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Instructure

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FY2022 Annual Report · Instructure
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 UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

FORM 10-K 

 (Mark One) 
☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

For the fiscal year ended December 31, 2022
or
☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

FOR THE TRANSITION PERIOD FROM                      to                     

Commission file number 001-40647
Instructure Holdings, Inc.
(Exact name of registrant as specified in its charter)

Delaware
(State or other jurisdiction of
incorporation or organization)
6330 South 3000 East, Suite 700
Salt Lake City, UT
(Address of principal executive offices)

84-4325548
(I.R.S. Employer
Identification No.)

84121
(Zip Code)

Registrant’s telephone number, including area code: (800) 203-6755

Securities registered pursuant to Section 12(b) of the Act: 

Title of each class
Common Stock, par value $0.01 per share

Trading
Symbol(s)
INST

Name of each exchange on which registered
New York Stock Exchange

Securities registered pursuant to section 12(g) of the Act: None
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. ☐  Yes    ☒  No
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. ☐  Yes    ☒  No
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during 
the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for 
the past 90 days. ☒  Yes    ☐  No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted and posted pursuant to Rule 405 
of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). 
☒ Yes    ☐  No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging 
growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 
12b-2 of the Exchange Act.
Large accelerated filer
Non-accelerated filer

Accelerated filer
Smaller reporting company

☐  
☐

☒
☐

Emerging growth company

☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or 
revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control 
over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued 
its audit report. ☒
If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing 
reflect the correction of an error to previously issued financial statements. ☐
Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by 
any of the registrant's executive officers during the relevant recovery period pursuant to §240.10D-1(b). ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). ☐  Yes    ☒  No
The aggregate market value of the voting and non-voting common equity held by non-affiliates of the Registrant, based on the closing price of the Registrant's 
common stock on the New York Stock Exchange on June 30, 2022, the last business day of its most recently completed second fiscal quarter, was $402,700,043. 
The number of shares of Registrant’s common stock outstanding as of February 15, 2023 was 142,917,080.
DOCUMENTS INCORPORATED BY REFERENCE

The information required by Part III of this Report is incorporated by reference from the Registrant's definitive proxy statement relating to the Annual 
Meeting of Shareholders to be held in 2023 (the “2023 Proxy Statement”), to be filed with the Securities and Exchange Commission no later than 120 days 
after the end of the fiscal year covered by this Annual Report on Form 10-K.

 
 
 
 
 
 
 
Instructure Holdings, Inc.
Annual Report on Form 10-K
For the Year Ended December 31, 2022

TABLE OF CONTENTS

PART I

Business ....................................................................................................................................................................
Item 1.
Item 1A. Risk Factors ..............................................................................................................................................................
Item 1B. Unresolved Staff Comments.....................................................................................................................................
Properties ..................................................................................................................................................................
Item 2.
Legal Proceedings.....................................................................................................................................................
Item 3.
Item 4. Mine Safety Disclosures ...........................................................................................................................................

PART II

Item 5. Market for Registrant’s Common Equity, Related Stockholders Matters and Issuer Purchases of Equity 

Securities...................................................................................................................................................................
Item 6.
Reserved....................................................................................................................................................................
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations...................................
Item 7A. Quantitative and Qualitative Disclosures About Market Risk..................................................................................
Item 8.
Financial Statements and Supplementary Data ........................................................................................................
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure ..................................
Item 9.
Item 9A. Controls and Procedures ...........................................................................................................................................
Item 9B. Other Information .....................................................................................................................................................
Item 9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspection .......................................................................

PART III

Item 10. Directors, Executive Officers and Corporate Governance .......................................................................................
Item 11. Executive Compensation ..........................................................................................................................................
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters ................
Item 13. Certain Relationships and Related Transactions, and Director Independence .........................................................
Item 14. Principal Accountant Fees and Services ...................................................................................................................

PART IV

Item 15.   Exhibits and Financial Statement Schedules ............................................................................................................
Item 16. Form 10-K Summary ................................................................................................................................................
  Signatures..................................................................................................................................................................

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Basis of Presentation

Unless we state otherwise or the context otherwise requires, throughout this Annual Report on Form 10-K the following terms 

have the meanings set forth below:

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“Instructure,” the “Company,” “our company,” “we,” “us” and “our” refer (i) for Predecessor periods, to Instructure, Inc., 
where appropriate, and its consolidated subsidiaries, and (ii) for Successor periods, to Instructure Holdings, Inc. and its 
consolidated subsidiaries;

“Predecessor” refers to the periods prior to and including March 31, 2020, and “Predecessor 2020 Period” refers to the 
period from January 1, 2020 to and including March 31, 2020;

“Successor” refers to the periods from and after April 1, 2020, and “Successor 2020 Period” refers to the period from 
April 1, 2020 to December 31, 2020;

“Take-Private Transaction” refers to Thoma Bravo’s acquisition of Instructure, Inc. on March 24, 2020;

“Thoma Bravo Funds” refers to Thoma Bravo Executive Fund XIII, L.P., Thoma Bravo Fund XIII, L.P., Thoma Bravo 
Fund L.P., and the term “Thoma Bravo” refers to Thoma Bravo UGP, LLC, the ultimate general partner of the Thoma 
Bravo Funds, and, unless the context otherwise requires, its affiliated entities, including Thoma Bravo, L.P., the 
management company of the Thoma Bravo Funds; and

(i) “users” means students, teachers, administrators, observers (i.e., parents or guardians of students) and other individuals 
who use any of our solutions during a certain period of time and to whom we have assigned a systematically generated 
unique account identifier, and (ii) “contracted” means that a particular customer has entered into a written contract for a 
specified subscription period covering a specified number of users and is legally obligated to pay. The number of 
“contracted Canvas Learning Management System (“LMS”) users” refers to the number of contracted users or full-time 
equivalent contracted users (where our customers have a portion of the student population that are part-time) of our 
Canvas LMS solution that our customers have paid for during a specified period and that generate revenue for us pursuant 
to a written contract, and does not include (1) users of any other solution that we offer, or (2) other individuals (such as 
teachers, administrators and observers) affiliated with the customer or the contracted users who we permit to create 
accounts and use our solutions for free. As a result, the number of users of our solutions is greater than the number of 
contracted users. The amount of revenue we generate is impacted only by the number of contracted users and not the 
number of users who are using our solutions or have created accounts on our platform.

Instructure Holdings, Inc. was incorporated on January 14, 2020 to serve as a holding company in connection with the Take-
Private Transaction. Instructure Holdings, Inc. had no operations prior to the Take-Private Transaction. As a result of the Take-Private 
Transaction, the consolidated financial statements included elsewhere in this Annual Report on Form 10-K are presented in two 
distinct periods—the Predecessor period and the Successor period—to indicate the application of two different bases of accounting 
between the periods presented and therefore are not comparable. For accounting purposes, management has designated the 
“acquisition date” with respect to the Take-Private Transaction as March 31, 2020, as the operating results and change in financial 
position for the intervening period between March 24 and March 31, 2020 is not material.

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Special Note Regarding Forward-Looking Statements

PART I

This Annual Report on Form 10-K contains forward-looking statements within the meaning of Section 27A of the Securities Act 
of 1933, as amended (the “Securities Act”), and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). 
Forward-looking statements are based on our management’s beliefs and assumptions and on information currently available to our 
management. All statements other than statements of historical facts are “forward-looking statements” for purposes of these provisions, 
including those relating to future events or our future financial performance and financial guidance. In some cases, you can identify 
forward-looking statements by terminology such as “may,” “might,” “will,” “should,” “expect,” “plan,” “anticipate,” “project,” 
“believe,”  “estimate,”  “predict,”  “potential,”  “intend”  or  “continued,”  the  negative  of  terms  like  these  or  other  comparable 
terminology,  and  other  words  or  terms  of  similar  meaning  in  connection  with  any  discussion  of  future  operating  or  financial 
performance. These statements are only predictions. You should not place undue reliance on our forward-looking statements. These 
statements are not guarantees of future performance and are subject to future events, risks and uncertainties, many of which are beyond 
our control, or currently unknown to us. Our assumptions may turn out to be inaccurate and cause actual events or results to differ 
materially from our expectation or projections. We discuss many of these risks, uncertainties and other factors in this Annual Report on 
Form 10-K in greater detail under the heading “Item 1A—Risk Factors,” and elsewhere in this report and as may be described from 
time to time in future reports we file with the Securities and Exchange Commission (“SEC”). 

All forward-looking statements included in this Annual Report on Form 10-K are based on information available to us on the date 

hereof, and we expressly disclaim any obligation to update any such forward-looking statements, except as required by law.

Item 1. Business.

Mission and Vision 

Instructure’s  mission  is  to  elevate  student  success,  amplify  the  power  of  teachers  everywhere,  and  inspire  everyone  to  learn 
together by applying the power of simple, purposeful, and transformative software to the important challenge of educating the world's 
population.  

Overview 

From the inception of a teacher’s lesson through a student’s mastery of a concept, Instructure personalizes, simplifies, organizes, 
and automates the entire learning lifecycle through the power of technology. Our learning platform delivers the elements that leaders, 
teachers, and learners need – a next-generation LMS, robust assessment tools for learning, actionable analytics, and engaging, dynamic 
course content. Schools standardize on Instructure’s solutions as the core of their learning platform because we bring together all of the 
tools that students, teachers, parents, and administrators need to create an accessible, engaging and modern learning environment. Our 
platform  is  cloud-native,  built  on  open  technologies,  and  scalable  across  thousands  of  institutions  and  tens  of  millions  of  users 
worldwide. We are the U.S. LMS market share leader in both Higher Education and paid K-12 with 7,436 global customers, representing 
Higher Education institutions and districts and schools in more than 100 countries. We are maniacally focused on our customers and 
enhancing the teaching and learning experience. As such, we continuously innovate to grow the functionality and capabilities of our 
platform,  including  through  our  earlier  acquisitions  to  add  online  skills  portfolio  capabilities  for  Higher  Education  students  and 
assessment  and  analytics  capabilities.  More  recently,  we  acquired  Eesysoft  (rebranded  to  “Impact  by  Instructure”  subsequent  to 
acquisition, or “Impact”) to allow educators to evaluate the impact education technologies have on student engagement and outcome, 
Kimono LLC (rebranded to “Elevate Data Sync” subsequent to acquisition) to secure data syncing capabilities across applications within 
a school environment, Concentric Sky, the maker of Badgr (rebranded to “Canvas Credentials” subsequent to acquisition) to empower 
institutions to help learners navigate their personal learning journeys through stackable digital credentialing technology that allows them 
to carry proof of their academic achievements and skills development, and LearnPlatform  to empower educational organizations  to 
evaluate  and  manage  ongoing  usage  and  effectiveness  of  digital  learning  products.  Our  platform  becomes  the  invaluable  digital 
infrastructure behind our customers’ instructional workflows. 

We launched Canvas, our LMS, in 2011 and quickly saw rapid adoption in the Higher Education market as we displaced legacy 
systems with our cloud-native, open and extendable platform, and won greenfield opportunities where traditional software solutions 
were too costly or cumbersome to implement. We have grown our business over time and the COVID-19 pandemic markedly accelerated 
adoption of our learning platform as device proliferation and technology acceptance within the classroom has advanced. Our extendable 
learning platform is comprised of the following solutions:

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Canvas LMS. As the cornerstone of our platform, Canvas LMS is designed to give education customers of all sizes and at 
every level an extensive set of flexible tools to support and enhance content creation, management, and delivery of face-to-
face, blended and online instruction.

Canvas Studio. An online video platform that seamlessly integrates with Canvas LMS, which enables customers to host, 
manage, edit and deliver impactful and engaging video learning experiences.

Canvas  Catalog.  A  course  catalog  and  registration  system  that  enables  institutions  to  create  and  maintain  a  branded 
marketplace for their online course offerings.

Canvas Network. An invitation-only offering allowing institutions to host and deliver large-scale online courses, often called 
Massive Open Online Courses (“MOOCs”) to a much broader audience than just their own students.

Canvas Credentials. A digital badging solution to provide learners with portable verification of skills in stackable pathways.

Canvas  Student  Pathways.  A  solution  to  guide  students  through  customized  learning  paths  culminating  in  digital 
certifications that demonstrate proof of competency and help them gain employment.

Mastery  Assessment.  Solutions  for  assessment  management  and  content  that  include  Mastery  Connect,  a  robust  student 
Assessment Management System (“AMS”),  and Mastery View Assessments and Mastery Item Banks, which provides a 
variety of assessment content solutions and analytics to inform daily instruction in the classroom and data which measure 
student learning and preparedness for exams mandated by federal and state regulations.

Impact. Solutions designed to help institutions drive adoption of new technology tools and evaluate their impact on student 
engagement and outcomes.

Elevate  Data  Sync.  Solutions  for  synchronization  of  data,  grades,  and  rosters  between  edtech  applications  and  student 
information systems (“SIS”).

Elevate  K-12  Analytics.  A  data  and  analytics  solution  that  combines  data  from  multiple  systems  to  deliver  interactive 
visualizations and dashboards so educators can measure, manage, and improve programs and student outcomes.

Elevate Data Quality. A data-quality solution that ensures district data is accurate, complete, and up-to-date by enabling 
districts to proactively detect and quickly resolve data problems. 

Elevate Standards Alignment. Tools to empower content providers to efficiently align standards-based educational content, 
improve discoverability, and reach new education markets.

LearnPlatform.  Tools  to  empower  educational  organizations  to  evaluate,  select,  and  manage  the  ongoing  usage  and 
effectiveness of digital learning products. 

Our broad capabilities have expanded our total addressable market, provided significant upsell and cross-sell opportunities, and 
collectively form the basis of an open and extendable platform which has become a standard among many U.S. Higher Education and 
K-12 institutions, and a growing number of international institutions.

Our global customer base spans from K-12 through Higher Education and Continuing Education, giving us a prominent position 
to  accompany  learners  throughout  their  lifelong  learning  journey.  We  continue  to  deepen  our  relationships  with  Higher  Education 
customers by facilitating their strategic growth often through powering their emerging fully online and Continuing Education initiatives 
that open their doors to a new universe of non-traditional learners. We are increasingly able to sell to large districts and statewide systems 
due to the scalability, adaptability, and reliability of our platform. Our customers include State Universities of California, Florida, and 
Utah,  all  of  the  Ivy  League  universities,  international  Higher  Education  and  K-12  systems,  and  many  of  our  nation’s  largest  K-12 
systems. 

We deliver our applications through a Software-as-a-Service, or SaaS, business model. Customers can rapidly deploy our systems 
with minimal upfront implementation. They also benefit from regular software updates and 99.9% uptime. Our SaaS business model 
reduces the need for our customers to buy and support a broad range of IT infrastructure, and reduces the cost, complexity and disruptions 
associated with implementations and upgrades of on-premise software. 

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Initial Public Offering (“IPO”)

On July 26, 2021, the Company completed its IPO of 12,500,000 shares of common stock at an offering price of $20.00 per 
share. The Company received net proceeds of $234.0 million after deducting underwriting discounts and commissions. On August 19, 
2021, the underwriters partially exercised their over-allotment option and purchased an additional 1,675,000 shares of common stock 
at the offering price of $20.00 per share. The Company received additional net proceeds of $31.4 million after deducting underwriting 
discounts and commissions.

Our Platform 

Our learning platform is an open, extendable, configurable, and highly integrated set of solutions designed to meet the teaching 
and learning needs of every K-12, Higher Education and Continuing Education institution and includes the Canvas LMS, Canvas Studio, 
Canvas Catalog, Mastery Assessment, Canvas Credentials, Canvas Student Pathways, Canvas Network, Impact, Elevate Data Sync, and 
LearnPlatform. With its cloud-native offerings, open application programming interfaces (“APIs”), support of industry standards and 
accessibility, our platform streamlines digital tools and content for teachers and students, creating a simpler and more connected learning 
experience. We believe our platform offers the following key benefits: 

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Cloud-native  Architecture.  Our  cloud-native  architecture  enables  customers  to  enjoy  all  of  the  benefits  of  the  cloud, 
including rapid time to value, no maintenance, frequent updates with no downtime, and horizontal scalability across millions 
of users. The cloud allows users to access our platform at any time, from any device, affording institutions and providers 
the ability to collaborate on the use of their data, to differentiate and personalize instruction, answer critical questions about 
the efficacy of content and tools, and put teachers and students in control of their own outcomes. 

High Reliability and Uptime. Our platform regularly scales to match the daily and seasonal demand curve of students and 
teachers globally. We seamlessly scaled from overnight lows to peak periods reaching as high as 5.6 million concurrent 
users during the COVID-19 pandemic. We guarantee 99.9% uptime through service level agreements (“SLAs”), and have 
generally delivered above this level over the past five years. Our uptime has remained excellent while growing our customer 
base and usage throughout 2022. Importantly, we are able to scale up and down dynamically when there are abrupt changes 
in usage, such as immediate moves to distance learning, or changes in school hours, class schedules, and academic calendars. 

Open Source and Open Ethos. Our platform is built on open source technologies, providing customers full flexibility in 
how they use our platform, and giving them access to constant innovation with upgrades to the code base. Importantly, 
through open APIs, customers get access to massive amounts of their data, providing them the freedom and flexibility to 
use their own data for assessments, personalization, benchmarking, and engagement. 

Extendable Across Partner Ecosystem. We are the connected hub for teaching and learning. A key feature of delivering a 
platform  is  building  an  ecosystem  of  partners  connected  to  the  platform.  We  enable  third-party  software  providers  to 
integrate with our platform through a library of open APIs, allowing us to provide a more comprehensive offering through 
product integration, and for third parties to rapidly scale solutions across our customer base. We have over 750 partners, 
from some of the world’s largest technology companies to niche point solution providers, across content providers, hardware 
providers, collaboration tools, publishers, and productivity tools. 

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Native  Cloud-based  Software.  Our  cloud-based  delivery  model  enables  customers  to  rapidly  deploy  our  platform  to 
experience immediate benefit. Software updates are implemented regularly and transparently. Our single-instance, multi-
tenant architecture is designed to scale for rapid growth. Our cloud-based platform provides upfront cost savings over on-
premise solutions by reducing the need for expensive IT resources and hardware infrastructure. 

Multi-Functional  Product  Suite.  Our  platform  capabilities  span  multiple  areas  of  instruction,  including  learning, 
assessments, analytics, credentialing, and program management. By addressing multiple areas of instruction, we provide 
the  most  relevancy  in  the  classroom  to  teachers  and  students.  The  breadth  of  our  offerings  facilitates  improved  student 
outcomes, allows us to address a large and growing market, and enables us to cross-sell numerous offerings within our 
existing customer base, where customers want to buy adjacent solutions. 

Solutions  Address  All  Market  Segments.  We  serve  all  market  segments  within  education,  including  K-12,  Higher 
Education,  Continuing  Education,  and  Vocational.  By  serving  all  segments  in  the  market,  we  are  able  to  engage  with 
students throughout the education lifecycle and increase retention within our user base. This also provides us with a large 
market opportunity, with both greenfield and replacement options across U.S. and international markets. 

Continuous Innovation to Enable New Applications. Our continuous commitment to innovation leads to stronger retention 
and customer satisfaction, continued relevancy with our customer base, and the ability to respond quickly to market changes, 
such as providing increased scalability in response to the COVID-19 pandemic. We also seek to expand our platform by 
developing into adjacent markets through strategic acquisitions and partnerships.

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Our Growth Strategy 

We are pursuing the following strategies to grow our business: 

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Grow Our Customer Base. Higher Education. We expect to grow our customer base in Higher Education primarily through 
replacements  of  legacy  systems  in  North  America,  and  through  greenfield  wins  in  targeted  and  strategic  international 
regions.  As  international  penetration  of  paid  LMS  and  adjacent  systems  is  still  relatively  low,  we  expect  to  target  new 
opportunities in select regions utilizing our local sales teams, as well as channel partners.

K-12. We expect to grow our customer base in K-12 by surrounding free solutions currently in place with our scalable 
platform, monetizing demand for our breadth of capabilities, and focusing customers on the benefits of district or state-wide 
standardization.

Cross-sell  into  our  Existing  Customer  Base.  Our  broad  capabilities  spanning  learning,  assessments,  analytics,  student 
success, program management, digital courseware, credentials, and global online learning initiatives provide us a significant 
opportunity to cross-sell offerings into our existing customer base. We generally land with our LMS product and have the 
ability to cross-sell additional solutions into our LMS customer base. 

Continue to Innovate and Expand Our Platform. We will continue to innovate on our platform, expand our features and 
monetize new offerings. Key to our ability to service our customer base will be the continued strengthening of our core 
focus areas in learning management, assessment management, student success, and online learning, where we see significant 
customer demand for broad offerings. We will also continue to innovate our platform and build strengths in adjacent areas 
of learning analytics, program management, and instructional content, where we see opportunities to expand our customer 
base.

Our Learning Platform

Canvas LMS

Canvas LMS is a learning management system designed to give our K–12, Higher Education, and Continuing Education customers 
an extensive set of flexible tools to support and enhance content creation, management and delivery of face-to-face, hybrid, and online 
instruction. 

Canvas LMS enables instructors and learners to: 

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communicate through announcements, messages and conferences;

interact with content and collaborate with peers through group assignments and discussions; 

create, deliver and analyze quizzes and assignments;

perform outcomes-based assessments;

choose, manage and change courses; 

automate classroom activities, including the syllabus, attendance and calendar of course events; 

grade assignments, using SpeedGrader, and post grades online;

facilitate audio and video communications for enhanced teacher and student engagement; 

access an integrated learning object repository; 

analyze course and student data to improve learning outcomes and teaching methods; 

set personalized academic goals and track performance; 

allow access for students, teachers and parents through powerful mobile applications;

provide parental or advisor access to assignments and grades; 

find and add third-party activities and content from the Edu App Center; and 

exchange data and integrate with popular student information systems.

Canvas LMS provides access to a critical set of user and course activity data, including user and device characteristics, discrete 
page views, user engagement, individual curricula and assessments, and evaluations. Data is delivered to administrators in a format 
optimized for warehousing, performing queries, reporting, and making it easier for administrators to benchmark, customize teaching, 
and improve learning outcomes.

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Additionally, Canvas LMS supports standards-based Learning Tools Interoperability (“LTI”) integration with hundreds of third-
party publishers and software providers. Canvas LMS is even more extendable through our own API, which, combined with our partner 
ecosystem, enables our customers to build a learning and teaching environment that meets their unique organizational needs. 

Canvas Studio

Canvas Studio is an online video platform designed to enable customers to host, manage, and deliver impactful video learning 
experiences. Canvas LMS customers can seamlessly integrate Studio for a modern, streamlined, easy-to-use video learning solution that 
provides the interactivity, insights and reliability institutions need to engage their students.

 Canvas Studio enables teachers and students to:

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easily upload media and publish videos to courses that can be viewed across devices and in multiple playback formats;

experience high-quality, video playback around the world;

seamlessly create content through integrated webcam and screen capture tools;

interact directly with video content through real-time contextual commenting and quizzing;

understand exactly how students are engaging with media to help inform video strategy effectiveness;

make video content fully accessible through automatic speech recognition (“ASR”) captioning technology; and

manage and share videos between teachers and students.

Canvas Catalog 

Canvas Catalog is a white-label, course catalog and registration system that seamlessly integrates with Canvas LMS and enables 
institutions to create and maintain a branded marketplace for their online course offerings. Canvas Catalog provides a searchable course 
index, integration with online payment gateways for student registration and enrollment, custom course landing pages, collections of 
courses in specialized programs, automatically distributed certificates, and other ways to recognize completion. 

Canvas Network

Canvas Network allows invitation-only access to open online courses. Through Canvas Network, academic institutions are 
invited to offer and deliver courses over the internet to a much broader audience than just their own students. Some institutions choose 
to pursue a massive open online course (“MOOC”) format, and some choose to pursue a smaller online course format with more 
interaction. Institutions already using Canvas can easily move professional development courses onto Canvas Network, extending 
their reach and enhancing their brand.

Canvas Student Pathways

Canvas Student Pathways guides students through customized learning paths culminating in digital certifications that 

demonstrate proof of competency and can help them gain employment.

Canvas Student Pathways provides the ability to:

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guide students through self-paced learning journeys and keep students informed of their progress; 

gain a bird's-eye view into learner progression and can filter by milestone to preemptively identify learners who may be 
falling behind;

issue shareable digital badges, badge detail pages, and certifications that display skills and prove competencies with 
artifacts of learning; 

provide students with life-long ePortfolios that showcase skills, academic and co-curricular achievements; and 

use for professional development to guide educators through professional development requirements and opportunities.

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Canvas Credentials

Canvas Credentials empowers learners through their personal educational journey - whether they be transitional, non-traditional, 

career shifters and a little bit of everything in between. Canvas Credentials empowers Higher Education, K-12, Associations, 
Workforce Development, Technical Training, and Corporate companies to combine and connect badges from multiple sources into a 
meaningful pathway for learners. Motivate and engage students with visual, stackable and shareable pathways while empowering 
them to carry their skills throughout their educational journey. Utilizing EMSI data, Canvas Credentials connect students to real world 
applications of their skills and progress to visualize career outlook and salary expectations.

Canvas Credentials enables institutions to: 

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enable learners to carry their skills throughout their educational journey; 

motivate students with visual, stackable, and shareable pathways; 

enable educators to automate milestone badges, track third-party badges, apply group and individual progress tracking;

utilize EMSI data to see how students' skills are applicable to career types with career outlook and salary expectations;

recognize the achievements of an unlimited number of students;

utilize digital validation of skills through rich metadata, analytics, and verification; and

showcase proof of skills to potential employers.

Mastery Assessment

Mastery Connect. Mastery Connect is a comprehensive assessment management system that empowers K-12 schools and 
districts to measure student levels of understanding to identify opportunities for intervention, while preparing students for high-stakes 
federally-mandated exams. With our simple, elegant, and scalable assessment platform, educators can purchase high quality 
assessments or create and deliver effective benchmark exams with simple deployment workflows, leveraging data collected to guide 
instruction and enhance curricula school- or district-wide. Our customers who also use Canvas LMS can integrate Mastery Connect 
for a seamless user experience.

Mastery Connect enables schools to:

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create  online  assessments  with  rich  multimedia,  linked  course  content  and  a  variety  of  attempt,  grading,  viewing  and 
moderation settings;

automatically import user profile demographics from student information systems;

use intelligent item banks to create, manage and update items used across courses;

integrate third-party content, applications and standards-based Question and Test Interoperability importing and exporting;

link questions to Common Core or state standards to facilitate modern competency- or standards-based grading models;

deploy district-wide, device-agnostic assessments on modern, cloud-based architecture, which allows for nearly unlimited 
scale and prevents data loss; and

generate reports showing the performance and progress of entire districts, schools or individual students.

Mastery Content. The Mastery Content products are a collection of standards-based assessment materials, including Mastery 
View Predictive Assessments, the Mastery View Formative Assessments, and the Mastery Item Banks, which are delivered through 
Mastery Connect. 

Mastery assessment content offers:

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assessment item bank content;

predictive benchmark assessments; and

rigorous formative assessments.

Impact

Impact helps K-12 and Higher Education institutions improve technology adoption and evaluate the overall impact of 

educational technology on student engagement outcomes so users can focus more on teaching and learning and less on navigating new 
technologies.

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Impact enables schools to:

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use insights from dashboards and dynamic reporting for a view of usage and adoption of available edtech tools;

send customizable in-app messages to deliver key insights about optimal platform use;

deliver customized 24/7 support with issue-specific routing options and a curated help center that includes chosen guides 
and articles;

send targeted nudges, tips, and explanations that assist students, instructors and administrators in software best practices;

include messages that highlight new features, important course information, or other alerts to inform users; 

create messaging campaigns around specific usage outcomes and customized for specific roles;

collect and analyze student usage data and uncover engagement patterns in Instructure products, such as Canvas LMS and 
Mastery Connect, and third-party tools;

place prompts and usage guides anywhere within the product to lead users through suggested navigation and paths; and

take action on usage and engagement data by planting guides and custom messaging directing users in the moment.

Elevate Data Sync

Elevate Data Sync is an interoperability solution that allows edtech vendors to share learning data between K-12 and Higher 

Education applications and solve complex integration challenges simply and at scale. Elevate Data Sync supports a growing number 
of industry-standard data models and protocols and utilizes the preferred integration method for each SIS and application. 

Using Elevate Data Sync allows edtech application providers to: 

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integrate with any SIS on the market to synchronize student, staff, and learning data;

manage all integrations in a single web console;

share bi-directional data with SIS to reduce the need for users to double enter grades;

reduce development and support burden by consolidating SIS integrations; and

guarantee data stays safe with strict security and privacy policies.

Elevate Data Quality

Elevate Data Quality enables districts to proactively detect and quickly resolve data quality problems for streamlined reporting 

of complete, accurate, and timely data.

 Elevate Data Quality enables: 

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districts to reduce the time and effort expended to maintain accurate and timely data through automated tasks;

district information systems to get automated data tests against pre-defined business rules for validity, accuracy, and 
compliance;

visibility into data quality trends over time through a data quality dashboard;

receipt of error notifications that are proactively pushed to accountable staff, detailing specific data issues that need to be 
reviewed, monitored, or corrected; 

staff to receive prescriptions to guide them in addressing errors; and

users to identify any potential compliance issues or funding opportunities.

Elevate Standards Alignment

Elevate Standards Alignment is an alignment and content-tagging solution for learning companies. Powered by Academic 
Benchmarks, the largest collection of up-to-date digitized learning standards, we enable our partner solution providers to expand their 
product offerings, meet the needs of their customers, and reach new education markets.

Elevate Standards Alignment enables: 

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reduced development costs and time to market with streamlined alignment and tagging solutions, including tools to 
expand into new states and market segments; 

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efficient alignment of content and the ability to maintain those alignments over time with access to the Academic 
Benchmarks, unique identifiers, education taxonomies and metadata-including all 50 states, national standards, CTE 
Standards, ISTE® standards, CollegeBoard AP® standards, and international authorities;

use of highly accurate recommendations from machine-learning algorithms; and 

comprehensive reporting to inform content development, sales and the request for proposal (“RFP”) process.

LearnPlatform

LearnPlatform is a comprehensive edtech effectiveness system used by educators, leaders, and partners to modernize their 

learning environments and ensure academic and financial returns on their investment.

LearnPlatform allows institutions to: 

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monitor technology usage across the organization, while providing a centralized location for educators to request new 
tools and access approved applications;

analyze the operational, instructional, and financial impact of educational technology;

get visibility and contextual evidence of technology usage to inform instructional, operational, and financial decisions;

drive efficiency by simplifying processes and improving provider communications to ensure compliance and safety; and

evaluate product impact with guided rapid-cycle research.

Our Technology 

Built on a modern technology stack, our native-cloud, multi-tenant platform and applications scale to millions of users and enable 
us to leverage advancements in web design, open source technologies and security. We adhere to industry-standard best information 
security practices to protect our servers and our customers’ critical data.

We host our platform and applications on cloud infrastructure provided by Amazon Web Services (“AWS”). We use AWS basic 
building blocks such as Amazon Elastic Compute Cloud (“EC2”), Elastic Load Balancers (“ELB”, “ALB”), Simple Queue Service 
(“SQS”)  and  Simple  Storage  Service  (“S3”).  We  also  use  advanced  AWS  platform  capabilities  including  Amazon  Kinesis,  AWS 
Lambda, AWS Fargate, AWS Elastic Kubernetes Service (“EKS”), and Amazon Relational Database Services (“RDS”). Our hosting 
services provide full support, rolling release upgrades/updates, backup and disaster recovery services. Our infrastructure enables us to 
scale both horizontally and vertically in order to rapidly adjust to variances in usage at the server, database and file store level. Our 
applications run on virtualized instances in AWS data center facilities, which provide industry-standard best security practices. As of 
December 31, 2022, we used domestic AWS data center facilities in Virginia, Ohio and Oregon, and international facilities in Dublin, 
Ireland, Frankfurt, Germany, Sydney, Australia, Montreal, Canada and Singapore. We intend to expand operations into other regions 
based on market conditions. These AWS managed facilities have earned multiple certifications including, but not limited to, SOC 2 
Type II, International Organization for Standardization (“ISO”) 9001 and ISO27001.

We designed our platform for resilience and rapid recovery from component failure. We apply a wide variety of strategies to 
achieve enterprise-grade reliability and durability. We have automated procedures in place to handle coordinated changes across our 
various instances and store backups of key data stores in multiple physical locations.

Our technology stack includes multiple web and data processing applications built with AWS technology augmented with our 
own scaling and provisioning technologies to fit the unique needs of education technology use cases. We use Web 2.0 technologies like 
Ruby on Rails, Java, Node.js, and React.js, which provide users a familiar web experience. Our platform was built on underlying open 
source technologies, allowing us to take full advantage of advancements in scalability and flexibility. We utilize the Linux operating 
system, Postgres databases, and Redis data structure store. Our platform also provides an API that third-parties can use to add new 
features and functionality.

Keeping our platform secure is a primary focus of our dedicated enterprise security team due to the sensitive nature of the data 
contained  within  the  applications.  We  are  diligent  about  data  security  and  have  adopted  the  American  Institute  of  Certified  Public 
Accountants  (“AICPA”)  SOC  2  set  of  security  controls  and  ISO27001  standards  across  various  parts  of  our  learning  platform.  We 
demonstrate compliance with these controls through annual audits and web application vulnerability assessments. 

10

 
Customers 

As of December 31, 2022, we had 7,436 customers representing Higher Education institutions, Continuing Education and K-12 
districts and schools in more than 100 countries. As of December 31, 2022,Canvas is used by all Ivy League universities and we have 
customers in nearly all states. The majority of our academic customers implement Canvas widely within their institutions and across 
school districts, where applicable. We define a customer as an entity with an active subscription contract. In situations where there is a 
single contract that applies to an entity with multiple subsidiaries or divisions, universities or schools, only the entity that has contracted 
for our platform is counted as a customer. For example, a contracting school district is counted as a single customer even though the 
school district encompasses multiple schools. In 2022, no single customer represented more than 10% of our revenue.

Sales and Marketing 

We sell our platform, applications and services primarily through a direct sales force with limited channel sales in international 
markets. As of December 31, 2022, our sales and marketing organization was comprised of 304 individuals. Our sales organization 
includes  technical  sales  engineers  who  serve  as  experts  in  the  technical  aspects  of  our  platform,  applications  and  customer 
implementations. Many of our sales efforts require us to respond to request for proposals (“RFP”), particularly in the Higher Education 
space and to a lesser extent in K-12.

We engage in a variety of traditional and online marketing activities designed to provide sales lead generation and sales support 
and promote brand awareness. Our specific marketing activities for lead generation include advertising in trade publications, campaigns, 
digital advertising, including search engine optimization and search engine marketing, display search, email, and referral marketing. 
Brand  awareness  activities  include  press  relations  in  business,  human  resources,  education  publications  and  blogs,  market  specific 
advertising campaigns and speaking engagements, field events, and industry trade-shows and seminars. We also host InstructureCon, 
our annual user conference for current customers and prospects. InstructureCon 2022 was held virtually due to the remaining effects of 
the COVID-19 pandemic and more than 15,000 people attended.

Customer Success 

Although  our  platform  is  easy  to  adopt  and  use,  we  believe  strong  customer  support  and  services  are  essential  for  customer 
retention. We provide most post-sales customer support by phone or video conferencing, resulting in a more efficient and cost-effective 
business model for us and our customers. Our Customer Experience Team is global and consists of the following post-sales support and 
services: 

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Customer  Success  Management.  Most  customers  have  a  Customer  Success  Manager  or  Customer  Success  Team  that 
advocates for the customer’s needs and serves as first point of contact for questions and requests. The Customer Success 
Management Team learns about our enterprise and strategic customers’ vision and the role our platform will play, helps 
craft and execute plans to deploy and use the platform effectively, and provides regular updates throughout the customer’s 
experience with us to show them the return on their investment.

Implementation  Services.  We  believe  that  a  positive  onboarding  experience  leads  to  more  satisfied  customers,  longer 
customer relationships and greater lifetime value. Implementation includes standard training and consulting services that 
generally take between 30 and 90 days to complete, depending on customer-side preparedness, complexity and timelines. 
Regularly-scheduled, highly-structured implementation activities help customers use our platform fully and effectively from 
the start. Most interactions take place through video conferencing. 

Training Services. Also critical to customer success is our customers’ comfort level with the features and functionality of 
our  platform.  We  include  standard  training  with  every  implementation  and  offer  onsite  and  custom  training  for  a  fee. 
Training creates confidence among users that they can use our software effectively. We perform most training remotely by 
video conferencing. 

Consulting  Services.  We  offer  custom  application  development,  integrations,  content  services,  technical  and  change 
management consulting services to boost customer adoption of our applications and drive usage of features and capabilities 
that are unique to Instructure. We believe this increases brand loyalty and lifetime value. 

Instructional Design. Canvas experts with instructional design background and experience work with key stakeholders, 
local technology staff, and educators to develop and deepen the level of Canvas adoption in support of local goals and 
initiatives through exceptional course design practices. 

Support. We provide standard support services for all customers. Customers can upgrade to our premium support services, 
which include 24/7/365 coverage and a more stringent SLA. Our Tier 1 offering includes our premium support services as 
well as direct support to users by our agents. We also provide extensive user guides, online videos and a vibrant online 
community for the ongoing education and assistance of our users.

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Partner Ecosystem and Integration 

We  are  committed  to  enabling  our  customers  to  build  an  ecosystem  for  successful  learning,  assessment,  development  and 

engagement. Our open platform is central to both our technology and our strategy.

From a technological perspective, we remain focused on implementing  industry standards like 1EdTech™ Consortium's LTI, 

enabling Canvas to integrate with a broad spectrum of third-party solutions used by our customers.

Our partnership program invites third-party software, service and content providers, through a library of open APIs, to easily 
integrate with our applications and take advantage of value add services and events to enhance the partnership. This allows us to broaden 
and efficiently extend the functionality of our applications. As of December 31, 2022, we had more than 750 partners, including content 
providers, hardware providers, collaboration tools, publishers, and productivity tools.

Research and Development 

Our product, customer success, and sales and marketing teams operate cross-functionally and regularly engage with customers, 
partners  and  industry  analysts  to  understand  customer  needs  and  general  industry  trends  to  enhance  our  learning  platform,  existing 
applications and identify opportunities for new product innovations. Additionally, our research and education team analyzes user data 
and current online learning trends and collaborates with customers to inform learning platform and application development and growth 
into adjacent markets. Once improvements are identified, prioritized and resourced, the entire development organization works closely 
together to design, develop, test and launch new functionality and learning platform and application updates. We have made, and will 
continue  to  make,  significant  investments  to  strengthen  our  learning  platform  and  existing  applications,  and  expand  the  number  of 
applications  on  our  extendable  learning  platform  that  will  benefit  our  customers  and  allow  us  to  expand  into  new  markets.  As  of  
December 31, 2022, 2021, and 2020, our research and development team was comprised of approximately 438, 367 and 306 employees, 
respectively, inclusive of contractors, which represented approximately 30%, 29% and 24%, respectively, of our global employee base. 

Human Capital

We recognize that attracting, motivating and retaining passionate talent at all levels is vital to continuing our success. By improving 
employee retention and engagement, we also improve our ability to support our customers and protect the long-term interests of our 
stakeholders and stockholders. We invest in our employees through high-quality benefits and various health and wellness initiatives, 
and offer competitive compensation packages, ensuring fairness in internal compensation practices. In addition to a market competitive 
benefit package in each of our regions, we are proud to offer our employees additional benefits for mental and emotional well-being, 
focus on building a diverse culture and workforce, and promote peer and team recognition.

As  of  December  31,  2022,  we  employed  1,466  people.  We  also  engage  temporary  employees  and  consultants.  None  of  our 
employees are represented by a labor union. We have not experienced any work stoppages. We have high employee engagement and 
consider our current relationship with our employees to be good. 

Employee Learning and Development

We value our investment in growing and keeping a highly skilled and efficient workforce. In addition to permitting employees to 
seek  education  reimbursement,  we  offer  career  development  opportunities  and  work  experience  programs  that  extend  beyond  the 
physical and virtual classroom. To do this, we utilize various learning modalities, such as live virtual and in-person learning experiences, 
on-demand e-learning, self-service courses, learning communities, and coaching engagements.

The Pulse of Our Workforce

Multiple times per year, we conduct company-wide employee surveys to help understand how employees feel about working at 
Instructure and what we can do to improve their experience. Our surveys help us measure company, manager, and personal experience 
over  time.  These  surveys  are  designed  to  invite  feedback  and  actional  suggestions,  inform  decisions,  and  drive  change  across  the 
company.

Health and Well-being

Our health and well-being programs are designed to give employees a choice of flexible benefits to help them reach their personal 
goals. Our programs are tailored to help boost employee physical and mental health, create financial peace of mind, provide support for 
families, and help employees build a strong community. 

Compensation and Benefits

We offer competitive compensation to attract and retain the best people, and we help care for our people so they can focus on our 
mission. Our employees' total compensation package includes market-competitive salary, bonuses or sales incentives, and equity. We 
generally offer full-time employees equity at the time of hire and through annual equity grants because we want them to be owners in 
the company and committed to our long-term success. 

12

 
Competition 

We operate in highly competitive markets. With respect to LMS, companies such as Blackboard, D2L, Moodle, and Schoology 
have offerings that compete with certain of our products across our different end markets. With respect to adjacent areas of learning 
analytics,  program  management,  and  instructional  content,  these  markets  are  highly  fragmented  and  we  compete  with  a  number  of 
emerging point solutions. 

We believe that we are differentiated from each of these companies by the comprehensive nature of our offerings, as we represent 
a platform solution across each of the above  areas. Due to the expansive and integrative nature of our  platform, we also encounter 
situations in which we may partner with a certain company with respect to one area of focus, and compete in another area.

The principal competitive factors in our markets include the following: 

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integrated platform offering; 

features and functionality;

cloud architecture; 

implementation and adoption; 

K-20 applicability;

reliability and uptime;

customer service;

software integration and third-party publisher partnerships; 

a robust (1.7 million) user community; and 

pricing.  

We believe that we compete favorably on the basis of these factors. Our ability to remain competitive will depend to a great extent 
upon our ongoing performance in the areas of product development, partner ecosystem development and customer support. In addition, 
many  of  our  competitors  may  have  greater  name  recognition,  longer  operating  histories  and  significantly  greater  resources.  Some 
competitors may be able to devote greater resources to the development, promotion and sale of their products than we can to ours, which 
could allow them to respond more quickly than we can to changes in customer needs. We cannot assure you that our competitors will 
not offer or develop products or services that are superior to ours or achieve greater market acceptance. 

See “Risk Factors—Risks Related to Our Business and Industry” for a more comprehensive description of risks related to our 

competition.

Intellectual Property 

We rely on a combination of trade secret, copyright, and trademark laws, a variety of contractual arrangements, such as license 
agreements,  assignment  agreements,  confidentiality  and  non-disclosure  agreements,  and  confidentiality  procedures  and  technical 
measures to gain rights to and protect the intellectual property used in our business. We actively pursue registration of our trademarks, 
logos,  service  marks,  and  domain  names  in  the  United  States  and  in  other  key  jurisdictions,  but,  other  than  the  patents  acquired  in 
connection with our acquisitions, we have not, to date, applied for patent protection for any of our inventions. We are the registered 
holder of a variety of U.S. and international domain names that include the term Instructure and Canvas.

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A  substantial  portion  of  our  Canvas  application,  including  the  base  code,  uses  “open  source”  software  we  license  from  third 
parties. Open source software is made available to the general public on an “as-is” basis under the terms of a non-negotiable license. 
Open source software is generally freely accessible, usable and modifiable. Certain open source licenses, like the GNU Affero General 
Public License may require us to offer the components of our software that incorporate the open source software for no cost, make 
available source code for modifications or derivative works we create based upon incorporating or using the open source software, and 
license such modifications or derivative works under the terms of the particular open source license. We also rely on certain intellectual 
property rights that we license from third parties under proprietary licenses. Though such third-party technologies may not continue to 
be available to us on commercially reasonable terms, we believe that alternative technologies would be available to us.

To promote our open platform philosophy, we make available a substantial portion of the source code for Canvas available to the 
public on the “GitHub” platform for no charge, under the terms of the GNU Affero General Public License. We accept modifications of 
the source code for Canvas from contributors who agree to the terms of our contributor agreement. Our contributor agreement provides 
for assignment of joint ownership in the copyright to the contribution, and a license to any patent rights of the contributor. Contributors 
must also represent that it is an original work and that the contribution does not violate any third-party intellectual property right.

We control access to and use of our proprietary technology and other confidential information through the use of internal and 
external controls, including contractual protections with employees, contractors, customers, and partners, and our software is protected 
by U.S. and international copyright laws. Our policy is to require employees and independent contractors to sign agreements assigning 
to us any inventions, trade secrets, works of authorship, developments and other processes generated by them on our behalf and agreeing 
to protect our confidential information, and all of our key employees and contractors have done so. In addition, we generally enter into 
confidentiality agreements with our vendors and customers. We also control and monitor access to, and distribution of our software, 
documentation and other proprietary information. In addition, we intend to expand our international operations, and effective copyright, 
trademark, and trade secret protection may not be available to us in every country in which our software is available. 

Regulatory 

The legal environment of internet-based businesses is evolving rapidly in the United States and elsewhere. The manner in which 
existing laws and regulations are applied in this environment, and how they will relate to our business in particular, both in the United 
States and internationally, is often unclear. For example, we sometimes cannot be certain which laws will be deemed applicable to us 
given the global nature of our business, including with respect to such topics as data privacy and security, pricing, credit card fraud, 
advertising, taxation, content regulation, and intellectual property ownership and infringement. Moreover, our academic customers are 
regulated at the state and federal levels by legislatures, administrative agencies and other policymaking bodies that can directly impact 
their ability to procure and deploy technology products.

Our customers, and those with whom they communicate using our applications, upload and store customer data onto our learning 
platform. This presents legal challenges to our business and operations, such as rights of privacy or intellectual property rights related 
to the content loaded onto our learning platform. Both in the United States and internationally, we must monitor and comply with a wide 
variety of laws and regulations regarding the data stored and processed on our learning platform as well as the operation of our business. 

Data Privacy and Security Laws 

Data privacy and security with respect to the collection of personal identifiable information (“PII”) continues to be the focus of 
worldwide  legislation  and  regulation.  We  are  subject  to  data  privacy  and  security  regulation  by  regulatory  authorities  in  the  U.S. 
(including the states in which we conduct our business) and in other countries.

