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IncentiaPay

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FY2021 Annual Report · IncentiaPay
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2021  ANNUAL REPORT 

For the year ended 30 June 2021

MEMBERS

FUNDRAISER GROUPS

MERCHANT PARTNERS

ENTERPRISE CLIENTS

ASX-listed IncentiaPay is the owner of The 
Entertainment Group – and the producer of Australia 
and New Zealand’s Entertainment Membership 
App and corporate Frequent Values product. 
Entertainment builds communities where everyone 
wins, through experiences, savings, philanthropy 
and the building of businesses. Helping others is at 
the heart of what we do.

Entertainment is an iconic brand with a 27-year 
history providing one of the largest portfolios of 
lifestyle offers and content in the market.

A choice of Memberships provide access to 
thousands of 2-for-1 and up to 50% off offers from 
over 7,000 business partners in dining, travel, 
activities, and retail across over 15,000 partner 
locations in Australia, New Zealand and Bali. Our 
offers are available across 21 major cities, regional 
areas, and country towns. Entertainment is about 
discovering new experiences and creating memories 
with family and friends all while helping a good cause.

An Entertainment Membership allows savvy 
consumers to do more of what they value and love 
every day, while at the same time saving money 
and helping a good cause. With up to 20 per cent 
of Membership sales going directly to fundraisers, 
Entertainment have helped more than 13,000 
charities, large and small, local primary and high 
schools, sports clubs and community groups reach 
their fundraising goals.

Entertainment drives new business and revenue 
growth through word of mouth and exclusive 
marketing programs for contemporary and casual 
dining Merchants, retail outlets, and travel and leisure 
partners.

Entertainment’s bespoke dining and leisure benefits 
product provides organisations and major brands 
with trusted and well-known loyalty programs, 
featuring always-on special offers across dining, 
takeaway, travel, and wellbeing to help retain existing 
customers, reduce lapsed customers, and acquire new 
ones. Over 30 corporate clients including household 
names such as Zurich, Red Energy, HSBC and Budget 
Direct provide this offering to their clients.

There are over 65 Entertainment employees working 
across Australia and New Zealand with headquarters 
in Sydney.

2

CONTENTS

1 
2 
3
4
5
6
7
8
9
10
11
12
13

Chairman’s Introduction  

CEO’s Review  

Financial Review   

The Leadership Team 

Business Risks 

Directors’ Report 

Remuneration Report 

Auditor’s Independence Declaration 

Financial Statements  

Directors’ Declaration 

Independent Auditor’s Report 

ASX Additional Information   

Corporate Directory   

4

8

16

20

24

28

34

44

46

110

112

122

125

3

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INTRODUCTION

501CHAIRMAN’S 

4

4CHAIRMAN’S 
INTRODUCTION

Dear Shareholders, 

On behalf of the Board of 
Directors of IncentiaPay, I am 
pleased to present the 2021 
Annual Report. 

The past financial year has 
seen IncentiaPay continue 
to progress its business 
transformation plans whilst 
addressing the immediate 
challenges on our business 
from COVID-19 as it impacted 
the entertainment, hospitality, 
travel and leisure sector. We are 
operating under the assumption 
that our trading environment 
will remain challenging until 
we, as a community, find a 
solution to living with COVID-19 
and its variants. At the time of 
writing this report, the NSW 
government has extended the 
Greater Sydney lockdown to 
mid-October 2021, extending 
its length to at least 16 weeks to 
limit the spread of the  
Delta variant. 

The impact of COVID-19 on 
IncentiaPay is evident in our 
FY2021 revenues of $19.4m; being 
a 54% reduction from the prior 
year. The fall is predominantly due 
to Entertainment Membership 
subscription revenues falling 
from $24.8m in FY2020 to $8.2m 
in FY2021, as the traditional 
fundraising activities of our 
community and not-for-profit 
sales channel were restricted and 
existing Entertainment Members 
elected not to renew their  
annual subscription in the 
current environment. 

Management have responded 
to these challenges. We have 
changed the way the Company 
operates and manages its 
physical presence. Since the 
lockdowns began to ease, the 
Company has managed a hybrid 
workplace with most employees 
working at least two days per 
week from home. In addition, 
and to offset the impact of 
COVID-19, many staff, Executives 
and the Board took pay 
reductions of up to 40%, which 
were re-instated from January 
2021. IncentiaPay received 
$2.3m in JobKeeper payments in 
FY2021 ($0.9m in FY2020) from 
the Federal Government. This 
enabled employee expenses to 
be reduced by around 45% in 
FY2021 vs FY2020. We note, the 
Federal Government ceased the 
JobKeeper payments program 
in March 2021.

We moved our head office into 
smaller and more cost-effective 
premises in Spring Street, Sydney 
in the final quarter of FY2021.

Notwithstanding the impact 
of COVID-19, we continue to 
progress the transformation 
of our business foundations, 
including enhanced customer 
service, customer experience and 
technology platforms. The rate of 
change has been slowed as we 
managed our financial resources 
in the current environment. Our 
strategic intent is to realise the 
potential we possess through our 
market position, business assets 
and relationships. We have a 
clear strategy and focus to drive 
value in the following areas:
•  Merchants
•  B2C (Book to digital 
transition, enhanced 
customer experience, 
additional distribution 
channels to consumers, 
brand and marketing 
investment)

•  B2B (significantly grow 

the number of consumers 
via Enterprise clients using 
our white label loyalty and 
rewards programs, reduced 
cost to service, growing 
revenues on adopting a 
transactional pricing model)

IncentiaPay has been 
strongly supported by 
its majority shareholder, 
Suzerain Investment Holdings 
Limited/SkyBound Capital 
through the year. Suzerain 
has a 74% ownership interest 
in IncentiaPay and two 
representatives on our Board. 
Over the past 24 months they 
have injected $26m in new 
equity capital into IncentiaPay 
to fund our transformation and 
strategic intent.

Notwithstanding the impact of COVID-19, we continue to 
progress the transformation of our business foundations, 
including enhanced customer service, customer experience 
and technology platforms. 

5

1

On 3 June 2021, New Gold 
Coasts Holdings Limited, an 
associate of Suzerain, provided 
a further $5 million loan 
facility for the Company to 
pursue additional growth and 
contingent working capital. The 
Company will ask shareholders 
to approve the granting of 
security at its upcoming AGM.  

The Board would also like to 
acknowledge and thank its CEO, 
Executive leadership team and 
all employees, Members and 
partners for their support and 
hard work through the past year. 

On behalf of the Board, I would 
like to thank our shareholders 
for their continued support.

Finally, I would like to thank my 
colleagues on the Board for their 
contributions and guidance.

Stephen Harrison 
Chairman

7,000+

BUSINESS  
PARTNERS

15,000+

LOCATIONS

440,000+

MEMBER BASE

6

CHAIRMAN’S INTRODUCTION

7

8

REVIEW 

502CEO’S

8CEO’S REVIEW

Dear Shareholders,

FY2021 was a successful  
year for IncentiaPay against 
the backdrop of a challenging 
operating environment due  
to COVID-19 and its impact  
on consumer spending  
across our key sectors of  
dining, entertainment, travel 
and leisure activities.

Our Company made significant 
progress with the ongoing 
transformation of our business 
which we first outlined to 
shareholders in 2019. The aims 
of our transformation are simple: 
We want to better serve our 
customers with enhanced value 
propositions and acquisition 
capabilities. These will position 
IncentiaPay for growth and 
further establish our market 
position as Australasia’s premier 
entertainment, lifestyle and 
rewards platform.

Our business strategy is 
to provide a marketplace, 
connecting Merchants that want 

growth with consumers looking 
for great offers and experiences. 
Our strategy has the following 
channels to market:

1.  Our strong Merchant 

relationships that provide 
the offers and rewards for 
our B2C and B2B channels;

2.  Our B2C channel, 

Entertainment, that gives 
our Members exclusive offers 
on dining, travel, activities, 
shopping and more; and 

3.  Our emerging B2B 

channel, Frequent Values 
by Entertainment, where 
our Enterprise customers 
can access best in market 
entertainment and lifestyle 
content via multiple 
different tools and payment 
mechanisms.

The progress we have made 
on our strategy in FY2021 has 
delivered a solid foundation for 
growth and I look forward to 
updating the market over the 
course of FY2022 on  
our progress.

15,000+ 
Entertainment
+ Lifestyle
Merchant 
Locations

IncentiaPay 
Content, 
Offers + Rewards 
Platform

B2C  CHANNEL

185,000+ 
Members

B2B  CHANNEL

30+
Enterprise Clients 
255,000+ 
Customers of  
Enterprise Clients

1M+ 
Addressable 
Consumers

9

2

 
OPERATIONS COMMENTARY

1.  Merchants 

The scale and depth of the 
Merchant relationships we have 
developed over the past 27 
years is a significant competitive 
strength of IncentiaPay.

We have contracts with over 
7,000 Merchants operating from 
over 15,000 locations across 
Australia, New Zealand and Bali 
with more than 10,000 offers. 

Members redeemed over 1.5 
million Merchant offers in 
FY2021 (compared to 2 million 
redemptions in FY2020). 

Our Merchants experienced 
an extremely challenging year, 
with many based in areas 
facing extensive COVID-19 
restrictions. IncentiaPay worked 
hard to assist our Merchants to 
continue to attract customers 
and generate incremental 
revenue through this period. 

For example, we converted 
thousands of Merchants to 
accept Entertainment offers 
on takeaway and sent monthly 
promotions to our entire 
Member base, highlighting new 
and popular businesses and 
offers. We also provided more 
lockdown-accessible options to 
our Members by signing new 
gift card and retail Merchants, 
and adding offers from the 
rapidly expanding Carl’s Jr. 
franchise across Australia. 

Number of 
Offers by 
Category

 13%

 14%

 14%

 15%

 28%

 16%

    Cafe, Casual & Family Dining

    Hotels & Accommodation

    Arts, Sports & Activities

    Quick Service Restaurants

    Retail & Local Services

    Fine & Contemporary Dining

Number of 
Locations  
by State

WA

VIC

QLD

NSW

   NZ - 19%

   NSW - 19%

   QLD - 18%

   VIC - 17%

   WA - 11%

SA

NZ

TAS

ACT

NT

    SA - 10%

    TAS - 3%

    ACT - 2%

    NT - 1%

SOME OF OUR MOST POPULAR MERCHANTS

NT
The Precinct 

WA
Kailis Fishmarket Café
Harbourside Freo 
Matilda Bay 
Clancy’s

SA
The Holdy
Carl’s Jr.
Hidden Brew Taphouse 

10 CEO’S REVIEW

QLD
Nu Nu 
The Palm House 
Brooklyn Depot
Domanis
Carl’s Jr. 

NSW
Pilu at Freshwater
Automata
Carl’s Jr.
Vines at Hollydene

VIC
Carl’s Jr. 
Bistro Guillaume
Flying Brick Cider House

TAS
Billy’s Burgers and Bar
Mekong Vietnamese 

AUCKLAND
The Grove 

WELLINGTON
Shed 5

CHRISTCHURCH
Bloody Mary’s

 
 
11

2.  B2C (Entertainment)

LOGO TRANSFORMATION

Our B2C channel generates 
revenues via annual and 
bi-annual Membership 
subscriptions. During FY2021, 
Membership renewals fell 
as COVID-19 continued to 
impact consumer confidence. 
This was further exacerbated 
by restrictions on traditional 
fundraising activities by 
community groups and not-for-
profits (NFPs) and our first year 
operating exclusively under a 
digital app-based model, as well 
as the Membership program 
offers being heavily skewed 
toward COVID-19 affected 
categories. Despite this, we 
sold over 100,000 Memberships 
during the financial year.

We saw a strong start to 
renewal, with March to June 
surpassing Membership 
revenue expectations despite 
the challenging environment. 
Implementation of the first 
lifecycle program to drive 
renewal conversion was 
successful, with the month of 
June’s lifecycle Membership 
renewal activity delivering 
conversion rates of up to 50%. 
We are continually testing 

digital acquisition activity, 
and the solid onboarding, 
activation, and redemption 
programs in place for many of 
our Enterprise clients have seen 
strong increases in activation 
and redemption results. We 
onboarded M&C Saatchi and 
delivered a brand refresh in 
collaboration with FutureBrand. 
The new look reflects our 
revised identity as a more 
responsive, rich and personal 
digital experience and builds a 
stronger emotional connection 
with our stakeholders. 

A new app and website were 
also delivered in late 2020. While 
the desired functionality was not 
implemented as quickly as we 

anticipated and we saw a natural 
resistance to change from some 
Members, we have been engaged 
in ongoing enhancements to 
improve the way customers search, 
browse, and navigate. We also 
supported our Members through 
Gift with Purchase and upgrade 
campaigns, targeted Membership 
extensions during lockdown 
periods, and app updates directly 
related to their feedback.

Fundraising Groups

The Australian and New Zealand 
NFP sector was hit hard by 
COVID-19 during early FY2021. 
We responded by increasing our 
focus on product improvement 
and secured more than 500 new 

COMMUNITY +
NFP FUNDRAISERS 
MEMBER SALES  
CHANNEL

13,000+
COMMUNITY/NFP 
GROUPS 
Fundraisers retain up to 20% of the 
subscription revenues raised by 
Memberships sold to their networks

APPROACHING 
$100M 
FUNDS RAISED!
for schools, sporting associations, 
NFPs and community groups

12 CEO’S REVIEW

high-quality offers before the 
end of December 2020, so our 
NFP partners could continue to 
provide a quality Membership to 
their donors and supporters.

In February, we launched our 
Fundraising Kick Off (FKO), a 
series of virtual events attracting 
over 3,000 NFPs. We also 
introduced our 13,000+ NFPs to 
our new fundraiser asset portal, 
improving their ability to build 
communication assets and kick 
off their fundraising faster and 
easier. We also provided them 
with a link to bespoke assets 
customised to their cause, a 
service that IncentiaPay has not 
offered before.

Our fundraising team was also 
redesigned to streamline and 
improve our services offering. 
Key Account Management 
personnel now focus on the 
larger NFPs, with a tailored 
solution designed for our 
school sector. We improved and 
expanded our customer service, 
self-serve, and digital assistance 
approach, including launching 
a closed Fundraiser Facebook 
group, to continue to improve the 
fundraising abilities of our NFPs.

3.  B2B (Frequent Values by 
Entertainment) 

SOME OF AUSTRALIA’S MOST 
RESPECTED CORPORATES

Our Enterprise B2B channel has 
maintained a 90% retention rate 
throughout COVID-19, which 
has also accelerated the shift to 
digital coupons and integrated 
payment options. 

The third key pillar of our 
business strategy involves 
leveraging the growing need 
of corporates and loyalty 
programs for card-linked 
content to drive customer 
retention, engagement and 
acquisition. As a result, 
we are transforming our 
existing capabilities into a 
B2B marketplace, where our 
Enterprise clients can access 
market-leading entertainment 
and lifestyle content via 
multiple different tools and 
payment mechanisms. This 
will allow us to significantly 
grow our Member base with 
a reduced cost to service and 
a higher gross margin, as we 
move to a transaction-based 
revenue model. 

30+ 
LARGE  ENTERPRISE  
CLIENTS

POTENTIAL TO  
REACH MILLIONS 
OF CUSTOMERS

90%+ 
CLIENT 
RETENTION

13

 
FINANCIAL PERFORMANCE

FY2021 revenues totalled 
$19.4m, down 54% on the 
previous corresponding period. 
This was primarily due to a 
fall in Membership revenues, 
due to the impact of COVID-19 
on Australia’s hospitality, 
entertainment, travel and leisure 
industries from continued 
lockdowns, restrictions, 
and border closures. Our 
Membership revenues continue 
to be impacted by COVID-19, 
but we anticipate a rebound as 
Australia commences opening 
up again and starts to overcome 
COVID-19’s impact.

In response to COVID-19 we 
took decisive action in FY2021 
to reduce our operating costs. 
These actions resulted in our 
underlying EBITDA (after 
including Jobkeeper payments 
of $2.3m in FY2021 and $0.9m 
in FY2020) being restricted to 
a loss of $2.4m compared to a 
loss of $3.4m in the prior year. 

CASH POSITION 

As at 30 June 2021, cash 
reserves totalled $3.2m. 
Over FY2021, IncentiaPay 
reduced its cash payments at 
a faster rate than the fall in its 
customer cash receipts. This 
resulted in a reduction of the 
deficit in operating cash flow 
from -$13.8m in FY2020 to 
-$5.3m in FY2021 (including 
$2.6m Government Assistance 
payments). Net cash used 
in investment activities in 
FY2021 totalled $2.9m, an 
increase of $2.85m over the 
previous corresponding period 
as we invested in our digital 
capabilities and technology 
and customer experience 
platforms in support of our 
strategic objectives.

Results

Direction %

FY2021

FY2020

Revenue ($'000's)*

54% to

19,425 from

 42,185 

Underlying EBITDA 
($'000's)**

29% to

(2,406)

from

(3,391)

Operating Cashflow

61% to

(5,335)

from

(13,788)

Net loss after tax 
($'000's)

Basic loss per share 
(NPAT) (cents)

Net tangible assets 
per share (cents)

66% to

(8,402)

from (24,662)

87% to

(1.1)

from

 (8.2)

63% to

(1.0)

from

 (2.7)

*      Revenue excludes interest income. 
**    Non - AIFRS items. See section 3 of Appendix 4E.

environment with key 
platform investments 
including customer service, 
customer experience and 
technology; and 

2.  B2B: introducing a new B2B 
focussed growth strategy 
with a transactional revenue 
model on both sides of the 
marketplace (merchant  
and consumer).

I would like to take this 
opportunity to thank our 
Members, fundraisers, Merchant 
partners and Enterprise clients 
for their loyalty and for being 
our most vocal champions. 
Thanks also goes to my fellow 
Board members, Executive 
team and all IncentiaPay 
employees for their hard work 
and dedication throughout 
a challenging period for our 
business. Finally, thank you to 
our Shareholders for your faith 
in the longer-term potential  
of IncentiaPay. 

PEOPLE & CULTURE 

IncentiaPay’s purpose is to 
empower people, businesses, 
and fundraisers to live life to 
the fullest and make a positive 
impact on the world. Our values 
of Community, Challenge, 
Courage and Together were 
critical as we responded to 
the challenges presented by 
COVID-19 during the past 
financial year. In the face of 
these challenging times, I am 
immensely proud of our people 
and their resilience as we have 
continued the transformation of 
our corporate culture.

OUTLOOK

IncentiaPay ended FY2021 in 
a strong position to advance 
its business strategy despite 
the ongoing challenges of 
the COVID-19 pandemic.  Our 
business has strong foundations, 
a significant opportunity 
to deliver better value to 
customers and shareholders 
and plans to execute on our 
strategy to deliver scale across 
our business. We plan to deliver 
scale via two channels:
1.  B2C: transforming our 

business foundations to 
enable a simpler operating 

Henry Jones
Chief Executive Officer

14 CEO’S REVIEW

15

 
 
15

16

REVIEW

503FINANCIAL

16FINANCIAL 
REVIEW 

Gross revenue for FY2021 was 
$19.4 million, underlying EBITDA 
for FY2021 was a loss of $2.4 
million, and negative operating 
cash flow was $5.3 million. Net
loss after tax (NLAT) from 
ordinary activities was $8.4 
million. Australian revenue 
accounted for $17.5 million, 
or 90.0 per cent (FY2020: 
$37.6 million, 89.0 per cent), 
while New Zealand revenue 
accounted for $1.9 million, or 
10.0 per cent (FY2020: $4.6 
million, 11 per cent).

GROSS REVENUE 

Overall gross revenue for FY2021 
was $19.4 million compared to 
$42.2 million in FY2020. This 
included $0.7 million, or 3.6 per 
cent from fee income, travel 
booking and paid advertising 
(FY2020: $2.5 million), $8.2 
million, or 42.3 per cent from 
Membership sales (FY2020: $24.8 
million), $3.0 million, or 15.5 per 
cent from Enterprise client sales 
(FY2020: $4.1 million) and $7.3 
million, or 37.6 per cent from gift 
card sales (FY2020: $10.7 million). 
Government assistance provided 
during the financial year was $2.4 
million (2020: $1.05 million) and 
consisted of a cash boost of $0.1 
million and JobKeeper payments 
of $2.3 million.

The decrease in revenue was 
predominantly attributed to 
a $16.6 million or a 66.9 per 

cent decline in Entertainment 
Membership sales from $24.8 
million down to $8.2 million; 
a $3.4 million or 31.8 per cent 
decline in gift cards sales from 
$10.7 million to $7.3 million; a $1.4 
million or 66.7 per cent decline in 
paid advertising and travel from 
$2.1 million down to $0.7 million; 
and a $1.1 million decrease in 
Enterprise client revenue from 
$4.1 million to $3.0 million or a 
26.8 per cent decrease.

All categories of revenue have 
continued to be significantly 
affected by the impacts of 
COVID-19 on Australia and 
New Zealand’s hospitality, 
entertainment, travel and 
leisure industries from 
continued statewide lockdowns 
and border restrictions. 

access to collateral and 
content has assisted in the re-
engagement of fundraisers.

Gift cards, although reduced from 
FY2021, was the second strongest 
performing revenue line when 
compared to the prior year due 
to tangible value in discounts 
and the ability to use gift cards 
online. This financial year also 
experienced a full year impact 
of restrictions on cinemas which 
traditionally has been a high 
performing gift card category. 

Paid advertising has continued 
the downward trend from FY2020 
principally because of restrictions 
on travel and commercial activity 
linked to travel insurance, car 
rentals and both domestic and 
international airlines. 

Financial year 2021 is the first 
full year affected by lower sales 
and extensions to Memberships. 
Prior year was only partially 
impacted as a significant amount 
of revenue related to book sales, 
with earnings accounted for up 
to 31 May 2020.  

To counter the economic 
downturn and changed 
consumer sentiment, the 
Company invested in customer 
experience and marketing 
capabilities to drive Membership 
renewals and conversions. The 
success of these changes saw an 
uplift in sales in the last quarter  
of FY2021. 

Additionally, the launch of  
cloud-based tools to streamline 

NET LOSS AFTER TAX AND 
IMPAIRMENTS

Reported net loss after tax 
(NLAT) from ordinary activities 
in FY2021 was $8.4 million 
compared to a net loss after 
tax from ordinary activities in 
FY2020 of $24.7 million. The 
net loss was predominantly 
attributed to:
•  A 54.0 per cent or $22.8 
million reduction in 
underlying revenue,
Investment expenditure 
into the capability and 
effectiveness of customer 
experience and marketing 
teams,

• 

•  Restructure costs incurred 

as part of the next phase 
of the digital and business 
transformation program. 

“To counter the economic downturn and changed consumer 
sentiment, the Company invested in customer experience 
and marketing capabilities to drive Membership renewals 
and conversions. The success of these changes saw an uplift 
in sales in the last quarter of FY2021.”

17

3

 
 
With the challenging revenue 
raising environment, the 
company continued to focus 
on strategies to reduce fixed 
costs and invest in growth 
opportunities, these include:
•  Organisational restructure 
to reduce employee costs,

•  Reduced salaries to 

employees in the first half of 
the financial year,

•  Closure of branches prior to 

the end of leases,
•  Early termination of 
infrastructure and 
communication contracts,
•  Cautious approach to and 
the close monitoring of 
technology costs.

Despite a reduction in gross 
revenue, the NLAT has reduced 
from the prior year due to the 
reduction of fixed costs and the 
elimination of print and book 
production related costs, and the 
full year effect of digital versus 
print. Furthermore, property 
costs have continued to decline 
with the closure of branches. The 
Company has also continued to 
take active steps to receive all 
available support from both state 
and federal governments.

TRANSACTION, INTEGRATION 
AND RESTRUCTURING COSTS

The Company continued 
with the next phases of the 
restructure and transformation 

program with the view to 
remove ongoing fixed costs and 
actively streamline the agility 
of the business. In line with 
that, the Company incurred 
restructure costs associated 
with employee terminations 
and redundancies. Furthermore, 
the Company continued to 
review leased office space and 
vacated multiple locations 
early to eliminate unnecessary 
operational costs. 

DISCONTINUED OPERATIONS

During the financial year 
the Group did not divest or 
discontinue any operations.

DEBT MANAGEMENT AND 
BANKING COVENANTS

During FY2021, IncentiaPay 
continued to review, assess  
and manage its funding and 
capital requirements, given the 
impacts of COVID-19 on the 
hospitality and leisure industries 
and the focus to invest in 
growth initiatives.

As announced on 29 September 
2020, the Company and 
Suzerain Investment Holdings 
Limited (Suzerain) entered 
into a convertible loan deed 
which provided for the previous 
unsecured loan of $9.8 million to 
be secured over the Companies 
present and future assets, 

and the option for Suzerain to 
convert the loan into ordinary 
shares, subject to shareholder 
approval. A conversion request 
was received on 29 January 
2021 to convert $6.4 million 
of operational funding into 
ordinary shares.  

Additionally, on 20 September 
2021, Suzerain converted the 
remaining amount of $3.4 
million of the convertible loan 
into ordinary shares.

As announced on 15 October 
2020, the Company raised 
$0.5 million of capital through 
a share purchase plan, with 
the proceeds to be used for 
working capital and investment 
in the Company’s technology 
transformation. 

