot Program (“SDAP”), is open to 18 to 20-year-old drivers who already hold intrastate commercial 
driver's licenses and sets a strict training regimen for participating drivers and carriers to comply with. Motor carriers interested 
in participating must complete an application for participation and submit monthly data on an apprentice’s driver activity, safety 
outcomes, and additional supporting information. The SDAP is limited to 3,000 driver-apprentices at any given time, with new 
driver-apprentices allowed into the program to replace those that leave or age out. In May 2023, the DRIVE Safe Integrity Act 
of 2023 was introduced, which supports participation in the SDAP and would permit 18- to 20-year-olds to operate across state 
lines if data from the SDAP does not indicate such drivers are less safe than current CMV drivers. Whether this legislation will 
ultimately  become  law  is  uncertain.  It  remains  unclear  whether  any  regulatory  changes  will  stem  from  the  apprenticeship 
program.

The IIJA also required that the FMCSA clarify the differences between brokers, bona fide agents, and dispatch services, and to 
further specify its interpretation of the definitions of “broker” and “bona fide agents.” Final guidance was later issued by the 
FMCSA in June 2023, setting forth that the distinction between the two largely hinges upon control and whether the person or 
company is engaged in the allocation of traffic between motor carriers. Several of the Company’s subsidiaries currently hold 
FMCSA  brokerage  authority,  so  while  the  impact  of  this  guidance  remains  to  be  seen,  the  Company  does  not  currently 
anticipate  an  adverse  impact  on  its  operations.  Additionally,  in  a  November  2023  final  rule,  the  FMCSA  implemented  more 
oversight of truck brokers, freight forwarders, and the surety bond and trust companies that back them. The final rule, which 
became effective in January 2024, modified regulations in five areas: (i) assets readily available, (ii) immediate suspension of 
broker/freight  forwarder  operating  authority,  (iii)  surety  or  trust  responsibilities,  (iv)  enforcement  authority,  and  (v)  entities 
eligible to serve as BMC-85 trustees. Among other changes, the rule allows brokers or freight forwarders to meet regulatory 
requirements  to  have  “assets  readily  available”  by  maintaining  trusts  that  meet  certain  criteria,  including  that  they  can  be 
liquidated within seven calendar days of an event that triggers a payment from the trust. The rule also stipulates that “available 
financial security” falls below $75,000 when there is a drawdown on the broker or freight forwarder’s surety bond or trust fund. 
Implementation  and  compliance  with  these  changes  may  negatively  impact  our  business  by  increasing  our  compliance 
obligations, operating costs, and related expenses. 

Recently, federal courts have reached different decisions on the issue of whether preemption applies to broker liability. In June 
2022, the United States Supreme Court (the “Supreme Court”) declined to review a Ninth Circuit Court of Appeals decision 
involving a personal injury suit alleging that a freight broker had liability for an accident because it breached its duty to select a 
competent contractor to transport the load in question. In its petition to the Supreme Court, the broker unsuccessfully argued 
that the Ninth Circuit’s decision improperly disallowed federal preemption and would expose freight brokers to a patchwork of 
state  regulations  across  the  United  States.  In  April  2023,  the  Eleventh  Circuit  Court  held  that  the  Federal  Aviation 
Administration  Authorization  Act  (“FAAAA”)  expressly  preempted  such  personal  liability  claims  against  a  broker. 
Additionally,  in  July  2023,  the  Seventh  Circuit  Court  of  Appeals  affirmed  the  holding  of  a  lower  court  that  the  FAAAA’s 
preemption  provision  applied  and  that  a  certain  safety  exception  within  the  FAAAA  did  not  save  the  plaintiff’s  claim  from 
preemption. In January 2024, the U.S. Supreme Court declined to review the case from the Seventh Circuit Court of Appeals. It 
is uncertain how long the current circuit split will continue and whether the U.S. Supreme Court will decide to review similar 
cases in the future. If additional circuit courts, or the U.S. Supreme Court, adopt the Ninth Circuit view, freight brokers’ ability 
to rely on federal agency standards in selecting motor carriers would be called into question. It could also lead to primary (as 
opposed  to  contingent)  liability  being  imposed  upon  freight  brokers,  and  increased  insurance  premiums  for  brokerage 
operations  generally.  Although  we  are  committed  to  selecting  safe  and  secure  motor  carriers  in  carrying  out  our  brokerage 
activities, if we are found to be negligent in the motor carrier selection process it could lead to significant liabilities in the event 
of an accident, which could have a materially adverse effect on our business and operating results.

In September 2022, the FMCSA issued an advance notice of proposed rulemaking that would require fleets and independent 
contractors to equip their trucks with unique electronic identification systems designed to streamline roadside inspections and 
provide  transparency  and  accountability  in  day-to-day  trucking  operations.  The  petition  was  generally  disfavored  by 
transportation industry participants, citing, among other things, the petition’s failure to address privacy and data security risks. 
It remains to be seen what rules, if any, may stem from this notice. However, in February 2023, the FMCSA announced a new 
operational test for monitoring and enforcing driver and motor carrier safety compliance standards.

13

In November 2022 Senate lawmakers introduced legislation that would set aside grant funds over four years to expand truck 
parking across the United States. Such legislation would allow for the creation of new parking areas, the expansion of existing 
facilities, and the approval of commercial parking at existing weigh stations, rest areas, and park-and-ride facilities. It would 
also allow for truck parking expansion at commercial truck stops and travel plazas. Industry groups are generally in favor of the 
bill, as a lack of available parking has negatively impacted the industry as a whole, including the Company and its subsidiaries.

In December 2018, the FMCSA granted a petition filed by the American Trucking Association and in doing so determined that 
federal  law  does  preempt  California’s  wage  and  hour  laws,  and  interstate  truck  drivers  are  not  subject  to  such  laws.  The 
FMCSA’s  decision  has  been  appealed  by  labor  groups  and  multiple  lawsuits  have  been  filed  in  federal  courts  seeking  to 
overturn the decision. In January 2021, the Ninth Circuit Court of Appeals upheld the FMCSA's determination that federal law 
does preempt California's meal and rest break laws, as applied to drivers of property-carrying CMVs. Other current and future 
state and local laws, including laws related to employee meal breaks and rest periods, may also vary significantly from federal 
law.  Further,  driver  piece  rate  compensation,  which  is  an  industry  standard,  has  been  attacked  as  non-compliant  with  state 
minimum  wage  laws  and  lawsuits  have  recently  been  filed  and/or  adjudicated  against  carriers  demanding  compensation  for 
sleeper  berth  time,  layovers,  rest  breaks  and  pre-trip  and  post-trip  inspections,  the  outcome  of  which  could  have  major 
implications  for  the  treatment  of  time  that  drivers  spend  off-duty  (whether  in  a  truck’s  sleeper  berth  or  otherwise)  under 
applicable wage laws. Both of these issues are adversely impacting the Company and the industry as a whole, with respect to 
the  practical  application  of  the  laws,  thereby  resulting  in  additional  cost.  As  a  result,  we,  along  with  other  companies  in  the 
industry,  could  become  subject  to  an  uneven  patchwork  of  laws  throughout  the  United  States.  In  the  past,  certain  legislators 
have proposed federal legislation to preempt certain state and local laws; however, passage of such legislation is uncertain. If 
federal legislation is not passed, we will either need to comply with the most restrictive state and local laws across our entire 
network  or  overhaul  our  management  systems  to  comply  with  varying  state  and  local  laws.  Either  solution  could  result  in 
increased compliance and labor costs, driver turnover, decreased efficiency, and amplified legal exposure.

In a 2023 case involving the Fair Labor Standards Act, the First Circuit Court of Appeals affirmed a decision that would require 
additional payment to team drivers to be paid while in their sleeper berth. It is unclear if other jurisdictions will adopt this view, 
or if any legislation will result from this holding. If so, this could have an adverse effect on the results of operations for our 
teams.

In  November  2023,  a  bill  was  introduced  to  Congress  that  would  eliminate  an  exclusion  of  truck  drivers  from  receiving 
overtime  pay.  If  enacted,  this  could  have  a  material  adverse  effect  on  our  business,  financial  condition,  and  results  of 
operations.

Tax and other regulatory authorities, as well as independent contractors themselves, have increasingly asserted that independent 
contractor  drivers  in  the  trucking  industry  are  employees  rather  than  independent  contractors,  for  a  variety  of  purposes, 
including  income  tax  withholding,  workers'  compensation,  wage  and  hour  compensation,  unemployment,  and  other  issues. 
Federal legislators have introduced legislation in the past to make it easier for tax and other authorities to reclassify independent 
contractor  drivers  as  employees,  including  legislation  to  increase  the  recordkeeping  requirements  for  those  that  engage 
independent  contractor  drivers  and  to  heighten  the  penalties  of  companies  who  misclassify  their  employees  and  are  found  to 
have violated employees' overtime and/or wage requirements. The Protecting the Rights to Organize ("PRO") Act was passed 
by  the  U.S.  House  of  Representatives  and  received  by  the  Senate  in  March  2021,  which  was  further  sent  to  the  Senate's 
Committee on Health, Education, Labor, and Pensions. In 2023, a substantially similar bill was introduced to the U.S. House of 
Representatives  and  referred  to  the  House  Committee  on  Education  and  Workforce.  These  bills  propose  to  apply  the  "ABC 
Test"  for  classifying  workers  under  Federal  Fair  Labor  Standards  Act  claims.  In  January  2024,  the  Department  of  Labor 
published a final rule regarding independent contractor classification, which is set to take effect on March 11, 2024. The final 
rule  rescinded  the  Independent  Contractor  Status  Under  the  Fair  Labor  Standards  Act.  Under  the  2024  rule,  workers’ 
relationship  with  a  principal  will  be  classified  under  six  factors,  including:  (i)  opportunity  for  profit  and  loss  depending  on 
managerial skill; (ii) investments by the worker and the principal; (iii) degree of permanence of the relationship; (iv) nature and 
degree of control; (v) extent to which worker in integral to the principal’s business; and (vi) skill and initiative, together with a 
provision  for  unspecified  other  factors,  to  determine  if  such  worker  should  be  classified  as  an  independent  contractor. 
Additionally,  federal  legislators  have  sought  to  abolish  the  current  safe  harbor  allowing  taxpayers  meeting  certain  criteria  to 
treat  individuals  as  independent  contractors  if  they  are  following  a  long-standing,  recognized  practice,  extend  the  Fair  Labor 
Standards Act to independent contractors, and impose notice requirements based upon employment or independent contractor 
status and fines for failure to comply. Some states have put initiatives in place to increase their revenues from items such as 
unemployment, workers' compensation, and income taxes, and a reclassification of independent contractor drivers as employees 
would help states with these initiatives. 

14

Recently,  courts  in  certain  states  have  issued  decisions  that  could  result  in  a  greater  likelihood  that  independent  contractors 
would be judicially classified as employees in such states. In September 2019, California enacted A.B. 5 (“AB5”), a new law 
that  changed  the  landscape  of  the  state’s  treatment  of  employees  and  independent  contractors.  AB5  provides  that  the  three-
pronged “ABC Test” must be used to determine worker classification in wage-order claims. Under the ABC Test, a worker is 
presumed  to  be  an  employee,  and  the  burden  to  demonstrate  their  independent  contractor  status  is  on  the  hiring  company 
through satisfying all three of the following criteria:

•
•
•

the worker is free from control and direction in the performance of services; and
the worker is performing work outside the usual course of business of the hiring company; and
the worker is customarily engaged in an independently established trade, occupation, or business.

How  AB5  will  be  enforced  is  still  to  be  determined.  In  January  2021,  however,  the  California  Supreme  Court  ruled  that  the 
ABC Test could apply retroactively to all cases not yet final as of the date the original decision was rendered, April 2018. While 
AB5  was  set  to  go  into  effect  in  January  2020,  a  federal  judge  in  California  issued  a  preliminary  injunction  barring  the 
enforcement  of  AB5  on  the  trucking  industry  while  the  California  Trucking  Association  (“CTA”)  went  forward  with  its  suit 
seeking  to  invalidate  AB5.  The  Ninth  Circuit  Court  of  Appeals  rejected  the  reasoning  behind  the  injunction  in  April  2021, 
ruling  that  AB5  is  not  pre-empted  by  federal  law,  but  granted  a  stay  of  the  AB5  mandate  in  June  2021  (preventing  its 
application and temporarily continuing the injunction) while the CTA petitioned the Supreme Court to review the decision. In 
November 2021, the Supreme Court requested that the U.S. solicitor general weigh in on the case. The injunction remained in 
place until the Supreme Court declined to hear the matter. As a result, the injunction was lifted and retroactively placed AB5 
into law as of January 2020. Litigation surrounding the matter continues, and the Ninth Circuit is currently scheduled to hear 
arguments on a case concerning AB5 in March 2024; however, it remains unclear whether such challenges will be successful in 
invalidating the law. It is also possible AB5 will spur similar legislation in states other than California, which could adversely 
affect our results of operations and profitability.

Further,  class  actions  and  other  lawsuits  have  been  filed  against  certain  members  of  our  industry  seeking  to  reclassify 
independent contractors as employees for a variety of purposes, including workers' compensation and health care coverage. In 
addition, companies that utilize lease-purchase independent contractor programs have been more susceptible to reclassification 
lawsuits and several recent decisions have been made in favor of those seeking to classify as employees certain independent 
contractors that participated in lease-purchase programs. Taxing and other regulatory authorities and courts apply a variety of 
standards  in  their  determination  of  independent  contractor  status.  Our  classification  of  independent  contractors  has  been  the 
subject of audits by such authorities from time to time. While we have been successful in continuing to classify our independent 
contractor  drivers  as  independent  contractors  and  not  employees,  we  may  be  unsuccessful  in  defending  that  position  in  the 
future.  If  our  independent  contractor  drivers  are  determined  to  be  our  employees,  we  would  incur  additional  exposure  under 
federal  and  state  tax,  workers'  compensation,  unemployment  benefits,  labor,  employment,  and  tort  laws,  including  for  prior 
periods, as well as potential liability for employee benefits and tax withholdings. Independent contractors currently represent a 
small portion of our fleet.

Environmental Regulations

We  are  subject  to  various  environmental  laws  and  regulations  dealing  with  the  hauling  and  handling  of  hazardous  materials, 
fuel storage tanks, air emissions from our vehicles and facilities, engine idling, and discharge and retention of storm water. Our 
truck terminals often are located in industrial areas where groundwater or other forms of environmental contamination could 
occur.  Our  operations  involve  the  risks  of  fuel  spillage  or  seepage,  environmental  damage,  and  hazardous  waste  disposal, 
among others. Certain facilities have waste oil, new oil, diesel exhaust fluid ("DEF"), or fuel storage tanks and fueling islands. 
We do not know of any environmental regulations that would have a material effect on our capital expenditures, earnings or 
competitive position. Additionally, increasing efforts to control emissions of greenhouse gases may have an adverse effect on 
us.  We  aim  to  maintain  a  young  fleet  age  of  tractors  to  ensure  we  are  utilizing  technological  advancements  deployed  by 
manufacturers  to  reduce  emissions.  Although  we  have  instituted  programs  to  monitor  and  control  environmental  risks  and 
promote  compliance  with  applicable  environmental  laws  and  regulations,  if  we  are  involved  in  a  spill  or  other  accident 
involving hazardous substances, if there are releases of hazardous substances we transport, if soil or groundwater contamination 
is found at our facilities or results from our operations, or if we are found to be in violation of applicable laws or regulations, we 
could be subject to cleanup costs and liabilities, including substantial fines or penalties or civil and criminal liability, any of 
which could have a materially adverse effect on our business and operating results.

In August 2011, the NHTSA and the EPA adopted final rules that established the first-ever fuel economy and greenhouse gas 
standards  for  medium-and  heavy-duty  vehicles,  including  the  tractors  we  employ  (the  "Phase  1  Standards").  The  Phase  1 
Standards apply to tractor model years 2014 to 2018 and require the achievement of an approximate 20 percent reduction in fuel 
consumption  by  the  2018  model  year,  which  equates  to  approximately  four  gallons  of  fuel  for  every  100  miles  traveled.  In 

15

addition,  in  February  2014,  President  Obama  announced  that  his  administration  would  begin  developing  the  next  phase  of 
tighter fuel efficiency and greenhouse gas standards for medium-and heavy-duty tractors and trailers (the "Phase 2 Standards"). 
In  October  2016,  the  EPA  and  NHTSA  published  the  final  rule  mandating  that  the  Phase  2  Standards  will  apply  to  trailers 
beginning with model year 2018 and tractors beginning with model year 2021. The Phase 2 Standards require nine percent and 
25  percent  reductions  in  emissions  and  fuel  consumption  for  trailers  and  tractors,  respectively,  by  2027.  The  final  rule  was 
effective in December 2016, but has since faced challenges and delays. Additionally, implementation of the Phase 2 Standards 
as they relate to trailers has been challenged in the U.S. Court of Appeals for the District of Columbia. In November 2021, a 
panel for the U.S. Court of Appeals for the District of Columbia ruled in favor of the association challenging the standards and 
vacated all portions of the Phase 2 Standards that applied to trailers, and consequently, the Phase 2 Standards will only require 
reductions  in  emissions  and  fuel  consumption  for  tractors.  The  Company’s  (or  its  subsidiaries',  as  applicable)  new  tractor 
purchases in 2023 complied with the emission and fuel consumption reductions required by the Phase 2 Standards. Even though 
the  trailer  provisions  of  the  Phase  2  standards  have  been  removed,  we  will  still  need  to  ensure  the  majority  of  our  fleet  is 
compliant with the California Phase 2 standards (described in further detail below).

In  January  2020,  the  EPA  announced  it  is  seeking  input  on  reducing  emissions  of  nitrogen  oxides  and  other  pollutants  from 
heavy-duty trucks. In March 2022, the EPA issued a proposed rule that included nitrogen oxide emission standards which are 
more stringent than the Phase 2 Standards for certain heavy-duty motor vehicles. In December 2022, the EPA adopted a final 
rule  that  reflected  a  compromise  of  the  options  previously  proposed,  with  new  emissions  standards  of  nitrogen  oxides  for 
heavy-duty  motor  vehicles  beginning  with  model  year  2027  being  more  than  80%  stronger  than  current  emission  standards, 
with  the  intent  to  reduce  heavy-duty  emissions  by  almost  50%  from  today’s  levels  by  2045.  The  EPA  has  indicated  that  the 
December 2022 rule is the first part of a three-part plan focusing on greenhouse gas emissions, which is commonly referred to 
as the “Cleaner Trucks Initiative,” or the “Clean Trucks Plan.” In April 2023, the EPA released the second and third parts to the 
Clean Trucks Plan, including a proposed rule relating to greenhouse gas (“GHG”) standards for heavy-duty vehicles known as 
“Phase  3”  to  the  EPA’s  GHG  program.  A  final  rule  with  respect  to  these  regulations  is  expected  by  the  end  of  2024. 
Compliance  with  these  regulations  could  increase  the  cost  of  new  tractors  and  trailers,  impair  equipment  productivity,  and 
increase operating expenses. These effects, combined with the uncertainty as to the operating results that will be produced by 
the  newly  designed  diesel  engines  and  the  residual  values  of  these  vehicles,  could  increase  our  costs  or  otherwise  adversely 
affect our business or operations.

The California Air Resources Board ("CARB") also adopted emission control regulations that will be applicable to all heavy-
duty tractors that pull 53-foot or longer box-type trailers within the State of California. The tractors and trailers subject to these 
CARB regulations must  be  either EPA SmartWay certified or  equipped with low-rolling, resistance tires and retrofitted with 
SmartWay-approved aerodynamic technologies. Enforcement of these CARB regulations for model year 2011 equipment began 
in January 2010 and have been phased in over several years for older equipment. In addition, in February 2017 CARB proposed 
California  Phase  2  standards  that  would  generally  align  with  the  federal  Phase  2  Standards,  with  some  minor  additional 
requirements,  and  as  proposed  would  stay  in  place  even  if  the  federal  Phase  2  Standards  are  affected.  In  February  2019,  the 
California Phase 2 standards became final. Thus, even though the trailer provisions of the Phase 2 Standards were removed, we 
must still ensure the majority of our fleet is compliant with the California Phase 2 standards, which may adversely affect our 
operating results and profitability. CARB has also recently announced its intentions to adopt regulations ensuring that 100% of 
tractors operating in California are operating with battery or fuel cell-electric engines in the future. Whether these regulations 
will ultimately be adopted remains unclear. Federal and state lawmakers also have proposed a variety of other climate-change 
proposals, including those that contemplate regulatory limits on carbon emissions and fuel consumption. Compliance with such 
regulations could increase the cost of new tractors and trailers, impair equipment productivity, and increase operating expenses. 
These  effects,  combined  with  the  uncertainty  as  to  the  operating  results  that  will  be  produced  by  the  newly  designed  diesel 
engines  and  the  residual  values  of  these  vehicles,  could  increase  our  costs  or  otherwise  adversely  affect  our  business  or 
operations. In June 2020 CARB also passed the Advanced Clean Trucks (“ACT”) regulation, which became effective in March 
2021 and generally requires original equipment manufacturers to begin shifting towards greater production and sales of zero-
emission heavy duty tractors starting in 2024. Under ACT, by 2045, every new tractor sold in California will need to be zero-
emission. The most aggressive ACT standards apply to Class 4-8 trucks, which range from 14,000-33,000 pounds, by requiring 
that 9% of such trucks be zero emission beginning in 2024 and increasing to 75% by 2035. Similar (albeit lower) increasing 
zero emission requirements apply to Class  2b-3 trucks,  and  Class 7-8 trucks between 2024 and 2035. Among  other impacts, 
ACT could affect the cost and/or supply of traditional diesel tractors. It has also led to similar legislation in several states and a 
number of other states either considering adoption of ACT or affirmatively conducting a preliminary rulemaking process to that 
effect. In 2023, CARB finalized what is known as the Advanced Clean Fleets (“ACF”) regulation, also aimed at transitioning to 
zero emission vehicles, which became effective in January 2024. ACF is a purchase requirement for medium and heavy-duty 
fleets to adopt an increasing percentage of zero emission trucks, designed to complement the sell-side obligations of ACT. The 
ACF  regulations  apply  to  three  categories  of  fleet  operators:  (i)  high  priority  fleets  who  meet  certain  thresholds  of  trucks  or 
revenue (including fleets that operate 50 or more trucks, or generate $50 million or more in gross annual revenue), (ii) drayage 
fleets, and (iii) state and local government public fleets. For high priority fleets who meet the applicable thresholds, compliance 

16

can  be  achieved  by  either  (a)  ensuring  that  all  new  vehicles  added  to  the  fleet  be  zero  emission,  and  commencing  in  2025, 
removing older vehicles once their statutory useful life is reached, or (b) meeting certain fleet composition requirements (e.g., 
percentage of zero emission vehicles in the fleet) by certain dates, with the percentage of zero emission vehicles increasing over 
time, and resulting in 100% zero emission fleets by 2042 (or earlier for certain classes of vehicles). As with ACT, adoption and 
implementation  of  ACF  could  materially  and  negatively  impact  our  business  by  increasing  our  compliance  obligations, 
operating costs, and related expenses.

The periodic testing portion of California’s Clean Truck Check (as a part of CARB’s Clean Truck program), known as Phase 3 
of  the  Clean  Truck  Check,  is  set  to  begin  in  July  2024.  Once  Phase  3  commences,  heavy  duty  vehicles  will  be  subject  to 
periodic emissions testing.

Additionally, in October 2023, the California State Senate and State Assembly approved two bills, Senate Bill 253 (“SB 253”) 
and Senate Bill 261 (“SB 261”), that could require thousands of companies doing business in California to disclose greenhouse 
gas emissions and climate-related financial risks, with reporting beginning in 2026. If signed into law, SB 253 would require 
CARB  to  adopt  regulations  before  January  2025  requiring  public  and  private  companies  that  exceed  $1  billion  in  annual 
revenue  and  that  do  business  in  California  to  begin  publicly  disclosing  their  GHG  emissions,  and  SB  261  would  require 
companies doing business in California and earning revenue exceeding $500 million to report on their climate-related financial 
risks and measures taken to mitigate such risks on or before January 2026.

In order to reduce exhaust emissions, lawmakers, including federal and some states and municipalities have begun to restrict the 
locations and amount of time where diesel-powered tractors may idle. These restrictions could force us to purchase on-board 
power  units  that  do  not  require  the  engine  to  idle  or  to  alter  our  drivers'  behavior,  which  could  result  in  a  decrease  in 
productivity or increase in driver turnover.

Complying  with  these  environmental  regulations  and  any  future  GHG  regulations  enacted  by  CARB,  the  EPA,  the  NHTSA 
and/or any other state or federal governing body has increased and will likely continue to increase the cost of our new tractors, 
may increase the cost of new trailers, may require us to retrofit certain of our trailers, may increase our maintenance costs, and 
could impair equipment productivity and increase our operating costs, particularly if such costs are not offset by potential fuel 
savings. These adverse effects, combined with the uncertainty as to the reliability of the newly designed diesel engines and the 
residual values of our equipment, could materially increase our costs or otherwise adversely affect our business or operations. 
We cannot predict, however, the extent to which our operations and productivity will be impacted. We will continue monitoring 
our compliance with federal and state GHG and other material environmental regulations.

In  April  2016,  the  Food  and  Drug  Administration  (“FDA”)  published  a  final  rule  establishing  requirements  for  shippers, 
loaders,  carriers  by  motor  vehicle  and  rail  vehicle,  and  receivers  engaged  in  the  transportation  of  food,  to  use  sanitary 
transportation practices to ensure the safety of the food they transport as part of the Food Safety Modernization Act of 2011 (the 
"FSMA"). This rule sets forth requirements related to (i) the design and maintenance of equipment used to transport food, (ii) 
the  measures  taken  during  food  transportation  to  ensure  food  safety,  (iii)  the  training  of  carrier  personnel  in  sanitary  food 
transportation practices, and (iv) maintenance and retention of records of written procedures, agreements, and training related to 
the foregoing items. These requirements took effect for larger carriers in April 2017 and are applicable when performing as a 
carrier or as a broker. We believe we are in compliance with these requirements. However, if we are found to be in violation of 
applicable laws or regulations related to the FSMA or if we transport food or goods that are contaminated or are found to cause 
illness and/or death, we could be subject to substantial fines, lawsuits, penalties and/or criminal and civil liability, any of which 
could have a material adverse effect on our business, financial condition, and results of operations. 

As the FDA continues its efforts to modernize food safety, it is likely additional food safety regulations will take effect in the 
future. In July 2020, the FDA released its “New Era of Smarter Food Safety” blueprint, which creates a ten year roadmap to 
create  a  more  digital,  traceable  and  safer  food  system.  The  Food  Traceability  Rule  is  one  aspect  of  the  blueprint  and  has  a 
compliance  date  for  all  parties  subject  to  its  recordkeeping  requirements  of  January  20,  2026.  In  the  event  the  Company 
becomes subject to any such recordkeeping requirements, compliance costs may increase.  This blueprint builds on the work 
done under the FSMA, and while it is still unclear what, if any, changes to the current governing framework may ultimately 
take  effect,  further  regulation  in  this  area  could  negatively  affect  our  business  by  increasing  our  compliance  obligations  and 
related expenses going forward.

Executive and Legislative Climate

In August 2022, the Inflation Reduction Act of 2022 was signed into law by President Biden. Amongst other considerations, the 
Inflation  Reduction  Act  contains  provisions  relating  to  energy,  climate  change,  and  tax  reform.  In  particular,  the  Inflation 
Reduction Act shifts timing for certain tax payments, imposes an excise tax on certain corporate stock buybacks, and creates a 

17

15% corporate alternative minimum tax, which is generally applicable to corporations that reported over $1 billion in profits in 
each of the three proceeding tax years. Tax changes in the Inflation Reduction Act, together with changes to any other U.S. tax 
laws may have an adverse impact on our business and profitability. It is unclear what other legislative initiatives will be signed 
into law and what changes they may undergo. However, adoption and implementation could negatively impact our business by 
increasing our compliance obligations and related expenses.

In  February  2023,  the  Secretary  of  Transportation  announced  the  creation  of  the  Truck  Leasing  Task  Force  (“TLTF”).  The 
TLTF  is  a  committee  tasked  with  evaluating  lease  agreements  in  the  industry  and  their  effects  on  industry  participants, 
including independent contractor drivers. Any future laws or regulations stemming from the TLTF could disrupt the Company’s 
leasing practices and cause materially adverse effects on our operations and financial position.

The IIJA was signed into law by President Biden in November 2021. The roughly $1.2 trillion bill contains an estimated $550 
billion  in  new  spending,  which  will  impact  transportation.  In  particular,  it  dedicates  more  than  $100  billion  for  surface 
transportation  networks  and  roughly  $66  billion  for  freight  and  passenger  rail  operations.  Provisions  in  the  law  specific  to 
trucking are discussed above. It otherwise remains unclear how the IIJA will be implemented into and affect our industry in the 
long-term.  The  IIJA  may  result  in  increased  compliance  and  implementation  related  expenses,  which  could  have  a  negative 
impact on our operations. 

In  January  2023,  the  Safer  Highways  and  Increased  Performance  for  Interstate  Trucking  Act  (the  “SHIP  IT  Act”)  was 
introduced into the U.S. House of Representatives. As proposed, the SHIP IT Act would allow states to issue special permits for 
overweight  vehicles  and  loads  during  emergencies,  allow  drivers  to  apply  for  Workforce  Innovation  and  Opportunity  Act 
grants, attempt to recruit truck drivers to the industry through targeted and temporary tax credits, streamline the CDL process in 
certain respects, and expand access to truck parking and rest areas for commercial drivers. It remains unclear whether the SHIP 
IT Act will ultimately become law, however, and what changes it may undergo prior finalization. 

