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Intercede Group Plc

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FY2021 Annual Report · Intercede Group Plc
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Intercede Group plc

Annual Report & Accounts

2021

OUR MISSION

Intercede power certainty in digital identities 

for the world’s large enterprises and 

governments through our robust credential 

management platform, MyID.

It is our mission to safeguard IT systems and 

connected devices from unauthorised access 

and harm.

Our ongoing success is built on:

•  Developing innovative, robust cyber 

security technology that is shaped around 

the needs of our customers and their end 

users

•  Adding value to our technology and 

commercial partners through a proactive, 

collaborative approach

•  Maintaining an engaging and rewarding 

workplace for our people

•  Delivering sustained growth for our 

investors

OUR VISION

It is our vision to safeguard the integrity of 

connected workforces, supply-chains, citizens 

and industrial technologies for the world’s 

businesses and governments that will not 

compromise on cybersecurity.

01 Company Profile

04 Chairman’s Statement

06 Chief Executive’s Review

12 Strategic Report

18 Board of Directors

20 Directors’ Report

22 Corporate Governance

24 Report of the Audit Committee

25 Report of the Remuneration Committee

27 Independent Auditors’ Report

32 Consolidated Statement of Comprehensive Income

33 Consolidated Balance Sheet

34 Consolidated Statement of Changes in Equity

35 Consolidated Cash Flow Statement

36 Notes to the Consolidated Financial Statements

51 Company Balance Sheet

52 Company Statement of Changes in Equity

53 Notes to the Company Financial Statements

Content

Company Profile

Intercede® is a cybersecurity company specialising in digital 
identities, derived credentials and access control, enabling digital 
trust in a mobile world.

Headquartered in the UK, with offices in the US, we believe in 
a connected world in which people and technology are free to 
exchange information securely, and complex insecure passwords 
become a thing of the past.

We have been delivering trusted solutions to high profile customers 
for over 20 years. Our team of experts has deployed millions of 
identities to governments, most of the largest aerospace and 
defence corporations, and major financial services and healthcare 
organizations, as well as leading telecommunications, cloud services 
and information technology firms, providing industry-leading 
employee and customer credential management systems.

Intercede has been quoted on the AIM section of the London Stock 
Exchange since January 2001.

For more information visit: intercede.com

1

Annual Report & Accounts 2021Certainty in the identity of employees, citizens, suppliers and connected devices 
accessing systems, networks and data is essential as the cyber threat increases for 
governments and enterprises. 

At Intercede our MyID platform secures the flow of people so they can simply and 
securely access the information they need, when and where they need it. Smart card 
to smartphone, together with our industry leading partners, we deliver a cyber secure 
identity platform for governments and large enterprises.

Digital Identities
MyID® secures 15 million identities worldwide for governments, enterprises, military and 
police. Enabling citizens, personnel and employees secure, seamless access to business 
critical data, systems and networks.

Workforce

Citizen

Customer

Supply-chain

Blockchain

IIoT

Technologies
Our software enables organisations to interoperate across multiple software and 
hardware. Whether you’re looking to issue and manage millions of smart cards or smart 
phones - and the PKI technology in between - MyID is flexible at integrating and working 
across multiple platforms and devices.

Smart cards

Mobile device  
management

Virtual smart 
cards

USB tokens

Certificate
authorities

Hardware Security 
Modules

Derived
credentials

Image
capture

Fingerprint
capture

2

Annual Report & Accounts 2021PRODUCTS

Software and services to issue and manage millions of secure digital identities

Our products evolve digital identity from the vulnerability of passwords and 
usernames to a multi-factor approach that ensures each and every user is who they 
say they are.

Wherever data security matters Intercede and MyID software can be found. 
Governments and large enterprises spanning industry sectors trust MyID to issue secure 
digital identities that enable their people to securely flow through their lives and jobs.

MyID is a feature-rich credential management system 
(CMS) that enables organisations to deploy digital 
identities to a wide range of secure devices simply, 
securely and at scale.

Systems administrators use MyID to configure their 
certificate and device issuance policies, ensuring the 
right people receive the right digital identities. Built 
to integrate with infrastructure such as certificate 
authorities, directories, identity management solutions 
and mobile device management systems (MDMs), MyID 
minimises any impact on the existing environment 
reducing deployment times and operational costs.

Available as a commercial off-the-shelf product for employee or citizen ID solutions, 
MyID is also available as a platform where it is embedded to deliver digital identities 
as part of a wider security ecosystem.

The scalability, security and proven nature of MyID makes it well placed to capitalise 
on the growing need for digital identities in the Internet of Things and emerging 
technologies such as blockchain.

TRUSTED BY GOVERNMENT AND LARGE ENTERPRISES, WORLDWIDE

3

Annual Report & Accounts 2021Chairman’s 
Statement
For the year ended 31 March 2021

I would like to commend Klaas and his management 
team on the completion of the first phase of the 
Group’s turnaround plan. This achievement is all the 
more commendable having been delivered during 
the biggest global pandemic of our lifetimes.

Klaas was appointed as CEO on 10 April 2018 with a remit to 
return Intercede to sustainable profitable growth after four 
years of losses that had seen the Group need additional funding, 
comprising £5.0m of convertible loan notes that were issued in 
2017. He quickly took control and has driven through changes in 
all aspects of the business. The Group returned to break-even 
in his first year and has subsequently delivered an improved 
revenue, profit and cashflow performance in each subsequent 
reporting period. This improved performance has enabled the 
Group to successfully retire the convertible loan notes nearly a 
year ahead of their maturity date saving £0.4m of annual interest 
costs and leaving Intercede debt free with a much strengthened 
Balance Sheet, ready to embark on the next phase of its strategic 
development.

None of the above would have been possible without the 
commitment and dedication of Intercede’s employees who have 
used their experience and expertise to continue to deliver world 
class digital identity solutions to our customers and partners. 
During the past year, I am delighted to be able to report further 
substantial development of our technical platform, adding further 
features and functions. We are excited to announce the release 
of MyID v12 in April, which will expand Intercede’s addressable 
market with the introduction of FIDO to the MyID credential 
management platform. 

4

Annual Report & Accounts 2021During the COVID-19 pandemic, Intercede has maintained solid 
revenue growth at 6% and delivered a substantial increase in 
profitability with the levels of cash generated being well ahead of 
market forecasts. Strong double-digit revenue growth in the US 
was offset by market contraction in the regions most affected by 
national lockdowns; notably Continental Europe, the Middle East 
and ASEAN. However, pipeline strength has continued across all 
regions and we anticipate a return to normalised trading in the 
next 12-24 months when COVID restrictions are expected to be 
materially eased.  

Good progress has also been made, notwithstanding the impact of 
the pandemic, with the recruitment of  new partners throughout 
the world and with a number of project wins, the most notable 
being a significant sale to the US Department of State (DoS) through 
a new partner, Guidehouse. The ten-year, multimillion-dollar 
contract will see Intercede’s MyID software issuing and managing 
the lifecycle of hundreds of thousands of DoS employee digital 
identities. 

Summary
Intercede has maintained the momentum and desire to continue to 
grow and serve the burgeoning digital identity market throughout 
a year of major uncertainty and challenges. I remain confident of 
the Group’s future prospects as we emerge from the pandemic 
and Governments and commercial enterprises are able to take the 
necessary steps to further improve their security environments 
when taking increased remote working into consideration. 

Chuck Pol
Chairman

7 June 2021

5

Annual Report & Accounts 2021Chief Executive’s 
Review
For the year ended 31 March 2021

This has been a year of major uncertainty and challenges, 
with the effects of the COVID-19 pandemic and the 
resulting lockdowns having a significant impact on 
business operations and sales. Thanks to decisive 
leadership, robust systems and highly committed staff 
around the world, Intercede was able to switch quickly and 
effectively to remote working without any disruption to 
customer service and project delivery.

Despite this uncertainty, I am pleased to see a continuing positive trend 
and momentum and, in particular, the substantially improved cash 
position, which gave us the confidence to issue a call notice in respect 
of the outstanding convertible loan notes (CLNs). Twelve out of the 
thirteen noteholders elected to convert their CLNs into new ordinary 
shares and we welcome the ongoing support from both existing and new 
shareholders. The removal of this debt from the balance sheet, and the 
elimination of the associated interest cost, improves the capital structure 
of the Group and Intercede is well placed to pursue its growth strategy 
into 2021 and beyond.

I was appointed on 10 April 2018 and, as I come to the end of my third 
year, I believe Intercede has successfully completed phase one of its 
turnaround. The Group has recorded its third consecutive year of profit 
and cash generation, with compound average growth in revenues of 6% 
over this transformative three-year period. As I have stated in previous 
Annual Reports, the challenge for Intercede is scalability and this forms 
the objective for phase two where the main aim is to drive consistent 
double-digit revenue growth. 

The MyID platform integrates and manages a broad range of Public Key 
Infrastructure (PKI) technologies, which has allowed Intercede to build a 
market-leading position in a number of very attractive, but niche, market 
segments. However, continued evidence that weak or compromised 
passwords are a primary cause of more than 80% of data breaches is 
resulting in increasing acceptance of the need for strong authentication 
through crypto-based solutions such as PKI and FIDO (Faster IDentity 
Online), which can provide a suitable alternative means of strong 
authentication to PKI as it combines highly secure crypto-based security 
with a simple standards-based approach. FIDO is currently making an 
entry into US Federal Government as well as Enterprise markets where 
new use cases expand the reach of strong authentication. These use 
cases include, but are not limited to, accessing modern SaaS applications, 
strong credentialing of contractors and securing the supply chain. The 
latter is particularly relevant for US Federal markets as well as Aerospace 
& Defence contractors. On the back of extensive development effort, 
the newly released MyID v12 software now manages deployment and 
lifecycle events for both PKI, FIDO and combined PKI/FIDO devices, 
giving consistency over policy, reporting and user experience. MyID v12 
is the first global solution to offer a truly unified approach to credential 
management. 

While Intercede believes that unifying the management of PKI and 
FIDO will expand the addressable market for its MyID platform there 
are a number of other ways to achieve scalability. You will recall the 
authentication pyramid in last year’s Annual Report and moving down this 

6

Annual Report & Accounts 2021pyramid, into areas such as Mobile ID, will enable Intercede to access an even 
larger addressable market. Meanwhile we continue to investigate releasing 
simplified versions of MyID, such as MyID Professional, or pre-packaging MyID 
with other third-party PKI technologies. Innovation is in Intercede’s DNA, and 
with an exciting customer driven roadmap, new functionality will continue to 
be added to further support the growth of the business. 

Review of Strategy and Operations
The continuing positive trend and momentum of the Group is directly linked to 
progress against our core 5C strategy, centred around Colleagues, Customers, 
Channels, Code and Cash. This is the core of our ‘back to basics’ approach and 
has ensured a laser focus on execution and organic growth.

1  Colleagues
Intercede recognises that continued and sustained improvement in the 
performance of the Group depends upon its ability to attract, motivate and 
retain talented people of the highest calibre. Put simply our colleagues are the 
Company’s most valuable asset and the Colleague strategy therefore forms the 
foundation of the other 4 Cs. Over the year, staff numbers increased from 83 
as at 31 March 2020 to 84 as at 31 March 2021, while the attrition rate (average 
number of leavers over the year as a ratio of average headcount over the year) 
fell to 0%. This is a significant drop from 33% and 9% recorded in the last two 
financial years respectively and is a validation that our Colleague strategy 
is contributing to higher staff satisfaction levels and market leading staff 
retention. 

The most important aim of the Colleague strategy is to improve 
communication and collaboration across teams. We actively promote two-
way communication and encourage our colleagues to share their views and 
preferences, be they positive or negative, so they can be addressed to deliver a 
workplace that is enjoyable and productive. In July 2020, we invited all UK and 
US employees to take part in an employee survey which resulted in the eNPS 
score improving by 49 points to +27. The results of the survey were shared with 
employees and action plans were formulated by the self-selected Employee 
Working Group (EWG) to address identified opportunities for improvement. 

With the impact of COVID-19, nearly all colleagues are currently working 
remotely both in the UK and US. In these unusual circumstances we’ve 
compensated for the lack of office-based social interaction by introducing quiz 
nights, virtual bake-offs and ‘Virtual Espresso’ sessions in which a moderator 
leads a Q&A on a work-based topic or opens the floor for a free forum chat. 

We take the wellbeing of our colleagues extremely seriously and, with the 
wider world emphasising the need for mental health awareness, we have 
proactively trained a large group of mental health first aiders as part of a 
Group-wide approach whereby line managers as well as all employees will also 
receive online training. 

The MyID platform allows our colleagues to securely work remotely with full 
access to systems that they would use in their normal place of work. During 
this pandemic I have come to appreciate that secure access is not only 
necessary to make a business resilient but also brings opportunity. Intercede 
has performed well with remote working and I believe it is a prime opportunity 
to look further afield to get developer talent that expands our skill set at the 
right cost.

7

Annual Report & Accounts 20212  Customers
To combat decreasing physical customer interaction during the 
pandemic, Intercede has continued to push ahead with three important 
customer focused initiatives: Customer Advisory Board (CAB), Customer 
Satisfaction Survey and the Customer Portal. 

Virtual CABs were held during October and November 2020 for 
Customers in the RoW and US respectively, who took the opportunity to 
receive an update on MyID enhancements; obtain visibility of the product 
roadmap and join one of five deep dive workshop sessions:

l  New Operator Client, improving the user experience of the MyID 

operator.

l  REST APIs, simplifying integration into existing environments.

l  Windows Hello for Business, extending the range of supported 

credential types.

l  Mobile Authentication, combining high security with convenience.

l  FIDO for the Enterprise, bringing management control to standards-

based authentication.

As outlined below in the Trading Results section, we have received 
significant orders from new customers, particularly in our US markets. 
Whilst global revenues for the year ended 31 March 2021 (FY21) increased 
by 6% to £11.0m (FY20: £10.4m), the growth in our US market was a more 
exciting 14%. It is also worth noting that a very strong end to the financial 
year resulted in total FY21 orders being 10% higher than the previous year. 
This included a number of professional services orders for which the work 
was ordered in FY21 but the revenue will be recognised during FY22. 

We have an excellent customer list, which has been created by delivering 
outstanding value. The security, reliability and interoperability of MyID 
software sets it apart and is why we are proud to help many leading 
organisations around the world manage the secure digital identities they 
issue to citizens and employees.

3  Channels
The MyID platform is architected in a way that enables it to integrate with 
a broad range of third-party technologies to make up a highly secure 
digital identity ecosystem in a consistent, cost effective and efficient 
manner. This functionality is the bedrock of the Group’s growth strategy of 
expanding its addressable market base by integrating with a broad range 
of technology partners that make up a PKI infrastructure:

Technology Partners
Intercede’s partner-centric growth strategy remains unchanged. The 
Group grows revenues by expanding market presence and brand 
awareness through an increasing number of reseller and technology 
partner relationships and building strong commercial relationships with 
larger customers by serving those customers with a feature-rich and 
relevant product that sits at the heart of their cyber security needs. This 

8

Annual Report & Accounts 2021Technology Partners

Integration & Reseller Partners

enables the Group to confidently approach its objectives in order that 
commercial risks can be contained and that it has the bandwidth and 
resources to execute its 5C strategy.

Our reseller partner network has continued to expand with new 
agreements established with partners covering the UK, Europe, North 
America, the Middle East, Latin America, Asia and Africa. 

Integration & Reseller Partners 
A number of new wins in the period highlight the strength of Intercede’s 
offering when working proactively with partners, following on from the 
recent launch of our Connect Partner Programme. Connect Partner 
Programme members join a strong and growing authentication 
ecosystem that is integrated and managed with MyID software. New 
and existing resellers and integrators have access to robust sales, co-
marketing and technical training that ensures members’ teams are 
knowledgeable on the software whilst driving incremental revenue 
streams. Members also have access to support materials and products 
to help meet the growing demand for strong authentication. Intercede’s 
partner Cryptas GmbH has recently announced the launch of its new 
enterprise access management solution: Primeid PROFESSIONAL. 
Primeid PROFESSIONAL is a simple to deploy, commercial-off-the-shelf 
(COTS) solution with MyID credential management that also incorporates 
a dedicated Certificate Authority (CA), smart cards and licenses for devices 
with virtual smart card compatibility. We look forward to the continued 
innovation that results from a growing number of partners becoming 
familiar with the MyID platform and selling our technology into many 
markets.

9

Annual Report & Accounts 20214  Code
Intercede has a large team of expert and experienced developers who write the best code in 
the industry in support of a continuous drive to: 

l  Create and maintain a modern platform based upon market leading technology; 

l  Broaden the addressable market with new functionality; and 

l  Meet constantly evolving Customer needs.

During the year we have released new versions of MyID from v11.6 to v11.8 which gave our 
customer base the benefits of a new operator client (using REST APIs for improved user 
experience and enhanced performance) and additional functionality including Windows 
Hello for Business integration (WHFB) as well as the new MyID authentication service. 

The MyID authentication service provides an easy to operate method of authentication that 
enables a customer to use mobile devices within their existing public key infrastructure 
(PKI) to access the applications they need as part of their role using fingerprint, PIN, or facial 
matching. This has already proved valuable for MyID customers dealing with the challenges 
of a large and dispersed workforce, who are required to sign-off high value financial 
transactions and access secure applications remotely. The ability to authorise payments by 
providing a digital signature directly from a mobile device combines high security with an 
easy to deploy and convenient experience for the end users.

