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IG Group Holdings
Annual Report 2012

IGG · LSE Financial Services
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FY2012 Annual Report · IG Group Holdings
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AnnuAl RepoRt 2012
IG Group Holdings plc | 31 May 2012

1 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

ContentS

SettInG tHe StAnDARD 

We are a global leader in derivative trading services, providing financial  
contracts for difference, spread betting and exchange-traded derivatives  
to retail investors across the globe.(1) 

ChAIrMAn’S STATEMEnT 
ChIEF ExECuTIvE’S rEvIEW 

BuSInESS rEvIEW 
What we do 
Our strategy 
Managing our business risk 
Operating and Financial review 

COrPOrATE GOvErnAnCE 
Corporate governance statement  
The Board 
nomination Committee 
remuneration Committee 
Directors’ remuneration report 
Audit Committee 
risk Committee 
Client Money Committee 
Directors’ statutory report  
Corporate Social responsibility 
Statement of Directors’ responsibilities 
Independent Auditors’ report 

FInAnCIAL STATEMEnTS 
Group income statement  
Group statement of comprehensive income 
Statements of financial position 
Statement of changes in equity 
Cash flow statements  
Index to notes to the financial statements  
notes to the financial statements  

InvESTOr rESOurCES  
AnD OThEr InFOrMATIOn 
Five-year summary  
Examples:

Buying a spread bet 
Selling a contract for difference 

Glossary of terms  
Global offices  
Shareholder and company information 
Cautionary statement  

85-145
86
87
88
89
91
92
93

147-161
148

152
154
156
158
160
161

02
04

09-45
10
12
24
32

47-83 
49
50
55
56
58
71 
73
74
75
78
81
82

Our reputation is built on quality of service, transparency in 
dealing and award-winning technology. We are an established 
member of the FTSE 250, with clients in more than 130 countries 
and a market capitalisation of £1.6 billion (as at 31 May 2012).

Financial strength
Building on a long history of profitability, we maintain a liquid 
capital surplus and a debt-free balance sheet.

Our capital resources are in excess of regulatory requirements, 
whilst our dividend cover and cash flow conversion are strong. 
When required, we are also able to fund large hedging positions 
with brokers, due to our substantial liquidity.

The trading volume generated by our 143,000 global clients, 
together with our financial strength, enables us to deal at 
wholesale prices with our hedging counterparties. 

A robust risk management strategy underpins our financial 
strength, and we have not experienced a loss-making day since 
May 2008. We do not initiate speculative positions in the market, 
and we have no exposure to corporate or sovereign debt.

Protecting our clients’ money
In all of the jurisdictions where we operate, we meet, and in 
some cases exceed, the statutory requirements relating to 
client money protection.

All individual clients’ money is kept entirely separate from 
our own funds. It is ‘ring-fenced’ and held in segregated 
accounts with a range of major banks. This ensures that 
the money cannot be treated as a recoverable asset by our 
general creditors. 

We only use our own funds for hedging and we never pass 
individual clients’ money to counterparties or to any part of 
the business as working capital.

Net trading revenue(2)

+17.3%
£366.8m
£312.7m

Profit before tax(3)

+13.8%
£185.7m
£163.2m

2011

2012

Diluted earnings per share (EPS)(3)

+15.3%
37.54P
32.57P

Total dividend per share

2012

2011

2012

2011

+12.5%
22.5P
20.0P

2011

2012

We have offices in 14 countries, with headquarters  
located in the centre of London’s financial district.

Amsterdam

Beijing

Chicago

Dusseldorf

Johannesburg

Luxembourg

Madrid

Melbourne

Milan

Paris

Singapore

Stockholm

Tokyo

IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

(1)  For detailed practical examples of a contract for difference (CFD) trade and a 
spread bet, please see the Investor Resources and Other Information section. 
Definitions can be found in the glossary of terms

(2)  Net trading revenue is trading revenue excluding interest on segregated client 

funds and is net of introducing broker commissions

(3)  The comparative profit before tax, diluted EPS and the percentage increases 

calculated thereon are based on an adjusted measure excluding the 
amortisation and impairment of intangible assets associated with the Group’s 
Japanese business. The comparatives have been restated to remove the Group’s 
Sport business, which was closed during the year and is shown as  
a discontinued operation

05
01

CHAIRMAn’S StAteMent

Chairman’s statement

I am pleased to report another record year for the Group.  
Our revenue(1) has increased by 17.3% to £366.8 million  
(2011: £312.7 million) whilst diluted earnings per share(2) 
increased 15.3% to 37.54p (2011: 32.57p).

level of £5.0 million. We continue to press our case that firms 
such as IG Group, who act as principal, should not be included 
in the same compensation category as firms who deal as agents 
and offer advice.

We continue to build upon our long history of profitability and 
have not had a loss-making day since 2008. We maintain a strong 
debt-free balance sheet and our capital resources significantly 
exceed regulatory requirements. We are a highly cash-generative 
business and this both allows for investment in technology and 
enables us to maintain a high level of dividend payout.

As a result, at the forthcoming AGM, your Board will recommend 
the payment of a final dividend of 16.75p per share. This will 
bring the total dividends for the year to 22.5p, an increase of 
12.5% on last year, and represents 60% of our earnings for the 
year. Your Board plans to continue with the present policy of 
distributing approximately 60% of earnings each year.

rEGuLATIOn
As a global financial services business that operates in highly 
regulated markets, we recognise the importance of being in 
compliance with regulatory and legal obligations at all times. 
As the regulatory environment changes, often in reaction to 
market events, we understand the importance of maintaining 
collaborative relationships with the relevant authorities. 

One area of focus has been client money, and during the year 
we have strengthened our stewardship of client money, creating 
a Client Money Committee under the chairmanship of our 
CFO, Chris hill, to ensure that we continue to meet the highest 
standards of client care in this regard. A further example is 
working with regulators to introduce strict rules regarding the 
protection of client money: in Australia we are working with 
the CFD Forum to establish best practice in this area which is 
substantially higher than present regulation demands. 

I am disappointed to report that, despite our best efforts, 
the Group’s annual charges from the Financial Services 
Compensation Scheme (FSCS) have remained at the elevated 

BOArD EvALuATIOn AnD COMPOSITIOn
As foreshadowed in my statement last year, the Board appointed, 
after a detailed review of potential providers, Dr Tracy Long of 
Boardroom review to conduct a full evaluation of the Board 
and its subsidiary committees, being Audit, nomination 
and remuneration, commensurate with principle A.6 of the 
Combined Code on Corporate Governance.

Dr Long’s review included interviews with all Board members 
and the secretariat, and attendance at a Board meeting and 
various Board committee meetings. I am pleased to report that 
no major issues were raised and that her recommendations for 
improvement will be followed up by the Board. It is the present 
view of the Board to continue the practice of appointing an 
independent firm to conduct a full board evaluation every third 
year, whilst relying on internal reviews in the intervening period.

nat le roux will step down as Deputy Chairman at this year’s 
AGM. nat began his career with IG in 1992, and was CEO from 
2002 to 2006, prior to taking up his present position. nat’s 
contribution to the success of IG has been immense; your Board 
will miss his wise counsel and wisdom.

In searching for a replacement for nat, the Board recognises that 
it is important to consider diversity (of gender, skills, knowledge 
and experience) when appointing new members to the Board, 
especially following publication of the Davies’ review on Women 
on Boards.

Andrew MacKay, Director of Corporate Strategy, has decided to 
step down from the Board and leave the Company to pursue 
other interests. Andrew joined IG in 1999 as Group Legal Counsel 
and was appointed to the Board in 2003. he spent three years 
as head of Asia Pacific, before his most recent appointment as 
head of Corporate Strategy.

(1)  Net trading revenue is trading revenue excluding interest on segregated client 
funds and is presented net of introducing broker commissions. All references to 
‘revenue’ in this statement are made with regards to net trading revenue 

(2)  The comparative diluted EPS and the percentage increases calculated thereon  
are based on an adjusted measure excluding the amortisation and impairment  
of intangible assets associated with the Group’s Japanese business. Diluted EPS 
has been presented for the continuing business, excluding the discontinued 
Sport business 

Diluted EPS Growth

15.3%

Final dividend per share 

16.75p

Dividend payout 

60.0%

Your Board is sorry to lose him and we are exceptionally grateful 
for the help and guidance he has provided over many years. he 
has played a key role in IG’s development for over a decade, and 
has been central to the Company’s global expansion. 

We wish them both the very best for the future.

These changes to our Board mean that after our 2012 AGM 
we will be fully compliant with Code Provision A.3.2 of the 
Combined Code.

It is again our intention this year to put every Board Director, 
with the exception of nat and Andrew, up for re-election at the 
AGM, in compliance with paragraph B.7.1 of the uK Corporate 
Governance Code.

rEMunErATIOn
The remuneration Committee, under the chairmanship of  
roger Yates, the Senior Independent Director, has reviewed  
the remuneration for senior management during the year. 

We are continuing with an element of deferral in the Executive 
Directors’ and Code Staff’s bonus structure, reflecting the 
Financial Services Authority’s remuneration principles and 
commensurate with our previous commitments. There are 
no proposed changes this year to the value-sharing plan, our 
long-term incentive scheme; however, there have been changes 
to the Executive Directors’ performance-related bonus scheme, 
details of which are set out in the Directors’ remuneration report.

COnCLuSIOn
We have continued this year with our core strategies, which 
combine technological excellence with client service to drive 
growth in new and established markets. 

As always, our results could not have been achieved without the 
relentless focus on client service and commitment from all our 
employees. I and my fellow Directors would like to express our 
gratitude to them for their personal contributions to the Group’s 
success this year.

Jonathan Davie, Chairman
17 July 2012 

02 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

03

CHIeF eXeCutIVe’S ReVIew

We experienced varying conditions through the year and this 
was reflected in a range of growth rates across the Group. For 
the year as a whole we increased revenue(1) by 17.3%. This was 
split into 28% growth in the first half, 1.5% in the third quarter 
and then 12% for the final quarter. high levels of market 
volatility in August 2011 resulted in record monthly revenues. 
This effect was greatest in our southern hemisphere businesses 
in Australia and Singapore. In the northern hemisphere the 
impact was more muted as it coincided with the summer 
holidays. Elevated client activity continued to a lesser extent for 
the remainder of the first half. As is often the case, this period 
of prolonged elevated client activity was followed by a more 
subdued period as many of our clients reduced their trading 
activity. This effect was exacerbated by the extended seasonal 
holiday period in December and January. This resulted in a 
muted third quarter. The year ended on a stronger note with 
good year-on-year growth in the final quarter, particularly in 
April and May.

There is a trade-off between the number of active clients and 
average revenue per client, and for the last 18 months our 
focus, particularly in our longer-established markets, has been 
on improving the quality of our client base. We have sought 
to recruit higher-value new clients, and have ensured that our 
very largest clients receive a dedicated personal service. I was 
therefore pleased that during this financial year we achieved 
improvements in revenue per client of 10%, 9% and 30% 
respectively in the uK, Australia and Singapore. 

In Europe revenue per client is some 20% higher than it is in 
our much longer-established uK market, reflecting the relative 
immaturity of our European businesses, where high-value 
early adopters still raise the average. revenue per client in 
Europe fell by 5% this year in a continuation of what is now a 
clear trend. Over time I would expect revenue per client for the 
established and newer markets to slowly converge. 

PErFOrMAnCE OF Our MAIn BuSInESS unITS
Our uK business continues to deliver good levels of growth, 
with revenue up 15% for the year, driven by a 10% increase in 
revenue per client and a 5% growth in active clients.

We saw faster growth in Australia, up 22%, driven in almost 
equal measure by growth in active clients of 11% and increased 
revenue per client of 9%.

Europe saw 26% growth with a 32% increase in active clients, 
partially offset by a 5% fall in revenue per client. Germany 
and Italy were the strongest-growing in the first half, but in 
the second half produced weaker growth, while our Iberian 
business accelerated to become the fastest growing of our 
European businesses.

Singapore achieved 49% growth, mainly driven by a 30% 
increase in revenue per client. South Africa produced revenue 
of £4.0 million, compared to £2.7 million for the nine months it 
was included in the prior year.

There are signs that our Japanese business has stabilised after 
the leverage restrictions introduced in August. revenue per 
quarter has been steady at around £4.0 million in each of the 
last three quarters. We have reduced the cost base for this 
business to a level appropriate for its revenue, and it continues 
to generate a reasonable level of profit.

Our uS business, nadex, remains a long-term project, but we 
are seeing some very early signs that it is gaining traction, with 
a steady increase in the number of members trading over the 
second half of the year, albeit from a small base. This growth 
was principally driven by direct client recruitment.

ExTrABET
During July 2011 we closed our Sport business, extrabet, and 
sold part of its client list to Spreadex under an arrangement 
where we receive a share in the revenue that they generate 
from those clients for three years after the sale. During the year 
this arrangement produced income of £1.0 million, which is 
reported within other income.

The closure of extrabet has enabled us to focus single-
mindedly on our core financial business and has had several 
benefits, including increasing our ability to carry out systems 
maintenance and development over the weekends.

rEGuLATIOn AnD TAx
During the year we have seen a focus from a number of 
regulators globally on client money protection, and also 
on capital adequacy. These are both areas of competitive 
advantage for us and we welcome this increased regulatory 
focus. In Australia a number of competitors have moved to full 
uK-style client money segregation, something we have always 
offered our Australian clients.

(1)  Net trading revenue is trading revenue excluding interest on segregated client 
funds and is presented net of introducing broker commissions. All references to 
‘revenue’ in this statement are made with regards to net trading revenue

Chief executive’s review

European contribution to Group revenue

19%

Growth in active clients (excluding Japan)

11%

Percentage of clients using mobile technology

43%

The Monetary Authority of Singapore (MAS) has indicated 
an intention to reduce leverage on forex from 50 times to 20 
times. While we do not welcome this development, we believe 
that the impact it will have on our revenue will be significantly 
less than similar changes previously made in Japan, as the MAS 
rules are more flexible and recognise the positive impact that 
stops have on reducing client risk.

Several countries in continental Europe have indicated an 
intention to bring in a financial transaction tax which is similar 
in style and scope to uK stamp duty. Initial indications are 
that it will not apply to derivative transactions and, as with uK 
stamp duty, it may therefore result in a competitive advantage 
when comparing trading CFDs on individual equities with us 
to trading conventional cash equities. We continue to monitor 
developments in this area closely.

InTErnATIOnAL GrOWTh
This was the first full year of operation for our Amsterdam 
office, which we opened in May 2011, and our South African 
office, which was established in September 2010 when we 
acquired the business and client list of Ideal CFDs. Both 
businesses performed well during the year and by the end  
of the year were achieving monthly revenues of £100,000  
and £400,000 respectively.

We intend to continue to expand geographically and our 
corporate development team, under the leadership of  
Andrew MacKay, has developed plans for our ongoing 
international rollout. For competitive reasons I believe it  
would be counterproductive to provide further detail until 
shortly before any new country is due to go live.

I would like to add my thanks to those of our Chairman for 
Andrew’s contribution to IG over the past 13 years, and 
in particular the major part he has played in shaping our 
international expansion to date and providing a plan and  
the infrastructure which will enable us to continue to expand  
in the coming years.

04 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

05

CHIeF eXeCutIVe’S ReVIew (continued)

Chief executive’s review

InvESTMEnT In TEChnOLOGY
Our ongoing investment in technology remains key to driving 
our continued market leadership and our continued growth.  
The majority of this investment is the direct employment cost  
of our in-house IT department. By the end of the financial 
year we had 397 people in IT, and their cost including bonus 
payments for the year was £28.6 million, compared to  
£23.5 million the year before.

One of our key initiatives over the last two years has been the 
development of apps for all of the major mobile platforms. 
During the last year we completed the initial roll-out of apps for 
iPhone, iPad, Android, BlackBerry and Windows Phone 7. All of 
these have been developed as native apps, meaning that they 
are developed specifically for each mobile operating system 
and therefore conform closely to the normal user experience for 
that device. This approach allows us to make full use of all the 
features that each operating system provides and will enable us 
to continue to develop increasingly rich-featured apps. Client 
usage of these apps has been increasing progressively, and last 
month 21% of all client initiated transactions were made using 
one of these mobile apps, while 43% of the clients who dealt 
with us last month executed at least one transaction using a 
mobile app. I believe that mobile will become an ever more 
important channel for our industry going forward, and we 
intend to continue to invest appropriately to ensure that we are 
at the forefront of this key technology.

Two other long-term IT development projects also came to 
fruition this year: charts and Insight.

Charts are an important tool which many of our clients use 
to inform and track their trading decisions, and we took the 
decision three years ago that we should reduce our dependence 
on external providers and increase our flexibility by bringing our 
charting in house. This work is largely complete, and the charts 
which the vast majority of our clients use, both on our web-
based platform and within our mobile apps, were developed 
and are maintained fully in house. We continue to add features 
to these in response to client feedback. 

Insight is a new resource tool which we provide to our clients. 
It brings together a wide range of information about each 
financial market which our clients can trade, including 
information about overall client sentiment. Initial client feedback 
has been extremely positive and we continue to develop and 
enhance Insight.

CLIEnT SErvICE
Another key development that we have been working on for 
some time is the ongoing improvement of our price delivery 
and deal execution; this enables us to deliver a superior service 
to clients. We continue to improve the speed at which we 
deliver price ticks to clients and the level of automation of our 
deal execution. I believe this ongoing improvement is one of 
a number of factors which has helped to drive our improving 
revenue per client.

STrOnGLY POSITIOnED
IG remains extremely strong financially. Perhaps just as 
importantly we maintain a strong corporate culture with  
very high levels of employee engagement. During the year  
we conducted two employee surveys and approximately  
two thirds of our global employees responded. These surveys 
provide us with valuable feedback and we continue to make 
changes so as to further improve employee engagement.  
I was particularly pleased to see in the most recent survey 
that roughly 85% of our employees say they are excited about 
where IG is going, with similar percentages saying that they are 
proud of IG, that IG is a company full of great people and that 
we have a positive working culture. Our talented and highly-
motivated employees have played a crucial role in driving the 
success of IG for many years, and I believe will continue to be 
the main driving force of the business going forward.

CurrEnT TrADInG AnD OuTLOOK
revenue in the first six weeks of the current financial period 
has been lower than the same period last year, as dull 
markets in this period have presented our clients with fewer 
trading opportunities. As we have previously commented, 
comparatives are increasingly challenging for the remainder of 
the current quarter and the beginning of the next. Against this 
backdrop, revenue this year is forecast to be more weighted 
towards the second half than historically. under normal market 
conditions, we continue to expect modest growth in revenue 
for the year as a whole. We remain committed to investing 
appropriately in the capabilities of our business, in technology, 
marketing and geographic and product development, to 
position the business for long-term growth. I remain confident 
in the prospects for the business going forward.

Tim howkins, Chief Executive
17 July 2012

06 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

07

Business review

10 
12
14
16
18
20
22
24
32

09
09

BUSINESS 
REVIEW

WhAT WE DO 
Our STrATEGY 

Maintaining our market leadership 
Sustaining our leadership in technology 
Strengthening our global presence 
Delivering quality service 

  Our business model 
MAnAGInG Our BuSInESS rISK 
OPErATInG AnD FInAnCIAL rEvIEW 

08 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT
08 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

wHAt we Do

We are a world-leading provider of contracts for difference 
(CFDs) and spread betting on over 14,000 financial markets, 
including forex, stock indices, shares, commodities, binaries, 
options and interest rates. 

We provide access to the financial markets via our  
award-winning trading platforms, with the flexibility to deal 
across multiple asset classes from one account. Our range of 
customised apps for mobile devices enables clients to trade  
on the move, with 24-hour account access.

In the uS, where statutory regulations restrict the provision 
of our traditional products, we operate a unique derivatives 
exchange business.

Contracts for difference (CFDs)
   We offer global CFD trading with direct market access (DMA) 
   We are the market-leading CFD provider in the uK, Australia 
and France(1)(2)(3)

Spread betting
   We are the largest and longest-running spread betting 
provider in the world
   We are the market-leading spread betting provider  
in the uK(1)

north American Derivatives Exchange (united States)
   nadex is the only uS-based retail-oriented exchange to list 
binary options and limited-risk derivative contracts on forex, 
indices, commodities and economic events
   We offer a range of mobile trading apps tailored for  
nadex clients

(1)  Investment Trends: ‘2011 UK Financial Spread Betting & CFD Trading Report’ 

(October 2011) 

(2) Investment Trends: ‘2011 Australia CFD Report’ (July 2011) 

(3)  Investment Trends: ‘2012 France CFD & FX Report’ (May 2012)

10 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

OUR HISTORY

1974

1982

1995

1998

2002

2003

2005

2006

2007

Our founding company, IG Index, is established – 
becoming the uK’s first financial spread  
betting provider

We are the first company in the uK to offer spread 
betting on the FT30

We expand our services to include spread betting  
on individual shares – another world first

We launch the first online dealing platform for 
financial spread betting

We become Australia’s first CFD provider

We widen our product range to include  
binary betting. IG Group plc is privatised  
by management and CvC Capital Partners 

IG Group holdings plc is listed on the FTSE

new offices: Germany, Singapore 

Our browser-based trading platform is launched. 
new offices: Spain, France, united States

2008

new offices: Italy, Japan

2009

2010

2011

nadex.com is launched in the uS. We introduce  
the uK’s first browser-based direct market access 
(DMA) service. 
new offices: Sweden, Luxembourg

We launch our iPhone app for spread betting and 
CFD trading.
new offices: Portugal, South Africa

We expand our mobile offering to include DMA 
and launch apps for iPad, BlackBerry, Android and 
Windows Phone 7. 
new office: netherlands

2012

We introduce Insight – a new online research tool. 
We launch our nadex mobile trading app to iPhone, 
Windows Phone 7 and Android

Business review: what we do

11

 
ouR StRAteGY

Business review: our strategy

Our four strategic objectives combine technological excellence with  
client service to drive growth in new and established markets.

We monitor a suite of Key Performance Indicators (KPIs) to ensure we  
are achieving our objectives and maximising return for our shareholders.

STRATegIc OBjecTIVe

KeY peRfORmAnce IndIcATORS (KpIs)

mAInTAIn OUR mARKeT LeAdeRSHIp

We are a leading global provider of derivative trading 
services to retail investors.

We are maintaining our position at the forefront of the 
industry, building on our key advantages and strengthening 
the retail lead we have established in the major markets 
where we operate.

SUSTAIn OUR LeAdeRSHIp In TecHnOLOgY 

Our financial strength has enabled us to invest in  
IT development and build superior technology. 

We focus on fulfilling our clients’ needs, and we work 
continually to enhance the platform performance and proven 
resilience that underpin our market-leading position.  
We offer a highly automated trading platform that enables  
24 hour trading even when some markets are closed.

STRengTHen OUR gLOBAL pReSence

Having established offices in several new countries, we are 
building a growing client base in the markets that can be 
targeted from these regions.

We identify and pursue new business opportunities in 
territories that offer a favourable regulatory environment  
and sizeable potential for long-term growth and  
market penetration.

deLIVeR QUALITY SeRVIce

We are committed to maintaining absolute integrity in our 
relationship with clients, and have received top ratings for 
customer satisfaction in independent research.(1)

We deliver speed and reliability of deal execution to our clients. 
We give clients 24-hour service with our help and support 
portal and our comprehensive range of educational resources. 
We are fully committed to the FSA’s Treating Customers 
Fairly (TCF) initiative, ensuring our pricing strategy remains 
competitive, fair and transparent.

revenue and profit generation
 ‘net trading revenue’ represents overall Group turnover from commissions, 
spreads and financing on client trades, and is our primary KPI. ‘Profit before 
taxation’ and ‘diluted earnings per share’ are used to measure the quality of 
our profitability at a Group level.

   net trading revenue (total, daily  
and by asset class)
  Profit before taxation (PBT)(2)
  Diluted earnings per share (EPS)(2) 

Client trading activity metrics
There are a number of important client trading KPIs, with ‘number of active 
clients’ and ‘revenue per client’ being the key drivers of revenue growth. 
We also commission independent research to evaluate our market share 
performance, measured on a primary account basis.

   Market share percentage
   number of active clients
   Average revenue per client

see page 14

Trading systems performance
We carry out ongoing assessments to measure the performance of key 
operating systems, especially at peak trading times.

   Average trade execution time
   Core platform uptime

Technology usage
We observe the deployment and adoption of IT developments closely,  
with particular focus currently on customer usage of mobile technology.

   Percentage of clients using mobile devices
   Percentage of revenue generated from  
mobile devices

Performance in newer markets
We use many of the KPIs listed above to evaluate our success in newer 
territories. This includes comparing current performance against the  
more established markets at a similar stage of maturity.

   Geographic net trading revenue
   Active client base growth, relative  
to more mature markets 

Geographical profitability evaluation
We measure EBITDA (earnings before interest, taxes, depreciation,  
and amortisation) by geographical area.

   Geographic EBITDA

see page 16

see page 18

Treating Customers Fairly (TCF)
We use a scorecard of TCF measures to ensure that we treat customers fairly.

   Percentage of automated transactions

Customer service market research
We commission external research to assess how we perform against peers 
and client expectations.

   Customer surveys including net Promoter Score

(1) Investment Trends ‘2011 UK Financial Spread Betting and CFD Trading Report’ (October 2011)

(2)  The comparative profit before tax and diluted earnings per share are based on an adjusted 

measure excluding the amortisation and impairment of intangible assets associated with the 
Group’s Japanese business and impairment of the goodwill associated with the Group’s Sport 
business. Comparative diluted EPS also excludes the taxation related to the amortisation of 
intangible assets associated with the Group’s Japanese business 

see page 20

13

12 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

ouR StRAteGY (continued)

MAINTAINING OUR MARKET LEADERSHIP

ESTABLIShED GLOBAL LEADEr 
We hold a market-leading position in many countries, including 
the uK, Australia and France.

Independent research company Investment Trends has 
confirmed we are the largest single provider of CFD accounts in 
the uK, Australia and France, with our market share of primary 
accounts at 24%(1), 34%(2) and 23%(3) respectively. In the uK 
we are also the largest spread betting provider, with a market 
share of 41%(1) of primary accounts.

AWArD WInnInG BuSInESS
We have been recognised with industry awards, endorsing 
our product offering, overall quality of service and superior 
technology, on multiple occasions. recent examples include:

   Britain’s most Admired companies (UK) 
2011: ranked no.1 for Quality of Marketing, Quality  
of Management and Capacity to Innovate 
2010 and 2011: ranked no.1 for Quality of Marketing  
and Speciality & Other Finance

We maintain our market-leading position through growth 
in active clients, focus on client quality and continued 
development of our product offering.

   What Investment magazine Awards (UK) 
2011 Spread Betting Provider of the Year

In the current year our active client base has continued to grow 
in our more mature markets: in the uK by 5% and Australia by 
11%. In France, our client base has grown by 26%.

   2011 financial Times/Investors chronicle Awards (UK) 
Best Spread Betting App

   2012 TheBull ‘Stockies’ Awards (Australia) 
Best CFD Provider – awarded for the fourth consecutive year

(1)  Investment Trends: ‘2011 UK Financial Spread Betting &  

CFD Trading Report’ (October 2011) 

(2) Investment Trends: ‘2011 Australia CFD Report’ (July 2011)

(3)  Investment Trends: ‘2012 France CFD & FX Report’ (May 2012)

Australia

UK

revenue growth 2007 to 2012

)

m
£
(
e
u
n
e
v
e
R

300

250

200

150

100

50

0

Business review: our strategy 

COMPETITIvE ADvAnTAGE
The scale of our operations and the strength of our balance 
sheet enable us to invest continuously in technological 
advancement and high-quality marketing. This, in turn, 
helps us maintain and increase our lead, driving sustainable 
competitive advantage and stronger results.

BuILDInG On Our STrEnGThS
We capitalise on the size and stability of our business as well 
as our heritage and reputation. The following areas are key to 
maintaining our market-leading position, enabling us to attract 
and retain clients and increase our revenue per client:

Security and integrity  
Our clients look to us to provide a secure and trusted way to 
trade, and we respond by taking an industry-best stance on 
client money protection.

We take a best practice approach to client money protection 
and offer full segregation of all individual client funds, including 
those in territories where the regulations do not require the level 
of protection stipulated by the uK’s FSA. In Australia we have 
voluntarily adopted full uK-style segregation of client funds. 

Superior technology
Extensive investment in IT development has enabled us to 
develop our trading platforms and launch initiatives that keep  
us at the forefront of the industry.

The quality and resilience of our technology is a major factor 
 in maintaining high levels of client retention.

Marketing capability
Our marketing initiatives can increase the average revenue per 
client by improving the quality of our new accounts. We target 
individuals who are already familiar with derivative trading 
products, and we use sophisticated marketing technologies 
to tailor our messages to their needs.

Our in-house marketing team produces high-profile 
advertising campaigns across multiple channels. Most 
recently, we have developed our online marketing 
capability, using the latest technologies. 

2007

2008

2009

2010

2011

2012

14 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

15

 
 
 
 
 
ouR StRAteGY (continued)

SUSTAINING OUR LEADERSHIP IN TECHNOLOGy

ADvAnCED TrADInG PLATFOrMS
We have won multiple awards for our trading technology,  
and more than 143,000 clients use our platforms to make  
over a million transactions each month.

Security, reliability and speed remain key to platform 
performance, with 99.39% of automated trades executed in 
less than 0.1 seconds, and 99.94% core platform uptime.(1) 

IT InvESTMEnT 
In the past year, we have grown our team of in-house 
developers to almost 300 staff, allowing us to advance multiple 
technology initiatives.

The efficiency and stability of our systems allows us to achieve 
consistent platform performance in volatile market conditions 
and during peak periods of trading activity. 

rECEnT EnhAnCEMEnTS
We aim to maximise the efficiency of our technology, ensuring 
that we can respond well to changes in client trading activity. 

Client-focused inititatives
This year we launched Insight, a tool that provides clients  
with market data, live news and expert analysis all in one  
place. Insight is now used by our clients in the uK, Singapore  
and Australia.

Mobile dealing solutions are a key focus, and we have released 
customised apps for all major mobile devices, with 43% of 
clients now using mobile technology to execute at least one 
transaction. Furthermore, 23% of all client transactions are now 
placed using a mobile device (2011: 13%). For spread betting 
clients, who were first to have access to mobile platforms, 21% of 
revenue is now generated from mobile.

Over the last two years we have invested £17 million in IT 
hardware and software.

(1)  Execution speed and platform uptime figures relate to the year ended  

31 May 2012.

System upgrades
We have increased our platform’s capability to handle periods 
of high demand, and enabled the more efficient transmission 
of prices to international clients by reducing latency.

Business review: our strategy

Composition of mobile revenue

Percentage of clients using mobile

iPad

Android

Other mobile

iPhone

45

40

s
t
n
e

i
l
c
f
o
e
g
a
t
n
e
c
r
e
P

35

30

25

25

20

15

10

5

e
u
n
e
v
e
r

f
o
e
g
a
t
n
e
c
r
e
P

0

Apr-12
M ar-12
Jul-11
Jun-11
Apr-11
M ar-11
Feb-12
Jan-12
Dec-11
N ov-11
Oct-11
Sep-11
Aug-11
M ay-11
Feb-11
Jan-11
M ay-12

20

Feb-12
Feb-11
Jan-12
Sep-11
Dec-11
M ar-12
N ov-11
Jan-11
Aug-11
Jun-11
M ay-11
Apr-12
Apr-11
Oct-11
M ay-12
Jul-11
M ar-11

Trading platform

We offer tailored apps for all major mobile devices 

Insight

BlackBerry

iPhone

Android

Windows 
Phone 7

iPad

16 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

17

 
 
 
 
Business review: our strategy

ouR StRAteGY (continued)

STRENGTHENING OUR GLOBAL PRESENCE

InCrEASED MArKET PEnETrATIOn 
Over the past six years, we have opened 11 new offices around 
the world. 

In most of the countries where we operate, we expect our 
products to reach market penetration levels similar to those 
achieved in our more established markets.

We continue to grow our client base in markets where we 
already have an established commercial presence. Our network 
of global offices enables us to drive further growth by targeting 
regional markets from the countries where we already operate. 

We also continue to explore new territories, where regulatory 
markets are favourable or are expected to become favourable.

During the year, we grew the number of active clients by  
32% in Europe. Spain and Italy hit record levels for client 
recruitment during the year, despite the economic gloom.  
The new office in the netherlands now has 411 active clients 
after 12 months of trading.

For the financial year ended 31 May 2012, revenue in South 
Africa has more than doubled compared to the 12 months 
prior to our acquisition of the Johannesburg-based business 
Ideal CFDs in September 2010. Singapore has also shown 
strong growth, with a 49% increase in revenue since last year. 

nADEx
We continue to develop our uS subsidiary, nadex, and produce 
integrated marketing campaigns across multiple channels to 
promote our unique product range. In February this year, the 
launch of the new nadex website marked the completion of 
a business-wide rebrand. Most recently, we have launched a 
range of customised mobile apps.

We continue to optimise our technology to facilitate 
more client introductions from other brokers and futures 
commission merchants.

CEnTrALISED OPErATIOnS
Our centralised operating model promotes the effective 
management of our global businesses. It supports organic 
growth and ensures that our commercial activities are both 
low-cost and capital-efficient.

We continue to invest in targeted marketing initiatives and 
have been working closely with a specialist consultancy to 
enhance brand reach across all territories.

Active client base growth relative to more mature markets

s
t
n
e

i
l
c
e
v
i
t
c
a
f
o
r
e
b
m
u
N

13,000

12,000

11,000

10,000

9,000

8,000

7,000

6,000

5,000

4,000

Europe

Australia

Jul-09

Sep-09

N ov-09

Jan-10

M ar-10

M ay-10

Jul-10

Sep-10

N ov-10

Jan-11

M ar-11

M ay-11

Jul-11

Sep-11

N ov-11

Jan-12

M ar-12

M ay-12

18 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

19

 
 
 
 
ouR StRAteGY (continued)

DELIVERING qUALITy SERVICE

CLIEnT MOnEY PrOTECTIOn
Our best-practice approach to client money protection 
follows the client-asset rules set by the uK’s Financial Services 
Authority (FSA). In other jurisdictions we adhere to similar rules 
set by local regulators, including the Monetary Authority of 
Singapore (MAS), the Australian Securities and Investments 
Commission (ASIC) and the Japanese Financial Services 
Authority (JFSA).

In the uK, Europe and Australia we go above and beyond 
regulatory requirements, ensuring that all individual clients’ 
funds are segregated into ‘client money’ bank accounts. 

We hold all individual client money in segregated  
accounts with a range of major banks

We only use our own funds for hedging

We do not pass individual client money through to 
hedging counterparties

We are regulated by the FSA in the uK, as well as  
other major regulators in our overseas locations

COMPETITIvE AnD TrAnSPArEnT PrICInG
We offer competitive prices, without compromising on the 
quality of our service. Our spreads start from just 0.8 pips on 
the major currency pairs and our commission rates start from 
0.1% on uK equities. 

We source prices from Europe’s top multilateral trading 
facilities (MTFs), including Turquoise and BATS – as well as from 
the major European exchanges, such as the London Stock 
Exchange and Euronext. This enables us to offer narrow market 
spreads derived from the best underlying bid and offer prices 
available and also the liquidity accessed in these markets. 

TrEATInG CuSTOMErS FAIrLY
We are proud of our reputation for excellent customer service 
and client support, and are always seeking ways to improve. We 
have developed a unique set of measures to help us monitor 
our treatment of clients, demonstrating our commitment to 
the FSA’s Treating Customers Fairly (TCF) initiative.

The quality of our clients’ trading experience is central to  
our own TCF policy. We offer high-speed execution, we never 
re-quote prices, and we accept orders even if the market moves 
against the client between the time they place the order and 

Business review: our strategy

the time it is executed (within our set margin of tolerance). This 
price-improvement technology can also secure clients a better 
price if one becomes available during this time. Last year, this 
technology saved our clients over £13.7 million(1). Additionally 
99%(1) of all executed client orders are now fully automated.

CLIEnT SuPPOrT AnD EDuCATIOn
We recognise the importance of educating and supporting our 
clients. Our extensive range of client resources includes:

   An introductory education programme promoting 
responsible trading
   A wide range of client seminars and webinars, available 
online and in person
   Daily research bulletins on major financial markets
   A comprehensive online help portal
   regular technical analysis from our in-house team and  
third-party sources
   Insight – our new research tool 

Independent research company Investment Trends measured 
satisfaction among spread betting and CFD trading clients 
via the nPS method, asking if they would recommend their 
provider to a friend or colleague. The study found that we 
currently have the highest nPS of all uK spread betting 
companies, with a score of 19 for spread betting and 19 for  
CFD trading.(2)

The quality of our customer service is widely recognised across 
all the regions in which we operate, with Australia achieving an 
nPS of 17 and Germany achieving an nPS of 4.(3)(4)

The NPS is calculated by asking respondents: ‘How likely are 
you to recommend this company to a friend or colleague?’ 
Respondents reply on a 0-10 scale, with the final NPS calculated as 
the percentage of promoters (those answering 9 or 10) minus the 
percentage of detractors (those answering 0 to 6).

nET PrOMOTEr SCOrE
Our net Promoter Score (nPS) is one of the Key Performance 
Indicators (KPIs) that we use to gauge how successfully we are 
achieving our strategic objectives.

(1)  Price improvement and automated client order figures are for the year ended  

31 May 2012

(2)  Investment Trends: ‘2011 UK Financial Spread Betting & CFD Trading Report’  

(October 2011) 

(3) Investment Trends: ‘2011 Australia CFD Report’ (July 2011)

(4) Investment Trends: ‘2012 Germany CFD & FX Report’ (June 2012)

net Promoter Score

IG 

Nearest competitor

Industry average*

IG

Nearest competitor

Industry average*

IG 

Nearest competitor

Industry average*

IG

Nearest competitor

Industry average*

uK CFDs

uK spread betting

Germany

Australia

+19

+19

+4

+17

-1

-7

-23

-14

-8

-8

-27

-12

-30

-20

-10

0

10

20

-30

-20

-10

0

10

20

-30

-20

-10

0

10

20

-30

-20

-10

0

10

* Weighted by primary market share

20 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

* Weighted by primary market share

20

21

ouR StRAteGY (continued)

OUR BUSINESS MODEL

Our CLIEnTS

An international network of offices and high-quality partners, supported  
by targeted advertising campaigns, enables us to attract clients globally. 

  Over 67,000 clients recruited in the 2012 financial year
  Over 143,000 clients currently trading
  14 international sales offices
  Online presence in 20 countries
  294 global business partners

Our PrODuCTS

Our award-winning platform is equipped with a suite of features to  
provide a superior trading experience. 

Our clients gain access to thousands of financial markets through the  
derivative services we offer:

  Contracts for difference (CFDs) 
  Financial spread betting 
  Exchange-traded derivatives – uSA

Financial markets
Forex • Indices • Shares • Commodities • Binaries • Options • Interest rates • Bonds • ETFs

Our COrE STrEnGThS

We grow and retain our client base by offering a superior trading experience,  
peerless service, and the assurance only a market leader can provide.

Strength & stability
   Established FTSE 250 
member with surplus 
liquid regulatory capital
   Consistent profitability 
enables investment  
in technology  
and marketing

Authority & expertise
   Market leader for 38 years
   Multiple awards won 
every year
   One of Britain’s top 
employers, attracting 
high-calibre staff

Superior technology
   Professional-quality 
trading platforms
  high-speed execution
   Tailored solutions for  
all mobile devices

Client focus
   24/7 customer service
   Comprehensive range  
of educational resources
   Commitment to FSA’s 
treating customers  
fairly (TCF) initiative 

Business review: our strategy

We deliver our strategic objectives through a commercial model  
developed to harness the demand for derivative trading services.

We offer a wide range of products, which we complement with quality execution and a fast and stable trading platform.  
This enables our clients to access global financial markets and trade with efficiency and confidence.

Our management processes and continued profitability mean that we can reinvest in technology and infrastructure  
to improve our offering and attract new clients.

Our EArnInGS 

Our systems and processes are designed to manage market 
and credit risk and ensure that we consistently generate  
high-quality earnings.

revenue sources
   Initial spread or commission for each trade
  Client funding charges to reflect leveraged trading
  Interest on cash balances
  revenue is earned across multiple asset classes

risk management
   Scale of operations creates natural hedging, with client 
positions offsetting each other
   Our liquidity enables funding of large hedging positions 
with brokers when necessary
   Clients must provide margin up-front, and positions are 
closed out if margin is significantly eroded
   real-time mark-to-market trading platform calculates client 
profit and loss continuously, enabling risk management

Consistent performance
   risk-averse hedging process ensures we can profit whether 
markets rise or fall, as long as clients keep trading 
   no loss-making days since May 2008

22 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

23

 
MAnAGInG ouR BuSIneSS RISK

Effective management of our business risks is critical to the successful delivery of our 
strategy. It is imperative that we identify the nature and potential impact of these 
risks, in order to maintain a risk-controlled environment throughout the business.

The following section outlines how we manage risk in accordance with our risk appetite statement and risk Management 
Framework. It also explains in detail the key risks we face, the governance structure for risk, and the reporting cycle that we 
use to monitor and report on risk.

rISK APPETITE STATEMEnT AnD  
KEY rISK InDICATOrS
We take responsibility for risk management at all levels of the 
Group. Our risk appetite statement is defined by the Board 
and provides guidelines for risk management throughout the 
business. To help define our risk appetite statement, we have 
identified three major categories of risk:

Business model risks

These are risks we actively manage and are able to measure, 
control, and assign limits and parameters to:

Client credit risk 

Market risk

Liquidity risk 

Industry risks 

These are risks we accept as a consequence of operating in 
the financial services sector. For these risks we set a tolerance 
rather than an appetite. They include (but are not limited to): 

Financial institution credit risk

Operational risk

regulatory risk

Environmental risks

These are risks over which we have minimal control.  
They include (but are not limited to): 

    natural disasters such as floods, earthquakes and  
disease epidemics
   Strikes and civil unrest

rISK APPETITE STATEMEnT
We aim to maintain a conservative risk-reward profile and have 
developed a risk appetite statement based on the following 
four key principles:

   The Board will adopt measures to ensure a low level of 
volatility in revenues and earnings
   The Board will promote orderly business operations to guard 
against a loss of confidence by shareholders, clients, staff 
and partners
   The Board will adopt measures to minimise regulatory risk
   The Board will review the risk profile of strategic projects 
against the risk profile of the core business

To report the performance against the risk appetite statement, 
the Board has implemented a set of Key risk Indicators (KrIs). 
The Board reviews the KrIs in conjunction with the risk 
appetite statement twice a year. Taken together, the KrIs are 
a balanced mix of quantitative and qualitative measures that 
provide an important indication of increasing or decreasing 
levels of risk.

24 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

Business review: Managing our business risk

Our rISK MAnAGEMEnT FrAMEWOrK
In order to establish an effective environment for risk control, we have developed a risk Management Framework to identify, 
measure, manage and monitor risks faced by the business. Our risk Management Framework provides the Board with assurance 
that our risks are understood and managed within appropriate boundaries, and comprises both our risk Governance Framework 
and risk reporting Cycle.   

Our risk Governance Framework
The following risk Governance Framework diagram sets out the framework for the Board and executive committees, non-Executive 
Director (nED) review, independent control functions and ongoing business operations that exercise governance over risk.

AUDIT
COMMITTEE

REMUNERATION
COMMITTEE

Board
committees

THE BOARD

EXECUTIVE COMMITTEES

Risk Committee 
(1 Non-Executive 
Director)

Risk Working 
Group

ICAAP & ILAA 
Committee

Client Money 
Committee

NED risk review
(2 Non-Executive 
Directors)

Senior 
Accounting
Officer 
Committee

CONTROL FUNCTIONS

Finance

Risk

Compliance

Legal

Internal Audit

BUSINESS OPERATIONS

Internal controls implemented by management

Review by Internal Audit 
of risk management 
and internal controls

The Board 
The responsibilities of the Board in relation to risk management 
are to:

   Set and review the risk appetite statement
   Approve the Key risk Indicators
   review and challenge biannual updates from the  
risk department
   review and challenge the system of internal control  
and risk management
   review and challenge capital and liquidity stress testing, 
including the FSA required ICAAP and ILAA
   Approve the Corporate Governance report in the  
Annual report

Board committees
The Board is supported in its monitoring of the risk Framework 
by the Audit and remuneration Committees. The Audit 
Committee’s responsibilities in relation to risk management  
are to:

   review the design and effectiveness of the Group’s  
internal control and risk management system
   Approve the Key risk Indicators in conjunction with  
the Board 
   Approve the internal audit programme
   review internal audit reports and the external audit  
control report

The remuneration Committee’s responsibility in relation to risk 
management is to review remuneration levels throughout the 
business and assess the impact of remuneration on risk.

An overview of both the Audit and remuneration Committees’ 
main duties and activity during the financial year is set out in 
the Corporate Governance report.

25

 
 
 
 
 
 
 
MAnAGInG ouR BuSIneSS RISK (continued)

Business review: Managing our business risk

Executive committees and independent review
Risk committee
The risk Committee meets on a weekly basis, and if any 
material risks are identified will inform the Board. Members of 
the risk Committee receive a monthly risk event report from 
the risk department.

An overview of the risk Committee’s main responsibilities and 
activity during the financial year is set out in the Corporate 
Governance report. 

client money committee
regulatory authorities have recently placed an increased 
emphasis on client money segregation. The FSA in particular 
now requires that all firms designate a named individual, who 
is responsible for overseeing processes and controls over the 
segregation of client funds. In response to this requirement, we 
established the Client Money Committee during the financial 
year to monitor the effectiveness of our global processes and 
controls for segregating client money.

The Client Money Committee meets fortnightly and receives 
periodic reports from a number of control functions. 

An overview of the Client Money Committee’s main duties and 
activity during the financial year is set out in the Corporate 
Governance report. 

IcAAp and ILAA committee
In addition to the management of individual risks, we undertake 
stress and scenario testing as part of the Internal Capital 
Adequacy Assessment Process (ICAAP) and Individual Liquidity 
Adequacy Assessment (ILAA). These assessments are the 
responsibility of the ICAAP and ILAA Committee, and stress-
test the potential impact on capital and liquidity of a series of 
combined risk events, to ensure that the business is prepared for 
any major changes in strategy or our operating environment. 

The ICAAP and ILAA are prepared according to FSA 
requirements and are subject to independent review by  
a sub-group of the non-Executive Directors (nEDs).

The ICAAP and ILAA Committee is an executive committee that 
also receives the monthly Key risk Indicator reporting. 

Risk Working group
The risk Working Group comprises managers from across the 
business and provides a forum for sharing cross-functional 
feedback on the management of risk in the business. 

non-executive risk review
Twice a year, a sub-group of the nEDs conducts a review of 
the most significant risks and controls across the business, in 
discussion with the Chief risk Officer and control functions. 
The nEDs are a step removed from the daily operations of 
the business, enabling them to assess and challenge the risk 
management processes from an independent standpoint.

