Quarterlytics / Industrials / Specialty Business Services / Information Services

Information Services

isv · TSX Industrials
Claim this profile
Ticker isv
Exchange TSX
Sector Industrials
Industry Specialty Business Services
Employees 201-500
← All annual reports
FY2019 Annual Report · Information Services
Sign in to download
Loading PDF…
Annual Report 2019

2019 Highlights

2019 Results and Progress

2020 Guidance

Revenue

$133.0M
compared to $119.1M in 2018

Targeting between
$135.0M and $139.0M

EBITDA Margin

EBITDA

29.3%
compared to 32.0% in 2018

$39.0M
compared to $38.1M in 2018

Targeting between
26.0% and 30.0%

Targeting between
$37.0M and $41.0M

Consolidated  
Revenue 
ISC 5 Year Revenue 
for the year ended December 31,
for the year ended December 31 (CAD$ millions)
( CAD$ millions)

Consolidated EBITDA and  
Adjusted Consolidated EBITDA  
Consolidated EBITDA and Adjusted Consolidated EBITDA 
for the year ended December 31,
for the year ended December 31  (CAD$ millions)
(CAD$ millions)

140.0

120.0

100.0

80.0

60.0

40.0

20.0

0.0

.

3
8
7

.

4
8
8

.

6
3
9

.

1
9
1
1

.

0
3
3
1

EBITDA

Adjusted EBITDA

30.1%

29.3%

32.0%

29.9%

37.9%

35.7%

38.8%

33.4%

36.2%

32.1%

.

4
8
2

.

4
0
3

.

5
9
2

.

5
3
3

.

0
0
3

.

4
3
3

.

1
8
3

.

6
5
3

.

0
9
3

.

0
0
4

40.0

35.0

30.0

25.0

20.0

15.0

10.0

5.0

0.0

2015

2016

2017

2018

2019

2015

2016

2017

2018

2019

Percentages expressed represent the EBITDA and 
* Percentages expressed represent the EBITDA and 
adjusted EBITDA margin percentages, respectively.
adjusted EBITDA margin percentages, respectively.

Revenue Distribution by Segment 
Revenue Distribution by Segment
for the year ended December 31,
for the year ended December 31,
2019

Revenue Distribution by Segment
for the year ended December 31,
2018

Technology 
Solutions*

9%

5%

38%

53%

Services*

Registry 
Operations

36%

59%

*Internal related party and other revenue not displayed in chart

About Us

Headquartered in Canada, 
ISC (TSX:ISV) is the leading 
provider of registry and 
information management 
services for public data 
and records.

2019 ISC® Annual Report

Throughout our history, 
we have delivered 
value to our clients by 
providing solutions to 
manage, secure and 
administer information 
through our Registry 
Operations, Services 
and Technology 
Solutions segments. 

Our Business

We operate three segments defined by their 
primary type of service offerings. 

Registry Operations

Services

Technology Solutions

Delivery of registry services 
on behalf of governments 
and private sector 
organizations.

Delivery of products and 
services that utilize public 
records and data to provide 
value to customers in the 
legal and financial sectors.

Development, delivery 
and support of registry 
(and related) technology 
solutions.

Contents

About Us  ............................................................  1         

Management’s Discussion and Analysis  ..............  6

Letter From Our Chair  .........................................  2

Consolidated Financial Statements  ..................  42

Letter From Our CEO  .......................................... 3

Board of Directors and ISC Leadership  .............  82

Corporate Social Responsibility ...........................  4

Corporate Information  .....................................  83

1

Letter From Our Chair

Joel Teal
Chair, Board of Directors

This was an exceptional 
year for ISC’s financial 
performance because of  
our team’s ability to execute. 

several years now and we expect this 
team to continue helping guide ISC into 
the future. To all of them, my sincere 
thanks for all their hard work and support. 

As we look forward into the new decade, 
I hope, like all of us at ISC, you do so 
with the same sense of optimism and 
excitement. We believe we have the 
strategy in place with the right resources 
to ensure that we grow and deliver long-
term value to all our stakeholders. 

Yours sincerely, 

Joel Teal
Chair, Board of Directors

This past year was an important one in 
terms of top and bottom line growth, 
but also as we position ISC for a future 
of sustainable growth. ISC has been 
keenly focused on our strategy of 
diversifying our business to deliver 
that growth. Since 2015, we have made 
three key acquisitions, adding Services 
and Technology Solutions to our 
foundational Registry Operations. The 
diversification of our business combines 
stability and growth, which is a core 
strength and priority as we continue to 
grow these segments.

While 2019 might be considered a quieter 
year compared to previous years on the 
acquisition front, it was very active for 
your Board. We remained committed 
to our strategy and in full support of 
our President & CEO, Jeff Stusek, and 
the management team for executing 
well on a prudent approach to growth. 
The careful evaluation of acquisition 
opportunities and a continued focus on 
integrating prior acquisitions has served 
the Company well and positioned us for 
sustainable growth. 

During the course of the year, the Board 
and its Committees reviewed practices 
and strategies in their respective areas 
of governance, compensation and 
finance. Notably, on the compensation 

front, the Board recognized the 
importance of ensuring our people 
continue to be motivated, engaged 
and compensated in keeping with best 
practices. More information on this can 
be found in our Management Information 
Circular, which is available on our website 
at www.company.isc.ca.

From a financial position perspective, the 
Company’s balance sheet remains very 
healthy. Your Board is keenly aware of the 
importance of how capital is allocated. 
During the year, with the support of the 
Audit Committee and management 
team, we reviewed the Company’s capital 
allocation strategy and will continue to 
do so on an ongoing basis to ensure 
we make the most effective use of our 
balance sheet.

This was an exceptional year for ISC’s 
financial performance because of our 
team’s ability to execute well and adapt 
to changing market conditions. The 
results speak for themselves. On behalf 
of the Board and all stakeholders, I’d like 
to congratulate Jeff and the team on 
another job well done in 2019. 

My fellow Board members, as always, 
continue to be steadfast in their support 
and continue to provide tremendous 
value around the Board table. The current 
Board members have been in place for 

2

2019 ISC® Annual ReportLetter From Our CEO

Jeff Stusek
President and Chief Executive Officer

Looking ahead, I am  
optimistic about our  
future and growth  
potential. 

In 2019, we delivered $133 million in 
revenue and $39 million in EBITDA – both 
new records for us. Across ISC, 2019 was 
as much about taking stock and examining 
ways to become more efficient as it was 
about delivering on our guidance for 
the year through organic growth. On 
a consolidated basis, we ended 2019 
with some excellent results, which we 
intend to surpass in 2020, in line with 
our strategy of producing profitable and 
sustainable growth.

As always, the strength of our Registry 
Operations segment helped lay the 
foundation for these results. While economic 
conditions continued to impact this 
segment, our team delivered consistent 
results through prudent management of 
the business which, in turn, delivered a 
consistent quality customer experience. 
We appreciate the trust our customers 
in Saskatchewan and the provincial 
government place in us every day to deliver 
services to, or on their behalf. 

While 2019 was a quieter year for new 
acquisitions, as Joel noted in his letter, it 
allowed us to focus on the integration of 
our recent additions and grow organically 
through our Services and Technology 
Solutions segments, achieving an 11 per 
cent increase in consolidated revenue and a 
2 per cent increase in consolidated EBITDA. 

Since we became public in July 2013, we 
have focused on becoming a more diverse 
business with multiple avenues from which 
to grow. 

Delivering the best customer experience 
has, and will continue to be, at the forefront 
of everything we do. In Registry Operations, 
we continued to meet and exceed the 
expectations of our customers thanks to our 
staff going above and beyond to provide 
great customer service. This was also the 
case in our Services segment. One of the 
reasons for the acquisition of Securefact 
in 2019 was in response to requests from 
customers for an enhanced Know-Your-
Customer offering. We will always look for 
the best and most prudent ways to provide 
new services to our customers, as it not only 
helps their business, but ours as well.

It is clear to me that, through the execution 
of our strategy, we have been delivering 
leading registry and regulatory service and 
solutions, in addition to having a second-to-
none foundation upon which to build. Our 
November 2019 announcement, regarding 
the award of a contract by the Irish Aviation 
Authority to deliver a new safety regulation 
system, is just a small indication of our efforts 
to expand our offerings.

Operations segment is more efficient than 
ever and in a strong position to benefit 
from any uptick in the economy. The 
Services segment has built a reputation 
for responsive customer service, which is 
leading to the winning of new customers 
and expansion of services offered to existing 
customers. The Technology Solutions 
segment is continuing to gain traction as a 
key piece of our portfolio. As we continue 
to grow this segment, we expect that these 
existing relationships will lead to future 
additional business opportunities.

The fact remains that none of this would be 
possible without our people, who come to 
work, day in and day out, to make sure we 
have happy, satisfied customers. They always 
step up whenever the opportunity presents 
itself to provide solutions to our customers 
so they can focus on their own businesses. 
To all our staff, whether you are in Dublin, 
Montreal, Toronto, Vernon or Saskatchewan, 
a big thank you. The dedication you have 
every day inspires me, and I feel fortunate to 
work alongside your talent and capabilities.

Yours sincerely,

Looking ahead, I am optimistic about our 
future and growth potential. Our Registry 

Jeff Stusek
President and Chief Executive Officer

3

2019 ISC® Annual Report2019 ISC® Annual Report

Corporate Social Responsibility

ISC and our employees are proud to be a supportive partner in the communities where we live, 
work and play. Our community giving program focuses on preserving cultural heritage, encouraging 
economic growth and celebrating life’s milestones. In 2019, we invested over $290,000 into 
supporting non-profit organizations, community initiatives and cultural programs that matter to the 
people and places we serve.

Partnering with STARS

Supporting the well-being of our communities goes beyond financial support. ISC’s 
Saskatchewan Geomatics team used their expertise to design and deliver a custom 
geographic information system (GIS) dataset that was donated to the Shock Trauma 
Air Rescue Service (STARS), as a tool to be added to the air ambulance dispatch system 
for precision flight mapping. Consisting of Saskatchewan land location-based data, the 
GIS dataset provides real-time information about patients’ locations – including nearby 
landmarks, meeting points, hospitals, and other response assets. STARS will also receive 
ongoing support from ISC, including data updates and related GIS services.

Square One - Centre for Entrepreneurship

ISC supported Saskatchewan entrepreneurs by sponsoring a designated 
Saskatchewan Corporate Registry workspace at Square One, an agency 
that assists entrepreneurs with basic startup and growth support. In 
addition to the sponsorship, ISC employees provided support for Square 

One staff to help entrepreneurs use the Saskatchewan Corporate Registry to follow 
important business registration steps.

Supporting The Salvation Army

ISC’s Services team at the ESC office in Toronto proudly supported The 
Salvation Army’s 2019 Holiday Kettle campaign by pledging a portion of 
December’s corporate supply sales and volunteered their time with a kettle 
stationed outside their office, which resulted in a $10,000 donation. In addition, a team of 15 
volunteered at The Salvation Army’s Mississauga warehouse to prepare and deliver holiday 
toy packages to families.

4

2019 Highlights

$290,123  
in community investment

79 
 community organizations 
supported 

 $54,066   
fundraising for United Way

183   
families honoured  
with an  
ISC Century  
Family Farm Award

Giving Back to Our Communities

Our people have a dedicated spirit of charitable giving and generously supporting organizations inside and outside of 
the workplace. From preparing holiday packages to donning their favourite jerseys as part of global movements, our 
people were giving back to their communities in 2019. 

Cultural Heritage

As the safekeeper of important historical documents, we support 
organizations that promote or preserve cultural heritage and instil  
pride in the people of the markets we serve.

Examples include:

•  MacKenzie Art Gallery  
– MacKenzie Gala

•  Regina Multicultural Council  
– Mosaic Festival of Cultures 

Life Events

• Heritage Festival of Saskatoon

•  Saskatchewan Indigenous  
Cultural Centre

• Friends of the Wascana Marsh

As a corporation responsible for authenticating and recording important 
information related to specific life events and geography, we support 
organizations that provide programs related to education, health and 
community well-being.

Examples of organizations supported include:

•  Canadian Mental  
Health Association 

• Breast Cancer Ireland 

• Dress for Success

• Family Service Regina

• Movember

Economic Growth

As a leader in the business community, we are committed to supporting 
organizations and events that foster business excellence. In 2019, ISC 
invested in programs focused on economic growth in our communities 
through providing support for entrepreneurs, young professionals 
and education. 

Examples include:

• Economic Development Regina 

•  Women Entrepreneurs of 
Saskatchewan

•  Saskatchewan Young 
Professionals and Entrepreneurs 
(SYPE)

Local Community Giving

•  Hill School of Business  
JDC West Team

•  National Indigenous Youth 
Entrepreneur Camp

From grassroots charities to local chapters of national non-profit 
organizations, ISC’s Saskatchewan Customer Service Centres each 
receive $2,000 annually to donate to local charities of their choice.  
In 2019, the organizations supported include:

•  Battlefords District Food and 
Resource Centre

•  John Howard Society of 
Saskatchewan

• Swift Current Public Library

• REACH Regina

• Moose Jaw Families for Change

Celebrating Family Farm Centennials                                                               

As the safekeeper of original land title documentation, ISC 
annually celebrates Saskatchewan’s agricultural history 
with the Century Family Farm Awards (CFFA) program. 
In 2019, ISC recognized 183 family-owned farms that 
have been in operation in the province for 100 years 
or more. Each received an award package, including a 
copy of the original land title issued to their ancestor that 
homesteaded the land.

Annual United Way Campaign

ISC encourages its employees to give back to the community 
through the annual United Way workplace campaign. Each year, 
the Company pledges to match every dollar contributed by 
employees through personal giving and fundraising events. In 
2019, the employee-led United Way campaign raised $27,033 for 
a total donation of $54,066 from ISC.

5

2019 ISC® Annual ReportManagement’s Discussion and Analysis

For the Fourth Quarter and Year Ended December 31, 2019

Table of Contents
  1 

Overview ..................................................................................................................................................................................................................................................8

  2 

  3 

  4 

  5 

  6 

  7 

  8 

Consolidated Financial Analysis ..............................................................................................................................................................................................12

Business Segment Analysis .......................................................................................................................................................................................................16

Summary of Consolidated Quarterly Results ................................................................................................................................................................ 31

Business Strategy..............................................................................................................................................................................................................................32

Financial and Capital Management ....................................................................................................................................................................................32

Business Risks ......................................................................................................................................................................................................................................35

Accounting Policies, Financial Measures and Control .............................................................................................................................................38

6

2019 ISC® Annual ReportIntroduction

This Management’s Discussion and Analysis (“MD&A”) for 
Information Services Corporation (“ISC”) discusses our financial 
and operating performance, business indicators and outlook 
from management’s viewpoint.

This document should be read in its entirety and is intended 
to complement and supplement ISC’s audited Consolidated 
Financial Statements (“Financial Statements”) for the year 
ended December 31, 2019, and 2018. Additional information, 
including our Annual Information Form for the year ended 
December 31, 2019, is available on the Company’s website at 
www.company.isc.ca and in the Company’s profile on SEDAR 
at www.sedar.com.

This MD&A contains information from the Financial Statements 
for the years ended December 31, 2019, 2018, and 2017, 
prepared in accordance with International Financial Reporting 
Standards (“IFRS”), as issued by the International Accounting 
Standards Board (“IAS Board”). The financial information that 
appears throughout our MD&A is consistent with the Financial 
Statements.

This MD&A also includes certain measures, which have not 
been prepared in accordance with IFRS, such as EBITDA, 
EBITDA margin, adjusted EBITDA, adjusted EBITDA margin 
and free cash flow. Rather, these measures are provided as 
additional information to complement those IFRS measures. 
Refer to section 8.8 “Non-IFRS financial measures”. Refer to 
section 2 “Consolidated Financial Analysis” for a reconciliation 
of EBITDA and adjusted EBITDA to net income.

Unless otherwise noted, or unless the context indicates 
otherwise, “ISC”, the “Company”, “we”, “us” and “our” refer to 
Information Services Corporation, its subsidiaries and its 
predecessors. Any statements in this MD&A made by, or on 
behalf of, management are made in such persons’ capacities 
as officers of ISC and not in their personal capacities.

The Financial Statements are presented in Canadian dollars 
(“CAD”). In this MD&A, all references to “$” or “dollars” are to 
Canadian dollars and amounts are stated in Canadian dollars 
unless otherwise indicated.

This MD&A contains forward-looking information and should 
be read in conjunction with the “Caution Regarding Forward-
Looking Information” that follows. This MD&A is current as of 
March 17, 2020.

Responsibility for Disclosure

The ISC Board of Directors (“Board”) carries out its responsibility 
for review of this disclosure primarily through the Audit 
Committee (“Audit Committee”) of the Board, which is 
comprised exclusively of independent directors.

The Audit Committee reviews the fiscal year-end MD&A and 
recommends it to the Board for approval. Interim MD&As are 
reviewed and approved by the Audit Committee. 

Caution Regarding Forward-Looking Information

Certain statements in this MD&A and certain information 
incorporated by reference herein contains forward-looking 
information within the meaning of applicable Canadian 
securities legislation. The purpose of the forward-looking 
information is to provide a description of management’s 
expectations regarding future events or developments and 
may not be appropriate for other purposes.

Forward-looking information which may be found in this 
MD&A includes, without limitation, that contained in the 
“Outlook” section hereof, and management’s expectations, 
intentions and beliefs concerning the industries in which 
we operate, business strategy and strategic direction, 
growth opportunities, integration, contingent consideration, 
development and completion of projects, the competitive 
landscape, seasonality, our future financial position and results, 
capital and operating expectations, projected costs, the impact 
of certain payments to the Government of Saskatchewan, 
access to financing, debt levels, free cash flow, expectations 
for meeting future cash requirements, the economy and 
the real estate market, reporting currency and currency 
fluctuations, dividend expectations, market trends and other 
plans and objectives of or involving ISC. The words may, will, 
should, expect, plan, intend, anticipate, believe, estimate, strategy, 
continue, likely, potential or the negative or other variations 
of these words or other comparable words or phrases are 
intended to identify forward-looking information.

Forward-looking information is based on estimates and 
assumptions made by us in light of ISC’s experience and 
perception of historical trends, current conditions and 
expected future developments, as well as other factors 
that ISC believes are appropriate and reasonable in the 
circumstances. There can be no assurance that such estimates 
and assumptions will prove to be correct. Certain assumptions 
with respect to our ability to implement our business strategy 
and compete for business (other than our exclusive service 
offerings to the Government of Saskatchewan), as well as 
business, economic, market and other conditions, availability 
of financing, currency exchange rates, consumer confidence, 
interest rates, level of unemployment, inflation, liabilities, 
income taxes and our ability to attract and retain skilled staff, 
are material factors in preparing forward-looking information.

Forward-looking information involves known and unknown 
risks, uncertainties and other factors that may cause actual 
results or events to differ materially from those expressed or 
implied by such forward-looking information. Factors that 
could cause our actual results or events to differ materially 

7

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019from those expressed or implied by such forward-looking information include, without limitation, operational, economic, market, 
financial, competitive, regulatory, technological and other risks (including those arising from public health concerns) detailed 
from time to time in the filings made by the Company, including those detailed in our Annual Information Form for the year 
ended December 31, 2019, and the Financial Statements, copies of which are available on our website at www.company.isc.ca 
and in the Company’s profile filed on SEDAR at www.sedar.com. You should consider these factors carefully. We caution that the 
foregoing list is not exhaustive. Other events or circumstances could cause actual results to differ materially from those estimated 
or projected and expressed in, or implied by, this forward-looking information. See “Business Risks and Risk Management”.

Furthermore, unless otherwise stated, the forward-looking information contained in this MD&A is made as of the date of this 
MD&A. We have no intention and undertake no obligation to update or revise any forward-looking information, whether as a 
result of new information, future events or otherwise, except as required by law. The forward-looking information contained in this 
MD&A is expressly qualified by this cautionary statement.

You should not place undue reliance on forward-looking information contained herein.

1  Overview
As required by IFRS, effective January 1, 2019, we have adopted IFRS 16 – Leases (“IFRS 16”), as described in section 8.4 “Changes in 
Accounting Policies”, using the full retrospective method to each period in 2018 previously reported, with an impact to opening 
retained earnings. We have also reclassified some amounts from previous periods to make them consistent with the presentation 
for the current period. 

Last year we made an adjustment to the fair value estimate of the contingent consideration associated with our AVS Systems Inc. 
(“AVS”) acquisition which resulted in a $3.6 million gain in 2018. Where possible, we have tried to present comparisons with and 
without this non-recurring item.

1.1  Consolidated highlights

SELECT CONSOLIDATED FINANCIAL INFORMATION

For the year ended December 31, 2019: 

EBITDA1

Adjusted EBITDA1

Revenue

Earnings per share

Free cash flow1

$39.0M $40.0M $133.0M $1.11

$30.0M

+2%* vs 2018

+13% vs 2018

+12% vs 2018

+4%* vs 2018

+9% vs 2018

1  EBITDA, adjusted EBITDA and free cash flow are not recognized as measures under IFRS and do not have a standardized meaning prescribed by IFRS and, therefore, they 
may not be comparable to similar measures reported by other companies; refer to section 8.8 “Non-IFRS financial measures”. Refer to section 2 “Consolidated Financial 
Analysis” for a reconciliation of EBITDA and adjusted EBITDA to net income. Refer to section 6.1 “Cash Flow” for a reconciliation of free cash flow.

* Includes the change in contingent consideration in 2018 and one-time costs associated with our office closures in 2019.

8

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019The select annual financial information set out for the years ended December 31, 2019, 2018, and 2017, is derived from the 
Financial Statements and has been prepared on a consistent basis. In the opinion of the Company’s management, such financial 
data reflects all adjustments necessary for a fair presentation of the results for those periods.

(thousands of CAD dollars) 

Revenue 
Net income 
EBITDA1 
Adjusted EBITDA1 
EBITDA margin (% of revenue)1 
Adjusted EBITDA margin (% of revenue)1 
Free cash flow1 
Dividend declared per share 
Earnings per share, basic 
Earnings per share, diluted 

Total assets 
Total non-current liabilities 

2019 

$  132,968 
  19,400 
$  39,026 
  40,028 
29.3% 
30.1% 
$  29,996 
0.80 
$ 
1.11 
1.11 

2019 

$  171,579 
$  32,683 

2018 (restated)2 

Year Ended December 31,
2017

$  119,131 
  18,637 
$  38,124 
  35,578 
32.0% 
29.9% 
$  27,411 
0.80 
$ 
1.06 
1.06 

$  93,592
  27,789
$  30,015
  33,403
32.1%
35.7%
$  22,918
0.80
$ 
1.59
1.58

As at December 31,
2017

2018 

$  173,682 
$  36,420 

$  171,825
$  45,202

1  EBITDA, EBITDA margin, adjusted EBITDA, adjusted EBITDA margin and free cash flow are not recognized as measures under IFRS and do not have a standardized meaning 

prescribed by IFRS and, therefore, they may not be comparable to similar measures reported by other companies; refer to section 8.8 “Non-IFRS financial measures”. Refer to section 2 
“Consolidated Financial Analysis” for a reconciliation of EBITDA and adjusted EBITDA to net income. Refer to section 6.1 “Cash Flow” for a reconciliation of free cash flow.

2  On January 1, 2019, the Company adopted IFRS 16 using the full retrospective method and, therefore, the 2018 comparative information has been restated and reported under IFRS 

16, with an impact to opening retained earnings. Refer to Note 2 of the Financial Statements for further details. 

Consolidated Revenue 
Consolidated Revenue 
for the year ended December 31,
for the year ended December 31,
(CAD$ millions)
(CAD$ millions)

.

6
6
3
9
3
9

.

.

.

1
1
9
1
9
1
1
1

.

.

0
0
3
3
3
1
3
1

2017
2017

2018
2018

2019
2019

140.0
140.0
120.0
120.0
100.0
100.0
80.0
80.0
60.0
60.0
40.0
40.0
20.0
20.0
0.0
0.0

40.0

35.0

30.0

25.0

20.0

15.0

10.0

5.0

0.0

Consolidated EBITDA1 and Consolidated Adjusted EBITDA1 
for the year ended December 31,
(CAD$ millions)

EBITDA

Adjusted EBITDA

29.3% 30.1%

32.0%

29.9%

35.7%

32.1%

.

0
0
3

.

4
3
3

.

1
8
3

.

6
5
3

.

0
9
3

.

0
0
4

2017

2018

2019

1 EBITDA, EBITDA margin, adjusted EBITDA and adjusted EBITDA margin are not 
  recognized as measures under IFRS and do not have a standardized meaning 
  prescribed by IFRS and, therefore, they may not be comparable to similar 
  measures by other companies. Refer to section 8.8 “Non-IFRS financial measures”. 
  Refer to section 2 “Consolidated Financial Analysis” for a reconciliation of EBITDA 
  and adjusted EBITDA to net income. 

  Percentages expressed represent the EBITDA and adjusted EBITDA margin 
  percentages, respectively.

ISC has generated strong results over the past three years. Revenue continues to climb and was up 11.6 per cent to $133.0 million 
in 2019 compared to $119.1 million in 2018 and is up nearly 42.1 per cent since 2017. The primary driver of revenue growth 
in 2019 continues to come from Services through adding new services for existing accounts and winning of new customer 
contracts. For purposes of comparison to 2017, excluding the impact of the gain from the sale of our ownership interest in Dye & 
Durham Corporation in 2017, net income in 2017 would have been $14.4 million or $0.82 per basic and diluted share, showing an 
increase in net income over the three years as well.

9

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EBITDA (earnings before interest, taxes, depreciation and 
amortization expense) is also up at $39.0 million for 2019. In 
trying to effect a proper comparison to the previous years, 
adjusting out one-time items:

•  2019 EBITDA contains one-time costs of $0.8 million 

associated with the closure of three service centres in the 
third quarter; and

•  2018 EBITDA contains a one-time gain of $3.6 million for 

the adjustment to the fair value estimate of the contingent 
consideration associated with our AVS acquisition.

EBITDA and adjusted EBITDA are up due to strong results 
across all our segments. 

•  Registry Operations revenue continues to be challenged 
by the effects of economic conditions in Saskatchewan; 
however, it continues to manage costs and generate strong 
free cash flow.

•  Services continues to grow with new products and services, 
with lower EBITDA growth in 2019 as we invest in cloud and 
other technology improvements for future scale and margin 
improvement. 

•  Technology Solutions continues to focus on executing 
current implementations of announced contracts, with 
much of that being recognized in the fourth quarter.

Consolidated Free Cash Flow 1 
for the year ended December 31,
(CAD$ millions)

30.0

25.0

20.0

15.0

10.0

5.0

0.0

.

9
2
2

2017

.

4
7
2

2018

.

0
0
3

2019

1 Free cash flow is not recognized as a measure under IFRS and does not have a 
  standardized meaning prescribed by IFRS and, therefore, may not be comparable 
  to similar measures by other companies, refer to section 8.8 “Non-IFRS financial 
  measures”. Refer to section 6.1 “Cash Flow” for a reconciliation of free cash flow.

FOURTH QUARTER CONSOLIDATED HIGHLIGHTS

•  Revenue was $37.9 million for the quarter, an increase 
of $6.9 million or 22.3 per cent compared to the fourth 
quarter of 2018 largely due to the completion of milestones 
in current contracts within Technology Solutions and 
continued growth in Services. 

10

•  Net income for the quarter was $7.3 million or $0.42 

per basic and diluted share compared to $3.2 million or 
$0.18 per basic and diluted share in 2018. The year-over-
year increase is mainly due to the increased revenue in 
Technology Solutions and Services.

•  EBITDA for the fourth quarter of 2019 was $12.3 million 

compared to $8.1 million for the same quarter last year due 
to increased results in all segments.

•  The EBITDA margin for the fourth quarter of 2019 was 

32.5 per cent compared to 26.1 per cent in the same quarter 
in 2018. The unusual increase in the quarter was due to the 
recognition of licence revenue with milestone achievements 
in our Technology Solutions segment.

•  Excluding stock-based compensation expense or income, 
stock option expense, transactional gains and losses on 
assets, and acquisition and integration costs, adjusted 
EBITDA was $12.7 million for the quarter compared to 
$8.3 million in the same quarter last year. 

•  Free cash flow for the quarter, was $9.5 million, an increase 
of $3.6 million compared to the fourth quarter of 2018 due 
to higher results of operations.

•  On November 6, 2019, our Board declared a quarterly cash 
dividend of $0.20 per Class A Limited Voting Share (“Class A 
Share”), paid on January 15, 2020, to shareholders of record 
as of December 31, 2019. 

YEAR-END CONSOLIDATED HIGHLIGHTS

•  Revenue was $133.0 million for the year, an increase of 

$13.8 million or 11.6 per cent compared to $119.1 million 
for the previous year. The increase was due to the higher 
revenue generated by Services and Technology Solutions.

•  Net income for the year was $19.4 million or $1.11 per basic 
and diluted share compared to $18.6 million or $1.06 per 
basic share and diluted share last year. The increase was the 
result of increased results in all segments and lower overall 
corporate costs for 2019.

•  EBITDA for the year was $39.0 million compared to 
$38.1 million last year, an increase of $0.9 million.

•  The EBITDA margin for the year was 29.3 per cent compared 
to 32.0 per cent for 2018. The reduction in year-over-year 
EBITDA margin was due to the impact of the contingent 
consideration adjustment in 2018, which produced the 
unusual 2018 margin. Absent the contingent consideration 
adjustment, the EBITDA margin for 2018 would have been 
29.0 per cent. 

•  Excluding stock-based compensation expense or income, 
stock option expense, transactional gains and losses on 
assets, and acquisition and integration costs, adjusted 
EBITDA was $40.0 million for the year, up compared to 

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019will continue to pursue. We also expect to spend between 
$2.0 million and $4.0 million on business-as-usual capital 
expenditures.

Although we expect Saskatchewan’s economy to remain flat 
in 2020 as it pertains to the registries, Registry Operations 
will continue to be a strong contributor to results in 2020, 
due largely to the high level of operational efficiency and 
the resulting strong cash flow this segment generates on a 
consistent basis.

In Technology Solutions, as projects continue to move into the 
implementation and completion phases in 2020, we expect 
to recognize increased revenue and profitability on those 
contracts. Many of those will move into maintenance, and we 
will continue to pursue new contracts in both the registry and 
regulatory sectors. 

In addition, we are monitoring the potential impact of 
the current outbreak of the novel coronavirus (COVID-19) 
on our people, operations and business. The situation is 
evolving rapidly and we will continue to assess any effect 
on the Company’s operations and the economies in which 
we operate.

Based on the previous details, in 2020 the Company’s revenue 
is expected to be between $135.0 million and $139.0 million, 
EBITDA to be between $37.0 million and $41.0 million, and an 
EBITDA margin between 26.0 per cent and 30.0 per cent. 

$35.6 million last year, with an adjusted EBITDA margin of 
30.1 per cent for 2019 compared to 29.9 per cent last year. 

