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IDE Group

ide · LSE Financial Services
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Employees 501-1000
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FY2019 Annual Report · IDE Group
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iDE Group Holdings pic 

Annual report and financial statements 
Registered number SC368538 
Year ended 31  December 2019 

Contents 

Directors and Advisers 

Company Profile and Summary 

Chairman's Statement 

Financial Review 

Strategic Report 

Directors' Report 

Remuneration Committee Report 

Corporate Governance Statement 

Statement of Directors' Responsibilities 

Independent Auditors' Report 

Consolidated Income Statement 

Consolidated Statement of Comprehensive Income 

Statements of Financial Position 

Statements of Changes in Equity 

Statements of Cash Flows 

Notes to the Consolidated Financial Statements 

iDE Group Holdings pic 
Annual  report and financial statements 
31  December 2019 

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iDE Group Holdings pic 
Annual  report and financial  statements 
Year ended 31  December 2019 

Directors and Advisers 

Directors 

Andy Parker (Non-Executive Chairman) 
Ian Smith (Executive Director) 
Sebastian White (Non-Executive Director) 

Company Secretary 

Delgany Corporate Services Limited 

Registered Office 

24 Dublin Street 
Edinburgh EH1  3PP 

Company Number SC368538 

Nominated Adviser and Broker 

finnCap Limited 
60 New Broad Street 
London EC2M 1JJ 

Solicitors 

DAC Beachcroft LLP 
25 Walbrook 
London EC4N 8AF 

Auditor 

RSM UK Audit LLP 
Portland 
25 High Street 
Crawley 
West Sussex 
RH10 1BG 

Share Register 

Computershare Investor Services PLC 
44 North St Andrew Street 
Edinburgh EH2 1HJ 

Principal Banker 

National Westminster Bank Pic 
250 Bishopsgate 
London EC2M 4AA 

iDE Group Holdings pic 
Annual  report and financial statements 
Year ended 31  December 2019 

Company Profile 

The principal activities of iDE Group Holdings pic are the provision of network, hosting and managed services to public and private 
companies. 

The country of incorporation is Scotland; the Company's registered number is SC368538 and the Company is limited by shares. 
The main country of operation is the United Kingdom. 

Further information on the Company can be found at www.idegroup.com. 

Summary 

•  Revenue of £28.2 million (2018: £41.1  million). 

•  Gross profit margins increased to 22.8% (2018:  16.1 % ). Gross profit margins before the impact of IFRS 16 are 22.1 %. 

•  Adjusted EBITDA** profit £1.1  million (2018: loss of £3.9 million). The adjusted EBITDA of £1.1  million has benefited by 

£0.9 million due to the adoption of IFRS 16 with costs now taken in depreciation and finance costs. 

•  Additional funding raised of £11.5 million in the form of six-year secured loan notes from existing shareholders. 

•  No external debt other than with key shareholders. 

•  Stable leadership and consistent senior management team in place. 

•  Partnership channel delivering revenues from public sector. 

•  Strong partnership and direct customer pipeline of opportunities. 

" Adjusted EBITDA is defined as earnings before interest,  tax,  depreciation,  amortisation,  impairment charges,  exceptional  items,  loss on 
disposal of fixed assets and share-based payments 

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iDE Group Holdings pic 
Annual  report and financial statements 
Year ended 31  December 2019 

Chairman's Statement 

2019-a year of strategic realignment 

This year has been pivotal for the Group, and whilst we saw a significant drop in revenues, we saw an increase in adjusted 
EBITDA. This confirms that the cost reductions and rationalisation of loss-making business has moved the Group to a better 
trading position from which to now grow. 

After a period of consolidation and reflection we have embarked on a course for long term growth that will capitalise on our 
strengths and develop propositions that meet client needs. We have a strong story to tell about how outsourced managed and 
lifecycle services can bring value to organisations.  We are also seeing increasing success when introducing clients to the 
breadth of our services including datacentre, cloud and connectivity. 

The Board decided that it is time for a more clearly articulated services offer and simplified business structure. 

Our challenges in 2019 

We had some major challenges to address during the year: 

•  Securing renewals of key customers 
•  Consolidating our data centre estate 
•  Developing a new strategy for Connect 
•  Rebuilding our partner and channel relationships 
•  Exploiting new sales opportunities 

What has gone well? 

Against a backdrop of economic and political uncertainty, we have secured some key customer renewals and won new clients 
particularly in managed services. 

We retained our profitable key direct customers to whom we provide user support desk, managed services, on-site and field 
engineering. 

On-going projects delivered by our lifecycle fulfilment centre were particularly strong and we have seen strong and consistent 
improvements in that area, with our major customer for that service renewing mid-year. 

We began a comprehensive review of the Connect business during the year in order to develop a new strategy for this division 
after recent declines in revenue and complexities in its operations.  I  am pleased to provide an update that a major consolidation 
of the network and datacentres in which we operate is underway.  This is a significant project which will take time to conclude,  but 
we are confident that it will provide the foundations for profitable growth of our datacentre, cloud and connectivity business. 

Our relationship with third party system integrators has both been refreshed and reinvigorated, and we have seen an increase in 
opportunities both in service provision and project work through this channel particularly into the public sector; we are delivering 
IT services into both a number of Central Government departments and Blue Light clients.  We have ended the year with several 
long-term partnerships which are providing us with new sales opportunities. 

What has changed? 

During 2018 a key focus was on reducing the Group's overheads,  headcount, and infrastructure footprint in order to provide a 
more sustainable cost base, and stabilising the business following a period of upheaval and uncertainty. 

We did, unfortunately, see some customer losses during the year;  lifecycle services are bolstered by project work which was 
lower in 2019 than the prior year, and subsequent projects were delayed into 2020.  In our Connect business the customer churn 
was at an unacceptable level with some larger account losses in cloud services; this in part resulted in the programme to 
consolidate the datacentre estate and review our pricing strategy for Connect services. 

In 2019, whilst managing costs has remained a key driver,  we have focussed attention onto customers.  We gave focus to 
individual customer and project profitability, continued to provide excellent service to existing customers as well as clearly 
articulating our value propositions to win new business. 

3 

iDE Group Holdings pic 
Annual  report and financial  statements 
Year ended 31  December 2019 

Chairman's Statement (continued) 

Securing and developing our partnership channels has proven to be successful with several new customer wins in the public 
sector; and we have seen a positive affirmation in direct business with key account renewals. 

COVID-19 

The unprecedented and rapidly changing circumstances surrounding the COVID-19 outbreak provide an uncertain economic 
landscape and increased risk aversion in the financial markets. Whilst it is difficult to predict accurately the potential long-term 
consequences, we remain vigilant and, in common with all businesses, are closely monitoring the situation. The wellbeing of staff 
and the customers with whom they interact is our overriding priority. We have instituted measures to ensure that our people can 
work safely and, in most cases, remotely, ensuring the continuity of the business.  We have rigorously stress tested our financial 
forecasts for a range of potential outcomes associated with COVID-19 and we are confident that the Group is well positioned to 
withstand any negative impact. To date there has been no material effect on the business. 

Results 

Revenue fell by 32% across the Group to £28.2 million for the full year (2018: £41.1  million), but significantly we have improved 
gross profit margins to 23%,  which before the impact of IFRS 16 are 22% (2018:  16%), and the resulting gross profit has 
remained fiat year-on-year at £6.4 million (2018: £6.6 million). 

The significant work undertaken to reduce the Group costs underpins the improvement in gross margins, and allied to a 
reduction in overheads (excluding non-underlying costs, impairment,  amortisation and depreciation) by some 50% to £5.3 million 
(2018: £10 million) has resulted in the adjusted EBITDA moving from loss to profit of £1.1  million (2018:  loss of £3.9 million). 

Adjusted EBITDA 

Exceptional items 

Depreciation 

Amortisation 

Impairment charge on goodwill 

Loss on disposal of fixed assets 

Charges for share-based payments 

Operating loss 

Finance costs 

Income tax 

Year ended 31 
December 2019 
£000 

Year ended 31 
December 2018 
£000 

1,143 

(588) 

(3,241) 

(3,289) 

(3,000) 

(86) 

(9,061) 

(1,827) 

2,411 

(3,886) 

(2,368) 

(2,848) 

(3,290) 

(17,528) 

(441) 

202 

(30,159) 

(389) 

1,089 

Loss for the year from continuing operations 

(8,477) 

(29,459) 

The net loss for the year from continuing operations is £8.5 million (2018: loss £29.5 million), after a £3 million impairment charge 
(2018: £17.5 million against goodwill and acquired intangible assets) 

The Group continues to improve its cash generation and has maintained strong working capital management, this along with the 
additional loan notes resulted in the Group paying off its third-party bank debt and finance lease commitments. 

4 

iDE Group Holdings pic 
Annual  report and financial statements 
Year ended 31  December 2019 

Chairman's Statement (continued) 

Profitability of divisions 

Manage 

Manage encompasses our service lines broadly covering field and site engineering, projects and lifecycle, network monitoring 
and service desk support. 

2019 saw revenues fall  to £14.7 million (2018: £27.2 million), this was mostly down to novation of some £3.4 million of contracts 
over to Connect, £4.9 million of lower project and lifecycle services, and a further £3.7 million reduction in engineering and 
managed services; however, we have seen an improvement in gross profit margins to 31% (2018:  21%) and a reduction in 
overheads by over 50%. The sum of these moved adjusted EBITDA from a loss in the prior year to a profit in 2019 of £1.1  million 
(2018:  loss of £3.1  million). The adjusted EBITDA of £1.1  million has benefited by £0.6 million due to the adoption of IFRS 16 
with costs now taken in depreciation and finance costs. 

This encouraging improvement underpins that this division is approaching the right-size,  further consolidation of field engineering 
is underway, and that profitable growth can be achieved in 2020. 

Connect 

Connect business services are broadly networking and connectivity, cloud and hosting, and voice/telephony. 

Revenues in Connect were flat year-on-year at £14.6 million (2018: £14.6 million); whilst we were disappointed to lose some of 
our larger cloud customers but benefited from contracts novated from Manage,  and the net result was an improvement in gross 
margins to 13% (2018:  5%). There has been an increase in overheads to £4.5 million (2018: £3.3 million), including a £0.3 million 
benefit of adopting IFRS 16 in  2019.  An  impairment charge against intangible assets of £3.0 million  (2018:  £6.9 million) was 
incurred following an  annual  impairment review which  indicates that Connect is still underperforming.  The resulting adjusted 
EBITDA improved to £0.7 million (2018: loss £0.4 million). The adjusted EBITDA of £0.7 million has benefited by £0.3 million due 
to the adoption of IFRS 16 with costs now taken in depreciation and finance costs. 

Our objectives in 2020 are to further reduce costs through the datacentre and network consolidation and leverage these commercial 
improvements into more competitive pricing to win new and extend existing business opportunities. 

Central 

There are £0.9 million of overhead costs attributable to group overheads (mainly relating to pic board and listing costs, associated 
legal and professional fees, and share based payment charges), of which £0. 7 million reduce Group adjusted EBITDA 

People 

The management team made consistent progress in simplifying the structure of the business and aligning services better to 
support our clients. 

The Group executed on further headcount reductions during the year ending the period with 262 FTE (2018:  303 FTE). 

The board would like to recognise and thank its employees who have worked hard to deliver excellent client service and retain 
existing key clients. 

What will we keep doing? 

We are improving our customer and partner relationships and that has shown in our longer-term contracts and customer 
renewals in 2019. Our focus for 2020 is on developing those relationships and the skills and processes needed to manage 
accounts in a consistent and productive way by placing account management and service delivery at the heart of the business. 

We will continue to generate revenue and cash but will also ensure that our business quality improves in terms of client fit, 
margin and sustainability. 

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iDE Group Holdings pic 
Annual  report and financial  statements 
Year en ded 31  December 2019 

Chairman's Statement (continued) 

What will we do better? 

We have several priorities for the future, highlighted ones being: 

•  Improvements to our Governance in line with the Quoted Companies Alliance Corporate Governance Code. 
•  Complete our network and datacentre consolidation. 
•  Land and expand contracts through our partnership channel. 
•  Win more direct customers >£1m per annum contract value. 
•  Develop and deliver our datacentre, cloud and connectivity offering. 
•  Remove business and operational complexities thereby reducing overheads. 

We are currently assessing the technology and market landscape and will evaluate our options in 2020. However,  at our heart, 
we are a business that depends on our own talented people delivering best-of-class technology solutions.  We need to build a 
strong sales force to support our group of knowledgeable experts. 

Our strategy of a more integrated offering across service lines requires some investment in training and skills to ensure that we 
can deliver for our clients and our investors. 

Strategy 

Having been greatly encouraged by the opportunities identified in the partnership channel & lifecycle businesses, and strong 
direct customers the Board has outlined a strategy to provide better alignment between our operating businesses, customer 
needs and driving competitive advantage as we widen the client base to which we offer the full portfolio of our services. 

Additionally, changes to our internal operating model will assure consistent quality in our relationship and account management 
whilst maintaining our strength in financial management. 

Our aim is to drive further operating margin improvement and deliver consistent growth in earnings in the medium and long-term. 
This will be supported by forthcoming developments in marketing and lead generation activities we plan to implement in 2020. 

Financing and dividend 

During the year,  the Company issued £11.5 million of secured loan notes the proceeds of which were used to repay the Group's 
debt facilities with National Westminster Bank, meet its finance lease obligations, and provide additional working capital. 

Given the continued losses the Board is not proposing to declare a dividend at this time but will keep this policy under review. 

Current trading and outlook 

Trading in the current financial year remains broadly in line with management expectations, although the mix has changed due to 
the current COVID-19 crisis.  We have won and implemented additional projects in the Managed division supporting mobile 
working across a number of our clients,  offset by the expected pipeline of projects being deferred into the second half. The Board 
is confident in its strategy and continues to enhance operational efficiency in our core services and strengthen the senior 
management team in order to deliver an improved trajectory through 2020 and beyond. 

• 

Andy Parker 
Non-Executive Chairman 
13 July 2020 

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iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Financial Review 

The Group reported total revenues for the year to 31  December 2019 of £28.2 million, down from £41.1  million in 2018 and gross 
profit of £6.4 million (2018:  £6.6 million). The gross profit of £6.4 million has benefited by £0.2 million due to the adoption of IFRS 
16 with costs now taken in depreciation and finance costs. 

The Group uses Adjusted EBITDA which is a non-GAAP measure of performance as it believes this more accurately reflects the 
underlying performance of the business.  This is one of the key operational  performance measures monitored  by the Board. 
Adjusted EBITDA is defined as earnings before interest,  tax, depreciation, amortisation,  impairment charges, exceptional items, 
loss on disposal of fixed assets and share-based payments. 

The adjusted EBITDA for the year to 31  December 2019 was a profit of £1.1  million (2018: loss £3.9 million). The adjusted EBITDA 
of £1.1  million has benefited by £0.9 million due to the adoption of IFRS 16. 

A detailed review of the business is set out in the Chairman's Statement and this Financial Review.  Included in these reviews are 
comments on the key performance indicators that are used by the Board on a monthly basis to monitor and assess the performance 
of the business.  These indicators include the level of revenue, gross profit and Adjusted EBITDA together with net debt 

Discontinued operations 

In 2018, the Company sold the entire issued share capital of 365 ITMS Limited ("365 ITMS") and its subsidiaries to PTCA Newco 
Limited ("PTCA"),  a newly incorporated company, on a cash free, debt free basis with a normalised level of working capital (the 
"Sale").  The consideration for the Sale was £2.8 million,  payable in cash.  The proceeds of the Sale were used to reduce the 
Group's net debt. 

In addition, as part of the Sale,  certain assets relating to PACT,  the Group's business unit focused on cyber security,  including 
contracts and staff, were transferred to 365 ITMS for cash consideration of £0.2 million which was paid to the Group by 365 ITMS 
upon completion of the Sale. 

The results for 2018 showed a loss on discontinued operations of £3.2m and a profit on disposal  of subsidiary of £0.7 million. 
Further losses of £0.2 million were identified in the current year on contracts novated as part of the disposal. 

Manage 

There was a decrease in revenues to £14.7 million (2018:  £26.7 million), which is attributable to £3.4 million value of contracts 
novated to Connect,  £4.9 million of lower project and lifecycle services,  and a further £3.7 million reduction in engineering and 
managed services suffered from the loss of customer contracts or reduction in scope of services. 

For the year we have seen an improvement in gross profit margins to 31%, which before the benefit of IFRS 16 is 28% (2018: 
21 % ) as a result of the services mix and operational efficiencies,  and a reduction in overheads by over 50% to £7.1  million (2018: 
£15.5 million), which is the result of reduced headcount, costs moving to Connect alongside novated contracts, and stringent cost 
saving initiatives. 

Adjusted EBITDA attributable to Manage has moved from a loss in the prior year to a profit in 2019 of £1.1  million (2018:  loss of 
£3.1  million). The adjusted EBITDA of £1.1  million has benefited by £0.6 million due to the adoption of IFRS 16. 

Connect 

Revenues in  Connect are flat year-on-year at £14.6 million  (2018:  £14.6 million).  This net neutral  position  reflects additional 
revenues from Manage contracts novated of £3.4 million against customer losses of a similar value. 

However,  there was an improvement in gross margins to 13% (2018: 5% ), owing to savings in infrastructure costs,  and changes 
in the customer and services mix. 

There has been an increase in overheads to £4.5 million (2018: £3.3 million), and an impairment charge against intangible assets 
of £3.0 million  (2018:  £6.9 million) was incurred following an  annual  impairment review.  The overheads of £4.5 million  have 
benefited by £0.3 million due to the adoption of IFRS 16. 

Adjusted EBITDA attributable to Connect has improved to £0.7 million (2018:  loss £0.4 million).  The adjusted EBITDA of £0.7 
million has benefited by £0.3 million due to the adoption of IFRS 16. 

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iDE Group Holdings pic 
Annual  report and financial  statements 
Year ended 31  December 2019 

Financial Review (continued) 

Exceptional items 

Non-underlying items,  relating to restructuring and reorganisation, and costs attributable to a premises break-in, amount to £0.6 
million in the year (2018: £2.4 million). 

Finance costs 

After incurring net finance costs of £1.8 million relating to interest and arrangement fees for loan notes,  leases and bank debt 
(2018: £0.4 million), the loss before tax is £10.9 million (2018:  loss of £30.5 million) 

Taxation 

The utilisation of tax losses and a deferred tax credit arising on the amortisation of intangible assets has resulted in a tax credit for 
the year of £2.4 million (2018: £1.1  million) 

The Group therefore reported a loss after tax from continuing operations of £8.5 million (2018: loss of £29.5 million), which equates 
to a basic loss per share of 2.12 pence (2018:  loss per share of 11.97 pence). 

Statement of Financial Position 

Non-current assets 

The Group has property, plant and equipment of £9. 7 million (2018: £9.8 million) all of which are subject to depreciation as per the 
policies set out in the accompanying financial statements. During the year there were additions of £3.1  million, £2.9 million of this 
is in relation to the IFRS16 transition (2018: additions £0.6 million). 

Further,  intangible assets of goodwill, trademarks, capitalised technology and customer contracts are £21.1  million (2018:  £27.4 
million) and are subject to amortisation as per the policies set out in the accompanying financial statements. There was a goodwill 
impairment charge of £3m in 2019 relating to the recoverability against future cashflows from iDE Group Connect (2018: £17.5 
million). Details are shown in note 14. 

Trade and other receivables 

Trade and other receivables reflect revenue reductions in comparison to the previous year at £7.6 million  (2018:  £8.9 million) 
including trade receivables of £5.4 million (2018: £6.4 million) after a credit loss provision of £0.6 million (2018: £0.7 million). Whilst 
the overall reduction in trade receivables can be attributed to the fall in year-on-year revenues, there have been reductions resulting 
from improved customer payments and an improvement in the aged profile resulting in lower credit loss provisions. 

Trade and other payables 

Trade and other payables amounted to £7.6 million (2018: £7.7 million), including trade payables of £5.6 million (2018: £4.9 million) 
and accruals of £1.3 million (2018: £1.8 million). Third party suppliers' costs, which are being reduced where possible, remain fairly 
fiat year-on-year. 

Contract liabilities arise from customers being invoiced in advance of services delivered, in accordance with individual contractual 
terms, at the balance sheet date this amounted to £1.9 million (2018:  £3.0 million), the decrease reflects the reduction in overall 
revenues as well as the mix of customers' contractual obligations for payment. 

Cashflow and net debt 

Cash generated from operating activities during the year was £0.4 million (2018 cash used £5.8 million). Losses for the year saw 
a material improvement to £8.7 million loss (2018:  loss of £32.6 million),  and working capital reduced to £0.3 million (2018: £3.2 
million).The Group invested £0.2 million (2018: £0.3 million) in fixed assets and net new financing amounted to £3.7 million (2018: 
£4.2 million). The net result is that as at 31  December 2019 there were no bank borrowings or overdraft debt and the cash balance 
was £0.7 million (2018: overdraft of £2.9 million). 

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iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Financial Review (continued) 

Cashflow and net debt (continued) 

During the year the Company raised £11.5 million by way of an issue of secured loan notes ("Loan Notes") in three tranches:  one 
in January 2019, the second in March 2019 and the third in December 2019. The Loan Notes have a term of 6 years and an annual 
coupon of 12% which is compounded and payable at the end of the term. The proceeds of the issue of the Loan Notes were used 
to fully repay the revolving credit facility of £4.75 million and overdraft of £3.5 million provided by Natwest and provide additional 
working capital for the Group. 

With the issue of the Loan Notes, the Group now has no external debt other than with its major shareholders and has longer-term 
funding, thereby affording security for all the Group's stakeholders. 

Dividend 

The Directors do not propose a dividend in respect of the current financial year (2018: £nil). 

Update and outlook for 2020 

Following the cost reduction programme started in 2018, and a renewed focus on customer retention and service delivery, in order 
to drive increased profitability and cash generation; the Group ended the year in a much stronger position than it started it, with a 
strong and consistent leadership team, an appropriate cost base and clear focus on operational execution and customer service. 

The additional refinancing has provided long term funding and means that the Company has no external debt,  as the Loan Notes 
are held solely by shareholders, and predominantly by the largest shareholders. Since the year end there has been an improvement 
in the pipeline of opportunities across the business both with existing and new customers and the Group has been trading at 
acceptable levels of profitably in the year to date. 

The COVID-19 outbreak has presented the Group with an unexpected new set of challenges. On a macroeconomic level, it is too 
early to predict the medium-term impact on global and regional economies. The UK government has announced an unprecedented 
£100 billion+ fiscal benefits package to help cushion the impact on jobs and public and private sector industries. Although, as yet, 
the consequences of COVID-19 on the Group have been limited,  it does have the potential to impact the UK economy, with the 
continued closure of 'non-essential' businesses, although with the easing of the COVID-19 lock down seen in early July the impact 
on the Group has been temporary and limited; to date IT managed services have remained buoyant during the UK-wide lock down, 
with increased reliance on mobile working and the need to facilitate customers' staff working remotely. 

The Board remains confident of the Group's future prospects. 