The Company announced, 
on 3 June 2021, an additional 
unsecured loan of $5 million to 
be used for contingent working 
capital due to seasonality of 
revenue, and to expedite the 
development of the Company’s 
technology and Customer 
Experience platforms. 

DIVIDENDS 

No dividend has been declared 
in relation to the FY2021 results. 
The Board of Directors of 
IncentiaPay do not expect to 
declare any dividends in FY2022.

18

FINANCIAL REVIEW

 
 
1919

504LEADERSHIP 

TEAM 

20

20BOARD OF DIRECTORS 

MEET INCENTIAPAY’S BOARD OF DIRECTORS – A GROUP OF KNOWLEDGEABLE BUSINESS 
EXECUTIVES WITH A TRACK RECORD OF GROWING AND BUILDING BUSINESSES.

STEPHEN HARRISON CHAIRMAN
Stephen Harrison has over 35 years of experience in the financial services, funds 
management, private equity, and accounting fields. 

He has held director positions with Investec Funds Management and the Australian 
subsidiary of US based fund manager Sanford C. Bernstein. He has been a founder and 
held Directorships in a number of listed companies both in Australia and overseas. 

He is currently Chairman of NobleOak Life Limited.

JEREMY THORPE NON-EXECUTIVE DIRECTOR 
Jeremy Thorpe holds BA and LLB degrees, is a qualified attorney in South Africa, and 
the Managing Director and Chief Executive Officer of Skybound Capital Australia. 

He serves on the boards of all subsidiary and associate companies within Skybound 
Australia’s diverse range of investments and is directly responsible for their 
performance and investment returns. He has over 30 years of experience in corporate 
finance, private equity, consumer and business credit, and structured finance. 

In the recent past he has served on the Board of the National Credit Providers 
Association in Australia.

CHARLES ROMITO NON-EXECUTIVE DIRECTOR 
Charles Romito is an experienced management consultant and investment 
professional. He was previously in the London office of the global strategy consultancy 
McKinsey & Company and a co-founder of their Innovation & Growth Strategy practice.  

As a PE professional, Charles has held senior roles including as a COO and General 
Operating Partner in a Venture and Growth Equity fund. He has 15+ years track record 
and held Board positions in 5 countries. 

Charles is also an accomplished management-academic with expertise in Business-
Model Innovation, Growth Strategy and Business Transformation; he has published 
and presented at international conferences; and designed, developed and delivered 
Masters’ level degree programmes and Executive Education.

DEAN PALMER NON-EXECUTIVE DIRECTOR 
Dean Palmer is a chartered accountant with more than 20 years of experience. 

He is the founder and CEO of Skybound Fidelis Investment Limited - a specialist 
structured finance, commercial credit, and property fund manager. He has held 
numerous senior executive roles both in Australia and the UK. 

He has a Bachelor of Commerce, Bachelor of Laws and is a member of Chartered 

Accountants Australia and New Zealand.4

21

EXECUTIVE TEAM

INCENTIAPAY HAS AN OUTSTANDING LEADERSHIP TEAM WITH A DEEP HISTORY IN BUSINESS 
MANAGEMENT, TECHNOLOGY AND MARKETING.

HENRY JONES CHIEF EXECUTIVE OFFICER
Henry Jones has more than 25 years of executive experience, predominantly in the 
technology sector, having held senior positions at IBM across Australia, New Zealand, 
and North America. He is considered an entrepreneur, having been involved in a 
number of small disruptive ventures. 

His role as CEO is key to leading and accelerating the Company’s turnaround and 
building on our existing and solid foundation. 

Henry has an MBA from Harvard Business School, and an LLB (Law) and BA 
(Economics and Politics) from the University of Melbourne. 

BEN NEWLING CHIEF OPERATING OFFICER
Ben Newling has more than 15 years of experience across general management and 
corporate advisory within investment banking, retail banking and technology. His 
executive experience spans equities, capital markets, M&A’s, and people management. 

His role as COO spans finance, operations, human resources and commercial and legal 
compliance.  

Ben has a Master of Business Administration (MBA) focused in Finance and Financial 
Management Services from MGSM.

LINDA MCDONALD CHIEF CUSTOMER EXPERIENCE OFFICER
Linda McDonald has more than 20 years of experience in delivering exceptional results 
in the retail, FMCG and consumer healthcare industries, having held several senior 
executive leadership roles.

Her role as CCXO is key to driving significant revenue, the creation of a transformation 
digital program and a clear focus on customer acquisition, retention, and value growth.     

Linda has a Bachelor Commerce (Marketing) from the University of Wollongong.

STACEY HAMPTON GENERAL MANAGER OF PEOPLE 
Stacey Hampton has over 18 years of experience managing people and culture across 
finance and technology companies, with previous roles focused on building a culture 
of engagement, diversity, and inclusion. 

Her role as GM of People is key to leading the Company through transformational 
change, focusing on employee lifecycle and workforce planning, attraction and 
selection performance management, talent identification, leadership, learning and 
development, and reward and recognition. 

Stacey has a Bachelor of Business (Human Resources) and a Graduate Diploma of 
Human Resources and Industrial Relations.

22

LEADERSHIP TEAM

23

RISKS

505BUSINESS 

24

24BUSINESS RISKS 

IncentiaPay faces a number of business risks that may impact the Company’s ability to
achieve its strategic objectives and create shareholder value. The Board considers the
following to be the key risks currently facing the business.

RISK

NATURE OF RISK

There is no certainty that IncentiaPay will remain sufficiently funded. 
IncentiaPay recently secured additional funding from its largest 
shareholder Suzerain Investments Holdings Ltd (Suzerain) to provide it 
with sufficient working capital for the short term.

FUNDING

MACRO-ECONOMIC
UNCERTAINTY
DUE TO COVID-19

PERSONNEL

IncentiaPay continually manages its cash position and regularly 
monitors its investments to balance the risk, outlay, and timings.

The Company has seen operating cash inflows decline due to the wide-
ranging impacts of the global pandemic particularly in the dining and 
entertainment verticals. Recent lockdowns in a number of Australian and 
New Zealand states and territories have had a short term impact on our 
Membership sales.

As the COVID-19 pandemic continues to evolve, the Board and 
Management continue to monitor the situation and adapt, and 
expenditure continues to be closely monitored and managed based 
on revenue. The team remains vigilant in managing austerity measures 
across the business whilst commencing the implementation of 
transformational initiatives to ensure the business is well placed in a 
post COVID environment. 

IncentiaPay’s success depends, in part, upon the continued performance, 
efforts, abilities and expertise of its key management personnel, as 
well as other management and technical personnel. The loss of the 
services of these personnel without replacement could have an adverse 
impact on the successful operation, management, and marketing 
of IncentiaPay’s product/service offerings and platforms. Further, a 
substantial increase in labour costs for employees or contractors may 
have an adverse impact on the financial performance and/or financial 
position of IncentiaPay. 

The Board reviews the incentive structures of key personnel and 
senior management to ensure their remuneration is in line with the 
market, with a proportion deferred as a long-term/retention incentive. 
Management regularly undertakes succession planning analysis of key 
lead roles with the view to understand suitable internal talent and their 
readiness to assume these roles.

25

5

RISK

NATURE OF RISK

TECHNOLOGY

REGULATORY

REPUTATION

IncentiaPay is increasingly reliant on its technology to deliver 
services to its customers. In the event of a technology outage or 
planned upgrade not fit for purpose, this could create an adverse 
reputational or financial impact to IncentiaPay.

IncentiaPay has insourced a number of core technology functions 
from Paywith Worldwide. This gives greater flexibility to control 
our technology delivery roadmap.

IncentiaPay is subject to substantial regulatory and legal oversight. 
The agencies with regulatory oversight of IncentiaPay and its 
subsidiaries include, among others, the ASX and ASIC. Failure to 
comply with legal and regulatory requirements may have a material 
adverse effect on IncentiaPay and its reputation among customers 
and regulators, and in the market.

IncentiaPay has compliance frameworks, policies, and procedures 
in place to manage the risk of non-compliance and is prepared to 
play an active role in consulting with regulators on changes that 
could impact the business.

Reputation risk may arise through the actions of IncentiaPay or its 
employees and adversely affect perceptions of IncentiaPay held 
by the public, customers, shareholders, or regulators. These issues 
include appropriately dealing with product outages or issues, 
potential conflicts of interests, legal and regulatory requirements, 
ethical issues, privacy laws, information security policies and sales 
and trading practices. Damage to IncentiaPay’s reputation may have 
an adverse impact on IncentiaPay’s financial performance, capacity 
to source funding, cost of sourcing funding, and liquidity.

IncentiaPay actively manages the above risks by regularly 
monitoring its market reputation amongst customers and 
shareholders, as well as maintaining an open dialogue with 
regulators and financiers.

26 BUSINESS RISKS

RISK

NATURE OF RISK

COMPETITION

THIRD PARTY
FAILURE

INTELLECTUAL
PROPERTY RISK

New competitors are emerging in the loyalty and incentives markets, 
within which IncentiaPay operates. The loyalty space is particularly 
competitive, with many well-funded international competitors. An 
inability to adapt to technological advancement, including further 
digitisation and flexibility of products, could negatively impact the 
ability to attract customers and have a material adverse effect on the 
business of IncentiaPay.

To mitigate this, IncentiaPay continues to invest in its Merchant 
content, including the signing of exclusive & superior content 
where applicable. The Company’s ongoing investment in its digital 
technology and customer experience platform will also assist to 
lessen this risk.

IncentiaPay is reliant on several third-party contractors. These third 
parties provide essential services, on an outsourced basis, including 
software and/or product development activities. Accordingly, 
IncentiaPay is reliant on contractors properly performing their 
contractual obligations and performance failures may have an 
adverse effect on IncentiaPay. IncentiaPay is also an extensive user 
of third party provided IT hardware and software platforms, systems, 
and infrastructure. IncentiaPay is reliant on these suppliers properly 
performing their contractual obligations, and performance failures 
or unreasonable price increases may have a material adverse impact 
on the Company. A failure by any of these suppliers to provide 
those services or a failure of their systems may adversely affect 
IncentiaPay’s ability to provide services to its customers.

To minimise these risks, IncentiaPay actively engages with its key 
third party providers on a regular basis, and remains abreast of 
potential risks within these providers through regular interaction at 
the senior management level.

Whilst every effort has been made to secure the technology 
supporting IncentiaPay’s various platforms, IncentiaPay does not 
intend to apply to register patents for all the intellectual property 
associated with the Entertainment and Frequent Values platforms. 
Other parties may claim infringement of patents, or alternatively 
other parties may develop and patent other very similar, potentially 
substitutable products, processes or technologies.

IncentiaPay sees the unique value of its intellectual property, in the 
content of its Entertainment and Frequent Values platforms, as a 
mitigant to this risk.

27

REPORT

506DIRECTORS’

28

28DIRECTORS’ 
REPORT

The Directors present their 
report on the consolidated 
entity IncentiaPay Ltd 
and its controlled entities 
(IncentiaPay) for the financial 
year ended 30 June 2021. The 
information in the Financial 
Review forms part of this 
Directors’ report and should be 
read in conjunction with this 
section of the Annual Report.  

GENERAL INFORMATION 

DIRECTORS  

The following persons were 
Directors of IncentiaPay Ltd 
during or since the end of the 
financial year up to the date of 
this report:  
•  Stephen Harrison (appointed 

15 February 2019)  

•  Dean Palmer (appointed 15 

August 2019)  

•  Charles Romito (appointed 

28 June 2019)  

•  Jeremy Thorpe (appointed 

16 May 2019)  

Particulars of each Director’s 
experience and qualifications 
are set out later in this report.  

DIVIDENDS PAID  
OR DECLARED  

No dividends were paid or 
declared for payment during 
the financial year. Investors 
should note that the Board of 
Directors of IncentiaPay Ltd do 
not expect to declare dividends 
from the Company during the 
next financial year.  

INDEMNIFYING DIRECTORS 
AND OFFICERS  

The Company has entered into 
a deed of indemnity in favour 
of each Director and Officer of 
the Company. The indemnity 
operates so that officers are 
indemnified on a full indemnity 

basis and to the full extent 
permitted by law against 
liabilities and losses incurred as 
an officer of the Company.

During or since the end of the 
financial year, the Company has 
paid premiums to insure the 
Directors and officers against 
liabilities for costs and expenses 
incurred by them in defending 
legal proceedings arising from 
their conduct while acting in 
the capacity of Directors or 
officers of the Company, other 
than conduct involving a wilful 
breach of duty in relation to the 
Company. The insurance is in 
accordance with section 199B of 
the Corporations Act 2001 (Cth). 
In accordance with the terms of 
the policy, the policy prohibits 
disclosure of its terms, including 
the amount of the premium.

PROCEEDINGS ON BEHALF  
OF COMPANY 

No person has applied to the 
court under Section 237 of the 
Corporations Act 2001 for leave 
to bring proceedings on behalf 
of the Company, or intervene 
in any proceedings to which 
the Company is a party for the 
purpose of taking responsibility 
on behalf of the Company for all 
or any part of those proceedings.  

NON-AUDIT SERVICES  

The Board of Directors, pursuant 
to advice from the Audit and 
Risk Committee, is satisfied 
that the provision of non-audit 
services during the year is 
compatible with the general 
standard of independence 
for auditors imposed by the 
Corporations Act 2001. The 
Directors are satisfied that the 
services disclosed below did 
not compromise the external 
auditor’s independence for the 
following reasons: 
•  all non-audit services are 

reviewed and approved 
by the Audit and Risk 
Committee prior to 

• 

commencement to ensure 
they do not adversely affect 
the integrity and objectivity 
of the auditor; and  
the nature of the services 
provided does not 
compromise the general 
principles relating to auditor 
independence in accordance 
with APES 110: Code of 
Ethics for Professional 
Accountants set by the 
Accounting Professional and 
Ethical Standards Board.  

The following fees were paid or 
payable to KPMG for non-audit 
services provided during the 
year ended 30 June 2021:  

Taxation services

Other services

Total

                 $

12,420

2,018

14,438

AUDITOR’S INDEPENDENCE 
DECLARATION  

The lead auditor’s independence 
declaration for the year ended 
30 June 2021 has been received 
and can be found on page 44 of 
the Annual Report.  

ASIC INSTRUMENT 2016/191 
ROUNDING IN FINANCIAL 
STATEMENTS / DIRECTORS’ 
REPORT  

The Company is an entity to 
which ASIC Instrument 2016/191 
applies. Accordingly, amounts 
in the financial statements 
and Directors’ report have 
been rounded to the nearest 
thousand dollars, or in certain 
cases, to be nearest dollar

MATTERS ARISING AFTER THE 
END OF THE FINANCIAL YEAR

The impact of the COVID-19 
pandemic is ongoing and it is 
not practicable to estimate the 
potential impact, positive or 
negative, after the reporting 
date. The situation is rapidly 

29

6

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
7.  Any unvested loan funded 

shares that do not meet their 
vesting conditions (after 
rollover, if applicable) will 
cease to become eligible to 
become vested loan funded 
shares and will be cancelled, 
bought-back or transferred to 
a third party nominated by the 
Board on terms determined by 
the Board in its sole discretion.
8.  Prior to the shares becoming 
unencumbered, the executive 
is required to repay the loan. 

The terms of the current LFS 
arrangements can be summarised 
as follows: 
1. 

IncentiaPay provides its key 
executives, (‘the executive’) 
with a loan to purchase an 
agreed number of IncentiaPay 
shares at an issue price 
based on the 5-day Volume 
Weighted Average Price 
(VWAP) immediately before 
issue date; 
If there is an outstanding 
amount owing under the 
Loan, all dividends declared 
and paid with respect to 
the shares (after deduction 
for tax payable in relation 
to those dividends) shall be 
applied to repaying the Loan, 
therefore the executives shall 
have no right to receive those 
dividends;

2. 

3.  The loan provided is interest 
free and limited recourse, 
such that the executive has 
the option to either repay the 
loan or return the shares at the 
loan repayment date, being 
30 business days after the last 
vesting date; 

4.  Vesting conditions apply 

to each executive’s shares, 
being related to time, meeting 
budgeted targets, share price 
hurdles, and the conversion of 
existing loans into shares, and 
are outlined in table below; 

5.  Vesting of each tranche is 

subject to the continued 
employment of the executive 
up to the relevant date on 
which the vesting conditions 
are tested.

6.  The Board will retain a broad 
discretion to determine or 
vary any vesting conditions 
if they consider that the 
commercial performance 
and circumstances of the 
Company justify that variation 
or waiver. 

developing and is dependent 
on measures imposed by the 
Australian Government and 
other countries. 

There were no other matters 
arising after the end of the 
financial year which may 
significantly affect IncentiaPay’s 
operations, their results in future 
financial years or the state of 
affairs in future financial years. 

ENVIRONMENTAL 
REGULATION 

The Group is not subject to 
any significant environmental 
regulation under a law of the 
Commonwealth or of a State  
or Territory.

OPTIONS 

There were no options over 
ordinary shares granted to or 
vested by directors or other key 
management personnel as part 
of compensation during the year 
ended 30 June 2021. There were 
no ordinary shares of the Group 
issued on the exercise of options 
during the year ended 30 June 
2021 and up to the date of  
this report. 

Any reference to options in the 
annual financial statements or 
remuneration report is related 
to the way the fair value for the 
Loan Funded Shares issued to 
key management personnel,  
was calculated. 

LOAN FUNDED SHARE PLAN

As at 30 June 2021, there were 
38,771,227 shares issued to 
key management personnel 
as part of Loan Funded Share 
(LFS) arrangements approved 
by shareholders at the AGM in 
December 2020. 

30 DIRECTORS’ REPORT

 
 
 
INFORMATION RELATING TO DIRECTORS AND COMPANY SECRETARY

STEPHEN HARRISON - CHAIRMAN

Board appointment  

15 February 2019 as Non-Executive Director 
28 June 2019 as Chairman
13 August to 14 October 2019 as Interim Executive Chairman

Interest in shares and options 

Nil 

Special responsibilities 

Member of the Audit and Risk Committee 
Member of the Nominations and Remuneration Committee

Directorships held in other listed  
entities during the three years prior  
to the current year 

Sinetech Ltd 
MEC Resources Limited

Qualifications 

Bachelor of Economics, CPA  

Experience

Experienced Chairman and Director with a demonstrated history 
of working in the investment management industry. Skilled 
in negotiation, asset management, management, mergers & 
acquisitions, and start-ups. 

JEREMY THORPE - NON-EXECUTIVE DIRECTOR  

Board appointment  

16 May 2019 

Interest in shares and options 

Jeremy Thorpe has an indirect interest in 647,817,141 shares. 
Jeremy Thorpe’s family trust is a unit holder in Australian Fintech 
Pty Ltd ACN 619 156 099 as trustee of the Australian Fintech Trust, 
and Jeremy Thorpe is an employee of a related entity of Suzerain.

Special responsibilities 

Member of the Audit and Risk Committee 
Member of the Nominations and Remuneration Committee

Directorships held in other listed  
entities during the three years prior  
to the current year 

Nil

Qualifications 

Experience 

Bachelor of Laws (LLB) 
Bachelor of Arts 

Experienced in private equity, corporate finance, and consumer 
and business credit.

31

CHARLES ROMITO - NON-EXECUTIVE DIRECTOR

Board appointment  

28 June 2019 

Interest in shares and options 

Nil 

Special responsibilities 

Member of the Audit and Risk Committee 
Chairman of the Nominations and Renumeration Committee

Directorships held in other listed  
entities during the three years prior  
to the current year 

 Nil

Qualifications 

Doctor of Philosophy (Ph.D) 
MSci, Physics

Experience 

Experienced management consultant with an extensive 
background in VC/PE and management academia. Expertise lies 
in the intersection of innovation management, growth strategy, 
and business transformation.
Passion for business model innovation, growth, transformation, 
venturing and new businesses. Worked in VC/PE and been a 
Lead Syndicate Investor for several private deals.
Published academic that has presented at world-leading 
conferences on innovation management and designed, 
developed, and delivered postgraduate and executive education 
to several thousand high-performers from all five continents. 

DEAN PALMER - NON-EXECUTIVE DIRECTOR

Board appointment  

15 August 2019 

Interest in shares and options 

Special responsibilities 

Dean Palmer has an indirect interest in 647,817,141 shares. Dean 
Palmer’s family trust is a unit holder in Australian Fintech Pty Ltd 
ACN 619 156 099 as trustee of the Australian Fintech Trust, and 
Dean Palmer is an employee of a related entity of Suzerain. 

Chairman of the Audit and Risk Committee   
Member of the Nominations and Renumeration Committee

Directorships held in other listed  
entities during the three years prior  
to the current year 

Nil

Qualifications 

Experience 

Bachelor of Laws (LLB) Bachelor of Commerce  
Member of the Institute of Chartered Accountants Australia & 
New Zealand

Chartered accountant with more than 20 years of experience. 
Founder and CEO of Skybound Fidelis Investment Limited - a 
specialist structured finance, commercial credit, and property 
fund manager. Has held numerous senior executive roles both in 
Australia and the UK.

32 DIRECTORS’ REPORT

BEN NEWLING - COMPANY SECRETARY  
Ben was appointed as the Company Secretary on 11 February 2019. Ben is employed at IncentiaPay as 
the Chief Operating Officer. He holds an MBA.  

MEETINGS OF DIRECTORS  
During the financial year, the following meetings of Directors (including committees of Directors) were 
held. Attendances by each Director during the year was as follows:  

DIRECTORS’ MEETINGS 

AUDIT AND RISK 
COMMITTEE 

REMUNERATION 
AND NOMINATIONS 
COMMITTEE 

NUMBER 
ELIGIBLE TO 
ATTEND 

NUMBER 
ATTENDED 

NUMBER 
ELIGIBLE TO 
ATTEND 

NUMBER 
ATTENDED 

NUMBER 
ELIGIBLE TO 
ATTEND 

NUMBER 
ATTENDED 

Stephen Harrison 

Jeremy Thorpe 

Charles Romito 

Dean Palmer 

15

15

15

15

15

15

15

15

2

2 

2 

2 

2

2 

2 

2 

2 

2 

2 

2

2

2

2 

2 

This Directors’ report, incorporating the CEO’s Operating Review and Financial Review and the 
Remuneration report is signed in accordance with a resolution of the Board of Directors. 

Stephen Harrison 
Chairman 

30 September 2021

33

 
 
 
 
 
REPORT

507REMUNERATION 

34

34REMUNERATION REPORT
FRAMEWORK

1. KEY MANAGEMENT PERSONNEL 

KMP are those people who have authority and responsibility for planning, directing and controlling 
the strategic activities of the Group, directly or indirectly, including any Group (the Board) or any 
individual acting under delegated authority.

KEY MANAGEMENT PERSONNEL FOR THE YEAR COMPRISED:

NON - EXECUTIVE DIRECTORS AS AT 30 JUNE 2021

NAME

POSITION

DATES

Stephen Harrison

Non-Executive Chairman

Full Financial Year

Jeremy Thorpe

Charles Romito

Dean Palmer

Non-Executive Director

Full Financial Year

Non-Executive Director

Full Financial Year 

Non-Executive Director

Full Financial Year 

EXECUTIVES AS AT 30 JUNE 2021

NAME

Henry Jones

Ben Newling

POSITION

CEO

COO

DATES

Full Financial Year 

Full Financial Year

2. REMUNERATION POLICY

The remuneration policy of IncentiaPay has been designed to attract the most qualified and 
experienced KMP and align objectives with those of the business and shareholders. All executives 
receive a base salary which is based upon factors such as the length of service, experience, and skills, 
as well as superannuation as required by law. Executives may sacrifice part of their salary to increase 
payments towards superannuation.

The Board approved an Employee Gift Plan, which saw the Company issue $1,000 worth of shares to eligible 
staff under section 83A-35 of the Income Tax Assessment Act 1997. The Board issued these shares from its 
placement capacity and were subsequently ratified by shareholders at the AGM on 16 December 2020. Key 
Management Personnel did not participate in the Employee Gift Plan despite being eligible. 

Due to the impacts of COVID-19, the KMP temporarily reduced their remuneration by between 30 per cent 
and 40 per cent for the period up to 31 December 2020. Further, the Board approved a Loan Funded Share 
Scheme (LFS) for Henry Jones and Ben Newling on 23 July 2020, and an Employee Share Scheme (ESS) 
for other senior executives. 

The Board and shareholder approved LFS Scheme is a three-year long-term incentive plan for the CEO and 
COO, which will vest over a three-year period. Vesting conditions relate to achieving the FY2021 Board approved 
budget, and for the FY2022 and FY2023 financial years, will vest where the share price is greater than $0.10 and 
$0.15, respectively. Shareholder approval was granted at the AGM held on 16 December 2020. 

The Board and shareholder approved ESS for senior management and executive directors, will result in 
shares being issued into a trust controlled by the Company. Maximum number of performance rights to 
be issued under the plan is 7,500,000. These shares will be issued in 4 tranches and will be subject to the 
same vesting hurdles as those applicable to tranches 2 – 5 under the LFS scheme and detailed under section 

35

7

 
 
 
10 of this report.  No shares were issued under this scheme during the financial year. The Board’s policy is to 
review remuneration for KMP annually, based on market practice, duties and accountability. All remuneration 
paid to Directors and Executives is valued at the cost to the Company and expensed in accordance with 
Australian Accounting Standards. Independent advice is proactively sought when required, particularly 
around the employment arrangements of new KMP including long-term incentive plans. 