•  Free cash flow for the year increased to $30.0 million, 

compared to $27.4 million for the same period of 2018 due 
to higher results of operations.

•  On February 19, 2019, the Company announced that its 

wholly owned subsidiary, ESC Corporate Services Ltd. (“ESC”), 
acquired substantially all the assets used in the business 
of Securefact Transaction Services, Inc. (“Securefact”) for 
$6.8 million by way of an asset purchase agreement.

•  On October 9, 2019, the Company announced that our 

wholly owned Irish subsidiary, Enterprise Registry Solutions 
Limited (“ERS”), signed an agreement with the Irish Aviation 
Authority to implement and support its new Safety 
Regulation System. The total value of the implementation 
contract is approximately $7.0 million, with a subsequent 
agreement expected for system support and maintenance. 
The new system is expected to go live in 2021.

• 

In September 2019, the Company made the decision to 
close three regional service centres in Saskatchewan due to 
a steadily declining need for counter service and customers’ 
adoption of online services offered by the Company. 

1.2  Subsequent events

•  On March 17, 2020, our Board declared a quarterly 

cash dividend of $0.20 per Class A Share, payable on 
or before April 15, 2020, to shareholders of record as of 
March 31, 2020.

1.3  Outlook

The following section includes forward-looking information, 
including statements related to the industries in which we operate, 
growth opportunities and our future financial position and results, 
including expected revenue, EBITDA, EBITDA margin and capital 
expenditures. Refer to “Caution Regarding Forward-Looking 
Information”.

ISC has built a strong, sustainable and growing business 
underpinned by our two largest segments, Registry Operations 
and Services. These two segments deliver consistency 
and growth, respectively, while our Technology Solutions 
segment focuses to become a meaningful contributor to our 
consolidated results in the years to come.

In 2020, we expect to deliver continued organic growth, driven 
by our Services segment, through the expansion of offerings 
to existing customers as well as the acquisition of new 
customers throughout the year. The Company will also explore 
appropriate acquisition targets which are complementary to 
or add value to existing lines of business. The diversification 
of our business remains a key part of our strategy, which we 

11

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 20192  Consolidated Financial Analysis
Consolidated revenue was up 22.3 per cent and 11.6 per cent for the three months and year ended December 31, 2019, 
respectively, compared to the same periods last year. Net income was also up in the quarter and year-to-date compared to last 
year largely due to increased results in all segments and lower overall corporate costs.

2.1  Consolidated statements of comprehensive income

(thousands of CAD dollars) 

Revenue 
  Registry Operations  
  Services 
  Technology Solutions  
  Corporate and other 
Total revenue 
Expenses 
  Wages and salaries 
  Cost of goods sold 
  Depreciation and amortization  
Information technology services 

  Occupancy costs 
  Professional and consulting services 
  Financial services 
  Other 
Total expenses 
Net income before items noted below 
Finance (expense) income 

Interest income 
Interest expense 
Net finance expense 
Change in contingent consideration 
Income before tax 
Income tax expense 
Net income 
Other comprehensive income (loss) 
  Unrealized gain (loss) on translation of financial  

     statements of foreign operations 

  Change in fair value of marketable securities,  

     net of tax 

Other comprehensive income (loss) for the period 
Total comprehensive income 

$ 

71 
(359) 
(288) 
– 
9,346 
(1,999) 
7,347 

78 

(77) 
1 
7,348 

Three Months Ended December 31, 
2018 (restated)1 

2019 

Year Ended December 31,
2018 (restated)1

2019 

$  18,069 
  13,519 
9,333 
(2,979) 
  37,942 

$  16,780 
  11,591 
6,276 
(3,632) 
  31,015 

$  70,399 
  51,230 
  24,246 
  (12,907) 
  132,968 

$  70,259
  42,384
  21,225
(14,737)
  119,131

  11,578 
8,236 
2,697 
2,549 
786 
1,351 
462 
649 
  28,308 
9,634 

  10,255 
7,033 
3,151 
2,339 
859 
962 
584 
704 
  25,887 
5,128 

116 
(271) 
(155) 
(195) 
4,778 
(1,620) 
3,158 

247 

(37) 
210 
3,368 

$ 

  41,689 
  31,171 
  11,400 
8,796 
3,485 
4,281 
2,138 
2,382 
  105,342 
  27,626 

283 
(1,529) 
(1,246) 
– 
  26,380 
(6,980) 
  19,400 

  37,842
  25,084
  11,775
8,479
3,369
4,785
2,302
2,713
  96,349
  22,782

416
(1,189)
(773)
3,567
  25,576
(6,939)
  18,637

(538) 

232

29 
(509) 
$  18,891 

(108)
124
$  18,761

1  On January 1, 2019, the Company adopted IFRS 16 using the full retrospective method and, therefore, the comparative information has been restated and reported under IFRS 16, 

with an impact to opening retained earnings. Refer to Note 2 of the Financial Statements for further details.

12

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2.2  Consolidated revenue

Consolidated Revenue1 
for the three months ended December 31,

Consolidated Revenue1 
for the year ended December 31,

3.6
8%

38%

17%

36%

Technology Solutions

Services

Registry Operations

54%

47%

+23%

5%

36%

59%

9%

38%

53%

Technology Solutions

Services

Registry Operations

+12%

2018

2019

2018

2019

1 Technology Solutions and Services are net of Corporate and other revenue/eliminations.

(thousands of CAD dollars) 

Registry Operations  
Services 
Technology Solutions  
Corporate and other 
Total revenue 

Three Months Ended December 31, 
2018 

2019 

Year Ended December 31,

2019 

2018       

$  18,069 
  13,519 
9,333 
(2,979) 
$  37,942 

$  16,780 
  11,591 
6,276 
(3,632) 
$  31,015 

$  70,399 
  51,230 
  24,246 
  (12,907) 
$  132,968 

$  70,259
  42,384
  21,225
(14,737)
$  119,131

Total revenue increased in the quarter and for the year as compared to the same periods last year, with increases in all segments. 

2.3  Consolidated expenses

Consolidated Expenses
for the three months ended December 31,
(CAD$ millions)

Consolidated Expenses
for the year ended December 31,
(CAD$ millions)

Other

Cost of goods sold

Depreciation and
amortization

Employee expenses

25.9

21%

27%

12%

40%

2018

28.3

20%

29%

10%

41%

2019

96.3

22%

26%

12%

40%

2018

105.3

20%

Other

Cost of goods sold

Depreciation and
amortization

Employee expenses

29%

11%

40%

2019

(thousands of CAD dollars) 

Wages and salaries 
Cost of goods sold 
Depreciation and amortization  
Information technology services 
Occupancy costs 
Professional and consulting services 
Financial services 
Other 
Total expenses 

Three Months Ended December 31, 
2018 (restated)1 

2019 

Year Ended December 31,
2018 (restated)1

2019 

$  11,578 
8,236 
2,697 
2,549 
786 
1,351 
462 
649 
$  28,308 

$  10,255 
7,033 
3,151 
2,339 
859 
962 
584 
704 
$  25,887 

$  41,689 
  31,171 
  11,400 
8,796 
3,485 
4,281 
2,138 
2,382 
$  105,342 

$  37,842
  25,084
  11,775
8,479
3,369
4,785
2,302
2,713
$  96,349

1  On January 1, 2019, the Company adopted IFRS 16 using the full retrospective method and, therefore, the comparative information has been restated and reported under IFRS 16, 

with an impact to opening retained earnings. Refer to Note 2 of the Financial Statements for further details.

13

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated expenses were $28.3 million for the fourth quarter, an increase of $2.4 million compared to the same fourth quarter 
last year and were $105.3 million for the year, an increase of $9.0 million compared to the same period last year. The increase in the 
quarter and year was largely due to:

• 

• 

increased cost of goods sold related to the corresponding increased revenue in Services; and

increased staffing in Services and Technology Solutions to service our new development and existing implementation and 
maintenance commitments.

These increases were partially offset by lower depreciation and amortization, decreased staffing in Registry Operations as well as 
decreased professional and consulting services year-over-year across our segments.

2.4  Consolidated net income

Consolidated Net Income1 
for the three months ended December 31,
(CAD$ millions)

Consolidated Net Income1 
for the year ended December 31,
(CAD$ millions)

7.3

7.3

Adjustment to 
contigent consideration

+133%
+119%*

18.6

3.6

15.1

19.4

19.4

Adjustment to 
contigent consideration

+4%
+29%*

2019

2018

2019

36%

3.4

3.2

(0.2)
2018

1 On January 1, 2019, the Company adopted IFRS 16. See section 1.1 “Consolidated highlights” – footnote 2 for further details.
* Represents the change in net income excluding the change in contingent consideration.

.

Net income for the quarter was $7.3 million or $0.42 per basic and diluted share, an increase of $4.2 million compared to the 
fourth quarter of 2018 and was $19.4 million or $1.11 per basic and diluted share for the year compared to $18.6 million or $1.06 
per basic and diluted share last year.

As reported in 2018, net income in 2018 included the positive impact of $3.6 million in adjustments to the fair value estimate of 
the contingent consideration associated with our AVS acquisition, which is not present in 2019. Excluding the net adjustments to 
the contingent consideration, net income for the three months and year ended December 31, 2018, would have been $3.4 million 
and $15.1 million, respectively.

14

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 20192.5  Consolidated EBITDA and Adjusted EBITDA

Consolidated EBITDA and adjusted EBITDA1,2 
for the three months ended December 31,
(CAD$ millions)

Consolidated EBITDA and adjusted EBITDA1,2 
for the year ended December 31,
(CAD$ millions)

36%

8.1

8.3

EBITDA

Adjustments

12.3

12.7

38.1

35.6

39.0

40.0

+53%

EBITDA

Adjustments

+13%

0.2

2018

0.4

2019

(2.5)
2018

1.0

2019

1 On January 1, 2019, the Company adopted IFRS 16. See section 1.1 “Consolidated highlights” – footnote 2 for further details.

2 EBITDA, EBITDA margin, adjusted EBITDA and adjusted EBITDA margin are not recognized as measures under IFRS and do not have a standardized meaning 
  prescribed by IFRS and, therefore, they may not be comparable to similar measures by other companies. Refer to section 8.8 “Non-IFRS financial measures”. 

EBITDA for the fourth quarter of 2019 was $12.3 million compared to $8.1 million for the same quarter last year and was 
$39.0 million for the year as compared to $38.1 million last year, due to increased results in all segments. Similarly, adjusted EBITDA 
was $12.7 million for the quarter, an increase of 53.5 per cent compared to $8.3 million in the fourth quarter of 2018 and was 
$40.0 million for the year compared to $35.6 million last year. There were minimal adjustments in adjusted EBITDA for 2019, mainly 
related to stock-based compensation and insignificant acquisition and integration costs. There were similar items in 2018, as well 
as a $3.6 million adjustment related to contingent consideration on our acquisition of AVS.

(thousands of CAD dollars) 

Net income  
  Depreciation and amortization 
  Net finance expense 
Income tax expense 

EBITDA2 
Adjustments 
  Stock-based compensation expense 
  Stock option expense 
  Acquisition and integration costs 
  Gain on disposal of property, plant and  

    equipment assets 

Adjusted EBITDA2 
EBITDA margin (% of revenue)2 
Adjusted EBITDA margin (% of revenue)2 

Three Months Ended December 31, 
2018 (restated)1 

2019 

Year Ended December 31,
2018 (restated)1

2019 

$ 

7,347 
2,697 
288 
1,998 
$  12,330 

269 
81 
– 

4 
$  12,684 
32.5% 
33.4% 

$ 

$ 

$ 

3,158 
3,151 
155 
1,620 
8,084 

(55) 
166 
44 

27 
8,266 
26.1% 
26.7% 

$  19,400 
  11,400 
1,246 
6,980 
$  39,026 

370 
466 
164 

$  18,637
  11,775
773
6,939
$  38,124

157
617
(3,402)

2 
$  40,028 
29.3% 
30.1% 

82
$  35,578
32.0%
29.9%

1  On January 1, 2019, the Company adopted IFRS 16. See section 1.1 “Consolidated highlights” – footnote 2 for further details.

2  EBITDA, EBITDA margin, adjusted EBITDA and adjusted EBITDA margin are not recognized as measures under IFRS and do not have a standardized meaning prescribed by IFRS 

and, therefore, they may not be comparable to similar measures by other companies. Refer to section 8.8 “Non-IFRS financial measures”.

The adjusted EBITDA margin of 33.4 per cent for the quarter is higher than the fourth quarter last year primarily due to the 
recognition of licence revenue with milestone achievements in Technology Solutions during the quarter, while the adjusted 
EBITDA margin of 30.1 per cent for the year is relatively flat compared to 2018.

15

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2.6  Consolidated finance costs

Net finance expense was $0.3 million and $1.2 million for the quarter and the year, respectively, up compared to last year due 
to increased fees on our debt facility and less interest earned on our lower cash balance in 2019. With the adoption of IFRS 16, 
finance expense now also includes interest expense related to lease obligations associated with our right-of-use assets.

2.7  Change in contingent consideration

In 2018, the Company, through its wholly owned subsidiary ESC, adjusted the fair value and paid the early settlement of the AVS 
contingent consideration and finalized the purchase price accounting adjustments. The net result of $3.6 million was included 
in “change in contingent consideration” on the consolidated financial statements of comprehensive income of the Financial 
Statements.

2.8  Tax provision

The Company is subject to federal and provincial income taxes at an estimated combined statutory rate of 27.0 per cent (2018 – 
27.0 per cent). Income tax expense varies from the amounts that would be computed by applying the statutory income tax rate 
to earnings before taxes for the following reasons:

(thousands of CAD dollars) 

Net income before tax 
Combined statutory income tax rate 
Expected income tax expense 
Increase (decrease) in income tax resulting from: 
Non-taxable items 
Non-deductible expenses 
Foreign income tax rate differential 
Adjustment to prior years’ deferred tax assets 
Impact of change in tax rate 
Unrecognized tax asset relating to current year losses 
Other 
Income tax expense  

Year Ended December 31,
2018 (restated)1

2019 

$  26,380 
27.0% 
7,122 

$  25,576
27.0%
6,906

(20) 
279 
105 
(382) 
– 
– 
(124) 
6,980 

$ 

(963)
429
447
(235)
(5)
350
10
6,939

$ 

1  On January 1, 2019, the Company adopted IFRS 16. See section 1.1 “Consolidated highlights” – footnote 2 for further details.

In assessing the recovery of deferred income tax assets, management considers whether it is more likely than not that the 
deferred income tax assets will be realized. The recognition and measurement of the current and deferred income tax assets 
and liabilities involves dealing with uncertainties in the application of complex tax regulations and in the assessment of the 
recoverability of the deferred income tax assets. The ultimate realization of deferred income tax assets is dependent upon the 
generation of future taxable income during the periods in which the temporary differences are deductible.

3  Business Segment Analysis
Headquartered in Canada, ISC is the leading provider of registry and information management services for public data and 
records. Throughout our history, we have delivered value to our clients by providing solutions to manage, secure and administer 
information. 

ISC currently has three operating segments as follows: 

•  Registry Operations delivers registry and information services on behalf of governments and private sector organizations. 

•  Services delivers products and services that utilize public records and data to provide value to customers in the financial and 

legal sectors.

•  Technology Solutions provides the development, delivery and support of registry (and related) technology solutions. 

The balance of our corporate activities and shared services are reported as Corporate and other.

16

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.1  Registry Operations

When providing registry and information services to 
governments and private sector organizations, we work 
with those clients to support their policies and execute 
procedures to ensure the integrity of the data, and manage 
the information technology, data management and 
authentication processes. 

Most significantly, Registry Operations provides services on 
behalf of the Province of Saskatchewan under a 20-year Master 
Service Agreement (“MSA”), in effect until 2033, and is the 
exclusive full-service solution provider of the Saskatchewan 
Land Registry (including the Saskatchewan Land Titles Registry 
(“Land Titles Registry”), the Saskatchewan Land Surveys 
Directory (“Land Surveys”) and Saskatchewan Geomatics 
services (“Geomatics”), collectively the “Land Registry”), 
the Saskatchewan Personal Property Registry (“Personal 
Property Registry”) and the Saskatchewan Corporate Registry 
(“Corporate Registry”). Additional information about the MSA 
is available in our Annual Information Form for the year ended 
December 31, 2019, on our website at www.company.isc.ca 
and in the Company’s profile on SEDAR at www.sedar.com.

Competitors in this segment include infrastructure funds and 
private equity firms as well as information services companies, 
registry software providers and other such information-based 
companies that develop and provide software platforms 
to manage registry and related information services. These 
types of companies may compete with ISC by acting as, 
or partnering with, businesses that can provide other 
required processes, such as customer service and delivery, in 
conjunction with software platforms to provide full-service 
solutions. 

Registry Operations experiences moderate seasonality, 
primarily because land titles revenue fluctuates in line with 
real estate transaction activity in Saskatchewan. Typically, our 
second and third quarters generate higher revenue during the 
fiscal year when real estate activity is traditionally highest.

Saskatchewan Land Registry 

The Land Titles Registry issues titles to land and registers 
transactions affecting titles, including changes of ownership 
and the registration of interests in land, in Saskatchewan. 

Revenue for the Land Titles Registry is earned through 
registration, search and maintenance fees. Registration fees 
are either a flat fee or value-based, calculated as a percentage 
of the value of the land and/or property being registered. 
Approximately 80.4 per cent of all Land Titles Registry 
registration transactions were submitted online in 2019. 

We typically charge a flat fee per transaction for search and 
maintenance transactions. However, in certain instances, 
we may charge a negotiated fee for a customized search or 

maintenance transaction such as certain mineral certification 
or bulk data requests. 

Because the Land Titles Registry revenue is comprised of 
both residential and non-residential activity, mortgage rates 
and business lending rates may affect revenue. Changes in 
land values, provincial population and mortgage qualifying 
requirements also affect the housing market which, in turn, 
influences changes of ownership and revenue.

Land Surveys registers land survey plans and creates a 
representation of Saskatchewan land parcels in the cadastral 
parcel mapping system. Revenue related to all Land Survey 
services is earned as a flat fee per transaction. 

Geomatics manages geographic data related to the cadastral 
parcel mapping system, which is integrated with the Land 
Titles Registry and Land Surveys. Fees for Geomatics services 
are typically negotiated per transaction, based on the type and 
nature of services required. 

Saskatchewan Personal Property Registry

The Personal Property Registry is a notice-based public 
registry in which security interests and other certain interests 
in personal property (property other than land, buildings and 
other property affixed to land) may be registered. 

Customers are charged flat fees per transaction and the 
automated web-based system enables real-time completion 
of search and registration services as well as minimizes 
operational effort to deliver services. 

General provincial economic drivers, including automotive 
sales, interest rates and the strength of commercial activity 
across the province, influence the revenue in the Personal 
Property Registry.

Customers complete almost all searches in the registry online. 
The high online usage is stable with minimal numbers of 
end-use consumers needing staff assistance to complete their 
transactions. 

Saskatchewan Corporate Registry

The Corporate Registry is a province-wide system for 
registering business corporations, non-profit corporations, 
co-operatives, sole proprietorships, partnerships and business 
names. Every corporation must be registered in the Corporate 
Registry to maintain its legal status and carry on business 
within Saskatchewan. 

Services are billed as flat fees for each transaction. Unlike other 
registries, the Company earns most of its fees in the Corporate 
Registry in relation to maintenance services provided to 
business entities that file annual returns or wish to make 
changes to their structure or profile.

Approximately 90.8 per cent of all registrations in the 
Corporate Registry were submitted online in 2019. 

17

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019REGISTRY OPERATIONS REVENUE

Registry Operations Revenue
for the three months ended December 31,
(CAD$ millions)

16.8
15%

14%

18.1
6%
14%

13%

71%

67%

Other

Corporate Registry

Personal Property
Registry

Land Registry

+8%

Registry Operations Revenue
for the year ended December 31,
(CAD$ millions)

70.3
14%

15%

70.4

15%

14%

71%

69%

Other

Corporate Registry

Personal Property
Registry

Land Registry

+0%

2018

2019

2018

2019

(thousands of CAD dollars) 

Land Registry  
Personal Property Registry 
Corporate Registry 
Other 
Registry Operations revenue 

Three Months Ended December 31, 
2018  

2019 

Year Ended December 31,

2019 

2018       

$  11,968 
2,383 
2,604 
1,114 
$  18,069 

$ 

$ 

11,920 
2,384 
2,476 
– 
16,780 

$  48,901 
  10,154 
  10,230 
1,114 
$  70,399 

50,031
$ 
  10,190
10,038
–
70,259

$ 

Revenue for Registry Operations was $18.1 million for the 
quarter compared to $16.8 million in the fourth quarter of 
2018 and for the year was $70.4 million, flat compared to last 
year. The increase in the quarter was primarily due to revenue 
recognized in other. The Company entered into a change order 
pursuant to its MSA with the Government of Saskatchewan to 
continue the development of its registry systems. Under the 
MSA, the Company owns the IP during the term of the MSA. As 
at December 31, 2019, the development associated with the 
change order was approximately 85 per cent complete, and 
the Company recorded an intangible asset under development 
in the amount of $1.5 million and recognized $1.1 million of 

Registry Operations Revenue 
for the year ended December 31,
(CAD$ millions)

100.0

Other
Corporate Registry

Personal Property Registry
Land Registry

74.9
10.1
10.0

70.3
10.0
10.2

70.4
10.2
10.2

54.8

50.0

48.9

80.0

60.0

40.0

20.0

0.0

2017

2018

2019

Note: Values may not add due to rounding.

18

revenue in other revenue in Registry Operations in 2019 related 
to the project. Amortization of the intangible asset is expected 
to commence in 2020 when the development is complete.

The top five customers for Registry Operations represented 
19.9 per cent of the total segment revenue for 2019. Of those 
customers, no single customer accounted for more than 
10.0 per cent of total Registry Operations revenue.

Saskatchewan Land Registry

For the fourth quarter, revenue for the Land Registry was 
$12.0 million, up slightly by 0.4 per cent compared to the 
same period in 2018. Modest revenue growth for the Land 
Titles Registry was offset by marginally lower revenue for Land 
Surveys and Geomatics during the quarter.

Most of the revenue generated from the Land Registry is from 
the Land Titles Registry and is derived from value-based fees. 
Land Titles Registry revenue for the quarter was $11.2 million, 
a small increase of $0.1 million or 1.3 per cent compared to 
the same period in 2018. Despite transaction volumes being 
down by 3.8 per cent, revenue was stable partly due to pricing 
changes made to title searches in July 2019. In addition, 
revenue was supported by higher average land values for 
regular land transfers in the fourth quarter. 

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019 
 
 
 
 
 
 
 
 
 
Saskatchewan Land Registry Revenue by Type, 
for the year ended December 31, 2019

Saskatchewan Land Registry Revenue by Type, 
for the year ended December 31, 2018

92.7%

4.7%
2.6%

Land Titles Registry
Geomatics

Land Surveys Directory

93.0%

4.3%
2.7%

High-value property registration revenue was flat in the fourth quarter of 2019 at $1.1 million as compared to 2018. Each high-
value registration generated revenue of $10,000 or more.

The Saskatchewan real estate market continues to exhibit weakness given the lower transaction volumes we have experienced in 
2019. Overall transaction volumes for the Land Registry decreased by 3.9 per cent for the fourth quarter of 2019 compared to the 
same period last year. 

The following graphs show the Land Registry revenue by type of transaction and the overall transaction volume, respectively. 
Seasonality remains consistent year-over-year wherein the second and third quarter typically generate the most revenue, with 
the fourth quarter routinely generating less revenue than the third quarter. For more information on seasonality, please refer to 
section 4 “Summary of Consolidated Quarterly Results”.

15.0

10.0

5.0

0.0

250,000

220,000

190,000

160,000

130,000

100,000

Saskatchewan Land Registry Revenue by Type
(CAD$ millions)

13.5
0.6
1.9

11.0

12.8
0.6
1.7

10.5

11.8
0.6
1.8

9.4

11.9
0.6
1.7

9.7

11.3
0.8
1.7

8.8

Registration

Search

Maintenance/Services

13.2
0.6
1.9

10.7

12.4
0.6
1.9

10.0

12.0
0.5
1.7

9.8

Q1 2018

Q2 2018

Q3 2018

Q4 2018

Q1 2019

Q2 2019

Q3 2019

Q4 2019

Note: Values may not add due to rounding.

Saskatchewan Land Registry Transaction Volume
(Number of transactions)

3
8
6
5
0
2

,

6
8
3
1
2
2

,

4
3
2
0
0
2

,

4
6
0
9
8
1

,

8
9
8
6
8
1

,

7
8
0
0
1
2

,

8
3
6
5
9
1

,

0
2
4
1
8
1

,

Q1 2018

Q2 2018

Q3 2018

Q4 2018

Q1 2019

Q2 2019

Q3 2019

Q4 2019

19

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019Revenue-generating transactions in the Land Titles Registry fell 5.4 per cent in the fourth quarter, due to a sluggish real estate 
market in Saskatchewan. The volume of regular land transfers and title searches declined by 3.0 per cent and 5.5 per cent, 
respectively, compared to 2018. Mortgage registrations volume improved by 5.3 per cent in the fourth quarter of 2019 compared 
to 2018.

For the year ended December 31, 2019, Land Registry revenue was $48.9 million, a decrease of $1.1 million or 2.3 per cent 
compared to $50.0 million in 2018.

Saskatchewan Land Registry Revenue by Type 
for the year ended December 31,
(CAD$ millions)

Saskatchewan Land Registry Transaction Volume 
for the year ended December 31,
(Number of transactions)

60.0

50.0

40.0

30.0

20.0

10.0

0.0

54.8
2.4
7.6

Registration
50.0
2.3
7.1

48.9
2.4
7.2

Search

Maintenance

900,000

44.7

40.6

39.3

2017

2018

2019

800,000

700,000

600,000

500,000

0
4
9
1
9
8

,

2017

7
6
3
6
1
8

,

2018

3
4
0
4
7
7

,

2019

Note: Values may not add due to rounding from maintenance transactions that were too small to display in chart.

The decrease in 2019 compared to last year was due to lower volumes in the Land Titles Registry, which were down 5.4 per 
cent. Revenue declined at a lesser pace compared to volume due to slightly higher average land values for regular land transfers 
coupled with pricing changes made in July 2019 which mainly affected title searches.

High-value property registration revenue was higher in 2019 at $4.3 million, compared to revenue of $3.9 million in 2018. Each 
high-value registration generated revenue of $10,000 or more.

Overall, revenue-generating transactions in the Land Titles Registry fell 5.4 per cent in 2019, due to a slower real estate market 
in Saskatchewan. The volume of regular land transfers, mortgage registrations and title searches declined by 5.3 per cent, 
3.0 per cent and 4.5 per cent, respectively, compared to 2018. 

The primary customers of the Land Titles Registry are law firms, financial institutions, developers and resource companies. For 
2019, our top 20 Land Titles Registry customers accounted for nearly 41.1 per cent of revenue, and our top 100 Land Titles Registry 
customers made up 77.5 per cent of revenue.

Land Surveys customers include surveyors, developers, resource companies, governments and other businesses that access our 
mapping systems and survey plans to support their development plans. For 2019, our top 20 Land Surveys customers accounted 
for 89.4 per cent of revenue, and the top 100 customers made up 95.0 per cent of revenue.

Geomatics customers include government departments (provincial and municipal), resource companies, land developers, other 
businesses and the general public. They also include utility, pipeline and transportation companies. In 2019, the top 20 Geomatics 
customers produced 88.7 per cent of revenue, while the top 100 customers formed 98.0 per cent of revenue. 

In 2019, 80.4 per cent of all Land Titles Registry registration transactions were submitted online, an increase of 0.4 per cent 
compared to 2018.

Saskatchewan Personal Property Registry

For the fourth quarter of 2019, revenue for the Personal Property Registry was $2.4 million, flat compared to the same quarter in 
2018. Overall volume was up 1.2 per cent for the quarter compared to the same period in 2018. 

Registration revenue in the fourth quarter of 2019 was similar to 2018, down by only 0.7 per cent, while volumes were down 
1.8 per cent. Revenue dropped at a lesser rate than volume, illustrating that average registration term-length increased during 
the quarter, which was different than year-to-date. Search revenue grew by 4.0 per cent due to higher volumes, which rose 

20

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 20192019 ISC® Annual Report  |  Management’s Discussion and Analysis 

For the Fourth Quarter and Year Ended December 31, 2019

4.1 per cent compared to the fourth quarter of 2018. Maintenance revenue was down 6.0 per cent compared to the same period 
in 2018 on lower volumes, which were down 7.8 per cent.

Revenue results for the fourth quarter, shown by type of transaction on the following graph, are generally lower compared to the 
third quarter, reflecting the typical pattern of seasonality.

Saskatchewan Personal Property Registry Revenue by Type
(CAD$ millions)

Registration

Search

Maintenance

2.7
0.3

0.5

1.8

2.7
0.3

0.6

1.8

2.4

0.5

0.5

1.4

2.4
0.2

0.6

1.6

2.3
0.3

0.6

1.4

2.8
0.3

0.7

1.8

2.7
0.3

0.6

1.8

2.4
0.2

0.6

1.5

Q1 2018

Q2 2018

Q3 2018

Q4 2018

Q1 2019

Q2 2019

Q3 2019

Q4 2019

Note: Values may not add due to rounding.

Saskatchewan Personal Property Registry Transaction Volume
(Number of transactions)

4
0
3
8
0
1

,

9
8
6
5
2
1

,

0
6
9
0
2
1

,

4
6
9
7
0
1

,

1
4
1
5
0
1

,

8
1
4
3
2
1

,

2
8
6
9
1
1

,

6
8
2
9
0
1

,

Q1 2018

Q2 2018

Q3 2018

Q4 2018

Q1 2019

Q2 2019

Q3 2019

Q4 2019

3.0

2.5

2.0

1.5

1.0

0.5

0.0

130,000

120,000

110,000

100,000

90,000

80,000

70,000

60,000

50,000

Annual revenue for the Personal Property Registry was $10.2 million, flat compared to 2018. Registration revenue decreased by 
2.0 per cent compared to 2018, while maintenance revenue was lower by 16.6 per cent in 2019 due to additional revenue in 2018 
from a one-time contract for a system enhancement. This decline in maintenance revenue was offset by higher search revenue in 
2019, up 14.4 per cent compared to 2018, as a result of pricing changes made to search transactions in the third quarter of 2018.

Saskatchewan Personal Property Registry 
Revenue by Type 
for the year ended December 31,
(CAD$ millions)

Saskatchewan Personal Property Registry 
Transaction Volume 
for the year ended December 31,
(Number of transactions)

10.0
1.1

2.0

6.9

12.0

10.0

8.0

6.0

4.0

2.0

0.0

Registration
10.2
1.3

Search

Maintenance
10.2
1.1

2.2

6.7

2.5

6.5

500,000

400,000

300,000

200,000

2017

2018

2019

Note: Values may not add due to rounding.