Going concern 

The Directors have taken advantage of the Government's Job Retention Scheme to furlough  some staff members during the 
COVID-19 lockdown period,  as well as senior staff taking a short-term 20% salary reduction,  and also deferment of PAYE and 
VAT liabilities.  There has been increased demand for lifecycle services which necessitated an increase in shifts and production, 
and this has offset minor reductions in user support desk activities. 

The Directors have prepared detailed cash flow projections; these projections, considering reasonably possible changes in trading 
performance and the timing of key strategic events, including COVID-19, show the Group expects to operate within the level and 
conditions of available funding. The directors note, however,  that although the cash flow projections show that the group expects 
to have sufficient cash resources throughout the forecast period, the levels of cash fluctuate and at times in the forecast period are 
relatively low.  The continuing Covid-19 pandemic creates added uncertainties for the Group.  Any reasonably possible deviation 
from the forecast cash inflows could result in the Group requiring additional funding. 

The directors have discussed the future cashflows with two of the Group's major shareholders who are represented on the Board 
and,  furthermore,  note the continued support of these shareholders,  as demonstrated by the refinancing during the year.  In 
reaching their conclusion on the going concern assumption, the directors note and rely on the letter of support provided by MXC 
Capital Limited, in which they undertake to continue to provide such financial support needed for continued operations for a period 
not less than one year from the date of approval of these financial statements. The directors having made the necessary inquiries, 
have satisfied themselves of MXC Capital's ability to provide such finance if necessary.  After making enquiries and having regard 
to the FRC's Guidance to Companies on COVID-19 issued in March 2020, the Directors have a reasonable expectation that the 
Group has adequate resources to continue in operational existence for the foreseeable future.  Accordingly, the Group continues 
to adopt the going concern basis in preparing its consolidated financial statements. 

9 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Strategic Report 

Review of the Business 

A detailed review of the business is set out in the Chairman's Statement and the Financial  Review. The year under review was a 
challenging one for the business with overall  revenues declining year-on-year,  however gross margin improved and adjusted 
EBITDA* moved from a loss to a profit. Future developments and current trading and prospects are set out in the Chairman's 
Statement and the Financial Review. These reports together with the Corporate Governance Statement are incorporated into this 
Strategic Report by reference and should be read as part of this report.  The Group's strategy is focused on maximising value for 
stakeholders by increasing revenues and profits by upselling to our current customer base as well as by bringing new customers 
on board. 

At 31  December 2019,  the Board comprised 3 Directors (2018:  3);  all of which are male (2018: all of which were male).  At 31 
December 2019, the Group had 262 employees (including Directors) (2018: 303), of which 202 (2018:  232) are male and 60 (2018: 
71) are female. 

* Adjusted EBITDA is defined as earnings before interest,  tax, depreciation, amortisation, impairment charges, exceptional items, 
loss on disposal of fixed assets and share-based payments 

Principal Risks and Uncertainties 

Identifying, evaluating and managing the principal risks and uncertainties facing the Group is an integral part of the way the Group 
does business.  There are policies and procedures in place throughout the operations, embedded within our management structure 
and as part of our normal operating processes. 

The Group maintains a business risk register which is reviewed by the Board on a bi-annual basis.  Each risk has an owner on the 
Group's executive committee and is assigned a consequence and probability value,  multiplied to give a risk value.  The impact, 
measures in place and tactics to mitigate risks are assessed on a regular basis.  The risk categories,  set out below,  have been 
identified  by the Board  as those currently considered  to  potentially have the most material  impact on  the Group's future 
performance.  In addition to these risks, note 23 contains details of financial risks. 

COVD-19 

The COVID-19 outbreak has the potential to cause significant disruption to the UK economy and, while the financial impact of the 
Group is difficult to quantify, several scenarios have been examined in respect of the financial impact of the COVID-19 outbreak 
on  the businesses.  During the lock-down  period the Group saw some reductions in  user support desk activities,  which  were 
mitigated by furloughing staff through the Job Retention Scheme.  However,  data centre and connectivity business remained at 
expected levels, and we saw a significant increase in lifecycle services as certain customers ramped up deployment of equipment 
to facilitate their own staff working remotely, 

We have continued to see new opportunities during lock-down, and believe that the demand for centralised managed services, 
cloud,  user support desk,  mobile working  & collaboration,  and  over-arching  business continuity solutions will  provide good 
opportunities during the remainder of 2020. However, the Board continues to monitor the situation and act to mitigate any financial 
impact which arises from delays to projects or possible reduction in IT managed services provision. 

Market and Economic Conditions 

Market and economic conditions are recognised as one of the principal  risks in the current trading environment.  The risk is 
mitigated by the monitoring of trading conditions and changes in government legislation, the development of action plans to address 
specific legislative changes and the constant search for ways to achieve new efficiencies in the business without impacting service 
levels. 

Exit of UK from European Union 

The UK left the European Union post the Group's year end and entered a 12-month transition period (commonly referred to as 
"Brexit").  Whilst negotiations between the UK and the European Union continue the impact of Brexit is not yet clear,  but it may 
significantly affect the fiscal, monetary and regulatory landscape in the UK, and could have a material impact on its economy and 
the future growth of its various industries. Depending on the exit terms negotiated between EU Member States and the UK following 
Brexit, the UK is likely to lose access to the single European Union market and the global trade deals negotiated by the European 
Union on behalf of its members. 

10 

iDE Group Holdings pic 
Annual report and financial  statements 
Year ended 31  December 2019 

Strategic Report (continued) 

Exit of UK from European Union (continued) 

The UK could, however, correspondingly acquire the right to secure additional trade deals with non-EU countries and with the EU 
itself.  Such a change in trade terms could affect the attractiveness of the UK as an investment centre and, as a result, could have 
a detrimental or positive effect on UK companies and financial markets. Although it is not possible to predict fully the effects of an 
exit of the UK from the European Union, it could have a material effect on the business, financial condition and results of operations 
of the Group.  The Group pays attention to the progress and direction of the negotiations and will take any actions open to it to 
mitigate any risk as the impact becomes clearer. The Group has also discussed the potential impact of "Brexit" with a number of 
key clients who will be directly affected, to ensure its services are relevant in the future economic environment, however,  from 
these discussions, the Group does not expect to have to make significant changes or incur significant disruption as a consequence. 

Reliance on Key Personnel and Management 

The success of the Group is dependent on the services of key management and operating personnel.  The Directors believe that 
the Group's future success will be largely dependent on its ability to retain and attract highly skilled and qualified personnel and to 
train and manage its employee base.  During the year, the restructuring programme continued which resulted in more members of 
staff being made redundant and other members of staff moving into new roles. For those who remain there are several employee 
benefits and active communication is encouraged within the business to mitigate the risk of losing skilled and qualified individuals. 
Furthermore, there is an apprenticeship scheme which the Group believes will assist in training and retaining younger individuals 
going forward. 

Competition 

The Group operates in a highly competitive marketplace and while the Directors believe the Group enjoys certain strengths and 
advantages in competing for business, some of the competitors are much larger with considerable scale that could allow them to 
offer similar services for lower prices, thus impacting the Group's ability to win new business.  The Group monitors competitors' 
activity and constantly reviews its own services and prices to ensure a competitive position in the market is maintained. 

Technology 

The market for the Group's services is in a state of constant innovation and change.  The Group devotes significant resource to 
the development of new service lines,  ensuring new technologies can  be incorporated and integrated with  the Group's core 
services.  The nature of the Group's services means that they are exposed to a range of technological risk, such as viruses, hacking 
and an ever-changing spectrum of security risk.  The Group maintains constant pro-active vigilance against such  risks and 
maintains membership of some of the highest levels of security accreditation as part of the service it offers its customers. 

Infrastructure Failure 

The Directors believe that one of the key differentiators the Group offers is that its services are provided over its own controlled 
and managed infrastructure,  such as its own networks and data centre.  Whilst this provides customers with comfort over the 
resilience and reliability,  the Group is also exposed to risks of infrastructure failure.  A critical element of the Group's operating 
methodologies and procedures is to mitigate such risks through the careful construction,  maintenance and management of its 
infrastructure.  All networks and the data centre have fully resilient fail-over procedures with regular testing of back-up and recovery 
plans. 

11 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Strategic Report (continued) 

s.172 Companies Act 2006: Statement of Directors' Duties to Stakeholders 

The Directors of the company have a duty to promote the success of the company. A director of the company must act in the way 
they consider, in good faith, to promote the success of the company for the benefit of its members, and in doing so have regard 
(amongst other matters) to: 

the likely consequences of any decision in the long term; 
the interests of the Company's employees; 
the need to foster the Company's business relationships with suppliers, customers and others; 
the impact of the Company's operations on the community and the environment; 
the desirability of the Company to maintain a reputation for high standards of business conduct; and 
the need to act fairly between members of the Company. 

The Directors are committed to developing and maintaining a governance framework that is appropriate to the business and 
supports effective decision making coupled with robust oversight of risks and internal controls. 

Fairness 

The Board's policy is to behave responsibly, ethically and fairly at all times towards shareholders and other external stakeholders, 
in line with our Company values, and to ensure that our management teams operate the business in a responsible and fair manner 
and to the highest standards of business conduct and good governance. 

Engagement with Employees 

The company continues to focus on  building channels that ensure the company is effectively listening  and  responding to 
employees.  In doing so,  the company can  identify opportunities to better meet employee needs,  help them with their career 
progression and build the skills required to continue helping our business thrive. During the period, the company focused on internal 
performance management and development to ensure employees have clear objectives and an understanding of their contribution 
to our overall business success and goals. 

The company strives to create a diverse and inclusive working environment where every employee feels welcome and can do their 
best work. We believe in the benefits of diversity and the importance of bringing a wide range of skills, experience and perspectives 
into our business.  The directors continually work with senior management to promote the Company's values and to monitor 
attitudes and behaviours to ensure that they are consistent with our culture. 

Engagement with suppliers, customers and others in a business relationship with the Company 

Suppliers 

As a company dependent on suppliers and partners to deliver services for all of our stakeholders,  we strive to manage these 
relationships as closely as possible to ensure they meet our standards.  The Company is committed to ensuring the highest 
standards and quality across our operations and require both our suppliers and partners to operate to the same high standards. 

Customers 

Our goal is to deliver best-in-class service for all of our customers and to be a genuine managed services provider by seamlessly 
acting as the outsourced provider of services to our customers and their staff. 

Environment 

The Group acknowledges its responsibilities for environmental  matters and where practicable adopts environmentally sound 
policies  in  its  working  practices,  such  as  recycling  paper  and  packaging  waste  and  using  specialist recyclers  of scrap 
telecommunications and IT equipment. A major consideration when replacing company vehicles is their impact on the environment. 

The Group also makes use of in-house collaboration tools to reduce the need for travel to meetings and operates flexible working 
practices where possible, reducing the environmental impact of commuting.  Positive experience of an increase in these activities 
during the COVID-19 pandemic suggests these will continue at a higher level after the end of the pandemic than before. 

12 

iDE Group Holdings pic 
Annual  report and financial statements 
Year ended 31  December 2019 

Strategic Report (continued) 

Strategy 

The market for network,  cloud and IT managed services in the United Kingdom is highly fragmented and is served by a broad 
spectrum of businesses from global telecommunication companies through hardware and software providers, system integrators 
and a range of independent managed service providers of varying sizes through to companies providing individual elements of the 
IT managed services spectrum.  The market is growing, driven by the continued move towards off-premise solutions and mobile 
access to secure services. 

The Group positions itself in the market as being able to combine the benefits of its network and data centre with a flexible and 
technically skilled workforce able to deliver and support critical services and solutions in a highly secure environment.  The Group 
seeks to differentiate itself in three distinct ways: 

•  Innovation - innovation in the design and delivery of services; 

•  Reliability - the right technical skills organised in the right way, to give predictable high quality results; and 

•  Value - service offerings that are designed to offer value for money to mid-market customers. 

Through these differentiators, the Group aims to attract new customers and to deepen and broaden the relationship with existing 
customers.  The Board's strategy for growth comprises: 

•  Ongoing investment in expanding and enhancing our own infrastructure so that we can provide our customers with the 

very highest level of security and service; 

•  Maximise the levels of revenue from our wide ranging customer base through high levels of service and a varied product 

and service set; and 

•  Efficient use of our scale and resources to explore and invest in new technologies so that our customers can benefit from 

the high levels of innovation across the whole industry. 

The Group would also consider acquisition opportunities within the sector which would offer synergies and complementary or 
additive products and services.  Our acquisition criteria are strict and mean that we would only consider buying a business whose 
operating model  is similar to our own, would increase earnings,  have high recurring revenues and would not over-leverage the 
Group. 

Despite the challenges we met in 2019, the Board believes that the Group's position between the very large system integrators 
and network operators and the smaller competitors that may lack delivery structure,  reputation,  reliability and financial strength 
remains a very compelling one. 

The Group has a strong and reliable set of core infrastructure and has developed a delivery model that provides assurance and 
certainty for customers.  This underlying platform  is the core strength  of the Group and the Group will  continue to consider 
augmenting its underlying organic growth with acquisitions to leverage this platform,  should there be a compelling strategic and 
financial case. 

On behalf of the Board 

Ian Smith 
Executive Director 
13 July 2020 

24 Dublin Street 
Edinburgh EH1  3PP 

13 

iDE Group Holdings pic 
Annual  report and financial statements 
Year ended 31  December 2019 

Directors' Report 

The Directors present their report together with the audited consolidated financial statements for the year ended 31  December 
2019 for iDE Group Holdings pic ("iDE" or the "Company") and its subsidiaries (together, the "Group"). 

Principal Activity 

The principal activity of the Group during the year was to supply network, cloud and IT managed services.  The Company is a holding 
company. 

Review of the Year 

The review of the year and the Directors' strategy are set out in the Strategic Report. 

Dividends 

The Company did not pay a dividend during the year ended 31  December 2019 (2018: £nil).  The Directors do not recommend the 
payment of a dividend at 31  December 2019 (2018: £nil). 

Directors 

The Directors who held office during the period and up to the date of the Annual Report are as follows: 

Ian Smith 
Andy Parker 
Matthew ("Max") Royde (resigned 13 November 2019) 
Sebastian White (appointed 12 November 2019) 

Company Secretary 

Delgany Corporate Services Limited 

A brief biography of the current Directors can be found below: 

Andy Parker - Non-Executive Chairman 

On 10 August 2018 Andy was appointed as Non-Executive Director, on 5 October 2018 was appointed as Non-Executive Chairman 
and for the period 15 October 2018 to 21  May 2020 held the position of Executive Chairman. On 21  May 2020 Andy took the role 
of Non-executive Chairman. 

Andy is an experienced commercial, operational and financial professional. A chartered accountant,  Andy has held a wide range 
of commercial and finance roles culminating most recently in his tenure as Chief Executive Officer of Capita Group pic, the FTSE 
350 professional support services company. Andy has held a number of finance director roles during his career and is a highly 
experienced public markets board director. 

Andy is the Chair of the Audit Committee and a member of the Remuneration Committee. 

Ian Smith - Executive Director 

On 1  June 2018,  Ian was appointed as Executive Director. 

Ian has an extensive track record of investing in and managing technology companies and is co-founder and CEO of MXC Capital 
Limited. Ian has sat on numerous boards and either led or been involved in a large number of transactions in the TMT sector.  Ian 
led strategic change and value accretion at Redstone pic and Accumuli  pic and was previously deputy executive chairman and 
CEO at Castleton Technology pic. 

Ian holds no direct beneficial  interest in  iDE Group,  however,  is CEO and a substantial  shareholder of MXC Capital  Limited,  a 
substantial shareholder and loan note holder in the Company. 

Ian is a member of the Remuneration Committee and the Audit Committee. 

14 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Directors' Report (continued) 

Sebastian White - Non-Executive Director 

On 12 November 2019, Sebastian was appointed as Non-Executive Director. 

Sebastian is an experienced investment and company director at Kestrel  Partners LLP,  a London  based fund management 
business whose clients are significant shareholders of iDE Group.  He has deep experience of the communications and hosting 
sector following 14 years as head of corporate development in a mid-market AIM listed pic. 

Sebastian is a member of the Remuneration Committee and a member of the Audit committee. 

As permitted by the Articles of Association, the Directors have the benefit of an indemnity which is a qualifying third-party indemnity 
provision as defined by Section 234 of the Companies Act 2006.  The indemnity was in force throughout the last financial year and 
is currently in force.  The Company also purchased and maintained Directors' and Officers' liability insurance throughout the 
financial year in respect of itself and its Directors. 

Andy Parker,  Ian Smith and Sebastian White retire in line with the terms of the articles of the Company and being eligible, offer 
themselves for re-election at the forthcoming Annual General Meeting. 

Directors' Service Contracts 

Details of the Directors' service contracts and their respective notice terms are detailed in the Remuneration Committee report. 

Directors' Interests 

The interests of the Directors at the end of the year in the ordinary shares of the Company at 31  December 2019, together with 
their interests at 31  December 2018 were as follows: 

Number of ordinary shares 
31  December 
2019 

31  December 
2018 

Andy Parker 
Ian Smith* 
Sebastian White" 

* Ian Smith is Chief Executive Officer and a substantial shareholder of MXC Capital Limited which as at 31 December 2019 held 
172,951,125 ordinary shares (31 December 2018: 172,811,125 ordinary shares) 

** Sebastian White is the Investment Director of Kestrel Partners LLP, whose clients held in total 32,627,340 ordinary shares as 
at 31 December 2019 (31 December 2018: 36,497,252 ordinary shares) 

15 

iDE Group Holdings pic 
Annual report and financial  statements 
Year ended 31  December 2019 

Directors' Report (continued) 

Substantial Shareholders 

At 31  December 2019 and at 27 March 2020,  being the latest practicable date before the publication of the Annual  Report, the 
Company is aware of the following significant interests in its ordinary, voting share capital: 

Shareholder name 

MXC Capital Limited' 
Bill Dobbie? 
Richard Griffiths 
Kestrel Partners LLP3 
LMS Capital 
Matt Hawkins4 

31  December 2019 
Number 

31  December 2019 
% 

27 March 2020 
Number 

27 March 2020 
% 

172,951,125 
55,476,117 
34,022,561 
32,627,340 
18,161,835 
16,370,627 

43.2 
13.8 
8.5 
8.1 
4.5 
4.1 

172,931,125 
55,486,117 
32,772,561 
32,628,810 
18,161,835 
16,370,627 

43.1 
13.8 
8.2 
8.1 
4.5 
4.1 

1.  MXC Capital  Limited is a related party;  Ian Smith,  Executive Director,  is Chief Executive Officer and a substantial  shareholder of MXC 

Capital  Limited 
Former Director of the Company 
Sebastian White,  Non-Executive Director of the Company, is Investment Director of Kestrel Partners LLP 
Former Director of the Company 

2. 
3. 
4. 

Political Donations 

The Group and Company have not made any political donations in the year ended 31  December 2019 (2018: nil). 

Auditor 

RSM UK Audit LLP were appointed as auditor during the year.  A resolution is to be proposed at the forthcoming AGM for the re  
appointment of RSM UK Audit LLP as auditor to the Company, at a rate of remuneration to be determined by the Audit Committee. 

Financial Risk Management Objectives and Policy 

The Company's financial risk management objectives and policies are described in note 24 to the financial statements.  The key 
objectives are: 

Cash flow risk 

The Group receives interest on cash and cash equivalents and pays interest on its borrowings. 

The impact on post-tax profit and equity of a +/-1 % shift in the interest rate would not be material. 

Price risk 

The Group is not exposed to significant commodity or security price risk. 

Credit risk 

Credit risk is managed at a subsidiary level.  Credit risk arises from cash and cash equivalents as well as credit exposures to 
customers, including outstanding receivables.  Individual risk limits are set based on internal and external ratings and reviewed by 
management.  The utilisation of credit limits is regularly monitored with appropriate action taken by management in the event of 
the breach of a credit limit. The Group has applied the simplified approach applying a provision matrix based on number of days past 
due to measure lifetime expected credit losses and after taking into account customers with different credit risk profiles and current 
and forecast trading conditions.  The Group has recognised a provision in respect of trade receivables of £0.6 milion (2018: £0.7 
million). 

16 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Directors' Report (continued) 

Financial Risk Management Objectives and Policy (continued) 

Liquidity risk 

Management reviews cash forecasts of trading companies of the Group in accordance with practice and limits set by the Group. 
The Group's liquidity management policy involves projecting cash flows and considering the level  of liquid assets necessary to 
meet these. 

Employee involvement 

The flow of information to staff has been maintained by our staff email bulletins and staff meetings. Members of the management 
team regularly discuss matters of current interest and concern to the business with members of staff;  in particular in regard to 
providing information on performance indicators,  encouraging employee participation and engendering a common awareness of 
financial and economic factors which affect the company's performance 

The company continues  to focus on  building channels that ensure the company is effectively listening  and  responding to 
employees.  In doing so,  the company can identify opportunities to better meet employee needs and interests,  reflecting these 
where possible in the principal decisions taken by the company. 

Disabled persons 

The company is committed to a policy of recruitment and promotion on the basis of aptitude and ability without discrimination of 
any kind. Management actively pursues both the employment of disabled persons whenever a suitable vacancy arises and the 
continued employment and retraining of employees who become disabled whilst employed by the company.  Particular 
attention is given to training, career development and promotion of disabled employees with a view to encouraging them to play 
an active role in the development of the company. 

Disclosure of Information to the Auditor 

Each of the Directors who was in office on the date of approval of these financial statements, having made enquiries of the fellow 
Directors, confirms that 

•  To the best of each Director's knowledge and belief,  there is no information relevant to the preparation of their report of 

which the Group's auditor is unaware; and 

•  Each Director has taken all the steps a Director might reasonably be expected to have taken to be aware of relevant 

audit information and to establish that the Group's auditor is aware of that information. 

Subsequent Events 

Full details of post balance sheet events are included in note 30 to the consolidated financial statements. 

Future Developments 

Future developments and current trading and prospects are set out in the Chairman's Statement and the Financial Review. 

On behalf of the Board 

Ian Smith 
Executive Director 
13 July 2020 

24 Dublin Street 
Edinburgh 

17 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Remuneration Committee Report 

Remuneration Committee 

At 31  December 2019, the Remuneration Committee comprised Andy Parker (Chair), Ian Smith and Seb White 

The Remuneration Committee is responsible for determining and agreeing with the Board the framework for the remuneration of 
Executive Directors and other designated senior executives and, within agreed terms of reference, determining the total individual 
remuneration packages of such persons,  including, where appropriate,  bonuses,  incentive payments and share options or other 
share awards.  The remuneration of Non-Executive Directors is a matter for the Executive Directors.  No director is involved in any 
decision as to his or her own remuneration or benefits. 

Remuneration Policy 

The Remuneration Committee is aware that the remuneration package should be sufficiently competitive to attract,  retain and 
motivate individuals capable of achieving the Group's objectives and thereby enhancing shareholder value. 

