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Imperial Oil
Annual Report 2009

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FY2009 Annual Report · Imperial Oil
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SUMMARY 
ANNUAL 
REPORT
2009

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The importance
of energy

ECONOMIC GROWTH AND ENERGY DEMAND ARE INTERTWINED
■   Despite the current economic downturn and even with signifi cant strides in improving 
energy effi ciency, global energy demand is projected to be about 30 percent higher in 
2030 compared to today’s level.

■   The vast majority of increased demand will occur in developing countries, where 
populations, economic activity and improvements in quality of life are growing 
most rapidly. 

■   The dual challenge is how to meet the world’s growing energy needs while also 

reducing the impact of energy use on the environment.

■   Environmentally responsible development and use of all energy resources are 

essential to supplying the energy – and supporting the economic growth – that Canada 
and the world need. 

■   Due to their availability, affordability and versatility, oil and natural gas will continue to 

supply about 60 percent of the world’s energy needs over the outlook period. 

■   Supplying increasing amounts of oil and natural gas is a long-term proposition that will 
require access to resources, large-scale investment, and the development of new 
technology to tap frontier energy sources.

Oil and natural gas will continue to supply about 60 percent 
of the world’s energy over the next two decades
World energy demand by fuel type – millions of oil-equivalent barrels a day

350

300

250

200

150

100

50

0

Other*

Coal

Natural gas

60%

60%

Oil

1970

1980

1990

2000

2010

2020

2030

* Other energy sources include nuclear, hydro, biomass, wind and solar.

Forward-looking statements
This report contains forward-looking information on future production, project start-ups and future capital 
spending. Actual results could differ materially as a result of market conditions or changes in law, government 
policy, operating conditions, costs, project schedules, operating performance, demand for oil and natural gas, 
commercial negotiations or other technical and economic factors.

30%

In 2030, global energy demand will be about 
30% higher compared to today’s level.

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CHAIRMAN’S LETTER | YEAR IN REVIEW | UPSTREAM | CHEMICAL | DOWNSTREAM | FINANCIAL SUMMARY

1

Chairman’s letter

Growing responsibly

At Imperial, our primary role is to provide energy responsibly while delivering a superior 
return to our shareholders. We fulfi ll this role by balancing environmental protection, 
economic growth, and social advancement. 

The global recession challenged our industry as a whole and further reinforced the 
importance of energy to Canada’s economic performance. Imperial responded to the 
uncertainty associated with the economic downturn by following our proven approach 
of focusing on those elements of the business within our control and taking a long-term 
view of development. Our focus on prudent fi nancial management and disciplined capital 
investment enabled us to progress several key growth projects in a challenging business 
environment, while capitalizing on lower costs and higher productivity. This approach will 
continue to reward shareholders. 

As a result of these challenging economic times, we generated net income of $1.6 billion, 
compared to record earnings of $3.9 billion in 2008. We distributed $833 million to 
shareholders through share repurchases and dividends. Over the last fi ve years, we have 
distributed more than $10 billion to shareholders. 

Despite the challenges and uncertainty, our capital and exploration investments increased 
to $2.4 billion. Over the next fi ve years, we expect to invest record amounts – more than 
$20 billion – primarily directed to future growth projects to more than double Upstream 
production volumes by 2020. 

Safety is a priority in everything we do. Our relentless pursuit of a workplace where 
Nobody Gets Hurt saw employees and contractors achieve best-ever safety results in 
2009. This was an outcome of a signifi cant commitment across the entire organization, 
and refl ects Imperial’s focus on operational excellence. We know that our focus on safety 
performance requires discipline, commitment and improving the fundamentals of day-to-
day management of the business.

The Kearl oil sands project is central to our growth strategy. It will ultimately produce more 
than 300,000 barrels of bitumen a day before royalties, of which our share would be over 
210,000 barrels. Phase one of this multi-phase, multi-billion dollar project was approved 
by Imperial’s board of directors in May, with fi rst oil from phase one expected in late 2012. 
Planning for phase two of Kearl is already underway. 

As a company, we are committed to fi nding innovative solutions for delivering reliable and 
affordable energy from the oil sands in a responsible manner, building on our track record of 
40 years of continuous improvement.

Imperial’s Cold Lake operation produced its one billionth barrel in 2009, a refl ection 
of our ongoing commitment to innovation. Over the last four decades, technological 
advancements have nearly tripled recovery rates at Cold Lake while signifi cantly reducing 
fresh water use and surface land disturbance. 

Aside from oil sands projects, the company is advancing a diverse portfolio of high-quality 
opportunities including shale gas in northeast British Columbia and natural gas and liquids 
from the onshore Mackenzie Delta region. In the offshore, we began an extensive data 
collection program to support future exploration in the Beaufort Sea, and we fi nalized plans 
for a second exploration well in the Orphan Basin off Canada’s east coast. 

All told, our total proved and non-
proved resource base is about 15 billion 
oil-equivalent barrels after royalties, 
representing more than 150 years of 
production at current levels. 

All of this energy will be needed. Even 
with signifi cant gains in energy effi ciency, 
the world’s requirements for energy will 
grow by about 30 percent in the next two 
decades. Canada’s oil sands resource will 
play an increasingly important role in the 
global supply picture.

In our Downstream and Chemical 
operations, we will continue to focus 
on the business elements within our 
control while overall product demand 
remains soft. These elements include 
relentlessly controlling costs, continuing to 
improve energy effi ciency and investing in 
emissions reduction technology. 

Our employees have delivered many 
Imperial Oil achievements and they are 
the reason the future holds much promise 
for the company. We have a talented 
workforce dedicated to continuous 
improvement. We’re focused on research 
and technology development that enables 
us to unlock the potential of our resource 
base while minimizing environmental 
impact. Our employees have a clear 
vision of the business and are committed 
not only to their results, but also to the 
business ethics and standards used to 
achieve those results. 

We believe that we can have reliable and 
affordable energy, a strong economy and a 
clean environment, and we’re committed 
to making it happen. 

Original signed by

Bruce March

Chairman, president and chief executive offi cer 
February 26, 2010

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2

Imperial Oil Limited 2009 Summary annual report

The Imperial Oil
advantage

We adhere to a proven, consistent strategy that focuses on long-term 
growth in shareholder value based on four corporate priorities:
■  target fl awless execution in everything we do 
■  grow profi table sales volumes 
■   attain best-in-class cost structures in each business 
■  improve the productivity of our asset mix 

We are developing one of Canada’s leading resource positions 
responsibly and safely – balancing the need for energy and economic growth while 
addressing environmental risks.

We care for the environment 
through responsible operations and development of resources. 

We are developing new technologies 
improving existing operations, unlocking energy resources, reducing environmental 
impacts and improving our products.

We focus on operational excellence 
enhancing safety, environmental performance, reliability and effi ciency throughout the company. 

We create shareholder value 
relentlessly controlling costs and generating superior long-term investment returns.

Significant resource 
base
billions of oil-equivalent barrels – 2009

Superior shareholder 
returns
percentage

Resource development:
building production volume
thousands of oil-equivalent barrels a day before royalties

14

12

10

8

6

4

2

0

Conventional, 
including frontier

In-situ oil sands

Minable oil sands

20

15

10

5

0

Net production
Proved reserves (a)
Non-proved resources (b)

■   Signifi cant resource base of nearly 
15 billion oil-equivalent barrels. 

■   Proved reserves life index of 

greater than 25 years.

■   Non-proved resources of more 
than 12 billion oil-equivalent 
barrels, of which more than 
10 billion barrels are oil sands.

750

600

450

300

150

0

5 year

10 year

20 year

2009

2020

Imperial Oil
S&P/TSX Composite Index
S&P/TSX Composite Energy Index

Source: Bloomberg and TMX - 
annualized returns to December 31, 2009

Conventional
Cold Lake
Syncrude
Kearl
Athabasca
Development natural gas
Other opportunities

(a) 

 Reserves estimates based on the average fi rst-day-of-the-month price for each month during the 
last 12-month period ending December 31.

(b)    Pursuant to National Instrument 51-101 disclosure guidelines, and using Canadian Oil and Gas 

Evaluation Handbook defi nitions, Imperial’s non-proved resources are classifi ed as a “contingent 
resource.” Such resources are a best estimate of the company’s net interest after royalties at year-
end 2009, as determined by Imperial’s internal qualifi ed reserves evaluator. Contingent resources are 
considered to be potentially recoverable from known accumulations using established technology or 
technology under development, but are currently not considered to be commercially recoverable due 
to one or more contingencies. There is no certainty that it will be economically viable or technically 
feasible to produce any portion of the resource. See discussion on pages 8-12 in the Upstream 
section for additional information on components of the contingent resource base, including 
undeveloped oil sands acreage and the Mackenzie natural gas project. 

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CHAIRMAN’S LETTER || YEAR IN REVIEW || UPSTREAM | CHEMICAL | DOWNSTREAM | FINANCIAL SUMMARY

3

Growing responsibly at
Cold Lake
Cold Lake

Our Cold Lake operation produced its one billionth barrel in October, the only in-situ operation 
in Canada to have achieved this milestone. This success represents 40 years of perseverance, 
a commitment to research and development of new technologies, and continuous improvement 
across every facet of the operation.

When we purchased the Cold Lake leases decades ago, the technology to produce the 
resource economically did not exist.

We challenged our research teams to devise new recovery technologies that would reduce 
costs while minimizing environmental impacts, and they responded by developing and patenting 
cyclic steam stimulation in 1966 and steam-assisted gravity drainage in 1982, two processes 
that have underpinned the development of in-situ oil sands in Canada. 

To reduce costs and optimize development, our engineers designed a long-term, phased 
approach to growth. This was a departure from the megaproject convention of the time, but 
paced development provided the platform for responsible growth that continues today. It 
enabled us to improve every step of the way – continuously investing in research and steadily 
reducing the environmental footprint of our operations. 