7
3
2
5
6
4

,

2017

7
1
9
2
6
4

,

2018

7
2
5
7
5
4

,

2019

21

The previous graph reflects year-over-year transaction volumes. Overall volumes declined by 1.2 per cent in 2019. Registration 
volume decreased 0.9 per cent and maintenance volume dropped 12.8 per cent, while search volumes increased by 0.7 per cent.

Personal property security registration setup volumes decreased in 2019 by 0.6 per cent compared to 2018. Revenue for the 
same transaction type fell by 1.9 per cent in 2019 compared to 2018. This suggests that average registration term-length declined 
overall in 2019 compared to 2018, even though the quarterly results showed an increase in term-length.

Customers of the Personal Property Registry are primarily in the financial sector but also include law firms. The top 20 Personal 
Property Registry customers accounted for about 81.4 per cent of the revenue for 2019, while the top 100 produced 93.8 per cent 
of revenue.

Saskatchewan Corporate Registry

Revenue for the Corporate Registry for the quarter was $2.6 million, up $128 thousand or 5.2 per cent compared to the same 
period in 2018, largely due to pricing changes that came into effect during the third quarter of 2019. Maintenance revenue grew 
by 6.1 per cent in the quarter compared to the same period in 2018, again mainly due to pricing changes for the filing of annual 
returns and renewals which were implemented in the third quarter of 2019. Pricing changes also impacted revenue from the 
incorporation and registration of new business entities, which increased by 10.7 per cent compared to the fourth quarter last year, 
contributing to a 5.6 per cent increase to the registration category overall. Search revenue was flat compared to the fourth quarter 
of 2018.

As of December 31, 2019, there were approximately 75,000 active Saskatchewan Business Corporations registered with the 
Corporate Registry compared to approximately 74,000 as at December 31, 2018. 

The following graph illustrates the Corporate Registry revenue by type of transaction. Quarterly revenue continues to mirror the 
Corporate Registry’s typical pattern of seasonality.

Saskatchewan Corporate Registry Revenue by Type
(CAD$ millions)

Registration

Search

Maintenance

3.0

2.5

2.0

1.5

1.0

0.5

0.0

2.7

1.7

0.4

0.6

2.5

1.5

0.4

0.6

2.3

1.4

0.3

0.6

2.5

1.5

0.3

0.6

2.7

1.7

0.4

0.6

2.5

1.5

0.4

0.6

2.4

1.5

0.3

0.6

2.6

1.6

0.3

0.7

Q1 2018

Q2 2018

Q3 2018

Q4 2018

Q1 2019

Q2 2019

Q3 2019

Q4 2019

Note: Values may not add due to rounding.

The following graph shows the transaction volumes for the Corporate Registry by quarter. 

Saskatchewan Corporate Registry Transaction Volume
(Number of transactions)

100,000

80,000

60,000

40,000

20,000

0

22

3
5
4
2
9

,

2
3
9
7
8

,

0
3
8
0
8

,

6
5
1
4
8

,

1
0
0
2
9

,

7
6
0
0
9

,

8
9
0
2
8

,

9
2
1
3
8

,

Q1 2018

Q2 2018

Q3 2018

Q4 2018

Q1 2019

Q2 2019

Q3 2019

Q4 2019

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019Transaction volumes for the fourth quarter decreased by 1.2 per cent compared to the same period last year. Specifically, 
registration and search volumes declined by 4.4 per cent and 1.6 per cent, respectively, while maintenance volume increased by 
0.5 per cent compared to the same period in 2018. 

Annual revenue for the Corporate Registry was $10.2 million, up 1.9 per cent or $0.2 million compared to 2018. This is largely a 
result of pricing changes made in the third quarter of 2019.  

Saskatchewan Corporate Registry Revenue by Type 
for the year ended December 31,
(CAD$ millions)

Saskatchewan Corporate Registry Transaction Volume 
for the year ended December 31,
(Number of transactions)

Registration

Search

400,000

10.1
1.4

2.6

6.2

12.0

10.0

8.0

6.0

4.0

2.0

0.0

Maintenance
10.0
1.4

2.5

6.1

10.2
1.4

2.5

6.3

2017

2018

2019

Note: Values may not add due to rounding.

300,000

200,000

100,000

0
0
6
0
5
3

,

2017

1
7
3
5
4
3

,

2018

5
9
2
7
4
3

,

2019

In 2019, search and maintenance revenue improved by 1.5 per cent and 3.3 per cent, respectively, compared to 2018. More 
specifically, revenue from the filing of annual returns and renewals increased by 6.8 per cent in 2019 compared to 2018. 
Registration revenue declined by 1.1 per cent compared to 2018.

Transaction volumes for 2019 were up slightly compared to 2018. Registration volume declined by 5.1 per cent, while search and 
maintenance volume improved by 0.7 per cent and 1.9 per cent, respectively, compared to 2018. 

For the Corporate Registry, customers include law firms, companies in the financial sector, as well as the Government of 
Saskatchewan. They also include businesses such as corporations, non-profit corporations, co-operatives and sole proprietorships 
that were, or will be, registered in the Corporate Registry. The top 20 Corporate Registry customers formed nearly 32.3 per cent of 
revenue for 2019 and the top 100 customers delivered about 50.0 per cent of revenue.

REGISTRY OPERATIONS EXPENSES AND EBITDA

Registry Operations EBITDA1,2 
for the three months ended December 31,
(CAD$ millions)

9.0

7.4

Registry Operations EBITDA1,2 
for the year ended December 31,
(CAD$ millions)

32.4

34.1

+21%

+5%

2018

2019

2018

2019

1 On January 1, 2019, the Company adopted IFRS 16. See section 1.1 “Consolidated highlights” – footnote 2 for further details.
2 EBITDA, EBITDA margin, adjusted EBITDA and adjusted EBITDA margin are not recognized as measures under IFRS and do not have a standardized meaning prescribed 
  by IFRS and, therefore, they may not be comparable to similar measures by other companies. Refer to section 8.8 “Non-IFRS financial measures”.

.

23

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019 
(thousands of CAD dollars) 

Revenue 
Total expenses (excluding depreciation  
  and amortization) 
EBITDA 

Three Months Ended December 31, 
2018  

2019 

Year Ended December 31,

2019 

2018    

$  18,069 

$ 

16,780 

$  70,399 

$ 

70,259

9,048 
9,021 

$ 

9,333 
7,447 

$ 

  36,309 
$  34,090 

37,868
32,391

$ 

EBITDA for Registry Operations for the fourth quarter of 2019 was $9.0 million compared to $7.5 million for the same period last 
year and was $34.1 million for the year ended December 31, 2019, compared to $32.4 million last year. The year-over-year increase 
for the quarter was mainly due to increased revenue related to a change order pursuant to our MSA with the Government of 
Saskatchewan for development work on our registry systems. The increase in EBITDA for the year was primarily due to decreased 
expenses.

More specifically, Registry Operations expenses were $9.0 million for the quarter, a decrease of $0.3 million compared to 
$9.3 million for the same period in 2018 and were $36.3 million for the year ended December 31, 2019, compared to $37.9 million 
in 2018. The decrease in the quarter was due primarily to lower technology solutions costs and decreased wages and salaries 
due to reduced staffing as a result of our office closures, while the decrease year-to-date was mainly due to lower costs for 
technology solutions. Various other expenses were down slightly in the quarter and year-to-date, which are too small to detail 
but cumulatively impacted the overall reduction.

3.2  Services 

Services delivers solutions uniting public record data, customer authentication, corporate legal services and collateral 
management to support lending practices of clients with business across Canada.

We earn revenue through transaction fees for search and registration services, as well as Know-Your-Customer (“KYC”) services. 
All government fees associated with the service are either embedded in the search fee or charged in addition to the service 
transaction fee. Corporate supplies are charged a per unit fee in the same manner as a product in a retail transaction. 

We classify our services as either Legal Support Services or Financial Support Services for the purposes of categorizing revenue. 

Key drivers for Services include increased regulatory and compliance requirements for financial institutions, as well as the growing 
trend to outsource business processes and services to realize cost savings and focus on core business activities. Economic activity 
can affect credit lending, mergers, acquisitions, incorporations and various new business startup activities, which also impacts 
activity for our Services segment.

This core revenue is fairly diversified and has little seasonality; rather, it fluctuates in line with general economic drivers. Our 
collateral management services experience seasonality aligned to vehicle and equipment financing cycles, which are generally 
stronger in the second and fourth quarters. Some smaller categories of products or services can have some seasonal variation, 
increasing slightly during the second and fourth quarters. 

Legal Support Services

Legal Support Services captures revenue from nationwide search, registration and filing services to legal professionals directly or 
indirectly. This also includes our corporate supplies business, which helps companies to organize and maintain their corporate 
legal documents and provides customized corporate minute books, corporate seals, share certificates, legal supplies and related 
ancillary accessories for businesses and corporations. We also service the consumer market through direct supply relationships 
with office products providers.

We have an online workflow platform to service legal customers through a team of experienced law clerks in both Ontario and 
Quebec. We hold an official service licence under the Ontario Business Information System from the Government of Ontario’s 
Ministry of Government and Consumer Services, which is currently renewed until January 2021. We also hold licences from 
the Government of Ontario to distribute and register Personal Property Security Act searches and registrations, as well as the 

24

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019 
 
 
 
Government of Quebec’s Corporate Registry and Corporations Canada for registering corporations directly within each of these 
two registry systems.

Our competitors vary by market and geography. They primarily include other intermediaries and suppliers to legal professionals 
that provide value through convenience and intermediation of various public registries. There is a small number of competitors 
supplying the legal market with customized products, while the consumer market is typically serviced by big box office supply 
retailers. 

Financial Support Services

We support financial and credit institutions’ due diligence activities for compliance purposes and credit service solutions through 
the verification, storage and retrieval of corporate and business information compiled and obtained from public registry sources. 

We use our proprietary platform to assist clients in on-boarding new commercial accounts. The customer on-boarding verification 
reports we generate leverage our search services to provide our clients with a process and system to verify, retrieve and store 
information about corporate clients to meet regulatory requirements. 

In addition, we provide automation software technology services to serve lending, leasing, and credit issuing businesses and 
institutions in Canada. We service the full credit-lending cycle and deliver proven credit due diligence, protection and default 
solutions to the Canadian financing industry.

In the financial support services marketplace, we compete against a small number of distinctly different service providers, some of 
whom offer KYC programs as part of their other services.

SERVICES REVENUE

Services Revenue1 
for the three months ended December 31,
(CAD$ millions)

Services Revenue1 
for the year ended December 31,
(CAD$ millions)

11.6

80%

19%

2018

13.5

82%

18%

2019

Financial

Legal

+17%

1 Internal related party and other revenue not displayed in graph.

42.4

79%

21%

2018

51.2

82%

18%

2019

Financial

Legal

+21%

(thousands of CAD dollars) 

Legal support services 
Financial support services 
Internal related parties and other 
Services revenue 

Three Months Ended December 31, 
2018  

2019 

Year Ended December 31,

2019 

2018    

$ 

2,392 
  11,049 
78 
$  13,519 

$ 

$ 

2,256 
9,310 
25 
11,591 

$ 

8,980 
  42,028 
221 
$  51,230 

$ 
8,782
  33,578
24
42,384

$ 

Revenue for Services was $13.5 million for the fourth quarter, an increase of $1.9 million compared to the fourth quarter of 2018, 
largely due to a mixture of organic growth from existing customers and the ramping up of new customers, mainly in KYC, due 
diligence and collateral security registration. 

25

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019 
 
 
 
 
 
14.0

12.0

10.0

8.0

6.0

4.0

2.0

0.0

8.9

6.6

2.3

Our Services revenue for the last eight quarters is shown in the following graph.

Services Revenue by Type
(CAD$ millions)

11.5

10.4

9.2

8.5

11.6

9.3

11.0

8.7

Legal Support Services
13.7

12.9

11.5

10.8

Financial Support Services

13.4

11.0

2.3

2.0

2.3

2.3

2.2

2.1

2.4

Q1 2018

Q2 2018

Q3 2018

Q4 2018

Q1 2019

Q2 2019

Q3 2019

Q4 2019

Note: Values may not add due to rounding.

For the year, revenue in the Services segment was $51.2 million, up $8.8 million or 20.9 per cent compared to $42.4 million in 2018. 
Revenue continues to improve primarily as a result of efforts to generate more business from existing customers through new 
products and services, such as those from our Securefact acquisition, and win additional mandates with new customers.

Services Revenue by Type1 
for the year ended December 31,
(CAD$ millions)

Legal Support Services
Financial Support Services

42.4
8.8

33.6

60.0

50.0

40.0

30.0

20.0

10.0

0.0

14.9
8.6

6.3

2017

Services Revenue by Type1 
for the year ended December 31, 2019

17.6%

Financial Support Services

Legal Support Services

82.4%

51.0

9.0

42.0

2018

2019

1 Internal related party and other revenue not displayed in graph.

Legal Support Services

Revenue in the fourth quarter of 2019 for Legal Support Services increased to $2.4 million, up 6.0 per cent compared to the 
fourth quarter of 2018 and was $9.0 million for the year, a modest increase of $198 thousand compared to last year, due to 
organic growth.

Financial Support Services

Revenue in the fourth quarter of 2019 for Financial Support Services was $11.0 million, up $1.7 million or 18.7 per cent compared 
to $9.3 million for the same period of 2018 and for the year was $42.0 million, an increase of $8.5 million or 25.2 per cent compared 
to last year. The year-over-year growth can be attributed to the winning of new customers in our collateral management services 
combined with an expansion of our KYC offering to existing customers.

The top 20 Services customers comprised approximately 75.0 per cent of the revenue for 2019, while the top 100 Services 
customers made up about 88.0 per cent of revenue. No single customer accounted for more than 25.0 per cent of Services 
revenue in the same period.

26

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019SERVICES EXPENSES AND EBITDA

Services EBITDA1,2 
for the three months ended December 31,
(CAD$ millions)

Services EBITDA1,2 
for the three months ended December 31,
(CAD$ millions)
10.1

1.9

1.7

1.9

1.9

Change in 
contigent consideration

EBITDA excluding 
contigent consideration

(1%)*

3.6

6.5

Change in 
contigent consideration

EBITDA excluding 
contigent consideration

7.1

7.1

+9%*

(0.2)
2018

2019

2018

2019

1 On January 1, 2019, the Company adopted IFRS 16. See section 1.1 “Consolidated highlights” – footnote 2 for further details.
2 EBITDA, EBITDA margin, adjusted EBITDA and adjusted EBITDA margin are not recognized as measures under IFRS and do not 
  have a standardized meaning prescribed by IFRS and, therefore, they may not be comparable to similar measures by other 
  companies. Refer to section 8.8 “Non-IFRS financial measures”.

*Represents the change in EBITDA excluding the change in contingent consideration.

(thousands of CAD dollars) 

Revenue 
Total expenses (excluding depreciation  
  and amortization) 
EBITDA excluding contingent consideration 
Change in contingent consideration 
EBITDA 

Three Months Ended December 31, 
2018 (restated)1  

2019 

Year Ended December 31,

2019 

2018 (restated)1    

$  13,519 

$ 

11,591 

$  51,230 

$ 

42,384

  11,656 
1,863 
– 
1,863 

$ 

$ 

9,700 
1,891 
(195) 
1,696 

$ 

$ 

  44,119 
7,111 
– 
7,111 

$ 

$ 

35,856
6,528
3,567
10,095

$ 

$ 

1  On January 1, 2019, the Company adopted IFRS 16. See section 1.1 “Consolidated highlights” – footnote 2 for further details.

EBITDA for Services was $1.9 million for the three months ended December 31, 2019, compared to $1.7 million for the same 
period last year and was $7.1 million for the year ended December 31, 2019, compared to $10.1 million last year. EBITDA for 2018 
was augmented by adjustments to the fair value estimate of the contingent consideration associated with our AVS acquisition. 

Excluding the $0.2 million fair value adjustment in the fourth quarter of 2018, EBITDA for the quarter was relatively flat compared 
to the same period last year. Excluding the $3.6 million fair value adjustment, EBITDA was $0.6 million higher for 2019, compared 
to 2018, largely due to continued growth.

For the quarter, Services expenses were $11.7 million, an increase of $2.0 million compared to $9.7 million for the same period in 
2018 and were $44.1 million for the year ended December 31, 2019, compared to $35.9 million last year, primarily due to:

•  cost of goods sold for the fourth quarter was up $1.2 million compared to the fourth quarter of 2018 and up $6.1 million year-

over-year compared to the same period of 2018, consistent with the rise in related revenue in the quarter and year;

•  wages and salaries were up $0.5 million in the quarter compared to the same period in 2018 and up $1.6 million in 2019 

compared to the same period last year. The increase was due to increased staffing levels required to support business growth 
objectives as well as the addition of staff related to our acquisition of Securefact in the first quarter of 2019; and

• 

information technology services costs were up in the quarter and year compared to the respective prior year periods due to the 
acquisition of Securefact and planned integration and technology improvements to support future growth and scale.

27

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019 
 
 
 
 
 
 
3.3  Technology Solutions

Technology Solutions provides the development, delivery and support of registry (and related) technology solutions, generating 
revenue through the following:

•  sale of software licences related to the technology platform; 

•  provision of technology solution definition and implementation services; and

•  provision of monthly hosting, support and maintenance services.

We offer RegSys – a complete registry solution that provides a readily transferable technology platform capable of serving a wide 
range of registry needs. RegSys is a multi-register platform that delivers the flexibility, scalability and features that enable public 
sector organizations to deliver enhanced services to businesses and citizens. 

With a full suite of integrated modules which provide core functionality for submission, enforcement and enquiry processing, 
RegSys delivers solutions enabling the provision of core services to citizens in a user-friendly, efficient manner across multiple 
access points. The RegSys solution has also been used to manage other legal registers such as intellectual property, securities, 
licences, charities, Uniform Commercial Code and pension schemes. 

Competitors in this segment include technology services organizations that provide application development, systems 
integration and/or application management services. This includes large multinationals or local niche players, both of which we 
can partner with to complement our offering depending on the clients’ needs.

TECHNOLOGY SOLUTIONS REVENUE 

Technology Solutions Revenue
for the three months ended December 31,
(CAD$ millions)

9.3

32%

68%

2019

Internal Parties

Third Parties

+49%

6.3

58%

42%

2018

Technology Solutions Revenue
for the year ended December 31,
(CAD$ millions)

21.2

70%

30%

2018

24.2

53%

47%

2019

Internal Parties

Third Parties

+14%

(thousands of CAD dollars) 

Third parties 
Internal related parties 
Technology Solutions revenue 

Three Months Ended December 31, 
2018  

2019 

Year Ended December 31,

2019 

2018       

$ 

$ 

6,352 
2,981 
9,333 

$ 

$ 

2,606 
3,670 
6,276 

$  11,416 
  12,830 
$  24,246 

6,442
$ 
  14,783
21,225
$ 

Revenue in Technology Solutions was $9.3 million for the quarter, an increase of $3.0 million compared to $6.3 million for the same 
period in 2018. 

Revenue from external parties for the quarter was $6.4 million, an increase of $3.8 million compared to the same period in 2018, 
due to the completion of several milestones in the quarter on current contracts. 

Internal related party revenue in any quarter is dependent on resources used or consumed internally, particularly in Registry 
Operations. Our intent is to continue to service the needs of internal customers as efficiently and effectively as possible, including 
the provision of service via related party resources; therefore, this figure may continue to decline over time, particularly as we 
pursue additional external revenue.

28

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019 
 
 
Technology Solutions Revenue by Type
(CAD$ millions)

Third Parties

Internal Related Parties

10.0

8.0

6.0

4.0

2.0

0.0

4.9

3.8

1.1

Q1 2018

4.6

3.7

0.9

Q2 2018

Note: Values may not add due to rounding.

5.5

3.6

1.9

6.3

3.7

2.6

4.9

3.5

1.4

4.9

3.0

2.0

5.1

3.4

1.7

9.3

3.0

6.4

Q3 2018

Q4 2018

Q1 2019

Q2 2019

Q3 2019

Q4 2019

Revenue in our Technology Solutions segment was $24.2 million for the year ended December 31, 2019, compared to 
$21.2 million in 2018, an increase of $3.0 million. 

Revenue from external parties increased to $11.4 million compared to $6.4 million in the same period in 2018. Revenue from 
external third parties continued to grow in 2019 versus 2018, as delivery against milestones on signed contracts advanced during 
the year. 

Internal related party revenue year-to-date decreased as we work to continue reducing our costs to provide the maintenance 
services to our internal customers.

Technology Solutions Revenue 
for the year ended December 31,
(CAD$ millions)

30.0

25.0

20.0

15.0

10.0

5.0

0.0

20.4

16.7

3.7

2017

Third Parties

Internal Related Parties

21.2

14.8

6.4

2018

24.2

12.8

11.4

2019

Note: Values may not add due to rounding.

Technology Solutions Revenue 
for the year ended December 31, 

Third Parties
Internal Related Parties

52.9%

47.1%

29

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019TECHNOLOGY SOLUTIONS EXPENSES AND EBITDA

Technology Solutions EBITDA1,2
for the three months ended December 31,
(CAD$ millions)

2.6

Technology Solutions EBITDA1,2
for the year ended December 31,
(CAD$ millions)

2.3

0.2

2018

2019

2018

2019

1 On January 1, 2019, the Company adopted IFRS 16. See section 1.1 “Consolidated highlights” – footnote 2 for further details.
2 EBITDA, EBITDA margin, adjusted EBITDA and adjusted EBITDA margin are not recognized as measures under IFRS and do not 
  have a standardized meaning prescribed by IFRS and, therefore, they may not be comparable to similar measures by other 
  companies. Refer to section 8.8 “Non-IFRS financial measures”.

0.5

(thousands of CAD dollars) 

Revenue 
Total expenses (excluding depreciation  
  and amortization) 
EBITDA 

Three Months Ended December 31, 
2018 (restated)1  

2019 

Year Ended December 31,

2019 

2018 (restated)1       

$ 

9,333 

$ 

6,276 

$  24,246 

$ 

21,225

6,778 
2,555 

$ 

6,063 
213 

$ 

  21,965 
2,281 

$ 

20,732
493

$ 

1  On January 1, 2019, the Company adopted IFRS 16. See section 1.1 “Consolidated highlights” – footnote 2 for further details.

EBITDA for Technology Solutions was $2.6 million for the quarter compared to $0.2 million in the fourth quarter of 2018 and 
was $2.3 million for the year compared to $0.5 million last year. The increases were due to the timing of completion of contract 
milestones.

For the quarter, Technology Solutions expenses were up $0.7 million compared to the same period in 2018 and were up 
$1.3 million for the year compared to 2018. The increases were largely due to contract implementation expenses which were 
recognized as we completed contract milestones, as well as increased employee levels to service the contracted customers and 
the growing business. This was partially offset by decreases in information technology costs as a result of the renewal of our 
technology infrastructure service contract on January 1, 2019.

3.4  Corporate and other

Corporate and other includes expenses related to our corporate activities and shared services functions, any share of profit (loss) in 
associate(s) not included in operating segments, and eliminations of inter-segment revenue and costs.

(thousands of CAD dollars) 

Third parties 
Internal related parties 
Corporate and other revenue 
Total expenses (excluding depreciation  
  and amortization) 
EBITDA2 

Three Months Ended December 31, 
2018 (restated)1  

2019 

Year Ended December 31,

2019 

2018 (restated)1       

$ 

 $ 

 $ 

6 
(2,985) 
(2,979) 

1,869 
(1,110) 

$ 

 $ 

 $ 

62 
(3,694) 
(3,632) 

2,360 
(1,272) 

$ 

22 
  (12,929) 
 $  (12,907) 

$ 

 $ 

70
(14,807)
(14,737)

8,451 
(4,456) 

$ 

9,882
(4,855)

 $ 

1  On January 1, 2019, the Company adopted IFRS 16. See section 1.1 “Consolidated highlights” – footnote 2 for further details.

2   EBITDA, EBITDA margin, adjusted EBITDA and adjusted EBITDA margin are not recognized as measures under IFRS and do not have a standardized meaning prescribed by IFRS 

and, therefore, they may not be comparable to similar measures by other companies. Refer to section 8.8 “Non-IFRS financial measures”.

30

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019 
 
 
 
 
 
 
 
 
 
 
 
EBITDA for the quarter improved by $0.2 million compared to the fourth quarter of 2018 and up by $0.4 million for the year 
compared to last year. 

4  Summary of Consolidated Quarterly Results
The following table sets out select quarterly results for the past eight quarters. As outlined earlier, Registry Operations experiences 
moderate seasonality, primarily because Land Titles revenue fluctuates in line with real estate transaction activity in Saskatchewan. 
Typically, our second and third quarters generate higher revenue during the fiscal year when real estate activity is traditionally 
highest.

In Services, our core legal and financial services revenue has little seasonality; rather, it fluctuates in line with general economic 
drivers. Our collateral management services experiences some seasonality aligned to vehicle and equipment financing cycles, 
which are generally stronger in the second and fourth quarters. Some smaller categories of products or services can have some 
seasonal variation, increasing slightly during the second and fourth quarters. 

Technology Solutions does not experience seasonality but does fluctuate due to the timing of project-related revenue. The 
balance of our corporate activities and shared services functions do not experience seasonality. Expenses are generally consistent 
from quarter to quarter but can fluctuate due to the timing of project-related or acquisition activities. 

As a result, our EBITDA margin fluctuates in line with the cumulative impact of the above factors.

(thousands of CAD dollars) 

Q4 

Q3 

Q2 

Q1 

Q4 

Q3 

Q2 

Q1

2019 

2018 (restated)4

Revenue 
Expenses 
Net income before items  
  noted below 
Net finance (expense)/income 
Change in contingent  
  consideration 
Income before tax 
Income tax expense  
Net income 
Other comprehensive  

$  37,942  $  32,175 
  26,888 

  28,308 

$  34,244 
  26,308 

$  28,607  $  31,015  $  30,186  $  31,058 
  24,227 
  23,838 

  23,688 

  25,887 

 $26,872
  22,547

  9,634 
(288) 

5,287 
(422) 

  7,936 
(277) 

  4,769 
(259) 

  5,128 
(155) 

6,498 
423 

6,831 
(526) 

4,325
(516)

– 
  9,346 
  (1,999) 
$  7,347  $ 

– 
4,865 
(1,607) 
3,258 

– 
  7,659 
  (1,875) 
$  5,784 

– 
  4,510 
(1,499) 

(195) 
  4,778 
(1,620) 

$  3,011  $  3,158  $ 

2,762 
9,683 
(1,921) 
7,762  $ 

1,000 
7,305 
(2,155) 
5,150  $ 

–
3,809
(1,242)
2,567

income (loss) 

1 

Total comprehensive income 
EBITDA margin (% of revenue)1, 2 
Adjusted EBITDA margin  

$  7,348  $ 
  32.5% 

(133) 
3,125 
  26.7% 

(% of revenue)1 

  33.4% 

Earnings per share, basic3 
Earnings per share, diluted3 

$ 
$ 

0.42  $ 
0.42  $ 

  26.9% 
0.19 
0.19 

(56) 
$  5,728 
  31.4% 

  31.8% 
0.33 
$ 
0.33 
$ 

(321) 

210 

$  2,690  $  3,368  $ 
  25.7% 

  26.1% 

(159) 
7,603  $ 

(265) 
4,885  $ 

  40.2% 

  34.4% 

337
2,904
  26.8%

  26.7% 

  32.3% 

  32.3% 

  27.3% 
$ 
$ 

0.17  $ 
0.17  $ 

0.18  $ 
0.18  $ 

0.44  $ 
0.44  $ 

  28.0%
0.15
0.15

0.29  $ 
0.29  $ 

1  EBITDA, EBITDA margin, adjusted EBITDA and adjusted EBITDA margin are not recognized as measures under IFRS and do not have a standardized meaning prescribed by IFRS 

and, therefore, they may not be comparable to similar measures reported by other companies. Refer to section 8.8 “Non-IFRS financial measures”. Refer to section 2 “Consolidated 
Financial Analysis” for a reconciliation of EBITDA and adjusted EBITDA to net income.

2  The Q2, Q3 and Q4 2018 EBITDA includes net adjustments in relation to the fair value estimate of the contingent consideration associated with our AVS acquisition of $1.0 million, 

$2.8 million and $(0.2) million, respectively.

3  The calculation of earnings per share was based on net income after tax and the weighted average number of shares outstanding during the period.

4  On January 1, 2019, the Company adopted IFRS 16. See section 1.1 “Consolidated highlights” – footnote 2 for further details.

31

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
5  Business Strategy

STRATEGIC PRIORITIES

ISC’s strategy focuses on delivering value to shareholders 
through the consistent performance of its existing business 
and the execution of appropriate growth opportunities. The 
Company’s strategy is realized through three key functions:

•  operating registries on behalf of governments;

• 

implementing and supporting registry and regulatory 
technology solutions; and

•  delivering value-add services utilizing public data 

and records.

Through these functions, ISC’s strategy is executed with the 
intent to:

•  deliver leading registry and regulatory services and solutions 
to customers around the world through existing lines of 
business and potential extension into adjacent opportunities 
through innovation and/or acquisition;

•  produce increasing revenue with continued emphasis on 

EBITDA growth; and

•  provide an enhanced customer experience for those 

interacting with ISC’s systems, people and information.

ISC’s strategy is influenced by a set of principles:

• 

long-term orientation – strategic focus on the sustainability 
of the business and the services we deliver;

•  growth – active pursuit of attainable organic and inorganic 

growth; 

• 

innovation – emphasis on product and service innovation 
and exploration of new verticals; and

•  company values – prominent focus on quality of service 
delivery and the engagement of our customers and 
employees.

6  Financial and Capital 
Management

6.1  Cash flow

Our primary source of operating cash flow is generated from 
revenue related to our Registry Operations and Services 
segments. Our primary uses of funds are operational expenses, 
capital expenditures and the payment of dividends.

Historically, ISC has financed its operations and met its capital 
and finance expenditure requirements through cash provided 
from operating activities. Most recently, the Company has 
also utilized borrowing to supplement cash generated from 
operations to finance acquisition activities. The Company 
believes that internally generated cash flow, supplemented 
by additional borrowing that may be available to us, will be 
sufficient to meet cash requirements, capital expenditures 
and anticipated dividend payments (refer to Note 18 in the 
December 31, 2019, Financial Statements which are available 
on our website at www.company.isc.ca and in the Company’s 
profile on SEDAR at www.sedar.com for our existing Credit 
Facilities). 

Liquidity risk is managed based on financial forecasts and 
anticipated cash flow. The majority of cash is held with 
Canadian chartered banks and the risk of loss is believed 
to be minimal. As at December 31, 2019, the Company 
held $23.7 million in cash compared to $28.7 million as at 
December 31, 2018, a decrease of $4.9 million.