The release of MyID v11.8 allowed customers to experience 
Enhanced Identity Management for PIV (Personal Identity 
Verification – a US Federal Government-wide credential) 
including biographic data capture, facial biometric capture, 
10-Slap fingerprint enrolment, adjudication and fingerprint 
de-duplication with Aware Astra ABIS and a unique user ID 
generation service. This functionality forms the backbone 
to a major new contract ie the US Department of State 
(DoS) next-generation Identity Management System (IDMS) 
solution, which is compliant with Homeland Security 
Presidential Directive 12 (HSPD-12)/US Federal Government 
Standard FIPS 201. The MyID Identity Management System 
is an optional add-on to the MyID PIV product that provides 
PIV applicant enrolment and adjudication, enabling MyID to act as a full IDCMS (IDentity and 
Credential Management System). This demonstrates the breadth of functionality available 
from the three versions of the MyID platform: 

Intercede are excited to announce 
the release of MyID v12 which further 
modernises the MyID platform and 
introduces additional functionality to 
expand the addressable market. MyID v12 
is now 64-bit software which improves 
performance and enables integration 
with cloud-based infrastructure such 
as cryptography as a service. In v11.6 
customers were introduced to the new 
operator client, which uses REST APIs for 
improved user experience and enhanced performance, and v12 builds on this by publishing 
these APIs. A fully documented API, with an inbuilt test capability, will make it far easier for 
customers to integrate MyID into their systems. 

MyID v12 also expands Intercede’s addressable market with the introduction of FIDO to the 
MyID credential management platform. Many organisations are considering deploying FIDO 
across their workforce and supply-chain and, uniquely, MyID can manage this, along with 
multiple authentication technologies, enabling organisations to mix and match technologies 

10

Annual Report & Accounts 2021that best fit their needs and required levels for security. 
By unifying credential management, organisations 
can control policy, visibility and lifecycle management 
in one place. For example, this could incorporate PKI-
based smart cards for finance staff, including signed and 
encrypted email, or FIDO security keys for the supply 
chain and contractors. MyID’s flexibility also extends to 
devices with support for a wide range of standards-based 
FIDO devices, including iOS and Android mobile devices, 
USB tokens including YubiKeys, and smart cards.

Continued R&D investment, which has resulted in the 
new functionality outlined above, makes MyID the 
leading unified credential management solution.

5  Cash

The Group’s cash flow performance has provided another highlight of the year resulting in 
gross cash balances of £8.0m as at 31 March 2021, an improvement of £3.2m from gross cash 
of £4.8m as at 31 March 2020. 

In February 2020, the Group issued a call notice in respect of the outstanding Convertible 
Loan Notes (CLNs) totalling £5.0m. Subsequent to this call notice, twelve out of thirteen 
noteholders elected to convert their CLNs into new ordinary shares, which will save the Group 
£0.4m in annual interest costs. The complete conversion and redemption of all CLNs has left 
the Group with no debt and a much strengthened balance sheet; better able to focus on 
investing in the MyID platform to deliver future growth. 

Finally, before we move on to consider the future outlook, it is important we recognise the 
role of the business in the wider community. We all have a connection with the localities 
where we live and work, particularly over the last 12 months when the pandemic has touched 
all of us this has been more than ever the case.

Whilst our normal charitable fund raising activities were halted due to remote working, we 
were able to maintain our support for the local foodbank as well as assist local schools by 
providing surplus PCs plus new laptops and tablets to be allocated to families who did not 
have the means for their children to study remotely. 

Outlook

I am optimistic for the future of Intercede, given its compelling and relevant offering for 
allowing dispersed workforces to securely work remotely and the relatively limited impact the 
pandemic has had on the business thus far. The improved performance, particularly in our 
US market with its 14% growth in revenues, and a robust pipeline of new sales opportunities, 
reinforces this optimism. However, COVID-19 continues to significantly affect the broader 
global economic environment and it is too early to be complacent about the impact it may 
continue to have on us or our customers, particularly those still in lockdown in Europe and 
the Middle East. With strong and broader customer relationships, wider product offerings 
and a strong financial position we are well placed to meet our growth expectations during 
the next phase of the Group’s strategic development. 

Klaas van der Leest
Chief Executive Officer

7 June 2021

11

Annual Report & Accounts 2021Strategic Report
For the year ended 31 March 2021

Introduction
Intercede is a cybersecurity software and services company specialising in digital 
trust for a hyper-connected, increasingly mobile world.

The Group’s vision is a world without passwords and its mission is to provide the 
enabling technology and services to make this possible for people and things. 
Intercede’s core pillars of strength can be outlined as follows:

l  For over 20 years, Intercede has been providing trusted identities for some of 

the world’s largest corporations and government agencies.

l 

Intercede’s product innovation roadmap leverages over 1,000 person-years 
of internal expertise and is underpinned by strong customer demand and a 
committed set of international partners.

l  New solutions are engineered at high speed by a specialist team with 
longevity of employment. Product design is also informed by major 
customers and interoperability partners.

l 

Intercede’s MyID software is US and UK Government accredited, which 
secures access to regulated markets. Traditionally it was delivered as an 
on-premise solution for employee ID, but it is now also deployed on a large 
scale by managed service partners for transport workers and national ID 
programmes.

These core strengths mean that Intercede is well placed to take advantage of 
opportunities in the market; in particular:

l  Passwords are universally recognised as being insecure and inconvenient by 

organisations and end users.

l  A growing number of governments and industry bodies are enacting 

legislation to mandate enhanced levels of security by removing passwords. 
This increased regulation covers a wide range of activities including banking 
& finance, general data protection and critical national infrastructure.

l 

In-house cybersecurity skills are in short supply creating an increased 
demand for packaged security solutions. 

l  There is a growing demand for identity solutions to meet the scalability 
requirements of large end user populations, particularly in the citizen, 
consumer and IoT markets. 

Intercede has the experience, skills and technology platform to deliver digital 
identity solutions across a wide range of market sectors and geographical 
regions, meeting the growing demand for a secure and convenient alternative 
to passwords.

12

Annual Report & Accounts 2021Trading Results
Intercede has delivered another year of substantially improved financial performance.

Revenue for the year ended 31 March 2021 (FY21) increased by 6% to £11.0m (FY20: 
£10.4m). Operating profit was £1.6m compared to £1.2m last year. Profit after tax for 
the year was £1.5m (FY20: £1.0m). Basic earnings per share for the year ended 31 March 
2021 was 3.0 pence per share (FY20: 2.0 pence per share).

As at 31 March 2021, gross cash balances totalled £8.0m (FY20: £4.8m) and the Group 
is now debt free following the successful early retirement of convertible loan notes 
totalling £5.0m that was announced on 4 and 16 February 2021. 

Revenue Highlights:
l  A new MyID PIV deployment sale to provide an innovative Identity Management 

System (IDMS) solution compliant with US Federal Government Standard FIPS 201 
for the US Department of State (DoS) and its customers.

l  A new contract win with a large US defence contractor. The initial order totalling 
$0.2m includes MyID Enterprise software licenses plus associated support & 
maintenance and professional services. This is another sale to a top 10 US defence 
contractor who has selected MyID to help secure their mission critical assets.

l  A follow-on MyID Enterprise license order from one of the largest US wireless 

network operators.

l  A new MyID Enterprise license sale to a geology research institution based in 

Germany.

l  The first sales of MyID Professional to a branch of the US State Government to 

provide a pilot solution and to a large US Aerospace & Defence contractor who has 
been a MyID Enterprise customer for many years. 

l  A new MyID Enterprise deployment sale to an existing US Air Force base customer. 
There is potential to package and market a MyID solution to other similar sized US 
Air Force base customers.

These orders include software licenses, associated support & maintenance and 
professional services, some of which will be recognised as revenue beyond the current 
financial year. 

The Group’s gross profit increased to £10.7m (FY20: £10.3m) with a gross profit margin 
of 97% compared to 99% for the prior year. This slight fall in gross profit margin reflects 
the use of Aware’s third party biometric technology in the delivery of the Identity 
Management System (IDMS) solution for the DoS, for which orders totalling $3.9m 
were received in August and November 2020. This project is very exciting for Intercede 
due to the functionality and scale of the solution and the FY22 pipeline contains 
opportunities of a similar scale.

Operating expenses (OpEx) for the year were £9.1m (FY20: £9.2m). OpEx is in line 
with the prior year and the small reduction reflects the almost complete cessation of 
travel during the pandemic along with lower one-off costs such as recruitment fees. 
Staff costs continue to represent the main area of expense, representing 88% of total 
operating expenses (FY20: 83%). Intercede continues to recognise the achievements 
of its staff with pay rises and performance-related rewards. The average number of 
employees and contractors was 83, up from the previous year’s average of 81 and the 
number of employees and contractors as at 31 March 2021 was 84 (31 March 2020: 83). 
During the pandemic staff numbers have been consistent; business as usual has been 
maintained without anyone being furloughed or made redundant and without any pay 
cuts or reductions in working hours.

13

Annual Report & Accounts 2021Financial Graphs

The US continues to represent 
Intercede’s largest market with 
North America making up 83% of 
total revenues during FY21 (FY20: 
77%). The global pandemic has 
had more of an adverse impact in 
other parts of the world. Europe 
and the Middle East are key 
markets for Intercede and both 
regions imposed lockdowns, 
which inevitably slowed down 
new customer opportunities with 
the short term focus switching to 
the public health emergency.

The last five years has seen 
progressive growth in recurring 
Support & Maintenance (S&M) 
revenues due to a steady increase in 
deployments and a loyal customer 
base that is resilient to churn. 
Software License revenue decreased 
from £2.6m to £2.3m in FY21 but 
this was offset by an increase in 
Professional Services revenue, driven 
by implementations of large license 
orders received in FY21 and also 
by upgrade activity as customers 
look to take advantage of new 
product features in MyID v11. This is 
a validation of the investment in the 
MyID platform and is a testament 
to the Product Development teams 
who have met a series of aggressive 
release deadlines.

Operating expenses (OpEx) 
averaged £13.3m over the periods 
FY17 and FY18 primarily reflecting 
strategic investment in product 
development to expand MyID into 
emerging high-volume markets to 
secure mobile apps and devices, 
provide cloud services and protect 
the Internet of Things (IoT). This 
expenditure was substantially 
reduced following the change 
in strategy reported in the FY18 
Annual Report and has averaged 
£9.5m during the period from 
FY19 to FY21. This lower cost base, 
when combined with increased 
revenue, has enabled the Group 
to return to profit and cash 
generation.

£12m

£10m

£8m

£6m

£4m

£2m

£0m

£12m

£10m

£8m

£6m

£4m

£2m

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£14m

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£6m

£4m

£2m

£0m

-£2m

-£4m

Regional Revenue

2017

2018

2019

2020

2021

North America

ROW

Revenue Breakdown

2017

2018

2019

2020

2021

S&M

Professional Services

Software Licenses

Revenue, OpEx, Profit/Loss & Cash

2017

2018

2019

2020

2021

Revenue

OpEx

Profit/Loss

Year end cash

14

Annual Report & Accounts 2021 
l

s
e
e
y
o
p
m
E
f
o
r
e
b
m
u
N

140

120

100

80

60

40

20

0

£5m

£4m

£3m

£2m

£1m

£0m

Employees

2017

2018

2019

2020

2021

Average employees

Year end employees

Employee numbers have 
stabilised and started to 
selectively increase again 
following the substantial 
reductions that were made 
during FY17 & FY18. 

Research & Development (R&D) 

2017

2018

2019

2020

2021

R&D Expenditure

R&D Tax Credit (in arrears)

R&D is an important part of 
Intercede’s investment strategy. 
Intercede makes an R&D Claim 
as part of its annual tax return 
and can choose whether to carry 
taxable losses forward or to 
request a cash repayment from 
the UK government. Prior to 
FY20, the tax credit received was 
unrestricted due to taxable losses 
exceeding R&D expenditure. As 
that is no longer the case, the 
level of cash received reduced in 
FY20 and FY21. 

15

Annual Report & Accounts 2021 
 
 
 
Expenditure on research and development (R&D) activities totalled £2,892,000 (FY20: 
£2,778,000). In accordance with the IFRS recognition criteria, the Board has continued 
to determine that all internal R&D costs incurred in the year are expensed. No 
development expenditure has been capitalised FY21 (FY20: £nil). 

A £425,000 taxation credit in the year (FY20: £432,000) primarily reflects cash received 
following the 2020 R&D claim as a result of the investment activities outlined above. 
The Group is a beneficiary of the UK Government’s efforts to encourage innovation by 
allowing 130% of qualifying R&D expenditure to be offset against taxable profits. 

The net finance cost for the year was £485,000 (FY20: £578,000). This includes interest 
in respect of lease liabilities totalling £65,000 (FY20: £112,000) and finance costs on the 
convertible loan notes totalling £429,000 (FY20: £485,000). All of the convertible loan 
notes were either converted or redeemed (repaid) in January and February 2021 so the 
FY21 finance cost does not represent a full year of interest. From FY22 onwards, the 
Group’s finance costs will drop substantially as they will only include interest in respect 
of lease liabilities. 

Profit for the year was £1,529,000 (FY20: £1,006,000), an increase year on year of 52%, 
which resulted in a basic profit per share of 3.0p and a fully diluted profit per share of 
2.8p (FY20: basic profit per share of 2.0p and fully diluted profit per share 1.9p). 

Financial Position and Cashflow
The Group’s gross cash position at 31 March 2021 was £8,029,000, an improvement 
of £3,271,000 from gross cash of £4,758,000 as at 31 March 2020. During FY21 there 
has been a net cash inflow from operating activities of £4,235,000 (FY20: £1,297,000 
inflow). In February 2021 the Group issued a call notice in respect of the outstanding 
convertible loan notes (CLNs) totalling £5,005,000. Subsequent to the call, all but one 
noteholder elected to convert their CLNs into new ordinary shares, which will save the 
Group £400,000 in annual interest costs.

The complete conversion and redemption of all CLNs has left the Group with a 
stronger balance sheet and no debt and the subsequent increase in share capital and 
share premium (combined with a profit for the year) mean that as at 31 March 2021 
the Consolidated Balance Sheet had positive total equity of £4,746,000 compared 
to negative total equity of £1,381,000 as at 31 March 2020. Non-current liabilities as at 
31 March 2021 were £1,182,000 compared to £6,234,000 as at 31 March 2020, which 
contained £4,832,000 of CLNs. 

The Group remains focused on investing in the MyID platform to deliver future growth 
and has no plans to commence the payment of dividends. It will do so when the Board 
considers this to be appropriate.

Section 172 Companies Act 2006 Statement
This Statement is included in the Corporate Governance Report on pages 22 to 23.  

Treasury
The Group manages its treasury function as part of the finance department. Whilst 
the Group’s operations are primarily based in the UK it has successfully exported its 
technology throughout the world for many years. This results in invoices being raised in 
currencies other than sterling; the most notable being US dollars and euros. A number 
of suppliers also invoice the Group in US dollars and euros. The Group’s current policy 
is not to hedge these exposures and the exchange differences are recognised in the 
Statement of Comprehensive Income in the year in which they arise. 

16

Annual Report & Accounts 2021Key Performance Indicators (KPIs) 

Sales growth 

Export sales

North American sales

2017

(25%)

95%

77%

New deployments with revenues over £20,000

8

Principal Risks and Uncertainties

2018

11%

94%

71%

10

2019

10%

97%

69%

9

2020

2%

99%

77%

4

2021

6%

99%

83%

6

Like all businesses, Intercede operates in an environment that is not free from risks 
or uncertainties. The nature and complexity of the services it provides can present 
technical challenges that carry a certain element of commercial risk, and the Group is 
naturally exposed to external market, geo-political and compliance related risks that 
are not necessarily within its control. Intercede works diligently to identify, monitor and 
mitigate all risks and uncertainties:

l  The Group operates in a complex and competitive technological environment so 

the business will be negatively affected if it does not enhance its product offerings 
and/or respond effectively to technological change. This risk is mitigated by 
ongoing investment in research and development. 

l  The Group operates in multiple markets, both geographically and by sector, so 

there is a risk that territory and global macro-economic conditions (including the 
impact of issues such as Brexit and the US China trade dispute) may result in one or 
more of these markets being adversely affected and the revenues of the business 
impacted accordingly. This risk is mitigated to an extent, both through the long-
term nature of customer relationships and the diversification that results from 
operating in multiple markets.

l  The impact of the COVID-19 pandemic is causing extensive disruption to people 
and economies throughout the world. The Group has proactively implemented 
proportionate plans to minimise the risk of an outbreak at our office locations, 
keeping employees and customers safe. Marketing trade show events, customer 
events and employee travel will only recommence when it safe to do so and when 
lockdown restrictions are lifted. All staff have been given the capability to work from 
home, including appropriate support, training and equipment. Due to the digital 
and physically remote nature of Intercede’s technology and solutions the Group 
is able to maintain high service levels during these periods and does not need to 
worry about the supply of hardware or other physical components as they do not 
typically form part of MyID solutions.  

l  Technology companies are exposed to intellectual property infringement and 
piracy. The Group rigorously defends its intellectual property in the primary 
jurisdictions within which it operates.

l  The Group’s performance is largely dependent on the experience and expertise 

of its employees. The loss or lack of key personnel is likely to adversely impact the 
Group’s results. To mitigate this risk, the Group aims to put in place appropriate 
management structures and to provide competitive remuneration packages to 
retain and attract key personnel. 

