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Impac Mortgage Holdings

imh · AMEX Financial Services
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Ticker imh
Exchange AMEX
Sector Financial Services
Industry Financial - Mortgages
Employees 201-500
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FY2019 Annual Report · Impac Mortgage Holdings
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17MAY201317190678

2019 Annual Report

UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

FORM 10 - K 

☒ 
For the fiscal year ended December 31, 2019 or 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

☐ 
For the transition period from                    to                   . 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

Commission File Number: 1 - 14100 

IMPAC MORTGAGE HOLDINGS, INC. 
(Exact name of registrant as specified in its charter) 

Maryland 
(State or other jurisdiction of 
incorporation or organization) 

33 - 0675505 
(I.R.S. Employer 
Identification No.) 

19500 Jamboree Road, Irvine, California 92612 
(Address of principal executive offices) 

(949) 475 - 3600 
(Company’s telephone number, including area code) 

Securities registered pursuant to Section 12(b) of the Act: 

Title of each class 
Common Stock, $0.01 par value 

Preferred Stock Purchase Rights 

Trading Symbol(s) 
IMH 

IMH 

Name of each exchange on which registered 
NYSE American 

NYSE American 

Securities registered pursuant to Section 12(g) of the Act: none 

Indicate by check mark if the registrant is a well - known seasoned issuer, as defined in Rule 405 of the Securities Act Yes ☐ No ☒ 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. Yes ☐ No ☒ 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during 
the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for 
the past 90 days. Yes ☒ No ☐ 

Indicate  by  check  mark  whether  the  registrant  has  submitted  electronically  every  Interactive  Data  File  required  to  be  submitted  pursuant  to  Rule 405  of 
Regulation S - T  (§232.405  of  this  chapter)  during  the  preceding  12 months  (or  for  such  shorter  period  that  the  registrant  was  required  to  submit  such 
files). Yes ☒ No ☐ 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer, smaller reporting company, or an 
emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” 
in Rule 12b - 2 of the Exchange Act.  

Large Accelerated Filer ☐ 

Accelerated Filer ☐ 

Non-accelerated Filer ☒  

Smaller Reporting Company ☒ 

Emerging Growth Company ☐   

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or 
revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.    ☐ 

Indicate by check mark whether the registrant is a shell company (as defined in Exchange Act Rule 12b - 2) Yes ☐ No ☒ 

As of June 28, 2019, the aggregate market value of the voting stock held by non - affiliates of the registrant was approximately $33.8 million, based on the closing 
sales price of common stock on the NYSE American on June 28, 2019. For purposes of the calculation only, all directors and executive officers and beneficial 
holders of more than 10% of the stock of the registrant have been deemed affiliates. There were 21,264,926 shares of common stock outstanding as of March 6, 
2020. 

Portions of the Company’s definitive Proxy Statement relating to its 2020 Annual Meeting of Stockholders to be filed with the Securities and Exchange 
Commission are incorporated by reference into Part III of this Annual Report on Form 10 - K. 

DOCUMENTS INCORPORATED BY REFERENCE 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
IMPAC MORTGAGE HOLDINGS, INC. 
2019 FORM 10 - K ANNUAL REPORT 
TABLE OF CONTENTS 

ITEM 1. 

BUSINESS 

ITEM 1A.  RISK FACTORS 

ITEM 1B.  UNRESOLVED STAFF COMMENTS 

ITEM 2. 

PROPERTIES 

ITEM 3. 

LEGAL PROCEEDINGS 

ITEM 4.  MINE SAFETY DISCLOSURES 

PART I 

PART II 

ITEM 5.  MARKET FOR COMPANY’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND 

ISSUER PURCHASES OF EQUITY SECURITIES 

ITEM 6. 

SELECTED FINANCIAL DATA 

ITEM 7.  MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND 

RESULTS OF OPERATIONS 

ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK  

ITEM 8. 

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

ITEM 9. 

CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 

FINANCIAL DISCLOSURE  

ITEM 9A.  CONTROLS AND PROCEDURES 

ITEM 9B.  OTHER INFORMATION  

PART III 

ITEM 10.  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE 

ITEM 11.  EXECUTIVE COMPENSATION 

ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 

RELATED STOCKHOLDER MATTERS 

ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR 

INDEPENDENCE 

ITEM 14.  PRINCIPAL ACCOUNTING FEES AND SERVICES 

ITEM 15.  EXHIBITS AND FINANCIAL STATEMENT SCHEDULES 

PART IV 

ITEM 16.  FORM 10 - K SUMMARY 

SIGNATURES 

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ITEM 1. BUSINESS 

PART I 

Impac  Mortgage  Holdings, Inc.,  sometimes  referred  to  herein  as  the  “Company,”  “we,”  “our”  or  “us,”  is  a 
Maryland corporation incorporated in August 1995 and includes the following subsidiaries: Integrated Real Estate Service 
Corporation  (IRES),  Impac  Mortgage  Corp.  (IMC),  IMH  Assets  Corp.  (IMH  Assets)  and  Impac  Funding  Corporation 
(IFC).  Impac  Mortgage  Corp.  (IMC)  a  subsidiary  of  IRES,  conducts  our  mortgage  lending  and  real  estate  services 
operations. 

Forward - Looking Statements 

This report on Form 10 - K contains certain forward - looking statements within the meaning of Section 27A of the 
Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Forward  - looking statements, some of 
which are based on various assumptions and events that are beyond our control, may be identified by reference to a future 
period  or  periods  or  by  the  use  of  forward - looking  terminology,  such  as  “may,”  “will,”  “believe,”  “expect,”  “likely,” 
“should,” “could,” “seem to,” “anticipate,” “plan,” “intend,” “project,” “assume,” or similar terms or variations on those 
terms  or  the  negative  of  those  terms.  The  forward - looking  statements  are  based  on  current  management  expectations. 
Actual results may differ materially as a result of several factors, including, but not limited to the following: successful 
development, marketing, sale and financing of new and existing financial products; expansion of NonQM loan originations 
and conventional and government-insured loan programs; local, national and international economic conditions; including 
the impact of the Covid - 19 pandemic on he economy and demand for our products; ability to successfully diversify our 
loan products; ability to successfully sell loans to third-party investors; volatility in the mortgage industry; unexpected 
interest  rate  fluctuations  and  margin  compression;  performance  of  third-party  sub-servicers;  our  ability  to  manage 
personnel expenses in relation to mortgage production levels; our ability to successfully use warehousing capacity and 
satisfy financial convents requirements; increased competition in the mortgage lending industry by larger or more efficient 
companies; issues and system risks related to our technology; ability to successfully create cost and product efficiencies 
through new technology; more than expected increases in default rates or loss severities and mortgage related losses; ability 
to obtain additional financing through lending and repurchase facilities, debt or equity funding, strategic relationships or 
otherwise;  the terms of any financing, whether debt or equity, that we do obtain and our expected use of proceeds from 
any financing; increase in loan repurchase requests and ability to adequately settle repurchase obligations; failure to create 
brand awareness; the outcome, including any settlements, of litigation or regulatory actions pending against us or other 
legal contingencies; our compliance with applicable local, state and federal laws and regulations; and other general market 
and economic conditions. 

For a discussion of these and other risks and uncertainties that could cause actual results to differ from those 
contained  in  the  forward - looking  statements,  see  Item 1A.  “Risk  Factors”  and  Item 7. “Management’s  Discussion  and 
Analysis of Financial Condition and Results of Operations” in this report. This document speaks only as of its date and we 
do not undertake, and specifically disclaim any obligation, to release publicly the results of any revisions that may be made 
to any forward - looking statements to reflect the occurrence of anticipated or unanticipated events or circumstances after 
the date of such statements except as required by law. 

Available Information 

Our internet website address is www.impaccompanies.com. We make available our annual reports on Form 10 - K, 
quarterly reports on Form 10 - Q, current reports on Form 8 - K and proxy statements for our annual stockholders’ meetings, 
as well as any amendments to those reports, free of charge through our website as soon as reasonably practicable after we 
electronically file such material with, or furnish it to, the Securities and Exchange Commission, or the SEC. You can learn 
more about us by reviewing our SEC filings on our website by clicking on “Investor Relations—Stockholder Relations” 
located on our home page and proceeding to “SEC Filings.” We also make available on our website, under “Corporate 
Governance,” charters for the audit, compensation, and governance and nominating committees of our board of directors, 
our  Code  of  Business  Conduct  and  Ethics,  our  Corporate  Governance  Guidelines  and  other  company  information, 
including  amendments  to  such  documents  and  waivers,  if  any,  to  our  Code  of  Business  Conduct  and  Ethics.  These 
documents  will  also  be  furnished,  free  of  charge,  upon  written  request  to  Impac  Mortgage  Holdings, Inc.,  Attention: 
Stockholder Relations, 19500 Jamboree Road, Irvine, California 92612. The SEC also maintains a website at www.sec.gov 
that contains reports, proxy statements and other information regarding SEC registrants, including our Company. 

1 

Our Company 

We  were  founded  in  1995  and  are  an  established  nationwide  independent  residential  mortgage  lender  which 
originates, sells and services residential mortgage loans. We originate non-qualified mortgages (NonQM), conventional 
mortgage  loans  eligible  for  sale  to  U.S.  government - sponsored  enterprises,  (GSEs),  including  Fannie  Mae, 
Freddie Mac (conventional  loans),  and  government - insured  mortgage  loans  eligible  for  government  securities  issued 
through Ginnie Mae (government loans).  

Segments 

Our business activities are organized and presented in three primary operating segments: Mortgage Lending, Real 
Estate  Services  and  the  Long - Term  Mortgage  Portfolio.  Our  mortgage  lending  segment  provides  mortgage  lending 
products  through  three  lending  channels,  retail,  wholesale  and  correspondent  and  opportunistically  retain  mortgage 
servicing rights.   Our real  estate  services  segment  performs  master  servicing  and provides  loss  mitigation  services  for 
primarily  our  securitized  long-term  mortgage  portfolio.    And,  our  long-term  mortgage  portfolio  consists  of  residual 
interests  in  securitization  trusts.  A  description  of  each  operating  segment  is  presented  below  with  further  details  and 
discussions  of  each  segment’s  results  of  operations  presented  in  Item 7.  “Management’s  Discussion  and  Analysis  of 
Financial Condition and Results of Operations—Results of Operations.” 

In addition to the segments described above, we also have a corporate segment, which supports all of the operating 

segments. The corporate segment includes unallocated corporate and other administrative costs as described below. 

Mortgage Lending 

We  are  focused  on  expanding  our  mortgage 

lending  platform  which  provides  conventional  and 
government - insured mortgage loans as well as providing innovative products to meet the needs of borrowers not met by 
traditional conventional and government products. Our mortgage lending operation generates origination and processing 
fees, net of origination costs, at the time of origination, interest income during the period from origination to sale of loan,  
as well as gains or unexpected losses when the loans are sold to third party investors, including the GSEs and Ginnie Mae. 
We  opportunistically  retain  mortgage  servicing  rights  from  the  sale  of  mortgage  loans  and  earn  servicing  fees,  net  of 
sub - servicer costs, from our mortgage servicing portfolio. From time to time, we sell mortgage servicing rights from our 
servicing portfolio. 

During 2014, we began originating NonQM loans. NonQM mortgages are generally loans that do not meet the 
qualified mortgage (QM) guidelines set out by the Consumer Financial Protection Bureau (CFPB).  We believe there is an 
underserved mortgage market for borrowers with good credit who may not meet the QM guidelines, for example self-
employed borrowers. As the demand by consumers for the NonQM product grows we expect the investor appetite will 
increase for the NonQM mortgages. A NonQM borrower is generally less sensitive to interest rates and generally does not 
have the same income documentation that a conforming loan borrower does, nonetheless the borrower is still required to 
meet the “ability to repay” guidelines. 

As a nationwide mortgage lender, we are approved to originate and service Fannie Mae, Freddie Mac and Ginnie 
Mae eligible loans. We primarily originate, sell and service conventional, conforming agency and government insured 
residential mortgage loans originated or acquired through our three channels: Retail (consumer direct), Correspondent and 
Wholesale.  

•  Retail  channel -  CashCall  Mortgage  (CCM),  operates  as  a  centralized  call  center  that  utilizes  a  marketing 
platform to generate customer leads through the internet and call center loan agents. As a centralized retail call 
center, loan applications are received and taken by loan agents directly from consumers and through the Internet.  

•  Wholesale channel - Originates loans sourced through mortgage brokers. 
•  Correspondent channel - Acquires closed loans from approved correspondent sellers. 

Our  mortgage  lending  activities  primarily  consist  of  the  origination,  sale  and  servicing  of  conventional  loans 
eligible for sale to Fannie Mae and Freddie Mac, government - insured loans eligible for Ginnie Mae securities issuance as 
well  as  NonQM.  We  currently  originate  and  fund  mortgages  through  our  wholly - owned  subsidiary,  IMC.  In  order  to 
originate mortgage loans we must be able to finance them and hold them on our consolidated balance sheets until such 

2 

loans are sold. In order to do this, we must have lines of credit with banks (called warehouse lines) that allow us the short 
term funding required to finance the loans and hold them prior to sale. 

The  following  table  presents  selected  data  from  our  mortgage  lending  operations  for  the  years  ended 

December 31, 2019 and 2018: 

(in millions) 
Originations 
Servicing portfolio 
Mortgage servicing rights 
Servicing fees, net 

  $ 

2019 
 4,548.8   $ 
 4,931.8  
 41.5  
 12.9  

2018 
 3,839.6   
 6,218.1   
 64.7   
 37.3  

Our origination volumes increased 18% in 2019 to $4.5 billion as compared to $3.8 billion in 2018. Of the $4.5 
billion  in  total  originations  in  2019,  approximately  $3.5  billion,  or  77%,  was  originated  through  the  retail  channel.  In 
contrast, during 2018, our retail originations contributed 48% to our total origination volume. The increase in originations 
was the result of the significant drop in mortgage interest rates which began in the first quarter of 2019 and continued 
through year end.   

Our loan products primarily include NonQM mortgages, conventional loans eligible for sale to Fannie Mae and 
Freddie  Mac  and  loans  eligible  for  government  insurance  (government  loans)  by  the  Federal  Housing  Administration 
(FHA), Veterans Affairs (VA), and United States Department of Agriculture (USDA).  

Our mortgage servicing portfolio decreased to $4.9 billion at December 31, 2019 as compared to $6.2 billion at 
December 31, 2018.  The decrease was due to a shift in strategy during 2018 to direct our efforts on repositioning the 
Company by focusing on our core NonQM lending business and strengthen our liquidity position. During the year ended 
December 31, 2019, we continued to selectively retain mortgage servicing as well as increase whole loan sales on servicing 
released basis to investors. 

Each of our three origination channels, Retail, Wholesale and Correspondent, produces similar mortgage loan 

products and applies similar underwriting standards. 

(in millions) 
Originations by Channel: 

Retail 
Wholesale 
Correspondent 

Total originations 

For the year ended December 31,  

2019 

      % 

2018 

      % 

  $   3,505.7   
 816.3   
 226.8   

77 %   $   1,842.2   
 877.9   
18  
 1,119.5   
5  

48 % 
23  
29  

  $   4,548.8    100 %   $   3,839.6    100 % 

Retail—Our retail channel today consists of our consumer direct call center CCM, a leading originator which was 
previously based in Orange, California.  During the fourth quarter of 2018, we relocated the consumer direct call center 
from the office in Orange, California into our corporate office in Irvine, California.  This transition was part of our plan to 
streamline the operations and reposition the consumer direct platform to be more competitive in a challenging lending 
market. 

The  retail  channel  utilizes  a  high - volume,  rapid  response  time  funding  model  with  a  focus  on  providing 
exceptional customer service. The acquisition of CCM’s residential lending platform in 2015 added a centralized retail call 
center to IMC’s current business - to - business origination channels and provides additional capacity to process increased 
origination  volumes  of  expanded  products  including  our  NonQM  loan  programs  and  government  insured  Ginnie  Mae 
programs, while profitably generating servicing assets for IMC. 

When loans are originated on a retail basis, the origination documentation is completed inclusive of customer 
disclosures and other aspects of the lending process and funding of the transaction is completed internally. Our call center 
representatives  contact  borrowers  through  either  inbound  or  outbound  marketing  campaigns  sourced  from  our  digital 
marketing campaigns, TV and radio ads, purchase - money and refinance mortgage leads, including leads sourced from 
customer referrals and retention of customers in the servicing portfolio that are seeking to refinance or purchase a property. 

3 

 
 
 
 
 
 
 
 
     
     
     
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
       
  
 
   
 
 
 
     
 
 
 
 
  
    
 
  
    
For the year ended December 31, 2019, we closed $3.5 billion of loans in this origination channel, which equaled 77% of 
total originations, as compared to $1.8 billion or 48% of total originations during 2018. 

Correspondent—Our correspondent channel represents mortgage loans acquired from our correspondent sellers. 
Our correspondent channel has historically targeted a market of small banks, credit unions and small mortgage banking 
firms. Prior to accepting loans from correspondent sellers, each seller is underwritten to determine if it meets our financial 
and other underwriting guidelines. Our review of each prospective seller includes obtaining a third party due diligence 
report that verifies licensing, insurance coverage, quality of recent Federal Housing Administration (FHA) originations 
and  provides  information  on  any  industry  sanctions  that  might  exist.  In  addition,  each  seller  is  required  to  sign  our 
correspondent seller agreement that contains certain representations and warranties from the seller allowing us to require 
the seller to repurchase a loan sold to us for various reasons including (i) ineligibility for sale to GSEs, (ii) early payment 
default, (iii) early pay - off or (iv) if the loan is uninsurable by a government agency. 

In our correspondent channel, the correspondent seller originates and closes the loan. After the loan is originated, 
the correspondent seller provides the needed documentation and information to us to review and determine if it meets our 
underwriting guidelines. The loan is acquired by us only after we approve it for purchase. We focus on customer service 
for our clients by facilitating prompt review by our due diligence team, providing bid pricing on both newly originated and 
seasoned portfolios, enabling clients to deliver one loan at a time on a flow basis and providing clients with expedited 
funding timelines. We purchase NonQM loans, conventional loans eligible for sale to the GSEs and government - insured 
loans eligible for Ginnie Mae securities. For the year ended December 31, 2019, we closed loans totaling $226.8 million 
in the correspondent origination channel, which equaled 5% of total originations, compared to $1.1 billion or 29%, of total 
originations during 2018.  

Wholesale—In  a  wholesale  transaction,  our  account  executives  work  directly  with  mortgage  brokers  who 
originate and document loans for delivery to our operational center where we underwrite and fund the mortgage loan. Each 
loan is underwritten to our underwriting standards and, if approved, the borrower is sent new disclosures under our name 
and the loan is funded in the name of Impac Mortgage. 

Prior  to  accepting  loans  from  mortgage  brokers,  each  mortgage  broker  is  required  to  meet  our  guidelines  for 
minimum experience, credit score and net worth. We also obtain a third - party due diligence report for each prospective 
broker  that  verifies  licensing  and  provides  information  on  any  industry  sanctions  that  might  exist.  In  addition,  each 
mortgage broker is required to sign our broker agreement that contains certain representations and warranties from the 
brokers. For the year ended December 31, 2019, we closed loans totaling $816.3 million in this origination channel, which 
equaled 18% of total originations, as compared to $877.9 million, or 23%, of total originations during 2018. 

Since 2011, we have provided loans to customers predominantly in the Western U.S. with California, Washington 
and Arizona comprising 84% of originations in 2019. Currently, we provide nationwide lending with our retail call center, 
correspondent sellers and mortgage brokers. 

Loan Types 

Our loan products primarily include conventional loans eligible for sale to Fannie Mae and Freddie Mac and loans 
eligible for government insurance by FHA, Veteran’s Administration (VA) and U.S. Department of Agriculture (USDA) 
and NonQM. The FHA, VA and USDA loans are government-insured loans eligible for Ginnie Mae securities issuance. 
We  have  established  strict  lending  guidelines,  including  determining  the  prospective  borrowers’  ability  to  repay  the 
mortgage,  which  we  believe  will  keep  delinquencies  and  foreclosures  at  acceptable  levels.  We  continue  to  refine  our 
guidelines  to  expand  our  reach  to  the  underserved  market  of  credit  worthy  borrowers  who  can  fully  document  and 
substantiate an ability to repay mortgage loans, but unable to obtain financing through traditional programs (QM loans), 
for example self-employed borrowers.  In conjunction with establishing strict lending guidelines, we have also established 
investor relationships which provide us with an exit strategy for these NonQM loans.  In 2018 and 2019, two of our strategic 
relationships closed three private label securitizations with AAA ratings by two ratings agencies, which were both 100% 
backed by our NonQM collateral.  In 2019, our NonQM origination volume decreased slightly to $1.2 billion with an 
average Fair Isaac Company credit score (FICO) of 731 and a weighted average loan to value ratio (LTV) of 70%.  In 
2018, our NonQM origination volume was $1.3 billion with an average Fair Isaac Corporation credit score (FICO) of 725 
and a weighted average LTV of 68%. 

The following table indicates the breakdown of our originations by loan type for the periods indicated: 

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(in millions) 
Originations by Loan Type: 
Conventional 
NonQM 
Government-insured 
Total originations 

For the year ended December 31,  

2019 

2018 

$ 

$ 

 3,123.3    $ 
 1,241.5  
 184.0   
 4,548.8    $ 

 1,263.2 
 1,300.9 
 1,275.5 
 3,839.6 

Loan Sales—Selling Loans to GSEs, Issuing Ginnie Mae Securities and Selling Loans on a Whole Loan Basis 

We sell the mortgage loans to the secondary market, including sales to the GSEs and issuing securities through 
Ginnie Mae. We opportunistically sell loans on a servicing - retained basis where the loan is sold to an investor such as 
Freddie  Mac,  and  we  retain  the  right  to  service  that  loan,  called  mortgage  servicing  rights  (MSRs).  We  securitize 
government-insured loans by issuing Ginnie Mae securities through a process whereby a pool of loans is transferred to 
Ginnie Mae as collateral for a government-insured mortgage - backed security. Traditionally, we have not sold a significant 
amount of residential mortgage loans on a whole loan basis where the investor also acquires the servicing rights.  In 2018 
and into 2019, we began to do more whole loans sales servicing released in an effort to expand our take out investor base 
for NonQM loans as well as balance our investment in MSRs with our liquidity needs.   

During  the  fourth  quarter  of  2017,  as  a  result  of  the  prepayment  speeds  from  our  retail  channel,  Fannie  Mae 
sufficiently limited the manner and volume for our deliveries of eligible loans such that we elected to cease deliveries to 
them and we expanded our whole loan investor base for these loans.  As a result in our shift in takeout investor base, during 
2018 and 2019, we increased servicing released loan sales to whole loan investors and expect to continue to utilize these 
alternative exit strategies for Fannie Mae eligible loans.  We continue to take steps to manage our prepayment speeds to 
be more consistent with our industry comparables and to reestablish the full confidence and delivery mechanisms to our 
investor base. We remain an approved Seller and Servicer with Fannie Mae and Freddie Mac. 

The following table indicates the breakdown of our loan sales to GSEs, issuance of Ginnie Mae securities and 

loans sold to investors on a whole loan servicing-released basis for the periods as indicated: 

(in millions) 

Freddie Mac 
Ginnie Mae 
Fannie Mae 

Total servicing retained sales 
Other (servicing released) 

Total loan sales 

Mortgage Servicing 

For the year ended  
December 31,  

2019 

 187.0  
 103.7  
 —  
 290.7  
 3,805.5  
 4,096.2  

$ 

$ 

2018 

 878.2 
 1,512.0 
 — 
 2,390.2 
 1,664.2 
 4,054.4 

$ 

$ 

Upon our sale of loans to GSEs or the issuance of securities through Ginnie Mae, we generally retain the mortgage 
servicing rights with respect to the mortgage loans. We also sell loans on a servicing  - released basis to secondary market 
investors where we do not retain the servicing rights. When we retain servicing rights, we are entitled to receive a servicing 
fee which is collected from interest payments made by the borrower and paid to us on a monthly basis equal to a specified 
percentage, typically between 0.25% and 0.44% per annum of the outstanding principal balance of the loans. We may also 
be entitled to receive additional servicing compensation, such as late payment fees and earn additional income through the 
use  of  non - interest  bearing  escrows.  As  a  mortgage  servicer,  we  are  required  to  advance  certain  amounts  to  meet  the 
contractual  loan  servicing  requirements  for  certain  investors.  We  may  advance  principal,  interest,  property  taxes  and 
insurance for borrowers that have become delinquent, plus any other costs to preserve the property. Also, we will advance 
funds to maintain, repair and market foreclosed real estate properties. Such advances are typically repaid when the loan 
becomes current or repaid from the proceeds generated from the sale of the property subsequent to foreclosure. 

We have hired a nationally recognized residential servicer to sub - service the servicing portfolio. Although we use 
a sub - servicer to provide primary servicing and certain default servicing functions, our servicing surveillance team, which 

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 is  experienced  in  loss  mitigation  and  real  estate  recovery,  monitors  and  surveys  the  performance  of  the  loans  and 
sub - servicer. We generally earn a servicing fee on each loan, but we also incur the cost of the sub - servicer as well as the 
internal servicing surveillance team. Incurring the cost of both a sub - servicer and an internal surveillance team reduces the 
net  revenues  we  earn  from  the  mortgage  servicing  portfolio;  however,  we  believe  it  reduces  our  risk  by  minimizing 
delinquencies and repurchase risk. 

We may sell mortgage servicing rights to fund the expansion of origination volumes as well as balance the capital 
invested in mortgage servicing with liquidity, which has and will result in a decrease in our mortgage servicing portfolio. 
We  have  continued  to  selectively  retain  mortgage  servicing  in  2019  and  may  selectively  purchase  pools  of  mortgage 
servicing rights in the future.   Furthermore, the value of mortgage servicing rights are affected by increases and decreases 
in  mortgage  interest  rates.  Therefore,  volatility  in  mortgage  rates  generally  causes  volatility  in  the  value  of  mortgage 
servicing rights. 

Risk Management 

We  are  exposed  to  various  business  risks  which  may  significantly  impact  our  financial  statements.  Our  risk 
management framework and governance structure is intended to provide oversight and ongoing management of the risks 
inherent in our business activities and create a culture of risk awareness.  Our Compliance and Risk Management oversees 
governance processes and monitoring of these risks including the establishment of risk strategy and documentation of risk 
policies and controls.  Compliance and Risk Management work in partnership with the business to provide oversight of 
enterprise risk management and controls. This includes establishing enterprise-level risk management policies, appropriate 
governance  activities  and  creating  risk  transparency  through  risk  reporting.    For  further  discussion  on  operational  and 
market risks, see Item 7. “Management’s Discussion and Analysis of Financial Condition and Results of Operations—
Operational and Market Risks.”  

Underwriting 

We  primarily  originate  residential  first  mortgage  loans  for  sale  that  conform  to  the  respective  underwriting 
guidelines  established  by  Fannie  Mae,  Freddie  Mac,  FHA,  VA  and  USDA.  Our  mortgage  loans  are  underwritten 
individually on a loan - by - loan basis. Each mortgage loan originated from our retail and wholesale channel are underwritten 
by one of our underwriters or by a third party contract underwriter using our underwriting guidelines. Each mortgage loan 
originated from our correspondent channel is reviewed internally or by a third party underwriting company to determine 
if the borrower meets our underwriting guidelines. 

Our criteria for underwriting generally include, but are not limited to, full documentation of borrower’s income, 
assets, other relevant financial information, the specific agency’s eligible LTV, borrower’s debt - to - income ratio and full 
appraisals  when  required.  Variances  from  any  of  these  standards  are  permitted  only  to  the  extent  allowable  under  the 
specific program requirements. Our underwriting procedures for all retail and wholesale loans require the use of a GSE 
automated underwriting system (AUS). Our underwriting procedures for all correspondent originated loans includes a file 
review verifying that the borrower’s credit and the collateral meet our applicable program guidelines and an appropriate 
AUS report has been completed. We also confirm the loan is compliant with regulatory guidelines. In addition, we perform 
quality control procedures on selected pools prior to our acquisition of the loan.  

Quality Control 

Prior to funding, retail and wholesale loans are reviewed internally by our quality control department to verify 
the loan conforms to our program guidelines and meets state and federal compliance guidelines. Prior to the acquisition of 
a correspondent loan, we perform quality control procedures on selected pools. Management reviews the reports prior to 
the acquisition of any correspondent loan. We also perform post origination quality controls procedures on at least 10% of 
all  mortgage  loans  funded  or  acquired  from  third  party  originators.  Additionally,  we  closely  monitor  the  servicing 
performance of loans retained in our mortgage servicing portfolio to identify any opportunities to improve our underwriting 
process or procedures and identify any issues with mortgage brokers or correspondent sellers. Findings are summarized 
monthly and the appropriate changes are implemented. 

6 

Hedging 

We are exposed to interest rate risks relating to our mortgage lending operations. We use derivative instruments 
to manage some of our interest rate risk; however, we do not attempt to hedge interest rate risk completely. For further 
discussion on interest rate risk and hedging, see Item 7. “Management’s Discussion and Analysis of Financial Condition 
and Results of Operations—Operation and Market Risks.”  

Data Security 

Sensitive  borrower  information,  such  as  name,  address  and  social  security  number  is  included  in  nearly  all 
mortgage loan files. We seek to keep this information secure for every borrower. To do so, our policy requires all sensitive 
borrower data to be transmitted to us through our secure website portal which allows all of our customers, correspondent 
sellers, mortgage brokers and individual borrowers to send data to us securely in an encrypted manner.  For a discussion 
of  cybersecurity  and  data  privacy  risk  see  Item 1A.  “Risk  Factors -  Cybersecurity  risks,  data  privacy  breaches,  cyber 
incidents  and  technology  failures  may  adversely  affect  our  business  by  causing  a  disruption  to  our  operations,  a 
compromise or corruption of our confidential information, and/or damage to our business relationships, all of which could 
negatively impact our financial results.” 

Real Estate Services 

In 2008, we established our Real Estate Services segment to provide solutions to the distressed mortgage and real 
estate markets.  We provide loss mitigation and real estate services primarily on our own long - term mortgage portfolio, 
including default surveillance, loan modification services, short sale services (where a lender agrees to take less than the 
balance  owed  from  the  borrower),  real  estate  owned  (REO)  surveillance  and  disposition  services  and  monitoring, 
reconciling and reporting services for residential and multifamily mortgage portfolios. The activities and related revenues 
have declined in recent years, and we expect these revenues to gradually decline over time as our long - term mortgage 
portfolio declines.  These operations are conducted by IMC. 

Long - Term Mortgage Portfolio 

The long - term mortgage portfolio primarily consists of residual interests in the securitization trusts reflected as 
trust assets and liabilities in our consolidated balance sheets that hold non - conforming mortgage loans originated between 
2002 and 2007. Since we are no longer adding new mortgage loans to the long - term mortgage portfolio, the long - term 
mortgage portfolio continues to decrease and is a smaller component of our overall operating results.  

Our  long - term  mortgage  portfolio  consists  of  our  residual  interests  in  securitizations  represented  on  our 
consolidated balance sheets as the difference between total trust assets and total trust liabilities. Our long - term mortgage 
portfolio  includes  adjustable  rate  and,  to  a  lesser  extent,  fixed  rate  Alt - A  single - family  residential  mortgages  and 
commercial  (primarily  multifamily  residential  loans)  mortgages  that  were  acquired  and  originated  primarily  by  our 
discontinued,  prior  non - conforming  mortgage  lending  operations  and  retained  in  our  long - term  portfolio  before  2008. 
Alt - A mortgages are primarily first lien mortgages made to borrowers whose credit was generally within established Fannie 
Mae and Freddie Mac guidelines at origination date but have loan characteristics that make them non - conforming under 
those guidelines. 

In previous years, we securitized mortgage loans by transferring originated residential single - family mortgage 
loans and multifamily commercial loans (the “transferred assets”) into non  - recourse bankruptcy remote trusts which in 
turn issued tranches of bonds to investors supported only by the cash flows of the transferred assets. Because the assets 
and liabilities in the securitizations are nonrecourse to us, the bondholders cannot look to us for repayment of their bonds 
in the event of a shortfall. These securitizations were structured to include interest rate derivatives. We retained the residual 
interest in each trust, and in most cases are the master servicer. A trustee and servicer, unrelated to us, was named for each 
securitization. Cash flows from the loans (the loan payments and liquidation of foreclosed real estate properties) collected 
by the loan servicer are remitted to us, the master servicer. The master servicer remits payments to the trustee who remits 
payments to the bondholders (investors). The servicer collects loan payments and performs loss mitigation activities for 
defaulted loans. These activities include foreclosing on properties securing defaulted loans, which results in REO. 

Commercial mortgages in our long - term mortgage portfolio are primarily adjustable rate mortgages with initial 
fixed interest rate periods of two, three, five, seven and ten years that subsequently convert to adjustable rate mortgages 

7 

(hybrid ARMs), and are primarily secured with multi - family residential real estate. Commercial mortgages have provided 
greater  asset  diversification  on  our  consolidated  balance  sheets  as  borrowers  of  commercial  mortgages  typically  have 
higher credit scores and commercial mortgages typically have lower LTVs. 

Before 2007, we securitized mortgage loans in the form of collateralized mortgage obligations, or CMOs, which 
were consolidated and accounted for as secured borrowings for financial statement purposes. Securitized mortgages in the 
form of real estate mortgage investment conduits, or REMICs, were either consolidated or unconsolidated depending on 
the design of the securitization structure. We consolidated the variable interest entity, or VIE, as the primary beneficiary 
of  the  sole  residual  interest  in  each  securitization  trust  where  we  also  performed  the  master  servicing.  Amounts 
consolidated were included in trust assets and liabilities as securitized mortgage collateral, real estate owned, derivative 
assets,  securitized  mortgage borrowings  and derivative  liabilities  in  the  accompanying  consolidated  balance  sheets. At 
December 31, 2019, our residual interests in securitizations (represented by the difference between total trust assets and 
total trust liabilities) decreased to $15.5 million, compared to $17.4 million at December 31, 2018. 

Since 2007, we have not added any mortgage loans to our long - term mortgage portfolio. 

For  additional  information  regarding  the  long - term  mortgage  portfolio  refer  to  Item 7. “Management’s 
Discussion  and  Analysis  of  Financial  Condition,”  and  Note 7.  “Securitized  Mortgage  Trusts”  in  the  notes  to  the 
consolidated financial statements. 

Master Servicing 

Until 2007, we were retaining master servicing rights on substantially all of our non - conforming single - family 
residential and commercial mortgage acquisitions and originations that were sold through securitizations. Since 2008, we 
have not retained any additional master servicing rights, but have continued to be the master servicer of previously retained 
master servicing rights. 

The  function  of  a  master  servicer  includes  collecting  loan  payments  from  loan  servicers  and  remitting  loan 
payments,  less  master  servicing  fees  receivable  and  other  fees,  to  a  trustee  or  other  purchaser  for  each  series  of 
mortgage - backed securities or mortgages master serviced. In addition, as master servicer, we monitor compliance with the 
servicing guidelines and perform or contract with third parties to perform all functions not adequately performed by any 
loan servicer. The master servicer is also required to advance funds, or cause the loan servicers to advance funds, to cover 
principal and interest payments not received from borrowers depending on the status of their mortgages, but only to the 
extent that it is determined that such advances are recoverable either from the borrower or from the liquidation of the 
property.  

Master servicing fees are generally 0.03% per annum on the unpaid principal balance of the mortgages serviced. 
As a master servicer, we also earn income or incur expense on principal and interest payments received from borrowers 
until  those  payments  are  remitted  to  the  investors  of  those  mortgages.  Fees  from  the  master  servicing  portfolio  have 
declined significantly due to a decrease in principal balances since the end of 2008, which in turn affects the amount we 
earn on balances held in custodial accounts. At December 31, 2019, we were the master servicer for approximately 13,400 
mortgages  with  an  UPB  of  approximately  $3.2 billion  of  which  $636.7  million  of  those  loans  were  60  or  more  days 
delinquent. At December 31, 2019, we were also the master servicer for unconsolidated securitizations (included in the 
total  master  servicing  portfolio  above)  totaling  approximately  $268.1 million  in  unpaid  principal  balance  of  which 
$125.5 million of those loans were 60 or more days delinquent. Fees earned from master servicing are separate from those 
earned from mortgage servicing which are generated from servicing rights generated from loans sold servicing retained 
from new originations since 2011. 

Corporate 

This segment includes all corporate services groups including information technology, human resources, legal, 
facilities, accounting, treasury and corporate administration. This corporate services group supports all operating segments. 
A  portion of  these  costs  are allocated  to  the  operating  segments  based on  certain  allocation  methods.  These  corporate 
services groups are centralized to be efficient and avoid any duplicate cost burdens. Specific costs associated with being a 
publicly traded company are not allocated and remain in this segment. 

8 

The corporate segment also includes debt expense related to the Convertible Notes due in 2020 as well as capital 
leases. Debt service expense is not allocated and remains in this segment. We have taken advantage of very low financing 
rates and entered into capital lease arrangements to finance the purchase of equipment, mostly computer equipment, used 
in all three segments. The interest expense associated with the capital leases is not allocated and remains in this segment. 

Regulation 

The  U.S.  mortgage  industry  is  heavily  regulated.  Our  mortgage  lending  operations,  as  well  as  our  real  estate 
services,  are  subject  to  federal,  state  and  local  laws  that  regulate  and  restrict  the  manner  in  which  we  operate  in  the 
residential mortgage industry. Plus, mortgage bankers and brokers in our wholesale production channel and correspondents 
from which we purchase loans are also subject to regulation, which may have an effect on our business and the mortgage 
loans we are able to fund or acquire. Compliance with regulations in the mortgage industry requires us to incur costs and 
expenses in our operations. To the extent we, or others with which we conduct business, do not comply with applicable 
laws and regulations, we may be subject to fines, reimbursements and other penalties. The laws and regulations that we 
are subject to include (but are not limited to) the following: 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

the  Federal  Truth - in - Lending Act  (known as  TILA)  and Regulation Z promulgated  thereunder, which  require 
certain disclosures to the borrowers regarding the terms of the loans, regulates the methods in which compensation 
can be paid to brokers and loan originators; and prohibits lenders from making residential mortgage loans unless 
a  good  faith  determination  is  made  of  a  borrower’s  creditworthiness  based  on  verified  and  documented 
information;  

the Equal Credit Opportunity Act and Regulation B promulgated thereunder, which prohibit discrimination on 
the basis of age, race, color, sex, religion, marital status, national origin, receipt of public assistance or the exercise 
of any right under the Consumer Credit Protection Act, in the extension of credit; 

the  Fair  Housing  Act,  which  prohibits  discrimination  in  housing  on  the  basis  of  race,  color,  national  origin, 
religion, sex, familial status, or handicap, in housing - related transactions; 

the  Fair  Credit  Reporting  Act,  which regulates  the  use  and reporting of information  related  to  the borrower’s 
credit experience; 

the Fair and Accurate Credit Transaction Act, which regulates credit reporting and use of credit information in 
making unsolicited offers of credit; 

state and federal privacy regulations which include the Gramm - Leach - Bliley Act, which imposes requirements 
on all lenders with respect to their collection and use of nonpublic financial information and requires them to 
maintain the security of that information and the California Consumer Privacy Act (and comparable data privacy 
regulations in other states) which enhances privacy rights and consumer protections for California residents and 
property owners;   

the Real Estate Settlement Procedures Act (known as RESPA) and Regulation X promulgated thereunder, outlaws 
kickbacks that increase the cost of settlement services; 

the Home Mortgage Disclosure Act (known as HMDA) and Regulation C promulgated thereunder, which requires 
the reporting of public loan data; 

the Telephone Consumer Protection Act and the CAN-SPAM Act, which regulate commercial solicitations via 
telephone, fax, and the Internet; 

the Depository Institutions Deregulation and Monetary Control Act of 1980, which preempts certain state usury 
laws; 

the  Alternative  Mortgage  Transaction  Parity  Act  of  1982,  which  preempts  certain  state  lending  laws  which 
regulate alternative mortgage transactions; 

9 

• 

• 

• 

• 

the Fair Debt Collection Practices Act, which prohibits unfair debt collection practices;  

the  Secure  and  Fair  Enforcement  for  Mortgage  Licensing  Act  of  2008,  which  establishes  national  minimum 
standards for mortgage licensees;  

regulations promulgated by the CFPB to help assure that consumers are provided with timely and understandable 
information  about  residential  mortgage  loans  that  protect  them  against  Unfair,  Deceptive  or  Abusive  Acts  or 
Practices; and 

interagency final rules required pursuant to the Dodd - Frank Wall Street Reform and Consumer Protection Act 
establishing minimum national underwriting guidelines for residential mortgages that lenders will be allowed to 
securitize without retaining any of the loans’ default risk. 

Our mortgage lending operations is an approved Housing and Urban Development (HUD) lender, a Ginnie Mae 
approved issuer and servicer and an approved seller/servicer of Fannie Mae and Freddie Mac. As such, we are required to 
submit annually to Fannie Mae, Freddie Mac, and HUD, as applicable, audited financial statements, or the equivalent, 
according to the financial reporting requirements of each regulatory entity for its sellers/servicers. Our lending activities 
are  also  subject  to examination by  Fannie Mae, Ginnie Mae,  Freddie Mac, HUD,  CFPB  and  state regulatory  agencies 
including the California Department of Business Oversight at any time to assure compliance with applicable regulations, 
policies  and  procedures.  Also  refer  to  “Regulatory  Risks”  under  Item 1A.  Risk  Factors  for  a  further  discussion  of 
regulations that may affect us. 

Competition 

We operate in a highly competitive industry that could become even more competitive as a result of legislative, 
regulatory, economic, and technological changes, as well as continued consolidation or expansion. Our competitors include 
banks,  thrifts,  credit  unions,  real  estate  brokerage  firms,  mortgage  brokers,  fintech  companies  and  mortgage  banking 
companies. Competition is based on a number of factors including, among others, customer service, quality and range of 
products  and  services  offered,  price,  reputation,  interest  rates,  lending  limits  and  customer  convenience.  To  compete 
effectively, we must have a very high level of operational, technological, and managerial expertise, as well as access to 
capital at a competitive cost. Many of our competitors are larger than we are and have access to greater financial resources 
than we do, which can place us at a competitive disadvantage. In addition, many of our largest competitors are banks or 
affiliated with banking institutions, the advantages of which include, but are not limited to, the ability to hold new mortgage 
loan originations in an investment portfolio and having access to financing with more favorable terms than we do, including 
lower funding costs with bank deposits as a source of liquidity. 

Our real estate services segment competes with firms that provide similar services, including loan modification 
companies,  real  estate  asset  management  and  disposition  companies  and  real  estate  brokerage  firms.  Our  competitors 
include large mortgage servicers, established subprime loan servicers, and newer entrants to the specialty servicing and 
recovery collections business. Efforts to market our ability to provide real estate services for others is more difficult than 
many of our competitors because we have not historically provided such services to unrelated third parties, and we are not 
a rated primary or special servicer of residential mortgage loans as designated by a rating agency. 

Risk factors, as outlined below, provide additional information related to risks associated with competition in the 

mortgage industry. 

Employees 

As  of  December 31,  2019,  we  had  a  total  of  530  employees.    Management  believes  that  relations  with  our 

employees are good. We are not a party to any collective bargaining agreements. 

ITEM 1A. RISK FACTORS 

Our long - term success is primarily dependent on our ability to increase the profitability of our mortgage originations. 

We  believe  that  a  key  driver  for  our  Company  will  be  increasing  the  profitability  of  our  mortgage  lending 
operations. Our success is dependent on many factors such as the documentation and data capture technology we employ, 

10 

increasing our loan origination operational capacities, increasing our mortgage origination efficiencies, attracting qualified 
employees, ability to maintain our approvals and sell or securitize loans with Fannie Mae, Freddie Mac, Ginnie Mae and 
other investors, ability to increase our mortgage servicing portfolio, the ability to obtain adequate warehouse borrowing 
capacity, the ability to adequately maintain loan quality and manage the risk of losses from loan repurchases, the changing 
regulatory environment for mortgage lending and the ability to fund our originations. 

If we are unable to generate sufficient net earnings from our mortgage lending operations, we may be unable to 
satisfy our future operating costs and liabilities, including repayment of our debt obligations, which may materially and 
adversely affect our financial condition and results of operations. 

Our earnings may decrease, or losses increase, because of changes in prevailing interest rates. 

Our profitability is directly affected by changes in prevailing interest rates over which we have no control. The 

following are certain material risks we face related to changes in interest rates: 

Originations: 

• 

• 

• 

• 

an increase in interest rates could adversely affect our loan originations volume because refinancing an existing 
loan would be less attractive for homeowners and qualifying for a purchase money loan may be more difficult for 
consumers; 

an  increase  in  interest  rates  could  also  adversely  affect  our  production  margins  due  to  increased  competition 
among originators; 

Servicing: 

a  decrease  in  interest  rates  may  increase  prepayment  speeds  which  may  lead  to  (i) increased  amortization; 
(ii) decrease in servicing fees; and (iii) decrease in the value of our MSRs;  

Debt: 

an increase in interest rates would increase the cost of servicing our outstanding debt or the costs associated with 
financing new debt, including our ability to finance loan originations. 

Any  of  the  foregoing  could  materially  and  adversely  affect  our  business,  financial  condition  and  results  of 

operations. 

If we are unable to satisfy our debt obligations or to meet or maintain the requisite  financial covenant requirements 
with our lenders, our financial condition and results of operations may be materially and adversely effected. 

We have significant debt obligations including: 

$25.0 million Convertible Promissory Notes due May 2020; 

Junior Subordinated Notes with an outstanding principal balance of $62.0 million at December 31, 2019 and due 
March 2034; and 

• 

• 

•  Warehouse facilities with third - party lenders which are secured by and used to fund residential mortgage loans 

until such loans are sold.  

Our ability to make scheduled payments on our debt obligations depends on our future performance, which is 
subject to economic, financial, competitive and other factors beyond our control. Our business may not generate cash flow 
from operations in the future sufficient to service our debt. If we are unable to generate cash flow from operations, we may 
be required to pursue one or more alternatives, including, but not limited to, selling assets, restructuring debt or obtaining 
additional equity capital on terms that may be unfavorable to us or, highly dilutive to our shareholders.  We may not be 
able  to  engage  in  any  of  these  activities  or  engage  in  these  activities  on  desirable  terms,  which  could  have  a  material 
adverse effect on our financial condition and results of operations. Additionally, if we are unable to sell loans timely to 
repay our warehouse lenders, our liquidity may be adversely affected. 

11 

In addition, our credit and warehouse facilities contain covenants, including requirements to maintain a certain 
minimum net worth, liquidity, litigation judgment thresholds, debt ratios, profitability levels and other customary debt 
covenants. A breach of the covenants can result in an event of default under our facilities and as such allows the lender to 
pursue certain remedies, including foreclosure on our assets.  Furthermore, a breach under one facility may constitute a 
cross  default  under  other  agreements  which  would  allow  counterparties  to  pursue  additional  remedies  against  us.    At 
December 31, 2019, we were in compliance with all financial covenants under our warehouse facilities. In the event we 
are in noncompliance with our debt obligations, we cannot provide any assurance that we will be able to obtain waivers in 
the event of future noncompliance of our debt obligations.     

The  outbreak  of  the  novel  coronavirus,  or  COVID - 19  (coronavirus),  or  an  outbreak  of  other  highly  infectious  or 
contagious diseases, could adversely impact, or cause disruption to the Company’s operations.  Further, the spread of 
the  outbreak  could  cause  severe  disruptions  in  the  U.S.  economy,  may  further  disrupt  financial  markets  and  could 
potentially create widespread business continuity issues. 

In recent years the outbreak of a number of diseases including the novel coronavirus, Avian Bird Flu, H1N1, and 
various other "super bugs" have increased the risk of a pandemic.  The potential impact and duration of global events such 
as a pandemic could have repercussions across regional and global economies and financial markets.  The outbreak of the 
coronavirus in many countries continues to adversely impact global activity and has contributed to significant volatility 
and negative pressure in financial markets. The global impact of the outbreak has been rapidly evolving, and as cases of 
the virus have continued to be identified in additional countries, many countries have reacted by instituting quarantines 
and restrictions on travel. Such actions are creating disruption in global supply chains, and adversely impacting a number 
of industries. The outbreak could have a continued adverse impact on economic and market conditions and trigger a period 
of global economic slowdown.  The ultimate adverse impact of the coronavirus on global and financial markets and the 
effects on the Company’s ability to successfully operate could be adversely impacted due to, but not limited to: 

• 

• 

• 

• 

the continued service and availability of skilled personnel, including our executive officers and other leaders that 
are part of our management team. To the extent our management or personnel are impacted in significant numbers 
by the outbreak of pandemic or epidemic disease and are not available to conduct work, our business and operating 
results may be negatively impacted; 
the productivity of our personnel to be able to monetize the value of our portfolio from the time a loan is locked 
until the ultimate disposition of the loan.  To the extent our management or personnel are impacted in significant 
numbers by the outbreak of a pandemic or epidemic disease while operating at peak capacity, our business and 
operating results may be negatively impacted; 
difficulty accessing debt and equity capital on attractive terms, or at all, and a severe disruption and instability in 
the global financial markets or deteriorations in credit and financing conditions may cause us to reduce the volume 
of loans we originate and/or fund, adversely affect the valuation of financial assets and liabilities, any of which 
could have a material adverse effect on our business, financial condition, results of operations and cash flows; 
and 
our  ability  to  ensure  business  continuity  in  the  event  our  continuity  of  operations  plan  is  not  effective  or 
improperly implemented or deployed during a disruption; the Company’s ability to operate could be adversely 
impacted,  which  may  cause  our  business  and  operating  results  to  decline  or  impact  the  Company’s  ability  to 
comply with regulatory obligations leading to reputational harm and regulatory issues or fines. 

The rapid development and fluidity of this situation precludes any prediction as to the ultimate adverse impact of 
the  coronavirus.  Nevertheless,  the  coronavirus  presents  material  uncertainty  and  risk  with  respect  to  our  performance, 
financial condition, results of operations and cash flows. 

Our performance may be adversely affected by the performance of parties who service or sub - service our mortgage 
loans. 

We contract with third parties for the servicing of our mortgage loans in our long - term mortgage portfolio, for 
which we are the master servicer, and the servicing portfolio in our mortgage lending operations.  Although we use third-
party servicers, we retain primary responsibility to ensure the serviced loans meet  contractual and regulatory requirements. 
Our  operations,  performance  and  liabilities  are  subject  to  risks  associated  with  inadequate  or  untimely  servicing.  If  a 
servicer defaults or fails to perform to certain standards then this can be deemed to be a default or failure by us to perform 
those duties or functions. If we, or our sub - servicers, commit a material breach of our obligations as a servicer or master 
servicer, we may be subject to damages or termination if the breach is not cured within a specified period of time following 

12 

notice,  causing  us  to  lose  servicing  rights  income.  In  addition,  we  may  be  required  to  indemnify  the  investor  or 
securitization trustee against losses from any failure by us, as master servicer or on behalf of the sub - servicer, to perform 
the servicing obligations properly. If, as a result of a servicer or sub - servicer’s failure to perform adequately, we were 
terminated as servicer by an investor, trustee or master servicer, the value of any servicing or master servicing rights held 
by us could be adversely affected. Also, this could affect the cash flow generated by our servicing rights portfolio. 