The Company expects to be able to meet its cash 
requirements, including being able to settle current liabilities 
of $24.7 million (December 31, 2018 – $28.4 million) and 
meet any unanticipated cash requirements due to changes in 
working capital commitments. Such changes that would affect 
our liquidity may arise from, among other factors, general 
economic conditions and the failure of one or more customers 
to pay their obligations. Deficiencies arising from short-term 
working capital requirements and capital expenditures may be 
financed on a short-term basis with bank indebtedness or on a 
permanent basis with offerings of securities.

32

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019CONSOLIDATED FREE CASH FLOW

(thousands of CAD dollars) 

Net cash flow provided by operating activities 
Net change in non-cash working capital2 
Cash provided by operating activities excluding  
  working capital 
Cash additions to property, plant and equipment 
Cash additions to intangible assets 
Consolidated free cash flow3 

Three Months Ended December 31, 
2018 (restated)1 

2019 

Year Ended December 31,
2018 (restated)1

2019 

$ 

9,481 
397 

$ 

8,389 
(1,336) 

$  23,630 
9,195 

$ 

29,969
217

9,878 
(116) 
(212) 
9,550 

$ 

7,053 
(332) 
(793) 
5,928 

$ 

  32,825 
(654) 
(2,175) 
$  29,996 

30,186
(548)
(2,227)
27,411

$ 

1  On January 1, 2019, the Company adopted IFRS 16. See section 1.1 “Consolidated highlights” – footnote 2 for further details.

2  Refer to Note 29 of the Financial Statements for reconciliation.

3   Free cash flow is not recognized as a measure under IFRS and does not have a standardized meaning prescribed by IFRS and, therefore, they may not be comparable to similar 

measures reported by other companies. Refer to section 8.8 “Non-IFRS financial measures”. Refer to section 6.1 “Cash Flow” for a reconciliation of free cash flow. 

Consolidated free cash flow for the three months ended December 31, 2019, was $9.6 million compared to $5.9 million for the 
three months ended December 31, 2018, and was $30.0 million for the year ended December 31, 2019, compared to $27.4 for the 
same period of 2018. The increase was due to higher results of operations. 

The following table summarizes our sources and uses of funds for the three months and years ended December 31, 2019, and 2018:

(thousands of CAD dollars) 

Net cash flow provided by operating activities 
Net cash flow used in investing activities 
Net cash flow used in financing activities 
Effects of exchange rate changes on cash held in  

foreign currencies 

Increase (decrease) in cash 
Cash, beginning of period 
Cash, end of period 

Three Months Ended December 31, 
2018 (restated)1 

2019 

Year Ended December 31,
2018 (restated)1

2019 

$ 

9,481 
(257) 
(4,762) 

$ 

6 
4,468 
  19,263 
$  23,731 

$ 

$ 

$ 

8,389 
(12,338) 
(4,709) 

6 
(8,652) 
37,303 
28,651 

$  23,630 
(9,311) 
  (19,086) 

$ 

(153) 
(4,920) 
  28,651 
$  23,731 

$ 

$ 

$ 

29,969
(13,939)
(18,629)

(15)
(2,614)
31,265
28,651

1  On January 1, 2019, the Company adopted IFRS 16. See section 1.1 “Consolidated highlights” – footnote 2 for further details.

NET CASH FLOW PROVIDED BY OPERATING ACTIVITIES

Net cash flow provided by operating activities was $9.5 million and $23.6 million for the quarter and the year, respectively, 
compared to $8.4 million and $30.0 million for the same periods of 2018, respectively. The increase in the quarter is due to higher 
results of operations across our segments. The decrease between 2019 and 2018 is due to changes in working capital related to 
the payment of contingent consideration in 2019 associated with our ERS acquisition, higher income taxes paid and changes in 
contract liabilities and receivables driven by the timing of sales contracts and higher overall revenue.

NET CASH FLOW USED IN INVESTING ACTIVITIES

Net cash flow used in investing activities for the quarter was $0.3 million compared to $12.3 million in the same period last year 
and was $9.3 million for the year compared to $13.9 million last year. The decrease this year was due to the settlement in the 
fourth quarter last year of the contingent consideration related to our AVS acquisition. This was partially offset by our acquisition 
of Securefact in February 2019.

NET CASH FLOW USED IN FINANCING ACTIVITIES

Net cash flow used in financing activities for the quarter was $4.8 million, relatively flat compared to the same period in 2018 and 
was $19.1 million for the year compared to $18.6 million in 2018. The increase year-over-year was due to higher debt payments 
pursuant to our credit agreement that went into effect in the fourth quarter of 2018.

33

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
6.2  Capital expenditures

Capital expenditures were $1.4 million and $3.9 million for the quarter and the year, respectively, compared to $1.1 million and 
$2.8 million for the same periods in 2018, respectively. Capital expenditures in 2019 were primarily related to the purchase of 
systems supporting Corporate and other and system development work across our business segments.

(thousands of CAD dollars) 

Registry Operations 
Services 
Technology Solutions 
Corporate and other 
Total capital expenditures 

6.3  Debt

Three Months Ended December 31, 
2018 

2019 

Year Ended December 31,
2018

2019 

$ 

$ 

796 
164 
48 
434 
1,442 

$ 

$ 

192 
86 
352 
495 
1,125 

$ 

$ 

1,460 
630 
651 
1,203 
3,944 

$ 

$ 

451
411
1,428
485
2,775

Debt at December 31, 2019, was $18.0 million compared to $20.0 million at December 31, 2018.

At December 31, 2019, the Company had nil cash drawings on Facility 1 (2018 – nil); non-cash drawings, consisting of letters of 
credit and similar, were approximately $0.2 million (2018 – $0.2 million). For further information on our Credit Facilities, refer to 
Note 18 in the December 31, 2019, Financial Statements which are available on our website at www.company.isc.ca and in the 
Company’s profile on SEDAR at www.sedar.com.

The Company was in compliance with all covenants throughout the period. The amount of borrowing costs capitalized during 
2019 and 2018 was nil.

6.4  Total assets

Total assets were $171.6 million at December 31, 2019, compared to $173.7 million at December 31, 2018.

(thousands of CAD dollars) 
Total assets excluding intangibles,  
  goodwill and cash 
Intangibles 
Goodwill2 
Cash 
Total assets 

(thousands of CAD dollars) 
Total assets excluding intangibles,  
  goodwill and cash 
Intangibles 
Goodwill2 
Cash 
Total assets 

Registry 
Operations 

$  26,384 
3,803 
1,200 
– 
$  31,387 

Registry 
Operations 

$  29,258 
4,054 
1,200 
– 
$  34,512 

Services 

10,951 
31,647 
35,715 
– 
78,313 

Services 

8,269 
30,815 
34,198 
– 
73,282 

$ 

$ 

$ 

$ 

Technology 
Solutions 

Corporate 
and other 

As at December 31, 
2019

$ 

6,467 
4,525 
8,614 
– 
$  19,606 

Technology 
Solutions 

$ 

3,999 
5,418 
8,912 
– 
$  18,329 

$ 

$ 

$ 

$ 

17,321 
1,221 
– 
23,731 
42,273 

$ 

$ 

61,123    
41,196
45,529
23,731
171,579

Corporate 
and other 

As at December 31, 
2018 (restated)1

18,491 
417 
– 
28,651 
47,559 

$ 

$ 

60,017        
40,704
44,310
28,651
173,682

1  On January 1, 2019, the Company adopted IFRS 16. See section 1.1 “Consolidated highlights” – footnote 2 for further details.

2   In 2019, $4.6 million of goodwill was reallocated to Technology Solutions from Registry Operations for both the current and comparative periods. See note 12 of the Financial 

Statements for further details.

6.5  Working capital

As at December 31, 2019, working capital was $17.7 million compared to $13.2 million at December 31, 2018. The increase 
in working capital is primarily the result of decreased current liabilities related to the payment last year of the contingent 
consideration associated with our ERS purchase, the reduction of short-term contract liabilities as we progress through current 
contract milestones, as well as lower income tax payable due to installments made in the quarter.

34

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(thousands of CAD dollars) 

Current assets 
Current liabilities 
Working capital 

As at December 31,  As at December 31,
2018 (restated)1

2019 

$  42,333 
  (24,655) 
$  17,678 

$  41,573
(28,378)
$  13,195 

1  On January 1, 2019, the Company adopted IFRS 16. See section 1.1 “Consolidated highlights” – footnote 2 for further details.

6.6  Outstanding share data

The number of issued and outstanding Class A Shares as at December 31, 2019, was 17.5 million and the number of issued and 
outstanding share options as of December 31, 2019, was 1,548,247. These amounts are unchanged as of the filing date.

6.7  Common share dividend

On November 6, 2019, our Board declared a quarterly cash dividend of $0.20 per Class A Share, paid on January 15, 2020, to 
shareholders of record as of December 31, 2019.

6.8  Commitments

The Company has commitments over the next five years that include future minimum payments for leasing of office space, 
an information technology service agreement with Information Systems Management Canada Corporation (“ISM”), other 
management services contracts and a commitment to the Government of Saskatchewan under the MSA. The following table 
summarizes our commitments as of December 31, 2019:

(thousands of CAD dollars) 

2020 

2021 

2022 

2023 

2024 

Thereafter 

Total

Office leases 1 
Information technology2 and 
  other service agreements 
Master Service Agreement3 
Total 

$   1,177 

$  1,175 

$ 

968 

$ 

932 

$ 

951 

$  1,186 

$  6,389

  3,415 
500 
$  5,092 

  2,912 
500 
$   4,587 

  2,829 
500 
$  4,297 

  2,675 
500 
$  4,107 

- 
500 
$  1,451 

- 
  4,500 
$  5,686 

  11,831
  7,000
$  25,220

1  The Company leases all of its office space and certain office equipment. The office spaces have lease terms of between two and ten years, with various options to extend. The 
office equipment leases relate to photocopiers and have lease terms of three years. The Company does not have an option to purchase the leased assets at the expiry of the 
lease period.

2  The Company has a service agreement related to Information Technology with ISM, including lease commitments for computer equipment where the company has taken the 

exemption for low value assets. Other service agreements relate to service contracts associated with corporate and shared service infrastructure.

3  The MSA requires the Company to pay the Government of Saskatchewan and to manage and operate the Land Titles Registry, Land Surveys Directory, Personal Property Registry, 
Corporate Registry, Common Business Identifier Program and Business Registration Saskatchewan Program on behalf of the Government of Saskatchewan for a 20-year period 
expiring on May 30, 2033.

7  Business Risks

7.1  Financial instruments and financial risks

Financial instruments held in the normal course of business, included in our consolidated statements of financial position as at 
December 31, 2019, consist of cash, short-term investments, trade and other receivables, contract assets, accounts payable and 
accrued liabilities, lease obligations, long-term debt and provisions.

The Company does not use any form of derivative financial instruments to manage our exposure to credit risk, interest rate risk, 
market risk or foreign currency exchange risk. Refer to Note 23 of the Financial Statements for information pertaining to financial 
instruments and related risk management.

FAIR VALUE OF FINANCIAL INSTRUMENTS

The carrying values of cash, trade and other receivables, accounts payable and accrued liabilities approximate fair value due to 
their immediate or relatively short-term maturity. With long-term debt, ISC has amended and restated its borrowings under the 
Credit Facilities, which is managed with prime loans, short-term bankers’ acceptance, letter of credit or letter of guarantee. These 
borrowings will bear interest at a base rate of prime plus applicable margin varying between 0.45 per cent and 2.25 per cent per 

35

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019 
 
 
 
 
 
 
 
 
 
annum. The Company is not exposed to significant interest rate 
risk because interest bearing financial instruments are at a low 
level relative to total assets and equity. 

The deferred share unit (“DSU”) liability’s fair value is calculated 
taking into consideration the market price, expected volatility 
and the risk-free interest rate. This liability is classified as Level 2, 
but the risk remains low due to the materiality.

CREDIT RISK

Credit risk is the risk that one party to a transaction will fail to 
discharge an obligation and cause the other party to incur a 
financial loss. The Company extends credit to its customers 
in the normal course of business and is exposed to credit 
risk in the event of non-performance by customers but does 
not anticipate such non-performance would be material. 
The Company monitors the credit risk and credit rating of 
customers on a regular basis. The Company has significant 
concentration of credit risk among government sectors. Its 
customers are predominantly provincial, federal and municipal 
government ministries and agencies, and its private sector 
customers are diverse. 

The majority of cash is held with Canadian chartered banks 
and the Company believes the risk of loss to be minimal. 
The maximum exposure to credit risk at December 31, 2019, is 
$36.9 million (December 31, 2018 – $38.1 million) equal to the 
carrying value of the Company’s financial assets, those being 
cash at $23.7 million (December 31, 2018 – $28.7 million), 
short-term investments at $0.5 million (December 31, 
2018 – $0.4 million) and trade receivables at $12.6 million 
(December 31, 2018 – $9.0 million). Quarterly reviews of the 
aged receivables are completed. The Company expects to 
fully collect the carrying value on all outstanding receivables. 
Therefore, the risk to the Company is considered to be low.

LIQUIDITY RISK

Liquidity risk is the risk that the Company will not be able to 
meet its financial obligations as they fall due. The Company’s 
cash resources are managed based on financial forecasts and 
anticipated cash flows.

MARKET RISK

The Company’s exposure to market risk is limited to the DSU, 
share appreciation rights and performance share unit liabilities 
whose fair values are affected by equity prices.

INTEREST RATE RISK

Interest rate risk is the risk arising from the effect of changes 
in prevailing interest rates on the Company’s financial 
instruments. The Company is subject to interest rate risks on 
its debt. This debt bears interest at rates that float, which can 
vary in accordance with changes in prime borrowing rates. The 
Company manages interest rate risk by monitoring its balance 
sheet, cash flows and the effect of market changes in interest 
rates. The Company has the option of using short-term bankers’ 
acceptance notes to lock in rates at any time.

FOREIGN CURRENCY EXCHANGE RISK

The Company operates internationally and is exposed to 
fluctuations in various currencies with the euro being the 
most material. Movements in foreign currencies against the 
Canadian dollar may impact revenue, the value of assets 
and liabilities, and affect the Company’s profit and loss. The 
Company’s exposure to other currencies is negligible at the 
end of the period.

7.2  Business risks and risk management 

All companies are exposed to risk and are required to mitigate 
risks on a daily and long-term basis. A key component of 
creating strong and sustainable corporate performance is to 
balance risk and reward. 

ISC considers risks that may affect the Company’s ability 
to achieve its goals and objectives on an ongoing basis 
and implements processes to manage those risks. ISC is 
continuously monitoring numerous existing and emerging 
risks. Our corporate strategies and plans are designed 
to implement effective risk mitigation or management 
approaches on an ongoing basis.

The Board oversees ISC’s Enterprise Risk Management (“ERM”) 
framework. This includes ensuring appropriate management 
systems are in place to ensure ISC’s risks are prudently 
managed.

The senior leadership team is accountable for providing 
executive oversight of ISC’s ERM activities, including the 
ongoing identification and assessment of risks and the 
development of mitigation strategies to manage the corporate 
risks facing the Company. 

The following is a high-level list of ISC’s key business risks. 
A complete list of risk factors is contained in the Company’s 
Annual Information Form available on the Company’s website 
at www.company.isc.ca and in the Company’s profile on SEDAR 
at www.sedar.com. 

36

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019Cyber and Data Security

There is a risk that ISC could experience unplanned outages, unauthorized access, or 
unplanned disclosure of confidential information or loss of critical corporate or customer 
data due to a cybersecurity incident.

Technology Infrastructure and 
Applications

Competition

There is a risk that ISC’s information technology systems and services, including 
applications, may become ineffective, inadequate, unreliable or incapable of effectively 
facilitating current and future requirements to support our business needs and the 
achievement of our strategic goals. We also rely on third-party service providers for aspects 
of our IT infrastructure and the provision of critical IT-related services.

ISC may be ineffective in its ability to compete against current or future competitors, in 
some cases given others’ potential advantage having more innovative products, greater 
longevity in the market, access to low cost capital, private ownership, etc. or as a result of 
ISC’s potential requirement to receive service or other approvals from the Office of Public 
Registry Administration or other regulators.

Revenue Diversification

There is a risk that ISC’s current revenue sources are not significantly diversified to 
withstand economic challenges or downturns connected to common revenue drivers.

Talent and Teams

ISC may not have the required competencies, skills and knowledge to execute on strategic 
priorities and achieve its strategic goals.

Compliance with  
Customer Contracts

Acquisitions

Cost/Efficiency/Profitability

Economic Conditions

Inability to comply with the requirements in customer contracts, including the  
Master Service Agreement with the Government of Saskatchewan, could result in the  
loss/termination of customer contracts as well as impacting ISC’s reputation and future 
growth strategies.

There is a risk that acquisitions are not fully aligned with ISC’s lines of business or 
appropriately and efficiently integrated with ISC’s operations, brand and information 
technology systems.

There is a risk that ISC’s business model and resourcing mix will not allow ISC to achieve 
cost efficiencies in new or existing product lines or be sufficiently nimble to take 
advantage of business development opportunities or adapt to volume changes within  
its business.

Changes in the condition of the economy, including those arising from public health 
concerns relating to emerging diseases such as COVID-19, could also adversely affect our 
employees and our operations, as well as our ability to implement our strategy to look for 
opportunities to grow revenue in other jurisdictions, which could have an adverse effect 
on our business, results of operations and financial condition.

37

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019 
The preparation of the Financial Statements, in conformity with 
IFRS, requires management to make estimates and underlying 
assumptions and judgments that affect the accounting 
policies and reported amounts of assets, liabilities, revenue 
and expenses.

Estimates and underlying assumptions are reviewed on an 
ongoing basis. Actual results may differ from these estimates. 
Revisions to accounting estimates are recognized in the 
period in which the estimates are revised and in any future 
periods affected. Critical accounting estimates and judgments 
are those that have a significant risk of causing material 
adjustment.

8.4  Changes in accounting policies

The Company has adopted the following new and revised 
standards, along with any consequential amendments, 
effective January 1, 2019, or on such date as they became 
applicable. These changes were made in accordance with 
the applicable transitional provisions. Refer to Note 2 of the 
Financial Statements for further information pertaining to the 
adoption and changes in these policies.

8  Accounting Policies, Financial 
Measures and Controls

8.1  Off-balance sheet arrangements

The Company had no off-balance sheet arrangements as at 
December 31, 2019.

8.2  Related party transactions

Routine operating transactions with related parties are settled 
at agreed upon exchange amounts under normal trade 
terms. Refer to Note 25 in the December 31, 2019, Financial 
Statements which are available on our website at www.
company.isc.ca and in the Company’s profile on SEDAR at 
www.sedar.com, for information pertaining to transactions 
with related parties.

8.3  Critical accounting estimates

ISC’s critical accounting estimates are contained in Note 2 
of the Financial Statements under the summary of use of 
estimates and judgments and include references to:

•  the carrying value, impairment and estimated useful lives 

of property, plant and equipment;

•  the carrying value, impairment and estimated useful lives 

of intangible assets and goodwill;

•  the recoverability of deferred tax assets; and

•  the amount and timing of revenue from contracts from 

customers recognized over time with milestones and the 
associated carrying value of assets recognized from the costs 
incurred to fulfil the contracts.

38

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019Standard

Description

IFRS 16 – Leases 

The Company adopted IFRS 16 – Leases (“IFRS 16”) using the full retrospective method and, therefore, 
the comparative information has been restated and reported under IFRS 16, with an impact to opening 
retained earnings. IFRS 16 supersedes previous accounting standards for leas-es, including IAS 17 – 
Leases (“IAS 17”). 

IFRS 16 introduces a single, on balance sheet lease accounting model for lessees. The Company, as 
a lessee, recognizes a right-of-use asset and a lease liability at the lease commencement date. The 
right-of-use asset is initially measured at cost, which comprises the initial amount of the lease liability 
adjusted for any lease payments made at or before the commencement date, plus any initial direct 
costs incurred and an estimate of costs to dismantle and remove the underlying asset or to restore 
the underlying asset or the site on which it is located, less any lease incentives received. There are 
recognition exemptions for short-term leases (lease term of twelve months or less) and leases of 
low-value items (such as tablet and personal computers, small items of office furniture, equipment 
and telephones). The Company has chosen to use these exemptions and recognize a lease expense 
on a straight-line basis as permitted by IFRS 16. For tablet and personal computers, this expense is 
recognized in information technology expenses and, for small items of office furniture, equipment and 
telephones, this expense is recognized in occupancy expenses. 

The right-of-use asset is subsequently depreciated using the straight-line method from the 
commencement date to the earlier of the end of the useful life of the right-of-use asset or the end 
of the lease term. The estimated useful lives of the right-of-use assets are determined on the same 
basis as those of property and equipment. In addition, the right-of-use asset is periodically reduced by 
impairment losses, if any, and adjusted for certain remeasurements of the lease liability. 

The lease liability is initially measured at the present value of the lease payments that are not paid at 
the commencement date, discounted using the interest rate implicit in the lease or, if that rate cannot 
be readily determined, the Company’s incremental borrowing rate. Generally, the Company uses the 
incremental borrowing rate as a discount rate. 

Lease payments included in the measurement of the lease liability are comprised of the following:

•  fixed payments, including in-substance fixed payments;

•  variable lease payments that depend on an index or a rate, initially measured using the index or rate as 

at the commencement date;

•  amounts expected to be payable under a residual value guarantee; and

•  the exercise price under a purchase option that the Company is reasonably certain to exercise and lease 
payments in an optional renewal period if the Company is reasonably certain not to terminate early.

The lease liability is measured at amortized cost using the effective interest method. It is remeasured 
when there is a change in future lease payments arising from a change in an index or rate, if there is 
a change in the Company’s estimate of the amount expected to be payable under the residual value 
guarantee, or if the Company changes its assessment of whether it will exercise a purchase, extension 
or termination option. 

In situations where the lease liability is remeasured, the incremental amount of the remeasurement is 
also reflected as an adjustment to the right-of-use asset. However, if the carrying amount of the right-
of-use asset is reduced to zero and there is a further reduction in the measurement of the lease liability, 
any remaining amount of the remeasurement is recognized in profit or loss.

39

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019The IAS Board and International Financial Reporting Interpretations Committee (“IFRIC”) issued the following new standards and 
amendments to standards and interpretations, which become effective for future periods.

Proposed Standard

Description

Amendments to IFRS 
3 – Definition of a 
Business 

The amendments to IFRS 3 result in a change to the definition of a business which:

•  clarifies that to be considered a business, an acquired set of activities and assets must 
include, at a minimum, an input and a substantive process that together significantly 
contribute to the ability to create outputs;

Effective Date

January 1, 
2020

•  narrows the definitions of a business and of outputs by focusing on goods and 
services provided to customers and by removing the reference to reduce costs;

•  adds guidance and illustrative examples to help entities assess whether a substantive 

process has been acquired;

•  removes the assessment of whether market participants are capable of replacing any 

missing inputs or processes and continuing to produce outputs; and

•  adds an optional concentration test that permits a simplified assessment of whether 

an acquired set of activities and assets is not a business.

This change will impact the analysis of business combinations. The amendment is 
prospective and the Company does not expect to be affected upon transition. 

Amendments to IAS 1 
and IAS 8 – Definition 
of Material

The amendments in Definition of Material (Amendments to IAS 1 and IAS 8) clarify the 
definition of “material” and align the definition used in the Conceptual Framework and 
the standards.

January 1, 
2020

The change in definition may impact the quantity and level of detail of disclosures in 
the Company’s financial statements. The amendment is prospective and the Company 
does not expect to be affected upon transition.

8.5   Financial measures and key performance indicators

Revenue, expenses and net income are key performance indicators the Company uses to manage its business and evaluate its 
financial results and operating performance. In addition to these results, which are reported in accordance with IFRS, certain 
non-IFRS measures are supplemental indicators of operating performance and financial position as well as for internal planning 
purposes. The Company evaluates its performance against these metrics by comparing actual results to management budgets, 
forecasts and prior period results. These non-IFRS financial measures include EBITDA, EBITDA margin, adjusted EBITDA, adjusted 
EBITDA margin and free cash flow. Refer to section 8.8 “Non-IFRS financial measures”.

8.6  Internal controls over financial reporting

The Company’s management, including the President and Chief Executive Officer and the Executive Vice-President and Chief 
Financial Officer, is responsible for establishing and maintaining appropriate internal controls over financial reporting. Internal 
controls over financial reporting have been designed to provide reasonable assurance regarding the reliability of financial 
reporting and the preparation of financial statements in accordance with IFRS. 

The design scope of internal controls over financial reporting has been limited to exclude controls, policies and procedures of 
Securefact, having been acquired less than 365 days prior to December 31, 2019.

No changes in our internal controls over financial reporting that have occurred during the period have materially affected or are 
reasonably likely to materially affect our internal controls over financial reporting.

40

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 2019It should be noted that all internal control systems, no matter how well designed, have inherent limitations. Therefore, even those 
systems determined to be effective can provide only reasonable assurance with respect to financial statement preparation and 
presentation.

8.7  Disclosure controls and procedures

The Company’s management, including the President and Chief Executive Officer and the Executive Vice-President and Chief Financial 
Officer, is responsible for establishing and maintaining appropriate disclosure controls and procedures. Disclosure controls and 
procedures are designed to provide reasonable assurance that relevant information is gathered and reported to senior management, 
including the President and Chief Executive Officer and the Executive Vice-President and Chief Financial Officer, on a timely basis so that 
appropriate decisions can be made regarding public disclosures. 

The design scope of disclosure controls and procedures has been limited to exclude controls, policies and procedures of Securefact, 
having been acquired less than 365 days prior to December 31, 2019.

The contribution of Securefact to the Financial Statements for the three months and year ended December 31, 2019, was approximately 
1.0 per cent of revenue and 2.0 per cent of expenses. Securefact contributed 5.0 per cent of non-current assets. Securefact did not 
contribute to our current assets, current liabilities or non-current liabilities.

8.8  Non-IFRS financial measures

This MD&A includes certain measures, which have not been prepared in accordance with IFRS, such as EBITDA, EBITDA margin, adjusted 
EBITDA, adjusted EBITDA margin and free cash flow. Rather, these measures are provided as additional information to complement those 
IFRS measures by providing further understanding of our results of operations from management’s perspective, to provide investors 
with supplemental measures of our operating performance and, thus, highlight trends in our core business that may not otherwise be 
apparent when relying solely on IFRS financial measures.

Management also uses non-IFRS measures to facilitate operating performance comparisons from period to period, prepare annual 
operating budgets and assess our ability to meet our future capital expenditure and working capital requirements.

Accordingly, these non-IFRS measures should not be considered in isolation or as a substitute for analysis of our financial information 
reported under IFRS. Such measures do not have any standardized meaning prescribed by IFRS and, therefore, may not be comparable 
to similar measures presented by other companies.

8.9  Non-IFRS financial measures definition

EBITDA is defined as earnings before interest, taxes, depreciation and amortization expense. Adjusted EBITDA adjusts EBITDA for stock-
based compensation expense or income, stock option expense, transactional gains or losses on assets, asset impairment charges, 
and acquisition and integration costs. These measures, in addition to net income and income from operations, measure business 
performance and cash flow generation because it removes cash flow fluctuations caused by the above adjustments. Furthermore, 
we use adjusted EBITDA for business planning purposes and to evaluate and price potential acquisitions. In addition to use by 
management, we also believe these measures are widely used by securities analysts, investors and others to evaluate the financial 
performance of the Company and for comparing our results with those of other companies. EBITDA margin and adjusted EBITDA 
margin are calculated as a percentage of overall revenue.

Free cash flow is used as a financial measure in our evaluation of liquidity and financial strength. Adjusting for the swings in non-cash 
working capital items due to seasonality or other timing issues and cash additions to property, plant and equipment and intangible 
assets, free cash flow assists in the long-term assessment of liquidity and financial strength. This measurement is useful as an indicator 
of our ability to service our debt, meet other payment obligations and make strategic investments. Free cash flow does not represent 
residual cash flow available for discretionary expenditures.

41

2019 ISC® Annual Report  |  Management’s Discussion and Analysis For the Fourth Quarter and Year Ended December 31, 20192019 Consolidated Financial Statements

For the Year Ended December 31, 2019

Table of Contents
Management’s Responsibility ...........................................................................................................................................................................................................43
Independent Auditor’s Report .........................................................................................................................................................................................................44
Consolidated Statements of Financial Position .....................................................................................................................................................................46
Consolidated Statements of Comprehensive Income ......................................................................................................................................................47
Consolidated Statements of Changes in Equity ...................................................................................................................................................................48
Consolidated Statements of Cash Flows ...................................................................................................................................................................................49
Notes to the Consolidated Financial Statements
  1 
  2 
  3 
  4 
  5 
  6 
  7 
  8 
  9 
 10 
 11 
 12 
 13 
 14 
 15 
 16  
 17 
 18 
 19 
 20 
 21 
 22 
 23 
 24 
 25 
 26 
 27 
 28  
 29 
 30 
 31 
32  

Nature of the Business ...........................................................................................................................................................................................................50
Basis of Presentation ...............................................................................................................................................................................................................50
Summary of Significant Accounting Policies ..........................................................................................................................................................52
Cash ...................................................................................................................................................................................................................................................59
Short-Term Investments .......................................................................................................................................................................................................59
Trade and Other Receivables .............................................................................................................................................................................................60
Contract Assets ...........................................................................................................................................................................................................................60
Seasonality ....................................................................................................................................................................................................................................60
Property, Plant and Equipment ........................................................................................................................................................................................ 61
Right-of-use Assets ...................................................................................................................................................................................................................62
Intangible Assets .......................................................................................................................................................................................................................63
Goodwill .........................................................................................................................................................................................................................................64
Accounts Payable and Accrued Liabilities.................................................................................................................................................................65
Contract Liabilities ....................................................................................................................................................................................................................65
Lease Obligations .....................................................................................................................................................................................................................65
Tax Provision ................................................................................................................................................................................................................................66
Share-Based Compensation Plans..................................................................................................................................................................................67
Debt ...................................................................................................................................................................................................................................................70
Provisions .......................................................................................................................................................................................................................................71
Liabilities Arising from Financing Activities ..............................................................................................................................................................71
Earnings Per Share ....................................................................................................................................................................................................................72
Equity and Capital Management ....................................................................................................................................................................................72
Financial Instruments and Related Risk Management ......................................................................................................................................73
Revenue ..........................................................................................................................................................................................................................................75
Related Party Transactions ..................................................................................................................................................................................................76
Compensation of Key Management Personnel.....................................................................................................................................................76
Segment Information .............................................................................................................................................................................................................76
Acquisitions ..................................................................................................................................................................................................................................78
Net Change in Non-Cash Working Capital ...............................................................................................................................................................80
Commitments and Contingencies ................................................................................................................................................................................80
Pension Expense .......................................................................................................................................................................................................................81
Subsequent Events ..................................................................................................................................................................................................................81

42

2019 ISC® Annual Report  |  Consolidated Financial StatementsManagement’s Responsibility
Management’s Report on Consolidated Financial Statements

The accompanying consolidated financial statements of Information Services Corporation were prepared by management, which 
is responsible for the integrity and fairness of the information presented, including the many amounts that must, of necessity, 
be based on estimates and judgments. These consolidated financial statements were prepared in accordance with International 
Financial Reporting Standards as issued by the International Accounting Standards Board. Financial information appearing 
throughout our management’s discussion and analysis is consistent with these consolidated financial statements.