By order of the Board

Andrew Walker
Finance Director

7 June 2021

17

Annual Report & Accounts 2021Board of Directors

Charles (“Chuck”) Pol  –  Non-Executive Chairman 

Chuck Pol served as Chairperson and President of Vodafone Americas from 
2013 to 2017, during which time he built both a fixed and mobile capability, 
whilst also helping to develop a business model and applications for the 
Internet of Things (“IoT”).

Prior to Vodafone Americas, Chuck held senior roles at BT Americas 
including Chief Operating Officer and President. On leaving BT in 2008, 
Chuck was President of BT Global Financial Services where he was 
responsible for BT’s relationships with the top 40 global investment banks.

He was appointed a Non-Executive Director of Intercede on 1 June 2017 and 
has taken on the role of Non-Executive Chairman from 28 March 2018.

Klaas van der Leest  –  Chief Executive

Klaas van der Leest is an experienced executive with extensive sales, 
marketing, business development and general management experience 
in IT and IT services. He has significant international knowledge and 
experience as a result of various roles with remits across EMEA, Asia-Pac 
and North America.

Klaas has worked for a number of large and small, quoted and privately 
owned organisations in market leading and turnaround situations including 
CA Technologies, Intelecom UK, Amulet Hotkey, Global Crossing, Attenda 
and Logica. He has proven expertise in the development and execution 
of national and international sales growth, ‘go to market’ initiatives and 
customer focused expansion strategies.

Klaas has a master’s degree from the Cranfield School of Management. He 
also is a Chartered Marketer as well as a Fellow of the Chartered Institute of 
Marketing. He was appointed Chief Executive of Intercede on 10 April 2018.

Andrew Walker  –  Finance Director

Andrew Walker is a finance professional with 30 years of senior 
management experience, during which time he has worked for a number 
of large international organizations. He was Group Financial Controller 
of The Rugby Group PLC between 1995 and 2000, and was an Executive 
Board member from 1997. Before this, he worked for APV plc in a variety 
of roles, having joined as Group Chief Accountant in 1990 and progressed 
to subsidiary and divisional Finance Director roles. Between 1981 and 1990, 
Andrew qualified and worked for Price Waterhouse with a wide range of 
audit clients. 

Andrew has a BCom (Honours) degree in Accounting from the University of 
Birmingham and is a Fellow of the Institute of Chartered Accountants. He 
was appointed Finance Director of Intercede on 11 September 2000.

18

Annual Report & Accounts 2021Royston Hoggarth  –  Non-Executive Director 

Royston Hoggarth is Chair of Xchanging Insurance Services (XIS) Limited, 
Chair of Innovation Group Limited, Chair of Cirrus Response Limited and 
an advisor to the NEC Corporation. He is also Chair of England Hockey.

He has held a range of Executive and Board Director roles with Private 
Equity backed and Publicly listed companies including IBM, Logica 
PLC, Cable & Wireless PLC, BT PLC, Hays PLC, Bluefin Solutions Limited, 
Northgate PS Limited, IPSL Limited and Arkessa Limited. He was also a 
Venture Partner at Wellington Partners.

He was appointed a Non-Executive Director of Intercede on 5 August 2002.

Jacques Tredoux  –  Non-Executive Director 

Jacques Tredoux is the Chief Executive of Tredoux Capital Limited, a 
company authorized by the Financial Conduct Authority to provide 
corporate finance advisory services. Prior to establishing Tredoux 
Capital Limited, he was the Chief Executive Officer of the Credo Group 
(UK) Limited, a group of companies in London that provides wealth 
management services. Members of the Credo Group provided corporate 
finance and fundraising assistance to the Company since before its 
admission to AIM. 

Jacques qualified as a lawyer in 1988 in South Africa, and practiced at 
Edward Nathan & Friedland Inc and Clifford Chance. He was appointed a 
Non-Executive Director of Intercede on 31 March 2006.

Rob Chandhok  –  Non-Executive Director 

Rob Chandhok has more than 20 years’ experience in senior commercial 
technology and internet services roles. He is currently Group Chief 
Technology Officer at the Daily Mail and General Trust plc, responsible 
for shaping the Group’s technology strategy.

Rob has served in senior leadership roles in consumer electronics 
companies and in start-ups related to the internet of things. Prior to this, 
he performed a series of senior leadership roles at Qualcomm where he 
led new technology initiatives and managed relationships with the world’s 
largest software companies. 

He was appointed a Non-Executive Director of Intercede on 12 June 2019.

19

Annual Report & Accounts 2021Directors’ Report - For the year ended 31 March 2021

The Directors present their Annual Report and the audited 
financial statements of the Group and the Company for the 
year ended 31 March 2021.

Principal Activities

Intercede is a cybersecurity company specialising in identity, 
credential management and secure mobility to enable digital 
trust. 

The Company

The Company is a holding company which was set up to 
facilitate the admission of the Group onto the AIM section of 
the London Stock Exchange. 

Review of Operations and Future Developments

The review of operations and future developments is 
omitted from the Directors’ Report as it is included in the 
Chief Executive’s Review on pages 6 to 11 and the Strategic 
Report on pages 12 to 17. 

Results and Dividends

The audited accounts for the year ended 31 March 2021 are 
set out on pages 32 to 55. The Group’s profit for the year was 
£1,529,000 (2020: £1,006,000). The Directors do not recommend 
the payment of a dividend (2020: £nil).

Management of Financial Risk

The Group’s policy for the management of financial risk is set 
out within note 14.

Research and Development Expenditure

The Group continues to invest in an ongoing programme of 
research and development. The total cost of development 
during the year ended 31 March 2021 was £2,892,000 (2020: 
£2,778,000) which has been written off as incurred.

Intellectual Property

The Group’s revenues are primarily derived from licensing 
its proprietary MyID product. Intercede Limited owns the 
copyright for this product. The Group relies on trademark 
laws and the law of passing off, or its equivalent in non-UK 
countries, to protect the trademarks which it uses. Intercede 
Limited is the proprietor or applicant of certain trademarks in 
important markets. The Group also endeavours to protect its 
intellectual property through the filing of patent applications 
where appropriate.

Employees

It is the Group’s policy to provide, where possible, employment 
opportunities for disabled people and to care for people 
who become disabled whilst in the Group’s employment. 
The Group operates an equal opportunities employment 
policy. Employees are kept informed of the performance and 
objectives of the Group through a combination of regular 
formal and informal meetings.

Environment

The Group’s policy with regard to the environment is to 
ensure that we understand and effectively manage the actual 
and potential environmental impact of our activities. Our 
operations are conducted such that we comply with all legal 
requirements relating to the environment in all areas where 
we carry out our business. During the year covered by this 
report, the Group has not incurred any fines or penalties or 
been investigated for any breach of environmental regulations. 

Directors and their Interests

Details of the present Directors, who served throughout the 
year, are provided on pages 18 and 19. In accordance with the 
Company’s Articles of Association, Chuck Pol, Rob Chandhok 
and Andrew Walker will offer themselves for re-election at the 
forthcoming Annual General Meeting. 

The interests of the Directors serving at the end of their year, 
and their immediate families, in the shares of the Company are 
set out below:

C Pol

R Chandhok

R Hoggarth

J Tredoux

Ordinary Shares 
31 March 2021

Ordinary Shares 
31 March 2020

133,037

133,037

—

—

168,721

168,721

16,437,860

14,984,636

K van der Leest

59,806

—

A Walker

1,613,737

1,531,270

Jacques Tredoux is interested in 1,463,216 shares which are 
registered in the name of Pershing Nominees Limited which 
is a nominee of Angus Investment Holdings Limited (“Angus”). 
Angus is controlled by The South Hills Trust. As at 31 March 
2021, Jacques Tredoux was also interested in 14,974,644 shares 
indirectly held by The Azalia Trust.  Jacques Tredoux and/or his 
wife and children are members of the class of discretionary 
beneficiaries of The South Hills Trust and The Azalia Trust. 

None of the Directors had any material interest in any other 
contract or arrangement made by the Company during the 
year with the exception of those referred to in note 17 of the 
Consolidated Financial Statements.

Directors’ Indemnity

As permitted by the Articles of Association, the Directors 
have the benefit of an indemnity which is a qualifying third 
party indemnity provision as defined by Section 234 of the 
Companies Act 2006. The indemnity was in force throughout 
the last financial year and is currently in force. The Company 
also maintains insurance cover for the Directors and key 
personnel against liabilities which may be incurred by them 
while carrying out their duties.

20

Annual Report & Accounts 2021Substantial Shareholders

As at 10 May 2021, the following had notified the Company of 
disclosable interests in 3% or more of the Company’s issued 
share capital:

The Azalia Trust

Anjar International Limited

Palm Ltd.

Herald Investment Management 

Canaccord Genuity Wealth Management

3,108,650

R Parris

Premier Miton Investors

Liontrust Asset Management

2,908,212

2,252,497

2,158,523

Link Market Services Trustees Nominees

1,954,150

Chelverton Asset Management

1,805,228

Ordinary Shares
%
Number

14,974,644

26.2

3,241,631

3,147,436

3,140,184

5.7

5.5

5.5

5.4

5.1

3.9

3.8

3.4

3.2

The Link Market Services Trustees Nominees Limited 
shareholding relates to the Intercede Share Incentive Plan 
(“SIP”) which has been set up for UK employees (including 
Directors). In accordance with AIM Rule 26, as at 10 May 
2021 the percentage of the Company’s issued share capital 
that is not in public hands is 35.7%. This constitutes treasury 
shares, shares held by the trustees of Intercede’s SIP, shares 
held by the Directors and their immediate families, and any 
shareholdings greater than 10%.

Share Capital

Details of changes to the Company’s share capital during 
the period, including the issue and repurchase of shares, are 
provided in note 11 to the Consolidated Financial Statements.

Statement of Directors’ Responsibilities in Respect of 
the Financial Statements 

The Directors are responsible for preparing the Annual Report 
and the financial statements in accordance with applicable 
law and regulations. 

Company law requires the Directors to prepare financial 
statements for each financial year.  Under that law the 
Directors have elected to prepare the Group financial 
statements in accordance with international accounting 
standards in conformity with the requirements of the 
Companies Act 2006 and Company financial statements 
in accordance with United Kingdom Generally Accepted 
Accounting Practice (United Kingdom Accounting Standards, 
comprising FRS 101 “Reduced Disclosure Framework”, and 
applicable law). Under company law the Directors must not 
approve the financial statements unless they are satisfied 
that they give a true and fair view of the state of affairs of the 
Group and Company and of the profit or loss of the Group for 
that period. The Directors are also required to prepare financial 
statements in accordance with the rules of the London Stock 
Exchange for companies trading securities on AIM.

In preparing these financial statements, the Directors are 
required to:

l 

select suitable accounting policies and then apply them 
consistently;

l  make judgements and accounting estimates that are 

reasonable and prudent;

l 

state whether the Group financial statements have been 
prepared in accordance with international accounting 
standards in conformity with the requirements of 
the Companies Act 2006 and the Company financial 
statements have been prepared in accordance with United 
Kingdom Generally Accepted Accounting Practice, subject 
to any material departures disclosed and explained in the 
financial statements; and

l  prepare the financial statements on the going concern 
basis unless it is inappropriate to presume that the 
Company will continue in business.

The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Company’s 
transactions and disclose with reasonable accuracy at any 
time the financial position of the Group and Company and 
enable them to ensure that the financial statements comply 
with the requirements of the Companies Act 2006. They are 
also responsible for safeguarding the assets of the Group 
and Company and hence for taking reasonable steps for the 
prevention and detection of fraud and other irregularities.

Website publication

The Directors are responsible for ensuring the Annual Report 
is made available on a website. Financial statements are 
published on the Company’s website in accordance with 
legislation in the United Kingdom governing the preparation 
and dissemination of financial statements, which may vary 
from legislation in other jurisdictions. The maintenance and 
integrity of the Company’s website is the responsibility of 
the Directors. The Directors’ responsibility also extends to 
the ongoing integrity of the financial statements contained 
therein.

Directors’ Confirmations

In the case of each Director in office at the date the Directors’ 
Report is approved:

l 

l 

so far as the Director is aware, there is no relevant audit 
information of which the Group and Company’s auditors 
are unaware; and

they have taken all the steps that they ought to have taken 
as a Director in order to make themselves aware of any 
relevant audit information and to establish that the Group 
and Company’s auditors are aware of that information. 

Annual General Meeting

The 21st Annual General Meeting of the Company will be held 
on Wednesday 15 September 2021. The Notice of the Annual 
General Meeting will be sent out to shareholders prior to the 
meeting.

Independent Auditors

Following completion of a formal tender process, the Board 
has approved the appointment of BDO LLP as the Company’s 
auditor, commencing with the audit for the financial year 
ended 31 March 2021. A resolution to re-appoint BDO LLP as 
the Company’s auditor will be proposed at the forthcoming 
Annual General Meeting.

By order of the Board

Andrew Walker
Company Secretary

7 June 2021

21

Annual Report & Accounts 2021Corporate Governance Report

The business of the Group is ultimately managed by the 
Board of Directors of Intercede Group plc, who are responsible 
for running the Group for the benefit of its shareholders in 
accordance with their fiduciary and statutory duties. The 
Board is cognizant of the important responsibilities they have 
in respect of Corporate Governance and shaping the culture to 
be consistent with the objectives, strategy and business model 
outlined in the Chief Executive’s Review and Strategic Report 
on pages 6 to 17. 

Intercede is committed to conducting its business fairly, 
impartially, in an ethical and proper manner, and in full 
compliance with all laws and regulations. In conducting 
the business, integrity is the foundation of all company 
relationships, including those with employees, customers, 
suppliers and communities.

The Group has adopted the Quoted Companies Alliance 
(QCA) Corporate Governance Code for small and mid-size 
quoted companies (revised in April 2018 to meet the new 
requirements of AIM Rule 26). A detailed statement of 
the Group’s compliance against the code is provided on 
Intercede’s website: https://www.intercede.com/company/
investor-relations/corporate-governance/. 

The Board of Directors

The Board is led by the Chairman, Chuck Pol, who 
is responsible for the Group’s corporate governance 
arrangements and who ensures that all members of the 
Board are able to contribute to Board discussions and 
decision-making. All Directors acknowledge their collective 
responsibility and legal obligation to promote the best 
interests of the Group.

The effectiveness of the Board is kept under review by 
the Chairman who regularly solicits feedback on Board 
effectiveness from institutional and other shareholders. 
Feedback from such meetings is that investors remain 
generally supportive of the Group’s strategy and approach. The 
Company gives high priority to communications with current 
and potential future shareholders by means of an active 
investor relations programme. The principal communication 
with private investors is through the website (intercede.
com) and the provision of Annual and Interim Reports.  All 
shareholders will receive at least 21 clear days’ notice of the 
Annual General Meeting at which the Directors will be present 
and available for questions.

The Board has two Executive Directors and four Non-Executive 
Directors, two of whom are considered to be independent. 
All of the Directors have extensive business experience and 
submit themselves for re-election at least every three years. 
Details of the breadth of their skills and experience can be 
found in the Board of Directors section on pages 18 and 19. 

In discharging its duties, the Board has established three 
committees: the Audit Committee, the Remuneration 
Committee and the Nominations Committee. The structure of 
the Board Committees is as follows:

Audit Committee – Royston Hoggarth is the Chairman of 
the Audit Committee given his recent and relevant financial 
experience in a variety of Chairman, Chief Executive and 
non-executive director roles and given his prior experience as 
Chairman of the Axon Group plc Audit Committee. Chuck Pol 
is also a member of the Audit Committee. 

Remuneration Committee – Chuck Pol is the Chairman of 
the Remuneration Committee which also comprises Royston 
Hoggarth and Jacques Tredoux.

Nominations Committee – Chuck Pol is the Chairman of 
the Nominations Committee which also comprises Royston 
Hoggarth, Jacques Tredoux, Klaas van der Leest and Andrew 
Walker.

The performance of the Board is evaluated on a regular basis 
to achieve continuous improvement. Following a challenging 
period in recent financial years, the Board made a number of 
changes to get the Group back to sustainable revenue growth 
and profitability. The combined impact of increased revenues 
and action taken to reduce the cost base has resulted in a 
return to profit, which represents a significant turnaround 
from the losses incurred in previous years. The Group has 
a strategic plan to expand the business and generate 
shareholder value. In essence, this is a 5C ‘back to basics’ 
strategy centred around Colleagues, Customers, Channels, 
Code and Cash (see pages 6 to 11 for an update on the 
execution of this strategy). The 5C strategy is kept under review 
by and evolves under the guidance of the Board. 

