Quarterlytics / Consumer Cyclical / Gambling, Resorts & Casinos / International Game

International Game

igt · NYSE Consumer Cyclical
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Ticker igt
Exchange NYSE
Sector Consumer Cyclical
Industry Gambling, Resorts & Casinos
Employees 10,000+
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FY2020 Annual Report · International Game
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CONTENTS

CEO STATEMENT.................................................................................................................................

1. STRATEGIC REPORT.......................................................................................................................

Key Performance Indicators.......................................................................................................

Business Overview......................................................................................................................

Financial Performance.................................................................................................................

Market Trends...............................................................................................................................

Section 172 Statement.................................................................................................................

Corporate Social Responsibility.................................................................................................

Principal Risks and Uncertainties..............................................................................................

2. DIRECTORS' REMUNERATION REPORT........................................................................................

Annual Statement.........................................................................................................................

Remuneration Report...................................................................................................................

Remuneration Policy....................................................................................................................

3. DIRECTORS' REPORT......................................................................................................................

4. INDEPENDENT AUDITORS’ REPORT..............................................................................................

5. FINANCIAL STATEMENTS...............................................................................................................

Consolidated Financial Statements...........................................................................................

4

7

8

9

19

28

30

36

42

48

48

50

62

76

82

90

90

Parent Financial Statements.......................................................................................................

165

Annual Report and Accounts 2020                                                                                                                             Page | 3

CEO STATEMENT

we  expected  to  be  significantly  impacted  by  the 
pandemic. 

The  aforementioned  swift  actions  and  cost-saving 
measures applied to manage the crisis at the outset, 
combined  with  the  resilient  nature  of  our  business 
and  diversity  of  our  portfolio,  allowed  us  to  achieve 
results that helped mitigate the pandemic impact. 

for 

financial 

flexibility 

increased 

In  addition,  we  successfully  amended  our  senior 
revolving  credit  facilities  and  our  term  loan  facility  to 
allow 
and 
demonstrated  efficient  access  to  the  capital  markets 
with the issuance of notes with an 8-year term at the 
Company’s  lowest  historical  interest  rate  for  U.S. 
Dollar  denominated  notes.  The  proceeds  were  used 
partially  to  retire  a  portion  of  our  2022  USD  bonds 
and partially to build additional liquidity to our balance 
sheet.

Dear Stakeholder,

IGT’s  business  showed  extraordinary 
resilience 
despite  the  unique  circumstances  that  COVID-19 
brought upon our industry and the world in 2020. We 
adapted  to  new  ways  of  working  and  successfully 
navigated  through  unprecedented  challenges.  I  am 
grateful  for  the  hard  work  and  dedication  of  our 
employees who continue to go above and beyond for 
our customers, shareholders, and each other.

When  the  virus  began  to  have  an  impact  in  the 
countries where we do business, the safety and well-
being  of  our  employees  and  customers  around  the 
globe  became  our  top  priority.  A  cross-functional 
COVID-19  crisis  management  team  was  created  to 
execute  robust  business  continuity  plans  and  ensure 
that  we  had  the  tools  in  place  to  support  our 
customers. 

As more fully described in the Financial Performance 
section of the Strategic Report, the pandemic impact 
was  significant  to  our  financial  results  in  2020,  as 
revenue fell 23% with a more severe decline affecting 
our Gaming business, while Lottery, despite an initial 
decline  suffered  at  the  outset  of  the  pandemic,  was 
able to recover swiftly with a resilient performance in 
the  second  half  of  the  year.  The  impact  from  the 
revenue  decline  was  partially  mitigated  by  actions 
taken to preserve cash across our business portfolio, 
which  resulted  in  $365  million  of  temporary  cost 
savings  and  $138  million  of  capital  expenditure 
avoidance.  Despite  these  actions,  we  recorded  an 
operating  loss  of  $91  million,  which  included  a  $296 
million 
impairment  charge.  This 
reduced  the  value  of  our  former  International  and 
North America Gaming and Interactive segments that 

interim  goodwill 

focused  on 

Streamlining the Business
In  July  2020,  we  announced  a  new  organizational 
structure  primarily 
two  business 
segments, Global Lottery and Global Gaming, with a 
streamlined  corporate  support  function.  This  change 
was  designed  to  provide  greater  responsiveness  to 
customers  and  players,  increase  our  effectiveness, 
harmonize  best  practices  across  both  the  B2B  and 
B2C channels in each product category, and increase 
organizational efficiency. 

Additionally, a New Business and Strategic Initiatives 
group  was  created  for  managing  new  in-country 
initiatives  during  the  start-up  phase,  and  offering  on-
demand commercial support globally for key accounts 
with multiple product requirements.

In late 2020, we agreed to sell our Italian businesses 
relating to B2C gaming machines, sports betting and 
digital  gaming  to  Gamenet  Group  S.p.A.,  a  leading 
company  in  the  Italian  regulated  gaming  sector. This 
agreement  allows  us  to  focus  on  our  Italian  lottery 
contracts, which continue to be top strategic priorities. 
It  also  helps  improve  our  portfolio  performance  and 
supports  equity  market  re-rating  objectives.  We 
expect  this  transaction  to  be  finalized  in  the  first  half 
of 2021.

Global Lottery
We  streamlined  our  lottery  organization  to  provide 
better  insight  into  the  unique  attributes  of  our  Global 
Lottery  business.  Lottery  has  consistently  provided 
stability in our quarterly earnings, and throughout the 
pandemic,  it  demonstrated  substantial  strength.  In 
fact, despite global game and market closures at the 
onset  of  the  pandemic,  we  achieved  record  revenue 
and profit levels in the second half of the year. In the 
fourth  quarter,  global  same-store  sales  grew  by  8%. 
For  the  full  year,  North  America  same-store  sales 

Annual Report and Accounts 2020                                                                                                                             Page | 4

grew by 7%, marking the strongest growth for instants 
and draw games we have seen in the region in seven 
years.

Our lottery leadership was strengthened in 2020 with 
new  long-term  facilities  management  contracts  in 
certain  jurisdictions  including  Nebraska,  Poland,  and 
the Czech Republic, and extensions in New York and 
Tennessee. We also signed a six-year primary instant 
ticket  contract  in  Virginia,  displacing  the  incumbent. 
Instant  ticket  extensions  were  awarded  to  us  in 
Minnesota, Missouri, and Washington, D.C.

IGT continues to lead the lottery industry through new 
retailer  experiences  such  as  our  GameTouch™  20 
self-service  vending  machines  or  in-lane  solutions; 
increased  player  engagement  solutions  such  as 
mobile  convenience  apps;  and  gameplay  mechanics 
such  as  IGT’s  proprietary  Cash  Pop™  game  or  $2 
lotto with the double play add-on feature. We have a 
steady  long-term  growth  profile,  and  our  Global 
Lottery outlook remains compelling.

Global Gaming
The  Global  Gaming  business  was  significantly 
impacted by the pandemic as casinos throughout the 
world  were  forced  to  shut  down.  Despite  these 
challenges,  we  successfully  propelled  our  leadership 
in  cashless  gaming,  introduced  new  hardware  and 
game  content,  and  expanded  our  PlayDigital  and 
PlaySports  footprint,  positively  positioning  us  for 
strong  post-pandemic  success.  Our  B2B  digital  and 
betting service revenue grew nearly 50% in 2020, led 
by iGaming and iLottery growth.

new  growth  opportunities  such  as  the  launch  of  the 
Historical  Horse  Racing  solutions,  entry 
into 
Pennsylvania  route  market,  and  the  debut  of  IGT’s 
Reel Poker™ games on VLTs in Louisiana.

Channel expansion continues to be an area of focus, 
and  we  see  significant  opportunity  for  iLottery  and 
iGaming.  The  pandemic  heightened  this  area  of 
opportunity  as  many  jurisdictions  were  faced  with 
stay-at-home  orders.  We  expect  to  be  a  market 
leading  provider  of  digital  gaming  technology  and 
other  solutions  with  20%-30%  of  the  North  America 
iGaming  market  in  the  near-term  as  momentum 
grows. We are also well-positioned for further iLottery 
expansion  given  our  dominant  lottery  technology 
presence in the U.S. 

in  wagers 

IGT’s PlaySports sports betting platform continues to 
be  one  of  the  leading  solutions  in  the  U.S.,  with 
deployments  in  16  of  the  19  states  that  have 
regulated  sports  betting.  Our  systems  processed  $5 
billion 
for 
approximately one-third of the U.S. market, driven by 
strategic  partnerships  with  FanDuel  Group,  Boyd 
Gaming,  and  the  National  Basketball  Association 
(“NBA”).  Additionally,  we  enhanced  our  offering  with 
an  in-house  trading  team,  providing  customers  with 
an “all-in-one” sports betting solution.

in  2020,  accounting 

We  see  tremendous  opportunity  in  2021  to  expand 
and  grow  our  Global  Gaming  businesses  as  casinos 
continue to reopen and capacity levels increase, and 
as  more  states  plan  to  regulate  digital  gaming  and 
sports betting.

risen 

IGT  cashless  solution  known  as  Resort  Wallet™, 
have 
in  prominence  as  casinos  have 
implemented  increased  distancing  and  sanitization 
protocols.  Resort  Wallet  is  part  of  the  award-winning 
IGT  ADVANTAGE®  casino  management  system 
solution and has been implemented at Resorts World 
IGTPay™,  our  proven 
Catskills 
proprietary external funding gateway, is also currently 
in  operation  at  Svenska  Spel  venues  throughout 
Sweden.

in  New  York. 

Our Commitment to Corporate Social 
Responsibility
IGT’s  corporate  social  responsibility  strategy 
is 
centered  on  four  key  priorities:  valuing  our  people, 
advancing responsibility, supporting our communities, 
and 
operations.  Our 
to  employees’  well-being,  high 
commitments 
standards  of  integrity  and  ethical  conduct,  diversity 
and  inclusion,  and  professional  development  are 
constantly improving our Company from within.

sustainable 

fostering 

We  diversified  our  hardware  portfolio  in  2020.  We 
expanded  our  Peak  series  cabinets  with  launches  of 
the  PeakBarTop™,  PeakSlant32™,  PeakSlant49™ 
and  PeakSlant49™  Wheel  gaming  machines.  IGT 
also  won  three  awards,  the  most  of  any  gaming 
supplier,  as  part  of  Casino  Journal’s  esteemed  2020 
Innovative  Gaming  Technology 
“Top  20  Most 
game, 
3 
Awards.”  Our  Hexbreaker® 
PeakBarTop  cabinet,  and  PlaySports  Bank  and 
PlaySports Pod were all winners.

slots 

Our  experience  in  developing  the  industry’s  best 
specialty  market  innovations  was  highlighted  with 

In  2020,  we  earned  notable  achievements  such  as 
the  Sustainable  Business  Award  in  the  Supplier 
category  at  the  2020  Industry  Community  Awards, 
and our 2018 Sustainability Report ranked in the top 
10  worldwide  in  the  Credibility  Through  Assurance 
category  as  part  of  the  2020  Corporate  Register 
Reporting  Awards.  We  were  also  recertified  by  the 
Global  Gambling  Guidance  Group  for  our  digital  and 
gaming  operations.  In  addition,  IGT  was  rated  as  an 
“outperformer” in Sustainalytics’ 2020 Environmental, 
Social  and  Governance  (“ESG”)  report,  and  we 
received a strong 4.6 out of 5 ESG rating from FTSE 
Russell. 

Annual Report and Accounts 2020                                                                                                                             Page | 5

Diversity and Inclusion
In  2020,  we  demonstrated  our  commitment 
to 
diversity  and  inclusion  at  the  highest  level.  We 
doubled  the  number  of  women  reporting  to  the  CEO 
and increased the number of females on our Board of 
Directors. 

recently 

launched 

We 
the  Advancing  Cultural 
Education (ACE) group at IGT, which is dedicated to 
advancing  people  of  African  descent  within  the 
gaming  industry  through  professional  development, 
networking,  promoting 
inclusion  and  diversity,  a 
sense of belonging, and creating positive connections 
within our communities. 

IGT showcased our diversity and inclusion leadership 
when  we  were  invited  to  join  the  Global  Workplace 
Code of Practice steering committee. Additionally, we 
were  recognized  as  one  of  325  global  companies 
across 50 industries selected for the 2020 Bloomberg 
Gender-Equality 
Index.  This  honor  distinguishes 
companies committed to advancing women’s equality 
and reporting gender data transparently. 

Looking Ahead
Our  2020  results  confirm  the  resiliency  of  IGT’s 
business and demonstrate the advantage of having a 
diverse  mix  of  business  across  products  and 
geographies.  From  the  beginning  of  the  pandemic, 
we have proved our ability to be very nimble in driving 
operational  leverage,  and  we  remain  committed  to 
doing  so.  We  are  well-positioned  to  benefit  from  a 
global  recovery  as  we  focus  on  bringing  the  richest 
player  experiences  and  compelling  solutions 
to 
market,  while  adhering  to  strict  capital  allocation 
disciplines. 

Once  again,  I  want  to  thank  our  people  for  the 
dedication  they  have  shown  in  the  last  year,  despite 
the challenges at hand, and also thank our customers 
for 
I  wish  you  all 
their  continued  partnership. 
continued health and well-being for 2021.

Marco Sala
Chief Executive Officer 

Annual Report and Accounts 2020                                                                                                                             Page | 6

1. STRATEGIC REPORT
The  Board  of  Directors  (the  "Directors"  or  the  "Board")  present  their  Strategic  Report  on  International  Game 
Technology PLC (the "Parent") and its subsidiaries (together, the "Company" or "IGT") for the year ended December 
31, 2020. 

The consolidated balance sheet on page 91 presents the Company's financial position at December 31, 2020 and 
December  31,  2019.  Movements  in  cash  balances  are  presented  in  the  consolidated  statement  of  cash  flows. 
Material  assets  and  liabilities  have  been  disclosed  within  the  respective  notes  to  the  consolidated  financial 
statements. Net assets were $1.2 billion and $2.2 billion at December 31, 2020 and 2019, respectively. Cash and 
cash equivalents were $0.9 billion and $0.7 billion at December 31, 2020 and 2019, respectively. 

OPERATIONAL  HIGHLIGHTS
•

Focused on the COVID-19 pandemic by ensuring 
the  health  and  safety  of  our  employees,  quickly 
implementing  robust  business  continuity  plans, 
taking swift action on cash preservation and cost 
structure,  and  increasing  customer  engagement 
to help them navigate the crisis
Agreed  to  sell  100%  of  Italian  B2C  gaming 
machine,  sports  betting  and  digital  gaming 
businesses to Gamenet Group S.p.A.

•

• Global 

Lottery 

demonstrated 

substantial 
resilience as revenue and operating income from 
the  segment  was  $2.2  billion  and  $644.1  million, 
respectively 

•

•

•

• Global  Gaming  revenue  and  operating  loss  of 
$953.2 million and $202.0 million, respectively
• Won  significant  long-term  lottery  contracts  in 
Virginia, Nebraska, Poland and Czech Republic 
Revolutionized  cashless  gaming  through  Resort 
Wallet in New York, Nevada and Sweden
Expanded Peak series cabinets with launches  of 
PeakBarTop™,  PeakSlant32™,  PeakSlant49™ 
and PeakSlant49™ Wheel
The  growing  acceptance  of  digital  across 
iGaming,  sports  betting,  and  iLottery  propelled  a 
nearly  50%  increase  in  service  revenue  for  our 
B2B digital and betting activities 
Signed  strategic  sports  betting  partnerships  with 
FanDuel, Boyd Gaming, and the NBA
IGT  PlaySports  is  the  leading  sports  betting 
solution  in  the  U.S.  and  in  2020,  it  expanded 
sports betting operations to 16 states 
Introduced  full-service  in-house  trading  team  to 
enhance  the  entire  PlaySports  offering  enabling 
an 
for 
“all-in-one”  sports  betting  solution 
operators 

•

•

•

•

•

•

•

•

•

•

CORPORATE HIGHLIGHTS
•

• Massimiliano 

Restructured  the  business  into  two  business 
segments  to  enhance  growth  potential  –  Global 
Lottery,  led  by  Fabio  Cairoli  and  Global  Gaming, 
led by Renato Ascoli 
Created a new business function, New Business 
and Strategic Initiatives, led by Walter Bugno, 
Executive Vice President 
Dorothy  Costa,  Global  Head  of  People  and 
Transformation,  and  Christopher  Spears,  Senior 
Vice  President  and  General  Counsel,  were  both 
appointed to IGT’s Senior Leadership Team

joined 

(Max)  Chiara 

IGT  as 
Executive  Vice  President  and  Chief  Financial 
Officer, and a member of the Board
Beatrice  Bassey  was  appointed  as  an 
Independent  Director  of  the  Board;  Paget  Alves 
stepped down
Scott  Gunn,  Senior  Vice  President  of  Corporate 
Public  Affairs,  was  inducted  into  Public  Gaming 
Research Institute’s Lottery Industry Hall of Fame
Selected  as  one  of  325  companies  across  50 
industries 
the  2020  Bloomberg  Gender-
Equality 
Index,  which  highlights  companies 
committed  to  advancing  women’s  equality  and 
transparently reporting gender data
Recognized  as  the  only  gaming  company  finalist 
in 
for 
the  2020  CR  Reporting  Awards 
Sustainability Reporting Excellence

for 

• Won Sustainable Business Award in the inaugural 

Industry Community Awards
Products honored with industry awards:
◦

Hexbreaker  3  slots  game,  PeakBarTop 
cabinet and PlaySports Bank, and PlaySports 
Pod  were  all  winners  of  Casino  Journal's 
2020  "Top  20  Most 
Innovative  Gaming 
Technology Products Awards" 
Ultimate  X  Poker™  won  Top  Performing 
Video Poker Game and IGT was named Most 
Improved  Supplier-Core  at  the  Eilers-Krejcik 
Slot Awards

◦

◦ Won  Slot  Provider  of  the  Year  at  the  13th 

Annual International Gaming Awards

Annual Report and Accounts 2020                                                                                                                             Page | 7

KEY PERFORMANCE INDICATORS
$ millions (except per share amounts)

Company Revenue by Segment

* Represents net loss from continuing operations attributable to International Game Technology PLC per ordinary share

Annual Report and Accounts 2020                                                                                                                             Page | 8

Revenue3,1154,03020202019Diluted Loss Per Share*$(4.76)$(0.57)20202019Operating (Loss) Income(91)53420202019Dividends Per Share$0.20$0.8020202019202069%31%Global LotteryGlobal Gaming201957%43%Global LotteryGlobal Gamingcontent, 

BUSINESS OVERVIEW
The  Company  is  a  global  leader  in  gaming  that 
responsible  gaming 
delivers  entertaining  and 
experiences  for  players  across  all  channels  and 
regulated  segments,  from  gaming  machines  and 
lotteries  to  sports  betting  and  digital.  Leveraging 
in 
compelling 
innovation, player insights, operational expertise, and 
leading-edge  technology,  the  Company’s  solutions 
deliver  gaming  experiences  that  responsibly  engage 
players  and  drive  sustainable  growth.  The  Company 
local  presence  and 
has  a  well-established 
relationships  with  governments  and  regulators  in 
more  than  100  countries  around  the  world,  and 
creates value by adhering to the highest standards of 
service, integrity, and responsibility.

investment 

substantial 

The  Company  operates  and  provides  an  integrated 
portfolio  of  innovative  gaming  technology  products 
and services, including: lottery management services, 
instant lottery systems, gaming systems, instant ticket 
printing,  electronic  gaming  machines,  sports  betting, 
digital  gaming,  and  commercial  services.  The 
Company  is  headquartered  in  London,  with  principal 
operating  facilities  located  in  Providence,  Rhode 
Island;  Las  Vegas,  Nevada;  and  Rome, 
Italy. 
Research  and  development  and  product  assembly 
in  North  America.  The 
are  mostly  centralized 
Company  had  approximately  11,000  employees  at 
December 31, 2020. 

Effective  July  1,  2020,  the  Company  adopted  a  new  organizational  structure  focused  on  two  business  segments, 
Global Lottery and Global Gaming, along with a streamlined corporate support function. This resulted in a change in 
our  operating  segments  and  cash-generating  units.  Prior  to  this  change,  the  Company  had  four  cash-generating 
units:  North  America  Gaming  and  Interactive,  North  America  Lottery,  International,  and  Italy.  The  key  intended 
benefits of the new structure include:

•
•
•
•
•
•

Enabling greater responsiveness to customers and players;
Increasing effectiveness and competitiveness in each segment;
Harmonizing best practices in each product category;
Increasing organizational efficiency by leveraging economies of scale;
Improving market understanding of segment performance by enhancing peer comparability; and
Reducing complexity to support the Parent’s intrinsic value.

The Company's operations for the periods presented herein are reported under this new organizational structure.

On  December  7,  2020,  the  Parent  announced  that  its  wholly-owned  subsidiary,  Lottomatica  Holding  S.r.l.,  had 
entered  into  a  definitive  agreement  to  sell  one  hundred  percent  of  the  share  capital  of  Lottomatica  Videolot  Rete 
S.p.A.  and  Lottomatica  Scommesse  S.r.l.,  the  members  of  the  IGT  group  which  conduct  its  Italian  B2C  gaming 
machine, sports betting, and digital gaming businesses, to Gamenet Group S.p.A. for a sale price of €950 million 
(the "Italy B2C Transaction"). This action stemmed from the Company's decision to monetize its leadership positions 
in the Italian B2C gaming machine, sports betting, and digital spaces at an attractive multiple to comparable Italian 
transactions,  providing  the  Company  with  enhanced  financial  flexibility.  The  Italy  B2C  Transaction  is  expected  to 
close in the first half of 2021, and is subject to customary closing conditions, including regulatory approvals. As a 
result, this disposition is accounted for as discontinued operations in our consolidated financial statements. Refer to 
Note 3, Discontinued Operations and Assets Held for Sale to the Consolidated Financial Statements for additional 
information. 

Annual Report and Accounts 2020                                                                                                                             Page | 9

BUSINESS MODEL
The  Company's  new  organizational  structure  is  focused  on  two  business  segments,  Global  Lottery  and  Global 
Gaming,  which  are  supported  by  streamlined  corporate  functions  and  operating  in  support  of  the  businesses  as 
shared services centers. The segments have the key operating capabilities and autonomy necessary to manage the 
business, including product management, sales, technology, and research and development. 

A  New  Business  and  Strategic  Initiatives  group  was  also  created  to  lead  business  development  in  jurisdictions 
where IGT is not present or where there is no defined product segment presence. The group will work in unison with 
the two global business segments in delivery of all initiatives, with financials rolling up to Global Lottery and Global 
Gaming. 

The  global  market  for  regulated  gaming  is  characterized  by  two  main  dynamics:  strong  player  demand  and 
governments that look to regulated gaming as a way to fund good causes. In this context, IGT is uniquely positioned 
to  provide  responsible  solutions  by  leveraging  its  global  leadership  position,  long  history  of  innovation,  and  the 
breadth and depth of its product offerings.

The Company’s resilient business model is characterized by robust recurring revenues and a balanced geographic 
and  product  mix.  Innovation  is  the  key  growth  driver  across  all  the  Company’s  activities  in  many  different  areas 
including content, technology, distribution, and marketing. Our goal is to create value for all our stakeholders and we 
are focused on supporting our industry, our community, and our world. 

Global Lottery
IGT  has  a  broad,  global  footprint  in  lottery  and  provides  full  coverage  of  the  value  chain  for  both  B2B  and  B2C 
operations. The Company serves 37 of the 46 U.S. lotteries and is the dominant operator in Italy.

This  business  is  primarily  comprised  of  multi-year,  recurring  revenue  contracts.  Initial  terms  are  usually  five  to  10 
years and there are typically multiple, multi-year extension periods that are almost always executed. The long-term 
nature  of  these  contracts,  in  addition  to  the  consistent  growth  profile  of  the  global  lottery  business,  results  in  a 
proven and predictable record of revenue and profit generation.

Global Lottery sales have historically maintained a consistent low-single digit growth profile and have proved to be 
extraordinarily resilient in economic downturns. In fact, IGT’s global lottery same-store sales increased 0.1% in 2020 
despite significant pandemic-related mobility restrictions that were in place in several markets around the world. 

Annual Report and Accounts 2020                                                                                                                             Page | 10

The  Company  believes  it  can  continue  to  grow  its  Global  Lottery  sales  and  profits  through  a  continued  focus  on 
innovation  in  existing  markets,  entering  new  markets,  and  increasing  acceptance  of  digital  lottery  solutions, 
especially in Italy and the U.S.

Global Gaming 
The Company maintains significant, long-standing relationships with commercial casino and government sponsored 
Video  Lottery  Terminal  customers  around  the  world.  IGT’s  Global  Gaming  leadership  is  bolstered  by  its  large 
portfolios  of  games  and  intellectual  property,  in  addition  to  best-in-class  central  systems,  for  both  land-based  and 
digital gaming and sports betting activities.

IGT’s  gaming  revenue  is  primarily  comprised  of  recurring  service  revenue  that  comes  from  the  leasing  and 
operation of gaming machines. The Company also generates revenue through the outright sale of gaming machines 
and systems.

Global Gaming activities were significantly impacted by the global pandemic throughout 2020. In most parts of the 
world,  casinos  and  gaming  halls  were  either  closed  or  operated  with  significant  restrictions  for  several  months. 
While player demand trends were strong as venues reopened in the second half of 2020, the Company expects the 
operational landscape to remain challenging. Depending on the success of vaccine programs around the world, it 
may take a few years for customer demand to return to pre-pandemic levels.

When overall market conditions improve, IGT believes it is well positioned to grow its Global Gaming revenue and 
profit,  supported  by  the  continued  introduction  of  compelling  new  games  and  hardware,  innovative  systems 
solutions, and increased regulatory acceptance of digital and sports betting activities, especially in North America. 

STRATEGY 
The  Company's  vision  is  to  consolidate  its  leading  presence  in  the  global  gaming  industry  through  sustained 
innovation,  compelling  product  and  service  offerings,  excellent  customer  and  stakeholder  relationships,  and 
continued focus on operations excellence. The Company has the resources, content, technologies, market leading 
research  and  development  capabilities  to  support  this  vision.  The  Company  is  focused  on  the  following  broad 
strategic initiatives: 

Continue to leverage a player-centric mentality, product innovation, and operational 
excellence to capture the post-pandemic market growth potential
The Company currently enjoys a strong market position in the global gaming market and intends to further expand 
its competitive edge by maintaining a player-centric mentality and excellent relationships with its customers and all 
stakeholders,  which  should  provide  the  Company  with  recurring  and  predictable  revenue  streams  and  give  the 
Company valuable insight into its customers' needs. The new and simplified organization structure adopted in July 
2020 is focused primarily on two global business segments - Global Lottery and Global Gaming - and will enable the 
Company to continue to capture market growth potential and to deliver stakeholders’ value by: 

•
•

•
•

Providing greater responsiveness to customers and players;
Increasing  IGT's  effectiveness  and  competitiveness  in  providing  products  and  solutions  that  address  the 
opportunities of each market segment;
Harmonizing best practices across both B2B and B2C channels in each product category; and
Reducing complexity and increasing organizational efficiency to support IGT's intrinsic value.

Additionally, the Company seeks to provide customized products and services to meet local market regulations and 
support  player  preferences.  The  Company’s  sustained  research  and  development  investments  strive  to  develop 
content  and  products  which  the  Company  can  then  distribute  to  its  customers  across  all  available  platforms  and 
technologies.  The  Company  also  plans  to  strengthen  its  role  as  one  of  the  industry's  leading  innovator  by 
introducing new platforms and point of access devices.

Finally,  the  Company  has  also  launched  a  multi-year  global  efficiency  effort  (OPtiMA  program)  focused  on 
operational  excellence,  product  simplification,  and  operating  margin  improvement.  The  Company  is  committed  to 
achieve  over  $200  million  in  structural  cost  savings  over  the  next  two  years  (compared  against  2019).  These 
savings  will  free  up  resources  that  will  be  used  to  significantly  reduce  debt  and  leverage,  as  well  as  support  the 
Company’s focus on sustained investment in product and services innovation. 

Annual Report and Accounts 2020                                                                                                                             Page | 11

Grow Lottery worldwide while preserving leading positions in Italy and across the U.S.
The global lottery industry has demonstrated remarkable resilience during the pandemic and is expected to continue 
growing at mid-single digit in the short to medium term. The Company seeks to maintain its market leader position 
in lotteries as it continues to operate in sophisticated lottery markets, while also driving growth in the overall market. 
The  Company  will  provide  and  operate  highly  secure  online  lottery  transaction  processing  systems  to  regulated 
markets  and  deliver  technologically  advanced  instant  game  tickets  and  related  services.  More  specifically,  the 
Company  is  focused  on  continuing  to  drive  same‑store  sales  growth  and  achieving  growth  in  instant  tickets  and 
draw-based  games  in  the  U.S.  by  innovating  game  development,  modernizing  customer  and  retailer  technology 
solutions, and driving customer engagement, loyalty, and performance. The Company will also seek to expand its 
instant  ticket  printing  customer  base  and  has  invested  in  additional  production  capacity  to  do  so.  In  Italy,  the 
Company believes leveraging its digital product innovation and channel convergence will help drive long‑term wager 
stability and modest growth. The Company is also focused on securing several new contracts, rebids, and multiple 
contract  extensions  to  strengthen  its  recurring  revenue  stream  and  leverage  the  wins  on  future  competitive 
positioning for upcoming contract opportunities. 

Land-based gaming focused on sustained product investments and operation efficiencies 
to recover post pandemic and generate healthy cash flows 
The land-based casino industry has been heavily impacted by COVID-19 pandemic in 2020, and is not expected to 
fully  recover  before  2022  or  2023.  The  Company  will  seek  to  get  back  to  pre-pandemic  performance  through 
sustained investment in product innovation, operational improvement initiatives and cost efficiencies. 

The  Company  will  focus  on  supporting  a  reinvigoration  in  the  premium  recurring  category.  In  particular,  the 
Company will seek to take advantage of growth opportunities in specific high-potential product segments, such as 
Multi  Level  Progressive  games.  The  Company  aims  to  achieve  this  by  focusing  research  and  development 
investment  on  a  wide‑scale  hardware  refresh,  improved  discipline  in  game  development,  and  extensive  player 
insight and customer engagement. 

Further,  the  Company  seeks  to  increase  market  positioning  in  high-growth  specialty  product  segments  such  as 
Electronic  Table  Games  (ETGs),  Class  II  and  Historical  Horse  Racing  (HHRs)  as  well  as  growing  its  gaming 
operations and product sales in international markets through an expansion of localized content.

The  Company  strives  to  increase  its  casino  management  systems'  market  share  with  its  innovative  technology 
solutions. IGT will continue to invest in and deploy its cashless solutions, including Resort Wallet, a fully integrated, 
turnkey  cashless  solution.  IGT’s  cashless  solutions  allow  its  customers  to  boost  player  convenience,  reduce 
contact,  and  increase  liquidity.  Along  cashless  solutions,  the  Company  will  also  continue  expanding  its  suite  of 
compelling system modules, offering features and functionalities that will revolutionize the gaming experience, such 
as bonusing and Mobile responder.

The  recent  sale  of  the  Italy  B2C  gaming  machine,  sports  betting  and  digital  gaming  business  for  €950  million, 
expected  to  close  in  the  first  half  of  2021,  also  reinforced  the  Company’s  focus  in  the  B2B  market  segment. This 
transaction  reframed  and  simplified  the  Company’s  priorities,  improved  future  profit  margin,  cash  flow  generation, 
and debt profile, while de-risking Italy’s portfolio by exiting the highest regulatory risk market segment. 

Expand digital gaming and sports betting businesses profiting from market trends and its 
unique competitive positioning
The  digital  gaming  industry  experienced  rapid,  double-digit  growth  in  2020,  also  supported  by  the  business  and 
mobility restrictions imposed by governments to contain the COVID-19 pandemic. Shifts in players preferences are 
expected  to  be  structural  and  will  support  solid  market  growth  going  forward.  In  the  short-term,  regulation  is  also 
expected  to  be  a  catalyst  for  growth,  especially  in  the  U.S.  The  Company  is  uniquely  positioned  to  capitalize  on 
these favorable market trends across all its main three verticals: PlayCasino, PlaySports, and PlayLottery.

In iGaming, the Company offers slot and table games via Remote Gaming Server (RGS) to all North American and 
European most relevant Real Money Gaming (RMG) operators. It also offers Player Account Management (PAM), 
Poker  &  Bingo,  to  a  limited  number  of  operators.  In  iGaming,  the  Company  is  well  positioned  to  maintain  its 
significant market share in North America. To achieve this goal, the Company will leverage its excellent game quality 
and  performance,  as  well  as  its  strong  and  long-lasting  relationship  with  operators.  The  Company  also  enjoys  a 

Annual Report and Accounts 2020                                                                                                                             Page | 12

unique position in Canada across all provincial markets thanks to a 20+ year commercial relationship with all five 
regional operators.

In  sports  betting,  the  Company  offers  a  turnkey  solution  to  U.S.  sports  betting  operators  for  both  the  mobile  and 
retail  channel.  This  offering  includes  software  and  hosting  services  as  well  as  lines  and  odds  setting  and  risk 
management,  ensuring  fast,  successful  start-up  for  its  partners  and  continued  growth  for  their  sports  betting 
operations.  The  Company’s  platform  is  currently  present  in  16  U.S.  states  powering  over  40  sportsbooks.  The 
Company is very well positioned to build and maintain a strong market share in the B2B U.S. sports betting market.

In iLottery, the Company offers a turnkey solution to lottery operators which includes traditional draw-based games, 
e-Instant  games,  website  and  mobile  app  solutions,  a  complete  player  management  platform,  and  “managed 
services”. PlayLottery also provides a full spectrum of digital products and services to those operators that do not 
offer  a  full  digital  lottery  wagering  program  but  are  looking  for  digital  solutions  such  as  loyalty  and  convenience 
apps. PlayLottery’s strategic ambition is to capture strong online growth through continued product innovation. 

PRODUCTS AND SERVICES
The  Company  has  five  broad  categories  of  products  and  services:  (1)  Lottery,  (2)  Machine  Gaming,  (3)  Sports 
Betting, (4) Digital, and (5) Commercial Services.

Lottery
The Company supplies a unique set of lottery solutions to approximately 90 customers worldwide, including to 37 of 
the 46 U.S. lotteries through its Global Lottery segment. Lottery customers frequently designate their revenues for 
particular  purposes,  such  as  education,  economic  development,  conservation,  transportation,  programs  for  senior 
citizens  and  veterans,  health  care,  sports  facilities,  capital  construction  projects,  cultural  activities,  tax  relief,  and 
others.  Many  governments  have  become  increasingly  dependent  on  their  lotteries  as  revenues  from  lottery  ticket 
sales are often a significant source of funding for these programs. 

Lottery products and services are provided through operating contracts, facilities management contracts (“FMCs”), 
lottery  management  agreements  (“LMAs”),  and  product  sales  contracts.  In  the  majority  of  jurisdictions,  lottery 
authorities award contracts through a competitive bidding process. Typical service contracts are five to 10 years in 
duration, often with multi-year extension options. After the expiration of the initial or extended contract term, a lottery 
authority  generally  may  either  seek  to  negotiate  further  extensions  or  commence  a  new  competitive  bidding 
process. Certain customers may require the Company to pay an upfront fee for the right to exclusively manage their 
lottery.

The Company designs, sells, leases, and operates a complete suite of point-of-sale machines that are electronically 
linked  with  a  centralized  transaction  processing  system  that  reconciles  lottery  funds  between  the  retailer  and  the 
lottery authority. The Company provides and operates highly secure, online lottery transaction processing systems 
that  are  capable  of  processing  over  500,000  transactions  per  minute. The  Company  provides  more  than  450,000 
point-of-sale devices to lottery customers and lotteries that it supports worldwide. The Company also produces high-
quality  instant  ticket  games  and  provides  printing  services  such  as  instant  ticket  marketing  plans  and  graphic 
design, programming, packaging, shipping, and delivery services. 

The Company has developed and continues to develop new lottery games, licenses new game brands from third 
parties, and installs a range of new lottery distribution devices, all of which are designed to drive responsible same-
store sales growth for its customers. In connection with its delivery of lottery services, the Company actively advises 
its  customers  on  growth  strategies.  Depending  on  the  type  of  contract  and  the  jurisdiction,  the  Company  also 
provides  marketing  services,  including  retail  optimization  and  lottery  brand  awareness  campaigns.  The  Company 
works  closely  with  its  lottery  customers  and  retailers  to  help  retailers  sell  lottery  games  more  effectively.  These 
programs  include  product  merchandising  and  display  recommendations,  a  selection  of  appropriate  lottery  product 
mix for each location, and account reviews to plan lottery sales growth strategies. The Company leverages years of 
experience accumulated from being the exclusive licensee for the Italian Scratch & Win instant lottery game and the 
Italian Lotto, one of the world’s largest lotteries. This B2C expertise in Italy, which includes management of all the 
activities along the lottery value chain, allows the Company to better serve B2B customers. The Company’s primary 
competitors in the Lottery business include Camelot, Intralot, La Francaise des Jeux, Neogames, Pollard, SAZKA, 
Scientific Games, Sisal, and Tabcorp. 

Annual Report and Accounts 2020                                                                                                                             Page | 13

The primary types of lottery agreements are outlined below:

Operating and Facilities Management Contracts  

The majority of the Company’s revenue in the Lottery business comes from operating contracts and FMCs. Since 
1998,  the  Company  has  been  the  exclusive  licensee  for  the  Italian  Lotto  game  (management  of  operations 
commenced  in  1994).  Beginning  in  November  of  2016,  the  Company’s  exclusive  license  for  the  Italian  Lotto 
includes  partners  as  part  of  a  joint  venture.  Lottoitalia  S.r.l.  (“Lottoitalia”),  a  joint  venture  company  among 
Lottomatica  Holding  S.r.l.  ("Lottomatica"),  Italian  Gaming  Holding  a.s., Arianna  2001  S.p.A.  (an  entity  associated 
with the Federation of Italian Tobacconists), and Novomatic Italia S.p.A., is the exclusive manager of the Italian Lotto 
game.  Lottoitalia  is  61.5%  owned  by  Lottomatica. The  Company,  through  Lottoitalia,  manages  the  activities  along 
the lottery value chain, such as creating games, determining payouts, collecting wagers through its network, paying 
out prizes, managing all accounting and other back-office functions, running advertising and promotions, operating 
data transmission networks and processing centers, training staff, providing retailers with assistance, and supplying 
materials  including  play  slips,  tickets  and  receipts,  and  marketing  and  point-of-sale  materials  for  the  game.  Since 
2004, and for a term expiring in 2028, the Company also has been the exclusive licensee for the instant ticket lottery 
(“Gratta e Vinci”) through Lotterie Nazionali S.r.l., a joint venture 64.0% owned by Lottomatica, with the remainder 
directly  and  indirectly  owned  by  Scientific  Games  Corporation  and Arianna  2001. As  of  December  31,  2020,  the 
revenue weighted average remaining term of the Company's existing lottery contracts in Italy was 6.1 years. 

The  Company’s  FMCs  typically  require  the  Company  to  design,  install,  and  operate  the  lottery  system  and  retail 
terminal  network  for  an  initial  term,  which  is  typically  five  to  10  years.  The  Company’s  FMCs  are  granted  on  an 
exclusive  basis,  and  usually  contain  extension  options  under  the  same  or  similar  terms  and  conditions,  generally 
ranging  from  one  to  five  years.  Under  a  typical  FMC,  the  Company  maintains  ownership  of  the  technology  and 
equipment,  and  is  responsible  for  capital  investments  throughout  the  duration  of  the  contract,  although  the 
investments are generally concentrated during the early years. The Company provides a wide range of services to 
lottery customers related to the technology, equipment, and facilities such as hosting, maintenance, marketing, and 
other support services. The Company generally provides its lottery customers retailer terminal and communication 
network  equipment  through  operating  leases.  In  return,  the  Company  typically  receives  fees  based  upon  a 
percentage  of  the  sales  of  draw-based  and/or  instant  ticket  games,  though  under  certain  of  its  agreements,  the 
Company may receive fixed fees for certain goods or services. In limited instances, the Company provides instant 
tickets and online lottery systems and services under the same FMC. As of February 24, 2021, the Company had 
FMCs  with  or  for  the  benefit  of  24  U.S.  jurisdictions. As  of  December  31,  2020,  the  Company’s  largest  FMCs  by 
annual  revenue  were  Texas,  California,  Florida,  New  York,  and  Michigan,  and  the  revenue  weighted-average 
remaining  term  of  the  Company’s  existing  FMCs  (excluding  Italy)  was  5.6  years  (7.4  years  including  available 
extensions).  Also,  as  of  February  24,  2021,  the  Company  operated  under  operating  contracts  or  FMCs  in  17 
international jurisdictions, excluding Italy.