The maximum aggregate amount of fees that can be paid to Non-Executive Directors is subject to 
approval at the AGM. The maximum amount currently approved by shareholders is $500,000 per annum.

3. REMUNERATION COMMITTEE AND EXECUTIVE COMPENSATION

The Remuneration Committee has the responsibility for providing advice in relation to the 
remuneration packages of senior executives, non-executive and executive directors. The Committee 
is also responsible for the design and oversight of any share option schemes, performance incentive 
packages, superannuation entitlements, and retirement and termination entitlements. 

The Remuneration Committee reviews the compensation package for senior executives on an annual 
basis and makes recommendations to the Board for approval. Compensation packages are reviewed 
and determined based on current market rates and benchmarked against comparable roles and 
companies of a similar size. The Committee is chaired by Dr Charles Romito.

4. REMUNERATION OBJECTIVES AND PRINCIPLES

Remuneration packages are set at levels that are intended to attract and retain executives capable of 
managing the Company’s operations. 

The Company’s remuneration strategy is structured to:

•  ensure employee remuneration is fair and reasonable;
•  attract and retain high calibre executives;
•  align performance with shareholder value; and,
•  be easily understood by all stakeholders.

5. REMUNERATION FRAMEWORK

The Executive Remuneration Framework is characterised by Fixed Remuneration (base salary, 
superannuation plus other fixed benefits) and Variable/Performance Related Remuneration (including 
short-term incentive (STI) and long-term incentive (LTI) linked to performance).

EMPLOYEE GIFT PLAN
On 29 September 2020, the Board implemented an Employee Gift Plan for all eligible employees 
under section 83A-35 of the Income Tax Assessment Act 1997. The Board accepts, since the onset of 
COVID-19, many staff worked reduced hours or were on reduced salaries. Commensurate with this, 
the Shareholders approved the scheme at the AGM on 16 December 2020, and all eligible employees 
received $1,000 worth of shares which were issued from the Company’s placement capacity. No KMP 
participated in the gift plan, and the maximum number of shares available could not exceed $100,000, 
additionally there are no vesting conditions applicable. Additional information is included in note 19 to 
the Financial Statements.

FIXED COMPENSATION
This component is not performance linked and generally consists of salary, superannuation entitlements 
and a motor vehicle allowance. The base amount is reviewed annually by the Remuneration Committee 
for the Chief Executive Officer and other senior executives. Any adjustments made during the year will 
either be as a result of market rate changes for the Company to remain competitive, or to reflect any 
changes in the level of responsibility in the event the role has expanded.

36 REMUNERATION REPORT 

 
 
 
 
 
 
PERFORMANCE RELATED COMPENSATION 
Performance related compensation includes both short-term and long-term incentives and is 
designed to reward key management personnel for meeting or exceeding their financial and personal 
objectives. The STI is an ’At Risk’ bonus provided in the form of cash and its calculation is based on 
the achievement of agreed KPIs and goals. The LTI is provided predominantly as exposure to the price 
performance of ordinary shares of the consolidated entity, and to align management incentives with 
long-term shareholder value. 

SHORT-TERM INCENTIVES (STI)
The STI performance arrangements in which executives are incentivised with KPI’s and targets as set out in 
their contracts, are board approved and do not constitute a formal scheme. Targets and KPI’s can change 
each year depending on business priorities and are determined to increase business performance. Final 
payment amounts are subject to individual, divisional and group measurement metrics, and are reviewed 
and approved by the Board. Given the impact of COVID-19 on business performance, the Board has 
determined that no STI’s will be paid for the financial year ending 30 June 2021 (2020: nil).   

LONG-TERM INCENTIVES (LTI)
LTI’s are linked to the achievement of operational targets, and share price performance, and are 
provided to certain KMP as part of their remuneration package, at the discretion of the Board. 
Shareholders, at the AGM in December 2020, approved an Employee Incentive Share Scheme and a 
Loan Funded Share Plan, both of which include vesting arrangements on the achievement of the Board 
approved 2021 budget and share price hurdles and conversion of current loans into shares.  

The exercise prices are set at or above the share price on the date of issuance, and thereby assist in the 
alignment of management and shareholders’ objectives.  

During the financial year no shares were issued under the Employee Incentive Share Scheme and 
Ben Newling and Henry Jones were beneficiaries of the Loan Funded Share Plan, details of which are 
included under section 10 of this report. The number of rights issued to each participant were 100% 
discretionary and based on commercial arrangements and negotiations.  

6. GROUP PERFORMANCE AND CHANGES IN SHAREHOLDER WEALTH

The table below sets out summary information about the Company’s performance and its impact on 
shareholder wealth for the five years to 30 June 2021:

Revenue ($’000)

19,435

42,205

64,5721

75,8091

110,464

FY2021

FY2020

FY2019

FY2018

FY2017

Revenue ex Gift Cards ($’000)

12,110

31,513

37,265

41,158

88,575

Profit/(loss) for the period 
before tax ($’000)

(8,588)

(20,945)

(27,367)1

(23,197)1

11,349

Dividends paid ($’000)

-

-

-

2,666

3,877

Share price as at 30 June

$0.024

$0.026

$0.045

$0.245

$0.740

Change in share price

($0.002)

($0.019)

($0.200)

($0.495)

($0.212)

1. 

Amounts exclude discontinued operations.

37

 
 
7.  TRANSACTIONS WITH KEY MANAGEMENT PERSONNEL 

MOVEMENT IN SHARES

DIRECTORS

Jeremy Thorpe1

Dean Palmer1

EXECUTIVES

Henry Jones

HELD AT 
1 JULY 2020

36,732,674

36,732,674

OTHER CHANGES2 

HELD AT 
30 JUNE 2021

16,591,240

16,591,240

53,323,914

53,323,914

2,528,631

1,153,846

3,682,477

1.  Ordinary shares are held by Australian Fintech Pty Ltd as trustee for the Australian Fintech Trust. Jeremy Thorpe and Dean Palmer are 

Directors of Australian Fintech Pty Ltd and beneficiaries of the Australian Fintech Trust. 

2.  Other changes represent shares that were purchased or sold during the year. 

OTHER TRANSACTIONS WITH KEY MANAGEMENT PERSONNEL 
Certain key management personnel (KMP), or their related parties, hold positions in other entities that 
result in them having control, or joint control, over the financial or operating policies of those entities. 
Some of these entities transacted with the Group during the year. The terms and conditions of the 
transactions with KMP and their related parties were no more favourable than those available, or 
which might reasonably be expected to be available, on similar transactions to non-key management 
personnel related entities on an arm’s length basis. Details of transactions with related entities are 
detailed in the tables below:

Sales of goods and services

Membership subscriptions1

Enterprise sales2

Purchases of services

Rent3

Technology consultancy4

Customer service5 

2021
$’000

2020
$’000

44

92

13

-

324

-

-

-

96

339

1.   Sale of Entertainment Memberships to Fair Go Finance, a controlled entity of Skybound. 
2.  Enterprise sales to NobleOak Life Insurance, an entity related to Stephen Harrison, the Chairman of the Group.  
3.  Gold Coast office space provided by Leisurecom Group Pty Ltd, a controlled entity of Suzerain. 
4.  Technology consultancy services with Fintech Services (AUST) Pty Ltd, a related party due to common directors Dean Palmer and Jeremy Thorpe.
5.  Customer service provided by Leisurecom Group Pty Ltd, a controlled entity of Suzerain.

Outstanding balances arising from sales/purchases of goods and services: 

Current payables

Leisurecom Group1

2021  
$’000

29

2020   
$’000

-

1. Customer service provided by a related entity controlled by Suzerain. 

38

REMUNERATION REPORT 

 
 
 
Outstanding balances arising from loan agreements: 

Borrowings

Interest bearing loan

Additional growth operational facility

Transformational capital facility

2021  
$’000

571

2,800

1,208

2020   
$’000

517

2,691

-

Loans provided by Suzerain, Skybound and New Gold Coast Holdings, related parties to Jeremy 
Thorpe (Director) and Dean Palmer (Director), have provided a total of $16.5m loan facilities to the 
Group. During the period, the Group drew down $7.3m of the line of credit facility. See note 16 in the 
Financial Statements for additional detail.

8. DETAILS OF REMUNERATION (KMP)

Details of the remuneration of KMP of the consolidated entity are set out in the following tables.

SHORT-TERM
BENEFITS

 POST
EMPLOYMENT
BENEFITS

LONG-TERM
BENEFITS

SHARE BASED
PAYMENTS

2021

CASH  

NON- 

SALARY AND 

MONETARY 

FEES 

BENEFITS

BONUS OTHER SUPERAN-

OTHER

NUATION

LONG  

SERVICE 

LEAVE

TERMINATION 

BENEFITS 

RIGHTS AND 

OPTIONS 

CASH 

SETTLED 

OTHER

E.G 

TOTAL 

HYBRIDS 

% OF  

REMUNER- 

ATION  

LINKED TO  

PERFORMANCE

DIRECTORS6

Stephen 
Harrison1

93,075

Jeremy Thorpe2 67,707

Charles Romito3

125,910

Dean Palmer2

61,320

EXECUTIVES

Henry Jones5

257,800

Ben Newling4

219,800

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

20,110

19,492

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

254,039

108,255

-

-

-

-

-

-

-

-

-

-

-

-

93,075

0%

67,707

0%

125,910

0%

61,320

0%

531,949

36%

347,547

23%

Remuneration was paid to an associated entity.

1. 
2.  Directors’ fees were paid to an associated entity of Jeremy Thorpe and Dean Palmer and a related party of IncentiaPay Ltd.
3.  Directors’ fees were paid to an associated entity of Charles Romito and a related party of IncentiaPay Ltd. Directors fees include payments for 

both fees as a director and a one-off consulting review engagement.

4.  Ben Newling is employed by IncentiaPay as a permanent full-time employee. For details relating to his notice period required to terminate his 

contract, and termination payments provided for under the contract, refer to section 9 of the remuneration report. 

5.  Henry Jones is employed by IncentiaPay as a permanent full-time employee. For details relating to his notice period required to terminate his 

contract, and termination payments provided for under the contract, refer to section 9 of the remuneration report.

6.  All Directors are Non-Executive Directors other than where noted for an interim period. Directors do not receive performance related 

compensation and are not provided with retirement benefits, apart from statutory superannuation where applicable.

7.  Group issued 38,771,277 shares at $0.03 under its loan funded share plan approved by shareholders during the Annual General Meeting “AGM” 
in December 2020. These shares have been issued to Ben Newling and Henry Jones who are key management personnel of the Group. The 
loan funded shares are issued through a series of 5 tranches for each respective person which include market and non-market conditions, see 
section 10 of this report for additional detail. The fair value of the loan funded shares has been determined using a Monte Carlo simulation 
model. For the inputs to the model see Note 20 to financial statements.

39

   
 
 
SHORT-TERM
BENEFITS

 POST
EMPLOYMENT
BENEFITS

LONG-TERM
BENEFITS

SHARE BASED
PAYMENTS

2020

CASH  

NON- 

SALARY AND 

MONETARY 

FEES 

BENEFITS

BONUS OTHER SUPERAN-

OTHER

NUATION

LONG  

SERVICE  

LEAVE

RIGHTS  

TERMINATION 

AND  

CASH 

BENEFITS 

OPTIONS 

SETTLED 

OTHER

E.G 

HYBRIDS 

% OF  

REMUNER- 

TOTAL 

ATION  

LINKED TO  

PERFOR-

MANCE

DIRECTORS9

Stephen Harrison1 145,156

Jeremy Thorpe6

74,542

Charles Romito7

83,220

Dean Palmer2,6

65,270

EXECUTIVES

Henry Jones3

189,750

Ben Newling8

201,831

-

-

-

-

 -

 -

Darius Coveney4 94,717 3,590

Heidi Halson5

46,835

 -

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

292

-

-

-

15,752

15,498

(68)

10,105

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

22,256

126,426 189,319

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

145,448

0%

74,542

0%

83,220

0%

65,270

0%

205,502 0%

217,329

0%

120,495

0%

372,685

0%

1. 

Stephen Harrison was appointed as Interim Executive Chairman from 30 August 2019 to 14 October 2019. This amount includes remuneration 
related to that temporary appointment. Remuneration was paid partly in salary and partly to an associated entity.

2.  Appointed as Director on 15/08/2019.
3.  Appointed as CEO on 14/10/2019. Henry Jones is employed by IncentiaPay as a permanent full-time employee. For details relating to 

his notice period required to terminate his contract, and termination payments provided for under the contract, refer to section 9 of the 
remuneration report. 
Terminated on 30/08/2019. Termination benefits include unused annual leave paid on termination.
Terminated on 23/08/2019. Termination benefits include unused annual leave, redundancy, and notice period.

4. 
5. 
6.  Directors’ fees were paid to an associated entity of Jeremy Thorpe and Dean Palmer and a related party of IncentiaPay Ltd.
7.  Directors’ fees were paid to an associated entity of Charles Romito and a related party if IncentiaPay Ltd.
8.  Remuneration disclosed is for period as KMP, commencing from 30/08/2019. Ben Newling is employed by IncentiaPay as a permanent full-

time employee. For details relating to his notice period required to terminate his contract, and termination payments provided for under the 
contract, refer to section 9 of the remuneration report.

9.  All Directors are Non-Executive Directors other than where noted for an interim period. Directors do not receive performance related 

compensation and are not provided with retirement benefits, apart from statutory superannuation where applicable.

40 REMUNERATION REPORT 

 
9. SERVICE AGREEMENTS

Remuneration and other terms of employment for key management personnel are formalised in 
service agreements. Details of these agreements are as follows:

NAME

Title

Henry Jones

Chief Executive Officer

Agreement commenced

14 October 2019

Term of engagement

Ongoing

Details

Termination of employment
•  By either party on giving twenty-six (26) weeks’ notice; or
• 

Immediately on payment in lieu of notice or if any of the conditions for 
summary terminations are met including serious misconduct, gross 
negligence, breach of contract, bankruptcy, crime, or repeated absence 
without explanation.

Excluding payment in lieu of notice and statutory entitlements to accrued leave, 
the contract does not specify any termination payment.

Equity compensation
• 

27,186,234 loan funded shares.

NAME

Title

Ben Newling

Chief Operating Officer

Agreement commenced

30 August 2019

Term of engagement

Ongoing

Details

Termination of employment
•  By either party on giving thirteen (13) weeks’ notice; or
• 

Immediately on payment in lieu of notice or if any of the conditions for 
summary terminations are met including serious misconduct, gross 
negligence, breach of contract, bankruptcy, crime, or repeated absence 
without explanation.

Excluding payment in lieu of notice and statutory entitlements to accrued leave, 
the contract does not specify any termination payment.

Equity compensation
• 

11,585,043 loan funded shares.

41

 
10. SHARE BASED COMPENSATION

As at 30 June 2021, there were 38,771,277 shares issued to key management personnel as part of Loan 
Funded Share (LFS) arrangements approved by shareholders at the AGM in December 2020. 
The terms of the current LFS arrangements can be summarised as follows:  

1. 

2. 

IncentiaPay provides its key executives, (‘the executive’) with a loan to purchase an agreed number 
of IncentiaPay shares at an issue price based on the 5-day Volume Weighted Average Price 
(VWAP) immediately before issue date;  

If there is an outstanding amount owing under the Loan, all dividends declared and paid with 
respect to the shares (after deduction for tax payable in relation to those dividends) shall be 
applied to repaying the Loan, therefore the executives shall have no right to receive those 
dividends; 

3.  The loan provided is interest free and limited recourse, such that the executive has the option to 

either repay the loan or return the shares at the loan repayment date, being 30 business days after 
the last vesting date; 

4.  Vesting conditions apply to each executive’s shares, being related to time, meeting budgeted 

targets, share price hurdles, and the conversion of existing loans into shares, and are outlined in the 
table below;  

5.  Vesting of each tranche is subject to the continued employment of the executive up to the relevant 

date on which the vesting conditions are tested; 

6.  The Board will retain a broad discretion to determine or vary any vesting conditions if they 

consider that the commercial performance and circumstances of the Company justify that variation 
or waiver; 

7.  Any unvested loan funded shares that do not meet their vesting conditions (after rollover, 
if applicable) will cease to become eligible to become vested loan funded shares and will 
be cancelled, bought-back or transferred to a third party nominated by the Board on terms 
determined by the Board in its sole discretion; and 

8.  Prior to the shares becoming unencumbered, the executive is required to repay the loan. 

MOVEMENT IN LOAN FUNDED SHARES

HELD AT
1 JULY

GRANTED

EXPIRED

HELD AT 30 
JUNE 2021

VESTED AND 
EXERCISABLE AT 
30 JUNE 2021

Henry Jones

Ben Newling

-

-

27,186,234

11,585,043

-

-

27,186,234

3,573,220

11,585,043

1,522,679

42 REMUNERATION REPORT 

 
 
 
Details of loan funded shares issued on 9 October 2020 to key management personnel as part of 
compensation during the year and their terms as at 30 June 2021 are set out below:

TRANCHE

NO. OF 
OPTIONS

ISSUED 
VALUE
$

VESTED AND 
EXERCISABLE 
AT 
30 JUNE 2021

FAIR 
VALUE 
OPTIONS
$

VESTING 
CONDITION

VESTING 
DATE4

Henry Jones

Ben 
Newling

1

2

3

4

5

1

2

3

4

5

2,640,000

52,531

2,640,0005

52,531 Grant date

4,986,667

-

      -1

-

Budget FY 2021

9 Oct 
2020

30 Jun 
2021

4,986,667

149,626

     -2

53,874

4,986,667

96,615

     -3

25,731

Share price hurdle 
of $0.10

30 Sep 
2021

Share price hurdle 
of $0.15

30 Sep 
2023

9,586,234

162,733

933,220

121,903 Proportion of 

the Suzerain 
convertible 
loan converted 
into shares and 
proportion of 
shares vested in 
tranches 1 to 4. 

27,186,234

461,505

3,573,220 254,039

1,125,000

22,386

1,125,0005

22,386 Grant date

31 Oct 
2023

9 Oct 
2020

30 Jun 
2021

2,125,000

-

2,125,000

63,761

2,125,000

41,171

-1

-2

-3

-

Budget FY 2021

22,957

Share price hurdle 
of $0.10

30 Sep 
2021

10,965

Share price hurdle 
of $0.15

30 Sep 
2023

4,085,043

69,346

397,679

51,947 Proportion of 

the Suzerain 
convertible 
loan converted 
into shares and 
proportion of 
shares vested in 
tranches 1 to 4. 

31 Oct 
2023

11,585,043

196,664

1,522,679

108,255

Total Shares

38,771,277

658,169

5,095,899

362,294

Shares will be carried over to tranche 3 as vesting condition not satisfied.

1. 
2.  Where the vesting price hurdle condition is not satisfied, tranche 2 shares will expire and only tranche 3 shares will roll-over to tranche 4.
3.  Where the vesting price hurdle condition is not satisfied, tranche 3 and 4 shares will expire and will not be eligible for vesting. 
4. 
5. 

Expiry date for these options is the last vesting date for tranche 5, being 31 October 2023.  
Tranche 1 is not linked to performance conditions as it reflects retrospective outcomes already achieved during the set up and establishment.

43

INDEPENDENCE  
DECLARATION

508AUDITOR’S  

44

44AUDITORS’ INDEPENDENCE 
DECLARATION 

8

45

  1  KPMG, an Australian partnership and a member firm of the KPMG global organisation of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. The KPMG name and logo are trademarks used under license by the independent member firms of the KPMG global organisation. Liability limited by a scheme approved under Professional Standards Legislation  Lead Auditor’s Independence Declaration under Section 307C of the Corporations Act 2001 To the Directors of IncentiaPay Limited I declare that, to the best of my knowledge and belief, in relation to the audit of IncentiaPay Limited for the year ended 30 June 2021 there have been: i. no contraventions of the auditor independence requirements as set out in the Corporations Act 2001 in relation to the audit; and ii. no contraventions of any applicable code of professional conduct in relation to the audit.     KPMG John Wigglesworth  Partner  Sydney  30 September 2021     46 9FINANCIAL 

STATEMENTS

46INCENTIAPAY LTD AND CONTROLLED ENTITIES

CONSOLIDATED STATEMENT OF PROFIT OR LOSS AND OTHER
COMPREHENSIVE INCOME FOR THE YEAR ENDED 30 JUNE 2021

Revenue and other income 

Direct expenses of providing services

Impairments

Employee expenses

Depreciation and amortisation expense

Building occupancy expense

Finance costs

Legal and professional costs

Marketing expenses

Website and communication

Bad debts reversals/(expense)

Other expenses

Loss before income tax

Tax benefit/(expense)

Loss for the period

Net profit attributable to:

-     Members of the parent entity

Other comprehensive income

CONSOLIDATED GROUP

NOTE

FY2021
$’000

FY2020
$’000

2

3

3

3

3

3

3

3

4(a)

19,435

(8,931)

-

(9,450)

(3,344)

(132)

(794)

(1,078)

(1,071)

(1,628)

101 

(1,696)

(8,588)

186

(8,402)

42,205

(23,937)

(4,990)

(16,980)

(5,466)

(279)

(1,295)

(674)

(779)

(2,017)

(2,810)

(3,923)

(20,945)

(3,717)

(24,662)

(8,402)

(24,662)

Loss rising from translating foreign controlled entities from continuing 
operations

20

(6)

(29)

Total comprehensive loss for the period

(8,408)

(24,691)

(1.1)

(1.1)

(1.1)

(1.1)

5(a)

5(a)

(8.2)

(8.2)

(8.2)

Total

Total

Loss per share

Basic loss per share (cents)

Diluted loss per share (cents)

The accompanying notes form part of these financial statements.

479

(8.2)

 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

CONSOLIDATED STATEMENT OF FINANCIAL POSITION  
AS AT 30 JUNE 2021

CONSOLIDATED GROUP

NOTE

FY2021

$’000

FY2020

$’000

6

8

9

10

8

11

12

13

14

15

16

4(d)

17

18

15

16

17

18

19

20

3,228

1,000

155

1,968

6,351

523

158

811

15,813

17,305

23,656

5,981

1,055

4,579

-

4,526

1,042

17,183

1,123

28

32

132 

1,315

18,498

5,158

5,307

992

134

2,351

8,784

-

2,781

1,327

14,387

18,495

27,279

6,235

1,731

517

186

6,219

764

15,652

2,158

2,691

350

182 

5,381

21,033

6,246

122,984

733

(118,559)

5,158

116,026

377

(110,157)

6,246

Current assets

Cash and cash equivalents

Trade and other receivables

Inventories

Other assets 

Total current assets

Non-current assets

Trade and other receivables

Right-of-use assets

Property plant and equipment

Intangible assets

Total non-current assets

Total assets

Current liabilities 

Trade and other payables 

Lease liabilities

Borrowings

Tax Liabilities

Deferred revenue

Provisions 

Total current liabilities

Non-current liabilities 

Lease liabilities

Borrowings

Deferred revenue

Provisions

Total non-current liabilities

Total liabilities

Net assets

Equity

Issued capital 

Reserves

Accumulated losses

Total equity

The accompanying notes form part of these financial statements.

48 FINANCIAL STATEMENTS 

 
 
 
 
 
 
 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY  
FOR THE YEAR ENDED 30 JUNE 2021

ORDINARY  
SHARE  
CAPITAL

ACCUMULATED 
LOSSES

FOREIGN 
CURRENCY 
TRANSLATION 
RESERVE

SHARE BASED 
PAYMENTS 
RESERVE

TOTAL

NOTE

$’000

$’000

$’000

$’000

$’000

96,006

(85,495)

406

730

11,647

-

-

-

(24,662)

-

-

(24,662)

(29)

(29)

19

19

20

20,050

(30)

-

20,020

-

-

-

-

-

-

-

-

-

-

-

-

-

(730)

(24,662)

(29)

(24,691)

20,050

(30)

(730)

(730)

19,290

Balance at 1 July 2019

Comprehensive income

Loss for the period

Other comprehensive income 

Exchange differences on 
translation of foreign operations

Total comprehensive loss for 
period

Transactions with owners, in 
their capacity as owners and 
other transfers

Shares issued during the period

Transaction costs

Movement during the period

Total transactions with owners 
and other transfers

Balance at 30 June 2020

116,026

(110,157)

377

-

6,246

ORDINARY  
SHARE  
CAPITAL

ACCUMULATED 
LOSSES

FOREIGN 
CURRENCY 
TRANSLATION 
RESERVE

SHARE BASED 
PAYMENTS 
RESERVE

TOTAL

NOTE

$’000

$’000

$’000

$’000

$’000

Balance at 1 July 2020

Comprehensive income

Loss for the period

Other comprehensive income 

Exchange differences on 
translation of foreign operations

Total comprehensive loss for 
period

Transactions with owners, in their 
capacity as owners and other 
transfers

Shares issued during the period

Transaction costs

Movement during the period

Total transactions with owners 
and other transfers

116,026

(110,157)

377

-

-

-

(8,402)

-

(8,402)

19

19

20

7,000

(42)

-

6,958

-

-

-

-

-

(6)

(6)

-

-

-

-

Balance at 30 June 2021

122,984

(118,559)

371

-

-

-

-

-

-

362

362

362

6,246

(8,402)

(6)

(8,408)

7,000

(42)

362

7,320

5,158

49

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

CONSOLIDATED STATEMENT OF CASH FLOWS 
FOR THE YEAR ENDED 30 JUNE 2021

Cashflows from operating activities

Receipts from customers

Payments to suppliers and employees

Government assistance received

Interest received

CONSOLIDATED GROUP

NOTE

FY2021

$’000

FY2020

$’000

19,503

(27,544)

2,696

10

33,126

(47,616)

677

25 

Net cash used in continuing operations

7

(5,335)

(13,788)

Cashflows from investing activities

Purchase of property, plant and equipment

Purchase of intangibles

Proceeds from sale of business

Net cash used in from investing activities

Cashflows from financing activities

Proceeds from issue of shares 

Proceeds from borrowings

Payment of lease liabilities

Interest paid 

Net cash from financing activities

Net increase/(decrease) in cash held 

Cash and cash equivalents at beginning of financial period

Effects of movements in exchange rates on cash and  
cash equivalents held

19

(53)

(2,854)

-

(2,907)

531

7,326

(1,661)

(214)

5,982

(2,260)

5,307

181

(40)

(169)

155

(54)

-

17,585

(1,610)

(249)

15,726

1,884

3,460

(37)

Cash and cash equivalents at the end of the financial period 
in continuing operations

6

3,228

5,307

The accompanying notes form part of these financial statements.