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In  recent  years,  there  have  been  a  number  of  well-publicized  data  breaches  involving  the  unauthorized  use  and  disclosure  of 
individuals’ PII. Many states have responded to these incidents by enacting laws requiring holders of personal information to maintain 
safeguards  and  to  take  certain  actions  in  response  to  a  data  breach,  such  as  providing  prompt  notification  of  the  breach  to  affected 
individuals  and  state  officials  or  amending  existing  laws  to  expand  compliance  obligations.  For  example,  the  California  Consumer 
Privacy Act (“CCPA”), imposes a number of privacy and security obligations on companies who process PII of California residents. 
Additionally,  the  California  Privacy  Rights  Act  (“CPRA”),  which  became  effective  in  2023,  significantly  modified  the  CCPA,  and 
imposes additional data protection obligations on companies doing business in California, resulting in further complexity. Moreover, 
Connecticut, Colorado, Virginia and Utah have each enacted comprehensive privacy laws that become effective at various times in 
2023. These and other future laws may impose limits on the collection, distribution, use and storage of student PII. Federal laws are also 
under consideration that may create additional compliance obligations and penalties. In the EU, where companies must meet specified 
privacy and security standards, the General Data Protection Regulation (“GDPR”) and data protection laws of each of the European 
Member countries require comprehensive information privacy and security protections for consumers with respect to PII collected about 
them.  The  GDPR  has  extra-territorial  reach  and  has  a  significant  impact  on  “data  controllers”  and  “data  processors”  either  with  an 
establishment in the EU, or which offer goods or services to EU data subjects or monitor EU data subjects’ behavior within the EU. The 
GDPR (as it existed on December 31, 2020) has been retained in U.K. law as the “U.K. GDPR” which applied in the U.K. from January 
1, 2021 and results in dual regimes for organizations doing business in both the EU and the U.K. The GDPR imposes restrictions on the 
transfer of PII from within the European Economic Area (“EEA”) (or U.K.) to jurisdictions outside of the EEA (or U.K.) which are 
deemed  to  offer  protection  to  PII,  such  as  the  U.S.,  unless  a  valid  transfer  mechanism  is  in  place  or  a  limited  derogation  from  the 
restriction applies. Data Protection Commissioner v Facebook Ireland Limited, Maximillian Schrems (Case C-311/18) (“Schrems II”) 
(i) invalidated one such transfer mechanism, the Privacy Shield, (ii) upheld the European Commission’s Standard Contractual Clauses 
(“SCCs”)  as  a  valid  transfer  mechanism,  but  (iii)  provided  that  compliance  with  the  SCCs  must  be  closely  monitored  and  the  data 
exporter relying on them must perform a case-by-case assessment as to whether the laws of the country of importation provide adequate 
protection for PII. The GDPR introduced significant penalties of up to the greater of 4% of worldwide turnover and €20 million for 
violations of data protection rules. We have adopted additional mechanisms to assist with ongoing GDPR compliance and continue to 
actively monitor updates in relation to the applicability of the GDPR and U.K. GDPR to our business; and our compliance with such 
legislation. We post on our website our privacy policies and practices concerning the processing, use and disclosure of PII.  

Additional legislation regarding privacy and security in the EU is expected in the form of the European Commission’s ePrivacy 
Regulation which aims to reinforce trust and security in the digital single market by updating the legal framework regarding the “right 
to a private life” for users of electronic communications. Negotiations regarding the content of the ePrivacy Regulation are still ongoing.

Through contractual obligations with our customers we sometimes agree to certain obligations related to the Family Educational 
Rights and Privacy Act (“FERPA”), which generally prohibits educational institutions that receive federal funding from disclosing PII 
from a student’s education records without the student’s consent. We are also subject to the Children's Online Privacy Protection Act 
(“COPPA”), which applies to operators of commercial websites and online services directed to U.S. children under the age of 13 that 
collect personal information from children, and to operators of general audience websites with actual knowledge that they are collecting 
information from U.S. children under the age of 13. Also, certain laws and regulations that protect the collection, use and disclosure of 
particular types of data may hinder our ability to provide services to customers and potential customers subjected to such laws.

See “Risk Factors—Risks Related to Laws and Regulations” for a more comprehensive description of risks related to data privacy.

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Copyrights 

U.S.  and  international  copyright  and  trademark  laws  protect  the  rights  of  third  parties  from  infringement  of  their  works  of 
authorship. Our customers and users can generally use our learning platform to upload and present a wide variety of content. We maintain 
an active copyright infringement policy and respond to takedown requests by third-party intellectual property right owners that might 
result from content uploaded to our learning platform. As our business expands to other countries, we must also respond to regional and 
country-specific  intellectual  property  considerations,  including  takedown  and  cease-and-desist  notices  in  foreign  languages,  and  we 
must build infrastructure to support these processes. The Data Millennium Copyright Act (“DMCA”) also applies to our business. This 
statute includes a safe harbor that is intended to reduce the liability of online service providers for hosting content provided by users that 
infringes copyrights of others. The copyright infringement policies that we have implemented for our learning platform are intended to 
satisfy the DMCA safe harbor. 

Seasonality

Our business is subject to seasonal fluctuations. A significant portion of our contracts have terms that coincide with our academic 
customers’ typical fiscal year-end of June 30. Historical experience has shown an increase in new and renewed contracts as well as 
anniversary billings, all of which immediately precede the beginning of our customers’ typical fiscal year-end.

Corporate and Available Information

We were incorporated in Delaware in September 2008. Our principal executive offices are located at 6330 South 3000 East, Suite 
700, Salt Lake City, UT 84121 and our telephone number is (800) 203-6755. Our corporate website address is www.instructure.com. 
The information contained in, or that can be accessed through, our website is not part of, and is not incorporated into, this Annual Report 
on Form 10-K.

We file electronically with the SEC our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on 
Form 8-K and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act. We make available 
on our website at www.instructure.com, free of charge, through a hyperlink on our website, copies of these reports, as soon as reasonably 
practicable after electronically filing such reports with, or furnishing them to, the SEC. In addition, the SEC maintains an internet site 
at www.sec.gov that contains reports, proxy and information statements, and other information regarding issuers that file electronically 
with the SEC.

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Item 1A. Risk Factors.

You should carefully consider the following risk factors, in addition to the other information contained in this Annual Report on Form 
10-K,  including  the  section  of  this  report  titled  “Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of 
Operations” and our financial statements and related notes. If any of the events described in the following risk factors and the risks 
described elsewhere in this Annual Report materializes, our business, operating results and financial condition could be negatively 
affected, which in turn could affect the trading value of our securities. This Annual Report on Form 10-K also contains forward-looking 
statements that involve risks and uncertainties. Our actual results could differ materially from those anticipated in the forward-looking 
statements as a result of factors that are described below and elsewhere in this report or factors that are currently unknown to us. 

Summary of Risk Factors

There are a number of risks related to our business, regulation, our indebtedness and our common stock that you should consider. 
You should carefully consider all of the information presented in this section “Risk Factors.” Some of the principal risks related to 
our business include the following:

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Risks associated with the continued economic uncertainty, including record-high inflation, supply chain challenges, labor 
shortages, high interest rates, foreign currency exchange volatility, concerns of economic slowdown or recession and 
reduced spending or suspension of investment in new or enhanced projects.

We experienced increased customer acquisitions and renewals as a result of the COVID-19 pandemic and such increases 
in customer acquisitions and renewals may not be sustained or may reverse over time or at any time.

The increased adoption and use of our platform that begun with the COVID-19 pandemic may result in interruptions, 
delays, or outages, increased customer interactions and waiting times, and increased variable costs, any of which could 
harm our business, financial condition and results of operations.

Our business could be adversely affected by the effects of health pandemics or epidemics, including the ongoing COVID-
19 pandemic.

We have a history of losses, and we do not expect to be profitable for the foreseeable future.

Our future revenues and operating results will be harmed if we are unable to acquire new customers, if our customers do 
not renew their contracts with us, or if we are unable to expand sales to our existing customers or develop new products 
that achieve market acceptance.

If the markets for our applications develop more slowly than expected, our growth may slow or stall.

If we fail to manage our growth effectively or our business does not grow as we expect, our operating results may suffer.

Acquisitions could disrupt our business and may divert management’s attention and, if unsuccessful, harm our business 
and operating results.

We face significant competition from both established and new companies, and the risk of new entrants, including 
established entrants, offering learning platforms, which may adversely affect our ability to add new customers, retain 
existing customers and grow our business.

We rely on our management team and other key employees, and the loss of one or more key employees could harm our 
business.

If we fail to maintain, enhance or protect our brand, our ability to expand our customer base will be impaired and our 
business, financial condition and results of operations may suffer.

A breach or compromise of our security measures or those we rely on could result in unauthorized access to customers’ 
data, which may materially and adversely impact our reputation, business and results of operations.

A substantial portion of the source code for Canvas is available under the terms of an open source license, and accepts 
contributions of modifications to that source code, each of which could negatively affect our ability to offer our learning 
platform or subject us to possible litigation.

Failure to protect and enforce our proprietary technology and intellectual property rights could substantially harm our 
business, operating results and financial condition.

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Our customers, domestically and internationally, are highly regulated and subject to a number of challenges and risks. Our 
failure to comply with laws and regulations applicable to us as a technology provider for Higher Education and K-12 
could adversely affect our business and results of operations, increase costs and impose constraints on the way we conduct 
our business.

We face risk if our estimates of market opportunity and forecasts of market growth prove to be inaccurate or if we need to 
change our pricing models to compete successfully.

Risks Related to Economic Events and COVID-19

Our results could be affected by continued economic uncertainty, an economic slowdown or a recession.

The current macroeconomic environment is characterized by record-high inflation, supply chain challenges, labor shortages, high 
interest rates, foreign currency exchange volatility, volatility in global capital markets and growing risk of recession. Concerns about 
the systemic impact of a potential widespread recession (in the U.S. or internationally) or geopolitical issues have lead to increased 
market volatility and diminished growth expectations in the U.S. economy and abroad, which in turn could result in reductions in IT 
spending by our existing and prospective customers, reduced enrollments, and pressure on tuition rates and collection thereof. Prolonged 
economic  slowdowns  may result in  customers delaying or  canceling  IT  projects  or  seeking  to lower  their  costs by  requesting us  to 
renegotiate existing contracts on less advantageous terms or defaulting on payments due on existing contracts or not renewing at the end 
of existing contract terms. As a result, broadening or protracted extension of an economic downturn could harm our business, revenue, 
results of operations and cash flows.

Even  though  as  of  December  31,  2022,  our  pipeline  of  new  contracts  and  cross-sell  opportunities  remained  healthy  and  state 
budgets for digital transformation projects were robust with approximately 70% of the Elementary and Secondary School Emergency 
Relief fund yet to be invested according to the Department of Education, record teacher retirements and strained capacity began slowing 
decision-making and impacted K-12 sales cycles. We have not experienced material adverse impacts to our results of operations, but 
there is no guarantee that worsening of economic conditions will not result in reduced K12 or higher education spend or a delay or 
suspension of investment in new or enhanced projects.

In addition, during 2022, the U.S. dollar strengthened against foreign currencies. The U.S dollar may continue to strengthen against 
foreign currencies as the U.S. Federal Reserve further raises the federal funds interest rate, which could further impact our reported 
expenses. Similarly, as a result of increased federal funds interest rates, the interest rate applicable to our Senior Term Loan increased 
from 3.25% as of December 31, 2021 to 6.12% as of December 31, 2022, impacting our cost of debt. These items have not had a material 
impact on our results of operations to date.

A severe or prolonged economic downturn, including a recession or depression, could impact our customer spending and as a 
result, impact our business, including our revenues and our ability to raise additional capital when needed on favorable terms or at all. 
We cannot anticipate the impact of the current economic environment on our business and any of the foregoing could materially harm 
our business. Nevertheless, if economic conditions worsen or a recession occurs, our business, operations and financial results could be 
materially adversely affected.

Our new customer acquisition and expansion and customer renewals increased as a result of the COVID-19 pandemic and such 
increases in customer acquisitions and renewals may not be sustained or may reverse over time or at any time.

We experienced significant increases in customer acquisition and expansion and customer renewals as a result of the COVID-19 
pandemic,  particularly  as  it  related  to  statewide  implementations  of  our  learning  platform.  You  should  not  rely  on  the  increase  in 
customer acquisitions and renewals experienced during the height the COVID-19 pandemic as an indication of our future performance. 
Many factors may contribute to declines in our acquisitions of customers and customer renewals in future periods, including if there is 
slowing demand for our learning platform, as a result of macroeconomic conditions or a potential recession. If our growth rate declines, 
investors’ perceptions of our business and the trading price of our common stock could be adversely affected.

The  continued  increased  use  of  our  platform  that  begun  with  the  COVID-19  pandemic  has  resulted  in  increased  customer 
interactions and wait times, and may result in interruptions, delays, or outages in our learning platform, which could result in breach 
of  our  standard  customer  agreements,  our  performance  guarantees  and  service  level  standards  thereunder;  and  will  result  in 
increased variable costs, all of which could harm our business financial condition and results of operations.

The usage and adoption of our learning platform increased as a result of the COVID-19 pandemic and customer interactions and 
wait times for our customers increased accordingly. If our customer support teams are unable to keep up with the increased demands of 
our customers, customers may experience delays or interruptions in service, which could result in the breach of our standard customer 
agreements including performance guarantees and service level standards that obligate us to provide credits in the event of a significant 
disruption in our platform.

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We rely upon AWS to operate certain aspects of our services and if our arrangement with AWS is unable to keep up with our 
increased needs for capacity, particularly in light of the increased adoption and usage of our platform that begun with the pandemic, we 
will need to adapt our arrangement with AWS to meet such increased demand. As a result of our AWS usage demands increasing, we 
experienced higher variable costs. If such higher variable costs continue to increase, they may disproportionately affect our flat fee 
arrangements and further be disproportionate to any fee increases for our services, which may harm our business, financial condition, 
and  operating  results.  As  our  customers  transitioned  back  to  the  classroom,  the  demand  for  our  network  and  data  storage  capacity, 
inclusive of third-party cloud hosting, has come down from peak pandemic levels, but remains significantly higher than pre-pandemic 
levels.

Health  pandemics  or  epidemics,  including  the  ongoing  COVID-19  pandemic  could  materially  adversely  affect  our  business  and 
prospects.

Our  business  could  be  adversely  affected  by  the  effects  of  health  pandemics  or  epidemics,  including  the  ongoing  COVID-19 
pandemic, the evolution of which continues to be uncertain. As a result of COVID-19, we incurred increased costs for our operations; 
performed our operations remotely; experienced difficulty in recruiting personnel; were subject to the risk that our suppliers, system 
integrators and channel partners could experience delays or interruptions in their ability to provide services to us or our customers; and 
were subject to the risk that the systems of third parties that we rely on for certain critical inputs to our business and learning platform, 
such as data centers and technology infrastructure, could be interrupted. A resurgence of COVID-19 or the outbreak of another health 
pandemic or epidemic could disrupt our business and could have a negative impact on our revenue, cash flows and results of operations.

Risks Related to Our Business and Industry

We have a history of losses and anticipate that we will continue to incur losses for the foreseeable future and may not achieve or 
maintain profitability in the future.

We have incurred net losses of $34.2 million, $88.7 million, $178.0 million, and $22.2 million, for the years ended December 31, 
2022, the year ended December 31, 2021, Successor 2020 Period, and Predecessor 2020 Period, respectively. We had an accumulated 
deficit  of  $300.9  million  at  December  31,  2022.  We  must  generate  and  sustain  higher  revenue  levels  in  future  periods  to  become 
profitable, and, even if we do, we may not be able to maintain or increase our profitability. We expect to continue to incur losses for the 
foreseeable future as we expend substantial financial and other resources on, among other things:

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sales  and  marketing,  including  expanding  our  direct  sales  organization  and  marketing  programs,  particularly  for  larger 
customers;

investments in our research and development team, and the development of new applications and new features for, and 
enhancements of, our existing applications;

expansion of our operations and infrastructure, both domestically and internationally; and

general administration, including legal, accounting, and other expenses related to being a public company.

These expenditures may not result in additional revenue or the growth of our business. We also expect that our revenue growth 
rate  will continue to decline over time. Accordingly, we may not be able to generate  sufficient revenue to offset our expected cost 
increases and achieve and sustain profitability. If we fail to achieve and sustain profitability, the market price of our common stock 
could decline.

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We depend on new customer acquisition and expansion and customer renewals to grow our business.

We derive, and expect to continue to derive, a substantial majority of our revenue from the sale of new subscriptions or renewals 
of subscriptions to our learning platform and applications and cross-selling additional offerings into our existing customer base. Our 
growth today is primarily driven by new subscriptions and the related services and support bookings. Our contracts typically vary in 
length between one and five years and our customers have no obligation to renew their subscriptions after the expiration of their initial 
subscription periods. Our customers may elect not to renew or may seek to renew for lower subscription amounts or for shorter contract 
lengths. Our customers may make their decision to renew based on a number of factors, including their respective resources, pricing 
changes, their adoption and utilization of our applications and services, their satisfaction with our learning platform and applications, 
procurement or budgetary decisions from legislative or other regulatory bodies, and deteriorating general economic conditions. As our 
customer base continues to grow, renewals will become an increasingly important part of our results. If our customers do not renew 
their subscriptions for our learning platform and applications, or decrease the amount they spend with us, our revenue will decline and 
our business will be harmed.

If the markets for our applications develop more slowly than we expect, our growth may slow or stall as demand for our learning 
platform reduces, and our operating results would be harmed.

The markets for learning platforms are still evolving, and we depend on continued growth of these markets. In particular, we do 
not know whether the trend of adoption of cloud applications and infrastructure we have experienced with our academic customers in 
the past will continue in the future. To date, we have derived a substantial majority of our revenue from Canvas. A critical factor for our 
continued growth is our ability to sell our learning platform to new customers in Higher Education and K-12. The adoption trend for our 
academic customers is subject to influence from federal, state and local policymakers. We will continue to incur substantial operating 
costs, particularly in sales and marketing and research and development, in attempting to develop these markets. If the market for our 
learning platform does not develop as we anticipate, or does not continue to grow, or grows more slowly than we expect, our operating 
results would be harmed.

We have also benefited from the accelerated adoption of remote learning as a result of the COVID-19 pandemic and have therefore 
experienced significant revenue growth in prior periods. You should not rely on the revenue growth of any prior quarterly or annual 
period  as  an  indication  of  our  future  performance.  The  accelerated  remote  learning  trend  has  eased  and  the  COVID-19  pandemic 
continues to taper. To the extent these trends continue to slow or reverse, our sales and profitability would be adversely affected.

We could lose customers and revenue if there are changes in the spending policies or budget priorities for government funding of 
colleges, universities, K-12 schools and other education providers.

Our customers include colleges, universities, K-12 schools and other education providers, many of which depend substantially on 
government funding. Accordingly, any general decrease, delay or change in federal, state or local funding for colleges, universities, 
schools and other education providers could cause our current and potential customers to reduce their purchases of our learning platform, 
or decide not to renew their subscriptions, any of which could cause us to lose customers and revenue. In addition, a specific reduction 
in governmental funding support for learning platform could also cause us to lose customers and revenue.

Our business may be adversely affected by changes in state educational funding, resulting from changes in legislation, both at the 
federal and state levels, changes in the state procurement process, changes in government leadership, declines in K-12 school enrollment, 
emergence of other priorities and changes in the condition of the local, state or U.S. economy. Moreover, future reductions in federal 
funding and the state and local tax bases could create an unfavorable environment, leading to budget shortfalls resulting in a decrease 
in educational funding. Any decreased funding for schools may harm our recurring and new business materially if our customers are not 
able to find and obtain alternative sources of funding.

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Interruptions or performance problems associated with our learning platform may adversely affect our business, financial 
condition and results of operations.

Our continued growth depends in part on the ability of our existing and potential customers to access our learning platform and 
its capabilities at any time and within an acceptable amount of time. We have experienced, and may in the future experience, disruptions, 
outages, and other performance problems due to a variety of factors, including infrastructure changes, introductions of new functionality, 
human  or  software  errors,  capacity  constraints  due  to  an  overwhelming  number  of  users  accessing  our  learning  platform  and  its 
capabilities  simultaneously,  denial  of  service  attacks,  or  other  security-related  incidents.  In  some  instances,  we  may  not  be  able  to 
identify the cause or causes of these performance problems within an acceptable period of time.

It may become increasingly difficult to maintain and improve our performance, especially during peak usage times and as our 
learning  platform  and  its  capabilities  become  more  complex  and  our  user  traffic  increases.  If  our  learning  and  its  capabilities  are 
unavailable or if our users are unable to access our learning platforms and its capabilities within a reasonable amount of time or at all, 
we may experience a loss of customers, lost or delayed market acceptance of our learning platform, delays in payment to us by customers, 
injury  to  our  reputation  and  brand,  legal  claims  against  us,  particularly  potential  contractual  liabilities  with  our  customers,  and  the 
diversion of our resources. In addition, to the extent that we do not effectively address capacity constraints, upgrade our systems as 
needed and continually develop our technology and network architecture to accommodate actual and anticipated changes in technology, 
our business, financial condition and results of operations may be adversely affected.

Moreover,  our  standard  customer  agreements  include  performance  guarantees  and  service  level  standards  that  obligate  us  to 
provide credits in the event of a significant disruption in our platform. To the extent that our third-party service providers experience 
outages, or to the extent we do not effectively address capacity constraints, upgrade our systems as needed, and continually develop our 
technology and network architecture to accommodate actual and anticipated changes in technology, our business and operating results 
may be adversely affected.

If we fail to manage our growth effectively or our business does not grow as we expect, or if we fail to scale our business or 
manage our expenses, our operating results may suffer.

Our growth has placed, and will continue to place, a significant strain on our operational, financial and management infrastructure. 
To manage this growth effectively, we must continue to improve our operational, financial and management systems and controls by, 
among other things:

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effectively  attracting,  training  and  integrating  new  employees,  particularly  technical  personnel  and  members  of  our 
management and sales teams;

further improving our key business systems, processes and information technology infrastructure to support our business 
needs;

enhancing  our  information  and  communication  systems  to  ensure  that  our  employees  are  well-coordinated  and  can 
effectively communicate with each other and our customers; and

improving our internal control over financial reporting and disclosure controls and procedures to ensure timely and accurate 
reporting of our operational and financial results.

If we fail to manage our expansion or implement new systems, or if we fail to implement improvements or maintain effective 
internal  controls  and  procedures,  costs  and  expenses  may  increase  more  than  expected  and  we  may  not  expand  our  customer  base, 
increase renewals, enhance existing solutions, develop new solutions, satisfy customers, respond to competitive pressures, or otherwise 
execute our business plan. If we are unable to effectively manage our growth, our operating results will be harmed.

We have expanded specific functions over time in order to scale efficiently, to improve our cost structure and help scale our 
business. Our need to scale our business has placed, and will continue to place, a significant strain on our administrative and operational 
business  processes,  infrastructure,  facilities  and  other  resources.  Our  ability  to  manage  our  operations  will  require  significant 
expenditures  and  allocation  of  valuable  management  resources  to  improve  internal  business  processes  and  systems,  including 
investments in automation. Further, we expect to continue to expand our business globally, which will require additional resources and 
controls.  If  our  operations,  infrastructure  and  business  processes  fail  to  keep  pace  with  our  business  and  customer  requirements, 
customers may experience disruptions in service or support or we may not scale the business efficiently, which could adversely affect 
our  reputation  and  adversely  affect  our  revenue.  There  is  no  guarantee  that  we  will  be  able  to  continue  to  develop  and  expand  our 
infrastructure and business processes at the pace necessary to scale the business, and our failure to do so may have an adverse effect on 
our business. If we fail to efficiently expand our engineering, operations, customer support, professional services, cloud infrastructure, 
IT and financial organizations and systems, or if we fail to implement or maintain effective internal business processes, controls and 
procedures, our costs and expenses may increase more than we planned or we may fail to execute on our learning platform roadmap or 
our business plan, any of which would likely seriously harm our business, operating results and financial condition.

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Because we generally recognize revenue from subscriptions ratably over the term of the agreement, near term changes in sales 
may not be reflected immediately in our operating results.

We offer our learning platform primarily through multi-year subscription agreements and generally recognize revenue ratably 
over the related subscription period. As a result, much of the revenue we report in each quarter is derived from agreements entered into 
during prior quarters or years. A decline in new or renewed subscriptions in any one quarter is not likely to be reflected immediately in 
our revenue results for that quarter. However, declines would negatively affect our revenue and deferred revenue balances in future 
periods, and the effect of significant downturns in sales and market acceptance of our platform and applications, and potential changes 
in our rate of renewals, may not be fully reflected in our results of operations until future periods. Our subscription model also makes it 
difficult for us to rapidly increase our total revenue and deferred revenue balance through additional sales in any period, as revenue from 
new customers is recognized over the applicable subscription term.

Acquisitions could disrupt our business and may divert management’s attention and, if unsuccessful, harm our business.

We  intend  to  expand  by  continuing  to  make  acquisitions  that  could  be  material  to  our  business.  We  have  completed  seven 
acquisitions since 2017 and our ability as an organization to successfully acquire and integrate technologies or businesses is limited. 
Acquisitions involve many risks, including the following:

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an acquisition may negatively affect our results of operations and financial condition because it may require us to incur 
charges or assume substantial debt or other liabilities, may cause adverse tax consequences or unfavorable accounting 
treatment, may expose us to claims and disputes by third parties, including intellectual property claims and disputes, or 
may not generate sufficient financial return to offset additional costs and expenses related to the acquisition;

we may encounter difficulties or unforeseen expenditures in integrating the business, technologies, products, personnel or 
operations of any company that we acquire, particularly if key personnel of the acquired company decide not to work for 
us;

an acquisition may disrupt our ongoing business, divert resources, increase our expenses and distract our management;

an acquisition may result in a delay or reduction of customer purchases for both us and the company we acquired due to 
customer uncertainty about continuity and effectiveness of service from either company;

we may encounter difficulties in successfully selling, or may be unable to sell, any acquired products;

an acquisition may involve the entry into geographic or business markets in which we have little or no prior experience or 
where competitors have stronger market positions;

challenges inherent in effectively managing an increased number of employees in diverse locations;

the potential strain on our financial and managerial controls and reporting systems and procedures;

potential known and unknown liabilities associated with an acquired company;

our use of cash to pay for acquisitions would limit other potential uses for our cash;

if we incur debt to fund such acquisitions, such debt may subject us to material restrictions on our ability to conduct our 
business and financial maintenance covenants, and materially increase our interest expense;

the risk of impairment charges related to potential write-downs of acquired assets or goodwill in future acquisitions;

to the extent that we issue a significant amount of equity or equity-linked securities in connection with future acquisitions, 
existing stockholders may be diluted and earnings per share may decrease; and

managing the varying intellectual property protection strategies and other activities of an acquired company.

We may not succeed in addressing these or other risks or any other problems encountered in connection with the integration of 

any acquired business. The inability to integrate successfully the business, technologies, products, personnel or operations of any 
acquired business, or any significant delay in achieving integration, could harm our business and operating results.

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Our ability to use net operating losses to offset future taxable income may be subject to limitations.

As  of  December  31,  2022,  we  had  approximately  $271.0  million  and  $376.0  million  of  federal  and  state  net  operating  loss 
carryforwards, respectively, available to reduce future taxable income that if unused will begin to expire in 2036 for federal purposes 
and 2022 for state tax purposes. Unused federal net operating loss carryforwards for the tax year ended December 31, 2017 and prior 
years could expire unused and be unavailable to offset future income tax liabilities. Under the Tax Cuts and Jobs Act (the “TCJA”), as 
modified by the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”), federal net operating losses incurred after 
December 31, 2017 and in future years may be carried forward indefinitely, but the deductibility of such federal net operating losses 
after 2020 is limited to 80% of current year taxable income in any given year. The CARES Act temporarily repealed the 80% taxable 
income limitation for tax years beginning before January 1, 2021; net operating loss carryforwards generated after December 31, 2017 
and carried forward to taxable years beginning after December 31, 2020 are subject to the 80% limitation. Also, under the CARES Act, 
net operating losses arising in 2018, 2019 and 2020 can be carried back 5 years. It is uncertain if and to what extent various states will 
conform to the TCJA or the CARES Act. In addition, under Section 382 of the Internal Revenue Code of 1986, as amended (the “Code”), 
and corresponding provisions of state law, if a corporation undergoes an “ownership change,” which is generally defined as a greater 
than 50% change, by value, in its equity ownership over a three-year period, the corporation’s ability to use its pre-change net operating 
loss carryforwards and other pre-change tax attributes to offset its post-change income or taxes may be limited. We may experience 
ownership changes in the future as a result of subsequent shifts in our stock ownership, some of which may be outside of our control. If 
an ownership change occurs and our ability to use our net operating loss carryforwards is materially limited, it would harm our future 
operating results by effectively increasing our future tax obligations.

Changes in our pricing models could adversely affect our revenue, gross profit and financial position.

We have in the past and expect in the future that we will need to change our pricing model or contract length from time to time. 
For example, in September 2020, we raised our subscription prices for North America. As the market for our platform and applications 
grows, as new competitors introduce new competitive applications or services, or as we enter into new international markets, we may 
be unable to attract new customers at the same price or based on the same pricing models we have historically used, or for contract 
lengths  consistent  with  our  historical  averages.  Pricing  and  contract  length  decisions  may  also  impact  the  adoption  of  our  learning 
platform and negatively impact our overall revenue. Moreover, larger organizations may demand substantial price concessions or shorter 
contract duration. As a result, in the future we may be required to reduce our prices or offer shorter contract durations, which could 
adversely affect our revenue, gross profit and financial position.

The length and unpredictability of the sales cycle for our learning platform could delay new sales and cause our revenue for any 
given quarter to fail to meet our estimates or market expectations.

The sales cycle between our initial contact with a potential customer and the signing of a subscription agreement varies. As a 
result of the variability and length of the sales cycle, we have only a limited ability to forecast the timing of sales. A delay in or failure 
to complete sales could harm our business and financial results, and could cause our financial results to vary significantly from period 
to  period.  Our  sales  cycle  varies  widely,  reflecting  differences  in  our  potential  customers’  decision-making  processes,  procurement 
requirements and budget cycles, and is subject to significant risks over which we have little or no control, including:

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customers’ budgetary constraints and priorities;

the timing of our customers’ budget cycles;

the need by some customers for lengthy evaluations that often include both their administrators and faculties; and

the length and timing of customers’ approval processes.

Potential customers typically conduct extensive and lengthy evaluations before committing to our applications and services and 

generally require us to expend substantial time, effort and money educating them as to the value of our learning platform.

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If we fail to effectively develop and expand our sales and marketing capabilities, our ability to increase our customer base and 
increase the market share of our learning platform and applications could be harmed.

In order to continue to increase the number of customers and market share of our platform and applications, we will need to 
continue to develop our sales and marketing operations, including our domestic and international sales force. We expect to continue 
dedicating significant resources to sales and marketing programs for the foreseeable future. The effectiveness of our inbound sales and 
marketing has varied over time and may vary in the future. Our business will be harmed if our efforts do not generate a correspondingly 
significant increase in revenue. We may not achieve anticipated revenue growth from expanding our sales force if we are unable to hire, 
develop and retain talented sales personnel, if our new sales personnel are unable to achieve desired productivity levels in a reasonable 
period of time or if our sales and marketing programs are not effective.

We face significant competition from both established and new companies, and the risk of new established entrants, offering 
learning platforms, which may harm our ability to gain new customers, retain existing customers and grow our business.

The learning platform market is evolving and highly competitive, particularly in the Higher Education and K-12 market. With the 
introduction  of  new  technologies  and  the  potential  entry  of  new  competitors  into  the  market,  we  expect  competition  to  persist  and 
intensify in the future, which could harm our ability to increase sales, maintain or increase renewals and maintain our prices.

We face intense competition from other software companies that develop learning platforms. With respect to LMS, companies 
such as Blackboard, D2L, Moodle, and Schoology have offerings that compete with certain of our products across our different end 
markets. We may also in the future face competition from new entrants to our market, some of whom would be able to invest massive 
resources to develop a unified platform that competes directly with ours or to acquire one or more of our competitors to compete with 
us. If existing or new companies develop or market a learning platform similar to ours, develop an entirely new software platform for 
the Higher Education and K-12 sector, acquire one of our existing competitors or form a strategic alliance with one of our competitors 
or other industry participants, our ability to compete effectively could be significantly impacted, which would have a material adverse 
effect on our business, results of operations and financial condition.

Competition  could  significantly  impede  our  ability  to  sell  or  renew  subscriptions  to  our  platform  and  applications  on  terms 
favorable  to  us. Our  current  and  potential competitors may develop and market new technologies that  render  our existing  or future 
solutions less competitive, unmarketable or obsolete. In addition, if these competitors develop platforms and applications with similar 
or superior functionality to our learning platform, we may need to decrease the prices or accept less favorable terms for our subscriptions 
in order to remain competitive. If we are unable to maintain our pricing due to competitive pressures, margins will be reduced and 
operating results will be negatively affected. 

Certain  competitors  have,  and  potential  competitors  may  have,  significantly  more  financial,  technical,  marketing  and  other 
resources than us, and may be able to devote greater resources to the development, promotion, sale and support of their applications and 
services,  have  more  extensive  customer  bases  and  broader  customer  relationships,  and  longer  operating  histories  and  greater  name 
recognition than us. As a result, these competitors may be better able to respond quickly to new technologies and to undertake more 
extensive marketing campaigns. In a few cases, these vendors may also be able to offer additional software at little or no additional cost 
by  bundling  them  with  their  existing  suite  of  applications.  To  the  extent  any  competitor  has  existing  relationships  with  potential 
customers  for  other  applications,  those  customers  may  be  unwilling  to  purchase  our  learning  platform  because  of  their  existing 
relationships with the competitor. If we are unable to compete with such companies, the demand for our platform and applications could 
be adversely affected.

Joint ventures, platform partnerships, and strategic alliances may have a material adverse effect on our business, results of 
operations and prospects.

We may enter into joint ventures, platform partnerships, and strategic alliances as part of our long-term business strategy, including 
with current and future competitors. Joint ventures, platform partnerships, strategic alliances, and other similar arrangements involve 
significant  investments  of  both  time  and  resources,  and  there  can  be  no  assurances  that  they  will  be  successful.  They  may  present 
significant challenges and risks, including that they may not advance our business strategy, we may get an unsatisfactory return on our 
investment or lose some or all of our investment, they may distract management and divert resources from our core business, they may 
expose us to unexpected liabilities, or we may choose a partner that does not cooperate as we expect them to and that fails to meet its 
obligations or that has economic, business, or legal interests or goals that are inconsistent with ours. 

Entry into certain joint ventures, platform partnerships, or strategic alliances now or in the future, particularly if entered into with 
a current and future competitor, may be subject to government regulation, including review by U.S. or foreign government entities, or 
restrict our operations. If a joint venture or similar arrangement were subject to regulatory review, such regulatory review might limit 
our ability to enter into the desired strategic alliance and thus our ability to carry out our long-term business strategy. Additionally, in 
the event we enter into an arrangement with a particular partner, we may be less likely (or unable) to work with one or more direct 
competitors of our partner with which we would have worked absent the arrangement.

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If we fail to offer high-quality professional services and support, our business and reputation may suffer.

High-quality professional services and support, including training, implementation and consulting services, are important for the 
successful marketing, sale and use of our learning platform and applications and for the renewal of existing customers. The importance 
of  high-quality  professional  services  and  support  will  increase  as  we  expand  our  business  and  pursue  new  customers.  If  we  do  not 
provide effective ongoing support, our ability to sell additional functionality and services to, or to retain, existing customers may suffer 
and our reputation with existing or potential customers may be harmed.

Our expense reduction plan may not produce the savings expected and may negatively impact our other initiatives and efforts to 
grow our business.

We are consistently exploring measures aimed at improving our profitability and maintaining flexibility in our capital resources, 
including the introduction of our expense reduction plan. For example, in 2020 we began restructuring our mix of onshore and offshore 
research and development through a variety of initiatives, including moving a portion of our development efforts to Budapest, Hungary. 
Also in 2020, we simplified our organizational design and aligned the organization with our sole focus on serving education, eliminating 
low ROI program expenses, and closing and consolidating facilities internationally and within the United States. We expect to continue 
to take measures to improve our profitability and cash flows from operating activities. However, there can be no assurance that the cost 
control measures will be successful. In addition, these and any future spending reductions, if any, may negatively impact our other 
initiatives or our efforts to grow our business, which may negatively impact our future results of operations and increase the burden on 
existing management, systems, and resources.

Our business outside the U.S. exposes us to risks associated with international operations.

In 2022, 21% of our revenue was derived from outside the United States. We opened our international headquarters in London, 
England in 2014 and have offices in Sydney, Australia, Hong Kong, Sao Paulo, Brazil, and Budapest, Hungary. Our international efforts 
strategy focuses on the United Kingdom (the “U.K.”), the Nordics, Australia, and New Zealand, and is expected to be bolstered in the 
future in growing markets such as the Benelux region, Spain, Singapore, Philippines, and Brazil. Our current international operations 
and future initiatives involve a variety of risks, including:

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more  stringent  regulations  relating  to  data  security  and  the  unauthorized  use  of,  or  access  to,  commercial  and  personal 
information, particularly in the European Union (the “EU”) and the U.K.;

technical or latency issues in delivering our platform and applications;

dependence on certain third parties, including potentially resellers with whom we do not have extensive experience;

unexpected changes in regulatory requirements, taxes or trade laws;

differing  labor  regulations,  especially  in  the  EU,  where  labor  laws  are  generally  more  advantageous  to  employees  as 
compared to the U.S., including deemed hourly wage and overtime regulations in these locations;

challenges inherent in efficiently managing an increased number of employees over large geographic distance, including 
the need to implement appropriate systems, policies, benefits and compliance programs;

difficulties in maintaining our company culture with a dispersed and distant workforce;

difficulties in managing a business in new markets with diverse cultures, languages, customs, legal systems, alternative 
dispute systems and regulatory systems;

currency exchange rate fluctuations and the resulting effect on our revenue and expenses, and the cost and risk of entering 
into hedging transactions if we choose to do so in the future;

limitations on our ability to reinvest earnings from operations in one country to fund the capital needs of our operations in 
other countries;

limited or insufficient intellectual property protection;

political instability or terrorist activities;

requirements to comply with foreign privacy and information security laws and regulations and the risks and costs of non-
compliance;

likelihood  of  potential  or  actual  violations  of  domestic  and  international  anticorruption  laws,  such  as  the  U.S.  Foreign 
Corrupt Practices Act of 1977, as amended (the “FCPA”), and the U.K. Bribery Act 2010, or of U.S. and international export 
control  and  sanctions  regulations,  which  likelihood  may  increase  with  an  increase  of  sales  or  operations  in  foreign 
jurisdictions and operations in certain industries; and

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adverse tax burdens and foreign exchange controls that could make it difficult to repatriate earnings and cash.

Our limited experience in operating our business internationally increases the risk that any potential future expansion efforts that 
we may undertake will not be successful. If we invest substantial time and resources to expand our international operations and are 
unable to do so successfully and in a timely manner, our business and operating results will be harmed.

We rely on our management team and other key employees, and the loss of one or more key employees could harm our business.

Our success and future growth depend upon the continued services of our management team and other key employees in the areas 
of engineering, marketing, sales, services and general and administrative functions. From time to time, there may be changes in our 
management team resulting from the hiring or departure of executives. We also are dependent on the continued service of our existing 
software  engineers  and  information  technology  personnel  because  of  the  complexity  of  our  learning  platform,  technologies  and 
infrastructure.

Further, we have recently experienced significant changes to our executive leadership team. In 2022, we named a new President 
and Chief Operating Officer. This type of management change has the potential to disrupt our operations due to the operational and 
administrative inefficiencies, added costs, increased likelihood of turnover, and the loss of personnel with vital institutional knowledge, 
experience and expertise, which could result in significant disruptions to our operations. In addition, changes in key leadership positions 
may temporarily affect our financial performance and results of operations as new leadership becomes familiar with our business.

We may terminate any employee’s employment at any time, with or without cause, and any employee may resign at any time, 
with or without cause. We do not maintain any “key man” insurance for any employee. The loss of one or more of our key employees 
could harm our business.

If we fail to attract and retain additional qualified personnel, we may be unable to execute our business strategy.

To execute our business strategy, we must attract and retain highly qualified personnel. In particular, we compete with many other 
companies for software developers with high levels of experience in designing, developing and managing cloud-based software, as well 
as for skilled information technology, marketing, sales and operations professionals, and we may not be successful in attracting and 
retaining  the  professionals  we  need.  In  addition,  as  remote  working  arrangements  continue  to  become  normalized,  we  anticipate 
increased  competition  in  attracting  and  retaining  the  professionals  we  need  from  companies  located  elsewhere  in  the  U.S.  and 
internationally. Companies based in Silicon Valley may offer remote working arrangements and compete for the same employees in our 
target markets. We have from time to time experienced, and we expect to continue to experience, difficulty in hiring and retaining highly 
skilled  employees  with  appropriate  qualifications  which  may,  among  other  things,  impede  our  ability  to  execute  our  software 
development and sales strategies. Many of the companies with which we compete for experienced personnel have greater resources than 
we do. In addition, in making employment decisions, particularly in the software industry, job candidates often consider the value of the 
stock options or other equity incentives they are to receive in connection with their employment. If the price of our stock declines, or 
experiences significant volatility, our ability to attract or retain qualified employees will be adversely affected. If we fail to attract new 
personnel or fail to retain and motivate our current personnel, our growth prospects could be harmed.

If we cannot maintain our company culture as we grow, we could lose the innovation, teamwork, passion and focus on execution 
that we believe contribute to our success and our business may be harmed.

We believe that a critical component to our success has been our company culture, which is based on dedication to openness, 
relationships,  equality,  ownership  and  simplicity.  We  have  invested  substantial  time  and  resources  in  building  our  team  within  this 
company culture. If we fail to preserve our culture our ability to retain and recruit personnel and to effectively focus on and pursue our 
corporate objectives could be harmed. As we grow, we may find it difficult to maintain these important aspects of our company culture. 
If we fail to maintain our company culture, our business may be harmed.

Our business is dependent upon our brand recognition and reputation, and if we fail to maintain or enhance our brand recognition 
or reputation, our business could be harmed.

We believe that maintaining and enhancing our brands and our reputation are critical to our relationships with our customers and 
to our ability to attract new customers. We also believe that our brands and reputation will be increasingly important as competition in 
our markets continues to develop. Our success in this area will depend on a wide range of factors, some of which are beyond our control, 
including the following:

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the efficacy of our marketing efforts;

our ability to continue to offer high-quality, innovative and error- and bug-free applications;

our ability to retain existing customers and obtain new customers;

our ability to maintain high customer satisfaction;

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the quality and perceived value of our applications;

our ability to successfully differentiate our applications from those of our competitors;

actions of competitors and other third parties;

our ability to provide customer support and professional services;

any misuse or perceived misuse of our applications;

positive or negative publicity;

interruptions or delays on our platform or applications;

cyber-attacks on or security breaches of our platform and applications or the platforms of certain of our subcontractors; 
and

litigation, legislative or regulatory-related developments.

If our brand promotion activities are not successful, our operating results and growth may be harmed.

Furthermore,  negative  publicity,  whether  or  not  justified,  relating  to  events  or  activities  attributed  to  us,  our  employees,  our 
partners or others associated with any of these parties, may tarnish our reputation and reduce the value of our brand. Damage to our 
reputation and loss of brand equity may reduce demand for our learning platform and have an adverse effect on our business, operating 
results and financial condition. Moreover, any attempts to rebuild our reputation and restore the value of our brands may be costly and 
time consuming, and such efforts may not ultimately be successful.

Our  billing  and  collections  processing  activities  are  complex  and  time-consuming,  and  any  delay  in  transmitting  and  collecting 
payment could have an adverse effect on our future revenue.

Billing for our learning platform is complex, time-consuming and expensive. Depending on the billing arrangement and applicable 
law, we often bill various entities within a school district, all of which may have different billing requirements. In addition, because 
many of our customers are educational institutions that provide fundamental services, it is difficult to cease service when bills are not 
paid, which limits our collection methods. These factors create increased risk in our collection efforts, including long collection cycles 
and the risk that we may never collect at all, either of which could adversely affect our business, financial condition and results of 
operations.

Risks Related to our Technology and our Intellectual Property Rights

We rely upon AWS to operate certain aspects of our service and any disruption of or interference with our use of AWS could impair 
our ability to deliver our learning platform to our customers, resulting in customer dissatisfaction, damage to our reputation, loss of 
customers and harm to our business.

AWS provides a distributed computing infrastructure platform for business operations, or what is commonly referred to as a cloud 
computing service. We have designed our learning platform, software and computer systems to use data processing, storage capabilities 
and other services provided by AWS. Currently, our cloud service infrastructure is run on AWS. Given this, we cannot easily switch 
our AWS operations to another cloud provider, so any disruption of or interference with our use of AWS would impact our operations 
and our business would be adversely impacted. AWS provides us with computing and storage capacity pursuant to an agreement that 
continues until terminated by either party. AWS may terminate the agreement without cause by providing 90 days’ prior written notice, 
and may terminate the agreement with 30 days’ prior written notice for cause, including any material default or breach of the agreement 
by us that we do not cure within the 30-day period. The agreement requires AWS to provide us their standard computing and storage 
capacity  and  related  support  in  exchange  for  timely  payment  by  us.  If  any  of  our  arrangements  with  AWS  is  terminated,  we  could 
experience interruptions in our learning platform as well as delays and additional expenses in arranging new facilities and services.

Additionally, if our arrangement with AWS is unable to keep up with our increased needs for capacity, customers may experience 
delays or interruptions in their use of our learning platform. We plan to continue adapting our arrangement with AWS to meet increased 
demand, but we may be unable to do so in a timely manner. As our AWS usage demands increase, we will experience higher variable 
costs and such higher variable costs may disproportionately affect our flat fee arrangements and further be disproportionate to any fee 
increases for our services, which may harm our business, financial condition, and operating results. We utilize third-party data center 
hosting facilities operated by AWS, located in various sites within the states of Virginia, Ohio and Oregon. For international customers, 
we utilize third-party data center hosting facilities operated by AWS located in Dublin, Ireland, Frankfurt, Germany, Sydney, Australia, 
Montreal, Canada and Singapore.