Senior Accounting Officer committee
The Senior Accounting Officer (SAO) Committee meets 
quarterly, and is responsible for the review and challenge of 
processes and controls put in place to ensure compliance 
with hMrC requirements in certifying that each of our uK 
subsidiaries ‘had appropriate tax arrangements throughout 
the financial year’. The committee reports to the Chief Financial 
Officer, who is the designated SAO.

Control functions
Additional levels of assurance are provided by control 
functions which are independent of the business, namely 
finance, risk, compliance, legal and internal audit. The control 
functions provide periodic reporting to the Board and the 
Board and executive committees as appropriate.

Business operations
In addition to the control functions, we have embedded much 
of our risk management into underlying business operations. 
heads of department are responsible for maintenance of risk 
registers and, where necessary, taking action to mitigate risks 
and enhance the control environment. The risk and compliance 
control functions use these registers in co-ordinating the 
identification, measurement and monitoring of risk across  
the business. 

Our risk reporting Cycle
This diagram represents the flow of information and feedback that supports the risk Governance Framework.

OUR KEY RISKS

BOARD REVIEW 

CREDIT

MARKET

BOARD AND EXECUTIVE COMMITTEES 

Remuneration  •  Risk  •  Client Money  •  ICAAP & ILAA   
Risk Working Group  •  Senior Accounting Officer  

REPORTS

ACTIONS

Periodic reporting 
(daily/ monthly/ quarterly)

Monthly risk event report

Monthly Key Risk Indicators (KRIs)

LIQUIDITY

Internal audit

Risk registers

Most significant risks

External audit control report

ICAAP & ILAA

OPERATIONAL

REGULATORY

CONTROL FUNCTIONS

Finance  •  Risk  •  Compliance  •  Legal  •   Internal Audit

BUSINESS CONTROLS

Control
improvement 
actions 

AUDIT
COMMITTEE

26 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

27

MAnAGInG ouR BuSIneSS RISK (continued)

Business review: Managing our business risk

Our KEY rISKS
The following section describes the key risks that we face and 
the steps that we take in order to manage these risks.

Credit risk
Credit risk is the risk that a counterparty fails 
to perform its obligations, resulting in financial 
loss. Our credit risk is managed on a Group-wide 

basis. The principal sources of credit risk to our business are 
from financial institutions and individual clients.

financial institution credit risk
All financial institutions with whom the Group has a relationship 
are subject to a credit review. Exposure limits are set and 
approved by the risk Committee. We also maintain multiple 
brokers for each asset class. Where possible, we negotiate for 
our funds to receive client money protection, which can reduce 
direct credit exposure. 

We monitor a number of key metrics on a daily basis in respect 
of financial institution credit risk, including: balances held, 
change in short- and long-term credit rating and any change in 
credit default swap (CDS) price.

The Group is responsible, under various regulatory regimes, for 
the stewardship of client monies. These responsibilities include 
the appointment and periodic review of institutions where we 
deposit client money. Our policy is that all financial institutions 
holding client money must have a minimum Standard and Poor’s 
short-term and long-term rating of A-2 and A- respectively.  
In some operating jurisdictions it can be problematic to find a 
counterparty satisfying these requirements, and in these cases 
we seek to use the best available counterparty. We also use these 
target minimum ratings for financial institutions where we hold 
our own bank accounts. 

The majority of deposits that we make to these institutions are 
on an overnight or breakable term basis, which enables us to 
react immediately to any downgrade of credit rating status or 
material widening of CDS spreads. Deposits of an unbreakable 
nature or requiring notice are held only with a subset of 
counterparties which have been approved by the  
risk Committee.

general market volatility or specific volatility relating to an 
instrument in which the client has an open position.

We mitigate client credit risk in a number of ways. We only 
accept clients that pass certain suitability criteria, and our 
training programme aims to educate clients in all aspects 
of trading and risk management and encourages them to 
collateralise their accounts to an appropriate level. 

We offer a number of risk management tools that enable 
clients to manage their exposures, including: guaranteed and 
non-guaranteed stops; stop and order limits; the ability to 
hedge positions; the availability of liquid, tradable contracts 
when underlying markets are closed (eg 24-hour quoted 
indices) and full trading capability on a wide range of  
mobile devices.  

In addition, we manage our overall credit risk exposure 
through real-time monitoring of client positions via our ‘close-
out monitor’ and through the use of tiered margining. For more 
information refer to note 36 to the financial statements. We 
also perform pre-deal credit checking of every client order. 

The provision for new doubtful debts recognised in the year 
was £2.3 million, representing less than 0.6% of revenue  
(2011: £1.2 million, less than 0.4% of revenue).

Market risk
Market risk is the risk that the fair value of 
financial assets and financial liabilities will 
change due to movements in market prices.

Market risk is managed on a real-time basis, with all client 
positions monitored against market risk limits set by the  
risk Committee. The Group operates within these limits by 
hedging the market risk exposure as and when required. We  
do not take proprietary positions based on the expectation  
of market movement. 

Our technology enables us to monitor our market exposure 
against these limits constantly and in real time. If exposures 
exceed these limits, our risk management policy requires that 
we hedge the positions to bring the exposure back in line.

client credit risk
Client credit risk principally arises when a client’s total funds 
deposited are insufficient to cover any trading losses incurred. 
In particular, client credit risk can arise where there are 
significant, sudden movements in the market, due to high 

Our conservative management of market risk, and the 
consistency and distribution of our daily revenue, can be seen 
in the chart in the Operating and Financial review. For more 
information, including our risk limits and residual exposures at 
31 May 2012, refer to note 36 of the financial statements.

28 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

29

 
MAnAGInG ouR BuSIneSS RISK (continued)

Liquidity risk
Liquidity risk is the risk that we will be unable  
to meet payment obligations as they fall due.

Our approach to managing operational risk is governed by the 
risk appetite statement and risk Management Framework. We 
have designed and implemented a system of internal controls 
to manage, rather than eliminate, operational risk. 

We manage liquidity risk by ensuring that we have sufficient 
liquidity to meet our broker margin requirements and other 
financial liabilities when due, under both normal and stressed 
conditions. We carried out an Individual Liquidity Adequacy 
Assessment (ILAA) during the year, and while this applies 
specifically to the Group’s FSA regulated entities, it provides  
the context within which liquidity is managed throughout  
the business.

Due to the very short-term nature of our financial assets and 
liabilities, we do not have any material mismatches in our 
liquidity maturity profiles. Short-term liquidity ‘gaps’ can arise, 
however, in special circumstances, due to our commitment 
to segregate all individual client funds. If there are significant 
market falls we are required to fund margin payments to 
brokers prior to releasing funds from segregation. During 
periods of very high client activity, or significant global market 
increases, we are required to fund higher margin requirements 
with our brokers to hedge increased underlying client 
positions. These additional requirements are funded from our 
own available cash resources.

We also have available liquidity, including committed 
unsecured facilities after the payment of broker margin, of 
£311.5 million as at 31 May 2012 (2011: £218.8 million). We 
monitor total available liquidity on a daily basis, including our 
committed unsecured facilities.

We perform daily stress tests and regularly stress test our 
three-year liquidity forecast to validate the correct level of 
committed unsecured bank facilities held. At the year-end, 
these amounted to £180.0 million (2011: £180.0 million) and 
were not drawn upon during the current nor prior year other 
than for testing purposes. Additionally, our Japanese business 
IG Markets Securities has a ¥300 million (£2.5 million) liquidity 
facility as at 31 May 2012.

For more information on how we calculate our total available 
liquidity see note 36 to the financial statements.

Operational risk
Operational risk is the risk of financial loss due 
to inadequate or failed internal processes and 
systems. It can also arise from human error or  
external events that we cannot influence. 

The reliability of our client trading platforms is key to  
delivering our strategy, and we invest significantly in IT 
infrastructure to ensure that these platforms are resilient.
On a monthly basis, the risk Committee reviews our Key risk 
Indicators, which includes monitoring levels of core system 
uptime and deal latency.

To ensure that we provide our clients with a consistent and 
uninterrupted level of service, we run a complete disaster 
recovery solution, which involves a fully-functional secondary 
site with real-time replication of all systems across the two 
locations. We support these systems with ongoing business 
continuity planning and regular testing. All our IT and data 
security systems conform to the ISO27001:2005 Information 
Security Management System standards.

regulatory risk
regulatory risk is the risk of non-compliance 
with, and future changes to, regulatory rules 
potentially impacting our business in the markets  
in which we operate.

Our products have several features which make them higher-
risk when compared to traditional forms of trading. They are 
leveraged, derivative products, are not listed on any exchange 
(apart from nadex products) and are not assignable or tradable 
with any other third party. Consequently, our regulatory licenses, 
which enable us to trade our products with retail clients, are 
subject to a large number of rules. Compliance with these rules is 
fundamental to the business, and we invest significant resources 
to ensure that we comply with both the letter and the spirit of 
these rules.

The regulatory environment continues to evolve and there 
are currently a number of policy initiatives and proposals in 
development that may impact or have already impacted our 
sector, as described below:

   The European Commission is reviewing the Markets in 
Financial Instruments Directive (MiFID), having released 
draft legislation in the second half of 2011. Based on this 
draft legislation, we do not believe that the MiFID review will 
pose a threat to our uK and European businesses but we are 
monitoring the situation carefully

Business review: Managing our business risk

to be seen, and depends on the details of such taxes.  
We are monitoring the situation carefully
   The Privacy and Electronic Communications (EC Directive) 
(Amendment) regulations 2011, which amend the Privacy 
and Electronic Communications regulations 2003 (the 
Cookie Directive) have come into force and regulate the way 
in which we can use cookies as part of our online marketing, 
and as a means to improve customer experience and 
understand/analyse how our customers interact with our 
websites. We are still assessing the impact that the Cookie 
Directive will have on our business
   As noted in the Chairman’s statement, the Group’s annual 
charges from the Financial Services Compensation Scheme 
(FSCS) have remained at elevated levels. In the short term we 
continue to maintain a dialogue with the FSCS, in order that 
we are aware of potential claims on the compensation pot 
to which we are required to contribute. In the medium term 
we understand the Financial Services Authority (FSA) will 
undertake a review of the funding arrangements of the FSCS. 
We are monitoring the situation carefully

Over the next 12 months the regulatory structure in the uK is 
due to change. The FSA will be split into to two new bodies: 
the Prudential regulation Authority (PrA) and the Financial 
Conduct Authority (FCA). Following the split, our business will 
be regulated by the Financial Conduct Authority (FCA).

We work closely with our regulators to ensure that we operate 
to the highest regulatory standards and can adapt quickly to 
regulatory change. We are committed to engaging proactively 
with regulators and industry bodies, and will continue to 
support changes which promote protection for clients and 
greater clarity of the risks they face. however, we cannot 
provide certainty that future regulatory changes will not have 
an adverse impact on our business.

   The Australian Securities and Investments Commission 
(ASIC) has carried out a large amount of policy work in our 
industry over the past year. A number of changes have or will 
come into effect in the coming year as a result of this work, 
including regulatory capital changes, disclosure changes 
and client suitability changes. We have engaged closely with 
ASIC on these issues and we do not expect the changes to 
have a substantial impact on our business
   The Monetary Authority of Singapore (MAS) has recently 
released a consultation paper detailing proposed new 
rules to regulate providers of retail over-the-counter (OTC) 
derivatives. The proposals include strengthening client 
money protection, reducing leverage on Fx contracts with 
no stop level attached and increasing the regulatory capital 
requirements of licence holders. We are responding to the 
MAS consultation and assessing the impact that the draft 
proposals might have on our Singaporean business
   The MAS has also recently issued two consultation papers in 
relation to proposed changes to technology risk management 
by financial institutions. One consultation paper relates to 
the introduction of mandatory requirements relating to 
critical systems and protecting customer information from 
unauthorised access. The other consultation paper relates to 
the introduction of updated technology risk management 
guidelines that are industry best practices for financial 
institutions. It is likely that we will need to expend some 
time and resource on upgrading our IT systems in order to 
comply with the proposed changes if they are introduced, and 
therefore we are consulting with MAS on the proposals
   A number of our regulators, including the European 
Commission, MAS, ASIC and the uS Commodity Futures 
Trading Commission (CFTC), are considering proposals to 
strengthen the regulations governing OTC markets. This is 
as a result of the G20’s commitment to bringing large parts 
of the OTC market onto exchanges and/or through clearing 
houses by the end of 2012. It is unlikely that such proposals 
will apply to our retail OTC contracts, but we are monitoring 
the situation carefully
   A number of Eu member states are considering or have 
brought in transactional taxes for example, the French stamp 
duty on equity instruments (expected to be 0.2%). There 
are also continued discussions at an Eu level about the 
introduction of an Eu-wide financial transactions tax (FTT) 
that would apply to a wide array of financial instruments. 
From our current understanding, it is unlikely that an Eu 
FTT can be implemented, but there is the possibility that an 
FTT could be introduced by a group of Eu member states 
through the Eu process of enhanced cooperation. Whether 
such taxes will be a benefit or risk for our business remains  

30 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

31

 
 
opeRAtInG AnD FInAnCIAl ReVIew

This section reviews the Group’s operating performance  
and financial results for the year.

Our STrATEGY AnD Our BuSInESS
Our Strategy and Our Business Model are presented earlier in 
the business review along with Managing Our Business risk. 

A worked example of a CFD and a spread bet are provided in the 
Investor resources and Other Information section that follows 
the Group financial statements. 

COMPETITIvE EnvIrOnMEnT
IG Group has established leading positions in many of the 
markets in which it operates. We are the market leader in the 
uK, Australia and France, where we continued to grow active 
clients during the year. We are number two in Germany, where 
the competition is diverse, and we have continued to grow 
both active client numbers and revenues.

We have often been the first entrant in new countries, and we 
embrace competition as it serves to expand the overall market 
by increasing awareness of the CFD product.

We have continued to deliver growth through all stages of 
the economic cycle, achieving strong financial performance 
with high margins and strong cash generation. Our balance 
sheet strength and client money segregation policies remain 
key differentiators in the industry, as well as ensuring that 
we are well placed to deal with changes in the regulatory 
environment. We have developed the breadth of our 
technology to incorporate mobile trading access across our 
products and geographies, with around 20% of the Group’s 
revenue now coming through mobile devices. Our technology 
platforms offer efficient dealing and high levels of availability, 
and provide us with a competitive advantage in winning and 
retaining clients.

Our high levels of client service, competitive and transparent 
pricing and high speed execution are important elements in 
retaining and attracting clients.

rEGuLATOrY EnvIrOnMEnT
There are a large number of rules that attach to the Group’s 
various regulatory authorisations, and compliance with these 
rules is fundamental to the business. Significant resources are 
therefore invested to ensure compliance with both the letter 
and the spirit of regulations that govern our global business, as 
discussed in more detail in Managing Our Business risk.

rESOurCES AvAILABLE TO ThE GrOuP 
The Group has a strong, liquid, debt-free balance sheet and 
a history of profitability, enabling continued investment 
to maintain our market-leading position, strengthen our 
international reach and to develop our advanced and resilient 
technology. The Group has significant capital resources and the 
liquid regulatory capital surplus is disclosed later in this section 
under regulatory Capital resources.

Our award-winning trading platforms, our market-leading 
business and our active client base are all highlighted within 
the business review.

Our continued growth is highly dependent upon attracting 
and retaining high-calibre employees. Our employee numbers 
and remuneration levels are discussed in detail later in the 
Operating and Financial review, and remuneration policy in 
the Directors’ remuneration report. The Group’s employees 
have extensive knowledge of our key markets and actively 
contribute to the development of new products and services.

The Group’s reputation for innovation and high levels of 
customer service reflects over 30 years of investment in 
technology. The vast majority of technology development  
is carried out in house and our employees continue to be  
our key resource.

Business review: operating and Financial Review

FInAnCIAL rEvIEW

net trading revenue(1) 

+17.3%

Total dividend

+12.5%

Dividend payout

60.0%

of continuing diluted earnings per share 

An overview of the Group’s financial performance is provided 
in both the Chairman’s statement and the Chief Executive’s 
review. The following section provides a more detailed analysis 
of the Group’s financial performance for the year ended 31 May 
2012, including a discussion of the Key Performance Indicators 
(KPI’s) used to monitor and control our business.

The critical accounting estimates and judgments that impact 
the Group’s financial performance, together with new and 
amended accounting standards adopted in the preparation 
of the financial statements, are set out in note 1 and 40 to the 
financial statements. 

Income statement presentation 
The comparative administrative expenses, profit before tax 
and diluted earnings per share and the percentage increases 
calculated thereon are based on an adjusted measure 
excluding the amortisation and impairment of intangible 
assets associated with the Group’s Japanese business. 
Comparative diluted earnings per share also exclude the 
taxation related to the amortisation of intangible assets 
associated with the Group’s Japanese business. 

The comparative income statement has also been restated  
to exclude the Group’s Sport business, which was closed  
during the year, and accordingly has been presented as  
a discontinued operation. 

Summary Group income statement

£000

2012

2011
Restated

Change

net trading revenue(1)

366,812

312,721

17.3%

Other net operating income

2,358

5,875

net operating income

369,170

318,596

Operating expenses

(172,897) (145,075)

19.2%

EBITDA

196,273

173,521

13.1%

Depreciation, amortisation 
and amounts written 
off property, plant and 
equipment

(10,760)

(10,308)

Interest received / (paid)

204

(8)

Adjusted profit before tax(2)

185,717

163,205

13.8%

Amortisation and impairment 
of intangibles 

-

(150,703)

Profit before taxation

185,717

12,502

Tax expense

(48,583)

(32,792)

Profit / (loss) for the year from 
continuing operations(3)

137,134

(20,290)

Loss from discontinued 
operations(3)

Profit / (loss) after tax and 
discontinued operations

(374)

(5,002)

136,760

(25,292)

Diluted earnings per share 
from continuing operations(2)

37.54p

32.57p

15.3%

Total dividend per share

22.5p

20.0p

12.5%

(1)  Net trading revenue is trading revenue excluding interest on segregated client 

funds and is net of introducing broker commissions

(2)  In the prior period both profit before tax and diluted earnings per share were 

stated on an adjusted basis and excluded both the amortisation and impairment 
of goodwill and customer relationships associated with our Japanese business,  
IG Markets Securities Limited, and the related taxation

(3)  The Group’s Sport business was discontinued in the year ended 31 May 2012  

and the comparatives are restated accordingly

32 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

33

 
opeRAtInG AnD FInAnCIAl ReVIew (continued)

Business review: operating and Financial Review

FInAnCIAL rEvIEW (continued)

net trading revenue grew by 17% to £366.8 million 
(2011: £312.7 million)
KpI: net trading revenue 
It was another strong year of growth for the Group, with net 
trading revenue up by 17% to £366.8 million (2011: £312.7 
million). The diversity provided by the breadth of the tradable 
product range reduces revenue volatility, as it enables clients 
to switch rapidly between products as the news flow changes. 
The futures business, where the underlying market is extremely 
liquid, made up almost half of the revenue in the year. 

50

40

30

20

x
e
d
n

I

A
X
U

10

Jun-10
M ay-10

Jul-10
Aug-10

Sep-10

Oct-10
N ov-10

D ec-10

Jan-11

M ar-11
Feb-11

M ay-11
A pr-11

Jun-11

Changes in market volatility can have an important impact on 
net trading revenue in any period. The Chicago Board Options 
Exchange Market volatility Index (vIx) provides an indication 
of the inherent volatility in the S&P 500, and over the financial 
year was indicative of broader market volatility. We saw a sharp 
upward movement in this measure in August 2011, remaining 
relatively high and fluctuating into September, and this 
corresponded with higher client activity levels and a short-term 
increase in net trading revenue. reflecting this increased activity, 
first-half revenue was up by 28%. In the second half of the year 
volatility gradually returned to levels closer to a long-run average. 
For this period Group net trading revenue was ahead by 7%.  
Measures of volatility in addition to the vIx are outlined below.  

vIx volatility

Jul-11

Aug-11

Sep-11

Oct-11

N ov-11

D ec-11

Jan-12

Feb-12

M ar-12

A pr-12

M ay-12

Crude oil volatility

N ov-10

D ec-10

Jan-11

Feb-11

M ar-11

A pr-11

M ay-11

Jun-11

Jul-11

Aug-11

Sep-11

Oct-11

N ov-11

D ec-11

Jan-12

Feb-12

M ar-12

A pr-12

M ay-12

Fx volatility index 

x
e
d
n

I

I

A
V
C

50

45

40

35

30

25

Oct-10

17

15

13

11

9

x
e
d
n

I

1
3
X
V
C

I

net trading revenue grew in all regions except Japan 
KpI: geographic net trading revenue
In the year, we experienced strong revenue growth across all 
of our geographic regions except Japan, with the detail in the 
chart below.

volatility in the middle of the year. Germany and Italy were the 
key contributors to the growth in the first half. The second half 
of the year remained very robust (up 12%), with particularly 
strong growth in France, Spain and Portugal. Europe now 
contributes 20% of Group revenue.

The uK, which delivered 52% of the revenue in the year, 
continued to grow: revenue here was up by 15% to  
£191.8 million (2011: £167.2 million). The first half of the year 
was ahead by 23%, with a marked positive impact from the 
higher levels of market volatility from August into September. 
We continued to see solid growth in the second half (up 6%) as 
clients adapted to lower levels of volatility.

Our Australian business had a particularly strong year, up 
almost 22% to £58.0 million (2011: £47.6 million), although 
the extremely strong growth in the first half of the year (43%) 
was followed by a reasonably flat second half, with signs of 
competitive pressures and a marked downturn in consumer 
sentiment becoming visible in the fourth quarter.

Europe (up 26% to £72.2 million) followed a similar pattern to 
the uK, with growth in both halves of the year, with the first 
half being particularly strong following the significant levels of 

As was previously announced, the regulator in Japan imposed 
a further leverage restriction at the end of the first quarter, 
which negatively impacted the ability of clients to trade at 
the same level as previously. As a direct result of the leverage 
restrictions, net trading revenue in Japan was down year-on-
year by 20% to £16.5 million (2011: £20.6 million). however the 
business showed signs of stabilising, with revenue of around 
£4.0 million in each of the last three quarters.

The rest of World revenue grew by 43% to £28.4 million 
(2011: £19.9 million) with around 80% of the total coming 
from Singapore. The South African business was ahead by 
46%, although the prior year comparable only contains nine 
months’ revenue following the acquisition in September 2010. 
volumes on the nadex exchange in the uSA continue to grow 
steadily, albeit from a low base. Although the revenue here 
remains immaterial to the Group as a whole, this is a potentially 
important medium-term avenue for the Group.

)

m
£
(
e
u
n
e
v
e
R

210

180

150

120

90

60

30

0

+15%

Geographic net trading revenue

2009

2010

2011

2012

+26%

+22%

-20%

+43%

UK

Australia

Europe

Japan

Rest of World

7

Jun-10
M ay-10

Jul-10
Aug-10

Sep-10

Oct-10
N ov-10

D ec-10

Jan-11

Feb-11

M ar-11

Jun-11
M ay-11
A pr-11

Jul-11

Aug-11

Sep-11

Oct-11

N ov-11

D ec-11

Jan-12

Feb-12

M ar-12

A pr-12

M ay-12

34 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

35

 
 
 
 
opeRAtInG AnD FInAnCIAl ReVIew (continued)

FInAnCIAL rEvIEW (continued)

Changes in revenue by asset class reflect levels  
of client focus
KpI: net trading revenue by asset class
The primary shift experienced in the year was the movement 
towards trading in equity indices, which constituted 44% of the 
revenue (2011: 36%). The proportion of revenue from shares 
trading declined during the first part of the year from 18% 
to around 12% in December, recovering with the rebound in 
equity markets in the new calendar year. Forex (22%) also fell as 
a proportion of overall revenue, although both remain robust 
at an absolute revenue level. The remaining 16% of revenue is 
made up by commodities and binaries, which maintained the 
same level of percentage contribution year-on-year.

2012 revenue £366.8 million

44%  Equity indices
22%  Forex
18%  Shares
11%  Commodities
Binaries
5% 

2011 revenue £312.7 million

36%  Equity indices
26%  Forex
22%  Shares
11%  Commodities
Binaries
5% 

2012

2011

Active clients grew 11% (excluding Japan) and 
revenue per client was stable 
The primary drivers of the Group’s financial revenue are the 
number of active clients we have and the average revenue 
per client, which is a factor of their trading frequency and 
the type and size of trades they place. These are discussed in 
the following sections. A summary of other client metrics is 
provided in the Investor resources and Other  
Information section.

number of active clients – continued growth despite 
tough comparatives
KpI: number of active clients
During the year the number of active financial clients increased 
by 7% to 143,304 (2011: 133,580). Excluding Japan, where the 
third and final leverage reduction came into force during the 
year and active client numbers were down by 19%, the number 
of active clients increased by 11%.

We continued to grow active client numbers in our two more 
established markets of the uK and Australia. Overall the uK 
was up by almost 5%, with spread betting ahead of the CFD 
business, and Australia was ahead by 11%. Europe once again 
saw the fastest growth in active clients with a 32% increase, 
with particularly strong growth in Iberia, and the rest of World 
had another strong year, with a 17% increase.

Whilst there are spikes in individual months, the overall trend 
remains upwards. The profile of active clients over the last four 
years is illustrated opposite.

KpI: Average revenue per client
Average revenue per financial client (total revenue divided by 
the number of active clients in the given period) varied during 
the year across products and geographies. In general, less 
mature geographies and newer clients tend to produce higher 
revenue in the short term and trend towards the longer-term 
average. This measure fell by 5% for the European business as 
it began to mature, although it remains around 20% above the 
level in the uK. The level of average revenue continued to rise in 
the mature markets of the uK and Australia, rising by 9% in the 
uK and 10% in Australia, driven by our focus on improving the 
quality of our client base. In the uK the growth was significantly 
skewed towards the spread betting business, with the CFD 
business still subdued by an unfavourable share trading 
environment. In the rest of World this measure rose by 22%, 
primarily driven by a 30% rise in the Singapore business.

)

m
£
(
e
u
n
e
v
e
r

l

a
i
c
n
a
n
F

i

40

35

30

25

20

15

10

5

0

Jun-08

)
£
(

t
n
e

i
l
c
r
e
p
e
u
n
e
v
e
R

3,000

2,500

2,000

1,500

1,000

500

Business review: operating and Financial Review

Monthly revenue vs active clients trading 

Financial revenue

Total clients trading

Sep-08

D ec-08

M ar-09

Jun-09

Sep-09

D ec-09

M ar-10

Jun-10

Sep-10

D ec-10

M ar-11

Jun-11

Sep-11

D ec-11

M ar-12

M ay-12

90

80

70

60

50

40

30

20

10

T
o
t
a

l
c
l
i

e
n
t
s

i

t
r
a
d
n
g
(
0
0
0
s
)

Average revenue per client 2009-2012

UK CFD

UK spread betting

Europe

Australia

Japan

Rest of World

H 1-09

H 2-09

H 1-10

H 2-10

H 1-11

H 2-11

H 1-12

H 2-12

36 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

37

 
 
 
 
 
 
 
 
opeRAtInG AnD FInAnCIAl ReVIew (continued)

Business review: operating and Financial Review

FInAnCIAL rEvIEW (continued)

Quality of earnings demonstrated through low 
volatility of trading revenue
KpI: daily net trading revenue
The stability of our revenue is illustrated in the chart below, 
which shows the distribution of daily net trading revenue 
during the financial year. This demonstrates the quality of the 
Group’s earnings and also the effectiveness of our systems 
and processes of market risk management. We do not take 
proprietary market positions based on the expectation of 
market movements, and this is a significant contributory factor 
to trading revenue stability. 

Other mobile

Daily net trading revenue
iPad

Android

Daily mean £1.4m

iPhone

20

15

10

5

s
y
a
d
f
o
r
e
b
m
u
N

0

£0.5 m

£1.0 m

£1.5 m

£2.0 m

£2.5 m

£3.0 m

Other net operating income 
Other net operating income includes betting duties paid by 
the Group in relation to spread betting clients, interest earned 
on segregated clients funds net of interest paid to those clients 
and amounts earned under a revenue-share arrangement. This 
is broken out in detail on the statutory income statement.

Betting duties were £8.9 million and saw an increase of £5.8 
million from the prior year. net interest income on segregated 
client funds increased to £10.3 million (2011: £8.9 million) as 
a result of both growth in the level of client funds held and 
better deposit rates. 

In the current financial year the Group benefitted from  
£1.0 million of income earned largely in relation to a revenue-
share arrangement with Spreadex Limited, following the sale of 
the Group’s Sport business client list. under this arrangement 
the Group receives semi-annual payments for three years, 
calculated by reference to the revenue that the acquirer 
generates from clients on the list.

Administrative expenses 
Administrative expenses, as detailed below, increased by £28.3 
million to £183.7 million (2011: £155.4 million). underlying 
operating expenses, which exclude depreciation, amortisation 
and amounts written off property, plant and equipment and 
exceptional items, increased by £30.3 million to £174.0 million. 

£000

2012

2011
Restated

Employee remuneration costs

92,669

72,346

Advertising and marketing

31,068

31,292

Premises related costs

10,384

9,098

IT, market data and communications

12,724

12,615

Legal and professional 

regulatory fees

5,777

6,300

3,885

5,788

Bad and doubtful debts

1,337

(2,282)

Other costs

13,729

10,973

underlying operating expenses

173,988

143,715

Depreciation, amortisation and 
amounts written off property, plant  
and equipment 

Exceptional items (including 
depreciation)

10,760

9,916

(1,091)

1,752

Total administrative expenses

183,657

155,383

Employee remuneration and advertising and marketing costs 
comprise 71.1% (2011: 72.1%) of underlying operating costs in 
the current year. 

Employee remuneration costs
Employee remuneration costs increased to £92.7 million  
(2011: £72.3 million), with £13.7 million resulting from 
increases in performance-related bonuses and commissions, 
as well as £5.8 million resulting from an increase in the 
average number of employees. As a result, the Group’s total 
compensation ratio (ie total employee remuneration expressed 
as a percentage of net trading revenue) increased to 25.3% 
(2011: 23.1%).

The Group pays performance-related bonuses to most staff and 
makes awards under value-sharing and long-term incentive 
plans to key personnel. In addition, the opportunity to acquire 
shares under various share incentive plans (SIPs) has been 
made available to all uK, Australian and uS staff. These awards 
reward employees for past performance and help to retain 
them in the future. We also provide a range of other benefits to 
employees, including pension contributions and private  
health insurance.

Inclusive of national Insurance and pension costs, employee 
remuneration costs comprise:

£000

2012

2011 
Restated

Fixed employment costs

59,719

53,910

Performance-related bonuses and 
commissions:

Pool schemes

Specific schemes

18,943

9,444

9,002

4,770

Share-based payment schemes

5,005

4,222

Total employee remuneration costs

92,669

72,346

The average number of employees increased in the year to 960 
(2011: 893), with year-end headcount being 1,012 (2011: 926). 

In the past year, the Group has continued to invest in 
headcount associated with supporting the client platform 
and ongoing technological innovation. This investment, in IT 
development, quality assurance and platform maintenance 
and hosting, allows the advancement of multiple technology 

initiatives simultaneously whilst also ensuring we maintain 
high levels of platform resilience and availability. At 31 May 
2012 year-end IT headcount was 397 (2011: 327), an increase  
of 21% over the level at the prior year-end.

The Group’s marketing headcount has also grown over the 
year, reflecting the investment in both online and offline 
marketing capability as well as action taken to reduce 
dependency on external agencies. These initiatives have, 
whilst increasing headcount, increased the efficiency and 
cost effectiveness of our online advertising through bringing 
trafficking for specific markets in house, as well as enhancing 
the Group’s ability to run multiple online and offline campaigns 
in different markets. At 31 May 2012 year-end marketing-
related headcount was 95 (2011: 67), an increase of 41% over 
the level at the prior year-end.

Other notable changes in the year include the ongoing 
reduction of headcount in Japan following action taken to 
significantly reduce our Japanese cost base and to ensure 
alignment with the changing needs of this business. 

Marketing costs
Advertising and marketing costs have remained flat at  
£31.1 million (2011: £31.3 million) during the year. This reflects 
initiatives noted above to reduce our dependency and costs 
with external agencies (a £0.7 million part-year reduction) 
as well as the action taken to reduce the cost base of our 
Japanese business (a £2.6 million reduction in marketing 
spend) following a number of expected regulatory restrictions 
on leverage, the last of which came into force on 1 August 
2011. The Group’s focus on online channels has seen increased 
efficiency of spend through the use of new technologies to 
optimise our websites, bringing online advert trafficking  
in house and extending the markets for which paid search is 
performed by an in-house team. 

These savings have allowed incremental investment in 
sponsorship and targeted offline media campaigns through 
the year in order to maximise the recruitment, conversion and 
retention of clients globally. The Group continues to invest in 
building the IG brand, and to that end we have engaged with 
specialist consultancies during the year.

38 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

39

 
 
opeRAtInG AnD FInAnCIAl ReVIew (continued)

Business review: operating and Financial Review

FInAnCIAL rEvIEW (continued)

Other expenses
Premises-related costs increased by £1.3 million to  
£10.4 million (2011: £9.1 million) as a result of the full-year 
impact of new offices opened during 2011 in the netherlands 
and in South Africa, relocation and expansion of the offices in 
both Spain and Italy, and through inflationary cost increases 
in rent and service charges for both our uK headquarters and 
disaster recovery site.

IT, market data and communication costs include the cost of IT 
maintenance and short term license arrangements as well as 
market data fees from exchanges.

Legal and professional fees, which include audit, taxation,  
legal and other professional fees, increased to £5.8 million  
(2011: £3.9 million). This increase results from a higher spend on 
taxation support services in the year, reflecting the complexity 
of the Group’s global operations and corporation, payroll and 
sales tax compliance, as well as higher spend in relation to legal 
matters. Details of the ongoing significant litigation against the 
Group are disclosed in note 25 of the financial statements.

The level of charges levied on the Group by the Financial 
Services Compensation Scheme (FSCS) in relation to the failure 
of investment intermediary firms was consistent with that 
levied in the prior year – with a total levy for the FSCS year 
ended 31 March 2012 of £5.0 million (year to 31 March 2011: 
£4.9 million). The Group also pays other regulatory fees to the 
FSA in the uK as well as regulatory bodies in other jurisdictions 
where we have operations.

The impact of use of our close-out monitor, which 
automatically reduces our exposure to bad debts, combined 
with the use of tiered margining, again ensured that new bad 
debt provisions of £2.3 million (2011: £1.2 million) were less 
than 1% of net trading revenue. The Group recovered  
£1.2 million of cash against previously provided bad debts, 
which, along with a £0.5 million charge in relation to a doubtful 
debt that arose in the year ended 31 May 2009, contributed to 
an overall doubtful charge of £1.3 million for the year against 
and an overall net recovery of £2.3 million in the prior year. The 
management of credit risk is described in both the Managing 
Our Business risk section of the business review and in note 36 
to the financial statements.

Other costs include bank charges, training, travel, recruitment 
and irrecoverable sales taxes. The increase in other costs 
primarily results from irrecoverable sales taxes, where a charge 
of £2.0 million was incurred in relation to the application of 

the Group’s vAT recovery agreement with hM revenue and 
Customs in prior periods.

Depreciation, amortisation and amounts written off property, 
plant and equipment increased to £10.8 million (2011: £9.9 
million), reflecting the investment over both the current and 
prior period in IT hardware and software. The amortisation 
charge associated with the client list acquired with our South 
African business (Ideal CFDs) was £1.0 million in the year  
(2011: £1.2 million). 

Exceptional items included in profit before tax 

£000

relocation of the Group’s London 
headquarters

Total exceptional items included 
in profit before tax

2012

2011 
Restated(1)

(1,091)

1,752

(1,091)

1,752

(1)  Exceptional items reported for the prior year exclude the impairment of 
intangible assets associated with the Japanese business and the Group’s 
discontinued Sport business 

The relocation of the Group’s London headquarters in August 
2010 resulted in an onerous lease charge for the excess office 
space arising from the overlap of the lease period for the 
new London headquarters with that of the Group’s existing 
London premises, as well as accelerated depreciation of 
leasehold improvements, dilapidation accruals and other 
asset obsolescence. In the year to 31 May 2012 the Group has 
negotiated with the property landlord both the early surrender 
of lease and the settlement of dilapidation obligations for the 
previous London premises, resulting in the exceptional credit 
to the income statement disclosed above. 

EBITDA margins
KpI: geographic eBITdA 
The Group uses EBITDA, which includes an allocation of central 
costs, as a key indicator of regional performance (refer to  
note 4 to the financial statements, Segment Information). 

EBITDA increased to £196.3 million (2011: £173.5 million) 
driven by the increase in net trading revenue and 
administrative expenses discussed earlier in the Operating  
and Financial review. EBITDA margin (EBITDA expressed as  
a percentage of net trading revenue) decreased to 53.5% 
(2011: 55.5%). 

The following table summarises EBITDA margin by region: 

Segment

uK

Australia

Europe

Japan

rest of World

Group

2012

2011 
Restated

58.5%

63.9%

64.7%

65.4%

38.8%

40.2%

41.2%

24.7%

41.6%

37.0%

53.5%

55.5%

The uK and Australia currently have higher EBITDA margin 
levels than our other regions because they operate in more 
established markets. In Europe, for example, markets are in 
early stages of development, and while these businesses reach 
operating profitability quickly, initially they have depressed 
EBITDA margins, as marketing and other costs are initially high 
relative to net trading revenue.

The uK segment’s EBITDA margin is lower than that in the 
prior financial year as a result both of higher betting duties in 
relation to spread betting clients and the costs associated with 
the application of the Group’s vAT recovery agreement in prior 
years noted earlier. The application of the Group’s vAT recovery 
agreement also had a negative impact on margin in Europe. 
In Japan, the EBITDA margin improved significantly, as whilst 
revenues fell from the level in the prior year following the full-
year impact of leverage restrictions, the actions taken to reduce 
the cost base of this business ensured improved profitability. 
The rest of World EBITDA margin benefitted from the revenue 
growth in Singapore.

Profit before taxation
KpI: profit before taxation
As a result of the factors outlined above, profit before taxation 
grew 13.8% to £185.7 million (2011: £163.2 million). Profit 
before tax margin, calculated with reference to net trading 
revenue, decreased to 50.6% (2011: 52.2%) reflecting the 
Group’s continuing investment in IT and marketing capability.

Taxation expense
The effective rate of taxation for the year ended 31 May 2012 
increased to 26.2% compared to an adjusted rate of 24.2% for 
the prior year. The prior year adjusted rate has been calculated 
after excluding the profit and loss account impact of the 
Japanese goodwill impairment. The effective rate for the 

current year is higher than the prior year due to the current tax 
adjustment in respect of prior years of £1.9 million and lower 
taxes on overseas earnings in the year ended 31 May 2011. 

The calculation of the Group’s tax charge involves a degree of 
estimation and judgement, in particular with respect to certain 
items whose tax treatment cannot be finally determined until 
resolution has been reached with the relevant tax authority. 
Further detail is provided in note 11 to the financial statements. 

Discontinued operations
During the year the Group completed the sale of the majority 
of the client list relating to the sport spread betting and 
fixed odds betting business, extrabet, to Spreadex Limited. 
Following the completion of a redundancy consultation 
process with the employees of extrabet, those unable to 
find a role within the Group were made redundant and the 
business was closed. Accordingly the Group’s Sport business 
is presented within the Group income statement as a 
discontinued operation. In the financial review all numbers, 
unless otherwise stated, exclude the Sport business. In the year 
ending 31 May 2012, the discontinued operations contributed 
a loss after taxation of £0.4 million (2011: loss after taxation of 
£5.0 million). 

Diluted earnings per share
KpI: diluted earnings per share
Diluted earnings per share from continuing operations increased 
to 37.54p (15.3% growth) from 32.57p in the year ended 31 May 
2012 (refer to note 13 to the financial statements).

Diluted earnings per share increased to 37.44p (14.7% growth) 
from 32.64p in the year ended 31 May 2012. Diluted earnings 
per share is used as a primary measure of our underlying 
profitability, and elements of both the annual Directors’ 
performance-related bonuses, as well the long-term incentive 
plan that vests in September 2012, are calculated with reference 
to this measure. 

Dividend policy
The Board has adopted a progressive dividend policy which 
reflects the long-term earnings and cash flow potential of the 
Group. Our dividend payout target is in the region of 60% of 
profit after tax. This policy will be kept under review, but our 
current intention is to pay out a similar proportion of earnings 
in the future.

40 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

41

opeRAtInG AnD FInAnCIAl ReVIew (continued)

Business review: operating and Financial Review

FInAnCIAL rEvIEW (continued)

The Board has recommended a final dividend of 16.75p,  
to bring the total dividend for the financial year ending 
31 May 2012 to 22.5p (2011: 20.0p), an increase of 12.5%. 

generative nature of the business. Cash conversion, calculated as 
own funds generated from operations divided by profit before 
tax, remained at high absolute levels (2012: 75.9%, 2011: 83.9%).

Summary Group cash flow – high levels of  
cash generation
The following cash flow statement summarises the Group’s 
cash generation during the year and excludes all cash flows 
in relation to monies held on behalf of clients. Additionally, 
amounts due from brokers have been treated as ‘cash 
equivalents’ and included within ‘own funds’ in order to provide 
a clear presentation of the Group’s available cash resources. For 
an explanation of the derivation of  ‘own funds’ please refer to 
the table presented in the following Available Liquidity section. 
The prior year summary Group cash flow has been restated to 
reflect the amended presentation of own funds explained in 
the following section on available liquidity. 

£000

Operating activities 
Profit before tax(1)

2012

2011 
Restated

185,329

162,999

Depreciation and amortisation

10,760

10,866

Other cash and non-cash 
adjustments 

2,140

6,321

Income taxes paid

(57,554)

(43,503)

Own funds generated from 
operations

140,675

136,683

Movement in working capital 

21,906

1,068

Outflow from investing and 
financing activities

(83,324)

(95,278)

Increase in own funds

79,257

42,473

Own funds at 1 June

309,228

268,479

Exchange loss on own funds

(264)

(1,724)

Own funds at 31 may

388,221

309,228

‘Own funds’ increased by £79.3 million (2011: £42.5 million) 
after adjustments for movements in working capital balances 
and significant outflows in relation to investing and financing 
activities. The outflow from investing and financing activities 
includes £9.1 million in relation to capital expenditure  
(2011: £19.9 million) on IT hardware and software, with the prior 
year number including the cash flows associated with the fit-out 
of the Group’s new London headquarters. This item also includes 
the payment of the final 2011 and interim 2012 dividend 
payments which total £73.9 million (2011: £67.7 million).  
The prior year saw a cash outflow of £2.7 million in respect of 
the acquisition of our South African business and £5.1 million in 
relation to the acquisition of the minority interest of IG Markets 
Securities Limited. 

Available liquidity – Group cash generation funds 
broker margin requirements
The Group’s ‘own funds’, as set out in the table opposite, 
comprise cash balances available to the Group for its own 
purposes and exclude all monies held on behalf of clients. 
Own funds are used in normal business operations as well as 
for the funding of broker margin requirements. Consequently 
own funds are held with either the Group’s banking or broking 
counterparties. The Group is also entitled to use ‘title transfer 
funds’ in normal business operations and as broker margin. 
Title transfer funds are those held on behalf of corporate 
clients where the client agrees, under a Title Transfer Collateral 
Arrangement (TTCA), that full ownership of such monies is 
unconditionally transferred to the Group. The Group does not 
accept title transfer funds from individual clients.

Own funds increased to £388.2 million (2011: £309.2 million) 
in the year to 31 May 2012, reflecting the high level of cash 
generation set out earlier in this report. ‘net own cash available’ 
also increased to £192.3 million (2011: £91.9 million) following 
a decrease in the year-end broker margin requirements. ‘net 
own cash available’ disclosed in the table below represents the 
Group’s available cash resources excluding all monies held on 
behalf of clients and after the payment of broker margin.

(1)  Profit before tax is stated inclusive of discontinued operations for the purposes of 

the cash flow statement 

Own funds generated from operations were £140.7 million 
(2011: £136.7 million) during the year, reflecting the cash-

The Group’s available own cash enables the funding of large 
broker margin requirements when required – the level of 
available liquidity at 31 May 2012 should be considered in the 
light of the intra-year high broker margin requirement of  

£277.1 million, the continued growth of the business and 
the Group’s commitment to segregation of individual clients’ 
money, as well the final proposed 2012 dividend, all of which 
draw upon available cash resources.

Total available liquidity is stated inclusive of committed 
banking facilities of £180.0 million (2011: £180.0 million) – 
none of which were drawn during the current or prior  
financial year except for test purposes. 

£000

Available cash resources

2012

2011 
Restated(1)

Own funds

388,221

309,228

Title transfer funds

59,852

71,453

Available cash resources 
comprise:

Own cash and title transfer funds

228,156

124,528

Amounts due from brokers

206,997

267,792

Less other amounts due  
from / (to) clients(1)

12,920

(11,639)

Available cash resources

448,073

380,681

regulatory capital resources
Throughout the year, the Group maintained a significant excess 
over the capital resources requirement, both on a consolidated 
and individual regulated entity basis. The Group’s regulatory 
capital surplus is reflected in the own funds and available 
liquidity disclosed above.

The Group considers there are significant benefits to being 
well capitalised at a time of continuing global economic 
uncertainty. The Group is well placed in respect of any 
regulatory changes which may increase our capital or liquidity 
requirements, and high levels of liquidity are important in the 
event of significant market volatility.

The following table summarises the Group’s capital adequacy 
on a consolidated basis. The Group’s capital management is 
reviewed further in note 37 to the financial statements.