Poor performance by a sub - servicer may result in greater than expected delinquencies and foreclosures and losses 
on our mortgage loans or, in the case of our long - term mortgage portfolio, in our resulting exposure to investors, bond 
holders, bond insurers or others to whom we are responsible for the performance of our loan sub - servicers. As master 
servicer in our securitizations we are responsible for the duties, responsibilities and actions of the subservicers.    Their 
actions, or lack thereof, may impose liability upon us from third party claims.  A substantial increase in our delinquency 
or foreclosure rate could adversely affect our ability to access the capital and secondary markets for our financing needs. 
With respect to our long - term mortgage portfolio, greater delinquencies would adversely affect the value of our cash flows 
and residual interests, if any, we hold in connection with that securitization. 

The  value  of  mortgage  servicing  rights  are  dependent  upon  various  factors,  including,  but  not  limited  to,  the 
adequate performance of the servicing function by our sub - servicer, the responsibilities imposed on us by the investors of 
our  loans  for  which  we  hold  the  servicing  rights,  interest  rates,  the  cost  of  our  sub  - servicers,  loan  prepayments  and 
delinquencies. As these factors and others vary, the value of our mortgage servicing rights may fluctuate which may affect 
our ability to meet financial covenants, maintain credit facilities, expand our operations and generate income from our 
operations. 

Our NonQM product offerings may expose us to a higher risk of delinquencies, regulatory risks, foreclosures and losses 
adversely affecting our earnings and financial condition. 

We  originate  and  acquire  various  types  of  residential  mortgage  products,  which  include  NonQM  and  non-
conforming loan products.  Unlike Qualified Mortgages, NonQM loans do not benefit from a presumption that the borrower 
has the ability to repay the loan. In the event that these NonQM mortgages begin to experience a significant rate of default, 
we could be subject to statutory claims for violations of the ability to repay standard.  Any such claims could materially 
and adversely affect our ability to underwrite these loans, our business, and results of operations or financial condition.   

While we undertake initiatives to mitigate any exposure and use our commercially reasonable efforts to  ensure 
that we have made a reasonable determination that the borrowers will have the ability to repay a  loan, this type of product 
has  increased risk and exposure to litigation and claims of borrowers. If, however, we were to make a loan which does not 
satisfy the regulatory standards for ascertaining the borrower’s ability to repay the loan, the consequences could include 
giving the borrower a defense to repayment of the loan, which may prevent us from collecting interest and principal on 
that loan.  

NonQM loans are mortgages that generally did not qualify for purchase by government - sponsored entities such 
as Fannie Mae and Freddie Mac. Credit risks associated with all these mortgages may be greater than those associated with 
conforming mortgages. Mortgages made to these borrowers may entail a higher risk of delinquency and higher losses than 
mortgages made to borrowers who utilize conventional mortgage sources. Delinquency, foreclosures and losses generally 
increase during economic slowdowns or recessions. The actual risk of delinquencies, foreclosures and losses on mortgages 
made to these borrowers may be higher to the extent the economy enters a recession.  Additionally, the combination of 
different underwriting criteria and higher rates of interest can adversely affect our business and financial condition from 
higher prepayment rates and higher delinquency rates and /or credit losses. 

A decline in real estate values may have a material adverse effect on our financial condition and results of operation. 

If there is a decline in real estate values, borrowers may default on our residential loans.  A reduction in real estate 
values reduces a borrower’s equity in their home which generally increases the underlying loan to value ratio and leads to 
a corresponding risk of default. If a borrower defaults and we have sold the loan or the servicing of the loan, we may 
violate our representations and warranties from the sale and be obligated to repurchase the loan.  

Cybersecurity risks, data privacy breaches, cyber incidents and technology failures may adversely affect our business 
by causing a disruption to our operations, a compromise or corruption of our confidential information, and/or damage 
to our business relationships, all of which could negatively impact our financial results.  

13 

A cyber incident is considered to be any adverse event that threatens the confidentiality, integrity or availability 
of our information resources. These incidents may be an intentional attack or an unintentional event and could involve 
gaining unauthorized access to our information systems for purposes of theft of certain personally identifiable information 
of consumers, misappropriating assets, stealing confidential information, corrupting data or causing operational disruption. 
The result of these incidents may include disrupted operations, misstated or unreliable financial data, liability for stolen 
assets  or  information,  increased  cybersecurity  protection  and  insurance  costs,  litigation  and  damage  to  our  business  
relationships.  

As our reliance on rapidly changing technology has increased, so have the risks posed to its information systems, 
both proprietary and those provided to us by third-party service providers.  System disruptions and failures caused by fire, 
power  loss,  telecommunications  outages,  unauthorized  intrusion,  unintended  employee  actions,  computer  viruses  and 
disabling devices, natural disasters and other similar events may interrupt or delay our ability to provide services to our 
customers or result in the unintended disclosure of consumer information.  

Despite our efforts to ensure the integrity of our systems, our investment in significant physical and technological 
security measures, employee training, contractual precautions and business continuity plans, and our implementation of 
policies and procedures designed to help mitigate cybersecurity risks and cyber intrusions, there can be no assurance that 
any such cyber intrusions or data privacy breaches will not occur or, if they do occur, that they will be adequately addressed. 
We also may not be able to anticipate or implement effective preventive measures against all security breaches, especially 
because the methods of attack change frequently or may not be recognized until after such attack has been launched, and 
because security attacks can originate from a wide variety of sources, including third parties such as persons involved with 
organized crime or associated with external service providers. We are also held accountable for the actions and inactions 
of our third-party vendors regarding cybersecurity, data privacy breaches and other consumer-related matters.  

Any of the foregoing events could result in violations of applicable privacy and other laws, financial loss to us or 
to  our  customers,  loss of  confidence  in our  security  measures,  customer  dissatisfaction,  additional  regulatory  scrutiny, 
governmental enforcement actions, significant litigation exposure and harm to our reputation, any of which could have a 
material adverse effect on our business, financial condition, liquidity and results of operations. 

Inability to successfully complete securitizations, or delayed mortgage loan sales or securitization closings, could result 
in a liquidity shortage which would adversely affect our operating results.  

We  are  exploring  utilizing  securitizations  as  an  additional  exit  strategy  to  generate  cash  proceeds  to  repay 
borrowings and replenish our borrowing capacity. If there is a delay in mortgage loan sales or securitization closing or any 
reduction in our ability to complete mortgage loan sales or securitizations, we may be required to utilize other sources of 
financing,  which,  may  not  be  available  on  favorable  terms  or  at  all.    In  addition,  delays  in  closing  mortgage  sales  or 
securitizations of our mortgages exposes us to additional credit and interest rate risk up to the closing of the transaction.  
Several factors could affect our ability to complete securitizations of our mortgages or mortgage loan sales, including:  

• 

• 

• 

• 

• 

• 

conditions in the securities and secondary markets;  

credit quality of the mortgages acquired or originated through our mortgage operations;  

volume of our mortgage loan acquisitions and originations;  

operational inefficiencies causing delay in settlement; 

our ability to obtain credit enhancements; and  

lack of investors purchasing higher risk components of the securities.  

If we are unable to sell a sufficient number of mortgages at a premium or profitably securitize a significant number 
of our mortgages in a particular financial reporting period, of if we experience a delay in mortgage loan sales or securities 
closings,  then we could experience a liquidity shortage leading to lower net earnings or a loss for that period.  We cannot 
assure you that we will be able to continue to profitably securitize or sell our loans on a whole loan basis, or at all.  

14 

We may not be able to access financing sources on favorable terms, or at all, which could adversely affect our ability 
to implement and operate our business as planned. 

Future  financing  sources  may  include  borrowings  in  the  form  of  credit  facilities  (including  term  loans  and 
revolving facilities), repurchase agreements, warehouse facilities, structured financing arrangements, public and private 
equity and debt issuances and derivative instruments, in addition to transactions or asset specific funding arrangements. 
Our access to sources of financing depends upon a number of factors some of which we have little or no control over, 
including  general  market  conditions,  resources  and  policies  or  lenders.  In  addition,  if  regulatory  capital  requirements 
imposed on our private lenders change, they may be required to limit, or increase the cost of, financing they provide to us. 
This  could  potentially  increase  our  financing  costs  and  reduce  our  liquidity  as  well  as  limit  our  ability  to  expand  our 
mortgage operations.  Depending on market conditions at the relevant time, we may have to rely more heavily on additional 
equity issuances, which may be dilutive to our shareholders, or on less efficient forms of debt financing that require a 
larger portion of our cash flow from operations, thereby reducing funds available for our operations and future business 
opportunities. We cannot assure you that we will have access to such equity or debt capital on favorable terms (including, 
without limitation, cost and term) at the desired times, or at all, which could negatively affect our results of operations. If 
our access to such funds are restricted or are on terms that are materially changed, we may not be able to continue those 
operations which may affect our income and loan origination volumes. 

We may become, and in some cases are, a defendant in lawsuits, some of which may be class action matters, and we 
may not prevail in these matters. We recently received an adverse ruling which may have a material adverse effect on 
our financial condition or results of operations.  

Individual and class action lawsuits and regulatory actions alleging improper marketing practices, abusive loan 
terms and fees, disclosure violations and other matters are risks faced by all mortgage originators. We are a defendant in 
purported class actions pending in different states and could be named in other matters. Some of the actions allege generally 
that the loan originator (whether or not Impac) improperly charged fees in violation of various state lending or consumer 
protection laws in connection with mortgages that we acquired while others allege that our lending or servicing practice 
was a statutory violation, an unlawful business practice, an unfair business practice or a breach of a contract. They generally 
seek  unspecified  compensatory  damages,  punitive  damages,  pre-  and  post-judgment  interest,  costs  and  expenses  and 
rescission of the mortgages, as well as a return of any improperly collected fees.  We will incur defense costs and other 
expenses in connection with the lawsuits, and we cannot assure you that the ultimate outcome of these or other actions will 
not have a material adverse effect on our financial condition or results of operations. In addition to the expense and burden 
incurred in defending any of these actions and any damages that we may suffer, our management’s efforts and attention 
may  be  diverted  from  the  ordinary  business  operations  in  order  to  address  these  claims.  We  may  also  issue  shares  of 
common stock to settle outstanding obligations and liabilities which could also affect the market price of our common 
stock. Plus, we may be deemed in default of our warehouse lines if a judgment for money that exceeds specified thresholds 
is rendered against us. If the final resolution of this litigation is unfavorable to us in any of these actions, our financial 
condition, results of operations and cash flows might be materially adversely affected. 

We are subject to a purported class action lawsuit relating to our Series B Preferred Stock in which holders are 
seeking cumulative dividends, unpaid dividends, certain restrictions on our actions, including the ability to pay common 
stock dividends, and the election of two directors by the preferred holders. In July 2018, we received an unfavorable Court 
Order ruling that the rights, preferences and terms of the Series B Preferred Stock prior to the 2009 closing of the tender 
offer and consent solicitation remain in effect, that the 2009 amendments were ineffective, and the 2004 rights remain in 
effect.  We have since appealed that decision and in October 2019, the appellate court held oral argument for all appeals 
in the matter.  To date, the Court has yet to opine on the oral arguments and related briefs.  If not reversed, the decision 
affects  the  rights  of  the  Series  B  holders  to  receive,  when  and  as  authorized  by  the  Board  of  Directors,  cumulative 
preferential cash dividends at a rate of 9.375% of the $25.00 liquidation preference per annum (equivalent to a fixed annual 
amount of $2.34375 per share) payable on a quarterly basis.   Further, the court has declared that the Company is required 
to pay three calendar quarters of dividends on the Series B Preferred Stock under the 2004 rights (approximately, $1.2 
million, but did not order the Company to make any payment at this time).  In addition, under the Series B Preferred Stock 
terms prior to the 2009 amendments, whenever dividends are in arrears for six or more quarters, whether or not consecutive, 
the Series B Preferred Stock will be entitled to call a special meeting for the election of two additional directors. The 2004 
rights also provide for certain other voting rights prior to amendment of any provisions of our charter so as to materially 
and adversely affect the Series B Preferred Stock, or approve a merger or similar transaction unless the Series B Preferred 
Stock  remain  outstanding  and  materially  unchanged.   We  would  also  be  prohibited  from  paying  any  dividend  on  our 
common stock until dividends on the Series B Preferred Stock are paid in full.  The continued appeal of the court ruling 

15 

will continue the cost and expense related to defending this lawsuit and diversion of our management’s efforts and attention 
from ordinary business operations in order to address the claims.  This court ruling and the possible judgment may have a 
material adverse effect on our financial condition or results of operations.   

Our hedging strategies implemented by our mortgage lending operations may not be successful in mitigating our risks 
associated with the market movement of interest rates. 

We use various derivative financial instruments to provide a level of protection against interest rate risks in our 
mortgage lending operations, but no hedging strategy can protect us completely. When interest rates change, we expect to 
record a gain or loss on derivatives which would be offset by an inverse change in the value of mortgage loans held for 
sale, our held mortgage servicing rights, forward sale and interest rate lock commitments. We cannot assure you, however, 
that our use of derivatives will offset the risks related to changes in interest rates. There have been periods, and it is likely 
that there will be periods in the future, during which we will not have offsetting gains or losses in mortgage loans, forward 
sale and interest rate lock commitment values after accounting for our derivative financial instruments. The derivative 
financial instruments we select may not have the effect of reducing our interest rate risk. In addition, the nature and timing 
of hedging transactions may influence the effectiveness of these strategies. Poorly designed strategies, improperly executed 
and  recorded  transactions  or  inaccurate  assumptions  could  actually  increase  our  risk  and  losses.  In  addition,  hedging 
strategies involve transaction and other costs. We cannot assure you that our hedging strategy and the derivatives that we 
use will adequately offset the risk of interest rate volatility or that our hedging transactions will not result in losses. 

A decrease in our mortgage origination volume could adversely affect our mortgage servicing portfolio. 

Origination  volume  is  subject  to  multiple  factors,  including  changes  in  interest  rates,  market  and  economic 
conditions and availability of government programs. If our origination volume declines or if we cannot replace this volume 
with  other  loan  origination  channels  such  as  new  customer  acquisitions  or  purchase  money  loans,  then  our  business, 
financial condition and results of operations could be adversely affected. 

Our business is affected by changes in the state of the general economy and the financial markets, and a slowdown or 
downturn in the general economy or the financial markets could adversely affect our results of operations. 

Our customer activity is intrinsically linked to the health of the economy generally and of the financial markets 
specifically. In addition to the economic factors, a downturn in the real estate or commercial markets generally could cause 
our customers and potential customers to exit the market for loans. As a result, we believe that fluctuations, disruptions, 
instability or downturns in the general economy and the financial markets could disproportionately affect demand for our 
lending products.  In addition, recent concerns over the spread of the Covid - 19 virus have caused economic disruption 
worldwide, the effect of which may be over an extended period of time and may have a material adverse effect on our 
financial  condition  or  results  of  operations.    If  such  conditions  occur  and  persist,  our  business  and  financial  results, 
including our liquidity and our ability to fulfill our debt obligations, could be materially adversely affected. 

A decline in the unpaid principal balance of the servicing portfolio and the related estimated fair value of the MSRs 
could adversely affect our net earnings, financial condition, future servicing fees and our ability to borrow on our MSR 
financing facilities. 

The servicing portfolio and the value of the related MSRs are sensitive to changes in prevailing interest rates: 

• 

• 

a  decrease  in  interest  rates  may  increase  prepayment  speeds  which  may  lead  to  (i) increased  amortization; 
(ii) decrease in servicing fees; and (iii) decrease in the value of our MSRs; 

an increase in interest rates, together with an increase in monthly payments when an adjustable mortgage loan’s 
interest rate adjusts upward from an initial fixed rate or a low introductory rate, may cause increased delinquency, 
default and foreclosure. Increased mortgage defaults and foreclosures may adversely affect our business as they 
increase our expenses and reduce the number of mortgages we service. 

Our servicing portfolio is subject to “run off”, meaning that mortgage loans serviced by us may be prepaid prior 
to maturity or repaid through standard amortization of principal. As a result, our ability to maintain the size of our servicing 

16 

portfolio depends on our ability to retain the right to service the existing residential mortgages or to originate additional 
mortgages.  Significant “run off” could result in decreasing the estimated value of the MSRs, which could have an adverse 
impact our net earnings. 

Our MSR financing facilities generally allow us to borrow up to 60% of the estimated fair value of MSRs.  A 
decline in value of the MSRs could limit our ability to borrow on these facilities.  Limitations on borrowings on these 
financing facilities imposed by the amount of eligible collateral pledged could affect the borrowing capacity of the facility, 
which could have a material adverse impact on our financial condition and results of operations. 

Replacement of the LIBOR benchmark interest rate may have an adverse impact on our business, financial condition 
or results of operations. 

On July 27, 2017, the Financial Conduct Authority (FCA), a regulator of financial services firms in the United 
Kingdom, announced that it intends to stop persuading or compelling banks to submit London Interbank Offered Rate 
(LIBOR) rates after 2021. The FCA and the submitting LIBOR banks have indicated they will support the LIBOR indices 
through 2021 to allow for an orderly transition to an alternative reference rate. In the United States, efforts to identify a set 
of alternative U.S. dollar reference interest rates include proposals by the Alternative Reference Rates Committee of the 
Federal  Reserve  Board.  Other  financial  services  regulators  and  industry  groups  are  evaluating  the  possible  phase-out 
of LIBOR and the development of alternate reference rate indices or reference rates. Many of our assets and liabilities are 
indexed  to LIBOR.  Recent  announcements  by  government - sponsored  entities  such  as  Fannie  Mae  and  Freddie  Mac, 
suggest that the Secured Overnight Financing Rate (SOFR) will become the LIBOR replacement for the industry.  We are 
evaluating the potential impact of the possible SOFR replacement of the LIBOR benchmark interest rate, but are not able 
to predict what the impact of such a transition will have on our business, financial condition, or results of operations.  The 
market transition away from LIBOR to an alternative reference rate is complex and could have a range of adverse effects 
on our business, financial condition and results of operations. In particular any such transition could: 

• 

• 

• 

• 

adversely affect the interest rates paid or received on, the revenue and expenses associate with, and the value of 
our  floating-rate  obligations,  loans,  derivatives,  and  other  financial  instruments  tied  to LIBOR rates,  or  other 
securities or financial arrangements given LIBOR’s role in determining market interest rates globally; 
prompt inquiries or other actions from regulators in respect of our preparation and readiness for the replacement 
of LIBOR with an alternative reference rate; 
prompt inquiries or other actions from regulators in respect of our preparation and readiness for the replacement 
of LIBOR with an alternative reference rate; 
require the transition to or development of appropriate  systems and analytics to effectively transition our risk 
management  processes  from LIBOR-based  products  to  those  based  on  the  applicable  alternative  pricing 
benchmark. 

We may not realize all of the anticipated benefits of future acquisitions, which could adversely affect our business, 
financial condition and results of operations. 

Our ability to realize the anticipated benefits of an acquisition is dependent on our ability to successfully integrate 
the company with our business. The performance of the businesses and assets we acquire through acquisitions may not 
match the historical performance of our other assets. Nor can we assure you that the businesses and assets we may acquire 
will perform at levels meeting our expectations. We may find that we overpaid for the acquired business or assets or that 
the  economic  conditions underlying  our  acquisition decision have  changed.  In order  to finance  an  acquisition we may 
borrow funds, thereby increasing our leverage and diminishing our liquidity, or we could raise additional equity capital, 
which could dilute the interests of our existing shareholders.  We may not be able to achieve the synergies we anticipate 
from acquired businesses, and we may not be able to grow acquired businesses in the manner we anticipate. In fact, the 
businesses  we  acquire  could  decrease  in  size,  even  if  the  integration  process  is  successful.    Further,  certain  one-time 
expenses associated with such acquisitions may have a negative impact on our results of operations and financial condition.  

We cannot assure you that acquisitions will not adversely affect our results of operations and financial condition. 

The risks associated with acquisitions include, among others:  

• 

unanticipated issues in integrating information, communications and other systems; 

17 

 
unanticipated incompatibility in lending, purchasing, logistics, marketing and administration methods; 
direct and indirect costs and liabilities; 

• 
• 
•  management culture, processes and procedures and internal controls; 
• 
• 
• 
• 

not retaining key employees; 
the diversion of management’s attention from ongoing business concerns;  
compliance and regulatory scrutiny; and 
goodwill impairment. 

Our ability to utilize our net operating losses and certain other tax attributes may be limited. 

At  the  end  of  our  2019  taxable  year,  we  had  estimated  federal  and  California  net  operating  loss  (NOL) 
carry - forwards of approximately $566.6 million and $385.2 million, respectively. Federal NOLs begin to expire in 2027 
and California NOLs begin to expire in 2028.  We may not generate sufficient taxable income in future periods to be able 
to realize fully the tax benefits of our NOL carry - forwards. Although, under existing tax rules, we are generally allowed 
to  use  those  NOL  carry - forwards  to  offset  taxable  income  in  subsequent  taxable  years,  our  ability  to  use  those  NOL 
carry - forwards to offset income may be severely limited to the extent that we experience an ownership change within the 
meaning of Section 382 of the Internal Revenue Code. These provisions could also limit our ability to deduct certain losses 
(built - in losses) we recognize after an ownership change with respect to assets we own at the time of the ownership change. 
In  general,  an  ownership  change,  as  defined  by  Section 382,  results  from  transactions  increasing  ownership  of  certain 
stockholders or public groups in our stock by more than 50% over a three - year period. In addition, the generation of taxable 
income from cancellation of debt may further reduce the NOL. Any limitation on our NOL carry - forwards that could be 
used to offset taxable income would adversely affect our liquidity and cash flow, as and when we become profitable. On 
October 23,  2019,  our  Board  enacted  an  NOL  rights  plan,  which,  subject  to  our  stockholder  approval,  is  designed  to 
mitigate the risk of losing net operating loss carry - forwards and certain other tax attributes from being limited in reducing 
future income taxes.  Although our NOL rights plan is intended to prevent an ownership change, we cannot provide any 
assurance that our NOL rights plan will be approved by our stockholders or that an ownership change will not occur.   

We depend on the accuracy and completeness of information provided by customers and counterparties. 

In deciding whether to extend credit or enter into other transactions with customers and counterparties, we may 
rely on information furnished to us by, or on behalf of, customers and counterparties, including financial statements and 
other financial information. We also may rely on representations of customers and counterparties as to the accuracy and 
completeness of that information. In deciding whether to extend credit, we may rely upon our customers' representations 
that their financial statements are accurate. We also may rely on customer representations and certifications, or other audit 
or  accountants'  reports,  with  respect  to  the  business  and  financial  condition  of  our  commercial  clients.  Our  financial 
condition, results of operations, financial reporting and reputation could be materially adversely affected if we rely on 
materially misleading, false, inaccurate or fraudulent information. 

Representations and warranties made by us in our loan sales, servicing rights sales and securitizations may subject us 
to liability. 

In  connection  with  our  loan  and/or  servicing  rights  sales  to  third  parties  and  our  prior  securitizations,  we 
transferred mortgages and/or servicing rights to third parties or, to a lesser extent, into a trust in exchange for cash and, in 
the case of a securitized mortgage, residual certificates issued by the trust. The trustee, purchaser, bondholder, guarantor 
or other entities involved in the sales or issuance of the securities (which may include bond insurers) may have recourse 
to us with respect to the breach of the representations and warranties made by us at the time such mortgages and/or servicing 
rights are transferred or when the securities are sold. We attempt to mitigate the potential recourse from such purchasers 
by seeking remedies from correspondent sellers and wholesale brokers who originated the mortgages if we did not originate 
the loan. However, many of the entities we acquired loans from in the past are no longer in business or may not be able to 
financially cover the losses. Furthermore, if we discover, prior to the sale or transfer of a loan, that there is any fraud or 
misrepresentation with respect to the mortgage and the originator fails to repurchase the mortgage, then we may not be 
able to sell the mortgage or we may have to sell the mortgage at a discount. Changes in the timing, processes and procedures 
of our primary investors’ review of loans which they purchase from us may affect the number of loans that are rejected, 

18 

the timing of our loan sales, or the frequency of repurchase demands issued to us. Also, similar changes by mortgage 
insurers who agree to insure loans may also affect the frequency and timing of our loan sales. As a result, the effectiveness 
of our loan sales, our repurchase reserves and our profitability may be adversely affected. 

Litigation in the mortgage industry related to securitizations against issuers, sellers, servicers, originators, underwriters 
and others may adversely affect our business operations. 

As defaults, delinquencies, foreclosures, and losses in the real estate market continue, there have been lawsuits 
by various investors, insurers, underwriters and others against various participants in securitizations, such as sponsors, 
depositors, underwriters, servicers and loan sellers. Some lawsuits have alleged that the mortgage loans had origination 
defects, that there were misrepresentations made about the mortgage loans and that the parties failed to properly disclose 
the quality of the mortgage loans or repurchase defective loans wherein servicing standards were not maintained or that 
there were other misrepresentations or false representations. Historically, we both securitized and sold mortgage loans to 
third parties that may have been deposited or included in pools for securitizations. As a result, we may incur significant 
legal  and  other  expenses  in  defending  against  claims  and  litigation  and  we  may  be  required  to  pay  settlement  costs, 
damages, penalties or other charges which could adversely affect our financial condition and results of operations. 

The geographic concentration of our mortgages increases our exposure to risks in those areas. 

We do not set limitations on the percentage of mortgages composed of properties located in any one area (whether 
by state, zip code or other geographic measure). Concentration in any one area increases our exposure to the economic and 
natural hazard risks associated with that area. A majority of our mortgage acquisitions and originations and mortgages held 
in  our  long - term  mortgage  portfolio  are  secured  by  properties  in  California  (approximately  81%  of  our  mortgage 
originations were generated from California in 2019) and, to a lesser extent, Florida, Washington and Arizona. These states 
have previously experienced, and may experience in the future, economic downturns and California and Florida have also 
suffered the effects of certain natural hazards. During past economic downturns, real estate values in California and Florida 
have decreased drastically, which could have a material adverse effect on our results of operations or financial condition. 
In addition, Florida is among several states with higher than average costs for investors in circumstances of mortgage 
default and foreclosure, since the foreclosure process takes significantly longer than average. Accordingly, to the extent 
the mortgages we originate or are held in our long - term mortgage portfolio experience defaults or foreclosures in that area, 
we may be exposed to higher losses. 

Furthermore, if borrowers are not insured for natural disasters, which are typically not covered by standard hazard 
insurance policies, then they may not be able to repair the property or may stop paying their mortgages if the property is 
damaged. This would cause increased foreclosures and decrease our ability to recover losses on properties affected by such 
disasters. This would have a material adverse effect on our results of operations or financial condition. 

Our vendor relationships subject us to a variety of risks. 

We have significant vendors that, among other things, provide us with financial, technology and other services to 
support our mortgage loan servicing and origination businesses. Some of these outsourced services, such as technology, 
could have a material effect on our business and operations if our third party provider was unable to, or failed to, properly 
provide such services.  With respect to vendors engaged to perform activities required by servicing criteria, we have elected 
to  take  responsibility  for  assessing  compliance  with  the  applicable  servicing  criteria  for  the  applicable  vendor  and are 
required to have procedures in place to provide reasonable assurance that the vendor’s activities comply in all material 
respects  with  servicing  criteria  applicable  to  the vendor,  including  but not  limited  to,  monitoring compliance with  our 
predetermined policies and procedures and monitoring the status of payment processing operations. In the event that a 
vendor’s  activities  do  not  comply  with  the  servicing  criteria,  it  could  negatively  impact  our  servicing  agreements.  In 
addition, if our current vendors were to stop providing services to us on acceptable terms, including as a result of one or 
more vendor bankruptcies due to poor economic conditions, we may be unable to procure alternatives from other vendors 
in a timely and efficient manner and on acceptable terms, or at all. Further, we may incur significant costs to resolve any 
such  disruptions  in  service  and  this  could  adversely  affect  our  business,  financial  condition  and  results  of  operations. 
Additionally, the CFPB has stated that supervised banks and non - banks could be held liable for actions of their service 
providers. As a result, we could be exposed to liability, CFPB enforcement actions or other administrative penalties if the 
vendors with whom we do business violate consumer protection laws. 

19 

If we are forced to liquidate, we may have few unpledged assets for distribution to unsecured creditors or equity holders. 

In the event we were forced to liquidate and distribute our assets, our common stockholders would share in our 
assets only after we satisfy any amounts we owe to our creditors and preferred equity holders.  The majority of our assets 
are either collateral for specific borrowings or pledged as collateral for secured liabilities.  Additionally, there is volatility 
and significant judgement with respect to the valuation of a significant portion our assets and liabilities.  If our liquidation 
or dissolution were attributable to our inability to profitably operate our business, then it is likely that we would have 
material liabilities at the time of liquidation or dissolution.  Accordingly, we cannot provide any assurance that sufficient 
assets will remain available after the payment of our creditors and preferred equity holders to enable common stockholders 
to receive any liquidation distribution with respect to any common stock. 

Our risk management policies and procedures may not be effective. 

Our  risk  management  framework  seeks  to  mitigate  risk  and  appropriately  balance  risk  and  return.  We  have 
established policies and procedures intended to identify, monitor and manage the types of risk to which we are subject, 
including credit risk, market and interest rate risk, liquidity risk, cyber risk, regulatory, legal and reputational risk. Although 
we have devoted significant resources to develop our risk management policies and procedures and expect to continue to 
do so in the future, these policies and procedures, as well as our risk management techniques such as our hedging strategies, 
may not be fully effective. There may also be risks that exist, or that develop in the future, that we have not appropriately 
anticipated,  identified  or  mitigated.  As  regulations  and  markets  in  which  we  operate  continue  to  evolve,  our  risk 
management framework may not always keep sufficient pace with those changes. If our risk management framework does 
not effectively identify or mitigate our risks, we could suffer unexpected losses and could be materially adversely affected.  

If  we  fail  to  maintain  effective  systems  of  internal  control  over  financial  reporting  and  disclosure  controls  and 
procedures, we may not be able to report our financial results accurately or prevent fraud, which could cause current 
and  potential  stockholders  to  lose  confidence  in  our  financial  reporting,  adversely  affect  the  trading  price  of  our 
securities or harm our operating results. 

Effective internal control over financial reporting and disclosure controls and procedures are necessary for us to 
provide reliable financial reports and effectively prevent fraud and operate successfully as a public company. We cannot 
be certain that our efforts to improve or maintain our internal control over financial reporting and disclosure controls and 
procedures  will  be  successful  or  that  we  will  be  able  to  maintain  adequate  controls  over  our  financial  processes  and 
reporting  in  the  future.  Any  failure  to  develop  or  maintain  effective  controls  or  difficulties  encountered  in  their 
implementation or other effective improvement of our internal control over financial reporting and disclosure controls and 
procedures  could  harm  our operating results,  or  cause us  to fail  to  meet  our  reporting  obligations.  If  we  are unable  to 
adequately establish or maintain our internal control over financial reporting, our external auditors will not be able to issue 
an unqualified opinion on the effectiveness of our internal control over financial reporting. In the past, we have reported, 
and may discover in the future, material weaknesses in our internal control over financial reporting. 

Ineffective internal control over financial reporting and disclosure controls and procedures could cause investors 
to lose confidence in our reported financial information, which could have a negative effect on the trading price of our 
securities or affect our ability to access the capital markets and could result in regulatory proceedings against us by, among 
others, the SEC. In addition, a material weakness in internal control over financial reporting, which may lead to deficiencies 
in the preparation of financial statements, could lead to litigation claims against us. The defense of any such claims may 
cause the diversion of management’s attention and resources, and we may be required to pay damages if any such claims 
or proceedings are not resolved in our favor. Any litigation, even if resolved in our favor, could cause us to incur significant 
legal and other expenses or cause delays in our public reporting. Such events could harm our business, affect our ability to 
raise capital and adversely affect the trading price of our securities. 

Risks Related to Regulation 

Loss of our approvals with, or the potential limitation or wind  - down of, the role Ginnie Mae, Fannie Mae and Freddie 
Mac play in the residential mortgage - backed security (MBS) market could adversely affect our business, operations 
and financial condition. 

We originate loans eligible for sale to Fannie Mae, Freddie Mac, government insured or guaranteed loans, such 
as FHA, VA and USDA loans, and loans eligible for Ginnie Mae securities issuance. We also service loans sold to the 

20 

GSEs and other investors. We believe that having the ability to both sell loans directly to these agencies and issue Ginnie 
Mae securities gives us an advantage in the overall mortgage origination market. The government may limit over time the 
role of the GSEs in guaranteeing mortgages and purchasing mortgage loans, as well as proposals to implement reforms 
relating to borrowers, lenders, and investors in the mortgage market, including reducing the maximum size of a loan that 
the  GSEs  can  purchase,  phasing - in  a  minimum  down  payment  requirement  for  borrowers,  changing  underwriting 
standards,  and  increasing  accountability  and  transparency  in  the  securitization  process.  The  GSEs  may  also  limit  the 
amount of loans a company can sell to them based upon the company’s net worth or the performance of loans sold to them. 
This could negatively impact our financial condition, net earnings and growth. 

We also service loans on behalf of Fannie Mae and Freddie Mac, as well as loans that have been delivered into 
securitization programs sponsored by Ginnie Mae in connection with the issuance of agency guaranteed mortgage - backed 
securities. These entities establish the base service fee to compensate us for servicing loans as well as the assessment of 
fines and penalties that may be imposed upon us for failing to meet servicing standards. 

The extent and timing of any regulatory reform regarding the GSEs and the home mortgage market, as well as 
any effect on Impac’s business operations and financial results, are uncertain. It is important for us to sell or securitize the 
loans we originate and, when doing so, maintain the option to also sell the related MSRs associated with these loans. Some 
investors have raised concerns about the high prepayment speeds of our loans generated through our retail channel and 
this has resulted and could further result in adverse pricing or delays in our ability to sell or securitize loans and related 
MSRs on a timely and profitable basis.  During the fourth quarter of 2017, Fannie Mae sufficiently limited the manner and 
volume for our deliveries of eligible loans such that we elected to cease deliveries to them and we expanded our whole 
loan investor base for these loans.  During 2018, we completed servicing released loan sales to these whole loan investors 
and expect to continue to utilize these alternative exit strategies for Fannie Mae eligible loans.  We continue to take steps 
to  manage  our  prepayment  speeds  to  be  more  consistent  with  our  industry  comparables  and  to  reestablish  the  full 
confidence and delivery mechanisms to our investor base. We remain an approved Seller and Servicer with Fannie Mae, 
Ginnie Mae and Freddie Mac. If the agencies cease to exist, wind down, or otherwise significantly change their business 
operations or if we lose our approved seller/servicer status with the GSEs, the GSE’s limit the amount of loans we can sell 
to them, or we otherwise are unable to sell loans to them there could be a material adverse effect on our mortgage lending 
operations, financial condition, results of operations and cash flows. 

Regulatory laws affecting our operations, or interpretations of them, may affect our mortgage lending operations. 

Existing laws, regulations, or regulatory policies and changes thereto or to the way they are interpreted can affect 
whether  and  to  what  extent  we  may  be  able  to  expand  our  mortgage  lending  activities  and  compliance  with  such 
requirements could expose us to fines, penalties or licensing restrictions that could affect our operations. Many states and 
local governments and the Federal government have enacted or may enact laws or regulations that restrict or prohibit some 
provisions in some programs or businesses that we currently participate in or plan to participate in the future. As such, we 
cannot be sure that in the future we will be able to engage in activities that were similar to those we engaged or participated 
in  in  the  past  thereby  limiting  our  ability  to  commence  new  operations.  As  a  result,  we  might  be  at  a  competitive 
disadvantage which would affect our operations and profitability. 

We are subject to federal, state and local laws and regulations related to the mortgage industry that generally 
regulate interest rates and other charges, require certain disclosures, and require applicable licensing. In addition, other 
state  and  local  laws, public  policy  and  general  principles of  equity  relating  to  the protection of  consumers,  unfair  and 
deceptive  practices  and  debt  collection  practices  may  apply  to  the  origination,  servicing  and  collection  of  our  loans. 
Violations of certain provisions of these federal and state laws and regulations may limit our ability to collect all or part of 
the  principal  of  or  interest  on  the  loans  and  in  addition  could  subject  us  to  damages,  could  result  in  the  mortgagors 
rescinding the loans whether held by us or subsequent holders of the loans, or could cause us to repurchase the loan and 
thereby suffer a loss on the transaction. In addition, such violations could subject us to fines and penalties imposed by state 
and federal regulators and cause us to be in default under our credit and repurchase lines and could result in the loss of 
licenses held by us. 

The regulatory changes in loan originator compensation, qualified mortgage requirements and other regulatory 
restrictions may put us at a competitive disadvantage to our competitors. Since some banks and financial institutions are 
not subject to the same regulatory changes as mortgage lenders, they could have an advantage over independent mortgage 
lenders. As a result of the nature of our operations, our capital, costs, source of funds and other similar factors may affect 
our ability to maintain and grow lending. 

21 

The  Consumer  Financial  Protection  Bureau  has  implemented  rules  and  interpretations  with  strict  residential 
mortgage loan compliance and underwriting standards as called for in the Dodd - Frank Act. The Act imposes significant 
liability for violation of those underwriting standards, and offers certain protection from that liability only for loans that 
comply with tight limitations and that do not contain certain alternative features (like balloon payments or interest only 
provisions). Those requirements and subsequent changes may affect our ability to originate residential mortgage loans or 
the profitability of those operations. 

Additionally,  the  Mortgage  Reform  and  Anti - Predatory  Lending  Act  (“Mortgage  Act”)  imposes  a  number  of 
additional requirements on lenders and servicers of residential mortgage loans by amending certain existing provisions and 
adding  new  sections  to  TILA,  RESPA,  and  other  federal  laws.  This  includes  the  TILA  RESPA  Integrated  Disclosure 
requirements and new disclosure requirements, fee limitations and timing requirements in most of our loan products. The 
Mortgage Act also broadly prohibits unfair, deceptive or abusive acts or practices, and knowingly or recklessly providing 
substantial assistance to a covered person in violation of that prohibition. The penalties for noncompliance with any of 
these  laws  are  also  significantly  increased  by  the  Mortgage  Act,  which  could  lead  to  an  increase  in  lawsuits  against 
mortgage lenders and servicers or could lead to fines, penalties licensing restrictions or la loss of licenses which could 
restrict our ability to expand or continue lending in certain states. 

Regulatory proceedings and related matters could adversely affect us. 

We  have  been,  and  may  in  the  future  become,  involved  in  regulatory  proceedings.  We  consider  most  of  the 
proceedings to be in the normal course of our business or typical for the industry; however, it is inherently difficult to 
assess the outcome of these matters, and we may not prevail in any proceedings or litigation. There could be substantial 
cost and management diversion in such litigation and proceedings, and any adverse determination could have a material 
adverse effect on our business, reputation, or our financial condition and results of our operations. 

Risks Related to Our Common Stock 

Our share price has been and may continue to be volatile and the trading of our shares may be limited. 

The market price of our securities has been volatile. We cannot guarantee that a consistently active trading market 
for our securities will continue. In addition, there can be no assurances that such markets will continue or that any shares 
which may be purchased may be sold without incurring a loss. Any such market price variation of our shares may not 
necessarily  bear  any  relationship  to  our  book  value,  assets,  past  operating  results,  financial  condition  or  any  other 
established criteria of value, and may not be indicative of the market price for the shares in the future. The market price of 
our common stock is likely to continue to be highly volatile and could be significantly affected by factors including: 

• 

• 

unanticipated fluctuations in our operating results; 

general market and mortgage industry conditions; 

•  mortgage and real estate fees; 

• 

• 

• 

• 

delinquencies and defaults on outstanding mortgages; 

loss severities on loans and REO; 

prepayments on mortgages; 

the regulatory environment and results of our mortgage originations; 

•  mark  to  market  adjustments  related  to  the  fair  value  of  loans  held-  for - sale,  mortgage  servicing  rights, 

long - term debt and derivatives; 

• 

• 

interest rates; and 

litigation. 

22 

In addition, significant price and volume fluctuations in the stock market have particularly affected the market 
prices for the securities of mortgage companies such as ours. Furthermore, general conditions in the mortgage industry 
may adversely affect the market price of our securities. These broad market fluctuations have adversely affected and may 
continue to adversely affect the market price of our securities. If our results of operations fail to meet the expectations of 
security  analysts  or  investors  in  a  future  quarter,  the  market  price  of  our  securities  could  also  be  materially  adversely 
affected and we may experience difficulty in raising capital. 

Issuances  of  additional  shares  of  our  common  stock  may  adversely  affect  its  market  price  and  significantly  dilute 
stockholders. 

In  order  to  support  our  business  objectives,  we  may  raise  capital  through  the  sale  of  equity  or  convertible 
securities, including through the shelf registration statement that was declared effective by the Securities and Exchange 
Commission on December 19, 2019. The issuance or sale, or the proposed sale, of substantial amounts of our common 
stock in the public market could materially adversely affect the market price of our common stock or other outstanding 
securities. We do not know the actual or perceived effect of these issuances, the timing of any offerings or issuances of 
securities, the potential dilution of the book value or earnings per share of our securities then outstanding and the effect on 
the market price of our securities then outstanding. 

We do not expect to pay dividends in the foreseeable future and we may be restricted in paying dividends on our common 
stock. 

We do not anticipate paying any dividends on our common stock in the foreseeable future as we intend to retain 
any future earnings for funding growth. In addition, our existing and any future warehouse facilities or other contracts may 
contain covenants prohibiting dividend payments upon an occurrence of a default or otherwise. Furthermore, if we do not 
succeed in appealing and reversing an adverse judgment on the purposed class action relating to our Series B Preferred 
stock and we are required to pay dividends on the Series B Preferred stock, we will be prohibited from paying dividends 
on our common stock until such preferred stock dividends are paid. As a result, you should not rely on an investment in 
our stock if you require dividend income. Capital appreciation, if any, of our stock may be your sole source of gain for the 
foreseeable future. 

Our  principal  stockholders  beneficially  own  a  large  portion  of  our  stock,  and  accordingly,  may  have  control  over 
stockholder matters and sales may adversely affect the market price of our common stock. 

As of February 28, 2020, Todd M. Pickup and Richard H. Pickup, a director of the Company, and their respective 
affiliates  beneficially  owned  approximately  13.5%  and  26.3%,  respectively,  of  our  outstanding  common  stock.  Their 
beneficial ownership includes 465,117 shares and 639,535 shares of our common stock that Todd Pickup and Richard 
Pickup, respectively, has the right to acquire at any time by converting the outstanding principal balance of Convertible 
Notes Due May 9, 2020, at the initial conversion price of $21.50 per share. As of February 28, 2020, Thomas B. Akin and 
his affiliate beneficially owned approximately 13.1% of our outstanding common stock. These stockholders could exercise 
significant  influence  over  our  Company.  Such  ownership  may  have  the  effect  of  control  over  substantially  all  matters 
requiring stockholder approval, including the election of directors. Furthermore, such ownership and control may have the 
effect of delaying or preventing a change in control of our Company, impeding a merger, consolidation, takeover or other 
business combination involving our Company or discourage a potential acquirer from making a tender offer or otherwise 
attempting to obtain control of our Company. We do not expect that these stockholders will vote together as a group. In 
addition, sales of significant amounts of shares held by these stockholders, or the prospect of these sales, could adversely 
affect the market price of our common stock. 

Provisions in our charter documents and Maryland law, as well as our NOL Rights Plan, impose limitations that may 
delay or prevent our acquisition by a third party. 

Our charter and bylaws contain provisions that may make it more difficult for a third party to acquire control of 
us without the approval of our board of directors. These provisions include, among other things, advance notice for raising 
business issues or making nominations at meetings and blank check preferred stock that allows our board of directors, 
without stockholder approval, to designate and issue additional series of preferred stock with rights and terms as our board 
of directors may determine, including rights to dividends and proceeds in a liquidation that are senior to our common stock. 

23 

We are also subject to certain provisions of the Maryland General Corporation Law, which could delay, prevent 
or  deter  a  merger,  acquisition,  tender  offer,  proxy  contest  or  other  transaction  that  might  otherwise  result  in  our 
stockholders receiving a premium over the price for their common stock or may otherwise be in the best interests of our 
stockholders. This includes the “business combinations” statute that prohibits transactions between a Maryland corporation 
and  “interested  stockholders,”  which  is  any  person  who  beneficially  owns  10%  or  more  of  the  voting  power  of  our 
then - outstanding voting stock for a period of five years unless the board of directors approved the transaction prior to the 
party’s becoming an interested stockholder. The five - year period runs from the most recent date on which the interested 
stockholder became an interested stockholder. The law also requires a super majority stockholder vote for such transactions 
after the end of the five - year period. 

Maryland  law  also  provides  that  “control  shares”  of  a  Maryland  corporation  acquired  in  a  “control  share 
acquisition” have no voting rights except to the extent approved by a vote of two - thirds of the shares eligible to vote. The 
control share acquisition statute would not apply to shares acquired in a merger, consolidation or share exchange if we 
were a party to the transaction. The control share acquisition statute could have the effect of discouraging offers to acquire 
us and of increasing the difficulty of consummating any such offers, even if our acquisition would be in our stockholders’ 
best interests. 

We  have  also  adopted  a  Tax  Benefits  Preservations  Rights  Agreement,  also  known  as  an  NOL  rights  plan, 
pursuant to which each share of common stock also has a “right” attached to it. Although the NOL rights plan was adopted 
to help preserve the value of certain deferred tax benefits, including those generated by net operating losses, it also has the 
effect of deterring or delaying an acquisition of our Company by a third party. The rights are not exercisable except upon 
the  occurrence  of  certain  takeover - related  events—most  importantly,  the  acquisition  by  a  third  party  (the  “Acquiring 
Person”) of more than 4.99% of our outstanding voting shares. Once triggered, the rights entitle the stockholders, other 
than the Acquiring Person, to certain “flip - in”, “flip - over” and exchange rights. The effect of triggering the rights is to 
expose  the  Acquiring  Person  to  severe  dilution  of  its  ownership  interest,  as  the  shares  of  our  common  stock  (or  any 
surviving corporation) are offered to all of the stockholders other than the Acquiring Person at a steep discount to their 
market value. We have in the past, and may in the future, grant waivers to the limitations imposed by our Tax Benefits 
Preservations Rights Agreement.    This may affect the holdings of those shareholders who obtained the waivers and may 
affect the protection of, and hence the ability to make use of, our NOL’s. 

ITEM 1B.  UNRESOLVED STAFF COMMENTS 

None. 

ITEM 2.  PROPERTIES 

Our primary executive and administrative offices are located at 19500 Jamboree Road, Irvine, California 92612 
where  we  have  a  premises  lease  expiring  in  September 2024.  The  premises  consist  of  five  floors  where  we  occupy 
approximately 149,639 square feet.  

In October 2018, we vacated the office in Orange, California and the remaining lease obligation was paid off in 

December 2018. 

ITEM 3.  LEGAL PROCEEDINGS 

Information  with  respect  to  this  item  may  be  found  in  Note  14 –  Commitments  and  Contingencies  in  the 
Consolidated  Financial  Statements  in  Item  8  of  Part  II  of  this  Annual  Report  on  Form 10 - K,  which  information  is 
incorporated herein by reference. 

ITEM 4.  MINE SAFETY DISCLOSURES 

Not applicable. 

24 

PART II 

ITEM  5.  MARKET  FOR  COMPANY’S  COMMON  EQUITY,  RELATED  STOCKHOLDER  MATTERS  AND 
PURCHASES OF EQUITY SECURITIES 

Our common stock is currently listed on the NYSE American under the symbol “IMH”. 

On March 6, 2020, the last quoted price of our common stock on the NYSE American was $7.28 per share. As of 
March 6 2020,  there  were 181 holders of record,  including holders who  are nominees  for  an undetermined number  of 
beneficial owners, of our common stock. 

Our Board of Directors authorizes in its discretion the payment of cash dividends on its common stock, subject 
to an ongoing review of our profitability, liquidity and future operating cash requirements. We and some of our subsidiaries 
are subject to restrictions under our warehouse borrowings and long - term debt agreements on our ability to pay dividends 
if there is an event of default or otherwise. Plus, certain debt arrangements require the maintenance of ratios and contain 
restrictive financial covenants that could limit our ability, and the ability of our subsidiaries, to pay dividends. Furthermore, 
if we do not succeed in appealing and reversing an adverse judgment on the purported class action relating to our Series B 
Preferred stock and we are required to pay dividends on the Series B Preferred stock, we will be prohibited from paying 
dividends on our common stock until such preferred stock dividends are paid. The Board of Directors did not declare cash 
dividends on our common stock during the years ended December 31, 2019 and 2018. We do not expect to declare or pay 
any cash dividends on our common stock in the foreseeable future. 

ITEM 6. SELECTED FINANCIAL DATA 

As a smaller reporting company, we are not required to provide the information required by this Item. 

25 

 
 
ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF 
OPERATIONS 

Management’s  discussion  and  analysis  of  financial  condition  and  results  of  operations  contain  certain 
forward - looking  statements  within  the  meaning  of  Section 27A  of  the  Securities  Act  of  1933  and  Section 21E  of  the 
Securities Exchange Act of 1934. Refer to Item 1. “Business—Forward- Looking Statements” for a complete description 
of forward - looking statements. Refer to Item 1. “Business” for information on our businesses and operating segments. 

Amounts are presented in thousands, except per share data or as otherwise indicated. 

Market Conditions 

The U.S. economy continued to grow during 2019, although the pace of growth was slower than in 2018. U.S. 
Gross Domestic Product (GDP) grew at an estimated annual rate of 2.3 percent in 2019, lower than 2018's GDP annual 
growth rate, while inflation in 2019 remained below the Federal Reserve Boards (FRB) target inflation rate. The U.S. 
economy added over 2.1 million jobs during 2019 and the total unemployment rate fell to 3.5 percent at December 2019 
as compared with 3.9 percent at December 2018. In October 2019, the FRB cut short-term interest rates by 25 basis points, 
the third such rate decrease of the year, as a result of increased economic uncertainty from trade tensions and a slowing 
global economy. 

The slowing of economic growth both in the United States and abroad during 2019, together with the worldwide 
concern  about  the  impact  of  COVID - 19  (coronavirus),  has  created  global  uncertainty  about  the  future  economic 
environment. The sustainability of economic growth will be determined by numerous other variables including consumer 
sentiment, impact and duration of the recent outbreak of coronavirus, energy prices, credit market volatility, employment 
levels and housing market conditions which will impact corporate earnings and the capital markets. Concerns over interest 
rate levels, inflation, domestic and global policy issues, U.S. trade policy and geopolitical events as well as the implications 
of those events on the markets in general further add to global uncertainty. Interest rate levels, in combination with global 
economic  conditions,  fiscal  and  monetary  policy  and  the  level  of  regulatory  and  government  scrutiny  of  financial 
institutions will continue to impact our results in 2020 and beyond. 