To reduce the surface footprint of the thousands of wells required for an expanding commercial 
operation, we developed the megapad approach. It employs multiple wells drilled from a single 
surface location, enabling a smaller footprint, more effi cient resource recovery, reduced 
development costs and improved economics. Application of improvements to drilling and 
recovery technology for our next expansion will reduce the number of well pads required to 
access the resource, and as a result will reduce the associated surface disturbance by more 
than 40 percent.

From the outset, Imperial also recognized the need to reduce fresh water requirements.
We pioneered water recycling techniques at Cold Lake, and through application of these
technologies, fresh water requirements have dropped to about half a barrel for each barrel
of bitumen produced. This is 88 percent less fresh water per unit of production than in the
mid-1970s. Today, the operation recycles about 95 percent of the produced water that
is recovered with the oil. Research and fi eld pilots are ongoing to develop new solvent-based 
techniques to reduce the amount of steam required to recover the bitumen.

Our model of continuous improvement 
extends to working with communities as 
well. Over the years we have consulted 
with neighbours through each phase of 
development, acting on their concerns and 
integrating that knowledge into future work. 
The Imperial Native Network was established 
with employees of Aboriginal descent to 
raise awareness about Aboriginal people 
and create stronger relationships with the 
region’s First Nations and Métis communities. 

Cold Lake has grown to become Imperial’s 
largest single source of production. 
Technological advancements have nearly 
tripled recovery rates while reducing fresh 
water use and surface land disturbance. 
Our cogeneration facilities reduce carbon 
dioxide emissions by 40 percent compared 
with generating electricity from coal-fi red 
power plants and producing steam from 
conventional boilers. In addition, the cost of 
producing a barrel of oil has been reduced 
by about one-third. Looking to the future, 
Imperial’s research effort continues with 
pilot operations that are testing methods 
to further enhance resource recovery 
effi ciency. 

We are committed to continuous 
improvement across all facets of the 
Cold Lake operation and the responsible 
development of Canada’s oil sands.

“ Since Imperial set up operations at Cold Lake, they’ve 

been committed to creating a strong community with a 
solid economic base. We look forward to strengthening 
our relationship with Imperial as they grow their operation. 
Together we’re building a brighter future for the region.”
Craig Copeland, Mayor, Cold Lake, Alberta

Cold Lake

is the world’s largest thermal in-situ 
heavy oil operation.

Imperial’s megapad approach
involves drilling multiple wells
from centralized pads and 
minimizing surface disturbance.

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4

Imperial Oil Limited 2009 Summary annual report

2009 Year in review
Operating highlights

SAFETY AND ENVIRONMENT
■  Achieved best-ever safety results for both employees and contractors. 

■  Capital and operating expenditures for environmental protection totaled about $770 million. 

■   Updated plans for the Cold Lake Nabiye expansion include technology to reduce 

sulphur dioxide emissions, a cogeneration facility to improve energy effi ciency, and 
fewer well pads. The reduction in the number of well pads required to access the 
resource will reduce surface disturbance by more than 40 percent.

■   Continued construction of a fi sh habitat compensation lake at the Kearl oil sands site.

■   Advanced work on projects to reduce sulphur dioxide emissions at the Sarnia 

manufacturing site and Dartmouth refi nery. 

■   Advanced use of optical imaging equipment to better detect and reduce fugitive 

emissions at refi neries and chemical plants. 

■   Continued construction of additional facilities at the Sarnia site that will improve its 

capacity to capture and store water runoff during periods of high rainfall.

■   Trained 180 managers and supervisors in environmental leadership to support our 

focus: “Protect Tomorrow. Today.” 

ADVANCED MAJOR PROJECTS AND NEW OPPORTUNITIES 
■   Continued phase one construction of the Kearl project with a workforce of about 2,500 
employees and contractors and a cumulative investment of about $2 billion by year-end, 
of which Imperial’s share was about $1.5 billion.

■   Added 155 million barrels to Imperial’s net proved reserves through further evaluation of 

geologic data for phase one of Kearl. 

■   Completed a four-well winter exploration drilling program at the Horn River shale gas play 

in northeast British Columbia. Work is underway on a production pilot to evaluate 
reservoir productivity and scale, improve completion practices and evaluate opportunities 
to reduce program costs. 

■   Progressed planning and design work at the Cold Lake Nabiye expansion that has the 

potential to add 30,000 barrels of production a day.

■   Completed injection at 10 Cold Lake well pads with Liquid Addition to Steam to Enhance 
Recovery (LASER). This technology enables more resource to be recovered from mature 
wells, resulting in environmental and economic benefi ts. Production from these wells is 
ongoing. LASER is the result of over a decade of research and piloting. This technology 
entered its fi rst phase of commercialization in 2009, and research continues to refi ne 
LASER for future phases of implementation.

Best-ever

safety performance in 2009.

Making sure our employees and 
contractors work in an environment 
where Nobody Gets Hurt remains a top 
priority. The 280,000-hour Horn River 
2008/09 winter drilling program achieved 
zero recordable safety incidents.

■   Utilized our strong balance sheet to 
acquire oil sands mining leases with 
ExxonMobil Canada (50-50 interest) 
totaling a combined 16,600 net acres in 
Alberta’s Athabasca region. The new 
leases are adjacent to existing 
undeveloped oil sands acreage held by 
Imperial in the area.

■   The Joint Review Panel released its 
report on the environmental, social 
and cultural impacts of the Mackenzie 
natural gas project, with the fi nal 
regulatory decision expected in 
September 2010 from the National 
Energy Board. 

■   Finalized plans with co-venturers for 
a second exploration well in the 
Orphan Basin, located off the east 
coast of Newfoundland. 

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CHAIRMAN’S LETTER | YEAR IN REVIEW | UPSTREAM | CHEMICAL | DOWNSTREAM | FINANCIAL SUMMARY

5

CORPORATE CITIZENSHIP
■   Continued the company’s long 
tradition of contributing to the 
communities where it operates 
by creating jobs and investing in 
community initiatives. Imperial’s 
funding in this area totaled more 
than $22 million in 2009.

■   Special contributions included a
$1-million commitment to the 
University of Calgary’s School of 
Public Policy, an $8-million aircraft 
to the Southern Alberta Institute of 
Technology for use in its School of 
Transportation’s aircraft maintenance, 
avionics and structures programs, and 
more than $2 million toward math and 
science programs across Canada. 

■   Committed $2.5 million to support 
the creation of a national Aboriginal 
women’s leadership program. 
Imperial’s newly developed Aboriginal 
employee network is helping to 
promote this initiative. 

■   Imperial’s campaign from employees 

and retirees raised a record amount for 
United Way-Centraide.

■   Hired over 400 employees. 

■   For more information, please see 

Imperial’s corporate citizenship report 
at www.imperialoil.ca.

RESERVES GROWTH AND VOLUME PERFORMANCE 
■   Increased proved reserves after royalties from 2.3 billion oil-equivalent barrels at year-

end 2008 to more than 2.5 billion oil-equivalent barrels at year-end 2009.

■   Daily production of crude oil, natural gas and natural gas liquids averaged 293,000 oil-

equivalent barrels a day before royalties.

■   Net petroleum product sales volumes averaged 409,000 barrels a day.

RESEARCH AND DEVELOPMENT
■   Total research expenditures in Canada were $78 million in 2009 and through its 

relationship with ExxonMobil, Imperial had access to more than $1 billion of industry-
leading research worldwide.

■   At Imperial’s Calgary Research Centre, several innovative research projects are being 

pursued for in-situ oil sands production: 

■ 

■ 

■ 

 Solvent-Assisted Steam-Assisted Gravity Drainage (SA-SAGD) adds solvent to the steaming 
process. This improves recovery, lowers energy intensity and decreases greenhouse gas 
emissions intensity. Imperial’s Cold Lake pilot of this technology was selected to be eligible 
for royalty credit under Alberta Energy’s Innovative Energy Technologies Program. The 
program recognizes projects that use innovative technologies to increase recovery from 
existing reserves and encourage responsible development of oil, natural gas and in-situ 
oil sands.

  Continuous Steam Flooding (CSF) improves resource recovery and reduces greenhouse gas 
emissions intensity in mature areas of Cold Lake. Imperial continues piloting this technology 
and is assessing further application of CSF in other parts of Cold Lake operations. 

  Cyclic Solvent Process (CSP) is a recovery technology that uses solvent instead of steam and 
could signifi cantly reduce greenhouse gas emissions. Analysis of fi eld trial results is underway.

■   In the area of oil sands mining, Imperial’s Calgary Research Centre has been 

advancing research studies and laboratory experiments on a non-aqueous bitumen 
extraction technology. This technology has the potential to signifi cantly reduce water 
use and the size of tailings ponds with the production of dry stackable tailings.

■    The Imperial Oil-Alberta Ingenuity Centre for Oil Sands Innovation research portfolio 
continued to grow and now engages researchers from fi ve Canadian universities.
The research portfolio comprises over 20 research projects in fi ve key program areas 
aimed at the responsible development of Alberta’s oil sands and improved 
environmental performance.

■   Through Imperial’s Sarnia Research Centre, the company is developing new and 

improved products and processes, including bio-fuels designed to meet the rigours 
of the Canadian environment, improved hydroprocessing technologies to maximize 
on-road diesel production and enhanced soil remediation processes. The centre 
recently assumed the role of the advanced technical support lab for ExxonMobil’s 
global lubricants and specialties business.

Giovanna Stea, a research technologist at 
Imperial’s Calgary Research Centre, 
is looking at ways to improve the responsible 
development of Alberta’s oil sands.

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6

Imperial Oil Limited 2009 Summary annual report

Net income
millions of dollars

Return on capital
employed (ROCE)
percent

50 %

40

30

20

10

0

2005

2006

2007

2008

2009

Imperial Oil ROCE
Canadian integrated oil companies ROCE
Net income

Source: Bloomberg and quarterly reports

2009 Year in review
Financial highlights

■  Achieved earnings of $1.6 billion or $1.84 per share.

■   Achieved an industry-leading return on capital employed (ROCE) of 17 percent. 

ROCE is a key measure of success in a capital-intensive industry, to both evaluate 
management’s performance and demonstrate to shareholders that capital has been 
used wisely over the long term.