Available liquidity

£m

Available cash resources

448,073

380,681

Total Tier 1 capital

2012

2011

448.7

380.1

Less broker margin requirement

(195,954)

(217,360)

Less intangible assets (adjusted)

(115.4)

(115.3)

net available cash

252,119

163,321

Less investment in own shares

(1.5)

(1.2)

Less title transfer funds

(59,852)

(71,453)

Total capital resources (cR)

331.8

263.6

net own cash available

192,267

91,868

Capital resources requirement (Crr)

(100.4)

(89.6)

Of which declared as dividend

(60,769)

(53,051)

Surplus

231.4

174.0

Committed banking facilities(2)

180,000

180,000

cR expressed as a % of cRR

330.5% 294.2%

Total available liquidity  
(including facilities)

311,498

218,817

(1)  The comparative amount has been restated to disclose ‘other amounts due  

from / (to) clients’, which represent balances that will be transferred from or to 
the Group’s own cash into segregated client funds on the immediately-following 
working day, in accordance the UK’s Financial Services Authority (FSA) ‘CASS’ rules 
and similar rules of other regulators in whose jurisdiction the Group operates

(2)  Draw down of the committed banking facilities is capped at 80% of the actual 
broker margin requirement on the draw down date. For example, the actual 
committed facilities available for draw down at 31 May 2012 based on the year-
end broker margin requirement of £196.0 million were £156.8 million. Available 
draw down of £156.8 million facility equates to total available liquidity as at 31 
May 2012 of £287.4 million

42 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

43

opeRAtInG AnD FInAnCIAl ReVIew (continued)

Business review: operating and Financial Review

Liabilities
Trade and other payables include amounts due to clients in 
relation to title transfer funds, amounts due to be paid into 
segregated client money accounts on the following working 
day as well as accruals and other payables. The reduction in 
trade and other payables from the level held at 31 May 2011 
results from a number of factors. Title transfer funds have 
reduced by £11.6 million following the Group’s decision not 
to accept title transfer funds from all individual clients – as 
detailed earlier in this report. Additionally amounts due to paid 
into segregated client money accounts at 31 May 2011 were 
£11.6 million, whereas at 31 May 2012 the following working 
day’s transfer was from segregation and to the Group’s own 
funds. Finally, the level of accruals is £19.2 million higher at  
31 May 2012, largely as a result of the higher performance-
related bonus accruals as discussed earlier in this section.

Provisions relate solely to the amounts payable in relation to 
onerous lease liability for the Group’s former headquarters. 

COrPOrATE SOCIAL rESPOnSIBILITY
An overview of our commitment to corporate and social 
responsibility is included within the Corporate Governance 
section and in more detail on our corporate website at  
www.iggroup.com.

PrEPArATIOn OF ThE OPErATInG AnD 
FInAnCIAL rEvIEW
This Operating and Financial review (OFr) has been prepared 
solely to provide additional information to shareholders to 
assess our strategies and the potential for those strategies to 
succeed. The OFr should not be relied on by any other party or 
for any other purpose.

The OFr contains certain forward-looking statements. These 
statements are made by the Directors in good faith based 
on the information available to them up to the time of their 
approval of this report. Such statements should be treated 
with caution due to the inherent uncertainties, including 
both economic and business risk factors, underlying any such 
forward-looking information.

The Directors, in preparing the OFr, have sought to comply 
with the guidance set out in the Accounting Standards Board’s 
reporting Statement: Operating and Financial review. The 
Directors also believe they have adequately discharged their 
responsibilities under Section 417(3) of the Companies Act 
2006 in providing this business review.

FInAnCIAL rEvIEW (continued)

Summary Group statement of financial position

£000

2012

2011

Property, plant and equipment

15,555

16,761

Intangible assets 

Deferred tax assets

non-current assets

115,366

117,202

11,915

11,264

142,836 145,227

Trade and other receivables

232,087

278,303

Cash and cash equivalents

228,156

124,528

current assets

TOTAL ASSeTS

460,243 402,831

603,079 548,058

Trade and other payables

125,891

128,639

Provisions

Income tax payable

1,353

1,427

28,652

37,060

current liabilities

155,896 167,126

Provisions

redeemable preference shares

non-current liabilities

Total liabilities

Total equity

-

40

40

1,991

40

2,031

155,936 169,157

447,143 378,901

TOTAL eQUITY And LIABILITIeS

603,079 548,058

non-current assets
As discussed in the business review, the Group continues to 
invest in technology both to enhance our clients’ experience 
and to improve the capacity and resilience of our dealing 
platforms, each of which are critical to the success of our 
business. Capitalised investment in relation to development 
costs and software and licenses amounted to £3.0 million 
(2011: £7.1 million) largely relating to the development of the 
client trading platform and software relating to enhanced 
marketing capability. During the year we also invested  
£4.7 million in property, plant and equipment  
(2011: £14.3 million), including £2.4 million in relation to IT 

equipment and £2.3 million in relation to our new London 
headquarters and other overseas offices. 

Intangible assets include goodwill of £107.5 million (2011: 
£107.4 million), primarily arising on the acquisition of IG Group 
plc and its subsidiaries in 2003; the goodwill associated with 
the acquisition of nadex of £4.9 million (2011: £4.6 million) and 
the goodwill (£1.9 million) and client list (£0.4 million) arising 
on the acquisition of our South African business (refer to note 
17a of the financial statements). 

Current assets
Trade and other receivables include amounts due from brokers, 
amounts due to be received from segregated client money 
accounts on the following working day as well as prepayments. 
Amounts due from brokers represent cash placed with 
counterparties in order to provide initial and variation margin in 
relation to the Group’s market risk management. Amounts due 
from brokers have decreased to £207.0 million (2011: £267.8 
million) primarily as a result of lower equity positions than at the 
prior year-end. Broker margin rates have remained consistent 
over the year and therefore this lower equity position resulted 
in a lower collateral requirement with brokers. Cash and cash 
equivalents are discussed in the cash flow section. 

Client money
KpI: client money levels 
Total monies held on behalf of clients at year-end was  
£792.6 million (2011: £786.1 million), of which £732.7 million 
(2011: £714.7 million) is segregated in trust bank accounts and 
treated as ‘segregated client money’ and therefore excluded from 
the Group statement of financial position. The remaining monies 
held on behalf of clients of £59.9 million (2011: £71.5 million) 
represent ‘title transfer funds’ where the client agrees, under a 
Title Transfer Collateral Arrangement (TTCA), that full ownership 
of such monies is unconditionally transferred to the Group. Title 
transfer funds have reduced in the current year following the 
Group’s decision not to accept title transfer funds from individual 
clients; consequently, title transfer funds now include only 
corporate clients. Monies subject to title transfer arrangements 
are included in the Group statement of financial position.

Although the levels of client money can vary depending on  
the overall mix of financial products being traded by clients,  
the long-term increase in the level of client money placed by 
clients with the Group is a positive indicator of future client 
propensity to trade.

44 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

45

Corporate governance

CORPORATE 
GOVERNANCE

COrPOrATE GOvErnAnCE STATEMEnT AnD OvErvIEW OF COrPOrATE GOvErnAnCE FrAMEWOrK  49
50
ThE BOArD 
BOArD COMMITTEES 

nomination 
remuneration 
Directors’ remuneration report 
Audit 

ExECuTIvE COMMITTEES 

risk 
Client money 

DIrECTOrS’ STATuTOrY rEPOrT 
COrPOrATE SOCIAL rESPOnSIBILITY 
STATEMEnT OF DIrECTOrS’ rESPOnSIBILITIES 
InDEPEnDEnT AuDITOrS’ rEPOrT 

55    
56    
58    
71 

73        
74 
75
78
81 
82

47
47

46 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT
46 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

CoRpoRAte GoVeRnAnCe RepoRt

The Corporate Governance Report details the Group’s governance framework and its management practices and, together with the 
Directors’ remuneration report, sets out how the Group has complied with the UK Corporate Governance Code for the year ended  
31 May 2012. 

Accordingly the Corporate Governance Report follows this structure:

TITLE

ExPLAnATIOn

PAGE

corporate governance Statement and overview of 
corporate governance framework

A statement of the Company’s compliance with the UK 
Corporate Governance Code

The Board

Board committees:

nomination

 remuneration including the Directors’  
remuneration report

Audit

Executive committees:

risk 
Client money

Board biographies as well as an overview of the 
leadership and effectiveness of the Board, its structure, 
responsibilities and Board evaluation

For each committee the Chairman provides an 
overview of the committee’s role and activity during 
the financial year

The Directors’ remuneration report provides an 
overview of the Group’s governance and policies 
with regards to remuneration, including the audited 
Directors’ remuneration disclosures.
Detailed contents are provided on page 58

The Board has delegated certain governance 
responsibilities to executive committees. An overview 
of each committee’s role and activity in the financial 
year is provided

Directors’ statutory report

Other disclosures required by legislation

Corporate Social Responsibility Report

Details the Group’s policies and activity during the year 
with regards to corporate behaviour

49

50

55

56

71

73 
74

75

78

Corporate governance: Corporate governance report

COrPOrATE GOvErnAnCE STATEMEnT

Statement of compliance
The Board has reviewed the UK Corporate Governance Code (the Code) and considers that the Company has been compliant with the 
Code for the year ended 31 May 2012, with the exception of Code provision B.1.2 which requires that at least half of the Board, excluding 
the Chairman, should comprise Non-Executive Directors (NEDs) who are determined by the Board to be independent. The Board currently 
comprises four Executive Directors and four Non-Executive Directors excluding the Chairman and Deputy Chairman. 

The Deputy Chairman, Nat le Roux, is not considered to be an independent Non-Executive Director as he is a former Chief Executive of the 
Group. The Board considers that the value he brings, with 19 years’ experience in the uniquely specialised market of contracts for difference 
and spread betting, justifies his position on the Board and is in the best interests of the Group and its shareholders. 

Nat Le Roux has informed the Board of his wish to step down at the 2012 Annual General Meeting (AGM) and this means the Board will be 
fully compliant with Code provision B.1.2 after the forthcoming 2012 AGM. Andrew MacKay will also be stepping down from the Board as 
of 31 July 2012.

Further information on the Code can be found on the Financial Reporting Council website at www.frc.org.uk.

OvErvIEW OF COrPOrATE GOvErnAnCE FrAMEWOrK

Independent 
external 
Auditors

Appoint the Auditors

SHAREHOLDERS

 Elect the Board

BOARD
(Four independent NEDs, one non-independent 
NED, four Executives and Chairman)

BOARD COMMITTEES

Audit 
Committee
(Three independent 
NEDs)

Remuneration 
Committee
(Four independent 
NEDs and 
Chairman)

Nomination 
Committee
(Three independent 
NEDs and 
Chairman)

Chief Executive Officer 
and Executive Directors

EXECUTIVE COMMITTEES

Senior 
management
team

Risk 
Committee
(including one 
independent NED)

Client Money 
Committee

48 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

49

 
 
 
CoRpoRAte GoVeRnAnCe RepoRt (continued)

Corporate governance: the Board

ThE BOArD

Jonathan Davie
Non-Executive Chairman, 65 years old

Jonathan qualified as a Chartered Accountant. He joined George 
M. Hill and Co, a jobber on the London Stock Exchange, in 1969. 
Wedd Durlacher Mordaunt and Co then acquired the firm, where 
Jonathan became a partner in 1975. He was the senior dealing 
partner of the company when it was later acquired by Barclays 
Bank to form BZW in 1986. Jonathan developed BZW’s fixed 
income business prior to becoming CEO of the global equities 
business in 1991. In 1996 Jonathan became Deputy Chairman 
of BZW and then Vice Chairman of Credit Suisse First Boston in 
1998, when they acquired most of BZW’s businesses. Jonathan 
is presently a Non-Executive Director of Persimmon plc and 
Chairman of First Avenue, an alternatives advisory boutique.

Christopher Hill
Chief Financial Officer  
41 years old

Christopher read Modern History at 
Oxford University. He is a Chartered 
Accountant and an associate member of 
the Association of Corporate Treasurers. 
He joined IG Group in April 2011 from 
Travelex, a group providing cross-border 
payment and foreign exchange services to corporate and retail 
customers, where he was Chief Financial Officer. Prior to joining 
Travelex in 2007, Christopher worked at VWR international,  
a global laboratory supply company (from 2005 to 2007), at 
General Electric (from 2000 to 2005) and at Arthur Andersen  
(from 1992 to 2000). 

Roger Yates
Senior Independent  
Non-Executive Director 
55 years old

Roger joined the Board as senior 
independent Non-Executive Director in 
February 2006. Roger read Modern History at 
Worcester College, Oxford, and has 28 years’ 
experience in the fund management industry 

as an investment professional and business manager. Previously he 
was Chief Investment Officer of Invesco Global and held senior roles 
for fund management companies LGT and Morgan Grenfell. He joined 
Henderson Global Investors as Chief Executive in 1999. In 2003, Roger 
went on to lead the de-merger from its then parent AMP, becoming 
Chief Executive of the resulting listed entity (now Henderson Group 
plc) until November 2008. From December 2009 until July 2010, 
Roger was CEO of global asset manager Pioneer Investments. He is a 
Non-Executive Director of JP Morgan Elect Investment Trust plc and of 
Electra Private Equity Trust plc. 

50 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

Tim Howkins
Chief Executive, 49 years old

Tim has a first class degree in Mathematics and Computer 
Science from Reading. He qualified as a Chartered Accountant 
with Ernst & Young and is also a member of the Chartered 
Institute of Taxation. Tim was one of a group of partners and 
staff who left Ernst & Young in 1990 to form Rees Pollock, a firm 
of Chartered Accountants targeted at entrepreneurial, owner-
managed businesses. Tim was a partner in Rees Pollock for 
seven years, where he was responsible for the Group’s audit. He 
then joined IG as Finance Director in 1999, and became Chief 
Executive in 2006. Tim is a member of the board and executive 
committee of the Futures and Options Association.

Andrew MacKay
Director of Corporate Strategy 
46 years old

Andrew has a Masters in History from  
St Andrews University and completed 
the Law Society Finals examination at the 
College of Law in London. He qualified as 
a lawyer with Linklaters and worked there 
for seven years, principally in the litigation 

and financial services practices. In 1998, Andrew moved to LIFFE 
as Market Investigations Manager before joining IG as Legal 
Counsel in March 1999. Andrew was appointed a Director  
of IG Group in 2003. He served as Head of Asia Pacific for three 
years before returning to London to lead the new Corporate 
Strategy team.

Martin Jackson
Non-Executive Director 
63 years old

Martin was appointed a Non-Executive 
Director of IG Group and Chairman of the 
Audit Committee in April 2005. He was 
the Group Finance Director of Friends 
Provident plc between 2001 and 2003, 
of Friends Provident Life Office between 

Peter Hetherington
Chief Operating Officer 
43 years old

Peter read Economics at Nottingham 
University and has a Masters in Finance 
from the London Business School. Peter 
was an officer in the Royal Navy before 
joining IG Group, as a graduate trainee, 
in 1994. He became Head of Financial 

Dealing in 1999 and was appointed as Chief Operating Officer of 
IG Group in 2002. 

Nat le Roux
Non-Executive Deputy Chairman  
55 years old

Nat was Chief Executive of IG Group  
for four years before he became  
Non-Executive Deputy Chairman in  
2006. He initially joined the Group as 
Financial Dealing Director in 1992 after 
a career in futures broking and stock 

broking. Nat holds a Masters in Law from Cambridge University 
and an MSc in Anthropology from University College, London. He 
is an independent Director of the London Metal Exchange, where 
he chairs the Audit and Risk Committees.

1999 and 2001, and of London & Manchester Group plc from 
1992 to 1998 (up until it was acquired by Friends Provident Life 
Office). He is a Non-Executive Director and Chairman of the Group 
Risk Committee of Admiral Group plc. He is also a fellow of the 
Institute of Chartered Accountants.

Stephen Hill 
Non-Executive Director  
52 years old

Stephen served as CEO of the Financial 
Times for Pearson plc between 1996 and 
2002, and on Pearson’s management 
board. He was the CEO of Betfair plc from 
2003 to 2005. Stephen is an experienced 
Non-Executive Director, having previously 

served on the boards of the Royal SunAlliance Insurance Group 
plc, Psion plc and Channel 4. He was also Chairman of Interactive 
Data Corporation of the US from 1998 to 2002. Currently he 
is Chairman and CEO of D’Aval Limited, a private investment 
company, and Trustee, Hon. Treasurer and Deputy Chairman of 
the Royal National Institute for Deaf People – Action on Hearing 
Loss, where he chairs the Audit and Investment Committees. 
Stephen also serves as a member of the Advisory Board of the 
Cambridge University Judge Business School.

David Currie
Non-Executive Director 
65 years old

David Currie (Lord Currie of Marylebone) 
was the founding Chairman of Ofcom, 
where he served from 2002 to 2009. 
Previously he was a Non-Executive 
Director of Abbey National plc from 2001 
to 2002, a founder and Chairman of the 

International Centre of Financial Regulation and Chairman of 
Independent Audit from 2003 to 2007. Between 2001 and 2007 
David was the Dean of Cass Business School, and before that 
Deputy Dean at the London Business School. He is currently a 
Non-Executive Director of Royal Mail Holdings plc, BDO LLP, the 
Dubai Financial Services Authority and the London Philharmonic 
Orchestra. David is currently serving as a panel member of the 
Leveson Inquiry into the press. 

51

CoRpoRAte GoVeRnAnCe RepoRt (continued)

ThE BOArD (continued)

Leadership
Role of the Board
The Board is responsible for the long-term success of the Group. 
It is accountable for ensuring that, as a collective body, it has the 
appropriate skills, knowledge and experience to perform its role 
effectively. It provides guidance and leadership by challenging 
business performance, and sets the strategic direction of the Group.

The powers of the Board are set out in the Company’s articles of 
association, which are available on the Group’s website,  
www.iggroup.com. The articles may be amended by way of a 
special resolution of the members of the Company. The Board may 
exercise all powers conferred on it by the articles and in accordance 
with the Companies Act 2006, and other applicable legislation.

Specific key decisions are reserved for the Board in order to ensure 
that it meets its responsibilities. These include: 

   Setting Group strategy
   Approving major acquisitions, divestments and  
capital expenditure
   Approving expansion into new business or geographic areas
   Approving annual budgets
   Approving changes relating to the Group’s capital structure 
including reduction of capital 
   Reviewing operational and financial performance
   Setting the risk appetite of the Group
   Approving any changes to the Group’s risk management  
policy which materially increase the Group’s risk profile 
   Reviewing the Group’s systems of internal control and  
risk management
   Approving Board, Board committee and Company  
Secretarial appointments
   Ensuring adequate succession planning for the Board  
and senior management
   Defining and setting Board committee terms of reference
   Approving policies relating to Directors’ remuneration and  
the severance of Directors’ contracts
   Receiving reports on the views of the Company’s shareholders

Matters not specifically reserved for the Board are delegated  
to the Executive Directors. These include:

   Developing and recommending strategic plans for the Group
   Implementing strategies of the Group
   Day-to-day monitoring of the operating and financial results  
of the Group
   Prioritising the allocation of capital, technical and human resources
   Developing and implementing risk management systems, policies 
and procedures
   Promoting good standards of corporate governance and 
shareholder engagement

Board structure
During the year, the Company was headed by an experienced 
Board of ten Directors, comprising an independent Non-Executive 
Chairman, a non-independent Non-Executive Deputy Chairman, 
four Executive Directors, including the Group Chief Executive 
Officer, and four independent Non-Executive Directors. 

The division of responsibilities between the Chairman and the 
Chief Executive Officer is clearly defined in writing and has been 
approved by the Board. The Chairman is responsible for the 
leadership of the Board and creating the conditions for its effective 
working. The Chairman sets the Board’s agenda in consultation 
with the Chief Executive Officer and Company Secretary, taking full 
account of the issues and concerns of Board members and giving 
consideration to the need to allow sufficient time for the discussion 
of items on the agenda. 

With the exception of the Deputy Chairman, all the Non-Executive 
Directors are independent of management and are considered 
by the Board to be free from any business or other relationships 
which could interfere with the exercise of their independence. Their 
role is to advise and constructively challenge management, along 
with monitoring management’s success in delivering the agreed 
strategy within the risk appetite and control framework set by the 
Board. They are also responsible for determining appropriate levels 
of remuneration for the Executive Directors.

A formal schedule of matters specifically reserved for the Board 
can be found on the Group’s website, at www.iggroup.com. 

Roger Yates is the Senior Independent Director and provides 
support to the Chairman, serving as an intermediary for the 

Corporate governance: the Board

How the Board discharged its responsibilities during the 
financial year
During the year, the Board has been engaged across the key 
areas of strategy, financial performance, governance and risk as 
highlighted in the following chart. In addition to regular reviews 
of performance, the Board has further discussed risk appetite, 
capital and liquidity planning, and talent management, including 
succession planning.

The Board  
Allocation of time

Quarterly forecast and budget
Strategy
Business and operational 
highlights
Current trading
risk
Others
Year-end matters
Client money

Board and executive committees
The Board has delegated certain governance responsibilities to 
Board committees in order both to assist it with carrying out its 
responsibilities and to ensure that there is independent oversight 
of internal control and risk. These Board committees comprise 
independent Non-Executive Directors only and have agreed 
terms of reference, which are available on our corporate website, 
www.iggroup.com.

The Chairman of each Board committee reports to the Board on 
the matters discussed at committee meetings, and the minutes 
of each of the committee meetings are made available to all 
Directors. Please see the following section for reports for the year 
from the Chairman of each Board committee.

Certain governance responsibilities have also been delegated 
to executive committees, whose members include Executive 
Directors and members of senior management. Please see the 
following section for reports for the year from both the Risk and 
Client Money Committees. 

other Directors when necessary. The Senior Independent 
Director is available to shareholders if they have concerns which 
communication via the normal channels of Chairman, Chief 
Executive Officer or other Executive Directors has failed to resolve, 
or for which communication is inappropriate. 

How the Board operates
The Board meets regularly: at least five times a year. In addition, 
the Board meets when necessary to discuss important ad-hoc 
emerging issues that require consideration between standard 
Board meetings. All Directors make every effort to attend each 
meeting; each Director committed an appropriate amount 
of time to their duties during the financial year and the Non-
Executive Directors met the time commitment specified in their 
letters of appointment. 

The Chairman and Non-Executive Directors meet formally in the 
absence of the Executive Directors at least twice a year. 

Attendance at Board meetings
The number of full Board meetings attended by each Director 
during the year is set out below:

Scheduled Board 
meetings eligible  
to attend

Scheduled Board 
meetings  
attended

Board attendance

group chairman
J R Davie 
executive directors
T A Howkins  
(Chief Executive Officer)

C F Hill
P G Hetherington
A R MacKay
Independent non-executive directors

D Currie
S G Hill
D M Jackson
R P Yates
non-independent non-executive director

N B le Roux

5

5

5
5
5

5
5
5
5

5

5

5

5
5
5

5
5
5
5

5

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CoRpoRAte GoVeRnAnCe RepoRt (continued)

ThE BOArD (continued)

Effectiveness
Board structure 
The size, composition and qualifications of the members of the 
Board have a significant impact on its effectiveness. There is 
an appropriate combination of Executive Directors and Non-
Executive Directors such that no individual or small group of 
individuals can dominate the Board’s decision making. This is 
regularly reviewed to ensure that the Board has the right mix for 
constructive discussion and, ultimately, effective Board decisions.

Succession planning and appointments to the Board
Succession planning is used by the Board to ensure that the 
Group is managed by executives with the necessary skills, 
experience and knowledge, and to ensure that the Board has 
the right balance of individuals to be able to discharge its 
responsibilities. The search for Board candidates is conducted, and 
appointments made, on merit against objective criteria.

The Nomination Committee has specific responsibility for the 
appointment of Non-Executive and Executive Directors, but the 
Board as a whole is also involved in overseeing the development 
of management resources across the Group. 

Induction and training
New Directors to the Board are provided with appropriate 
training and briefings to familiarise them with their duties and 
the business operations, risk and governance arrangements. 
The induction programme includes meetings with senior 
management. During their term of office all Directors receive 
regular briefings on changes and developments in the business 
and on any relevant legislative and regulatory changes.  
Ongoing professional development is important given the 
rapidly changing environment in which the Group operates. 
The Chairman ensures that the Directors continually update 
and refresh their skills and knowledge, and the Company funds 
independent professional advice as required.

Information provided to the Board
All Directors have access to the advice and services of the 
Company Secretary, who is responsible to the Board for ensuring 
that Board procedures are followed and that applicable rules and 
regulations are complied with. All Directors receive appropriate 
and timely information to enable the Board to exercise its 
judgement in the discharge of its duties. Briefing papers are 
distributed to all Directors in advance of Board meetings, and 
financial information is distributed monthly. During the year, an 
electronic system was introduced for the efficient and secure 
delivery of Board and committee papers to Directors. 

Re-election of Directors
The UK Corporate Governance Code requires that all Directors 
submit themselves for re-election at the Company’s AGM, which 
this year will be held on 18 October 2012. Following a rigorous 
performance evaluation of each Director and the Board as a 
whole, all the Directors, with the exception of Nat le Roux and 
Andrew MacKay, are submitting themselves for re-election.  

Biographical details of each of the Directors are found earlier in 
this section.

Board evaluation 
The UK Corporate Governance Code and the Financial Reporting 
Council’s guidance on board effectiveness require the Board to 
evaluate performance annually, with an external assessment 
performed every three years. In 2009, the Board commissioned 
the board evaluation team of the Institute of Chartered 
Secretaries and Administrators to carry out a thorough evaluation 
of the performance of the Board. This took into account emerging 
governance trends arising from the Walker Report and the UK 
Financial Reporting Council review. 

This year, the Board commissioned an independent external 
Board effectiveness facilitator, Dr Tracy Long of Boardroom 
Review, to assist in an evaluation of its effectiveness.  

The review was designed to assess the contribution that the 
Board makes to the success of the Company, and to promote its 
continued effectiveness. The review encouraged the Directors to 
step back from the day-to-day business of the Board, to question 
its approach, consider its impact, and prepare for the challenges 
ahead. The review investigated a range of issues, including the 
way in which the Board defines its role and approaches its work, 
and the way in which the Board works together and optimises 
its use of time and its contribution to the Company. Overall 
the review was satisfactory, and the Board will consider its 
recommendations during the coming year. 

In addition to the external Board evaluation, the performance of 
the individual Executive Directors, other than the Chief Executive, 
is appraised annually by the Chief Executive, to whom they report. 
The performance of the Chief Executive is appraised annually 
by the Chairman. The performance of the Chairman is reviewed 
by the Non-Executive Directors, led by the Senior Independent 
Non-Executive Director (Roger Yates) and taking into account the 
feedback from the Executive Directors.  

Corporate governance: nomination Committee

nOMInATIOn COMMITTEE

Jonathan Davie, Chairman of  
the Nomination Committee,  
reviews the committee’s  
activities during the  
financial year

Chairman’s overview 
The focus and attention of the committee in the year has been 
the need to strengthen and implement effective succession 
planning for the Board. In addition, particular attention was given 
to the diversity of gender, skills, knowledge and experience of the 
Board, especially following publication of the Davies review on 
Women on Boards. 

nomination Committee –  
membership and attendance

Scheduled   
meetings  
eligible to attend

Scheduled   
meetings  
attended

group chairman and 
chairman of nomination 
committee

Jonathan Davie 
Independent  
non-executive directors

David Currie
Martin Jackson
Roger Yates

3

3
3
3

3

3
3
3

role of the nomination Committee
The responsibilities of the committee are to: 

   Review the composition of the Board and Board committees to 
ensure that they are appropriately balanced in terms of skills, 
knowledge and experience
   Ensure that there is a formal, rigorous and transparent 
procedure for the appointment of new Directors and 
recommend appointments to the Board 
   Ensure that plans are in place for orderly succession for 
appointments to the Board, and to other senior  
management positions

Activity during the financial year
With the Deputy Chairman, Nat le Roux, stepping down at the 
AGM in 2012, the committee has continued to focus on the 
review of the structure, size and composition of the Board. 
Following Nat’s retirement and Andrew MacKay’s decision to step 
down from the Board, it will comprise eight members - three 
Executive Directors and five independent Non-Executive Directors 
- and so the Board will be compliant with Code provision B.1.2 of 
the UK Corporate Governance Code.  

The committee spent its time equally between succession planning 
and Board composition during the year ended 31 May 2012. 

nomination Committee  
Allocation of time

The committee meets as necessary to consider appointments to 
the Board. Although not involved in decisions relating to his own 
succession, the Chief Executive Officer also attends. 

Succession planning
Board composition

Jonathan Davie
Chairman, Nomination Committee
17 July 2012

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CoRpoRAte GoVeRnAnCe RepoRt (continued)

rEMunErATIOn COMMITTEE

The committee’s other responsibilities are to:

Roger Yates, Chairman of the  
Remuneration Committee,  
reviews the committee’s  
activities during the  
financial year

Chairman’s overview 
The committee’s focus during the financial year has been 
on ensuring an appropriate balance between the levels of 
remuneration required to attract, retain and motivate talented 
leaders in a competitive market, and setting policies that are aligned 
with the interests of shareholders and regulatory requirements. 

remuneration Committee –  
membership and attendance

Scheduled   
meetings  
eligible to attend

Scheduled   
meetings  
attended

chairman of Remuneration 
committee

Roger Yates
Independent  
non-executive directors

David Currie
Martin Jackson
Stephen Hill
Jonathan Davie

4

4
4
4
4

4

4
4
3
4

The committee meets four times a year, and as and when required.

role of the remuneration Committee
The committee is responsible for making recommendations to the 
Board on the Group’s remuneration policy. Operating within agreed 
terms of reference, it determines an overall remuneration package 
for the Executive Directors in order to attract, retain and motivate 
high-quality Directors capable of achieving the Group’s objectives. 

   Determine and review the Group’s remuneration policy, 
ensuring it is consistent with effective risk management 
across the Group, and to consider the implications of this 
remuneration policy on risk
   Approve the remuneration of the Chairman
   Approve all share-based awards under the Group’s employee 
incentive schemes, to determine each year whether awards will 
be made and, if awards are made, to monitor their operation, 
the size of such awards and the performance targets to be used
   Establish the selection criteria, appoint and set the terms  
of reference for any remuneration consultants who advise  
the committee 

The Board determines the remuneration of Non-Executive Directors.

Activity during the financial year
Remuneration framework
The committee recognises that the Group must be able 
to attract, retain and motivate leaders who are focused on 
delivering the business strategy in line with the interests of 
shareholders, and the committee strives to ensure that the 
Group’s remuneration framework is structured in order to enable 
this. To this end, and with support from Kepler Associates, the 
committee spent time during the year reviewing the Executive 
Directors’ remuneration and the bonus arrangements for the 
Group’s staff. The results of this review are explained below.

Regarding fixed remuneration, the committee reviewed the 
salaries of Executive Directors against a comparator group of 
companies. Whilst the Executive Director’s salaries were found 
to be below the lower quartile of the comparator group, and 
whilst the Group has performed well within a challenging 
environment, the committee determined it was best to take 
a prudent approach to increasing levels of fixed pay this year. 
After giving consideration to the level of salary awards made to 
all of the Group’s UK employees, it was decided that Executive 
Directors’ salaries would be increased in line with inflation only 
(3%). This is in line with the proposed salary increases for the 
Group’s employees as a whole. The Chairman and other Non-
Executive Directors also received an inflationary increase in fees.

The Committee determines the contractual terms, remuneration 
and other benefits for each of the Executive Directors, 
including performance-related bonus schemes, pension rights, 
compensation payments and contingent share awards. In setting 
the remuneration for Executive Directors, the committee has the 
discretion to take performance on environmental, social, regulatory 
and governance matters into account. 

Regarding variable remuneration, the committee reviewed the 
bonus arrangements for the Executive Directors and employees 
participating in the general staff bonus scheme, in order to 
ensure that there is an ongoing link between performance 
and reward. The committee determined it was appropriate to 
incorporate some non-financial measures into the metrics for 
both bonus schemes. The committee considers that this change 

Corporate governance: Remuneration Committee

The following chart highlights how the committee spent its time 
during the year ended 31 May 2012.

remuneration Committee  
Allocation of time

Bonus scheme 
arrangements
Incentive awards
remuneration regulation
remuneration reporting
remuneration policy

Advisors
The committee’s work is supported by independent professional 
advice received from Kepler Associates. During the year Kepler 
Associates provided advice in relation to trends in executive 
remuneration, the Executive Directors’ salaries, the Group’s bonus 
scheme for Executive Directors and employees and the hurdle 
rate associated with the Group’s value-sharing plan. In 2011, 
Kepler Associates provided remuneration benchmarking data  
to the Group. 

The committee will continue to report transparently on all 
aspects of Directors’ remuneration and to actively engage with 
shareholders when developing executive remuneration policies 
and structures.

Roger Yates
Chairman of the Remuneration Committee
17 July 2012

will help to ensure that rewards are balanced between short-
term financial and long-term strategic goals. For the year ended 
31 May 2013, the Executive Director bonus scheme is structured 
such that 75% of the maximum bonus opportunity is to be 
judged on financial measures (ie EPS growth) and 25% of the 
maximum bonus opportunity is to be judged on non-financial 
performance measures – more detail on which is set out in the 
following Directors’ remuneration report.

In relation to long-term variable remuneration, the hurdle rate 
at which the profit before tax element of the value-sharing 
plan (VSP) awards vest was reviewed against a number of 
comparable measures by the committee, with support from 
Kepler Associates during the year. As a result of this review, 
the hurdle rate has remained unchanged at 12% per annum 
– more detail on which is set out in the following Directors’ 
remuneration report.  

For the forthcoming year, the committee has decided it is 
necessary to undertake a comprehensive and holistic review 
into Executive Director remuneration. This is for a number  
of reasons:

   The positioning of Executive Directors’ salaries against their 
peers in a range of comparator companies
   Recent and forecasted performance of the Group
    Developing regulation in the area of executive remuneration

We intend to consult with shareholders about the nature, scope 
and outcome of this review over the coming year.

Remuneration regulation
The committee continues to focus on the recent developments 
in this area, including the government’s proposals to enhance 
shareholder voting rights in relation to executive remuneration 
and to strengthen the legislation and regulation around 
remuneration governance. In June 2012, the government 
announced a package of proposed reforms to the framework for 
executive remuneration, and the committee will consider all of 
these proposed reforms when setting policy.

Other activities
During the year, the committee also completed the following:

   Review and approval of the 2011 Directors’ remuneration report 
and review of the final outcome of AGM voting  
on the report
   Review of the annual Directors’ remuneration report
   Review and approval of both the share incentive plan  
and the value-sharing plan offerings
   Review of the Group remuneration policy and the risk  
report on remuneration policy
   Review of the Group’s arrangements for the implementation  
of the FSA Remuneration Code

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CoRpoRAte GoVeRnAnCe RepoRt (continued)

DIrECTOrS’ rEMunErATIOn rEPOrT

Preparation of the Directors’ remuneration report
The following remuneration report has been prepared on behalf of the Board by the Remuneration Committee. The committee adopts 
the principles of good governance as set out in the UK Corporate Governance Code, and complies with the Listing Rules of the Financial 
Services Authority, the relevant schedules of the Companies Act 2006 and the Directors’ Remuneration Report Regulations in schedules  
5 and 8 of the Large and Medium-Sized Companies and Groups (Accounts and Reports) Regulations 2008. 

Unless otherwise stated, information and disclosures within the Directors’ remuneration report are unaudited. The regulations require 
the Company’s auditors to report on the audited information in the report and to state that this section has been properly prepared in 
accordance with these regulations. For this reason, the ‘audited information’ contained in the report is clearly identified. The Directors’ 
remuneration report is subject to shareholder approval at the Annual General Meeting (AGM) on 18 October 2012.

Structure 
Following review of the Group’s remuneration report, we have separated the Directors’ remuneration report into two sections. The first 
covers the Group’s future remuneration policy; the second covers the implementation of the policy and the actual remuneration in the 
current reporting period.

TITLE

ExPLAnATIOn

future 
remuneration 
policy

Remuneration 
governance

An overview of remuneration governance, and the Group’s policies and principles with 
regard to future remuneration

Remuneration 
policies that support 
the Group’s strategy

An explanation of the alignment of the Group’s remuneration policy with the Group’s 
strategy for the wider employee base and the Executive Directors, as well as an 
overview of the key elements of remuneration for the forthcoming financial year

Remuneration 
arrangements for 
Executive Directors

Detailed explanation of the elements of remuneration, including analysis of prospective 
remuneration for the forthcoming financial year

Actual 
remuneration

Implementation of 
remuneration policy 
in the current year

Detailed disclosure of the actual Executive Directors’ remuneration for the year ended  
31 May 2012, including audited information and an analysis of actual performance against 
current year remuneration targets 

This section also includes a distribution statement illustrating how executive 
remuneration compares with other dispersals of the Group

Other remuneration 
disclosures

Includes other general disclosures such as Total Shareholder Return, details of Executive 
Directors’ service contracts, interests in share capital and audited information relating to 
share schemes

Corporate governance: Directors’ remuneration report

Future remuneration policy:
remuneration governance
Remuneration policy and principles
The objective of the Remuneration Committee is to ensure that 
remuneration encourages, reinforces and rewards the delivery of 
shareholder value. As such, it has implemented a remuneration 
policy which provides a framework for making decisions, 
including those covering the remuneration of Executive Directors 
and Code Staff. The remuneration policy is set to ensure that 
remuneration remains competitive and provides appropriate 
incentive for performance.

The committee has agreed that all matters relating to 
remuneration of Group employees should: 

   Align with the best interests of the Company’s shareholders
   Recognise and reward good and excellent performance  
of employees that helps drive the sustainable growth  
of the Group
   Focus on retaining high-performing senior management
   Be consistent with regulatory and corporate  
governance requirements
   Be used to achieve effective risk management
   Be straightforward, easy for employees to understand and easy 
for the Group to monitor
   Not be used to reward behaviour that inappropriately increases 
the Group’s exposure to risks
   Not guarantee variable remuneration unless the payment is 
exceptional, warranted and documented, and does not impact 
the sound and effective risk management of the Group, with 
additional rules applying to Code Staff

remuneration policies that support the  
Group’s strategy
As highlighted in the Remuneration Committee Chairman’s 
overview, the committee has undertaken a comprehensive review 
of the senior remuneration framework to ensure that it is aligned 
to the Group’s strategy and Key Performance Indicators. The senior 
remuneration framework, including bonus and value-sharing 
plans, is designed to be effective not only in delivering the required 
financial results, but also integrally aligned to the current business 
strategy and therefore the interests of the Group’s shareholders. 

Remuneration regulation
In accordance with the FSA’s Remuneration Code (FSA Code), 
Code Staff are defined as the Group’s employees whose 
professional activities could have a material impact on the Group’s 
risk profile, and who fall into the Code Staff categories set by 
the FSA Code. During the financial year, Code Staff have been 
identified, made aware of the implications of their status and had 
their remuneration reviewed by the Remuneration Committee. 
The committee has ensured that remuneration arrangements are 
in accordance with the FSA Code in the following ways:

   At least 40% of variable remuneration of Code Staff is deferred 
over three to five years, with awards vesting no faster than on 
a pro rata basis (and the first vesting no earlier than one year 
after the award). Where the variable remuneration is more than 
£500,000, at least 60% is deferred
   At least 50% of variable remuneration is paid in non-cash form
   The allocation of variable remuneration takes into account all 
types of current and future risk
   Mechanisms are in place to adjust awarded but unvested 
variable remuneration, in particular where there is evidence  
of employees’ misbehaviour or material error, or where the  
Company suffers material financial downturn or material failure 
in risk management
   Appropriate ratios of variable to fixed remuneration are set. 
The level of fixed remuneration is sufficient to allow no variable 
remuneration to be paid where appropriate
   There is a clear written remuneration policy in place, which is 
communicated to employees and ensures the implications of 
their status are understood

The disclosure of the aggregate remuneration of Code Staff is set 
out later in this report.

Dilution limits
Awards granted under each of the long-term incentive plan and 
value-sharing plan schemes are met by the issue of new shares 
when the options are exercised. The Group monitors the number 
of shares issued under these schemes and their impact on 
dilution limits.  

58 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT
58 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

59

CoRpoRAte GoVeRnAnCe RepoRt (continued)

DIrECTOrS’ rEMunErATIOn rEPOrT (continued)

Future remuneration policy:
remuneration policies that support the Group’s strategy (continued)
Key elements of remuneration explained
At 31 May 2012 the Group employs 1,012 people in 14 countries. It is necessary to structure compensation and benefits in a way that 
ensures an appropriate balance between reward for short-term success and long-term growth. Compensation and benefits comprise  
fixed and variable elements.

The following table demonstrates the alignment of remuneration with Group strategy. It also summarises the key components  
of the Group’s typical reward arrangements.

Corporate governance: Directors’ remuneration report

ALIGnMEnT WITh  
GrOuP STrATEGY

COMPOnEnT OF 
rEMunErATIOn

rOLE WIThIn ThE rEMunErATIOn  
FrAMEWOrK AnD OBJECTIvE

DETAILS

APPLIES TO

KPI FOr ExECuTIvE 
DIrECTOrS’  vArIABLE 
rEMunErATIOn

Base salary (fixed)

To attract and retain talent by ensuring salaries are competitive to 
the market in which the individual is employed

Based on conditions in the relevant market and recognises the 
value of an individual’s sustained personal performance and 
contribution to the business 

All employees

Not applicable

pension arrangements (fixed)

To provide competitive retirement benefits

Percentage of salary is contributed to personal pensions 

All employees 

Not applicable

SHORT TeRm

medIUm TeRm

Benefits (fixed)

To provide standard benefits, consistent with the Group’s values 

Includes private healthcare cover and health club membership

All employees 

Not applicable

Bonus (variable)

To focus participants on the achievement of annual objectives, 
which align the Group’s short-term performance with the 
sustainable delivery of shareholder value 

Value-sharing plans 
(variable)

To provide Executive Directors and senior employees with total 
compensation opportunities that are competitive against local 
market practice, whilst closely aligning their interests with those 
of shareholders 

Executive Directors and Code Staff: annual cash bonus subject to 
deferral and non-cash payment rules

All eligible employees

All other employees: specific and general staff bonus scheme 
determined by reference to Group, functional and individual 
performance measured over a single financial year

Award of bonus: growth  
in earnings per share and  
non-financial measures

For deferred bonus:  
share price performance

Comprise annual awards, providing those eligible with  
a pre-defined number of shares for each £10.0 million of surplus 
shareholder value created over three years above two hurdles

Executive Directors  
and senior employees

Total Shareholder Return and 
growth in profit before tax

50% of shares vest at the end of the three-year period and 50% 
are deferred for a further year

LOng TeRm

Other share plans (variable)

To provide a share incentive plan (SIP) to ensure the interests of 
the wider employee population are aligned with shareholders 

In the UK, the Group operates a HMRC approved SIP under which 
matching shares are provided up to a maximum of £1,500

All eligible employees  
are invited to participate 

Share price performance  
and dividend per share 

personal shareholdings - 
executive directors

Whilst there is not a formal policy for personal shareholdings for 
Executive Directors within the remuneration framework, please 
refer to page 67 for details of personal shareholdings

Similar schemes are available to employees in Australia and  
the USA

Personal shareholdings are encouraged through both mandatory 
bonus deferral and longer-term share incentive plans 

Executive Directors 

Share price performance  
and dividend per share

60 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

61

CoRpoRAte GoVeRnAnCe RepoRt (continued)

DIrECTOrS’ rEMunErATIOn rEPOrT (continued)

Future remuneration policy:
remuneration arrangements for Executive Directors in future periods
Maximum potential annual remuneration package for Executive Directors
The following table shows the maximum possible remuneration package for the Executive Directors that will hold office at the  
31 May 2013, if the maximum performance conditions associated with performance-related bonus and LTIP vesting are achieved.  

fixed
Salary
Pension
Variable
Performance-related bonus – cash element
Performance-related bonus – deferred into shares(3)

Number of LTIP shares to vest in year  
ending 31 May 2013(4)

T A Howkins

c f Hill(1)

p g Hetherington(2)

426,500
63,975

351,000
502,000

1,343,475

298,500
44,775

265,667
331,333

940,275

256,000
38,400

280,000
360,000

934,400

202,154

-

152,569

(1)  Due to the timing of his appointment, C F Hill was not included in the 2009 LTIP scheme 

(2)  P G Hetherington is to be paid a reduced pro rata salary of £256,000 based upon a £320,000 full-time equivalent salary to reflect his flexible working arrangements. Any 

bonus payments made are based on his full-time equivalent salary. P G Hetherington carries out the work of a full-time Executive, but in a flexible way. While the reduced 
salary reflects these arrangements, the Remuneration Committee believes his workload and commitment to the business are commensurate with full-time bonus and LTIP 
arrangements

(3) The first £100,000 of any bonus granted, plus one third of the remainder, is to be paid in cash with the excess balance deferred for 12 months and provided in shares

(4) A final LTIP award was made in the year ended 31 May 2010 and this will vest on 25 September 2012. Details of LTIP schemes are given later in this report

Andrew MacKay, Director of Corporate Strategy, will step down from the Board with effect from 31 July 2012, as noted in the Chairman’s 
statement and Chief Executive’s review, and accordingly is not presented in the table above. Andrew’s remuneration as a Director will 
remain at £279,450 until 31 July 2012.

Basic salary
Base salaries are set to competitive levels by reference to equivalent roles in companies selected on the basis of comparable size, 
geographic spread and business focus. Individual salary decisions take into account personal contribution and business performance,  
as well as general pay conditions of employees elsewhere in the Group.

During the financial year, the committee, with support from Kepler Associates, reviewed the salaries for Executive Directors against a 
comparator group of companies. Whilst the Executive Director salaries were found to be below the lower quartile of the comparator 
group, after giving consideration to the level of salary awards made to all of the Group’s UK employees, it was decided that executive 
director salaries would be increased in line with inflation only. This is in line with the proposed salary increases for the Group’s employees 
as a whole. As mentioned in the overview of the Chairman of the Remuneration Committee, it is the intention of the committee to 
conduct a full review of Executive Director remuneration during the course of the forthcoming year. 

The Remuneration Committee approved the following salary increases for the Executive Directors effective from 1 June 2012: 

T A Howkins
C F Hill
P G Hetherington

Base salary effective  
1 june 2012

Base salary effective  
1 june 2011

£426,500
£298,500
£256,000(1)

£414,000
£289,800
£248,400(1)

Increase 

3%
3%
3%

(1)  P G Hetherington is paid a reduced pro rata salary to reflect his flexible working arrangements – as detailed earlier in this report 

Corporate governance: Directors’ remuneration report

Pensions
The Group contributes 15% of basic salary to personal pensions for 
each of the Executive Directors, who also have the option to receive 
part, or all, of their pension entitlement in cash. The additional 
cash payment is counted in lieu of pension, and is not treated as 
base salary for the purposes of calculating other benefits, such as 
the cash bonus scheme. As an alternative to part-payment of a 
performance-related bonus or basic salary, Executive Directors may 
choose to receive an equivalent contribution to their pension.

The Executive Directors have elected to:

T A Howkins 

c f Hill  
p g Hetherington  

 Restrict pension contribution to 
£50,000 and receive the balance of the 
pension contribution as an additional 
cash payment
Receive the full pension contribution
 Receive the full pension contribution as 
an additional cash payment

Benefits
The Group provides a range of benefits to employees, including 
private health cover and health club membership. The Executive 
Directors are entitled to participate in these non-cash benefits on 
equal terms with all other staff. 

Performance-related bonuses
For the financial year ending 31 May 2013, the Remuneration 
Committee will implement changes to both the Executive 
Directors’ and the general staff bonus scheme in order to rebalance 
financial and strategic goals. In doing so, the committee will 
incorporate both financial and non-financial measures into bonus 
arrangements. The Executive Director bonus scheme will be set so 
that 75% of the maximum award is dependent on EPS growth, and 
25% of the maximum award is determined based on  
non-financial performance measures – for example platform 

reliability and availability, risk management, customer satisfaction 
and operational delivery. The general staff bonus scheme, which 
applies to the vast majority of the Group’s employees, and which 
until now has been driven solely by revenue performance, will be 
changed to incorporate the same non-financial measures. 