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Our operations depend, in part, on AWS’s abilities to protect these facilities against damage or interruption from natural disasters, 
power or telecommunications failures, criminal acts and similar events.  Despite precautions taken at our data centers, the occurrence of 
spikes in usage volume, a natural disaster, an act of terrorism, vandalism or sabotage, a decision to close a facility without adequate 
notice, or other unanticipated problems at a facility could result in lengthy interruptions in the availability of our platform. Even with 
current and planned disaster recovery arrangements, our business could be harmed. Also, in the event of damage or interruption, our 
insurance policies may not adequately compensate us for any losses that we may incur. These factors in turn could further reduce our 
revenue, subject us to liability and cause us to issue credits or cause customers to fail to renew their subscriptions, any of which could 
harm our business or negatively impact our brand.

If we fail to adapt and respond effectively to rapidly changing technology, evolving industry standards and changing customer needs 
or requirements, our learning platform may become less competitive.

Our future success depends on our ability to adapt and enhance our learning platform. To attract new customers and increase 
revenue from existing customers, we need to continue to enhance and improve our application offerings, features and enhancements to 
meet customer needs at prices that our customers are willing to pay. Such efforts will require adding new functionality and responding 
to technological advancements, which will increase our research and development costs. If we are unable to develop applications that 
address customers’ needs, or enhance and improve our platform in a timely manner, we may not be able to maintain or increase market 
acceptance of our learning platform. Further, our competitors may expend a considerably greater amount of funds on their research and 
development  programs,  and  those  that  do  not  may  be  acquired  by  larger  companies  that  would  allocate  greater  resources  to  our 
competitors’  research  and  development  programs.  If  we  fail  to  maintain  adequate  research  and  development  resources  or  compete 
effectively with the research and development programs of our competitors our business could be harmed. Our ability to grow is also 
subject to the risk of future disruptive technologies. Access and use of our platform and applications is provided via the internet, which, 
itself, was disruptive to the previous enterprise software model. If new technologies emerge that are able to deliver learning platforms 
and related applications at lower prices, more efficiently, more conveniently or more securely, such technologies could adversely affect 
our ability to compete.

If we do not maintain the compatibility of our learning platform with third-party applications that our customers use in their schools 
or businesses, our revenue will decline.

A significant percentage of our customers choose to integrate our applications and platform with certain capabilities of third-party 
publishers  and  software  providers  using  APIs.  The  functionality  and  popularity  of  our  platform  depends,  in  part,  on  our  ability  to 
integrate our platform with third-party applications and software. Third-party providers of applications may change the features of their 
applications and software, restrict our access to their applications and software or alter the terms governing the use of their applications 
and software and access to those applications and software in an adverse manner. Such changes could functionally limit or terminate 
our ability to use these third-party applications and software in conjunction with our learning platform, which could negatively impact 
our offerings and harm our business. If we fail to integrate our platform with new third-party applications and software that our customers 
utilize, we may not be able to offer the functionality that our customers need, which would negatively impact our ability to generate 
revenue and adversely impact our business.

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If our network or computer systems are breached or unauthorized access to customer or other data is reported to have occurred or 
information is otherwise actually obtained, our platform and applications may be perceived as insecure and we may lose existing 
customers or fail to attract new customers, our reputation may be damaged and we may incur significant liabilities.

Use  of  our  learning  platform  involves  the  storage,  transmission  and  processing  of  our  customers’  data,  including  personal  or 
identifying information regarding their students or employees. Our systems that house this data are potentially vulnerable to security 
breaches from inadvertent or intentional actions by our employees, contractors, consultants, business partners, and/or other third parties, 
or from cyber-attacks by malicious third parties (including the deployment of harmful malware, ransomware, denial-of-service attacks, 
social engineering and other means to affect service reliability and threaten the confidentiality, integrity and availability of information), 
which may compromise our system infrastructure or lead to the loss, destruction, alteration or dissemination of, or damage to, our data. 
For  example,  due  to  the  COVID-19  pandemic,  substantially  all  of  our  employees  are  working  remotely.  As  a  result,  we  may  have 
increased cyber security and data security risks, due to increased use of home Wi-Fi networks and virtual private networks, as well as 
increased  disbursement  of  physical  machines.  Cyber-attacks  and  other  accidental  or  malicious  internet-based  activities  continue  to 
increase generally, and cloud-based platform providers of software and services have been targeted by bad actors. If any unauthorized 
access to or security breaches of our platform or applications, or those of our service providers, occurs, or is believed to have occurred, 
such an event or perceived event could result in the loss of or unauthorized processing of data, loss of intellectual property or trade 
secrets,  loss  of  business,  severe  reputational  or  brand  damage  adversely  affecting  customer  or  investor  confidence,  regulatory 
investigations  and  orders,  litigation,  indemnity  obligations,  damages  for  contract  breach,  penalties  for  violation  of  applicable  laws, 
regulations, or contractual obligations, and significant costs for remediation that may include liability for stolen assets or information 
and  repair  of  system  damage  that  may  have  been  caused,  incentives  offered  to  customers  or  other  business  partners  in  an  effort  to 
maintain business relationships after a breach, and other liabilities. Additionally, any such event or perceived event could impact our 
reputation, harm customer confidence, hurt our sales and expansion into existing and new markets, or cause us to lose existing customers. 
Additionally, actual, potential or anticipated attacks may cause us to incur increasing costs, including costs to deploy additional personnel 
and protection technologies, train employees and engage third-party experts and consultants. Moreover, failure to maintain effective 
internal accounting controls related to data security breaches and cybersecurity in general could impact our ability to produce timely 
and accurate financial statements and could subject us to regulatory scrutiny.

In addition, if customers believe that our platform and applications do not provide adequate security for the storage of personal or 
other  sensitive  or  confidential  information  or  the  transmission  of  such  information  over  the  internet,  our  business  will  be  harmed. 
Customers’  concerns  about  security  or  privacy  may  deter  them  from  using  our  platform  and  applications  for  activities  that  involve 
personal or other sensitive or confidential information.

Although we maintain liability insurance for liabilities incurred as a result of some security and privacy incidents and damages, 
we cannot be certain that our coverage will be adequate for liabilities actually incurred or that insurance will continue to be available to 
us on economically reasonable terms, or at all. 

Additionally, cybersecurity has become a top priority for regulators around the world, and every state in the U.S. and most other 
countries have laws in place requiring companies to notify users if there is a security breach that compromises certain categories of their 
PII. In the U.S., the SEC has proposed rules for mandatory disclosure of cybersecurity incidents suffered by public companies, as well 
as cybersecurity governance and risk management. Any failure or perceived failure by us to comply with these laws may subject us to 
significant regulatory fines and private litigation, any of which could harm our business. 

Because data security is a critical competitive factor in our industry, we make public statements in our privacy policies describing 
the security of our learning platform. Should any of these statements be untrue, become untrue, or be perceived to be untrue, even if 
through  circumstances  beyond  our  reasonable  control,  we  may  face  claims,  including  claims  of  unfair  or  deceptive  trade  practices, 
brought by the U.S. Federal Trade Commission (the “FTC”), federal, state, local, or foreign regulators, and private litigants.

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Our use of open source software could impose limitations on our ability to commercialize our learning platform or subject us to 
possible litigation.

Our applications, in particular a substantial portion of Canvas, use open source software that we, in some cases, have obtained 
from third parties. Open source software is generally freely accessible, usable and modifiable, and is made available to the general public 
on an “as-is” basis under the terms of a non-negotiable license. The open source software used in our applications may contain real or 
perceived  defects  or  security  vulnerabilities  which  could  adversely  affect  our  reputation  or  subject  us  to  claims  or  disputes  if  our 
customers are specifically targeted by attackers exploiting such vulnerabilities in our applications. Use and distribution of open source 
software may entail greater risks than use of third-party commercial software. Open source software licensors generally do not provide 
warranties or other contractual protections regarding infringement, misappropriation or other violation claims or the quality of the code. 
In addition, certain open source licenses, like the GNU Affero General Public License (the “AGPL”), may require us to offer for no cost 
the components of our software that incorporate the open source software, to make available source code for modifications or derivative 
works we create based upon incorporating or using the open source software, or to license our modifications or derivative works under 
the terms of the particular open source license. If we are required, under the terms of an open source license, to release the source code 
of our proprietary software to the public, our competitors could create similar applications with lower development effort and time, 
which ultimately could result in a loss of sales for us.

We  may  also  face  claims  alleging  noncompliance  with  open  source  license  terms  or  infringement  or  misappropriation  of 
proprietary software. These claims could result in litigation, require us to purchase a costly license or require us to devote additional 
research and development resources to change our software, any of which would have a negative effect on our business and operating 
results,  including  being  enjoined  from  the  offering  of  the  components  of  our  software  that  contained  the  open  source  software.  In 
addition, if the license terms for open source software that we use change, and we cannot continue to use the version of such software 
that we had been using, we may be forced to re-engineer our applications, incur additional costs, or discontinue the sale of applications 
or services if re-engineering could not be accomplished on a timely basis, or make generally available, in source code form, all or a 
portion of our proprietary source code, any of which could materially and adversely affect our business and operating results.

We could also be subject to suits by parties claiming ownership of what we believe to be open source software. Litigation could 
be costly for us to defend, have a negative effect on our operating results and financial condition and require us to devote additional 
research  and  development  resources  to  change  our  applications.  Although  we  monitor  our  use  of  open  source  software  to  avoid 
subjecting our applications to unintended conditions, few courts have interpreted open source licenses, and there is a risk that these 
licenses could be construed in a way that could impose unanticipated conditions or restrictions on our ability to commercialize our 
applications. We cannot guarantee that we have incorporated open source software in our proprietary software in a manner that will not 
subject us to liability, or in a manner that is consistent with our current policies and procedures, and we may inadvertently use open 
source  software  in  a  manner  that  we  do  not  intend  or  that  could  expose  us  to  claims  for  breach  of  contract  or  intellectual  property 
infringement, misappropriation or other violation.

We  make  a  substantial  portion  of  the  source  code  for  Canvas  available  under  the  terms  of  an  open  source  license,  and  accept 
contributions  of  modifications  to  that  source  code,  each  of  which  could  negatively  affect  our  ability  to  offer  our  platform  and 
applications or subject us to possible litigation.

To promote our open platform philosophy, we make a substantial portion of the source code for Canvas available to the public on 
the “GitHub” platform for no charge, under the terms of the AGPL. An individual or entity with the appropriate technical and human 
resources may choose to use this open source version of Canvas to try to self-host the platform to avoid paying any fees to us. In addition, 
some individuals or entities may try to use the open source version of Canvas for commercial purposes and directly compete with us for 
customers. We are aware of a few entities that currently self-host the platform and are aware of some entities that are currently selling 
hosting and support services. If more customers decide to self-host or other entities use the base code to compete with us, we may 
experience lower revenue and our business may be harmed.

We accept modifications of the source code for Canvas from contributors who agree to the terms of our contributor agreement. 
Our contributor agreement provides for assignment of joint ownership in the copyright to the contribution, and a license to any patent 
rights of the contributor. Contributors must also represent that it is an original work and that the contribution does not violate any third-
party intellectual property right. However, we cannot ensure that any of these contributions is free of all third-party rights and claims of 
intellectual  property infringement  or misappropriation.  By incorporating  any contribution  into our  code  base, we  may  be subject to 
intellectual property infringement or misappropriation claims, which as discussed elsewhere, are costly to defend and could require 
costly re-writing of our code base or licensing of replacement third-party solutions. Third-party alternatives may not be available to us 
on commercially reasonable terms.

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We are dependent on the continued availability of the internet and third-party computer and communications systems.

Our ability to provide our platform and applications to our customers depends on our ability to communicate with our customers 
through the public internet and third-party computer and communications systems. A severe disruption of one or more of these systems 
could impair our ability to process information, which could impede our ability to provide services to our customers, harm our reputation, 
subject us to financial penalties and liability under our SLAs, result in a loss of customers and harm our business and operating results.

Real or perceived errors, failures, or bugs in our learning platform could adversely affect our operating results and growth prospects.

We push updates to our platform on a frequent basis. Despite testing by us, errors, failures, bugs or defects may not be found in 
our platform or applications until after they are deployed to our customers. We have discovered and expect we will continue to discover 
software errors, failures, bugs or defects in our platform or applications and anticipate that certain of these errors, failures, bugs or 
defects will only be discovered and remediated after deployment to customers. Real or perceived errors, failures, bugs or defects in our 
platform and applications could result in negative publicity, loss of or delay in market acceptance of our platform and applications, loss 
of competitive position, or claims by customers for losses sustained by them. In such an event, we may be required, or may choose, for 
customer relations or other reasons, to expend significant additional resources in order to help correct the problem.

We implement bug fixes and upgrades as part of our regular system maintenance, which may lead to system downtime. Even if 
we are able to implement the bug fixes and upgrades in a timely manner, any history of defects or inaccuracies in the data we collect for 
our customers, or the loss, damage or inadvertent release of confidential data could cause our reputation to be harmed, and customers 
may elect not to purchase or renew their agreements with us or we may incur increased insurance costs. The costs associated with any 
material defects or errors in our software or other performance problems may be substantial and could harm our operating results.

Because many of our customers use our applications to store and retrieve critical information, we may be subject to liability claims 
if our applications do not work properly. We cannot be certain that the limitations of liability set forth in our licenses and agreements 
would be enforceable or would otherwise protect us from liability for damages. A material liability claim against us, regardless of its 
merit or its outcome, could result in substantial costs, significantly harm our business reputation and divert management’s attention from 
our operations.

Third-party claims that we are infringing the intellectual property rights of others, whether successful or not, could subject us to 
costly and time-consuming litigation or require us to purchase expensive licenses, and our business could be harmed.

The software industry is characterized by the existence of a large number of patents, copyrights, trademarks, trade secrets and 
other intellectual property rights. Companies in the software industry must often defend against litigation claims based on allegations of 
infringement  or  other  violations  of  intellectual  property  rights.  Third  parties,  including  our  competitors,  may  own  patents  or  other 
intellectual property rights that cover aspects of our technology or business methods and may assert patent or other intellectual property 
rights within the industry. Moreover, in recent years, individuals and groups that are non-practicing entities, commonly referred to as 
“patent trolls,” have purchased patents and other intellectual property assets for the purpose of making claims of infringement in order 
to extract settlements. From time to time, we may receive threatening letters, notices or “invitations to license,” or may be the subject 
of claims that our learning platform or services and underlying technology infringe or violate the intellectual property rights of others. 
Responding to such claims, regardless of their merit, can be time consuming, costly to defend in litigation, divert management’s attention 
and resources, damage our reputation and brand and cause us to incur significant expenses. Our technologies may not be able to withstand 
any  third-party  claims  against  their  use.  Claims  of  intellectual  property  infringement  or  violation  might  require  us  to  stop  using 
technology found to be in violation of a third-party’s rights, redesign our application, which could require significant effort and expense, 
and cause delays of releases, enter into costly settlement or license agreements or pay costly damage awards, or face a temporary or 
permanent  injunction  prohibiting  us  from  marketing  or  selling  our  learning  platform.  If  we  cannot  or  do  not  license  the  infringed 
technology on reasonable terms or at all, or substitute similar technology from another source, we could be forced to limit or stop selling 
our learning platform, we may not be able to meet our obligations to customers under our customer contracts, our revenue and operating 
results could be adversely impacted, and we may be unable to compete effectively. Additionally, our customers may not purchase our 
applications if they are concerned that such applications may infringe or violate third-party intellectual property rights. The occurrence 
of any of these events may harm our business.

In our subscription agreements with our customers, we generally agree to indemnify our customers against any losses or costs 
incurred in connection with claims by a third party alleging that the customer’s use of our learning platform or services infringes the 
intellectual  property  rights  of  the  third  party.  Our  customers  who  are  accused  of  intellectual  property  infringement  may  seek 
indemnification from us. If any claim is successful, or if we are required to indemnify or defend our customers from any of these or 
other claims, these matters could be disruptive to our business and management and result in additional legal expenses.

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The success of our business depends in part on our ability to protect and enforce our intellectual property and proprietary rights.

Our success is dependent, in part, upon protecting our proprietary technology. We rely on a combination of patents, copyrights, 
trademarks, service marks, trade secret laws and contractual restrictions to establish and protect our intellectual property and proprietary 
rights in our applications and services. However, the steps we take to protect our intellectual property and proprietary rights may be 
inadequate. We will not be able to protect our intellectual property and proprietary rights if we are unable to enforce our rights or if we 
do not detect unauthorized use of our intellectual property and proprietary rights. Any of our trademarks or other intellectual property 
or proprietary rights may be challenged by others or invalidated through administrative process or litigation. Furthermore, legal standards 
relating to the validity, enforceability and scope of protection of intellectual property and proprietary rights are uncertain. Despite our 
precautions, it may be possible for unauthorized third parties to copy our technology and use information that we regard as proprietary 
to create applications and services that compete with ours. Some license provisions protecting against unauthorized use, copying, transfer 
and disclosure of our offerings may be unenforceable under the laws of certain jurisdictions and foreign countries. Our corporate name 
and the name of our platform and applications have not been trademarked in each market where we operate and plan to operate. If we 
do  not  secure  registrations  for  our  trademarks,  we  may  encounter  more  difficulty  in  enforcing  them  against  third  parties.  Effective 
copyright,  trademark  and  trade  secret  protection  may  not  be  available  in  every  country  in  which  our  platform  and  applications  are 
available. To the extent we expand our international operations, our exposure to unauthorized copying and use of our technology and 
proprietary information may increase. Accordingly, despite our efforts, we may be unable to prevent third parties from infringing upon 
or misappropriating, or violating, our technology and intellectual property and proprietary rights.

Although we enter into confidentiality and invention assignment agreements with our employees and consultants and enter into 
confidentiality agreements with the parties with whom we have strategic relationships and business alliances, no assurance can be given 
that these agreements will be effective in controlling access to and distribution of our applications and proprietary information or prevent 
reverse engineering. Further, these agreements may not prevent our competitors from independently developing technologies that are 
substantially equivalent or superior to our learning platform.

We  may  be  required  to  spend  significant  resources  to  monitor  and  protect  our  intellectual  property  and  proprietary  rights. 
Litigation may be necessary in the future to enforce our intellectual property and proprietary rights and to protect our trade secrets. Such 
litigation could be costly, time consuming and distracting to management and could result in the impairment or loss of portions of our 
intellectual property and proprietary rights. Furthermore, our efforts to enforce our intellectual property and proprietary rights may be 
met with defenses, counterclaims and countersuits attacking the validity and enforceability of our intellectual property and proprietary 
rights. We may not prevail in any lawsuits that we initiate. Any litigation, whether or not resolved in our favor, could subject us to 
substantial costs, divert resources and the attention of management and technical personnel from our business and adversely affect our 
business. Our inability to protect our proprietary technology against unauthorized copying or use, as well as any costly litigation, could 
delay further sales or the implementation of our learning platform, impair the functionality of our learning platform, delay introductions 
of new features or enhancements, result in our substituting inferior or more costly technologies into our learning platform, or injure our 
reputation.

Incorrect or improper use of our solutions or our failure to properly train customers on how to use our solutions could result in 
customer dissatisfaction and negatively affect our business.

Our solutions are complex and the proper use of such solutions requires training of the customer and end user. If our solutions 
are not used correctly or as intended, inadequate performance may result. Because our customers rely on our solutions, services and 
maintenance support to manage a wide range of operations, the incorrect or improper use of our solutions, our failure to properly train 
customers on how to efficiently and effectively use our solutions, or our failure to properly provide maintenance services to our 
customers may result in negative publicity or legal claims against us.

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Risks Related to Laws and Regulations

We are subject to governmental laws, regulation and other legal obligations, particularly related to privacy, data protection and 
information security, and such laws, regulation and other legal obligations continue to evolve, and any actual or perceived failure 
to comply with such obligations could harm our business.

Privacy and information security are significant issues in the U.S. and the other jurisdictions where we offer our learning platform. 
The legislative and regulatory framework for privacy and security issues worldwide is rapidly evolving and is likely to remain uncertain 
for the foreseeable future. The education technology community has been the subject of particular scrutiny. For instance, in 2019, a 
letter was circulated by certain members of the U.S. Senate to various educational technology companies, including us, reiterating its 
concerns about the amount of data being collected regarding students and the potential safety and security risks to children. Our handling 
of data is subject to a variety of laws and regulations, including laws and regulations enforced by various government agencies, such as 
the FTC and various federal, state, local and foreign agencies. We collect PII and other data from our employees, customers and users. 
We use this information to provide services to our customers and users and to operate, support, expand and improve our business. We 
may also share customers’ or users’ PII with third parties as allowed by applicable law and agreements, as authorized by the customer, 
or as described in our privacy policies.

The U.S. federal and various state and foreign governments have adopted or proposed limitations on the collection, distribution, 
use storage and other processing of PII. In the U.S., the FTC and many state attorneys general are applying federal and state consumer 
protection laws to impose standards on the online collection, use, dissemination, processing and security of data. Furthermore, many 
states have enacted laws that apply directly to the operators of online services that are intended for Higher Education and K-12 purposes 
or are proposing legislation to mandate privacy and data security obligations on the collection, use, disclosure, processing and security 
of PII generally. For example, the California Consumer Privacy Act of 2018 (the “CCPA”), which took effect on January 1, 2020, and 
the California Privacy Rights Act (the “CPRA”), which went into effect in January 2023, impose a number of additional privacy and 
security obligations on companies who collect, use, disclose or otherwise process PII of California residents. The law broadly defines 
PII,  gives  California  residents  expanded  privacy  rights,  allows  consumers  to  opt  out  of  certain  data  sharing  with  third  parties,  and 
provides for civil penalties for violations, and includes a private right of action for data breaches, which may increase the likelihood and 
cost of data breach litigation. Similarly, the states of Connecticut, Colorado, Virginia and Utah have enacted comprehensive privacy 
laws that go into effect at different times in 2023. The effects of this legislation are potentially far-reaching and may require us to modify 
our data management practices and to incur substantial expense in an effort to comply.

Many foreign countries and governmental bodies, including Australia, Canada, the EU, and other jurisdictions, have laws and 
regulations  concerning  the  collection,  use,  disclosure,  processing  and  security  of  PII  obtained  from  their  residents  or  by  businesses 
operating within their jurisdiction. These laws and regulations often are more restrictive than those in the U.S. laws and regulations in 
these jurisdictions may apply broadly to the collection, use, storage, disclosure, processing and security of data that identifies or may be 
used to identify or locate an individual and other personal information, such as names, email addresses and Internet Protocol addresses 
and other online identifiers. We publicly post our privacy policies and practices concerning our collection, use, disclosure and other 
processing of PII. Our publication of our privacy policy and other statements we publish that provide promises and assurances about 
privacy and security can subject us to potential state and federal action if they are found to be deceptive or misrepresentative of our 
practices.

In the EU, where companies must meet specified privacy and security standards, the General Data Protection Regulation (the 
“GDPR”) introduced new and enhanced data protection requirements throughout the EU and significant penalties of up to the greater of 
4% of worldwide turnover or €20 million for violations of data protection rules. The GDPR notably has extra-territorial reach and has a 
significant impact on ‘data controllers’ and ‘data processors’ either with an establishment in the EU, or which offer goods or services to 
EU data subjects or monitor EU data subjects’ behavior within the EU.  As GDPR enforcement evolves, we may find it necessary to 
establish systems to maintain EU-origin data in the European Economic Area (the “EEA”), or to amend agreements with our customers 
which may involve substantial expense and distraction from other aspects of our business. In addition, data protection authorities in each 
member state of the EU have the ability to interpret certain aspects of the GDPR, which has the potential to create inconsistencies on a 
country-by-country basis. Ongoing implementation of the GDPR could require us to change certain business practices and result in 
increased costs. Further, the EU’s draft proposed Regulation on Privacy and Electronic Communications (the “ePrivacy Regulation”), 
which remains under debate, would alter rules on third-party cookies, web beacons and similar technologies, and significantly increase 
penalties  for  non-compliance.  The  ePrivacy  Regulation  is  unlikely  to  come  into  effect  before  the  end  of  2023,  and  we  cannot  yet 
determine the impact such future laws, regulations, and standards may have on our business.

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Following  the  U.K.’s  departure  from  the  EU,  the  EU  GDPR’s  data  protection  obligations  continue  to  apply  in  the  U.K.  in 
substantially unvaried form combining the GDPR and the U.K.’s Data Protection Act of 2018 (the “U.K. GDPR”). In June 2021, the 
European  Commission  published  a  decision  finding  that  the  U.K.  ensures  an  adequate  level  of  data  protection,  permitting  PI  to  be 
transferred between the EU to the U.K. However, the U.K. adequacy decision will automatically expire in June 2025 unless the European 
Commission re-assesses and renews/extends that decision, and it remains under review by the European Commission during this interim 
period, resulting in uncertainty as to how U.K. data protection laws and regulations will develop in the near- and long-term. Divergence 
in application, interpretation or enforcement of the GDPR between the U.K. and the EU could lead to an increase in data protection 
compliance costs.

Additionally, the Court of Justice of the European Union (the “CJEU”), in its landmark judgment in Schrems II, invalidated the 
EU-U.S.  Privacy  Shield  with  immediate  effect,  but  upheld  the  European  Commission’s  standard  contractual  clauses  (“SCCs”)  as  a 
means for legitimizing the transfer of PII by U.S. companies doing business in the EU from the EEA to the U.S. While the use of SCCs 
was upheld, the CJEU held that compliance with the SCCs must be closely monitored by parties and the data exporter relying on them 
must  perform  a  case-by-case  assessment  as  to  whether  the  laws  of  the  country  of  importation  of  personal  data  provide  adequate 
protection, as under EU data protection laws. The decision in Schrems II has impacted our current and planned business activities which 
involve transfers of PII outside of the EEA (both intra-group and to third parties) and requires ongoing monitoring of the latest legal and 
regulatory developments and as such, may involve compliance costs to address any changes required. We may experience hesitancy, 
reluctance, or refusal by European or multi-national customers to continue to use our services due to the potential risk exposure to such 
customers  as  a  result  of  the  uncertainty  around  the  legality  of  cross-border  data  transfer  methods  on  which  we  rely.  Ongoing  legal 
challenges to the SCCs may render either or both methods invalid or could result in further limitations on the ability to transfer data 
across borders. Additionally, certain countries have passed or are considering passing laws requiring local data residency, and two new 
SCCs with revised set of clauses were published June 4, 2021.

Although  we  endeavor  to  comply  with  those  federal,  state,  and  foreign  laws  and  regulations,  industry  standards,  contractual 
obligations and other legal obligations that apply to us, those laws, regulations, standards and obligations are evolving, particularly in 
our industry, and may be modified, interpreted and applied in an inconsistent manner from one jurisdiction to another, and may conflict 
with one another, other requirements or legal obligations, our practices or the features of our learning platform. Any failure or perceived 
failure  by  us  to  comply  with  federal,  state  or  foreign  laws  or  regulations,  industry  standards,  contractual  obligations  or  other  legal 
obligations, or any actual or suspected security incident, whether or not resulting in unauthorized access to, or acquisition, release or 
transfer of PII or other data, may result in governmental enforcement actions and prosecutions, private litigation, fines and penalties or 
adverse publicity and could cause our customers to lose trust in us, which could have an adverse effect on our reputation and business. 
Any inability to adequately address privacy and security concerns, even if unfounded, or comply with applicable laws, regulations, 
policies, industry standards, contractual obligations, or other legal obligations could result in liability to us, damage our reputation, 
inhibit sales, and materially adversely affect our business.

We also expect that this will continue to be a point of focus for legislation and there will continue to be new proposed laws, 
regulations and industry standards concerning privacy, data protection and information security in the U.S. and globally, and we cannot 
yet determine the impact such future laws, regulations and standards may have on our business. Future laws, regulations, standards and 
other obligations, and changes in the interpretation of existing laws, regulations, standards and other obligations could impair our or our 
customers’  ability  to  collect,  use,  disclose  or  process  information  relating  to  consumers,  which  could  decrease  demand  for  our 
applications, increase our costs and impair our ability to maintain and grow our customer base and increase our revenue. If we fail to 
comply with federal, state and international data privacy laws and regulations our ability to successfully operate our business and pursue 
our business goals could be harmed.

We also may find it necessary or desirable to join industry or other self-regulatory bodies or other privacy- or data protection-
related  organizations  that  require  compliance  with  their  rules  pertaining  to  privacy  and  data  protection.  We  also  may  be  bound  by 
additional, more stringent contractual obligations relating to our collection, use, disclosure and processing of personal, financial and 
other data.

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We are subject to contractual clauses that require us to comply with certain provisions of the Family Educational Rights and Privacy 
Act and we are subject to the Children’s Online Privacy Protection Act, and if we fail to comply with these laws, our reputation and 
business could be harmed.

The  Family  Educational  Rights  and  Privacy  Act  (“FERPA”)  generally  prohibits  educational  institutions  that  receive  federal 
funding  from  disclosing  PII  from  a  student’s  education  records  without  the  student’s  consent.  Through  our  learning  platform,  our 
customers and users disclose to us certain information that may originate from or comprise a student education record, as the term is 
defined  under  FERPA.  As  an  entity  that  provides  services  to  institutions,  we  are  often  subject  to  contractual  clauses  that  impose 
restrictions derived from FERPA on our ability to collect, process, transfer, disclose, and store student data. If we violate our obligations 
to  any  of  our  educational  institution  customers  relating  to  the  privacy  of  student  records  subject  to  FERPA,  such  a  violation  could 
constitute material breach of contract with one or more of our customers and could harm our reputation and business. Further, in the 
event that we disclose student information in a manner that results in a violation of FERPA by one of our educational customers, the 
U.S. Department of Education could require that customer to suspend our access to the customer’s student information that is covered 
under FERPA for a period of at least five years.

We  are  also  subject  to  the  Children’s  Online  Privacy  Protection  Act  (“COPPA”),  which  applies  to  operators  of  commercial 
websites and online services directed to U.S. children under the age of 13 that collect PII from children, and to operators of general 
audience websites with actual knowledge that they are collecting information from U.S. children under the age of 13. Our learning 
platform is directed, in part, at children under the age of 13. Through our learning platform, we collect certain PII, including names and 
email addresses from children. COPPA is subject to interpretation by courts and other governmental authorities, including the FTC, and 
the FTC is authorized to promulgate, and has promulgated, revisions to regulations implementing provisions of COPPA, and provides 
non-binding interpretive guidance regarding COPPA that changes periodically with little or no public notice. Although we strive to 
ensure  that  our  platform  and  applications  are  compliant  with  applicable  COPPA  provisions,  these  provisions  may  be  modified, 
interpreted, or applied in new manners that we may be unable to anticipate or prepare for appropriately, and we may incur substantial 
costs or expenses in attempting to modify our systems, platform, applications, or other technology to address changes in COPPA or 
interpretations thereof. If we fail to accurately anticipate the application, interpretation or legislative expansion of COPPA we could be 
subject  to  governmental  enforcement  actions,  litigation,  fines  and  penalties  or  adverse  publicity  and  we  could  be  in  breach  of  our 
customer contracts and our customers could lose trust in us, which could harm our reputation and business.

In addition to government regulation, privacy advocates and industry groups may propose self-regulatory standards, such as the 
Student Privacy Pledge, from time to time. These and other industry standards may legally or contractually apply to us, or we may elect 
to comply with such standards or to facilitate our customer’s compliance with such standards. Following these privacy standards and 
adapting to future standards involves significant operational challenges. In addition, any inability or decision not to join these industry 
initiatives could damage our reputation, inhibit sales, slow our sales cycles and adversely affect our business.

Because the interpretation and application of many privacy and data protection laws along with contractually imposed industry 
standards are uncertain, it is possible that these laws may be interpreted and applied in a manner that is inconsistent with our existing 
data management practices or the features of our learning platform and platform capabilities. If so, in addition to the possibility of fines, 
lawsuits and other claims and penalties, we could be required to fundamentally change our business activities and practices or modify 
our learning platform and platform capabilities, which could have an adverse effect on our business. Any inability to adequately address 
privacy and security concerns, even if unfounded, or comply with applicable privacy and data security laws, regulations and policies, 
could result in additional cost and liability to us, damage our reputation, inhibit sales, and adversely affect our business. 

We could face liability, or our reputation might be harmed, as a result of the activities of our customers or users, the content in our 
platform or the data they store on our servers.

As a provider of cloud-based software, we may be subject to potential liability for the activities of our customers or users on or in 
connection  with  the  data  they  store  on  our  servers.  Although  our  customer  terms  of  use  prohibit  illegal  use  of  our  services  by  our 
customers and permit us to take down content or take other appropriate actions for illegal use, customers may nonetheless engage in 
prohibited activities or upload or store content with us in violation of applicable law or the customer’s own policies, which could subject 
us to liability or harm our reputation.

Various U.S. federal statutes may apply to us with respect to various customer activities. The Digital Millennium Copyright Act 
of 1998 (“DMCA”) provides recourse for owners of copyrighted material who believe that their rights under U.S. copyright law have 
been infringed on the internet. Under the DMCA, based on our current business activity as an internet service provider that does not 
own or control website content posted by our customers, we generally are not liable for infringing content posted by our customers or 
other third parties, provided that we follow the procedures for handling copyright infringement claims set forth in the DMCA. Generally, 
if we receive a proper notice from, or on behalf, of a copyright owner alleging infringement of copyrighted material located on websites 
we  host,  and  we  fail  to  expeditiously  remove  or  disable  access  to  the  allegedly  infringing  material  or  otherwise  fail  to  meet  the 
requirements of the safe harbor provided by the DMCA, the copyright owner may seek to impose liability on us. Technical mistakes in 
complying with the detailed DMCA take-down procedures, or if we fail to otherwise comply with the other requirements of the safe 
harbor, could subject us to liability for copyright infringement.

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Although statutes and case law in the U.S. have generally shielded us from liability for customer activities to date, court rulings 
in  pending  or  future  litigation  may  narrow  the  scope  of  protection  afforded  us  under  these  laws.  In  addition,  laws  governing  these 
activities  are  unsettled  in  many  international  jurisdictions,  or  may  prove  difficult  or  impossible  for  us  to  comply  with  in  some 
international  jurisdictions.  Also,  notwithstanding  the  exculpatory  language  of  these  bodies  of  law,  we  may  become  involved  in 
complaints and lawsuits which, even if ultimately resolved in our favor, add cost to our doing business and may divert management’s 
time and attention. Finally, other existing bodies of law, including the criminal laws of various states, may be deemed to apply or new 
statutes or regulations may be adopted in the future, any of which could expose us to further liability and increase our costs of doing 
business.

Additionally, our customers could use our learning platform to store or process PII, including sensitive PII, without our knowledge 
of  such  storage  or  processing.  In  the  event  that  our  systems  experience  a  data  security  incident,  or  an  individual  or  entity  accesses 
information without, or in excess of, proper authorization, we could be subject to data security incident notification laws, as described 
elsewhere, which may require prompt remediation and notification to individuals. If we are unaware of the data and information stored 
on  our  systems,  we  may  be  unable  to  appropriately  comply  with  all  legal  obligations,  and  we  may  be  exposed  to  governmental 
enforcement  or  prosecution  actions,  private  litigation,  fines  and  penalties  or  adverse  publicity  and  these  incidents  could  cause  our 
customers to lose trust in us, which could harm our reputation and business.

Changes in tax laws or regulations that are applied adversely to us or our customers could increase the costs of our learning platform 
and adversely impact our business.

New income, sales, use or other tax laws, statutes, rules, regulations or ordinances could be enacted at any time. Any new taxes 
could adversely affect our domestic and international business operations, and our business and financial performance. Further, existing 
tax laws, statutes, rules, regulations or ordinances could be interpreted, changed, modified or applied adversely to us. For example, the 
TCJA, as modified by the CARES Act, enacted many significant changes to the U.S. tax laws. Future guidance from the U.S. Internal 
Revenue Service and other tax authorities with respect to the TCJA, the CARES Act, the Inflation Reduction Act (the “IRA”) or other 
tax  legislation  may  affect  us,  and  certain  aspects  of  any  such  tax  legislation  could  be  repealed  or  modified  in  future  legislation.  In 
addition, it is uncertain if and to what extent various states will conform to the TCJA, the CARES Act or any newly enacted federal tax 
legislation. Changes in corporate tax rates, the realization of net deferred tax assets relating to our operations, the taxation of foreign 
earnings, and the deductibility of expenses under the TCJA, the CARES Act or future reform legislation could have a material impact 
on the value of our deferred tax assets, could result in significant one-time charges, and could increase our future U.S. tax expense. 
These events could require us or our customers to pay additional tax amounts on a prospective or retroactive basis, as well as require us 
or our customers to pay fines or penalties and interest for past amounts deemed to be due. If we raise our prices to offset the costs of 
these changes, existing and potential future customers may elect not to purchase our learning platform in the future. Additionally, new, 
changed, modified or newly interpreted or applied tax laws could increase our customers’ and our compliance, operating and other costs, 
as well as the costs of our learning platform. Any or all of these events could harm our business and operating results.

In addition, the public schools we contract with are financed with government funding from federal, state and local taxpayers. Our 
business may be adversely affected by changes in tax laws, statutes, rules, regulations, or ordinances or by diminished tax revenues 
which could lead to significant declines in public school funding. The results of federal, state and local elections can also result in shifts 
in education policy and the amount of funding available for various education programs. Any decreased funding for schools may harm 
our recurring and new business materially if our customers are not able to find and obtain alternative sources of funding.

We  are  subject  to  export  controls  and  economic  sanctions  laws,  and  our  customers  and  channel  partners  are  subject  to  import 
controls that could subject us to liability if we are not in full compliance with applicable laws.

Certain of our solutions are subject to U.S. export controls and we are permitted to export such solutions to certain countries 
outside the U.S. only by first obtaining an export license from the U.S. government or by utilizing an existing export license exception. 
Obtaining  the  necessary  export  license  for  a  particular  export  may  be  time-consuming  and  may  result  in  the  delay  or  loss  of  sales 
opportunities.  Furthermore,  U.S.  export  control  laws  and  economic  sanctions,  including  economic  and  trade  sanctions  regulations 
administered  by  the  U.S.  Treasury  Department’s  Office  of  Foreign  Assets  Control,  prohibit  the  sale  or  supply  of  our  solutions  and 
services to U.S. embargoed or sanctioned countries, regions, governments, persons and entities.

Although we take precautions to prevent our solutions from being provided in violation of U.S. export control and economic 
sanctions laws, our solutions may have been in the past, and could in the future be, provided inadvertently in violation of such laws. If 
we were to fail to comply with U.S. export law requirements,

U.S. customs regulations, U.S. economic sanctions or other applicable U.S. laws, we could be subject to substantial civil and 
criminal  penalties,  including  fines,  incarceration  for  responsible  employees  and  managers  and  the  possible  loss  of  export  or  import 
privileges. U.S. export controls, sanctions and regulations apply to our channel partners as well as to us. Any failure by our channel 
partners to comply with such laws, regulations or sanctions could have negative consequences, including reputational harm, government 
investigations and penalties.

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Also, various countries, in addition to the United States, regulate the import and export of certain encryption and other technology, 
including import and export licensing requirements, and have enacted laws that could limit our ability to distribute our products or could 
limit our end-customers’ ability to implement our products in those countries. Changes in our solutions or changes in export and import 
regulations may create delays in the introduction of our solutions into international markets, prevent our customers with international 
operations from deploying our solutions globally or, in some cases, prevent the export or import of our solutions to certain countries, 
governments or persons altogether. In addition, any change in export or import regulations, economic sanctions or related legislation, 
shift in the enforcement or scope of existing regulations, or change in the countries, governments, persons or technologies targeted by 
such regulations, could result in decreased use of our solutions by, or in our decreased ability to export or sell our solutions to, existing 
or potential customers with international operations. Any decreased use of our solutions or limitation on our ability to export or sell our 
solutions would likely adversely affect our business, financial condition and operating results.

We are subject to anti-corruption, anti-bribery and similar laws, and non-compliance with such laws can subject us to criminal 
penalties or significant fines and harm our business and reputation.

We are subject to anti-corruption and anti-bribery and similar laws, such as the FCPA, the U.S. domestic bribery statute contained 
in 18 U.S.C. § 201, the U.S. Travel Act, the USA PATRIOT Act, the U.K. Bribery Act 2010 and other anti-corruption, anti-bribery and 
anti-money  laundering  laws  in  countries  in  which  we  conduct  activities.  Anti-corruption  and  anti-bribery  laws  have  been  enforced 
aggressively  in  recent  years  and  are  interpreted  broadly  and  prohibit  companies  and  their  employees  and  agents  from  promising, 
authorizing, making, offering, soliciting, or accepting, directly or indirectly, improper payments or other improper benefits to or from 
any person whether in the public or private sector. As we increase our international sales and business, our risks under these laws may 
increase.  Noncompliance  with  these  laws  could  subject  us  to  investigations,  sanctions,  settlements,  prosecution,  other  enforcement 
actions, disgorgement of profits, significant fines, damages, other civil and criminal penalties or injunctions, adverse media coverage 
and other consequences. Any investigations, actions or sanctions could adversely affect our business, results of operations and financial 
condition. These laws also require that we keep accurate books and records and maintain internal controls and compliance procedures 
designed to prevent any such actions. While we have policies and procedures to address compliance with such laws, we cannot assure 
you that our third-party business partners or intermediaries, employees, representatives, contractors, and agents will not take actions in 
violation of our policies and applicable law, for which we may be ultimately held responsible.

Our failure to comply with a variety of complex procurement rules and regulations could damage our reputation and result on our 
being liable for penalties, including termination of our government contracts, disqualification from bidding on future government 
contracts, suspension or debarment from government contracting.

We must comply with laws and regulations relating to government contracts, which affect how we do business with our customers 

and may impose added costs on our business. Some significant laws and regulations that affect us include:

•

•

•

federal, state and local laws and regulations (including the Federal Acquisition Regulation) regarding the formation, 
administration and performance of government contracts;

the Civil False Claims Act (and similar state and local false claims acts), which provides for substantial civil penalties for 
violations, including for submission of a false or fraudulent claim to the U.S. government for payment or approval; and

federal, state and local laws and regulations regarding procurement integrity including gratuity, bribery and anti-
corruption requirements as well as limitations on political contributions and lobbying.

Any failure to comply with applicable laws and regulations could result in contract termination, damage to our reputation, price 
or fee reductions or suspension or debarment from contracting with the government, each of which could materially adversely affect our 
business, results of operations and financial condition.

In addition, federal, state and local government entities may revise existing contract rules and regulations or adopt new contract 
rules and regulations at any time and may also face restrictions or pressure regarding the type and amount of services that they may 
obtain from private contractors. Any of these changes could impair our ability to obtain new contracts or renew contracts under which 
we currently perform when those contracts are eligible for recompetition.

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Litigation against us could damage our reputation and be costly and time-consuming to defend.

We are subject, from time to time, to legal proceedings and claims that arise in the ordinary course of business, such as claims 
brought  by  our  customers  in  connection  with  commercial  disputes  or  employment  claims  made  by  current  or  former  employees, 
including  as  a  result  of  actions  taken  by  us  in  response  to  the  COVID-19  pandemic.  Litigation,  regardless  of  merit,  could  result  in 
reputational damage and substantial costs and may divert management’s attention and resources, which might adversely impact our 
business,  overall  financial  condition  and  results  of  operations.  Insurance  might  not  cover  such  claims,  might  not  provide  sufficient 
payments to cover all the costs to resolve one or more such claims and might not continue to be available on terms acceptable to us. A 
claim brought against us that is uninsured or underinsured could result in unanticipated costs, thereby reducing our results of operations 
and leading analysts or potential investors to reduce their expectations of our performance, which could reduce the value of our common 
stock. While we currently are not aware of any material pending or threatened litigation against us, we can make no assurances the same 
will continue to be true in the future.

Risks Related to Being a Public Company

The requirements of being a public company may strain our resources and distract our management, which could make it difficult 
to manage our business.

As a recent public company, we incur legal, accounting and other expenses that we did not incur as a private company. We are 
now subject to the reporting requirements of the Exchange Act and the Sarbanes-Oxley Act, the listing requirements of NYSE and other 
applicable securities rules and regulations. Compliance with these rules and regulations has and will continue to increase our legal and 
financial compliance costs, make some activities more difficult, time-consuming or costly and increase demand on our systems and 
resources. The Exchange Act requires that we file annual, quarterly and current reports with respect to our business, financial condition, 
results of operations, cash flows and prospects. The Sarbanes-Oxley Act requires, among other things, that we establish and maintain 
effective  internal  controls  and  procedures  for  financial  reporting.  Furthermore,  the  need  to  continue  establishing  the  corporate 
infrastructure demanded of a public company may divert our management’s attention from implementing our growth strategy, which 
could prevent us from improving our business, financial condition, results of operations, cash flows and prospects. We have made, and 
will  continue  to  make,  changes  to  our  internal  controls  and  procedures  for  financial  reporting  and  accounting  systems  to  meet  our 
reporting obligations as a public company. However, the measures we take may not be sufficient to satisfy our obligations as a public 
company. These additional obligations could have a material adverse effect on our business, financial condition, results of operations, 
cash flows and prospects.

In  addition,  changing  laws,  regulations  and  standards  relating  to  corporate  governance  and  public  disclosure  are  creating 
uncertainty for public companies, increasing legal and financial compliance costs and making some activities more time consuming. 
These laws, regulations and standards are subject to varying interpretations, in many cases due to their lack of specificity, and, as a 
result, their application in practice may evolve over time as new guidance is provided by regulatory and governing bodies. This could 
result  in  continuing  uncertainty  regarding  compliance  matters  and  higher  costs  necessitated  by  ongoing  revisions  to  disclosure  and 
governance practices. We intend to invest resources to comply with evolving laws, regulations and standards, and this investment may 
result in increased general and administrative expenses and a diversion of our management’s time and attention from revenue-generating 
activities to compliance activities. If our efforts to comply with new laws, regulations and standards differ from the activities intended 
by regulatory or governing bodies due to ambiguities related to their application and practice, regulatory authorities may initiate legal 
proceedings against us and there could be a material adverse effect on our business, financial condition, results of operations, cash flows 
and prospects.

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As  a  result  of  becoming  a  public  company,  we  are  obligated  to  develop  and  maintain  proper  and  effective  internal  control  over 
financial reporting in order to comply with Section 404 of the Sarbanes- Oxley Act. We may not complete our analysis of our internal 
control over financial reporting in a timely manner, or these internal controls may not be determined to be effective, which may 
adversely affect investor confidence in us and, as a result, the value of our common stock.

Our management is responsible for establishing and maintaining adequate internal control over financial reporting. Internal control 
over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation  of  financial  statements  in  accordance  with  GAAP.  As  a  prior  reporting  company,  the  framework  of  our  system  and 
processing documentation is established; however, we continue to update as necessary to perform the evaluation needed to comply with 
Section 404 of the Sarbanes-Oxley Act. If, during the evaluation and testing process, we are unable to assert that our internal control 
over financial reporting is effective, we could lose investor confidence in the accuracy and completeness of our financial reports, which 
could cause the price of our common stock to decline, and we may be subject to investigation or sanctions by the SEC.