■   Annual per-share dividends paid increased for the 15th year in a row. 

■   Distributed $833 million to shareholders through dividend payments of $341 million 
and share repurchases of $492 million. With increases in capital expenditures during 
2009 and anticipated in future years, Imperial did not make any signifi cant share 
repurchases after the second quarter of 2009, consistent with its view that the fi rst 
and best use of surplus cash is to invest in quality growth projects.

■   Sustained a strong balance sheet. Debt as a percentage of total capital was at two 
percent at year-end, and interest coverage was 276 times on an earnings basis. 
Imperial’s strong fi nancial position enables it to advance business plans in challenging 
economic times.

4 000

3 500

3 000

2 500

2 000

1 500

1 000

500

0

FINANCIAL HIGHLIGHTS

millions of dollars 

Operating revenues (a)
Net income 
Cash fl ow from operating activities 
  and asset sales (b)
Cash and cash equivalents at year-end 
Total debt at year-end
Average capital employed (c)
Capital and exploration expenditures

2009
21 292
1 579

2008
31 240
3 878

2007
25 069
3 188

2006
24 505
3 044

2005
27 797
2 600

1 658
513
140
9 432
2 438

4 535
1 974
143
8 684
1 363

3 905
1 208
146
8 509
978

3 799
2 158
1 437
8 515
1 209

3 891
1 661
1 439
7 976
1 475

(a)    Operating revenues include $4,894 million for 2005 for purchases/sales contracts with the same counterparty. 
Associated costs were included in purchases of crude oil and products. Effective January 1, 2006, these 
purchases/sales were recorded on a net basis. 

(b)   The defi nition of cash fl ow from operating activities and asset sales can be found on page 23.  
(c)   The defi nition of average capital employed can be found on page 23. 

KEY FINANCIAL RATIOS

Net income per share – diluted (dollars) (a)
Return on average capital employed 

(percent) (b) 

Return on average shareholders’ equity

(percent) (c)

Annual shareholders’ return (percent) (d)
Debt to capital (percent) (e)

2009
1.84

16.8

17.1
0.2
2

2008
4.36

44.7

45.7
(24.3)
2

2007
3.41

37.7

41.6
28.0
2

2006
3.11

35.9

43.4
12.5
17

2005
2.53

32.6

40.2
64.0
18

(a)  Calculated by reference to the average number of shares outstanding, weighted monthly (page 22). 
(b)  The defi nition of return on average capital employed can be found on page 23. 
(c)   Net income divided by average shareholders’ equity (page 20).
(d)   Includes share appreciation and dividends.
(e)    Current and long-term portions of debt (page 20) and the company’s share of equity company debt, 

divided by debt and shareholders’ equity (page 20). 

$1.6 billion

in net income, return on capital employed of 17%.

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CHAIRMAN’S LETTER | YEAR IN REVIEW | UPSTREAM | CHEMICAL | DOWNSTREAM | FINANCIAL SUMMARY

7

Capital and exploration
expenditures
millions of dollars

2006

2007

2008

2009

2010
plan

3 500

3 000

2 500

2 000

1 500

1 000

500

0

■   Maintained a “AAA” rating from Standard & Poor’s – Imperial is the only Canadian 

industrial company with this rating. 

■   Imperial does not use derivatives, hedging or other special-purpose fi nancial instruments. 

■   Continued a long history of productivity improvement and prudent cost management. 

Since 1999, Imperial has offset infl ation in overhead, with total overhead costs 
unchanged over that time frame.

■   Continued to follow a disciplined approach to identifying and managing fi nancial and 
business control risks. Company-wide bad debt losses were less than one-tenth of 
one percent of revenues despite challenging economic conditions.

■   Completed a $2.4-billion capital and exploration program focused on advancing major 

Upstream projects as well as investments in environmental initiatives and retail 
network enhancements.

■   Planned capital and exploration expenditures in 2010 are $3.2 billion, up 33 percent 

from 2009, as Imperial focuses on future volume growth and productivity improvements.

■   Entered into a fl oating rate loan agreement with ExxonMobil that provides for 

borrowings of up to $5 billion at interest equivalent to Canadian market rates. This 
facility will enable Imperial to effi ciently access funds as necessary in the future. 
The company did not draw from the loan in 2009. 

Capital investment in the retail business focused on upgrades to the company-owned
network in major urban markets.

800 million

Number of barrels Phase one has added to proved reserves

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8

Imperial Oil Limited 2009 Summary annual report

Development planning is underway for 
all major portions of the resource base, 
with plans to more than double Upstream 
production volumes by 2020. 

Imperial’s portfolio of opportunities to add 
future reserves and production includes:

■   future phases of Kearl, Cold Lake 

and Syncrude

■   oil sands development in the 

Athabasca area

■   unconventional shale gas in northeast 

British Columbia

■   natural gas and liquids from the 
onshore Mackenzie Delta region 

■   hydrocarbons from the Beaufort Sea 
and the Orphan Basin off Canada’s 
east coast

Upstream

Bringing new energy supplies to market 
responsibly and profitably

Imperial’s Upstream strategies are to identify and pursue all attractive exploration 
opportunities, invest in projects that deliver superior returns, and maximize the profi tability 
of existing oil and gas production. These strategies are underpinned by a commitment to 
the development and use of innovative technologies and continuous improvement in all 
the company’s operations. 

Contractor safety performance was best-ever in 2009. This achievement is the result 
of our ongoing commitment to a broad range of safety initiatives focused on building 
relationships and working more closely with contractors. 

The business generated earnings of $1,324 million, cash fl ow from operating activities and 
asset sales of $997 million and return on average capital employed of 23 percent.

Daily production of crude oil, natural gas and natural gas liquids averaged 293,000 
oil-equivalent barrels a day before royalties.

Capital and exploration spending in the Upstream totaled $2.2 billion in 2009, with 
about $2.9 billion planned in 2010, driven by selective investment in a strong portfolio 
of development projects for production growth, an active exploration program for future 
reserve additions, and continued investment to maximize the value of existing assets.

THE RESOURCE BASE
Production from existing assets is signifi cant, but small in comparison to the company’s 
resource potential. 

The total proved and non-proved resource base is about 15 billion oil-equivalent barrels 
after royalties, representing more than 150 years of production at current levels – a leading 
position in terms of size and quality. The resource base includes about 2.5 billion oil-
equivalent barrels of proved reserves. This includes the addition of 155 million barrels in 
2009 through further evaluation of geologic data for phase one of Kearl. The resource base 
also has more than 12 billion oil-equivalent barrels of non-proved resources, which consist 
primarily of oil sands. 

AT A GLANCE

Net income (millions of dollars)
Cash fl ow from operating activities and  
  asset sales (millions of dollars) 
Gross crude oil and NGL production 

(thousands of barrels a day)

Gross natural gas production 

(millions of cubic feet a day)

Average capital employed (millions of dollars)
Return on average capital employed 

(percent)

Capital and exploration expenditures 

(millions of dollars)

2009
1 324

2008
2 923

2007
2 369

2006
2 376

2005
2 008

997

3 712

2 661

3 151

2 805

244

256

275

272

261

295
5 798

310
4 526

458
4 258

556
3 993

580
3 928

22.8

64.6

55.6

59.5

51.1

2 167

1 110

744

787

937

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CHAIRMAN’S LETTER | YEAR IN REVIEW | UPSTREAM | CHEMICAL | DOWNSTREAM | FINANCIAL SUMMARY

9

Crude oil and NGL 
production by source
thousands of barrels a day before royalties

2005

2006

2007

2008

2009

Syncrude
Cold Lake
Conventional and NGLs

Natural gas production
millions of cubic feet a day before royalties

2005

2006

2007

2008

2009

300

200

100

0

600

500

400

300

200

100

0

OIL SANDS
As conventional oil resources become 
more diffi cult to develop globally, demand 
for unconventional resources will increase. 
Canada holds the world’s largest reserves 
of oil sands. This resource represents 
a national opportunity, but there are 
challenges to bringing the resource to 
market effi ciently and in an environmentally 
responsible manner. As an oil sands 
pioneer, Imperial is using its technological 
and operational expertise to overcome 
these challenges.

Cold Lake 
Cold Lake is the world’s largest thermal 
in-situ heavy oil operation, representing 
more than four percent of Canada’s 
total oil production. Proved reserves are 
about 700 million barrels after royalties, 
which translates to more than 15 years of 
production at current rates. Cold Lake’s 
non-proved resources are more than two 
billion barrels.

Production averaged 141,000 barrels a 
day before royalties for the year – down 
from 147,000 barrels a day in 2008. Lower 
production volumes were due to the cyclic 
nature of production and well repairs in 
the northern part of the fi eld. Drilling and 
steaming activities have since resumed 
in this area, and production is expected to 
return to normal levels.

Imperial continued to test and advance 
recovery technologies that enable more 
production while lowering greenhouse gas 
emission intensity.

Work on the Nabiye expansion continued, 
and when sanctioned, could add about 
30,000 barrels a day of production. 
Imperial’s proposed amendments will result 
in improved energy effi ciency with the 
addition of a cogeneration facility. Nabiye 
has the potential to access 250 million 
barrels of previously undeveloped resource 
at Cold Lake.

Syncrude 
Imperial holds a 25-percent interest in 
Syncrude, an integrated mining, extraction 
and upgrading facility located north of 
Fort McMurray, Alberta. Syncrude has 
proved reserves of about 2.8 billion 
barrels of synthetic crude oil after 
royalties, translating into about 30 years 
of production at current rates. Syncrude’s 
non-proved resources are more than nine 
billion barrels of synthetic crude oil.

Imperial’s share of production averaged 
70,000 barrels a day before royalties – 
down from 72,000 barrels a day in 2008. 
Planned maintenance activities in the 
fi rst half of 2009, which included design 
modifi cations to improve long-term 
operational performance, contributed to the 
reduced production for the full year in 2009. 

Production from Syncrude represents about 
nine percent of Canadian oil production 
and offers strong opportunities for future 
growth, including mine expansion projects 
as well as the continued de-bottlenecking 
of the existing upgrader operation. 

