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Impellam Group plc

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FY2022 Annual Report · Impellam Group plc
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Annual Report 
and Accounts 
2022

The Company
Impellam is a connected 
group providing global 
workforce and specialist 
recruitment solutions
Strategic report
1_	
Progress and performance
2_	
Impellam at a glance
4_	
Chairman’s statement
5_	
Our bold promise
6_	
Group Chief Executive Officer’s review
10_	
Our business model
12_	
Key performance indicators
14_	
Performance reviews
24_	 Chief Financial Officer’s review
28_ 	 Principal risks
32_ 	 Stakeholder engagement and our S172 
statement
35_ 	 Responsible business
Corporate governance
39_	 Governance report
40_	 Board of Directors
42_	 QCA Code compliance
44_	 Corporate governance statement
50_	 Directors’ report
53_	 Statement of Directors’ responsibilities 
Financial statements
54_	 Independent auditor’s report
64_	 Consolidated income statement
65_	 Consolidated statement of 
comprehensive income
66_	 Consolidated balance sheet
67_	 Consolidated statement of changes 
in equity
68_	 Consolidated cash flow statement
69_	 Notes to the consolidated financial 
statements
121_	 Company balance sheet
122_	 Statement of changes in equity
123_	 Notes to the Company balance sheet
129_	 Alternative Performance Measures
131_	 Glossary
133_	 Company information
Alternative Performance Measures
Words with the symbol Δ are defined in the 
Alternative Performance Measures section of 
the Annual Report on page 129.
Our 2,000 people and market-leading 
brands work across a broad spectrum 
of industries and job categories 
throughout North America, UK & 
Europe and APAC.
Our award-winning Global Managed 
Services provide a diverse range of 
digitally enabled, multidisciplinary 
workforce solutions to organisations 
around the world. We are upper 
quadrant industry leaders in Managed 
Service Provision and Services 
Procurement, and the seventh1 largest 
Managed Service Provider in the 
world with over £4bn SUM (Spend 
under Management).





Our STEM businesses are specialists 
in recruiting and engaging talent 
in the key growth markets of 
technology, digital, data, science, 
clinical and engineering. We work 
with clients across all sectors 
and sizes delivering services that 
span Managed Services (MSP), 
Recruitment Process Outsourcing 
(RPO), Statement of Work (SOW) and 
specialist recruitment.
Led by our Virtuosos, our capabilities 
are underpinned by proprietary digital 
technology and unique partnerships 
with market-leading software 
providers, enabling us to transform 
and future-proof our services.
We believe in the power of work. 
Through the power of work, we build 
better businesses and help people 
lead more fulfilling lives.
1	
By revenue (2021 published numbers).
For more information visit
www.impellam.com
Our vision​
To be the world’s most trusted 
workforce and specialist 
recruitment solutions group, 
trusted by our people, our 
customers and our investors 
in equal measure.
Our mission
Through the power of work, we 
build better businesses and help 
people lead more fulfilling lives.

Page_01
Corporate Governance
Strategic Report
Financial Statements
Progress and performance
Headlines
Impellam delivered strong financial results in 2022 and our strategic progress has accelerated 
as a result of the divestment of traditional businesses in our Regional Specialist Staffing and 
Healthcare portfolios setting Impellam up for sustainable growth.
Full-year performance for the total Group led to record highs in revenue of £2.53bn 
(2021: £2.26bn) and gross profit of £314.8m (2021: £267.0m). Adjusted operating profitΔ was up 
41.6% to £41.4m (2021: £29.3m).
Special dividends of £50m were declared in 2022 (110.8 pence per share) with £25m paid in the 
year. A further Special dividend of £35m (77.8 pence per share) was declared in March 2023 
following the completion of the sale of the Healthcare and Regional Specialist Staffing businesses. 
Going forward this allows the Group to return to a dividend policy. As previously announced, 
it is the Company’s intention, subject to the Group’s trading performance, to recommence the 
payment of annual dividends, starting in January 2024 of £25m. This represents a 9% forward yield 
on closing share price on 28 March 2023.
All onward financial information, unless otherwise stated, is based on the continuing operations 
of the Group.
Group revenue was up 23.2% (20.5%*) on the prior year at £1.95bn (2021: £1.58bn) and gross 
profit was up 27.3% (19.8%*) to £204.9m (2021: £161.0m). Adjusted operating profitΔ up 38.3% 
(27.9%*) to £27.8m (2021: £20.1m).
Strategic
•	 To accelerate progress with our long-term strategy to focus on high-value growth opportunities 
across our UK & Europe, North America and APAC regions, in January 2023 we entered into an 
agreement to sell Healthcare (Medacs Global Group in the UK, Ireland and APAC) and Regional 
Specialist Staffing (Blue Arrow, Chadwick Nott, Career Teachers and Tate in the UK). This 
transaction completed on 3 March 2023 for cash consideration of £85m on a debt-free, cash, 
normalised working capital basis. This followed the sale in February 2022 of Corestaff in North 
America to swipejobs Inc.
•	 Continuing operations are our digitally-enabled Managed Services (Guidant Global, Comensura 
and Flexy in the UK & Europe, North America and APAC) and our talent-rich STEM businesses 
(Lorien, SRG, Carbon60 and Bartech in the UK & Europe and North America).
•	 We are now a more focused and agile business, well positioned for growth globally across 
attractive Managed Services and STEM markets. 
•	 Throughout the year, we continued to make key investments in people, technology and 
customer centricity.
Financial
•	 Exceptional performance across the Group delivered a 38.3% (27.9%*) increase in adjusted 
operating profitΔ.
•	 Strong revenue and gross profit growth across all regions with APAC delivering a record 
increase of 31.6% (30.8%*) in gross profit, UK & Europe up 26.2% (25.7%*) and North America up 
28.3% (14.6%*).
•	 Net cash (pre IFRS 16) of £30.3m compared to net debtΔ of £(15.0)m in 2021 (includes net sale 
proceeds from Corestaff of £15.4m and final repayments of Covid-19 related support of £9.1m 
as well as a £25m special dividend paid in December 2022). 
*	 Calculated by multiplying the prior year functional currency amount by the current year foreign currency exchange rate.
Group revenue_£m
£2,528.3m
Group adjusted 
operating profit∆_£m
£41.4m
Group gross profit_£m
£314.8m
Group net cash/(debt) 
(pre IFRS 16)∆ _£m
£30.3m
For more information
Glossary: page_131
2022
2,528.3
2,262.4
2,000.9
2021
2020
2022
314.8
267.0
228.1
2021
2020
2022
41.4
29.3
18.2
2021
2020
Group operating 
profit/(loss)_£m
£34.4m
2022
34.4
19.5
(15.0)
2021
2020
2022
30.3
(4.1)
(15.0)
2021
2020
Continuing revenue
_£m
£1,947.4m
2022
1,947.4
1,580.3
2021
1,425.7 
2020
Continuing adjusted 
operating profitΔ_£m
£27.8m
2022
27.8
20.1
2021
19.6
2020
Continuing gross profit
_£m
£204.9m
2022
204.9
161.0
2021
136.7
2020
Basic earnings per share_p
55.9p
2022
55.9
18.3
(46.2)
2021
2020
Continuing Group results
Continuing operating 
profit/(loss)_£m
£21.0m
2022
13.7
2021
21.0
(3.7)
2021

Page_02
Impellam Group plc Annual Report and Accounts 2022
Impellam at a glance
Our 
operating 
segments
We organise our portfolio of 
workforce and specialist recruitment 
solutions businesses both regionally 
and by specialist operating segments. 
Global Managed Services
Impellam Group’s award-winning Global 
Managed Service brands take care of 
the whole staffing process, working 
with household names from around the 
world to provide innovative and specialist 
workforce solutions. 
Our portfolio includes the Guidant Global, 
Comensura and Flexy brands, who 
are recognised, top-quadrant industry 
leaders in Managed Service Provision and 
Statement of Work, with combined spend 
under management of over £4bn.
Continued operations:
North 
America
UK & 
Europe
APAC
Continuing operations
Revenue_£m
Gross profit_£m
£394.1m
2021: £358.3m
2020: £329.7m
£81.7m
2021: £63.7m
2020: £60.3m
£1,506.2m
2021: £1,205.8m
2020: £1,089.6m
£112.8m
2021: £89.4m
2020: £70.0m
£47.1m
2021: £16.2m
2020: £6.4m
£10.4m
2021: £7.9m
2020: £6.4m

Page_03
Corporate Governance
Strategic Report
Financial Statements
Discontinued operations:
STEM
Impellam Group’s STEM businesses 
have a wealth of specialist experience 
providing MSP, RPO, contract, 
permanent and SOW workforce 
solutions. Our STEM brands are 
Carbon60, SRG and Lorien in the 
UK & Europe. Together, they are the 
largest STEM group in the UK. In North 
America, our STEM brands are Bartech, 
Lorien and SRG.
They work collaboratively to provide 
workforce and specialist recruitment 
solutions, and to create a community of 
the very best of STEM talent, including 
IT, digital and data specialists, scientists, 
clinicians and engineers. Impellam’s 
STEM businesses innovate and solve 
some of the world’s toughest problems 
by believing in the power of work to 
create a better future.
Regional Specialist Staffing
Our Regional Specialist Staffing (RSS) 
businesses in the UK leverage our deep 
heritage, sector expertise and extensive 
network of specialist candidates, to 
provide expert recruitment services 
and fulfilled, engaged workers for our 
customers. 
Our dedicated teams build better 
businesses by providing people for 
permanent, temporary, contract and 
fixed-price work; from the supply of 
warehouse workers to secretaries, call 
centre operatives, lawyers, drivers, 
teachers, chefs, HR and marketing 
professionals. 
The RSS brands are Blue Arrow, Tate, 
Career Teachers and Chadwick Nott.
Healthcare
Medacs Global Group (MGG) is a leading 
international healthcare workforce 
solutions provider operating under a variety 
of brands including Medacs Healthcare, 
Global Medics and Litmus Workforce 
Solutions. MGG provides healthcare 
staffing, managed services, staff bank, 
occupational health, insourcing, social care 
and home care services. 
Within its healthcare brands, MGG delivers 
locum, temporary and permanent doctors, 
nurses, allied health professionals and care 
workers. It is the largest provider of locum 
doctors to the NHS in the UK and to the 
HSE in Ireland and is the largest supplier 
of specialist healthcare managed services 
outside of the US. 
With operations across the UK, Ireland, 
the Middle East, India, Australia and 
New Zealand, MGG enables customers 
to deliver outstanding care globally.
For more information visit
www.impellam.com

Page_04
Impellam Group plc Annual Report and Accounts 2022
The Group has delivered record results in an exceptional year. 
Adjusted operating profitsΔ were up significantly across all 
segments and in all regions as we responded to talent scarcity 
and a buoyant labour market. This was achieved against a 
backdrop of political and economic uncertainty, the war in 
Ukraine and resulting rising energy costs contributing to a cost-
of-living crisis, particularly in the UK. Our agile response to the 
global skills shortage, the ‘great resignation’ and post pandemic 
bounce back in the jobs market resulted in new customer wins 
and increased levels of customer retention as we collaborated 
across our brands.
In April 2022, I informed the Board that I wanted to explore 
opportunities to dispose of my shareholding in the Group and 
have worked constructively with the Company to ensure the 
interests of all shareholders were properly considered. The 
sale of Corestaff in North America in February 2022, followed 
by the disposal of our Regional Specialist Staffing (RSS) and 
Healthcare brands in Q1 2023 will enable the Group to focus on 
the fast-growing Managed Services and Science, Technology 
and Engineering markets (STEM) where our specialist expertise 
and track record positions us for high growth in these attractive 
market sectors. This is a bold step for Impellam, and I know 
the Executive team have the experience and drive to ensure its 
success and to use it as a springboard to accelerate the Group’s 
long-term strategy.
Chairman’s statement
Record results in an 
exceptional year
“Profits are up 
significantly across 
all segments and in 
all regions.”
There have been no changes to the Board during the year, 
providing a stable foundation to support the Group during 
this period of transformation and I thank the Board for their 
contributions through the year.
I am pleased that we announced two special dividends in 
2022, which will return £50m to our shareholders. The Group 
announced a further special dividend of £35m following 
the disposal of the RSS and Healthcare brands in early 2023.  
Going forward this allows the Group to return to a dividend 
policy.
It’s been a fast-paced year and our people have risen to 
the challenges and opportunities, building close working 
relationships with their colleagues and customers.  I would 
like to thank each and every one of them for their hard work, 
commitment, and ability to respond positively to a changing 
environment.
Lord Ashcroft KCMG PC
Chairman
27 April 2023

For more information visit
www.impellam.com
A Bold 
Promise
Our strategic objective
Virtuosity makes the difference and will drive market-beating 
value creation.
Our strategic advantage
We believe we retain customers, people and investors for longer 
than our competitors because we’re trusted to do what we say 
we are going to do. We work collaboratively across our diverse 
portfolio with a shared vision, mission, style and language that 
we call ‘Virtuosity’. This enables us to deliver differentiated, 
integrated solutions to our customers, and to find good work 
for our people. 
Our strategic scope
Customers
We work with customers who value engaged, fulfilled and 
purposeful people, and who allow us to take our share of 
the economic value we create as we help them build a 
better business. 
Offering
We are a leading global workforce and specialist recruitment 
solutions group enabled by market-leading brands working 
across a broad spectrum of industries and job categories. 
Geography
Our offering is delivered through diverse brands and services 
across North America, UK & Europe and APAC. To further 
support our mission, and to find exciting opportunities for our 
people, we also invest in, and operate with, specific clients in 
other regions.
Integration
We have a unique, differentiated and collaborative model. 
This integrates both our regional and specialist segments into a 
full end-to-end workforce solutions platform for our customers’ 
permanent, contingent, managed services, RPO and Statement 
of Work (SOW) spend. Our work is important, and we get 
it done.
Page_05
Corporate Governance
Strategic Report
Financial Statements

Page_06
Impellam Group plc Annual Report and Accounts 2022
Group Chief Executive Officer’s review
Strong growth and a 
bold strategic move
Overview
2022 was a defining year for Impellam. Not only did we deliver 
strong and consistent operational performance and financial 
growth but we also responded to our majority shareholder’s 
intent to explore options around his shareholding. We entered 
into negotiations that were substantially concluded in December 
2022 and saw the Group complete the disposal of its Regional 
Specialist Staffing and Healthcare businesses on 3 March 2023.  
This followed the sale of Corestaff, our North America Specialist 
Staffing business, to swipejobs Inc. in February 2022.
This bold strategic move enhances the investment case for 
Impellam’s connected and collaborative, digitally-enabled 
businesses. Our continuing operations are now focused 
on the key growth markets of multidisciplinary workforce 
solutions in the UK & Europe, North America and Asia Pacific 
and the specialist talent verticals of Science, Technology and 
Engineering.
The year began with optimism and confidence delivering 
gross profit growth across all our regions when compared to 
2021. This growth was achieved despite a backdrop of political 
and economic upheaval caused by the combined factors of 
the global pandemic, the war in Ukraine, the impact of Brexit 
and the fast-emerging cost-of-living crisis, particularly in the 
UK. Despite these headwinds, the labour market remained 
tight driven by global skills and talent shortages, the ‘great 
resignation’, the early retirement of over 50s, high attrition and 
a booming post Covid-19 job market creating a positive trading 
environment for all our businesses.
As a result, our continuing operations delivered gross profit 
of £204.9m and operating profit growth of 53.3% (60.3%*).  
Including discontinued operations we generated £69.1m of 
operating cashflows and were able to declare dividends of 
£50m to shareholders.
* Calculated by multiplying the prior year functional currency amount by the current year foreign currency exchange rate.
Impact of investment
We capitalised on the increased demand for our services 
by continuing to invest in people, technology and customer 
centricity. 
We developed our service offerings to respond quickly and 
decisively to meet our customers’ evolving needs, with our 
key investments in 2022 underpinning our core principle that 
Virtuosity is our strategic advantage.
People and Virtuosity
Our customers consistently tell us that they love what we 
do, but even more importantly they love how we do it. That’s 
Virtuosity. Our people are really close to our customers and that 
means we take the utmost care of them. We hire, develop and 
nurture our people to become Virtuosos, so that in turn they 
support our customers to build better businesses.
During 2022 more than 268 colleagues joined our Group as 
customer demand increased. We expanded our teams in key 
growth markets with a 20.3% increase in headcount in our UK 
and North America STEM businesses and a 8.3% increase in 
our GMS businesses across the world, supporting exciting new 
customer wins. Alongside this expansion in headcount, we also 
increased our productivity with gross profit per FTE rising from 
£100.2k in 2021 to £112.3k in 2022.
We supported our people’s performance and wellbeing, 
enabling them to work flexibly between our offices, their 
homes and customer sites. We worked hard to get the 
balance right between providing collaboration technology 
and ensuring they received maximum benefit from in-person 
teamwork. Understanding that managers make the difference to 
engagement, we also focused on reigniting the beautiful basics 
of thoughtful people management. We made it a priority that all 
our people enjoyed quality time with their manager to explore 
how the things that mattered most to them personally aligned to 
the goals and ambitions of our business. 

Page_07
Corporate Governance
Strategic Report
Financial Statements
We have a diverse and talented global workforce who are 
connected and who collaborate more than ever before to make 
sure there is never a reason for a customer to leave Impellam. 
We are keen to make sure that our people enjoy a fulfilling 
career with us, and as we grow our goal is to create compelling 
opportunities across our global business. In 2022, more than 50 
colleagues embarked on exciting new careers in a different part 
of the Group. 
At Impellam, we listen to our people. Our Virtuoso Alliance 
continued to influence our strategy. Across two cohorts, 22 
Virtuosos made a significant contribution to our performance 
and development strategy, our refreshed Impellam brand and 
proposition, our EVP, our blended working strategy and our 
response to shifting candidate market dynamics.

Similarly, our people shout loudly about the things that matter 
to them and I am proud of the great strides we took in 2022 in 
equity, diversity and inclusion (ED&I). We launched our Unity 
council globally and we had highly active Business Resource 
Groups helping us understand and celebrate our differences 
as we came together for particularly memorable events for 
International Women’s Day, Pride, Mental Fitness Month and 
Disability Awareness.
As we say goodbye to almost 1,300 colleagues leaving the 
Group for their new home following the divestment of our 
Regional Specialist Staffing and Healthcare businesses, I would 
like to thank all Impellam colleagues for the wonderful part they 
have played in making our Company special and delivering such 
impressive operational and financial results in 2022.
Customer centricity
Our Virtuoso strategy means that our people are close to their 
customers and their voice is heard directly by the Executive 
team. We have a non-hierarchical organisation structure with 
few layers between our customers and me, ensuring that 
decisions are always made with customers front of mind.

Our customers have trusted us to find their contingent and 
permanent talent in a candidate short market. Following the 
combined effect of the profound disruption in our markets 
across the world outlined in my introduction, there has been 
a huge increase in demand across all our vertical market 
specialisms and within our 271 managed service and RPO 
customers. 
In particular rapid global digitisation led to a buoyant market 
for those with tech, digital and analytical skills and we also 
saw increased demand for engineers, scientists and clinicians, 
as organisations began to invest again, all coming together to 
create the future through the power of work.
In 2021, we established our Customer Office (CO) with the 
intention that there should never be a reason for a customer 
to leave Impellam. The CO celebrated its first anniversary in 
July 2022 with an impressive 100% account retention and an 
increase in the lifetime value1 of our CO customers of 5.6%. 
Our customer focused Centre of Excellence (CoE) brought 
new capabilities to our clients and important efficiencies to our 
business. The CoE managed 55 discrete projects to launch, 
enhance or expand customer relationships. The CoE Analytics 
team developed new intelligence dashboards for use across 
the customer portfolio while the Talent Marketing team’s 
highly successful campaigns resulted in up to 2,000 hires 
per individual customer. Our VMS team collaborated closely 
with our technology channel partners and was subsequently 
recognised through our Guidant Global brand as SAP Fieldglass 
MSP partner of the year. We automated many key business 
processes, eliminating thousands of hours of manual work 
annually.
1	
Life Time Value (LTV) is defined as average margin per client x average length of contract.

Page_08
Impellam Group plc Annual Report and Accounts 2022
As a Company, we came together in 2022 to secure and share 
2,450 new client wins across our regions. 
We also expanded our work within existing customers through 
strong collaboration and service diversification leading to a 
significant increase in customer spend, alongside deepening 
those relationships leading to a 9.2% rise in customer retention 
compared to 2021. 
We trained and led our people to price confidently reflecting 
our premium position in a buoyant market and were delighted 
that our customers continued to value our people so highly.
We ended the year by launching our refreshed Impellam 
branding. We are building a consistent and cohesive customer 
narrative and proposition, confident of our belief in the power 
of work and our combined and connected ability to deliver 
market-leading workforce and specialist recruitment solutions in 
the UK & Europe, APAC and North America.
Technology and digital
Our investments in digital technology are focused on our 
strategic objective to free up our Virtuosos to do their best 
work whilst enabling collaborative teamwork across our 
diverse global workforce, wherever they are based. In 2022 we 
enhanced our overall digital experience, achieving our target to 
be 65% digital by the end of the year.
During the year, we completed the implementation of Bullhorn 
CRM and RSM in our UK STEM businesses. We now operate 
on a common platform across the front and back office, leading 
to an enhanced customer and candidate experience, increased 
collaboration and improved productivity and efficiency. Going 
forward, we will invest in selected additional digital technology 
to enhance operational productivity and increase the profit-per-
consultant.
In our Managed Services businesses, our investment in 
digitising service delivery has been a key contributor to 
increasing our productivity. Our investment in an Integration 
Platform as a Service (IPaaS) has enabled us to bring together 
the core functionality and benefits of multiple applications, 
both proprietary and third party, improving customer and user 
experience while removing manual data entry and workflows. 
In addition, the deployment of Robotic Process Automation 
(RPA) tools has enabled the automation of a significant number 
of repetitive tasks allowing our Virtuosos to focus on higher 
value activities while increasing our access to large volumes of 
meaningful data. Using sophisticated reporting tools, we can 
now benchmark our recruiters against market data showing 
clear evidence that our productivity metrics are ahead of the 
programmes run by our competitors and in-house teams.  
We also made significant investments in technology platforms 
to drive customer and candidate relationship management and 
applicant tracking. Our priority is to drive initiatives that free up 
time for our Virtuosos so they can focus on building trust and 
delivering on their promises to clients and candidates.
We continued to invest in customer-facing digital solutions and 
during 2022 we launched our first fully-integrated platform 
solution, leveraging our proprietary technologies EVO and Flexy 
as well as our newly launched payroll app. We are proud of 
this solution and intend to introduce it to more of our managed 
service customers in 2023, and to support new services such as 
Direct Sourcing.
The divestment of our RSS and Healthcare businesses means 
that we will now move away from legacy systems and will 
operate entirely in the Cloud using either software-as-a-service 
applications, or Microsoft Azure facilities. This transaction 
removes complexity from the overall Group technology 
estate by removing multiple overlapping legacy applications; 
simplifying physical infrastructure and reducing manpower 
costs to support diverse systems.
Group Chief Executive Officer’s review continued

Page_09
Corporate Governance
Strategic Report
Financial Statements
Outlook 
Our strategic realignment following the disposal of our RSS and 
Healthcare businesses in March 2023 enables us to focus our 
investments and the efforts of our Virtuosos on high growth 
and attractive markets where we have greater visibility of future 
revenue with improved conversion of gross profit to adjusted 
operating profitΔ.
The disposal also enables us to streamline operations whilst 
increasing collaboration and removes significant complexity from 
our technology, property estate and our back-office processes.
Trading in 2023 began above our expectations, albeit we have 
noted some hesitancy during Q1 on permanent hiring, particularly 
amongst professional and financial services clients. Pipelines 
remain strong but we will continue to remain vigilant, given the 
political and economic headwinds of inflationary pressure and 
interest rate rises, continuing events in Ukraine and ongoing talent 
shortages across all our regions. 
We are confident that the strategic moves we have made will 
continue to enhance the investment case for Impellam and will 
return significant value to shareholders.
Julia Robertson
Group Chief Executive Officer
27 April 2023
“We are confident that 
the strategic moves 
we have made will 
continue to enhance 
the investment case for 
Impellam.”

Page_10
Impellam Group plc Annual Report and Accounts 2022
Our integrated, collaborative business model
Our vision​
To be the world’s most trusted workforce 
and specialist recruitment solutions group, 
trusted by our people, our customers and 
our investors in equal measure.
Our mission
Through the power of work, we 
build better businesses and help 
people lead more fulfilling lives.
Our key differentiators 
Our culture of Virtuosity
We are united by one purpose, one culture, one 
driving force. We call it Virtuosity. It’s why we’re 
different. It’s our determination to do even more 
and to always be ambitious and brave for our 
customers and candidates.
Our customers see our Virtuosity every day in 
our innovation and creativity. We are close to our 
customers, and because we care, we forge strong, 
meaningful and trusted partnerships. 
They see it in our authenticity, in the way we keep 
our promises and in how we break down the 
barriers to unleash people’s potential. None of 
this would be possible without a culture based on 
trust. That’s why we have an ambitious vision to be 
the world’s most trusted workforce and specialist 
recruitment solutions group, trusted by our people, 
our customers and our investors in equal measure. 
We trust our Virtuosos and give them the freedom 
and autonomy to do the right thing, to adapt and 
see the possible in the impossible. We make sure 
people make the difference. 
By keeping our promises, we retain our clients, 
candidates and our people for longer and reap the 
benefits of that longevity. We never want to give a 
client reason to leave Impellam.
The Beautiful Basics
We make sure that ‘the Beautiful Basics’ are 
in place and deeply embedded across our 
collaborative portfolio. ‘Beautiful Basics’ are caring 
for the smaller details, as well as the bigger ones. 
Doing the common, uncommonly well. They are 
the difference Impellam’s people make through 
our day-to-day actions to deliver on our promises. 
Entrepreneurial Virtuoso 
leaders
All our businesses share a culture of Virtuosity 
which embeds a collaborative Group-wide 
culture, based on trusted behaviours, delivered 
by entrepreneurial Virtuoso leaders who can drive 
our competitive advantage and deliver on our 
promises to all our stakeholders.
To deliver exceptional service to our 
customers through:
Our operating segments*
Di
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Di
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ta
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or
ms
Healthcare
STEM
Regional  
Specialist  
Staffing
Collaboration
Global  
Managed  
Services
North 
America
UK & 
Europe
APAC
Our regions
*  including discontinued operations.

Page_11
Corporate Governance
Strategic Report
Financial Statements
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Leading 
Change
Emotional
Intelligence
Coaching
Virtuosity
To create value for 
our stakeholders
Clients
We are close to our customers, and because we 
care, we forge strong, meaningful and trusted 
partnerships to find people for good work and 
help them build better businesses. We retain 
them, continuing to listen and partner with them 
to extend the scope and tenure of our services, 
and in doing so, open up more opportunities for 
organic growth.
Candidates
From the outset, we listen to our candidates and 
find them good work that fulfils them and matches 
their aptitudes, skills and aspirations. We reward 
our candidates fairly, retain them by treating them 
well, and by finding them work that interests and 
develops them. In turn, this encourages them to 
refer more people and good work to us. 
Colleagues 
We employ people who care about our mission and 
our craft, and we develop them, so they have the 
right skills and experience to do their job by being 
Virtuosos in their field. We free up our Virtuosos and 
give them more influence so they in turn develop a 
culture of Virtuosity across the Company. Ultimately, 
we trust them to stay close to their customers and 
candidates, to make the right decisions, collaborate 
and deliver on their promises. 
Investors
We take care to create relationships with investors 
and we build on the trust we create by delivering 
sustainable earnings. 
Suppliers
We build strong partnerships of mutual trust with 
our suppliers, many of whom are also our clients. 
Our long-term relationships with our suppliers enable 
us to fill more jobs for our clients, and by building 
an engaged recruitment supply chain, which is 
passionate about finding the right candidates with 
the right skills, we can reduce the cost of recruitment; 
reduce the time to hire; provide timely market insight 
and drive innovation.
For more information visit
www.impellam.com
Our culture of Virtuosity

Page_12
Impellam Group plc Annual Report and Accounts 2022
Key performance indicators
We monitor our performance against our strategic 
priorities by using key performance indicators (KPIs). 
Our KPIs include a set of financial and non-financial 
measures and are discussed further in the CEO and 
CFO reviews.
Financial KPIs (continuing operations)
Group revenue 
_£m
£1,947.4m
2022
1,957.4
2021
1,580.3
2020
1,425.7
Measurement explained
Revenue generated from 
sales of contract workers, 
permanent placement fees and 
other income generated from 
provision of staffing services.
Rationale
Indicates the volume of business 
generated in the year.
Conversion ratio – 
adjusted operating 
profitΔ_%
13.6%
2022
13.6
2021
12.5
2020
14.3
Measurement explained
Adjusted operating profitΔ 
expressed as a percentage 
of gross profit. 
Rationale
Indicates the efficiency of fee 
earners in generating gross 
profit and the Group’s ability 
to control central costs.
Group gross profit 
_£m
£204.9m
2022
204.9
2021
161.0
2020
136.7
Measurement explained
Revenue less cost of sales, 
predominately the sum of 
contract gross profit and fees 
for the placement of permanent 
candidates, less any directly 
attributable adjustments or rebates.
Rationale
Indicates the profitability of 
revenue before operating costs 
year.
Group net cash/(debt)Δ 
(Pre-IFRS 16)_£m
£30.3m
2022
30.3
2021
(15.0)
2020
(4.1)
Measurement explained
Total Group debt excluding lease 
liabilities, less any cash and cash 
equivalents, after capitalised 
financing costs.
Rationale
Net debtΔ is a key element of the 
Group’s capital structure. 
Group adjusted 
operating profitΔ_£m
£27.8m
2022
27.8
2021
20.1
2020
19.6
Measurement explained
Underlying profitability of the 
Group before interest and taxes 
with adjustments for impairments 
and amortisations of acquired 
intangibles and impairment of 
right-of-use leased assets.
Rationale
Demonstrates the profitability 
of the Group and how efficient 
it is at managing its controllable 
cost base.
Group net cash 
generated from 
operations_£m
£69.1m
2022
69.1
2021 10.2
Measurement explained
The amount of cash generated 
from operating activities 
(including discontinued 
operations) and after tax paid. 
Rationale
Demonstrates how efficient the 
Group is in converting operating 
activities to cash and therefore 
the ability to manage its capital.
Group operating 
profit_£m
£21.0m
2022
21.0
2021
13.7
2020
(3.7)
Measurement explained
Profitability of the Group before 
tax and finance costs.
Rationale
Demonstrates the profitability 
of the Group.
Adjusted EPS
_pence 
44.3p
2022
44.3
2021
18.2
2020
24.6
Measurement explained
The amount of adjusted operating 
profitΔ per one share in the Group; 
calculated as the adjusted operating 
profitΔ attributable to the Group’s 
shareholders, divided by the 
average number of shares in issue 
throughout the year.
Rationale
A strong indication as to the 
underlying profitability of a 
company for its shareholders.

Page_13
Corporate Governance
Strategic Report
Financial Statements
Operational KPIs (continuing operations)
International
mix_%
44.9%
2022
44.9
2021
44.5
2020
48.8
Measurement explained
Total gross profit from business 
operations outside of the UK 
and Europe, expressed as a 
percentage of Group gross profit.
Rationale
Geographic diversification 
spreads risk and reduces reliance 
on any one economy.
Average gross 
profit per FTE
_£’000
£115.8
Measurement explained
Total gross profit divided by 
the average number of full-time 
equivalents in the Group.
Rationale
Indicator of staff productivity 
and efficiency, with growth 
demonstrating improved 
efficiency or a higher percentage 
of fee earners at full capacity.
2022
115.8
2021
112.1
2020
91.5
Gross profit 
mix_%
47.4%
Measurement explained
Total gross profit generated from 
Managed Services businesses 
expressed as a percentage of 
Group gross profit.
Rationale
Gross profit from Managed 
Services provides visibility of 
income and generates long-term
relationships with our clients and 
aligns to our strategic priorities.
Gross profit per 
£ staff cost
£1.47
2022
1.47
2021
1.45
2020
1.49
Measurement explained
Total gross profit divided by the 
annual staff costs.
Rationale
Indicator of staff productivity 
and reflecting the operational 
efficiency of the business as 
a whole.
2022
47.4
2021
49.2
2020
52.3
Client retention – 
Top 50 clients_%
100%
2022
100
2021
100
2020
98
Measurement explained
The percentage of the top 50 
clients in 2021 who we continued 
to supply in 2022 and have not 
left during the year.
Rationale
Client retention links to improved 
profitability and efficiencies in 
service delivery alongside
improved quality of service. 
Group adjusted 
EBITDAΔ_£m
£34.2m
2022
34.2
2021
26..2
2020
25.7
Measurement explained
Operating profit of the Group 
before interest, tax, depreciation 
and amortisation and excludes 
IFRS 16 adjustments, separately 
disclosed items and share-
based payments.
Rationale
The Group continues to measure 
EBITDAΔ which is used for banking 
covenants and internal performance 
measures. It is also used externally 
for valuation purposes.
For more information
Glossary: page_131

Page_14
Impellam Group plc Annual Report and Accounts 2022
Performance reviews
North America
Following the sale of the Regional 
Specialist Staffing brand (Corestaff) 
early in 2022, our North America 
business is now focused on our 
Global Managed Services (GMS) and 
STEM operating segments delivered 
by our Guidant Global brand in GMS 
and our SRG, Lorien and Bartech 
brands for STEM.
Overview
The region delivered strong gross profit growth during 2022 
and made good strategic progress. Following a strategic review, 
Corestaff, our light industrial business, was sold to swipejobs 
Inc, a US private digital staffing platform in early 2022, leaving 
us with a streamlined portfolio focused on key growth markets. 
This included moving into broader IT and energy verticals and 
higher value life sciences work in our STEM business, yielding 
positive results. Our GMS segment continued its steady 
progress, underpinned by seven notable new customer wins 
as customers sought full workforce management solutions to 
combat significant talent shortages across most sectors.
Financial performance (continuing 
operations)
Revenue for the year increased by 1.5% to £394.1m. Gross 
profit rose by 14.6% to £81.7m (2021: £63.7m) underpinned 
by a significant increase in gross profit to 20.7% from 17.8% 
as average pay rates rose, our pricing improved and our 
investments in productivity delivered gains in the way we 
operate.
Adjusted operating profitΔ rose by 3.2% to £10.6m, 
demonstrating the positive impact of the consolidation of the 
North America business following the sale of Corestaff.
North America
2022
£m
2021
£m
% change
LFL*
Revenue
394.1
358.3
(1.5)%
Gross profit
81.7
63.7
14.6%
Admin expenses
(71.1)
(55.1)
Adjusted operating 
profitΔ
10.6
8.6
3.2%
Gross profit %
20.7%
17.8%
Adjusted operating profitΔ 
conversion ratio %
13.0%
13.5%
*	 Calculated by multiplying the prior year functional currency amount by the current year foreign currency exchange rate.

Page_15
Corporate Governance
Strategic Report
Financial Statements
Market dynamics
The global workforce solutions market experienced significant growth, 
with global spend under management increasing by circa 30% to circa 
US$200 billion during 2022. In North America, the workforce solutions 
outsourcing market experienced double-digit growth year on year 
due to the rejuvenation in the Contingent Workforce Management 
(CWM)/Managed Service Program (MSP) market. The region remains 
the largest segment of the global CWM market, accounting for 53% 
of global spend under management or US$104bn. Currently 12-15% of 
deals have an element of Services Procurement with increasing traction 
and further impetus for growth. 
This growth was fuelled in part by the economic contraction of 2020, 
which accelerated the search for more efficient business models. As 
companies increasingly recognise the competitive advantage driven 
by a diverse and engaged employee and non-employee workforce, 
they are now seeking more sophisticated workforce solutions to assist 
organisational innovation and business transformation.
 
Workforce solutions providers are expected to continue to evolve their 
services to deliver more advanced strategic talent sourcing strategies 
and solutions on a global scale. This will include direct sourcing, 
advanced automation and digitisation, intelligence-driven talent 
analytics, advisory services and expanding SoW capabilities. These 
innovations will enable workforce solutions providers to add value and 
support organisations in the wake of the ongoing talent supply-demand 
gap, which is expected to persist despite economic volatility.
Talent scarcity continues to be a major challenge for our customers, 
particularly in STEM sectors. Covid-19 accelerated investment in 
IT, transforming digital channels and supporting remote working 
and whilst many firms have retained hybrid working, customers are 
increasingly recognising that employees can work from anywhere, 
making Impellam’s broad pool of talent a differentiator. 
Despite some well-publicised redundancy programmes from the major 
global tech organisations, skilled candidates are still hard to find and 
with many in-house recruitment teams laid-off, outsourced recruitment 
solutions remain an important option for organisations across all 
industry sectors. Unemployment rates remain low and combined with 
wage inflation, candidates are still changing jobs more frequently than 
before the pandemic. 

“The region delivered 
strong gross profit 
growth during 2022 
and made good 
strategic progress.”
£81.7m
Gross profit for North America 
in 2022.

Page_16
Impellam Group plc Annual Report and Accounts 2022
Performance reviews continued
North America continued
Portfolio review
GMS
GMS continued to benefit from the post Covid-19 bounce back, 
delivering a robust performance in 2022, with a 7.9% increase 
in gross profit. This reflected six new business wins in a wide 
range of industry sectors including Indorama and Builder’s First 
Source.  
Customer retention remained exceptionally high at 93%, with a 
number of customers extending or expanding the scope of their 
contracts. Secured at the end of 2022, the global Recruitment 
Outsourcing Programme (RPO) for Travelport is now live in 
multiple countries delivering revenue in all three of our regions.
Teamwork between the STEM brands and our GMS business, 
Guidant Global, also continued to gain pace with specialist IT, 
Life Sciences and Engineering staffing provision integrated 
into the delivery of many MSP contracts in our US client base 
as we capitalised on the strength of combining our brands.  IT 
resourcing is now an important part of the extensive relationship 
with a long-standing customer and a government technology 
supplier, Maximus.
Whilst we minimised increases to our headcount, we continue 
to build on significant corporate investment in our IT and digital 
infrastructure to ensure we improve productivity as we grow. 
Key to this is the Program Growth Intelligence (PGI) Dashboard, 
which is driving continuous improvement and optimising 
operational performance across our GMS portfolio.  
STEM
Investment in our STEM portfolio last year delivered results in 
2022 driving gross profit up by 24.7%. A focus on higher-quality 
business enabled us to optimise pricing and increase average 
gross profit margins by 1.9pps to 16.2% across the portfolio. 
To support this growth, we increased our headcount by 33% 
and added to our geographic footprint, opening a new Denver 
location, alongside expanding our remote worker hubs in 
California and Texas.
Our Life Sciences business met its strategic objective to 
diversify into new market segments and reduce its focus on 
clinical trials. The launch of the new Quality, Regulation and 
Compliance (QRC) specialism at the end of 2021 has gained 
traction fast with growth set to continue in 2023. It now 
represents over 50% of the brand’s gross profit and has driven 
our average Life Sciences gross profit margins up by 2.8pps to 
24.3%. 
Our IT business strengthened its position, with our investment in 
the Salesforce and mobile app development market segments 
paying dividends, as we secured multiple new client contracts 
and created a strong platform in a sector where there is high 
demand and short supply of candidates. We also expanded our 
service lines and signed two new RPO customers whilst steadily 
building our direct-hire recruitment business, increasing revenue 
by over 100% when compared with last year.
Our Engineering business remains focused primarily on the 
nascent Electric Vehicle market, whilst we develop a presence 
in the renewable energy sector.
Looking forward
The key factors driving demand this year – talent shortages and 
rising pay rates – are set to continue so our ablity to develop 
innovative solutions to support customers remains critical. This 
will create opportunities for Impellam’s omni-channel sourcing 
approach and integrated workforce solutions combining 
vertical STEM skills under our horizontal GMS service. We 
will continue to invest in expertise to advance our RPO and 
Services Procurement capabilities, seeking to address emerging 
opportunities for Direct Sourcing and upskilling our Virtuosos 
to deliver a consultative approach, giving proactive advice to 
valued customers.