In discharging our responsibility for the integrity and fairness of the consolidated financial statements and for the accounting 
systems from which they are derived, we maintain the necessary system of internal controls designed to ensure that transactions 
are authorized, assets are safeguarded and proper records are maintained. These controls include quality standards in hiring 
employees, policies and procedure manuals, a corporate code of conduct, and accountability for performance within appropriate 
and well-defined areas of responsibility.

The Board of Directors oversees management’s responsibilities for financial reporting through an Audit Committee, which is 
composed entirely of directors who are neither officers nor employees of Information Services Corporation. This Committee 
reviews our consolidated financial statements and recommends them to the Board of Directors for approval. Other key 
responsibilities of the Audit Committee include reviewing our existing internal control procedures and planned revisions to those 
procedures, and advising the directors on auditing matters and financial reporting issues.

Deloitte LLP, who was appointed by the shareholders of Information Services Corporation upon the recommendation of the Audit 
Committee and the Board of Directors’ approval, has performed an independent audit of the consolidated financial statements 
and that report follows. The auditor has full and unrestricted access to the Audit Committee to discuss the audit and related 
findings.

Jeff Stusek 
President and Chief Executive Officer 

Shawn B. Peters, CPA, CA, ICD.D
Executive Vice-President and Chief Financial Officer

March 17, 2020

43

2019 ISC® Annual Report  |  Consolidated Financial StatementsIndependent Auditor’s Report
To the Shareholders and the Board of Directors of Information Services Corporation:

Opinion

We have audited the consolidated financial statements of Information Services Corporation (the “Company”), which comprise 
the consolidated statements of financial position as at December 31, 2019, and 2018 and January 1, 2018, and the consolidated 
statements of comprehensive income, changes in equity and cash flows for the years then ended, and notes to the consolidated 
financial statements, including a summary of significant accounting policies (collectively referred to as the “financial statements”).

In our opinion, the accompanying financial statements present fairly, in all material respects, the financial position of the Company 
as at December 31, 2019, and 2018 and January 1, 2018, and its financial performance and its cash flow for the years ended 
December 31, 2019, and 2018 in accordance with International Financial Reporting Standards (“IFRS”).

Basis for Opinion

We conducted our audits in accordance with Canadian generally accepted auditing standards (“Canadian GAAS”). Our 
responsibilities under those standards are further described in the Auditor’s Responsibilities for the Audit of the Financial 
Statements section of our report. We are independent of the Company in accordance with the ethical requirements that are 
relevant to our audit of the financial statements in Canada, and we have fulfilled our other ethical responsibilities in accordance 
with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion.

Other Information

Management is responsible for the other information. The other information comprises: 
•  Management’s Discussion and Analysis 
•  The information, other than the financial statements and our auditor’s report thereon, in the Annual Report. 

Our opinion on the financial statements does not cover the other information and we do not and will not express any form of 
assurance conclusion thereon. In connection with our audit of the financial statements, our responsibility is to read the other 
information identified above and, in doing so, consider whether the other information is materially inconsistent with the financial 
statements or our knowledge obtained in the audit, or otherwise appears to be materially misstated. 

We obtained Management’s Discussion and Analysis prior to the date of this auditor’s report. If, based on the work we have 
performed on this other information, we conclude that there is a material misstatement of this other information, we are required 
to report that fact in this auditor’s report. We have nothing to report in this regard.

The Annual Report is expected to be made available to us after the date of the auditor’s report. If, based on the work we will 
perform on this other information, we conclude that there is a material misstatement of this other information, we are required to 
report that fact to those charged with governance.

Responsibilities of Management and Those Charged with Governance for the Financial Statements

Management is responsible for the preparation and fair presentation of the financial statements in accordance with IFRS, and for 
such internal control as management determines is necessary to enable the preparation of financial statements that are free from 
material misstatement, whether due to fraud or error.

In preparing the financial statements, management is responsible for assessing the Company’s ability to continue as a going 
concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless 
management either intends to liquidate the Company or to cease operations, or has no realistic alternative but to do so.

Those charged with governance are responsible for overseeing the Company’s financial reporting process.

Auditor’s Responsibilities for the Audit of the Financial Statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material 
misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is 
a high level of assurance, but is not a guarantee that an audit conducted in accordance with Canadian GAAS will always detect 
a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or 

44

2019 ISC® Annual Report  |  Consolidated Financial Statementsin the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these 
financial statements.

As part of an audit in accordance with Canadian GAAS, we exercise professional judgment and maintain professional skepticism 
throughout the audit. 

We also:

• 

Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and 
perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a 
basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from 
error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.

•  Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the 

circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Company’s internal control. 

•  Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related 

disclosures made by management.

•  Conclude on the appropriateness of management’s use of the going concern basis of accounting and, based on the audit 

evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the 
Company’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw 
attention in our auditor’s report to the related disclosures in the financial statements or, if such disclosures are inadequate, to 
modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, 
future events or conditions may cause the Company to cease to continue as a going concern.

•  Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and whether the 

financial statements represent the underlying transactions and events in a manner that achieves fair presentation.

•  Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within the 
Company to express an opinion on the financial statements. We are responsible for the direction, supervision and performance 
of the group audit. We remain solely responsible for our audit opinion.

We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the 
audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit.

We also provide those charged with governance with a statement that we have complied with relevant ethical requirements 
regarding independence, and to communicate with them all relationships and other matters that may reasonably be thought to 
bear on our independence, and where applicable, related safeguards.

The engagement partner on the audit resulting in this independent auditor’s report is Leigh Derksen.

Chartered Professional Accountants

Regina, Saskatchewan
March 17, 2020

45

2019 ISC® Annual Report  |  Consolidated Financial StatementsConsolidated Statements of Financial Position

(thousands of CAD dollars) 

Assets
Current assets
  Cash 
  Short-term investments 
  Trade and other receivables 
  Contract assets 

Income tax recoverable 

  Prepaid expenses 
Total current assets 
Non-current assets
  Property, plant and equipment 
  Right-of-use assets 
Intangible assets 

  Goodwill 
  Deferred tax asset 
  Total non-current assets 
Total assets 
Liabilities
Current liabilities
  Accounts payable and accrued liabilities 
  Contract liabilities 
  Lease obligations – current portion 

Income tax payable 

  Contingent consideration 
  Long-term debt – current portion 
  Provisions 
Total current liabilities 
Non-current liabilities
  Lease obligations 
  Contingent consideration 
  Deferred tax liability 
  Long-term debt 
  Other liabilities 
Total non-current liabilities 
Shareholders’ equity
Share capital 
Equity settled employee benefit reserve 
Accumulated other comprehensive income 
Retained earnings 
Total shareholders’ equity 
Total liabilities and shareholders’ equity 

*See Note 2

See Note 30 for Commitments and Contingencies 

See accompanying Notes

Note 

As at December 31, 
2019 

As at December 31, 
2018 (restated*) 

As at January 1, 
2018 (restated*)

4 
5 
6 
7 

9 
10 
11 
12 
16 

13 
14 
15 
16 
28 
18 
19 

15 
28 
16 
18 
17 

22 
17 

$ 

$ 

$ 

23,731 
475 
12,648 
1,623 
1,736 
2,120 
42,333 

2,998 
9,668 
41,196 
45,529 
29,855 
129,246 
171,579 

18,096 
1,436 
1,845 
810 
– 
2,000 
468 
24,655 

8,967 
– 
7,543 
16,000 
173 
32,683 

19,955 
2,153 
5 
92,128 
114,241 
171,579 

$ 

$ 

$ 

$ 

$ 

28,651 
448 
8,964 
1,414 
5 
2,091 
41,573 

3,795 
11,558 
40,704 
44,310 
31,742 
132,109 
173,682 

17,118 
2,599 
1,778 
2,561 
2,322 
2,000 
– 
28,378 

10,457 
– 
7,963 
18,000 
– 
36,420 

19,955 
1,687 
514 
86,728 
108,884 
173,682 

$ 

$ 

$ 

$ 

31,265
301
7,510
–
–
1,913
40,989

4,504
10,308
47,022
44,473
34,992
141,299
182,288

16,522
1,407
1,859
3,223
–
1,500
–
24,511

9,081
15,723
9,407
20,060
–
54,271

19,955
1,070
390
82,091
103,506
182,288

APPROVED BY THE BOARD OF DIRECTORS ON MARCH 17, 2020:

Joel Teal 
Director 

46

Tony Guglielmin 
Director

2019 ISC® Annual Report  |  Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statements of Comprehensive Income

Note 

24 

Year Ended December 31, 
2019 

Year Ended December 31, 
  2018 (restated*)

$ 

132,968 

$ 

119,131

(thousands of CAD dollars) 

Revenue 
Expenses 
  Wages and salaries 
  Cost of goods sold 
  Depreciation and amortization 

Information technology services 

  Occupancy costs 
  Professional and consulting services 
  Financial services 
  Other 
Total expenses 
Net income before items noted below 
Finance income (expense) 

9, 10, 11 

Interest income 
Interest expense 
Net finance (expense)  
Change in contingent consideration 
Income before tax 
Income tax expense 
Net income  
Other comprehensive income (loss)  
Items that may be subsequently reclassified to net income 
  Unrealized (loss) gain on translation of financial  

4 
28 

28 

16 

     statements of foreign operations 

  Change in fair value of marketable securities,  

     net of tax 

Other comprehensive (loss) income  
Total comprehensive income 
Earnings per share ($ per share) 
Total, basic  
Total, diluted 

*See Note 2

See accompanying Notes

21 
21 

41,689 
31,171 
11,400 
8,796 
3,485 
4,281 
2,138 
2,382 
105,342 
27,626 

283 
(1,529) 
(1,246) 
– 
26,380 
(6,980) 
 19,400 

(538) 

29 
(509) 
 18,891 

 1.11 
1.11 

$ 

$ 

$ 
$ 

37,842
25,084
11,775
8,479
3,369
4,785
2,302
2,713
96,349
22,782

416
(1,189)
(773)
3,567
25,576
(6,939)
 18,637 

232

(108)
124
 18,761

 1.06 
 1.06 

$ 

$ 

$ 
$ 

47

2019 ISC® Annual Report  |  Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statements of Changes in Equity

Retained 
Earnings 

  Accumulated Other 
Comprehensive 
Income 

Share 
Capital 

$ 

 82,556 
(465) 
  82,091 
  18,637 
– 
– 
(14,000) 
 86,728 

$ 

$  86,728  
  19,400 
– 
– 
  (14,000) 
$  92,128 

$  19,955 
– 
  19,955 
– 
– 
– 
– 
$  19,955 

$  19,955 
– 
– 
– 
– 
$  19,955 

$ 

$ 

$ 

$ 

390 
– 
390 
- 
124 
– 
– 
514 

514 
– 
(509) 
– 
– 
5 

Equity 
Reserve 

1,070 
– 
1,070 
- 
- 
617 
– 
1,687 

$ 

$ 

$ 

1,687 
– 
– 
466 
– 
$  2,153 

Total

$  103,971
(465)
  103,506
  18,637
124
617
(14,000)
$  108,884

$  108,884
  19,400
(509)
466
  (14,000)
$ 114,241 

(thousands of CAD dollars) 

Note 

Balance at January 1, 2018,  
     as audited  
Impact of IFRS 16 
Restated balance at January 1, 2018 
Restated net income for the period 
Other comprehensive income 
Stock option expense 
Dividend declared 
Restated balance at December 31, 2018 

17 

Balance at January 1, 2019 
Net income 
Other comprehensive income 
Stock option expense 
Dividend declared 
Balance at December 31, 2019 

17 

See accompanying Notes

48

2019 ISC® Annual Report  |  Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statements of Cash Flows

(thousands of CAD dollars) 

Operating
  Net income  

  Add: Charges not affecting cash 

Year Ended December 31,  Year Ended December 31, 

Note 

2019 

 2018 (restated**)

$ 

19,400 

$ 

18,637

   Depreciation 
   Amortization 
   Foreign exchange (gain) loss  
   Deferred tax expense recognized in net income 
   Service concession arrangements 
   Loss on disposal of property, plant and equipment 
   Recovery of MARS* project expenses 
   Net finance expense  
   Stock option expense 
   Change in contingent consideration 
   Net change in non-cash working capital 

  Net cash flow provided by operating activities 

Investing

Interest received 

  Cash received on disposal of property, plant and equipment 
  Short-term investments 
  Additions to property, plant and equipment 
  Additions to intangible assets 
  Net cash outflow on acquisition in subsidiary 
  Net cash flow used in investing activities 
Financing

Interest paid 
Interest paid on right-of-use assets 

9, 10 
11 

24 

11 

17 
28 
29 

28 

  Principal repayments on lease obligations 
  Repayment of long-term debt 
  Dividend paid 
  Net cash flow used in financing activities 
Effects of exchange rate changes on cash held in foreign currencies 
Decrease in cash 
Cash, beginning of year 
Cash, end of year 

* Mineral Administration Registry Saskatchewan

**See Note 2

See accompanying Notes

3,690 
7,710 
(59) 
1,484 
(1,114) 
2 
– 
1,246 
466 
– 
(9,195) 
23,630 

283 
3 
– 
(654) 
(2,175) 
(6,768) 
(9,311) 

(833) 
(486) 
(1,767) 
(2,000) 
(14,000) 
(19,086) 
(153) 
(4,920) 
28,651 
23,731 

$ 

3,090
8,685
58
1,792
–
82
19
773
617
(3,567)
(217)
29,969

416
–
(250)
(548)
(2,227)
(11,330)
(13,939) 

(807)
(399)
(1,863)
(1,560)
(14,000)
(18,629)
(15) 
(2,614)
31,265
28,651

$ 

49

2019 ISC® Annual Report  |  Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
     
 
 
 
     
 
  
 
     
 
 
 
 
     
 
 
 
 
     
 
 
 
     
 
 
 
 
     
 
 
 
     
 
 
 
 
     
 
 
 
     
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1  Nature of the Business

Information Services Corporation is the parent company of its 
subsidiary group (collectively, the “Company”, or “ISC”) and is 
a Canadian corporation with its Class A Limited Voting Shares 
(“Class A Shares”) listed on the Toronto Stock Exchange (“TSX”) 
under the symbol ISV. The head and registered office of the 
Company is 300 - 10 Research Drive, Regina, Saskatchewan, 
S4S 7J7. The Company is a provider of registry and information 
management services for public data and records. The 
Company has regional service centres across Saskatchewan 
and has offices in Regina, SK, Toronto, ON, Montreal, QC, 
Vernon, BC, and Dublin, Ireland. ISC has three reportable 
segments: Registry Operations, Services and Technology 
Solutions. A functional summary of these segments is as 
follows: 

•  Registry Operations delivers registry services on behalf of 
governments and private sector organizations. Currently, 
through this segment, ISC provides registry and information 
services on behalf of the Province of Saskatchewan under 
a 20-year Master Service Agreement (“MSA”), in effect until 
2033.

•  Services delivers products and services that utilize public 
records and data to provide value to customers in the 
financial and legal sectors. 

•  Technology Solutions provides the development, delivery 
and support of registry (and related) technology solutions. 

The balance of our corporate activities and shared services 
functions are reported as Corporate and other.

As at December 31, 2019, ISC’s principal revenue generating 
segments were Registry Operations and Services.

2  Basis Of Presentation

Statement of compliance

These consolidated financial statements have been prepared 
in accordance with International Financial Reporting Standards 
(“IFRS”), as issued by the International Accounting Standards 
Board (“IAS Board”).

The Company’s Board of Directors (the “Board”) authorized 
the consolidated financial statements for the year ended 
December 31, 2019, for issue on March 17, 2020.

Basis of measurement

The consolidated financial statements have been prepared on 
a going concern basis using the historical cost basis except for 
financial instruments that are measured at fair values at the 
end of each reporting period, as explained in the accounting 
policies below.

Historical cost is generally based on the fair value of the 
consideration given in exchange for goods and services.

Fair value is the price that would be received to sell an asset 
or paid to transfer a liability in an orderly transaction between 
market participants at the measurement date, regardless of 
whether that price is directly observable or estimated using 
another valuation technique. In estimating the fair value of 
an asset or a liability, the Company takes into account the 
characteristics of the asset or liability if market participants 
would take those characteristics into account when pricing 
the asset or liability at the measurement date. Fair value 
for measurement and/or disclosure purposes in these 
consolidated financial statements is determined on such 
a basis, except for share-based payment transactions that 
are within the scope of IFRS 2 – Share-based Payment and 
measurements that have some similarities to fair value but 
are not fair value, such as net realizable value in International 
Accounting Standards (“IAS”) 2 – Inventories or value in use in 
IAS 36 – Impairment of Assets.

In addition, for financial reporting purposes, fair value 
measurements are categorized into Level 1, 2 or 3 based on the 
degree to which the inputs to the fair value measurements are 
observable and the significance of the inputs to the fair value 
measurement in its entirety, which are described as follows:

•  Level 1 inputs are quoted prices (unadjusted) in active 

markets for identical assets or liabilities that the entity can 
access at the measurement date;

•  Level 2 inputs are inputs, other than quoted prices included 
within Level 1, that are observable for the asset or liability, 
either directly or indirectly; and

•  Level 3 inputs are unobservable inputs for the asset or 

liability.

Functional and presentation currency

These consolidated financial statements are presented in 
Canadian dollars (“CAD”), which is the functional currency of 
the parent company.

Basis of consolidation

The consolidated financial statements incorporate the 
financial statements of Information Services Corporation 
and its wholly owned significant operating subsidiaries: ISC 
Saskatchewan Inc. (“ISC Sask”), ISC Enterprises Inc. (“ISC Ent”), 
ESC Corporate Services Ltd. (“ESC”) and Enterprise Registry 
Solutions Limited (“ERS”). All intragroup assets and liabilities, 
equity, income, expenses and cash flows are eliminated in full 
on consolidation. 

50

2019 ISC® Annual Report  |  Notes to the Consolidated Financial StatementsUse of estimates and judgments

The preparation of these consolidated financial statements, in 
conformity with IFRS, requires management to make estimates 
and underlying assumptions and judgments that affect the 
accounting policies and reported amounts of assets, liabilities, 
revenue and expenses. 
Estimates and underlying assumptions are reviewed on an 
ongoing basis. Actual results may differ from these estimates. 
Revisions to accounting estimates are recognized in the 
period in which the estimates are revised and in any future 
periods affected. Critical accounting estimates and judgments 
are those that have a significant risk of causing material 
adjustment. Management believes that the following are the 
significant accounting estimates and judgments used in the 
preparation of the consolidated financial statements.
Significant items subject to estimates and underlying 
assumptions include:
•  the carrying value, impairment and estimated useful lives 

of property, plant and equipment (Note 9);

•  the carrying value, impairment and estimated useful lives 
of intangible assets (Note 11) and goodwill (Note 12);
•  the recoverability of deferred tax assets (Note 16); and
•  the amount and timing of revenue from contracts from 

customers recognized over time with milestones (Note 24) 
and the associated carrying value of assets recognized from 
the costs incurred to fulfil the contracts (Note 7).

The relevant accounting policies in Note 3 contain further 
details on the use of these estimates and assumptions.

Changes in accounting policies

The Company has adopted the following new and revised 
standards, along with any consequential amendments, 
effective January 1, 2019, or on such date as they became 
applicable. These changes were made in accordance with the 
applicable transitional provisions. 

Leases

On January 1, 2019, the Company adopted IFRS 16 – Leases 
(“IFRS 16”) using the full retrospective method and, therefore, 
the comparative information has been restated and reported 
under IFRS 16, with an impact to opening retained earnings. 
IFRS 16 supersedes previous accounting standards for leases, 
including IAS 17 – Leases (“IAS 17”).

IFRS 16 introduces a single, on balance sheet lease accounting 
model for lessees. The Company, as a lessee, recognizes a right-
of-use asset and a lease liability at the lease commencement 
date. The right-of-use asset is initially measured at cost, which 
comprises the initial amount of the lease liability adjusted for 
any lease payments made at or before the commencement 
date, plus any initial direct costs incurred and an estimate 
of costs to dismantle and remove the underlying asset or to 
restore the underlying asset or the site on which it is located, 
less any lease incentives received. There are recognition 

exemptions for short-term leases (lease term of twelve 
months or less) and leases of low-value items (such as tablet 
and personal computers, small items of office furniture, 
equipment and telephones). The Company has chosen to 
use these exemptions and recognize a lease expense on a 
straight-line basis as permitted by IFRS 16. For tablet and 
personal computers, this expense is recognized in information 
technology expenses and, for small items of office furniture, 
equipment and telephones, this expense is recognized in 
occupancy expenses.

The right-of-use asset is subsequently depreciated using the 
straight-line method from the commencement date to the 
earlier of the end of the useful life of the right-of-use asset 
or the end of the lease term. The estimated useful lives of 
the right-of-use assets are determined on the same basis as 
those of property and equipment. In addition, the right-of-use 
asset is periodically reduced by impairment losses, if any, and 
adjusted for certain remeasurements of the lease liability.

The lease liability is initially measured at the present value of 
the lease payments that are not paid at the commencement 
date, discounted using the interest rate implicit in the lease 
or, if that rate cannot be readily determined, the Company’s 
incremental borrowing rate. Generally, the Company uses the 
incremental borrowing rate as a discount rate.

Lease payments included in the measurement of the lease 
liability are comprised of the following:

•  fixed payments, including in-substance fixed payments;

•  variable lease payments that depend on an index or a 
rate, initially measured using the index or rate as at the 
commencement date;

•  amounts expected to be payable under a residual value 

guarantee; and

•  the exercise price under a purchase option that the 
Company is reasonably certain to exercise and lease 
payments in an optional renewal period, if the Company is 
reasonably certain not to terminate early.

The lease liability is measured at amortized cost using the effective 
interest method. It is remeasured when there is a change in future 
lease payments arising from a change in an index or rate, if there 
is a change in the Company’s estimate of the amount expected to 
be payable under the residual value guarantee, or if the Company 
changes its assessment of whether it will exercise a purchase, 
extension or termination option. 

In situations where the lease liability is remeasured, the 
incremental amount of the remeasurement is also reflected 
as an adjustment to the right-of-use asset. However, if the 
carrying amount of the right-of-use asset is reduced to zero 
and there is a further reduction in the measurement of the 
lease liability, any remaining amount of the remeasurement is 
recognized in profit or loss.

51

2019 ISC® Annual Report  |  Notes to the Consolidated Financial StatementsReconciliation of consolidated statements of income for the year ended December 31, 2018

Below is the effect of transition to IFRS 16 on our consolidated statements of income for the year ended December 31, 2018.

(thousands of CAD dollars, unaudited) 

Revenue 
Total expenses excluding depreciation and amortization 
Depreciation and amortization 
Total expenses 
Net income before items noted below 
Net finance (expense)  
Change in contingent consideration 
Income before tax 
Income tax expense 
Net income 

2018
(as reported) 

$  119,131 
86,836 
9,867 
96,703 
22,428 
(374) 
3,567 
25,621 
(6,950) 
18,671 

$ 

Impact of IFRS 16 

$ 

$ 

 – 
(2,262) 
1,908 
(354) 
354 
(399) 
– 
(45) 
11 
(34) 

Jan. 1, 2019

$  119,131
84,574
11,775
96,349
22,782
(773)
3,567
25,576
(6,939)
18,637

$ 

Reconciliation of consolidated statements of financial position as at January 1, 2018, and December 31, 2018

Below is the effect of transition to IFRS 16 on our consolidated statements of financial position as at January 1, 2018, and December 31, 2018.

As at January 1, 2018 

As at December 31, 2018

As previously  

As previously 

reported  Adjustments 

Restated 

reported  Adjustments 

Restated

$ 

– 
34,837 
136,988 
$  171,825 

(thousands of CAD dollars, unaudited) 
Assets
Right-of-use assets 
Deferred tax asset 
Other current and non-current assets 
Total assets 
Liabilities
Current portion of lease obligations 
Lease obligations 
Deferred tax liability 
Other current and non-current liabilities 
Total current and non-current liabilities 
Shareholders’ equity
19,955 
Share capital 
1,070 
Equity settled employee benefit reserve 
390 
Accumulated other comprehensive income 
82,556 
Retained earnings 
Total shareholders’ equity 
103,971 
Total liabilities and shareholders’ equity  $  171,825  

– 
– 
9,419 
58,435 
67,854 

$ 

$  10,308 
155 
– 
$  10,463 

$  10,308 
34,992 
  136,988 
$  182,288 

$ 

– 
31,580 
  130,382 
$  161,962 

$  11,558 
162 
– 
$  11,720 

$  11,558
31,742
  130,382
$  173,682

$  1,859 
9,081 
(12) 
– 
  10,928 

– 
– 
– 
(465) 
(465) 
$  10,463 

$ 

1,859 
9,081 
9,407 
58,435 
78,782 

19,955 
1,070 
390 
82,091 
  103,506 
$  182,288 

$ 

– 
– 
7,979 
44,600 
52,579 

19,955 
1,687 
514 
87,227 
  109,383 
$  161,962  

$  1,778 
  10,457 
(16) 
- 
  12,219 

– 
– 
– 
(499) 
(499) 
$  11,720 

$ 

1,778
10,457
7,963
44,600
64,798

19,955
1,687
514
86,728
  108,884
$  173,682 

3  Summary of Significant Accounting Policies 

Property, plant and equipment

Property, plant and equipment are recorded at cost less 
accumulated depreciation and any provisions for impairment. 
Cost includes expenditures that are directly attributable 
to the acquisition of the asset. The cost of self-developed 
assets includes materials, services, direct labour and directly 
attributable overhead. Interest costs associated with major 
capital and development projects are capitalized during the 
development period. Depreciation of assets under development 
will commence once they are operational and available for use.

The costs of maintenance, repairs, renewals or replacements 
which do not extend productive life of an asset are charged 
to operations when incurred. The costs of replacements and 
improvements which extend productive life are capitalized.

The cost of replacing part of an item of property, plant and 
equipment is recognized in the carrying amount of the item 
if it is probable that the future economic benefits embodied 
within the part will flow to the Company and its cost can be 
measured reliably. The carrying amount of the replaced part 
is derecognized. 

Depreciation is recorded on property, plant and equipment 
on the straight-line basis, which is the cost of the asset less its 

52

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
residual value over the estimated productive life of each asset. 
The useful life of each asset is as follows:

  Leasehold improvements 
  Office furniture 
  Office equipment  
  Hardware 

Term of lease
2-10 years
2-10 years
3-4 years

The estimated useful life and depreciation methods are 
reviewed at the end of each annual reporting period, with the 
effect of any changes in estimate being accounted for on a 
prospective basis. Gains or losses arising from the disposition 
or retirement of an item of property, plant and equipment are 
measured at the difference between the net disposal proceeds 
and the carrying amount of the asset and are recognized in the 
consolidated statements of comprehensive income.

Intangible assets

Intangible assets consist of acquired and internally developed 
internal-use software and business solutions. It also includes 
externally acquired customer contracts, customer and partner 
relationships, brand, non-competes, other intangible assets, 
and assets under development.

Intangible assets acquired

Internal-use software and business solutions acquired are 
carried at cost less accumulated amortization and any 
accumulated impairment losses. Internal-use software, 
business solutions, customer and partner relationships, brand, 
non-competes, and other intangible assets acquired through 
business combinations are initially recorded at their fair values 
based on the present value of expected future cash flows, 
which involves estimates about the future cash flows and 
discount rates. 

Internally generated intangible assets

Research expenditures are expensed while expenditures 
for internal-use software developed internally and business 
solutions developed internally and marketed externally are 
capitalized only when they meet the recognition criteria for 
internally generated intangible assets as provided under 
IFRS. An internally generated intangible asset arising from 
development is recognized if, and only if, all of the following 
have been demonstrated:

•  the technical feasibility of completing the intangible asset 

so that it will be available for use or sale;

•  the intention to complete the intangible asset and use or 

sell it;

•  the ability to use or sell the intangible asset;

•  how the intangible asset will generate probable future 

economic benefits;

•  the availability of adequate technical, financial and other 

resources to complete the development and to use or sell 
the intangible asset; and

•  the ability to measure reliably the expenditure attributable 

to the intangible asset during its development.

The amount initially recognized for an internally generated 
intangible asset is the sum of the expenditures incurred 
from the date when the intangible asset first meets the 
recognition criteria. If no internally generated intangible 
asset can be recognized, development expenditures are 
charged to operations in the period in which they are 
incurred. Subsequent to initial recognition, an internally 
generated intangible asset is reported at cost less accumulated 
amortization and accumulated impairment losses, on the same 
basis as an intangible asset acquired separately.

Amortization of intangible assets

Amortization is recorded on intangible assets using the 
straight-line method over the corresponding estimated useful 
life of the applicable assets. The estimated useful life and 
amortization methods are reviewed at the end of each annual 
reporting period, with the effect of any changes in estimate 
being accounted for on a prospective basis. Gains or losses 
arising from derecognition of an intangible asset are measured 
at the difference between the net disposal proceeds and 
the carrying amount of the asset and are recognized in the 
consolidated statements of comprehensive income.

Internal-use software 

3-15 years
3-7 years
Term of contract

  Business solutions 
  Contracts 
  Customer and partner relationships  5-15 years
1-15 years
  Brand, non-competes and other 
N/A (not ready for use)
  Assets under development 

Impairment of tangible and intangible assets

At each statement of financial position date, ISC reviews the 
carrying amounts of its tangible and intangible assets to 
determine whether there is any indication that those assets 
have suffered an impairment loss. If any such indication exists, 
the recoverable amount of the asset is estimated in order to 
determine the extent of the impairment loss (if any). Where 
it is not possible to estimate the recoverable amount of an 
individual asset, ISC estimates the recoverable amount of 
the cash-generating unit (“CGU”) to which the asset belongs. 
Where a reasonable and consistent basis of allocation can be 
identified, corporate assets are also allocated to individual 
CGUs; otherwise, they are allocated to the smallest group of 
CGUs for which a reasonable and consistent allocation basis 
can be identified. Intangible assets not yet available for use are 
tested for impairment annually in December and whenever 
there is an indication that the asset may be impaired.

53

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
The recoverable amount is the higher of fair value less costs to 
sell and value in use. In assessing value in use, the estimated 
future cash flows are discounted to their present value using 
a discount rate that reflects current market assessments of 
the time value of money and the risks specific to the asset 
for which the estimates of future cash flows have not been 
adjusted. If the recoverable amount of an asset (or CGU) is 
estimated to be less than its carrying amount, the carrying 
amount of the asset (or CGU) is reduced to its recoverable 
amount. An impairment loss is recognized immediately in 
comprehensive income.