Operating contracts and FMCs often require the Company to pay substantial monetary liquidated damages in the 
event  of  non-performance  by  the  Company.  The  Company’s  revenues  from  operating  contracts  and  FMCs  are 
generally service fees paid to the Company directly by the lottery authority based on a percentage of such lottery’s 
wagers or ticket sales. The Company categorizes revenue from operating contracts and FMCs as service revenue 
from  “Operating  and  facilities  management  contracts”  as  described  in  Note  4,  Revenue  Recognition  to  the 
Consolidated Financial Statements. 

Another form of operating contract is our Lottery Management Agreements ("LMAs"). Under an LMA, the Company 
manages,  within  parameters  determined  by  the  lottery  customer,  the  core  lottery  functions,  including  the  lottery 
systems and the majority of the day-to-day activities along the lottery value chain. This includes collecting wagers, 
managing  accounting  and  other  back-office  functions,  running  advertising  and  promotions,  operating  data 
transmission  networks  and  processing  centers,  training  staff,  providing  retailers  with  assistance,  and  supplying 
materials  for  the  games.  LMAs  also  include  a  separate  FMC,  pursuant  to  which  the  Company  leases  certain 
hardware  and  equipment,  and  provides  access  to  software  and  support  services.  The  Company  provides  lottery 
management services in New Jersey as part of a joint venture and in Indiana through a wholly-owned subsidiary of 
the Parent. The Company’s revenues from LMAs are based on achievement of contractual metrics and, with respect 
to the supply agreements are based generally on a percentage of wagers. The Company is also subject to penalties 
for failure to achieve contractual metrics under its LMAs. The Company categorizes revenue from LMAs as service 
revenue from “Operating and facilities management contracts” as described in Note 4, Revenue Recognition to the 
Consolidated Financial Statements.

Annual Report and Accounts 2020                                                                                                                             Page | 14

Instant Ticket Printing Contracts

As an end-to-end provider of instant tickets and related services, the Company produces high-quality instant ticket 
games  and  provides  ancillary  printing  services  such  as  instant  ticket  marketing  plans  and  graphic  design, 
programming, packaging, shipping, and delivery services. Instant tickets are sold at numerous types of retail outlets 
but most successfully in grocery and convenience stores.

Instant ticket contracts are priced based on a percentage of ticket sales revenues or on a price per unit basis and 
generally range from two to five years with extension opportunities. Government-sponsored lotteries grant printing 
contracts on both an exclusive and non-exclusive basis where there is typically one primary vendor and one or more 
secondary vendors. A primary contract permits the vendor to supply the majority of the lottery’s ticket printing needs 
and includes the complete production process from concept development through production and shipment. It also 
typically includes marketing and research support. A primary printing contract can include any or all of the following 
services:  warehousing,  distribution,  telemarketing,  and  sales/field  support. A  secondary  printing  contract  includes 
providing  backup  printing  services  and  alternate  product  sources.  It  may  or  may  not  include  a  guarantee  of  a 
minimum  or  maximum  number  of  games. As  of  February  24,  2021,  the  Company  provided  instant  ticket  printing 
products  and  services  to  31  customers  in  North  America  and  21  customers  in  international  jurisdictions.  The 
Company categorizes revenue from instant ticket printing contracts, that are not part of an operator or LMA contract, 
as product sales from “Lottery products” as described in Note 4, Revenue Recognition to the Consolidated Financial 
Statements.  The  instant  ticket  production  business  is  also  highly  competitive  and  subject  to  strong,  price-based 
competition.

Product Sales and Services Contracts 

Under  product  sales  and  services  contracts,  the  Company  assembles,  sells,  delivers,  and  installs  turnkey  lottery 
systems  or  lottery  equipment,  provides  related  services,  and  licenses  related  software.  The  lottery  authority 
maintains,  in  most  instances,  responsibility  for  lottery  operations.  The  Company  sells  additional  machines  and 
central  computers  to  expand  existing  systems  and/or  replace  existing  equipment  and  provides  ancillary 
maintenance  and  support  services  related  to  the  systems,  equipment  sold,  and  software  licensed. The  Company 
categorizes revenue from product sales and services contracts on a case-by-case basis as either service revenue 
or  product  sales  from  “Systems,  software,  and  other”  or  “Lottery  products”  respectively,  as  described  in  Note  4, 
Revenue Recognition to the Consolidated Financial Statements.

Machine Gaming
The  Company  designs,  develops,  assembles  or  orders  the  assembly  of,  and  provides  cabinets,  games,  systems, 
and  software  for  customers  in  regulated  gaming  markets  throughout  the  world  under  fixed  fee,  participation  and 
product  sales  contracts.  The  Company  holds  more  than  450  global  gaming  licenses  and  does  business  with 
commercial  casino  operators,  tribal  casino  operators,  and  governmental  organizations  (primarily  consisting  of 
Lottery operators). Machine gaming products and services are provided through the Global Gaming segment.

The  Company’s  primary  global  competitors  in  Machine  Gaming  are American  Gaming  Systems, Aristocrat,  Everi, 
Euro Games Technology, Konami, Novomatic, and Scientific Games.  

Gaming Machines and Game Content

The  Company  offers  a  diverse  range  of  gaming  machine  cabinets  from  which  land-based  casino  customers  can 
choose  to  maximize  functionality,  flexibility,  and  player  comfort.  In  addition  to  cabinets,  the  Company  develops  a 
wide  range  of  casino  games  taking  into  account  local  jurisdictional  requirements,  market  dynamics,  and  player 
preferences.  The  Company  combines  elements  of  math,  play  mechanics,  sound,  art,  and  technological 
advancements  with  a  library  of  entertainment  licenses  and  a  proprietary  intellectual  property  portfolio  to  provide 
gaming products designed to provide a high degree of player appeal and entertainment. The Company offers a wide 
array of casino-style games in a variety of multi-line, multi-coin, and multi-currency configurations.

The Company’s casino games typically fall into two categories: premium games and core games.

Premium games include:

• Wide Area  Progressives  -  games  that  are  linked  across  several  casinos  and/or  jurisdictions  and  share  a 

large common jackpot, including The Wheel of Fortune® franchise; and

• Multi-Level  Progressives  -  games  that  are  linked  to  a  number  of  other  games  within  the  casino  itself  and 

offer players the opportunity to win different levels of jackpots, such as Fortune Coin™ Boost. 

Annual Report and Accounts 2020                                                                                                                             Page | 15

Core games, which include video reel, mechanical reel, and video poker, are typically sold and in some situations 
leased to customers. Some of the Company's most popular core games in 2020 included Hexbreaker 3, Wolf Run 
Gold and Treasure Box Kingdom, which are all video slot games. 

The Company produces other types of games including:

•

•

•

“Centrally  Determined”  games  which  are  games  connected  to  a  central  server  that  determines  the  game 
outcome;
Class  II  games  which  are  electronic  video  bingo  machines  that  can  be  typically  found  in  North American 
tribal casinos and certain other jurisdictions like South Africa; and
Random-number-generated and live dealer electronic table games, including baccarat and roulette.

Gaming  service  revenue  is  primarily  generated  through  providing  premium  game  content  and  cabinets  on  short 
duration leases to customers. The pricing of these arrangements is largely variable where the casino customer pays 
fees to the Company based on a percentage of amounts wagered, net win, or a daily fixed fee for use of the game 
content, cabinets, and related support services.

Machine gaming product sales revenues are generated from the sales of land-based gaming machines (equipment 
and  game  content),  systems,  component  parts  (including  game  conversion  sales),  other  equipment  and  services. 
The Company categorizes revenue from gaming machines as product sales from “Gaming terminals” and revenue 
from  game  content  as  product  sales  from  “Gaming  other”  as  described  in  Note  4,  Revenue  Recognition  to  the 
Consolidated Financial Statements.

Video Lottery Terminals ("VLT") and Amusement with Prize Machines ("AWP")

The Company provides VLTs, VLT central systems, and VLT games worldwide. VLTs are gaming machines which 
are regulated by lotteries, and are usually connected to a central system. In addition, the Company provides AWPs 
and  games  to  licensed  operators  in  Europe.  AWPs  are  typically  low-denomination  gaming  machines  installed  in 
retail outlets.

The Company provides systems and machines to other machine gaming licensees, either as a product sale or with 
long-term,  fee-based  contracts  where  the  service  revenue  earned  is  generally  based  on  a  percentage  of  wagers, 
net  of  applicable  gaming  taxes.  The  Company  categorizes  revenue  from  VLTs  as  either  service  revenue  from 
“Gaming terminal services” or product sales from “Gaming terminals”, depending on the nature of the transaction, 
as described in Note 4, Revenue Recognition to the Consolidated Financial Statements.

Gaming Management Systems

The  Company  offers  a  comprehensive  range  of  system  modules  and  applications  for  all  areas  of  casino 
management. Gaming systems products include infrastructure and applications for casino management, customer 
relationship  management,  patron  management,  and  server-based  gaming.  The  Company’s  main  casino 
management  system  offering  is  the Advantage®  System,  which  offers  solutions  and  modules  for  a  wide-range  of 
activities from accounting and payment processing to patron management and regulatory compliance.

The Company’s systems feature customized player messaging, tournament management, and integrated marketing 
and business intelligence modules that provide analytical, predictive, and management tools for maximizing casino 
operational  effectiveness.  The  server-based  solutions  enable  electronic  game  delivery  and  configuration  for  slot 
machines,  as  well  as  providing  casino  operators  with  opportunities  to  increase  profits  by  enhancing  the  players’ 
experience,  connecting  with  players  interactively,  and  creating  operational  efficiencies.  Service  Window  enables 
operators  to  market  to  customers  more  effectively  by  leveraging  an  additional  piece  of  hardware  onto  existing 
machines for delivering in-screen messaging. The Company’s systems portfolio also extends to encompass mobile 
solutions  such  as  the  Resort  Wallet™,  which  is  a  cardless,  cashless  loyalty  solution  for  casino  players.  Resort 
Wallet™ includes IGTPay, a fully cashless land-based offering for casino operators which provides a direct link to 
external  funding,  allowing  customers  to  sustain  operations  in  a  changing  environment,  including  through  the 
COVID-19  pandemic.  Mobile  solutions  that  drive  efficiencies  and  enable  floor  monitoring  for  operators  while 
decreasing  response  time  to  player  needs  include  Mobile  Host,  Mobile  Responder,  and  Mobile  Notifier.  The 
Company  categorizes  revenue  from  gaming  management  systems  as  product  sales  from  “Gaming  other”  as 
described in Note 4, Revenue Recognition to the Consolidated Financial Statements.

Annual Report and Accounts 2020                                                                                                                             Page | 16

Sports Betting
The Company provides sports betting technology and management services to licensed sports betting operators in 
16  states  in  the  U.S.  through  the  Global  Gaming  segment.  The  Company  does  not  operate  direct  to  consumer 
sports betting in the U.S.

The Company offers a combination of technology and services to U.S. licensed sports book operators in each state 
where sports betting is legal. The offering may be different in each market in order to comply with local regulations 
and market conditions. The Company currently packages services in two ways:

•

•

"Sports betting platform" solutions offer modular services hosted and maintained in each U.S. state or tribal 
jurisdiction  where  Sports  Betting  is  legal.  These  solutions  provide  certified  and  managed  sports  betting 
software  made  available  for  customers  to  operate  retail  and  account-based  interactive  sports  and  pari-
mutuel race wagering in a particular jurisdiction; and
“Turnkey”  managed  service  solutions  combine  the  Company’s  end-to-end  sports  betting  management 
technology  with  a  portfolio  of  value-added  services  including  offer  management,  payments,  fraud 
management,  advisory  functions,  as  well  as  retail  components  such  as  kiosks  and  betting  terminals, 
interactive components such as mobile web and desktop applications, and trading support services, all of 
which support the operations of land-based, digital, and omni-channel sports betting operators.

The  Company  also  manufactures  and  sells  a  range  of  retail  point-of-sale  products  for  use  by  its  sports  betting 
customers in the U.S. which includes a variety of self-service kiosks and over the counter betting solutions.

Sports betting operators who are customers of the Company in the U.S. include: FanDuel (Flutter plc), PointsBet, 
FoxBet  (Stars  Group),  Delaware  North,  Boyd  Gaming  Corporation  and  the  Rhode  Island  Lottery. The  Company’s 
primary competitors in the U.S. sports betting market include Scientific Games and Kambi.

The Company categorizes revenue from sports betting as service revenue from “Systems, software, and other” as 
described in Note 4, Revenue Recognition to the Consolidated Financial Statements. 

Digital
Digital  gaming  enables  game  play  via  the  internet  for  real  money  or  for  fun  (social).  The  Company  designs, 
assembles,  and  distributes  a  full  suite  of  configurable  products,  systems,  content,  and  services,  and  holds  more 
than  30  licenses  that  authorize  the  provision  of  digital  gaming  products  and  services  worldwide,  including  digital 
products  such  as  slot  games,  poker,  bingo,  and  online  casino  table  games  with  features  such  as  single  and 
multiplayer options with branded titles and select third-party content. The Company provides social casino content 
as part of a multi-year strategic partnership with DoubleU Games, and its complete suite of PlayLottery solutions, 
services, and professional expertise allows lotteries to fully engage their players on any digital channel in regulated 
markets.  Existing  lottery  game  portfolios  are  extended  to  the  digital  channel  to  provide  a  spectrum  of  engaging 
content such as e-Instant tickets.

The  Company’s  iGaming  systems  and  digital  platforms  offer  customers  an  integrated  system  that  provides  player 
account  management,  advanced  marketing  and  analytical  capabilities,  and  a  highly  reliable  and  secure  payment 
system. IGT Connect™ integrates third-party player account management systems, third-party game engines, and 
regulatory systems. The Company also offers a remote game server, which is a fast gateway to extensive casino 
and e-Instant content, and digital and social gaming services that enhance player experiences and create marketing 
opportunities around either the Company’s games or third-party games.

The  Company’s  diverse  iGaming  B2B  customer  base  includes  Caesar’s  Entertainment,  FanDuel,  the  Georgia 
Lottery, Loto-Quebec, Ontario Lottery and Gaming, Penn National Gaming and William Hill, among others. Digital 
and  social  gaming  products  and  services  are  provided  through  the  Global  Gaming  segment. The  Company  faces 
competition from operators, such as 888 Holdings and bwin.party, and broad-based traditional B2B providers, such 
as  Playtech  plc  and  Microgaming.  The  Company  also  faces  competition  in  the  digital  space  from  other  machine 
gaming suppliers, such as Scientific Games and GAN. 

The  Company  categorizes  revenue  from  digital  gaming  products  as  product  sales  from  “Gaming  other”,  revenue 
from digital gaming services as service revenue from “Systems, software, and other”, and revenue from PlayLottery 
services as service revenue from “Operating and facilities management contracts” as described in Note 4, Revenue 
Recognition to the Consolidated Financial Statements. 

Annual Report and Accounts 2020                                                                                                                             Page | 17

Commercial Services
The  Company  develops  innovative  technology  to  enable  lotteries  to  offer  commercial  services  over  their  existing 
lottery infrastructure or over standalone networks separate from the lottery. Leveraging its distribution network and 
secure transaction processing experience, the Company offers high-volume processing of commercial transactions 
including: prepaid cellular telephone recharges, bill payments, e-vouchers and retail-based programs, electronic tax 
payments, stamp duty services, prepaid card recharges, and money transfers. These services are primarily offered 
outside  of  North America.  In  Italy,  the  Company’s  commercial  payment  and  eMoney  services  network  comprises 
points-of-sale divided among the primary retailers of lottery products: tobacconists, bars, petrol stations, newspaper 
stands,  and  motorway  restaurants.  The  Company  categorizes  revenue  from  commercial  services  as  service 
revenue  from  “Systems,  software,  and  other”  as  described  in  Note  4,  Revenue  Recognition  to  the  Consolidated 
Financial Statements. 

RESEARCH AND DEVELOPMENT (R&D) 
To  remain  competitive,  the  Company  invests  resources  toward  its  R&D  efforts  to  introduce  new  and  innovative 
games with dynamic features to attract new customers and retain existing customers. The Company’s R&D efforts 
cover multiple creative and engineering disciplines, including creative game content, hardware, electrical, systems, 
and software for lottery, land-based, online social, and digital real-money applications. R&D costs include salaries 
and benefits, stock-based compensation, consultants' fees, facilities-related costs, material costs, depreciation, and 
travel and are expensed as incurred.

The  Company  devotes  substantial  resources  to  R&D  and  incurred  $190.4  million  and  $265.8  million  of  related 
expenses in 2020 and 2019, respectively. 

Annual Report and Accounts 2020                                                                                                                             Page | 18

FINANCIAL PERFORMANCE
Results of Operations
Comparison of the years ended December 31, 2020 and 2019

($ thousands)

Service revenue by segment
Global Lottery

Global Gaming

Total service revenue

Product sales by segment
Global Lottery

Global Gaming

Total product sales

Total revenue

Cost of services

Cost of product sales

Selling, general and administrative

Research and development

Restructuring 

Goodwill impairment

Other operating expense

Other operating income

Total operating expenses

For the year ended

December 31, 2020

December 31, 2019

Change

$

% of
Revenue

$

% of
Revenue

$

%

2,040,971 

598,614 

2,639,585 

121,346 

354,552 

475,898 

 65.5 

 19.2 

 84.7 

 3.9 

 11.4 

 15.3 

2,181,321 

917,895 

3,099,216 

109,884 

821,005 

930,889 

 54.1 

 22.8 

 76.9 

 2.7 

 20.4 

 23.1 

(140,350)

(319,281)

(459,631)

11,462

(466,453)

(454,991)

3,115,483 

 100.0 

4,030,105 

 100.0 

(914,622)

1,629,569 

345,478 

695,594 

190,362 

45,045 

296,000 

4,282 

— 

 52.3 

 11.1 

 22.3 

 6.1 

 1.4 

 9.5 

 0.1 

 — 

1,773,179 

557,670 

838,880 

265,815 

24,855 

57,000 

6,582 

(27,694) 

3,206,330 

 102.9 

3,496,287 

 44.0 

 13.8 

 20.8 

 6.6 

 0.6 

 1.4 

 0.2 

 (0.7) 

 86.8 

(143,610) 

(212,192) 

(143,286) 

(75,453) 

20,190 

239,000 

(2,300) 

27,694 

(289,957) 

 (6.4) 

 (34.8) 

 (14.8) 

 10.4 

 (56.8) 

 (48.9) 

 (22.7) 

 (8.1) 

 (38.0) 

 (17.1) 

 (28.4) 

 81.2 

> 200.0

 (34.9) 

 100.0 

 (8.3) 

Operating (loss) income

(90,847) 

 (2.9) 

533,818 

 13.2 

(624,665) 

 (117.0) 

Interest expense, net

Foreign exchange (loss) gain, net

Other expense

Other income

Total non-operating expenses

(Loss) income from continuing 
operations before provision for 
income taxes
Provision for income taxes

Loss from continuing operations

Income from discontinued operations

Income tax - discontinued operations

Income from discontinued operations, 
net of tax

Net (loss) income

Less: Net income attributable to non-
controlling interests from continuing 
operations

Less: Net (loss) income attributable to 
non-controlling interest from discontinued 
operations

Net loss attributable to IGT PLC

(429,162) 

(309,689) 

(120,491) 

4,775 

 (13.8) 

 (9.9) 

 (3.9) 

 0.2 

(433,057) 

 (10.7) 

3,895 

 0.9 

39,911 

(116,305) 

38,051 

 1.0 

 (2.9) 

 0.9 

(4,186) 

(33,276) 

(349,600) 

> 200.0

(854,567) 

 (27.4) 

(471,400) 

 (11.7) 

(383,167) 

(945,414) 

21,733 

(967,147) 

42,810 

6,726 

36,084 

(931,063) 

 (30.3) 

 0.7 

 (31.0) 

 1.4 

 0.2 

 1.2 

 (29.9) 

62,418 

131,636 

(69,218) 

154,106 

41,847 

112,259 

43,041 

 1.5 

 3.3 

 (1.7) 

 3.8 

 1.0 

 2.8 

 1.1 

(1,007,832) 

(109,903) 

(897,929) 

(111,296) 

(35,121) 

(76,175) 

(974,104) 

 (3.6) 

 (87.5) 

 (81.3) 

> 200.0

 (83.5) 

> 200.0

 (72.2) 

 (83.9) 

 (67.9) 

> 200.0

6,373 

 0.2 

48,233 

 1.2 

(41,860) 

 (86.8) 

(4,760) 

(932,676) 

 (0.2) 

 (29.9) 

4,539 

(9,731) 

 0.1 

 (0.2) 

(9,299) 

(922,945) 

> 200.0

> 200.0

Annual Report and Accounts 2020                                                                                                                             Page | 19

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Revenue

Total revenue for the year ended December 31, 2020 decreased $914.6 million, or 22.7%, to $3,115.5 million from 
$4,030.1 million for the prior corresponding period. Total service revenues were adversely affected by mobility and 
social distancing restrictions imposed by governmental authorities in an effort to mitigate the spread of COVID-19. 
Total  product  sale  declines  were  primarily  caused  by  COVID-19  budgetary  constraints  and  social  distancing 
restrictions. See “Segment Revenues and Key Performance Indicators” section below for further discussion related 
to the principal drivers of these changes.

Operating expenses

Cost of services

Cost of services for the year ended December 31, 2020 decreased $143.6 million, or 8.1%, to $1,629.6 million from 
$1,773.2  million  for  the  prior  corresponding  period.  This  decrease  is  primarily  attributable  to  a  $109.5  million 
decrease  within  our  Global  Gaming  segment  primarily  resulting  from  a  $38.5  million  decrease  in  licensing  and 
royalty  fees  principally  due  to  lower  royalties  on  installed  base  and  poker  units  due  to  inactive  machines.  Global 
Gaming expenses related to payroll, employee benefits and incentive compensation decreased $29.7 million due to 
temporary  salary  reductions,  cancellation  of  the  2020  short-term  incentive  compensation  program  and  employee 
furloughs.  Cost  of  services  for  our  Global  Lottery  segment  decreased  by  $19.3  million  primarily  as  a  result  of  a 
$20.8  million  decrease  in  marketing  and  advertising;  a  $19.8  million  decrease  in  payroll,  employee  benefits  and 
incentive  compensation  due  to  temporary  salary  reductions,  cancellation  of  the  2020  short-term  incentive 
compensation  program,  and  employee  furloughs;  a  $10.3  million  decrease  in  communications,  consumables,  and 
travel; and a $7.1 million decrease in outside services, primarily consultants. These decreases were partially offset 
by a $55.6 million increase in point of sale (“POS”) and partner fees, primarily related to an increase in commercial 
service sales in Italy.

Cost of product sales

Cost of product sales for the year ended December 31, 2020 decreased $212.2 million, or 38.0%, to $345.5 million 
from  $557.7  million  for  the  prior  corresponding  period.  This  decrease  is  primarily  attributable  to  a  $200.2  million 
decrease within our Global Gaming segment primarily resulting from the $466.5 million decrease in product sales. 
Cost  of  product  sales  for  our  Global  Lottery  segment  decreased  $4.8  million  primarily  related  to  product  mix.  In 
addition,  there  was  a  $6.9  million  decrease  in  Corporate  and  Other,  principally  associated  with  a  decrease  in 
amortization of acquired intangible assets. 

Selling, general and administrative

Selling, general and administrative for the year ended December 31, 2020 decreased $143.3 million, or 17.1%, to 
$695.6  million  from  $838.9  million  for  the  prior  corresponding  period.  This  decrease  is  primarily  attributable  to  a 
$68.2  million  decrease  within  our  Global  Gaming  segment.  This  decrease  was  primarily  due  to  a  $59.7  million 
decrease  in  corporate  allocations;  a  $28.3  million  decrease  in  payroll,  employee  benefits,  and  incentive 
compensation  principally  due  to  temporary  salary  deductions,  cancellation  of  the  2020  short-term  incentive 
compensation  program,  and  employee  furloughs;  a  $12.5  million  decrease  in  license  and  royalty  fees;  and  an 
$8.6  million  decrease  in  travel  expenses.  These  decreases  were  partially  offset  by  a  $44.5  million  increase  in 
expected credit losses on long-term customer financing receivables resulting primarily from the impact of COVID-19 
within Latin America and the Caribbean. 

Selling, general and administrative expense for our Global Lottery segment decreased $42.6 million primarily as a 
result  of  a  decrease  of  $19.1  million  in  non-deductible  value-added  tax  (“VAT”)  driven  by  lower  spending  and  the 
implementation of the Italy VAT group from January 1, 2020, a $14.3 million decrease in payroll, employee benefits, 
and  incentive  compensation  principally  due  to  temporary  salary  deductions,  cancellation  of  the  2020  short-term 
incentive  compensation  program,  and  employee  furloughs;  and  an  $8.8  million  reduction  in  corporate  allocations. 
These  decreases  within  our  Global  Lottery  segment  were  partially  offset  by  an  $8.6  million  increase  in  other 
expenses primarily relating to legal settlements. 

Selling, general and administrative expense for Corporate and Other decreased $31.9 million primarily as a result of 
a  $52.1  million  decrease  in  payroll,  employee  benefits,  and  incentive  compensation  principally  due  to  temporary 
salary  reductions,  cancellation  of  the  2020  short-term  incentive  compensation  program,  and  employee  furloughs. 

Annual Report and Accounts 2020                                                                                                                             Page | 20

Corporate and Other expenses also decreased related to an $18.6 million decrease in outside services, principally 
related to external consultants; a $10.6 million reduction in advertising; and a $6.0 million reduction in travel. These 
decreases were partially offset by a $55.8 million reduction of costs allocated to our business segments caused by 
an overall reduction of Corporate and Other costs.

Research and development

Research and development for the year ended December 31, 2020 decreased $75.5 million, or 28.4%, to $190.4 
million  from  $265.8  million  for  the  prior  corresponding  period.  This  decrease  is  primarily  due  to  decreases  of 
$46.3 million and $12.4 million in payroll, employee benefits, and incentive compensation in our Global Gaming and 
Global Lottery segments, respectively. These decreases were the result of temporary salary reductions, cancellation 
of  the  2020  short-term  incentive  compensation  program,  and  employee  furloughs.  Additionally,  there  were 
decreases related to outside services primarily due to a reduction in consulting services provided to the Company 
for the Global Gaming and Global Lottery segments of $9.2 million and $10.4 million, respectively. 

Restructuring

Restructuring for the year ended December 31, 2020 increased $20.2 million, or 81.2%, to $45.0 million from $24.9 
million  for  the  prior  corresponding  period.  This  increase  was  primarily  due  to  management  initiating  restructuring 
plans in 2020 to achieve long-term structural cost savings by simplifying our organizational structure, optimizing our 
global supply chain, and consolidating our global technology organization.

Goodwill impairment

Goodwill impairment for the year ended December 31, 2020 was $296.0 million compared to $57.0 million for the 
prior corresponding period. During the first quarter of 2020, we determined there was an interim goodwill triggering 
event caused by the COVID-19 pandemic. Based principally on management’s financial projections, which included 
the  estimated  impact  of  COVID-19,  we  recorded  $193.0  million  and  $103.0  million  non-cash  impairment  losses 
within  the  former  International  and  North America  Gaming  and  Interactive  cash-generating  units,  respectively,  to 
reduce the carrying amount of these cash-generating units to fair value. For the year ended December 31, 2019, we 
determined there was a goodwill impairment of $57.0 million within the former International cash-generating unit due 
to lower forecasted cash flows along with a higher weighted-average cost of capital. 

Other operating expense 

Other operating expense for the year ended December 31, 2020 decreased $2.3 million, or 34.9%, to $4.3 million 
from $6.6 million for the prior corresponding period. 

Other operating income

There was no other operating income for the year ended December 31, 2020. For the year ended December 31, 
2019, other operating income was $27.7 million which was primarily the result of a non-recurring gain on the sale of 
assets to a distributor.

Interest expense, net

Interest expense, net for the year ended December 31, 2020 decreased $3.9 million, or 0.9%, to $429.2 million from 
$433.1 million for the prior corresponding period. This decrease was primarily due to lower LIBOR interest rates on 
floating  rate  debt  and  a  decrease  in  Senior  Secured  Notes,  principally  due  to  the  following  2020  refinancing 
activities: redemption, upon maturity, of the remaining €387.9 million 4.75% Senior Secured Notes due March 2020; 
partial redemption, in June 2020, of the $1.5 billion 6.25% Senior Secured Notes due February 2022; issuance, in 
June 2020, of the $750.0 million 5.25% Senior Secured Notes due June 2029; and redemption, upon maturity, of 
the remaining $27.3 million 5.50% Senior Secured Notes due June 2020.

Foreign exchange (loss) gain, net

Foreign exchange (loss) gain, net for the year ended December 31, 2020 was $(309.7) million, compared to foreign 
exchange  gain,  net  of  $39.9  million  for  the  prior  corresponding  period.  Foreign  exchange  (loss)  gain,  net  is 
principally related to fluctuations in the euro to U.S. dollar exchange rate on euro-denominated debt.

Annual Report and Accounts 2020                                                                                                                             Page | 21

Other expense 

Other  expense  for  the  year  ended  December  31,  2020  increased  $4.2  million,  or  3.6%,  to  $120.5  million  from 
$116.3 million for the prior corresponding period. 

Other income

Other income for the year ended December 31, 2020 decreased $33.3 million, or 87.5%, to $4.8 million from $38.1 
million  for  the  prior  corresponding  period.  In  2019,  the  Company  recorded  gains  of  $33.9  million  on  the  sale  of 
investments, primarily related to the May 2019 sale of its ownership interest in Yeonama Holdings Co. Limited for a 
$29.1 million pre-tax gain.

Provision for income taxes 

Provision  for  income  taxes  for  the  year  ended  December  31,  2020  decreased  $109.9  million,  or  83.5%,  to  $21.7 
million from $131.6 million for the prior corresponding period. In 2020, the Company’s effective tax rate was higher 
than the U.K. statutory rate of 19.0% primarily due to increases in valuation allowances on deferred tax assets, the 
impact  of  the  international  provisions  of  the  Tax  Act  (BEAT  and  GILTI),  foreign  rate  differences,  non-deductible 
expenses, and a goodwill impairment with no associated tax benefit. In 2019, the Company's effective tax rate was 
higher than the U.K. statutory rate of 19.0% primarily due to the impact of the international provisions of the Tax Act 
(BEAT and GILTI), foreign rate differences, non-deductible expenses and a goodwill impairment with no associated 
tax benefit.  

Income from discontinued operations, net of tax

Income from discontinued operations, net of tax for the year ended December 31, 2020 decreased $76.2 million, or 
67.9%,  from  $112.3  million  for  the  prior  corresponding  period.  Discontinued  operations  reflects  the  operating 
activities of our Italian B2C gaming machine, sports betting, and digital gaming businesses. The decline in income 
was  primarily  due  to  lower  wagers  caused  by  temporary  casino  and  gaming  hall  closures  required  by  the  Italian 
government  to  mitigate  the  spread  of  COVID-19.  Refer  to  Note  3  -  Discontinued  Operations  and  Assets  Held  for 
Sale for further information.

Annual Report and Accounts 2020                                                                                                                             Page | 22

Segment Revenues and Key Performance Indicators

Global Lottery

($ thousands)
Service revenue
Operating and facilities management contracts
Systems, software, and other

Product sales
Lottery products

For the year ended 
December 31,

Change

2020

2019

$

%

  1,742,235 
  298,736 
  2,040,971 

  1,929,121 
  252,200 
  2,181,321 

(186,886) 
46,536 
(140,350) 

  121,346 
  121,346 

  109,884 
  109,884 

11,462 
11,462 

Global Lottery segment revenue

  2,162,317 

  2,291,205 

(128,888) 

 (9.7) 
 18.5 
 (6.4) 

 10.4 
 10.4 

 (5.6) 

(% on a constant-currency basis)

Global same-store sales growth (%)

Instant ticket & draw games

Multi-jurisdiction jackpots

Total

North America & Rest of world same-store sales 
growth (%)

Instant ticket & draw games

Multi-jurisdiction jackpots

Total

Italy same-store sales growth (%)

Instant ticket & draw games

Operating and facilities management contracts

For the year ended 
December 31,

2020

2019

 1.6 %

 (17.0) %

 0.1 %

 4.1 %

 (18.3) %

 1.7 %

 7.3 %

 (17.0) %

 4.7 %

 5.2 %

 (18.3) %

 2.0 %

 (16.1) %

 0.8 %

Service  revenue  from  Operating  and  facilities  management  contracts  decreased  $186.9  million,  or  9.7%,  from 
$1,929.1 million for the prior corresponding period. This decrease was primarily the result of lower same-store sales 
in  Italy  for  draw-based  and  instant  ticket  games  resulting  from  the  impact  of  COVID-19  mobility  restrictions,  and 
lower  incentives  arising  within  our  Lottery  Management  Agreements.  These  decreases  were  partially  offset  by 
increases  in  same-store  sales  primarily  driven  by  customer  demand  in  North  America,  and  favorable  foreign 
currency translation of $15.7 million. 

Systems, software, and other

Service  revenue  from  Systems,  software,  and  other  increased  $46.5  million,  or  18.5%  from  $252.2  million  for  the 
prior corresponding period. This increase was primarily the result of a $52.0 million increase from our commercial 
service offering in Italy due to expanded offerings which more than offset the reduction of revenue caused by the 
sale of the Company’s BillBird subsidiary in the fourth quarter of 2019.

Annual Report and Accounts 2020                                                                                                                             Page | 23

 
 
 
 
 
 
Lottery products

Lottery products revenue increased $11.5 million, or 10.4% from $109.9 million for the prior corresponding period. 
This increase was primarily the result of an increase of $10.4 million in lottery terminal sales primarily related to a 
customer  network  refresh  and  an  increase  in  lottery  software  sales  of  $11.3  million  as  a  result  of  increased 
customer  demand.  These  increases  were  partially  offset  by  a  decrease  in  other  lottery  sales  of  $11.2  million 
primarily due to lower sales of printed instant tickets.

Global Gaming

($ thousands, except yields)
Service revenue
Gaming terminal services

Systems, software, and other

Product sales

Gaming terminals

Gaming other

For the year ended 
December 31,

Change

2020

2019

$

%

297,418 

301,196 

598,614 

205,289 

149,263 

354,552 

567,849 

348,316 

916,165 

581,017 

239,989 

821,006 

(270,431) 

(47,120) 

(317,551) 

(375,728) 

(90,726) 

(466,454) 

(785,746) 

 (47.6) 

 (13.5) 

 (34.7) 

 (64.7) 

 (37.8) 

 (56.8) 

 (45.2) 

Global Gaming segment revenue

953,166 

1,738,912 

Installed base units

Total installed base units

For the year ended 
December 31,

Change

2020

2019

Units / $

%

49,300 

50,834 

(1,534) 

 (3.0) 

Total yields

$18.06

$31.45

$(13.39)

 (42.6) 

Global machine units sold

Total machine units sold

Gaming terminal services

14,662 

42,076 

(27,414) 

 (65.2) 

Service revenue from Gaming terminal services decreased $270.4 million, or 47.6%, to $297.4 million from $567.8 
million  for  the  prior  corresponding  period.  This  decrease  was  principally  driven  by  social  distancing  measures 
implemented  by  government  authorities  to  mitigate  the  spread  of  COVID-19.  These  measures  resulted  in  the 
temporary  closure  of  casinos  and  gaming  halls  and  upon  reopening,  fewer  active  machines  available  for  use  by 
players driving lower wagers and yields.

System, software, and other

Service  revenue  from  Systems,  software,  and  other  decreased  $47.1  million,  or  13.5%,  to  $301.2  million  from 
$348.3  million  for  the  prior  corresponding  period.  The  decline  was  primarily  due  to  a  $67.0  million  decrease  in 
software revenue primarily related to non-recurring multi-year poker site license contracts executed in the prior year, 
and lower recurring poker software license fees due to inactive machines resulting from COVID-19 social distancing 
requirements. Additionally,  there  was  a  $24.6  million  decrease  in  system  revenue  primarily  due  to  lower  demand 
during the COVID-19 pandemic. These decreases were partially offset by an increase of $34.7 million in iGaming. 

Annual Report and Accounts 2020                                                                                                                             Page | 24

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Gaming terminals

Product sales from Gaming terminals decreased $375.7 million, or 64.7%, to $205.3 million from $581.0 million for 
the  prior  corresponding  period. This  decrease  was  primarily  associated  with  fewer  machines  sold  during  the  year 
driven by lower demand due to customer capital constraints resulting from COVID-19.

Gaming other

Product sales from Gaming other decreased $90.7 million, or 37.8%, to $149.3 million from $240.0 million for the 
prior  corresponding  period  primarily  related  to  lower  demand  due  to  customer  capital  constraints  resulting  from 
COVID-19, and multi-year licenses of intellectual property.

Operating results by segment

($ thousands)
Operating (loss) income
Global Lottery
Global Gaming
Corporate and Other

Operating income

For the year ended 
December 31,

Change

2020

2019

$

%

  644,078 
(201,968) 
(532,957) 

699,039 
188,083 
(353,304) 

(90,847) 

  533,818 

(55,337) 
(385,205) 
(144,839) 

(585,381) 

 (7.9) 
> 200.0
 (36.3) 

 (122.5) 

Operating margin - Global Lottery

Operating margin - Global Gaming

 29.8 %

 (21.2) %

 30.5 %

 10.8 %

Global Lottery segment

Segment  operating  margin  decreased  from  30.5%  for  the  year  ended  December  31,  2019  to  29.8%  for  the  year 
ended  December  31,  2020,  primarily  due  to  a  decrease  in  revenues  of  $128.9  million  resulting  from  the  global 
impacts of COVID-19. Despite a 5.6% decline in revenue, operating margins decreased by approximately 70 basis 
points due primarily to management’s cost saving initiatives developed in response to COVID-19, partially offsetting 
the decrease in revenue.

Global Gaming segment

Segment operating margin decreased from 10.8% for the year ended December 31, 2019 to (21.2)% for the year 
ended  December  31,  2020,  primarily  due  to  a  decrease  in  revenues  of  $785.7  million  resulting  from  the  global 
impacts of COVID-19, of which $466.5 million was related to product sales which were impacted at a greater rate 
than service revenue due to capital constraints within the market, thereby contributing a more significant negative 
impact  to  operating  margin.  The  negative  impacts  on  margin  have  been  partially  mitigated  by  management’s 
implementation  of  cost  savings  initiatives  to  decrease  or  eliminate  fixed  and  discretionary  costs  amidst  the  global 
pandemic. 

Liquidity

The  Company’s  business  is  capital  intensive  and  requires  liquidity  to  meet  its  obligations  and  fund  growth. 
Historically,  the  Company’s  primary  sources  of  liquidity  have  been  cash  flows  from  operations  and,  to  a  lesser 
extent,  cash  proceeds  from  financing  activities,  including  amounts  available  under  the  Revolving  Credit  Facilities 
due July 2024. In addition to general working capital and operational needs, the Company’s liquidity requirements 
arise primarily from its need to meet debt service requirements and to fund capital expenditures and upfront license 
fee payments. The Company also requires liquidity to fund any acquisitions and associated costs. The Company’s 
cash  flows  generated  from  operating  activities  together  with  cash  flows  generated  from  financing  activities  have 
historically  been  sufficient  to  meet  the  Company's  liquidity  requirements;  however,  the  Company  implemented 
robust business continuity plans with cost reduction and capital spending avoidance initiatives in anticipation of the 
impact on liquidity arising from COVID-19.