Page_17
Corporate Governance
Strategic Report
Financial Statements
UK & Europe
Following the sale of Regional Staffing 
Specialist (RSS) and our Healthcare 
business in the UK and Ireland in early 
2023, the UK and Europe remains our 
largest operating region. Our focus 
going forward will be on our GMS 
segment which includes Guidant 
Global, Comensura and Flexy and 
our STEM business which includes 
Lorien, SRG and Carbon60.
Overview
The region delivered an impressive performance, with a boom in 
the job market and skills shortages driving up revenue, margins 
and adjusted operating profitsΔ. We saw growth in all brands, 
significant new business wins and increased customer retention. 
In recent years, Impellam’s strategic focus has been on our 
high value digitally-enabled GMS and STEM businesses and 
the recent divestment of RSS and MGG will allow us to further 
develop our leading position in these attractive markets in the 
UK & Europe.

£1,506.2m
Revenue for UK & Europe in 2022.
Financial performance (continuing 
operations)
Revenue rose 25.1% to £1,506.2m reflecting higher volumes in 
both temporary and permanent recruitment and contributing 
to a substantial increase in gross profit of 25.7% to £112.8m. 
Combined with productivity increases driving higher gross profit 
per FTE, this delivered adjusted operating profitsΔ of £20.5m 
(2021: £17.4m), up 15.7% on 2021.
UK & Europe
2022
£m
2021
£m
% change
LFL*
Revenue
1,506.2
1,205.8
25.1%
Gross profit
112.8
89.4
25.7%
Admin expenses
(92.3)
(72.0)
Adjusted operating 
profitΔ
20.5
17.4
15.7%
Gross profit %
7.5%
7.4%
Adjusted operating
profitΔ conversion 
ration %
18.2%
19.4%
*	 Calculated by multiplying the prior year functional currency amount by the current year foreign currency exchange rate.

Page_18
Impellam Group plc Annual Report and Accounts 2022
Performance reviews continued
UK & Europe continued
Market dynamics
Post-pandemic we saw a significant rebound in demand for 
both permanent and temporary staff across all our brands and 
markets. This reflected major pressures on employers in the 
private sector facing ‘the great resignation’ and high attrition 
as employees took advantage of a buoyant labour market. 
Hospitality and logistics sectors saw shortages of staff and 
drivers continue. As a result, pay rates are rising and clients 
are increasing incentives to attract candidates, focusing on 
developing distinctive employer brands, ED&I strategies and 
sustainability agendas. Rising energy costs and soaring inflation 
resulted in a cost-of-living crisis and, with public sector pay 
settlements under pressure, disruption across the public sector 
brought widespread strikes and mounting vacancies.
This combination of market factors, along with a smaller 
working population post Covid-19, has resulted in increasing 
customer demand for specialist recruitment and workforce 
solutions in many of Impellam’s key target markets, such as the 
IT and Engineering sectors, which represent the UK’s second 
and third largest markets generating revenues of £10.8bn 
annually, and where Impellam has a strong market presence 
through its STEM brands.
Portfolio review
GMS
Our GMS business, built on our Guidant Global and Comensura 
brands, delivered a robust 21% increase in gross profit, 
benefiting from the service expansion opportunities created 
by the breadth of customers across the Impellam portfolio in 
the UK and winning new contracts with existing clients of other 
brands. 
Headcount increased by 43 as we extended our portfolio across 
both private and public sector organisations, with a number of 
notable new business wins including University College London 
(UCL) and EV Metals.
Our focus on building long-term client relationships is evidenced 
by our exceptional customer retention and expansion record. 
“Growth in all brands, 
significant new business 
wins and increased 
customer retention.”

Page_19
Corporate Governance
Strategic Report
Financial Statements
Our ability to provide an integrated service across our brands 
led to a significant expansion of the MSP programme in SSE 
where we built on the success of the original contract and 
introduced our technology sourcing capability into their IT 
division.
Building on an exceptional year in 2021, revenue from SOW 
projects increased in 2022 as new customers were added, 
bringing the monthly average to over 220 projects. The services 
provided under a Statement of Work are billed based on a 
fixed price deliverable or for hitting specific milestones, and we 
continue to invest in this high-growth proposition.
Sustained growth in Ireland continued, with strong margin 
increases as this agile team were able to respond fast as 
demand bounced back.
We continued to digitise our service delivery and investment 
in technology such as Flexy yielded significant margin growth. 
Flexy is now a consumer-grade application making it easy for 
candidates looking for flexible work patterns to find hours that 
suit them for retail or warehouse work.
Direct Sourcing is increasingly an integral part of an overall 
talent acquisition strategy for UK organisations. Our new 
contracts with UCL and EV Metals are good examples of this 
trend and we expect to see this accelerate in 2023. It enables 
forward thinking enterprises to showcase their Employer 
Brand to attract talent and drive their ED&I objectives as well 
as delivering targeted results. Our work with a major aircraft 
company on their diversity objective to hire female aircraft 
fitters delivered high numbers of female applicants and one in 
every five aircraft fitter hirer since February 2022 is female.
*	 Working Futures data
STEM
Our market-leading scientific, technology and engineering 
brands – Lorien, SRG and Carbon60 – have all delivered strong 
results with significant gross profit growth of 27.6% driven by all 
three brands. 2022 has seen both new client wins and contract 
extensions supported by increased collaboration across brands. 
Growth in STEM permanent contracts was particularly notable 
with a 50% year-on-year increase, including several permanent 
hiring projects for existing MSP customers. Supported by our 
ongoing investment in our RPO service proposition, this enabled 
us to deliver high-volume contracts in technology and life 
sciences with our digital and technology business securing 181 
new customers during the year.
In support of our goals that there should never be a reason for a 
customer to leave Impellam our STEM brands retained 100% of 
all RPO and MSP clients. 
In the year, 150 colleagues joined our STEM brands to drive 
our growth and we continued to invest in our Lorien Academy, 
offering a six-week training programme to develop the skills 
needed to become a successful technology recruiter. During 
2022, 46 people successfully completed the Academy 
programme and now enjoy careers with us.  This will help 
ensure we remain well positioned to help our customers meet 
the continued competition for talent in STEM sectors.  

Page_20
Impellam Group plc Annual Report and Accounts 2022
Performance reviews continued
UK & Europe continued
Looking forward 
We expect our STEM and GMS businesses to go from strength 
to strength as we respond to talent scarcity and benefit from 
cross-selling and collaboration opportunities. This collaboration 
has yielded positive results this year and we see this as key to 
deepening and expanding our customer relationships in the 
future. Our more focused portfolio in the UK & Europe leaves us 
a leaner, more agile organisation with greater capacity to invest 
in customers, people and technology. 
Our investments in STEM coupled with market dynamics mean 
our industry-leading brands have significant opportunities 
ahead. Our STEM businesses have a wealth of specialist 
experience and by bringing together the skill sets of IT and 
digital specialists, scientists, data specialists, clinicians and 
engineers, they can provide the innovative solutions customers 
require in the fast-changing world of work. 
Discontinued operations
RSS 
The RSS portfolio experienced 16.0% growth in gross profit 
as a result of a buoyant post-pandemic market. As well as 
new client wins across the portfolio, all RSS businesses 
performed well with permanent hiring performing particularly 
well when compared to prior year. Blue Arrow saw a strong 
overall performance with significant new customer wins and 
the business was well-positioned for the return of the catering 
market. The Tate Service Delivery Centre, that focuses on large 
national accounts, continued to grow with Tate Professional 
delivering higher margin business across HR, marketing 
and finance. Career Teachers was reappointed to the CSS 
framework for schools, while Chadwick Nott bolstered its team 
of recruiters and benefited from the salary wars in a competitive 
talent market.
Healthcare 
The Healthcare portfolio experienced a particularly high 
demand for nursing and care staff, alongside a challenging 
shortage of candidates. 
Insourcing, which involves supplying an end-to-end service, 
delivered on the hospital premises, to help the NHS reduce 
its long waiting lists for elective procedures, proved to be 
a successful investment for MGG. In its first full year the 
insourcing business supported more than 3,500 operations 
for people on NHS waiting lists for more than two years. There 
were also extensions for the Covid-19 UK Test and Trace 
programme and the vaccination programme that ran for much 
of 2022.

Page_21
Corporate Governance
Strategic Report
Financial Statements
Asia Pacific
Following the sale of our Healthcare 
business, Medacs Global Group 
(MGG) in March 2023, our continuing 
APAC operation will be focused 
on our Global Managed Services 
and digital specialisms, building on 
the strength of our Guidant Global, 
Comensura and Flexy brands.
Overview
Through 2022, the APAC market experienced a significant 
bounce back in demand and benefited from international 
borders reopening with candidate mobility possible once again. 
This resulted in significant revenue and gross profit growth with 
all brands delivering strong financial and operational progress. 
Our focus in APAC is to maintain this momentum in our GMS 
and digital businesses and to broaden our service capabilities 
in Statement of Work, Services Procurement and RPO whilst 
building a STEM proposition.

Financial performance 
(continuing operations)
The region recorded revenue of £47.1m and gross profit 
of £10.4m up 30.8%* on the prior year. Flexy delivered an 
unprecedented increase in gross profit, up 228% to £1.4m, 
albeit from a small base. This advance in gross profit delivered 
adjusted operating profitΔ of £2.0m, up a healthy 23.1% on the 
previous year.
APAC
2022
£m
2021
£m
% change
LFL*
Revenue
47.1
16.2
168.8%
Gross profit
10.4
7.9
30.8%
Admin expenses
(8.4)
(6.3)
Adjusted operating 
profitΔ
2.0
1.6
23.1%
Gross profit %
22.1%
46.7%
Adjusted operating 
profitΔ conversion ration 
%
19.2%
20.3%
£47.1m
Revenue for APAC in 2022.
*	 Calculated by multiplying the prior year functional currency amount by the current year foreign currency exchange rate.

Page_22
Impellam Group plc Annual Report and Accounts 2022
Performance reviews continued
Asia Pacific continued
Market dynamics
2022 represented a year of unprecedented employment growth 
across Australia and New Zealand. The return-to-work post 
Covid-19 lockdowns along with a significant drop in immigration 
throughout the pandemic resulted in a 48-year record high level 
of employment in Australia.
Consequently, there is an increasingly tight labour market 
particularly pronounced in healthcare, construction, hospitality 
and technology. Solid employment growth is projected 
to continue through 2023 which, along with a return of 
immigration, will continue to accelerate wage growth. Higher 
inflation is expected to dampen demand going forward but this 
will take time to filter through to the buoyant labour market.
Although spending is predicted to slow throughout 2023 as 
interest rates continue to rise to tackle inflation, a positive 
GDP growth rate of 4% is expected. Migration will continue to 
recover with net overseas migration cushioning any slowdown 
in the labour market.
This tight labour market presents a strong opportunity for our 
managed services and digital businesses as customers seek 
alternative methods to reach untapped talent pools.
“Flexy delivered an 
unprecedented 
increase in gross 
profit.”
“

Page_23
Corporate Governance
Strategic Report
Financial Statements
Portfolio review
GMS
New business wins and expansion of existing customer 
contracts delivered a strong 2022 for our GMS businesses. 
A strong finish in the final quarter across our major private 
and public sector customers means we are well positioned 
to maintain this momentum into 2023.
Our core public sector customer base provides stable returns 
on long-term contracts supplying Neutral Vendor supply chain 
management across contingent labour agency providers. During 
2022, we secured a major new contract with City of Canterbury 
Bankstown, one of the largest councils in Australia which is 
already one of our top five revenue generators.
Infrastructure projects that were on hold are now coming back 
on stream, driving demand for contingent labour across our 
public sector contracts. As we maintained our headcount during 
Covid-19, we were able to respond immediately and are now 
benefitting from the return to business as usual.
Our entry into the private sector last year continued to generate 
strong returns, with revenue up 168% over the previous year 
as the largest contract in the region, signed late 2021, became 
operational. This contract with a global mining company has 
now rolled out across Australia, North America, Canada and 
Singapore and is set to extend into another major division. It 
covers engineering and technology resources and in line with 
the Group focus on STEM, these skills are increasingly part of 
our major MSP contracts.
Digital
Our digital direct sourcing and payroll business, Flexy, has 
maintained its fast-paced trajectory, supporting our MSP 
customers with payroll provision and enabling them to solve 
their temporary labour challenges by offering candidates more 
flexible working patterns. Over 40 councils now use Flexy 
and we won our first customer in the retail sector when a trial 
to provide pre-Christmas temporary labour in Sydney was 
extended for all temporary resources across Australia. 2022 also 
saw the provision of our EVO vendor management software 
on a standalone basis. Normally sold as part of an MSP, this is 
the first time we have provided SAAS to a new Government 
customer in Australia.
Looking forward
We anticipate a softer economic slowdown regionally than 
the rest of the world with the pronounced candidate shortage 
and high employment rates resisting some of the impact from 
inflationary pressures. As net migration returns to pre-pandemic 
levels, we see demand continuing albeit at a slower rate than 
2022. We are now a smaller, more focused organisation, with 
our Managed Services businesses well placed for growth 
in our core geography of Australia and New Zealand and 
expansion potential across Asia as our private sector base 
extends. We have a good foundation from which to build our 
STEM revenues, both within MSP contracts and as standalone 
services. Digital solutions remain an important asset to both 
reduce costs and improve customer service alongside the 
opportunity to sell these independently to both the public and 
private sectors. 
Discontinued operations
Healthcare
The Healthcare business made good strides in 2022 and 
delivered strong growth in the region as a result of simplification, 
streamlining and a return to pre-pandemic activity levels. 
As internal borders opened up, doctors were able to travel 
again and we benefitted from the pent-up demand for surgery 
in particular.

Page_24
Impellam Group plc Annual Report and Accounts 2022
A strong financial 
performance 
across the Group
Introduction
Revenue from continuing operations for the year was up 23.2% 
(20.5%*) and gross profit increased by 27.3% (19.8%*), 
reflecting the buoyant labour market across our regions and 
high demand for temporary and permanent staff.
To support this growth, we invested in customer-facing 
staff, adding 268 to our headcount during the year. Our staff 
productivity (gross profit divided by FTE heads) was higher 
than in previous years and this, together with tightly controlled 
costs, meant that adjusted operating profitΔ from continuing 
operations increased by 38.3% to £27.8m (2021: £20.1m). 
Operating profit after the amortisation of acquired intangibles 
was £21.0m (2021: £13.7m).
The difference between adjusted operating profitΔ and 
operating profit is reconciled on page 129 and relates to the 
amortisation of acquired intangibles. 
Discontinued operations
We completed the sale of Corestaff in the US to swipejobs Inc. 
in February 2022, and in January 2023 we announced the sale 
of our UK Regional Specialist Staffing businesses (Blue Arrow, 
Tate, Chadwick Nott and Career Teachers) and the UK, Ireland 
and APAC Healthcare business (MGG) to Twenty20 Capital 
for a cash consideration of £85.0m on a debt-free, cash-free 
normalised working capital basis. This sale completed on 3 
March 2023. All financials, unless otherwise stated, are based 
on the continuing operations of the Group.
* Calculated by multiplying the prior year functional currency amount by the current year foreign currency exchange rate.
Government support
Following support received in 2020 for Covid-19 the Group 
repaid £3.3m of deferred VAT payments and US$8m (£5.8m) 
of federal tax deferred under the CARES initiative. There are no 
further payments due under these schemes.
Foreign exchange
Currency movements against Sterling positively impacted our 
reported performance, largely due to the strengthening of US 
Dollar against Sterling. Over the course of the year to December 
2022, the total impact of exchange movements on gross profit 
and adjusted operating profitΔ were £8.2m favourable and £1.1m 
favourable, respectively. Fluctuations in the rates of the Group’s 
key operating currencies versus Sterling continue to represent a 
sensitivity for the reported performance of our business. By way 
of illustration, each 1 cent movement in annual exchange rates 
of the US Dollar impacts gross profit by £0.6m per annum and 
adjusted operating profitΔ by £0.1m per annum. The exchange 
rate between the US Dollar and Sterling over the year ended 
30 December 2022 averaged US$1.2372 (2021: US$1.3757) and 
closed at US$1.2077 (2021: US$ 1.3536). As the Group expands 
further in overseas territories the impact of changes in exchange 
rates will increase.
Capital investment
Capital expenditure on tangible and intangible fixed assets 
in the period was £11.3m (2021: £5.8m), as we continued 
our investment in our core systems to further digitalise the 
business with roll outs of new front office systems, new bill and 
pay systems and new finance systems. The deployment will 
continue in 2023, though revisions will take into account the 
disposed businesses and associated separation plans. As well 
as some general IT equipment refreshes, we also continued 
investment in our proprietary vendor management systems 
(VMS) and the development of our digital platform, Flexy. 
Chief Financial Officer’s review

Page_25
Corporate Governance
Strategic Report
Financial Statements
Operating
profit
Non-cash
Working 
capital
IFRS 16
non-cash
Tax paid
Government 
support repaid
Net cash 
generated
34.4
15.0
5.5
31.1
(7.4)
(9.5)
69.1
0
10
20
30
40
(£4.1m)
2020
20
10
2021
2022
£30.3m
(£15.0m)
The net repayment of finance leases amounted to £5.5m 
(2021: £7.2m).
Interest and debt
Net cash generated from operations (including discontinued 
operations) during the period was £69.1m (2021: £10.2m). During 
the year final deferred tax payments of £9.1m (2021: £38.9m) 
were made. Excluding the impact of these tax deferrals, 
cash generated from operations was £78.2m (2021: £49.1m). 
Excluding deferred taxes, the conversion of adjusted operating 
profitΔ to net cash generated is 248.7% (2021: 167.6%). Cash 
generation from operations was enhanced by an improvement 
in Days Sales Outstanding (DSO) which stood at 34.8 days 
(2021: 35.4 days) at the end of 2022. 
In addition to the strong operating cash flows £15.4m of cash 
proceeds (net of disposal expenses) were received following the 
disposal of Coretaff in February 2022.
Finance expenses for the Group, including discontinued 
operations, were higher than the prior year at £5.2m (2021: 
£4.3m). Lease interest was lower at £0.4m (2021: £0.6m) and 
interest cost on financing facilities increased to £4.5m (2021: 
£3.5m) as a result of interest rates rises. At the balance sheet 
date net cashΔ, excluding the adjustments for IFRS 16, was 
£30.3m compared to £(15.0)m net debt in 2021, an increase of 
£45.2m. 
The net cash flow from operations was primarily utilised as 
follows:
•	 Special dividend £25m
•	 Investment in fixed assets and software development: £11.3m
•	 Net lease repayment: £5.5m
•	 Share buybacks: £1.2m
•	 Net interest paid on borrowings and leases: £4.9m.
The Group’s operations are financed by retained earnings 
and bank borrowings. The Group manages working capital 
requirements through a £182.5m global revolving credit facility 
(RCF) approved in December 2021. This £182.5m RCF has an 
accordion element of an additional £40m which is available 
for three years with options to extend for a further two years. 
Rates of interest for the RCF are based on SOFRA/SONIA 
plus a margin calculated on the net debtΔ to adjusted EBITDAΔ 
leverage. The RCF also includes a letter of credit facility which 
amounted to £2.7m (2021: £3.0m) at the end of 2022. 
Operating profit to net cash generated 2022_£m
Movement in net cash/(debt) (before IFRS 16)_£m
For more information
Glossary: page_131
Net cash generated_£m
£69.1m
(2021: £10.2m)
Net cash_£mΔ
£30.3m
(2021: £(15.0)m)

Page_26
Impellam Group plc Annual Report and Accounts 2022
Chief Financial Officer’s review continued
The Group takes advantage of a number of nonrecourse 
supplier finance arrangements organised by clients of the 
Group to allow for the acceleration of payment of the Group’s 
receivables. At the end of 2022, we did not utilise these 
arrangements (2021: £8.2m). 
These agreements accrue interest at between 0.65% and 1.75% 
over SONIA applied to the number of days the drawdown takes 
place before the due date. During 2022, the Group paid less 
than £0.1m in other interest (2021: less than £0.1m).
Following the completion of the sale of the RSS and Healthcare 
businesses in March 2023 the RCF was reduced to £132.5m and 
the accordion reduced to £30m.
A significant priority for the Group remains the focus on the 
conversion of operating profit into sustained positive cash 
flow by controlling working capital. The Group measures 
three covenants as required by the facility – interest cover, 
adjusted leverage ratio (defined as net debtΔ less loan notes 
and restricted cash to adjusted EBITDAΔ) and debtor cover. 
All covenants were met during the year. Borrowing levels are 
controlled by the Group Finance department, which manages 
treasury risk in accordance with policies set by the Board. 
The Group’s financial liabilities are denominated primarily in 
Sterling. Exposure to currency risk at a transactional level is 
generally minimal, with most transactions being carried out in 
local currency.
Taxation
The tax charge (including discontinued operations) in the period 
of £4.1m (2021: £7.1m) represents an effective tax rate of 14.5% 
(2021: 45.8%) and arises on the Group’s activities in the UK and 
overseas. The higher effective tax rate is driven by adjustments 
in respect of previous periods, primarily arising from transfer 
pricing adjustments and a legacy US deferred tax disclosure 
position. The lower effective tax rate is driven by prior year
adjustments to deferred tax on overseas intangibles to calculate 
the opening deferred tax position at the local rate. Excluding 
adjustments in respect of previous periods, the effective tax rate 
is 23.8%.
The Group’s contribution to the UK Treasury in the period 
amounted to £347.4m (2021: £331.9m) and consisted of VAT, 
income tax, national insurance and corporation tax. 
Of this amount, employer’s national insurance, apprenticeship 
levy, irrecoverable VAT and corporation tax totalling £46.9m 
(2021: £37.7m) was a cost to the business.
Earnings per share
Continuing basic earnings per share increased to 32.6p 
(2021: 7.3p) as underlying profit after tax from continuing 
operations increased by £11.4m. Total Group (including 
discontinued operations) basic earnings per share increased to 
55.9p (2021: 18.3p) with underlying profit after tax increasing by 
£16.9m.
The weighted average number of shares in 2022 was 45.1m, 
0.2m lower than 2021 due to the ongoing share buyback 
programme. Continuing adjusted earnings per share increased 
to 44.3p (2021: 18.2p) and reflects the underlying performance 
of the business, excluding impairment and amortisation of 
acquired intangibles and their respective taxation impact. 
Capital management
The Group’s capital base (note 29) is primarily used to finance 
its working capital requirement, the key component of which 
is trade receivables. Trade receivables in the staffing and 
support services sectors are managed according to a range of 
DSO targets. Terms of trade are monitored, and the extended 
payment terms require senior finance approval. In some of the 
Group’s Managed Services businesses, the amounts payable 
to third party suppliers are not due until shortly after the 
receipt of the client receivable. As noted above, the Group has 
committed facilities that ensure there is sufficient liquidity to 
meet ongoing business requirements. The primary objectives of 
the Group’s capital management are to ensure that it maintains 
a good credit rating in order to support its business, maximise 
shareholder value and to safeguard the Group’s ability to 
continue as a going concern.
Going concern
After making appropriate enquiries, the Directors have a 
reasonable expectation that the Company and the Group have 
adequate resources to continue in operational existence for the 
foreseeable future. In coming to their conclusion, the Directors 
have considered the Group’s profit and cash flow plans for the 
coming period. The amount of borrowing required to fund the 
Group’s activities is determined based on these projections, 
together with expected returns to shareholders and planned 
capital expenditure. This is then compared to the bank lending 
facilities currently committed and expected to be available to 
the Group.

Page_27
Corporate Governance
Strategic Report
Financial Statements
Following the sale of the RSS and Healthcare business in 2023 
the continuing requirements of the Group has been assessed 
in line with revised profit and cash flow plans and bank lending 
facilities.
Also considered is the projection of compliance with the 
financial covenants implied by these plans. In addition, these 
figures are tested for sensitivity to possible changes to the 
economic environments in which the Group operates. The 
Group has no operations in Ukraine or surrounding regions 
and therefore there is no direct impact on the Group’s trading. 
However, any indirect impact, such as a worsening in economic 
conditions, would represent such a sensitivity.
The impact on Group liquidity and covenants of each of these 
sensitivities is then evaluated together with the likelihood of 
each of these occurring either individually or in combination.
On a regular basis, and at least quarterly, the Board reviews 
updated projections of future borrowing requirements, facility 
usage and resulting headroom, together with projected 
covenant compliance; these are based upon the latest actual 
results and borrowing position supplemented by regularly 
updated profit forecasts. Based on the above, the Directors 
consider it appropriate to continue to adopt the going concern 
basis in preparing the financial statements.
Dividends and share buyback
Approval was gained at the 2021 AGM to commence an 
updated programme authorising the Board to purchase up to a 
maximum of 4,560,363 shares, representing 10% of the issued 
Ordinary share capital of the Company (as at 17 May 2021) 
until the earliest of the 2022 AGM or 30 June 2022. Under this 
programme a total of 188,255 shares were purchased at a value 
of £0.8m in 2022.
An updated programme was approved at the 2022 AGM 
authorising the purchase of a maximum of £0.5m of Ordinary 
shares (by market value) per calendar month until the 2023 
AGM. Under this programme a total of 65,360 shares were 
purchased at a value £0.4m in 2022. A further 106,597 shares 
have been purchased in 2023 at a value of £0.7m.
On the 8 November 2022 the Board announced a special 
dividend of 55.4p per share, amounting to £25m, which was 
paid on 9 December 2022. On 22 December 2022 the Board 
announced a second special dividend of 55.4p per share, 
amounting to £25m, which was paid on 27 January 2023.
On 3 March 2023 the Board announced a further special 
dividend in connection with the sale of the RSS and Healthcare 
businesses of 77.8p per share, amounting to £35m to be paid on 
6 April 2023.
See note 33 Post Balance Sheet Events – Important Information.
Insurance
The Group maintains a comprehensive insurance programme 
with several reputable third-party underwriters. Insurance is 
brokered at a Group level. The Group’s insurance policies are 
reviewed and updated annually to ensure that there is adequate 
cover for insurable risks and that the terms of those policies 
are optimised.
Outlook
We experienced positive trading conditions in 2022 supported 
by the investments made in revenue generating headcount in 
2021 and through 2022 whilst maintaining our focus on cost 
management. Operational cash flow was strong with further 
improvements in DSO which enabled an underlying reduction 
in borrowings and facility levels. This positive cash flow also 
facilitated returns to shareholders with special dividends 
totalling £50m paid or proposed during the year. The strategic 
disposal of the RSS and Healthcare businesses in March 
2022 and the cash received, net of a further distribution of 
shareholders of £35m, will further bolster this position.
Tim Briant
Group Chief Financial Officer
27 April 2023

Page_28
Impellam Group plc Annual Report and Accounts 2022
Principal risks
We recognise that effective risk management is fundamental to delivery of the Group’s strategic 
objectives. Each business segment considers strategic, operational and financial risks on a 
regular basis, evaluates existing controls and identifies further actions required to mitigate risks. 
Risks that are considered significant at Group level are set out below.
Threat
Mitigation
Status
Strategic risks
Economic environment
Global and regional economic conditions can be affected by 
numerous factors, including political change or unrest, pandemic 
disease and weather events.
Economic uncertainty continues in most nations due to the Ukrainian 
conflict and political instability in other countries which is clearly a 
significant risk to our ability to maintain and grow gross profit, either 
through reduced requirements for temporary staff, by discouraging 
clients to hire permanent staff, or by encouraging clients to adopt 
lower cost delivery options.
As a result of the pandemic and the conflict in Ukraine, we are 
now seeing rising inflation and interest rates which will cause more 
uncertainty for clients and candidates.
Geographical diversity and the Group’s mixed portfolio 
of Managed Services and STEM businesses mitigate 
the potential impacts of economic changes in specific 
regions. Risk is further mitigated by the diversity of 
sectors in which the Group’s clients operate and close 
management of operating costs across all brands and 
functions.
Wage inflation will be incorporated into our billing rates, 
pricing strategy and governance where it is not already 
included in the contract.
We have completed our refinancing to December 2024. 
This provides a level of fixed interest rate costs over this 
period.
H 
 
Political environment
During the pandemic regional governments applied varying financial 
stimuli. Countries are now reducing these through fiscal easing and 
tax rises.
There is also increased political uncertainty in Eastern Europe, 
particularly with the current conflict in Ukraine which could have 
wider consequences for Western Europe.
In the public sector, ongoing financial constraints may limit growth 
and/or create pressure on margins on existing business.
Management continues to monitor the situation and 
client contracts allow all state-related pay increases to be 
charged on.
The Group continues to monitor political-related 
exposures and developments, and communicate with 
clients, employed staff and candidates where applicable. 
The Group has no operations in Ukraine or surrounding 
regions so there is no direct impact on our trading at this 
time.
Our diverse portfolio allows us to pivot our services to 
support public sector demands. 
M 
 
Attracting and retaining talent
Any constraints on the Group’s ability to attract and retain key talent in 
an increasingly competitive market could result in loss or weakening 
of client relationships, lack of appropriate leadership and/or erosion of 
the Group’s talent base, impacting achievement of financial and other 
objectives.
Wage inflation is increasing for both colleagues and candidates 
and we must ensure the business operates in line with market 
expectations.
Planned business transformation initiatives will create a need for new 
skill sets in the Group in the medium term. Factors such as Brexit and 
changes to UK immigration rules may impact on the availability of 
talent more generally.
In 2021, to support investment in our people, we 
developed an ambitious three-year People Strategy. 
Significant leadership appointments were made in the 
areas of culture, equity, diversity and inclusion (ED&I), 
talent acquisition and development and reward and 
recognition.
The Group’s high-retention business model ensures 
that brands and central functions are focused on talent 
management and development, performance review and 
succession planning.
Leadership development programmes are in place and 
the Group’s culture of Virtuosity encourages talent 
development and progression.
The Group’s ED&I policy is outlined on page 35. 
M 
 

Page_29
Corporate Governance
Strategic Report
Financial Statements
Risk trend
H: High risk
M: Medium risk
L: Low risk
 Increased compared to 2020
 Stable compared to 2020
 Decreased compared to 2020
Threat
Mitigation
Status
Customer concentration
General decline in a particular industry sector, loss of a key customer 
or a significant reduction in business volume on a key account could 
result in reduced revenue and/or increased pressure on gross profit.
Management, enabled by the Group’s Customer Office, 
reviews market conditions and sales and account 
management pipelines on an ongoing basis. ‘Top 
customer’ reporting includes analysis by sector and 
geography, highlighting any emerging exposures.
Management also hold regular meetings with key 
customers to discuss sales pipelines, current service 
performance and opportunities to add new service 
lines or extend existing services. All clients are assessed 
and credit checked prior to trading, and we hold credit 
insurance across the Group.
H 
 
Delivery of strategic projects
The Group is committed to investing in a range of strategic 
transformation projects, such as Digital Core Systems that will drive 
revenue growth and/or improve operational efficiency. Failure to 
operate rigorous control and oversight of such projects may result in 
returns on such investment being lower than expected.
Strategic projects, each owned by a senior leader directly 
accountable to the Group CEO, are managed using 
a bespoke IT platform that monitors progress against 
commitments.
A Group Project Management Office (PMO) oversees and 
governs our key strategic projects. 
M 
Disruptive technology
Use of digital technologies in the recruitment market is expanding 
rapidly and disrupting ‘traditional’ people-based processes. This trend 
is expected to accelerate as new technologies are developed and 
enable new ways of working.
The relevance of relationships between candidates, clients and 
recruitment agencies are continually changing and any failure by 
the Group to adapt its business model appropriately could lead to 
competitive disadvantage.
The Group actively monitors and assesses emerging 
technologies through both IT and Origin, our innovation 
hub. The Origin team works closely with the Virtuoso 
Alliance, IT and across regions. Origin runs pilots and 
experiments and partners with new service providers. 
Now under single, global leadership, Digital & Innovation 
brings together our customer-facing technology solutions 
under one compelling proposition. We continue to invest 
in proprietary technology and third-party partnerships.
The Group began implementing the strategic IT Roadmap 
during 2021, with key deliverables due in 2022 and 
through 2023. The ‘Digital Core’ is a substantive rolling 
replacement for  some of our sales, operational and 
finance systems. 
We completed the first phase of this programme during 
2021, with initial deployment to business users in Q4,  
followed by a roll-out programme during 2022 which will 
continue into 2023. The implementation of new systems 
in the UK STEM business was completed in 2022. We 
also moved many of our existing systems to the cloud and 
exited a large on-premises data centre saving property 
and technology costs. The Roadmap will now be refined 
to incorporate the disposal of the RSS and Healthcare 
businesses. 
M 
 

Page_30
Impellam Group plc Annual Report and Accounts 2022
Threat
Mitigation
Status
Operational risks
Technology systems
The Group is reliant on many different technology systems that may 
have limited useful life in a fast-changing business environment. 
The legacy nature of some systems may also hinder optimisation of 
end-to-end business processes.
Systems may also be vulnerable to factors beyond the Group’s control, 
e.g. power failures or internet connectivity outages.
The Group has a stable systems infrastructure and an 
ongoing IT investment programme. Core systems are 
replicated across two geographically separate data 
centres and regular monitoring of systems performance 
is undertaken.
In 2021 the Group introduced an IT Governance process 
which continues to operate.  The business disposals during 
2022 and 2023 will reduce the number of technology 
systems and reduce the systems landscape.
H 
 
Cyber and information security
The risk of external cyber-attacks continues to increase. A successful 
attack could result in loss of sensitive data, business disruption 
and/or damage to the Group’s reputation.
The ongoing political situation in Eastern Europe has increased this 
risk to NATO member countries.
A programme to enhance security of the Group’s 
systems against cyber-attack has been implemented. 
Ongoing monitoring is in place and regular exercises are 
undertaken. The Group is ISO27001 and Cyber Essentials 
Plus accredited.
GDPR was implemented across the relevant parts of the 
Group in 2018 and annual training courses have to be 
completed by all staff to ensure compliance with GDPR 
and cyber policies.
H 
 
Business continuity
A major disruptive event, such as a fire, severe weather or the Covid-19 
pandemic affecting one or more of the Group’s operating locations, 
could lead to loss of business and/or adverse impacts on staff and 
assets. 
Comprehensive systems and operational business 
continuity plans are in place and tested on a regular basis. 
These are updated at least annually.
Following the Covid-19 pandemic, the Group has had 
three years of working in a hybrid remote environment 
which has demonstrated the resilience of the business 
and ability to implement its business continuity plans.
The business disposals during 2022 and 2023 will reduce 
the complexity of the business and potential for systems 
and operational disruption.
M 
 
Service and contractual complexity
In certain markets, the Group’s clients are becoming increasingly 
sophisticated in their procurement and buying activity. 
Competitive tendering activity and commercial contracts are 
becoming increasingly complex, with longer lead times in decision-
making. This necessitates constant development of the Group’s 
service offer, the sophistication of our selling activities and the 
management of tendering processes. 
Complexity and changing client requirements also present challenges 
around measuring and monitoring service delivery and compliance 
with contract SLAs.
The Group has a standardised contract review process 
in place involving operational, commercial and legal 
oversight. 
The Group also continues to invest in specialist resource 
to support business development, implementation and 
service delivery activities.
H 
 
Principal risks continued

Page_31
Corporate Governance
Strategic Report
Financial Statements
Threat
Mitigation
Status
Regulatory, compliance and financial risks
Regulatory environment
Regulatory changes can lead to increased costs and workload, 
particularly where they relate to candidates’ rights, eligibility to work or 
corporate reporting, e.g. payment practices, diversity.
The extension of Off Payroll Working regulations to the private sector 
in the UK in April 2021 has caused some short-term disruption as both 
clients and contractors adapted.
In the US, the application and interpretation of the Fair Labour 
Standards Act (FLSA) results in the potential risk of claims.
In the UK there are risks associated with the application of National 
Minimum Wage (NMW) as well as regulations associated with 
operating int he Healthcare sector.
Expansion into new geographies in support of clients’ needs brings 
exposure to unfamiliar regulatory environments.
Legal, Finance and Compliance functions at both Group 
and brand levels monitor risks and compliance, taking 
appropriate action where necessary.
Appropriate policies and codes of conduct are in place 
across the Group and regular training is provided to 
colleagues.
Process and system changes required to ensure effective 
management of Off Payroll Working changes have been 
identified and have been implemented.
External professional advice is sought where insufficient 
knowledge exists within the Group.
The business disposals in 2022 and 2023 will reduce 
levels of complexity and risks of non-compliance, 
particularly associated with the National Minimum Wage 
and Healthcare regulations.
M 
 
Cash and liquidity management
Poor cash and liquidity management along with rising interest 
rates may result in pressure on the Group’s credit facilities and/or 
operational cash flow issues.
The Group has a central Treasury function in place with 
regular forecasting, reporting and review procedures.
The Group also maintains a revolving credit facility with 
a syndicate of banks to provide additional flexibility in 
its funding arrangements. This was renewed at the end 
of 2021 for a further three years to December 2024 with 
the option to extend for a further two years.
A Group Credit Policy sets out the policies and 
procedures that must be implemented across the Group 
to mitigate credit risk.
M 
 
Financial control
A failure of financial control could lead to a material loss to 
the business.
The Group operates several shared services arrangements 
where transaction processing and management 
accounting are independent of operations.
A clearly defined schedule of delegated authority limits 
for various types of decisions and transactions is in place 
and appropriate segregation of duties is maintained in all 
finance processes.
Key business processes are subject to periodic internal 
audit review with clearly defined action plans established 
to address any control weaknesses.
M 
 

Page_32
Impellam Group plc Annual Report and Accounts 2022
Stakeholder engagement and our S172 statement
Introduction
Section 172 of the Companies Act 2006 requires Directors 
to take into consideration the interests of stakeholders and 
other matters in their decision-making. We believe we have a 
history of collaborative, informative stakeholder engagement, 
and make decisions based on long-term success, whilst 
maintaining governance structures and processes that support 
good decision-making.
This section articulates how the Directors have acted to 
promote the success of the Group for the benefit of its 
stakeholders. In meeting this responsibility, the Directors have 
had regard, amongst other matters, to:
a.	 the likely consequences of any decisions in the long term;
b.	 the interests of the Group’s colleagues;
c.	 the need to foster the Group’s business relationships with 
suppliers, customers, candidates and others;
d.	 the impact of the Group’s operations on the community 
and environment;
e.	 the Group’s reputation for high standards of business 
conduct; and
f.	 the need to act fairly between members of the Group.
Stakeholder engagement
Impellam’s stakeholders are clients, candidates, colleagues, 
suppliers, investors and lenders and the Board recognises the 
need to regularly engage with its stakeholders as it makes 
decisions. We develop and encourage long-term relationships 
with our stakeholders based upon Impellam’s vision ‘to be 
the world’s most trusted workforce and specialist recruitment 
solutions group – trusted by our people, our clients and our 
investors in equal measure’.
As part of this vision, our stakeholders’ interests are at the 
forefront when the Board of Directors set the strategic priorities 
of the Group. The strategic priorities: Enabling our Virtuosos; 
Transforming our Portfolio; and Improving Resilience – include 
consideration of the key stakeholder groups and how we 
engage with them.
In addition to regular stakeholder engagement, as the Board of 
Directors, our intention is to consider our operational impacts 
on the community and environment, and our wider societal 
responsibilities, in particular, how we impact the regions we 
serve. We support our communities by finding them good 
work, supporting local corporate social responsibility initiatives, 
and ensuring our impact on the environment is minimal, as 
demonstrated by our ISO 14001 accreditation.
Principal decisions in 2022
The Board considered the interests of, and the impact on, all 
stakeholders when making a number of key decisions during the 
year.
Sale of Corestaff
On 24 January 2022 we announced the sale of Corestaff, our 
US-based Light Industrial business to swipejobs Inc., a US 
private digital staffing business.
Stakeholder considerations:
Colleagues
By combining market-leading technology with the deep heritage 
and staffing know-how of the Corestaff teams, the transaction 
allows Corestaff to expand its service offering and reach in 
a highly competitive market.  For remaining colleagues the 
business is focused on the stratgic growth areas of STEM and 
GMS.
Clients, candidates and suppliers
The transaction will give enhanced geographic reach which will 
benefit our clients, candidates and suppliers and continue to 
deliver effective services and results.
Investors and lenders
The proceeds of the sale will be used to pay down net debtΔ 
and return value to our shareholders and manage our lender 
requirements.
Our business in North America can focus on our digitally enabled, 
high-value STEM and Global Managed Services markets.
Outcome
Due to the scale and limited geographic footprint of Corestaff 
in North America, we consider our colleagues and clients will 
benefit from enhanced geographic reach for their light industrial 
staffing requirements coupled with an accelerated digital 
transformation enabled by the sale.