We are required, pursuant to Section 404 of the Sarbanes-Oxley Act, to annually furnish a report by management on, among other 
things, the effectiveness of our internal control over financial reporting. This assessment will need to include disclosure of any material 
weaknesses identified by our management in our internal control over financial reporting. We are also required to disclose changes made 
in our internal control and procedures on a quarterly basis. Our independent registered public accounting firm is also required to report 
on the effectiveness of our internal control over financial reporting pursuant to Section 404 of the Sarbanes-Oxley Act. It is possible that 
our independent registered public accounting firm may issue a report that is adverse in the event it is not satisfied with the level at which 
our controls are documented, designed or operating.

Additionally, the existence of any material weakness or significant deficiency would require management to devote significant 
time and incur significant expense to remediate any such material weaknesses or significant deficiencies and management may not be 
able to remediate any such material weaknesses or significant deficiencies in a timely manner. The existence of any material weakness 
in our internal control over financial reporting could also result in errors in our financial statements that could require us to restate our 
financial statements, cause us to fail to meet our reporting obligations and cause stockholders to lose confidence in our reported financial 
information, all of which could materially and adversely affect our business and stock price.

Our management team has limited experience managing a public company.

Many  members  of  our  management  team,  including  our  Chief  Executive  Officer  and  Chief  Financial  Officer,  have  limited 
experience  managing  a  publicly-traded  company,  interacting  with  public  company  investors  and  complying  with  the  increasingly 
complex laws pertaining to public companies. Our management team may not successfully or efficiently manage us as a public company 
that is subject to significant regulatory oversight and reporting obligations under the federal securities laws and the continuous scrutiny 
of securities analysts and investors. These new obligations and constituents require significant attention from our senior management 
and could divert their attention away from the day-to-day management of our business, which could adversely affect our business, results 
of operations and financial condition.

Risks Related to Our Indebtedness 

Our existing indebtedness could adversely affect our business and growth prospects.

As of December 31, 2022 and December 31, 2021, we had total current and long-term indebtedness outstanding of approximately 
$496.3 million and $500.0 million, respectively, in term loans and unamortized debt issuance costs of $5.8 million and $6.7 million, 
respectively.  Our  indebtedness,  or  any  additional  indebtedness  we  may  incur,  could  require  us  to  divert  funds  identified  for  other 
purposes for debt service and impair our liquidity position. If we cannot generate sufficient cash flow from operations to service our 
debt, we may need to refinance our debt, dispose of assets or issue equity to obtain necessary funds. We do not know whether we would 
be able to take any of these actions on a timely basis, on terms satisfactory to us or at all.

Our indebtedness, the cash flow needed to satisfy our debt and the covenants contained in our credit agreement, dated as of October 
29, 2021, with a syndicate of lenders and JPMorgan Chase Bank, N.A, as administrative agent (the “2021 Credit Agreement”), have 
important consequences, including:

•

•

•

limiting funds otherwise available for financing our capital expenditures by requiring us to dedicate a portion of our cash 
flows from operations to the repayment of debt and the interest on this debt;

limiting our ability to incur or prepay existing indebtedness, pay dividends or distributions, dispose of assets, engage in 
mergers and consolidations, make acquisitions or other investments and make changes in the nature of the business, among 
other things;

making us more vulnerable to rising interest rates, as substantially all of our borrowings, including borrowings under the 
Senior Secured Credit Facilities, bear variable rates of interest; and

39

 
•

making us more vulnerable in the event of a downturn in our business.

Our  level  of  indebtedness  may  place  us  at  a  competitive  disadvantage  to  our  competitors  that  are  not  as  highly  leveraged. 
Fluctuations in interest rates can increase borrowing costs. Increases in interest rates may directly impact the amount of interest we are 
required to pay and reduce earnings accordingly. In addition, tax laws, including the disallowance or deferral of tax deductions for 
interest paid on outstanding indebtedness, could have an adverse effect on our liquidity and our business, financial condition, results of 
operations, cash flows and prospects. Further, our 2021 Credit Agreement contains customary affirmative and negative covenants and 
certain restrictions on operations that could impose operating and financial limitations and restrictions on us, including restrictions on 
our ability to enter into particular transactions and to engage in other actions that we may believe are advisable or necessary for our 
business.

Interest  rates  under  the  2021  Credit  Agreement  are  based  partly  on  the  London  interbank  offered  rate  (“LIBOR”).  LIBOR  is 
currently expected to be phased out by the middle of 2023. The U.S. Federal Reserve is publishing a Secured Overnight Funding Rate 
to serve as an alternative reference rate to LIBOR. There can be no assurance that the application of, or transition to, SOFR or any other 
alternative reference rate will not increase our interest expense or will not introduce operational risks in our accounting or financial 
reporting and other aspects of our business. Further, we may need to renegotiate our agreements or any other borrowings that utilize 
LIBOR as a factor in determining the interest rate to replace LIBOR with the new standard that is established.

We expect to use cash flow from operations to meet current and future financial obligations, including funding our operations, 
debt  service  requirements  and  capital  expenditures.  The  ability  to  make  these  payments  depends  on  our  financial  and  operating 
performance, which is subject to prevailing economic, industry and competitive conditions and to certain financial, business, economic 
and other factors beyond our control.

Despite  current  indebtedness  levels,  we  may  incur  substantially  more  indebtedness,  which  could  further  exacerbate  the  risks 
associated with our substantial indebtedness.

We may incur significant additional indebtedness in the future. We may also consider investments in joint ventures or acquisitions, 
which  may  increase  our  indebtedness.  If  new  debt  is  added  to  our  current  indebtedness  levels,  the  related  risks  that  we  face  could 
intensify.

Variable rate indebtedness that we have incurred or may in the future incur will subject us to interest rate risk, which could cause 
our debt service obligations to increase significantly.

Substantially all of our borrowings, including borrowings under our Senior Secured Credit Facilities, bear variable rates of interest. 
An increase in prevailing interest rates would increase our debt service obligations, which would have a negative impact on our net 
income and cash flows, including cash available for servicing our indebtedness. As of December 31, 2022, these interest rates have not 
had a material effect on our financial condition and cash flows.

We may not be able to generate sufficient cash flow to service all of our indebtedness and may be forced to take other actions to 
satisfy our obligations under such indebtedness, which may not be successful.

Our  ability  to  make  scheduled  payments  or  to  refinance  outstanding  debt  obligations  depends  on  our  financial  and  operating 
performance, which will be affected by prevailing economic, industry and competitive conditions and by financial, business and other 
factors beyond our control. We may not be able to maintain a sufficient level of cash flow from operating activities to permit us to pay 
the  principal,  premium,  if  any,  and  interest  on  our  indebtedness.  Any  failure  to  make  payments  of  interest  and  principal  on  our 
outstanding indebtedness on a timely basis would likely result in a reduction of our credit worthiness, which would also harm our ability 
to incur additional indebtedness.

If our cash flows and capital resources are insufficient to fund our debt service obligations, we may be forced to reduce or delay 
capital  expenditures  and  acquisitions,  sell  assets,  seek  additional  capital  or  seek  to  restructure  or  refinance  our  indebtedness.  Any 
refinancing of our indebtedness could be at higher interest rates and may require us to comply with more onerous covenants. Refinancing 
may not be successful and may not permit us to meet our scheduled debt service obligations. In the absence of such cash flows and 
resources, we could face substantial liquidity problems and might be required to sell material assets or operations to attempt to meet our 
debt service obligations. The financing documents governing our Senior Secured Credit Facilities include certain restrictions on our 
ability to conduct asset sales and/or use the proceeds from asset sales for certain purposes. We may not be able to consummate these 
asset sales to raise capital or sell assets at prices and on terms that we believe are fair and any proceeds that we do receive may not be 
adequate to meet any debt service obligations then due. If we cannot meet our debt service obligations, the holders of our indebtedness 
may accelerate such indebtedness and, to the extent such indebtedness is secured, foreclose on our assets. In such an event, we may not 
have sufficient assets to repay all of our indebtedness.

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The terms of the financing documents governing our Senior Secured Credit Facilities restrict our current and future operations, 
particularly our ability to respond to changes or to take certain actions.

The financing documents governing our Senior Secured Credit Facilities contain a number of restrictive covenants that impose 
significant  operating  and  financial  restrictions  on  us  and  may  limit  our  ability  to  engage  in  acts  that  may  be  in  our  long-term  best 
interests, including restrictions on our ability to:

•

•

•

•

•

•

incur additional indebtedness;

incur liens;

merge, dissolve, liquidate, amalgamate, consolidate or sell all or substantially all of our assets;

declare or pay certain dividends, payments or distribution or repurchase or redeem certain capital stock;

permit our subsidiaries to enter into agreements restricting their ability to pay dividends, make loans, incur liens and sell 
assets; and

make certain investments.

These  restrictions  could  limit,  potentially  significantly,  our  operational  flexibility  and  affect  our  ability  to  finance  our  future 

operations or capital needs or to execute our business strategy.

We may be unable to refinance our indebtedness.

Our Senior Secured Credit Facilities mature on October 29, 2028. In addition, we may need to refinance all or a portion of our 
indebtedness before maturity. Our ability to repay, refinance, replace or extend these facilities by their maturity dates will be dependent 
on, among other things, business conditions, our financial performance and the general condition of the financial markets. If a financial 
disruption were to occur at the time that we are required to repay indebtedness outstanding under these facilities, we could be forced to 
undertake alternate financings, including a sale of additional common stock, negotiate for an extension of the maturity of the applicable 
facility or sell assets and delay capital expenditures in order to generate proceeds that could be used to repay indebtedness. There can 
be no assurance that we will be able to obtain sufficient funds to enable us to repay or refinance our debt obligations on commercially 
reasonable terms, or at all.

Risks Related to Our Common Stock 

Thoma Bravo controls us, and its interests may conflict with ours or yours in the future.

As of December 31, 2022, Thoma Bravo held approximately 85.4% of the voting power of our outstanding common stock, which 
means that, based on its percentage voting power, Thoma Bravo controls the vote of all matters submitted to a vote of our stockholders. 
This control enables Thoma Bravo to control the election of the members of our board of directors (the “Board”) and all other corporate 
decisions. Even when Thoma Bravo ceases to control a majority of the total voting power, for so long as Thoma Bravo continues to own 
a significant percentage of our common stock, Thoma Bravo will still be able to significantly influence the composition of our Board 
and the approval of actions requiring stockholder approval. Accordingly, for such period of time, Thoma Bravo will have significant 
influence with respect to our management, business plans and policies, including the appointment and removal of our officers, decisions 
on whether to raise future capital and amending our charter and bylaws, which govern the rights attached to our common stock. In 
particular, for so long as Thoma Bravo continues to own a significant percentage of our common stock, Thoma Bravo will be able to 
cause or prevent a change of control of us or a change in the composition of our Board and could preclude any unsolicited acquisition 
of us. The concentration of ownership could deprive you of an opportunity to receive a premium for your shares of common stock as 
part of a sale of us and ultimately might affect the market price of our common stock.

In addition, we have entered into a Director Nomination Agreement with Thoma Bravo that provides it the right to designate:(i) 
all of the nominees for election to our Board for so long as Thoma Bravo beneficially owns 40% or more of the total number of shares 
of our common stock beneficially owned by Thoma Bravo upon completion of our initial public offering (“IPO”), as adjusted for any 
reorganization, recapitalization, or such amount of shares, as adjusted (the “Original Amount”) (ii) a number of directors (rounded up 
to the nearest whole number) equal to 40% of the total directors for so long as Thoma Bravo beneficially owns at least 30% and less 
than 40% of the Original Amount; (iii) a number of directors (rounded up to the nearest whole number) equal to 30% of the total directors 
for  so  long  as  Thoma  Bravo  beneficially  owns  at  least  20%  and  less  than  30%  of  the  Original  Amount;  (iv)  a  number  of  directors 
(rounded up to the nearest whole number) equal to 20% of the total directors for so long as Thoma Bravo beneficially owns at least 10% 
and less than 20% of the Original Amount; and (v) one director for so long as Thoma Bravo beneficially owns at least 5% of the Original 
Amount.  The  Director  Nomination  Agreement  also  provides  that  Thoma  Bravo  may  assign  such  right  to  an  affiliate.  The  Director 
Nomination Agreement prohibits us from increasing or decreasing the size of our Board without the prior written consent of Thoma 
Bravo.

41

 
Thoma Bravo and its affiliates engage in a broad spectrum of activities, including investments in our industry generally. In the 
ordinary course of their business activities, Thoma Bravo and its affiliates may engage in activities where their interests conflict with 
our interests or those of our other stockholders, such as investing in or advising businesses that directly or indirectly compete with 
certain portions of our business or are suppliers or customers of ours. Our certificate of incorporation provides that none of Thoma 
Bravo, any of its affiliates or any director who is not employed by us (including any non-employee director who serves as one of our 
officers in both his or her director and officer capacities) or its affiliates have any duty to refrain from engaging, directly or indirectly, 
in the same business activities or similar business activities or lines of business in which we operate. Thoma Bravo also may pursue 
acquisition  opportunities  that  may  be  complementary  to  our  business,  and,  as  a  result,  those  acquisition  opportunities  may  not  be 
available to us. In addition, Thoma Bravo may have an interest in pursuing acquisitions, divestitures and other transactions that, in their 
judgment, could enhance their investment, even though such transactions might involve risks to you or may not prove beneficial.

We are a “controlled company” within the meaning of the rules of NYSE and, as a result, we qualify for, and intend to rely on, 
exemptions from certain corporate governance requirements. You do not have the same protections as those afforded to stockholders 
of companies that are subject to such governance requirements.

Thoma Bravo controls a majority of the voting power of our outstanding common stock. As a result, we are a “controlled company” 
within the meaning of the corporate governance standards of NYSE. Under these rules, a company of which more than 50% of the 
voting power for the election of directors is held by an individual, group or another company is a “controlled company” and may elect 
not to comply with certain corporate governance requirements, including:

•

•

•

•

the requirement that a majority of our Board consist of independent directors;

the requirement that we have a nominating and corporate governance committee that is composed entirely of independent 
directors with a written charter addressing the committee’s purpose and responsibilities;

the requirement that we have a compensation committee that is composed entirely of independent directors with a written 
charter addressing the committee’s purpose and responsibilities; and

the requirement for an annual performance evaluation of the nominating and corporate governance and compensation 
committees.

We have, and intend to continue utilizing these exemptions. As a result, we do not, and may not in the future, have a majority of 
independent directors on our Board, our compensation and nominating and corporate governance committees do not, and may not in the 
future, consist entirely of independent directors and our compensation and nominating and corporate governance committees do not, 
and may not in the future, be subject to annual performance evaluations. Accordingly, you will not have the same protections afforded 
to stockholders of companies that are subject to all of the corporate governance requirements of NYSE.

Provisions of our corporate governance documents could make an acquisition of us more difficult and may prevent attempts by our 
stockholders to replace or remove our current management, even if beneficial to our stockholders.

Our certificate of incorporation and bylaws and the Delaware General Corporation Law (the “DGCL”) contain provisions that 
could make it more difficult for a third party to acquire us, even if doing so might be beneficial to our stockholders. Among other things, 
these provisions:

•

•

•

•

allow us to authorize the issuance of undesignated preferred stock, the terms of which may be established and the shares of 
which may be issued without stockholder approval, and which may include supermajority voting, special approval, dividend, 
or other rights or preferences superior to the rights of stockholders;

provide for a classified board of directors with staggered three-year terms;

provide that, at any time when Thoma Bravo controls, in the aggregate, less than 40% in voting power of our stock entitled 
to vote generally in the election of directors, directors may only be removed for cause, and only by the affirmative vote of 
holders of at least sixty-six and two-thirds percent (662⁄3%) in voting power of all the then-outstanding shares of our stock 
entitled to vote thereon, voting together as a single class;

prohibit stockholder action by written consent from and after the date on which Thoma Bravo controls, in the aggregate, 
less than 35% in voting power of our stock entitled to vote generally in the election of directors;

42

 
•

•

provide that for as long as Thoma Bravo controls, in the aggregate, at least 50% in voting power of our stock entitled to 
vote generally in the election of directors, any amendment, alteration, rescission or repeal of our bylaws by our stockholders 
will require the affirmative vote of a majority in voting power of the outstanding shares of our capital stock and at any time 
when Thoma Bravo controls, in the aggregate, less than 50% in voting power of all outstanding shares of our stock entitled 
to  vote  generally  in  the  election  of  directors,  any  amendment,  alteration,  rescission  or  repeal  of  our  bylaws  by  our 
stockholders will require the affirmative vote of the holders of at least sixty-six and two-thirds percent (662⁄3%) in voting 
power of all the then-outstanding shares of our stock entitled to vote thereon, voting together as a single class; and

establish advance notice requirements for nominations for elections to our Board or for proposing matters that can be acted 
upon by stockholders at stockholder meetings; provided, however, at any time when Thoma Bravo controls, in the aggregate, 
at least 10% in voting power of our stock entitled to vote generally in the election of directors, such advance notice procedure 
will not apply to Thoma Bravo.

We have opted out of Section 203 of the DGCL, which generally prohibits a Delaware corporation from engaging in any of a 
broad  range  of  business  combinations  with  any  interested  stockholder  for  a  period  of  three  years  following  the  date  on  which  the 
stockholder  became  an  interested  stockholder.  However,  our  certificate  of  incorporation  contains  a  provision  that  provides  us  with 
protections similar to Section 203, and prevents us from engaging in a business combination with a person (excluding Thoma Bravo and 
any of their direct or indirect transferees and any group as to which such persons are a party) who acquires at least 15% of our common 
stock for a period of three years from the date such person acquired such common stock, unless board or stockholder approval is obtained 
prior to the acquisition. These provisions could discourage, delay or prevent a transaction involving a change in control of our company. 
These provisions could also discourage proxy contests and make it more difficult for you and other stockholders to elect directors of 
your choosing and cause us to take other corporate actions you desire, including actions that you may deem advantageous, or negatively 
affect  the  trading  price  of  our  common  stock.  In  addition,  because  our  Board  is  responsible  for  appointing  the  members  of  our 
management team, these provisions could in turn affect any attempt by our stockholders to replace current members of our management 
team.

These  and  other  provisions  in  our  certificate  of  incorporation,  bylaws  and  Delaware  law  could  make  it  more  difficult  for 
stockholders or potential acquirers to obtain control of our Board or initiate actions that are opposed by our then-current Board, including 
actions to delay or impede a merger, tender offer or proxy contest involving our company. The existence of these provisions could 
negatively affect the price of our common stock and limit opportunities for you to realize value in a corporate transaction.

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Our  certificate  of  incorporation  designates  the  Court  of  Chancery  of  the  State  of  Delaware  as  the  exclusive  forum  for  certain 
litigation that may be initiated by our stockholders and the federal district courts of the U.S. as the exclusive forum for litigation 
arising under the Securities Act, which could limit our stockholders’ ability to obtain a favorable judicial forum for disputes with us.

Pursuant to our certificate of incorporation, unless we consent in writing to the selection of an alternative forum, the Court of 
Chancery of the State of Delaware is the sole and exclusive forum for any claims in state court for (1) any derivative action or proceeding 
brought on our behalf, (2) any action asserting a claim of breach of a fiduciary duty owed by any of our directors, officers or other 
employees to us or our stockholders, (3) any action asserting a claim against us arising pursuant to any provision of the DGCL, our 
certificate of incorporation or our bylaws or (4) any other action asserting a claim against us that is governed by the internal affairs 
doctrine; provided that for the avoidance of doubt, the forum selection provision that identifies the Court of Chancery of the State of 
Delaware as the exclusive forum for certain litigation, including any “derivative action,” will not apply to suits to enforce a duty or 
liability created by the Securities Act, the Exchange Act or any other claim for which the federal courts have exclusive jurisdiction. Our 
certificate of incorporation also provides that, unless we consent in writing to the selection of an alternative forum, the federal district 
courts of the U.S. shall be the exclusive forum for the resolution of any complaint asserting a cause of action arising under the Securities 
Act. Our certificate of incorporation further provides that any person or entity purchasing or otherwise acquiring any interest in shares 
of our capital stock is deemed to have notice of and consented to the provisions of our certificate of incorporation described above. The 
forum selection provisions in our certificate of incorporation may have the effect of discouraging lawsuits against us or our directors 
and officers and may limit our stockholders’ ability to obtain a favorable judicial forum for disputes with us. If the enforceability of our 
forum selection provisions were to be challenged, we may incur additional costs associated with resolving such challenge. While we 
currently have no basis to expect any such challenge would be successful, if a court were to find our forum selection provisions to be 
inapplicable or unenforceable with respect to one or more of these specified types of actions or proceedings, we may incur additional 
costs associated with having to litigate in other jurisdictions, which could have an adverse effect on our business, financial condition, 
results of operations, cash flows and prospects and result in a diversion of the time and resources of our employees, management and 
Board.

An active, liquid trading market for our common stock may not be sustained, which may limit your ability to sell your shares.

Although we have listed our common stock on the NYSE under the trading symbol “INST,” an active trading market for our 
shares may not be sustained. A public trading market having the desirable characteristics of depth, liquidity and orderliness depends 
upon the existence of willing buyers and sellers at any given time, such existence being dependent upon the individual decisions of 
buyers and sellers over which neither we nor any market maker has control. The failure of an active and liquid trading market to develop 
and continue would likely have a material adverse effect on the value of our common stock. The market price of our common stock may 
decline and you may not be able to sell your shares of common stock above the price you paid, or at all. An inactive market may also 
impair our ability to raise capital to continue to fund operations by issuing additional shares of our common stock or other equity or 
equity-linked  securities  and  may  impair  our  ability  to  acquire  other  companies  or  technologies  by  using  any  such  securities  as 
consideration.

Substantial  blocks  of  our  total  outstanding  shares  may  be  sold  into  the  market.  If  there  are  substantial  sales  of  shares,  or  the 
perception of such sales, the price of our common stock could decline.

The price of our common stock could decline if there are substantial sales of shares of our common stock, particularly sales by 
our directors, executive officers and significant stockholders, if there is a large number of shares of our common stock available for sale, 
or if there is a perception that these sales could occur. As of December 31, 2022, there were 142,917,080 outstanding shares of common 
stock. All of the shares of common stock sold in our IPO are available for sale in the public market. In addition, we have also registered 
shares of common stock in connection with our equity compensation plans, these shares can be freely sold in the public market upon 
issuance. Shares held by directors, executive officers and other affiliates are subject to volume limitations under Rule 144 under the 
Securities Act and various vesting agreements.

In connection with our IPO, we entered into a registration rights agreement with Thoma Bravo which requires us to effect the 
registration of Thoma Bravo’s shares in certain circumstances. If Thoma Bravo exercises its rights under this agreement to resell a 
significant amount of its shares of our common stock, we will not receive any proceeds from those offerings.

44

 
Because we have no current plans to pay regular cash dividends on our common stock for the foreseeable future, you may not receive 
any return on investment unless you sell your common stock for a price greater than that which you paid for it.

We do not anticipate paying any regular cash dividends on our common stock for the foreseeable future. Any decision to declare 
and pay dividends in the future will be made at the discretion of our Board and will depend on, among other things, our results of 
operations,  financial  condition,  cash  requirements,  contractual  restrictions  and  other  factors  that  our  Board  may  deem  relevant.  In 
addition, our ability to pay dividends is, and may be, limited by covenants of existing and any future outstanding indebtedness we or 
our subsidiaries incur, including under our 2021 Credit Agreement. Therefore, any return on investment in our common stock is solely 
dependent upon the appreciation of the price of our common stock on the open market, which may not occur.

Our quarterly operating results and other metrics may vary significantly and be unpredictable, which could cause the trading price 
of our stock to decline.

Our quarterly operating results are likely to fluctuate in the future. In addition, securities markets worldwide have experienced, 
and are likely to continue to experience, significant price and volume fluctuations, including as a result of slowing economy or recession, 
or periods of economic uncertainty. This market volatility, as well as general economic, market or political conditions, could subject the 
market price of our common stock to wide price fluctuations regardless of our operating performance. Our operating results and the 
trading price of our common stock may fluctuate in response to various factors, including:

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

adverse macroeconomic conditions, including heightened inflation, increased interest rates, and an economic downturn 
that could affect IT spending;

changes in spending on learning platforms by our current or prospective customers;

pricing our applications effectively so that we are able to attract and retain customers without compromising our operating 
results;

attracting new customers and increasing our customers’ use of our applications;

customer renewals and the amounts for which agreements are renewed;

awareness of our brand;

changes in the competitive dynamics of our market, including consolidation among competitors or customers and the 
introduction of new applications or application enhancements;

changes to the commission plans, quotas and other compensation-related metrics for our sales representatives;

the amount and timing of payment for operating expenses, particularly research and development, sales and marketing 
expenses and employee benefit expenses;

our ability to manage our existing business and future growth, including increases in the number of customers on our 
platform and the introduction and adoption of our platform in new markets outside of the U.S.;

unforeseen costs and expenses related to the expansion of our business, operations and infrastructure, including 
disruptions in our hosting network infrastructure and privacy and data security.

insolvency or credit difficulties confronting our customers, affecting their ability to purchase or pay for our learning 
platform; 

litigation-related costs, settlements or adverse litigation judgments;

our ability to maintain scalable internal systems for reporting, order processing, license fulfillment, solution delivery, 
purchasing, billing and general accounting, among other functions;

significant security breaches of, technical difficulties with, or interruptions to, the delivery and use of our offerings

foreign currency exchange rate fluctuations;

general economic and political conditions in our domestic and international markets;

costs related to the acquisition of businesses, talent, technologies or intellectual property by us, including potentially 
significant amortization costs and possible write-downs; and

future accounting pronouncements or changes in our accounting policies.

45

 
Any one of the factors above or the cumulative effect of some of the factors referred to above may result in significant fluctuations 
in our financial and other operating results, including fluctuations in our key metrics. Fluctuations in our quarterly operating results 
could limit or prevent investors from readily selling their shares of common stock and may otherwise negatively affect the market price 
and liquidity of our shares of common stock. In addition, in the past, when the market price of a stock has been volatile, holders of that 
stock have sometimes instituted securities class action litigation against the company that issued the stock. If any of our stockholders 
brought  a  lawsuit  against  us,  we  could  incur  substantial  costs  defending  the  lawsuit.  Such  a  lawsuit  could  also  divert  the  time  and 
attention of our management from our business, which could significantly harm our profitability and reputation.

If  securities  or  industry  analysts  do  not  publish  research  or  reports  about  our  business,  if  they  publish  unfavorable  research  or 
reports, or adversely change their recommendations regarding our common stock or if our results of operations do not meet their 
expectations, our stock price and trading volume could decline.

The trading market of our common stock is influenced by the research and reports that industry or securities analysts publish about 
us or our business. We do not have any control over these analysts or the information contained in their reports. As a newly public 
company, we may be slow to attract research coverage. In the event we obtain securities or industry analyst coverage, if any of the 
analysts who cover us provide inaccurate or unfavorable research, issue an adverse opinion regarding our stock price or if our results of 
operations do not meet their expectations, our stock price could decline. Moreover, if one or more of these analysts cease coverage of 
us or fail to publish reports on us regularly, we could lose visibility in the financial markets, which in turn could cause our stock price 
or trading volume to decline.

We may issue shares of preferred stock in the future, which could make it difficult for another company to acquire us or could 
otherwise adversely affect holders of our common stock, which could depress the price of our common stock.

Our  certificate  of  incorporation  authorizes  us  to  issue  one  or  more  series  of  preferred  stock.  Our  Board  has  the  authority  to 
determine the preferences, limitations and relative rights of the shares of preferred stock and to fix the number of shares constituting 
any series and the designation of such series, without any further vote or action by our stockholders. Our preferred stock could be issued 
with voting, liquidation, dividend and other rights superior to the rights of our common stock. The potential issuance of preferred stock 
may delay or prevent a change in control of us, discouraging bids for our common stock at a premium to the market price, and materially 
adversely affect the market price and the voting and other rights of the holders of our common stock.

General Risk Factors

Certain estimates of market opportunity and forecasts of market growth included in this Annual Report on Form 10-K may prove 
to be inaccurate.

This Annual Report on Form 10-K includes estimates of the addressable market for our learning platform. Market opportunity 
estimates and growth forecasts, whether obtained from third-party sources or developed internally, are subject to significant uncertainty 
and  are  based  on  assumptions  and  estimates  that  may  prove  to  be  inaccurate  as  a  result  of  carious  factors,  including  the  economic 
uncertainty. The estimates and forecasts in this Annual Report on Form 10-K relating to the size and expected growth of our target 
market, market demand and adoption, capacity to address this demand and pricing may also prove to be inaccurate. In particular, our 
estimates regarding our current and projected market opportunity are difficult to predict. The addressable market we estimate may not 
materialize for many years, if ever, and even if the markets in which we compete meet the size estimates and growth forecasted herein, 
our business could fail to grow at similar rates, if at all.

Our business is subject to the risks of fire, floods and other natural catastrophic events, and to interruption by man-made problems 
such as power disruptions, computer viruses, data security breaches or terrorism.

A significant natural disaster, such as a fire or flood, occurring at our headquarters, at one of our other facilities, at any of our 
cloud hosting provider facilities, or where a business partner is located, as a result of climate change or otherwise, could adversely affect 
our business, results of operations and financial condition. Prolonged health concerns or political or governmental developments in 
countries  in  which  we  or  our  customers,  partners  and  service  providers  operate  could  result  in  further  economic,  social  or  labor 
instability, slow our sales process, result in customers not purchasing or renewing our learning platform or failing to make payments, 
and could otherwise have a material adverse effect on our business and our results of operations and financial condition.

Further, if a natural disaster or man-made incident were to affect Internet service providers, this could adversely affect the ability 
of our customers to use our learning platform. Although we maintain incident management and disaster response plans, in the event of 
a major disruption caused by a natural disaster or man-made incident, we may be unable to continue our operations and may endure 
system interruptions, reputational harm, delays in our development activities and lengthy interruptions in service, any of which could 
adversely affect our business, results of operations and financial condition.

46

 
Our failure to raise additional capital or generate cash flows necessary to expand our operations and invest in new technologies in 
the future could reduce our ability to compete successfully and harm our competitive position and results of operations.

We may need to raise additional funds, and we may not be able to obtain additional debt or equity financing on favorable terms 
or at all. If we raise additional equity financing, our security holders may experience significant dilution of their ownership interests. If 
we engage in additional debt financing, we may be required to accept terms that restrict our ability to incur additional indebtedness, 
force us to maintain specified liquidity or other ratios or restrict our ability to pay dividends or make acquisitions. If we need additional 
capital and cannot raise it on acceptable terms, or at all, we may not be able to, among other things:

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•

develop and enhance our solution offerings;

continue to expand our organization;

hire, train and retain employees;

respond to competitive pressures or unanticipated working capital requirements; or

pursue acquisition opportunities.

In addition, if we issue additional equity to raise capital, your interest in us will be diluted.

Increasing scrutiny and changing expectations from investors, lenders, customers, and other market participants with respect to our 
Environmental, Social and Governance (“ESG”) policies and activities may impose additional costs on us or expose us to additional 
risks.

Companies across all industries and around the globe are facing increasing scrutiny relating to their ESG policies, initiatives and 
activities by investors, lenders, customers, and other market participants. Regulatory requirements related to ESG have been issued in 
the  EE,  its  Member  States  and  other  countries,  particularly  with  respect  to  climate  change,  emission  reduction  and  environmental 
stewardship. In the U.S., amongst other regulatory efforts, in March 2021, the SEC announced the creation of a Climate and ESG Task 
Force in the Division of Enforcement and in March 2022, the SEC proposed rules that would require public companies to disclose 
certain  climate-related  information  in  periodic  filings  with  the  SEC.  We  expect  regulatory  requirements  related  to  ESG  matters  to 
continue to expand globally and increase our costs of compliance. We risk damage to our brand and reputation, impacts to our ability to 
secure government contracts, or limited access to capital markets and loans if we fail to adapt to, or comply with, investor, lender, 
customer or other stakeholder expectations and standards and potential government regulation with respect to ESG matters, including 
in  areas  such  as  diversity  and  inclusion,  environmental  stewardship,  support  for  local  communities  and  corporate  governance  and 
transparency.

Item 1B. Unresolved Staff Comments.

None.

Item 2. Properties.

Our corporate headquarters are in Salt Lake City, Utah, where we lease multiple floors in a single building, totaling 153,196 
square feet of office space under leases that expire in February 2025 (with a five year option to renew) and October 2027, which we use 
for research and development, sales, marketing and administrative purposes. We have additional office locations in the United States 
and in various international countries with leases that expire through 2028. These additional international locations include offices in 
London,  England  (our  international  headquarters),  Sydney,  Australia,  Sao  Paulo,  Brazil,  and  Budapest,  Hungary.  We  believe  our 
facilities are adequate for our current needs.

Item 3. Legal Proceedings.

We are, and from time to time may be, party to litigation and subject to claims incident to the ordinary course of business. As our 
growth continues, we may become party to an increasing number of litigation matters and claims. The outcome of litigation and claims 
cannot be predicted with certainty, and the resolution of these matters could materially affect our future results of operations, cash flows 
or  financial  position.  With  the  potential  exception  of  the  below  matter  (which  we  believe  is  without  merit  and  which  we  intend  to 
vigorously  defend  against),  we  are  not  presently  party  to  any  legal  proceedings  that  in  the  opinion  of  management,  if  determined 
adversely to us, would individually or taken together have a material adverse effect on our business, operating results, financial condition 
or cash flows.

47

 
In February 2021, Oklahoma Law Enforcement Retirement System and Q. Wade Billings filed in the Delaware Court of Chancery 
a class action lawsuit against Instructure Holdings, LLC, certain Thoma Bravo entities and certain directors and officers of Instructure 
Holdings, LLC relating to the Take Private Transaction. The litigation is captioned Oklahoma Law Enforcement Retirement System v. 
Goldsmith et al., C.A. No. 2021-0092-KSJM.  The complaint alleges that such directors and officers breached their fiduciary duties in 
connection with the Take Private Transaction, and that Instructure Holdings, LLC and Thoma Bravo aided and abetted such breaches. 
Plaintiffs seek damages of an unidentified amount, interest, and attorneys’ and experts’ fees and expenses.

On January 6, 2023, the Court dismissed the plaintiff's complaint in full. 

Item 4. Mine Safety Disclosures.

Not applicable.

48

 
PART II

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.

Market Information

Our common stock began trading on the New York Stock Exchange under the symbol “INST” on July 22, 2021.  

Holders

As of February 13, 2023, there were approximately 96 holders of record of our common stock. The actual number of stockholders 
is greater than this number of record holders and includes stockholders who are beneficial owners but whose shares are held in street 
name by brokers and other nominees.

Dividend Policy

We have never declared or paid cash dividends on our capital stock. We intend to retain all available funds and future earnings, if 
any, to fund the development and expansion of our business and we do not anticipate paying any cash dividends in the foreseeable 
future. The terms of our credit facility also restrict our ability to pay dividends, and we may also enter into debt instruments in the future 
that will restrict our ability to declare or pay cash dividends on our common stock. Any future determination related to dividend policy 
will be made at the discretion of our board of directors and will be dependent on a number of factors, including our earnings, capital 
requirements and overall financial condition.

Performance Graph

This information under “Performance Graph” is not deemed filed with the Securities and Exchange Commission and is not to be 
incorporated by reference in any filing of Instructure Holdings, Inc. under the Securities Act of 1933, as amended, or the Securities 
Exchange Act of 1934, as amended, whether made before or after the date of this Annual Report on Form 10-K and irrespective of any 
general incorporation language in those filings.

The following graph compares the performance of our common stock for the period indicated with the performance of the S&P 
500 and the S&P 1500 Application Software Index. This graph assumes an investment of $100 at the close of market on July 22, 2021 
in each of our common stock, the S&P 500 and the S&P 1500 Application Software Index, and assumes reinvestment of dividends, if 
any. The stock price performance shown on the graph below is not necessarily indicative of future stock price performance.

49

 
Sales of Unregistered Securities

None.

Issuer Purchase of Equity Securities

The number and average price of shares purchased in each fiscal month of the fourth quarter during the year ended December 31, 

2022 are as follows:

Total Number of
Shares Purchased(1)

Average Price 
Paid Per Share(1)

Total Number of 
Shares Purchased 
as Part of Publicly
Announced Program

Dollar Value of 
Shares 
that May Yet Be 
Purchased 
Under the Program

— $
—
74,873
74,873

$

—
—
25.89
25.89

— $
—
—
— $

—
—
—
—

October 1, 2022 - October 31, 2022
November 1, 2022 - November 30, 2022
December 1, 2022 - December 31, 2022

Total

(1)

These  shares  represent  repurchases  pursuant  to  the  Instructure  Holdings,  Inc.  2021  Omnibus  Incentive  Plan  (the  “2021 
Plan”). Under the 2021 Plan, participants may surrender shares as payment of applicable tax withholding on the vesting of 
restricted stock awards. Participants in the 2021 Plan may also exercise stock options by surrendering shares of common 
stock that the participants already own as payment of the exercise price. Shares so surrendered by participants in the 2021 
Plan  are  repurchased  pursuant  to  the  terms  of  the  plan  and  applicable  award  agreement  and  not  pursuant  to  publicly 
announced share repurchase programs. 

Item 6. Reserved

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Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations.

You  should  read  the  following  discussion  and  analysis  together  with  the  financial  statements  and  the  related  notes  to  those 
statements  included  elsewhere  in  this  Annual  Report.  This  discussion  contains  forward-looking  statements  that  involve  risks  and 
uncertainties. As a result of many factors, such as those set forth in the section of this Annual Report captioned “Risk Factors” and 
elsewhere in this report, our actual results may differ materially from those anticipated in these forward-looking statements.

Overview 

From the inception of a teacher’s lesson through a student’s mastery of a concept, Instructure personalizes, simplifies, organizes, 
and automates the entire learning lifecycle through the power of technology. Our learning platform delivers the elements that leaders, 
teachers,  and  learners  need  –  a  next-generation  LMS,  robust  assessments  for  learning,  actionable  analytics,  and  engaging,  dynamic 
course content. Schools standardize on Instructure’s solutions as the core of their learning platform because we bring together all of the 
tools that students, teachers, parents, and administrators need to create an accessible, engaging and modern learning environment. Our 
platform  is  cloud-native,  built  on  open  technologies,  and  scalable  across  thousands  of  institutions  and  tens  of  millions  of  users 
worldwide. We are the LMS market share leader in both Higher Education and paid K-12, with 7,436 global customers, representing 
Higher Education institutions and K-12 districts and schools in more than 100 countries. We are maniacally focused on our customers 
and enhancing the teaching and learning experience. As such, we continuously innovate to grow the functionality and capabilities of our 
platform,  including  through  our  earlier  acquisitions  to  add  online  skills  portfolio  capabilities  for  Higher  Education  students  and 
assessment  and  analytics  capabilities.  More  recently,  we  acquired  Eesysoft  (rebranded  to  “Impact  by  Instructure”  subsequent  to 
acquisition, or “Impact”) to allow educators to evaluate the impact education technologies have on student engagement and outcome, 
Kimono LLC (rebranded to “Elevate Data Sync” subsequent to acquisition) to secure data syncing capabilities across applications within 
a school environment, Concentric Sky, the maker of Badgr, (rebranded to “Canvas Credentials” subsequent to acquisition) to empower 
institutions to help learners navigate their personal learning journeys through stackable digital credentialing technology that allows them 
to carry proof of their academic achievements and skills development, and LearnPlatform  to empower educational organizations  to 
evaluate  and  manage  ongoing  usage  and  effectiveness  of  digital  learning  products.  Our  platform  becomes  the  invaluable  digital 
infrastructure behind our customers’ instructional workflows.

Since our founding in 2008, we have expanded our platform from the core LMS to include a broad set of offerings targeting all 
aspects  of  teaching  and  learning.  As  our  platform  has  grown,  we  have  become  more  strategic  to  schools  as  they  seek  vendor 
consolidation, best of breed solutions, and integrated offerings to serve teachers and students.

Our Business Model

We generate revenue primarily from two main sources: (1) subscription and support revenue, which is comprised of software-
as-a-service (“SaaS”) fees from customers accessing our learning platform and from customers purchasing additional support beyond 
the standard support that is included in the basic SaaS fees; and (2) related professional services revenue, which is comprised of training, 
implementation services and other types of professional services.

Subscription revenue is derived from customers using our learning platform and is driven primarily by the number of customers, 
the number of users at each customer, and the price of our applications. Support revenue is derived from customers purchasing additional 
support beyond the standard support that is included in the basic SaaS fee. We sell annual and multi-year contracts, which typically vary 
in  length  between  one  and  five  years.  Subscriptions  and  support  are  non-cancelable  and  are  billed  in  advance  on  an  annual  basis. 
Subscription and support revenue represented 91% of total revenue for 2022.

Due to the nature of our multi-year subscription contracts, it is common that at any point in a contract term there can be amounts 
that  we  have  not  yet  been  contractually  able  to  invoice,  which  along  with  our  billed  amounts  are  considered  part  of  our  remaining 
performance obligations (“RPO”). While we expect our RPO to fluctuate from period to period for a variety of reasons, we believe that 
it provides us high levels of revenue visibility. 

We  sell  our  applications  and  services  primarily  through  a  direct  sales  force.  Our  sales  organization  includes  technical  sales 
engineers who serve as experts in the technical aspects of our applications and customer implementations. Many of our sales efforts 
require us to respond to request for proposals, particularly in the Higher Education space and to a lesser extent in K-12. Our sales force 
targets statewide systems for Higher Education and K-12, as well individual colleges and universities and K-12 schools. As we grow 
internationally, we have added an indirect sales motion in order to penetrate certain international markets.

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As of December 31, 2022, we had 7,436 customers representing Higher Education institutions and K-12 districts and schools in 
more than 100 countries, compared to 6,908 customers in more than 100 countries as of December 31, 2021. Our customers include 
State Universities of California, Florida, and Utah, all of the Ivy League universities, the entire Higher Education systems for Sweden 
and Norway, many of the largest K-12 systems in the U.S., and international K-12 systems. We continue to see growth opportunities in 
the K-12 market and have made incremental investments in the assessments space, which we expect to represent a meaningful portion 
of our business moving forward. We also continue to expand our international business, evidenced by our acquisition of Impact, which 
we believe will be an important factor in our continued growth. In 2022, revenue derived from outside of the U.S. increased 24% on a 
year-on-year basis, driven primarily by increases in demand across Western European, Asia-Pacific, and Latin American markets.

The majority of our academic customers implement Canvas widely within their institutions and across school districts, where 
applicable. We define a customer as an entity with an active subscription contract. In situations where there is a single contract that 
applies to an entity with multiple subsidiaries or divisions, universities, or schools, only the entity that has contracted for our platform 
is counted as a customer. For example, a contracting school district is counted as a single customer even though the school district 
encompasses multiple schools. In 2022, no single customer represented more than 10% of our revenue.

We have a history of attracting new customers and generally increasing their annual spend with us over time. In Higher Education, 
the depth of our solution and demonstrated scalability allow us to sell to a single institution or university and then deploy extensively 
across schools (i.e., medical, law, business, undergraduate), departments (i.e., economics, math, art), or entire state systems, and reach 
students beyond the walls of the classroom by extending into Continuing Education and online learning.

Take-Private Transaction

On March 24, 2020, we were acquired in an all-cash Take-Private Transaction by Thoma Bravo. The Take-Private Transaction 
was accounted for in accordance with ASC 805 (Business Combinations) and Instructure Parent, LP was determined to be the accounting 
acquirer. For accounting purposes, management has designated the Acquisition Date as March 31, 2020, as the operating results and 
change in financial position for the intervening period is not material. In the accompanying consolidated financial statements, references 
to Predecessor refer to the results of operations and cash flows of Instructure, Inc. prior to and including March 31, 2020. References to 
Successor refer to the consolidated financial position of Instructure Holdings, Inc. as of December 31, 2020, and all subsequent periods. 
The Successor period also includes the results of operations and cash flows of the business acquired in the Take-Private Transaction for 
the period from April 1, 2020 to December 31, 2020. The Predecessor and Successor consolidated financial information presented herein 
is not comparable primarily due to the application of acquisition accounting in the Successor financial statements as of March 31, 2020, 
as further described in Note 1—Description of Business and Summary of Significant Accounting Policies to the consolidated financial 
statements.

Initial Public Offering (“IPO”)

On July 9, 2021, the Company effected a 126,239.815-for-1 stock split of its issued and outstanding shares of common stock 

and made comparable and equitable adjustments to its equity awards in accordance with the terms of the awards. The par value of the 
common stock was not adjusted as a result of the stock split. Accordingly, all share and per share amounts for all periods presented in 
the accompanying consolidated financial statements and notes thereto have been adjusted retrospectively, where applicable, to reflect 
this stock split. In connection with the stock split, on July 9, 2021, the Company’s board of directors and stockholders approved the 
Certificate of Amendment to the Amended and Restated Certificate of Incorporation to increase the number of authorized shares of 
common stock from 2,000 shares to 500,000,000 shares and to increase the number of authorized shares of preferred stock from zero 
shares to 50,000,000 shares. No preferred stock has been issued or outstanding. 

On July 26, 2021, the Company completed its IPO of 12,500,000 shares of common stock at an offering price of $20.00 per 
share. The Company received net proceeds of $234.0 million after deducting underwriting discounts and commissions. On August 19, 
2021, the underwriters partially exercised their over-allotment option and purchased an additional 1,675,000 shares of common stock 
at the offering price of $20.00 per share. The Company received additional net proceeds of $31.4 million after deducting underwriting 
discounts and commissions.

Impacts of Macroeconomic Conditions, COVID-19 Update, Trends 

Adverse macroeconomic conditions, including but limited to heighted inflation, slower economic growth or recession, changes 

to fiscal and monetary policy, higher interest rates, currency fluctuations and challenges in supply chain could impact our business and 
customer spending. Certain of our customers may be negatively impacted by these events.

We believe that the COVID-19 pandemic accelerated adoption of our learning platform, which we expect will continue to 

generate additional opportunities for us in the future.

52

 
In 2022, we continued to experience high usage on our learning platform, even as North American K-12 students have returned 

to the classroom on a full-time basis. Since our customers have transitioned back to the classroom, the demand for our network and 
data storage capacity, inclusive of third-party cloud hosting, has come down from peak pandemic levels. However, our customers 
continue to embrace remote learning platforms and demand for our products remains significantly higher than pre-pandemic levels.  
These factors have generated a positive impact to our gross margin.