Given  COVID-19’s  considerable  effect  on  our  nation  and  industry,  the  FMCSA  previously  issued  and/or  extended  various 
temporary  measures  in  response  to  the  COVID-19  pandemic.  However,  as  additional  tools,  protective  equipment,  policies, 
practices, and medicines have been developed in response to COVID-19, in October 2022, the FMCSA ended the HOS waiver 
previously issued with respect to certain types of shipments, such as, livestock, medical supplies, vaccines, groceries, and diesel 
fuel. Although to date these response measures have largely been enacted in order to assist industry participants in operating 
under adverse circumstances, any further responsive measures or the lapsing of temporary measures previously enacted, remain 
unclear and could have a negative impact on our operations.

Any  similar  future  outbreak  or  vaccination,  testing  or  mask  mandates  that  are  allowed  to  go  into  effect,  could,  among  other 
things, (i) cause our unvaccinated employees to go to smaller employers, if such employers are not subject to future mandates, 
or leave us or the trucking industry, especially our unvaccinated drivers, (ii) result in logistical issues, increased expenses, and 
operational  issues  from  arranging  for  weekly  tests  of  our  unvaccinated  employees,  especially  our  unvaccinated  drivers,  (iii) 
result  in  increased  costs  for  recruitment  and  retention  of  drivers,  as  well  as  the  cost  of  weekly  testing,  and  (iv)  result  in 
decreased revenue if we are unable to recruit and retain drivers. Any future vaccination, testing or mask mandates that apply to 
drivers would significantly reduce the pool of drivers available to us and our industry, which could further impact the ongoing 
extreme  shortage  of  available  drivers.  Accordingly,  any  vaccination,  testing  or  mask  mandates,  if  allowed  to  go  into  effect, 
could have a material adverse effect on our business, financial condition, and results of operations.

For further discussion regarding laws and regulations, refer to the "Risk Factors" section of this Annual Report.

Available Information

Our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and amendments to those 
reports  filed  or  furnished  pursuant  to  Section  13(a)  or  15(d)  of  the  Exchange  Act  of  1934,  as  amended,  are  available  to  the 
public, free of charge, through our Internet website, at http://www.heartlandexpress.com, as soon as reasonably practicable after 
we electronically file such material with, or furnish it to, the Securities and Exchange Commission ("SEC"). Information on our 
website  is  not  incorporated  by  reference  into  this  Annual  Report.  You  may  also  access  and  read  our  filings  with  the  SEC 
without charge through the SEC's website at www.sec.gov.

RISK FACTORS

Our future results may be affected by a number of factors over which we have little or no control. The following discussion of 
risk  factors  contains  forward-looking  statements  as  discussed  in  "Cautionary  Note  Regarding  Forward-Looking  Statements" 
above. The following issues, uncertainties, and risks, among others, should be considered in evaluating our business and growth 

18

outlook. If any of the following risk factors, as well as other risks and uncertainties that are not currently known to us or that we 
currently believe are not material, actually occur, our business, financial condition, and results of operations could be materially 
adversely affected and you may lose all or a significant part of your investment.

STRATEGIC RISKS

Our  business  is  subject  to  economic,  credit,  business,  and  regulatory  factors  affecting  the  trucking  industry  that  are 
largely out of our control, any of which could have a materially adverse effect on our operating results.

The  truckload  industry  is  highly  cyclical,  and  our  business  is  dependent  on  a  number  of  factors  that  may  have  a  materially 
adverse effect on our results of operations, many of which are beyond our control. We believe that some of the most significant 
of these factors are economic changes that affect supply and demand in transportation markets, such as:

•

•

•

•

•

•

•

•

•

•

•

•

recessionary economic cycles, which are characterized by weak demand and downward pressure on freight rates;

downturns in customers’ business cycles, including as a result of declines in consumer spending;

changes in customers’ inventory levels and practices, including shrinking product/package size, and in the availability of 
funding for their working capital;

excess tractor and trailer capacity in the trucking industry in comparison with shipping demand;

changes in the way our customers choose to source or utilize our services;

the rate of unemployment and availability of and compensation for alternative jobs for truck drivers, which may exacerbate 
driver shortages and increase driver compensation costs;

the availability and price of new revenue equipment and/or declines in the resale value of used revenue equipment;

the impact of the public health crises, epidemics, pandemics or similar events, such as COVID-19;

activity in key economic indicators such as manufacturing of automobiles and durable goods, and housing construction;

supply  chain  disruptions  due  to  weather,  pandemics,  congestion,  strikes,  work  stoppages,  or  work  slowdowns  at  our 
facilities,  or  at  a  customer,  port,  border  crossing,  or  other  shipping  related  facilities,  including  related  reductions  in 
demand;

increases in interest rates, inflation, fuel taxes, insurance, tolls, and license and registration fees; and

rising costs of healthcare.

Economic  conditions  that  decrease  shipping  demand  and  increase  the  supply  of  available  tractors  and  trailers  can  exert 
downward pressure on rates and equipment utilization, thereby decreasing asset productivity. The risks associated with these 
factors are heightened when the U.S. economy is weakened. Some of the principal risks during such times are as follows:

• we may experience a reduction in overall freight levels, which may impair our asset utilization;

•

•

•

certain  of  our  customers  may  face  credit  issues  and  could  experience  cash  flow  problems  that  may  lead  to  payment 
delays, increased credit risk, bankruptcies and other financial hardships that could result in even lower freight demand 
and may require us to increase our allowance for credit losses;

freight  patterns  may  change  as  supply  chains  are  redesigned,  resulting  in  an  imbalance  between  our  capacity  and  our 
customers’ freight demand;

customers may solicit bids for freight from multiple trucking companies or select competitors that offer lower rates from 
among existing choices in an attempt to lower their costs and we might be forced to lower our rates or lose freight;

19

• we  may  be  forced  to  accept  freight  from  freight  brokers,  where  freight  rates  are  typically  lower,  or  may  be  forced  to 

incur more non-revenue miles to obtain loads; and

•

the resale value of our equipment may decline, which could negatively impact our earnings and cash flows.

We also are subject to potential increases in various costs and other events that are outside of our control that could materially 
reduce our profitability if we are unable to increase our rates sufficiently. Further, we may be unable to appropriately adjust our 
costs and staffing levels to changing market demands.

In  addition,  events  outside  our  control,  such  as  deterioration  of  U.S.  transportation  infrastructure  and  reduced  investment  in 
such infrastructure, public health crises, epidemics, pandemics or similar events, such as COVID-19 outbreak, strikes or other 
work  stoppages  at  our  facilities  or  at  customer,  vendor,  port,  border  or  other  shipping  locations,  armed  conflicts,  including 
conflicts in Ukraine and the Middle East, terrorist attacks, efforts to combat terrorism, military action against a foreign state or 
group located in a foreign state or heightened security requirements could lead to wear, tear and damage to our equipment, lack 
of availability of new equipment, driver dissatisfaction, reduced economic demand and freight volumes, reduced availability of 
credit,  increased  prices  for  fuel,  or  temporary  closing  of  the  shipping  locations  or  U.S.  borders.  Such  events  or  enhanced 
security measures in connection with such events could impair our operating efficiency and productivity and result in higher 
operating costs.

Our growth may not continue at historical rates, if at all, and any decrease in revenues or profits may impair our ability 
to implement our business strategy, which could have a materially adverse effect on our results of operations.

Historically, we have experienced significant growth in revenue and profits, although there have been times, particularly after 
acquisitions, when our revenue and/or profitability decreased. While our acquisitions of CFI and Smith Transport during 2022 
resulted in revenue growth in 2023, other metrics such as operating ratio were impaired. There can be no assurance that our 
business  will  grow  in  the  future,  or  at  all,  or  that  we  can  effectively  adapt  our  management,  administrative,  and  operational 
systems to respond to any future growth. Further, there can be no assurance that we will be able to successfully implement cost 
controls and improve our operating ratio. 

We  have  established  terminals  throughout  the  contiguous  U.S.  in  order  to  serve  markets  in  various  regions.  These  regional 
operations require the commitment of additional personnel and revenue equipment, as well as management resources, for future 
development and establishing terminals and operations in new markets could require more time, resources or a more substantial 
financial  commitment  than  anticipated.  Should  the  growth  in  our  regional  operations  stagnate  or  decline,  the  results  of  our 
operations could be adversely affected. If we seek to further expand, it may become more difficult to identify large cities that 
can support a terminal and we may expand into smaller cities where there is insufficient economic activity, fewer opportunities 
for growth and fewer drivers and non-driver personnel to support the terminal. We may encounter operating conditions in these 
new markets, as well as our current markets, that differ substantially from our current operations and customer relationships and 
appropriate freight rates in new markets could be challenging to attain. We may not be able to duplicate or sustain our operating 
strategy and establishing service centers or terminals and operations in new markets could require more time or resources, or a 
more substantial financial commitment than anticipated. These challenges may negatively impact our growth, which could have 
a materially adverse effect on our ability to execute our business strategy and our results of operations.

We operate in a highly competitive and fragmented industry, and numerous competitive factors could impair our ability 
to  improve  our  profitability,  limit  growth  opportunities,  and  could  have  a  materially  adverse  effect  on  our  results  of 
operations.

Numerous competitive factors present in our industry could impair our ability to maintain or improve our current profitability, 
limit our prospects for growth, and could have a materially adverse effect on our results of operations. These factors include the 
following:

• we compete with many other truckload carriers of varying sizes and, to a lesser extent, with less-than-truckload carriers, 
railroads,  intermodal  companies,  and  other  transportation  and  logistics  companies,  many  of  which  have  access  to  more 
equipment and greater capital resources than we do;

• many of our competitors periodically reduce their freight rates to gain business, especially during times of reduced growth 
rates  in  the  economy,  which  may  limit  our  ability  to  maintain  or  increase  freight  rates  or  to  maintain  or  expand  our 
business or may require us to reduce our freight rates in order to maintain business and keep our equipment productive;

20

•

some of our customers are other transportation companies or also operate their own private trucking fleets, and they may 
decide to transport more of their own freight;

• we may increase the size of our fleet during periods of high freight demand during which our competitors also increase 
their  capacity,  and  we  may  experience  losses  in  greater  amounts  than  such  competitors  during  subsequent  cycles  of 
softened freight demand if we are required to dispose of assets at a loss to match reduced customer demand;

•

a significant portion of our business is in the retail industry, which continues to undergo a shift away from the traditional 
brick  and  mortar  model  towards  e-commerce,  and  this  shift  could  impact  the  manner  in  which  our  customers  source  or 
utilize our services;

• many customers reduce the number of carriers they use by selecting so-called "core carriers" as approved service providers 

or by engaging dedicated providers, and we may not be selected;

•

•

•

•

•

the trend toward consolidation in the trucking industry may create large carriers with greater financial resources and other 
competitive advantages relating to their size, and we may have difficulty competing with these larger carriers;

the market for qualified drivers is increasingly competitive, and our inability to attract and retain drivers could reduce our 
equipment  utilization  or  cause  us  to  increase  compensation  to  our  drivers,  both  of  which  would  adversely  affect  our 
profitability;

advances in technology may require us to increase investments in order to remain competitive, and our customers may not 
be willing to accept higher freight rates to cover the cost of these investments;

competition from freight logistics and freight brokerage  companies may adversely affect our  customer relationships  and 
freight rates; and

the  Heartland,  Millis  Transfer,  Smith  Transport,  and  CFI  brand  names  are  valuable  assets  that  are  subject  to  the  risk  of 
adverse publicity (whether or not justified) which could result in the loss of value attributable to our brand and reduced 
demand for our services.

We may not make acquisitions in the future, or if we do, we may not be successful in integrating the acquired company, 
either of which could have a materially adverse effect on our business.

Historically,  acquisitions  have  been  a  part  of  our  growth.  There  is  no  assurance  that  we  will  be  successful  in  identifying, 
negotiating,  or  consummating  any  future  acquisitions.  If  we  fail  to  make  any  future  acquisitions,  our  historical  growth  rate 
could be materially and adversely affected. If we succeed in consummating future acquisitions, our business, financial condition 
and results of operations, may be materially adversely affected because:

•

some of the acquired businesses may not achieve anticipated revenue, earnings, or cash flows;

• we may assume liabilities that were not disclosed to us or otherwise exceed our estimates;

• we may be unable to integrate acquired businesses successfully, or at all, and realize anticipated economic, operational 
and other benefits in a timely manner, which could result in substantial costs and delays or other operational, technical, 
or financial problems;

•

acquisitions could disrupt our ongoing business, distract our management, and divert our resources;

• we may experience an increase in our customer concentration;

• we may experience difficulties operating in markets in which we have had no or only limited direct experience;

• we may incur transaction costs and acquisition-related integration costs;

• we could lose customers, employees, and drivers of any acquired company;

21

• we may experience potential future impairment charges, write-offs, write-downs, or restructuring charges; and

• we may issue dilutive equity securities, incur indebtedness, and/or incur large one-time expenses.

The conflicts in Ukraine and the Middle East, expansion of such conflicts to other areas or countries or similar conflicts 
could adversely impact our business and financial results.

Although  we  do  not  have  any  direct  operations  in  Russia,  Belarus,  Ukraine,  or  the  Middle  East,  we  may  be  affected  by  the 
broader consequences of conflicts in Ukraine or the Middle East or expansion of such conflicts to other areas or countries or 
similar  conflicts  elsewhere,  such  as,  increased  inflation,  supply  chain  issues,  including  access  to  parts  for  our  revenue 
equipment, embargoes, geopolitical shift, access to diesel fuel, higher energy prices, potential retaliatory action by the Russian 
or other governments, including cyber-attacks, and the extent of the conflict’s effect on the global economy. The magnitude of 
these risks cannot be predicted, including the extent to which the conflict may heighten other risks disclosed herein. Ultimately, 
these or other factors could materially and adversely affect our results of operations.

OPERATIONAL RISKS

Increases  in  driver  compensation  or  difficulties  in  attracting  and  retaining  qualified  drivers,  including  independent 
contractors, may have a materially adverse effect on our profitability and the ability to maintain or grow our fleet.

Like  many  truckload  carriers,  we  experience  substantial  difficulty  in  attracting  and  retaining  sufficient  numbers  of  qualified 
drivers  which  includes  to  a  lesser  extent,  our  engagement  of  independent  contractors.  Independent  contractors  currently 
represent  a  small  portion  of  our  fleet.  The  truckload  industry  is  subject  to  a  shortage  of  qualified  drivers.  Such  shortage  is 
exacerbated  during  periods  of  economic  expansion,  in  which  alternative  employment  opportunities,  such  as  those  in  the 
construction  and  manufacturing  industries,  are  more  plentiful  and  freight  demand  increases.  Furthermore,  capacity  at  driving 
schools  may  be  limited  by  future  outbreaks  of  COVID-19  or  other  similar  contagious  diseases.  Regulatory  requirements, 
including  those  related  to  safety  ratings,  ELDs  and  HOS  changes,  drug  and  alcohol  testing  national  database,  government 
imposed measures related to future outbreaks of COVID-19 or other contagious diseases, an improved economy, and aging of 
the driver workforce, could further reduce the pool of eligible drivers or force us to increase driver compensation to attract and 
retain drivers. We have seen evidence that CSA, the drug and alcohol clearing house, and stricter HOS regulations adopted by 
the  DOT  in  the  past  have  tightened,  and,  to  the  extent  new  regulations  are  enacted,  may  continue  to  tighten,  the  market  for 
eligible drivers. The lack of adequate tractor parking along some U.S. highways and congestion caused by inadequate highway 
funding  may  make  it  more  difficult  for  drivers  to  comply  with  HOS  regulations  and  cause  added  stress  for  drivers,  further 
reducing  the  pool  of  eligible  drivers.  Further,  the  compensation  we  offer  our  drivers  is  subject  to  market  conditions,  and  we 
may find it necessary to increase driver compensation in future periods.

In addition, we and many other truckload carriers suffer from a high turnover rate of drivers that is inherent within our industry. 
This high turnover rate requires us to continually recruit a substantial number of drivers in order to operate existing revenue 
equipment. We also employ driver hiring standards which we believe are more rigorous than the hiring standards employed in 
general in our industry and could further reduce the pool of available drivers from which we would hire. If we are unable to 
continue to attract and retain a sufficient number of drivers, we could be forced to, among other things, adjust our compensation 
packages, increase the number of our tractors without drivers, or operate with fewer tractors and face difficulty meeting shipper 
demands, any of which could adversely affect our profitability and results of operations. 

We are highly dependent on a few major customers, the loss of one or more of which could have a materially adverse 
effect on our business.

We generate a significant portion of our operating revenue from a small number of our major customers. Generally, we do not 
have long-term contracts with our major customers. A substantial portion of our freight is from customers in the retail industry. 
As such, our volumes are largely dependent on consumer spending and retail sales, and our results may be more susceptible to 
trends  in  unemployment  and  retail  sales  than  carriers  that  do  not  have  this  concentration.  In  addition,  our  major  customers 
engage  in  bid  processes  and  other  activities  periodically  (including  currently)  in  an  attempt  to  lower  their  costs  of 
transportation. We may not choose to participate in these bids or, if we participate, may not be awarded the freight, either of 
which could result in a reduction of our freight volumes with these customers. In this event, we could be required to replace the 
volumes  elsewhere  at  uncertain  rates  and  volumes,  suffer  reduced  equipment  utilization,  or  reduce  the  size  of  our  fleet.  In 
addition, the size and market concentration of some of our customers may allow them to exert increased pressure on the prices, 
margins and non-monetary terms of our contracts. Failure to retain our existing customers, or enter into relationships with new 

22

customers, each on acceptable terms, could materially impact our business, financial condition, results of operations, and ability 
to meet our current and long-term financial forecasts. 

Our customers’ financial difficulties can negatively impact our results of operations and financial condition, especially if they 
were to delay or default on payments to us. If any of our major customers experience financial hardship, the demand for our 
services  could  decrease  which  could  negatively  affect  our  operating  results.  Further,  if  one  or  more  of  our  major  customers 
were  to  seek  protection  under  bankruptcy  laws,  we  might  not  receive  payment  for  a  significant  amount  of  services  rendered 
and, under certain circumstances, might have to return certain payments made by such customers, which may cause an adverse 
impact  on  our  profitability  and  operations.  Generally,  we  do  not  have  contractual  relationships  that  guarantee  any  minimum 
volumes  with  our  customers,  and  we  cannot  assure  you  that  our  customer  relationships  will  continue  as  presently  in  effect. 
Certain services we provide customers are subject to longer term written contracts. However, certain of these contracts contain 
cancellation  clauses,  including  our  “evergreen”  contracts,  which  automatically  renew  for  one  year  terms  but  that  can  be 
terminated more easily. There is no assurance any of our customers, including those with longer term contracts, will continue to 
utilize our services, renew our existing contracts, maintain their current rates (including customary rate increases), or continue 
at the same volume levels. Despite the existence of contractual arrangements with our customers, certain of our customers may 
nonetheless  engage  in  competitive  bidding  processes  that  could  negatively  impact  our  contractual  relationship.  In  addition, 
certain of our major customers may increasingly use their own truckload and delivery fleets, which would reduce our freight 
volumes  and  increase  competition  for  qualified  drivers.  A  reduction  in  or  termination  of  our  services  by  one  or  more  of  our 
major  customers,  including  our  customers  with  longer  term  contracts,  could  have  a  material  adverse  effect  on  our  business, 
financial condition and results of operations. 

Our acquisition of CFI presents certain additional risks to our business and operations. 

The acquisition of CFI is the largest acquisition we have made in our history. Given the nature and size of CFI, as well as the 
structure of the acquisition as a carveout from the seller, the acquisition of CFI presents the following risks.

We are still in the process of integrating CFI into our operations. Although we anticipate achieving synergies in connection with 
the acquisition of CFI, we also expect to incur costs to implement such cost savings measures. Additionally, these synergies 
could be delayed and may not be achieved. Integration costs related to the acquisition of CFI could adversely affect our results 
of operations in the period in which such charges are recorded. The acquisition of CFI involves numerous ongoing risks, 
including:

• management’s attention may be diverted from other areas of the Company, especially given the size of CFI 

and the complexity of integrating CFI into the Company;

•

•

•

•

•

•

prior to the acquisition, our management team had limited experience with temperature-controlled freight and 
brokerage  operations  and  no  experience  with  Mexican  operations  and  therefore  may  be  challenged  in 
managing  the  temperature-controlled  freight,  brokerage  operations,  and  Mexican  operations,  particularly  if 
there were a loss of the CFI management team;

increased risk of significant deficiencies or material weaknesses in internal controls over financial reporting 
related to CFI’s internal controls;

the potential loss of professional drivers of CFI or our historical operations due to differences in pay, policies 
or culture, or other factors, or an increase in costs of recruiting and retaining professional drivers;

the challenges and unanticipated costs associated with integrating complex organizations, systems, operating 
procedures, information technology, compliance programs, technology, networks, and other assets;

the inability to successfully combine our respective businesses in a manner and on a timeline that permits us 
to achieve the cost savings and other anticipated benefits from the acquisition;

the  challenges  associated  with  known  and  unknown  legal  or  financial  liabilities  associated  with  the 
acquisition,  for  which  there  is  no  escrow  or  representation  and  warranty  insurance  under  the  purchase 
agreement;

•

the difficulties in retaining and integrating key management and other key employees; and

23

•

the challenge of managing the expanded operations of a larger and more complex company.

These disruptions and difficulties may cause us to fail to realize the cost savings, synergies, revenue enhancements, and other 
benefits  that  we  expect  to  result  from  integrating  CFI  and  may  cause  material  adverse  short-  and  long-term  effects  on  our 
operating results, financial condition, and liquidity. During 2023, we experienced difficulties in controlling costs and improving 
profitability  at  CFI.  Further,  integrating  Smith  Transport,  which  was  acquired  shortly  before  CFI,  could  cause  further 
disruptions and difficulties on efforts to integrate CFI, or vice-versa. 

Even if we are able to successfully integrate CFI’s operations into our operations, we may not realize the full benefits of the 
cost savings, synergies, revenue enhancements, or other benefits that we may have expected at the time of acquisition. Also, the 
cost savings and other benefits from this acquisition may be offset by unexpected costs incurred in integrating CFI, increases in 
other expenses, or problems in the business unrelated to this acquisition.

In addition, CFI’s Mexican operations subject us to general international business risks, including:

•

•

•

•

•

•

•

foreign currency fluctuation;

changes in Mexico's economic strength;

difficulties in enforcing contractual obligations and intellectual property rights;

burdens  of  complying  with  a  wide  variety  of  international  and  U.S.  export,  import,  business  procurement, 
transparency, and corruption laws, including the U.S. Foreign Corrupt Practices Act;

changes in trade agreements and U.S.-Mexico relations;

theft or vandalism of our revenue equipment; and

social, political, and economic instability

If fuel prices increase significantly, our results of operations could be adversely affected.

Our  operations  are  dependent  upon  fuel.  Prices  and  availability  of  petroleum  products  are  subject  to  political,  economic  and 
geographic  events,  cyber  attacks,  global  conflicts,  and  market  factors,  as  well  as  weather-related  events  and  other  natural 
disasters  (foreign  and  domestic),  which  could  increase  in  frequency  and  severity  due  to  climate  change,  each  of  which  are 
outside our control and may lead to fluctuations in the cost and availability of fuel. Fuel prices also are affected by the rising 
demand for fuel in developing countries, and could be materially adversely affected by the use of crude oil and oil reserves for 
purposes  other  than  fuel  production  and  by  diminished  drilling  activity.  Such  events  may  lead  not  only  to  increases  in  fuel 
prices, but also to fuel shortages and disruptions in the fuel supply chain. Fuel also is subject to regional pricing differences and 
is often more expensive in certain areas where we operate.

Because  our  operations  are  dependent  upon  fuel,  significant  increases  in  fuel  costs,  as  well  as  widespread  or  long-term  fuel 
shortages,  rationings,  or  supply  disruptions  of  diesel  fuel  could  materially  and  adversely  affect  our  results  of  operations  and 
financial  condition,  particularly  if  we  are  unable  to  pass  increased  costs  on  to  customers  through  rate  increases  or  fuel 
surcharges. Even if we are able to pass some increased costs on to customers, fuel surcharge programs generally do not protect 
us against all of the increases in fuel prices. Moreover, in times of rising fuel prices, the lag between purchasing the fuel, and 
the billing for the surcharge (which typically is based on the prior week's average price), can negatively impact our earnings and 
cash flows and lead to fluctuations in our levels of reimbursement, which have occurred in the past. In addition, the terms of 
each customer's fuel surcharge agreement vary, and certain customers have sought to modify the terms of their fuel surcharge 
agreements to minimize recoverability for fuel price increases. During periods of low freight volumes, customers may use their 
negotiating  leverage  to  impose  fuel  surcharge  policies  that  provide  a  lower  reimbursement  of  our  fuel  costs.  There  is  no 
assurance  that  our  fuel  surcharge  programs  can  be  maintained  indefinitely  or  will  be  sufficiently  effective.  Our  results  of 
operations  would  be  negatively  affected  to  the  extent  we  cannot  recover  higher  fuel  costs  or  fail  to  improve  our  fuel  price 
protection through our fuel surcharge programs.

24

We  depend  on  third-party  providers  for  our  brokerage  services,  and  service  instability  from  these  providers  could 
increase  our  operating  costs  and  reduce  our  ability  to  offer  such  services,  which  could  adversely  affect  our  revenue, 
results of operations, and customer relationships.

Our brokerage operations are dependent upon the services of third-party capacity providers, including other truckload carriers. 
For this business, we do not own or control the transportation assets that deliver our customers' freight, and we do not employ 
the people directly involved in delivering the freight. This reliance could also cause delays in reporting certain events, including 
recognizing  revenue  and  claims.  These  third-party  providers  may  seek  other  freight  opportunities  and  may  require  increased 
compensation in times of improved freight demand or tight truckload capacity. If we are unable to secure the services of these 
third  parties  or  if  we  become  subject  to  increases  in  the  prices  we  must  pay  to  secure  such  services,  our  business,  financial 
condition,  and  results  of  operations  may  be  materially  adversely  affected,  and  we  may  be  unable  to  serve  our  customers  on 
competitive  terms.  Our  ability  to  secure  sufficient  equipment  or  other  transportation  services  may  be  affected  by  many  risks 
beyond our control, including equipment shortages increased equipment prices, interruptions in service due to labor disputes, 
driver shortages, changes in regulations impacting transportation, and changes in transportation rates.

We depend on the proper functioning and availability of our management information and communication systems and 
other technology assets (and the data contained therein) and a system failure or unavailability, including those caused 
by cybersecurity breaches internally or with third parties, or an inability to effectively upgrade such systems and assets, 
including operating system integration of acquired companies, could cause a significant disruption to our business and 
have a materially adverse effect on our results of operations.

Our business depends on the efficient and uninterrupted operation of our information and communications systems and other 
technology assets, including the data contained therein and our communication system with our fleet of revenue equipment. We 
currently  use  centralized  computer  networks  within  each  operating  company  and  regular  communication  to  achieve  system-
wide load coordination. We are actively working to further integrate our computer networks. Our operating systems are critical 
to  understanding  customer  demands,  accepting  and  planning  loads,  dispatching  equipment  and  drivers,  and  billing  and 
collecting for our services. Our financial reporting system is critical to producing accurate and timely financial statements and 
analyzing  business  information  to  help  us  manage  effectively.  Furthermore,  data  privacy  laws,  which  provide  data  privacy 
rights  for  consumers  and  operational  requirements  for  companies,  may  result  in  increased  liability  and  amplified  compliance 
and monitoring costs, any of which could have a material adverse effect on our financial performance and business operations.

Our  operations  and  those  of  our  technology  and  communications  service  providers  are  vulnerable  to  interruption  by  natural 
disasters,  such  as  fires,  storms,  and  floods,  which  may  increase  in  frequency  and  severity  due  to  climate  change,  as  well  as 
power loss, telecommunications failure, terrorist attacks, cyberattacks, internet failures, computer viruses, deliberate attacks of 
unauthorized access to systems, denial-of-service attacks on websites, and other events beyond our control. More sophisticated 
and frequent cyberattacks in recent years have also increased security risks associated with information technology systems. We 
also maintain information security policies to protect our systems, networks, and other information technology assets (and the 
data contained therein) from cybersecurity breaches and threats, such as hackers, malware, and viruses; however, such policies 
cannot ensure the protection of our systems, networks, and other information technology assets (and the data contained therein). 
If any of our critical information systems fail or become otherwise unavailable, whether as a result of a system upgrade project 
or  otherwise,  we  would  have  to  perform  the  functions  manually,  which  could  temporarily  impact  our  ability  to  dispatch  and 
manage our fleet efficiently, to respond to customers’ requests effectively, to maintain billing and other records reliably, and to 
bill  for  services  and  prepare  financial  statements  accurately  or  in  a  timely  manner.  We  do  not  carry  a  corporate-wide 
cybersecurity insurance policy. Any significant system failure, upgrade complication, security breach (including cyberattacks), 
or other system disruption could interrupt or delay our operations, damage our reputation, cause us to lose customers, or impact 
our ability to manage our operations and report our financial performance, any of which could have a materially adverse effect 
on our business. Such risks related to system failure, upgrade complication, security breach (including cyberattacks), or other 
system disruption may also impact our customers, vendors, third party capacity providers, and other counterparties, which could 
result in declines and volatility in customer demand and unavailability of products and services from vendors and third-party 
capacity providers, any of which would have a material adverse effect on our business. 