Basic Salary and Benefits 

Basic salaries for the Executive Directors are reviewed in January each year.  The benefits provided to the Executive Directors 
may include contributions to a Group defined contribution pension scheme, private medical insurance for themselves, their spouse 
and their children, life assurance cover of 4 times salary, critical  illness and income protection cover,  a company car allowance 
and annual leave of 25 days. 

Performance Related Bonus 

The Remuneration Committee determines the criteria for the award of performance bonuses for the Executive Directors in advance 
of each year.  The bonuses are pensionable.  Non-Executive Directors do not receive a bonus. 

Fees 

The Board,  within the limits stipulated by the Articles of Association and following recommendations by the Executive Directors, 
determines Non-Executive Directors' fees.  The annual fees are £30,000 (2018: £30,000) for a Non-Executive Director and £50,000 
for a Non-Executive Chairman. Jonathan Watts stepped down from the board in January 2018 and was paid in lieu of notice. 

Directors' emoluments 

For Directors who held office during the year,  emoluments for the year ended 31  December 2019 were as follows: 

Salary/fees 
£ 

Benefits 
£ 

Pension 
£ 

2019 total 
£ 

2018 total 
£ 

Executive 
Andy Ross 
Julian Phipps 
Ian Smith1 
Andy Parker 

Non-Executive 
Jonathan Watts 
Bill Dobbie 
Katherine Ward 
Max Royde? 
Sebastian White? 

Total 

50,000 
150,000 

26,048 
3,952 

230,000 

141,144 
92,870 
29,167 
38,469 

16,668 
20,000 
23,334 
7,177 

50,000 
150,000 

26,048 
3,952 

230,000 

368,829 

1. 
2. 

Directors' emoluments in respect of Ian Smith were paid to MXC Advisory Limited, a subsidiary of MXC Capital Limited 
Directors' emoluments in respect of Max Royde and Sebastian White were paid to Kestrel Partners LLP 

18 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Remuneration Committee Report (continued) 

The Executive Directors' salaries are paid by subsidiary companies within the Group.  The Non-Executive Director fees and the 
fee to MXC Advisory Limited for Ian Smith's services are paid by the Company. 

Andy Parker 
Chair, Remuneration Committee 
On behalf of the Board 

13 July 2020 

19 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Corporate Governance Statement 

Since September 2018 all AIM companies have been required to comply with a recognised Corporate Governance Code and to 
disclose how the governance code has been implemented or to explain any areas of departure from its requirements. iDE carefully 
reviewed and then resolved to apply the Quoted Companies Alliance Corporate Governance Code ("QCA Code") published in April 
2018 which is constructed around 1 O broad principles. This report sets out our approach to the QCA Code and governance.  Our 
compliance with the 10 principles is also available to view on the Company's website: www.idegroup.com. 

Principle 1  - Establish a strategy and business model which promote long-term value for shareholders. 

The Board undertook a strategic and operational review in 2018 (the "Strategic and Operational Review"). This resulted in a revised 
business model and strategy, followed by a period of strategic realignment in 2019. The Group's strategy is set out in the Strategic 
Report on page 1 O. The Chairman's Statement on page 3 and Financial Review on page 7 provide information of how the Company 
performed against its stated strategy.  The Strategic Report includes information on the Principal Risks and Uncertainties faced by 
the Company in 2019 and how the Company has acted to reduce its exposure to risk. The Board's objective is to secure the long  
term success of the Company by establishing a sustainable and profitable operating model with an appropriate underlying cost 
base in order to create long-term value for shareholders and stakeholders alike. 

The Group's trading companies are iDE Group Manage Limited, which provides outsourced IT services, including 1st,  2nd and 3rd 
line IT support and network-based solutions,  and iDE Group Connect Limited, which provides network services and data centre 
hosting services. Work has continued on a cost reduction programme within these operations with a focus on right-sizing the Group 
to enable it to trade profitably. With this substantially complete the Company is focused on growing its existing businesses in order 
to increase value for shareholders.  The Board will continue to monitor its progress against its revised stated strategy. 

Principle 2 - Seek to understand and meet shareholder needs and expectations. 

iDE is committed to open communication with all its shareholders. 

Copies of the Annual Report and Accounts are issued to all shareholders who have requested them, and copies are available on 
the Group's investor website www.idegroup.com. The Group's interim results are also made available on the Group's website. The 
Group makes full use of its investor website to provide information to shareholders and other interested parties. 

The Board reviews proxy voting reports and any significant dissent is discussed with relevant shareholders and,  if necessary, 
action is taken to resolve any issues.  In compliance with best practice,  the level of proxy votes (for,  against and vote withheld) 
lodged on each resolution is declared at all general meetings and in future will be announced. 

Andy Parker,  Non-Executive Chairman,  and  Ian  Smith,  Executive Director,  are primarily responsible for communicating with 
investors.  Meetings via  the Company's  broker are  offered  to  major institutional  shareholders  to discuss  strategy,  financial 
performance and investment activity immediately after the full year and interim results announcements. The Non-Executive Director 
is also available to meet with  other major shareholders if such  meetings are requested.  Feedback from such  meetings with 
shareholders is provided to the Board to ensure the Directors have a balanced understanding of the issues and concerns of major 
shareholders. 

Shareholders are given the opportunity to raise questions at the Annual  General Meeting and the Directors are available both 
before and after the meeting for further discussion with shareholders.  Representatives of two of the largest shareholders are on 
the board, being Ian Smith for MXC Capital Limited and Sebastian White (Non-Executive Director) for Kestrel Partners LLP.  Both 
Ian and Sebastian have had influence over the restructuring of both the Board and the Group as a whole which has taken place in 
the year under review and,  together with  Andy Parker,  have lead the strategic direction of the Group since their respective 
appointments. 

The Board receives share register analysis reports to monitor the Company's shareholder base and help identify the types of 
investors on the register. 

20 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Corporate Governance Statement (continued) 

Principle  3  - Take  into  account wider stakeholder  and  social  responsibilities  and their implications for long-term 
success. 

The Group recognises its employees,  customers,  suppliers,  advisors,  banks and shareholders as forming part of the wider 
stakeholder group.  Management identifies  key  relationships  within  the  business  and  effort is  directed  to  ensuring  these 
relationships are managed appropriately.  Regular reviews are undertaken to ensure any issues are addressed promptly. 

The Board reviews its largest clients and suppliers in its Board meetings, and these are identified in packs provided to the Board. 

The Company has a good relationship with its NOMAD,  broker and other advisers.  Feedback from investors is provided by the 
broker as well as through direct engagement with investors by the Board. 

The Group meets frequently with customers and communicates regularly with suppliers. There is a feedback system in place and 
issues raised can be addressed. 

The Group has adopted a Modern Slavery Policy as part of its larger commitment to encourage ethical, social and environmental 
responsibility.  The policy is available to view on the Company's website. 

The Group's internal stakeholders are its employees. The Group is committed to employment policies which follow best practice, 
based on equal opportunities for all employees,  irrespective of ethnic origin,  religion,  political  opinion,  gender,  marital status, 
disability, age or sexual orientation. 

Staff policies 

The Group's employment policies are designed to ensure that they meet the statutory, social and market practices in the United 
Kingdom. The Group systematically provides employees with information on matters of concern to them, consulting them or their 
representatives regularly, so that their views can be taken into account when making decisions that are likely to affect their interests. 
Employee involvement in the Group is encouraged, as achieving a common awareness on the part of all employees on the financial 
and economic factors affecting the Group, plays a major role in maintaining its relationship with its staff. 

The Group gives full and fair consideration to applications for employment for disabled persons,  taking into account aptitude and 
abilities.  Appropriate arrangements are made for the continued employment and training, career development and promotion of 
disabled persons employed by the Group. This includes, where applicable and possible, the retraining and retention of staff who 
become disabled during their employment. 

The Board believes that its investment in the wider stakeholder network is expected to assist the Company's management in 
achieving its long-term goals creating an environment of trust and communication which will have positive implications for the long  
term success of the Group. 

Principle  4  - Embed  effective  risk  management,  considering  both  opportunities  and  threats,  throughout  the 
organisation. 

Risk assessment and evaluation is an essential part of the Group's planning and an important aspect of the Group's internal control 
system. The business and management of the Company and its subsidiaries are the collective responsibility of the Board. At each 
meeting,  the Board considers and reviews the trading performance of the Group.  The Board has a formal  written schedule of 
matters reserved for its  review and approval.  These include the approval  of the annual  budget,  major capital  expenditure, 
investment proposals, the interim and annual results and a review of the overall system of internal control and risk management. 

The results of the Strategic and Operational Review undertaken in 2018 followed by a period of strategic realignment in 2019 have 
enabled the current Board to identify the most critical risks and challenges facing the business and to take the necessary steps to 
mitigate these risks by strengthening its control systems and policies where necessary.  The revised and refined system of risk 
management is explained in the Strategic Report under the heading Principal Risks and Uncertainties. The Board has established 
a risk register which is bespoke to the Group's business. The risk register is reviewed at least twice a year, and the Board considers 
the appropriateness of the risks identified and the mitigating action taken by management on a risk by risk basis with a particular 
focus on those deemed most critical. 

21 

iDE Group Holdings pic 
Annual  report and financial statements 
Year ended 31  December 2019 

Corporate Governance Statement (continued) 

Principle 5 - Maintain the board as a well-functioning, balanced team led by the Chair. 

Membership of the Board and information on each member can be found in the Directors' Report. The Board is currently comprised 
of one Executive and two Non-Executive Directors, and during the year ended 31  December 2019,  it was supported by an interim 
Chief Financial  Officer and other senior managers,  and  it oversees and  implements  the Company's corporate governance 
programme. 

As Non-Executive Chairman, Andy Parker is responsible for the Company's approach to corporate governance and the application 
of the principles of the OCA Code. As Andy was previously Executive Chairman of the Company, until he stepped down from the 
role in 2020, he is not considered to be an independent director. 

Ian Smith is the Executive Director, and whilst he holds no direct beneficial interest in iDE Group, he is the Chief Executive Officer 
and a substantial shareholder of MXC Capital Limited.  Ian is not considered to be an independent director as MXC Capital Limited 
is a substantial shareholder of the Company. 

Sebastian White was appointed Non-Executive Director in November 2019.  As Investment Director of Kestrel  Partners LLP,  a 
London based fund management business whose clients are significant shareholders of iDE Group,  Sebastian is not considered 
to be independent. 

Each Board member commits sufficient time to fulfil their duties and obligations to the Board and the Company. They attend regular 
monthly board  meetings  and join  ad  hoc board  calls  and  offer availability for consultation  when  needed.  The contractual 
arrangements between the Directors and the Company specify the minimum time commitments which are considered sufficient for 
the proper discharge of their duties.  However,  in exceptional circumstances all Board members understand the need to commit 
additional time. 

Detailed board packs include information on  all business units and financial  performance and are circulated ahead of Board 
meetings.  Key issues are highlighted and explained,  providing Board members with sufficient information to enable a relevant 
discussion in the Board meeting. 

The Board is supported by its Audit Committee and its Remuneration Committee. The number of Board and Committee meetings 
held throughout the course of the financial year is set out at the end of this Corporate Governance Statement. 

Departures from the Code 

The Company accepts that having only three directors on the Board, none of whom are independent,  is not a long-term solution 
and is different to the composition of the Board in previous years where there were two independent directors.  However, the Group 
has recently undergone significant change and for the majority of 2019 the focus has been on implementing the revised strategy 
for which  the current directors,  albeit not independent,  are fully qualified.  The Board  recognises the need for at least one 
independent director and is looking to find appropriate candidates to fulfil that role at which time the composition of the Board 
committees will be reviewed. 

Principle 6 - Ensure that between them the directors have the necessary up-to-date experience, skills and capabilities. 

The Chairman believes that,  as a whole,  the Board has a suitable mix of skills and competencies in order to drive the Group's 
strategy and execute on the Strategic and Operational  Review and is best placed to secure the future of the Group and create 
long-term value for all stakeholders. 

The Board consists of one Executive Director and two Non-Executive Directors,  none of whom are independent, and comprises 
three men as set out in the Directors' Report. The nature of the Group's business requires the Directors to keep their skillset up to 
date which they do by attending industry events and keeping up to date with the latest industry and regulatory publications. Periodic 
updates to the Board on regulatory matters are given by Company's professional  advisers.  The Directors' Report identifies the 
members of the Board and describes the relevant experience, skills and qualities they bring. 

22 

iDE Group Holdings pic 
Annual report and financial  statements 
Year ended 31  Decem ber 2019 

Corporate Governance Statement (continued) 

The Company's financial adviser, NOMAD and lawyers are consulted on any significant matters where the Board believes external 
expertise is required. 

External advisers attend Board meetings as invited by the Chairman to report and/or discuss specific matters relevant to the Group 
and the markets in which it operates. Additionally,  MXC Advisory Limited provides the services of Ian Smith, Executive Director, 
and MXC Capital Markets LLP is a retained financial adviser principally focused on acquisitions.  Both MXC Advisory Limited and 
MXC Capital Markets LLP are part of the same group as the significant shareholder MXC Capital Limited. 

The Company Secretary,  Rose Herbert on  behalf of Delgany Corporate Services Limited,  advises the  Board  on  corporate 
governance and regulatory matters,  attends the Board meetings and reports directly to the Chairman on governance matters.  In 
keeping with best practice as set out the in the QCA guidelines the Company has split the role of Chief Financial  Officer and 
Company Secretary. 

Andy Parker and Ian Smith are primarily responsible for communicating with investors. 

Departures from the Code 

The Board is supported by a Chief Financial  Officer who is not a member of the Board.  The Chief Financial  Officer,  a qualified 
accountant,  works closely with the Board and is managing financial  procedures and controls.  The Board believes that, with the 
support of the chief financial officer and the finance team, its members have sufficient financial experience to manage the Group's 
financial function. 

The Board recognises the need for at least one independent director and the benefits it would bring to the board. The Company is 
looking to find appropriate candidates to fulfil that role and enhance the balance and skillset of the Board. 

Principle 7 - Evaluate board performance based on clear and relevant objectives, seeking continuous improvement. 

The Board regularly reviews the effectiveness of its performance as a whole as well as that of its committees and individual 
directors. Effectiveness is reviewed by looking at the Group's performance against budget as well as by the success of the strategy 
as set by the Board. The Board meets regularly to review the Group's performance as well as their respective roles. 

Board appointments are made after consultation with  advisers in  all  cases and in  some cases with major shareholders.  The 
NOMAD undertakes due diligence on all new potential  Board candidates.  Board members all have appropriate notice periods so 
that if a Board member indicates his/her intention to step down, there is sufficient time to appoint a replacement, whether internal 
or external. All Directors are required to retire by rotation and seek re-election every three years. 

Departures from the Code 

As part of the strategic and operational review in 2018, the need to strengthen the Board was recognised and changes were swiftly 
implemented with appointments made to add significant commercial, financial  and operational  experience to the Board overall. 
The Board recognises that a more robust means of evaluating Board performance needs to be adopted going forwards.  The 
evaluation process is currently under review.  In the past,  a review of the Board has been undertaken by external advisers.  The 
Board will consider using this method of review in future to supplement its own processes. 

23 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Corporate Governance Statement (continued) 

Principle 8- Promote a corporate culture that is based on ethical values and behaviours. 

The Board firmly believes that sustained success will best be achieved by adhering to the Group's corporate culture of treating all 
our stakeholders fairly and with respect. 

Accordingly, in dealing with each of the Company's principal stakeholders, the Board encourages our staff to operate in an honest 
and respectful manner.  The Group's culture of honesty and respect is reflected in the continued support and dedication shown by 
employees to deliver value to the Group's customers during what has been a challenging year. 

The Board also believes that achieving a common  awareness across all  employees plays a major role in  maintaining good 
employee relations.  The Strategic and Operational  Review of the entire business in  2018 highlighted  areas that concerned 
employees and steps were taken to remedy these concerns, such as more frequent Group-wide communication by management 
and the Board. 

The Group is committed to promoting a culture based on ethical values and behaviours across the business.  Policies are in place 
covering  key  matters  such  as  bribery,  protection  of intellectual  property  and  sensitive  information,  conflicts  of interest, 
whistleblowing and anti-slavery.  These are strongly enforced  and monitored.  Central  to the Group's culture and values are 
Collaboration,  Respect,  Excellence,  Speed,  Trust and  Accountability,  known  to  the  Company's  employees  as  CRESTA. 
the  website: 
Information  about  how  the  Group's  beliefs  are  applied  to  the  business  is  set  out  on 
https://www.idegroup.com/about/our-people/. 

Staff policies 
The Group's employment policies are designed to ensure that they meet the statutory,  social and market practices in the United 
Kingdom. The Group systematically provides employees with information on matters of concern to them, consulting them or their 
representatives regularly, so that their views can be taken into account when making decisions that are likely to affect their interests. 
Employee involvement in the Group is encouraged, as achieving a common awareness on the part of all employees on the financial 
and economic factors affecting the Group plays a major role in maintaining its relationship with its staff. 

The Group is committed to employment policies,  which follow best practice based on  equal  opportunities for all  employees, 
irrespective of sex,  race,  colour,  disability or marital  status.  The Group gives full  and fair consideration  to applications for 
employment for disabled persons, having regard to their particular aptitude and abilities. Appropriate arrangements are made for 
the continued employment and training,  career development and promotion of disabled persons employed by the Group.  This 
includes, where applicable and possible, the retraining and retention of staff who become disabled during their employment. 

Certifications 

The Company is proud to have been awarded ISO/IEC 20000-1, ISO 9001, and ISO 27001. Details of these and other certifications 
are included on the website: https://www.idegroup.com/abouUcertification/. 

Principle 9 - Maintain governance structures and processes that are fit for purpose and support good decision-making 
by the board. 

The principle governance structures and processes of the Company and its subsidiaries are the collective responsibility of the 
Board and its Committees,  details of which are set out earlier in this report.  At each Board meeting,  the Board considers and 
reviews the trading performance of the Group.  The Board has a formal  written schedule of matters reserved for its review and 
approval. These include the approval of the annual budget, major capital expenditure, investment proposals, the interim and annual 
results and a review of the overall system of internal control and risk management. 

There are two standing Board Committees - Audit and Remuneration.  Each of these committees acts within defined terms of 
reference.  The roles of the Audit Committee and the Remuneration Committee are set out in the Corporate Governance section 
of the Company's website as follows:  https://www.idegroup.com/abouUinvestors/corporate-governance/. 

Departures from the Code 

The Company recognises that its  lack of independent directors does not comply with  the standards of the QCA Corporate 
Governance Code in terms of composition of the Board and its Committees.  The Board recognises the need for at least one 
independent director and is looking to find appropriate candidates to fulfil that role and enhance its governance structures and 
processes. 

24 

iDE Group Holdings pic 
Annual  report and financial statements 
Year ended 31  December 2019 

Corporate Governance Statement (continued) 

Principle 1 O - Communicate how the company is governed and is performing by maintaining a dialogue with shareholders 
and other relevant stakeholders. 

The Company reports formally to its shareholders and the market twice each year with the release of its interim and full year 
results. The full year results are audited by a firm of external auditors. 

This report contains full details of all the principal events of the relevant period together with an assessment of current trading and 
future prospects.  The report is made available to the public via the Company's website. 

The Company maintains a regular dialogue with stakeholders including shareholders to enable interested parties to make informed 
decisions about the Group and its performance.  The Board believes that transparency in its dealings offers a level of comfort to 
stakeholders and an understanding that their views will be listened to.  This has proved to be of utmost importance during recent 
years which have been a period of significant change and challenge for the Group.  The Board intends to continue its policy of 
communication for the mutual benefit of the Company, its subsidiaries and their stakeholders. 

The Board discloses the result of general meetings by way of announcement and discloses the proxy voting numbers to those 
attending the meetings.  In order to improve transparency,  the Board has committed to announcing proxy voting results from the 
coming Annual  General  Meeting onwards.  In the event that a significant portion of voters have voted against a resolution,  the 
Board intends to disclose the actions it will take to understand the reasons behind the vote. 

Attendance at Board and Committee Meetings 

Board meetings are held on a regular basis with additional meetings or conference calls held when required during the year, for 
example in relation to significant events. Each of the current Directors has attended every meeting and call since their appointment. 

Remuneration Committee meetings are held at least annually, with further ad hoc meetings called as required,  all Remuneration 
Committee members attended 2019 and post year end meetings. 

Audit Committee meetings are held bi-annually to review interim and full year results, with further ad hoc meetings to agree audit 
planning. All Audit Committee meetings in relation to the audit for the year ended 31  December 2019 were attended by all Audit 
Committee members. 

25 

iDE Group Holdings pic 
Annual  report and financial statements 
Year ended 31  December 2019 

Statement of Directors' Responsibilities 

The directors  are responsible for preparing the Strategic Report and the  Directors'  Report and  the financial  statements  in 
accordance with applicable law and regulations. 

Company law requires the directors to prepare group and company financial statements for each financial year.  The directors are 
required by the AIM Rules of the London Stock Exchange to prepare group financial statements in accordance with International 
Financial Reporting Standards ("IFRS")  as adopted by the European Union ("EU") and have elected under company law to prepare 
the company financial statements in accordance with IFRS as adopted by the EU. 

The financial statements are required by law and IFRS adopted by the EU to present fairly the financial position of the group and 
the company and the financial performance of the group.  The Companies Act 2006 provides in relation to such financial statements 
that references in the relevant part of that Act to financial statements giving a true and fair view are references to their achieving a 
fair presentation. 

Under company law the directors must not approve the financial statements unless they are satisfied that they give a true and fair 
view of the state of affairs of the group and the company and of the profit or loss of the group for that period. 

In preparing each of the group and company financial statements, the directors are required to: 

a. 

b. 

c. 

d. 

select suitable accounting policies and then apply them consistently; 

make judgements and accounting estimates that are reasonable and prudent; 

state whether they have been prepared in accordance with IFRSs adopted by the EU; 

prepare the financial statements on the going concern basis unless it is inappropriate to presume that the group and the 
company will continue in business. 

The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the group's and the 
company's transactions and disclose with reasonable accuracy at any time the financial  position of the group and the company 
and enable them to ensure that the financial  statements  comply with the Companies Act 2006.  They are also responsible for 
safeguarding the assets of the group and the company and hence for taking reasonable steps for the prevention and detection of 
fraud and other irregularities. 

The directors are responsible for the maintenance and integrity of the corporate and financial  information included on the iDE 
Group Holdings pic website. 

Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation 
in other jurisdictions. 

Ian Smith 
Executive Director 
On behalf of the Board 

13 July 2020 

26 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF iDE GROUP HOLDINGS PLC 

Opinion 
We have audited the financial statements of iDE Group Holdings pic (the 'parent company') and its subsidiaries (the 'group') for 
the year ended  31  December 2019 which  comprise  the Consolidated  Income  Statement,  the  Consolidated  Statement of 
Comprehensive income, Statements of Financial Position for the group and parent company, Statements of Changes in Equity for 
the group and parent company, Statements of Cash Flows for the group and parent company and notes to the financial statements, 
including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation 
is applicable law and International Financial Reporting Standards (IFRSs) as adopted by the European Union and, as regards the 
parent company financial statements, as applied in accordance with the provisions of the Companies Act 2006. 