For the year ending 31 May 2013, the Remuneration Committee 
has also recalibrated the bonus scheme performance targets in 
relation to the EPS growth measure, in order to reflect business 
performance and economic conditions. The maximum award 
payable based on EPS growth is 150% of salary for EPS growth of 
at least 10%. Bonus payments, as a percentage of salary, increase 
with growth in EPS on a tiered linear scale up to the maximum 
award. The committee feels that the EPS targets represent an 
appropriate balance between a stretching target and one which is 
not completely unachievable given current economic conditions. 
The maximum award payable based on non-financial performance 
measures is 50% of salary. Thus the total maximum award from 
both financial and non-financial measures for the Executive 
Directors is 200% of salary. 

The Remuneration Committee retains the right to reduce, but  
not increase, the bonuses payable, if it considers that the formulaic 
EPS growth measure has not produced an appropriate bonus 
outcome. The non-financial measure is entirely at the discretion  
of the committee.

In line with the final FSA Code rules on disclosure of remuneration 
published in December 2010, there is a deferral element in the 
bonus scheme. The first £100,000 of any bonus granted, plus one 
third of the remainder, is to be paid in cash, with the excess balance 
deferred for 12 months and provided in shares. The cash elements 
of performance-related bonuses are paid in full within three 
months of the year-end.

62 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

63

CoRpoRAte GoVeRnAnCe RepoRt (continued)

DIrECTOrS’ rEMunErATIOn rEPOrT (continued)

Future remuneration policy: remuneration 
arrangements for Executive Directors in future periods
Long-term value-sharing plans vesting beyond the year 
ending 31 May 2013
The value-sharing plan (VSP), which was approved by 
shareholders in 2010, comprises annual awards, providing the 
Executive Directors and other senior staff with a pre-defined 
number of shares for each £10.0 million of surplus shareholder 
value created over three years above a hurdle. Surplus value is 
calculated under two criteria:

(i)   Value created from the difference between the Total  

Shareholder Return (TSR) of IG Group Holdings plc and that  
of the FTSE350 Financial Services Index, multiplied by the  
IG Group Holdings plc starting market capitalisation, defined as 
the average market capitalisation in the three months to 31 May,  
in the year in question 

(ii)  Growth in profit before taxation (PBT) multiplied by a fixed 
multiple determined by the IG Group Holdings plc starting 
market capitalisation, plus net equity cash flows to shareholders 
above a hurdle return. For example, for the 2011 VSP the hurdle 
return was 12% per annum, with the multiple being 10.753 

For Executive Directors, 60% of the shares will vest on growth in 
market capitalisation plus net equity cash flows to shareholders 
(i.e. TSR), over and above the equivalent return from investing in 
the FTSE 350 Financial Services Index. 40% of shares will vest on 
growth in PBT (times a fixed multiple plus net equity cashflows to 
shareholders) over and above the hurdle rate. 

The hurdle rate for the 2012 VSP, at which the profit before tax 
element of the VSP awards vest, was reviewed against a number of 
comparable measures, with support from Kepler Associates, by the 
Remuneration Committee during the year. As a result of this review 
the hurdle rate has remained unchanged at 12% per annum. 
The 60/40 ratio between TSR and PBT applies only to Executive 

Directors. Code Staff and other senior employees are paid on either 
a 50/50 TSR and PBT split or a 40/60 TSR and PBT ratio, depending 
on seniority and role. 

The decision to split the awards on this basis was made by  
the Remuneration Committee (after taking advice from Kepler 
Associates). It was agreed that the Executive Directors are  
better placed to influence the performance of the Group relative  
to its peers. 

The Remuneration Committee considers that profit before taxation 
(excluding impairment of goodwill and intangibles) is the best 
internal measure of the Group’s financial performance as it is 
highly visible and regularly monitored and reported. The use of TSR 
introduces an element of relative performance into the Group’s 
remuneration package, which is intended to protect against 
general stock market movements and focus more closely on the 
value created for shareholders by management, over and above 
that delivered by peers. 

The blend of PBT and TSR measures provides strong alignment with 
shareholder interests and provides an appropriate balance between 
internal and external, as well as absolute and relative, performance.

For all employees, including the Executive Directors, 50% of shares 
vest at the end of the three-year period and 50% are deferred for a 
further year.

Awards made under the VSP are discussed further in note 30 to the 
financial statements.

64 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

Corporate governance: Directors’ remuneration report

Actual remuneration: Implementation of remuneration policy in the current year
This section sets out the remuneration of the Executive Directors for the year ended 31 May 2012. 

Audited information
Directors’ remuneration
The remuneration of the Executive Directors who served during the year was as follows:

Executive Directors:
T A Howkins
C F Hill 
P G Hetherington
A R MacKay

Non-Executive Directors:
J R Davie
D M Jackson
N B le Roux
R P Yates
D Currie
S G Hill

performance-related bonuses(2)

Basic  
salary and 
fees 
£000

Other  
benefits and  
payments(1) 
£000

paid in 
cash(3)
£000

deferred 
into shares 
£000

pension 
elections(4)
£000

Year ended 
2012
£000

Year ended 
2011
£000

414
290
249
279

1,232

180
63
50
50
50
50

1,675

1
1
1
1

4

-
-
-
-
-
-

4

347
255
276
470

472
310
337
83

1,348

1,202

-
-
-
-
-
-

-
-
-
-
-
-

1,348

1,202

-
-
-
-

-

-
-
-
-
-
-

-

1,234
856
863
833

3,786

180
63
50
50
50
50

460
302
250
284

1,296

160
63
50
50
50
4

4,229

1,673

(1) All Executive Directors are entitled to receive professional subscriptions, private health cover and 50% of health club membership  

(2) The first £100,000 of any bonus granted, plus one third of the remainder, is to be paid in cash with the excess balance deferred for 12 months and provided in shares

(3)  T A Howkins, P G Hetherington and A R Mackay were paid additional cash bonuses of £11,000, £7,000 and £8,000 respectively in relation to the LTIP awards granted on  

30 September 2008

(4)  Executive Directors can elect to receive pension contributions in lieu of performance-related bonuses and salary. These contributions are deducted in the remuneration  

table and included within pension entitlements below, inclusive of employers’ National Insurance

Pension contribution

T A Howkins
C F Hill(1)
P G Hetherington
A R MacKay

2012
£000

62

44
37
42

185

2011
£000

58

4
74
73

209

(1) C F Hill was appointed to the Board on 26 April 2011 

There were no pension contributions made for the Non-Executive 
Directors during the year ended 31 May 2012.

Gains made by Directors on share options
The table below shows gains made by individual Directors from 
the exercise of share options during the year. The gains are 
calculated by reference to the share price as at the respective 
exercise date, although the shares may have been retained.

T A Howkins
C F Hill(1)
P G Hetherington
A R MacKay

(1) C F Hill was appointed to the Board on 26 April 2011

2012 
£000

422
-
457
385

1,264

2011  
£000

1,634
-
366
368

2,368

65

 
CoRpoRAte GoVeRnAnCe RepoRt (continued)

DIrECTOrS’ rEMunErATIOn rEPOrT (continued)

Actual remuneration: Implementation of remuneration policy in the current year (continued)
Linking variable remuneration to performance and strategy
The table below summarises the types of variable remuneration that have vested on the basis of the actual financial performance for the 
year ended 31 May 2012, alongside the actual financial performance for the period.

Other remuneration disclosures 
Total Shareholder Return 
The following graph illustrates the performance of IG Group Holdings plc ordinary shares measured by Total Shareholder Return  
(share price growth plus dividends paid) in the five-year period from 1 June 2007.

Corporate governance: Directors’ remuneration report

ACTuAL PErFOrMAnCE

The Directors consider the most appropriate benchmarks to be:

vArIABLE rEMunErATIOn 
MEASurE

TArGET

fY12 bonus

Bonus award of 150% of basic salary is payable 
for EPS growth of 12%, with maximum award of 
200% payable for EPS growth in excess of 15%

Actual EPS growth for the year was 14.7%, which 
resulted in a bonus of 195.098% of salary for each 
of the Executive Directors. The total performance-
related bonuses payable to the Executive Directors 
were £2,524,000, of which £1,202,000 is subject to 
mandatory deferral into shares

fY11 deferred bonus

Not applicable

No bonus deferral required in FY11(1)

31 may 2009 long-term 
incentive plan issued on  
30 September 2008

Compound annual growth in share price over 
the three-year period to 31 May 2011. (Base 
price = 306.8p)

36.36% of the share price awards vested

Growth in diluted adjusted earnings per share 
over the three-year period to 31 May 2011

43.26% of earnings per share awards vested

Awards vested on 30 September 2011

(1) C F Hill was granted an additional bonus on appointment of £270,000, of which £113,000 was deferred into shares of the Company vesting in July 2012 

An overview of the actual performance for each of the Key Performance Indicators above is detailed within the Business Review section.

Long-term incentive plans
Long-term incentive plans (LTIPs) were previously awarded to 
management, including the Executive Directors. LTIPs vest if 
specific performance targets are achieved and are conditional 
upon continued employment at the vesting date. Performance 
is measured using the compound annual growth rate in diluted 
adjusted earnings per share over the three-year vesting period 
and also share price growth over a defined six-week period. For 
each award a minimum performance target must be achieved 
before any shares vest, and the awards vest fully once the 
maximum performance target is achieved. 

Distribution statement
The table below, in line with the proposals set out in the Executive 
Remuneration discussion paper published by the Department for 
Business Innovation & Skills, is a distribution statement illustrating 
how executive remuneration compares with other dispersals of 
the Group.

Total executive remuneration including base salary, other benefits, 
current year bonus (including amounts deferred) and pensions for 
the four Executive Directors was £4.0 million for the year ended  
31 May 2012.  

In order to obtain tax-favoured treatment for the participants, up 
to 100% of the ultimate value of the LTIP awards made in the year 
ended 31 May 2009, was delivered to the participants using HM 
Revenue and Customs (HMRC) approved options. These options 
had exactly the same vesting and exercise conditions as the 2009 
LTIP awards. To ultimately exercise a 2009 LTIP award, a participant 
will have to first exercise the respective approved plan option and 
use the IG Group Limited shares acquired as ultimate payment for 
the LTIP award.

A final LTIP award was made in the year ended 31 May 2010, and 
this will vest on 25 September 2012 with the same conditions as 
explained above for the 2009 LTIP award.

66 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

comparator  
distribution

Dividends (interim paid and final 
declared dividend for 2012)
Corporate taxation paid (refer to 
the Group cash flow statement)

Total remuneration costs (refer to 
note 8 of the financial statements)
Capital investment (refer to the 
Group cash flow statement)(2)

Amount paid in 
the year ended 
31 may 2012
£m

distribution 
percentage(1)

81.6

57.6

92.7

9.1

4. 9%

6.9%

4.3%

44.0%

(1)  The distribution percentage is calculated as the total remuneration for the 

Executive Directors divided by the comparator distribution amount 

(2)   Capital investment calculated as the total cash outflow in relation to property, 
plant and equipment and intangible assets for the year ended 31 May 2012

   The FTSE 250 as it represents a broad equity market index of which the Company is a constituent member
   The FTSE 350 Financial Services Index, given this is the benchmark index for the Group’s value-sharing plan

The figures have been rebased to 100 at 1 June 2007 in order to aid comparison.

IG Group

FTSE 250

FTSE 350 Financial Services Index

250

200

150

100

50

0

Jul-07

Sep-07

N ov-07

Jan-08

M ar-08
M ay-08

Sep-08
Jul-08

N ov-08

Jan-09

M ay-09
M ar-09

Sep-09
Jul-09

N ov-09

Jan-10

M ar-10

M ay-10

Sep-10
Jul-10

N ov-10

Jan-11

M ay-11
M ar-11

Jul-11
Sep-11

N ov-11

Jan-12

M ay-12
M ar-12

Interests in share capital 
The Directors who served during the year and their beneficial interests in the share capital of the Company were as follows:

31 may 
2012 
Ordinary 
shares

31 may 
2012 
preference 
shares

31 may 
2011 
Ordinary 
shares

31 may 
2011 
preference 
shares

J R Davie
T A Howkins
P G Hetherington
A R MacKay
D M Jackson
N B le Roux
R P Yates
D Currie
C F Hill
S G Hill

400,000
3,891,389
256,012
574,251
-
-
25,000
-
-
111,736

-
10,000
10,000
10,000
-
10,000
-
-
-
-

530,000
3,800,000
200,833
494,690
-
75,000
25,000
-
-
-

The market price of the Company’s ordinary shares on 31 May 2012 was 433.1p and the high and low share prices in the year were  
502.5p and 393.6p respectively. 

The Directors’ interests in share capital have remained unchanged between the year-end and the date of the Annual Report. 

-
10,000
10,000
10,000
-
10,000
-
-
-
-

67

 
CoRpoRAte GoVeRnAnCe RepoRt (continued)

DIrECTOrS’ rEMunErATIOn rEPOrT (continued)

Other remuneration disclosures (continued)

Audited information
Interests in value-sharing and long-term incentive plans

T A Howkins

 Earnings per share award
 Share price growth award
 Earnings per share
 Share price growth award
 Earnings per share award
 Share price growth award
 Value-sharing profit award – 3 year
 Value-sharing profit award – 4 year
 Total Shareholder Return award – 3 year
 Total Shareholder Return award – 4 year
 Value-sharing profit award – 3 year
 Value-sharing profit award – 4 year
 Total Shareholder Return award – 3 year
 Total Shareholder Return award – 4 year

C F Hill

 Value-sharing profit award – 3 year
 Value-sharing profit award – 4 year
 Total Shareholder Return award – 3 year
 Total Shareholder Return award – 4 year

Share price 
at award 
date

number as 
at 31 may 
2011

Award date

number 
awarded 
during the 
year

number 
lapsed 
during the 
year

number
exercised 
during the 
year

number as 
at 31 may 
2012

 23 Jul 07
 23 Jul 07
 30 Sep 08
 30 Sep 08
 25 Sep 09
 25 Sep 09
 29 Oct 10
 29 Oct 10
 29 Oct 10
 29 Oct 10
 20 Jul 11
 20 Jul 11
 20 Jul 11
 20 Jul 11

 312.25p
 312.25p
 313.75p
 313.75p
 318.80p
 318.80p
 528.50p
 528.50p
 528.50p
 528.50p
 450.00p
 450.00p
 450.00p
 450.00p

 151,672
 11,701
 174,917
 174,918
 166,248
 166,249
 117,511
 117,512
 176,267
 176,268
 -
 -
 -
 -

 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 167,099
 167,098
 250,648
 250,648

 -
 -
 (99,248)
 (111,318)
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

 -
 -
 (49,654)
 (41,735)
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

 151,672
 11,701
 26,015
 21,865
 166,248
 166,249
 117,511
 117,512
 176,267
 176,268
 167,099
 167,098
 250,648
 250,648

 1,433,263

 835,493

 (210,566)

 (91,389)

 1,966,801

Share price 
at award 
date

number as 
at 31 may 
2011

Award date

number 
awarded 
during the 
year

number 
lapsed 
during the 
year

number
exercised 
during the 
year

number as 
at 31 may 
2012

 20 Jul 11
 20 Jul 11
 20 Jul 11
 20 Jul 11

 450.00p
 450.00p
 450.00p
 450.00p

 -
 -
 -
 -

 -

 100,259
 100,259
 150,389
 150,389

 501,296

 -
 -
 -
 -

 -

 -
 -
 -
 -

 -

 100,259
 100,259
 150,389
 150,389

 501,296

Corporate governance: Directors’ remuneration report

P G Hetherington

Earnings per share award
Share price award
Earnings per share award
Share price growth award
Value-sharing profit award – 3 year
Value-sharing profit award – 4 year
Total Shareholder Return award – 3 year
Total Shareholder Return award – 4 year
Value-sharing profit award – 3 year
Value-sharing profit award – 4 year
Total Shareholder Return award – 3 year
Total Shareholder Return award – 4 year

A R MacKay

Earnings per share award
Share price award
Earnings per share award
Share price growth award
Value-sharing profit award – 3 year
Value-sharing profit award – 4 year
Total Shareholder Return award – 3 year
Total Shareholder Return award – 4 year
Value-sharing profit award – 3 year
Value-sharing profit award – 4 year
Total Shareholder Return award – 3 year
Total Shareholder Return award – 4 year

Share price 
at award 
date

number as 
at 31 may 
2011

Award date

number 
awarded 
during the 
year

number 
lapsed 
during the 
year

number
exercised 
during the 
year

number as 
at 31 may 
2012

30 Sep 08
30 Sep 08
25 Sep 09
25 Sep 09
29 Oct 10
29 Oct 10
29 Oct 10
29 Oct 10
20 Jul 11
20 Jul 11
20 Jul 11
20 Jul 11

313.75p
313.75p
318.80p
318.80p
528.50p
528.50p
528.50p
528.50p
450.00p
450.00p
450.00p
450.00p

105,611
105,611
125,471
125,471
73,445
73,445
110,167
110,168
-
-
-
-

-
-
-
-
-
-
-
-
100,259
100,259
150,389
150,389

(59,924)
(67,211)
-
-
-
-
-
-
-
-
-
-

(45,687)
(38,400)
-
-
-
-
-
-
-
-
-
-

-
-
125,471
125,471
73,445
73,445
110,167
110,168
100,259
100,259
150,389
150,389

829,389

501,296

(127,135)

(84,087)

1,119,463

Share price 
at award 
date

number as 
at 31 may 
2011

Award date

number 
awarded 
during the 
year

number 
lapsed 
during the 
year

number
exercised 
during the 
year

number as 
at 31 may 
2012

30 Sep 08
30 Sep 08
25 Sep 09
25 Sep 09
29 Oct 10
29 Oct 10
29 Oct 10
29 Oct 10
20 Jul 11
20 Jul 11
20 Jul 11
20 Jul 11

313.75p
313.75p
318.80p
318.80p
528.50p
528.50p
528.50p
528.50p
450.00p
450.00p
450.00p
450.00p

125,413
125,413
144,291
144,292
73,445
73,445
110,167
110,168
-
-
-
-

-
-
-
-
-
-
-
-
100,259
100,259
150,389
150,389

(71,160)
(79,813)
-
-
-
-
-
-
-
-
-
-

(54,253)
(45,600)
-
-
-
-
-
-
-
-
-
-

-
-
144,291
144,292
73,445
73,445
110,167
110,168
100,259
100,259
150,389
150,389

906,634

501,296

(150,973)

(99,853)

1,157,104

68 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

69

CoRpoRAte GoVeRnAnCe RepoRt (continued)

Corporate governance: Audit Committee 

DIrECTOrS’ rEMunErATIOn rEPOrT (continued)

Other remuneration disclosures (continued)
Audited information
Code Staff aggregate remuneration
The aggregate remuneration of senior management and Code 
Staff, whose actions have a material impact on the risk profile of 
the Group, are disclosed in the following table:

executive 
directors
£000

Other  
code Staff
£000

Total
£000

2,434

1,417

2,550

1,017

820

3,370(2)

6,141

2,426

8,567

Fixed remuneration

Variable remuneration

Share-based payment 
schemes(1) 

Number of staff

4

7

11

(1)  Represents the fair value at the date of award and not the actual gain made  
on exercise of share-based payments or the income statement charge taken  
in the period 

(2)  Of the total amount disclosed £1,268,000 has been subject to  

mandatory deferral

Service contracts
Each of the Executive Directors is employed under a service 
contract with IG Group Limited (a wholly-owned intermediate 
holding company) for the benefit of the Company and the Group. 
Either the Company or the Executive Director may terminate 
this contract on six months’ notice. All service contracts are 
continuous, and contractual termination payments relate to 
the unexpired notice period. In the event of termination for 
gross misconduct, neither notice nor a payment in lieu of notice 
will be given. When considering payments in the event of 
termination, the Remuneration Committee takes into account 
individual circumstances. Relevant factors include the reasons for 
termination, contractual obligations and cash, share and  
long-term incentive plan and pension plan rules. There are 
no special provisions for compensation in the event of loss of 
office. The effective dates of the service contracts for each of the 
Executive Directors as at the date of this report are:

T A Howkins 
C F Hill 
P G Hetherington 
A R MacKay 

12 April 2005
18 January 2011
12 April 2005
12 April 2005

Group Chairman and Non-Executive Directors
The Non-Executive Directors do not have service contracts with 
the Company, but instead have letters of appointment under 
which they receive fees reflecting their individual responsibilities 
and membership of Board committees. Each Non-Executive 
Director is appointed for an initial term of twelve months, with 
appointment continuing indefinitely subject to re-election, but 
capable of being terminated on three months’ notice. 

The Remuneration Committee determines the fees for the Group 
Chairman and the Board is responsible for the Non-Executive 
Directors’ fees. The Non-Executive Directors are not involved 
in any discussions or decisions by the Board about their own 
remuneration. The Group Chairman and other Non-Executive 
Directors will receive an inflationary increase in fees for the year 
ending 31 May 2013.

On behalf of the Board

Christopher Hill  
Chief Financial Officer
17 July 2012 

AuDIT COMMITTEE

Martin Jackson, Chairman of  
the Audit Committee, gives  
his review of the committee’s  
activities during the  
financial year

Chairman’s overview 
During the year, the Audit Committee carried out its 
responsibilities to review results and formal announcements of 
the Group, and also reviewed the risk management framework 
and system of internal controls. Given the importance of 
managing the appropriate segregation of client monies, the 
committee applied additional focus to this area as well as giving 
further consideration to the audit/non-audit policy with regard to 
using professional advisers and the Group’s Auditors.

Audit Committee –  
membership and attendance

Scheduled  
meetings  
eligible to attend

Scheduled  
meetings  
attended

chairman of Audit committee

Martin Jackson
Independent non-executive directors
David Currie
Roger Yates

4

4
4

4

4
4

All Audit Committee members are independent Non-Executive 
Directors who can draw on considerable, recent, financial  
services experience. 

The Chief Financial Officer, Group Financial Controller, Head of 
Internal Audit, Global Head of Legal and Compliance, Head of UK 
Compliance, Company Secretary and the external auditors attend 
the Audit Committee by invitation appropriate to the matters 
under consideration. Other Directors, representatives from the 
finance function and other areas of the business attend the Audit 
Committee as necessary. 

The committee normally meets four times a year and as and 
when required. Members of the committee also meet privately 
in separate meetings with the Head of Internal Audit, Head of 
Compliance and external auditors to focus on respective areas of 
responsibility and to discuss any potential issues where support 
from the committee may be required to address any  
issues arising.

role of the Audit Committee
The responsibilities of the committee are to: 

   Monitor the integrity of the financial statements of the Group 
including Annual and Interim Reports, Interim Management 
Statements, Trading Updates and any other formal 
announcements relating to the Group’s financial performance, 
reviewing significant issues and judgements included
   Keep up-to-date with changes to accounting standards and 
review any changes to accounting polices each year
   Review and monitor the external auditor’s independence and 
objectivity and the effectiveness of the audit process
   Consider and make recommendations to the Board on 
appointing, re-appointing and removing the Company’s 
external auditors, which are subject to shareholder approval
   Review the effectiveness of the Group’s internal control and risk 
management systems
   Monitor and review the effectiveness of the internal audit 
function, with focus on the three-year rolling risk-based  
audit plan
   Review implementation of the FSA’s Treating Customers Fairly 
(TCF) requirements
   Review the compliance systems and controls to ensure that 
adequate procedures are in place to comply with  
regulatory obligations
   Ensure that there are suitable whistle-blowing arrangements 
for employees to raise concerns, in confidence, about possible 
wrongdoing in financial reporting or other matters

The Company Secretary drafts the agenda for each committee 
meeting, ensuring that each item in the terms of reference is 
covered at least once in the financial year, and more frequently  
if required. 

Activity during the financial year
In addition to discharging its responsibilities as described above, 
the committee focused on the following key areas:

Client money
High profile failures such as MF Global and Worldspreads have 
highlighted the importance of appropriate segregation of client 
monies. In addition, during the year, the Financial Services 
Authority (FSA) introduced additional rules in this area, namely 
the requirement for firms to appoint an approved person who 
is directly responsible for the application of appropriate controls 
over segregation and for reporting of client money positions to 
the regulator. To meet this requirement, the Group has set up 
a Client Money Committee, as reported in the following pages, 
and the Audit Committee reviewed its terms of reference and the 
work performed by internal audit in support of key processes and 
controls relating to segregation.

70 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

71

 
CoRpoRAte GoVeRnAnCe RepoRt (continued)

AuDIT COMMITTEE (continued)

Activity during the financial year (continued)
Non-audit fees
The Group audit was put to tender in the year ended 31 May 2011, 
and the successful completion of the tender process resulted in 
both the appointment of PricewaterhouseCoopers and an overall 
reduction in the audit fee. During the year, PricewaterhouseCoopers 
has completed non-audit services that commenced or related to 
work performed by them prior to their engagement as Auditors, 
and has been engaged to perform additional non-audit related 
work. The committee has carefully reviewed the nature of all non-
audit work performed by the auditors, to ensure that under no 
circumstances has work been performed which affects  
their independence. 

Detail of the Group’s audit-related fees of £409,000 and other fees 
payable to auditors of £1,099,000 for the year ended 31 May 2012 
are disclosed in note 7 to the financial statements. Other fees 
payable to auditors include £386,000, £270,000 and £248,000 in 
relation to transfer pricing, tax compliance and sales tax  
advice respectively.

This year, the committee has also updated the Group’s policy 
governing non-audit work. This updated policy was developed 
with reference to the Smith report, the APB Ethical Standard 5 
Non-Audit Services Provided to Audit Clients and the ICAEW 
Guidance for Audit Committees. The amended policy makes a 
distinction between ‘audit-related services’ and all other ‘non-audit 
services’. This distinction is important as ‘audit-related services’ are 
specifically required of the Group’s Auditor through regulatory, 
legislative or contractual requirements, in addition to the 
statutory audit services. 

Anti-bribery policy
In response to the UK Bribery Act, which came into force on 1 
July 2011, the committee oversaw the implementation of the 
Company’s anti-bribery compliance programme. This involved 
undertaking a comprehensive assessment of the nature and 
extent of the risks relating to bribery to which the Company 
is exposed, and introducing both an Anti-Bribery Policy and a 
Gifts and Hospitality Policy. The committee ensured that the 
compliance programme was adequately communicated to all 
employees, and continues to monitor and review the Company’s 
commitment to compliance with the UK Bribery Act on an  
ongoing basis. 

Compliance
The Audit Committee has continued to monitor the work of the 
compliance department during the financial year, with a focus  
on both conduct and prudential monitoring of all areas of the 
Group, as well as client money and transaction reporting and  
the Group’s development of consumer outcome initiatives 
such as Treating Customers Fairly. The compliance department 
regularly reports to the Audit Committee in relation to  
regulatory developments.

Internal audit
During the financial year, the committee reviewed the reports 
and recommendations of the internal audit function, including 
the three-year rolling risk-based internal audit plan made up of 
a mixture of different types of internal audits, which provides 
adequate coverage across the Group and ensures an appropriate 
focus to each audit. The themes from the internal audit work 
completed during the financial year were a focus on client 
money, internal audits of overseas offices and support functions. 
In addition, the committee monitored the progress on the 
implementation of the audit recommendations raised by the 
internal audit function.

The following chart highlights how the committee spent its time 
during the year ended 31 May 2012. 

Audit Committee  
Allocation of time

Statutory reporting 
Internal audit matters
Compliance
Anti-money-laundering,  
anti-bribery, anti-fraud policy
Client money
External audit matters

Martin Jackson
Chairman, Audit Committee
17 July 2012

Corporate governance: Risk Committee

Activity during the financial year
During the year, the committee monitored the overall level of 
risk faced by the Group and reviewed the design and operating 
effectiveness of the Risk Management Framework. This included  
a review of:

   Market and credit stress-testing and impact on liquidity
   Financial institution credit risk
   Individual client credit exposures
   Product margins and tiered margin structure
   Operational risk registers and Key Risk Indicators
   The impact of a potential euro break-up and mitigating actions
   Regulatory issues and developments

The following chart highlights how the committee spent its time 
during the year ended 31 May 2012.

risk Committee  
Allocation of time

Client credit risk
Operational risk
regulatory risk
Financial institution credit risk
Liquidity risk
Market risk

rISK COMMITTEE

The Risk Committee is an executive committee chaired by the 
Chief Risk Officer. The committee meets weekly to ensure that 
it deals with issues as they arise. This reflects the corporate 
commitment of senior management to play an active role in 
day-to-day risk management decision making, and sets the tone 
across the Group that risk management is central to corporate 
culture. The Board receives copies of the Risk Committee minutes.

The Risk Committee comprises the Chief Executive Officer, the 
Chief Financial Officer, the Chief Operating Officer, the Dealing 
and Operations Director, the Chief Risk Officer and other 
members of the Risk function. In addition, Roger Yates, Senior 
Independent Non-Executive Director, attends the committee 
meetings periodically. Other members of staff may also be called 
on to attend, when the committee is discussing specific matters 
appropriate to them.

Overview of the financial year
During the year the committee focused heavily on the impact of 
economic events and volatile markets on the risk profile of the 
business. Consequently, the continuing problems in the Eurozone, 
specifically the impact on its banks and the future of the currency, 
has dominated much of the committee’s agenda. The committee 
has focused particularly on the strength of bank and broking 
counterparties and monitoring client credit exposures as a result. 

role of the risk Committee
The committee’s main responsibilities are to: 

   Identify and evaluate the different risks to which the Group  
is exposed and assist the Board in defining the risk appetite  
of the Group
   Ensure that infrastructure, resources and systems are in place  
to adequately monitor and control the Group’s risks, in line with 
the risk appetite set by the Board
   Review the design, completeness and effectiveness of the Risk 
Management Framework
   Review the effectiveness of risk reporting (including timeliness 
and risk events)
   Consider and review developments and prospective changes 
in the regulatory environment, including the Group’s plans to 
influence future regulatory policies
   Ensure that all strategic transactions undergo appropriate due 
diligence before submission to the Board; particular focus is 
given to risk appetite

72 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

73

CoRpoRAte GoVeRnAnCe RepoRt (continued)

CLIEnT MOnEY COMMITTEE

The Client Money Committee is an executive committee. 
The committee meets fortnightly and is chaired by the Chief 
Financial Officer. It is attended by the Chief Risk Officer, the Group 
Head of Legal and Compliance, the Group Financial Controller 
and members of the risk, finance, compliance and other 
business functions.

Overview of the financial year
The Client Money Committee was set up during the year to 
monitor the design and effectiveness of the Group’s framework of 
processes and controls for segregating client monies. Regulatory 
authorities have placed an increased emphasis on client money 
segregation and, in particular, the FSA requires all firms to 
designate a named individual who is responsible for overseeing 
that firm’s processes for segregating client funds. In addition, the 
Group is required to provide monthly reporting to the FSA on a 
number of client money related metrics. 

Furthermore the Group has engaged PricewaterhouseCoopers 
(PwC LLP) to provide independent assurance on our client asset 
segregation processes and controls, so that it may reassure 
customers as to the control environment over money held by 
the Group on their behalf. The final report will be available to 
clients. This assurance work is over and above PwC LLP’s reporting 
requirements to the Group’s various regulators.

role of the Client Money Committee
The main responsibilities of the committee are to:

   Ensure that internal systems, controls, processes and 
procedures are operating effectively to maintain and safeguard 
the protection and segregation of client money
   Ensure compliance with applicable legislation concerning the 
protection and segregation of client money
   Review the accuracy and timeliness of the FSA client  
money reporting
   Review any breaches of client money legislation and ensure 
that process and controls are appropriately rectified 
   Monitor daily client money reports prepared by the  
finance department
   Respond to consultation papers that relate to client money
   Implement appropriate client money and asset resolution 
packs required for each FSA-regulated entity, and subsequently 
oversee their ongoing maintenance
   Review and respond to issues raised by external auditors 
in connection with regulatory audits of client money and 
assurance reports over controls and their operation

Activity during the financial year
The committee’s main activities during the financial year included:

The Directors are pleased to submit their report together with the 
Group financial statements for the year ended 31 May 2012.

DIrECTOrS’ STATuTOrY rEPOrT

   Review of global client money regulatory requirements
   Review of processes and controls over client money 
segregation in each regulatory jurisdiction
   Review of external auditor opinions on client money
   Review of internal audit reports on client money
   Design and implementation of management processes 
required to monitor and complete FSA client money reporting
   Review of financial institution counterparty risk on banks 
holding client money
   Review of the implications of the failure of a bank holding  
client money

The activity of the Client Money Committee is reported to the 
Risk Committee on an annual basis. If necessary, the Chairman of 
the Risk Committee will provide a report to the Board and/or the 
Audit Committee on any pertinent issues. 

The following chart highlights how the Committee spent its time 
during the year ended 31 May 2012. 

Client Money Committee  
Allocation of time

Processes and controls
Client money reporting
regulatory compliance
regulatory developments
Business and industry  
developments
Client money placement

relations with shareholders
The Board recognises the importance of communications 
with shareholders. The Chairman’s statement, Chief Executive’s 
review and the Operating and Financial Review include detailed 
reviews of the business and future developments. There is regular 
dialogue with institutional shareholders, including presentations 
by management around the time of the Group’s preliminary 
announcement of the year-end results and at the half-year.  
These presentations are made available on the Group’s website at  
www.iggroup.com, which also provides information to 
shareholders and prospective shareholders. Feedback is provided 
to the Board following these investor presentations of any views or 
concerns expressed by shareholders.

The Board uses the Annual General Meeting (AGM) to 
communicate with private and institutional investors and 
welcomes their participation. The Chairman aims to ensure that all 
of the Directors, including the Chairmen of the Remuneration and 
Audit Committees, are available at the AGM to answer questions. 
The Annual Report and notice of the AGM are sent, or made 
available on the Group’s website at www.iggroup.com, to the 
shareholders at least 20 working days prior to the meeting  
being held.

Roger Yates, the Senior Independent Director, is available to meet 
shareholders on request and to ensure that the Board is aware of 
shareholder concerns not resolved through other mechanisms for 
shareholder communication.

The Chairman and the Senior Independent Director provide 
feedback to the Board of any views or concerns expressed to them 
by shareholders.

risk management and internal controls
The Group is exposed to a number of business risks in providing 
products and services to its clients. The Board is responsible for 
establishing the overall appetite for these risks, which is detailed 
and approved in the risk appetite statement. The Risk Management 
Framework is supported by a system of internal controls that is 
designed to embed the management of business risk throughout 
the Group. Both the risks to which the Group is exposed and the 
Risk Management Framework are outlined in the Managing Our 
Business Risk section of the business review. 

Internal control
Management has designed and implemented a system of internal 
control to manage, rather than eliminate, the risk of failure to 

Corporate governance: Directors’ statutory report

achieve business objectives and provide reasonable, but not 
absolute, assurance against the risk of material misstatement  
or loss.  

Management is also responsible for establishing and maintaining 
adequate internal control over financial reporting. Internal controls 
over financial reporting are carried out under the supervision of the 
Chief Financial Officer to provide reasonable assurance regarding 
the reliability of financial reporting and the preparation of the 
consolidated financial statements for external reporting purposes, 
in accordance with International Financial Reporting Standards 
(IFRS) as adopted by the European Union and the International 
Accounting Standards Board (IASB). 

Internal controls over financial reporting focus on the most material 
financial statement items and include policies and procedures that 
pertain to the maintenance of records that:

   Fairly reflect transactions and dispositions of assets, accurately 
and in reasonable detail
   Provide reasonable assurance that transactions are recorded 
as necessary to permit preparation of financial statements in 
accordance with IFRS
   Ensure that receipts and expenditures are being made  
only in accordance with authorisations by management  
and the Directors
   Provide reasonable assurance regarding prevention or timely 
detection of unauthorised acquisition, use or disposition of assets 
that could have a material effect on the financial statements 

The Annual Report is reviewed by the Audit Committee and the 
Board prior to publication.

Internal control systems, no matter how well designed, have 
inherent limitations and may not prevent or detect misstatements. 
Also, projections of any evaluation of effectiveness to future 
periods are subject to the risk that internal controls may become 
inadequate because of changes in conditions, or that the degree of 
compliance with the policies or procedures may deteriorate.

Review of risk management and internal controls
The Risk Management Framework has been in place for the full year 
under review and up to the date of approval of the Annual Report, 
and is in accordance with the Turnbull guidance, Internal Control: 
Revised Guidance for Directors on the Combined Code, published 
by the Financial Reporting Council.

The Board and Audit Committee have reviewed the design 
and effectiveness of managements’ system of internal control 
covering financial, operational and compliance controls and risk 
management systems. No significant weaknesses were identified 
during this review.

74  | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

75

CoRpoRAte GoVeRnAnCe RepoRt (continued)

DIrECTOrS’ STATuTOrY rEPOrT (continued)

Accountability and audit
A statement of the Directors’ responsibilities in respect of the 
financial statements is set out immediately prior to the financial 
statements, and a statement regarding the use of the going 
concern basis in preparing these financial statements is given later 
in this report.

The independent Auditors’ report, which sets out the Auditors’ 
reporting responsibilities, is also given immediately prior to the 
financial statements.

Principal activities
An overview of the principal activities of the Group is provided in 
the business review. 

Operations outside the United Kingdom
In line with strategic objectives, the Group has branches in each 
of Australia, South Africa, France, Germany, Italy, Luxembourg, the 
Netherlands, Portugal, Spain and Sweden. 

Review of business and future developments
A review of the Group’s progress, outlining developments during 
the year and giving an indication of future developments, is 
provided in the business review. The business review also covers an 
analysis of the financial position of the Group at the year-end and 
Key Performance Indicators.

Results
The Group’s statutory profit for the year, after taxation amounted 
to £136,760,000 (2011: loss of £25,292,000), of which a profit of 
£136,792,000 (2011: loss of £25,453,000) is attributable to the equity 
members of the Company. 

Related party transactions
Details of related party transactions are set out in note 34 to the 
financial statements.

Subsequent events
On 17 July 2012, Andrew MacKay, Director of Corporate Strategy, 
announced his decision to step down from the Board with effect 
from 31 July 2012, as noted in the Chairman’s statement and Chief 
Executive’s review.

Dividends
The Directors recommend a final ordinary dividend of 16.75 pence 
per share, amounting to £60,769,000, making a total of 22.5 pence 
per share and £81,628,000 for the year. Dividends are recognised 
in the financial statements in the year in which they are paid, or in 
the case of a final dividend, when approved by the shareholders. 
The amount recognised in the financial statements, as described in 
note 14, is made up of this financial year’s interim dividend and the 
final dividend from the previous year, which were both paid during 
the financial year. 

The final ordinary dividend, if approved, will be paid on 23 October 
2012 to those shareholders on the register at 21 September 2012. 

Directors and their interests
Biographical details of the Directors who held office at the end of 
the year are given at the beginning of this Corporate Governance 
Report. Details of the service contracts for those Directors and the 
Directors’ interests in the share capital of the Company are set out in 
the Directors’ remuneration report.

Share capital 
Details of the Company’s equity and preference share capital are 
given in notes 27 and 26 respectively to the financial statements. 
Details of the Group’s required regulatory capital are disclosed 
in note 37 to the financial statements and in the Operating and 
Financial Review. 

The Group purchases its own shares in order to satisfy awards under 
the Group’s share incentive plan schemes and the Group issues 
shares in respect of long-term incentive plan and value-sharing 
plan schemes. Details of the shares held by the Group’s Employee 
Benefit Trusts and the amounts paid during the year are disclosed 
in note 28 to the financial statements.

Major interests in shares
Notifications shown below have been received by the Company  
of shareholdings of three percent or more of the issued ordinary 
share capital:

As at 17 july 2012
number of 
shares

%

As at 31 may 2012
number of 
shares

%

18,569,298

5.11

18,569,298

5.11

18,219,714

5.01

18,219,714

5.01

18,150,880

5.00

18,150,880

5.00

17,863,943

4.92

17,863,943

4.92

17,774,188

4.89

17,774,188

4.89

17,564,421

4.83

17,564,421

4.83

16,555,321

4.56

16,555,321

4.56

Black Rock Inc.

Cantillon Capital 
Management LLC

Massachusetts Financial 
Services Company

Investec Asset 
Management Limited

Ameriprise Financial Inc. 
and its group

Standard Life Investments 
Limited

Artemis Investment 
Management Limited

JP Morgan Chase & Co

15,830,307

4.36

15,830,307

4.36

Legal and General  
Group plc

Ignis Investment Services 
Limited                                            

14,287,840

3.93

14,287,840

3.93

11,851,906

3.26

11,851,906

3.26

Prudential plc

11,066,417

3.05

11,066,417

3.05  

Corporate governance: Directors’ statutory report

Independent auditors
A resolution to re-appoint the Group’s Auditors, 
PricewaterhouseCoopers LLP, will be put to shareholders at the 
forthcoming AGM on 18 October 2012.

Going concern
The Directors have prepared the financial statements on a going 
concern basis, which requires the Directors to have a reasonable 
expectation that the Group has adequate resources to continue in 
operational existence for the foreseeable future.

The Directors have reviewed the Group’s processes to control 
the financial risks to which the Group is exposed, its available 
liquidity, its regulatory capital position and the annual budget. 
As a result of this review, the Directors have a reasonable 
expectation that the Group has adequate resources to continue 
in operational existence for the foreseeable future. For this reason, 
they continue to adopt the going concern basis in preparing the 
financial statements.

Directors’ statement as to disclosure of information  
to auditors
So far as each person who was a Director at the date of approving 
this report is aware, there is no relevant audit information, being 
information needed by the Auditors in connection with preparing 
their report, of which the Auditors are unaware. Each Director 
has taken all the steps that he is obliged to take as a Director in 
order to make him aware of any relevant audit information and to 
establish that the Auditors are aware of that information. 

Change of control
Following any future change of control of the Company, the 
Group’s banking facilities, which are currently undrawn (refer to 
note 36 of the financial statements), will be cancelled and any 
obligations will become immediately due and payable. 

Annual General Meeting
The Group’s Annual General Meeting will be held on 18 October 
2012. Details of the resolutions to be proposed at the Annual General 
Meeting are set out in a separate circular sent to all shareholders.

Registered number 
The registered number of IG Group Holdings plc is 04677092. 

Conflicts of interest
In accordance with the Companies Act 2006, all Directors must 
disclose both the nature and extent of any potential or actual 
conflicts with the interests of the Company. The articles of 
association allow the Board to authorise potential conflicts that 
may arise and to impose such conditions or limitations as it sees 
fit. There were no conflicts of interest raised in the year.

Insurance and indemnities
The Group purchases appropriate liability insurance for all 
Directors and officers.

Supplier payment policy and practice
The Group does not follow any stated code on payment practice. 
It is the Group’s policy to agree terms of payment with suppliers 
when agreeing the terms for each transaction and to abide by 
those terms. Standard terms provide for payment of all invoices 
within 30 days after the date of the invoice except where different 
terms have been agreed with the supplier at the outset. There 
were 4.9 creditor days of suppliers’ invoices outstanding at the 
year-end (2011: 5.5) for the Group. 

Donations
The Group made no political donations in the year (2011: £nil). 
The Group made charitable donations of £56,667 in the year 
(2011: £119,036) as follows:

Employee-matched giving (various causes) 
Everest Challenge 
Volunteer Reading Help 
The Red Cross 
Shakespeare’s Globe 
Specialist schools  
Other 

£

8,676

2,000

3,000

1,339

2,500

30,000
9,152

56,667

76 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

77

CoRpoRAte GoVeRnAnCe RepoRt (continued)

COrPOrATE SOCIAL rESPOnSIBILITY

Business standards
We recognise the fundamental importance of a reputation for 
honesty and transparency in the financial services industry, and 
commitment to these values is a cornerstone of our success. The 
Group applies high standards across its businesses, and we also 
support and adhere to high standards of corporate governance – 
as set out in the Corporate Governance Report and the statement 
by the Directors in compliance with the Combined Code.

Our commitment to high standards is embodied within each  
of the following service offerings and behaviours:

Commitment to Treating Customers Fairly (TCF)
   As set out in the business review, we are fully committed to 
the FSA’s Treating Customers Fairly (TCF) initiative and have 
developed a scorecard of measures to monitor how we treat 
our clients
   Central to the Group’s TCF policy is the quality of our order 
execution. We offer near-instantaneous execution, with 
around 99% of client orders accepted automatically. We never 
re-quote prices and, within our set margin of tolerance, we 
will accept orders even if the market moves. Our innovative 
price-improvement technology enables customers to receive a 
better price if one becomes available as a trade is executed

Limiting client losses
   We have a number of service offerings that aim to limit 
client losses: for example, we offer clients the ability to 
attach guaranteed stops to positions so that the maximum 
possible loss to the client is known at the outset of the trade. 
Additionally, our close-out monitor (COM), which automatically 
liquidates client positions where their margin has been 
significantly eroded, also aims to limit potential client losses.  
At 31 May 2012 98.8% of all client accounts are either subject 
to guaranteed stops or the automatic COM procedure. Further 
details are set out in note 36 to the financial statements

Protection of our clients’ data and funds
   We prioritise the security of our clients’ information and  
funds and have achieved the ISO 27001 certificate for 
Information Security 
   We segregate all funds for individuals, whether required  
by regulation or not

Client services
Impeccable client service is at the heart of our commitment to 
the responsible treatment of all our clients. Our large team of 
highly-trained, dedicated client service staff delivers a professional 
and responsive value-based approach to client service. 

Client support and education
   We provide extensive educational resources for clients, 
including enrolling new clients on our introductory education 
programme, TradeSense, promoting responsible trading, and 
a wide range of client seminars and webinars, available online 
and in person

Our people 
The Group is rapidly growing and provides a fast-moving and 
successful working environment. The Group has over 1,000 
employees working in 14 countries globally. Our employees  
take pride in what we have achieved and have a strong sense  
of belonging. 

Client suitability 
We have a number of procedures to ensure that our products 
reach the right audience and that our clients understand how our 
products work:
   Our products are not suitable for everyone. It is for this reason 
that we apply strict rules to ensure that we only promote our 
products to the right audience. We also apply strict rules to 
ensure that any promotion is clear, fair and not misleading, and 
contains a balanced description of risks alongside the benefits 
of our product
   Before we allow clients to open an account, we will undertake 
an assessment to determine whether our products are 
appropriate or suitable for the client in question. This involves 
asking the client about their trading knowledge and experience 
and about their income and savings. Based on the results of 
this assessment, we may choose to provide the client with a 
warning about the appropriateness of the account or we may 
decline to open an account

The Group appreciates that the quality of its employees is crucial 
to the success of the business, and offers competitive packages to 
recognise past performance and retain key talent in the future. The 
Group pays performance-related bonuses to most staff and makes 
awards under long-term incentive and value-sharing plans to key 
personnel. In addition, the opportunity to acquire shares under 
various share incentive plans has been made available to all UK, 
Australian and US staff. We also provide a range of other benefits to 
employees, including pension contributions, where in the UK the 
Group contributes up to 10% of the employee’s basic salary to the 
employee’s pension, as long as the employee contributes 5% of 
their salary (if the employee chooses to contribute less than 5%, the 
Group will contribute double the individual rate).