In addition, the adoption of artificial intelligence (“AI”) and other emerging technologies may become significant to operating 
results in the future. While AI and other technologies may offer substantial benefits, they may also introduce additional risk. If 
we  are  unable  to  successfully  implement  and  utilize  such  emerging  technologies  as  effectively  as  competitors,  our  results  of 
operation may be negatively affected. We do not currently use AI in any material capacity.

25

If  we  are  unable  to  retain  our  key  employees  or  find,  develop  and  retain  a  core  group  of  managers,  our  business, 
financial condition, and results of operations could be materially adversely affected. 

We are highly dependent upon the services of several executive officers and key management employees. The loss of any of 
their  services  could  have  a  negative  impact  on  our  operations  and  profitability.  We  currently  do  not  have  employment 
agreements  with  any  of  our  key  employees  or  executive  officers.  Turnover,  planned  or  otherwise,  in  these  or  other  key 
leadership  positions  may  materially  adversely  affect  our  ability  to  manage  our  business  efficiently  and  effectively,  and  such 
turnover can be disruptive and distracting to management, may lead to additional departures of existing personnel, and could 
have a material adverse effect on our operations and future profitability. We must continue to develop and retain a core group of 
managers if we are to realize our goal of expanding our operations and continuing our growth. Failing to develop and retain a 
core group of managers could have a materially adverse effect on our business.

Seasonality  and  the  impact  of  weather  and  climate  change  and  other  catastrophic  events  affect  our  operations  and 
profitability. 

Weather and other seasonal events could adversely affect our operating results. Our tractor productivity decreases during the 
winter season because inclement weather impedes operations, and some shippers reduce their shipments after the winter holiday 
season.  Revenue  can  also  be  affected  by  bad  weather,  holidays,  and  the  number  of  business  days  that  occur  during  a  given 
period, since revenue is directly related to available working days of shippers. At the same time, operating expenses increase 
and fuel efficiency decline because of engine idling, while harsh weather creates higher accident frequency, increased claims, 
and more equipment repairs. In addition, many of our customers, particularly those in the retail industry where we have a large 
presence,  demand  additional  capacity  during  the  fourth  quarter,  which  limits  our  ability  to  take  advantage  of  more  attractive 
market rates that generally exist during such periods. Further, despite our efforts to meet such demands, we may fail to do so, 
which may result in lost future business opportunities with such customers, which could have a materially adverse effect on our 
operations. Demands during the fourth quarter may be muted during soft freight environments, like we experienced in the last 
two years. We may also suffer from natural disasters and weather-related events, such as tornadoes, hurricanes, blizzards, ice 
storms,  floods,  and  fires,  which  may  increase  in  frequency  and  severity  due  to  climate  change,  as  well  as  other  man-made 
disasters.  These  events  may  disrupt  fuel  supplies,  increase  fuel  costs,  disrupt  freight  shipments  or  routes,  affect  regional 
economies, destroy our assets, or adversely affect the business or financial condition of our customers, any of which could have 
a  materially  adverse  effect  on  our  results  of  operations  or  make  our  results  of  operations  more  volatile.  We  could  incur 
significant costs to improve the climate resiliency of our equipment and properties and otherwise prepare for, respond to, and 
mitigate such physical effects of climate change. We are not able to accurately predict the materiality of any potential losses or 
costs  associated  with  the  physical  effects  of  climate  change.  Concern  over  climate  change,  including  the  impact  of  global 
warming, has led to significant legislative and regulatory efforts to limit carbon and other greenhouse gas emissions. Emission-
related  regulatory  actions  have  historically  resulted  in  increased  costs  related  to  revenue  equipment,  diesel  fuel,  equipment 
maintenance, and environmental monitoring or reporting requirements, and future legislation, if any, could impose substantial 
costs that may adversely affect our results of operations. In addition, any such legislation may require changes in our operating 
practices, impair equipment productivity, or require additional reporting disclosures, and compliance with any such legislation 
may increase our risk of litigation or governmental investigations or proceedings. Weather, climate change, and other seasonal 
events could adversely affect our operating results.

The  effects  of  a  widespread  outbreak  of  an  illness  or  disease,  or  any  other  public  health  crisis,  as  well  as  regulatory 
measures implemented in response to such events, could negatively impact the health and safety of our workforce and/or 
adversely impact our business, results of operations, financial condition, and cash flows.

We face a wide variety of risks related to public health crises, epidemics, pandemics, or similar events, such as COVID-19. If a 
new  health  epidemic  or  outbreak  were  to  occur,  we  could  experience  broad  and  varied  impacts  similar  to  the  impact  of 
COVID-19,  including  adverse  impacts  to  our  workforce,  our  operations,  and  financial  impacts,  such  as  increased  costs, 
tightening  of  credit  markets,  market  volatility  and  a  weakened  freight  environment.  If  any  of  these  were  to  occur,  our 
operations, financial condition, liquidity, results of operations, and cash flows could be adversely impacted.

COMPLIANCE RISKS

We self-insure for a significant portion of our claims exposure, which could significantly increase the volatility of, and 
decrease the amount of, our earnings.

Our future insurance and claims expense might exceed historical levels, which could reduce our earnings. Our business results 
in  a  substantial  number  of  claims  and  litigation  related  to  workers’  compensation,  auto  liability,  general  liability,  cargo  and 
property damage claims, personal injuries, and employment issues as well as employees’ health insurance. We self-insure for a 

26

portion  of  our  claims,  which  could  increase  the  volatility  of,  and  decrease  the  amount  of,  our  earnings,  and  could  have  a 
materially adverse effect on our results of operations. See Note 8 of the consolidated financial statements for more information 
regarding our self-insured retention amounts. We are also responsible for our legal expenses relating to such claims. We reserve 
currently for anticipated losses and related expenses. We periodically evaluate and adjust our claims reserves to reflect trends in 
our  own  experience  as  well  as  industry  trends.  However,  ultimate  results  may  differ  from  our  estimates  due  to  a  number  of 
uncertainties,  including  evaluation  of  severity,  legal  costs,  and  claims  that  have  been  incurred  but  not  reported,  which  could 
result in losses over our reserved amounts. Due to our high retained amounts, we have significant exposure to fluctuations in the 
number and severity of claims. If we are required to reserve or pay additional amounts because our estimates are revised or the 
claims ultimately prove to be more severe than originally assessed or if our self-insured retention levels change, our financial 
condition and results of operations may be materially adversely affected.

We maintain insurance for most risks above the amounts for which we self-insure with licensed insurance carriers. We do not 
currently  maintain  directors’  and  officers’  insurance  coverage,  although  we  are  obligated  to  indemnify  them  against  certain 
liabilities  they  may  incur  while  serving  in  such  capacities.  If  any  claim  is  not  covered  by  an  insurance  policy,  exceeds  our 
coverage, or falls outside the aggregate coverage limit, we would bear the excess or uncovered amount, in addition to our other 
self-insured amounts. Certain insurance carriers that provide excess insurance coverage to us currently and for past claim years 
have  encountered  financial  issues.  In  recent  years  there  have  been  several  insurance  carriers  that  have  exited  the  excess 
reinsurance  market.  Insurance  carriers  have  raised  premiums  and  collateral  requirements  for  many  businesses,  including 
trucking companies. This trend is expected to continue. As a result, our insurance and claims expense could likely increase if 
we  have  a  similar  experience  at  renewal,  or  we  could  find  it  necessary  to  raise  our  self-insured  retention  or  decrease  our 
aggregate coverage limits when our policies are renewed or replaced. 

In April 2023, we renewed our primary auto liability insurance with a three year program. Under the April 2023 renewal, our 
auto liability retention limit across all operating entities was increased to $3.0 million for any individual claim, subject to a $3.5 
million corridor for any one accident or combination of accidents that exceed $3.0 million, based on the insured party, accident 
date, and circumstances of the loss event. Prior to the April 2023 renewal, Heartland Express, Millis Transfer, and CFI had a 
retention limit of $2.0 million and Smith Transport had a retention limit of $0.5 million. In addition to the $2.0 million base 
retention  limit,  Heartland  Express,  Millis  Transfer,  and  CFI  were  subject  to  a  $1.0  million  corridor  for  any  one  accident  or 
combination  of  accidents  that  exceeded  $2.0  million.  For  the  April  2023  renewal,  liabilities  in  excess  of  the  $3.0  million 
deductible and $3.5 million corridor are covered by insurance up to $80.0 million. We retain any liability in excess of $80.0 
million. Prior to the April 2023 renewal, our excess limit was $60.0 million, including retention of 50% of exposure from $5.0 
million  to  $10.0  million.  Furthermore,  under  the  April  2023  renewal,  our  premiums  are  subject  to  upward  or  downward 
adjustments based on claims experience in the $3.0 million to $10.0 million policy during the three year program. The elevated 
retention  limit  and  the  premium  adjustment  feature  could  lead  to  increased  volatility  in  our  insurance  and  claims  expense, 
depending on the frequency and magnitude of claims.

Should these expenses increase, we become  unable  to find excess coverage in  amounts we deem sufficient, we experience a 
claim in excess of our coverage limits, we experience a claim for which we do not have coverage, or we have to increase our 
reserves or collateral, there could be a materially adverse effect on our results of operations and financial condition.

We  operate  in  a  highly  regulated  industry,  and  changes  in  existing  regulations  or  violations  of  existing  or  future 
regulations could have a materially adverse effect on our operations and profitability.

We, our drivers, and our equipment are regulated by the DOT, the EPA, the DHS and other agencies in the U.S. and Mexico. 
The sections of included in “Regulation” under “Business.” discuss several proposed, pending, suspended, and final regulations 
that  could  materially  impact  our  business  and  operations.  Future  laws  and  regulations  may  be  more  stringent  and  require 
changes in our operating practices, influence the demand for transportation services, or require us to incur significant additional 
costs. Higher costs incurred by us or by our suppliers who pass the costs on to us through higher prices could adversely affect 
our results of operations.

If  our  independent  contractors  are  deemed  by  regulators  or  judicial  process  to  be  employees,  our  business,  financial 
condition and results of operations could be adversely affected.

In  connection  with  our  acquisition  of  CFI,  our  use  of  independent  contractors  has  increased,  but  they  still  represent  a  small 
portion  of  our  fleet.  Tax  and  other  regulatory  authorities,  as  well  as  independent  contractors  themselves,  have  increasingly 
asserted that independent contractors in the trucking industry are employees rather than independent contractors, for a variety of 
purposes, including income tax withholding, workers' compensation, wage and hour compensation, unemployment, and other 
issues.  Federal  legislators  have  introduced  legislation  in  the  past  to  make  it  easier  for  tax  and  other  authorities  to  reclassify 
independent  contractor  drivers  as  employees,  including  legislation  to  increase  the  recordkeeping  requirements  for  those  that 

27

engage  independent  contractor  drivers  and  to  heighten  the  penalties  of  companies  who  misclassify  their  employees  and  are 
found to have violated employees' overtime and/or wage requirements. Additionally, federal legislators have sought to abolish 
the  current  safe  harbor  allowing  taxpayers  meeting  certain  criteria  to  treat  individuals  as  independent  contractors  if  they  are 
following  a  long-standing,  recognized  practice,  extend  the  Fair  Labor  Standards  Act  to  independent  contractors,  and  impose 
notice requirements based upon employment or independent contractor status and fines for failure to comply. Some states have 
put initiatives in place to increase their revenues from items such as unemployment, workers’ compensation, and income taxes, 
and a reclassification of independent contractors as employees would help states with these initiatives. Additionally, courts in 
certain  states  have  issued  recent  decisions  that  could  result  in  a  greater  likelihood  that  independent  contractors  would  be 
judicially  classified  as  employees  in  such  states.  Further,  class  actions  and  other  lawsuits  have  been  filed  against  certain 
members  of  our  industry  seeking  to  reclassify  independent  contractors  as  employees  for  a  variety  of  purposes,  including 
workers’  compensation  and  health  care  coverage.  Taxing  and  other  regulatory  authorities  and  courts  apply  a  variety  of 
standards  in  their  determination  of  independent  contractor  status.  Our  classification  of  independent  contractors  has  been  the 
subject of audits by such authorities from time to time. While we have been successful in continuing to classify our independent 
contractor  drivers  as  independent  contractors  and  not  employees,  we  may  be  unsuccessful  in  defending  that  position  in  the 
future. If our independent contractors are determined to be our employees, we would incur additional exposure under federal 
and state tax, workers’ compensation, unemployment benefits, labor, employment, and tort laws, including for prior periods, as 
well  as  potential  liability  for  employee  benefits  and  tax.  For  further  discussion  of  the  laws  impacting  the  classification  of 
independent contractors, please see "Regulation" under “Business.”

Developments in labor and employment law and any unionizing efforts by employees could have a materially adverse 
effect on our results of operations.

We  face  the  risk  that  Congress,  federal  agencies,  or  one  or  more  states  could  approve  legislation  or  regulations  significantly 
affecting our businesses and our relationship with our employees, which would have substantially liberalized the procedures for 
union organizations. None of our employees are currently covered by a collective bargaining agreement, but any attempt by our 
employees to organize a labor union could result in increased legal and other associated costs. Additionally, given the National 
Labor Relations Board’s “speedy election” rule, our ability to timely and effectively address any unionizing efforts would be 
difficult.  If  we  entered  into  a  collective  bargaining  agreement  with  our  domestic  employees,  the  terms  could  materially 
adversely affect our costs, efficiency, and ability to generate acceptable returns on the affected operations. Failure to comply 
with existing or future labor and employment laws could have a materially adverse effect on our business and operating results. 
For further discussion of the labor and employment laws, please see "Regulation" under “Business.”

The  CSA  program  adopted  by  the  FMCSA  could  adversely  affect  our  profitability  and  operations,  our  ability  to 
maintain or grow our fleet, and our customer relationships.

Under CSA, fleets are evaluated and ranked against their peers based on certain safety-related standards. As a result, our fleet 
could be ranked poorly as compared to peer carriers, which could have an adverse effect on our business, financial condition, 
and results of operations. The occurrence of future deficiencies could affect driver recruitment by causing high-quality drivers 
to seek employment with other carriers, limit the pool of available drivers, or could cause our customers to direct their business 
away from us and to carriers with higher fleet safety rankings, either of which would adversely affect our results of operations. 
Further, we may incur greater than expected expenses in our attempts to improve unfavorable scores.

We  have  in  the  past,  and  currently,  exceeded  the  FMCSA's  established  intervention  thresholds  in  certain  of  the  seven  CSA 
safety-related categories among our respective operating authorities. Based on these unfavorable ratings, we may be prioritized 
for an intervention action or roadside inspection, either of which could adversely affect our results of operations. In addition, 
customers may be less likely to assign loads to us. We have put procedures in place in an attempt to address areas where we 
have exceeded the thresholds. However, we cannot assure you these measures will be effective.

For  further  discussion  of  the  CSA  program,  please  see  “Regulation”  under  “Business.”  Insofar  as  any  changes  in  the  CSA 
program increase the likelihood of the Company receiving unfavorable scores or mandate FMCSA to restore public access to 
the scores, it could adversely affect our results of operation and profitability. 

Receipt of an unfavorable DOT safety rating could have a materially adverse effect on our operations and profitability.

All of our motor carriers currently have satisfactory DOT ratings, which is the highest available rating under the current safety 
rating scale. If any of our motor carriers were to receive a conditional or unsatisfactory DOT safety rating, it could materially 
adversely  affect  our  business,  financial  condition,  and  results  of  operations  as  customer  contracts  may  require  a  satisfactory 
DOT  safety  rating,  and  a  conditional  or  unsatisfactory  rating  could  materially  adversely  affect  or  restrict  our  operations. 

28

Furthermore,  any  changes  to  the  DOT  safety  rating  could  make  it  more  difficult  for  us  to  receive  a  satisfactory  rating.  For 
further discussion of the DOT safety rating system, please see “Regulation” under “Business.”

Ineffective internal controls could have a negative impact on our business, results of operations, and our reputation.  

Our  internal  controls  over  financial  reporting  may  not  prevent  or  detect  misstatements  because  of  its  inherent  limitations, 
including  the  possibility  of  human  error,  failure  or  interruption  of  information  technology  systems,  the  circumvention  or 
overriding  of  controls,  or  fraud.  Even  effective  internal  controls  can  provide  only  reasonable  assurance  with  respect  to  the 
preparation and fair presentation of financial statements. If we fail to maintain the adequacy of our internal controls, including 
any failure to implement required new or improved controls, or if we experience difficulties in their implementation, including 
with the implementation of our internal controls in acquired companies, our business and operating results could be harmed and 
we could fail to meet our financial reporting obligations, which also could have a negative impact on our reputation. 

Compliance with various environmental laws and regulations may increase our costs of operations and non-compliance 
with such laws and regulations could result in substantial fines or penalties.

In  addition  to  direct  regulation  under  the  DOT  and  related  agencies,  we  are  subject  to  various  environmental  laws  and 
regulations dealing with the hauling and handling of hazardous materials, waste oil, fuel storage tanks, air emissions from our 
vehicles  and  facilities,  engine  idling,  and  discharge  and  retention  of  storm  water.  Our  truck  terminals  often  are  located  in 
industrial  areas  where  groundwater  or  other  forms  of  environmental  contamination  may  have  occurred  or  could  occur.  Our 
operations involve the risks of fuel spillage or seepage, environmental damage, and hazardous waste disposal, among others. 
Certain of our facilities have waste oil or fuel storage tanks and fueling islands. A small percentage of our freight consists of 
low-grade  hazardous  substances,  which  subjects  us  to  a  wide  array  of  regulations.  Although  we  have  instituted  programs  to 
monitor and control environmental risks and promote compliance with applicable environmental laws and regulations, if we are 
involved in a spill or other accident involving hazardous substances, if there are releases of hazardous substances we transport, 
if soil or groundwater contamination is found at our facilities or results from our operations, or if we are found to be in violation 
of applicable laws or regulations, we could be subject to cleanup costs and liabilities, including substantial fines or penalties or 
civil  and  criminal  liability,  any  of  which  could  have  a  materially  adverse  effect  on  our  business  and  operating  results.  For 
further discussion of environmental laws and regulations, please see "Regulation" under “Business.”

Governmental  agencies  continue  to  enact  more  stringent  laws  and  regulations  to  reduce  engine  emissions.  These  laws  and 
regulations are applicable to engines used in our revenue equipment. We have incurred and continue to incur costs related to the 
implementation  of  these  more  rigorous  laws  and  regulations.  Additionally,  in  certain  locations  governments  have  banned  or 
may  in  the  future  ban  internal  combustion  engines  for  some  types  of  vehicles.  To  the  extent  these  bans  affect  our  revenue 
equipment, we may be forced to incur substantial expense to retrofit existing engines or make capital expenditures to update our 
fleet. As a result, our business, results of operations, and financial condition could be negatively affected.

As the environmental laws and regulations to which we are subject become more stringent, we may experience increased costs 
related  to  compliance,  and  if  such  laws  and  regulations  take  effect  faster  than  we  anticipate  or  are  prepared  for,  we  may 
experience  difficulty  complying.  In  addition,  certain  environmental  laws  and  regulations  may  require  us  to  disclose  certain 
metrics or other data related to our operations that have historically been confidential. Failure to comply with these laws and 
regulations may result in fines or penalties, a decrease in productivity, and other constraints that could impair our financial and 
operational position and have a negative impact on our stock price and reputation. "Environmental Regulation" of this Annual 
Report, provides a discussion of the environmental laws and regulations applicable to our business and operations.

Changes  to  trade  regulation,  quotas,  duties,  or  tariffs,  caused  by  the  changing  U.S.  and  geopolitical  environments  or 
otherwise, may increase our costs and materially adversely affect our business.

The imposition of additional tariffs or quotas or changes to certain trade agreements, including tariffs applied to goods traded 
between the United States and China, could, among other things, increase the costs of the materials and decrease the availability 
of certain materials used by our suppliers to produce new revenue equipment or increase the price of fuel. Such cost increases 
for our revenue equipment suppliers would likely be passed on to us, and to the extent fuel prices increase, we may not be able 
to  fully  recover  such  increases  through  rate  increases  or  our  fuel  surcharge  program,  either  of  which  could  have  a  material 
adverse effect on our business.

Litigation may adversely affect our business, financial condition, and results of operations.

Our  business  is  subject  to  the  risk  of  litigation  by  employees,  independent  contractors,  customers,  vendors,  government 
agencies, stockholders, and other parties through private actions, class actions, administrative proceedings, regulatory actions, 

29

and  other  processes  related  to  personal  injury,  labor  and  employment,  property  damage,  cargo  claims,  safety  and  contract 
compliance,  environmental  liability,  and  other  matters,  and  we  have  been  subject  to  litigation  regarding  these  matters  in  the 
past. The number and severity of litigation claims may be worsened by various factors, including, among others, weather and 
distracted driving by both truck drivers and other motorists. These legal proceedings have resulted, and may result in the future, 
in  the  payment  of  substantial  settlements  or  damages  and  increases  in  our  insurance  costs.  Recently,  trucking  companies, 
including us, have been subject to lawsuits, including class action lawsuits, alleging violations of various federal and state wage 
and hour laws regarding, among other things, employee meal breaks, rest periods, overtime eligibility, and failure to pay for all 
hours  worked.  A  number  of  these  lawsuits  have  resulted  in  the  payment  of  substantial  settlements  or  damages  by  the 
defendants.

The  outcome  of  litigation,  particularly  class  action  lawsuits  and  regulatory  actions,  is  difficult  to  assess  or  quantify,  and  the 
magnitude  of  the  potential  loss  relating  to  such  lawsuits  may  remain  unknown  for  substantial  periods  of  time.  The  cost  to 
defend litigation may also be significant. Not all claims are covered by our insurance, and there can be no assurance that our 
coverage limits will be adequate to cover all amounts in dispute. To the extent we experience claims that are uninsured, exceed 
our  coverage  limits,  involve  significant  aggregate  use  of  our  self-insured  retention  amounts,  or  cause  increases  in  future 
premiums,  the  resulting  expenses  could  have  a  significant  materially  adverse  effect  on  our  business,  results  of  operations, 
financial condition, or cash flows.

Increasing  attention  on  environmental,  social  and  governance  (“ESG”)  matters  may  have  a  negative  impact  on  our 
business, impose additional costs on us, and expose us to additional risks.

Companies  are  facing  increasing  attention  from  stakeholders  relating  to  ESG  matters,  including  environmental  stewardship, 
social responsibility, and diversity and inclusion. Organizations that provide information to investors on corporate governance 
and related matters have developed ratings processes for evaluating companies on their approach to ESG matters. Such ratings 
are  used  by  some  investors  to  inform  their  investment  and  voting  decisions.  Unfavorable  ESG  ratings  may  lead  to  negative 
investor sentiment toward the Company, which could have a negative impact on our stock price.

Our Environmental and Sustainability Mission and other disclosures regarding our environmental initiatives reflect some of our 
initiatives and are not a guarantee that we will be able to achieve them. Our ability to successfully execute these initiatives and 
accurately report our progress presents numerous operational, financial, legal, reputational and other risks, many of which are 
outside our control, and all of which could have a material negative impact on our business. Additionally, the implementation of 
these initiatives imposes additional costs on us. If our ESG initiatives fail to satisfy our stakeholders, then our reputation, our 
ability to attract or retain employees, and our attractiveness as an investment and business partner could be negatively impacted. 
Similarly, our failure, or perceived failure, to pursue or fulfill our goals, targets and objectives or to satisfy various reporting 
standards within the timelines we announce, or at all, could also have similar negative impacts and expose us to government 
enforcement actions and private litigation. 

FINANCIAL RISKS

Our  existing  and  future  indebtedness  could  limit  our  flexibility  in  operating  our  business  or  adversely  affect  our 
business and our liquidity position.

We have significant indebtedness following our acquisition of CFI and Smith Transport. Our indebtedness may fluctuate from 
time to time in the future for various reasons, including fluctuations in results of operations, capital expenditures, and potential 
acquisitions. Our current indebtedness, as well as any future indebtedness, could, among other things:

•

•

•

•

•

require us to dedicate a substantial portion of our cash flow to payments on our debt, reducing our ability to 
use  our  cash  flow  to  fund  capital  expenditures  and  working  capital  and  other  general  operational 
requirements;

expose us to the risk of increased interest rates relating to any of our indebtedness at variable rates;

limit our flexibility to plan for and react to changes in our business and/or changing market conditions;

place us at a competitive disadvantage relative to some of our competitors that have less, or less restrictive, 
debt than us;

limit our ability to pursue acquisitions or cause us to make non-strategic divestitures; and

30

•

increase our vulnerability to general adverse economic and industry conditions, including changes in interest 
rates or a downturn in our business or the economy.

The occurrence of any one of these events could have a material adverse effect on our business, financial condition and results 
of operations or cause a significant decrease in our liquidity and impair our ability to pay amounts due on our indebtedness. The 
Credit Facilities contain usual and customary events of default and negative covenants for a facility of this nature including, 
among other things, restrictions on our ability to incur certain additional indebtedness or issue guarantees, to create liens on our 
assets,  to  make  distributions  on  or  redeem  equity  interests  (subject  to  certain  exceptions,  including  that  (a)  we  may  pay 
regularly scheduled dividends on our common stock not to exceed $10.0 million during any fiscal year and (b) we may make 
any other distributions so long as we maintain a net leverage ratio not greater than 2.50 to 1.00), to make investments and to 
engage  in  mergers,  consolidations,  or  acquisitions.  In  addition,  the  Credit  Facilities  contain  usual  and  customary  financial 
covenants, including (i) a maximum net leverage ratio of 2.75 to 1.00, measured quarterly on a trailing twelve-month basis, and 
(ii) a minimum interest coverage ratio of 3.00 to 1.00, measured quarterly on a trailing twelve-month basis.

Our profitability may be materially adversely impacted if our capital investments do not match customer demand or if 
there is a decline in the availability of funding sources for these investments.

Our operations require significant capital investments. The amount and timing of such investments depend on various factors, 
including  anticipated  freight  demand  and  the  price  and  availability  of  assets.  If  anticipated  demand  differs  materially  from 
actual  usage,  we  may  have  too  many  or  too  few  assets.  Moreover,  resource  requirements  vary  based  on  customer  demand, 
which  may  be  subject  to  seasonal  or  general  economic  conditions.  During  periods  of  decreased  customer  demand,  our  asset 
utilization  may  suffer,  and  we  may  be  forced  to  sell  equipment  on  the  open  market  or  turn  in  equipment  under  certain 
equipment leases, if any, in order to right size our fleet. This could cause us to incur losses on such sales or require payments in 
connection  with  the  return  of  such  equipment,  particularly  during  times  of  a  softer  used  equipment  market,  either  of  which 
could  have  a  materially  adverse  effect  on  our  profitability.  Our  ability  to  select  profitable  freight  and  adapt  to  changes  in 
customer transportation requirements is important to efficiently deploy resources and make capital investments in tractors and 
trailers.  Volatility  in  equity  markets  could  also  impair  our  financial  position  in  general  terms  and  our  ability  to  effectively 
capitalize on potential merger and acquisition opportunities.

Our  historical  policy  of  operating  newer  equipment  requires  us  to  expend  significant  amounts  annually  to  maintain  a  newer 
average  age  for  our  fleet  of  revenue  equipment.  We  expect  to  pay  for  projected  capital  expenditures  with  cash  flows  from 
operations, proceeds from sales of equipment being replaced, and with proceeds of borrowings if necessary. If we are unable to 
generate sufficient cash from operations, or proceeds from sales of equipment being replaced, or utilize borrowing capacity on 
our Credit Facilities, we would need to seek alternative sources of capital, including additional financing, to meet our capital 
requirements.  In  the  event  that  we  are  unable  to  generate  sufficient  cash  from  operations  or  obtain  additional  financing  on 
favorable terms in the future, we may have to limit our fleet size, enter into less favorable financing arrangements, or operate 
our revenue equipment for longer periods, any of which could have a materially adverse effect on our profitability.

Increased  prices  for  new  revenue  equipment,  design  changes  of  new  engines,  decreased  availability  of  new  revenue 
equipment,  and  decreased  demand  for  and  value  of  used  equipment  could  have  a  materially  adverse  effect  on  our 
business, financial condition, results of operations, and profitability.

We are subject to risk with respect to higher prices for new tractors and trailers. We have at times experienced an increase in 
prices for new tractors and trailers, including significant increases in recent quarters, and the resale values of the tractors and 
trailers have not always increased to the same extent. Prices have increased and may continue to increase, due to, among other 
reasons, (i) increases in commodity prices, (ii) government regulations applicable to newly manufactured tractors, trailers, and 
diesel  engines,  and  (iii)  the  pricing  discretion  of  equipment  manufacturers.  In  addition,  we  have  equipped  our  tractors  with 
safety, aerodynamic, and other options that increase the price of new equipment. Compliance with governmental regulations has 
increased  the  cost  of  our  new  tractors,  may  increase  the  cost  of  new  trailers,  could  impair  equipment  productivity,  in  some 
cases,  result  in  lower  fuel  mileage,  and  increase  our  operating  expenses.  Our  business  could  be  harmed  if  we  are  unable  to 
continue to obtain an adequate supply of new tractors and trailers for these or other reasons, and the future use of autonomous 
tractors and alternative fuel could increase the price of new tractors and decrease the value of used, non-autonomous tractors. 
As  a  result,  we  expect  to  continue  to  pay  increased  prices  for  equipment  and  incur  additional  expenses  for  the  foreseeable 
future. In addition, reduced equipment efficiency may result from new engines designed to reduce emissions, thereby increasing 
our operating expenses. 