As of December 31, 2022, our pipeline of new contracts and cross-sell opportunities remained healthy and state budgets for 

digital transformation projects were robust with approximately 70% of the Elementary and Secondary School Emergency Relief 
(“ESSER”) fund yet to be invested according to the Department of Education. However, record teacher retirements and strained 
capacity began slowing decision-making and impacted K-12 sales cycles. We expect this dynamic to be temporary, and to date, have 
not experienced material adverse impacts to our results of operations.

During 2022, the U.S. dollar strengthened against foreign currencies. The U.S dollar may continue to strengthen against foreign 
currencies as the U.S. Federal Reserve further raises the federal funds interest rate, which could further impact our reported expenses. 
Similarly, as a result of increased federal funds interest rates, the interest rate applicable to our Senior Term Loan increased from 
3.25% as of December 31, 2021 to 6.12% as of December 31, 2022, impacting our cost of debt. These items have not had a material 
impact on our results of operations to date.

Key Factors Affecting Our Performance 

Our historical financial performance has been, and we expect our financial performance in the future to be, driven by the following 

trends and our ability to: 

Increase Adoption of Cloud-Based Software by Higher Education and K-12 Institutions 

Our ability to increase market adoption of our platform is driven by the overall adoption of cloud applications and infrastructure 
by academic institutions. We believe that Higher Education and K-12 institutions are poised to accelerate the pace of cloud adoption to 
support near-term online educational needs, as a result of, and following the COVID-19 pandemic, and to withstand future challenges. 
Academic institutions that relied upon on-premises solutions to support remote operations faced significant delays at the height of the 
pandemic. In order to continue providing a high-quality education and support in-person, remote, and hybrid learning, institutions must 
make a fundamental shift to adopt cloud-based collaboration solutions. As the leader in the market for cloud-based learning technology, 
we believe the imperative for these institutions to adopt cloud infrastructure will increase demand for our platform and broaden our 
customer base. 

Grow Our Customer Base 

We believe there is significant opportunity to grow our customer base in Higher Education and K-12. The growth of our Higher 
Education customer base is primarily dependent on the replacement of legacy systems with our cloud-native platform in North America 
and our continued expansion efforts internationally. The growth of our K-12 customer base is primarily dependent on our ability to 
surround currently implemented free solutions with our learning platform and, in connection therewith, monetize demand for our broad 
capabilities. We intend to expand our customer base by continuing to make targeted and prudent investments in sales and marketing and 
customer support.

Cross-sell into our Existing Customer Base 

Most of our customers initially engage with us using our Canvas LMS solution, and then we are generally able to cross-sell our 
other solutions as these customers become aware of the benefits of our broad capabilities, including learning, assessments, analytics, 
student success, program management, digital courseware, and global online learning. Our future revenue growth is dependent upon our 
ability to expand our customers’ use of our learning platform. Our ability to increase sales to existing customers depends on a number 
of factors, including customer satisfaction, competition, pricing, economic conditions, and spending by customers.

Key Business Metrics

In addition to our GAAP financial information, we review a number of operating and financial metrics, including the following 
key metrics, to evaluate our business, measure our performance, identify trends affecting our business, formulate business plans, and 
make strategic decisions.

53

 
Number of Customers

We evaluate the number of customers who use our products to measure and monitor the growth of our business and the success 
of our sales and marketing activities. We believe that the growth of our customer base is indicative of our revenue growth potential. We 
define a customer as an entity with an active subscription contract. In situations where there is a single contract that applies to an entity 
with  multiple  subsidiaries  or  divisions,  universities  or  schools,  only  the  entity  that  has  contracted  for  our  platform  is  counted  as  a 
customer. For example, a contracting school district is counted as a single customer even though the school district encompasses multiple 
schools.  We  had  6,095,  6,908,  and  7,436  customers  contracted  to  use  our  platform  as  of  December  31,  2020,  2021,  and  2022, 
respectively. The increase in customers from December 31, 2020 to December 31, 2021 was primarily driven by the continued effects 
of COVID-19 pandemic and the accelerated need for continued digital transformation in education and targeted sales and marketing 
efforts in new and existing markets. The increase in customers from December 31, 2021 to December 31, 2022 was primarily driven by 
the continued digital transformation in education and targeted sales and marketing efforts in new and existing markets.

Net Revenue Retention Rate; Gross Revenue Retention Rate

Our net revenue retention rate calculation begins with a customer cohort base as of a given month in the immediately preceding 
year and compares the ARR for that same cohort group in that given month for the current year. We calculate our net revenue retention 
rate by dividing the ARR obtained from a particular customer cohort in a given month by the ARR from that same customer cohort from 
the  same  month  in  the  immediately  preceding  year.  If  a  customer  has  any  ARR  in  a  given  month,  such  customer  is  included  in  a 
“customer cohort.” This calculation contemplates all changes to ARR for the designated customer cohort, which includes customer 
terminations  and  non-renewals,  customer  consolidations,  changes  in  quantities  of  users,  changes  in  pricing,  additional  applications 
purchased or applications no longer used. We calculate the net revenue retention for our entire customer base at a given point in time. 
We believe our net revenue retention rate is an important metric to measure the long-term value of customer agreements and our ability 
to  retain  our  customers.  Our  net  revenue  retention  rate  was  117%,  109%  and  106%  as  of  December  31,  2020,  2021  and  2022, 
respectively.

We calculate gross revenue retention rate by subtracting downgrades and cancellations over a 12-month period from ARR at the 
beginning of the corresponding 12-month period for a particular customer cohort and dividing the result by the ARR from the beginning 
of  the  same  12-month  period.  Our  gross  revenue  retention  rate  was  96%,  95%  and  94%  at  December  31,  2020,  2021  and  2022, 
respectively. 

The most significant positive drivers of changes in our net revenue retention rate each year have historically been our ability to 
up-sell or cross-sell new solutions or additional licenses to our existing customer base and secure multi-year contracts containing periodic 
pricing term increases.

Remaining Performance Obligations (“RPO”)

We monitor RPO as a key metric to help us evaluate the health of our business. RPO represents the amount of our contracted 
future revenue that has not yet been recognized, including both deferred revenue and non-cancelable contracted amounts that will be 
invoiced and recognized as revenue in future periods. RPO is not necessarily indicative of future revenue growth because it does not 
account  for  the  timing  of  customers’  consumption  or  their  consumption  of  more  than  their  contracted  capacity.  Moreover,  RPO  is 
influenced by several factors, including the timing of renewals, the timing of purchases of additional capacity, average contract terms, 
and seasonality. Due to these factors, it is important to review RPO in conjunction with revenue and other financial metrics disclosed 
elsewhere in this Annual Report.

RPO was $569.0 million, $698.0 million and $760.1 million as of December 31, 2020, 2021 and 2022, respectively. We may 
experience variations in our RPO from period to period, but RPO has generally increased over the long-term as a result of contracts with 
new customers and increasing the value of contracts with existing customers. These increases are partially offset by revenue recognized 
on existing contracts during a particular period.

Key Components of Results of Operations 

Revenue 

We generate revenue primarily from two main sources: (1) subscription and support revenue, which is comprised of SaaS fees 
from customers accessing our learning platform and from customers purchasing additional support beyond the standard support that is 
included in the basic SaaS fees; and (2) related professional services revenue, which is comprised of training, implementation services 
and other types of professional services.

54

 
Subscription revenue is derived from customers using our learning platform and is driven primarily by the number of customers, 
the number of users at each customer, the price of our applications and renewals. Support revenue is derived from customers purchasing 
additional support beyond the standard support that is included in the basic SaaS fee. Our contracts typically vary in length between one 
and five years. Subscriptions and support are non-cancelable and are billed in advance on an annual basis. All subscription and support 
fees billed are initially recorded in deferred revenue and recognized ratably over the subscription term. 

Professional  services  and  other  revenue  are  derived  primarily  from  implementation,  training,  and  other  consulting  fees. 
Implementation  services  includes  training  and  consulting  services  that  generally  take  anywhere  from  30  to  90  days  to  complete 
depending  on  customer-side  complexity  and  timelines.  It  includes  regularly  scheduled  and  highly-structured  activities  to  ensure 
customers progress toward better utilizing our applications. Most of these interactions take place over the phone and through the use of 
web meeting technology. Because we have determined the implementation services are distinct, they are recognized over time as the 
services are rendered, using an efforts-expended input method. Implementation services also include nonrefundable upfront setup fees, 
which are allocated to the remaining performance obligations. 

We include training with every implementation and offer additional training for a fee. The training offered is focused on creating 
confidence  among  users  so  they  can  be  successful  with  our  applications.  Most  training  is  performed  remotely  using  web  meeting 
technology. Because we have determined that trainings are distinct, we record training revenue upon the delivery of the training. Training 
is recognized ratably in the same manner as subscription and support revenue described above. 

In addition to our implementation and training offerings, we provide consulting services for custom application development, 
integrations, content services and change management consulting. These services are architected to boost customer adoption of our 
applications and to drive usage of features and capabilities that are unique to our company. We have determined that these services are 
distinct. Professional services revenue is typically recognized over time as the services are rendered, using an efforts-expended input 
method.

Cost of Revenue 

Cost of subscription and support revenue consists primarily of the costs of our cloud hosting provider and other third-party service 
providers, employee-related costs including payroll, benefits and stock-based compensation expense for our operations and customer 
support teams, amortization of capitalized software development costs and acquired technology, and allocated overhead costs, which 
we define as rent, facilities and costs related to IT. Our acquired technology is amortized over the estimated useful life, which is five 
years. 

Cost of professional services and other revenue consists primarily of personnel costs of our professional services organization, 

including salaries, benefits, travel, bonuses and stock-based compensation, as well as allocated overhead costs.

Operating Expenses 

Sales and Marketing. Sales and marketing expenses consist primarily of personnel costs of our sales and marketing employees, 
including  sales  commissions  and  incentives,  benefits  and  stock-based  compensation  expense,  marketing  programs,  including  lead 
generation, costs of our annual InstructureCon user conference, acquisition-related amortization expenses and allocated overhead costs. 
We defer and amortize on a straight-line basis sales commission costs related to acquiring new contracts over a period of benefit that 
we have determined to be generally four years. Customer relationships represent the estimated fair value of the acquired customer bases 
and are amortized over the estimated useful life of seven years. The trade names acquired are amortized over the estimated useful lives 
ranging from one to ten years. 

Research and Development. Research and development expenses consist primarily of personnel costs of our development team, 
including  payroll,  benefits  and  stock-based  compensation  expense  and  allocated  overhead  costs.  We  capitalize  certain  software 
development costs that are attributable to developing new applications, features and adding incremental functionality to our platform. 
We amortize these costs to subscription and support cost of revenue in the consolidated statements of operations and comprehensive 
loss over the estimated life of the new application or incremental functionality, which is generally three years. 

General and Administrative. General and administrative expenses consist of personnel costs and related expenses for executive, 
finance,  legal,  human  resources,  recruiting,  employee-related  information  technology,  administrative  personnel,  including  payroll, 
benefits  and  stock-based  compensation  expense;  professional  fees  for  external  legal,  accounting  and  other  consulting  services;  and 
allocated overhead costs.

55

 
Other Income (Expense), net 

Other income (expense), net consists primarily of interest income, interest expense, and the impact of foreign currency transaction 
gains and losses. Interest expense is related to fees incurred to have access to our credit facilities. As we have expanded our international 
operations, our exposure to fluctuations in foreign currencies has increased.

Income Tax Benefit (Expense) 

We are subject to income taxes in the United States and foreign jurisdictions in which we do business. These foreign jurisdictions 
have statutory tax rates different from those in the United States. Accordingly, our effective tax rates will vary depending on the relative 
proportion of foreign to U.S. income and changes in tax laws. The tax benefit at December 31, 2022 consists of decreases in U.S. Federal 
and state deferred tax liabilities due to current year pretax book loss, domestic valuation allowances recorded, and the benefit related to 
foreign tax rate changes.

56

 
Results of Operations 

The following tables set forth our results of operations for the periods presented and as a percentage of our total revenue for those 

periods. 

(dollars in thousands)
Revenue:

Subscription and support
Professional services and other

Total revenue

Cost of revenue:

Subscription and support(1)(2)(3)
Professional services and other(1)(3)

Total cost of revenue

Gross profit
Operating expenses:

Sales and marketing(1)(2)(3)
Research and development(1)(3)
General and administrative(1)(3)
Impairment on held-for-sale goodwill(3)
Impairment on disposal group(3)
Total operating expenses

Loss from operations
Other income (expense):

Interest income
Interest expense
Other income (expense), net(3)
Loss on extinguishment of debt

Total other income (expense), net
Loss before income tax benefit (expense)
Income tax benefit (expense)
Net loss

(1)     Includes stock-based compensation as follows:

(dollars in thousands)
Cost of revenue:

Subscription and support
Professional services and other

Sales and marketing
Research and development
General and administrative

Total stock-based compensation

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

$

$

$

430,661
44,533
475,194

146,546
25,748
172,294
302,900

181,744
77,189
60,447
—
—
319,380
(16,480)

$

367,781
37,580
405,361

148,923
20,942
169,865
235,496

162,544
63,771
54,911
—
1,218
282,444
(46,948)

1,679
(24,595)
(2,978)
—
(25,894)
(42,374)
8,132
(34,242) $

29
(50,360)
(2,695)
(22,424)
(75,450)
(122,398)
33,719
(88,679) $

209,148
21,525
230,673

108,603
15,547
124,150
106,523

125,650
51,066
62,572
29,612
10,166
279,066
(172,543)

49
(50,921)
1,510
—
(49,362)
(221,905)
43,924
(177,981)

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

$

$

1,348
1,742
11,050
11,467
14,172
39,779

$

$

899
959
6,936
6,943
10,048
25,785

$

$

1,020
687
7,580
9,903
30,972
50,162

$

$

$

$

65,968
5,421
71,389

19,699
4,699
24,398
46,991

27,010
19,273
17,295
—
—
63,578
(16,587)

313
(8)
(5,738)
—
(5,433)
(22,020)
(183)
(22,203)

Predecessor
Period from 
January 1 to 
March 31,
2020

301
285
1,977
1,874
2,672
7,109

57

 
(2)     Includes amortization of acquisition-related intangibles as follows:

(dollars in thousands)
Cost of revenue:

Subscription and support

Sales and marketing

Total amortization of acquisition-related intangibles

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

$

$

63,386
73,324
136,710

$

$

62,060
71,934
133,994

$

$

44,167
51,143
95,310

$

$

1,293
1,293
2,586

(3)     Includes transaction costs, sponsor costs, impairment charges, other non-recurring costs, and effects of foreign currency 
transaction gains and losses costs as follows:

(dollars in thousands)
Cost of revenue:

Subscription and support
Professional services and other

Sales and marketing
Research and development
General and administrative
Impairment on held-for-sale goodwill
Impairment on disposal group
Other income (expense), net

Total costs for transaction, sponsor, impairment, other non-
recurring, and foreign currency gains and losses

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

$

$

$

168
127
2,007
3,954
6,749
—
—
(2,514)

$

2,132
913
2,671
4,041
10,589
—
1,218
(1,916)

2,235
902
7,395
4,760
11,889
29,612
10,166
1,510

—
66
556
1,273
6,465
—
—
(5,757)

$

15,519

$

23,480

$

65,449

$

14,117

58

 
(as a percentage of total revenue)
Revenue:

Subscription and support
Professional services and other

Total revenue

Cost of revenue:

Subscription and support
Professional services and other

Total cost of revenue

Gross profit
Operating expenses:

Sales and marketing
Research and development
General and administrative
Impairment on held-for-sale goodwill
Impairment on disposal group
Total operating expenses

Loss from operations
Other income (expense):

Interest income
Interest expense
Other income (expense), net
Loss on extinguishment of debt

Total other income, net

Loss before income tax benefit (expense)
Income tax benefit (expense)
Net loss

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

91%
9
100

31
5
36
64

38
16
13
—
—
67
(3)

—
(5)
(1)
—
(6)
(9)
2
(7)%

91%
9
100

37
5
42
58

40
16
14
—
—
70
(12)

—
(12)
(1)
(6)
(19)
(31)
8
(23)%

91%
9
100

47
7
54
46

55
22
27
13
4
121
(75)

—
(22)
1
—
(21)
(96)
19
(77)%

92%
8
100

27
7
34
66

38
27
24
—
—
89
(23)

—
—
(8)
—
(8)
(31)
—
(31)%

Year Ended December 31, 2022 Compared to the Year Ended December 31, 2021

Revenue 

Successor
Year ended
December 31,

Change

2022

2021

Amount

%

Subscription and support
Professional services and other

Total revenue

$
$
$

430,661
44,533
475,194

$
$
$

(dollars in thousands)
$

367,781
37,580
405,361

$

62,880
6,953
69,833

17%
19
17%

Subscription and support revenue increased $62.9 million for the year ended December 31, 2022. The increase in revenue is due 
to expanded use of our solutions, including among new and existing customers. For the year ended December 31, 2022, revenue from 
new  customers  increased  by  $39.0  million  and  revenue  from  existing  customers  increased  by  $23.9  million.  International  markets 
contributed 21% of the total revenue for the year ended December 31, 2022, an increase of $19.1 million. Use of our solutions expanded 
as a result of the need for continued digital transformation in education and targeted sales and marketing efforts in new and existing 
markets.

Professional services and other revenue increased $7.0 million for the year ended December 31, 2022. The increase is due to the 

expanded use of our solutions as discussed above.

59

 
Cost of Revenue and Gross Margin 

Cost of revenue:

Subscription and support
Professional services and other

Total cost of revenue

Gross margin percentage

Subscription and support revenue
Professional services and other

Total gross margin

Successor
Year ended
December 31,

Change

2022

2021

Amount

%

(dollars in thousands)

$

$

146,546
25,748
172,294

$

$

148,923
20,942
169,865

$

$

(2,377)
4,806
2,429

(2)%
23
1%

66%
42
64

60%
44
58

Total cost of revenue increased $2.4 million for the year ended December 31, 2022. Total cost of revenue consists of employee-
related costs, web hosting and third-party software license costs, amortization of developed technology and third-party contractor costs.

Subscription and support cost of revenue decreased $2.4 million for the year ended December 31, 2022 due to a decrease of $1.9 
million related to exiting leased property, which occurred in the first quarter of 2021, and decreases in rent and related expenses of $0.2 
million.  Web  hosting  expenses  and  software  license  expenses  decreased  $2.6  million,  systems  and  hardware  costs  decreased  $1.3 
million, and third-party consultants and contractors decreased $0.5 million. These decreases were offset by an increase in amortization 
of acquisition-related intangibles of $2.0 million, an increase in salaries, wages, and related benefits of $2.0 million, and an increase in 
other employee-related expenses, including travel, of $0.2 million.

Professional services and other cost of revenue increased $4.8 million for the year ended December 31, 2022 due to an increase 
in salaries, wages, and related benefits of $3.9 million, an increase in systems and hardware costs of $0.5 million, an increase in other 
employee-related expenses, including travel, of $0.4 million, an increase in third-party consultants and contractors of $0.5 million, an 
increase in software expenses of $0.2 million, and other insignificant increases of $0.1 million. These increases were offset by a decrease 
of $0.8 million related to exiting leased property, which occurred in the first quarter of 2021.

Operating Expenses 

Sales and Marketing 

Successor
Year ended
December 31,

Change

Sales and marketing

$

181,744

$

(dollars in thousands)
162,544

$

19,200

12%

2022

2021

Amount

%

Sales and marketing expenses increased $19.2 million for the year ended December 31, 2022 due to an increase in salaries, wages, 
and related benefits of $7.9 million, commissions of $4.5 million, and stock-based compensation expense of $4.2 million. Additional 
increases  included  an  increase  in  marketing  expenses  such  as  trade  shows  and  partnerships  of  $1.0  million,  other  employee-related 
expenses, including travel, of $1.9 million, an increase in third-party software license costs of $0.5 million, an increase in third-party 
consultants  and  contractors  of  $0.1  million,  an  increase  in  acquisition-related  intangibles  of  $1.4  million,  and  other  insignificant 
increases of $0.2 million. These increases were offset by a decrease of $2.0 million related to exiting leased property, which occurred 
in the first quarter of 2021, and a decrease in systems and hardware expenses of $0.5 million.

Research and Development 

Research and development

$

77,189

$

(dollars in thousands)
63,771

$

13,418

21%

2022

2021

Amount

%

Successor
Year ended
December 31,

Change

60

 
Research and development expenses increased $13.4 million for the year ended December 31, 2022 due to an increase in salaries, 
wages, related benefits of $2.8 million, stock-based compensation of $4.5 million, an increase in third-party consultants and contractors 
of $4.8 million, an increase in systems and hardware costs of $1.6 million, an increase in other employee-related expenses, including 
travel, of $0.6 million, an increase in third-party software license costs of $0.2 million, and an increase in office building rent of $0.2 
million. These increases were offset by a decrease of $1.4 million related to exiting leased property, which occurred in the first quarter 
of 2021.

General and Administrative 

Successor
Year ended
December 31,

Change

General and administrative

$

60,447

$

(dollars in thousands)
54,911

$

5,536

10%

2022

2021

Amount

%

General and administrative expenses increased $5.5 million for the year ended December 31, 2022 due to an increase in salaries, 
wages, and related benefits of $2.5 million, and an increase in stock-based compensation of $4.0 million, which increases were offset 
by a decrease in bonuses of $1.7 million. General and administrative expenses also increased as a result of an increase in insurance 
expenses of $1.6 million, an increase in franchise and property taxes of $0.8 million, an increase in bad debt expense of $0.7 million, an 
increase of $0.5 million in systems and hardware costs, and increases in other employee-related expenses, including travel, of $0.3 
million. These increases were offset by a decrease of $0.7 million related to exiting leased property, which occurred in the first quarter 
of 2021, and decreases in third-party consultants and contractors of $2.6 million.

Impairment on Disposal Group

Successor
Year ended
December 31,

2022

2021

Amount

(dollars in thousands)

Change

%

Impairment on disposal group

$

— $

1,218

$

(1,218)

(100)%

Impairment on disposal group decreased $1.2 million for the year ended December 31, 2022. The decrease is due to our decision 

to market and sell getBridge, LLC (“Bridge”), the Company’s corporate learning platform and wholly-owned subsidiary.

Other Expense, net

Successor
Year ended
December 31,

Change

Other expense, net

$

(25,894)

$

(dollars in thousands)
(75,450)

$

49,556

(66)%

2022

2021

Amount

%

Other expense, net decreased $49.6 million for the year ended December 31, 2022. The decrease in expense is due to a loss on 
extinguishment of debt of $22.4 million which occurred in the 2021, decreased interest expense of $25.8 million due to reduced interest 
rates on our Term Loan and Senior Term Loan, as well as the overall reduction in principal following our IPO and Refinancing, and an 
increase $1.7 million of interest income, offset by an increase in expense of $0.3 million related to the disposal of fixed assets.

Income Tax Benefit

Income tax benefit

$

8,132

$

(dollars in thousands)
33,719

$

(25,587)

(76)%

2022

2021

Amount

%

Successor
Year ended
December 31,

Change

61

 
Income tax benefit decreased $25.6 million for the year ended December 31, 2022. Income tax benefit consists of current and 
deferred taxes for U.S. and foreign income taxes. The decrease in the income tax benefit was due to the 2022 reduction in pretax book 
loss, domestic valuation allowance recorded, and changes in foreign tax rates.  

Year Ended December 31, 2021 Compared to the Successor 2020 Period and Predecessor 2020 Period

A discussion regarding our financial condition and results of operations for the years ended December 31, 2021 and 2020 can be 
found in “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our Annual Report on Form 
10-K filed with the Securities and Exchange Commission on February 23, 2022.

Liquidity and Capital Resources 

As of December 31, 2022 and December 31, 2021, our principal sources of liquidity were cash, cash equivalents and restricted 
cash totaling $190.3 million and $169.2 million, respectively, which was held for working capital purposes, as well as the available 
balance of our Senior Secured Credit Facilities and Credit Facilities, respectively (each as defined below). As of December 31, 2022 
and December 31, 2021, our cash equivalents were comprised of money market funds. We expect our operating cash flows to improve 
as we increase our operational efficiency and experience economies of scale. 

We have historically financed our operations through cash received from operations, and in 2021, our IPO and the Refinancing 
(as defined below). We believe our existing cash and cash equivalents, our Senior Secured Credit Facilities and cash provided by sales 
of our solutions and services will be sufficient to meet our working capital, capital expenditure and cash needs for the next 12 months 
and beyond. Our future capital requirements will depend on many factors including our growth rate, the timing and extent of spending 
to support development efforts, the expansion of sales and marketing activities, the introduction of new and enhanced products and 
services offerings, and the continuing market acceptance of our products. In the future, we may enter into arrangements to acquire or 
invest in complementary businesses, services and technologies. 

Our material cash requirements from known contractual and other obligations primarily consists of our Senior Term Loan and 

operating facility lease obligations, including certain letters of credit. Expected timing of these payments are as follows:

(in thousands)
Senior Term Loan - principal
Senior Term Loan – interest (1)
Operating facility lease obligations (2)
Total

Total

Next 12 months

Beyond 12 months

$

$

496,250
179,965
27,546
703,761

$

$

5,000
35,910
8,826
49,736

$

$

491,250
144,055
18,720
654,025

(1)

Interest payments that relate to the Senior Term Loan are calculated and estimated for the periods presented based on the 
expected principal balance for each period and the effective interest rate at December 31, 2022 of 6.12%, given that our 
debt is at floating interest rates. Excluded from these payments is the amortization of debt issuance costs related to our 
indebtedness.

(2) As of December 31, 2022 and December 31, 2021, we had a total of $4.3 million and $4.2 million, respectively, of letters 
of credit outstanding that were issued for purposes of securing certain of the Company’s obligations under facility leases 
and other contractual arrangements.

We may be required to seek additional equity or debt financing. In the event that additional financing is required from outside 
sources, we may not be able to raise it on terms acceptable to us or at all. If we are unable to raise additional capital or generate cash 
flows necessary to expand our operations and invest in new technologies, this could reduce our ability to compete successfully and harm 
our results of operations. 

A portion of our customers pay in advance for subscriptions, a portion of which is recorded as deferred revenue. Deferred revenue 
consists of the unearned portion of billed fees for our subscriptions, which is later recognized as revenue in accordance with our revenue 
recognition policy. As of December 31, 2022, we had deferred revenue of $289.4 million, of which $275.6 million was recorded as a 
current liability and is expected to be recorded to revenue in the next 12 months, provided all other revenue recognition criteria have 
been met. As of December 31, 2021, we had deferred revenue of $255.7 million, of which $240.9 million was recorded as a current 
liability.

62

 
The following table shows our cash flows for the year ended December 31, 2022, year ended December 31, 2021, Successor 2020 

Period, and Predecessor 2020 Period: 

(in thousands)
Net cash provided by (used in) operating activities
Net cash provided by (used in) investing activities
Net cash provided by (used in) financing activities

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

$

$

140,271
(115,291)
(1,714)

105,143
15,228
(102,171)

$

36,884
(2,026,790)
2,082,156

$

(57,058)
14,871
(346)

Our  cash  flows  are  subject  to  seasonal  fluctuations.  A  significant  portion  of  our  contracts  have  terms  that  coincide  with  our 
academic customers’ typical fiscal year-end of June 30. Historical experience has shown an increase in new and renewed contracts as 
well as anniversary billings, all of which immediately precede the beginning of our customers’ typical fiscal year-end. We typically 
invoice SaaS fees annually upfront with credit terms of net 30 or 60 days. In turn, our cash flows from operations are affected by this 
seasonality and are typically reflected in higher cash flow, accounts receivable and deferred revenue balances for the second and third 
quarter of each year.

Credit Facility

On  March  24,  2020,  we  entered  into  a  credit  agreement  with  a  syndicate  of  lenders  and  Golub  Capital  Markets  LLC,  as 
administrative agent and collateral agent, and Golub Capital Markets LLC and Owl Rock Capital Advisors LLC, as joint bookrunners 
and joint lead arrangers (the “Credit Agreement”). The Credit Agreement provided for a senior secured term loan facility (the “Initial 
Term Loan”) in an original aggregate principal amount of $775.0 million, which was supplemented by an incremental term loan pursuant 
to the First Incremental Amendment and Waiver to Credit Agreement, dated as of December 22, 2020, in a principal amount of $70.0 
million (the “Incremental Term Loan” and, together with the Initial Term Loan, the “Term Loan”). The maturity date for the Term Loan 
was March 24, 2026, with the remaining principal due in full on the maturity date. The Credit Agreement also provided for a senior 
secured revolving credit facility in an aggregate principal amount of $50.0 million (the “Revolving Credit Facility” and, together with 
the Term Loan, the “Credit Facilities”). The Revolving Credit Facility included a $10.0 million sublimit for the issuance of letters of 
credit. 

The Credit Agreement required us to repay the principal of the Term Loan in equal quarterly repayments equal to 0.25% of the 
aggregate original principal amount of the Term Loan, reduced as a result of the application of prepayments. In connection with the 
Company’s  IPO,  the  Company  made  a  principal  prepayment  in  August  2021  of  $224.3  million  on  its  outstanding  Term  Loan.  In 
connection with the underwriters’ exercise of their over-allotment option in August 2021, the Company made an additional principal 
prepayment in August 2021 of $30.8 million on its outstanding Term Loan. The Company also incurred a 1.5% prepayment premium 
in conjunction with each principal prepayment.

The Company incurred fees with respect to the Revolving Credit Facility, including a commitment fee of 0.50% per annum of 

unused commitments under the Revolving Credit Facility.

On  October  29,  2021,  we  entered  into  a  credit  agreement  (the  “2021  Credit  Agreement”)  with  JPMorgan  Chase  Bank,  N.A. 
(“JPMorgan”), as administrative agent, governing our senior secured credit facilities (the “Senior Secured Credit Facilities”), consisting 
of a $500.0 million senior secured term loan facility (the “Senior Term Loan”) and a $125.0 million senior secured revolving credit 
facility (the “Senior Revolver”). The proceeds from the Senior Secured Credit Facilities were used, in addition to cash on hand, (1) to 
refinance, in full, all existing indebtedness under the Credit Agreement (the “Refinancing”), (2) to pay certain fees and expenses incurred 
in  connection  with  the  entry  into  the  2021  Credit  Agreement  and  the  Refinancing,  and  (3)  to  finance  working  capital  needs  of  the 
Company and its subsidiaries for general corporate purposes.

All of the Company's obligations under the Senior Secured Credit Facilities are guaranteed by the subsidiary guarantors named 
therein (the “Subsidiary Guarantors”). The Senior Revolver includes a $10.0 million sublimit for the issuance of letters of credit. Any 
issuance of letters of credit will reduce the amount available under the Senior Revolver. As of December 31, 2022, we had no outstanding 
borrowings under our Senior Revolver.

63

 
The Senior Term Loan has a seven-year maturity and the Senior Revolver has a five-year maturity. We are required to repay the 
Senior Term Loan portion of the Senior Secured Credit Facilities in quarterly principal installments of 0.25% of the aggregate original 
principal amount of the Senior Term Loan at closing, with the balance payable at maturity. Borrowings under the Senior Secured Credit 
Facilities bear interest, at the Company's option, at: (i) Base Rate equal to the greater of (a) the Federal Funds Rate plus 1/2 of 1.00%, 
(b) the rate of interest in effect for such day as publicly announced from time to time by the administrative agent as its “prime rate,” (c) 
a  Eurocurrency  Rate  for  such  date  plus  1.00%  and  (d)  1.00%;  or  (ii)  the  Eurocurrency  Rate  (provided  that  the  Eurocurrency  Rate 
applicable to the Senior Term Loan shall not be less than 0.50% per annum). The Applicable Rate for the Senior Term Loan with respect 
to Eurocurrency Rate Loans is 2.75% per annum and 1.75% per annum for Base Rate Loans. The Applicable Rate for the Senior Revolver 
with respect to Eurocurrency Rate Loans, SONIA Loans, and Alternative Currency Term Rate Loans ranges from 2.00% to 2.5% subject 
to the Company's Consolidated First Lien Net Leverage Ratio, while the Applicable Rate for Base Rate Loans ranges from 1.00% to 
1.50% subject to the Company's Consolidated First Lien Net Leverage Ratio. We are also required to pay an unused commitment fee to 
the lenders under the Senior Revolver at the Applicable Commitment Fee of the average daily unutilized commitments. The Applicable 
Commitment Fee ranges from 0.40% to 0.50% subject to the Company's Consolidated First Lien Never Leverage Ratio.

As of December 31, 2022, we had outstanding borrowings of $496.3 million on the Senior Term Loan, no outstanding borrowings 

under our Senior Revolver and $4.3 million outstanding under letters of credit. 

Operating Activities 

Net cash provided by operating activities consists primarily of net loss adjusted for certain non-cash items, including stock-based 

compensation, depreciation and amortization and other non-cash charges, net.

Net cash provided by operating activities during 2022 was $140.3 million, which primarily reflected our net loss of $34.2 million, 
offset by non-cash expenses that included $33.6 million of stock-based compensation, $141.2 million of depreciation and amortization, 
$1.2 million of amortization of deferred financing costs, and $3.7 million of other non-cash items. These amounts were offset by a 
decrease to deferred income taxes of $10.2 million. Working capital sources of cash included a net increase of $5.8 million in deferred 
revenue  and  accounts  receivable  primarily  resulting  from  the  seasonality  of  our  business  where  a  significant  number  of  customer 
agreements occur in the second and third quarter of each year, a $5.9 million increase in prepaid expenses and other assets, and $4.9 
million  in  right-of-use  assets.  These  sources  were  partially  offset  by  a  decrease  in  accounts  payable  and  accrued  liabilities  of  $2.2 
million,  a  decrease  in  deferred  commissions  of  $0.6  million,  a  decrease  in  lease  liabilities  of  $6.8  million,  and  a  decrease  in  other 
liabilities of $1.8 million.

Net cash provided by operating activities during 2021 was $105.1 million, which primarily reflected our net loss of $88.7 million, 
offset by non-cash expenses that included $18.1 million of stock-based compensation, $137.7 million of depreciation and amortization, 
$22.4 million of loss on extinguishment of debt, $2.4 million of amortization of deferred financing costs, $1.2 million of impairment on 
disposal group, and $1.7 million of other non-cash items. These amounts were offset by a decrease to deferred income taxes of $36.5 
million. Working capital sources of cash included a net increase of $44.2 million in deferred revenue and accounts receivable primarily 
resulting from the seasonality of our business where a significant number of customer agreements occur in the second and third quarter 
of each year, a $8.0 million increase in accounts payable and accrued liabilities, a $2.1 million increase in prepaid expenses and other 
assets, and $8.7 million in right-of-use assets. These sources were partially offset by a decrease in deferred commissions of $8.4 million, 
a decrease in lease liabilities of $6.4 million, and a decrease in other liabilities of $1.6 million.

 Investing Activities 

Our  investing  activities  have  consisted  primarily  of  business  acquisitions,  purchases  and  maturities  of  marketable  securities, 
property  and  equipment  purchases  for  computer-related  equipment  and  capitalization  of  software  development  costs.  Capitalized 
software  development  costs  are  related  to  new  applications  or  improvements  to  our  existing  software  platform  that  expand  the 
functionality for our customers. 

Net cash used in investing activities during 2022 was $115.3 million, consisting of our acquisitions of Canvas Credentials and 

LearnPlatform of $19.5 million and $89.5 million, respectively, and purchases of property and equipment of $6.3 million.

Net cash provided by investing activities during 2021 was $15.2 million, consisting of $46.0 million due to the sale of Bridge, 
which was offset by our acquisitions of Impact and Elevate Data Sync of $16.9 million and $9.7 million, respectively, and purchases of 
property and equipment of $4.3 million.

64

 
Financing Activities 

Our  financing  activities  have  consisted  of  borrowings  of  long-term  debt,  capital  contributions  received  from  stockholders, 
repurchasing shares for tax withholdings on vesting of restricted stock, proceeds from issuance of our common stock, and selling our 
common stock from our IPO.

Net cash used in financing activities during 2022 was $1.7 million, which consisted of $5.3 million of shares repurchased for tax 
withholdings on vesting of restricted stock, $3.8 million of principal payments made on our Credit Facilities, offset by $7.3 million of 
proceeds from issuance of common stock from employee equity plans. 

Net cash used in financing activities during 2021 was $102.2 million, which consisted of $839.2 million of principal payments 
made on our Credit Facilities, $11.9 million of prepayment premiums paid in connection with our principal debt payments, $1.6 million 
of shares repurchased for tax withholdings on vesting of restricted stock, and distributions to stockholders of $0.9 million. These cash 
outflows  were  offset  by  $492.2  million  in  total  borrowings  related  to  the  Senior  Secured  Credit  Facilities  net  of  debt  discount  and 
issuance costs, as well as $259.3 million of IPO proceeds, net of offering costs paid of $6.1 million.

Year Ended December 31, 2021 Compared to the Successor 2020 Period and Predecessor 2020 Period

A discussion regarding our net cash provided by and used in operating activities, investing activities and financing activities for 
the years ended December 31, 2021 and 2020 can be found in “Management’s Discussion and Analysis of Financial Condition and 
Results of Operations” in our Annual Report on Form 10-K filed with the Securities and Exchange Commission on February 23, 2022.

Indemnification Agreements

In the ordinary course of business, we enter into agreements of varying scope and terms pursuant to which we agree to indemnify 
customers, including, but not limited to, losses arising out of the breach of such agreements, services to be provided by us or from 
intellectual property infringement claims made by third parties. In addition, we have entered into indemnification agreements with our 
directors and certain officers and employees that require us, among other things, to indemnify them against certain liabilities that may 
arise  by  reason  of  their  status  or  service  as  directors,  officers  or  employees.  No  demands  have  been  made  upon  us  to  provide 
indemnification under such agreements and there are no claims that we are aware of that could have a material effect on our consolidated 
balance sheets, consolidated statements of operations and comprehensive loss, or consolidated statements of cash flows. 

Critical Accounting Estimates 

Our management’s discussion and analysis of financial condition and results of operations is based on our consolidated financial 
statements which have been prepared in accordance with GAAP. In preparing our financial statements, we make estimates, assumptions 
and judgments that can have a significant impact on our reported revenue, results of operations and net income or loss, as well as on the 
value of certain assets and liabilities on our balance sheet during and as of the reporting periods. These estimates, assumptions and 
judgments are necessary because future events and their effects on our results and the value of our assets cannot be determined with 
certainty  and  are  made  based  on  our  historical  experience  and  on  other  assumptions  that  we  believe  to  be  reasonable  under  the 
circumstances. These estimates may change as new events occur or additional information is obtained, and we may periodically be faced 
with uncertainties, the outcomes of which are not within our control and may not be known for a prolonged period of time. Because the 
use of estimates is inherent in the financial reporting process, actual results could differ from those estimates. 

While our significant accounting policies are more fully described in Note 1—Description of Business and Summary of Significant 
Accounting Policies, we believe the following critical accounting estimates, assumptions and judgments have the most significant impact 
on our consolidated financial statements are described below. 

Revenue Recognition 

We generate revenue primarily from two main sources: (1) subscription and support revenue, which is comprised of SaaS fees 
from customers accessing our learning, assessment and talent management systems and from customers purchasing additional support 
beyond the standard support that is included in the basic SaaS fees; and (2) related professional services revenue, which is comprised of 
training,  implementation  services  and  other  types  of  professional  services.  Revenue  is  recognized  when  control  of  these  services  is 
transferred to our customers, in an amount that reflects the consideration we expect to be entitled to in exchange for those services.

We determined revenue recognition through the following steps:

•

•

•

Identification of the contract, or contracts, with a customer

Identification of the performance obligations in the contract

Determination of the transaction price

65

 
•

•

Allocation of the transaction price to the performance obligations in the contract

Recognition of revenue when, or as, we satisfy a performance obligation

We recognize revenue for subscription contracts on a ratable basis over the contract term based on the number of calendar days 
in each period, beginning on the date that our service is made available to the customer. Unearned revenue results from revenue amounts 
billed to customers in advance or cash received from customers in advance of the satisfaction of performance obligations. Determining 
the transaction price often involves judgments and estimates that can have a significant impact on the timing and amount of revenue 
reported. At times, the Company may adjust billing under a contract based on the addition of services or other circumstances, which are 
accounted for as variable consideration. The Company estimates these amounts based on historical experience and reduces revenue 
recognized.

Subscription and support revenue is derived from fees from customers to access our learning, assessment and talent management 
systems and support beyond the standard support that is included with all subscriptions. Subscription and support revenue is generally 
recognized on a ratable basis over the contract term.

Our professional services are typically considered distinct from the related subscription services as the promise to transfer the 
subscription can be fulfilled independently from the promise to deliver the  professional services (i.e., customer receives standalone 
functionality from the subscription and the customer obtains the intended benefit of the subscription without the professional services). 
Professional services revenue is typically recognized over time as the services are rendered, using an efforts-expended (labor hours) 
input method. 

Many  of  our  contracts  with  customers  contain  multiple  performance  obligations.  We  account  for  individual  performance 
obligations  separately  if  they  are  distinct.  The  transaction  price  is  allocated  to  the  separate  performance  obligations  on  a  relative 
standalone selling price (“SSP”) basis. We determine the standalone selling prices based on our overall pricing objectives by reviewing 
our significant pricing practices, including discounting practices, geographical locations, the size and volume of our transactions, the 
customer type, price lists, our pricing strategy, and historical standalone sales. Standalone selling price is analyzed on a periodic basis 
to identify if we have experienced significant changes in our selling prices. 

Identifying  the  performance  obligations,  allocation  of  the  transaction  price,  and  the  period  over  which  revenue  is  recognized 
requires  judgment  and  the  use  of  estimates  by  management.  Any  changes  to  our  estimates  could  materially  impact  our  revenue 
recognition.

Deferred Commissions

Deferred commissions are deferred and then amortized on a straight-line basis over a period of benefit that we have determined 
to be generally four years. We determined the period of benefit by taking into consideration our customer contracts, our technology and 
other factors. Amortization of deferred commissions is included in sales and marketing expenses in the accompanying consolidated 
statements of operations and comprehensive loss.

66

 
Stock-Based Compensation

Successor

Prior to our IPO, we determined the grant date fair value for all unit-based awards granted to employees and nonemployees by 
using an option-pricing model. Because we were not a publicly traded company prior to our IPO, estimating grant date fair value required 
us to make assumptions, including the value of our equity, expected time to liquidity, and expected volatility. Stock-based compensation 
costs for granted units were recognized as expense over the requisite service period, which was generally the vesting period for awards, 
on a straight-line basis for awards with only a service condition. For granted units subject to performance conditions, the Company 
recorded expense when the performance condition became probable. Forfeitures were accounted for as they occurred. 

We use the Black-Scholes option pricing model to determine the fair value of purchase rights issued to employees under our 2021 
Employee Stock Purchase Plan (“2021 ESPP”). The Black-Scholes option pricing model is affected by the unit price and a number of 
assumptions, including the award’s expected life, risk-free interest rate, the expected volatility of the underlying stock and expected 
dividends.  Any  change  to  the  stock-based  compensation  assumptions  could  have  a  material  impact  on  our  consolidated  financial 
statements.

These assumptions are estimated as follows:

•

•

•

•

Fair Value of Our Common Stock. We rely on the closing price of our common stock as reported by the New York Stock 
Exchange on the date of grant to determine the fair value of our common stock.

Risk-Free Interest Rate. We base the risk-free interest rate used in the Black-Scholes option pricing model on the implied 
yield available on U.S. Treasury zero-coupon issues with remaining terms similar to the expected term on the options.

Expected Term. For the 2021 ESPP, we used an expected term of 0.6 years for the first offering period and used an expected 
term of 0.5 years for subsequent offering periods.

Volatility. For the first offering period, we estimated the price volatility factor based on the historical volatilities of our 
comparable companies as we did not have a sufficient trading history for our common stock. To determine our comparable 
companies, we considered public enterprise cloud-based application providers and selected those that were similar to us in 
size, stage of life cycle, and financial leverage. Beginning with the second offering period we began using the trading history 
of our own common stock to determine expected volatility.

•

Expected Dividend Yield. We have not paid and do not expect to pay dividends for the foreseeable future.

Predecessor

For the Predecessor 2020 Period, we accounted for all stock options and awards granted to employees and nonemployees using a 
fair  value  method.  Stock-based  compensation  was  recognized  as  an  expense  and  measured  at  the  fair  value  of  the  award.  The 
measurement date for employee awards was generally the date of the grant. Stock-based compensation costs were recognized as expense 
over the requisite service period, which was generally the vesting period for awards, on a straight-line basis for awards with only a 
service condition. Forfeitures were accounted for as they occurred. 

During the Predecessor 2020 Period, we used the Black-Scholes option pricing model to determine the fair value of stock options 
issued to our employees, as well as purchase rights issued to employees under our 2015 Employee Stock Purchase Plan (“2015 ESPP”). 
The Black-Scholes option pricing model is affected by the unit price and a number of assumptions, including the award’s expected life, 
risk-free interest rate, the expected volatility of the underlying stock and expected dividends.

These assumptions were estimated as follows:

•

•

•

Fair Value of Our Common Stock. We relied on the closing price of our common stock as reported by the New York Stock 
Exchange on the date of grant to determine the fair value of our common stock.

Risk-Free Interest Rate. We based the risk-free interest rate used in the Black-Scholes option pricing model on the implied 
yield available on U.S. Treasury zero-coupon issues with remaining terms similar to the expected term on the options.

Expected Term. We estimated the expected term for stock options using the simplified method due to the lack of historical 
exercise activity for our Company. The simplified method calculated the expected term as the mid-point between the vesting 
date and the contractual expiration date of the award. For the 2015 ESPP, we used an expected term of 0.5 years to match 
the offering period.

67

 
•

Volatility. For the first offering period, we estimated the price volatility factor based on the historical volatilities of our 
comparable companies as we did not have a sufficient trading history for our common stock. To determine our comparable 
companies, we considered public enterprise cloud-based application providers and select those that are similar to us in size, 
stage  of  life  cycle,  and  financial  leverage.  We  applied  this  process  using  the  same  or  similar  public  companies  until  a 
sufficient amount of historical information regarding the volatility of our own common stock share price became available 
in connection with our initial IPO (as defined herein). For the remaining offering periods of the 2015 ESPP, we used the 
trading history of our own common stock to determine expected volatility.

•

Expected Dividend Yield. We did not pay and did not expect to pay dividends for the foreseeable future.