Imperial and ExxonMobil continue to 
contribute expertise in a number of 
areas through the Management Services 
Agreement, which was implemented in 
2007. These include sharing of operating 
best practices, capital effi ciency, 
engineering, procurement and major 
project management. 

Double by 2020

Plans are in place to more than double Upstream production volumes by 2020.

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10

Imperial Oil Limited 2009 Summary annual report

Kearl
The fi rst phase of the Kearl oil sands mining 
project was approved when most in the 
industry were suspending or cancelling 
their projects. Imperial expects to capture 
signifi cant cost savings through higher 
construction productivity. 

Construction of phase one is well 
underway, and we are applying 40 years 
of oil sands experience and project 
management expertise to a project with 
a total estimated recoverable resource 
of 4.6 billion barrels of bitumen before 
royalties – in which Imperial holds a 
71-percent interest. 

The fi rst phase of Kearl will cost about 
$8 billion and initially produce about 
110,000 barrels of bitumen a day before 
royalties, of which Imperial’s share would 
be about 78,000 barrels a day. Production 
is expected in late 2012. 

The project has an estimated lifespan of 
more than 40 years, and will ultimately 
produce over 300,000 barrels of bitumen 
a day before royalties. 

Located north of Fort McMurray, Kearl is a 
long-life opportunity that represents one of 
the best undeveloped deposits of minable 
oil sands in the region. Ore grade and the 
quantity of bitumen that can be produced 

for a given volume of mined material are 
better than other undeveloped leases, 
providing the project with an inherent 
cost advantage. 

To access this high-quality resource, 
Imperial will employ proven technologies 
such as truck and shovel mining and 
hydro transport. The company will also 
apply innovative new technology – like 
its proprietary paraffi nic froth treatment 
process – the fi rst commercial technology 
for mined bitumen that makes a product 
that meets both pipeline shipping 
specifi cations and refi nery quality 
requirements. Processing bitumen once, 
rather than twice (in an upgrader and a 
refi nery), reduces both carbon dioxide 
emissions and development costs. 

NET PROVED DEVELOPED AND UNDEVELOPED RESERVES (a) (b)

year ended

2005 (e)
2006 (e)
2007 (e)
2008 (e)
2009 (e)

Liquids (c)

Natural gas

Synthetic oil
(Syncrude)

Bitumen
(Cold Lake 
and Kearl)

Total oil-
equivalent 
basis (d)

millions of barrels 

billions of cubic feet

     millions of barrels

     millions of barrels

     millions of barrels

83
71
82
64
63

747
710
635
593
590

738
718
694
734
691

551
741
717
1 437
1 661

1 497
1 648
1 599
2 334
2 513

(a) 

 Net reserves are the company’s share of reserves after deducting the shares of mineral owners or governments or both. All 
reported reserves are located in Canada.

(b)    Prior to 2009, synthetic oil and mined bitumen reserves were reported separately as mining reserves in the company’s Form 10-K. 
In 2008, the company reported for the fi rst time 807 million barrels of mined bitumen reserves, net share, from the Kearl project.

(c)  Liquids include crude, condensate and natural gas liquids (NGLs).
(d)  Gas converted to oil-equivalent at six million cubic feet per one thousand barrels.
(e)    Reserves were calculated based upon the SEC’s pricing requirement. Beginning with 2009 year-end, reserves were calculated 

based on the amended SEC’s pricing requirement that applied the average of the fi rst-day-of-the-month price for each month during 
the last 12-month period.

The Kearl oil sands project was signifi cantly 
advanced in 2009. Imperial is committed to 
developing the project responsibly through 
new technology, operational excellence, and 
ongoing consultation with stakeholders. 

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CHAIRMAN’S LETTER | YEAR IN REVIEW | UPSTREAM | CHEMICAL | DOWNSTREAM | FINANCIAL SUMMARY

11

In 2009, pipeline transportation was 
secured, infrastructure construction 
continued and more than half of the 
detailed engineering work was completed. 
Imperial also continued work on building a 
lake that fulfi lls its commitment to replace 
fi sh habitat – by a two-to-one ratio – that 
will be lost due to construction and mining 
activities. 

In 2010, construction activities will 
focus on the water intake facility, the ore 
preparation plant and the main processing 
plant site. Delivery of plant modules will 
also begin. Planning for phase two of Kearl 
is already underway.

FUTURE GROWTH OPPORTUNITIES 
Horn River 
The Horn River Basin, one of North 
America’s most promising shale gas plays, 
is located in northeast British Columbia. In 
2009, Imperial utilized its strong balance 
sheet to acquire about 157,000 net acres 
with ExxonMobil Canada (50-50 interest) at 
favourable prices. This brings the combined 
companies’ position to 309,000 net acres – 
industry’s largest acreage position in 
the area.

Signifi cant advances in horizontal drilling 
and fracturing technology have made 
development of this resource possible. 
A four-well winter drilling program designed 
to determine shale gas resource distribution 
and quality was completed in the fi rst 
quarter of 2009, and work is underway 
on a production pilot to evaluate reservoir 
productivity and scale, improve completion 
practices and evaluate opportunities 
to reduce program costs. A second 
exploration program commenced in the 
fourth quarter of 2009 that is expected to 
see up to 11 shale gas wells drilled 
this winter.

The companies continue to work closely 
with area producers, local stakeholders, 
and the British Columbia government 
to engage on local issues related to 
land and water use, contracting and 
economic development. 

Undeveloped oil sands acreage
Imperial holds extensive undeveloped 
acreage with promising mining and in-
situ development opportunities in the 
Athabasca region of Alberta. In 2009, 
Imperial and ExxonMobil Canada (50-50 
interest) acquired a combined 16,600 net 
acres of additional leases located next to 
their existing acreage position.

Mackenzie natural gas project
Even with the potential for signifi cant 
growth in North American shale gas and 
other unconventional gas sources, new 
supplies from the Mackenzie Delta and 
other Arctic frontier resources will be 
needed to meet growing North American 
demands for natural gas.

The proposed Mackenzie natural gas 
project would create the infrastructure to 
bring an estimated six trillion cubic feet 
of onshore natural gas to North American 
markets from three fi elds, with the Taglu 
fi eld (100-percent Imperial) containing 
resources of three trillion cubic feet alone. 

The project represents a signifi cant, vital 
new supply source for the North American 
market. It will provide employment and 
business opportunities to the people of 
the North, billions of dollars in royalties, 
taxes and other revenues to governments 
as well as helping to establish Canada’s 
sovereignty in the Arctic.

Exploration drilling continued in the 
Horn River Basin, a promising shale 
gas area in northern British Columbia. 
Imperial and ExxonMobil Canada hold 
industry’s largest acreage position in 
the basin.

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12

Imperial Oil Limited 2009 Summary annual report

The Joint Review Panel issued its report 
on the environmental, social and cultural 
impacts of the Mackenzie natural gas 
project at year-end. The panel concluded 
that the project “offers a unique 
opportunity to build a sustainable future in 
the Mackenzie Valley and Beaufort Delta 
regions.” 

Current activities are focused on advancing 
the regulatory process, fi nalizing remaining 
benefi ts and access agreements with 
Aboriginal communities along the proposed 
pipeline route, and establishing a fi scal 
framework with the federal government. 

The project cannot commence without 
regulatory approval. The National Energy 
Board (NEB) and federal government 
are currently reviewing the Joint Review 
Panel’s report. The NEB will then complete 
its public hearings and issue its decision 
on the project, which is expected in 
September 2010. 

OFFSHORE EXPLORATION
In addition to advancing oil sands and 
gas-related projects, Imperial continued 
to explore for major discoveries, including 
opportunities located in remote and 
technically challenging areas. 

Beaufort Sea 
About 180 kilometres northwest of 
Tuktoyaktuk, Northwest Territories, in the 
Beaufort Sea, Imperial and ExxonMobil 
Canada (50-50 interest) hold a multi-year 
exploration licence covering more than 
500,000 acres.

In 2009, Imperial began a data collection 
program to support environmental 
studies and safe future exploration 
drilling operations. Joint research was 
also conducted with Cornell University 
on whale acoustic monitoring and with 
the Department of Fisheries and Oceans, 
Geological Survey of Canada and ArcticNet 
on the physical and biological environment. 

Orphan Basin 
The Orphan Basin, located about 
400 kilometres northeast of St. John’s, 
Newfoundland, is a relatively unexplored 
and operationally challenging area to drill. 
Imperial holds a 15-percent interest in 
4.2 million acres in this deepwater 
frontier area.

The fi rst exploration well was drilled in 
2007, and a second well has been approved 
by co-venturers for drilling in 2010.

CONVENTIONAL PRODUCTION 
Imperial remains a large domestic producer 
of conventional crude oil and natural gas. 
Production before royalties averaged about 
33,000 barrels a day of crude oil and natural 
gas liquids, and about 295 million cubic feet 
a day of natural gas, for a combined total of 
approximately 82,000 oil-equivalent barrels 
a day. 

Western Canada
Conventional production in Western 
Canada is at a mature stage. To help ensure 
profi tability, Imperial focuses on cost 
control, maximizing production of existing 
assets, and pursuing projects with the 
potential for attractive returns. In 2009, 
these included new drilling at Norman 
Wells in the Northwest Territories and the 
ongoing shallow gas drilling program in 
southeastern Alberta. 

Imperial’s operation in Norman Wells, 
Northwest Territories, is the company’s 
largest source of conventional oil 
production.

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CHAIRMAN’S LETTER | YEAR IN REVIEW | UPSTREAM | CHEMICAL | DOWNSTREAM | FINANCIAL SUMMARY

13

Chemical

Imperial is one of Canada’s leading producers of chemical 
products, with the largest market share in North America 
for polyethylene used in rotational molding 

The Chemical business operates in a competitive global marketplace that is highly cyclical.  

Through the current down cycle, the Chemical segment has focused on the key elements 
of the business within its control. It is expanding feedstock fl exibility to lower costs and 
increase yields. The ability to process feedstocks from diverse sources enables the business 
to quickly respond to changes in feedstock quality, availability, and cost. Feedstock fl exibility 
not only captures additional value, it strengthens the Chemical segment’s ability to reliably 
meet its customers’ needs in any economic environment. 