31

Tractor and trailer vendors may reduce their manufacturing output in response to lower demand for their products in economic 
downturns or shortages of raw materials, other key components or labor. A decrease in vendor output may have a materially 
adverse effect on our ability to purchase or take possession of a quantity of new revenue equipment that is sufficient to sustain 
our desired growth rate  and  to maintain a late-model fleet.  Some tractor and trailer manufacturers have recently  experienced 
periodic  shortages  of  certain  component  parts  and  supplies,  including  semiconductor  chips,  forcing  such  manufacturers  to 
curtail or suspend their production. This could lead to a lower supply of tractors and trailers, higher prices, and lengthened trade 
cycles.  An  inability  to  obtain  an  adequate  supply  of  new  tractors  or  trailers  could  have  a  materially  adverse  effect  on  our 
business, financial condition, and results of operation, particularly our maintenance expense and driver retention. 

The  market  for  used  equipment  is  cyclical  and  can  be  volatile,  and  any  downturn  in  the  market  could  negatively  impact  our 
earnings and cash flows. During periods of higher used equipment values, we have recognized significant gains on the sale of 
our used tractors and trailers, in part because of a strong used equipment market and our historical practice of capitalizing on 
changes  in  the  used  equipment  market.  Conversely,  during  periods  of  lower  used  equipment  values,  we  may  generate  lower 
gains  on  sale,  or  even  losses,  or  we  may  have  to  record  impairments  of  the  carrying  value  of  our  equipment,  any  of  which 
would reduce our earnings and cash flows, and could adversely impact our liquidity and financial condition. Alternatively, we 
could decide, or be forced, to operate our equipment longer, which could negatively impact maintenance and repairs expense, 
customer service, and driver satisfaction. If there is a deterioration of resale prices, it could have a material adverse effect on 
our  business,  financial  condition,  and  results  of  operations.  In  2022  and  2023,  we  experienced  a  softened  used  equipment 
market.  

We could determine that our goodwill and other intangible assets are impaired, thus recognizing a related loss.

As  of  December  31,  2023,  we  had  goodwill  of  $322.6  million  and  other  intangible  assets  of  $98.5  million.  We  evaluate  our 
goodwill and other intangible assets for impairment. We could recognize impairments in the future, and we may never realize 
the full value of our intangible assets. If these events occur, our profitability and financial condition will suffer.

Concentrated ownership of our stock can influence stockholder decisions, may discourage a change in control, and may 
have an adverse effect on share price of our stock.

Investors who purchase our common stock may be subject to certain risks due to the concentrated ownership of our common 
stock.  The  Gerdin  family,  our  directors,  and  our  executive  officers,  as  a  group,  own  or  control  approximately  41%  of  our 
common stock, and their interests may conflict with the interests of our other stockholders. This ownership concentration may 
have the effect of discouraging, delaying, or preventing a change in control, and may also have an adverse effect on the market 
price of our shares. As a result of their ownership, the Gerdin family, the executive officers and directors, as a group, may have 
the ability to influence the outcome of any matter submitted to our stockholders for approval, including the election of directors. 
This concentration of ownership could limit the price that some investors might be willing to pay for our common stock, and 
could allow the Gerdin family to prevent or could discourage or delay a change of control, which other stockholders may favor. 
Further, our bylaws have been amended to “opt out” of the Nevada control share statute. Accordingly, an acquisition of more 
than a majority of our common stock by the Gerdin family will not result in certain shares in excess of a majority losing their 
voting rights and may enhance the Gerdin family's ability to exercise control over decisions affecting us. The interests of the 
Gerdin family may conflict with the interests of other holders of our common stock, and they may take actions affecting us with 
which other stockholders disagree.

The market price of our common stock may be volatile.

The  price  of  our  common  stock  may  fluctuate  widely,  depending  upon  a  number  of  factors,  many  of  which  are  beyond  our 
control. In addition, stock markets generally experience significant price and volume volatility from time to time which may 
adversely affect the market price of our common stock for reasons unrelated to our performance. 

Changes in taxation could lead to an increase of our tax exposure and could affect the Company’s financial results.

President Biden has provided some informal guidance on what federal tax law changes he supports, such as an increase in the 
corporate tax rate from its current top rate of 21%. If an increase in the corporate tax rate is passed by Congress and signed into 
law,  it  could  have  a  materially  adverse  effect  on  our  financial  results  and  financial  position.  At  December  31,  2023,  the 
Company had a total deferred income tax liability of $189.1 million. The amount of deferred tax liability is determined by using 
the  enacted  tax  rates  in  effect  for  the  year  in  which  differences  between  the  financial  statement  and  tax  basis  of  assets  and 
liabilities are expected to reverse. Accordingly, our net current tax liability has been determined based on the currently enacted 
rate of 21%. If the current rate were increased due to legislation, it would have an immediate revaluation of our deferred tax 
assets and liabilities in the year of enactment.

32

CYBERSECURITY

We  have  a  cross-departmental  approach  to  addressing  cybersecurity  risk,  including  input  from  employees  and  our  Board  of 
Directors  (the  "Board").  The  Board,  Audit  and  Risk  Committee,  and  senior  management  devote  significant  resources  to 
cybersecurity and risk management processes to adapt to the changing cybersecurity landscape and respond to emerging threats 
in a timely and effective manner. Our cybersecurity risk management program leverages the National Institute of Standards and 
Technology (NIST) framework, which organizes cybersecurity activities into five categories: identify, protect, detect, respond 
and recover. Our cybersecurity risk management program is part of our overall risk assessment. We regularly assess the threat 
landscape and take a holistic view of cybersecurity risks, with a layered cybersecurity strategy based on prevention, detection 
and  mitigation,  and  investments  in  a  partnership  with  a  third-party  vendor  whose  experts  further  advise  our  processes.  Our 
executive team, which includes the VP of IT, reviews enterprise risk management-level cybersecurity risks annually, along with 
other  key  risks  to  the  organization.  In  addition,  we  have  a  set  of  Company-wide  policies  and  procedures  concerning 
cybersecurity  matters,  which  include  an  IT  security  policy  as  well  as  other  policies  that  directly  or  indirectly  relate  to 
cybersecurity, such as policies related to encryption standards, malware protection, remote access, multifactor authentication, 
confidential  information  and  the  use  of  the  internet,  social  media,  email  and  wireless  devices.  These  policies  go  through  an 
internal review process and are approved by appropriate members of management.

The VP of IT is responsible for developing and implementing our information security program and reporting on cybersecurity 
matters  to  the  Board.  Our  VP  of  IT  has  over  two  decades  of  experience  leading  cybersecurity  oversight.  Others  on  our  IT 
security  team  have  cybersecurity  experience  or  certifications  that  support  these  efforts.  We  view  cybersecurity  as  a  shared 
responsibility, and we periodically perform simulations and tabletop exercises at a management level and incorporate external 
resources  and  advisors  as  needed.  All  employees  are  required  to  complete  cybersecurity  trainings  at  least  annually  and  have 
access to more frequent cybersecurity trainings through online trainings. We employ ongoing random testing of phishing and 
other cybersecurity threats across our entire employee base on a weekly basis with follow-up communication on results of these 
tests to members of management. Failures of these random tests require team re-training efforts. 

We  have  continued  to  expand  investments  in  IT  security,  including  additional  end-user  training,  using  layered  defenses, 
identifying  and  protecting  critical  assets,  strengthening  monitoring  and  alerting,  and  engaging  experts.  We  regularly  test 
defenses by performing simulations and drills at both a technical level (including through penetration tests) and by reviewing 
our  operational  policies  and  procedures  with  third-party  experts.  At  the  management  level,  our  IT  security  team  regularly 
monitors alerts and meets to discuss threat levels, trends and remediation. The team also prepares a monthly cyber scorecard, 
regularly  collects  data  on  cybersecurity  threats  and  risk  areas  and  conducts  an  annual  risk  assessment.  Further,  we  conduct 
periodic external penetration tests, red team testing and maturity testing to assess our processes and procedures and the threat 
landscape. These tests and assessments are useful tools for maintaining a robust cybersecurity program to protect our investors, 
customers, employees, vendors, and intellectual property. In addition to assessing our own cybersecurity preparedness, we also 
consider  and  evaluate  cybersecurity  risks  associated  with  use  of  third-party  service  providers.  Our  team  conducts  an  annual 
review  of  third-party  hosted  applications  with  a  specific  focus  on  any  sensitive  data  shared  with  third  parties.  The  internal 
business  owners  of  the  hosted  applications  are  required  to  document  user  access  reviews  at  least  quarterly  and  assess  the 
vendor-provided System and Organization Controls (SOC) 1 or SOC 2 report on an annual basis. If a third-party vendor is not 
able to provide a SOC 1 or SOC 2 report, we take additional steps to assess their cybersecurity preparedness and assess our 
relationship  on  that  basis.  Our  assessment  of  risks  associated  with  use  of  third-party  providers  is  part  of  our  overall 
cybersecurity risk management framework.

The Audit and Risk Committee and the full Board actively participate in discussions with management and amongst themselves 
regarding  cybersecurity  risks.  The  Audit  and  Risk  Committee  performs  an  annual  review  of  the  Company’s  cybersecurity 
program and the Company’s overall risk assessment, which includes discussion of management’s actions to identify and detect 
threats,  as  well  as  planned  actions  in  the  event  of  a  response  or  recovery  situation.  The  Audit  and  Risk  Committee’s  annual 
review  also  includes  review  of  recent  enhancements  to  the  Company’s  defenses  and  management’s  progress  on  its 
cybersecurity strategic roadmap. In addition, the Board receives regular cybersecurity updates, which include a review of key 
performance indicators, test results and related remediation, and recent threats and how the Company is managing those threats. 
Further, at least annually, the Board receives updates on the Company’s Business Continuity Plan, which covers, among other 
things,  potential  cybersecurity  incidents,  and  potential  impacts  to  data  privacy  and  compliance.  To  aid  the  Board  with  its 
cybersecurity and data privacy oversight responsibilities, the Board periodically hosts experts for presentations on these topics. 
For example, the Board has hosted an outside expert to discuss developments in the cybersecurity threat landscape.

We face a number of cybersecurity risks in connection with our business. Although such risks have not materially affected us, 
including our business strategy, results of operations or financial condition, to date, we have, from time to time, experienced 
potential  threats  to  and  incidents  related  to  our  data  and  systems,  including  malware  and  phishing  attempts.  For  more 

33

information about the cybersecurity risks we face, see the risk factor entitled “We depend on the proper functioning and availability of our management information and communication systems and other technology assets (and the data contained therein) and a system failure or unavailability, including those caused by cybersecurity breaches internally or with third parties, or an inability to effectively upgrade such systems and assets, including operating system integration of acquired companies, could cause a significant disruption to our business and have a materially adverse effect on our results of operations” in Risk Factors.PROPERTIESOur corporate headquarters is located in North Liberty, Iowa which is located on Interstate 380 near the intersection of Interstates 380 and 80. The headquarters is located on 40 acres of land along the Cedar Rapids/Iowa City business corridor and includes a 65,000 square foot office building and a 32,600 square foot shop and maintenance building.  The following table provides information regarding our terminal facilities with shop and maintenance, fueling services or other significant operations:Company LocationOfficeShopFuelOwned or LeasedAlbany, GeorgiaNoYesNoOwnedAlvarado, TexasYesYesYesOwnedAtlanta, GeorgiaYesYesYesOwnedBlack River Falls, WisconsinYesYesNoOwnedBoise, IdahoYesYesNoLeasedCanonsburg, PennsylvaniaYesNoYesLeasedCarlisle, PennsylvaniaYesYesYesOwnedCartersville, GeorgiaYesYesYesOwnedChester, VirginiaYesYesYesOwnedColumbus, OhioYesYesYesOwnedEden, North CarolinaYesYesNoOwnedFrederick, ColoradoYesYesYesOwnedJacksonville, FloridaYesYesYesOwnedJoplin, MissouriYesYesYesOwnedKingsport, TennesseeYesYesYesOwnedLaredo, TexasYesYesYesOwnedLathrop, California YesYesYesLeasedMedford, OregonYesYesYesOwnedMt. Juliet, TennesseeYesYesYesOwnedNorth Liberty, Iowa (1)YesYesYesOwnedNuevo Laredo, MexicoYesNoNoOwnedPhoenix, ArizonaYesYesYesOwnedPontoon Beach, Illinois YesYesNoOwnedRancho Cucamonga, California YesYesYesLeasedRichfield, WisconsinYesYesNoOwnedRidgeway, VirginiaYesNoYesOwnedRoaring Spring, PennsylvaniaYesYesYesOwnedSanford, FloridaYesNoNoOwnedSeagoville, TexasYesYesYesLeasedTacoma, WashingtonYesYesYesOwnedTaylor, MichiganYesNoNoOwnedTrenton, OhioYesYesYesOwnedWest Memphis, ArkansasYesNoYesOwned(1) Corporation headquarters. 34LEGAL PROCEEDINGS

We  are  a  party  to  ordinary,  routine  litigation  and  administrative  proceedings  incidental  to  our  business.  These  proceedings 
primarily involve claims for personal injury, property damage, cargo, and workers’ compensation incurred in connection with 
the transportation of freight. We maintain insurance to cover liabilities arising from the transportation of freight for amounts in 
excess of certain self-insured retentions.

MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS, AND     ISSUER 
PURCHASES OF EQUITY SECURITIES

Trading Symbol 

Our common stock trades on The NASDAQ Global Select Market under the symbol HTLD.  

As  of  February  26,  2024,  we  had  751  stockholders  of  record  of  our  common  stock.  However,  we  estimate  that  we  have  a 
significantly greater number of stockholders because a substantial number of our shares of record are held by brokers or dealers 
for their customers in street names.

Dividend Policy

We currently intend to continue the quarterly cash dividend program. However, future payments of cash dividends will depend 
upon  our  financial  condition,  results  of  operations  and  capital  requirements,  as  well  as  other  factors  deemed  relevant  by  the 
Board of Directors.

During  2023  and  2022  the  Company  paid  regular  quarterly  dividends  totaling  $0.08  per  share  for  the  year.  During  2021  the 
Company paid a special dividend of $0.50 per share on outstanding shares at the time of the special dividend declaration which 
was in addition to the regular quarterly dividends declared totaling $0.08 per share for the year. The special dividend payment 
amounted to $39.5 million.

Stock Repurchase

We  have  a  stock  repurchase  program  with  6.6  million  shares  remaining  authorized  for  repurchase  as  of  December  31,  2023.  
There were no shares repurchased in the open market during the years ended December 31, 2023 and 2022. 

The  specific  timing  and  amount  of  future  repurchases  will  be  determined  by  market  conditions,  cash  flow  requirements, 
securities law limitations, and other factors. Repurchases are expected to continue from time to time, as conditions permit, until 
the  number  of  shares  authorized  to  be  repurchased  have  been  bought,  or  until  the  authorization  to  repurchase  is  terminated, 
whichever occurs first. The share repurchase authorization is discretionary and has no expiration date. The repurchase program 
may be suspended, modified, or discontinued at any time without prior notice.

35

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF 
OPERATIONS

This  Management's  Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations  should  be  read  together  with 
“Business” of this Annual Report, as well as the consolidated financial statements and accompanying footnotes included in this 
Annual Report. This discussion contains forward-looking statements as a result of many factors, including those set forth under 
"Risk Factors” and “Cautionary Note Regarding Forward-looking Statements” of this Annual Report, and elsewhere in this 
report. These statements are based on current expectations and assumptions that are subject to risks and uncertainties. Actual 
results could differ materially from those discussed.

Overview

Prior  to  2022  we,  together  with  our  subsidiaries,  historically  were  a  short-to-medium  haul  truckload  carrier  where 
approximately 99.9% of our operating revenue was derived from shipments within the United States with the remainder being 
Canada and no operations in Mexico. With the acquisition of CFI on August 31, 2022, we significantly expanded our scale and 
our transportation services. We continue to provide nationwide asset-based dry van truckload service for major shippers from 
across  the  U.S.  and  now  including  cross  border  freight  to  and  from  Mexico  and  our  consolidated  average  length  of  haul  is 
approximately 400 miles. We continue to focus on providing high quality service to targeted customers with a high density of 
freight  in  our  regional  operating  areas.  We  also  offer  truckload  temperature-controlled  transportation  services  and  logistics 
services in Mexico, which are not significant to our consolidated operations. Through the acquisition of CFI, we now provide 
transportation logistics services across Mexico for our customers and provide cross-border freight services for customer loads 
moving from the United States into Mexico and loads originating from Mexico into the United States. We utilize third party 
service  providers  for  all  miles  run  in  Mexico  and  to  move  freight  across  the  US-Mexico  border  while  leveraging  terminal 
locations in the US and Mexico near the border to facilitate these moves. We generally earn revenue based on the number of 
miles  per  load  delivered  and  the  revenue  per  mile  or  per  load  paid.  We  operate  our  consolidated  operations  under  the  brand 
names of Heartland Express, Millis Transfer, Smith Transport, and CFI. We manage our business based on overall corporate 
operating  goals  and  objectives  that  are  the  same  for  all  of  our  brands.  Our  CODM,  our  CEO,  evaluates  the  operational 
efficiencies  of  our  transportation  services,  operating  performance  and  asset  allocation  on  a  combined  basis  based  on 
consolidated operating goals and objectives. We believe the keys to success are maintaining high levels of customer service and 
safety, which are predicated on the availability of experienced drivers and late-model equipment. We believe that our service 
standards, safety record, and equipment accessibility have made us a core carrier to many of our major customers, as well as 
allowed us to build solid, long-term relationships with customers and brand ourselves as an industry leader for on-time service.

Our  corporate  headquarters  is  located  in  North  Liberty,  Iowa,  in  a  lower-cost  environment  with  ready  access  to  a  skilled, 
educated,  and  industrious  workforce.  Our  other  terminals  are  located  near  major  shipping  corridors  nationwide,  affording 
proximity  to  customer  locations,  driver  domiciles,  and  distribution  centers.  Approximately  80%  of  our  terminals  are  located 
within 200 miles of the 30 largest metropolitan areas in the U.S. We believe our geographic reach and terminal locations assist 
us with driver recruiting and retention, efficient fleet maintenance, and consistent customer engagement.

Our long-term objectives, which have not generally changed since we were founded in 1978, are to achieve significant growth, 
to operate with a low-80s operating ratio (operating expenses as a percentage of operating revenue), and to maintain a debt-free 
balance  sheet.  We  maintain  a  disciplined  approach  to  cost  controls.  We  do  this  by  scrutinizing  all  expenditures,  prioritizing 
expenses  that  improve  our  drivers'  experience  or  our  customer  service,  minimizing  non-driving  personnel  through  proven 
technology when the cost of doing so is justified, and operating late-model tractors and trailers with sound warranty coverage 
and enhanced fuel efficiency. 

The  challenging  freight  environment  during  2023,  combined  with  acquisitions  of  Smith  Transport  and  CFI  in  2022,  have 
pressured  our  financial  results  to  a  level  below  our  historical  results  and  management  expectations,  and  also  resulted  in  the 
incurrence  of  debt.  However,  the  acquisitions  have  also  allowed  us  to  deliver  $1.2  billion  of  operating  revenues,  an  all-time 
record for our organization. We believe this enhanced scale provides a better strategic position given the cyclical nature of the 
industry we operate in. This enhanced scale has allowed us to increase capacity, enhance our customer offerings, and further 
diversify our customer base. We anticipate getting back to debt free and low 80's operating ratio for our consolidated operations 
over the next two to three years as we integrate the operations of these two entities and the freight market improves.  

Our  Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations  included  in  this  document 
generally discusses 2023 and 2022 items and year-to-year comparisons between 2023 and 2022. Discussions of 2021 items and 
year-to-year  comparisons  between  2022  and  2021  that  are  not  included  in  this  document  can  be  found  in  “Management’s 
Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations”  of  our  Annual  Report  for  the  fiscal  year  ended 
December 31, 2022.

36

Recent DevelopmentsIn 2023, we generated operating revenues of $1.2 billion, including fuel surcharges, net income of $14.8 million, and basic net income per share of $0.19 on basic weighted average outstanding shares of 79.0 million. This compared to operating revenues of $968.0 million, including fuel surcharges, net income of $133.6 million, and basic net income per share of $1.69 on basic weighted average outstanding shares of 78.9 million in 2022. We posted an 96.5% operating ratio (which represents operating expenses as a percentage of operating revenues) for the year ended December 31, 2023, compared to 80.5% for the same period of 2022, and an 1.2% net margin (which represents net income as a percentage of operating revenues) for 2023, compared to 13.8% in the same period of 2022. We posted an 95.4% non-GAAP adjusted operating ratio(1) (operating expenses as a percentage of operating revenues, net of fuel surcharge) for the year ended December 31, 2023 compared to 84.8% for the same period of 2022. We had total assets of $1.5 billion and total stockholders' equity of $865.3 million at December 31, 2023. We achieved a return on assets of 0.9% and a return on equity of 1.7% over the year ended December 31, 2023, compared to 9.8% and 16.4% respectively, for 2022.On May 31, 2022 we completed our fourth acquisition within nine years. We acquired all the outstanding equity of Smith Transport. The Smith Transport acquisition added additional dry van truckload capacity to our core operations and this resulted in increased revenues and increased operating costs after May 31, 2022. Therefore, our financial results for 2022 only include Smith Transport activity from June 1, 2022 to December 31, 2022.On August 31, 2022 we completed our fifth acquisition within nine years. We acquired all the outstanding equity of CFI. The CFI acquisition added additional dry van truckload capacity to our core operations and this resulted in increased revenues and increased operating costs after August 31, 2022. Therefore, our financial results for 2022 only include CFI activity from September 1, 2022 to December 31, 2022.     (1)GAAP to Non-GAAP Reconciliation Schedule:Operating revenue, operating revenue excluding fuel surcharge revenue, fuel surcharge revenue, operating income, operating ratio, and adjusted operating ratio reconciliation (a)Twelve Months Ended December 31,20232022(in thousands)Operating revenue$ 1,207,458 $ 967,996 Less: Fuel surcharge revenue 173,817  169,173 Operating revenue excluding fuel surcharge revenue 1,033,641  798,823 Operating expenses 1,165,073  779,638 Less: Fuel surcharge revenue 173,817  169,173 Less: Amortization of intangibles 5,164  3,653 Less: Acquisition-related costs —  2,254 Less: Gain on sale of a terminal property —  (73,175) Adjusted operating expenses 986,092  677,733 Operating income 42,385  188,358 Adjusted operating income$ 47,549 $ 121,090 Operating ratio 96.5 % 80.5 %Adjusted operating ratio 95.4 % 84.8 %37(a)  Operating  revenue  excluding  fuel  surcharge  revenue,  as  reported  in  this  annual  report  is  based  upon  operating  revenue 
minus  fuel  surcharge  revenue.  Adjusted  operating  income  as  reported  in  this  annual  report  is  based  upon  operating  revenue 
excluding fuel surcharge revenue, less operating expenses, net of fuel surcharge revenue, non-cash amortization expense related 
to  intangible  assets,  acquisition-related  legal  and  professional  fees,  and  the  gain  on  sale  of  a  terminal  property.  Adjusted 
operating ratio as reported in this annual report is based upon operating expenses, net of fuel surcharge revenue, amortization of 
intangibles, acquisition-related costs, and the gain on sale of terminal property, as a percentage of operating revenue excluding 
fuel surcharge revenue. We believe that operating revenue excluding fuel surcharge revenue, adjusted operating income, and 
adjusted operating ratio are more representative of our underlying operations by excluding the volatility of fuel prices, which 
we cannot control, and removes items resulting from acquisitions or one-time transactions that do not reflect our core operating 
performance. Operating revenue excluding fuel surcharge revenue, adjusted operating income, and adjusted operating ratio are 
not  substitutes  for  operating  revenue,  operating  income,  or  operating  ratio  measured  in  accordance  with  GAAP.  There  are 
limitations  to  using  non-GAAP  financial  measures.  Although  we  believe  that  operating  revenue  excluding  fuel  surcharge 
revenue,  adjusted  operating  income,  and  adjusted  operating  ratio  improve  comparability  in  analyzing  our  period-to-period 
performance,  they  could  limit  comparability  to  other  companies  in  our  industry  if  those  companies  define  such  measures 
differently. Because of these limitations, operating revenue excluding fuel surcharge revenue, adjusted operating income, and 
adjusted operating ratio should not be considered measures of income generated by our business or discretionary cash available 
to  us  to  invest  in  the  growth  of  our  business.  Management  compensates  for  these  limitations  by  primarily  relying  on  GAAP 
results and using non-GAAP financial measures on a supplemental basis.

Our cash flow provided by operating activities for the twelve months ended December 31, 2023 was $165.3 million or 13.7% of 
operating revenues, compared to $194.7 million or 20.1% of operating revenues in 2022. During 2023, we used $67.9 million in 
net  investing  cash  flows,  which  was  primarily  the  result  of  $71.3  million  of  net  cash  used  for  the  purchase  of  property  and 
equipment. We used $208.6 million to purchase property and equipment and received $137.3 million from the sales of property 
and  equipment.  We  had  net  cash  of  $120.7  million  used  by  financing  activities  during  2023,  including  $114.1  million  of 
repayments of finance leases and debt and $6.3 million used to pay dividends to our shareholders. As a result, our cash, cash 
equivalents,  and  restricted  cash  decreased  by  $23.3  million  during  the  year  ended  December  31,  2023  to  $41.2  million. 
Unrestricted cash and cash equivalents decreased $21.3 million to $28.1 million.

We operate in a cyclical industry. In early 2022, freight demand was initially strong, following an extended period of freight 
demand at peak levels that began in mid 2020 and continued throughout 2021 and into 2022. Freight demand began to soften in 
the back half of 2022 and continued to degrade throughout all of 2023. We expect freight demand to remain challenged at lower 
demand levels in at least the first half of 2024 based upon the freight demand experienced in January and February of 2024. We 
expect  the  strategic  changes  that  we  have  implemented  during  2023  will  improve  our  operational  readiness  ahead  of  future 
expected freight demand growth, which could happen as soon as mid to late 2024. However, continued supply chain issues for 
tractors,  trailers  and  related  parts,  general  consumer  product  output  and  inventory  volatility,  consumer  demand,  the  political 
landscape, foreign wars, and disruption in oil and diesel markets all could create additional volatility regarding freight demand 
during 2024.

We continue to focus on providing quality service to targeted customers with a high density of freight in our regional operating 
areas.  Organic  growth  has  become  increasingly  difficult  for  traditional  over-the-road  truckload  carriers  given  a  shortage  of 
qualified  drivers  in  the  industry  and  availability  of  revenue  equipment  assets.  We  have  completed  two  recent  strategic 
acquisitions to combat these industry challenges. In addition, we continue to evaluate and explore different driving options and 
offerings  for  our  existing  and  potential  new  drivers  across  our  unique  mix  of  driver  offerings  at  Heartland  Express,  Millis 
Transfer, Smith Transport, and CFI.

The trucking industry has been faced with a qualified driver shortage. During 2021, increased freight demand, combined with 
the  COVID-19  pandemic,  intensified  an  already  challenging  qualified  driver  market.  Competition  for  qualified  drivers 
continued to be challenging in 2023 and is expected to be a challenge going forward due to the decreasing numbers of qualified 
drivers in our industry. However, driver availability began to change late in 2022 and into 2023, as a result of the degrading 
freight and economic environments and we believe certain drivers have moved from smaller less financially stable carriers to 
more financially stable carriers and from independent contractors to company drivers. Although there has been some increased 
movement  of  drivers  between  companies  in  our  industry,  the  issue  of  decreasing  amount  of  qualified  CDL  drivers  in  our 
industry  continues.  We  continually  explore  new  strategies  to  attract  and  retain  qualified  drivers  with  changes  in  market 
conditions  and  demands.  We  hire  the  majority  of  our  drivers  with  at  least  six  months  of  over-the-road  experience  and  safe 
driving records. As discussed below, the Company's driver training program provides an additional source of future potential 
professional drivers. In order to attract and retain experienced drivers who understand the importance of customer service, we 
have sought to solidify our position as an industry leader in driver compensation in our operating markets and for the services 
we provide. We have continued to get more creative in providing better pay, benefits, equipment, and facilities for our drivers. 
Our comprehensive driver compensation and benefits program rewards drivers for years of service and safe operating mileage 

38

benchmarks, which are critical to our operational and financial performance. Certain driver pay packages include minimum pay 
protection provisions, future pay increases based on years of continued service with us, increased rates for accident-free miles 
of  operation,  detention  pay,  and  other  pay  programs  to  assist  drivers  with  unproductive  time  associated  with  circumstances 
outside  of  their  control,  such  as  inclement  weather,  equipment  breakdowns,  and  customer  issues.  As  a  result  of  the  freight 
environment  during  2023,  we  paid  more  through  these  programs,  resulting  in  an  increase  of  driver  pay  per  mile  and  as  a 
percentage  of  revenue.  We  believe  that  our  driver  compensation  and  benefits  package  is  consistently  among  the  best  in  the 
industry. We are committed to investing in our drivers and compensating them for safety as both are key to our operational and 
financial performance. Currently over 10% of our driver employees, individually, have achieved 1.0 million safe miles.