Section 172 Companies Act 2006 Statement
Section 172 of the Companies Act 2006 requires Directors 
to consider the interests of stakeholders as part of their 
decision-making process. This Statement should be read in 
accordance with the Strategic Report (see pages 12 to 17) and 
this governance section. Examples of how the Board engages 
with stakeholders is explained throughout this Annual Report 
and below:

l  Take into account the likely consequences of decisions 
in the long term. Three years ago the Board recognised 
that the Group needed to return to sustainable revenue 
growth and profitability. Led by a new Chief Executive and 
a reorganised management team, the Group has focused 
on executing a 5C strategy, centred around Colleagues, 
Customers, Channels, Code and Cash. This strategy has 
not only resulted in a significant turnaround from the 
losses incurred in previous years but also ensured a ‘back 
to basics’ approach strengthening all areas of the Group’s 
operations. 

l  The Cash element of the 5C strategy has resulted in a 
substantially improved cash position, which gave the 
Directors the confidence to issue a call notice in respect of 
the outstanding convertible loan notes (CLNs). Subsequent 
to this call notice, all but one noteholder elected to convert 
their CLNs into new ordinary shares, which will save the 
Group £400,000 in annual interest costs. The complete 
conversion and redemption of all CLNs has left the Group 
with a stronger balance sheet, no debt and able to focus 
on investing in the MyID platform to position for future 
growth.

l  Have regard to the interests of the Company’s employees, 
as set out on page 20 of the Directors’ Report. With the 
impact of COVID-19, nearly all colleagues are currently 
working remotely both in the UK and US. Staff numbers 
have been consistent and business as usual has been 
maintained without anyone being furloughed or made 
redundant and without any pay cuts or reductions in 
working hours. In these unusual circumstances we have 

22

Annual Report & Accounts 2021compensated for the lack of office-based social interaction 
by introducing quiz nights, virtual bake-offs and ‘Virtual 
Espresso’ sessions in which a moderator leads a Q&A on a 
work-based topic or opens the floor for a free forum chat.

l  Understand the need to foster the Company’s business 
relationships with suppliers, customers, partners and 
others. Customers and Channel partners are focal points of 
the Company’s 5C strategy as discussed in detail within the 
Chief Executive’s Review on pages 6 to 11. 

l  Understand our impact on our local community and the 
environment. The Group takes part in various recycling 
and waste reduction programmes and tracks products 
which may need safe disposal in the future. Community 
engagement is highly regarded at Board level and charity 
and community initiatives continue to be highly valued 
and well supported by employees, who vote on the range 
of charities that Intercede will support in the coming year. 
During the first COVID-19 lockdown in 2020 it was reported 
that Ofcom estimated 9% of children in the UK did not 
have access to a laptop, desktop or tablet at home. To 
ease this technology divide within the local community, 
Intercede have supplied tablets and laptops to the local 
primary schools in Lutterworth.

l  Take into account the desirability of the Company 

maintaining a reputation for high standards of business 
conduct, in addition to lending full support to the 
maintenance of the Group’s ISO 9001 & ISO 27001 status as 
discussed below in the Risk Management Review section.

The Directors are fully aware of their duty to promote the 
success of the Company, for the benefit of all stakeholders, in 
accordance with Section 172 of the Companies Act 2006.

Group Organisation
The Board meets regularly, and is responsible for the overall 
Group strategy, acquisition and divestment policy, approval 
of major capital expenditure projects and consideration of 
significant financing matters. It monitors the key business 
risks and reviews the strategic direction of the Group, its codes 
of conduct, forward projections and progress towards their 
achievement. 

The day-to-day running of the Group’s business is delegated by 
the Board to the Executive Directors led by the Chief Executive. 
The Executive Directors have established a management 
and reporting framework across the Group, supported by an 
Executive Management Team (EMT). The EMT comprises the 
Executive Directors together with the Chief Operating Officer, 
the Chief Product Officer and the Chief Technology Officer.

Clear channels are in place for information and proposals to 
flow up from the Group’s various operating units to the EMT 
and the Board and for information and decisions to flow back 
down. Key Performance indicators are reported monthly, 
providing visibility and accountability across the business 
leading to better software and services for customers, allowing 
effective risk management, and ensuring the Group retains its 
quality accreditations. 

Financial Reporting
The Board has overall responsibility for the Group’s system of 
internal financial control and for reviewing its effectiveness. 
The purpose of the system of control is to manage rather than 
eliminate the risk of failure to achieve business objectives 
and can only provide reasonable, but not absolute, assurance 
against misstatement or loss.

Risk Management Review
Group-wide risk management is ultimately the responsibility of 
the Board (supported by the Audit Committee) and is overseen 
operationally by the Chief Operating Officer.

There is a comprehensive planning system, including regular 
periodic forecasts which are presented to and approved by the 
Board. The performance of the Group is reported monthly and 
compared to the latest forecast and the prior year. 

Operational risk management is embedded in the Group’s 
business processes, which are set down in writing in the 
policies and procedures that make up the Group’s quality 
management system (QMS) and are periodically reviewed 
by external quality compliance auditors. The Board places a 
significant premium on the Group’s reputation for quality 
and, in addition to lending full support to the maintenance 
of the Group’s ISO 9001 status, takes reputational matters 
into account in its decision-making. As part of our ongoing 
commitment to providing the highest levels of protection for 
the confidentiality, integrity and availability of not only our 
data, but also that of customers and business partners stored 
on our networks, the Group has also successfully applied for 
and obtained ISO 27001 accreditation during the period.

Going Concern

The Directors, after having made appropriate enquiries 
including consideration of the ongoing implications of 
COVID-19, have a reasonable expectation that the Group has 
adequate resources to continue in operational existence for 
the foreseeable future. As outlined in note 1, this expectation 
follows a review of forecasts for the years ended 31 March 2022 
and 31 March 2023, which show that the Group is expected to 
have sufficient cash to enable it to meet its liabilities, as and 
when they fall due, for a period of at least 12 months from the 
date of signing these financial statements. For this reason they 
continue to adopt the going concern basis in preparing the 
financial statements.

The Group’s key risks (operational and otherwise) are recorded 
in a Group Risk Register and those risks together with their 
respective mitigants, controls and corrective actions are 
reviewed regularly by the Board. Risk is a standing agenda 
item for the Board and senior managers are required to review, 
identify and report risks on an ongoing basis. Key risks to the 
Group are set out in the Strategic Report on pages 12 to 17.

Chuck Pol
Chairman

7 June 2021

23

Annual Report & Accounts 2021Report of the Audit Committee

During the year the Audit Committee discharged its responsibilities by reviewing and monitoring the 

following areas:

l 

l 

the risk and control environment;

the integrity of the financial statements of the Group; 

l  announcements relating to financial performance; 

l  whether the Group has followed appropriate accounting standards and made appropriate estimates 

and judgments, taking into account the views of the external auditors; 

l 

the clarity of disclosure in the Group’s Annual Report and the audited Consolidated Financial 

Statements; 

l  delegated power from the Board to agree fees for external auditors; and

l 

the need to satisfy itself on the independence and objectivity of the external auditors.

For the year ended 31 March 2021 (‘FY21’), there were two Audit Committee meetings attended by Royston 

Hoggarth and Chuck Pol. Many of the Audit Committee matters listed above are addressed at quarterly 

board meetings, particularly around the review of risks and controls.

The significant issues considered by the Committee in relation to the FY21 Financial statements, and how 

these were addressed, were:

l  External Audit 

Following the completion of a formal tender process, the Board has approved the appointment of BDO 
LLP as the Company’s auditor, commencing with the audit for the financial year ended 31 March 2021. 
The Committee look forward to building a strong and productive working relationship with BDO and 
will continue to review and challenge the work undertaken by the auditor to ensure the effectiveness 
of the audit process.

l  Going Concern 

As part of the going concern assessment, the Board reviewed forecasts for the years ended 31 March 

2022 and 31 March 2023 and concluded that the Group has sufficient cash to continue in operational 

existence for the foreseeable future. The Group has substantially improved its cash position as part 

of its 5C strategy, which gave the Directors the confidence to issue a call notice in respect of the 

outstanding convertible loan notes (CLNs). Subsequent to this call notice, all but one holder of the CLN 

elected to convert their CLNs into new ordinary shares, which will save the Group £400,000 in annual 

interest costs. The complete conversion and redemption of all CLNs has left the Group with a stronger 

balance sheet and no debt. A review has been completed to ensure that conversion and redemption 

of the CLNs was carried out in accordance with IAS 32 Financial Instruments: Presentation and the 

Companies Act 2006.

Royston Hoggarth
Chair 
Audit Committee

7 June 2021

24

Annual Report & Accounts 2021Report of the Remuneration Committee

As a company listed on AIM, Intercede Group plc is not required to present a Report of the Remuneration 

Committee. A number of voluntary disclosures have been made which are not subject to audit. The 

matters set out below are nevertheless relevant to understanding the activities of the Remuneration 

Committee and remuneration of the Company’s Directors. 

The Remuneration Committee is composed entirely of non-executive directors. None of the Committee 

members has any personal interest in the matters to be decided. The Chief Executive is invited to attend 

committee meetings but is not present during discussions relating to his own remuneration.

Remuneration Policy 

The remuneration packages for executive directors are intended to incentivise them to meet the financial 

and strategic objectives of the Group. The policy is to pay individual directors a salary at market levels for 

comparable jobs recognising the size of the Group and the business sector in which it operates. The main 

components are base salary, an annual bonus plan, pension contributions and share options. Note 4 to the 

financial statements provides details of the remuneration paid and payable in respect of the year ended 31 

March 2021. 

Service Contracts

The executive directors have service contracts that are terminable by either party giving 12 months’ notice 

to the other. The non-executive directors’ service contracts are terminable on one month’s notice by either 

party with the exception of R Hoggarth whose service contract is terminable on three months’ notice by 

either party.

Pension Arrangements

The Group makes pension contributions to money purchase schemes in respect of both of the executive 

directors.

Share Options

The Company introduced a new Share Option Plan for senior executives on 22 July 2011 and options were 

granted later that year. The awards made to directors on 16 August 2011 have now all lapsed or been 

forfeited. The awards made to senior managers on 26 July and 20 December 2011 vested during the year 

ended 31 March 2016. Two senior managers exercised 17,500 options each during the year when the market 

value of the shares of the Company was 84.5p and 85p respectively. 

Further options were granted to senior managers and directors on 7 November 2014. These options will 

vest and become exercisable subject to the Company’s share price reaching 400p over 30 consecutive 

dealing days in the period between the 3rd and 7th anniversary of the date of grant.

Options were granted to the new Chief Executive and the Finance Director on 19 October 2018. Following 

the successful early retirement of the Company’s Loan Notes announced on 4 and 16 February 2021, 

Intercede’s Remuneration Committee determined the following amendments:

Revised Performance Criteria
l  Tranche 1 has been achieved (previously subject to the achievement of an average share price of 69p 

for a period of 30 consecutive trading days up to and ending 19 October 2021); and

l  Tranches 2 and 3 will now be triggered subject to the achievement of an average share price of 69p 

and 119p respectively for a period of 30 consecutive trading days up to and ending 19 October 2021 

(previously 119p and 169p respectively).

25

Annual Report & Accounts 2021Dependent on the Performance Criteria above being achieved, the number of Options that will vest and 
become exercisable at an exercise price of 27p (being the closing mid-market price of an Ordinary Share 
on 18 October 2018, when the scheme was implemented) from 19 October 2021 to 18 October 2028 is as 
follows:

Director

Tranche 1

Tranche 2

Tranche 3

Klaas van der Leest

500,000 Options

250,000 Options

250,000 Options

Andrew Walker

350,000 Options

150,000 Options

150,000 Options

Further options were granted to senior managers on 24 October 2018, 27 March 2019 and 22 August 2019 in 

similar tranches ie 50% 25% 25%. These options will vest and become exercisable subject to the amended 

Performance Criteria above (Tranche 1 - Achieved; Tranche 2 - 69p; Tranche 3 - 119p) being achieved for a 

period of 30 consecutive trading days in the period up to and ending 24 October 2021.

The following options were outstanding as at 31 March 2021:

Date of Grant

No. of Shares

Exercise Price

Dates Exercisable

Plan

EMI

EMI

EMI

EMI

26 July 2011

20 December 2011

7 November 2014

117,500

50,000

210,000

19 October 2018

1,575,925

Unapproved

19 October 2018

EMI

EMI

EMI

24 October 2018

27 March 2019

22 August 2019

74,075

300,000

150,000

150,000

1.0p

1.0p

26 July 2014 to 25 July 2021

20 December 2014 to 19 December 2021

127.5p

7 November 2017 to 6 November 2024

27.0p

27.0p

24.5p

17.0p

33.2p

19 October 2021 to 18 October 2028

19 October 2021 to 18 October 2028

24 October 2021 to 23 October 2028

27 March 2022 to 26 March 2029

22 August 2022 to 21 August 2029

The interests of the Directors that are included within the options outlined above are as follows:

Klaas van der Leest – 1,000,000 options were granted on 19 October 2018 (74,075 of which are unapproved). 

Andrew Walker – 50,000 options were granted on 7 November 2014 and 650,000 options were granted on 

19 October 2018.

On 11 February 2020, a free unit award equivalent to 100,000 ordinary shares of 1 pence each in the capital 

of the Company was granted to R Chandhok, a non-executive Director of Intercede Group plc. This award 

will vest and become exercisable subject to the Company’s share price reaching 81p for a period of 30 

consecutive trading days in the period up to and ending 12 June 2022, being three years from the date 

R Chandhok was appointed. This award was made under the existing Intercede MyID Inc. Unit Incentive 

Plan, further details of which are provided in note 16 of the Consolidated Financial Statements. 

Share Incentive Plan (SIP)

Following the introduction of a Share Incentive Plan for all UK employees during the year ended 31 March 

2014, a similar plan was introduced for all US employees during the year ended 31 March 2015. Full details 

are provided in note 16 of the Consolidated Financial Statements.

Share Price

As at 31 March 2021, the market value of the shares of the Company was 91.5p (mid-market price). The share 

price fluctuated between a high of 108.5p and a low of 46.1p during the year ended 31 March 2021.

Chuck Pol
Chair 
Remuneration Committee

7 June 2021

26

Annual Report & Accounts 2021Independent Auditors’ Report 
to the Members of Intercede Group plc

Opinion on the financial statements

In our opinion:

l 

l 

l 

the financial statements give a true and fair view of the state of the Group’s and of the Parent Company’s affairs as at 31 
March 2021 and of the Group’s profit for the year then ended;

the Group financial statements have been properly prepared in accordance with international accounting standards in 
conformity with the requirements of the Companies Act 2006;

the Parent Company financial statements have been properly prepared in accordance with United Kingdom Generally 
Accepted Accounting Practice; and

l 

the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

We have audited the financial statements of Intercede Group plc (the ‘Parent Company’) and its subsidiaries (the ‘Group’) 
for the year ended 31 March 2021 which comprise the consolidated statement of comprehensive income, the consolidated 
and company balance sheets, the consolidated and company statements of changes of equity, the consolidated cash flow 
statement and the notes to the financial statements, including a summary of significant accounting policies.

The financial reporting framework that has been applied in the preparation of the Group financial statements is applicable 
law and international accounting standards in conformity with the requirements of the Companies Act 2006. The financial 
reporting framework that has been applied in the preparation of the Parent Company financial statements is applicable law 
and United Kingdom Accounting Standards, including Financial Reporting Standard 101 Reduced Disclosure Framework 
(United Kingdom Generally Accepted Accounting Practice).

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs(UK)) and applicable law. Our 
responsibilities under those standards are further described in the auditor’s responsibilities for the audit of the financial 
statements section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a 
basis for our opinion. 

Independence
We remain independent of the Group and the Parent Company in accordance with the ethical requirements that are relevant 
to our audit of financial statements in the UK, including the FRC’s Ethical Standard as applied to listed entities, and we have 
fulfilled our other ethical responsibilities in accordance with these requirements. 

Conclusions relating to going concern
In auditing the financial statements, we have concluded that the Directors’ use of the going concern basis of accounting in the 
preparation of the financial statements is appropriate. Our evaluation of the Directors’ assessment of the Group and the Parent 
Company’s ability to continue to adopt the going concern basis of accounting included:

l  We assessed management’s trading and cash flow budgets and forecasts, which covered the period to 31 March 2023. Our 
work included assessing the key assumptions with reference to past performance, more specifically the levels of recurring 
revenue and the quantum of enquiries and committed orders for non-recurring revenues; 

l  We reviewed the cash headroom in the budgets and forecasts, considering the available cash at 31 March 2021, levels 

of expected recurring revenue and the other assumptions modelled by management to assess the likelihood that any 
reasonably foreseeable downside sensitivities could affect the ability of the Group and Parent Company to be able to settle 
their debts as they fall due in the foreseeable future; and

l  We also reviewed the disclosures in the financial statements to ensure they fairly reflect the Board’s assessment and any 

relevant uncertainties inherent in forecasting future events. 

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, 
individually or collectively, may cast significant doubt on the Group or Parent Company’s ability to continue as a going concern 
for a period of at least twelve months from when the financial statements are authorised for issue. 

Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the relevant sections 
of this report.

Overview

Coverage1

87% of Group profit before tax 
100% of Group revenue 
89% of Group total assets

Key audit matters

Revenue recognition

Materiality

Group financial statements as a whole 
£55,000 based on 5% of profit before tax. 

2021

l

1 These are areas which have been subject to a full scope audit by the group engagement team.

27

Annual Report & Accounts 2021An overview of the scope of our audit
Our Group audit was scoped by obtaining an understanding of the Group and its environment, including the Group’s system 
of internal control, and assessing the risks of material misstatement in the financial statements.  We also addressed the risk of 
management override of internal controls, including assessing whether there was evidence of bias by the Directors that may 
have represented a risk of material misstatement.

The Group manages its operations from one single location in Lutterworth, UK. At the statement of financial position date, the 
Group consisted of the Parent Company, two active subsidiaries (Intercede Limited based in the UK and Intercede MyID Inc. 
based in the USA) and a dormant subsidiary (Intercede 2000 Limited).

The Group engagement team have carried out full scope audit procedures on the Parent Company and Intercede Limited. We 
focused on these entities as they were significant components relevant to the Group’s financial position and performance. 