In our opinion: 

•  the financial statements give a true and fair view of the state of the group's and of the parent company's affairs as at 31 

December 2019 and of the group's loss for the year then ended; 

•  the group financial statements have been properly prepared in accordance with  IFRSs as adopted by the European 

Union; 

•  the parent company financial  statements have been properly prepared in accordance with  IFRSs as adopted by the 

European Union and as applied in accordance with the Companies Act 2006; and 

•  the financial statements have been prepared in accordance with the requirements of the Companies Act 2006. 

Basis for opinion 
We conducted our audit in  accordance with  International  Standards on  Auditing (UK)  (ISAs (UK))  and applicable law.  Our 
responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements 
section of our report.  We are independent of the group and parent company in accordance with the ethical requirements that are 
relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard as applied to SME listed entities 
and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence 
we have obtained is sufficient and appropriate to provide a basis for our opinion. 

Conclusions relating to going concern 
We have nothing to report in respect of the following matters in relation to which the ISAs (UK) require 
us to report to you where: 

•  the directors'  use of the going concern  basis of accounting  in  the preparation  of the financial  statements  is not 

appropriate; or 

•  the directors have not disclosed in the financial statements any identified material uncertainties that may cast significant 
doubt about the group's or the parent company's ability to continue to adopt the going concern basis of accounting for a 
period of at least twelve months from the date when the financial statements are authorised for issue. 

Summary of our audit approach 

Key audit matters 

Group 

• Incremental  borrowing rate applied on initial  application of IFRS 16 
• Impairment of intangible assets 
Parent Company 

• Impairment of intercompany receivables 

Materiality 

Group 

• Overall materiality: £367,000 (2018:  £440,000). 
• Performance materiality: £275,000 (2018: £308,000). 
Parent Company 

• Overall materiality: £351,000 (2018:  £418,000) 
• Performance materiality: £263,000 (2018:  292,000) 

Scope 

Our audit procedures covered 100% of revenue, 99.9% of net assets and 99.2% of loss before 
tax. 

27 

iDE Group Holdings pic 
Annual  report and financial statements 
Year ended 31  December 2019 

Key audit matters 
Key audit matters are those matters that,  in our professional judgment, were of most significance in our audit of the group and 
parent company financial statements of the current period and include the most significant assessed risks of material misstatement 
(whether or not due to fraud) we identified, including those which had the greatest effect on the overall audit strategy, the allocation 
of resources in the audit and directing the efforts of the engagement team. These matters were addressed in the context of our 
audit of the group and parent company financial statements as a whole, and in forming our opinion thereon, and we do not provide 
a separate opinion on these matters. 

Incremental borrowing rate applied on initial application of IFRS 16 

audit 

Key 
description 

matter  'IFRS 16- Leases' became effective for annual reporting periods beginning on or after 1  January 2019. 
The application  of the new standard gives  rise to right of use (ROU')  assets of £5.5 million  and a 
corresponding increase in lease liabilities of £5.5 million, as shown in note 1.25. 
The group applied the modified retrospective approach for the transition accounting.  As the interest rate 
implicit in the leases could not be readily determined, the lessee's incremental  borrowing rate (IBR") was 
used to measure the lease liabilities and ROU assets. The assessment of the IBR involves the exercise 
of a significant degree of judgement and may have a material impact on the amounts recognised in the 
statement of financial position. 

How  the  matter  was 
addressed in the audit 

Our audit procedures included an evaluation of the discount rate applied by management to certain 
property leases with an aggregate liability on transition of £2.5 million,  and the resulting impact on the 
right of use assets and lease liability.  The remaining lease liabilities recognised are relatively short term, 
with expiry dates within 24 months and, therefore,  movements in the IBR would not give rise to a risk of 
material  misstatement. 
Our work included: 

• 

• 

• 

consulting our auditor's expert who considered a benchmark incremental borrowing rate for a 
sample of property leases,  both short and longer term.  They obtained independent external 
data to support a reference rate and credit spread for each lease tested,  and considered 
whether any asset specific adjustment was required; 
discussing the findings of our auditor's expert with management,  who subsequently revised 
the rate used in their calculations; and 
reviewing the related disclosure in note 1.25. 

Key observations 

Based on the audit work performed,  we are satisfied that the incremental  borrowing rates used are 
reasonable. 

Impairment of intangible assets 

audit 

Key 
description 

matter  As set out in note 14, the Group has intangible assets at 31  December 2019 of £21.1  million,  including 
goodwill of £2.9 million. The group has two cash generating units ("CGUs'); Connect and Manage.  The 
goodwill all relates to the Connect CGU. 
As a result of the impairment review for the Connect CGU, management recognised an impairment charge 
of £3.0 million.  This was due to recent and continuing under-performance of the CGU. 
Additionally,  they identified that the losses recorded in the Manage CGU were an indicator of potential 
impairment. Therefore,  an impairment review was also undertaken for this CGU. 
The Group's assessment of impairment in accordance with IAS 36 Impairment of Assets is a judgemental 
process which requires estimating future cash flows based on management's view of future business 
prospects.  The degree of subjectivity and the size of the impairment provision  meant that this was a 
significant area of audit focus. 

Our work included: 

How  the  matter  was 
addressed in the audit 

• 

critically challenging the key underlying assumptions (revenue,  profit margins and discount 
rate) used in the forecasts that form the basis of the Group's impairment reviews. This included 
consulting our internal  valuations experts on  the discount rates  used,  and  benchmarking 
growth rates to information produced by independent industry research and data organisations; 
•  assessing the accuracy of past forecasts; this included comparing actual trading performance 
in 2019 to the forecast made in 2018 for that year and understanding the reasons for any 
significant variances; 
reviewing the performance of each CGU for the 2020 year to date results against forecasts; 
performing additional sensitivities, to assess the robustness of the model; 

• 
• 
•  discussing our findings with management, as a result of which an adjustment was made to the 

discount rate and the growth rates in one of the CG Us; 

28 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

• 

• 

performing a model integrity check, including reviewing the model for mathematical and clerical 
accuracy;  and 
reviewing the disclosures in the financial statements, including the disclosure of the events and 
circumstances that led to the recognition of the impairment charge and sensitivities. 

Key observations 

Based on the audit procedures  performed,  we are satisfied  that management has  made reasonable 
assumptions in their consideration of the impairment charge and the valuation of intangible assets at the 
year end. 

Impairment of intercompany receivables 

audit 

Key 
description 

matter  As disclosed in note 16 the parent company has group receivables (before impairment) of £68.0 million 
at 31  December 2019.  Under IFRS 9- Financial Instruments,  management must calculate an expected 
credit loss provision in respect of this balance.  There is significant measurement uncertainty involved in 
assessing the probabilities to be assigned to the possible outcomes in this calculation.  For this reason the 
valuation of group receivables was significant to our audit of the parent company financial  statements. 
Management assessed the required level of provision under IFRS 9-Financial Instruments as £49.0m. 

How  the  matter  was 
addressed in the audit 

We obtained management's calculation of the expected credit loss ("ECL') and the underlying calculations 
prepared to support the carrying value of the balances and performed work as follows: 

• 

• 
• 
• 
• 

• 

assessed the reasonableness of the scenarios considered by management and the 
probabilities assigned to each; 
considered the appropriateness of the financial outcome for each scenario; 
recalculated the computation of the EGL; 
considered the impact of the calculations on the prior period impairment charge; 
discussed our findings with management, following which an adjustment was made to the 
current and prior period's impairment provisions; and 
reviewed the disclosures of the prior period adjustment arising from the revision of the EGL. 

Key observations 

As a result of our work we concurred with management's revised calculated EGL. We also considered the 
disclosure of the prior period adjustment to be appropriate. 

Our application of materiality 
When establishing our overall audit strategy, we set certain thresholds which help us to determine the nature, timing and extent of 
our audit procedures. When evaluating whether the effects of misstatements,  both individually and on the financial statements as 
a whole, could reasonably influence the economic decisions of the users we take into account the qualitative nature and the size 
of the misstatements.  Based on our professional judgement,  we determined materiality as follows: 

Overall materiality 

£367,000 (2018. £440,000). 

£351,000 (2018:. £418,000) 

Group 

Parent company 

Basis  for  determining  overall 
materiality 

1.3% of revenue 

Rationale for benchmark applied 

Revenue is considered  the most appropriate 
measure used to assess the performance of 
the group. 

3.3% of net assets. The percentage applied to 
the  benchmark  has  been  restricted  for the 
purpose  of  calculating  an  appropriate 
component materiality. 

Net  assets  are  considered  to  be  the 
appropriate  measure  as  the  company's 
activity  is  to  hold  investments  in  group 
companies. 

Performance materiality 

£275,000 (2018: £308,000) 

£263,000 (2018: £.292,000) 

Basis 
performance materiality 

for 

determining 

75% of overall materiality 

75% of overall materiality 

29 

iDE Group Holdings pic 
Annual report and financial  statements 
Year ended 31  December 2019 

Reporting  of  misstatements  to  Misstatements  in  excess  of  £18,300  and 
the Audit Committee 
misstatements below that threshold that, in our 
view,  warranted  reporting  on  qualitative 
grounds. 

Misstatements  in  excess  of  £17,500  and 
misstatements  below that threshold  that,  in 
our view,  warranted  reporting on  qualitative 
grounds. 

An overview of the scope of our audit 
The group consists of the parent company, two trading companies;  iDE Group Manage Limited and iDE Group Connect Limited; 
and 13 other dormant or non trading entities. The parent company and the two trading companies are based in the UK. 

The coverage achieved by our audit procedures was: 

Number of 
components 

3 

13 

16 

Full scope audit 

Analytical  procedures 
at group level 

Total 

Revenue 

100.0% 

Net assets 

Loss before tax 

99.9% 

0.1% 

99.2% 

0.8% 

100.0% 

100.0% 

100.0% 

Other information 
The directors are responsible for the other information.  The other information comprises the information included in the annual 
report, other than the financial statements and our auditor's report thereon. Our opinion on the financial statements does not cover 
the other information and, except to the extent otherwise explicitly stated in our report,  we do not express any form of assurance 
conclusion thereon. 

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider 
whether the other information is materially inconsistent with the financial  statements or our knowledge obtained in the audit or 
otherwise appears to be materially misstated.  If we identify such material inconsistencies or apparent material misstatements, we 
are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the 
other information.  If,  based on the work we have performed,  we conclude that there is a material misstatement of this other 
information, we are required to report that fact. 

We have nothing to report in this regard. 

Opinions on other matters prescribed by the Companies Act 2006 
In our opinion, based on the work undertaken in the course of the audit: 

•  the information  given  in the Strategic Report and the Directors' Report for the financial year for which the financial 

statements are prepared is consistent with the financial statements; and 

•  the Strategic Report and the Directors' Report have been prepared in accordance with applicable legal requirements. 

Matters on which we are required to report by exception 
In the light of the knowledge and understanding of the group and the parent company and their environment obtained in the course 
of the audit, we have not identified material misstatements in the Strategic Report or the Directors' Report. 

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to 
you if,  in our opinion: 

•  adequate accounting records have not been kept by the parent company,  or returns adequate for our audit have not 

been received from branches not visited by us; or 

•  the parent company financial statements are not in agreement with the accounting records and returns; or 
•  certain disclosures of directors' remuneration specified by law are not made; or 
•  we have not received all the information and explanations we require for our audit. 

30 

iDE Group Holdings pic 
Annual  report and financial  statements 
Year ended 31  December 2019 

Responsibilities of directors 
As explained more fully in the directors' responsibilities statement set out on  page 26,  the directors are responsible for the 
preparation of the financial statements and for being satisfied that they give a true and fair view,  and for such internal control as 
the directors determine is necessary to enable the preparation of financial statements that are free from material misstatement, 
whether due to fraud or error. 

In preparing the financial statements, the directors are responsible for assessing the group's and the parent company's ability to 
continue as a going concern, disclosing, as applicable,  matters related to going concern and using the going concern basis of 
accounting unless the directors either intend to liquidate the group or the parent company or to cease operations,  or have no 
realistic alternative but to do so. 

Auditor's responsibilities for the audit of the financial statements 
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material 
misstatement, whether due to fraud or error,  and to issue an auditor's report that includes our opinion. Reasonable assurance is a 
high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material 
misstatement when it exists.  Misstatements can arise from fraud or error and are considered material  if,  individually or in the 
aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial 
statements. 

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's 
website at: http://www.frc.orq.uk/auditorsresponsibilities. This description forms part of our auditor's report. 

Use of our report 
This report is made solely to the company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 
2006.  Our audit work has been undertaken so that we might state to the company's members those matters we are required to 
state to them in an auditor's report and for no other purpose.  To the fullest extent permitted by law, we do not accept or assume 
responsibility to anyone other than the company and the company's members as a body, for our audit work,  for this report,  or for 
the opinions we have formed. 

GEOFF WIGHTWICK (Senior Statutory Auditor) 
For and on behalf of RSM UK Audit LLP, Statutory Auditor 
Chartered Accountants 
Portland 
25 High Street 
Crawley 
West Sussex 
RH101BG 

Date:  13 July 2020 

31 

Consolidated Income Statement 
for the year ended 31 December 2019 

Continuing operations 
Revenue 
Cost of sales 

Gross profit 
Administrative expenses excluding impairment 
Impairment loss on trade receivables 
Impairment charge on goodwill and intangibles 

Total administrative expenses 

Adjusted EBITDA* 
Exceptional  items 
Depreciation 
Amortisation 
Impairment charge on goodwill and intangibles 
Loss on disposal of fixed assets 
Charges for share-based payments 

Operating loss 

Finance costs 

Loss on ordinary activities before taxation 
Income tax 

Loss for the year from continuing operations 

Discontinued operations 

Loss after tax for the year from discontinued operations 

Loss for the year attributable to owners of the parent 
company 

From continuing operations 

Basic and diluted loss per share 

From discontinued operations 

Basic and diluted loss per share 

Total basic and diluted loss per share 

Note 

4 
5 

3&5 
5 
14 

7 
13 
14 
14 

28 

9 

11 

8 

12 

12 

12 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Year ended 
31 December 
2019 
£000 

Year ended 
31  December 
2018 
£000 

28,161 
(21,742) 

6,419 
(12,450) 
(30) 
(3,000) 

(15,480) 

1,143 
(588) 
(3,241) 
(3,289) 
(3,000) 

(86) 

(9,061) 

(1,827) 

(10,888) 
2,411 

41,137 
(34,521) 

6,616 
(18,522) 
(725) 
(17,528) 

(36,775) 

(3,886) 
(2,368) 
(2,848) 
(3,290) 
(17,528) 
(441) 
202 

(30,159) 

(389) 

(30,548) 
1,089 

(8,477) 

(29,459) 

(179) 

(3,165) 

(8,656) 

(32,624) 

(2.12)p 

(11.97)p 

(0.04)p 

(1.29)p 

(2.16)p 

(13.29)p 

• Adjusted EBITDA is defined as earnings before interest,  tax, depreciation, amortisation, impainment charge, exceptional items, loss on disposal of fixed assets 
and share-based payments 

The notes on pages 40 to 77 are an integral part of these financial statements. 

32 

Consolidated Statement of Comprehensive Income 
for the year ended 31 December 2019 

iDE Group Holdings pic 
Annual  report and financial statements 
Year ended 31  December 2019 

Year ended 
31  December 
2019 
£000 

Year ended 
31  December 
2018 
£000 

Loss for the year attributable to the owners of the parent company 

(8,656) 

(32,624) 

Items that are or may be reclassified subsequently to the income 
statement 

Foreign exchange translation differences 

Total other comprehensive (loss)/ income 

(23) 

(23) 

Total comprehensive loss for the year attributable to the owners of 
the parent company 

(8,656) 

(32,647) 

The notes on pages 40 to 77 are an integral part of these financial statements. 

33 

Statements of Financial Position 
As at 31 December 2019 

Group 

Note 

Non-current assets 
Property, plant and equipment 
Intangible assets 
Investments 
Deferred tax asset 
Trade and other receivables 

Current assets 
Trade and other receivables 
Cash and cash equivalents 

Total assets 

Current liabilities 
Trade and other payables 
Contract liabilities 
Borrowings 
Provisions 

Non-current liabilities 
Contract liabilities 
Borrowings 
Convertible loan notes 
Provisions 
Deferred tax liabilities 

Total liabilities 

Net assets 

Equity attributable to equity holders of the parent 
Share capital 
Share premium 
Equity reserve 
Retained earnings 
Foreign currency translation reserve 

13 
14 
15 
11 
16 

16 
17 

18 
19 
22 
21 

19 
22 
23 
21 
11 

27 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

2018 
£000 

9,836 
27,395 

2019 
£000 

9,706 
21,106 

1,821 

Company 

2019 
£000 

(Restated) 
2018 
£000 

7,877 

7,877 

18,940 

26,782 

32,633 

37,231 

26,817 

34,659 

7,621 
679 

8,300 

8,893 

8,893 

29 
103 

132 

46 
5,488 

5,534 

40,933 

46,124 

26,949 

40,193 

7,562 
1,926 
1,766 
192 

7,670 
2,962 
7,800 
1,514 

2,075 

50 

11,446 

19,946 

2,125 

6 
14,333 
1,803 
230 
3,272 

19,644 

13 
494 
1,654 
1,705 
3,899 

7,765 

12,474 
1,803 

14,277 

31,090 

27,711 

16,402 

1,651 

4,681 
50 

6,382 

1,654 

1,654 

8,036 

9,843 

18,413 

10,547 

32,157 

10,020 
35,439 
967 
(36,433) 
(150) 

10,020 
35,439 
967 
(27,863) 
(150) 

10,020 
35,439 
967 
(35,879) 

10,020 
35,439 
967 
(14,269) 

Total equity 

9,843 

18,413 

10,547 

32,157 

The notes on pages 40 to 77 are an integral part of these financial statements.  The Company made a loss of £21. 7 million in the 
year ended 31  December 2019 (2018 Restated: £6.3 million). These financial statements were approved by the Board of Directors 
on 13 July 2020 and were signed on its behalf by: 

Ian Smith 
Executive Director 

Company registered number:  SC368538 

34 

iDE Group Holdings pic 
Annual report and financial  statements 
Year ended 31  Decem ber 2019 

Statements of Changes in Equity 
for the year ended 31 December 2019 

Group 

Share 
Capital (a) 

Share 
Premium (b) 

Equity 
reserve (c) 

Retained  Foreign currency 
Earnings (d)  translation reserve 

Total 
equity 

Balance at 1 January 2018 

Loss for the financial year 
Other comprehensive income!(expense) 
Movement in foreign currency translation 

Total comprehensive income/(expense) 

Transactions with owners recorded 
directly in equity: 
Share issues 
Share based payments 
Convertible loan notes 

£000 

5,018 

£000 

35,439 

£000 

(e) 

£000 

(127) 

(23) 

(23) 

£000 

4,963 

(32,624) 

(32,624) 

5,002 

(202) 

967 

£000 

45,293 

(32,624) 

(23) 

(32,647) 

5,002 
(202) 
967 

Balance at 31 December 2018 

10,020 

35,439 

967 

(27,863) 

(150) 

18,413 

Loss  for  the  financial 
comprehensive expense 

year  and  total 

Transactions with owners recorded 
directly in equity: 
Share based payments 

(8,656) 

(8,656) 

86 

86 

Balance at 31 December 2019 

10,020 

35,439 

967 

(36,433) 

(150) 

9,843 

35 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Statements of Changes in Equity (continued) 
for the year ended 31 December 2019 (continued) 

Company 

Balance at 1 January 2018 

Transition to IFRS 9 on I January 2018 (Restated) 

Total comprehensive loss for the year 
Loss for the year (restated) 
Transactions  with  owners  recorded  directly  in 
equity: 
Share issues 
Share based payments 
Convertible loan notes 

Note 

Share 
Capital (a) 

Share  Equity reserve 
(e) 

Premium (b) 

Retained 
Earnings (d) 
(restated) 

£000 
5,018 

£000 
35,439 

£000 

£000 
16,541 

Total 
equity 
(restated) 

£000 
56,998 

2 

2 

(24,312) 

(24,312) 

(6,296) 

(6,296) 

5,002 

(202) 

967 

5,002 
(202) 
967 

Balance at 31 December 2018 (Restated) 

10,020 

35,439 

967 

(14,269) 

32,157 

Total comprehensive loss for the year 
Loss for the year 
Transactions with owners recorded 
directly in equity: 
Share based payments 

(21,696) 

(21,696) 

86 

86 

Balance at 31 December 2019 

10,020 

35,439 

967 

(35,879) 

10,547 

( a)  Share capital represents the nominal value of equity shares 

(b)  Share premium represents the excess over nominal value of the fair value of consideration received for equity shares; net of expenses 

of the share issue; 

(c)  The equity reserve consists of the equity component of convertible loan notes that were issued as part of the fundraising in August 

2018 less the equity component of instruments converted or settled. 

The fair value of the equity component of convertible loan notes issued is the residual value after deduction of the fair value of the 
debt component of the instrument from the face value of the loan note. 

( d)  Retained earnings represents retained profils and accumulated losses 

(e)  On consolidation, the balance sheets of the Group's foreign subsidiaries are translated into sterling at the rates of exchange ruling at 
the balance sheet date.  Exchange gains or losses arising from the consolidation of these foreign subsidiaries are recognised in the 
foreign currency translation reserve. 