To help ensure profi table operations throughout the entire business cycle, the Chemical 
business also continues to integrate petrochemical manufacturing with refi nery operations. 
Integration enables feedstocks and production to be adjusted to current market conditions 
– and reduces costs by sharing management, leveraging common site infrastructure and 
effi ciently managing energy needs across the site. 

The Chemical segment’s operational performance in 2009 was characterized by strong 
safety results and solid manufacturing reliability. Proven business controls, including 
sustained application of stringent credit management practices, supported fi nancial results 
in a challenging economic environment. 

These initiatives helped the Chemical business retain a leadership position in both cost 
and productivity. 

Chemical net earnings were $46 million, down from $100 million in 2008, refl ecting 
declines in both customer demand and margins.

Return on average capital employed was 
27 percent, and cash fl ow from operating 
activities and asset sales totaled 
$67 million.

Total sales of petrochemical products 
were about 2,800 tonnes a day, 
consistent with 2008, despite the 
economic downturn.

Capital expenditures of $15 million 
in 2009 were primarily focused on 
continued investments to increase 
feedstock fl exibility and further upgrade 
water management and safety systems. 

Planned capital expenditures in 2010 
are about $20 million, and will include 
completion of the feedstock fl exibility 
project and continued investment in 
energy effi ciency initiatives and water 
management system enhancements. 

AT A GLANCE

Net income (millions of dollars)
Cash fl ow from operating activities and  
  asset sales (millions of dollars) 
Chemical sales volumes 
(thousands of tonnes a day)

Average capital employed (millions of dollars)
Return on average capital employed 

(percent)

Capital expenditures (millions of dollars)

2009
46

67

2.8
169

27.2
15

2008
100

183

2.8
199

50.4
13

2007
97

109

3.1
230 

42.2
11

2006
143

162

3.0
261

54.8
13

2005
121

94

3.0
272

44.6
19

Typical end uses of Imperial’s 
polyethylene production include 
food packaging, toys, pails and 
various other containers.

800 million

Chemical uses the Responsible Care® ethic and principles in all areas of the business. 
Over the past year, Imperial has been active in the upgrade of the program to stay 
current with public expectations. 
Number of barrels Phase one has added to proved reserves

Responsible Care is a registered trademark of the Chemistry Industry Association of Canada.

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14

Imperial Oil Limited 2009 Summary annual report

Downstream

A responsible operator improving operational excellence, 
committed to long-term shareholder value 

Markets for refi ned products in Canada are mature and highly competitive. In this 
environment, the Downstream’s goals continue to be best-in-class operations, providing 
quality products and services, and achieving operational excellence through a sustained 
focus on: 

■ Maintaining high standards of operating reliability to supply energy in a 

safe, environmentally responsible and effi cient manner. This includes actions 
at refi neries to further improve refi nery reliability and energy effi ciency to reduce 
greenhouse gas emissions and operating costs while meeting market demand for 
products.

■ Adhering to stringent business standards and fi nancial controls. The business 
follows a disciplined approach to identify and manage fi nancial and business control 
risks. Even in the current economic downturn, bad debt losses have been kept to less 
than one-tenth of one percent of sales revenues. 

■ Disciplined and selective investments for advantaged returns followed by effi cient 

project execution to ensure projects are completed on time and on budget.

Adherence to these strategies continues to build competitive advantage across Imperial’s 
considerable Downstream operations: 

■ Largest refi ner and a leading marketer of petroleum products in Canada, holding a 

signifi cant share in all major petroleum product market sectors, including retail motor 
fuels and fi nished lubricants.

■ Crude processing capacity of more than 500,000 barrels a day and conversion capacity 

of 215,000 barrels a day. 

■ Production of more than 650 different petroleum products that consumers and 

businesses use daily.

■ Refi ning and marketing operations across Canada.

■ A national distribution network and about 1,850 retail service stations. 

■ Serving retail customers and distributors in addition to the mining, manufacturing, 

forestry, construction and transportation industries.

In 2009, the Downstream achieved industry-leading safety performance, with best-ever 
employee and contractor safety. 

In this challenging economic environment, the refi ning business focused on operational 
initiatives to improve energy effi ciency, optimize margins and enhance operating 
reliability. Ongoing capital and operational initiatives have enabled the business to capture 
opportunities to reduce the amount of energy used in its operations, a key contributor to 
cost management. Imperial has consistently outpaced Canadian industry in refi nery energy 
effi ciency and total unit cost. Also in 2009, the business continued to optimize margins by 
expanding the crude slate, with the addition of 13 new crudes that offer a higher refi ning 
incentive. The product mix was managed to ensure that the highest-value products 
were produced. As well, refi nery reliability was signifi cantly improved, and maintenance 
activities were completed as planned.

The fuels marketing business continued 
to leverage the complete range of 
customer channels, serving retail, 
industrial, wholesale, aviation and marine 
customers during the year. Despite 
the weak economy, the retail business 
achieved numerous sales records. Total 
retail fuel sales volume was the highest 
in the history of the business. In the 
company-owned chain, same-store fuel 
sales increased by one percent in a soft 
market, and site productivity increased 
by four percent. In addition, convenience 
store sales revenues saw best-ever 
levels. The sales growth, combined with a 
relentless focus on operational effi ciency, 
led to best-in-class unit cash costs again 
in 2009.

The lubricants and specialties business
continued to focus on growing sales of
Mobil-branded products. Imperial is the 
Canadian distributor for Mobil 1 synthetic
lubricants, and in 2009 Mobil 1 sales 
grew by 17 percent. Also in the year, 
Mobil Delvac 1 ESP 0W40 was 
introduced, providing heavy-duty diesel 
engine customers with superior low-
temperature performance, longer oil drain 
intervals and improved fuel economy. The 
Mobil 1 Lube Express franchise continued 
to be expanded, ending the year with 21 
outlets – an increase of more than 
60 percent over 2008.

About 400 Esso-branded retail sites are anchored by On the Run convenience 
stores, which offer customers a convenient shopping experience and high-
quality product choices. The On the Run franchise program is a growing part of 
the convenience store business and in 2009, we more than doubled the number 
of On the Run franchises. The retail offer also includes Canada’s largest network 
of car washes and strong alliances with Tim Hortons, Royal Bank of Canada, 
and Aeroplan. 

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CHAIRMAN’S LETTER | YEAR IN REVIEW | UPSTREAM | CHEMICAL | DOWNSTREAM | FINANCIAL SUMMARY

15

Heading

Sub heading

Net earnings in the Downstream were 
body
$278 million, down from $796 million in 
2008, when Imperial realized a gain of 
$187 million from the sale of Rainbow Pipe 
Line Company Ltd. Earnings were impacted 
by lower overall margins and decreased 
sales volumes due to the slowdown in the 
Canadian economy. 

Total refi nery throughput was 413,000 
barrels a day, down from 2008, and 
average refi nery utilization was 82 percent. 
Production gains from operating and 
reliability improvements through the year 
were offset by the impact of declining 
economic conditions that did not support 
running the refi neries to full capacity, and 
also resulted in lower total net petroleum 
product sales of 409,000 barrels a day. 

Return on average capital employed was 
eight percent, and cash fl ow from operating 
activities and asset sales totaled $700 million.

Capital spending totaled $251 million 
in 2009. The key refi ning investments 
were directed to reducing sulphur 
dioxide emissions, water management 
system upgrades, feedstock fl exibility 
enhancements and energy effi ciency 
improvements. Capital investment in the 
retail chain focused on upgrades to the 
company-owned network in major urban 
markets and a new point-of-sale system 
that will prepare the network for new card 
payment standards.

Planned capital expenditures in 2010 are 
about $290 million. Refi ning investments 
will be focused on reliability, feedstock 
fl exibility, air quality and water management 
system upgrades, and energy effi ciency 
initiatives to ensure responsible operations. 
Capital investment in the retail chain will 
continue, including further advancement of 
the new point-of-sale system. 

AT A GLANCE

Net income (millions of dollars)
Cash fl ow from operating activities and  
  asset sales (millions of dollars) 
Refi nery throughput 

(thousands of barrels a day)
Refi nery utilization (percent)
Net petroleum product sales 

(thousands of barrels a day)*

Average capital employed (millions of dollars)
Return on average capital employed  

(percent)

Capital expenditures (millions of dollars)

2009
278

700

413
82

409
3 598

7.7
251

2008
796

2007
921

539

1 180

446
89

438
3 460

23.0
232

442
88

448
3 257

28.3
187

2006
624

562

442
88

453
3 161

19.7
361

2005
694

874

466
93

465
2 906

23.9
478

* Net petroleum product sales do not include sales under purchases/sales contracts with the same counterparty.

17%
800 million

growth in Mobil 1 sales.
Number of barrels Phase one has added to proved reserves

Annual throughput –
company-owned or leased
retail service stations
millions of litres per site

2005

2006

2007

2008

2009

Refinery utilization
percent

7

6

5

4

3

2

1

0

100

75

50

25

0

2005

2006

2007

2008

2009

Refinery utilization declined, reflecting 
weak market conditions.

   Trademarks:

■   Mobil, Mobil 1, Delvac, and the pegasus design are 
trademarks of Exxon Mobil Corporation or one of its 
subsidiaries. Imperial Oil licensee.

■   On the Run is a registered trademark of Exxon Mobil 

Corporation in Canada. Imperial Oil licensee.  

■   RBC and Royal Bank are registered trademarks of 

Royal Bank of Canada.

■  Tim Hortons is a registered trademark of The 

TDL Marks Corporation.

■  Aeroplan is a registered trademark of Aeroplan 

Canada Inc.

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16

Imperial Oil Limited 2009 Summary annual report

Responsible development
in action

As an integrated energy company in business for 
130 years, we explore, produce, refine and market 
products that are essential to society and economic 
growth. All of our businesses are managed by the 
same principles of responsible development. 