Annual Report and Accounts 2020                                                                                                                             Page | 25

  
 
 
 
 
 
 
 
 
 
 
 
The Company believes its ability to generate cash from operations to reinvest in its business, primarily due to the 
long-term  nature  of  its  contracts,  is  one  of  its  fundamental  financial  strengths.  Combined  with  funds  currently 
available  and  committed  borrowing  capacity,  the  Company  expects  to  have  sufficient  liquidity  to  meet  its  financial 
obligations and working capital requirements in the ordinary course of business for at least the next 12 months from 
the date of issuance of these consolidated financial statements.

The  cash  management,  funding  of  operations,  and  investment  of  excess  liquidity  are  centrally  coordinated  by  a 
dedicated treasury team with the objective of ensuring effective and efficient management of funds.

At December 31, 2020 and 2019, Company’s total available liquidity was as follows: 

($ thousands)
Revolving Credit Facilities due July 2024
Cash and cash equivalents

Total Liquidity

December 31,

2020

2019

1,816,938 
907,015 
2,723,953 

1,752,125 
654,628 
2,406,753 

The Revolving Credit Facilities due July 2024 are subject to customary covenants (including maintaining a minimum 
ratio of EBITDA to net interest costs and a maximum ratio of total net debt to EBITDA) and events of default, none 
of which are expected to impact the Company’s liquidity or capital resources. During the COVID-19 pandemic, most 
casinos and gaming halls throughout the globe closed in the first half of 2020, and some casinos and gaming halls 
have  yet  to  reopen.  The  closure  of  casinos  and  gaming  halls  has  significantly  disrupted  the  Company’s  ability  to 
generate  revenues.  In  order  to  remain  in  compliance  with  the  Company’s  debt  covenants  and  meet  its  payment 
obligations,  the  Company  entered  into  amendments  to  the  Revolving  Credit  Facilities  due  July  2024  (the 
“Amendments”)  to  provide  temporary  relief  from  its  financial  covenants.  The  Amendments,  among  other  things, 
provide a waiver for the Company’s obligation to maintain a minimum ratio of EBITDA to net interest costs and a 
maximum ratio of total net debt to EBITDA from the fiscal quarter ending June 30, 2020 through the fiscal quarter 
ending June 30, 2021. During the period beginning on the date of the Amendments and ending on August 31, 2021, 
the Company will be subject to a minimum liquidity covenant that requires the Company to maintain liquidity of at 
least $500 million. 

The  Company  completed  multiple  debt  transactions  in  2020  and  2019.  Refer  to  the  “Notes  to  the  Consolidated 
Financial  Statements—17.  Debt”  included  in  “Item  18.  Financial  Statements”  for  further  discussion  of  these 
transactions as well as information regarding the Company’s other debt obligations, including the maturity profile of 
borrowings and committed borrowing facilities, and further details regarding the Amendments.

At December 31, 2020 and 2019, approximately 23% and 24% of the Company’s net debt portfolio was exposed to 
interest rate fluctuations, respectively. The Company’s exposure to floating rates of interest primarily relates to the 
Euro Term Loan Facility due January 2023 and Revolving Credit Facilities due July 2024. At December 31, 2020, 
the  Company  held  $425.0  million  (notional  amount)  in  interest  rate  swaps  that  were  no  longer  designated  as 
hedging relationships and the fair value of the swaps is recognized in interest expense with no corresponding offset 
to  debt.  At  December  31,  2019,  the  Company  held  $625.0  million  (notional  amount)  in  interest  rate  swaps  that 
effectively convert $625.0 million of the 6.25% Notes from fixed interest rate debt to variable rate debt. 

Cash Flow Summary

The following table summarizes the statements of cash flows from continuing operations. A complete statement of 
cash flows is provided in the Consolidated Financial Statements included herein. 

($ thousands)
Net cash provided by operating activities from 
continuing operations
Net cash used in investing activities from continuing 
operations
Net cash used in financing activities
Net cash flows of continuing operations

For the year ended December 31,

Change

2020

2019

$

%

667,947 

978,343 

(310,396) 

 (31.7) 

(227,834)   
(485,687)   
(45,574)   

(242,204)   
(425,274)   
310,865 

14,370 
(60,413) 

 (5.9) 
 14.2 

Annual Report and Accounts 2020                                                                                                                             Page | 26

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Analysis of Cash Flows 

Net Cash Provided by Operating Activities from Continuing Operations

During  the  year  ended  December  31,  2020,  the  Company  generated  $667.9  million  of  net  cash  provided  by 
operating  activities  of  continuing  operations,  a  decrease  of  $310.4  million  compared  to  the  year  ended 
December 31, 2019. The decrease was principally attributed to a decline in operating income of $585.4 million.

Non-cash  adjustments  to  net  loss  for  the  year  ended  December  31,  2020  were  $1.48  billion,  compared  to 
$951.3 million for the prior corresponding period. The principal drivers of the increase in non-cash adjustments were 
a $347.2 million increase in unfavorable foreign exchange losses, and a $296.0 million goodwill impairment charge 
incurred during the year, compared to a $57.0 million goodwill impairment charge incurred in the prior corresponding 
period.

Changes in operating assets and liabilities for the year ended December 31, 2020 increased to $157.6 million, from 
$96.2 million in the prior corresponding period. 

Net Cash Used in Investing Activities from Continuing Operations 

During the year ended December 31, 2020, the Company used $227.8 million of net cash for investing activities, a 
decrease  of  $14.4  million  compared  to  the  year  ended  December  31,  2019.  The  decrease  in  net  cash  used  in 
investing  activities  was  principally  attributed  to  a  reduction  of  capital  expenditures  of  $122.6  million,  primarily 
attributable to overall economic slowdown from COVID-19. 

Proceeds  from  the  sale  of  assets  for  the  year  ended  December  31,  2020  were  $9.3  million,  compared  to  $123.9 
million from the prior corresponding period. During the prior year, the Company sold its investment in Yeonama, had 
sales of used, non-premium equipment, which were previously included within Systems & Equipment as part of a 
strategic agreement with a distributor in Oklahoma, and sold its BillBird subsidiary. 

Net Cash Used in Financing Activities 

During the year ended December 31, 2020, the Company used $485.7 million of net cash for financing activities, an 
increase of $60.4 million compared to the year ended December 31, 2019. 

During  2020,  cash  flows  used  in  financing  activities  primarily  included  proceeds  from  long-term  debt  of  $750.0 
million,  principal  payments  on  long-term  debt  of  $988.4  million,  dividends  paid  to  shareholders  of  $40.9  million, 
dividends paid to non-controlling interests of $136.4 million, and returned $32.3 million of capital to non-controlling 
shareholders. 

During  2019,  cash  flows  used  in  financing  activities  primarily  included  proceeds  from  long-term  debt  of 
$1,397.0  million,  principal  payments  on  long-term  debt  of  $1,264.6  million,  dividends  paid  to  shareholders  of 
$163.5 million, dividends paid to non-controlling interests of $134.9 million, and returned $98.8 million of capital to 
non-controlling shareholders. 

Non-financial measures 

Non-financial measures have a useful role alongside financial measures to inform decision making and to evaluate 
the Company's performance. Refer to the Strategic Report and the Directors' Report for further information on non-
financial measures.  

Annual Report and Accounts 2020                                                                                                                             Page | 27

 
MARKET TRENDS
In  general,  the  Company’s  business  is  not  materially 
affected by seasonal variation. In the lottery business, 
lottery  consumption  may  decrease  over  the  summer 
months  due  to  the  tendency  of  consumers  to  be  on 
vacation  during  that  time.  Seasonal  gaming  trends 
generally  show  higher  play  levels  in  the  spring  and 
summer months and lower levels in the fall and winter 
months.  Gaming  product  sales  may  be  uneven 
throughout  the  year,  and  can  be  affected  by  factors 
including the timing of large transactions, new casino 
openings and trade shows. 

In  any  event,  the  Company’s  worldwide  operations 
can  be  affected  by  industrial,  economic,  and  political 
factors  on  both  a  regional  and  global  level.  The 
following are the principal factors which have affected 
the  Company’s  results  of  operations  and  financial 
condition  and/or  which  may  affect 
results  of 
operations and financial condition for future periods. 

COVID-19 

to  combat 

limitations  on 

In  January  2020,  an  outbreak  of  a  new  strain  of 
identified  and  has 
coronavirus,  COVID-19,  was 
spread around the world, including in the Company’s 
core  markets  of  the  United  States  and  Italy.  The 
World  Health  Organization  declared  the  outbreak  to 
be a pandemic on March 11, 2020. The global spread 
of COVID-19 has been, and continues to be, complex 
rapidly  evolving,  with  governments,  public 
and 
imposing  or 
institutions  and  other  organizations 
recommending,  and  businesses  and 
individuals 
implementing,  restrictions  on  various  activities  or 
other  actions 
its  spread,  such  as 
restrictions and bans on travel or transportation, stay-
at-home  directives, 
the  size  of 
gatherings, closures of work facilities, schools, public 
buildings  and  businesses,  cancellation  of  events, 
including  sporting  events,  concerts,  conferences  and 
meetings,  and  quarantines  and  lock-downs.  The 
the 
its  consequences, 
pandemic  and 
closure  of  almost  all  casinos  and  gaming  halls 
globally  in  the  second  quarter  of  2020,  dramatically 
reduced  demand  for  gaming  products  and  services, 
which has had a negative impact on all aspects of the 
Company’s  business.  While  many  casinos  and 
gaming  halls  have  since  reopened,  some  remain 
closed.  The  Company  continues  to  take  all  prudent 
measures  to  protect  the  health  and  safety  of  our 
employees,  such  as  practicing  social  distancing, 
performing  deep  cleaning 
facilities,  and 
enabling  our  employees  to  work  from  home  where 
possible. 

including 

in  our 

to 

the 

timing  of 

players,  resulting  in  a  lower  level  of  lottery  ticket 
purchases.  During  the  first  and  second  quarter,  our 
Global  Lottery  segment  was  significantly  impacted 
due 
the  government-imposed 
quarantines  and  lockdowns  to  mitigate  the  spread  of 
the virus. The scope and duration of these measures 
varied  greatly  by  jurisdiction.  The  most  significant 
impact  on  our  results  arose  from  measures  imposed 
by 
the 
suspension  of  all  lottery  games  under  the  Lotto 
license starting in April 2020 with a phased reopening 
strategy starting in early May. During the third quarter 
and  fourth  quarters  of  2020  we  saw  an  8.7%  and  a 
7.9%  increase  in  same-store  sales,  respectively,  in 
particular  with  the  lotteries  in  North  America  and 
recovery within our Italian lottery businesses.

Italian  government  which 

included 

the 

revenue  and  cash 

Our  Global  Gaming  segment  was  significantly 
impacted  due  to  the  widespread  temporary  closures 
of  a  substantial  number  of  gaming  establishments 
coupled  with  the  global  economic  uncertainty.  Our 
service 
flows  have  been 
significantly affected, as they are largely driven by the 
level  of  gaming  activity  and  players’  disposable 
incomes. As  the  level  of  play  declined  due  to  casino 
closures  or  quarantines, 
there  was  a  directly 
in  our  gaming  businesses. 
correlated  decline 
Additionally, our product sales largely depend on our 
customers’  liquidity  and  operating  results,  which  has 
begun  to  impact  the  replacement  cycle  and  demand 
for products and opportunities from new or expanded 
markets.  Further,  we  granted  customer  concessions 
for  the  portion  of  the  time  for  which  such  customers’ 
operations were impacted by closures or quarantines.

The  temporary  closure  of  gaming  establishments, 
disruptions  to  lottery  operations,  travel  restrictions, 
cancellation  of  sporting  events,  expected 
lower 
disposable  incomes  of  consumers,  and  adverse 
impact on our casino and gaming customers’ liquidity 
and 
the  COVID-19 
pandemic,  had,  and  continues  to  have,  an  adverse 
effect  on  our  results  of  operations,  cash  flows,  and 
financial condition.

financial  results  caused  by 

Product Sales

Product  sales  fluctuate  from  year  to  year  due  to  the 
mix,  volume,  and  timing  of  the  transactions.  Product 
sales amounted to $475.9 million and $930.9 million, 
or approximately 15.3% and 23.1% of total revenues, 
for  the  years  ended  December  31,  2020  and  2019, 
respectively. 

Our  Global  Lottery  segment  was  affected  as  certain 
lottery  retail  establishments  were  temporarily  closed 
and others experienced the general slowdown due to 
lower  foot  traffic  and  reduced  spending  by  end 

Annual Report and Accounts 2020                                                                                                                             Page | 28

the functional currency of that subsidiary. In preparing 
consolidated 
financial  statements,  assets  and 
liabilities  measured  in  the  functional  currency  of  the 
subsidiaries are translated into U.S. dollars using the 
exchange  rate  prevailing  at  the  balance  sheet  date, 
while  income  and  expenses  are  translated  using  the 
average  exchange  rates  for  the  period  covered. 
Accordingly,  fluctuations  in  the  exchange  rate  of  the 
functional  currencies  of  the  Company’s  subsidiaries 
against the U.S. dollar impacts the Company’s results 
of  operations.  The  Company  is  particularly  exposed 
to  movements  in  the  euro/U.S.  dollar  exchange  rate. 
Although the fluctuations in exchange rates have had 
a significant impact on the Company’s revenues, net 
income, and net debt, the impact on operating income 
and  cash  flows  is  less  significant  as  revenues  are 
typically  matched  to  costs  denominated  in  the  same 
currency. 

legal  developments,  and 

The U.S. Interstate Wire Act of 1961 ("Wire Act") 
The  Company’s  management  is  evaluating  the  Wire 
Act  and  related 
their 
implications  to  the  Company,  its  customers,  and  the 
industries in which the Company operates. If the Wire 
Act  is  broadly  interpreted  and  enforced  to  prohibit 
activities in which the Company and its customers are 
engaged, 
to 
investigations,  criminal  and  civil  penalties,  sanctions 
and/or other remedial measures and/or the Company 
may  be  required  to  substantially  change  the  way  it 
conducts  its  business,  any  of  which  could  have  a 
material  adverse  effect  on  the  Company’s  results  of 
or 
operations, 
prospects.

the  Company  could  be  subject 

condition, 

business, 

financial 

Jackpots and Late Numbers 

The Company believes that the performance of lottery 
products  is  influenced  by  the  size  of  available 
jackpots  in  jurisdictions  that  offer  such  jackpots.  In 
general,  when  jackpots  increase,  sales  of  lottery 
tickets  also  increase,  further  increasing  the  jackpot. 
The  Company  also  believes  that  consumers  in  Italy 
monitor  “late  numbers”  (numbers  that  have  not  been 
drawn for more than 100 draws) and when there is a 
good  pipeline  of  late  numbers,  wagers  in  Italy 
increase.  Under  both  circumstances,  the  Company’s 
service revenues are positively impacted.

Non-Cash Goodwill Impairments 

in 

the 

In 2019, the Company determined that there was an 
International  cash-
former 
impairment 
generating  unit’s  goodwill  due  to  the  results  being 
lower  than  forecasted  along  with  higher  weighted 
average cost of capital. In 2019, a $57.0 million non-
cash  goodwill  impairment  loss  with  no  income  tax 
benefit  was  recorded  to  reduce  the  carrying  amount 
of the former International cash-generating unit to fair 
value.  During  the  first  quarter  of  2020,  the  Company 
determined that the expected impact of COVID-19 to 
the Company’s future operations indicated that it was 
more likely than not that an impairment loss had been 
incurred  within  certain  cash-generating  units.  As  a 
result  of  changes  to  the  discount  rates  and  changes 
to  management’s  forecasted  results  for  the  former 
International  and  North  America  Gaming  and 
Interactive  cash-generating  units, 
the  Company 
recorded  non-cash  goodwill  impairments  of  $193.0 
million and $103.0 million, respectively. As a result of 
the change in cash-generating units on July 1, 2020, 
and as discussed in Note 22, Segment Information to 
the  Consolidated  Financial  Statements,  we  allocated 
goodwill  to  our  new  cash-generating  units  using  a 
relative fair value approach. The goodwill allocated to 
the  Global  Lottery  and  Global  Gaming  cash-
generating  units  was  $3,071.6  million  and  $2,168.7 
million,  respectively.  As  of  December  31,  2020,  the 
excess of recoverable value over carrying value in the 
Global  Lottery  and  Global  Gaming  cash-generating 
units was 63.4% and 10.8%, respectively.

Effects of Foreign Exchange Rates 

The  Company  is  affected  by  fluctuations  in  foreign 
exchange  rates  (i)  through  translation  of  foreign 
currency  financial  statements  into  U.S.  dollars  for 
consolidation,  which  is  referred  to  as  the  translation 
impact, and (ii) through transactions by subsidiaries in 
currencies other than their own functional currencies, 
which  is  referred  to  as  the  transaction  impact. 
Translation  impacts  arise  in  the  preparation  of  the 
consolidated  financial  statements;  in  particular,  the 
consolidated  financial  statements  are  prepared  in 
U.S. dollars while the financial statements of each of 
the Company’s subsidiaries are generally prepared in 

Annual Report and Accounts 2020                                                                                                                             Page | 29

SECTION 172 STATEMENT
The  Directors  are  accountable  to  shareholders  and,  in  accordance  with  section  172  of  the  Companies Act  2006, 
must act in a way that is likely to promote the success of the Company for the benefit of its members as a whole. In 
doing so, the Directors must have regard, amongst other matters, to (a) the likely consequences of any decision in 
the  long-term;  (b)  the  interests  of  the  Company’s  employees;  (c)  the  need  to  foster  the  Company’s  business 
relationships with suppliers, customers and others; (d) the desirability of the Company maintaining a reputation for 
high standards of business conduct; and (e) the need to act fairly as between members of the Company, consistent 
with the Company’s core and sustainable business objectives.  

The Board has broad responsibilities to establish the Company’s structure, strategy, and risk profile. To this end, the 
Board  holds  an  annual  strategy  session  with  management  present  to  review  and  discuss  the  market  trends  and 
IGT’s strategic initiatives (including assumptions, projections and conclusions) which takes into account the longer-
term value creation and business growth of the Company whilst honoring commitments to stakeholders. 

The  Board  is  supported  by  an  Audit  Committee,  a  Nominating  and  Corporate  Governance  Committee  and  a 
Compensation  Committee,  with  a  clear  framework  of  matters  delegated  to  each  committee.  Material  business 
decisions are reserved for the Board and certain strategic and financial thresholds have been determined to identify 
matters  requiring  Board  consideration  and  approval.  Specifically,  the  Nominating  and  Corporate  Governance 
Committee  reviews  and  approves  the  Company's  annual  Sustainability  Report  demonstrating  to  both  internal  and 
external  stakeholders  the  organization’s  commitment  to  sustainable  development.  The Audit  Committee  receives 
periodic reports and updates on the organization's systems and controls as well as risks and exposures, whilst the 
Compensation  Committee  receives  reports  and  updates  on  employee-related  activities.  The  Company's  investor 
outreach program is reported to the Board directly. 

The  day-to-day  management  of  the  business  has  been  delegated  to  the  Chief  Executive  Officer,  and  senior 
management  have  also  been  delegated  authority  to  make  decisions  within  specified  parameters  which  the 
Nominating  and  Corporate  Governance  Committee  reviews  annually.  The  Board  and  its  committees  receive  from 
management information, reports and proposals for Board approval relating to operations across IGT, including the 
interests  and  views  of  key  stakeholders  for  consideration  and  discussion  to  help  the  Board  in  making  specific 
decisions and in providing ongoing oversight at group level.  

Key decisions 
For each matter which comes before the Board and its committees, the likely consequences of any decision in the 
long-term  were  taken  into  consideration,  including  the  stakeholders  who  may  be  affected,  their  interests  and  any 
potential impact as part of the decision making process. In 2020, in addition to the five scheduled meetings (six for 
the Audit Committee), the Board and its committees held several additional meetings to consider the fast-changing 
environment, including to address the impact arising from the COVID-19 pandemic. 

COVID-19 
The COVID-19 pandemic brought significant impact on businesses and the economy worldwide. Responding to the 
crisis, a cross-functional crisis management team led by senior management was established to drive, coordinate 
and  oversee  various  workstreams,  identify  actions  and  evaluate  potential  impacts,  and  report  to  the  Audit 
Committee  and  the  Board  of  various  activities  and  outcome. The  Board  considered  IGT’s  employees,  customers, 
and  communities,  whose  safety  and  well-being  remained  IGT’s  highest  priority  during  the  challenging  time.  The 
Board  also  approved  the  implementation  of  a  host  of  measures  to  contain  the  impact  of  the  outbreak  including 
taking steps to stabilize the supply chain and build contingency operational plans for all geographies and all aspects 
of the business to ensure business continuity. Cost saving initiatives were also implemented, including cancelling or 
delaying  non-essential  capital  expenditures  and  temporary  company-wide  salary  reductions  (including  incentive 
compensation), furloughs and hiring freezes. In May 2020, the Board also approved amendments to IGT’s revolving 
credit  facilities  agreement  and  term  loan  facility  agreement  to  provide  IGT  flexibility  to  navigate  the  near-term 
uncertainty  caused  by  the  pandemic. The  amendments  modify  the  agreements  by,  amongst  other  things,  waiving 
the  covenants  requiring  IGT  to  maintain  a  maximum  ratio  of  total  net  debt  to  EBITDA  and  a  minimum  ratio  of 
EBITDA to net interest costs from the fiscal quarter ending June 30, 2020 through the fiscal quarter ending June 30, 
2021, and prohibiting dividends and share repurchases through June 30, 2021 and permitting dividends and share 
repurchases  thereafter  if  the  ratio  of  total  net  debt  to  EBITDA  is  below  specified  thresholds,  which  evidence  the 
Board’s efforts in balancing the needs of different classes of stakeholders. 

Annual Report and Accounts 2020                                                                                                                             Page | 30

Board and committee membership 
In light of Paget Alves’ decision to stand down from his position as a director of the Company at the conclusion of 
the  2020  annual  general  meeting  (and  consequently  his  retirement  as  a  member  of  each  of  the Audit  Committee 
and the Compensation Committee) and the desire to reinstate the 11-member Board composition, the Board with 
support from the Nominating and Corporate Governance Committee, considered the composition of, and evaluated 
the new appointments to be made to, the Board and each Board committee to ensure their effective functioning in 
supporting the Board in its decision making process, providing entrepreneurial leadership and meeting objectives of 
the  Company  with  a  view  to  enhancing  shareholder  value  over  the  long-term.  This  led  to  the  appointments  of 
Beatrice Bassey and Max Chiara to the Board on March 20, 2020 and April 14, 2020, respectively, Alberto Dessy to 
the  Audit  Committee  (having  stepped  down  from  the  Nominating  and  Corporate  Governance  Committee, 
considering  his  other  membership  of  the  Compensation  Committee),  Samantha  Ravich  to  the  Compensation 
Committee, and Beatrice Bassey to the Nominating and Corporate Governance Committee each effective from the 
Company's 2020 annual general meeting. 

Global Supply Chain Optimization and Technology Organization Consolidation
During  the  first  quarter  of  2020,  IGT  initiated  a  restructuring  plan  to  optimize  its  global  supply  chain  and  footprint 
resulting  in  a  significant  reduction  to  its  primary  manufacturing  operations.  IGT  will  utilize  contract  manufacturers 
that  are  worldwide  experts  in  manufacturing  and  which  excel  at  sourcing  and  assembly  activities,  and  intends  to 
utilize  these  third-party  contract  manufacturers  to  reduce  costs  and  achieve  efficiencies  in  fulfilling  future  demand 
for our products. During the second quarter of 2020, the Company also initiated a restructuring plan to realign and 
consolidate operations, reduce costs, and improve operational efficiencies within its Technology group. The goal of 
the restructuring exercises is to increase value for all stakeholders in the long-term. The Company also launched its 
OPtiMa business efficiency program with an aim to achieve targeted savings in 2021. 

Financing 
In June 2020, the Board approved the issue of up to $750 million new senior secured notes and the use of a portion 
of the net proceeds to tender for up to $500 million existing senior secured notes due in 2022. A key driver of the 
decision  was  to  extend  the  average  life  of  the  Company’s  debt  instruments  and  reduce  the  average  cost  of 
borrowing going forward. The decision helped strengthen the outlook for IGT’s liquidity position whilst management 
explored other sources of liquidity including government loan programs made available during the pandemic, and 
enabled  IGT  to  support  and  preserve  its  operations,  protect  the  long-term  value  of  the  business  and  further 
strengthen  the  Company’s  financial  resilience.  In  making  decisions,  the  Board  considered  investor  expectations, 
business needs of the Company, and the flexibility offered by the new issue and tender offer.

New organization
The  Company  announced  a  new  organizational  structure  in  July  2020  which  focused  primarily  on  two  business 
segments  -  Global  Lottery  and  Global  Gaming  -  thus  streamlining  IGT’s  business  and  leadership  under  the  new 
structure. The new structure is designed, amongst other things, to provide greater responsiveness to customers and 
players,  increase  IGT's  effectiveness  and  competitiveness  in  providing  products  and  solutions  that  address  the 
opportunities  of  each  market  segment,  reduce  complexity  and  increase  organizational  efficiency  to  support  IGT's 
intrinsic  value.  The  new  organization  is  also  aimed  at  easing  analysts’  and  investors’  comprehension  of  IGT’s 
business model and making IGT more comparable to peers. Potential organizational cultural differences as well as 
customer and other stakeholder relationships were considered in the planning for these changes which began well 
before the outbreak of COVID-19. 

Disposal of Italian B2C gaming business 
In  December  2020,  the  Board  approved  the  sale  of  IGT's  interests  in  Lottomatica  Videolot  Rete  S.p.A.  and 
Lottomatica Scommesse S.r.l., the members of the IGT group which conduct its Italian B2C gaming machine, sports 
betting, and digital gaming businesses, to Gamenet Group S.p.A., subject to customary closing conditions including 
regulatory  approvals.  This  action  stemmed  from  IGT's  decision  to  monetize  its  leadership  positions  in  the  Italian 
B2C gaming machine, sports betting, and digital spaces at an attractive multiple to comparable Italian transactions, 
providing IGT with enhanced financial flexibility. The Board believes the disposal would allow IGT to rebalance its  
business and geographic mix and further allow its Global Gaming segment to focus on core competency as a B2B 
service provider. 

Annual Report and Accounts 2020                                                                                                                             Page | 31

Our stakeholders 
The processes and activities in respect of the Company’s key stakeholders as described below and in this Strategic 
Report demonstrate how the Directors have addressed their responsibility under section 172 of the Companies Act 
2006. 

REGULATORS 

IGT’s  activities  are  subject  to  extensive  and  complex  governmental  and  regulatory  requirements,  which  are 
constantly  evolving  and  may  vary  from  jurisdiction  to  jurisdiction.  Regulators  rely  on  IGT’s  capabilities  and 
experience in preventing and reacting to illegal and problem gambling.

Approach, engagement and initiatives

•

IGT continues to build on its well-established local presence and relationships with regulators in the countries where 
it operates around the world. IGT’s top managers regularly attend meetings with public authorities and institutions at 
local and global levels to actively provide updates and share knowledge and expertise. During 2020:
•

Four  regular  and  two  special  meetings  of  the  Global  Compliance  Governance  Committee  (established  in 
accordance  with  the  Twelfth  Revised  Order  of  Registration  issued  by  the  Nevada  Gaming  Commission  and 
Nevada Gaming Control Board, item 12, requirement to maintain a “gaming compliance program plan”), were 
held; 
Four  regular  meetings  of  the  Government  Affairs  Committee,  established  by  IGT  to  oversee,  amongst  other 
things, its government relation matters, were held; 
IGT  cooperated  with  14  regulatory  authority  investigations  for  the  purposes  of  renewing  its  global  regulatory 
licensing portfolio; 39 personal interviews and one corporate visit were conducted; 
IGT  continued  its  efforts  to  work  with  gaming  authorities  and  industry  groups  to  expand  IGT’s  responsible 
gambling product offerings that go above and beyond jurisdictional regulations; and 
The Enterprise Risk Management team conducted a detailed assessment of IGT’s Compliance and Governance 
Program  and  subsequently  suggested  a  series  of  continual  improvement  opportunities  e.g.  automation,  to 
ensure best-in-class.
Information on stakeholders

•

•

•

•

•

•

•

The Audit Committee receives quarterly updates on all cases of regulatory violations, citations and fines, as well 
as general regulatory compliance updates, which are reported by the Audit Committee chair to the Board.
The Audit Committee receives quarterly risk management updates, which are reported by the Audit Committee 
chair to the Board, so that Directors are aware of risks, potential impact and mitigating actions. 
The  Audit  Committee  receives  an  annual  report  on  activities  of  the  IGT  Global  Compliance  Governance 
Committee (which in turn, receives reports on activities of the IGT Government Affairs Committee, including on 
new and amended government relations agreements and quarterly financial contributions made by IGT), with a 
year end presentation provided by the committee’s chair. 
Each Board committee also receives general regulatory and market practice updates, so that the Directors are 
kept informed of regulatory and market developments and can respond and take action accordingly.

EMPLOYEES 
It is IGT's people who will enable us to continue to meet the business challenges posed in today’s gaming market. 
IGT’s overall goal is to increase the presence of underrepresented groups at all levels and create a more inclusive 
organizational culture. 

Approach, engagement and initiatives

IGT is committed to creating an engaging employee experience. During 2020: 
•

Several Company-wide meetings to provide employees with important information and field employee questions 
were held; 
Directors took part in internal initiatives such as meeting with members of a Diversity and Inclusion Group and 
participating in an International Women’s Day video distributed to employees throughout the Company; 
IGT  conducted  its  biennial  employee  engagement  survey,  also  referred  to  as  MyVoice@IGT. As  of  2020,  IGT 
has a response rate of 77% and an engagement index of 79% favorable, which has continued to increase over 
time; 
IGT launched its exit survey globally in January, capturing the reasons for employees who voluntarily decide to 
leave,  as  well  as  information  about  the  quality  of  the  organization,  in  order  to  assess  and  improve  the  work 
environment, culture, processes and systems, and management and development;  
IGT launched many trainings for employees for ongoing growth and development, dedicated to various aspects 
including to develop core management capabilities, to improve communication and cross-cultural awareness, to 

•

•

•

•

Annual Report and Accounts 2020                                                                                                                             Page | 32

provide  employees  with  insights  into  bias  and  strategies  to  mitigate  bias  in  the  workplace,  to  support  our 
employees  in  educating  children  at  home  and  as  they  make  the  transition  to  remote  work  as  a  result  of  the 
global  pandemic,  to  support  employees  during  a  significant  organizational  change,  and  as  required  by  all 
regular, active employees covering topics consistent with our Code of Conduct policy and expectations; and 
There  were  ongoing  development  of  employee  diversity  and  inclusion  groups,  and  employee  networks 
structured around underrepresented dimensions of diversity.

•

Information on stakeholders

•

•

•

•

The  Nominating  and  Corporate  Governance  Committee  receives  annual  updates  on  how  IGT  is  ensuring  fair 
labor  and  favorable  working  conditions  and  the  respect  of  health  and  safety  standards,  and  on  IGT’s  Global 
Strategic Plan for Diversity and Inclusion to create a more inclusive organizational culture.
The  Compensation  Committee  reviews  management  recommendations  and  advises  management  on  broad 
compensation policies.
The  Compensation  Committee  receives  updates  from  its  People  and  Transformation  department  on  talent 
management processes to ensure IGT attracts and retains talent, particularly to meet market expectations for 
senior  management  remuneration  packages.  Following  the  expansion  of  the  committee's  mission  to  human 
capital  management,  the  Compensation  Committee  will  also  receive  reports  on  human  capital  matters  going 
forward.
The Audit Committee reviews any cases of whistleblowing.

COMMUNITY AND ENVIRONMENT 
IGT  recognizes  the  importance  of  contributing  to  communities  and  reducing  any  damaging  effects  on  the 
environment from business processes. 

Approach, engagement and initiatives

IGT is committed to community involvement and supporting programs that enrich and strengthen the communities 
where IGT operates. During 2020:  
•

IGT  Community Ambassadors  refocused  community  efforts  dedicated  to  virtual  volunteering  and  contact-less 
efforts;
IGT  also  prioritized  giving  to  basic  needs  organizations  and  causes.  This  effort  aligns  with  IGT’s  adopted 
Sustainability Development Goals; 
Increased  efforts  were  made  to  encourage  employees  to  engage  with  non-profit  organizations  independently 
when possible;  
The Virtual Volunteering Event which included events in areas across the globe was held in October. During this 
event, three lunch and learns were held to update IGT employees on the impact COVID-19 made on local food 
banks; and 
IGT also continued with the After School Advantage Program while adjusting its processes to ensure everyone’s 
health and safety.

•

•

•

•

See  CORPORATE  SOCIAL  RESPONSIBILITY  -  COMMUNITY  AND  RESPONSIBLE  GAMING  of  this  Strategic 
Report, for community activities carried out by the Company.

IGT is committed to achieving environmental sustainability in its operations and strives for continuous improvement 
in its environmental management systems and reduction of its environmental impact. During 2020, IGT’s facilities 
located worldwide have carried out several activities, mainly focused on replacement of old lighting systems and on 
energy  efficiency  of  heating,  ventilation  and  air  conditioning  systems.  See  CORPORATE  SOCIAL 
RESPONSIBILITY - ENVIRONMENT of this Strategic Report, for the Company’s environmental activities. 

Information on stakeholders

•

•

•

The Nominating and Corporate Governance Committee reviews management’s Corporate Social Responsibility 
program  which  gives  due  consideration  to  environmental  and  social  matters  that  could  impact  IGT,  the 
environment  or  the  communities  in  which  IGT  operates,  and  receives  updates  on  initiatives  and  programs 
carried out by Corporate Social Responsibility.
The Nominating and Corporate Governance Committee receives IGT’s annual Sustainability Report to ensure it 
is consistent with IGT’s business strategy and core values.
The Directors review the findings on greenhouse gas emissions and global energy produced by IGT activities as 
reported in the U.K. annual report and accounts and the annual Sustainability Report.

Annual Report and Accounts 2020                                                                                                                             Page | 33

SHAREHOLDERS

Our  retail  and  institutional  shareholders  are  the  owners  of  the  Company,  and  they  play  an  important  role  in 
monitoring the performance of the Company.

Approach, engagement and initiatives

As  a  publicly  listed  company,  IGT  maintains  a  regular  dialogue  with  shareholders,  institutional  investors,  and 
analysts through a combination of meetings, correspondence and reporting. During 2020: 
•

IGT  representatives  participated  in  investor  conferences  e.g.    Deutsche  Bank  Gaming,  Lodging  &  Leisure 
Conference; Truist Gaming, Lodging, Leisure & Restaurants Conference; Bank of America Gaming & Lodging 
Conference;  Goldman  Sachs  Gaming  Conference;  JP  Morgan  Gaming,  Lodging,  Restaurants  &  Leisure 
Conference;  Jefferies  Consumer  Conference;  JP  Morgan  European  High  Yield  Conference;  Bank  of America 
Leveraged Finance Conference; Barclays Eat, Sleep, Play Consumer Conference; and 
A virtual roadshow in connection with the new senior secured notes offering in June was held.

•
Information on stakeholders

•

•
•

•

The Audit Committee and the Directors receive updates and feedback from the continued dialogue between IGT 
and our institutional investors through meetings, calls, conferences and emails. 
The Directors review and approve IGT's investor outreach strategies. 
Each Board committee receives updates from management on IGT’s legal obligations, e.g. changes to law and 
regulations, including in the context of corporate governance.
Each  Board  committee  receives  regular  updates  from  management  on  market  guidelines,  recommendations 
and  associated  guidelines  from  advisors,  professional  bodies  and  proxy  advisory  firms  or  any  notes  analysts 
may have.

PLAYERS AND CUSTOMERS

IGT's business relies on players' discretionary income and their level of gaming activity. IGT works to attract and 
retain new players, and devotes significant resources to developing innovative services and products to enhance 
player experience and player safety. Customer relationships are the foundation of IGT’s leadership. 

Approach, engagement and initiatives

IGT strives to deliver unrivalled gaming experiences that engage players and drive growth, whilst also maintaining a 
long-standing  commitment  to  player  protection  through  close  relationships  with  customers,  gaming  regulators, 
research institutes, and advocacy groups that promote tools to prevent problem gambling and support responsible 
gaming. During 2020: 
•

IGT  achieved  responsible  gaming  re-accreditation  by  the  Global  Gambling  Guidance  Group  (G4)  for  its  IGT 
Gaming and PlayDigital™ operations;
Lottomatica in Italy provided a brand-new format for Live Lotto Draw to engage players and provide visibility to 
the transparency of drawing procedures; 
In  November,  Lottomatica  accomplished  the  partial  assessment  stating  its  alignment  to  the  European  State 
Lottery and Toto Association (EL) Responsible Gaming Standard; and 
IGT participated in six industry association events; two in person (EL/WLA Marketing Seminar and PGRI Smart 
Tech)  and  four  virtual  (NASPL  DeskCon,  PGRI  Lottery  Expo,  La  Fleur's  DC  Conference  and  EL  Innovation 
Seminar). 

•

•

•

IGT operates as a trusted growth partner for both lottery and gaming customers, including government customers 
worldwide. Attention and dedication to IGT customers  are integrated into  the strategies IGT uses  to  provide them 
with prompt and complete assistance. During 2020: 
•

IGT  transformed  its  in-person  Lottery  Retail  Workshop,  to  weekly  virtual  sessions  held  in  October,  where  17 
international lotteries and two industry vendors used these weekly Teams video sessions to share challenges, 
best practices, and lessons learned throughout the pandemic and in the rapidly changing environment;  
IGT hosted its North America lottery customers in virtual customer meetings to present a global business update 
and to keep its customers informed on business continuity initiatives and engage customers in a live Q&A;  
IGT participated in the Global Gaming Expo (G2E) Virtual Experience 2020; 
IGT representatives participated in the virtual event series for EMEA and LAC including a live webinar; 
IGT participated in the ICE Totally Gaming event in February; 
IGT  PlaySports  Trading  Team  provided  monthly  newsletters  and  designed  promotional  materials  for  Sports 
Betting Customers;  
IGT,  via  its  Roadshow  Trailer  initiative  in  North  America,  ensured  customers  who  were  unable  to  travel  had 
access to the wider gaming portfolio and COVID-19 applicable products and services; 

•

•
•
•
•

•

Annual Report and Accounts 2020                                                                                                                             Page | 34

•

•
•
•

•

•

•

•

IGT  managed  three  customer  forums  in Australia  to  educate  customers  on  IGT  products  as  well  as  broader 
issues affecting our customers' businesses; 
IGT managed webinars in Australia and New Zealand to educate IGT customers on our products; 
IGT designed and delivered four customer-facing magazines in Asia Pacific; 
IGT  designed  and  delivered  customer-facing  direct  mail  with  product  promotions  and  game  performance 
information via email and post; 
IGT produced multiple videos featuring Gaming Chief Operating Officer Nick Khin, highlighting industry updates, 
resources,  and  helpful  information  to  keep  our  operators  informed  and  supported  as  they  navigated  the 
pandemic; 
IGT produced its own Virtual Gaming Showcase event to help supplement the American Gaming Association's 
(AGA)  G2E,  sharing  product  and  solution  updates  relevant  and  supportive  of  player  safety  in  a  COVID-19 
gaming environment; 
Lottomatica in Italy provided new services  to  educate  and engage its retailers - Rivenditore 10eLode - a new 
way gamification inspired training; MyLotteries news; online onboarding Lotto training; retailer APP for Scratch 
Tickets Purchasing; and
IGT  produced  multiple  videos  to  help  support  the  first  virtual  Video  Lottery  Customer  Advisory  Board;  in 
attendance were all Canadian Video Lottery customers, as well as, Oregon State Lottery, Svenska Spel, OPAP 
and Lottomatica. 