36 

Statements of Cash Flows 
for the year ended 31 December 2019 

Group 

Cash flows from operating activities 
Loss before tax for the year: 
Continuing operations 
Discontinued operations 

Total loss before tax 
Adjustments for: 
Depreciation 
Amortisation 
Impairment charge 
Net finance expenses 
Share based payments 
Loss on disposal of fixed assets 
Loss/(profit) on disposal of subsidiary 

Decrease in trade and other receivables 
Decrease in inventory 
Decrease in trade and other payables and contract liabilities 
(Decrease)/increase in provisions 

iDE Group Holdings pic 
Annual  report and financial  statements 
Year ended 31  December 2019 

Note 

2019 
£000 

Restated 
2018 
£000 

13 
14 

9 
28 

(10,888) 
(216) 

(30,548) 
(3,292) 

(11,104) 

(33,840) 

3,241 
3,289 
3,000 
1,827 
86 

339 

1,271 

(1,355) 
(208) 

3,033 
3,549 
21,505 
390 
(202) 
425 
(680) 

(5,820) 

6,284 
366 
(11,320) 
1,485 

Net cash generated from/(used in) operating activities 

47 

(9,005) 

Cash flows from investing activities 

Proceeds from sale of subsidiary and PACT business, net of overdraft repaid 
Acquisition of property, plant and equipment 
Realisation/ (acquisition) of non-current financial assets 
Proceeds from sale of fixed assets 

13 

(177) 

3,611 
(272) 
89 
23 

Net cash (used in)/generated from investing activities 

(177) 

3,451 

Cash flows from financing activities 

Interest paid 
Share issue, net of expenses 
New loans and borrowings, net of expenses 
Repayment of loans and borrowings 
Repayment of lease liabilities 

Net cash generated from financing activities 

Net increase/(decrease) in cash and cash equivalents 
Cash and cash equivalents at 1  January 

Cash and cash equivalents at 31  December 

Cash and cash equivalents comprise 

Cash at bank 
Overdrafts 

(451) 

11,520 
(4,750) 
(2,605) 

(320) 
3,752 
3,800 
(2,750) 
(335) 

3,714 

4,147 

3,584 
(2,905) 

(1,407) 
(1,498) 

679 

(2,905) 

17 

679 

(2,905) 

679 

(2,905) 

37 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Statements of Cash Flows (continued) 
for the year ended 31 December 2019 

Restatement of 2018 Group cash flow statement: 
The comparative figures for the Group cash flow statement have been restated to start from the Group's loss before tax and show discontinued 
activities separately, with the corresponding removal of the tax charge of £1,216k from adjustments in arriving at cash from operating activities, 
as follows: 

Cash flows from operating activities as originally stated 
Add tax 

Total loss before tax 

2018 
£000 

(32,624) 
(1,216) 

(33,840) 

38 

Statements of Cash Flows (continued) 
for the year ended 31 December 2019 

Company 

Cash flows from operating activities 
Loss for the year 

Adjustments for: 
Net financial expenses 
Impairment of intercompany loans 
Share based payments 
Other 

(lncrease)/decrease in trade and other receivables 
lncrease/(decrease) in trade and other payables 
Decrease in provisions 

Net cash from operating activities 

Cash flows from investing activities 
Amounts (advanced to)/repaid by subsidiaries 

Net cash generated from investing activities 

Cash flows from financing activities 

Interest paid 
Share issue, net of expenses 
New loans and borrowings, net of expenses 
Repayment of loans and borrowings 

Net cash generated from financing activities 

Net decrease in cash and cash equivalents 
Cash and cash equivalents at 1  January 

iDE Group Holdings pic 
Annual  report and financial  statements 
Year ended 31  December 2019 

2019 
£000 

(Restated) 
2018 
£000 

(21,696) 

(6,296) 

1,418 
19,408 
86 

(784) 

(17) 
424 

278 
5,245 
(202) 
28 

(947) 

1,351 
(808) 
(202) 

(377) 

(606) 

(11,734) 

1,123 

(11,734) 

1,123 

(44) 

11,520 
(4,750) 

(209) 
3,752 
3,800 
(2,750) 

6,726 

4,593 

(5,385) 
5,488 

5,110 
378 

Note 

21 

22 
22 

Cash and cash equivalents at 31 December 

17 

103 

5,488 

39 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements 

1 

Accounting policies 

iDE Group Holdings pic (IDE Group') is a company incorporated in Scotland,  domiciled in the United Kingdom and limited by 
shares which are publicly traded on AIM, the market of that name operated by the London Stock Exchange.  The registered office 
is 24 Dublin Street,  Edinburgh EH1  3PP and the principal place of business is in the United Kingdom. 

The principal activity of the Group is the provision of network, cloud and IT managed services. 

The principal  accounting  policies,  which  have  been  applied  consistently in  the preparation  of these consolidated  financial 
statements throughout the year and all by subsidiary companies are set out below. These are the first full year results which are 
presented by iDE Group following the adoption of IFRS 16.  Further detail of the implementation of this new standard can be found 
in note 1.25. 

1.1  Basis of preparation 

The consolidated financial statements of iDE Group have been prepared on the going concern basis and in accordance with EU 
adopted International Financial Reporting Standards (IFRS), IFRS Interpretations Committee (IFRS IC} and the Companies Act 
2006 applicable to companies reporting under IFRS.  The consolidated financial statements have been prepared under the 
historical cost convention. The Company has elected to take the exemption under section 408 of the Companies Act 2006 to not 
present the parent Company's Income Statement. 

The preparation of financial statements in conformity with IFRS requires the use of certain critical  accounting estimates.  It also 
requires management to exercise its judgement in the process of applying the Group's accounting policies.  The areas involving a 
higher degree of judgement or complexity, or areas where assumptions and estimates are significant to the consolidated financial 
statements are disclosed in note 1.26 in the accounting policies. 

Going concern 
The Directors have taken advantage of the Government's Job Retention  Scheme to furlough some staff members during the 
COVID-19 lockdown period, as well as senior staff taking a short-term 20% salary reduction, and also deferment of PAYE and VAT 
liabilities. There has been increased demand for lifecycle services which necessitated an increase in shifts and production, and 
this has offset minor reductions in user support desk activities. 

The Directors have prepared detailed cash flow projections; these projections, considering reasonably possible changes in trading 
performance and the timing of key strategic events,  including COVID-19, show the Group expects to operate within the level and 
conditions of available funding. The directors note, however,  that although the cash flow projections show that the group expects 
to have sufficient cash resources throughout the forecast period, the levels of cash fluctuate and at times in the forecast period are 
relatively low.  The continuing Covid-19 pandemic creates added uncertainties for the Group.  Any reasonably possible deviation 
from the forecast cash inflows could result in the Group requiring additional funding. 

The directors have discussed the future cashflows with two of the Group's major shareholders who are represented on the Board 
and,  furthermore,  note the continued support of these shareholders,  as demonstrated by the refinancing during the year.  In 
reaching their conclusion on the going concern assumption, the directors note and rely on the letter of support provided by MXC 
Capital Limited, in which they undertake to continue to provide such financial support needed for continued operations for a period 
not less than one year from the date of approval of these financial statements. The directors having made the necessary inquiries, 
have satisfied themselves of MXC Capital's ability to provide such finance if necessary.  After making enquiries and having regard 
to the FRC's Guidance to Companies on COVID-19 issued in March 2020, the Directors have a reasonable expectation that the 
Group has adequate resources to continue in operational existence for the foreseeable future. Accordingly, the Group continues 
to adopt the going concern basis in preparing its consolidated financial statements.In the year ended 31  December 2019,  the 
Group fully repaid its banking facilities with National Westminster Bank pic which consisted of a £4.75 million Revolving Credit 
Facility (the total facility was £7.5 million; £2.75 million was repaid in October 2018 with the proceeds of the disposal of 365 ITMS 
Limited) and a £3.5 million overdraft facility.  The facilities were repaid with the proceeds of the issue of 6-year secured loan notes 
to certain of the Company's shareholders. Further detail can be found in note 22. 

Based on the above the Directors have a reasonable expectation that the Group has adequate resources to continue in operational 
existence for the foreseeable future. 

40 

iDE Group Holdings pic 
Annu'al report and financial statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

1 

Accounting policies (continued) 

1.2  Basis of consolidation 

Subsidiaries are all entities (including structured entities) over which the Group has control.  The Group controls an entity when 
the Group is exposed to,  or has rights to,  variable returns from its involvement with the entity and has the ability to affect those 
returns through its power over the entity.  Subsidiaries are fully consolidated from the date on which control is transferred to the 
Group.  They are deconsolidated from the date that control ceases. 

The Group applies the acquisition method to account for business combinations.  The consideration transferred for the acquisition 
of a subsidiary is the total of the fair values of the assets transferred, the liabilities incurred to the former owners of the acquiree 
and the equity interests issued by the Group.  The consideration transferred includes the fair value of any asset or liability resulting 
from a contingent consideration arrangement.  Identifiable assets acquired and liabilities and contingent liabilities assumed in a 
business combination are measured initially at their fair values at the acquisition date.  The Group recognises any non-controlling 
interest in the acquiree on an acquisition-by-acquisition basis, either at fair value or at the non-controlling interest's proportionate 
share of the recognised amounts of the acquiree's identifiable net assets. 

lntercompany transactions,  balances  and  unrealised  gains  on  transactions  between  Group  companies  are  eliminated  on 
consolidation.  Accounting policies of subsidiaries have been  changed where necessary to ensure consistency with  policies 
adopted by the Group. 

1.3  Investments 

Investments in subsidiaries are held at cost less accumulated impairment losses. A formal assessment of the recoverability of the 
investment values is undertaken  on  an  annual  basis by the Directors.  Where indicators of impairment identified,  fixed asset 
investments are impaired accordingly. 

1.4  Intangible assets 

Goodwill 
Goodwill  is initially measured as the excess of the aggregate of the consideration  transferred and the fair value of any non  
controlling interest over the fair value of the net identifiable assets acquired and liabilities assumed.  If this consideration is lower 
than the fair value of the net assets of the subsidiary acquired, the difference is recognised in the income statement as a bargain 
purchase. 

Following initial recognition, goodwill is measured at cost less any accumulated impairment losses. 

For the purposes of impairment testing, goodwill acquired in a business combination is allocated to a cash generating unit. 

Goodwill impairment reviews are undertaken annually or more frequently if events or changes in circumstances indicate a potential 
impairment.  Any impairment is recognised immediately as an expense and is not subsequently reversed. 

Other intangible assets arising from business combinations 
Intangible assets that meet the criteria to be separately recognised as part of a business combination are carried at cost (which is 
equal  to their fair value at the date of acquisition) less accumulated amortisation and impairment losses.  An intangible asset 
acquired as part of a business combination is recognised outside of goodwill if the asset is separable or arises from contractual or 
other legal rights and its fair value can be measured reliably. 
Intangible assets acquired in this manner include trademarks and 
customer contracts.  They are amortised over their estimated useful lives on a straight-line basis as follows: 

•  Customer contracts and related relationships 
•  Trademarks 

5- 13 years 
5 years 

Impairment and amortisation charges are included within the administrative expenses line in the income statement. 

41 

iDE Group Holdings pic 
Annual  report and financial statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

1 

Accounting policies (continued) 

Technology development 
Expenditure on internally developed technology is capitalised if it can be demonstrated that: 

- it is technically feasible to develop the technology for it to be used or sold 
- adequate resources are available to complete the development 
- there is an intention to complete and for the Group to use or sell the technology 
- uSe or sale of the asset will generate future economic benefits,  and 
- expenditure on the project can be measured reliably. 

Capitalised development costs are amortised over the periods the Group expects to benefit from using or selling the assets 
developed. The amortisation expense is included within the administrative expenses line in the income statement. Development 
expenditure not satisfying the above criteria and expenditure on the research phase of internal  projects are recognised in the 
consolidated income statement as incurred. 

1.5  Property, plant and equipment 

Property, plant and equipment are stated at cost less accumulated depreciation and any impairment in value.  The cost includes 
the original price of the asset and the cost attributable to bringing the asset to its current working condition for its intended use. 

Computer software includes software purchased from third party vendors used in conjunction with related hardware, rather than a 
stand-alone basis, and is therefore treated as tangible. 

Depreciation,  down to residual  value,  is calculated on a straight-line basis over the estimated useful life of the asset,  which is 
reviewed on an annual basis, as follows: 

•  Leasehold property 
•  Computer software 
•  Network infrastructure 
•  Equipment, fixtures and fittings 

Over remaining lease term 
3-5 years 
3-10 years 
3-5 years 

An item of property,  plant and equipment is de-recognised upon disposal or when no future economic benefits are expected to 
arise from the continued use of the asset.  Any gain or loss arising on derecognition of the asset (calculated as the difference 
between the net disposal proceeds and the carrying amount of the item) is included in the income statement in the year the item 
is de-recognised. 

Right-of-use assets 

A right-of-use asset is recognised at the commencement date of a lease.  The right-of-use asset is measured at cost,  which 
comprises the initial  amount of the  lease  liability,  adjusted for,  as applicable,  any lease  payments  made at or before the 
commencement date net of any lease incentives received, any initial direct costs incurred, and, except where included in the cost 
of inventories, an estimate of costs expected to be incurred for dismantling and removing the underlying asset, and restoring the 
site or asset. 

Right-of-use assets are depreciated on a straight-line basis over the unexpired period of the lease or the estimated useful life of 
the asset, whichever is the shorter. Where the Group expects to obtain ownership of the leased asset at the end of the lease term, 
the depreciation is over its estimated useful life.  Right-of use assets are subject to impairment or adjusted for any remeasurement 
of lease liabilities. 

The Group has elected not to recognise a right-of-use asset and corresponding lease liability for short-term leases with terms of 
12 months or less and leases of low-value assets.  Lease payments on these assets are expensed to profit or loss as incurred. 

42 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

1  Accounting policies (continued) 

1.6  Impairment of assets (continued) 

Goodwill  is not subject to amortisation  and  is reviewed for impairment annually or more frequently if events or changes in 
circumstances indicate the carrying value may be impaired.  As at the acquisition date,  any goodwill acquired is allocated to each 
of the cash  generating units expected  to benefit from the business combination's synergies. 
Impairment is determined  by 
assessing the recoverable amount of each of the cash generating unit to which the goodwill relates.  When the recoverable amount 
of the cash generating unit is less than the carrying amount, including goodwill, an impairment loss is recognised. 

Other intangible assets and property,  plant and equipment are subject to amortisation  and depreciation and are reviewed for 
impairment whenever events or changes in  circumstances indicate the carrying values may not be recoverable. 
If any such 
indication exists and where the carrying value exceeds the estimated recoverable amount, the assets or cash generating units are 
written down to their recoverable amount. 

The recoverable amount of intangible assets and property,  plant and equipment is the greater of the fair value less costs to sell 
and value in use.  In assessing value in use, the estimated future cash flows are discounted to their present values using a pre-tax 
discount rate that reflects current market assessments of the time value of money and the risks specific to the asset.  For an asset 
that does not generate largely independent cash inflows,  the recoverable amount is determined by the cash generating unit to 
which the asset belongs.  Fair value less costs to sell is,  where known,  based on  actual  sales price net of costs incurred in 
completing the disposal. 

Non-financial  assets,  other than goodwill,  that were impaired in previous periods are reviewed annually to assess whether the 
impairment is still relevant. 

1.7  Share capital 

Ordinary shares are classified as equity.  Incremental costs directly attributable to the issue of new shares or options are shown in 
equity as a deduction from proceeds. 

1.8  Leases 

A lease liability is recognised at the commencement date of a lease. The lease liability is initially recognised at the present value 
of the lease payments to be made over the term of the lease, discounted using the interest rate implicit in the lease or, if that rate 
cannot be readily determined, the Group's incremental borrowing rate.  Lease payments comprise of fixed payments less any lease 
incentives receivable,  variable lease payments that depend on an index or a rate,  amounts expected to be paid under residual 
value guarantees,  exercise price of a purchase option when the exercise of the option is reasonably certain to occur,  and any 
anticipated termination penalties. The variable lease payments that do not depend on an index or a rate are expensed in the period 
in which they are incurred. 

Lease liabilities are measured at amortised cost using the effective interest method. The carrying amounts are remeasured if there 
is a change in the following:  future lease payments arising from a change in an index or a rate used; residual guarantee;  lease 
term; certainty of a purchase option and termination penalties. When a lease liability is remeasured, an adjustment is made to the 
corresponding right-of use asset, or to profit or loss if the carrying amount of the right-of-use asset is fully written down. 

The following accounting policies were applied to leases in the year ended 31  December 2018: 

Leases where the lessor retains substantially all the risks and benefits of ownership of the asset are classified as operating leases. 

Operating lease payments are recognised as an expense in the income statement on a straight-line basis over the lease term. 

Where the Group has substantially all the risks and rewards of ownership of a leased asset, the asset is capitalised as property, 
plant and equipment and depreciated over the shorter of its useful economic life and the lease term.  The resulting lease obligations 
are included in  borrowings,  net of finance charges. 
Interest costs on finance leases are charged to the income statement to 
produce a constant periodic rate of change on the remaining balance of the liability for each period. 

43 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

1 

Accounting policies (continued) 

1.9  Provisions 

Provisions are recognised when the Company has a present obligation (legal or constructive) as a result of a past event where it 
is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate 
can be made of the amount of the obligation.  If the effect of the time value of money is material,  provisions are determined by 
discounting the expected future cash flows at a risk-free rate that reflects current market assessments of the time value of money 
and, where appropriate, the risks specific to the liability. 

1.1 O Current and deferred income tax 

Current tax assets and liabilities are measured at the amount expected to be recovered from or paid to the taxation authorities, 
based on tax rates and laws that are enacted or substantively enacted by the balance sheet date. 

Deferred income tax is provided for on all temporary differences at the balance sheet date between the tax bases of assets and 
liabilities and their carrying amounts for financial reporting purposes, with the following exceptions: 

•  where the temporary difference arises from the initial recognition of goodwill or an asset or liability in a transaction that 
is not a business combination that at the time of the transaction neither affects accounting nor taxable profit or loss; 

•  in respect of taxable temporary differences associated with investments in subsidiaries, where the timing of the reversal 
of the temporary differences can be controlled and it is probable that the temporary differences will not reverse in the 
foreseeable future; and 

•  deferred income tax assets are recognised only to the extent that it is probable that taxable profits will be available 

against which deductible temporary differences carried forward tax credits or tax losses can be utilised. 

1.11  Trade and other receivables 

Trade receivables, which principally represent amounts due from customers, are recognised at amortised cost as they meet the IFRS 
9 classification test of being held to collect,  and the cash flow characteristics represent solely payments of principal and interest. 

The Group has applied the Simplified Approach applying a provision matrix based on number of days past due to measure lifetime 
expected credit losses and after taking into account customers with different credit risk profiles and current and forecast trading 
conditions. 

Trade receivables are written-off when there is no reasonable expectation of recovery,  such  as a debtor failing to engage in a 
repayment plan with the company.  The Group's trade and other receivables are non-interest bearing. 

1.12 Cash and cash equivalents 

Cash and cash equivalents in the balance sheet comprise cash at bank and in hand and short-term deposits with an original 
maturity of three months or less. 

For the purposes of the consolidated cash flow statement,  cash and cash equivalents consist of cash and cash equivalents as 
defined above, net of outstanding bank overdrafts. 

1.13  Foreign currencies 

The presentational currency of the Group is Pound Sterling (£) and the Group conducts the majority of its business in Sterling. 
Transactions in foreign currencies are initially recorded in the presentational currency by applying the rate of exchange ruling at 
the date of the transaction.  Monetary assets and liabilities denominated in foreign currencies are retranslated at the presentational 
currency rate of exchange ruling at the balance sheet date.  All differences are taken to the income statement. 

Foreign exchange translation differences arising from the translation of entities reporting in foreign currencies are classified as 
other comprehensive income 

44 

iDE Group Holdings pic 
Annual  report and financial statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

1 

Accounting policies (continued) 

1.14  Accrual for employee benefits, including holiday pay 

Provision is made for employee benefits, including holiday pay, to the extent of the liability as if all employees of the Group had left 
the business at its reporting date. 

1.15  Financial assets and liabilities 

The Group's financial  assets and liabilities mainly comprise cash,  borrowings,  trade and other receivables and trade and other 
payables.  These are accounted for in accordance with the relevant accounting policy note. 

Trade and other payables are not interest bearing and are stated at their amortised cost. 

1.16 Convertible loan notes 

The component parts of convertible loans issued by the Company are classified separately as financial  liabilities and equity in 
accordance with the substance of the contractual arrangements and the definitions of a financial liability and an equity instrument. 
At the date of issue, the fair value of the liability portion of convertible loan notes is determined using a market interest rate for a 
comparable loan note with  no conversion option.  This amount is recorded as a liability on an amortised cost basis using the 
effective interest method until the loan notes are redeemed or converted either during or at the end of the term of the convertible 
loan notes.  The remainder of the carrying amount of the loan notes is allocated to the conversion option and shown within equity, 
and is not subsequently remeasured. When the conversion option remains unexercised at the maturity date of the convertible note, 
the balance recognised in equity will be transferred to retained earnings.  No gain or loss is recognised in the income statement 
upon conversion or expiration of the conversion options. 

1.17  Interest-bearing loans and borrowings 

All loans and borrowings are initially recognised at fair value less directly attributable transaction costs.  After initial recognition, 
interest-bearing loans and borrowings are subsequently measured at amortised cost using the effective interest method.  Gains 
and losses arising on the repurchase, settlement or otherwise cancellation of liabilities are recognised in the finance cost line in 
the income statement. 

1.18  Finance costs 

Loans are carried at fair value on initial  recognition,  net of unamortised issue costs of debt.  These costs are amortised over the 
loan term. 

All other borrowing costs are recognised in the income statement on an accruals basis, using the effective rate method. 

1.19 Revenue 

Revenue is measured at the fair value of the consideration received or receivable for the sale of goods and services in the ordinary 
course of the Group's activities.  Revenue is shown  net of Valued Added Tax,  returns,  rebates and discounts and after the 
elimination of sales within the Group. 

The Group recognises revenue when the amount of revenue can be reliably measured, it is probable that future economic benefits 
will flow to the entity and when specific criteria have been met for each of the Group's activities as described below. 

Recurring revenue 
The largest portion of the Group's revenues relates to a number of network,  cloud and IT managed services,  which the Group 
offers to its customers.  All of the revenue in  this category is contracted and  includes a full  range of support,  maintenance, 
subscription and service agreements.  Revenue for these types of services is recognised as the services are provided on the basis 
that the customer simultaneously receives and consumes the benefits provided by the Group's performance of the services over 
the contract term.  In terms of performance obligations, the customer can benefit from each service on its own and the Group's 
promise to transfer the service to the customer is separately identifiable from other promises in the contract. The transaction price 
for each service is allocated to each performance obligation.  The costs incurred for these revenue streams typically match the 
revenue pattern.  A contract liability is recognised when billing occurs ahead of revenue recognition.  A contract asset is recognised 
when the revenue recognition criteria were met but in accordance with the underlying contract,  the sales invoice has not been 
issued yet. 

45 

iDE Group Holdings pic 
Annual  report and financial statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

1 

Accounting policies (continued) 

1.19 Revenue (continued) 

Project revenue 
These project services include mainly installation and consultancy services.  Performance obligations are met once the hours or 
days have been worked.  Revenue is therefore recognised over time based on the hours or days worked at the agreed price per 
hour or day.  The costs incurred for this revenue stream generally match the revenue pattern, as a significant portion of consultancy 
costs relate to staff costs, which are recognised as incurred.  Consultancy services are generally provided on a time and material 
basis. 

1.20  Exceptional items 

It is the policy of the Group to identify certain costs, which are material either because of their size or nature,  separately on the 
face of the Income Statement in order that the underlying profitability of the business can be clearly understood. These costs are 
identified as Exceptional costs, and comprise; 

a)  Professional fees incurred in sourcing and completing acquisitions and disposals including legal expenses 
b)  Professional fees incurred in restructuring and refinancing acquisitions 
c) 

Integration costs which are incurred by the Group when integrating one trading business into another, including 
rebranding of acquired businesses 

d)  Redundancy costs, including employment related costs of staff made redundant up to the date of their leaving as a 

consequence of integration 

e)  Property costs such as lease termination penalties and vacant property provisions and third-party advisor fees 

1.21  Cost of Sales 

Cost of sales include costs which  are directly attributable to the supply of goods and services,  including salary costs of all 
employees whose roles are directly related to the provision of services. 

1.22  Operating profit or loss 

The operating profit or loss is identified in the income statement and represents the profit or loss on continuing activities before 
finance income, finance costs and taxation. 