26 

Selected Financial Results for 2019 and 2018  

(in thousands, except per share data) 
Revenues: 

Gain on sale of loans, net 
Servicing fees, net 
Gain (loss) on mortgage servicing rights, net 
Real estate services fees, net 
Other 

Total revenues 

Expenses: 

Personnel expense 
Business promotion 
General, administrative and other 
Intangible asset impairment 
Goodwill impairment 

Total expenses 
Operating income (loss): 
Other (expense) income: 
Net interest income 
Change in fair value of long-term debt 
Change in fair value of net trust assets 

Total other (expense) income 
(Loss) earnings before income taxes 

Income tax expense (benefit) 
Net (loss) earnings  

Other comprehensive (loss) earnings: 

Change in fair value of mortgage-backed securities 
Change in fair value of instrument specific credit risk 

Total comprehensive (loss) earnings 

For the Three Months Ended  

For the Year Ended  

    December 31,      September 30,      December 31,       December 31,      December 31,  

2019 

2019 

2018 

2019 

2018 

  $ 

 26,072    $ 
 2,973   
 353   
 753   
 220   
 30,371   

 31,073    $ 
 3,465   
 (9,755) 
 921   
 71   
 25,775   

 12,854    $ 
 7,807   
 (6,303) 
 1,192   
 15   
 15,565   

 98,830    $ 
 12,943   
 (24,911) 
 3,287   
 479   
 90,628   

 18,005   
 3,091   
 6,284   
 —   
 —   
 27,380   
 2,991   

 2,501   
 (2,388) 
 (3,964) 
 (3,851) 
 (860) 
 (183) 
 (677)  $ 

 (121) 
 474   
 (324)  $ 

 18,725   
 1,292   
 5,619   
 —   
 —   
 25,636   
 139   

 2,490   
 304   
 (1,724) 
 1,070   
 1,209   
 (230) 
 1,439    $ 

 107   
 72   
 1,618    $ 

 13,661   
 3,854   
 8,323   
 —   
 —   
 25,838   
 (10,273) 

 540   
 3,281   
 687   
 4,508   
 (5,765) 
 676   
 (6,441)  $ 

 —   
 (1,201) 
 (7,642)  $ 

  $ 

  $ 

 66,750   
 37,257   
 (3,625) 
 4,327   
 291   
 105,000   

 64,143   
 26,936   
 35,339   
 18,347   
 104,587   
 249,352   
 (144,352) 

 2,517   
 3,978   
 (2,549) 
 3,946   
 (140,406) 
 5,004   
 (145,410) 

 65,191   
 9,319   
 22,410   
 —   
 —   
 96,920   
 (6,292) 

 9,330   
 (1,429) 
 (9,831) 
 (1,930) 
 (8,222) 
 (245) 
 (7,977)  $ 

 —   
 909   
 (7,068)  $ 

 —   
 (3,141) 
 (148,551) 

Diluted weighted average common shares  
Diluted (loss) earnings per share 

 21,220   

 21,259   

 21,116   

 21,189   

  $ 

 (0.03)  $ 

 0.07    $ 

 (0.31)  $ 

 (0.38)  $ 

 21,026   
 (6.92) 

Status of Operations 

For the year ended 2019, net loss was $8.0 million, or $0.38 per diluted common share, as compared to net loss 
of $145.4 million, or $6.92 per diluted common share in 2018.  For the quarter ended December 31, 2019, net loss was 
$677 thousand, or $0.03 per diluted common share, as compared to net loss of $6.4 million, or $0.31 per diluted common 
share in the fourth quarter of 2018, and net earnings of $1.4 million, or $0.07 per diluted common share, in the third quarter 
of 2019.   

Net loss for the year ended December 31, 2019 as compared to the year ended December 31, 2018 decreased as 
a result of an increase in gain on sale of loans, net as well as a decrease in operating expenses and intangible asset and 
goodwill impairment charges partially offset by a mark-to-market decrease in fair value of our MSRs. The increase in gain 
on sale of loans for 2019 was due to origination volumes increasing to $4.5 billion, with margins of approximately 217 
bps as compared to $3.8 billion in originations in 2018, with margins of approximately 174 bps.  The increase in margins 
was a result of the significant drop in mortgage interest rates which began in the first quarter of 2019 and  led to wider gain 
on sale margins.  The primary driver of margin expansion  was an increase in our consumer direct originations, which 
increased to 77% of total originations in 2019 as compared to 48% of total originations during the same period in 2018.  
During 2019, operating expenses (personnel, business promotion and general, administrative and other) decreased to $96.9 
million from $126.4 million (excluding impairment) in 2018.  Additionally, the Company recorded intangible asset and 
goodwill impairment charges of $18.3 million and $104.6 million in 2018 while no impairment charges were recorded in 
2019. 

Non-GAAP Financial Measures 

For the year ended 2019, core earnings before tax (as defined below) were $15.8 million, or $0.75 per diluted 

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common share, as compared to core loss before tax of $34.8 million, or $1.65 per diluted common share, in 2018.  For the 
quarter  ended December 31, 2019,  core  earnings before  tax were  $1.8 million, or  $0.08  per diluted common  share,  as 
compared to core loss before tax of $6.6 million, or $0.31 per diluted common share, for the quarter ended December 31, 
2018. 

To  supplement  our  consolidated  financial  statements,  which  are  prepared  and  presented  in  accordance  with 
generally  accepted  accounting  principles  in  the  United  States  (GAAP),  we  use  the  following  non-GAAP  financial 
measures: core earnings (loss) before tax and diluted core earnings (loss) per share before tax.  Core earnings (loss) before 
tax and diluted core earnings (loss) per share before tax are financial measurements calculated by adjusting GAAP earnings 
before tax to exclude certain non-cash items, such as fair value adjustments and mark-to-market of mortgage servicing 
rights (MSRs), and legacy non-recurring expenses.  The fair value adjustments are non-cash items which management 
believes should be excluded when discussing our ongoing and future operations.  The Company believes that core earnings 
more accurately reflects the Company’s current business operations of mortgage originations and further aids our investors 
in understanding and analyzing our core operating results and comparing them among periods. These non-GAAP financial 
measures are not intended to be considered in isolation or as a substitute for net earnings (loss) before income taxes, net 
earnings (loss) or diluted earnings (loss) per share (EPS) prepared in accordance with GAAP.  The tables below provide a 
reconciliation of net (loss) earnings before tax and diluted earnings (loss) per share to non-GAAP core earnings (loss) 
before tax and diluted per share non-GAAP core earnings (loss) before tax: 

(in thousands, except per share data) 
Net (loss) earnings before tax: 

Change in fair value of mortgage servicing rights 
Change in fair value of long-term debt 
Change in fair value of net trust assets, including 

trust REO gains 

Legal settlements and professional fees, for legacy 

For the Three Months Ended  

For the Year Ended 

    December 31,      September 30,     December 31,      December 31,      December 31,  

2019 

2019 

  $ 

 (860)   $ 

 1,209   $ 

2018 
 (5,765)  $ 

2019 
 (8,222)  $ 

2018 

 (140,406)

 (3,694)  
 2,388  

 5,264  
 (304) 

 1,763  
 (3,281) 

 12,161 
 1,429 

 (22,857)
 (3,978)

 3,964  

 1,724  

 (687) 

 9,831 

 2,549 

matters 
Severance 
Intangible asset impairment 
Goodwill impairment 
Core earnings (loss) before tax 

 —  
 —  
 —  
 —  
 1,798   $ 

 —  
 —  
 —  
 —  
 7,893   $ 

 1,072  
 326  
 —  
 —  
 (6,572)  $ 

 50 
 539 
 — 
 — 
 15,788  $ 

 4,847 
 2,158 
 18,347 
 104,587 
 (34,753)

  $ 

Diluted weighted average common shares  
Diluted core earnings (loss) per share before tax 

 21,220  

 21,259  

 21,116  

 21,189 

  $ 

 0.08   $ 

 0.37   $ 

 (0.31)  $ 

 0.75  $ 

 21,026 
 (1.65)

Diluted (loss) earnings per share 
Adjustments: 

Income tax (benefit) expense 
Change in fair value of mortgage servicing rights 
Change in fair value of long-term debt 
Change in fair value of net trust assets, including 

trust REO gains (losses) 

Legal settlements and professional fees, for legacy 

matters 
Severance 
Intangible asset impairment 
Goodwill impairment 

Diluted core earnings (loss) per share before tax 

  $ 

Summary Highlights 

  $ 

 (0.03)   $ 

 0.07   $ 

 (0.31)  $ 

 (0.38)   $ 

 (6.92)

 (0.01)  
 (0.17)  
 0.11  

 (0.01) 
 0.24  
 (0.01) 

 0.03  
 0.09  
 (0.16) 

 (0.01)  
 0.58  
 0.07  

 0.24 
 (1.08)
 (0.18)

 0.18  

 0.08  

 (0.03) 

 0.46  

 0.12 

 —  
 —  
 —  
 —  
 0.08   $ 

 —  
 —  
 —  
 —  
 0.37   $ 

 0.05  
 0.02  
 —  
 —  
 (0.31)  $ 

 —  
 0.03  
 —  
 —  
 0.75   $ 

 0.23 
 0.10 
 0.87 
 4.97 
 (1.65)

•  Total mortgage originations volumes increased to $1.5 billion in the fourth quarter of 2019 and $4.5 billion 

in 2019 as compared to $632.1 million in the fourth quarter of 2018 and $3.8 billion in 2018. 

•  NonQM mortgage origination volumes decreased to $325.7 million in the fourth quarter of 2019 and $1.2 

billion in 2019 as compared to $397.4 million in the fourth quarter of 2018 and $1.3 billion in 2018. 

28 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
•  Mortgage servicing portfolio decreased to $4.9 billion at December 31, 2019 as compared to $6.2 billion at 

December 31, 2018. 

•  Gain on sale of loans increased to $98.8 million, with margins of approximately 217 bps for the year ended 
December 31, 2019 as compared to $66.8 million, with margins of approximately 174 bps for the year ended 
December 31, 2018. 

•  Servicing fees,  net  decreased  to  $12.9  million  during  the  year  ended December 31,  2019  as  compared  to 

$37.3 million during 2018. 

•  Operating expenses (excluding impairment) for 2019 decreased to $96.9 million from $126.4 million in 2018. 

Mortgage Lending 

During the year ended 2019, total originations increased 18% to $4.5 billion as compared to $3.8 billion in 2018.  
Retail originations represented the largest channel of originations with 77%, or $3.5 billion, of total originations in 2019.   

For the fourth quarter of 2019, our total originations increased to $1.5 billion, a 139% increase, as compared to 
$632.1 million for the fourth quarter of 2018.  The increase in originations from 2018 was a result of the continued drop 
in mortgage interest rates which began in the first quarter of 2019. 

(in millions) 
Originations by Channel: 

Retail 
Wholesale 
Correspondent 

Total originations 

For the year ended December 31,  

2019 

      % 

2018 

      % 

$ 

$ 

 3,505.7   
 816.3   
 226.8   
 4,548.8   

77 %    $ 
18  
5  

100 %    $ 

 1,842.2   
 877.9   
 1,119.5   
 3,839.6   

48 % 
23  
29  
100 % 

Our loan products primarily include conventional loans for Fannie Mae and Freddie Mac and government loans 

insured by FHA, VA and USDA. 

Originations by Loan Type: 

For the Year Ended December 31, 

(in millions) 
Conventional 
NonQM 
Government (1) 

Total originations 

Weighted average FICO (2) 
Weighted average LTV (3) 
Weighted average Coupon 
Avg. Loan size (in thousands) 

2019 
 3,123.3  
 1,241.5  
 184.0  
 4,548.8  

 743  
65.9%  
4.51%  
 362.0  

$ 

$ 

$ 

$ 

$ 

$ 

2018 
 1,263.2  
 1,300.9  
 1,275.5  
 3,839.6  

 707  
73.8%  
4.75%  
 313.2  

      % Change  

147 % 
(5) 
(86) 
18 % 

(1)  Includes government - insured loans including FHA, VA and USDA. 
(2)  FICO—Fair Isaac Corporation credit score. 
(3)  LTV—loan to value—measures ratio of loan balance to estimated property value based upon third party appraisal. 

We continue to believe there is an underserved mortgage market for borrowers with good credit who may not 
meet  the  qualified  mortgage  (QM) guidelines  set  out  by  the  Consumer  Financial  Protection  Bureau  (CFPB).  NonQM 
borrowers generally have a good credit history but income documentation that does not allow them to qualify for an agency 
loan,  such  as  a  self-employed  borrower.  We  have  established  strict  lending  guidelines,  including  determining  the 
prospective  borrowers’  ability  to  repay  the  mortgage,  which  we  believe  will  keep  delinquencies  and  foreclosures  at 
acceptable levels. We continue to refine our guidelines to expand our reach to the underserved market of credit worthy 
borrowers who can fully document and substantiate an ability to repay mortgage loans, but unable to obtain financing 
through traditional programs (QM loans).   

29 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
       
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
  
  
 
 
 
  
  
 
 
 
 
 
 
We invested in the capital structure of two securitizations in 2018 and an additional two during the first nine 
months of 2019, which were 100% backed by Impac NonQM collateral and the senior tranches received AAA ratings. 
During the fourth quarter of 2018 and throughout 2019, we expanded our investor relationships for NonQM which provides 
us with additional exit strategies for these nonconforming loans.  We view these developments as the next step in the 
evolution and maturity of the NonQM market, and further evidence of the acceptance of the Company’s NonQM product 
within both the primary and secondary markets, reflective of the quality, consistency and performance of our loans.  

In  the  fourth  quarter  of  2019,  the  origination  volume  of  NonQM  loans  was  $325.7  million,  or  22%  of  total 
originations, as compared to $397.4 million, or 63% of total originations, in the fourth quarter of 2018.  For the year ended 
December 31, 2019, the origination volume of NonQM loans was $1.2 billion, or 27% of total originations, as compared 
to $1.3 billion, or 34% of total originations, in 2018.  In 2019, the retail channel accounted for 21% of NonQM originations 
while the third-party origination (TPO) channels accounted for 79% of NonQM production.  In 2018, the retail channel 
accounted for 26% of NonQM originations, while the TPO channels accounted for 74% of NonQM production. 

For  the  year  ended  December 31,  2019,  refinance  volume  increased  $1.3  billion,  or  approximately  52%,  as 
compared to 2018. The increase was the result of the continued drop in mortgage interest rates which began in the first 
quarter of 2019.  Our purchase money transactions declined 45% to $735.8 million for the year ended December 31, 2019, 
as  compared  to  $1.3  billion  in  2018.    The  reduction  in  purchase  money  transactions  stems  from  the  combination  of 
increasing home prices in California which have contributed to a decline in home sales as well as the aforementioned 
significant drop in interest rates during 2019 which has substantially increased the demand to refinance. 

(in millions) 
Refinance 
Purchase 
Total originations 

For the Year Ended December 31,  

2019 

      % 

2018 

      % 

$ 

$ 

 3,813.0   
 735.8   
 4,548.8   

84 %   $ 
16  
100 %  $ 

 2,502.1   
 1,337.5   
 3,839.6   

65 % 
35  
100 % 

As  of  December 31, 2019,  we  have  approximately  1,030  approved  wholesale  relationships  with  mortgage 
brokerage  companies  and  are  approved  to  lend  in  47  states.  We  have  approximately  190  approved  correspondent 
relationships with banks, credit unions and mortgage companies and are approved to lend in 50 states; however, currently 
approximately 81% of our mortgage originations were generated from California in 2019. 

Mortgage Servicing 

The following table includes information about our mortgage servicing portfolio: 

(in millions) 
Freddie Mac 
Ginnie Mae 
Fannie Mae 
Other 

Total servicing portfolio 

Number of loans 
Weighted average Coupon 
Weighted average FICO 
Weighted average LTV 
Avg. Portfolio balance (in millions) 
Avg. Loan size (in thousands) 

(1)  Based on loan count. 

  At December 31,   % 60+ days    At December 31,   % 60+ days    
    delinquent (1)   

    delinquent (1)      

2019 

2018 

  $ 

  $ 

  $ 

 4,826.2  
 105.4  
 0.2  
 —  
 4,931.8  

 17,756   
3.93%   
 748   
63.0%   
 5,735.0   
 277.8   

0.47 %  $ 
2.41  
0.00  
0.00  
0.51 %  $ 

$ 

 6,165.1  
 51.2  
 —  
 1.8  
 6,218.1  

 21,260   
3.96%   
 749   
63.2%   
 15,306.1   
 292.5   

0.25 % 
0.53  
0.00  
0.00  
0.25 %  

At December 31 2019, the mortgage servicing portfolio decreased to $4.9 billion as compared to $6.2 billion at 
December 31, 2018. The decrease was due to a shift in strategy during the third and fourth quarters of 2018 to direct our 
efforts  on  repositioning  the  Company  by  focusing  on  our  core  NonQM  lending  business  and  strengthen  our  liquidity 
position.  During  2018,  the  mortgage  servicing  portfolio  decreased  approximately  $10.1  billion  as  we  completed  two 
servicing sales of approximately $10.5 billion in UPB of FNMA and GNMA mortgage servicing rights during the fourth 

30 

 
 
 
     
     
  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
  
  
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
  
 
 
  
 
 
 
  
 
 
  
 
 
 
 
 
 
 
quarter.  During 2019, we continued to selectively retain mortgage servicing as well as increase whole loan sales on a 
servicing released basis to investors.  As a result of retaining a smaller portion of servicing on loans sold to third parties 
the  runoff  of  the  portfolio  exceeded  the  servicing  retained.  The  servicing  portfolio  generated  net  servicing  fees  of 
$12.9 million for the year ended December 31, 2019, a 65% decrease over the net servicing fees of $37.3 million for the 
year ended December 31, 2018, as a result of the aforementioned mortgage servicing sales in 2018.  Delinquencies within 
the servicing portfolio  have remained low at 0.51% for 60+ days delinquent as of December 31, 2019 as compared to 
0.25% as of December 31, 2018.   

Real Estate Services 

We provide portfolio loss mitigation and real estate services including real estate owned (REO) surveillance and 
disposition services, default surveillance and loss recovery services, short sale and real estate brokerage services, portfolio 
monitoring  and  reporting  services.  The  source  of  revenue  for  this  segment  is  primarily  from  the  long - term  mortgage 
portfolio, along with a small number of third party clients as well. 

The real estate services segment continues to be profitable and posted net earnings of $1.9 million and $2.2 million 
for the years ended December 31, 2019 and 2018. As the long - term mortgage portfolio continues to decline, we expect 
real estate services and the related revenues to decline. 

Long - Term Mortgage Portfolio 

The  long - term  mortgage  portfolio  primarily  includes  a) the  residual  interests  in  securitizations,  b) master 

servicing rights from the securitizations and c) long - term debt. 

Although we have seen some stabilization and improvement in defaults, the portfolio is expected to continue to 
suffer losses and may continue for the foreseeable future.  Such losses have been included in estimating the fair value of 
the related securitized mortgage collateral and borrowings. 

For  the  year  ended  December 31, 2019,  our  residual  interest  in  securitizations  (represented  by  the  difference 
between total trust assets and total trust liabilities) generated cash flows of $1.4 million as compared to $5.1 million for 
the year ended December 31, 2018. The decrease in cash flows from our residual interest in securitizations during 2019 
was due to an increase in prepayments and losses as well as a reduction due to recoveries on one multi-family trust in 2018.  
At December 31, 2019, our residual interest in securitizations (represented by the difference between total trust assets and 
total trust liabilities) decreased to $15.5 million compared to $17.4 million at December 31, 2018. The decrease in residual 
fair value at December 31, 2019 was the result of an increase in prepayment and loss assumptions partially offset by a 
decrease in LIBOR during 2019 as compared to 2018. 

For additional information regarding the long - term mortgage portfolio refer to Financial Condition and Results 

of Operations below. 

Corporate 

The  corporate  segment  includes  all  corporate  services  groups,  public  company  costs  as  well  as  debt  expense 
related to the Convertible Notes and capital leases. This corporate services group supports all operating segments. A portion 
of the corporate services costs are allocated to the operating segments. The costs associated with being a public company, 
unused space for growth as well as the interest expense related to the Convertible Notes and capital leases is not allocated 
to our operating segments and remains in this segment. 

For additional information regarding the corporate segment refer to Results of Operations by Business Segment 

below. 

Critical Accounting Policies 

We define critical accounting policies as those that are important to the portrayal of our financial condition and 
results of operations. Our critical accounting policies require management to make difficult and complex judgments that 
rely on estimates about the effect of matters that are inherently uncertain due to the effect of changing market conditions 
and/or consumer behavior. In determining which accounting policies meet this definition, we considered our policies with 

31 

respect to the valuation of our assets and liabilities and estimates and assumptions used in determining those valuations. 
We  believe  the  most  critical  accounting  issues  that  require  the  most  complex  and  difficult  judgments  and  that  are 
particularly susceptible to significant change to our financial condition and results of operations include the following: 

• 

• 

• 

• 

• 

fair value measurements; 

variable interest entities and transfers of financial assets and liabilities; 

repurchase reserve; 

interest income and interest expense; and 

income taxes. 

Fair Value Measurements 

Financial Accounting Standards Board—Accounting Standards Codification FASB ASC 820 - 10 - 35 defines fair 
value, establishes a framework for measuring fair value and outlines a fair value hierarchy based on the inputs to valuation 
techniques used to measure fair value. Fair value is defined as the price that would be received to sell an asset or paid to 
transfer a liability in an orderly transaction between market participants at the measurement date (also referred to as an 
exit  price).  Fair  value  measurements  are  categorized  into  a  three - level  hierarchy  based  on  the  extent  to  which  the 
measurement relies on observable market inputs in measuring fair value. Level 1, which is the highest priority in the fair 
value hierarchy, is based on unadjusted quoted prices in active markets for identical assets or liabilities. Level 2 is based 
on observable market - based inputs, other than quoted prices, in active markets for similar assets or liabilities. Level 3, 
which is the lowest priority in the fair value hierarchy, is based on unobservable inputs. Assets and liabilities are classified 
within this hierarchy in their entirety based on the lowest level of any input that is significant to the fair value measurement. 

The use of fair value to measure our financial instruments is fundamental to our financial statements and is a 
critical accounting estimate because a substantial portion of our assets and liabilities are recorded at estimated fair value. 
Financial instruments classified as Level 3 are generally based on unobservable inputs, and the process to determine fair 
value  is  generally  more  subjective  and  involves  a  high  degree  of  management  judgment  and  assumptions.  These 
assumptions may have a significant effect on our estimates of fair value, and the use of different assumptions, as well as 
changes  in  market  conditions  and  interest  rates,  could  have  a  material  effect  on  our  results  of  operations  or  financial 
condition. 

Mortgage loans held - for - sale—We elected to carry our mortgage loans held - for - sale originated or acquired from 
the mortgage lending operation at fair value. Fair value is based on quoted market prices, where available, prices for other 
traded mortgage loans with similar characteristics, and purchase commitments and bid information received from market 
participants. 

Mortgage servicing rights—We elected to carry all of our mortgage servicing rights arising from our mortgage 
lending operation at fair value. The fair value of mortgage servicing rights is based upon a discounted cash flow model. 
The valuation model incorporates assumptions that market participants would use in estimating the fair value of servicing. 
These  assumptions  include  estimates  of  prepayment  speeds,  discount  rate,  cost  to  service,  escrow  account  earnings, 
contractual servicing fee income, prepayment and late fees, among other considerations. 

Derivative financial instruments—We utilize certain derivative instruments in the ordinary course of our business 
to  manage  our  exposure  to  changes  in  interest  rates.  These  derivative  instruments  include  to-be-announced  MBS  and 
forward  loan  sale  commitments  (TBA  MBS  or  Hedging  Instruments).  We  also  issue  interest  rate  lock  commitments 
(IRLCs) to borrowers in connection with single family mortgage loan originations. We recognize all derivative instruments 
at fair value. The estimated fair value of IRLCs are based on underlying loan types with similar characteristics using the 
TBA MBS market, which is actively quoted and easily validated through external sources. The data inputs used in this 
valuation include, but are not limited to, loan type, underlying loan amount, note rate, loan program, and expected sale 
date of the loan, adjusted for current market conditions. These valuations are adjusted at the loan level to consider the 
servicing release premium and loan pricing adjustments specific to each loan. For all IRLCs, the base value is then adjusted 
for  the  anticipated  current  secondary  market  prices  for  underlying  loans  and  estimated  servicing  value  with  similar 
coupons, maturities and credit quality, subject to the anticipated loan funding probability (Pull through Rate).  The fair 

32 

value of the Hedging Instruments is based on the actively quoted TBA MBS market using observable inputs related to 
characteristics of the underlying MBS stratified by product, coupon and settlement date and are recorded in other liabilities 
in the consolidated balance sheets. The initial and subsequent changes in value of IRLCs and forward sale commitments 
are a component of gain on sale of loans, net in the consolidated statements of operations and comprehensive loss. 

Long - term debt—Long - term debt (consisting of junior subordinated notes) is reported at fair value within the 
long - term  mortgage  portfolio.  These  securities  are  measured  based  upon  an  analysis  prepared  by  management,  which 
utilizes a discounted cash flow analysis which takes into consideration our credit risk. Unrealized gains and losses are 
recognized in earnings in the accompanying consolidated statements of operations and comprehensive loss as change in 
fair value of long - term debt. Our estimate of the fair value of the long - term debt requires us to exercise significant judgment 
as to the timing and amount of the future obligation. Changes in assumptions resulting from changes in our credit risk 
profile will affect the estimated fair value of the long - term debt and those changes are recorded as a component of net 
earnings. A change in assumptions associated with the improvement in our credit risk profile could result in a significant 
increase in the estimated fair value of the long - term debt which would result in a significant charge to net earnings. 

Variable Interest Entities and Transfers of Financial Assets and Liabilities 

Historically, we securitized mortgages in the form of collateralized mortgage obligations (CMO), which were 
consolidated and accounted for as secured borrowings for financial statement purposes. We also securitized mortgages in 
the  form  of  real  estate  mortgage  investment  conduits  (REMICs),  which  were  either  consolidated  or  unconsolidated 
depending on the design of the securitization structure. CMO and certain REMIC securitizations contained structural terms 
that  resulted  in  the  transferee  (securitization  trust)  to  not  be  a  qualifying  special  purpose  entity  (QSPE),  therefore  we 
consolidated  the  variable  interest  entity  (VIE)  as  we  are  the  primary  beneficiary  of  the  sole  residual  interest  in  each 
securitization trust. Generally, this was achieved by including terms in the securitization agreements that gave us the ability 
to  unilaterally  cause  the  securitization  trust  to  return  specific  mortgages,  other  than  through  a  clean  - up  call.  Amounts 
consolidated are included in trust assets and liabilities as securitized mortgage collateral, real estate owned and securitized 
mortgage borrowings in the accompanying consolidated balance sheets. 

Securitizations  that  are  structured  as  secured  borrowings,  we  recognize  interest  income  over  the  life  of  the 
securitized mortgage collateral and interest expense incurred for the securitized mortgage borrowings. We refer to these 
transactions as consolidated securitizations. The mortgage loans collateralizing the debt securities for these financings are 
included in securitized mortgage trust assets and the debt securities payable to investors in these securitizations are included 
in securitized mortgage trust liabilities in our consolidated balance sheets. 

Investors in the securities issued by the securitization trust have no recourse to our non - securitized assets or to us 
and have no ability to require us to provide additional assets, but rather have recourse only to the assets transferred to the 
trust.  These  securitizations  are  evaluated  for  consolidation  based  on  the  provisions  of  FASB  ASC 810 - 10 - 25,  which 
eliminated  the  concept of  a QSPE  and  changed  the  approach  to determine  a securitization  trust’s primary  beneficiary. 
Amounts consolidated are included in trust assets and liabilities as securitized mortgage collateral, real estate owned and 
securitized mortgage borrowings in the accompanying consolidated balance sheets. 

Repurchase Reserve 

When we sell loans through whole loan sales we are required to make normal and customary representations and 
warranties about the loans to the purchaser. Our whole loan sale agreements generally require us to repurchase loans if we 
breach a representation or warranty given to the loan purchaser. In addition, we may be required to repurchase loans as a 
result of borrower fraud or if a payment default occurs on a mortgage loan shortly after its sale. 

Investors  may  request  us  to  repurchase  loans  or  to  indemnify  them  against  losses  on  certain  loans  which  the 
investors believe either do not comply with applicable representations or warranties or defaulted shortly after its purchase. 
Upon  completion  of  our  investigation  regarding  the  investor  claims,  we  may  reject  the  investor  claim,  repurchase  or 
provide indemnification on certain loans, as appropriate. We maintain a liability reserve for expected losses on dispositions 
of loans expected to be repurchased or on which indemnification is expected to be provided. We regularly evaluate the 
adequacy  of  this  repurchase  liability  reserve  based  on  trends  in  repurchase  and  indemnification  requests,  actual  loss 
experience, settlement negotiations, and other relevant factors including economic conditions. 

33 

We  record  a  provision  for  losses  relating  to  such  representations  and  warranties  as  part  of  each  loan  sale 
transaction. The method used to estimate the liability for representations and warranties is a function of the representations 
and warranties given and considers a combination of factors, including, but not limited to, estimated future defaults and 
loan repurchase rates and the potential severity of loss in the event of defaults and the probability of reimbursement by the 
correspondent loan seller. We establish a liability at the time loans are sold and continually update our estimated repurchase 
liability.  The  level  of  the  repurchase  liability  for  representations  and  warranties  is  difficult  to  estimate  and  requires 
considerable  management  judgment.  The  level  of  mortgage  loan  repurchase  losses  is  dependent  on  economic  factors, 
investor demand strategies, and other external conditions that may change over the lives of the underlying loans. 

Interest Income and Interest Expense 

Interest income on securitized mortgage collateral and interest expense on securitized mortgage borrowings are 
recorded using the effective interest method for the period based on the previous quarter - end’s estimated fair value. Interest 
expense on long - term debt is recorded using the effective interest method based on estimated future interest rates and cash 
flows. 

Income Taxes 

Provision for income taxes is calculated using the asset and liability method, which requires the recognition of 
deferred  income  taxes.  Deferred  tax  assets  and  liabilities  are  recognized  and  reflect  the  net  tax  effect  of  temporary 
differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used 
for  income  tax  purposes  and certain  changes  in  the valuation  allowance.  Deferred  tax assets  are recognized  subject  to 
management’s judgment that realization is more likely than not. A valuation allowance is recognized for a deferred tax 
asset if, based on the weight of the available evidence, it is more likely than not that some portion of the deferred tax asset 
will not be realized. In making such judgments, significant weight is given to evidence that can be objectively verified. 
We provide a valuation allowance against deferred tax assets if, based on available evidence, it is more likely than not that 
some portion or all of the deferred tax assets will not be realized. In determining the adequacy of the valuation allowance, 
we consider all forms of evidence, including: (1) historic earnings or losses; (2) the ability to realize deferred tax assets 
through  carry  back  to  prior  periods;  (3) anticipated  taxable  income  resulting  from  the  reversal  of  taxable  temporary 
differences; (4) tax planning strategies; and (5) anticipated future earnings exclusive of the reversal of taxable temporary 
differences. 

34 

Financial Condition and Results of Operations 

Financial Condition 

For the years ended December 31, 2019 and 2018  

The following table shows the condensed consolidated balance sheets for the following periods: 

(in thousands, except per share data) 

ASSETS 

Cash 
Restricted cash 
Mortgage loans held-for-sale 
Mortgage servicing rights 
Securitized mortgage trust assets 
Other assets 

Total assets 

LIABILITIES & EQUITY 

Warehouse borrowings 
Convertible notes 
Long-term debt (Par value; $62,000) 
Securitized mortgage trust liabilities 
Repurchase reserve 
Other liabilities 

Total liabilities 
Total equity 
Total liabilities and stockholders’ equity 

     December 31,       December 31,       

2019 

2018 

Increase 
(Decrease)    Change  

      % 

  $ 

 24,666   $ 
 12,466  
 782,143  
 41,470  
    2,634,746  
 50,788  

  $   3,546,279   $ 

 23,200   $ 

 6,989  
 353,601  
 64,728  
 3,165,590  
 33,835  

 1,466   
 5,477   
 428,542   
 (23,258)   
 (530,844)   
 16,953   
 3,647,943   $   (101,664)   

  $ 

 701,563   $ 
 24,996  
 45,434  
    2,619,210  
 8,969  
 41,870  
    3,442,042  
 104,237  

  $   3,546,279   $ 

 284,137   $ 
 24,985  
 44,856  
 3,148,215  
 7,657  
 27,918  
 3,537,768  
 110,175  

 417,426   
 11   
 578   
 (529,005)   
 1,312   
 13,952   
 (95,726)   
 (5,938)   
 3,647,943   $   (101,664)   

6 % 
78  
121  
(36) 
(17) 
50  
(3)% 

147 % 
0  
1  
(17) 
17  
50  
(3) 
(5) 
(3)% 

(6)% 
(6)% 

Book value per share 
Tangible Book value per share 

  $ 
  $ 

4.90 
4.90 

$ 
$ 

5.22   $ 
5.22   $ 

 (0.32)  
 (0.32)  

At  December 31, 2019,  cash  increased  to  $24.7 million  from  $23.2 million  at  December 31, 2018.  Significant 
cash inflows affecting cash were primarily attributed to increased mortgage loans sales servicing released which generate 
more cash and liquidity, mortgage servicing income, the sale of mortgage backed securities, real estate services fees and 
residual interest cash flows.   Significant outflows affecting cash were the payment of operating expenses, paydown of 
high cost warehouse borrowings, repayment of MSR financings and investment in MSRs.  

Mortgage loans held - for - sale increased $428.5 million to $782.1 million at December 31, 2019 as compared to 
$353.6 million at December 31, 2018. The increase was due to $4.5 billion in originations partially offset by $4.1 billion 
in loan sales.  

Mortgage  servicing  rights  decreased  $23.3 million  to  $41.5 million  at  December 31, 2019  as  compared  to 
$64.7 million  at  December 31, 2018.  The  decrease  was  primarily  due  to  mark-to-market  decreases  in  fair  value  of 
$25.8 million, which includes the change in fair value associated with principal reductions as well as prepayments. Partially 
offsetting the reduction in fair value were additions of $2.5 million from servicing retained loan sales of $290.7 million. 
At December 31, 2019, we serviced $4.9 billion in UPB for others as compared to $6.2 billion at December 31, 2018. 

In January 2019, we adopted ASU No. 2016 - 02, Leases, which requires the majority of leases to be recognized 
on the consolidated balance sheets. We adopted ASU No. 2016 - 02 using the modified retrospective transition approach 
and elected the practical expedients transition option to recognize the adjustment in the period of adoption rather than in 
the earliest period presented.  As a result, adoption of the new guidance resulted in the initial recognition of right of use 
(ROU)  assets  of  $19.7  million  (net  of  the  reversal  of  $3.8  million  deferred  rent  liability)  and  lease  liabilities  of 

35 

 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
 
  
  
  
 
 
 
 
   
 
   
 
 
 
  
  
  
 
  
  
  
 
  
  
 
  
  
  
 
  
  
  
 
  
  
 
  
  
  
 
 
   
 
   
 
   
 
 
 
$23.4 million in the consolidated balance sheets within other assets and other liabilities, respectively.   

Warehouse  borrowings  increased  $417.4 million  to  $701.6 million  at  December 31, 2019  as  compared  to 
$284.1 million at December 31, 2018. The increase was due to a $428.5 million increase in mortgage loans held - for - sale 
at December 31, 2019 as compared to December 31, 2018.  During 2019, we increased our total borrowing capacity to 
$1.7 billion as compared to $900.0 million at December 31, 2018. 

We have a MSR financing facility of $60.0 million.  This facility allows us to borrow up to 60% of the fair market 
value of Freddie Mac and Ginnie Mae (subject to an acknowledgment agreement) pledged mortgage servicing rights. At 
December 31, 2019, there were no outstanding borrowings under this facility and we had approximately $24.4 million of 
available financing based on the fair market value of our mortgage servicing rights. 

Repurchase reserve increased $1.3 million to $9.0 million at December 31, 2019 as compared to $7.7 million at 
December 31, 2018.  The increase was due to a $5.5 million provision for repurchase as a result of an increase in our early 
payoff  reserve  as  well  as  expected  future  losses,  partially  offset  by  $4.2  million  in  settlements  primarily  related  to 
repurchased loans as well as refunds of premiums to investors for early payoffs on loans sold.   

Book value per share decreased 6% to $4.90 at December 31, 2019 as compared to $5.22 at December 31, 2018. 
Book  value  per  common  share  decreased  11%  to  $2.47  as  of  December 31, 2019,  as  compared  to  $2.77  as  of 
December 31, 2018 (inclusive of the remaining $67.8 million of liquidation preference on our preferred stock).  In the 
event we are not successful in appealing the Preferred B litigation, inclusive of the Preferred B stock cumulative undeclared 
dividends in arrears of $16.0 million, common book value per share was $1.72 at December 31, 2019. 

The  changes  in  total  assets  and  liabilities  are  primarily  attributable  to  decreases  in  our  trust  assets  and  trust 

liabilities as summarized below. 

     December 31,        December 31,       

2019 

2018 

Increase 
(Decrease) 

      % 

Change    

Securitized mortgage collateral 
Other trust assets 

Total trust assets 

  $   2,628,064   $   3,157,071   $ 

 6,682  
 2,634,746  

 8,519  
 3,165,590  

Securitized mortgage borrowings 

Total trust liabilities 
Residual interests in securitizations 

  $   2,619,210   $   3,148,215   $ 

 2,619,210  

 3,148,215  

  $ 

 15,536   $ 

 17,375   $ 

 (529,007)  
 (1,837)  
 (530,844)  

 (529,005)  
 (529,005)  
 (1,839)  

(17)% 
(22) 
(17) 

(17)% 
(17) 
(11)% 

Since the consolidated securitization trusts are nonrecourse to us, trust assets and liabilities have been netted in 
the  table  above  to  present  our  interest  in  these  trusts  more  simply,  which  are  considered  the  residual  interests  in 
securitizations. The residual interests are represented by the fair value of securitized mortgage collateral and real estate 
owned, offset by the fair value of securitized mortgage borrowings. We receive cash flows from our residual interests in 
securitizations  to  the  extent  they  are  available  after  required  distributions  to  bondholders  and  maintaining  specified 
overcollateralization levels and other specified parameters (such as maximum delinquency and cumulative default) within 
the trusts. The estimated fair value of the residual interests, represented by the difference in the fair value of total trust 
assets and total trust liabilities, was $15.5 million at December 31, 2019 compared to $17.4 million at December 31, 2018. 
The decrease in residual fair value was the result of an increase in prepayment and loss assumptions partially offset by a 
decrease in LIBOR during 2019 as compared to 2018. 

We  update  our  collateral  assumptions  quarterly  based  on  recent  delinquency,  default,  prepayment  and  loss 
experience. Additionally, we update the forward interest rates and investor yield (discount rate) assumptions based on 
information  derived  from  market  participants.  During  the  year  ended  December 31, 2019,  actual  losses  were  slightly 
elevated as compared to forecasted losses for the majority of trusts, including those with residual value.  Principal payments 
and liquidations of securitized mortgage collateral and securitized mortgage borrowings also contributed to the reduction 
in trust assets and liabilities.  

•  The estimated fair value of securitized mortgage collateral decreased $529.0 million during 2019 primarily due 
to  reductions  in  principal  from  borrower  payments  and  transfers  of  loans  to  REO  for  single - family  and 
multi - family  collateral.  Additionally,  other  trust  assets  decreased  $1.8  million  during  the  year  ended 

36 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
  
  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
  
  
  
December 31, 2019, primarily due to a decrease of $22.6 million in REO from liquidations and a $6.4 million 
decrease in the net realizable value (NRV) of REO. Partially offsetting the decrease in REO was an increase in 
REO from foreclosures of $27.2 million for the year ended December 31, 2019. 

•  The estimated fair value of securitized mortgage borrowings decreased $529.0 million during 2019 primarily due 
to reductions in principal balances from principal payments during the period for single-family and multi-family 
collateral as well as a decrease in loss assumptions. 

Prior to 2008, we securitized mortgage loans by transferring originated and acquired residential single - family 
mortgage loans and multi - family commercial loans (the “transferred assets”) into non - recourse bankruptcy remote trusts 
which in turn issued tranches of bonds to investors supported only by the cash flows of the transferred assets. Because the 
assets and liabilities in the securitizations are nonrecourse to us, the bondholders cannot look to us for repayment of their 
bonds in the event of a shortfall. These securitizations were structured to include interest rate derivatives. We retained the 
residual interest in each trust, and in most cases would perform the master servicing function. A trustee and sub - servicer, 
unrelated to us, was utilized for each securitization. Cash flows from the loans (the loan payments as well as liquidation 
of foreclosed real estate properties) collected by the loan sub - servicer are remitted to us, the master servicer. The master 
servicer remits payments to the trustee who remits payments to the bondholders (investors). The sub - servicer collects loan 
payments and performs loss mitigation activities for defaulted loans. These activities include foreclosing on properties 
securing defaulted loans, which results in REO. Our real estate services segment also performs loss mitigation activities 
for loans within the portfolio. 

For the trusts we consolidate, the loans are included in the consolidated balance sheets as “securitized mortgage 
trust assets”, the foreclosed loans are included in the consolidated balance sheets as “real estate owned” and the various 
bond tranches owned by investors are included in the consolidated balance sheets as “securitized mortgage trust liabilities.” 
To the extent there is excess overcollateralization (as defined in the securitization agreements) in these securitization trusts, 
we receive cash flows from the excess interest collected monthly from the residual interest we own. Because (i) we elected 
the fair value option on the securitized mortgage collateral, securitized mortgage borrowings, and (ii) real estate owned is 
reflected at NRV, which closely approximates fair market value, the net of the trust assets and trust liabilities represents 
the estimated fair value of the residual interests we own. 

To  estimate  fair  value  of  the  assets  and  liabilities  within  the  securitization  trusts  each  reporting  period, 
management uses an industry standard valuation and analytical model that is updated monthly with current collateral, real 
estate, derivative, bond and cost (servicer, trustee, etc.) information for each securitization trust. We employ an internal 
process to validate the accuracy of the model as well as the data within this model. Forecasted assumptions sometimes 
referred to as “curves,” for defaults, loss severity, interest rates (LIBOR, which is currently available for periods beyond 
2021, however there is a likelihood that this information may no longer be available in the near future) and prepayments 
are  inputted  into  the  valuation  model  for  each  securitization  trust.  We  hire  third - party  market  participants  to  provide 
forecasted curves for the aforementioned assumptions for each of the securitizations. Management employs a process to 
qualitatively and quantitatively review the assumption curves for reasonableness using other information gathered from 
the mortgage and real estate market (i.e., third party home price indices, published industry reports discussing regional 
mortgage and commercial loan performance and delinquency) as well as actual default and foreclosure information for 
each trust from the respective trustees. 

We use the valuation model to generate the expected cash flows to be collected from the trust assets and the 
expected required bondholder distribution (trust liabilities). To the extent that the trusts are over collateralized, we may 
receive the excess interest as the holder of the residual interest. The information above provides us with the future expected 
cash flows for the securitized mortgage collateral, real estate owned, securitized mortgage borrowings, and the residual 
interests. 

To determine the discount rates to apply to these cash flows, we gather information from the bond pricing services 
and other market participants regarding estimated investor required yields for each bond tranche. Based on that information 
and  the  collateral  type  and  vintage,  we  determine  an  acceptable  range  of  expected  yields  an  investor  would  require 
including an appropriate risk premium for each bond tranche. We use the blended yield of the bond tranches together with 
the residual interests to determine an appropriate yield for the securitized mortgage collateral in each securitization.  

37 

The following table presents changes in the trust assets and trust liabilities for the year ended December 31, 2019: 

  Level 3 Recurring Fair  
Value Measurement   

Securitized 
mortgage 
collateral 

  NRV (1)   
      Real 
estate 
owned 

Total trust   
assets 

TRUST LIABILITIES  

Level 3 Recurring Fair  
Value Measurement   
Securitized 
mortgage 
borrowings 

  $ 

 3,157,071    $ 

 8,519    $   3,165,590   

$ 

 (3,148,215)  $ 

Net 
trust  
assets 
 17,375 

 11,279   
 —   

 —   
 —   

 11,279   
 —   

 —   
 (38,127) 

 11,279 
 (38,127)

 52,499   
 —   
 63,778   
 —   
 (592,785) 
 2,628,064    $ 

 52,499   
 —   
 (6,434) 
 (6,434) 
 57,344   
 (6,434) 
 —   
 —   
 4,597   
 (588,188) 
 6,682    $   2,634,746   

$ 

 (55,896) 
 —   
 (94,023) 
 —   
 623,028   
 (2,619,210)  $ 

 (3,397)
 (6,434)
 (36,679)
 — 
 34,840 
 15,536 

Recorded fair value at December 31, 2018 
Total gains/(losses) included in earnings: 
Interest income 
Interest expense 
Change in FV of net trust assets, excluding 

REO (1) 

Losses from REO – not at FV but at NRV (2) 
Total gains (losses) included in earnings 
Transfers in and/or out of level 3 
Purchases, issuances and settlements 
Recorded fair value at December 31, 2019 

  $ 

(1)  Accounted for at net realizable value. 
(2)  Included  in  other  income  (expense)  in  the  consolidated  statements  of  operations  and  comprehensive  loss  for  the  year  ended 

December 31, 2019. 

Inclusive of losses from REO, total trust assets above reflect a net gain of $46.1 million as a result of an increase 
in fair value from securitized mortgage collateral and other trust assets of $52.5 million partially offset by losses from REO 
of $6.4 million. Net losses on trust liabilities were $55.9 million from the increase in fair value of securitized mortgage 
borrowings. As a result, change in fair value of net trust assets, including trust REO gains and losses reflect a decrease of 
$9.8 million for the year ended December 31, 2019. 

The  table  below  reflects  the  net  trust  assets  as  a  percentage  of  total  trust  assets  (residual  interests  in 

securitizations): 

Net trust assets 
Total trust assets 
Net trust assets as a percentage of total trust assets 

  December 31,  

  $ 

2019 
 15,536  
 2,634,746  

  December 31,    
2018 
 17,375  
 3,165,590  

$ 

0.59 %     

0.55 % 

For the year ended December 31, 2019, the estimated fair value of the net trust assets increased as a percentage 
of  total  trust  assets.  The  increase  was  primarily  due  to  a  decrease  in  LIBOR  throughout  2019  causing  an  increase  in 
prepayments of trust assets.  The increase in prepayments caused a greater reduction in the UPB of trust assets than the 
residual fair value as the UPB is significantly higher in the later vintage deals with little to no residual fair value.    

Since the consolidated securitization trusts are nonrecourse to us, our economic risk is limited to our residual 
interests in these securitization trusts. Therefore, in the following table we have netted trust assets and trust liabilities to 
present  these  residual  interests  more  simply.  Our  residual  interests  in  securitizations  are  segregated  between  our 
single - family (SF) residential and multi - family (MF) residential portfolios and are represented by the difference between 
trust assets and trust liabilities. 

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The following tables present the estimated fair value of our residual interests by securitization vintage year and 

other related assumptions used to derive these values at December 31, 2019 and December 31, 2018: 

  Estimated Fair Value of Residual   

Interests by Vintage Year at 
December 31, 2019 

Estimated Fair Value of Residual    
Interests by Vintage Year at 
December 31, 2018 

Origination Year 
2002 - 2003 (1) 
2004 
2005 
2006 
Total 

  $ 

SF 
 8,075  
 3,386  
 —  
 —  
  $  11,461  

      MF 
$ 

      Total 

$ 

 8,679  
 4,095  
 88  
 2,674  
$  15,536  

 604  
 709  
 88  
 2,674  
 4,075  
 11.4 %   
 17.2  

$ 

SF 
$  10,097  
 1,554  
 2  
 —  
$  11,653  

      MF 
$ 

      Total 

 617  
 668  
 2  
 4,435  
 5,722  

$  10,714  
 2,222  
 4  
 4,435  
$  17,375  

$ 

Weighted avg. prepayment rate 
Weighted avg. discount rate 

 10.5 %    
 18.0  

 10.6 %   
 17.8  

 8.2 %   
 16.3  

 6.2 %   
 18.2  

 8.0 % 
 16.9  

(1)  2002 - 2003 vintage year includes CMO 2007 - A, since the majority of the mortgages collateralized in this securitization were 

originated during this period. 

(2)  The estimated fair values of residual interests in vintage years 2005 through 2007 is reflective of higher estimated future losses and 

investor yield requirements compared to earlier vintage years. 

We utilize a number of assumptions to value securitized mortgage collateral, securitized mortgage borrowings 
and  residual  interests.  These  assumptions  include  estimated  collateral  default  rates  and  loss  severities  (credit  losses), 
collateral  prepayment  rates,  forward  interest  rates  and  investor  yields  (discount  rates).  We  use  the  same  collateral 
assumptions  for  securitized  mortgage  collateral  and  securitized  mortgage  borrowings  as  the  collateral  assumptions 
determine collateral cash flows which are used to pay interest and principal for securitized mortgage borrowings and excess 
spread,  if  any,  to  the  residual  interests.  However,  we  use  different  investor  yields  (discount  rates)  assumptions  for 
securitized mortgage collateral and securitized mortgage borrowings and the discount rates used for residual interests based 
on underlying collateral characteristics, vintage year, assumed risk and market participant assumptions. 

The  table  below  reflects  the  estimated  future  credit  losses  and  investor  yield  requirements  for  trust  assets  by 

product (SF and MF) and securitization vintage at December 31, 2019: 

2002 - 2003 
2004 
2005 
2006 
2007 

Estimated Future  
Losses (1) 

SF 

      MF 

Investor Yield  
Requirement (2) 
      MF 
SF 

 7 %   
 5  
 6  
 12  
 14  

* (3)
* (3)
* (3)
* (3)
* (3)

 5 %   
 4  
 4  
 4  
 4  

 8 % 
 5  
 3  
 4  
 2  

(1)  Estimated future losses derived by dividing future projected losses by unpaid principal balances at December 31, 2019. 
(2)  Investor yield requirements represent our estimate of the yield third - party market participants would require to price our trust assets 

and liabilities given our prepayment, credit loss and forward interest rate assumptions. 

(3)  Represents less than 1%. 

Despite the increase in housing prices through December 31, 2019, housing prices in many parts of the country 
are still at levels which has significantly reduced or eliminated equity for loans originated after 2003. Future loss estimates 
are significantly higher for mortgage loans included in securitization vintages after 2005 which reflect severe home price 
deterioration and defaults experienced with mortgages originated during these periods. 

Long - Term Mortgage Portfolio Credit Quality 

We  use  the  Mortgage  Bankers  Association  (MBA)  method  to  define  delinquency  as  a  contractually  required 
payment being 30 or more days past due. We measure delinquencies from the date of the last payment due date in which 
a payment was received. Delinquencies for loans 60 days late or greater, foreclosures and delinquent bankruptcies were 
$511.3 million or 17.2% of the long - term mortgage portfolio as of December 31, 2019, as compared to $595.5 million or 
16.4% as of December 31, 2018. 