This work, together with the additional procedures performed at the Group level, including testing the Group consolidation 
and specific procedures on Intercede MyID Inc., provided the evidence required to form our opinion on the Group financial 
statements as a whole. 

Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial 
statements of the current period and include the most significant assessed risks of material misstatement (whether or not 
due to fraud) that we identified, including those which had the greatest effect on: the overall audit strategy, the allocation of 
resources in the audit and directing the efforts of the engagement team. These matters were addressed in the context of our 
audit of the financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on 
these matters.

Key audit matter 

Revenue 
recognition 

The Group’s 
accounting 
policy is 
described in 
note 1.

Details of the 
disaggregation 
of revenue is 
included in 
note 2.

The Group enters into contracts with 
customers, selling software licences 
(perpetual and SaaS) and provides 
support and maintenance, professional 
services and software development 
services. 

Where multiple services are provided 
to a customer, the timing of the 
satisfaction of the performance 
obligations depends on whether the 
accounting policy requires recognition 
at a point in time or over time. 
Consequently any errors or bias in the 
allocation of the consideration to the 
individual performance obligations 
would affect the revenue reported.

In addition, the timing of recognition of 
license sales, being the point at which 
the customer is provided with access 
to the software, has the potential for 
errors in the interpretation of when this 
criteria has been met.

We therefore consider the Group’s 
revenue recognition to be a key audit 
matter due to the judgement in the 
allocation of fair values between 
performance obligations and risk of 
incorrect revenue recognition on license 
sales.

How the scope of our audit addressed 
the key audit matter

We reviewed the appropriateness of the revenue recognition 
policies, including the judgements involved in allocating 
revenue to the individual products and services, having regard 
to the requirements of IFRS 15. 

We tested a sample of transactions from each revenue stream 
to confirm that the revenue was recognised in accordance with 
the accounting policies and the conditions had been met for 
recognition.

This included inspecting customer contracts and terms of 
business, giving consideration to the partner and agency 
relationships to ensure these did not affect the assessment of 
the performance obligations or timing of transfer of control, 
and the values attributed to the individual performance 
obligations. We verified the allocation between performance 
obligations to publically available sales price lists to ensure that 
the values were consistent with the stand alone sales values 
which are also available to customers, and that there were no 
instances of override of this approach.

We corroborated the timing of recognising revenue on license 
sales to supporting documentation including the delivery of 
the software keys to customers to ensure revenue has been 
recognised in the correct period.

We examined the revenue accounts to identify journals or 
other adjustments and corroborated these with supporting 
documentation to ensure they were for valid business 
purposes.

Key observations:

We noted no material exceptions through performing these 
procedures.

28

Annual Report & Accounts 2021Our application of materiality
We apply the concept of materiality both in planning and performing our audit, and in evaluating the effect of misstatements.  
We consider materiality to be the magnitude by which misstatements, including omissions, could influence the economic 
decisions of reasonable users that are taken on the basis of the financial statements. 

In order to reduce to an appropriately low level the probability that any misstatements exceed materiality, we use a lower 
materiality level, performance materiality, to determine the extent of testing needed. Importantly, misstatements below these 
levels will not necessarily be evaluated as immaterial as we also take account of the nature of identified misstatements, and 
the particular circumstances of their occurrence, when evaluating their effect on the financial statements as a whole. 

Based on our professional judgement, we determined materiality for the financial statements as a whole and performance 
materiality as follows:

Materiality

Basis for determining 
materiality

Rationale for the 
benchmark applied

Group financial statements

Parent company financial statements

2021

£55,000

2021

£52,000

Profit before tax.

95% of group materiality.

Profit before tax is considered an appropriate 
benchmark as it is the key performance 
measure used by stakeholders to assess the 
Group’s performance.

Calculated as a percentage of Group materiality 
for Group reporting purposes, taking account of 
the aggregation risk.

Performance materiality

£38,000

£36,000

Basis for determining 
performance materiality

Performance materiality for the Group and Parent Company has been based upon 70% of 
materiality. This reflects our assessment of there being no significant changes in the Group’s 
operations and no history of pervasive errors or weaknesses in internal control but also reflects 
the fact that 2021 is our first year as the auditors.  

Component materiality
We set materiality for each significant component of the Group based on a percentage of Group materiality dependent on 
the size and our assessment of the risk of material misstatement in that component.  Intercede Limited was considered to 
be the only significant component and materiality was set at £46,000 for this component. For Intercede MyID Inc, which 
was considered to be a non-significant component, materiality was set by reference to group materiality at £52,000. Audit 
procedures were limited to analytical review and discussions with Group management, together with substantive testing in 
respect of right of use assets and leases, journals and payroll costs.  

We applied performance materiality levels of 70% to the component materiality for our testing to ensure that the risk of errors 
exceeding component materiality was appropriately mitigated. 

Reporting threshold  
We agreed with the Audit Committee that we would report to them all individual audit differences in excess of £2,000. We also 
agreed to report differences below this threshold that, in our view, warranted reporting on qualitative grounds.

Other information
The Directors are responsible for the other information. The other information comprises the information included in the 
Annual Report and Accounts, other than the financial statements and our auditor’s report thereon. Our opinion on the 
financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, 
we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing 
so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained 
in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or 
apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the 
financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement 
of this other information, we are required to report that fact.

We have nothing to report in this regard.

29

Annual Report & Accounts 2021Other Companies Act 2006 reporting
Based on the responsibilities described below and our work performed during the course of the audit, we are required by the 
Companies Act 2006 and ISAs (UK) to report on certain opinions and matters as described below.

Strategic report and 
directors’ report 

In our opinion, based on the work undertaken in the course of the audit:

l 

l 

the information given in the strategic report and the directors’ report for the financial year for 
which the financial statements are prepared is consistent with the financial statements; and

the strategic report and the directors’ report have been prepared in accordance with 
applicable legal requirements.

In the light of the knowledge and understanding of the Group and Parent Company and its 
environment obtained in the course of the audit, we have not identified material misstatements 
in the strategic report or the directors’ report.

Matters on which we 
are required to report 
by exception

We have nothing to report in respect of the following matters in relation to which the Companies 
Act 2006 requires us to report to you if, in our opinion:

l  adequate accounting records have not been kept by the Parent Company, or returns 
adequate for our audit have not been received from branches not visited by us; or

l 

the Parent Company financial statements are not in agreement with the accounting records 
and returns; or

l  certain disclosures of Directors’ remuneration specified by law are not made; or

l  we have not received all the information and explanations we require for our audit.

Responsibilities of Directors
As explained more fully in the statement of Directors’ responsibilities in respect of the financial statements, the Directors are 
responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for 
such internal control as the Directors determine is necessary to enable the preparation of financial statements that are free 
from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group’s and the Parent Company’s ability 
to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis 
of accounting unless the Directors either intend to liquidate the Group or the Parent Company or to cease operations, or have 
no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material 
misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance 
is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a 
material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually 
or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of 
these financial statements.

Extent to which the audit was capable of detecting irregularities, including fraud
In identifying and assessing the risk of material misstatement in respect of Irregularities, including fraud and non-compliance 
with laws and regulations, our procedures included the following:

l  enquiring of Management and the Audit Committee, including obtaining and reviewing supporting documentation, 

concerning the Group’s policies and procedures relating to: 

– 

identifying, evaluating and complying with laws and regulations and whether they were aware of any instances of non-
compliance; 

–  detecting and responding to the risks of fraud and whether they had knowledge of any actual, suspected or alleged 

fraud; and 

– 

the internal controls established to mitigate risks related to fraud or non-compliance with laws and regulations. 

l  we obtained an understanding of the legal and regulatory frameworks applicable to the Group based on our 

understanding of the Group, sector experience and discussions with management. The most significant considerations 
for the Group are International Accounting Standards, the Companies Act 2006, corporate taxes and VAT legislation, 
employment taxes, health and safety and the Bribery Act 2010.  

30

Annual Report & Accounts 2021l  discussing amongst the engagement team, who also undertook the audit testing on significant components, to assess 
how and where fraud might occur in the financial statements and any potential indicators of fraud. As part of this 
discussion, we identified potential for fraud in the following areas: 

–  management override of control; and 

– 

revenue recognition, specifically the manipulation of revenue using fraudulent journals and the allocation of revenue 
between the individual components of revenue on contracts with customers to provide multiple services.  

We designed and executed procedures in line with our responsibilities to detect material misstatements in respect of 
irregularities, including fraud. These procedures, together with the extent to which they are capable of detecting irregularities, 
including fraud, are detailed below: 

l  We made enquiries of management and reviewed correspondence with the relevant authorities to identify any 

irregularities or instances of non-compliance with laws and regulations. We corroborated our enquiries through our review 
of board minutes. 

l  We tested the appropriateness of accounting journals, including those relating to the consolidation process, and other 
adjustments made in the preparation of the financial statements. We used data assurance techniques to identify and 
analyse the complete population of all journals in the year to identify and substantively test any which we considered were 
indicative of management override. 

l  We reviewed the Group’s accounting policies for non-compliance with relevant standards. Our work also included 

considering significant accounting estimates for evidence of misstatement or possible bias and testing any significant 
transactions that appeared to be outside the normal course of business.  

l  We assessed the appropriateness and tested the application of the revenue recognition policies, with a particular focus on 
the allocation of revenue between the individual components of revenue on contracts with customers to provide multiple 
services.  

We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team members, 
and remained alert to any indications of fraud or non-compliance with laws and regulations throughout the audit.

Our audit procedures were designed to respond to risks of material misstatement in the financial statements, recognising 
that the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from 
error, as fraud may involve deliberate concealment by, for example, forgery, misrepresentations or through collusion. There are 
inherent limitations in the audit procedures performed and the further removed non-compliance with laws and regulations is 
from the events and transactions reflected in the financial statements, the less likely we are to become aware of it.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: www.frc.org.uk/
auditorsresponsibilities.  This description forms part of our auditor’s report.

Use of our report
This report is made solely to the Parent Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the 
Companies Act 2006.  Our audit work has been undertaken so that we might state to the Parent Company’s members those 
matters we are required to state to them in an auditor’s report and for no other purpose.  To the fullest extent permitted 
by law, we do not accept or assume responsibility to anyone other than the Parent Company and the Parent Company’s 
members as a body, for our audit work, for this report, or for the opinions we have formed.

Andrew Mair (Senior Statutory Auditor)
For and on behalf of BDO LLP, Statutory Auditor
Birmingham, UK

7 June 2021

BDO LLP is a limited liability partnership registered in England and Wales (with registered number OC305127).

31

Annual Report & Accounts 2021Consolidated Statement of Comprehensive Income
For the year ended 31 March 2021

Continuing operations 

Revenue

Cost of sales

Gross profit

Operating expenses

Operating profit

Finance income

Finance costs

Profit before tax

Taxation

Profit for the year

Total comprehensive income attributable to owners of the parent company

Profit per share (pence)

  - basic

  - diluted

Notes

2

3

5

5

6

7

2021
£’000

10,961

(235)

10,726

(9,137)

1,589

9

(494)

1,104

425

1,529

1,529

2020
£’000

10,355

(12)

10,343

(9,191)

1,152

19

(597)

574

432

1,006

1,006

3.0p

2.8p

2.0p

1.9p

The accompanying notes on pages 36 to 50 are an integral part of these financial statements.

32

Annual Report & Accounts 2021Consolidated Balance Sheet
At 31 March 2021

Non-current assets

Property, plant and equipment

Right of use assets

Current assets

Trade and other receivables 

Cash and cash equivalents

Total assets

Equity

Share capital

Share premium

Equity reserve

Merger reserve

Accumulated deficit

Total equity 

Non-current liabilities

Convertible loan notes

Lease liabilities

Deferred revenue

Current liabilities

Lease liabilities

Trade and other payables

Deferred revenue

Total liabilities

Notes

8(a)

8(b)

10

11

12

8(b)

8(b)

13

2021
£’000

154

725

879

4,098

8,029

12,127

2020
£’000

119

980

1,099

5,100

4,758

9,858

13,006

10,957

571

5,138

—

1,508

(2,471)

4,746

—

762

420

1,182

350

1,920

4,808

7,078

8,260

505

673

66

1,508

(4,133)

(1,381)

4,832

1,207

195

6,234

316

1,632

4,156

6,104

12,338

Total equity and liabilities

13,006

10,957

The financial statements on pages 32 to 50 were authorised for issue by the Board of Directors on 7 June 2021 and 
were signed on its behalf by:

K van der Leest  
A Walker 

Director
Director

The accompanying notes on pages 36 to 50 are an integral part of these financial statements.

33

Annual Report & Accounts 2021 
 
 
Consolidated Statement of Changes in Equity
For the year ended 31 March 2021

Share
capital
£’000

Share 
premium
£’000

Equity
reserve
£’000

Merger
reserve
£’000

Accumulated
deficit
£’000

Total
equity
£’000

At 1 April 2019 

505

673

66

1,508

(5,420)

(2,668)

Proceeds from recycling of own shares 

Employee share option plan charge (note 16)

Employee share incentive plan charge (note 16)

Profit for the year and total comprehensive income 

At 31 March 2020 

Purchase of own shares

Issue of new shares on conversion of convertible loan notes

Reversal of equity component following redemption of 
convertible loan notes

Proceeds from recycling of own shares 

Employee share option plan charge (note 16)

Employee share incentive plan charge (note 16)

Profit for the year and total comprehensive income

—

—

—

—

505

—

66

—

—

—

—

—

—

—

—

—

673

—

4,465

—

—

—

—

—

At 31 March 2021

571

5,138

—

—

—

—

66

—

(60)

(6)

—

—

—

—

—

—

—

—

—

38

99

144

38

99

144

1,006

1,006

1,508

(4,133)

(1,381)

—

—

—

—

—

—

—

1,508

(29)

—

(29)

4,471

—

26

88

48

(6)

26

88

48

1,529

(2,471)

1,529

4,746

All amounts included in the table above are attributable to owners of the parent company.

Share capital: Nominal value of shares issued.
Share premium: Amount subscribed for share capital in excess of the nominal value.
Equity reserve: Amount recorded as equity on the initial fair value measurement of issued convertible loan notes.
Merger reserve: Created on the issue of shares on acquisition of its subsidiary accounted for in line with merger 
accounting principles.
Accumulated deficit: All other net losses not recognised elsewhere.

The accompanying notes on pages 36 to 50 are an integral part of these financial statements.

34

Annual Report & Accounts 2021Consolidated Cash Flow Statement
For the year ended 31 March 2021

Cash flows from operating activities

Profit for the year

Taxation

Finance income

Finance costs

Depreciation of property, plant & equipment

Depreciation of right of use assets

Exchange (gains) / losses on foreign currency lease liabilities

Profit on disposal of assets held for sale

Employee share option plan charge

Employee share incentive plan charge

Employee unit incentive plan charge

Employee unit incentive plan payment

Decrease / (increase) in trade and other receivables 

Increase / (decrease) in trade and other payables

Increase in deferred revenue

Cash generated from operations  

Finance income

Finance costs on convertible loan notes

Finance costs on leases

Tax received

Net cash generated from operating activities

Investing activities

Proceeds on disposal of assets held for sale

Purchases of property, plant and equipment

Cash (used in) / generated from investing activities

Financing activities

Purchase of own shares

Proceeds from recycling of own shares

Principal elements of lease payments

Repayment of convertible loan notes

Cash used in financing activities

Net increase in cash and cash equivalents

Cash and cash equivalents at the beginning of the year

Exchange (losses) / gains on cash and cash equivalents

Cash and cash equivalents at the end of the year

2021
£’000

1,529

(425)

(9)

494

60

255

(74)

—

88

48

30

—

1,078

357

877

4,308

12

(445)

(65)

425

4,235

—

(95)

(95)

(29)

26

(338)

(450)

(791)

3,349

4,758

(78)

8,029

2020 
£’000

1,006

(432)

(19)

597

81

235

23

(50)

99

144

36

(4)

(356)

(299)

299

1,360

17

(400)

(112)

432

1,297

422

(46)

376

—

38

(236)

—

(198)

1,475

3,228

55

4,758

The total cash outflow for leases is £403,000 (2020: £347,000).
The accompanying notes on pages 36 to 50 are an integral part of these financial statements.

35

Annual Report & Accounts 2021Notes to the Consolidated Financial Statements
For the year ended 31 March 2021

1  Accounting policies

The principal accounting policies applied in the preparation 
of these consolidated financial statements are set out below. 
These policies have been consistently applied to all of the 
years presented, unless otherwise stated.

General Information
Intercede Group plc (‘the Company’) and its subsidiaries 
(together ‘the Group’) is a leading independent developer and 
supplier of identity and credential management software. The 
Company is a public limited company limited by shares, which 
is listed on the AIM section of the London Stock Exchange 
and is incorporated and domiciled in England. The address 
of its registered office is Lutterworth Hall, St. Mary’s Road, 
Lutterworth, Leicestershire, LE17 4PS. The registered number 
of the company is 04101977. 

Basis of preparation
The consolidated financial statements of Intercede Group 
plc have been prepared in accordance with International 
Accounting Standards in conformity with the requirements 
of the Companies Act 2006 and with those parts of the 
Companies Act 2006 applicable to companies reporting under 
International Financial Reporting Standards (IFRS). 