During the year the Group carried out an employee survey with 
a 58% response rate. Of those who completed the survey, 75% 
said they were very happy or happy in their jobs, and the Group 
received a Net Promoter Score of 19, significantly above the 
industry norm of 10. For those areas where issues were noted, 

Corporate governance: Corporate Social Responsibility

development plans have been formulated to address these and 
the progress made will be monitored by department heads. A 
further survey was commissioned in June 2012 and the Group has 
committed to run an annual employee engagement survey  
going forwards. 

It is therefore key to our success that we reinforce the need to 
treat all employees fairly, with dignity and without any unlawful 
discrimination. We are committed to creating a work environment 
free of harassment and bullying, where everyone is treated with 
dignity and respect.

The Group is keen to support the continuing personal and 
professional training and development of its staff, and encourages 
attendance on external and industry recognised training courses, 
sponsors staff to undertake a programme of formal education and 
professional qualification, and often offers internal secondments. 
The Group spent £409,000 on training in the financial year ending 
31 May 2012.

The Group gives full consideration to applications for 
employment from disabled persons, where the candidate’s 
particular aptitudes and abilities are consistent with adequately 
meeting the requirements of the job. Where existing employees 
become disabled, it is the Group’s policy to provide continuing 
employment wherever practicable in the same or alternative 
position, and to provide appropriate training to achieve this aim. 

The Group is further committed to developing high-calibre 
employees through offering a graduate scheme in trading 
services and IT, and from September will further develop this 
offering through launching a finance graduate scheme. 

During the year, we have introduced a detailed career 
development plan at all levels of the organisation, defining roles 
and responsibilities at each career level, and also introduced a 
mentoring program.

Employee involvement
We take pride in being an open, non-hierarchical organisation 
with direct and open access amongst all teams and at all levels. 
The Chief Executive Officer leads a quarterly management forum 
which is recorded and broadcast to our overseas offices. 

Employees participate directly in the success of the business 
through the Group’s performance-related bonus schemes and 
employee share plans, and we regularly have around 35 to 40% of 
eligible employees participating in our share incentive plan. Bonus 
payments are based on a communal pool driven by the overall 
profitability of the company. The pool is first apportioned by 
department, and then the discretionary payment is distributed to 
individuals, based upon their performance, by department heads.

Top employer
Our positive working culture was recognised when IG was named 
one of Britain’s Top Employers for the fifth year running in 2012. 
The award, by the Corporate Research Foundation, was based 
on a strong performance in each of the surveyed categories: pay 
and benefits, training and development, corporate culture, and 
particularly in career development. 

Equality and diversity
We are an equal opportunities employer and have extensive 
human resource policies in place to ensure that employees  
can expect to work in an environment free from discrimination 
and harassment. 

Society
We are keen to encourage employees to engage in activities 
that help their development and support local communities. 
For example, we match any funds employees have raised for 
sponsored events. A summary of our charitable donations, 
including the employee matched giving, is provided in the 
Directors’ statutory report.

We also work with the Charities Aid Foundation (CAF) to allow 
employees to operate a charity fund and contribute directly  
to selected charities from gross earnings directly from their 
monthly pay.

The Group not only continues to support charities through the 
giving of money, but also through the provision of time and 
resource. Our absence management policy offers the opportunity 
for employees to take up voluntary work, for which we grant 
additional leave on a like-for-like basis up to a maximum of five 
matched days per annual leave year. 

Additionally, the Group was this year proud to introduce a 
volunteering scheme with Volunteer Reading Help, a national 
registered charity with 17 regional branches that gives one-to-
one literacy support to children in primary schools in the most 
deprived areas of England. Reading helpers volunteer once a 
week for an hour, and commit for a minimum of one year to work 
with the same children each week.

We are further committed to expanding our volunteer offerings 
by signing up from Autumn 2012 to be a member of City Action, 
a partnership scheme which enables City-based businesses to 
share skills with community organisations and social enterprises 
in the City and neighbouring boroughs through volunteering.

78 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

79

CoRpoRAte GoVeRnAnCe RepoRt (continued)

StAteMent oF DIReCtoRS’ ReSponSIBIlItIeS

Corporate governance: Statement of Directors’ responsibilities

COrPOrATE SOCIAL rESPOnSIBILITY (continued)

health and safety
The Group believes that its employees are one of its most 
valuable assets, and therefore is committed to providing each 
employee with a safe and healthy working environment. Health 
and safety is an integral part of our business, and by providing key 
members of staff with the relevant external training and all other 
staff with the relevant in-house training, this ensures compliance 
with all statutory health and safety requirements. Details of all 
incidents, no matter how small, are held on the HR database.  
There were no reportable incidents in the year. 

Wellbeing
We are fully committed to our employee’s health and wellbeing, 
and the benefits provided to all employees include private 
medical cover, permanent health insurance and life assurance. 
Additionally, we reimburse 50% of the costs of employees’ annual 
gym subscriptions (to a specified amount) for all UK, Australian 
and European employees. We further show commitment to the 
health of our staff by providing free fruit on a daily basis and 
offering flu vaccinations to all UK staff. 

The Group encourages cycling, through providing savings on 
bikes under the government-backed cycle to work initiative, and 
offers free-of-charge bicycle parking in our London office. 

The Group encourages involvement with team sport and there 
are IG football, netball and rugby teams. We also supported the 
Six in the City, a competition run by Chance to Shine, a charity 
supporting education through cricket. 

During the year, we introduced a confidential employee 
assistance programme which provides a 24/7 impartial telephone 
counselling service to all our European office employees and their 
immediate families, offering impartial advice on all matters from 
housing to personal finance. 

Operations and environment
As a business which conducts nearly all of its client trades 
online, we do not see ourselves as a significant emitter of 
environmentally-harmful substances. However, we do understand 
that our operations have an impact on the environment and  
take steps to manage this.

Energy consumption and carbon management
We have taken steps to minimise the impact of our offices on the 
environment. These include the installation of automated sensor 
lighting and air conditioning, both of which minimise energy 
usage when offices are not in use. 

With the encouragement of employees, we have also improved 
our recycling facilities, including IT equipment.

At our London offices we have started the ISO 14001 process, 
which will help us to assess, minimise and continually improve 
how our operations negatively affect the environment 
and comply with applicable laws, regulations, and other 
environmentally-oriented requirements.

Actions for the coming year
As part of our commitment to employee welfare, we will engage 
with our employees through completing a further annual 
employee survey and use the development plans from the results 
of the last survey to ensure that we deal with those issues that arise.

By order of the Board

Christopher Hill  
Chief Financial Officer
17 July 2012 

The Directors are responsible for preparing the Annual Report, 
the Directors’ remuneration report and the Group and Company 
financial statements in accordance with applicable United 
Kingdom law and those International Financial Reporting 
Standards (IFRS) adopted by the European Union.

The Directors are required to prepare financial statements for 
each financial year which present fairly the financial position of 
the Company and of the Group, and the financial performance of 
the Group, and cash flows of the Group and of the Company for 
that period. In preparing those financial statements, the Directors 
are required to:

They are also responsible for safeguarding the assets of the 
Company and the Group, and hence for taking reasonable steps 
for the prevention and detection of fraud and other irregularities.

The Directors are responsible for the maintenance and integrity 
of the Company’s website. Legislation in the United Kingdom 
governing the preparation and dissemination of financial 
statements may differ from legislation in other jurisdictions.

Each of the Directors, whose names and functions are provided 
in the Corporate Governance Report, confirms that, to the best of 
their knowledge:

   Select suitable accounting policies and then apply  
them consistently
   Make judgements and accounting estimates that are 
reasonable and prudent
   State whether applicable IFRSs as adopted by the European 
Union have been followed, subject to any material departures 
disclosed and explained in the financial statements
   Prepare the financial statements on the going concern basis 
unless it is inappropriate to presume that the Company will 
continue in business

The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Company’s 
transactions, and disclose with reasonable accuracy at any time 
the financial position of the Company and the Group, and enable 
them to ensure that the financial statements and the Directors’ 
remuneration report comply with the Companies Act 2006 and, 
as regards the Group financial statements, Article 4 of the  
IAS Regulation. 

   The Group financial statements, which have been prepared  
in accordance with IFRSs as adopted by the EU, give a true  
and fair view of the assets, liabilities, financial position and  
profit of the Group
   The business review and the Directors’ statutory report 
contained in the Annual Report include a fair review of the 
development and performance of the business and the 
position of the Group, together with a description of the 
principal risks and uncertainties that it faces

By order of the Board

Christopher Hill  
Chief Financial Officer
17 July 2012 

80 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

81

Corporate governance: independent Auditors’ report to the members of IG Group Holdings plc

InDepenDent AuDItoRS’ RepoRt to tHe 
MeMBeRS oF IG GRoup HolDInGS plC

We have audited the financial statements of IG Group Holdings 
plc for the year ended 31 May 2012 which comprise the Group 
and parent Company statements of financial position, the Group 
statement of comprehensive income, the Group and parent 
Company cash flow statements, the Group and parent Company 
statements of changes in equity, the accounting policies and the 
related notes. The financial reporting framework that has been 
applied in their preparation is applicable law and International 
Financial Reporting Standards (IFRSs) as adopted by the European 
Union and, as regards the parent company financial statements, 
as applied in accordance with the provisions of the Companies 
Act 2006.

respective responsibilities of directors and auditors 
As explained more fully in the Statement of Directors’ 
responsibilities set out on page 81, the Directors are responsible 
for the preparation of the financial statements and for being 
satisfied that they give a true and fair view. Our responsibility is 
to audit and express an opinion on the financial statements in 
accordance with applicable law and International Standards on 
Auditing (UK and Ireland). Those standards require us to comply 
with the Auditing Practices Board’s Ethical Standards for Auditors. 

This report, including the opinions, has been prepared for and 
only for the Company’s members as a body in accordance with 
Chapter 3 of Part 16 of the Companies Act 2006 and for no other 
purpose. We do not, in giving these opinions, accept or assume 
responsibility for any other purpose or to any other person to 
whom this report is shown or into whose hands it may come save 
where expressly agreed by our prior consent in writing.

Scope of the audit of the financial statements 
An audit involves obtaining evidence about the amounts 
and disclosures in the financial statements sufficient to give 
reasonable assurance that the financial statements are free 
from material misstatement, whether caused by fraud or 
error. This includes an assessment of: whether the accounting 
policies are appropriate to the Group’s and the parent 
company’s circumstances and have been consistently applied 
and adequately disclosed; the reasonableness of significant 

accounting estimates made by the directors; and the overall 
presentation of the financial statements. In addition, we read 
all the financial and non-financial information in the Chairman’s 
statement and the Business Review to identify material 
inconsistencies with the audited financial statements. If we 
become aware of any apparent material misstatements or 
inconsistencies we consider the implications for our report.

Opinion on financial statements 
In our opinion: 

   The financial statements give a true and fair view of the state  
of the Group’s and of the parent Company’s affairs as at  
31 May 2012 and of the Group’s profit and Group’s and parent 
company’s cash flows for the year then ended;
   The Group financial statements have been properly prepared in 
accordance with IFRSs as adopted by the European Union; 
   The parent company financial statements have been properly 
prepared in accordance with IFRSs as adopted by the European 
Union and as applied in accordance with the provisions of the 
Companies Act 2006; and
   The financial statements have been prepared in accordance 
with the requirements of the Companies Act 2006 and, as 
regards the group financial statements, Article 4 of the lAS 
Regulation 

Opinion on other matters prescribed by the Companies  
Act 2006 
In our opinion: 

   The part of the Directors’ remuneration report to be audited has 
been properly prepared in accordance with the Companies  
Act 2006;
   The information given in the Directors’ report for the financial 
year for which the financial statements are prepared is 
consistent with the financial statements; and
   The information given in the Corporate Governance Statement 
set out on page 75 of the Annual Report with respect to 
internal control and risk management systems and about share 
capital structures is consistent with the financial statements

Matters on which we are required to report by exception 
We have nothing to report in respect of the following: 

Under the Companies Act 2006 we are required to report to you 
if, in our opinion: 

   Adequate accounting records have not been kept by the 
parent company, or returns adequate for our audit have not 
been received from branches not visited by us; or 
   The parent Company financial statements and the part of 
the Directors’ remuneration report to be audited are not in 
agreement with the accounting records and returns; or 
   Certain disclosures of Directors’ remuneration specified by law 
are not made; or 
   We have not received all the information and explanations we 
require for our audit; or
   A Corporate Governance Statement has not been prepared by 
the parent company 

Under the Listing Rules we are required to review: 

   The Directors’ statement, set out on page 77 in relation to going 
concern;
   The parts of the Corporate Governance Statement relating to 
the company’s compliance with the nine provisions of the UK 
Corporate Governance Code specified for our review; and
   Certain elements of the report to shareholders by the Board on 
Directors’ remuneration

Darren Ketteringham (Senior Statutory Auditor)
for and on behalf of PricewaterhouseCoopers LLP  
Chartered Accountants and Statutory Auditors  
London
17 July 2012

82 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

83

 
Financial statements

FINANCIAL 
STATEMENTS

GrOuP InCOME STATEMEnT 
GrOuP STATEMEnT OF COMPrEhEnSIvE InCOME 
STATEMEnTS OF FInAnCIAL POSITIOn 
STATEMEnTS OF ChAnGES In EQuITY 
CASh FLOW STATEMEnTS 
InDEx TO nOTES TO ThE FInAnCIAL STATEMEnTS 
nOTES TO ThE FInAnCIAL STATEMEnTS 

86 
87 
88 
89 
91 
92 
93

85
85

84 | IG GROUP HOLDINGS PLC | 2011 ANNUAL REPORT
84 | IG GROUP HOLDINGS PLC | 2011 ANNUAL REPORT

 
 
GRoup StAteMent oF CoMpReHenSIVe InCoMe 
for the year ended 31 May 2012

Financial statements

group

profit / (loss) for the year

Other comprehensive income / (expense):
Foreign currency translation on overseas subsidiaries

Other comprehensive income / (expense) for the year

Total comprehensive income / (expense) for the year

Total comprehensive income / (expense) attributable to: 
Equity holders of the parent
Non-controlling interests

The notes on pages 93 to 145 are an integral part of these financial statements.

            2012
£000

£000

             2011
£000

£000

136,760

(25,292)

751

(344)

751

137,511

137,566
(55)

137,511

(344)

(25,636)

(25,797)
161

(25,636)

GRoup InCoMe StAteMent 
for the year ended 31 May 2012

Trading revenue 
Interest income on segregated client funds

Revenue 
Interest expense on segregated client funds
Introducing broker commissions
Betting duty
Other operating income

net operating income

Analysed as:
net trading revenue
Other net operating income

Administrative expenses(2) 

Operating profit
Finance income
Finance costs

profit before taxation from continuing operations
Tax expense

note

3

4

2, 4

5, 6
9
10

11

2012

Total
£000

400,262
10,509

410,771
(257)
(33,450)
(8,907)
1,013

Before 
certain 
items(1) 
£000

345,409
9,115

354,524
(176)
(32,688)
(3,064)
-

369,170

318,596

366,812
2,358

312,721
5,875

             2011 
(restated)

certain 
items(1)
£000

-
-

-
-
-
-
-

-

-
-

Total
£000

345,409
9,115

354,524
(176)
(32,688)
(3,064)
-

318,596

312,721
5,875

(183,657)

(155,383)

(150,703)

(306,086)

185,513
2,487
(2,283)

185,717
(48,583)

163,213
2,403
(2,411)

163,205
(44,444)

(150,703)
-
-

(150,703)
11,652

12,510
2,403
(2,411)

12,502
(32,792)

profit / (loss) for the year from continuing operations

137,134

118,761

(139,051)

(20,290)

(Loss) / profit for the year from discontinued operations

12

(374)

248

(5,250)

(5,002)

Profit / (loss) for the year attributable to:
Equity holders of the parent
Non-controlling interests

earnings / (loss) per ordinary share 
from continuing operations

Basic
Diluted

note

13
13

136,760

119,009

(144,301)

(25,292)

136,792
(32)

118,848
161

(144,301)
-

(25,453)
161

136,760

119,009

(144,301)

(25,292)

2012

37.90p
37.54p

2011 
(restated)

(5.66p)
(5.66p)

(1)  Please refer to note 1 of the financial statements for an explanation of both the presentational changes and the restatement of the Group income statement for  

discontinued operations

(2)  Includes exceptional credit of £1.1m (2011: charge of £1.8m before certain items). Please refer to note 6 for detail

The notes on pages 93 to 145 are an integral part of these financial statements.

86 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

87

 
 
 
 
 
 
 
 
StAteMentS oF FInAnCIAl poSItIon 
at 31 May 2012

StAteMent oF CHAnGeS In equItY 
for the year ended 31 May 2012

Financial statements

group

At 1 june 2010
Loss for the year
Other comprehensive expense for the year

Total comprehensive (expense) / income for the year

Equity-settled employee share-based payments (note 30)
Excess of tax deduction benefit on share-based payments
  recognised directly in shareholders’ equity (note 11)
Acquisition of non-controlling interest
Purchase of own shares
Exercise of US share incentive plans
Equity dividends paid (note 14)

Movement in equity

At 31 may 2011

Profit for the year
Other comprehensive income / (expense) for the year

Total comprehensive income / (expense) for the year

Equity-settled employee share-based payments (note 30)
Excess of tax deduction benefit on share-based payments
  recognised directly in shareholders’ equity (note 11)
Issuance of shares
Purchase of own shares
Exercise of US share incentive plans
Equity dividends paid (note 14)

Movement in equity

At 31 may 2012

Share
capital
£000
(note 27)

Share
premium 
account
£000
(note 27)

Other
reserves
£000
(note 29)

Retained
earnings
£000

Shareholders’
equity
£000

non-
controlling 
interests
£000

Total
equity
£000

18
-
-

206,246
-
-

79,742
-
(344)

185,443
(25,453)
-

471,449
(25,453)
(344)

3,179
161
-

474,628
(25,292)
(344)

-

-

-

-
-
-

-

-

-

-

-
-
-

-

(344)

(25,453)

(25,797)

161

(25,636)

4,225

-

4,225

-

4,225

(831)
(2,302)
(291)
(26)
-

-
-
-
-
(67,727)

(831)
(2,302)
(291)
(26)
(67,727)

-
(3,139)
-
-
-

(831)
(5,441)
(291)
(26)
(67,727)

431

(93,180)

(92,749)

(2,978)

(95,727)

18

206,246

80,173

92,263

378,700

201

378,901

-
-

-

-

-
-
-
-
-

-

-
-

-

-

-
45
-
-
-

45

-
774

774

136,792
-

136,792
774

(32)
(23)

136,760
751

136,792

137,566

(55)

137,511

5,005

-

5,005

(101)
-
(298)
(10)
-

-
-
-
-
(73,910)

(101)
45
(298)
(10)
(73,910)

-

-
-
-
-
-

5,005

(101)
45
(298)
(10)
(73,910)

5,370

62,882

68,297

(55)

68,242

18

206,291

85,543

155,145

446,997

146

447,143

The notes on pages 93 to 145 are an integral part of these financial statements.

                                                                                                     group

             company

note

2012
£000

2011
£000 

2012
£000

2011
£000

15
16
17

11

19

20

22
23
24

24
26

27
27
29

Assets
non-current assets
Property, plant and equipment
Intangible assets
Investment in subsidiaries
Deferred tax assets

current assets
Trade receivables
Prepayments and other receivables
Cash and cash equivalents

TOTAL ASSeTS

Liabilities
current liabilities
Trade payables
Other payables
Provisions
Income tax payable

non-current liabilities
Provisions
Redeemable preference shares

Total liabilities

capital and reserves
Share capital
Share premium
Other reserves
Retained earnings

Shareholders’ equity
Non-controlling interests

Total equity

TOTAL eQUITY And LIABILITIeS

 15,555
 115,366
 -

 11,915

16,761
117,202
-

11,264

-
-
438,128

-

-
-
433,078

-

 142,836

145,227

 438,128

433,078

 222,342
 9,745
 228,156

270,104
8,199
124,528

 -
 144,586
 151

-
64,254
304

 460,243

402,831

 144,737

64,558

 603,079

548,058

 582,865

497,636

61,076
64,815
1,353
28,652

83,490
45,149
1,427
37,060

-
32,974
-
3,550

-
6,512
-
3,547

155,896

167,126

36,524

10,059

-
40

40

1,991
40

2,031

-
40

40

-
40

40

155,936

169,157

36,564

10,099

18
206,291
85,543
155,145

446,997
146

18
206,246
80,173
92,263

378,700
201

18
206,291
23,596
316,396

546,301
-

18
206,246
18,899
262,374

487,537
-

447,143

378,901

546,301

487,537

603,079

548,058

582,865

497,636

The financial statements on pages 86 to 145 were approved by the Board of Directors on 17 July 2012 and signed on its behalf by: 

Tim Howkins 
Chief Executive 

Christopher Hill 
Chief Financial Officer

Registered Company number: 04677092

88 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

89

 
 
 
 
 
 
StAteMent oF CHAnGeS In equItY 
for the year ended 31 May 2012

CASH Flow StAteMentS 
for the year ended 31 May 2012

company

At 1 june 2010
Profit for the year

Total comprehensive income for the year

Equity-settled employee share-based payments (note 30)
Purchase of own shares
Exercise of US share incentive plans
Equity dividends paid (note 14)

Movement in equity

At 31 may 2011

Profit for the year

Total comprehensive income for the year

Equity-settled employee share-based payments (note 30)
Issuance of shares
Purchase of own shares
Exercise of US share incentive plans
Equity dividends paid (note 14)

Movement in equity

At 31 may 2012

Share 
capital
£000
(note 27)

Share
premium 
account
£000
(note 27)

Other
reserves
£000
(note 29)

Retained
earnings
£000

Total
equity
£000

18
-

206,246
-

14,991
-

207,823
122,278

429,078
122,278

-

-
-
-
-

-

-

-
-
-
-

-

-

122,278

122,278

4,225
(291)
(26)
-

-
-
-
(67,727)

4,225
(291)
(26)
(67,727)

3,908

54,551

58,459

18

206,246

18,899

262,374

487,537

-

-

-
-
-
-
-

-

-

-

-
45
-
-
-

45

-

-

5,005
-
(298)
(10)
-

127,932

127,932

127,932

127,932

-
-
-
-
(73,910)

5,005
45
(298)
(10)
(73,910)

4,697

54,022

58,764

18

206,291

23,596

316,396

546,301

The notes on pages 93 to 145 are an integral part of these financial statements.

cash generated from operations
Income taxes paid
Interest received on segregated client funds
Interest paid on segregated client funds

Net cash flow from operating activities

Investing activities
Interest received
Purchase of property, plant and equipment
Proceeds on disposal of property, plant and equipment
Payments to acquire intangible fixed assets
Purchase of a non-controlling interest
Purchase of a client list and business

Net cash flow from investing activities

Financing activities
Interest paid
Equity dividends paid to equity holders of the parent
Purchase of own shares
Proceeds from the issue of shares
Payment of redeemable preference share dividends

Financial statements

note

21

21

          group

             company

2012               2011
£000               £000

     (restated)(1) 

234,916
(57,554)
10,111
(257)

129,082
(43,503)
8,015
(161)

2012
£000

75,369
-
-
-

2011
£000

68,641
-
-
-

187,216

93,433

75,369

68,641

2,004
(4,709)
-
(4,432)
-
-

2,046
(15,387)
313
(4,521)
(5,072)
(2,739)

(7,137)

(25,360)

-
-
-
-
-
-

-

1
-
-
-
-
-

1

(2,013)
(73,910)
(298)
37
(3)

(1,897)
(67,727)
(291)
-
(3)

(1,311)
(73,910)
(298)
-
(3)

(325)
(67,727)
(291)
-
(3)

Net cash flow from financing activities

(76,187)

(69,918)

(75,522)

(68,346)

Net increase / (decrease) in cash and cash equivalents

103,892

(1,845)

(153)

296

Cash and cash equivalents at the beginning of the year
Exchange loss on cash and cash equivalents

124,528
(264)

128,097
(1,724)

cash and cash equivalents at the end of the year

20

228,156

124,528

304
-

151

8
-

304

(1) The comparative cash flow statement has been restated in order to reflect the representation of other amounts due to or from clients 

The cash flows stated above are inclusive of discontinued operations.

The notes on pages 93 to 145 are an integral part of these financial statements.

90 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

91

 
 
InDeX to noteS to tHe FInAnCIAl StAteMentS 

noteS to tHe FInAnCIAl StAteMentS

Notes to the financial statements

Note 
1.  Presentation, critical accounting estimates and judgements  
2.   Net trading revenue 
3.  Other operating income 
4.   Segment information 
5.   Operating profit from continuing operations 
6.   Exceptional items 
7.   Auditors’ remuneration 
8. 
 Staff costs 
9.   Finance income 
10.   Finance costs 
11.   Taxation 
12.  Discontinued operations 
13.   Earnings per ordinary share 
14.   Dividends 
15.   Property, plant and equipment 
16.   Intangible assets 
17.   Investments in subsidiaries 
18.   Impairment of goodwill 
19.   Trade receivables 
20.   Cash and cash equivalents 
21.   Cash generated from operations 
22.   Trade payables 
23.   Other payables 
24.   Provisions 
25.   Litigation 
26.  Redeemable preference shares 
27.   Share capital 
28.   Own shares held in Employee Benefit Trusts 
29.   Other reserves 
30.   Employee share plans 
31.  Capital commitments 
32.  Obligations under leases 
33.   Transactions with Directors 
34.   Related party transactions 
35.   Financial instruments 
36.   Financial risk management 
37.  Capital management and resources 
38.  Subsequent events 
39.   Authorisation of financial statements and statement of compliance with IFRS 
40.   Accounting policies 

Page
93 
94
94
95
97
98
98
99
100
100
101
104
105
107
108
109
110
112
114
115
115
116
116
116
117
117
118
119
120
121
123
123
123
124
125
128
138
138
138 
138

1. PrESEnTATIOn, CrITICAL ACCOunTInG ESTIMATES AnD JuDGEMEnTS 
Income statement presentation - columnar format
In prior periods the Group presented its consolidated income statement in a columnar format as this enabled the Group to present profit 
for the year before amortisation and impairment of intangible assets associated with both the Group’s Japanese and Sport businesses.  
This ‘adjusted’ profit measure was used to calculate adjusted EPS (refer to note 13) as it was considered to better reflect the Group’s 
underlying cash earnings. Both the amortisation and impairment of intangible assets associated with the Group’s Japanese and Sport 
businesses were therefore previously reported in the column ‘certain items’ on the statutory consolidated income statement. In the 
year to 31 May 2012 there has been no amortisation and impairment of intangible assets associated with the Group’s Japanese or Sport 
businesses and therefore the column ‘certain items’ has not been presented. Accordingly the adjusted and unadjusted profit measures for 
the year ended 31 May 2012 are equivalent. 

Income statement presentation - discontinued operations
Discontinued operations consist of a single major line of business or a geographical area that have either been closed or sold during the 
period or are classified as held for sale at the year-end. The financial performance and cash flows of discontinued operations are separately 
reported.

In the year ended 31 May 2012 the Group’s Sport business has been disclosed as a discontinued operation and the comparative balances 
restated accordingly. Please refer to note 12 for additional detail. 

critical accounting estimates and judgements
The preparation of financial statements requires the Group to make estimates and assumptions that affect the amounts reported for assets 
and liabilities as at the year-end and the amounts reported for revenues and expenses during the year. The nature of estimates means that 
actual outcomes could differ from those estimates.

In the Directors’ opinion, the accounting estimates or judgements that have the most significant impact on the financial statements 
remain the impairment of goodwill (refer to note 18) the impairment of trade receivables – amounts due from clients (refer to note 36),  
the calculation of the Group’s current corporation tax charge and recognition of deferred tax assets (refer to note 11(c) and 11(f )).  
The calculation of the Group’s current corporation tax charge involves a degree of estimation and judgement with respect of certain items 
whose tax treatment cannot be finally determined until resolution has been reached with the relevant tax authority. The Group holds tax 
provisions in respect of the potential tax liability that may arise on these unresolved items, however, the amount ultimately payable may 
be materially lower than the amount accrued and could therefore improve the overall profitability and cash flows of the Group in future 
periods. A deferred tax asset is only recognised to the extent it is considered to be probable that future operating profits will exceed the 
losses that have arisen to date. 

The Director’s judgement made with regards to litigation are disclosed in note 25. 

92 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

93

 
 
noteS to tHe FInAnCIAl StAteMentS
(continued)

2. nET TrADInG rEvEnuE 
Net trading revenue represents trading revenue from financial instruments carried at fair value through profit and loss net of introducing 
broker commission. This is consistent with the management information received by the Chief Operating Decision Maker (refer to note 4). 
Revenue from external customers includes interest income on segregated client funds and is analysed as follows:

net trading revenue
Financial
     Contracts for difference
     Spread betting
     Binaries

Total net trading revenue

Interest income on segregated client funds

Revenue from external customers

2012
£000

2011
£000 
(restated)

214,967
133,768
18,077

188,201
109,796
14,724

366,812

312,721

10,509

9,115

377,321

321,836

The comparative revenue from external customers has been restated following the disclosure of the Sport business as a discontinued 
operation. Refer to note 12 for more detail. 

In addition to the above, finance income is disclosed in note 9. The Group does not derive more than ten percent of external revenue from 
any one single customer.

3. OThEr OPErATInG InCOME

Revenue-share arrangement

2012
£000

1,013

2011
£000

-

On 8 June 2011, the Group reached an agreement to sell the majority of the client list relating to the Group’s Sport business to Spreadex 
Limited under a revenue-share agreement where the Group would receive semi-annual payments for the subsequent three years, 
calculated by reference to the revenue that the acquirer generates from clients on the list.

The disclosure of the Sport business as a discontinued operation is made in note 12.

Notes to the financial statements

4. SEGMEnT InFOrMATIOn
The segment information has been restated in order to disclose the Group’s Sport business as a discontinued operation and to reflect 
changes to the Group’s internal reporting methodologies, which include the manner of attribution and allocation of certain costs to the 
segments. The Sport business was previously disclosed within the UK segment and derived its revenue from spread bets and fixed odds 
bets on sporting and other events and the operation of an online casino. Following this restatement the segment information is presented 
as follows:

   Segment net trading revenue has been disclosed net of introducing broker commissions as this is consistent with the management 
information received by the Chief Operating Decision Maker (CODM)
   Net trading revenue is reported by the location of the office and aggregated into the disclosable segments of UK, Australia, Europe  
and Japan, with Rest of World comprising the Group’s remaining operations in each of South Africa, Singapore and the United States
   The Europe segment comprises the Group’s operations in each of France, Germany, Italy, Luxembourg, the Netherlands, Portugal,  
Spain and Sweden
   Segment contribution, being segment trading revenue less directly incurred costs, as the measure of segment profit and loss reported 
to the CODM

The UK segment derives its revenue from financial spread bets, contracts for difference (CFDs), margined forex and binary options.  
The Australian, Japanese and European segments derive their revenue from CFDs, margined forex and binary options. The businesses 
reported within the Rest of World derive revenue from the operation of a regulated futures and options exchange as well as CFDs, 
margined forex and binary options.

The Group employs a centralised operating model whereby market risk is managed principally in the UK, switching to Australia outside 
of UK hours. The costs associated with these operations are included in the Central segment, together with central costs of senior 
management, middle office, IT development, marketing and other support functions. As the Group manages risk and hedges on a  
group-wide portfolio basis, the following segmental revenue analysis involves the use of an allocation methodology. Interest income  
and expense on segregated client funds is managed and reported to the CODM centrally, and thus has been reported in the Central 
segment. In the following analysis, the Central segment costs have been further allocated to the other reportable segments.

Year ended 31 may 2012

Segment net trading revenue
Interest income on segregated client funds

Revenue from external customers
Interest expense on segregated client funds
Other income
Betting duty

net operating income

Segment contribution
Allocation of central costs

Segment eBITdA(1) 

Depreciation and amortisation
Impairment of intangible assets
Profit on disposal of property, plant and equipment

Operating profit from continuing operations
Net finance income

profit before taxation from continuing operations

UK
£000

Australia
£000

europe
£000

191,781
-

191,781
-
-
(8,907)

57,962
-

57,962
-
-
-

72,217
-

72,217
-
-
-

japan
£000

16,457
-

16,457
-
-
-

Rest of 
World
£000

28,395
-

28,395
-
-
-

central 
£000

-
10,509

10,509
(257)
1,013
-

Total
£000

366,812
10,509

377,321
(257)
1,013
(8,907)

182,874

57,962

72,217

16,457

28,395

11,265

369,170

151,529
(39,378)

49,833
(12,336)

43,447
(15,422)

10,377
(3,598)

17,909
(6,088)

(76,822)
76,822

112,151

37,497

28,025

6,779

11,821

(4,998)

(1,424)

(1,893)

(623)

(1,822)

-

-

196,273
-

196,273

(10,760)
-
-

185,513
204

185,717

(1)  EBITDA represents operating profit before depreciation, amortisation and impairment of intangible assets and amounts written off property, plant and equipment and 

intangible assets

94 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

95

noteS to tHe FInAnCIAl StAteMentS
(continued) 

4. SEGMEnT InFOrMATIOn (continued)

5. OPErATInG PrOFIT FrOM COnTInuInG OPErATIOnS

Year ended 31 may 2011 (restated)

Segment net trading revenue
Interest income on segregated client funds

Revenue from external customers
Interest expense on segregated client funds
Betting duty

UK
£000

Australia
£000

167,166
-

167,166
-
(3,064)

47,607
-

47,607
-
-

europe
£000

57,464
-

57,464
-
-

japan
£000

20,606
-

20,606
-
-

Rest of 
World
£000

19,878
-

19,878
-
-

central 
£000

-
9,115

9,115
(176)
-

Total
£000

312,721
9,115

321,836
(176)
(3,064)

net operating income

Segment contribution

164,102

47,607

57,464

20,606

19,878

8,939

318,596

140,197

35,888

34,767

8,557

11,156

(57,044)

173,521

Allocation of central costs

(33,383)

(4,753)

(11,645)

(3,461)

(3,802)

57,044

-

Segment eBITdA

106,814

31,135

23,122

5,096

7,354

Depreciation and amortisation
Impairment of intangible assets
Profit on disposal of property, plant and equipment

Operating profit from continuing operations
Net finance costs

profit before taxation from continuing operations

(4,844)
-

(1,227)
-

(1,349)
-

(8,599)
(143,108)

(2,167)
-

-

-
-

173,521

(18,186)
(143,108)
283

12,510
(8)

12,502

Notes to the financial statements

             group
2012
£000

2011
£000
(restated)

-
-
(1,091)
5,934
4,826
31,068
1,337
3,988
- 
(2,180)

7,595
143,108
1,752
6,458
3,741
31,292
(2,282)
4,054
(283)
(1,080)

This is stated inclusive of exceptional items and after charging / (crediting):
Amortisation of customer relationships and trade names (Japan)(1)
Impairment of customer relationships and goodwill(1)(2) 
Other exceptional items(2)
Depreciation of property, plant and equipment(3)
Amortisation of intangible assets
Advertising and marketing
Net recovery of impaired trade receivables 
Operating lease rentals for land and buildings(3)
Profit on disposal of property, plant and equipment
Foreign exchange gains(4)

(1)  Disclosed within the column ‘certain items’ in the consolidated income statement. Certain items include both the amortisation and impairment of intangible assets associated 

with the Group’s Japanese business (IG Markets Securities Limited)

(2)  Disclosed as an exceptional item (refer to note 6 for details)

(3)  Operating lease rentals and depreciation are stated net of exceptional items (refer to note 6 for details)

(4)  All of the above, except foreign exchange differences, are included in administrative expenses within the income statement. Foreign exchange gains are included in revenue

96 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

97

noteS to tHe FInAnCIAl StAteMentS
(continued) 

6. ExCEPTIOnAL ITEMS
During the year the Group reached agreement with the lessor for both the early surrender and the settlement of all outstanding 
dilapidation obligations with regards to the lease of the Group’s previous London headquarters. This resulted in a release of amounts 
provided or accrued in relation to onerous lease and dilapidation obligations. The release is considered to be exceptional in nature, as 
onerous lease and dilapidation charges incurred in relation to the lease in the years ended 31 May 2010 and 31 May 2011 were previously 
disclosed as exceptional. 

In the year ended 31 May 2011, exceptional items were also incurred in relation to the impairment of goodwill and customer relationships 
associated with the acquisition of the Group’s Japanese business, IG Markets Securities Limited. Additionally, in the year ended 31 May 2011, 
exceptional items, now disclosed within discontinued operations (note 12), were incurred in relation to the Group’s Sport business.

8. STAFF COSTS
The staff costs for the year, including Directors, were as follows:

Wages, salaries and performance-related bonuses
Social security costs
Other pension costs (in relation to direct contribution schemes)

Notes to the financial statements

             group
2012
£000

2011
£000
(restated)

78,741
9,170
4,758

61,831
6,278
4,237

92,669

72,346

exceptional items included in continuing operating profit

Relocation of the Group’s London headquarters 
Impairment of goodwill in relation to the Japanese business(1)
Impairment of Japanese customer relationships(1)

Total exceptional (credit) / charge

Deferred tax credit on exceptional items(1) 
Tax charge / (credit) on exceptional items 

Total exceptional (credit) / charge after tax

2012
£000

2011
£000
(restated)

(1,091)
-
-

1,752
122,960
20,148

(1,091)

144,860

-
284

(8,462)
(1,169)

(807)

135,229

Staff costs include the following amounts in respect of performance-related bonuses, inclusive of national insurance and share-based 
payments charged to the income statement:

Performance-related bonuses
Equity-settled share-based payment schemes

             group
2012
£000

2011
£000
(restated)

27,945
5,005

14,214
4,222

32,950

18,436

(1)  In the year ended 31 May 2011, the goodwill and customer relationships associated with the Group’s Japanese business were considered to be impaired following regulatory 
change in the Japanese market. These exceptional impairment charges, as well as amortisation of £7.6 million charged immediately prior to impairment, were disclosed in the 
Group income statement in the column ‘certain items’ , consistent with the Group’s established accounting policy and presentation

The Directors’ emoluments for the year ended 31 May 2012 and the prior year can be found in the Directors’ remuneration report. 

The average monthly number of employees, including Directors, was made up as follows: 

Dealing, sales and client support
Management and administration including IT

             group
2012
number

2011
number
(restated)

536
424

960

536
348

884

7. AuDITOrS’ rEMunErATIOn

Audit-related fees(1)

Fees payable to the Company’s Auditors for the audit of the 
    parent company and consolidated financial statements 
Statutory and regulatory audit of subsidiaries and 
    branches of the Company pursuant to legislation
Other services supplied pursuant to legislation

Total audit-related fees

Other fees to auditors

Other services relating to taxation
 -  Compliance-related services(2)
 -  Advisory-related services(3)
Services relating to corporate finance transactions
All other services

Total other fees

             group
2012
£000

2011
£000

190

98
121

409

270
693
49
87

1,099

182

97
66

345

224
202
269
87

782

(1)  Includes the Group’s audit fee as well as services that are specifically required of the Group’s auditors through regulatory, legislative or contractual requirements, including 

assurance services required of the auditors by the regulatory authorities in whose jurisdiction the Group operates

(2)  Includes services which are closely related to the audit process and are therefore efficiently provided by the auditors due to their existing knowledge of the business

(3)  Includes advice relating to the Group’s transfer pricing policies of £386,000 (2011: £62,000) and sales taxes of £248,000 (2011: £23,000)

An overview of the Audit Committee’s review of Auditors’ remuneration and non-audit fee policy can be found in the Corporate  
Governance Report.

98 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

99

 
 
noteS to tHe FInAnCIAl StAteMentS
(continued) 

9. FInAnCE InCOME

Bank interest receivable
Interest receivable from brokers
Other finance income
Interest receivable from clients

10. FInAnCE COSTS 

Liquidity facility arrangement and non-utilisation fees
Interest payable to clients
Interest payable to brokers
Bank interest payable
Dividend on redeemable preference shares
Other charges

             group
2012
£000

2011
£000
(restated)

1,485
673
306
23

2,487

642
1,167
383
211

2,403

             group
2012
£000

2011
£000
(restated)

1,241
242
165
84
3
548

2,283

1,085
136
196
29
3
962

2,411

Interest payable to clients relates to interest paid or accrued to clients in relation to title transfer funds (refer to note 20). 

11. TAxATIOn
11(a) Tax on continuing profit on ordinary activities
Tax charged in the income statement:

current income tax:
UK Corporation tax
Foreign tax
Adjustment in respect of prior years

Total current income tax
Deferred tax:
Origination and reversal of temporary differences

Continuing tax expense in the income statement (note 11(b))

Notes to the financial statements

             group
2012
£000

2011
£000
(restated)

46,756
2,738
(265)

42,528
1,573
(1,883)

49,229

42,218

(646)

(9,426)

48,583

32,792

11(b) reconciliation of the total tax charge 
Corporation tax is calculated at 25.67% (2011: 27.67%) of the estimated assessable profit. Taxation outside the UK is calculated at the rates 
prevailing in the respective jurisdictions. The tax expense in the income statement for the year can be reconciled to the income statement 
as set out below:

Continuing profit before taxation

Continuing profit multiplied by the UK standard rate of 
    corporation tax of 25.67% (2011: 27.67%) 
Goodwill impairment not deductible for tax purposes
Expenses not deductible for tax purposes
Lower taxes on overseas earnings
Adjustment in respect of prior years

Tax expense reported in the income statement for continuing operations

2012
£000

2011
£000
(restated)

185,717

 12,502

47,674
-
1,193
(19)
(265)

3,459
34,018
1,797
(4,599)
(1,883)

48,583

32,792 

The effective tax rate is 26.2% (2011: 24.2% adjusted for the impact of the Japanese goodwill impairment of £122.3 million in the year).

100 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

101

noteS to tHe FInAnCIAl StAteMentS
(continued) 

11. TAxATIOn (continued)
11(c) Deferred income tax assets
The deferred income tax assets included in the statement of financial position are as follows: 

11(e) Deferred income tax – income statement credit
The deferred income tax credit included in the income statement is made up as follows: 

Notes to the financial statements

             group
2012
£000

2011
£000

357
(3,071)
(197)
-
3,557
-

(31)
(1,572)
262
(600)
(285)
11,652

646

9,426

(101)

(831)

Decelerated capital allowances
Tax losses available for offset against future tax
Share-based payments
Doubtful debt provision
Other
Amortisation of intangibles arising on acquisition

The deferred tax debited to equity during the year is as follows:
Share-based payments

Closing deferred tax on UK temporary differences has been calculated at the substantively enacted rate of 24% (2011: 26%). The effect  
of the change in UK corporation tax to 24% from 1 April 2012 on the deferred tax assets is a deferred income tax charge of £373,000  
(2011: £444,000), which is included in the movements above.

11(f ) Factors affecting the tax charge in future years
Factors that may affect the Group’s future tax charge include the geographic location of the Group’s earnings, the transfer pricing policies, 
the tax rates in those locations, changes in tax legislation, future planning opportunities, the use of brought-forward tax losses and the 
resolution of open tax issues. The calculation of the Group’s total tax charge involves a degree of estimation and judgement with respect 
to the recognition of deferred tax assets (refer to note 11(c)) and to certain items whose tax treatment cannot be finally determined until 
resolution has been reached with the relevant tax authority. The Group holds tax provisions in respect of the potential tax liability that may 
arise on these unresolved items; however, the amount ultimately payable may be materially lower than the amount accrued, and could 
therefore improve the overall profitability and cash flows of the Group in future periods. 

In March 2012, the UK government announced that the main rate of UK corporation tax would be reduced from 26% to 24% with effect 
from 1 April 2012. Accordingly, the Group’s UK earnings will be taxable at a lower rate in future periods than has previously been applied. 
Deferred tax assets relating to the UK have accordingly been measured at the substantively enacted rate of 24% as at 31 May 2012.  
The proposed reduction in the main rate of corporation tax by 1% per year to 22% is expected to be enacted separately each year.  
The Group will assess the impact of the reduction in line with its accounting policy in respect of deferred tax at each reporting date.

Decelerated capital allowances
Tax losses available for offset against future tax
Share-based payments
Other

             group
2012
£000

2,019
1,810
3,415
4,671

2011
£000

1,662
4,829
3,713
1,060

11,915

11,264

The tax losses available for offset against future tax relate to operating losses arising in overseas subsidiary companies, the recoverability 
of which is dependent on sufficient future operating profits in those entities. A deferred tax asset is recognised where it is considered to 
be probable that future operating profits will exceed the losses that have arisen to date. Where it is not anticipated that future operating 
profits will exceed the losses that have arisen to date, a deferred tax asset is not recognised.  

Share-based payment awards have been charged to the income statement but are not allowable as a tax deduction until the awards  
vest. The excess of tax relief in future years over the amount charged to the income statement is recognised as a credit directly to equity. 
The gross movement in the deferred income tax assets included in the statement of financial position is as follows:

At the beginning of the year
Income statement credit / (charge)
Tax debited directly to equity
Foreign currency adjustment

At the end of the year

11(d) Deferred income tax liabilities
The deferred income tax liabilities included in the statement of financial position are as follows: 

At the beginning of the year
Foreign currency adjustment
Income statement credit

At the end of the year

             group
2012
£000

2011
£000

11,264
646
(101)
106

14,264
(2,226)
(831)
57

11,915

11,264

             group
2012
£000

2011
£000

-
-
-

-

 11,463
189
(11,652)

-

102 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

103

noteS to tHe FInAnCIAl StAteMentS
(continued) 

12. DISCOnTInuED OPErATIOnS
During the year ended 31 May 2011, the Directors decided that the Group should investigate selling or closing the Sport business, extrabet, 
in order to allow management to focus exclusively on the continuing expansion and development of the Financial business. The Group was 
unable to secure a sale of the Sport business in its entirety as a going concern on acceptable terms, and on 8 June 2011 the Group reached 
agreement to sell the majority of the client list relating to extrabet’s Sport spread betting and fixed odds betting business to Spreadex Limited.  
On 12 July 2011 the Group completed a redundancy consultation process with the employees of extrabet. As a result, all extrabet employees 
unable to find a role within the Group were made redundant as of 19 July 2011 and the business was closed. 