39 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
     
     
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
     
     
  
  
  
  
  
  
 
The following table summarizes the unpaid principal balances of loans in our mortgage portfolio, included within 
securitized  mortgage  collateral,  that  were  60  or  more  days  delinquent  (utilizing  the  MBA  method)  as  of  the  periods 
indicated: 

Securitized mortgage collateral 
60 - 89 days delinquent 
90 or more days delinquent 
Foreclosures (1) 
Delinquent bankruptcies (2) 

Total 60 or more days delinquent 
Total collateral 

      December 31,       
2019 

$ 

$ 
$ 

 88,553   
 191,781   
 155,082   
 75,880   
 511,296   
 2,964,654   

(1)  Represents properties in the process of foreclosure. 
(2)  Represents bankruptcies that are 30 days or more delinquent. 

Total 
Collateral   

 3.0 %   $ 
 6.5  
 5.2  
 2.6  

  December 31,       
2018 
 101,546   
 212,668   
 177,099   
 104,232   
 595,545   
 3,640,902   

 17.3 %   $ 
 100.0 %   $ 

Total 
Collateral    

 2.8 % 
 5.8  
 4.9  
 2.9  
 16.4 %   
 100.0 %   

The following table summarizes the UPB of securitized mortgage collateral, mortgage loans held - for - sale and 

real estate owned, that were non - performing as of the dates indicated (excludes 60 - 89 days delinquent): 

90 or more days delinquent, foreclosures and 

delinquent bankruptcies 

Real estate owned inside and outside trusts 

Total non-performing assets 

      Total 

      Total 

  December 31,    Collateral       December 31,    Collateral   

2019 

% 

2018 

% 

  $ 

  $ 

 422,743   
 6,834   
 429,577   

 14.3 %  $ 

 0.2  

 14.5 %  $ 

 493,999   
 9,885   
 503,884   

 13.6 % 
 0.3  
 13.9 %   

Non - performing assets consist of non - performing loans (mortgages that are 90 or more days delinquent, including 
loans in foreclosure and delinquent bankruptcies) plus REO. It is our policy to place a mortgage loan on nonaccrual status 
when  it  becomes  90 days  delinquent  and  to  reverse  from  revenue  any  accrued  interest,  except  for  interest  income  on 
securitized mortgage collateral when the scheduled payment is received from the servicer. The servicers are required to 
advance  principal  and  interest  on  loans  within  the  securitization  trusts  to  the  extent  the  advances  are  considered 
recoverable. IFC, a subsidiary of IMH and master servicer, may be required to advance funds, or in most cases cause the 
loan servicers to advance funds, to cover principal and interest payments not received from borrowers depending on the 
status of their mortgages. As of December 31, 2019, non - performing assets (unpaid principal balance of loans 90 or more 
days delinquent, foreclosures and delinquent bankruptcies plus REO) as a percentage of the total collateral was 14.5%. At 
December 31, 2018,  non - performing  assets  to  total  collateral  was  13.9%.  Non - performing  assets  decreased  by 
approximately  $74.3 million  at  December 31, 2019  as  compared  December 31, 2018.  At  December 31, 2019,  the 
estimated fair value of non - performing assets (representing the fair value of loans 90 or more days delinquent, foreclosures 
and delinquent bankruptcies plus REO) was $151.5 million or 4.5% of total assets. At December 31, 2018, the estimated 
fair value of non  - performing assets was $197.2 million or 5.4% of total assets. 

REO, which consists of residential real estate acquired in satisfaction of loans, is carried at the lower of cost or 
net realizable value less estimated selling costs. Adjustments to the loan carrying value required at the time of foreclosure 
are included in the change in the fair value of net trust assets. Changes in our estimates of net realizable value subsequent 
to the time of foreclosure and through the time of ultimate disposition are recorded as gains or losses from real estate 
owned in the consolidated statements of operations and comprehensive loss. 

For the year ended December 31, 2019, we recorded a $6.4 million decrease in net realizable value of the REO 
compared to a decrease of $950 thousand for the comparable 2018 period. Increases and write-downs of the net realizable 
value reflect increases or declines in value of the REO subsequent to foreclosure date, but prior to the date of sale. 

40 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
      
 
 
 
 
    
 
 
 
  
 
  
 
 
  
  
The following table presents the balances of the REO for continuing operations: 

REO 
Impairment (1) 
Ending balance 
REO inside trusts 
REO outside trusts 
Total 

December 31,  
2019 

December 31,  
2018 

$ 

$ 
$ 

$ 

 21,195  
 (14,361) 
 6,834  
 6,682  
 152  
 6,834  

$ 

$ 
$ 

$ 

 17,813  
 (7,928) 
 9,885  
 8,519  
 1,366  
 9,885  

(1)  Impairment represents the cumulative write - downs of net realizable value subsequent to foreclosure. 

In calculating the cash flows to assess the fair value of the securitized mortgage collateral, we estimate the future 
losses embedded in our loan portfolio. In evaluating the adequacy of these losses, management takes many factors into 
consideration. For instance, a detailed analysis of historical loan performance data is accumulated and reviewed. This data 
is  analyzed  for  loss  performance  and  prepayment  performance  by  product  type,  origination  year  and  securitization 
issuance.  The  data  is  also  broken  down  by  collection  status.  Our  estimate  of  losses  for  these  loans  is  developed  by 
estimating both the rate of default of the loans and the amount of loss severity in the event of default. The rate of default 
is assigned to the loans based on their attributes (e.g., original loan - to - value, borrower credit score, documentation type, 
geographic location, etc.) and collection status. The rate of default is based on analysis of migration of loans from each 
aging category. The loss severity is determined by estimating the net proceeds from the ultimate sale of the foreclosed 
property. The results of that analysis are then applied to the current mortgage portfolio and an estimate is created. We 
believe that pooling of mortgages with similar characteristics is an appropriate methodology in which to evaluate the future 
loan losses. 

Management recognizes that there are qualitative factors that must be taken into consideration when evaluating 
and measuring losses in the loan portfolios. These items include, but are not limited to, economic indicators that may affect 
the  borrower’s  ability  to  pay,  changes  in  value  of  collateral,  political  factors,  employment  and  market  conditions, 
competitor’s performance, market perception, historical losses, and industry statistics. The assessment for losses is based 
on delinquency trends and prior loss experience and management’s judgment and assumptions regarding various matters, 
including  general  economic  conditions  and  loan  portfolio  composition.  Management  continually  evaluates  these 
assumptions and various relevant factors affecting credit quality and inherent losses. 

Results of Operations 

For the year ended December 31, 2019 as compared to 2018  

Revenues 
Expenses  
Net interest income  
Change in fair value of long-term debt 
Change in fair value of net trust assets, including trust REO 

  $ 

losses 

Income tax benefit (expense) 

  $ 
Net loss 
Loss per share available to common stockholders—basic 
  $ 
Loss per share available to common stockholders—diluted    $ 

41 

For the Year Ended December 31,  

Increase 
(Decrease)     Change  

      % 

2018 

2019 
 90,628   $   105,000   $   (14,372)  
    (152,432)  
 (96,920) 
 6,813   
 9,330  
 (5,407)  
 (1,429) 

    (249,352) 
 2,517  
 3,978  

 (9,831) 
 245  

 (7,282)  
 (2,549) 
 (5,249)  
 (5,004) 
 (7,977)  $  (145,410)  $  (177,929)  
 6.54   
 6.54   

 (0.38)  $ 
 (0.38)  $ 

 (6.92)  $ 
 (6.92)  $ 

(14)% 
(61) 
271  
(136) 

(286) 
(105) 
(122)% 
95 % 
95 % 

 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
  
 
 
  
  
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
      
 
      
 
     
  
 
 
 
  
 
  
 
  
  
  
 
 
 
 
 
  
  
  
 
  
  
  
Revenues 

Gain on sale of loans, net 
Servicing fees, net 
Loss on mortgage servicing rights, net 
Real estate services fees, net 
Other revenues 

Total revenues 

For the Year Ended December 31, 

  $ 

2019 
 98,830   $ 
 12,943  
 (24,911) 
 3,287  
 479  

2018 
 66,750   $ 
 37,257  
 (3,625) 
 4,327  
 291  

  $ 

 90,628   $   105,000   $ 

Increase 
(Decrease) 

      % 

Change    

 32,080   
 (24,314)  
 (21,286)  
 (1,040)  
 188   
 (14,372)  

48  % 
(65) 
(587) 
(24) 
65   
(14)% 

Gain on sale of loans, net.  For the year ended December 31, 2019, gain on sale of loans, net totaled $98.8 million 
compared  to  $66.8  million  in  the  comparable  2018  period.  The  $32.1  million  increase  for  the  year  ended 
December 31, 2019 is primarily due to a $30.6 million increase in mark-to-market gains on LHFS, a $26.4 million decrease 
in direct origination expenses and a $8.9 million increase in gain on sale of loans.   Partially offsetting the increase in gain 
on  sale  of  loans,  net  was  a  $22.4  million  reduction  of  premiums  from  servicing  retained  loan  sales,  an  $11.0  million 
decrease in realized and unrealized net gains on derivative financial instruments and a $413 thousand increase in provision 
for repurchases.   

The overall increase in gain on sale of loans, net was due to an increase in margins as well as mortgage loans 
originated and sold during 2019.  For the year ended December 31, 2019, we originated and sold $4.5 billion and $4.1 
billion of loans, respectively, as compared to $3.8 billion and $4.1 billion of loans originated and sold, respectively, during 
the  same  period  in  2018.    During  the  year  ended  December 31,  2019,  margins  increased  to  approximately  217  bps  as 
compared to 174 bps for the same period in 2018.  The significant drop in mortgage interest rates, which began in the first 
quarter of 2019, led to increased mortgage origination volumes and wider gain on sale margins compared to 2018.  The 
primary driver of margin expansion was an increase in our consumer direct originations, which increased to 77% of total 
originations during the year ended December 31, 2019 as compared 48% of total originations during the same period in 
2018.  For the year ended December 31, 2019, NonQM originations were 27% of total originations as compared 34% of 
total originations during the same period in 2018.    

The increase in gain on sale of loans during 2019 was also the result of a significant drop in direct origination 
expenses  partially  offset  by  a  reduction  in  premiums  from  servicing  retained  loan  sales.    During  the  year  ended 
December 31, 2019, direct origination expenses decreased $26.4 million to $24.6 million as compared to $51.0 million for 
2019 as a result of a 48% decrease in originations from our TPO channel in 2019 to $1.0 billion as compared to $2.0 billion 
in originations in 2018.  Partially offsetting the increase in gain on sale of loans was a $22.4 million reduction in premiums 
from servicing retained loan sales.  As previously discussed, during 2018 and 2019, we expanded our whole loan investor 
base for Fannie Mae eligible loans due to Fannie Mae sufficiently limiting the manner and volume of our deliveries due to 
the prepayment speeds from our retail channel.  As a result in our shift in takeout investor base, during 2019, we increased 
servicing released loan sales to whole loan investors by 129% or $2.1 billion as compared to 2018 and decreased servicing 
retained loan sales 88% or $2.1 billion in 2019, as compared to 2018. As a result, premiums from servicing retained loan 
sales decreased by $22.4 million for the year ended December 31, 2019. 

Servicing fees, net.  For the year ended December 31, 2019, servicing fees, net was $12.9 million compared to 
$37.3 million in the comparable 2018 period.  The decrease in servicing fees, net was the result of the $10.5 billion in UPB 
of servicing sales during the fourth quarter of 2018 coupled with servicing portfolio run-off and fewer servicing retained 
loan  sales  during  2019.    The  servicing  portfolio  average  balance  decreased  63%  to  $5.7  billion  for  the  year  ended 
December 31, 2019 as compared to an average balance of $15.3 billion for the same period in 2018.  For the years ended 
December 31, 2019 and 2018, we had $290.7 million and $2.4 billion, respectively, in servicing retained loan sales. 

42 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
      
 
      
 
     
  
 
 
 
 
 
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
Loss on mortgage servicing rights, net.   

Realized and unrealized losses from hedging instruments 
Gain (loss) on sale of mortgage servicing rights 
Changes in fair value: 

Due to changes in valuation market rates, inputs or 

assumptions 

Other changes in fair value: 

Scheduled principal prepayments 
Voluntary prepayments 

Total changes in fair value  

For the Year Ended December 31,  

      Increase        % 

2019 

2018 

(Decrease)   Change    

  $ 

 —   $   (1,445)  $ 

 860  

 (5,937) 

 1,445   
 6,797   

n/a % 
114  

   (13,021) 

 28,794  

    (41,815)  

(145) 

 (2,395) 
   (10,355) 
  $  (25,771)  $ 

 (9,849) 
   (15,188) 

 7,454  
 4,833  
 3,757   $  (29,528) 

76  
32  
(786)% 

Loss on mortgage servicing rights, net 

  $  (24,911)  $   (3,625)  $  (21,286) 

587 % 

For  the  year  ended  December 31, 2019,  loss  on  MSRs  was  $24.9  million  compared  to  $3.6  million  in  the 
comparable 2018 period. For the year ended December 31, 2019, we recorded a $25.8 million loss from change in fair 
value  of  MSRs  primarily  due  to  changes  in  fair  value  associated  with  changes  in  market  interest  rates,  inputs  and 
assumptions as well as voluntary and scheduled prepayments.  As a result of the aforementioned significant decrease in 
interest rates during the year ended December 31, 2019, $23.4 million of the $25.8 million change in fair value of MSRs 
was due  to prepayments,  with $13.0  million primarily  due  to  an  increase  in prepayment  speed  assumptions  and $10.4 
million due to voluntary prepayments. Additionally, during 2018, we stopped hedging our mortgage servicing portfolio 
resulting in a $1.4 million reduction in realized and unrealized losses from hedging instruments related to MSRs during 
the year ended December 31, 2019.   

Real  estate  services  fees,  net.    For  the  year  ended  December 31, 2019,  real  estate  services  fees,  net  were 
$3.3 million compared to $4.3 million in the comparable 2018 period. The $1.0 million decrease was primarily the result 
of a decrease in transactions related to the decline in the number of loans and the UPB of the long-term mortgage portfolio 
as compared to 2018. 

Expenses 

Personnel expense 
Business promotion 
General, administrative and other 
Intangible asset impairment 
Goodwill impairment 
Total expenses 

For the Year Ended December 31,  

2019 
 65,191  
 9,319  
 22,410  
 —  
 —  
 96,920  

$ 

$ 

2018 
 64,143  
 26,936  
 35,339  
 18,347  
 104,587  
 249,352  

$ 

$ 

$ 

Increase 
(Decrease)   
 1,048   
 (17,617)   
 (12,929)   
 (18,347)  
 (104,587)  
$   (152,432)   

% 
Change    

2  % 

(65) 
(37) 
n/a  
n/a  
(61)% 

Total  expenses  decreased  by  $152.5  million,  or  61%,  to  $96.9 million  for  the  year  ended  December 31, 2019 
compared to $249.4 million for the comparable period in 2018.  Excluding goodwill and intangible asset impairment, total 
expenses decreased by $29.5 million, or 23% for the year ended December 31, 2019.  Personnel expense increased $1.0 
million  to  $65.2  million  for  the  year  ended  December 31, 2019.    The  increase  is  primarily  related  to  an  increase  in 
commission expense and staffing levels as a result of the aforementioned increase in origination volumes, which increased 
18% during 2019 as compared to the same period in 2018.  Despite the increase in personnel expense as a result of the 
increase in origination volume during the year, personnel expense decreased to 143 bps of loan fundings as compared to 
167 bps of loan funding’s for the same period in 2018.  As a result of the decrease in mortgage interest rates in 2019, we 
began  increasing  overhead  during  the  third  quarter  to  align  capacity  levels  with  our  increased  origination  projections.  
Despite  this  recent  increase  in  headcount,  average  headcount  decreased  4%  for  the  year  ended  December 31,  2019  as 
compared to the same period in 2018. 

43 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
       
 
      
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
       
 
       
 
     
     
  
 
 
 
 
 
 
  
  
  
 
  
  
  
 
 
 
 
 
 
 
 
 
Business promotion decreased $17.6 million to $9.3 million for the year ended December 31, 2019 compared to 
$26.9 million for the comparable period of 2018. Business promotion decreased as a result of the shift in consumer direct 
marketing strategy we made in the latter half of 2018 away from radio and television advertisements to a digital campaign. 
The  shift  in  strategy  allows  for  a  more  cost  effective  approach,  increasing  the  ability  to  be  more  price  and  product 
competitive to more specific target geographies. 

General,  administrative  and other  expenses  decreased  to  $22.4 million  for  the  year  ended  December 31, 2019 
compared to $35.3 million for the same period in 2018. The decrease was partially related to a $7.8 million reduction in 
legal and professional fees, $4.8 million of which was the result of the Company successfully resolving, through dismissal 
or  settlement,  three  long  standing  litigation  matters  during  2018,  which  dated  back  to  origination  and  securitization 
activities related to the mortgage crisis of 2008.  The decrease in general and administrative and other expense was also 
attributable to a $3.2 million decrease in intangible asset amortization, which was fully written-off or amortized in 2018.  
Additionally,  occupancy expense decreased $1.7 million as a result of the relocation of the retail direct division into our 
corporate office in the fourth quarter of 2018, which was partially offset by the increase of additional office space at our 
corporate office entered into in the third quarter of 2019. 

We recorded an impairment charge of $104.6 million related to goodwill and $18.3 million related to intangible 
assets during the year ended December 31, 2018.  As previously disclosed in our quarterly and annual reports, in the second 
and third quarters of 2018, we performed impairment tests and determined that the goodwill and intangible assets were 
impaired. At December 31, 2019 and December 31, 2018, we had no goodwill or intangible assets remaining related to the 
CCM acquisition. See Note 4.-Goodwill and Intangible Assets of the “Notes to Consolidated Financial Statements” on 
Form 10 - K for the year ended December 31, 2019 for a full description. 

Other Income  

Interest income 
Interest expense 

Net interest income 

Change in fair value of long-term debt 
Change in fair value of net trust assets, including trust REO losses 

Total other (expense) income 

Net Interest Income  

For the Year Ended December 31,  

2019 
 165,198  
 (155,868) 
 9,330  

 (1,429) 
 (9,831) 
 (1,930) 

$ 

$ 

2018 
 186,848 
 (184,331)
 2,517 

 3,978 
 (2,549)
 3,946 

$ 

$ 

We earn net interest income primarily from mortgage assets which include securitized mortgage collateral and 
loans held - for - sale, or collectively, “mortgage assets,” and, to a lesser extent, interest income earned on cash and cash 
equivalents. Interest expense is primarily interest paid on borrowings secured by mortgage assets, which include securitized 
mortgage  borrowings  and  warehouse  borrowings  and,  to  a  lesser  extent,  interest  expense  paid  on  long-term  debt, 
Convertible Notes and MSR Financing. Interest income and interest expense during the period primarily represents the 
effective yield, based on the fair value of the trust assets and liabilities. 

The following tables summarize average balance, interest and weighted average yield on interest - earning assets 
and interest - bearing liabilities, for the periods indicated. Cash receipts and payments on derivative instruments hedging 

44 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
interest rate risk related to our securitized mortgage borrowings are not included in the results below. These cash receipts 
and payments are included as a component of the change in fair value of net trust assets. 

ASSETS 
Securitized mortgage collateral 
Mortgage loans held-for-sale 
Finance receivables 
Other 

Total interest-earning assets 

LIABILITIES 
Securitized mortgage borrowings 
Warehouse borrowings (1) 
MSR financing facilities 
Long-term debt 
Convertible notes 
Other 

Total interest-bearing liabilities 

Net interest spread (2) 
Net interest margin (3) 

For the Year Ended December 31,  

2019 

2018 

      Average 
Balance 

Interest 

Yield   

Average 
Balance 

Interest 

Yield    

  $  2,908,792   $  135,487   
 29,079   
 —   
 632   
  $  3,536,260   $  165,198   

 593,686  
 —  
 33,782  

 4.66 %  $  3,407,242   $  162,432   
 23,268   
 443,499  
 4.90  
 1,023   
 15,929  
 —  
 1.87  
 125   
 30,134  
 4.67 %  $  3,896,804   $  186,848   

 4.77 % 
 5.25  
 6.42  
 0.41  
 4.79 % 

 547,421  
 200  
 44,468  
 24,990  
 19  

  $  2,902,438   $  126,088   
 23,543   
 16  
 4,329   
 1,886   
 6   
  $  3,519,536   $  155,868   
 9,330   

  $ 

 4.34 %  $  3,399,984   $  154,704   
 20,542   
 440,273  
 4.30  
 2,650  
 45,532  
 8.00  
 4,525   
 45,540  
 9.74  
 1,885   
 24,979  
 7.55  
 25   
 173  
 31.58  
 4.43 %  $  3,956,481   $  184,331   
 0.24 %     
 2,517   
 0.26 %     

  $ 

 4.55 % 
 4.67  
 5.82  
 9.94  
 7.55  
 14.45  
 4.66 % 
 0.13 % 
 0.06 % 

(1)  Warehouse borrowings include the borrowings from mortgage loans held - for - sale and finance receivables. 
(2)  Net interest spread is calculated by subtracting the weighted average yield on interest - bearing liabilities from the weighted average 

yield on interest - earning assets. 

(3)  Net interest margin is calculated by dividing net interest spread by total average interest - earning assets. 

Net  interest  spread  increased  $6.8  million  for  the  year  ended  December 31, 2019  primarily  attributable  to  a 
decrease in the net interest expense as a result of the reduction in utilization of the MSR financing facility during the year 
ended December 31, 2019, an increase in the net interest spread between loans held-for-sale and finance receivables and 
their  related  warehouse  borrowings,  an  increase  in  the  net  interest  spread  on  the  securitized  mortgage  collateral  and 
securitized mortgage borrowings and an increase in interest income on mortgage-backed securities (included in “Other”).  
As a result, net interest margin increased to 0.26% for the year ended December 31, 2019 as compared to 0.06% for the 
year ended December 31, 2018. 

During the year ended December 31, 2019, the yield on interest-earning assets decreased to 4.67% from 4.79% 
in  the  comparable  2018  period.  The  yield  on  interest-bearing  liabilities  decreased  to  4.43%  for  the  year  ended 
December 31, 2019  from  4.66%  for  the  comparable  2018  period.  In  connection  with  the  fair  value  accounting  for 
securitized mortgage collateral and borrowings and long-term debt, interest income and interest expense are recognized 
using effective yields based on estimated fair values for these instruments. The decrease in yield for securitized mortgage 
collateral and securitized mortgage borrowings is primarily related to increased prices on mortgage-backed bonds which 
resulted in a decrease in yield as compared to the previous period. 

Change in the fair value of long - term debt 

Long - term  debt  (consisting  of  junior  subordinated  notes)  is  measured  based  upon  an  internal  analysis  which 
considers  our  own  credit  risk  and  discounted  cash  flow  analyses.  Improvements  in  our  financial  results  and  financial 
condition  in  the  future  could  result  in  additional  increases  in  the  estimated  fair  value  of  the  long - term  debt,  while 
deterioration  in  financial  results  and  financial  condition  could  result  in  a  decrease  in  the  estimated  fair  value  of  the 
long - term debt. 

In the first quarter of 2018, we adopted ASU 2016  - 01, which applies when the Company elects the fair value 
election on their own debt, and effectively bifurcates the market and instrument specific credit risk components of changes 
in long-term debt.  The market portion continues to be a component of net earnings (loss) as the change in fair value of 
long-term debt, but the instrument specific credit risk portion is a component of accumulated other comprehensive earnings 
(loss).   

During 2019, the fair value of the long-term debt increased by $578 thousand.  The increase in the estimated fair 

45 

 
 
 
 
 
 
  
 
      
 
     
 
     
      
 
     
 
  
 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
   
 
   
 
 
 
   
 
   
 
 
 
 
  
  
  
  
 
 
 
 
 
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
   
 
   
 
   
  
 
   
  
 
value of long-term debt during 2019 was the result of a $1.4 million change in the market specific credit risk as a result of 
a decrease in the credit spread between LIBOR and the risk free rate as well as an increase due to accretion.  Partially 
offsetting the increase was a $909 thousand change in the instrument specific credit risk attributable to a change in our 
credit risk profile.    

During 2018, the fair value of the long-term debt decreased as a result of a $4.0 million change in the market 
specific credit risk during the quarter partially offset by a $3.1 million change in the instrument specific credit risk.   The 
slight decrease in the estimated fair value of long-term debt during 2018 was primarily due to a decrease in forward LIBOR 
as of December 31, 2018, offset by an increase in the instrument specific credit risk attributable to a decline in our credit 
risk profile and financial condition. 

Change in fair value of net trust assets, including trust REO gains (losses) 

Change in fair value of net trust assets, excluding REO 
Losses from REO 

Change in fair value of net trust assets, including trust REO losses 

For the Year Ended  
December 31,  

2019 

$ 

$ 

 (3,397)      $ 
 (6,434) 
 (9,831) 

$ 

2018 

 (1,599)
 (950)
 (2,549)

The change in fair value related to our net trust assets (residual interests in securitizations) was a loss of $9.8 
million for the year ended December 31, 2019. The change in fair value of net trust assets, excluding trust REO was due 
to $3.4 million in losses from changes in fair value of securitized mortgage borrowings and securitized mortgage collateral 
primarily associated with an increase in prepayment and loss assumptions partially offset by a decrease in LIBOR during 
2019 as compared to 2018.  Additionally, the NRV of REO decreased $6.4 million during the period attributed to higher 
expected loss severities on properties held in the long-term mortgage portfolio during the year ended December 31, 2019. 

The change in fair value related to our net trust assets (residual interests in securitizations) was a loss of $2.5 
million for the year ended December 31, 2018. The change in fair value of net trust assets, excluding trust REO was due 
to $1.6 million in losses from changes in fair value of securitized mortgage borrowings and securitized mortgage collateral 
primarily associated with an increase in LIBOR.  Additionally, the NRV of REO decreased $950 thousand during the 
period attributed to higher expected loss severities on properties held in the long-term mortgage portfolio during the period. 

Income Taxes 

On December 22, 2017, the U.S. government enacted comprehensive tax legislation commonly referred to as the 
Tax Cuts and Jobs Act (Tax Act).  The Tax Act made broad and complex changes to the U.S. tax code by, among other 
things, reduced the federal corporate income tax rate and business deductions. The Tax Act reduced the U.S. corporate 
income tax rate from a maximum of 35% to a flat 21% rate, effective January 1, 2018. Under FASB ASC 740, the effects 
of changes in tax rates and laws were recognized in the period in which the new legislation was enacted.   

The SEC staff issued Staff Accounting Bulletin No. 118 (SAB 118) to address the application of U.S. GAAP in 
situations  when  a  registrant  does  not  have  the  necessary  information  available,  prepared,  or  analyzed  (including 
computations)  in  reasonable  detail  to  complete  the  accounting  for  certain  income  tax  effects  of  the  Tax  Reform 
Legislation.  We recognized the provisional tax impact related to the revaluation of deferred tax assets and liabilities and 
included these amounts in our consolidated financial statements for the year ended December 31, 2017.  We completed 
our accounting during 2018 without any significant adjustments from the provisional amounts. 

We  recorded  income  tax  (benefit)  expense  of  $(245)  thousand  and  $5.0  million  for  the  years  ended 
December 31, 2019  and  2018,  respectively.  The  income  tax  benefit  of  $245  thousand  for  the  year  ended 
December 31, 2019 is primarily the result of a benefit resulting from the intraperiod allocation rules that are applied when 
there is a pre-tax loss from continuing operations and pre-tax income from other comprehensive income partially offset by 
state  taxes  from  states  where  the  Company  does  not  have  net  operating  loss  carryforwards  or  state  minimum  taxes, 
including AMT.  The income tax expense of $5.0 million for the year ended December 31, 2018 was primarily the result 
of recording a full valuation allowance on deferred tax assets due to a reduction in future utilization and state income taxes 
from states where the Company does not have net operating loss carryforwards and state minimum taxes, including AMT. 

As of December 31, 2019, we had estimated federal net operating loss (NOL) carryforwards of approximately 

46 

 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
  
  
 
$566.6 million. As of December 31, 2019, the estimated Federal NOL carryforward expiration schedule is as follows (in 
millions): 

Tax Year Established 
12/31/2007 
12/31/2008 
12/31/2009 
12/31/2010 
12/31/2011 
12/31/2012 
12/31/2013 
12/31/2014 
12/31/2015 
12/31/2016 
12/31/2017 
12/31/2018 
12/31/2019 (1) 
Total Federal NOLs 

Amount 

 173.6  
 3.6  
 101.5  
 89.7  
 44.1  
 —  
 28.5  
 —  
 30.5  
 55.0  
 37.7  
 —  
 2.4  
 566.6  

$ 

$ 

Expiration Date 
12/31/2027 
12/31/2028 
12/31/2029 
12/31/2030 
12/31/2031 
12/31/2032 
12/31/2033 
12/31/2034 
12/31/2035 
12/31/2036 
12/31/2037 
n/a 
n/a 

(1)  NOL amounts are estimates until the final tax return is filed in October 2020.  Additionally, any NOLs that are generated subsequent 

to the enactment of the Tax Act will have an indefinite life.   

As  of  December 31, 2019,  we  had  estimated  California  NOL  carryforwards  of  approximately  $385.2  million, 
which begin to expire in 2028.  We may not be able to realize the maximum benefit due to the nature and tax entities that 
holds the NOL.   

Our deferred tax assets are primarily the result of net operating losses and basis differences on mortgage securities 
and goodwill. We have recorded a full valuation allowance against our deferred tax assets at December 31, 2019 as it is 
more likely than not that the deferred tax assets will not be realized. The valuation allowance is based on the management's 
assessment that it is more likely than not that certain deferred tax assets, primarily net operating loss carryforwards, may 
not be realized in the foreseeable future due to objective negative evidence that we may not generate sufficient taxable 
income to realize the deferred tax assets. 

We are subject to federal income taxes as a regular (Subchapter C) corporation and file a consolidated U.S. federal 

income tax return. 

A valuation allowance is recognized for a deferred tax asset if, based on the weight of the available evidence, it 
is more likely than not that some portion of the deferred tax asset will not be realized. In making such judgments, significant 
weight is given to evidence that can be objectively verified. In determining the adequacy of the valuation allowance, we 
consider all forms of evidence, including: (1) historic earnings or losses; (2) the ability to realize deferred tax assets through 
carry back to prior periods; (3) anticipated taxable income resulting from the reversal of taxable temporary differences; 
(4) tax planning strategies; and (5) anticipated future earnings exclusive of the reversal of taxable temporary differences. 

Results of Operations by Business Segment 

We have three primary operating segments: Mortgage Lending, Real Estate Services and Long - Term Mortgage 
Portfolio. Unallocated corporate and other administrative costs, including the cost associated with being a public company 

47 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
as well as the interest expense related to the convertible notes and capital leases, are presented in Corporate. Segment 
operating results are as follows: 

Mortgage Lending 

Condensed Statements of Operations Data 

For the Year Ended December 31,  

Gain on sale of loans, net 
Servicing fees, net 
Loss on mortgage servicing rights, net 

Total revenues 

Other income 

Personnel expense 
Business promotion 
General, administrative and other 
Intangible asset impairment 
Goodwill impairment 

  $ 

2019 
 98,830   $ 
 12,943  
 (24,911) 
 86,862  

2018 
 66,750   $ 
 37,257  
 (3,625) 
 100,382  

Increase 
(Decrease)   
 32,080   
 (24,314)  
 (21,286)  
 (13,520)  

      % 

Change    

48 % 
(65) 
587  
(13) 

 6,224  

 1,100  

 5,124   

466  

 (58,655) 
 (9,282) 
 (11,599) 
 —  
 —  

 (981)  
 17,562   
 5,555   
 18,347  
 104,587  
 13,550   $   (123,124)  $   136,674   

 (57,674) 
 (26,844) 
 (17,154) 
 (18,347) 
 (104,587) 

(2) 
65  
32  
n/a  
n/a  
111 % 

Earnings (loss) before income taxes 

  $ 

For the year ended December 31, 2019, gain on sale of loans, net totaled $98.8 million compared to $66.8 million 
in the comparable 2018 period. The $32.1 million increase for the year ended December 31, 2019 is primarily due to a 
$30.6 million increase in mark-to-market gains on LHFS, a $26.4 million decrease in direct origination expenses and a 
$8.9 million increase in gain on sale of loans.   Partially offsetting the increase in gain on sale of loans, net was a $22.4 
million reduction of premiums from servicing retained loan sales, an $11.0 million decrease in realized and unrealized net 
gains on derivative financial instruments and a $413 thousand increase in provision for repurchases.   

The overall increase in gain on sale of loans, net was due to an increase in margins as well as mortgage loans 
originated and sold during 2019.  For the year ended December 31, 2019, we originated and sold $4.5 billion and $4.1 
billion of loans, respectively, as compared to $3.8 billion and $4.1 billion of loans originated and sold, respectively, during 
the  same  period  in  2018.    During  the  year  ended  December 31,  2019,  margins  increased  to  approximately  217  bps  as 
compared to 174 bps for the same period in 2018.  The significant drop in mortgage interest rates, which began in the first 
quarter of 2019, led to increased mortgage origination volumes and wider gain on sale margins compared to 2018.  The 
primary driver of margin expansion was an increase in our consumer direct originations, which increased to 77% of total 
originations during the year ended December 31, 2019 as compared 48% of total originations during the same period in 
2018.  For the year ended December 31, 2019, NonQM originations were 27% of total originations as compared 34% of 
total originations during the same period in 2018.    

The increase in gain on sale of loans during 2019 was also the result of a significant drop in direct origination 
expenses  partially  offset  by  a  reduction  in  premiums  from  servicing  retained  loan  sales.    During  the  year  ended 
December 31, 2019, direct origination expenses decreased $26.4 million to $24.6 million as compared to $51.0 million as 
a result of a 48% decrease in originations from our TPO channel in 2019 to $1.0 billion as compared to $2.0 billion in 
originations in 2018.  Partially offsetting the increase in gain on sale of loans was a $22.4 million reduction in premiums 
from servicing retained loan sales.  As previously discussed, during 2018 and 2019, we expanded our whole loan investor 
base for Fannie Mae eligible loans due to Fannie Mae sufficiently limiting the manner and volume of our deliveries due to 
the prepayment speeds from our retail channel.  As a result in our shift in takeout investor base, during 2019, we increased 
servicing released loan sales to whole loan investors by 129% or $2.1 billion as compared to 2018 and decreased servicing 
retained loan sales 88% or $2.1 billion in 2019, as compared to 2018. As a result, premiums from servicing retained loan 
sales decreased by $22.4 million. 

For the year ended December 31, 2019, servicing fees, net was $12.9 million compared to $37.3 million in the 
comparable 2018 period.  The decrease in servicing fees, net was the result of the $10.5 billion in UPB of servicing sales 
during the fourth quarter of 2018 coupled with servicing portfolio run-off and fewer servicing retained loan sales during 

48 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
      
 
      
 
     
  
 
 
 
 
 
  
  
  
 
  
  
  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
  
  
  
 
  
  
  
 
 
 
 
 
 
 
 
2019.  The servicing portfolio average balance decreased 63% to $5.7 billion for the year ended December 31, 2019 as 
compared to an average balance of $15.3 billion for the same period in 2018.  For the years ended December 31, 2019 and 
2018, we had $290.7 million and $2.4 billion, respectively, in servicing retained loan sales. 

For  the  year  ended  December 31, 2019,  loss  on  MSRs  was  $24.9  million  compared  to  $3.6  million  in  the 
comparable 2018 period. For the year ended December 31, 2019, we recorded a $25.8 million loss from change in fair 
value  of  MSRs  primarily  due  to  changes  in  fair  value  associated  with  changes  in  market  interest  rates,  inputs  and 
assumptions as well as voluntary and scheduled prepayments.  As a result of the aforementioned significant decrease in 
interest rates during the year ended December 31, 2019, $23.4 million of the $25.8 million change in fair value of MSRs 
was due  to prepayments,  with $13.0  million primarily  due  to  an  increase  in prepayment  speed  assumptions  and $10.4 
million due to voluntary prepayments. Additionally, during 2018, we stopped hedging our mortgage servicing portfolio 
resulting in a $1.4 million reduction in realized and unrealized losses from hedging instruments related to MSRs during 
the year ended December 31, 2019.   

For the year ended December 31, 2019, other income increased to $6.2 million as compared to $1.1 million in the 
comparable 2018 period. The $5.1 million increase in other income was primarily due to a $2.6 million decrease in interest 
expense related to a decrease in the utilization of the MSR financing facilities during 2019.  Net interest spread between 
loans held-for-sale, finance receivables and their related warehouse borrowing expense increased $1.8 million during 2019 
as compared to 2018.  Additionally, interest income increased $289 thousand on invested cash balances and $207 thousand 
on interest received on mortgage-backed securities purchased during 2019. 

Personnel expense increased $1.0 million to $58.7 million for the year ended December 31, 2019. The increase 
is primarily related to an increase in commission expense and staffing levels as a result of the aforementioned increase in 
origination volumes, which increased 18% during 2019 as compared to the same period in 2018.  Despite the increase in 
personnel expense as a result of the increase in origination volume during the quarter, personnel expense decreased to 129 
bps of funding’s as compared to 150 bps of funding’s for the same period in 2018.  As a result of the decrease in mortgage 
interest rates in 2019, we began increasing overhead during the third quarter to align capacity levels with our increased 
origination projections.  Despite this recent increase in headcount, average headcount decreased 7% for the year ended 
December 31, 2019 as compared to the same period in 2018. 

Business promotion decreased $17.6 million to $9.3 million for the year ended December 31, 2019 compared to 
$26.9 million for the comparable period of 2018. Business promotion decreased as a result of the shift in consumer direct 
marketing strategy we made in the latter half of 2018 away from radio and television advertisements to a digital campaign. 
The  shift  in  strategy  allows  for  a  more  cost  effective  approach,  increasing  the  ability  to  be  more  price  and  product 
competitive to more specific target geographies. 

General,  administrative  and  other  expenses  decreased  $5.6 million  to  $11.6  million  for  the  year  ended 
December 31, 2019 compared to $17.2 million for the same period in 2018. The decrease was primarily related to a $3.2 
million  decrease  in  in  intangible  asset  amortization  which  was  fully  written-off  or  amortized  in  2018,  a  $1.3  million 
decrease in occupancy expense as a result of the relocation of the retail direct division into our corporate office in the 
fourth quarter of 2018, a $737 thousand decrease in legal and professional fees, and a $277 thousand decrease in other 
general and administrative expenses.  

We recorded an impairment charge of $104.6 million related to goodwill and $18.3 million related to intangible 
assets during the year ended December 31, 2018.  As previously disclosed in our quarterly and annual reports, in the second 
and third quarters of 2018, we performed impairment tests and determined that the goodwill and intangible assets were 
impaired. At December 31, 2019 and December 31, 2018, we had no goodwill or intangible assets remaining related to the 
CCM acquisition. See Note 4.-Goodwill and Intangible Assets of the “Notes to Consolidated Financial Statements” on 
Form 10 - K for the year ended December 31, 2019 for a full description. 

49 

Long - Term Mortgage Portfolio 

Other revenue 

Personnel expense 
General, administrative and other 
Total expenses 

Net interest income 
Change in fair value of long-term debt 
Change in fair value of net trust assets, including trust REO 

losses 

Total other (expense) income 

(Loss) earnings before income taxes 

For the Year Ended December 31,  

      Increase        % 

2019 

2018 

(Decrease)   Change  

  $ 

 260   $ 

 291    $ 

 (31)  

(11)% 

 (124) 
 (407) 
 (531) 

 (72)  
 (1,366)  
 (1,438)  

 (52)  
 959   
 907   

(72)% 
70  
63 

 5,071  
 (1,429) 

 3,204   
 3,978   

 1,867   
 (5,407)  

58  
(136) 

 (9,831) 
 (6,189) 
 (6,460)  $ 

 (7,282)  
 (2,549)  
 4,633   
   (10,822)  
 3,486   $   (9,946)  

(286) 
(234) 
(285)% 

  $ 

For the year ended December 31, 2019, net interest income totaled $5.1 million as compared to $3.2 million for 
the comparable 2018 period. Net interest income increased $1.9 million for the year ended December 31, 2019 primarily 
attributable to a $1.7 million increase in net interest spread on the long-term mortgage portfolio as well as a $196 thousand 
decrease in interest expense on the long-term debt due to an decrease in three-month LIBOR throughout 2019 as compared 
to 2018.  

In the first quarter of 2018, we adopted ASU 2016 - 01, which effectively bifurcates the market and instrument 
specific  credit  risk  components  of  changes  in  long-term  debt.  The  market  portion  continues  to  be  a  component  of  net 
earnings (loss) as the change in fair value of long-term debt, but the instrument specific credit risk portion is a component 
of accumulated other comprehensive earnings (loss). During 2019, the fair value of the long-term debt increased by $578 
thousand.  The increase in the estimated fair value of long-term debt during 2019 was the result of a $1.4 million change 
in the market specific credit risk as a result of a decrease in the credit spread between LIBOR and the risk free rate as well 
as an increase due to accretion.  Partially offsetting the increase was a $909 thousand change in the instrument specific 
credit risk attributable to a change in our credit risk profile.    

The change in fair value related to our net trust assets (residual interests in securitizations) was a loss of $9.8 
million for the year ended December 31, 2019. The change in fair value of net trust assets, excluding trust REO was due 
to $3.4 million in losses from changes in fair value of securitized mortgage borrowings and securitized mortgage collateral 
primarily associated with an increase in prepayment and loss assumptions partially offset by a decrease in LIBOR during 
2019 as compared to 2018.  Additionally, the NRV of REO decreased $6.4 million during the period attributed to higher 
expected loss severities on properties held in the long-term mortgage portfolio during the period. 

Real Estate Services 

Real estate services fees, net 
Personnel expense 
General, administrative and other 
Earnings before income taxes 

For the Year Ended December 31,  

2019 

 3,287  
 (1,124) 
 (267) 
 1,896  

$ 

$ 

2018 

 4,327  
 (1,734) 
 (354) 
 2,239  

$ 

$ 

Increase 
(Decrease)   
 (1,040)  
$ 
 610   
 87   
 (343)  

$ 

      % 

Change    

(24)% 
35  
25  
(15)% 

For the year ended December 31, 2019, real estate services fees, net were $3.3 million compared to $4.3 million 
in the comparable 2018 period. The $1.0 million decrease in real estate services fees, net for the years ended December 31, 
2019, was the result of a $938 thousand decrease in real estate and recovery fees and a $305 thousand decrease in real 
estate service fees partially offset by a $203 thousand increase in loss mitigation fees.  The overall decrease is primarily 
the result of a decrease in transactions related to the decline in the number of loans and the UPB of the long-term mortgage 
portfolio as compared to 2018.  

50 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
       
 
      
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
  
  
 
 
  
  
 
 
  
  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
      
 
       
 
     
  
 
 
 
 
 
 
  
  
  
 
  
  
  
 
For the year ended December 31, 2019, the $697 thousand reduction in personnel and general, administrative and 
other expense was due to a reduction in personnel and personnel related costs as a result of a decrease in transactions 
related to the decline in the number of loans and the UPB of the long-term mortgage portfolio as compared to 2018. 

Corporate 

For the Year Ended December 31,  

Interest expense 
Other expenses 

Net loss before income taxes 

2019 
 (1,808) 
 (15,400) 
 (17,208) 

$ 

$ 

$ 

$ 

2018 
 (1,787)   $ 
 (21,220)  
 (23,007) 

$ 

Increase 
(Decrease)   
 (21)  
 5,820   
 5,799   

% 
Change 

(1)% 
27  
25 % 

For the year ended December 31, 2019, other expenses decreased $5.8 million to $15.4 million as compared to 
$21.2 million for the comparable 2018 period.  The decrease was primarily due to $6.0 million reduction in legal and 
professional fees associated with the Company successfully revolving, through dismissal or settlement, three long standing 
litigations matters in 2018, which dated back to origination and securitization activities related to the mortgage crisis of 
2008.    The  decrease  in  expense  was  partially  offset  by  a  $247  thousand  increase  in  other  general  and  administration 
expenses during the year. 

Liquidity and Capital Resources 

During the year ended December 31, 2019, we funded our operations primarily from mortgage lending revenues 
and, to a lesser extent, real estate services fees and cash flows from our residual interests in securitizations.  Mortgage 
lending revenues include gains on sale of loans, net, servicing fees, net, proceeds from the sale of mortgage servicing rights 
and other mortgage related income. We funded mortgage loan originations using warehouse facilities, which are repaid 
once  the  loan  is  sold.    We  may  continue  to  manage  our  capital  through  the  financing  or  sale  of  mortgage  servicing 
rights.  We may also seek to raise capital by issuing debt or equity. 

Sources of Liquidity 

Cash flows from our mortgage lending operations.  We receive loan fees from loan originations. Fee income 
consists of application and underwriting fees and fees on cancelled loans. These loan fees are offset by the related direct 
loan origination costs including broker fees related to our wholesale and correspondent channels. In addition, we generally 
recognize net interest income on loans held for sale from the date of origination through the date of disposition. We sell or 
securitize substantially all of the loans we originate in the secondary mortgage market, with servicing rights released or 
retained. Loans are sold on a whole loan basis by entering into sales transactions with third - party investors in which we 
receive a premium for the loan and related servicing rights, if applicable. The mortgage lending operations sold $4.1 billion 
of mortgages through whole loan sales and securitizations during 2019. Additionally, the mortgage lending operations 
enter into IRLCs and utilize Hedging Instruments and forward delivery commitments to hedge interest rate risk. We may 
be subject to pair - off gains and losses associated with these instruments. Since we rely significantly upon loan sales to 
generate cash proceeds to repay warehouse borrowings and to create credit availability, any disruption in our ability to 
complete loan sales may require us to utilize other sources of financing, which, if available at all, may be on less favorable 
terms. In addition, delays in the disposition of our mortgage loans increase our risk by exposing us to credit and interest 
rate risk for this extended period of time. 

We receive servicing income net of subservicing cost and other related servicing expenses from our mortgage 
servicing portfolio. Servicing fees, net decreased to $12.9 million as a result of the servicing portfolio decreasing to an 
average balance of $5.7 billion for the year ended December 31, 2019 as compared to an average balance of $15.3 billion 
for the year ended December 31, 2018.  Servicing fees, net decreased substantially in 2019 as a result of $10.5 billion in 
UPB  of servicing  sales during  the fourth quarter of 2018  coupled  with servicing  portfolio run-off  and fewer  servicing 
retained loan sales during 2019.  During 2019 and 2018, we had $290.7 million and $2.4 billion, respectively, in servicing 
retained loan sales.   

We have a revolving line of credit to finance our MSR portfolio, which is secured by our MSRs.  We are able to 
borrow up to 60% of the fair market value of FHLMC pledged mortgage servicing rights.  At December 31, 2019, we had 

51 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
       
 
       
 
     
     
  
 
 
 
 
  
 
 
  
  
 
 
no  outstanding  borrowings  under  the  financing  agreement  and  had  approximately  $24.4  million  in  available  liquidity 
associated with this line given the size of our mortgage servicing portfolio and associated advance rates.  

Fees from our real estate service business activities.  We earn fees from various real estate business activities, 
including  loss  mitigation,  real  estate  disposition,  monitoring  and  surveillance  services  and  real  estate  brokerage.  We 
provide services to investors, servicers and individual borrowers primarily by focusing on loss mitigation and performance 
of our long - term mortgage portfolio. 

Cash flows from our long - term mortgage portfolio (residual interests in securitizations).  We receive residual 
cash flows on mortgages held as securitized mortgage collateral after distributions are made to investors on securitized 
mortgage borrowings to the extent required credit enhancements are maintained and performance covenants are complied 
with  for  credit  ratings  on  the  securitized  mortgage  borrowings.  For  the  year  ended  December 31, 2019,  our  residual 
interests generated cash flows of $1.4 million.  These cash flows represent the difference between principal and interest 
payments on the underlying mortgages and are affected by the following: 

• 

• 

• 

• 

• 

• 

• 

• 

• 

servicing and master servicing fees paid; 

premiums paid to mortgage insurers; 

cash payments/receipts on derivatives; 

interest paid on securitized mortgage borrowings; 

principal payments and prepayments paid on securitized mortgage borrowings; 

overcollateralization requirements; 

actual losses, net of any gains incurred upon disposition of other real estate owned or acquired in settlement 
of defaulted mortgages; 

unpaid interest shortfall; and 

basis risk shortfall.  

Additionally, we act as the master servicer for mortgages included in our long - term mortgage portfolio, which 
consists of CMO and REMIC securitizations. The master servicing fees we earn are generally 0.03% per annum (3 basis 
points) on the declining principal balances of these mortgages plus interest income on cash held in custodial accounts until 
remitted to investors, less any interest shortfall.  

Uses of Liquidity 

Acquisition  and  origination  of  mortgage  loans.    During  2019,  the  mortgage  lending  operations  originated  or 
acquired $4.5 billion of mortgage loans. Capital invested in mortgages is outstanding until we sell the loans. Initial capital 
invested  in  mortgage  loans  includes  premiums  paid  when  mortgages  are  acquired  and  originated  and  our  capital 
investment, or “haircut,” required upon financing, which is generally determined by the type of collateral provided and the 
warehouse facility terms. The mortgage loan originations were financed with warehouse borrowings at a haircut generally 
between 2% to 10% of the outstanding principal balance of the mortgage loans. The haircuts are normally recovered from 
sales proceeds.  

Investment in mortgage servicing rights.  As part of our business plan, we have traditionally invested in mortgage 
servicing rights through the sale of mortgage loans on a servicing retained basis and to a lesser extent the purchase of MSR 
pools.  During 2019, we began to retain less servicing by doing more whole loan sales and capitalized $2.5 million in 
mortgage servicing rights from selling $290.7 million in loans with servicing retained.   

Cash  flows  from  financing  facilities  and  other  lending  relationships.    We  primarily  fund  our  mortgage 
originations through warehouse facilities with third - party lenders which are primarily with national and regional banks. At 

52 

December 31, 2019, the warehouse facilities borrowing capacity amounted to $1.7 billion, of which $701.6 million was 
outstanding. The warehouse facilities are secured by and used to fund single - family residential mortgage loans until such 
loans  are  sold.  The  warehouse  facilities  agreements  contain  certain  covenants  which  we  are  required  to  satisfy.  At 
December 31, 2019, we were in compliance with all covenants.  In order to mitigate the liquidity risk associated with 
warehouse borrowings, we attempt to sell or securitize our mortgage loans expeditiously.  

Our ability to meet liquidity requirements and the financing needs of our customers is subject to the renewal of 
our warehouse facilities or obtaining other sources of financing, if required, including additional debt or equity from time 
to time. Any decision our lenders or investors make to provide available financing to us in the future will depend upon a 
number of factors, including: 

• 

• 

• 

• 

• 

• 

• 

our compliance with the terms of existing warehouse lines and credit arrangements, including any financial 
covenants; 

the ability to obtain waivers upon any noncompliance; 

our financial performance; 

industry and market trends in our various businesses; 

the general availability of, and rates applicable to, financing and investments; 

our lenders or investors resources and policies concerning loans and investments; and 

the relative attractiveness of alternative investment or lending opportunities. 