Growth History and Capital Allocation

In addition to past organic growth through the development of our regional operating areas, we have completed ten acquisitions 
since  1986  with  the  most  recent  and  our  fifth  acquisition  since  2013,  CFI,  occurring  on  August  31,  2022  following  the 
acquisition of Smith Transport on May 31, 2022. These ten acquisitions have enabled us to solidify our position within existing 
regions, expand into new operating regions, expand service offerings to address longer length of haul needs from customers, 
pursue  new  customer  relationships  in  new  markets,  as  well  as  expand  business  relationships  with  current  customers  in  new 
markets.  We  are  highly  selective  about  acquisitions,  with  our  main  criteria  being  (i)  safe  operations,  (ii)  high  quality 
professional truck drivers, (iii) fleet profile that is compatible with our philosophy or can be replaced economically, and (iv) 
freight  profile  that  will  allow  a  path  to  a  low-80s  operating  ratio  upon  full  integration,  application  of  our  cost  structure,  and 
freight optimization, including exiting certain business that fails to meet our operating profile. We have historically been a debt 
free organization, although with the acquisition of CFI we now have a significant amount of debt. We have also significantly 
lowered  our  debt  balance  from  2022  to  2023.  We  expect  to  continue  to  evaluate  acquisition  candidates  presented  to  us, 
however,  we  do  not  expect  to  make  any  significant  acquisitions  while  we  are  paying  down  debt.  We  believe  future  growth 
depends upon several factors including the level of economic growth and the related customer demand, the available capacity in 
the trucking industry, our ability to identify and consummate future acquisitions, our ability to integrate operations of acquired 
companies to realize efficiencies, and our ability to attract and retain experienced drivers that meet our hiring standards.

We manage our business primarily based on long-term cash flow generation prospects and return on equity, and we place less 
emphasis on quarterly earnings per share or short-term revenue volatility. When we are experiencing or expect favorable freight 
markets,  we  invest  in  fleet  expansion  internally,  dependent  on  our  ability  to  hire  drivers  that  meet  our  qualifications,  and 
through  acquisitions.  When  freight  markets  are  less  favorable,  we  concentrate  our  assets  on  customers  offering  the  most 
acceptable  returns  and  are  willing  to  shrink  our  fleet  to  maintain  margins  and  limit  net  capital  expenditures.  We  have  also 
deployed available cash opportunistically toward dividends and stock repurchases. However, we expect to focus primarily on 
paying down the debt resulting from our 2022 acquisitions in 2024. For the periods ended December 31, 2023, our operating 
cash flows as a percentage of operating revenues five-year average was 20.1%, our three-year average was 17.4%, and most 
recently for 2023 was 13.7%.

Tractor Strategy and Depreciation

Our  CODM  makes  all  revenue  equipment  purchasing  and  selling  decisions  on  a  combined  basis  based  primarily  on  age, 
condition, and current market conditions for the equipment regardless of which legacy fleet the equipment was associated with. 
Our  tractor  strategy  is  important  to  our  goals  and  differs  from  the  practices  of  many  of  our  peers.  We  strive  to  operate  a 
relatively new fleet to keep operating costs low, better driver comfort, and enhance dependability. We seek the flexibility to buy 
and sell tractors (and trailers) opportunistically to capitalize on new and used equipment markets, size our fleet to the volume of 
attractive freight, and manage cash tax expense. One method we use to accomplish these goals is to depreciate our new tractors 
(excludes assets acquired through an acquisition) for financial reporting purposes using the 125% declining balance method, in 
which depreciation is higher in early periods and tapers off in later periods. We believe this method more accurately reflects 
actual asset values and affords us the flexibility to sell tractors at most points during their life cycle without experiencing losses. 
In addition, the decline in depreciation during later periods is typically offset by increased repairs and maintenance expense as 
the  tractors  age,  which  keeps  our  total  operating  costs  more  uniform  over  the  operating  life  of  the  equipment.  Trailers  are 
depreciated using the straight-line method.

Revenue  equipment  acquired  through  acquisitions  is  generally  revalued  to  current  market  values  as  of  the  acquisition  date. 
Assets  obtained  more  than  a  year  prior  to  the  acquisition  by  the  acquired  company  are  depreciated  on  a  straight-line  basis 
aligned with the remaining period of expected use, whereas those obtained less than a year prior are depreciated consistent with 
newly  purchased  assets.  As  acquired  equipment  is  replaced,  our  fleet  returns  to  our  base  methods  of  declining  balance 
depreciation for tractors and straight-line depreciation for trailers. We believe our revenue equipment strategy is sound over the 
long  term.  However,  it  can  contribute  to  volatility  in  gain  on  sale  of  equipment  and  quarterly  earnings  per  share.  At 
December  31,  2023,  our  tractor  fleet  had  an  average  age  of  2.2  years  and  our  trailer  fleet  had  an  average  age  of  6.4  years. 

39

During 2024, we expect the age of both our tractor and trailer fleets to increase from the average age at December 31, 2023, based on estimated net capital expenditures in 2024.Fuel CostsAfter salaries, wages, and benefits, fuel expense was our next highest operating cost in 2023. Containment of fuel cost continues to be one of management's top priorities. Average DOE diesel fuel prices per gallon for 2023 and 2022 were $4.21 and $4.99, respectively. The average price per gallon in 2024, through February 12, 2024, was $3.90. During March 2022 the DOE average fuel prices increased to over $5.00 per gallon. The DOE average fuel cost remained above this elevated threshold for the period from March through most of 2022, although the DOE weekly average for the last four weeks of December 2022 fell below $5.00 per gallon. The trend of fuel prices below the $5.00 per gallon threshold has continued through 2023 and into 2024. We are not able to pass through all fuel price increases through fuel surcharge agreements with customers due to tractor idling time, along with empty and out-of-route miles. Therefore, our operating income is negatively impacted with increased net fuel costs (fuel expense less fuel surcharge revenue) in a rising fuel environment and is positively impacted in a declining fuel environment. We expect to continue to manage and implement fuel initiative strategies that we believe will effectively manage fuel costs. These initiatives include strategic fueling of our trucks, whether it be terminal fuel or over-the-road fuel, reducing tractor idle time, controlling out-of-route miles, controlling empty miles, utilizing on-board power units to minimize idling, educating drivers to save energy, trailer skirting, and increasing fuel economy through the purchase of newer, more fuel-efficient tractors.Results of OperationsThe following table sets forth the percentage relationships of expense items to total operating revenue for the periods indicated: Year Ended December 31, 20232022Operating revenue 100.0 % 100.0 %Operating expenses: Salaries, wages, and benefits 39.3 % 35.8 %Rent and purchased transportation 9.3  5.6 Fuel 17.6  20.1 Operations and maintenance 5.3  4.0 Operating taxes and licenses 1.8  1.7 Insurance and claims 3.7  3.6 Communications and utilities 0.9  0.7 Depreciation and amortization 16.5  13.7 Other operating expenses 5.5  5.3 Gain on disposal of property and equipment (3.4)  (10.0)   96.5 % 80.5 %Operating income 3.5 % 19.5 %Interest income 0.1 % 0.1 %Interest expense (2.0) % (0.9) %Income before income taxes 1.6 % 18.7 %Income tax expense 0.4  4.9 Net income 1.2 % 13.8 %Year Ended December 31, 2023 Compared with the Year Ended December 31, 2022The Company acquired CFI on August 31, 2022 and Smith Transport on May 31, 2022, therefore the operating results of the Company for the year ended December 31, 2022 includes the operating results of CFI and Smith Transport for four months and seven months after acquisition, respectively. The acquisitions impacted the change in operating revenues, salaries, wages and benefits, rent and purchased transportation, fuel expense, operations and maintenance, insurance and claims, depreciation and amortization, other operating expenses, and interest expense in 2022 compared to 2023 as further explained below.Operating revenue increased $239.5 million (24.7%), to $1,207.5 million for the year ended December 31, 2023 from $968.0 million for the year ended December 31, 2022. The increase in revenue was driven by an increase in trucking and other 40revenues  of  $234.8  million  and  an  increase  in  fuel  surcharge  revenue  of  $4.6  million.  The  increase  in  trucking  and  other 
revenues was primarily from the acquisitions of Smith Transport and CFI. The increased fuel surcharge revenue was the result 
of  increased  miles  driven  as  a  result  of  the  acquisitions,  partially  offset  by  lower  average  DOE  diesel  fuel  prices  in  2023. 
Operating  revenues  (the  total  of  trucking  and  fuel  surcharge  revenue)  are  primarily  earned  based  on  loaded  miles  driven  in 
providing  truckload  services.  The  number  of  loaded  miles  is  affected  by  general  freight  supply  and  demand  trends  and  the 
number of tractors. The number of tractors is directly affected by the number of available drivers providing capacity to us. The 
increase in total miles was a result of the additional capacity acquired. The freight rates, earned on miles driven, were generally 
soft due to weak market conditions and demand for freight services in 2023 compared to early 2022 and 2021. For 2024, we 
expect  freight  demand  to  remain  challenged  at  lower  demand  levels  during  the  first  half  of  2024  or  longer  based-upon  the 
freight demand experienced in January and February of 2024. Freight demand growth could happen as soon as mid to late 2024. 

Our operating revenues are reviewed regularly by our CODM on a combined basis across the U.S. due to the similar nature of 
our  services  offerings  and  related  similar  base  pricing  structure.  The  operating  revenues  increase  was  the  net  result  of  an 
increase in loaded miles as a result of more drivers following our 2022 acquisitions offset with a decrease in the average rate 
per loaded mile.

Fuel surcharge revenues represent fuel costs passed on to customers based on customer specific fuel surcharge recovery rates 
and  billed  loaded  miles.  Fuel  surcharge  revenues  increased  $4.6  million  primarily  as  a  result  of  an  increase  of  miles  driven 
following  our  2022  acquisitions,  offset  by  a  decrease  in  average  DOE  diesel  fuel  prices  of  15.5%  during  2023  compared  to 
2022, as reported by the DOE .

Rent  and  purchased  transportation  increased  $58.4  million,  to  $112.7  million  for  the  year  ended  December  31,  2023  from 
$54.3 million for the same period of 2022. The significant increase resulted from the acquisition of CFI which included more 
purchased transportation utilized throughout their operations, including independent contractors and other third party brokerage 
relationships.  Further  contributing  to  the  rent  and  purchased  transportation  increase  is  the  lease  expense  from  the  equipment 
leases that came with the acquisition of Smith Transport along with terminal leases entered into after selling certain properties.

Salaries, wages, and benefits increased $128.5 million (37.1%), to $474.8 million for the year ended December 31, 2023 from 
$346.3 million in the 2022 period. Salaries, wages, and benefits increased primarily due to the increase in the number of drivers 
and support staff following our 2022 acquisitions. In response to hiring and retention challenges in our industry we continue to 
get  more  creative  in  providing  better  pay,  driving  opportunities,  benefits,  equipment,  and  facilities  for  our  drivers.    Our  pay 
protection  programs  assist  drivers  with  unproductive  time  associated  with  circumstances  outside  of  their  control,  such  as 
inclement weather, equipment breakdowns, and customer issues. As a result of the freight environment during 2023 we paid 
more through these programs, resulting in an increase of driver pay per mile. These programs have helped with driver retention 
and we believe the increased driver pay is an investment in the future. 

Fuel increased $17.6 million (9.1%), to $212.2 million for the year ended December 31, 2023 from $194.6 million for the same 
period of 2022. The increase in fuel was primarily due to more miles driven following our 2022 acquisitions, partially offset by 
lower average diesel price per gallon (15.5%) as reported by the DOE. The average DOE diesel fuel prices per gallon for 2023 
and 2022 were $4.21 and $4.99, respectively. During March 2022 DOE average fuel prices increased to over $5.00 per gallon. 
The  DOE  average  fuel  cost  remained  above  this  elevated  threshold  for  the  period  from  March  through  December  31,  2022, 
although  the  DOE  weekly  average  for  the  last  four  weeks  of  December  2022  fell  below  $5.00  per  gallon.  The  trend  of  fuel 
prices below the $5.00 per gallon threshold has continued through December 31, 2023. The average DOE diesel fuel price into 
February  2024  is  down  7.5%  compared  to  the  2023  DOE  average  price.  We  cannot  currently  predict  whether  the  trend  of 
declining fuel prices from the historic highs experienced during 2022 will continue.

Depreciation and amortization increased $66.0 million (49.6%), to $199.0 million during the year ended December 31, 2023 
from $133.0 million in the same period of 2022. The increase in depreciation and amortization is primarily due to an increase in 
quantity of depreciated equipment from the Smith Transport and CFI acquisitions. We expect depreciation expense in 2024 to 
be approximately $180 million to $185 million.

Operating  and  maintenance  expense  increased  $24.3  million  (62.1%),  to  $63.4  million  during  the  year  ended  December  31, 
2023,  from  $39.1  million  in  the  same  period  of  2022.  Operating  and  maintenance  costs  increase  is  mainly  attributable  to  an 
increase  in  miles  driven  and  increased  costs  of  our  expanded  fleet  of  revenue  equipment  following  our  2022  acquisitions, 
including  the  operation  of  slightly  older  equipment.  Equipment  selling  activity  further  contributed  to  the  increase  as 
maintenance items are regularly identified during associated inspections. There was an 122.2% increase in volume of trailers 
sold during 2023 as compared to 2022, and a 73.9% increase in the quantity of tractors sold. The increase in sold equipment 
was primarily due to the increased fleet size as a result of our 2022 acquisitions. At December 31, 2023, the Company’s tractor 
fleet had an average age of 2.2 years and the Company's trailer fleet had an average age of 6.4 years. The average age of our 

41

  
tractor and trailer fleets was increased by the inclusion of the Smith Transport and CFI equipment obtained through our 2022 
acquisitions.

Operating  taxes  and  licenses  expense  increased  $5.4  million  (33.1%),  to  $21.8  million  during  the  year  ended  December  31, 
2023 from $16.4 million in 2022, due to an increase in number of revenue equipment units (tractors and trailers) licensed in 
2023 as compared to 2022. The increase in number of revenue units licensed is the result of our 2022 acquisitions.

Insurance and claims expense increased $10.9 million (31.5%), to $45.3 million during the year ended December 31, 2023 from 
$34.4 million in 2022. There was an increase in volume of claims associated with the increase in risk exposure resulting from 
more miles driven, along with an increase in insurance premiums in 2023 compared to 2022 as a result of the 2022 acquisitions. 
The  overall  cost  to  insure  revenue  equipment,  on  a  per  unit  basis,  has  increased  in  recent  years  due  to  a  lack  of  insurance 
capacity across the transportation industry, mainly as a result of the current legal environment. Certain insurance carriers that 
provide excess insurance coverage currently and for past claim years have encountered financial issues. In recent years there 
have been several insurance carriers that have exited the excess reinsurance market. Insurance carriers have raised premiums 
and  collateral  requirements  for  many  businesses,  including  trucking  companies.  In  our  April  2023  renewal  we  increased 
retained  claim  exposure  in  response  to  the  premium  increase  trend,  but  also  were  able  to  increase  our  aggregate  excess 
coverage. Our premiums are subject to upward or downward adjustments based on claims experience with the opportunity for 
net  savings  if  we  have  positive  claims  experience.  As  a  result,  our  insurance  and  claims  expense  could  likely  increase  with 
unfavorable claims experience. 

Other operating expenses increased $15.0 million (29.1%), to $66.4 million, during the year ended December 31, 2023 from 
$51.4 million in 2022, due mainly to increased variable costs associated with the increase of revenue equipment units in our 
fleet and miles driven as a result of our 2022 acquisitions.

Gains  on  the  disposal  of  property  and  equipment  decreased  $55.8  million  (57.6%),  to  $41.1  million  during  the  year  ended 
December 31, 2023, from $96.9 million in the same period of 2022. The decrease was primarily due to a $47.5 million decrease 
from the sale of a terminal facilities, $6.6 million decrease in gains on sales of trailer equipment and a $1.6 million decrease in 
gains on sales of tractor equipment. The decrease in gains on trailer sales was primarily due to a 77.2% decrease in the gains per 
unit sold in 2023 as compared to 2022. Gains on tractor equipment sales decreased as a result of a 50.8% decrease in gains per 
tractor sold. We currently expect lower capital investment and sale transactions for equipment in 2024 as a result of the current 
depressed  used  equipment  market  as  compared  to  the  cost  of  new  tractors  and  trailers.  Based  on  currently  agreed  upon 
equipment deals we expect equipment transaction gains to be insignificant during 2024.

Interest expense increased $15.6 million (182.7%), to $24.2 million during the year December 31, 2023 from $8.6 million in 
2022. The interest expense is made up of $22.7 million from the Credit Facilities coinciding with the acquisition of CFI while 
the remaining $1.5 million is the result of debt and financing leases assumed through the Smith Transport acquisition. Based on 
debt  repayments  made  during  2023,  along  with  projected  debt  paydowns  in  2024,  we  expect  interest  expense  to  decrease  in 
2024.

Our  effective  tax  rate  was  25.6%  and  26.2%  for  the  twelve  months  ended  December  31,  2023  and  2022,  respectively.  The 
decrease  in  the  effective  tax  rate  is  primarily  the  result  of  favorable  return  to  provision  adjustments  more  than  offsetting  the 
unfavorable increase in permanent differences applicable in 2023 that were not in 2022.

Inflation and Fuel Cost

Most  of  our  operating  expenses  are  inflation-sensitive,  with  inflation  generally  producing  increased  costs  of  operations.  In 
recent  years  there  has  been  an  inflation  uptick.  Significant  price  increases  in  original  equipment  manufacturer  revenue 
equipment  has  impacted  the  cost  for  us  to  acquire  new  equipment.  While  there  was  a  corresponding  inflationary  impact  to 
prices offered on the sale of our used equipment during prior years, the market for used equipment softened significantly during 
2023.  Inflation  has  also  impacted  the  cost  of  parts  for  equipment  repairs  and  maintenance,  inclusive  of  tires.  The  continued 
qualified  driver  shortage  experienced  by  the  trucking  industry  has  had  the  effect  of  increasing  compensation  paid  to  drivers. 
Our pay protection programs assist drivers with unproductive time associated with circumstances outside of their control, such 
as inclement weather, equipment breakdowns, and customer issues. As a result of the freight environment during 2023 we paid 
more  through  these  programs,  resulting  in  an  increase  of  driver  pay  per  mile.  Significant  inflation  has  been  experienced  in 
insurance  and  claims  cost  related  to  health  insurance  and  claims  as  well  as  auto  liability  insurance  and  claims.  Further, 
innovations in equipment technology, EPA mandated new engine emission requirements and driver comfort have also resulted 
in  higher  tractor  prices.  We  have  the  ability  to  limit  new  equipment  purchases  given  our  average  age  of  revenue  equipment, 
particularly our tractor fleet, is in the top tier of our industry. We do not believe that extending our trade cycle in 2024 will 
significantly increase operations and maintenance expense compared to the rest of the industry. We historically have limited the 

42

effects  of  inflation  through  increases  in  freight  rates  and  certain  cost  control  efforts.  Over  the  long  term,  general  economic 
growth  and  industry  supply  and  demand  conditions  have  allowed  rate  increases,  although  the  rate  increases  received  have 
significantly lagged the increases in tractor prices and related depreciation expense.

In  addition  to  inflation,  significant  fluctuations  in  fuel  prices  can  adversely  affect  our  operating  results  and  profitability.  We 
have  attempted  to  limit  the  effects  of  increases  in  fuel  prices  through  certain  cost  control  efforts  and  our  fuel  surcharge 
program.  We  impose  fuel  surcharges  on  substantially  all  accounts.  Although  we  historically  have  been  able  to  pass  through 
most  long-term  increases  in  fuel  prices  and  operating  taxes  to  customers  in  the  form  of  surcharges  and  higher  rates,  these 
arrangements generally do not fully protect us from short-term fuel price increases or continued rising price environments like 
we experienced throughout 2021 and 2022. These arrangements also may prevent us from receiving the full benefit of any fuel 
price  decreases.  Additionally,  we  are  not  able  to  recover  fuel  surcharge  on  empty  miles,  out  of  route  miles,  or  fuel  used  in 
idling. Empty miles, out of route miles and idling were all elevated in 2023 as a result of lower freight demand throughout the 
year.

Liquidity and Capital Resources

The growth of our business requires significant investments in new revenue equipment. Historically, except for acquisitions, we 
have  been  debt-free,  funding  revenue  equipment  purchases  with  our  primary  sources  of  liquidity,  cash  flow  provided  by 
operating activities and proceeds from sales of used equipment. In conjunction with the acquisition of CFI on August 31, 2022, 
(the  “CFI  Closing  Date”),  Heartland  entered  into  a  $550.0  million  unsecured  credit  facility  which  included  a  $100.0  million 
revolving  line  of  credit  (“Revolving  Facility”)  and  $450.0  million  in  term  loans  (“Term  Facility”  and,  together  with  the 
Revolving Facility, the “Credit Facilities”). The Credit Facilities includes a consortium of lenders, including joint bookrunners 
JPMorgan Chase Bank, N.A. and Wells Fargo Bank, National Association (“Wells Fargo”). 

The Credit Facilities replaced the previous credit arrangements in place for the Company which consisted of a November 2013 
Credit  Agreement  with  Wells  Fargo,  along  with  an  asset-based  credit  facility  with  Citizens  Bank  of  Pennsylvania  that  was 
assumed as part of the acquisition of Smith Transport on May 31, 2022. 

The full amount of the Term Facility was made in a single draw on August 31, 2022 and amounts borrowed under the Term 
Facility that are repaid or prepaid may not be reborrowed. The Term Facility amortizes in quarterly installments which began in 
September 2023, at 5% per annum through June 2025 and 10% per annum from September 2025 through June 2027, with the 
balance due on the date that is five years from the CFI Closing Date. Based on debt repayments made through December 31, 
2023, required minimum payments have been covered through March 31, 2027.

The  Revolving  Facility  consists  of  a  five-year  revolving  credit  facility  with  aggregate  commitments  in  an  amount  equal  to 
$100.0 million, of which up to $50.0 million  is available for the issuance of letters of credit, and including a swingline facility 
in an amount equal to $20.0 million. The Revolver will mature and the commitments thereunder will terminate on the date that 
is five years after the CFI Closing Date. Amounts repaid under the Revolving Facility may be reborrowed. The Credit Facilities 
include  an  uncommitted  accordion  feature  pursuant  to  which  the  Company  may  request  up  to  $275.0  million  in  incremental 
revolving or term loans, subject to lender approvals.

The indebtedness, obligations, and liabilities under the Credit Facilities are unconditionally guaranteed, jointly and severally, on 
an unsecured basis by the Company, Borrower, and certain other subsidiaries of the Company. The Borrower may voluntarily 
prepay  outstanding  loans  under  the  Credit  Facilities  in  whole  or  in  part  at  any  time  without  premium  or  penalty,  subject  to 
payment of customary breakage costs in the case Secured Overnight Financing Rate (“SOFR”) rate loans.

The  Credit  Facilities  contain  usual  and  customary  events  of  default  and  negative  covenants  for  a  facility  of  this  nature 
including,  among  other  things,  restrictions  on  the  Company’s  ability  to  incur  certain  additional  indebtedness  or  issue 
guarantees,  to  create  liens  on  the  Company’s  assets,  to  make  distributions  on  or  redeem  equity  interests  (subject  to  certain 
exceptions,  including  that  (a)  the  Company  may  pay  regularly  scheduled  dividends  on  the  Company’s  common  stock  not  to 
exceed $10.0 million during any fiscal year and (b) the Company may make any other distributions so long as it maintains a net 
leverage ratio not greater than 2.50 to 1.00), to make investments and to engage in mergers, consolidations, or acquisitions. The 
Credit Facilities contain customary financial covenants, including (i) a maximum net leverage ratio of 2.75 to 1.00, measured 
quarterly on a trailing twelve-month basis, and (ii) a minimum interest coverage ratio of 3.00 to 1.00, measured quarterly on a 
trailing  twelve-month  basis.  We  were  in  compliance  with  the  respective  financial  covenants  at  December  31,  2023  and  have 
been in compliance since the inception of the Credit Facilities.

Outstanding borrowings under the Credit Facilities will accrue interest, at the option of the Borrower, at a per annum rate of (i) 
for an “ABR Loan”, the alternate base rate (defined as the interest rate per annum equal to the highest of (a) the variable rate of 

43

interest announced by the administrative agent as its “prime rate”, (b) 0.50% above the Federal Funds Rate, (c) the Term SOFR 
for an interest period of one-month plus 1.1%, or (d) 1.00%) plus the applicable margin or (ii) for a “SOFR Loan”, the Term 
SOFR  Rate  for  an  interest  period  of  one,  three  or  six-months  as  selected  by  Company  plus  the  applicable  margin.  The 
applicable  margin  for  ABR  Loans  ranges  from  0.250%  to  0.875%  and  the  applicable  margin  for  SOFR  Loans  ranges  from 
1.250% to 1.875%, depending on the Company’s net leverage ratio.

We  had  $275.0  million  outstanding  on  the  Term  Facility  and  no  outstanding  under  the  Revolving  Facility  at  December  31, 
2023. As of February 26, 2024 the outstanding balance on the Term Facility was $265.0 million. Outstanding letters of credit 
associated  with  the  Revolving  Facility  at  December  31,  2023  were  $12.0  million.  As  of  December  31,  2023,  the  Revolving 
Facility  available  for  future  borrowing  was  $88.0  million.  As  of  December  31,  2023  the  weighted  average  interest  rate  on 
outstanding borrowings under the Credit Facilities was 7.1%. 

The  May  31,  2022  acquisition  of  Smith  Transport  included  the  assumption  of  $46.8  million  of  debt  and  financing  lease 
obligations associated with the fleet of revenue equipment of which $26.2 million was outstanding at December 31, 2023, (the 
"Smith Debt"). The Smith Debt has $7.7 million of outstanding principal and is made up of installment notes with a weighted 
average interest rate of 4.4% at December 31, 2023, due in monthly installments with final maturities at various dates ranging 
from  March  2024  to  January  2029,  secured  by  related  revenue  equipment.  The  remaining  Smith  Debt  of  $18.5  million  are 
finance lease obligations with a weighted average interest rate of 3.9% at December 31, 2023, due in monthly installments with 
final maturities at various dates ranging from October 2024 to April 2026 with the weighted average remaining lease term of 
1.7 years.

At December 31, 2023, we had $28.1 million in cash and cash equivalents, $281.5 million in outstanding debt, $18.5 million in 
finance  lease  liabilities,  $17.4  million  in  operating  lease  obligations,  and  $88.0  million  available  borrowing  capacity  on  the 
Revolving Facility.

We  intend  to  diligently  pay  down  the  debt  we  incurred  and  assumed  to  complete  our  most  recent  acquisitions,  while 
maintaining our regular quarterly dividends and funding our ongoing capital expenditure needs. While we are paying down the 
debt,  we  do  not  currently  expect  to  declare  special  dividends,  repurchase  shares  of  our  common  stock,  or  make  significant 
acquisitions, however we will remain flexible to ensure the best deployment of our capital.

Operating  cash  flow  for  2023  was  $165.3  million  compared  to  $194.7  million  for  2022.  This  $29.4  million  decrease  was 
primarily due to a $16.5 million decrease in net income net of non-working capital adjustment items, along with $12.9 million 
less cash used in working capital items. Cash flow from operating activities was 13.7% of operating revenues for the year ended 
December 31, 2023, compared to 20.1% for the same period of 2022.

Cash flows used in investing activities were $67.9 million during 2023, representing a decrease in cash used of $595.4 million 
compared  to  cash  flows  used  in  investing  activities  of  $663.3  million  during  2022.  The  decrease  in  cash  used  in  investing 
activities  was  mainly  the  result  of  net  cash  of  $675.9  million  used  in  2022  for  the  acquisitions  of  Smith  Transport  and  CFI, 
partially offset by $83.5 million more net cash used by property and equipment in 2023, compared to net proceeds for property 
and equipment in 2022. The net cash provided by property and equipment in 2022 was the result of the significant proceeds 
received from the sale of a terminal property. We currently anticipate less net capital expenditures for revenue equipment in 
2024 compared to 2023.

Cash  flows  used  in  financing  activities  increased  $479.9  million  in  2023  compared  to  2022.  The  $120.7  million  used  in 
financing activities during 2023 included $114.1 million of repayments of finance leases and debt and $6.3 million used to pay 
dividends to our shareholders. In 2022, $359.3 million was provided by financing activities including $447.3 million proceeds 
from issuance of long-term debt for the purchase of CFI, offset by $81.5 million used for repayments of finance leases and debt 
along with $6.3 million to pay dividends.

We have a stock repurchase program with 6.6 million shares remaining authorized for repurchase as of December 31, 2023 and 
the program has no expiration date. There were no shares repurchased in the open market during the years ended December 31, 
2023  and  2022.  While  we  are  paying  down  the  debt,  we  do  not  currently  expect  to  repurchase  shares  of  our  common  stock, 
however we will remain flexible to ensure the best deployment of our capital. Any future repurchases will depend on market 
conditions,  cash  flow  requirements,  securities  law  limitations,  and  other  factors.  The  share  repurchase  authorization  is 
discretionary and has no expiration date.