Going concern assessment
In determining the appropriate basis of preparation of the 
financial statements, the Directors are required to consider 
whether the Group can continue in operational existence 
for the foreseeable future. In the early months of 2020, the 
COVID-19 global pandemic broke out causing governments 
around the world to impose various restrictions on economies 
and human populations. Despite the short-term disruption 
to market conditions relating to COVID-19, the Board remains 
confident of the future prospects for the Group, underpinned 
by reported profits for the years ended 31 March 2019, 31 March 
2020 and 31 March 2021 of £449,000, £1,006,000 and £1,529,000 
respectively. This has also resulted in an increase in cash 
balances from £3,228,000 as at 31 March 2019 to £8,029,000 as 
at 31 March 2021. 

Against the backdrop of this substantial improvement in cash 
balances and an increase in the level of recurring revenues, 
the Directors have reviewed forecasts for the years ended 31 
March 2022 and 31 March 2023 and concluded that the Group 
is expected to have sufficient cash to enable it to meet its 
liabilities, as and when they fall due, for a period of at least 12 
months from the date of signing these financial statements. 
Accordingly, they believe it is appropriate to prepare the 
financial statements on a going concern basis under the 
historical cost convention.

Critical accounting estimates and judgements
The preparation of financial statements in accordance with 
IFRS requires management to make judgements, estimates 
and assumptions that affect the application of policies and 
reported amounts of assets, liabilities, income and expenses. 
The estimates and associated assumptions are based upon 
historical experience and various other factors that are 
believed to be reasonable under the circumstances, the 
results of which form the basis of making judgements about 

carrying values of assets and liabilities that are not readily 
available from other sources. Actual results may differ from 
these estimates. The accounting estimates that have the 
most risk of causing a material adjustment to the amounts 
recognised in the financial statements are the judgements 
and estimates relating to:

Judgements:
l  Research & Development (R&D) costs – in accordance with 
the IFRS recognition criteria outlined elsewhere within 
the Research and development costs policy, the Board 
has determined that all internal R&D costs incurred in the 
year are expensed. No development expenditure has been 
capitalised as at 31 March 2021 (2020: £nil). In general, the 
Group’s research and development activities are closely 
interrelated and it is not until the technical feasibility of 
a product can be determined with reasonable certainty 
that development costs are considered for capitalisation. 
In addition, intangible assets are not recognised unless 
it is reasonably certain that the resultant products will 
generate future economic benefits in excess of the 
amounts capitalised.

l  The Group is a beneficiary of the UK Government’s efforts 
to encourage innovation by allowing 130% of qualifying 
R&D to be offset against taxable profits. Intercede makes 
an R&D Claim as part of its annual tax return and can 
choose whether to carry taxable losses forward or to 
request a cash repayment from the UK government. In 
prior years, cash repayments have been recognised in 
arrears, ie the period during which a claim is submitted 
and approved and cash is received.

Estimates:
l  Share-based payments – the estimation of fair values 
for share-based payments is dependent on a number 
of assumptions (outlined in note 16) including expected 
volatility and the expected life of the option.

l  Deferred tax asset – a deferred tax asset has not been 

recognised against the backdrop of substantial R&D 
investment leading to taxable losses and unused tax 
losses brought forward. To get to the point where the 
Group has a taxable profit and is in a position to utilise 
trading losses brought forward, indicatively there would 
need to be either or a combination of the following: a) 
the level of qualifying R&D expenditure is reduced by over 
70%; and b) the level of accounting profit is over three 
times higher.

l  Leased assets - The lease liability was initially measured at 
the present value of the future lease payments, which was 
discounted at the Group’s then incremental borrowing 
rate (8%). Had the discount rate used been greater/lower 
by 1% then the right of use assets and corresponding lease 
liabilities, created on inception, would have been lower/
greater by 5%.

The Company has elected to prepare its entity financial 
statements in accordance with Financial Reporting Standard 
101 Reduced Disclosure Framework (FRS 101) and these are 
separately presented on pages 51 to 55. 

36

Annual Report & Accounts 2021Basis of consolidation
The Group financial statements include the results of the 
Company and its subsidiary undertakings. The results of 
subsidiaries acquired or disposed of during the year are 
included from the date of acquisition or disposal respectively.

Segmental reporting
A geographical segment is engaged in providing products or 
services within a particular economic environment and may 
be subject to risks and returns that are different from those of 
segments operating in other economic environments. 

The financial statements of the Company and its subsidiary 
undertakings are prepared for the same reporting year as the 
Group, using consistent accounting policies and in accordance 
with local Generally Accepted Accounting Principles. All 
intercompany balances and transactions, including unrealised 
profits arising from inter-group transactions, have been 
eliminated in full.

Foreign currencies
The consolidated financial statements are presented 
in pounds sterling, which is the Group’s functional and 
presentational currency.

Transactions in foreign currencies by individual entities are 
recorded using the rate of exchange ruling at the date of the 
transaction. Monetary assets and liabilities denominated in 
foreign currencies are translated using the rate of exchange 
ruling at the balance sheet date and the gains or losses on 
translation are included in the statement of comprehensive 
income.

Revenue recognition 
Revenue, which excludes sales between Group companies 
and trade discounts, represents the invoiced value of goods 
and services net of value added tax. The Group’s revenue 
recognition polices are detailed below: 

Software licence sales (goods) – Revenue is recognised at 
a point in time once the license is ready for transfer to the 
customer. This is on the basis that the customer cannot return 
the license or ask for it to be transferred to another party and 
the Group is under no obligation to provide a refund.

Software as a service (SAAS) sales – This revenue stream has 
separate performance obligations in respect of the license 
element and the support and maintenance element. The 
recognition of license revenue is at a point in time, for which 
the enforceable contract term is typically twelve months, 
whereas support and maintenance revenue is recognised 
evenly over the time during which the service is provided. 
During the year management reviewed and reassessed the 
accounting treatment for SAAS revenue to reflect that there 
is no difference between year one SAAS sales and renewals in 
subsequent years. This did not have a material impact upon 
the reported results or position.   

Consulting and development services – Revenue is recognised 
at a point in time as costs are incurred.

Support and maintenance services – Fees are invoiced at the 
beginning of the period to which they relate and are initially 
recorded as deferred revenue. Revenue is then recognised 
evenly over the time during which the service is provided.

A business segment is a group of assets and operations 
engaged in providing products or services that are subject 
to risks and returns that are different from those of other 
business segments. 

All of the Group’s revenue, operating profits and net assets 
originate from operations in the UK. The Directors consider 
that the activities of the Group across all areas of revenue 
constitute a single business segment. This conclusion is 
consistent with the nature of information that is presented to 
the Board of Directors of the Company, which is considered 
to be the Chief Operating Decision Maker (CODM) for the 
purposes of IFRS 8.

Research and development costs
Expenditure incurred on research and product development 
and testing is charged to the statement of comprehensive 
income in the period in which it is incurred, unless the 
development expenditure meets the criteria for capitalisation. 

Where the development expenditure meets the criteria 
for capitalisation, development costs are capitalised and 
amortised over the period of expected future sales of the 
related projects with impairment reviews being carried 
out at least annually.  The asset is carried at cost less any 
accumulated amortisation and impairment losses.

Property, plant and equipment
Property, plant and equipment is stated at historical cost 
less accumulated depreciation and any impairment losses.  
Historical cost includes all expenditure that is directly 
attributable to the acquisition of the assets. Subsequent costs 
are included in the asset’s carrying amount or recognised as 
a separate asset, as appropriate, only when the costs provide 
enhancement, it is probable that future economic benefits 
associated from the item will flow to the Group and the cost 
of the enhancement can be measured reliably. All other repair 
and maintenance costs are charged to the statement of 
comprehensive income during the financial period in which 
they are incurred.  

Depreciation is provided to write off the cost less the 
estimated residual value of property (excluding freehold land), 
plant and equipment over their estimated useful economic 
lives by equal annual instalments using the following rates:
  Leasehold improvements 

Remaining period  
of the lease

  Fixtures and fittings 
  Computer and office equipment 

15% pa

25% pa

37

Annual Report & Accounts 2021 
Assets held for sale
Assets are categorised as held for sale when the value of 
the asset will be recovered through a sale transaction rather 
than continuing use. The condition is met when the sale is 
highly probable, the asset is available for immediate sale in 
its present condition and is being actively marketed. Assets 
held for sale are valued at the lower of carrying value and fair 
value less costs to sell and are no longer depreciated. Any 
gain or loss on derecognition is recognised in the statement 
of comprehensive income.

Leased assets
At the inception of a contract the Group assesses whether the 
contract is, or contains, a lease. A lease is present where the 
contract conveys, over a period of time, the right to control 
the use of an identified asset in exchange for consideration. 
Where a lease is identified the Group recognises a right of 
use asset and a corresponding lease liability, except for short-
term leases (defined as leases with a lease term of 12 months 
or less) and leases of low value assets. 

The lease liability is initially measured at the present value 
of the future lease payments discounted at the interest rate 
implicit in the lease or, if that cannot be readily determined, 
at the Group’s incremental borrowing rate at that point in 
time. The lease liability is re-measured for modifications to 
lease payments due to changes in an index or rate or where 
the lease contract is modified and is not accounted for as 
a separate lease. When the lease liability is re-measured an 
equivalent adjustment is made to the right of use asset. 
Where the lease liability is denominated in a foreign currency 
it is retranslated at the balance sheet date and gains or losses 
are included in the statement of comprehensive income.

A right of use asset comprises the initial measurement of the 
corresponding lease liability and is subsequently measured 
at cost less accumulated depreciation. Right of use assets 
are depreciated over the shorter of the lease term and the 
estimated useful economic life. 

Trade and other receivables
Trade and other receivables are initially recognised at 
amortised cost. The amortised cost of trade receivables is 
calculated as original invoice amount adjusted over time for 
foreign exchange adjustments and any loss allowance. The 
Group measures loss allowances for Expected Credit Losses 
(ECL) on trade receivables using the simplified approach and 
the loss allowance is measured at the estimate of the lifetime 
expected credit losses. When determining whether the credit 
risk of a trade receivable has increased significantly since 
initial recognition, and when estimating ECLs, the Group 
considers reasonable and supportable information that is 
relevant and available without undue cost or effort. This 
includes both quantitative and qualitative information and 
analysis based on the Group’s historical experience.

Cash and cash equivalents
Cash and cash equivalents comprise cash at bank and in 
hand and short-term deposits. The Group does not have bank 
overdraft facilities.

Convertible loan notes
The proceeds received from the issue of the convertible loan 
notes are allocated between their financial liability and equity 
components. The financial liability is initially recognised 
at fair value (being the discounted cash flows using a 
market rate of interest that would be payable on a similar 
instrument that does not include an option to convert). The 
equity component is assigned to the residual amount after 
deducting this fair value liability from the fair value of the 
financial instrument as a whole. It is recognised in the ‘Equity 
reserve’ within shareholders’ equity. More information is 
provided in note 12.

The financial liability is subsequently measured at amortised 
cost using the effective interest rate method, which ensures 
that any interest expense over the period to repayment 
is at a constant rate on the balance of the liability carried 
in the balance sheet. The difference between the interest 
expense and the coupon payable is added to the carrying 
amount of the liability in the balance sheet. Issue costs are 
apportioned between the liability and equity components of 
the convertible loan notes based upon their relative carrying 
amounts at the date of issue. The portion relating to the 
equity component is charged directly against equity.  

Upon conversion of the financial liability to shares, the 
amortised cost carrying value of the liability is derecognised 
in the balance sheet and an amount equal to this value is 
recognised within equity. The original equity component 
recognised at inception is reclassified from equity reserve to 
share premium.

Upon redemption of the financial liability for cash 
consideration, the consideration is allocated to the amortised 
cost carrying value of liability and equity components at the 
date of the redemption. To the extent that the amount of 
the consideration allocated to the liability differs from the 
amortised cost carrying amount of the liability, the difference 
is recognised in the statement of comprehensive income.

Trade and other payables
Trade payables are obligations to pay for goods or services 
that have been acquired in the ordinary course of business 
from suppliers. Accounts payable are classified as current 
liabilities if payment is due within one year or less. If not, they 
are presented as non-current liabilities. 

Trade payables are recognised initially at fair value and 
subsequently measured at amortised cost using the effective 
interest method, unless the effect is immaterial.

38

Notes to the Consolidated Financial Statements continuedFor the year ended 31 March 2021Annual Report & Accounts 2021Taxation
The tax expense or credit represents the sum of current 
and deferred tax. UK corporation tax is provided at amounts 
expected to be paid (or recovered) and the current tax 
charge is calculated on the basis of the tax laws enacted or 
substantively enacted at the balance sheet date. Deferred tax 
is recognised using the balance sheet liability method for all 
temporary differences, unless specifically exempt, at the tax 
rates that have been enacted or substantively enacted at the 
balance sheet date.

A deferred tax asset represents the amount of income 
taxes recoverable in future periods in respect of deductible 
temporary differences, the carry forward of unused tax losses 
and the carry forward of unused tax credits. Deferred tax 
assets are only recognised to the extent that it is more likely 
than not that taxable profits will be available against which 
deductible temporary differences can be utilised.

Adoption of new accounting standards
The Group has applied the following standards and 
amendments for the first time for the annual reporting 
period commencing on 1 April 2020: Amendments to 
IFRS 3 ‘Business combinations’ – Definition of a business; 
Amendments to IAS 1 ‘Presentation of financial statements’; 
and IAS 8 ‘Accounting policies, changes in accounting 
estimates and errors’ – Definition of material; Amendments to 
IFRS 9 ‘Financial instruments’; IAS 39 ‘Financial instruments’; 
and IFRS 7 ’Financial instruments: disclosures’ – Interest rate 
benchmark reform . None of the amendments had a material 
impact on the Group’s financial statements for the year 
ended 31 March 2021. 

At the balance sheet date there are a number of new 
standards and amendments to existing standards in issue 
but not effective. The Group intends to adopt these standards 
when they become effective, none of which are expected to 
have a material impact on the Group.

Pension costs
The Group operates a defined contribution pension scheme 
via an independent provider. Contributions are charged to 
the statement of comprehensive income as incurred.

Share-based payments
The Group measures the cost of equity-settled transactions 
with employees by reference to the fair value of the 
equity instruments at the date on which they are granted. 
Estimating fair values requires determination of the 
most appropriate valuation model for a grant of equity 
instruments, which is dependent on the terms of the grant. 
This also requires determining the most appropriate inputs to 
the valuation model including the expected life of the option, 
volatility and dividend yield and making assumptions about 
them. The assumptions and models used are disclosed in 
note 16.

Where share options are awarded to employees, the fair value 
of share-based compensation at the date of grant for equity-
settled plans granted to employees after 7 November 2002 
is charged to the statement of comprehensive income over 
the expected vesting period with a corresponding amount 
recognised as an increase in equity. Non-market vesting 
conditions are taken into account by adjusting the number 
of equity instruments expected to vest at each balance sheet 
date so that, ultimately, the cumulative amount recognised 
over the vesting period is based on the number of options 
that eventually vest. Market vesting conditions are factored 
into the fair value of the options granted. As long as all other 
vesting conditions are satisfied, a charge is made irrespective 
of whether the market vesting conditions are satisfied. The 
cumulative expense is not adjusted for failure to achieve a 
market vesting condition.

Where the terms and conditions of options are modified 
before they vest, the increase in the fair value of the options, 
measured immediately before and after the modification, is 
also charged to the statement of comprehensive income over 
the remaining vesting period.

The Group operates a Unit Incentive Plan to provide similar 
benefits for all US employees. The plan provides phantom 
shares or units, equivalent in value to shares in the Company, 
and the plan is cash-settled. The fair value is assessed at 
each period end based on the market value of the shares at 
this time and is charged to the statement of comprehensive 
income over the remaining vesting period.

39

Annual Report & Accounts 20212  Revenue
All of the Group’s revenue, operating profits and net assets originate from operations in the UK. 
The Directors consider that the activities of the Group constitute a single business segment.
The split of revenue by geographical destination of the end customer can be analysed as follows:

UK

Rest of Europe

North America

Rest of World

Analysis of revenue is as follows:

Software licence sales

Consulting and development services

Support and maintenance services

2021
£’000

115

1,061

9,095

690

2020
£’000

131

1,126

7,958

1,140

10,961

10,355

2021
£’000

2,251

2,585

6,125

10,961

2020
£’000

2,611

2,309

5,435

10,355

Revenue of £2,822,000 (2020: £nil) and £2,080,000 (2020: £3,378,000) is derived from two end customers that 
individually represent over 10% of the Group’s revenue. Revenue of £4,158,000 (2020: £3,894,000) has been 
recognised that was included in the deferred revenue liability balances at the beginning of the year. The Group’s 
deferred revenue liabilities arise from support and maintenance services for which revenue is recognised evenly 
over the maintenance period. Where the contract term is longer than 12 months it is shown in non-current liabilities 
totalling £420,000 (2020: £195,000). The maturity of non-current deferred revenue liabilities is £290,000 due within 
1-2 years (2020: £174,000) and £130,000 due within 2-5 years (2020: £21,000).

3  Operating profit
Operating profit is stated after charging / (crediting):

Staff costs (note 4)

Foreign exchange loss

Depreciation of property, plant and equipment

Depreciation of right of use buildings

Depreciation of right of use equipment

Profit on disposal of assets held for sale

2021
£’000

8,022

167

60

228

27

—

2020
£’000

7,619

41

81

228

7

(50)

Included in the staff costs above is research and development expenditure totalling £2,892,000 (2020: £2,778,000).