50

FINANCIAL STATEMENTS 

 
51

INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 1 

Summary of significant accounting policies .............................................................................................53

Note 2 

Revenue .................................................................................................................................................................. 58

Note 3 

Expenses.................................................................................................................................................................. 61

Note 4 

Income tax ............................................................................................................................................................. 63

Note 5 

Dividends, earnings per share and franking credit ................................................................................ 65

Note 6 

Cash and cash equivalents .............................................................................................................................. 66

Note 7 

Cash flow information ....................................................................................................................................... 67

Note 8 

Trade and other receivables............................................................................................................................ 69

Note 9 

Inventories...............................................................................................................................................................72

Note 10   Other assets ...........................................................................................................................................................72

Note 11   Right-of-use assets ..............................................................................................................................................73

Note 12   Property, plant and equipment ...................................................................................................................... 76

Note 13  

Intangible assets ...................................................................................................................................................78

Note 14   Trade and other payables ................................................................................................................................ 83

Note 15   Leases ...................................................................................................................................................................... 84

Note 16   Borrowings ............................................................................................................................................................. 85

Note 17   Deferred revenue ................................................................................................................................................. 88

Note 18   Provisions ............................................................................................................................................................... 89

Note 19  

Issued capital ......................................................................................................................................................... 91

Note 20   Reserves .................................................................................................................................................................. 92

Note 21   Key management personnel compensation ............................................................................................. 96

Note 22   Auditor’s remuneration ..................................................................................................................................... 96

Note 23  

Interests in subsidiaries and business combinations ............................................................................ 97

Note 24   Parent company information .......................................................................................................................... 98

Note 25   Segment information ....................................................................................................................................... 100

Note 26   Capital commitments .......................................................................................................................................102

Note 27   Contingent liabilities and contingent assets ...........................................................................................102

Note 28   Financial risk management ............................................................................................................................102

Note 29   Related party transactions .............................................................................................................................108

Note 30   Events after the reporting period ............................................................................................................... 109

52

INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 1 | Summary of Significant  
Accounting Policies

Basis of preparation

These general-purpose financial statements for the year ended 30 June 2021 have been prepared in 
accordance with the Corporations Act 2001, Australian Accounting Standards and Interpretations 
of the Australian Accounting Standards Board and International Financial Reporting Standards as 
issued by the International Accounting Standards Board (IFRS). Consequently, this financial report 
is compliant with IFRS. IncentiaPay Limited is a listed public Company incorporated and domiciled 
in Australia. The Company is a for-profit entity for financial reporting purposes under Australian 
Accounting Standards. Material accounting policies adopted in the preparation of these financial 
statements are presented below and have been consistently applied unless stated otherwise.

Except for cash flow information, the financial statements have been prepared on an accruals basis and 
are based on historical costs, modified where applicable by the measurement at fair value of selected 
non-current assets, financial assets and financial liabilities.

These audited consolidated financial statements were authorised for issue on 30 September 2021.

Going concern

The consolidated financial report has been prepared on a going concern basis, which contemplates the 
continuation of normal business operations and the realisation of assets and settlement of liabilities in the 
normal course of business.

During the year the Group continued with its transformation journey with efforts focused on the redesign 
and replacement of the Entertainment and Frequent Value apps and websites. Additionally, the Customer 
Experience team has worked to address useability feedback to ensure improved app store ratings and 
facilitate renewals through targeted app messaging and notifications. To supplement the new technology 
platforms, the Group invested in enhanced direct marketing capabilities and data analytics to facilitate 
targeted marketing campaigns, focused on both renewals and new Membership acquisitions. Due to 
extensions added to Memberships during the financial year, the first quarter of financial year 2022 is 
expected to see a number of renewals, which have been considered in preparing the cash flow projections. 
Additionally, timing and quantum of Membership renewals have been adjusted to accommodate 
restrictions imposed because of recent lockdowns. 

At 30 June 2021 the Group had cash on hand of $3.2 million, net assets of $5.2 million and a net 
current asset deficiency of $10.8 million. During the year ended 30 June 2021, the Group incurred a 
net loss before tax from continuing operations of $8.6 million, and incurred net cash outflows from 
operating activities of $5.3 million.

The Directors have prepared cash flow forecasts for the period from 1 July 2021 to 30 September 2022 
that support the ability of the Group to continue as a going concern. Most notable aspects of the cash 
flow forecasts include:
•  Continued technology transformation centred around enhancement of new Entertainment and Frequent 
Value apps and updated websites built on a technology platform which will serve as a foundation for new 
revenue opportunities, such as credit card linking.  
Improved trading conditions on a progressive basis to support Merchant accessibility for Members in the 
short to medium term especially in the 2nd half of the 2022 financial year in a post vaccination Australia;

• 

•  Continued cost cutting through streamlining of operations and processes with the introduction of 

efficiency tools;

53

INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

•  Partnering with key strategic service providers to reduce fixed costs;
•  Continued support from the Group’s major shareholder, Suzerain, through the availability of 

additional financing facilities, accommodative repayment terms and the conversion of the remaining 
“Additional Growth Operational Facility” balance on 20 September 2021. Additionally, there is an 
expectation that the Group will defer the repayment of $1.8 million in respect of the loans provided 
by Suzerain and its related entities, due to be settled in the next 12 months; 

•  Share rights issue in financial year 2022.    

The funding of ongoing operations of the Group is dependent upon the Group continuing to access 
the Suzerain and related parties’ facilities and/or the successful share rights issue and/or the Group 
reducing expenditure in-line with current cash and funding resources. As of 30 June 2021, the Group 
had undrawn financing facilities from Suzerain and related parties’ totalling $5.8 million. See note 16 
for further information. This undrawn amount has reduced to $4.5m at the date of the approval of this 
annual financial report. 

The Directors have reasonable grounds to believe that the ongoing financial support of Suzerain and 
its related entities is likely to continue and therefore, the going concern basis on which the financial 
report has been prepared is appropriate. However, should the Group not meet its cash flow forecasts, 
the achievement of which is inherently uncertain and highly sensitive to assumptions made in respect 
of revenue performance, including not obtaining further financing from Suzerain and its related entities 
as required and the successful rights issue, there is a material uncertainty as to whether the Group will 
be able to continue as a going concern.

These conditions give rise to material uncertainties that may cast significant doubt upon the Group’s 
ability to continue as a going concern.

In the event the Group is unable to continue as a going concern, the Group may be required to realise 
assets at an amount different to that recorded in the statement of financial position, settle liabilities 
other than in the ordinary course of business and make provision for other costs which may arise.

(a)  Key statements of financial position items and related disclosures that have been impacted by 
COVID-19 were as follows:

The COVID-19 pandemic and the various mutated strains, in particular the Delta variant, together with 
low vaccination rates, have continued to force Australian state authorities to take strict measures to 
manage and stop outbreaks. These measures, in addition to continued elevated cases across the world, 
have significantly impacted the Australian economy, and have increased the level of uncertainty in 
the preparation of these financial statements. The Group has considered the impact of COVID-19 in 
preparing its financial statements. 

Given the dynamic nature of COVID-19, the Group has considered the potential impacts on carrying 
values of assets and liabilities and potential liabilities. Other than adjusting events that provide 
evidence of conditions that existed at the end of the reporting period, the impact of events that arise 
after the reporting period will be accounted for in future reporting periods.   

Processes applied
As a consequence of COVID-19 and in preparing these financial statements, management: 
•  Re-evaluated whether there were any additional areas of judgement or estimation uncertainty 

beyond what has been disclosed above in the going concern assumption;

•  Updated its economic outlook – principally for the input into the impairment analysis of financial 

and non-financial asset classes and disclosures. 

•  Reviewed external market communications to identify other COVID-19 related impacts. 
•  Reviewed public forecasts and experience from previous downturns. 
•  Conducted several internal processes to ensure consistency in the application of the expected 

54 FINANCIAL STATEMENTS 

 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

impact of COVID-19 across all asset classes. 

•  Considered the impact of COVID-19 on the Group’s financial statement disclosures.  

Key statements of financial position items and related disclosures that have been impacted by 
COVID-19 were as follows: 

Intangible assets
Consistent with the Group’s accounting policies, the Group has tested goodwill and indefinite life 
intangible assets for impairment and has reviewed the carrying value of its finite life intangible assets 
at the reporting date for indicators of impairment and, where applicable, reviewed the measurement 
of the carrying value of these intangible assets. The assessment incorporated a consideration for 
COVID-19. See note 13.

Property, plant and equipment and Right-of-use asset
Given the impact of COVID-19, the Property, plant and equipment and Right-of-use assets were subject 
to impairment testing as part of the cash generating unit review for intangible assets. 

Trade and other receivables
The Group has reassessed expected credit losses in light of current COVID-19 pandemic impacts on 
customers as at 30 June 2021 with an adjustment to the loss rate where applicable. See note 8.

(b)  Principles of consolidation

The consolidated financial statements incorporate all of the assets, liabilities and results of the parent 
IncentiaPay Limited and all of its subsidiaries (also referred to as “the Group”). Subsidiaries are entities 
the parent controls. The parent controls an entity when it is exposed to, or has rights to, variable 
returns from its involvement with the entity and has the ability to affect those returns through its 
power over the entity. 

The assets, liabilities and results of all subsidiaries are fully consolidated into the financial statements 
of the Group from the date on which control is obtained by the Group. The consolidation of a 
subsidiary is discontinued from the date that control ceases. Inter-company transactions, balances and 
unrealised gains or losses on transactions between group entities are fully eliminated on consolidation. 

Accounting policies of subsidiaries have been adjusted where necessary to ensure uniformity of the 
accounting policies adopted by the Group.

(c)  Foreign currency transactions and balances

Functional and presentation currency
The functional currency of each of the Group’s entities is measured using the currency of the primary 
economic environment in which that entity operates. The consolidated financial statements are 
presented in Australian dollars, which is the parent entity’s functional currency.

Transactions and balances
Foreign currency transactions are translated into functional currency using the exchange rates 
prevailing at the date of the transaction. Foreign currency monetary items are translated at the year-
end exchange rate. Non-monetary items measured at historical cost continue to be carried at the 
exchange rate at the date of the transaction. Non-monetary items measured at fair value are reported 
at the exchange rate at the date when fair values were determined.

Exchange differences arising on the translation of monetary items are recognised in profit or loss, 
except where deferred in equity as a qualifying cash flow or net investment hedge.

55

INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Exchange differences arising on the translation of non-monetary items are recognised directly in 
other comprehensive income to the extent that the underlying gain or loss is recognised in other 
comprehensive income. Otherwise, the exchange difference is recognised in profit or loss.

Group companies
The financial results and position of foreign operations, whose functional currency is different from the 
Group’s presentation currency, are translated as follows:

•  Assets and liabilities are translated at exchange rates prevailing at the end of the reporting period; 
• 
•  Retained earnings are translated at the exchange rates prevailing at the date of the transaction.

Income and expenses are translated at average exchange rates for the period; and

Exchange differences arising on translation of foreign operations with functional currencies other than 
Australian dollars are recognised in other comprehensive income and included in the foreign currency 
translation reserve in the Statement of Financial Position. The cumulative amount of these differences 
is reclassified into profit or loss in the period in which the Group disposes of the operation.

(d)  Goods and Services Tax (GST)

Revenues, expenses and assets are recognised net of the amount of GST, except where the amount of 
GST incurred is not recoverable from the relevant taxation authority. 

Receivables and payables are stated exclusive of the amount of GST receivable or payable. The net 
amount of GST recoverable from, or payable to, the relevant taxation authority is included with other 
receivables or payables in the Statement of Financial Position.

Cash flows are presented on a gross basis. The GST components of cash flows arising from investing 
or financing activities which are recoverable from, or payable to, the relevant taxation authority are 
presented as operating cash flows included in receipts from customers or payments to suppliers.

(e)  Comparative figures

Where the Group retrospectively applies an accounting policy, makes a retrospective restatement or 
reclassifies items in its financial statements, an additional (third) Statement of Financial Position as at 
the beginning of the preceding period in addition to the minimum comparative financial statements is 
presented.

(f)  Rounding of amounts

The parent entity has applied the relief available to it under ASIC Instrument 2016 / 191. Accordingly, 
amounts in the consolidated financial statements and Directors’ report have been rounded off to the 
nearest $1,000.

(g)  New Australian Accounting standards and amendments to Australian Accounting Standards and 
Interpretations not yet adopted 

Certain new accounting standards and interpretations have been published that are not mandatory 
for 30 June 2021 reporting period and have not been early adopted by the Group. These amended 
standards and interpretations are not expected to have a material impact on the Group’s consolidated 
financial statements in the current or future reporting periods.

56 FINANCIAL STATEMENTS 

INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

(h)  Critical acccounting estimates and judgements

The Directors’ estimates and judgments are incorporated into the financial statements and are based 
on historical knowledge and the best available current information. Estimates assume a reasonable 
expectation of future events and are based on current trends and economic data, obtained both externally 
and from within the Group.

Key judgements 
Revenue recognition
The Group recognises revenue over time, using a method that reflects the manner in which its 
obligations are fulfilled. See note 2.

Lease term
The Group assesses whether it is reasonably certain that an extension option or hold over period will 
be exercised.

Key estimates 
Measurement of ECL allowance for trade receivables and contract assets
ECLs are measured at an unbiased, probability-weighted amount, using reasonable and supportable 
information that is available without undue cost or effort at the reporting date. Refer to note 8.

Deferred tax assets “DTA”
Availability of future taxable profit against which deductible temporary differences and tax losses 
carried forward can be utilised. Refer to note 4. 

Goodwill and other intangibles 
The Group assesses impairment at the end of each reporting period by evaluating conditions and 
events specific to the Group that may be indicative of impairment triggers. Recoverable amounts 
of relevant assets are reassessed using the higher of fair value less costs of disposal or value-in-use 
calculations which incorporate various key assumptions.  

Further details on the key estimates used in the impairment evaluation in respect of goodwill or other 
intangibles for the year ended 30 June 2021 can be found in note 13. 

Costs relating to Technology Transformation Projects “TTPs” were capitalised during the year, and 
“ready to use” TTPs were allocated to web development when they were in a condition for use as per 
the expectations of management. These costs included estimates covering the amount of time resources 
and corresponding values that were allocated to key project components. They were amortised in 
accordance with the company accounting policies. See note 13.

(i)  Changes in significant accounting policies

The Group has adopted all of the new amended Accounting Standards and interpretations issued 
by the Australian Accounting Standards Board (AASB) that are mandatory for the current reporting 
period. These standards did not have a material impact on the financial statements.

57

 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 2 | Revenue

Accounting policy

Revenue from contracts with customers

Other than for a limited number of exceptions, including leases, the revenue model in AASB 15 applies 
to all contracts with customers as well as non-monetary exchanges between entities in the same line of 
business to facilitate sales to customers and potential customers.

The core principle of the Standard is that an entity recognises revenue to depict the transfer of 
promised goods or services to customers at an amount that reflects the consideration to which the 
entity expects to be entitled in exchange for the goods or services. To achieve this objective AASB 15 
provides the following five-step process:
• 
• 
•  Determine the transaction price;
•  Allocate the transaction price to the performance obligations in the contract(s); and
•  Recognise revenue when (or as) the performance obligations are satisfied.

Identify the contract(s) with a customer;
Identify the performance obligations in the contract(s);

In November 2019, Entertainment launched a wholly digital version of the Entertainment Membership 
that incorporates a rolling 12-month subscription period. The subscription period commences when 
the Membership is activated and expires after a period of between 12 to 24 months, depending on the 
applicable period of the Memberships. During the height of COVID in the first half of 2021 financial 
year, the company sold Memberships with extended periods to accommodate limited access to 
Merchants and rewards. The extended periods have been considered in calculating revenue under 
AASB15. The Membership year for the 19/20 edition of the book ran from 1 June 2019 to 31 May 2020. 

The Group satisfies its obligations as services are rendered to Members during the period of 
Membership. Benefits must be provided constantly throughout the period and Entertainment 
Publications has concluded that a straight-line basis is the most appropriate method. The Group has 
consistently applied this revenue recognition model to both the 19/20 physical book, which expired on 
31 May 2020 and the relaunched rolling digital Membership.

58 FINANCIAL STATEMENTS 

INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

The following table provides information about the nature and timing of the satisfaction of 
performance obligations in contracts with customers, including significant payment terms, and the 
related revenue recognition policies. 

Type of services

Nature and timing of satisfaction of performance obligations and  
revenue recognition policies

Fee income -  
Paid advertising 

Fee income -  
Travel booking

Revenue from Entertainment Publications marketing and Merchant support fees 
through the placement of advertisements and the distribution of offers and 
promotions on behalf of businesses to Members is recognised at point in time when 
the advertisement or offer is placed, distributed and invoiced. Revenue from the 
successful promotion of Merchant offers is recognised when the transaction occurs 
which evidences the take up of the promotion.

Revenue from commission receivable for bookings are recognised at point in time 
when the bookings are made, and it is paid for. Members have access to a range 
of discounts and deals from hotels, airlines and car rental companies through the 
Group’s platform through which the Group acts as an agent on behalf of the hotels, 
airlines and car rental companies.

Fee income - 
Consulting and media

Revenue relates to rendering of information technology consulting services and it is 
recognised at point in time by reference to the stage of completion of the contract.

Membership 
subscriptions

Enterprise sales

On commencement of Memberships, Entertainment Publications enters into a 
performance obligation to deliver benefits in the form of special offers, discounts, 
promotions and booking facilities to Members during the period of Membership 
when revenue is recognised over time. A contract liability is recognised for unearned 
revenue for performance obligations to Members that have not yet been satisfied. 
Payment for Membership is made prior to the commencement of Membership. Gift 
with purchase promotion is treated as a reduction in revenue over the life of the 
subscription.

Entertainment Publications enters into contracts with corporate customers to 
develop a program of special offers, discounts, promotions and booking facilities 
for their customers or employees over the period of time applicable in the contract. 
Entertainment Publications has taken the view that the performance obligations 
defined in the contract should be bundled into one performance obligation centred 
around access to the program of benefits. 

Gift card sales

Revenue from the sale of gift cards to Members is recognised at a point in time 
when the gift card is provided to the customer, and it is paid for. The Group is a 
principal in these transactions as it purchased the gift cards and obtains full control 
of them before selling them to Members.  

Payment terms are highly varied for the different sources of revenue, different customers and contract 
terms are individually negotiated. 

59

INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Revenue from government grants  

Revenue from government grants is recognised when there is reasonable assurance that the Group will 
comply with the conditions attaching to them and the grants will be received. 

The Group has made an election to present JobKeeper on a net basis, being set off against the related 
employee expense. 

Cash flow boost assistance received during the period has been presented as other income. 

Fee income - Paid advertising 

Fee income - Travel booking

Fee income - Consulting and media

Membership subscriptions

Enterprise sales

Gift card sales

Revenue from contracts with customers 

Profit on sale of assets1

Government assistance

Interest received

CONSOLIDATED GROUP

FY2021
$’000

FY2020
$’000

600

66

-  

8,216

3,039

7,325

19,246

67

112

10

1,887

221

347

24,767

4,121

10,692

42,035

-

150

20

Total revenue and other income 

19,435

42,205

1. 

Sales of certain office equipment in Entertainment Publication New Zealand and the digital platform for Entertainment Digital.

Trade receivables (included in ‘Trade and other receivables’)

Contract liabilities

CONSOLIDATED GROUP

FY2021

$’000

640  

4,558

FY2020

$’000

870

6,569

NOTE

8

17

The contract liabilities primarily relate to the advance consideration received from Members for subscriptions 
and Enterprise customers, for which revenue is recognised over time. See note 17 for details.

60 FINANCIAL STATEMENTS 

 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 3 | Expenses

Loss before income tax from continuing operations includes the following significant expenses:

CONSOLIDATED GROUP

NOTE

FY2021

$’000

FY2020

$’000

Direct expenses of providing services

Variable expenses relating to book printing and production

Amortisation of deferred commission

Enterprise book printing

Gift cards

Other

Total

Bad debts written off

Deferred consideration

Other debtors

Movement in expected credit losses

Total

Employee expenses

Employee related expenses

JobKeeper payments earned

Total

Building occupancy expense

Variable lease expense

Total

Finance costs

Finance costs on borrowings

Interest expense on lease liabilities

Other finance costs

Total

Depreciation and amortisation expense

Plant & equipment 

Intangibles

Right-of-use assets

Total

Impairments

Goodwill

Intangible assets

Total

10

8

16

15

12

13

11

-

1,455

169

7,069

238

8,931

-

-

(101)

(101)

11,753

(2,303)

9,450

132

132

518  

166

110

794

569

1,428

1,347

3,344

-

-

-

2,503

9,359

584

10,508

983

23,937

2,966

59

(215)

2,810

17,889

(909)

16,980

279

279

894

249

152

1,295

521

3,299

1,646

5,466

3,605

1,385

4,990

61

 
 
 
 
 
 
 
 
 
 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Direct expenses of providing services

Sales commission paid to fundraiser partners for the sale of Entertainment Memberships is an incremental 
cost of obtaining contracts with customers and is initially recognised as a prepayment on the balance sheet, 
and subsequently amortised as an expense through the income statement in line with the recognition of 
revenue from associated Membership sales. 

Gift cards expenses represents the cost of gift cards sold to Members. Some gift cards are held as inventory first, 
prior to being sold, and others are acquired from third parties at the time of the transaction. Unsold gift cards at 
30 June 2021 are classified as inventory and carried on the balance sheet.

Bad debts written off

Movement in expected credit losses relates to the loss allowance adjustment to update the expected credit loss 
allowance at year end. See note 8 for details. 

Bad debts written off during the prior year relates to $2.9 million deferred consideration for the sale of 
a group of previous subsidiaries known as the Bartercard business, (see ASX release 24 December 2019 
Settlement of Claim with TCM), and $0.06 million owing from Blackglass Pty Ltd also a previous subsidiary, 
for deferred consideration held for working capital adjustments.

Employee expenses

Employee related expenses include all costs associated with human resources and is offset by JobKeeper 
payments earned as part of the COVID-19 government assistance package. 

The Group has elected to present JobKeeper payments on a net basis, with the income being set off against 
the related salary expense.

The contributions to defined contribution plans were $0.8m and equity settled share-based expenses were 
$0.4m in the reporting period.

Impairment of intangible assets

See note 13.

Depreciation and amortisation expense

Depreciation of Plant & equipment relates to leasehold improvements and office equipment. Amortisation 
of intangibles relates to software assets.  Amortisation of right-of-use assets relates to offices and office 
equipment assets recognised in accordance with AASB 16.

During the first half of the financial year, the Group re-assessed the useful life of the software intangible asset, 
largely comprising costs associated with “legacy” capitalised web development. As a result of the strategic 
digital transformation during the financial year, the Group determined that the period over which the written 
down value should be consumed was shorter than previously estimated. Amortisation was accelerated to reflect 
this, resulting in the legacy assets being fully written down by 31 December 2020. 

During the second half of the year, costs relating to Technology Transformation Projects “TTPs” were 
capitalised and “ready to use” TTPs were allocated to web development when they were in a condition 
for use as per the expectations of management. They are amortised in accordance with the company 
accounting policies. See note 13 for details.

Building occupancy expense

Building and occupancy expenses represent variable lease payments related to leases that have not been 
incorporated into the measurement of lease liabilities.

62 FINANCIAL STATEMENTS 

 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Finance costs on borrowings

The decrease in finance costs on borrowings is predominately due to conversion of the $6.3 million 
convertible loan into 187,544,529 ordinary shares at $0.034 per share during the year and conversion 
of the $19.3 million convertible loan into 410,643,766 ordinary shares at $0.047 per share in the second 
half of last financial year. See note 16. 

Note 4 | Income Tax

Accounting policy

The income tax expense for the year comprises current income tax expense and deferred  
tax expense.

Current income tax expense charged to profit or loss is the tax payable on taxable income. Current tax 
liabilities are measured at the amounts expected to be paid to the relevant taxation authority.

Deferred income tax expense reflects movements in deferred tax asset and deferred tax liability 
balances during the year.

Current and deferred income tax expense is charged outside profit or loss when the tax relates to 
items that are recognised outside profit or loss.