We  had  net  payments  of  $30.1  million  and  $44.0  million  for  income  taxes,  net  of  refunds,  in  the  twelve  months  ended 
December 31, 2023 and 2022, respectively. Tax payments year over year decreased for the twelve months ended December 31, 

44

 
2023 due to a decrease in estimated tax liability primarily due to irregular tax gains realized in 2022 and the reduction in book taxable income in 2023.Management believes we have adequate liquidity to meet our current and projected needs in the foreseeable future. Management believes we will continue to have significant capital requirements over the long-term, which we expect to fund with current available cash, cash flows provided by operating activities, proceeds from the sale of used equipment and to a lesser extent, available capacity on the Credit Facilities.Contractual Obligations and Commercial CommitmentsThe Company's material cash requirements include the following contractual obligations and commercial commitments at December 31, 2023. Payments due by period (in millions)Contractual ObligationsTotalLess than 1 year1–3 years3–5 yearsMore than 5 yearsPurchase obligation (1)$ 6.9 $ 6.9 $ — $ — $ — Obligations for unrecognized tax benefits (2) 6.3  —  —  —  6.3  $ 13.2 $ 6.9 $ — $ — $ 6.3  (1)Relates mainly to our commitment on revenue equipment purchases, net of estimated sale values of tractor equipment where we have contracted values for used equipment.(2)Obligations for unrecognized tax benefits represent potential liabilities and includes interest and penalties. We are unable to reasonably determine when these amounts will be settled. See below for a detailed discussion of our unrecognized tax benefits.At December 31, 2023, we had a total of $5.5 million in gross unrecognized tax benefits included in long-term income taxes payable in the consolidated balance sheets. Of this amount, $4.4 million represents the amount of unrecognized tax benefits that, if recognized, would impact our effective tax rate as of December 31, 2023. The total net amount of accrued interest and penalties for such unrecognized tax benefits was $0.7 million at December 31, 2023, and is included in long-term income taxes payable within the consolidated balance sheet. Income tax expense is increased each period for the accrual of interest on outstanding positions and penalties when the uncertain tax position is initially recorded. Income tax expense is reduced in periods by the amount of accrued interest and penalties associated with reversed uncertain tax positions due to lapse of applicable statute of limitations, when applicable, or when a position is settled. These unrecognized tax benefits relate to risks associated with state income tax filing positions for our corporate subsidiaries.A reconciliation of the obligations for unrecognized tax benefits is as follows:December 31, 2023(in thousands)Gross unrecognized tax benefits $ 5,522 Accrued penalties and interest associated with the unrecognized tax benefits (net of benefit of interest deduction) 748 Obligations for unrecognized tax benefits$ 6,270 A number of years may elapse before an uncertain tax position is audited and ultimately settled. It is difficult to predict the ultimate outcome or the timing of resolution for uncertain tax positions. It is reasonably possible that the amount of unrecognized tax benefits could significantly increase or decrease within the next twelve months. These changes could result from the expiration of the statute of limitations, examinations or other unforeseen circumstances. We do not have any outstanding litigation related to income tax matters. At this time, management’s best estimate of the reasonably possible change in the amount of gross unrecognized tax benefits is approximately no change to an increase of $1.0 million during the next twelve months, due to the net combination of estimated additions and expiration of certain statute of limitations. The federal statute of limitations remains open for the years 2020 and forward. Tax years 2013 and forward are subject to audit by state tax authorities depending on the tax code and administrative practice of each state.45Critical Accounting Policies and Estimates

The  preparation  of  financial  statements  in  conformity  with  U.S.  generally  accepted  accounting  principles  ("GAAP")  requires 
management  to  make  estimates  and  assumptions  that  affect  the  reported  amounts  of  assets  and  liabilities  at  the  date  of  the 
financial  statements  and  the  reported  amounts  of  revenues  and  expenses  during  the  reporting  periods.  Management  routinely 
makes  judgments  and  estimates  about  the  effect  of  matters  that  are  inherently  uncertain.  As  the  number  of  variables  and 
assumptions  affecting  the  probable  future  resolution  of  the  uncertainties  increase,  these  judgments  become  even  more 
subjective  and  complex.  We  have  identified  certain  accounting  policies  and  estimates,  described  below,  that  are  the  most 
important to the portrayal of our current financial condition and results of operations.

The most significant accounting policies and estimates that affect the financial statements include the following:

Revenue equipment estimated useful lives and salvage values

Over 95% of our total miles comes from company drivers operating the Company's revenue equipment. Management estimates 
the useful lives of revenue equipment based on estimated period of use for the asset. It has been our historical practice to buy 
new tractor and trailer equipment directly from manufacturers. Tractors and trailers are depreciated using the 125% declining 
balance  method  for  new  tractors  (excludes  assets  acquired  in  an  acquisition)  and  straight-line  method,  respectively,  over  the 
estimated  useful  life  down  to  an  estimated  salvage  value.  Management  believes  this  is  the  best  matching  of  depreciation 
expense with the decline in estimated tractor and trailer values based on the use of the tractor and trailers. Revenue equipment 
acquired through acquisitions is generally revalued to current market values as of the acquisition date. Assets obtained more 
than a year prior to the acquisition by the acquired company are depreciated on a straight-line basis aligned with the remaining 
period of expected use, whereas those obtained less than a year prior are depreciated consistent with newly purchased assets. As 
acquired equipment is replaced, our fleet returns to our base methods of declining balance depreciation for tractors and straight-
line  depreciation  for  trailers.  Depreciable  lives  of  tractors  and  trailers  are  5  and  7  years,  respectively,  when  purchased  new. 
Management estimates the useful lives on tractors based on average miles per truck per year as well as manufacturer warranty 
periods. We have not historically run tractors outside of manufacturer warranty periods. Management estimates the useful lives 
of trailers based on manufacturer warranty periods as well as our internal maintenance programs. Estimates of salvage value are 
based  upon  the  expected  market  values  of  equipment  at  the  end  of  the  expected  useful  life.  A  key  component  to  expected 
market  values  of  equipment  is  our  historical  maintenance  programs  which  in  management's  opinion  are  critical  to  the  resale 
value  of  equipment.  Management  selects  depreciation  methods  that  it  believes  most  accurately  reflects  the  timing  of  benefit 
received from the applicable assets. It is reasonably likely that changing revenue equipment markets could result in a change in 
depreciable life or salvage value estimate. Management believes that a change in estimate will not significantly affect the long-
term  financial  condition  of  the  Company  or  its  ability  to  fund  its  continuing  operations.  A  change  in  estimate  would  impact 
depreciation  and  amortization  in  the  consolidated  statements  of  comprehensive  income  and  revenue  equipment  in  the 
consolidated balance sheets. We have not had any material changes to our estimate methodology in the past three years.

Auto Liability and Workers’ Compensation Claims Reserve

The Company is self-insured for a portion of the risk related to auto liability and workers' compensation. Management estimates 
accruals for the self-insured portion of pending accident liability and workers’ compensation claims by evaluating the nature 
and  severity  of  individual  claims  and  by  estimating  future  claims  development  based  upon  historical  development  trends, 
utilizing the facts and circumstances known on the applicable balance sheet date. The accruals are made up of individual case 
estimates, including reserve development, and estimates of incurred-but-not-reported losses based upon past experience. Auto 
liability and workers' compensation unpaid liabilities are determined by projecting the estimated ultimate loss related to a claim, 
less actual costs paid to date. Industry development as well as our historical case results are used to determine development of 
individual  case  claims.  The  estimates  rely  on  the  assumption  that  historical  claim  patterns  are  an  accurate  representation  for 
future claims that have been incurred but not completely paid. The ultimate resolution of these claims may be for an amount 
significantly different than the amount estimated by management and case reserves are continually adjusted as new or revised 
information becomes available on the status of each claim. There is a high level of estimation uncertainty related to determining 
the  severity  of  these  types  of  claims,  as  well  as  the  inherent  subjectivity  in  estimating  the  total  costs  to  settle  or  for  defense 
against these claims. These liabilities are undiscounted and represent management's best estimate of our ultimate obligations. 
The  actual  cost  to  settle  self-insured  claims  liabilities  may  differ  from  the  Company's  reserve  estimates  due  to  legal  costs, 
claims and information on known claims that have been incurred but not reported as well as various other uncertainties. It is 
reasonably  likely  that  the  ultimate  outcome  of  settling  all  outstanding  claims  will  be  more  or  less  than  the  estimated  claims 
liability at December 31, 2023. Management believes that the ultimate resolution of these claims will not significantly affect the 
long-term financial condition of the Company or its ability to fund its continuing operations. A change in estimate could impact 
salaries, wages and benefits (workers compensation) or insurance and claims (auto liability) in the consolidated statements of 

46

comprehensive income and insurance accruals in the consolidated balance sheets. We have not had any material changes to our 
estimate methodology in the past three years.

Business Combination Estimates

The  purchase  price  of  an  acquired  businesses  is  allocated  to  the  estimated  fair  values  of  the  assets  acquired  and  liabilities 
assumed as of the date of the acquisition. The calculations used to determine the fair value of the long-lived assets acquired, 
including  intangible  assets,  revenue  equipment  and  properties  can  be  complex  and  require  significant  judgment.  For  the 
valuation  of  long-lived  assets  we  weigh  many  factors  when  completing  these  estimates.  We  may  also  engage  independent 
valuation  specialists  to  assist  in  the  fair  value  calculations.  During  2022  we  engaged  valuation  specialists  to  assist  us  in 
determining the  fair value of intangible  assets,  revenue equipment  and properties acquired through our  acquisitions of Smith 
Transport and CFI. Goodwill is not amortized, but is subject to impairment testing on at least an annual basis and its valuation 
is directly impacted by the valuation estimates of the other acquired long-lived assets. We are also required to determine if an 
intangible asset has a finite or indefinite life. For intangible assets determined to have a finite life, we estimate the useful lives 
of  the  acquired  intangible  assets,  which  determines  the  amount  of  acquisition-related  amortization  expense  we  will  record  in 
future periods. While we use our best estimates and assumptions, our fair value estimates are inherently uncertain. During the 
measurement period, which may be up to one year from the acquisition date, we may record adjustments to the assets acquired 
and liabilities assumed, with the corresponding offset to goodwill. Any adjustments required after the one year measurement 
period would be recorded in the consolidated statements of income. The judgments required in determining the estimated fair 
values and expected useful lives assigned to each class of assets can significantly affect net income.

Income taxes

Significant management judgment is required to determine the provision for income taxes and to determine whether deferred 
income  taxes  will  be  realized.  Deferred  tax  assets  and  liabilities  are  measured  using  enacted  tax  rates  expected  to  apply  to 
taxable income in the years in which the temporary differences are expected to be recovered or settled. A valuation allowance is 
required to be established for the amount of deferred income tax assets that are determined not to be realizable. We have not 
recorded a valuation allowance against deferred tax assets as it is management's opinion that it is more likely than not we will 
be able to utilize the remaining deferred tax assets based on our history of profitability and taxable income.

Management  judgment  is  required  in  the  accounting  for  uncertainty  in  income  taxes  recognized  in  the  financial  statements 
based  on  recognition  threshold  and  measurement  attributes  for  the  financial  statement  recognition  and  measurement  of  a  tax 
position taken or expected to be taken in a tax return. The unrecognized tax benefits relate to risks associated with state income 
filing positions and not federal income tax filing positions. Measurement of uncertain income tax positions is based on statutes 
of limitations, penalty rates, and interest rates on a state by state and year by year basis.

New Accounting Pronouncements

See  Note  1  of  the  consolidated  financial  statements  for  a  full  description  of  recent  accounting  pronouncements  and  the 
respective dates of adoption and effects on results of operations and financial position.

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

General

We are exposed to market risk changes in interest rates during periods when we have outstanding borrowings and from changes 
in commodity prices, primarily fuel and rubber. We do not currently use derivative financial instruments for risk management 
purposes,  although  we  have  used  instruments  in  the  past  for  fuel  price  risk  management,  and  do  not  use  them  for  either 
speculation  or  trading.  Because  substantially  all  of  our  operations  are  confined  to  the  U.S.,  we  are  not  directly  subject  to  a 
material foreign currency risk.

Interest Rate Risk

We  had  $281.5  million  debt  outstanding  and  $18.5  million  in  finance  lease  liabilities  at  December  31,  2023.  Of  the  total 
$300.0  million  of  debt  and  finance  lease  liabilities  outstanding,  $275.0  million  is  subject  to  variable  interest  rates  and  the 
remainder is at fixed annual interest rates. Interest rates associated with borrowings under the Credit Facilities are based on the 
SOFR plus a spread based on the Company’s net leverage ratio. Increases in interest rates would currently impact our interest 
expense given we have outstanding borrowings subject to variable interest rates. An increase of 1.0% in the SOFR rate would 

47

drive an increase of $2.8 million in interest expense annually based on our current amount of debt outstanding that is subject to 
variable interest rates.

Commodity Price Risk

We  are  subject  to  commodity  price  risk  primarily  with  respect  to  purchases  of  fuel  and  rubber.  We  have  fuel  surcharge 
agreements with most customers that enable us to pass through most long-term price increases therefore limiting our exposure 
to commodity price risk. Fuel surcharges that can be collected do not always fully offset an increase in the cost of fuel as we are 
not able to pass through fuel costs associated with out-of-route miles, empty miles, and tractor idle time. Based on our actual 
fuel purchases for 2023, assuming miles driven, fuel surcharges as a percentage of revenue, percentage of unproductive miles, 
and miles per gallon remained consistent with 2023 amounts, a $1.00 increase in the average price of fuel per gallon, year over 
year, would decrease our income before income taxes by approximately $12.3 million. We use a significant amount of tires to 
maintain our revenue equipment. We are not able to pass through 100% of price increases from tire suppliers due to the severity 
and timing of increases and current rate environment. Historically, we have sought to minimize tire price increases through bulk 
tire purchases from our suppliers. Based on our tire purchases for 2023, a 10% increase in the price of tires would increase our 
tire purchase expense by $2.2 million, resulting in a corresponding decrease in income before income taxes.

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The reports of Grant Thornton, LLP, our independent registered public accounting firm, our consolidated financial statements, 
and the notes thereto, and the financial statement schedule are included beginning on page 51.

CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures – We have established disclosure controls and procedures (as defined in 
Rules  13a-15(e)  and  15d-15(e)  under  the  Exchange  Act)  to  ensure  that  material  information  relating  to  us,  including  our 
consolidated  subsidiaries,  is  made  known  to  the  officers  who  certify  our  financial  reports  and  to  other  members  of  senior 
management and the Board of Directors.

As of the end of the period covered by this report, we carried out an evaluation, under the supervision and with the participation 
of our management, including the Chief Executive Officer (Principal Executive Officer) and Chief Financial Officer (Principal 
Accounting and Financial Officer), of the effectiveness of the design and operations of our disclosure controls and procedures. 
Based upon that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and 
procedures were effective as of December 31, 2023.

Management’s Annual Report on Internal Control Over Financial Reporting – Management is responsible for establishing 
and  maintaining  adequate  internal  control  over  financial  reporting  (as  defined  in  Rules  13a-15(f)  and  15d-15(f)  under  the 
Exchange Act). Management, including our Chief Executive Officer and Chief Financial Officer, assessed the effectiveness of 
our  internal  control  over  financial  reporting  as  of  December  31,  2023.  In  making  this  assessment,  our  management  used  the 
criteria  for  effective  internal  control  over  financial  reporting  described  in  “Internal  Control-Integrated  Framework  (2013),” 
issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission  (COSO).  Based  on  this  assessment,  we 
have concluded that our internal control over financial reporting was effective as of December 31, 2023. 

A  company’s  internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance  regarding  the 
reliability  of  financial  reporting  for  external  purposes  in  accordance  with  generally  accepted  accounting  principles.  A 
company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of 
records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) 
provide  reasonable  assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial  statements  in 
accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made 
only  in  accordance  with  authorizations  of  management  and  directors  of  the  company;  and  (3)  provide  reasonable  assurance 
regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have 
a material effect on the financial statements.

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect  misstatements.  Also, 
projections  of  any  evaluation  of  effectiveness  to  future  periods  are  subject  to  the  risk  that  controls  may  become  inadequate 
because  of  changes  in  conditions,  or  that  the  degree  of  compliance  with  the  policies  or  procedures  may  deteriorate. 
Accordingly,  even  effective  internal  control  over  financial  reporting  can  only  provide  reasonable  assurance  of  achieving  its 
control objectives.

48

 
The Company’s internal control over financial reporting as of December 31, 2023 has been audited by Grant Thornton LLP, an independent registered public accounting firm as stated in its report which is included herein.Changes in Internal Control Over Financial Reporting – Except for the design, implementation, and testing of Smith Transport and CFI internal controls, there were no changes in the Company’s internal control over financial reporting (as defined in Rules 13a-15 and 15d-15 under the Exchange Act) that occurred during the twelve months ended December 31, 2023 that have materially affected, or were reasonably likely to materially affect, the Company’s internal control over financial reporting.Corporate Governance We have adopted a Governance Structure and Polices document which communicates our corporate governance strategy. We make these charters and policies available on our website at www.heartlandexpress.com (and in print to any shareholder who requests them, free of charge). Information on our website is not incorporated by reference into this Annual Report.Code of EthicsWe have adopted a code of ethics known as the “Code of Business Conduct and Ethics” that applies to our employees including the principal executive officer, principal financial officer, controller, and persons performing similar functions. In addition, we have adopted a code of ethics known as “Code of Ethics for Senior Financial Officers” that applies to our senior financial officers, including our chief executive officer, chief financial officer, treasurer, controller, and other senior financial officers performing similar functions who have been identified by the chief executive officer. We make these codes available on our website at www.heartlandexpress.com (and in print to any shareholder who requests them, free of charge). Information on our website is not incorporated by reference into this Annual Report.SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT, AND RELATED STOCKHOLDER MATTERSIn July 2011, a Special Meeting of Stockholders of Heartland Express, Inc. was held, at which meeting the approval of the Heartland Express, Inc. 2011 Restricted Stock Award Plan (the “2011 Plan”) was ratified. The 2011 Plan authorized the issuance of up to 0.9 million shares and is administered by the Compensation Committee of our Board of Directors (the “Committee”). In accordance with and subject to the provisions of the 2011 Plan, the Committee has the authority to determine all provisions of awards of restricted stock, including, without limitation, the employees who will receive awards, the number of shares awarded to individual employees, the time or times when awards will be granted, restrictions and other conditions (including, for example, the lapse of time) to which the vesting of awards may be subject, and other terms and conditions and form of agreement to be entered into by us and employees subject to awards of restricted stock. Per the terms of the awards, employees receiving awards will have all of the rights of a stockholder with respect to the unvested restricted shares including, but not limited to, the right to receive such cash dividends, if any, as may be declared on such shares from time to time and the right to vote such shares at any meeting of our stockholders.   The following table summarizes, as of December 31, 2023, information about the 2011 Plan:Number of Securities to be Issued upon Exercise of Outstanding Options, Warrants and RightsWeighted Average Stock Price of Outstanding Options, Warrants and RightsNumber of Securities Remaining Available for Future Issuance under Equity Compensation Plans (Excluding Securities Reflected in Column (a))(a)(b)(c)Equity compensation plan approved by stockholders 14,000  —  —   Total 14,000  —  — Column (a) represents unvested restricted stock awards outstanding under the 2011 Plan as of December 31, 2023. The weighted average stock price on the date of grant for outstanding restricted stock awards was $15.95, which is not reflected in column (b), because restricted stock awards do not have an exercise price. Column (c) represents the maximum aggregate number of shares of restricted stock that can be issued under the 2011 Plan as of December 31, 2023.49In May 2021, at the 2021 Annual Meeting of Stockholders, the approval of the Heartland Express, Inc. 2021 Restricted Stock Plan (the "2021 Plan") was ratified. The 2021 Plan made available up to 0.6 million shares for the purpose of making restricted stock grants to our eligible employees, directors and consultants.The following table summarizes, as of December 31, 2023, information about the 2021 Plan:Number of Securities to be Issued upon Exercise of Outstanding Options, Warrants and RightsWeighted Average Stock Price of Outstanding Options, Warrants and RightsNumber of Securities Remaining Available for Future Issuance under Equity Compensation Plans (Excluding Securities Reflected in Column (a))(a)(b)(c)Equity compensation plan approved by stockholders 71,768  —  460,992   Total 71,768  —  460,992 Column (a) represents unvested restricted stock awards outstanding under the 2021 Plan as of December 31, 2023. The weighted average stock price on the date of grant for outstanding restricted stock awards was $14.63, which is not reflected in column (b), because restricted stock awards do not have an exercise price. Column (c) represents the maximum aggregate number of shares of restricted stock that can be issued under the 2021 Plan as of December 31, 2023. We do not have any equity compensation plans that were not approved by stockholders.50INSERT - FINANCIAL STATEMENT OPINION REPORT OF INDEPENDENT REGISTERED PUBLIC 
ACCOUNTING FIRM - Page 1

51

    GT.COM Grant Thornton LLP is the U.S. member firm of Grant Thornton International Ltd (GTIL). GTIL and each of its member firms are separate legal entities and are not a worldwide partnership.      Board of Directors and Stockholders Heartland Express, Inc. Opinion on the financial statements  We have audited the accompanying consolidated balance sheets of Heartland Express, Inc. (a Nevada corporation) and subsidiaries (the “Company”) as of December 31, 2023 and 2022, the related consolidated statements of comprehensive income, stockholders’ equity, and cash flows for each of the three years in the period ended December 31, 2023, and the related notes and financial statement schedule II (collectively referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2023 and 2022, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2023, in conformity with accounting principles generally accepted in the United States of America.  We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the Company’s internal control over financial reporting as of December 31, 2023, based on criteria established in the 2013 Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”), and our report dated February 28, 2024 expressed an unqualified opinion. Basis for opinion  These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.  We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion. REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM   GRANT THORNTON LLP 2431 E. 61st Street, Suite 500 Tulsa, OK 74136  D +1 918 877 0800 F +1 918 877 0805 INSERT - FINANCIAL STATEMENT OPINION REPORT OF INDEPENDENT REGISTERED PUBLIC 
ACCOUNTING FIRM - Page 2

52

   Critical audit matter The critical audit matter communicated below is a matter arising from the current period audit of the financial statements that was communicated or required to be communicated to the audit committee and that: (1) relates to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.  Heartland auto liability claims accrual As described further in the notes to the consolidated financial statements, the Company is self-insured for a portion of its risk related to auto liability.  Self-insurance results when the Company insures itself by maintaining funds to cover possible losses rather than by purchasing an insurance policy. The Company accrues for the cost of the self-insured portion of unpaid claims by evaluating the nature and severity of individual claims and by estimating future claims development based upon historical development trends. The actual cost to settle self-insured claim liabilities may differ from the Company’s reserve estimates due to legal costs, claims that have been incurred but not reported, and various other uncertainties, including the inherent difficulty in estimating the severity of the claims and the potential judgment or settlement amount to dispose of the claim. We identified the estimation of the Heartland auto liability claims accrual subject to self-insured retention of $2.0 million or greater as a critical audit matter. Auto liability unpaid claims liabilities are determined by projecting the estimated ultimate loss related to a claim, less actual costs paid to date. These estimates rely on the assumption that historical claim patterns are an accurate representation of future claims that have been incurred but not completely paid. The principal considerations for assessing auto liability claims as a critical audit matter are the high level of estimation uncertainty related to determining the severity of these types of claims, as well as the inherent subjectivity in management’s judgement in estimating the total costs to settle or dispose of these claims. • Our audit procedures related to the auto liability claims reserve accrual included the following, among others. • We tested the effectiveness of controls over auto liability claims, including the completeness and accuracy of claims expenses and payments. • We tested management’s process for determining the auto liability accrual, including evaluating the reasonableness of the methods and assumptions used in estimating the ultimate claim losses with the assistance of an actuarial specialist. • We tested management’s claim reserve estimates by inspecting source documents to test key attributes of the claims data.  We have served as the Company’s auditor since 2018. Tulsa, Oklahoma February 28, 2024 INSERT - INTERNAL CONTROL OPINION REPORT OF INDEPENDENT REGISTERED PUBLIC 
ACCOUNTING FIRM - Page 1

53

    GT.COM Grant Thornton LLP is the U.S. member firm of Grant Thornton International Ltd (GTIL). GTIL and each of its member firms are separate legal entities and are not a worldwide partnership.      Board of Directors and Stockholders Heartland Express, Inc. Opinion on internal control over financial reporting We have audited the internal control over financial reporting of Heartland Express, Inc. (a Nevada corporation) and subsidiaries (the “Company”) as of December 31, 2023, based on criteria established in the 2013 Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”). In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2023, based on criteria established in the 2013 Internal Control—Integrated Framework issued by COSO. We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the consolidated financial statements of the Company as of and for the year ended December 31, 2023, and our report dated February 28, 2024 expressed an unqualified opinion on those financial statements. Basis for opinion The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Annual Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.  We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion. REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM   GRANT THORNTON LLP 2431 E. 61st Street, Suite 500 Tulsa, OK 74136  D +1 918 877 0800 F +1 918 877 0805 INSERT - INTERNAL CONTROL OPINION REPORT OF INDEPENDENT REGISTERED PUBLIC 
ACCOUNTING FIRM - Page 2

54

   Definition and limitations of internal control over financial reporting A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.  Tulsa, Oklahoma February 28, 2024 HEARTLAND EXPRESS, INC.AND SUBSIDIARIESCONSOLIDATED BALANCE SHEETS(in thousands, except per share amounts)ASSETSDecember 31, 2023December 31, 2022CURRENT ASSETS Cash and cash equivalents$ 28,123 $ 49,462 Trade receivables, net 102,740  139,819 Prepaid tires 10,650  11,293 Other current assets 17,602  26,069 Income tax receivable 10,157  3,139 Total current assets 169,272  229,782 PROPERTY AND EQUIPMENT  Land and land improvements 118,682  94,155 Buildings 149,780  143,899 Furniture and fixtures 6,835  6,946 Shop and service equipment 20,822  21,652 Revenue equipment 1,021,208  1,000,472 Construction in Progress 2,582  15,070   1,319,909  1,282,194 Less accumulated depreciation 434,558  308,936 Property and equipment, net 885,351  973,258 GOODWILL 322,597  320,675 OTHER INTANGIBLES, NET 98,537  103,701 DEFERRED INCOME TAXES, NET 1,494  1,224 OTHER ASSETS 14,953  19,894 OPERATING LEASE RIGHT OF USE ASSETS 17,442  20,954  $ 1,509,646 $ 1,669,488 LIABILITIES AND STOCKHOLDERS' EQUITYCURRENT LIABILITIES  Accounts payable and accrued liabilities$ 37,777 $ 62,712 Compensation and benefits 28,492  30,972 Insurance accruals 21,507  18,490 Long-term debt and finance lease liabilities - current portion 9,303  13,946 Operating lease liabilities - current portion 9,259  12,001 Other accruals 17,138  18,636 Total current liabilities 123,476  156,757 LONG-TERM LIABILITIES  Income taxes payable 6,270  6,466 Long-term debt and finance lease liabilities less current portion 290,696  399,062 Operating lease liabilities less current portion 8,183  8,953 Deferred income taxes, net 189,121  207,516 Accident and work comp accruals less current portion 26,640  35,257 Total long-term liabilities 520,910  657,254 COMMITMENTS AND CONTINGENCIES (Note 13)STOCKHOLDERS' EQUITY  Preferred stock, par value $.01; authorized 5,000 shares; none issued —  — Capital stock, common, $.01 par value; authorized 395,000 shares; issued 90,689 in 2023 and 2022; outstanding 79,039 and 78,984 in 2023 and 2022, respectively 907  907 Additional paid-in capital 4,527  4,165 Retained earnings 1,060,094  1,051,641 Treasury stock, at cost; 11,650 and 11,705 shares in 2023 and  2022, respectively (200,268)  (201,236)   865,260  855,477  $ 1,509,646 $ 1,669,488 The accompanying notes are an integral part of these consolidated financial statements.55HEARTLAND EXPRESS, INC.AND SUBSIDIARIESCONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME(in thousands, except per share amounts)Year Ended December 31, 202320222021OPERATING REVENUE$ 1,207,458 $ 967,996 $ 607,284 OPERATING EXPENSES Salaries, wages and benefits 474,803  346,271  250,035 Rent and purchased transportation 112,749  54,288  3,810 Fuel 212,228  194,608  99,597 Operations and maintenance 63,358  39,092  21,522 Operating taxes and licenses 21,804  16,387  13,595 Insurance and claims 45,278  34,436  20,826 Communications and utilities 10,508  6,995  4,447 Depreciation and amortization 199,039  133,047  104,083 Other operating expenses 66,393  51,420  21,400 Gain on disposal of property and equipment (41,087)  (96,906)  (37,438)   1,165,073  779,638  501,877 Operating income 42,385  188,358  105,407 Interest income 1,655  1,288  640 Interest expense (24,187)  (8,555)  — Income before income taxes 19,853  181,091  106,047 Federal and state income tax expense 5,078  47,507  26,770 Net income$ 14,775 $ 133,584 $ 79,277 Other comprehensive income, net of tax —  —  — Comprehensive income$ 14,775 $ 133,584 $ 79,277 Net income per shareBasic$ 0.19 $ 1.69 $ 1.00 Diluted$ 0.19 $ 1.69 $ 1.00 Weighted average shares outstandingBasic 79,010  78,941  79,573 Diluted 79,079  78,974  79,612 Dividends declared per share$ 0.08 $ 0.08 $ 0.58 The accompanying notes are an integral part of these consolidated financial statements.56HEARTLAND EXPRESS, INC.AND SUBSIDIARIESCONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY(in thousands, except per share amounts)      CapitalAdditional   Stock,Paid-InRetainedTreasury  CommonCapitalEarningsStockTotalBalance, January 1, 2021$ 907 $ 4,330 $ 890,970 $ (171,873) $ 724,334 Net income —  —  79,277  —  79,277 Dividends on common stock, $0.58 per share —  —  (45,872)  —  (45,872) Repurchases of common stock —  —  —  (31,540)  (31,540) Stock-based compensation, net of tax —  (189)  —  1,092  903 Balance, December 31, 2021 907  4,141  924,375  (202,321)  727,102 Net income —  —  133,584  —  133,584 Dividends on common stock, $0.08 per share —  —  (6,318)  —  (6,318) Stock-based compensation, net of tax —  24  —  1,085  1,109 Balance, December 31, 2022 907  4,165  1,051,641  (201,236)  855,477 Net income —  —  14,775  —  14,775 Dividends on common stock, $0.08 per share —  —  (6,322)  —  (6,322) Stock-based compensation, net of tax —  362  —  968  1,330 Balance, December 31, 2023$ 907 $ 4,527 $ 1,060,094 $ (200,268) $ 865,260 The accompanying notes are an integral part of these consolidated financial statements.57HEARTLAND EXPRESS, INC.AND SUBSIDIARIESCONSOLIDATED STATEMENTS OF CASH FLOWS(in thousands)Year Ended December 31,OPERATING ACTIVITIES202320222021Net income$ 14,775 $ 133,584 $ 79,277 Adjustments to reconcile net income to net cash provided  by operating activities:  Depreciation and amortization 199,039  133,047  104,232 Deferred income taxes (18,081)  2,412  (5,869) Stock-based compensation expense 1,620  1,399  1,150 Debt-related amortization 1,069  360  — Gain on disposal of property and equipment (41,087)  (96,906)  (37,438) Changes in certain working capital items (net of acquisition):Trade receivables 37,079  20,033  2,765 Prepaid expenses and other current assets 9,065  845  3,657 Accounts payable, accrued liabilities, and accrued expenses (30,998)  (1,227)  (18,476) Accrued income taxes (7,214)  1,166  (5,880) Net cash provided by operating activities 165,267  194,713  123,418 INVESTING ACTIVITIES  Proceeds from sale of property and equipment 137,319  172,750  130,184 Purchases of property and equipment, net of trades (208,596)  (160,568)  (132,640) Acquisition of business, net of cash acquired —  (675,852)  — Change in other assets 3,410  411  (191) Net cash used in investing activities (67,867)  (663,259)  (2,647) FINANCING ACTIVITIES   Cash dividends paid (6,322)  (6,318)  (45,872) Proceeds from issuance of long-term debt —  447,343  — Shares withheld for employee taxes related to stock-based compensation (290)  (290)  (247) Repayments on finance leases and debt (114,078)  (81,478)  — Repurchases of common stock —  —  (32,025) Net cash provided by (used in) financing activities (120,690)  359,257  (78,144) Net increase (decrease) in cash and cash equivalents (23,290)  (109,289)  42,627 CASH, CASH EQUIVALENTS AND RESTRICTED CASH  Beginning of period 64,478  173,767  131,140 End of period$ 41,188 $ 64,478 $ 173,767 SUPPLEMENTAL DISCLOSURES OF CASH FLOWINFORMATION  Cash paid during the period for interest expense$ 22,444 $ 6,384 $ — Cash paid during the period for income taxes, net of refunds$ 30,135 $ 44,010 $ 38,519 Noncash investing and financing activities:  Fair value of revenue equipment traded$ — $ 428 $ — Purchased property and equipment in accounts payable$ 3,912 $ 11,938 $ 9,019 Sold revenue equipment and property in other current assets$ 2,516 $ 1,558 $ 1,512 Right-of-use assets obtained in exchange for operating lease liabilities$ 8,236 $ 3,345 $ — 58Year Ended December 31,RECONCILIATION OF CASH, CASH EQUIVALENTS AND RESTRICTED CASH202320222021Cash and cash equivalents$ 28,123 $ 49,462 $ 157,742 Restricted cash included in other current assets$ 332 $ 752 $ 928 Restricted cash included in other assets$ 12,733 $ 14,264 $ 15,097 Total cash, cash equivalents and restricted cash$ 41,188 $ 64,478 $ 173,767 The accompanying notes are an integral part of these consolidated financial statements.59HEARTLAND EXPRESS, INC.
AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 1.  Significant Accounting Policies