Where an impairment loss subsequently reverses, the carrying 
amount of the asset (or CGU) is increased to the revised 
estimate of its recoverable amount, but so that the increased 
carrying amount does not exceed the carrying amount 
that would have been determined had no impairment 
loss been recognized for the asset (or CGU) in prior years. 
A reversal of an impairment loss is recognized immediately in 
comprehensive income.

Goodwill

Goodwill arising on the acquisition of a business represents 
the excess of the purchase price over the net fair value of 
the identifiable assets, liabilities and contingent liabilities of 
the acquired business recognized at the date of acquisition. 
Goodwill is initially recognized as an asset at cost and is 
subsequently measured at cost less any accumulated 
impairment losses. 

Impairment of goodwill

For the purpose of impairment testing, goodwill is allocated 
to the CGUs expected to benefit from the synergies of the 
combination. CGUs are tested for impairment annually or more 
frequently if events indicate that the units may be impaired. 
The Company’s reporting segments that correspond to the 
CGUs for impairment testing are disclosed in Note 12.

When the recoverable amount of the CGU is less than the 
carrying amount of the CGU, the impairment loss is allocated 
first to reduce the carrying amount of any goodwill allocated 
to the unit and then to the other assets of the CGU on a pro 
rata basis. An impairment loss recognized for goodwill is not 
reversed in a subsequent year. The Company performs its 
annual review of goodwill in December each year.

Business acquisition

Business acquisitions are accounted for using the acquisition 
method. The consideration transferred in a business 
combination is measured at fair value, which is calculated 
at the date of acquisition as the sum of the fair values of the 
assets transferred by the Company and the liabilities incurred 
by the Company to the former owners of the acquiree in 

exchange for the control of the acquiree. Acquisition costs are 
recognized in profit or loss as incurred. 

At the acquisition date, the identifiable assets acquired and the 
liabilities assumed are recognized at their fair values, except 
the deferred tax assets and liabilities which are recognized and 
measured in accordance with IAS 12 – Income Taxes.

Goodwill is measured as the excess of the sum of the 
consideration transferred, the amount of any non-controlling 
interests in the acquiree and the fair value of the acquirer’s 
previously held equity interest in the acquiree, if applicable, 
over the net of the identifiable assets acquired and the 
liabilities assumed at date of acquisition. 

When the consideration transferred by the Company in a 
business combination includes assets or liabilities resulting 
from a contingent consideration arrangement, the contingent 
consideration is measured at its acquisition-date fair value and 
included as part of the consideration transferred in a business 
combination. Changes in the fair value of the contingent 
consideration that qualify as measurement period adjustments 
are adjusted retrospectively, with corresponding adjustments 
against goodwill. Measurement period adjustments are 
adjustments that arise from additional information obtained 
during the “measurement period” (which cannot exceed one 
year from the acquisition date) about facts and circumstances 
that existed at the acquisition date.

The subsequent accounting for changes in fair value of the 
contingent consideration that do not qualify as a measurement 
period adjustment depends on how the contingent 
consideration is classified. Contingent consideration that is 
classified as equity is not measured at subsequent reporting 
dates and its subsequent settlement is accounted for within 
equity. Contingent consideration that is classified as an asset 
or a liability is remeasured at subsequent reporting dates in 
accordance with IAS 39 – Financial Instruments, Recognition and 
Measurement, or IAS 37 – Provisions, Contingent Liabilities and 
Contingent Assets, as appropriate, with the corresponding gain 
or loss recognized in net earnings or loss. 

Revenue 

The Company recognizes revenue at either a point in time 
or over time as determined by an analysis of the terms 
and performance conditions of each individual customer 
contract on a contract-by-contract basis. The individual 
contract terms determine whether, when and the amount of 
the revenue recognized. 

The Company considers and assesses enforceability, 
collectability, contract combinations and modifications as part 
of the revenue recognition process. 

The revenue recognition policies associated with each of the 
Company’s revenue streams are as follows:

54

2019 ISC® Annual Report  |  Notes to the Consolidated Financial StatementsRegistry Operations revenue

Our Registry Operations segment delivers registry services to 
governments and private sector organizations. Our revenue 
is generated by providing registry and information services to 
end-users on behalf of the Province of Saskatchewan under 
the MSA. The majority of revenue is generated by earning 
fees from end-use customers through registrations, searches, 
maintenance transactions and value-added services. 

services to our customers. For this access, our Services 
segment usually pays a fee to the government. Where we 
provide simple searches to our customers, government 
fees are not included in our revenue (record government 
fees on a net basis). Where our services include a number of 
collateral management services, government fees are a key 
input to these services and are recorded in revenue (record 
government fees on a gross basis).

The majority of the associated transaction fees are based on a 
flat or value-based, stand-alone selling price for each distinct 
service which is recognized at a point in time. There is a smaller 
amount of fees generated under the MSA related to programs 
and other registries whereby the Company earns an annual 
operating fee or hosting and management fees versus revenue 
per transaction. Revenue from annual operating fees and 
hosting and management contracts is recognized over time on 
a monthly basis.

A smaller portion of revenue in the Saskatchewan Land 
Registry is value-added services and relates to our Geomatics 
business. Geomatics revenue is contract dependent, based on 
the distinct goods or service promised to the customer, and 
is either recognized at a point in time or over time for support 
and maintenance contracts. 

Technology Solutions revenue

Our Technology Solutions segment provides the development, 
delivery and support of registry (and related) technology 
solutions. We generate revenue through the following:

•  Sale of software licences related to the technology platform; 

•  Provision of technology solution definition and 

implementation services; and

•  Provision of monthly hosting, support and 

maintenance services.

Licencing revenue is determined by assessing each individual 
contract to determine whether the licence obligation is 
distinct from the other performance obligations within the 
contract. The Company may have various types of licence 
obligations depending on the contract:

Amounts received from customers in advance of the 
satisfaction of our performance obligations are recorded as 
“contract liabilities” on our consolidated statements of financial 
position. Amounts in “contract liabilities” are recognized into 
revenue as we render services to our customers.

• 

If the licence obligation is distinct, the Company determines 
if the licence should be recognized at a point in time (“right 
to use”) or over time (“right to access”) throughout the 
licence period. 

  –   For contracts that provide the customer a right to use the 

Services revenue

Our Services segment delivers solutions uniting public record 
data, customer authentication, corporate legal services and 
collateral management services to support lending practices 
to clients with business across Canada. We classify revenue in 
two categories, namely Legal Support Services and Financial 
Support Services.

Legal Support Services captures revenue related to services 
provided to legal professionals directly or indirectly from 
nationwide search and registration services and through the 
sale of supplies to help companies organize and maintain 
their corporate legal documents. Revenue for Legal Support 
Services is recognized at a point in time when services are 
rendered or goods are delivered.

Financial Support Services captures revenue related to services 
provided to financial and credit institutions to support their 
due diligence activities for compliance and credit granting 
services, including collateral management services. Revenue 
for Financial Support Services is recognized at a point in time 
when services are rendered.

Most of our Services revenue involves interacting with 
government registries to access public records to provide 

Company’s intellectual property (“IP”) at a point in time, 
licence revenue is recognized once the technology is 
available for use and the control over the right to use the 
IP is transferred to the customer. 

  –   For contracts that provide the customer a right to access 

the Company’s IP over time, licence revenue is recognized 
over the licence period.

•  For those contracts where the licence obligation is 

determined not to be distinct from other performance 
obligations, the licence revenue is allocated to the 
associated performance obligations and recognized 
upon achievement of the milestones applicable to 
those obligations.

The Company is currently allocating the majority of its licence 
revenue along with the associated performance obligations 
and recognizing it upon achievement of the milestones 
applicable to those obligations. 

Solution definition and implementation services revenue is 
recognized either at a point in time or over time using the 
output method, based on an assessment of the contract’s 
stand-alone selling price allocated to the performance 
milestones within the contract.

55

2019 ISC® Annual Report  |  Notes to the Consolidated Financial StatementsHosting, support and maintenance revenue is recognized 
according to the delivery of the performance obligations in 
the contract and the stand-alone selling price allocated to the 
obligations. These services may be provided through either 
fixed price, deliverable-based contracts or fee-for-service 
contracts. Hosting contracts generally result in linear monthly 
revenue recognition over the term of the contract. Service 
revenue from fixed-price contracts to provide services is 
recognized by reference to the stage of completion as defined 
in the contract when the outcome of the contract can be 
estimated reliably. Service revenue from time and material 
contracts is recognized at the contractual rates as labour hours 
are delivered and direct expenses are incurred.

Amounts received from customers in advance of the 
satisfaction of our performance obligations are recorded as 
“contract liabilities” on our consolidated statements of financial 
position. Amounts in “contract liabilities” are recognized 
into revenue as we render services or achieve performance 
milestones. Costs the Company incurs related to the fulfilment 
of a contract but prior to reaching a performance milestone are 
recorded as a “contract asset” on the consolidated statements 
of financial position. Once the milestone is achieved, these 
costs are recorded in the consolidated statements of 
comprehensive income.

Service concession arrangements

Service concession arrangements are contracts between 
the Company and government entities and can involve the 
design, build, finance, operation, and maintenance of public 
infrastructure in which the government entity controls:

•  the services provided by the Company under the concession 

arrangement; and

•  a significant residual interest in the infrastructure.

The Company recognizes an intangible asset arising from a 
service concession arrangement when it has a right to charge 
for the usage of the concession infrastructure. The intangible 
asset is measured at fair value upon initial recognition and 

is then amortized over its expected useful life. Amortization 
commences when the infrastructure is available for use. 
Revenue related to construction or upgrade services under a 
concession arrangement is recognized based on the stage of 
completion of the work performed. 

Employee benefits

The Company provides pension plans for all eligible 
employees.

Saskatchewan employees make contributions to the Public 
Employees Pension Plan, a defined contribution plan. The 
Company’s obligations are limited to making regular payments 
to the plan for current services. These contributions are 
expensed. 

ESC and ERS employees have an option to make contributions 
to a defined contribution plan. The Company’s obligations are 
limited to matching employee contributions up to a maximum 
of 5.0 per cent of salary. These contributions are expensed. 

Financial instruments

The Company’s financial assets are categorized into the 
following measurement categories: measured at amortized 
cost (“AC”), fair value through other comprehensive income 
(“FVTOCI”), and fair value through profit and loss (“FVTPL”). 
Financial liabilities are measured at amortized cost.

IFRS 9 – Financial Instruments (“IFRS 9”) replaces the “incurred 
loss” model in IAS 39 – Financial Instruments: recognition and 
measurement (“IAS 39”) with a forward-looking “expected 
credit loss” model for determining impairment or recognition 
of credit losses on financial assets measured at AC or FVTOCI. 
There is no impact to ISC as credit losses are historically low 
as most customers with credit are governments, banking 
institutions, and legal firms with strong credit.

Below is a summary showing the classification and 
measurement bases of our financial instruments as at 
January 1, 2018, as a result of adopting IFRS 9.

56

2019 ISC® Annual Report  |  Notes to the Consolidated Financial StatementsFinancial Instrument

IFRS 9

Classification

Measurement

Assets

  Cash

  Short-term investments (GICs)

  Short-term investments –       
      marketable securities

  Trade and other receivables

  Contract assets – unbilled        
      revenue

Liabilities

  Accounts payable and  
      accrued liabilities

AC

AC

FVTOCI

AC

AC

AC

AC

AC

FVTOCI

AC

AC

Amortized cost using effective interest rate method

  Contingent consideration1

FVTPL

FVTPL

  Provisions

  Lease obligations

  Long-term debt

AC

AC

AC

Amortized cost using effective interest rate method

Amortized cost using effective interest rate method

Amortized cost using effective interest rate method

1 Contingent consideration related to the AVS Systems Inc. (“AVS”) acquisition – see Note 28.

Borrowing costs

Borrowing costs directly attributable to the purchase, 
construction or production of qualifying assets, which are 
assets that necessarily take a substantial period of time to get 
ready for their intended use or sale, are added to the cost of 
those assets, until such time as the assets are substantially 
ready for their intended use or sale.

Investment income earned on the temporary investment of 
specific borrowings pending their expenditure on qualifying 
assets is deducted from the borrowing costs eligible for 
capitalization.

All other borrowing costs are recognized in profit or loss in the 
period in which they are incurred.

Provisions 

Provisions are recognized when the Company has a present 
obligation (legal or constructive) as a result of a past event, it 
is probable that the Company will be required to settle the 
obligation and a reliable estimate can be made of the amount 
of the obligation. The amount recognized as a provision is 
the best estimate of the consideration required to settle the 
present obligation at the end of the reporting period, taking 
into account the risks and uncertainties surrounding the 
obligation. Where a provision is measured using the cash flows 
estimated to settle the present obligation, its carrying amount 
is the present value of those cash flows.

When some or all of the economic benefits required to settle 
a provision are expected to be recovered from a third party, 

the receivable is recognized as an asset if it is virtually certain 
that reimbursement will be received and the amount of the 
receivable can be measured reliably.

Share-based compensation plans

The Company has established share-based compensation 
plans to provide directors and management of the Company 
with the opportunity to participate in the long-term success 
of ISC and to promote a greater alignment of interests 
between its directors, management and shareholders.

A long-term incentive plan utilizing performance share units 
(“PSUs”) and share appreciation rights (“SARs”) was approved 
by the Board on May 15, 2019, which is described in Note 17. 

PSUs are cash-settled share-based units. The Company has 
recognized an obligation at an estimated amount based 
on the arithmetic average of the official closing prices per 
share on the TSX on the five days immediately preceding the 
grant date which is recorded in other long-term liabilities. 
Compensation expense is recognized in proportion to the 
number of PSUs vested. At the end of each reporting period, 
the estimates are reassessed based on the fair value of the 
PSUs as of the reporting period. Any change in estimate is 
recognized as a liability and an expense at the end of the 
reporting period. 

SARs are also cash-settled share-based units. The Black-
Scholes methodology is used to value each SAR grant when 
awarded. The inputs used in this valuation are described 
below. At the end of each reporting period, the market 

57

2019 ISC® Annual Report  |  Notes to the Consolidated Financial StatementsForeign currency

The individual financial statements of each subsidiary entity 
are presented in the currency of the primary economic 
environment in which the entity operates (its functional 
currency). For the purpose of the consolidated financial 
statements, the results and financial position of each subsidiary 
entity are presented in Canadian dollars, which is the functional 
currency of the parent company and the presentation currency 
for the financial statements.

In preparing the financial statements of the individual 
subsidiaries, transactions in currencies other than the entity’s 
functional currency (foreign currencies) are recognized at the 
rates of exchange prevailing at the dates of the transactions. 
At the end of each reporting period, monetary items 
denominated in foreign currencies are translated at the rates 
prevailing at that date. Exchange differences are recognized 
in earnings in the period in which they arise. Non-monetary 
items carried at fair value that are denominated in foreign 
currencies are translated at the rates prevailing at the date 
when the fair value was determined. Non-monetary items that 
are measured in terms of historical cost in a foreign currency 
are not translated.

For the purpose of presenting consolidated financial 
statements, the assets and liabilities of the Company’s foreign 
operations are expressed in Canadian dollars using exchange 
rates prevailing at the end of the reporting period. Income and 
expense items are translated at the average exchange rates for 
the period. Foreign currency gains and losses are recognized 
in other comprehensive income. The relevant amount in 
the cumulative foreign currency translation adjustment is 
reclassified into earnings upon disposition or partial disposition 
of a foreign operation and attributed to non-controlling 
interests as appropriate.

value of the Company’s Class A Shares at the reporting date 
in excess of the SAR value multiplied by the number of 
SARs vested is recognized as an obligation in other long-
term liabilities and the offsetting amount is recorded in 
compensation expense.

The Company also has a deferred share unit (“DSU”) plan and 
a stock option plan, each of which is described in Note 17. 

The Company has recognized an obligation at an estimated 
amount based on the fair value of the DSUs as of the grant 
date using the market value of the Company’s Class A 
Shares on the TSX. At the end of each reporting period, 
the estimates are reassessed based on the fair value of the 
DSUs as of the reporting period. Compensation expense is 
recognized in proportion to the amount of DSUs vested. The 
DSUs can be settled in cash or shares that are purchased 
from the open market by a broker. As a result, at the end of 
each reporting period, the estimates are reassessed based 
on the fair value of the DSUs with any change in estimate 
recognized in the obligation and expense.

The Company has recognized an obligation at an estimated 
amount based on the fair value of the stock options as of 
the grant date using the Black-Scholes option pricing model. 
The share-based compensation expense is recognized in 
proportion to the amount of stock options vested. This 
expense for the reporting period also represents the total 
carrying amount of the equity settled employee benefit 
reserve arising from these stock options. It is anticipated 
that no new stock options will be awarded in the near term. 
The existing stock options will remain outstanding until 
exercised, expired or terminated.

The Company has used the following variables as inputs in 
the Black-Scholes methodology for the valuation of the SARs 
and the stock options. The inputs are subject to review as 
applicable.

•  Option term: the maximum duration before expiry 

•  Risk-free rate: estimated based on 10-year Canada bond rate 

•  Dividend yield: based on ISC’s 3-year average annual 

yield rate 

•  Equity volatility: based on ISC’s 3-year standard deviation of 

Total Shareholder Return

58

2019 ISC® Annual Report  |  Notes to the Consolidated Financial StatementsRecent accounting pronouncements 

The IAS Board and International Financial Reporting Interpretations Committee (“IFRIC”) issued the following new standards and 
amendments to standards and interpretations, which become effective for future periods.

Proposed Standard Description

Amendments to 
IFRS 3 – Definition of 
a Business 

The amendments to IFRS 3 result in a change to the definition of a business which:

•   clarifies that to be considered a business, an acquired set of activities and assets must 
include, at a minimum, an input and a substantive process that together significantly 
contribute to the ability to create outputs;

Effective Date

January 1, 
2020

•   narrows the definitions of a business and of outputs by focusing on goods and services 

provided to customers and by removing the reference to an ability to reduce costs;

•   adds guidance and illustrative examples to help entities assess whether a substantive 

process has been acquired;

•   removes the assessment of whether market participants are capable of replacing any 

missing inputs or processes and continuing to produce outputs; and

•   adds an optional concentration test that permits a simplified assessment of whether an 

acquired set of activities and assets is not a business.

This change will impact the analysis of business combinations. The amendment is 
prospective and the Company does not expect to be affected upon transition. 

Amendments to 
IAS 1 and IAS 8 – 
Definition of Material

The amendments in Definition of Material (Amendments to IAS 1 and IAS 8) clarify the 
definition of “material” and align the definition used in the Conceptual Framework and 
the standards.

January 1, 
2020

The change in definition may impact the quantity and level of detail of disclosures in the 
Company’s financial statements. The amendment is prospective and the Company does not 
expect to be affected upon transition.

4  Cash

Cash is held on deposit and certain accounts earn interest at a range of 0.50 per cent to prime less 1.95 per cent in 2019 and 2018. 
Interest income earned in 2019 is $283 thousand (2018 – $416 thousand). 

5  Short-Term Investments

The components of short-term investments are as follows:

(thousands of CAD dollars) 
Guaranteed investment certificates (GICs) 
Marketable securities at fair value 
Total short-term investments 

$ 

December 31, 
2019 
400 
75 
475 

$ 

$ 

December 31, 
2018
400
48
448

$ 

GICs consist of one-year certificates issued by and held as collateral by a Canadian chartered bank at an interest rate of 
0.50 per cent per annum with maturity dates occurring in January 2020, June 2020 and September 2020. Marketable securities 
consist of an investment in less than 5.0 per cent of the issued and outstanding shares of a company listed on the Australian 
Stock Exchange, which was acquired as part of the ERS acquisition in 2017.

59

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
6  Trade and Other Receivables

The components of trade and other receivables are as follows:

December 31,  December 31,
2018

  2019 

$  12,320 
134 
194 

$  7,884
353
727

$  12,648 

$  8,964

(thousands of CAD dollars) 

Trade receivables 
GST/HST/VAT receivables 
Other 
Total trade and other  
     receivables 

7  Contract Assets

The components of contract assets are as follows:

(thousands of CAD dollars) 

Unbilled revenue 
Contract fulfilment costs 
Total contract assets 

December 31,  December 31,
2018

  2019 

$ 

1,420 
203 
$  1,623 

$ 

636
778
$  1,414

Unbilled revenue is uninvoiced amounts due from customers 
under Technology Solutions contracts that arise when the 
Company meets performance-related milestones. At the point 
the Company invoices the amounts, they are reclassified into 
trade receivables.

Contract fulfilment costs are costs the Company incurs related 
to the fulfilment of Technology Solutions contracts but prior 
to reaching a performance milestone. Once the performance 
milestone is achieved, these costs, along with the associated 
revenue, will be recognized in the consolidated statements of 
comprehensive income. 

The Company does not have any contract acquisition costs 
at the end of the reporting period and did not recognize any 
amortization of contract acquisition costs during the period 
(2018 – nil).

There were no impairment losses recognized on any contract 
asset during the reporting period (2018 – nil).

8  Seasonality

Our Registry Operations segment experiences moderate 
seasonality, primarily because Saskatchewan Land Titles 
revenue fluctuates in line with real estate transaction activity 
in Saskatchewan. Typically, our second and third quarters 
generate higher revenue during the fiscal year when real estate 
activity is traditionally highest. In our Services segment, our 
core legal and financial services revenue is fairly diversified 
and has little seasonality; rather, it fluctuates in line with the 
general economic drivers. Our collateral management services 
experience some seasonality aligned to vehicle and equipment 
financing cycles, which are generally stronger in the second 
and fourth quarters. Some smaller categories of products or 
services can have some seasonal variation, increasing slightly 
during the second and fourth quarters. Our Technology 
Solutions segment does not experience seasonality but 
can fluctuate due to the timing of project-related revenue. 
The balance of our corporate activities and shared services 
functions, reported under Corporate and other, do not 
experience seasonality. Expenses are generally consistent 
from quarter to quarter, but can fluctuate due to the timing of 
project-related or acquisition activities. 

60

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
9  Property, Plant And Equipment 

(thousands of CAD dollars) 
Cost
Balance at December 31, 2017 
Additions 
Disposals 
Transfers 
Foreign exchange adjustments 
Balance at December 31, 2018 

Acquired assets 
Additions 
Disposals 
Transfers 
Foreign exchange adjustments 
Balance at December 31, 2019  

Accumulated depreciation 
Balance at December 31, 2017 
Depreciation 
Disposals 
Foreign exchange adjustments 
Balance at December 31, 2018 

Depreciation 
Impairment1 
Disposals 
Foreign exchange adjustments 
Balance at December 31, 2019  

Carrying value 
At December 31, 2018 
At December 31, 2019 

1  Impairment – see Note 19.

Leasehold 
Improvements 

Office 
Furniture 

Office 
Equipment 

Hardware 

Assets Under  
Development 

Total

$  10,828 
24 
(616) 
134 
– 
$  10,370 

– 
– 
(43) 
– 
(3) 
$  10,324 

$  7,298 
786 
(536) 
– 
$  7,548 

589 
368 
(43) 
– 
$  8,462 

$  3,214 
69 
(2) 
– 
1 
$  3,282 

11 
12 
(67) 
24 
(3) 
$  3,259 

$  2,739 
148 
(1) 
– 
$  2,886 

174 
– 
(63) 
(1) 
$  2,996 

$  2,822 
$  1,862 

$ 
$ 

396 
263 

$ 

$ 

$ 

$ 

$ 

$ 

$ 
$ 

195 
4 
(6) 
4 
– 
197 

– 
– 
(3) 
– 
– 
194 

136 
21 
(7) 
– 
150 

22 
– 
(3) 
– 
169 

$  2,628 
217 
(188) 
162 
6 
$  2,825 

12 
38 
(382) 
580 
(15) 
$  3,058 

$  2,253 
227 
(187) 
2 
$  2,295 

301 
– 
(380) 
(6) 
$  2,210 

47 
25 

$ 
$ 

530 
848 

$ 

$ 

$ 

$ 

$ 

$ 

$ 
$ 

65 
234 
– 
(300) 
1 
     – 

– 
604 
– 
(604) 
– 
     – 

   – 
– 
– 
– 
– 

– 
– 
– 
– 
– 

– 
– 

$  16,930
548
(812)
–
8
$  16,674

23
654
(495)
–
(21)
$  16,835

$  12,426
  1,182
(731)
2
$  12,879

  1,086
368
(489)
(7)
$  13,837

$  3,795
$  2,998

61

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10  Right-of-use Assets 

(thousands of CAD dollars)  
Cost
Balance at January 1, 2018 
Additions 
Disposals 
Foreign exchange adjustments 
Balance at December 31, 2018 

Additions 
Disposals 
Foreign exchange adjustments 
Balance at December 31, 2019 

Accumulated depreciation 
Balance at January 1, 2018 
Depreciation 
Disposals  
Foreign exchange adjustments 
Balance at December 31, 2018 

Depreciation 
Impairment2 
Disposals 
Foreign exchange adjustments 
Balance at December 31, 2019 

Carrying value 
At December 31, 2018 
At December 31, 2019 

1  The Company’s right-of-use assets consist primarily of property leases associated with the lease of office space. 

2  Impairment – see Note 19.

Property and Equipment1

$ 

$ 

$ 

$ 

$ 

$ 

$ 
$ 

14,820
3,124
(276)
40
17,708

401
(527)
(78)
17,504

4,512
1,908
(276)
6
6,150

2,063
173
(527)
(23)
7,836

11,558
9,668

62

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements  
 
 
 
 
 
 
 
 
 
 
 
 
 
11  Intangible Assets

Internal Use 
Software – 

Internal Use 
Software – 

Business 
Internally  Solutions – 

Solutions –  Brand, Non- 
Competes, 

Internally 
Acquired  Developed 

Contracts, 
Customer 
& Partner 

Assets 
Under  
Other  Relationships  Development 

Business 

Acquired  Developed 

(thousands of CAD dollars) 
Cost
 2,113   $  1,867   $  2,257   $  27,312   $  1,880   $  138,568 
Balance at December 31, 2017  $  25,793   $  77,346   $ 
2,227
– 
Additions  
(492)
– 
Disposals 
–
– 
Transfers 
Foreign exchange adjustments 
192
77 
Balance at December 31, 2018   $  25,835  $  77,137   $  2,190   $  4,243   $  2,279   $  27,339   $  1,472   $  140,495 

  1,902  
– 
  (2,317) 
7 

–  
– 
 2,317 
59 

325 
(283) 
– 
– 

– 
(209) 
– 
– 

– 
– 
– 
22 

– 
– 
– 
27 

Total

5,228 
– 
Acquired assets 
3,289
– 
Additions  
(1,268)
– 
Disposals 
–
– 
Transfers 
Foreign exchange adjustments 
(411)
(152) 
Balance at December 31, 2019  $ 29,417  $ 76,880  $  2,038  $  5,415  $  2,412   $ 28,286   $  2,885   $ 147,333 

  4,051  
413 
(984) 
102 
– 

  1,001  
– 
– 
– 
(54) 

 – 
  2,876  
– 
  (1,409) 
 (54) 

 – 
– 
(27) 
  1,307 
(108) 

– 
– 
 (257) 
– 
– 

176  
– 
– 
– 
(43) 

Accumulated Depreciation
Balance at December 31, 2017  $  10,368   $   76,241   $ 
Amortization 
Disposals  
Recovery of MARS* expenses 
Foreign exchange adjustments 
Balance at December 31, 2018  $  14,216   $  76,508   $ 

  4,131 
(283) 
– 
– 

476 
(209) 
– 
– 

Amortization 
Disposals 
Foreign exchange adjustments 
Balance at December 31, 2019  $ 16,603   $ 76,569   $ 

  3,371 
(984) 
– 

318 
(257) 
– 

288   $  1,598   $ 
319 
– 
– 
17 
624   $  2,074   $  1,194   $  5,175   $ 

 554   $  2,497   $ 
631 
– 
– 
9 

  2,673 
– 
– 
5 

455  
– 
19 
2 

– 
 – 
– 
– 
– 
– 

$  91,546 
8,685
(492)
19
33
$  99,791

286 
688  
309 
– 
(27) 
– 
(49) 
(24) 
(10) 
884   $  2,725   $  1,456  

  2,738 
– 
(13) 

 $  7,900   $ 

7,710
 – 
(1,268)
– 
– 
(96)
–  $ 106,137

Carrying Value
At December 31, 2018  
At December 31, 2019 

$  11,619   $ 
$ 12,814   $ 

629   $  1,566   $  2,169   $  1,085   $  22,164   $ 
311   $  1,154   $  2,690   $ 

 1,472   $  40,704
956   $ 20,386   $   2,885   $  41,196

* Mineral Administration Registry Saskatchewan

63

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
12  Goodwill

The components of goodwill are as follows:

(thousands of CAD dollars) 

December 31,  December 31,
2018

2019 

$ 

Balance, beginning of the year 
Additions1  
Purchase price adjustment relating  
    to AVS acquisition1   
Foreign exchange adjustment 
Balance, end of year 

44,310 
1,517 

$  44,473
–

– 
(298) 
$  45,529 

(315)
152
$  44,310

1  Acquisitions – see Note 28.

During 2019, the Company changed its CGU classification 
due to a change in operations of the business and established 
new CGUs aligned with its operating segments. The annual 
impairment testing for the year ended December 31, 2018, was 
completed using legal entities as CGUs. Management believes 
this new CGU classification better reflects the group of assets 
that are largely independent of cash inflows from other assets 
or groups of assets. The Company now considers its CGUs, as 
aligned with its operation segments, as follows:

•  Registry Operations

•  Services

•  Technology Solutions

Goodwill allocations have consequentially been realigned with 
the new CGUs during the year. This has resulted in $4.6 million 
of goodwill being reallocated to Technology Solutions from 
Registry Operations for both the current and comparative 
periods.

For the purposes of the annual impairment testing, goodwill 
is allocated to the following CGUs which are the groups of 
units expected to benefit from the synergies of the business 
combinations:

(thousands of CAD dollars) 

December 31,  December 31,
2018

2019 

$  1,200 
Registry Operations 
  35,715 
Services  
Technology Solutions 
  8,614 
Balance at December 31, 2019  $  45,529 

$  1,200
  34,198
  8,912
$  44,310

The Company performs a goodwill impairment test annually 
on December 31 and whenever there is an indication of 
impairment. No impairment of goodwill was identified as a 
result of the Company’s most recent annual impairment test.

In 2019, the Company used the traditional cash flow 
approach for determining value in use for the Registry 
Operations segment, while value in use for each of 
the Services and Technology Solutions segments was 

64

determined using the expected cash flow approach. In 
all cases, the operating and investing cash flows of the 
segments utilized the Company’s most recent multi-year 
plan. The multi-year plan is for a three-year period, with 
assumptions based on experience and future expectations 
for business performance. 