Page_33
Corporate Governance
Strategic Report
Financial Statements
Sale of regional specialist staffing and 
healthcare businesses
On 30 January 2023 we announced the agreement to sell our 
Regional Specialist Staffing businesses in the UK (Blue Arrow, 
Tate, Chadwick Nott, Career Teachers) and our Healthcare 
Staffing business in the UK, Ireland and APAC (Medacs Global 
Group) to Twenty20 Capital, one of Europe’s largest specialist 
investment funds focused in the human capital services sector. 
The sale completed on 3 March 2023.
Stakeholder considerations:
Colleagues
Colleagues will benefit from being part of a more focused 
global workforce and specialist recruitment group business 
with opportunities to invest in people and technology, customer 
solutions and ways of working suited to the sectors within which 
they operate.
Clients, candidates and suppliers
The ongoing, more focused portfolio will enhance interaction 
with clients, candidates and suppliers and allow further 
investments in technology and people which will enhance our 
STEM and Global Managed Services offering.
Investors and lenders
The proceeds of the sale will be used to return value to our 
shareholders as dividend payments and pay down net debtΔ to 
manage our lender requirements and reinvest in the business.
Outcome
The remaining Group will benefit from being more focused on 
key growth markets and verticals creating increased agility and 
efficiency to deliver higher margins and return on capital. The 
Group is now a digitally enabled and collaborative workforce 
solutions and specialist recruitment group dedicated to 
Managed Services and STEM.
Special dividend
During the year two special dividends were declared which will 
return £50m to shareholders. This follows a five-year period 
where no dividends have been declared or paid.
Stakeholder considerations:
Colleagues
The financial performance of the Group is key to colleague 
retention and ongoing investment and the special dividend 
recognises our commitment to deliver to our people, customers 
and investors.
Clients, candidates and suppliers
Whilst not having a direct impact on this group the declaration 
of a dividend should build market confidence for all our 
stakeholders as a strong reflection of the financial stability of the 
Group.
Investors and lenders
The declaration of a special dividend returns value directly to the 
shareholders, providing them and the market with confidence in 
the Group’s ability to return value on investments.  The lenders 
have reduced exposure due to the reduction in the revolving 
credit facility which reflects the smaller size of the Group.
Outcome
The first dividend (£25m) was paid in November 2022, with the 
second (£25m) paid in January 2023. A further special dividend 
of £35m was declared with the announcement of the sale of 
RSS and MGG and will be due for payment in March 2023.

Page_34
Impellam Group plc Annual Report and Accounts 2022
Stakeholder 
group
Why they are 
important
How we 
engage
Clients
We work with our clients to find people 
for good work to help them build better 
businesses. We retain them, continuing to 
understand their evolving requirements.
We review client satisfaction and our 
performance either quarterly, biannually, or 
annually. This is supported by feedback via 
face-to-face meetings, Net Promoter Scores and 
surveys.
Colleagues
Our colleagues are fundamental to the delivery 
of our vision, mission, strategic and financial 
promises to our stakeholders.
Our mechanisms for engaging with colleagues 
include: a shadow board, the Virtuoso Alliance, 
colleague councils across the Group, surveys, 
Net Promoter Scores and Best Companies’ 
surveys, our communication and collaboration 
platform, Workplace, town hall meetings and our 
global newsletter, Strategy in Action.
Candidates
Through the power of work our mission as a 
business is to ‘build better businesses and help 
people lead more fulfilling lives’ which includes 
the people we provide good work for, through 
to our customers.
We engage with our candidates through 
face-to-face and virtual meetings and by using 
Net Promoter Scores, real-time feedback and 
surveys, via our websites and apps that digitise 
the job-seeking process.
Suppliers
We depend on a complex network of partners 
to meet our needs – whether they are 
supplying stationery or finding people for our 
customer programmes. We place the highest 
expectations on our supply chain and, in turn, 
we treat them as real partners.
All suppliers are expected to abide by our 
Supplier Code of Conduct. In 2020, we 
introduced audits of key suppliers not only to 
measure their progress against the Code of 
Conduct but also to give them coaching and 
guidance, where necessary, in achieving the 
standards we expect.
Investors and 
lenders
Access to capital through the capital markets 
and our lenders is important to the long-term 
success of our business.
The Board has regular meetings with our 
institutional investors and lenders to explain the 
Company’s strategy, progress and plans, and to 
share how we are addressing market challenges.
The Annual General Meeting is open to all 
investors.
Shareholders can view relevant information 
about Impellam in the Investors section of 
impellam.com. 
Stakeholder engagement and our S172 statement continued 

Page_35
Corporate Governance
Strategic Report
Financial Statements
Responsible business report
Responsible
Business
Our commitment to sustainability 
underpins our responsibility to 
build long-term value for all our 
stakeholders, supported by sound 
policies, good governance and 
positive actions.
People and culture
Colleague engagement and communications
All 2,000 Impellam people across the world are connected by 
Workplace, an internal social network. Workplace combines 
the structure of a traditional intranet with the capabilities 
of Enterprise-wide Social Networking software: a place to 
organise and disseminate information securely, and where our 
people can connect, communicate and collaborate. Our Group 
CEO holds quarterly strategy briefings with all our people and 
connects with them on a regular basis through Workplace, 
using video and written updates, wellbeing check-ins, a monthly 
newsletter, live Q&A sessions, and other multimedia to provide 
strategic information and financial updates. Our managers hold 
regular one-to-one meetings with their people in addition to 
team meetings, wider business-area conferences and town halls 
to facilitate sharing of information, consultation, and two-way 
communication, supported by tools like OpenBlend, a coaching 
platform.
The Virtuoso Alliance (our shadow board) operates alongside 
the Leadership Team to provide opinions, ideas, insight 
and observations on the world in which we operate. Its 12 
members make sure our Group CEO and the Leadership 
Team remain connected to our colleagues and, in turn, our 
customers and candidates. The Impellam communications 
model and associated technology means we can connect with 
our colleagues quickly, wherever they are. The platform and 
communication strategy facilitates faster knowledge sharing, 
communication and collaboration. This dynamic approach to 
communications is key to our strategy and culture of enabling 
our Virtuosos to achieve our vision of becoming the world’s 
most trusted staffing company. 
Equality, diversity and inclusion (ED&I)
We actively encourage diversity in the workplace and have a 
wide and varied colleague base with a variety of social and 
ethnic groups represented at all levels of the business. We
believe that breaking down the barriers that have traditionally 
restricted access to the labour market will encourage job 
opportunities for all. Our Business Resource Groups (BRG) and 
Unity Council include representation from our key regions: 
North America, APAC, and UK & Europe. Under the direction 
and leadership of our Group CEO the BRGs bring together ED&I 
leadership and governance balanced with Group-wide, regional 
and brand-specific actions. Our strategy is based on data, 
qualitative intelligence from a global survey, participation from 
regional committees and aims to make Impellam a more diverse 
and inclusive business wherever we operate. We continue to be 
recognised for our ED&I efforts receiving several accolades in 
the year. In 2022, Guidant Global was ranked as the top EMEA 
talent solutions provider for diversity and inclusion (D&I) in the 
TALiNT Partners Talent Solutions Power List as well as being 
named Disability Confident Leader.
Training
We provide our people with a multi-faceted and agile 
development pathway to enable high performance and 
increase retention of our people and customers alike. Our 
approach to sustainable development is through fostering a 
culture of curiosity. We offer a blend of digital ‘on demand’ 
learning complemented by live digital coaching and in-person 
resources. The ‘Initiate and ‘Enhance’ learning collections 
encourage people to be freed from old habits, unlock their 
potential, and thrive through change. In 2022, we refreshed our 
leadership development programme and launched the ‘Inspire 
Collection’. As a result, 65% of our managers have embarked 
on this personalised learning journey focusing on the key areas 
of Virtuoso leadership – emotional intelligence, coaching and 
leading change.
 
2,000
Impellam people arcoss the world

Page_36
Impellam Group plc Annual Report and Accounts 2022
Our culture of Virtuosity
At the heart of our integrated, collaborative business model is 
a virtuous circle of making and keeping promises, engendering 
trust and loyalty. By keeping our promises, we retain clients, 
candidates, colleagues and investors for longer, and reap the 
benefits of that longevity. Our culture of Virtuosity is created 
by passionate people who are committed and driven to find 
better ways to deliver the right solutions. We make sure that the 
‘Beautiful Basics’ are in place and deeply embedded in all of our 
businesses, all of the time, and we invest to sustain and enhance 
our business, underpinned by innovation in our combined 
portfolio of services.
Modern slavery
As part of the Group’s mission to find people fulfilling work, 
we strongly oppose modern slavery in all its forms and will try 
to prevent it by any means that we can. We expect anyone 
who has any suspicions of modern slavery in our business or 
our supply chain to raise their concerns without delay. In line 
with the Modern Slavery Act 2015, we annually review internal 
and external measures to ensure we are doing what we can to 
prevent slavery and human trafficking in our businesses and 
in our supply chains. Our policy is available on our website at 
www.impellam.com.
Health and safety
We are committed to meeting all the requirements of relevant 
health and safety legislation. Formal policies are in place 
throughout the Group and they are regularly reviewed and 
updated to reflect changes in legislation and best practice. 
The Group requires all colleagues to comply with these. 
Anti-bribery
We have a commitment to carrying out business fairly, honestly 
and openly. We also have zero tolerance towards bribery. 
Our Bribery Policy is in place to provide relevant guidance and 
information to all our people in compliance with the law relating 
to bribery and corruption, in particular the Bribery Act 2010 
(‘the Act’). We are determined to maintain our reputation as a 
business that will not tolerate fraudulent or corrupt dealings – 
whether they are attempted against us from outside, from within 
our own workforce, or towards our clients or suppliers.
Community
Impellam brands individually work with charities that support 
local communities and come together as a group when a big 
impact is needed.
Responsible business report continued
Following the invasion of Ukraine, Impellam people quickly 
mobilised a cross-brand taskforce to help displaced Ukrainian 
people find jobs in the UK. A digital campaign was quickly 
launched, complete with a chatbot in Ukrainian, and a Ukrainian 
national was brought into the team to provide additional support 
to those arriving in the UK with CV writing and interviews. Many 
people have been supported to navigate job seeking in a new 
country. All profit from placing refugees, combined with an 
employee donation match scheme, has generated £27k for the 
International Red Cross.
Other community support initiatives have included inspiring 
the next generation of STEM talent with school visits, mock 
interviews and learning to code, work with HMP Drake Hall on 
inmate rehabilitation, taking part in Impellam-sponsored Pride 
marches and cleaning beaches in the UK and Australia.
Impellam people have an additional day of paid leave that they 
can use specifically for volunteering. They have used this time 
to raise money for charities through running, swimming, cycling 
and walking, as well as making donations to foodbanks around 
the UK to help with the cost-of-living crisis. 
A colleague from Guidant Global beat his own world-record 
finishing time for completing the London Marathon in a non-
racing wheelchair, raising money for WhizzKids.
Environment
Although we are a service-based organisation with no 
manufacturing facilities and limited transportation requirements, 
we are still committed to following environmental best practices 
in the day-to-day conduct of our business. This includes the 
use of sustainable and/or recyclable materials when available. 
A regular review of the potential impacts on the various 
businesses is undertaken and parts of the Group have achieved 
accreditation to ISO 14001 in relation to their environment 
management systems. 
2022 energy and carbon reporting 
This year we have calculated our environmental impact across 
Scope 1, 2 and 3 (selected categories) emission sources for 
the UK only. Our emissions are presented on a location basis 
(using the UK grid emissions intensity) and our emissions are 
894,249 kgCO2e (2021: 969,569 kgCO2e), which is an average 
impact of 442 kgCO2e per £m revenue (2021: 582 kgCO2e per 
£m). We have calculated the emission intensity metrics on both 
a revenue and colleague basis, which we will monitor to track 
performance in our subsequent environmental disclosures. The 
methodology used to calculate the Greenhouse Gas (GHG) 
emissions is in accordance with the UK Government GHG 
Conversion Factors for Company Reporting (2022). 

Page_37
Corporate Governance
Strategic Report
Financial Statements
Energy and carbon action
Our focus in the past year has been to extend and encourage 
working behaviours that are less impactful, which has resulted 
in us being able to continue to rationalise our property footprint 
which continues to decrease as leases expire. Where the need 
for a physical location remains, we have looked to share spaces 
across multiple operating businesses and increasingly utilise 
serviced offices and workspaces. Most businesses have also 
reduced the amount of time they’re physically in the offices, 
which itself drives reductions in energy consumption.
Whilst not directly affecting the Scope 2 emissions reporting, 
the Group completed its first full financial year of purchasing 
100% renewable electricity generated only through wind, solar 
and hydro for all of its UK operations.
The business has also had in place an electric vehicle salary 
sacrifice scheme available to all UK employees and to support 
this initiative have invested in and installed nine EV Charging 
Points at the UK Head Office.
Finally, the Group intends to fulfil its promise of achieving 
Carbon Neutrality and we will be offsetting our carbon 
emissions as stated above utilising the PAS2060 framework 
which will be published on our website in due course.
The business remains committed to achieving Net Zero by 
2050 and work will continue on the development and delivery 
of a Net Zero strategy this year. The Group will also continue 
to implement and formalise new processes in preparation for 
our first TCFD reporting cycle in 2024, as well as participating 
and reporting under the third phase of the Energy Savings 
Opportunity Scheme (ESOS) throughout the year. The business 
will continue its process of removing all company provided 
vehicles with the aim of having no owned or leased vehicles by 
the end of 2023 and will continue to offer the EV scheme to all 
employees. 
Emissions and energy usage
Emission source
2022
2021
Scope 1 (kgCO2e)
Company and 
leased vehicles 
198,801
99,656
Gas combustion
185,295
237,835
Total Scope 1 
(kgCO2e)
384,096
337,491
Scope 2 (kgCO2e)
Electricity
283,044
576,976
Scope 3 (kgCO2e)
Colleague cars
227,109
55,102
Total kgCO2e
894,249
969,569
Total energy 
usage (kWh)
4,299,344
4,631,709
Normaliser
kgCO2e per 
£m revenue
442
582
Task Force on Climate-related Financial Disclosures 
(TCFD)
TCFD reporting is important to effective ESG and climate 
risk management. It will also help us to meet the growing 
stakeholder demand to understand how climate change could 
affect Impellam as well as the effects our operations have on 
the climate.
In 2022 we continue the initial steps on the roadmap to TCFD 
reporting and will include the required TCFD disclosures 
when Impellam falls in scope for the financial year 2023. The 
Group will continue to monitor the significance of climate-
related risks (including existing and emerging regulatory 
requirements), implement mitigating activities, and disclose in 
line with materiality to the Group. At present, these risks are not 
considered to have a material impact for the Group.
This Strategic report from pages 1 to 37 was approved by the 
Board on 27 April 2023 and signed on its behalf by:
Tim Briant
Company Secretary 
800 The Boulevard, 
Capability Green, 
Luton, 
Bedfordshire 
LU1 3BA

Page_38
Impellam Group plc Annual Report and Accounts 2022
The primary responsibility 
of the Chair is to lead the 
Board effectively and this 
includes overseeing the 
adoption, delivery and 
communication of the 
Company’s corporate 
governance model.
Corporate governance
39_	 Governance report
40_	 Board of Directors
42_	 QCA Code compliance
44_	 Corporate governance statement
50_	 Directors’ report
53_	 Statement of Directors’ responsibilities
For more information visit
www.impellam.com

Page_39
Financial Statements
Corporate Governance
Strategic Report
Governance report
Corporate governance
The Chair ensures that the Board as a whole plays a full and 
constructive part in the development and determination of the 
Company’s strategy and overall commercial objectives. 
The Board has overall responsibility for Corporate governance 
within the Group and this is underpinned by a framework 
aligned to the aligned to the Company’s objectives, strategy 
and business model and to the principal risks and uncertainties 
faced by the Company.  The full Board retains certain 
matters for its own review and decision-making while other 
responsibilities are delegated to sub-Committees of the Board, 
namely the Audit Committee and the Remuneration Committee. 
As a company whose shares are traded on the AIM market of 
the London Stock Exchange, the Company complies with the 
Quoted Companies Alliance (‘QCA’) Corporate Governance 
Code (‘the Code’) and its Statement of Compliance with the 
Code can be found on the Company website 
www.investors. impellam.com/corporate-governance/.
Senior 
Leadership Team
Virtuoso Team
(Virtuoso Alliance)
Investment 
Committee
•	 Responsible for the day-to-day 
management of the Group and its 
operations
•	 Implementation of the strategy and 
financial plan
•	 Provides advice, guidance and a fresh 
perspective to the Group CEO, our 
Executive Team and Board on our 
strategic priorities and their impact 
on the business, our customers, the 
industry and the wider world of work
•	 Reviews and monitors strategic 
investments and makes investment 
decisions
Strategy and Development Team (VUCA)
•	 Devises the Group strategy and financial plan for approval by the Board
•	 Approves the strategic and financial plans of the sub-brands and Divisions and monitors the implementation and delivery of those plans
•	 VUCA (Volatile, Uncertain, Complexity, Ambiguity) focuses on Impellam’s overriding strategic and financial promises for the mid-long 
term and the challenges and opportunities the team sees to achieve the promises
Audit Committee
•	 Oversees the Group’s internal risk 
and controls strategy, including 
whistleblowing arrangements
•	 Reviews the Annual Report and 
interim financial statements prior to 
submission to the full Board.
•	 Reviews reports from the external 
auditor
•	 Reviews the Group’s risk register. 
•	 Approves financial policies
•	 Sets and reviews the activities of 
internal audit
Audit Committee
page_46
Remuneration Committee
•	 Sets, reviews and recommends 
to the Board remuneration 
for Directors and other senior 
executives, and sets overall 
remuneration strategy and policy 
for the Group
Remuneration Committee
page_48
Board of Directors
•	 Monitors and reviews the strategy 
and its development, the financial 
and operational performance of the 
Company and risk management 
•	 Monitors and reviews internal and 
external factors that affect the 
Company
•	 Sets standards, values and policies. 
•	 Ensures the Company is meeting 
its objectives and has the correct 
resources in place
•	 Approves financial policies 
•	 Reports to shareholders
•	 Oversees internal controls 
•	 Responsible for corporate 
governance

Page_40
Impellam Group plc Annual Report and Accounts 2022
Lord Ashcroft is an international businessman, philanthropist, 
author and pollster. His many, varied business interests include 
significant investments and participation in both public and 
private companies in the UK, US and the Caribbean. He was 
appointed Non-Executive Chairman of the Company in December 
2014. In 2012, he was appointed a member of the Privy Council 
and was made the Prime Minister’s Special Representative for 
Veterans’ Transition, working with all departments to ensure 
military personnel receive the support they need when making the 
transition to civilian life. He stepped down from this role in 2018. 
Lord Ashcroft supports a wide range of charities, including those 
dealing with crime prevention and education. He is the founder 
and Chairman of Trustees of both Crimestoppers and the Ashcroft 
Technology Academy, a former Patron of the Forces in Mind Trust 
Research Centre, Vice Patron of the Intelligence Corps Museum, 
a Trustee of the Cleveland Clinic in the US and a Life Governor of 
the Royal Humane Society. He resigned from the House of Lords 
in 2015 to concentrate on other areas of his work. He is a former 
Trustee and President of the West India Committee, a former 
Trustee of Imperial War Museums and former Chancellor of Anglia 
Ruskin University (which awarded him an Honorary Doctorate in 
1999). In 2016, Lord Ashcroft was made Knight Grand Cross of the 
Most Sacred Order of the Holy Trinity (Ethiopia) and a Fellow of 
the Royal Canadian Geographical Society. In 2017, he was made a 
Senior Fellow of the International Strategic Studies Association and 
in the same year he became an Honorary Belize Rotarian. In 2021 
he was promoted to Grand Collar of the Most Sacred Order of the 
Holy Trinity (Ethiopia). He has written 26 books, mainly on politics 
and bravery, and is widely respected for his political polling.
Julia Robertson was appointed as Group Chief Executive Officer in 
April 2013 having previously been responsible for the Group’s UK 
operations between 2008 and 2013. Julia’s career in recruitment 
spans some four decades, always driven by the burning belief that 
there has to be a ‘better way’. This belief has guided her through 
her entire career which has included founding her own recruitment 
business in 1986 which was sold to the Group alongside Tate 
in 2000, and also serving as Chief Executive of the Institute of 
Employment Consultants (now known as the REC), the professional 
body for the UK recruitment industry.
Board of Directors
Lord Ashcroft KCMG PC
Non-Executive Chairman
Appointed: December 2014
Julia Robertson
Group Chief Executive Officer
Appointed: April 2013
Tim Briant
Chief Financial Officer and 
Group Company Secretary
Appointed: February 2020
Mike Ettling
Independent Non-Executive Director
Appointed: September 2013
Tim Briant joined the Group on 1 October 2019 and was appointed 
to the Board on 3 February 2020 as the Group Chief Financial 
Officer. Tim is a Chartered Accountant and has over ten years’ 
experience working within the recruitment sector within listed and 
private equity backed global recruitment companies. Tim spent 
over ten years at Adecco in a number of finance roles, eventually 
becoming CFO of Adecco UK and Ireland. Prior to this Tim worked 
for Spring Group plc, a listed recruitment company, where he was 
Group Financial Controller and Company Secretary and played 
a key role in its acquisition by Adecco. Prior to this Tim worked 
at KPMG in audit and transaction services. Tim has a strong 
background in mergers and acquisitions and business integration 
having been involved in the disposal and subsequent integration of 
Spring Group plc to Adecco and the acquisition and integration of 
Penna plc by Adecco.
Tim Briant was appointed as Company Secretary on 3 March 2023.
Mike Ettling was appointed a Non-Executive Director of the 
Company in September 2013. With strong sector and non-
executive experience, Mike was President of SAP-Success factors 
globally. He has had an extensive executive career in global 
technology businesses including at NGA HR, Unisys, Synstar and 
EDS and was formerly a Non-Executive Director of Backoffice 
Associates LLC, a US PE-backed data business, and also formerly 
a Non-Executive Director of Telkom BCX Ltd, a South African IT 
and telecommunications business. Mike is currently CEO of Unit4, 
a world leader in enterprise applications for services and people 
organisations. He is also a Non-Executive Director of NCC Group 
PLC, a London listed cyber security business.

Page_41
Financial Statements
Corporate Governance
Strategic Report
 Angela Entwistle was appointed a Non-Executive Director 
of the Company in September 2012. Angela is a Corporate 
Communications Specialist working with companies in the private 
sector. She is Chair of Total Politics, a media, events and training 
company focused on politics, government and public policy 
which also owns Biteback Publishing Limited, Britain’s leading 
publisher of political and current affairs titles and Conservative 
Home, Britain’s leading independent conservative news, comment, 
analysis and campaigns blog. She is a Non-Executive Director 
of Carlisle Support Services, one of the leading suppliers of 
value-added solutions across the public and private sectors in 
the UK and Ireland and a Non-Executive Director of Merit Group 
plc, a data and intelligence business. Angela was Corporate 
Communications Director of ADT Limited, an international business 
services company and the world’s leader in electronic security 
solutions, from 1986 to 1997. Angela is significantly involved in a 
number of charities including acting as Trustee and Deputy Chair 
of Crimestoppers, the only UK charity dedicated to solving crimes, 
and Trustee of Prospect Education (Technology) Trust Limited, 
the umbrella charity of the Ashcroft Technology Academy. Angela 
is not considered to be independent due to her links with the 
major shareholder.
Michael Laurie was appointed a Non-Executive Director of the 
Company in July 2014. He is also Non-Executive Chairman of 
SUSD Limited, a property development company that promotes 
sustainable architecture. Michael was an army officer for 34 years. 
He held the role of Major General at the Ministry of Defence until 
2003, when he became the CEO of the Crimestoppers Trust, 
retiring from that position in 2013.
Tina Stowell has held a number of senior positions in media and 
government throughout her career. Since 2011, she has been a 
member of the House of Lords and was Leader of the House from 
2014 to 2016. Before entering the House of Lords, she worked 
at the BBC between 2001 and 2010 and was Head of Corporate 
Affairs. She is a Non-Executive Director of ABTA and was 
Chairman of the Charity Commission for England and Wales until 
February 2021.
Rebecca Watson was appointed as Group Company Secretary 
and General Counsel of the Company in May 2008. She spent the 
previous five years as Company Secretary and General Counsel for 
The Corporate Services Group Plc, having joined the Group in 1998 
as Company Solicitor. In addition, in July 2018 she was appointed 
Portfolio CEO responsible for the Regional Specialist Staffing 
brands within the Group. Prior to this, she was in a private practice, 
acting for a range of corporate clients. She has been a qualified 
solicitor since 1993.
Rebecca resigned as Group Company Secretary on 3 March 2023.
Angela Entwistle
Non-Executive Director
Appointed: September 2012
Michael Laurie
Independent Non-Executive Director
Appointed: July 2014
Baroness Tina Stowell of Beeston MBE PC
Independent Non-Executive Director
Appointed: October 2017
Rebecca Watson
Group Company Secretary and
General Counsel and Portfolio CEO
Appointed: May 2008; Resigned: March 2023
Key to Committee membership
Audit Committee 
Remuneration Committee
Chair of Remuneration Committee
Chair of Audit Committee

Page_42
Impellam Group plc Annual Report and Accounts 2022
QCA principle
Explanation
Further reading
Deliver growth
1
Establish a strategy and business 
model which promote long-term 
value for shareholders. 
By providing staffing solutions and support 
to both clients and candidates across a wide 
spectrum of markets, we provide good work 
for our candidates and people for our clients. 
2
Seek to understand and meet 
shareholder needs and expectations. 
The CEO and CFO communicate regularly 
with shareholders, investors and analysts. 
The full Board is available at the Annual 
General Meeting (‘AGM’) to communicate 
with shareholders. 
For more information
https://investors.
impellam.com/
corporate-
governance/
3
Take into account wider stakeholder 
and social responsibilities and their 
implications for long-term success. 
In addition to our shareholders, our 
clients, candidates, contractors, suppliers 
and colleagues are our most important 
stakeholders. We engage with these 
communities via regular communications
in our day-to-day activities, and via formal 
feedback requests.
For more information
page_34
4
Embed effective risk management, 
considering both opportunities and 
threats, throughout the organisation. 
Ultimate responsibility for risk management 
rests with the Board, but day-to-day 
management of risk is delivered through the 
way we do business and our culture. 
For more information
pages_28 to 31
For more information
page_10
QCA Code Compliance
Corporate governance statement continued

Page_43
Financial Statements
Corporate Governance
Strategic Report
QCA principle
Explanation
Further reading
Maintain a dynamic management framework
5
Maintain the Board as a well-
functioning, balanced team led 
by the Chair.
The Board has two established Committees for 
Audit and Remuneration. The composition and 
experience of the Board is reviewed regularly. 
For more information
pages_46 to 49
6
Ensure that between them the 
Directors have the necessary 
up-to-date experience, skills 
and capabilities. 
The Board is satisfied that its current 
composition includes an appropriate balance 
of skills, experience and capabilities. 
For more information
pages_40 and 41 
7
Evaluate Board performance based on 
clear and relevant objectives, seeking 
continuous improvement. 
The Board regularly considers the effectiveness 
and relevance of its contributions, any learning 
and development needs and the level of 
scrutiny of the Senior Management Team. 
For more information
page_44 and 45
8
Promote a corporate culture 
that is based on ethical values 
and behaviours. 
Our internal social network (Workplace) sets 
out our corporate values and behaviours, 
which are reinforced via training and 
performance management. 
For more information
page_35
9
Maintain governance structures and 
processes that are fit for purpose and 
support good decision-making by 
the Board. 
The Board is responsible for the Group’s 
overall strategic direction and management, 
and for the establishment and maintenance 
of a framework of delegated authorities and 
controls to ensure the efficient and effective 
management of the Group’s operations. 
For more information
page_39
Build trust
10
Communicate how the Company 
is governed and is performing 
by maintaining a dialogue with 
shareholders and other relevant 
stakeholders. 
The Investors section of our website includes 
our results, presentations and communications 
to shareholders. We release the results of 
general meetings through a regulatory news 
service and also on the Regulatory News 
section of our website. 
For more information
https://investors.
impellam.com/

Page_44
Impellam Group plc Annual Report and Accounts 2022
Corporate governance statement continued
Governance report
The Board of Directors currently comprises the Non-Executive 
Chairman, two Executive Directors and four other Non-Executive 
Directors. The Board is responsible for overseeing the management 
of the Group’s strategy and its businesses, reviewing trading 
performance, ensuring adequate funding, maintaining a 
system of internal controls and risk assessment, ensuring good 
Corporate governance and reporting to shareholders. The Board 
meets when required and at least eight times per annum, either 
in person or virtually. The annual minimum time commitment is 
nine days for the Non-Executive Directors based on eight Board 
meetings per annum and the AGM. They are also required to 
spend appropriate preparation time ahead of each meeting. The 
Executive Directors are full-time colleagues. During the period 
ended 30 December 2022, the Board met on eight occasions. 
Relevant high-quality information, consisting of detailed reports 
and presentations, is circulated to the Directors in advance of 
meetings by the Company Secretary. The number of scheduled 
Board meetings and Committee meetings attended as a 
member by each Director during the period are set out below:
Board
Audit 
Committee
Remuneration 
Committee
Lord Ashcroft
7 (8)
n/a
n/a
Julia Robertson
8 (8)
n/a 
n/a
Tim Briant
8 (8)
3 (3)
n/a
Angela Entwistle
8 (8)
n/a
1 (1)
Mike Ettling
8 (8)
3 (3)
n/a
Michael Laurie
8 (8)
3 (3)
1 (1)
Baroness Stowell
8 (8)
n/a
n/a
Figures in brackets indicate the maximum number of meetings 
the individual could attend in the period.
The Non-Executive Chairman and Angela Entwistle are not 
considered to be independent due to their links with the 
Company’s major shareholder. All the other Non-Executive 
Directors are considered to be independent.  Mike Ettling has 
served as a Non-Executive Director for more than nine years 
and the Board do not consider his long service as an impairment 
to his independence.
The role of the Chairman is to lead the Board and ensure 
its effective operation. In chairing the Board, the Chairman 
is responsible for setting the agenda, style and tone of the 
Board discussions and ensuring that all Directors receive clear, 
accurate and timely information. The Chairman is responsible 
for ensuring effective communications with shareholders. On 
appointment, the Directors receive relevant information about 
the Group: the role of the Board and the matters reserved 
for its decision-making; membership of the principal Board 
Committees and the powers delegated to those Committees; 
the Group’s Corporate governance policies and procedures and 
the latest financial information. Throughout their period in office, 
the Directors are regularly updated on the Group’s business and 
the environment in which it operates.
All Directors receive regular and timely information on the 
Group’s operational and financial performance and any legal or 
governance requirements of the Group and those which affect 
them as Directors. 
The Directors have direct access to the advice and services of 
the Company Secretary and Chief Financial Officer and are able 
to take professional advice in the furtherance of their duties at 
the Company’s expense, where required. The Board is satisfied 
that, between the Directors, it has an executive and appropriate 
balance of skills and experience, including in the areas of HR, 
technology, finance, communications, media and government. 
The Board seeks advice from external sources on matters 
as they arise in the business, including legal and accounting 
advice. During the year legal and regulatory advice was taken in 
connection with the business disposals. There is an appropriate 
gender balance with the Board consisting of four male and three 
female members. 
The biographies of all Directors appear on the Company 
investor website: www.investors.impellam.com. The Company 
Secretary acts as the secretary to the Board and its Committees, 
provides legal and governance support to the Board as a whole 
and Directors individually, and ensures the Group complies 
with all relevant legal, regulatory and governance requirements. 
The Chairman assesses the individual contribution of each 
of the members of the Board to ensure a well-balanced and 
committed team. 
The Board has carried out an annual assessment of its 
performance to ensure its members collectively function in an 
efficient and productive manner. 
Section 172 of the Companies Act 2006 requires Directors to 
take into consideration the interests of stakeholders and other 
matters in their decision-making. Within our Section 172 report 
we set out how the Directors have addressed key decisions that 
are consistent with the Company’s objectives, strategy and the 
overall culture. We believe we have a history of collaborative, 
informative stakeholder engagement and decision-making 
based on long-term success, and we maintain governance 
structures and processes that support good decision-making. 
This Section 172 report articulates how the Directors have 
acted to promote the success of the Group for the benefit of its 
stakeholders. 

Page_45
Financial Statements
Corporate Governance
Strategic Report
In meeting this responsibility, the Directors have had regard, 
amongst other matters, to: 
•	 the likely consequences of any decisions in the long term; 
•	 the interests of the Group’s colleagues; 
•	 the need to foster the Group’s business relationships with 
suppliers, customers and others; 
•	 the impact of the Group’s operations on the community and 
environment; 
•	 the Group’s reputation for high standards of business 
conduct; and 
•	 the need to act fairly as between members of the Group.
Results of the AGM appear on the Company investor website: 
www.investors.impellam.com with between 99.67% and 100% 
of votes cast being for the resolutions. 
Board tenure as at March 2023 
(or date of resignation)
Lord Ashcroft KCMG PC 
8 years, 3 months 
Julia Robertson 
9 years, 11 months 
Tim Briant 
3 years, 1 month 
Angela Entwistle 
10 years, 6 months 
Mike Ettling 
9 years, 6 months 
Michael Laurie 
8 years, 8 months 
Baroness Tina Stowell 
5 years, 5 months 
Rebecca Watson – Company Secretary
(resigned 3 March 2023)
14 years, 10 months 
Re-election of Directors at the 2023 AGM 
In accordance with the Company’s Articles of Association and 
the principles of the Code, all Directors of the Company will 
offer themselves for re-election by shareholders at the 2023 
AGM. The Board is satisfied that each Director is qualified 
for re-election by the quality of their skills, experience and 
commitment to the Board. 
The Board and its Committees 
Board evaluation 
The performance of the Board, its Committees and individual 
Directors were reviewed at the Board meetings in April 2022. 
The Board recognises the importance of the evaluation to 
help the Board continuously improve its and the Company’s 
performance and to address any areas where necessary. In its 
evaluation the Board considers a number of areas including 
the balance of the membership, its effectiveness as a team, 
strategy and purpose and stakeholder engagement. Objectives 
going forward are agreed and a review of succession planning 
undertaken.  No recommendations were made following the 
review. The roles of the Chairman and Chief Executive are 
separate, with a clear division of responsibilities between them. 
This separation of roles enhances the independent oversight of 
executive management by the Board and more closely aligns 
the Board with shareholders. It also means that no one individual 
within the Company has unfettered powers of decision-making.
Internal control
The Board has responsibility for the Group’s overall system of 
internal controls and for reviewing their effectiveness. They 
recognise that the system is designed to manage and mitigate, 
rather than eliminate, the risk of failure to achieve business 
objectives. It can provide only reasonable and not absolute 
assurance against material financial misstatement or loss. The 
Board has established an organisational structure with clear 
Terms of Reference that must be adhered to by all subsidiaries. 
There is a programme of regular review by the Board and 
executive management, which provides assurance that the 
control environment is operating as intended. A key element 
of this review is strategic business planning and subsequent 
performance monitoring. Each business has defined financial 
performance plans that are agreed by the Board at the 
beginning of each financial period to meet Company objectives. 
These plans contain measurable performance targets, which 
are continuously monitored to identify shortfalls, so that 
corrective actions can be taken. In addition, the Company and 
its subsidiaries maintain risk registers that are updated regularly. 
The Group risk register is reviewed by the Audit Committee 
whilst reviewing generally the effectiveness of the Company’s 
internal control system. The Group Financial Controller is also 
responsible for reporting to the Audit Committee on internal 
audit, utilising internal and external expertise. The Group 
operates in ‘The Virtuoso Way’, which embeds a consistent 
Company-wide culture, based on trusted behaviours, delivered 
by entrepreneurial Virtuoso leaders, who can drive competitive 
advantage and deliver on the Group’s commitments. The 
Board is committed to maintaining appropriate standards for 
all the Company’s business activities and ensuring that these 
standards are set out in written policies. Key examples of such 
standards and policies include the ‘Code of Business Conduct’. 
The Company ‘Code of Business Conduct’ demonstrates its 
commitment to maintaining the high levels of ethical standards 
and behaviours, wherever it operates in the world.
Dialogue with shareholders
The Company remains committed to listening to and 
communicating openly with its shareholders to ensure that 
its vision, mission, strategy, business model and performance 
are clearly understood. The Company communicates with 
shareholders through the Annual Report and Accounts,
full-year and half-year announcements, the Annual General 
Meeting (‘AGM’) and one-to-one meetings with large 
existing or potential new shareholders. The Non-Executive 
Directors will attend the AGM and are available to answer any 
questions relevant to the Committees they chair. The Board 
receives regular updates on the views of shareholders through 
briefings and reports from the Group Chief Executive Officer, 
Chief Financial Officer and Company Secretary. Corporate 
information, including all Company announcements, is available 
to shareholders, investors and the public on the Company’s 
website www.investors.impellam.com.

Page_46
Impellam Group plc Annual Report and Accounts 2022
Corporate governance statement continued
Audit 
Committee
The Board has an Audit Committee whose 
responsibilities include oversight of the Group’s 
internal risk and controls strategy, including 
establishing whistleblowing arrangements, 
reviewing interim and Annual Reports and 
financial statements prior to their submission to 
the full Board and reviewing reports from the 
external auditor and internal audit. The Audit 
Committee makes whatever recommendations 
to the Board it deems appropriate, on any 
area within its remit, including where action or 
improvement is needed.
Committee members 
Mike Ettling (Chair) 
Michael Laurie 
Meetings attended 
Mike Ettling 	
3/3 
Michael Laurie 	
3/3 
Meetings 
The Committee operates under written Terms of Reference, 
and during the period ended 30 December 2022 it met on three 
occasions. The Audit Committee invites the Chief Financial 
Officer to all of its meetings and senior representatives of the 
external auditor are routinely invited to Committee meetings, 
although it reserves the right to request any of these individuals 
to withdraw from the meeting. The Audit Committee comprises 
two Non-Executive Directors: Mike Ettling (Chair) and Michael 
Laurie. 
Financial and business reporting 
During the year, the Audit Committee has reviewed the 2021 
and 2022 financial statements, the 2022 interim statement 
(unaudited) and carried out a going concern review. Reviews 
of the financial statements included the accounting policies, 
significant financial reporting issues and key judgements and 
estimates underpinning the financial statements. For the areas 
discussed, the Committee was satisfied with the assumptions 
made and the accounting treatments adopted. 
Risk management and internal control 
Risk management is the responsibility of the Board. Further 
details about the process followed and principal risks and 
uncertainties that could affect business operations can be found 
in the Strategic report on pages 1 to 37. The Audit Committee 
keeps the adequacy and effectiveness of the Company’s 
internal controls and risk management systems under review. 
A summary of the internal controls for Group companies is 
presented to the Audit Committee, including updates on the 
resolution of any control weaknesses identified. The internal 
controls are reviewed by the Group Finance function. 
Every year the Audit Committee reviews the Group’s risk 
framework reports, to be presented to and discussed by 
the Board. The Group’s whistleblowing policy contains 
arrangements for the Company Secretary to receive, in 
confidence, complaints on accounting, risk issues, internal 
controls, auditing issues and related matters. 
The Group has a mandatory Code of Conduct, which sets out 
the minimum expected behaviours for all colleagues.

Page_47
Financial Statements
Corporate Governance
Strategic Report
External audit 
The Audit Committee is responsible for the development, 
implementation and monitoring of the Group’s policy on 
external audit. The Terms of Reference assign responsibility 
to the Audit Committee for overseeing the relationship with 
the external auditor. During 2022, the Audit Committee 
managed the relationship with the external auditor, reviewed 
and monitored their independence and objectivity and the 
effectiveness of the audit process. The Group’s policy on non-
audit related services prescribes the types of engagements for 
which the external auditor can be used and those engagements 
which are prohibited. For engagement for services which are 
non-recurring in nature, prior approval must be sought from 
the Audit Committee. Note 4 to the consolidated financial 
statements includes disclosure of the auditor’s remuneration for 
the year. 
Assessment of the Audit Committee 
The Board conducted an assessment of the Audit Committee’s 
performance at the April 2022 meeting. The Chair of the 
Audit Committee will be available at the 2023 Annual General 
Meeting to answer any questions about the work of the Audit 
Committee.