Except for business combinations, no deferred income tax is recognised from the initial recognition of 
an asset or liability, where there is no effect on accounting or taxable profit or loss.

Deferred tax assets and liabilities are calculated at the tax rates that are expected to apply to the 
period when the asset is realised or the liability is settled and their measurement also reflects the 
manner in which management expects to recover or settle the carrying amount of the related asset 
or liability. With respect to non-depreciable items of property, plant and equipment measured at fair 
value and items of investment property measured at fair value, the related deferred tax liability or 
deferred tax asset is measured on the basis that the carrying amount of the asset will be recovered 
entirely through sale.

Deferred tax assets relating to temporary differences and unused tax losses are recognised only to the 
extent that it is probable that future taxable profit will be available against which the benefits of the 
deferred tax asset can be utilised. 
In the current circumstances, the Group do not believe that sufficient taxable profit will be available in 
the short term to utilise the carry forward tax losses.

The Group has considered the following factors:                                                                       
•  There is a history of tax losses being incurred over the past few years.
•  Management is forecasting further large taxable losses again for FY2022. 
•  Whilst assessable income is forecast from FY2023 onwards, it is not sufficiently large enough 

to generate taxable income that will fully utilise the carry forward tax losses (Per 30 June 2020 
Income Tax Return, $42,147,068) in the near term. 

•  The accounting standard requirement is for there to be convincing evidence to support the 

recognition of deferred tax assets where the entity incurs losses. 

Accordingly, the Group has not recognised a deferred tax asset at 30 June 2021. 

63

INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Tax consolidation group

Incentiapay (the head entity) and its wholly owned Australian subsidiaries implemented the tax 
consolidation legislation. 

On adoption of the tax consolidation legislation, the entities in the tax consolidated group entered into 
a tax sharing and funding agreement which, in the opinion of the directors, limits the joint and several 
liability of the wholly-owned subsidiaries in the case of a default by the head entity.

This agreement provides that the wholly-owned subsidiaries will continue to fully compensate Incentiapay 
for any current tax payable assumed and be compensated by Incentiapay for any current tax receivable 
and deferred tax assets relating to unused tax losses or unused tax credits that are transferred to 
Incentiapay under the tax consolidation legislation.

a) The components of income tax (expense)/income comprise:

Current tax

Deferred tax

Income tax benefit/(expense)

CONSOLIDATED GROUP

FY2021

$’000

FY2020

$’000

186  

-

186

-

(3,717)

(3,717)

b) Numerical reconciliation of income tax expense to prima facie tax 
payable

Loss from continuing operations before income tax expense

(8,588)

(20,945)

The prima facie tax payable on profit from ordinary activities before 
income tax is reconciled to income tax as follows:

Prima facie tax payable (benefit) on profit from ordinary activities before 
income tax at domestic statutory rate of 30% (2020: 30%)

(2,577)

(6,284)

Add/(less) tax effect of:

Permanent differences

Temporary differences

Unrecognised tax losses

Derecognised deferred tax assets

Unders/(overs) from prior periods

Income tax (benefit)/expense

2,502

(3,467)

3,542

-

(186)

(186)

642

(410)

6,053

3,717

-

3,717

No tax losses were recognised for the financial year. This income tax benefit arising from tax losses will 
only be realised if:  
• 

the Group derives future assessable income of a nature and of an amount sufficient to enable the 
Group to benefit from the deductions for the losses to be realised;
the Group continues to comply with the conditions for deductibility imposed by tax legislation; and

• 
•  no changes in tax legislation adversely affect the Group in realising the benefit from the 

deductions for the losses.

64 FINANCIAL STATEMENTS 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

c) Deferred tax

Deferred tax assets

Provisions

Employee benefits

Intangibles

Other

BALANCE AS AT 30 JUNE 
2020

BALANCE AS AT 30 JUNE 
2021

OPENING 
BALANCE

CHARGED TO  
INCOME

CHARGED 
DIRECTLY TO 
EQUITY

DISPOSAL 
DURING 
DIVESTMENT

DERECOGNISED 
DEFERRED TAX 
ASSETS

TOTAL

742

666

(1,846)

4,155

3,717

-

-

-

-

-

-

-

 - 

 - 

 - 

 - 

-

-

-

- 

-

- 

- 

- 

(742)

(666)

1,846

(4,155)

(3,717)

-

 - 

 - 

 - 

 - 

-

-

The Group has estimated unutilised tax losses of $51.7m. Additionally, there are other deductible temporary 
differences resulting in a net potential deferred tax assets position for the Group of approximately $2.2m, 
calculated using the prevailing rate of Australia corporation tax of 30% for the Group. 

After considering the above, the Group determined in the prior year that these deferred tax assets will 
no longer be recognised as it is uncertain whether future taxable profits in the foreseeable future will be 
sufficient to utilise the losses. The Group completed phase 1 of the transformation plan which is comprised 
of a mobile application, website, and Membership widget, and is currently at the feasibility stage of phase 2. 
The outcome of phase 2 is focused on Merchants and corporate partnerships to deliver growth and stability. 
Current projections indicate a return to profitability however given the levels of uncertainty with respect to 
economic recovery, it is not sufficiently convincing for the purposes of recognition of these tax losses. 

d) Current tax

Income tax payable

CONSOLIDATED GROUP

FY2021

$’000

FY2020

$’000

-  

186

The income tax payable in 2020 related to provisional estimates in relation to estimated New Zealand tax. This 
income tax payable was derecognised during the year as no income tax was ultimately payable.

Note 5 | Dividends, earnings per share 
and franking credit

Franking account

Balance of franking account at year end adjusted for franking credits 
arising from:

Payments of income tax

FRANKING CREDITS AVAILABLE FOR SUBSEQUENT FINANCIAL YEAR

CONSOLIDATED GROUP

FY2021

$’000

FY2020

$’000

6,493

-

6,493

6,493

-

6,493

The Directors have advised that they do not intend to declare dividends for the 2021 financial year. The ability 
to utilise the franking credits is dependent upon the ability to declare dividends. In accordance with the tax 
consolidation legislation, Incentiapay Limited as the head entity in the tax consolidated group has also assumed 
the benefit of $6.5m (2020: $6.5m) franking credits.

65

 
 
 
 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

a) Reconciliation of earnings to profit or loss

Loss for the period from continuing operations

Loss for the period from discontinued operations

EARNINGS USED TO CALCULATE BASIC EPS

Weighted average number of ordinary shares outstanding during the 
year used in calculating basic EPS1

Weighted average of dilutive convertible notes and equity instruments 
outstanding 

CONSOLIDATED GROUP

FY2021

$’000

FY2020

$’000

(8,402)

(24,662)

- 

-

(8,402)

(24,662)

746,647,173

302,134,914

-

-

Weighted average number of ordinary shares outstanding during the 
year used in calculating diluted EPS

746,647,173

302,134,914

1. 

The 38,771,277 ordinary shares issued on 9 October at a price of $0.029 each under the loan funded shares plan are not included in 
the weighted average number of ordinary shares as they are treated as in substance options for accounting purposes and would be 
considered anti-dilutive in nature.

Note 6 | Cash and cash equivalents

Accounting policy

Cash and cash equivalents include cash on hand, deposits available on demand with banks and other 
short-term highly liquid investments with original maturities of three months or less. Bank overdrafts, if 
any, are reported within short-term borrowings in current liabilities in the Statement of Financial Position.

Cash at bank and on hand

Short-term bank deposits

TOTAL CASH AND CASH EQUIVALENTS

RECONCILIATION OF CASH

CONSOLIDATED GROUP

FY2021

$’000

3,228

-

3,228

FY2020

$’000

5,304

3

5,307

Cash at the end of the financial year as shown in the statement of cash 
flows is reconciled to items in the statement of financial position as follows

Cash and cash equivalents

TOTAL CASH AND CASH EQUIVALENTS

3,228

3,228

5,307

5,307

66 FINANCIAL STATEMENTS 

INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 7 | Cash flow information

RECONCILIATION OF LOSS AFTER INCOME TAX TO NET CASH FLOW 
FROM OPERATIONS

Loss after income tax

Non-cash flows in loss

Amortisation-intangibles 

Loss on disposal of leasehold improvements

Depreciation-property plant and equipment

Depreciation-right-of-use

Impairment of intangibles in continuing operations

Share based payment expense

Net interest included within investing

Changes in assets and liabilities, net of effects of purchase and 
disposal of subsidiaries

(Increase)/decrease in trade receivables

(Increase)/decrease in prepayments

(Increase)/decrease in inventories

(Increase)/decrease in deferred taxes receivable

Increase/(decrease) in trade payables and accruals

Increase/(decrease) in deferred income

Increase/(decrease) in income taxes payable

Increase/(decrease) in provisions

CASH FLOW FROM OPERATING ACTIVITIES

CONSOLIDATED GROUP

FY2021

$’000

FY2020

$’000

(8,402)

(24,662)

1,428

-

569

1,347

-

454

794

417

333

(21)

-

(285)

(2,011)

(186)

228

(5,335)

3,299

690

521

1,646

4,990

(730)

1,295

4,867

5,502

(38)

3,717

1,044

(14,825)

-

(1,104) 

(13,788)

67

 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Reconciliation of liabilities arising from cash flows from financing activities

INTEREST 
BEARING 
LOAN

ADDITIONAL 
GROWTH 
OPERATIONAL 
FACILITY

LEASE 
LIABILITIES

TRANSFORM-
ATIONAL 
CAPITAL 
FACILITY

NZ  
BUSINESS 
CASH FLOW 
LOAN

TOTAL

$’000

$’000

$’000

$’000

$’000

$’000

517

2,691

3,889

-

-

-

-

54

-

-

-

6,099

-

-

-

267

-

120

(6,377)

-

(50)

(1,661)

(166)

166

-

-

-

-

1,199

-

-

(48)

55

(20)

22

-

-

7,097

28

7,326

-

-

-

-

-

-

-

(50)

(1,661)

(214)

542

(20)

142

(6,377)

571

2,800

2,178

1,208

28

6,785

BALANCE AS AT  
30 JUNE 2020

Drawn down

Rent concessions or deferred 
rents

Repayment or amortised

Interest paid

Interest expenses

Line fees paid

Line fees

Loan converted to equity

BALANCE AS AT  
30 JUNE 2021

68 FINANCIAL STATEMENTS 

INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 8 | Trade and other receivables

Accounting policy

Trade and other receivables include amounts due from customers for goods sold and services performed 
in the ordinary course of business. Receivables expected to be collected within 12 months of the end of the 
reporting period are classified as current assets. All other receivables are classified as non-current assets. 

Trade and other receivables are initially recognised at fair value, less any provision for loss allowance.

Current

Trade receivables

Provision for loss allowance

Net trade receivables

Sublease rent receivable1

Other receivables

TOTAL CURRENT TRADE AND OTHER RECEIVABLES

Non-current
Sublease rent receivable1

TOTAL NON-CURRENT TRADE AND OTHER RECEIVABLES

1. 

Sublease Sydney office rent receivable. See note 11 for details.

CONSOLIDATED GROUP

FY2021

$’000

FY2020

$’000

640  
(140)

500  
427

73

1,000  

523

523

870

(241)

629

-

363

992

-

-

Movement in the provision for loss allowance of receivables is as follows:

Current trade receivables

TOTAL

Opening
balance
1/07/2020

Loss 
allowance 
adjustment
for year

Amounts 
written
off 

Closing
balance
30/06/2021

$’000

$’000

$’000

$’000

(241)

(241)

Opening
balance
1/07/2019

101

101

-

-

(140)

(140)

Amounts 
written
off 

Closing
balance
30/06/2020

Loss 
allowance 
adjustment
for year

$’000

$’000

$’000

$’000

Current trade receivables

TOTAL

(580)

(580)

215

215

124

124

(241)

(241)

69

 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

The Group impairs the value of individual trade debtors based on an assessment of the credit quality 
of the customer, the previous trading pattern of the customer and management’s assessment of the 
likely recovery.  All trade debtors which are not likely to be recovered are either written off or an 
impairment for lifetime expected credit losses is recognised. Minimal risk is expected in respect of 
recoverable which are not written off or provided against. The remainder of receivables, after credit 
losses, are of high credit quality.

The Group uses a “roll rate” method to calculate expected credit losses for trade receivables from 
individual customers that is made up of variable mix of number and size of balances. Loss rates 
are calculated based on the probability of receivables progressing through successive stages of 
delinquency to write off. Roll rates are calculated using an analysis of how balances change from 
one month to next until they reach 90 days. Data over the last 12 months was reviewed to determine 
the level of recovery of those receivables older than 90 days. Combining these two measurements 
provided the Group with the ability to determine the loss allowance as of 30 June. Due to the severe 
economic impacts of the COVID-19 outbreak, the Group reviewed the expected credit loss allowance 
and determined that the adjusted loss rate for trade debtors past due over 90 days should be 100%.

On that basis, the expected credit loss allowance as at 30 June 2021 was determined as follows for 
trade receivables:

REPORT CATEGORY

DAYS

ADJUSTED 
LOSS RATE  

Current

Past due 1-30

Past due 31-60

Past due 61-90

Past due over 90

0-30

31-60

61-90

91-120

121-150

Greater than over 90 days overdue

Greater than 150

%

7

24

51

100

100

100

Total

RECEIVABLES 
BALANCE 
AS AT  
30 JUNE 2021
$’000

LOSS 
ALLOWANCE 
AS AT  
30 JUNE 2021
$’000

393 

148

43

-

- 

56 

640

27

35

22 

-

- 

56

140

The expected credit loss allowance as at 30 June 2020 was determined as follows for trade receivables:

REPORT CATEGORY

DAYS

ADJUSTED 
LOSS RATE  

Current

Past due 1-30

Past due 31-60

Past due 61-90

Past due over 90

0-30

31-60

61-90

91-120

121-150

Greater than over 90 days overdue

Greater than 150

%

16

31

14

100

100

100

Total

RECEIVABLES 
BALANCE 
AS AT  
30 JUNE 2020
$’000

LOSS 
ALLOWANCE 
AS AT  
30 JUNE 2020
$’000

641 

101

22

9 

7 

90 

870

101

31

3 

9

7 

90 

241 

70 FINANCIAL STATEMENTS 

 
 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Credit risk

The Group has a sublease rent receivable of $0.9 million for the Sydney office. The sub lessee has 
provided a bank guarantee of $0.2 million as a security. Apart from the sublease rent receivable, the 
Group has no significant concentration of credit risk with respect to any single counterparty or group 
of counterparties other than those receivables specifically impaired. The class of assets described as 
“trade and other receivables” are the main source of credit risk related to the Group.

No collateral is held in respect of these exposures and there are no other credit enhancement 
arrangements. All trade receivables have been investigated and, other than those which have been 
written off or for which credit losses have been recognised, there are no indicators of poor credit 
quality for trade receivables. Securities in the form of personal guarantees from directors, or registered 
mortgages are regularly taken to support customer trading activities.

Gross amount

Impaired (past due)

Total

Within initial trade terms

Past due not impaired - 30 days

60 days

90 days

90 days +

Total

Geographical credit risk

CONSOLIDATED GROUP

2021

$’000

2020

$’000

640  
(140)

500  
366  
113

21

-

-

500

870

(241)

629

540

70

19

-

-

629

The Group has significant operations in Australia and New Zealand. The Group’s exposure to credit risk 
for trade and other receivables at the end of the reporting period in these regions is as follows:

Australia

New Zealand

Total

CONSOLIDATED GROUP

2021

$’000

2020

$’000

473

27

500  

565

64

629

71

 
 
 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 9 | Inventories

Accounting policy

Inventories represent gift cards. These assets are valued at the lower of cost and net realisable value.

CONSOLIDATED GROUP

2021

$’000

155

155

2020

$’000

134

134

Gift cards held for sale

TOTAL INVENTORIES

Note 10 | Other assets

Accounting policy

Other assets relate to prepaid fundraiser commission incurred as a result of the sale of Memberships 
and short-term investments that relate to security deposits for leased premises. Prepayments are the 
right to receive future goods or services within the next 12 months.

CURRENT

Short-term investments

Prepayments

Deferred commission1 

TOTAL OTHER ASSETS

CONSOLIDATED GROUP

2021

$’000

2020

$’000

855
220  
893

1,968  

1,018

337

996

2,351

1. 

Sales commission paid to fundraiser partners for the sale of Entertainment Memberships is an incremental cost of obtaining contracts with 
customers, and is initially recognised as a prepayment on the balance sheet, and subsequently amortised as an expense through the income 
statement in line with the recognition of revenue from associated Membership sales.

72 FINANCIAL STATEMENTS 

 
 
 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

30 JUNE 2020

Balance as at 1 July 2019

Commission deferred

Amortisation

BALANCE AS AT 30 JUNE 2020

30 JUNE 2021

Balance as at 1 July 2020

Commission deferred

Amortisation

BALANCE AS AT 30 JUNE 2021

Note 11 | Right-of-use assets

Accounting policy

Deferred 
commission

$’000

7,264

3,091 

(9,359)

996

996

1,352

(1,455)

893

The Group leases offices and equipment. The majority of the leases will expire in financial year 2022 
except for Sydney Harrington office lease which is currently subleased for the reminder of the lease 
term, which ends in financial year 2023. 

Right-of-use assets relate to leased property that do not meet the definition of investment property 
and are classified as property, plant and equipment.

Right-of-use assets are initially measured at cost comprising the following:
•  The amount of the initial measurement of lease liability (See note 15);
•  Any lease payments made at or before the commencement date less any lease incentive received;
•  Any initial costs; and
•  Restoration costs.

Right-of-use assets are subsequently measured at cost less any accumulated depreciation and 
adjustments for remeasurement of the lease liability.

In determining the lease term, management considers all facts and circumstances that create an 
economic incentive to exercise an extension option, or not exercise a termination option. Extension 
options (or periods after termination options) are only included in the lease term if the lease is 
reasonably certain to be extended (or not terminated). The Group has determined that it will not be 
exercising the options to renew, as such, extension options are not included in the calculation. The 
Group has elected not to recognise right-of-use assets and lease liabilities for leases of low-value and 
short-term leases, including certain land and building leases. The Group recognises the lease payments 
associated with these leases as an expense on a straight-line basis over the lease term.

When the Group is an intermediate lessor, it accounts for its interests in the head lease and the sub-
lease separately. It assesses the lease classification of a sub-lease with reference to the right-of-use 

73

 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

asset arising from the head lease, not with reference to the underlying asset. If a head lease is a short-
term lease to which the Group applies the exemption described above, then it classifies the sub-lease 
as an operating lease.

Depreciation of right-of-use assets

The right-of-use asset is depreciated over the shorter of the asset’s life and the lease term on a 
straight-line basis.

Land and buildings

At cost

Accumulated depreciation

Total

Equipment

At cost

Accumulated depreciation

Total

TOTAL RIGHT-OF-USE ASSETS

Movements in carrying amounts

CONSOLIDATED GROUP

2021

$’000

2020

$’000

1,805

(1,720)

85

270

(197)

73

158

4,068

(1,510)

2,558

359

(136)

223

2,781

Movements in the carrying amounts for each class of right-of-use assets between the beginning and 
the end of the current financial year are set out below.

CONSOLIDATED GROUP

Balance as at 1 July 2019

Initial recognition of right-of-use assets

Additions to right-of-use assets

Depreciation charge for the year

BALANCE AS AT 30 JUNE 2020

Balance as at 1 July 2020

Exchange difference

Additions to right-of-use assets

Depreciation charge for the year

Derecognition1 2

BALANCE AS AT 30 JUNE 2021

LAND AND 
BUILDINGS

EQUIPMENT

TOTAL

$’000

$’000

$’000

-

4,068

-

(1,510)

2,558

2,558

(68)

-

(1,216)

(1,189)

85

-

259

100

(136)

223

223

38

-

(131)

(57)

73

-

4,327

100

(1,646)

2,781

2,781

(30)

-

(1,347)

(1,246)

158

1. 

2. 

Derecognition of the right-of-use asset is as a result of entering into a finance sub-lease for 100% of the floor space in Harrington Street office.

Termination of phone leases relating to Harrington Street office.

74 FINANCIAL STATEMENTS 

 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Amounts recognised in profit and loss

Variable lease expense

Interest on lease liabilities

Loss from sub-leasing Harrington Street office1

Loss from terminating phone leases relating to Harrington Street office1

1. 

Losses are included in other expenses in the statement of profit and loss.

CONSOLIDATED GROUP

2021

$’000

2020

$’000

132

166

167

18

279

249

-

-

Amounts recognised in statement of cash flows

CONSOLIDATED GROUP

Interest on lease liabilities

Principal element of lease payments

Total cash flow for leases

Leases as lessor

2021

$’000

166

1,661

1,827

2020

$’000

249

1,610

1,859

During the year, the Group subleased the office space for Harrington Street for the remaining term 
of the lease. There were no other factors suggesting that Incentiapay Limited has retained significant 
risks and rewards associated with the term of the office space for the remaining 2 years 5 months. As a 
result, the Group has derecognised the whole of the right-of-use asset relating to the remaining period, 
recognised the present value of the lease payments as lease receivable under the sub-lease (See note 
8) and the difference was recognised in the profit and loss. The Group received $334 interest income 
relating to subleasing during the reporting period.

As the Group is still responsible for all of the lease payments relating to the head lease, the lease 
liability is still recognised in lease liabilities in note 15.

The following table sets out a maturity analysis of lease receivables, showing the undiscounted lease 
payments to be received after the reporting date.

Not later than 1 year

Between 2 and 3 years

Later than 3 years

Total undiscounted lease receivable

Unearned finance income

Net investment in the lease 

CONSOLIDATED GROUP

2021

$’000

2020

$’000

 443

 461
120  

1,024

(74)

950  

 -

 -

-

-

-

-

75

 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 12 | Property, plant and equipment

Accounting policy

Each class of property, plant and equipment is carried at cost or fair value (as indicated) less, where 
applicable, any accumulated depreciation and impairment losses.

Plant and equipment

Plant and equipment are measured on the cost basis and therefore carried at cost less accumulated 
depreciation and any accumulated impairment. In the event the carrying amount of plant and 
equipment is greater than the estimated recoverable amount, the carrying amount is written down 
immediately to the estimated recoverable amount and impairment losses are recognised either in 
profit or loss or as a revaluation decrease if the impairment losses relate to a revalued asset. A formal 
assessment of recoverable amount is made when impairment indicators are present.

The carrying amount of plant and equipment is reviewed annually by Directors to ensure it is not more 
than the recoverable amount from these assets. The recoverable amount is assessed on the basis of the 
expected net cash flows that will be received from the asset’s employment and subsequent disposal. 
Where material, the expected net cash flows are discounted to their present values in determining 
recoverable amounts. Where it is not possible to estimate the recoverable amount of an individual asset, 
the Group estimates the recoverable amount of the cash-generating unit to which the asset belongs.

The cost of fixed assets constructed within the consolidated group includes the cost of materials, 
direct labour, borrowing costs and an appropriate proportion of fixed and variable overheads.

Subsequent costs are included in the asset’s carrying amount or recognised as a separate asset, as 
appropriate, only when it is probable that future economic benefits associated with the item will flow 
to the Group and the cost of the item can be measured reliably. All other repairs and maintenance are 
recognised as expenses in profit or loss during the financial period in which they are incurred.

Depreciation of plant and equipment

The depreciable amount of all fixed assets including buildings, but excluding freehold land, is 
depreciated on a straight-line basis over the asset’s useful life to the consolidated group. Useful life 
is taken to commence from the time the asset is held ready for use. Leasehold improvements are 
depreciated over the shorter of either the unexpired period of the lease or the estimated useful lives of 
the improvements.

Estimated useful life for each class of depreciable assets are:

CLASS OF FIXED ASSET

ESTIMATED USEFUL LIFE

Leasehold improvements

Plant and equipment

2-4 years 

3-5 years

76 FINANCIAL STATEMENTS 

 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

The assets’ residual values and useful lives are reviewed, and adjusted if appropriate, at the end of each 
reporting period.

An asset’s carrying amount is written down immediately to its recoverable amount if its carrying 
amount is greater than its estimated recoverable amount.

Gains and losses on disposals are determined by comparing proceeds with the carrying amount. These 
gains and losses are recognised in profit or loss in the period in which they arise. 

Plant and equipment 

At cost

Accumulated depreciation

Total

Leasehold improvements

At cost

Accumulated depreciation

Total

TOTAL PROPERTY, PLANT AND EQUIPMENT

Movements in carrying amounts

CONSOLIDATED GROUP

2021

$’000

2020

$’000

T

874  

(669)

205  

2,090  
(1,484)

606  
811

821

(579)

242

2,090

(1,005)

1,085

1,327

Movements in the carrying amounts for each class of property, plant and equipment between the 
beginning and the end of the current financial year are set out below.

Consolidated Group

Balance as at 1 July 2019

Additions

Reclassified as held for sale

Depreciation expense

BALANCE AS AT 30 JUNE 2020

Balance as at 1 July 2020

Additions

Depreciation expense

BALANCE AS AT 30 JUNE 2021

Plant and 
equipment

Leasehold 
improvements

$’000

$’000

Total

$’000

316

16

-

(90)

242

242

53

(90)

205

2,067

135

(686)

(431)

1,085

1,085

-

(479)

606

2,383

151

(686)

(521)

1,327

1,327

53

(569)

811

77

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 13 | Intangible assets

Accounting policy

Goodwill

Goodwill is carried at cost less any accumulated impairment losses. Goodwill is calculated as the 
excess of the sum of the following items, over the acquisition date fair value of net identifiable assets 
acquired:
• 
•  any non-controlling interest (determined under either the full goodwill or proportionate interest 

the consideration transferred;

method); and
the acquisition date fair value of any previously held equity interest.