 Reducing greenhouse gas emissions
We’re focused on technologies that reduce energy use and greenhouse gas emissions. 
■   We continue to leverage capital investments, improved practices, computing technology 
and a sustained employee focus on day-to-day operational improvements to increase 
energy effi ciency at our refi neries. As a result, our refi neries are 15 percent more energy 
effi cient than they were in 1990. 

■   We continued a multi-year program to install energy conservation technology at retail sites. 

To date, 115 of our largest sites have been upgraded. 

■   Kearl will be the fi rst oil sands mining operation that does not require an upgrader to 

make a saleable crude oil. Processing bitumen once, rather than twice (in an upgrader 
and a refi nery), reduces both carbon dioxide emissions and development costs.

 Applying cogeneration technology
 Cogeneration reduces energy requirements by producing electricity and steam at the same 
time, reducing greenhouse gas emissions.
■   We have about 260 megawatts of cogeneration capacity at Cold Lake and Sarnia, 

and about 270 megawatts proposed for the Cold Lake expansion and Kearl.

■   Cold Lake’s cogeneration facilities reduce carbon dioxide emissions by 40 percent 

compared with generating electricity from coal-fi red power plants and producing steam 
from conventional boilers.

■   Kearl’s cogeneration facilities will reduce carbon dioxide emissions by half a million tonnes 

a year compared to purchased power for the fi rst phase of the project. 

Improving air quality
■   We continued construction on a new unit at the Sarnia manufacturing site, that when 
coupled with operational enhancements, will enable the site to reduce sulphur dioxide 
emissions by more than 50 percent.

■   We continued construction on a project at Dartmouth refi nery that will enable sulphur 

dioxide emissions to be reduced by more than 25 percent. 

Through cogeneration facilities like this 
at Cold Lake, we can produce electricity 
to power our operations while also 
capturing heat to make processing 
steam. This provides a more effi cient 
power source than purchasing electricity 
from a local utility, saving energy and 
reducing greenhouse gas emissions.

■   We invested more than $200 million in the Syncrude Emissions Reduction (SER) project to 

date. When combined with already completed improvements, the SER project is 
anticipated to reduce sulphur emissions by about 60 percent from current approved levels.
■   We expanded our use of advanced optical imaging equipment to better detect and reduce 

Through reliable operations, open 
communication and responding 
promptly to community questions, 
our refi neries maintain the trust and 
confi dence of its neighbours. 

fugitive emissions.

 $770 million

Imperial’s environmental capital and operating expenditures totaled about $770 million in 2009, spent primarily on 
emissions reductions at company-owned facilities and Syncrude, remediation of idled facilities and operations, as well 
as on protection of fresh water near Imperial facilities.

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CHAIRMAN’S LETTER | YEAR IN REVIEW | UPSTREAM | CHEMICAL | DOWNSTREAM | FINANCIAL SUMMARY

17

Minimizing water use 
■   Cold Lake now uses half a barrel of fresh water for each recovered barrel of bitumen. 

This is 88 percent less fresh water per unit of production than in the mid-1970s.

■   We applied for renewal of the Cold Lake Water Act License, which includes a 

commitment to continue to reduce fresh water use. Conservation initiatives are 
underway that, if successful, will reduce fresh water use at Cold Lake by up to 30 percent 
from current uses.

■   Kearl plans to improve on existing tailings technologies in order to recycle water sooner 
and reduce water demand. It will also use water storage to lessen water withdrawals 
from the river during winter low-fl ow periods. 

■   In our conventional business, where there’s declining oil production, we’ve voluntarily 

reviewed our water licences and have returned a signifi cant volume of unneeded water 
allocation to the Alberta government.

Protecting water quality and fi sh habitat
■   We progressed a multi-year program at our Sarnia site to install water hold-and-treat 

systems to prevent releases to the St. Clair River.

■    We continued work on building a lake that fulfi lls our commitment to replace fi sh habitat – 

by a two-to-one ratio – that will be lost due to construction and mining activities.

■   We completed a free-span bridge that does not disturb aquatic habitat over the Muskeg 

River at the Kearl project.

Minimizing our footprint, reclaiming land that we disturb
We manage potential impacts to land throughout all phases of our operations, from project 
planning and construction to decommissioning and remediation.
■  At the Cold Lake in-situ operation: 

■    At the end of 2008, more than 1,700 acres of the disturbed land had been permanently 

reclaimed. In 2009, 85,000 tree seedlings and shrubs were planted as part of our 
ongoing permanent reclamation program.

■    Updated plans for the Cold Lake Nabiye expansion include technology to reduce sulphur 
dioxide emissions, a cogeneration facility to improve energy effi ciency, and fewer well 
pads. The reduction in the number of well pads required to access the resource will 
reduce surface disturbance by more than 40 percent.

■  At the Kearl mining operation:

■    During site clearing, topsoil and peat were stockpiled in order to progressively reclaim 

land as mined-out areas become available.

■    We are engaging local stakeholders in progressive reclamation planning so that the lands 

reclaimed will be accessible for traditional use by the local community.

■   At Horn River, we will minimize surface disturbance through the use of horizontal pad 
drilling, low-impact methods for conducting seismic surveys, effi cient designs that 
decrease lease dimensions, and by sharing infrastructure with other area producers.

Our refi neries are 15 percent more energy 
effi cient than they were in 1990. 

Our in-situ operation at Cold Lake, 
Alberta, has a relatively small 
surface footprint.

Fort McKay Elders toured the Kearl site 
in late 2008. Community consultation 
is an integral part of responsible 
development, and we plan to continue 
these annual First Nations tours as 
part of our ongoing consultation with 
stakeholders in the region.

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18

CHAIRMAN’S LETTER | YEAR IN REVIEW | UPSTREAM | CHEMICAL | DOWNSTREAM | FINANCIAL SUMMARY

Imperial Oil Limited 2009 Summary annual report

Financial Summary

INDEPENDENT AUDITORS’ REPORT
To the Shareholders of Imperial Oil 
Limited:

We have audited, in accordance with 
the standards of the Public Company 
Accounting Oversight Board (United 
States), the fi nancial position of Imperial 
Oil Limited and its subsidiaries as of 
December 31, 2009, and 2008, and 
the results of their operations and their 
cash fl ows for each of the three years 
in the period ended December 31, 
2009, and in our report dated February 
26, 2010, we expressed an unqualifi ed 
opinion thereon. The consolidated 
fi nancial statements referred to above 
(not presented herein) appear in 
Appendix A to the Management Proxy 
Circular for the 2010 annual meeting of 
shareholders of the Company.

In our opinion, the information set 
forth in the accompanying condensed 
consolidated fi nancial statements 
(pages 18 to 21) is fairly stated, in all 
material respects, in relation to the 
consolidated fi nancial statements 
from which it has been derived.

/s/ PricewaterhouseCoopers LLP

Chartered Accountants
Calgary, Alberta, Canada
February 26, 2010

SUMMARY OF ACCOUNTING POLICIES AND PRACTICES
The company’s accounting and fi nancial reporting fairly refl ect its straightforward 
business model involving the extracting, refi ning and marketing of hydrocarbons and 
hydrocarbon-based products. The summary fi nancial statements have been prepared 
in accordance with generally accepted accounting principles of the United States of 
America (GAAP). The summary fi nancial statements include certain estimates that 
refl ect management’s best judgment. All amounts are in Canadian dollars unless 
otherwise indicated.

The summary fi nancial statements include the accounts of Imperial Oil Limited and 
its subsidiaries. Intercompany accounts and transactions are eliminated. Subsidiaries 
include those companies in which Imperial has both an equity interest and the 
continuing ability to unilaterally determine strategic, operating, investing and fi nancing 
policies. A signifi cant portion of the company’s Upstream activities is conducted 
jointly with other companies. The accounts refl ect the company’s share of undivided 
interest in such activities, including its 25 percent interest in the Syncrude joint 
venture and its nine percent interest in the Sable offshore energy project. 

Revenues associated with sales of crude oil, natural gas, petroleum and chemical 
products are recognized when the products are delivered and title passes to the 
customer.

Inventories of crude oil, products and merchandise are carried at the lower of current 
market value or cost (generally determined under the last-in, fi rst-out method – LIFO). 

The company does not use fi nancing structures for the purpose of altering accounting 
outcomes or removing debt from the balance sheet. The company does not use 
derivative instruments to speculate on the future direction of currency or 
commodity prices.

The company’s exploration and production activities are accounted for under the 
“successful efforts” method. Depreciation, depletion and amortization are primarily 
determined under either the unit-of-production method or the straight-line method. 
Unit-of-production rates are based on the amount of proved developed reserves of oil 
and gas that are estimated to be recoverable from existing facilities. The straight-line 
method is based on estimated asset service life.

The company incurs retirement obligations for certain assets at the time they are 
installed. The fair values of these obligations are recorded as liabilities on a discounted 
basis and are accreted over time for the change in their present value. The costs 
associated with these liabilities are capitalized as part of the related assets and 
depreciated. Liabilities for environmental costs are recorded when it is probable that 
obligations have been incurred and the amounts can be reasonably estimated.

The company recognizes the underfunded or overfunded status of defi ned benefi t 
pension and other post-retirement plans as a liability or asset in the balance sheet with 
the offset in shareholders’ equity, net of deferred taxes.

A variety of claims have been made against Imperial Oil and certain of its consolidated 
subsidiaries in a number of pending lawsuits and tax disputes. For further information 
on tax contingencies and litigation, see Notes 4 and 10 to the Consolidated Financial 
Statements in Appendix A of Imperial Oil’s 2009 Proxy Statement.

The company awards share-based compensation to employees in the form of 
restricted stock units. Compensation expense is measured each reporting period 
based on the company’s current stock price and is recorded in the consolidated 
statement of income over the requisite service period of each award.

Further information on the company’s accounting policies and practices can be found 
in Appendix A of Imperial Oil’s 2009 Proxy Statement (Critical Accounting Policies and 
Note 1 to the Consolidated Financial Statements).