The analysis of auditors’ remuneration is as follows:

Fees payable for the audit of the parent company and consolidated financial statements

Fees payable for the audit of the Company’s subsidiaries, pursuant to legislation

2021
£’000

43

5

48

2020
£’000

50

5

55

40

Notes to the Consolidated Financial Statements continuedFor the year ended 31 March 2021Annual Report & Accounts 20214  Staff costs 
The average monthly number of employees and contractors of the Group (including Executive Directors) was:

2021
Number

2020
Number

Technical

Sales and marketing

Administration

Their aggregate remuneration comprised:

Wages and salaries 

Social security costs 

Other pension costs

Employee share option plan charge (note 16)

Employee share and unit incentive plan (note 16)

62

11

10

83

2021
£’000

6,811

779

276

88

68

8,022

Pension contributions totalling £46,000 (2020: £44,000) are included within year end trade and other payables.

Directors’ remuneration
The aggregate remuneration of the Directors was as follows:

Emoluments

Social security costs

Company contributions to defined contribution pension scheme

Directors’ share option plan charge

Directors’ share and unit incentive plan charge

2021
£’000

842

99

19

60

17

1,037

Directors’ emoluments

Executive Directors

K van der Leest

A Walker

Non-Executive Directors

C Pol

R Hoggarth

R Chandhok 1

Fees paid to related parties

1  Appointed 12 June 2019.

Salary and fees
2021
£’000

Bonus
2021
£’000

Benefits in kind
2021
£’000

Pension contributions
2021
£’000

Total
2021
£’000

200

154

91

25

25

495

25

200

121

—

—

—

321

—

—

1

—

—

—

1

—

11

8

—

—

—

19

—

411

284

91

25

25

836

25

61

10

10

81

2020
£’000

6,322

758

260

99

180

7,619

2020
£’000

713

85

19

72

37

926

Total
2020
£’000

331

234

95

25

22

707

25

The Remuneration Committee awarded bonuses of £200,000 and £121,000 respectively to K van der Leest and A 
Walker (2020: £120,000 and £73,000 respectively following an agreement that both of the Executive Directors would 
waive 40% of the bonus awarded due to uncertainty following the outbreak of the COVID-19 pandemic).
Fees paid to related parties comprise amounts paid to Tredoux Capital Limited under an arrangement to provide the 
Group with the services of J Tredoux as a Non-Executive Director. J Tredoux is a Director of Tredoux Capital Limited.
Details of the Directors’ share options are set out in the Report of the Remuneration Committee on pages 25 to 26. 

41

Annual Report & Accounts 2021 
5  Finance income and costs

Finance income

Interest income on short term bank deposits

Finance costs

Convertible loan notes

Interest in respect of lease liabilities

2021
£’000

9

(429)

(65)

(494)

2020
£’000

19

(485)

(112)

(597)

Finance costs in respect of the convertible loan notes represent interest payable totalling £347,000 (2020: £400,000) 
plus £82,000 (2020: £85,000) representing an effective interest rate adjustment (note 12).

6  Taxation
The tax credit comprises:

Current year – UK corporation tax 

Current year – US corporation tax 

Research and development tax credits relating to prior years

Taxation

2021
£’000

—

(22)

447

425

2020
£’000

—

(28)

460

432

The difference between the tax credit shown above and the amount calculated by applying the standard rate of UK 
corporation tax to the profit before tax is as follows:

Profit before tax

Tax calculated at UK corporation tax rate of 19% (2020: 19%) 

Research and development claim 

Research and development tax credits relating to prior years

Depreciation in excess of capital allowances

Expenses not deductible for tax purposes

Other temporary differences

Employee share option plan charge

Employee share incentive plan charge

Employee unit incentive plan charge

Employee share options exercised

Purchase of shares for employee share incentive plan

US corporation tax

Losses brought forward utilised

Losses carried forward

Tax credit for the year

2021
£’000

1,104

(210)

707

447

4

 —

5

(17)

(9)

(4)

5

11

10

10

(534)

425

2020
£’000

574

(109)

531

460

3

(1)

52

(19)

(27)

(2)

—

—

(6)

11

(461)

432

The Group has unused tax losses of £9,174,000 (2020: £8,775,000) and unrecognised deferred tax assets of £1,743,000 
(2020: £1,667,000) calculated at the corporation tax rate of 19% (2020: 19%). Intercede makes an R&D Claim as part of its 
annual tax return and can choose whether to carry taxable losses forward or to request a cash repayment from the UK 
government. On 5th March 2021 the Government announced an increase in the UK corporation tax rate from 19% to 
25%, effective from 1st April 2023. This will impact the Group’s future tax charge when it is substantively enacted. 

42

Notes to the Consolidated Financial Statements continuedFor the year ended 31 March 2021Annual Report & Accounts 20217  Earnings per share
The calculations of earnings per ordinary share are based on the profit for the financial year and the weighted average 
number of ordinary shares in issue during each year. 

Profit for the year

Weighted average number of shares  – basic

– diluted

Profit per share 

– basic

– diluted

2021
£’000

1,529

Number

51,359,410

54,049,938

Pence

3.0p

2.8p

2020
£’000

1,006

Number

50,482,281

53,232,738

Pence

2.0p

1.9p

The weighted average number of shares used in the calculation of basic and diluted earnings per share for each year 
were calculated as follows:

Issued ordinary shares at start of year

Effect of treasury shares 

Effect of issue of ordinary share capital

Weighted average number of shares – basic

Add back effect of treasury shares 

Effect of share options in issue 

Effect of convertible loan notes in issue

Weighted average number of shares – diluted

2021
Number

2020
Number 

50,523,926

50,523,926

(41,645)

877,129

(41,645)

—

51,359,410

50,482,281

41,645

2,648,883

—

41,645

2,708,812

—

54,049,938

53,232,738

The effect of issue of ordinary share capital reflects the issue of 6,619,431 shares during the period 5 January to 19 
February 2021 to facilitate the conversion of convertible loan notes into ordinary shares (note 11). 
The convertible loan notes were anti-dilutive and therefore excluded from the calculation of diluted profit per share. 
Had the convertible loan notes been dilutive in nature, this would have increased the 2021 and 2020 weighted average 
number of shares by 6,295,925 and 7,273,387 respectively.

43

Annual Report & Accounts 2021 
 
8(a)  Property, plant and equipment

Leasehold 
improvements 
£’000

Fixtures and 
fittings 
£’000

Computer and
office equipment
£’000

Cost

At 1 April 2019

Additions

Disposals

At 1 April 2020

Additions

Disposals

At 31 March 2021

Accumulated depreciation

At 1 April 2019

Charge for the year

On disposals

At 1 April 2020

Charge for the year

On disposals

At 31 March 2021

Net book amount

At 31 March 2021

At 31 March 2020

70

—

—

70

—

—

70

50

15

—

65

5

—

70

—

5

107

—

(6)

101

1

(2)

100

71

11

(6)

76

11

(2)

85

15

25

1,012

46

—

1,058

94

(65)

1,087

914

55

—

969

44

(65)

948

139

89

Total 
£’000

1,189

46

(6)

1,229

95

(67)

1,257

1,035

81

(6)

1,110

60

(67)

1,103

154

119

8(b)  Leases
All leases that are not classed as short-term or low value are recognised as a right of use asset and a corresponding 
lease liability, which is explained in detail in the Leased assets policy.
The Consolidated Balance Sheet shows the following amounts in relation to leases:

Right of use assets

Buildings

Equipment

Lease liabilities

Current

Non-current

The maturity of lease liabilities is as follows:

Due within one year 

Due between one and two years     

Due between two and five years

Due beyond five years

2021
£’000

678

47

725

350

762

1,112

2021
£’000

350

367

395

—

1,112

2020
£’000

906

74

980

316

1,207

1,523

2020
£’000

316

372

784

51

1,523

The depreciation charged by each class of right of use asset and the interest expense in respect of lease liabilities is 
disclosed in notes 3 and 5 respectively. The total cash outflow for leases is disclosed within the Consolidated Cash Flow 
Statement.

44

Notes to the Consolidated Financial Statements continuedFor the year ended 31 March 2021Annual Report & Accounts 20219  Subsidiaries
The Company’s subsidiaries, all of which have been consolidated in the Group’s financial statements at 31 March 2021, 
are as follows:

Intercede Limited

Intercede 2000 Limited

Intercede MyID Inc.

Country of incorporation

Class of shares

% held

Principal activity

England and Wales

England and Wales

USA

Ordinary

Ordinary

Common

100

100 

100

Software developer

Dormant

Service provider

Intercede Limited and Intercede 2000 Limited are registered at Lutterworth Hall, St. Mary’s Rd, Leicestershire, LE17 4PS, UK. 
Intercede MyID Inc. is registered at 2711 Centerville Rd, Suite 400, Wilmington, New Castle, DE 19808, USA.

10  Trade and other receivables

Trade receivables

Less: credit loss allowance

Prepayments and accrued income

Other debtors

2021
£’000

4,067

(151)

135

47

4,098

2020
£’000

5,288

(345)

132

25

5,100

The amount written off as irrecoverable during the year was £nil (2020: £nil). The Group’s customer base is 
predominantly made up of large corporates or government departments and there is virtually no history of trade 
receivables being uncollected. A credit loss allowance is only recognised in the very rare cases when recoverability is 
deemed to be improbable. The movement between the opening and closing credit loss allowance is outlined in the 
table below:  

At 1 April 

Additional credit loss allowance

Unused credit loss allowance

At 31 March

2021
£’000

(345)

—

194

(151)

2020
£’000

(380)

(194)

229

(345)

Included within trade receivables are receivables with a gross carrying amount of £78,000 (2020: £172,000) which are 
past due. The level of trade receivables over 60 days old was £178,000 (2020: £162,000). The average age of the Group’s 
trade receivables is 56 days (2020: 84 days).

11  Share capital

Authorised

481,861,616 ordinary shares of 1p each (2020: 481,861,616)

Issued and fully paid

2021
£’000

4,819

2020
£’000

4,819

57,143,357 ordinary shares of 1p each (2020: 50,523,926)

571

505

The increase in issued and fully paid ordinary shares of 1p each represents the issue of 6,619,431 shares during the 
period 5 January to 19 February 2021 to facilitate the conversion of convertible loan notes into ordinary shares at the 
fixed conversion price of 68.8125 pence per ordinary share.
As at 31 March 2021, the Company had 41,645 ordinary shares held in treasury (2020: 41,645). During the year 35,000 
options were exercised using treasury shares (2020: None) and the Company purchased 35,000 ordinary shares for a 
consideration of £29,000 (2020: None).

45

Annual Report & Accounts 202112  Convertible loan notes

Non-current  

8% Convertible loan notes (29 December 2021)

Borrowings are repayable as follows:

Due within one year     

Due between one and two years     

2021
£’000

—

2021
£’000

—

—

—

The maturity of the debt and interest payments is as follows:

Due within one year 

Due between one and two years     

Debt
£’000

—

—

—

2021
Interest 
£’000

—

—

—

Total
£’000

—

—

—

Debt
£’000

—

5,005

5,005

2020
Interest 
£’000

400

399

799

2020
£’000

4,832

2020
£’000

—

4,832

4,832

Total
£’000

400

5,404

5,804

The table above shows the contractual, undiscounted cash flows due in future periods to settle the debt and interest 
payments. The total amount of debt payable for 2020 shown above differs from the total book value of debt of 
£4,832,000 as the book value of debt included unamortised fees and was net of the value ascribed to the equity 
element of the convertible loan note.
On 30 January 2017, the Company issued £4,495,000 convertible loan notes that carried an interest coupon of 8.0% pa 
payable quarterly. Holders of the convertible loan notes were able to convert into ordinary shares, at a conversion price 
of 68.8125 pence per ordinary share, at any time until the final redemption date of 29 December 2021. On 25 August 
2017, the Company issued £510,000 convertible loan notes under the same convertible loan note instrument. 
The convertible loan notes have been successfully retired during the period following ongoing discussions with the 
noteholders and the issue of a call notice in February 2021. Subsequent to the call, twelve out of thirteen noteholders 
elected to convert into new ordinary shares at the fixed conversion price of 68.8125 pence per share, as outlined in 
note 11. The other noteholder elected to redeem at par and was repaid £450,000. The amount recognised in the 
balance sheet in relation to the convertible loan notes is as follows:

Nominal value of convertible loan note issue

Issue costs

Equity component at date of issue

Liability component at date of issue

Effective interest rate adjustment from date of issue

Conversion of convertible loan notes

Redemption of convertible loan notes

Liability component at 31 March

2021
£’000

5,005

(348)

(66)

4,591

323

(4,473)

(441)

—

2020
£’000

5,005

(348)

(66)

4,591

241

—

—

4,832

46

Notes to the Consolidated Financial Statements continuedFor the year ended 31 March 2021Annual Report & Accounts 202113  Trade and other payables

Trade payables

Taxation and social security

Accruals

2021
£’000

489

142

1,289

1,920

2020
£’000

277

135

1,220

1,632

Included within accruals is £70,000 (2020: £40,000) relating to the Employee Unit Incentive Plan (note 16).

14  Financial instruments
The numerical disclosures in this note deal with financial assets and financial liabilities. There is no material difference 
between the fair value and the book values disclosed. Short term trade receivables and payables have been excluded 
from the disclosures, with the exception of the currency disclosures.
The Group’s objectives when managing capital are to safeguard the Group’s ability to continue as a going concern, 
so that it can continue to provide returns for shareholders and benefits for other stakeholders, and to provide an 
adequate return to shareholders by pricing products and services commensurately with the level of risk.
The Group sets the amount of capital in proportion to risk. The Group manages the capital structure and makes 
adjustments to it in the light of changes in economic conditions and the risk characteristics of the underlying 
assets. In order to maintain or adjust the capital structure, the Group may adjust the amount of dividends paid to 
shareholders, return capital to shareholders, purchase existing shares, issue new shares, or sell assets to reduce debt.
The Group’s financial instruments have historically comprised convertible loan notes, cash and cash equivalents, and 
various items such as trade receivables and payables which arise directly from its operations.  The main purpose of 
these financial instruments has been to fund the Group’s operations. It is, and has been throughout the year under 
review, the Group’s policy that no trading in financial instruments shall be undertaken. The Group has no derivative 
financial instruments.
The main risks arising from the Group’s financial instruments are interest rate risk, liquidity risk, credit risk and foreign 
currency risk.  The Board has reviewed these risks on an ongoing basis throughout the year. The policy for their 
management is summarised below:

Interest rate risk
The Group has financed its operations to date through a variety of sources of external finance primarily including 
equity and convertible loan notes. The convertible loan notes, which have historically been denominated in sterling, 
bear interest at fixed rates.  

Liquidity risk
The Group’s policy has been to ensure continuity of funding throughout the year through continued review of cash 
flow forecasts.

Credit risk
The Group’s business model is to license its technology and sell its products via partners who are typically major IT 
security industry players. Furthermore, at this stage in the development of the market for identity and credential 
management software, end user customers tend to be large corporates or government departments. As such, the 
inherent credit risk is relatively low. 

Foreign currency risk
A number of suppliers invoice the Group in US dollars and euros. The Group has also entered into a number of 
agreements to license its technology and sell its products via other international organisations. This results in invoices 
being raised in currencies such as US dollars and euros. The Group’s current policy is not to hedge these exposures. 
The exchange differences are recognised in the statement of comprehensive income in the year in which they arise 
(note 3).

Interest rate profile
The Group has cash deposits of £8,029,000 (2020: £4,758,000) at the year end. This includes US dollar deposits of 
£1,133,000 (2019: £753,000) and euro deposits of £259,000 (2020: £41,000). Interest rates on cash deposits are based on 
LIBOR.

Maturity of financial liabilities
The Group has no external borrowings following the early retirement of the convertible loan notes. The maturity of 
the Group’s lease liabilities is disclosed in note 8(b). The only other financial liabilities are short term trade and other 
payables as outlined within note 13.

47

Annual Report & Accounts 202114  Financial instruments continued

Borrowing facilities
The Group has no undrawn committed borrowing facilities (2020: £nil).

Currency exposures
The table below shows the Group’s currency exposures; in other words, those transactional exposures that give rise to 
the net currency gains and losses recognised in the statement of comprehensive income. Such exposures comprise 
the monetary assets and monetary liabilities of the Group that are not denominated in the operating (or “functional”) 
currency of the Group (sterling). These exposures were as follows:

At 31 March 2021

At 31 March 2020

15  Financial commitments
a)  Capital commitments
The Group had no capital commitments at the year end (2020: £nil).

US dollar 
£’000

4,768

5,754

Net foreign currency monetary assets

Euro 
£’000

369

153

Total 
£’000

5,137

5,907

b)  Short-term and low-value leases
The Group had no annual commitments under short-term and low-value leases at the year end (2020: £nil).

16  Share based payments
The Company introduced a new Share Option Plan for senior executives on 22 July 2011 and options were granted 
later that year. The contractual life of an option is 10 years and exercise of an option is subject to achievement of 
performance targets, a 3 year vesting period and continued employment. The fair value of the options granted during 
2011 was determined using a Black-Scholes valuation model.
Further options were granted on 7 November 2014. The fair value of the options granted was determined using 
a Monte Carlo valuation model and includes a share price target of 400p, as disclosed in the Report of the 
Remuneration Committee. 