1.23  Segmental reporting 

The Chief Operating Decision Maker has been identified as the Executive Board.  The Chief Operating Decision Maker reviews 
the Group's internal reporting in order to assess performance and allocate resources.  For management reporting purposes and 
operationally,  the continuing operations of the Group consist of two operating segments:  iDE Group Manage and iDE Group 
Connect.  iDE Group Manage consists of IT Managed services and  iDE Group Connect consists of connectivity,  cloud and 
colocation services. The Board assess the performance of the operating segments based on profitability and EBITDA. An analysis 
of revenue and gross profit of both segments is described under their respective headings in the financial review. 

Information provided to the Executive Board is measured in a manner consistent with that in the Financial Statements. 

1.24 Discontinued operations 

Cash flows and operations that relate to a major component of the business that has been disposed of, or is classified as held for 
sale or distribution are shown separately from continuing operations. 

1.25  Application of new IFRSs and interpretations 

International Financial Reporting Standard (IFRS) 16 "Leases" 

The Group implemented IFRS 16 Leases as of 1  January 2019,  adopting the modified retrospective approach. The new standard 
is effective for periods beginning on or after 1  January 2019.  IFRS 16 removes the operating and finance lease classification for 
lessees in IAS 17 Leases and replaces them with the concept of right-of-use assets and associated financial liabilities. This change 

46 

iDE Group Holdings pic 
Annual  report and financial statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

1 

Accounting policies (continued) 

1.25  Application of new IFRSs and interpretations (continued) 

results in the recognition of a liability on the balance sheet for all leases which convey a right to use the asset for the period of the 
contract. The lease liability reflects the present value of the future rental payments,  discounted using either the effective interest 
rate or the incremental  borrowing rate of the Group.  The operating lease charges previously reflected within administrative 
expenses have been eliminated and instead depreciation and finance charges have been recognised in respect of the lease assets 
and liabilities. 

International Financial Reporting Standard (IFRS) 16 "Leases"(continued) 

The effect of IFRS 16 for the current reporting period, based on the operating leases in place and qualifying for recognition under 
IFRS 16 has resulted in the recognition of additional lease assets within property,  plant and equipment at 31  December 2019 of 
£5.5 million and additional lease liabilities of £5.5 million in total for the Group.  Additional lease liabilities include £2.6m in respect 
of contracts which were determined to be onerous in prior periods. The related right of use assets were recognised at £2.6m and 
the onerous leases provision brought forward was transferred to the right of use asset impairment provision The depreciation 
charge against the right of use asset in 2019 has been calculated to be £0.7 million, with an interest charge of £0.3 million, which 
compares to the previous IAS 17 treatment which would have been an operating lease charge within operating expenses of £0.9 
million, resulting in an increase in Adjusted EBITDA reported in 2019 of £0.9 million compared to the IAS 17 treatment. 

The weighted average incremental borrowing rate applied to lease liabilities recognised by the group at 1  January 2019 is 7.97%. 

When adopting IFRS 16 from 1  January 2019, the consolidated entity has applied the following practical expedients: 

•  applying a single discount rate to the portfolio of leases with reasonably similar characteristics; 
•  excluding any initial direct costs from the measurement of right-of-use assets; and 
•  using hindsight in determining the lease term when the contract contains options to extend or terminate the lease. 
•  The right-of-use-assets have not been assessed for impairment at 1  January 2019 but have been reduced by the 

amount of any onerous lease provisions at that date. 

Impact of adoption 

IFRS 16 was adopted using the modified retrospective approach and as such the comparatives have not been restated. 

Differences between the operating lease commitments disclosed at 31  December 2018 under IAS 17 discounted at the incremental 
borrowing rate at 1  January 2019 and lease liabilities recognised at 1  January 2019 are explained below: 

Operating lease commitments as at 1  January 2019 (IAS 17) 
Adjustment to opening lease commitments in respect of lease extension 

Operating lease commitments discount based on the weighted average incremental borrowing rate of 7.97% (IFRS 16) 
Onerous contract provision for network infrastructure and properties now recognised as lease liabilities at 1  January 2019 

Right of use assets recognised on transition to IFRS 16 on 1  January 2019 

Lease liabilities - current (IFRS 16) 
Lease liabilities - non-current (IFRS 16) 

There was no impact on retained earnings on transition. 

The Company has no leases. 

1 January 2019 

£000 

2,476 
1,345 

(887) 
2,590 

5,524 

2,924 
2,600 

5,524 

47 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

1.26 Critical accounting estimates and judgements 

Estimates 

The Group makes estimates and assumptions concerning the future, which by definition will seldom result in actual results that 
match the accounting estimate. The estimates and assumptions that have a significant risk of causing a material adjustment to the 
carrying amount of assets and liabilities within the next financial year are discussed below: 

Estimated impairment of goodwill and intangibles - the Group tests whether goodwill and any non-amortised intangible assets have 
suffered any impairment,  in accordance with the accounting policy stated in 1.5 above.  The Group also tests at the interim stage 
and at year end whether other intangible assets which are amortised have suffered any impairment. Should circumstances change 
between the interim stage and the year end,  then any impairment in relation to intangible assets other than goodwill which was 
recognised at the interim stage is reviewed and,  if applicable,  reversed.  The value-in-use calculations contain a number of 
significant estimates and assumptions including future sales, margins and appropriate discount rates.  See note 13 in the financial 
statements for an analysis of goodwill and CGUs. 

Estimation of incremental borrowing rate - Where the interest rate implicit in a lease cannot be readily determined, an incremental 
borrowing rate is estimated to discount future lease payments to measure the present value of the lease liability at the lease 
commencement date.  Such a rate is based on what the Group estimates it would have to pay a third party to borrow the funds 
necessary to obtain an asset of a similar value to the right-of-use asset,  with similar terms, security and economic environment. 

Estimation of provisions - a number of provisions exist at the year end.  By their nature,  these provisions are judgmental.  The 
Directors have considered the range of possible outcomes and have made provision on the basis of these outcomes.  See note 
20 to the financial statements. 

Estimation of probability of loss on recoverability of intercompany loans - Where full recoverability of an intercompany loan is not 
certain, an estimate is determined as to the probability of recoverability. This considers the probability of default, loss arising under 
any default,  and the exposure upon any default {the outstanding balances). 

Judgements 

In the process of applying the Group's accounting policies, management makes various judgements which can significantly affect 
the amounts recognised in the financial statements.  Critical judgements are considered to be: 

Classification of exceptional costs- the Directors have exercised judgement when classifying certain costs arising during integration 
and strategic reorganisation projects.  The Directors believe that these costs are all related to the types of costs described in 1.20 
above and are appropriately clarified. 

Recoverability of deferred tax asset - the Directors have exercised judgement on the recoverability of tax losses attributable to 
future trading profits generated by the Group, and in doing so this has given rise to a deferred tax asset details of which are shown 
in note 10 to the financial statements. 

48 

iDE Group Holdings pic 
Annual report and financial  statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

2  Restatement of Company results for the year ended 31  December 2018 

Correction of error in assessing expected credit losses 

Following the introduction of IFRS 9 with effect from 1  January 2018, the company  was required to assess the expected credit 
losses on intercompany receivables. Management has discovered an error in the application of the standard in the year ended 31 
December 2018 which  resulted  in  an  overstatement of the  impairment provision  made  at 31  December 2018,  and  an 
understatement of the impairment provision in the opening position at 1  January 2018. 

The error has been corrected by restating each of the affected financial statement line items for the prior periods as follows: 

Balance sheet: 

Amounts due from subsidiary undertakings 

Provision against amounts due from 
subsidiary undertakings 

Total amounts due from subsidiary 
undertakings 

31  December 2018 
as originally stated 
£'000 

2018 (increase)/  Transition to IFRS 9 
increase/( decrease) 
£'000 

decrease 
£'000 

31  December 2018 
(restated) 
£'000 

56,338 

(56,338) 

56,338 

2,470 

24,312 

(29,556) 

2,470 

24,312 

26,782 

Net assets 

5,375 

2,470 

24,312 

32,157 

Retained earnings 

Total equity 

Loss for the year 

Changes to cash flow statement: 

(41,051) 

51,094 

(24,312) 

(14,269) 

5,375 

51,094 

(24,312) 

32,157 

(57,390) 

51,094 

(6,296) 

Loss for year 

Adjustment for impairment of intercompany loans 

31  December 2018 
as originally stated 
£'000 

(57,390) 

Decrease/(increase) in trade and other receivables 

58,811 

Amounts (advanced to)/repaid by subsidiaries 

(Increase )/decrease 
£000 

31  December 2018 
(restated) 
£'000 

51,094 

5,245 

(57,460) 

1,123 

(6,296) 

5,245 

1,351 

1,123 

3 

Segment reporting 

Operating segments are reported in  a manner consistent with the internal  reporting to the Chief Operating  Decision  Maker 
(CODM'). The CODM has been identified as the Executive Board.  The Executive Board is responsible for resource allocation 
and assessing the performance of the operating segments.  The operating segments are defined by distinctly separate product 
offerings or markets.  The CODM assesses the performance of the operating segments based on a measure of revenue and gross 
profit. 

49 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

3 

Segment reporting (continued) 

During the year, the CODM reviewed the operating segments of the Group in response to the sale of 365 ITMS Limited, the PACT 
business and the client novation exercise carried out in late 2018 to streamline the activities of the subsidiaries.  In response to 
these changes it was deemed more appropriate to report upon the subsidiaries as operating segments and as such the 2018 
comparative reporting has been restated to reflect this change below. 

The following table presents revenue and gross profit in respect of the Group's continuing operating segments for the year ended 
31  December 2019. 

Year ended 31  December 2019 

iDE Group 
Manage 

iDE Group 
Connect 

Central & 
inter-segment 

£000 

£000 

14,660 
(10,128) 

4,532 

(7,069) 

14,603 
(12,716) 

1,887 

(4,525) 

(3,000) 

£000 

(1,102) 
1,102 

Total 
Continuing 
Operations 
£000 

28,161 
(21,742) 

Discontinued 
Operations 

£000 

(216) 

6,419 

(216) 

(886) 

(12,480) 

(3,000) 

Total 

£000 

27,945 
(21,742) 

6,203 

(12,480) 

(3,000) 

(2,537) 

(5,638) 

(886) 

(9,061) 

(216) 

(9,277) 

Revenue from contracts with customers 
Cost of Sales 

Gross profit 

Administrative expenses 

lmpainment charge 

Operating profit/(loss) 

Analysed as: 

Adjusted EBITDA 
Exceptional costs 
Depreciation 
Amortisation of intangible assets 
lmpainment charge 
(Loss)/profit on disposal of fixed assets 
Share based payments 

1,113 
(355) 
(1,469) 
(1,826) 

748 
(152) 
(1,772) 
(1,463) 
(3,000) 

(216) 

(719) 
(81) 

(86) 

1,142 
(588) 
(3,241) 
(3,289) 
(3,000) 

(86) 

Net financial costs 

(369) 

(38) 

(1,420) 

(1,827) 

Profit/(loss) before taxation 

Tax on profit/(loss) on ordinary activities 

Profit/(loss) for the year after taxation 

(2,906) 

1,130 

(1,776) 

(5,676) 

277 

(5,399) 

(2,306) 

1,004 

(1,302) 

(10,888) 

2,411 

(8,477) 

(216) 

37 

(179) 

926 
(588) 
(3,241) 
(3,289) 
(3,000) 

(86) 

(1,827) 

(11,104) 

2,448 

(8,656) 

50 

Notes to the Consolidated Financial Statements (continued) 

3 

Segment reporting (continued) 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Year ended 31 December 2018 

iDE Group 
Manage 

iDE Group 
Connect 

Central and 
inter-segment 

Revenue from contracts with customers 
Cost of Sales 

Gross profit 

Administrative expenses 

Impairment charge 

£000 

£000 

27,212 
(21,369) 

5,843 

(15,453) 

(10,609) 

14,581 
(13,808) 

773 

(3,327) 

(6,919) 

£000 

(656) 
656 

(467) 

Total 
Continuing 
Operations 
£000 

41,137 
(34,521) 

6,616 

(19,247) 

(17,528) 

Discontinued 
Operations 

£000 

10,428 
(7,822) 

2,606 

(2,600) 

(3,977) 

Total 

£000 

51,565 
(42,343) 

9,222 

(21,847) 

(21,505) 

Operating profiV(loss) 

(20,219) 

(9,473) 

(467) 

(30,159) 

(3,971) 

(34,130) 

Analysed as: 

Adjusted EBITDA 
Exceptional costs 
Depreciation 
Amortisation of intangible assets 
Impairment charge 
(Loss )/profit on disposal of fixed assets 

Share based payments 

Profit on disposal of subsidiary 

(3,144) 
(1,889) 
(2,024) 
(2,519) 
(10,609) 
(440) 

(443) 
(109) 
(824) 
(771) 
(6,919) 
(1) 

(299) 
(370) 

(3,886) 
(2,368) 
(2,848) 
(3,290) 
(17,528) 
(441) 

202 

202 

Net financial costs 

(108) 

(1) 

Profit/(loss) before taxation 

Tax on_profit/(loss) on ordinary activities 

(20,327) 

272 

Profitl(loss) for the year after taxation 

(20,055) 

(9,474) 

124 

(9,350) 

(280) 

(747) 

693 

(54) 

(389) 

(30,548) 

1,089 

582 
(148) 
(185) 
(259) 
(3,977) 
16 

680 

(1) 

(3,304) 
(2,516) 
(3,033) 
(3,549) 
(21,505) 
(425) 

202 

680 

(390) 

(3,292) 

(33,840) 

127 

1,216 

(29,459) 

(3,165) 

(32,624) 

IFRS 16 was adopted using the modified retrospective approach. As such, the comparatives have not been restated and therefore 
are not directly comparable. 

The Group had one customer who accounted for 27% of revenue from continuing operations during the year (2018: 36.8% ). This 
revenue is attributed fully to the iDE Group Manage segment. 

4 

Revenue 

Revenue from contracts with customers 

Sale of goods 
Rendering of services 

Total 

2019 
£000 

925 
27,236 

28,161 

2018 
£000 

1,244 
39,893 

41,137 

51 

iDE Group Holdings pic 
Annual  report and financial  statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

4 

Revenue (continued) 

Disaggregation of revenue 

The disaggregation of revenue from contracts with customers is as follows: 

Year ended 31 December 2019 

Managed 
Services 
£000 

Cloud 
Hosting 
£000 

Networks 

Projects 

£000 

£000 

Total 

£000 

Geographical regions 

United Kingdom 
Europe 
Rest of world 

Total 

Timing of revenue recognition 

Goods transferred at a point in time 
Services transferred over time 

10,998 
162 

7,222 
421 
104 

4,709 
358 
176 

3,968 
43 

26,897 
984 
280 

11,160 

7,747 

5,243 

4,011 

28,161 

925 
10,235 

7,747 

5,243 

4,011 

925 
27,236 

Total 

11,160 

7,747 

5,243 

4,011 

28,161 

Year ended 31  December 2018 

Managed 
Services 
£000 

Cloud 
Hosting 
£000 

Networks 

Projects 

£000 

£000 

Total 

£000 

Geographical regions 

United Kingdom 
Europe 
Rest of world 

Total 

Timing of revenue recognition 

Goods transferred at a point in time 
Services transferred over time 

16,352 
149 

9,485 
440 
322 

6,637 
539 
190 

6,951 
71 
1 

39,425 
1,199 
513 

16,501 

10,247 

7,366 

7,023 

41,137 

1,146 
15,355 

49 
10,198 

49 
7,317 

7,023 

1,244 
39,893 

Total 

16,501 

10,247 

7,366 

7,023 

41,137 

52 

Notes to the Consolidated Financial Statements (continued) 

4 

Revenue (continued) 

Contract balances 

Receivables included within trade and other receivables 
Contract assets 
Contract liabilities 

Total 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

2019 
£000 

6,006 
590 
(1,932) 

2018 
£000 

7,108 
662 
(2,975) 

6,596 

7,770 

Contract assets predominantly relate to fulfilled obligations in respect of projects and managed services which are billed monthly 
and in arrears. At the point where completed work is invoiced, the contract asset is derecognised and a corresponding receivable 
recognised. 

Contract liabilities relate to consideration received from customers in advance of work being completed. 

The Group's standard payment terms are 30 days from the date of invoice. Refunds are only due in the exceptional circumstances 
where the Group does not meet the performance obligations set out in a contract. The majority of revenue for services is invoiced 
monthly, sometimes quarterly, in advance, and goods are invoiced on delivery. 

Unsatisfied performance obligations 

All contracts for the provision of services are for periods of one year or less or are billed based on resources utilised. As permitted 
under IFRS 15, the transaction price allocated to these unsatisfied contracts is not disclosed. 

5 

Expenses by nature 

Continuing operations 
Direct staff costs 
Third party cost of sales 
Employee costs within administrative expenses 
Amortisation of intangible assets 
Depreciation 
Impairment charge 
Impairment (gain)/loss on trade receivables 
Loss on disposal of fixed assets 
Share-based payments 
Exceptional costs 
Amounts payable under operating leases 
Other administrative costs 

2019 
£000 

7,125 
14,617 
2,608 
3,289 
3,241 
3,000 
30 

86 
588 

2,638 

2018 
£000 

8,858 
25,663 
5,737 
3,290 
2,848 
17,528 
725 
441 
(202) 
2,368 
1,463 
2,577 

Total cost of sales and administrative expenses 

37,222 

71,296 

6 

Auditor's remuneration 

Audit of these financial statements 

Amounts receivable by auditors and their associates in respect of: 
Audit of financial statements of subsidiaries of the Company 
Additional fees charged in respect of prior year's audit 

Total 

2019 
£000 

24 

78 
31 

133 

2018 
£000 

25 

72 
60 

157 

53 

Notes to the Consolidated Financial Statements (continued) 

7 

Exceptional costs 

In accordance with the Group's policy in respect of exceptional items, the following charges were incurred for the year in relation 
to continuing operations: 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Restructuring and reorganisation costs 
Trademark dispute 
Other exceptional costs 

2019 
£000 

466 

122 

588 

2018 
£000 

2,105 
263 

2,368 

Restructuring and reorganisation costs in the year ended 31  December 2019 and the year ended 31  December 2018 relate to 
costs incurred on the restructure of the Group, predominantly redundancy costs.  Trademark dispute costs in the year ended 31 
December 2018 relate to the settlement and associated legal costs in relation to the trademark dispute with Coreix Limited. 

Other exceptional  costs in the year ended 31  December 2019 relate mainly to costs associated with a break in at the Dartford 
facility. 

8 

Discontinued operations 

On 12 October 2018, the Company sold the entire issued share capital of 365 ITMS Limited ("365 ITMS") and its subsidiaries to 
PTCA Newco Limited ("PTCA"), a newly incorporated company owned by certain members of the management team within 365 
ITMS,  on a cash free, debt free basis with a normalised level of working capital  (the "Sale"). The consideration for the Sale was 
£2.8 million, payable in cash. The proceeds of the Sale were used to reduce the Group's net debt. 

In addition,  as part of the Sale,  certain assets relating to PACT,  the Group's business unit focused on cyber security,  including 
contracts and staff, were transferred to 365 ITMS for cash consideration of £0.2 million which was paid to the Group by 365 ITMS 
upon completion of the Sale. 

The results for 2018 showed a loss on discontinued operations of £3.2m and a profit on disposal of subsidiary of £0. 7m. Further 
losses of £0.2m were identified in the current year on contracts novated as part of the disposal. 

9 

Finance costs 

Continuing Operations 

Interest payable on bank loans and overdrafts 
Interest expense on lease liabilities 
Amortisation of loan arrangement fees 
Interest expense in respect of convertible loan notes 
Interest expense in respect of loan notes 

The Group had no finance income in 2019 or 2018. 

2019 
£000 

29 
422 
138 
149 
1,089 

1,827 

2018 
£000 

232 
55 
32 
70 

389 

54 

Notes to the Consolidated Financial Statements (continued) 

10 

Employee benefits expense 

Staff costs for the year,  including Directors, relating to continuing operations amounted to: 

Wages and salaries 
Social security costs 
Other pension costs 
Share-based payments 

iDE Group Holdings pic 
Annual  report and financial statements 
Year ended 31  December 2019 

2019 
£000 

8,293 
841 
599 
86 

9,819 

2018 
£000 

12,667 
1,325 
603 
(202) 

14,393 

At 31  December 2019, the Group employed 262 staff,  including Directors (2018: 303). 

The average monthly number of persons employed by the Group during the year,  including Directors,  analysed by category, and 
relating to continuing operations, was as follows: 

Operations 
Sales and Marketing 
Administration 
Directors 

Total average monthly headcount 

Number of employees 
2019 

2018 

200 
17 
48 
3 

268 

309 
22 
54 
4 

389 

The Company employed an average of 3 employees during 2019 (2018:  4),  being the three directors of the Company,  whose 
remuneration is shown below. 

For Directors who held office during the year,  emoluments for the year ended 31  December 2019 were as follows: 

Executive 
Andy Ross 

Julian Phipps 
lan Smith' 
Andy Parker 

Non-Executive 
Jonathan Watts 

Bill Dabble 
Katherine Ward 
Max Royde2 

Sebastian White? 

Total 

Salary/fees 
2019 total 
£ 

Salary/fees 
2018 total 
£ 

141,144 

92,870 
29,167 
38,469 

16,668 

20,000 
23,334 
7,177 

50,000 
150,000 

26,048 

3,952 

230,000 

368,829 

1. Directors' emoluments to Ian Smith were paid to MXC Advisory Limited, a subsidiary of MXC Capital  Limited 
2. Directors' emoluments to Max Royde and Sebastian White were paid to Kestrel  Partners LLP 

55 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

10 

Employee benefits expense (continued'¡ 

Social security costs in respect of Directors' emoluments were £19.5k (2018: £44k).  Pension contributions were made to a defined 
contribution scheme for previous directors.  No current director participates in any Company pension scheme. 

None of the Directors made any gains on the exercise of share options in 2019 or 2018. 

The options previously awarded to Jonathan Watts, Andy Ross and Julian Phipps lapsed upon their departure. 

Following the lapse of options in 2018, there were no equity share based payments in respect of Directors during the year (credit 
of £104k in the year to 31  December 2018), there were also no equity share based payments in respect of other employees during 
the year (credit of £102k in the year to 31  December 2018) 

11 

Taxation 

(a) 

Tax on loss on ordinary activities 

Current tax credit 
Current year 
Adjustments for prior years 

Current tax credit 

Deferred tax credit 

Total tax credit 

Relating to: 
Continuing operations 
Discontinued operations 

2019 
£000 

2018 
£000 

(2,448) 

(1,216) 

(2,448) 

(1,216) 

(2,411) 
(37) 

(1,089) 
(127) 

(2,448) 

(1,216) 

Following the year end, in the Budget of 11 March 2020, the Chancellor announced the reversal of the previously enacted reduction 
in the rate of corporation tax.  This reversal was subsequently confirmed by a resolution under the Provisional Collection of Taxes 
Act 1968, which set the rate at 19%. The impact of this reversal is a net increase in the tax charge, which will be recognised in 
2020, of less than £0.4million. 