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Summary statement of income (U.S. GAAP)

19

millions of Canadian dollars
For the years ended December 31

Revenues and other income
Operating revenues (a) (b)
Investment and other income
Total revenues and other income

Expenses
Exploration
Purchases of crude oil and products (c)
Production and manufacturing (d)
Selling and general 
Federal excise tax (a)
Depreciation and depletion
Financing costs
Total expenses

Income before income taxes

Income taxes

Net income 

Per-share information (Canadian dollars)
Net income per common share – basic
Net income per common share – diluted
Dividends

2009

2008

2007

21 292
106
21 398

153
11 934
3 951
1 106
1 268
781
5
19 198

31 240
339
31 579

132
18 865
4 228
1 038
1 312
728
–
26 303

25 069
374
25 443

106
14 026
3 474
1 335
1 307
780
36
21 064

2 200

5 276

4 379

621

1 398

1 191

1 579

3 878

3 188

1.86
1.84
0.40

4.39
4.36
0.38

3.43
3.41
0.35

(a)  Operating revenues include federal excise tax of $1,268 million (2008 – $1,312 million, 2007 – $1,307 million).
(b)  Operating revenues include amounts from related parties of $1,699 million (2008 – $2,150 million, 2007 – $1,772 million).
(c)  Purchases of crude oil and products include amounts from related parties of $3,111 million (2008 – $4,729 million, 2007 – $3,331 million).
(d)  Production and manufacturing expenses include amounts to related parties of $217 million (2008 – $169 million, 2007 – $154 million).

The information in the Summary Statement of Income (for 2007 to 2009), the Summary Balance Sheet (for 2008 and 2009), and the Summary 
Statement of Cash Flows (for 2007 to 2009), shown on pages 19 through 21, corresponds to the information in the Consolidated Statement 
of Income, Consolidated Balance Sheet, and the Consolidated Statement of Cash Flows in the fi nancial statements of Imperial Oil’s 2010 
Management Proxy Circular. For complete consolidated fi nancial statements, including notes, please refer to Appendix A of Imperial Oil’s 
2010 Management Proxy Circular. See also Management’s Discussion and Analysis of Financial Condition and Results of Operations and other 
information in Appendix A of the 2010 Management Proxy Circular.

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20

Imperial Oil Limited 2009 Summary annual report

Summary balance sheet (U.S. GAAP)

millions of Canadian dollars
At December 31

Assets
Current assets
  Cash
  Accounts receivable, less estimated doubtful amounts

Inventories of crude oil and products 
  Materials, supplies and prepaid expenses
  Deferred income tax assets
Total current assets
Long-term receivables, investments and other long-term assets
Property, plant and equipment, less accumulated depreciation and depletion
Goodwill
Other intangible assets, net
Total assets 

Liabilities
Current liabilities
  Notes and loans payable
  Accounts payable and accrued liabilities (a) 

Income taxes payable

Total current liabilities
Capitalized lease obligations
Other long-term obligations
Deferred income tax liabilities
Total liabilities

Commitments and contingent liabilities (b)

Shareholders’ equity
Common shares at stated value (c)
Earnings reinvested
Accumulated other comprehensive income
Total shareholders’ equity

Total liabilities and shareholders’ equity

2009

2008 

513
1 714
564
247
467
3 505
854
12 852
204
58 
17 473

109
2 811
848
3 768
31
2 839
1 396
8 034

1 974 
1 455 
673 
180 
361 
4 643 
881 
11 248 
204 
59 
17 035 

109 
 2 586 
1 498 
4 193 
34 
2 254 
1 489 
7 970 

1 508
9 252
(1 321)
9 439

1 528 
8 484 
(947) 
9 065 

17 473

17 035 

(a)  Accounts payable and accrued liabilities include amounts to related parties of $59 million (2008 – $127 million).
(b)  For more information, please refer to Note 10 to the Consolidated Financial Statements, included in appendix A of Imperial Oil’s 2010 Management Proxy Circular.
(c)  Number of common shares outstanding was 848 million (2008 – 859 million). 

The information in the Summary Statement of Income (for 2007 to 2009), the Summary Balance Sheet (for 2008 and 2009), and the Summary 
Statement of Cash Flows (for 2007 to 2009), shown on pages 19 through 21, corresponds to the information in the Consolidated Statement 
of Income, Consolidated Balance Sheet, and the Consolidated Statement of Cash Flows in the fi nancial statements of Imperial Oil’s 2010 
Management Proxy Circular. For complete consolidated fi nancial statements, including notes, please refer to Appendix A of Imperial Oil’s 
2010 Management Proxy Circular. See also Management’s Discussion and Analysis of Financial Condition and Results of Operations and other 
information in Appendix A of the 2010 Management Proxy Circular.

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CHAIRMAN’S LETTER | YEAR IN REVIEW | UPSTREAM | CHEMICAL | DOWNSTREAM | FINANCIAL SUMMARY

21

Summary statement of cash fl ows (U.S. GAAP)

millions of Canadian dollars
Infl ow/(outfl ow)
For the years ended December 31

Operating activities
Net income
Adjustments for non-cash items:
  Depreciation and depletion 
(Gain)/loss on asset sales 

  Deferred income taxes and other 
Changes in operating assets and liabilities:
  Accounts receivable

Inventories and prepaids
Income taxes payable

  Accounts payable
  All other items – net (a)
Cash from operating activities

Investing activities
Additions to property, plant and equipment and intangibles
Proceeds from asset sales
Loans to equity company
Cash from (used in) investing activities

Financing activities 
Short-term debt – net
Repayment of long-term debt
Long-term debt issued
Reduction in capitalized lease obligations
Issuance of common shares under stock option plan
Common shares purchased
Dividends paid
Cash from (used in) fi nancing activities

Increase (decrease) in cash
Cash at beginning of year 
Cash at end of year (b)

2009 

2008 

2007 

1 579

3 878 

3 188 

781
(45)
(61)

(261)
42
(650)
271
(65)
1 591

(2 285)
67
2

(2 216) 

–
–
–
(4)
1
(492)
(341) 
(836)

(1 461)
1 974
513

728 
(241) 
387 

679 
(159) 
– 
(798) 
(211) 
4 263 

(1 231) 
272 
(2) 
(961) 

– 
– 
–
(3) 
7 
(2 210) 
 (330) 
(2 536)

766 
1 208 
1 974 

780 
(215) 
75 

(261) 
13 
(77) 
250 
(127) 
3 626 

(899)
279 
– 
(620) 

(65) 
(1 722) 
500

(4) 
12 
(2 358) 
(319) 
 (3 956) 

(950) 
2 158 
1 208 

Includes contribution to registered pension plans of $180 million (2008 – $165 million, 2007 – $163 million).

(a) 
(b)  Cash is composed of cash in bank and cash equivalents at cost. Cash equivalents are all highly liquid securities with maturity of three months or less when purchased.

The information in the Summary Statement of Income (for 2007 to 2009), the Summary Balance Sheet (for 2008 and 2009), and the Summary 
Statement of Cash Flows (for 2007 to 2009), shown on pages 19 through 21, corresponds to the information in the Consolidated Statement 
of Income, Consolidated Balance Sheet, and the Consolidated Statement of Cash Flows in the fi nancial statements of Imperial Oil’s 2010 
Management Proxy Circular. For complete consolidated fi nancial statements, including notes, please refer to Appendix A of Imperial Oil’s 
2010 Management Proxy Circular. See also Management’s Discussion and Analysis of Financial Condition and Results of Operations and other 
information in Appendix A of the 2010 Management Proxy Circular.

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22

Imperial Oil Limited 2009 Summary annual report

Share ownership, trading and performance

Share ownership
Average number outstanding,  weighted monthly (thousands)
Number of shares outstanding at December 31 (thousands)
Shares held in Canada at December 31 (percent)
Number of registered shareholders at December 31 (a)
Number of shareholders registered in Canada

Shares traded (thousands)

Share prices (dollars) (b)

Toronto Stock Exchange

High
Low
Close at December 31

NYSE Amex (U.S. dollars)

High
Low
Close at December 31

Net income per share (dollars)

- basic
- diluted

Price ratios at December 31 

Share price to net earnings (c)

Dividends declared (d)
Total (millions of dollars)

  Per share (dollars)

2009 

2008 

2007 

2006 

2005 

849 760
847 600
10.8
13 157
11 621

882 604
859 402
11.1
13 206
11 620

928 527
903 263
12.1
13 108
11 450

975 128
952 988
13.0
13 561
11 844

1 024 119
997 875
13.8
14 096
12 331

318 055

477 574

292 888

321 245

357 633

49.11
35.95
40.66

43.13
28.44
38.66

1.86
1.84

62.54
28.79
40.99

63.08
23.84
 33.72

4.39
4.36

56.26
37.40
54.62

61.48
31.87
54.78

3.43
3.41

45.20
34.31
42.93

40.38
29.99
36.83

45.79
22.50
38.47

39.14
18.27
33.20

3.12
3.11

 2.54 
2.53

22.1

9.4

16.0

13.8

15.2

340
0.40

334
 0.38

 324
0.35

 311
0.32

 320
0.31

(a)  Exxon Mobil Corporation owns 69.6 percent of Imperial’s shares. 
(b)   Imperial’s shares are listed on the Toronto Stock Exchange. The company’s shares also trade in the United States of America on the NYSE Amex LLC. Imperial has unlisted 
privileges on the NYSE Amex LLC, a subsidiary of NYSE Euronext. The symbol on these exchanges for Imperial’s common shares is IMO. Share prices were obtained from 
stock exchange records. U.S. dollar share price presented is based on consolidated U.S. market data.

(c)  Closing share price at December 31 at the Toronto Stock Exchange, divided by net income per share – diluted.
(d)  The fourth-quarter dividend is paid on January 1 of the succeeding year.

Employees

2009 

5 015

2008 

4 843

2007 

4 785

2006 

4 869

2005 

5 096

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CHAIRMAN’S LETTER | YEAR IN REVIEW | UPSTREAM | CHEMICAL | DOWNSTREAM | FINANCIAL SUMMARY

23

Frequently used terms 

Listed below are how three of Imperial’s frequently used fi nancial performance measures are calculated.