The fair value per option granted and the assumptions used in the calculations were as follows:

Grant date

Share price at grant date

Exercise price

Number of employees granted options

26 July 2011

20 Dec 2011

7 Nov 2014

69.0p

1.0p

4

64.0p

1.0p

1

127.5p

127.5p

8

Number of shares originally under option

 200,000

  50,000

500,000

Expected vesting period (years)

Expected option life (years)

Expected volatility

Risk free rate  

Expected dividends expressed as a dividend yield

Fair value per option

3

7

57.53%

2.29%

2.90%

55.0p

3

7

42.54%

1.24%

3.13%

50.0p

6

7

39.03%

1.93%

3.00%

27.0p

48

Notes to the Consolidated Financial Statements continuedFor the year ended 31 March 2021Annual Report & Accounts 2021Further options were granted on 19 October 2018, 24 October 2018, 27 March 2019 and 22 August 2019 with a 
contractual life of 10 years. The fair value of the options granted was determined using a Monte Carlo valuation model 
and includes share price targets, as disclosed in the Report of the Remuneration Committee. 
The fair value per option granted and the assumptions used in the calculations were as follows:

Grant date

19 Oct 2018 19 Oct 2018 19 Oct 2018 24 Oct 2018 24 Oct 2018 24 Oct 2018

Share price at grant date (pence)

Exercise price (pence)

Number of employees granted options

27.0

27.0

2

27.0

27.0

2

27.0

27.0

2

24.5

24.5

2

24.5

24.5

2

24.5

24.5

2

Number of shares originally under option

850,000

400,000

400,000

300,000

150,000

150,000

Expected vesting period (years)

Expected option life (years)

Expected volatility (%)

Risk free rate (%)  

Expected dividends expressed as a dividend yield (%)

Fair value per option (pence)

3

7

3

7

3

7

3

7

3

7

3

7

58.68

66.77

66.77

58.73

66.77

66.77

1.23

3.00

12.0

0.76

3.00

59.0

0.76

3.00

57.0

1.11

3.00

10.0

0.76

3.00

60.0

0.76

3.00

58.0

Grant date

27 Mar 2019 27 Mar 2019 27 Mar 2019 22 Aug 2019 22 Aug 2019 22 Aug 2019

Share price at grant date (pence)

Exercise price (pence)

Number of employees granted options

17.0

17.0

1

17.0

17.0

1

17.0

17.0

1

33.2

33.2

1

33.2

33.2

1

33.2

33.2

1

Number of shares originally under option

75,000

37,500

37,500

75,000

37,500

37,500

Expected vesting period (years)

Expected option life (years)

Expected volatility (%)

Risk free rate (%)  

Expected dividends expressed as a dividend yield (%)

Fair value per option (pence)

3

7

3

7

3

7

3

7

3

7

3

7

61.00

66.77

66.77

68.60

66.77

66.77

0.70

3.00

7.0

0.76

3.00

63.0

0.76

3.00

60.0

0.34

3.00

17.0

0.76

3.00

56.0

0.76

3.00

55.0

The expected volatility is based on three year historical volatility. The risk free rate of return is the yield on zero-coupon 
UK government bonds of a term consistent with the assumed option life.
Details of outstanding options are disclosed in the Report of the Remuneration Committee. 
The total charge for the year relating to employee share options was £88,000 (2020: £99,000). Share options 
outstanding at the year end have a weighted average contractual life of 6.9 years (2020: 7.8 years).
In February 2014, HM Revenue & Customs approved an equity-settled Share Incentive Plan (SIP) for all UK employees 
(including the Executive Directors), which includes Free Share, Partnership Share and Matching Share elements. 
No Free Share awards were made during the year ended 31 March 2021. Partnership shares could be subscribed for 
by employees via salary deductions, either on a monthly or lump sum basis, to a cumulative value of up to £1,800. 
Matching Shares were given to employees on the basis of one Matching Share for each Partnership Share.

49

Annual Report & Accounts 202116  Share based payments continued

Free Share and Matching Share awards to date have generally been met by the transfer of ordinary shares held in 
treasury and from continued on market purchases either by the Company or Link Market Services Trustees Limited 
as Trustee of the SIP. To the extent that ordinary shares are not available in treasury or in the volume required through 
the market, the Company has issued new ordinary shares to meet these awards. 

The total charge for the year relating to the employee share incentive plan was £48,000 (2020: £144,000).
In October 2014, the Company introduced a unit incentive plan to provide similar benefits for all US employees. The 
plan provides phantom shares or units, equivalent in value to shares in the company, and the plan is cash-settled. As 
noted in the Report of the Remuneration Committee, a Free Unit award equivalent to 100,000 ordinary shares of 1 
pence each in the capital of the Company was granted to R Chandhok on 11 February 2020.
The total charge for the year relating to the employee unit incentive plan was £30,000 (2020: £36,000) as outlined in 
the table below:

At 1 April 

Additional charge

Paid during the year

At 31 March

2021
£’000

40

30

—

70

2020
£’000

8

36

(4)

40

17  Related party transactions
During the year ended 31 March 2021, J Tredoux served as a Non-Executive Director. J Tredoux is also a director of 
Tredoux Capital Limited.  Fees charged by Tredoux Capital Limited to the Group in respect of his services as a Non-
Executive Director and balances outstanding at the year ends were as follows:

Consultancy fees charged

Balance outstanding at the year end

2021
£’000

25

19

2020
£’000

25

19

50

Notes to the Consolidated Financial Statements continuedFor the year ended 31 March 2021Annual Report & Accounts 2021Company Balance Sheet
At 31 March 2021

Non-current assets

Investments

Current assets

Trade and other receivables

Total assets

Equity

Share capital

Share premium

Equity reserve

Retained earnings 

Total equity 

Non-current liabilities

Convertible loan notes

Current liabilities

Trade and other payables

Total liabilities

Notes

3

4

5

6

7

2021
£’000

5,892

2020
£’000

5,726

4,596

5,013

10,488

10,739

571

5,138

—

4,709

10,418

—

70

70

505

673

66

4,524

5,768

4,832

139

4,971

Total equity and liabilities

10,488

10,739

The amount of profit dealt with in the Company financial statements was £52,000 (2020: £57,000).

The financial statements on pages 51 to 55 were authorised for issue by the Board of Directors on 7 June 2021 and 
were signed on its behalf by:

K van der Leest  
A Walker 

Director
Director

The accompanying notes on pages 53 to 55 are an integral part of these financial statements.

Intercede Group plc: Registered No. 04101977

51

Annual Report & Accounts 2021 
 
 
Company Statement of Changes in Equity
For the year ended 31 March 2021

As at 1 April 2019

Proceeds from recycling of own shares

Employee share option and share incentive plan charges

Profit for the year and total comprehensive income

As at 31 March 2020

Purchase of own shares

Issue of new shares on conversion of convertible loan notes

Reversal of equity component following redemption of 
convertible loan notes

Proceeds from recycling of own shares

Employee share option and share incentive plan charges

Profit for the year and total comprehensive income

Share
capital
£’000

505

Share 
premium
£’000

673

—

—

—

505

—

66

—

—

—

—

—

—

—

673

—

—

—

—

—

Equity
reserve
£’000

66

—

—

—

66

—

(6)

—

—

—

—

Retained
earnings
£’000

4,186

38

243

57

Total
equity
£’000

5,430

38

243

57

4,524

5,768

(29)

—

(29)

4,471

—

26

136

52

(6)

26

136

52

4,709

10,418

4,465

(60)

As at 31 March 2021

571

5,138

Note: see page 34 for a description of the reserves appearing in the column headings of the table above.

The accompanying notes on pages 53 to 55 are an integral part of these financial statements.

52

Annual Report & Accounts 2021Notes to the Company Financial Statements
For the year ended 31 March 2021

1  Accounting policies
The Company is a holding company which was set up to facilitate the admission of the Group onto the AIM section of 
the London Stock Exchange. It does not trade and it has no employees or staff costs and is therefore not required to 
display a staff costs note. 

Basis of Preparation
The financial statements have been prepared on the going concern basis in accordance with Financial Reporting 
Standard 101 ‘Reduced Disclosure Framework’ (FRS 101) and the Companies Act 2006. The Company has taken 
advantage of Section 408 of the Companies Act 2006 not to present its own statement of comprehensive income. 
The Company has taken advantage of the following disclosure exemptions under FRS 101:

(a)  the requirements of IAS 7 ‘Statement of cash flows’;
(b) the requirements of IFRS 7 ‘Financial Instruments: Disclosures’;
(c)  the requirements of paragraphs 45(b) and 46-52 of IFRS 2 ‘Share Based Payment’;
(d) the requirement in paragraph 38 of IAS 1 ‘Presentation of Financial Statements’;
(e) the requirements of paragraphs 30 and 31 of IAS 8 ‘Accounting Policies, Changes in 

Accounting Estimates and Errors’;

(f)  the requirements of paragraphs 91-99 of IFRS 13 ‘Fair Value Measurement’; and
(g)  the requirements of paragraphs 17-19 of IAS 24 ‘Related Party Disclosures’.

As outlined in note 1 to the consolidated financial statements, the Directors consider that the going concern 
assumption is appropriate and therefore the Company’s financial statements have been prepared on a going 
concern basis under the historical cost convention.
A summary of the principal accounting policies, which have been applied consistently, is set out below.

Critical accounting estimates and judgements
The preparation of financial statements in accordance with FRS requires management to make judgements, 
estimates and assumptions that affect the application of policies and reported amounts of assets, liabilities, income 
and expenses. The estimates and associated assumptions are based upon historical experience and various other 
factors that are believed to be reasonable under the circumstances, the results of which form the basis of making 
judgements about carrying values of assets and liabilities that are not readily available from other sources. Actual 
results may differ from these estimates.
The accounting estimate that has the most risk of causing a material adjustment to the amounts recognised in the 
financial statements is the judgement relating to Amounts owed by subsidiary undertakings. The Company makes 
an estimate of the recoverable value of amounts owed by subsidiary undertakings. When assessing impairment of 
amounts owed by subsidiary undertakings, management considers factors including the ability to repay the amount 
owed on demand through the availability of cash at hand discounted to the year end date.

Investments
Investments held as fixed assets are stated at cost less provision for impairment in value.

Amounts owed by subsidiary undertakings 
The Company has amounts receivable from other Group companies which are measured at amortised cost less 
impairment losses. The Directors assess periodically whether there has been a significant increase in credit risk. Where 
there has been a significant increase in credit risk, lifetime expected credit losses are calculated by considering, on a 
discounted basis, the cash shortfalls that would be incurred over the remaining lives of the assets.

Taxation
The tax expense represents the sum of the current tax and deferred tax. UK corporation tax is provided at amounts 
expected to be paid (or recovered) and the current tax charge is calculated on the basis of the tax laws enacted or 
substantively enacted at the balance sheet date. Deferred tax is recognised using the balance sheet liability method 
for all temporary differences, unless specifically exempt, at the tax rates that have been enacted or substantively 
enacted at the balance sheet date.
A deferred tax asset represents the amount of income taxes recoverable in future periods in respect of deductible 
temporary differences, the carry forward of unused tax losses and the carry forward of unused tax credits. Deferred 
tax assets are only recognised to the extent that it is more likely than not that taxable profits will be available against 
which deductible temporary differences can be utilised.

Convertible loan notes
The proceeds received from the issue of the convertible loan notes are allocated between their financial liability and 
equity components. The financial liability is initially recognised at fair value (being the discounted cash flows using a 
market rate of interest that would be payable on a similar instrument that does not include an option to convert). The 
equity component is assigned to the residual amount after deducting this fair value liability from the fair value of the 
financial instrument as a whole. It is recognised in the ‘Equity reserve’ within shareholders’ equity. More information is 
provided in note 6.

53

Annual Report & Accounts 2021 
 
 
 
 
 
 
The financial liability is subsequently measured at amortised cost using the effective interest rate method, which 
ensures that any interest expense over the period to repayment is at a constant rate on the balance of the liability 
carried in the balance sheet. The difference between the interest expense and the coupon payable is added to the 
carrying amount of the liability in the balance sheet. 
Issue costs are apportioned between the liability and equity components of the convertible loan notes based upon 
their relative carrying amounts at the date of issue. The portion relating to the equity component is charged directly 
against equity. 
Upon conversion of the financial liability to shares, the amortised cost carrying value of the liability is derecognised in 
the balance sheet and an amount equal to the this value is recognised within equity. The original equity component 
recognised at inception is reclassified from equity reserve to share premium.
Upon redemption of the financial liability for cash consideration, the consideration is allocated to the amortised cost 
carrying value of liability and equity components at the date of the redemption. To the extent that the amount of the 
consideration allocated to the liability differs from the amortised cost carrying amount of the liability, the difference is 
recognised in the statement of comprehensive income.

Share-based payments 
The equity-settled share option programme allows employees to acquire shares of the Company. The fair value of 
options granted is recognised as an employee expense with a corresponding increase in equity. The fair value is 
measured at grant date and spread over the period during which the employees become unconditionally entitled to 
the options. The fair value of all the options granted are measured using the most appropriate valuation model for a 
grant of equity instruments, which is dependent on the terms of the grant. The amount recognised as an expense is 
adjusted to reflect the actual number of share options that vest except where forfeiture is due only to share prices not 
achieving the threshold for vesting.
Share options made available to employees of the Company’s subsidiaries are treated as increases in equity over the 
vesting period of the award, with a corresponding increase in the Company’s investment in subsidiary undertaking 
based on an estimate of the number of shares that will eventually vest.

Adoption of new accounting standards
The Company has applied the following standards and amendments for the first time for the annual reporting period 
commencing on 1 April 2020: Amendments to IFRS 3 ‘Business combinations’ – Definition of a business; Amendments 
to IAS 1 ‘Presentation of financial statements’; and IAS 8 ‘Accounting policies, changes in accounting estimates and 
errors’ – Definition of material; Amendments to IFRS 9 ‘Financial instruments’; IAS 39 ‘Financial instruments’; and 
IFRS 7 ’Financial instruments: disclosures’ – Interest rate benchmark reform. None of the amendments had a material 
impact on the Company’s financial statements for the year ended 31 March 2021. 
At the balance sheet date there are a number of new standards and amendments to existing standards in issue 
but not effective. The Company intends to adopt these standards when they become effective, none of which are 
expected to have a material impact on the Company.

2  Auditors’ remuneration
Fees payable to the Company’s auditors for the audit of the parent company are £2,000 (2020: £2,000).

3 

Investments

At 1 April

Additions

At 31 March

2021
£’000

5,726

166

5,892

2020
£’000

5,452

274

5,726

Additions in the year of £166,000 (2020: £274,000) reflect the employee share option, incentive and unit plan charges 
and credits relating to employees of the Company’s subsidiaries. Investments have been assessed in full and it has not 
been necessary to recognise any impairment. Hence, they are all stated at cost.
The Company’s subsidiaries at 31 March 2021 and their registered offices are set out in note 9 of the consolidated 
financial statements.

54

Notes to the Company Financial Statements continuedFor the year ended 31 March 2021Annual Report & Accounts 20214  Trade and other receivables

Amounts owed by subsidiary undertakings

2021
£’000

4,596

2020
£’000

5,013

Amounts owed by subsidiary undertakings are unsecured, have no fixed date of repayment and are repayable on 
demand. Interest is charged on amounts owed by subsidiary undertakings at market rates. No impairment was 
identified in respect to this as at the year end.

5  Share capital

Authorised

481,861,616 ordinary shares of 1p each (2020: 481,861,616)

Allotted and fully paid

2021
£’000

4,819

2020
£’000

4,819

57,143,357 ordinary shares of 1p each (2020: 50,523,926)

571

505

The increase in issued and fully paid ordinary shares of 1p each represents the issue of 6,619,431 shares during the 
period 5 January to 19 February 2021 to facilitate the conversion of convertible loan notes into ordinary shares at the 
fixed conversion price of 68.8125 pence per ordinary share.
As at 31 March 2021, the Company had 41,645 ordinary shares held in treasury (2020: 41,645). During the year 35,000 
options were exercised using treasury shares (2020: None) and the Company purchased 35,000 ordinary shares for a 
consideration of £29,000 (2020: None). 

6  Convertible loan notes
Details of the Company’s convertible loan notes at 31 March 2021 are set out in note 12 of the consolidated financial 
statements.

7  Trade and other payables

Accruals

2021
£’000

70

2020
£’000

139

8  Financial commitments
a)  Capital commitments
The Company had no capital commitments at the year end (2020: £nil).

b)  Short-term and low-value leases
The Company had no annual commitments under short-term and low-value leases at the year end (2020: £nil).

55

Annual Report & Accounts 2021FY 22 – EXPANDING 
HORIZONS

As Intercede enters its next phase, 

our vision remains to safeguard the 

integrity of connected workforces, 

supply-chains, citizens and industrial 

technologies for the world’s 

businesses and governments 

that will not compromise on 

cybersecurity.

Through ongoing innovation across 

the MyID credential management 

platform, we are expanding the 

possibilities of how our customers 

can deliver secure authentication 

across their citizens and employees.

We are seeing governments expand 

their cybersecurity expectations, and 

we are seeing legislation expand to 

allow more strong authentication 

options, such as FIDO. 

As a business we are actively 

expanding our horizons through a 

growing partner network of MyID 

resellers, integrators and technology 

partners. Expanding our expertise 

through investment in our people 

and expanding our markets by 

shaping our products and services 

to best meet the growing identity 

management needs of governments 

and enterprises worldwide.

UK

US

t +44 (0)1455 558 111 

Lutterworth Hall, St. Mary’s Road, 

Suite 920, 1875 Explorer Street, 

e info@intercede.com

w intercede.com

Lutterworth, Leicestershire 

Reston, VA 20190 USA

LE17 4PS UK

t +44 (0)1455 558 111 

t +1 888 646 6943