Information on stakeholders
•

The Nominating and Corporate Governance Committee reviews management’s Corporate Social Responsibility 
program, which includes (i) updates on its main objectives pertaining to players such as (a) promoting protective 
tools  to  prevent  problem  gambling,  (b)  supporting  responsible  gaming  organizations  that  address  problem 
gambling, and (c) preventing underage gambling, and (ii) activities undertaken in connection with its customers. 

SUPPLIERS 

Suppliers play a key role in IGT’s ability to support its customers’ requirements. 

Approach, engagement and initiatives

IGT  works  with  suppliers  that  can  ensure  high  quality  goods  and  services  and  meet  high  economic,  ethical,  and 
socio-environmental standards. During 2020: 
•

IGT  initiated  a  restructuring  plan  to  optimize  its  global  supply  chain  and  footprint  resulting  in  a  significant 
reduction to its primary manufacturing operations; 
Periodic  business  and  quality  reviews  were  undertaken  on  suppliers,  which  serve  to  review  the  performance 
and provide feedback to suppliers; 
Lottomatica in Italy worked to add the Supplier Code of Conduct in the Supplier Qualification Process in addition 
to the other requirements that the supplier must accept upon verification; and 
Sustainable  Development  Goals  engagement  questions  were  added  to  the  Supplier  Self-Assessment  and  the 
Supplier Quality Management Audit forms. 

•

•

•

Information on stakeholders

•

•

•

The Audit Committee receives periodic risk management updates (including risks pertaining to the Company's 
supply  chain),  which  are  reported  by  the Audit  Committee  chair  to  the  Board,  so  that  Directors  are  aware  of 
risks, potential impact and mitigating actions. 
The  Directors  receive  periodic  updates  on  compliance  with  IGT’s  Code  of  Conduct  which  sets  out  the 
Company’s  zero-tolerance  approach  to  modern  slavery  and  its  commitment  to  implementing  and  enforcing 
effective systems and controls to promote an ethically sensitive business and reduce the risk of contracting with 
suppliers who are not aligned to these principles.
The Directors receive information on the initiatives and activities undertaken in connection with the Company's 
supply chain as part of its review and approval of the UK Modern Slavery Act statement.  

Annual Report and Accounts 2020                                                                                                                             Page | 35

CORPORATE SOCIAL RESPONSIBILITY
APPROACH TO SUSTAINABILITY 
Perceptions  and  implications  of  Sustainability  and 
Corporate  Social  Responsibility 
("CSR")  have 
changed year after year, and they continue to evolve 
as  social  awareness  and  public  concerns  are 
heightened. 

As  a  company  operating  on  a  global  scale,  IGT  has 
embraced sustainability efforts since their introduction 
into the public debate. This is evident by how IGT has 
sustainability 
acknowledged 
principles  needed 
the 
in 
to  guide 
marketplace.  From  being  a  good  corporate  citizen  to 
actively  engaging  at  a  local  level,  IGT  contributes  to 
international  efforts  aimed  at  operating  in  a  more 
responsible world. 

fundamental 

its  actions 

the 

being 

values: 

passionate, 

IGT’s  internal  corporate  culture  is  guided  by  a  set  of 
five 
pioneering, 
responsible,  authentic,  and  collaborative.  When 
conducting  business  with  local  governments  and 
organizations,  IGT  is  committed  to  ensuring  strict 
adherence to the principles of lawful conduct in every 
jurisdiction it serves. Integrity, in terms of behavior as 
well as business conduct, is the foremost prerequisite 
for creating value for all stakeholders.  

IGT has developed a solid approach to sustainability 
that  includes  key  sustainability  topics  within  the 
corporation’s scope of operations. 

IGT’s ongoing pledge to sustainable growth within the 
gaming  industry  includes  the  guiding  principles  set 
forth  by  the  2030  United  Nations  ("UN")  Agenda  for 
its  Sustainable 
Sustainable  Development  and 
Development Goals ("SDGs"). This 2030 Agenda and 
its  17  SDGs  form  an  action  program  for  people,  the 
planet,  and  prosperity  and  was  signed  in  September 
2015  by  the  governments  of  the  193  UN  member 
countries  to  meet  three  key  objectives  by  2030:  end 
extreme  poverty,  fight  inequality  and  injustice,  and 
limit climate change. Based on its business activities 
and  its  sustainability  priorities,  IGT  has  identified  the 
relevant SDGs with which it could contribute the most 
(e.g. including no poverty, good health and wellbeing, 
quality  education,  gender  equality,  affordable  and 
clean  energy,  decent  work  and  economic  growth, 
industry 
reduced 
inequalities,  and  climate  action)  and  began  an 
ongoing  process  to  develop  specific  targets  and 
initiatives  that  could  effectively  contribute  to  the 
achievement of the SDGs in the future. 

innovation  and 

infrastructure, 

In addition, IGT has joined the United Nations Global 
Compact, the largest corporate responsibility initiative 
in the world for the development, implementation, and 

disclosure  of  responsible  corporate  policies  and 
practices.  Endorsed  by  chief  executives,  the  UN 
Global Compact is a call to companies everywhere to 
voluntarily  align  their  operations  and  strategies  with 
ten  universally  accepted  principles  in  the  areas  of 
human rights, labor, environment, and anti-corruption. 
IGT  is  committed  to  making  the  UN  Global  Compact 
principles part of the Company’s strategy, culture, and 
day-to-day operations. 

IGT  is  actively  contributing  to  this  global  effort  by 
refocusing 
the 
sustainable development goals within the Company’s 
scope of operations according to four strategic pillars: 

to  pursue 

its  CSR 

initiatives 

•
•
•
•

Valuing and protecting people;
Advancing responsibility;
Supporting communities; and 
Fostering sustainable operations. 

to  pursue 

By  committing 
the  UN’s  Sustainable 
Development  Goals  and  voluntarily  disclosing 
information  through  the  annual  Sustainability  Report, 
IGT is leveraging the long-standing results of its CSR 
strategy  to  strengthen  its  reputation,  and  improve 
customers’ confidence.

COMMUNITY AND RESPONSIBLE 
GAMING
IGT  is  a  global  leader  in  one  of  the  most  regulated 
industries.  With  operations 
than  100 
countries,  there  are  recognizable  differences  related 
not  only  to  laws  and  regulations,  but  also  to  cultural 
and  social  attitudes.  Through  a  solid  commitment  to 
corporate  social  responsibility,  IGT  strives  to  be  a 
international 
responsible  partner 
authorities,  customers,  and  players  in  markets  and 
jurisdictions where the Company operates. 

local  and 

in  more 

for 

IGT  is  determined  to  have  a  significant  and  positive 
impact  on  the  communities  in  which  the  Company 
operates 
through  community  sponsorships  and 
employee  driven  community  programs.  IGT  has  an 
that  allows  any  non-profit 
online  giving  portal 
organizations  to  request  funding  or  sponsorship. 
Community  requests  are  reviewed  by  IGT’s  Social 
Impact Committee to ensure that the organization and 
its mission aligns with IGT's adopted SDGs. In 2020, 
organizations  that  support  no  poverty  and  good 
health and wellbeing were prioritized.

IGT also created a Community Ambassador program 
that fosters community efforts on the local site level. It 
is  through  the  Community Ambassador  program  that 
we  traditionally  celebrate  the  Global  Food  Collection 
Challenge,  the  Global  Giving  Week  and  the  Global 
Book  Collection.  With  these  local  efforts,  sites  are 

Annual Report and Accounts 2020                                                                                                                             Page | 36

 
 
donating  or  volunteering  to  causes  within  their  local 
communities.  Given  pandemic 
the 
Community  Ambassadors  shifted 
to  virtual  and 
contactless  efforts.  Globally,  a  Virtual  Volunteering 
Event  was  held  in  place  of  the  three  traditional 
events. 

restrictions, 

IGT’s  employee-driven  programs  provide  employees 
the opportunity to give back to their local communities 
by giving their time, talent, or money.  

Being  part  of  a  community  at  large  also  means  a 
focus  on  player  protection  and  engaging  with  key 
stakeholders  for  a  well-rounded  responsible  gaming 
program. 
IGT  maintains  close  relationships  with 
customers,  gaming  regulators,  and  researchers  to 
further its support of player protection. IGT also works 
closely  with  advocacy  groups  who  promote  tools  to 
prevent  problem  gambling,  support 
responsible 
gaming organizations, and work to prevent underage 
gambling. 

IGT’s  commitment  to  responsible  gaming  starts  with 
its own people and is woven into the fabric of product 
development,  services,  programs,  and  policies.  With 
approximately  11,000  employees  serving  customers 
in over 100 countries, IGT ensures that employees at 
all  levels  and  responsibilities  are  trained  to  support 
their  daily 
and  promote  responsible  gaming 
activities,  with  additional 
for 
employees  in  specific  roles  such  as  game  designers 
and  contact  center  associates.  All  products,  games, 
systems,  and  portals  include  advanced  responsible 
gaming  tools  that  help  safeguard  players’  interests 
and address regulators’ concerns. 

in 
in-depth  courses 

to 

to 

The  certifications  awarded  to  IGT  by  respected 
industry  associations  worldwide  are  a 
gaming 
testament 
responsible 
IGT’s  commitment 
gaming.  IGT  has  been  the  first  lottery  vendor  to 
receive  the  World  Lottery  Association’s  Responsible 
Gaming  Standards  for Associate  Members,  covering 
IGT’s  lottery  operations.  IGT  received  G4  (Global 
Gambling  Guidance  Group) 
responsible  gaming 
certification  in  2017  and  in  2019  for  its  land-based 
casino  operations  and  digital  services,  respectively, 
making it the first supplier to be certified across both 
operations.  In  2020,  G4  re-evaluated  IGT  for  both 
certifications 
simultaneously.  These 
operations 
require  renewal  on  a  regular  basis.  Therefore,  IGT 
continuously 
responsible  gaming 
programming to fulfil recertification requirements.

improves 

its 

the  UN  Global  Compact  network, 

HUMAN RIGHTS
As  a  global  leader  in  the  gaming  industry,  IGT  is 
to  supporting  and  cooperating  with 
committed 
international  institutions  and  authorities  to  promote 
corporate  actions  that  advance  societal  goals.  By 
IGT 
joining 
rights 
strengthens 
principles,  which 
international 
derive 
conventions  such  as  the  International  Bill  of  Human 
Rights 
the  United  Nations  Universal 
Declaration  of  Human  Rights  and  the  fundamental 
Conventions of the International Labour Organization 
(“ILO”).

to  human 
from 

its  commitment 

including 

towards  human 

to  human  rights  and 
that  businesses  should 

The  first  two  principles  of  the  UN’s  Global  Compact 
they 
are  directly  related 
respectively  state 
first, 
support  and  respect  the  protection  of  internationally 
proclaimed  human  rights  and  second,  ensure  that 
they  are  not  complicit  in  human  rights  abuses.  IGT 
identifies these two principles as a major guide for its 
action 
rights  protection  and 
promotion; nonetheless, in line with the third principle  
-  relating  to  labor  principles  -  which  states  that 
businesses should uphold the freedom of association 
and  the  effective  recognition  of  the  right  to  collective 
the  value  of  using 
bargaining, 
to  achieve  positive 
dialogue  and  negotiation 
outcomes  in  employment  practices.  The  Company 
abides by non-discriminatory policies and procedures 
with respect to trade unions, union memberships, and 
their activities. IGT provides workers’ representatives 
with appropriate services to assist in the development 
of  effective  collective  agreements.  IGT  is  involved  in 
collective  bargaining 
is 
committed  to  accommodating  specific  local  laws  and 
regulations,  and  is  providing  the  tools  needed  for 
union representatives to perform their duties. 

in  different  countries, 

IGT  recognizes 

composed  of  different 

As previously mentioned, in order to develop specific 
targets  and  initiatives  to  achieve  the  SDGs,  in  2018 
IGT  began  an  ongoing  process  that  involved  seven 
working  groups 
IGT 
departments.  Among  them,  four  working  groups  are 
focused,  from  an  internal  IGT  point  of  view,  on 
promoting  measures 
forms  of 
to 
discrimination,  fostering  a  productive  employment 
environment, guaranteeing fair and favorable working 
conditions,  raising  awareness  about  human  rights 
practices  and  supporting  vulnerable  groups’  rights. 
Specifically,  the  Human  Rights  Respect  working 
group  is  committed  to  protecting  human  rights  within 
the Company boundaries, thus minimizing the risk of 
human rights violation. 

fight  all 

Annual Report and Accounts 2020                                                                                                                             Page | 37

From  an  external  perspective, 
the  Sustainable 
Procurement  working  group  is  the  one  focusing  on 

the protection of human rights and environment along 
the entire supply chain of the organization.

Tito  Scalo  (IT),  and  assembling,  which  primarily 
occurs in Reno (NV).

The  working  groups  cooperate  to  guarantee  that 
there  is  a  clear,  aligned  and  consistent  connection 
between 
the  Company’s  existing  commitments, 
policies  and  actions,  and  the  topic  of  human  rights, 
also  considering  the  best-practices  available  on  a 
global scale.

IGT  has  a  zero-tolerance  approach 
to  modern 
slavery.  The  Company  is  committed  to  implementing 
and enforcing initiatives to reduce the risk of modern 
slavery  and  human  rights  violations  in  the  Company 
businesses  and  its  supply  chain.  IGT’s  Code  of 
Conduct  serves  as  a  guide  to  the  moral,  legal,  and 
ethical  standards  expected  of  employees  and 
suppliers  when  doing  business  with  IGT,  and  it  sets 
parameters  for  acceptable  behaviors  of  employees 
when liaising with suppliers.

related 

In  2019,  IGT  also  published  its  Supplier  Code  of 
Conduct  and  defined  criteria  to  distribute  it  to  its 
suppliers.  The  Supplier  Code  of  Conduct  includes 
to  business  ethics  and 
requirements 
regulatory  compliance,  human  rights  and 
labor 
practices,  environmental  regulations  and  protection, 
responsible  mineral  sourcing,  health  and  safety,  and 
confidential  and  proprietary  information.  The  code 
has  been  sent  to  selected  existing  suppliers  and  it 
forms  part  of  the  on-boarding  process  for  new 
suppliers.  

environmental 

Responsibilities for health and safety are shared. IGT 
is committed to providing, maintaining and promoting 
a  safe,  healthy  and  productive  work  environment  for 
all  employees  and  ensuring  compliance  with  all 
applicable 
safety 
regulations. The Safe and Healthy Work Environment 
policy  covers  topics  such  as  Workplace  Violence, 
Illegal  Drug  and  Alcohol  Use,  Tobacco  Use,  Fitness 
for  Duty  and  additionally  covers  the  actions  that 
should  be  taken  if  someone  needs  to  report  a 
violation. 

health 

and 

ENVIRONMENT 
As  part  of  the  Company's  approach  to  sustainability, 
IGT  is  committed  to  ensuring  that  its  operations 
interact with the environment in a socially responsible 
manner in order to reduce environmental impact. The 
Company's  activities  are  primarily  related  to  office 
work, 
implementation, 
research  and  development,  and  administrative  work. 
The Company’s largest offices are in Providence (RI), 
Reno  (NV),  Las  Vegas  (NV)  and  Rome  (IT).  IGT's 
industrial  activities  are 
its  printing 
processes,  which  take  place  in  Lakeland  (FL)  and  in 

encompassing 

software 

related 

to 

by 

implementing 

IGT  is  committed  to  improving  its  environmental 
performance 
Environmental 
Management Systems (“EMSs”) certified according to 
the  ISO  14001  Standard,  which  are  in  place  in  the 
following company sites: Lakeland, Rome and Reno. 
In  addition, Tito  Scalo,  in  Italy,  has  an  environmental 
policy  inspired  by  principles  of  the  ISO  14001 
Standard.  Moreover,  since  2011,  the  Company  has 
ISO  50001  certified  Energy 
implemented  an 
Management  System  (“EMS”)  for  the  Rome  site.  In 
addition, the Reno facility has a LEED (Leadership in 
Energy  and  Environmental  Design)  gold  certification 
awarded by the United States Green Building Council 
in 2015, valid until 2025.

related 

activities 

Effective and reliable monitoring allows IGT to assess 
its progress reaching its environmental commitments. 
Over the years, the Company has gradually improved 
to  Energy 
its  monitoring 
Consumption  and  Greenhouse  Gas 
(“GHG”) 
emissions  data,  through  an  internal  web-based  tool 
aimed at collecting data on a business-site basis. The 
GHG emissions data presented in this report contains 
the energy consumption and emissions data resulting 
from  the  Company’s  activities  as  evidenced  by  the 
data collection process.

•

During the time period covered by this Annual Report 
and Accounts,  the  Company  has  been  committed  to 
reducing  the  environmental  impact  of  the  IGT’s 
facilities  around  the  world.  The  initiatives  carried  out 
have primarily involved the replacement of old lighting 
systems  and  energy  efficiency  of  heating,  ventilation 
and air conditioning (“HVAC”) systems. Among them: 
The  PCC  site  (Italy)  has  continued 
the 
substitution  of  the  old  lighting  systems  with 
LED installations. In 2020, the percentage of 
electric  power  from  LED  sources  was  equal 
to  15.6%,  allowing  a  saving  of  2,580  kWh 
during 2020;
The  Reno  site  (Nevada)  has  continued  its 
LED  lighting  projects  through  which  the  site 
was able to convert the 90% of light sources 
to  LED  and  has  adopted  an  automated 
Building  Management  System  (“BMS”)  to 
increasing 
control  environment  conditions 
energy efficiency; and
The  Urquhart  Avenue 
facility,  Moncton 
(Canada),  has  adopted  an  energy  saving 
program that rewards participants for making 
simple  energy-saving  changes.  In  2020,  this 
initiative  resulted  in  the  reduction  of  the 
power peak demand by 78 kW.

•

•

Annual Report and Accounts 2020                                                                                                                             Page | 38

Energy Consumption and Greenhouse Gas

For the year ended December 31, 
2020

For the year ended December 31, 
20192

UK and offshore

Global 
(excluding UK 
and offshore)

UK and offshore

Global 
(excluding UK 
and offshore)

59

75

134

26,215

35,272

61,487

85

147

232

32,134

46,231

78,365

592,425

195,489,970

1,011,496

246,110,726

Global GHG emissions and 
energy use data1
Combustion of fuel and operation 
of facilities - Scope I emissions 
(tCO2e)3 
Electricity, heat, steam and cooling 
purchased for own use - Scope II 
emissions (tCO2e)4
Total gross Scope I and Scope II 
emissions (tCO2e)5
Energy consumption used to 
calculate above emissions (kWh)6

Notes:

(1)   Data related to the GHG emissions for 2020 could be updated based on data that will be available after the publication of this Annual Report and Accounts. The 

updated data will be published in the IGT Sustainability Report 2020. 

(2)  2019 GHG emissions data has been aligned to the data published in the IGT Sustainability Report 2019. 

(3)  Scope I: fuel consumption (including: natural gas; diesel, propane and liquified petroleum gas (“LPG”) consumption for generators; diesel, gasoline and LPG for 

vehicles such as company cars, small trucks or forklifts) and fugitive emissions of refrigerants.

Ton CO2eq = data (fuel consumption or refrigerants refill) * Emission Factor.

Data has been mainly collected from invoices. In addition, in order to calculate Scope I GHG emissions with reference to 100% of IGT locations active in 2020, 
only with reference to those offices that were unable to provide natural gas data in 2020, they have been estimated based on an average emission per square 
meter, actual use of the asset due to the COVID-19 pandemic and natural gas consumption of the previous year. 

(4)   Scope II: Electricity consumption only.

Ton CO2eq = kWh * Emission Factor.

The ratio of the annual emissions associated with the Company’s activities based on the quantity of tonnage per thousand dollars is equal to 0.0198 (Scope I 
and Scope II divided by total revenues in U.S. thousand dollars).

Data has been mainly collected from invoices. In addition, in order to calculate Scope II GHG emissions with reference to 100% of IGT locations active in 2020, 
only with reference to those offices that were unable to provide electricity consumption data for 2020, they have been estimated based on an average emission 
per square meter, actual use of the asset due to the COVID-19 pandemic and electricity consumption of the previous year.

(5)  The decrease in CO2eq Scope I and Scope II emissions is mainly due to the COVID-19 pandemic, as some activities have stopped and offices were closed in 

certain months of 2020. With reference to Scope II emissions only, another cause of the decrease is due to the update of the emission factors.

The  methodology  used  is  based  on  voluntary  and  mandatory  GHG  reporting  guidance  issued  by  the  Department  for  Environment,  Food  and  Rural  Affairs 
(“DEFRA”). For GHG emissions related to electricity, we have used the emission factors (“EFs”) issued by the International Energy Agency (IEA), except for 
U.S. states for which we used state-based U.S. Environmental Protection Agency emission factors, and for countries for which the IEA EFs were not available, 
we used and the Institute for Global Environmental Strategies EFs.

(6)  For fuel and operations energy consumption, we have used DEFRA protocol conversion factors in order to obtain data expressed in kWh.

EMPLOYEE 
Diversity and Inclusion; Equal 
Employment
IGT  is  committed  to  providing  equal  employment 
opportunities for all applicants and employees on the 
basis  of  qualification.  The  Company  will  not  permit 
discrimination on the basis of characteristics such as, 
race,  color,  religion,  sex,  gender,  sexual  orientation, 
gender  identity  or  expression,  pregnancy,  marital 
status  or  civil  partnership  status,  national  origin, 
citizenship,  covered  veteran  status,  ancestry,  age, 
physical  or  mental  disability,  medical  condition, 
genetic  information,  or  any  other  legally  protected 
status in accordance with applicable local, state, and 
federal  laws.  To  the  extent  reasonably  possible,  IGT 
will  accommodate  applicants  and  employees  with 
disabilities, including those who acquire temporary or 
long-term  disabilities  during  their  employment  with 
IGT.  In  addition,  IGT  may  offer  training  and  other 

professional development opportunities to employees 
with disabilities or those who become disabled during 
their employment. 

by 

set 

IGT  values  workplace  diversity  and  respect  for  all 
employees.  As  reported,  the  Company  follows  the 
principles 
Labour 
the 
Organization  Declaration  on  Fundamental  Principles 
and  Rights  at  Work  in  the  member  countries  where 
the Company operates and is committed to providing 
a  work  environment  where  everyone  is  treated  with 
fairness, dignity, and respect without discrimination. 

International 

its  policies,  outlining 

IGT  regularly  updates 
the 
to  equal  employment 
Company’s  commitment 
opportunities and non-discrimination, thus fostering a 
work  environment  that  reflects  a  fair  and  inclusive 
culture  that  values  unity  and  diversity. The  Company 
enforces  compliance  by  implementing  practices  to 

Annual Report and Accounts 2020                                                                                                                             Page | 39

in  business  conduct, 

execute  policies 
training 
employees  in  the  application  of  procedures,  and 
taking  appropriate  disciplinary  action  up  to  and 
including  termination  of  employment  for  violation  of 
the  Company’s  policies  except  where  prohibited  by 
law  or  contrary 
local  collective  bargaining 
agreements.  IGT  has  a  specific  anti-harassment 
policy,  that  reflects  best  practices  and  addresses 
company  culture,  designed  to  set  the  expectations 
and  standards  of  behavior  required  for  all  IGT 
employees.

to 

launched in the midst of global unrest in response to 
current  and  historic  racial  inequity  most  visible  in 
police  interactions  with  people  of  African  descent  in 
the  United  States.  The  Company  reaffirmed  its 
commitment  to  its  values  through    a  clear  statement 
from  the  Company's  Chief  Executive  Officer  (“CEO”) 
and  hosting  a  series  of  global  conversations  about 
race,  racism  and  concrete  actions  we  can  take  as  a 
Company  to  open  lines  of  communication  on  this 
important, yet difficult, topic.  

IGT 

is  actively  engaged 

At  IGT,  diversity  and  inclusion  are  critical  to  who  we 
are. 
in  building  and 
sustaining  a  diverse  and  inclusive  company  that 
anticipates  and  meets  the  needs  of  the  global 
customer base and the evolving demographics of the 
communities  where  our  employees  and  customers 
are  located.  In  2018,  the  Company  established  the 
Office of Diversity and Inclusion which is responsible 
for  implementing  the  Company’s  Global  Strategic 
Plan for Diversity and Inclusion.

In 2019, the Company formally launched its Diversity 
and  Inclusion  Groups  (“DIGs").  DIGs  are  employee 
networks  structured  around  dimensions  of  diversity 
and  are  open 
to  all  employees.  DIGs  provide 
engagement  and  development  opportunities,  help 
develop  awareness  of  the  unique  issues  faced  by 
employees,  and  promote  inclusion  at  every  level  of 
the  company.  By  2020,  the  Company  launched  six 
DIGs  with 
including 
twelve  chapters  worldwide, 
for  black  employees;  military  veterans; 
groups 
persons with disabilities; employees who are 50 years 
of age and above; lesbian, gay, bisexual, transgender 
and  queer  employees  and  their  supporters;  and 
women.  Over  10%  of  the  Company’s  employees 
belong  to  at  least  one  Diversity  and  Inclusion  Group 
and  thousands  more  participate  in  programming  and 
development  opportunities  hosted  by  our  DIGs.  To 
ensure  the  continued  growth  and  expansion  of  our 
DIGs,  the  Company  hosted  a  weeklong  “boot  camp” 
for  DIG  leaders  and  Company  leaders  who  serve  as 
Executive  Sponsors  to  ensure  the  group’s  purpose, 
direction,  and  vision  is  still  meaningful,  reflective  of 
the  needs  of  members,  and  supported  by  DIG 
leadership.  This  series  of  workshops  also  prepared 
group leaders for 2021 planning.

DIGs  are  instrumental  in  addressing  and  articulating 
employee  needs  and  concerns  in  response  to  the 
impact of COVID-19 on the Company’s business and 
the work and personal lives of all employees.  

In August 2020, ACE (Advancing Cultural Education) 
at  IGT,  focused  on  employees  and  communities  of 
African  descent,  became  the  Company’s  sixth  DIG. 
While  in  the  planning  stages  earlier,  ACE  at  IGT 

The  Company  is  the  only  member  of  the  gaming 
industry  to  be  invited  by  the  British  Standards 
Institution,  the  national  standards  body  of  the  United 
Kingdom,  and  the All-in  Diversity  Project  ("AIDP")  to 
join the Workplace Code of Practice Steering Group. 
The  group  is  committed  to  developing  a  global 
diversity,  equality,  and  inclusion  standard  applicable 
to  any  organization,  in  any  industry,  across  all 
organizational level. In addition, the Company is one 
of  325  companies  across  50  industries  selected  for 
the  2020  Bloomberg  Gender-Equality  Index,  which 
distinguishes  companies  committed  to  advancing 
women's  equality  and  transparently  reporting  gender 
data.  The  Company  was  also    recognized  by  the 
AIDP  as  one  of  the  highest-ranking  participants  in 
AIDP’s 2019 All-Index™ report, an annually published 
benchmarking  tool  that  measures  the  global  gaming 
and betting industry’s progress toward inclusion in the 
workplace.  Of  the  26  entities  from  around  the  world 
that  participated  in  the  2019  survey,  the  Company 
received  the  second-highest  score  out  of  100,  with 
only  a  five-point  difference  between  it  and  the  top-
represents  a 
ranked  participant. 
significant 
its  ninth-place 
results among 25 respondents in the AIDP’s inaugural 
2018 report. 

increase  compared 

ranking 
to 

IGT’s 

All  the  Company’s  employees  participated  in  training 
that focused on building awareness of the Company’s 
global policies relating to equal employment and anti-
harassment  and  bullying.  In  2020,  the  Company 
added  additional  education  around  actively  and 
immediately challenging or “calling out” inappropriate 
behavior  in  a  way  that  supports  a  culture  of  respect 
and safety for all employees.

In  2020,  the  Company  expanded  its  diversity  and 
inclusion  education  program  by  rolling  out  global 
education on unconscious bias through a combination 
of  videos,  self-directed  e-learnings  and  small  group 
discussions.  In  addition,  leaders,  including  members 
of 
Inclusion  Council 
participated  in  “Fostering  Diversity  and  Inclusion,” 
offered  through  Exec  Online  and  the  Yale  University 
School of Management.

the  Global  Diversity  and 

Annual Report and Accounts 2020                                                                                                                             Page | 40

The  Company  also  hosted  regular  “Open  Door 
Sessions”  to  give  all  employees  the  opportunity  to 
to  diversity,  equity  and 
explore 
inclusion in a welcoming and affirming environment. 

issues  related 

Additionally,  in  2020,  IGT  administered  its  biennial 
employee  engagement  survey,  MyVoice@IGT.  The 
survey  -  offered  to  all  employees  worldwide  -  allows 
every  member  of 
to 
express 
such  as 
technology.  The 
communication  and  access 
survey’s  results  shape  Company-wide  and  business 
unit-specific action plans.  

the  Company’s  workforce 

their  opinions  on 

topics 

to 

Historically,  as  part  of  encouraging  employee 
involvement in the performance of the Company, IGT 
has  offered  several  performance-based  programs, 
such  as  a  share-award  program  for  employees  at  a 
certain  level.  The  share  award  is  based  on  a  three-
year performance cycle, based on the achievement of 
several  pre-determined 
financial  metrics.  Setting 
these  thresholds  and  offering  this  share  incentive 
accountability  which 
helps 
significantly  impacts  the  overall  performance  of  the 
Company.  The  Company  also  offers  a  short-term 
incentive  program  based  on  achievement  of  pre-
determined  fiscal  year  financial  results  as  well  as 
pre-
individual 
determined goals.

performance 

leadership 

specific 

against 

drive 

time-based 

In  addition, 

Further, IGT offers an employee recognition program, 
Spotlight,  that  provides  monetary  and  non-monetary 
awards  for  employee  contributions.  However,  due  to 
the  challenges  experienced  in  2020,  the  Company 
suspended  the  short-term  incentive  and  Spotlight 
the  Company 
programs  until  2021. 
granted 
restricted  stock  unit  share 
awards,  for  which  vesting  is  based  on  continued 
to  certain 
through 
service 
the 
in 
employees 
challenge  of  establishing 
long-term  performance 
metrics during this continued time of uncertainty. The 
Company  expects  to  reinstate  performance-based 
programs for employees in 2021, including the short-
term 
incentive  program  and  performance-based 
share  awards,  consistent  with  historical  practice. 
Additionally,  the  Spotlight  program  is  expected  to  be 
reinstated in 2021.

leadership  positions,  given 

the  vesting  dates, 

Communication 
The  Company  maintains  communication  tools  and 
channels  that  facilitate  the  distribution  of  information 
to  employees.  Communication  outlets  include  email, 
internal  social  networking,  a  file  sharing  and  instant 
messaging  platform,  print  materials  and  an  internal 
website  OneIGT.  Across  platforms, 
information 
distributed  to  employees  touches  on  everything  from 
financial  and  economic  news 
to  organizational 
updates,  new  product  launches,  policies,  programs 
and stories about individual accomplishments, among 
other  topics.  As  of  January  2021,  OneIGT  has 
received more than 1 million site visits.  

facets  of 

financial  performance, 

IGT  also  regularly  hosts  Company-wide  meetings  to 
provide  employees  with  important  information  and  to 
field  employee  questions.  In  2020,  IGT  hosted  more 
than  six  such  events,  including  sessions  highlighting 
talent 
the  Company’s 
development  processes,  diversity  and 
inclusion 
initiatives  and  business-specific  events  highlighting 
core 
IGT’s  operations.  These  events 
featured  leaders  including  but  not  limited  to  the 
Company’s  CEO,  the  Chief  Financial  Officer,  the 
Global Head of People and Transformation, the CEO 
of  Global  Lottery  and  the  CEO  of  Global  Gaming. 
Directors engaged with employees in 2020 by taking 
part  in  internal  initiatives  such  as  meeting  with 
in  an 
members  of  a  DIG  and  participating 
International  Women’s  Day  video  distributed 
to 
employees throughout the Company.

Annual Report and Accounts 2020                                                                                                                             Page | 41

 
PRINCIPAL RISKS AND UNCERTAINTIES
The  Company  seeks  to  minimize,  control,  and  monitor  the  impact  of  risks  to  profitability  whilst  maximizing  the 
opportunities they present. 

The  Company  acknowledges  that  it  faces  a  number  of  risks  which  could  impact  the  achievement  of  its  strategy. 
While it is not possible to identify or anticipate every risk due to the changing business environment, the Company 
has an established risk management process to manage and mitigate risk. The Company’s process for identifying 
and managing risk is set by the Board, which avails itself of its Audit Committee. 

Risks  are  considered  in  terms  of  their  impact  and  likelihood  from  both  a  financial  and  reputational  perspective. 
Although not exhaustive, the principal risks facing the Company are essentially categorized into the following broad 
risk categories:

Risks relating to the Company’s business and industry;
Legal and compliance risks;

•
•
• Operational risks; and
•

Financial risks. 

The potential impact of these risks, and the mitigating controls in place to manage their impact, are as follows: 

DESCRIPTION AND CONTEXT
Business and Industry
Termination of or failure to renew or extend existing contracts and win new contracts
The  Company  derives  a  substantial  portion  of  its  revenues  from  its  portfolio  of  long-term 
contracts in the Global Lottery segment awarded through competitive procurement processes. 
In addition, the Company’s U.S. lottery contracts typically permit a lottery authority to terminate 
the contract at any time for material, uncured breaches and for other specified reasons out of 
the  Company's  control.  The  termination  of  or  failure  to  renew  or  extend  one  or  more  of  the 
Company's  lottery  contracts,  or  the  renewal  or  extension  of  one  or  more  of  the  Company's 
lottery  contracts  on  materially  altered  terms,  could  have  a  material  adverse  effect  on  the 
Company's results of the Company’s operations, business, financial conditions or prospects.
The outbreak of the novel coronavirus COVID-19 
The  extent  and  duration  of  the  COVID-19  pandemic  and  related  government  actions  has 
impacted,  and  may  continue  to  impact,  many  aspects  of  the  Company's  business,  including 
through  workforce  limitations,  travel  restrictions,  closure  of  public  buildings  and  businesses, 
cancellation  of  events,  supply  chain  disruptions,  decreased  customer  demand  for  its  products 
and services and decreased consumer demand for some of the products and services that the 
Company  provides  to  its  customers  and,  in  some  cases,  directly  to  consumers.  Further,  the 
perception  of  risk  of  infection  have  contributed  to  consumer  unease,  decreased  discretionary 
spending and consumer travel, which have had and will continue to have a negative effect on 
the  Company.  The  unfavorable  economic  condition  resulting  from  the  outbreak  of  COVID-19 
has impacted and could continue to impact the business of the Company's customers, including 
their ability to make timely payments. The current and uncertain future impact of the COVID-19 
outbreak is expected to continue to impact the Company's results, operations, outlooks, plans, 
goals, growth, reputation, cash flows, and liquidity.
Adverse  changes  in  discretionary  consumer  spending  and  behavior,  due  to  general 
social, economic and political conditions
Socio-political and economic factors that impact consumer confidence may result in decreased 
discretionary spending by consumers and have a negative effect on the Company's business. 
Unfavorable changes in social, political and economic conditions and economic uncertainties, as 
well as decreased discretionary spending by consumers including as a result of the COVID-19 
pandemic,  may  adversely  impact  customers,  suppliers  and  business  partners  in  a  variety  of 
ways.  A  decline  in  discretionary  income  over  an  extended  period  could  cause  some  of  the 
Company’s  customers  to  close  casinos  or  other  gaming  operations,  which  would  adversely 
affect the Company's business. 

MITIGATION

strong 

We  maintain 
open 
and 
the  regulators  and 
relationships  with 
operators, carefully monitoring, reviewing, 
and 
improving  our  customer  base 
relationships. We have a strong history of 
renewing  long-term  important  contracts, 
including  the  Italian  Lotto  and  Scratch  & 
Win licenses. 

We have implemented a cross-functional, 
company-wide  COVID-19  response  team 
focused  on  addressing  the  impact  of  the 
global  pandemic  on  our  employees, 
customers, liquidity, financial position and 
continuity  of  services.    We  continue  to 
monitor the extent of the pandemic and its 
the  Company's 
results, 
impact  on 
operations, 
goals, 
plans, 
outlooks, 
growth, cash flows, and liquidity.

We  constantly 
review  our  business 
strategy  and  remain  closely  aligned  with 
governments  and  other  policy  makers 
across  our  markets.  We  also  have  a 
diverse portfolio across many regions. We 
implement  pricing  initiatives  and  prize 
to 
payout  strategies,  and  continue 
improve our players experience.

Annual Report and Accounts 2020                                                                                                                             Page | 42

DESCRIPTION AND CONTEXT
Penalties for failure to perform
The Company's Italian licenses, lottery contracts in the U.S. and in other jurisdictions, and other 
service contracts often require performance bonds or letters of credit to secure its performance 
under such contracts and require the Company to pay substantial monetary liquidated damages 
in  the  event  of  non-performance  by  the  Company.  At  December  31,  2020,  the  Company  had 
outstanding performance bonds and letters of credit in an aggregate amount of approximately 
$1.7  billion.  These  instruments  present  a  potential  for  expense  for  the  Company  and  divert 
financial resources from other uses. Claims on performance bonds, drawings on letters of credit, 
and  payment  of  liquidated  damages  could  individually  or  in  the  aggregate  have  a  material 
adverse  effect  on  the  Company's  results  of  operations,  business,    financial  condition,  or 
prospects.
Slow growth or declines (including as a result of COVID-19) and competition in the lottery 
and gaming markets, and lower cost of entry into the gaming industry 
The Company’s future success will depend, in part, on the success of the lottery industry and 
the  gaming  industry  in  attracting  and  retaining  new  players  in  the  face  of  such  increased 
competition  in  the  entertainment  and  gaming  markets.  In  addition,  there  is  a  risk  that  new 
products  and  services  may  replace  existing  products  and  services  and  the  Company's 
customers  might  acquire  or  develop  competencies  that  reduce  their  dependencies  on  the 
Company's product and services. As a result of developments in digital and internet gaming, the 
cost  of  entry  to  the  gaming  market  has  decreased  significantly.  This  results  in  a  highly 
competitive  environment.  Reduced  demand  for  the  Company's  products  and  services  and 
increased pricing pressures on a number of its products and services may impact the Company 
and its operations, business, financial condition or prospects.
Uncertainty created by Brexit 
The U.K. exited the E.U. on January 31, 2020, and the transition period concluded on December 
31, 2020. In December 2020, the U.K. and E.U. announced they had entered into a post-Brexit 
deal  on  certain  aspects  of  trade  and  other  strategic  and  political  issues.  As  the  Company 
maintains  significant  operations  in  the  E.U.,  the  terms  of  the  December  2020  post-Brexit  deal 
could subject the Company to increased risk. 

Ability  to  develop  and  manage  frequent  introductions  of  innovative  products  and  the 
ability to respond to technological changes
If  the  Company's  competitors  develop  new  game  content  and  technologically  innovative 
products  and  the  Company  fails  to  keep  pace,  its  business  could  be  adversely  affected.  In 
addition, if the Company fails to accurately anticipate customer needs and end-user preferences 
through the development of new products and technologies, the Company could lose business 
to  its  competitors,  which  would  adversely  affect  its  results  of  operations,  business,  financial 
condition, or prospects.
Intellectual property laws may afford differing and limited protection for our proprietary 
technology and intellectual property
Competitors  may  duplicate  the  Company's  products,  design  around  its  patented  products,  or 
gain  access  to  its  proprietary  technology  and  intellectual  property.  The  Company  may  not  be 
able to prevent the unauthorized disclosure or use of its technical knowledge or trade secrets. 
The  Company  may  not  be  able  to  detect  the  unauthorized  use  of  its  intellectual  property, 
prevent breaches of its cybersecurity efforts, or take appropriate steps to enforce its intellectual 
property rights effectively. 

MITIGATION

We  strive  to  perform  under  each  of  our 
contracts.  To  date,  we  have  not  had  to 
pay  any  substantial  monetary  liquidated 
result  of  our  non-
damages  as  a 
performance.