Page_48
Impellam Group plc Annual Report and Accounts 2022
Corporate governance statement continued
Remuneration 
Committee
The Board has a Remuneration Committee that 
is responsible for making recommendations 
to the Board on Directors’ remuneration. 
It also reviews recommendations from the 
Group Chief Executive Officer on other senior 
executives’ remuneration, including performance-
related remuneration. 
The Committee operates under written 
Terms of Reference, and during the period 
ended 30 December 2022 it met once. 
The Remuneration Committee comprises two 
Non-Executive Directors: Angela Entwistle (Chair) 
and Michael Laurie.
Committee members 
Angela Entwistle (Chair)
Michael Laurie
Meetings attended 
Angela Entwistle	 1/1
Michael Laurie	
1/1
Remuneration practices 
The Remuneration Committee recommends and monitors the 
level and structure of remuneration for senior management as 
well as monitoring remuneration trends across the Group, and 
periodically reviews the ongoing appropriateness and relevance 
of the remuneration policy. No review was conducted during 
the year. 
Assessment of the Remuneration Committee 
The Board conducted an assessment of the performance of the 
Remuneration Committee at the April 2022 meeting. The Chair 
of the Remuneration Committee will be available at the 2023 
Annual General Meeting to answer any questions about the 
work of the Remuneration Committee. 
Remuneration policy for the Executive Directors 
Remuneration packages are designed to attract, retain, motivate 
and reward Executive Directors, whilst aligning rewards with 
the business objectives and performance of the Group and the 
interests of shareholders. 
Link between business objectives and 
remuneration policy 
It is the Group’s policy for performance-related pay of 
Executive Directors to be linked to key performance 
indicators of the Group. The Group’s key objectives include 
developing sustainable growth in earnings and profits through 
a combination of organic growth, investments and increase in 
share price. The key performance measures chosen in 2022 
to link executive remuneration to the achievement of these 
objectives were profits and a cash-related target. 
Directors’ contracts and letters of appointment 
It is the Group’s policy that Executive Directors should have 
contracts with indefinite terms providing for a maximum of 
12 months’ notice by the employing Group, Company or the 
individual. In the event of termination, the Executive Directors’ 
contracts provide for compensation up to a maximum of the 
basic remuneration package for the notice period. 
The details of the Executive Directors’ contracts are summarised 
as follows: 
The Effective date of contract and Notice period for Julia 
Robertson were 5 April 2013 with 12 months’ notice from either 
party. The Effective date of contract and Notice period for 
Tim Briant were 1 October 2019 with six months’ notice from 
either party. Non-Executive Directors serve under letters of 
appointment, which either party can terminate on three months’ 
written notice. The Non-Executive Directors have no right to 
compensation on the termination of their appointments. 

Page_49
Financial Statements
Corporate Governance
Strategic Report
Annual fees of Directors 
The basic annual salary of each Executive Director and senior 
management is reviewed annually by the Remuneration 
Committee. The remuneration for the Non-Executive Directors 
is determined by the Board within the limits set by the Articles 
and is based on information on fees paid in similar companies 
and the skills and expected time commitment of the individual 
concerned. The fees are reviewed each year as part of the 
annual budgeting process. The Non-Executive Directors receive 
additional remuneration for chairing Committees. Aggregate 
Directors’ remuneration is set out in note 5. 
Annual bonus 
The Remuneration Committee establishes the objectives that 
must be met for each financial year if a cash bonus is to be 
paid to the Executive Directors. Based on the Remuneration 
Committee’s assessment of the performance against those 
targets, it was determined that there was £1.0m bonus payment 
for delivery of the financial targets, of which £0.4m is deferred 
and made in three equal payments over three years. 
Shareholding guidelines 
There are no requirements for Executive Directors or senior 
executives to hold shares in the Company. Details of the 
shareholdings of Directors who served during the year are set 
out on page 51.

Page_50
Impellam Group plc Annual Report and Accounts 2022
Directors’ report
The Directors present their Annual 
Report on the affairs of the Group 
and the Company, together with 
the audited consolidated financial 
statements and auditor’s reports, for 
the period ended 30 December 2022. 
Principal activities 
The principal activities of the Group comprise the provision of 
staffing solutions, human capital management and outsourced 
people-related services in the UK & Europe, APAC and 
North America. The principal activity of the Company is that 
of a holding company that provides strategic planning and 
management services to its portfolio of subsidiaries. 
Results and dividends 
The audited consolidated financial statements for the period 
ended 30 December 2022 are set out on pages 64 to 128. 
The Group profit for the period was £25.2m (year ended 
31 December 2021: £8.3m). At the 2021 AGM approval was 
given to commence an updated programme whereby the Board 
can purchase up to a maximum of 4,560,363 shares, being 
10% of the issued Ordinary share capital of the Company (as at 
17 May 2021) until the earliest of the 2022 AGM or 30 June 
2022. Under this programme £0.8m shares were purchased 
in 2022.
An updated programme was approved at the 2022 AGM 
whereby a maximum of £0.5m of Ordinary shares (by market 
value) can be purchased per calendar month until the 2023 
AGM. Under this programme £0.4m shares were purchased 
during 2022.
On 8 November 2022 the Board announced a special dividend 
of 55.4p per share, amounting to £25m, to be paid 9 December 
2022. On 22 December 2022 the Board announced a second 
special dividend of 55.4p per share, amounting to £25m, to be 
paid on 27 January 2023.
Future developments 
The Group’s future developments are outlined within the 
Strategic report. Key areas are covered within the ‘Strategic 
report’, ‘Strategic priorities’ and ‘Looking forward’ sections of 
the Chief Executive Officer’s review and within the ‘Outlook’ 
section of the Chief Financial Officer’s review. 
Capital structure 
The Company ‘Impellam Group plc’ has no limit to its authorised 
share capital. At 30 December 2022, there were 45,057,654 
(2021: 45,311,269) allotted, fully-paid shares of 1p in issue. 
Post balance sheet events 
Between the end of the year and 30 March 2023, a further 
106,597 Ordinary shares of 1p each have been repurchased in the 
market for total consideration of £0.7m.
The Board has become aware of an administrative oversight 
concerning technical compliance with the Companies Act 
2006 (“CA 2006”) in respect of the special dividend paid on 
27 January 2023 (the “Dividend”) and share buybacks effected 
by the Company following this date (the “Post January 2023 
Share buybacks”). The amount of the Dividend was £25m and 
the total amount of the Post January 2023 Share buybacks was 
approximately £0.6m representing 94,822 shares. The Group’s 
historic reported trading results and financial condition, and 
ability to pay future dividends are entirely unaffected by this 
matter. The CA 2006 requires the amount of any dividend 
distribution and share repurchases to be justified by reference to 
relevant accounts which show the requisite level of distributable 
reserves. If a company’s last annual accounts do not show the 
necessary reserves, then the company must prepare interim 
accounts and, in the case of a public company, file those interim 
accounts with the Registrar of Companies prior to the payment 
of the relevant dividend or share repurchase.  The Company’s 
last annual accounts did not show the necessary reserves, 
interim accounts should have been prepared and filed with the 
Registrar of Companies prior to the payment of the Dividend 
and the Post January 2023 Share buybacks, but were not.  This 
therefore has the consequent effect on the Dividend and the 
Post January 2023 Share buybacks.
 
Due to this administrative oversight the Company has been 
advised that, as a consequence of the Dividend having been 
paid otherwise than in accordance with the 2006 Act, the 
Dividend is technically unlawful and that the Company may 
have claims against past and present shareholders who were 
recipients of the Dividend and against persons who were 
Directors of the Company at the time of the payment of the 
Dividend. In addition, the Company has been advised that the 
purported purchase and cancellation of the Post January 2023 
Share buybacks is void. The Ordinary shares of the Company 
purportedly subject to the Post January 2023 Share buybacks 
remain technically in issue but the voting rights which attach 
to them are not capable of being exercised by any person. The 
Company intends to take action to resolve this matter as soon 
as practicable.

Page_51
Financial Statements
Corporate Governance
Strategic Report
The Board notes, however, that the Company has no intention of bringing any such claims or to seek the return of funds and that 
the Group’s historic reported trading results and financial condition and ability to pay future dividends and to continue its previously 
announced buyback programme are entirely unaffected by this matter.
 
The Company will post to shareholders an explanatory circular in due course and convene a general meeting, at which resolutions 
authorising various rectifying actions will be proposed which will, if passed and once such actions are completed, put all potentially 
affected parties, so far as possible, in the position in which they were always intended to be.
On 30 January 2023 the Group announced the sale of its Regional Specialist Staffing businesses in the UK (Tate, Blue Arrow 
Group, Chadwick Nott, Career Teachers) and its Healthcare Staffing business in the UK, Ireland and APAC (Medacs Global Group) 
to Twenty20 Capital, one of Europe’s largest specialist investment funds focused in the human capital services sector, for cash 
consideration of £85m on a debt-free, cash-free, normalised working capital basis. The disposal was completed on 3 March 2023.
Political donations
The Group has made no political donations during the current or prior years. 
Major shareholdings
As at 23 January 2023, the Company had been notified of the following disclosable interests representing 3% or more of the issued 
Ordinary share capital of the Company:
Lombard Trust 
57.14% 
Hendrik M. Van Heijst 
14.39% 
Lord Ashcroft 
5.05% 
Ophorst van Marwijk Kooy
4.60%
Schroder Investment Management Limited 
3.82%
Directors 
The Directors who held office during the period and up to the date of signing these financial statements were: 
Executive Directors 
Julia Robertson 
Group Chief Executive Officer 
Appointed April 2013 
Tim Briant 
Chief Financial Officer 
Appointed February 2020 
Non-Executive Directors 
Lord Ashcroft KCMG PC 
Non-Executive Chairman 
Appointed December 2014 
Angela Entwistle 
Non-Executive Director 
Appointed September 2012 
Mike Ettling 
Independent Non-Executive Director 
Appointed September 2013 
Michael Laurie 
Independent Non-Executive Director 
Appointed July 2014 
Baroness Tina Stowell 
Independent Non-Executive Director 
Appointed October 2017 
To read all of our Directors’ biographies, see pages 40 and 41.
Directors shareholdings
As at 23 February 2023 the following Directors held shares in the Company:
Lord Ashcroft (Non-Executive Chairman)
2,273,755
Julia Robertson (Group Chief Executive Officer) 
153,910
Angela Entwistle (Non-Executive Director)
13,800 
Mike Ettling (Non-Executive Director)
10,860

Page_52
Impellam Group plc Annual Report and Accounts 2022
Directors’ report continued
Control
The Group has identified Lord Ashcroft as the ultimate 
controlling party as he has influence over more than 50%, but 
less than 75%, of both the shares and voting rights of Impellam 
Group plc and together with being Chairman of Impellam Group 
plc has significant influence over the Group.
Financial risk management
The Group’s objectives and policies relating to financial risk 
management are fully explained in note 29 on pages 114 to 117.
Principal risks
The Board’s assessment of the principal risks and uncertainties, 
the Group’s policy and its mitigations are detailed on pages
28 to 31.
Engagement with colleagues and other 
stakeholders
The Directors have given much focus as to how they engage 
and build relationships with colleagues, suppliers, customers 
and other stakeholders; and how these stakeholders’ interests 
are considered when making significant decisions. The 
Group’s engagement with colleagues and other stakeholders 
is explained in the Stakeholder engagement and Responsible 
business sections of the Strategic report, on pages 32 to 37. 
We actively encourage diversity in the workplace and have a 
wide and varied colleague base with a variety of social and 
ethnic groups represented at all levels of the business. We 
believe that breaking down the barriers that have traditionally 
restricted access to the labour market will encourage job 
opportunities for all. We see it as our responsibility both to 
understand and to address the root causes of gender pay gaps. 
We are pleased that Impellam is leading by example by 
appointing and promoting women into senior roles. We are one 
of only a small number of AIM-listed companies to be led by a 
woman, and, in addition, 43% of our Board members and 44% 
of our senior Leadership Team are women. With this in mind, 
we work hard to help our clients and suppliers achieve their 
diversity objectives. 
The Group is committed to providing all our colleagues with a 
work environment free of discrimination related to sex, race, 
colour, orientation, religion, age, ethnicity, national origin, 
disability or any other inappropriate basis. Applications for 
employment by people with disabilities are considered, like 
all others, bearing in mind the aptitudes of the candidate 
concerned. 
In the event of members of staff becoming disabled, every 
effort is made to ensure that their employment within the Group 
continues and that appropriate adjustments are made. It is our 
policy that the training, career development and promotion of 
people with disabilities should, as far as possible, be the same as 
for all other colleagues.
Strategic report
Information in respect of the Group’s approach to Colleague 
engagement & Communications (including in respect of 
modern slavery), Health & safety, Anti-Bribery, Community and 
Environment including energy and carbon reporting are not 
shown within the Directors’ report because they are presented 
within the Responsible business section of the Strategic report 
on pages 35 and 36.
Annual General Meeting
The Notice of AGM, to be held at 3.00pm on Wednesday 
28 June 2023 at 107-112 Leadenhall Street, London, EC3A 
4AF, is contained in a separate circular to shareholders. It is 
being mailed or otherwise provided to shareholders, after the 
publication of the Annual Report. The notice of meeting sets out 
the resolutions to be proposed at the AGM and gives details of 
the voting record date and proxy appointment deadline for that 
meeting.
Directors’ indemnity provisions
During the year and to the date of these accounts, the 
Company had in force an indemnity provision in favour of one 
or more Directors of the Company against liability in respect of 
proceedings brought by third parties, subject to the conditions 
set out in the Companies Act 2006.
Disclosure of information to auditor
In the case of each Director in office at the date the Directors’ 
report is approved and in accordance with Section 418 of the 
Companies Act 2006:
a.	 so far as the Director is aware, there is no relevant audit 
information of which the Company’s auditor is unaware; and
b.	 he/she has taken all the steps that he/she ought to have 
taken as a Director in order to make himself/herself aware 
of any relevant audit information and to establish that the 
Company’s auditor is aware of that information.
Reappointment of auditor
In accordance with Section 489 of the Companies Act 2006, 
a resolution for the reappointment of BDO LLP as auditor of the 
Company is expected to be proposed at the Annual General 
Meeting being held on 28 June 2023.
Directors’ report
This report was approved by the Board on 27 April 2023 and 
is signed on its behalf by:
Tim Briant
Company Secretary

Page_53
Financial Statements
Corporate Governance
Strategic Report
The Directors are responsible for 
preparing the Annual Report and the 
financial statements in accordance 
with applicable law and regulations. 
Company law requires the Directors to prepare financial 
statements for each financial year. Under that law, the Directors 
have elected to prepare the Group financial statements 
in accordance with UK-adopted International accounting 
standards and the Company financial statements in accordance 
with United Kingdom Generally Accepted Accounting Practice 
(United Kingdom Accounting Standards and applicable law). 
Under company law, the Directors must not approve the 
financial statements unless they are satisfied that they give 
a true and fair view of the state of affairs of the Group and 
Company and of the profit or loss of the Group for that period. 
The Directors are also required to prepare financial statements 
in accordance with the rules of the London Stock Exchange 
for companies trading securities on AIM. In preparing these 
financial statements, the Directors are required to:
a.	 select suitable accounting policies and then apply them 
consistently;
b.	 make judgements and accounting estimates that are 
reasonable and prudent;
c.	 state whether they have been prepared in accordance with 
UK-adopted international accounting standards subject 
to any material departures disclosed and explained in the 
financial statements; and
d.	 prepare the financial statements on the going concern basis 
unless it is inappropriate to presume that the Company will 
continue in business.
The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Company’s 
transactions and disclose with reasonable accuracy at any 
time the financial position of the Company and enable them 
to ensure that the financial statements comply with the 
requirements of the Companies Act 2006. They are also 
responsible for safeguarding the assets of the Company and 
hence, for taking reasonable steps for the prevention and 
detection of fraud and other irregularities.
Website publication
The Directors are responsible for ensuring the Annual Report 
and the financial statements are made available on a website. 
Financial statements are published on the Company’s website 
in accordance with legislation in the United Kingdom governing 
the preparation and dissemination of financial statements, which 
may vary from legislation in other jurisdictions. The maintenance 
and integrity of the Company’s website is the responsibility of 
the Directors. The Directors’ responsibility also extends to the 
ongoing integrity of the financial statements contained therein.
Statement of 
Directors’ responsibilities

Page_54
Impellam Group plc Annual Report and Accounts 2022
Financial statements
55_	 Independent auditor’s report
64_	 Consolidated income statement
65_	 Consolidated statement of comprehensive 
income
66_	 Consolidated balance sheet
67_	 Consolidated statement of changes in 
equity
68_	 Consolidated cash flow statement
69_	 Notes to the consolidated financial 
statements
121_	 Company balance sheet
122_	 Statement of changes in equity
123_	 Notes to the Company balance sheet 
129_	 Alternative performance measures 
131_	 Glossary
133_	 Company information
For more information visit
www.impellam.com

Page_55
Strategic Report
Financial Statements
Corporate Governance
Independent auditor’s report to the members of Impellam Group plc
Opinion on the financial statements
In our opinion:
•	 the financial statements give a true and fair view of the state of the Group’s and of the Parent Company’s affairs as at 30/12/2022 
and of the Group’s profit for the 52-week period then ended;
•	 the Group financial statements have been properly prepared in accordance with UK adopted international accounting standards;
•	 the Parent Company financial statements have been properly prepared in accordance with United Kingdom Generally Accepted 
Accounting Practice; and
•	 the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.
We have audited the financial statements of Impellam Group Plc (the ‘Parent Company’) and its subsidiaries (the ‘Group’) for the 52-
week period ended 30 December 2023 which comprise:
Composition
Financial reporting framework
Group
•	Consolidated Income Statement
•	Consolidated Statement of Comprehensive Income
•	Consolidated Balance Sheet
•	Consolidated Statement of Changes in Equity
•	Consolidated Cash Flow Statement
•	Notes to the consolidated financial statements
•	Alternative performance measures
•	Applicable law and UK adopted 
international accounting standards and, 
as regards the Parent Company financial 
statements, as applied in accordance 
with the provisions of the Companies Act 
2006
Parent Company
•	Company Balance Sheet
•	Company Statement of Changes in Equity
•	Notes to the Company financial statements
•	Applicable law and United Kingdom 
Accounting Standards, including 
Financial Reporting Standard 101 
Reduced Disclosure Framework 
(United Kingdom Generally Accepted 
Accounting Practice)
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our 
responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements 
section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our 
opinion.
Independence
We remain independent of the Group and the Parent Company in accordance with the ethical requirements that are relevant to our 
audit of the financial statements in the UK, including the FRC’s Ethical Standard as applied to listed public interest entities, and we 
have fulfilled our other ethical responsibilities in accordance with these requirements. 
Conclusions relating to going concern
Conclusion
•	In auditing the financial statements, we have concluded that the Directors’ use of the going concern 
basis of accounting in the preparation of the financial statements is appropriate.
•	Based on the work we have performed, we have not identified any material uncertainties relating to 
events or conditions that, individually or collectively, may cast significant doubt on the Group and 
the Parent Company’s ability to continue as a going concern for a period of at least twelve months 
from when the financial statements are authorised for issue. 

Page_56
Impellam Group plc Annual Report and Accounts 2022
Approach
Our evaluation of the Directors’ assessment of the Group and the Parent Company’s ability to 
continue to adopt the going concern basis of accounting included:
•	Reviewing and challenging, through enquiry and consideration of historical performance, key 
assumptions applied by the Directors in preparation of cash flow forecasts, including growth 
assumptions and movements in headcount and base costs, and the Group’s ability to meet working 
capital requirements over the going concern period.
•	Reviewing the Directors’ stress tested forecasts, including the impact of the ‘downside’ scenarios 
on covenant and cash ’headroom’ and consideration of the likelihood of occurrence and feasible 
actions to increase headroom.
•	A check was performed on the mathematical accuracy of the forecasts produced.
•	Review of the Group’s financing agreement effective 17 December 2021 and its key terms and 
covenants. 
•	Evaluation of the Directors’ future plans for the Group and checking these are appropriately 
modelled within the forecasts.
Based on the work we have performed, we have not identified any material uncertainties relating to 
events or conditions that, individually or collectively, may cast significant doubt on the Group and the 
Parent Company’s ability to continue as a going concern for a period of at least twelve months from 
when the financial statements are authorised for issue
Our responsibilities and the responsibilities of the Directors with respect to going concern are 
described in the relevant sections of this report.
Overview
Coverage1
•	77% (2021: 88%) of Net fee income
•	69% (2021: 73%) of Group absolute* adjusted operating profit
•	72% (2021: 70%) of Group absolute* profit before tax
•	82% (2021: 79%) of Group revenue
•	85% (2021: 82%) of Group gross assets
* 	 Absolute refers to the cumulative value of figures regardless of whether it is a positive or negative value.
Key audit matters
Key audit matter
2022
2021
Risk of fraud or cut-off error in revenue recognition on temporary contractor 
revenue and complex accounting on managed service contracts
✓
✓
Compliance with employment laws and regulations
✓
✓
Materiality
 Group financial statements as a whole
£3.8m (2021: £1.45m) based on 1.2% of net fee income (Gross profit) (2021: 5.0% of the average of 
adjusted operating profit). 
1	
These are areas which have been subject to a full scope audit.
An overview of the scope of our audit
Our Group audit was scoped by obtaining an understanding of the Group and its environment, including the Group’s system 
of internal control, and assessing the risks of material misstatement in the financial statements. We also addressed the risk of 
management override of internal controls, including assessing whether there was evidence of bias by the Directors that may have 
represented a risk of material misstatement.
We designed an audit strategy to obtain the required audit assurance for each component for the purposes of our Group audit 
opinion (ISA 600 (UK)). Components were scoped in to address aggregation risk and to ensure sufficient coverage was obtained 
of Group balances on which to base our audit opinion. The percentage coverage of key financial statement areas by our audit 
procedures is summarised graphically below and then detailed in the following table.
Independent auditor’s report to the members of Impellam Group plc 
continued

Page_57
Strategic Report
Financial Statements
Corporate Governance
Absolute adjusted
operating profit
Net Fee Income
Significant components
Absolute profit
before tax
Revenue
69%
77%
24%
14%
9%
7%
72%
21%
7%
82%
10%
8%
Specified audit procedures
Analytical review
Significant components
•	We identified eight significant components, which were subject to full scope audit 
procedures.
•	Three of the full scope audits of significant components were performed by component 
auditors, under the direction and supervision of the Senior Statutory Auditor; who issued 
detailed instructions, reviewed component audit files and attended local audit close 
meetings.  All significant components were audited by BDO LLP utilising the Group audit 
team and UK component auditors, other than one component, which was audited by a BDO 
member firm in the US. 
Specified audit procedures
•	Specified audit procedures were performed to address the risk of material misstatement 
arising from key balances in non-significant components, with testing performed on all 
material balances within these components.
•	All testing was performed by BDO LLP, other than for the components in Australia, which 
were performed by a BDO member firm in Australia. All testing was under the direction 
and supervision of the Senior Statutory Auditor via detailed instructions and via review of 
selected working papers on significant risk areas.
•	This specific scope testing was performed on components that contribute 14% (2021: 8%) 
of Net fee income, 24% (2021: 21%) of the Group Absolute Adjusted Operating Profit, 21% 
(2021: 25%) of the Group Absolute Profit before Tax, 10% (2021: 16%) of the Group revenue 
and 11% (2021: 15%) of Group Gross Assets.
Remaining components
•	All other components, not included in the above, were scoped in for analytical review 
procedures to confirm our conclusion that there were no significant risks of material 
misstatement of the aggregated financial information.
Parent Company and 
consolidation
•	The Parent Company is located in the UK and was audited by the Group audit team. 
The Parent Company is treated as a significant component for the Group.
•	The Group audit team have performed testing of the consolidation and related consolidation 
adjustments posted in preparation of the Group financial statements.

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Impellam Group plc Annual Report and Accounts 2022
Our involvement with component auditors
For the work performed by component auditors, we determined the level of involvement needed in order to be able to conclude 
whether sufficient appropriate audit evidence has been obtained as a basis for our opinion on the Group financial statements as a 
whole. Our involvement with component auditors included the following:
We assessed the competence and independence of the component auditors. Direction and supervision over their work 
performed was also provided by the Group audit team through group audit instructions. We attended the component auditors’ 
planning and completion meetings. The Group audit team reviewed the work of the component auditors in order to gain comfort 
over the audit of the significant components, specified audit procedures on specific scope entities, and reviews over the 
remaining insignificant components.
Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial 
statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to 
fraud) that we identified, including those which had the greatest effect on: the overall audit strategy, the allocation of resources 
in the audit, and directing the efforts of the engagement team. These matters were addressed in the context of our audit of the 
financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.
Key audit matter
Description
How we addressed the key audit matter in the audit
Risk of fraud or 
cut-off error in 
revenue recognition 
on temporary 
contractor revenue 
and complex 
accounting on 
managed service 
contracts
The accounting 
policy and related 
disclosures are 
shown in note 2, 3 
and 16
•	The risk of fraudulent revenue 
recognition arises from revenue in 
relation to temporary contractors 
and permanent placements. 
Management applies judgements 
and estimates concerning the 
completeness, accuracy and cut-
off of revenue around the period 
end, therefore a risk of material 
misstatement exists either through 
error or in order to meet financial 
targets or performance related 
bonuses.
•	The risk of erroneous revenue 
recognition arises from complex 
accounting on rebates related 
to managed service contracts. 
Accounting and potential 
understatement of these rebate 
agreements could result in a material 
error within the revenue stated for 
the period.
•	This results in the cut-off of 
temporary revenue and complex 
accounting on Managed Service 
Contracts being assessed as 
a significant risk of material 
misstatement and a key audit matter.
Temporary contractor revenue
•	To address the risk around cut-off of revenue, on a sample basis, 
revenue around the period end was tested against underlying 
supporting documentation, such as engagement letters, timecards, 
payments to temporary workers and monies received from the 
clients to check revenue was recognised in the correct period.
•	We recalculated late timecard accrued revenue and cost based 
on timecards submitted after period end that relate to services 
provided in the period with historical trends. 
•	The completeness of revenue was tested by sampling timecards 
around period end and tracing them to the revenue and accrued 
income and checking they have been recognised in the correct period.
•	A sample of credit notes raised after the period end that relate to 
the FY22 period were reviewed in order to assess the validity of 
the sales invoices raised in the financial period.
Complex accounting on Managed Service Contracts
•	Revenue recognition on a sample of Managed Services 
Contracts was assessed for compliance with IFRS 15 Revenue 
from Contracts with Customers recognition requirements, with 
a specific focus on the principal v agent treatment of the whole 
arrangement or specific service elements therein.
•	The period end rebate liability was further analysed against 
the prior period’s rebate liability in order to understand key 
movements in rebates and form an expectation on the liability 
position at the period end.
•	A sample of rebates were recalculated using the terms of the 
supplier contracts and/or correspondences and volume of 
placements obtained from the information held on the audited 
entity’s system.
Key observations 
From the work performed, we did not identify any evidence that 
temporary or managed service revenue has not been recognised in 
the correct period or at the correct value.
The judgements and estimates applied were consistent with our 
expectations.
Independent auditor’s report to the members of Impellam Group plc 
continued

Page_59
Strategic Report
Financial Statements
Corporate Governance
Key audit matter
Description
How we addressed the key audit matter in the audit
Compliance with 
employment laws 
and regulations
The accounting 
policy and related 
disclosures are 
shown in note 2 
and 21
•	The Group is subject to both 
local and international legal and 
regulatory requirements that vary 
between the different industries 
and jurisdictions that the Group 
operates. The Group has an in-house 
legal team who assist management 
in the determination of its financial 
obligations.
•	The Group has recorded a number 
of balances in relation to its ongoing 
obligations to comply with the 
regulatory and legal environment 
– varying levels of judgement are 
required to estimate the impact of 
these on the financial statements.
•	The key areas of compliance relate 
to workers’ rights, such as PAYE 
underpayment, national minimum 
wage,Fair Labour Standards Act 
(USA) and holiday pay.
•	Provisions have been made for 
the expected cost of settling 
these matters, these are inherently 
judgemental.
•	Any non-compliance may result 
in fines, unrecorded liabilities and 
reputational damage to the Group.
•	The compliance with employment 
laws and regulations has been 
assessed as a significant risk of 
material misstatements and related 
disclosures and a key audit matter.
•	We held meetings with the Group’s legal counsel to understand 
areas of non-compliance with laws or regulation and the progress 
of any significant ongoing legal areas.
•	We obtained confirmation from external counsel concerning any 
potential claims or areas of non-compliance. 
•	The outcome of prior period claims has been evaluated against 
the current period provisions settlements to gain assurance over 
the historical reliability and completeness of the liability.
•	We assessed by brand, the Group’s policies and practices 
in relation to holiday pay, in the context of relevant legal 
requirements. We reviewed the basis and appropriateness of 
holiday pay accruals and level of payout by sampling contractors 
and employees to underlying contracts and system generated 
reports.
•	We assessed the Group’s control environment around national 
minimum wage compliance and made enquires to assess areas of 
potential exposure, inspecting and assessing correspondence and 
management’s expert assessment of exposure.
•	We assessed the appropriateness of the disclosures covering 
provisions, estimates and judgements within the financial 
statements from our work performed.
Key observations 
We did not identify, either from external or internal sources, any 
material compliance issues not already included in the provisions.
Based on the work performed, we did not identify any inappropriate 
judgements or estimates made by management, all provisions fell 
within our range of potential outcomes.
We did not identify any disclosure deficiencies in relation to notes 
2 and 21 that describes the degree of inherent uncertainty in the 
assumptions and estimates used in assessing the value of associated 
non-compliance provisions.
Our application of materiality
We apply the concept of materiality both in planning and performing our audit, and in evaluating the effect of misstatements. We 
consider materiality to be the magnitude by which misstatements, including omissions, could influence the economic decisions of 
reasonable users that are taken on the basis of the financial statements. 
In order to reduce to an appropriately low level the probability that any misstatements exceed materiality, we use a lower materiality 
level, performance materiality, to determine the extent of testing needed. Importantly, misstatements below these levels will 
not necessarily be evaluated as immaterial as we also take account of the nature of identified misstatements, and the particular 
circumstances of their occurrence, when evaluating their effect on the financial statements as a whole. 

Page_60
Impellam Group plc Annual Report and Accounts 2022
Based on our professional judgement, we determined materiality for the financial statements as a whole and performance 
materiality as follows:
Group materiality
2022
2021
Materiality
£3.8m
£1.45m
Basis
1.2% of Net Fee Income (Gross profit)
5.0% of Adjusted Operating Profit2
Rationale
During the period, we have reconsidered the most appropriate benchmark on which to set materiality 
and this has resulted in a change to the benchmark. We consider Net Fee Income (Gross profit) 
to be the most appropriate benchmark as it is less volatile than Adjusted Operating Profit, in a low 
margin / high volume business such as the Group, and it is also a key measure of trading activities for 
stakeholders. In setting our materiality percentage of Net Fee Income, we have benchmarked against 
recruitment company peers, using a variety of income statement metrics, to derive an appropriate 
materiality metric and value. 
Performance 
Materiality
£2,660k
£1,015k
Measure
70% of Materiality
70% of Materiality
Application
Based on history of adjustments and an assessment of the aggregated risk. 
2	 (See page 129 for definition)
Parent company materiality
2022
2021
Materiality
£2.09m
£1.38m
Basis
95% Group materiality
Rationale
Calculated as a percentage of the Group materiality given the assessment of the aggregation risk.
Performance 
Materiality
£1,460k
£964k
Measure
70% of Materiality
70% of Materiality
Application
Based on history of adjustments and an assessment of the aggregated risk.
Component materiality
We set materiality for each component of the Group based on a percentage of between 10% (2021: 12%) and 95% (2021: 95%) of 
Group materiality dependent on the size and our assessment of the risk of material misstatement of that component.  Significant 
component materiality ranged from £377k (2021: £170k) to £1.19m (2021: £1.38m). In the audit of each significant component, we 
further applied performance materiality levels of 70% (2021: 70%) of the component materiality to our testing to ensure that the risk 
of errors exceeding component materiality was appropriately mitigated.
Reporting threshold 
We agreed with the Audit Committee that we would report to them all individual audit differences in excess of £190k (2021:£58k). 
We also agreed to report differences below this threshold that, in our view, warranted reporting on qualitative grounds.
Independent auditor’s report to the members of Impellam Group plc 
continued

Page_61
Strategic Report
Financial Statements
Corporate Governance
Other information
The directors are responsible for the other information. The other information comprises the information included in the Annual 
Report and Accounts other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements 
does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form 
of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other 
information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise 
appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required 
to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have 
performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.
We have nothing to report in this regard.
Other companies act 2006 reporting
Based on the responsibilities described below and our work performed during the course of the audit, we are required by the 
Companies Act 2006 and ISAs (UK) to report on certain opinions and matters as described below.
Strategic report and 
Directors’ report 
In our opinion, based on the work undertaken in the course of the audit:
•	the information given in the Strategic report and the Directors’ report for the financial period for 
which the financial statements are prepared is consistent with the financial statements; and
•	the Strategic report and the Directors’ report have been prepared in accordance with applicable 
legal requirements.
In the light of the knowledge and understanding of the Group and Parent Company and its 
environment obtained in the course of the audit, we have not identified material misstatements in the 
Strategic report or the Directors’ report.
Matters on which we 
are required to report by 
exception
We have nothing to report in respect of the following matters in relation to which the Companies Act 
2006 requires us to report to you if, in our opinion:
•	adequate accounting records have not been kept by the Parent Company, or returns adequate for 
our audit have not been received from branches not visited by us; or
•	the Parent Company financial statements are not in agreement with the accounting records and 
returns; or
•	certain disclosures of Directors’ remuneration specified by law are not made; or
•	we have not received all the information and explanations we require for our audit.
Responsibilities of directors
As explained more fully in the statement of Directors’ responsibilities, the Directors are responsible for the preparation of the 
financial statements and for being satisfied that they give a true and fair view, and for such internal control as the Directors 
determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to 
fraud or error.
In preparing the financial statements, the Directors are responsible for assessing the Group’s and the Parent Company’s ability 
to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of 
accounting unless the Directors either intend to liquidate the Group or the Parent Company or to cease operations, or have no 
realistic alternative but to do so.

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Impellam Group plc Annual Report and Accounts 2022
Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material 
misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a 
high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material 
misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, 
they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.
Extent to which the audit was capable of detecting irregularities, including fraud
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our 
responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our 
procedures are capable of detecting irregularities, including fraud is detailed below:
Non-compliance with laws and regulations
Based on:
•	 Our understanding of the Group and the industry in which it operates;
•	 Discussion with management and those charged with governance and those responsible for legal and compliance procedures; and
•	 Obtaining and understanding of the Group’s policies and procedures regarding compliance with laws and regulations
we considered the significant laws and regulations to be the reporting framework (UK adopted international accounting standards, 
UK GAAP and the Companies Act 2006), labour regulations and tax laws in key territories which the Group operates. 
Our procedures in respect of the above included:
•	 Review of minutes of meeting of those charged with governance for any instances of non-compliance with laws and regulations;
•	 Review of correspondence with regulatory and tax authorities for any instances of non-compliance with laws and regulations;
•	 Review of financial statement disclosures and agreeing to supporting documentation;
•	 Involvement of tax specialists in the audit; and
•	 Review of legal expenditure accounts to understand the nature of expenditure incurred.
For further details, please see the Key Audit Matter titled “Compliance with employment laws and regulations” earlier in this report.
Fraud
We assessed the susceptibility of the financial statements to material misstatement, including fraud. Our risk assessment 
procedures included:
•	 Enquiry with management, those charged with governance and the Audit Committee regarding any known or suspected 
instances of fraud;
•	 Obtaining an understanding of the Group’s policies and procedures relating to:
	– Detecting and responding to the risks of fraud; and 
	– Internal controls established to mitigate risks related to fraud. 
•	 Review of minutes of meeting of those charged with governance for any known or suspected instances of fraud;
•	 Discussion amongst the engagement team as to how and where fraud might occur in the financial statements;
•	 Performing analytical procedures to identify any unusual or unexpected relationships that may indicate risks of material 
misstatement due to fraud; and
•	 Considering remuneration incentive schemes and performance targets and the related financial statement areas impacted by these.
Based on our risk assessment, we considered the areas most susceptible to fraud to be compliance with employment laws and 
regulations and revenue recognition on temporary contractor revenue and complex contract accounting on managed service 
contracts as set out in the key audit matters section.
Independent auditor’s report to the members of Impellam Group plc 
continued

Page_63
Strategic Report
Financial Statements
Corporate Governance
Our procedures in respect of the above included:
•	 Testing a sample of journal entries throughout the year, which met a defined risk criteria, by agreeing to supporting 
documentation;
•	 Testing compliance with employment laws and regulations:
•	 Assessing significant estimates made by management for bias; and
•	 Key areas of estimation uncertainty or judgement, for example; recoverability of trade receivables, valuation of accrued income 
at period-end, revenue recognition on temporary contractor revenue and complex contract accounting on managed service 
contracts.
We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team members 
including component engagement teams who were all deemed to have appropriate competence and capabilities and remained 
alert to any indications of fraud or non-compliance with laws and regulations throughout the audit. For component engagement 
teams, we also reviewed the result of their work performed in this regard.
Our audit procedures were designed to respond to risks of material misstatement in the financial statements, recognising that the 
risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud 
may involve deliberate concealment by, for example, forgery, misrepresentations or through collusion. There are inherent limitations 
in the audit procedures performed and the further removed non-compliance with laws and regulations is from the events and 
transactions reflected in the financial statements, the less likely we are to become aware of it.
A further description of our responsibilities is available on the Financial Reporting Council’s website at: www.frc.org.uk/
auditorsresponsibilities.  This description forms part of our auditor’s report.
Use of our report
This report is made solely to the Parent Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies 
Act 2006. Our audit work has been undertaken so that we might state to the Parent Company’s members those matters we are 
required to state to them in an auditor’s report and for no other purpose.  To the fullest extent permitted by law, we do not accept 
or assume responsibility to anyone other than the Parent Company and the Parent Company’s members as a body, for our audit 
work, for this report, or for the opinions we have formed.
Mark Cardiff (Senior Statutory Auditor)
For and on behalf of BDO LLP, Statutory Auditor
London, UK 
27 April 2023
BDO LLP is a limited liability partnership registered in England and Wales (with registered number OC305127).