In the year ended 31 May 2012 the discontinued business reported a loss after tax of £0.4 million which was mitigated by a £0.3 million credit 
due to the release of an onerous lease provision following agreement with the lessor for early surrender of the associated property. In the prior 
year the impairment of the goodwill associated with the Sport business (£5.25 million) and other closure-related costs including redundancy 
(£0.7 million) and onerous lease charges (£1.3 million) resulted in a £5.0 million loss after tax from discontinued operations.

Loss from discontinued operations

Net trading revenue
Other net operating expenses
Exceptional closure credit / (charges)  
Administrative expenses
Net interest payable

Loss before tax from discontinued operations

Tax credit 

(Loss) / profit after tax from discontinued operations

Impairment of goodwill in relation to the Sport business

Loss from discontinued operations

2012
£000

159
(47)
261
(761)
-

(388)

14

(374)

2011
£000

7,671
(1,012)
(2,474)
(4,369)
(22)

(206)

454

248

-

(5,250)

(374)

(5,002)

Notes to the financial statements

13. EArnInGS PEr OrDInArY ShArE
13(a) Diluted earnings per share
In prior periods the Group presented an adjusted EPS measurement, as this was considered the most appropriate measure as it better 
reflected the business’s underlying cash earnings. Adjusted EPS excluded the amortisation and impairment of intangible assets associated 
with both the Group’s Japanese and the discontinued Sport businesses and the related taxation. In the year ended 31 May 2012 there has 
been no amortisation or impairment of intangible assets associated with either the Group’s Japanese or the discontinued Sport business, 
and therefore the adjusted and unadjusted earnings per share measures are equivalent. 

diluted earnings per share

Diluted earnings per share from continuing operations 
Diluted earnings per share from discontinued operations

Diluted earnings per share

Year ended 
31 may 2012
£000

Year ended 
31 may 2011
£000  
(restated)

37.54p
(0.10p)

32.57p(1)
0.07p(1)

37.44p

32.64p

(1)  The comparative figures shown for the year ended 31 May 2011 are the diluted adjusted earnings per share calculated after excluding the amortisation and impairment of 

intangible assets associated with the Group’s Japanese business and the related taxation and discontinued Sport business

13(b) Calculation of earnings per share
Basic earnings per share is calculated by dividing the profit for the year attributable to ordinary equity holders of the Company by the 
weighted average number of ordinary shares in issue during the year, excluding ordinary shares purchased by the Company and held as 
own shares in Employee Benefit Trusts. Diluted earnings per share is calculated using the same profit figure as that used in basic earnings 
per share, and by adjusting the weighted average number of ordinary shares outstanding to assume conversion of all dilutive ordinary 
shares arising from share schemes. For the year ended 31 May 2011, adjusted earnings excludes the amortisation and impairment of 
intangible assets associated with the Group’s Japanese business and related taxation, as well as impairment of the goodwill associated  
with the Group’s Sport business. The following table reflects the income and share data used in the earnings per share computation:

Income from the sale of the majority of the client list of the Sport business is disclosed in note 3. 

There are no items of cumulative income or expense recognised in other comprehensive income relating to the discontinued operations. 

The segmental disclosures for the year ended 31 May 2012 and 31 May 2011 have been restated, as the Sport business was previously 
disclosed in the UK segment (refer to note 4).

cash flows from discontinued operations

Operating cash flows
Investing cash flows
Financing cash flows

Total cash flows from discontinued operations

Year ended 
31 may 2012
£000

Year ended 
31 may 2011
£000

(467)
-
-

(467)

2,247
(14)
(22)

2,211

The operating cash flows for the year ended 31 May 2011 disclosed in the table above are prepared on a statutory basis and include the  
flow of cash deposits to, or from, betting exchanges, as such amounts are included as cash flows from trade receivables. Such amounts are  
not considered to be actual cash generation, and thus the underlying operating cash generation of the Sport business should be considered 
to exclude these amounts: 31 May 2011: £736,000.

Continuing earnings attributable to equity shareholders of the Company
Add back amortisation and impairment(1) of intangibles net of tax and 
    non-controlling interests

Adjusted earnings from continuing operations

Discontinued earnings attributable to equity shareholders of the Company
Add back impairment of Sport goodwill 

Adjusted earnings from discontinued operations

Weighted average number of shares
Basic 
Dilutive effect of share-based payments

Diluted

(1)  Amortisation and impairment of intangible assets associated with the Group’s Japanese business

             group
2012
£000

2011
£000
(restated)

137,166

(20,451)

-

139,051

137,166

118,600

(374)
-

(374)

(5,002)
5,250

248

361,915,111 360,860,327
3,205,368

3,404,455

365,319,566 364,065,695

104 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

105

noteS to tHe FInAnCIAl StAteMentS
(continued) 

13. EArnInGS PEr OrDInArY ShArE (continued)

14. DIvIDEnDS

earnings per share
Basic earnings / (loss) per share from continuing operations
Basic loss per share from discontinued operations 

Basic earnings / (loss) per share

Basic adjusted earnings per share from continuing operations
Basic adjusted earnings per share from discontinued operations

Basic adjusted earnings per share

diluted earnings per share
Diluted earnings / (loss) per share from continuing operations(2)
Diluted loss per share from discontinued operations(2)

Diluted earnings / (loss) per share

Diluted adjusted earnings per share from continuing operations
Diluted adjusted earnings per share from discontinued operations

Diluted adjusted earnings per share

             group
2012
£000

2011
£000
(restated)

37.90p
(0.10p)

37.80p

n/A(1)
n/A(1)

n/A(1)

37.54p
(0.10p)

37.44p

n/A(1)
n/A(1)

n/A(1)

(5.66p)
(1.39p)

(7.05p)

32.86p
0.07p

32.93p

(5.66p)
(1.39p)

(7.05p)

32.57p
0.07p

32.64p

(1)  In the year to 31 May 2012 there has been no amortisation or impairment of intangible assets associated with the Group’s Japanese or Sport business and therefore the 

adjusted and unadjusted earnings per share measures are equivalent

(2) The basic and diluted losses per share are equivalent in the year ended 31 May 2011, where the effect of potential ordinary shares is anti-dilutive

Notes to the financial statements

                                   company and group
2011
£000

2012
£000

53,051
20,859

48,758
18,969

73,910

67,727

60,769

53,051

Declared and paid during the year:
Final dividend for 2011 at 14.75p per share (2010: 13.50p)
Interim dividend for 2012 at 5.75p per share (2011: 5.25p)

Proposed for approval by shareholders at the AGM:
Final dividend for 2012 at 16.75p per share (2011: 14.75p)

The final dividend for 2012 of 16.75p per share, amounting to £60,769,000, was approved by the Board on 17 July 2012 and has not been 
included as a liability at 31 May 2012. This dividend will be paid on 23 October 2012 to those members on the register at the close of 
business on 21 September 2012. 

106 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

107

 
noteS to tHe FInAnCIAl StAteMentS
(continued) 

15. PrOPErTY, PLAnT AnD EQuIPMEnT

16. InTAnGIBLE ASSETS

Notes to the financial statements

group

Cost:
At 1 June 2010
Foreign currency adjustment
Additions
Transfers between categories
Written off

At 31 May 2011
Foreign currency adjustment
Additions
Written off

At 31 May 2012

Accumulated depreciation:
At 1 June 2010
Foreign currency adjustment
Provided during the year
Written off

At 31 May 2011
Foreign currency adjustment
Provided during the year
Written off

At 31 May 2012

Net book value – 31 May 2012

Net book value – 31 May 2011

Net book value – 1 June 2010

Leasehold  
improvements
£000

Office 
equipment, 
fixtures  
and fittings
£000

computer 
and other 
equipment
£000

Assets in  
the course of  
construction 
£000

8,229
63
1,477
8,776
(3,321)

15,224
47
2,145
(732)

16,684

4,583
30
2,965
(3,321)

4,257
22
2,423
(732)

5,970

10,714

10,967

3,646

1,463
(18)
350
489
(126)

2,158
9
177
(56)

12,167
(140)
4,858
9
(1,956)

14,938
90
2,387
(1,693)

2,288

15,722

634
4
417
(126)

929
(26)
484
(56)

8,633
(38)
3,704
(1,926)

10,373
131
3,027
(1,693)

1,331

11,838

957

1,229

829

3,884

4,565

3,534

Total
£000

23,482
(95)
14,336
-
(5,403)

32,320
146
4,709
(2,481)

34,694

13,850
(4)
7,086
(5,373)

15,559
127
5,934
(2,481)

19,139

15,555

16,761

1,623
-
7,651
(9,274)
-

-
-
-
-

-

-
-
-
-

-
-
-
-

-

-

-

1,623

9,632

client lists and 
customer
relationships
£000

goodwill
£000

Trade
name
£000

development
costs
£000

Software
and
licences
£000

cost:
At 1 June 2010
Foreign currency adjustment
Acquisition of a business (note 17a)
Adjustment to deferred contingent consideration
Additions
Written off

At 31 May 2011
Foreign currency adjustment
Additions
Written off

At 31 May 2012

Accumulated amortisation:
At 1 June 2010
Foreign currency adjustment
Provided during the year
Impairment (note 18)
Written off

At 31 May 2011
Foreign currency adjustment
Provided during the year
Written off

At 31 May 2012

Net book value – 31 May 2012

Net book value – 31 May 2011

Net book value – 1 June 2010

234,158
1,647
1,843
(2,010)
-
-

235,638
37
-
-

235,675

-
-
-
128,210
-

128,210
-
-
-

128,210

107,465

107,428

234,158

61,678
1,168
2,673
-
-
-

65,519
(400)
-
(61,966)

3,153

34,423
664
8,750
20,148
-

63,985
(250)
972
(61,966)

2,741

412

1,534

27,255

1,108
(11)
-
-
-
-

1,097
122
-
-

1,219

1,069
(9)
37
-
-

1,097
122
-
-

1,219

-

-

39

888
(67)
-
-
1,725
(47)

2,499
58
1,649
-

4,206

42
-
65
-
(47)

60
-
595
-

655

3,551

2,439

846

Total
£000

304,429
2,624
4,516
(2,010)
7,074
(165)

316,468
(103)
3,037
(62,875)

6,597
(113)
-
-
5,349
(118)

11,715
80
1,388
(909)

12,274

256,527

3,567
(58)
2,523
-
(118)

5,914
72
3,259
(909)

8,336

3,938

5,801

3,030

39,101
597
11,375
148,358
(165)

199,266
(56)
4,826
(62,875)

141,161

115,366

117,202

265,328

Assets in the course of construction (AICC) at 1 June 2010 represented the costs associated with the fit out of the Group’s new London 
headquarters. AICC was transferred to the appropriate asset class, and depreciation commenced once the fit out was completed and the 
office available for use.

Goodwill primarily relates to the purchase of IG Group plc by IG Group Holdings plc – detail is provided in note 18. The client list acquired 
with the business of Ideal CFDs (refer note 17a) is being amortised on a sum of digits basis over three years. Development costs are entirely 
internally-generated intangible assets. Software and licenses relate entirely to external purchases.

108 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

109

 
 
noteS to tHe FInAnCIAl StAteMentS
(continued) 

17. InvESTMEnT In SuBSIDIArIES

At cost:

At the beginning of the year
Additions(1)

At the end of the year

             company

2012
£000

2011
£000

433,078

428,853

5,050

4,225

438,128

433,078

(1)  Additions in the year ended 31 May 2012 comprise the investment relating to equity-settled share-based payments for subsidiary employees of £5,005,000 and the purchase of 

shares in the Company’s immediate subsidiary, IG Group Limited, of £45,000.

The following companies are all owned directly or indirectly by IG Group Holdings plc:

name of company

Subsidiary undertakings held directly:
IG Group Limited
IG Jersey Cashbox Limited

Subsidiary undertakings held indirectly:
IG Index Limited
IG Markets Limited
extrabet Limited
extrabet Financial Limited
IG Markets South Africa Limited
IG Australia Pty Limited
IG Asia Pte Limited
IG Markets Inc
North American Derivatives Exchange Inc 
IG Markets Securities Limited 
Market Data Limited
Market Risk Management Inc
IG Infotech (India) Private Limited
IG Nominees Limited
IG Knowhow Limited

country of 
incorporation

Holding

Voting rights

nature of business

uK
Jersey

Ordinary shares
Ordinary shares

uK
uK
uK
uK
uK
Australia
Singapore
uSA

uSA
Japan
uK
uSA
India
uK
uK

Ordinary shares
Ordinary shares
Ordinary shares
Ordinary shares
Ordinary shares
Ordinary shares
Ordinary shares
Ordinary shares

Ordinary shares
Ordinary shares
Ordinary shares
Ordinary shares
Ordinary shares
Ordinary shares
Ordinary shares

100%(1) 
100%

100%
100%
100%
100%

90%(2)

100%
100%
100%

100%
100%
100%
100%
100%
100%
100%

holding company
Dormant

Spread betting
CFD trading and foreign exchange
non-trading
non-trading
CFD trading
Australia sales and marketing office
CFD trading and foreign exchange
non-trading 

Exchange
CFD trading and foreign exchange
Data distribution
Market maker
Software development
nominee company
Software development

(1) IG Group Limited has preference shares in issue. These are 100% held within the IG Group of companies
(2) The Group has a call option and the vendor a put option over the outstanding 10% of IG Markets South Africa (refer note 17a)

Notes to the financial statements

Subsidiary undertakings held indirectly (continued):

name of company

Subsidiary undertakings held indirectly (continued):
IG Finance
IG Finance Two
IG Finance Three
IG Finance Four
IG Finance 5 Limited
IG Finance 6 Limited
IG Finance 7 Limited
IG Finance 8 Limited
IG Finance 9 Limited
Fox Sub Limited
Fox Sub Two Limited
Fox Japan Holdings
IG US Holdings Inc
Market Data Japan KK
FXOnline Japan Co. Limited 
Blackfriars AG

country of 
incorporation

Holding

Voting rights

nature of business

uK
uK
uK
uK
uK
uK
uK
uK
uK
Gibraltar
Gibraltar
Gibraltar

uSA
Japan
Japan
Germany

Ordinary shares
Ordinary shares
Ordinary shares 
Ordinary shares 
Ordinary shares 
Ordinary shares 
Ordinary shares 
Ordinary shares 
Ordinary shares 
Ordinary shares
Ordinary shares
Ordinary shares

Ordinary shares
Ordinary shares
Ordinary shares
Ordinary shares

100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%

100%
100%
100%
100%

Financing
Financing
Financing
Financing
Financing
Financing
Financing
Financing
Financing
Financing
Financing
holding company

holding company
holding company
non-trading
Dormant

Employee Benefit Trusts:
IG Group Holdings plc Inland Revenue Approved Share Incentive Plan (UK Trust)
IG Group Limited Employee Benefit Trust (Jersey Trust)

110 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

111

noteS to tHe FInAnCIAl StAteMentS
(continued) 

17. InvESTMEnT In SuBSIDIArIES (continued)
17(a) Acquisition of the client list and business of Ideal CFD Financial Services Pty Limited
In the year ended 31 May 2011, the Group completed the acquisition of the client list and business of Ideal CFD Financial Services Pty 
Limited (Ideal), a South African based introductory broker of the Group, for £4.5 million. Consideration comprised £1.6 million paid in cash 
and £2.9 million payable on exercise of symmetrical put and call options over 20% of IG Markets South Africa Limited (IGSA), a subsidiary 
of the Group that transferred to the vendor of Ideal on completion. Following completion of a fair value exercise, a client list of £2.7 million 
and goodwill of £1.8 million were recognised in the Group statement of financial position.

Subsequent to the initial acquisition, the Group acquired an additional 10% of IGSA for £1.2 million; this had no impact on the estimated 
value of the total consideration or the goodwill associated with the acquisition. Following this further acquisition the Group has a call option 
and the vendor a put option over the remaining 10% of IGSA. The present value of the forecast redemption amount is recorded under other 
payables as a liability in the Group statement of financial position. These options are exercisable in January 2013, based on a multiple of 
eight times average pro forma annual post-tax profits of IGSA over the period from 1 September 2010 to 30 November 2012.

18. IMPAIrMEnT OF GOODWILL
18(a) Analysis of goodwill
Goodwill has been allocated to the following cash-generating units (CGUs) for impairment-testing purposes:

UK 
Australia
US 
South Africa

             group
2012
£000

2011
£000

100,012
934
4,931
1,588

100,012
934
4,618
1,864

107,465

107,428

Goodwill arose in the UK CGU on the purchase of IG Group plc by IG Group Holdings plc on 5 September 2003, and was previously 
allocated according to the CGU profitability (Financial and Sport) at that date. Goodwill in the Australian CGU arose on the acquisition of 
the non-controlling interest in IG Australia in the year ended 31 May 2006. Goodwill arising on the acquisitions of each of North American 
Derivatives Exchange Inc. and Ideal CFDs has been allocated to the separate US and South African CGUs respectively. 

Notes to the financial statements

18(b) Impairments in the year ended 31 May 2011
goodwill and customer relationships - japan
An impairment review of the goodwill and customer relationships associated with the Japanese business was performed as at  
30 November 2010, triggered by regulatory change in the Japanese market. The estimated recoverable amount of the Japanese business  
was based upon value-in-use, calculated as the total of the present value of projected five-year future cash flows and a terminal value. 

The first of several regulatory restrictions on leverage for forex products came into force in August 2010, and had an adverse impact on 
client activity levels and revenue. At 30 November 2010, further leverage restrictions were announced, and these became effective in 
January 2011 and August 2011 for equity indices and forex respectively. These restrictions were expected to have a significant impact on 
the future revenues of the Japanese business. Accordingly, client recruitment rates and average revenue per client assumptions, utilised in 
the value-in-use calculation for the Japanese business, were lowered consistent with the leverage impact experienced in the period. 

The net book values of the goodwill and customer relationships (£123.0 million and £20.1 million respectively) associated with the Group’s 
Japanese business were fully impaired as a result. 

The impairment charges discussed above and the associated reduction in the deferred tax liability of £8.5 million were disclosed in the 
Group income statement in the column ‘certain items’, consistent with the Group’s established accounting policy and presentation. 

goodwill - Sport
Goodwill associated with the Sport CGU of £5.25 million was impaired to nil in the year ended 31 May 2011. 

18(c) Impairment testing at year-end
The goodwill associated with the UK, Australian, US and South African CGU’s has been subject to an impairment test at 31 May 2012  
as set out in the following disclosures. 

methodology utilised in the impairment testing 
For the purposes of impairment testing of goodwill, the carrying amount of each CGU (including goodwill) is compared to the  
estimated recoverable amount of each CGU and any deficits are provided. The carrying amount of a CGU includes only those assets  
that can be attributed directly, or allocated on a reasonable and consistent basis.

The estimated recoverable amount of each CGU is based upon value-in-use, calculated as the total of the present value of projected 
five-year future cash flows and a terminal value. 

Key assumptions used in value-in-use calculations 
The calculation of value-in-use for the CGUs is most sensitive to the following assumptions:

  Client recruitment and retention rates 
  Average revenue per client
  Forecast marketing spend 
  Operating cost growth rates 
  The discount rate 
  The long-term growth rate used for the terminal value calculation

Projected future cash flows for each CGU were based upon the Board-approved budget and a further three-year revenue plan which 
reflects past experience as well as future expected trends. In order to support the three-year revenue plan, the marketing and other 
operating costs were forecast from the Board-approved budget using subsequent growth rates. This methodology is consistent with that 
used for the 31 May 2011 year-end impairment review. The revenue growth rates assumed are consistent with the long-term growth rates 
of the Group’s businesses measured over a five-year period.

The cash flows for the US and South African CGUs were translated into sterling using year-end exchange rates. 

112 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

113

noteS to tHe FInAnCIAl StAteMentS
(continued) 

18. IMPAIrMEnT OF GOODWILL (continued)
18(c) Impairment testing at year-end (continued) 
The cash flows were discounted using pre-tax discount rates as disclosed in the table below. These were derived using region-specific, 
market-based cost of equity and debt assumptions, in order to reflect both the financing cost and risk associated with each CGU. The 
long-term growth rates (g) used in the terminal value calculations are disclosed below and are equivalent to, or lower than, the respective 
long-term growth rate for the economy in which the CGU operates. 

cash-generating unit

Financial (UK and Australia)
US
South Africa

2012

2011

discount 
rate

discount 
rate

2012
Years 4-5
revenue 
growth rate

2011
Years 4-5
revenue 
growth rate

12%
15%
23%

12%
19%
23%

4%
32%
16%

4%
33%
24%

2012

2011

g

2%
2%
5%

g

2%
2%
5%

Client recruitment, retention rates and average revenue per client were based upon actual amounts measured in prior years which were 
projected forward in accordance with expected trends. 

On the basis of the results of the above analysis there was no impairment of goodwill during the year.

Sensitivity to changes in assumptions
The Directors have performed a sensitivity analysis around assumptions and have concluded that no reasonably possible change in key 
assumptions would cause the carrying amount of any CGU to exceed its recoverable amount.

19. TrADE rECEIvABLES

Amounts due from brokers(1)
Other amounts due from clients(2)
Amounts due from clients(3)

             group
2012
£000

2011
£000
(restated)

206,997
12,920
2,425

267,792
-
2,312

222,342

270,104

(1)  Amounts due from brokers represent balances with brokers where the combination of cash held on account and the valuation of financial derivative open positions results in 

an amount due to the Group. At 31 May 2012 the actual broker margin requirement was £196.0 million (2011: £217.4 million)

(2)  Other amounts due from clients represent balances that will be transferred to the Group’s own cash from segregated client funds on the immediately following working day in 

accordance with the UK’s Financial Services Authority (FSA) ‘CASS’ rules and similar rules of other regulators in whose jurisdiction the Group operates

(3)  Certain clients are permitted to deal in circumstances where they may be capable of suffering losses in excess of the funds they have on their account. Amounts due from 

clients comprise deficits arising from such realised and unrealised losses net of an allowance for impairment (refer to note 36)

114 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

Notes to the financial statements

20. CASh AnD CASh EQuIvALEnTS 

Gross cash and cash equivalents(1)
Less segregated client funds(2)

Own cash and title transfer funds(3)

             group
2012
£000

2011
£000

960,894
(732,738)

839,202
(714,674)

228,156

124,528

             company

2012
£000

151
-

151

2011
£000

304
-

304

(1)  Gross cash and cash equivalents includes the Group’s own cash as well as all client monies held, including both segregated client and title transfer funds

(2)  Segregated client funds comprise individual client funds held in segregated client money accounts or money market facilities established under the UK’s Financial Services Authority 

(FSA) ‘CASS’ rules and similar rules of other regulators in whose jurisdiction the Group operates. Such monies are not included in the Group’s statement of financial position

(3)  Title transfer funds are held by the Group under a Title Transfer Collateral Arrangement (TTCA), by which a corporate client agrees that full ownership of such monies is 

unconditionally transferred to the Group (refer to note 22)

The Group’s available liquidity including undrawn committed borrowing facilities is disclosed in note 36 to the financial statements.

21. CASh GEnErATED FrOM OPErATIOnS 

Operating activities

Operating profit(1)
Adjustments to reconcile operating profit to net cash flow from operating activities:
    Net interest income on segregated client funds
    Amortisation of customer relationships and trade names (Japan) 
    Impairment of customer relationships and goodwill
    Depreciation of property, plant and equipment
    Amortisation of intangible assets
    Non-cash foreign exchange gains in operating profit
    Share-based payments
    Write off - property, plant and equipment
    Recovery of trade receivables
    Decrease / (increase) in trade and other receivables
    Increase in trade and other payables
    (Decrease) / increase in provisions and other non-cash items
    Other non-cash items

note

5, 12
5, 12
15
16

30
15

             group
2012
£000

2011
£000
(restated)

             company

2012
£000

2011
£000

185,126

7,077

(1,018)

(5,320)

(10,252)
-
-
5,934
4,826
(2,190)
5,005
-
2,563
42,274
2,572
(714)
(228)

(8,948)
7,595
148,358
7,086
3,780
1,727
4,225
30
754
(66,578)
22,247
262
1,467

-
-
-
-
-
-
-
-
-
50,088
26,864
-
(565)

-
-
-
-
-
-
-
-
-
67,776
6,185
-
-

cash generated from operations

234,916

129,082

75,369

68,641

(1)  The operating profit disclosed above is stated inclusive of discontinued operations. Cash flows from discontinued operations are disclosed in note 12 to the  

financial statements

In the Group statement of cash flows, proceeds from the sale of property plant and equipment comprise: 

Net book value (note 15)
Profit on disposal of property, plant and equipment (note 5)

Proceeds from the disposal of property, plant and equipment

             group
2012
£000

2011
£000

-

-

-

30

283

313

115

 
Notes to the financial statements

25. LITIGATIOn 
The Group has received a claim issued on 11 November 2010 and served against IG Markets Limited (IG Markets) – a wholly owned 
subsidiary of the Group – in relation to the insolvency of Echelon Wealth Management Limited (Echelon), a former client of IG Markets.  
This litigation is ongoing.

Three former clients of Echelon (which went into liquidation in October 2008), namely (i) Stokors SA (Stokors), (ii) Mr Lucien Selce (Selce), 
and (iii) Phoenicia Asset Management (Holding) SAL (Phoenicia) are seeking to recover damages from IG Markets. 

The damages sought are made up of two parts: firstly approximately €12.0 million which the three claimants had on deposit with Echelon 
at the time of its liquidation, and secondly a claim for lost profits which Stokors and Phoenicia claim they would have made had they not 
lost these monies deposited by them with Echelon at the time it collapsed. On 30th May 2012 Stokors and Phoenicia amended their claim 
in relation to alleged lost profits, seeking to recover the sums of €37,706,584 and €19,265,572 respectively (calculated to 25 January 2012) 
together with continuing alleged daily losses of €31,766 and €16,230 per day respectively, which they claim equates to a daily rate of return 
of 0.4% (or 146% per annum). The Group is investigating the legality of the claimants’ activities giving rise to these alleged rates of return.

On the basis of legal and expert advice received, the Group continues to view the claim as speculative. No provision has therefore been 
made in the Group statement of financial position as at 31 May 2012 in relation to this matter.

26. rEDEEMABLE PrEFErEnCE ShArES

Allotted, called up and fully paid:
40,000 preference shares of £1 each

                                   company and group
2011
£000

2012
£000

40

40

The preference shares are entitled to a fixed non-cumulative dividend of 8% paid in preference to any other dividend. Redemption is only 
permissible in accordance with capital distribution rules or on the winding up of the Company, where the holders are entitled to £1 per 
share plus, if the Company has sufficient distributable reserves, any accrued or unpaid dividends. The preference shares have no voting 
rights, except that they are entitled to vote should the Company fail to pay any amount due on redemption of the shares. The effective 
interest rate on these shares is 8% (2011: 8%).

noteS to tHe FInAnCIAl StAteMentS
(continued) 

22. TrADE PAYABLES 

Amounts due to title transfer clients
Other amounts due to clients(1)
Other trade payables

             group
2012
£000

2011
£000 
(restated)

59,852
-
1,224

71,453
11,639
398

61,076

83,490

(1)  Other amounts due to clients represent balances that will be transferred from the Group’s own cash into segregated client funds on the immediately following working day  

in accordance with the UK’s Financial Services Authority (FSA) ‘CASS’ rules and similar rules of other regulators in whose jurisdiction the Group operates

23. OThEr PAYABLES

Accruals
Other taxes and social security
Amounts due to Group companies (note 34b)
Dividends on redeemable preference shares

             group
2012
£000

2011
£000

62,652
2,160
-
3

43,446
1,700
-
3

             company

2012
£000

6,212
-
26,759
3

2011
£000

4,254
-
2,255
3

6,512

Included within accruals are amounts in relation to employee bonuses, supplier payments, introducing broker commissions and  
other amounts.

64,815

45,149

32,974

24. PrOvISIOnS

At the beginning of the year
Income statement charge
Utilised in the year
Released in the year

At the end of the year
Current
Non-current

             group
2012
£000

2011
£000

3,418
126
(1,408)
(783)

1,353
1,353
-

1,353

3,156
1,534
(1,272)
-

3,418
1,427
1,991

3,418

During the year, agreement was reached with the lessor for the early surrender of the lease of the Group’s previous London headquarters. 
As a result, a release of amounts previously provided in relation to this onerous lease has been made in order to align the year-end 
provision at 31 May 2012 with the agreed termination liability. The provision will be settled in full in the year ended 31 May 2013.  

The provision held as at 31 May 2011 represented the Group’s estimated obligations for onerous lease commitments arising from the 
move of the Group’s London Headquarters and the closure of the Sport business.

116 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

117

noteS to tHe FInAnCIAl StAteMentS
(continued) 

27. ShArE CAPITAL

Allotted, called up and fully paid:
(i) Ordinary shares (0.005p)

At 1 June 2010

Issued during the year

At 31 May 2011
Issued during the year

At 31 May 2012

(ii) B shares (0.001p)

At 31 May 2011 and 31 May 2012

number of 
shares

Ordinary 
share 
capital
£000

Share 
premium 
account
£000

361,108,463

1,125,091

362,233,554
1,081,469

363,315,023

65,000

18

-

18
-

18

-

206,246

-

206,246
45

206,291

-

During the year to 31 May 2012, 1,081,469 (2011: 1,125,091) ordinary shares with an aggregate nominal value of £54 were issued following 
the exercise of long-term incentive plan awards for a consideration of £45,000. 

Except as the ordinary shareholders have agreed or may otherwise agree, on a winding up of the Company, the balance of assets available 
for distribution after the payment of all of the Company’s creditors, and subject to any special rights attaching to other classes of shares, 
are distributed among the shareholders according to the amounts paid up on shares by them.

B shares
The B shares carry no entitlement to dividends and no voting rights. To the extent not already received by them the B shareholders shall, 
on a winding up of the Company, be entitled to receive, from the trustee, a consideration equal to the amount realised by the sale by the 
trustee of approximately 122 ordinary shares for every B share held.

Notes to the financial statements

28. OWn ShArES hELD In EMPLOYEE BEnEFIT TruSTS
The movements in own shares held in Employee Benefit Trusts in respect of employee share plans during the year were as follows: 

At the beginning of the year:
1,135,803 (2011: 1,134,441) ordinary shares of 0.005p each

Purchased during the year:
67,047 (2011: 59,735) ordinary shares of 0.005p each

Exercised during the year:
3,044 (2011: 58,373) ordinary shares of 0.005p each

At the end of the year:
1,199,806 (2011: 1,135,803) ordinary shares of 0.005p each

                                   company and group
2011
£000

2012
£000

1,223

973

298

291

(13)

(41)

1,508

1,223

The Group has a UK-resident Employee Benefit Trust in order to hold shares in the Company in respect of awards under the Group’s HM 
Revenue and Customs approved share incentive plan (SIP). At 31 May 2012, 676,093 ordinary shares (2011: 611,395) were held in the trust 
and at the year-end have reduced shareholders’ equity by £1,448,443 (2011: £1,172,943). These include 238,013 ordinary shares  
(2011: 228,675) which were not allocated to employees and are available for future SIP awards. The market value of the shares held 
conditionally at the year-end was £2,928,159 (2011: £2,745,164).

The Group has a Jersey-resident Employee Benefit Trust which holds shares in the Company. At 31 May 2012, the trust held 512,075 (2011: 
512,075) ordinary shares which are available to satisfy awards under the SIP and long-term incentive plan (LTIP) schemes. The shares held 
at the year-end have reduced shareholders’ equity by £26 (2011: £26). The market value of the shares held conditionally at the year-end 
was £2,221,797 (2011: £2,299,217).

The Group has an Australian-resident Employee Equity Plan Trust in order to hold shares in the Company in respect of awards under a SIP. 
At 31 May 2012, 11,638 ordinary shares (2011: 12,333) were held in the trust and at the year-end have reduced shareholders’ equity by 
£59,424 (2011: £49,991). These include nil ordinary shares (2011: nil) which were not allocated to employees and are available for future  
SIP awards. The market value of the shares held conditionally at the year-end was £50,404 (2011: £55,375).

Upon flotation of the Company on 4 May 2005, 5,861,497 ordinary shares and cash of £2.4 million were transferred to the Jersey Employee 
Benefit Trust by institutional shareholders in order to satisfy their obligations to holders of 48,059 B shares and 16,941 B shares respectively. 
During the year ended 31 May 2012, nil (2011: 1,017) B shares were sold by B shareholders to the Trust. The Trust sold nil (2011: 124,038) 
ordinary shares in order to realise the funds necessary to purchase these B shares. The Trust unconditionally held 63,622 (2011: 63,622) B 
shares at the year-end. The Trust also held 1,378 (2011: 1,378) B shares and 168,067 (2011: 168,067) ordinary shares, which it may sell in 
order to satisfy its obligations to B shareholders, all of whom are current or former employees.

118 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

119

noteS to tHe FInAnCIAl StAteMentS
(continued) 

Notes to the financial statements

29. OThEr rESErvES
The share-based payment reserve relates to the estimated cost of equity-settled employee share plans based on a straight-line basis over the 
vesting period, and the associated credit for the excess of the tax deduction for employee share-based payments over the amounts charged 
to the income statement. The foreign currency translation reserve includes amounts in relation to the translation of overseas subsidiaries. 

30. EMPLOYEE ShArE PLAnS
The Company operates three employee share plans: a share incentive plan (SIP), a value-sharing plan (VSP) and a long-term incentive plan 
(LTIP), all of which are equity-settled. The expense recognised in the income statement in respect of share-based payments was £5,005,000 
(2011: £4,225,000).

group

At 1 june 2010
Equity-settled employee share-based payments
Excess of tax deduction benefit on share-based  
    payments recognised directly in equity (note 11)
Acquisition of non-controlling interest
Foreign currency translation on overseas subsidiaries
Exercise of UK share incentive plans
Exercise of US share incentive plans
Purchase of own shares

At 31 may 2011
Equity-settled employee share-based payments
Excess of tax deduction benefit on share-based 
    payments recognised directly in equity (note 11)
Foreign currency translation on overseas subsidiaries
Exercise of Australian share incentive plans
Exercise of US share incentive plans
Purchase of own shares

Share- 
based 
payments
£000
(note 30)

foreign  
currency 
translation
£000

21,269
4,225

59,446
-

(831)
-

-
(41)
(26)
-

-
-

(344)
-
-
-

Own shares  
held in 
employee 
Benefit 
Trusts 
£000
(note 28)

Other 
reserves
£000

Total other 
reserves
£000

(973)
-

-
-

-
41
-
(291)

-
-

-
(2,302)

-
-
-
-

24,596
5,005

59,102
-

(1,223)
-

(2,302)
-

(101)
-
(13)
(10)
-

-
774
-
-
-

-
-
13
-
(298)

-
-
-
-
-

79,742
4,225

(831)
(2,302)

(344)
-
(26)
(291)

80,173
5,005

(101)
774
-
(10)
(298)

At 31 may 2012

29,477

59,876

(1,508)

(2,302)

85,543

Own shares  
held in 
employee 
Benefit 
Trusts 
£000
(note 28)

Share- 
based 
payments
£000
(note 30)

Total other 
reserves
£000

15,964
4,225
(41)
(26)
-

20,122
5,005
(13)
(10)
-

(973)
-
41
-
(291)

(1,223)
-
13
-
(298)

14,991
4,225
-
(26)
(291)

18,899
5,005
-
(10)
(298)

25,104

(1,508)

23,596

company

At 1 june 2010
Equity-settled employee share-based payments
Exercise of UK share incentive plans
Exercise of US share incentive plans
Purchase of own shares

At 31 may 2011
Equity-settled employee share-based payments
Exercise of Australian share incentive plans
Exercise of US share incentive plans
Purchase of own shares

At 31 may 2012

120 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

Share incentive plan (SIP) 
SIP awards are made available to all UK, Australian and USA employees. The Executive Committee has responsibility for setting the terms of  
the award, which are then approved by the Remuneration Committee.

The UK and Australian awards invite all employees to subscribe for up to £1,500/ A$3,000 of partnership shares, with the Company matching 
on a one-for-one basis. All matching shares vest after three years, as long as the employee remains employed with the Group for the term of 
the award. Shares awarded under the scheme are held in trust in accordance with local tax authority rules. Employees are entitled to receive 
dividends on the shares held in trust for as long as they remain employees. 

The USA award invites employees to invest a maximum of 5% of their salary bi-annually to the award. The award runs for a six-month period, 
and at the end of this period the employees are invited to purchase shares in IG Group Holdings plc at a discount of 15% to the scheme price, 
being the lower of the opening share price and the closing share price for the period.

The maximum number of SIP shares that vest based on the awards made are:

country of award

UK
Australia
UK
Australia
UK
Australia
UK
Australia

Total

Share 
price at 
award

328.00p
284.40p
288.00p
367.42p
483.85p
489.90p
443.74p
444.77p

Award date

22 Jul 2008
27 Jan 2009
22 Jul 2009
09 Feb 2010
21 Jul 2010
05 Aug 2010
28 Jul 2011
01 Aug 2011

expected 
vesting date

number at 
the start of 
the year

number 
awarded 
during the 
year

number 
lapsed 
during the 
year

number 
exercised 
during the 
year

number at 
the end of 
the year

22 Jul 2011
27 Jan 2012
22 Jul 2012
09 Feb 2013
21 Jul 2013
04 Aug 2013
28 Jul 2014
31 Jul 2014

56,232
2,817
43,887
4,453
53,099
4,877
-
-

-
-
-
-
-
-
62,086
4,961

(457) 
(580)
(2,605)
(623)
(2,273)
(772)
(1,577)
(451)

(55,775)
(2,237)
-
(453)
-
(354)
-
-

-
-
41,282
3,377
50,826
3,751
60,509
4,510

165,365

67,047

(9,338)

(58,819)

164,255

value-sharing plan (vSP)
The VSP award was introduced during the year ended 31 May 2011 onwards to replace the long-term incentive plan award. VSP awards 
are conditional awards made available to Executive Directors and other senior staff. The Remuneration Committee has responsibility for 
agreeing any awards under the plan and for setting the policy for the way in which the plan should be operated, including agreeing 
performance targets and which employees should be invited to participate. Participants do not pay to receive awards or to receive release 
of shares. The VSP performance targets vest after three years, with a pre-defined number of shares allocated for each £10m of surplus 
shareholder value created over the three-year period above a hurdle. Half of the shares vest after three years and can be exercised at that 
date, with the remaining half being deferred for a further year, conditional upon continued employment at the vesting date.

The maximum number of VSP shares that vest based on the awards made are:

Award date

29 Oct 2010
29 Oct 2010
20 Jul 2011
20 Jul 2011

Total

Share 
price at 
award

528.50p
528.50p
450.00p
450.00p

expected 
vesting date

number at 
the start of 
the year

number 
awarded 
during the 
year

number 
lapsed 
during the 
year

number 
exercised 
during the 
year

31 Jul 2013
31 Jul 2014
31 Jul 2014
31 Jul 2015

2,229,018
2,229,084
-
-

-
-
3,571,745
3,571,725

(176,264)
(176,272)
(183,810)
(183,807)

4,458,102

7,143,470

(720,153)

-
-
-
-

-

number at 
the end of 
the year

2,052,754
2,052,812
3,387,935
3,387,918

10,881,419

121

noteS to tHe FInAnCIAl StAteMentS
(continued) 

Notes to the financial statements

30. EMPLOYEE ShArE PLAnS (continued)
Long-term incentive plan (LTIP) 
LTIP awards were made available to Executive Directors and other senior staff in the years ended 31 May 2005 to 31 May 2010, and were 
then replaced by the VSP award. 

LTIP awards allowed the award of nil-cost or nominal-cost shares which were legally classified as options and vested when specific 
performance targets were achieved, conditional upon continued employment at the vesting date. For each award a minimum performance 
target has to be achieved before any shares vest, and the awards vest fully once the maximum performance target is achieved.

The maximum number of LTIP shares that vest based on the awards made are: 

The weighted average fair values per award granted are as follows:

Year ended 31 May 2012

Year ended 31 May 2011

At the start  
of the year

Awarded 
during the 
year

Lapsed 
during the 
year

exercised 
during the 
year

At the end 
of the year

266.29p

263.86p

188.44p

217.70p

279.09p

223.90p

351.34p

261.57p

266.26p

266.29p

31. CAPITAL COMMITMEnTS
Capital expenditure contracted for at the year-end but not yet incurred is as follows:

Award date

16 May 2005
07 Aug 2006
04 Oct 2006
23 Jul 2007
14 Aug 2007
21 Aug 2007
30 Sep 2008
25 Sep 2009

Total

Share 
price at 
award

112.25p
217.00p
261.75p
312.25p
311.00p
304.00p
313.75p
318.80p

expected 
vesting date

number at 
the start of 
the year

number 
awarded 
during the 
year

number 
lapsed 
during the 
year

number 
exercised 
during the 
year

number at 
the end of 
the year

21 Jul 2008
07 Aug 2009
04 Oct 2009
23 Jul 2010
14 Aug 2010
21 Aug 2010
30 Sep 2011
25 Sep 2012

40,666
4,037
32,639
222,628
14,700
48,331
2,691,343
3,302,399

6,356,743

-
-
-
-
-
-
-
-

-

-
(4,037)
-
-
-
-
(1,619,929)
-

(40,666)
-
-
(11,944)
-
(48,331)
(980,528)
(119,982)

-
-
32,639
210,684
14,700
-
90,886
3,182,417

(1,623,966)

(1,201,451)

3,531,326

Further information on the Company’s VSP and LTIP awards is given in the Directors’ remuneration report.

Fair value of equity-settled awards
The fair value of the equity-settled share-based payments to employees is determined at the grant date. The weighted average fair value of 
the equity-settled awards granted during the year was £19,025,911 (2011: £16,492,467). 

For SIP awards, the fair value is determined to be the share price at the grant date without making an adjustment for expected dividends, as 
awardees are entitled to dividends over the vesting period. 

For VSP awards made under the growth in profit before tax criteria, the fair value is determined to be the share price at the date of grant after a 
deduction for the expected present value of future dividends, over the vesting period. For VSP awards made under the Total Shareholder Return 
(TSR) criteria, fair value is calculated using a Monte Carlo pricing model. Please refer to the Directors’ remuneration report for more information.

The inputs below were used to determine the fair value of the VSP award issued on 20 July 2011:

Share price at grant date (pence)
Three-month average market capitalisation at award date (£m)
Expected life of awards (years)
Risk-free sterling interest rate (%)
IG expected volatility (%)
Benchmark index expected volatility (%)
Expected dividend yield (%)

450.00
1,671
2.7
1.12
47
33
4.2

Property, plant and equipment
Intangible assets 

             group
2012
£000

470
603

2011
£000

879
345

1,073

1,224

32. OBLIGATIOnS unDEr LEASES 
Operating lease agreements 
The Group and Company have entered into commercial leases on certain properties. Future minimum rentals payable under  
non-cancellable operating leases are as follows:

group

Future minimum payments due:
Not later than one year
After one year but not more than five years
After more than five years

company

Future minimum payments due:
Not later than one year
After one year but not more than five years
After more than five years

33. TrAnSACTIOnS WITh DIrECTOrS
The Group had no transactions with its Directors.

2012
£000

2011
£000

2,712
12,917
20,829

3,259
13,281
19,918

36,458

36,458

2012
£000

2011
£000

512
8,949
17,626

-
6,500
16,079

27,087

22,579

122 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

123

noteS to tHe FInAnCIAl StAteMentS
(continued) 

34. rELATED PArTY TrAnSACTIOnS
34(a) Group
There were no related party transactions during the year. During the prior year, fees amounting to £10,583 were paid to CVC Capital 
Partners Limited relating to the services of Robert Lucas as a Director of IG Group Holdings plc.

The Directors are considered to be the key management personnel of the Group in accordance with IAS 24. The Directors’ remuneration 
report discloses all benefits and share-based payments made during the year and the preceding year to the Directors. The total 
compensation for key management personnel was as follows:

Salaries and other short-term employee benefits
Post-employment benefits
Share-based payments

2012
£000

4,229
185
1,689

6,103

2011
£000

1,895
214
1,210

3,319

34(b) Company
The Company pays for certain expenses incurred by subsidiaries and received preference dividends from IG Group Limited of  
£128.9 million (2011: 120.8 million).

The Company had the following amounts outstanding with subsidiaries at the year-end:

Notes to the financial statements

35. FInAnCIAL InSTruMEnTS 
Accounting classifications and fair values – Group
The table below sets out the classification of each class of financial assets and liabilities and their fair values (excluding accrued interest). 
The Group considers the carrying value of all financial assets and liabilities to be a reasonable approximation of fair value and represents 
the Group’s maximum credit exposure without taking account of any collateral held or other credit enhancements.

‘Cash and cash equivalents’ represent cash held on demand and on deposit with financial institutions (note 20).

‘Trade receivables – due from brokers’ represent balances with brokers where the combination of cash held on account (disclosed as loans 
and receivables) and the valuation of financial derivative open positions (disclosed as held for trading) results in an amount due to the 
Group. These positions are held to hedge client market exposures and hence are considered to be held for trading, and are accordingly 
accounted for at fair value through profit and loss (FVTPL). These transactions are conducted under terms that are usual and customary  
to standard margin trading activities and are reported net in the Group statement of financial position as the Group has both the legal 
right and intention to settle on a net basis. 

‘Trade receivables – due from clients’ represent balances owed to the Group by clients. 

‘Trade payables – due to clients’ represent balances where the combination of client cash held on account and the valuation of financial 
derivative open positions results in an amount payable by the Group. ‘Trade payables – due to clients’ are reported net in the Group 
statement of financial position, as the Group adjusts the gross amount payable to clients (ie monies held on behalf of clients) for profits  
or losses incurred on a daily basis, consistent with the legal right and intention to settle on a net basis.

Loans to related parties
Loans from related parties

2012
£000

144,190
26,759

2011
£000

63,688
2,255

‘Redeemable preference shares’ are disclosed in note 26.

The Group’s financial instruments are classified as follows: 

All amounts remain outstanding at the year-end and are repayable on demand. A number of intercompany amounts were subject to 
offset arrangements during the year.

group

As at 31 may 2012
Financial assets
Cash and cash equivalents
Trade receivables – due from brokers
    Non-exchange-traded instruments
    Exchange-traded instruments

Total trade receivables – due from brokers
Trade receivables – due from clients
Trade receivables – other amounts due from clients

Financial liabilities
Trade payables – due to title transfer clients
Redeemable preference shares

fVTpL - 
held for 
trading
£000

Loans and 
receivables
£000

Other 
amortised 
cost
£000

Total 
carrying 
amount
£000

fair value
£000

-

228,156

 (6,244)
(4,599)

 175,710
42,130

(10,843)
-
-

217,840
2,425
12,920

(10,843)

461,341

-

 -
-

-
-
-

-

228,156

228,156

 169,466
37,531

 206,997
2,425
12,920

 169,466
37,531

 206,997
2,425
12,920

450,498

450,498

-
-

-

-
-

-

59,852
40

59,852
40

59,852
40

59,892

59,892

59,892

124 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

125

Notes to the financial statements

reconciliation of the movement in level 3 of the valuation hierarchy

group

Financial liabilities
Trade payables – due to clients

At 1 june 
2011
£000

gains or 
losses in 
revenue(1)
£000

cash 
settled 
positions(2)
£000

Transfers
£000

At 31 may 
2012(3)
£000

-

18,077

(18,077)

-

-

(1)  Disclosed in trading revenue in the income statement. This represents client positions that have closed in the year as well those open at the year-end

(2) Value of client positions that have cash settled in the year

(3) Value of open, unsettled client positions at the year-end disclosed in trading revenue in the income statement

The impact of a reasonably possible alternative valuation assumption on the valuation of ‘trade payables – due to clients’, reported within 
Level 3 of the valuation hierarchy, is not significant. 