We  work  with  other  participants  in  the 
lottery  industry  to  attract  and  retain  new 
players,  and  devote  significant  resources 
to 
services, 
products,  and  distribution  methods/
systems.

developing 

innovative 

We continue to evaluate the impact of the 
December  2020  post-Brexit  deal  on  our 
business, 
future  operations,  operating 
results and cash flows. Our flexibility as a 
global  organization  enables  us  to  timely 
react  with  structural  and  operational 
changes as may be appropriate. 

intend 

We invest heavily in product development 
in  various  disciplines  and 
to 
continue  investing  resources  in  research 
and  development.  We  continue  to  refine 
the  design,  development,  and  delivery 
capabilities  of  our  products  across  all 
channels to ensure product innovation.

We  vigorously  protect  our  proprietary 
technology  and  intellectual  property  to 
ensure  that  our  competitors  do  not  use 
such technology and intellectual property. 
trade 
We  also  prevent  disclosure  of 
secrets 
know-how 
through non-disclosure and confidentiality 
contractual 
agreements 
non-compete 
restrictions 
arrangements.

and 
including 

proprietary 

other 

and 

Annual Report and Accounts 2020                                                                                                                             Page | 43

DESCRIPTION AND CONTEXT
Risks arising out of divestitures
Divestitures involve risks, including difficulties in the separation of operations, services, products 
and  personnel,  the  diversion  of  management's  attention  from  other  business  concerns,  the 
disruption  of    business,  the  potential  loss  of  key  employees  and  the  retention  of  uncertain 
contingent liabilities related to the divested business. The Company may not be successful in 
managing  these  or  any  other  significant  risks  that  it  encounters.  Any  such  divestiture  could 
materially  and  adversely  affect  the  Company’s  business,  financial  condition,  results  of 
operations  and  cash  flows,  and  may  also  result  in  a  diversion  of  management  attention, 
operational difficulties and losses.   

Loyalty  Voting  Structure  may  limit  other  shareholders’  ability  to  influence  corporate 
decisions
As  of  March  11,  2021,  De  Agostini  S.p.A.  ("De  Agostini")  had  an  economic  interest  of 
approximately 50.49% in the Parent and, due to its election to exercise the special voting shares 
associated with its ordinary shares pursuant to the loyalty plan, a voting interest in the Parent of 
approximately  65.05%  of  the  total  voting  rights.  This  shareholder  may  make  decisions  with 
which other shareholders may disagree, including, among other things, delaying, discouraging, 
or preventing a change of control of the Company or a potential merger, consolidation, tender 
takeover,  or  other  business  combination  and  may  also  prevent  or  discourage 
offer, 
shareholders’ initiatives aimed at changes in the Parent’s management.

Legal and Compliance
Changing enforcement of the U.S. Interstate Wire Act of 1961 
On  January  14,  2019,  the  U.S.  Department  of  Justice  (the  "DOJ")  published  an  opinion  (the 
"2019 Opinion") reversing its previously-issued opinion that the Wire Act, which prohibits several 
types  of  wager-related  communications  over  a  "wire  communications  facility",  was  applicable 
only to sports betting. The 2019 Opinion interprets the Wire Act as applying to other forms of 
gambling that cross state lines. On June 3, 2019, the U.S. District Court for the District of New 
Hampshire ruled that the Wire Act applies only to sports betting and related activities, and the 
decision  was  affirmed  in  part  by  the  United  States  Court  of  Appeals  for  the  First  Circuit  on 
January  20,  2021.  It  is  unclear  whether  the  DOJ  will  appeal  the  First  Circuit  decision  to  the 
Supreme  Court  of  the  United  States.  If  the  Wire  Act  is  broadly  interpreted  and  enforced  to 
prohibit activities in which the Company and its customers are engaged, the Company could be 
subject to investigations, criminal and civil penalties, sanctions and/or other remedial measures 
and/or the Company may be required to substantially change the way it conducts its business, 
any  of  which  could  have  a  material  adverse  effect  on  the  Company's  results  of  operations, 
business, financial condition, or prospects.
The extensive and complex laws and regulations applicable to our operations
Regulatory requirements are constantly evolving and may vary from jurisdiction to jurisdiction. In 
particular,  the  Italian  government  has  recently  banned  gaming  advertising  and  significantly 
raised gaming taxes.  Any changes in the legal or regulatory framework or other changes, such 
as increases in the taxation of sports betting or gaming, changes in the compensation paid to 
licensees,  or  increases  in  the  number  of  licenses,  authorizations,  or  licenses  awarded  to  the 
Company's competitors, could materially affect its profitability. Lower than anticipated sales due 
to regulatory constraints could have a materially adverse effect on the results of the Company’s 
operations, business, financial conditions or prospects. 

to 

its 

relevance 

MITIGATION
review  our  business 
We  constantly 
the 
portfolio  and 
Company's  long-term  business  strategy. 
We 
to 
take  a  systematic  approach 
evaluating divestiture opportunities - from 
considering  the  complexity,  viability,  and 
the  costs  and  benefits  of  separating  a 
business unit in preparation for a sale, to 
establishing  a  project  plan,  timeline  and 
deliverables and execution of such plan.
Our Directors must, in good faith, act in a 
way  that  they  consider  most  likely  to 
promote the success of the Company for 
the benefit of its members as a whole. We 
robust  Related  Person 
enforce  our 
Transactions  Policy  through  ample  of 
internal  publicity  and 
training,  and 
rigorous  controls  implemented  by  our 
Internal Audit team. The Audit Committee 
conducts thorough reviews of key related 
party  transactions,  with  all  Independent 
Directors  participating 
the  decision 
making  process  and  involvement  from 
external  legal  and  financial  advisors,  if 
necessary, the costs associated with such 
advisors  being  shared  between 
the 
Company the related party in question.

in 

We continue to monitor and evaluate the 
2019  Opinion,  the  development  of  the 
legal challenge against the 2019 Opinion 
and the DOJ's position on the issues and 
the 
to  us,  our 
customers, and the industries in which we 
operate.

implications 

thereof 

We continuously evaluate our exposure to 
such  types  of  risks  for  any  changes  in 
government  regulations  and  their  effect 
on  our  operations,  business,  financial 
conditions  or  prospects.  We  adjust  our 
business strategy as necessary to remain 
compliant  with  laws  and  regulations  and 
also remain profitable.

Annual Report and Accounts 2020                                                                                                                             Page | 44

DESCRIPTION AND CONTEXT
Adverse changes in tax regulation and differing interpretations by authorities on taxation
While the Company believes its tax positions are consistent with the tax laws in the jurisdictions 
in  which  it  conducts  business,  it  is  possible  that  these  positions  may  be  overturned  by  tax 
authorities, which may have a significant impact on the Company’s global provision for income 
taxes. Furthermore, changes in tax laws or regulations may be proposed or enacted that could 
significantly affect the Company’s overall tax expense. Any increases in the levels of taxation or 
duties  to  which  the  Company  is  subject,  or  the  implementation  of  any  new  taxes  or  levies  to 
which the Company will be subject, could increase the Company's tax obligations in countries 
where  it  does  business,  which  may  adversely  affect  on  the  Company's  results  of  operations, 
business, financial condition, or prospects.
Operational
Failure to attract, retain and motivate personnel
The Company's success relies on the continued service of its senior management and technical 
personnel,  and  on  its  ability  to  continue  to  attract,  motivate,  and  retain  highly  qualified 
employees and maintain a diverse workforce. Particularly in the lottery and gaming industries, 
the market for qualified executives and highly-skilled technical workers is intensely competitive, 
and the loss of key employees or an inability to hire a sufficient number of technical staff could 
limit  the  Company's  ability  to  develop  successful  products  and  could  cause  delays  in  getting 
new products to market.

Lack of integrity of our employees, directors and agents
The  Company  strives  to  set  exacting  standards  of  personal  integrity  for  its  employees  and 
directors  and  its  reputation  in  this  regard  is  an  important  factor  in  its  business  dealings  with 
lottery,  gaming,  and  other  governmental  agencies.    An  allegation  or  a  finding  of  improper 
conduct on the Company's part, or on the part of one or more of its current or former employees, 
directors or agents, or the failure to detect fraudulent activity by employees in a timely manner, 
could  have  a  material  adverse  effect  upon  the  Company's  results  of  operations,  business, 
financial  condition,  or  prospects,  including  its  ability  to  retain  or  renew  existing  contracts  or 
obtain new contracts. For example, in October 2020, the Italian Tax Police announced that it is 
investigating alleged misconduct by a small number of the Company's former employees which 
involved unauthorized access to the Company's lottery system in Italy in order to identify and 
redeem winning scratch-off lottery tickets. The Company is fully cooperating with the Italian Tax 
Police in order to facilitate its investigation into the alleged misconduct and has taken proactive 
steps  to  ensure  the  integrity  of  the  Company's  games  and  to  protect  the  interests  of  the 
Company's customers.

Lack of integrity of our products and systems
The real and perceived integrity and security of the Company's products and systems are critical 
to  its  ability  to  attract  customers  and  players.  In  the  event  of  an  actual  or  alleged  defect  in  a 
Company product or unauthorized access of a Company system, the Company's existing and 
prospective  customers  may  lose  confidence  in  the  integrity  and  security  of  the  Company's 
products and systems. Such a failure could have a material adverse effect upon the Company's 
results  of  operations,  business,  financial  condition  or  prospects,  including  its  ability  to  attract 
new customers and retain its existing customers.

MITIGATION

tax 
We  maintain  a  well  qualified 
department as well as good relationships 
with  third  party  tax  experts,  helping  to 
achieve 
risks 
assess 
tax 
the 
compliance  with 
legislation.  We  strive 
to  maintain  a 
consultative and collaborative relationship 
with the tax authorities.

and 
relevant 

these 

in 

them 

to  support 

to  attract  and  retain 

We  put  in  place  and  improve  on  our 
succession  plans 
for  key  roles.  We 
provide  well-structured  and  competitive 
reward and benefit packages that ensure 
our  ability 
the 
employees we need. We invest in training 
and career development opportunities for 
our  people 
their 
careers.  We  strive  to  create  a  fair  and 
inclusive  culture 
that  values  unity, 
diversity,  and  belonging  in  our  people, 
players, customers, and communities.
We  strive  to  set  exacting  standards  of 
personal  integrity  for  our  employees  and 
directors  as  part  of  our  process 
to 
maintain  the  highest  levels  of  integrity  in 
our  operations  and  fulfil  regulatory  and 
licensing  processes.  We  have  a  robust 
global  compliance  program  that  requires 
they 
to  acknowledge 
employees 
understand  and  comply  with  company 
policies. The Audit Committee reviews the 
Company's  procedures  for  its  systems 
the  prevention  of 
and  controls 
corruption and bribery, including the Anti-
Corruption Compliance and Ethics Policy, 
and  receive  periodic  compliance  reports. 
review  our 
We 
operational  systems  and  processes 
designed to prevent fraudulent activities.  

take  measures 

that 

for 

to 

to 

improving 

We  are  committed 
the  
technologically  advanced 
design  of 
systems  intended  to  increase  products’ 
security and maintaining integrity and we 
strive 
to  set  exacting  standards  of 
integrity and security for our products and 
systems. 

Annual Report and Accounts 2020                                                                                                                             Page | 45

DESCRIPTION AND CONTEXT
Cyber-attacks and cyber-security risks
Theft and security breaches may expose the Company to a risk of loss of, or improper use and 
disclosure  of,  confidential  business  and  personal  information,  which  may  result  in  significant 
litigation expenses and liability exposure, seriously harm the Company's reputation, and have a 
material adverse effect on the Company's results of operations, business, financial condition, or 
prospects. Additionally, cyber-attacks could also compromise trade secrets and other sensitive 
information and result in such information being disclosed to others and becoming less valuable, 
which could have a material adverse effect upon the Company's results of operations, business, 
financial condition, or prospects.
Decreased operational efficiency and productivity due to measures taken to reduce the 
impact of the COVID-19 pandemic
The  outbreak  of  COVID-19  has  caused,  and  may  continue  to  cause  us  and  certain  of  the 
Company’s  suppliers,  to  implement  temporary  measures  mandating  employees  to  work  from 
home  and  collaborate  remotely  where  possible.  Furthermore,  the  COVID-19  pandemic  has 
changed  the  way  the  Company  connects  with  customers.  The  extent  to  which  this  outbreak 
impacts the Company’s results of operations, cash flows, and financial condition will depend on 
future  developments,  which  are  highly  uncertain  and  unpredictable,  including  new  information 
which may emerge concerning the severity and duration of this outbreak and the actions taken 
by governmental authorities and us to contain it or treat its impact. 

Systems, network or telecommunications failures
Any  disruption  in  the  Company's  network  or  telecommunications  services,  or  those  of  third 
parties that the Company uses in its operations, could affect the Company’s ability to operate its 
systems,  which  could  result  in  reduced  revenues  and  customer  downtime.  Disruptions  with 
Company's  network  and  databases  of  business  and  customer  information  and  those  of  third 
parties  the  Company  uses  could  result  in  a  wide  range  of  negative  outcomes,  including 
devaluation of the Company's intellectual property, increased expenditures on data security, and 
costly  litigation  and  potential  payment  of  liquidated  damages,  each  of  which  could  have  a 
material adverse effect on the Company's results of operations, business, financial condition, or 
prospects.  
Financial
Covenants in the Company’s debt agreements may limit its ability to operate its business
Certain of the Company's debt agreements require it to comply with covenants that may limit the 
Company's  ability  to,  amongst  other  things,  pay  dividends  and  repurchase  shares,  dispose 
assets  and  incur  indebtedness.  For  example,  in  May  2020,  the  Company  entered  into 
agreements  to  amend  its  senior  debt  arrangements  which,  among  other  things,  prohibit  the 
Company  from  making  restricted  payments  (including  dividends,  ordinary  share  repurchases) 
during the period commencing on April 1, 2020 and expiring on June 30, 2021. A breach of such 
covenants could, if not cured or waived, result in acceleration of its indebtedness, result in the 
enforcement of security interests or force the Company into liquidation. Such a breach or any 
failure to otherwise timely repay outstanding indebtedness could have a material  adverse effect 
on the Company's results of operations, business, financial condition, or prospects. 
The Company may incur additional impairment charges
The  Company  may  be  required  to  record  a  significant  charge  in  its  consolidated  financial 
statement  during  the  period  in  which  any  impairment  of  goodwill  or  intangible  assets  is 
determined,  which  would  negatively  affect  the  Company’s  results  of  operations.  In  light  of  the 
COVID-19  pandemic  and  the  resulting  unfavorable  social,  political,  economic,  and  financial 
conditions, the Company performed an interim goodwill impairment assessment under IFRS in 
the three months ended March 31, 2020, which resulted in a $296.0 million goodwill impairment 
charge reducing the value of its former International and North America Gaming and Interactive 
segments.

MITIGATION

We  continuously  implement  and  improve 
network  security  measures  and  data 
protection safeguards to prevent or detect 
cyber-attacks.  We  put 
in  place  and 
improve  our 
internal  policies  and 
insurance 
procedures,  and  also  hold 
policies  that  can  mitigate  losses  incurred 
due to cyber-attacks.

the 

and 

enhanced 

We have taken measures to monitor and 
reduce 
the  outbreak, 
impact  of 
including  establishing  a  cross-functional 
global crisis management team, protocols 
for 
responding  when  employees  are 
cleaning 
infected, 
procedures  at  all  sites.  We  have  also 
taken measures to reduce operating costs 
and  ensure  liquidity  given  the  uncertain 
impact of COVID-19 on revenue, deferred 
all  non-critical  capital  expenditures,  have 
implemented  a  number  of  employee-
related  actions,  and  may  in  the  future 
implement further actions.

safeguards, 

We  continuously  implement  and  improve 
network  security  measures  and  data 
protection 
a 
disaster  recovery  strategy  for  back  office 
systems. We also hold insurance policies 
that  can  mitigate  losses  incurred  due  to 
cyber-attacks.

including 

We  maintain  long  debt  maturities  and 
reasonable  net  debt  to  EBITDA  leverage 
to help minimize our refinancing risk. We 
meticulously  monitor  and  forecast  the 
leverage 
threshold  and  other 
ratio 
financial covenant measures. 

in 
We  monitor  events  and  changes 
the 
impact 
circumstances  which  may 
carrying 
value  of  our  amortizable 
intangible  assets.  We  continue  to  review 
our  amortizable 
for 
impairment,  and  tests  goodwill  and  other 
indefinite-lived 
for 
impairment at least annually. 

intangible  assets 

intangible  assets 

Annual Report and Accounts 2020                                                                                                                             Page | 46

The impact of COVID-19
Please refer to the CEO statement and the Section 172 Statement for the impact of COVID-19 on operations and 
actions taken by the Company. 

Given  the  uncertainty  associated  with  pandemic-related  restrictions,  mainly  on  the  Global  Gaming  segment,  the 
Company is not providing a full-year outlook at this time. 

Approval 
This Strategic Report has been approved by the Directors on March 11, 2021 and signed on its behalf on March 16, 
2021.

Signed on behalf of the Directors by:

Marco Sala
Chief Executive Officer

Annual Report and Accounts 2020                                                                                                                             Page | 47

2. DIRECTORS' REMUNERATION REPORT

ANNUAL STATEMENT 

Dear Recipient, 

As  the  chairperson  of  the  Compensation  Committee 
(the  "Committee"),  I  am  pleased  to  present  the 
Directors' Remuneration Report for the financial year 
ended  December  31,  2020.  This  report  is  split  into 
three sections:

•

•

•

the 

the  activities  of 

year,  and  explains  how 

This  Annual  Statement  summarizing  the  work 
of  the  Committee,  our  approach  to  Directors’ 
remuneration,  and 
the 
Committee in the year; 
The  Remuneration  Report,  which  sets  out  the 
payments  and  awards  made 
to  Directors, 
the  Parent’s 
link  between 
details 
performance  and  remuneration  for  the  2020 
financial 
the 
Remuneration  Policy  was  implemented  in  the 
financial year under review. The Remuneration 
Report  is  designed  to  demonstrate  the  link 
between 
its 
performance and the remuneration outcomes of 
our  Directors  and  particularly  those  of  our 
Executive  Director  and  Chief  Executive  Officer 
("CEO"),  Marco  Sala,  and  our  Executive 
Director  and  Executive  Vice  President  and 
Chief  Financial  Officer  ("CFO"),  Max  Chiara; 
and 
The  Remuneration  Policy,  which  presents  our 
proposed  Directors’  Remuneration  Policy  to  be 
put  before  shareholders  for  approval  at  the 
forthcoming  annual  general  meeting  (“AGM”).  
The current Remuneration Policy was approved 
at the May 2019 AGM.

the  Company's 

strategy, 

Following the appointment of new Directors, including 
an  additional  Executive  Director,  to  the  Board  during 
2020,  the  Committee  commenced  a  detailed  review 
of  the  Remuneration  Policy  to  identify  areas  of 
change, 
if  any.  The  key  policy  changes  are 
summarized  in  the  proposed  Remuneration  Policy 
contained in this Directors’ Remuneration Report. The 
proposed  Remuneration  Policy,  subject  to  approval 
by  shareholders  (binding  vote),  will  last  for  three 
years  from  the  forthcoming  AGM  or  until  another 
remuneration policy is approved in a general meeting. 

Remuneration program
is  a  common  component  of  Director 
Equity 
remuneration within our remuneration peer group and 
it is common and appropriately competitive within our 
market  to  use  non-performance  based  equity  for 
compensating  Directors.  The  Committee  regularly 
reviews  IGT's  remuneration  structures,  taking  into 
account  external  emerging 
in  corporate 
governance developments. 

trends 

responsibilities 

Our remuneration arrangements take into account the 
additional  director 
involved  with 
service  on  the  board  of  a  public  limited  company 
incorporated  under  the  laws  of  England  and  Wales, 
listed  on  the  New  York  Stock  Exchange  and  subject 
to  the  U.S.  Securities  and  Exchange  Commission 
reporting  requirements,  as  compared  with  other 
companies  that  are  listed  and  incorporated  solely  in 
the  U.K.  We  are  sensitive 
to  U.K.  corporate 
governance practices and remuneration policies, and 
recognize 
that  some  aspects  of  our  current 
remuneration  arrangements  may  not  be  consistent 
with  these  practices  and  policies.  The  Committee 
aims to balance any conflict between those practices 
and  policies  and  the  need  to  effectively  compete  for 
talent in a complex, global marketplace. 

While the U.K. Corporate Governance Code does not 
apply to the Company, we nevertheless seek to apply 
its  provisions  where  consistent  with  Company’s 
needs  and  operating  environment.  The  Directors’ 
Remuneration  Report  has  been  prepared 
in 
accordance  with  all  applicable  U.K.  legislation  while 
taking  account  of  applicable  corporate  governance 
and  proxy  guidelines.  The  Committee  continues  to 
the  Company’s 
look 
for  opportunities 
latest  proxy 
remuneration  structures  with 
guidelines and shareholder expectations.

to  align 

the 

is  subject 

The  Remuneration  Report,  together  with  this Annual 
to  an  annual  advisory 
Statement, 
shareholder  vote  at  the  forthcoming  AGM  and  does 
not  affect 
to  an 
individual Director.

the  actual  remuneration  paid 

Overall,  the  Committee  has  concluded  that  our 
current  remuneration  program  is  competitive  and 
appropriate  within  the  market  where  we  primarily 
compete for directors and executive talent. 

Annual Report and Accounts 2020                                                                                                                             Page | 48

Changes to the Board
Paget Alves did not stand for re-election to the Board 
at  the  2020  AGM  thus  his  term  ended  on  June  25, 
2020.  He  was  also  a  member  of  the  Committee 
during 2020 until his Board term ended.

Beatrice  Bassey  was  appointed  to  the  Board  on 
March 20, 2020. She received pro-rated remuneration 
for service during the year and an award of pro-rated 
restricted share units (“RSUs”) which vested on June 
25,  2020.  Beatrice  Bassey  was  appointed  to  the 
Nominating  and  Corporate  Governance  Committee 
on June 25, 2020.

On April 14, 2020, Max Chiara joined the Board as an 
the 
Executive  Director,  after  having 
Company  on  April  6,  2020  as  Executive  Vice 
President and Chief Financial Officer.

joined 

first 

2020 Remuneration highlights
Executive Directors 
Below  are  the  highlights  of  the  remuneration-related 
circumstances  that  impacted  our  Executive  Directors 
during 2020:

•

•

•

•

for 

cancelled 
annual 

the  same  six-month  period. 
the  Committee 
2020 

Key  remuneration  decisions  related 
to 
COVID-19:  As  a  result  of  the  global  onset  of 
COVID-19,  the  Committee  approved  six-month 
salary  reductions  of  50%  and  30%  for  Marco 
Sala  and  Max  Chiara,  respectively,  effective 
April 1, 2020 through September 30, 2020. This 
salary reduction further impacted certain global 
leadership  roles  on  a  declining  percentage 
In 
scale 
the 
addition, 
performance-based 
bonus 
program for all eligible employees, including the 
Executive Directors.
The  Committee 
Performance  metrics: 
reviewed  performance  achievement  of 
the 
2018-2020  LTIP  (as  defined  below)  against 
metrics  at 
the  February  2021  Committee 
meeting and determined them to be appropriate 
in  light  of  business  performance  across  the 
the 
relevant  performance  periods  despite 
impact of COVID-19 on operations. 
Performance achievements: The performance 
metrics  of  the  2018-2020  LTIP  (as  defined 
below)  performance  shares  units  ("PSUs")  did 
not meet threshold achievement and, therefore, 
no awards under the 2018-2020 LTIP vested for 
Executive Directors or other eligible employees.
2020  Long-Term  Incentive  Plan  ("LTIP"): 
Historically, IGT has awarded equity in the form 
of  PSUs,  which  vest  based  on  achievement 
against  predetermined  company 
financial 
performance  targets.  This  practice,  however, 
proved challenging in 2020 amid the COVID-19 

Establishing 

pandemic. 
forward-looking 
performance metrics during this continued time 
of uncertainty led us to consider alternatives for 
this  year’s  process.  Consistent  with  the  2015 
Equity  Incentive  Plan,  the  Committee  modified 
its typical practices of awarding only PSUs and, 
instead  approved  a  one-time  award  of  RSUs. 
The  Committee  determined  that  time-based 
RSUs  was  the  most  effective  way  to  reward 
Executive  Directors 
eligible 
employees  for  their  extraordinary  efforts  and 
IGT’s results during this unprecedented year.

other 

and 

Non-Executive Directors 
There  were  no  substantial  changes  to  the  Non-
Executive Directors' remuneration during 2020. 

Use of discretion during 2020 
During  2020,  and  as  a  result  of  COVID-19's  impact 
on business operations, the Committee: 

•

•

in 

the  section  headed 

Cancelled the performance-based 2020 annual 
bonus program and approved salary reductions 
for  the  Executive  Directors,  as  more  fully 
"2020 
described 
Remuneration  Highlights"  of 
this  Annual 
Statement; and 
Altered  the  practice  governing  the  LTIP  by 
granting  a  one-time  time-based  awards,  with 
vesting  based  on  continued  service  through 
each of the vesting dates - December 31, 2021 
and December 31, 2022.  

Other than as disclosed above, the Committee did not 
exercise 
its  discretion  when  awarding  Directors’ 
remuneration during 2020. 

In conclusion
I  would  like  to  thank  our  shareholders  for  their 
continued  support  during  the  year.  We  continue  to 
welcome  your  feedback  as  we  remain  committed  to 
open and transparent dialogue with shareholders and 
we  hope  to  receive  your  support  at  the  forthcoming 
AGM.

Gianmario Tondato Da Ruos
Chairperson of the Compensation Committee

Annual Report and Accounts 2020                                                                                                                             Page | 49

REMUNERATION REPORT
This  Remuneration  Report,  prepared  in  accordance  with  the  Large  and  Medium-sized  Companies  and  Groups 
(Accounts and Reports) Regulations 2008, as amended, explains how the Remuneration Policy was implemented in 
2020  and  the  resulting  payments  each  of  the  Directors  received.  The  information  in  this  report  has  been  audited 
where required under the Regulations, which is indicated for the applicable sections.

This report is subject to an advisory vote by shareholders at the forthcoming AGM. 

Executive Directors’ remuneration as a single figure - audited
The remuneration of the Executive Directors for the financial years ended December 31, 2020 and 2019 is set out 
below and relates to the performance of their roles as the Executive Directors of the Parent or in connection with the 
management of the affairs of any subsidiary of the Parent. 

($)

Salary(1)

Benefits(2)

Pension(3)

Other(4)

Total 
Fixed Pay

Annual 
Bonus(5)

LTIP(6)

Total 
Variable Pay

Total(7)

Marco Sala

2020
2019

979,998 

280,988 

  1,195,884 

1,277,768 

265,452 

500,343 

— 

— 

  2,456,870 

— 

 3,368,947 

  2,043,563 

  3,797,237 

  657,840 

3,368,947 

4,455,077 

5,825,817 

6,498,640 

Max Chiara

2020

453,846 

294,711 

754 

  500,000 

  1,249,311 

— 

 1,054,735 

1,054,735 

2,304,046 

(1)   Marco Sala’s annual salary is $1,000,000 paid monthly, of which 70% is paid in GBP and 30% in Euros, both of which are converted using fiscal year-to-date 
exchange  rates.  In  addition  to  base  salary,  the  amount  includes  true-up  payments  related  to  foreign  currency  fluctuations  and  tax  equalization,  per  his 
employment contract. Marco Sala's 2020 salary also reflects a 50% reduction for the April 2020 to September 2020 period.

Max Chiara’s annual salary is $800,000 paid bi-weekly. He joined the Company in April 2020; therefore, his salary reflects a pro-rated annual amount as well as 
a 30% reduction for the April 2020 to September 2020 period.

(2)   Taxable benefits include the following:

($)

Housing

Car Benefit

Meals & Travel 
Allowances

Insurance(a)

Tax(b)

Other (c)

Total 
Taxable 
Benefits

Marco Sala

2020

2019

Max Chiara

2020

17,762 

18,624 

22,959 

22,207 

7,335 

9,326 

4,569 

4,459 

228,363 

210,836 

— 

— 

280,988 

265,452 

— 

— 

— 

5,529 

— 

289,182 

294,711 

(a)  Includes health and life insurance. 

(b)   Represents tax equalization related to LTIP and allowances as well as tax preparation services. 

(c)   Includes benefits paid to Max Chiara for costs incurred to re-locate from his prior residence to Rhode Island as required for his employment, as well as his 

pro-rated perquisite.

(3)   Marco Sala's pension includes base pension contributions, severance and employer social tax contributions in respect of his Italian service agreement. Marco 

Sala’s 2020 pension includes a $766,717 pension contribution related to his 2019 annual bonus which was paid in 2020. 

In March 2019, the HMRC granted a formal Section 690 Payroll Directive for Marco Sala (under U.K. Legislation Section 690 ITEPA 2003). This applied for the 
2018  to  2019  UK  tax  year  on  a  cumulative  basis  resulting  in  a  one-time  large  payroll  credit  of  income  tax  for  Marco  Sala  in  March  2019  and  corresponding 
reduction to employer pension contributions, the impact of which is included in 2019 pension.

Max Chiara's pension includes employer contributions to his United States defined contribution 401(k) plan.

(4)  The amount relates to the first installment of a $2.0 million bonus as part of Max Chiara's offer of employment to compensate for his forfeited remuneration at 
his previous employer, which is to be paid in four equal installments as follows: (1) within 30-days of his employment start date; and (2) on each of the first, 
second and third anniversaries of his employment start date. He must remain employed with the Company through the applicable payment date to receive each 
installment.

(5)  The  Committee  cancelled  the  annual  performance-based  bonus  program  in  2020;  therefore,  no  bonus  was  earned  in  2020.  Marco  Sala's  2019  amount 
represents  annual  bonus  earned  for  the  annual  performance  period  ended  2019  paid  in  2020.  This  amount  also  includes  the  estimated  true-up  payments 
related to foreign currency fluctuations and tax equalization, per Marco Sala's employment contract.

(6)  Total LTIP is as follows:

Marco Sala

2020

2019

Max Chiara

2020

Performance Units(a)
($)

Shares

Restricted Share Units(b)
($)
Shares

Total LTIP

Shares

($)

— 
70,508 

— 

657,840 

277,508 

3,368,947 

— 

— 

277,508 

70,508 

3,368,947 

657,840 

— 

— 

86,881 

1,054,735 

86,881 

1,054,735 

(a)  The 2020 amount reflects 0% performance achievement subject to the 2018 through 2020 performance period, therefore no shares will vest under this 
plan. The 2019 amount represents 38.2% of target PSUs subject to the 2017 through 2019 performance period, of which 50% vested on April 1, 2020, 
multiplied by $6.52, the share price on the date of vesting, and the remaining 50% of which will vest on April 1, 2021. The 2019 amount has been updated 
to reflect the number of units scheduled to vest in April 2021 multiplied by $12.14, the three-month ending share price as of December 31, 2020. 

Annual Report and Accounts 2020                                                                                                                             Page | 50

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(b)   The amount reflects the number of RSUs granted on November 6, 2020 multiplied by $12.14, the three-month ending share price as of December 31, 
2020.  50%  of  the  RSUs  vest  on  December  31,  2021  and  the  remaining  50%  vest  on  December  31,  2022,  subject  to  continued  service  through  the 
applicable vesting dates. 

(c)   Details on share price appreciation is included in “Interests and vesting criteria shares awarded during the financial year - audited” below.

(7)  Marco  Sala's  total  remuneration  reflects  all  remuneration  related  to  his  employment  contract  with  the  Parent,  and  for  the  avoidance  of  doubt,  under  his 

employment contract with Lottomatica S.p.A. which merged with and was absorbed by Lottomatica Holding S.r.l., effective December 1, 2018.

Performance against performance conditions for the annual bonus program - audited
Annual  bonuses  under  the  annual  bonus  program  were  cancelled  for  all  eligible  participants  in  2020  due  to  the 
impact of COVID-19 on business operations. 

Performance against performance conditions for the LTIP vesting - audited 
The  LTIP  amount  included  in  performance  units  of  the  2020  single-figure  table  of  remuneration  reflects  the 
performance share units granted in 2018. Vesting was dependent on performance over three financial years ended 
on December 31, 2020 and continued service until April 1, 2021 for 50% of the units earned and April 1, 2022 for the 
remaining 50% of units earned. The vesting of the 2018 PSUs were tied to first achieving a three-year Cumulative 
Consolidated  Adjusted  EBITDA  of  at  least  92.5%  of  target  adjusted  by  an  Adjusted  Net  Debt  scoring  factor 
measured  on  the  Adjusted  EBITDA/Adjusted  Net  Debt  Scoring  Matrix  that  positively  or  negatively  adjusts  the 
Adjusted Cumulative EBITDA payout based on Adjusted Net Debt results versus the plan target. The performance 
of  these  awards  is  further  modified  by  the  Company’s  relative  Total  Shareholder  Return  performance  against  the 
Russell  Midcap  Index.  Given  the  impact  of  COVID-19  on  the  Company’s  financial  results,  threshold  Adjusted 
Cumulative EBITDA performance for vesting was not achieved and the Committee did not use discretion to vest any 
portion of the 2018 PSUs. No shares were earned in respect of  this performance period; therefore, no value has 
been realized related to share price appreciation. 

The performance achieved against the performance targets is shown below.

($ in millions)
2018 - 2020 
Adjusted Cumulative EBITDA
Adjusted Net Debt
EBITDA/Net Debt Matrix Result 
Relative TSR(1) Modifier
Performance results (% of target)(2)
Total units earned (% of maximum)(3)

Threshold

Target

Maximum

2020 
Performance

Performance 
% of Target

Payout %

4,867

7,681

5,262

7,381

5,525

7,081

4,565

6,968

87%

106%

<25th

60th

>75th

7.8%

13%

—%

—%
—%
75.0%
—%
—%

(1)   Total Shareholder Return.

(2)  EBITDA/Net Debt Matrix Result payout (0.0%) multiplied by relative Total Shareholder Return Percentile payout (75.0%).

(3)  The maximum number of shares to be earned under the plan is 145% of target.

Interests and vesting criteria shares awarded during the financial year - audited
Historically,  the  Parent  has  granted  awards  under  the  LTIP  which  are  subject  to  conditions  based  on  the 
achievement  of  predetermined  company  financial  performance,  modified  by  the  company's  relative  Total 
Shareholder Return (“TSR”) compared to the Russell Midcap Index, over a three-year period. Given the challenges 
in setting long-term financial performance targets amid the COVID-19 pandemic, in 2020 the Committee altered the 
practice  governing  the  LTIP  to  grant  time-based  RSUs  to  the  Executive  Directors,  for  which  vesting  is  based  on 
continued service through the applicable vesting dates, upon which 50% of units vest on December 31, 2021 and 
the remaining 50% vest on December 31, 2022. 

Annual Report and Accounts 2020                                                                                                                             Page | 51

The long-term incentive plan amount included in the RSUs of the 2020 single-figure table of remuneration reflects 
the RSUs granted in 2020. The details of these RSUs are included in the table below:

Executive 
Director
Marco Sala
Max Chiara

Type of Award
RSU
RSU

Maximum 
Units
277,508
86,881

Price on Grant 
Date ($)
9.08
9.08

Face Value on 
Grant Date(1) 
($)
2,519,773
788,879

Share  Price 
Appreciation(2)
($)
849,174
265,856

(1)  The  face  value  on  grant  date  is  calculated  as  the  maximum  number  of  units  which  could  be  earned  under  the  award  times  the  Price  on  Grant  Date.  The 

maximum number of units which could be earned is equal to the number of shares granted. 

(2)  Share price appreciation is calculated as the three-month ending share price as of December 31, 2020, $12.14, less the Price on Grant Date, $9.08, multiplied 

by the number of shares granted. The Committee has not exercised discretion related to share price appreciation.

Pensions - audited
Marco Sala
Marco Sala participates in the Company’s Italian pension funds at the same rates eligible employees participate, the 
rate of which may be different by entry date into the plan and job level. The amount in the single-figure table reflects 
Marco  Sala's  Italian  pension  under  his  service  agreement  with  Lottomatica  S.p.A.  which  merged  with  and  was 
absorbed  by  Lottomatica  Holding  S.r.l.  (“Lottomatica”),  effective  December  1,  2018,  and  the  Italian  integrative 
pension fund, both of which are structured as a contribution scheme. Under the pension fund subject to his service 
agreement,  the  employee  contribution  rate  is  equal  to  10.19%  and  the  employer  quota  is  approximately  27%  of 
base salary, allowances and annual bonus. Marco Sala’s contributions subject to the Italian integrative pension fund 
(PREVIP) are levied at a rate of 3.45% and employer contributions are 8.55% of base salary. Both pension funds’ 
contribution rates are applied to Marco Sala’s remuneration earned under both of his service agreements with the 
Parent  and  Lottomatica  as  disclosed  in  the  single  figure  table.  Employer  contributions  are  allocated  to  the  Parent 
and Lottomatica based on remuneration earned under such agreement. 

In  addition,  the  Company  makes  mandatory  contributions  to  PREVIP  for  TFR  (Italy’s  severance  program)  at  a 
6.90%  rate  of  Marco  Sala’s  base  salary,  allowances  and  annual  bonus  earned  under  both  of  his  service 
agreements. At the time Marco Sala’s employment ends with the Company, he may receive this benefit as a lump 
sum  payment  or  keep  the  balance  in  PREVIP.  As  of  December  31,  2020,  there  was  no  accrual  for  an  Italian 
severance payment for Marco Sala.

The  estimated  retirement  date  for  Marco  Sala  is  in  January  2027,  which,  in  accordance  with  Italian  regulations, 
could be postponed to March 2027.

Max Chiara
Max Chiara is eligible to participate in the Company's U.S. defined contribution 401(k) plan, which is offered to all 
U.S. employees. IGT provides a 3.5% company match on the first 6% of employee contributions as follows: 100% 
match on the first 1% of employee contributions and 50% match on the next 5% of employee contributions, subject 
to the U.S. Internal Revenue Services (IRS) limits then in effect, which is $19,500 in 2020 with an additional "catch-
up" contribution of $6,500 for employees age 50 or older as of December 31, 2020. 

Annual Report and Accounts 2020                                                                                                                             Page | 52

Non-Executive Directors' remuneration as a single figure - audited
The remuneration of the Non-Executive Directors for the financial years ended December 31, 2020 and 2019 is set 
out below and relates to his or her performance of his or her role as a Non-Executive Director of the Parent. 

Retainers

Other Fees(1)

RSUs(2)

Total(3)

($)
Lorenzo Pellicioli (Chairperson)
2020
2019

James McCann (Vice Chairperson and Lead Independent Director)

Paget Alves(4)

Beatrice Bassey(5)

Alberto Dessy(6)

Marco Drago

Patti Hart(7)

Heather McGregor

Samantha Ravich(8)

Vincent Sadusky

2020
2019

2020
2019

2020

2020
2019

2020
2019

2019

2020
2019

2020
2019

2020
2019

Gianmario Tondato Da Ruos

2020
2019

150,000 
150,000 

140,000 
140,000 

48,974 
100,000 

78,077 

104,000 
103,000 

100,000 
100,000 

— 
— 

20,478 
54,053 

9,441 
26,993 

345,662 
155,898 

304,180 
137,188 

— 
124,720 

495,662 
305,898 

464,658 
331,241 

58,415 
251,713 

— 

330,552 

408,629 

5,377 
3,722 

— 
— 

276,537 
124,720 

276,537 
124,720 

385,914 
231,442 

376,537 
224,720 

75,000 

5,969 

— 

80,969 

100,000 
100,000 

100,000 
42,436 

140,000 
140,000 

130,000 
130,000 

— 
— 

— 
— 

6,720 
13,720 

— 
— 

276,537 
124,720 

276,537 
100,074 

276,537 
124,720 

276,537 
124,720 

376,537 
224,720 

376,537 
142,510 

423,257 
278,440 

406,537 
254,720 

(1)  

These figures primarily relate to reimbursable meal and travel expenses for attending Board meetings in the U.K. 