Registry Operations

Key assumptions for this segment include the performance 
of the Saskatchewan economy, revenue growth, related party 
costs, and corporate cost allocations required to support 
infrastructure as well as future technological investment in, 
and related to, this infrastructure. In 2019, annual impairment 
testing for this segment utilized a pre-tax discount rate of 
12.9 per cent and a perpetual growth rate of 2.0 per cent. 
Given the large and strong cash flow in Registry Operations 
relative to the size of goodwill, the risk of impairment is remote 
and, as a result, the traditional cash flow approach was used 
for this segment.

Services

Key assumptions for this segment include the performance 
of the Canadian economy, revenue growth including 
attracting new customers and adding incremental value to 
existing customers, related party costs, and corporate cost 
allocations required to support infrastructure, as well as future 
technological investment in, and related to, this infrastructure. 
Performance during the multi-year planning period is 
consistent with past performance, which experienced growth 
in operating cash flow in excess of the perpetual growth 
rate of 2.0 per cent used in the annual test. In 2019, annual 
impairment testing for this segment utilized a pre-tax discount 
rate of 15.2 per cent.

Technology Solutions

Key assumptions for this segment include revenue growth 
including the ability to attract new customers, actual contract 
delivery performance compared to the level of performance 
anticipated when the contract was negotiated, the level of 
support required by related party customers, direct employee 
costs, and corporate cost allocations required to support 
infrastructure as well as future technological investment in, and 
related to, intellectual property. Performance during the multi-
year planning period is consistent with past performance, 
which experienced growth in operating cash flow in excess of 
the perpetual growth rate of 2.0 per cent used in the annual 
test. In 2019, annual impairment testing for this segment 
utilized a pre-tax discount rate of 15.8 per cent.

In 2018, pre-tax discount rates using legal entities as CGUs 
were 14.3 to 15.6 per cent and the perpetual growth rate for 
each CGU was 2.0 per cent.

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
13  Accounts Payable and Accrued Liabilities

The components of accounts payable and accrued liabilities are as follows:

(thousands of CAD dollars) 

Trade payables 
Accrued liabilities 
Customer deposits 
Dividend payable 
Total accounts payable and accrued liabilities 

14  Contract Liabilities

The components of contract liabilities are as follows:

(thousands of CAD dollars) 

December 31, 
2019 

December 31,
2018

$ 

733 
10,327 
3,536 
3,500 
$  18,096 

$ 

$ 

1,349
8,506
3,763
3,500
17,118

December 31, 
2019 

December 31,
2018

Amounts received in advance of Registry Operations transaction,  
  maintenance and support contracts (i) 
Amounts received in advance of Technology Solutions support and delivery contracts (ii) 
Total contract liabilities 

$ 

331 
1,105 
$  1,436 

$ 

$ 

322
2,277
2,599

(i)  Revenue that relates to Registry Operations transactions is recognized at a point in time. Revenue that relates to Registry Operations maintenance and support contracts is 
recognized over time. A contract liability is recognized for payments received from end-use customers in advance of services being provided and is recognized into revenue 
either at the point in time the service is rendered or over the service period.

 (ii) Revenue that relates to Technology Solutions contracts is recognized over time as the performance obligations in the contract are achieved. These obligations may be based on a 
time period or on performance-based milestones identified in the contract. A contract liability is recognized for payments received from customers in advance and is recognized 
into revenue either over the service period or when performance milestones are achieved.

Revenue recognized in 2019 that was included in the contract liability balance at December 31, 2018:

(thousands of CAD dollars) 

Registry Operations transaction, maintenance and support contracts  
Technology Solutions support and delivery contracts 
Total revenue recognized that was included in the balance at the  
  beginning of the period 

Year Ended December 31,
2018

2019 

$ 

322 
1,942 

$ 

243
665

$  2,264 

$ 

908

The Company has elected to apply the practical expedient as per IFRS 15 B16 and does not disclose the value of unsatisfied 
performance obligations for (i) contracts with an original expected length of one year or less and (ii) contracts for which the 
Company recognizes revenue at the amount to which it has the right to invoice for services performed.

15  Lease Obligations

(thousands of CAD dollars) 

Balance, beginning of year 
Additions 
Interest expense  
Effect of modification to lease terms 
Lease payments1 
Foreign exchange adjustments 
Balance, end of year 

Year Ended December 31,
2018

2019 

$  12,235 
24 
486 
375 
(2,253) 
(55) 
$  10,812 

$  10,940
–
399
3,124
(2,262)
34
$  12,235

1  Lease payments net of interest expense represents the principal portion of lease payments reflected on the consolidated statements of cash flows.

65

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Company’s lease obligations consist primarily of property leases associated with the lease of office space. Expenses for 
short-term leases and leases of low-dollar value items are not material. There are no variable lease payments which are not 
included in the measurement of lease obligations. All extension options have been included in the measurement of lease 
obligations.

The following table presents the contractual undiscounted cash flows for lease obligations:

(thousands of CAD dollars) 

Year 1 
Year 2 
Year 3 
Year 4 
Year 5 
Thereafter 
Balance, end of year  
Unearned interest 
Balance, end of year 

Reflected as: 
Lease obligations – current portion 
Lease obligations 
Balance, end of year 

16  Tax Provision

Year Ended December 31,
2018

2019 

$ 

2,276 
2,374 
1,845 
1,715 
1,710 
2,693 
$  12,613 
(1,801) 
$  10,812 

$ 

2,261
2,239
2,300
1,766
1,619
4,274
$  14,459
(2,224)
$  12,235

1,845 
8,967 
$  10,812 

1,778
  10,457
$  12,235

The Company is subject to federal and provincial income taxes at an estimated combined statutory rate of 27.0 per cent 
(2018 – 27.0 per cent).

(thousands of CAD dollars) 

Current tax expense 
Deferred tax expense 
Income tax expense 

* See Note 2

Year Ended December 31,
2018 (restated*)

2019 

$ 

$ 

5,496 
1,484 
6,980 

$ 

$ 

5,147
1,792
6,939

Income tax expense varies from the amounts that would be computed by applying the statutory income tax rate to earnings 
before taxes for the following reasons:

(thousands of CAD dollars) 

Net income before tax 
Combined statutory income tax rate 
Expected income tax expense 
Increase (decrease) in income tax resulting from:
Non-taxable items 
Non-deductible expenses 
Foreign income tax differential 
Adjustment to prior years’ deferred tax assets 
Impact of change in tax rate 
Unrecognized tax asset relating to current year losses 
Other 
Income tax expense 

* See Note 2

66

Year Ended December 31,
2018 (restated*)

2019 

$  26,380 
  27.00% 
7,122 

(20) 
279 
105 
(382) 
– 
– 
(124) 
$  6,980 

$  25,576
  27.00%
6,906

(963)
429
447
(235)
(5)
350
10
6,939

$ 

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income tax effects of temporary differences that give rise to significant portions of deferred income tax assets and liabilities 
are as follows:

(thousands of CAD dollars) 
Property, plant and equipment 
Right-of-use assets 
Intangible assets 
Non-capital losses 
Other assets 
Lease obligations 
Net deferred tax assets (liabilities) 

(thousands of CAD dollars) 
Property, plant and equipment 
Right-of-use assets 
Intangible assets 
Non-capital losses 
Other assets 
Lease obligations 
Net deferred tax assets (liabilities) 

* See Note 2

  Net Balance  Recognized 
in Profit 
or Loss  Movement 

Foreign 

  $ 

$ 

Net Balance 
Exchange  December 31, 
2019 
154 
–  $ 
(2,531) 
5 
21,214 
17 
200 
– 
440 
– 
(5) 
2,835 
17  $  22,312 

(32)  $ 
462 
(2,058) 
200 
280 
(336) 
(1,484)  $ 

January 1, 
2019 
186 
(2,998) 
  23,255 
– 
160 
3,176 

  $  23,779  $ 

$ 

Net Balance 
January 1, 
  2018 (restated*) 
201 
(2,628) 
  23,552 
1,372 
293 
2,795 
$  25,585 

Recognized 
in Profit 
or Loss 

$ 

$ 

(12)  $ 
(366) 
(285) 
(1,372) 
(134) 
377 
(1,792)  $ 

Movement 

Foreign 

Net Balance 
Exchange  December 31, 
2018 
186 
(2,998) 
23,255 
– 
160 
3,176 
23,779 

(3)  $ 
(4) 
(12) 
– 
1 
4 
(14)  $ 

$ 

Deferred 
Tax Asset 
97 
(2,312) 
  28,825 
200 
440 
2,605 
$  29,855 

Deferred 
Tax Liability
57
$ 
(219)
(7,611)
–
–
230
(7,543)

$ 

Deferred 
Tax Asset 
  171 
 (2,719) 
 31,153 
– 
  256 
 2,881 
 31,742 

$ 

$ 

Deferred 
Tax Liability
15
(279)
(7,898)
–
(96)
295
(7,963)

$ 

$ 

The increase in tax bases of certain of the Company’s assets upon the change in tax status related to the Company’s Initial Public 
Offering created a deferred income tax asset. Upon acquisition of AVS in 2017, the value of the acquired assets was greater on an 
accounting basis than on a tax basis, resulting in a deferred income tax liability.

In assessing the recovery of deferred income tax assets, management considers whether it is more likely than not that the 
deferred income tax assets will be realized. The recognition and measurement of the current and deferred income tax assets 
and liabilities involves dealing with uncertainties in the application of complex tax regulations and in the assessment of the 
recoverability of the deferred income tax assets. The ultimate realization of deferred income tax assets is dependent upon the 
generation of future taxable income during the periods in which the temporary differences are deductible.

Actual income taxes could vary from these estimates as a result of future events, including changes in income tax laws or the 
outcome of tax reviews by tax authorities and related appeals. To the extent the final outcome is different from the amounts 
initially recorded, such differences, which could be significant, will impact the tax provision in the period in which the outcome is 
determined. 

No deferred tax has been recognized in respect of temporary differences associated with investments in the Company’s 
subsidiaries where the Company is in a position to control the timing and reversal of the temporary differences and it is probable 
that such differences will not reverse in the foreseeable future.

At December 31, 2019, a deferred income tax asset of $0.2 million (2018 – nil) has been recognized in respect of $1.6 million of tax 
losses (2018 – $3.9 million) related to ERS as there are sufficient taxable temporary differences available against which the unused 
tax losses can be utilized. These tax losses do not expire.

17  Share-Based Compensation Plans

The Company has established share-based compensation plans to provide directors and management of the Company with the 
opportunity to participate in the long-term success of ISC and to promote a greater alignment of interests between its directors, 
management and shareholders.

67

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Performance share units

Starting in 2019, PSUs are granted with the objective of recognizing and rewarding management for performance and retention.

A PSU is a notional unit equivalent to a Class A Share granted by the Company to the participant entitling such participant to 
receive the PSU payment value, which is conditional on the attainment of specific PSU performance criteria.

PSU awards vest at the end of the specified vesting period if the performance conditions determined by the Board in the grant 
agreement are met. PSUs earn dividend equivalent units in the form of additional PSUs at the same rate as dividends on Class A 
Shares. The cash redemption value of the PSUs is equivalent to the market value of the Class A Shares when redemption takes 
place multiplied by a multiplier based on the grant agreement and the performance against the performance conditions as 
specified. The maximum PSU payout multiplier is 150.0 per cent.  

On the settlement date, the Company delivers to each participant a cash payment equal to the redemption value of the PSU.  
A summary of the status of the PSU plan and the changes within the period ended December 31, 2019, are as follows:

PSUs granted November 18, 2019 
PSUs credited as a result of cash dividends paid 
Balance at December 31, 2019 

Units 
32,585.00 
415.32 
33,000.32 

  Weighted Average 
Award Price
16.11
$ 
15.69
$  16.10

The Company has recognized an obligation at an estimated amount based on the arithmetic average of the official closing 
prices per share on the TSX on the five days immediately preceding the grant date. Compensation expense is recognized in 
proportion to the number of PSUs vested. At the end of each reporting period, the estimates are reassessed based on the fair 
value of the PSUs as of the reporting period. Any change in estimate is recognized as a liability and an expense at the end of 
the reporting period. 

The share-based compensation expense related to the PSUs for the twelve months ended December 31, 2019, totalled 
$173 thousand. The total carrying amount of the liability arising from the PSUs as of December 31, 2019, totalled 
$173 thousand.

Share appreciation rights

Starting in 2019, SARs are granted with the objective of recognizing and rewarding management for creating sustainable, 
long-term shareholder value, as well as retention. A SAR is a right granted by the Company to a participant to receive a 
payment in cash equal to any appreciation in the Class A Shares in excess of the SAR price at the grant date during a specified 
period.

SAR awards vest and become exercisable at a rate of 25.0 per cent on each anniversary of the grant date beginning with the 
first anniversary, unless an alternate vesting schedule is specified by the Board at the time of the award. 

The participant is able to exercise the SARs as they vest. The cash redemption value of the SARs is equivalent to the excess of 
the market value of the Class A Shares at the exercise date over the SAR price in the grant agreement. 

On the settlement date, the Company delivers to each participant a cash payment equal to the redemption value of the SARs.

A summary of the status of the SAR plan and the changes within the twelve months ended December 31, 2019, are as 
follows:

SARs granted November 18, 2019 
Balance at December 31, 2019 

Units 
243,116.00 
243,116.00 

  Weighted Average 
Award Price
$ 
16.11
$  16.11

The share price at December 31, 2019, was below the original grant date price of the only existing grant awarded and, therefore, 
no share-based compensation expense or liability was recorded related to the SARs for the period ending December 31, 2019.

Deferred share units 

The Company has established a DSU plan to provide directors of ISC with the opportunity to participate in the long-term success 
of ISC and to promote a greater alignment of interests between its directors and shareholders. The Board may award DSUs at its 

68

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
discretion, from time to time, in accordance with the plan and upon such other terms and conditions as the Board may prescribe. 
DSU awards vest immediately, unless an alternate vesting schedule is specified by the Board at the time of the award.

DSUs earn dividend equivalent units in the form of additional DSUs at the same rate as dividends on Class A Shares. The 
participant is not allowed to convert the DSUs until termination of employment/directorship or death. The cash value of the DSUs 
is equivalent to the market value of the Class A Shares when redemption takes place.

On each applicable redemption date, the Company delivers to each participant a cash payment equal to the redemption value 
of the DSUs, or an equivalent number of Class A Shares purchased on the TSX. A summary of the status of the DSU plan and the 
changes within the years ended December 31, 2019 and 2018, are as follows:

Balance at December 31, 2017 
DSUs granted May 16, 2018 
DSUs redeemed August 15, 2018 
DSUs credited as a result of cash dividends paid 
Balance at December 31, 2018 
DSUs granted November 14, 2019 
DSUs credited as a result of cash dividends paid 
Balance at December 31, 2019 

Units 
58,074.60 
17,706.00 
(6,905.45) 
3,239.00 
72,114.15 
22,351.00 
3,848.00 
98,313.15 

  Weighted Average 
Award Price
17.37
$ 
17.85
17.50
16.58
17.44
15.97
16.07
$  17.05

$ 

The Company has recognized an obligation at an estimated amount based on the fair value of the DSUs as of the grant date. 
Compensation expense is recognized in proportion to the amount of DSUs vested. At the end of each reporting period, the 
estimates are reassessed based on the fair value of the DSUs as of the reporting period. Any change in estimate is recognized as 
a liability and an expense at the end of the reporting period. 

Share-based compensation expense related to the DSUs for the twelve months ended December 31, 2019, totalled 
$371 thousand (2018 – $157 thousand). The total carrying amount of the liability arising from the DSUs as of December 31, 2019, 
totalled $1.5 million (December 31, 2018 – $1.1 million). The liability amount is included within accounts payable and accrued 
liabilities on the consolidated statements of financial position.

The fair value of the DSUs at December 31, 2019, has been calculated using the market value of the Company’s Class A Shares on 
the TSX.

Stock options 

The Company established a stock option plan that was approved by shareholders in 2014 and subsequently amended and 
restated with the approval of shareholders on May 17, 2017. The exercise price of options issued under the stock option plan is 
determined by the Board at the time of the grant, but shall not be less than the closing price for the Class A Shares on the TSX on 
the trading day immediately preceding the date of the grant. 

Unless the Board determines otherwise, options granted will vest and become exercisable in equal tranches over the four years 
following the date of the grant. Once vested, options may be exercised at any time within eight years of the date of the grant, after 
which they expire and terminate.

A summary of the status of the stock option plan and the changes within the years ended December 31, 2019 and 2018, are 
as follows:

Balance at December 31, 2017 
Stock options granted during the year 
Balance at December 31, 2018 
Stock options granted during the year 
Balance at December 31, 2019 

Units 
1,076,600 
471,647 
1,548,247 
– 
1,548,247 

Average 
Exercise Price
 17.01
$ 
17.85
 17.27
–
 17.27

$ 

$ 

The outstanding share options at the end of the period had a weighted average exercise price of $17.27 (December 31, 2018 
– $17.27). The number of options exercisable at the end of the period was 961,217 (December 31, 2018 – 587,851) and had a 

69

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
weighted average exercise price of $16.78 (December 31, 2018 – $16.50) based on a range of exercise prices from $15.04 to $18.85 
(December 31, 2018 – $15.04 to $18.85).

The Company has recognized an equity reserve at an estimated amount based on the fair value of the stock options using the 
Black-Scholes option pricing model as of the following grant dates based on the following inputs:

Spot price 
Expected volatility 
Risk-free interest rate 
Dividend yield 
Expected life (days) 
Fair value 

May 16, 2018  

May 17, 2017 

August 15, 2016 

August 12, 2015 

May 13, 2014

$ 

$ 

17.85 
 19.93% 
2.00% 
4.83% 
2,920 
1.73 

$ 
18.85 
  19.33% 
1.60% 
4.73% 
2,920 
1.66 

$ 

$ 
17.40 
  17.77% 
1.30% 
4.48% 
2,920 
1.35 

$ 

$ 
15.04 
  18.97% 
2.00% 
4.54% 
2,920 
1.45 

$ 

$ 
18.80
  22.50%
2.50%
4.20%
2,920
2.74

$ 

The determination of the variables used in the Black-Sholes valuation method are described in the summary of significant 
accounting policies section in Note 3.

Compensation expense is recognized in proportion to the amount of stock options vested. Share-based compensation expense 
related to the stock options for the twelve months ended December 31, 2019, totalled $466 thousand (2018 – $617 thousand). 
The total carrying amount of the equity settled employee benefit reserve arising from these stock options as of December 31, 
2019, totalled $2.1 million (December 31, 2018 – $1.7 million).

18  Debt

In 2018, the Company entered into a new amended and restated credit agreement (the “Credit Facilities”). The aggregate 
amount available under the Credit Facilities is now $80.0 million, comprised of (i) a $10.0 million committed revolving 
operating facility (“Facility 1”) for general corporate purposes and (ii) a $70.0 million delayed draw term loan facility (“Facility 
2”), $20.0 million of which was used to refinance the previous credit facilities under the original agreement, with the balance 
available to the Company for future growth opportunities. 

Facility 1 will mature on November 6, 2021, unless renewed prior to that time and is repayable by ISC upon demand by 
the lender and the lender may terminate at any time. Facility 2 is repayable by ISC through quarterly payments, which 
commenced January 2019, and matures on November 6, 2021, unless renewed prior to that time. At December 31, 2019, the 
Company had nil cash drawings on Facility 1 (2018 – nil). At December 31, 2019, non-cash drawings, consisting of letters of 
credit and similar, were approximately $0.2 million (2018 – $0.2 million).

Facility 2 is subject to quarterly instalments at 2.5 per cent of original drawings (currently $0.5 million per quarter) with 
borrowings repayable in full on November 6, 2021.

Borrowings under the Credit Facilities will bear interest at a base rate of prime, bankers’ acceptance, letter of credit or letter of 
guarantee fee (determined in accordance with the terms of the Credit Facilities), plus a margin varying between 0.45 per cent 
and 2.25 per cent per annum depending on the type of advance and the Company’s leverage ratio. The Company is also 
required to pay a commitment fee quarterly in arrears, at the rate between 0.29 per cent and 0.40 per cent per annum, 
depending on the Company’s leverage ratio and the unutilized and uncancelled portions of the Credit Facilities.

(thousands of CAD dollars) 
Term loans 
Revolving facility 

Term loan facility 
  Current portion 
  Long-term portion 
Total long-term debt 

December 31, 
2019 

December 31, 
2018

$ 

– 

$ 

– 

2,000 
  16,000 
$  18,000 

2,000
  18,000
$  20,000

The Credit Facilities contain financial covenants, positive covenants, negative covenants, events of default, representations 
and warranties customary for credit facilities of this nature. The Company was in compliance with all covenants throughout 
the year. 

70

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The indebtedness under the Credit Facilities is secured by a first ranking security interest in all of the personal property and 
floating charge on all real property of the Company, a pledge of all shares of ISC Sask and ESC, an unlimited guarantee and 
postponement of claim from ISC Sask and ESC guaranteeing all of ISC’s indebtedness and obligations to the Lender, a second 
ranking security interest (subject to the security of the Government of Saskatchewan under a debenture) in all of the personal 
property and floating charge over all property of ISC Sask and a first ranking security interest in all of the personal property 
and floating charge on all real property of ESC and a deed of movable hypothec in the amount of $17.25 million registered in 
the province of Quebec.

The amount of borrowing costs capitalized during 2019 and 2018 was nil.

19  Provisions 

The following table presents the movement in provisions during the period:

(thousands of CAD dollars) 

Balance, December 31, 2018 
Additions 
Utilizations and settlements 
Total provisions 

Restructuring 
Provision 

Other 
Provisions 

$ 

$ 

– 
643 
(321) 
322 

$ 

$ 

– 
160 
(14) 
146 

$ 

$ 

Total

–
803
(335)
468

During the year, the Company made the decision to close three of its regional service centres in Saskatchewan in addition to 
other services. The restructuring provision primarily consists of severance, site decommissioning and contract termination costs. 
The other provisions related to costs expected to be incurred under site contracts as a result of the closure decision. Management 
expects to settle the provisions within the next twelve months.

In the year, the Company also recorded impairments of leasehold improvements and right-of-use assets related to these regional 
service centres that aggregate to $541 thousand (2018 – nil).

20  Liabilities Arising from Financing Activities 

The tables below provide the reconciliation of movements of liabilities to cash flows arising from financing activities.

(thousands of CAD dollars) 

Financing activities
Interest paid (a) 
Interest paid on right-of-use assets (a) 
Payments on lease obligations (b) 
Repayment of long-term debt (c) 
Dividends paid (d) 
Net cash flow used in financing activities 

Year Ended December 31,
2018 (restated*)
2019  

$ 

(833) 
(486) 
(1,767) 
(2,000) 
  (14,000) 
$  (19,086) 

$ 

$ 

(807)
(399)
(1,863)
(1,560)
(14,000)
(18,629)

Interest payable 
Lease obligation including  
  current portion 
Long-term debt including  
  current portion 
Dividends payable 

As at December 31,  
2018 (restated*) 

Cash Flows 

Non-cash 
Changes 
Dividends Declared 

As at December 31,  
2019

Other 

$ 

– 

$ 

(1,319)  (a) 

$ 

  12,235 

(1,767)  (b) 

– 

– 

$ 

1,522 

$ 

203

344 

10,812

  20,000 
3,500 
$  35,735 

(2,000)  (c) 
(14,000)  (d) 
(19,086) 

$ 

$ 

– 
14,000 
14,000 

– 
– 
1,866 

$ 

18,000
3,500
32,515

$ 

71

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
As at January 1,  
2018 (restated*) 

Cash Flows 

Non-cash Changes 

 As at December 31, 
2018 (restated*)

Dividends Declared 

Other 

$ 

– 

$ 

(1,206)  (a) 

$ 

  10,940 

(1,863)  (b) 

– 

– 

$ 

1,206 

$ 

–

3,158 

12,235

  21,560 
3,500 
$  36,000 

(1,560)  (c) 
(14,000)  (d) 
(18,629) 

$ 

$ 

– 
14,000 
14,000 

– 
– 
4,364 

$ 

$ 

20,000
3,500
35,735

Interest payable 
Lease obligation including  
  current portion 
Long-term debt including  
  current portion 
Dividends payable 

* See Note 2

21  Earnings Per Share

The calculation of earnings per share is based on net income after tax and the weighted average number of shares outstanding 
during the period. Details of the earnings per share are set out below:

(thousands of CAD dollars, except number of shares and earnings per share) 

Net income 
Weighted average number of shares, basic 
Potential dilutive shares resulting from stock options 
Weighted average number of shares, diluted 

Earnings per share ($ per share)
Total, basic  
Total, diluted 

* See Note 2

22  Equity and Capital Management 

Year Ended December 31,
2018 (restated*)

2019 

$  19,400 
17,500,000 
26,963 
17,526,963 

$  18,637 
17,500,000
42,455
17,542,455

$ 
$ 

1.11 
1.11 

$ 
$ 

1.06
1.06

The Company’s authorized share capital consists of an unlimited number of Class A Shares, one Class B Golden Share (the 
“Golden Share”) and an unlimited number of Preferred Shares, issuable in series. The Company currently has 17,500,000 Class 
A Shares issued and outstanding, one Golden Share issued and outstanding and no Preferred Shares issued or outstanding. 
Class A Shares are entitled to one vote per share. The Golden Share, held by the Government of Saskatchewan, has certain 
voting rights with respect to the location of the head office and the sale of all or substantially all of the assets of the 
Company. The Golden Share has no pre-emptive, redemption, purchase or conversion rights and is not eligible to receive 
dividends declared by the Company. The Preferred Shares can be issuable at any time and may include voting rights.

(thousands of CAD dollars, except number of shares) 
Balance at January 1, 2018 
No movement 
Balance at December 31, 2018 
Balance at January 1, 2019 
No movement 
Balance at December 31, 2019 

Capital management

Class A 

Class B

Number 
of Shares 
17,500,000 
– 
17,500,000 
17,500,000 
– 
17,500,000 

Share Capital 
$  19,955 
– 
  19,955 
$  19,955 
– 
$  19,955 

Number  
of Shares 
1 
– 
1 
1 
– 
1 

Share Capital
–
$ 
–
–
–
–
–

$ 
$ 

$ 

The Company’s objective in managing capital is to ensure that adequate resources are available to fund organic growth 
and to enable it to undertake future growth opportunities while continuing as a going concern. The Company’s capital is 
composed of debt and shareholders’ equity.

72

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating cash flows are used to provide sustainable cash dividends to shareholders and fund capital expenditures in 
support of organic growth. In addition, operating cash flows, supplemented throughout the year with the operating facility 
if necessary, are used to fund working capital requirements.

Equity and the available but undrawn portion of the term facility will assist in financing future growth opportunities.

The Company’s capital at December 31, 2019, consists of long-term debt, share capital, employee benefit reserve, 
accumulated other comprehensive income and retained earnings (comprising total shareholders’ equity).

(thousands of CAD dollars) 
Long-term debt 
Share capital 
Accumulated other comprehensive income 
Equity settled employee benefit reserve 
Retained earnings 
Capitalization 

* See Note 2

 $ 

December 31, 
2019 
18,000 
19,955 
5 
2,153 
92,128 
$  132,241 

December 31, 
2018 (restated*)
$  20,000
  19,955
514
1,687
  86,728
$  128,884

23   Financial Instruments and Related Risk Management

The Company does not currently use any form of derivative financial instruments to manage its exposure to credit risk, interest 
rate risk, market risk or foreign currency exchange risk.

Credit risk

Credit risk is the risk that one party to a transaction will fail to discharge an obligation and cause the other party to incur 
a financial loss. The Company extends credit to its customers in the normal course of business and is exposed to credit 
risk in the event of non-performance by customers, but does not anticipate such non-performance would be material. 
The Company monitors the credit risk and credit rating of customers on a regular basis. The Company has significant 
concentration of credit risk among government sectors. Its customers are predominantly provincial, federal and municipal 
government ministries and agencies, and its private sector customers are diverse. 

The majority of cash is held with Canadian chartered banks and the Company believes the risk of loss to be minimal. The 
maximum exposure to credit risk at December 31, 2019, is $36.9 million (December 31, 2018 – $38.1 million) equal to the 
carrying value of the Company’s financial assets, which are itemized in the table below. Quarterly reviews of the aged 
receivables are completed. The Company expects to fully collect the carrying value on all outstanding receivables. Therefore, 
the risk to the Company is considered to be low. 

The following table sets out details of cash and aging of receivables:

(thousands of CAD dollars) 
Cash 
Short-term investments 
Trade and other receivables: 

- current 
-  up to three months past due date  
-  greater than three months past due date  

Total credit risk 

Interest rate risk

December 31, 
2019 
$  23,731 
475 

8,743 
3,203 
702 
$  36,854 

December 31, 
2018
$  28,651
448

6,287
2,171
506
$  38,063

Interest rate risk is the risk arising from the effect of changes in prevailing interest rates on the Company’s financial instruments. 

The Company is subject to interest rate risks on its debt (Note 18). This debt bears interest at rates that float, which can vary in 
accordance with changes in prime borrowing rates. The Company manages interest rate risk by monitoring its balance sheet, cash 
flows and the effect of market changes in interest rates. The Company has the option of using short-term bankers’ acceptance 
notes to lock in rates at any time.

73

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table presents a sensitivity analysis to changes in market interest rates and their potential impact on the Company 
for the periods ended December 31, 2019, and 2018. As the sensitivity is hypothetical, it should be used with caution. The 
Company is not exposed to significant interest rate risk.

(thousands of CAD dollars) 

December 31, 2019 

December 31, 2018

+ 100 bps* 

– 100 bps 

+ 100 bps 

– 100 bps

Increase (decrease) in interest expense 
Decrease (increase) in net income before tax  
Decrease (increase) in total comprehensive income 

$ 
$ 
$ 

188 
188 
138 

$ 
$ 
$ 

(188) 
(188) 
(138) 

$ 
$ 
$ 

209 
209 
154 

$ 
$ 
$ 

(209)
(209)
(154)

* bps = basis point spread

Liquidity risk 

Liquidity risk is the risk that the Company will not be able to meet its financial obligations as they fall due. The Company’s cash 
resources are managed based on financial forecasts and anticipated cash flows. 

The following summarizes the contractual maturities for the Company’s financial liabilities at December 31, 2019:

(thousands of CAD dollars) 
Long-term debt 
Accounts payable and accrued liabilities 
Total liabilities 

Carrying 
Amount 
$  18,000 
  18,096 
$  36,096 

Contractual 
Cash Flows 
$  19,573 
  18,096 
$  37,669 

0-6 
months 
$ 
1,454 
  18,096 
$  19,550 

$ 

7-12 
months 
 1,437 
– 
$  1,437 

12+ 
months
$  16,682
–
$  16,682

Contractual cash flows for long-term debt includes principal and interest. 