Reconciliation of the total income tax credit: 

Loss before taxation on continuing operations 

Tax using the United Kingdom corporation tax rate of 19% (2018:  19%) 
Non-deductible expenses 
Depreciation on non-qualifying assets 
Tax losses not recognised 
Tax losses recognised in period 
Adjustment for rate change 
Discontinued operations 

Total tax credit 

2019 
£000 

2018 
£000 

(10,888) 

(30,548) 

(2,069) 
165 
587 

(1,233) 
139 
(37) 

(2,448) 

(5,804) 
747 
3,332 
986 
(431) 
81 
(127) 

(1,216) 

56 

Notes to the Consolidated Financial Statements (continued) 

11 

Taxation (continued) 

(b) 

Deferred tax liability 

Net deferred tax liability: 
At 1  January 
Credit to income statement 

At 31  December 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

2019 
£000 

3,899 
(2,448) 

2018 
£000 

5,115 
(1,216) 

1,451 

3,899 

Deferred tax liabilities arose in respect of the amortisation of intangible assets recognised on acquisitions made and the difference 
between capital allowances and depreciation, details as follows: 

Fixed asset timing differences 
Other temporary differences 

At 31  December 

Deferred tax assets arose in respect of trade losses, details as follows: 

Tax losses recognised 
Other temporary differences 

At 31  December 

2018 
£000 

3,917 
(18) 

3,899 

2018 
£000 

2019 
£000 

3,272 

3,272 

2019 
£000 

1,806 
15 

1,821 

The Group had unrecognised trading losses carried forward at 31  December 2019 of £15.6 million (2018: £25.5 million). 

Deferred tax assets are recognised for tax losses carried forward of £1 O. 7 million to the extent that the realisation of the related 
tax benefit through future taxable profits is probable.  The deferred tax credit to the income statement relates to the recognition of 
a previously unrecognised deferred tax asset for trading losses of £1 O. 7 million at the reporting period end date.  The recognition 
is restricted to the deferred tax liability arising in relation to timing differences on the acquired intangible assets.  In assessing 
recoverability, management considers that the appropriate period over which profits can be assessed with a reasonable degree 
of certainty, and therefore used to offset the losses, is the period to 31  December 2028. 

57 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

12 

Earnings per share 

Basic earnings per share has been calculated using the loss after tax for the year for continuing operations of £8.5 million (2018: 
£29.5 million), a loss after tax for the year for discontinued operations of £0.2 million (2018: £3.2 million) and a weighted average 
number of ordinary shares of 400,802,032 (2018 246,067,004).  The weighted average number of ordinary shares for the purpose 
of calculating the basic and diluted measures is the same.  This is because the outstanding share incentives, details of which are 
given in note 25, would have the effect of reducing the loss per ordinary share and therefore would be anti-dilutive under the terms 
of JAS 33. 

Continuing operations 

Statutory basic and diluted loss per share (pence) 

Discontinued operations 

2019 

2018 

(2.12) 

(11.97)p 

Statutory basic and diluted loss per share (pence) 

(0.04)p 

(1.29)p 

Total basic and diluted loss per share 

(2.16)p 

(13.26)p 

58 

iDE Group Holdings pic 
Annual  report and financial statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

13 

Property, plant and equipment 

Group 

Cost 

Leasehold 
property 
£000 

Computer 
software 
£000 

Network 
infrastructure 
£000 

Equipment, 
fixtures 
and fittings 
£000 

At 1  January 2018 
Disposal of discontinued operations 
Additions 
Disposals 

43 
55 
19 

1,595 
(12) 
131 
(711) 

13,269 
(139) 
308 

At 31  December 2018 

117 

1,003 

13,438 

Additions 
Right of use assets recognised on transition to IFRS16 

10 
2,542 

22 

35 
85 

3,626 
(424) 
96 
(14) 

3,284 

110 
307 

Total 
£000 

18,533 
(520) 
554 
(725) 

17,842 

177 
2,934 

At 31  December 2019 

2,669 

1,025 

13,558 

3,701 

20,953 

Accumulated depreciation 

At 1  January 2018 
Disposal of discontinued operations 
Charge for the year - continuing 
Charge for the year - discontinued 
Disposals 

At 31  December 2018 
Charge for the year - continuing 

At 31  December 2019 

Net carrying amount 

31  December 2019 

31  December 2018 

24 
57 
10 
5 

96 
521 

617 

2,052 

21 

673 
(10) 
304 
5 
(283) 

689 
238 

927 

98 

314 

2,584 
(56) 
1,961 
47 

4,536 
1,833 

2,208 
(223) 
573 
128 
(1) 

2,685 
649 

5,489 
(232) 
2,848 
185 
(284) 

8,006 
3,241 

6,369 

3,334 

11,247 

7,189 

8,902 

367 

599 

9,706 

9,836 

59 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

13 

Property, plant and equipment (continued) 

Right of use assets 

The carrying amounts of property, plant and equipment include right of use assets as detailed below: 

Leasehold Property - right-of-use 
Less: accumulated depreciation 

Equipment, fixtures and fittings - right-of-use 
Less: Accumulated depreciation 

Network Infrastructure - right-of-use 
Network infrastructure - right of use 
Less: impairment provision 

Less: Accumulated depreciation 

2019 
£000 

2,542 
(505) 

2,037 

307 
(178) 

129 

85 
2,589 
(2,589) 

85 
(73) 

12 

2,178 

At 31  December 2018 included within network infrastructure are assets held under finance leases with a carrying value of £475k. 

The depreciation charge for the year of £3.2 million (2018: £2.8 million) relates to continuing operations and has been charged to 
administrative expenses. 

Company 

The Company has no property, plant and equipment at 31  December 2019 and at 31  December 2018. 

60 

Notes to the Consolidated Financial Statements (continued) 

iDE Group Holdings pic 
Annual report and financial statements 
Yearended31  December2019 

14 

Intangible assets 

Group 

Cost: 
At 1  January 2018 

Disposal of discontinued operations 

At 31  December 2018 
Additions 

Goodwill  Trademarks 
£000 

£000 

Customer 
contracts  and 
related 
relationships 
£000 

Technology 
development 
£000 

Total 
£000 

38,381 

1,707 

30,187 

1,095 

71,370 

(6,125) 

32,256 

(1,111) 

(160) 

(7,396) 

1,707 

29,076 

935 

63,974 

At 31  December 2019 

32,256 

1,707 

29,076 

935 

63,974 

Impairment and amortisation: 
At 1  January 2018 

Amortisation for the year - continuing operations 
Impairment charge - continuing operations 
Reversal of impairment charge 
Impairment charge - discontinued operations 
Amortisation for the year - discontinued operations 
Disposal of discontinued operations 

At 31  December 2018 

Amortisation for the year - continuing operations 
Impairment charge - continuing operations 

At 31  December 2019 

Net carrying amount: 

31  December 2019 

9,339 

16,986 

3,977 

(3,977) 

26,325 

3,000 

640 

341 

981 

341 

5,841 

2,865 
13,655 
(13,655) 

259 
(518) 

8,447 

2,865 

200 

84 
542 

826 

83 

16,020 

3,290 
31,183 
(13,655) 
3,977 
259 
(4,495) 

36,579 

3,289 
3,000 

29,325 

1,322 

11,312 

909 

42,868 

2,931 

385 

17,764 

26 

21,106 

31  December 2018 

5,931 

726 

20,629 

109 

27,395 

The amortisation charge of £3.3 million relates to continuing operations and is included in the loss for the year from continued 
operations in the Income Statement within administrative expenses. 

Goodwill is reviewed for impairment annually or more frequently if events or changes in circumstances indicate that the carrying 
value may be impaired.  Goodwill is supported by calculating the discounted cash flows arising from the businesses acquired which 
represent the cash generating unit ("CGU) to which goodwill is allocated. The Group's CGUs are considered to be the two trading 
subsidiaries,  iDE Group Manage and iDE Group Connect. The goodwill held is attributable to the iDE Group Connect CGU. 

Other intangible assets are reviewed for impairment indicators in line with the Group's accounting policy. 

As a result of this review, there is an impairment charge of £3.0 million in the year (2018: £17.5 million). 

The recoverable amount of all cash generating units has been determined based on value-in-use calculations. These calculations 
use pre-tax cash flow projections based on financial  budgets for the year ending 31  December 2020 and extrapolated forecasts 
for a further four years by prudent growth rates applicable to the CGU, which are below bench-marked median revenue growth 
rates and EBITDA profitability levels for relevant sectors. The financial budgets were approved by the Board of Directors as part 
of our annual forecasting and budgeting process. A terminal value has been calculated based on a long-term growth rate of 2% .. 
The recoverable amount in relation to iDE Group Manage was calculated to be £19. 7 million and the recoverable amount in relation 
to iDE Group Connect was calculated to be £10.7 million. 

61 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

14 

Intangible assets (continued) 

The calculations used to compute cash flows at CGU level are based on the Group's budget, growth rates, WACC and other known 
variables.  The calculations are sensitive to movements in both WACC and EBITDA. The pre-tax WACC has been estimated at 
11% per annum (2018: 15%) for both CGUs with reference to comparable companies operating within the sector. Sensitivities 
have been run on cash flow forecasts for all CGUs. The Board is satisfied that the key assumptions, summarised below, of revenue, 
gross profit, and overhead growth rates are achievable. 

Carrying amount £000 
Value in use £000 

Key assumptions 

2020 forecast Revenue £000 
2020 forecast Gross Profit £000 
2020 forecast Overheads £000 
Gross Profit growth rate 2021-2024 
Overhead growth rate 2021-2024 
Discount rate 

Manage 

Connect 

12,007 
19,768 

16,694 
4,463 
3,842 

+10% 
+2% 
11% 

13,781 
10,743 

14,054 
1,897 
1,091 
+5% 
+2% 
11% 

The Board reviewed the Manage CGU for impairment in view of pre-tax losses incurred in the CGU, and based on the review do 
not consider there to be any impairment of the Manage CGU intangible assets.  Given the Group's current pipeline and ability to 
undertake large projects which could result in higher gross margin, as well  as the fact that further direct cost savings are in the 
process of being identified, the Board is satisfied with the rates of growth in the base case and believe there could be significant 
upside and is therefore satisfied that there are no reasonably plausible scenarios which may result in an impairment of the Manage 
CGU's intangible assets.  Accordingly, no sensitivity analysis is presented. 

For the Connect CGU, the impairment review indicated a requirement for a further £3 million impairment against goodwill for the 
year (2018:  £17.0 million) based on a shortfall of the estimated value in use compared to the carrying value CGU. The CGU's 
performance has improved compared to prior years, but the recovery has been slower than forecast. 

The remaining unamortised life of the intangible assets at 31  December 2019 is as follows: 

•  iDE Group Connect Trademarks - 1  year, net carrying value £0.4 million 
•  iDE Group Connect Technology - 1  year, net carrying value £0.03 million 
•  iDE Group Connect novated customer contracts and related relationships- 5 years, net carrying value £6.8 million 
•  iDE Group Connect legacy customer contracts and related relationships- 1  year, net carrying value £0.4 million 
•  iDE Group Manage customer contracts and related relationships -9 years, net carrying value £10.6 million 

Company 

The company had no intangible assets at 1  January 2018, 31  December 2018 or 31  December 2019. 

62 

Notes to the Consolidated Financial Statements (continued) 

15 

Investments 

Company 

At 1  January 2018, 31  December 2018 and 31  December 2019 

The Company has the following investments in subsidiaries: 

iDE Group Holdings pic 
Annual  report and financial statements 
Year ended 31  December 2019 

2019 
£000 

7,877 

2018 
£000 

7,877 

Held directly by iDE Group Holdings pic 

iDE Group Limited 
Connexions4London Limited 
Selection Services Investments Limited 
Selection Services Limited 
Castle Digital Services Inc. 
Cupid.com Inc. 
Assistance Genie Logiciel 

Held indirectly by iDE Group Holdings pic 

iDE Group Financing Limited 
iDE Group Manage Limited 
iDE Group Protect Limited 
iDE Group Subholdings Limited 
iDE Group Connect Limited 
iDE Group Voice Limited 
Aggregated Telecom Limited 
Hooya Digital Limited 

Country of 
Incorporation 

Class of 
shares held 

Ownership 

2019 

2018 

England1 
Scotland? 
Scotland? 
England' 
USA3 
USA? 
France4 

Ordinary 
Ordinary 
Ordinary 
Ordinary 
Ordinary 
Ordinary 
Ordinary 

England1 
England' 
England' 
England1 
England1 
England' 
England' 
Cyprus5 

Ordinary 
Ordinary 
Ordinary 
Ordinary 
Ordinary 
Ordinary 
Ordinary 
Ordinary 

100% 
100% 
100% 
100% 
100% 
100% 
100% 

100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 

100% 
100% 
100% 
100% 
100% 
100% 
100% 

100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 

2 
3 
4 
5 

Registered office is located at Interchange, 81-85 Station Road, Croydon, England, CR0 2RD 
Registered office is located at 24 Dublin Street, Edinburgh EH1 3PP 
Registered office is located at 2711  Centerville Road, Suite 400, New Castle, Wilmington, Delaware 19808, U.S.A. 
Registered office is located at 39 Rue Royale, 92201 Saint-Cloud, France 
Registered office is located at F aneromenis 115, Antouanettas Building, 6031  Larnaca, Cyprus 

At 31 December 2019 and 2018, the trading subsidiaries of the Company were iDE Group Manage Limited and iDE Group Connect 
Limited. 

iDE Group Manage activity consists of IT Managed services and iDE Group Connect consists of connectivity, cloud and colocation 
services 

All of the remaining subsidiaries are non-trading. 

Connexions4London Limited,  Selection Services Investments Limited, Aggregated Telecom Limited, Selection Services Limited, 
iDE Group Subholdings Limited, iDE Group Voice,  iDE Group Financing Limited and iDE Group Protect Limited are exempt from 
the requirements of the Companies Act relating to the audit of individual accounts by virtue of Section 479A and the parent company 
has guaranteed all their liabilities at the reporting date. 

63 

Notes to the Consolidated Financial Statements (continued) 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

16 

Trade and other receivables 

Current 

Trade receivables 
Less provision for impairment of trade receivables 

Trade receivables - net 

Contract assets 
Prepayments and other receivables 
Taxation and social security 

Group 

Company 

2019 
£000 

6,006 
(597) 

5,409 

590 
1,596 
26 

7,621 

2018 
£000 

7,108 
(725) 

6,383 

662 
1,848 

8,893 

2019 
£000 

2018 
£000 

9 

9 

37 

46 

2 
26 

28 

Group 

Company 

Non-current 

2019 
£000 

2018 
£000 

Amounts due from subsidiary undertakings 
Provision against amounts due from subsidiary undertakings 

2019 
£000 

67,904 
(48,964) 

(Restated) 
2018 
£000 

56,338 
(29,556) 

18,940 

26,782 

In accordance with IFRS 9, the Group reviews the amount of credit loss associated with its trade receivables based on forward 
looking estimates that take into account current and forecast credit conditions as opposed to relying on past historical default rates. 
The Group has applied the Simplified Approach applying a provision matrix based on categorisation of the customer based on total 
revenue received by the group per annum to measure lifetime expected credit losses and after taking into account customers with 
different credit risk profiles and current and forecast trading conditions.  Credit risk is deemed lower on customers that contribute 
higher revenue due to an increased dependency on the group's services for business continuity. 

At period end, customers were categorised into three categories based on spend in the last 12 months: 
1. Top 10 
2.  Top 50 
3.  Other 

Impairment was calculated based on the category the customer falls in to: 

Category 

Impairment Rate 

Carrying amount 

Top 10 

Top 50 

Other 

Specific 

2019 
% 
o 
2 

5 

100 

2018 
% 
o 
2 

5 

100 

2019 
£000 
3,468 

751 

1,130 

657 

6,006 

2018 
£000 
3,783 

1,670 

861 

794 

7,108 

Credit loss allowance (net of VAT) 
2018 
£000 

2019 
£000 

13 

38 

546 

597 

28 

36 

661 

725 

Specific provisions are also made based on known issues or changes in the lifetime expected credit loss. As at 31 December 2019, 
trade receivables of £0.6 million (2018:  £0.7 million) were impaired and fully provided, and were mainly over 120 days old.  The 
majority of the impairment relates to specific customers, and the credit risk on other customers is considered very low. 

64 

iDE Group Holdings pic 
Annual report and financial  statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

16 

Trade and other receivables (continued) 

Movements on the Group provision for impairment of trade receivables are as follows: 

At 1  January 
Increase in impairment provision 
Disposal of discontinued operations 
Write offs 

At 31  December 

Company 
2019 
£000 

2018 
£000 

Group 
2019 
£000 

725 
30 

(157) 

598 

2018 
£000 

380 
396 
(33) 
(18) 

725 

The creation and release of a provision for impaired receivables has been in the main included in "administrative expenses" in the 
Income Statement,  with an amount being set against contract assets, £6k (2018: £11 k). 

The other asset classes within the Group's trade and other receivables do not contain impaired assets. 

Amounts due from subsidiary undertakings 

The Company has funded the trading activities of its principal subsidiaries by way of inter-company loans. The amounts advanced 
do not have any specific terms relating to their repayment,  are unsecured and are interest free. As all loans to subsidiaries are to 
be treated as due on demand, they fall within the scope of IFRS 9. 

In accordance with  IFRS 9,  the Company is required to make an assessment of expected credit losses.  Having considered the 
quantum and probability of credit losses expected to arise across a number of scenarios, a provision of £1.5 million for the expected 
credit loss was recognised in the reporting period in respect to trading subsidiaries, and a provision of £47.5 million for the expected 
credit loss was recognised at the reporting period end in respect to intermediary holding companies. 

The calculation of the allowance for lifetime expected credit losses requires a significant degree of estimation and judgement,  in 
particular in determining the probability weighted likely outcome for each scenario considered to determine the expected credit 
loss in each scenario.  Should the assumptions in the business plan vary, this could have a significant impact on the carrying value 
of the intercompany loans in following periods. 

The recoverability is sensitive to the probability of the achievement of future cash flows.  Each change of 1% point in  probability 
results in an increase/decrease of £190k. 

A breakdown of the balances is set out in note 30. 

17 

Cash and cash equivalents 

Cash and cash equivalents 

Group 

Company 

2019 
£000 

679 

2018 
£000 

2019 
£000 

103 

2018 
£000 

5,488 

Bank overdrafts are detailed in note 22 borrowings. 

The table below shows the balance with the major counterparty in respect of cash and cash equivalents. 

Credit rating 

A 

Group 

Company 

2019 
£000 

679 

2018 
£000 

2019 
£000 

103 

2018 
£000 

5,488 

65 

18 

Trade and other payables 

Current 
Trade payables 
Amounts due to subsidiary undertakings 
Other payables 
Taxation and social security 
Accruals 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Group 

2019 
£000 

5,624 

408 
225 
1,305 

7,562 

2018 
£000 

4,883 

185 
786 
1,816 

7,670 

Company 
2019 
£000 

752 
1,204 
42 

77 

2,075 

2018 
£000 

156 
1,204 
42 

249 

1,651 

Amounts due to subsidiary undertakings are unsecured, interest free and are repayable on demand. 

19 

Contract liabilities 

Contract liabilities recognisable within 12 months 
Contract liabilities recognisable after 12 months 

Total contract liabilities 

Company 
2019 
£000 

2018 
£000 

Group 

2019 
£000 

1,926 
6 

1,932 

2018 
£000 

2,962 
13 

2,975 

Income is deferred to the Statement of Financial  Position when invoicing of revenue to customers occurs ahead of revenue 
recognition in the Income Statement. 

20 

Commitments and contingencies 

a)  Operating leases 

Future aggregated minimum annual  lease payments under non-cancellable operating leases for continuing operations as at 31 
December 2018 are as follows: 

Group 

Not later than one year 
After one year but not more than five years 

Land and 
Buildings 
2018 
£000 

854 
1,197 

2,051 

Other 
2018 
£000 

278 
147 

425 

The Group's operating leases in the year ending 31  December 2018 relate to property, motor vehicles and office equipment and 
had remaining terms of between one and five years. 

On 1  January 2019, the Group adopted the modified retrospective approach of IFRS16.  All operating leases met the criteria for 
capitalisation and were reclassified as finance leases accordingly. 

The Company had no leases. 

b)  Capital commitments 

The Group had no contracted but not provided for capital commitments at 31  December 2019 (2018:  £nil). 

c)  Contingent liabilities 

The Group has no contingent liabilities. 

66 

iDE Group Holdings pic 
Annual  report and financial  statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

21 

Provisions 

Tax planning provision 

The tax planning arrangements relate to two tax schemes entered into by iDE Group Manage Limited on behalf of ex-directors in 
a previous accounting year prior to becoming part of the Group.  The liabilities for outstanding tax and national insurance were 
settled with HMRC during 2017, the remaining position covers the potential further costs which may be incurred with the schemes, 
therefore there is an uncertainty in respect of the value,  however it is not expected to exceed the provision and all amounts are 
expected to be settled in 2020. 

Property provision 

The Group currently has some vacant office space.  This was previously treated as a provision for an onerous lease but has been 
transferred to right of use assets.  The remaining balance in respect of property provision are dilapidation provisions.  Dilapidation 
provisions are built up over the associated lease based on estimates of costs of work required to fulfil the Group's contractual 
obligation under the lease agreements to return the property to the same condition as at the commencement of the lease.  This 
provision is expected to be settled in full at the expiry of the longest standing lease, currently expiring in 2027. 

Other provisions 

Other provisions in the prior year primarily relate to committed costs under various onerous supplier contracts across hosting, 
connectivity,  hardware and software services, for example costs in relation to empty racks within data centres which have to be 
paid for regardless of whether populated or not and costs in relation to excess software licences which are not used. The provisions 
relating to contracts qualifying as leases have been de-recognised on transition to IFRS 16 and dealt with in accordance.  All 
remaining amounts are expected to be settled by 2022. 

Group 

Tax planning 
provision 
£000 

Property 
provision 
£000 

Other 
provision 
£000 

Balance at 1  January 2019 
Increase in year 
Utilised 
Onerous leases de-recognised on transition to IFRS16 

Balance at 31  December 2019 

33 

33 

599 
51 
(379) 
(162) 

109 

Non-current 
Current 

Company 

Balance at 1  January 2019 
Utilised 

Balance at 31 December 2019 

Non-current 
Current 

Total 
£000 

3,219 
306 
(514) 
(2,589) 

2,587 
255 
(135) 
(2,427) 

280 

422 

2019 
230 
192 

422 

Other 
Provision 
£000 

50 

50 

2018 
1,705 
1,514 

3,219 

Total 
£000 

50 

50 

2019 

2018 

50 

50 

50 

50 

67 

Notes to the Consolidated Financial Statements (continued) 

iDE Group Holdings pic 
Annual  report and financial statements 
Year ended 31  December 2019 

22 

Borrowings 

Non-current 
Lease liabilities 
Loan Notes 

Current 
Bank loan 
Unamortised loan arrangement fee 
Bank overdraft 
Lease liabilities 

Group 

2019 
£000 

1,859 
12,474 

2018 
£000 

494 

Company 
2019 
£000 

2018 
£000 

12,474 

14,333 

494 

12,474 

Group 

2019 
£000 

1,766 

2018 
£000 

4,750 
(69) 
2,905 
214 

Company 
2019 
£000 

2018 
£000 

4,750 
(69) 

1,766 

7,800 

4,681 

The carrying value is not materially different to the fair value of these liabilities. 