Repurchase Reserve.  When we sell loans through whole loan sales we are required to make normal and customary 
representations and warranties about the loans to the purchaser. Our whole loan sale agreements generally require us to 
repurchase loans if we breach a representation or warranty given to the loan purchaser. In addition, we may be required to 
repurchase loans as a result of borrower fraud or if a payment default occurs on a mortgage loan shortly after its sale. 

From time to time, investors have requested us to repurchase loans or to indemnify them against losses on certain 
loans which the investors believe either do not comply with applicable representations or warranties or defaulted shortly 
after its purchase. We record an estimated reserve for these losses at the time the loan is sold, and adjust the reserve to 
reflect the estimated loss. 

Financing Activities 

MSR Financing.  In February 2018, IMC (Borrower), amended the Line of Credit Promissory Note (FHLMC and 
GNMA Financing) originally entered into in August 2017, increasing the maximum borrowing capacity of the revolving 
line of credit to $50.0 million and extending the term to January 31, 2019. In May 2018, the agreement was amended 
increasing the maximum borrowing capacity of the revolving line of credit to $60.0 million, increasing the borrowing 
capacity up to 60% of the fair market value of the pledged mortgage servicing rights and reducing the interest rate per 
annum to one-month LIBOR plus 3.0%.  As part of the May 2018 amendment, the obligations under the Line of Credit are 
secured  by  FHLMC  and  GNMA  pledged  mortgage  servicing  rights  (subject  to  an  acknowledge  agreement)  and  is 
guaranteed by Integrated Real Estate Services, Corp.  In April 2019, the maturity of the line was extended until January 31, 
2020.  At  December 31, 2019,  there  were  no  outstanding  borrowings  under  the  FHLMC  and  GNMA  Financing  and 
approximately  $24.4  million  was  available  for  borrowing.    In  January 2020,  the  maturity  of  the  line  was  extended  to 
March 31, 2020.   

Long - term Debt (consisting of Junior Subordinated Notes). The Junior Subordinated Notes are redeemable at par 
at any time with a stated maturity of March 2034 and require quarterly distributions at 3 - month LIBOR plus 3.75% per 
annum.  At  December 31, 2019,  the  interest  rate  was  5.71%.  We  are  current  on  all  interest  payments.  At 
December 31, 2019, long - term debt had an outstanding principal balance of $62.0 million with an estimated fair value of 
$45.4 million and is reflected on our consolidated balance sheets as long - term debt. 

53 

Convertible Notes.  In May 2015, we issued $25.0 million Convertible Promissory Notes (Convertible Notes). 
The Convertible Notes mature on or before May 9, 2020 and accrue interest at a rate of 7.5% per annum, paid quarterly.  
We are currently evaluating various options as to the appropriate settlement of the Convertible Notes.   

Operating  activities.    Net  cash  (used  in) provided  by  operating  activities  was  $(377.5) million  for  2019  as 
compared to $201.0 million for 2018, primarily due to the timing of originations and sales of loans held - for - sale between 
2019 and 2018. During 2019 and 2018, the primary sources of cash in operating activities were cash received from fees 
generated by our mortgage and real estate service business activities, cash received from mortgage lending and excess cash 
flows from our residual interests in securitizations offset by operating expenses. 

Investing  activities.    Net  cash  provided  by  investing  activities  was  $589.7 million  for  2019  as  compared  to 
$727.7 million for 2018. For 2019 and 2018, the primary source of cash from investing activities was provided by principal 
repayments  on  our  securitized  mortgage  collateral,  the  sale  of  mortgage  servicing  rights,  the  sale  of  mortgage  backed 
securities and proceeds from the liquidation of REO.   

Financing  activities.    Net  cash  used  in  financing  activities  was  $205.3  million  for  2019  as  compared  to 
$937.6 million for 2018. For 2019 and 2018, significant uses of cash in financing activities were primarily for principal 
repayments on securitized mortgage borrowings, partially offset by net borrowings against warehouse agreements.    

Inflation.  The consolidated financial statements and corresponding notes to the consolidated financial statements 
have been prepared in accordance with GAAP, which require the measurement of financial position and operating results 
in terms of historical dollars without considering the changes in the relative purchasing power of money over time due to 
inflation. For the years ended December 31, 2019 and 2018, inflation had no significant impact on our revenues or net 
income. Unlike industrial companies, nearly all of our assets and liabilities are monetary in nature. As a result, interest 
rates  have  a  greater  effect  on  our  performance  than  do  the  effects  of  general  levels  of  inflation.  Inflation  affects  our 
operations  primarily  through  its  effect  on  interest  rates,  since  interest  rates  normally  increase  during  periods  of  high 
inflation and decrease during periods of low inflation. 

Our results of operations and liquidity are materially affected by conditions in the markets for mortgages and 
mortgage-related  assets,  as  well  as  the  broader  financial  markets  and  the  general  economy.  Concerns  over  economic 
recession, geopolitical issues, unemployment, the availability and cost of financing, the mortgage market and real estate 
market conditions contribute to increased volatility and diminished expectations for the economy and markets. Volatility 
and uncertainty in the marketplace may make it more difficult for us to obtain financing or raise capital on favorable terms 
or at all. Our operations and profitability may be adversely affected if we are unable to obtain cost-effective financing. 

It is important for us to sell or securitize the loans we originate and, when doing so, maintain the option to also 
sell the related MSRs associated with these loans.  Some investors have raised concerns about the high prepayment speeds 
of our loans generated through our retail direct channel and this has resulted and could further result in adverse pricing or 
delays in our ability to sell or securitize loans and related MSRs on a timely and profitable basis.  During the fourth quarter 
of 2017, Fannie Mae sufficiently limited the manner and volume for our deliveries of eligible loans such that we elected 
to cease deliveries to them and we expanded our whole loan investor base for these loans.  During 2018 and 2019, we 
completed  servicing released  loan sales  to whole  loan  investors  and  expect  to  continue  to utilize  these  alternative  exit 
strategies for Fannie Mae eligible loans.  We continue to take steps to manage our prepayment speeds to be more consistent 
with our industry comparables and to reestablish the full confidence and delivery mechanisms to our investor base. We 
remain an approved Seller and Servicer with Fannie Mae and Freddie Mac. 

We believe that current cash balances, cash flows from our mortgage lending operations, the sale of mortgage 
servicing rights, real estate services fees generated from our long-term mortgage portfolio, availability on our warehouse 
lines of credit, availability on unused FHLMC and GNMA Financing, and residual interest cash flows from our long-term 
mortgage portfolio are adequate for our current operating needs based on the current operating environment. We believe 
the mortgage and real estate services market is volatile, highly competitive and subject to increased regulation. Competition 
in  mortgage  lending  comes  primarily  from  mortgage  bankers,  commercial  banks,  credit  unions  and  other  finance 
companies which operate in our market area as well as throughout the United States. We compete for loans principally on 
the basis of the interest rates and loan fees we charge, the types of loans we originate and the quality of services we provide 
to borrowers, brokers and sellers.  Additionally, performance of the long-term mortgage portfolio is subject to the current 
real  estate  market  and  economic  conditions.  Cash  flows  from  our  residual  interests  in  securitizations  are  sensitive  to 
delinquencies, defaults and credit losses associated with the securitized loans. Losses in excess of current estimates will 

54 

reduce the residual interest cash receipts from our long-term mortgage portfolio. 

While we continue to pay our obligations as they become due, the ability to continue to meet our current and 
long-term obligations is dependent upon many factors, particularly our ability to successfully operate our mortgage lending 
segment,  manage  and  monetize  our  MSRs,  real  estate  services  segment  and  realizing  cash  flows  from  the  long-term 
mortgage  portfolio.  Our  future  financial  performance  and  profitability  are  dependent  in  large  part  upon  the  ability  to 
continue expanding our mortgage lending platform successfully. 

Operational and Market Risks 

We are exposed to a variety of operation and market risks which include interest rate risk, credit risk, operational 

risk, real estate risk, prepayment risk, and liquidity risk. 

Interest Rate Risk 

Interest Rate Risk—Mortgage Lending.  We are exposed to interest rate risks relating to our ongoing mortgage 
lending operations. We use derivative instruments to manage some of our interest rate risk. However, we do not attempt 
to hedge interest rate risk completely. Our interest rate risk arises from the financial instruments and positions we hold. 
This includes mortgage loans held for sale, MSRs and derivative financial instruments. These risks are regularly monitored 
by  executive  management  that  identify  and  manage  the  sensitivity  of  earnings  or  capital  to  changing  interest  rates  to 
achieve our overall financial objectives. 

Our  principal  market  exposure  is  to  interest  rate  risk,  specifically  changes  in  long-term  Treasury  rates  and 
mortgage interest rates due to their impact on mortgage-related assets and commitments. We are also exposed to changes 
in short-term interest rates, such as LIBOR, on certain variable rate borrowings including our term financing and mortgage 
warehouse borrowings.  The withdrawal and replacement of LIBOR with an alternative benchmark rate may introduce a 
number of risks for our business and the financial services industry.  At this time, it is not possible to predict the effect any 
discontinuance, modification or other reforms to LIBOR or any other reference rate, or the establishment of alternative 
reference rates will have on the Company. Refer to “Risk Factors” for additional discussion regarding risks associated with 
the replacement of LIBOR. 

Our  business  is  subject  to  variability  in  results  of  operations  in  both  the  mortgage  origination  and  mortgage 
servicing  activities  due  to  fluctuations  in  interest  rates.  In  a  declining  interest  rate  environment,  we  would  expect  our 
mortgage production activities’ results of operations to be positively impacted by higher loan origination volumes and gain 
on sale margins. Furthermore, with declining rates, we would expect the market value of our MSRs to decline due to higher 
actual  and  projected  loan  prepayments  related  to  our  loan  servicing  portfolio.  Conversely,  in  a  rising  interest  rate 
environment, we would expect a negative impact on the results of operations of our mortgage production activities but a 
positive  impact  on  the  market  values of our  MSRs.  The  interaction  between  the results  of operations of  our  mortgage 
activities is a core component of our overall interest rate risk strategy. 

We utilize a discounted cash flow analysis to determine the fair value of MSRs and the impact of parallel interest 
rate shifts on MSRs. The primary assumptions in this model are prepayment speeds, discount rates, costs of servicing and 
default rates. However, this analysis ignores the impact of interest rate changes on certain material variables, such as the 
benefit or detriment on the value of future loan originations, non-parallel shifts in the spread relationships between MBS, 
swaps and U.S. Treasury rates and changes in primary and secondary mortgage market spreads. We use a forward yield 
curve, which we believe better presents fair value of MSRs because the forward yield curve is the market’s expectation of 
future interest rates based on its expectation of inflation and other economic conditions. 

Interest rate lock commitments (IRLCs) represent an agreement to extend credit to a mortgage loan applicant, or 
an agreement to purchase a loan from a third-party originator, whereby the interest rate on the loan is set prior to funding. 
Our mortgage loans held for sale, which are held in inventory awaiting sale into the secondary market, and our interest 
rate lock commitments, are subject to changes in mortgage interest rates from the date of the commitment through the sale 
of the loan into the secondary market. As such, we are exposed to interest rate risk and related price risk during the period 
from the date of the lock commitment through the earlier of (i) the lock commitment cancellation or expiration date; or 
(ii) the date of sale into the secondary mortgage market. Loan commitments generally range between 15 and 60 days; and 
our  holding  period  of  the  mortgage  loan  from  funding  to  sale  is  typically  within  15 -  45  days  for  agency  loans  and 
45 – 75 days for NonQM loans. 

55 

We  manage  the  interest  rate risk  associated  with  our  outstanding IRLCs and  mortgage loans held for sale  by 
entering into derivative loan instruments such as forward loan sales commitments or To-Be-Announced mortgage backed 
securities (TBA Forward Commitments). We expect these derivatives will experience changes in fair value opposite to 
changes in fair value of the derivative IRLCs and mortgage loans held-for-sale, thereby reducing earnings volatility. We 
take  into  account  various  factors  and  strategies  in  determining  the  portion  of  the  mortgage  pipeline  (derivative  loan 
commitments) and mortgage loans held for sale we want to economically hedge. Our expectation of how many of our 
IRLCs will ultimately close is a key factor in determining the notional amount of derivatives used in hedging the position. 

Mortgage loans held-for-sale are financed by our warehouse lines of credit which generally carry variable rates. 
Mortgage loans held for sale are carried on our consolidated balance sheets on average for only 15 to 45 days after closing 
and prior to being sold. As a result, we believe that any negative impact related to our variable rate warehouse borrowings 
resulting from a shift in market interest rates would not be material to our consolidated financial statements. 

Interest Rate Risk—Securitized Trusts and Long - term Debt.  Our earnings from the long - term mortgage portfolio 
depend largely on our interest rate spread, represented by the relationship between the yield on our interest - earning assets 
(primarily securitized mortgage collateral) and the cost of our interest - bearing liabilities (primarily securitized mortgage 
borrowings  and  long - term  debt).  Our  interest  rate  spread  is  impacted  by  several  factors,  including  general  economic 
factors, forward interest rates and the credit quality of mortgage loans in the long - term mortgage portfolio. 

The residual interests in our long - term mortgage portfolio are sensitive to changes in interest rates on securitized 
mortgage collateral and the related securitized mortgage borrowings. Changes in interest rates can affect the cash flows 
and fair values of our trust assets and liabilities, as well as our earnings and stockholders’ equity. 

We are also subject to interest rate risk on our long - term debt (consisting of junior subordinated notes). These 
interest bearing liabilities include adjustable rate periods based on three - month LIBOR (junior subordinated notes). We 
do not currently hedge our exposure to the effect of changing interest rates related to these interest - bearing liabilities. 
Significant fluctuations in interest rates could have a material adverse effect on our business, financial condition, results 
of operations or liquidity. 

Credit Risk 

We provide representations and warranties to purchasers and insurers of the loans sold that typically are in place 
for the life of the loan. In the event of a breach of these representations and warranties, we may be required to repurchase 
a mortgage loan or indemnify the purchaser, and any subsequent loss on the mortgage loan may be borne by us unless we 
have recourse to our correspondent seller. 

We maintain a reserve for losses on loans repurchased or indemnified as a result of breaches of representations 
and warranties on our sold loans. Our estimate is based on our most recent data regarding loan repurchases and indemnity 
payments, actual losses on repurchased loans, and recovery history, among other factors. Our assumptions are affected by 
factors both internal and external in nature. Internal factors include, among other things, level of loan sales, the expectation 
of credit loss on repurchases and indemnifications, our success rate at appealing repurchase demands and our ability to 
recover any losses from third parties. External factors that may affect our estimate includes, among other things, the overall 
economic condition in the housing market, the economic condition of borrowers, the political environment at investor 
agencies and the overall U.S. and world economy. Many of the factors are beyond our control and may lead to judgments 
that are susceptible to change. 

Counterparty  Credit  Risk.    We  are  exposed  to  counterparty  credit  risk  in  the  event  of  non - performance  by 
counterparties  to  various  agreements.  We  monitor  our  counterparties  and  currently  do  not  anticipate  losses  due  to 
counterparty non - performance.  As of December 31, 2019, there were no significant concentrations of credit risk related 
to our exposure with any individual counterparty. 

Credit Risk - Securitized Trusts.  We manage credit risk by actively managing delinquencies and defaults through 
our  servicers.  Starting  with  the  second  half  of  2007  we  have  not  retained  any  additional  mortgages  in  our  long - term 
mortgage  portfolio.  Our  securitized  mortgage  collateral  primarily  consists  of  non - conforming  mortgages  which  when 
originated were generally within typical Fannie Mae and Freddie Mac guidelines but had loan characteristics, which may 
have  included  higher  loan  balances,  higher  loan - to - value  ratios  or  lower  documentation  requirements  (including 
stated - income loans), that made them non - conforming under those guidelines. 

56 

Using  historical  losses,  current  portfolio  statistics  and  market  conditions  and  available  market  data,  we  have 
estimated future loan losses on the long- term mortgage portfolio, which are included in the fair value adjustment to our 
securitized mortgage collateral. The credit performance for the loans has been clearly far worse than our initial expectations 
when the loans were originated. We have seen some restoration of real estate values, however the ultimate level of realized 
losses will largely be influenced by local real estate conditions in areas where underlying properties are located, including 
the recovery of the housing market and overall strength of the economy. If market conditions deteriorate in excess of our 
expectations, we may need to recognize additional fair value reductions to our securitized mortgage collateral, which may 
also affect the value of the related securitized mortgage borrowings and residual interests. 

We  monitor  our  servicers  to  attempt  to  ensure  that  they  perform  loss  mitigation,  foreclosure  and  collection 
functions according to their servicing practices and each securitization trust’s pooling and servicing agreement. We have 
met with the management of our servicers to assess our borrowers’ current ability to pay their mortgages and to make 
arrangements with selected delinquent borrowers which will result in the best interest of the trust and borrower, in an effort 
to minimize the number of mortgages which become seriously delinquent. When resolving delinquent mortgages, servicers 
are required to take timely action. The servicer is required to determine payment collection under various circumstances, 
which will result in the maximum financial benefit. This is accomplished by either working with the borrower to bring the 
mortgage current by modifying the loan with terms that will maximize the recovery or by foreclosing and liquidating the 
property. At a foreclosure sale, the trusts consolidated on our consolidated balance sheets generally acquire title to the 
property. 

Operational Risk 

Operational risk is inherent in our business practices and related support functions. Operational risk is the risk of 
loss resulting from inadequate or failed internal processes or systems, human factors or external events.  Operational risk 
may occur in any of our business activities and can manifest itself in various ways including, but not limited to, errors 
resulting from business process failures, material disruption in business activities, system breaches and misuse of sensitive 
information  and  failures  of  outsourced  business  processes.   These  events  could  result  in  non-compliance  with  laws  or 
regulations, regulatory fines and penalties, litigation or other financial losses, including potential losses resulting from lost 
client relationships. 

Our business is subject to extensive regulation by federal, state and local government authorities, which require 
us to operate in accordance with various laws, regulations, and judicial and administrative decisions. While we are not a 
bank,  our  business  subjects  us  to  both  direct  and  indirect  banking  supervision  (including  examinations  by  our  clients' 
regulators),  and  each  client  may  require  a  unique  compliance  model.  In  recent  years,  there  have  been  a  number  of 
developments in laws and regulations that have required, and will likely continue to require, widespread changes to our 
business.  The frequent introduction of new rules, changes to the interpretation or application of existing rules, increased 
focus  of  regulators,  and  near-zero  defect  performance  expectations  have  increased  our  operational  risk  related  to 
compliance with laws and regulations. 

Our  operational  risk  includes  managing  risks  relating  to  information  systems  and  information  security.   As  a 
service  provider,  we  actively  utilize  technology  and  information  systems  to operate our business  and  support business 
development.  We also must safeguard the confidential personal information of our customers, as well as the confidential 
personal information of the employees and customers of our clients.  We consider industry best practices to manage our 
technology risk, and we continually develop and enhance the controls, processes and systems to protect our information 
systems and data from unauthorized access. 

To  monitor  and  control  this  risk,  we  have  established  policies,  procedures  and  a  controls  framework  that  are 

designed to provide sound and consistent risk management processes and transparent operational risk reporting.  

Real Estate Risk 

Residential  property  values  are  subject  to  volatility  and  may  be  negatively  affected  by  numerous  factors, 
including, but not limited to, national, regional and local economic conditions such as unemployment and interest rate 
environment;  local  real  estate  conditions  including  housing  inventory  and  foreclosures;  and  demographic  factors. 
Decreases in property values reduce the value of the collateral securing and the potential proceeds available to a borrower 
to repay our loans, which could cause us to suffer losses. 

57 

Prepayment Risk 

Prepayment speed is a measurement of how quickly UPB is reduced. Items reducing UPB include normal monthly 
loan principal payments, loan refinancing’s, voluntary property sales and involuntary property sales such as foreclosures 
or short sales. Prepayment speed impacts future servicing fees, fair value of mortgage servicing rights and float income. 
When prepayment speed increases, our servicing fees decrease faster than projected due to the shortened life of a portfolio. 
Faster prepayment speeds will cause our mortgage servicing rights fair value to decrease. 

We historically used prepayment penalties as a method of partially mitigating prepayment risk for those borrowers 
that have the ability to refinance. The economic downturn, lack of available credit and declines in property values in certain 
parts of the country have limited some borrowers’ ability to refinance. These factors have reduced prepayment risk within 
our long - term mortgage portfolio. With the seasoning of the long - term mortgage portfolio, prepayment penalties terms 
have expired, thereby eliminating prepayment penalty income. 

Liquidity Risk 

We are exposed to liquidity risks relating to our ongoing mortgage lending operations. We primarily fund our 
mortgage lending originations through warehouse facilities with third - party lenders and MSR financing facilities. Refer to 
“Liquidity and Capital Resources” for additional information regarding liquidity. 

Off Balance Sheet Arrangements 

When  we  sell  or  broker  loans  through  whole - loan  sales,  we  are  required  to  make  normal  and  customary 
representations and warranties to the loan originators or purchasers, including guarantees against early payment defaults 
typically 90 days, and fraudulent misrepresentations by the borrowers. Our agreements generally require us to repurchase 
loans if we breach a representation or warranty given to the loan purchaser. In addition, we may be required to repurchase 
loans as a result of borrower fraud or if a payment default occurs on a mortgage loan shortly after its sale. Because the 
loans are no longer on our consolidated balance sheets, the representations and warranties are considered a guarantee. 
During 2019, we sold $4.1 billion of loans subject to representations and warranties. At December 31, 2019, we had $9.0 
million in repurchase reserve as compared to a reserve of $7.7 million as December 31, 2018.  

See disclosures in the notes to the consolidated financial statements under “Commitments and Contingencies” for 

other arrangements that qualify as off balance sheets arrangements. 

Contractual Obligations 

As a smaller reporting company, we are not required to provide the information required by this Item. 

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

As a smaller reporting company, we are not required to provide the information required by this Item. 

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

The  information  required  by  this  Item 8  is  incorporated  by  reference  to  Impac  Mortgage  Holdings, Inc.’s 

Consolidated Financial Statements and Independent Auditors’ Report beginning at page F - 1 of this Form 10 - K. 

ITEM  9.  CHANGES  IN  AND  DISAGREEMENTS  WITH  ACCOUNTANTS  ON  ACCOUNTING  AND 
FINANCIAL DISCLOSURE 

None. 

58 

ITEM 9A. CONTROLS AND PROCEDURES 

Evaluation of Disclosure Controls and Procedures 

The Company maintains disclosure controls and procedures (as defined in the Securities Exchange Act of 1934 
Rules 13a - 15(e) or 15d - 15(e)) designed to ensure that information required to be disclosed in reports filed or submitted 
under the Securities Exchange Act of 1934, as amended (Exchange Act), is recorded, processed, summarized and reported 
within  the  time  periods  specified  in  the  SEC’s  rules  and  forms.  Disclosure  controls  and  procedures  include,  without 
limitation, controls and procedures designed to ensure that information required to be disclosed by the Company in the 
reports that it files or submits under the Exchange Act is accumulated and communicated to the Company’s management, 
including its principal executive and principal financial officers, or persons performing similar functions, as appropriate to 
allow timely decisions regarding required disclosure. 

The Company’s management, with the participation of its chief executive officer (CEO) and its chief financial 
officer (CFO), evaluated the effectiveness of our disclosure controls and procedures as of December 31, 2019. Based on 
that  evaluation,  the  Company’s  chief  executive  officer  and  chief  financial  officer  concluded  that,  as  of  that  date,  the 
Company’s disclosure controls and procedures were effective at a reasonable assurance level. 

Management’s Report on Internal Control over Financial Reporting 

Management  of  the  Company  is  responsible  for  establishing  and  maintaining  adequate  internal  control  over 
financial reporting (as defined in Section 13a - 15(f) of the Exchange Act). Internal control over financial reporting is a 
process designed by, or under the supervision of, the Company’s CEO and CFO to provide reasonable assurance regarding 
the reliability of financial reporting and the preparation of the Company’s financial statements for reporting purposes in 
accordance with accounting principles generally accepted in the United States of America and include those policies and 
procedures  that  (i) pertain  to  the  maintenance  of  records  that  in  reasonable  detail  accurately  and  fairly  reflect  the 
transactions and dispositions of the assets of the Company; (ii) provide reasonable assurance that transactions are recorded 
as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, 
and that receipts and expenditures of the Company are being made only in accordance with authorizations of management 
and  directors  of  the  Company;  and  (iii) provide  reasonable  assurance  regarding  prevention  or  timely  detection  of 
unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the financial 
statements. 

As of December 31, 2019, management conducted an assessment of the effectiveness of the Company’s internal 
control over financial reporting based on the framework established in Internal Control—Integrated Framework issued by 
the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission  (2013  Framework)  (COSO).  Based  on  the 
criteria established by COSO, management concluded that the Company’s internal control over financial reporting was 
effective as of December 31, 2019. 

Our  management,  including  our  chief  executive  officer  and  chief  financial  officer,  does  not  expect  that  our 
disclosure controls and procedures or our internal control over financial reporting will prevent or detect all errors and all 
fraud. A control system, no matter how well designed and operated, can provide only reasonable, not absolute, assurance 
that the control system’s objectives will be met. Further, the design of a control system must reflect the fact that there are 
resource  constraints,  and  the  benefits  of  controls  must  be  considered  relative  to  their  costs.  Because  of  the  inherent 
limitations  in  all  control  systems,  no  evaluation  of  controls  can  provide  absolute  assurance  that  all  control  issues  and 
instances of fraud, if any, within the Company have been detected. These inherent limitations include the realities that 
judgments in decision - making can be faulty, and that breakdowns can occur because of simple error or mistake. Controls 
can also be circumvented by the individual acts of some persons, by collusion of two or more people, or by improper 
management override of the controls. Over time, controls may become inadequate because of changes in conditions or 
deterioration in the degree of compliance with associated policies or procedures. Because of the inherent limitations in a 
cost - effective control system, there is a risk that material misstatements due to error or fraud may occur and will not be 
detected on a timely basis. 

Squar  Milner LLP,  the  independent  registered  public  accounting  firm  that  audited  the  consolidated  financial 
statements included in this Annual Report on Form 10 - K, has issued an attestation report on the Company’s internal control 
over financial reporting, a copy of which is included herein. 

59 

Changes in Internal Control Over Financial Reporting 

During  the  quarter  ended  December 31, 2019,  there  were  no  changes  in  our  internal  control  over  financial 
reporting that materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial 
reporting. 

60 

 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Shareholders and the Board of Directors of Impac Mortgage Holdings, Inc. 

Opinion on Internal Control over Financial Reporting 

We  have  audited  Impac  Mortgage  Holdings,  Inc.’s  (the  Company)  internal  control  over  financial  reporting  as  of 
December 31, 2019, based on criteria established in Internal Control—Integrated Framework issued by the Committee of 
Sponsoring Organizations of the Treadway Commission in 2013. In our opinion, the Company maintained, in all material 
respects,  effective  internal  control  over  financial  reporting  as  of  December 31,  2019  based  on  criteria  established  in 
Internal  Control –  Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway 
Commission in 2013. 

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United 
States)  (PCAOB),  the  consolidated  balance  sheets  of  the  Company  as  of  December 31,  2019  and  2018,  the  related 
consolidated statements of operations and comprehensive loss, changes in stockholders’ equity and cash flows for the years 
then ended, and the related notes to the consolidated financial statements, and our report dated March 13, 2020 expressed 
an unqualified opinion.  

Basis for Opinion 

The Company’s management is responsible for maintaining effective internal control over financial reporting, and for its 
assessment of the effectiveness of internal control over financial reporting included in the accompanying Management's 
Report on Internal Control over Financial Reporting appearing under Item 9A. Our responsibility is to express an opinion 
on the Company's internal control over financial reporting based on our audit. We are a public accounting firm registered 
with the PCAOB and are required to be independent with respect to the Company in accordance with U.S. federal securities 
laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained 
in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing 
the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control 
based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the 
circumstances. We believe that our audit provides a reasonable basis for our opinion. 

Definition and Limitation of Internal Control over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with 
generally accepted accounting principles. A company’s internal control over financial reporting includes those policies 
and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the 
transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded 
as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, 
and that receipts and expenditures of the company are being made only in accordance with authorizations of management 
and  directors  of  the  company;  and  (3) provide  reasonable  assurance  regarding  prevention  or  timely  detection  of 
unauthorized acquisition, use, or disposition of the company’s  assets that could have a material effect on the financial 
statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

/s/ SQUAR MILNER LLP 

Irvine, California 
March 13, 2020 

61 

 
 
ITEM 9B. OTHER INFORMATION 

MSR Financing Facility 

On January 27, 2020, the Freddie Mac and Ginnie Mae revolving line of credit was extended to March 31, 2020. 

PART III 

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE 

The information required by this Item 10 is hereby incorporated by reference to Impac Mortgage Holdings, Inc.’s 
definitive  proxy  statement,  to  be  filed  pursuant  to  Regulation 14A  within  120 days  after  the  end  of  Impac  Mortgage 
Holdings, Inc.’s fiscal year. 

ITEM 11. EXECUTIVE COMPENSATION 

The information required by this Item 11 is hereby incorporated by reference to Impac Mortgage Holdings, Inc.’s 
definitive  proxy  statement,  to  be  filed  pursuant  to  Regulation 14A  within  120 days  after  the  end  of  Impac  Mortgage 
Holdings, Inc.’s fiscal year. 

ITEM  12.  SECURITY  OWNERSHIP  OF  CERTAIN  BENEFICIAL  OWNERS  AND  MANAGEMENT  AND 
RELATED STOCKHOLDER MATTERS 

The information required by this Item 12 including Equity Compensation Plan Information is hereby incorporated 
by reference to Impac Mortgage Holdings, Inc.’s definitive proxy statement, to be filed pursuant to Regulation 14A within 
120 days after the end of Impac Mortgage Holdings, Inc.’s fiscal year. 

ITEM  13.  CERTAIN  RELATIONSHIPS  AND  RELATED  TRANSACTIONS,  AND  DIRECTOR 
INDEPENDENCE 

The information required by this Item 13 is hereby incorporated by reference to Impac Mortgage Holdings, Inc.’s 
definitive  proxy  statement,  to  be  filed  pursuant  to  Regulation 14A  within  120 days  after  the  end  of  Impac  Mortgage 
Holdings, Inc.’s fiscal year. 

ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES 

The information required by this Item 14 is hereby incorporated by reference to Impac Mortgage Holdings, Inc.’s 
definitive  proxy  statement,  to  be  filed  pursuant  to  Regulation 14A  within  120 days  after  the  end  of  Impac  Mortgage 
Holdings, Inc.’s fiscal year. 

ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES 

PART IV 

(a)(1) Financial Statements - Consolidated financial statements are included under Item 8 of Part II of this Form 10 - K. 

(a)(2) Financial Statement Schedules - All financial statement schedules have been omitted either because they are not 
applicable or because the required information is included in the consolidated financial statements. 

(a)(3) Exhibits - The exhibits listed on the accompanying Exhibit Index are incorporated by reference into this Item 15 of 
this Annual Report on Form 10 - K. 

62 

Exhibit 
Number 

2.1 

Description 

  Amended and Restated Asset Purchase Agreement dated as of May 11, 2015 and effective as of March 31, 2015 among 
Impac Mortgage Holdings, Inc, Impac Mortgage Corp and CashCall, Inc. Schedules and exhibits are omitted pursuant 
to Item 601(b)(2) of Regulation S - K. The Company agrees to furnish a supplemental copy of any omitted schedules or
exhibits to the SEC upon request (incorporated by reference to Exhibit 2.1 of the Company’s Form 10 - Q filed with the 
Securities and Exchange Commission on May 14, 2015). 

2.1(a) 

2.1(b) 

3.1(P) 

  Amendment No. 1 to Amended and Restated Asset Purchase Agreement (incorporated by reference to Exhibit  2.2(a) of 
the Company’s Annual Report on Form 10 - K filed with the Securities and Exchange Commission on March 11, 2016). 

  Amendment No. 2 to Amended and Restated Asset Purchase Agreement  (incorporated by reference to Exhibit  2.2(b) of 
the Company’s Annual Report on Form 10 - K filed with the Securities and Exchange Commission on March 11, 2016). 

  Articles  of  Amendment  and  Restatement  (Charter)  of  the  Company  (incorporated  by  reference  to  the  corresponding
exhibit number to the Company’s Registration Statement on Form S - 11, as amended (File No. 33 - 96670), filed with the 
Securities and Exchange Commission on November 8, 1995).   

3.1(a) 

  Certificate of Correction to the Company’s Charter (incorporated by reference to Exhibit  3.1(a) of the Company’s 10 - K 

filed with the Securities and Exchange Commission on March 16, 1999).  

3.1(b) 

3.1(c) 

3.1(d) 

3.1(e) 

3.1(f) 

3.1(g) 

3.1(h) 

3.1(i) 

3.1(j) 

  Articles of Amendment to the Company’s Charter to correct certain sections of Article VII (Restriction Transfer and
Redemption of Shares) (incorporated by reference to Exhibit  3.1(b) of the Company’s 10 - K  filed with the Securities 
and Exchange Commission on March 16, 1999). 

  Articles of Amendment to the Company’s Charter for change of name of the Company (incorporated by reference to
Exhibit   3.1(a) of  the  Company’s  Current  Report  on  Form 8 - K/A  Amendment  No. 1,  filed  with  the  Securities  and
Exchange Commission on February 12, 1998).   

  Articles  of  Amendment  to  the  Company’s  Charter,  increasing  authorized  shares  of  Common  Stock  of  the  Company
(incorporated by reference to Exhibit  10 of the Company’s Form 8 - A/A, Amendment No. 2, filed with the Securities 
and Exchange Commission on July 30, 2002).  

  Articles  of  Amendment  to  the  Company’s  Charter,  amending  and  restating  Article VII  [Restriction  or  Transfer, 
Acquisition  and  Redemption  of  Shares]  (incorporated  by  reference  to  Exhibit   7  of  the  Company’s  Form 8 - A/A, 
Amendment No. 1, filed with the Securities and Exchange Commission on June 30, 2004).   

  Articles Supplementary to Company’s Charter designating 9.375 percent Series B Cumulative Redeemable Preferred
Stock, liquidation preference $25.00 per share, par value $0.01 per share, (incorporated by reference to Exhibit  3.8 of 
the Company’s Form 8 - A/A, Amendment No. 1, filed with the Securities and Exchange Commission on June 30, 2004).

  Articles Supplementary to Company’s Charter designating 9.125 percent Series C Cumulative Redeemable Preferred 
Stock, liquidation preference $25.00 per share, par value $0.01 per share, (incorporated by reference to Exhibit  3.10 of 
the Company’s Form 8 - A filed with the Securities and Exchange Commission on November 19, 2004).   

  Articles of Amendment to the Company’s Charter, effecting 1 - for - 10 reverse stock split (incorporated by reference to
Exhibit   3.1  of  the  Company’s  Current  Report  on  Form 8 - K  filed  with  the  Securities  and  Exchange  Commission  on
December 30, 2008).    

  Articles of Amendment to the Company’s Charter, to decrease Common Stock par value (incorporated by reference to
Exhibit  3.2  of  the  Company’s  Current  Report  on  Form 8 - K  filed  with  the  Securities  and  Exchange  Commission  on 
December 30, 2008).   

  Articles  of  Amendment  to  the  Company’s  Charter,  to  amend  and  restate  Series B  Preferred  Stock  (incorporated  by
reference  to  Exhibit   3.1  of  the  Company’s  Current  Report  on  Form 8 - K  filed  with  the  Securities  and  Exchange
Commission on June 30, 2009).   

63 

 
 
    
 
 
 
Exhibit 
Number 

3.1(k) 

  Articles  of  Amendment  to  the  Company’s  Charter,  to  amend  and  restate  Series C  Preferred  Stock  (incorporated  by
reference  to  Exhibit   3.2  of  the  Company’s  Current  Report  on  Form 8 - K  filed  with  the  Securities  and  Exchange 
Commission on June 30, 2009).   

Description 

3.1(l) 

  Articles Supplementary to the Company’s Charter to reclassify and designate Series A - 1 Junior Participating Preferred 
Stock (incorporated by reference to Exhibit  3.1 of the Company’s Current Report on Form 8 - K filed with the Securities 
and Exchange Commission on September 4, 2013).   

3.2 

4.1 

4.2 

4.3 

4.4 

  Amended and Restated Bylaws, as amended to date.     

  Form of  Stock  Certificate  of  the  Company  (incorporated  by  reference  to  the  corresponding  exhibit  number  to  the
Company’s  Registration  Statement  on  Form S - 11,  as  amended  (File  No. 33 - 96670),  filed  with  the  Securities  and
Exchange Commission on September 7, 1995).   

  Junior  Subordinated  Indenture  between  Impac  Mortgage  Holdings, Inc.  and  The  Bank  of  New  York  Mellon  Trust
Company, National Association, as Trustee, related to Junior Subordinated Note due 2034 in the principal amount of 
$30,244,000 (incorporated by reference to exhibit 10.3 of the Company’s Quarterly Report on Form 10 - Q filed with the 
Securities and Exchange Commission on August 10, 2019).   

  Junior  Subordinated  Indenture  between  Impac  Mortgage  Holdings, Inc.  and  The  Bank  of  New  York  Mellon  Trust
Company, National Association, as Trustee, related to Junior Subordinated Note due 2034 in the principal amount of
$31,756,000 (incorporated by reference to exhibit 10.4 of the Company’s Quarterly Report on Form 10 - Q filed with the 
Securities and Exchange Commission on August 10, 2019). 

  Tax Benefits Preservation Rights Agreement dated as of October 23, 2019 by and between Impac Mortgage Holdings,
Inc. and American Stock Transfer & Trust Company, LLC, as Rights Agent (incorporated by referenced to Exhibit 4.1 
to the  Registrant’s  Current  Report  on  Form 8 - K filed  with the  Securities  and  Exchange  Commission  on  October 23, 
2019). 

4.5 

  Description of Impac Mortgage Holdings, Inc. securities registered pursuant to Section 12 of the Securities Exchange

Act of 1934, as amended. 

10.1(a) 

10.2 

  Form of 2018 Indemnification Agreement with Officers and Directors (incorporated by reference to Exhibit 10.3 of the
Company’s Quarterly Report on Form 10 - Q filed with the Securities and Exchange Commission on August 9, 2018). 

  Lease dated March 1, 2005 regarding 19500 Jamboree Road, Irvine, California (incorporated by reference to Exhibit 10.8 
of the Company’s Annual Report on Form 10 - K filed with the Securities and Exchange Commission on March 31, 2005).

10.2(a) 

  Amendment to Office Lease (incorporated by reference to Exhibit 10.2 of the Company’s Current Report on Form 8 - K 

filed with the Securities and Exchange Commission on January 28, 2016). 

10.3* 

  Impac Mortgage Holdings, Inc. 2010 Omnibus Incentive Plan, (as amended) (incorporated by reference to Exhibit 10.1 
of the Company’s Current Report on Form 8 - K filed with the Securities and Exchange Commission on June 26, 2019). 

10.3(a)* 

10.3(b)* 

10.3(c)* 

  Form of Notice of Grant of Incentive/Non Qualified Stock Option Award Agreement for 2010 Omnibus Incentive Plan
(incorporated  by  reference  to  Exhibit 99.6  of  the  Company’s  Registration  Statement  on  Form S - 8  filed  with  the 
Securities and Exchange Commission on September 10, 2010). 

  Form of Notice of Grant of Restricted Stock Agreement for 2010 Omnibus Incentive Plan (incorporated by reference to
Exhibit 99.7 of the Company’s Registration Statement on Form S - 8 filed with the Securities and Exchange Commission
on September 10, 2010). 

  Form of Stock Option Agreement for 2001 Stock Option, Deferred Stock and Restricted Stock Plan (incorporated by
reference  to  Exhibit 10.2  of  the  Company’s  Quarterly  Report  on  Form 10 - Q  filed  with  the  Securities  and  Exchange
Commission on November 9, 2004). 

10.4* 

  Non - Employee  Director  Deferred  Stock  Unit  Award  Program  (incorporated  by  reference  to  Exhibit 10.6  of  the 

Company’s Annual Report on Form 10 - K for the year ended December 31, 2010).  

10.4(a)* 

  Form of Notice of Grant Under Non - Employee Director Deferred Stock Unit Award Program (incorporated by reference
to Exhibit 10.6(a) of the Company’s Annual Report on Form 10 - K filed with the Securities and Exchange Commission
on March 31, 2011). 

64 

 
 
    
 
 
 
Exhibit 
Number 

10.5 * 

  Confidential Separation and Release Agreement dated January 14, 2019 between Ronald Morrison and Impac Mortgage
Holdings, Inc. (incorporated by reference to Exhibit 10.8(c) of the Company’s Annual Report on Form 10 - K filed with 
the Securities and Exchange Commission on March 15, 2019). 

Description 

10.6 

  Form of  Convertible  Promissory  Note  Due  2020  (incorporated  by  reference  to  Exhibit 10.1(a) of  the  Company’s 

Quarterly Report on Form 10 - Q filed with the Securities and Exchange Commission on August 12, 2015). 

10.7 

10.7(a) 

10.8 

10.9(a) 

10.9(b) 

10.9(c) 

10.9(d) 

10.10* 

10.11* 

  Loan and Security Agreement dated as of February 10, 2017 between Impac Mortgage Corp. and Western Alliance Bank
(incorporated by reference to Exhibit 10.1 of the Company’s Current Report on Form 8 - K filed with the Securities and 
Exchange Commission on February 16, 2017). 

  Promissory Note dated as of February 10, 2017 issued by Impac Mortgage Corp. to Western Alliance Bank  (incorporated
by reference to Exhibit 10.1(a) of the Company’s Current Report on Form 8 - K filed with the Securities and Exchange
Commission on February 16, 2017). 

  Line of Credit Promissory Note with Merchants Bank of Indiana, dated August 17, 2017  (incorporated by reference to 
Exhibit 10.1 of the Company’s Current Report on Form 8 - K filed with the Securities and Exchange Commission on
August 22, 2017).   

  Security Agreement executed by Impac Mortgage Corp. in favor of Merchants Bank of Indiana, dated August 17, 2017 
(incorporated by reference to Exhibit 10.2 of the Company’s Current Report on Form 8 - K filed with the Securities and 
Exchange Commission on August 22, 2017). 

  Amendment dated February 7, 2018 to Line of Credit Promissory Note with Merchants Bank of Indiana. (incorporated
by reference from Exhibit 10.15(b) the Registrant’s Annual Report on Form 10 - K filed with the Securities and Exchange
Commission on March 16, 2018). 

  Amendment dated May 16, 2018 to Line of Credit Promissory Note with Merchants Bank of Indiana (incorporated by
reference from Exhibit 10.2 of the Company’s Quarterly Report on Form 10 - Q filed with the Securities and Exchange
Commission  on August 19, 2018. 

  Confirmation and Amendment dated April 18, 2019 to Line of Credit Promissory Note with Merchants Bank of Indiana 
(incorporated by reference from Exhibit 10.2 of the Company’s Quarterly report on Form 10 - Q filed with the Securities 
and Exchange Commission on August 9, 2019). 

  Key Executive Employment Agreement effective as of January 1, 2018 between Impac Mortgage Corp, Impac Mortgage
Holdings, Inc. and George Mangiaracina (incorporated by reference to Exhibit 10.1 of the Company’s Quarterly Report
on Form 10 - Q filed with the Securities and Exchange Commission on May 10, 2018). 

  Employment Agreement as of April 1, 2018 between Impac Mortgage Corp. and Rian Furey (incorporated by reference
to Exhibit 10.2 of the Company’s Quarterly Report on Form 10 - Q filed with the Securities and Exchange Commission
on May 10, 2018). 

10.11(a)*    Confidential  Separation  and  Release  Agreement  dated  August 14,  2019  between  Rian  Furey  and  Impac  Mortgage
Holdings, Inc. (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8 - K filed with the 
Securities and Exchange Commission on August 19, 2019).  

10.12* 

  Key Executive Employment Agreement dated as of May 14, 2018 between Impac Mortgage Corp., Impac Mortgage
Holdings,  Inc.  and  Brian  Kuelbs  (incorporated  by  reference  to  Exhibit  10.1  of  the  Company’s  Quarterly  Report  on 
Form 10 - Q filed with the Securities and Exchange Commission on August 9, 2018). 

21.1 

  Subsidiaries of the Company (incorporated by reference from the Registrant’s Annual Report on Form 10 - K filed with 

23.1 

31.1 

the Securities and Exchange Commission on March 20, 2014). 

  Consent of Squar Milner LLP. 

  Certification  of  Chief  Executive  Officer  pursuant  to  Item 601(b)(31) of  Regulation S - K,  as  adopted  pursuant  to 

Section 302 of the Sarbanes - Oxley Act of 2002. 

31.2 

  Certification  of  Chief  Financial  Officer  pursuant  to  Item 601(b)(31) of  Regulation S - K,  as  adopted  pursuant  to 

Section 302 of the Sarbanes - Oxley Act of 2002. 

32.1** 

  Certifications of Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350 as adopted 

pursuant to Section 906 of the Sarbanes - Oxley Act of 2002. 

65 

 
 
    
 
 
 
Exhibit 
Number 

101 

Description 

  The  following  financial  information  from  our  Annual  Report  on  Form 10 - K  for  the  year  ended  December 31,  2019, 
formatted in XBRL (Extensible Business Reporting Language): (1) the Condensed Consolidated Balance Sheets, (2) the 
Condensed  Consolidated  Statements  of  Operations  and  Comprehensive  Loss,  (3) the  Condensed  Consolidated 
Statements  of  Stockholders’  Equity,  (4) the  Condensed  Consolidated  Statements  of  Cash  Flows,  and  (5) Notes  to 
Consolidated Financial Statements, tagged as blocks of text. 

*     Denotes  a  management  or  compensatory  plan  or  arrangement  required  to  be  filed  as  an  Exhibit  pursuant  to  Item 601  of 

Regulation S - K 

**   This Exhibit shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 or otherwise subject to 
the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933 or the 
Securities  Exchange  Act  of  1934,  whether  made  before  or  after  the  date  hereof  and  irrespective  of  any  general  incorporation 
language in any filings. 

NOTE: Filings on Form 10 - K, 10 - Q and 8 - K are under SEC File No. 001 - 14100. 

ITEM 16. FORM 10 - K SUMMARY 

None 

66 

 
 
    
 
 
 
 
 
 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has 
duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, in the City of Irvine, State 
of California, on the 13th day of March 2020. 

SIGNATURES 

IMPAC MORTGAGE HOLDINGS, INC. 

by /s/ GEORGE A MANGIARACINA 
  George A Mangiaracina 
  Chief Executive Officer 

Pursuant to the requirements of the Securities Act of 1934, this report has been signed by the following persons 

on behalf of the registrant and in the capacities and on the dates indicated. 

Signature 

Title 

Date 

/s/ GEORGE A. MANGIARACINA 
George A. Mangiaracina 

  Chairman of the Board, Chief Executive Officer and  
  Director (Principal Executive Officer) 

  Chief Financial Officer (Principal Financial Officer) 

  Chief Accounting Officer (Principal Accounting Officer) 

March 13, 2020

March 13, 2020

March 13, 2020

March 13, 2020

March 13, 2020

March 13, 2020

March 13, 2020

March 13, 2020

/s/ BRIAN KUELBS 
Brian Kuelbs 

/s/ PAUL LICON 
Paul Licon 

/s/ KATHERINE BLAIR 
Katherine Blair 

/s/ THOMAS B. AKIN 
Thomas B. Akin 

/s/ RICHARD H. PICKUP 
Richard Pickup 

/s/ FRANK P. FILIPPS 
Frank P. Filipps 

  Director 

  Director 

  Director 

  Director 

/s/ STEWART B. KOENIGSBERG  
STEWART B KOENIGSBERG 

  Director 

67 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED FINANCIAL STATEMENTS 
INDEX 

Report of Independent Registered Public Accounting Firm 
  F - 2 
Consolidated Balance Sheets as of December 31, 2019 and 2018 
  F - 3 
Consolidated Statements of Operations and Comprehensive Loss for the years ended December 31, 2019 and 2018   F - 4 
Consolidated Statements of Changes in Stockholders’ Equity for the years ended December 31, 2019, and 2018 
  F - 5 
Consolidated Statements of Cash Flows for the years ended December 31, 2019 and 2018 
  F - 6 
Notes to Consolidated Financial Statements 
  F - 7 

F-1 

 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Shareholders and the Board of Directors of Impac Mortgage Holdings, Inc. 

Opinion on the Financial Statements 

We have audited the accompanying consolidated balance sheets of Impac Mortgage Holdings, Inc. and subsidiaries (the 
Company) as of December 31, 2019 and 2018, the related consolidated statements of operations and comprehensive loss, 
changes in stockholders’ equity, and cash flows for the years then ended, and the related notes to the consolidated financial 
statements (collectively, the “financial statements”). In our opinion, the financial statements present fairly, in all material 
respects, the financial position of the Company as of December 31, 2019 and 2018, and the results of its operations and its 
cash flows for the years then ended, in conformity with accounting principles generally accepted in the United States of 
America. 

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United 
States)  (PCAOB),  the  Company’s  internal  control  over  financial  reporting  as of  December 31,  2019,  based  on  criteria 
established  in  Internal  Control—Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the 
Treadway  Commission  in  2013,  and  our  report  dated  March 13,  2020,  expressed  an  unqualified  opinion  on  the 
effectiveness of the Company’s internal control over financial reporting. 

Adoption of New Accounting Standard 

Accounting Standards Update (ASU) No. 2016 - 02 

As  discussed  in  Note  1  to  the  consolidated  financial  statements,  effective  January 1,  2019,  the  Company  changed  its 
method of accounting for leases due to the adoption of ASU No. 2016 - 02, Leases (Topic 842), and the related amendments, 
using the modified retrospective transition relief method allowed in ASU 2018 - 11. 

Basis for Opinion 

These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion 
on the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB 
and are required to be independent with respect to the Company in accordance with U.S. federal securities laws and the 
applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform 
the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether 
due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial 
statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included 
examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also 
included evaluating the accounting principles used and significant estimates made by management, as well as evaluating 
the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion. 

We have served as the Company’s auditor since 2008. 

