Cambridge-based HubSpot, Inc. has become a major provider of cloud-based customer relationship management (CRM) to businesses all over the world. With a platform designed for businesses in the Americas, Europe, and the Asia Pacific, HubSpot offers a range of services which include marketing, sales, service, and content management systems. The platform is also integrated with a host of applications aimed at boosting business productivity, including search engine optimization, blogging, website content management, messaging, chatbots, social media, marketing automation, email, predictive lead scoring, sales productivity, knowledge base, commerce, conversation routing, video hosting, ticketing and helpdesk tools, customer NPS surveys, analytics, and reporting. To help businesses learn how to use this comprehensive CRM platform, HubSpot also offers professional services and phone, email, and chat-based support services. The company has focused on serving mid-market business-to-business companies since it was incorporated in 2005.