Business Combinations

 We estimate the fair value of assets acquired and liabilities assumed in a business combination. Goodwill as of the acquisition 
date is measured as the excess of consideration transferred over the net of the acquisition date fair values of the assets acquired and the 
liabilities  assumed.  Such  valuations  require  management  to  make  significant  estimates  and  assumptions,  especially  with  respect  to 
intangible assets. Significant estimates in valuing certain intangible assets include, but are not limited to, future expected cash flows 
from acquired customer bases, acquired technology and acquired trade names, useful lives, royalty rates, and discount rates. 

The estimates are inherently uncertain and subject to refinement during the measurement period for an acquisition, which may 
last up to one year from the acquisition date. During the measurement period, we may record adjustments to the fair value of tangible 
and intangible assets acquired and liabilities assumed, with a corresponding offset to goodwill. After the conclusion of the measurement 
period  or  the  final  determination  of  the  fair  value  of  assets  acquired  or  liabilities  assumed,  whichever  comes  first,  any  subsequent 
adjustments are recorded to earnings. Historically, there have been no significant changes in our estimates or assumptions.

Goodwill, Acquisition Intangibles and Other Long-Lived Assets - Impairment Assessment

Goodwill represents the excess of consideration transferred over the net of the acquisition date fair values of the assets acquired 
and the liabilities assumed. We assess goodwill for impairment for our reporting unit on an annual basis during our fourth fiscal quarter 
using an October 1 measurement date unless circumstances require a more frequent measurement. 

When evaluating goodwill for impairment, we may first perform an assessment qualitatively whether it is more likely than not 
that our reporting unit's carrying amount exceeds its fair value, referred to as a “step zero” approach. If, based on the review of the 
qualitative factors, we determine it is not more likely than not that the fair value of our reporting unit is less than its carrying value, we 
would bypass the two-step impairment test. Events and circumstances we consider in performing the “step zero” qualitative assessment 
include significant underperformance relative to historical or projected future operating results, significant changes in our use of acquired 
assets or the strategy for our overall business, significant negative industry or economic trends, and significant declines in our stock 
price for a sustained period. If we conclude that it is more likely than not that our reporting unit's fair value is less than its carrying 
amount,  we  would  perform  the  first  step  (“step  one”)  of  the  two-step  impairment  test  and  calculate  the  estimated  fair  value  of  the 
reporting  unit  by  using  discounted  cash  flow  valuation  models  and  by  comparing  our  reporting  unit  to  guideline  publicly  traded 
companies. These methods require estimates of our future revenues, profits, capital expenditures, working capital, and other relevant 
factors,  as  well  as  selecting  appropriate  guideline  publicly  traded  companies  for  our  reporting  unit.  We  estimate  these  amounts  by 
evaluating historical trends, current budgets, operating plans, industry data, and other relevant factors. Alternatively, we may bypass the 
qualitative assessment described above for our reporting unit in any period and proceed directly to performing step one of the goodwill 
impairment test.

We performed a step zero qualitative analysis for our assessment of goodwill impairment for fiscal years 2022 and 2021. After 
evaluating and weighing all relevant events and circumstances, we concluded that it is not more likely than not that the fair value of our 
reporting unit was less than its carrying amount. Consequently, we did not perform a step one quantitative analysis and determined 
goodwill was not impaired for our reporting unit for fiscal years 2022 and 2021.

Our intangible assets that have finite useful lives and other long-lived assets are assessed for potential impairment when there is 
evidence that events and circumstances related to our financial performance and economic environment indicate the carrying amount of 
the assets may not be recoverable. When impairment indicators are identified, we test for impairment using undiscounted cash flows. If 
such tests indicate impairment, then we measure and record the impairment as the difference between the carrying value of the asset and 
the fair value of the asset. Significant management judgment is required in forecasting future operating results used in the preparation 
of the projected cash flows. Should different conditions prevail, material write downs of our intangible assets or other long-lived assets 
could occur. We review the estimated remaining useful lives of our acquired intangible assets at each reporting period. A reduction in 
our estimate of remaining useful lives, if any, could result in increased annual amortization expense in future periods. With exception 
to the factors related to Bridge as discussed in Note 3—Acquisitions and Disposals, we did not recognize any impairment charges on 
intangible assets that have finite useful lives or other long-lived assets in fiscal years 2022 and 2021.

68

 
Income Taxes

We use the asset and liability method of accounting for income taxes. Under this method, income tax expense is recognized for 
the amount of taxes payable or refundable for the current year. In addition, deferred tax assets and liabilities are recognized for the 
expected future tax consequences of temporary differences between the financial reporting and tax basis of assets and liabilities, and for 
operating losses and tax credit carryforwards. Management must make assumptions, judgments and estimates to determine our current 
provision for income taxes and our deferred tax assets and liabilities.

We record a valuation allowance to reduce our deferred tax assets to the net amount that we believe is more likely than not to be 
realized. Accordingly, the need to establish such allowance is assessed periodically by considering matters such as future reversals of 
existing taxable temporary differences, projected future taxable income, tax planning strategies and results of recent operations. The 
evaluation of recoverability of the deferred tax assets requires that we weigh all positive and negative evidence to reach a conclusion 
that it is more likely than not that all or some portion of the deferred tax assets will not be realized. The weight given to the evidence is 
commensurate with the extent to which it can be objectively verified.

We account for uncertainty in tax positions by recognizing a tax benefit from uncertain tax positions when it is more likely than 
not  that  the  position  will  be  sustained  upon  examination.  Evaluating  our  uncertain  tax  positions,  and  determining  our  provision  for 
(benefit from) income taxes are inherently uncertain and require making judgments, assumptions, and estimates.

While we believe that we have adequately reserved for our uncertain tax positions, no assurance can be given that the final tax 
outcome of these matters will not be different. We adjust these reserves in light of changing facts and circumstances, such as the closing 
of a tax audit. To the extent that the final tax outcome of these matters is different than the amounts recorded, such differences will 
impact the provision for (benefit from) income taxes and the effective tax rate in the period in which such determination is made.

The (provision for) benefit from income taxes includes the impact of reserve provisions and changes to reserves as well as the 
related net interest and penalties. In addition, we are subject to the continuous examination of our income tax returns by the United 
States Internal Revenue Service and other tax authorities that may assert assessments against us. We regularly assess the likelihood of 
adverse outcomes resulting from these examinations and assessments to determine the adequacy of our (provision for) benefit from 
income taxes.

Recent Accounting Pronouncements 

For  information  on  recent  accounting  pronouncements,  see  Recent  Accounting  Pronouncements  in  Note  1—Description  of 

Business and Summary of Significant Accounting Policies in the notes to the consolidated financial statements.

Non-GAAP Financial Measures

In addition to our results determined in accordance with U.S. GAAP, we believe the following non-GAAP measures are useful in 
evaluating our operating performance and liquidity. We believe that non-GAAP financial information, when taken collectively, may be 
helpful to investors because it provides consistency and comparability with past financial performance and assists in comparisons with 
other companies, some of which use similar non-GAAP financial information to supplement their U.S. GAAP results. The non-GAAP 
financial information is presented for supplemental informational purposes only and should not be considered a substitute for financial 
information presented in accordance with U.S. GAAP, and may be different from similarly-titled non-GAAP measures used by other 
companies. A reconciliation is provided below for each non-GAAP financial measure to the most directly comparable financial measure 
stated  in  accordance  with  U.S.  GAAP.  Investors  are  encouraged  to  review  the  related  U.S.  GAAP  financial  measures  and  the 
reconciliation of these non-GAAP financial measures to their most directly comparable U.S. GAAP financial measures.

69

 
Non-GAAP Operating Income

We define non-GAAP operating income as loss from operations excluding the impact of stock-based compensation, transaction 
costs, sponsor costs, impairment charges, other non-recurring costs, amortization of acquisition-related intangibles, and the impact of 
fair value adjustments to acquired unearned revenue relating to the Take-Private Transaction and Certica, Impact and Elevate Data Sync 
acquisitions  that  we  do  not  believe  are  reflective  of  our  ongoing  operations.  We  believe  non-GAAP  operating  income  is  useful  in 
evaluating our operating performance compared to that of other companies in our industry, as this metric generally eliminates the effects 
of certain items that may vary for different companies for reasons unrelated to overall operating performance. Although we exclude the 
amortization  of  acquisition-related  intangibles  from  this  non-GAAP  measure,  management  believes  it  is  important  for  investors  to 
understand that such intangible assets were recorded as part of purchase accounting and contribute to revenue generation.

The following table provides a reconciliation of loss from operations to non-GAAP operating income for each of the periods 

indicated:

(dollars in thousands)
Loss from operations
Stock-based compensation
Transaction costs (1)
Sponsor costs (2)
Impairment charges (3)
Other non-recurring costs (4)
Amortization of acquisition related intangibles
Fair value adjustment in connection with purchase accounting
Non-GAAP operating income

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

$

$

(16,480) $
39,779
9,123
517
—
3,365
136,710
868
173,882

$

(46,948) $
25,785
9,090
414
8,116
3,944
133,994
9,322
143,717

$

(172,543)
50,162
11,896
446
46,127
8,490
95,310
22,751
62,639

$

$

(16,587)
7,109
4,879
739
—
2,742
2,586
—
1,468

(1) Represents expenses incurred with third parties as part of the Company's merger and acquisition activity, including due 

diligence, closing and post-close integration activities.

(2) Represent expenses incurred for services provided by Thoma Bravo and their affiliates.

(3) Includes impairment charges as follows:

(dollars in thousands)
Impairment on Bridge held-for-sale goodwill
Impairment on Bridge disposal group
Impairment of leased properties
Total impairment charges

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

$

$

— $
—
—
— $

— $

1,218
6,898
8,116

$

29,612
10,166
6,349
46,127

$

$

—
—
—
—

70

 
(4) Includes other non-recurring costs as follows:

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

(dollars in thousands)
Professional services related to sale of Bridge
Loss on exit of leased properties
Contract modification fees
Employee severance
Workforce realignment costs
Other insignificant non-recurring costs

Total other non-recurring costs

Free Cash Flow

$

$

— $
—
230
744
1,388
1,003
3,365

$

1,185
66
9
1,761
—
923
3,944

$

$

867
641
2,570
3,753
—
659
8,490

$

$

67
—
—
2,675
—
—
2,742

We define free cash flow as net cash provided by (used in) operating activities less purchases of property and equipment and 
intangible  assets,  net  of  proceeds  from  disposals  of  property  and  equipment.  We  believe  free  cash  flow  facilitates  period-to-period 
comparisons of liquidity. We consider free cash flow to be an important measure because it measures the amount of cash we generate 
and reflects changes in working capital. We use free cash flow in conjunction with traditional U.S. GAAP measures as part of our overall 
assessment of our liquidity, including the preparation of our annual operating budget and quarterly forecasts, to evaluate the effectiveness 
of our business strategies, and to communicate with our board of directors concerning our liquidity.

The following table provides a reconciliation of net cash provided by (used in) operating activities to free cash flow for each of 

the periods indicated:

(dollars in thousands)
Net cash provided by (used in) operating activities
Purchases of property and equipment and intangible assets
Proceeds from disposals of property and equipment
Free cash flow

Adjusted EBITDA

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

$

$

140,271
(6,321)
43
133,993

$

$

105,143
(4,259)
53
100,937

$

$

36,884
(1,634)
81
35,331

$

$

(57,058)
(732)
19
(57,771)

EBITDA is defined as earnings before debt-related costs, including interest and loss on debt extinguishment, benefit for taxes, 
depreciation, and amortization. We further adjust EBITDA to exclude certain items of a significant or unusual nature, including stock-
based  compensation,  transaction  costs,  sponsor  costs,  impairment  charges,  other  non-recurring  costs,  effects  of  foreign  currency 
transaction  gains  and  losses,  amortization  of  acquisition-related  intangibles,  and  the  impact  of  fair  value  adjustments  to  acquired 
unearned revenue relating to the Take-Private Transaction and Certica, Impact, and Elevate Data Sync acquisitions. Although we exclude 
the amortization of acquisition-related intangibles from this non-GAAP measure, management believes that it is important for investors 
to understand that such intangible assets were recorded as part of purchase accounting and contribute to revenue generation.

We  believe  that  adjusted  EBITDA  provides  useful  information  to  investors  and  others  in  understanding  and  evaluating  our 
operating results in the same manner as our management team and Board. In addition, it provides a useful measure for period-to-period 
comparisons of our business, as it removes the effect of certain non-cash expenses and certain variable charges.

Adjusted EBITDA has limitations as a financial measure, should be considered as supplemental in nature, and is not meant as a 

substitute for the related financial information prepared in accordance with U.S. GAAP.

71

 
The following table presents a reconciliation of net loss to adjusted EBITDA for each of the periods indicated:

(dollars in thousands)
Net Loss
Interest on outstanding debt and loss on debt extinguishment
Provision (benefit) for taxes
Depreciation
Amortization
Stock-based compensation
Transaction costs (1)
Sponsor costs (2)
Impairment charges (3)
Other non-recurring costs (4)
Effects of foreign currency transaction (gains) and losses
Amortization of acquisition-related intangibles
Fair value adjustments to deferred revenue in connection with 
purchase accounting
Adjusted EBITDA

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

$

$

(34,242) $
24,591
(8,132)
4,491
7
39,779
9,123
517
—
3,365
2,514
136,710

(88,679) $
72,775
(33,719)
3,713
7
25,785
9,090
414
8,116
3,944
1,916
133,994

(177,981)
50,921
(43,924)
3,630
7
50,162
11,896
446
46,127
10,333
(3,353)
95,310

(22,203)
—
183
2,982
35
7,109
4,878
739
—
6,874
1,626
2,586

868
179,591

$

9,322
146,678

$

$

22,751
66,325

$

—
4,809

(1) Represents expenses incurred with third parties as part of the Company's merger and acquisition activity, including due 

diligence, closing and post-close integration activities.

(2) Represent expenses incurred for services provided by Thoma Bravo and their affiliates.

(3) Includes impairment charges as follows:

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

(dollars in thousands)
Impairment on Bridge held-for-sale goodwill
Impairment on Bridge disposal group
Impairment of leased properties
Total impairment charges

$

$

— $
—
—
— $

— $

1,218
6,898
8,116

$

29,612
10,166
6,349
46,127

(4) Includes other non-recurring costs as follows:

Successor

(dollars in thousands)
Professional services related to sale of Bridge
Loss on exit of leased properties
Contract modification fees
Employee severance
Workforce realignment costs
Other insignificant non-recurring costs

Total other non-recurring costs

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

$

$

— $
—
230
744
1,388
1,003
3,365

$

1,185
66
9
1,761
—
923
3,944

$

$

867
2,484
2,570
3,753
—
659
10,333

$

$

$

$

—
—
—
—

Predecessor
Period from 
January 1 to 
March 31,
2020

67
4,132
—
2,675
—
—
6,874

72

 
Allocated Combined Receipts

We define Allocated Combined Receipts as the combined receipts of our Company and companies that we have acquired allocated 
to the period of service delivery. We calculate Allocated Combined Receipts as the sum of (i) revenue and (ii) the impact of fair value 
adjustments  to  acquired  unearned  revenue  related  to  the  Take-Private  Transaction  and  Certica,  Impact  and  Elevate  Data  Sync 
acquisitions that we do not believe are reflective of our ongoing operations. Management uses this measure to evaluate organic growth 
of  the  business  period  over  period,  as  if  the  Company  had  operated  as  a  single  entity  and  excluding  the  impact  of  acquisitions  or 
adjustments  due  to  purchase  accounting.  Organic  growth  in  current  and  future  periods  is  driven  by  sales  to  new  customers  and  the 
addition of additional subscriptions and functionality to existing customers, offset by customer cancellations or reduced subscriptions 
upon renewal.

We believe that it is important to evaluate growth on this organic basis, as it is an indication of the success of our services from 
the customer’s perspective that is not impacted by corporate events such as acquisitions or the fair value estimates of acquired unearned 
revenue. We believe this measure is useful to investors because it illustrates the trends in our organic revenue growth and allows investors 
to analyze the drivers of revenue on the same basis as management.

The following table presents a reconciliation of revenue to Allocated Combined Receipts for each of the periods indicated:

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

(dollars in thousands)
Revenue
Fair value adjustments to deferred revenue in connection with 
purchase accounting
Allocated Combined Receipts

$

$

475,194

$

405,361

$

230,673

868
476,062

$

9,322
414,683

$

22,751
253,424

Predecessor
Period from 
January 1 to 
March 31,
2020

$

$

71,389

—
71,389

Item 7A. Quantitative and Qualitative Disclosures About Market Risk.

We are exposed to market risk in the ordinary course of our business. Market risk represents the risk of loss that may impact our 
financial  position  due  to  adverse  changes  in  financial  market  prices  and  rates.  Our  market  risk  exposure  is  primarily  a  result  of 
fluctuations in foreign currency exchange rates and interest rates and inflation. We do not hold or issue financial instruments for trading 
purposes. 

Foreign Currency Exchange Risk

Our reporting currency is the U.S. dollar. Due to our international operations, we have foreign currency risks related to operating 
expense denominated in currencies other than the U.S. dollar, particularly the euro. Most of our sales are denominated in U.S. dollars, 
and therefore our revenue is not currently subject to significant foreign currency risk. Our operating expenses are denominated in the 
currencies of the countries in which our operations are located, which are primarily in the United States, Europe, Australia, and New 
Zealand. Our consolidated results of operations and cash flows are, therefore, subject to fluctuations due to changes in foreign currency 
exchange rates and may be adversely affected in the future due to changes in foreign exchange rates. To date, we have not entered into 
any  hedging  arrangements  with  respect  to  foreign  currency  risk  or  other  derivative  financial  instruments.  During  the  year  ended 
December 31, 2022, a hypothetical 10% change in foreign currency exchange rates applicable to our business would not have had a 
material impact on our consolidated financial statements.

Interest Rate Risk

We had cash, cash equivalents and restricted cash of $190.3 million as of December 31, 2022, consisting of cash and money 
market accounts in highly rated financial institutions. With the exception of cash, these interest-earning instruments carry a degree of 
interest rate risk. To date, fluctuations in our interest income have not been significant. We do not enter into investments for trading or 
speculative purposes and have not used any derivative financial instruments to manage our interest rate risk exposure. Due to the short-
term nature of these investments, we have not been exposed to, nor do we anticipate being exposed to, material risks due to changes in 
interest rates.

At December 31, 2022, we had in place a $125.0 million Senior Revolver, with availability of $125.0 million, and approximately 
$496.3 million outstanding under the Senior Term Loan. The Senior Revolver bears interest at 2.5% whereas the Senior Term Loan 
bears interest at 2.75% plus a variable applicable rate. As a result of increased federal funds interest rates, the interest rate applicable to 
our Senior Term Loan increased from 3.25% as of December 31, 2021 to 6.12% as of December 31, 2022, impacting our cost of debt.

We have an agreement to maintain cash balances at a financial institution of no less than $4.2 million as collateral for several 
letters of credit for purposes of securing certain of the Company’s obligations under facility leases and other contractual arrangements.

73

 
Inflation Risk

We do not believe that inflation has had a material effect on our business, financial condition or results of operations in our fiscal 
year ended December 31, 2022 because substantially all of our sales are denominated in U.S. dollars, which have not been subject to 
material currency inflation, and our operating expenses that are denominated in currencies other than U.S. dollars have not been subject 
to material currency inflation.

74

 
Item 8. Financial Statements and Supplementary Data.

INSTRUCTURE HOLDINGS, INC.

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

Reports of Independent Registered Public Accounting Firm (PCAOB ID: 42)...............................................................................
Consolidated Balance Sheets............................................................................................................................................................
Consolidated Statements of Operations and Comprehensive Loss ..................................................................................................
Consolidated Statements of Stockholders’ Equity ...........................................................................................................................
Consolidated Statements of Cash Flows ..........................................................................................................................................
Notes to Consolidated Financial Statements ....................................................................................................................................

F-1
F-5
F-6
F-7
F-8
F-10

75

 
[This page intentionally left blank] 

Report of Independent Registered Public Accounting Firm

To the Stockholders and the Board of Directors of Instructure Holdings, Inc.

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of Instructure Holdings, Inc. (the Successor or the Company) as of 
December 31, 2022 and 2021, the related consolidated statements of operations and comprehensive loss, stockholders’ equity and cash 
flows for the years ended December 31, 2022 and December 31, 2021, and the period from April 1, 2020 through December 31, 2020, 
and the related notes. We have also audited the related consolidated statements of operations and comprehensive loss, stockholders’ 
equity and cash flows of the Predecessor for the period from January 1, 2020 through March 31, 2020, and the related notes. These are 
collectively referred to as the “consolidated financial statements”. In our opinion, the consolidated financial statements present fairly, 
in all material respects, the financial position of the Company at December 31, 2022 and 2021, and the results of its operations and its 
cash flows for the years ended December 31, 2022 and December 31, 2021 and the period from April 1, 2020 through December 31, 
2020, in conformity with U.S. generally accepted accounting principles. Also, in our opinion, the consolidated financial statements 
present fairly, in all material respects, the results of operations and cash flows of the Predecessor for the period from January 1, 2020 
through March 31, 2020, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company’s internal control over financial reporting as of December 31, 2022, based on criteria established in Internal 
Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission 2013 framework 
and our report dated February 17, 2023 expressed an unqualified opinion thereon.

Basis for Opinion

These  financial  statements  are  the  responsibility  of  the Company’s  management.  Our  responsibility  is  to  express  an opinion  on  the 
Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to 
be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations 
of the Securities and Exchange Commission and the PCAOB. We conducted our audits in accordance with the standards of the PCAOB. 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are 
free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material 
misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such 
procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits 
also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall 
presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matter 

The critical audit matter communicated below is a matter arising from the current period audit of the financial statements that was 
communicated or required to be communicated to the audit committee and that: (1) relates to accounts or disclosures that are material 
to the financial statements and (2) involved our especially challenging, subjective or complex judgments. The communication of the 
critical audit matter does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, 
by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or 
disclosures to which it relates.

F-1

 
 
Allocating revenue in contracts with multiple performance obligations

Description of the 
Matter

As described in Note 1 to the consolidated financial statements, many of the Company’s contracts with customers 
contain multiple performance obligations, which are accounted for separately when recognizing revenue if they 
are distinct. In such cases, the transaction price is allocated to the separate performance obligations based on their 
relative standalone selling prices. Management estimates the standalone selling prices based on the Company’s 
overall pricing objectives and considers significant pricing practices, including discounting, geographical location, 
the size and volume of transactions, the customer type, contract pricing, and historical standalone sales. The 
Company analyzes standalone selling prices on a periodic basis to identify if it has experienced significant 
changes in standalone selling prices.

In contracts that include multiple products or services, auditing the identification of distinct performance 
obligations and the allocation of transaction price is challenging. For example, judgment is required to identify 
distinct performance obligations in the contract and the appropriate timing of revenue recognition for each 
performance obligation. Management’s estimates of the standalone selling prices used to allocate the transaction 
price are sensitive to changes in management’s business practices, such as pricing strategies. Such changes can 
have a significant impact on the determination of standalone selling price.

How We Addressed 
the Matter in Our 
Audit

We obtained an understanding, evaluated the design and tested the operating effectiveness of controls over the 
Company’s process to identify performance obligations and allocate the transaction price to those performance 
obligations, including the underlying assumptions related to the estimation of standalone selling prices.

Our audit procedures also included, among others, an evaluation of management’s contract assessment and 
identification of performance obligations. We inspected a sample of customer contracts and reviewed 
management’s contract assessment and identification of performance obligations. We then tested the period over 
which management determined the revenue associated with each performance obligation should be recognized, as 
well as the standalone selling prices assigned to those performance obligations for purposes of allocating the 
transaction price. In testing the Company’s estimate of standalone selling prices, we assessed the appropriateness 
of the methodology applied, tested the clerical accuracy of the calculations, and evaluated the accuracy and 
completeness of the underlying data used in management's analysis. This evaluation included assessing the effect 
of the Company’s current and historical pricing and discounting practices for various transaction sizes and 
volumes across different customer types and geographical locations.

/s/ Ernst & Young LLP
We have served as the Company’s auditor since 2012. 

Salt Lake City, Utah 
February 17, 2023

F-2

 
Report of Independent Registered Public Accounting Firm

To the Stockholders and the Board of Directors of Instructure Holdings, Inc.

Opinion on Internal Control Over Financial Reporting

We have audited Instructure Holdings, Inc.’s internal control over financial reporting as of December 31, 2022, based on criteria 
established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway 
Commission (2013 framework) (the COSO criteria). In our opinion, Instructure Holdings, Inc. (the Successor or the Company) 
maintained, in all material respects, effective internal control over financial reporting as of December 31, 2022, based on the COSO 
criteria.

As indicated in the accompanying Management’s Annual Report on Internal Control over Financial Reporting, management’s 
assessment of and conclusion on the effectiveness of internal control over financial reporting did not include the internal controls of 
LearnPlatform, Inc., which is included in the 2022 consolidated financial statements of the Company and constituted 4.7% of 
consolidated total assets as of December 31, 2022 and 0.1% of consolidated  revenues for the year then ended. Our audit of internal 
control over financial reporting of the Company also did not include an evaluation of the internal control over financial reporting of 
LearnPlatform, Inc.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the accompanying consolidated balance sheets of Instructure Holdings, Inc. (the Successor or the Company) as of 
December 31, 2022 and 2021, the related consolidated statements of operations and comprehensive loss, stockholders’ equity and cash 
flows for the years ended December 31, 2022 and December 31, 2021, and the period from April 1, 2020 through December 31, 2020, 
and the related notes. We have also audited the related consolidated statements of operations and comprehensive loss, stockholders’ 
equity and cash flows of the Predecessor for the period from January 1, 2020 through March 31, 2020, and the related notes. Our 
report dated February 17, 2023 expressed an unqualified opinion thereon.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of 
the effectiveness of internal control over financial reporting included in the accompanying Management’s Annual Report on Internal 
Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial 
reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with 
respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities 
and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit 
to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects.

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness 
exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such 
other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our 
opinion.

Definition and Limitations of Internal Control Over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the 
maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the 
company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in 
accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in 
accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding 
prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect 
on the financial statements.

F-3

 
 
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections 
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 
conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ Ernst & Young LLP

Salt Lake City, Utah
February 17, 2023

F-4

 
 
 
INSTRUCTURE HOLDINGS, INC.

Consolidated Balance Sheets
(in thousands, except per share data)

$

$

$

December 31,

2022

2021

$

$

$

185,954
71,428
11,120
13,390
3,144
285,036
12,380
13,575
1,266,402
542,679
871
18,781
8,143
5,622
2,153,489

18,792
28,483
7,205
4,013
275,564
334,057
486,471
13,816
16,610
24,702
1,706
877,362

164,928
51,607
15,475
11,418
3,384
246,812
10,792
18,175
1,194,221
629,746
1,553
20,105
6,477
5,901
2,133,782

18,324
28,408
6,666
2,763
240,936
297,097
490,500
14,740
23,678
29,851
3,531
859,397

Assets
Current assets:

Cash and cash equivalents
Accounts receivable—net
Prepaid expenses
Deferred commissions
Other current assets

Total current assets
Property and equipment, net
Right-of-use assets
Goodwill
Intangible assets, net
Noncurrent prepaid expenses
Deferred commissions, net of current portion
Deferred tax assets
Other assets
Total assets
Liabilities and stockholders’ equity
Current liabilities:

Accounts payable
Accrued liabilities
Lease liabilities
Long-term debt, current
Deferred revenue
Total current liabilities
Long-term debt, net of current portion
Deferred revenue, net of current portion
Lease liabilities, net of current portion
Deferred tax liabilities
Other long-term liabilities
Total liabilities
Stockholders’ equity:

Common stock, par value $0.01 per share; 500,000 shares authorized as of December 31, 2022 and December 31, 
2021, 142,917 and 140,741 shares issued and outstanding as of December 31, 2022 and December 31, 2021, 
respectively.
Additional paid-in capital
Accumulated deficit
Total stockholders’ equity
Total liabilities and stockholders’ equity
Share amounts and per share data give retroactive effect to the forward stock split described in the Description of Business and Basis of Presentation 
footnote effective July 9, 2021.

1,429
1,575,600
(300,902)
1,276,127
2,153,489

1,407
1,539,638
(266,660)
1,274,385
2,133,782

$

$

See accompanying notes.

F-5

 
INSTRUCTURE HOLDINGS, INC.

Consolidated Statements of Operations and Comprehensive Loss
(in thousands, except per share amounts)

Revenue:

Subscription and support
Professional services and other

Total revenue

Cost of revenue:

Subscription and support
Professional services and other

Total cost of revenue

Gross profit
Operating expenses:

Sales and marketing
Research and development
General and administrative
Impairment on held-for-sale goodwill
Impairment on disposal group
Total operating expenses

Loss from operations
Other income (expense):

Interest income
Interest expense
Other income (expense), net
Loss on extinguishment of debt

Total other income (expense), net

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

$

$

430,661
44,533
475,194

146,546
25,748
172,294
302,900

181,744
77,189
60,447
—
—
319,380
(16,480)

$

$

367,781
37,580
405,361

148,923
20,942
169,865
235,496

162,544
63,771
54,911
—
1,218
282,444
(46,948)

209,148
21,525
230,673

108,603
15,547
124,150
106,523

125,650
51,066
62,572
29,612
10,166
279,066
(172,543)

65,968
5,421
71,389

19,699
4,699
24,398
46,991

27,010
19,273
17,295
—
—
63,578
(16,587)

1,679
(24,595)
(2,978)
—
(25,894)
(42,374)
8,132
(34,242) $
(0.24) $

29
(50,360)
(2,695)
(22,424)
(75,450)
(122,398)
33,719
(88,679) $
(0.67) $

49
(50,921)
1,510
—
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(221,905)
43,924
(177,981)
(1.41)

313
(8)
(5,738)
—
(5,433)
(22,020)
(183)
(22,203)
(0.58)

Loss before income tax benefit (expense)
Income tax benefit (expense)
Net loss and comprehensive loss
Net loss per common share, basic and diluted
Weighted-average common shares used in computing basic and diluted 
     net loss per common share attributable to common stockholders
Share amounts and per share data give retroactive effect to the forward stock split described in the Description of Business and Basis of Presentation 
footnote effective July 9, 2021.

132,387

126,235

141,815

38,369

$
$

$
$

See accompanying notes.

F-6

 
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S

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSTRUCTURE HOLDINGS, INC.

Consolidated Statements of Cash Flows
(in thousands)

Operating Activities:

Net loss
Adjustments to reconcile net loss to net cash provided by (used in) operating 
activities:

Depreciation of property and equipment
Amortization of intangible assets
Amortization of deferred financing costs
Impairment on disposal group
Impairment on held-for-sale goodwill
Loss on extinguishment of debt
Stock-based compensation
Deferred income taxes
Other
Changes in assets and liabilities:
Accounts receivable, net
Prepaid expenses and other assets
Deferred commissions
Right-of-use assets
Accounts payable and accrued liabilities
Deferred revenue
Lease liabilities
Other liabilities

Net cash provided by (used in) operating activities

Investing Activities:

Purchases of property and equipment
Proceeds from sale of property and equipment
Proceeds from sale of Bridge
Business acquisitions, net of cash acquired
Maturities of marketable securities

Net cash provided by (used in) investing activities

Financing Activities:

IPO proceeds, net of offering costs paid of $5,719
Proceeds from issuance of common stock from employee equity plans
Shares repurchased for tax withholdings on vesting of restricted stock units
Proceeds from issuance of term debt, net of discount
Proceeds from contributions from stockholders
Distributions to stockholders
Repayments of long-term debt
Term Loan prepayment premium
Payments of financing costs

Net cash provided by (used in) financing activities

Foreign currency impacts on cash and cash equivalents
Net increase (decrease) in cash, cash equivalents and restricted cash
Cash, cash equivalents and restricted cash, beginning of period
Cash, cash equivalents and restricted cash, end of period
Supplemental cash flow disclosure:

Cash paid for taxes
Interest paid

Non-cash investing and financing activities:

Capital expenditures incurred but not yet paid

$

$
$

$

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

$

(34,242)

$

(88,679)

$

(177,981)

$

(22,203)

4,491
136,717
1,178
—
—
—
33,585
(10,222)
3,669

(18,454)
5,940
(648)
4,888
(2,227)
24,238
(6,817)
(1,825)
140,271

(6,321)
43
—
(109,013)
—
(115,291)

—
7,327
(5,272)
—
—
—
(3,750)
—
(19)
(1,714)
(2,153)
21,113
169,153
190,266

3,102
18,073

67

$

$
$

$

3,713
134,003
2,435
1,218
—
22,424
18,072
(36,485)
1,685

(4,314)
2,094
(8,358)
8,729
8,038
48,543
(6,363)
(1,612)
105,143

(4,259)
53
46,018
(26,584)
—
15,228

259,254
—
(1,568)
493,090
—
(930)
(839,187)
(11,893)
(937)
(102,171)
—
18,200
150,953
169,153

646
48,058

83

$

$
$

$

3,630
95,315
1,508
10,166
29,612
—
8,685
(43,924)
1,641

(19,947)
26,948
(24,537)
7,989
(4,499)
122,157
(2,836)
2,957
36,884

(1,634)
81
—
(2,025,237)
—
(2,026,790)

—
—
—
830,729
1,257,240
—
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—
—
2,082,156
—
92,250
58,703
150,953

296
49,227

—

$

$
$

$

2,982
2,620
—
—
—
—
7,109
—
1,959

11,903
(25,121)
1,469
4,509
2,187
(36,983)
(7,489)
—
(57,058)

(732)
19
—
—
15,584
14,871

—
1,067
(1,413)
—
—
—
—
—
—
(346)
—
(42,533)
101,236
58,703

32
—

79

See accompanying notes.

F-8

 
INSTRUCTURE HOLDINGS, INC.

Consolidated Statements of Cash Flows
(in thousands)

The following provides a reconciliation of cash, cash equivalents and restricted cash to the amounts reported on the consolidated 
balance sheets. Restricted cash has been disclosed in Other assets as it is associated with letters of credit obtained to secure office space 
from our various lease agreements and other contractual arrangements:

December 31,
2022

Successor
December 31,
2021

December 31,
2020

Predecessor
March 31,
2020

Cash and equivalents
Restricted cash

Total cash, cash equivalents and restricted cash

$

$

185,954
4,312
190,266

$

$
See accompanying notes.

164,928
4,225
169,153

$

$

146,212
4,741
150,953

$

$

53,889
4,814
58,703

F-9

 
INSTRUCTURE HOLDINGS, INC.

Notes to Consolidated Financial Statements

1. Description of Business and Summary of Significant Accounting Policies

Organization

On March 24, 2020, Instructure Parent, L.P. (“TopCo”) acquired 100 percent of Instructure, Inc.’s equity. Instructure Intermediate 
Holdings I, Inc. was a wholly-owned subsidiary of TopCo and was formed on January 14, 2020 by Thoma Bravo for the purpose of 
purchasing Instructure, Inc. and had no operations prior to the Take-Private Transaction. On May 26, 2021, Instructure Intermediate 
Holdings  I,  Inc.  changed  its  name  to  Instructure  Holdings,  Inc  (“Instructure”  or  the  “Company”).  As  a  result  of  the  Take-Private 
Transaction, the accompanying consolidated financial statements are presented in two distinct periods to indicate the application of two 
different  bases  of  accounting  between  the  periods  presented  and  are  therefore  not  comparable.  The  period  prior  to  March  31,  2020 
includes all of the accounts of Instructure, Inc. (“Predecessor 2020 Period”) and the periods beginning April 1, 2020 include all of the 
accounts of Instructure Holdings, Inc. (Successor), with the period ending December 31, 2020 being the Successor 2020 Period. For 
accounting purposes, the “Acquisition Date” for the Take-Private Transaction has been designated as March 31, 2020, as the operating 
results and change in financial position for the intervening period from March 24, 2020 to March 31, 2020 is not material. Except as 
otherwise stated, the financial information, accounting policies, and activities of the Successor and the Predecessor are referred to as 
those of the Company.

Instructure  is  an  education  technology  company  dedicated  to  elevating  student  access,  amplifying  the  power  of  teaching,  and 
inspiring everyone to learn together. Instructure's learning platform delivers a next-generation learning management system (“LMS”), 
robust assessments for learning, actionable analytics, and engaging, dynamic content. Instructure offers its learning platform through a 
Software-as-a-Service, or SaaS, business model. Instructure, Inc. was incorporated in the state of Delaware in September 2008. We are 
headquartered in Salt Lake City, Utah, and have wholly-owned subsidiaries in the United Kingdom, Australia, the Netherlands, Hong 
Kong, Sweden, Brazil, Mexico, Hungary, and Singapore.

Basis of Presentation

The  consolidated  financial  statements  have  been  prepared  in  accordance  with  accounting  principles  generally  accepted  in  the 
United States, or U.S. GAAP. The accompanying consolidated financial statements include our accounts and those of our wholly-owned 
subsidiaries. All intercompany transactions have been eliminated in consolidation.

On July 9, 2021, the Company effected a 126,239.815-for-1 stock split of its issued and outstanding shares of common stock and 
made  comparable  and  equitable  adjustments  to  its  equity  awards  in  accordance  with  the  terms  of  the  awards.  The  par  value  of  the 
common stock was not adjusted as a result of the stock split. Accordingly, all share and per share amounts for all periods presented in 
the accompanying consolidated financial statements and notes thereto have been adjusted retrospectively, where applicable, to reflect 
this stock split. In connection with the stock split, on July 9, 2021, the Company’s board of directors and stockholders approved the 
Certificate of Amendment to the Amended and Restated Certificate of Incorporation to increase the number of authorized shares of 
common stock from 2,000 shares to 500,000,000 shares and to increase the number of authorized shares of preferred stock from zero 
shares to 50,000,000 shares. No preferred stock has been issued or outstanding. 

On July 26, 2021, the Company completed its IPO of 12,500,000 shares of common stock at an offering price of $20.00 per share. 
The Company received net proceeds of $234.0 million after deducting underwriting discounts and commissions. On August 19, 2021, 
the underwriters partially exercised their over-allotment option and purchased an additional 1,675,000 shares of common stock at the 
offering  price  of  $20.00  per  share.  The  Company  received  additional  net  proceeds  of  $31.4  million  after  deducting  underwriting 
discounts and commissions.

Use of Estimates

The preparation of the consolidated financial statements in conformity with U.S. GAAP requires management to make estimates 
and  assumptions  that  affect  reported  amounts  and  disclosures.  Accordingly,  actual  results  could  differ  from  those  estimates.  Such 
estimates, which we evaluate on an on-going basis, include provisions for credit losses, useful lives for property and equipment and 
intangible assets, valuation allowances for net deferred income tax assets, valuation of stock-based compensation and common stock, 
acquisition related estimates, our assessment for impairment of goodwill, intangible assets, and other long-lived assets, the standalone 
selling price of performance obligations, timing of professional services revenue recognition, and the determination of the period of 
benefit for deferred commissions. We base our estimates on historical experience and on various other assumptions which we believe 
to be reasonable.

F-10

 
Operating Segments

We operate in a single operating segment, cloud-based learning management, assessment and performance systems. Operating 
segments  are  defined  as  components  of  an  enterprise  for  which  separate  financial  information  is  regularly  evaluated  by  the  chief 
operating decision makers (“CODMs”), which are our chief executive officer and chief financial officer, in deciding how to allocate 
resources and assess performance. Our CODMs evaluate our financial information and resources and assess the performance of these 
resources on a consolidated basis. Since we operate in one operating segment, all required financial segment information can be found 
on the consolidated financial statements.

Net Loss Per Share Attributable to Common Stockholders

Basic net loss per share attributable to common stockholders for the year ended December 31, 2022, the year ended December 31, 
2021, Successor 2020 Period, and Predecessor 2020 Period is computed by dividing net loss attributable to common stockholders by 
the  weighted-average  number  of  common  shares  outstanding  for  the  period.  Diluted  net  loss  per  share  attributable  to  common 
stockholders is computed by giving effect to all potential dilutive common stock equivalents outstanding for the period. For purposes 
of this calculation, options to purchase common stock are considered to be common stock equivalents in the Predecessor 2020 Period. 
Restricted stock units are considered to be common stock equivalents in the year ended December 31, 2022, the year ended December 
31, 2021, and Predecessor 2020 Period. Shares purchased through the employee stock purchase plan are considered to be common stock 
equivalents in the year ended December 31, 2022, the year ended December 31, 2021, and Predecessor 2020 Period. There were no 
restricted stock units outstanding during the Successor 2020 Period.  

A reconciliation of the denominator used in the calculation of basic and diluted net loss per share is as follows (in thousands, 

except per share amounts):

Numerator:
Net loss

Denominator:

Weighted-average common shares outstanding—basic
Total weighted-average common shares
   outstanding—basic
Dilutive effect of share equivalents resulting from
   stock options and unvested restricted stock units
Weighted-average common shares outstanding-diluted

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

$

(34,242) $

(88,679) $

(177,981)

$

(22,203)

141,815

132,387

126,235

141,815

132,387

126,235

—
141,815

—
132,387

—
126,235
(1.41)

$

38,369

38,369

—
38,369
(0.58)

Net loss per common share, basic and diluted

$

(0.24) $

(0.67) $

For the year ended December 31, 2022, the year ended December 31, 2021, Successor 2020 Period, and Predecessor 2020 Period, 
we incurred net losses and, therefore, the effect of our outstanding options to purchase common stock, restricted stock units, and rights 
to purchase common stock through the employee stock purchase plan, were not included in the calculation of diluted net loss per share 
as the effect would be anti-dilutive. The following table contains share totals with a potentially dilutive impact (in thousands):

Options to purchase common stock
Restricted stock units
Employee stock purchase plan

Total

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

—
4,846
129
4,975

—
4,723
176
4,899

—
—
—
—

470
2,116
—
2,586

F-11

 
Concentration of Credit Risk, Significant Customers and International Operations

Financial instruments that potentially subject us to a concentration of credit risk consist principally of cash, cash equivalents and 
accounts  receivable.  We  deposit  cash  with  high  credit  quality  financial  institutions,  which  at  times,  may  exceed  federally  insured 
amounts.  We  have  not  experienced  any  losses  on  our  deposits.  We  perform  ongoing  credit  evaluations  of  our  customers’  financial 
condition and generally require no collateral from our customers. We review the expected collectability of accounts receivable and 
record a provision for credit losses for amounts that we determine are not collectible.

There were no customers with revenue as a percentage of total revenue exceeding 10% for the periods presented.

As of December 31, 2022, there were no customers with outstanding net accounts receivable balances as a percentage of total 
outstanding  net  accounts  receivable  greater  than  10%.  As  of  December  31,  2021,  our  largest  customer’s  outstanding  net  accounts 
receivable balance as a percentage of total outstanding net accounts receivable represented 10.5%. There were no other customers with 
outstanding net accounts receivable balances as a percentage of the total outstanding net accounts receivable balance greater than 10% 
as of December 31, 2021.

Cash and Cash Equivalents

We consider all short-term highly liquid investments purchased with original maturities of three months or less at the time of 

acquisition to be cash equivalents.

Provision for Credit Losses

Provision for credit losses consist of bad debt expense associated with our accounts receivable balance. These losses are recorded 

in general and administrative in our consolidated statements of operations and comprehensive loss.

We are exposed to credit losses primarily through our receivables from customers. We develop estimates to reflect the risk of 
credit  loss  which  are  based  on  historical  loss  trends  adjusted  for  asset  specific  attributes,  current  conditions  and  reasonable  and 
supportable  forecasts  of  the  economic  conditions  that  will  exist  through  the  contractual  life  of  the  financial  asset.  We  monitor  our 
ongoing  credit  exposure  through  an  active  review  of  collection  trends.  Our  activities  include  monitoring  the  timeliness  of  payment 
collection,  managing  dispute  resolution  and  performing  timely  account  reconciliations.  Our  provisions  for  credit  loss  balances  at 
December 31, 2022 and 2021 were $1.7 million and $0.8 million, respectively. 

The following is a roll-forward of our provision for credit losses (in thousands):

Provision for Credit Losses
Year ended December 31, 2022
Year ended December 31, 2021
Successor 2020 Period
Predecessor 2020 Period

Balance
Beginning
of Period

Charged to
Costs or
Expenses

Deductions(1)

Balance at
End of
Period

$
$
$
$

815
902
—
871

940
232
1,006
323

(287) $
(319) $
(104) $
(163) $

1,468
815
902
1,031

(1) Deductions include actual accounts written-off, net of recoveries and revaluations.

Property and Equipment and Intangible Assets

Property and equipment are stated at cost less accumulated depreciation. Expenditures that materially increase values or capacities 

or extend useful lives of property and equipment are capitalized.

Repairs  and  maintenance  costs  that  do  not  extend  the  useful  life  or  improve  the  related  assets  are  expensed  as  incurred. 
Depreciation is computed using the straight-line method over the estimated useful lives of the assets or over the related lease terms (if 
shorter). The estimated useful life of each asset category is as follows:

Computer and office equipment
Purchased software
Furniture and fixtures
Capitalized software development costs

Leasehold improvement and other

F-12

Estimated
Useful Life
2-3 years
2-3 years
2-5 years
3 years
Lesser of lease term or 
useful life

 
Certain  costs  incurred  to  develop  software  applications  used  in  the  cloud-based  learning,  assessment,  development  and 
engagement system are capitalized and included in property and equipment, net on the consolidated balance sheets. Capitalizable costs 
consist of (1) certain external direct costs of materials and services incurred in developing or obtaining internal-use software; and (2) 
payroll and payroll-related costs for employees who are directly associated with and who devote time to the project. These costs generally 
consist  of  internal  labor  during  configuration,  coding  and  testing  activities.  Research  and  development  costs  incurred  during  the 
preliminary  project  stage,  or  costs  incurred  for  data  conversion  activities,  training,  maintenance  and  general  and  administrative  or 
overhead costs, are expensed as incurred. Costs that cannot be separated between the maintenance of, and relatively minor upgrades and 
enhancements  to,  internal-use  software  are  also  expensed  as  incurred.  Costs  incurred  during  the  application  development  stage  that 
significantly  enhance  and  add  new  functionality  to  the  cloud-based  learning,  assessment,  development  and  engagement  system  are 
capitalized as capitalized software development costs. Capitalization begins when: (1) the preliminary project stage is complete; (2) 
management with the relevant authority authorizes and commits to the funding of the software project; (3) it is probable the project will 
be completed; (4) the software will be used to perform the functions intended; and (5) certain functional and quality standards have been 
met.

Acquired finite-lived intangibles are amortized on a straight-line basis over the estimated useful life of the asset, which ranges 

from one to ten years. 