/s/ SQUAR MILNER LLP 

Irvine, California 
March 13, 2020 

F-2 

 
 
IMPAC MORTGAGE HOLDINGS, INC. AND SUBSIDIARIES 

CONSOLIDATED BALANCE SHEETS 
(in thousands, except share data) 

ASSETS 

LIABILITIES 

Cash and cash equivalents 
Restricted cash 
Mortgage loans held-for-sale 
Mortgage servicing rights 
Securitized mortgage trust assets 
Other assets 

Total assets 

Warehouse borrowings 
Convertible notes, net 
Long-term debt 
Securitized mortgage trust liabilities 
Other liabilities 

Total liabilities 

Commitments and contingencies (See Note 14) 

STOCKHOLDERS’ EQUITY 
Series A - 1 junior participating preferred stock, $0.01 par value; 2,500,000 shares authorized; none issued or 

outstanding 

Series B 9.375% redeemable preferred stock, $0.01 par value; liquidation value $32,630; 2,000,000 shares 

authorized, 665,592 noncumulative shares issued and outstanding as of December 31, 2019 and 
December 31, 2018 (See Note 9) 

Series C 9.125% redeemable preferred stock, $0.01 par value; liquidation value $35,127; 5,500,000 shares 

authorized; 1,405,086 noncumulative shares issued and outstanding as of December 31, 2019 and 
December 31, 2018 (See Note 9) 

Common stock, $0.01 par value; 200,000,000 shares authorized; 21,255,426 and 21,117,006 shares issued 

and outstanding as of December 31, 2019 and December 31, 2018, respectively 

Additional paid-in capital 
Accumulated other comprehensive earnings 
Net accumulated deficit: 

Cumulative dividends declared 
Retained deficit 

Net accumulated deficit 
Total stockholders’ equity 

Total liabilities and stockholders’ equity 

      December 31,        December 31,    

2019 

2018 

$ 

$ 

$ 

 24,666   
 12,466   
 782,143   
 41,470   
 2,634,746   
 50,788   
 3,546,279   

 701,563   
 24,996   
 45,434   
 2,619,210   
 50,839   
 3,442,042   

$ 

$ 

$ 

 23,200   
 6,989   
 353,601   
 64,728   
 3,165,590   
 33,835   
 3,647,943   

 284,137   
 24,985   
 44,856   
 3,148,215   
 35,575   
 3,537,768   

 —   

 7   

 14   

 —   

 7   

 14   

 212   
 1,236,237   
 24,786   

 (822,520) 
 (334,499) 
 (1,157,019) 
 104,237   
 3,546,279   

$ 

 211   
 1,235,108   
 23,877   

 (822,520) 
 (326,522) 
 (1,149,042) 
 110,175   
 3,647,943   

$ 

See accompanying notes to consolidated financial statements. 

F-3 

 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
  
 
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
IMPAC MORTGAGE HOLDINGS, INC. AND SUBSIDIARIES 

CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS 
(in thousands, except per share data) 

Revenues: 

Gain on sale of loans, net 
Servicing fees, net 
Loss on mortgage servicing rights, net 
Real estate services fees, net 
Other 

Total revenues 

Expenses: 

Personnel expense 
Business promotion 
General, administrative and other 
Intangible asset impairment 
Goodwill impairment 

Total expenses 

Operating loss 

Other income (expense): 

Interest income 
Interest expense 
Change in fair value of long-term debt 
Change in fair value of net trust assets, including trust REO losses  

Total other (expense) income, net 

Loss before income taxes 

Income tax (benefit) expense 
Net loss 

Other comprehensive earnings (loss): 

Change in fair value of instrument specific credit risk of long-term debt 

Total comprehensive loss 

Net loss per common share: 
Basic 
Diluted 

For the Year Ended  
December 31,  

2019 

2018 

 98,830  
 12,943  
 (24,911) 
 3,287  
 479  
 90,628  

 65,191  
 9,319  
 22,410  
 —  
 —  
 96,920  
 (6,292) 

 165,198  
 (155,868) 
 (1,429) 
 (9,831) 
 (1,930) 
 (8,222) 
 (245) 
 (7,977) 

 909  
 (7,068) 

 (0.38) 
 (0.38) 

$ 

$ 

$ 

$ 

 66,750  
 37,257  
 (3,625) 
 4,327  
 291  
 105,000  

 64,143  
 26,936  
 35,339  
 18,347  
 104,587  
 249,352  
 (144,352) 

 186,848  
 (184,331) 
 3,978  
 (2,549) 
 3,946  
 (140,406) 
 5,004  
 (145,410) 

 (3,141) 
 (148,551) 

 (6.92) 
 (6.92) 

$ 

$ 

$ 

$ 

See accompanying notes to consolidated financial statements 

F-4 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
     
 
 
     
 
 
 
  
  
 
 
 
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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F-5

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
IMPAC MORTGAGE HOLDINGS, INC. AND SUBSIDIARIES 

CONSOLIDATED STATEMENTS OF CASH FLOWS 
(in thousands) 

CASH FLOWS FROM OPERATING ACTIVITIES: 

Net loss 
(Gain) loss on sale of mortgage servicing rights 
Change in fair value of mortgage servicing rights 
Gain on sale of mortgage-backed securities 
Gain on sale of mortgage loans 
Change in fair value of mortgage loans held-for-sale 
Change in fair value of derivatives lending, net 
Provision for repurchases 
Origination of mortgage loans held-for-sale 
Sale and principal reduction on mortgage loans held-for-sale 
Losses from trust REO 
Change in fair value of net trust assets, excluding trust REO 
Change in fair value of long-term debt 
Accretion of interest income and expense 
Amortization of intangible and other assets 
Amortization of debt issuance costs and discount on note payable 
Stock-based compensation 
Impairment of goodwill 
Impairment of intangible assets 
Excess tax benefit from share based compensation 
Change in deferred tax assets, net 
Net change in other assets 
Net change in other liabilities 

Net cash (used in) provided by operating activities 

CASH FLOWS FROM INVESTING ACTIVITIES: 
Net change in securitized mortgage collateral 
Proceeds from the sale of mortgage servicing rights 
Finance receivable advances to customers 
Repayments of finance receivables 
Purchase of premises and equipment 
Purchase of mortgage-backed securities 
Proceeds from the sale of mortgage-backed securities 
Proceeds from the sale of trust REO 

Net cash provided by investing activities 

CASH FLOWS FROM FINANCING ACTIVITIES: 

Repayment of MSR financing 
Borrowings under MSR financing 
Repayment of warehouse borrowings 
Borrowings under warehouse agreements 
Payment of acquisition related contingent consideration 
Repayment of securitized mortgage borrowings 
Principal payments on capital lease 
Tax payments on stock based compensation awards 
Issuance of restricted stock 
Issuance of deferred stock units 
Proceeds from exercise of stock options 
Net cash used in financing activities 

Net change in cash, cash equivalents and restricted cash 
Cash, cash equivalents and restricted cash at beginning of year 
Cash, cash equivalents and restricted cash at end of year 

SUPPLEMENTARY INFORMATION: 

Interest paid 
Taxes (paid) refunded, net 
NON-CASH TRANSACTIONS: 

Transfer of securitized mortgage collateral to trust REO 
Mortgage servicing rights retained from issuance of mortgage backed securities and loan sales 
Recognition of operating lease right of use assets (net of $3.8 million of deferred rent) 
Recognition of operating lease liabilities 
Common stock issued upon issuance of deferred stock units 

$ 

$ 

$ 

$ 

For the Year Ended  
December 31,  

2019 

2018 

$ 

$ 

$ 

$ 

 (7,977) 
 (860) 
 25,771  
 (136) 
 (84,035) 
 (15,810) 
 (4,472) 
 5,487  
 (4,548,750) 
 4,217,562  
 6,434  
 3,397  
 1,429  
 27,272  
 572  
 17  
 660  
 —  
 —  
 —  
 —  
 8,400  
 (12,444) 
 (377,483) 

 565,600  
 —  
 —  
 —  
 (862) 
 (10,346) 
 11,502  
 23,804  
 589,698  

 (8,000) 
 8,000  
 (3,746,311) 
 4,163,737  
 —  
 (623,028) 
 (81) 
 (59) 
 125  
 —  
 345  
 (205,272) 
 6,943  
 30,189  
 37,132  

 116,807  
 (345) 

 27,186  
 2,491  
 20,538  
 24,291  
 —  

 (145,410) 
 5,937  
 (3,757) 
 —  
 (88,611) 
 14,762  
 2,110  
 5,074  
 (3,839,640) 
 4,103,790  
 950  
 1,599  
 (3,978) 
 33,435  
 3,807  
 83  
 947  
 104,587  
 18,347  
 (151) 
 4,315  
 (12,195) 
 (5,032) 
 200,969  

 553,953  
 112,376  
 (401,357) 
 443,134  
 (867) 
 (1,000) 
 —  
 21,493  
 727,732  

 (137,133) 
 102,000  
 (3,877,663) 
 3,586,437  
 (554) 
 (610,810) 
 (202) 
 (145) 
 —  
 1  
 458  
 (937,611) 
 (8,910) 
 39,099  
 30,189  

 123,734  
 591  

 22,421  
 24,879  
 —  
 —  
 606  

See accompanying notes to consolidated financial statements 

F-6 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
     
     
 
     
 
 
 
 
 
 
  
  
 
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
 
 
 
 
 
 
  
  
 
  
  
 
 
 
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
 
 
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
 
 
 
 
 
IMPAC MORTGAGE HOLDINGS, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
(dollars in thousands, except per share data or as otherwise indicated) 

Note 1.—Summary of Business and Financial Statement Presentation including Significant Accounting Policies 

Business Summary 

Impac Mortgage Holdings, Inc. (the Company or IMH) is a Maryland corporation incorporated in August 1995 
and has the following direct and indirect wholly-owned subsidiaries: Integrated Real Estate Service Corporation (IRES), 
Impac Mortgage Corp. (IMC), IMH Assets Corp. (IMH Assets) and Impac Funding Corporation (IFC). 

The Company’s operations include the mortgage lending operations and real estate services conducted by IRES 
and  IMC  and  the  long-term  mortgage  portfolio  (residual  interests  in  securitizations  reflected  as  net  trust  assets  and 
liabilities in the consolidated balance sheets) conducted by IMH.  IMC’s mortgage lending operations include the activities 
of its division, CashCall Mortgage (CCM). 

Financial Statement Presentation 

Basis of Presentation 

The accompanying consolidated financial statements of IMH and its subsidiaries (as defined above) have been 
prepared  in  accordance  with  accounting  principles  generally  accepted  in  the  United  States  of  America  (GAAP).    All 
significant inter - company balances and transactions have been eliminated in consolidation. In addition, certain amounts in 
the prior periods’ consolidated financial statements have been reclassified to conform to the current year presentation. 

Management has made a number of material estimates and assumptions relating to the reporting of assets and 
liabilities, the disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the 
reported amounts of revenues and expenses during the reporting period to prepare these consolidated financial statements 
in conformity with GAAP. Material estimates and assumptions subject to change include the valuation of trust assets and 
trust liabilities, contingencies, the estimated obligation of repurchase liabilities related to sold loans, the valuation of long-
term debt, mortgage servicing rights, mortgage loans held-for-sale and derivative instruments, including interest rate lock 
commitments (IRLC). Actual results could differ from those estimates and assumptions. 

Principles of Consolidation 

The accompanying consolidated financial statements include accounts of IMH and its wholly-owned subsidiaries. 
The  usual  condition  for  a  controlling  financial  interest  is  ownership  of  a  majority  of  the  voting  interests  of  an  entity. 
However,  a  controlling  financial  interest  may  also  exist  in  entities,  such  as  variable  interest  entities  (VIEs),  through 
arrangements that do not involve voting interests. 

The VIE framework requires a variable interest holder (counterparty to a VIE) to consolidate the VIE if that party 
has the power to direct activities of the VIE that most significantly impact the entity’s economic performance, will absorb 
a majority of the expected losses of the VIE, will receive a majority of the residual returns of the VIE, or both, and directs 
the significant activities of the entity. This party is considered the primary beneficiary of the entity. The determination of 
whether the Company meets the criteria to be considered the primary beneficiary of a VIE requires an evaluation of all 
transactions  (such  as  investments,  liquidity  commitments,  derivatives  and  fee  arrangements)  with  the  entity.    The 
assessment of whether or not the Company is the primary beneficiary of the VIE is performed on an ongoing basis. 

Significant Accounting Policies 

Fair Value Option 

The Company has elected the fair value option for mortgage servicing rights, mortgage loans held-for-sale, long-
term  debt  and  its  consolidated  non-recourse  securitizations  (securitized  mortgage  collateral  and  securitized  mortgage 

F-7 

borrowings). Elections were made to mitigate income statement volatility caused by differences in the measurement basis 
of elected instruments. 

Cash and Cash Equivalents and Restricted Cash 

Cash and cash equivalents consist of cash and highly liquid investments with maturities of three months or less 

at the date of acquisition. The carrying amount of cash and cash equivalents approximates fair value. 

Cash balances that have restrictions as to the Company’s ability to withdraw funds are considered restricted cash. 
At December 31, 2019 and 2018, restricted cash totaled $12.5 million and $7.0 million, respectively. The restricted cash 
is the result of the terms of the Company’s warehouse borrowing agreements. In accordance with the terms of the Master 
Repurchase Agreements related to the warehouse borrowings, the Company is required to maintain cash balances with the 
lender as additional collateral for the borrowings (See Note 6.—Debt). 

Mortgage Loans Held - for - Sale 

Mortgage loans held-for-sale (LHFS) are accounted for using the fair value option, with changes in fair value 
recorded in gain on sale of loans, net in the accompanying consolidated statements of operations and comprehensive loss. 
In  accordance  with  Financial  Accounting  Standards  Board  (FASB)  Accounting  Standards  Codification  (ASC)  825, 
Financial Instruments, loan origination fees and expenses are recognized in earnings as incurred and not deferred. 

Revenue  derived  from  the  Company’s  mortgage  lending  activities  includes  loan  fees  collected  at  the  time  of 
origination  and  gain  or  loss  from  the  sale  of  LHFS.  Loan  fees  consist  of  fee  income  earned  on  all  loan  originations, 
including  loans  closed  and  held-for-sale.  Loan  fees  are  recognized  as  earned  and  consist  of  amounts  collected  for 
application and underwriting fees, fees on cancelled loans and discount points. The related direct loan origination costs are 
recognized when incurred and consists of broker fees and commissions. Gain or loss from the sale and mark - to - market 
adjustments of LHFS includes both realized and unrealized gains and losses and are included in gain on sale of loans, net 
in the accompanying consolidated statements of operations and comprehensive loss. The valuation of LHFS approximates 
a whole - loan price, which includes the value of the related mortgage servicing rights. 

The Company primarily sells its LHFS to government sponsored entities and investors. The Company evaluates 
its loan sales for sales treatment. To the extent the transfer of loans qualifies as a sale, the Company derecognizes the loans 
and records a realized gain or loss on the sale date. In the event the Company determines that the transfer of loans does not 
qualify as a sale, the transfer would be treated as a secured borrowing. Interest on loans is recorded as income when earned 
and deemed collectible. LHFS are placed on nonaccrual status when any portion of the principal or interest is 90 days past 
due or earlier if factors indicate that the ultimate collectability of the principal or interest is not probable. Interest received 
from loans on nonaccrual status is recorded as income when collected. Loans return to accrual status when the principal 
and interest become current and it is probable that the amounts are fully collectible. 

Mortgage Servicing Rights 

The Company accounts for mortgage loan sales in accordance with FASB ASC 860, Transfers and Servicing. 
Upon sale of mortgage loans on a service-retained basis, the LHFS are removed from the consolidated balance sheets and 
mortgage servicing rights (MSRs) are recorded as an asset for servicing rights retained. The Company elects to measure 
MSRs at fair value as prescribed by FASB ASC 860 - 50 - 35, and as such, servicing assets or liabilities are valued using 
discounted  cash  flow  modeling  techniques  using  assumptions  regarding  future  net  servicing  cash  flow,  including 
prepayment  rates,  discount  rates,  servicing  cost  and  other  factors.  Changes  in  estimated  fair  value  are  reported  in  the 
accompanying consolidated statements of operations and comprehensive loss within loss on mortgage servicing rights, 
net. 

When the Company sells mortgage servicing rights, the Company records a gain or loss on such sale based on the 
selling price of the mortgage servicing rights less the carrying value and transaction costs.  Gains and losses are reported 
in  the  accompanying  consolidated  statements  of  operations  and  comprehensive  loss within  loss on  mortgage  servicing 
rights, net. 

F-8 

Consolidated Non-recourse Securitizations 

Securitized Mortgage Collateral 

The Company’s long - term mortgage portfolio primarily includes adjustable rate and, to a lesser extent, fixed rate 
non - conforming mortgages and commercial mortgages that were acquired and originated by our mortgage and commercial 
operations prior to 2008. 

Non - conforming mortgages may not have certain documentation or verifications that are required by government 
sponsored entities and, therefore, in making our credit decisions, we were more reliant upon the borrower’s credit score 
and the adequacy of the underlying collateral. 

Historically, the Company securitized mortgages in the form of collateralized mortgage obligations (CMO) or 
real estate mortgage investment conduits (REMICs). These securitizations are evaluated for consolidation based on the 
provisions  of  FASB  ASC  810 - 10 - 25.  Amounts  consolidated  are  included  in  trust  assets  and  liabilities  as  securitized 
mortgage collateral, real estate owned, derivative assets, securitized mortgage borrowings and derivative liabilities in the 
accompanying consolidated balance sheets. 

The Company accounts for securitized mortgage collateral at fair value, with changes in fair value during the 
period reflected in earnings. Fair value measurements are based on the Company’s estimated cash flow models, which 
incorporate assumptions, inputs of other market participants and quoted prices for the underlying bonds. The Company’s 
assumptions  include  its  expectations  of  inputs  that  other  market  participants  would  use.  These  assumptions  include 
judgments about the underlying collateral, prepayment speeds, credit losses, investor yield requirements, forward interest 
rates and certain other factors. 

Interest income on securitized mortgage collateral is recorded using the effective yield for the period based on the 
previous quarter - end’s estimated fair value. Securitized mortgage collateral is generally not placed on nonaccrual status as 
the servicer advances the interest payments to the trust regardless of the delinquency status of the underlying mortgage 
loan, until it becomes apparent to the servicer that the advance is not collectible. 

Real Estate Owned 

Real estate owned (REO) on the consolidated balance sheets are primarily assets within the securitized trusts but 
are recorded as a separate asset for accounting and reporting purposes and are within the long - term mortgage portfolio. 
REO, which consists of residential real estate acquired in satisfaction of loans, is carried at net realizable value, which 
includes the estimated fair value of the residential real estate less estimated selling and holding costs. Adjustments to the 
loan carrying value required at the time of foreclosure affect the carrying amount of REO. Subsequent write - downs in the 
net realizable value of REO are included in change in fair value of net trust assets, including trust REO (losses) gains in 
the consolidated statements of operations and comprehensive loss. 

Securitized Mortgage Borrowings 

The Company records securitized mortgage borrowings in the accompanying consolidated balance sheets for the 
consolidated CMO and REMIC securitized trusts within the long-term mortgage portfolio. The debt from each issuance of 
a  securitized  mortgage  borrowing  is  payable  from  the  principal  and  interest  payments  on  the  underlying  mortgages 
collateralizing such debt, as well as the proceeds from liquidations of REO. If the principal and interest payments are 
insufficient  to  repay  the  debt,  the  shortfall  is  allocated  first  to  the  residual  interest  holders  (generally  owned  by  the 
Company) then, if necessary, to the certificate holders (e.g. third party investors in the securitized mortgage borrowings) 
in accordance with the specific terms of the various respective indentures. Securitized mortgage borrowings typically are 
structured as one-month LIBOR “floaters” and fixed rate securities with interest payable to certificate holders monthly. 
The maturity of each class of securitized mortgage borrowing is directly affected by the amount of net interest spread, 
overcollateralization and the rate of principal prepayments and defaults on the related securitized mortgage collateral. The 
actual maturity of any class of a securitized mortgage borrowing can occur later than the stated maturities of the underlying 
mortgages. 

When the Company issued securitized mortgage borrowings, the Company generally sought an investment grade 
rating for the Company’s securitized mortgages by nationally recognized rating agencies. To secure such ratings, it was 

F-9 

often necessary to incorporate certain structural features that provide for credit enhancement. This generally included the 
pledge of collateral in excess of the principal amount of the securities to be issued, a bond guaranty insurance policy for 
some or all of the issued securities, or additional forms of mortgage insurance. These securitization transactions are non-
recourse to the Company and the total loss exposure is limited to the Company’s initial net economic investment in each 
trust, which is referred to as a residual interest. 

The Company accounts for securitized mortgage borrowings at fair value, with changes in fair value during the 
period reflected in earnings. Fair value measurements are based on the Company’s estimated cash flow models, which 
incorporate assumptions, inputs of other market participants and quoted prices for the underlying bonds. The Company’s 
assumptions  include  its  expectations  of  inputs  that  other  market  participants  would  use.  These  assumptions  include 
judgments about the underlying collateral, prepayment speeds, credit losses, investor yield requirements, forward interest 
rates  and  certain  other  factors.  Interest  expense  on  securitized  mortgage  borrowings  are  recorded  quarterly  using  the 
effective yield for the period based on the previous quarter - end’s estimated fair value. 

Leases  

On January 1, 2019, the Company adopted Accounting Standards Update (ASU) 2016 - 02, “Leases (Topic 842)”, 
using the modified retrospective transition approach and elected the practical expedients transition option to recognize the 
adjustment  in  the  period  of  adoption  rather  than  in  the  earliest  period  presented.  On  January 1,  2019,  the  Company 
recognized right of use (ROU) assets of $19.7 million (net of the reversal of $3.8 million deferred rent liability) and lease 
liabilities  of  $23.4  million  which  are  included  in  other  assets  and  other  liabilities,  respectively,  in  the  accompanying 
consolidated balance sheets.  (See Note 14.— Commitments and Contingencies). 

The Company has four operating leases for office space expiring at various dates through 2024.  The Company 
determines  if  a  contract  is  a  lease  at the  inception  of  the arrangement  and reviews  all  options  to  extend,  terminate,  or 
purchase its ROU assets at the inception of the lease and accounts for these options when they are reasonably certain of 
being exercised.  Regarding the discount rate, Topic 842 requires the use of the rate implicit in the lease whenever this rate 
is  readily  determinable.  When  the  Company  cannot  readily  determine  the  rate  implicit  in  the  lease,  the  Company 
determines its incremental borrowing rate by using the rate of interest that it would have to pay to borrow on a collateralized 
basis over a similar term. As a practical expedient permitted under Topic 842, the Company has elected to account for the 
lease and non-lease components as a single lease component for all leases of which it is the lessee.  Leases with an initial 
term  of  12  months  or  less  are  not  recorded  in  the  consolidated  balance  sheets  and  lease  expense  for  these  leases  is 
recognized on a straight-line basis over the lease term.  For operating leases existing prior to January 1, 2019, the rate used 
for the remaining lease term was determined as of the date of adoption.  

Goodwill and Intangible Assets 

Goodwill arises from the acquisition method of accounting for business combinations and represents the excess 
of the purchase price over the fair value of the net assets and other identifiable intangible assets acquired.  Other intangible 
assets with definite lives include trademarks, customer relationships, and non-compete agreements. Goodwill, trademarks 
and other intangible assets are tested annually for impairment or more frequently if events and circumstances indicate that 
the asset might be impaired. The carrying value of these intangible assets could be impaired if a significant adverse change 
in the use, life, or brand strategy of the asset is determined, or if a significant adverse change in the legal and regulatory 
environment, business or competitive climate occurs that would adversely impact the asset. 

Goodwill  and  other  intangible  assets  deemed  to  have  indefinite  lives  generated  from  purchase  business 
combinations are not subject to amortization but are instead tested for impairment no less than annually.  Impairment exists 
when the carrying value exceeds its implied fair value.  An impairment loss, if any, is measured as the excess of carrying 
value over the implied fair value and would be recorded in the consolidated statements of operations and comprehensive 
loss.  Intangible assets with definite lives are amortized over their estimated lives using an amortization method that reflects 
the pattern in which the economic benefits of the asset are consumed. 

As  discussed  in  Note  4.—Goodwill  and  Intangible  Assets,  the  Company  recorded  impairment  charges  for 

goodwill and intangible assets for the year ended December 31, 2018. 

F-10 

Business Combinations 

Business combinations are accounted for under the acquisition method of accounting in accordance with FASB 
ASC Topic 805, Business Combinations. Under the acquisition method, the acquiring entity in a business combination 
recognizes 100 percent of the acquired assets and assumed liabilities, regardless of the percentage owned, at their estimated 
fair  values  as  of  the  date  of  acquisition.  Any  excess  of  the  purchase  price  over  the  fair  value  of  net  assets  and  other 
identifiable intangible assets acquired is recorded as goodwill. To the extent the fair value of net assets acquired, including 
other identifiable assets, exceeds the purchase price, a bargain purchase gain is recognized. Assets acquired and liabilities 
assumed which involve contingencies must also be recognized at their estimated fair value, provided such fair value can 
be  determined  during  the  measurement  period.  Acquisition-related  costs,  including  severance,  conversion  and  other 
restructuring charges, such as abandoned space accruals, are expensed as incurred. Results of operations of an acquired 
business are included in the consolidated statements of operations and comprehensive loss from the date of acquisition. 

Derivative Instruments 

In accordance with FASB ASC 815 - 10 Derivatives and Hedging—Overview, the Company records all derivative 
instruments  at  fair  value.  The  Company  has  accounted  for  all  its  derivatives  as  non - designated  hedge  instruments  or 
free - standing derivatives. 

The mortgage lending operation enters into IRLCs with consumers to originate mortgage loans at a specified 
interest rate. These IRLCs are accounted for as derivative instruments. The fair values of IRLCs utilize current secondary 
market prices for underlying loans and estimated servicing value with similar coupons, maturities and credit quality, subject 
to the anticipated loan funding probability (pull - through rate). The fair value of IRLCs is subject to change primarily due 
to changes in interest rates and the estimated pull - through rate. The Company reports IRLCs within other assets and other 
liabilities at fair value with changes in fair value being recorded in the accompanying consolidated statements of operations 
and comprehensive loss within gain on sale of loans, net. 

The Company hedges the changes in fair value associated with changes in interest rates related to IRLCs and 
uncommitted LHFS by using forward delivery commitments on mortgage-backed securities, including Fannie Mae and 
Ginnie Mae mortgage - backed securities known as to - be - announced mortgage - backed securities (TBA MBS or Hedging 
Instruments) as well as forward delivery commitments on whole loans. The Hedging Instruments and forward delivery 
loan commitments are used to fix the forward sales price that will be realized upon the sale of mortgage loans into the 
secondary market and are accounted for as derivative instruments. The fair value of Hedging Instruments and forward 
delivery loan commitments are subject to change primarily due to changes in interest rates. The Company reports Hedging 
Instruments and forward delivery loan commitments within other assets and other liabilities at fair value with changes in 
fair value being recorded in the accompanying consolidated statements of operations and comprehensive loss within gain 
on sale of loans, net. 

The Company hedges the changes in fair value associated with changes in interest rates related to MSRs by using 
TBA MBS or Hedging Instruments. The Hedging Instruments are typically entered into at the time the MSR is created and 
are accounted for as derivative instruments. The fair value of Hedging Instruments is subject to change primarily due to 
changes in interest rates. The Company reports Hedging Instruments within other assets and other liabilities at fair value 
with changes in fair value being recorded in the accompanying consolidated statements of operations and comprehensive 
loss within loss on sale of mortgage servicing rights, net. 

The fair value of IRLCs and Hedging Instruments are represented as derivative assets, lending, net and derivative 

liabilities, lending, net in Note 10.—Fair Value of Financial Instruments. 

Long - term Debt 

Long - term debt (junior subordinated notes) is reported at fair value. These securities are measured based upon an 
analysis prepared by management, which considers the Company’s own credit risk and discounted cash flow analysis. 
Unrealized gains and losses are recognized in earnings in the accompanying consolidated statements of operations and 
comprehensive loss within change in fair value of long - term debt. 

F-11 

Repurchase Reserve 

The Company sells mortgage loans in the secondary market, including U.S. government sponsored entities, and 
issues mortgage - backed securities through Ginnie Mae and Fannie Mae. When the Company sells or issues securities, it 
makes customary representations and warranties to the purchasers about various characteristics of each loan such as the 
origination and underwriting guidelines, including but not limited to the validity of the lien securing the loan, property 
eligibility, borrower credit, income and asset requirements, and compliance with applicable federal, state and local laws. 
In  the  event  of  a  breach  of  its  representations  and  warranties,  the  Company  may  be  required  to  either  repurchase  the 
mortgage loans with the identified defects or indemnify the investor or insurer for any loss.  In addition, the Company may 
be required to repurchase loans as a result of borrower fraud or if a payment default occurs on a mortgage loan shortly 
after its sale.  Also, the Company’s loss may be reduced by proceeds from the sale or liquidation of the repurchased loan. 
The Company’s loss may be reduced by any recourse it has to correspondent lenders that, in turn, had sold such mortgage 
loans to the Company and breached similar or other representations and warranties. In such event, the Company has the 
right to seek a recovery of related repurchase losses from that correspondent lender. 

The Company records a provision for losses relating to such representations and warranties as part of its loan sale 
transactions. The method used to estimate the liability for representations and warranties is a function of the representations 
and warranties given and considers a combination of factors, including, but not limited to, estimated future defaults and 
loan repurchase rates and the potential severity of loss in the event of defaults including any loss on sale or liquidation of 
the repurchased loan and the probability of reimbursement by the correspondent loan seller. The Company establishes a 
liability at the time loans are sold and continually updates its estimated repurchase liability. The level of the repurchase 
liability for representations and warranties is difficult to estimate and requires considerable management judgment. The 
level of mortgage loan repurchase losses is dependent on economic factors, investor demands for loan repurchases and 
other external conditions that may change over the lives of the underlying loans. 

Revenue Recognition for Fees from Services 

The Company follows FASB ASC 606, Revenue Recognition, which provides guidance on the application of 
GAAP to selected revenue recognition issues related to our real estate services fees. Under ASC 606, the Company must 
identify the contract with a customer, identify the performance obligations in the contract, determine the transaction price, 
allocate  the  transaction  price  to  the  performance  obligations  in  the  contract,  and  recognize  revenue  when  (or  as) the 
Company satisfies a performance obligation.  

The Company’s primary sources of revenue are derived from financial instruments that are not within the scope 
of  ASC  606.    The  Company  has  evaluated  the  nature  of  its  contracts  with  customers  and  determined  that  further 
disaggregation of revenue from contracts with customers into more granular categories beyond what is presented in the 
Consolidated  Statements  of  Operations  and  Comprehensive  Loss,  was  not  necessary.  The  Company  generally  fully 
satisfies its performance obligations on its contracts with customers as services are rendered and the transaction prices are 
typically fixed; charged either on a periodic basis or based on activity. Because performance obligations are satisfied as 
services are rendered and the transaction prices are fixed, the Company has made no significant judgments in applying the 
revenue guidance prescribed in ASC 606 that affect the determination of the amount and timing of revenue from contracts 
with customers.  The revenues from these services are recognized in income in the period when services are rendered and 
collectability is reasonably certain. 
Advertising Costs 

Advertising costs are expensed as incurred and are included in business promotion expense.  For the years ended 

December 31, 2019 and 2018, business promotion expense was $9.3 million and $26.9 million, respectively. 

Stock - Based Compensation 

The Company accounts for stock - based compensation in accordance with FASB ASC 718 Compensation—Stock 
Compensation. Accordingly, the Company measures the cost of stock - based awards using the grant - date fair value of the 
award and recognizes that cost over the requisite service period. 

The fair value of each stock option granted under the Company’s stock-based compensation plan is estimated on 
the date of grant using an option-pricing model and assumptions noted in Note 15.—Share Based Payments and Employee 

F-12 

Benefit Plans. The risk-free interest rate is based on the U.S. Treasury rate with a term equal to the expected term of the 
option grants on the date of grant. 

FASB ASC 718 requires forfeitures to be estimated at the time of grant and prospectively revised, if necessary, 
in subsequent periods if actual forfeitures differ from initial estimates. Stock  - based compensation expense is recorded net 
of estimated forfeitures for the years ended December 31, 2019 and 2018, such that the expense was recorded only for 
those stock - based awards that were expected to vest during such periods. Refer to Note 15.—Share Based Payments and 
Employee Benefit Plans. 

Income Taxes 

In accordance with FASB ASC 740, Income Taxes, the Company records income tax expense as well as deferred 
tax assets and liabilities. Current income tax expense approximates taxes to be paid or refunded for the current period and 
includes income tax expense related to uncertain tax positions. The Company determines deferred income taxes using the 
balance sheet method. Under this method, the net deferred tax asset or liability is based on the tax effects of the differences 
between the book and tax bases of assets and liabilities, and recognizes enacted changes in tax rates and laws in the period 
in  which  they  occur.  Deferred  income  tax  expense  results  from  changes  in  deferred  tax  assets  and  liabilities  between 
periods. Deferred tax assets are recognized subject to management’s judgment that realization is “more likely than not.” 
Uncertain tax positions that meet the more likely than not recognition threshold are measured to determine the amount of 
benefit to recognize. An uncertain tax position is measured at the largest amount of benefit that management believes has 
a greater than 50% likelihood of realization upon settlement. 

The Company is subject to federal income taxes as a regular (Subchapter C) corporation and files a consolidated 
U.S. federal income tax return on qualifying subsidiaries. The Company files federal and various states income tax returns 
in the U.S. 

In prior periods when the Company was taxed as a real estate investment trust (REIT), it recorded a deferred 
charge to eliminate the expense recognition of income taxes paid on inter-company profits that result from the sale of 
mortgage  loans  from  the  taxable  REIT  subsidiaries  to  IMH.  The  deferred  charge  was  included  in  other  assets  in  the 
consolidated balance sheets and was amortized and or impaired as a component of income tax expense in the consolidated 
statements  of  operations  and  comprehensive  loss  over  the  estimated  life  of  the  mortgages  retained  in  the  securitized 
mortgage collateral.  With the adoption of ASU 2016 - 16, “Income Taxes (Topic 740): Intra-Entity Transfers of Assets 
Other Than Inventory,”  on January 1, 2018, the deferred charge was eliminated with a $7.8 million cumulative effect 
adjustment to opening retained earnings and is no longer a component of income tax expense. 

Loss per Common Share 

Basic loss per common share is computed on the basis of the weighted average number of shares outstanding for 
the year divided into net loss for the year. Diluted loss per common share is computed on the basis of the weighted average 
number of shares and dilutive common equivalent shares outstanding for the year divided by net loss for the year, unless 
anti - dilutive. Refer to Note 11.—Reconciliation of Loss Per Share. 

Accounting Pronouncements Adopted  

In January 2016, the FASB issued ASU 2016  - 01, "Financial Instruments-Overall (Subtopic 825 - 10): Recognition 
and Measurement of Financial Assets and Financial Liabilities."  The amendments in ASU 2016 - 01, among other things, 
requires equity investments (except those accounted for under the equity  method of accounting, or those that result in 
consolidation of the investee) to be measured at fair value with changes in fair value recognized in net income; requires 
public business entities to use the exit price notion when measuring the fair value of financial instruments for disclosure 
purposes; requires separate presentation of financial assets and financial liabilities by measurement category and form of 
financial asset (i.e., securities or loans and receivables); requires separate presentation in other comprehensive income for 
the portion of the total change in the fair value of a liability resulting from a change in the instrument-specific credit risk 
when  the  entity  has  elected  to  measure  the  liability  at  fair  value  in  accordance  with  the fair  value  option  for  financial 
instruments  and  eliminates  the  requirement  for  public  business  entities  to  disclose  the  method(s) and  significant 
assumptions used to estimate the fair value that is required to be disclosed for financial instruments measured at amortized 
cost.  The update is effective for interim and annual reporting periods beginning after December 15, 2017 on a modified 
retrospective basis, using a cumulative-effect adjustment to the balance sheet as of the beginning of the year adopted. The 

F-13 

Company adopted this guidance on January 1, 2018, which resulted in a $27.0 million reclass, net of tax, between opening 
retained earnings and other comprehensive earnings (loss) within stockholders’ equity.   

In January 2017, the FASB issued ASU 2017 - 04, "Intangibles - Goodwill and Other (Topic 350): Simplifying the 
Accounting  for  Goodwill  Impairment."  ASU  2017 - 04  amends  Topic  350  to  simplify  the  subsequent  measurement  of 
goodwill by eliminating Step 2 from the goodwill impairment test.  This update requires the performance of an annual, or 
interim, goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount. An impairment 
charge  should  be  recognized  for  the  amount  by  which  the  carrying  amount  exceeds  the  reporting  unit’s  fair  value.  
However, the loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. The guidance 
is effective for annual periods beginning after December 15, 2019, including interim periods within those periods, with 
early adoption permitted. The Company early adopted this guidance prospectively on June 30, 2018.  See Note 4.-Goodwill 
and Intangible Assets for further discussion on goodwill impairment testing.  

In  February 2016,  the  FASB issued ASU 2016 - 02,  “Leases  (Topic 842)”,  and  subsequent  amendments  to  the 
initial guidance: ASU 2017 - 13, ASU 2018 - 10, ASU 2018 - 11, ASU 2018 - 20 and ASU 2019 - 01 (collectively, Topic 842). 
Topic 842 requires companies to generally recognize on the balance sheet operating and financing lease liabilities and 
corresponding ROU assets.   The Company adopted ASU 2016 - 02 on January 1, 2019 and applied the practical expedients 
included therein, as well as utilized the transition method included in ASU 2018 - 11. By applying ASU 2016 - 02 at the 
adoption date, as opposed to at the beginning of the earliest period presented, the presentation of financial information for 
periods prior to January 1, 2019 remained unchanged in accordance with Leases (Topic 840).  On January 1, 2019, the 
Company recognized ROU assets of $19.7 million (net of the reversal of $3.8 million deferred rent liability) and lease 
liabilities of $23.4 million in the consolidated balance sheets.  There was no impact to retained earnings upon adoption of 
Topic  842.    For  additional  information  related  to  the  impact  of  the  new  guidance,  see  Note  14.—Commitments  and 
Contingencies. 

In August 2017, the FASB issued ASU 2017 - 12, “Derivatives and Hedging (Topic 815): Targeted Improvements 
to  Accounting  for  Hedging  Activities.”    This  ASU  improves  certain  aspects  of  the  hedge  accounting  model  including 
making  more  risk  management  strategies  eligible  for  hedge  accounting  and  simplifying  the  assessment  of  hedge 
effectiveness. ASU 2017 - 12 is effective for all annual periods beginning after December 15, 2018 and interim periods 
within  those  fiscal  years.   Early  adoption  is  permitted  and  requires  a  prospective  adoption  with  a  cumulative-effect 
adjustment to retained earnings as of the beginning of the fiscal year of adoption for existing hedging relationships. The 
Company adopted this guidance on January 1, 2019, and the adoption of this ASU did not have a material impact on the 
Company’s consolidated financial statements. 

In February 2018, the FASB issued ASU 2018 - 02, “Reclassification of Certain Tax Effects from Accumulated 
Other  Comprehensive  Income.”  This  ASU  allows  a  reclassification  from  accumulated  other  comprehensive  earnings 
(AOCE) to retained earnings for the stranded tax effects caused by the revaluation of deferred taxes resulting from the 
newly enacted corporate tax rate in the Tax Cuts and Jobs Act (the Tax Act) which was signed into law in the fourth quarter 
of 2017. The ASU is effective in years beginning after December 15, 2018, including interim periods within those fiscal 
years.  The  Company  adopted  this  guidance  on  January 1,  2019,  and  the  adoption  of  this  ASU  had  no  impact  on  the 
Company’s consolidated financial statements. 

In  June 2018,  the  FASB  issued  ASU  2018  - 07,  “Compensation —  Stock  Compensation  (Topic  718): 
Improvements to Nonemployee Share-Based Payment Accounting”, which expands the scope of Topic 718 to include all 
share-based payment transactions for acquiring goods and services from nonemployees.  This ASU specifies that Topic 
718 apply to all share-based payment transactions in which the grantor acquires goods and services to be used or consumed 
in its own operations by issuing share-based payment awards. ASU 2018 - 07 also clarifies that Topic 718 does not apply 
to share-based payments used to effectively provide (1) financing to the issuer or (2) awards granted in conjunction with 
selling goods or services to customers as part of a contract accounted for under ASC 606. ASU 2018 - 07 is effective for 
public business entities for fiscal years beginning after December 15, 2018, with early adoption permitted.  The Company 
adopted this guidance on January 1, 2019, and the adoption of this ASU did not have a material impact on the Company’s 
consolidated financial statements. 

Recent Accounting Pronouncements Not Yet Effective 

In August 2018, the FASB issued ASU 2018 - 13, “Fair Value Measurement (Topic 820).” The ASU eliminates 
disclosures such as the amount of and reasons for transfers between Level 1 and Level 2 of the fair value hierarchy. The 

F-14 

ASU adds new disclosure requirements for Level 3 measurements. This ASU is effective for public business entities for 
fiscal years beginning after December 15, 2019, and interim periods within those fiscal years, with early adoption permitted 
for any eliminated or modified disclosures. The Company does not expect the adoption of this ASU to have a material 
impact on its consolidated financial statements. 

In  August 2018,  the  FASB  issued  ASU  2018 - 15,  “Intangibles-Goodwill  and  Other-  Internal-Use  Software 
(Subtopic 350 - 40).”  This ASU addresses customer’s accounting for implementation costs incurred in a cloud computing 
arrangement  that  is  a  service  contract  and  also  adds  certain  disclosure  requirements  related  to  implementation  costs 
incurred  for  internal-use  software  and  cloud  computing  arrangements.  The  amendment  aligns  the  requirements  for 
capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for 
capitalizing  implementation  costs  incurred  to  develop  or  obtain  internal-use  software  (and  hosting  arrangements  that 
include an internal-use software license). This ASU is effective for public business entities for fiscal years beginning after 
December 15, 2019, and interim periods within those fiscal years, with early adoption permitted. The amendments in this 
ASU can be applied either retrospectively or prospectively to all implementation costs incurred after the date of adoption. 
The Company does not expect the adoption of this ASU to have a material impact on its consolidated financial statements. 

In December 2019, FASB issued ASU 2019 - 12, Simplifying the Accounting for Income Taxes. The amendments 
in ASU 2019 - 12 simplify the accounting for income taxes by removing certain exceptions to the general principles in ASC 
Topic 740, Income Taxes. The amendments also improve consistent application of and simplify GAAP for other areas of 
Topic 740 by clarifying and amending existing guidance. This ASU is effective for public business entities for fiscal years 
and interim periods beginning after December 15, 2020.  The Company does not expect the adoption of this ASU to have 
a material impact on its consolidated financial statements.  

Note 2.—Mortgage Loans Held-for-Sale 

A summary of the unpaid principal balance (UPB) of mortgage loans held-for-sale by type is presented below: 

Government (1) 
Conventional (2) 
Non-qualified mortgages (NonQM) 
Fair value adjustment (3) 

Total mortgage loans held-for-sale 

      $ 

$ 

  December 31,  

2019 
 51,019       $ 
 436,040  
 274,834  
 20,250  
 782,143  

  December 31,    
2018 
 39,522  
 53,148  
 256,491  
 4,440  
 353,601  

$ 

(1)  Includes all government-insured loans including Federal Housing Administration (FHA), Veterans Affairs (VA) and United States 

Department of Agriculture (USDA). 

(2)  Includes loans eligible for sale to Federal National Mortgage Association (Fannie Mae or FNMA) and Federal home Loan Mortgage 

Corporation (Freddie Mac or FHLMC). 

(3)  Changes in fair value are included in gain on sale of loans, net on the accompanying consolidated statements of operations and 

comprehensive loss.  

As of December 31, 2019, the Company had $4.5 million in UPB of mortgage loans held-for-sale that were in 
nonaccrual  status  as  the  loans  were  90  days  or  more  delinquent.    The  carrying  value  of  these  nonaccrual  loans  as  of 
December 31, 2019 were $4.2 million.  As of December 31, 2018, there were $2.3 million in UPB of mortgage loans held -
for-sale that were in nonaccrual status as the loans were 90 days or more delinquent. The carrying value of these nonaccrual 
loans as of December 31, 2018 were $1.8 million.   

F-15 

 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
  
 
 
 
 
  
  
 
 
Gain on sale of loans, net in the consolidated statements of operations and comprehensive loss is comprised of 

the following for the years ended December 31, 2019 and 2018: 

Gain on sale of mortgage loans 
Premium from servicing retained loan sales 
Unrealized gains (losses) from derivative financial instruments 
Realized (losses) gains from derivative financial instruments 
Mark to market gain (loss) on LHFS 
Direct origination expenses, net 
Provision for repurchases 

Total gain on sale of loans, net 

Note 3.—Mortgage Servicing Rights 

For the Year Ended  
December 31,  

2019 

2018 

      $ 

 111,787       $ 

 2,491  
 4,472  
 (5,627) 
 15,810  
 (24,616) 
 (5,487) 
 98,830  

$ 

$ 

 102,899 
 24,879 
 (2,025)
 11,878 
 (14,762)
 (51,045)
 (5,074)
 66,750 

The Company retains MSRs from its sales and securitization of certain mortgage loans or as a result of purchase 
transactions. MSRs are reported at fair value based on the expected income derived from the net projected cash flows 
associated with the servicing contracts. The Company receives servicing fees, less subservicing costs, on the UPB of the 
underlying mortgage loans. The servicing fees are collected from the monthly payments made by the mortgagors, or if 
delinquent,  when  the  underlying  real  estate  is  foreclosed  upon  and  liquidated.  The  Company  may  receive  other 
remuneration from rights to various mortgagor-contracted fees, such as late charges, collateral reconveyance charges and 
nonsufficient fund fees, and the Company is generally entitled to retain the interest earned on funds held pending remittance 
(or float) related to its collection of mortgagor principal, interest, tax and insurance payments. 

The following table summarizes the activity of MSRs for the years ended December 31, 2019 and 2018: 

Balance at beginning of year 
Additions from servicing retained loan sales 
Reductions from bulk sales 
Other 
Changes in fair value (1) 

Fair value of MSRs at end of year 

December 31,  
2019 

     $ 

$ 

 64,728      $ 
 2,491  
 —  
 22  
 (25,771) 
 41,470  

$ 

December 31,  
2018 
 154,405 
 24,879 
 (118,313)
 — 
 3,757 
 64,728 

(1)  Changes in fair value are included within loss on mortgage servicing rights, net in the accompanying consolidated statements of 

operations and comprehensive loss. 

At December 31, 2019 and 2018, the UPB of the mortgage servicing portfolio was comprised of the following: 

Government insured 
Conventional  
NonQM 

Total loans serviced (1) 

  December 31,  

     $ 

2019 
 105,442      $ 

 4,826,407  
 —  

  $ 

 4,931,849   $ 

December 31,  
2018 

 51,157  
 6,165,129  
 1,848  
 6,218,134  

(1)  No collateral was pledged as part of the MSR Financing at December 31, 2019 and December 31, 2018. 

F-16 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
  
 
 
 
The table below illustrates hypothetical changes in the fair value of MSRs, caused by assumed immediate changes 
to  key  assumptions  that  are  used  to  determine  fair  value.  See  Note  10.—Fair  Value  of  Financial  Instruments  for  a 
description of the key assumptions used to determine the fair value of MSRs. 

Mortgage Servicing Rights Sensitivity Analysis 
Fair value of MSRs 
Prepayment Speed: 

Decrease in fair value from 10% adverse change 
Decrease in fair value from 20% adverse change 
Decrease in fair value from 30% adverse change 

Discount Rate: 

Decrease in fair value from 10% adverse change 
Decrease in fair value from 20% adverse change 
Decrease in fair value from 30% adverse change 

December 31,     December 31,  

     $ 

2019 
 41,470   $ 

2018 
 64,728 

 (1,850)    
 (3,631) 
 (5,325)    

 (1,330)    
 (2,579) 
 (3,753)    

 (1,419)
 (2,918)
 (4,475)

 (2,345)
 (4,532)
 (6,575)

Sensitivities are hypothetical changes in fair value and cannot be extrapolated because the relationship of changes 
in  assumptions  to  changes  in  fair value  may  not be  linear. Also,  the  effect  of a variation in  a particular  assumption  is 
calculated  without  changing  any  other  assumption,  whereas  a  change  in  one  factor  may  result  in  changes  to  another. 
Accordingly, no assurance can be given that actual results would be consistent with the results of these estimates. As a 
result, actual future changes in MSR values may differ significantly from those displayed above. 

Loss on mortgage servicing rights, net is comprised of the following for the years ended December 31, 2019 and 

2018: 

Change in fair value of mortgage servicing rights 
Gain (loss) on sale of mortgage servicing rights 
Realized and unrealized losses from hedging instruments 

Loss on mortgage servicing rights, net 

For the Year Ended  
December 31,  

2019 

2018 

$ 

$ 

 (25,771) 
 860  
 —  
 (24,911) 

$ 

$ 

 3,757 
 (5,937)
 (1,445)
 (3,625)

Servicing fees, net is comprised of the following for the years ended December 31, 2019 and 2018: 

Contractual servicing fees 
Late and ancillary fees 
Subservicing and other costs 

Servicing fees, net 

Note 4.—Goodwill and Intangible assets 

For the Year Ended  
December 31,  

2019 

2018 

$ 

$ 

 15,147  
 180  
 (2,384) 
 12,943  

$ 

$ 

 43,065 
 603 
 (6,411) 
 37,257 

In the first quarter of 2015, the Company acquired CCM and recorded $104.6 million of goodwill and intangible 
assets of $33.1 million.  The Company reviewed its goodwill and intangible assets for impairment at least annually as of 
December 31 or more frequently if facts and circumstances indicated that it is more likely than not that the fair value of a 
reporting unit that has goodwill was less than its carrying value.  In the second and third quarters of 2018, the Company 
performed  impairment  tests  and  determined  that  the  goodwill  and  intangible  assets  were  impaired.    As  a  result,  an 
impairment charge of $74.7 million related to goodwill and $13.5 million related to intangible assets was recorded during 
the quarter ended June 30, 2018, and an additional $29.9 million and $4.9 million, respectively, was recorded during the 
quarter ended September 30, 2018.  At December 31, 2019 and 2018, the Company had no goodwill or intangible assets 
remaining related to the CCM acquisition. 