Capital employed
Capital employed is a measure of net investment. When viewed from the perspective of how capital is used by the business, it includes the 
company’s property, plant and equipment and other assets, less liabilities, excluding both short-term and long-term debt. When viewed from 
the perspective of the sources of capital employed for the whole company, it includes total debt and equity. Both of these views include the 
company’s share of amounts applicable to equity companies.

millions of dollars

2009

2008

2007

2006

2005

Business uses: asset and liability perspective 
Total assets
Less: total current liabilities excluding short-term debt and 
  current portion of long-term debt
Less: total long-term liabilities excluding long-term debt
Add: Imperial’s share of equity company debt
Total capital employed

millions of dollars

Total company sources: debt and equity perspective 
Short-term debt and current portion of long-term debt
Long-term debt
Shareholders’ equity
Add: Imperial’s share of equity company debt
Total capital employed

17 473

17 035

16 287

16 141

15 582

(3 659)
(4 235)
36
9 615

(4 084)
(3 743)
40
9 248

(4 833)
(3 385)
50
8 119

(4 270)
(3 028)
55
8 898

(4 569)
(2 941)
59
8 131

2009

2008

2007

2006

2005

109
31
9 439
36
9 615

109
34
9 065
40
9 248

108
38
7 923
50
8 119

1 078
359
7 406
55
8 898

576
863
6 633
59
8 131

Return on average capital employed (ROCE)
ROCE is a fi nancial performance ratio. For each of the company’s business segments, ROCE is annual business-segment net income divided by 
average business-segment capital employed (an average of the beginning-and end-of-year amounts). Segment net income includes Imperial’s 
share of segment net income of equity companies, consistent with the defi nition used for capital employed, and excludes the cost of fi nancing. 
The company’s total ROCE is net income excluding the after-tax cost of fi nancing divided by total average capital employed. The company has 
consistently applied its ROCE defi nition for many years and views it as the best measure of historical capital productivity in a capital-intensive, 
long-term industry to both evaluate management’s performance and demonstrate to shareholders that capital has been used wisely over the 
long term. Additional measures, which tend to be more cash fl ow based, are used to make investment decisions.

millions of dollars

Net income
Financing costs (after tax), including Imperial’s share
  of equity companies
Net income excluding fi nancing costs

Average capital employed
Return on average capital employed (percent)

2009

1 579

2
1 581

9 432
16.8

2008

3 878

2
3 880

8 684
44.7

2007

3 188

18
3 206

8 509
37.7

2006

3 044

10
3 054

8 515
35.9

2005

2 600

3
2 603

7 976
32.6

Cash fl ow from operating activities and asset sales
Cash fl ow from operating activities and asset sales is the sum of the net cash provided by operating activities and proceeds from asset sales 
reported in the consolidated statement of cash fl ows. This cash fl ow is the total source of cash both from operating the company’s assets and 
from the divesting of assets. The company employs a long-standing, disciplined regular review process to ensure that all assets are contributing 
to the company’s strategic and fi nancial objectives. Assets are divested when they no longer meet these objectives or are worth considerably 
more to others. Because of the regular nature of this activity, management believes it is useful for investors to consider sales proceeds together 
with cash provided by operating activities when evaluating cash available for investment in the business and fi nancing activities, including 
shareholder distributions.

millions of dollars

Cash from operating activities
Proceeds from asset sales
Total cash fl ow from operating activities and asset sales

2009

1 591
67
1 658

2008

4 263 
 272 
4 535 

2007

3 626
279
3 905

2006

3 587
212
3 799

2005

3 451
440
3 891

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24

Imperial Oil Limited 2009 Summary annual report

Information for investors

Head offi ce
Imperial Oil Limited
P.O. Box 2480, Station ‘M’
Calgary, Alberta
Canada T2P 3M9

Telephone: 1-800-567-3776
Fax: 1-800-367-0585

Annual meeting
The annual meeting of shareholders will be held on 
Thursday, April 29, 2010, at 9:30 a.m., local time at the 
Sheraton Suites Calgary Eau Claire, Wildrose Ballroom, 
255 Barclay Parade S.W., Calgary, Alberta, Canada. 

 Shareholder account matters
To change your address, transfer shares, eliminate multiple 
mailings, elect to receive dividends in U.S. funds, have dividends 
deposited directly into accounts at fi nancial institutions in Canada 
that provide electronic fund-transfer services, enroll in the dividend 
reinvestment and share purchase plan, or enroll for electronic 
delivery of shareholder reports, please contact Imperial’s transfer 
agent, CIBC Mellon Trust Company. 

 CIBC Mellon Trust Company
P.O. Box 7010
Adelaide Street Postal Station
Toronto, Ontario, Canada M5C 2W9
Telephone: 1-800-387-0825 (from Canada or U.S.A.) 
or 416-643-5500
Fax: 416-643-5501

  E-mail: inquiries@cibcmellon.com

  Website: www.cibcmellon.com

United States resident shareholders may transfer their shares 
through BNY Mellon Shareowner Service. 

 BNY Mellon Shareowner Service 
480 Washington Boulevard 
Jersey City, New Jersey 
U.S.A. 07310-1900 
Telephone: 1-800-526-0801

Dividend reinvestment and share-purchase plan
This plan provides shareholders with two ways to add to their 
shareholdings at a reduced cost. The plan enables shareholders 
to reinvest their cash dividends in additional shares at an average 
market price. Shareholders can also invest between $50 and 
$5,000 each calendar quarter in additional shares at an average 
market price. 

Funds directed to the dividend reinvestment and share-purchase 
plan are used to buy existing shares on a stock exchange rather 
than newly issued shares. 

Imperial online
Imperial publishes a wide range of information on its website, 
including annual and interim reports, SEC fi lings, proxy circulars 
and forms, key dates for investors and shareholders, as well as 
other information that should be helpful to our shareholders in the 
day-to-day management of their shares. Should you not be able to 
fi nd the information you are looking for, please contact customer 
service at 1-800-567-3776.

Website: www.imperialoil.ca

Investor information
Information is also available by writing to the investor relations 
manager at Imperial’s head offi ce or by: 

 E-mail: investor.relations@esso.ca
Telephone: 403-237-4538
Fax: 403-237-2075

For all other shareholder services related inquiries, 
please contact: 

 Brian W. Livingston
Vice-president, general counsel 
and corporate secretary
Telephone: 403-237-2915 
Fax: 403-237-2490 

Version française du rapport
Pour obtenir la version française du rapport de la Compagnie 
Pétrolière Impériale Ltée, veuillez écrire à la division des Relations 
avec les investisseurs, Compagnie Pétrolière Impériale Ltée, 
P.O. Box 2480, Station ’M’, Calgary, Alberta, Canada T2P 3M9.

Included in this Summary Annual Report are fi nancial and 
operating highlights and summary fi nancial statements. For 
complete fi nancial statements, including notes, please refer to 
the Management Proxy Circular for Imperial Oil’s 2010 annual 
meeting. The Management Proxy Circular also includes 
Management’s Discussion and Analysis of Financial Condition 
and Results of Operations. The Information for Investors section 
of Imperial Oil’s website (www.imperialoil.ca) contains the 
Management Proxy Circular. 

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Directors and offi cers

Imperial Oil Limited Board of Directors from left to right, 
Jack M. Mintz, Victor L. Young, Krystyna T. Hoeg, Bruce H. March, Sheelagh D. Whittaker, Roger Phillips, Paul A. Smith and Robert C. Olsen.

BOARD OF DIRECTORS
Krystyna T. Hoeg 
Retired president and 
chief executive offi cer 
Corby Distilleries Limited 
Toronto, Ontario 

Bruce H. March 
Chairman, president and 
chief executive offi cer 
Imperial Oil Limited 
Calgary, Alberta

Jack M. Mintz
Palmer Chair in Public Policy 
University of Calgary 
Calgary, Alberta 

Robert C. Olsen 
Executive vice-president 
ExxonMobil Production Company 
Houston, Texas 

Roger Phillips
Retired president and 
chief executive offi cer 
IPSCO Inc. 
Regina, Saskatchewan 

Paul A. Smith 
Senior vice-president 
fi nance and administration 
and treasurer 
Imperial Oil Limited 
Calgary, Alberta 

Sheelagh D. Whittaker 
Corporate director 
London, England 

Victor L. Young 
Corporate director 
St. John’s, Newfoundland and Labrador 

EXECUTIVE RESOURCES COMMITTEE
R. Phillips, chair
V.L. Young, vice-chair 
K.T. Hoeg
J.M. Mintz
R.C. Olsen 
S.D. Whittaker

OTHER OFFICERS
Randy L. Broiles 
Senior vice-president 
resources division 

Sean R. Carleton
Controller 

Brian W. Livingston 
Vice-president
general counsel 
and corporate secretary 

AUDIT COMMITTEE
V.L. Young, chair
S.D. Whittaker, vice-chair
K.T. Hoeg
J.M. Mintz
R. Phillips

NOMINATIONS AND CORPORATE 
GOVERNANCE COMMITTEE
S.D. Whittaker, chair 
J.M. Mintz, vice-chair 
K.T. Hoeg
R.C. Olsen
R. Phillips
V.L. Young

ENVIRONMENT, HEALTH AND 
SAFETY COMMITTEE
J.M. Mintz, chair
K.T. Hoeg, vice-chair
R.C. Olsen
R. Phillips
S.D. Whittaker
V.L. Young

IMPERIAL OIL FOUNDATION
K.T. Hoeg, chair
R. Phillips, vice-chair
J.M. Mintz, director
R.C. Olsen, director
P.A. Smith, director
S.D. Whittaker, director
V.L. Young, director

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Imperial Oil Limited
P.O. Box 2480, Station ‘M’
Calgary, Alberta T2P 3M9

Imperial Oil is one of Canada’s largest corporations and a leading 
member of the country’s petroleum industry. The company is a major 
producer of crude oil and natural gas, Canada’s largest petroleum 
refi ner and a leading marketer with a coast-to-coast supply network 
that includes about 1,850 retail service stations.

This report is printed on 10-percent post-consumer waste fi bre 
that is certifi ed by the Forest Stewardship Council.

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