Bank facilities 

During the year ended 31  December 2018 the Group's borrowings were with  National  Westminster Bank plc ("Natwest") and 
comprised  a five-year,  fully drawn  £4.75 million  Revolving  Credit Facility (RCF") and  a £3.5 million  overdraft facility (the 
Facilities"). Interest was payable on the utilised RCF at 2% above LIBOR. 

In January 2019 the Company issued £5.3 million of secured loan  notes with  a six-year term and a  12% coupon  which  is 
compounded,  rolled up and payable at the end of the term ("Loan Notes"). The proceeds of the Loan Notes were used to repay 
£4.125 million to Natwest and the RCF was reduced to £625,000. In February and March 2019,  a further £4. 7 million in total of 
Loan Notes were issued to repay the remaining Facilities, which were then cancelled, and provide additional working capital. The 
Loan Notes carry an arrangement fee of 2.5 per cent., payable at the end of the term, and an exit fee of 2.5 per cent., also payable 
at the end of the term. 

In December 2019 the Company issued an additional £1.5 million of Loan Notes (with the same terms as those issued in the first 
quarter of the year). The proceeds of the issue of the Loan Notes were used to fully repay certain lease agreements to which the 
Group was party and to provide additional working capital for the Company. 

The Loan Notes are held at amortised cost using the effective interest rate method. The effective interest rate for the Loan Notes 
has been calculated to be 18%. 

68 

Notes to the Consolidated Financial Statements (continued) 

iDE Group Holdings pic 
Annual  report and financial  statements 
Year en ded 31  December 2019 

22 

Borrowings (continued) 

Lease liabilities 

The present value of lease liabilities is as follows: 

Group 

Less than one year 
Between one and five years 
Greater than five years 

Finance lease obligations at 31  December 2018 were: 

Group 

Less than one year 
Between one and five years 

Gross 
contractual 
amounts 
payable 
2019 
£000 

1,945 
1,686 
644 

4,275 

Minimum 
lease 
payments 
2018 
£000 

254 
558 

812 

Interest 
2019 
£000 

179 
407 
64 

650 

Interest 
2018 
£000 

40 
64 

104 

Carrying 
amount 
2019 
£000 

1,766 
1,279 
580 

3,625 

Principal 
2018 
£000 

214 
494 

708 

The Company has no lease liabilities at 31  December 2019 (31  December 2018: nil) 

Reconciliation of borrowings: 

Group 

Non-current 
Lease liabilities 
£000 

Current 
Lease liabilities 
£000 

Non-current 
Borrowings 
£000 

Current 
Borrowings 
£000 

Total 
Borrowings 
£000 

Balance at 1 January 2019 

494 

214 

7,586 

8,294 

Non-cash changes 
Transfer from current to non-current 
Lease liabilities recognised on transition 
Loan note interest 
Lease interest 
Amortisation of loan fee 
Loan fees accrued 
Fees in respect of loan notes 
Interest and other charges 

Cash flows 
Issue of loan notes 
Repayment of loan 
Repayment of lease liabilities 
Overdraft repaid 
Interest paid 

1,239 
126 

(1,239) 
5,398 

318 

104 

(2,605) 

(422) 

1,089 

(135) 

11,520 

138 
(69) 

29 

(4,750) 

(2,905) 
(29) 

Balance at 31  December 2019 

1,859 

1,766 

12,474 

5,524 
1,089 
318 
138 
(69) 
(135) 
133 

11,520 
(4,750) 
(2,605) 
(2,905) 
(451) 

16,099 

69 

Notes to the Consolidated Financial Statements (continued) 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

22 

Borrowings (continued) 

Company 

Balance at 1 January 2019 

Non-cash changes 
Loan note interest 
Amortisation of loan fee 
Fees in respect of loan notes 
Interest and other charges 

Cash flows 
Issue of loan notes 
Repayment of bank loan 
Interest paid 

Balance at 31  December 2019 

23 

Convertible loan notes 

Group and Company 

Balance at 1  January 2019 
Interest unwound 

Balance at 31 December 2019 

Non-current 
Lease liabilities 
£000 

Current 
Lease liabilities 
£000 

Non-current 
Borrowings 
£000 

Current 
Borrowings 
£000 

Total 
Borrowings 
£000 

4,681 

4,681 

1,089 

(135) 

11,520 

12,474 

69 

44 

(4,750) 
(44) 

1,089 
69 
(135) 
44 

11,520 
(4,750) 
(44) 

12,474 

£000 

1,654 
149 

1,803 

On 21  August 2018, as part of a wider fundraising, the Company issued £2.55 million of unsecured loan notes, which have a term 
of 5 years and a zero per cent coupon ("CLNs").  The CLNs can be converted into new ordinary shares in the capital of iDE at a 
price of 2.5 pence per share. Conversion is at the option of the holder at any time during the 5-year term. At the end of the term, if 
the holder has not chosen to convert the CLNs, the CLNs will be settled with a cash repayment. At issue,  the CLNs have a fair 
value of £2.54 million, split into an equity component (£0.96 million) and a debt component (£1.58 million). 

24 

Financial instruments by category 

The objectives of the Group's treasury activities are to manage financial risk, secure cost-effective funding where necessary and 
minimise adverse effects of fluctuations in the financial  markets on the value of the Group's financial  assets and liabilities,  on 
reported profitability and on cash flows of the Group. 

The Group's principal financial instruments for fundraising are convertible loan notes and loan notes.  The Group has various other 
financial instruments such as cash, trade receivables and trade payables that arise directly from its operations. 

Group 

Assets 
Amortised cost: 
Trade receivables net of credit loss provision 
Contract assets 
Other receivables 
Cash and cash equivalents 

Total 

2019 

£000 

5,409 
590 
348 
679 

7,026 

2018 
£000 

6,383 
662 

7,045 

70 

Notes to the Consolidated Financial Statements (continued) 

24 

Financial instruments by category (continued) 

Company 

Assets 
Amortised cost: 
Trade receivables 
Other receivables 
Amounts due from subsidiary undertakings 
Cash and cash equivalents 

Total 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

2019 
£000 

18,940 
103 

(Restated) 
2018 
£000 

9 
39 
26,782 
5,488 

19,043 

32,318 

The carrying amount of these assets is equivalent to their fair value.  At 31  December 2019, trade receivables are reported net of 
the expected credit loss provision of £0.6 million (2018:  £0.7 million), amounts due from subsidiary undertakings are reported net 
of the expected credit loss provision of £49 million (2018:  £30 million) 

Group 

Liabilities at amortised cost 

Trade payables 
Accruals and other payables 
Bank loan 
Bank overdraft 
Lease liabilities (2018: finance leases) 
Convertible loan notes 
Loan Notes 

Total 

Company 

Liabilities 

Trade payables 
Accruals and other payables 
lntercompany payables 
Bank loan 
Convertible loan notes 
Loan Notes 

Total 

The carrying amount of these liabilities is equivalent to their fair value. 

The Group has not entered into any derivative financial instruments in the current or preceding period. 

2019 
£000 

5,624 
1,714 

3, 625 
1,803 
12,474 

2018 
£000 

4,883 
2,000 
4,750 
2,905 
708 
1,654 

25,240 

16,900 

2019 
£000 

752 
119 
1,204 

1,803 
12,474 

2018 
£000 

156 
291 
1,204 
4,750 
1,654 

16,352 

8,055 

71 

iDE Group Holdings pic 
Annual  report and financial  statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

25 

Financial risk management 

The Group's activities are exposed to a variety of financial risks:  market risk (including cash flow interest rate risk and price risk), 
credit risk and liquidity risk.  The Group's overall risk management programme focuses on the unpredictability of financial markets 
and seeks to minimise potential adverse effects on the Group's financial performance. 

Risk management is carried out centrally under policies approved by the Board of Directors.  Management identifies, evaluates 
and seeks to mitigate financial risks.  The Board of Directors provides principles for overall risk management as well  as policies 
covering specific areas,  such as foreign exchange risk,  interest rate risk,  credit risk,  use of derivative financial  instruments and 
non-derivative financial instruments, and investments of excess liquidity. 

Cash flow interest risk 
The Group pays interest on its borrowings. 

Borrowings at variable rates expose the Group to cash flow interest rate risk.  During the year ended 31  December 2018, the 
Group's borrowings at variable rate were denominated in Pounds Sterling with interest linked to Sterling interest rates. During the 
year under review, these borrowings were repaid and replaced with loan notes with a fixed rate of interest. The further loan notes 
issued in December 2019 also have a fixed rate of interest. 

Price risk 
The Group is not exposed to significant commodity or security price risk. 

Credit risk 
Credit risk is managed at a subsidiary level.  Credit risk arises from cash and cash equivalents as well as credit exposures to 
customers, including outstanding receivables.  Individual risk limits are set based on internal and external ratings and reviewed by 
management.  The utilisation of credit limits is regularly monitored with appropriate action taken by management in the event of 
the breach of a credit limit. The Group has applied the simplified approach applying a provision matrix based on number of days past 
due to measure lifetime expected credit losses and after taking into account customers with different credit risk profiles and current 
and forecast trading conditions. The Group has recognised a provision in respect of trade receivables of £0.6 million (2018: £0.7 
million). 

Liquidity risk 
Management reviews cash forecasts of trading companies of the Group in accordance with practice and limits set by the Group. 
The Group's liquidity management policy involves projecting cash flows and considering the level of liquid assets necessary to 
meet these. 

The tables below analyse the Group and the Company's financial liabilities into relevant maturity groupings based on the remaining 
period at the balance sheet date to the contractual  maturity date.  These amounts disclosed in  the table are the contracted 
undiscounted cash flows.  Balances within 12 months equal their carrying balances as the impact of discounting is not significant. 

Group 

At 31  December 2019 

Trade and other payables 
Lease liabilities 
Convertible loan notes 
Loan Notes 

Within 1  year 
£000 

1-2 years 
£000 

7,337 
1,945 

619 

9,282 

619 

More than 
2 years 
£000 

1,711 
1,803 
12,474 

15,988 

Total 
£000 

7,337 
4,275 
1,803 
12,474 

25,889 

72 

Notes to the Consolidated Financial Statements (continued) 

25 

Financial risk management (continued) 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Group 

At 31  December 2018 

Trade and other payables 
Finance leases 
Bank loan 
Overdraft 
Interest on loan & leases 
Convertible loan notes 

Company 

At 31  December 2019 

Trade and other payables 
lntercompany payables 
Convertible loan notes 
Loan Notes 

Company 

At 31  December 2018 

Trade and other payables 
lntercompany payables 
Bank loan 
Interest on bank loan 
Convertible loan notes 

Within 1  year 
£000 

1-2 years 
£000 

7,670 
214 

2,905 
40 

213 

33 

More than 
2 years 
£000 

281 
4,750 

32 
1,654 

Total 
£000 

7,670 
708 
4,750 
2,905 
105 
1,654 

10,829 

246 

6,717 

17,792 

Within 1  year 
£000 

1-2 years 
£000 

871 
1,204 

--- 
2,075 

More than 
2 years 
£000 

1,803 
12,474 

Total 
£000 

871 
1,204 
1,803 
12,474 

14,277 

16,352 

Within 1  year 
£000 

1-2 years 
£000 

447 
1,204 

102 

1,753 

41 

41 

More than 
2 years 
£000 

4,750 
20 
1,654 

6,424 

Total 
£000 

447 
1,204 
4,750 
163 
1,654 

8,218 

26 

Capital risk management 

The Group's objectives when managing capital  is to safeguard the Group's future growth and its ability to continue as a going 
concern in order to provide returns for shareholders and to maintain an optimal capital structure to reduce the cost of capital.  The 
Group operates in the network and cloud hosting sector, which, from time-to-time requires substantial fixed asset investments, but 
the Group is financed predominately by equity. 

In order to maintain or adjust the capital structure, the Group has previously both issued new shares, bank debt and bank facilities, 
and  both  unsecured  and secured  loan  notes.  The  Group monitors capital  on  the basis of the ratio of net debt to adjusted 
EBITDA. As at 31  December 2019 the ratio was 11.9.  Net debt as at 31  December 2019 is calculated as total bank borrowings, as 
at 31  December 2019 nil, and loan notes (including 'current and non-current borrowings' as shown in the consolidated balance 
sheet) less cash and cash equivalents.  Adjusted EBITDA is defined as earnings before interest,  tax, depreciation, amortisation, 
impairment charge, exceptional items, (loss)/gain on disposal of fixed assets and share-based payments. 

The loan note instrument under which the Secured Loan Notes were issued does not contain any covenants, however,  the Group 
continues to carefully monitor its capital position. The Group adopts a risk-averse position with respect to borrowings and maintains 
significant headroom to ensure that any unexpected situations do not create financial stress. 

The Group has not proposed a dividend for the current or prior year. 

73 

Notes to the Consolidated Financial Statements (continued) 

27 

Called up share capital - Group and Company 

Share capital 

At 1  January - fully paid 
Shares issued on subscription, 1  August 2018 
Shares issued on placing, 21  August 2018 

In issue at 31  December - fully paid 

Allotted,  called up and fully paid 
Ordinary shares of 2.5 

iDE Group Holdings pic 
Annual report and financial  statements 
Year ended 31  December 2019 

2019 
Number 
400,802,032 

2018 
Number 
200,729,121 
20,000,000 
180,072,911 

400,802,032 

400,802,032 

2019 
£ 

2018 
£ 

10,020,050 

10,020,050 

Shares classified in shareholders' funds 

10,020,050 

10,020,050 

The holders of ordinary shares are entitled to receive dividends as declared from time to time and are entitled to one vote per share 
at meetings of the Company. 

On 1  August 2018, the Company issued 20,000,000 new ordinary shares at a price of 2.5 pence per ordinary share as the initial 
tranche of a total fundraising of £5.5 million of which £1.8 million was raised by way of convertible loan notes.  On 21  August 2018 
a further 130,072,911  shares were issued at 2.5 pence per ordinary share to complete the fundraising.  In  addition,  a further 
50,000,000 ordinary shares were issued on that date by way of repayment of£1.25 million of the £2.0 million loan notes which had 
been issued in May 2018. The other £0.75 million of loan notes which were issued in May were repaid by way of the issue of 
convertible loan notes, giving the total of £2.55 milion convertible loan notes in issue at the year end. 

The Company had 400,802,032 ordinary shares issued and fully paid up as at 31  December 2019. 

Dividends 

The Directors do not propose a dividend for the year ended 31  December 2019 (2018: £nil). 

28 

Share-based payment plans 

The share-based payment charge comprises: 

(Reversal of)/ equity-settled share-based charges arising from ESS/ CSOP options 
(Reversal of)/ equity-settled share-based charges arising from hurdle share options 
Equity-settled share-based charges arising from warrants 

Total charge/(credit) 

2019 
£000 

86 

86 

2018 
£000 

(193) 
(13) 
4 

(202) 

74 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

28 

Share-based payment plans (continued) 

In 2016,  the Group introduced an Employee Share Scheme ("ESS") to the Executive Directors and various senior managers, 
granted Hurdle Shares to the Chairman and granted evergreen warrants to MXC Capital Limited ("MXC"). 

In 2017, the Group introduced a Company Share Option Plan ("CSOP") for various senior managers and issued warrants to MXC 
following the acquisition of 365 ITMS.  No options were issued to any of the Directors during 2017 or 2018. 

On 1  August 2018,  MXC was awarded warrants over 1,000,000 ordinary shares,  representing 5% of the share capital issued in 
connection with the first tranche of the fundraising.  On 21  August 2018 MXC was awarded warrants over 9,003,645 ordinary 
shares,  representing 5% of the share capital issued in connection with the second tranche of the fundraising and the conversion 
of certain of the loan notes issued earlier in the year. All the warrants issued to MXC in 2018 have an exercise price of 2.5 pence. 

MXC warrants 

CSOP/ESS 
number of 

Total 
number of 
options  warrants/options 

Options/warrants granted at 1  January 2019 

20,040,101 

88,888 

20,128,989 

Options lapsed in year 

(88,888) 

(88,888) 

Total options/warrants granted at 31  December 2019 

20,040,101 

20,040,101 

Options awarded under the ESSI CSOP scheme lapse if the recipient resigns and in the case of redundancy, the options are either 
returned at no cost or purchased by the Company.  There was only one employee remaining at 31  December 2018 who held 
options under the ESSI CSOP scheme which lapsed when he left the Company on 31 January 2019. 

The following table illustrates the number and weighted average exercise prices (WAEP) of,  and movements,  in share options and 
warrants during the year: 

Opening balance 
Granted during the year 
Lapsed during the year 

2019 
Number 

20,128,989 

(88,888) 

2019 
WAEP 

£0.17 

£0.30 

2018 
Number 

13,720,205 
10,003,645 
(3,594,861) 

Closing balance 

20,040,101 

£0.17 

20,128,989 

2018 
WAEP 

£0.30 
£0.03 
£0.30 

£0.17 

There were no options or warrants exercisable at 31  December 2019 (2018:  nil). 

The exercise prices for warrants outstanding at the end of the year ranges from £0.025-£0.30 (2018:  ranged from £0.025-£0.30). 
There are 10,036,456 warrants with an exercise price of £0.30 to £0.325 which had a vesting date of 31 December 2018 and expiry 
date of 31  December 2022; these are considered to be so far out of the money and well below the share price conditions that they 
will not be exercised;  a further 10,003,645 warrants have an exercise price of £0.025, a vesting date of 1  August 2021  and an 
expiry date of 31  December 2022. 

The fair value of the equity-settled share options granted is estimated at the date of grant using an average of Black Scholes and 
an empirical  model  to take into account market conditions attaching to the options granted throughout the year. Volatility was 
calculated based upon the change in the daily share price of the company over the last 24 months. 

75 

iDE Group Holdings pic 
Annual report and financial statements 
Year ended 31  December 2019 

Notes to the Consolidated Financial Statements (continued) 

29 

Pensions 

The Group operates a defined contribution pension schemes for eligible employees.  The charge for the year ended 31  December 
2019 relating to continuing operations is £0.6 million (continuing operations 2018:  £0.6 million).  An amount of £53k is included in 
creditors being outstanding contributions at 31  December 2019 (2018: £53k). 

30 

Related parties 

Key management is considered to comprise only the Directors.  Directors' emoluments are disclosed in note 10.  Social security 
costs in respect of Directors' emoluments were £19.5k (2018: £44k). 

Ian Smith, Executive Director at 31 December 2019,  is Chief Executive Officer and a substantial shareholder of MXC. MXC owned 
43.1 % of the issued share capital of the Company at 31  December 2019. 

During the year, the Group and Company paid MXC Capital Markets LLP, a subsidiary of MXC, corporate finance advice and other 
services amounting to £47,000 (2018: £nil). The balance owed to MXC Capital Markets LLP as at 31  December 2019 was £57,000 
(2018: £nil). 

In addition, the Group paid MXC Advisory Limited, a subsidiary of MXC, fees of £229,259 (2018:£28,713) in respect of the services 
of Ian Smith as Executive Director and the services of an Interim Chief Financial Officer for the year ended 31  December 2019. 
The balance owed to MXC Advisory Limited as at 31  December 2019 was £345,854 (2018: £101,031) 

The Group also paid MXC Guernsey Limited, a subsidiary of MXC Capital  Limited, fees of £239,799 (2018:  £nil) in respect of 
underwriting of loan notes and guarantee fee of the finance leases with Lombard. The balance owed to MXC Guernsey as at 31 
December 2019 was £239,799 (2018:  £nil). 

At 31  December 2019,  in addition to owning shares in the Company,  MXC Capital Limited held warrants over 20,040,101  shares 
in the Company (2018: 20,040,101  shares). 

During the year, Kestrel Partners LLP invoiced the Company £30,092 (2018: £7,177) in respect of the services of Max Royde and 
Sebastian White as Non-Executive Directors.  The balance owed to Kestrel Partners LLP as at 31  December 2019 was £6,030 
(2018: £5,613) 

The Company had the following balances with its subsidiary companies: 

Receivables 
iDE Group Limited 
iDE Group Manage Limited 
iDE Group Connect Limited 
Assistance Genie Logiciel 
iDE Group Voice Limited 
iDE Group Protect Limited 
iDE Group Financing Limited 
iDE Group Subholdings Limited 

Total 

2019 
£000 
53,647 
11,680 
2,366 
151 
3 
9 
47 
1 

2018 
£000 
53,612 
39 
2,506 
161 
3 
9 
8 

67,904 

56,338 

A provision of £1m was made in respect of the iDE Group Manage receivable, a provision of £0.2m was made in respect of iDE Group Connect 
and a provision of £47.5m was made in respect of iDE Group Limited receivable. All other receivables were provided for in full. 

Payables 
iDE Group Connect 
Cupid.com inc 
Castle Digital services inc 
Selection Services Limited 
Hooya Digital Limited 
Connexions4London Limited 
Aggregated Telecom Limited 

Total 

2019 
£000 

1,033 
61 
61 
42 
6 
1 

1,204 

2018 
£000 

1,033 
61 
61 
42 
6 
1 

1,204 

76 

iDE Group Holdings pic 
Annual report and financial statements 
Yearended31  December2019 

Notes to the Consolidated Financial Statements (continued) 

31 

Post balance sheet events 

Covid-19 

The unprecedented and continually changing circumstances surrounding the COVID-19 outbreak provide an uncertain economic 
landscape. 

Whilst it is difficult to predict accurately the potential  long-term consequences,  we remain  vigilant and,  in  common  with  all 
businesses,  are closely monitoring the situation and to date there has been no material  adverse effect on the business as IT 
managed services have remained buoyant during the UK-wide lock down; with increased reliance on mobile working and the need 
to  facilitate  customers'  staff working  remotely,  in  addition  there  has  been  increased  demand  for  lifecycle services  which 
necessitated an increase in shifts and production, and this has offset modest reductions in user support desk activities. 

The Directors have taken advantage of the Government's Job Retention Scheme to furlough some staff members during the lock 
down period, as well as senior staff taking a short-term 20% salary reduction, and also deferment of PAYE and VAT cash payments 
to maximise cash flows. 

We have continued to see new opportunities during lock-down, and believe that the demand for centralised managed services, 
cloud,  user support desk,  mobile working & collaboration,  and over-arching  business continuity solutions will  provide good 
opportunities during the remainder of 2020. 

We therefore do not expect an adverse effect on asset values, with the exception of some receivable balances, which we do not 
foresee being material due to the sectors in which our largest clients operate and the critical nature of the services we provide. 

Nimoveri Acquisition 

On 1  June 2020, the Group completed the acquisition of Nimoveri  Holdings Limited, a small cloud and IT services business, for a 
total consideration of £200,000;  £100,000 paid in cash on completion, and £100,000 of secured 0% loan notes redeemable 31 
December 2021. The initial accounting for this is still incomplete. 

77