(2)   Amounts for 2020 reflect the number of RSUs granted at the 2020 AGM multiplied by $12.14, the three-month ending share price as of December 31, 2020. 
The RSUs vest on the date of the 2021 AGM. Beatrice Bassey’s 2020 RSU also includes a pro-rated award for her services from March 20, 2020 to June 25, 
2020, the amount of which is equal to the number of shares granted times the share price on the vesting date, $8.78. Amounts for 2019 have been updated to 
reflect  the  number  of  RSUs  granted  at  the  2019 AGM  times  the  share  price  on  the  vesting  date,  $8.78.  Samantha  Ravich’s  2019  RSU  is  pro-rated  for  her 
services from when she was appointed to the Board on July 31, 2019.

(3) 

(4) 

(5) 

(6) 

Non-Executive Directors are not eligible to receive variable remuneration; therefore, Total remuneration equals fixed remuneration.

Paget Alves did not stand for re-election at the 2020 AGM and his term ended on June 25, 2020. He received a pro-rated amount of compensation for his 
services during the year. 

Beatrice Bassey was appointed to the Board on March 20, 2020 and received a pro-rated amount of compensation for her services during the year.

Alberto Dessy's fees include a 4% stipend related to Italian regulatory requirements.

(7)   Patti Hart did not stand for re-election at the 2019 AGM and her term ended on May 17, 2019. She received pro-rated compensation for her services during the 

year.

(8) 

Samantha Ravich was appointed to the Board on July 31, 2019 and received a pro-rated amount of compensation for her services during the year.

Annual Report and Accounts 2020                                                                                                                             Page | 53

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payments to past Directors and payments for loss of office - audited
Paget Alves retired as a member of the Board of the Parent on June 25, 2020. His fees and RSU awards have been 
included  in  the  Non-Executive  Directors'  remuneration  as  a  single  figure  table  and  share  interests  table  of  this 
report.

There  have  been  no  other  payments  of  money  or  other  assets  made  to  any  director  of  the  Parent  or  for  loss  of 
office, in each case, at any time during the financial year ended December 31, 2020. 

Statement of Director's shareholding and share interests - audited
Share Ownership Guidelines
Executive  Directors  are  required  to  acquire  and  maintain  shares  with  a  fair  market  value  equal  to  at  least  three 
times base salary (which is the case for the current CFO, Max Chiara) and a maximum of at least five times base 
salary (which is the case for the current CEO, Marco Sala). Shares included in the ownership criteria include shares 
which are beneficially owned regardless of whether the shares were issued under a Company plan or purchased on 
the  market,  and  vested  shares  held  in  trust  to  benefit  the  Executive  Director  or  his  family  members.  Unearned 
performance  shares  do  not  count  towards  the  ownership  criteria  until  such  shares  have  been  earned.  Unvested 
RSUs  and  unexercised  share  options  are  not  taken  into  account  for  purposes  of  the  guidelines.  If  the  Executive 
Director  has  a  co-investment  agreement,  50%  of  shares  committed  to  the  co-investment  will  not  be  taken  into 
account for purposes of the guidelines. 

Executive Directors must hold all of the net settled shares they receive under the LTIP and the co-investment plan 
for a period of at least five years from the date of grant. The period expires on the fifth anniversary of the date of 
grant, provided the relevant director meets his or her holding requirements under the Share Ownership Guidelines. 

Executive  Directors  are  required  to  hold  (i)  during  the  first  year  post  departure,  the  lower  of  their  respective 
shareholding guideline and the actual shareholding immediately prior to departure, and (ii) during the second year 
post departure, the lower of 50% of their respective shareholding guideline and the actual shareholding at the start  
of the second year post departure.

Beginning  November  10,  2020  (or  five  years  after  joining  the  Board  if  such  date  is  subsequent  to  November  10, 
2020), a Non-Executive Director is expected to hold, for as long as he or she remains on the Board, ordinary shares 
of  the  Parent  that  have  a  fair  market  value  equal  to  at  least  three  times  the  base  annual  retainer  amount  then  in 
effect for that Non-Executive Director. Unvested RSUs and unexercised share options are not taken into account for 
the purposes of the guidelines.

The Committee has the discretion to amend the shareholding guidelines at any time.

Each of the Directors are on track to meet the requirements of the share ownership guidelines and their respective 
share  interests  at  December  31,  2020  (including  shares  held  by  connected  persons)  are  as  disclosed  in  this 
Remuneration Report.  

Annual Report and Accounts 2020                                                                                                                             Page | 54

Executive Directors’ interests in performance share awards - audited
The  table  below  sets  out  details  of  the  interests  of  the  Executive  Directors  in  share  awards  for  the  year  ended 
December 31, 2020: 

Awards Held 
at January
1, 2020

Granted/
Performance 
Adjustments 
During the 
Year(1)

Shares 
Vested 
During the 
Year

Awards Held 
at December 
31, 2020

Market Price 
at Grant Date

End of 
Performance 
Period

44,829   
70,508   
157,084   
172,500   
212,927   
—   

—   
—   
(157,084)   
—   
—   
277,508   

(44,829)   
(35,254)   
—   
—   
—   
—   

— 
35,254 
— 
172,500 
212,927 
277,508 

$21.11
$20.63
$30.12
$30.12
$13.86
$9.08

2018
2019
2020
2021
2021
Not Applicable

Vesting Date

2019 & 2020
2020 & 2021
2021 & 2022
2021
2022 & 2023
2021 & 2022

—   

86,881   

—   

86,881 

$9.08

Not Applicable

2021 & 2022

Date of Grant

Marco Sala

Jul 26, 2016
May 23, 2017  
May 15, 2018  
May 15, 2018  
Jul 29, 2019
Nov 06, 2020
Max Chiara
Nov 06, 2020

(1)   Prior year decreases relate to adjustments for actual performance achieved.

Executive Directors’ interests in share options - audited
The  table  below  sets  out  details  of  the  interests  of  the  Marco  Sala  in  share  options  which  are  outstanding  as  of 
December 31, 2020: 

Date of 
Grant
Jul 31, 2014
Nov 30, 2015
May 15, 2018

Awards 
Held at 
January
1, 2020
328,124
250,000
172,500

Granted 
During 
the Year

— 
— 
— 

Exercised 
During the 
Year
—
—
—

Expired 
During the 
Year
(328,124)
—
—

Awards 
Held at 
December 
31, 2020
—
250,000
172,500

(1)  

The market price at grant date is equal to the exercise price of the stock option.

Exercise 
Price(1)
$20.29
$15.53
$30.12

End of 
Performance 
Period
2016
2017
2021

Vesting 
Date
2017
2018
2021

Expires 
On
2020
2022
2024

Max Chiara does not have any interests in share options as of December 31, 2020.

Executive Directors’ total share interests - audited
The table below shows the Executive Directors’ share interests as of December 31, 2020, including shares held by 
connected persons.

Executive Director
Marco Sala
Max Chiara

RSUs
277,508
86,881

PSUs
420,681
—

Share Options
422,500
—

(1)  All shareholding ownership guideline requirements have been complied with to the extent applicable.

Total of 
Outstanding 
Options and Shares
1,120,689
86,881

Shares Beneficially 
Owned Outright(1)
1,151,491
—

Annual Report and Accounts 2020                                                                                                                             Page | 55

 
 
 
 
 
 
 
Non-Executive Directors’ share interests - audited
The  table  below  shows  the  Non-Executive  Directors’  share  interests  as  of  December  31,  2020,  unless  otherwise 
noted, including shares held by connected persons.

Name
Lorenzo Pellicioli
James McCann
Paget Alves(3)
Beatrice Bassey
Alberto Dessy
Marco Drago
Heather McGregor
Samantha Ravich
Vincent Sadusky
Gianmario Tondato Da Ruos

RSUs(1)
28,473
26,056
—
28,931
22,779
22,779
22,779
22,779
22,779
22,779

Shares Beneficially 
Owned Outright(2)
117,325
113,029
33,310
6,081
41,088
44,367
16,936
9,802
51,035
40,117

(1) 

(2) 

(3) 

Non-Executive Directors do not have options outstanding.

All shareholding ownership guideline requirements have been complied with to the extent applicable. 

Paget Alves’ Board service ended on June 25, 2020 and does not have any outstanding equity subject to the Parent's incentive plans. His beneficial ownership 
is as of his service end date.

External directorships
The Directors are required to inform the Nominating and Corporate Governance Committee in the event an external 
commitment  (e.g.  employment  or  directorship)  is  taken  up  in  a  publicly  held  company.  Salary  and  fees  for  such 
external commitments may be retained by the Director in question. 

Performance graph and table 
Total shareholder return (TSR) 
The  chart  below  shows  the  TSR  index  for  the  Company  as  against  the  Russell  Midcap  Index.  The  Company 
considers  it  appropriate  to  benchmark  its  performance  to  the  Russell  Midcap  Index  due  to  the  Company's  nature 
and size. 

(1)  

TSR calculation utilizes the 60-day average price for the period 60 days before the start dates and end dates of each period for the Parent's ordinary shares 
and the Russell Midcap Index; TSR includes impact of dividend payments. 

Annual Report and Accounts 2020                                                                                                                             Page | 56

Period EndedIndex ValueTSR PerformanceCompanyRussell Midcap Index29 June201531 Dec201531 Dec201631 Dec201731 Dec201831 Dec201931 Dec20206080100120140160180200Total remuneration of the Chief Executive Officer
The  table  below  sets  out  the  total  remuneration  of  the  CEO  for  the  financial  years  ended  December  31,  2011  to 
2020, inclusive. Please note that Marco Sala was CEO of the Parent from April 7, 2015 to the year ended December 
31, 2020 and remains CEO as of the date of this Remuneration Report. Prior to this time, he was a director of the 
Parent's predecessor entities. 

2020 ($)
2019 ($)
2018 ($) (1)
2017 ($)
2016 ($)
2015 ($) (1)
2014 (€)
2013 (€)
2012 (€)
2011 (€)

Total Remuneration
5,825,817
6,498,640
19,487,373
9,238,964
7,553,912
9,646,006
7,155,968
6,884,167
6,428,145
6,167,166

Annual bonus paid as 
% of maximum
—%
83%
78%
61%
82%
75%
96%
93%
96%
85%

LTIP vested as a % of 
maximum (awards actually 
vested in year)
—%
26%
37%
86%
72%
78%
100%
92%
66%
0% - 2008 LTI

(1)   Total remuneration includes a housing allowance paid once every three years subject to his Lottomatica contract.

Percentage change in Director and Employee remuneration 
The following table compares the annual percentage change, year over year, of each Director's remuneration to the 
Company's employees as a whole, in all jurisdictions, calculated on a full-time equivalent basis.

Employees(2)

Directors
Marco Sala (CEO)
Max Chiara (CFO)(3)
Lorenzo Pellicioli
James McCann
Beatrice Bassey(4)
Alberto Dessy
Marco Drago
Heather McGregor
Samantha Ravich(5)
Vincent Sadusky
Gianmario Tondato Da Ruos

Salary and Fees
(8)%

2020
Benefits(1)
(1)%

Annual Bonus(1)
(100)%

(23)%
—%
—%
(17)%
—%
2%
—%
—%
136%
(5)%
—%

9%
—%
—%
—%
—%
—%
—%
—%
—%
—%
—%

(100)%
—%
—%
—%
—%
—%
—%
—%
—%
—%
—%

(1) 

(2) 

Non-Executive Directors do not receive benefits or annual bonuses.

Employee percentages exclude payments made to Directors.

(3)  Max Chiara joined the Company in April 2020, therefore no change between 2020 and 2019 is reflected in the table above.

(4) 

(5) 

Beatrice Bassey was appointed to the Board on March 20, 2020, therefore no change between 2020 and 2019 is reflected in the table above. 

Samantha Ravich was appointed to the Board on July 31, 2019 and received a pro-rated amount of compensation for her services in 2019.

CEO Pay Ratios
The average number of U.K. employees for the financial years ended December 31, 2019 and 2020 was no more 
than 250; the Company was therefore exempt from reporting pay ratios in relation to the total remuneration of the 
CEO. 

Annual Report and Accounts 2020                                                                                                                             Page | 57

Relative importance of spend on pay
The following table shows the year-on-year movement in total remuneration of all employees, compared to the level 
of dividends paid and declared on ordinary shares in respect of the financial years ended December 31, 2019 and 
2020: 

(1)  The  total  pay  decreased  16%  in  2020  when  compared  to  2019,  based  on  constant  2019  foreign  currency  rates.  The  Parent  is  not  aware  of  any  other 
extraordinary payments utilizing cash flow or profit. Total Pay includes wages, benefits, annual bonus, LTIP and training and other personnel costs. Total Pay in 
2020 is calculated at the prior year's foreign exchange rate to 2019 actual Total Pay.

(2)  Following  amendments  to  IGT’s  revolving  credit  facilities  agreement  and  term  loan  facility  agreement  in  May  2020,  dividends  and  share  repurchases  are 

prohibited, at least, through June 30, 2021. Therefore, dividends decreased 75% in 2020 when compared to 2019.

(3)   There were no share buy-backs for the financial years ended December 31, 2020 and 2019. 

Compensation Committee meetings and consideration of matters relating to Directors' 
remuneration
The Committee is responsible for setting the remuneration packages for the Chairperson, the Executive Directors 
and  each  Non-Executive  Director  and  for  recommending  to  the  Board  the  remuneration  policy  for  Directors.  The 
Committee also has oversight of the remuneration policy and packages for other senior members of staff. 

The  Committee  currently  comprises  three  independent  Non-Executive  Directors.  As  of  the  date  of  this 
Remuneration Report, the Committee is chaired by Gianmario Tondato Da Ruos, and its other members are Alberto 
Dessy and Samantha Ravich.  

The Committee held six meetings during the year. Attendance at the meetings is shown in the table below.

Director
Gianmario Tondato Da Ruos (Chairman)
Paget Alves(1)
Alberto Dessy
Samantha Ravich(2)

Attendance Percentage
100%
100%
100%
100%

(1)     Paget Alves’ service ended on June 25, 2020 and attended all four meetings in 2020 during the term of his appointment. 
(2)     Samantha Ravich’s service commenced on June 25, 2020 and attended all two meetings in 2020 during the term of her appointment.

The CEO does not usually attend the meetings of the Committee. However, certain officers and employees, such as 
the  Senior  Vice  President,  Global  Head  of  People  and  Transformation,  the  CFO,  the  General  Counsel  and  the 
Company Secretary of the Parent, usually attend meetings of the Committee, except if that person is the subject of 
the meeting. 

The principal activities undertaken by the Committee for the year ended December 31, 2020 consisted of:

•

•

Reviewing  and  benchmarking  the  remuneration  of  the  Executive  Directors  and  Non-Executive  Directors, 
and recommending the CFO’s remuneration arrangements;
Reviewing  and  approving  compensation  and  incentive  compensation  plans  with  respect  to  senior 
management; 

• Monitoring  business  conditions  as  a  result  of  the  global  onset  of  the  COVID-19  pandemic  and  approving 

adjustments to the remuneration programs for the year 2020; 

Annual Report and Accounts 2020                                                                                                                             Page | 58

Millions$931.9$40.9$1,110.8$163.520202019Total Pay(1)Dividends(2)$0$200$400$600$800$1,000$1,200$1,400$1,600• Monitoring compliance with guidelines on share ownership by the Directors in the Parent;
•
•

Reviewing legal and market practice updates in the U.K. and the U.S.; 
Reviewing  and  approving  long  term  incentive  (“LTI”)  /  annual  bonus  scoring  projections  and  results,  LTI/
annual bonus awards, LTI/annual bonus plan design, employee historical payment trends; and 
Reviewing  the  Committee  charter,  executive  compensation  recoupment  (clawback)  policy,  board  expense 
reimbursement policy and other compensation related policies. 

•

While the Remuneration Policy provides the framework for Directors’ remuneration, it is intended that the Committee 
be  entitled  to  exercise  a  level  of  discretion  in  certain  circumstances,  when  it  deems  appropriate.  The  Committee 
may not use any discretion outside the Remuneration Policy without first seeking shareholder approval.

The Committee has been advised by Mercer for the financial year ended December 31, 2020 in its consideration of 
matters in relation to executive remuneration. Mercer is part of the Marsh & McLennan Companies, Inc., a global 
professional services firm and a third party unconnected with the Parent. Mercer has been acting as independent 
adviser to the Committee since 2015 and the Committee has renewed Mercer’s appointment for the financial year 
2021. The Committee has satisfied itself that the advice received from Mercer was objective and independent. 

The  total  fees  in  relation  to  the  advice  provided  to  the  Committee  and  the  Board  during  the  year  were  $204,944. 
Mercer also assists the Company in providing general consulting services, salary surveys, and advice on its 401(k) 
plans in the U.S.

Statement of voting 
The outcome of the votes in respect of the Remuneration Report and the Remuneration Policy for 2020 and 2019 
are shown below. There was no binding vote in respect of the Remuneration Policy at the 2020 AGM as the policy  
remained unchanged from 2019. 

Remuneration Report (advisory vote)

Remuneration policy (binding vote)

AGM
2020

2019

Votes for
367,012,306
(99.71%)
329,208,187
(89.60%)

Votes 
against

1,078,897
(0.29%)
38,193,915
(10.40%)

Total votes 
cast
368,091,203

Votes 
withheld

194,289

Votes for

Votes 
against

Total votes 
cast

Votes 
withheld

-

-

-

-

367,402,102

925,614

328,620,852
(89.28%)

39,442,871
(10.72%)

368,063,723

263,993

Implementation of the Remuneration Policy for the year ending December 31, 2021 
This  section  sets  out  how  the  Company  intends  to  implement  the  approved  Remuneration  Policy  (see  the  
Remuneration  Policy  section  of  this  Directors'  Remuneration  Report)  for  the  financial  year  ending  December  31, 
2021. 

Executive Director

Elements
Salary

Implementation
The Committee has determined not to increase the salary of the Chief Executive Officer, Marco 
Sala. His annual salary is equal to $1,000,000, which is paid 70% in the U.K. in pounds sterling 
(£512,070) and 30% in Italy in Euros (€244,479). This payment arrangement requires periodic 
true-ups  for  currency  fluctuations  to  ensure  he  is  paid  $1,000,000  annually.  Salary  amounts 
disclosed in the single-figure table include the impact of foreign exchange rate fluctuations and 
tax equalization which will therefore vary from the annual salary above.

Max Chiara, who was appointed Executive Vice President and Chief Financial Officer effective 
April 6, 2020, and as Executive Director effective April 14, 2020, will receive an annual salary 
of $800,000. 

Annual Report and Accounts 2020                                                                                                                             Page | 59

Elements

Implementation
The results of the salary review are set out in the table below: 

Benefits

Pension

Annual Salary 2021
$1,000,000
$800,000

Annual Salary 2020(1)
$1,000,000
$800,000

Percentage Change
—%
—%

Marco Sala
Max Chiara
(1)   For comparative purposes, the 2020 annual salaries for both Marco Sala and Max Chiara exclude the impact of 
the  six-month  salary  reductions  of  50%  and  30%,  respectively,  in  2020  due  to  COVID-19.  Additionally,  Max 
Chiara's 2020 annual salary excludes the effect of pro-ration due to his April 6, 2020 employment start date.
The  Executive  Directors  will  continue  to  be  eligible  to  receive  selected  benefits  including  life 
insurance, private medical insurance, private dental insurance, income protection, and critical 
illness insurance, travel indemnity, tax preparation services, tax equalization, and housing and 
car allowances or a cash perquisite allowance in lieu of housing, car or other allowances.
Marco  Sala  will  continue  to  participate  in  the  Company’s  Italian  pension  under  his  service 
agreement  with  Lottomatica    and  the  Italian  integrative  pension  fund,  both  of  which  are 
structured as a contribution scheme. Under the pension fund subject to his service agreement, 
the  employee  contribution  rate  is  equal  to  10.19%  and  the  employer  quota  is  approximately 
27%  of  base  salary,  allowances  and  annual  bonus.  Marco  Sala’s  contributions  subject  to  the 
Italian  integrative  pension  fund  are  levied  at  a  rate  of  3.45%  and  employer  contributions  are 
8.55%  of  base  salary.  Both  pension  funds’  contribution  rates  are  applied  to  Marco  Sala’s 
remuneration earned under both of his service agreements with the Parent and Lottomatica. In 
addition,  the  Company  makes  mandatory  contributions  to  PREVIP  for TFR  (Italy’s  severance 
program) at a 6.90% rate of Marco Sala’s base salary, allowances and annual bonus earned 
under both of his service agreements. Employer contributions are allocated to the Parent and 
Lottomatica based on remuneration earned under such agreement.

Max Chiara will continue to participate in the Company’s defined contribution 401(k) plan. IGT 
provides  a  3.5%  company  match  on  the  first  6%  of  employee  contributions  as  follows:  100% 
match on the first 1% of employee contributions and 50% match on the next 5% of employee 
contributions, subject to the U.S. Internal Revenue Services (IRS) employee contribution limits 
then in effect, which is $19,500 in 2021 with an additional "catch-up" contribution of $6,500 for 
employees age 50 or older as of December 31, 2021.
The  Company  expects  to  reinstate  the  annual  bonus  for  fiscal  year  2021  based  on  a  mix  of 
predetermined  company  financial  and  individual  performance  metrics.  Marco  Sala’s  and  Max 
Chiara's  maximum  annual  bonus  award  opportunity  will  be  300%  and  175%  of  base  salary, 
respectively.

The Committee approved the annual performance measures, weighting and targets to ensure 
they appropriately align to the overall business strategy. The annual bonus will continue to be 
weighted  80%  on  the  Company’s  financial  performance  and  20%  on  individual  performance, 
the metrics of which will be disclosed retrospectively.
In 2021, the Committee expects to award performance-based shares subject to two separate 
fiscal  period  performance  cycles:  (i)  2021  -  2022;  and  (ii)  2021  -  2023,  both  of  which  will  be 
100% based on predetermined financial performance targets aligned with the Company's long-
term  strategy  and  modified  by  the  Company's  relative  TSR  performance  compared  to  the 
Russell  Midcap  Index. Actual  payout  opportunity  will  be  based  on  performance  achievement 
against  the  targets  and  will  range  between  0%  to  145%  of  target  shares.  The  value  of  each 
award  subject  to  the  individual  performance  periods  will  be  weighted  based  on  the  years  in 
each  cycle  (i.e.  40%  and  60%  of  total  award  value  allocated  to  the  two  year  and  three  year 
performance  plans,  respectively).  The  financial  metrics  and  achievement  will  be  disclosed 
retrospectively.
The  Committee  will  determine  whether  co-investment  arrangements  will  be  entered  into  with 
the Executive Directors, and if so, the terms of such arrangements.

Annual Bonus

LTIP

Co-investment 
plan

Annual Report and Accounts 2020                                                                                                                             Page | 60

Non-Executive Directors

Elements
Fees

Implementation
As  of  the  date  of  this  Directors'  Remuneration  Report,  the  fees  of  Chairperson  and  other  Non-
Executive Directors remain unchanged from the year ended December 31, 2020, as set out below.

The  Committee  retains  discretion  to  review  the  fees  of  the  Non-Executive  Directors  for  the 
remainder of the financial year ending December 31, 2021, and any changes to fees will be in line 
with the Remuneration Policy. 

Non-Executive Director
with additional fees related to service for
Chairperson
Lead Independent Director
Chair of Audit Committee
Chair of Compensation Committee
Chair of Nominating and Corporate Governance Committee

Retainers 
2021
$100,000

Retainers  
2020
$100,000

$50,000
$20,000
$40,000
$30,000
$20,000

$50,000
$20,000
$40,000
$30,000
$20,000

RSU

The  Committee  has  reviewed  the  terms  of  the  Non-Executive  Directors’  RSU  agreement  and  has 
determined  that  RSU  agreement  will  operate  in  a  broadly  similar  manner  to  the  year  ended 
December 31, 2020.

Non-Executive Director
with additional RSU related to service for
Chairperson
Lead Independent Director

RSU 2021

$200,000

RSU 2020 
$200,000

$50,000
$20,000

$50,000
$20,000

Annual Report and Accounts 2020                                                                                                                             Page | 61

REMUNERATION POLICY
In  this  part  of  the  Director’s  Remuneration  Report,  prepared  in  accordance  with  Schedule  8  to  the  Large  and 
Medium-sized  Companies  and  Groups  (Accounts  and  Reports)  Regulations  2008,  as  amended,  we  set  out  the 
proposed Remuneration Policy for 2021 and subsequent years. 

The current Remuneration Policy (which can be found in the 2019 Annual Report and Accounts) was approved by 
shareholders at the annual general meeting on 17 May 2019 and is therefore not required to be put to shareholders 
for  approval  until  the  2022  AGM.  Following  the  Committee’s  periodic  review  of  the  Remuneration  Policy,  the 
Committee  believes  setting  forth  a  new  policy  to  clarify  and  modernize  its  philosophy  and  remuneration  elements 
both to support the Company's strategy and growth and to align with peer company practice, allowing the Company 
to compete effectively for talent on a global basis. We will therefore present this policy to shareholders at the 2021 
AGM and, if approved, it will remain in effect until shareholders approve changes to the policy or until a new policy 
is put before shareholders for approval at the 2024 AGM, whichever is sooner.  

The  Remuneration  Policy  begins  with  the  Executive  Director  and  Non-Executive  Director  Remuneration  Policy 
tables and narrative, and is followed by an outline of remuneration structures.

Setting the Remuneration Policy
The  Committee  is  constituted  to  assist  the  Board  of  Directors  of  the  Parent  (the  "Board")  in  discharging  its 
responsibilities relating to the compensation of the Company’s CEO and other executive officers and Directors. The 
Committee,  which  is  made  up  of  independent  Non-Executive  Directors,  was  mindful  in  its  deliberations  on  the 
Remuneration  Policy  of  any  potential  conflicts  of  interest  (e.g.  in  accordance  with  the  Committee’s  charter,  no 
member of the Committee shall act to fix his or her own compensation except for uniform compensation to directors 
for  their  service  as  directors),  and  sought  to  minimize  them  through  an  open  and  transparent  internal  discussion 
process and by seeking independent advice from its external advisors where necessary.

The  Committee  undertakes  a  review  of  the  Remuneration  Policy  periodically,  taking  into  account  all  elements  of 
remuneration together to ensure the Remuneration Policy, as a whole, continues to position the Company to be able 
to provide competitive compensation to existing and prospective directors which is aligned to market practice, while 
ensuring  the  appropriate  balance  of  fixed  remuneration  with  variable  remuneration  tied  to  the  achievement  of  the 
Company's  strategic  goals  and  growth  objectives.  In  preparation  for  the  review  of  our  Remuneration  Policy,  the 
Committee: 

•

•

•
•

•

•

Considered  how  the  current  Remuneration  Policy  related  to  and  supported  the  Company’s  strategy,  and 
formed its own views on the changes required to the current Remuneration Policy to align with the strategy 
and to be consistent with the Company’s desired level of business risk; 
Considered  the  impact  of  applicable  law  and  regulations,  corporate  governance  standards,  best  practice 
and guidance issued by regulators and other interested parties, including proxy advisors;
Considered views from shareholders on past Remuneration Reports;
Considered  the  remuneration  practices  found  in  other  companies  of  comparable  size  and  industries,  and 
markets in which IGT competes for talent at the senior executive level, particularly in the United States and 
Italy; 
Considered the wider workforce remuneration structure to ensure the approach to executive remuneration 
is consistent; and 
Consulted  with  legal  and  compensation  advisors  and  relevant  members  of  the  Company’s  senior 
management on the proposed changes to the current Remuneration Policy.

The  structure  of  the  Company’s  remuneration  program  is  outlined  in  the  Annual  Statement  of  this  Directors’ 
Remuneration  Report.  The  Committee,  when  determining  the  Remuneration  Policy,  strives  to  ensure  that  the 
Company’s remuneration structures: 

•
•
•
•
•
•
•

Attract, retain, and motivate high caliber directors globally;
Support the delivery of the Company’s strategic and business objectives;
Reflect the global operating model of the Company whilst taking account of governance best practices;
Promote a strong and sustainable performance culture; 
Align the interests of directors with those of the shareholders; 
Are transparent and easily understood; and
Are flexible and accommodating to attract and retain talent in different geographies.

Annual Report and Accounts 2020                                                                                                                             Page | 62

Consideration of employment conditions 
When  determining  remuneration  arrangements  for  the  Directors,  the  Committee  takes  into  account  compensation 
and employment conditions throughout the Company, those of our global peer companies, performance and market 
trends  and  practices  to  evaluate  whether  the  structure  and  quantum  of  the  Directors’  pay  opportunities  remain 
appropriate  in  this  context.  The  Committee  receives  periodic  updates  from  the  People  and  Transformation  (HR) 
department  on  the  overall  remuneration  structures  and  policies  for  senior  executives  with  support  from 
compensation  advisors,  including  benchmarking  the  Company's  senior  executive  remuneration  with  peer 
companies. We do not consult with employees on the Remuneration Policy. 

At  other  levels  of  the  Company,  employees  receive  a  remuneration  package  that  is  reflective  of  their  role  and 
responsibilities, set by reference to relative remuneration throughout the Company and external market data, where 
applicable. Employees at an executive level will typically have a greater emphasis on performance-related and long-
term pay compared to those below this level. Annual incentives may be payable based on performance measures 
which  are  suitable  to  the  nature  and  responsibility  of  the  role. This  is  considered  when  determining  the  policy  for 
Executive Directors.

Consideration of shareholder views 
The  Committee  values  shareholder  feedback  when  forming  the  Remuneration  Policy.  There  are  established 
processes in place whereby our management and our investor relations team meet periodically with investors and 
shareholders  either  at  their  request  or  at  industry  events  to  discuss  and  gather  feedback,  which  is  formally 
presented to the Committee and Board for ongoing evaluation of the Company's strategy and governance practices, 
including remuneration practices. To date, remuneration has not been a significant topic raised by shareholders as a 
part  of  this  process  and,  therefore,  no  specific  views  have  been  taken  into  account. The  Committee  also  reviews 
shareholder  views  and  votes  received  in  relation  to  resolutions  brought  forward  at  the AGM  each  year  and  takes 
these  into account when developing remuneration and related policy.

Summary of key changes from the previous policy 
While the structure of the 2019 Remuneration Policy has been retained, the Committee has updated and clarified a 
number  of  elements  of  the  Remuneration  Policy  to  better  enable  the  Company  to  compete  for,  attract  and  retain 
executive  talent  to  support  the  long-term  interests  of  the  Company  and  its  stakeholders  and  further  align  to  U.K. 
best practices. Key changes include the following:  

•

•

•
•
•
•

•
•

Clarifying  the  broad,  global  nature  of  the  market  in  which  the  Company  competes  for  executive  talent, 
particularly in the United States and Italy, to tailor the remuneration to meet these needs;
Defining  the  benefits  and  pension  programs,  which  are  tailored  to  the  market  in  which  the  executive  is 
employed or resides;
Clarifying the different levels at which bonus may be paid;
Setting out the process for considering shareholder views;
Clarifying the factors taken into consideration when setting remuneration for new recruits;
Clarifying  the  awards  typically  granted  under  the  Long  Term  Incentive  Plan  and  increasing  the  maximum 
values  associated  with  such  awards  aimed  to  provide  the  Committee  with  added  flexibility  to  align  our 
compensation opportunity with market practice;
Clarifying the purpose of the different components of remuneration; and
Identifying the typical division of performance targets between financial and non-financial targets.

Annual Report and Accounts 2020                                                                                                                             Page | 63

Future Policy Table
The  table  on  the  following  pages  sets  out  the  proposed  Remuneration  Policy  for  Executive  Directors  and  Non-
Executive Directors, explaining how each element operates and how each part links to the corporate strategy. 

Executive Directors
An  Executive  Director  plays  a  key  role  in  the  management  and  success  of  a  company. The  Remuneration  Policy 
and structures are designed to promote these combined roles, to incentivize the delivery of sustained performance 
consistent  with  the  Company's  strategic  goals  and  appropriate  risk  management,  and  to  reward  success  in  doing 
so.

Fixed Pay: Base Salary
Purpose  and  Link 
Strategy

to 

Operation 

To pay a salary that (1) reflects the role, responsibilities, experience and knowledge of 
the  individual;  (2)  is  competitive  with  other  employers  with  whom  the  Company 
competes  for  talent,  including  companies  in  our  industry,  other  complex  industries, 
companies  of  comparable  size,  and  in  the  geographies  in  which  the  Company 
operates;  and  (3)  allows  the  Company  to  attract  and  retain  appropriate  Executive 
Directors to support the long-term interests of the Company.
Base salaries are set taking into account: 

•
•
•
•

The individual’s skills, experience and current remuneration package; 
The size and scope of the role; 
Salary and total remuneration levels at similar sized companies; and 
Remuneration of other executives and group employees.

Salaries are reviewed annually by the Committee. 

Performance Conditions There are no performance conditions.
Maximum Opportunity

There  is  no  set  maximum  salary  given  the  global  market  in  which  the  Company 
competes  for  talent;  however,  the  Company  annually  reviews  salaries  of  global 
companies in similar industries, of similar size and with similar complexities to ensure 
Executive Director salaries are within a market competitive range. 
The maximum opportunity for an increase in base salary on an annual basis is 10% of 
that year's annual base salary. Increases may be made above this level up to 20% of 
that base salary in exceptional circumstances, such as: 

• Where  an  individual  is  brought  in  on  a  lower  salary  with  the  intention  of 
increasing the salary level gradually dependent on performance in the role;  
There is a material increase in the size and scope of the role; and

•
• Market practice has evolved to mean that the salary is no longer considered 

to be competitive.  

Personal performance is taken into account when considering base salary increases.

Recovery or Withholding There is no provision for recovery.

Fixed Pay: Benefits
Purpose  and  Link 
Strategy

to 

Operation 

To  provide  market  competitive  benefits  to  enable  Executive  Directors  to  undertake 
their  role  through  ensuring  well-being,  security  and  access  to  the  support  and 
resources  necessary  or  appropriate  to  perform  their  role  as  expected  by  the 
Company.
Executive  Directors  receive  a  range  of  benefits,  which  may  vary  by  location  and  be 
tailored  to  reflect  market  practice. These  may  include,  but  are  not  limited  to,  private 
medical  insurance,  private  dental  insurance,  life  and  permanent  disability  insurance, 
travel  indemnity,  tax  preparation  services,  tax  equalization,  housing  and  car 
allowances or a cash perquisite allowance in lieu of housing, car or other allowances. 
In  line  with  the  policy  for  other  employees,  Executive  Directors  may  be  eligible  to 
receive relocation allowances and transfer-related benefits as appropriate. 
Where an Executive Director incurs expenses in the ordinary conduct of business and 
such expenses give rise to tax, the Company may reimburse the director for any tax 
for which the director may be liable.
Benefits are reviewed regularly but not on a pre-determined schedule.

Annual Report and Accounts 2020                                                                                                                             Page | 64

Performance Conditions There are no performance conditions.
Maximum Opportunity

There  is  no  maximum  level  of  benefits.  However,  Executive  Directors  generally 
participate in the same level of medical, dental and other health and welfare programs 
of the workforce in the jurisdiction, adjusted to accommodate statutory requirements, 
market practice and/or job level.
Life insurance of up to 4 times base salary, payable on death in service.
Cash  perquisite  allowances  may  be  offered  to  Executive  Directors  in  lieu  of  other 
allowances. Such allowances do not exceed $100,000 on an annual basis.

Recovery or Withholding There is no provision for recovery.

Fixed Pay: Pension
Purpose  and  Link 
Strategy
Operation

to 

To  provide  Executive  Directors  an  appropriate  level  of  savings  for  their  retirement 
which is motivating and appropriately competitive within the relevant labor market.
Executive  Directors  are  offered  the  same  or  similar  pension  schemes  which  are 
offered  to  the  workforce  in  the  jurisdiction  in  which  they  are  employed  or  likely  to 
retire.  All  pension  schemes  are  defined  contribution  and  no  defined  benefit 
arrangements  are  offered  to  Executive  Directors.  Contribution  levels  may  vary  by 
jurisdiction  to  accommodate  statutory  requirements,  market  practice  and/or  job  level 
of the individuals.

Performance Conditions There are no performance conditions.
Maximum Opportunity

Maximum  opportunities  vary  by  jurisdiction  and  job  level;  however,  the  Company 
provides  pension  schemes  which  are  aligned  with  market  practice  of  the  employing 
jurisdiction. 
Subject  to  compliance  with  specific  jurisdictional  requirements  which  may  change 
from  time  to  time,  annual  employer  contributions  are  no  higher  than  42.5%  of  base 
salary or a combination of fixed remuneration and annual bonus.

Recovery or Withholding There is no provision for recovery.

Variable Pay: Annual Bonus
Purpose and Link to 
Strategy
Operation

the  Committee  determines 

To align a component of remuneration with the achievement of Company performance 
measured against predetermined annual financial and strategic objectives.
The  annual  bonus  is  performance-based,  and  performance  is  assessed  over  one 
year.
individual 
Annually 
performance  metrics  utilized  in  the  program  based  on  the  Company's  short-term 
objectives. The Committee approves the threshold, target and maximum performance 
measures  for  these  metrics,  which  will  generally  align  with  the  Company's  annual 
financial  and  strategic  plan,  as  well  as  the  coinciding  payouts  at  each  level  of 
achievement.
Upon  completion  of  the  fiscal  year,  the  Committee  reviews  and  certifies  the 
performance  achievement  against  each  of  the  performance  measures  and  resulting 
payments under the plan. 
The annual bonus does not generally have any additional vesting or deferral period.

the  appropriate 

financial  and 

Performance Conditions Performance  measures,  weightings  and  targets  will  be  set  annually  based  on  the 
Company's  short-term  objectives.  Generally  80%  of  the  bonus  will  be  based  on 
financial performance measures which may include, but are not limited to, profitability, 
cash flow, liquidity or balance sheet metrics. 
Details  of  the  measures,  weightings  and  targets  applicable  to  the  annual  incentive 
bonus  for  each  year,  including  a  description  of  how  they  were  chosen  and  whether 
they  were  met,  will  be  disclosed  retrospectively  in  the  annual  report  on  Directors' 
remuneration for the relevant financial year (subject to commercial sensitivity).
The  ongoing  maximum  annual  bonus  target  opportunity  will  be  limited  to  300%  of 
base salary. 

Maximum Opportunity

Annual Report and Accounts 2020                                                                                                                             Page | 65

Threshold performance will result in a pay out of up to 25% of maximum and on-target 
bonus will pay out up to 50% of maximum. 
Payouts under the plan will not exceed the following:

Below threshold: 0% of target
•
Threshold: 50% of target
•
•
Target: 100% of target
• Maximum: 200% of target 

The  Committee  retains  discretion  to  increase  or  reduce  pay-outs  (including  to  nil) 
based  on  an  assessment  of  regulatory  conduct  and  general  Company  performance 
over  the  performance  period,  subject  always  to  the  maximum  payout  and  to  ensure 
that the rewards properly reflect business performance.

Recovery or Withholding The  Company  has  implemented  an  executive  compensation  recoupment  policy 
pursuant to which incentive compensation may be recouped in certain instances, such 
as  a  material  restatement  of  the  Company’s  financial  statements  resulting  from 
material noncompliance with financial reporting requirements under applicable law or 
fraud, and incentive compensation is generally subject to any clawback, recoupment, 
or forfeiture provisions required by laws applicable to the Company or its subsidiaries 
or  affiliates.  The  executive  compensation  recoupment  policy  may  be  amended  from 
time to time by the Board or a committee thereof.