• 

The acquisition date fair value of the consideration transferred for a business combination plus the 
acquisition date fair value of any previously held equity interest shall form the cost of the investment in 
the financial statements.

Fair value re-measurements in any pre-existing equity holdings are recognised in the profit or loss in 
the period in which they arise. Where changes in the value of such equity holdings had previously been 
recognised in other comprehensive income, such amounts are recycled to profit or loss.

Goodwill on acquisitions of subsidiaries is included in intangible assets. Goodwill is tested for 
impairment at least annually and/or when other indicators of impairment exist and is allocated to the 
Group’s cash-generating units or groups of cash-generating units, (“CGUs”). These CGUs represent 
the lowest level at which goodwill is monitored but are not larger than an operating segment. Gains 
and losses on the disposal of an entity include the carrying amount of goodwill of the entity that has 
been sold. Changes in the ownership interests in a subsidiary that do not result in a loss of control are 
accounted for as equity transactions and do not affect the carrying amounts of goodwill.

Technology, web development and database assets

Technology and software assets acquired separately are capitalised at cost. Where the technology and 
software asset has been acquired as part of a business acquisition, these assets are recognised at fair 
value as at the date of acquisition. 

Amounts capitalised as part of internally-developed intellectual property include the total cost of any 
external services and labour costs directly attributable to development. Management judgement is 
involved in determining the appropriate internal costs to capitalise and the amounts involved. Research 
costs are expensed as incurred.

The useful lives of these assets are then assessed to be either finite or indefinite. Assets with a finite 
life are amortised over that life with the expense being recognised in the profit and loss. Expenditure 
on the development of technology and software assets are capitalised until the software is ready 
for use and then amortised over their expected useful life of 3 years. The total cost of the “ready for 
use” asset is based on the costs capitalised monthly. Any additional costs capitalised to the “ready 
for use” asset, are only those that will extend future economic benefits, and as such, will attract 
immediate amortisation.

These assets are tested for impairment at least annually as part of the value in use analysis associated 
with the cash-generating unit.

78 FINANCIAL STATEMENTS 

 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Brand names and international rights

The brand names and international rights were acquired in a separate transaction. These assets are 
recognised using the cost model, which requires an intangible asset to be recorded at cost less any 
accumulated amortisation and any accumulated impairment losses.

These intangible assets have been assessed as having an indefinite useful life as neither brand names 
nor international rights are subject to contractual or statutory time limits. There is no foreseeable 
limit to the period over which the asset is expected to generate net cash inflows.  As a result, no 
amortisation will be charged.

These assets are tested for impairment at least annually, either individually or within a cash-generating unit.

Impairment of assets

At the end of each reporting period, the Group assesses whether there is any indication that an asset 
may be impaired. The assessment will include the consideration of external and internal sources 
of information including dividends received from subsidiaries deemed to be out of pre-acquisition 
profits. If such an indication exists, an impairment test is carried out on the asset by comparing the 
recoverable amount of the asset, being the higher of the asset’s fair value less costs to sell and value 
in use, to the asset’s carrying amount. Any excess of the asset’s carrying amount over its recoverable 
amount is recognised immediately in profit or loss, unless the asset is carried at a revalued amount 
in accordance with another Standard (e.g. in accordance with the revaluation model in AASB 116: 
Property, Plant and Equipment). Any impairment loss of a revalued asset is treated as a revaluation 
decrease in accordance with that other Standard.

Where it is not possible to estimate the recoverable amount of an individual asset, the Group estimates 
the recoverable amount of the cash-generating unit to which the asset belongs. IncentiaPay Limited 
manages the Group as one cash-generating unit, being the Entertainment Publications business, and 
all intangibles are associated to this cash-generating unit.

Impairment testing is performed at least annually for goodwill, intangible assets with indefinite lives 
and intangible assets not yet available for use. 

79

INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Goodwill

Cost

Accumulated impairment losses

Total

Technology and software

Cost

Accumulated amortisation and impairment losses

Total

Software under development

Cost

Accumulated amortisation and impairment losses

Total

Purchased brand names and international rights

Cost

Accumulated impairment losses

Total

Other intangibles

Cost

Accumulated amortisation

Total

TOTAL INTANGIBLES

CONSOLIDATED GROUP

2021

$’000

2020

$’000

31,199  

(21,108)

10,091

31,199

(21,108)

10,091

10,200  

9,196

          (8,386)

          (8,000)

1,814  

908

-

908

3,000  
-
3,000  

752

(752)

-

15,813

1,196

100

-

100

3,000

-

3,000

752

(752)

-

14,387

80 FINANCIAL STATEMENTS 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

GOODWILL

TECHNOLOGY  
& SOFTWARE

SOFTWARE 
UNDER 
DEVELOPMENT

BRAND  
NAME &  
INTERNATIONAL  
RIGHTS

OTHER 
INTANGIBLES 

TOTAL

$’000

$’000

$’000

$’000

$’000

$’000

3,000

752

22,507

-

100

-

-

100

100

Balance as at 1 July 2019

13,696

5,059

Additions-internally 
developed

Amortisation charge1

 - 

 - 

Impairment2,3

(3,605)

69

(3,299)

(633)

BALANCE AS AT  
30 JUNE 2020

Balance as at 1 July 
2020

Additions-internally 
developed

Transfers4

Amortisation charge

Impairment

BALANCE AS AT  
30 JUNE 2021

10,091

1,196

10,091

1,196

 - 

-

 - 

-

-

2,854

2,046

(1,428)

-

(2,046)

-

-

 - 

 - 

-

3,000

3,000

 - 

-

 - 

-

-

-

169

(3,299)

(752) 

(4,990)

-

-

-

-

-

- 

-

14,387

14,387

2,854

-

(1,428)

-

15,813

10,091

1,814

908

3,000

1. 

During the prior year, The Group re-assessed the useful life of the software intangible asset, largely comprising costs associated with 
capitalised web development, as a result, the Group has written down the value of the existing platform as it determined the effective life 
was shorter than previously estimated. Amortisation has been accelerated to reflect this, resulting in the asset being fully written down by 31 
December 2020. During the year, the Group moved to a new platform supporting a new application and website.

2.  During the prior year, as a result of the Group’s decision to seek expressions of interest with respect to Entertainment Digital business assets, 

it was assessed that the assets would not produce any future economic benefits to the Group, as such, the assets were impaired to reflect 
an estimate of their fair value less costs of disposal. During the year, Entertainment Digital business assets were sold, as the assets was fully 
amortised and impaired, the net impact of the disposal is zero. 

3.  As at 30 June 2020 the estimated recoverable amounts determined using the method outlined below were found to be less than the carrying 

4. 

value of the net assets of the cash-generating unit and accordingly, an impairment adjustment on Goodwill was required.
TTPs were allocated to Technology and software when they were in a condition for use as per the expectations of management. These costs 
included estimates covering the amount of time resources were allocated to key project components. They were amortised in accordance 
with the company accounting policies.

Current market conditions brought on by COVID-19, has triggered an assessment whether the carrying 
value of the Groups’ goodwill and other non-current assets may be impaired. 

The recoverable amount of the cash-generating unit is determined based on a value-in-use calculation, 
covering a detailed five-year forecast, followed by an expected perpetuity cash flow for the unit’s 
remaining useful life using the growth rates determined by management. Where appropriate the 
value of any proposed sale of cash-generating units has been considered and the model includes a 
sensitivity analysis allowing for a range of growth rates and changes to the discount rate.

81

 
 
 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

The following assumptions were used in the value-in-use calculations:

Year ended 30 June 2021

2022-2026 

Entertainment 
Publications

GROWTH RATES 
2022-2026

GROWTH RATES
2026 ONWARD1

DISCOUNT RATE/
WEIGHTED AVERAGE
COST OF CAPITAL2

3-10%3

2%

13%

Based on long-term forecasts
Post-tax discount rate

1. 
2. 
3.  Growth rates relate to existing revenue streams. From 2023 financial year, the discounted cash flows assumed new revenue streams 

associated with the next phase of the business transformation, called Seamless Rewards. The growth attributed to this revenue item reflects 
confidence in the planned product and market development strategies.

Year ended 30 June 2020

2021-2025 

Entertainment 
Publications

1. 
2. 

Post-tax Growth rate
Post-tax Discount rate

GROWTH RATES 
2021-2025

GROWTH RATES
2025 ONWARD1

DISCOUNT RATE/
WEIGHTED AVERAGE
COST OF CAPITAL2

2.5-5%

2%

11%

Cash flows used in the value-in-use calculations are based on forecasts produced by management. 
The growth rates are based on a proposed strategic repositioning of the core operations of the 
business focusing on long-term sustainability. Forecasts for 2022 consider the increased level of 
market volatility and uncertainty caused by COVID-19, the technology transformation, opening up of 
the economy, new revenue opportunities, a strategic technology partnership, efficiency savings, and 
enhanced marketing capabilities. The Directors consider these forecasts to reflect the best estimates 
of revenue based on facts and circumstances available as at 30 June 2021. Given the nature of the 
uncertainty associated with the underlying assumptions, any changes over the coming months not 
factored in the cash flow forecasts may result in material changes to the assumptions. 

The key assumptions to which the model is most sensitive include:
•  Forecast Membership revenue and expenditure taking into account the continued impacts of 

COVID-19 and the opening up of the economy from the vaccination program, the cost savings from 
efficiencies, strategic outsourcing;

•  The Company is taking the view that the hospitality and leisure industries will open up in the new 
year with much of Australia returning to what could be considered reasonably normal, with some 
restrictions still in place. This would also see domestic travel returning to regular and consistent 
operating levels. Given this and the information available as at 30 June 2021, it is expected that 
from February 2022 volumes will start recovering with a return to normal sales volumes by June 
2022 and will form the basis for expected growth of existing revenue lines from 2023 onwards. 
Timing may be uncertain, and the model is highly sensitive to the COVID-19 recovery pathway. 
•  The addition of a new revenue stream from 2023 onwards relates to Phase 2 of the transformation 
of the business, called Seamless Rewards. The growth attributed to this revenue item reflects 
confidence in the planned product and market development strategies, and relies on a successful 
launch; and

•  The discount rate of 13% (post tax) and 13% (pre tax).

82 FINANCIAL STATEMENTS 

 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

The Group has performed sensitivity analysis of the reasonably possible changes in the assumptions 
used in the discounted cash flow model, which are detailed in the table below. Based on the sensitivity 
analysis, changes in when the recovery from COVID-19 commences, an increase in the discount rate 
and a reduction and dela in revenue from the new revenue stream will result in the recoverable amount 
equalling the carrying amount. 

Assumption

From

To

COVID-19 recovery 

Commencing February 2022

Commencing July 2022

Growth rates from 2023 - 2026

Discount rate

10%

13%

New revenue stream

Commences 2023

8%

14%

Commences 2024 and is reduced 
revenue by 25%

As at 30 June 2021 the estimated recoverable amounts determined using the method outlined above 
were found to be more than the carrying value of the net assets of the cash-generating unit and 
accordingly, no impairment adjustment was required.

Note 14 | Trade and other payables

Accounting policy

Trade and other payables represent the liabilities for goods and services received by the entity that 
remain unpaid at the end of the reporting period. The balance is recognised as a current liability with 
the amounts normally paid within 60 days of recognition of the liability. The non-current payables are 
amounts not expected to be settled within the next 12 months.

CURRENT

Unsecured liabilities

Trade payables

Other payables and accruals

Litigation claim payables1

TOTAL CURRENT UNSECURED LIABILITIES

CONSOLIDATED GROUP

2021

$’000

2020

$’000

2,903

3,078  

-

5,981

2,359

3,553

323

6,235

1. 

Litigation claim payables relate to various settlement fees incurred during the business restructure process.

83

 
 
 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 15 | Leases

Accounting policy

Lease liabilities are measured on a present value basis. Lease liabilities include the net present value of 
the following lease payments:
•  Fixed payment, less any lease incentives receivable;
•  Amounts expected to be payable by the lessee under residual value guarantees;
•  The exercise price of a purchase option if the lessee is reasonably certain to exercise that option; 

and Payments of penalties for terminating the lease, if the lease term reflects the lessee exercising 
that option.

The lease payments are discounted using the lessee’s incremental borrowing rate of 5.54%, being the 
rate that the lessee would have to pay to borrow the funds necessary to obtain an asset of similar 
value in a similar economic environment with similar terms and conditions.

The Group has elected not to recognise right-of-use assets and lease liabilities for leases of low-value 
assets and short-term leases. The Group recognises the lease payments associated with these leases 
as an expense on a straight-line basis over the lease term.

CURRENT

Lease liabilities

TOTAL CURRENT LEASE LIABILITIES

NON-CURRENT
Lease liabilities

TOTAL NON-CURRENT LEASE LIABILITIES

TOTAL LEASE LIABILITIES

CONSOLIDATED GROU

Balance as at 1 July 2019

Initial recognition of lease liabilities

Interest charges

Repayments (Including interest)

Rent concessions or deferred rents

Balance as at 30 June 2020

Interest charges

Repayments (Including interest)

Rent concessions or deferred rents

BALANCE AS AT 30 JUNE 2021

84 FINANCIAL STATEMENTS 

CONSOLIDATED GROUP

2021

$’000

2020

$’000

1,055

1,055

1,123

1,123

2,178

1,731

1,731

2,158

2,158

3,889

Lease liabilities
$’000

-

5,711

249

(1,859)

(212)

3,889

166

(1,827)

(50)

2,178

 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 16 | Borrowings

Accounting policy

Non-derivative

Non-derivative loans and borrowings are financial liabilities with fixed or determinable payments 
that are not quoted in an active market and are subsequently measured at amortised cost using 
the effective interest rate method. Gains or losses are recognised in profit or loss when the financial 
liability is derecognised.

Amortised cost is calculated as the amount at which the financial liability is measured at initial 
recognition less principal repayments, and adjusted for any cumulative amortisation of the difference 
between that initial amount and the maturity amount calculated using the effective interest method.

The effective interest method is used to allocate interest expense over the relevant period and 
is equivalent to the rate that exactly discounts estimated future cash payments (including fees, 
transaction costs and other premiums or discounts) through the expected life (or when this cannot 
be reliably predicted, the contractual term) of the financial instrument to the net carrying amount of 
the financial liability. Revisions to expected future net cash flows will necessitate an adjustment to the 
carrying amount with a consequential recognition of an income or expense item in profit or loss.

CURRENT

Transformational capital facility

Additional growth capital facility

Interest bearing loan

TOTAL CURRENT BORROWINGS

NON-CURRENT

Additional growth capital facility

NZ Business cashflow loan

TOTAL NON-CURRENT BORROWINGS

TOTAL BORROWINGS

CONSOLIDATED GROUP

2021

$’000

2020

$’000

1,208

2,800

571 

4,579 

-

28

28

4,607

-

-

517 

517 

2,691

-

2,691

3,208

85

 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Interest 
bearing loan

Facility limit

Unused facility

$’000

500

-

Additional 
growth 
operational 
facility

$’000

9,825

803

Transformational  
capital facility

New Gold Coast 
Holdings Loan 
facility

NZ Business
Cashflow 
Loan

$’000

1,200

-

$’000

5,000

5,000

$’000

28

-

Interest rate

10% per annum 10% per annum

12.5% per annum

12.5% per annum 3% per annum1

Line fees

N/A

$9,708 per 
month

$2,000 per month

N/A

A fee of 2% per 
annum accrues 
daily from the 
date of the initial 
drawdown, 
calculated in 
respect of the 
undrawn capital

Maturity date

30/09/2020

31/12/2021

11/02/2022

31/12/2022

16/07/2025

Security

Security over 
all the Group’s 
present and 
future property

Security over 
all the Group’s 
present and 
future property

Unsecured

Second ranking 
security over 
all the Group’s 
present and future 
property

Security over 
all the Group’s 
present and future 
property, the 
security is subject 
to shareholders’ 
approval

Drawn down as 
at 1 July 2020

Drawn down

Interest expenses

Line fees

Interest repaid

Line fees repaid

Loan converted
to equity

Drawn down as 
at 30 JUNE 2021

517

-

54

-

-

-

-

571

2,691

6,099

267

120

-

-

(6,377)

2,800

-

1,199

55

22

(48)

(20)

-

1,208

1. 

3% per annum, no interest charge on the loan if full repayment is made on or before 16 July 2022.

-

-

-

-

-

-

-

-

-

28

-

-

-

-

-

28

Interest bearing loan 

On 9 August 2019 the Group entered into a loan deed with Suzerain for total funding of $19 million to 
support working capital requirements and to restructure the business.

The loan was to be repaid on 30 September 2020 with interest capitalised at 10% per annum. During 
the 2020 AGM, resolutions were passed to enter into a General Security Deed over the assets of 
the Group in the form attached to the Convertible Loan Deed and for the loan to be convertible to 
ordinary shares at the higher of $0.047 per share or 30 days volume weighted average price prior  
to conversion. 

86 FINANCIAL STATEMENTS 

INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Accordingly, $19.3 million including accrued interest of the convertible loan was converted to equity with 
the issuance of 410,643,766 ordinary shares (4.7cent per share) in the Company. $0.5m of the convertible 
loan was left in the loan in which Suzerain had the option to convert up until 30 June 2020. The option 
lapsed as the loan was not converted at 30 June 2020. The balance remaining on this loan is $0.571m 
(Including interest) and will remain as a secured interest-bearing loan until repaid. The Interest-bearing 
loan matured on 30 September 2020 and the updated repayment terms are yet to be agreed. 

Additional growth operational facility

The Group entered into a new Loan Deed with Suzerain on 27 February 2020 for the provision of a 
$5.83 million facility (including associated borrowing costs). Subsequently, Suzerain agreed to increase 
the facility limit of the original loan by $4 million to $9.825 million. During the AGM in December 
2020, the resolutions were passed to enter into a first ranking security deed and for the loan to be 
convertible to ordinary shares at the higher of $0.0275 per share or the volume weighted average price 
of shares traded on ASX during the period 30 trading days and concluding on the trading day before 
the issue date of the relevant shares, plus an additional 20%. 

On 19 January 2021, Suzerain opted to convert $6,376,514 of their convertible loan into 187,544,529 
ordinary shares at $0.034 per share. Suzerain may also give more than one notice to convert.

As disclosed as a subsequent event in note 30; Suzerain opted to convert the remaining amount of 
$3.4m of their convertible loan into 104,939,367 ordinary shares at 3.29c per share, on 20 September 
2021, in accordance with the convertible loan agreement approved by shareholders at the AGM held in 
December 2020.

Transformational capital facility

Skybound Fidelis Investment limited as trustee for the Skybound Fidelis Credit Fund (Skybound) 
(a related entity of Suzerain) provided the Group with a $1.2 million facility for the transformational 
capital expenditures. During the AGM in December 2020, the resolutions were passed to enter into a 
second ranking security deed (ranking behind Suzerain). As at 30 June 2021 this loan facility has been 
fully drawn down. 

New Gold Coast Holdings Loan Facility

New Gold Coast Holdings (NGC)’s, a related party of Suzerain, $5 million Loan facility was approved on 
3 June 2021 and is available for use at balance date. The funds will predominantly be used to expedite 
the development of the company’s technology and customer experience platforms and to provide 
contingent working capital due to seasonal cash inflows. This facility will initially be unsecured with the 
view to obtaining shareholder approval for security at the Company’s next Annual General Meeting, 
anticipated to be held in November 2021.

NZ Business Cashflow Loan

The Group applied for and was granted a one-off loan provided by New Zealand government in July 
2020 to support New Zealand business during the Pandemic.

87

INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 17 | Deferred revenue

Accounting policy

Deferred revenue constitutes contract liabilities under AASB 15, as it relates to performance obligations 
to the Members of Entertainment Publications not yet satisfied. See note 2.

CURRENT

Deferred revenue

TOTAL CURRENT DEFERRED REVENUE

Deferred revenue

TOTAL NON-CURRENT DEFERRED REVENUE

TOTAL DEFERRED REVENUE

CONSOLIDATED GROU

YEAR ENDED 30 JUNE 2020

Balance as at 1 July 2019

Revenue deferred

Revenue recognised

BALANCE AS AT 30 JUNE 2020

YEAR ENDED 30 JUNE 2021

Balance as at 1 July 2020

Revenue deferred

Revenue recognised

BALANCE AS AT 30 JUNE 2021

CONSOLIDATED GROUP

2021

$’000

2020

$’000

4,526

4,526

32

32

4,558

6,219

6,219

350

350

6,569

Deferred Revenue
$’000

21,394

14,768 

(29,593)

6,569

6,569

9,248 

(11,259)

4,558

The contract liabilities primarily relate to cash receipts from Membership sales, for which revenue is 
recognised over time. The reduction in contract liabilities is predominantly due to the impact of the 
COVID-19 pandemic.

88 FINANCIAL STATEMENTS 

 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 18 | Provisions

Accounting policy

Provisions are recognised when the Group has a legal or constructive obligation, as a result of past 
events, for which it is probable that an outflow of economic benefits will result, and that outflow can 
be reliably measured. 

Provisions are measured using the best estimate of the amounts required to settle the obligation at the 
end of the reporting period.

Employee benefits

Short-term employee benefits

Provision is made for the Group’s obligation for short-term employee benefits. Short-term employee 
benefits are benefits (other than termination benefits) that are expected to be settled within 12 months 
after the end of the annual reporting period in which the employees render the related service. These 
benefits include wages, salaries and sick leave. Short-term employee benefits are measured at the 
(undiscounted) amounts expected to be paid when the obligation is settled.

The Group’s obligations for short-term employee benefits are recognised as a component of current 
trade and other payables in the Statement of Financial Position. 

Other long-term employee benefits

Provision is made for employees’ long service leave and annual leave entitlements not expected to 
be settled within 12 months after the end of the annual reporting period in which the employees 
render the related service. Other long-term employee benefits are measured at the present value 
of the expected future payments to be made to employees. Expected future payments incorporate 
anticipated future wage and salary levels, durations of service and employee departures and are 
discounted at rates determined by reference to market yields at the end of the reporting period of 
high quality corporate bonds that have maturity dates that approximate the terms of the obligations. 
Any re-measurements for changes in assumptions of obligations for other long-term employee 
benefits are recognised in profit or loss in the periods in which the changes occur.

The Group’s obligations for long-term employee benefits are presented as non-current provisions in its 
Statement of Financial Position, except where the Group does not have an unconditional right to defer 
settlement for at least 12 months after the end of the reporting period. In this case the obligations are 
presented as current provisions.

Retirement benefits 

All employees of the Australian entities and the majority of employees of foreign subsidiaries in 
the Group receive defined contribution superannuation entitlements, for which the Group pays a 
fixed superannuation contribution based on a percentage of the employee’s ordinary salary. All 
contributions in respect of employees’ defined contribution entitlements are recognised as an expense 
when they become payable. The Group’s obligation with respect to employees’ defined contribution 
entitlements is limited to its obligation for any unpaid superannuation contributions at the end of 
the reporting period. All obligations for unpaid superannuation contributions are measured at the 
(undiscounted) amounts expected to be paid when the obligation is settled and are presented as 
current liabilities in the Group’s Statement of Financial Position.

89

 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Make good provision

The Group is required to restore the leased premises of its offices to their satisfactory condition at 
the end of the respective lease terms. A provision has been recognised for the present value of the 
estimated expenditure required for the restoration. These costs have been capitalised as part of the 
cost of leasehold improvements and are amortised over the shorter of the term of the lease and the 
useful life of the assets.

BALANCE AS AT 30 JUNE 2020

Balance as at 1 July 2020

Additional provisions1

BALANCE AS AT 30 JUNE 2021

1.  Make good provision for occupied premises. The amount was adjusted to the net present value.

ANALYSIS OF TOTAL PROVISIONS  
Current

Make good provision

Employee benefits

Total current provisions

Non-current

Make good provision

Employee benefits

Total non-current provisions

TOTAL PROVISIONS

Make good provision

$’000

128

128

8

136

CONSOLIDATED GROUP

2021

$’000

2020

$’000

63

979

1,042

73

59

132

1,174

-

764

764

128

54

182

946

90 FINANCIAL STATEMENTS 

 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 19 | Issued Capital

Ordinary shares - fully paid on 
issue  

INP has no limit to its authorised 
share capital.

Movements in ordinary share 
capital

Ordinary shares at beginning of 
the year

CONSOLIDATED GROUP

2021
shares

2020 
shares

867,002,904

655,940,612

2021
$’000

122,984

2020
$’000

116,026

Date

Number of 
shares

242,618,274 

Issue price $

$’000

Issues during the year:

1 November 2019

2,678,572  

28 February 2020

410,643,766

Less, costs of issues 

 - 

BALANCE AS AT 30 JUNE 2020 

Ordinary shares at beginning of 
the year

655,940,612 

655,940,612  

Issues during the year:

9 October 20201

3,066,667  

19 October 20202

2 February 20213

20,451,096

187,544,529

Less, costs of issues 

 - 

 BALANCE AS AT 30 JUNE 2021 

867,002,904 

0.28

0.05

- 

0.03

0.03

0.03

- 

96,006 

750

19,300

(30)

116,026 

116,026

92

531

6,377

(42)

122,984 

1.  The Group issued 3,066,667 shares at $0.03 under the employee gift plan on Friday, 9 October 2020. 
2.  The Group issued 20,451,096 shares at $0.026 under the share placement plan on Friday, 16 October 2020. 
3.  On 19 January 2021, Suzerain opted to convert $6,376,514 of their convertible loan into 187,544,529 ordinary shares at $0.034 per share.