F-17 

 
 
 
 
 
 
 
 
 
 
  
 
   
     
 
  
 
 
 
  
 
   
     
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
  
  
 
 
The following table presents the changes in the carrying amount of goodwill for the period indicated: 

Balance at December 31, 2017 

Impairment charges 

Balance at December 31, 2018 

$ 

$ 

 104,587 
 (104,587) 
 —  

The  following  table  presents  the  net  carrying  amount  of  the  intangible  assets  acquired  as  part  of  the  CCM 

acquisition as of December 31, 2018: 

As of December 31, 2018: 
Intangible assets: 

Gross  
Carrying Amount 

      Accumulated 

Amortization   

Aggregate 
Impairment Charges 

Net 
 Carrying Amount 

Trademark 
Customer relationships 
Non-compete agreement 
Total intangible assets acquired 

  $ 

  $ 

 17,251   $ 
 10,170  
 5,701  
 33,122   $ 

 (3,801)  $ 
 (5,273) 
 (5,701) 
 (14,775)  $ 

 (13,450)  $ 
 (4,897) 
 —  
 (18,347)  $ 

 — 
 — 
 — 
 — 

Note 5.—Other Assets 

Other assets consisted of the following: 

Right of use asset (See Note 14) 
Accounts receivable, net 
Derivative assets – lending (See Note 8) 
Prepaid expenses 
Accrued interest receivable 
Servicing advances 
Loans eligible for repurchase from Ginnie Mae 
Premises and equipment, net 
Other 
Real estate owned – outside trusts 
Developed software, net 
Total other assets 

December 31,  
2019 

December 31,  
2018 

$ 

$ 

 17,169  
 14,265  
 7,791  
 3,125  
 2,131  
 2,109  
 1,686  
 1,250  
 1,110  
 152  
 —  
 50,788  

$ 

$ 

 —  
 16,840  
 3,351  
 3,252  
 1,505  
 3,468  
 204  
 1,109  
 2,168  
 1,366  
 572  
 33,835  

Accounts Receivable, net 

Accounts receivable are primarily holdbacks from MSR sales, which are generally collected within six months of 
the sale date, cash due to the Company related to hedging instruments and fees earned for real estate services rendered, 
generally collected one month in arrears.  Accounts receivable are stated at their carrying value, net of $280 thousand and 
$434 thousand reserve for doubtful accounts as of December 31, 2019 and 2018, respectively. 

Servicing Advances 

The Company is required to advance certain amounts to meet its contractual loan servicing requirements. The 
Company advances principal, interest, property taxes and insurance for borrowers that have insufficient escrow accounts, 
plus  any  other  costs  to  preserve  the  properties.  Also,  the  Company  will  advance  funds  to  maintain,  repair  and  market 
foreclosed  real  estate  properties.  The  Company  is  entitled  to  recover  advances  from  the  borrowers  for  reinstated  and 
performing loans or from proceeds of liquidated properties. Servicer advances totaled $2.1 million and $3.5 million at 
December 31, 2019 and 2018, respectively, and are all considered fully collectible. 

F-18 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
 
 
 
  
 
 
 
 
 
 
  
  
  
  
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
     
  
 
 
 
  
 
 
 
 
 
 
 
 
  
  
 
 
  
  
 
 
 
 
 
 
 
  
  
 
 
 
Loans Eligible for Repurchase from Ginnie Mae 

The  Company  routinely  sells  loans  in  Ginnie  Mae  guaranteed  MBS  by  pooling  eligible  loans  through  a  pool 
custodian  and  assigning  rights  to  the  loans  to  Ginnie  Mae.  When  these  Ginnie  Mae  loans  are  initially  pooled  and 
securitized, the Company meets the criteria for sale treatment and de-recognizes the loans. The terms of the Ginnie Mae 
MBS  program  allow,  but do  not  require,  the  Company  to repurchase mortgage  loans  when  the  borrower has  made no 
payments for three consecutive months. When the Company has the unconditional right, as servicer, to repurchase Ginnie 
Mae pool loans it has previously sold and are more than 90 days past due, the Company then re-recognizes the loans on 
its consolidated balance sheets in other assets, at their UPB and records a corresponding liability in other liabilities in the 
consolidated balance sheets.  At December 31, 2019 and 2018, loans eligible for repurchase from GNMA totaled $1.7 
million and $204 thousand, respectively. As part of the Company’s repurchase reserve, the Company records a repurchase 
provision to provide for estimated losses from the sale or securitization of all mortgage loans, including these loans. 

The loans eligible for repurchase from GNMA are in the Company’s servicing portfolio.  The Company monitors 
the delinquency of the servicing portfolio and directs the subservicer to mitigate losses on delinquent loans.  In the fourth 
quarter of 2018, the Company sold approximately $3.9 billion in UPB of GNMA MSRs substantially reducing the loans 
eligible for repurchase from GNMA. 

Premises and Equipment, net 

Premises and equipment (1) 
Less: Accumulated depreciation (1) 

Total premises and equipment, net 

December 31,  

      $ 

$ 

2019 

 5,829       $ 
 (4,579) 
 1,250  

$ 

2018 
 17,793  
 (16,684) 
 1,109  

(1)  During the year ended December 31, 2019, the Company wrote off $12.8 million of fixed assets that had been fully depreciated. 

The  Company  recognized  $721  thousand  and  $620  thousand  of  depreciation  expense  within  general, 
administrative and other expense in the accompanying consolidated statements of operations and comprehensive loss, for 
the years ended December 31, 2019 and 2018, respectively. 

Developed Software, net 

As part of the acquisition of CCM, the purchase price of other assets acquired are listed below as of December 31, 

2019 and 2018: 

As of December 31, 2019: 
Other assets: 

Developed software 

As of December 31, 2018: 
Other assets: 

Developed software 

Gross  

  Accumulated  

Net 

    Remaining  

     Carrying Amount      Amortization       Carrying Amount        Life 

  $ 

 2,719   $ 

 (2,719)  $ 

 —     

 —  

  Accumulated  
    Carrying Amount     Amortization      Carrying Amount

Gross  

Net 

  $ 

 2,719   $ 

 (2,147)  $ 

 572 

The  Company  recognized  $572  thousand  of  amortization  expense  associated  with  developed  software  within 
general, administrative and other expense in the accompanying consolidated statements of operations for both years ended 
December 31, 2019 and 2018.  As of December 31, 2019, the Company had no capitalized developed software remaining. 

F-19 

 
 
 
 
 
 
 
 
 
 
  
 
     
     
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
Note 6.—Debt 

The following table shows contractual future debt maturities as of December 31, 2019: 

  Less Than 
  One Year 

Payments Due by Period 
One to 
  Three Years 

Three to 
  Five Years 

Total 

Warehouse borrowings 
2015 Convertible notes 
Long-term debt 

Total debt obligations 

Warehouse Borrowings 

  $   701,563      $   701,563      $ 

 25,000  
 62,000 

 25,000  
 — 

  $   788,563   $   726,563   $ 

 —      $ 
 —  
 — 
 —   $ 

  More Than 
Five Years 
 — 
 — 
 62,000 
 62,000 

 —      $ 
 —  
 — 
 —   $ 

The  Company,  through  its  subsidiaries,  enters  into  Master  Repurchase  Agreements  with  lenders  providing 
warehouse facilities. The warehouse facilities are used to fund, and are secured by, residential mortgage loans that are held 
for sale. In accordance with the terms of the Master Repurchase Agreements, the Company is required to maintain cash 
balances  with  the  lender  as  additional  collateral  for  the  borrowings  which  are  included  in  restricted  cash  in  the 
accompanying consolidated balance sheets. At December 31, 2019, the Company was in compliance with all financial 
covenants from its lenders. 

The following table presents certain information on warehouse borrowings for the periods indicated: 

Maximum 
Borrowing 
Capacity 

Balance Outstanding at 

  Allowable  

 December 31,    December 31,    Advance 

2019 

2018 

  Rates (%)  

Rate 
Range 

Short-term borrowings: 

Repurchase agreement 1 (1) 
Repurchase agreement 2 
Repurchase agreement 3 (1) 
Repurchase agreement 4 
Repurchase agreement 5 (1) 
Repurchase agreement 6 

  $ 

 75,000    $ 

 100,000   
 425,000   
 200,000   
 300,000   
 600,000   

Total warehouse borrowings 

  $   1,700,000    $ 

 25,953    $ 
 72,971   
 250,722   
 119,838   
 72,666   
 159,413   
 701,563    $ 

 84,897    
 47,108    
 35,920    
 80,141    
 23,370   
 12,701   
 284,137   

(1)  These lines are in the process of being renewed. 

80 - 98     1ML + 2.00 - 4.00% 
90 - 98     1ML + 2.00 - 3.25% 
90 - 97    
 100    
 100   
95 - 98   

1ML + 2.25% 
1ML + 1.75% 

1ML + 1.75% 

Maturity Date 

April 1, 2020 
May 28, 2020 

  March 17, 2020   

July 30, 2020 

June 25, 2020 

Note Rate - 0.50%    March 31, 2020   

The following table presents certain information on warehouse borrowings for the periods indicated: 

Maximum outstanding balance during the year 
Average balance outstanding for the year 
UPB of underlying collateral (mortgage loans) 
Weighted average interest rate for period 

MSR Financings 

     $ 

For the year ended  
December 31,  

2019 
 971,595      $ 
 547,421  
 763,309  

4.30 %    

2018 
 650,342  
 440,273  
 343,724  

4.67 % 

In  February 2018,  IMC  (Borrower),  amended  the  Line  of  Credit  Promissory  Note  (FHLMC  and  GNMA 
Financing) originally entered into in August 2017, increasing the maximum borrowing capacity of the revolving line of 
credit to $50.0 million and extending the term to January 31, 2019. In May 2018, the agreement was amended increasing 
the maximum borrowing capacity of the revolving line of credit to $60.0 million, increasing the borrowing capacity up to 
60% of the fair market value of the pledged mortgage servicing rights and reducing the interest rate per annum to one-
month LIBOR plus 3.0%.  As part of the May 2018 amendment, the obligations under the line of credit are secured by 
FHLMC and GNMA pledged mortgage servicing rights (subject to an acknowledge agreement) and is guaranteed by IRES.  
In April 2019, the maturity of the line was extended to January 31, 2020.  At December 31, 2019, there were no outstanding 
borrowings under the FHLMC and GNMA Financing and approximately $24.4 million was available for borrowing.  In 
January 2020,  

F-20 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
  
      
     
      
     
      
     
          
       
 
     
 
 
 
  
  
  
 
 
  
  
  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
  
 
  
  
 
  
  
 
  
the maturity of the line was extended to March 31, 2020.   

The following table presents certain information on MSR Financings for the periods indicated: 

Maximum outstanding balance during the year 
Average balance outstanding for the year 
Weighted average rate for period (1) 

For the year ended  
December 31,  

2019 

     $ 

 5,000      $ 

 200  
8.00 % 

2018 
 67,000  
 45,532  

5.82 % 

(1)  As part of the agreement, the Company paid an origination fee to the lender which was deferred and amortized on a straight-line 

basis as an adjustment to the yield over the term of the agreement. 

Convertible Notes 

In May 2015, the Company issued $25.0 million Convertible Promissory Notes (2015 Convertible Notes).  The 
2015 Convertible Notes mature on or before May 9, 2020 and accrues interest at a rate of 7.5% per annum, to be paid 
quarterly.  The Company had approximately $50 thousand in transaction costs which were deferred and amortized over 
the life of the 2015 Convertible Notes.   

Noteholders may convert all or a portion of the outstanding principal amount of the 2015 Convertible Notes into 
shares of the Company’s common stock (Conversion Shares) at a rate of $21.50 per share, subject to adjustment for stock 
splits and dividends (the Conversion Price). The Company has the right to convert the entire outstanding principal of the 
2015 Convertible Notes into Conversion Shares at the Conversion Price if the market price per share of the common stock, 
as measured by the average volume-weighted closing stock price per share of the common stock on the NYSE AMERICAN 
(or any other U.S. national securities exchange then serving as the principal such exchange on which the shares of Common 
Stock are listed), reaches the level of $30.10, for any twenty (20) trading days in any period of thirty (30) consecutive 
trading days after the Closing Date. Upon conversion of the 2015 Convertible Notes by the Company, the entire amount 
of accrued and unpaid interest (and all other amounts owing) under the 2015 Convertible Notes are immediately due and 
payable. To the extent the Company pays any cash dividends on its shares of common stock prior to conversion of the 
2015 Convertible Notes, upon conversion of the 2015 Convertible Notes, the noteholders will also receive such dividends 
on an as-converted basis less the amount of interest paid by the Company prior to such dividend.  

Long - term Debt 

The  Company  carries  its  Long-term  Debt  (Junior  Subordinated  Notes)  at  estimated  fair  value  as  more  fully 
described in Note 10.—Fair Value of Financial Instruments. The following table shows the remaining principal balance 
and fair value of junior subordinated notes issued as of December 31, 2019 and 2018: 

December 31,  

Junior Subordinated Notes (1) 
Fair value adjustment 

Total Junior Subordinated Notes 

2019 
 62,000      $ 

     $ 

    (16,566) 

  $ 

 45,434   $ 

2018 
 62,000  
    (17,144) 
 44,856  

(1)  Stated maturity of March 2034; requires quarterly interest payments at a variable rate of 3 - month LIBOR plus 3.75% per annum.  

At December 31, 2019, the interest rate was 5.71%. 

F-21 

 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
Note 7.—Securitized Mortgage Trusts 

Securitized Mortgage Trust Assets 

Securitized mortgage trust assets are comprised of the following at December 31, 2019 and 2018: 

Securitized mortgage collateral, at fair value 
REO, at net realizable value (NRV) 

Total securitized mortgage trust assets 

Securitized Mortgage Collateral 

Securitized mortgage collateral consisted of the following: 

  December 31,    
2019 
  $   2,628,064   $ 

 6,682  

  $   2,634,746   $ 

December 31,  
2018 

 3,157,071 
 8,519 
 3,165,590 

Mortgages secured by residential real estate 
Mortgages secured by commercial real estate 
Fair value adjustment 

Total securitized mortgage collateral, at fair value 

  December 31,  
2019 

  December 31,     
2018 

     $  2,649,997      $  3,245,606  
 294,599  
 (383,134) 
  $  2,628,064   $  3,157,071  

 210,536  
 (232,469) 

As of December 31, 2019, the Company was also a master servicer of mortgages for others of approximately 
$268.1 million  in  UPB  that  were  primarily  collateralizing  REMIC  securitizations,  compared  to  $328.7 million  at 
December 31, 2018. Related fiduciary funds are held in trust for investors in non - interest bearing accounts and are not 
included in the Company’s consolidated balance sheets. The Company may also be required to advance funds or cause 
loan servicers to advance funds to cover principal and interest payments not received from borrowers depending on the 
status of their mortgages. 

Real Estate Owned 

The Company’s REO consisted of the following: 

REO 
Impairment (1) 
Ending balance 
REO inside trusts 
REO outside trusts 

Total 

      $ 

$ 
$ 

$ 

December 31,  

2019 

2018 

 21,195       $ 
 (14,361) 
 6,834  
 6,682  
 152  
 6,834  

$ 
$ 

$ 

 17,813  
 (7,928) 
 9,885  
 8,519  
 1,366  
 9,885  

(1)  Impairment represents the cumulative write - downs of net realizable value subsequent to foreclosure. 

Securitized Mortgage Trust Liabilities 

Securitized mortgage trust liabilities, which are recorded at estimated fair market value as more fully described 

in Note 10., are comprised of the following at December 31, 2019 and 2018: 

Securitized mortgage borrowings 

  December 31,    December 31,  

2019 

2018 

     $  2,619,210      $  3,148,215 

F-22 

 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
  
  
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
Securitized Mortgage Borrowings – Non-recourse 

Selected  information  on securitized  mortgage borrowings  for  the  periods  indicated  consisted of  the  following 

(dollars in millions): 

Securitized 
mortgage 
borrowings 
outstanding as of 
December 31,  

Range of Interest Rates (%) 
Interest 
Rate 

Interest 
Rate 

Year of Issuance 
2002 
2003 
2004 
2005 
2006 
2007 
Subtotal contractual principal balance (3) 
Fair value adjustment 
Total securitized mortgage borrowings 

  Original 
Issuance 
  Amount 

2019 

2018 

Fixed 
Interest 
Rates 

     $   3,876.1       $ 
 5,966.1   
    17,710.7   
    13,387.7   
 5,971.4   
 3,860.5   

 3.9      $ 

 4.8      5.25 - 12.00 
 35.9     4.34 - 12.75 
 26.8   
3.58 - 5.56 
 557.0    
 354.3   
— 
    1,752.9    
    1,581.7   
 6.25 
    2,113.2    
    2,018.0   
— 
    1,265.1    
    1,121.1   
    5,728.9   
    5,105.8   
    (2,486.6) 
    (2,580.7) 
$   2,619.2    $   3,148.2   

  Margins over    Margins after   
  Contractual    
  One-Month 
  Call Date (2)    
  LIBOR (1) 
0.54 - 3.68 
0.27 - 2.75 
0.54 - 4.50 
0.27 - 3.00 
0.50 - 3.75 
0.25 - 2.50 
0.48 - 4.35 
0.24 - 2.90 
0.20 - 4.13 
0.10 - 2.75 
0.12 - 3.00 
0.06 - 2.00 

(1)  One-month LIBOR was 1.76% as of December 31, 2019. 
(2)  Interest  rate  margins  are  generally  adjusted  when  the  unpaid  principal  balance  is  reduced  to  less  than  10 - 20%  of  the  original 

issuance amount, or if certain other triggers are met. 

(3)  Represents the outstanding balance in accordance with trustee reporting. 

As of December 31, 2019, expected principal reductions of the securitized mortgage borrowings, which is based 
on contractual principal payments and expected prepayment and loss assumptions for securitized mortgage collateral, was 
as follows (dollars in millions): 

Securitized mortgage borrowings (1) 

      $ 

 490.3        $ 

 728.1        $ 

 479.8      $ 

 3,407.6   

  Less Than 
  One Year 

Payments Due by Period 
One to 

  Three Years 

Three to 
  Five Years 

  More Than    
  Five Years 

Total 
 5,105.8        $ 

(1)  Represents the outstanding balance in accordance with trustee reporting. 

Change in fair value of net trust assets, including trust REO losses 

Changes in fair value of net trust assets, including trust REO losses are comprised of the following for the years 

ended December 31, 2019 and 2018: 

Change in fair value of net trust assets, excluding REO 
Losses from REO 

Change in fair value of net trust assets, including trust REO losses 

Note 8.—Derivative Instruments 

Derivative Assets and Liabilities, Lending  

For the Year Ended  
December 31,  

2019 
 (3,397)     $ 
 (6,434) 
 (9,831)  $ 

2018 
 (1,599)
 (950)
 (2,549)

     $ 

  $ 

The mortgage lending operation enters into IRLCs with prospective borrowers to originate mortgage loans at a 
specified interest rate and Hedging Instruments and forward delivery loan commitments to hedge the fair value changes 
associated  with  changes  in  interest rates  relating  to  its  mortgage  loan  origination  operations.  The  fair value of  IRLCs, 
Hedging Instruments and forward delivery loan commitments related to mortgage loan origination are included in other 
assets or liabilities in the consolidated balance sheets. As of December 31, 2019, the estimated fair value of IRLCs was an 

F-23 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
 
 
  
  
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
asset of $7.8 million while Hedging Instruments were a liability of $651 thousand.  Forward delivery commitments had 
no fair value as they were marked within LHFS to the price of the trades.  As of December 31, 2018, the estimated fair 
value of IRLCs was an asset of $3.4 million while Hedging Instruments and forward delivery loan commitments were 
liabilities of $440 thousand and $243 thousand, respectively.   

The following table includes information for the derivative assets and liabilities, lending for the periods presented: 

Derivative – IRLC's (1) 
Derivative – TBA MBS (2) 
Derivative – Forward delivery loan commitment (3)     

   $ 

  December 31,  

Notional Amount 

2019 
 419,035      $ 
 485,459  
 232,530  

December 31,  
2018 
 183,595  
 88,018  
 150,000  

Total Gains (Losses) 
For the Year Ended  
December 31,  

$ 

2019 

 4,440  
 (5,595) 
 —  

$ 

2018 
 (1,006)
 9,658 
 (243)

(1)  Amounts included in gain on sale of loans, net within the accompanying consolidated statements of operations and comprehensive 

loss. 

(2)  Amounts included in gain on sale of loans, net and loss on mortgage servicing rights, net within the accompanying consolidated 

statements of operations and comprehensive loss. 

(3)  As  of  December 31,  2019  and  2018,  $232.5  million  and  $50.0  million,  respectively,  in  mortgage  loans  have  been  allocated  to 
forward delivery loan commitments and are recorded at fair value within LHFS in the accompanying consolidated balance sheets.  
As of December 31, 2018, $100.0 million of forward loan commitments remained unallocated and are recorded at fair value within 
other liabilities in the accompanying consolidated balance sheets. 

Note 9.—Redeemable Preferred Stock 

At  December 31,  2019,  the  Company  has  outstanding  $67.8  million  liquidation  preference  of  Series B  and 
Series C Preferred Stock. The holders of each series of Preferred Stock, which are non - voting and redeemable at the option 
of the Company, retain the right to a $25.00 per share liquidation preference in the event of a liquidation of the Company 
and the right to receive dividends on the Preferred Stock if any such dividends are declared. 

As  disclosed  within  Note  14.—Commitments  and  Contingencies,  on  July 16,  2018,  the  court  entered  its 
Judgement Order and Memorandum Opinion on the matter entitled Timm, v. Impac Mortgage Holdings, Inc., a purported 
class action purportedly on behalf of holders of the Company’s 9.375% Series B Cumulative Redeemable Preferred Stock 
(Preferred B) and 9.125% Series C Cumulative Redeemable Preferred Stock (Preferred C).  The court entered judgement 
in favor of the Company on all claims related to the Preferred C holders. The judgment also declared (among other items 
disclosed in Note 14) that two-thirds of the Preferred B holders were required to approve the 2009 amendments to the 
Preferred B Articles Supplementary, which was not obtained, rendering the 2009 amendments to the Preferred B Articles 
Supplementary invalid and leaving the 2004 Preferred B Articles Supplementary in effect.  As a result of the Judgement 
Order,  all  rights  of  the  Preferred  B  holders  under  the  2004  Articles  are  deemed  reinstated.  Subject  to  an  appeal,  the 
Company has cumulative undeclared dividends in arrears of approximately $16.0 million, or approximately $24.02 per 
outstanding share of Preferred B, increasing the liquidation value to approximately $49.02 per share. Additionally, every 
quarter the cumulative undeclared dividends in arrears will increase by $0.5859 per share, or approximately $390 thousand.  
As the Company prevailed on all claims related to the Preferred C holders, based on the court’s ruling there are no Preferred 
C dividends owed.  The liquidation preference, inclusive of the cumulative undeclared dividends in arrears, is only payable 
upon voluntary or involuntary liquidation, dissolution or winding up of the Company’s affairs.   

Note 10.—Fair Value of Financial Instruments 

The use of fair value to measure the Company’s financial instruments is fundamental to its consolidated financial 
statements and is a critical accounting estimate because a substantial portion of its assets and liabilities are recorded at 
estimated fair value. 

FASB ASC 825 requires disclosure of the estimated fair value of certain financial instruments and the methods 
and significant assumptions used to estimate such fair values. The Company uses exit price notion when measuring the 

F-24 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
 
fair  values  of  financial  instruments  for  disclosure  purposes.    The  following  table  presents  the  estimated  fair  value  of 
financial instruments included in the consolidated financial statements as of the dates indicated: 

December 31, 2019 

December 31, 2018 

  Carrying 
  Amount 

Estimated Fair Value 

  Level 1 

  Level 2 

  Level 3 

  Carrying 
  Amount 

Estimated Fair Value 

  Level 1 

  Level 2 

  Level 3 

Assets 

Cash and cash equivalents 
Restricted cash 
Mortgage loans held-for-sale 
Mortgage servicing rights 
Derivative assets, lending, net (1) 
Mortgage-backed securities 
Securitized mortgage collateral 

  $

 24,666    $ 24,666    $
 12,466   
 782,143   
 41,470   
 7,791   
 —   
   2,628,064   

   12,466   
 —   
 —   
 —   
 —   
 —   

 —    $
 —   
   782,143   
 —   
 —   
 —   
 —   

 —    $
 —   
 —   
 41,470   
 7,791   
 —   
   2,628,064   

 6,989   
 353,601   
 64,728   
 3,351   
 1,000   
   3,157,071   

 6,989   
 —   
 —   
 —   
 —   
 —   

 —    $
 —   
   353,601   
 —   
 —   
 1,000   
 —   

 —   
 —   
 —   
 64,728   
 3,351   
 —   
    3,157,071   

 23,200    $ 23,200    $

Liabilities 

Warehouse borrowings 
Convertible notes 
Long-term debt 
Securitized mortgage borrowings 
Derivative liabilities, lending, net (2) 

  $  701,563    $

 24,996   
 45,434   
   2,619,210   
 651   

 —    $ 701,563    $
 —   
 —   
 —   
 —   

 —   
 —   
 —   
 651   

 —    $  284,137    $

 24,996   
 45,434   
   2,619,210   
 —   

 24,985   
 44,856   
   3,148,215   
 683   

 —    $ 284,137    $
 —   
 —   
 —   
 —   

 —   
 —   
 —   
 683   

 —   
 24,985   
 44,856   
    3,148,215   
 —   

(1)  Represents IRLCs and are included in other assets in the accompanying consolidated balance sheets.  
(2)  Represents Hedging Instruments and are included in other liabilities in the accompanying consolidated balance sheets. 

The  fair  value  amounts  above  have  been  estimated  by  management  using  available  market  information  and 
appropriate valuation methodologies. Considerable judgment is required to interpret market data to develop the estimates 
of fair value in both inactive and orderly markets. Accordingly, the estimates presented are not necessarily indicative of 
the amounts that could be realized in a current market exchange. The use of different market assumptions and/or estimation 
methodologies may have a material effect on the estimated fair value amounts. 

For the consolidated non-recourse securitizations, the fair value of the financial liabilities of the consolidated non-
recourse securitizations (securitized mortgage borrowings) is more observable than the fair value of the financial assets of 
the consolidated non-recourse securitizations (securitized mortgage collateral). As a result, the financial liabilities of the 
consolidated non-recourse securitizations are being measured at fair value and the financial assets are being measured in 
consolidation as: (1) the sum of the fair value of the securitized mortgage borrowings and the fair value of the beneficial 
interests retained by the Company less (2) the carrying value of any REO. The resulting amount is allocated to securitized 
mortgage collateral. 

For securitized mortgage collateral and securitized mortgage borrowings, the underlying Alt - A (non-conforming) 
residential and commercial loans and mortgage - backed securities market have experienced significant declines in market 
activity, along with a lack of orderly transactions. The Company’s methodology to estimate fair value of these assets and 
liabilities include the use of internal pricing techniques such as the net present value of future expected cash flows (with 
observable  market  participant  assumptions,  where  available)  discounted  at  a  rate  of  return  based  on  the  Company’s 
estimates  of  market participant  requirements.  The  significant  assumptions  utilized  in  these  internal pricing  techniques, 
which are based on the characteristics of the underlying collateral, include estimated credit losses, estimated prepayment 
speeds and appropriate discount rates. 

Refer to Recurring Fair Value Measurements below for a description of the valuation methods used to determine 
the fair value of securitized mortgage collateral and borrowings, derivative assets and liabilities, long - term debt, mortgage 
servicing rights, loans held - for - sale. 

The carrying amounts of cash and cash equivalents and restricted cash approximates fair value. 

Warehouse borrowings carrying amounts approximate fair value due to the short - term nature of the liabilities and 

do not present unanticipated interest rate or credit concerns. 

Convertible  notes  are  recorded  at  amortized  cost,  which  approximates  fair  value  due  to  the  short  duration  to 

maturity.  

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MSR financings carrying amount approximates fair value as the underlying facility bears interest at a rate that is 

periodically adjusted based on a market index. 

Fair Value Hierarchy 

The  application  of  fair  value  measurements  may  be  on  a  recurring  or  nonrecurring  basis  depending  on  the 
accounting principles applicable to the specific asset or liability or whether management has elected to carry the item at its 
estimated fair value. 

FASB  ASC  820 - 10 - 35  specifies  a  hierarchy  of  valuation  techniques  based  on  whether  the  inputs  to  those 
techniques  are  observable  or  unobservable.  Observable  inputs  reflect  market  data  obtained  from  independent  sources, 
while unobservable inputs reflect the Company’s market assumptions. These two types of inputs create the following fair 
value hierarchy: 

•  Level 1—Quoted prices (unadjusted) in active markets for identical instruments or liabilities that an entity 

has the ability to assess at measurement date. 

•  Level 2—Quoted  prices  for  similar  instruments  in  active  markets;  quoted  prices  for  identical  or  similar 
instruments in markets that are not active; inputs other than quoted prices that are observable for an asset or 
liability,  including  interest  rates  and  yield  curves  observable  at  commonly  quoted  intervals,  prepayment 
speeds, loss severities, credit risks and default rates; and market - corroborated inputs. 

•  Level 3—Valuations derived from valuation techniques in which one or more significant inputs or significant 

value drivers are unobservable. 

This hierarchy requires the Company to use observable market data, when available, and to minimize the use of 

unobservable inputs when estimating fair value. 

As a result of the lack of observable market data resulting from inactive markets, the Company has classified its 
securitized mortgage collateral and borrowings, derivative assets (IRLCs), convertible notes and long - term debt as Level 3 
fair value measurements. Level 3 assets and liabilities measured at fair value on a recurring basis were approximately 77% 
and  99%  and  90%  and  99%,  respectively,  of  total  assets  and  total  liabilities  measured  at  estimated  fair  value  at 
December 31, 2019 and 2018. 

Recurring Fair Value Measurements 

The Company assesses its financial instruments on a quarterly basis to determine the appropriate classification 
within the fair value hierarchy, as defined by FASB ASC Topic 810. Transfers between fair value classifications occur 
when there are changes in pricing observability levels. Transfers of financial instruments among the levels occur at the 
beginning  of  the  reporting  period.  There  were  no  material  transfers  between  Level 1,  Level 2  or  Level  3  classified 
instruments during the year ended December 31, 2019. 

F-26 

The following tables present the Company’s assets and liabilities that are measured at estimated fair value on a 
recurring  basis,  including  financial  instruments  for  which  the  Company  has  elected  the  fair  value  option  at 
December 31, 2019 and 2018, based on the fair value hierarchy: 

Recurring Fair Value Measurements 

December 31, 2019 

December 31, 2018 

      Level 1        Level 2 

      Level 3 

      Level 1        Level 2 

      Level 3 

Assets 

Mortgage loans held-for-sale 
Mortgage-backed securities 
Derivative assets, lending, net (1) 
Mortgage servicing rights 
Securitized mortgage collateral 

Total assets at fair value 

Liabilities 

Securitized mortgage borrowings 
Long-term debt 
Derivative liabilities, lending, net (2) 

Total liabilities at fair value 

  $ 

  $ 

  $ 

  $ 

 —    $  782,143    $ 
 —   
 —   
 —   
 —   
 —    $  782,143    $  2,677,325    $ 

 —    $ 
 —   
 7,791   
 41,470   
    2,628,064   

 —   
 —   
 —   
 —   

 —   
 —    $  353,601    $ 
 —   
 1,000   
 —   
 3,351   
 —   
 —   
 64,728   
 —   
 —   
 —   
    3,157,071   
 —   
 —    $  354,601    $  3,225,150   

 —    $ 
 —   
 —   
 —    $ 

 —    $  2,619,210    $ 
 —   
 651   
 651    $  2,664,644    $ 

 45,434   
 —   

 —    $ 
 —   
 —   
 —    $ 

 —    $  3,148,215   
 44,856   
 —   
 683   
 —   
 683    $  3,193,071   

(1)  At  December 31, 2019,  derivative  assets,  lending,  net  included  $7.8 million  in  IRLCs  and  is  included  in  other  assets  in  the 
accompanying consolidated balance sheets. At December 31, 2018, derivative assets, lending, net included $3.4 million in IRLCs 
and is included in other assets in accompanying consolidated balance sheets.  

(2)  At  December 31,  2019  and  2018,  derivative  liabilities,  lending,  net  are  included  in  other  liabilities  in  the  accompanying 

consolidated balance sheets.  

The following tables present reconciliation for all assets and liabilities measured at fair value on a recurring basis 

using significant unobservable inputs (Level 3) for the years ended the years ended December 31, 2019 and 2018: 

Level 3 Recurring Fair Value Measurements 
For the Year Ended December 31, 2019 

Fair value, December 31, 2018 
Total gains (losses) included in earnings: 
Interest income (1) 
Interest expense (1) 
Change in fair value 

Change in instrument specific credit risk 

Total gains (losses) included in earnings 

Transfers in and/or out of Level 3 
Purchases, issuances and settlements: 
Purchases 
Issuances 
Settlements 
Fair value, December 31, 2019 
Unrealized (losses) gains still held (3) 

  Securitized 
  mortgage 
      collateral 
    $  3,157,071    $  (3,148,215)  $ 

  Securitized 
  mortgage 

      borrowings       

  Mortgage  
servicing 
rights 
 64,728    $ 

Interest  
rate lock 
  commitments,    
net 

Long- 
term 
debt 
 (44,856) 

 —   
 (425) 
 (1,429) 

 1,276  (2) 
 (578) 
 —   

 3,351      $ 

 —   
 —   
 4,440   

 —   
 4,440   
 —     

 —   
 —   
 (25,771) 

 —   
 (25,771) 
 —   

 11,279   
 —   
 52,499   

 —   
 63,778   
 —   

 —   
 —   
 (592,785) 

 —   
 (38,127) 
 (55,896) 

 —   
 (94,023) 
 —   

 —   
 —   
 623,028   

  $  2,628,064    $  (2,619,210)  $ 
  $   (232,469)  $   2,486,615    $ 

 —   
 2,491   
 22   
 41,470    $ 
 41,470    $ 

 —     
 —   
 —   
 7,791      $ 
 7,791      $ 

 —   
 —   
 —   
 (45,434) 
 16,566   

(1)  Amounts primarily represent accretion to recognize interest income and interest expense using effective yields based on estimated 
fair values for trust assets and trust liabilities. Net interest income, including cash received and paid, was $9.4 million for the year 
ended December 31, 2019. The difference between accretion of interest income and expense and the amounts of interest income 
and expense recognized in the consolidated statements of operations and comprehensive loss is primarily from contractual interest 
on the securitized mortgage collateral and borrowings. 

(2)  Amount represents the change in instrument specific credit risk in other comprehensive earnings in the consolidated statements of 

operations and comprehensive loss as required by the adoption of ASU 2016 - 01.  

(3)  Represents  the  amount  of  unrealized  gains  (losses)  relating  to  assets  and  liabilities  classified  as  Level 3  that  are  still  held  and 

reflected in the fair values at December 31, 2019. 

F-27 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
           
            
            
            
            
            
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
 
   
 
   
 
   
 
   
 
   
 
   
 
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
     
     
     
 
   
 
   
 
   
 
 
 
   
 
 
 
 
  
  
  
  
    
 
  
  
  
  
    
 
  
  
  
  
    
 
 
  
  
  
  
    
 
  
  
 
 
 
 
   
 
   
 
   
 
 
 
   
 
 
 
 
  
  
  
  
  
 
  
  
  
  
    
 
  
  
  
  
    
 
Level 3 Recurring Fair Value Measurements 
For the Year Ended December 31, 2018 

  Securitized    Securitized 
  mortgage 
  mortgage 
     collateral       borrowings     
   $  3,662,008      $  (3,653,265)    $   154,405     $ 

  Mortgage    
  servicing 
rights 

Interest  
rate lock 
  commitments,   
net 

  Long- 
term 
debt 

 4,357     $  (44,982)   $ 

   Contingent   
     consideration  
 (554) 

 28,165   
 —   
 43,272   
 —   
 71,437   
 —   

 —   
 (60,889) 
 (44,871) 
 —   
 (105,760) 
 —   

 —   
 —   
 3,757   
 —   
 3,757   
 —   

 —   
 —   
 (576,374) 

 —   
 —   
 610,810   

 —   
 24,879   
    (118,313) 

  $  3,157,071    $  (3,148,215)  $ 
  $   (383,134)  $   2,580,638    $ 

 64,728    $ 
 64,728    $ 

 —   
 —   
 (1,006)  
 —   
 (1,006)  
 —   

 —   
 (711) 
 3,978   
 (3,141)(2)    
 126   
 —   

 —   
 —   
 —   

 —   
 —   
 —   
 3,351    $  (44,856) 
 3,351    $   17,144   

$ 
$ 

 —   
 —   
 —   
 —   
 —   
 —   

 —   
 —   
 554   
 —   
 —   

Fair value, December 31, 2017 
Total gains (losses) included in earnings: 
Interest income (1) 
Interest expense (1) 
Change in fair value 
Change in instrument specific credit risk 

Total gains (losses) included in earnings 

Transfers in and/or out of Level 3 
Purchases, issuances and settlements: 
Purchases 
Issuances 
Settlements 
Fair value, December 31, 2018 
Unrealized (losses) gains still held (3) 

(1)  Amounts primarily represent accretion to recognize interest income and interest expense using effective yields based on estimated 
fair values for trust assets and trust liabilities. Net interest income, including cash received and paid, was $7.7 million for the year 
ended December 31, 2018. The difference between accretion of interest income and expense and the amounts of interest income 
and expense recognized in the consolidated statements of operations and comprehensive loss is primarily from contractual interest 
on the securitized mortgage collateral and borrowings. 

(2)  Amount represents the change in instrument specific credit risk in other comprehensive earnings in the consolidated statements of 

operations and comprehensive loss as required by the adoption of ASU 2016 - 01. 

(3)  Represents the amount of unrealized gains (losses) relating to assets and liabilities classified as Level 3 that were still held and 

reflected in the fair values at December 31, 2018. 

The following  table  presents  quantitative  information  about  the valuation  techniques and  unobservable  inputs 
applied  to  Level 3  fair  value  measurements  for  financial  instruments  measured  at  fair  value  on  a  recurring  and 
non - recurring basis at December 31, 2019. 

Financial Instrument 
Assets and liabilities backed by real estate 
Securitized mortgage collateral, and 
Securitized mortgage borrowings 

Other assets and liabilities 
Mortgage servicing rights 

Derivative assets - IRLCs, net 
Long-term debt 

DCF = Discounted Cash Flow 

  Estimated 

  Valuation 

      Fair Value        Technique       

Unobservable 
Input 

  Range of    Weighted  
      Average   

Inputs 

  $   2,628,064   
    (2,619,210) 

DCF 

   Prepayment rates 
   Default rates 
  Loss severities 
   Discount rates 

2.5 - 34.6  %  
0.02 - 3.9  %  
6.3 - 91.7  %  
2.9 - 25.0  %  

  $ 

 41,470    

DCF 

   Discount rate 
   Prepayment rates 
 7,791     Market pricing   Pull-through rate 

 (45,434)  

DCF 

   Discount rate 

9.0 - 13.0  %  
8.0 - 88.8  %  
   21.1 - 99.9  %  
 9.0  %  

 9.1  % 
 1.6  % 
 55.4  % 
 3.8  % 

 9.2  % 
 15.2  % 
 76.3  % 
 9.0  % 

For  assets  and  liabilities  backed  by  real  estate,  a  significant  increase  in  discount  rates,  default  rates  or  loss 
severities would result in a significantly lower estimated fair value. The effect of changes in prepayment speeds would 
have differing effects depending on the seniority or other characteristics of the instrument. For other assets and liabilities, 
a significant increase in discount rates would result in a significantly lower estimated fair value. A significant increase or 
decrease in pull - through rate assumptions would result in a significant increase or decrease in the fair value of IRLCs. The 
Company believes that the imprecision of an estimate could be significant. 

F-28 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
     
    
 
   
 
   
 
   
 
 
 
 
   
 
 
 
 
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
 
 
 
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
 
 
  
  
 
   
 
   
 
   
 
 
 
 
   
 
 
 
 
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
        
      
      
      
 
 
 
  
 
 
  
 
 
 
 
  
 
 
   
 
 
  
 
   
 
 
 
 
 
 
 
  
  
 
 
   
 
 
  
 
  
 
  
  
 
The following tables present the changes in recurring fair value measurements included in net losses for the years 

ended December 31, 2019 and 2018: 

Recurring Fair Value Measurements 
Changes in Fair Value Included in Net Loss 
For the Year Ended December 31, 2019 

Change in Fair Value of 

Interest 

Interest 

  Net Trust 

  Income (1)   Expense (1)    Assets 
  $   11,279    $ 

Securitized mortgage collateral 
Securitized mortgage borrowings 
Long-term debt 
Mortgage servicing rights (2) 
Mortgage loans held-for-sale 
Derivative assets — IRLCs 
Derivative liabilities — Hedging Instruments 
Total 

 —   
 —   
 —   
 —   
 —   
 —   

  $   11,279    $ 

 —    $   52,499   
    (55,896)  
 —   
 —   
 —   
 —   
 —   

 (38,127) 
 (425) 
 —   
 —   
 —   
 —   

 (38,552)  $   (3,397) (3) $ 

$ 

Debt 

  Long-term  Other Income    Gain on Sale   
  and Expense    of Loans, net   
 —    $ 
 —   
 —   
 (25,771) 
 —   
 —   
 —   
 (25,771)  $ 

 —    $ 
 —      
 (1,429)    
 —      
 —      
 —      
 —      
 (1,429)  $ 

 —    $ 
 —   
 —   
 —   
 15,810   
 4,440   
 32   

Total 
 63,778   
 (94,023) 
 (1,854) 
 (25,771) 
 15,810   
 4,440   
 32   
 20,282    $   (37,588) 

(1)  Amounts primarily represent accretion to recognize interest income and interest expense using effective yields based on estimated 

fair values for trust assets and trust liabilities. 

(2)  Included in loss on mortgage servicing rights, net in the consolidated statements of operations and comprehensive loss. 
(3)  For the year ended December 31, 2019, change in the fair value of trust assets, excluding REO was $3.4 million.  

Recurring Fair Value Measurements 
Changes in Fair Value Included in Net Loss 
For the Year Ended December 31, 2018 

Change in Fair Value of 

Interest 

Interest 

  Net Trust 

  Income (1)  Expense (1)    Assets 
  $   28,165    $ 

Securitized mortgage collateral 
Securitized mortgage borrowings 
Long-term debt 
Mortgage servicing rights (2) 
Mortgage loans held-for-sale 
Derivative assets — IRLCs 
Derivative liabilities — Hedging Instruments 
Total 

 —   
 —   
 —   
 —   
 —   
 —   

  $   28,165    $ 

 —    $   43,272   
    (44,871) 
 —   
 —   
 —   
 —   
 —   

 (60,889) 
 (711) 
 —   
 —   
 —   
 —   

 (61,600)  $   (1,599)(3)  $ 

$ 

Debt 

  Long-term  Other Income    Gain on Sale   
  and Expense    of Loans, net  
 —    $ 
 —   
 —   
 3,757   
 —   
 —   
 (85) 
 3,672    $ 

 —    $ 
 —      
 3,978      
 —      
 —      
 —      
 —      
 3,978    $ 

Total 
 71,437   
    (105,760) 
 3,267   
 3,757   
 (14,762) 
 (1,006) 
 (1,104) 
 (16,787)  $   (44,171) 

 —    $ 
 —   
 —   
 —   
 (14,762) 
 (1,006) 
 (1,019) 

(1)  Amounts primarily represent accretion to recognize interest income and interest expense using effective yields based on estimated 

fair values for trust assets and trust liabilities. 

(2)  Included in loss on mortgage servicing rights, net in the consolidated statements of operations and comprehensive loss. 
(3)  For the year ended December 31, 2018, change in the fair value of trust assets, excluding REO was $1.6 million.  

The following  is  a  description of  the  measurement  techniques for  items  recorded  at  estimated  fair value on  a 

recurring basis. 

Mortgage servicing rights—The Company elected to carry its mortgage servicing rights arising from its mortgage 
loan origination operation at fair value. The fair value of mortgage servicing rights is based upon a discounted cash flow 
model. The valuation model incorporates assumptions that market participants would use in estimating the fair value of 
servicing.  These  assumptions  include  estimates  of  prepayment  speeds,  discount  rate,  cost  to  service,  escrow  account 
earnings,  contractual  servicing  fee  income,  prepayment  and  late  fees,  among  other  considerations.  Mortgage  servicing 
rights are considered a Level 3 measurement at December 31, 2019 and 2018. 

Mortgage loans held - for - sale—The Company elected to carry its mortgage LHFS originated or acquired from its 
mortgage lending operation at fair value. Fair value is based on quoted market prices, where available, prices for other 
traded mortgage loans with similar characteristics, and purchase commitments and bid information received from market 
participants. Given the meaningful level of secondary market activity for mortgage loans, active pricing is available for 
similar assets and accordingly, the Company classifies its mortgage LHFS as a Level 2 measurement at December 31, 2019 
and 2018. 

Mortgage-backed securities—The Company invested in mortgage-backed securities collateralized by NonQM 
loans originated by the Company and sold to third party investors.  Fair value is based on prices for other traded mortgage-
backed securities with similar characteristics and bid information received from market participants.  Given the market 

F-29 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
pricing  for  other  traded  mortgage-backed  securities,  active  pricing  is  available  for  similar  assets  and  accordingly,  the 
Company classifies mortgage-backed securities as a Level 2 measurement at December 31, 2018. 

Securitized mortgage collateral—The Company elected to carry its securitized mortgage collateral at fair value. 
These  assets  consist  primarily  of  non - conforming  mortgage  loans  securitized  between  2002  and  2007.  Fair  value 
measurements are based on the Company’s internal models used to compute the net present value of future expected cash 
flows,  with  observable  market  participant  assumptions,  where  available.  The  Company’s  assumptions  include  its 
expectations  of  inputs  that  other  market  participants  would  use  in  pricing  these  assets.  These  assumptions  include 
judgments  about  the  underlying  collateral,  prepayment  speeds,  estimated  future  credit  losses,  forward  interest  rates, 
investor yield requirements and certain other factors. As of December 31, 2019, securitized mortgage collateral had an 
unpaid principal balance of $2.9 billion, compared to an estimated fair value on the Company’s consolidated balance sheets 
of $2.6 billion. The aggregate unpaid principal balance exceeds the fair value by $0.3 billion at December 31, 2019. As of 
December 31, 2019,  the  unpaid  principal  balance  of  loans  90 days  or  more  past  due  was  $0.4 billion  compared  to  an 
estimated fair value of $0.2 billion. The aggregate unpaid principal balances of loans 90 days or more past due exceed the 
fair value by $0.2 billion at December 31, 2019. Securitized mortgage collateral is considered a Level 3 measurement at 
December 31, 2019 and 2018. 

Securitized mortgage borrowings—The Company elected to carry all of its securitized mortgage borrowings at 
fair value. These borrowings consist of individual tranches of bonds issued by securitization trusts and are primarily backed 
by  non - conforming  mortgage  loans.  Fair  value  measurements  include  the  Company’s  judgments  about  the  underlying 
collateral and assumptions such as prepayment speeds, estimated future credit losses, forward interest rates, investor yield 
requirements and certain other factors. As of December 31, 2019, securitized mortgage borrowings had an outstanding 
principal balance of $2.9 billion, net of $2.2 billion in bond losses, compared to an estimated fair value of $2.6 billion. The 
aggregate outstanding principal balance exceeds the fair value by $0.3 billion at December 31, 2019. Securitized mortgage 
borrowings are considered a Level 3 measurement at December 31, 2019 and 2018. 

Contingent consideration—Contingent consideration was applicable to the acquisition of CCM and was estimated 
and recorded at fair value at the acquisition date as part of purchase price consideration. In the fourth quarter of 2017, the 
earn-out period ended and the remaining $554 thousand in contingent consideration payments were paid during the three 
months  ended  March 31,  2018.  The  Company  has  no  further  obligations  related  to  contingent  consideration  as  of 
December 31, 2018. 

Long - term debt—The Company elected to carry its remaining long - term debt (consisting of junior subordinated 
notes) at fair value. These securities are measured based upon an analysis prepared by management, which considered the 
Company’s own credit risk, including settlements with trust preferred debt holders and discounted cash flow analysis. As 
of December 31, 2019, long - term debt had an unpaid principal balance of $62.0 million compared to an estimated fair 
value  of  $45.4  million.  The  aggregate  unpaid  principal  balance  exceeds  the  fair  value  by  $16.6 million  at 
December 31, 2019. The long - term debt is considered a Level 3 measurement at December 31, 2019 and 2018. 

Derivative  assets  and  liabilities,  Lending—The  Company’s  derivative  assets  and  liabilities  are  carried  at  fair 
value  as  required  by  GAAP  and  are  accounted  for  as  free  standing  derivatives.  The  derivatives  include  IRLCs  with 
prospective residential mortgage borrowers whereby the interest rate on the loan is determined prior to funding and the 
borrowers have locked in that interest rate. These commitments are determined to be derivative instruments in accordance 
with GAAP. The derivatives also include hedging instruments (typically TBA MBS) used to hedge the fair value changes 
associated with changes in interest rates relating to its mortgage lending originations as well as mortgage servicing rights. 
The Company hedges the period from the interest rate lock (assuming a fall - out factor) to the date of the loan sale. The 
estimated fair value of IRLCs are based on underlying loan types with similar characteristics using the TBA MBS market, 
which is actively quoted and validated through external sources. The data inputs used in this valuation include, but are not 
limited to, loan type, underlying loan amount, note rate, loan program, expected sale date of the loan, and current market 
interest rates. These valuations are adjusted at the loan level to consider the servicing release premium and loan pricing 
adjustments specific to each loan. For all IRLCs, the base value is then adjusted for the anticipated Pull - through Rate. The 
anticipated Pull - through Rate is an unobservable input based on historical experience, which results in classification of 
IRLCs as a Level 3 measurement at December 31, 2019 and 2018. The fair value of the Hedging Instruments is based on 
the actively quoted TBA MBS market using observable inputs related to characteristics of the underlying MBS stratified 
by product, coupon and settlement date. Therefore, the Hedging Instruments are classified as a Level 2 measurement at 
December 31, 2019 and 2018. 

F-30 

Nonrecurring Fair Value Measurements 

The Company is required to measure certain assets and liabilities at estimated fair value from time to time. These 
fair value measurements typically result from the application of specific accounting pronouncements under GAAP. The 
fair value measurements are considered nonrecurring fair value measurements under FASB ASC 820  - 10. 

The following table presents financial and non - financial assets and liabilities measured using nonrecurring fair 

value measurements at December 31, 2019 and 2018, respectively: 

REO (1) 

Nonrecurring Fair Value Measurements  

Level 1 

December 31, 2019 
Level 2 

Level 3 

  Level 1 

December 31, 2018 
Level 2 

Level 3 

     $ 

 —      $ 

 6,834      $ 

 —  $ 

 —     $ 

 9,885     $ 

 — 

(1)  Balance represents REO at December 31, 2019 and December 31, 2018 which has been impaired subsequent to foreclosure.  

The  following  table  presents  total  losses  on  financial  and  non - financial  assets  and  liabilities  measured  using 

nonrecurring fair value measurements for the years ended December 31, 2019 and 2018, respectively: 

REO (2) 
Intangible assets 
Goodwill 

Total Losses (1) 
For the Year Ended December 31, 
2018 
2019 

      $ 

 (6,434)      $ 

 — 
 — 

 (950)  
 (18,347) 
 (104,587) 

(1)  Total losses reflect losses from all nonrecurring measurements during the period.  
(2)  For the years ended December 31, 2019 and 2018, the Company recorded $6.4 million and $950 thousand, respectively, of losses 
related to changes in the NRV of REO.  Losses represent impairment of the NRV attributable to an increase in state specific loss 
severities on REO held during the period which resulted in a decrease to NRV. 