Page_64
Impellam Group plc Annual Report and Accounts 2022
Notes
30 December
2022
£m
Re-presented (note 10)
31 December
2021
£m
Revenue
3
1,947.4
1,580.3
Cost of sales
(1,742.5)
(1,419.3)
Gross profit
204.9
161.0
Administrative expenses
(183.9)
(147.3) 
Operating profit
3 & 4 
21.0
13.7
Operating profit before impairments, amortisation of brand value and customer 
relationships
3
27.8
20.1
Amortisation of brand value and customer relationships
14
(6.8)
(6.4) 
Operating profit 
3 & 4 
21.0
13.7
Finance income
6 
0.1
0.2 
Finance expense 
7 
(5.0)
(4.1) 
Profit before tax
16.1
9.8
Tax charge
8 
(1.4)
(6.5)
Profit from continuing operations
14.7
3.3
Profit from discontinued operations, net of tax
10
10.5
5.0
Profit for the period
25.2
8.3
Profit for the period attributable to:
Equity holders of the Parent Company
25.0
8.2
Non-controlling interest
26
0.2
0.1 
25.2
8.3
Earnings per share
9
Total profit attributable to equity holders of the Parent Company:
– basic
55.9p
18.3p
– diluted
55.9p
18.3p
Earnings per share
9
Continuing profit attributable to equity holders of the Parent Company:
– basic
32.6p
7.3p
– diluted
32.6p
7.3p
Consolidated income statement
For the 52 weeks ended 30 December 2022

Page_65
Strategic Report
Financial Statements
Corporate Governance
Notes
30 December 
2022
£m
31 December 
2021
£m
Profit for the period
25.2
8.3
Other comprehensive income:
Items that may be subsequently reclassified into income:
Foreign currency translation differences – foreign operations
25
14.0
(1.4)
Reduction in non-controlling interests
26
–
(0.3)
Total comprehensive income for the period, net of tax
39.2
6.6
Total comprehensive income for the period attributable to: 
Equity holders of the Parent Company
39.0
6.6
Non-controlling interest
26
0.2
–
39.2
6.6
Consolidated statement of comprehensive income
For the 52 weeks ended 30 December 2022

Page_66
Impellam Group plc Annual Report and Accounts 2022
Notes
30 December 
2022
£m
31 December 
2021
£m
Non-current assets
Property, plant and equipment
11
3.4
4.2
Right-of-use assets
12
9.1
15.9
Goodwill
13
109.5
128.9
Other intangible assets
14
49.8
85.3
Financial assets
15
1.0
1.7
Deferred tax assets
22
3.2
8.3
Trade and other receivables
16
0.7
0.9
176.7
245.2
Current assets
Trade and other receivables
16
636.8
605.5
Tax receivable
4.0
0.9
Assets held for sale
10
171.2
–
Cash and cash equivalents
17
112.4
90.9
924.4
697.3
Total assets
1,101.1
942.5
Current liabilities
Short-term borrowings
19
–
0.1
Lease liabilities
12
3.0
5.1
Trade and other payables
18
677.7
568.7
Tax payable
0.4
0.7
Liabilities held for sale
10
87.1
–
Provisions
21
2.0
8.3
770.2
582.9
Net current assets
154.2
114.4
Non-current liabilities
Long-term borrowings
20
77.8
101.9
Lease liabilities
12
6.9
11.4
Provisions
21
1.7
3.8
Deferred tax liabilities
22
7.7
18.7
94.1
135.8
Total liabilities
864.3
718.7
Net assets
236.8
223.8
Equity
Issued share capital
23
0.5
0.5
Share premium account
23
30.1
30.1
30.6
30.6
Other reserves
25
130.9
116.9
Retained earnings
75.0
76.2
Total equity attributable to equity holders of the Parent Company
236.5
223.7
Non-controlling interest
26
0.3
0.1
Total equity
236.8
223.8
The consolidated financial statements of Impellam Group plc (registered number: 06511961) on pages 64 to 119 were approved by 
the Board on 27 April 2023.
Tim Briant
Chief Financial Officer
Consolidated balance sheet
As at 30 December 2022

Page_67
Strategic Report
Financial Statements
Corporate Governance
Total share 
capital and 
share premium
(note 23)
£m
Other reserves
(note 25)
£m
Retained 
earnings
£m
Total equity 
attributable to 
equity owners 
of the parent
£m
Non-controlling
interest
(note 26)
£m
Total 
equity
£m
2 January 2021
30.6
118.3
70.2
219.1
(0.3)
218.8
Profit for the period
–
–
8.2
8.2
0.1
8.3
Other comprehensive income from reducing the 
NCI component (note 26)
–
–
(0.3)
(0.3)
0.3
–
Other comprehensive income from foreign currency 
translation (note 25)
–
(1.4)
–
(1.4)
–
(1.4)
Total comprehensive income in period
–
(1.4)
7.9
6.5
0.4
6.9
Transactions with owners, recorded directly in equity
Purchase and cancellation of own shares (note 23)
–
–
(1.9)
(1.9)
–
(1.9)
31 December 2021
30.6
116.9
76.2
223.7
0.1
223.8
1 January 2022
30.6
116.9
76.2
223.7
0.1
223.8
Profit for the period
–
–
25.0
25.0
0.2
25.2
Other comprehensive income from foreign currency 
translation (note 25)
–
14.0
–
14.0
–
14.0
Total comprehensive income in period
–
14.0
25.0
39.0
0.2
39.2
Transactions with owners, recorded directly in equity
Dividends (note 24)
–
–
(25.0)
(25.0)
–
(25.0)
Purchase and cancellation of own shares (note 23)
–
–
(1.2)
(1.2)
–
(1.2)
30 December 2022
30.6
130.9
75.0
236.5
0.3
236.8
Consolidated statement of changes in equity
For the 52 weeks ended 30 December 2022

Page_68
Impellam Group plc Annual Report and Accounts 2022
Notes
30 December 
2022
£m
Re-presented 
31 December 
2021
£m
Cash flows from operating activities
Profit before tax – continuing operations
16.1
9.8
Profit before tax – discontinued operations
13.2
5.6
Adjustments for:
Depreciation of property, plant and equipment
11
2.6
2.4
Amortisation of right-of-use assets
12
5.5
7.0
Amortisation of other intangible assets
14
14.9
15.1
Impairment of asset held for sale
10
1.9
–
Loss / (profit) on disposal of property, plant and equipment
4
0.2
(0.2)
Gain on disposal of discontinued operations
10
(4.6)
–
Finance income
6
(0.1)
(0.2)
Finance expense
7
5.2
4.3
54.9
43.8
(Increase) in trade and other receivables
(111.7)
(46.0)
Increase in trade and other payables
136.3
12.1
(Decrease) / increase in provisions
21
(3.0)
2.0
Cash from operations
76.5
11.9
Tax paid
(7.4)
(1.7)
Net cash from operating activities
69.1
10.2
Cash flows from investing activities
Cash flow from disposal of operations, net of cash
10
15.4
–
Purchase of property, plant and equipment
11
(3.3)
(1.5)
Purchase of intangible assets
14
(8.0)
(4.3)
Receipt from lease debtors
28
–
1.7
Decrease in other financial assets
15
0.7
–
Interest received
6
0.1
0.2
Net cash inflow / (utilised) on investing activities
4.9
(3.9)
Cash flows from financing activities
Drawdown of short-term borrowings
28
151.2
292.0
Repayment of short-term borrowings
28
(175.3)
(308.7)
Increase in overdraft
28
0.4
1.0
Dividends paid
24
(25.0)
–
Purchase and cancellation of own shares
23
(1.2)
(1.9)
Interest paid on lease liabilities
(0.4)
(0.6)
Interest paid on borrowings
(4.5)
(3.5)
Repayment of lease liabilities
28
(5.5)
(8.9)
Net cash (outflow) from financing activities
(60.3)
(30.6)
Net increase / (decrease) in cash and cash equivalents
13.7
(24.3)
Opening cash and cash equivalents
90.9
117.9
Effect of foreign exchange rate movements
28
7.8
(2.7)
Closing cash and cash equivalents
17
112.4
90.9
Consolidated cash flow statement
For the 52 weeks ended 30 December 2022

Page_69
Strategic Report
Financial Statements
Corporate Governance
1. Corporate information
The financial statements of Impellam Group plc and all of its subsidiaries (‘the Group’) for the 52 weeks ended 30 December 
2022 were authorised for issue by the Board of Directors on 14 April 2022 and the balance sheet was signed on behalf of the 
Board by Tim Briant.
The Group provides staffing solutions, human capital management and outsourced people-related services from offices located in 
the UK, Ireland, North America, mainland Europe, Australia and New Zealand.
Impellam Group plc (‘the Company’) is a public limited company incorporated and registered in England and Wales and domiciled 
in the UK under the Companies Act 2006 with a listing on the London Stock Exchange, trading on AIM.
Its registered office is located at:
800 The Boulevard 
Capability Green 
Luton
Bedfordshire LU1 3BA 
United Kingdom
2. Summary of significant accounting policies
Basis of preparation and going concern
The consolidated financial statements have been prepared on a going concern basis in accordance with UK adopted international 
accounting standards. In coming to their conclusion the Directors have considered the Group’s profit and cash flow plans for the 
coming period, together with outline projections for 2024 and 2025. At the end of the period the Group had a net cash position 
of £30.3m (excluding IFRS 16 lease liabilities) and has a further £105.0m available to drawdown on the Group’s revolving credit 
facility (see note 29). Following the sale of the Regional Specialist Staffing and Healthcare businesses in March 2023 the Group’s 
revolving credit facility was reduced by £50m to £132.5m in line with the revised projections of the Group’s activities. The amount 
of borrowing required to fund the Group’s activities is determined based on these projections, together with expected returns to 
shareholders and planned capital expenditure. Also considered is the projection of compliance with the financial covenants implied 
by these plans. In addition, these figures are tested for sensitivity to possible changes to the economic environments in which the 
Group operates. The Group has no operations in Ukraine or surrounding regions and therefore there is no direct impact on the 
Group’s trading, however, any indirect impact such as a worsening in economic conditions, would represent such a sensitivity. 
The impact on Group liquidity and covenants of each of these sensitivities is then considered together with the likelihood of each 
of these occurring either individually or in combination. Given this analysis, the Directors have determined that there are no likely 
downside scenarios which would cause the Group a concern.
The financial statements have been prepared on the historical cost basis except where otherwise identified and as modified for the 
revaluation of certain financial assets at fair value through the income statement. The principal accounting policies adopted are set 
out below. The financial statements are presented in Pound Sterling and all values are rounded to the nearest £0.1 million except 
where otherwise indicated. Foreign operations are included in accordance with note 2(C) below.
Any references to 2022 in these statements refer to the 52-week financial period ended 30 December 2022. Any references to 
2021 in these statements refer to the 52-week financial period ended 31 December 2021.
Basis of consolidation
The consolidated financial statements comprise the financial statements of the Group as at 30 December 2022. The financial 
statements of subsidiaries are prepared for the same reporting period as the Parent Company. Each company, including the 
parent, uses locally applicable generally accepted accounting practice (‘GAAP’) for the preparation of their individual financial 
statements. Adjustments are made to bring these into line with the IFRS policies adopted by the Group, as required. Subsidiaries are 
consolidated from the date on which the Group obtains control using the acquisition method and cease to be consolidated from 
the date on which the Group ceases its control. Accounting policies have been applied consistently.
A component of the Group’s business is classified as a discontinued operation if the operations and cash flows of the component 
can be clearly distinguished, operationally and for financial reporting purposes, from the rest of the Group and if the component 
either has been or is classified as held for sale, and:
•	 represents a separate major line of business or geographical area of operations;
•	 is part of a single co-ordinated plan to dispose of a separate major line of business or geographical area of operations; or
•	 is a subsidiary acquired exclusively with a view to resale.
Notes to the consolidated financial statements
For the 52 weeks ended 30 December 2022

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Impellam Group plc Annual Report and Accounts 2022
2. Summary of significant accounting policies continued
When an operation is classified as a discontinued operation the consolidated income statement is re-presented as if the operation 
has been classified as such from the start of the comparative year.
A) Changes in accounting policies and disclosures
New standards, amendments and interpretations effective in financial year 2022
•	 Property, Plant and Equipment: Proceeds before intended use – Amendments to IAS 16
•	 Reference to the Conceptual Framework – Amendments to IFRS 3
•	 Covid-19-Related Rent Concessions beyond 30 June 2021 – Amendment to IFRS 16 Leases
•	 Onerous Contracts – Cost of Fulfilling a Contract – Amendments to IAS 37
•	 Annual Improvements to IFRS Standards 2018-2020
The above amendment has not materially impacted the Group’s results. The Group adopted Covid-19-related Rent Concessions – 
Amendments to IFRS 16 in the period ended 1 January 2021.
Standards and interpretations to existing standards that are not yet effective and have not been early adopted by the Group
The following new standards and interpretations to existing standards have been published that are mandatory for the Group’s 
future accounting and effective for the Group as follows, which are all effective for periods starting on or after 30 December 2022 
or later periods:
•	 Definition of Accounting Estimates – Amendments to IAS 8
•	 Deferred Tax related to Assets and Liabilities arising from a Single Transaction – Amendments to IAS 12
•	 Classification of Liabilities as Current or Non-current – Amendments to IAS 1
•	 IFRS 17 Insurance contracts
•	 Disclosure of Accounting Policies – Amendment to IAS1 and IFRS Practice Statement 2
•	 Lease Liabilities in a Sale and Leaseback – Amendment to IFRS 16
•	 Non-current Liabilities with Covenants (Amendments to IAS 1)
The above standards and interpretations are not expected to materially impact the Group’s results.
B) Significant accounting judgements and estimates
In applying the Group’s accounting policies, the following judgements and estimates have been made that may have a significant 
effect on the amounts recognised in the financial statements in the current or future years:
i) Judgements
Agent versus principal
The Group assesses whether it is acting as agent or principal depending on whether the client has a direct relationship with the 
Group, whether the Group has the primary responsibility for providing the services and whether the Group contracts directly 
with either the worker placed or any other recruitment agency. Account is also made of the degree of latitude the Group has in 
establishing the charging rates with all parties.
Where the Group provides a Managed Service, in which it acts as agent for the client (which is mainly Managed Services 
contracts), the amount of revenue recognised is limited to the management fee receivable for that service after making provision 
for any losses foreseen, volume rebates and amounts payable under gain-share arrangements rather than the full amount invoiced. 
Trade receivables and payables related to these sales are recorded at full invoice value.
Lease end dates
IFRS 16 Leases requires a lessee to determine whether it is reasonably certain: to exercise an option to extend the term of the lease; 
to exercise an option to purchase the underlying asset at the end of the lease; or not to exercise an option to terminate the lease 
early. The Group makes this assessment to derive an expected lease term, which may not be the same as the contractual term of 
the lease. This has led to a level of judgement over the leases in our portfolio on the expected lease termination date. Depending on 
the circumstances of the individual lease, the Group has taken either the break date (for those circumstances where the Group is 
reasonably certain to exercise the break), the actual lease end date or an estimate of how long the Group will stay in a property for 
those leases which have been held over at the end of the year.
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_71
Strategic Report
Financial Statements
Corporate Governance
Ageing of borrowing
The Group has signed up to a revolving credit facility which is committed until at least December 2024 (note 29). Borrowings made 
under this facility are over a set period, which is usually less than a year, but are available to be renewed as and when they fall due. 
The Group assesses if any element of this borrowing would be due in less than one year based upon optimal cash holding positions 
and planned repayments of the debt, in total, over the coming 12 months.
Deferred tax asset recoverability
The carrying amount of deferred income tax assets is reviewed at each balance sheet date and reduced to the extent that it is no 
longer probable that sufficient taxable profit will be available to allow all or part of the deferred income tax asset to be utilised. 
Unrecognised deferred income tax assets are reassessed at each balance sheet date and are recognised to the extent that it has 
become probable that future taxable profit will allow the deferred tax asset to be recovered.
Software
Capitalised software costs are amortised from when the relevant software is ready and available for use. This requires judgement 
over when software has exited the testing phase and is normally determined by how many of the planned users have been migrated 
to the new platform. All costs relating to the ‘research’ phase of the software development cycle, together with costs not separately 
identifiable and attributable to particular program development, are expensed directly to administrative expenses in the income 
statement in the period in which they are incurred. Some software can be treated as “Software as a service” and so expensed as the 
service is provided rather than capitalised on spend and amortised over the useful economic life. The Group assesses the treatment 
of such software on a case-by-case basis with reference to facts including whether the right to transfer the software to another 
platform or to control the method of operation is within the control of the Group.
Post year end disposal of Regional Staffing Services and Healthcare divisions
On 30 January 2023 the Group announced the disposal of the Regional Staffing Services and Healthcare divisions to Twenty20 
Capital and consider this to be an asset held for sale and a discontinued operation at the end of the period (note 10). Under IFRS 
5, there are certain criteria that are required to be met to allow a subsidiary to be considered to be Held for Sale. The Directors 
have considered the criteria in IFRS 5 and have noted that these had been met at the period end and that the sale was determined 
to be highly probable at 16 December 2022 and exercised significant judgement over the determination of this date. As such, the 
Directors have considered that the transaction did meet the criteria of Held for Sale at the end of the financial period. The timing 
of the held for sale determination had not been made earlier in the period as discussions had been continuing to complete the 
transaction and it was only on 16 December 2022 that sufficient progress had been made across the majority of points that the 
Directors considered that the deal could be described as highly probable and was the date by which it was expected that the 
sale would complete within one year and without any significantly changes or the plan being withdrawn. Had this determination 
been made at the start of October 2022, which was the start of the purchaser’s due diligence process and so the earliest date 
considered for this determination,  then under IFRS 5 certain accounting entries would have not been made, including up to £1.5m 
of depreciation and amortisation which would have not been recognised.
ii) Estimates
Impairment of goodwill and other intangible assets
The Group determines whether goodwill and other intangible assets are permanently impaired on an annual basis or otherwise 
when changes in events or situations indicate that the carrying value may not be recoverable. This requires an estimation of the 
recoverable amount of the cash-generating unit to which the assets are allocated. Estimating the value-in-use requires the Group 
to make an estimate of the future cash flows from the cash-generating unit and also to choose a suitable discount rate in order to 
calculate the present value of those cash flows. More details of the carrying value and impairment review, including sensitivities, are 
given in notes 13 and 14.
Allocation of goodwill to disposed divisions
Some of the divisions that have been either disposed of during the period or after the period end are part of larger cash-generating 
units, at which level goodwill is allocated.  As such, the Group has had to estimate the amount of goodwill which has been disposed 
of as part of this transaction.  This estimation has been done by using profit ratios which the directors believe give the best 
approximation to the cash flows of the disposed divisions.
Legal provision
The Group measures and recognises provisions related to pending litigation or other outstanding claims subject to negotiated 
settlement, mediation and arbitration. A significant level of estimation is required to quantify the possible ranges of financial 
settlement. Due to the inherent uncertainty in this evaluation process, actual losses may be different from the originally estimated 
provision (see note 21).

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Impellam Group plc Annual Report and Accounts 2022
2. Summary of significant accounting policies continued
Lease interest rates
The Group has estimated the interest rates implicit in the lease when calculating the lease liability and related right-of-use 
asset under IFRS 16 Leases. Unless stipulated clearly when taking on the liability, the Group uses an incremental borrowing rate 
calculation to determine the relevant rate. Consideration is taken over the term of the lease, the credit risk of the acquirer and any 
specific risks relating to the assets acquired by an individual lease.
C) Currencies and foreign currency translation
The functional and presentational currency of the Company and its UK subsidiaries is Pound Sterling. Foreign operations are located 
mainly in North America, Europe, Australia and New Zealand, which use their local currencies as their functional currencies.
On consolidation, at the reporting date, the assets and liabilities of the Group’s foreign operations are translated into the 
presentation currency of the Group at rates ruling on the balance sheet date. Income and expense items are translated at average 
exchange rates monthly during the reporting period, as this is considered a reasonable approximation to actual translated rates.
The exchange differences arising from this retranslation are recognised in the Consolidated Statement of Other Comprehensive 
Income and accumulated to a foreign currency translation reserve in equity.
Transactions in foreign currencies are initially recorded in the functional currency using the rate of exchange ruling at the date of the 
transaction. At each balance sheet date, monetary assets and liabilities that are denominated in foreign currencies are retranslated 
at the rates prevailing on the balance sheet date. All differences are taken to the income statement.
Non-monetary items that are measured in terms of historical cost in a foreign currency are translated using the exchange rate as 
at the date of the initial transaction. non-monetary items measured at fair value in a foreign currency are translated using exchange 
rates at the date when the fair value was determined.
Exchange differences on monetary items receivable from or payable to a foreign operation for which settlement is neither planned 
nor likely to occur, therefore forming part of the net investment in the foreign operation, and the tax charges and credits attributable 
to the exchange differences on these balances, are dealt with in the statement of comprehensive income and accumulated to a 
foreign currency translation reserve in equity.
D) Property, plant and equipment
Property, plant and equipment is stated at historical cost less accumulated depreciation and any impairment in value. Historical cost 
includes expenditure that is directly attributable to the acquisition of the items. Depreciation is calculated on a straight-line basis 
over the estimated useful life of the asset as follows:
Freehold property:	
over 50 years
Short leasehold property improvements:	
over the term of the lease
Furniture, fixtures and fittings:	
between three and ten years or to the end of the lease, whichever is shorter at 
the start of the asset’s life
Computer equipment:	
between two and five years
The residual value and estimated useful lives of assets are reviewed, and adjusted if appropriate, at each balance sheet date. 
The carrying value of property, plant and equipment is reviewed for impairment when events or changes in circumstances indicate 
that the carrying value may not be recoverable.
An item of property, plant and equipment is derecognised upon disposal or when no future economic benefits are expected 
to arise from the continued use of the asset. Any gain or loss arising on derecognition of the asset (calculated as the difference 
between the net disposal proceeds and the carrying value of the item) is included in the income statement in the period the item 
is derecognised.
E) Goodwill
Goodwill acquired in a business combination represents the excess of the consideration paid (at the date of exchange) over the fair 
value of the identifiable assets, liabilities and contingent liabilities acquired on the date of acquisition.
Acquisition-related costs are expensed to the income statement as incurred.
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_73
Strategic Report
Financial Statements
Corporate Governance
Goodwill is recognised as an asset in the consolidated balance sheet of the Group and is recorded at cost less any accumulated 
impairment losses. The carrying value of goodwill is reviewed for impairment annually or more frequently if events or changes in 
circumstances indicate that the carrying value may be impaired. Any impairment charge is recognised immediately in the income 
statement and is not subsequently reversed.
For the purpose of impairment testing, goodwill acquired in a business combination is, from the acquisition date, allocated to 
each of the Group’s cash-generating units (business segments) that is expected to benefit from the combination. Each group of 
cash-generating units to which the goodwill is so allocated represents the lowest level within the Group at which the goodwill 
is monitored for internal management purposes. Impairment is determined by assessing the recoverable amount of the cash-
generating unit to which the goodwill relates. Where the recoverable amount of the cash-generating unit is less than the carrying 
amount, an impairment loss is recognised.
F) Other intangible assets
Other intangible assets represent the carrying value of brands and client relationships, identified on business combinations, and of 
computer software and licences. Carrying value is equal to cost less accumulated amortisation and impairment or, in the case of 
assets acquired through business combinations, fair value at date of acquisition less accumulated amortisation and impairment.
Brand values
Brands are defined as having finite useful lives and the costs are amortised on a straight-line basis over the estimated useful 
lives of each of the assets (ranging between three and twenty years). The expense is taken to the income statement through the 
‘depreciation and amortisation’ line within administrative expenses.
Client relationships
Client relationships are defined as having finite useful lives and the costs are amortised on a straight-line basis over the estimated 
useful lives of each of the assets (ten years). The expense is taken to the income statement through the ‘depreciation and 
amortisation’ line within administrative expenses.
Software
Externally acquired computer software and licences are capitalised at the costs incurred to acquire and bring into use the specific 
software. Internally generated computer software programs are capitalised to the extent that costs can be separately identified 
and attributed to particular software programs, measured reliably, and where the asset developed can be shown to generate 
future economic benefits and the Group intends to and has the technical ability and sufficient resources to complete development. 
Computer software and licences are defined as having finite useful lives and the costs are amortised on a straight-line basis over 
the estimated useful lives of each of the assets, considered to be between three and five years. The expense is taken to the income 
statement through the ‘depreciation and amortisation’ line within administrative expenses.
Some software can be treated as “Software as a service” and so expensed as the service is provided rather than capitalised 
on spend and amortised over the useful economic life. The Group assesses the treatment of such software on a case-by-case 
basis with reference to facts including whether the right to transfer the software to another platform or to control the method of 
operation is within the control of the Group.
All costs relating to the ‘research’ phase of the software development cycle, together with costs not separately identifiable and 
attributable to particular program development, are expensed directly to administrative expenses in the income statement in the 
period in which they are incurred.
Impairment 
All intangible assets are also reviewed for impairment whenever there is an indication that the carrying amount may be impaired, or 
where the asset is not yet available for use. Useful lives are also examined on an annual basis and adjustments, where applicable, 
are made on a prospective basis.
G) Implementation costs
Costs directly attributable to the implementation of a contract and which can be separately identified and measured reliably are 
capitalised when income from that contract is virtually certain and where they relate directly to the specific contract and are directly 
incremental to the implementation. These costs are included within trade and other receivables on the balance sheet so long as the 
estimated future cash flows from the contract are not less than the capitalised amount. These capitalised costs are amortised over the 
life of the contract on a straight-line basis. If the contract becomes loss-making, any unamortised costs are written off immediately.

Page_74
Impellam Group plc Annual Report and Accounts 2022
2. Summary of significant accounting policies continued
H) Financial assets
Financial assets are classified as ‘financial assets at fair value through the income statement’, ‘financial assets at fair value through 
other comprehensive income’, or as ‘financial assets at amortised cost’, as appropriate. The Group determines the classification of 
its financial assets at initial recognition and, where allowed and appropriate, re-evaluates this designation at each financial period 
end. When financial assets are recognised initially, they are measured at fair value, being the transaction price plus, in the case of 
financial assets not at fair value through the income statement, directly attributable transaction costs.
Investments
The Group’s investments are classified as held at fair value through the income statement. They are further classified as non- current 
unless management expects to dispose of the investment within 12 months of the balance sheet date. 
These investments relate to the deferred compensation plan detailed in note 2(P) below, where the employee’s entitlement is 
limited to the market value of the fund. On this basis, the use of fair value through the income statement is permitted because it 
eliminates a measurement inconsistency (‘accounting mismatch’) that would otherwise arise from measuring assets or liabilities 
or recognising the gains or losses on them on a different basis. Subsequent to initial recognition these investments are held at fair 
value; the fair values are based upon bid prices ruling at the balance sheet date. Fair value adjustments are recognised through the 
income statement.
I) Other non-current financial assets
Other non-current financial assets represent security deposits with non-financial institutions that have no fixed date of repayment 
and that are not expected to be repaid within the next 12 months. On initial recognition these assets are held at cost and 
subsequently at amortised cost.
Impairment
The Group assesses at each balance sheet date whether a financial asset is impaired by reference to any known evidence indicating 
that the Group may not be able to collect all amounts due in full.
J) Trade and other receivables
Trade receivables, which have various terms, are non-interest-bearing and are recognised and carried at fair value and subsequently 
measured at amortised cost, being the original invoice amount less an allowance for uncollectible amounts, credit notes and 
expected credit losses.
Supplier Finance Arrangements (SFA) are utilised by the Group. These arrangements, organised by clients of the Group, are 
non-recourse and irrevocable as the trade receivable has been sold to the relevant bank providing the SFA. The designated trade 
receivable is duly derecognised in accordance with IFRS 9, with the associated cash payment debited to the Group’s cash position. 
The utilisation charge for drawing down on the SFA is included in interest costs and is recognised from the drawdown date to 
the contractual payment term of the relevant trade receivable subject to the arrangement. Any other trade receivables related to 
those clients, which have not been utilised for the SFA, remain within trade receivables and will be paid when due under the client 
payment terms. The cashflows arising from the derecognition of trade receivables under the SFA arrangements are treated as 
‘movements in trade and other receivables’ and therefore form part of ‘cash from operations’.
The Group applies the IFRS 9 simplified approach to measuring expected credit losses using a lifetime expected credit loss 
provision for trade receivables and contract assets. To measure expected credit losses on a collective basis, trade receivables and 
contract assets are grouped based on similar credit risk and ageing. The contract assets have similar risk characteristics to the trade 
receivables for similar types of contracts. The expected loss provision is based on the Group’s expectation of future credit losses 
over the current receivables balance. These expectations are based upon known issues affecting specific debtors as well as general 
forward-looking information on factors affecting the Group’s customers as a whole, as well as an awareness of the economic 
conditions in the countries where the Group operates. These risk factors are considered both on initial recognition of the receivable 
and as part of the ongoing assessment. If there has been a significant increase in the credit risk since the initial recognition then an 
increased loss provision is recognised.
Trade and other receivables also include contract assets which primarily arise either as costs incurred when implementing a new 
contract or where services have been provided but the amount incurred and margin earned has yet to be invoiced to the client due 
to timing of the completion of the performance obligation and are considered contract assets for disclosures required under IFRS 15 
revenue from contracts with customers.
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

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Strategic Report
Financial Statements
Corporate Governance
K) Cash and cash equivalents
Cash and short-term deposits in the consolidated balance sheet comprise cash at bank and in hand and short-term deposits with an 
original maturity of three months or less. For the purpose of the consolidated cash flow statement, cash and cash equivalents consist 
of cash and short-term deposits as defined above. BACs and similar electronic cash transfers are recognised on a settlement basis. 
Bank overdrafts are used as a form of short term financing arrangement for the Group and are shown within trade and other payables 
on the consolidated balance sheet and disclosed as a financing activity on the consolidated statements of cash flows.
L) Trade and other payables
Trade and other payables are classified as financial liabilities and measured at amortised cost which approximates to the fair value. 
The balances are not interest-bearing.
M) Taxes
Current tax
Current tax assets and liabilities for the current and prior periods are measured at the amount expected to be recovered from 
or paid to the taxation authorities. The tax rates and the tax laws used to compute the amount are those that are enacted or 
substantively enacted by the balance sheet date.
Deferred tax
Deferred income tax is provided, using the liability method, on temporary differences at the balance sheet date between the 
tax bases of assets and liabilities and their carrying amounts for financial reporting purposes. Deferred income tax liabilities are 
recognised for all taxable temporary differences, except:
•	 where the deferred income tax liability arises from the initial recognition of goodwill or of an asset or liability in a transaction that is 
not a business combination and, at the time of the transaction, affects neither the accounting profit nor taxable profit or loss; and
•	 in respect of taxable temporary differences associated with investments in subsidiaries, where the timing of the reversal of the 
temporary differences can be controlled and it is probable that the temporary differences will not reverse in the foreseeable future.
Deferred income tax assets are recognised on an undiscounted basis for all deductible temporary differences, carry-forward of 
unused tax credits and unused tax losses, to the extent that it is probable that taxable profit will be available against which the 
deductible temporary differences and the carry-forward of unused tax credits and unused tax losses can be utilised except:
•	 where the deferred income tax asset relating to the deductible temporary difference arises from the initial recognition of an asset 
or liability in a transaction that is not a business combination and, at the time of the transaction, affects neither the accounting 
profit nor taxable profit or loss; and
•	 in respect of deductible temporary differences associated with investments in subsidiaries, deferred tax assets are recognised 
only to the extent that it is probable that the temporary differences will reverse in the foreseeable future and taxable profit will be 
available against which the temporary differences can be utilised.
Deferred income tax assets and liabilities are measured at the tax rates that are expected to apply to the period when the asset is 
realised or the liability is settled, based on tax rates (and tax laws) that have been enacted or substantively enacted at the balance 
sheet date. Income tax relating to items recognised directly in equity is recognised in equity and not in the income statement. 
Deferred tax assets and liabilities are offset if a legally enforceable right exists to set off current tax assets against current tax 
liabilities and the deferred taxes relate to the same taxable entity and the same taxation authority.
Deferred tax liabilities are not recognised on unremitted earnings from subsidiaries where the Group can control the timing of the 
reversal and the temporary difference is not expected to reverse in the foreseeable future.
Sales taxes
Revenues, expenses and assets are recognised net of the amount of sales tax except:
•	 where the sales tax incurred on a purchase of goods or services or assets is not recoverable from the taxation authority, in which 
case the sales tax is recognised as part of the cost of acquisition of the asset or as part of the expense item as applicable; and
•	 receivables and payables that are stated with the amount of sales tax included.
The net amount of sales tax recoverable from, or payable to, the taxation authority is included as part of receivables or payables in 
the balance sheet.

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Impellam Group plc Annual Report and Accounts 2022
2. Summary of significant accounting policies continued
N) Provisions
Provisions, such as those over property or ongoing legal cases, are recognised when the Group has a present legal or constructive 
obligation as a result of past events; it is more likely than not that an outflow of resources will be required to settle the obligation; 
and the amount has been reliably estimated.
If the effect of the time value of money is material, provisions are determined by discounting the expected future cash flows at a 
pre-tax rate that reflects current market assessments of the time value of money. When discounting is used, the increase in the 
provision due to the passage of time is recognised as an interest expense in the income statement.
As part of the normal course of business the Group is exposed to various claims. Provisions are made for amounts that satisfy the 
recognition criteria in IAS 37 and accordingly are not recognised when the likelihood of any claim being settled and the associated 
settlement amount cannot be estimated.
O) Financial liabilities
Financial liabilities are classified on initial recognition as either ‘financial liabilities at fair value through the income statement’ or 
‘at amortised cost’. All Group borrowings have initially been recognised as ‘at amortised cost’ and measured at fair value of the 
consideration received less directly attributable issue costs.
After initial recognition, interest-bearing borrowings are subsequently measured at amortised cost. This cost is computed as the 
amount initially recognised minus principal repayments, plus or minus the cumulative amortisation, using the effective interest rate 
method of any difference between the initially recognised amount and the maturity amount. Amortised cost is calculated by taking 
into account any issue costs, and any discount or premium on settlement.
Gains and losses are recognised in the income statement when the liabilities are derecognised as well as through the amortisation 
process.
A financial liability is derecognised when the obligation under the liability is discharged, cancelled or expires.
P) Employee benefits
Short-term benefits – bonus arrangements
The Group operates a number of annual bonus arrangements for Directors and employees. The cost of these arrangements is 
recognised in the income statement when the entity has an obligation to make such payments as a result of the achievement of 
Board-approved performance targets and when a reliable estimate of this obligation can be made.
Defined contribution pension obligations
The Group provides pension arrangements for its UK-based Directors and employees through defined contribution schemes 
administered by third party providers. The Group has no further payment obligations once the contributions have been made. 
Contribution costs are expensed to the income statement as they become due.
Other post-employment obligations
In the US, the Group operates a deferred compensation plan for certain key employees. The plan allows the employee to defer 
receipt of a portion of their emoluments together with, in some cases, a contribution from the Group. The deferred amounts plus 
the Group contribution are paid into an external trust fund. Employees’ entitlement is limited to the market value of the fund; 
therefore, both the investment and the liability to the employee are marked to market on an annual basis, with movements passing 
through the administrative expenses line (salaries and wages) in the income statement.
Q) Leases
All leases are accounted for by recognising a right-of-use asset and a lease liability except for leases of low-value assets and leases 
with an expected full term of 12 months or less.
Lease liabilities are measured at the present value of the unpaid contractual payments over the recognised lease term, with 
the discount rate determined by reference to the rate inherent in the lease unless (as is typically the case) this is not readily 
determinable, in which case the Group’s incremental borrowing rate on commencement of the lease is used.
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

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Strategic Report
Financial Statements
Corporate Governance
On initial recognition, the carrying value of the lease liability also includes amounts expected to be payable under any residual value 
guarantee; the exercise price of any purchase option granted in favour of the Group if it is reasonably certain to exercise that option; 
and any penalties payable for terminating the lease, if the term of the lease has been estimated on the basis of the termination 
option being exercised.
Right-of-use assets are initially measured at the amount of the lease liability, reduced for any lease incentives received, and 
increased for lease payments made at or before commencement of the lease and initial direct costs incurred. Subsequent to initial 
measurement, lease liabilities increase as a result of interest charged at a constant rate on the balance outstanding and are reduced 
for lease payments made. Right-of-use assets are amortised on a straight-line basis over the remaining term of the lease or over the 
remaining economic life of the asset if this is judged to be shorter than the lease term.
When the Group revises its estimate of the term of any lease, it adjusts the carrying amount of the lease liability to reflect the 
payments to make over the revised term, which are discounted at a revised discount rate that is implicit in the lease for the 
remainder of the lease term. The carrying value of lease liabilities is similarly revised if any variable element of future lease payments 
dependent on a rate or index is revised. In both cases, an equivalent adjustment is made to the carrying value of the right-of-use 
asset, with the revised carrying amount being amortised over the remaining lease term.
When the Group renegotiates the contractual terms of a lease with the lessor, the accounting depends on the nature of the 
modification. If the renegotiation results in one or more additional assets being leased for an amount similar to the standalone price 
for the additional rights-of-use obtained, the modification is accounted for as a separate lease in accordance with the above policy. 
In all other cases where the renegotiation increases the scope of the lease (whether that is an extension to the lease term, or one or 
more additional assets being leased), the lease liability is remeasured using the discount rate applicable on the modification date, 
with the right-of-use asset being adjusted by the same amount. If the renegotiation results in a decrease in the scope of the lease, 
both the carrying amount of the lease liability and right-of-use asset are reduced by the same proportion to reflect the partial or 
full termination of the lease with any difference recognised in profit or loss. The lease liability is then further adjusted to ensure the 
carrying amount reflects the amount of the renegotiated payments over the renegotiated term, with the modified lease payments 
discounted at the rate applicable on the modification date. The right-of- use asset is adjusted by the same amount.
Right-of-use assets are reviewed regularly to ensure that the useful economic life of the asset is still appropriate based on the 
usage of the asset. Where the asset has reduced in value the Group considers the situation on an asset-by-asset basis and either 
treats the reduction as an acceleration of depreciation or as an impairment under IAS 36 Impairment of Assets. An acceleration 
of depreciation occurs in those cases where there is no opportunity or intention to utilise the asset before the end of the lease. 
An impairment is recognised in those few cases where the current value-in-use of the asset is significantly less than the carrying 
amount and there is no intention or opportunity known of that mitigates this impairment.
For contracts that both convey a right to the Group to use an identified asset and require services to be provided to the Group by 
the lessor, the Group has elected to account for the entire contract as a lease.
Where the Group acts as a lessor by sub-letting specific leases, each such lease is classed either as a finance lease, if the sub-
let transfers substantially all the risks and rewards of the underlying asset to the lessee, or an operating lease, if not. The Group 
endeavours to ensure that any sub-lease covers the full remaining term of the lease.
Where the Group recognises an asset from a finance lease, such asset replaces the right-of-use asset arising from the head lease 
and is recorded as a receivable called net investment in the lease. Subsequent to initial measurement, the net investment in the 
lease increases as a result of interest charged at a constant rate on the balance outstanding and is reduced for lease payments 
made. These assets are reviewed for recoverability using the simplified arrangements under the expected credit loss model creating 
a lifetime expected credit loss provision.
Where the Group recognises an operating lease, lease payments received are treated as income on a straight-line basis.
R) Revenue
Revenue derived from temporary staffing services is recognised and accrued by reference to hours worked (representing the 
service provided) in accordance with submitted authorised timesheets and pre-agreed charge rates (which include an element 
of salary and related costs) which are together used to determine the transaction price. This applies both when there is a direct 
supply as well as when there is supply of a managed service to the client, as the timing of performance obligations and the raising 
of invoices can vary. Timesheets are submitted mainly on a weekly basis, with a limited number being submitted either daily or 
monthly, so any variable aspect of contract assets is limited due to the financial period finishing at the end of a week.