When there are indicators of potential impairment, we evaluate recoverability of the carrying values of property and equipment 
and intangible assets by comparing the carrying amount of an asset to the estimated undiscounted future cash flows expected to be 
generated by the asset. If the carrying amount of the asset exceeds our estimated undiscounted future net cash flows, an impairment 
charge is recognized based on the amount by which the carrying value of the asset exceeds the fair value of the asset. We did not incur 
any impairment charges during the periods presented.

Leases

We enter into operating lease arrangements for real estate assets related to office space. Consistent with the Financial Accounting 
Standards Board's (“FASB”) Accounting Standards Codification (“ASC”) 842, Leases (“Topic 842”), the Company determines if an 
arrangement conveys the right to control the use of the identified asset in exchange for consideration. Operating leases are included as 
right-of-use assets and lease liabilities in the consolidated balance sheets. Right-of-use assets represent the Company’s right to use an 
underlying asset for the lease term and lease liabilities represent the Company’s obligation to make payments arising from the lease. 
Right-of-use assets and lease liabilities are recognized at the lease commencement date based on the present value of lease payments 
over the lease term.

Lease payments consist of the fixed payments under the arrangements. Variable costs, such as maintenance and utilities based on 
actual usage, are not included in the measurement of right-of-use assets and lease liabilities but are expensed when the event determining 
the amount of variable consideration to be paid occurs. As the implicit rate of the Company’s leases is not determinable, the Company 
uses an incremental borrowing rate based on the information available at the lease commencement date in determining the present value 
of lease payments. Lease expense is recognized on a straight-line basis over the lease term.

Fair Value

Our short-term financial instruments include cash equivalents, accounts receivable, accounts payable and accrued liabilities and 
are carried on the consolidated financial statements as of December 31, 2022 and 2021 at amounts that approximate fair value due to 
their short-term maturity dates.

Goodwill

Goodwill as of the acquisition date is measured as the excess of consideration transferred over the net of the acquisition date fair 
values of the assets acquired and the liabilities assumed. Goodwill is not subject to amortization, but is tested annually for impairment 
within our fourth fiscal quarter using an October 1 measurement date or more frequently if there are indicators of impairment. We first 
perform a qualitative assessment to determine if it is more likely than not that our reporting unit's carrying amount exceeds its fair value, 
referred to as a “step zero” approach. If, based on the review of the qualitative factors, we determine it is not more likely than not that 
the fair value of our reporting unit is less than its carrying value, we would bypass the two-step impairment test. Management considers 
the following potential indicators of impairment: (1) significant underperformance relative to historical or projected future operating 
results; (2) significant changes in our use of acquired assets or the strategy of our overall business; (3) significant negative industry or 
economic trends; and (4) a significant decline in our stock price for a sustained period. We operate under one reporting unit and, as a 
result, evaluate goodwill impairment based on our fair value as a whole. Our current year impairment test did not result in any impairment 
of the goodwill balance as no indicators of impairment were identified. Refer to Note 3—Acquisitions and Disposals for additional 
information regarding impairment of goodwill recognized in the year ended December 31, 2021 related to the sale of Bridge. We did 
not recognize any additional impairment charges in any of the periods presented. We have no other intangible assets with indefinite 
useful lives.

F-13

 
Revenue Recognition

We generate revenue primarily from two main sources: (1) subscription and support revenue, which is comprised of SaaS fees 
from customers accessing our learning platform and from customers purchasing additional support beyond the standard support that is 
included in the basic SaaS fees; and (2) related professional services revenue, which is comprised of training, implementation services 
and other types of professional services. Consistent with ASC 606, Revenue from Contracts with Customers, revenue is recognized 
when control of these services is transferred to our customers, in an amount that reflects the consideration we expect to be entitled to in 
exchange for those services. The timing of revenue recognition may differ from the timing of invoicing our customers. We record an 
unbilled receivable, which is included within accounts receivable—net on our consolidated balance sheets, when revenue is recognized 
prior to invoicing. Unbilled receivable balances as of December 31, 2022 and 2021 were $0.6 million and $0.8 million, respectively.

We determined revenue recognition through the following steps:

•

•

•

•

•

Identification of the contract, or contracts, with a customer

Identification of the performance obligations in the contract

Determination of the transaction price

Allocation of the transaction price to the performance obligations in the contract

Recognition of revenue when, or as, we satisfy a performance obligation

The following describes the nature of our primary types of revenue and the revenue recognition policies and significant payment 

terms as they pertain to the types of transactions we enter into with our customers.

Subscription and Support

Subscription and support revenue is derived from fees from customers to access our learning platform and support beyond the 
standard  support  that  is  included  with  all  subscriptions.  The  terms  of  our  subscriptions  do  not  provide  customers  the  right  to  take 
possession of the software. Subscription and support revenue is generally recognized on a ratable basis over the contract term. Payments 
from customers are primarily due annually in advance.

Professional Services and Other

Professional services revenue is derived from implementation, training, and consulting services. Our professional services are 
typically  considered  distinct  from  the  related  subscription  services  as  the  promise  to  transfer  the  subscription  can  be  fulfilled 
independently  from  the  promise  to  deliver  the  professional  services  (i.e.,  customer  receives  standalone  functionality  from  the 
subscription and the customer obtains the intended benefit of the subscription without the professional services). Professional services 
arrangements are billed in advance, and revenue from these arrangements is typically recognized over time as the services are rendered, 
using an efforts-expended input method. Implementation services also include nonrefundable upfront setup fees, which are allocated to 
the remaining performance obligations. 

Contracts with Multiple Performance Obligations

Many  of  our  contracts  with  customers  contain  multiple  performance  obligations.  We  account  for  individual  performance 
obligations  separately  if  they  are  distinct.  The  transaction  price  is  allocated  to  the  separate  performance  obligations  on  a  relative 
standalone  selling  price  (“SSP”)  basis.  We  determine  the  SSP  based  on  our  overall  pricing  objectives  by  reviewing  our  significant 
pricing practices, including discounting practices, geographical locations, the size and volume of our transactions, the customer type, 
price lists, our pricing strategy, and historical standalone sales. SSP is analyzed on a periodic basis to identify if we have experienced 
significant changes in our selling prices. 

F-14

 
Deferred Commissions

Sales commissions earned by our sales force, as well as related payroll taxes, are considered incremental and recoverable costs of 
obtaining a contract with a customer. These costs are deferred and then amortized on a straight-line basis over a period of benefit that 
we have determined to be generally four years. We determined the period of benefit by taking into consideration our customer contracts, 
our  technology  and  other  factors.  Amortization  of  deferred  commissions  is  included  in  sales  and  marketing  expenses  in  the 
accompanying consolidated statements of operations and comprehensive loss.

Deferred Revenue

Deferred revenue consists of billings and payments received in advance of revenue recognition generated by our subscription and 

support services and professional services and other, as described above.

Cost of Revenue

Cost  of  subscription  revenue  consists  primarily  of  our  managed  hosting  provider  and  other  third-party  service  providers, 
employee-related  costs  including  payroll,  benefits  and  stock-based  compensation  expense  for  our  operations  and  customer  support 
teams, amortization of capitalized software development costs and acquired technology, and allocated overhead costs, which we define 
as rent, facilities and costs related to information technology, or IT.

Cost of professional services and other revenue consists primarily of personnel costs of our professional services organization, 

including salaries, benefits, travel, bonuses and stock-based compensation, as well as allocated overhead costs.

Service Availability Warranty

We warrant to our customers: (1) that commercially reasonable efforts will be made to maintain the online availability of the 
platform for a minimum availability in a trailing 365-day period (excluding scheduled outages, standard maintenance windows, force 
majeure, and outages that result from any technology issue originating from any customer or user); (2) the functionality or features of 
the platform may change but will not materially degrade during any paid term; and (3) that support may change but will not materially 
degrade during any paid term. To date, we have not experienced any significant losses under these warranties.

Advertising Costs

Advertising costs are expensed as incurred and are included in sales and marketing expenses. Advertising expenses totaled $9.4 
million,  $8.3  million,  $5.5  million,  and  $1.2  million,  for  the  year  ended  December  31,  2022,  the  year  ended  December  31,  2021, 
Successor 2020 Period, and Predecessor 2020 Period, respectively.

F-15

 
Stock-Based Compensation

Successor

Before our IPO, we determined the grant date fair value for all unit-based awards granted to employees and nonemployees by 
using an option-pricing model. As of June 30, 2021, our equity was not publicly traded and there was no history of market prices for 
our units. Thus, estimating grant date fair value required us to make assumptions, including the value of our equity, expected time to 
liquidity, and expected volatility. Stock-based compensation costs for granted units were recognized as expense over the requisite service 
period, which was generally the vesting period for awards, on a straight-line basis for awards with only a service condition. For granted 
units subject to performance conditions, the Company recorded expense when the performance condition became probable. Forfeitures 
were accounted for as they occurred.

Subsequent to our IPO in July 2021, we account for all awards granted to employees and nonemployees using a fair value method. 
Stock-based  compensation  is  recognized  as  an  expense  and  is  measured  at  the  fair  value  of  the  award.  The  measurement  date  for 
employee awards is generally the date of the grant. Stock-based compensation costs are recognized as expense over the requisite service 
period, which is generally the vesting period for awards, on a straight-line basis for awards with only a service condition. Forfeitures 
are accounted for as they occur.

We use the closing price of our common stock as reported on the New York Stock Exchange for the fair value of restricted stock 

units (“RSUs”) granted.

We use the Black-Scholes option pricing model to determine the fair value of purchase rights issued to employees under our 2021 
Employee Stock Purchase Plan (“2021 ESPP”). The Black-Scholes option pricing model is affected by the price of our common stock 
and a number of assumptions, including the award’s expected life, risk-free interest rate, the expected volatility of the underlying stock 
and expected dividends. 

These assumptions are estimated as follows:

•

•

•

•

Fair Value of Our Common Stock. We rely on the closing price of our common stock as reported by the New York Stock 
Exchange on the date of grant to determine the fair value of our common stock.

Risk-Free Interest Rate. We base the risk-free interest rate used in the Black-Scholes option pricing model on the implied 
yield available on U.S. Treasury zero-coupon issues with remaining terms similar to the expected term on the options.

Expected Term. For the 2021 ESPP, we used an expected term of 0.6 years for the first offering period and used an expected 
term of 0.5 years for subsequent offering periods.

Volatility. For the first offering period, we estimated the price volatility factor based on the historical volatilities of our 
comparable companies as we did not have a sufficient trading history for our common stock. To determine our comparable 
companies, we considered public enterprise cloud-based application providers and selected those that were similar to us in 
size, stage of life cycle, and financial leverage. Beginning with the second offering period we began using the trading history 
of our own common stock to determine expected volatility.

•

Expected Dividend Yield. We have not paid and do not expect to pay dividends for the foreseeable future.

Predecessor

For the Predecessor 2020 Period, we accounted for all stock options and awards granted to employees and nonemployees using a 
fair  value  method.  Stock-based  compensation  was  recognized  as  an  expense  and  measured  at  the  fair  value  of  the  award.  The 
measurement date for employee awards was generally the date of the grant. Stock-based compensation costs were recognized as expense 
over the requisite service period, which was generally the vesting period for awards, on a straight-line basis for awards with only a 
service condition. Forfeitures were accounted for as they occurred.

During the Predecessor 2020 Period, we used the then closing price of our common stock as reported on the New York Stock 

Exchange for the fair value of RSUs granted as at that time our common stock was publicly traded.

During the Predecessor 2020 Period, we used the Black-Scholes option pricing model to determine the fair value of stock options 
issued to our employees, as well as purchase rights issued to employees under our 2015 Employee Stock Purchase Plan (“2015 ESPP”). 
The Black-Scholes option pricing model is affected by the price of our common stock and a number of assumptions, including the 
award’s expected life, risk-free interest rate, the expected volatility of the underlying stock and expected dividends.

F-16

 
These assumptions were estimated as follows:

•

•

•

•

Fair Value of Our Common Stock. We relied on the closing price of our common stock as reported by the New York Stock 
Exchange on the date of grant to determine the fair value of our common stock.

Risk-Free Interest Rate. We based the risk-free interest rate used in the Black-Scholes option pricing model on the implied 
yield available on U.S. Treasury zero-coupon issues with remaining terms similar to the expected term on the options.

Expected Term. We estimated the expected term for stock options using the simplified method due to the lack of historical 
exercise activity for our Company. The simplified method calculated the expected term as the mid-point between the vesting 
date and the contractual expiration date of the award. For the 2015 ESPP, we used an expected term of 0.5 years to match 
the offering period.

Volatility. For the first offering period, we estimated the price volatility factor based on the historical volatilities of our 
comparable companies as we did not have a sufficient trading history for our common stock. To determine our comparable 
companies, we considered public enterprise cloud-based application providers and select those that are similar to us in size, 
stage  of  life  cycle,  and  financial  leverage.  We  applied  this  process  using  the  same  or  similar  public  companies  until  a 
sufficient amount of historical information regarding the volatility of our own common stock share price became available 
in connection with our initial IPO (as defined herein). For the remaining offering periods of the 2015 ESPP, we used the 
trading history of our own common stock to determine expected volatility.

•

Expected Dividend Yield. We did not pay and did not expect to pay dividends for the foreseeable future.

In connection with the Take-Private Transaction on March 31, 2020, and except for certain executives, outstanding equity awards 
(including under the 2015 Plan, the Portfolium 2014 Plan and the 2015 ESPP) (each as defined herein), whether vested or unvested, 
were cancelled and replaced with the right to receive the Cash Replacement Awards (as defined herein).

Business Combinations

We estimate the fair value of assets acquired and liabilities assumed in a business combination. Goodwill as of the acquisition 
date is measured as the excess of consideration transferred over the net of the acquisition date fair values of the assets acquired and the 
liabilities  assumed.  Such  valuations  require  management  to  make  significant  estimates  and  assumptions,  especially  with  respect  to 
intangible assets. Management’s estimates of fair value are based upon assumptions believed to be reasonable, but which are inherently 
uncertain and unpredictable, and as a result, actual results may differ from estimates. 

Foreign Currency

The functional currency of our foreign subsidiaries is the U.S. dollar. Monetary assets and liabilities denominated in a foreign 
currency are remeasured into U.S. dollars at the exchange rates in effect at the balance sheet dates. Income and expense accounts are 
remeasured on the date of the transaction using the exchange rate in effect on the transaction date. Non-monetary assets, liabilities, and 
equity transactions are converted at historical exchange rates in effect at the time of the transaction. Foreign currency transaction gains 
and losses are recorded in other income (expense), net on the consolidated statements of operations and comprehensive loss.

Research and Development

With the exception of capitalized software development costs, research and development costs are expensed as incurred.

Risks and Uncertainties

We are subject to all of the risks inherent in an early stage business. These risks include, but are not limited to, a limited operating 
history,  new  and  rapidly  evolving  markets,  dependence  on  the  development  of  new  services,  unfavorable  economic  and  market 
conditions, changes in level of demand for our services, and the timing of new application introductions. If we fail to anticipate or to 
respond  adequately  to  technological  developments  in  our  industry,  changes  in  customer  or  supplier  requirements,  or  changes  in 
regulatory requirements or industry standards, or any significant delays in the development or introduction of services, our business 
could be harmed.

Income Taxes

We use the asset and liability method of accounting for income taxes. Under this method, income tax expense is recognized for 
the amount of taxes payable or refundable for the current year. In addition, deferred tax assets and liabilities are recognized for the 
expected future tax consequences of temporary differences between the financial reporting and tax basis of assets and liabilities, and for 
operating losses and tax credit carryforwards. Management must make assumptions, judgments and estimates to determine our current 
provision for income taxes and our deferred tax assets and liabilities.

F-17

 
We record a valuation allowance to reduce our deferred tax assets to the net amount that we believe is more likely than not to be 
realized. Accordingly, the need to establish such allowance is assessed periodically by considering matters such as future reversals of 
existing taxable temporary differences, projected future taxable income, tax planning strategies and results of recent operations. The 
evaluation of recoverability of the deferred tax assets requires that we weigh all positive and negative evidence to reach a conclusion 
that it is more likely than not that all or some portion of the deferred tax assets will not be realized. The weight given to the evidence is 
commensurate with the extent to which it can be objectively verified.

In recognizing tax benefits from uncertain tax positions, we assess whether it is more likely than not that the tax position will be 
sustained on examination by the taxing authorities based on the technical merits of the position. As we expand internationally, we will 
face increased complexity in determining the appropriate tax jurisdictions for revenue and expense items, and as a result, we may record 
unrecognized tax benefits in the future. At that time, we would make adjustments to these potential future reserves when facts and 
circumstances change, such as the closing of a tax audit or the refinement of an estimate. Our estimate of the potential outcome of any 
uncertain tax position is subject to management’s assessment of relevant risks, facts and circumstances existing at that time. To the 
extent  that  the  final  tax  outcome  of  these  matters  would  be  different  to  the  amounts  we  may  potentially  record  in  the  future,  such 
differences will affect the provision for income taxes in the period in which such determination is made and could have a material impact 
on our financial condition and operating results.

Recent Accounting Pronouncements

Adopted accounting pronouncements

Effective January 1, 2021, the Company adopted Accounting Standards Update (“ASU”) No. 2019-12, Income Taxes (Topic 740): 
Simplifying  the  Accounting  for  Income  Taxes,  which  is  intended  to  simplify  the  accounting  for  income  taxes  by  removing  certain 
exceptions to the general principles and also simplification of areas such as franchise taxes, step up in tax basis goodwill, separate entity 
financial statements and interim recognition of enactment of tax laws or rate changes. The adoption of this guidance did not have a 
material impact on our consolidated financial statements and related notes.

Effective January 1, 2022, the Company adopted ASU No. 2021-05, Leases (Topic 842): Lessors—Certain Leases with Variable 
Lease Payments to increase transparency and comparability among organizations by recognizing lease assets and lease liabilities on the 
balance sheet and disclosing key information about leasing transactions. Upon adoption a lessor is required to classify a lease with 
variable lease payments (that do not depend on a rate or index) as an operating lease on commencement date if classifying the lease as 
a sales-type or direct financing lease would result in a selling loss. The adoption of this guidance did not have a material impact on our 
consolidated financial statements and related notes.

Effective January 1, 2022, the Company adopted ASU No. 2021-01, Reference Rate Reform (Topic 848), which refined the scope 
of Topic 848 and clarified some of its provisions. The amendments permit entities to elect certain optional expedients and exceptions 
when accounting for derivative contracts and certain hedging relationships affected by the discounting transition. The adoption of this 
guidance did not have a material impact on our consolidated financial statements and related notes.

Effective January 1, 2022, the Company adopted ASU No. 2021-08, Business Combinations (Topic 805), which requires that an 
entity (acquirer) recognize and measure contract assets and contract liabilities acquired in a business combination in accordance with 
Revenue from Contracts with Customers (Topic 606). The adoption of this guidance did not have a material impact on our consolidated 
financial statements and related notes.

F-18

 
2. Property and Equipment

Property and equipment consisted of the following (in thousands):

Computer and office equipment
Capitalized software development costs
Furniture and fixtures
Leasehold improvements and other
Total property and equipment

Less accumulated depreciation and amortization

Total

December 31,

2022

2021

$

$

5,528
8,585
1,589
6,970
22,672
(10,292)
12,380

$

$

2,668
4,591
1,325
4,330
12,914
(2,122)
10,792

Accumulated amortization for capitalized software development costs was $2.4 million and $0.8 million at December 31, 2022 
and 2021, respectively. Amortization expense for capitalized software development costs for the year ended December 31, 2022, the 
year ended December 31, 2021, Successor 2020 Period, and Predecessor 2020 Period was $1.4 million, $0.7 million, $0.5 million, and 
$1.8 million, respectively, and is recorded within subscription and support cost of revenue on the consolidated statements of operations 
and comprehensive loss.

F-19

 
 
3. Acquisitions and Disposals

2022 Acquisitions

On April 13, 2022, we acquired all outstanding shares of Concentric Sky, Inc. (“Concentric Sky” which was rebranded to “Canvas 
Credentials”  subsequent  to  acquisition)  for  the  purpose  of  our  continued  commitment  to  building  the  education  industry’s  most 
integrated teaching and learning platform to support lifelong learning. $0.5 million of the purchase price was held back for a period of 
90 days following the acquisition for working capital adjustments. The amount held back has been paid in full as of December 31, 2022. 
The acquisition did not have a material effect on our revenue or earnings in the consolidated statements of operations and comprehensive 
loss for the reporting periods presented. For tax purposes, a 338(h)(10) election was filed to step up the tax basis of assets acquired to 
fair  market  value.  The  conclusions  below  will  remain  preliminary  until  the  state  tax  returns  are  filed  with  the  respective  taxing 
authorities.

The  following  table  summarizes  the  preliminary  estimated  fair  values  of  the  consideration  transferred,  assets  acquired  and 

liabilities assumed as of the date of the Canvas Credentials acquisition (in thousands):

Consideration transferred

Cash paid
Holdback amount

Total purchase consideration

Identifiable assets acquired

Cash
Accounts receivable
Prepaid expenses and other assets
Intangible assets: developed technology
Intangible assets: customer relationships

Total assets acquired

Liabilities assumed

Accounts payable and accrued liabilities
Deferred revenue

Total liabilities assumed

Goodwill

Total purchase consideration

$

$

$

$

$

$

$

20,814
500
21,314

1,330
1,018
109
3,900
9,100
15,457

1,335
2,566
3,901
9,758
21,314

F-20

 
On December 15, 2022, we acquired all outstanding shares of LearnPlatform, Inc. ("LearnPlatform") to accelerate the impact of 
the Instructure learning platform for schools, universities, and shared partner providers by adding evidence-based insight into inventory, 
compliance, procurement, and usage. $0.2 million of the purchase price was held back for a period of 90 days following the acquisition 
for working capital adjustments. The acquisition did not have a material effect on our revenue or earnings in the consolidated statements 
of operations and comprehensive loss for the reporting periods presented. We recorded a provisional net deferred tax liability of $3.4 
million in purchase accounting due to the step up in book basis of intangible assets as a result of the stock acquisition. We expect the 
net deferred tax liability to decrease as book amortization expense is recognized on the acquisition-related intangible assets. The net 
deferred tax liability will remain provisional until the LearnPlatform tax returns are filed. 

The  following  table  summarizes  the  preliminary  estimated  fair  values  of  the  consideration  transferred,  assets  acquired  and 

liabilities assumed as of the date of the LearnPlatform acquisition (in thousands):

Consideration transferred

Cash paid
Holdback amount

Total purchase consideration

Identifiable assets acquired

Cash
Accounts receivable
Prepaid expenses and other assets
Right-of-use asset
Intangible assets: developed technology
Intangible assets: customer relationships
Intangible assets: trade names and trademarks
Intangible assets: non-compete agreements

Total assets acquired

Liabilities assumed

Accounts payable and accrued liabilities
Deferred revenue
Lease liabilities
Deferred tax liabilities

Total liabilities assumed

Goodwill

Total purchase consideration

$

$

$

$

$

$

$

93,825
150
93,975

4,297
1,306
373
288
7,600
28,700
300
50
42,914

767
6,900
288
3,407
11,362
62,423
93,975

F-21

 
2021 Acquisitions

On June 28, 2021, we acquired all outstanding shares of Eesysoft Software International B.V. (“Eesysoft” which was rebranded 
to “Impact by Instructure” or “Impact” subsequent to acquisition) for the purpose of enhancing our ability to help our customers more 
effectively use our core products. $1.5 million of the purchase price has been paid over a period of 18 months following the closing of 
the transaction and has been paid in full as of December 31, 2022. The acquisition did not have a material effect on our revenue or 
earnings in the consolidated statements of operations and comprehensive loss for the reporting periods presented. On June 28, 2021, the 
Company recorded an increase to the Impact deferred tax liability of $0.7 million in purchase accounting due to a step up in book basis 
of intangible assets as a result of the stock acquisition. We expect the net deferred tax liability to decrease as book amortization expense 
is recognized on the acquisition-related intangible assets.

The final allocation of the purchase price was as follows (in thousands):

Consideration transferred

Cash paid
Deferred consideration

Total purchase consideration

Identifiable assets acquired

Cash
Accounts receivable
Deposits
Intangible assets: developed technology
Intangible assets: customer relationships

Total assets acquired

Liabilities assumed

Accounts payable and accrued liabilities
Deferred revenue
Payroll tax liability
Deferred tax liability
Lease liability

Total liabilities assumed

Goodwill

Total purchase consideration

$

$

$

$

$

$

$

17,472
1,500
18,972

586
624
9
3,300
1,700
6,219

49
692
91
672
24
1,528
14,281
18,972

F-22

 
On November 5, 2021, we acquired all outstanding shares of Kimono LLC (“Kimono” which was rebranded to “Elevate Data 
Sync”  subsequent  to  acquisition)  for  the  purpose  of  enhancing  our  ability  to  help  our  customers  more  effectively  synchronize  data 
between our core product applications and student information systems (“SIS”). $0.4 million of the purchase price was held back for a 
period of 90 days following the acquisition for working capital adjustments. The amount held back has been paid in full as of December 
31, 2022. The acquisition did not have a material effect on our revenue or earnings in the consolidated statements of operations and 
comprehensive loss for the reporting periods presented. For tax purposes, a 338(h)(10) election was filed to step up the tax basis of 
assets acquired to fair market value.

The final allocation of the purchase price was as follows (in thousands):

Consideration transferred

Cash paid
Holdback amount

Total purchase consideration

Identifiable assets acquired

Cash and cash equivalents
Accounts receivable, net
Prepaid expenses
Intangible assets: developed technology
Intangible assets: customer relationships

Total assets acquired

Liabilities assumed

Accounts payable and accrued liabilities
Deferred revenue
Other liabilities

Total liabilities assumed

Goodwill

Total purchase consideration

$

$

$

$

$

$

$

11,021
350
11,371

1,324
336
66
2,200
1,200
5,126

174
515
25
714
6,959
11,371

F-23

 
For all periods presented, the excess of purchase consideration over the fair value of net tangible and identifiable intangible assets 
acquired was recorded as goodwill, of which $16.7 million is expected to be deductible for tax purposes, comprised of $9.7 million from 
the Canvas Credentials acquisition and $7.0 million from the Elevate Data Sync acquisition. The goodwill generated from all transactions 
is attributable to the expected synergies to be achieved upon consummation of the business combinations and the assembled workforce 
values. The fair values assigned to tangible and identifiable intangible assets acquired and liabilities assumed are based on management’s 
estimates and assumptions. Developed technology represents the estimated fair value of the acquired existing technology and is being 
amortized over its estimated useful life of five years. Amortization of developed technology is included in subscription and support cost 
of  revenue  expenses  in  the  accompanying  consolidated  statements  of  operations  and  comprehensive  loss.  Customer  relationships 
represent the estimated fair value of the acquired customer bases and are amortized over the estimated useful life of seven years. The 
trade names acquired are amortized over the estimated useful life of one to ten years. Amortization of customer relationships and trade 
names is included in sales and marketing expenses in the accompanying consolidated statements of operations and comprehensive loss.

Sale of getBridge LLC (“Bridge”)

On February 26, 2021, the Company sold Bridge, its corporate learning platform and wholly-owned subsidiary, for a total purchase 
price of $47.0 million. We received cash proceeds net of transaction costs of $46.0 million. The proceeds from this sale were used to 
pay down the balance of our then outstanding Term Loan (as defined in Note 5—Credit Facility). During the Successor 2020 Period, 
we recognized an impairment of goodwill in the amount of $29.6 million at the time we measured the assets and liabilities as held for 
sale. During the year ended December 31, 2021 and Successor 2020 Period, we recognized a pretax loss on this divestiture of $1.2 
million  and  $10.2  million,  respectively,  which  is  included  in  operating  expenses  in  the  accompanying  consolidated  statements  of 
operations and comprehensive loss.

4. Goodwill and Intangible Assets

Goodwill activity was as follows (in thousands):

Balance as of December 31, 2021
Additions (Note 3 - Acquisitions and Disposals)
Balance as of December 31, 2022

Intangible assets consisted of the following (in thousands):

$

$

Total

1,194,221
72,181
1,266,402

Weighted-
Average Remaining 
Useful Life

Software
Trade names
Developed technology
Customer relationships
Non-competition 
agreements
Total

3 Months
85 Months
31 Months
56 Months

36 Months

December 31, 2022
Accumulated 
Amortization

Net

Gross

December 31, 2021
Accumulated 
Amortization

$

(20) $

(35,936)
(167,600)
(156,635)

$

1
90,164
157,700
294,765

21
125,800
313,800
413,600

$

(13) $

(22,809)
(104,215)
(96,438)

(1)

$ (360,192) $

49
542,679

$

—
853,221

—

$ (223,475) $

Gross

21
126,100
325,300
451,400

50
902,871

$

$

Net

8
102,991
209,585
317,162

—
629,746

Amortization expense for intangible assets was $136.7 million, $134.0 million, $95.3 million, and $2.6 million, for the year ended 
December 31, 2022, the year ended December 31, 2021, Successor 2020 Period, and Predecessor 2020 Period, respectively. On February 
26, 2021, the Company sold Bridge, as described further in Note 3—Acquisitions and Disposals. In conjunction with the sale, $5.8 
million of accumulated amortization was written off due to disposal of Bridge's intangible assets.

F-24

 
Based on the recorded intangible assets at December 31, 2022, estimated amortization expense is expected to be as follows (in 

thousands): 

Years Ending December 31,
2023
2024
2025
2026
2027
Thereafter
Total

5. Credit Facility

Amortization
Expense

142,952
142,442
99,729
79,625
40,686
37,245
542,679

$

$

On  March  24,  2020,  we  entered  into  a  credit  agreement  with  a  syndicate  of  lenders  and  Golub  Capital  Markets  LLC,  as 
administrative agent and collateral agent, and Golub Capital Markets LLC and Owl Rock Capital Advisors LLC, as joint bookrunners 
and joint lead arrangers (the “Credit Agreement”). The Credit Agreement provided for a senior secured term loan facility (the “Initial 
Term Loan”) in an original aggregate principal amount of $775.0 million, which was supplemented by an incremental term loan pursuant 
to the First Incremental Amendment and Waiver to Credit Agreement, dated as of December 22, 2020, in a principal amount of $70.0 
million (the “Incremental Term Loan” and, together with the Initial Term Loan, the “Term Loan”). The maturity date for the Term Loan 
was March 24, 2026, with the remaining principal due in full on the maturity date. The Credit Agreement also provided for a senior 
secured revolving credit facility in an aggregate principal amount of $50.0 million (the “Revolving Credit Facility” and, together with 
the Term Loan, the “Credit Facilities”). The Revolving Credit Facility included a $10.0 million sublimit for the issuance of letters of 
credit.

The Credit Agreement required us to repay the principal of the Term Loan in equal quarterly repayments equal to 0.25% of the 
aggregate original principal amount of the Term Loan, reduced as a result of the application of prepayments. Further, until the last day 
of the quarter ending June 30, 2021, the Credit Facilities bore interest at a rate equal to (i) 6.00% plus the highest of (x) the prime rate 
(as determined by reference to the Wall Street Journal), (y) the Federal funds open rate plus 0.50% per annum, and (z) a daily Eurodollar 
rate based on an interest period of one month plus 1.00% per annum or (ii) the Eurodollar rate plus 7.00% per annum, subject to a 1.00% 
Eurodollar floor. Thereafter, on the last day of each of the five full fiscal quarters, we had the option (a “Pricing Grid Election”) to (i) 
retain the aforementioned applicable margins or (ii) switch to the applicable margins set forth on a pricing grid which, subject to certain 
pro forma total net leverage ratio limits, provided for applicable margins ranging from 5.50% to 7.00%, in the case of Eurodollar loans, 
and 4.50% to 6.00% in the case of ABR Loans (as defined in the Credit Agreement). The applicable margins set forth on the pricing 
grid would become mandatory beginning on the last day of the tenth full fiscal quarter ending after March 24, 2020. Interest payments 
were due quarterly, or more frequently, based on the terms of the Credit Agreement.

On May 27, 2021, the Company exercised its option to make a Pricing Grid Election. As a result, the Company’s applicable 
margin for Eurodollar loans under the Credit Facilities from May 27, 2021 onward was 5.5%. In connection with the Company's IPO, 
the Company made a principal prepayment in August 2021 of $224.3 million on its outstanding Term Loan. In connection with the 
underwriters' partial exercise of their over-allotment option in August 2021, the Company made an additional principal prepayment in 
August 2021 of $30.8 million on its outstanding Term Loan. The Company also incurred a 1.5% prepayment premium in conjunction 
with each principal prepayment.

The Company incurred fees with respect to the Revolving Credit Facility, including a commitment fee of 0.50% per annum of 

unused commitments under the Revolving Credit Facility.

On  October  29,  2021,  we  entered  into  a  credit  agreement  (the  “2021  Credit  Agreement”)  with  JPMorgan  Chase  Bank,  N.A. 
(“JPMorgan”), as administrative agent, governing our senior secured credit facilities (the “Senior Secured Credit Facilities”), consisting 
of a $500.0 million senior secured term loan facility (the “Senior Term Loan”) and a $125.0 million senior secured revolving credit 
facility (the “Senior Revolver”). The proceeds from the Senior Secured Credit Facilities were used, in addition to cash on hand, (1) to 
refinance, in full, all existing indebtedness under the Credit Agreement (the “Refinancing”), (2) to pay certain fees and expenses incurred 
in  connection  with  the  entry  into  the  2021  Credit  Agreement  and  the  Refinancing,  and  (3)  to  finance  working  capital  needs  of  the 
Company and its subsidiaries for general corporate purposes. 

All of the Company's obligations under the Senior Secured Credit Facilities are guaranteed by the subsidiary guarantors named 
therein (the “Subsidiary Guarantors”). The Senior Revolver includes a $10.0 million sublimit for the issuance of letters of credit. Any 
issuance of letters of credit will reduce the amount available under the Senior Revolver. As of December 31, 2022, we had no outstanding 
borrowings under our Senior Revolver. 

F-25

 
The Senior Term Loan has a seven-year maturity and the Senior Revolver has a five-year maturity. We are required to repay the 
Senior Term Loan portion of the Senior Secured Credit Facilities in quarterly principal installments of 0.25% of the aggregate original 
principal amount of the Senior Term Loan at closing, with the balance payable at maturity. Borrowings under the Senior Secured Credit 
Facilities bear interest, at the Company's option, at: (i) Base Rate equal to the greater of (a) the Federal Funds Rate plus 1/2 of 1.00%, 
(b) the rate of interest in effect for such day as publicly announced from time to time by the administrative agent as its “prime rate,” (c) 
a  Eurocurrency  Rate  for  such  date  plus  1.00%  and  (d)  1.00%;  or  (ii)  the  Eurocurrency  Rate  (provided  that  the  Eurocurrency  Rate 
applicable to the Senior Term Loan shall not be less than 0.50% per annum). The Applicable Rate for the Senior Term Loan with respect 
to Eurocurrency Rate Loans is 2.75% per annum and 1.75% per annum for Base Rate Loans. The Applicable Rate for the Senior Revolver 
with respect to Eurocurrency Rate Loans, SONIA Loans, and Alternative Currency Term Rate Loans ranges from 2.00% to 2.5% subject 
to the Company's Consolidated First Lien Net Leverage Ratio, while the Applicable Rate for Base Rate Loans ranges from 1.00% to 
1.50% subject to the Company's Consolidated First Lien Net Leverage Ratio. We are also required to pay an unused commitment fee to 
the lenders under the Senior Revolver at the Applicable Commitment Fee of the average daily unutilized commitments. The Applicable 
Commitment Fee ranges from 0.40% to 0.50% subject to the Company's Consolidated First Lien Never Leverage Ratio. 

The 2021 Credit Agreement contains a financial covenant solely with respect to the Senior Revolver. If the outstanding amounts 
under the Senior Revolver exceed 35% of the aggregate amount of the Senior Revolver commitments, we are required to maintain at 
the end of each fiscal quarter, commencing with the quarter ending June 30, 2022, a Consolidated Net Leverage Ratio of not more than 
7.75 to 1.00. As of December 31, 2022, there was no amount outstanding under the Senior Revolver. The Company had $125.0 million 
of availability under the Senior Revolver as of December 31, 2022.

Debt discount costs of $13.6 million were incurred in connection with the Term Loan. An additional $3.8 million of debt discount 
costs were incurred after the IPO in August 2021 in connection with the prepayment premium associated with the Term Loan as the 
prepayments  were  treated  as  modifications  for  accounting  purposes.  These  debt  discount  costs  were  being  amortized  into  interest 
expense, as set forth in the consolidated statements of operations and comprehensive loss, over the contractual term of the Term Loan. 
As a result of the Refinancing in the fourth quarter of 2021, the Company wrote off the remaining $13.8 million of debt discount costs 
related  to  the Credit  Facilities  to loss  on debt  extinguishment  in  the  consolidated  statements  of  operations  and  comprehensive loss. 
Additionally, as a result of the Refinancing, the Company capitalized $1.0 million and $5.9 million of debt discount costs incurred in 
connection  with  the  Senior  Term  Loan  in  long-term  debt,  current  and  long-term  debt,  net  of  current  portion,  respectively,  on  the 
consolidated balance sheets. The Company recognized $1.0 million, $2.3 million and $1.4 million of amortization of debt discount costs 
for  the  year  ended  December  31,  2022,  the  year  ended  December  31,  2021,  and  the  Successor  2020  Period,  respectively,  which  is 
recorded as interest expense in the accompanying consolidated statements of operations and comprehensive loss. At December 31, 2022 
and 2021, the Company had an aggregate principal amount outstanding of $496.3 million and $500.0 million, respectively, under the 
Senior Term Loan, bearing interest at 6.12% and 3.25%, respectively. The Company had $5.8 million and $6.7 million of unamortized 
debt discount costs at December 31, 2022 and 2021, respectively, which is recorded as a reduction of the debt balance on the Company’s 
consolidated balance sheets.

Debt issuance costs of $0.7 million were incurred in connection with the Revolving Credit Facility. These debt issuance costs 
were being amortized into interest expense, as set forth in the consolidated statements of operations and comprehensive loss, over the 
contractual term of the Revolving Credit Facility. As a result of the Refinancing, the Company wrote off the remaining $0.5 million of 
debt  issuance  costs  related  to  the  Credit  Facilities  to  loss  on  debt  extinguishment  in  the  consolidated  statements  of  operations  and 
comprehensive loss. Additionally, as a result of the Refinancing, the Company capitalized $0.2 million and $0.8 million of deferred 
issuance costs incurred in connection with the Senior Revolver in other current assets and other assets, respectively, on the  consolidated 
balance sheets. The Company recognized $0.2 million, $0.1 million and $0.1 million of amortization of debt issuance costs for the year 
ended December 31, 2022, the year ended December 31, 2021, and the Successor 2020 Period, respectively, which is included in the 
accompanying consolidated statements of operations and comprehensive loss. There were $0.2 million and $0.2 million, respectively, 
of unamortized debt issuance costs in other current assets on the Company's consolidated balance sheets as of December 31, 2022 and 
2021, and $0.5 million and $0.7 million, respectively, of unamortized debt issuance costs included in other assets on the Company’s 
consolidated balance sheets at December 31, 2022 and 2021. 

In connection with the Refinancing, the Company was also required to pay a 1.5% prepayment premium under the Credit Facilities 
totaling $8.1 million. Due to the Refinancing being treated as an extinguishment for accounting purposes, the prepayment premium was 
recorded to loss on extinguishment of debt on the consolidated statements of operations and comprehensive loss. 

The  Senior  Secured  Credit  Facilities  contain  customary  negative  covenants.  At  December  31,  2022,  the  Company  was  in 
compliance with all applicable covenants pertaining to the Senior Secured Credit Facilities. The Company also maintained compliance 
with all applicable covenants pertaining to the Credit Facilities prior to the Refinancing.

F-26

 
The maturities of outstanding debt, as of December 31, 2022, are as follows (in thousands):

Years Ending December 31,
2023
2024
2025
2026
2027
Thereafter
Total

6. Revenue

Amount

5,000
5,000
5,000
5,000
5,000
471,250
496,250

$

$

We  have  one  operating  segment,  which  is  our  cloud-based  learning,  assessment,  development  and  engagement  systems. 
Historically, we had primarily generated revenues from two customer bases, Education and Corporate. Education customers consist of 
K-12 and Higher Education institutions that purchase our Canvas Learning Management System (“LMS”), which includes assessments, 
analytics and learning content. Corporate customers purchased our Bridge product, the Company's corporate learning platform, which 
included a learning management system and performance platform that helped employees and managers transform their organization 
through connection, alignment, and growth. Following the sale of Bridge, the Company no longer receives revenues from Corporate 
customers. The following tables present the Company’s disaggregated revenues based on its two customer bases and by geographic 
region, based on the physical location of the customer (in thousands):

Education
Corporate

Total revenue

Percentage of revenue generated by Education

United States
Foreign

Total revenue

Percentage of revenue generated outside of the United States

Deferred Revenue and Performance Obligations

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

$

$

475,194
—
475,194

$

$

100%

401,699
3,662
405,361

$

$

99%

217,963
12,710
230,673

$

$

65,564
5,825
71,389

94%

92%

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

$

$

376,694
98,500
475,194

$

$

21%

325,998
79,363
405,361

$

$

20%

186,612
44,061
230,673

19%

$

$

56,850
14,539
71,389

20%

During the year ended December 31, 2022, 51% of revenue recognized was included in our deferred revenue balance at December 

31, 2021.

Transaction Price Allocated to the Remaining Performance Obligations

As of December 31, 2022, approximately $760.1 million of revenue is expected to be recognized from remaining performance 
obligations. We expect to recognize revenue on approximately 75% of these remaining performance obligations over the next 24 months, 
with the balance recognized thereafter.

F-27

 
7. Deferred Commissions

Deferred commissions primarily consist of sales commissions that are capitalized as incremental contract origination costs and 
were $32.2 million and $31.5 million as of December 31, 2022 and 2021 respectively. For the year ended December 31, 2022, the year 
ended December 31, 2021, Successor 2020 Period, and Predecessor 2020 Period, amortization expense for deferred commissions was 
$16.1 million, $10.9 million, $5.7 million, and $3.4 million, respectively, and there was no impairment of deferred commissions during 
these periods. 

8. Stockholders’ Equity

The  TopCo  Amended  and  Restated  Partnership  Agreement  (“Partnership  Agreement”)  set  forth  the  terms,  rights,  powers, 
qualifications, limitations and restrictions of the partnership. In accordance with the Partnership Agreement, there was an unlimited 
number of authorized Class A Units and Class B Units (collectively, the “Units”) and issuance of such Units was determined by the 
board of managers.

In connection with the Take-Private Transaction, TopCo issued 1,250,000 Class A Units and 90,000,000 Class B Units, with no 
par values, for the cash paid by Thoma Bravo and its affiliated funds. Units shared in distributions according to a “waterfall” which 
provided for distributions to be made in the following order and priority: (1) first, to the holders of Class A Units until they received a 
9% annual return on their remaining unreturned capital contributions, compounded quarterly; (2) second, to the holders of Class A Units 
until they received an amount equal to their respective capital contributions on a pro rata basis; and (3) third, to the holders of the 
remaining Class B Units based on their percentage of ownership, taking into account any applicable vesting terms and participation 
threshold on the Class B Units. A participation threshold in respect of a Class B Unit was determined at the time of issuance or grant 
and was equal to or greater than the amount payable in respect of a Class B Unit having a participation threshold of zero pursuant to the 
waterfall in a hypothetical liquidation of TopCo at the value of TopCo as of immediately prior to such issuance or grant. No conversion 
or redemption rights are associated with Class A or Class B Units. In connection with the IPO, TopCo effected a series of transactions 
that resulted in TopCo’s equityholders holding shares of our common stock directly, and then TopCo being liquidated and dissolved.

In connection with the Take-Private Transaction, the Successor's board of directors authorized 2,000 shares of common stock with 
a par value of $0.01. Common stock issued and outstanding as of July 9, 2021, prior to the stock split and December 31, 2020 were 
998.10 and 999.84, respectively. No other shares were issued. Refer to Note 1—Description of Business and Basis of Presentation for 
additional information regarding the Company's capital structure. As a result of the stock split on July 9, 2021, common shares issued 
and outstanding as of December 31, 2022 and 2021 were 142,917,080 and 140,740,569, respectively. 

9. Stock-Based Compensation

Employee Equity Plans

The following two tables show stock-based compensation by award type and where the stock-based compensation expense was 

recorded in our consolidated statements of operations and comprehensive loss (in thousands):

Options (1)
Restricted stock units
Employee stock purchase plan
Class A and Class B units

Total stock-based compensation

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

$

$

680
36,913
2,186
—
39,779

$

$

132
19,586
1,165
4,902
25,785

$

$

1,706
39,731
—
8,725
50,162

$

$

367
6,076
666
—
7,109

F-28

 
(1)

For the year ended December 31, 2022, approximately $658 thousand is due to the acceleration and settlement of options 
from the LearnPlatform 2014 Stock Incentive Plan that was not included in consideration transferred. The amounts were 
settled in cash and the LearnPlatform 2014 Stock Incentive Plan was terminated on the date of acquisition.

Subscription and support cost of revenue
Professional services and other cost of revenue
Sales and marketing
Research and development
General and administrative

Total stock-based compensation

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

$

$

1,348
1,742
11,050
11,467
14,172
39,779

$

$

899
959
6,936
6,943
10,048
25,785

$

$

1,020
687
7,580
9,903
30,972
50,162

$

$

301
285
1,977
1,874
2,672
7,109

In connection with the Take-Private Transaction on March 31, 2020, and except for certain executives, outstanding stock options 
and restricted stock units (“RSUs”, and together with the stock options, “equity awards”), whether vested or unvested, were cancelled 
and replaced with the right to receive $49.00 per share in cash, less the applicable exercise price per share and applicable withholding 
taxes (the “per share price”), with respect of each share of common stock underlying such award (“Cash Replacement Awards”). The 
per share price attributed to the unvested equity awards will vest and be payable at the same time such equity awards would have vested 
pursuant to their original terms prior to the replacement. During the year ended December 31, 2022, the year ended December 31, 2021, 
and Successor 2020 Period, the Company recognized $5.5 million, $7.6 million and $41.4 million of stock-based compensation expense 
associated with the Cash Replacement Awards, respectively.