Accounting classifications and fair values – Company
As at 31 May 2012, the Company held cash and cash equivalents of £151,000 (2011: £304,000) classified as ‘loans and receivables’ and
redeemable preference shares of £40,000 (2011: £40,000) classified as ‘other amortised cost’.

Items of income, expense, gains or losses – Group
Gains and losses arising from financial assets and liabilities classified as held for trading amounted to net gains of £366,971,000  
(2011: £320,392,000).

Finance income (refer to note 9) totalled £2,487,000 (2011: £2,403,000). An amount of £2,181,000 (2011: £2,020,000) represents interest 
income on financial assets not at fair value through profit or loss, and includes interest receivable in respect of non-segregated client 
balances, part of which is held with brokers.

Finance costs (refer to note 10) totalled £2,283,000 (2011: £2,432,000). An amount of £1,042,000 represents interest expense on financial 
liabilities not at fair value through profit or loss (2011: £1,347,000). The remainder, £1,241,000 (2011: £1,085,000) represents fee expense 
arising from maintaining the Group’s committed bank facilities. 

noteS to tHe FInAnCIAl StAteMentS
(continued) 

35. FInAnCIAL InSTruMEnTS (continued)
Accounting classifications and fair values – Group (continued)

group (restated)

As at 31 may 2011
Financial assets
Cash and cash equivalents
Trade receivables – due from brokers
    Non-exchange-traded instruments
    Exchange-traded instruments

Total trade receivables – due from brokers
Trade receivables – due from clients

Financial liabilities
Trade payables – due to title transfer clients
Trade payables – other amounts due to clients
Redeemable preference shares

fVTpL - 
held for 
trading
£000

Loans and 
receivables
£000

Other 
amortised 
cost
£000

Total 
carrying 
amount
£000

fair value
£000

-

124,528

(5,607)
543

(5,064)
-

238,514
34,342

272,856
2,312

(5,064)

399,696

-

-
-

-
-

-

124,528

124,528

232,907
34,885

267,792
2,312

232,907
34,885

267,792
2,312

394,632

394,632

-
-
-

-

-
-
-

-

71,453
11,639
40

71,453
11,639
40

71,453
11,639
40

83,132

83,132

83,132

Financial instrument valuation hierarchy  
The hierarchy of the Group’s financial instruments carried at fair value is as follows: 

group

As at 31 may 2012
Financial assets
Trade receivables – due from brokers

Level 1(1)
£000

Level 2(2)
£000

Level 3(3)
£000

Total fair 
value
£000

(4,599)

(6,244)

-

(10,843)

(1)  Valued using unadjusted quoted prices in active markets for identical financial instruments. This category includes the Group’s exchange-traded open hedging positions 

(2)  Valued using techniques where a price is derived based significantly on observable market data. For example, where an active market for an identical financial instrument to 

the product offered by the Group to its clients or used by the Group to hedge its market risk does not exist

(3)  Valued using techniques that incorporate information other than observable market data that is significant to the overall valuation

There have been no changes in the valuation techniques for any of the Group’s financial instruments held at fair value in the year. During 
the year ended 31 May 2012, there were no transfers (2011: none) between Level 1 and Level 2 fair value measurements, and no transfers 
into or out of Level 3 fair value measurements.

group

As at 31 may 2011
Financial assets
Trade receivables – due from brokers

Level 1(1)
£000

Level 2(2)
£000

Level 3(3)
£000

Total fair 
value
£000

543

(5,607)

-

(5,064)

(1)  Valued using unadjusted quoted prices in active markets for identical financial instruments. This category includes the Group’s exchange-traded open hedging positions

(2)  Valued using techniques where a price is derived based significantly on observable market data. For example, where an active market for an identical financial instrument to 

the product offered by the Group to its clients or used by the Group to hedge its market risk does not exist

(3)  Valued using techniques that incorporate information other than observable market data that is significant to the overall valuation

126 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

127

 
 
 
noteS to tHe FInAnCIAl StAteMentS
(continued) 

Notes to the financial statements

36. FInAnCIAL rISK MAnAGEMEnT 
Responsibility for risk management, including financial risks, resides at all levels within the Group, starting with the Board.  
Our Corporate Governance Framework, including details of how the Board delegates responsibility for internal control and risk  
management to our Audit and Risk Committees, is described in detail in the Corporate Governance section.

The Group’s Internal Capital Adequacy Assessment Process (ICAAP) provides an ongoing assessment of the risks the Group believes have 
the potential to have a significant detrimental impact on its financial performance and future prospects, and describes how the Group 
mitigates these risks subject to the Group’s risk appetite.

Equity market price risk:
The most significant market risk faced by the Group is on equity positions, including shares and indices, which are highly correlated and 
managed on a portfolio basis. 

The equity exposure at the year-end was £16,535,000 (2011: £14,877,000), against an exposure limit of £16,500,000 (2011: £16,500,000)  
and an average equity exposure limit for the year of £16,500,000 (2011: £16,500,000). As noted earlier in this section, the Group’s market risk 
policy requires that when exposure exceeds the exposure limit hedging is undertaken to bring the exposure back within that limit as soon 
as practical.

Financial risks arising from financial instruments are analysed into market, credit, concentration and liquidity risks, and these are discussed below. 

The Group has no significant concentration of market risk. 

(i) Market risk
Market risk is the risk that changes in market prices will affect the Group’s income or the value of its holdings of financial instruments.  
This is analysed into market price, currency and interest rate risk components.

The Group’s market risk is managed under the ‘market risk policy’ on a group-wide basis, and exposure to market risk at any point in time 
depends primarily on short-term market conditions and the levels of client activity. The Group utilises market position limits for operational 
efficiency and does not take proprietary positions based on an expectation of market movements. As a result, not all net client exposures 
are hedged and the Group may have a residual net position in any of the financial markets in which it offers products, up to the market  
risk limit.

The Group’s market risk policy incorporates a methodology for setting market position limits, consistent with the Group’s risk appetite,  
for each financial market in which the Group’s clients can trade, as well as certain markets which the Board consider to be correlated.  
These limits are determined with reference to the liquidity and volatility of the underlying financial product or asset class, and represent  
the maximum long and short client exposure that the Group will hold without hedging the net client exposure.

No sensitivity analysis is presented for equity market price risk, as the impact of reasonably possible market movements on the Group’s  
net trading revenue and equity is not significant, being less than the Group’s average daily net trading revenue from financial instruments 
(2012: £1,401,000; 2011: £1,252,000). Changes in risk variables have no direct impact on the Group’s equity, as the Group has  
no financial instruments classified as available for sale, or designated in hedging relationships.

Other market price risk:
The Group also has market price risk as result of its trading activities (offering bets and contracts for difference on interest rate derivatives 
and commodities), which is hedged as part of the overall market risk management. The exposure is monitored on a Group-wide basis and 
is hedged using exchange-traded futures and options. Exposure limits are set by the Risk Committee for each product, and also for groups 
of products where it is considered that their price movements are likely to be positively correlated.

The exposure to interest rate derivatives and commodities at the year-end is as follows:

2012
£000

11,278
6,717

2011
£000

21,332
10,261

The Group’s real-time market position monitoring system allows it to monitor its market exposure against these limits continuously.  
If exposure exceeds these limits, the policy requires that hedging is undertaken to bring the exposure back within the defined limit.

Interest rate derivatives
Commodities

There is a significant level of ‘natural’ hedging arising from the Group’s global client base pursuing varying trading strategies, which results 
in a significant portfolio hedging effect. This reduces the Group’s net market exposure prior to the Group hedging any residual net client 
exposures, as well as minimising concentration risk within the market risk portfolio. 

Where the Group has residual positions in markets for which it has not been possible or cost-effective to hedge, the Risk Committee 
determines the appropriate action and reviews these exposures regularly, subject to the Risk Management Framework approved by  
the Board.

Binary bets are typically difficult or not cost-effective to hedge, and there is often no direct underlying market which can be utilised in 
setting the price which the Group quotes. The Group normally undertakes no hedging for these markets, but can hedge specific positions 
if considered necessary. The Group aims to reduce the volatility of revenue from these markets by offering a large number of different 
betting opportunities, the results of which should, to some extent, offset each other irrespective of the underlying market outcome. The 
overwhelmingly short-term nature of these bets means that risk on these markets at any point in time is not considered to be significant.

(a) market price risk
This is the risk that the fair value of a financial instrument fluctuates as a result of changes in market prices other than due to the effect of 
currency or interest rate risks.

No sensitivity analysis is presented for other market price risk, as the impact of reasonably possible market movements on the Group’s  
net trading revenue is not significant. Changes in risk variables have no direct impact on the Group’s equity, as the Group has no 
financial instruments designated in hedging relationships.

(b) foreign currency risk
The Group is exposed to two sources of foreign currency risk:

(i) Translational foreign currency risk
Translation exposures arise from financial and non-financial items held by an entity with a functional currency different from the Group’s 
presentation currency. The functional currency of each company in the Group is that denominated by the country of incorporation as  
disclosed in note 17. The Group does not hedge translational exposures as they do not have a significant impact on the Group’s  
capital resources. 

(ii) Transactional foreign currency risk
Transactional foreign currency exposures represent financial assets or liabilities denominated in currencies other than the functional 
currency of the transacting entity. Transaction exposures arise in the normal course of business, and the management of this risk forms  
part of the risk policies outlined above. Limits on the exposures which the Group will accept in each currency are set by the Risk 
Committee, and the Group hedges its exposures as necessary with market counterparties. Foreign currency risk is managed on a  
Group-wide basis, while the Company’s exposure to foreign currency risk is not considered by the Directors to be significant.

128 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

129

  
 
noteS to tHe FInAnCIAl StAteMentS
(continued) 

36. FInAnCIAL rISK MAnAGEMEnT (continued) 
(i) Market risk (continued) 
The Group monitors transactional foreign currency risks including currency statement of financial position exposures, equity, commodity, 
interest and other positions denominated in foreign currencies and bets and trades on foreign currencies. The Group’s net exposure to 
foreign exchange risk based on notional amounts at each year-end was as follows:

US dollar
Euro
Australian dollar
Yen
Other

2012
£000

2,773
(8,037)
(5,348)
39
4,046

2011
£000

(212)
351
(1,134)
5,711
4,593

No sensitivity analysis is presented for foreign exchange risk, as the impact of reasonably possible market movements on the Group’s net 
trading revenue are not significant. Changes in risk variables have no direct impact on the Group’s equity, as the Group has no financial 
instruments designated in hedging relationships.

(c) non-trading interest rate risk
The Group also has interest rate risk relating to financial instruments not held at fair value through profit and loss. These exposures are 
not hedged.

The interest rate risk profile of the Group’s financial assets and liabilities as at each year-end was as follows:

group

fixed-rate
Redeemable preference shares (8%)

floating-rate
Cash and cash equivalents
Trade receivables – due from brokers
Trade payables – amounts due to clients

            Within 1 year

2012
£000

2011
£000
(restated)

             more than 5 years
2011
£000
(restated)

2012
£000

             Total
2012
£000

2011
£000
(restated)

-

-

(40)

(40)

(40)

(40)

228,156
206,997
(59,852)

124,528
267,792
(71,453)

-
-
-

-
-
-

228,156
206,997
(59,852)

124,528
267,792
(71,453)

375,301

320,867

(40)

(40)

375,261

320,827

Interest on financial instruments classified as fixed-rate is fixed until the maturity of the instrument. 

Interest on financial instruments classified as floating-rate is re-priced at intervals of less than one year. Trade receivables and payables 
include client and broker balances upon which interest is paid or received based upon market rates. 

Interest rate risk sensitivity analysis
A non-traded interest rate risk sensitivity analysis has been performed on net interest income on segregated client funds, based on the 
value of client funds held at the year-end, on the basis of a 0.25% (2011: 0.25%) per annum fall and a 0.75% (2011: 0.75%) rise in interest 
rates, at the beginning of the year, as these are considered ‘reasonably possible’. The impact of such a fall in interest rates would reduce 
net interest income on segregated client funds by approximately £2.0 million (2011: £1.6 million) per annum. The impact of such a rise 
in interest rates would increase net interest income on segregated client funds by approximately £5.5 million (2011: £5.3 million) per 
annum. Changes in risk variables have no direct impact on the Group’s equity, as the Group has no financial instruments designated in 
hedging relationships.

Notes to the financial statements

(ii) Credit risk 
Credit risk is the risk that one party to a financial instrument will cause a financial loss for the other party by failing to discharge an 
obligation. The Group’s credit risk is managed on a Group-wide basis.

The Group’s principal sources of credit risk are financial institution and client credit risk.

(a) financial institution credit risk
Financial institution credit risk is managed in accordance with the Group’s counterparty credit management policy. 

Financial institutional counterparties are subject to a credit review when a new relationship is entered into, and this is updated semi-
annually (or more frequently as required, eg on change in the financial institution’s corporate structure or a change in its external credit 
rating or credit default swap (CDS) price). Proposed maximum exposure limits for these financial institutions are then reviewed and 
approved by the Risk Committee.

As part of its management of concentration risk, the Group is also committed to maintaining multiple brokers for each asset class. Where 
possible, the Group negotiates for its funds to receive client money protection, which can reduce direct credit exposure. 

In respect of financial institution credit risk, the following key metrics are monitored on a daily basis:

   Balances held with each counterparty group, against limits approved by the Risk Committee
   Any change in short- and long-term credit rating 
   Any change in CDS price 

The Group is responsible under various regulatory regimes for the stewardship of client monies. These responsibilities are defined in 
the Group’s counterparty credit management policy, and include the appointment and periodic review of institutions with which client 
money is deposited. The Group’s policy is that all financial institutional counterparties holding client money accounts must have minimum 
Standard and Poor’s short- and long-term ratings of A-2 and A- respectively, although in some operating jurisdictions, where accounts are 
maintained to provide local banking facilities for clients, it can be problematic to find a banking counterparty satisfying these minimum 
ratings requirements. In such cases the Group will seek to use the best available counterparty. These are also the target minimum ratings 
for the Group’s own bank accounts held with financial institutions. The Group also actively manages the credit exposure to each of its 
broking counterparties by typically keeping the minimum required balances at each broker. 

In addition, the majority of deposits are made on an overnight or breakable term basis, which enables the Group to react immediately to 
any downgrading of credit rating or material widening of CDS spreads, and deposits of an unbreakable nature or requiring notice are only 
held with a subset of counterparties which have been approved by the Risk Committee. 

(b) client credit risk
The Group operates a real-time mark-to-market trading platform, with client profits and losses being constantly updated on each client’s account.

Client credit risk principally arises when a client’s total funds deposited with the Group are insufficient to cover any trading losses incurred. In 
addition, a small number of clients are granted credit limits to cover open losses and margin requirements as described below.

In particular, client credit risk can arise where there are significant, sudden movements in the market, ie due to high general market volatility or 
specific volatility relating to an individual financial instrument in which the client has an open position. Credit risk is mitigated in part through 
our client suitability criteria, supported by an extensive training programme which aims to educate clients in all aspects of trading and risk 
management and encourage them to collateralise their accounts at an appropriate level. 

The principal types of client credit risk exposure are managed under the Group’s client credit management policy and depend on the type of 
account and any credit offered to clients. 

130 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

131

noteS to tHe FInAnCIAl StAteMentS
(continued) 

36. FInAnCIAL rISK MAnAGEMEnT (continued) 
(ii) Credit risk (continued) 
Clients subject to the Group’s ‘close-out monitor’
The Group’s management of client credit risk is supported by a significantly automated liquidation process, the ‘close-out monitor’ (COM), 
whereby accounts which have broken the liquidation threshold are automatically identified. If the margin of a client which is subject to 
COM liquidation process is eroded, the client is requested to deposit additional funds up to at least the required margin level, and will also 
be restricted from increasing their market positions. If subsequently the client’s intra-day losses increase such that their total equity falls 
below the specified liquidation level, positions will be liquidated immediately. This results in significantly improved client liquidation times 
and reduced credit risk exposure for the Group.

In addition, a subset of clients has what are known as ‘limited risk’ accounts. For such accounts a level is set in advance (the guaranteed 
stop level) at which the deal will be closed, meaning a maximum client loss can be calculated at the opening of the trade. Clients placing 
trades with guaranteed stop levels pay a small premium on each transaction. The maximum loss is then the amount the client is required 
to deposit to open the trade, meaning that in most circumstances the client can never lose more than their initial margin deposit. 
Although it is no longer offered to new clients, the Group still has a significant number of clients with this type of account. This type of 
account results in the transfer of an element of market risk to the Group, which is managed under the Group’s market risk policy, and this 
type of trade is not available on all products. Clients with any type of account may still choose to use guaranteed stops where available.

The majority of client positions are monitored on the Group’s real-time COM system, or are limited risk accounts with guaranteed stop-
losses. As at 31 May 2012, 98.9% (2011: 98.8%) of financial client accounts are subject to the automatic COM procedure or are limited  
risk accounts.

Credit accounts
Clients holding other types of accounts are permitted to deal in circumstances where they may be capable of suffering losses greater than 
the funds they have deposited on their account, or in limited circumstances are allowed credit. The Group has a formal credit policy which 
determines the financial and experience criteria which a client must satisfy before being given an account which exposes the Group to 
credit risk, including trading limits for each client and strict margining rules.

The Group may offer credit limits, with the result any ‘open loss’ can be paid subject to agreed credit terms. These accounts typically only 
create a credit exposure when the client’s loss exceeds their initial margin deposit.

In addition to the waiver of payment of open losses on a trade, the Group may also offer clients credit in respect of their initial margin.  
This is a permanent waiving of initial margin requirements while the limit is active on the account, subject to the credit limit.

Credit limits are only granted following provision by the client of evidence of their available financial resources, and credit accounts limits 
are continuously reviewed by the Group’s credit department. Credit accounts are small in number, are not actively promoted, and in 
general they are not made available to new clients.

Risk-based tiered margins
The Group applies a tiered margin requirement for equities and other instruments, with risk-adjusted margin requirements dependent on 
several factors, including the volatility and liquidity of the underlying instrument.

This has resulted in a potential margin requirement of up to 90% of the value of the notional client position for large client positions, but a 
reduced margin requirement for smaller client positions.

These tiered margins, in addition to the COM discussed earlier, contribute to the further mitigation of the Group’s client counterparty 
credit risk exposure.

Management of non-cash client collateral
The Group also accepts non-cash collateral from a small number of clients in the form of shares or other securities, which mitigate the 
Group’s credit risk. Clients retain title to the securities lodged whilst their trading account is operating normally, but are required to sign  
a collateral agreement which will allow the Group to take title and sell the securities in the event of the client defaulting on any  
margin obligations.

132 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

Notes to the financial statements

Securities accepted as collateral are normally restricted to FTSE 100 stocks, UK gilts or other high-quality bonds. The collateral value 
assigned to the client account is updated daily, and each security is assigned a ‘haircut’ value, eg a client is typically allowed to use 80%  
of a FTSE 100 current market value and 90-95% of a UK gilt market value.

Clients are only permitted to use non-cash collateral value to cover initial margin requirements; running losses on open positions are not 
covered under the agreement and are required to be covered by cash as part of the normal margining process.

The fair value of collateral held at 31 May 2012 against amounts due from clients was £3,864,000 (2011: £5,788,000). 

The following tables present further detail on the Group’s and the Company’s exposure to credit risk. External credit ratings (Standard and 
Poor’s long-term ratings or equivalent) are available for exposures to brokers and banks, and these are shown. No external credit rating of 
clients is available, and therefore the balances are classified as unrated. 

Amounts due from clients are considered past due from the date that positions are closed, and are aged from that date. If trade receivables 
arise on open positions, the amounts due from clients are considered neither past due nor impaired unless impairment is provided. 

The analysis of neither past due nor impaired credit exposures in the following table excludes individual client funds held in segregated 
client money accounts or money market facilities established under the UK’s Financial Services Authority (FSA) ‘CASS’ rules and similar rules 
of other regulators in whose jurisdiction the Group operates. Under these rules, client money funds held with trust status are protected in 
the event of the insolvency of the Group.

              cash and cash 
              equivalents

2012
£000

2011
£000

            Trade receivables – 
          due from brokers
2011
£000

2012
£000

            Trade receivables – 
            due from clients

            collateral held at 
             fair value

2012
£000

2011
£000

2012
£000

2011
£000

group

(note 20)

(note 19)

(note 19)

Individually impaired
Gross exposure
Allowance for impairment

past due but not impaired
Ageing profile:
0-3 months
4-6 months
7-9 months
10-12 months
> 12 months

neither past due nor impaired
Credit rating:
AA+ & above
AA to AA-
A+ to A-
BBB+ to BBB-
BB+ to B
CCC
Unrated

-
-

-

-
-
-
-
-

-

-
-

-

-
-
-
-
-

-

-
-

-

-
-
-
-
-

-

-
-

-

-
-
-
-
-

-

-
509
223,606

3,469(1)
234
16
322

-
28,420
89,489

5,954(1)
420
-
245

-
54,839
149,758
-
-
-

-
75,814
189,035
638
-
-

2,400(1)

2,305(1)

228,156

124,528

206,997

267,792

Total carrying amount

228,156

124,528

206,997

267,792

(1) Balances are primarily related to the Group’s operations in South Africa

Prepayments and other receivables are all unrated (2011: all unrated). 

17,853
(17,202)

19,408
(18,382)

651

1,026

246
-
-
61
-

307

-
-
-
-
-
-
1,467

1,467

2,425

523
-
-
-
-

523

-
-
-
-
-
-
763

763

2,312

-
-

-

-
-
-
-
-

-

1,152
22
541
885
-
-
1,264

3,864

3,864

-
-

-

-
-
-
-
-

-

3,509
161
757
751
102
-
508

5,788

5,788

133

  
 
 
 
Notes to the financial statements

The Group’s largest credit exposure to any one individual broker at 31 May 2012 was £55,145,000 (AA rated), or 26% of the exposure to all 
brokers (2011: £73,312,000, AA rated, 27%). Included in cash and cash equivalents, the Group’s largest credit exposure to any bank at  
31 May 2012 was £69,818,000 (A+ rated), or 31% of the exposure to all banks (2011: £39,116,000, A+ rated, 31%). The Group has no 
significant exposure to any one particular client or group of connected clients. 

All of the Company’s credit exposures arise in the UK at both 31 May 2012 and 31 May 2011. 

(iv) Liquidity risk 
Liquidity risk is the risk that the Group will encounter difficulty in meeting obligations arising from its financial liabilities that are settled by 
delivering cash or other financial assets.

Management of liquidity risk
Liquidity risk is managed centrally and on a Group-wide basis. The Group’s approach to managing liquidity is to ensure it will have 
sufficient liquidity to meet its broker margin requirements and other financial liabilities when due, under both normal circumstances and 
stressed conditions. The Group has carried out an Individual Liquidity Adequacy Assessment (ILAA) during the year, and whilst this applies 
specifically to the Group’s FSA regulated entities, it provides the context in which liquidity is managed on a continuous basis for the whole 
Group.

The Group does not have any material liquidity mismatches with regard to liquidity maturity profiles, due to the very short-term nature of 
its financial assets and liabilities. Liquidity risk can, however, arise, as all individual client funds are required to be placed in segregated client 
money accounts or money market facilities (as previously discussed). A result of this policy is that short-term liquidity ‘gaps’ can potentially 
arise in periods of very high client activity or significant increases or falls in global financial market levels. 

During periods of significant market falls, the Group will be required to fund margin payments to brokers prior to the release of funds from 
segregation; and in periods of significant market increases or increased client activity, the Group will be required to fund higher margin 
requirements at brokers to hedge increased underlying client positions. These additional requirements are funded from the Group’s own available 
cash resources while these individual client positions are open, as individual client funds remain in segregated client money bank accounts.

In order to mitigate this and other liquidity risks, the Group regularly stress tests its three-year liquidity forecast to validate the correct level 
of committed unsecured bank facilities held. At the year-end, these amounted to £180.0 million (2011: £180.0 million) and, other than for 
testing purposes, were not drawn upon during the current nor preceding financial year. As well as the three-year liquidity forecast, the 
Group also produces more detailed short-term liquidity forecasts and detailed stress tests.

Additionally the Group’s Japanese business, IG Markets Securities, has a Yen 300 million (£2.5 million) liquidity facility as at 31 May 2012.

noteS to tHe FInAnCIAl StAteMentS
(continued) 

36. FInAnCIAL rISK MAnAGEMEnT (continued)
(ii) Credit risk (continued)
Impairment of trade receivables due from clients
The Group records specific impairments of trade receivables due from clients in a separate allowance account. Impairments are recorded 
where the Group determines that it is probable that it will be unable to collect all amounts owing according to the contractual terms 
of the agreement. There are no collective impairments taken, and no other assets are considered impaired. Below is a reconciliation of 
changes in the separate allowance account during the year:

group

Balance at 1 June
Impairment loss for the year
 - gross charge for the year
 - recoveries
Write-offs
Foreign exchange

Balance at 31 May

2012
£000

2011
£000

18,382

21,461

2,337
(1,226)
(1,779)
(512)

1,159
(3,321)
(1,172)
255

17,202

18,382

Credit risk - Company
Held within prepayments and other receivables in the statement of financial position of the Company are amounts payable to the Company 
from related parties that are unrated. Refer to note 34(b). The Company is not otherwise exposed to material amounts of credit risk. 

(iii) Concentration risk
Concentration risk is defined as all risk exposures with a loss potential which is large enough to threaten the solvency or the financial 
position of the Group. In respect of financial risk, such exposures may be caused by credit risk, market risk, liquidity risk or a combination or 
interaction of those risks.

The following table analyses the Group’s credit exposures, at their carrying amounts, by geographical region, and excludes individual client 
funds held in segregated client money accounts or money market facilities established under the UK’s Financial Services Authority (FSA) 
‘CASS’ rules and similar rules of other regulators in whose jurisdiction the Group operates.

Analysis of credit exposures at carrying amount by geographical segment: 

group

As at 31 may 2012
Financial assets
Cash and cash equivalents
Trade receivables – due from brokers
Trade receivables – due from clients

Total financial assets

group

As at 31 may 2011
Financial assets
Cash and cash equivalents
Trade receivables – due from brokers
Trade receivables – due from clients

Total financial assets

UK
£000

europe
£000

Australia
£000

japan
£000

Rest of   
World
£000

Total
£000

40,090
71,001
2,134

111,814
71,306
141

69,824
20,741
150

113,225

183,261

90,715

5,014
-
-

5,014

1,414
43,949
-

228,156
206,997
2,425

45,363

437,578

UK
£000

europe
£000

Australia
£000

japan
£000

Rest of  
World
£000

Total
£000

28,967
76,774
2,048

44,059
134,190
86

39,296
31,492
178

107,789

178,335

70,966

9,133
-
-

9,133

3,073
25,336
-

124,528
267,792
2,312

28,409

394,632

134 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

135

 
noteS to tHe FInAnCIAl StAteMentS
(continued) 

36. FInAnCIAL rISK MAnAGEMEnT (continued)
(iv) Liquidity risk (continued) 
The key measure used by the Group for managing liquidity risk is the level of total available liquidity. For this purpose total available 
liquidity is calculated as set out in the following table, inclusive of undrawn committed facilities.

Total available liquidity at each year-end was as follows:

Own cash and title transfer funds
Amounts due from brokers
Add back / (less) other amounts due from / (to) clients(1)

Available cash resources
Analysed as: 
Own funds
Title transfer funds

Available liquidity
Available cash resources
Less broker margin requirement

net available cash
Less title transfer funds

net own cash available
Of which declared as dividend
Committed banking facilities(2)

Total available liquidity (including facilities)

2012
£000

2011
£000 
(restated)

228,156
206,997
12,920

124,528
267,792
(11,639)

448,073

380,681

388,221
59,852

309,228
71,453

448,073
(195,954)

380,681
(217,360)

252,119
(59,852)

192,267
(60,769)
180,000

163,321
(71,453)

91,868
(53,051)
180,000

311,498

218,817

Amounts payable on demand

As at 31 may 2012
Financial assets
Cash and cash equivalents
Trade receivables – due (to) / from brokers
Trade receivables – other amounts due from clients
Trade receivables – amounts due from clients

Financial liabilities
Trade payables – due to clients

Notes to the financial statements

derivative
£000

non-
derivative
£000

Total
£000

-
(10,843)
-
-

228,156
217,840
12,920
2,425

228,156
206,997
12,920
2,425

(10,843)

461,341

450,498

-

(61,076)

(61,076)

(10,843)

400,265

389,422

Derivative trade receivables and payables disclosed in the table above represent the Group’s open positions with brokers. Non-derivative 
trade receivables and payables disclosed in the table above represent cash margin held at brokers, closed client debtors, and client trading 
margin held on deposit respectively. Derivative and non-derivative cash flows are presented alongside each other in the table above as 
they result from the same underlying trading relationship, and as the Group has both the legal right and intention to settle on a net basis.

Trade receivables are disclosed as repayable on demand, as when client positions are closed the corresponding positions relating to the 
hedged position are closed with brokers. Accordingly the Group releases cash margin, which is repaid by brokers to the Group on demand. 

Trade payables are disclosed in the table above as repayable on demand, as positions can be closed at any time by clients and can also 
be closed by the Group, in accordance with the Group’s margining rules. If after closing a position a client is in surplus, then the amount 
owing is repayable on demand by the Group.

(1)  The comparative amount has been restated to disclose ‘other amounts due from / (to) clients’ which represent balances that will be transferred from the Group’s own cash into 
segregated client funds on the immediately following working day in accordance the UK’s Financial Services Authority (FSA) ‘CASS’ rules and similar rules of other regulators in 
whose jurisdiction the Group operates

(2)  Drawdown of the committed banking facilities is capped at 80% of the actual broker margin requirement on the drawdown date. For example the actual committed facilities 
available for drawdown at 31 May 2012 based on the year-end broker margin requirement of £196.0 million were £156.8 million. Available drawdown of £156.8 million facility 
equates to total available liquidity as at 31 May 2012 of £288.3 million

The Group’s available cash resources enable the funding of large broker margin requirements when required – the level of available 
cash resources at 31 May 2012 should be considered in the light of the intra-year high broker margin requirement of £277.1 million, the 
continued growth of the business and the Group’s commitment to segregation of individual clients’ money, as well as the final proposed 
2012 dividend, all of which draw upon available cash resources. In the Directors’ opinion the Group has sufficient liquid funds available 
to meet all operational requirements in the event of a large market movement. Liquidity management is also dependent on credit risk 
management previously described.

Derivative and non-derivative cash flows by remaining contractual maturity – Group
The following tables present the undiscounted cash flows receivable and payable (excluding interest payments) by the Group under 
derivative and non-derivative financial assets and liabilities allocated to the earliest period in which the Group can be required to pay 
although the remaining contractual maturities may be longer. 

Amounts payable on demand

Restated

As at 31 may 2011
Financial assets
Cash and cash equivalents
Trade receivables – due (to) / from brokers
Trade receivables – amounts due from clients

Financial liabilities
Trade payables – due to clients
Trade payables – other amounts due to clients

derivative
£000

non-
derivative
£000

Total
£000

-
(5,064)
-

124,528
272,856
2,312

124,528
267,792
2,312

(5,064)

399,696

394,632

-
-

(71,851)
(11,639)

(71,851)
(11,639)

(5,064)

316,206

311,142

Amounts payable over five years
The Group has non-derivative cash flows payable over five years in relation to the redeemable preference shares at 31 May 2012 and 2011,  
as disclosed in note 26.

Derivative and non-derivative cash flows by remaining contractual maturity – Company
There were no Company derivative cash flows as at 31 May 2012 (2011: £nil).

At 31 May 2012 the Company held cash and cash equivalents of £151,000 (2011: £304,000) available on demand, and redeemable 
preference shares of £40,000 (2011: £40,000), the terms of which are disclosed in note 26.

136 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

137

noteS to tHe FInAnCIAl StAteMentS
(continued) 

37. CAPITAL MAnAGEMEnT AnD rESOurCES
Capital management
The Group is supervised on a consolidated basis by the UK’s 
Financial Services Authority (FSA). The Group’s operations in 
Australia, Japan, Singapore, South Africa and the United States 
are also regulated. Individual capital requirements in these 
jurisdictions are taken into account when managing the  
Group’s capital resources.

The Group’s regulatory capital resources management objective 
is to ensure that the Group complies with the regulatory capital 
resources requirement set by the FSA and other global regulators 
in jurisdictions in which the Group’s entities operate. 

The Group’s capital management policy aims to maximise returns 
on equity while maintaining a strong capital position, to enable 
the Group to take advantage of growth opportunities, whether 
organic or by acquisition. The Group does not seek to generate 
higher returns on equity by introducing leverage through, for 
example, the use of long-term debt finance.

The Group’s 2011 ICAAP was approved by the Board in January 
2012. There have been no capital requirement breaches during the 
financial year. The Group also regularly undertakes three-year stress 
and scenario testing of its main financial and operational risks to 
project its future capital and liquidity adequacy requirements. 

The Group’s Pillar 3 Disclosures are published on its website  
www.iggroup.com, and these provide additional information on 
the Group’s enterprise-wide Risk Management Framework and 
its management of regulatory capital on a consolidated and solo 
entity basis.

Capital resources
The Group had significant surplus regulatory capital resources 
over the regulatory capital resources requirement throughout the 
year. An analysis of the Group’s consolidated capital resources and 
capital resources requirement is provided in the Operating and 
Financial Review.

The following table summarises the Group’s capital adequacy on 
a consolidated basis:

£m

Total Tier 1 capital
Less intangible assets
Less investment in own shares

2012

2011

448.7
(115.4)
(1.5)

380.1
(115.3)
(1.2)

Total capital resources (CR) 

331.8

263.6

Capital resources requirement (CRR)

(100.4)

(89.6)

Surplus

231.4

174.0

CR expressed as a % of CRR

330.5%

294.2%

38. SuBSEQuEnT EvEnTS
On 17 July 2012, Andrew MacKay, Director of Corporate Strategy, 
announced his decision to step down from the Board with effect 
from 31 July 2012, as noted in the Chairman’s statement and Chief 
Executive’s review.

39. AuThOrISATIOn OF FInAnCIAL STATEMEnTS 
AnD STATEMEnT OF COMPLIAnCE WITh IFrS
The financial statements of IG Group Holdings plc (the Company) 
and its subsidiaries (together the Group) for the year ended  
31 May 2012 were authorised for issue by the Board of Directors 
on 17 July 2012, and the statements of financial position signed 
on the Board’s behalf by Tim Howkins and Christopher Hill.  
IG Group Holdings plc is a public limited company incorporated 
and domiciled in England and Wales. The Company’s ordinary 
shares are traded on the London Stock Exchange.

The Group and Company financial statements have been 
prepared in accordance with International Financial Reporting 
Standards (IFRS) as adopted by the European Union (EU), and 
International Financial Reporting Interpretations Committee 
(IFRIC) interpretations as they apply to the financial statements of 
the Group and of the Company for the year ended 31 May 2012, 
and applied in accordance with the provisions of the Companies 
Act 2006. The Group and Company financial statements have 
been prepared under the historical cost convention, as modified 
by the revaluation of financial assets and liabilities (including 
derivatives) at fair value through profit and loss.

The principal accounting policies adopted by the Group and the 
Company are set out in note 40.

40. ACCOunTInG POLICIES
Basis of preparation
The accounting policies which follow have been applied in 
preparing the financial statements for the year ended 31 May 2012.

As permitted by Section 408(1)(b), (4) of the Companies Act 2006, 
the individual income statement of IG Group Holdings plc (the 
Company) has not been presented in these financial statements. 
The amount of profit after taxation for the financial year dealt with 
in the financial statements of IG Group Holdings plc is £127,932,000 
(2011: £122,278,000). A statement of comprehensive income for  
IG Group Holdings plc has also not been presented in these 
financial statements. No items of other comprehensive income 
arose in the year (2011: £nil).

The Group and Company financial statements are presented in 
sterling and all values are rounded to the nearest thousand pounds 
(£000), except where otherwise indicated.

Going concern
The Directors have prepared the financial statements on a going 
concern basis, which requires the Directors to have a reasonable 
expectation that the Group has adequate resources to continue in 
operational existence for the foreseeable future.

Notes to the financial statements

Basis of consolidation 
The Group financial statements consolidate the financial 
statements of IG Group Holdings plc and the entities it controls  
(its subsidiaries), made up to the reporting date, as listed in note 17.

Subsidiaries are consolidated from the date of their acquisition, 
being the date on which the Group obtains control, and continue 
to be consolidated until the date that such control ceases. Control 
comprises the power to govern the financial and operating 
policies of the investee so as to obtain benefit from its activities, 
and is achieved through direct or indirect ownership of voting 
rights, currently exercisable or convertible potential voting rights 
or by way of contractual agreement. The financial statements 
of the subsidiaries used in the preparation of the consolidated 
financial statements are prepared for the same reporting year 
as the parent company and are based on consistent accounting 
policies. All intercompany balances and transactions between 
Group entities, including unrealised profits arising from them, are 
eliminated on consolidation.

On acquisition, the assets, liabilities and contingent liabilities 
of a subsidiary are measured at their fair values at the date of 
acquisition. The cost of an acquisition is measured at the fair value 
of consideration paid including an estimate of any contingent or 
deferred consideration. Contingent or deferred consideration is  
re-measured at each statement of financial position date, with 
periodic changes to the estimated liability recognised in the 
consolidated income statement. Acquisition-related costs are 
expensed as incurred. Any excess of the cost of acquisition over 
the fair values of the identifiable net assets acquired is recognised 
as goodwill. Any deficiency of the cost of acquisition below the fair 
values of the identifiable net assets acquired (discount on acquisition) 
is credited to the profit and loss in the period of acquisition.

The results of subsidiaries acquired or disposed of during the 
year are included in the consolidated income statement from the 
effective date of acquisition or up to the effective date of disposal, 
as appropriate.

Where necessary, adjustments are made to the financial 
statements of subsidiaries to bring the accounting policies used 
into line with those used by other members of the Group. 

non-controlling interests
Where the Group and a non-controlling shareholder enter into a 
forward contract (symmetrical put and call options) under which 
the Group is required to purchase the non-controlling interest 
for its fair value (formulae-based valuation), at the forward date, 
the Group continues to recognise the non-controlling interest at 
the proportionate share of the acquiree’s identifiable net assets, 
until expiry of the arrangement. The forward liability is also 
recognised for management’s best estimate of the present value 
of the redemption amount with a corresponding entry in equity. 
The accretion of the discount on the liability is recognised as a 
finance charge in the consolidated income statement. The liability 

is re-measured to the final redemption amount with any periodic 
changes to the estimated liability recognised in the consolidated 
income statement. On expiry of the forward contract the liability 
is eliminated as paid and any difference in the value of the non-
controlling interest to the exercise price deducted from equity. 

On an acquisition-by-acquisition basis non-controlling interests 
are measured either at fair value or at the non-controlling interest 
proportionate share of the acquiree’s net assets. The Group has 
elected to apply the proportionate share of the acquiree’s net 
assets methodology to the acquisition completed during the year. 

The Group treats transactions with non-controlling interests as 
transactions with equity owners of the Group. For purchases 
from non-controlling interests, the difference between any 
consideration paid and the relevant share acquired of the carrying 
value of the non-controlling interest is recorded in equity. 

Losses applicable to the non-controlling shareholder in a 
consolidated subsidiary’s equity may exceed the non-controlling 
interest in the subsidiary’s equity. The excess, and any further 
losses applicable to the non-controlling shareholder, are allocated 
against the majority interest, except to the extent that the non-
controlling shareholder has a binding obligation and is able to 
make an additional investment to cover the losses. If the subsidiary 
subsequently reports profits, such profits are allocated to the 
majority interests until the non-controlling shareholder‘s share of 
losses previously absorbed by the majority has been recovered.

Non-controlling interests represent the portion of profit or loss 
and net assets in subsidiaries that is not held by the Group, and is 
presented within equity in the consolidated statement of financial 
position, separately from parent shareholders’ equity. 

Foreign currencies
The functional currency of each company in the Group is 
that of the country of incorporation (as disclosed in note 17) 
as this is consistent with the primary economic environment 
in which the entity operates. The Group’s most significant 
functional currency is sterling. Transactions in other currencies 
are initially recorded in the functional currency by applying spot 
exchange rates prevailing on the dates of the transactions. At 
each statement of financial position date, monetary assets and 
liabilities denominated in foreign currencies are retranslated at 
the functional currency rate of exchange prevailing on the same 
date. Non-monetary assets and liabilities carried at fair value 
that are denominated in foreign currencies are translated at the 
rates prevailing at the date when the fair value was determined. 
Gains and losses arising on translation are taken to the income 
statement, except for exchange differences arising on monetary 
assets and liabilities that form part of the Group’s net investment 
in a foreign operation. These are taken directly to equity until the 
disposal of the net investment, at which time they are recognised 
in profit or loss.

138 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

139

noteS to tHe FInAnCIAl StAteMentS
(continued) 

40. ACCOunTInG POLICIES (continued) 
On consolidation, the assets and liabilities of the Group’s overseas 
operations are translated into sterling at exchange rates prevailing 
on the statement of financial position date. Income and expense 
items are translated at the average exchange rates for the period. 
Exchange differences arising, if any, are classified as equity and 
taken directly to a translation reserve. Such translation differences 
are recognised as income or as expense in the period in which 
the operation is disposed of. Goodwill and fair value adjustments 
arising on the acquisition of a foreign entity are treated as assets 
and liabilities of the foreign entity and translated at the  
closing rate.

Property, plant and equipment
Property, plant and equipment are stated at cost less 
accumulated depreciation and accumulated impairment losses. 
Cost comprises the aggregate amount paid and the fair value 
of any other consideration given to acquire the asset, and 
includes costs directly attributable to making the asset capable of 
operating as intended. 

Depreciation is provided on all property, plant and equipment 
at rates calculated to write off the cost, less estimated residual 
value based upon estimated useful lives. Estimated residual value 
and useful lives are reviewed on an annual basis, and residual 
values are based on prices prevailing at the statement of financial 
position date. Depreciation is charged on a straight-line basis over 
the expected useful lives as follows:

Leasehold improvements 

Office equipment, fixtures and fittings 
Computer and other equipment 

-  over the lease term  
  of up to 15 years
-  over 5 years
-  over 2, 3 or 5 years

The carrying values of property, plant and equipment are reviewed 
for impairment when events or changes in circumstances indicate 
the carrying value may not be recoverable, and are written down 
immediately to their recoverable amount. 

An item of property, plant and equipment is derecognised upon 
disposal or when no future economic benefits are expected to 
arise from the continued use of the asset. The gain or loss arising on 
derecognition of an asset is determined as the difference between 
the sale proceeds and the carrying amount of the asset, and is 
included in the income statement in the period of derecognition.

Goodwill
Goodwill arising on consolidation represents the excess of the 
cost of acquisition (fair value of consideration paid) over the 
Group’s interest in the fair value of the identifiable assets, liabilities 
and contingent liabilities of a business at the date of acquisition. 
Goodwill is recognised as an asset and is allocated to  
cash-generating units for purposes of impairment testing.  
Cash-generating units represent the smallest identifiable group of 

140 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

assets that generates cash inflows that are largely independent of 
the cash inflows from other assets or groups of assets.
Business combinations are accounted for using the purchase 
method. Any excess of the cost of the business combination over 
the Group’s interest in the net fair value of the identifiable assets, 
liabilities and contingent liabilities is recognised in the statement 
of financial position as goodwill and is not amortised. To the 
extent that the net fair value of the acquired entity’s identifiable 
assets, liabilities and contingent liabilities is greater than the cost 
of the investment, a gain is recognised immediately in the income 
statement. Any goodwill asset arising on the acquisition of equity 
accounted entities is included within the cost of those entities.
After initial recognition, goodwill is stated at cost less any 
accumulated impairment losses, with the carrying value being 
reviewed for impairment, at least annually and whenever events 
or changes in circumstances indicate that the carrying value may 
be impaired.

For the purpose of impairment testing, goodwill is allocated to the 
related cash-generating units monitored by management, usually 
at business segment level or statutory company level, as the case 
may be. Where the recoverable amount of the cash-generating 
unit is less than its carrying amount, including goodwill, an 
impairment loss is recognised in the income statement.

The carrying amount of goodwill allocated to a cash-generating 
unit is taken into account when determining the gain or loss on 
disposal of the unit, or of an operation within it. 

Intangible assets
Intangible assets are carried at cost less accumulated amortisation 
and accumulated impairment losses.

Intangible assets acquired separately from a business are carried 
initially at cost. An intangible asset acquired as part of a business 
combination, such as a trade name or customer relationship, is 
recognised at fair value outside goodwill if the asset is separable 
or arises from contractual or other legal rights and its fair value 
can be measured reliably. Expenditure on internally-developed 
intangible assets, excluding development costs, is taken to the 
income statement in the year in which it is incurred. Development 
expenditure is recognised as an intangible asset only after all the 
following criteria are met:

   The project’s technical feasibility and commercial viability can 
be demonstrated 
    The availability of adequate technical and financial resources and 
an intention to complete the project have been confirmed 
   The correlation between development costs and future 
revenue has been established

Following initial recognition, the historic cost model is applied, 
with intangible assets being carried at cost less accumulated 
amortisation and accumulated impairment losses.

Notes to the financial statements

Intangible assets with a finite life are amortised over their 
expected useful lives, as follows: 

Development costs 
Software and licences 

-  straight-line basis over 3 years
-  straight-line basis over the contract 

Trade names 
Client lists and 
customer relationships

term of up to 5 years

-   sum of digits method over 2 years
-   sum of digits method over 3 to 5  years  

The carrying value of intangible assets is reviewed for impairment 
whenever events or changes in circumstances indicate the 
carrying value may not be recoverable. In addition, the carrying 
value of capitalised development expenditure is reviewed for 
impairment annually before being brought into use.

Impairment of assets
At least annually, or when impairment testing is required, the 
Directors review the carrying amounts of the Group’s tangible 
and intangible assets to determine whether there is any 
indication that those assets have suffered an impairment loss. If 
any such indication exists, the recoverable amount of the asset 
is estimated in order to determine the extent of the impairment 
loss (if any). Where the asset does not generate cash flows that 
are independent from other assets, the Group estimates the 
recoverable amount of the cash-generating unit to which the 
asset belongs. 