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Impellam Group plc Annual Report and Accounts 2022
2. Summary of significant accounting policies continued
The Group assesses whether it is acting as agent or principal depending on whether the client has a direct relationship with the 
Group, whether the Group has the primary responsibility for providing the services and whether the Group has control of or holds 
the inventory risk over the worker placed.
Where the Group acts as a principal in the supply, revenue is recognised as the gross amount due, net of applicable sales taxes, 
rebates and discounts and after eliminating sales made within the Group. Where the Group provides a service in which it acts as 
agent for the client, the amount of revenue recognised is limited to the management fee receivable for that service after making 
provision for any losses foreseen, volume rebates and any other amounts payable rather than the full amount invoiced. Trade 
receivables and payables related to these sales are recorded at full invoice value. The Group does conduct business on both a 
principal and an agent basis and each new contract is reviewed to identify the most appropriate basis. Most segments within the 
Group act as principals as they have the primary relationship with the worker placed and can control when and where they are 
placed. The examples of the agent-basis relationship are all found in the Global Managed Services segment. These contracts have 
secondary relationships with the workers placed and act more as intermediaries for providing services regarding administering and 
processing rather than sourcing the individual workers. The contractual obligations around the pricing of both the billing of clients 
and payments to suppliers in these cases highlight the lack of control over the specific service provided and so reinforces the 
recognition of revenue on an agent basis. All revenue recognised on an agent basis is recognised at a point in time.
Revenue derived from permanent placements is recognised and accrued when the employment of the individual commences with 
provision made for potential refunds which can be payable if the placement is terminated within a set period ranging from 14 to 100 
days. Revenue recognised from a permanent placement uses a transaction price typically based on a percentage of the candidate’s 
remuneration package and is recognised when the candidate commences work with the client, which is the only performance 
obligation and point at which control was transferred involved in the supply.
For revenue derived from both temporary staffing and permanent placements, payment is due following the completion of the 
performance obligations and an agreed period of credit dependent on the agreed contract with the client. Other revenue, including 
fees received for one-off services which are not dependent on hours worked or placed workers, is recognised when the relevant 
performance obligations have been performed. Interest income receivable on deposits with financial institutions is recognised on 
an accrued basis at a point in time. Contract liabilities are recognised when an invoice has been raised in advance of the service 
provision discussed above. The practical expedient in IFRS 15 has been taken, the amount of the transaction price allocated to 
remaining performance obligations has not been disclosed, as these contracts expected duration is less than one year.
S) Interest
Borrowing costs are recognised as an expense when incurred unless they are qualifying assets under IAS 23 Borrowing costs when 
they are capitalised. Interest income is recognised when incurred.
T) Equity instruments
The Ordinary shares issued by the Company are classified as equity. They are recorded as the proceeds received, net of direct 
issue costs.
Where any Group company purchases the Company’s equity instrument (treasury shares), the consideration paid, including any 
directly attributable incremental costs (net of taxes) is deducted from equity attributable to the Company’s equity shareholders, 
until the shares are cancelled or reissued. Upon cancellation, a reserve equal to the nominal value of the shares is transferred from 
retained earnings into a capital redemption reserve.
U) Retained earnings
Retained earnings represents all other net gains and losses and transactions with owners which are not recognised elsewhere.
V) Dividend distribution policy
Dividend distributions to the Company’s shareholders are recognised as an expense in the Group financial statements in the period 
in which the dividends are appropriately authorised and no longer at the discretion of the company.
W) Government grants
Government grants are recognised against expenses in the period in which they are intended to compensate. Grants are only 
recognised when there is reasonable assurance that any conditions attached to the grant will be complied with and that the grant 
will be received.
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

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Strategic Report
Financial Statements
Corporate Governance
X) Assets and liabilities held for sale
Non-current assets (and disposal groups) classified as held for sale are measured at the lower of carrying amount and fair value 
less costs to sell. Non-current assets and disposal groups are classified as held for sale if their carrying amount will be recovered 
through a sale transaction rather than through continuing use. This condition is regarded as met only when the sale is highly 
probable and the asset (or disposal group) is available for immediate sale in its present condition. Management must be committed 
to the sale which should be expected to qualify for recognition as a completed sale within one year from the date of classification.
When the Group is committed to a sale plan involving loss of control of a subsidiary, all of the assets and liabilities of that subsidiary 
are classified as held for sale when the criteria described above are met, regardless of whether the Group will retain a non-
controlling interest in its former subsidiary after the sale.
When the Group is committed to a sale plan involving disposal of an investment in an associate or, a portion of an investment 
in an associate, the investment, or the portion of the investment in the associate, that will be disposed of is classified as held for 
sale when the criteria described above are met. The Group then ceases to apply the equity method in relation to the portion that 
is classified as held for sale. Any retained portion of an investment in an associate that has not been classified as held for sale 
continues to be accounted for using the equity method.
3. Segment information
The Group is reporting under IFRS 8 Operating Segments which requires that the Group firstly:
•	 identifies its ‘Chief Operating Decision Maker’ (‘CODM’), which has currently been assessed as the Group Chief Executive 
Officer who, along with the ‘Leadership Team’, reviews the Group’s internal reporting in order to assess performance and allocate 
resources; and secondly
•	 by reference to the information supplied to the CODM, identify its operating segments and, from these, identify its reportable 
segments.
The CODM discusses performance with management of the following reportable segments on a revenue and gross profit basis only:
•	 Global Managed Services
•	 STEM
•	 Regional Specialist Staffing
•	 Healthcare
The above segments reflect the reportable segments which the CODM made their decisions on during the year.  The disposals 
during the year and after the year-end comprised the entirety of the Regional Specialist Staffing and Healthcare segments but these 
have been retained in this note to reflect what was reviewed by the CODM throughout the period.
The CODM does not review balance sheet reports in detail by segment, only in total for the Group. As such, no information relating 
to assets and liabilities on a segmental basis has been presented.
Pre discontinued operations
Continuing basis
Revenue
£m
Gross profit
£m
Revenue
£m
Gross profit
£m
30 December 2022
Global Managed Services
974.4
97.1
974.4
97.1
STEM
999.7
107.8
999.7
107.8
Regional Specialist Staffing
318.8
58.3
–
–
Healthcare
329.6
51.6
–
–
Inter-segment revenues
(94.2)
–
(26.7)
–
Operating segments
2,528.3
314.8
1,947.4
204.9

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Impellam Group plc Annual Report and Accounts 2022
3. Segment information continued
Re-presented
Pre discontinued operations
Continuing basis
Revenue
£m
Gross profit
£m
Revenue
£m
Gross profit
£m
31 December 2021
Global Managed Services
838.7
79.2
838.7
79.2
STEM
759.6
81.8
759.6
81.8
Regional Specialist Staffing
430.7
62.3
–
–
Healthcare
295.3
43.7
–
–
Inter-segment revenues
(61.9)
–
(18.0)
–
Operating segments
2,262.4
267.0
1,580.3
161.0
The CODM also discusses performance with management of the following geographic segments plus an allocation of shared costs 
and corporate costs:
•	 UK & Europe
•	 North America
•	 Asia Pacific
Pre discontinued operations
Continuing basis
Revenue
£m
Gross profit
£m
Adjusted 
operating profit
£m
Revenue
£m
Gross profit
£m
Adjusted 
operating profit
£m
30 December 2022
UK & Europe
2,011.6
208.2
32.1
1,506.2
112.8
20.5
North America
403.9
82.7
10.6
394.1
81.7
10.6
Asia Pacific
112.8
23.9
4.0
47.1
10.4
2.0
Operating segments
2,528.3
314.8
46.7
1,947.4
204.9
33.1
Re-presented
Pre discontinued operations
Continuing basis
Revenue
£m
Gross profit
£m
Adjusted 
operating profit
£m
Revenue
£m
Gross profit
£m
Adjusted 
operating profit
£m
31 December 2021
UK & Europe
1,741.4
172.5
24.5
1,205.8
89.4
17.4
North America
456.3
76.5
10.1
358.3
63.7
8.6
Asia Pacific
64.7
18.0
2.2
16.2
7.9
1.6
Operating segments
2,262.4
267.0
36.8
1,580.3
161.0
27.6
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_81
Strategic Report
Financial Statements
Corporate Governance
Reconciliation of segment adjusted operating profit to profit from operations is as follows:
Pre discontinued operations
Continuing basis
30 December
2022
£m
31 December
2021
£m
30 December
2022
£m
Re-presented 
31 December
2021
£m
Segment adjusted operating profit
46.7
36.8
33.1
27.6
Corporate costs
(5.3)
(7.5)
(5.3)
(7.5)
Adjusted operating profit
41.4
29.3
27.8
20.1
Profit from disposal of operation (note 10)
4.6
–
–
–
Impairment of asset held for sale (note 10)
(1.9)
–
–
–
Amortisation of brand value and customer relationships (note 14)
(9.7)
(9.8)
(6.8)
(6.4)
Operating profit
34.4
19.5
21.0
13.7
Finance income (note 6)
0.1
0.2
0.1
0.2
Finance expense (note 7)
(5.2)
(4.3)
(5.0)
(4.1)
Tax charge (note 8)
(4.1)
(7.1)
(1.4)
(6.5)
Profit for the period
25.2
8.3
14.7
3.3
Where the Group places workers between operational segments, the relevant segments each record the gross revenue for placing 
the worker on an arm’s-length basis. An adjustment has been made to remove the impact of inter-segment revenues from the 
Group results.
The Group has adopted adjusted operating profit as its Alternative Performance Measure, to include depreciation and amortisation 
of assets but excluding amortisation of acquired intangibles.
Adjusted operating profit is not defined by IFRS and therefore may not be directly comparable with other companies’ alternative 
profit measures. It is not intended to be a substitute, or superior to, IFRS measurements of profit.
IFRS 15 requires entities to disaggregate revenue recognised from contracts with customers into relevant categories that depict 
how the nature, amount and cash flows are affected by economic factors. As a result, we consider the following information to 
be relevant:
30 December 2022
Global 
Managed 
Services
£m
STEM
£m
Inter-segment
revenues
£m
Total
£m
Primary geographic markets
UK
740.7
759.5
(26.7)
1,473.5
Europe
22.7
10.0
–
32.7
North America
163.9
230.2
–
394.1
Australasia
47.1
–
–
47.1
Total
974.4
999.7
(26.7)
1,947.4
Major service lines
Temporary placements
963.7
951.9
(26.7)
1,888.9
Permanent placements
5.1
35.0
–
40.1
Other
5.6
12.8
–
18.4
Total
974.4
999.7
(26.7)
1,947.4

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Impellam Group plc Annual Report and Accounts 2022
3. Segment information continued
Re-presented
31 December 2021
Global 
Managed 
Services
£m
STEM
£m
Inter-segment
revenues
£m
Total
£m
Primary geographic markets
UK
633.3
559.5
(18.0)
1,174.8
Europe
17.6
13.4
–
31.0
North America
171.6
186.7
–
358.3
Australasia
16.2
–
–
16.2
Total
838.7
759.6
(18.0)
1,580.3
Major service lines
Temporary placements
828.5
728.4
(18.0)
1,538.9
Permanent placements
3.4
20.3
–
23.7
Other
6.8
10.9
–
17.7
Total
838.7
759.6
(18.0)
1,580.3
The revenue information above is based on location of the Group entity directly involved in the supply.
4. Operating profit
a) Operating profit has been arrived at after charging:
30 December 
2022
£m
31 December 
2021
£m
Depreciation of property, plant and equipment – continuing operations (note 11)
1.6
1.4
Depreciation of property, plant and equipment – discontinued operations (note 11)
1.0
1.0
Amortisation of right-of-use assets – continuing operations (note 12)
3.4
4.2
Amortisation of right-of-use assets – discontinued operations (note 12)
2.1
2.8
Amortisation of intangible assets  – continuing operations (note 14)
11.6
11.1
Amortisation of intangible assets – discontinued operations (note 14)
3.3
4.0
Impairment of asset held for sale (note 10)
1.9
-
Profit on disposal of fixed assets
0.2
(0.2)
Minimum lease payments recognised as an operating lease expense (note 12)
0.7
0.7
Gain/(loss) on foreign exchange
0.1
(0.4)
Total employee expenses (note 5)
822.9
846.9
Charge for bad and doubtful trade receivables (note 16)
0.8
3.3
Operating profit is stated net of £nil (2021: £0.5m) income received from governments globally in respect of various support 
schemes following the Covid-19 pandemic.
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_83
Strategic Report
Financial Statements
Corporate Governance
b) Auditor’s remuneration
30 December 
2022
£m
31 December 
2021
£m
Fees payable to the Auditor for the audit of the Group’s annual financial statements
0.3
0.3
Fees payable to the Group’s Auditor and their associates for other services:
The audit of the Company’s subsidiaries pursuant to legislation
1.0
0.9
Total
1.3
1.2
5. Employment costs
a) Employees (including Directors) whose costs are included in administrative expenses
Costs of employment
30 December 
2022
£m
31 December 
2021
£m
Wages, salaries and bonuses
185.2
157.5
Social security costs
17.7
14.4
Expenses related to defined contribution plan
3.5
 2.9
Total
206.4
 174.8
Continuing operations
139.7
111.3
Discontinuing operations
66.7
63.5
Total
206.4
174.8
Monthly average number of employees
30 December 
2022
Number
31 December 
2021
Number
UK & Europe
2,222
1,894
North America
631
623
Asia Pacific
187
179
Corporate staff (including Directors)
9
11
Total
3,049
 2,707
Continuing operations
1,770
1,436
Discontinuing operations
1,279
1,271
Total
3,049
2,707
The period end number of staff was 3,064 (2021: 2,900) of whom 1,825 (2021: 1,606) are part of the continuing operations.
b) Employees whose costs are included in cost of sales
In addition to the above, the Group employs some of the staff who are supplied to clients and whose costs are part of the Group’s 
cost of sales.

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Impellam Group plc Annual Report and Accounts 2022
5. Employment costs continued 
Costs of employment
30 December 
2022
£m
31 December 
2021
£m
Wages, salaries and bonuses
571.7
620.3
Social security costs
41.8
 48.8
Expenses related to defined contribution plan
3.0
 3.0
Total
616.5
672.1
Continuing operations
377.2
354.6
Discontinuing operations
239.3
317.5
Total
616.5
672.1
The costs above are net of government grants in respect to job support schemes that have been administered for staff supplied 
to clients. 
Monthly average number of employees
30 December 
2022
Number
31 December 
2021
Number
UK & Europe
13,427
 15,070
North America
3,851
 6,694
Asia Pacific
1,503
 559
Total
18,781
22,323
Continuing operations
9,261
9,179
Discontinuing operations
9,520
13,144
Total
18,781
22,323
c) Information on Directors’ remuneration
The total emoluments for all Directors during the period were:
30 December 
2022
£m
31 December 
2021
£m
Emoluments (including benefits)
1,996
2,053
Contribution to defined contribution pension plans
92
92
2,088
2,145
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_85
Strategic Report
Financial Statements
Corporate Governance
Total emoluments:
30 December 2022
Salary and 
benefits
£000
Pension 
contributions
£000
Total fixed 
costs
£000
Bonus
£000
Deferred 
bonus
£000
Total 
variable
£000
Total 
emoluments
£000
Lord M Ashcroft
59
–
59
–
–
–
59
J Robertson
477
68
545
330
217
547
1,092
T Briant
313
24
337
255
180
435
772
AE Entwistle
40
–
40
–
–
–
40
ME Ettling
45
–
45
–
–
–
45
M Laurie
40
–
40
–
–
–
40
Baroness T Stowell
40
–
40
–
–
–
40
Total
1,014
92
1,106
585
397
982
2,088
31 December 2021
Salary and 
benefits
£000
Pension 
contributions
£000
Total fixed 
costs
£000
Bonus
£000
Deferred 
bonus
£000
Total 
variable
£000
Total 
emoluments
£000
Lord M Ashcroft
50
–
50
–
–
–
50
J Robertson
477
68
545
345
233
578
1,123
T Briant
314
24
338
270
195
465
803
AE Entwistle
40
–
40
–
–
–
40
ME Ettling
49
–
49
–
–
–
49
M Laurie
40
–
40
–
–
–
40
Baroness T Stowell
40
–
40
–
–
–
40
Total
1,010
92
1,102
615
428
1,043
2,145
All pension payments relate to defined contribution schemes.
The total emoluments for J Robertson and T Briant include benefits, both non-cash and cash, to the value of £95,000 (2021: 
£95,000) and £38,000 (2021: £37,000) respectively. The £40,000 (2021: £40,000) paid for the services of AE Entwistle as a Non-
Executive Director is paid to Deacon Street Partners Limited. No Director has been in receipt of either a loan from the Group or a 
long- term incentive plan in the current or prior periods.
6. Total finance income
30 December 
2022
£m
31 December 
2021
£m
Bank interest receivable
0.1
0.1
Interest on lease debtors
–
0.1
Total finance income
0.1
0.2
Continuing operations
0.1
0.2
Discontinuing operations
–
–
Total
0.1
0.2

Page_86
Impellam Group plc Annual Report and Accounts 2022
7. Total finance expense
30 December 
2022
£m
31 December 
2021
£m
Revolving credit facilities
4.6
3.4
Lease interest payable
0.4
0.6
Unwind discount on provisions
0.1
0.2
Other interest expense
0.1
0.1
Total finance expense
5.2
4.3
Continuing operations
5.0
4.1
Discontinuing operations
0.2
0.2
Total
5.2
4.3
8. Taxation
a) Tax charge in the income statement
30 December 
2022
£m
31 December 
2021
£m
Current income tax
UK corporation tax on results for the period
3.1
2.8
Adjustments in respect of previous periods
(0.6)
(0.5)
2.5
2.3
Foreign tax in the period
2.3
1.6
Total current income tax
4.8
3.9
Deferred tax (credit)/charge
(0.7)
3.2
Total tax charge in the income statement
4.1
7.1
Continuing operations
1.4
6.5
Discontinuing operations
2.7
0.6
Total
4.1
7.1
The deferred tax charge comprises the following:
30 December 
2022
£m
31 December 
2021
£m
Utilisation of tax losses brought forward
–
2.0
Recognition of assets not previously recognised
–
(0.9)
Origination and reversal of other temporary differences
1.2
(1.5)
Change in tax rate used for deferred tax carried forward
–
3.1
Adjustment in respect of previous periods
(2.0)
0.5
Total deferred tax (credit)/charge (note 22)
(0.8)
3.2
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_87
Strategic Report
Financial Statements
Corporate Governance
b) Reconciliation of the total tax charge
The standard rate of Corporation Tax in the UK is 19%. Accordingly, the Group’s result from this period is taxed at an effective rate 
of 14.5% (2021: 45.8%). The tax charge for the period is £4.1m (2021: £7.1m) for the Group. A tax reconciliation explaining differences 
from the expected statutory rate is summarised below:
30 December 
2022
%
31 December 
2021
%
Tax charge at UK standard rate
19.0
19.0
Differences in tax rates in other countries
1.7
0.9
(Income)/expenses not taxable/allowable in determining taxable profits
4.1
9.6
Losses in period carried forward but not recognised as assets
1.7
0.9
Utilisation of losses not previously recognised (note 22)
(2.8)
(4.8)
Change in tax rate used for deferred tax carried forward
0.2
20.2
Adjustments to deferred tax in respect of previous periods
(7.1)
3.5
Adjustments in respect of previous periods
(2.3)
(3.5)
Effective total tax rate
14.5
45.8
Income not taxable in determining taxable profits is comprised of various adjustments in respect of items not treated as taxable 
under local tax rules (such as non-deductible interest and capital costs in administrative expenses), plus expenses previously added 
back as non-deductible being treated as allowed for tax.
Adjustments in respect of previous periods (current and deferred) arise as a result of a reduction in non-tax-deductible expenses 
and estimated timing differences in the prior year filed tax returns. See note 22 for an explanation of deferred tax balances.
Factors affecting tax charges in future periods
The UK Government announced an increase in the corporation tax rate from 19% to 25%, with an effective date of 1 April 2023, 
which was substantively enacted on 24 May 2021. Temporary differences were remeasured in the prior year using the enacted tax 
rates that are expected to apply when the liability is settled or the asset realised. 
To address concerns about uneven profit distribution and tax contributions of large multinational corporations, various agreements 
have been reached at the global level, including an agreement by over 135 jurisdictions to introduce a global minimum tax rate 
of 15%. In December 2021, the Organisation for Economic Co-operation and Development (OECD) released a draft legislative 
framework, followed by detailed guidance released in March 2022, that is expected to be used by individual jurisdictions that 
signed the agreement to amend their local tax laws. Once changes to the tax laws in any jurisdiction in which the Group operates 
are enacted or substantively enacted, the Group may be subject to the top-up tax.
At the date when the financial statements were authorised for issue, none of the jurisdictions in which the Group operates had 
enacted or substantively enacted the tax legislation related to the top-up tax. Management does not consider that any subsidiary 
resides in a territory which will give rise to a material top-up tax. However, are closely monitoring the progress of the legislative 
process in each jurisdiction the Group operates in.

Page_88
Impellam Group plc Annual Report and Accounts 2022
9. Earnings per share
Basic earnings per share amounts are calculated by dividing the profit for the period attributable to the owners of the Company by 
the weighted average number of Ordinary shares outstanding during the period.
Diluted earnings per share amounts are calculated on the same basis but after adjusting the denominator for the effects of dilutive 
options. The only dilutive effect relates to nil (2021: 19,841) shares owned by The Corporate Services Group Ltd Employee Share 
Trust which hold the shares remaining after various historic option plans lapsed. Excluding these shares, the weighted average 
number of shares in 2022 is 45,147,337 (2021: 45,538,963) and the fully diluted average number of shares is 45,152,679 (2021: 
45,558,804). The calculations of both basic and diluted earnings per share (‘EPS’) are based upon the following consolidated 
income statement data:
30 December 
2022
£m
31 December 
2021
£m
Continuing profit for the period
14.7
3.3
Discontinued profit for the period
10.5
5.0
Profit/(loss) for the period
25.2
8.3
Impairment of asset held for sale (net of tax) - discontinued (note 10)
1.9
–
Customer relationship and brand amortisation (net of tax) - continuing (note 4)
5.3
5.0
Customer relationship and brand amortisation (net of tax) - discontinued (note 4)
2.3
2.7
Total adjusted profit for the period
34.7
16.0
Continuing adjusted profit for the period
20.0
8.3
Discontinued adjusted profit for the period
14.7
7.7
EPS – basic calculation
30 December 
2022
Pence
31 December 
2021
Pence
Continuing unadjusted basic earnings per share
32.6
7.3
Discontinued unadjusted basic earnings per share
23.3
11.0
Total unadjusted basic earnings per share
55.9
18.3
Impairment of asset held for sale (net of tax) - discontinued (note 10)
4.2
–
Customer relationship and brand amortisation (net of tax) - continuing (note 4)
11.7
10.9
Customer relationship and brand amortisation (net of tax) - discontinued (note 4)
5.1
6.1
Adjusted basic earnings per share1
76.9
35.3
Continuing adjusted basic earnings per share
44.3
18.2
Discontinued adjusted basic earnings per share
32.6
17.1
1	
Additional earnings per share calculations have been presented in order to provide information on the underlying performance of the Group before impairment of goodwill and intangible 
assets and the amortisation of customer relationships and brands.
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_89
Strategic Report
Financial Statements
Corporate Governance
EPS – diluted calculation
30 December 
2022
Pence
31 December 
2021
Pence
Continuing unadjusted diluted earnings per share
32.6
7.3
Discontinued unadjusted diluted earnings per share
23.3
11.0
Total unadjusted diluted earnings per share
55.9
18.3
Impairment of asset held for sale (net of tax) - discontinued (note 10)
4.2
–
Customer relationship and brand amortisation (net of tax) - continuing (note 4)
11.7
10.8
Customer relationship and brand amortisation (net of tax) - discontinued (note 4)
5.1
6.1
Adjusted diluted earnings per share1
76.9
35.2
Continuing adjusted diluted earnings per share
44.3
18.1
Discontinued adjusted diluted earnings per share
32.6
17.1
1	
Additional earnings per share calculations have been presented in order to provide information on the underlying performance of the Group before impairment of goodwill and intangible 
assets and the amortisation of customer relationships and brands.
10. Discontinued operations
Total profit and loss relating to discontinued operations
52 weeks 
30 December 
2022
£m
52 weeks 
31 December 
2021
 £m 
Turnover
580.9
682.1
Cost of Sale 
(471.0)
(576.1)
Gross Profit 
109.9
106.0
Admin expenses
(99.2)
(100.2)
Impairment of goodwill
(1.9)
–
Operating profit 
8.8
5.8
Interest 
(0.2)
(0.2)
Profit before tax 
8.6
5.6
Taxation 
(1.3)
(0.6)
Profit from discontinued operations 
7.3
5.0
Post tax gain on disposal
3.2
–
Total profit from discontinued operations
10.5
5.0
Total cash flows relating to discontinued operations
52 weeks 
30 December 
2022
£m
52 weeks 
31 December 
2021
 £m
Net cash generated by operating activities
4.7
2.9
Net cash generated on investing activities
12.1
(0.6)
Net cash outflow from financing activities
(2.4)
(2.9)
Net cash flows for discontinued operations
14.4
(0.6)

Page_90
Impellam Group plc Annual Report and Accounts 2022
10. Discontinued operations continued
A. Disposal of Corestaff
On 24 January 2022 the Group announced the sale of the business and assets of Corestaff, the US-based Light Industrial brand, 
to swipejobs Inc., a US private digital staffing company, for cash consideration of approximately $19 million (£14.1 million) (the 
“Disposal”). This consideration was based on an agreed net working capital of $10 million on the date of disposal with a $ for $ 
adjustment to consideration if the net working capital was above or below this amount. The final working capital position was to 
be determined between 90 and 120 days post completion date and, on 29 June 2022, a final position of $12.9 million was agreed. 
As a result, an additional $2.9 million (£2.2 million ) of consideration was received in July 2022 giving a total of $21.9 million (£16.3 
million). 
Corestaff is not a separate legal entity, but is included within the trade of two US registered legal entities (Corporate Employment 
Resources Inc and Corestaff Support Services Inc). Assets, liabilities and trade relating to Corestaff are identified by way of specific 
cost centre combinations that are identified as relating to Corestaff.
Profit from disposal of Corestaff:
£m
Cash consideration received 
16.3
Cash disposed of 
–
Expenses relating to disposal 
(0.9)
Net cash inflow on disposal of discontinued operation 
15.4
Net assets disposed (other than cash): 
Right-of-use asset 
(0.2)
Trade and other receivables 
(10.9)
Trade and other payables 
0.8
Lease liabilities 
0.2
Provisions
0.3
(9.8)
Gain on disposal of discontinued operation before allocated goodwill and tax
5.6
Allocated goodwill
(1.0)
Pre-tax gain on disposal of discontinued operation
4.6
Related tax expense 
(1.4)
Gain on disposal of discontinued operation 
3.2
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_91
Strategic Report
Financial Statements
Corporate Governance
Profit and loss relating to discontinued operations
52 weeks 
30 December 
2022
£m
52 weeks 
31 December 
2021
 £m 
Turnover
9.8
98.0
Cost of Sale 
(8.7)
(85.1)
Gross Profit 
1.1
12.9
Admin expenses 
(1.1)
(11.4)
Operating profit 
–
1.5
Interest 
–
–
Profit before tax 
–
1.5
Taxation 
–
(0.4)
Profit from discontinued operations 
–
1.1
Post tax gain on disposal
3.2
–
Total profit from discontinued operations
3.2
1.1
Cash flows relating to discontinued operations
52 weeks 
30 December 
2022
£m
52 weeks 
31 December 
2021
£m
Net cash generated by operating activities
(0.5)
0.7
Net cash generated on investing activities
13.8
–
Net cash outflow from financing activities
–
0.1
Net cash flows for discontinued operations
13.3
0.8

Page_92
Impellam Group plc Annual Report and Accounts 2022
10. Discontinued operations continued
Effect of disposal on the financial position of the Group
At disposal
£m
Allocated goodwill
1.0
Right-of-use
0.2
Trade and other receivables
10.9
Trade and other payables
(0.8)
Lease liabilities
(0.2)
Provisions
(0.3)
Net assets and liabilities
10.8
B. Disposal of Regional Specialist Staffing and Healthcare Staffing divisions
On 30 January 2023 the Group announced the sale of the business and assets of its Regional Specialist Staffing businesses in the 
UK (Tate, Blue Arrow Group, Chadwick Nott, Career Teachers) and its Healthcare Staffing business in the UK, Ireland and APAC 
(Medacs Global Group) to Twenty20 Capital for cash consideration of £85m on a debt-free, cash-free, normalised working capital 
basis (the “Transaction”). This consideration was based on an agreed nil cash position and target net working capital of £30.8 
million on the date of disposal with a £ for £ adjustment to consideration if the net working capital was above or below this amount. 
The final working capital position is to be determined 60 days after the completion date. The deal had been deemed to be highly 
probable on 16 December 2022 and at that time was treated as a discontinued operation and as an asset and liability held for sale. 
The transaction was completed on 3 March 2023.
Profit and loss relating to discontinued operations
52 weeks 
30 December 
2022
52 weeks
31 December 
2021
Turnover
571.1
584.1
Cost of Sale 
(462.3)
(491.0)
Gross Profit 
108.8
93.1
Admin expenses
(98.1)
(88.8)
Impairment of goodwill
(1.9)
–
Operating profit 
8.8
4.3
Interest 
(0.2)
(0.2)
Profit before tax 
8.6
4.1
Taxation 
(1.3)
(0.2)
Profit from discontinued operations 
7.3
3.9
Post tax gain on disposal
–
–
Total profit from discontinued operations
7.3
3.9
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_93
Strategic Report
Financial Statements
Corporate Governance
Cash flows relating to discontinued operations
52 weeks 
30 December 
2022
£m
52 weeks 
31 December 
2021
 £m 
Net cash generated by operating activities
5.2
2.2
Net cash generated on investing activities
(1.7)
(0.6)
Net cash outflow from financing activities
(2.4)
(3.0)
Net cash flows for discontinued operations
1.1
(1.4)
Effect of disposal on the financial position of the Group
30 December 
2022
£m
Property, plant and equipment
1.5
Right-of-use
3.4
Goodwill
25.2
Other intangible assets
30.4
Financial assets
0.1
Deferred tax assets
1.7
Trade and other receivables
107.8
Lease receivables
1.1
Total assets held for sale
171.2
Lease liabilities
(4.4)
Trade and other payables
(68.8)
Tax payable
(0.5)
Provisions
(6.6)
Deferred tax payable
(6.8)
Total liabilities held for sale
(87.1)
Net assets and liabilities
84.1

Page_94
Impellam Group plc Annual Report and Accounts 2022
11. Property, plant and equipment
Freehold
property
£m
Short 
leasehold
property
£m
Furniture, 
fixtures
and fittings
£m
Computer
equipment
£m
Total
£m
Net carrying value – 1 January 2021
0.2
1.1
2.7
1.1
5.1
Cost – 2 January 2021
0.2
3.0
7.5
5.4
16.1
Additions
–
0.2
0.1
1.2
1.5
Disposals
–
–
(0.9)
(1.7)
(2.6)
Foreign exchange
–
–
–
0.1
0.1
Cost – 31 December 2021
0.2
3.2
6.7
5.0
15.1
Accumulated depreciation – 2 January 2021
–
1.9
4.8
4.3
11.0
Charge for the period
–
0.5
1.1
0.8
2.4
Disposals
–
–
(0.9)
(1.7)
(2.6)
Foreign exchange
–
–
–
0.1
0.1
Accumulated depreciation – 31 December 2021
–
2.4
5.0
3.5
10.9
Net carrying value – 31 December 2021
0.2
0.8
1.7
1.5
4.2
Cost – 1 January 2022
0.2
3.2
6.7
5.0
15.1
Re-analysis
–
0.8
(0.8)
–
–
Additions
–
0.1
0.6
2.6
3.3
Disposals
–
(0.7)
(1.1)
(0.6)
(2.4)
Transferred to assets held for sales (note 10)
(0.2)
(1.0)
(1.9)
(1.6)
(4.7)
Foreign exchange
–
0.2
0.2
0.2
0.6
Cost – 30 December 2022
–
2.6
3.7
5.6
11.9
Accumulated depreciation – 1 January 2022
–
2.4
5.0
3.5
10.9
Re-analysis
–
0.4
(0.4)
–
–
Charge for the period
–
0.4
0.9
1.3
2.6
Disposals
–
(0.7)
(1.1)
(0.6)
(2.4)
Transferred to assets held for sales (note 10)
–
(0.7)
(1.7)
(0.8)
(3.2)
Foreign exchange
–
0.1
0.3
0.2
0.6
Accumulated depreciation – 30 December 2022
–
1.9
3.0
3.6
8.5
Net carrying value – 30 December 2022
–
0.7
0.7
2.0
3.4
Included in computer equipment are assets with net carrying value of £nil (2021: £0.1m) held under a finance lease. Depreciation of 
£0.1m (2021: £0.1m) was charged on these assets.
12. Leases
During the period, the Group accounted for 94 leased properties (2021: 125) under IFRS 16 across the jurisdictions in which it 
operates. In some jurisdictions it is customary for lease contracts to provide for payments to increase each year by inflation or at a 
fixed rate and in others to be reset periodically to market rental rates, whilst in others the periodic rent is fixed over the lease term. 
Some leases have provisions for early termination (see lease end dates judgements 2(B)i). The Group also leased 27 vehicles (2021: 
99), all of which have a fixed lease fee over the term. The weighted average incremental borrowing rate used to calculate the lease 
liability was 3.26% (2021: 2.96%).
Of the 94 property leases accounted for under IFRS 16 during the period, 13.8% recognised future uplifts in rent (2021: 12%). Should 
the lease payments on these increase by 5% there could be a resulting increase in the right-of-use asset of £0.1m.
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_95
Strategic Report
Financial Statements
Corporate Governance
Right-of-use assets
Land and
buildings
£m
Vehicles
£m
Total
£m
Net carrying value – 1 January 2021
20.9
0.4
21.3
Cost – 2 January 2021
35.3
1.2
36.5
Additions
0.5
–
0.5
Remeasurement
1.5
–
1.5
Disposals
(4.0)
(0.5)
(4.5)
Foreign exchange
(0.2)
(0.1)
(0.3)
Cost – 31 December 2021 
33.1
0.6
33.7
Accumulated depreciation – 2 January 2021
14.4
0.8
15.2
Charge for the period
6.7
0.3
7.0
Disposals
(3.8)
(0.5)
(4.3)
Foreign exchange
(0.1)
–
(0.1)
Accumulated depreciation – 31 December 2021
17.2
0.6
17.8
Net carrying value – 31 December 2021 
15.9
–
15.9
Cost – 1 January 2022 
33.1
0.6
33.7
Additions
1.6
–
1.6
Remeasurement
0.4
–
0.4
Disposals
(5.1)
(0.2)
(5.3)
Transferred to assets held for sales (note 10)
(9.7)
(0.2)
(9.9)
Foreign exchange
1.1
–
1.1
Cost – 30 December 2022
21.4
0.2
21.6
Accumulated depreciation – 1 January 2022
17.2
0.6
17.8
Charge for the period
5.4
0.1
5.5
Disposals
(4.8)
(0.2)
(5.0)
Transferred to assets held for sales (note 10)
(6.2)
(0.3)
(6.5)
Foreign exchange
0.7
–
0.7
Accumulated depreciation – 30 December 2022
12.3
0.2
12.5
Net carrying value – 30 December 2022
9.1
–
9.1
Lease receivables 
Land and
buildings
£m
Vehicles
£m
Total
£m
Net carrying value – 1 January 2021
4.3
–
4.3
Additions
–
–
–
Interest
0.1
–
0.1
Receipts
(1.7)
–
(1.7)
Disposals
(2.5)
–
(2.5)
Foreign exchange
(0.2)
–
(0.2)
Net carrying value – 31 December 2021
–
–
–
Net carrying value – 30 December 2022
–
–
–

Page_96
Impellam Group plc Annual Report and Accounts 2022
12. Leases continued 
Lease liabilities
Land and
buildings
£m
Vehicles
£m
Total
£m
Net carrying value – 1 January 2021
26.2
0.3
26.5
Additions
0.4
–
0.4
Remeasurement
1.3
–
1.3
Interest
0.6
–
0.6
Payments
(9.0)
(0.2)
(9.2)
Disposals
(2.7)
–
(2.7)
Foreign exchange
(0.4)
–
(0.4)
Net carrying value – 31 December 2021 
16.4
0.1
16.5
Additions
1.3
–
1.3
Remeasurement
0.5
–
0.5
Interest
0.4
–
0.4
Payments
(5.7)
(0.1)
(5.8)
Disposals
(0.3)
–
(0.3)
Transfer to liabilities held for sale (note 10)
(3.3)
–
(3.3)
Foreign exchange
0.6
–
0.6
Net carrying value – 30 December 2022
9.9
–
9.9
30 December 
2022
£m
31 December 
2021
£m
Current
3.0
5.1
Non-current
6.9
11.4
Total lease liabilities (notes 29 and 30)
9.9
16.5
30 December 
2022
£m
31 December 
2021
£m
Due in year 1
3.3
5.5
Due in year 2 to 5
6.0
9.2
Due after year 5
1.5
3.0
Undiscounted lease payments
10.8
17.7
Unearned finance income
(0.9)
(1.2)
Total lease payables (notes 29 and 30)
9.9
16.5
Included in operating lease expenditure for 2022 are expenses relating to leases which have not been recognised under IFRS 16. 
The value of expense recognised for low-value leases for the period is £0.4m (2021: £0.7m) and for short-term leases is £0.3m 
(2021: £0.1m).
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_97
Strategic Report
Financial Statements
Corporate Governance
13. Goodwill
Cost
£m
Impairment
£m
Net carrying 
value
£m
Opening balance at 1 January 2021
155.9
(26.8)
129.1
Foreign exchange
(0.2)
–
(0.2)
Closing balance at 31 December 2021
155.7
(26.8)
128.9
Transfer to assets held for sale (note 10)
(37.3)
10.2
(27.1)
Disposal
(1.0)
–
(1.0)
Foreign exchange
8.7
–
8.7
Closing balance at 30 December 2022
126.1
(16.6)
109.5
Goodwill acquired through business combinations has been allocated for impairment testing purposes to seven principal cash-
generating unit (‘CGU’) groups as follows:
•	 Engineering
•	 Information technology
•	 Online platform
•	 Science and clinical
•	 UK General staffing
•	 US Staffing
•	 Vendor procurement
Foreign exchange and other movements to goodwill arises from the retranslation of goodwill balances held in foreign currencies 
relating to the acquisition of Bartech Holdings Corporation, in the US Staffing CGU.
No impairments were recognised in the current or prior periods over goodwill or other intangible assets. During the period the 
Group disposed of the trade of Corestaff which is held under the US Staffing CGU and accounted for £1.0m of the holding of the 
goodwill. On 30 January 2023 the Group announced the sale of the Regional Specialist Staffing and Healthcare divisions. These 
divisions comprise the entirety of the Education and Healthcare CGUs and a portion of the UK General Staffing CGU. As a result, 
£37.3m of goodwill cost and £10.2m of associated impairments were transferred to assets held for sale.
The carrying amount of goodwill and other indefinite assets allocated to cash-generating units at the period end is:
30 December
2022
£m
31 December
2021
£m
Healthcare
–
7.9
Information technology
11.4
11.4
Science and clinical
8.5
8.5
UK General staffing
9.4
28.6
US Staffing
80.2
72.5
Total
109.5
128.9
Any CGU not shown above has no goodwill in the current or prior period. The Group tests this and other assets (note 14) for 
impairment on an annual basis, and otherwise when changes in events or situations indicate that the carrying value may not be 
recoverable. If such a test indicates that the carrying amount is too high, a recoverable amount is established for the asset, which is 
the higher of the fair value less costs to sell and the value in use.