Successor

In July 2021, the board of directors adopted the Instructure Holdings, Inc. 2021 Omnibus Incentive Plan (the “2021 Plan”) in order 
to  promote  the  success  of  the  Company’s  business  for  the  benefit  of  its  stockholders  by  enabling  the  Company  to  offer  eligible 
individuals  cash  and  stock-based  incentives  in  order  to  attract,  retain,  and  reward  such  individuals  and  strengthen  the  mutuality  of 
interests between such individuals and the Company’s stockholders. The 2021 Plan provides for potential grants of the following awards 
with respect to shares of the Company’s common stock: (i) incentive stock options qualified as such under U.S. federal income tax laws; 
(ii) non-qualified stock options or any other form of stock options; (iii) restricted stock units; (iv) performance awards; (v) other equity-
based  and  cash-based  incentive  awards  as  determined  by  the  Committee  (meaning  any  committee  of  the  board  of  directors  duly 
authorized by the board of directors to administer the 2021 Plan). The maximum aggregate number of shares of the Company’s common 
stock that may be issued pursuant to awards under the 2021 Plan is 18,000,000 shares (the “Plan Share Reserve”), and is subject to 
increase. The 2021 Plan contains a provision that will add an additional number of shares of common stock to the Plan Share Reserve 
on  the  first  day  of  each  year  starting  with  January  1,  2022,  equal  to  the  lesser  of  (i)  the  positive  difference  between  (x)  4%  of  the 
outstanding common stock on the last day of the immediately preceding year, and (y) the Plan Share Reserve on the last day of the 
immediately preceding year, and (ii) a lower number of shares of common stock as may be determined by the board of directors. As of 
December 31, 2022, there were 16,160,491 shares remaining in the Plan Share Reserve.

F-29

 
On July 21, 2021, the board of directors granted 1,698,950 RSUs to employees and certain members of the board of directors 
under the 2021 Plan. Each RSU entitles the recipient to receive one share of the Company's common stock upon vesting. The RSUs are 
subject  to  time-based  service  requirements  and  generally  vest  over  four  years  with  one  quarter  of  the  RSUs  vesting  on  the  first 
anniversary of the vesting commencement date and then one sixteenth vesting quarterly thereafter with vesting commencement dates 
generally ranging from March 2021 to September 2021. The aggregate fair value of the RSUs granted on the date of the IPO was the 
IPO price for the underlying common stock of the Company, or $20.00, and totaled $34.0 million.

During the year ended December 31, 2022, we granted 2,880,506 RSUs to employees under the 2021 Plan. Each RSU entitles the 
recipient to receive one share of the Company's common stock upon vesting. The RSUs are subject to time-based service requirements 
and generally vest over a four-year service period. The grant date fair values of the RSUs granted during the year ended December 31, 
2022 ranged from $17.59 to $24.72, which represent the closing stock price for the underlying common stock on the respective grant 
dates, with an aggregate fair value of $62.7 million.

Restricted Stock Units

Restricted Stock Unit activity on or after the IPO date was as follows during the periods indicated, presented for awards granted 
to employees and members of the board of directors for the year ended December 31, 2022 and the year ended December 31, 2021 (in 
thousands, except per share amounts):

Unvested and outstanding at January 1, 2021

Granted
Vested
Forfeited or cancelled

Unvested and outstanding at December 31, 2021

Granted
Vested
Forfeited or cancelled

Unvested and outstanding at December 31, 2022

RSUs Outstanding

Weighted-
Average
Grant Date Fair
Value Per Share

—
20.91
21.21
20.14
21.00
21.77
21.04
21.23
21.60

RSUs

— $

2,250
(23)
(240)
1,987
2,881
(876)
(555)
3,437

$

$

As  of  December  31,  2022,  total  unrecognized  compensation  cost  related  to  unvested  RSUs  granted  on  or  after  the  IPO  date 

amounted to $68.3 million, which is expected to be recognized over a weighted average period of 3.1 years.

Incentive Units 

In April 2020, as part of the Take-Private Transaction, the board of managers approved the Instructure Parent, LP Incentive Equity 
Plan (the “2020 Plan”) and the Instructure Co-Invest Agreement (the “Co-Invest Agreement”) to incentivize employees and to align the 
employees and management with the owners of the business.

The 2020 Plan provided for the grant of incentive stock options, profits interest, equity appreciation rights and other forms of 
awards to employees and non-employees granted or denominated in shares of the TopCo’s Units. Under the 2020 Plan, 10,000,000 
Class B Units (“Incentive Units”) were reserved for issuance (“Incentive Carry”) and do not have a contractual life. Incentive Carry 
grants were subject to a service and a performance vesting condition based on the achievement of an EBITDA target as established by 
the Company’s board of managers, over a performance period of four years.

The Co-Invest Agreement offered employees the one-time opportunity to co-invest in TopCo by purchasing Units directly from 
the Company for cash. Under the Co-Invest agreement, the purchase price for one Class A unit and 72 Class B units was $1,000, which 
was the same investment allocation between the two unit classes as the investment made by existing investors at the time of the Take-
Private Transaction. The minimum cash investment was $2,500. Any consideration received in excess of the investment was recognized 
as stock-based compensation in the consolidated statements of operations and comprehensive loss.

Additionally,  TopCo  granted  480,000  Incentive  Units  to  certain  members  of  the  board  of  managers  that  were  only  subject  to 
service-based vesting conditions over four years (“Board Carry”). These Incentive Units are not included in the Incentive Carry pool 
previously discussed and there is no contractual life.

F-30

 
In connection with the stock-split and IPO, 2,271,698 Incentive Units that were vested as of the IPO date converted to 1,305,738 
shares of the Company's common stock and were released to the Unit holders, and 6,126,802 Incentive Units unvested as of the IPO 
date  were  exchanged  for  3,496,739  RSUs  under  the  2021  Plan.  The  RSUs  will  generally  vest  in  11  equal  quarterly  installments 
commencing September 1, 2021. In connection with this conversion, the Company will incur incremental stock-based compensation 
expense of $12.4 million, which will be recognized over the remaining vesting period of the awards.

The following table summarizes the activity under the 2020 Plan, inclusive of the Incentive Carry and Board Carry, and their 
conversion into RSUs under the 2021 Plan for the year ended December 31, 2022 and the year ended December 31, 2021 (in thousands, 
except per unit amounts):

Outstanding Incentive Units at December 31, 2020

Incentive Units granted
Incentive Units forfeited or cancelled
Incentive Units vested at IPO
Incentive Units exchanged for RSUs
Incentive Units after IPO
RSUs exchanged from Incentive Units
RSUs forfeited or cancelled
RSUs vested

Unvested and outstanding at December 31, 2021

Vested
Forfeited or cancelled
Unvested and outstanding at December 31, 2022

RSUs - Pre IPO

Weighted Average 
Grant Date Fair 
Value Per Unit

8,666
—
(268)
(2,271)
(6,127)
—
3,497
(150)
(611)
2,736
(1,112)
(215)
1,409

$

$

$

4.03
—
4.09
4.04
—
—
—
11.06
10.00
10.75
10.77
11.24
10.72

The following table summarizes the assumptions relating to our Incentive Units used in the option pricing model to establish the 

grant date fair value for the Successor Period from April 1, 2020 to December 31, 2020:

Dividend yield
Volatility
Risk-free interest rate
Expected life (years)

Period from April 1 to 
December 31,
2020
None
60%
0.3%
4.3-4.7

There were no Incentive Units granted subsequent to December 31, 2021. As of December 31, 2022 we had $14.2 million of 
unrecognized  stock-based  compensation  expense  related  to  unvested  Incentive  Units  exchanged  for  RSUs  that  are  expected  to  be 
recognized over a weighted-average period of 1.3 years.

2021 Employee Stock Purchase Plan

In July 2021, our board of directors adopted, and our stockholders approved, the 2021 ESPP. The 2021 ESPP became effective 
upon the closing of our IPO and provides for the grant of rights to purchase shares of our common stock. The 2021 ESPP initially 
reserved 1,900,000 shares of common stock under the plan, which automatically increases on January 1 of each calendar year, beginning 
on  January  1,  2022  and  continuing  through  and  including  January  1,  2031  by  an  amount  equal  to  1%  of  the  shares  outstanding  on 
December 31 of the immediately preceding calendar year, or a lesser number of shares as is determined by the board of directors. As of 
December 31, 2022, 2,889,878 shares were reserved for future purchases under the 2021 ESPP. The plan allows eligible employees to 
purchase shares of our common stock at a discount through payroll deductions of up to 15% of their eligible compensation, subject to 
any plan limitations. The initial offering consisted of one offering period, which ended on February 28, 2022. After the initial offering 
ended, a new offering period began on the March 1, 2022, which was designated by the board of directors. Each new offering will begin 
on or about March 1 and September 1 and will be approximately six months in duration.  On each purchase date, eligible employees 
will purchase our common stock at a price per share equal to 85% of the lesser of (1) the fair market value of our common stock on the 
offering date or (2) the fair market value of our common stock on the purchase date.

The following table summarizes the assumptions relating to 2021 ESPP purchase rights used in a Black-Scholes option pricing 

model for the years ended December 31, 2022 and 2021:

F-31

 
Dividend yield
Volatility
Risk-free interest rate
Expected life (years)

Predecessor

Year ended
December 31,

2022
None
32 - 47%
0.06 - 3.34%
0.5 - 0.6

2021
None
47%
0.06%
0.6

In August 2015, the board of directors adopted the 2015 Equity Incentive Plan (the “2015 Plan”) and our stockholders approved 
the 2015 Plan in October 2015. The 2015 Plan became effective in connection with the Predecessor's first initial public offering (the 
“initial IPO”) and provided for the grant of incentive stock options, nonqualified options, restricted stock units, stock appreciation rights, 
and shares of restricted stock. The 2015 Plan also provided that the number of shares reserved and available for issuance under the plan 
automatically increased each January 1, beginning on January 1, 2016 and continuing through and including January 1, 2025, by 4.5% 
of the total number of shares of our capital stock outstanding on December 31 of the preceding calendar year, or a lesser number of 
shares determined by our board of directors. This number was subject to adjustment in the event of a stock split, stock dividend or other 
change in our capital structure.

Additionally, as part of our acquisition of Portfolium, we assumed the Portfolium 2014 Plan. No shares are available for issuance 

under the Portfolium 2014 Plan.

The board of directors determined the terms of each grant. Generally, options have a vesting period ranging from one to four 
years. Stock options have a ten-year contractual life. Certain stock options had provisions to accelerate vesting upon the occurrence of 
certain events such as a change in control. Certain stock options provided for early exercise of unvested shares. All options were granted 
with an exercise price equal to or greater than the estimated fair value of our common stock at the date of grant. The fair value of the 
common stock that underlies the stock options has historically been determined by the board of directors based, in part, upon periodic 
valuation studies obtained from a third-party valuation firm. After the initial IPO and prior to the Take-Private Transaction, the fair 
value was determined by the then closing price of our common stock as reported on the New York Stock Exchange on the date of grant. 
There were no grants between the Take-Private Transaction and the date we were de-listed from the New York Stock Exchange.

In August 2015, our board of directors adopted the 2015 ESPP. Our stockholders approved the 2015 ESPP in October 2015, which 
became effective on the closing date of the initial IPO. A total of 333,333 shares of our common stock were initially reserved for issuance 
under the 2015 ESPP. The number of shares reserved for issuance increased automatically each year, beginning January 1, 2016 through 
and including January 1, 2025 by the lesser of 1% of the total number of shares of our common stock outstanding on December 31 of 
the preceding calendar year; 333,333 shares of common stock; or such lesser number as determined by our board of directors. The plan 
allowed eligible employees to purchase shares of our common stock at a discount through payroll deductions of up to 15% of their 
eligible compensation, subject to any plan limitations. Our board of directors approved the 2015 ESPP offerings. Each offering did not 
to be identical, but could not exceed 27 months and could specify one or more shorter purchase periods within the offering.

On each purchase date, eligible employees could purchase our stock at a price per share equal to 85% of the lesser of (1) the fair 
market value of our stock on the offering date or (2) the fair market value of our stock on the purchase date. As of January 1, 2020, 
602,094 shares were reserved for future issuance under the 2015 ESPP. No shares of common stock were issued during the Successor 
2020 Period.

In connection with the Take-Private Transaction on March 24, 2020, and except for certain executives, outstanding equity awards 
(including under the 2015 Plan, the Portfolium 2014 Plan and the 2015 ESPP), whether vested or unvested, were cancelled and replaced 
with the right to receive the Cash Replacement Awards.

The following table summarizes the assumptions relating to our stock options and 2015 ESPP purchase rights used in a Black 

Scholes option pricing model for the Predecessor 2020 Period.

F-32

 
Employee Stock Purchase Plan
Dividend yield
Volatility
Risk-free interest rate
Expected life (years)
Fair value of common stock

Period from January 1 to 
March 31,
2020

None
29.69%
1.62%
0.5
$52.52

The Company did not grant any employee stock options during the Predecessor 2020 Period.

The  following  table  summarizes  the  stock  option  activity  for  the  Predecessor  2020  Period  (in  thousands,  except  per  share 

amounts):

Outstanding at January 1, 2020

Granted
Exercised
Forfeited or cancelled

Outstanding at March 31, 2020
Vested and expected to vest - March 31, 2020
Exercisable at March 31, 2020 (1)

Shares
Underlying
Options

Weighted-
Average
Exercise
Price

Weighted-
Average
Remaining
Life
(in years)

Aggregate
Intrinsic
Value

601
—
(131)
—
470
470
343

$

$

18.25
—
8.16
12.24
21.07
21.07
16.84

6.2

$

17,992

5,297
13
13,113
13,113
11,033

3.2
3.2
3.6

$

(1) Options were exchanged for rights to receive $49.00 per share in cash, less applicable exercise price, on March 31, 2020 

upon consummation of the Take-Private Transaction.

The following table summarizes the activity of our unvested stock options for the Predecessor 2020 Period (in thousands, except 

per share amounts):

Unvested at December 31, 2019

Granted
Vested
Forfeited

Unvested at March 31, 2020 (1)

Shares
Underlying
Options

Weighted-
Average
Grant Date
Fair Value
Per Share

159
—
(32)
—
127

$

17.92
—
16.05
—
18.38

(1) Options were exchanged for rights to receive $49.00 per share in cash, less applicable exercise price, on March 31, 2020 

upon consummation of the Take-Private Transaction.

The total intrinsic value of options exercised was $5.3 million during the Predecessor 2020 Period. The total fair value of options 

vested during the Predecessor 2020 Period was $0.5 million.

The activity for RSUs for the Predecessor 2020 Period is as follows (in thousands, except per share amounts):

Unvested and outstanding at December 31, 2019

Granted
Vested
Cancelled

Unvested and outstanding at March 31, 2020 (1)

F-33

RSUs Outstanding

Shares

Weighted Average 
Grant Date Fair 
Value Per Share

$

2,584
5
(233)
(240)
2,116

40.38
48.27
36.97
38.90

 
(1) Options were exchanged for rights to receive $49.00 per share in cash, less applicable exercise price, on March 31, 2020 

upon consummation of the Take-Private Transaction.

10. Income Taxes

Income (loss) before provision (benefit) for income taxes was as follows (in thousands):

United States
Foreign
Total

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

$

$

(46,281) $
3,907
(42,374) $

(124,654) $
2,256
(122,398) $

(227,483)
5,578
(221,905)

$

$

(21,003)
(1,017)
(22,020)

The components of the provision (benefit) for income taxes were as follows (in thousands):

Current:
Federal
State
Foreign
Total
Deferred:
Federal
State
Foreign
Total

Provision (benefit) for income taxes

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

$

$

— $
370
1,741
2,111

(6,950)
(2,229)
(1,064)
(10,243)
(8,132) $

— $

2,200
694
2,894

(24,611)
(5,367)
(6,635)
(36,613)
(33,719) $

— $
96
1,022
1,118

(38,422)
(6,651)
31
(45,042)
(43,924)

$

—
23
—
23

1
(1)
160
160
183

The following reconciles the differences between income taxes computed at the federal statutory rate of 21% and the provision 

for income taxes (in thousands):

Expected income tax benefit at the federal statutory rate
State tax net of federal benefit
Stock-based compensation
Impairment for held-for-sale goodwill
Difference in foreign tax rates
Research and development credits
Change in valuation allowance
Other
Income tax provision (benefit)

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

$

$

(8,899) $
(1,170)
822
—
(1,683)
381
1,609
808
(8,132) $

(25,703) $
(4,565)
1,277
—
615
—
(6,385)
1,042
(33,719) $

(46,598)
(7,417)
1,843
6,219
55
—
652
1,322
(43,924)

$

$

(4,615)
(2,280)
(3,565)
—
250
(762)
12,953
(1,798)
183

F-34

 
Deferred Tax Assets and Liabilities

Deferred income taxes reflect the net effects of temporary differences between the carrying amounts of assets and liabilities for 
financial  reporting  purposes  and  the  amounts  used  for  income  tax  purposes.  Significant  components  of  our  deferred  tax  assets  and 
liabilities were as follows (in thousands):

Deferred tax assets:

Net operating loss carryforwards
Research and development credits
163j interest limitation
Capitalized Section 174 R&D expenses
Accruals and reserves
Depreciation and amortization
Lease liability
Stock-based compensation
Valuation allowance

Total deferred tax assets

Deferred tax liabilities:
Intangible assets
Deferred commissions
Right of use asset
Capitalized costs

Total deferred tax liabilities

Net deferred tax liabilities

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

$

$

83,397
11,405
9,979
18,235
5,089
514
5,430
2,062
(12,556)
123,555

(128,495)
(7,269)
(2,799)
(1,551)
(140,114)
(16,559)

$

$

102,114
12,114
21,581
—
4,344
231
6,967
2,163
(9,732)
139,782

(151,528)
(6,890)
(3,894)
(844)
(163,156)
(23,374)

On a quarterly basis, we estimate our annual effective tax rate to be applied to ordinary pre-tax income and record the tax impact 
of any discrete items separately in the relevant period. In addition, any change in valuation allowance that results from a change in 
judgment of the realizability of deferred tax assets is recorded in the quarter in which the change in judgment occurs.

The income tax benefit of $8.1 million during the year ended December 31, 2022 primarily relates to the pre-tax GAAP loss, 
changes in foreign tax rates and valuation allowance recorded. During the year ended December 31, 2022, we recognized a $68.7 million 
add-back to taxable income related to the newly enacted Section 174 capitalization of research and development expense legislation, 
which was entirely offset by net operating loss carryforwards in the current year. Given our cumulative loss position, we cannot currently 
substantiate  the  realizability  of  $1.8  million  of  the  deferred  tax  asset  established,  and  have  therefore  recorded  a  partial  valuation 
allowance against the balance.

At  December  31,  2022,  we  had  $83.4  million  in  tax-effected  federal,  state  and  foreign  net  operating  loss  carryforwards. 
Additionally, at December 31, 2022, we had $11.4 million in income tax credits, net of recorded uncertain tax positions (“UTPs”), 
consisting primarily of federal and state research and development tax credits. These tax credits, if unused, begin expiring in 2024.

We review all available evidence to evaluate our recovery of deferred tax assets, including our history of accumulated losses in 
all tax jurisdictions over the most recent three years as well as our ability to generate income in future periods. We have provided a 
valuation allowance against some of our U.S. state and federal net deferred tax assets as it is more likely than not that these assets will 
not be realized given the nature of the assets and the likelihood of future utilization.

The  valuation  allowance  increased  by  $2.8  million  in  the  year  ended  December  31,  2022,  primarily  due  to  the  Section  174 
capitalization for foreign research and development costs rolling off over a 15 year period, creating deferred tax assets in excess of 
deferred  tax  liabilities  expected  in  years  2030  through  2037.  The  valuation  allowance  decreased  by  $6.5  million  in  the  year  ended 
December  31,  2021,  primarily  due  to  the  release  of  the  valuation  allowance  of  international  subsidiaries.  The  valuation  allowance 
decreased by $108.4 million in the Successor 2020 Period due to Thoma Bravo’s acquisition of Instructure and the deferred tax liability 
recorded in connection with the step-up in the book basis of the Company’s intangible assets. The Company’s valuation allowance 
increased by $13.0 million in the Predecessor 2020 Period primarily due to the generation of deferred tax assets related to net operating 
loss carryforwards.

F-35

 
U.S. income taxes on the undistributed earnings of our non-U.S. subsidiaries have not been provided for as we currently plan to 
indefinitely  reinvest  these  amounts  and  have  the  ability  to  do  so.  Cumulative  undistributed  foreign  earnings  were  not  material  at 
December 31, 2022 and December 31, 2021.

We  had  federal  net  operating  loss  carryforwards  of  $271.0  million  and  $351.7  million  at  December  31,  2022  and  2021, 

respectively, which if unused will expire at various dates through 2041.

We had federal research and development credit carryforwards of $14.5 million and $15.0 million at December 31, 2022 and 
2021,  respectively,  that  if  unused  will  expire  at  various  dates  through  2041.  We  also  had  state  research  and  investment  credit 
carryforwards of $4.5 million and $4.6 million as of December 31, 2022 and 2021, respectively, that if unused will expire at various 
dates through 2036.

Uncertain Tax Positions

We account for uncertainty in income taxes using a two-step process. We first determine whether it is more likely than not that a 
tax position will be sustained upon examination by the tax authority, including resolutions of any related appeals or litigation processes, 
based on technical merit. If a tax position meets the more-likely-than-not recognition threshold it is then measured to determine the 
amount of benefit to recognize in the financial statements. The tax position is measured as the largest amount of benefit that is greater 
than 50% likely of being realized upon ultimate settlement.

The following summarizes activity related to unrecognized tax benefits (in thousands):

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

Unrecognized benefit—beginning of the year
Gross increases (decreases)—prior period positions
Gross increases (decreases)—current period positions
Unrecognized benefit—end of period

$

$

6,897
103
—
7,000

$

$

6,632
—
265
6,897

$

$

6,671
(123)
84
6,632

$

$

6,152
—
519
6,671

The Company does not expect any significant change in our unrecognized tax benefits within the next 12 months. At December 
31,  2022,  the  Company  had  $7.0  million  of  total  unrecognized  tax  benefits  recorded  against  research  and  development  tax  credit 
carryforwards and federal net operating loss carryforwards, all of which would impact the effective tax rate if recognized. At December 
31, 2021, the Company had $6.9 million of unrecognized tax benefits decreasing deferred tax assets.

We have elected to recognize interest and penalties related to UTPs as a component of income tax expense. No interest or penalties 

have been recorded through the year ended December 31, 2022.

We file tax returns in the United States, the United Kingdom, Australia, the Netherlands, Hong Kong, Sweden, Hungary, Mexico, 
Brazil, China, Singapore and various state jurisdictions. All of our tax years remain open to examination by major taxing jurisdictions 
to  which  we  are  subject,  as  carryforward  attributes  generated  in  past  years  may  still  be  adjusted  upon  examination  by  the  Internal 
Revenue Service or state and foreign tax authorities if they have or will be used in future periods.

11. Fair Value of Financial Instruments

The fair value of a financial instrument is the amount that could be received upon the sale of an asset or paid to transfer a liability 
in an orderly transaction between market participants at the measurement date. Financial assets are marked to bid prices and financial 
liabilities are marked to offer prices. Fair value measurements do not include transaction costs. The fair value hierarchy prioritizes the 
quality and reliability of the information used to determine fair values. Categorization within the fair value hierarchy is based on the 
lowest  level  of  input  that  is  significant  to  the  fair  value  measurement.  The  fair  value  hierarchy  is  defined  into  the  following  three 
categories:

Level 1:  Quoted market prices in active markets for identical assets or liabilities.

Level 2:  Observable market based inputs or unobservable inputs that are corroborated by market data. 

Level 3:  Unobservable inputs that are not corroborated by market data.

F-36

 
There were no transfers between Level 1 and Level 2 of the fair value measurement hierarchy during 2022 and 2021. Assets and 

liabilities measured at fair value on a recurring basis as of December 31, 2022, were as follows (in thousands):

Assets:

Money market funds

Total assets

Level 1

Level 2

Level 3

Total

December 31, 2022

$
$

3,383
3,383

$
$

— $
— $

— $
— $

3,383
3,383

Assets and liabilities measured at fair value on a recurring basis as of December 31, 2021, were as follows (in thousands):

Assets:

Money market funds

Total assets

Level 1

Level 2

Level 3

Total

December 31, 2021

$
$

3,343
3,343

$
$

— $
— $

— $
— $

3,343
3,343

Instruments Not Recorded at Fair Value on a Recurring Basis.

We estimate the fair value of our Senior Term Loan carried at face value, less unamortized discount costs, quarterly for disclosure 
purposes.  The  estimated  fair  value  of  our  Senior  Term  Loan  is  determined  by  Level  2  inputs,  observable  market  based  inputs  or 
unobservable inputs that are corroborated by market data. As of December 31, 2022, the fair value of our Senior Term Loan was $490.5 
million. The carrying amounts of our cash, prepaid expenses, other current assets, and accrued liabilities approximate their current fair 
value because of their nature and relatively short maturity dates or durations.

12. Leases

The Company leases office space under non-cancelable operating leases with lease terms ranging from one to seven years. These 
leases require monthly lease payments that may be subject to annual increases throughout the lease term. Certain of these leases also 
include early termination options. The Company has elected to exercise its early termination rights. All related operating leases have 
been impaired to reflect this early termination option. The Company subleases four of its locations. The first, second, third, and fourth 
sublease term has 6 months, 72 months, 37 months, and 16 months remaining, respectively. None of the above subleases have an option 
for renewal.

Operating lease right-of-use assets and operating lease liabilities are recognized at the lease commencement date based on the 
present value of the lease payments over the lease term. Right-of-use assets also include adjustments related to prepaid or deferred lease 
payments and lease incentives. As most of our leases do not provide an implicit interest rate, we use our incremental borrowing rate 
based on information available at the lease commencement date to determine the present value of lease payments.

F-37

 
 
 
 
The Company performed evaluations of its contracts and determined that each of its identified leases are operating leases. The 

components of operating lease expense were as follows (in thousands):

Operating lease cost, gross
Variable lease cost, gross(1)
Sublease income
Total lease costs(2)

Successor

Year Ended 
December 31,
2022

Year Ended 
December 31,
2021

Period from 
April 1 to 
December 31,
2020

Predecessor
Period from 
January 1 to 
March 31,
2020

$

$

7,053
2,262
(1,180)
8,135

$

$

7,247
1,961
(1,094)
8,114

$

$

6,853
1,583
(539)
7,897

$

$

2,235
531
(177)
2,589

(1) Variable rent expense was not included within the measurement of the Company's operating right-of-use assets and lease 
liabilities.  Variable  rent  expense  is  comprised  primarily  of  the  Company's  proportionate  share  of  operating  expenses, 
property taxes and insurance and is classified as lease expense due to the Company's election to not separate lease and non-
lease components.

(2)

Short-term lease costs for the year ended December 31, 2022, the year ended December 31, 2021, Successor 2020 Period, 
and Predecessor 2020 Period were not significant and are not included in the table above.

Cash paid for amounts included in the measurement of operating lease liabilities for the year ended December 31, 2022, the year 
ended December 31, 2021, Successor 2020 Period, and Predecessor 2020 Period were $8.4 million, $8.6 million, $6.8 million, and $2.5 
million, respectively, and was included in net cash provided by operating activities in the consolidated statements of cash flows.

As of December 31, 2022, the maturities of the Company's operating lease liabilities were as follows (in thousands): 

2023
2024
2025
2026
2027
Thereafter
Total lease payments

Less:
Imputed interest
Lease liabilities
Tenant improvement reimbursements included in the measurement of lease liabilities but not yet 
received
Lease liabilities, net

$

8,826
8,525
4,337
2,764
1,995
1,099
27,546

(3,731)
23,815

(414)
23,401

As  of  December  31,  2022  and  2021,  the  weighted  average  remaining  lease  term  was  3.6  and  4.4  years,  respectively  and  the 

weighted average discount rate used to determine operating lease liabilities was 8.20% and 8.19%, respectively.

13. Commitments and Contingencies

Non-cancelable purchase obligations

As of December 31, 2022, our outstanding non-cancelable purchase obligations with a term of 12 months or longer related to 

cloud infrastructure and business analytic services in the ordinary course of business totaled $47.2 million for fiscal year 2023, $48.4 
million for fiscal year 2024, and $48.0 million for fiscal year 2025. For the year ended December 31, 2022, we recognized expenses of 
$38.4 million in subscription and support cost of revenue, $2.2 million in research and development, $1.0 million in professional 
services and other cost of revenue, $0.1 million in sales and marketing, and $0.1 million in general and administrative in our 
consolidated statements of operations and comprehensive loss related to our non-cancelable purchase obligations. 

Letters of Credit

As of December 31, 2022 and 2021, we had a total of $4.3 million and $4.2 million, respectively, of letters of credit outstanding 
that were issued for purposes of securing certain of the Company’s obligations under facility leases and other contractual arrangements.

F-38

 
Litigation

We are involved in various legal proceedings and claims, including challenges to trademarks, from time to time arising in the 
normal course of business. If we determine that it is probable that a loss has been incurred and the amount is reasonably estimable, we 
will record a liability in our consolidated financial statements. If only a range of estimated losses can be determined, we accrue an 
amount within the range that, in our judgment, reflects the most likely outcome; if none of the estimates within that range is a better 
estimate  than  any  other  amount,  we  accrue  the  low  end  of  the  range.  Although  the  results  of  litigation  and  claims  are  inherently 
unpredictable  and  uncertain,  management  does  not  believe  that  the  outcome  of  our  various  legal  proceedings,  with  the  potential 
exception of the matter outlined within this Annual Report on Form 10-K, if determined adversely to us, singly or in the aggregate, 
would have a material impact on our financial position, results of operations, or liquidity.

In  February  2021,  Oklahoma  Law  Enforcement  Retirement  System  and  Q.  Wade  Billings  filed  a  class  action  lawsuit  against 
Instructure Holdings, LLC, certain Thoma Bravo entities and certain directors and officers of Predecessor, relating to the Take-Private 
Transaction. The complaint alleges that such directors and officers breached their fiduciary duties in connection with the Take-Private 
Transaction,  and  that  Instructure  Holdings,  LLC  and  Thoma  Bravo  aided  and  abetted  such  breaches.  Plaintiffs  seek  damages  of  an 
unidentified amount, interest, and attorneys’ and experts’ fees and expenses. On September 8, 2022, the Court heard oral argument on 
the defendants’ motion to dismiss and the plaintiff’s motion to convert the motion to dismiss to one for summary judgment. On January 
6, 2023, the Court dismissed the plaintiffs’ complaint in full. 

14. Employee Benefit Plan

We sponsor a qualified 401(k) defined contribution plan (the “401(k) Plan”), available to all qualified employees. The 401(k) Plan 
allows employees to contribute gross salary though payroll deductions up to the legally mandated limit based on their jurisdiction. For 
the year ended December 31, 2022 and the year ended December 31, 2021, the 401(k) Plan provides for matching contributions equal 
to  50%  of  each  participant's  elective  contributions,  not  to  exceed  $2,000  per  participant  annually.  Participants  vest  in  matching 
contributions over a three-year period after a one-year cliff vest. For the Successor 2020 Period and Predecessor 2020 Period, the 401(k) 
Plan provided for matching contributions equal to 50% of each participant’s elective contributions, not to exceed $1,000 per participant 
annually. Participants vested in matching contributions over a four-year period after a one-year cliff vest. The cost recognized for our 
contributions to the 401(k) Plan for the year ended December 31, 2022, the year ended December 31, 2021, Successor 2020 Period, and 
Predecessor 2020 period, was $1.4 million, $1.4 million, $0.2 million, and $0.5 million, respectively.

15. Related-Party Transactions

The  Company  has  agreements  in  place  with  Thoma  Bravo,  LLC  for  financial  and  management  advisory  services,  along  with 
compensation arrangements and reimbursements to directors and officers. During the year ended December 31, 2022, the year ended 
December 31, 2021, Successor 2020 Period, and Predecessor 2020 period, the Company incurred $0.6 million, $0.1 million, $0.5 million, 
and $47.0 thousand, respectively, related to these services. The related expense is reflected in general and administrative expense in the 
consolidated statements of operations and comprehensive loss.

The spouse of Mitch Benson, our Chief Strategy Officer, is an employee of the Company. Mr. Benson has served as an officer of 
the Company since August 2019. His spouse, Ms. Tara Gunther, has been an employee of the Company since 2014. Her 2021 base 
salary and short-term incentive award was approximately $0.2 million in the aggregate. She also received benefits generally available 
to all employees. The compensation for Ms. Gunther was determined in accordance with our standard employment and compensation 
practices applicable to employees with similar responsibilities and positions. For the year ended December 31, 2022, Ms. Gunther's base 
salary was $0.2 million.

In connection with our entry into our Credit Facilities on March 24, 2020, affiliates of Thoma Bravo collectively acquired $129.2 
million of our Term Loan. In connection with our principal prepayments made in August 2021, $42.5 million of the prepayments were 
applied to the Term Loan held by affiliates of Thoma Bravo. Additionally, in connection with our October 29, 2021 Refinancing, $88.6 
million of our Term Loan held by affiliates of Thoma Bravo was paid off. Refer to Note 5—Credit Facility for additional information 
regarding the principal prepayments and Refinancing.

Interest paid to affiliates of Thoma Bravo during the year ended December 31, 2021 and Successor 2020 Period were $7.5 million 

and $8.2 million, respectively.

In October 2022, our board of directors approved the appointment of Melissa Loble, Chief Customer Experience Officer, to the 
Board of Trustees of Internet2, a community of organizations providing services for research and education. Ms. Loble was appointed 
by Internet2's Board of Trustees in the same period and her term of service as a member of the Board of Trustees is expected to end in 
October 2024. For the year ended December 31, 2022, the Company paid Internet2 $0.5 million for services provided in the ordinary 
course of business.

F-39

 
Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure.

None.

Item 9A. Controls and Procedures.

Evaluation of disclosure controls and procedures. Our management, with the participation of our Chief Executive Officer and 
Chief Financial Officer have evaluated our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the 
Exchange Act) as of the end of the period covered by this report.

Based on management’s evaluation, our Chief Executive Officer and our Chief Financial Officer concluded that, as of December 
31, 2022, our disclosure controls and procedures were designed to, and were effective to, provide assurance at a reasonable level that 
the information we are required to disclose in reports that we file or submit under the Exchange Act is recorded, processed, summarized 
and reported within the time periods specified in SEC rules and forms and that such information is accumulated and communicated to 
our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding 
required disclosures.

Management’s Annual Report on Internal Control over Financial Reporting. Management, under the supervision of and with the 
participation of the Company’s Chief Executive Officer and the Chief Financial Officer, assessed the effectiveness of the Company’s 
internal  control  over  financial  reporting  as  of  December  31,  2022  based  on  the  criteria  set  forth  by  the  Committee  of  Sponsoring 
Organizations of the Treadway Commission in Internal Control - Integrated Framework (2013). Based on its assessment, management 
concluded that the Company’s internal control over financial reporting is effective as of December 31, 2022. 

The SEC permits companies to exclude acquisitions from their assessment of internal control over financial reporting during the 
first  year  of  such  acquisition.  In  reliance  of  the  SEC's  guidance,  management  has  elected  to  exclude  LearnPlatform,  Inc.  from  its 
assessment of internal control over financial reporting as of December 31, 2022. See Note 3—Acquisitions and Disposals of the Notes 
to Consolidated Financial Statements for additional information. The aggregate assets and revenues of the excluded acquisition represent 
4.7%  and  0.1%  of  the  Company’s  consolidated  total  assets  and  total  revenues  as  of  and  for  the  year  ended  December  31,  2022, 
respectively.

Our internal control over financial reporting as of December 31, 2022 has been audited by Ernst & Young LLP, an independent 

registered public accounting firm, as stated in its report, which is included in Item 8 of this Annual Report on Form 10-K.

Changes in internal control over financial reporting. There were no changes in our internal control over financial reporting during 
the quarter ended December 31, 2022 that have materially affected, or are reasonably likely to materially affect, our internal control 
over financial reporting.

Inherent  limitation  on  the  effectiveness  of  internal  control.  The  effectiveness  of  any  system  of  internal  control  over  financial 
reporting, including ours, is subject to inherent limitations, including the exercise of judgment in designing, implementing, operating, 
and evaluating the controls and procedures, and the inability to eliminate misconduct completely. Accordingly, any system of internal 
control over financial reporting, including ours, no matter how well designed and operated, can only provide reasonable, not absolute 
assurances. In addition, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become 
inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. We intend 
to continue to monitor and upgrade our internal controls as necessary or appropriate for our business, but cannot assure you that such 
improvements will be sufficient to provide us with effective internal control over financial reporting.

Item 9B. Other Information.

Not applicable.

Item 9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspections.

Not applicable.

114

Item 10. Directors, Executive Officers and Corporate Governance.

PART III

The information required by this Item is incorporated by reference to the Company’s 2023 Proxy Statement (the “2023 Proxy 
Statement”) to be filed with the SEC within 120 days after December 31, 2022 in connection with the solicitation of proxies for the 
Company’s 2023 annual meeting of stockholders.

Item 11. Executive Compensation.

The information required by this Item is incorporated by reference to the 2023 Proxy Statement.

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.

The information required by this Item is incorporated by reference to the 2023 Proxy Statement.

Item 13. Certain Relationships and Related Transactions, and Director Independence.

The information required by this Item is incorporated by reference to the 2023 Proxy Statement.

Item 14. Principal Accounting Fees and Services.

The information required by this Item is incorporated by reference to the 2023 Proxy Statement.

115

Item 15. Exhibits, Financial Statement Schedules.

PART IV

(a)(1)  Financial  Statements—The  financial  statements  filed  as  part  of  this  Annual  Report  on  Form  10-K  are  listed  on  the  Index  to 
Consolidated Financial Statements in Item 8.

(a)(2) Financial Statement Schedules— All schedules are omitted because they are not applicable or the required information is shown 
in the financial statements or the notes thereto.

(a)(3) Exhibits—The exhibits required by Item 601 of Regulation S-K are listed in paragraph (b) below.

(b) Exhibits.

Exhibit
Number

Description

of 
Second  Amended 
Incorporation of Instructure Holdings, Inc., filed July 23, 
2021

and  Restated  Certificate 

Amended  and  Restated  Bylaws  of  Instructure  Holdings, 
Inc., effective July 21, 2021

Registration  Rights  Agreement,  dated  as  of  March  24, 
2020, by and among Instructure Parent, LP, Thoma Bravo 
and the other parties thereto

Description of the Securities 

Credit Agreement, dated March 24, 2020, by and among 
Instructure  Intermediate  Holdings  III,  LLC,  Instructure 
Holdings,  LLC,  Instructure,  Inc.,  the  Guarantors,  the 
Lenders,  Golub  Capital  Markets  LLC,  as  administrative 
agent for the Lenders, and Golub Capital Markets LLC, as 
collateral agent for the Secured Parties

First  Incremental  Amendment  and  Waiver  to  Credit 
Agreement,  dated  December  22,  2020,  by  and  among 
Instructure  Intermediate  Holdings  III,  LLC,  Instructure 
Holdings,  LLC,  Instructure,  Inc.,  the  Guarantors,  the 
Lenders,  and  Golub  Capital  Markets  LLC,  as 
administrative agent for the Lenders

Credit Agreement, dated October 29, 2021, by and among 
Instructure  Holdings,  Inc.  and  certain  of  its  subsidiaries, 
JPMorgan Chase Bank, N.A., as administrative agent, and 
the lenders named therein

3.1

3.2

4.1

4.2

10.1

10.2

10.3

10.4+

10.5+

10.6+

Incorporated by Reference

Schedule
Form

File
Number

Exhibit

Filing Date

8-K

001-40647

3.1

July 26, 2021

Filed or 
Furnished
 Herewith

8-K

001-40647

3.2

July 26, 2021

S-1/A 333-257473

4.1

June 28, 2021

S-1

333-257473

10.1

June 28, 2021

X

S-1

333-257473

10.2

June 28, 2021

8-K

001-40647

10.1 November 1, 2021

Executive Agreement with Daniel T. Goldsmith

Executive Agreement with Steven B. Kaminsky

Form of Employee Co-Invest Agreement

S-1

S-1

S-1

333-257473 10.14 June 28, 2021

333-257473 10.15 June 28, 2021

333-257473 10.16 June 28, 2021

116

10.7+

10.8+

10.9+

10.10+

10.11+

10.12+

10.13+

10.14

10.15+

10.16+

10.17+

10.18+

10.19+

21.1

23.1

31.1

31.2

32.1*

  Executive Agreement with Steve Daly

   S-1/A 333-257473 10.18 July 13, 2021

Executive Agreement with Dale Bowen

S-1/A 333-257473 10.19 July 13, 2021

Executive Agreement with Mitch Benson

S-1/A 333-257473 10.20 July 13, 2021

Executive Agreement with Matthew A. Kaminer

S-1/A 333-257473 10.21 July 13, 2021

Executive Agreement with Frank Maylett

S-1/A 333-257473 10.22 July 13, 2021

Executive Agreement with Melissa Loble

S-1/A 333-257473 10.23 July 13, 2021

8-K

001-40647

10.1

July 26, 2021

8-K

001-40647

S-8

S-8

S-8

S-8

333-258138

333-258138

333-258138

333-258138

10.2

10.1

10.2

10.4

10.3

July 26, 2021

July 23, 2021

July 23, 2021

July 23, 2021

July 23, 2021

Executive Agreement with Chris Ball

Director  Nomination  Agreement,  dated  as  of  July  26, 
2021,  by  and  among  the  Company  and  the  other 
signatories party thereto

Form of Indemnity Agreement 

Instructure Holdings, Inc. 2021 Omnibus Incentive Plan

Form of Incentive Stock Option Agreement

Form of Restricted Stock Unit Agreement

Instructure Holdings, Inc. 2021 Employee Stock Purchase 
Plan

List of Subsidiaries of Instructure Holdings, Inc.

Consent of Ernst & Young LLP

Certification  of  Periodic  Report  by  Chief  Executive 
Officer  under  Section  302  of  the  Sarbanes-Oxley  Act  of 
2002

Certification of Periodic Report by Chief Financial Officer 
under Section 302 of the Sarbanes-Oxley Act of 2002

Certification of Chief Executive Officer and Chief 
Financial Officer Pursuant to 18 U.S.C. Section 1350 as 
Adopted Pursuant to Section 906 of the Sarbanes-Oxley 
Act of 2002

101.SCH Inline XBRL Taxonomy Extension Schema Document

101.CAL Inline XBRL Taxonomy Extension Calculation Linkbase 

Document

101.DEF Inline  XBRL  Taxonomy  Extension  Definition  Linkbase 

Document

101.LAB Inline  XBRL  Taxonomy  Extension  Label  Linkbase 

Document

101.PRE Inline XBRL Taxonomy Extension Presentation Linkbase 

Document

104

Cover  Page  Interactive  Data  File  (embedded  within  the 
Inline XBRL document)

X

X

X

X

X

X

X

X

X

X

X

X

+ Indicates management contract or compensatory plan or arrangement. 
* The certifications attached as Exhibit 32.1 and 32.2 that accompany this Annual Report on Form 10-K are deemed furnished and not 
filed with the Securities and Exchange Commission and are not to be incorporated by reference into any filing under the Securities Act 
of 1933, as amended, or the Securities Exchange Act of 1934, as amended, whether made before or after the date of this Annual Report 
on Form 10-K, irrespective of any general incorporation language contained in such filing.

Item 16. Form 10-K Summary

Not applicable.

117

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this 

report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

INSTRUCTURE HOLDINGS, INC.

Date: February 17, 2023

By:

/s/ Steve Daly
Steve Daly
Chief Executive Officer and Director

Pursuant to the requirements of the Securities Act of 1934, this Annual Report on Form 10-K has been signed by the following 

persons on behalf of the registrant and in the capacities indicated on February 17, 2023.

Signature

/s/ Steve Daly
Steve Daly

/s/ Dale Bowen
Dale Bowen

/s/ Charles Goodman
Charles Goodman

/s/ Erik Akopiantz
Erik Akopiantz

/s/ Ossa Fisher
Ossa Fisher

/s/ James Hutter
James Hutter

/s/ Brian Jaffee
Brian Jaffee

/s/ Paul Holden Spaht, Jr.
Paul Holden Spaht, Jr.

/s/ Lloyd Waterhouse
Lloyd Waterhouse

Title

Chief Executive Officer and Director
(Principal Executive Officer)

Chief Financial Officer
(Principal Financial and Accounting Officer)

Director

Director

Director

Director

Director

Director

Director

118

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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[This page intentionally left blank] 

ANNUAL MEETING
Instructure Holdings, Inc.’s 2023 Annual 
Meeting of Stockholders will be held at 
its principal executive offices, located at 
6330 South 3000 East, Suite 700, Salt 
Lake City, Utah 84121, on May 25, 
2023 at 10:00 a.m. Mountain Time. 

FORM 10-K ANNUAL REPORT
A copy of the Instructure Holdings, Inc. 
Annual Report on Form 10-K filed with 
the U.S. Securities and Exchange 
Commission is available to stockholders 
upon written request to our Secretary, or 
by visiting our website at 
https://ir.instructure.com. 

COMMON STOCK LISTED (INST) 
New York Stock Exchange 

INVESTOR RELATIONS
6330 South 3000 East, Suite 700 
Salt Lake City, UT 84121 
investors@instructure.com  

TRANSFER AGENT
American Stock Transfer 
& Trust Company, LLC 
6201 15th Avenue 
Brooklyn, NY 11219 

PRINCIPAL EXECUTIVE OFFICES
6330 South 3000 East, Suite 700 
Salt Lake City, UT 84121 

COMPANY INFORMATION 

OUR BOARD  OF DIRECTORS

OUR EXECUTIVE OFFICERS

Steve Daly 
Chief Executive Officer and Director 

Chris Ball 
President and Chief Operating Officer 

Mitch Benson 
Chief Strategy Officer 

Dale Bowen 
Chief Financial Officer 

Matthew A. Kaminer 
Chief People and Legal Officer 

Charles Goodman 
Chair of the Board of Directors 
Operating Partner, Thoma Bravo 

C&N* 

Erik Akopiantz 
Director 
Operating Partner, Thoma Bravo 

A* 

Steve Daly 
Director 
Chief Executive Officer,  
Instructure Holdings, Inc. 

Ossa Fisher 
Director 
President, Aurora Innovation, Inc. 

A 

James Hutter 
Director 
Principal, Thoma Bravo 

Brian Jaffee 
Director 
Partner, Thoma Bravo 

C&N 

Paul Holden Spaht, Jr. 
Director 
Managing Partner, Thoma Bravo 

C&N 

Lloyd “Buzz” Waterhouse  A 
Director 
Senior Advisor, New Mountain Capital 

A 
C&N 

*

Audit Committee 
Compensation and 
Nominating Committee 
Denotes Chair of Committee