Nature of Business

Heartland Express, Inc. is a holding company incorporated in Nevada, which directly or indirectly owns all of the stock of the 
following  active  legal  entities:  Heartland  Express,  Inc.  of  Iowa,  Heartland  Express  Services,  Inc.,  Heartland  Express 
Maintenance  Services,  Inc.  ("Heartland  Express"),  and  Midwest  Holding  Group,  LLC  and  Millis  Transfer,  LLC  ("Millis 
Transfer"),  and  Smith  Transport,  LLC  and  Franklin  Logistics,  LLC  ("Smith  Transport"),  and  CFI  entities,  Transportation 
Resources, Inc. and Contract Freighters, Inc. (collectively with certain Mexican entities, "CFI"). Effective December 31, 2023, 
Smith Trucking, Inc. was merged into Smith Transport, Inc. Further, effective December 31, 2023 Smith Transport, Inc. and 
Franklin Logistics, Inc. were converted to Smith Transport, LLC and Franklin Logistics, LLC, respectively. On May 31, 2022, 
Heartland Express, Inc. of Iowa acquired Smith Transport, a truckload carrier headquartered in Roaring Spring, Pennsylvania. 
On August 31, 2022, Heartland Express, Inc. of Iowa  acquired CFI's non-dedicated U.S. dry van and temperature-controlled 
truckload business located in Joplin, Missouri, and certain Mexican entities (collectively "CFI Logistica") operations located in 
Mexico.  We,  together  with  our  subsidiaries,  are  a  short,  medium,  and  long-haul  truckload  carrier  and  transportation  services 
provider. We primarily provide nationwide asset-based dry van truckload service for major shippers across the United States, 
along with cross-border freight and other transportation services offered through third party partnerships in Mexico.

Principles of Consolidation

The accompanying consolidated financial statements include the parent company, Heartland Express, Inc., and its subsidiaries, 
all of which are wholly owned. All material intercompany items and transactions have been eliminated in consolidation.

Use of Estimates

The  preparation  of  the  consolidated  financial  statements  in  conformity  with  U.S.  generally  accepted  accounting  principles 
(“GAAP”)  requires  management  to  make  estimates  and  assumptions  that  affect  the  reported  amounts  of  assets  and  liabilities 
and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues 
and expenses during the reporting period. Actual results could differ from those estimates.

Segment Information

We  provide  truckload  services  across  the  United  States  (U.S.),  Mexico,  and  parts  of  Canada.  These  truckload  services  are 
primarily  asset-based  transportation  services  in  the  dry  van  truckload  market,  and  we  also  offer  truckload  temperature-
controlled  transportation  services  and  Mexico  logistics  services,  which  are  not  significant  to  our  operations.  Our  Chief 
Operating Decision Maker oversees and manages all of our transportation services, on a combined basis, including previously 
acquired entities. As a result of the foregoing, we have determined that we have one reportable segment, consistent with the 
authoritative accounting guidance on disclosures about segments of an enterprise and related information.

Cash and Cash Equivalents

Cash equivalents are short-term, highly liquid investments with insignificant interest rate risk and original maturities of three 
months or less at acquisition. The Company has deposits that potentially subject it to concentration of credit risk consisting of 
cash  equivalents.  Accounts  at  each  institution  are  insured  by  the  Federal  Deposit  Insurance  Corporation  (“FDIC”)  up  to  
$250,000. At December 31, 2023, the Company had $12.8 million in excess of the FDIC insured limit. At December 31, 2023 
and  2022,  restricted  and  designated  cash  and  investments  totaled  $13.0  million  and  $15.1  million,  respectively.  At 
December  31,  2023,  $0.3  million  was  included  in  other  current  assets  and  $12.7  million  was  included  in  other  non-current 
assets in the consolidated balance sheets. At December 31, 2022, $0.8 million was included in other current assets and $14.3 
million  was  included  in  other  non-current  assets  in  the  consolidated  balance  sheets.  The  restricted  and  designated  funds 
represent deposits required by state agencies for self-insurance purposes and funds that are earmarked for a specific purpose and 
not for general business use.

60

Investments

Municipal bonds of $0.3 million and $0.8 million at December 31, 2023 and 2022, respectively, are stated at amortized cost, are 
classified  as  held-to-maturity  and  are  included  in  restricted  cash  in  other  assets  presented  as  non-current.  Investment  income 
received on held-to-maturity municipal bond investments is generally exempt from federal income taxes and is recognized as 
earned.

Trade Receivables

The Company recognizes revenue over time as control of the promised services is transferred to our customers, in an amount 
that  reflects  the  consideration  we  expect  to  be  entitled  to  in  exchange  for  those  services.  The  delivery  of  the  shipment  and 
completion of the performance obligation allows for the collection of payment based on the credit terms for customer accounts 
which are predominantly on a net 30 day basis. We use our write off history and our knowledge of uncollectible accounts in 
estimating the allowance for bad debts. We review the adequacy of our allowance for credit losses on a monthly basis. We are 
aggressive in our collection efforts resulting in a low number of write-offs annually. Conditions that would lead an account to 
be considered uncollectible include customers filing bankruptcy and the exhaustion of all practical collection efforts. We will 
use the necessary legal recourse to recover as much of the receivable as is practical under the law. Allowance for credit losses 
was $2.7 million and $3.3 million at December 31, 2023 and 2022, respectively.

Prepaid Tires, Property, Equipment, and Depreciation

Property  and  equipment  are  reported  at  cost,  net  of  accumulated  depreciation.  Maintenance  and  repairs  are  charged  to 
operations as incurred. Tires are capitalized separately from revenue equipment and are reported separately as “Prepaid tires” in 
the consolidated balance sheets and amortized over two years. Depreciation for financial statement purposes is computed by the 
straight-line method for all assets other than new tractors. We recognize depreciation expense on new tractors (excluded tractors 
acquired through acquisition) at 125% declining balance method. New  tractors are depreciated  to  salvage values of $15,000, 
while new trailers are depreciated to salvage values of $4,000. Revenue equipment acquired through acquisitions is generally 
revalued to current market values as of the acquisition date. Assets obtained more than a year prior to the acquisition by the 
acquired  company  are  depreciated  on  a  straight-line  basis  aligned  with  the  remaining  period  of  expected  use,  whereas  those 
obtained less than a year prior are depreciated consistent with newly purchased assets. As acquired equipment is replaced, our 
fleet returns to our base methods of declining balance depreciation for tractors and straight-line depreciation for trailers.

Lives of the assets are as follows:

Land improvements and buildings
Furniture and fixtures
Shop and service equipment
Revenue equipment

Impairment of Long-Lived Assets

Years
5-30
3-5
3-10
5-7

We  periodically  evaluate  property  and  equipment  and  amortizable  intangible  assets  for  impairment  upon  the  occurrence  of 
events or changes in circumstances that indicate the carrying amount of assets may not be recoverable. Recoverability of assets 
to be held and used is evaluated by a comparison of the carrying amount of an asset group to future net undiscounted cash flows 
expected  to  be  generated  by  the  group.  If  such  assets  are  considered  to  be  impaired,  the  impairment  to  be  recognized  is 
measured  by  the  amount  over  which  the  carrying  amount  of  the  assets  exceeds  the  fair  value  of  the  assets.  There  were  no 
impairment charges recognized during the years ended December 31, 2023, 2022, and 2021.

Fair Value of Financial Instruments

The fair values of cash and cash equivalents, trade receivables, held-to-maturity investments and accounts payable, which are 
recorded at cost, approximate fair value based on the short-term nature and high credit quality of these financial instruments.

61

 
 
Advertising Costs

We  expense  all  advertising  costs  as  incurred.  Advertising  costs  are  included  in  other  operating  expenses  in  the  consolidated 
statements of comprehensive income. Advertising expense was $5.3 million, $4.8 million, and $2.2 million for the years ended 
December 31, 2023, 2022, and 2021, respectively.

Goodwill

Goodwill is not subject to amortization and is tested for impairment, together with indefinite lived intangible assets, annually 
and  whenever  events  or  changes  in  circumstances  indicate  that  impairment  may  have  occurred.  The  Company  performs  its 
annual  impairment  test  as  of  September  30.  The  Company  first  assesses  qualitative  factors  to  determine  whether  it  is  more 
likely than not (that is, a likelihood of more than 50%) that the fair value of each reporting unit is less than its carrying amount, 
including goodwill. If, after assessing qualitative factors, the Company determines that it is more likely than not that the fair 
value  of  each  reporting  unit  is  less  than  its  carrying  amount,  then  the  Company  performs  a  full  fair  value  assessment  of 
identifiable  net  assets  to  identify  potential  goodwill  impairment  and  measure  the  amount  of  goodwill  impairment  loss  to  be 
recognized, if any. As of September 30, 2023, the Company’s assessment of qualitative factors informed its conclusion that a 
goodwill  impairment  did  not  occur.  The  significant  qualitative  factors  considered  include  the  Company’s  revenue  growth, 
continued  earnings  and  strong  cash  flow.  Our  reporting  units  had  fair  value  in  excess  of  their  carrying  value.  Management 
determined that no impairment charge was required for the years ended December 31, 2023, 2022, and 2021.  

Other Intangibles, Net

Other  intangibles,  net  consists  of  a  tradename,  covenants  not  to  compete,  and  customer  relationships.  All  intangible  assets 
determined to have finite lives are amortized over their estimated useful lives. The useful life of an intangible asset is the period 
over which the asset is expected to contribute directly or indirectly to future cash flows. We periodically evaluate both finite 
and indefinite lived intangible assets for impairment upon occurrence of events or changes in circumstances that indicate the 
carrying amount of intangible assets may not be recoverable in addition to our annual impairment test discussed in the Goodwill 
section above. Management determined that no intangible impairment charge was required for the years ended December 31, 
2023, 2022, and 2021. See Note 5 for additional information regarding intangible assets.

Insurance Accruals

We  are  self-insured  for  auto  liability,  cargo  loss  and  damage,  bodily  injury  and  property  damage  ("BI/PD"),  and  workers’ 
compensation.  Insurance  accruals  reflect  the  estimated  cost  of  claims,  including  estimated  loss  and  loss  adjustment  expenses 
incurred  but  not  reported,  and  not  covered  by  insurance.  Accident  and  workers’  compensation  accruals  are  based  upon 
individual case estimates, including reserve development, and estimates of incurred-but-not-reported losses based upon our own 
historical  experience  and  industry  claim  trends.  Insurance  accruals  are  not  discounted.  In  addition  to  internally  developed 
reserves and estimates, we utilize an actuarial specialist to provide an independent annual assessment and quarterly monitoring 
reports of the internally developed accident and workers' compensation accruals. The cost of cargo and BI/PD insurance and 
claims  are  included  in  insurance  and  claims  expense,  while  the  costs  of  workers’  compensation  insurance  and  claims  are 
included  in  salaries,  wages,  and  benefits  in  the  consolidated  statements  of  comprehensive  income.  Insurance  accruals  are 
presented as either current or non-current in the  consolidated  balance sheets based  on our expectation of when  payment will 
occur.

Health  insurance  accruals  reflect  the  estimated  cost  of  health  related  claims,  including  estimated  expenses  incurred  but  not 
reported. The cost of health insurance and claims are included in salaries, wages and benefits in the consolidated statements of 
comprehensive  income.  Health  insurance  accruals  of  $9.6  million  and  $10.0  million  are  included  in  other  accruals  in  the 
consolidated balance sheets as of December 31, 2023 and 2022, respectively.

Revenue and Expense Recognition

The Company recognizes revenue over time as control of the promised services is transferred to our customers, in an amount 
that  reflects  the  consideration  we  expect  to  be  entitled  to  in  exchange  for  those  services.  The  delivery  of  the  shipment  and 
completion of the performance obligation allows for the collection of payment predominantly within 30 days after the delivery 
date of the shipment for the majority of our customers.

The Company's operations are consistent with those in the trucking industry where freight is hauled twenty-four hours a day 
and seven days a week, subject to hours of service rules. The Company’s average length of haul is approximately 400 miles per 
trip and each individual shipment accepted by the Company is considered a separate contract with the performance obligation 

62

being the delivery of the freight. Our average length of haul for each load of freight generally equals less than two days of continuous transit time. The Company estimates revenue for multiple-stop loads based on miles run and estimates revenue for single stop loads based on transit time, as the customer simultaneously receives and consumes the benefit provided. The Company hauls freight and earns revenue on a consistent basis throughout the periods presented. A corresponding contract asset existed for the estimated revenue of these in-process loads for $1.9 million and $2.6 million as of December 31, 2023 and 2022, respectively. Recorded contract assets are included in the accounts receivable line item of the balance sheet. Corresponding liabilities are recorded in the accounts payable and accrued liabilities and compensation and benefits line items for the estimated expenses on these same in-process loads. The Company had no contract liabilities associated with our operations as of December 31, 2023 and 2022.Stock-Based CompensationWe have stock-based compensation plans that provide for the grants of restricted stock awards to our employees, directors and consultants. We account for restricted stock awards using the fair value method of accounting for stock-based compensation. Issuances of stock upon vesting of restricted stock are made from treasury stock. Compensation expense for restricted stock grants is recognized over the requisite service period of each award and is included in salaries, wages and benefits in the consolidated statements of comprehensive income. Total compensation of $17.5 million related to all awards granted under the 2011 and 2021 Restricted Stock Award Plans has been amortized over the requisite service period for each separate vesting period as if the award is, in substance, multiple awards between 2011 and 2026.Earnings per ShareBasic earnings per share are based upon the weighted average common shares outstanding during each year. Diluted earnings per share is based on the basic weighted earnings per share with additional weighted common shares for common stock equivalents. During the years ended December 31, 2023, 2022, and 2021, we granted restricted shares of common stock to certain employees and Directors, under the Company's restricted stock award plans. A reconciliation of the numerator (net income) and denominator (weighted average number of shares outstanding) of the basic and diluted earnings per share (“EPS”) for 2023, 2022, and 2021 is as follows (in thousands, except per share data):2023Net Income (numerator)Shares (denominator)Per Share AmountBasic EPS$ 14,775  79,010 $ 0.19 Effect of restricted stock —  69 Diluted EPS$ 14,775  79,079 $ 0.19 2022Net Income (numerator)Shares (denominator)Per Share AmountBasic EPS$ 133,584  78,941 $ 1.69 Effect of restricted stock —  33 Diluted EPS$ 133,584  78,974 $ 1.69 2021Net Income (numerator)Shares (denominator)Per Share AmountBasic EPS$ 79,277  79,573 $ 1.00 Effect of restricted stock —  39 Diluted EPS$ 79,277  79,612 $ 1.00 Income TaxesWe use the asset and liability method of accounting for income taxes. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to temporary differences between the financial statements carrying amount of existing assets and liabilities and their respective tax basis. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or 63settled. Such amounts are adjusted, as appropriate, to reflect changes in tax rates expected to be in effect when the temporary 
differences  reverse.  The  effect  of  a  change  in  tax  rates  on  deferred  taxes  is  recognized  in  the  period  that  the  change  is 
enacted.  We  have  not  recorded  a  valuation  allowance  against  any  deferred  tax  assets  at  December  31,  2023  and  2022.  In 
management’s opinion, it is more likely than not that we will be able to utilize these deferred tax assets in future periods as a 
result of our history of profitability, taxable income, and reversal of deferred tax liabilities.

Pursuant to the authoritative accounting guidance on income taxes, when establishing a valuation allowance, we consider future 
sources  of  taxable  income  such  as  “future  reversals  of  existing  taxable  temporary  differences  and  carry-forwards”  and  “tax 
planning  strategies”.  In  the  event  we  determine  that  the  deferred  tax  assets  will  not  be  realized  in  the  future,  the  valuation 
adjustment to the deferred tax assets is charged to earnings or accumulated other comprehensive loss based on the nature of the 
asset giving rise to the deferred tax asset and the facts and circumstances resulting in that conclusion.

We calculate our current and deferred tax provision based on estimates and assumptions that could differ from the actual results 
reflected in income tax returns filed in subsequent years. Adjustments based on filed returns are recorded when identified.

We recognize the effect of income tax positions only if those positions are more likely than not of being sustained. Recognized 
income  tax  positions  are  measured  at  the  largest  amount  that  is  greater  than  50%  likely  of  being  realized.  Changes  in 
recognition or measurement are reflected in the period in which the change in judgment occurs. We record interest and penalties 
related to unrecognized tax benefits in income tax expense.

New Accounting Pronouncements

In November 2023, the FASB issued Update 2023-07, "Segment Reporting (Topic 280): Improvements to Reportable Segment 
Disclosures". The amendments in the update improve reportable segment disclosure requirements, primarily through enhanced 
disclosures  about  significant  segment  expenses.  The  amendments  do  not  change  how  a  public  entity  identifies  its  operating 
segments, aggregates those operating segments, or applies the quantitative thresholds to determine its reportable segments. The 
new standard is effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning 
after December 15, 2024. Early adoption is permitted. The Company is currently evaluating the impact of adopting this new 
standard.

In December 2023, the FASB issued Update 2023-09, "Income Taxes (Topic 740): Improvements to Income Tax Disclosures". 
The amendments in the update improve income tax disclosures primarily related to the rate reconciliation and income taxes paid 
information as well as the effectiveness of certain other income tax disclosures. The new standard is effective for annual periods 
beginning after December 15, 2024. The Company is currently evaluating the impact of adopting this new standard.

Note 2.  Concentrations of Credit Risk and Major Customers

Our  major  customers  represent  primarily  the  consumer  goods,  appliances,  food  products  and  automotive  industries.  Credit  is 
granted to customers on an unsecured basis. Our five largest customers accounted for approximately 22%, 27%, and 36% of 
operating revenues for the years ended December 31, 2023, 2022, and 2021, respectively. Our five largest customers accounted 
for approximately 26% and 23% of gross accounts receivable as of December 31, 2023 and 2022, respectively.

There  were  no  customers  that  exceeded  10%  of  operating  revenues  for  the  years  ended  December  31,  2023  and  2022, 
respectively.  During  the  year  ended  December  31,  2021  there  was  one  single  customer  that  accounted  for  10%  of  operating 
revenues.

Note 3.  Revenue Recognition

Total revenues recorded were $1,207.5 million, $968.0 million, and $607.3 million for the twelve months ended December 31, 
2023,  2022,  and  2021,  respectively.  Fuel  surcharge  revenues  were  $173.8  million,  $169.2  million,  and  $76.1  million  for  the 
twelve months ended December 31, 2023, 2022, and 2021, respectively. As a result of the CFI acquisition we now outsourced 
certain loads to third-party carriers in the U.S. and Mexico. As of  December 31, 2023 the Company is only outsourcing certain 
loads to third-party carriers in Mexico. The Company is a principal in these arrangements resulting in revenue associated with 
these contracts being recorded on a gross basis. The primary responsibility to meet the customer's requirements is maintained 
by the Company as the party performing billing, collection and pricing negotiations with the customer. The Company is also 
responsible  for  selecting  third-party  transportation  providers  that  satisfy  our  premium  customer  service  requirements. 
Accessorial,  brokerage  and  other  revenues  recorded  in  the  consolidated  statements  of  comprehensive  income  collectively 
represented $94.8 million, $50.7 million, and $11.4 million for the twelve months ended December 31, 2023, 2022, and 2021, 
respectively.