Variable Pay: Long-Term Incentive Plan (“LTIP”) 
Purpose and Link to 
Strategy

Operation

Long-term incentive compensation is designed to: (1) balance and align the interests 
of  Executive  Directors  and  shareholders;  (2)  reward  Executive  Directors  for 
demonstrated leadership and performance aimed towards the creation of shareholder 
value;  (3)  increase  equity  holding  levels;  (4)  align  with  competitive  levels  of 
compensation  opportunity  within  our  peer  group;  and  (5)  support  in  attracting, 
retaining and motivating Executive Directors.
Annual LTIP awards are usually granted in the form of performance-based restricted 
share  units  (“PSUs”),  but  time-based  restricted  share  units,  restricted  stock,  stock 
options,  performance-based  stock  options,  share  appreciation  rights  or  any 
combination thereof may also be granted.
Awards  granted  under  the  LTIP  have  a  vesting  period  of  at  least  one  year. 
Performance-based  awards  normally  have  a  three-year  performance-period  aligned 
with  the  fiscal  year  and  vest  in  two  equal  tranches  approximately  three-  and  four-
years  after  the  grant  date,  subject  to  achievement  of  pre-established  performance 
conditions.
Award levels and the framework for determining vesting are reviewed annually.
Executive Directors must hold all of the net settled shares they receive under the LTIP 
for a period of at least five years from the date of grant. The period expires on the fifth 
anniversary of the date of grant, provided that the relevant director meets his or her 
holding requirements under the Share Ownership Guidelines, a summary of which is 
included  in  the  Directors'  remuneration  report.  Separately,  the  Share  Ownership 
Guidelines require Executive Directors to hold a certain amount of shares for a period 
of up to two years after cessation of service. 
The Committee has discretion to amend the terms and conditions of any award within 
the limits of this policy and the terms of the award agreement.

Performance Conditions Performance  measures,  weightings  and  targets  for  the  entire  performance  period  of 
the  LTIP  awards  are  set  annually  prior  to  the  award  date,  align  with  the  Company's 
operating and strategic priorities for the upcoming performance period. Typically, all of 
the performance measurements are financial or market-based in nature including, but 
not limited to profitability, cash flow, liquidity, other balance sheet or shareholder return 
measures.

Annual Report and Accounts 2020                                                                                                                             Page | 66

Maximum Opportunity

Details  of  the  measures,  weightings  and  targets  applicable  to  the  annual  LTIP 
program  for  each  year  will  be  disclosed  retrospectively  in  the  annual  report  on 
Directors' remuneration in the year following the completion of the performance period 
(subject to commercial sensitivity).
The maximum target is 800% of base salary measured at the award's grant date.
Payouts under each LTIP will not exceed the following: 

Below threshold: 0% of target
•
Threshold: 50% of target
•
•
Target: 100% of target
• Maximum: 200% of target

The  Committee  retains  discretion  to  increase  or  reduce  pay-outs  (including  to  nil) 
based  on  an  assessment  of  regulatory  conduct  and  general  Company  performance 
over  the  performance  period,  subject  always  to  the  maximum  payout  and  to  ensure 
that  the  rewards  properly  reflect  business  performance,  as  adjusted  to  reflect 
fluctuations  in  the  applicable  currency  exchange  rate,  non-recurring  items  such  as 
acquisitions and disposals and other extraordinary circumstances.

Recovery or Withholding The  Company  has  implemented  an  executive  compensation  recoupment  policy 
pursuant to which incentive compensation may be recouped in certain instances, such 
as  a  material  restatement  of  the  Company’s  financial  statements  resulting  from 
material noncompliance with financial reporting requirements under applicable law or 
fraud, and incentive compensation is generally subject to any clawback, recoupment, 
or forfeiture provisions required by laws applicable to the Company or its subsidiaries 
or  affiliates.  The  executive  compensation  recoupment  policy  may  be  amended  from 
time to time by the Board or a committee thereof.

Variable Pay: Co-investment plan
Purpose and Link to 
Strategy

Operation

Co-investment plans are designed to: (1) balance and align the interests of Executive 
Directors and shareholders; (2) reward for demonstrated leadership and performance 
aimed  towards  the  creation  of  shareholder  value;  (3)  as  an  incentive  for  Executive 
Directors  to  achieve  one  or  more  specified  performance  targets;  (4)  increase  equity 
holding  levels;  and  (5)  provide  Executive  Directors  with  a  commitment  to  hold  a 
minimum  number  of  shares  in  the  Company  for  a  period  as  determined  by  the 
Committee. 
A co-investment plan is performance-based and is generally granted once every three 
years.  Typically,  a  co-investment  plan  award  coincides  with  an  Executive  Director's 
reappointment to the Board.
Under  a  co-investment  plan,  the  Company  may  issue  and/or  grant  options  over 
shares,  share  appreciation 
restricted  share  units, 
performance  units,  performance  shares  or  other  share-based  awards  or  any 
combination  thereof.  Typically,  the  Company  matches  the  co-investment  plan 
participant's commitment to hold shares on a 1:1 ratio. 
Awards vest after the performance period, typically subject to: (1) achievement of pre-
established  performance  metrics;  (2)  the  Executive  Director  continuing  to  hold  the 
specified number of shares during the performance period; (3) the Executive Director 
reinvesting up to 50% of net shares received subject to the plan in the next cycle of 
co-investment plan, if requested to do so; and (4) the Executive Director continuing to 
serve as a Director on the Board during the performance period. 
Options  vested  under  a  co-investment  plan  generally  expire  four  years  after  the 
vesting date.

restricted  shares, 

rights, 

Annual Report and Accounts 2020                                                                                                                             Page | 67

Executive  Directors  must  hold  all  of  the  net  settled  shares  they  receive  under  a  co-
investment plan for a period of at least five years from the date of grant. The period 
expires  on  the  fifth  anniversary  of  the  date  of  grant,  provided  that  the  relevant 
director  meets  his  or  her  holding  requirements  under  the  Share  Ownership 
Guidelines,  a  summary  of  which  is  included  in  the  Directors'  remuneration  report. 
Separately,  the  Share  Ownership  Guidelines  require  Executive  Directors  to  hold  a 
certain amount of shares for a period of up to two years after cessation of service.
The  Committee  has  discretion  to  amend  the  terms  and  conditions  of  any  co-
investment  plan  within  the  limits  of  this  policy  and  the  terms  of  the  relevant 
agreement.

Performance Conditions Performance measures, weightings and targets for the entire performance period of a 
co-investment  plan  are  set  at  the  time  of  grant.  Typically,  at  least  80%  of  the 
performance measurements are financial or market-based in nature including, but not 
limited  to  profitability,  cash  flow,  liquidity,  other  balance  sheet  or  shareholder  return 
measures.
Details  of  the  measures,  weightings  and  targets  applicable  to  a  co-investment  plan 
will be disclosed retrospectively in the annual report on Directors' remuneration in the 
year  following  the  completion  of  the  performance  period  (subject  to  commercial 
sensitivity).
There  is  no  over-riding  maximum  opportunity  for  the  co-investment  plans.  The 
Committee sets a target (which may include different levels of achievement) for each 
co-investment  plan  in  its  discretion  on  grant,  and  awards  vest  if  the  applicable 
performance conditions are met. 

Maximum Opportunity

Recovery or Withholding The  Company  has  implemented  an  executive  compensation  recoupment  policy 
pursuant to which incentive compensation may be recouped in certain instances, such 
as  a  material  restatement  of  the  Company’s  financial  statements  resulting  from 
material noncompliance with financial reporting requirements under applicable law or 
fraud, and incentive compensation is generally subject to any clawback, recoupment, 
or forfeiture provisions required by laws applicable to the Company or its subsidiaries 
or  affiliates.  The  executive  compensation  recoupment  policy  may  be  amended  from 
time to time by the Board or a committee thereof.

Non-Executive Directors 

Fixed pay: Fees
Purpose and Link to 
Strategy
Operation

To attract and retain high-calibre individuals, with appropriate experience or industry-
related skills, by offering market competitive fee levels. 
Non-Executive Directors receive a basic fee for their Board services. Additional fees 
may be paid in relation to additional responsibilities including:

•
•
•

•

The role of the Chairperson; 
The role of Lead Independent Director; 
Chairing 
the  Audit,  Compensation  and  Nominating  and  Corporate 
Governance  Committees  and  any  other  Board  committees  as  may  be 
established from time to time; and
Carrying out specific and/or ad hoc projects or tasks.

The  fee  of  the  Chairperson  is  set  taking  into  account  the  individual’s  circumstances, 
skills and experience, the scope of the role and the needs and circumstances of the 
Company.  Non-Executive  Director  fees  are  set  taking  into  account  market  practice 
levels and commitment required of the Directors in connection with, but not limited to, 
regulatory and licensing procedures.
Fees are reviewed annually by the Committee.
Expenses  incurred  in  the  course  of  duties  may  be  reimbursed  by  the  Company. 
Certain  benefits,  including  statutory  pension  contributions,  may  be  payable  by  virtue 
of the payment of fees and the grant of equity awards, depending on the location of 
the Non-Executive Director.

Performance Conditions There are no performance conditions.

Annual Report and Accounts 2020                                                                                                                             Page | 68

Maximum Opportunity

There are no set maximum fees; however, fee levels of peer companies will be taken 
into account when considering increases. 
The maximum opportunity for an increase in fees on an annual basis is 10% of that 
year’s  annual  fees  rising  to  a  maximum  of  20%  of  those  fees  in  exceptional 
circumstances, as determined by the Committee in its sole discretion.
Current fee levels are set out in the annual report on Directors' remuneration.

Recovery or Withholding There is no provision for recovery.

Fixed pay: Equity Awards
Purpose and Link to 
Strategy

Operation

To  reward  Non-Executive  Directors  for  continued  service,  whilst  aligning  Non-
Executive Directors with shareholders through linking an element of compensation to 
share performance.
Typically, each Non-Executive Director is granted a time-vesting restricted share unit 
("RSU")  award,  generally  unconnected  to  the  performance  of  such  Non-Executive 
Director.  The  Committee  retains  the  discretion  to  grant  equity  awards  to  Non-
Executive Directors as permitted under the Company's Long Term Incentive Plan.
An RSU award is normally granted to each existing Non-Executive Director annually 
and to a new Non-Executive Director at the time of appointment. 
The number of  RSUs  covered by each  award is generally determined by dividing (i) 
the Annual Grant  Value (the current  level  of  which is set out in the annual report on 
Directors' remuneration) by (2) the closing price of an ordinary share as of the date of 
grant, prorated accordingly in respect of grants made to new Non-Executive Directors. 
There is no set maximum for the Annual Grant Value, but the Committee determines 
the  amount  based  on  its  periodic  benchmarking  of  compensation  for  the  Non-
Executive Directors.
Awarded  units  normally  vest  at  the  next  annual  general  meeting  of  the  Parent  after 
grant date, subject to continued service of the Non-Executive Director as a Director on 
the Board.
Equity  awards  do  not  have  a  post-vest  holding  or  deferral  requirement.  Instead,  the 
Company  maintains  Share  Ownership  Guidelines,  which  require  the  Non-Executive 
Director to maintain a level of share ownership measured as a multiple of base fee. A 
summary  of 
the  Directors' 
remuneration report. 
Award  levels  and  the  framework  for  determining  vesting  are  reviewed  periodically, 
generally every one or two years.
The Committee has discretion to amend the terms and conditions of any award within 
the limits of this policy and the terms of the award agreement.

the  Share  Ownership  Guidelines 

included 

in 

is 

Performance Conditions There are no performance conditions.
Maximum Opportunity

The maximum target is 100% of the grant value. 
The maximum increase of the Annual Grant Value on an annual basis is 10% of that 
year's Annual  Grant  Value,  rising  to  a  maximum  of  20%  of  that  year's Annual  Grant 
Value  in  exceptional  circumstances,  as  determined  by  the  Committee  in  its  sole 
discretion.

Recovery or Withholding Awards made to Non-Executive Directors may be recouped in certain instances, such 
as error in calculation or fraud, and the RSUs are generally subject to any clawback, 
recoupment, or forfeiture provisions required by laws applicable to the Company or its 
subsidiaries or affiliates. Such recoupment policy may be amended from time to time 
by the Board or a committee thereof.

Annual Report and Accounts 2020                                                                                                                             Page | 69

Notes to the Future Policy Table
Performance measures and targets
Each year, the Committee gives careful consideration to the performance measures that should apply to incentives.

•

•

For  the  annual  bonus,  the  Committee  considers  that  a  combination  of  financial  measures  relating  to  the 
Company's  strategic  objectives  and  business  strategy  and  individual  financial  measures,  is  most 
appropriate  for  assessing  performance  over  the  short  to  medium  term.  Other  non-financial  measures, 
including customer, people, and culture, and encompassing environmental, social and governance aspects, 
may be used in combination with the aforementioned measures.
For  the  LTIP  and  the  co-investment  plan,  the  Committee  considers  that  financial  or  market  performance 
metrics, including shareholder return, profitability, cash flow and certain balance sheet metrics, provide the 
optimum balance to assess the long-term financial performance of the Company and growth in shareholder 
returns on an absolute and relative basis. Non-financial measures, including customer, people and culture, 
and  encompassing  environmental,  social  and  governance  aspects,  may  be  used  in  combination  with 
financial measures.  

The  Committee  reserves  the  right  to  amend,  introduce  and/or  remove  performance  measures  and  targets  for 
awards as it considers appropriate, subject to the rules of the relevant plan and any legal or regulatory restrictions. 

Remuneration policy for other employees
While our Remuneration Policy follows the same fundamental principles across the Company, packages offered to 
employees reflect differences in market practice in the different countries, role and seniority.

Like the Executive Directors, employees at management level and above receive a fixed salary and may receive a 
variable annual bonus. The annual bonus differs between employee levels of seniority: the Executive Directors and 
senior management employees are generally subject to an 80% bonus weighting as to financial results and a bonus 
weighting of 20% based on personal performance. The annual bonus is paid out on an annual basis subject to the 
financial  results  of  the  Parent  and  the  personal  performance  of  each  employee.  Manager  and  above  level 
employees  in  general  also  participate  in  the  same  annual  bonus  plan.  The  percentage  of  the  plan  allocated  to 
financial and individual objectives varies by level. Target as a percentage of base salary also varies by level. 

Eligible employees participate in the same LTIP as the Executive Directors or such other long-term incentive plans 
as may be adopted by the Committee from time to time. 

Employees,  other  than  the  Executive  Directors,  are  not  eligible  to  participate  in  the  co-investment  plan,  which  is 
specifically aimed at Executive Directors. 

Approach to recruitment remuneration 
The Company operates in a complex, global and specialized sector and competes for talent on a global basis and, 
in  many  instances,  outside  of  the  U.K.  and  across  industries.  The  Committee’s  approach  to  recruitment 
remuneration  is  to  develop  remuneration  packages  that  put  the  Company  in  a  position  to  effectively  attract  and 
retain  executive  talent  based  on  competitive  pay,  benefits  and  practices  in  relevant  markets,  sectors  and 
geographies. 

Although the remuneration package for a newly appointed Non-Executive Director would normally be in line with the 
structure  set  out  in  the  Remuneration  Policy  table,  the  Committee  determines  the  remuneration  of  new  Executive 
Directors  on  a  case-by-case  basis.  Generally,  the  level  of  fixed  remuneration  will  be  determined  after  considering 
the  candidate’s  skills  and  experience  and  the  market  data  for  the  role  that  they  will  be  undertaking  and  the 
remuneration needed to attract talent under the circumstances. It is expected that for new Executive Directors: 

•
•

•
•

Base salary will be set in line with the Remuneration Policy. 
Benefits will be in line with the Remuneration Policy. Additional benefits may be offered for new Executive 
Directors, such as relocation benefits.
Pensions will be in line with the Remuneration Policy. 
The  annual  bonus  quantum  and  performance  measures  will  generally  be  in  line  with  the  ongoing 
Remuneration  Policy  as  implemented  for  other  Executive  Directors  during  the  year.  However,  the 
Committee reserves the right to vary the performance measures and targets for the year of recruitment if it 

Annual Report and Accounts 2020                                                                                                                             Page | 70

considers  appropriate  (e.g.  where  a  large  portion  of  the  year  has  already  elapsed).  The  annual  bonus 
maximum will generally reflect the ongoing policy for current Executive Directors, pro-rated as relevant. 
The LTIP quantum, performance measures and targets will be line with the ongoing Remuneration Policy as 
implemented  for  other  Executive  Directors  during  the  year.  The  LTIP  award  maximum  for  new  Executive 
Directors will generally reflect the ongoing policy for current Executive Directors. 
The co-investment quantum, performance measures and targets will be line with the ongoing Remuneration 
Policy as implemented for other Executive Directors during the year. 

•

•

The  Company  may  also  pay  reasonable  fees  and  expenses  for  a  new  Executive  Director  in  relation  to  their 
appointment. 

The Committee recognizes that a new Executive Director may forfeit remuneration as a result of leaving a previous 
employer  and  the  Committee  will  consider  mitigating  that  loss  or  part  of  that  loss  by  making  buy-out  awards  in 
addition  to  the  remuneration  outlined  above.  In  making  buy-out  awards,  the  Committee  will  consider  any  relevant 
factors, including any performance conditions attached to any previous incentive arrangements and the likelihood of 
these  conditions  being  met,  the  proportion  of  the  performance  period  remaining  and  the  form  of  award.  Where 
possible, buy-out awards will be made using existing incentive plans and may be settled in cash or shares and in 
one payment or over a period of years. 

The  Committee  retains  discretion  to  offer  other  payments,  whether  in  cash  or  in  shares,  which  reflect  market 
conditions or practice by location when it considers these to be in the best interests of the Company and, therefore, 
shareholders. The  Committee  does  not  intend  to  use  this  discretion  to  make  a  non-performance  related  incentive 
payment but considers it important to retain the ability to do so in order to attract and retain executive talent. In any 
case,  the  Committee  may  consult  with  its  external,  independent  compensation  consultant  to  confirm  the  package 
provided at recruitment is market competitive and aligned with the standard remuneration elements for the role and 
location.

Directors' contractual arrangements
Executive Directors' service contracts 
The Company does not have a policy of fixed term contracts for Executive Directors. Generally, contracts include a 
notice period of no more than 12 months. 

An Executive Director, following cessation of his or her service, is subject to confidentiality undertaking and certain 
restrictive  covenants,  including  restrictions  on  soliciting  or  providing  goods  or  services  to  certain  customers, 
employing or enticing away from the group certain persons employed by any group company or being involved with 
any business in competition with the company, among others, for a period of time after such cessation.

Marco Sala
The  current  CEO  and  Executive  Director,  Marco  Sala,  has  a  service  agreement  with  the  Parent  (70%  of 
employment) and a service agreement with its wholly owned subsidiary, Lottomatica (30% of employment). There is 
no  fixed  term  for  the  service  agreement  with  the  Parent  and  the  Lottomatica  service  agreement;  however,  as  a 
matter of best practice, Marco Sala’s appointment as a director of the Parent will be made subject to reappointment 
by  shareholders  at  the  Parent’s  annual  general  meeting.  Marco  Sala’s  service  agreement  can  be  terminated  by 
either party on the giving of six months’ notice, if not, immediately for cause. He cannot resign without prior approval 
from the Board. 

Max Chiara 
The current CFO and Executive Director, Max Chiara, has a service agreement with the Parent. There is no fixed 
term  for  the  service  agreement  with  the  Parent;  however,  as  a  matter  of  best  practice,  it  is  expected  that  Max 
Chiara’s appointment as a director of the Parent will be made subject to annual reappointment by shareholders at 
the Parent’s AGM. Max Chiara’s service agreement with the Parent can be terminated by the Parent if Max Chiara 
fails  to  cure  the  grounds  for  such  termination  as  specified  in  the  agreement  within  a  60-day  notice  period,  or 
immediately in any other cases. Max Chiara may terminate the service agreement on the giving of 60 days’ notice, 
following which the Board may elect to have such termination become effective immediately or on such later date 
(but no later than the date specified in the notice). 

Annual Report and Accounts 2020                                                                                                                             Page | 71

Non-Executive Directors' appointment agreements
All Non-Executive Directors’ services are provided for in accordance with the prior appointment of the Directors and 
their  individual  appointment  agreements.  Non-Executive  Directors  are  generally  expected  to  be  re-appointed 
annually  on  each AGM  date,  unless  his/her  appointment  is  terminated  earlier  by  either  party  on  the  giving  of  one 
month's notice. 

Details of the terms of the appointment of the current Non-Executive Directors are as follows:

Non-Executive Director

Lorenzo Pellicioli (Chairperson)
James McCann (Vice Chairperson and Lead Independent Director)
Beatrice Bassey
Alberto Dessy
Marco Drago
Heather McGregor
Samantha Ravich
Vincent Sadusky
Gianmario Tondato Da Ruos

Start of Current 
Term
June 25, 2020
June 25, 2020
June 25, 2020
June 25, 2020
June 25, 2020
June 25, 2020
June 25, 2020
June 25, 2020
June 25, 2020

Expected Expiry of 
Current Term
May 11, 2021
May 11, 2021
May 11, 2021
May 11, 2021
May 11, 2021
May 11, 2021
May 11, 2021
May 11, 2021
May 11, 2021

Loss of office 
When  a  Director  leaves  the  Company,  the  Committee  will  review  the  circumstances  and  apply  the  appropriate 
treatment having regard to the practice for other senior employees of the Company which may vary by location, and 
in accordance with the Director’s contractual entitlements established and as may be amended by the Committee 
specifically to facilitate the exit of a particular individual. Where applicable, the Committee aims to avoid rewarding 
poor performance and to recoup undue or excessive pay.

When determining the treatment of the various elements of compensation upon cessation of service, the Committee 
will give regard to the rationale for the departure. An individual may be treated as a ‘good leaver’ for these purposes 
if they leave by way of the following circumstances – (i) death, (ii) injury, ill-health or disability, (iii) redundancy, (iv) 
retirement, and/or (v) any other circumstances as determined by the Committee or the Board. 

The  Company’s  equity  incentive  plan(s)  contains  provisions  relating  to  a  change  in  control  which  provides  for  full 
accelerated  vesting  of  all  outstanding  share  options,  share  appreciation  rights  and  full  value  awards  (other  than 
performance-based awards), when a replacement award is not provided. In addition, any performance-based award 
for  which  a  replacement  award  is  not  issued,  will  be  deemed  to  be  earned  and  payable  with  all  applicable 
performance  metrics  deemed  achieved  at  the  greater  of:  (a)  the  applicable  target  level;  or  (b)  the  level  of 
achievement as determined by the Committee not later than the date of the change in control, taking into account 
performance  through  the  latest  date  preceding  the  change  in  control  as  to  which  performance  can  practically  be 
determined, but in no case, later than the end of the applicable performance period. In the event of a reorganization 
or other transactions which would affect the current or future value of any award, an adjustment may be made to the 
number of shares if considered appropriate.  

The  Committee  also  retains  discretion  to  make  additional  payments  in  respect  of  (i)  settling  any  statutory  claims 
which the Committee considers, in its reasonable judgment, may arise in respect of the termination (whilst seeking 
to ensure that there is no reward for failure), and (ii) reasonable legal costs and other expenses reasonably incurred 
by  the  Director  in  respect  of  the  termination  and  any  settlement  arrangements;  provided  in  all  cases  that  the 
Committee considers that it would be in the best interests of the Company to do so. 

Annual Report and Accounts 2020                                                                                                                             Page | 72

Executive Directors 
The table below summarizes the policies which will apply in respect of the various elements of compensation in the 
event  of  cessation  of  an  Executive  Director’s  service  with  the  Company,  unless  determined  otherwise  at  the 
discretion of the Committee:  
Element of remuneration Loss of office payment policy
Base Salary

Benefits

Pension

Annual Bonus

LTIP

Co-investment

Salary will continue to be paid throughout the notice period although the Committee has 
the discretion to make a payment in lieu of notice.
A good leaver may be entitled to receive up to 24 months of base salary.
Benefits  will  continue  to  be  paid  throughout  the  notice  period  although  the  Committee 
has the discretion to make a payment in lieu of notice.
A good leaver may continue to receive a range of benefits, including without limitation, 
health and welfare benefits, tax preparation and perquisites, following cessation for up 
to 24 months. 
Pensions will continue to be paid throughout the notice period although the Committee 
has the discretion to make a payment in lieu of notice.
Any accrued but unpaid annual bonuses for the prior fiscal year will be paid.
A  director  may  be  entitled  to  an  annual  bonus,  pro-rated  if  applicable  and  subject  to 
performance assessment, in respect of the financial year in which the cessation occurs. 
A good leaver may be entitled up to 18 months annual bonus (based upon a three-year 
average). 
Share awards and options will be treated in accordance with the relevant plan rules. The 
Committee  would  consider  whether  outstanding  and  unvested  awards  and/or  options 
should  lapse  on  leaving  or  should,  at  the  Committee’s  discretion,  be  preserved.  If 
awards  and/or  options  are  preserved,  they  would  continue  until  the  vesting  date  or  be 
accelerated, and they would be pro-rated based on service over the performance period 
or vest in full.
A  good  leaver  may  exercise  vested  stock  options  up  until  the  original  expiration  date 
under the original terms and conditions of the award, generally a three-year period after 
the vest date.
All  outstanding  and  unvested  awards  and/or  options  will  be  automatically  and 
immediately forfeited for no consideration as of cessation of service.

A  Director  may  also  be  entitled  to  additional  payments,  including  but  not  limited  to  certain  payments  or  benefits 
which are in line with and which reflect market practice, including the provision of outplacement support, reasonable 
costs associated with relocation back to an individual’s home country, and tax preparation. In some countries, it may 
be a legal requirement to provide on-going consideration for post-termination restrictive covenants. The Committee 
may impose post-termination restrictive covenants on Directors which continue for up to two years after cessation of 
service and which may require payment of appropriate consideration. 

Marco Sala

As  consideration  for  compliance  with  the  post-employment  restrictive  covenants,  Marco  Sala  is  entitled  to  a  lump 
sum payment equal to two years’ base salary and any annual bonus payments for the two financial years prior to 
the date of termination. 

According  to  a  severance  agreement  entered  into  between  the  Company  and  Marco  Sala  (which  supersedes  a 
stability agreement originally entered into on February 20, 2012 between him and legacy GTECH S.p.A. and then 
assigned to Lottomatica S.p.A. as part of the merger), subject to Marco Sala working his notice period, he is entitled 
to a severance payment equal to one year’s base salary (plus any amounts owed to him) and a pro-rated short term 
incentive bonus payment as of the date of termination based on the projection of the Company's full year business 
and financial results. The severance payment is subject to the Company determining that he is a good leaver which 
includes,  but  is  not  limited  to,  circumstances  involving  redundancy,  permanent  incapacity,  or  retirement  with  the 
agreement  of  the  Company.  No  severance  payment  will  be  made  if  Marco  Sala’s  employment  is  terminated  for 
cause.

Annual Report and Accounts 2020                                                                                                                             Page | 73

Non-Executive Directors 
No  remuneration  is  payable  upon  a  Non-Executive  Director's  termination,  other  than  accrued  fees  and  expenses, 
subject to the discretion of the Committee.  

RSU awards will be treated in accordance with the relevant plan rules and the terms and conditions of the award 
agreement. The Committee would consider whether outstanding and unvested awards should lapse on leaving or 
should, at the Committee’s discretion, be preserved. If awards are preserved, they would continue until the vesting 
date or be accelerated, and they would be pro-rated based on service over the period or vest in full. 

Remuneration illustrations
The  chart  below  gives  an  indication  of  what  could  be  received  by  an  Executive  Director  in  the  first  year  of 
implementation after the Remuneration Policy is approved at the 2021 AGM. The bar chart shows: (1) the minimum 
remuneration receivable; (2) the remuneration receivable for performance in line with the Company’s expectations; 
(3) the maximum remuneration receivable, each as a percentage of the total comprised by each of the parts; and (4) 
the maximum remuneration receivable with share price appreciation of 50%. 

Fixed remuneration, shown in the chart below, is comprised of salary, pension contributions, other benefits and any 
cash alternative. Variable remuneration comprises remuneration under the annual bonus plan, the LTIP and the co-
investment plan. Future remuneration will be determined based on profitability and performance as described in the 
proposed Remuneration Policy.

Marco Sala’s minimum compensation includes annual base salary plus estimated foreign currency fluctuations and 
tax  equalization  and  pension  and  benefits  that  approximate  the  value  in  the  2020  single  figure  table  plus  an 
additional $1 million related to his housing allowance paid one time every three years and is payable in 2021. 

Max Chiara’s minimum compensation is estimated based on his annual base salary plus his pension and benefits 
included in the 2020 single figure table.

Both  Marco  Sala’s  and  Max  Chiara’s  target  annual  bonus  amounts  are  based  on  their  applicable  annual  bonus 
target  amounts,  150%  and  87.5%,  respectively,  of  annual  base  salary.  Maximum  annual  bonus  amounts  reflect 
target annual bonus multiplied by the current annual bonus plan maximum payout (200%).

Annual Report and Accounts 2020                                                                                                                             Page | 74

$ in MillionsCEO100%23%18%14%10%16%12%40%46%34%26%20%15%25%Fixed PayAnnual BonusPSUCo-Investment AwardShare Price Appreciation$3.5Minimum$14.9Target$19.1Maximum$25.4Maximumwith 50%SharePriceGrowth0%25%50%75%100%$ in MillionsCFO100%23%16%12%11%16%12%66%67%50%25%Fixed PayAnnual BonusPSUShare Price Appreciation$1.4Minimum$6.1Target$8.6Maximum$11.5Maximumwith 50%SharePriceAppreciation0%25%50%75%100%    
Typically,  the  Company  grants  one  PSU  award  annually;  however,  in  2021  the  Company  expects  to  grant  two 
performance-based awards under the LTIP, one with a two-year performance period (2021 - 2022) and one with a 
three-year  performance  period  (2021  -  2023).  The  target  PSU  award  values  take  into  account  the  extraordinary 
circumstance  of  awarding  two  cycles  in  one  year  and  are  within  the  maximum  program  limits  indicated  in  the 
proposed  Remuneration  Policy.  The  maximums  reflects  their  respective  target  PSU  multiplied  by  the  maximum 
payout under the LTIP, 145%.

Marco Sala’s co-investment award is granted once every three years and is expected to be granted in 2021. The 
value approximates 172,500 performance-based options multiplied by a $16.94 share price divided by three; plus 
172,500 PSUs multiplied by a $16.94 share price. The estimated number of performance-based options and PSUs 
awarded  is  consistent  with  the  options  and  shares  awarded  under  the  2018  co-investment  plan.  The  estimated 
share price is based on the Company’s December 31, 2020 closing share price.

Marco Sala’s share price appreciation reflects the maximum PSU value plus the co-investment award multiplied by 
50%. Max Chiara’s share price appreciation reflects a 50% increase to his maximum PSU value.

Approval
This  Directors’  Remuneration  Report,  including  both  the  Remuneration  Report  and  the  Remuneration  Policy,  has 
been approved by the Directors on March 11, 2021 and signed on its behalf on March 16, 2021.  

Signed on behalf of the Directors by:

Gianmario Tondato Da Ruos
Chairperson of the Compensation Committee

Annual Report and Accounts 2020                                                                                                                             Page | 75

3. DIRECTORS’ REPORT
The Directors present their report and the audited financial statements for the Parent and the Company for the period 
from January 1, 2020 to December 31, 2020. 

The Strategic Report sets out those matters required to be disclosed in the Directors’ Report which are considered to 
be of strategic importance: 

Likely future developments of the Company (see “BUSINESS MODEL” and “STRATEGY”) 
Research and development (see “RESEARCH AND DEVELOPMENT (R&D)”)
Employee: Inclusion and diversity (see “CORPORATE SOCIAL RESPONSIBILITY”)
Employee: Communication and Engagement (see “CORPORATE SOCIAL RESPONSIBILITY”)
Engagement with suppliers, customers and others (see “SECTION 172 STATEMENT”)

•
•
•
•
•
• Greenhouse gas emissions and energy consumption (see “CORPORATE SOCIAL RESPONSIBILITY”)

The  Directors’  Report  should  be  read  in  conjunction  with  the  Strategic  Report,  the  Directors’  Remuneration  Report 
and  other  sections  of  this Annual  Report  and Accounts,  all  of  which  are  incorporated  into  this  Directors’  Report  by 
reference.

General information
The  Parent  is  a  public  company  limited  by  shares, 
incorporated  in  the  United  Kingdom  and  is  registered 
in  England  and  Wales  with  registered  number 
09127533.  The  address  of  the  Parent's  registered 
office  is  2nd  Floor  Marble  Arch  House,  66  Seymour 
Street, London, England, W1H 5BT. 

Dividends 
There  are  no  recommended  dividend  payments  for 
approval  by  shareholders  for  the  period  January  1, 
2020 to December 31, 2020. 

The  Company  paid  dividends  of  $40.9  million  to 
shareholders  and  $136.4  million  to  non-controlling 
shareholders for the year ended December 31, 2020. 

reporting of these contributions and such contributions 
are permissible under the relevant countries' laws.

It  is  the  Company's  policy  not  to  make  political 
donations  or  incur  political  expenditure  outside  the 
U.S. or Canada.

Other than as  set forth  above, neither the  Parent  nor 
any  of  its  subsidiaries  for  the  year  ended  December 
31, 2020:

• Made  any  donations  to  a  registered  political 
party  or  other  political  or  any  independent 
election  candidate  or  organization 
in  or 
outside the E.U.; or
Incurred any political expenditure in or outside 
the E.U.

•

Related party transactions 
Internal  controls  are  in  place  to  ensure  that  any 
related party transactions are carried out on an arm’s 
length  basis  and  are  disclosed 
financial 
statements. Accordingly, related party transactions are 
set out in Note 25, Related Party Transactions  to  the 
Consolidated  Financial  Statements  and  form  part  of 
this Directors’ Report.

the 

in 

Political donations and political 
expenditure 
During 
the  year  ended  December  31,  2020 
subsidiaries  of  the  Parent  made  various  forms  of 
(where  permissible), 
contributions 
charitable 
dues, 
membership 
sponsorships) to entities in the U.S. that have political, 
charitable,  social  welfare,  trade  and  business  sector 
affiliations and missions. Some of these organizations 
and entities have affiliations with government officials. 
These  contributions  totaled  $1.7  million  in  the  U.S. 
The  Company  has  fully  complied  with  jurisdictional 

(i.e.  political 
donations, 

Financial risk management objectives and 
policies
The  Company's  activities  expose  it  to  a  variety  of 
market  risks  including  interest  rate  risk  and  foreign 
currency  exchange  rate  risk.  The  Company's  overall 
the 
strategy 
risk  management 
unpredictability  of  financial  markets  and  seeks  to 
minimize potential adverse effects on its performance 
through  ongoing  operational  and  finance  activities. 
The Company monitors and manages its exposure to 
such  risks  both  centrally  and  at  the  local  level,  as 
appropriate,  as  part  of  its  overall  risk  management 
program  with  the  objective  of  seeking  to  reduce  the 
potential adverse effects of such risks on its results of 
operations and financial position.

focuses 

on 

Depending  upon  the  risk  assessment,  the  Company 
instruments, 
uses  selected  derivative  hedging 
including  principally  interest  rate  swaps  and  foreign 
currency 
the  purposes  of 
managing interest rate risk and currency risks arising 
from  its  operations  and  sources  of  financing.  The 

forward  contracts, 

for 

Annual Report and Accounts 2020                                                                                                                             Page | 76

Company's  policy  is  not  to  enter  into  such  contracts 
for speculative purposes. 

to 

financial 

foreign  currency  exchange 

risk 
relating 
Further  disclosures 
management  objectives  and  policies,  as  well  as 
disclosures  relating  to  exposure  to  interest  rate  risk 
and 
risk,  are 
described  in  Note  10,  Financial  Risk  Management  to 
the  Consolidated  Financial  Statements.  The 
Company's  accounting  policies  regarding  derivatives 
and  hedging  are  described  in  Note  2,  Summary  of 
Significant  Accounting  Policies  to  the  Consolidated 
Financial Statements. 

rate 

Branches
As  the  Company  is  a  global  business,  there  are 
activities  operated  through  many  jurisdictions.  In 
2020,  the  Company  was  active  in  over  100  countries 
and had 29 branches. 

Share capital 
The issued share capital of the Parent as of March 11, 
2021  is  $20,485,861  and  £50,000,  consisting  of 
204,856,564  ordinary  shares  of  $0.10  each, 
204,856,564 special voting shares of $0.000001 each, 
and 50,000 sterling non-voting shares of £1 each. 

The  special  voting  shares  carry  0.9995  votes  each 
(compared to 1 vote for each ordinary share) and are 
held  at  all  times  by  a  nominee  appointed  by  the 
Parent. Shareholders who maintain their ownership of 
ordinary  shares  continuously  for  at  least  three  years 
are  eligible  to  elect  to  direct  the  voting  rights  in 
respect of one special voting share per ordinary share 
held for such period, provided that such shareholders 
meet certain conditions set out in the Parent's Loyalty 
Plan (details of which are available at www.IGT.com). 
Once those conditions have been met and that eligible 
shareholder  has  successfully  elected  to  participate  in 
the Loyalty Plan, that shareholder will have the voting 
power  of  the  equivalent  of  1.9995  votes  for  each 
ordinary  share  held.  The  special  voting  shares  and 
ordinary  shares  will  be  treated  as  if  they  are  a  single 
class of shares and not divided into separate classes 
for  voting  purposes.  Further  details  of  the  special 
voting shares and the rights attaching to them are set 
out in the Parent's articles of association.

to  a 

The  Directors  were  authorized,  at  the  2020 AGM,  to 
allot ordinary shares in the capital of the Company up 
to a maximum nominal amount of $6,824,827.70 and 
up 
further  maximum  nominal  amount  of 
$6,824,827.70  where  the  allotment  is  in  connection 
with  an  offer  by  way  of  a  rights  issue,  in  each  case 
representing  approximately  one  third  of  the  nominal 
value of the ordinary shares in issue on May 14, 2020, 
for a period expiring at the end of the next AGM (or if 
sooner,  September  24,  2021).  The  Directors  are 

requesting  a  new  authority  for  the  Parent  to  allot 
ordinary  shares  in  the  capital  of  the  Company  at  the 
forthcoming  AGM 
Investment 
Association Share Capital Management Guidelines.

line  with 

the 

in 

The  Parent  currently  has  the  authority  to  purchase  a 
maximum  of  10%  of  the  aggregate  issued  ordinary 
shares  in  the  Parent  as  of  May  14,  2020.  This 
authority  will  expire  at  the  end  of  the  next AGM  (or  if 
sooner,  on  December  24,  2021).  The  Parent  did  not 
purchase any of its own share capital during the year 
ended  December  31,  2020.  The  Directors  are 
requesting a new authority at the forthcoming AGM in 
line  with  the  Investment  Association  Share  Capital 
Management Guidelines. 

Directors and their interests
The  Directors  of  the  Parent  for  the  year  ended 
December 31, 2020 are set out below:

(Chairperson), 

James  McCann 

(Chief  Executive  Officer),  Lorenzo 
Marco  Sala 
Pellicioli 
(Vice 
Chairperson and Lead Independent Director), Beatrice 
Bassey,  Max  Chiara  (Executive  Vice  President  and 
Chief  Financial  Officer), Alberto  Dessy,  Marco  Drago, 
Heather  McGregor,  Samantha  Ravich,  Vincent 
Sadusky and Gianmario Tondato Da Ruos. 

Paget  Alves  was  previously  a  director  of  the  Parent 
whose term of office ended on June 25, 2020.

As  stated  in  the  Company’s  Corporate  Governance 
Guidelines, directors should be selected such that the 
Board  represents  a  diversity  of  background  and 
experience. Three of our eleven directors are women.

The  Directors  have  interests  in  the  Parent’s  ordinary 
shares,  namely  share  based  plans,  detailed  in  the 
Directors’ Remuneration Report set out in Section 2 of 
this Annual Report and Accounts.

Directors’ indemnities 
In accordance with the Parent's articles of association 
and  to  the  extent  permitted  by  law,  the  Directors  and 
officers  of  the  Company  shall  be  indemnified  out  of 
the assets of the Parent in respect of liability incurred 
as a result of their office. 

In  addition,  the  Parent  maintained  a  directors’  and 
officers’  liability  insurance  policy  throughout  the  year 
to  cover  against  certain  legal  liabilities  and  costs  for 

Annual Report and Accounts 2020                                                                                                                             Page | 77

Director Tenure470-4 years5 years andoverclaims incurred in respect of any act or omission in the 
execution of their duties.