Page_98
Impellam Group plc Annual Report and Accounts 2022
13. Goodwill continued
The recoverable amount for each of the above CGUs has been determined based upon a value-in-use calculation. Value-in-use 
is established by discounting anticipated future cash flows attributable to each CGU that goodwill has been allocated to. Pre-
tax cash flow projections are based on financial budgets approved by the Board covering the next financial period and high level 
management forecasts for the following four years with a perpetuity factor applied to the last forecast year.
Key assumptions
The key assumptions are based upon a combination of market data tempered by our own historical experience. The calculation of 
value-in-use is most sensitive to the following assumptions:
•	 Gross profit – this takes the average gross profit achieved in the two years preceding the start of the five plan years and adjusts, 
as appropriate, for anticipated changes to business mix and market conditions over the five plan years and range from 3.2% to 
100.0% depending on the CGU;
•	 Discount rate – this reflects the Directors’ estimate of an appropriate market rate of return taking into account the relevant risk 
factors; this has been adjusted to reflect current and expected future economic conditions as well as to account for geographic 
influences (see table below for rates);
•	 Growth rate used to extrapolate beyond the plan year and terminal values are based upon the long-term average growth rate 
of the UK and US economies and range from 1.0% to 9.0% depending on how long it is anticipated the CGU will take to recover 
from the impacts of Covid-19. Management recognises that the staffing and support services market growth rates fluctuate both 
above and below this rate; and
•	 Terminal value growth rate – the cash flow projections include growth rates that are not expected to exceed the long-term 
growth rates of the UK and US economies, currently 2.0% (2021: 2.0%).
Sensitivity to changes in assumptions
The impairment calculation is sensitive to changes in the above assumptions. Sensitivity analyses were performed over each 
subsidiary CGU to model the effects of adverse changes in the forecasts and growth assumptions. The table below shows how the 
results of the impairment tests for each significant CGU (being those subject to impairment, having limited excess of recoverable 
amount over carrying amount, or representing a substantial amount of the total goodwill) would be impacted (with all other 
variables being equal) by an increase in discount rate of 0.5% or a decrease of 0.5% in the long-term growth rate. The impact of all 
of the scenarios together has also been considered and is disclosed in the final column.
Excess of
recoverable
amount over
carrying value
£m
Pre-tax
discount rate
0.5% increase
in discount rate
£m
Long-term
growth rates
decrease 
by 0.5%
£m
Combined
sensitivity
£m
Increase in
impairment 
using
combined
sensitivity
£m
Information technology
31.5
16.1
(3.6)
(6.2)
(9.3)
–
Science and clinical
8.0
16.1
(0.8)
(1.8)
(2.5)
–
UK General staffing
5.2
16.1
(1.9)
(3.3)
(5.0)
–
US Staffing
31.8
18.8
(2.3)
(12.5)
(15.7)
–
The post-tax discount rate used for management’s best estimates in 2022 was between 13.0% and 13.7%. Management continues 
to monitor closely the performance of all CGUs and considers the impact of any changes to the key assumptions.
In conclusion, management believes that, other than shown above, there is no reasonable possible change in the underlying 
assumptions that would result in a further significant impairment charge in the consolidated income statement.
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_99
Strategic Report
Financial Statements
Corporate Governance
14. Other intangible assets
Software
£m
Brand values
£m
Client
relationships
£m
Total
£m
Net carrying value – 1 January 2021
12.9
65.8
17.5
96.2
Cost – 2 January 2021
35.5
78.5
54.2
168.2
Additions
4.3
–
–
4.3
Disposals
(3.6)
–
–
(3.6)
Impairment
–
–
–
–
Foreign exchange
(0.1)
–
–
(0.1)
Cost – 31 December 2021
36.1
78.5
54.2
168.8
Accumulated amortisation – 2 January 2021
22.6
12.7
36.7
72.0
Charge for the period
5.3
5.9
3.9
15.1
Disposals
(3.6)
–
–
(3.6)
Foreign exchange
(0.1)
0.1
–
–
Accumulated amortisation – 31 December 2021
24.2
18.7
40.6
83.5
Net carrying value – 31 December 2021
11.9
59.8
13.6
85.3
Cost – 1 January 2022
36.1
78.5
54.2
168.8
Additions
8.0
–
–
8.0
Disposals
(2.7)
–
–
(2.7)
Transfer to assets held for sale (note 10)
(2.5)
(37.9)
(15.1)
(55.5)
Foreign exchange
0.6
1.8
1.8
4.2
Cost – 30 December 2022
39.5
42.4
40.9
122.8
Accumulated amortisation – 1 January 2022
24.2
18.7
40.6
83.5
Charge for the period
5.2
5.6
4.1
14.9
Disposals
(2.7)
–
–
(2.7)
Transfer to assets held for sale (note 10)
(1.9)
(10.3)
(12.9)
(25.1)
Foreign exchange
0.5
0.8
1.1
2.4
Accumulated amortisation – 30 December 2022
25.3
14.8
32.9
73.0
Net carrying value – 30 December 2022
14.2
27.6
8.0
49.8
Included in software additions for the 52 weeks ended 30 December 2022 are internally generated software development costs of 
£nil (2021: £0.6m) which have been capitalised at cost. These costs have been assessed as having a finite life of between three and 
five years (2021: three and five years) and are amortised, from the date the software is available for use, on a straight-line basis over 
this period.
Client relationships have resulted from business combinations and have been assessed as having a finite life of ten years. They 
are amortised, from the date of acquisition, on a straight-line basis over this period. Brand values have resulted from business 
combinations and have been assessed as having a finite life of between three and 20 years depending on the prominence of the 
brand. They are amortised on a straight-line basis over this period. 

Page_100
Impellam Group plc Annual Report and Accounts 2022
14. Other intangible assets continued
A summary of the amounts in brand values and client relationships, together with the remaining amortisation period is below:
Brand values
£m
Remaining 
amortisation 
period
years
Client 
relationships
£m
Remaining 
amortisation 
period
years
Information technology
10.3
15.9
2.9
1.8
US Staffing
11.9
15.9
5.1
3.0
Vendor procurement
5.4
15.9
–
–
These assets are all reviewed for impairment when there are changes in events or situations that indicate the carrying value may not 
be recoverable. Details of the sensitivities over such impairment reviews are included in note 13. No impairment was recognised in 
the current period (2021: £nil). 
15. Financial assets
30 December 
2022
£m
31 December 
2021
£m
Financial assets – non-current
Marketable investments designated at market value through the income statement
0.9
1.5
Other financial assets (loans and receivables) – non-current
Deposits with non-financial institutions
0.1
0.2
Total
1.0
1.7
Financial assets include:
•	 The marketable investments at market value through the income statement represent investments held in trust on behalf of 
certain US employees (see note 2(P)). The plan allows certain key employees to defer receipt of a portion of their compensation. 
These deferred compensation liabilities are funded by making contributions into a trust. The employees’ entitlements are 
limited to the market value of the fund. Investments in the trust comprise shares in US mutual funds. At 30 December 2022, 
these investments have been adjusted to the market value of £0.9m (2021: £1.5m). This movement is matched by an equivalent 
movement in other payables as disclosed in note 18; and
•	 Deposits with non-financial institutions represent amounts held by suppliers, clients and landlords as security for provision of 
facilities and services.
Information on credit risks and fair values is given in notes 29 and 30.
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_101
Strategic Report
Financial Statements
Corporate Governance
16. Trade and other receivables
Current assets
30 December 
2022
£m
31 December 
2021
£m
Trade receivables (note 2(J))
558.6
539.2
Other receivables
3.7
3.6
Prepayments
5.1
5.0
Contract assets
69.4
57.7
Total
636.8
605.5
•	 Trade receivables also include gross receivables of £364.2m (2021: £268.5m) under master-vendor agency arrangements in the 
UK and US where the Group only recognises the management fee element of the receivable as revenue – note 2(R);
•	 Contract assets comprise accrued income and costs incurred in the implementation of new contracts; and
•	 The above trade and other receivables fall into the ‘loans and receivables’ category of the Group’s financial assets.
Non-current assets
30 December 
2022
£m
31 December 
2021
£m
Contract assets
0.7
0.9
Lease debtor (note 12)
–
–
Total
0.7
0.9
Information on credit risks and fair values is given in notes 29 and 30.
Contract balances
Contract assets
30 December 
2022
£m
31 December 
2021
£m
At the beginning of the period
57.7
55.8
Net amounts recognised as revenue in the period
23.8
1.9
Transfer to assets held for sale
(12.1)
–
At the end of the period
69.4
57.7
Contract assets are included within ‘trade and other receivables’ on the face of the statement of financial position. Contract assets 
comprise accrued income and costs incurred in the implementation of new contracts (note 2(J)).
The Group applies the IFRS 9 simplified approach to measuring expected credit losses using a lifetime expected credit loss 
provision for trade receivables and contract assets. To measure expected credit losses on a collective basis, trade receivables and 
contract assets are grouped based on similar credit risk and ageing. The contract assets have similar risk characteristics to the trade 
receivables for similar types of contracts.
The expected loss provision is based on the Group’s expectation of future credit losses over the current receivables balance based 
on an analysis of the aging and sector of the receivable. These expectations are based upon known issues effecting specific debtors 
as well as a combination of historic and general forward-looking information on factors affecting the Group’s customers as a whole 
as well as an awareness of the economic conditions in the countries where the Group operates. These risk factors are considered 
both on initial recognition of the receivable and as part of the ongoing assessment. 

Page_102
Impellam Group plc Annual Report and Accounts 2022
16. Trade and other receivables continued
The lifetime expected loss provision for trade receivables is as follows:
31 December 2021
Current 
£m
<60 days past 
due
£m
60–120 days
past due
£m
>120 days 
past due
£m
Total
£m
Expected loss rate (%)
0.4%
1.9%
6.3%
54.2%
1.2%
Gross carrying amount
449.6
84.1
6.4
5.9
546.0
Loss provision
1.6
1.6
0.4
3.2
6.8
30 December 2022
Current 
£m
<60 days 
past due
£m
60–120 days
past due
£m
>120 days 
past due
£m
Total
£m
Expected loss rate (%)
0.1%
3.1%
7.4%
8.1%
0.6%
Gross carrying amount
497.1
41.4
2.7
21.0
562.2
Loss provision
0.4
1.3
0.2
1.7
3.6
All non-current receivables are due within three years of the end of the period. 
Movements in the provision for impairment of trade receivables were as follows:
30 December 
2022
£m
31 December 
2021
£m
Balance at beginning of period
6.8
5.2
Transfer to assets held for sale
(2.6)
–
Charged for the period
0.8
3.3
Utilised for the period
(1.6)
(1.7)
Foreign exchange
0.2
–
Balance at end of period
3.6
6.8
The creation and release of provisions for impaired trade receivables have been included in ‘administrative expenses’ in the income 
statement. Amounts are generally written off to the provision account where there is no expectation of recovery.
Included in the Group’s receivables are the following balances denominated in foreign currency:
30 December 
2022
£m
31 December 
2021
£m
Trade receivables (note 2(J))
382.9
313.7
Other receivables
4.4
2.6
Prepayments
1.4
2.5
Accrued income
1.6
12.5
Total
390.3
331.3
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_103
Strategic Report
Financial Statements
Corporate Governance
17. Cash and cash equivalents
For the purpose of the consolidated cash flow statement, cash and cash equivalents comprise the following:
30 December 
2022
£m
31 December 
2021
£m
Cash
112.4
90.9
Included within cash is £10.7m (2021: £8.5m) of cash which is restricted for use on specific clients.
Information on credit risks, fair values and interest rates is given in notes 29 and 30.
18. Trade and other payables
Current liabilities
30 December 
2022
£m
31 December 
2021
£m
Bank overdraft
4.3
3.9
Trade payables
530.2
376.7
Other tax and social security costs
31.4
63.9
Accruals
70.8
77.3
Contract liabilities
0.1
0.5
Other payables
40.9
46.4
Total
677.7
568.7
Trade payables include £448.5m (2021: £332.5m) of amounts payable under master-vendor arrangements in the UK and US, which 
are related to certain of the trade receivables – note 16. Arrangements are such that the payable amount is not due by the Group 
until a few days after receipt of the receivable.
Other tax and social security costs include £nil (2021: £9.1m) of taxes deferred under government schemes across 
various jurisdictions.
Included in other payables and accruals are:
a.	 £0.9m (2021: £1.4m) in respect of liabilities accruing to certain US employees in respect of a deferred compensation plan. These 
amounts are payable to members of the plan on retirement (note 15);
b.	 £4.5m (2021: £6.6m) for contributions due to be made to defined contribution pension schemes on behalf of certain employees 
of the Group;
c.	 £2.2m (2021: £3.6m) for customer unclaimed payments; and
d.	 Remaining amounts within other payables are largely payroll-related creditors.
Terms and conditions of the above financial liabilities:
e.	 Trade payables are non-interest-bearing and are normally settled within one month from the end of the month of invoice;
f.	 Other tax and social security costs are non-interest-bearing and are normally settled within one to three months; and
g.	 Other payables and accruals are non-interest-bearing and have an average term of three months.
Information on credit risks and fair values is given in notes 29 and 30.

Page_104
Impellam Group plc Annual Report and Accounts 2022
19. Short-term borrowings
30 December 
2022
£m
31 December 
2021
£m
Financial liabilities measured at amortised cost:
Hire purchase – secured
–
0.1
Total
–
0.1
Information on terms, credit risks and fair values are given in notes 28, 29 and 30.
20. Long-term borrowings
30 December 
2022
£m
31 December 
2021
£m
Financial liabilities measured at amortised cost:
Revolving credit borrowings – secured
77.8
101.9
Total
77.8
101.9
Information on terms, credit risks and fair values are given in notes 28, 29 and 30.
21. Provisions
Property
£m
Workers’
compensation
£m
Legal & 
contractual
£m
Total
£m
Current – 31 December 2021
1.1
0.2
7.0
8.3
Non-current – 31 December 2021 
3.2
–
0.6
3.8
At 31 December 2021 
4.3
0.2
7.6
12.1
Additions in the period
0.2
–
–
0.2
Utilised during the period
(0.9)
–
(2.1)
(3.0)
Unwind of discount
0.1
–
–
0.1
Transfer to liabilities held for sale
(1.6)
–
(5.0)
(6.6)
Foreign exchange
0.1
–
0.8
0.9
At 30 December 2022
2.2
0.2
1.3
3.7
Current – 30 December 2022
0.5
0.2
1.3
2.0
Non-current – 30 December 2022
1.7
–
–
1.7
Total
2.2
0.2
1.3
3.7
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_105
Strategic Report
Financial Statements
Corporate Governance
Property
Property provisions relate to the full expected cost of dilapidations and have been discounted to a present value using the relevant 
lease interest rate.
Workers’ compensation
The US operations maintain, or maintained, insurance policies with significant excesses, below which claims are borne by the 
operations. Provision is made for estimated costs of claims or losses arising from past events.
The level of provision made is based upon independent actuarial estimates. These estimates take into account the ultimate cost, 
less amounts paid to date, in respect of accidents occurring between the inception of the policy and the end of the current period, 
the period covered by these self-insurance arrangements. An allowance is made for claims incurred but not reported in line with 
standard actuarial practice.
Claims are expected to be settled within one year.
Legal & contractual
The Group holds a provision for expected legal and contractual costs that are probable to cause an outflow of resources over 
an extended period. Management exercises judgements to determine the amount of this provision on a case-by-case basis. 
Provision is made for known issues based on past experience of similar items and other known factors. Each provision is considered 
separately, and the amount provided reflects the best estimate of the most likely amount, being the single most likely amount in a 
range of possible outcomes. 
With reference to the prejudicial exemption in IAS 37, the Group will not disclose any further information about the assumptions for 
the provision, including any details about current and the expected number of lawsuits and settled claims. The disclosure of such 
information is believed to be detrimental to the Group in connection with the ongoing confidential negotiations and could inflict 
financial losses on the Group and its shareholders.
Contingent liabilities
While the Group seeks to act with the highest levels of integrity and professionalism, it operates in an environment where the 
application of employment laws and associated taxation legislation to temporary workers’ pay can be complicated to apply in 
practice.  This is particularly the case around the application of minimum pay rates, holiday pay compensation and the applicability 
of taxes to certain temporary worker expenses.  The Group makes specific provision for such liabilities where there is a present 
obligation, payment is probable and the amount can be estimated reliability. As such provisions include a degree of estimation 
uncertainty, any amounts eventually settled may be greater or less than the original provision and therefore the Group may have 
associated contingent liabilities. 
22. Deferred taxation
30 December 
2022
£m
31 December 
2021
£m
Non-current deferred tax assets: 
Total deferred tax asset – UK
0.9
1.9
Total deferred tax asset – overseas
2.3
6.4
Total deferred tax asset
3.2
8.3
30 December 
2022
£m
31 December 
2021
£m
Deferred tax liabilities:
Non-current deferred tax liabilities
7.7
18.7
Total deferred tax liabilities
7.7
18.7
Deferred tax liabilities primarily relate to fair value adjustments on acquisitions.

Page_106
Impellam Group plc Annual Report and Accounts 2022
22. Deferred taxation continued
Property, 
plant and 
equipment
£m
Intangible
assets
£m
Provisions
£m
Tax value of 
loss
carry-forwards
£m
Total 
deferred
taxation
£m
At 2 January 2021
1.5
(18.1)
6.3
2.5
(7.8)
Recognised in income
(0.3)
(0.7)
(0.6)
(1.6)
(3.2)
Foreign exchange
–
0.1
–
0.5
0.6
At 31 December 2021
1.2
(18.7)
5.7
1.4
(10.4)
Deferred tax assets – 31 December 2021
1.2
–
5.7
1.4
8.3
Deferred tax liabilities – 31 December 2021
–
(18.7)
–
–
(18.7)
1.2
(18.7)
5.7
1.4
(10.4)
At 1 January 2022
1.2
(18.7)
5.7
1.4
(10.4)
Recognised in income - continuing
(1.1)
5.5
(3.7)
0.9
1.6
Recognised in income - discontinued
0.3
(1.3)
0.3
(0.2)
(0.9)
Transferred to liabilities held for sale
(0.3)
6.8
(1.1)
(0.2)
5.2
Foreign exchange
–
–
–
–
–
At 30 December 2022
0.1
(7.7)
1.2
1.9
(4.5)
Deferred tax assets – 30 December 2022
0.1
–
1.2
1.9
3.2
Deferred tax liabilities – 30 December 2022
–
(7.7)
–
–
(7.7)
0.1
(7.7)
1.2
1.9
(4.5)
Unrecognised deferred tax assets
Deferred tax assets in relation to continuing operations have not been recognised in respect of the following items (because it is not 
probable that future taxable profits will be available against which the Group can utilise the benefits):  
30 December 
2022
£m
31 December 
2021
£m
Gross value of loss carry-forwards
27.7
32.6
As at the end of 2022, the Group has pre-entry capital losses of £27.7m (2021: £27.7m).  No deferred tax asset has been recognised 
in respect of these losses due to their nature.  There are no losses that will expire included in unrecognised tax losses.  All losses are 
subject to legislation restricting the right to offset them. None of the losses held by the Group have an expiry date.
23. Issued share capital
Number of
issued shares
m
Issued share
capital
£m
Share premium
account
£m
Total
share capital
£m
2 January 2021
45.9
0.5
30.1
30.6
Shares repurchased
(0.6)
–
–
–
31 December 2021
45.3
0.5
30.1
30.6
1 January 2022
45.3
0.5
30.1
30.6
Shares repurchased
(0.2)
–
–
–
30 December 2022
45.1
0.5
30.1
30.6
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_107
Strategic Report
Financial Statements
Corporate Governance
Transactions with shareholders
In 2022, 253,615 Ordinary shares of 1p each (2021: 608,602), representing 0.6% (2021: 1.3%) of the opening number of issued shares, 
were repurchased in the market for consideration of £1.2m (2021: £1.9m), and cancelled.
On 29 June 2022 the shareholders approved a new share purchase plan allowing the Company to purchase up to 4,513,446 
Ordinary shares up to the earlier of the date of the Company’s next Annual General Meeting or 30 June 2023.
Impellam Group plc
The Company has no limit to its authorised share capital. The above number represents the number of allotted, fully paid shares of 
1p in issue.
24. Dividends
30 December 
2022
£m
31 December 
2021
£m
Special dividend paid 9 December 2022 at 55.4p per share
25.0
–
Paid in period
25.0
–
On 22 December 2022 the company announced a further special dividend of 55.4p per share totalling £25.0m to be paid on 
27 January 2023 which has not be recognised in these accounts.
On 6 March 2023 the company announced a further special dividend of 77.8p per share totalling £35.0m to be paid on 6 April 2023 
which has not be recognised in these accounts.
25. Other reserves
Merger
reserve
£m
Other
reserve
£m
Foreign 
currency
translation
reserve
£m
Total other
reserves
£m
2 January 2021
19.0
92.2
7.1
118.3
Currency translation differences
–
–
(1.4)
(1.4)
31 December 2021
19.0
92.2
5.7
116.9
1 January 2022
19.0
92.2
5.7
116.9
Currency translation differences
–
–
14.0
14.0
30 December 2022
19.0
92.2
19.7
130.9
Merger reserve
The merger reserve arises under Section 612 of the Companies Act 2006 as a result of the acquisition of Bartech Holding 
Corporation and Lorien Limited using the issue of shares as part consideration. The excess of fair value over nominal value of shares 
is transferred to a merger reserve rather than share premium. This reserve is not distributable.
Other reserve
The other reserve comprises £92.2m contributed surplus arising on a historical demerger transaction (2021: £92.2m). It also 
contains £41,000 contributed surplus arising on a historical demerger transaction and a special reserve arising from the capital 
reduction in December 2012 (2021: £41,000); and £55,000 capital redemption reserve arising from the purchase and cancellation of 
treasury shares (2021: £47,000). This reserve is not distributable.
Foreign currency translation reserve
The foreign currency translation reserve is used to record exchange differences arising from the translation of the financial 
statements of foreign subsidiaries.

Page_108
Impellam Group plc Annual Report and Accounts 2022
26. Non-controlling interest
The following table summarises the information relating to each of the Group’s subsidiaries that has material non-controlling interest 
(‘NCI’), before any intra-Group eliminations.
Individual
 immaterial 
subsidiaries
£m
Total
£m
30 December 2022
Net assets attributable to NCI
0.3
0.3
Profit allocated to NCI
0.2
0.2
Other comprehensive income allocated to NCI
–
–
Other comprehensive income from reducing the NCI component
–
–
Individual
immaterial
subsidiaries
£m
Total
£m
31 December 2021
Net assets attributable to NCI
0.1
0.1
Profit allocated to NCI
0.1
0.1
Other comprehensive income from reducing the NCI component
0.3
0.3
The individually immaterial subsidiaries include the share of results for Barpellam Inc and Bartech Belgium NV (2021: Barpellam Inc 
and Bartech Belgium NV) which are not wholly owned by the Group (note 27). 
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_109
Strategic Report
Financial Statements
Corporate Governance
27. Related party disclosures
The consolidated financial statements include those of the holding company, Impellam Group plc, and all of its subsidiaries. All 
subsidiaries have the same period end as the Group and are wholly owned at the period end unless otherwise specified.
800 The Boulevard
– Blue Arrow Financial Services Limited* †
Capability Green
– Blue Arrow Holdings Limited †
Luton
– Blue Arrow Limited †
LU1 3BA
– BMS Limited
United Kingdom
– Carbon60 Limited
–
Career Teachers 2006 Limited †
–
Career Teachers Limited †
–
Carlisle Cleaning Services Holdings Limited*
–
Carlisle Events Services Limited*
–
Carlisle Group Limited
–
Carlisle Nominees Limited*
–
Carlisle Staffing plc
–
Carlisle Staffing Services Holdings Limited
–
Carlisle Staffing Services Limited
–
Chadwick Nott (Holdings) Limited †
–
Chrysalis Community Care Group Limited †
–
Comensura Limited(a)
–
Doctors On Call Limited †
–
Flexy Corporation Limited
–
Global Group (UK) Limited †
–
Global Medics Limited †
–
Guidant Global-Europe Limited
–
Impellam Holdings Limited
–
Impellam UK Limited
–
Laybridge Limited*
–
Litmus Workforce Solutions Limited †
–
Lorien Limited
–
Lorien Resourcing Limited
–
Medacs Global Group Limited †
–
Medacs Healthcare Australasia Group Limited †
–
Medacs Healthcare plc †
–
OneTrue Limited
–
PRN Recruitment Limited †
–
Science Recruitment Group Limited
–
Tate Recruitment Limited †
–
Younifi Limited
Level 2
– Allied Employment Group Pty Limited(b) †
14 Martin Place
– Comensura Pty Limited(b)
Sydney
– Flexy Services Pty Limited(b)
NSW 2000
– Global Medics Pty Limited(b) †
Australia
–
Litmus Workforce Solutions Pty Ltd(b) †
–
Medacs Healthcare (Pty) Limited(b) †
–
Medacs Healthcare Australia Pty Limited(b) †

Page_110
Impellam Group plc Annual Report and Accounts 2022
Straatsburgdok-Noordkaai 3
–
Bartech Belgium NV(h) (73% owned)
2030 Antwerp, Belgium
PO Box 71, Road Town
–
Sabertooth Services Limited
Tortola VG1110
British Virgin Islands
250 Howe Street
–
Bartech Technical Services of Canada Limited(c)
20th Floor Vancouver
–
Canada Corporate Employment Resources ULC(c)
BC V6C 3R8
–
Global & Medical Recruitment Consultancy Inc.(c) †
Canada
–
Guidant Group Canada ULC(c)
Anna-Schneider-Steig 22
50678 Cologne, Germany
–
Guidant Global Germany GmbH(c) 
Beethovenplatz 2
80336 Munich, Germany
–
Impellam GmbH(c)
Block 9, Blackrock Business Park
–
Carlisle Security (Holdings) Limited(e)
Blackrock
–
Carlisle Security Limited(e)
Co. Dublin, A94 E4X2
–
Carlisle Staffing Services Ireland Limited(e)
Ireland
–
Irish Recruitment Consultants Limited(e)
–
Litmus Workforce Solutions Ireland Limited(h) †
–
Medacs Global Group Limited(h) †
Via Filippo Turati 29
20121 Milan, Italy
–
Guidant Global Italy SRL(h) 
Rio Tiber 40 102
–
Bartech Mexico S, de RL de CV(c)
Col Cuauhtemoc 06500
Cuauhtemoc, Distrito Federal, Mexico
98 Alicia Street
–
Guidant Global Mexico, S.A. de C.V.(c)
Colony Guadalupe Tepeyac.
Mexico City CP07840, Mexico
Level 6, 3 Ferncroft Street
–
Global Medics NZ Limited(f) †
Graft, Auckland 1010
–
Healthlink New Zealand Group Limited(f) †
New Zealand
–
Medacs Healthcare Limited(f) †
Oriental Center, Suite p1
254 Muñoz Uñoz Rivera Avenue San Juan
PR 00918 Puerto Rico
–
Guidant Global Puerto Rico Inc(c) 
133 New Bridge Road
–
Guidant Global SG Pte Ltd(g)
#10-05, Chinatown Point
Singapore 059413
–
Latitudes Group International Management Pte Limited(g) †
Martin-Disteli-Strasse 9
–
Carbon60 AG(d)
4600 Olten, Switzerland
–
Guidant Global Switzerland AG(d)
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022
27. Related party disclosures continued

Page_111
Strategic Report
Financial Statements
Corporate Governance
2711 Centerville Road Suite 400 
–
Barpellam Inc (49% owned)(c)
Wilmington
– CER Canada Holding Inc.(c)
Delaware 19808
– Impellam NA Support Services Inc(c)
USA
– Corporate Employment Resources Inc.(c)
–
Corporate Services Group Holdings Inc.(c)
–
Guidant Global Canada Holding Inc.(c)
–
Guidant Global Holding Corporation(c)
–
Guidant Global Inc.(c)
–
Guidant Group Inc.(c)
17199 N Laural Park Drive
–
Bartech Mexico Holding LLC(c)
Suite 224 Livonia
–
Bartech Technical Services LLC(c)
Michigan 48152 USA
Companies marked with a * above are exempt from the Companies Act 2006 requirements relating to the audit of their individual 
accounts by virtue of Section 480 of the Act relating to dormant companies.
Companies marked with a † above have been sold after the year end (see note 10).
All subsidiaries are indirect holdings of the Company other than Impellam Holdings Ltd, Impellam UK Ltd and the Medacs Global 
Group Ltd which has its registered office in the UK.
Shares for all companies are classed as Ordinary and a nominal value of £1 per share except as disclosed below:
(a)	 ‘A’ Ordinary shares of £1
(b)	 Ordinary shares of A$1
(c)	 Common stock with no par value
(d)	 Ordinary shares of 1000 CHF
(e)	 Ordinary shares of €1.27
(f)	 Ordinary shares of NZ$1
(g)	 Ordinary shares of SG$1
(h)	 Ordinary shares of €1
The Group owns 49% of the issued stock of Barpellam Inc but exercises control of the company in accordance with the definitions 
of power and exposure to variability in returns required under IFRS 10 Consolidated Financial Statements.

Page_112
Impellam Group plc Annual Report and Accounts 2022
27. Related party disclosures continued
The subsidiary undertakings listed below are exempt from the Companies Act 2006 requirements relating to the audit of 
their individual accounts by virtue of Section 479A of the Act as this Company has guaranteed the subsidiary company under 
Section 479C of the Act:
Registered
number
Class of
shares held
Ownership
30 December
2022
31 December
2021
Flexy Corporation Limited
09524785
Ordinary
100%
100%
Guidant Global-Europe Limited
07130856
Ordinary
100%
100%
OneTrue Limited
01189888
Ordinary
100%
100%
Younifi Limited
09898687
Ordinary
100%
100%
Compensation of key management personnel of the Group
The Directors have considered the levels of responsibility delegated to senior management of the Group and have concluded that, 
in addition to the Directors themselves, disclosure should include the Senior Leadership Team which comprises the Portfolio CEO 
and Group General Counsel and Company Secretary, the Chief Executives of STEM, Global Managed Services, Impellam North 
America and Impellam APAC as well as the Chief Technology Officer, the Group Director of Corporate Development and the Group 
Director of Investment & Innovation. The total number of positions included in the disclosure is 15 (2021: 15). The Directors receive 
dividends in proportion to their shareholdings held during the current and prior periods.
30 December 2022
£m
31 December 2021
£m
Short-term employment benefits
6.8
6.8
Post-employment benefits
0.2
0.2
Total
7.0
7.0
Lord Ashcroft has an interest in Puma International Holdings Limited. The Group paid Puma International Holdings Limited 
£100,000 (2021: £425,000) for the provision of consultancy services. Nothing was owed to or by Puma International Holdings 
Limited at the start or end of the period. Angela Entwistle is also a Director of a company called Deacon Street Partners Limited. 
The Group pays Deacon Street Partners Limited for its provision of Angela Entwistle’s services as a Non-Executive Director – 
£40,000 (2021: £40,000). The Group owed £8,000 to Deacon Street Partners Limited at the end of the period (2021: £4,000). Also, 
a company within the Impellam Group provides a payroll bureau service to Deacon Street Partners Limited for which no charge is 
made as the arm’s-length cost of such service is negligible.
David Barfield, a Director of various Group companies is a significant shareholder in Bartech Acquisition Corporation LLC. Bartech 
Acquisition Corporation LLC is a shareholder in Techcentral LLC and the Group provides accounting and programme management 
services at an arm’s length rate to TechCentral LLC. During the period, the Group charged TechCentral $14,000 (2021: $116,000) for 
these services. At the end of the period, TechCentral LLC owed the Group $12,000 (2021: $116,000).
During the period the Group entered into the following transactions with related parties who are not 100% owned by the Group.
Sale of 
services to 
related parties
£m
Purchase of 
services from 
related parties
£m
Amounts owed
to related 
parties
£m
Amounts owed
by related 
parties
£m
30 December 2022
Barpellam Inc
–
31.0
61.6
1.3
Bartech Belgium NV
–
0.1
1.1
–
Total
–
31.1
62.7
1.3
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_113
Strategic Report
Financial Statements
Corporate Governance
Sale of
services to
related parties
£m
Purchase of
services from
related parties
£m
Amounts owed
to related
parties
£m
Amounts owed
by related
parties
£m
31 December 2021
Barpellam Inc
–
37.5
30.0
2.5
Bartech Belgium NV
–
0.1
0.9
–
Total
–
37.6
30.9
2.5
Sales to related parties relate to expenditure transferred at cost to encourage the expansion of the related party. As these 
companies are controlled by the Group, no allowance has been made for bad and doubtful debts. 
28. Net debt
31 December
2021
£m
Transfer to 
liabilities held 
for sale
Cash
flow
£m
Interest
charged
£m
Interest
paid
£m
New Leases
£m
Foreign
exchange
£m
30 December
2022
£m
Cash and short-term deposits (note 17)
90.9
–
13.7
(2.4)
2.4
–
7.8
112.4
Bank overdraft (note 18)
(3.9)
–
(0.4)
–
–
–
–
(4.3)
Revolving credit (notes 19 and 20)
(101.9)
–
24.1
(2.0)
2.0
–
–
(77.8)
Hire purchase (notes 19 and 20)
(0.1)
–
0.1
–
–
–
–
–
Lease liabilities (note 12)
(16.5)
3.3
5.4
(0.4)
0.4
(1.8)
(0.3)
(9.9)
Lease debtors (note 12)
–
–
–
–
–
–
–
–
Net cash / (net debt)
(31.5)
3.3
42.9
(4.8)
4.8
(1.8)
7.5
20.4
1 January
2021
£m
Cash
flow
£m
Interest
charged
£m
Interest
paid
£m
New Leases
£m
Foreign
exchange
£m
31 December
2021
£m
Cash and short-term deposits (note 17)
117.9
(24.3)
(0.2)
0.2
–
(2.7)
90.9
Bank overdraft (note 18)
(2.9)
(1.0)
–
–
–
–
(3.9)
Revolving credit (notes 19 and 20)
(118.9)
16.7
(3.4)
3.4
–
0.3
(101.9)
Hire purchase (notes 19 and 20)
(0.2)
0.1
–
–
–
–
(0.1)
Lease liabilities (note 12)
(26.5)
8.8
(0.6)
0.4
1.0
0.4
(16.5)
Lease debtors (note 12)
4.3
(1.7)
0.1
(0.1)
(2.5)
(0.1)
–
Net debt
(26.3)
(1.4)
(4.1)
3.9
(1.5)
(2.1)
(31.5)
The Group takes advantage of a number of non-recourse financing agreements organised by clients of the Group to allow for the 
acceleration of payment of the Group’s receivables (see note 2(J)). At the end of 2022, these amounted to £nil (2021: £8.2m). These 
agreements accrue interest at between 0.65% and 1.75% over SONIA and interest of £0.1m was charged during the period (2021: 
£0.1m) and is included in other interest in note 7.

Page_114
Impellam Group plc Annual Report and Accounts 2022
29. Financial risk management objectives and policies
The Group’s principal financial liabilities comprise bank overdrafts, revolving credit facilities, leases and trade payables. Overdrafts 
and revolving credit facilities are used to satisfy short-term cash flow requirements. The main purpose of these financial liabilities 
is to raise finance for the Group’s trading operations. The Group also has various financial assets such as investments, trade 
receivables, cash and short-term deposits which arise directly from trading operations.
The main risks arising from the Group’s financial instruments are set out below. The Board reviews and agrees policies for managing 
each of these risks and these are summarised below.
It is, and has been throughout the period under review, the Group’s policy that no trading in financial instruments such as derivatives 
shall be undertaken. The Group’s policy with regard to interest rate and foreign exchange contracts is to only hedge specific risks 
with a determinable date that arise from operations or financing.
Interest rate risk
None of the Group’s borrowings are at a fixed rate of interest. All borrowings are subject to changes in market interest rates, 
primarily the revolving credit facility, which is subject to floating rates. The floating rate borrowings are not exposed to changes in 
fair value; however, the Group is exposed to interest rate risk as costs increase if market rates rise or cash flow opportunity as costs 
decrease if market rates fall.
The Group also earns interest on credit bank balances at a floating rate of interest. The Group’s policy is to manage its interest rate 
cost by the use of variable rate debts while rates are low.
Interest rate risk table
The following table demonstrates the sensitivity to a reasonably (based upon market expectations for the next 12 months) 
possible change to interest rates, with all other variables held constant, of the Group’s profit before tax (through the impact of 
floating rate borrowings).
Increase/
decrease in 
basis points
Effect on profit
before tax
£m
Effect on equity
£m
30 December 2022
Pound Sterling
+50
(0.6)
(0.5)
-25
0.3
0.2
US Dollar
+50
–
–
-25
–
–
31 December 2021
Pound Sterling
+75
(0.9)
(0.7)
-25
0.3
0.2
US Dollar
+75
(0.1)
(0.1)
-25
–
–
Liquidity risk
The Group’s funding strategy is to maintain funding flexibility through the use of cash, deposits, revolving credit facilities, overdrafts, 
supplier financing arrangements and leasing contracts. The Group aims to ensure that it has committed borrowing facilities in place 
in excess of its peak forecast borrowings for at least the next 12 months. Short-term flexibility is achieved by the use of deposits and 
revolving credit facilities and supplier financing arrangements.
The Group renewed its revolving credit facilities on 17 December 2021 for a further three years with an option to extend for a further 
two years; £182.5m was available for drawdown (2021: £182.5m) which includes an overdraft facility of £5m. The amount utilised 
at 30 December 2022 was £77.8m (2021: £103.8m). This facility includes an accordion element of an additional £40m which could 
be added to the facility. There are no restrictions to the free transfer of funds between fully owned subsidiaries. The facilities cover 
all territories the Group operates in. The revolving credit facility includes financial covenants linked to the Group’s debtor cover, 
leverage cover and interest cover using adjusted EBITDA (before separately disclosed items and share-based payment) – note 3. At 
30 December 2022, and throughout the period, the Group was in compliance with its financial covenants and expects to continue 
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_115
Strategic Report
Financial Statements
Corporate Governance
to be so. With effect from 3 March 2023 and following the disposal of the Regional Specialist and Healthcare divisions, the Group 
has stepped down its facility to £132.5m with an agreed accordion of £30m, all other elements remain the same.
The Group takes advantage of a number of non-recourse financing agreements organised by clients of the Group to allow for the 
acceleration of payment of the Group’s receivables (see note 2(J)). At the end of 2022, these amounted to £nil (2021: £8.2m). These 
agreements accrue interest at between 0.65% and 1.75% over SONIA and interest of £0.1m was charged during the period (2021: 
£0.1m) and is included in other interest in note 7. 
The table below summarises the maturity profile of the Group’s financial liabilities at 30 December 2022 and 31 December 2021 
based on contractual undiscounted payments.
On demand
£m
Less than 3 
months
£m
3–12
months
£m
1–5
years
£m
5 years 
or more
£m
Total
£m
30 December 2022
Revolving credit facilities (notes 19 and 20)
–
–
–
77.8
–
77.8
Trade and other payables (note 18)
4.3
633.7
8.0
0.3
–
646.3
Finance lease liabilities (notes 19 and 20)
–
–
–
–
–
–
Undiscounted lease liabilities (note 12)
–
0.8
2.5
6.0
1.5
10.8
Total
4.3
634.5
10.5
84.1
1.5
734.9
On
demand
£m
Less than
3 months
£m
3–12
months
£m
1– 5
years
£m
5 years
or more
£m
Total
£m
31 December 2021
Revolving credit facilities (notes 19 and 20)
–
–
–
101.9
–
101.9
Trade and other payables (note 18)
3.9
490.6
10.3
–
–
504.8
Finance lease liabilities (notes 19 and 20)
–
0.1
–
–
–
0.1
Undiscounted lease liabilities (note 11)
–
1.4
4.1
9.2
3.0
17.7
Total
3.9
492.1
14.4
111.1
3.0
624.5

Page_116
Impellam Group plc Annual Report and Accounts 2022
29. Financial risk management objectives and policies continued
Credit risk
The risk of financial loss due to a counterparty’s failure to honour its obligations arises principally in relation to transactions where 
the Group provides services on deferred terms (note 16).
Group policies are aimed at minimising such losses. It is the Group’s policy that all clients who wish to trade on credit terms are 
subject to credit verification procedures. In addition, receivable balances are monitored on an ongoing basis with the result that the 
Group’s exposure to bad debts is kept to a minimum. The maximum exposure is the carrying amount as disclosed in note 16. The 
Group has a credit risk policy that covers all clients except public sector, local government and pay when paid contracts. There is a 
£500,000 aggregate first loss and maximum policy liability of £44.5m. This policy was renewed in February 2022 for three years.
With respect to credit risk from other financial assets of the Group, which comprise cash and cash equivalents and investments, the 
Group’s exposure to credit risk arises from the default of the counterparty, with a maximum exposure equal to the carrying amount 
of these assets. These risks are primarily minimised by restricting deposits and investments to those available from well‑established 
reputable, financial institutions.
At 30 December 2022, the maximum exposure to credit risk for trade and other receivables by geographic region was as follows.
30 December 
2022
£m
31 December 
2021
£m
UK
242.6
275.0
North America
365.9
290.5
Europe
11.2
20.5
Australasia
17.8
20.4
Total
637.5
606.4
Foreign currency risk
The Group has a significant investment in its operations in North America with some smaller interests in Europe and Australasia. 
The Group’s consolidated balance sheet can be affected significantly by the movements in the US Dollar exchange rate; however, 
movements in the exchange rates for Euro, Australian Dollar, Canadian Dollar, Swiss Franc, New Zealand Dollar or other currencies 
have only a marginal impact on the Group’s results and balance sheet.
The Group does not hedge against the impact of exchange rate movements on the translation of foreign currency denominated 
profits. Transactional currency exposures across the Group are minimal.
The following table demonstrates the sensitivity to a reasonably possible change in the exchange rates:
Percentage 
change 
in rate
Effect on profit
before tax
£m
Effect on equity
£m
30 December 2022
US Dollars
+10
0.9
1.0
-10
(1.1)
(1.2)
Euros
+10
0.3
0.1
-10
(0.4)
(0.1)
31 December 2021
US Dollars
+10
0.7
–
-10
(0.9)
–
Euros
+10
0.1
0.2
-10
(0.1)
(0.2)
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_117
Strategic Report
Financial Statements
Corporate Governance
Price risk
The Group has investments in marketable securities and as such is exposed to price risk. These securities are held in trust on behalf 
of certain US employees and the underlying risk is borne by those employees. The Group’s liability is limited to the market value of 
the securities (note 15).
Capital management
Capital consists of the total equity attributable to the equity holders of the Parent Company.
The primary objective of the Group’s capital management is to safeguard the Group’s ability to continue as a going concern, to 
ensure that it maintains a good credit rating in order to support its business and maximise shareholder value. No changes were 
made to the objectives, policies or processes during either period.
The Group considers capital less any net cash as components of funding. It monitors funding by reference to its ability to borrow 
and to satisfy debt covenants. The principal measure is the EBITDA ratio, which is calculated by dividing the funding of the Group 
by the Group’s adjusted earnings before interest, tax, adjusted depreciation and amortisation.
The revolving credit facility included a financial covenant linked to the Group’s leverage, interest cover and debtor cover. 
At 30 December 2022, and throughout the period, the Group was in compliance with these financial covenants whilst this facility 
was in place.
30. Financial instruments
Set out below is a comparison by category of the carrying amounts and fair values of all the Group’s financial instruments that are 
carried in the consolidated balance sheet.
30 December 2022
31 December 2021
Carrying
amount
£m
Fair 
value
£m
Carrying
amount
£m
Fair
value
£m
Financial assets
Investments (note 15)
0.9
0.9
1.5
1.5
Other financial assets (non-current) (note 15)
0.1
0.1
0.2
0.2
Cash and cash equivalents (note 17)
112.4
112.4
90.9
90.9
Financial liabilities
Bank overdraft (note 18)
4.3
4.3
3.9
3.9
Short-term borrowings (note 19)
–
–
0.1
0.1
Long-term borrowings (note 20)
77.8
77.8
101.9
101.9
The carrying value of trade receivables less impairment and trade payables are assumed to approximate fair value and are excluded 
from the above table.
Fair value estimation hierarchy:
•	 Level 1 – Quoted prices (unadjusted) in active markets for identical assets or liabilities;
•	 Level 2 – Inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly (that 
is, as prices) or indirectly (that is derived from prices); and
•	 Level 3 – Inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs). 