Ordinary shares participate in dividends and the proceeds on winding-up of the parent entity in 
proportion to the number of shares held. Shares have no par value.

At shareholders’ meetings each ordinary share is entitled to one vote when a poll is called, otherwise 
each shareholder has one vote on a show of hands.

The entity manages its capital to ensure that it maximises the returns to shareholders as dividends 
and in capital value, whilst maintaining sufficient equity to ensure the Company can meet its business 
development objectives and continue as a going concern. The Group only has ordinary shares on issue 
and is not subject to any externally imposed capital requirements.

Capital is also managed having regard to the Group’s long-term growth requirements.

91

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Performance rights

Movements in performance rights

Performance rights at 1 July 2019

EP PREP wind up

BALANCE AS AT 30 JUNE 2020

Performance rights at 1 July 2020

EP PREP wind up

BALANCE AS AT 30 JUNE 2021 

Number of 
performance rights

2,072,000

(2,072,000)

Issued price $

$

0.875

1,813,000

(1,813,000)

- 

-

-

- 

-

-

-

-

Performance rights were issued to management and employees of Entertainment Publications entities 
in May 2017. The Board, on 22 July 2019 voted to wind up the original performance rights equity plan.

On 29 September 2020, the Board implemented an Employee Gift Plan for all eligible employees 
under section 83A-35 of the Income Tax Assessment Act 1997. The Board accepts, since the onset of 
COVID-19, many staff worked reduced hours or were on reduced salaries. Commensurate with this, the 
Board approved the scheme, and all eligible employees received $1,000 of ordinary shares which were 
issued from the Company’s placement capacity.

The Board also implemented a Loan Funded Share Scheme being a three-year long-term incentive plan 
for the CEO and COO, which will vest over a three-year period. Vesting conditions relate to achieving 
the FY2021 Board approved budget, and for the FY2022 and FY2023 financial years, will vest where 
the share price is greater than $0.10 and $0.15, respectively. Shareholder approval was granted at the 
AGM held on 16 December 2020. Refer to note 20 for further details. 

Additionally, the Board implemented an Employee Share Scheme for senior management and executive 
directors, will result in shares being issued into a trust controlled by the Company. Maximum number of 
performance rights to be issued under the plan is 7,500,000. These shares will be issued in 4 tranches 
and will be subject to the same vesting hurdles as those applicable to tranches 2 – 5 under the LFS 
scheme and detailed in note 20.  No shares were issued under this scheme during the financial year.

Note 20 | Reserves

Accounting policy

Share based payments

The fair value of unissued ordinary shares granted is recognised as a benefit expense with a 
corresponding increase in equity. The fair value is measured at grant date and recognised over the 
period during which the recipients become unconditionally entitled to the equity-based incentive.

Upon the issue of shares, the balance of the share based payments reserve relating to those equity-
based incentives are transferred to share capital.

Shares issued under the loan funded share scheme is accounted for as a substance option and share 
based payments were measured using a Monte Carlo simulation model.

92 FINANCIAL STATEMENTS 

 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Foreign currency translation 

Exchange differences arising on translation of the foreign controlled entity are recognised in other 
comprehensive income as a foreign currency translation reserve. The cumulative amount is reclassified 
to profit or loss when the net investment is disposed.

Balance as at 1 July 2019

Amortised during the period

Unvested during the period1

Movement during the period

BALANCE AS AT 30 JUNE 2020

Balance as at 1 July 2020

Amortised during the period2

Unvested during the period

Movement during the period

BALANCE AS AT 30 JUNE 2021

CONSOLIDATED GROUP

SHARE BASED 
PAYMENTS 
RESERVE

FOREIGN 
CURRENCY 
TRANSLATION 
RESERVE

TOTAL

$’000

$’000

$’000

730

-

(730)

 - 

-

-

362

-

-

362

406

-

-

(29)

377

377

-

-

(6)

371

1,136

-

(730)

(29) 

377

377

362

-

(6) 

733

1. 

Performance rights were issued to management and employees of Entertainment Publications entities in May 2017. The Board, on 22 July 
2019, voted to wind up the original performance rights equity plan and replaced it with a new broad-based employee share equity plan. The 
share based payment reserve relating to these Performance rights was reversed to reflect the wind up in the prior year. 

2.  During the period, the Group issued 38,771,277 shares at $0.03 under its loan funded share plan approved by shareholders during the Annual 
General Meeting “AGM” in December 2020. These shares have been issued to Ben Newling and Henry Jones who are key management 
personnel of the Group. The loan funded shares are issued through a series of 5 tranches for each respective person which include market and 
non-market conditions. 

Share based payments - Loan funded shares

As at 30 June 2021, there were 38,771,277 shares issued to key management personnel as part of Loan 
Funded Share (LFS) arrangements approved by shareholders at the AGM in December 2020.  
The terms of the current LFS arrangements can be summarised as follows: 
1. 

IncentiaPay provides its key executives, (‘the executive’) with a loan to purchase an agreed number 
of IncentiaPay shares at an issue price based on the 5-day Volume Weighted Average Price 
(VWAP) immediately before issue date; 
If there is an outstanding amount owing under the Loan, all dividends declared and paid with 
respect to the shares (after deduction for tax payable in relation to those dividends) shall be 
applied to repaying the Loan, therefore the executives shall have no right to receive those 
dividends;

2. 

3.  The loan provided is interest free and limited recourse, such that the executive has the option to 

either repay the loan or return the shares at the loan repayment date, being 30 business days after 
the last vesting date; 

4.  Vesting conditions apply to each executive’s shares, being related to time, meeting budgeted 

targets, and share price hurdles, and are outlined in table below; 

5.  Vesting of each tranche is subject to the continued employment of the Executive up to the relevant 

date on which the vesting conditions are tested;

93

 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

6.  The Board will retain a broad discretion to determine or vary any vesting conditions if they 

consider that the commercial performance and circumstances of the Company justify that variation 
or waiver;

7.  Any unvested loan funded shares that do not meet their vesting conditions (after rollover, 
if applicable) will cease to become eligible to become vested loan funded shares and will 
be cancelled, bought-back or transferred to a third party nominated by the Board on terms 
determined by the Board in its sole discretion; and

8.  Prior to the shares becoming unencumbered, the executive is required to repay the loan.

The 38,771,227 restricted fully paid ordinary shares were issued under the LFS on 9 October 2020 as follows:

Under the applicable accounting standards, the LFS shares are accounted for as options, which give 
rise to share based payments.

KMP

Henry Jones

Ben Newling

Total

Held at  
1 July 2020

Granted

Expired

-

-

-

27,186,234

11,585,043

38,771,277

Held at  
30 June 2021

27,186,234

11,585,043

Vested and 
exercisable at  
30 June 2021

3,573,220

1,522,679

38,771,277

5,095,899

-

-

-

Details of options issued to key management personnel as part of compensation during the year and 
their terms as at 30 June 2021 are set out below:

Henry Jones

Ben Newling

Total Shares

Tranche

No. of 
options

Issued Value  
$

No. Vested and 
Exercisable 30 June 
2021

Fair Value 
of Options
$

1

2

3

4

5

1

2

3

4

5

2,640,000

52,531

2,640,000

52,531

4,986,667

4,986,667

4,986,667

9,586,234

27,186,234

1,125,000

2,125,000

2,125,000

2,125,000

4,085,043

11,585,043

38,771,277

-1

149,626

96,615

162,733

461,505

22,386

-1

63,761

41,171

69,346

196,664

658,169

-1

-2

-3

-

53,874

25,731

933,220

121,903

3,573,220

254,903

1,125,000

22,386

-1

-2

-3

397,679

-

22,957

10,965

51,947

1,522,679

108,255

5,095,899

362,294

Shares will be carried over to Tranche 3 as vesting condition not satisfied.

1. 
2.  Where the vesting price hurdle condition is not satisfied, tranche 2 shares will expire and only tranche 3 shares will roll-over to tranche 4.
3.  Where the vesting price hurdle condition is not satisfied, tranche 3 and 4 shares will expire and will not be eligible for vesting.
4. 
5. 

Expiry date for these options is the last vesting date for tranche 5, being 31 October 2023.  
Tranche 1 is not linked to performance conditions as it reflects retrospective outcomes already achieved during the set up and establishment 
of the scheme.

94 FINANCIAL STATEMENTS 

INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

The fair value of the loan funded shares has been determined using a Monte Carlo simulation model 
which includes the following inputs:

Grant date

Vesting date

Maturity date

Tranche 1

Tranche 2

Tranche 3

Tranche 4

Tranche 5

9-Oct-20

9-Oct-20

9-Oct-20

9-Oct-20

9-Oct-20

9-Oct-20

30-Jun-21

30-Sep-21

30-Sep-23

31-Oct-23

31-Oct-23

31-Oct-23

31-Oct-23

31-Oct-23

31-Oct-23

Share price at grant date

0.029

Dividend yield

Volatility1

0%

114%

Risk free rate/G Bond rate

0.138

Vesting condition

Grant date

0.029

0%

114%

0.138

0.029

0%

114%

0.138

0.029

0%

114%

0.138

0.029

0%

114%

0.138

Budget FY 
2021

Share price 
hurdle of $0.10

Share price 
hurdle of $0.15

Proportion of 
the Suzerain 
convertible 
loan converted 
into shares 
vested in 
tranches 1 to 4.

1. 

Volatility is based on 3 years historical data adjusted from 6 December 2018 to 11 February 2019 due to specific events relating to the sale of 
business assets.

95

INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 21 | Key Management Personnel compensation

The total remuneration paid to KMP of the Group during the year was as follows:

CONSOLIDATED GROUP

2021

$’000

2020

$’000

826

40

-

362

1,228

904

42

338

-

1,284

CONSOLIDATED GROUP

2021

$’000

2020

$’000

257

12

2

271

294

81

1

376

Short-term employee benefits

Post-employment benefits

Long-term benefits

Share based payments1

TOTAL KMP COMPENSATION

1. 

Refer to note 20 for details.

Note 22 | Auditor’s remuneration

Auditing or reviewing the financial statements

Taxation services - compliance

Other services

TOTAL 

96 FINANCIAL STATEMENTS 

 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 23 | Interests in subsidiaries and business combinations

The subsidiaries listed below have share capital consisting solely of ordinary shares which are held 
directly by the Group. The proportion of ownership interests held equals the voting rights held by the 
Group. Each subsidiary’s principal place of business also reflects its country of incorporation.

Name of entity

a) Information about Principal Subsidiaries

Entertainment Publications of Australia  
Pty Ltd

Entertainment Publications Ltd

Entertainment Digital Pty Ltd  
(previously MobileDEN Pty Ltd)

Entertainment Trus Co Pty Ltd¹

OWNERSHIP INTEREST  
HELD BY THE GROUP

Principal place  
of business

2021
%

2020
%

Australia

New Zealand

Australia

Australia

100  

100  

100  

100  

100

100

100

100

1. 

The Employee share plan trust (“ESP”) was established on 24 April 2020 to provide benefits to current employees, directors and contractors 
(“the Beneficiaries”). Under the employee shares scheme, the trustee, Entertainment Trus Co Pty Ltd will purchases the Company’s shares 
currently held under the previous directors. The shares will be held until the vesting day for the benefit of the Beneficiaries, in such numbers 
or proportions that the trustee deem reasonable. 

Subsidiary financial statements used in the preparation of these consolidated financial statements have 
also been prepared as at the same reporting date as the Group’s financial statements, using the same 
accounting policies. There are no significant restrictions over the Group’s ability to access or use the 
assets and settle liabilities of the Group.

97

INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 24 | Parent company information

a)    Information relating to IncentiaPay Limited (the Parent Entity):

STATEMENT OF PROFIT OR LOSS AND OTHER  
COMPREHENSIVE INCOME

Total loss

TOTAL COMPREHENSIVE INCOME

STATEMENT OF FINANCIAL POSITION 

Assets

Current assets

Non-current assets

TOTAL ASSETS

Liabilities

Current liabilities 

Non-current liabilities 

TOTAL LIABILITIES

Equity

Issued capital 

Reserves

Accumulated losses

TOTAL EQUITY

2021

$’000

2020

$’000

(6,726)

(6,726)

(15,508)

(15,508)

1,562

21,779

23,341 

8,522

1,255

9,777 

122,983

345

(109,764)

13,564

1,724

23,253

24,977 

2,648

9,341

11,989

116,026

-

(103,038)

12,988

Details of the contingent assets and liabilities of the Group are detailed in note 27. Details of the 
contractual commitments are detailed in note 26.

Deed of cross guarantee 

IncentiaPay Limited, Entertainment Publications of Australia Pty Ltd and Entertainment Digital Pty 
Ltd are parties to a deed of cross guarantee under which each company guarantees the debts of the 
others. By entering into the deed, the wholly owned entities have been relieved from the requirement 
to prepare a financial report and directors’ report under ASIC Corporations (Wholly owned 
Companies) Instrument 2016/785.

98 FINANCIAL STATEMENTS 

INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Set out below is a consolidated balance sheet as of 30 June 2021 of the parties to the Deed of Cross 
Guarantee.

ASSETS 
Current assets

Cash and cash equivalents

Trade and other receivables

Inventories

Other assets 

Total current assets

Non-current assets

Trade and other receivables

Property, plant and equipment 

Right-of-use asset

Intangible assets

Total non-current assets

TOTAL ASSETS

LIABILITIES

Current liabilities 

Trade and other payables 

Lease liabilities

Borrowings

Deferred revenue

Provisions 

Total current liabilities

Non-current liabilities 

Trade and other payables 

Lease liabilities

Borrowings

Deferred revenue

Provisions

Total non-current liabilities

TOTAL LIABILITIES

NET ASSETS

EQUITY

Issued capital 

Reserves

Retained earnings 

TOTAL EQUITY

2021

$’000

2020

$’000

2,420  

940

120

1,761

5,241

523

792

134

15,813

17,262

22,503

5,373

1,081

4,552

3,716

1,103

15,825

1,352

1,072

28

32

59

2,543

18,368  

4,135

122,983

687

(119,535)

4,135

4,394

924

100

1,961

7,379

-

1,252

2,564

14,387

18,203

25,582

5,727

1,542

517

5,174

728

13,688

1,725

2,124

2,691

350

52

6,942

20,630

4,952

116,026

322

(111,396)

4,952

See note 25 for the Consolidated Statement of Profit or Loss for the year ended 30 June 2021 of the 
parties to the Deed of Cross Guarantee. All entities incorporated in Australia are the parties to the 
Deed of Cross Guarantee.

99

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 25 | Segment information

Accounting policy

Reportable segments are identified on the basis of internal reports on the business units of the Group 
that are regularly reviewed by the Board of Directors in order to allocate resources to the segment 
and assess its performance. IncentiaPay Limited manages the Group as one segment, being the 
Entertainment Publications business. The geographic information presented in the table below is 
included to facilitate a better understanding of Entertainment’s geographic footprint, however, is not 
regularly monitored or reviewed by management as separate segments. 

Geographical location

The profit and loss, excluding revenue from discontinued operations, attributable to external customers 
is disclosed below based on the country in which the revenue is derived and billed.

YEAR ENDED 30 JUNE 2021

Revenue

AUSTRALIA
$’000

NEW ZEALAND
$’000

TOTAL
$’000

Revenue from Contracts with customers  

17,321

1,925

19,246

Profit on sale of assets

Government assistance

Interest

Total Revenue 

Expenses

Direct expenses of providing services

Employee expenses

Depreciation and amortisation

Impairments

Interest

Other expenses

Total expenses

Segment profit before tax

52

112

10

15

-

-

67

112

10

17,495

1,940

19,435

(8,484)

(8,643)

(3,096)

-

(758)

(4,650)

(25,631)

(8,136)

(447)

(807)

(248)

-

(36)

(854)

(2,392)

(452)

(8,931)

(9,450)

(3,344)

-

(794)

(5,504)

(28,025)

(8,588)

Segment total assets

22,501

1,155

23,656

Segment total non-current assets

17,261

44

17,305

Segment total liabilities

17,017

1,481

18,498

100 FINANCIAL STATEMENTS 

 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

YEAR ENDED 30 JUNE 2020

Revenue

Revenue from Contracts with customers  

Government assistance

Total revenue 

Expenses

Direct expenses of providing services

Employee expenses

Depreciation and amortisation 

Impairments

Interest

Other expenses

Total expenses

Segment profit before tax

AUSTRALIA
$’000

NEW ZEALAND
$’000

TOTAL
$’000

37,464

150

37,614

(21,765)

(16,020)

(5,155)

(4,990)

(1,277)

(10,276)

(59,483)

(21,869)

4,591

-

4,591

(2,172)

(960)

(311)

-

(18)

(206)

(3,667)

924

42,055

150

42,205

(23,937)

(16,980)

(5,466)

(4,990)

(1,295)

(10,482)

(63,150)

(20,945)

Segment total assets

25,583

1,696

27,279

Segment total non-current assets

18,167

292

18,495

Segment total liabilities

19,037

1,996

21,033

Major customers

The Group has no major customers with all customers contributing small balances to revenues.

101

 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 26 | Capital commitments

Capital Commitments

No capital commitments as at 30 June 2021. 

Note 27 | Contingent liabilities and contingent assets

Security deposit

The parent entity has given the following guarantees as at 30 June 2021:
• 
• 
• 

Lease of the Sydney office space, $0.7m.
Guarantee for credit cards facility, $0.1m.
Letter of credit for payroll payment facility, $0.1m.

Note 28 | Financial risk management

Accounting policy

The Group’s financial instruments consist mainly of deposits with banks, accounts receivable and 
payable, loans to and from subsidiaries and leases.

The totals for each category of financial instruments, measured in accordance with AASB 9: Financial 
Instruments as detailed in the accounting policies to these financial statements, are as follows:

FINANCIAL ASSETS

Cash and cash equivalents

Trade and other receivables

Other current assets

TOTAL FINANCIAL ASSETS

FINANCIAL LIABILITIES

Trade and other payables

Lease liabilities

Borrowings

TOTAL FINANCIAL LIABILITIES

102 FINANCIAL STATEMENTS 

CONSOLIDATED GROUP

2021

$’000

2020

$’000

3,228 

1,523

855

5,606  

5,981

2,178

4,607

12,766  

5,307 

992

1,018

7,317

6,235

3,889

3,208

13,332

 
 
 
 
 
 
 
 
 
 
MATURITY 
ANALYSIS

FINANCIAL 
ASSETS

Cash

Trade debtors

Other current 
assets

FINANCIAL 
LIABILITIES

Trade and other 
payables

INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Financial risk management policies

Senior management meet on a regular basis to review currency and interest rate exposure and to 
evaluate treasury management strategies where relevant, in the context of the most recent economic 
conditions and forecasts.   

The overall risk management strategy seeks to assist the consolidated Group in meeting its financial 
targets, while minimising potential adverse effects on financial performance. Its functions include the 
review of the use credit risk policies and future cash flow requirements.

The following are the remaining contractual maturities of financial liabilities at the reporting date. The 
amounts are gross and undiscounted, and include contractual liabilities interest payments and exclude 
the impact of netting agreements.

CONTRACTUAL CASH FLOWS

2021
Carrying 
value
$’000

2020
Carrying 
value
$’000

Within 1 year

 1- 5 years

> 5 years

Total

2021 

2020 

2021 

2020 

2021 

2020 

2021 

2020 

$’000

$’000

$’000

$’000

$’000

$’000

$’000

$’000

3,228

1,523

5,307

992

3,228

1,035

5,307

992

855

1,018

-

-

 -

488

855

 -

 -

1,018

(5,981)

(6,235)

(5,981)

(6,235)

- 

- 

Lease liabilities

(2,178)

(4,205)

(1,055)

(1,888)

(1,261)

(2,317)

Borrowings                             

(4,607)

(3,208)

(4,716)

(517)

(28)

(2,691)

 -

 -

 -

 -

-

 -

 -

 -

 -

 -

-

 -

3,228

1,523

5,307

992

855

1,018

(5,981)

(6,235)

(2,316)

(4,205)

(4,744)

(3,208)

Accounting classifications and fair values

The following table shows the carrying amounts and fair values of financial assets and financial 
liabilities, including their levels in the fair value hierarchy. It does not include fair value information for 
financial assets and financial liabilities not measured at fair value if the carrying amount is a reasonable 
approximation of fair value.

103

 
 
 
 
 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

30 June 2021

Assets and 
liabilities 
not at fair 
value

Assets and 
liabilities 
at fair 
value

Assets 
and 
liabilities 
at 
carrying 
value

Fair value

$’000

$’000

$’000

Level 1

$’000

Level 2

Level 3

$’000

$’000

Total

$’000

Financial assets

Cash

Trade debtors

Other receivables

Other current assets

Financial liabilities

Trade and other 
payables

3,228

500

1,023

855

3,228

500

1,023

855

(5,981)

(5,981)

Lease liabilities

(2,178)

(2,178)

Borrowings                             

(4,607)

(4,607)

-

-

-

-

-

-

-

 -

 -

 -

-

 -

-

 -

 -

 -

 -

-

 -

-

 -

-

-

-

-

-

-

-

3,228

500

1,023

855

(5,981)

(2,178)

(4,607)

30 June 2020

Assets and 
liabilities 
not at fair 
value

Assets and 
liabilities 
at fair 
value

Assets 
and 
liabilities 
at 
carrying 
value

Fair value

$’000

$’000

$’000

$’000

$’000

$’000

$’000

Level 1

Level 2

Level 3

Total

Financial assets

Cash

Trade debtors

Other receivables

Other current assets

Financial liabilities

Trade and other 
payables

5,307

5,307

629

363

1,018

629

363

1,018

(6,235)

(6,235)

Lease liabilities

(3,889)

Borrowings                             

(3,208)

(3,889)

(3,208)

-

-

-

-

-

-

-

 -

 -

 -

-

 -

-

 -

 -

 -

 -

-

 -

-

 -

-

-

-

-

-

-

-

5,307

629

363

1,018

(6,235)

(3,889)

(3,208)

104 FINANCIAL STATEMENTS 

 
 
 
 
 
 
 
 
 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Recognised fair value measurements

The fair value of financial instruments that are not traded in an active market is determined using 
valuation techniques which maximise the use of observable market data and rely as little as possible 
on entity-specific estimates. If all significant inputs required to fair value an instrument are observable, 
the instrument is included in level 2.

Valuation techniques used to determine fair values

When measuring the fair value of an asset or a liability, the Group uses observable market data as far 
as possible. Fair values are categorised into different levels in a fair value hierarchy based on the inputs 
used in the valuation techniques as follows.

•  Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities.
•  Level 2: inputs other than quoted prices included in Level 1 that are observable for the asset or 

liability, either directly (i.e. as prices) or indirectly (i.e. derived from prices).

•  Level 3: inputs for the asset or liability that are not based on observable market data (unobservable 

inputs).

Specific financial risk exposures and management

The main risks the Group is exposed to through its financial instruments are credit risk, liquidity risk 
and market risk consisting of interest rate risk and foreign currency risk.

Market risk

a. Credit risk

Exposure to credit risk relating to financial assets arises from the potential non-performance by 
customers of contract obligations that could lead to a financial loss to the Group. 

i. Risk management

Credit risk is managed through the maintenance of systems for the approval, granting and renewal 
of credit limits, regular monitoring of exposures against such limits and monitoring of the financial 
stability of significant customers, ensuring to the extent possible that customers to transactions are of 
sound credit worthiness. Such monitoring is used in assessing receivables for impairment. Depending 
on the division within the Group, credit terms are generally 14 to 30 days from the invoice date.

The maximum exposure to credit risk by class of recognised financial assets at the end of the reporting 
period excluding the value of any collateral or other security held, is equivalent to the carrying amount 
and classification of those financial assets (net of any provisions) as presented in the statement of 
financial position.

The Group has no significant concentrations of credit risk with any single customer or group of 
customers. $15m of the revenue in note 2 is from Memberships and gift cards sales, they are cash on 
delivery, therefore, the Group has no significant credit risk.

COVID-19 impacts have increased the possibility of non-performance by customers, in particularly, 
customers operating within the travel and leisure sector. The Group started engaging with their 
customers since the start of the pandemic, providing discount to the existing debts or assisting 
customers with new sales opportunities. As the revenue from travel and leisure was $0.67m which was 
only 3% of the total revenue for the financial year, there is no significant credit risk.

105

 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

ii. Impairment of financial assets

The Group has trade and other receivables that are subject to the expected credit loss model. Trade 
and other receivables that are neither past due nor impaired are considered to be of high credit 
quality. Aggregates of such amounts are detailed in note 8. While cash and cash equivalents are also 
subject to the impairment requirements of AASB 9, the identified impairment loss was immaterial 
because the Group deals with reputable banks with high credit ratings.

The major customers of trade and other receivables have not been identified as having a higher 
impairment risk profile as management believe they have not been as impacted by COVID 19.