64

Note 4.  AcquisitionsOn May 31, 2022, Heartland Express, Inc. of Iowa (the “Buyer”) and Heartland Express, Inc., as guarantor, entered into a Stock Purchase Agreement with Smith Transport. Smith Transport is a truckload carrier headquartered in Roaring Spring, Pennsylvania, providing asset-based dry van truckload transportation services, including local, regional, and dedicated services. Pursuant to the Smith Stock Purchase Agreement, the Buyer acquired all of Smith Transport’s outstanding equity (the “Smith Transaction”) under an Internal Revenue Code Section 338(h)(10) election. The Buyer's purchase price of $169.4 million includes total cash consideration and assumed indebtedness of Smith Transport..Gross cash paid in the Smith Transaction was $140.6 million. Net cash paid was $122.0 million after consideration of $18.6 million of Smith Transport cash on the date of acquisition. Gross cash paid was funded out of the Company’s available cash. The Smith Transaction included the assumption of $46.8 million of Smith Transport's indebtedness, including finance leases, of which $26.2 million of the debt was outstanding at December 31, 2023. The Smith Stock Purchase Agreement contains customary representations, warranties, covenants, escrow, and indemnification provisions.The results of the Smith Transport acquired business have been included in the consolidated financial statements since the date of acquisition and represented 12.3% of consolidated total assets as of December 31, 2022, and represented 13.3% of operating revenue for the twelve months ended December 31, 2022.The following unaudited pro forma consolidated results of operations for the years ended December 31, 2021 and 2022 assume that the acquisition of Smith Transport occurred as of January 1, 2021.Year endedYear endedDecember 31, 2021December 31, 2022(in thousands)Operating revenue$810,459$1,060,718Net income$96,466$140,647These pro forma amounts do not purport to be indicative of the results that would have actually been obtained if the acquisition had occurred at the beginning of the periods presented or that may be obtained in the future.The allocation of the Smith Transport purchase price is detailed in the table below. The goodwill recognized represents expected synergies from combining the operations of the Company with Smith Transport, as well as other intangible assets that did not meet the criteria for separate recognition. Goodwill and intangible assets recognized in the transaction are deductible for tax purposes.65The assets and liabilities associated with Smith Transport were recorded at their fair values as of the acquisition date and the amounts are as follows: (in thousands)Trade and other accounts receivable $ 32,300 Other current assets 6,238 Property and equipment 68,196 Operating lease right of use assets 26,661 Other non-current assets 4,079 Intangible assets 29,902 Goodwill 40,297 Total assets 207,673 Accounts payable and accrued expenses (7,917) Insurance accruals (4,263) Long-term debt (11,424) Finance lease liabilities (35,359) Operating lease liabilities (26,661) Net cash paid$ 122,049 On August 31, 2022, Buyer and Heartland Express, Inc., as guarantor, entered into a Stock Purchase Agreement to acquire CFI, and related entities, from a subsidiary of TFI International, Inc. ("TFI"). CFI is a truckload carrier headquartered in Joplin, Missouri, providing asset-based dry van and temperature-controlled truckload transportation services, and asset-light logistics services in Mexico.Pursuant to the CFI Stock Purchase Agreement, the Buyer acquired outstanding equity of CFI and related entities (the “CFI Transaction”). The Buyer's purchase price of $560.6 million includes total cash consideration and bank financing obtained for the purchase of CFI and to facilitate negotiated terms of the CFI Stock Purchase Agreement. These terms included the funding to eliminate risk associated with pre-acquisition accident and workers compensation claims, cash on hand at closing, and net working capital, subject to purchase accounting adjustments including final valuation of intangibles. The adjusted purchase price consideration was $558.6 million as a result of net adjustments for cash on hand, net working capital and valuation of pre-acquisition accident and workers compensation claims of $2.0 million.Gross cash paid in the transaction was $560.6 million. Net cash paid was $553.8 million after consideration of $6.8 million of CFI cash on the date of acquisition. Gross cash paid was funded out of the Company’s available cash and bank financing obtained to facilitate the transaction. The CFI Stock Purchase Agreement contains customary representations, warranties, covenants, escrow, and indemnification provisions.The results of the CFI acquired business have been included in the consolidated financial statements since the date of acquisition and represented 43.0% of consolidated total assets as of December 31, 2022, and represented 21.6% of operating revenue for the twelve months ended December 31, 2022.The following unaudited pro forma consolidated results of operations for the year ended December 31, 2021 and 2022 assume that the acquisition of CFI occurred as of January 1, 2021.Year endedYear endedDecember 31, 2021December 31, 2022(in thousands)(in thousands)Operating Revenue$1,152,412$1,394,552Net Income$83,219$174,684These pro forma amounts do not purport to be indicative of the results that would have actually been obtained if the acquisition had occurred at the beginning of the periods presented or that may be obtained in the future.66The allocation of the purchase price is detailed in the table below. The goodwill recognized represents expected synergies from combining the operations of the Company with CFI, as well as other intangible assets that did not meet the criteria for separate recognition. Goodwill and intangible assets recognized in the transaction are deductible for tax purposes. During the twelve months ended December 31, 2023, the CFI goodwill asset increased by $1.9 million as a result of further valuation analysis with the finalization of purchase accounting for the CFI acquisition. The purchase accounting adjustment is primarily associated with equipment valuation determinations made upon finalization of post acquisition equipment existence and condition analysis.The assets and liabilities associated with CFI were recorded at their fair values as of the acquisition date and the amounts are as follows: (in thousands)Trade and other accounts receivable $ 74,740 Other current assets 12,596 Property and equipment 459,099 Other non-current assets 306 Deferred income taxes 2,018 Intangible assets 55,097 Goodwill 114,005 Total assets 717,861 Accounts payable and accrued expenses (47,819) Insurance accruals (1,621) Income taxes payable (765) Deferred income taxes (115,922) Purchase consideration net of cash on hand 551,734 Purchase adjustment receivable from seller 2,069 Net cash paid$ 553,803 Acquisition related expenses of $2.3 million related to both the Smith Transport and CFI acquisitions are included in the consolidated statement of comprehensive income for the twelve months ended December 31, 2022. Note 5.  Intangible Assets and GoodwillAll intangible assets determined to have finite lives are amortized over their estimated useful lives. The useful life of an intangible asset is the period over which the asset is expected to contribute directly or indirectly to future cash flows. The $98.5 million of other intangibles, net recorded in the consolidated balance sheet at December 31, 2023  includes $31.6 million of indefinite lived trade name intangible assets, not subject to amortization, along with $66.9 million finite lived intangible assets, net. There was no change in the gross amount of identifiable intangible assets during the twelve months ended December 31, 2023.Amortization expense of $5.2 million, $3.7 million and $2.4 million for the twelve months ended December 31, 2023, 2022 and 2021, respectively, was included in depreciation and amortization in the consolidated statements of comprehensive income.  67Intangible assets subject to amortization consisted of the following at December 31, 2023 and 2022:2023Amortization period (years)Gross AmountAccumulated AmortizationNet finite intangible assets(in thousands)Customer relationships15-20$ 75,836 $ 12,637 $ 63,199 Tradename0.5-10 12,900  10,180  2,720 Covenants not to compete1-10 5,839  4,845  994 $ 94,575 $ 27,662 $ 66,913 2022Amortization period (years)Gross AmountAccumulated AmortizationNet finite  intangible assets(in thousands)Customer relationships15-20$ 75,836 $ 8,441 $ 67,395 Tradename0.5-10 12,900  9,700  3,200 Covenants not to compete1-10 5,839  4,357  1,482 $ 94,575 $ 22,498 $ 72,077 Change in carrying amount of goodwill:Goodwill(in thousands)Balance at December 31, 2022$ 320,675 Purchase accounting 1,922 Balance at December 31, 2023$ 322,597 Future amortization expense for intangible assets is estimated at $5.0 million for 2024, $5.0 million for 2025, $5.0 million for 2026, $5.0 million for 2027, and $4.9 million for 2028.Note 6.  Long-Term DebtIn conjunction with the acquisition of CFI on August 31, 2022, (the “CFI Closing Date”), Heartland entered into a $550.0 million unsecured credit facility which included a $100.0 million revolving line of credit (“Revolving Facility”) and $450.0 million in term loans (“Term Facility” and, together with the Revolving Facility, the “Credit Facilities”). The Credit Facilities includes a consortium of lenders, including joint bookrunners JPMorgan Chase Bank, N.A. and Wells Fargo Bank, National Association (“Wells Fargo”). The Credit Facilities replaced the previous credit arrangements in place for the Company which consisted of a November 2013 Credit Agreement with Wells Fargo, along with an asset-based credit facility with Citizens Bank of Pennsylvania that was assumed as part of the acquisition of Smith Transport on May 31, 2022.The full amount of the Term Facility was made in a single draw on August 31, 2022 and amounts borrowed under the Term Facility that are repaid or prepaid may not be reborrowed. The Term Facility amortizes in quarterly installments which began in September 2023, at 5% per annum through June 2025 and 10% per annum from September 2025 through June 2027, with the balance due on the date that is five years from the CFI Closing Date. Based on debt repayments made through December 31, 2023, required minimum payments have been covered through March 31, 2027.The Revolving Facility consists of a five-year revolving credit facility with aggregate commitments in an amount equal to $100.0 million, of which up to $50.0 million is available for the issuance of letters of credit, and including a swingline facility 68in an amount equal to $20.0 million. The Revolver will mature and the commitments thereunder will terminate on the date that is five years after the CFI Closing Date. Amounts repaid under the Revolving Facility may be reborrowed. The Credit Facilities include an uncommitted accordion feature pursuant to which the Company may request up to $275.0 million in incremental revolving or term loans, subject to lender approvals.The indebtedness, obligations, and liabilities under the Credit Facilities are unconditionally guaranteed, jointly and severally, on an unsecured basis by the Company, Borrower, and certain other subsidiaries of the Company. The Borrower may voluntarily prepay outstanding loans under the Credit Facilities in whole or in part at any time without premium or penalty, subject to payment of customary breakage costs in the case of SOFR rate loans.The Credit Facilities contain usual and customary events of default and negative covenants for a facility of this nature including, among other things, restrictions on the Company’s ability to incur certain additional indebtedness or issue guarantees, to create liens on the Company’s assets, to make distributions on or redeem equity interests (subject to certain exceptions, including that (a) the Company may pay regularly scheduled dividends on the Company’s common stock not to exceed $10.0 million during any fiscal year and (b) the Company may make any other distributions so long as it maintains a net leverage ratio not greater than 2.50 to 1.00), to make investments and to engage in mergers, consolidations, or acquisitions. The Credit Facilities contain customary financial covenants, including (i) a maximum net leverage ratio of 2.75 to 1.00, measured quarterly on a trailing twelve-month basis, and (ii) a minimum interest coverage ratio of 3.00 to 1.00, measured quarterly on a trailing twelve-month basis. We were in compliance with the respective financial covenants at December 31, 2023 and have been in compliance since the inception of the Credit Facilities.Outstanding borrowings under the Credit Facilities will accrue interest, at the option of the Borrower, at a per annum rate of (i) for an “ABR Loan”, the alternate base rate (defined as the interest rate per annum equal to the highest of (a) the variable rate of interest announced by the administrative agent as its “prime rate”, (b) 0.50% above the Federal Funds Rate, (c) the Term SOFR for an interest period of one-month plus 1.1%, or (d) 1.00%) plus the applicable margin or (ii) for a “SOFR Loan”, the Term SOFR Rate for an interest period of one, three or six-months as selected by Company plus the applicable margin. The applicable margin for ABR Loans ranges from 0.250% to 0.875% and the applicable margin for SOFR Loans ranges from 1.250% to 1.875%, depending on the Company’s net leverage ratio.We had $275.0 million outstanding on the Term Facility and no outstanding borrowings under the Revolving Facility at December 31, 2023. Outstanding letters of credit associated with the Revolving Facility at December 31, 2023 were $12.0 million. As of December 31, 2023, the Revolving Facility available for future borrowing was $88.0 million. As of December 31, 2023 the weighted average interest rate on outstanding borrowings under the Credit Facilities was 7.1%. The May 31, 2022 acquisition of Smith Transport included the assumption of $46.8 million of debt and financing lease obligations associated with the fleet of revenue equipment of which $26.2 million was outstanding at December 31, 2023, (the "Smith Debt"). The Smith Debt has $7.7 million of outstanding principal and is made up of installment notes with a weighted average interest rate of 4.4% at December 31, 2023, due in monthly installments with final maturities at various dates ranging from March 2024 to January 2029, secured by related revenue equipment. The remaining Smith Debt of $18.5 million are finance lease obligations with a weighted average interest rate of 3.9% at December 31, 2023, due in monthly installments with final maturities at various dates ranging from October 2024 to April 2026 with the weighted average remaining lease term of 1.7 years.The annual maturities of long term debt are as follows:(in thousands)2024$ 1,795 2025$ 1,832 2026$ 1,913 2027$ 276,589 2028$ 569 Thereafter$ 11 Total outstanding principle$ 282,709 Less: unamortized debt issuance costs$ 1,228 Less: amounts payable within one year$ 1,795 Total long-term debt$ 279,686 69Note 7.  Lease ObligationsIn May 2022, the Company completed a sale of an owned terminal property for a $73.2 million gain. In a separate transaction related to the sale, we entered into a lease agreement with a base term of two years plus a five-year renewal option with the purchaser. We have provided notice that we will not be exercising the five-year renewal option having entered into a separate lease agreement for a facility better suited to our current operations. During 2023 we sold multiple properties for a combined $25.6 million gain. In separate transactions related to the respective sales, we entered into operating lease agreements, each with a base term of two years. The right-of-use assets associated with terminal leases was $9.4 million and $3.3 million as of December 31, 2023 and 2022, respectively.Smith Transport has revenue equipment operating lease right-of-use assets from leases entered into before the May 31, 2022 acquisition. These right-of-use operating lease assets have a total balance of $8.1 million and $17.6 million as of December 31, 2023 and 2022, respectively. The equipment and property operating leases have a weighted average interest rate of 4.8% at December 31, 2023, due in monthly installments with final maturities at various dates ranging from January 2024 to April 2027 with the weighted average remaining lease term of 2.0 years. Smith Transport also has related party operating leases with the founder of Smith Transport, where Smith Transport is both a lessor and lessee of certain real estate properties. These leases represent an insignificant portion of the right-of-use lease assets discussed above. See Note 6 Long-Term Debt for additional details on the finance leases.Operating lease cost is recorded in rent and purchased transportation, finance lease interest expense is recorded in interest expense, and finance lease equipment depreciation is recorded in depreciation and amortization within the consolidated statements of comprehensive income. The components of the Company's lease cost were as follows:202320222021(in thousands)Operating lease cost$ 12,903 $ 9,718 $ — Finance lease interest expense 1,048  772  — Finance lease equipment depreciation 8,825  4,733  — Total finance lease cost$ 9,873 $ 5,505 $ — Total operating and finance lease cost$ 22,776 $ 15,223 $ — Our future minimum lease payments as of December 31, 2023, are summarized as follows by lease category:(in thousands)OperatingFinance2024 9,901  8,135 2025 6,609  7,557 2026 1,587  3,840 2027 320  — 2028 —  — Thereafter —  — Total minimum lease payments$ 18,417 $ 19,532 Less: future payment amount for interest 975  1,014 Present value of minimum lease payments$ 17,442 $ 18,518 Less: current portion 9,259  7,508 Lease obligations, long-term$ 8,183 $ 11,010 70Note 8.  Auto Liability and Workers’ Compensation Insurance Accruals

We  act  as  a  self-insurer  for  auto  liability,  defined  as  including  property  damage,  personal  injury,  or  cargo  based  on  defined 
insurance retention. In April 2023, we renewed our primary auto liability insurance with a three year program. Under the April 
2023  renewal,  our  auto  liability  retention  limit  across  all  operating  entities  was  increased  to  $3.0  million  for  any  individual 
claim based on the insured party, accident date, and circumstances of the loss event subject to a $3.5 million corridor for any 
one accident or combination of accidents that exceed $3.0 million. Prior to the April 2023 renewal, Heartland Express, Millis 
Transfer, and CFI had a retention limit of $2.0 million and Smith Transport had a retention limit of $0.5 million. In addition to 
the $2.0 million base retention limit, Heartland Express, Millis Transfer, and CFI were subject to a $1.0 million corridor for any 
one  accident  or  combination  of  accidents  that  exceeded  $2.0  million.  For  the  April  2023  renewal,  liabilities  in  excess  of  the 
$3.0 million deductible and $3.5 million corridor are covered by insurance up to $80.0 million. We retain any liability in excess 
of $80.0 million. Prior to the April 2023 renewal, our excess limit was $60.0 million, including retention of 50% of exposure 
from  $5.0  million  to  $10.0  million.  Furthermore,  under  the  April  2023  renewal,  our  premiums  are  subject  to  upward  or 
downward adjustments based on claims experience in the $3.0 million to $10.0 million policy during the three year program. 
The elevated retention limit and the premium adjustment feature could lead to increased volatility in our insurance and claims 
expense, depending on the frequency and magnitude of claims. We act as a self-insurer for property damage to our tractors and 
trailers.

We act as a self-insurer for workers’ compensation based on defined insurance retention of $1.0 million under our Heartland 
policy, which includes entities acquired in 2022. Liabilities in excess of insurance retention limits are covered by insurance. The 
State  of  Iowa  initially  required  us  to  deposit  $0.7  million  into  a  trust  fund  as  part  of  the  self-insurance  program.  As  of 
December  31,  2023  and  2022  total  deposits  in  this  account  were  $0.9  million  and  $0.8  million,  respectively.  This  deposit  is 
made up of $0.3 million in municipal bonds classified as held-to-maturity and $0.6 million of other investments stated at market 
value as of December 31, 2023 while the entire $0.8 million deposit was held in municipal bonds as of December 31, 2022. The 
deposit is recorded in other non-current assets on the consolidated balance sheets.

In addition, we have provided insurance carriers with letters of credit totaling $13.5 million in connection with our liability and 
workers’  compensation  insurance  arrangements  and  self-insurance  requirements  of  the  Federal  Motor  Carrier  Safety 
Administration. There were no outstanding balances due on any letters of credit at December 31, 2023 or 2022.

Accident and workers’ compensation accruals include the estimated settlements, settlement expenses and an estimate for claims 
incurred but not yet reported for property damage, personal injury and public liability losses from vehicle accidents and cargo 
losses as well as workers’ compensation claims for amounts not  covered by  insurance.  Accident and workers’  compensation 
accruals are based upon individual case estimates, including reserve development, and estimates of incurred-but-not-reported 
losses  based  upon  our  own  historical  experience  and  industry  claim  trends.  Since  the  reported  liability  is  an  estimate,  the 
ultimate liability may be more or less than reported. In addition to internally developed reserves and estimates, we utilize an 
actuarial  specialist  to  provide  an  independent  annual  assessment  of  the  internally  developed  accident  and  workers' 
compensation accruals. If adjustments to previously established accruals are required, such amounts are included in operating 
expenses in the current period. These accruals are recorded on an undiscounted basis. Estimated claim payments to be made 
within one year of the balance sheet date have been classified as insurance accruals within current liabilities as of December 31, 
2023 and 2022.

71

Note 9.  Income TaxesDeferred tax assets and liabilities as of December 31 are as follows: 20232022Deferred income tax assets:(in thousands)Allowance for credit losses$ 672 $ 772 Accrued expenses 4,964  6,383 Stock-based compensation 120  36 Insurance accruals 12,869  13,278 State net operating loss carryforward 94  — Indirect tax benefits of unrecognized tax benefits 1,160  1,206 Other 2  45 Total gross deferred tax assets 19,881  21,720 Less valuation allowance —  — Net deferred tax assets 19,881  21,720 Deferred income tax liabilities: Property and equipment (167,911)  (188,999) Goodwill and amortizable intangibles (36,048)  (34,396) Prepaid expenses (3,549)  (4,617) Total gross deferred tax liability (207,508)  (228,012) Net deferred tax liabilities$ (187,627) $ (206,292) The deferred tax amounts above have been classified in the accompanying consolidated balance sheets at December 31, 2023 and 2022 as follows: 20232022 (in thousands)Noncurrent assets, net$ 1,494 $ 1,224 Long-term liabilities, net (189,121)  (207,516)  $ (187,627) $ (206,292) We have not recorded a valuation allowance against any deferred tax assets at December 31, 2023 and 2022.  In management’s opinion, it is more likely than not that we will be able to utilize these deferred tax assets in future periods as a result of our history of profitability, taxable income, and reversal of deferred tax liabilities.Income tax expense consists of the following: 202320222021 (in thousands)Current income taxes:   Federal$ 19,020 $ 31,951 $ 25,571 State 3,543  9,657  7,068 Foreign 596  195  —   23,159  41,803  32,639 Deferred income taxes:  Federal (14,500)  3,717  (4,392) State (3,311)  2,005  (1,477) Foreign (270)  (18)  —   (18,081)  5,704  (5,869) Total$ 5,078 $ 47,507 $ 26,770 72The income tax provision differs from the amount determined by applying the U.S. federal tax rate as follows: 202320222021 (in thousands)Federal tax at statutory rate (21%)$ 4,169 $ 38,029 $ 22,270 State taxes, net of federal benefit 708  9,711  4,452 Permanent differences to return 1,740  449  (227) Return to provision adjustment (1,482)  (203)  302 Uncertain income tax penalties and interest, net (152)  (226)  (266) Foreign Rate Differential 154  58  — Other (59)  (311)  239  $ 5,078 $ 47,507 $ 26,770 At December 31, 2023 and December 31, 2022, we had a total of $5.5 million and $5.7 million in gross unrecognized tax benefits, respectively, included in long-term income taxes payable in the consolidated balance sheets. Of this amount, $4.4 million and $4.5 million represents the amount of unrecognized tax benefits that, if recognized, would impact our effective tax rate as of December 31, 2023 and December 31, 2022, respectively. Unrecognized tax benefits were a net decrease of $0.2 million and a net increase of $1.1 million during the years ended December 31, 2023 and 2022, respectively. The increase in 2022 is the result of non-recurring transactions occurring in 2022 that did not occur in 2023 more than offsetting the reduction to the liability due to the expiration of certain statutes of limitation and reductions to prior year tax positions, net of current year additions with respective states. This had the effect of increasing the effective rate in 2022. The total net amount of accrued interest and penalties for such unrecognized tax benefits was $0.7 million and $0.7 million at December 31, 2023 and December 31, 2022, respectively, and is included in income taxes payable in the consolidated balance sheets. Net interest and penalties included in income tax expense for the years ended December 31, 2023, 2022 and 2021 was an expense of approximately zero, $0.1 million, and approximately zero, respectively. Income tax expense is increased each period for the accrual of interest on outstanding positions and penalties when the uncertain tax position is initially recorded. Income tax expense is reduced in periods by the amount of accrued interest and penalties associated with reversed uncertain tax positions due to lapse of applicable statute of limitations, when applicable or when a position is settled. Income tax expense was reduced during the years ended December 31, 2023, 2022 and 2021 due to reversals of interest and penalties due to lapse of applicable statute of limitations and settlements, net of additions for interest and penalty accruals during the same period. These unrecognized tax benefits relate to risks associated with state income tax filing positions for our corporate subsidiaries.A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows:20232022 (in thousands)Balance at January 1,  $ 5,744 $ 4,671 Additions based on tax positions related to current year 345  1,921 Additions for tax positions of prior years —  131 Reductions for tax positions of prior years (176)  — Reductions due to lapse of applicable statute of limitations (391)  (771) Settlements —  (208) Balance at December 31,$ 5,522 $ 5,744 A number of years may elapse before an uncertain tax position is audited and ultimately settled. It is difficult to predict the ultimate outcome or the timing of resolution for uncertain tax positions. It is reasonably possible that the amount of unrecognized tax benefits could significantly increase or decrease within the next twelve months. These changes could result from the expiration of the statute of limitations, examinations or other unforeseen circumstances. We do not have any outstanding litigation related to tax matters. At this time, management’s best estimate of the reasonably possible change in the amount of gross unrecognized tax benefits is approximately no change to an increase of $1.0 million during the next twelve months, due to the combination of expiration of certain statute of limitations and estimated additions. The federal statute of limitations remains open for the years 2020 and forward. Tax years 2013 and forward are subject to audit by state tax authorities depending on the tax code and administrative practice of each state.73Note 10.  EquityWe have a stock repurchase program with 6.6 million shares remaining authorized for repurchase as of December 31, 2023, following the additional authorization of 3.0 million shares by our Board of Directors on August 20, 2021. There were no shares repurchased in the open market during the years ended December 31, 2023 and 2022 while 1.8 million shares were repurchased in 2021. Repurchases are expected to continue from time to time, as determined by market conditions, cash flow requirements, securities law limitations, long-term debt balances, and other factors, until the number of shares authorized have been repurchased, or until the authorization is terminated. The share repurchase authorization is discretionary and has no expiration date.During the years ended December 31, 2023, 2022 and 2021 our Board of Directors declared dividends totaling $6.3 million, $6.3 million, and $45.9 million for each year, respectively. The 2021 dividends included a $0.50 per share special dividend totaling $39.5 million and regular quarterly dividends totaling $6.4 million, while the 2023 and 2022 dividends were regular quarterly dividends. Future payment of cash dividends and the amount of such dividends will depend upon our financial conditions, our results of operations, our cash requirements, our tax treatment, and certain corporate law requirements, as well as factors deemed relevant by our Board of Directors.Note 11.  Stock-Based CompensationIn July 2011, a Special Meeting of Stockholders of Heartland Express, Inc. was held, at which meeting the approval of the Heartland Express, Inc. 2011 Restricted Stock Award Plan (the “2011 Plan”) was ratified. The 2011 Plan made available up to 0.9 million shares for the purpose of making restricted stock grants to our eligible officers and employees. The 2011 Plan has no shares that remain available for the purpose of making restricted stock grants at December 31, 2023. In May 2021, at the 2021 Annual Meeting of Stockholders, the approval of the Heartland Express, Inc. 2021 Restricted Stock Award Plan (the "2021 Plan") was ratified. The 2021 Plan made available up to 0.6 million shares for the purpose of making restricted stock grants to our eligible employees, directors and consultants. The 2021 Plan has 0.5 million shares that remain available for the purpose of making restricted stock grants at December 31, 2023.There were no shares granted during the period 2011 to 2021 that remain unvested at December 31, 2023. Shares granted in 2022 through 2023 have various vesting terms that range from immediate to four years from the date of grant and have share prices ranging between $11.89 and $16.67. Compensation expense associated with these awards is based on the market value of our stock on the grant date. Compensation expense associated with restricted stock awards to employees is included in salaries, wages and benefits while awards to directors or consultants is included in other operating expenses in the consolidated statements of comprehensive income. There were no significant assumptions made in determining fair value. Compensation expense associated with restricted stock awards was $1.6 million, $1.4 million, and $1.1 million for the years ended December 31, 2023, 2022, and 2021, respectively. Unrecognized compensation expense was $0.5 million at December 31, 2023 which will be recognized over a weighted average period of 0.6 years. The following table summarizes our restricted stock award activity for the years ended December 31, 2023, 2022 and 2021. The vesting dates for the awards vested in 2023 occurred relatively evenly throughout the year ended December 31, 2023. The fair value of awards vested during 2023, 2022 and 2021 was $1.1 million, $1.2 million and $1.5 million, respectively.  2023Number of Restricted Stock Awards ( in thousands)Weighted Average Grant Date Fair ValueUnvested at January 1 40.1 $ 16.01 Granted 118.9  14.53 Vested (73.2)  14.97 Forfeited —  — Outstanding (unvested) at end of year 85.8 $ 14.84 742022Number of Restricted Stock Awards ( in thousands)Weighted Average Grant Date Fair ValueUnvested at January 1 14.0 $ 19.70 Granted 106.0  15.19 Vested (79.9)  15.57 Forfeited —  — Outstanding (unvested) at end of year 40.1 $ 16.01 2021Number of Restricted Stock Awards (in thousands)Weighted Average Grant Date Fair ValueUnvested at beginning of year 59.7 $ 20.29 Granted 32.1  17.92 Vested (77.8)  19.42 Forfeited —  — Outstanding (unvested) at end of year 14.0 $ 19.70           Note 12.  Profit Sharing Plan and Retirement PlanWe have retirement savings plans (the “Retirement Savings Plans”) for substantially all employees who have completed one year of service and are 19 years of age or older. Employees may make 401(k) contributions subject to Internal Revenue Code limitations. The Retirement Savings Plans provide for a discretionary profit sharing contribution to non-driver employees and a matching contribution of a discretionary percentage to driver employees ("Heartland Plan"). Acquired entities also have retirement savings plans that generally have the aforementioned characteristics of the Heartland Plan, but are for employees of the respective entities. Our contributions to the Retirement Savings Plans totaled approximately $3.1 million, $2.2 million, and $2.2 million, for the years ended December 31, 2023, 2022 and 2021, respectively.  Note 13.  Commitments and ContingenciesWe are a party to ordinary, routine litigation and administrative proceedings incidental to our business. In the opinion of management, our potential exposure under pending legal proceedings is adequately provided for in the accompanying consolidated financial statements.  The total estimated purchase commitments for tractors (net of tractor sale commitments) and trailer equipment at December 31, 2023, was $6.9 million.  75SCHEDULE IIVALUATION AND QUALIFYING ACCOUNTS AND RESERVES(In Thousands, Except Per Share Data)Column CColumn AColumn BCharges ToColumn DColumn E Balance AtCost  Balance BeginningAndOther At EndDescriptionof PeriodExpenseAccountsDeductionsof PeriodAllowance for credit losses:     Year ended December 31, 2023$ 3,300 $ — $ — $ 600 $ 2,700 Year ended December 31, 2022 1,100  —  2,200  —  3,300 Year ended December 31, 2021 1,100  —  —  —  1,100 See accompanying Report of Independent Registered Public Accounting Firm.      76SCHEDULE IIVALUATION AND QUALIFYING ACCOUNTS AND RESERVES(In Thousands, Except Per Share Data)Column CColumn AColumn BCharges ToColumn DColumn E Balance AtCost  Balance BeginningAndOther At EndDescriptionof PeriodExpenseAccountsDeductionsof PeriodAllowance for credit losses:     Year ended December 31, 2023$ 3,300 $ — $ — $ 600 $ 2,700 Year ended December 31, 2022 1,100  —  2,200  —  3,300 Year ended December 31, 2021 1,100  —  —  —  1,100 See accompanying Report of Independent Registered Public Accounting Firm.      76HEARTLAND EXPRESS, INC.AND SUBSIDIARIESCORPORATE INFORMATIONDIRECTORSMichael J. Gerdin - Chairman of the Board, Chief Executive Officer and President, Heartland Express, Inc.Dr. Benjamin J. Allen - Retired President, University of Northern Iowa and Interim President of Iowa State University (May 2017 - November 2017)Dr. Brenda M. Lantz - Associate Director of North Dakota State University's Upper Great Plains Transportation Institute and Program Director of the Commercial Vehicle Safety CenterDavid P. Millis - President, Millis Transfer, LLCBrenda S. Neville - Chief Executive Officer and President, Iowa Motor Truck AssociationJames G. Pratt - Retired Secretary and Treasurer, Hills BancorporationMichael J. Sullivan - Practicing CPA, Michael J. Sullivan CPAKEY EMPLOYEESMichael J. Gerdin - Chairman of the Board, Chief Executive Officer and President, Heartland Express, Inc.Siefke J. "JR" Bergman - Vice President, Maintenance, Heartland Express, Inc.Mark E. Crouse - Vice President, Western Operations, Heartland Express, Inc.Michael P. Donovan - Chief Operating Officer, Smith Transport, LLCK. Eric Eickman - Vice President, Information Technology, Heartland Express, Inc.Brent R. Helle - Senior Vice President, Operations, Contract Freighters, Inc.Joshua S. Helmich - Senior Vice President, Chief Financial Officer, Contract Freighters, Inc. and Secretary, Heartland Express, Inc.Brian J. Janssen - Vice President, Sales, Heartland Express, Inc.Thomas J. Kasenberg - Vice President, Eastern Operations, Heartland Express, Inc.Donald J. McGlaughlin - Vice President, Risk Management, Heartland Express, Inc.David P. Millis - President, Millis Transfer, LLCRobert D. Peterson - Vice President, Northwest Operations, Heartland Express, Inc.Kent D. Rigdon - Chief Operating Officer, Heartland Express, Inc.Christopher A. Strain - Vice President of Finance, Treasurer, and Chief Financial Officer, Heartland Express, Inc.Todd A. Trimble - Vice President, Safety and Security, Heartland Express, Inc.CORPORATE HEADQUARTERSINDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRMHeartland Express, Inc.901 Heartland WayNorth Liberty, IA  52317Grant Thornton, LLP                                                 2431 E. 61st Street, Suite 500Tulsa, OK 74136ANNUAL MEETINGCORPORATE COUNSELHeartland's Annual Meeting will be held at 8:00 a.m. local time on May 9, 2024. The Annual Meeting will be held in-person at our headquarters located at:901 Heartland Way, North Liberty, IA 52317Scudder Law Firm, P.C., L.L.O411 South 13th Street, Second FloorLincoln, NE  68508COMMON STOCKTRANSFER AGENT AND REGISTRARNASDAQ Global Select Market - HTLDEQ by Equinity 1110 Centre Point Curve #101Mendota Heights, MN 55120A copy of our Annual Report on Form 10-K, including exhibits thereto, for the year ended December 31, 2023, as filed with the Securities and Exchange Commission, may be obtained by stockholders of record without charge upon written request to Joshua S. Helmich, at the Corporate Headquarters.77STOCK PERFORMANCE GRAPH 

The following graph compares Heartland Express, Inc.’s annual percentage change in cumulative total return on common 
shares over the past five years with the cumulative total return of companies comprising the NASDAQ US Benchmark TR 
index and the SIC Code: 4213 index. This presentation assumes that $100 was invested in shares of the relevant issuers on 
December 31, 2018, and that dividends received were immediately invested in additional shares. The graph plots the value 
of the initial $100 investment at one-year intervals for the fiscal years shown. 

$350.00

$300.00

$250.00

$200.00

$150.00

$100.00

$50.00

$0.00

307.24

203.23

82.11

12/31/2018

12/31/2019

12/31/2020

12/31/2021

12/31/2022

12/31/2023

Legend 

Symbol 

Total Returns Index For: 

Dec-18 

Dec-19 

Dec-20 

Dec-21 

Dec-22 

Dec-23 

───────── 

Heartland Express, Inc. 

100.00 

115.48 

99.70 

95.83 

87.87 

82.11 

── ── ── ── 

NASDAQ US Benchmark TR 

100.00 

131.17 

159.07 

200.26 

160.75 

203.23 

------------------- 

SIC Code: 4213 

100.00 

134.33 

175.59 

284.00 

232.35 

307.24 

Notes: 

A.  The lines represent monthly index levels derived from compounded daily returns that include all dividends. 
B.  The indexes are reweighted daily, using the market capitalization on the previous trading day. 
C. 
D.  The index level for all series was set to $100.00 on 12/31/2018. 

If the monthly interval, based on the fiscal year-end, is not a trading day, the preceding trading day is used. 

Peer group indices use beginning of period market capitalization weighting. 

Prepared by Zacks Investment Research, Inc. Used with permission. All rights reserved. Copyright 1980-2024. 

Index Data: Copyright NASDAQ OMX, Inc. Used with permission. All rights reserved. 

 
 
 
          
           
 
 
          
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
901 Heartland Way | North Liberty, Iowa 52317

Serving since 1978 

Experience the HeartLand difference.

Tacoma

Boise

Medford

Lathrop

Phoenix

Black River 
Falls

Richfield

North Liberty

Taylor

Roaring Spring

Frederick

Pontoon 
Beach

Trenton

Columbus

Carlisle

Joplin

West 
Memphis

Mt. 
Juliet

Atlanta

Chester

Kingsport

Eden

Cartersville

Albany

Jacksonville

Sanford

Alvarado

Laredo

HeartLand Express

Annual 
Annual 
Report 
Report 
2 0 2 3
2023

®

901 NORTH KANSAS AVENUE | NORTH LIBERTY, IOWA 52317
901 Heartland Way | North Liberty, Iowa 52317