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Impellam Group plc Annual Report and Accounts 2022
30. Financial instruments continued
The following table presents the fair value hierarchy of assets measured at fair value:
Level 1
£m
Level 2
£m
Level 3
£m
Total
£m
30 December 2022
Investments (note 15)
0.9
–
–
0.9
Level 1
£m
Level 2
£m
Level 3
£m
Total
£m
31 December 2021
1.5
–
–
1.5
Investments (note 15)
1.5
–
–
1.5
Level 1
Market values, based on published prices, have been used to determine the fair value of the marketable investments included in 
other financial assets.
Fair value for short-term borrowings are equal to book value as they are repayable on demand and are subject to churn over a 
period of less than three months.
Interest rate risk
At 30 December 2022 and 31 December 2021, none of the Group’s borrowings are at fixed rates of interest. The following table sets 
out the carrying amount, by maturity, of the Group’s financial instruments that are exposed to interest rate risk.
Within 
1 year
£m
1–3
years
£m
Total
£m
30 December 2022
Floating rate
Cash and short-term deposits (note 17)
112.4
–
112.4
Bank overdrafts (note 18)
(4.3)
–
(4.3)
Revolving credit facilities (notes 19 and 20)
–
(77.8)
(77.8)
Hire purchase (notes 19 and 20)
–
–
-
Within
1 year
£m
1–2
years
£m
Total
£m
31 December 2021
Floating rate
Cash and short-term deposits (note 17)
90.9
–
90.9
Bank overdrafts (note 18)
(3.9)
–
(3.9)
Revolving credit facilities (notes 19 and 20)
–
(101.9)
(101.9)
Hire purchase (notes 19 and 20)
(0.1)
–
(0.1)
The effective interest rate on bank balances and other short-term deposits was less than 0.5% (2021: less than 0.5%). US deposit 
interest rates were 1.9% (2021: less than 0.5%).
Bank overdrafts and revolving credit borrowings are secured by a guarantee and debenture with a fixed charge over certain assets 
of the Company and the subsidiary undertakings concerned plus a floating charge over all other assets of the Company and 
those subsidiary undertakings, supported by a cross-guarantee given by the Company and the various subsidiary undertakings. 
Borrowings under these facilities incurred interest (including margin) between 1.90% and 2.70% over SONIA rate (2021: between 
1.90% and 2.70% over LIBOR rate). All interest is charged monthly in arrears (note 29).
Notes to the consolidated financial statements continued
For the 52 weeks ended 30 December 2022

Page_119
Strategic Report
Financial Statements
Corporate Governance
Collateral pledged
The self-insured workers’ compensation liability described in note 21 is covered by insurers on the basis that collateral is provided 
sufficient to cover all potential claims. This collateral takes two forms:
•	 £2.7m – $3.3m (2021: £3.0m – $4.0m) in the form of letters of credit drawn upon the revolving credit facility in the US; and
•	 £0.1m – $0.2m (2021: £0.2m – $0.2m) in the form of cash deposits, shown on the balance sheet as non-current other financial 
assets (note 14).
The Group has also issued various indemnities totalling £0.2m (2021: £2.1m) relating to rent guarantees, mainly in Australia. These 
expire in 2023.
31. Control
The Group has identified Lord Ashcroft as the ultimate controlling party as he has influence over more than 50%, but less than 75%, 
of both the shares and voting rights of Impellam Group plc.
32. Post balance sheet events – share purchase and cancellation
Between the end of the year and 30 March 2023, a further 106,597 Ordinary shares of 1p each have been repurchased in the market 
for total consideration of £0.7m (see note 34 for related important information).
33. Post balance sheet events – disposal of Healthcare and Regional Specialist Staffing 
divisions
On 30 January 2023 the Group announced the sale of the business and assets of its Regional Specialist Staffing businesses in the 
UK (Tate, Blue Arrow Group, Chadwick Nott, Career Teachers) and its Healthcare Staffing business in the UK, Ireland and APAC 
(Medacs Global Group) to Twenty20 Capital for cash consideration of £85m on a debt-free, cash-free, normalised working capital 
basis.  This consideration was based on an agreed nil cash position and target net working capital of £30.8 million on the date of 
disposal with a £ for £ adjustment to consideration if the final positions were  above or below this amount. The final working capital 
position is to be determined 60 days post completion date.  The deal had been deemed to be highly probable on 16 December 
2022 and at that time was treated as a discontinued operation and treated as an asset and liability held for sale. The transaction was 
completed on 3 March 2023. (see note 10).
34. Post balance sheet events – important information
The Board has become aware of an administrative oversight concerning technical compliance with the Companies Act 2006 (“CA 
2006”) in respect of the special dividend paid on 27 January 2023 (the “Dividend”) and share buybacks effected by the company 
following this date (the “Post January 2023 Share buybacks”). The amount of the Dividend was £25m and the total amount of the 
Post January 2023 Share buybacks was approximately £0.6m representing 94,822 shares. The Group’s historic reported trading 
results and financial condition, and ability to pay future dividends are entirely unaffected by this matter.  The CA 2006 requires the 
amount of any dividend distribution and share repurchases to be justified by reference to relevant accounts which show the requisite 
level of distributable reserves. If a company’s last annual accounts do not show the necessary reserves, then the company must 
prepare interim accounts and, in the case of a public company, file those interim accounts with the Registrar of Companies prior to 
the payment of the relevant dividend or share repurchase.  The Company’s last annual accounts did not show the necessary reserves, 
interim accounts should have been prepared and filed with the Registrar of Companies prior to the payment of the Dividend and the 
Post January 2023 Share buybacks, but were not.  This therefore has the consequent effect on the Dividend and the Post January 
2023 Share buybacks.
Due to this administrative oversight the Company has been advised that, as a consequence of the Dividend having been paid 
otherwise than in accordance with the 2006 Act, the Dividend is technically unlawful and that the Company may have claims 
against past and present shareholders who were recipients of the Dividend and against persons who were directors of the 
Company at the time of the payment of the Dividend. In addition, the Company has been advised that the purported purchase 
and cancellation of the Post January 2023 Share buybacks is void. The ordinary shares of the Company purportedly subject to the 
Post January 2023 Share buybacks remain technically in issue but the voting rights which attach to them are not capable of being 
exercised by any person. The Company intends to take action to resolve this matter as soon as practicable.
The Board notes, however, that the Company has no intention of bringing any such claims or to seek the return of funds and that 
the Group’s historic reported trading results and financial condition and ability to pay future dividends and continue its previously 
announced buyback programme are entirely unaffected by this matter.
The Company will shortly post to shareholders an explanatory circular in due course and convene a general meeting, at which 
resolutions authorising various rectifying actions will be proposed which will, if passed and once such actions are completed, put all 
potentially affected parties, so far as possible, in the position in which they were always intended to be.

Page_120
Impellam Group plc Annual Report and Accounts 2022
Company balance sheet
As at 30 December 2022
Notes
30 December
2022
£m
31 December
2021
£m
Non-current assets
Investments
3
145.5
150.1
Other receivables
4
272.1
242.2
417.6
392.3
Current assets
Asset held for sale
14
4.6
–
Other receivables
4
44.5
13.8
Cash at bank and in hand
0.5
0.6
49.6
14.4
Other payables: amounts falling due within one year
5
(292.3)
(211.1)
Net current liabilities
(242.7)
(196.7)
Total assets less current liabilities
174.9
195.6
Other payables: amounts falling due in more than one year
6
(77.8)
(101.9)
Net assets
97.1
93.7
Capital and reserves
Called-up share capital
8
0.5
0.5
Share premium account
8
30.1
30.1
Merger reserve
9
19.0
19.0
Other reserves
9
–
–
Retained profit
9
47.5
44.1
Total shareholders’ funds
11
97.1
93.7
The accompanying notes are an integral part of this balance sheet.
The profit dealt with in the financial statements of the Company for the 52 weeks ended 30 December 2022 was £29.6m (2021: loss 
of £8.7m). Dividends totalling £25.0m (2021: £nil) were declared during the period. As allowed by Section 408 of the Companies 
Act 2006, no separate profit and loss account is presented for the Parent Company.
The financial statements on pages 120 to 128 were approved by the Board on 27 April 2023 and are signed on its behalf by:
Tim Briant
Chief Financial Officer
Registered number: 06511961

Page_121
Strategic Report
Financial Statements
Corporate Governance
Statement of changes in equity
For the 52 weeks ended 30 December 2022
Share capital
and premium
(note 8)
£m
Other reserves
(note 9)
£m
Retained
profit
£m
Total
reserves
£m
2 January 2021
30.6
19.0
54.7
104.3
Loss for the period
–
–
(8.7)
(8.7)
Purchase and cancellation of own shares (note 8)
–
–
(1.9)
(1.9)
31 December 2021
30.6
19.0
44.1
93.7
1 January 2022
30.6
19.0
44.1
93.7
Profit for the period
–
–
29.6
29.6
Dividends (note 10)
–
–
(25.0)
(25.0)
Purchase and cancellation of own shares (note 8)
–
–
(1.2)
(1.2)
30 December 2022
30.6
19.0
47.5
97.1
The Company has considered the profits available for distribution to shareholders. At 30 December 2022, the Company had 
retained earnings of £47.5m which were all available for distribution.
The Group also has retained profits in its subsidiary companies which are expected to flow up to the Company in due course to 
further supplement its distributable reserves position.

Page_122
Impellam Group plc Annual Report and Accounts 2022
Notes to the Company balance sheet
For the 52 weeks ended 30 December 2022
1. Summary of significant accounting policies
A) Basis of accounting
Impellam Group plc (‘the Company’) is a company incorporated and registered in England and Wales and domiciled in the UK.
In preparing these financial statements, the Company applies the recognition, measurement and disclosure requirements of UK 
adopted international accounting standards and has set out below where advantage of the FRS 101 disclosure exemptions has 
been taken.
Summary of disclosure exemptions
In these financial statements, the Company has applied the exemptions available under FRS 101 in respect of the following 
disclosures:
•	 A cash flow statement and related notes.
•	 Disclosures in respect of transactions with wholly owned subsidiaries.
•	 Disclosures in respect of capital management.
•	 The effects of new but not yet effective IFRSs.
•	 Disclosures in respect of the compensation of key management personnel.
As the consolidated financial statements of Impellam Group plc include the equivalent disclosures, the Company has also taken the 
exemptions under FRS 101 available in respect of the following disclosures:
•	 Certain disclosures required by IAS 36 Impairment of Assets in respect of the impairment of investments.
•	 Certain disclosures required by IFRS 13 Fair Value Measurement and the disclosures required by IFRS 7 Financial 
Instruments Disclosures.
The Company proposes to continue to adopt the reduced disclosure framework of FRS 101 in its next financial statements.
The accounting policies set out below have, unless otherwise stated, been applied consistently to all years presented in these 
financial statements.
A separate profit and loss account dealing with the results of the Company only has not been presented as permitted under Section 
408 of the Companies Act.
Changes in accounting policy
None of the standards, interpretations and amendments effective for the first time from 1 January 2022 have had a material effect 
on the financial statements.
Accounting policies have been applied consistently.
B) Investments
Shares in subsidiary companies are held as fixed assets and are stated at cost less provision for impairment. Impairment reviews 
are conducted when changes in events or situations indicate that the carrying value may not be recoverable. More details of the 
impairment methodologies are given in note 13 of the consolidated accounts.
C) Other receivables
Other receivables include amounts owed by Group companies which are assessed for impairment based upon the current financial 
position and expected future performance of the subsidiary to which they relate. The transactions with Group companies are 
interest-free demand loans. The Company assesses the expected recoverability period of receivables and, if they are not expected 
to be realised within the following twelve months, are assessed as non-current.

Page_123
Strategic Report
Financial Statements
Corporate Governance
The Company applies the IFRS 9 general approach to measuring expected credit losses. This approach requires an assessment at 
the initiation of the loan as to the risk of default, and a further assessment when the credit risk profile of the loans change. IFRS 9 
applies a three-stage model that is applied when calculating the expected credit losses:
•	 Stage 1 is defined as having no Significant Increase in Credit Risk (‘SICR’) – a 12-month expected credit loss is recognised at 
this point.
•	 Stage 2 is defined as having a SICR – a lifetime expected credit loss is recognised at this point.
•	 Stage 3 is defined as being credit impaired – a lifetime expected credit loss is recognised at this point.
There is no impact in relation to interest as the amounts owed by Group companies are interest free and repayable on demand.
The Company defines the following:
•	 Definition of a default – A loan is considered to be in default when there is evidence that the borrower is in significant financial 
difficulty such that it will have insufficient assets to repay the loan on demand.
•	 SICR assessment – the risk that the borrower will default on a demand loan depends on whether the subsidiary has sufficient 
cash or other assets to repay the loan immediately (meaning that the risk of default is very low and the loan is in Stage 1); or does 
not have sufficient cash or other assets to repay the loan immediately (meaning that the risk of default is higher, and the loan 
could be in stage 2 or stage 3).
•	 The Company performs this assessment qualitatively by reference to the borrower’s immediate cash flow and asset position.
•	 Credit-impaired indicators – A loan is considered to be credit impaired if it meets the definition of a defaulted loan.
D) Deferred taxation
Deferred income tax is provided, using the liability method, on temporary differences at the balance sheet date between the tax 
bases of assets and liabilities and their carrying amounts for financial reporting purposes.
Deferred income tax assets are recognised on an undiscounted basis for all deductible temporary differences, carry-forward of 
unused tax credits and unused tax losses, to the extent that it is probable that taxable profit will be available against which the 
deductible temporary differences and the carry-forward of unused tax credits and unused tax losses can be utilised except:
•	 where the deferred income tax asset relating to the deductible temporary difference arises from the initial recognition of an asset 
or liability in a transaction that is not a business combination and, at the time of the transaction, affects neither the accounting 
profit nor taxable profit or loss; and
•	 in respect of deductible temporary differences associated with investments in subsidiaries, deferred tax assets are recognised 
only to the extent that it is probable that the temporary differences will reverse in the foreseeable future and taxable profit will be 
available against which the temporary differences can be utilised.
The carrying amount of deferred income tax assets is reviewed at each balance sheet date and reduced to the extent that it is no 
longer probable that sufficient taxable profit will be available to allow all or part of the deferred income tax asset to be utilised. 
Unrecognised deferred income tax assets are reassessed at each balance sheet date and are recognised to the extent that it has 
become probable that future taxable profit will allow the deferred tax asset to be recovered.
Deferred income tax assets and liabilities are measured at the tax rates that are expected to apply to the period when the asset is 
realised or the liability is settled, based on tax rates (and tax laws) that have been enacted or substantively enacted at the balance 
sheet date. Income tax relating to items recognised directly in equity is recognised in equity and not in the income statement. 
Deferred tax assets and liabilities are offset if a legally enforceable right exists to set off current tax assets against current tax 
liabilities and the deferred taxes relate to the same taxable entity and the same taxation authority.
E) Employee benefits
Short-term benefits – bonus arrangements
The Company operates a number of annual bonus arrangements for Directors and employees. The cost of these arrangements is 
recognised in the income statement when the entity has an obligation to make such payments as a result of the achievement of 
performance targets and when a reliable estimate of this obligation can be made.
Pension obligations
The Company provides pension arrangements for its UK-based Directors and employees through defined contribution schemes. 
Contribution costs are expensed to the income statement as they become due.

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Impellam Group plc Annual Report and Accounts 2022
1. Summary of significant accounting policies continued
F) Assets and liabilities held for sale
Non-current assets (and disposal groups) classified as held for sale are measured at the lower of carrying amount and fair value 
less costs to sell. Non-current assets and disposal groups are classified as held for sale if their carrying amount will be recovered 
through a sale transaction rather than through continuing use. This condition is regarded as met only when the sale is highly 
probable and the asset (or disposal group) is available for immediate sale in its present condition. Management must be committed 
to the sale which should be expected to qualify for recognition as a completed sale within one year from the date of classification.
When the Company is committed to a sale plan involving loss of control of a subsidiary, all of the assets and liabilities of that 
subsidiary are classified as held for sale when the criteria described above are met, regardless of whether the Company will retain a 
non-controlling interest in its former subsidiary after the sale.
When the Company is committed to a sale plan involving disposal of an investment in an associate or, a portion of an investment 
in an associate, the investment, or the portion of the investment in the associate, that will be disposed of is classified as held for 
sale when the criteria described above are met. The Company then ceases to apply the equity method in relation to the portion 
that is classified as held for sale. Any retained portion of an investment in an associate that has not been classified as held for sale 
continues to be accounted for using the equity method.
2. Operating costs
•	 The amount payable to the auditor in respect of the audit of the Company is £20,000 (2021: £20,000), all of which is payable to 
BDO LLP.
•	 Details of emoluments for Directors can be found in note 5 of the consolidated financial statements.
•	 Monthly average staff numbers (including Directors) for the Company during 2022 was 29, eight Directors/Company Secretary, 
nine managers and 12 administrators (2021: 31, eight Directors/Company Secretary, nine managers and 13 administrators).
•	 The total amount of employee costs charged to the Company’s income statement in the period is £6.5m (2021: £7.9m).
3. Investments
Subsidiary 
undertakings
£m
Cost – 1 January 2022
150.1
Transfer to assets held for sale
(4.6)
Cost – 30 December 2022
145.5
Impairment provision – 1 January 2022
–
Charge for the period
–
Disposals
–
Accumulated amortisation – 30 December 2022
–
Net carrying value – 30 December 2022
145.5
Net carrying value – 31 December 2021
150.1
Details of the principal subsidiary undertakings are given in note 27 of the consolidated financial statements. All of these companies 
are unlisted. The transfer to assets held for sales represents the carrying value of the subsidiaries sold by the Company as part of the 
disposal of the Regional Specialist Staffing and Healthcare divisions (note 14).
Subsidiary undertakings
The carrying values of investments were tested against discounted future cash flows during the period using a discount rate of 
between 16.1% to 18.8% (2021: between 13.9% to 16.5%), which include a country risk premium. The forecasts were based on pre-tax 
cash flows derived from approved budgets for the 2023 financial period (2021: 2022 financial period).
Notes to the Company balance sheet continued
For the 52 weeks ended 30 December 2022

Page_125
Strategic Report
Financial Statements
Corporate Governance
4. Other receivables
Current receivables
30 December
2022
£m
31 December
2021
£m
Amounts owed by subsidiary undertakings
32.3
4.7
Other receivables
10.2
9.0
Prepayments
2.0
0.1
Total
44.5
13.8
Non-current receivables
30 December
2022
£m
31 December
2021
£m
Amounts owed by subsidiary undertakings
272.1
242.2
Total
272.1
242.2
Amounts owed by subsidiary undertakings are unsecured, repayable on demand and are not interest-bearing. These have been 
reviewed for any expected credit loss and a charge of £0.7m (2021: £0.1m) has been recorded in the period, bringing the cumulative 
charge to £2.5m (2021: £1.8m). 
5. Other payables: amounts falling due within one period
30 December
2022
£m
31 December
2021
£m
Bank overdraft
4.3
3.9
Amounts owed to subsidiary undertakings
280.6
198.4
Contract liabilities
–
1.5
Accruals and other payables
7.4
7.3
Total
292.3
211.1
Amounts owed to subsidiary undertakings are unsecured, repayable on demand and are not interest-bearing. Contract liabilities 
relate to amounts recharged to subsidiary undertakings for which the service has not been completed.
6. Other payables: amounts falling due in more than one period
30 December
2022
£m
31 December
2021
£m
Revolving credit facilities
77.8
101.9
Details of security given over these liabilities are described in notes 29 and 30 to the consolidated accounts. 
7. Deferred taxation
30 December
2022
£m
31 December
2021
£m
Opening balance
–
–
Charged to profit and loss account in the period
–
–
Deferred tax asset
–
–

Page_126
Impellam Group plc Annual Report and Accounts 2022
7. Deferred taxation continued
The total recognised and unrecognised deferred tax is as follows:
Assets
Recognised
30 December
2022
£m
Unrecognised
30 December
2022
£m
Recognised
31 December
2021
£m
Unrecognised
31 December
2021
£m
Losses
–
0.2
–
0.1
Other short-term timing differences
–
–
–
–
Total
–
0.2
–
0.1
8. Issued share capital
Number of 
issued
shares
millions
Issued share
capital
£m
Share premium
account
£m
Total
share capital
£m
1 January 2021
45.9
0.5
30.1
30.6
Purchase and cancellation of own shares
(0.6)
–
–
–
31 December 2021
45.3
0.5
30.1
30.6
1 January 2022
45.3
0.5
30.1
30.6
Shares repurchased
(0.2)
–
–
–
30 December 2022
45.1
0.5
30.1
30.6
Impellam Group plc
The Company has no limit to its authorised share capital. The above number represents the number of allotted, fully paid shares of 
1p in issue.
Transactions with shareholders
In 2022, 253,615 Ordinary shares of 1p each (2021: 608,602), representing 0.6% (2021: 1.3%) of the opening number of issued shares, 
were repurchased in the market for consideration of £1.2m (2021: £1.9m), and cancelled.
On 29 June 2022 the shareholders approved a new share purchase plan allowing the Company to purchase up to 4,513,446 
Ordinary shares up to the earlier of the date of the Company’s next Annual General Meeting or 30 June 2023.
9. Reserves
Merger
reserve
£m
Retained
profit
£m
Total
reserves
£m
31 December 2021
19.0
44.1
63.1
Profit for the period
–
29.6
29.6
Dividends
–
(25.0)
(25.0)
Purchase and cancellation of own shares
–
(1.2)
(1.2)
30 December 2022
19.0
47.5
66.5
Merger reserve
The merger reserve arises under Section 612 of the Companies Act 2006 as a result of the acquisition of Bartech Holding 
Corporation and Lorien Limited using the issue of shares as part consideration. The excess of fair value over the nominal value of 
shares is transferred to a merger reserve rather than a share premium. This reserve is not distributable.
Notes to the Company balance sheet continued
For the 52 weeks ended 30 December 2022

Page_127
Strategic Report
Financial Statements
Corporate Governance
Other reserves
Other reserves comprise the following:
•	 £41,000 contributed surplus arising on a historical demerger transaction and a special reserve arising from the capital reduction 
in December 2012 (2021: £41,000); and
•	 £55,000 capital redemption reserve arising from the purchase and cancellation of treasury shares (2021: £53,000).
These reserves are non-distributable. All other reserves are distributable.
10. Dividends
30 December
2022
£m
31 December
2021
£m
Special dividend paid 9 December 2022 at 55.4p per share
25.0
–
Paid in period
25.0
–
On 22 December 2022 the company announced a further special dividend of 55.4p per share totalling £25.0m to be paid on 27 
January 2023 which has not be recognised in these accounts.
On 6 March 2023 the company announced a further special dividend of 77.8p per share totalling £35.0m to be paid on 6 April 2023 
which has not be recognised in these accounts.
11. Reconciliation of movements in shareholders’ funds
30 December
2022
£m
31 December
2021
£m
Profit/(loss) for the financial period
29.6
(8.7)
Dividends
(25.0)
–
Purchase and cancellation of own shares
(1.2)
(1.9)
Opening shareholders’ funds
93.7
104.3
Closing shareholders’ funds
97.1
93.7
12. Related party transactions
The Board is not aware of any related party transactions other than those disclosed in note 27 to the consolidated 
financial statements.
13. Post balance sheet events – share purchase and cancellation
Between the end of the year and 30 March 2023, a further 106,597 Ordinary shares of 1p each have been repurchased in the market 
for total consideration of £0.7m (see note 15 for related important information)
14. Post balance sheet events – disposal of subsidiaries
On 30 January 2023 the Group announced the sale of the business and assets of its Regional Specialist Staffing businesses in the UK 
(Tate, Blue Arrow Group, Chadwick Nott, Career Teachers) and its Healthcare Staffing business in the UK, Ireland and APAC (Medacs 
Global Group) to Twenty20 Capital for cash consideration of £85m on a debt-free, cash-free, normalised working capital basis. This 
consideration was based on an agreed nil cash position and target net working capital of £30.8 million on the date of disposal with a £ 
for £ adjustment to consideration if the final positions were  above or below this amount. The final working capital position was to be 
determined 60 days post completion date.  The deal had been deemed to be highly probable on 16 December 2022 and at that time 
was treated as a discontinued operation and as an asset and liability held for sale. The transaction was completed on 3 March 2023. 
(see note 10 of the consolidated accounts). The impact on the financial statements of the Company is just the realisation of the asset 
held for sale which is just made up of the investment of £4.6m in the subsidiaries sold by the Company.

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Impellam Group plc Annual Report and Accounts 2022
Notes to the Company balance sheet continued
For the 52 weeks ended 30 December 2022
15. Post balance sheet events – important information
The Board has become aware of an administrative oversight concerning technical compliance with the Companies Act 2006 (“CA 
2006”) in respect of the special dividend paid on 27 January 2023 (the “Dividend”) and share buybacks effected by the company 
following this date (the “Post January 2023 Share buybacks”). The amount of the Dividend was £25m and the total amount of the 
Post January 2023 Share buybacks was approximately £0.6m representing 94,822 shares. The Company’s historic reported trading 
results and financial condition, and ability to pay future dividends are entirely unaffected by this matter.  The CA 2006 requires 
the amount of any dividend distribution and share repurchases to be justified by reference to relevant accounts which show the 
requisite level of distributable reserves. If a company’s last annual accounts do not show the necessary reserves, then the company 
must prepare interim accounts and, in the case of a public company, file those interim accounts with the Registrar of Companies 
prior to the payment of the relevant dividend or share repurchase.  The Company’s last annual accounts did not show the necessary 
reserves, interim accounts should have been prepared and filed with the Registrar of Companies prior to the payment of the 
Dividend and the Post January 2023 Share buybacks, but were not.  This therefore has the consequent effect on the Dividend and 
the Post January 2023 Share buybacks.
Due to this administrative oversight the Company has been advised that, as a consequence of the Dividend having been paid 
otherwise than in accordance with the 2006 Act, the Dividend is technically unlawful and that the Company may have claims 
against past and present shareholders who were recipients of the Dividend and against persons who were directors of the 
Company at the time of the payment of the Dividend. In addition, the Company has been advised that the purported purchase 
and cancellation of the Post January 2023 Share buybacks is void. The ordinary shares of the Company purportedly subject to the 
Post January 2023 Share buybacks remain technically in issue but the voting rights which attach to them are not capable of being 
exercised by any person. The Company intends to take action to resolve this matter as soon as practicable.
The Board notes, however, that the Company has no intention of bringing any such claims or to seek the return of funds and that the 
Company’s historic reported trading results and financial condition and ability to pay future dividends and continue its previously 
announced buyback programme are entirely unaffected by this matter.
The Company will shortly post to shareholders an explanatory circular in due course and convene a general meeting, at which 
resolutions authorising various rectifying actions will be proposed which will, if passed and once such actions are completed, put all 
potentially affected parties, so far as possible, in the position in which they were always intended to be.

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Strategic Report
Financial Statements
Corporate Governance
Alternative Performance Measures
Alternative performance measures
Certain discussions and analyses set out in this Annual Report 
and Accounts include measures which are not defined by 
generally accepted accounting principles such as IFRS.
We believe this information, along with comparable IFRS 
measurements, is useful to investors because it provides a basis 
for measuring our operating performance on a comparable 
basis. Our management uses these financial measures, along 
with the most directly comparable IFRS financial measures, in 
evaluating our operating performance and value creation. Non-
IFRS financial measures should not be considered in isolation 
from, or as a substitute for, financial information presented in 
compliance with IFRS. Non-IFRS financial measures as reported 
by us may not be comparable with similarly titled amounts 
reported by other companies.
Adjusted operating profit
Definition: The Group calculates adjusted operating profit as 
operating profit before amortisation of acquired intangibles and 
impairment.
Closest equivalent IFRS measure: Operating profit.
Rationale for adjustment: The Directors believe that 
adjusted operating profit is the most appropriate approach for 
ascertaining the underlying trading performance and trends as 
it reflects the measures used internally by senior management 
for all discussions of performance, including Directors’ 
remuneration, and also reflects the starting profit measure 
used when calculating the Group’s banking covenants. All 
discussions within the Group on segmental and individual brand 
performance refer to adjusted operating profit.
Following the adoption of IFRS 16 in 2019 the Group has 
moved from adjusted EBITDA to adjusted operating profit as its 
alternative performance measure, to include depreciation and 
amortisation of assets but excluding amortisation of acquired 
intangibles.
Reconciliation of continuing adjusted operating profit to 
operating profit/(loss):
2022
£m
Restated
2021
£m
Segmental adjusted operating profit
33.1
27.6
Corporate costs
(5.3)
(7.5)
Adjusted operating profit
27.8
20.1
Amortisation of brand value and
  customer relationships
(6.8)
(6.4)
Operating profit
21.0
13.7
The amortisation of acquired intangibles (brand value and 
customer relationships) charge due to its size and nature is 
disclosed separately to give a comparable view of the
year-on-year trading financial performance.
The impairment charge due to its size is disclosed separately 
to give a more comparable view of the year-on-year underlying 
financial performance.
 
Adjusted EBITDA
Definition: The Group calculates adjusted EBITDA as operating 
profit before interest, tax, depreciation and amortisation.
Closest equivalent IFRS measure: Operating profit.
 
Rationale for adjustment: The Group continues to measure 
EBITDA which is used for banking covenants and internal 
performance measures. It is also used externally for valuation 
purposes. 
 
Reconciliation of continuing adjusted operating profit to 
operating profit/(loss):
 
2022 
£m
2021
£m
Adjusted EBITDA
34.2
26.2
Amortisation of software
(4.8)
(4.7)
Depreciation
(1.6)
(1.4)
Adjusted operating profit
27.8
20.1
Amortisation of brand value and 
  customer relationships
(6.8)
(6.4)
Operating profit
21.0
13.7
Spend under management (‘sum’)
Definition: Total amount of client expenditure which our 
managed services brands managed on behalf of their clients. 
This equates to revenue earned where Impellam acts as principal 
plus gross billings to customers where Impellam acts as agent.
Closest equivalent IFRS measure: Group revenue.
Rationale for adjustment: The Group uses this measure
as it reflects the total value of the client spend to the Group, not 
just the revenue generated.

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Impellam Group plc Annual Report and Accounts 2022
Continuing adjusted earnings per share 
(‘EPS’)
Definition: Continuing adjusted profit divided by the weighted 
average number of Ordinary shares outstanding during the year.
Closest equivalent IFRS measure: Continuing basic earnings 
per share.
Rationale for adjustment: The Group uses this measure 
alongside the basic EPS calculation as it reflects the underlying 
trading performance of the business.
Reconciliation of adjusted EPS to basic EPS:
2022
£m
2021
£m
Continuing profit/(loss) for the
 period
14.7
3.3
Customer relationship and brand
  value amortisation (net of tax)
5.3
5.0
Continuing adjusted profit
20.0
8.3
Weighted average number
  of shares
45,147,337
45,538,963
Unadjusted continuing EPS
32.6
7.3
Adjusted continuing EPS
44.3
18.2
Net debt excluding IFRS 16 ‘leases’
Definition: the Group calculates net debt as the total of cash 
and short-term deposits, revolving credit and hire purchase.
Following the adoption of IFRS 16 the calculation also includes 
lease liabilities and debtors.
Rationale for adjustment: the Group has used this measure to 
maintain alignment to the covenant reporting since 2020.
Reconciliation of net debt excluding IFRS 16 to net debt:
2022
£m
2021
£m
Cash and short-term deposits
112.4
90.9
Bank overdraft
(4.3)
(3.9)
Revolving credit
(77.8)
(101.9)
Hire purchase
–
(0.1)
Net cash/(debt) excluding IFRS 16
30.3
(15.0)
Lease liabilities
(9.9)
(16.5)
Net cash/(debt)
20.4
(31.5)
Alternative Performance Measures continued

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Strategic Report
Financial Statements
Corporate Governance
Glossary
Adjusted EBITDA
EBITDA before separately disclosed items and impairment of goodwill
Adjusted EBITDA Conversion Ratio
Adjusted EBITDA divided by NFI/gross profit
Adjusted Operating Profit
Operating profit before amortisation of, and impairment in, acquired intangibles
Beautiful Basics
Every brand in Impellam makes a simple promise to its customers and candidates 
and then backs that promise up with whatever activities are needed to fulfil, 
sustain and deliver the brand promise. We call these promises the Beautiful Basics
Business Process Outsourcing (‘BPO’)
Solutions which help businesses address back office needs strategically and 
increase operational efficiency
Cash Conversion
Net cash from operating activities divided by operating profit
Constant Exchange Rates
Calculated by multiplying the prior year functional currency amount by the current 
year foreign currency exchange rate
Contingent Labour
Temporary and contract workers
Cross-sell
All Impellam people are encouraged to refer new business leads to one another. 
This happens when a consultant identifies an opportunity that is outside the scope 
of the brand specialism and it will be referred to a brand within the Group which is 
aligned to the requirement
CRM
Customer relationship management
Days Sales Outstanding (‘DSO’)
Total trade receivables divided by average daily invoiced sales
EBITDA
Earnings before interest, tax, depreciation and amortisation
Facilities Management
Providing cleaning, security, events and retail facilities support services
GDPR
General data protection regulation which came into force on 5 May 2018
Group Fill
The percentage of Spend Under Management supplied from our Group brands 
into our managed services programmes
High Road
Impellam provides good work for people and people for good work. We focus on 
partnering with organisations that value engaged, fulfilled people which serves to 
drive clear market segmentation and a compelling price point
Hybrid Vendor
Assignments are filled by a combination of suppliers that we manage for the client 
and are filled directly by the Managed Services provider (including Group supply)
IFRS
International Financial Reporting Standards
Ignite
CRM (customer relationship management), our recruiter operating system
Independent Contractor Solutions
Helping to reduce the risk and cost of worker misclassification
Managed Services
These businesses optimise the productivity of people by designing, implementing, 
coordinating and reporting on the whole staffing process. They provide multi-
disciplinary workforce solutions, including all forms of partial and complete 
outsourcing
Managed Services Programme (‘MSP’)
The outsourcing of contingent labour
Master Vendor
The majority of assignments are filled by the Managed Services provider (including 
Group supply) and second-tier agencies are used when the Managed Services 
provider is unable to supply
Net Debt
Total debt of the Group less cash in hand
Net Fee Income (‘NFI’)
Equivalent to gross profit
Neutral Vendor
Assignments are filled by suppliers that we manage for the client, where the 
Managed Services provider does not form part of the supply chain

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Impellam Group plc Annual Report and Accounts 2022
Glossary continued
Non-UK
All countries Impellam operates in outside of the UK. This is the US, Australasia and 
Europe (excluding the UK)
Origin
Our innovation hub that acquires, invests in and partners with disruptive start-ups 
in our markets as well as backing our Virtuosos’ ideas
Payroll Services
Provide access to a fully compliant framework for managing and paying contingent 
staff
Productivity
Gross profit divided by Full Time Equivalent (‘FTE’) heads
Recruitment Process Outsourcing (‘RPO’)
Where a client outsources the management of the recruitment function (in whole 
or part) to a third party expert
ShiftWise
Technology solution for the NHS to build our Managed Services capability
Specialist Staffing
Dedicated brands which provide expert recruitment services and skilled workers 
for permanent, temporary, contact and fixed-price work
Spend Under Management (‘SUM’)
Total amount of client expenditure which our Managed Services brands managed 
on behalf of their clients. This equates to revenue earned where Impellam acts as 
principal plus gross billings to customers where Impellam acts as agent
Statement of Work (‘SOW’)
Solutions for spend in complex categories of service which include supplier 
management, requisition facilitation, contract writing, negotiations and invoicing 
and settlement support services
Value Chain
Different parts of our business share the belief that meaningful work really matters 
to individuals, communities, societies and economies so they can work together to 
create value that is greater than the sum of the parts
Vendor Management System (‘VMS’)
VMS technology enables the full procure-to-pay process, while providing robust 
reporting and analytics
Vertical Specialist Managed Services
Our brands which have specialist focus and expertise delivering sector or function 
staffing solutions
Virtuosity
Virtuosity is the art of seeing possibilities where others see none. It is a mindset 
that enables our people to adapt with agility to changing market conditions
Virtuoso
People who see possibilities and can tune in to the needs of our customers 
and candidates
Virtuous Circle
A virtuous circle is at the core of our high-retention model. It provides the 
continuous loop of making and keeping promises, which engenders trust and 
ultimately builds loyalty
Virtuoso Way
Our consistent, collaborative Group-wide culture, based on trusted behaviours, 
delivered by entrepreneurial leaders. At the heart of building trust is the everyday 
practice in which people make promises to each other to bring about a future that 
benefits all

Page_133
Strategic Report
Financial Statements
Corporate Governance
Company information
Impellam is a connected group providing global workforce and specialist recruitment solutions. Our 2000 people and market 
leading brands work across a broad spectrum of industries and job categories throughout North America, the UK and Europe and 
APAC.
Our award-winning Global Managed Services provide a diverse range of digitally enabled, multi-disciplinary workforce solutions to 
organisations around the world. We are upper quadrant industry leaders in Managed Service Provision and Services Procurement, 
and the seventh largest Managed Service Provider in the world with over £4bn SUM (Spend under Management). Our STEM 
businesses are specialists in recruiting and engaging talent in the key growth markets of technology, digital, data, science, 
clinical and engineering and work with clients across all sectors and sizes delivering services that span Managed Services (MSP), 
Recruitment Process Outsourcing (RPO), Statement of Work (SOW) and specialist recruitment. 
Led by our Virtuosos, our capabilities are underpinned by our proprietary digital technology and unique partnerships with market-
leading software providers, enabling us to transform and future-proof our services.
We believe in the power of work. Through the power of work, we build better businesses and help people lead more fulfilling lives.
For more information about Impellam Group please visit: www.impellam.com
Nominated adviser and broker	
Independent auditor
Canaccord Genuity Limited	
BDO LLP
88 Wood Street	
55 Baker Street
London	
London W1U 7EU
EC2V 7QR
Registered address
Principal solicitors	
Impellam Group plc
Allen & Overy LLP	
800 The Boulevard
One Bishops Square	
Capability Green
London E1 6AD	
Luton
Bedfordshire LU1 3BA
Registrars
Link Group	
Registered number
10th Floor, Central Square	
06511961
29 Wellington Street
Leeds LS1 4DL	
LSE symbol
IPEL
Principal bankers 
Barclays Bank plc 
1 Churchill Place 
London E14 5HP
1 By revenue (2020 published numbers).

Impellam Group plc
800 The Boulevard
Capability Green 
Luton
Registered number: 06511961
For more information visit
www.impellam.com