Trade and other receivables

The Group applies the AASB 9 simplified approach to measuring expected credit losses which uses a 
lifetime expected loss allowance for all trade receivables. See note 8.

b. Liquidity risk

Included in the $4.7m disclosed in the 2021 borrowings time band is $4.7m which is ‘within 1 year’, the 
loan is required to be repaid by the maturity date. See note 16. Management monitors rolling forecasts 
of the Group’s liquidity reserve and cash and cash equivalents on the basis of expected cash flows.

Liquidity risk arises from the possibility that the Group might encounter difficulty in settling its debts 
or otherwise meeting its obligations related to financial liabilities. The Group manages this risk through 
the following mechanisms:

•  preparing forward-looking cash flow analyses in relation to its operating, investing and financing 

activities

•  monitoring undrawn credit facilities;
•  obtaining funding from major financial institutions;
•  maintaining a reputable credit profile;
•  managing credit risk related to financial assets;
•  only investing surplus cash with major financial institutions; and
•  comparing the maturity profile of financial liabilities with the realisation profile of financial assets.

i. Financing arrangements

New Gold Coast Holdings, an associate of Suzerain has provided the Group with an additional $5 
million loan facility which has been approved during the financial year and is available at year end. The 
funds will be used to enhance the Group’s technology capabilities and customer experience platforms 
and does not need shareholders’ approval to access. The facility will initially be unsecured with the 
view to obtaining shareholder approval for security at the Company’s next Annual General Meeting, 
anticipated to be held in November 2021. See note 16 for more details.

ii. Maturities of financial liabilities

Interest bearing loan

As at 30 June 2021, the interest bearing loan with Suzerain will mature on 30 September 2021. See 
note 16. 

Additional growth operational facility

As at 30 June 2021, the additional growth capital facility with Suzerain will mature on 31 December 
2021. See note 16.

106 FINANCIAL STATEMENTS 

INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Transformational capital facility

As at 30 June 2021, the Transformational capital facility with Skybound will mature on 11 February 
2022. See note 16.

New Gold Coast Holdings Loan facility

As at 30 June 2021, the loan facility with New Gold Coast Holdings will mature on 31 December 2022. 
There was no draw down as at 30 June 2021. See note 16.

c. Foreign exchange risk

The Group is exposed to foreign currency risk on the sale of Memberships and other fee income from 
foreign entities and on the translation of its foreign subsidiaries. Senior management has not hedged 
foreign currency transactions as at 30 June 2021 as $1.9m of total revenue is in NZD and the foreign 
currency fluctuation between AUD and NZD is historically insignificant at 0.5% during the year. Foreign 
exchange risk was therefore, considered insignificant. Senior management continue to evaluate this 
risk on an ongoing basis.

The exposure to foreign currency risk at the end of the reporting period, expressed in Australian dollar, 
was as follows:

Trade debtors

Trade payables

2021

NZD

$’000

31

(180)

2020

NZD

$’000

73

(91)

At the end of the financial year, the effect on profit and equity as a result of changes in the foreign 
exchange rate with all other variables remaining constant would be as follows:

Year ended 30 June 2021

+/- 0.5% in foreign exchange rates

Year ended 30 June 2020

+/- 0.5% in foreign exchange rates

d. Interest rate risk

Profit

$’000

13

46

Equity 

$’000

51

117

The interest rate relating to the borrowings with Suzerain is capitalised at a fixed rate of 10% per 
annum and repayable by 30 September 2020 and 31 December 2021.

Interest relating to the borrowings with Skybound is paid monthly at a fixed rate of 12.5%.

107

 
 
 
 
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Note 29 | Related party transactions

Key Management Personnel

Any persons having authority and responsibility for planning, directing and controlling the activities of 
the entity, directly or indirectly, including any Director (whether Executive or otherwise) of that entity, 
are considered key management personnel.

During the year certain remuneration entitlements of executive and non-executive directors were paid, 
upon request of the directors, to related entities or associates of those Directors. 

See note 21 for the value of the related party transactions above and remuneration report.

Other related parties

Other related parties include entities controlled by the Company and entities over which key 
management personnel have joint control. Amounts disclosed in note 21 includes transactions with 
associated entities of key management personnel.

Transactions between related parties are on normal commercial terms and conditions that are no more 
favourable than those available to other parties unless otherwise stated.

The following transactions occurred with related parties controlled by key management personnel:

Sales of goods and services
Membership subscriptions1

Enterprise sales2

Purchases of services

Rent3

Customer service4

IT Services5

CONSOLIDATED GROUP

2021

$’000

2020

$’000

44

92

13

324

-

-

-

-

339

96

1.  Sale of Entertainment Memberships to Fair Go Finance, a controlled entity of Skybound. 
2.  Enterprise sales to NobleOak Life Insurance, an entity related to Stephen Harrison, the Chairman of the Group.  
3.  Gold Coast office space provided by Leisurecom Group Pty Ltd, a controlled entity of Suzerain.
4.  Customer service provided by Leisurecom Group Pty Ltd, a controlled entity of Suzerain.
5.  Technology consultancy services with Fintech Services (AUST) Pty Ltd, a related party due to common directors Dean Palmer and Jeremy Thorpe.

108 FINANCIAL STATEMENTS 

  
INCENTIAPAY LTD AND CONTROLLED ENTITIES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021

Outstanding balances arising from sales/purchases of goods and services:

Current payables

Leisurecom Group Pty Ltd

CONSOLIDATED GROUP

2021

$’000

2020

$’000

29

-

Transactions between the Company and controlled entities include loans, management fees and 
interest. These are eliminated on consolidation. 

Suzerain, Skybound and NGC, related parties to Jeremy Thorpe (Director) and Dean Palmer (Director), 
have provided a total of $16.5m loan facilities to the Group. During the period, the Group drew down 
$7.3m of the line of credit facility. See note 16 for additional detail.

Note 30 | Events after the reporting period

COVID-19 

Conditions affecting the macro economic environment and the uncertainty brought on by the 
COVID-19 pandemic continues after 30 June 2021, and given the nature of the pandemic, the term of 
this impact is unknown. The Group will continue to monitor the impacts associated with the pandemic, 
with a view to take appropriate and timely action. 

Conversion of Convertible Loan

On 20 September 2021, Suzerain opted to convert the remaining amount of $3.4m of their convertible 
loan into 104,939,367 ordinary shares at 3.29c per share, in accordance with the convertible loan 
agreement approved by shareholders at the AGM held in December 2020.

109

 
 
DECLARATION

5010DIRECTORS’

110

110DIRECTORS’ 
DECLARATION

In accordance with a resolution of the Directors of IncentiaPay Ltd, the Directors of the 

Company declare that:

The financial statements and notes, as set out on pages 46 to 109, are in accordance with 
the Corporations Act 2001 and:

a)  Comply with Australian Accounting Standards, which, as stated in the notes to 
the financial statements, constitutes compliance with International Financial 
Reporting Standards (IFRS); and,

b)  Give a true and fair view of the financial position as at 30 June 2021 and of the 

performance for the year ended on that date of the consolidated Group.

In the Directors’ opinion there are reasonable grounds to believe that the Company will 
be able to pay its debts as and when they become due and payable, and the Directors 
have been given the declarations required by s295A of the Corporations Act 2001 from 
the Chief Executive Officer and Chief Operating Officer.

S T E P H E N   H A R R I S O N
C H A I R M A N

IncentiaPay Limited    ABN 43 167 603 992
Level 5, 68 Harrington Street, The Rocks 2000 NSW
 p | +61 2 8256 5300 | e | info@incentiapay.com
www.incentiapay.com

111

10

 
AUDITOR’S
REPORT

5011INDEPENDENT

112

112INDEPENDENT AUDITOR’S 
REPORTS 

Independent Auditor’s Report 

To the shareholders of IncentiaPay Limited 

Report on the audit of the Financial Report 

Opinion 

We have audited the Financial Report 
of IncentiaPay Limited (the Company). 

In our opinion, the accompanying 
Financial Report of the Company is in 
accordance with the Corporations Act 
2001, including:  

•  giving a true and fair view of the 

Group’s financial position as at 30 
June 2021 and of its financial 
performance for the year ended on 
that date; and 

The Financial Report comprises:  

•  Consolidated statement of financial position as at 

30 June 2021; 

•  Consolidated statement of profit or loss and other 
comprehensive income, Consolidated statement 
of changes in equity, and Consolidated statement 
of cash flows for the year then ended; 

•  Notes including a summary of significant 

accounting policies 

•  Directors’ Declaration. 

• 

complying with Australian 
Accounting Standards and the 
Corporations Regulations 2001. 

The Group consists of the Company and the entities 
it controlled at the year-end or from time to time 
during the financial year. 

Basis for opinion 

We conducted our audit in accordance with Australian Auditing Standards. We believe that the 
audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 

Our responsibilities under those standards are further described in the Auditor’s responsibilities 
for the audit of the Financial Report section of our report.  

We are independent of the Group in accordance with the Corporations Act 2001 and the ethical 
requirements of the Accounting Professional and Ethical Standards Board’s APES 110 Code of 
Ethics for Professional Accountants (including Independence Standards) (the Code) that are 
relevant to our audit of the Financial Report in Australia. We have fulfilled our other ethical 
responsibilities in accordance with the Code.  

1 
KPMG, an Australian partnership and a member firm of the KPMG global organisation of independent member firms affiliated 
with KPMG International Limited, a private English company limited by guarantee. All rights reserved. The KPMG name and 
logo are trademarks used under license by the independent member firms of the KPMG global organisation. Liability limited by 
a scheme approved under Professional Standards Legislation 

113

11

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
114 INDEPENDENT AUDITOR’S REPORT

      2                            Material uncertainty related to going concern We draw attention to Note 1, “Going Concern” in the Financial Report. The conditions disclosed in Note 1, indicate a material uncertainty exists that may cast significant doubt on the Group’s ability to continue as a going concern and, therefore, whether it will realise its assets and discharge its liabilities in the normal course of business, and at the amounts stated in the financial report. Our opinion is not modified in respect of this matter.  In concluding there is a material uncertainty related to going concern we evaluated the extent of uncertainty regarding events or conditions casting significant doubt in the Group’s assessment of going concern. This included: • Analysing the cash flow forecasts by: o Evaluating the underlying data used to generate the forecasts for consistency with other information tested by us, and our understanding of the Group’s intentions, and past results and practices; o Assessing the planned levels of operating and capital expenditures for consistency of relationships and trends to the Group’s historical results, particularly in light of recent loss making operations, results since year end, and our understanding of the business, industry and economic conditions of the Group with consideration to Covid-19; • Assessing significant non-routine forecast cash inflows and outflows for feasibility, quantum and timing. We used our knowledge of the client, its industry and financial position to assess the level of associated uncertainty; • Reading correspondence with existing financiers (of whom are related parties) to assess the level of associated uncertainty with respect to the availability of new and existing facilities, and accommodative repayment terms including the extension of existing maturity dates and the conversion of outstanding facilities into equity; and • Evaluating the Group’s going concern disclosures in the financial report by comparing them to our understanding of the matter, the events or conditions incorporated into the cash flow forecast assessment, the Group’s plans to address those events or conditions, and accounting standard requirements. We specifically focused on the principal matters giving rise to the material uncertainty.           115

      3                           Key Audit Matters In addition to the matter described in the Material uncertainty related to going concern section, we have determined the matters described below to be the Key Audit Matters: • Recoverable amount of Goodwill and other intangible assets  •  Capitalised Development Costs Key Audit Matters are those matters that, in our professional judgement, were of most significance in our audit of the Financial Report of the current period.  These matters were addressed in the context of our audit of the Financial Report as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters Recoverable amount of Goodwill and other intangible assets ($15.813 million) Refer to Note 13 to the Financial Report The key audit matter How the matter was addressed in our audit A key audit matter for us was the Group’s annual testing of goodwill and other intangible assets for impairment, given the size of the balance (being 67% of total assets).   We focused on the significant forward-looking assumptions the Group applied in their value-in-use model, including: • forecast cash flows – the Group incurred a loss during the year largely as a result of reductions in revenues (most notably in membership subscriptions this financial year). These conditions increase the possibility of goodwill and other intangible assets being impaired. The Group’s forecast cash flows include further transformation program repositioning costs as well as anticipated impacts from Covid-19 on the volatility of cash flows over the forecast period; • forecast growth rates and terminal growth rate – in addition to the uncertainties described above, the Group’s model is highly sensitive to small changes in these assumptions, indicating a high risk of impairment. This drives additional audit effort specific to their feasibility and consistency of application to the Group’s strategy; and • discount rate – this is complicated in nature and varies according to the conditions and environment the specific Cash Generating Unit (CGU) is subject to from time to time, Working with our valuation specialists, our procedures included:  • We reassessed the Group’s determination of their CGUs in light of the impacts of capitalised development costs during the year against the requirements of the accounting standards; • We considered the appropriateness of the value-in-use method applied by the Group to perform the annual test of goodwill for impairment against the requirements of the accounting standards; • We assessed the integrity of the value-in-use model used, including the accuracy of the underlying calculation formulas; • We considered the sensitivity of the model by varying key assumptions, such as forecast growth rates, terminal growth rate and discount rate, within a reasonably possible range. We did this to identify those assumptions at higher risk of bias or inconsistency in application and to focus our further procedures; • We assessed the accuracy of previous Group forecasts to inform our evaluation of forecasts incorporated in the model; • We challenged the Group’s significant forecast cash flow and growth assumptions in light of the recent downturn in 116 INDEPENDENT AUDITOR’S REPORT

      4                           and the model’s approach to incorporating risks into the cash flows or discount rate. The Group’s modelling is highly sensitive to small changes in the discount rate.  The Group’s model used to perform their annual testing of goodwill and other intangible assets for impairment uses adjusted historical performance, and a range of internal and external sources as inputs to the assumptions.  The Group has not met prior forecasts, raising our concern for reliability of current forecasts. Complex modelling, using forward-looking assumptions tend to be prone to greater risk for potential bias, error and inconsistent application. These conditions necessitate additional scrutiny by us, in particular to address the objectivity of sources used for assumptions, and their consistent application.          membership subscriptions in the short-term as a result of Covid-19, as well as the change in anticipated cash flow cycles following completion of the Group’s transformation program. We compared key events and new income streams to the Board approved plan and strategy and obtained documentation underlying the validity of key changes in the operating model. We performed detail analytical procedures based on our knowledge of the business, industry and recent actual cash flows to test the accuracy of the forecasted cash flows. As part of these procedures, we applied increased scepticism to forecasts in the areas where previous forecasts were not achieved and considered the potential prolonged impacts that Covid-19 may have on cash inflows;  • We compared forecast growth rate over the 5 year forecast period to the Group’s stated plan and strategy, past performance of the Group, and our experience regarding the feasibility of these in the industry/economic environment in which they operate. We also compared the terminal growth rate to published studies of industry trends and expectations and considered differences for the Group’s operations. We used our knowledge of the Group, their past and current performance, business and customers, and industry experience to assist with this;  • We analysed the Group’s discount rate against publicly available data of a group of comparable entities; • We assessed the difference between the Group’s year-end market capitalisation and the carrying amount of the net assets, by comparing the year-end market capitalisation to the Group’s enterprise value; • We recalculated the impairment charge against the recorded amount disclosed; and • We assessed the disclosures in the financial report using our understanding obtained from our testing and against the requirements of the accounting standards.  117

      5                           Capitalised Development Costs ($2.854 million) Refer to Note 13 to the Financial Report The key audit matter How the matter was addressed in our audit A key audit matter for us was the capitalisation of the Group’s development costs during the year, given the extent and nature of judgements and estimates involved in the identification and allocation of costs capitalised. These costs relate to the Group’s technology transformation project which have been capitalised under technology and software during the financial year.  We focused on the Group’s process for calculating the amount of internally generated costs to be capitalised under this project given their application of judgement against the requirements of the accounting standards. These assessments include: • Estimating time which staff spend developing technology and software, and determining the value attributable to that time; • Allocating costs eligible for capitalisation, including staff and external providers, into relevant and appropriate Technology Transformation Projects; and • Determining when Technology Transformation Projects become available for use in a manner in which management intended, and therefore the appropriate method of depreciation that should be applied using the criteria in the accounting standards.   These factors required significant audit effort and involvement of senior audit team members in assessing this key audit matter.   Given the rapid changes in technology and market innovations, there remains a risk that impairment indicators exist for capitalized development costs.  We therefore focused on those particular for the Group due to expected changes in the manner in which the Group’s developments could be used.  Our procedures included: • Assessing the appropriateness of the Group’s accounting policies for the recognition and measurement of Capitalised Development Costs against the requirements of the accounting standards and our understanding of the business and industry practice; • Assessing the nature of a sample of capitalised cost additions against the criteria of AASB 138 to be capitalised and meeting the definition of development assets; • Testing a sample of the staff costs capitalised. Using the monthly management reports containing their estimates of the value of time attributable to development tasks, we checked salaries and/or hourly rates against their underlying employment contracts for accuracy of rates, and  interviewed a range of staff and developers to challenge the Group on their estimates of time allocated to development tasks as opposed to other operational tasks which would not meet the capitalisation criteria; and • Testing the allocation of capitalised costs into different Technology and Transformation Projects by challenging the assumptions applied by the Group to underlying work programs. We also used our knowledge of the Group, the overall technology transformation project plan, agreements and invoicing patterns from key suppliers, and our industry experience. For the Technology and Transformation Project‘s that became available for use during the year, we checked this against information evidencing the launch of these Projects, the substance of costs incurred on these Projects after launch, and  their AASB 138 eligibility for ongoing capitalisation. For a sample of Projects expected to be available for use in future periods, we challenged the Group’s assessment of 118 INDEPENDENT AUDITOR’S REPORT

      6                           when they are expected to be available for use, against our analysis of the nature of costs incurred to date, costs to complete, launch patterns and our experience of software launch phases.   Additionally, we assessed the factors considered by the Group regarding impairment of capitalised development costs and whether any indicators of impairment existed. This included having regard to: • Significant changes in the extent or manner in which the associated software is used; and • Potential or actual redundancy or disposal of developed software.  We assessed the  disclosures for capitalised development costs and related impairment considerations in the financial report using our understanding obtained from our testing and against the requirements of the accounting standards.    Other Information Other Information is financial and non-financial information in IncentiaPay Limited’s annual reporting which is provided in addition to the Financial Report and the Auditor’s Report. The Directors are responsible for the Other Information.  Our opinion on the Financial Report does not cover the Other Information and, accordingly, we do not express an audit opinion or any form of assurance conclusion thereon, with the exception of the Remuneration Report and our related assurance opinion. In connection with our audit of the Financial Report, our responsibility is to read the Other Information. In doing so, we consider whether the Other Information is materially inconsistent with the Financial Report or our knowledge obtained in the audit, or otherwise appears to be materially misstated. We are required to report if we conclude that there is a material misstatement of this Other Information, and based on the work we have performed on the Other Information that we obtained prior to the date of this Auditor’s Report we have nothing to report.           119

      7                           Responsibilities of the Directors for the Financial Report The Directors are responsible for: • preparing the Financial Report that gives a true and fair view in accordance with Australian Accounting Standards and the Corporations Act 2001 • implementing necessary internal control to enable the preparation of a Financial Report that gives a true and fair view and is free from material misstatement, whether due to fraud or error • assessing the Group and Company’s ability to continue as a going concern and whether the use of the going concern basis of accounting is appropriate. This includes disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless they either intend to liquidate the Group and Company or to cease operations, or have no realistic alternative but to do so.  Auditor’s responsibilities for the audit of the Financial Report Our objective is: • to obtain reasonable assurance about whether the Financial Report as a whole is free from material misstatement, whether due to fraud or error; and  • to issue an Auditor’s Report that includes our opinion.  Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with Australian Auditing Standards will always detect a material misstatement when it exists. Misstatements can arise from fraud or error. They are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of the Financial Report. A further description of our responsibilities for the audit of the Financial Report is located at the Auditing and Assurance Standards Board website at: http://www.auasb.gov.au/auditors_responsibilities/ar1.pdf This description forms part of our Auditor’s Report.                   120 INDEPENDENT AUDITOR’S REPORT

      8                           Report on the Remuneration Report Opinion In our opinion, the Remuneration Report of IncentiaPay Limited for the year ended 30 June 2021, complies with Section 300A of the Corporations Act 2001. Directors’ responsibilities The Directors of the Company are responsible for the preparation and presentation of the Remuneration Report in accordance with Section 300A of the Corporations Act 2001. Our responsibilities We have audited the Remuneration Report included in pages 35 to 43 of the Directors’ report for the year ended 30 June 2021.  Our responsibility is to express an opinion on the Remuneration Report, based on our audit conducted in accordance with Australian Auditing Standards.    KPMG John Wigglesworth  Partner  Sydney  30 September 2021    121

ADDITIONAL
INFORMATION

ASX ADDITIONAL INFORMATION 12ASX

122

122ASX ADDITIONAL 
INFORMATION 

AS AT 10 SEPTEMBER 2021 

Distribution of equitable securities 

Analysis of the number of equitable security holders by size of holding: 

RANGE

TOTAL HOLDERS

SECURITIES

% ISSUED CAPITAL

1 to 1,000 

1,001 to 5,000 

5,001 to 10,000 

10,001 to 100,000 

100,001 and over 

TOTAL
*Including Loan Funded Shares in escrow. 

Unmarketable parcels 

 132

204

104

549

210

1,199

25,359

607,496

843,333

21,544,770

882,753,223

905,774,181

0.00

0.07

0.09

2.38

97.46

100

The number of security investors holding less than a marketable parcel of 18,518 securities ($0.027 on 
10/09/2021) is 568 and they hold 3,280,385 securities. 

Substantial holders

RANK

NAME

CURRENT BALANCE

% ISSUED CAPITAL

1

2

Suzerain Investments Holdings Limited

 553,871,863

Australian Fintech Pty Ltd

 53,323,914

61.15 

 5.89

Top 20 holders of fully paid ordinary shares 

The names of the twenty largest security holders of quoted equity securities are listed below: 

RANK

INVESTOR

CURRENT BALANCE

% ISSUED CAPITAL

ORDINARY/FULLY PAID  OR DINARY  SHA RES

1 

2 

3 

4 

5 

SUZERAIN INVESTMENTS HOLDINGS LTD 

553,871,863

AUSTRALIAN FINTECH PTY LTD 

MUIRSTONE CAPITAL LTD 

CITICORP NOMINEES PTY LIMITED 

HENRY JONES 

53,323,914

40,621,364

38,654,866

30,868,711

61.15

5.89

4.48

4.27

3.00

123

12

 
 
 
 
 
6 

7 

8 

9 

HSBC CUSTODY NOMINEES (AUSTRALIA) 
LIMITED 

BEN NEWLING 

BNP PARIBAS NOMINEES PTY LTD 

MR DEVEN HARRISON 

10 

EVEREST MB PTY LTD 

11 

MR ZHEN DUO GUO 

12 

KOOTENAY INVESTMENTS PTY LTD 

13 

MR BILAL AHMAD 

14 

MS WENDY CARTER 

15 

SINETECH LIMITED 

16 

17 

J P MORGAN NOMINEES AUSTRALIA PTY 
LIMITED 

HSBC CUSTODY NOMINEES (AUSTRALIA) 
LIMITED 

18 

IAIN DUNSTAN 

19 

YARRAN PARK PTY LTD 

20

BEN JOHNSON

Voting Rights

12,630,923

11,585,043

7,743,386

7,684,167

7,518,000

6,877,658

6,500,000

5,115,000

4,649,854

4,535,484

4,441,327

3,718,074

3,035,714

2,170,034

2,139,574

1.39

1.28

0.85

0.85

0.83

0.76

0.72

0.56

0.51

0.50

0.49

0.41

0.34

0.24

0.24

The Company has 905,774,181 fully paid ordinary shares on issue.  Each ordinary share is entitled to 
1 vote when a poll is called, otherwise each member present at a meeting, or by proxy, has 1 vote 
by a show of hands. There are no other classes of equity securities. 

Voluntary escrow

The Company has 41,806,991 share in voluntary escrow. 

On-market buy-back

There is currently no on-market share buy back.

124

ASX ADDITIONAL INFORMATION

CORPORATE 
DIRECTORY 

Directors

Mr Stephen Harrison, Chairman
Mr Jeremy Thorpe, Non-Executive Director
Dr Charles Romito, Non-Executive Director
Mr Dean Palmer, Non-Executive Director

Company Secretary

Mr Ben Newling

Registered 
office 

Level 6, Suite 7, 3 Spring Street
Sydney NSW 2000
+61 2 8256 5300

Principal place of 
business

Level 6, Suite 7, 3 Spring Street
Sydney NSW 2000 

Share registry

Link Market Services
ACN 083 214 537
Level 12, 680 George Street
Sydney NSW 2000
+61 2 8280 7100

Auditor

KPMG
Level 38, Tower Three, International Towers Sydney
300 Barangaroo Avenue
Sydney NSW 2000

Legal advisers

Sundaraj & Ker
Level 31, Australia Square
264 George Street
Sydney NSW 2000

Bankers

Commonwealth Bank of Australia
Level 3, 240 Queen Street
Brisbane QLD 4000

Stock exchange listing

IncentiaPay Ltd shares are listed on the Australian Securities
Exchange (ASX code: INP)

Website

www.incentiapay.com

125

LEVEL 6, SUITE 7, 3 SPRING STREET
SYDNEY NSW 2000 AUSTRALIA
EMAIL INFO@INCENTIAPAY.COM
PHONE (02) 8256 5300

WWW.INCENTIAPAY.COM

126