Market risk

The carrying amount and fair value of the financial assets and financial liabilities are as follows:

(thousands of CAD dollars) 
Financial assets
Cash 
Short-term investments 
     GICs 
     Marketable securities 
Trade and other receivables  
Contract assets – unbilled revenue 
Financial liabilities
Accounts payable and  
  accrued liabilities  
Lease obligations1 
Long-term debt 
Provisions 
Other liabilities  

Classification 

Level 

December 31, 2019 

December 31, 2018

Carrying 
Amount 

Fair Value 

Carrying 
Amount 

Fair Value

AC  

AC 
FVTOCI 
AC 
AC 

AC 
AC 
AC 
AC 
AC 

L2 

L2 
L1 
L2 
L2 

L2 
L2 
L2 
L2 
L2 

$  23,731 

$  23,731 

$  28,651 

$  28,651

400 
75 
  12,648 
1,420 

  18,096 
  10,812 
  18,000 
468 
173 

400 
75 
  12,648 
1,420 

  18,096 

  18,000 
468 
173 

400 
48 
8,964 
636 

400
48
8,964
636

  17,118 
  12,235 
  20,000 
– 
– 

  17,118

  20,000
–
–

1  The fair value of lease obligations is not required to be disclosed.

Fair value of financial instruments

The carrying values of cash, short-term investments, trade and other receivables, contract assets – unbilled revenue, accounts 
payable and accrued liabilities approximate fair value due to their immediate or relatively short-term maturity. With long-term 
debt, ISC has amended and restated its borrowings under the Credit Facilities, which is managed with prime loans, short-term 
bankers’ acceptance, letter of credit or letter of guarantee. These borrowings will bear interest at a base rate of prime plus 
applicable margin varying between 0.45 per cent and 1.00 per cent per annum. The Company is not exposed to significant 
interest rate risk because interest bearing financial instruments are at a low level relative to total assets and equity. 

74

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The deferred share unit liability’s fair value is calculated taking into consideration the market price, expected volatility and the 
risk-free interest rate. This liability is classified as Level 2, but the risk remains low due to the materiality.

Foreign currency exchange risk

The Company operates internationally and is exposed to fluctuations in various currencies with the euro being the most 
material. Movements in foreign currencies against the Canadian dollar may impact revenue, the value of assets and liabilities 
and affect the Company’s profit and loss. 

Based on the balance of foreign net monetary assets and net assets carried on the consolidated statements of financial 
position, the impact of an increase (decrease) of 10.0 per cent in the euro relative to the Canadian dollar as at December 
31, 2019, on net monetary assets was a decrease (increase) of $386 thousand (December 31, 2018 – $23 thousand) and on 
net assets was an increase (decrease) of $1.2 million (December 31, 2018 – $0.7 million). The Company’s exposure to other 
currencies is negligible at the end of the period. 

24  Revenue 

The Company derives its revenue from the transfer of goods or services at either a point in time or over time. This is 
consistent with the revenue from third parties’ information that is disclosed for each reportable segment under IFRS 8 – 
Operating Segments (see Note 27). The following table presents our revenue disaggregated by revenue type. Sales and usage 
tax are excluded from revenue.

Segment revenue

(thousands of CAD dollars) 

Registry Operations 
     Land Registry (Land Titles Registry, Land Surveys, and Geomatics) 
     Personal Property Registry 
     Corporate Registry 
     Other 
Services 
Technology Solutions 
Corporate and other 
Total revenue 

The following table presents our revenue disaggregated by timing of revenue recognition:

Timing of revenue recognition

(thousands of CAD dollars) 

At a point in time 
  Registry Operations revenue 

  Land Registry (Land Titles Registry, Land Surveys, and Geomatics) 
  Personal Property Registry 
  Corporate Registry 

  Services revenue 
  Corporate and other 

Over time 
  Registry Operations revenue 

  Land Registry (Land Titles Registry, Land Surveys, and Geomatics) 
  Corporate Registry 
  Other 

  Technology Solutions revenue 

Total revenue 

Year Ended December 31,
2018
2019 

$  48,901 
  10,154 
  10,230 
1,114 
  51,131 
  11,416 
22 
$ 132,968 

$  50,031
  10,190
  10,038
–
  42,360
6,442
70
$  119,131 

Year Ended December 31,
2018
2019 

$  46,972 
  10,154 
9,373 
  51,131 
22 
$  117,652 

1,929 
857 
1,114 
  11,416 
$  15,316 
$ 132,968 

$  48,137
  10,190
9,198
  42,360
70
$  109,955

1,894
840
–
6,442
9,176
$ 
$  119,131 

75

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In the “Over time” category, the Land Registry and Corporate 
Registry contracts primarily result in linear revenue recognition 
over the life of the contract. Likewise, the support and 
maintenance portion of contracts related to Technology 
Solutions revenue primarily results in linear revenue 
recognition over the life of the contract. Conversely, revenue 
recognition associated with the licence and solution definition 
and implementation portion of contracts is dependent on 
milestone achievement. In 2019, the portion of Technology 
Solutions contract revenue recognized that was dependent on 
milestone achievement versus total revenue recognized was 
76.0 per cent (2018 – 55.0 per cent). At December 31, 2019, 
the Company has contracts where the milestone is either in 
progress or is expected to be satisfied in the near term. For the 
unsatisfied portion of milestone-based contracts, the Company 
expects that 73.0 per cent (2018 – 98.0 per cent) of the total 
will be recognized in the next fiscal year, with the remaining 
27.0 per cent (2018 – 2.0 per cent) recognized in the following 
fiscal year.

Service concession arrangement

The Company entered into a change order pursuant to its 
MSA with the Government of Saskatchewan to continue 
the development of its registry systems. Under the MSA, the 
Company owns the IP during the term of the MSA. 

As at December 31, 2019, the development associated with 
the change order is approximately 85 per cent complete 
and the Company has recorded an intangible asset under 
development in the amount of $1.5 million and recognized 
$1.1 million of revenue in other revenue in Registry 
Operations in 2019 related to the project. Amortization of the 
intangible asset is expected to commence in 2020 when the 
development is complete. 

25  Related Party Transactions 

Included in these consolidated financial statements are 
transactions with various Saskatchewan Crown corporations, 
ministries, agencies, boards and commissions related 
to the Company by virtue of common control by the 
Government of Saskatchewan and non-Crown corporations 
and enterprises subject to joint control and significant 
influence by the Government of Saskatchewan (collectively 
referred to as “related parties”). The Company has elected to 
take the exemption under IAS 24 – Related Party Disclosures 
which allows government-related entities to limit the 
extent of disclosures about related party transactions with 
government or other government-related entities.

Routine operating transactions with related parties are 
settled at agreed upon exchange amounts under normal 
trade terms. In addition, the Company pays provincial 
sales tax to the Saskatchewan Ministry of Finance on all its 
taxable purchases. Taxes paid are recorded as part of the 

cost of those purchases. Other amounts and transactions 
due to and from related parties and the terms of settlement 
are described separately in these consolidated financial 
statements and the notes thereto.

26   Compensation of Key Management 

Personnel

Key management personnel includes the directors, President 
and Chief Executive Officer, Chief Financial Officer, Executive 
Vice-Presidents, Vice-Presidents and President, ESC. The 
compensation of the key management team during the period 
was as follows:

(thousands of CAD dollars) 

Year Ended December 31,
2018

  2019 

Wages, salaries and short-term benefits  $  3,832 
  1,009 
Share-based compensation  
202 
Defined contribution plan 
$  5,043 
Total compensation 

$  3,811
774
205
 $  4,790

The compensation of directors and the President and 
Chief Executive Officer is determined by the Board upon 
recommendation of its Compensation Committee having 
regard to the performance of individuals and market trends.

27  Segment Information

Operating segments are identified as components of a 
company where separate discrete financial information 
is available for evaluation by the chief operating decision 
maker regarding allocation of resources and assessment of 
performance. The Company uses EBITDA and earnings before 
interest and taxes (“EBIT”) as key measures of profit for the 
purpose of assessing performance of each segment and to 
make decisions about the allocation of resources. EBITDA is 
calculated as income before depreciation and amortization, 
net finance expense, and income tax expense. EBIT is 
calculated as income after depreciation and amortization 
expense but before gain or loss on disposition of property, 
plant and equipment, net finance expense, and income tax 
expense.

Effective January 1, 2018, ISC has three reportable segments 
– Registry Operations, Services, and Technology Solutions. 
A functional summary of these three segments is: 

•  Registry Operations delivers registry services on behalf of 

governments and private sector organizations. 

•  Services delivers products and services that utilize public 
records and data to provide value to customers in the 
financial and legal sectors.

•  Technology Solutions provides the development, delivery 
and support of registry (and related) technology solutions. 

76

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
Corporate and other includes our corporate activities and shared services functions, share of profit (loss) in associate not included 
in operating segments, and eliminations of inter-segment revenue and costs. The Registry Operations and Services segments 
operate substantially in Canada. The Technology Solutions segment operates both in Canada and Ireland.

We have restated our 2018 comparative segment results for the adoption of IFRS 16 using the full retrospective method (see Note 2). 

Segment results include items directly attributable to a segment as well as those that can be allocated on a reasonable basis. 
We account for transactions between reportable segments in the same way we account for transactions with external parties; 
however, we eliminate them on consolidation. 

Revenue and EBIT

For the year ended December 31, 2019

(thousands of CAD dollars) 
Revenue from third parties 
Plus: inter–segment revenue 
Total revenue 
Expenses excluding depreciation  
  and amortization 
EBITDA 
Depreciation and amortization 
Impairment 
EBIT 
Net finance (expense) 
Income tax expense 
Net income 

Additions to non–current assets, 

Registry 
Operations 
$  70,399 
– 
$  70,399 

  (36,309) 
  34,090 
(2,039) 
(541) 
$  31,510 

Services 
$  51,131 
99 
$  51,230 

  (44,119) 
7,111 
(5,326) 
– 
1,785 

$ 

Technology 
Solutions 
$  11,416 
  12,830 
$  24,246 

  (21,965) 
2,281 
(1,729) 
– 
552 

$ 

$ 

Corporate 
and other 
22 
  (12,929) 
$  (12,907) 

Consolidated 
Total
$  132,968
–
$  132,968

8,451 
(4,456) 
(1,765) 
– 
(6,221) 

$ 

  (93,942)
  39,026
  (10,859)
(541)
$  27,626
(1,246)
(6,980)
$  19,400

including acquisitions 

$  1,460 

$  7,398 

$ 

651 

$  1,203 

$  10,712

For the year ended December 31, 2018

(thousands of CAD dollars) 
Revenue from third parties 
Plus: inter-segment revenue 
Total revenue 
Expenses excluding depreciation  
  and amortization 
Change in contingent consideration 
EBITDA  
Depreciation and amortization 
EBIT 
Net finance (expense) 
Income tax expense 
Net income 

Additions to non-current assets,  

Registry 
Operations 
$  70,259 
– 
$  70,259 

(37,868) 
– 
  32,391 
(2,070) 
$  30,321 

Services 
$  42,360 
24 
$  42,384 

(35,856) 
3,567 
  10,095 
(6,320) 
3,775 

$ 

Technology 
Solutions 
$ 
6,442 
  14,783 
$  21,225 

(20,732) 
– 
493 
(1,478) 
(985) 

$ 

Corporate 
and other 
70 
(14,807) 
(14,737) 

$ 

$ 

Consolidated 
Total
$  119,131
–
$  119,131

9,882 
– 
(4,855) 
(1,907) 
(6,762) 

$ 

(84,574)
3,567
  38,124
(11,775)
$  26,349
(773)
(6,939)
$  18,637

including acquisitions 

$ 

451 

$ 

96 

$ 

1,428 

$ 

485 

$ 

2,460

Inter-segment revenues are charged among segments at arm’s-length rates, based on rates charged to third parties. Total 
consolidated revenue is attributed to customers within Ireland and Canada. For the twelve months ended December 31, 2019, 
revenue within Ireland was $9.7 million (2018 – $5.2 million) and the remainder was in Canada. No single customer represented 
more than 10.0 per cent of the total consolidated revenue.

77

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Assets and liabilities

As at December 31, 2019 
(thousands of CAD dollars) 

Assets
  Total assets, excluding intangibles,  

    goodwill and cash 
Intangibles 

  Goodwill1 
  Cash 
Total assets 
Liabilities 

As at December 31, 2018 
(thousands of CAD dollars) 

Assets 

 Total assets, excluding intangibles,  
    goodwill and cash 
Intangibles 

  Goodwill1 
  Cash 
Total Assets 
Liabilities 

Registry 
  Operations 

  Services 

  Technology 
Solutions 

 Corporate 
 and other 

 Consolidated
Total

$ 

$ 
$ 

$ 

$ 
$ 

26,384 
3,803 
1,200 
– 
31,387 
8,848 

$  10,951 
  31,647 
  35,715 
– 
$  78,313 
$  11,013 

$ 

6,467 
4,525 
8,614 
– 
$  19,606 
$  4,171 

$  17,321 
1,221 
– 
  23,731 
$  42,273 
$  33,306 

$ 

$ 
$ 

61,123 
41,196
45,529 
23,731
171,579
57,338

Registry 
Operations 

Services 

 Technology 
  Solutions 

  Corporate 
  and other 

  Consolidated
Total

29,258 
4,054 
1,200 
– 
34,512 
9,412 

8,269 
$ 
  30,815 
  34,198 
– 
$  73,282 
$  11,354 

$ 

3,999 
5,418 
8,912 
– 
$  18,329 
8,253 
$ 

$  18,491 
417 
– 
  28,651 
$  47,559 
$  35,779 

$ 

$ 
$ 

60,017
40,704
44,310
28,651
173,682
64,798

1  In 2019, $4.6 million of goodwill was reallocated to Technology Solutions from Registry Operations for both the current and comparative periods. See Note 12 for further 

information.

Non-current assets are held in Canada and Ireland. At December 31, 2019, non-current assets held in Ireland were $8.8 million 
(December 31, 2018 – $10.0 million) while the remainder were held in Canada. 

28  Acquisitions 

On February 15, 2019, the Company through its wholly owned subsidiary ESC, acquired substantially all of the assets of Securefact 
Transaction Services, Inc. (“Securefact”), for $6.8 million by way of an asset purchase agreement. Securefact is located in Toronto, 
ON, and is engaged in the business of providing public record search and registration services. This acquisition broadens the 
Company’s portfolio of know-your-customer technology solutions and services. 

This acquisition is a business combination to which IFRS 3 – Business Combinations applies. A table outlining the net cash flow 
related to the acquisition is provided below. 

Net cash outflow related to the acquisition
(thousands of CAD dollars) 

Consideration paid in cash 
Less: cash balance acquired 
Total net cash outflow related to the acquisition 

2019

$ 

6,768
–
$  6,768

78

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The table below presents the final allocation of the net purchase price for accounting purposes which is unchanged from the 
preliminary allocation which was previously prepared.

(thousands of CAD dollars) 

Assets
  Property, plant and equipment 

Intangible assets 
Net assets acquired 

Goodwill arising on acquisition 
Total consideration allocated 
Net assets acquired 
Total goodwill arising on acquisition 

Final

$ 

23
5,228
$  5,251

6,768
5,251
$  1,517

The goodwill of $1.5 million arising on the acquisition included amounts in relation to the benefit of an increased market 
presence and competencies, related market growth, and the assembled workforce of Securefact. All of the goodwill recognized is 
expected to be deductible for income tax purposes.

The intangible assets above consist of technology of $4.1 million, customer contracts of $1.0 million and brand of $0.2 million.

Professional fees associated with the cost of the acquisition expensed during the year ended December 31, 2019, were 
$0.2 million.

The revenue and net loss of the acquiree since the acquisition date included in the consolidated statements of comprehensive 
income for 2019, were $1.5 million and $(0.4) million, respectively.

The consolidated revenue and comprehensive income for the Company and the acquiree combined for 2019, as though the 
acquisition date for the business combination occurred during the year had been as of January 1, 2019, would have been 
$133.3 million, unaudited and $18.6 million, unaudited, respectively.

Contingent consideration

As part of the AVS acquisition completed in 2017, the Company agreed to pay additional consideration contingent upon the 
realization of future business. In 2018, the Company, through its wholly owned subsidiary ESC, entered into an agreement to 
amend the AVS Share Purchase Agreement to provide for the early settlement of the AVS contingent consideration on November 
15, 2018, for an amount of $11.0 million paid in cash.

As part of the ERS acquisition completed in 2017, the Company agreed to pay up to €5.0 million in consideration contingent 
upon the retention of existing leadership and the realization of future business over a 30-month period. For accounting purposes, 
the retention portion of the contingent consideration is classified as post acquisition remuneration.

A continuity of contingent consideration related to the ERS and AVS acquisitions is presented below:

(thousands of CAD dollars) 

Balance, beginning of the period 
Remuneration expense through wages and salaries 
Accretion recognized in interest expense 
Change in AVS contingent consideration 
Early settlement of AVS contingent consideration 
Settlement of ERS contingent consideration 
Foreign exchange adjustment 
Balance, end of the period 

Current portion 
Long–term portion 

 December 31, 
2019 

December 31,
2018

$ 

$ 

$ 

$ 

2,322 
766 
8 
– 
– 
(2,937) 
(159) 
– 

– 
– 
– 

$ 

$ 

$ 

$ 

15,723
1,290
6
(3,567)
(11,000)
–
(130)
2,322

2,322
–
2,322

79

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
29  Net Change in Non-Cash Working Capital

The net change during the period comprised the following:

(thousands of CAD dollars) 

Trade and other receivables 
Prepaid expenses 
Contract assets 
Accounts payable and accrued liabilities 
Contract liabilities 
Contingent consideration 
Provisions and other liabilities 
Income taxes 
Net change in non-cash working capital 

Year Ended December 31,
2018

2019 

$ 

$ 

(3,657) 
(32) 
(321) 
867 
(1,039) 
(2,171) 
641 
(3,483) 
(9,195) 

$ 

$ 

(1,583) 
(195)
(1,414)
1,108
1,150
1,290
–
(573)
(217)

Income taxes paid, net of refunds received, for the twelve months ended December 31, 2019, totalled $9.0 million  
(2018 – $5.7 million). 

30  Commitments and Contingencies

As of December 31, 2019, the Company has commitments over the next five years as follows: 

(thousands of CAD dollars) 
2020 
2021 
2022 
2023 
2024 
Thereafter 
Total commitments 

 IT and Other 
Service 
 Agreements1 
3,415  
$ 
2,912 
2,829 
2,675 
- 
- 
$  11,831 

Master Service 
Agreement 
500 
$ 
500 
500 
500 
500 
4,500 
7,000 

$ 

Non-Lease 
Component of  
Office Leases 
1,177 
$ 
1,175 
968 
932 
951 
1,186 
6,389 

$ 

$ 

Total
5,092
4,587
4,297
4,107
1,451
5,686
$  25,220

1  Includes minimum lease commitments for low-value assets not recognized under IFRS 16.

Information technology and other service agreements

The Company has a service agreement related to Information Technology (“IT”) with Information Systems Management Canada 
Corporation, including lease commitments for computer equipment where the Company has taken the exemption for low value 
assets. Other service agreements relate to service contracts associated with corporate and shared service infrastructure.

Master Service Agreement

Pursuant to the MSA with the Government of Saskatchewan dated May 30, 2013, the Company was appointed, on an exclusive 
basis, to manage and operate the Saskatchewan Land Titles Registry, Saskatchewan Land Surveys Directory, Saskatchewan 
Personal Property Registry and Saskatchewan Corporate Registry on behalf of the Government of Saskatchewan for a 20-year 
term expiring on May 30, 2033. The MSA was amended, effective December 1, 2015, appointing ISC to continue to manage 
and operate the Common Business Identifier Program and the Business Registration Saskatchewan Program for the same term 
as the MSA. The MSA requires the Company to pay to the Government of Saskatchewan the sum of $0.5 million annually, in a 
single instalment payable on or before March 1, in each calendar year of the term commencing with an initial payment which 
was due on March 1, 2014.

Non-lease component of office leases

The Company leases all of its office space and certain office equipment. The office spaces have lease terms of between two 
and ten years, with various options to extend. The office equipment leases relate to photocopiers and have lease terms of 
three years. The Company does not have an option to purchase the leased assets at the expiry of the lease period. 

The Company separates the lease and non-lease components of office space, accounting for the lease payment commitments 
in Note 15.

80

2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2019 ISC® Annual Report  |  Notes to the Consolidated Financial Statements

Contingencies

Management’s estimate of liability for claims and legal actions that may be made by customers pursuant to the assurance provision 
and the MSA is based upon claims submitted. As at December 31, 2019, the liability was nil (December 31, 2018 – nil). 

At times, in the normal course of operations, the Company will enter into an indemnity agreement with a surety company to provide 
a surety bond required under a contract with a customer. As at December 31, 2019, the aggregate amount outstanding of the surety 
bond total was nil (December 31, 2018 – $1.7 million). 

31  Pension Expense

The total pension costs under the Company’s defined contribution plans for the year were $1.8 million (2018 – $1.7 million).

32  Subsequent Events

On March 17, 2020, the Board declared a quarterly cash dividend of $0.20 per Class A Share, payable on or before April 15, 2020, to 
shareholders of record as of March 31, 2020.

81

Board of Directors

Joel Teal 
Saskatoon, Saskatchewan 
Director since: 2013 
Chair of the Board of Directors

Karyn Brooks 
Calgary, Alberta 
Director since: 2016 
Member of the Audit Committee

Tom Christiansen 
Swift Current, Saskatchewan 
Director since: 2009 
Member of the Compensation Committee

Doug Emsley 
Regina, Saskatchewan 
Director since: 2013 
Chair of the Compensation Committee

Tony Guglielmin 
Vancouver, British Columbia 
Director since: 2013 
Chair of the Audit Committee 

Scott Musgrave 
Lloydminster, Alberta 
Director since: 2010 
Member of the Audit Committee

Iraj Pourian 
Vancouver, British Columbia 
Director since: 2016 
Member of the Governance and Nominating Committee

Laurie Powers 
Regina, Saskatchewan 
Director since: 2018 
Member of the Compensation Committee

Heather Ross 
Toronto, Ontario 
Director since: 2018 
Member of the Governance and Nominating Committee 

Dion E. Tchorzewski 
Regina, Saskatchewan 
Director since: 2013 
Chair of the Governance and Nominating Committee 

ISC Leadership

Jeff Stusek
President and Chief Executive Officer 

Laurel Garven
Vice-President, Business Strategy

Shawn B. Peters, CPA, CA
Executive Vice-President and Chief Financial Officer

Catherine McLean
Vice-President, People and Culture

Kathy E. Hillman-Weir, Q.C.
Executive Vice-President, Chief Corporate Officer,  
General Counsel and Corporate Secretary

Ken Budzak
Executive Vice-President, Registry Operations

Loren Cisyk
Executive Vice-President, Technology Solutions

Dennis White
Vice-President, Marketing and Business Development

Clare Colledge
President, ESC Corporate Services Ltd.

More information on our directors and officers can be found in our most recent Annual Information Form or Management Information 
Circular, which are available on our website at www.company.isc.ca, or through the System for Electronic Document Analysis and 
Retrieval (SEDAR) at www.sedar.com.

82

2019 ISC® Annual Report 
 
 
Corporate Information

Head Office

Ownership

Suite 300 – 10 Research Drive 
Regina, Saskatchewan  S4S 7J7  Canada

Stock Exchange Listing & Symbol

Toronto Stock Exchange: ISV

Share Capital

Authorized - the Company’s authorized share capital consists 
of an unlimited number of Class A Limited Voting Shares 
(“Class A Shares”), one Class B Golden Share (“Golden Share”) 
and an unlimited number of Preferred Shares.

Class A Limited Voting Shares

Issued and outstanding – 17,500,000 Class A Shares as at 
December 31, 2019.

The Company’s articles and the ISC Act limit ownership of  
Class A Shares, including joint ownership, to no more than 
15.0 per cent of the Class A Shares issued and outstanding.

Class B Golden Share

Issued and outstanding – 1 Class B Golden Share as at 
December 31, 2019.

The Golden Share held by the Government of Saskatchewan 
has certain voting rights with respect to the location of the  
head office and the sale of all or substantially all of the assets  
of the Company.

The Golden Share has no pre-emptive, redemption, purchase 
or conversion rights and is not eligible to receive dividends 
declared by the Company.

Preferred Shares

Issued and outstanding – Nil as at December 31, 2019.

Preferred Shares are issuable at any time and may include  
voting rights.

As at March 17, 2020, the Board and management are not 
aware of any shareholder who directly or indirectly owns or 
exercises, or directs control over, more than 10.0 per cent of 
our Class A Shares, other than:

(a)  Crown Investments Corporation of Saskatchewan which 
holds 5,425,000 Class A Shares representing 31.0 per cent 
of the issued and outstanding Class A Shares; and

(b)  CI Investments, Inc. which holds 2,392,310 Class A Shares 
representing approximately 13.7 per cent of the issued 
and outstanding Class A Shares.

Auditor

Deloitte LLP 
Suite 900 – 2103 11th Avenue 
Regina, Saskatchewan  S4P 3Z8  Canada

Transfer Agent

AST Trust Company (Canada)

For inquiries related to shares, dividends,  
changes of address:

1 (800) 387-0825 

Toll-free in North America:   
www.astfinancial.com 
inquiries@astfinancial.com

Regulatory Filings

The Company’s filings are available through the System  
for Electronic Document Analysis and Retrieval (SEDAR)  
at www.sedar.com.

Investor Contact Information

Jonathan Hackshaw 
Director, Investor Relations & Capital Markets  
Toll-free in North America:  
Outside North America:   
investor.relations@isc.ca

1 (855) 341-8363 
1 (306) 798-1137 

83

2019 ISC® Annual ReportDividends on Class A Shares

The Company has a practice of paying an annual dividend of $0.80 per Class A Share to be payable on a quarterly basis. Our 
objective is to achieve dividend growth over time while balancing our strategic business priorities.

 The payment of dividends is not guaranteed and the amount and timing of any dividends payable by the Company will be at 
the discretion of the Board and will be established based on our cash available for distribution, our financial requirements, any 
restrictions imposed by our credit facilities, the requirements of any future financings and other factors existing at the time. The 
table below shows annual dividends per Class A Share that have been declared by the Board subsequent to the initial public 
offering in 2013:

Year 

2019

Type

Quarterly

2018

Quarterly

2017

Quarterly

2016

Quarterly

2015

Quarterly

2014

Quarterly

2013

Quarterly

Ex-Dividend Date

Dec 30, 2019
Sep 27, 2019
Jun 27, 2019
Mar 28, 2019

Dec 28, 2018
Sep 28, 2018
Jun 28, 2018
Mar 28, 2018

Dec 28, 2017
Sep 28, 2017
Jun 28, 2017
Mar 29, 2017

Dec 29, 2016
Sep 28, 2016
Jun 26, 2016
Mar 27, 2016

Dec 29, 2015
Sep 28, 2015
Jun 26, 2015
Mar 27, 2015

Dec 29, 2014
Sep 26, 2014
Jun 26, 2014
Mar 27, 2014

Dec 27, 2013
Sep 26, 2013

Record Date

Dec 31, 2019
Sep 30, 2019
Jun 30, 2019
Mar 31, 2019

Dec 31, 2018
Sep 30, 2018
Jun 30, 2018
Mar 31, 2018

Dec 31, 2017
Sep 30, 2017
Jun 30, 2017
Mar 31, 2017

Dec 31, 2016
Sep 30, 2016
Jun 30, 2016
Mar 31, 2016

Dec 31, 2015
Sep 30, 2015
Jun 30, 2015
Mar 31, 2015

Dec 31, 2014
Sep 30, 2014
Jun 30, 2014
Mar 31, 2014

Dec 31, 2013
Sep 30, 2013

Payable Date

Amount

Jan 15, 2020
Oct 15, 2019
Jul 15, 2019
Apr 15, 2019

Jan 15, 2019
Oct 15, 2018
Jul 15, 2018
Apr 15, 2018

Jan 15, 2018
Oct 15, 2017
Jul 15, 2017
Apr 15, 2017

Jan 15, 2017
Oct 15, 2016
Jul 15, 2016
Apr 15, 2016

Jan 15, 2016
Oct 15, 2015
Jul 15, 2015
Apr 15, 2015

Jan 15, 2015
Oct 15, 2014
Jul 15, 2014
Apr 15, 2014

Jan 15, 2014
Oct 15, 2013

$0.20
$0.20
$0.20
$0.20

$0.20
$0.20
$0.20
$0.20

$0.20
$0.20
$0.20
$0.20

$0.20
$0.20
$0.20
$0.20

$0.20
$0.20
$0.20
$0.20

$0.20
$0.20
$0.20
$0.20

$0.20
$0.18*

*  This dividend represents a partial dividend for the period July 9, 2013 (the closing date of the Company’s Initial Public Offering on July 9, 2013) to September 30, 2013.

Dividends are eligible dividends pursuant to the Income Tax Act (Canada) as amended. An eligible dividend paid to a Canadian 
resident is entitled to the enhanced dividend tax credit. For further information on tax implications, please consult a tax advisor.

84

2019 ISC® Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-IFRS Financial Measures

This report also includes certain measures, which have not been prepared in accordance with International 
Financial Reporting Standards (IFRS), such as EBITDA, EBITDA margin, adjusted EBITDA and adjusted EBITDA 
margin. Rather, these measures are provided as additional information to complement IFRS measures. Refer 
to sections 8.5 “Financial measures and key performance indicators”; 8.8 “Non-IFRS financial measures”; 
8.9 “Non-IFRS financial measures definition”; and 2.5 “Consolidated EBITDA and Adjusted EBITDA” in ISC’s 
Management’s Discussion and Analysis for the fourth quarter and year ended December 31, 2019, included 
herein for further information, copies of which are filed on SEDAR at www.sedar.com.

Cautionary Note Regarding Forward-Looking Information

This report contains forward-looking information within the meaning of applicable Canadian securities 
legislation including, without limitation, statements related to the industries in which we operate, growth 
opportunities and our future financial position and results including expected revenue, EBITDA margin 
and EBITDA. Forward-looking information involves known and unknown risks, uncertainties and other 
factors that may cause actual results or events to differ materially from those expressed or implied by such 
forward-looking information. Important factors that could cause actual results to differ materially from 
the Company’s plans or expectations include risks relating to changes in the condition of the economy, 
including those arising from public health concerns, reliance on key customers and licences, dependence 
on key projects and clients, securing new business and fixed-price contracts, identification of viable 
growth opportunities, implementation of our growth strategy, competition and other risks detailed from 
time to time in the filings made by the Company including those detailed in ISC’s Annual Information Form 
for the year ended December 31, 2019, and ISC’s audited Consolidated Financial Statements and Notes and 
Management’s Discussion and Analysis for the fourth quarter and year ended December 31, 2019, included 
herein, copies of which are filed on SEDAR at www.sedar.com. 

The forward-looking information in this report is made as of the date hereof and, except as required under 
applicable securities laws, ISC assumes no obligation to update or revise such information to reflect new 
events or circumstances.

company.isc.ca

TSX:ISV

Information Services Corporation

300 - 10 Research Drive

Regina, Saskatchewan  S4S 7J7  Canada

1 (306) 787-8179