Real estate owned—REO consists of residential real estate acquired in satisfaction of loans. Upon foreclosure, 
REO is adjusted to the estimated fair value of the residential real estate less estimated selling and holding costs, offset by 
expected contractual mortgage insurance proceeds to be received, if any. Subsequently, REO is recorded at the lower of 
carrying  value  or  estimated  fair  value  less  costs  to  sell.  REO  balance  representing  REOs  which  have  been  impaired 
subsequent to foreclosure are subject to nonrecurring fair value measurement and included in the nonrecurring fair value 
measurements  tables.  Fair  values  of  REO  are  generally  based  on  observable  market  inputs,  and  considered  Level 2 
measurements at December 31, 2019 and 2018. 

Intangible assets— The methodology used to determine the fair value as well as measure potential impairment of 
trademarks  includes  assumptions  with  inherent  uncertainty,  including  projected  sales  volumes  and  related  projected 
revenues, long-term growth rates, royalty rates that a market participant might assume and judgments regarding the factors 
to develop an applied discount rate. The carrying value of intangible assets is at risk of impairment if future projected 
usage, revenues or long-term growth rates are lower than those currently projected, or if factors used in the development 
of a discount rate result in the application of a higher discount rate.  As the results of the Company’s testing indicated that 
the carrying value of certain intangible assets would not be recoverable, and as a result the Company recorded intangible 
asset  impairment  of  approximately  $18.3  million  during  the  year  ended  December 31,  2018.  Intangible  assets  were 
considered Level 3 nonrecurring fair value measurements for the year ended December 31, 2018, and as of December 31, 
2019 and 2018, the Company had no intangible assets remaining. 

Goodwill—  For  goodwill,  the  determination  of  fair  value  of  a  reporting  unit  involves,  among  other  things, 
application of various approaches, which include developing forecasts of future cash flows with a number of assumptions 
including but not limited to, origination and margin projections, growth and terminal value projections, and judgements 
regarding the factors to develop discount rates and cost of capital. The Company reviewed its goodwill for impairment at 
least annually as of December 31 or more frequently if facts and circumstances indicate that it is more likely than not that 
the fair value of a reporting unit that has goodwill is less than its carrying value. The Company compared the fair value of 
its net assets using three methodologies (two income approaches and one  market approach), to the carrying value and 
determined that its goodwill was impaired.  As a result, the Company recorded an impairment charge of $104.6 million 

F-31 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
related to goodwill during the year ended December 31, 2018.  Goodwill was considered a Level 3 nonrecurring fair value 
measurement for the year ended December 31, 2018, and as of December 31, 2019 and December 31, 2018, the Company 
had no goodwill remaining. 

Note 11.—Reconciliation of Loss Per Share 

The following table presents the computation of basic and diluted loss per common share, including the dilutive 
effect  of  stock  options,  restricted  stock,  restricted  stock  units,  deferred  stock  units,  convertible  notes  and  cumulative 
redeemable preferred stock outstanding for the periods indicated, when dilutive: 

Numerator for basic loss per share: 
Net loss  

Numerator for diluted loss per share: 
Net loss 

Interest expense attributable to convertible notes (1) 

Net loss plus interest expense attributable to convertible notes 

Denominator for basic loss per share (2): 
Basic weighted average common shares outstanding during the period 

Denominator for diluted loss per share (2): 
Basic weighted average common shares outstanding during the period 

Net effect of dilutive convertible notes (1) 
Net effect of dilutive stock options and DSU’s 

Diluted weighted average common shares 
Net loss per common share: 

Basic 
Diluted 

$ 

$ 

$ 

For the Year Ended  
December 31,  

2019 

2018 

 (7,977) 

$ 

 (145,410) 

 (7,977) 
 —  
 (7,977) 

$ 

$ 

 (145,410) 
 —  
 (145,410) 

 21,189  

 21,026  

 21,189  
 —  
 —  
 21,189  

 21,026  
 —  
 —  
 21,026  

$ 
$ 

 (0.38) 
 (0.38) 

$ 
$ 

 (6.92) 
 (6.92) 

(1)  Adjustments to diluted loss per share for the convertible notes for the years ended December 31, 2019 and 2018, were excluded 

from the calculation, as they were anti-dilutive. 

(2)  Share amounts presented in thousands. 

The anti - dilutive stock options, restricted stock awards (RSA), restricted stock units (RSU) and deferred stock 
units (DSU) outstanding for the years ending December 31, 2019 and 2018 were 1.1 million and 1.0 million shares in the 
aggregate,  respectively.   Additionally,  for  the  years  ended  December 2019  and  2018,  there  were  1.2  million  shares 
attributable to the 2015 convertible notes that were anti-dilutive. 

In addition to the potential dilutive effects of stock options, restricted stock, restricted stock units, deferred stock 
units  and  convertible  notes  listed  above,  see  Note  9.—Redeemable  Preferred  Stock,  for  a  description  of  cumulative 
undeclared dividends in arrears which would also become dilutive in the event the Company is not successful in its appeal 
of the original court ruling. 

Note 12.—Income Taxes  

The Company is subject to federal income taxes as a regular (Subchapter C) corporation and files a consolidated 

U.S. federal income tax return. 

On December 22, 2017, the U.S. government enacted comprehensive tax legislation commonly referred to as the 
Tax Act.  The Tax Act made broad and complex changes to the U.S. tax code by, among other things, reducing the federal 
corporate income tax rate and business deductions and eliminates federal alternative minimum tax (AMT).  The Tax Act 
reduced the U.S. corporate income tax rate from a maximum of 35% to a flat 21% rate, effective January 1, 2018. Under 

F-32 

 
 
 
 
 
 
 
 
 
  
       
 
       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
FASB ASC 740, the effects of changes in tax rates and laws were recognized in the period in which the new legislation 
was enacted.   

Income taxes for the years ended December 31, 2019 and  2018 were as follows: 

Current income taxes: 

Federal 
State 

Total current income tax (benefit) expense 

Deferred income taxes: 

Federal 
State 

Total deferred income tax expense 

Total income tax (benefit) expense 

For the year ended December 31,  

2019 

2018 

$ 

$ 

 (362) 
 117  
 (245) 

 —  
 —  
 —  
 (245) 

$ 

$ 

 — 
 689 
 689 

 3,757 
 558 
 4,315 
 5,004 

The Company recorded income tax (benefit) expense of $(245) thousand and $5.0 million for the years ended 
December 31, 2019  and  2018,  respectively.  The  income  tax  benefit  of  $245  thousand  for  the  year  ended 
December 31, 2019 is primarily the result of a benefit resulting from the intraperiod allocation rules that are applied when 
there is a pre-tax loss from continuing operations and pre-tax income from other comprehensive income partially offset by 
state taxes from states where the Company does not have net operating loss carryforwards or state minimum taxes.  The 
income tax expense of $5.0 million for the year ended December 31, 2018 was primarily the result of recording a full 
valuation allowance on deferred tax assets due to a reduction in future utilization and state income taxes from states where 
the Company does not have net operating loss carryforwards and state minimum taxes, including AMT. 

Deferred tax assets are recognized subject to management's judgment that realization is "more likely than not". A 
valuation allowance is recognized for a deferred tax asset if, based on the weight of the available evidence, it is more likely 
than not that some portion of the deferred tax asset will not be realized. In making such judgments, significant weight is 
given to evidence that can be objectively verified. As of each reporting date, the Company considers new evidence, both 
positive  and  negative,  that  could  impact  management's  view  with  regard  to  future  realization  of  deferred  tax  assets. 
Significant judgment is required in assessing future earnings trends, the availability of tax planning strategies, recent pretax 
losses and the timing of reversals of temporary differences. The Company's evaluation is based on current tax laws as well 
as management's expectation of future performance. 

The  Company's  deferred  tax  assets  are  primarily  the  result  of  net  operating  losses  and  basis  differences  on 
mortgage securities and goodwill.  The Company has recorded a full valuation allowance against its deferred tax assets at 
December 31, 2019 as it is more likely than not that the deferred tax assets will not be realized. The valuation allowance 
is  based  on  the  management's  assessment  that  it  is  more  likely  than  not  that  certain  deferred  tax  assets,  primarily  net 
operating loss carryforwards, may not be realized in the foreseeable future due to objective negative evidence. 

F-33 

 
 
 
 
 
 
 
 
 
 
 
 
       
     
       
     
 
 
  
  
 
  
  
 
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
Deferred tax assets are comprised of the following temporary differences between the financial statement carrying 

value and the tax basis of assets: 

Deferred tax assets: 

Federal and state net operating losses 
Mortgage securities 
Depreciation and amortization 
Capital loss carryover 
Compensation and other accruals 
Repurchase reserve 

Total gross deferred tax assets 

Deferred tax liabilities: 

Fair value adjustments on long-term debt 
Mortgage servicing rights 

Total gross deferred tax liabilities 

Valuation allowance 

Total net deferred tax assets 

For the year ended December 31,  

2019 

2018 

$ 

$ 

 163,676  
 49,927  
 29,127  
 169  
 3,535  
 2,765  
 249,199  

 (4,391) 
 (11,549) 
 (15,940) 
 (233,259) 
 —  

$ 

$ 

 164,435  
 51,356  
 31,501  
 168  
 4,571  
 2,350  
 254,381  

 (4,620) 
 (18,443) 
 (23,063) 
 (231,318) 
 —  

The following is a reconciliation of income taxes to the expected statutory federal corporate income tax rates for 

the years ended December 31, 2019 and 2018: 

Expected income tax expense 
State tax expense, net of federal benefit 
State rate change 
Change in valuation allowance 
Other 

Total income tax (benefit) expense 

  For the year ended December 31,  

2019 
 (1,727)     $ 
 106  
 (269) 
 1,425  
 220  
 (245)  $ 

2018 
 (29,485)
 301 
 35 
 33,718 
 435 
 5,004 

     $ 

  $ 

At December 31, 2019, the Company had accumulated other comprehensive earnings of $24.8 million, which 

was net of tax of $11.3 million. 

As  of  December 31, 2019,  the  Company  had  estimated  federal  net  operating  loss  (NOL)  carryforwards  of 
approximately $566.6  million. Federal net operating loss carryforwards begin to expire in 2027.  As of December 31, 2019, 
the  Company had  estimated  California  NOL  carryforwards of  approximately  $385.2  million,  which begin  to  expire  in 
2028.  The Company may not be able to realize the maximum benefit due to the nature and tax entities that holds the NOL. 

On October 23, 2019, the Company adopted a Tax Benefits Preservation Rights Agreement (Rights Plan) to help 
preserve the value of certain deferred tax benefits, including those generated by net operating losses (collectively, Tax 
Benefits). In general, the Company may “carry forward” net operating losses in certain circumstances to offset current and 
future  taxable  income,  which  will  reduce  federal  and  state  income  tax  liability,  subject  to  certain  requirements  and 
restrictions. The Company’s ability to use these Tax Benefits would be substantially limited and impaired if it were to 
experience an “ownership change” for purposes of Section 382 of the Internal Revenue Code of 1986, as amended (the 
Code)  and  the  Treasury  Regulations  promulgated  thereunder.  Generally,  the  Company  will  experience  an  “ownership 
change” if the percentage of the shares of Common Stock owned by one or more “five-percent shareholders” increases by 
more than 50 percentage points over the lowest percentage of shares of Common Stock owned by such stockholder at any 
time during the prior three year on a rolling basis. As such, the Rights Plan has a 4.99% “trigger” threshold that is intended 
to act as a deterrent to any person or entity seeking to acquire 4.99% or more of the outstanding Common Stock without 
the prior approval of the Board. The Rights Plan also has certain ancillary anti-takeover effects. The rights accompany 
each  share  of  common  stock  of  the  Company  and  are  evidenced  by  ownership  of  common  stock.  The  rights  are  not 
exercisable except upon the occurrence of certain change of control events. Once triggered, the rights would entitle the 
stockholders, other than a person qualifying as an “Acquiring Person” pursuant to the rights plan, to certain “flip in”, “flip 
over” and exchange rights. The rights issued under the Rights Plan may be redeemed by the board of directors at a nominal 
redemption price of $0.001 per right, and the board of directors may amend the rights in any respect until the rights are 

F-34 

 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
       
     
       
     
 
 
 
  
  
 
  
  
 
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
  
  
 
  
  
triggered.   The Rights Plan will expire at the Company’s 2020 annual meeting of stockholders if the stockholders do not 
approve the Rights Plan.  Otherwise, the Rights Plan will generally expire on the three-year anniversary of its adoption. 

The Company files numerous tax returns in various jurisdictions. While the Company is subject to examination 
by various taxing authorities, the Company believes there are no unresolved issues or claims likely to be material to its 
financial  position.  The  Company  classifies  interest  and  penalties  on  taxes  as  provision  for  income  taxes.  As  of 
December 31, 2019 and 2018, the Company has no material uncertain tax positions.    The Company has state AMT credits 
in the amount of $404 thousand as of December 31, 2019.  

Note 13.—Segment Reporting 

The Company has three primary reporting segments which include mortgage lending, real estate services and 
long - term mortgage portfolio. Unallocated corporate and other administrative costs, including the costs associated with 
being a public company, are presented in Corporate and other. 

The following table presents selected balance sheet data by reporting segment as of the dates indicated: 

Balance Sheet Items as of 
December 31, 2019: 
Cash and cash equivalents 
Restricted cash 
Mortgage loans held-for-sale 
Mortgage servicing rights 
Trust assets 
Other assets (1) 
Total assets 
Total liabilities 

Balance Sheet Items as of 
December 31, 2018: 
Cash and cash equivalents 
Restricted cash 
Mortgage loans held-for-sale 
Mortgage servicing rights 
Trust assets 
Other assets (1) 
Total assets 
Total liabilities 

  Real Estate   Long-term    Corporate  

  Mortgage 
Lending 

     $ 

 23,647      $ 
 12,466  
 782,143  
 41,470  
 —  
 29,121  
 888,847  
 723,965  

Services 

Portfolio 

 4      $ 
 —  
 —  
 —  
 —  
 2  
 6  
 —  

 —      $ 
 —  
 —  
 —  
    2,634,746  
 66  
    2,634,812  
    2,664,946  

and other   Consolidated   
 24,666  
 12,466  
 782,143  
 41,470  
 2,634,746  
 50,788  
 3,546,279  
 3,442,042  

 1,015      $ 
 —  
 —  
 —  
 —  
 21,599  
 22,614  
 53,131  

  Mortgage    Real Estate  

Lending   

Services 

Long-term    Corporate  
Portfolio 

     $ 

 21,679      $ 

 124      $ 

 6,989  
 353,601  
 64,728  
 —  
 28,737  
 475,734  
 304,013  

 —  
 —  
 —  
 —  
 2  
 126  
 1,103  

 —      $ 
 —  
 —  
 —  
 3,165,590  
 79  
 3,165,669  
 3,193,395  

and other    Consolidated   
 23,200  
 6,989  
 353,601  
 64,728  
 3,165,590  
 33,835  
 3,647,943  
 3,537,768  

 1,397      $ 
 —  
 —  
 —  
 —  
 5,017  
 6,414  
 39,257  

(1)  All segment asset balances exclude intercompany balances. 

The  following  table  presents  selected  statement  of  operations  information  by  reporting  segment  for  the  years 

ended December 31, 2019 and 2018: 

Statement of Operations Items for the 
Year Ended December 31, 2019: 
Gain on sale of loans, net 
Servicing fees, net 
Loss on mortgage servicing rights, net 
Real estate services fees, net 
Other revenue 
Other operating expense 
Other income (expense) 

     $ 

Net earnings (loss) before income tax expense   $ 

Income tax benefit 

Net loss 

 —      $ 
 —  
 —  
 —  
 62  
 (15,462) 
 (1,808) 
 (17,208) 

  Consolidated  
 98,830  
 12,943  
 (24,911) 
 3,287  
 479  
 (96,920) 
 (1,930) 
 (8,222) 
 (245) 
 (7,977) 

  $ 

Mortgage 
Lending 

  Real Estate  

Services 

  Long-term 
Portfolio 

  Corporate 
and other 

 98,830      $ 
 12,943  
 (24,911) 
 —  
 157  
 (79,536) 
 6,067  
 13,550   $ 

 —      $ 
 —  
 —  
 3,287  
 —  
 (1,391) 
 —  
 1,896   $ 

 —      $ 
 —  
 —  
 —  
 260  
 (531) 
 (6,189) 
 (6,460)  $ 

F-35 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
 
 
  
  
  
  
  
 
  
  
  
  
  
 
 
  
  
  
  
  
 
 
   
 
   
 
   
 
   
 
  
 
   
 
   
 
   
 
   
 
Statement of Operations Items for the 
Year Ended December 31, 2018: 
Gain on sale of loans, net 
Servicing fees, net 
Loss on mortgage servicing rights, net 
Real estate services fees, net 
Other revenue 
Intangible asset impairment 
Goodwill impairment 
Other operating expense 
Other income (expense)  

Net (loss) earnings before income tax expense   $ 

Income tax expense 

Net loss 

Note 14.—Commitments and Contingencies 

Legal Proceedings  

      Mortgage 
Lending 

      Real Estate  

Services 

      Long-term        Corporate 
and other 

Portfolio 

  $ 

 66,750      $ 
 37,257  
 (3,625) 
 —  
 —  
 (18,347) 
 (104,587) 
 (101,672) 
 1,100  
 (123,124)  $ 

 —      $ 
 —  
 —  
 4,327  
 —  
 —  
 —  
 (2,088) 
 —  
 2,239   $ 

 —      $ 
 —  
 —  
 —  
 291  
 —  
 —  
 (1,438) 
 4,633  
 3,486   $ 

  Consolidated  
 —      $ 
 66,750  
 —  
 37,257  
 —  
 (3,625) 
 —  
 4,327  
 —  
 291  
 —  
 (18,347) 
 —  
 (104,587) 
 (21,220) 
 (126,418) 
 3,946  
 (1,787) 
 (23,007)  $   (140,406) 
 5,004  
  $   (145,410) 

The Company is a defendant in or a party to a number of legal actions or proceedings that arise in the ordinary 
course  of  business.  In  some  of  these  actions  and  proceedings,  claims  for  monetary  damages  are  asserted  against  the 
Company. In view of the inherent difficulty of predicting the outcome of such legal actions and proceedings, the Company 
generally  cannot  predict  what  the  eventual  outcome  of  the  pending  matters  will  be,  what  the  timing  of  the  ultimate 
resolution of these matters will be, or what the eventual loss related to each pending matter may be, if any. 

In accordance with applicable accounting guidance, the Company establishes an accrued liability for litigation 
when those matters present loss contingencies that are both probable and estimable. In any case, there may be exposure to 
losses in excess of any such amounts whether accrued or not. Any estimated loss is subject to significant judgment and is 
based upon currently available information, a variety of assumptions, and known and unknown uncertainties. The matters 
underlying the estimated loss will change from time to time, and actual results may vary significantly from the current 
estimate. Therefore, an estimate of possible loss represents what the Company believes to be an estimate of possible loss 
only for certain matters meeting these criteria. It does not represent the Company’s maximum loss exposure. 

Based on the Company’s current understanding of pending legal actions and proceedings, management does not 
believe that judgments or settlements arising from pending or threatened legal matters, individually or in the aggregate, 
will have a material adverse effect on the consolidated financial position, operating results or cash flows of the Company. 
However, in light of the inherent uncertainties involved in these matters, some of which are beyond the Company’s control, 
and the very large or indeterminate damages sought in some of these matters, an adverse outcome in one or more of these 
matters could be material to the Company’s results of operations or cash flows for any particular reporting period. 

The legal matters summarized below are ongoing and may have an effect on the Company’s business and future 

financial condition and results of operations: 

On December 7, 2011, a purported class action was filed in the Circuit Court of Baltimore City entitled Timm, v. 
Impac  Mortgage  Holdings,  Inc,  et  al.  alleging  on  behalf  of  holders  of  the  Company’s  9.375%  Series B  Cumulative 
Redeemable  Preferred  Stock  (Preferred  B) and  9.125%  Series C  Cumulative  Redeemable  Preferred  Stock  (Preferred 
C) who did not tender their stock in connection with the Company’s 2009 completion of its Offer to Purchase and Consent 
Solicitation that the Company failed to achieve the required consent of the Preferred B and C holders, the consents to 
amend the Preferred stock were not effective because they were given on unissued stock (after redemption), the Company 
tied the tender offer with a consent requirement that constituted an improper “vote buying” scheme, and that the tender 
offer was a breach of a fiduciary duty. The action seeks the payment of two quarterly dividends for the Preferred B and C 
holders, the unwinding of the consents and reinstatement of the cumulative dividend on the Preferred B and C stock, and 
the election of two directors by the Preferred B and C holders. The action also seeks punitive damages and legal expenses. 
On  July 16,  2018,  the  Court  entered  a  Judgement  Order  whereby  it  (1) declared  and  entered  judgment  in  favor  of  all 
defendants on all claims related to the Preferred C holders and all claims against all individual defendants thereby affirming 
the validity of the 2009 amendments to the Series B Articles Supplementary; (2) declared its interpretation of the voting 
provision language in the Preferred B Articles Supplementary to mean that consent of two-thirds of the Preferred B 

F-36 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
       
 
 
 
 
 
 
 
  
  
  
  
  
 
 
  
  
  
  
  
 
  
  
  
  
  
 
 
 
 
  
  
  
  
  
 
   
 
   
 
   
 
   
 
  
 
   
 
   
 
   
 
   
stockholders was required to approve the 2009 amendments to the Preferred B Articles Supplementary, which consent was 
not obtained, thus rendering the amendments invalid and leaving the 2004 Preferred B Articles Supplementary in effect; 
(3) ordered the Company to hold a special election within sixty days for the Preferred B stockholders to elect two directors 
to the Board of Directors pursuant to the 2004 Preferred B Articles Supplementary (which Directors will remain on the 
Company’s Board of Directors until such time as all accumulated dividends on the Preferred B have been paid or set aside 
for payment); and, (4) declared that the Company is required to pay three quarters of dividends on the Preferred B stock 
under the 2004 Articles Supplementary (approximately, $1.2 million, but did not order the Company to make any payment 
at this time). The Court declined to certify any class pending the outcome of appeals and certified its Judgment Order for 
immediate appeal.  On October 2, 2019, the appellate court held oral argument for all appeals in the matter.  On February 5, 
2020,  the  Special  Court  of  Appeals  requested  that  the  parties  provide  a  supplemental  memorandum  explaining  the 
appealability of the original circuit court opinion which the Company responded to on February 21, 2020.  To date, the 
Court has yet to opine on the appealability issue or the oral arguments and related briefs.   

On  April 30,  2012,  a  purported  class  action  was  filed  entitled  Marentes  v.  Impac  Mortgage  Holdings, Inc., 
alleging that certain loan modification activities of the Company constitute an unfair business practice, false advertising 
and marketing, and that the fees charged are improper. The complaint seeks unspecified damages, restitution, injunctive 
relief, attorney’s fees and prejudgment interest. On August 22, 2012, the plaintiffs filed an amended complaint adding 
Impac  Funding  Corporation  as  a  defendant  and  on  October 2,  2012,  the  plaintiffs  dismissed  Impac  Mortgage 
Holdings, Inc., without prejudice. On January 11, 2019, the trial court determined that the plaintiffs were unable to prove 
their case and ordered that judgment be entered in favor of the defendant.  On April 19, 2019, the plaintiffs filed their 
Notice of Appeal and the plaintiffs filed their opening brief on October 31, 2019.  The Company filed its response on 
February 19, 2020. 

In October 2011 and November 2012, the Company received letters from Countrywide Securities Corporation 
(Countrywide),  Merrill  Lynch,  Pierce,  Fenner &  Smith  Incorporated  (Merrill  Lynch),  and  UBS  Securities LLC  (UBS) 
claiming indemnification relating to mortgage - backed securities bonds issued, originated or sold by Impac Secured Assets 
Corporation (ISAC), IFC, IMH Assets Corp. and the Company. The claims seek indemnification from claims asserted 
against  Countrywide,  Merrill  Lynch,  and  UBS  in  specified  legal  actions  entitled  American  International  Group Inc.  v. 
Bank of America Corp., et al., in the United States District Court for the Southern District of New York and Federal Home 
Loan Bank of Boston v. Ally Financial, Inc., et al., in the United States District Court for the District of Massachusetts. 
The notices each seek indemnification for all losses, liabilities, damages and legal fees and costs incurred in those actions. 
In October 2012, January 2013, and December 2014, Deutsche Bank issued indemnification demands for claims asserted 
against them in the Superior Court of New York in cases entitled Royal Park Investments SA/NV v. Merrill Lynch, et al. 
and Dealink Funding Ltd. v. Deutsche Bank and in the Circuit Court for the City of Richmond, Virginia, in a case entitled 
Commonwealth  of  VA,  et  al.  v.  Barclays  Capital  Inc,  et  al.  In  July 2018,  the  Company  received  an  additional 
indemnification notice from Deutsche Bank as a result of a case filed against Deutsche Bank in Orange County Superior 
Court  in  2016,  entitled  BlackRock  Balanced  Capital  Portfolio  (FI) et  al.  v.  Deutsche  Bank.    In  February of  2013,  the 
Company  also  received  a  notice  of  intent  to  seek  indemnification  on  behalf  of  Deutsche  Bank  AG,  Deutsche  Bank 
Securities, Inc., DB Structured Products, Inc., ACE Securities Corp and Deutsche Alt - A Securities, Inc. The claims relate 
to actions filed against those entities in the Superior Court of New York.   

On  April 20,  2017,  a  purported  class  action  was  filed  in  the  United  States  District  Court,  Central  District  of 
California, entitled Nguyen v. Impac Mortgage Corp. dba CashCall Mortgage et al.   The plaintiffs contend the defendants 
did not pay purported class members overtime compensation or provide meal and rest breaks, as required by law.   The 
action seeks to invalidate any waiver signed by a purported class member of their right to bring a class action and seeks 
damages,  restitution,  penalties,  attorney’s  fees,  interest,  and  an  injunction  against  unfair,  deceptive,  and  unlawful 
activities.  On August 23, 2018, the court (1) granted the defendants motion to compel arbitration as to all claims, except 
for the plaintiffs’ claims under California’s Private Attorneys General Act (PAGA); (2) ordered the plaintiffs to submit 
their claims (other than PAGA claims) to arbitration on an individual, non-class, non-collective, and non-representative 
basis; (3) dismissed all class and collective claims with prejudice to the plaintiffs and without prejudice to putative class 
members; and (4) stayed all claims that were compelled to arbitration, as well as the PAGA claims.  

On September 18, 2018, a purported class action was filed in the Superior Court of California, Orange County, 
entitled McNair v. Impac Mortgage Corp. dba CashCall Mortgage.   The plaintiff contends the defendant did not pay the 
plaintiff and purported class members overtime compensation, provide required meal and rest breaks, or provide accurate 
wage  statements.      The  action  seeks  damages,  restitution,  penalties,  interest,  attorney’s  fees,  and  all  other  appropriate 
injunctive, declaratory, and equitable relief.  On March 8, 2019, a First Amended Complaint was filed, which added a 

F-37 

claim alleging PAGA violations.  On March 12, 2019, the parties filed a stipulation with the court stating (1) the plaintiff’s 
individual claims should be arbitrated pursuant to the parties’ arbitration agreement, (2) the class claims should be struck 
from the First Amended Complaint, and (3) the plaintiff will proceed solely with regard to her PAGA claims.   This case 
was consolidated with Batres v. Impac Mortgage Corp. dba CashCall Mortgage discussed below with a scheduled trial 
date of September 8, 2020.   

On December 27, 2018, a purported class action was filed in the Superior Court of California, Orange County, 
entitled Batres v. Impac Mortgage Corp. dba CashCall Mortgage.   The plaintiff contends the defendant did not pay the 
plaintiff and purported class members overtime compensation, provide required meal and rest breaks, or provide accurate 
wage  statements.      The  action  seeks  damages,  restitution,  penalties,  interest,  attorney’s  fees,  and  all  other  appropriate 
injunctive, declaratory, and equitable relief.  On March 14, 2019, the plaintiff filed an amended complaint alleging only a 
violation of the California Labor Code Private Attorneys General Act seeking penalties, attorneys’ fees, and such other 
appropriate relief.  This case was consolidated with the McNair v. Impac Mortgage Corp. dba CashCall Mortgage discussed 
above with a scheduled trial date of September 8, 2020.   

On July 3, 2019, a representative action was filed in the Superior Court of California, Orange County, entitled 

Law v. Impac Mortgage Corp. dba CashCall Mortgage under the California Labor Code Private Attorneys General Act.   
The plaintiff contends the defendant did not pay its employees overtime compensation, provide required meal and rest 
breaks, or provide accurate wage statements as required by law.  The action seeks penalties, attorneys’ fees, and such other 
appropriate relief. 

The Company is a party to other litigation and claims which are normal in the course of its operations. While the 
results of such other litigation and claims cannot be predicted with certainty, the Company believes the final outcome of 
such  matters  will  not have a  material  adverse  effect  on our financial  condition or  results  of  operations. The  Company 
believes that it has meritorious defenses to the above claims and intends to defend these claims vigorously and as such the 
Company believes the final outcome of such matters will not have a material adverse effect on its financial condition or 
results of operations. Nevertheless, litigation is uncertain and the Company may not prevail in the lawsuits. An adverse 
judgment in any of these matters could have a material adverse effect on the Company’s financial position and results of 
operations. 

Lease Commitments 

The  following  table  presents  the  operating  lease  balances  within  the  consolidated  balance  sheets,  weighted 
average  remaining  lease  term,  and  weighted  average  discount  rates  related  to  the  Company’s  operating  leases  as  of 
December 31, 2019: 

Lease Assets and Liabilities 

Classification 

Assets 

Operating lease ROU assets 

Liabilities 

Operating lease liabilities 

Weighted average remaining lease term 
Weighted average discount rate 

Other assets 

Other liabilities 

 December 31,  
2019 

$ 17,169  

$ 20,582  

4.6  
4.8 % 

F-38 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Company leases office space and certain office equipment under long - term leases expiring at various dates 

through 2024. Future minimum commitments under non - cancelable leases are as follows: 

Year 2020 
Year 2021 
Year 2022 
Year 2023 
Year 2024 

Total lease commitments 

Less: imputed interest 

Total operating lease liability 

$ 

$ 

 5,138 
 4,593 
 4,721 
 4,867 
 3,729 
 23,048 
 (2,466)
 20,582 

During the year ended December 31, 2019, cash paid for operating leases was $4.7 million.  Total operating lease 
expense for the years ended December 31, 2019 and 2018 was $4.2 million and $6.0 million, respectively.  Operating lease 
expense includes short-term leases and sublease income, both of which are immaterial.   

Interest  expense  on  capital  equipment  leases  was  $1  thousand  and  $9 thousand  for  the  years  ended 

December 31, 2019 and 2018, respectively. 

As  of  December 31,  2019,  the  Company  had  no  additional  operating  or  financing  leases  that  had  not  yet 

commenced. 

Repurchase Reserve 

The  provision  for  repurchases  represents  an  estimate  of  losses  to  be  incurred  on  the  repurchase  of  loans  or 
indemnification of purchaser's losses related to loan sales. Certain sale contracts and U.S. government - sponsored enterprise 
(GSE) standards require the Company to repurchase a loan or indemnify the purchaser or insurer for losses if a borrower 
fails to make initial loan payments or if the accompanying mortgage loan fails to meet certain customary representations 
and warranties. 

In the event of a breach of the representations and warranties, the Company may be required to either repurchase 
the loan or indemnify the purchaser for losses it sustains on the loan. In addition, an investor may request that the Company 
refund a portion of the premium paid on the sale of mortgage loans if a loan is prepaid within a certain amount of time 
from the date of sale. The Company records a reserve for estimated losses associated with loan repurchases, purchaser 
indemnification and premium refunds. The provision for repurchase losses is charged against gain on sale of loans, net in 
the consolidated statements of operations and comprehensive loss. A release of repurchase reserves is recorded when the 
Company's assessment reveals that previously recorded reserves are no longer needed.   

Loans sold to Ginnie Mae are insured by the FHA or are guaranteed by the VA. As servicer, the Company may 
elect to repurchase delinquent loans in accordance with Ginnie Mae guidelines; however, the loans continue to be insured. 
The Company may also indemnify the FHA and VA for losses related to loans not originated in accordance with their 
guidelines.  

A selling representation and warranty framework was introduced by the GSEs in 2013 and enhanced in 2014 that 
helps address concerns of loan sellers with respect to loan repurchase risk. Under the framework, a GSE will not exercise 
its remedies, including the issuance of repurchase requests, for breaches of certain selling representations and warranties 
if a mortgage meets certain eligibility requirements. For loans sold to GSEs on or after January 1, 2013, repurchase risk 
for Home Affordable Refinance Program (HARP) loans is lowered if the borrower stays current on the loan for 12 months 
and representation and warranty risks are limited for non-HARP loans that stay current for 36 months. 

The  Company  regularly  evaluates  the  adequacy  of  repurchase  reserves  based  on  trends  in  repurchase  and 
indemnification requests, actual loss experience, settlement negotiation, estimated future loss exposure and other relevant 
factors including economic conditions. The Company sold $4.1 billion of loans for both the years ended December 31, 
2019 and 2018, which are subject to repurchase representations and warranties. The Company believes its reserve balances 
as of December 31, 2019 are sufficient to cover future loss exposure associated with repurchase contingencies. 

F-39 

 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
  
 
The following table summarizes the repurchase reserve activity (included in other liabilities in the accompanying 
consolidated balance sheets) related to previously sold loans for the years ended December 31, 2019 and 2018 is as follows: 

Beginning balance 
Provision for repurchases 
Settlements 

Total repurchase reserve 

Concentration of Risk 

December 31,  
2019 

December 31,  
2018 

      $ 

$ 

 7,657       $ 
 5,487  
 (4,175)  
 8,969  

$ 

 6,020 
 5,074 
 (3,437)
 7,657 

The  aggregate  unpaid  principal  balance  of  loans  in  the  Company’s  long - term  mortgage  portfolio  secured  by 
properties in California and Florida was $1.4 billion and $321.9 million, or 49% and 11%, respectively, at December 31, 
2019. 

The  Company  does  not  have  a  significant  concentration  of  risk  to  any  individual  client  except  for  the  U.S. 
government and its agencies relating to its concentration of loan sales. The Company also has geographic concentration 
risk because 81% of the Company’s mortgage loan originations were from California. 

Note 15.—Share Based Payments and Employee Benefit Plans 

The Company maintains a stock - based incentive compensation plan, the terms of which are governed by the 2010 
Omnibus Incentive Plan (the 2010 Incentive Plan). The 2010 Incentive Plan provides for the grant of stock appreciation 
rights, restricted stock units, performance shares and other stock and cash - based incentive awards. Employees, directors, 
consultants or other persons providing services to the Company or its affiliates are eligible to receive awards pursuant to 
the 2010 Incentive Plan. In connection with the adoption of the 2010 Incentive Plan, the Company’s 2001 Stock Plan, 
which was scheduled to expire in March 2011, was frozen. Further, all outstanding awards under the 2001 Stock Plan, as 
well as the Company’s previous 1995 Stock Option, Deferred Stock and Restricted Stock Plan (together with the 2001 
Stock Plan, the “Prior Plans”), were assumed by the 2010 Incentive Plan. In 2019, the shareholders voted on and approved 
an amendment to the 2010 Omnibus Incentive Plan to increase the shares subject to the plan by 500,000 shares. As of 
December 31, 2019, the aggregate number of shares reserved under the 2010 Incentive Plan is 3,200,000 shares (including 
all outstanding awards assumed from Prior Plans), and there were 1,230,953 shares available for grant as stock options, 
restricted  stock  and  deferred  stock  awards.  The  Company  issues  new  shares  of  common  stock  to  satisfy  stock  option 
exercises.  

The fair value of options granted, which is amortized to expense over the option service period, is estimated on 

the date of grant with the following weighted average assumptions: 

Risk-free interest rate 
Expected lives (in years) 
Expected volatility 
Expected dividend yield 
Fair value per share 

For the year ended December 31,  

2019 

2.23 - 2.51%   
4.74 - 5.06 
  56.14 - 56.57% 
0.00% 

2018 
2.69 - 2.76% 
5.21 - 5.50 
  45.65 - 46.34% 
0.00% 

  $  1.61 - 1.85 

  $  4.04 - 4.35 

F-40 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
    
 
 
 
 
 
 
 
The following table summarizes activity, pricing and other information for the Company’s stock options for the 

years presented below: 

For the year ended December 31,  

Options outstanding at the beginning of the year 
Options granted 
Options exercised 
Options forfeited/cancelled 
Options outstanding at the end of the year 
Options exercisable at the end of the year 

2019 

  Weighted- 
Average 
Exercise 
Price 

2018 

  Weighted- 
Average 
Exercise 
Price 

  Number of 

Shares 

 13.16       1,582,754      $ 

 3.66   
 3.34   
 13.20   
 8.10   
 14.36   

 90,000  
 (104,410) 
 (566,875) 
 1,001,469  

 765,302   $ 

 13.61     
 9.52   
 4.39   
 15.46   
 13.16   
 13.41   

  Number of 

Shares 
      1,001,469      $ 
 592,500  
 (103,351) 
 (576,148) 
 914,470  
 328,933   $ 

The  aggregate  intrinsic  value  in  the  following  table  represents  the  total  pre - tax  intrinsic  value,  based  on  the 
Company’s closing stock price of $5.26 and $3.78 per common share as of December 31, 2019 and 2018, respectively. 
Aggregate intrinsic value represents the amount of proceeds the option holders would have received had all option holders 
exercised their options and sold the stock as of that date. 

As of December 31,  

2019 

2018 

Options outstanding at end of year 
Options exercisable at end of year 

7.78      $ 
5.55   $ 

 838      
 25   

5.07      $ 
3.91   $ 

  Weighted- 
  Average 
  Remaining 
Life 
(Years) 

Aggregate 
Intrinsic 
Value 
(in thousands) 

Weighted- 
Average 
Remaining 
Life 
(Years) 

Aggregate 
Intrinsic 
Value 
(in thousands)    
 102  
 102  

As  of  December 31, 2019,  there  was  approximately  $889  thousand  of  total  unrecognized  compensation  cost 
related  to  stock  option  compensation  arrangements  granted  under  the  plan,  net  of  estimated  forfeitures.  That  cost  is 
expected to be recognized over the remaining weighted average period of 1.9 years. 

For the years ended December 31, 2019 and 2018, the aggregate grant - date fair value of stock options granted 

was approximately $1.1 million and $436 thousand, respectively. 

For the years ended December 31, 2019 and 2018, total stock - based compensation expense was $660 thousand 

and $947 thousand, respectively. 

F-41 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
  
Additional information regarding stock options outstanding as of December 31, 2019 is as follows: 

Exercise 
Price 
Range 
  2.73 - 3.21 
3.22 - 3.74 
 3.75 - 5.38 
5.39 - 9.85 
9.86 - 17.39 
17.40 - 20.49 
20.50 
2.73 - 20.50 

$ 

$ 

Stock Options Outstanding 

Options Exercisable 

Weighted- 
Average 
Remaining 
Contractual 
Life in Years 

Weighted- 
Average 
Exercise 
Price 

 7.25      $ 
 9.10  
 9.16  
 7.21  
 6.03  
 6.22  
 5.02  
 7.78  

$ 

 3.10      
 3.59   
 3.75   
 8.48   
 12.48   
 17.40   
 20.50   
 8.10   

Number 
Exercisable 

 9,863 
 — 
 — 
 52,500 
 110,753 
 78,917 
 76,900 
 328,933 

$ 

$ 

Weighted- 
Average 
Exercise 
Price 

 2.76  
 —  
 —  
 7.47  
 12.24  
 17.40  
 20.50  
 14.36  

Number 
Outstanding 

 39,863      
 170,000   
 310,000   
 105,832   
 132,958  
 78,917   
 76,900   
 914,470   

In addition to the options granted, the Company has granted deferred stock units (DSU), which vest between one 
and three year periods. The fair value of each DSU was measured on the date of grant using the grant date price of the 
Company’s stock. In 2019, the Company granted thirty thousand deferred stock units. For the year ended December 31, 
2019, the aggregate grant - date fair value of DSU’s granted was approximately $113 thousand. 

The following table summarizes activity, pricing and other information for the Company’s DSU’s for the years 

presented below: 

For the year ended December 31,  
2019 

2018 

DSU’s outstanding at the beginning of the year 
DSU’s granted 
DSU’s issued 
DSU’s forfeited/cancelled 
DSU’s outstanding at the end of the year 

 24,500      $ 
 30,000  
 —  
 —  
 54,500   $ 

  Weighted- 
Average 

  Grant Date 
Fair Value 

  Number of 

Shares 

  Weighted- 
Average 

  Number of 
Shares 
 100,750      $ 
 —  
 (62,917) 
 (13,333) 
 24,500   $ 

  Grant Date 
  Fair Value 
 10.41 
 — 
 9.63 
 14.64 
 10.11 

 10.11      
 3.75   
 —   
 —   
 6.61   

As of December 31, 2019, there was approximately $96 thousand of total unrecognized compensation cost related 
to the DSU compensation arrangements granted under the plan. This cost is expected to be recognized over a weighted 
average period of 1.9 years. 

The following table summarizes activity, pricing and other information for the Company’s restricted stock units 

(RSU) for the years presented below: 

RSU’s outstanding at beginning of the year 
RSU’s granted 
RSU’s issued 
RSU’s forfeited/cancelled 
RSU’s outstanding at end of the year 

Number of 
Shares 

 —       $ 

 75,000  
 —  
 —  
 75,000  

$ 

Weighted- 
Average 
Grant Date 
Fair Value 

 — 
 3.75 
 — 
 — 
 3.75 

For the year ended December 31, 2019, the aggregate grant - date fair value of RSU’s granted was approximately 
$281 thousand.  As of December 31, 2019, there was approximately $202 thousand of total unrecognized compensation 
cost related to the RSU compensation arrangements granted under the plan. This cost is expected to be recognized over a 
weighted average period of 2.2 years. 

F-42 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
  
  
  
  
  
  
  
The following table summarizes activity, pricing and other information for the Company’s restricted stock awards 

(RSA) for the years presented below: 

RSA’s outstanding at beginning of the year 
RSA’s granted 
RSA’s issued 
RSA’s forfeited/cancelled 
RSA’s outstanding at end of the year 

Number of 
Shares 

 —       $ 

 35,069  
 —  
 —  
 35,069  

$ 

Weighted- 
Average 
Grant Date 
Fair Value 

 — 
 3.57 
 — 
 — 
 3.57 

For the year ended December 31, 2019, total RSA expense was $125 thousand. At December 31, 2019, there was 
no unrecognized compensation cost related to the RSA compensation arrangements granted under the plan as the amounts 
were accrued as part of an executive stay bonus in accordance with the executive’s employment agreement. 

401(k) Plan 

After meeting certain employment requirements, employees can participate in the Company’s 401(k) plan. Under 
the  401(k) plan,  employees  may  contribute  up  to  25%  of  their  salaries,  pursuant  to  certain  restrictions.  The  Company 
matches 50% of the first 4% of employee contributions. Additional contributions may be made at the discretion of the 
board of directors. During the year ended December 31, 2019 and 2018, the Company recorded compensation expense of 
approximately  $751  thousand  and  $459  thousand  for  basic  matching  contributions,  respectively.  There  were  no 
discretionary matching contributions recorded during the years ended December 31, 2019 or 2018. 

Note 16.—Related Party Transactions 

In May 2015, the Company issued the 2015 Convertible Notes to purchasers, some of which are related parties.  

See Note 6.—Debt—Convertible Notes. 

Note 17.—Subsequent Events 

In February 2020, the Company granted approximately 245,000 RSUs, 30,000 stock options and 15,000 DSUs.  

In late February through the date of this filing, the U.S. financial markets have experienced significant volatility 
and  negative  pressures  which  have  caused,  among  other  things,  unprecedented  declines  in  interest  rates  to  record  low 
levels. The ultimate impact and duration on global and financial markets and the effects on the Company are difficult to 
evaluate at this time as they present material uncertainty due to the potential effects on personnel and business continuity 
or  disruption,  valuation  of  financial  assets  and  liabilities  and  potential  severe  disruption  to  financial  markets  or 
deteriorations in credit and financing conditions. 

Subsequent events have been evaluated through the date of this filing.  

F-43 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
  
  
  
  
  
  
  
Consent of Independent Registered Public Accounting Firm 

We consent to the incorporation by reference in the Registration Statements on Form S-8 (Nos. 333-169316, 333-185195, 
333-193489,  333-213037,  333-220393,  333-227015  and  333-235404)  and  on  Form  S-3  (No.  333-235405)  of  Impac 
Mortgage Holdings, Inc. (the Company) of our reports dated March 13, 2020 with respect to the consolidated balances 
sheets  of  the  Company  as  of  December  31,  2019  and  2018,  and  the  related  consolidated  statements  of  operations  and 
comprehensive loss, changes in stockholders’ equity, and cash flows for the years then ended, and the effectiveness of the 
Company’s internal control over financial reporting as of December 31, 2019 included in this Annual Report (Form 10-K) 
for the year ended December 31, 2019. 

Exhibit 23.1 

/s/ SQUAR MILNER LLP 

Irvine, California 
March 13, 2020 

 
 
Exhibit 31.1 

I, George A. Mangiaracina, certify that: 

CERTIFICATION 

1. 

2. 

3. 

4. 

I have reviewed this report on Form 10-K of Impac Mortgage Holdings, Inc.; 

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to 
state a material fact necessary to make the statements made, in light of the circumstances under which 
such statements were made, not misleading with respect to the period covered by this report; 

Based on my knowledge, the financial statements, and other financial information included in this report, 
fairly present in all material respects the financial condition, results of operations and cash flows of the 
registrant as of, and for, the periods presented in this report; 

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure 
controls  and  procedures  (as  defined  in  Exchange  Act  Rules 13a-15(e)  and  15d-15(e))  and  internal 
control  over  financial  reporting  (as  defined  in  Exchange  Act  Rules 13a-15(f)  and  15d-15(f))  for  the 
registrant and have: 

a. 

b. 

c. 

d. 

designed  such  disclosure  controls  and  procedures,  or  caused  such  disclosure  controls  and 
procedures to be designed under our supervision, to ensure that material information relating 
to the registrant, including its consolidated subsidiaries, is made known to us by others within 
those entities, particularly during the period in which this report is being prepared; 

designed  such  internal  control  over  financial  reporting,  or  caused  such  internal  control  over 
financial  reporting  to  be  designed  under  our  supervision,  to  provide  reasonable  assurance 
regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for 
external purposes in accordance with generally accepted accounting principles; 

evaluated  the  effectiveness  of  the  registrant’s  disclosure  controls  and  procedures  and 
presented in this report our conclusions about the effectiveness of the disclosure controls and 
procedures, as of the end of the period covered by this report based on such evaluation; 

disclosed in this report any change in the registrant’s internal control over financial reporting 
that  occurred  during  the  registrant’s  most  recent  fiscal  quarter  (the  registrant’s  fourth  fiscal 
quarter in the case of an annual report) that has materially affected, or is reasonably likely to 
materially affect, the registrant’s internal control over financial reporting; and 

5. 

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of 
internal  control  over  financial  reporting,  to  the  registrant’s  auditors  and  the  audit  committee  of  the 
registrant’s board of directors (or persons performing the equivalent functions): 

a. 

b. 

all significant deficiencies and material weaknesses in the design or operation of internal control 
over financial reporting which are reasonably likely to adversely affect the registrant’s ability to 
record, process, summarize and report financial information; and 

any fraud, whether or not material, that involves management or other employees who have a 
significant role in the registrant’s internal control over financial reporting. 

/s/ GEORGE A. MANGIARACINA 
George A. Mangiaracina  
Chief Executive Officer 
March 13, 2020 

 
Exhibit 31.2 

I, Brian Kuelbs, certify that: 

CERTIFICATION 

1. 

2. 

3. 

4. 

I have reviewed this report on Form 10-K of Impac Mortgage Holdings, Inc.; 

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to 
state a material fact necessary to make the statements made, in light of the circumstances under which 
such statements were made, not misleading with respect to the period covered by this report; 

Based on my knowledge, the financial statements, and other financial information included in this report, 
fairly present in all material respects the financial condition, results of operations and cash flows of the 
registrant as of, and for, the periods presented in this report; 

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure 
controls  and  procedures  (as  defined  in  Exchange  Act  Rules 13a-15(e)  and  15d-15(e))  and  internal 
control  over  financial  reporting  (as  defined  in  Exchange  Act  Rules 13a-15(f)  and  15d-15(f))  for  the 
registrant and have: 

a. 

b. 

c. 

d. 

designed  such  disclosure  controls  and  procedures,  or  caused  such  disclosure  controls  and 
procedures to be designed under our supervision, to ensure that material information relating 
to the registrant, including its consolidated subsidiaries, is made known to us by others within 
those entities, particularly during the period in which this report is being prepared; 

designed  such  internal  control  over  financial  reporting,  or  caused  such  internal  control  over 
financial  reporting  to  be  designed  under  our  supervision,  to  provide  reasonable  assurance 
regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for 
external purposes in accordance with generally accepted accounting principles; 

evaluated  the  effectiveness  of  the  registrant’s  disclosure  controls  and  procedures  and 
presented in this report our conclusions about the effectiveness of the disclosure controls and 
procedures, as of the end of the period covered by this report based on such evaluation; 

disclosed in this report any change in the registrant’s internal control over financial reporting 
that  occurred  during  the  registrant’s  most  recent  fiscal  quarter  (the  registrant’s  fourth  fiscal 
quarter in the case of an annual report) that has materially affected, or is reasonably likely to 
materially affect, the registrant’s internal control over financial reporting; and 

5. 

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of 
internal  control  over  financial  reporting,  to  the  registrant’s  auditors  and  the  audit  committee  of  the 
registrant’s board of directors (or persons performing the equivalent functions): 

a. 

b. 

all significant deficiencies and material weaknesses in the design or operation of internal control 
over financial reporting which are reasonably likely to adversely affect the registrant’s ability to 
record, process, summarize and report financial information; and 

any fraud, whether or not material, that involves management or other employees who have a 
significant role in the registrant’s internal control over financial reporting. 

/s/ BRIAN KUELBS 
Brian Kuelbs 
Chief Financial Officer 
March 13, 2020 

 
Exhibit 32.1 

CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350, AS ADOPTED 
PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002 

In connection with the annual report of Impac Mortgage Holdings, Inc. (the Company) on Form 10-K 
for the period ending December 31, 2019 as filed with the Securities and Exchange Commission on the date 
hereof  (the  Report),  each  of  the  undersigned,  in  the  capacities  and  on  the  dates  indicated  below,  hereby 
certifies, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act 
of 2002, that to his knowledge: 

(1) 

(2) 

The  Report  fully  complies  with  the  requirements  of  Section 13(a)  or  15(d)  of  the  Securities 
Exchange Act of 1934; and 

The information contained in the Report fairly presents, in all material respects, the financial 
condition and results of operations of the Company. 

/s/ GEORGE A. MANGIARACINA 
George A. Mangiaracina 
Chief Executive Officer 
March 13, 2020 

/s/ BRIAN KUELBS 
Brian Kuelbs 
Chief Financial Officer 
March 13, 2020 

Impac Mortgage Holdings, Inc.
19500 Jamboree Road
Irvine, CA 92612

16MAY201312534122