The recoverable amount is the higher of fair value less selling 
costs and value-in-use. In assessing value-in-use, the estimated 
future cash flows are discounted to their present values 
using a pre-tax discount rate. This rate reflects current market 
assessments of the time value of money, as well as the risks 
specific to the asset for which the estimates of future cash flows 
have not been adjusted.

Investments in subsidiaries
Investments in subsidiaries are stated at cost less accumulated 
impairment losses.

Operating leases
Leases are classified as operating leases where the lessor retains 
substantially all the risks and benefits of ownership of the asset. 
Lease payments under an operating lease are recognised as 
an expense on a straight-line basis over the lease term, unless 
another systematic basis is more representative of the time 
pattern of the user’s benefit.

Financial instruments 
The Group determines the classification of its financial 
instruments at initial recognition in accordance with the 
categories outlined below, and re-evaluates this designation 
at each financial year-end. When financial instruments are 
recognised initially, they are measured at fair value, being 
the transaction price plus, in the case of financial assets and 
financial liabilities not at fair value through profit or loss, directly 
attributable transaction costs. Financial instruments are disclosed 
in note 35 to the financial statements. 

financial assets and financial liabilities at fair value through 
profit or loss
Financial assets and financial liabilities classified as held for 
trading, or designated as such on inception, are included in this 
category and relate to the financial derivative open positions 
included in ‘trade receivables – due from brokers’ and ‘trade 
payables – due to clients’, as shown in the statement of financial 
position and related notes. Financial instruments are classified as 
held for trading if they are expected to settle in the short-term. 
The Group uses derivative financial instruments, in order to hedge 
derivative exposures arising from open client positions, which are 
also classified as held for trading.

If the recoverable amount of an asset is estimated to be less than 
its carrying amount, the carrying amount of the asset is reduced 
to its recoverable amount. Impairment losses are recognised as an 
expense immediately. 

All financial instruments at fair value through the profit and loss 
are carried in the statement of financial position at fair value,  
with gains or losses recognised in revenue in the consolidated 
income statement.

An assessment is made at each reporting date as to whether there 
is any indication that previously recognised impairment losses may 
no longer exist or may have decreased. If such indication exists, 
the recoverable amount is estimated. A previously recognised 
impairment loss is reversed only if there has been a change in the 
estimates used to determine the asset’s recoverable amount since 
the last impairment loss was recognised. If that is the case, the 
carrying amount of the asset is increased to its recoverable amount. 
That increased amount cannot exceed the carrying amount that 
would have been determined, had no impairment loss been 
recognised for the asset in prior years. A reversal of an impairment 
loss is recognised as income immediately, although impairment 
losses relating to goodwill may not be reversed.

141

 
 
 
 
 
noteS to tHe FInAnCIAl StAteMentS
(continued) 

40. ACCOunTInG POLICIES (continued)
determination of fair value
Financial instruments arising from open client positions and the 
Group’s hedging positions are stated at fair value and disclosed 
according to the valuation hierarchy required by IFRS 7. Fair 
values are predominantly determined by reference to third party 
market values (bid prices for long positions and offer prices for 
short positions) as detailed below:

   Level 1: valued using unadjusted quoted prices in active 
markets for identical financial instruments. 

   Level 2: valued using techniques where a price is derived 
based significantly on observable market data. For example, 
where an active market for an identical financial instrument to 
the product offered by the Group to its clients or used by the 
Group to hedge its market risk does not exist. 

   Level 3: valued using techniques that incorporate information 
other than observable market data that is significant to the 
overall valuation.

derecognition of financial assets and liabilities
A financial asset or liability is generally derecognised when the 
contract that gives rise to it is settled, sold, cancelled or expires. 

financial assets
A financial asset is derecognised where the rights to receive cash 
flows from the asset have expired, or the Group retains the right to 
receive cash flows from the asset, but has assumed an obligation 
to pay them in full without material delay to a third party under a 
pass-through arrangement, or the Group has transferred its rights 
to receive cash flows from the asset and either (a) has transferred 
substantially all the risks and rewards of the asset, or (b) has neither 
transferred nor retained substantially all the risks and rewards of the 
asset, but has transferred control of the asset.

recognition of a new liability, such that the difference in the 
respective carrying amounts together with any costs or fees 
incurred are recognised in profit or loss.

Trade receivables and trade payables
Assets or liabilities resulting from profit or losses on open 
positions are carried at fair value. Amounts due from or to clients 
and brokers are netted against other assets and liabilities with 
the same counterparty, where a legally-enforceable netting 
agreement is in place, and where it is anticipated that assets and 
liabilities will be netted on settlement.

Trade receivables represent balances with counterparties and 
clients where the combination of cash held on account and 
the valuation of financial derivative open positions result in 
an amount due to the Group. A provision for impairment is 
established where there is objective evidence of  
non-collectability. Reference is made to an aged profile of debt 
and the provision is subject to management review.

Trade payables represent balances with counterparties and 
clients where the combination of cash held on account and 
the valuation of financial derivative open positions results in an 
amount payable by the Group.

Prepayments and other receivables
Prepayments and other receivables are non-derivative financial 
assets with fixed or determinable payments that are not quoted 
in an active market, do not qualify as trading assets and have not 
been designated as fair value through profit and loss. Such assets 
are carried at amortised cost using the effective interest method, 
if the time value of money is significant. Gains and losses are 
recognised in income when the receivables are derecognised or 
impaired, and when economic benefit is consumed. A provision 
for impairment is established where there is objective evidence of 
non-collectability.

Where the Group has transferred its rights to receive cash 
flows from an asset and has neither transferred nor retained 
substantially all the risks and rewards of the asset, nor transferred 
control of the asset, the asset is recognised to the extent of 
the Group’s continuing involvement in the asset. Continuing 
involvement that takes the form of a guarantee over the 
transferred asset is measured at the lower of the original carrying 
amount of the asset and the maximum amount of consideration 
that the Group could be required to repay.

Cash and cash equivalents
Cash comprises cash on hand and demand deposits which may 
be accessed without penalty. Cash equivalents comprise short-
term highly-liquid investments that are readily convertible into 
known amounts of cash, and which are subject to an insignificant 
risk of changes in value. For the purposes of the consolidated 
cash flow statement, net cash and cash equivalents consist of 
cash and cash equivalents as defined above, net of outstanding 
bank overdrafts.

financial liabilities
A financial liability is derecognised when the obligation under the 
liability is discharged or cancelled or expires. Where an existing 
financial liability is replaced by another from the same lender on 
substantially different terms, or the terms of an existing liability 
are substantially modified, such an exchange or modification 
is treated as a derecognition of the original liability and the 

The Group holds money on behalf of clients in accordance with 
the client money rules of the UK Financial Services Authority 
(FSA) and other regulatory bodies. Such monies are classified 
as either ‘cash and cash equivalents’ or ‘segregated client funds’ 
in accordance with the relevant regulatory requirements. 
Segregated client funds comprise individual client funds 
held in segregated client money accounts or money market 

Notes to the financial statements

facilities. Segregated client money accounts hold statutory trust 
status, restricting the Group’s ability to control the monies, and 
accordingly such amounts and are not held on the Group’s 
statement of financial position. 

The amount of segregated client funds held at year-end is 
disclosed in note 20 to the financial statements. The return 
received on managing segregated client funds is included within 
net operating income.

Title transfer funds are held by the Group under a Title Transfer 
Collateral Arrangement (TTCA), by which a client agrees that full 
ownership of such monies is unconditionally transferred to the 
Group. Title transfers funds are accordingly held on the Group’s 
statement of financial position, with a corresponding liability to 
clients within trade payables.

Other payables
Non-trading financial liabilities are recognised initially at fair value 
and carried at amortised cost using the effective interest rate 
method, if the time value of money is significant. 

Provisions
Provisions are recognised when the Group has a present legal 
or constructive obligation as a result of past events, when it is 
probable that an outflow of resources will be required to settle the 
obligation, and when the amount can be reliably estimated. Where 
material, provisions are discounted and recognised at the present 
value of expenditures expected to settle the obligation, with the 
unwind of the discount recognised as an interest expense.

Taxation
The income tax expense represents the sum of tax currently 
payable and movements in deferred tax.

The tax currently payable is based on taxable profit for the period. 
Taxable profit differs from net profit, as reported in the income 
statement, because it excludes items of income or expense that 
are taxable or deductible in other periods, and it further excludes 
items that are never taxable or deductible. The Group’s liability 
for current tax is calculated using tax rates in the respective 
jurisdictions that have been enacted or substantively enacted by 
the statement of financial position date.

Deferred tax is accounted for on all temporary differences 
between the carrying amount of assets and liabilities in the 
financial statements and the corresponding tax basis used in the 
computation of taxable profit. In principle, deferred tax liabilities 
are recognised for all temporary differences, and deferred tax 
assets are recognised to the extent that it is probable that taxable 
profits will be available, against which deductible temporary 
differences may be utilised. Such assets and liabilities are not 
recognised if the temporary difference arises from goodwill (or 
negative goodwill) or from the initial recognition (other than 

in a business combination) of other assets and liabilities in a 
transaction that affects neither the tax profit nor the  
accounting profit.

Deferred tax liabilities are recognised for taxable temporary 
differences arising on investments in subsidiaries and associates, 
except where the Group is able to control the reversal of the 
temporary difference and it is probable that the temporary 
difference will not reverse in the foreseeable future.

The carrying amount of deferred tax assets is reviewed at each 
statement of financial position date, and reduced to the extent 
that it is no longer probable that sufficient taxable profits will be 
available to allow all or part of the asset to be recovered.

Deferred tax assets and liabilities are measured on an 
undiscounted basis at the tax rates that are expected to apply 
when the related asset is realised or liability is settled, based 
on tax rates and laws enacted or substantively enacted at the 
statement of financial position date. Deferred tax is charged or 
credited in the income statement, except when it relates to items 
credited or charged directly to equity, in which case the deferred 
tax is also dealt with in equity.

Deferred tax assets and liabilities are offset when they relate 
to income taxes levied by the same taxation authority and the 
Group intends to settle its current tax assets and liabilities on a 
net basis.

Classification of shares as debt or equity
When shares are issued, any component that creates a financial 
liability of the Group is presented as a liability in the statement of 
financial position, measured initially at fair value net of transaction 
costs, and thereafter at amortised cost until extinguished on 
conversion or redemption. The corresponding dividends relating 
to the liability component are charged as interest expense in the 
income statement. 

Equity instruments issued by the Company are recorded as the 
proceeds received, net of direct issue costs. Equity instruments 
are classified according to the substance of the contractual 
arrangements entered into. An equity instrument is any contract 
that evidences a residual interest in the assets of the Group after 
deducting all of its liabilities.

Own shares held in Employee Benefit Trusts
Shares held in trust by the Company for the purposes of 
employee share schemes are classified as a deduction from 
shareholders’ equity and are recognised at cost. Consideration 
received for the sale of such shares is also recognised in equity, 
with any difference between the proceeds from the sale and the 
original cost being taken to revenue reserves. No gain or loss is 
recognised in the income statement on the purchase, sale, issue 
or cancellation of equity shares.

142 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

143

 
 
noteS to tHe FInAnCIAl StAteMentS
(continued) 

40. ACCOunTInG POLICIES (continued) 
revenue recognition
Trading revenue represents gains and losses arising on client 
trading activity, primarily in financial spread betting, contracts 
for difference, or binary bets and the transactions undertaken to 
hedge the risk associated with client trading activity. Open client 
and hedging positions are carried at fair market value, and gains 
and losses arising on this valuation are recognised in revenue as 
well as gains and losses realised on positions that have closed. The 
policies and methodologies associated with the determination of 
fair value have been discussed above under Financial Instruments. 

that they merit separate presentation in order to aid a reader’s 
understanding of the Group’s financial performance.

Finance costs and interest expense on segregated 
client funds
Finance costs and interest expense on segregated client funds 
are accrued on a time basis by reference to the principal amount 
charged at the effective interest rate applicable. The effective 
interest rate is the rate that exactly discounts the future expected 
cash flows to the carrying amount of the liability. Issue costs are 
included in the determination of the effective interest rates.

Revenue is recognised when it is probable that economic benefits 
associated with the transaction will flow to the Group and the 
revenue can be reliably measured.

Interest expense on segregated client funds is disclosed within 
operating profit, as this is consistent with the nature of the 
Group’s operations.

Trading revenue is reported gross of introducing broker 
commission, as these amounts are directly linked to trading 
revenue. Introductory broker commission, along with betting 
duties paid, are disclosed as an expense in arriving at net 
operating income. 

Finance revenue and interest income on segregated client funds 
is accrued on a time basis, by reference to the principal client 
funds outstanding and at the effective interest rate applicable. 
The effective interest rate is the rate which exactly discounts 
estimated future cash receipts over the expected life of the 
financial asset to that asset’s net carrying amount. Interest income 
on segregated client funds is disclosed within revenue, and 
therefore operating profit, as this is consistent with the nature of 
the Group’s operations.

Net trading revenue, disclosed on the face of the consolidated 
income statement and in the notes to the financial statements, 
represents trading revenue from financial instruments carried 
at fair value through profit and loss, and has been disclosed net 
of introductory broker commission as this is consistent with 
the management information received by the Chief Operating 
Decision Maker. 

Dividends receivable are recognised when the shareholders’ right 
to receive the payment is established. 

Operating profit
Operating profit is the sum of the results of the principal activities 
of the Group after charging depreciation of property, plant and 
equipment, amortisation of intangible assets, operating lease 
rentals on land and buildings, foreign exchange differences, 
profit or loss on sale of property, plant and equipment and other 
administrative expenses. 

Exceptional items
Exceptional items are those items of income and expense 
that the Group considers are material and/or of such a nature 

144 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

retirement benefit costs
The Group operates defined contribution schemes. Contributions 
are charged to the income statement as and when they become 
payable according to the rules of the schemes.

Dividends
Dividend distribution to the company’s shareholders is recognised 
as a liability in the Group’s financial statements in the period in 
which the dividends are approved by the Company’s shareholders.

Income statement presentation -  
discontinued operations
Discontinued operations consist of a single major line of business 
or a geographical area that have either been closed or sold during 
the period or are classified as held for sale at the year-end. 

In the year ended 31 May 2012, the Group’s Sport business has 
been disclosed as a discontinued operation and the comparative 
balances restated accordingly. The financial performance and cash 
flows of discontinued operations are separately reported in note 12.

Share-based payments
The Company operates three employee share plans: a share 
incentive plan, a value-sharing plan, and a long-term incentive 
plan (the last award of which was made in 2010), all of which 
are equity-settled. The costs of these awards are measured at 
fair value calculated using option pricing models (refer to the 
share based payment note for additional detail of the models 
and assumptions used for the various award schemes) and are 
recognised as an expense in the income statement on a straight-
line basis over the vesting period, based on the Company’s 
estimate of the number of shares that will eventually vest.

At each statement of financial position date before vesting, 
the cumulative expense is calculated, representing the extent 
to which the vesting period has expired and management’s 
best estimate of the achievement or otherwise of non-market 
conditions determining the number of equity instruments that 

Notes to the financial statements

will ultimately vest. The movement in cumulative expense since 
the previous statement of financial position date is recognised in 
the income statement as part of administrative expenses, with a 
corresponding entry in equity.

The following new standards and interpretations are also effective 
for accounting periods beginning 1 June 2011 but have not had a 
material impact on the presentation of, nor the results or financial 
position of, the Group:

The grant by the Company of options over its equity instruments 
to employees of the subsidiary undertakings in the Group is 
treated as a capital contribution. The fair value of the employee 
services received is recognised over the vesting period as an 
increase in the investment in subsidiary undertakings, with a 
corresponding credit to equity.

Segment information
The Group’s segmental information is disclosed in a manner 
consistent with the basis of internal reports regarding 
components of the Group that are regularly reviewed by the 
Chief Operating Decision Maker (CODM) in order to assess 
the performance and to allocate resources to those ‘operating 
segments’. The Group has therefore determined its operating 
segments based on the management information received on a 
regular basis by the Executive Directors of the IG Group Holdings 
plc Board, as they are considered to be the CODM. Operating 
segments that do not meet the quantitative thresholds required 
by IFRS 8 are aggregated.

   IFRIC 14 prepayments of a minimum funding requirement 
(effective January 2011)
   IFRIC 19 extinguishing financial liabilities with equity 
instruments 

Other new standards, amendments and interpretations, including 
those listed below, have been issued but are not effective for 
accounting periods beginning 1 June 2011 and have not been 
early adopted by the Group: 

   IFRS 9 financial instruments, issued in November 2009, 
amended 2010. This standard is the first step in the process 
to replace IAS 39, financial instruments, recognition and 
measurement. IFRS 9 introduces new requirements for 
classifying and measuring financial assets. The standard is not 
applicable until 1 January 2015 and has not yet been endorsed 
by the EU. The Group has yet to assess the impact of IFRS 9 

   IFRS 13 fair value measurement (effective 1 January 2013)

The Group has also early-adopted the IFRS Improvements 
Standard issued in April 2009 that provides an amendment to 
IFRS 8, such that segment assets are not required to be disclosed 
as segment assets and are not reported to the CODM.  

   IFRS 10 consolidated financial statements (effective  
1 January 2013) 

   IFRS 11 joint arrangements (effective 1 January 2013) 

The Group envisages that the reportable segments may change 
as overseas businesses move towards operational maturity, 
breaking through the quantitative thresholds of IFRS 8. The 
segments are therefore subject to annual review and the 
comparatives restated to reflect any reclassifications within the 
segmental reporting. 

Changes in accounting policies
The accounting policies adopted in the preparation of financial 
statements are consistent with those followed in the preparation 
of the Group’s Annual Report for the year ended 31 May 2011, 
other than the presentational changes referred to in note 1. 

new and amended standards adopted by the Group
The Group has adopted the following new or amended standards 
as of 1 June 2011:

   Amendment to IFRS 7 (revised) financial instruments: 
disclosures. The amended standard introduces additional 
disclosures in relation to the transfers of financial assets

   IAS 24 (revised) related party disclosures, issued in November 
2009 (effective 1 January 2011). This standard clarifies 
the definition of a related party and includes an explicit 
requirement to disclose commitments involving related parties

   IFRS 12 disclosure of interests in other entities (effective  
1 January 2013) 

   IAS 19 (revised 2011) employee benefits (effective 1 January 
2013)

   Amendment to IFRS 7 financial instruments: disclosures 
(effective 1 July 2013)

   IAS 32 financial instruments: presentation (effective  
1 January 2014) 

   Amendment to IAS 12 income taxes on deferred tax assets or 
liabilities on investment property (effective 1 January 2012) 

   Amendment to IAS 1 presentation of financial statements on 
OCI (effective 1 July 2012)

   IAS 28 investment in associates and joint ventures (effective 1 
January 2013)

   Amendment to IFRS 7 disclosures - offsetting financial assets 
and financial liabilities (effective 1 January 2013)

The new standards and amendments listed above are not 
expected to have a material impact on the Group or Company.

145

 
 
 
Investor Resources and Other Information

INVESTOR 
RESOURCES  
AND OTHER 
INFORMATION

FIvE-YEAr SuMMArY 
ExAMPLE: BuYInG A SPrEAD BET 
ExAMPLE: SELLInG A COnTrACT FOr DIFFErEnCE 
GLOSSArY OF TErMS 
GLOBAL OFFICES 
ShArEhOLDEr AnD COMPAnY InFOrMATIOn 
CAuTIOnArY STATEMEnT 

148 
152 
154 
156 
158 
160 
161

147

146 | IG GROUP HOLDINGS PLC | 2011 ANNUAL REPORT

FIVe-YeAR SuMMARY

GrOuP InCOME STATEMEnT 

for the year ended 31 may

net trading revenue
Other net operating income

Net operating income
Adjusted administrative expenses

EBITDA

Depreciation, amortisation and amounts written 
off property, plant and equipment

EBIT

Finance revenue
Finance costs

2012 (1)
£000

2011 (1)
£000

2010
£000

2009
£000

366,812
2,358

 312,721
5,875

298,551
1,172

257,089
377

369,170
(172,897)

318,596
(145,075)

299,723
(133,782)

257,466
(126,380)

2008
£000

184,008
(621)

183,387
(84,894)

196,273

173,521

165,941

131,086

98,493

(10,760)

(10,308) 

(8,654)

(6,423)

(4,922)

185,513

163,213 

157,287

124,663

93,571

2,487
(2,283)

2,403 
(2,411) 

2,664
(2,312)

2,887
(1,678)

4,047
(628)

Adjusted profit before taxation

185,717

163,205 

157,639

125,872

96,990

Amortisation and impairment of intangibles 
arising on consolidation

-

(150,703) 

(17,298)

(14,613)

-

Profit before taxation from continuing operations

185,717

12,502 

140,341

111,259

96,990

Tax expense

Loss from discontinued operations

Profit / (loss) for the year

(48,583)

(32,792) 

(38,855)

(32,607)

(29,702)

(374)

(5,002)

-

-

-

136,760

(25,292) 

101,486

78,652

67,288

(1)  The 2012 and 2011 numbers have been restated to remove the discontinued Sport business and present as a discontinued operation

Investor resources and other information: Five-year summary

GrOuP STATEMEnT OF FInAnCIAL POSITIOn

As at 31 may

Assets
non-current assets
Property, plant and equipment
Intangible assets 
Deferred tax assets

current assets
Trade receivables
Prepayments and other receivables
Cash and cash equivalents

TOTAL ASSeTS

Liabilities
current liabilities
Trade payables
Other payables
Provisions
Income tax payable

non-current liabilities
Deferred tax liabilities 
Provisions
Redeemable preference shares

Total liabilities

capital and reserves
Total shareholders’ equity
Non-controlling interests

Total equity

2012
£000

2011
£000

2010
£000

2009
£000

2008
£000

 15,555
 115,366

 11,915

 16,761
 117,202

 11,264

 9,632
 265,328

 14,264

 11,632
 260,607

 7,562

 9,824
 112,056

 8,053

 142,836

 145,227

 289,224

 279,801

 129,933

 222,342
 9,745
 228,156

 270,104
 8,199
 124,528

 206,243
 7,084
 128,097

 183,085
 4,928
 99,407

 263,323
 5,690
 102,759

 460,243

 402,831

 341,424

 287,420

 371,772

 603,079

 548,058

 630,648

 567,221

 501,705

 61,076
 64,815
 1,353
 28,652

 83,490
 45,149
 1,427
 37,060

 57,673
 44,825
 1,377
 38,863

 90,642
 27,326
 -
 36,560

 213,726
 26,715
 -
 16,508

 155,896

 167,126

 142,738

 154,528

 256,949

 -
 -
 40

 40

 -
 1,991
 40

 11,463
 1,779
 40

 16,740
 -
 40

 2,031

 13,282

 16,780

 -
 -
 40

 40

 155,936

 169,157

 156,020

 171,308

 256,989

 446,997
 146

 378,700
 201

 471,449
 3,179

 393,364
 2,549

 244,676
 40

 447,143

 378,901

 474,628

 395,913

 244,716

TOTAL eQUITY And LIABILITIeS

 603,079

 548,058

 630,648

 567,221

 501,705

Each of the summary statements of financial position presented above has been restated in order to be prepared consistently with the 
accounting policies disclosed in the financial statements for the year ended May 2012.

148 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

149

FIVe-YeAR SuMMARY (continued)

OThEr METrICS
for the year ended 31 may

earnings per share

Basic adjusted earnings per share
Diluted adjusted earnings per share
Basic earnings / (loss) per share
Diluted earnings / (loss) per share

dividend per share
Interim dividend per share
Final dividend per share

Total dividend per share
Dividend payout ratio (against basic adjusted EPS)

profit margin
Adjusted profit before taxation margin(3)
EBITDA margin(4)

2012(1)

2011(2)

2010

2009

2008

37.90p
37.54p
37.90p
37.54p

5.75p
16.75p

22.5p
60.0%

32.86p
32.57p
(5.66p)
(5.66p)

5.25p
14.75p

20.0p
61.4%

50.6%
53.5%

52.2%
55.5%

30.98p
30.77p
28.19p
28.00p

5.0p
13.5p

18.5p
59.7%

52.8%
55.6%

24.85p
24.74p
22.42p
22.31p

4.0p
11.0p

15.0p
60.4%

49.0%
51.0%

20.62p
20.28p
20.62p
20.28p

3.0p
9.0p

12.0p
58.2%

52.7%
53.5%

(1)  EPS presented for the continuing business. In the year ended 31 May 2012, there has been no amortisation or impairment of intangible assets associated with the Group’s 

Japanese business and therefore adjusted and unadjusted EPS measures are equivalent

(2) 31 May 2011 figures have been restated for the continuing business only and exclude the discontinued Sport business

(3) Calculated as adjusted profit before tax divided by net trading revenue. For 31 May 2012 this is based on unadjusted profit before tax

(4) Calculated as EBITDA divided by net trading revenue

Investor resources and other information: Five-year summary

CLIEnT METrICS

for the year ended 31 may

Average revenue per financial client (£)
Number of active financial clients 
Number of financial accounts opened
Number of financial accounts trading for the first time

2012

2011

2010

2009

2008

2,560
143,304
67,593
48,029

2,341
133,580
71,344
49,246

2,425
120,689
81,134
55,674

2,263
109,747
74,331
50,364

3,064
56,291
42,693
29,211

CLIEnT METrICS – ExCLuDInG IG MArKETS SECurITIES (FOrMErLY FxOnLInE)
for the year ended 31 may

2012

2011

2010

2009

2008

Average revenue per financial client (£)
Number of active financial clients
Number of financial accounts opened
Number of financial accounts dealing for the first time

2,695
130,006
61,988
45,292

2,491
117,252
60,331
44,803

2,600
103,338
63,757
46,612

2,495
88,336
61,538
44,291

3,064
56,291
42,693
29,211

150 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

151

eXAMple 
‘BUyING’ A SPREAD BET

InTrODuCTIOn 
In this example, you decide to ‘buy’ A plc (assumed to be a FTSE 100 
company) at £100 per point, as you expect that A plc’s share price will 
rise. Later in the day the share price has indeed risen and you decide 
to close your position by ‘selling’ A plc at our then current bid price. 

Your profit is the difference between the ‘buying’ and ‘selling’ prices, 
plus or minus any funding charges or other costs (discussed in Steps 
3 and 5). 

As long as your bet is open, your account will show any ‘running’ 
profit or loss on your open position (not illustrated below). You must 
have deposited sufficient funds to cover any running losses. 

You cannot place a bet without having any money in your account. 
In this example, we assume you have £1,000. It is important to note 
that you can make losses in excess of your initial deposit, if the market 
moves against you. 

Step 2

£0

£723

£277

initial deposit

available funds

1000

400

600

800

200

When you open the position, you are required to have the initial 
0
£723 deposit requirement in your account. The available funds 
in your account will therefore fall from £1,000 to £277 (ie £1,000 
– £723). The available funds remaining in your account need to 
be enough to cover any running losses you may incur, or you run 
the risk of being closed out of the bet. It is important to note that 
the £723 is held as a deposit against the risk of the open position 
and will be released on the closing of the position: it is still your 
money but is not available for withdrawal from the account whilst 
the position is open.

Step 3

We will also reflect the impact of any corporate action on the 
underlying share, such as a dividend or a rights issue. In this 
example we have kept things simple and assumed no corporate 
actions occur; however for more details please see our website, 
www.igindex.co.uk. 

Step 1  

Opening the position

market price

A plc
144.9p
144.8p
144.7p
144.6p
 144.5p
144.4p
144.3p

our quote 
for A plc on a 
Daily Funded Bet 

You decide to ‘buy’ £100 per point at 144.9p, our offer price. 
In this example one point represents a 1p movement in the 
underlying share price, so your £100 per point bet is equivalent 
to buying 10,000 shares in A plc. 

Bet details 

You ‘buy’ £100 per point at

144.9p

the offer price

Your initial deposit requirement(1)

Spread(2)

mid-price

initial depost 
required

£100

x

144.6p

x

5%

=

£723

bet size

deposit factor

market price

spread

144.9p

-

144.7p

x

£100

=

£20

our quote

per point

(1) The deposit factor (and therefore deposit requirement) depends on your 
account type and other factors such as the volatility and liquidity of the 
underlying share 

(2) Our dealing spread varies depending on the market and asset class traded 
and can be variable, especially in volatile market conditions. For examples 
please see our website, www.igindex.co.uk 

Investor resources and other information: example

Step 5

Calculating the profit or loss 

‘Buying’ spread (Step 1)  

Client  
(£20.00)  

our daily quote

‘Selling’ spread (Step 4)  

(£20.00)  

IG(3)
£20.00

£20.00

Gross profit (Step 4)  

£390.00 

(£390.00)

IG hedging gain(3) 

n/a  

Net gain  

£350.00  

£390.00

£40.00

For many markets (for example index futures) we build funding 
charges into the quote price. For share Daily Funded Bets we 
make funding adjustments each day at 10pm. We apply funding 
at the rate of one-month LIBOR +/- a spread (generally 2.5%). In 
the example above, if the bet had remained open at 10pm, and 
assuming one-month LIBOR of 0.68%, a funding charge of £1.31 
would have been applied against the client account and recorded 
as revenue for IG (calculated as (£100 x 150.0p (assumed closing 
price) x 3.18%) / 365 = £1.31). 

(3)  This simple example assumes IG is 100% hedged on the client bet and makes an 
equal and opposite gain on our broker position to the amount paid to the client. 
The cost of our hedging with the broker has been ignored for simplicity. Therefore 
our net profit is £40.00, which is recorded in trading revenue and is equivalent to 
the spread included in our quoted prices

Step 4  

Closing the position

market price

A plc
149.0p
148.9p
148.8p
148.7p
148.6p
148.5p
148.4p

In the afternoon the A plc share price has indeed risen and 
you decide to close the position realising your profit on the bet. 
At this point A plc is trading in the market at 148.6/148.8p and 
our daily quote is 148.4p/149.0p.  

Bet details 

You ‘sell’ £100 per point at

148.4p

the bid price

Gross profit on the bet

opening position price

gross profit

148.6p

-

144.7p

x

£100

=

£390

closing position price

per point

Spread

our quote

spread

148.6p

x

148.4p

x

£100

=

£20

market price

per point

Of course, had the market moved in the opposite direction, 
you would have made a loss of £100 for every penny the share 
price fell, which may have exceeded your initial deposit. 

152 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

153
153

 
 
 
 
eXAMple 
‘SELLING’ A CONTRACT FOR DIFFERENCE

Investor resources and other information: example

InTrODuCTIOn 
In this example, on day one you decide to ‘sell’ a CFD for 20,000 
shares in B plc (assumed to be a FTSE 100 company) as you 
expect B plc’s share price to fall. On day two the share price has 
indeed fallen, and you decide to close your position as you now 
believe the share price will rise again. 

As long as your contract is open, your account will show any 
‘running’ profit or loss on your open CFD position (not illustrated 
below). You must have deposited sufficient funds to cover any 
running losses. 

Step 1  

Day one – opening the position 

B plc
80.35p
   80.3p
80.25p

offer price
mid price

bid price

Trade details 

You ‘sell’ 20,000 shares at

80.25p

the bid price

Your initial margin requirement(1)

mid-price

initial margin
required

20,000

x

80.3p

x

5%

=

£803

You cannot place a trade without having any money in your 
account. In this example, we assume you have £1,000. It is 
important to note that you can make losses in excess of your 
initial deposit requirement (referred to as ‘margin requirement’  
in CFD trading), if the market moves against you. 

Step 2

£0

margin requirement

£803

£180.95

available 
funds

commission £16.05 

1000

200

400

600

800

0
When you open the position, you are required to have enough 
funds in your account to cover the initial margin plus commission on 
the trade. In this example the margin requirement is £803 and the 
commission is £16.05, so the available funds in your account will fall 
from £1,000 to £180.95 (ie £1,000 – £803 – £16.05). It is important to 
note that the £803 is held as a margin requirement against the risk of 
the open position and will be released on the closing of the position: 
it is still your money but is not available for withdrawal from the 
account whilst the position is open.

Step 4

We will also reflect the impact of any corporate action on the 
underlying share, such as a dividend or a rights issue. In this 
example we have kept things simple and assumed no corporate 
actions occur; however for more details please see our website, 
www.igmarkets.co.uk. 

Step 5

Day two – closing the position

Step 6

Calculating the profit or loss 

‘Selling’ commission (step 1) 

Client  
(£16.05) 

Financing charge (step 3) 

(£0.81) 

‘Buying’ commission (step 5) 

(£15.67) 

IG(3)
£16.05 

£0.81 

£15.67 

financing change      

bid price

B plc
78.35p
78.25p

offer price

Gross profit (step 5) 

£380.00 

(£380.00) 

IG hedging gain(3) 

n/a 

£380.00 

On day two, the share price has fallen and you decide to close 
the position as you believe the price will now rise. The bid/offer 
price at that point is 78.25p/78.35p. 

Net gain 

£347.47 

£32.53

(3)  This simple example assumes IG is 100% hedged on the client trade and makes an 
equal and opposite gain on our broker position to the amount paid to the client. 
The cost of our hedging with the broker has been ignored for simplicity. Thus 
our net profit is £32.53, which is recorded in trading revenue and consists of the 
commission and financing charges levied on the client

number of shares

margin percentage

Step 3

Trade details 

Commission(2)

bid price

commission

20,000

x

80.25p

x

0.10%

=

£16.05

number of shares

commission rate

(1) The margin percentage (and therefore margin requirement) depends on the 
size of your CFD position and other factors such as the volatility and liquidity 
of the underlying share. In this example we have used a margin requirement 
of 5%

(2) Commissions are variable, but for UK FTSE 100 CFDs (as assumed for B plc), the 

rate was 0.10% on 15 May 2012 

Traditionally, clients who held long positions overnight would need 
to pay a funding charge, while clients with short positions would 
receive interest if held overnight. This charge or interest is calculated 
as the one-month sterling LIBOR rate +/- a spread. However, with 
current market interest rates lower than the spread, clients with short 
positions also incur a charge. As at 15 May 2012, the current LIBOR 
rate was 0.68%, while the spread was 2.5%, resulting in a net financing 
charge of 1.82% for short CFD positions held overnight (which for UK 
CFDs means those open at 10pm UK time). A corresponding long CFD 
position would incur a charge of 3.18%. This is re-calculated daily. 

Daily interest charged

closing price (day one)

days

20,000

x

80.75p

x

1.82%

/

365

=

£0.81

number of shares

financing rate

financing change      

You ‘buy’ 20,000 shares at

78.35p

the offer price

Commission

offer price

commission

20,000

x

78.35p

x

0.10%

=

£15.67

number of shares

commission rate

Gross profit on the trade 

‘buying’ price

gross profit

80.25p

-

78.35p

x

20,000

=

£380

‘selling’ price

number of shares

Of course, had the market moved in the opposite direction, you 
would have made a loss of £200 for every penny the share price 
gained, which may have exceeded your initial margin outlay. 

154 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT
154 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

155
155

 
 
 
 
 
 
 
GloSSARY oF teRMS

Investor resources and other information: Glossary of terms

ApB

Agm

ASIc

Binary bet

Auditing Practices Board

Annual General Meeting

Australian Securities and Investment Commission

A special form of spread bet with only two outcomes at expiry – if a specific result is achieved, the bet 
is closed at a level of 100. If the result is not achieved, the bet closes at 0. Binary bets therefore have 
something in common with a traditional fixed-odds bet, except that the Group makes a continuous price 
for the binary, between 0 and 100, allowing closure of the bet before the final settlement to crystallise  
any running profits or losses before expiry

cfTc

US Commodities Futures Trading Commission

OTc

‘Over the counter’ means non-exchange-traded financial instruments

pillar 1 – capital 
resources requirement

Minimum FSA specified rule-based capital requirements for credit, market and operational risk under the 
FSA's BIPRU Rulebook

pillar 3 disclosures

Public disclosure of capital adequacy to facilitate the wider market's role in ensuring regulated firms hold 
appropriate levels of capital – disclosed on our corporate website (www.iggroup.com)

pip

A ‘percentage in point’ is generally, though not always, the fourth decimal place, ie 0.0001. Used 
predominantly in forex transactions

Risk appetite statement

Approved by the Group's Board of Directors and sets out the level of risk that the Group is willing to take in 
pursuit of its business objectives

close-out monitor

The Group's automatic real-time position-closing system (see the Managing our Business Risks section in 
the business review and note 36 to the financial statements)

Spread bet

combined code

The Combined Code on Corporate Governance (Combined Code) sets out standards of good practice in 
relation to board leadership and effectiveness, remuneration, accountability and relations with shareholders

A bet on whether a financial market (the underlying market) will rise or fall. We offer two prices on every 
market; the difference is known as the bid/offer spread. If you think a market is set to rise you 'buy' at the 
higher (or offer) price, and if you think it will fall you 'sell' at the lower (bid) price. Whether you gain or lose 
money on the bet – and how much – depends on the size/direction of any movement in the underlying 
market

Provision A3.2 – at least half the Board, excluding the Chairman, should comprise Non-Executive Directors 
determined by the Board to be independent

Principle A6 – performance management - the Board should undertake a formal and rigorous annual 
evaluation of its own performance and that of its committees and individual Directors

SIp

Share incentive plan

Tiered margining

We use a system of four margin tiers ranging from 5% in Tier 1 (small trade sizes) to potentially 90% under 
Tier 4. It includes risk-adjusted margin requirements dependent on specific financial instrument volatility 
and individual client type

company

IG Group Holdings plc

TSR

Total Shareholder Return

consolidated regulatory 
capital resources

contract for difference

dmA

fSA

IAS

IcAAp

IfRIc

IfRS

LIBOR

LTIp

mTf

Tier 1 and Tier 3 capital are calculated under the GENPRU rules of the UK's Financial Services Authority

A CFD is an agreement to exchange the difference in value of a financial instrument at the time in which 
the contract is opened and the time at which it is closed

Direct Market Access allows clients to send orders directly into the order book of a stock exchange

Variation margin

A margin is collateral that the holder of a financial instrument has to deposit to cover some or all of the 
credit risk of his counterparty. The variation margin is not collateral, but a daily payment of running profits 
and losses on the open position

VSp

Value-sharing plan

The UK's Financial Services Authority

International Accounting Standard

Internal Capital Adequacy Assessment Process

International Financial Reporting Interpretations Committee

International Financial Reporting Standards (as adopted by the EU)

London inter-bank offered rate

Long-term incentive plans

Multilateral trading facilities

156 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

157

Investor resources and other information: Global offices

+(86 10) 8532 3886
RepOffice@igmarkets.com.cn 
www.igmarkets.com.cn/en

nOrTh AMErICA 
chicago 
Nadex, Inc.  
311 South Wacker Drive  
Suite 2675  
Chicago, IL 60606 
USA 

+1 312 884 0100 
customerservice@nadex.com 
www.nadex.com

SOuTh AFrICA  
johannesburg 
IG Markets South Africa Limited  +27 (0)11 467 8500 
Royal Melbourne  
Fourways Golf Park  
Roos Street 
Fourways 
Johannesburg 
SOUTH AFRICA 

helpdesk@igmarkets.co.za 
www.igmarkets.co.za

+61 (3) 9860 1711 
helpdesk@igmarkets.com.au
www.igmarkets.com.au 

+(65) 6390 5118 
helpdesk@igmarkets.com.sg
www.igmarkets.com.sg

+81 3 6704 8500 
helpdesk@igmarkets.co.jp 
www.igmarkets.co.jp

ASIA PACIFIC
Beijing 
IG Markets Limited Beijing  
Representative Office 
St Regis Hotel Office Building  
Room 901  
9th Floor 
No 21 Jian Guo Men Wai Avenue 
Chao Yang District 
Beijing 
P.R. CHINA 100020 

Melbourne 
IG Markets Limited  
Level 7  
417 St Kilda Road  
Melbourne VIC 3004 
AUSTRALIA 

Singapore 
IG Markets Limited 
22-03 Chevron House  
30 Raffles Place  
SINGAPORE 048622 

Tokyo 
IG Markets Securities Limited  
Shiodome  
City Center 10F  
1-5-2 Higashi-Shinbashi 
Minato-ku, Tokyo 105-7110 
JAPAN 

GloBAl oFFICeS

uK
London (headquarters) 
IG Index Limited 
Cannon Bridge House  
25 Dowgate Hill  
London 
EC4R 2YA 

IG Markets Limited  
Cannon Bridge House  
25 Dowgate Hill  
London 
EC4R 2YA 

+44 (0)20 7896 0011 
helpdesk@igindex.co.uk
www.igindex.co.uk

+44 (0)20 7896 0011
helpdesk@igmarkets.com
www.igmarkets.co.uk

EurOPE (ExCLuDInG uK) 
Amsterdam
IG Markets Netherlands  
Paascheuvelweg 1 
1105 BE Amsterdam 
NETHERLANDS 

düsseldorf 
IG Markets Limited  
Zweigniederlassung Deutschland 
Berliner Allee 10  
40212 Düsseldorf 
GERMANY 

+31 (0)20 7946 610 
info@igmarkets.nl
www.igmarkets.nl

+49 (0)211 88 23 70 00 
info@igmarkets.de
www.igmarkets.de

Lisbon 
IG Markets Limited  
Av. Eng. Duarte Pacheco  
Amoreiras, Torre 1  
6⁰ andar, Escritório 6 
1070-101 Lisboa 
PORTUGAL 

Luxembourg 
IG Markets Limited  
15, rue du fort Bourbon  
L1249  
LUXEMBOURG 

Madrid 
IG Markets Limited  
Paseo de la Castellana, 13  
Planta 1a, Derecha  
28046 Madrid 
SPAIN 

+351 800 814 763 
info@igmarkets.pt
www.igmarkets.pt

+352  24 87 11 17 
info@igmarkets.lu
www.igmarkets.lu

+34  91 414 15 15 
info@igmarkets.es
www.igmarkets.es

Milan 
IG Markets Limited  
Via Paolo da Cannobio n.33,  
7° Piano, 20122 Milano  
ITALY 

+39  800 897 582 
italiandesk@igmarkets.it 
www.igmarkets.it

Paris 
IG Markets Limited  
17 Avenue George V  
75008 Paris  
FRANCE 

Stockholm 
IG Markets Limited  
Stureplan 2  
114 35 Stockholm  
SWEDEN 

+33 (0)1 70 98 18 18 
info@igmarkets.fr 
www.igmarkets.fr

+46 (0)8 5051 5000 
kundservice@igmarkets.se 
www.igmarkets.se

158 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

159

 
 
SHAReHolDeR AnD CoMpAnY InFoRMAtIon

rECEIvInG ShArEhOLDEr InFOrMATIOn  
BY EMAIL 
You may supply the Company with an email address for the 
purpose of receiving shareholder information, as an alternative 
to posting whenever shareholder communications are added to 
the Company website, by visiting www.capitashareportal.com
and registering online for electronic communications (‘e-coms’). 

rECEIvInG ShArEhOLDEr InFOrMATIOn BY 
MEAnS OF Our COrPOrATE WEBSITE 
For many shareholders, it will be convenient to access shareholder 
information on our corporate website at www.iggroup.com. We 
will notify you by post, or by email if you have elected for e-coms, 
when shareholder information has been placed on the website 
and indicate where on the site you can access it. 

If you subsequently wish to change your election, or receive 
documents or information by post, you can do so by contacting 
the Company’s registrars at: 

Capita Registrars 
Freepost Plus RLYX-GZTU-KRRG
SAS 
The Registry 
34 Beckenham Road
Beckenham
BR3 4TU

Or contact them by telephone on: 0871 664 0391 (calls cost 10p 
per minute plus network extras, lines are open 9am – 5.30pm, 
Mon-Fri). From outside the UK call: +44 (0) 20 8639 3367.

2012 Final dividend dates 
Ex-dividend date 
Record date  
Last day to elect for DRIP 
AGM  
Payment date 

19 September 2012 
21 September 2012
28 September 2012 
18 October 2012 
23 October 2012 

Annual shareholder calendar 
(a) Company reporting 
17 July 2012
Final results announced 
Annual Report published 
21 September 2012
FY13 Q1 Interim Management Statement  11 September 2012 
Annual General Meeting 
FY13 interim results announced 
FY13 Q3 Interim Management Statement  w/c 11 March 2013 

18 October 2012 
w/c 14 January 2013 

(b) Dividend payment 
Interim  
Final 

March 
October 

Interim report 
As part of our e-coms programme, we have decided not to 
produce a printed copy of our Interim Report. Instead the Interim 
Report will be published on our website and will be available 
around mid-January each year. 

Investor resources and other information: Shareholder and Company information

COMPAnY InFOrMATIOn 
Directors 
Executive Directors 
T A Howkins (Chief Executive) 
C F Hill
P G Hetherington 
A R MacKay 

Non-Executive Directors 
J R Davie (Chairman) 
D Currie
S G Hill
D M Jackson 
N B le Roux (Deputy Chairman) 
R P Yates (Senior Independent Director) 

Company Secretary 
B Messer 

Auditors 
PricewaterhouseCoopers LLP 
7 More London Riverside
London
SE1 2RT

Bankers 
Lloyds Banking Group plc 
10 Gresham Street 
London EC2V 7AE 

Royal Bank of Scotland Group plc 
280 Bishopsgate 
London EC2M 4RB 

Solicitors 
Linklaters 
1 Silk Street 
London EC2Y 8HQ 

Registrars 
Capita Registrars 
The Registry 
34 Beckenham Road 
Beckenham 
Kent BR3 4TU 

Brokers 
UBS Limited 
1 Finsbury Avenue 
London EC2M 2PP 

Numis Securities Limited 
10 Paternoster Square 
London EC4M 7LT 

Registered office 
Cannon Bridge House 
25 Dowgate Hill 
London EC4R 2YA 

Registered number 
04677092 

Investor relations 
Kieran McKinney (Head of Investor Relations)
investors@iggroup.com

CAuTIOnArY STATEMEnT 
Certain statements included in our 2012 Annual Report, or 
incorporated by reference within it, may constitute ‘forward-
looking statements’ in respect of the Group’s operations, 
performance, prospects and/or financial condition. 

By their very nature, forward-looking statements involve 
uncertainties because they relate to events, and depend 
on circumstances, that will or may occur in the future. If the 
assumptions on which the Group bases its forward-looking 
statements change, actual results may differ from those expressed 
in such statements. The forward-looking statements contained 
herein reflect knowledge and information available at the date 
of this report and the Group undertakes no obligation to update 
these forward-looking statements. 

This report does not constitute or form part of any offer or 
invitation to sell, or any solicitation of any offer to purchase any 
shares or other securities in the Company, and nothing in this 
report should be construed as a profit forecast. 

160 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT

161

 
IG Group Holdings plc
Cannon Bridge House
25 Dowgate Hill
London
EC4R 2yA
Tel: +44 (0)20 7896 0011 
Fax: +44 (0)20 7896 0010
www.iggroup.com

162 | IG GROUP HOLDINGS PLC | 2012 ANNUAL REPORT