Board practices and governance
The Directors are responsible for the management of 
the Company’s business, for which purpose they may 
exercise  all  of  the  powers  of  the  Parent  whether 
relating  to  the  management  of  the  business  or  not. 
The  Board  is  comprised  of  (i)  seven  independent 
directors 
the  Vice 
including  James  F.  McCann, 
Chairperson  of  the  Board  and  Lead  Independent 
Director,  and  (ii)  four  non-independent  directors  -  
Marco  Sala  (CEO),  Max  Chiara  (CFO),  Lorenzo 
Pellicioli (the Board’s Chairperson), and Marco Drago. 
Messrs.  Pellicioli  and  Drago  are  the  chief  executive 
officer  and  chairperson  of  the  board,  respectively,  of 
De  Agostini  S.p.A., 
controlling 
shareholder. 

the  Parent's 

The Board has the following committees: (1) an Audit 
Committee, 
(2)  a  Nominating  and  Corporate 
Governance  Committee,  and  (3)  a  Compensation 
Committee.  The  membership  of  each  committee 
meets  the  independence  and  eligibility  requirements 
of  the  New York  Stock  Exchange  and  applicable  law. 
The  members  of  each  committee  are  appointed  by 
and  serve  at  the  discretion  of  the  Board  until  such 
member’s  successor  is  duly  elected  and  qualified  or 
until  such  member’s  earlier  resignation  or  removal. 
The  chairperson  of  each  committee  is  appointed  by 
the Board. 

Audit Committee 
The Audit  Committee  is  responsible  for,  among  other 
things, assisting the Board's oversight of: 
integrity  of 

the  Parent’s 

•

•

•

•

•

financial 

legal  and 

The 
statements;
The  Parent’s  compliance  with 
regulatory requirements;
The independent registered public accounting 
firm’s qualifications and independence; 
The performance of the Parent’s internal audit 
function  and  independent  registered  public 
accounting firm; and 
The  Parent’s  internal  controls  over  financial 
reporting  and  systems  of  disclosure  controls 
and procedures.

The  Audit  Committee  pre-approves  engagements  of 
registered  public 
independent 
the  Company’s 

before 

approval 

engaging 

accounting  firm  to  audit  the  Company’s  consolidated 
financial  statements.  The  Audit  Committee  has  a 
policy  requiring  management  to  obtain  the  Audit 
the 
Committee’s 
Company’s  independent  registered  public  accounting 
firm to provide any other audit or permitted non-audit 
services  to  the  Company.  Pursuant  to  this  policy, 
which  is  designed  to  ensure  that  such  engagements 
do  not  impair  the  independence  of  the  Company’s 
independent  registered  public  accounting  firm,  the 
Audit  Committee 
if 
appropriate,  specific  audit  and  non-audit  services  in 
the  categories  audit  services,  tax  services,  audit-
related  services,  and  any  other  services  that  may  be 
performed  by  the  Company’s  independent  registered 
public accounting firm.

reviews  and  pre-approves, 

the 

financial 

As of March 11, 2021, the Audit Committee consists of 
Vincent L. Sadusky (chairperson), Alberto Dessy, and 
Heather  J.  McGregor.  Each  member  of  the  Audit 
Committee  must  meet 
literacy 
requirement, as such qualification is interpreted by the 
Board  in  its  business  judgment,  or  must  become 
financially  literate  within  a  reasonable  period  of  time 
after his or her appointment to the Audit Committee. In 
addition, at least one member of the Audit Committee 
must 
financial 
management  expertise,  as  the  Board  interprets  such 
qualification in its business judgment. 

accounting 

related 

have 

or 

Compensation Committee 
The  purpose  of  the  Compensation  Committee  is  to 
discharge  the  responsibilities  of  the  Board  relating  to 
the  Parent’s  executives  and 
compensation  of 
directors. 
is 
responsible for, among other things:

The  Compensation  Committee 

•

•

•

•

on 

goals 

approving 

and 
relevant 

advising  management 

recommendations 
Reviewing  management 
and 
broad 
compensation policies such as salary ranges, 
deferred  compensation,  incentive  programs, 
pension, and executive stock plans;
and 
Reviewing 
the 
CEO’s 
to 
objectives 
compensation, 
the  CEO’s 
evaluating 
performance  in  light  of  those  goals  and 
objectives, 
the  CEO’s 
compensation level based on this evaluation;
Reviewing 
compensation; and 
Creating,  modifying,  amending,  terminating, 
and  monitoring  compliance  with  share 
ownership  guidelines 
for  executives  and 
directors. 

recommending 

director 

setting 

and 

and 

As  of  March  11,  2021,  the  Compensation  Committee 
consists of Gianmario Tondato da Ruos (chairperson), 
Alberto Dessy, and Samantha Ravich. 

Annual Report and Accounts 2020                                                                                                                             Page | 78

Director Independence74IndependentNon-IndepedentNominating and Corporate Governance 
Committee 
The  Nominating 
Committee is responsible for, among other things:

and  Corporate  Governance 

•

•

•

Recommending  to  the  Board,  consistent  with 
criteria  approved  by  the  Board,  the  names  of 
qualified persons to be nominated for election or 
re-election  as  directors  and  the  membership 
and chairperson of each Board committee;
Reviewing  and  reassessing  from  time  to  time 
the  Company’s  Corporate  Governance 
Guidelines  and  recommending  any  changes  to 
the Board;
the 
Determining, 
independence  of  each  director  under 
the 
independence  requirements  of  the  NYSE  and 
any  other  regulatory  requirements  and  report 
such findings to the Board; and 

annually, 

least 

at 

and 

program 
to  diversity  and 

• Overseeing  management's  corporate  social 
due 
responsibility 
consideration 
inclusion, 
sustainability,  environmental  and  social  matters 
that 
the 
environment  or  the  communities  in  which  the 
Company operates.

the  Company, 

impact 

giving 

could 

As of March 11, 2021, the Nominating and Corporate 
Governance  Committee  consists  of  James  McCann 
(chairperson), Beatrice Bassey and Samantha Ravich.

The  charters  for  each  of  the  Audit  Committee,  the 
Compensation  Committee  and  the  Nominating  and 
Corporate  Governance  Committee  are  available  at 
www.igt.com. 

Board and committee meetings and 
attendance
There  are  at  least  five  scheduled  meetings  for  the 
Board and each committee each year (six for the Audit 
Committee),  and  additional  meetings  are  called  as 
necessary.  The  attendance  at  Board  and  committee 
meetings  during  2020  is  shown  below,  expressed  as 
the  number  of  meetings  attended  out  of  the  number 
that  each  Director  was  eligible  to  attend.  Where  a 
Director  is  unable  to  attend  a  Board  or  committee 
meeting,  copies  of  all  papers  are  still  received  in 
advance.  The  Chairpersons  of  the  Board  and  each 
committee, as well as the Lead Independent Director, 
are  available 
individual  consultation  between 
meetings  and  to  provide  briefing  on  any  relevant 
outcomes from a Board or committee meeting should 
a Director be unable to attend. Executive sessions for 
all Directors or committee members (as the case may 
be)  with  no  management  in  attendance,  as  well  as 
Independent  Director  sessions,  are  regularly  held  at 
the  end  of  each  meeting  to,  among  other  things, 
summarize  the  outcome  of  the  meeting  and  plan 
actions  for  the  next  one,  which  can  be  easily  shared 
with absent participants.

for 

Board and committee attendance in 2020
Number of meetings held

Board
9

Audit 
Committee
11

Compensation 
Committee
6

Nominating and 
Corporate 
Governance 
Committee
6

Directors
Beatrice Bassey1
Max Chiara2
Alberto Dessy3
Marco Drago
James McCann
Heather McGregor
Lorenzo Pellicioli
Samantha Ravich4
Vincent Sadusky
Marco Sala
Gianmario Tondato Da Ruos
Former Directors who served for part of that year
Paget Alves5

6/7
7/7
9/9
7/9
9/9
9/9
9/9
9/9
9/9
9/9
9/9

5/6

-
-
5/5
-
-
11/11
-
-
11/11
-
-

6/6

-
-
6/6
-
-
-
-
2/2
-
-
6/6

4/4

3/3
-
3/3
-
6/6
-
-
6/6
-
-
-

-

(1)  Beatrice Bassey joined the Board and the Nominating and Corporate Governance Committee on March 20, 2020 and June 25, 2020, respectively.  

(2)   Max Chiara joined the Board on April 14, 2020.  

(3)   Alberto Dessy joined the Audit Committee and stepped down from the Nominating and Corporate Governance Committee on 25 June 2020.

(4)  Samantha Ravich was appointed to the Compensation Committee on June 25, 2020.

(5)   Paget Alves did not stand for re-election to the Board at the 2020 AGM and his term ended on June 25, 2020. 

Annual Report and Accounts 2020                                                                                                                             Page | 79

Board and committee evaluation
The effectiveness of the Board is vital to the success 
of  the  Company.  The  Board  undertakes  a  rigorous 
self-evaluation process each year to assess how it, its 
committees  and  each  of  the  individual  directors  is 
performing. The evaluation is undertaken by way of an 
internal  questionnaire,  supported  by  discussions  with 
and  Corporate  Governance 
the  Nominating 
Committee,  the  Independent  Directors  and  the  full 
Board.  Any 
the 
questionnaire or subsequent discussions are followed 
up on by the Board or relevant committee. 

items  of  note 

that  result 

from 

The  Board  and  committee  self-evaluation  for  2020 
revealed  that  the  Board  is  generally  satisfied  with 
the  size  and 
individual  director  performance, 
composition of the Board, Board’s culture and ethics, 
the  number  and  type  of  committees  to  assist  with 
performance  of  the  Board’s  obligations,  and  the 
amount  of  information  noting  also  improvement  as 
regards  to  timing  of  delivery  of  Board  materials,  and 
access  to  management  for  its  decision-making.  The 
Directors  are  also  satisfied  that  the  Board  received 
from  management  adequate  information  and  early-
warning  signals  of  issues  that  may  adversely  affect 
key outcomes, targets or financial performance of the 
Company  as  a  result  of  the  COVID-19  pandemic, 
noting  a  general  though  still  ongoing  improvement 
from 
in  crisis 
management. More than half of the Board considered 
that  challenges  arising  from  the  pandemic  remain 
amongst  the  Board’s  top  priorities  for  the  upcoming 
year. 

the  Board’s 

last  year 

role 

in 

Whilst  there  is  general  but  not  absolute  satisfaction 
surrounding  director  succession,  Directors  have 
expressed  the  need  to  improve  Board  and  key 
executives  succession  and  selection  process,  and  to 
improve the CEO’s performance evaluation process.  

The  Directors  are  generally  satisfied  with  the  annual 
evaluation  process  and 
raised 
following the annual directors’ evaluation conducted in 
2019 were adequately addressed.

issues 

that 

the 

Statement of corporate governance 
arrangements
The Parent is a U.K. public limited company that has 
its  ordinary  shares  listed  on  the  New  York  Stock 
Exchange 
("NYSE").  The  Parent's  articles  of 
association  provide  that,  for  as  long  as  its  ordinary 
shares  are  listed  on  the  NYSE,  the  Parent  shall 
comply  with  all  NYSE  corporate  governance 
standards  set  forth  in  Section  3  of  the  NYSE  Listed 
Company  Manual  applicable 
to  non-controlled 
domestic  U.S.  issuers,  regardless  of  whether  the 
Parent is a foreign private issuer. 

reflect 

this  end, 

To 
the  Corporate 
the  Board  adopted 
Governance  Guidelines  (a  copy  of  which  is  available 
at  www.IGT.com)  which 
the  Board’s 
commitment to monitor the effectiveness of policy and 
decision  making  both  at  the  Board  and  management 
level, with a view to enhancing shareholder value over 
the  long-term.  In  this  regard,  the  Board  periodically 
reviews  its  size  and  composition  ensuring  that  a 
majority of the Directors shall be independent, and the 
Nominating  and  Corporate  Governance  Committee 
reviewed each Director’s  character and integrity prior 
to  appointment  and  in  connection  with  re-nomination 
the  Corporate  Governance 
decisions.  While 
Guidelines  do  not  cover  each  and  every  issue  that 
may  surface,  the  Board  is  of  the  view  that  the 
Guidelines set the proper tone for the operation of the 
Board  and  will  assist  the  Board  in  fulfilling  its 
obligations  to  the  diverse  group  of  owners  and  other 
stakeholders  of  the  Company.  The  Nominating  and 
Corporate  Governance  Committee 
the 
Guidelines  from  time  to  time  to  ensure  that  they 
remain suitable for the needs of the Company and in 
accordance with applicable law and regulations. 

reviews 

The Parent also voluntarily applies a selected number 
of provisions of the U.K. Corporate Governance Code 
which  (i)  are  not  inconsistent  with  the  above  said 
NYSE corporate governance standards, and (ii) would 
generally be expected by the market to be voluntarily 
applied by a company like the Parent. For example, all 
Directors (other than the CEO whose appointment as 
a  director  of  the  Parent  is  normally  renewed  for  a 
three-year  term)  are  subject  to  annual  re-election  by 
shareholders,  and  each  committee  of  the  Board  is 
composed of independent non-executive directors. 

Going concern
The  current  activities  of  the  Company  and  those 
factors likely to affect its future development, together 
with  a  description  of 
financial  position,  are 
its 
described  in  the  Strategic  Report.  Principal  risks  and 
uncertainties  affecting  the  Company  are  described  in 
the  Principal  Risks  and  Uncertainties  section  of  the 
Strategic  Report.  Critical  accounting  estimates 
affecting the carrying values of assets and liabilities of 
the  Company  are  discussed  in  Note  2,  Summary  of 
Significant  Accounting  Policies  to  the  Consolidated 
Financial Statements.

Having  reviewed  management's  forecasted  operating 
results,  forecasted  cash  flows,  forecasted  net  debt, 
and  forecasted  funds  available  on  the  Revolving 
Credit  Facilities,  the  Directors  have  a  reasonable 
the  Company  has  adequate 
expectation 
resources to continue in operational existence for the 
foreseeable future and therefore will be well placed to 
manage its business risks successfully.

that 

Annual Report and Accounts 2020                                                                                                                             Page | 80

explain  the  Parent's  and  the  Company’s  transactions 
and  disclose  with  reasonable  accuracy  the  financial 
position  of  the  Parent  and  the  Company  at  any  time 
financial 
to  ensure 
and  enable 
statements comply with the Act.  

them 

that 

the 

responsible 

The  Directors  are  also 
the 
maintenance  and  integrity  of  the  Parent’s  website. 
Legislation  in  the  U.K.  governing  the  preparation  and 
dissemination  of  financial  statements  may  differ  from 
legislation in other jurisdictions.

for 

The auditor and disclosure of information 
to the auditor
In accordance with section 418 of the Act, each of the 
Directors confirms that:

•

•

information  of  which 

So  far  as  such  Director  is  aware,  there  is  no 
relevant  audit 
the 
Company’s auditor is unaware; and
Such  Director  has  taken  all  the  steps  that  he 
or  she  ought  to  have  taken  as  a  director  in 
order  to  make  him  or  her  aware  of  any 
relevant  audit  information,  and  to  establish 
that  the  Company’s  auditor  is  aware  of  that 
information.

Independent auditor
The  auditor,  PricewaterhouseCoopers  LLP,  has 
indicated  its  willingness  to  continue  in  office  and  a 
resolution  concerning 
its  re-appointment  will  be 
proposed  at  the  forthcoming  AGM.  There  are  no 
significant post-balance sheet events.

Approval
This  Directors’  Report  has  been  approved  by  the 
Directors on March 11, 2021 and signed on its behalf 
on March 16, 2021. 

Signed on behalf of the Directors by:

Marco Sala
Chief Executive Officer

Accordingly,  the  Directors  consider  it  appropriate  to 
the  going  concern  basis  of 
continue 
accounting 
financial  statements 
contained in this Annual Report and Accounts.

in  preparing 

to  adopt 

the 

Subsequent events 
There are no important events affecting the Company  
which have occurred since December 31, 2020.

Statement of Directors’ responsibilities 
the 
for  preparing 
The  Directors  are  responsible 
Strategic  Report,  Directors’  Report,  the  Directors' 
Remuneration  Report  and  the  financial  statements  in 
accordance with applicable law and regulations. 

(the  "Act")  and 

in  conformity  with 

The  Companies  Act  2006 
its 
associated  regulations  require  directors  to  prepare 
financial statements for each financial year. Under the 
Act,  the  Directors  have  prepared  the  consolidated 
financial  statements  in  accordance  with  international 
accounting  standards 
the 
requirements  of  the  Companies  Act  2006  and  the 
Parent  financial  statements  in  accordance  with  the 
U.K.  Generally  Accepted  Accounting  Practice  (U.K. 
Accounting Standards, comprising FRS 101 “Reduced 
Disclosure  Framework”,  and  applicable  law).  Under 
the Act,  the  Directors  must  not  approve  the  financial 
statements  unless  they  are  satisfied  that  they  give  a 
true  and  fair  view  of  the  state  of  affairs  of  the  Parent 
and  the  Company  and  of  the  profit  or  loss  of  the 
Parent and the Company for that period. In preparing 
these  financial  statements,  the  Directors  are  required 
to:

•

•

applicable 

Select  suitable  accounting  policies  and  then 
apply them consistently;
international 
State  whether 
accounting  standards  in  conformity  with  the 
requirements  of  the  Companies  Act  2006 
have  been 
the  consolidated 
financial  statements  and  U.K.  Accounting 
Standards,  comprising  FRS  101,  has  been 
followed  for  the  Parent  financial  statements, 
subject  to  any  material  departures  disclosed 
and explained in the financial statements; 
• Make  judgments  and  accounting  estimates 

followed 

for 

•

that are reasonable and prudent; and 
Prepare the financial statements on the going 
concern  basis  unless  it  is  inappropriate  to 
presume  that  the  Parent  and  the  Company 
will continue in business.

The  Directors  are  also  responsible  for  safeguarding 
the assets of the Parent and the Company and hence 
for  taking  reasonable  steps  for  the  prevention  and 
detection of fraud and other irregularities. 

The  Directors  are  responsible  for  keeping  adequate 
accounting  records  that  are  sufficient  to  show  and 

Annual Report and Accounts 2020                                                                                                                             Page | 81

4. INDEPENDENT AUDITORS’ REPORT

Independent auditors’ report to the 
members of International Game Technology 
PLC

Report on the audit of the financial statements

Opinion
In our opinion:

•

•

•

•

International Game Technology PLC’s group financial statements and parent financial statements (the “financial statements”) 
give a true and fair view of the state of the group’s and of the parent’s affairs as at 31 December 2020 and of the group’s loss 
and cash flows for the year then ended;
the  group  financial  statements  have  been  properly  prepared  in  accordance  with  international  accounting  standards  in 
conformity with the requirements of the Companies Act 2006;
the  parent  financial  statements  have  been  properly  prepared  in  accordance  with  United  Kingdom  Generally  Accepted 
Accounting  Practice  (United  Kingdom  Accounting  Standards,  comprising  FRS  101  “Reduced  Disclosure  Framework”,  and 
applicable law); and
the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

We  have  audited  the  financial  statements,  included  within  the  Annual  Report  and  Accounts  (the  “Annual  Report”),  which 
comprise: the Consolidated Balance Sheet as at 31 December 2020; the Parent Balance Sheet as at 31 December 2020; the 
Consolidated  Statement  of  Operations,  the  Consolidated  Statement  of  Comprehensive  Loss,  the  Consolidated  Statement  of 
Cash Flows, the Consolidated Statement of Shareholders' Equity, and the Parent Statement of Shareholders' Equity for the year 
then ended; and the notes to the financial statements, which include a description of the significant accounting policies.

Basis for opinion
We  conducted  our  audit  in  accordance  with  International  Standards  on  Auditing  (UK)  (“ISAs  (UK)”)  and  applicable  law.  Our 
responsibilities  under  ISAs  (UK)  are  further  described  in  the Auditors’  responsibilities  for  the  audit  of  the  financial  statements 
section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our 
opinion.

Independence
We remained independent of the group in accordance with the ethical requirements that are relevant to our audit of the financial 
statements  in  the  UK,  which  includes  the  FRC’s  Ethical  Standard,  and  we  have  fulfilled  our  other  ethical  responsibilities  in 
accordance with these requirements.

Annual Report and Accounts 2020                                                                                                                             Page | 82

Our audit approach

Overview
Audit scope

• We conducted full scope audit work over three components in which the group has significant operations (Rome, Italy and 

Reno, Nevada and Providence, Rhode Island, USA) and a full scope audit of the parent.
In addition, we performed procedures on specific balances at six non-significant components.

•
• During the year, the group engagement team had virtual meetings with the significant components in Italy and the USA.

Key audit matters

•
•

Identifying and evaluating the contractual terms and conditions of revenue transactions (group)
Testing  management’s  goodwill  impairment  assessments    prior  to  the  reorganisation  of  the  group  for  the  North  America 
Gaming and Interactive (‘NAGI’) and International cash generating units and the Global Gaming cash generating unit as at 31 
December 2020 (group)

• Evaluating the allocation of goodwill to discontinued operations (group)
• Assessing management’s consideration of the impact of COVID-19 (group and parent)

Materiality

• Overall  group  materiality:  $30  million  based  on  approximately  0.97%  of  total  revenue  (2019:  $35  million  based  on 

approximately 2.1% of adjusted EBITDA).

• Overall  parent  materiality:  $78  million  based  on  approximately  0.87%  of  total  liabilities  (2019:  $70  million  based  on 

approximately 0.8% of total liabilities).

• Performance materiality: $22.5 million (group) and $58.5 million (parent).

The scope of our audit
As  part  of  designing  our  audit,  we  determined  materiality  and  assessed  the  risks  of  material  misstatement  in  the  financial 
statements.

Capability of the audit in detecting irregularities, including fraud
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our 
responsibilities,  outlined  in  the  Auditors’  responsibilities  for  the  audit  of  the  financial  statements  section,  to  detect  material 
misstatements  in  respect  of  irregularities,  including  fraud.  The  extent  to  which  our  procedures  are  capable  of  detecting 
irregularities, including fraud, is detailed below.

Based  on  our  understanding  of  the  group  and  industry,  we  identified  that  the  principal  risks  of  non-compliance  with  laws  and 
regulations related to gaming laws, tax regulations and bribery and anti-corruption legislation, and we considered the extent to 
which non-compliance might have a material effect on the financial statements. We also considered those laws and regulations 
that  have  a  direct  impact  on  the  preparation  of  the  financial  statements  such  as  the  Companies  Act  2006.  We  evaluated 
management’s incentives and opportunities for fraudulent manipulation of the financial statements (including the risk of override 
of controls), and determined that the principal risks were related to posting inappropriate journal entries to manipulate financial 
results and potential management bias in the selection and application of significant accounting judgements and estimates. The 
group engagement team shared this risk assessment with the component auditors so that they could include appropriate audit 
procedures  in  response  to  such  risks  in  their  work.  Audit  procedures  performed  by  the  group  engagement  team  and/or 
component auditors included:

• Evaluation and testing of the operating effectiveness of management’s controls designed to prevent and detect irregularities.
• Discussions  with  the  Vice  President    of  Internal  Audit,  the  Senior  Vice  President  and  Chief  Accounting  Officer,  the  Vice 
President  and  Corporate  Controller,  the  Senior  Vice  President  of  Chief  Compliance  and  Risk  Management  Officer  and 
General Counsel, including consideration of known or suspected instances of non-compliance with laws and regulations and 
fraud.

• Assessment of matters reported on the group’s whistleblowing helpline and the results of management’s investigation of such 

matters.

• Challenging  assumptions  made  by  management  in  the  selection  and  application  of  significant  accounting  judgments  and 
estimates, in particular in relation to testing management’s goodwill impairment assessments prior to the reorganisation of the 
group for the North America Gaming and Interactive (‘NAGI’) and International cash generating units and the Global Gaming 
cash  generating  unit  as  at  31  December  2020  and  evaluating  the  allocation  of  goodwill  to  discontinued  operations  (see 
related key audit matters below).
Identifying  and  testing  the  validity  of  journal  entries,  in  particular  any  journal  entries  posted  with  unusual  account 
combinations, journals posted by senior management and consolidation journals.

•

Annual Report and Accounts 2020                                                                                                                             Page | 83

There are inherent limitations in the audit procedures described above. We are less likely to become aware of instances of non-
compliance with laws and regulations that are not closely related to events and transactions reflected in the financial statements. 
Also,  the  risk  of  not  detecting  a  material  misstatement  due  to  fraud  is  higher  than  the  risk  of  not  detecting  one  resulting  from 
error,  as  fraud  may  involve  deliberate  concealment  by,  for  example,  forgery  or  intentional  misrepresentations,  or  through 
collusion.

Key audit matters
Key audit matters are those matters that, in the auditors’ professional judgement, were of most significance in the audit of the 
financial statements of the current period and include the most significant assessed risks of material misstatement (whether or 
not  due  to  fraud)  identified  by  the  auditors,  including  those  which  had  the  greatest  effect  on:  the  overall  audit  strategy;  the 
allocation  of  resources  in  the  audit;  and  directing  the  efforts  of  the  engagement  team. These  matters,  and  any  comments  we 
make on the results of our procedures thereon, were addressed in the context of our audit of the financial statements as a whole, 
and in forming our opinion thereon, and we do not provide a separate opinion on these matters.

This is not a complete list of all risks identified by our audit.

Evaluating  the  allocation  of  goodwill  to  discontinued  operations  is  a  new  key  audit  matter  this  year.  Otherwise,  the  key  audit 
matters below are consistent with last year.

Key audit matter
Identifying and evaluating the contractual terms and 
conditions of revenue transactions (group)
As described in Note 4 to the consolidated financial 
statements, the group generated service and product 
revenues of $2,640 million and $476 million, respectively, 
for the year ended 31 December 2020.   

The group’s revenue transactions include contracts with 
customers that consist of a combination of services and 
products that are accounted for as one or more distinct 
performance obligations. Management applies judgment in 
identifying and evaluating contractual terms and conditions 
that impact the identification of performance obligations and 
the associated pattern of revenue recognition. 

We considered this a key audit matter given the level of 
complexity and judgment involved in understanding the 
revenue affecting terms and conditions in the group’s 
revenue contracts. Under IFRS 15, Revenue from Contracts 
with Customers, the identification of different performance 
obligations, and the allocation of arrangement consideration 
to each of those obligations in a contract, can require 
significant management judgment.

How our audit addressed the key audit matter

Our procedures included the following: 

•

•

•

•

Assessing whether the revenue recognised on these 
contracts was in line with IFRS 15 by performing a 
combination of controls testing and substantive 
procedures. 
Assessing the controls in place over revenue 
recognition, including controls related to the identification 
and evaluation of contractual terms and conditions 
impacting the identification of performance obligations 
and the pattern of revenue recognition. 
Testing the completeness and accuracy of the 
contractual terms and conditions identified in contracts 
with customers. 
Testing a sample of revenue recognised on contracts 
and orders by validation against source documentation 
and assessing compliance with the provisions of IFRS 
15. 

Based on the procedures performed, we noted no material issues 
from our work.

Annual Report and Accounts 2020                                                                                                                             Page | 84

 
Key audit matter
Testing management’s goodwill impairment assessments 
prior to the reorganisation of the group for the North 
America Gaming and Interactive (‘NAGI’) and International 
cash generating units and the Global Gaming cash 
generating unit as at 31 December 2020 (group)
As described in Notes 2 and 14 to the consolidated financial 
statements, the group’s consolidated goodwill balance was 
$4,827 million as of 31 December 2020. During the first 
quarter of 2020, management determined there was an 
interim goodwill impairment triggering event caused by 
COVID-19. As a result of the identified triggering event, the 
group recorded a $296 million impairment loss, of which 
$193 million and $103 million was recorded within the 
former International and North America Gaming and 
Interactive (“NAGI”) cash generating units, respectively.

From 1 July 2020, the group adopted a new organization 
structure. This resulted in a change of the group's cash 
generating units and management has allocated goodwill to 
the new cash generating units using a relative fair market 
value approach. The goodwill allocated to the Global 
Gaming and Global Lottery cash generating units was 
$2,169 million and $3,072 million, respectively. 

We considered this a key audit matter given the sensitivity 
of the impairment tests for the NAGI and International cash 
generating units and the Global Gaming cash generating 
unit to changes in estimates that were subject to a high 
degree of estimation uncertainty. 

Evaluating the allocation of goodwill to discontinued 
operations (group)
As described in Notes 2 and 3 to the consolidated financial 
statements, during the fourth quarter of  2020, the group 
announced that its wholly-owned subsidiary, Lottomatica 
Holding S.r.l, had entered into a definitive agreement to sell 
one hundred percent of the share capital of Lottomatica 
Videolot Rete S.p.A. and Lottomatica Scommesse S.r.l., the 
members of the group which conduct its Italian business-to-
consumer (“B2C”) gaming machine, sports betting, and 
digital gaming businesses, to Gamenet Group S.p.A. 
Management determined that the sale met the criteria to be 
reported as a discontinued operation and, as a result, the 
Italian Gaming B2C historical financial results are reflected 
in the group's consolidated financial statements as a 
discontinued operation, and assets and liabilities were 
retrospectively reclassified as assets and liabilities held for 
sale for all periods presented.

The group’s assets held for sale were $820 million as of 31 
December 2020, including $511 million of goodwill allocated 
to discontinued operations using a relative fair value 
approach. Prior to the allocation to discontinued operations, 
this goodwill was included within the Global Gaming cash 
generating unit.

We considered this a key audit matter given the sensitivity 
of the goodwill allocation to changes in estimates that were 
subject to a high degree of estimation uncertainty.

How our audit addressed the key audit matter

Our procedures included the following: 

•

•

•

•

•

Evaluating the appropriateness of management’s 
identification of the group’s cash generating units.
Assessing the business processes and controls related 
to the impairment assessments of goodwill. 
Assessing the suitability of the impairment model and 
understanding management's process and judgements 
utilised for developing estimates and assumptions. 
Performing a retrospective review of the prior period 
estimates by comparing to actual results in the current 
period and agreeing the current year cash flow 
assumptions to current year actual results. 
Using PwC valuation specialists to review significant 
assumptions, which included forecast revenues, forecast 
operating profits, terminal growth rates and weighted-
average costs of capital, and the valuation report from 
management’s expert. 
Obtaining corroborating evidence to support significant 
assumptions and changes in the cash flow projections.
Considering any contrary evidence to the assumptions 
used. 
Performing a sensitivity analysis based on reasonably 
possible outcomes. 
Checking the mathematical accuracy of the calculations.
Based on the procedures performed, we noted no material issues 
from our work. 

•

•

•

•

Our procedures included the following: 

•

•

•

Assessing the business processes and controls related 
to management’s goodwill allocation to discontinued 
operations, including controls over the valuation of the 
group’s Global Gaming cash generating unit. 
Testing management’s process for developing an 
estimate of the relative fair values of the group’s cash 
generating units.
Using PwC valuation specialists to review significant 
assumptions, which included forecast revenues, forecast 
operating profits, terminal growth rates and weighted-
average costs of capital, and the valuation report from 
management’s expert.
Obtaining corroborating evidence to support significant 
assumptions and changes in the cash flow projections.
Considering any contrary evidence to the assumptions 
used.
Performing a sensitivity analysis based on reasonably 
possible outcomes. 
Checking the mathematical accuracy of the calculations.
Based on the procedures performed, we noted no material issues 
from our work.

•

•

•

•

Annual Report and Accounts 2020                                                                                                                             Page | 85

 
 
How our audit addressed the key audit matter

Our procedures included the following:

•

•

•

•

•

•

Reviewing management’s assessment of the impact of 
the COVID-19 pandemic.
Considering the adequacy of the disclosures in the 
Annual Report, particularly in the Strategic Report.  
Assessing the risk of impairment as documented in the 
key audit matter entitled “Testing management’s goodwill 
impairment assessments  prior to the reorganisation of 
the group for the North America Gaming and Interactive 
(‘NAGI’) and International cash generating units and the 
Global Gaming cash generating unit as at 31 December 
2020 (group)”. 
Testing the recoverability of the parent’s investments in 
subsidiaries.
Performing procedures to assess any control 
implications arising from the change in management’s 
ways of working. 
Increasing the oversight of our component teams, using 
video conferencing and remote workpaper reviews to 
satisfy ourselves as to the sufficiency of audit work 
performed. 

Based on the procedures performed, we noted no material issues 
from our work.

Key audit matter
Assessing management’s consideration of the impact of 
COVID-19 (group and parent)
The directors have considered the impact of COVID-19 on 
the group’s operations and mitigations to the risks identified. 

As part of the mitigation process, management has obtained 
a waiver on all debt covenants tied to adjusted EBITDA 
metrics through to the third quarter of fiscal 2021 (as 
disclosed in note 17 of the consolidated financial 
statements). 

As with regards to the financial statements, we consider the 
key estimate impacted by COVID-19 to be the group’s 
goodwill impairment assessment, as discussed in the key 
audit matter entitled ‘Testing management’s goodwill 
impairment assessments prior to the reorganisation of the 
group for the North America Gaming and Interactive 
(‘NAGI’) and International cash generating units and the 
Global Gaming cash generating unit as at 31 December 
2020’.

As described in note 3 of the parent financial statements, 
the parent’s investment in subsidiaries is $4,786 million as 
of 31 December 2020. Any adverse performance by the 
group companies due to Covid-19 could impact the 
recoverability of this investment. 

In addition, management’s way of working, including the 
operation of controls, has been impacted by COVID-19 as a 
result of a large number of employees working remotely and 
using technology enabled working practices. For example, 
this has meant virtual review meetings and electronic review 
processes (in place of hardcopy reviews).

As a result of the adverse impact on the group and the 
parent, we have determined management's consideration of 
COVID-19 to be a key audit matter.

How we tailored the audit scope
We  tailored  the  scope  of  our  audit  to  ensure  that  we  performed  enough  work  to  be  able  to  give  an  opinion  on  the  financial 
statements as a whole, taking into account the structure of the group and the parent, the accounting processes and controls, and 
the industry in which they operate.

The  group  has  its  corporate  headquarters  in  London,  England,  and  operating  headquarters  in  Rome,  Italy  and  Reno,  Nevada 
and Providence, Rhode Island, USA. The worldwide engagement team is aligned to IGT PLC’s geographical organization and 
broadly mirrors the group’s management structure.

As the group’s corporate headquarters are based in London, the group engagement team is also based in London and supported 
by component teams in Rome, Italy and Boston, Massachusetts, USA.

Where work was performed by teams outside of the UK, we determined the level of independent involvement needed at those 
local  operations  to  be  able  to  conclude  whether  sufficient  appropriate  audit  evidence  had  been  obtained  as  a  basis  for  our 
opinion on the consolidated financial statements as a whole. We issued formal, written instructions to the teams outside the UK 
setting out the work to be performed by each of them and maintained regular communication throughout the audit cycle. These 
interactions included participating in the planning and clearance meetings with our teams in Rome and Boston, holding regular 
video and conference calls, as well as reviewing work papers and assessing matters reported.

We  performed  certain  specified  audit  procedures  across  six  non-significant  components  to  gain  sufficient  audit  coverage  over 
certain balances in the consolidated financial statements. The balances covered at each individual component varied based on 
their size but consisted of some or all of the following: service revenue, product revenue, cost of services, cost of sales, accounts 
receivable, other assets, deferred revenue, accounts payable and systems and equipment.

Annual Report and Accounts 2020                                                                                                                             Page | 86

In  total,  the  audit  work  performed  accounted  for  approximately  89%  of  consolidated  net  revenue  and  approximately  90%  of 
consolidated  total  assets. At  the  group  level,  we  also  carried  out    other  risk  assessment  procedures  on  the  components  not 
covered  by  the  procedures  described  above.  The  group  engagement  team  also  performed  audit  procedures  over  the 
consolidation.

Materiality
The  scope  of  our  audit  was  influenced  by  our  application  of  materiality.  We  set  certain  quantitative  thresholds  for  materiality. 
These, together with qualitative considerations, helped us to determine the scope of our audit and the nature, timing and extent 
of  our  audit  procedures  on  the  individual  financial  statement  line  items  and  disclosures  and  in  evaluating  the  effect  of 
misstatements, both individually and in aggregate on the financial statements as a whole.

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Overall 
materiality
How we 
determined it

Rationale for 
benchmark 
applied

Financial statements - group
$30 million (2019: $35 million).

Financial statements - parent
$78 million (2019: $70 million).

Approximately 0.97% of total revenue
(2019: Approximately 2.1% of earnings before interest, 
tax, depreciation and amortisation (EBITDA); adjusted 
to remove the impact of impairment losses and foreign 
exchange gains and losses).
We consider adjusted EBITDA and revenue to be the 
key metrics used by analysts, investors and other key 
stakeholders for assessing the group’s performance. In 
May 2020, the group obtained a waiver on all debt 
covenants tied to adjusted EBITDA through Q3 2021. 
As a result, we consider the revenue benchmark to 
have more significance for 2020. 

Approximately 0.87% of total liabilities
(2019: Approximately 0.8% of total liabilities).

We consider total liabilities to be one of the principal 
considerations for the members of International Game 
Technology PLC in assessing the parent’s financial 
position.

For each component in the scope of our group audit, we allocated a materiality that is less than our overall group materiality. The 
range of materiality allocated across components was between $3.5 million and $28.5 million (with $8 million being used for the 
parent for the purpose of the group audit). Certain components were audited to a local statutory audit materiality that was also 
less than our overall group materiality.

We  use  performance  materiality  to  reduce  to  an  appropriately  low  level  the  probability  that  the  aggregate  of  uncorrected  and 
undetected misstatements exceeds overall materiality. Specifically, we use performance materiality in determining the scope of 
our audit and the nature and extent of our testing of account balances, classes of transactions and disclosures, for example in 
determining sample sizes. Our performance materiality was 75% of overall materiality, amounting to $22.5 million for the group 
financial statements and $58.5 million for the parent financial statements.

In determining the performance materiality, we considered a number of factors - the history of misstatements, risk assessment 
and aggregation risk and the effectiveness of controls - and concluded that an amount at the upper end of our normal range was 
appropriate.

We agreed with the Audit Committee that we would report to them misstatements identified during our audit above $2.5 million 
(group  audit)  (2019:  $2.5  million)  and  $3.5  million  (parent  audit)  (2019:  $3.5  million)  as  well  as  misstatements  below  those 
amounts that, in our view, warranted reporting for qualitative reasons.

Conclusions relating to going concern
Our evaluation of the directors’ assessment of the group's and the parent ’s ability to continue to adopt the going concern basis 
of accounting included:

•

•
•
•
•
•

assessing  the  business  processes  and  controls  related  to  the  going  concern  assessment,  including  the  suitability  of  the 
model used and the selection of estimates and assumptions;
agreeing the underlying cash flow projections to approved forecasts;
evaluating the key assumptions and estimates within the forecasts; 
considering liquidity and available financial resources;
assessing whether the stress testing performed appropriately considered the principal risks facing the business; 
evaluating the feasibility of mitigating actions identified in the stress testing scenarios; and

Annual Report and Accounts 2020                                                                                                                             Page | 87

   
 
•

reviewing  debt  agreements  and  assessing  the  group's  ability  to  comply  with  the  financial  covenants  associated  with  its 
various debt facilities. 

Based  on  the  work  we  have  performed,  we  have  not  identified  any  material  uncertainties  relating  to  events  or  conditions  that, 
individually or collectively, may cast significant doubt on the group's and the parent’s ability to continue as a going concern for a 
period of at least twelve months from when the financial statements are authorised for issue.

In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of accounting in the 
preparation of the financial statements is appropriate.

However, because not all future events or conditions can be predicted, this conclusion is not a guarantee as to the group's and 
the parent 's ability to continue as a going concern.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections 
of this report.

Reporting on other information
The other information comprises all of the information in the Annual Report other than the financial statements and our auditors’ 
report thereon. The directors are responsible for the other information. Our opinion on the financial statements does not cover 
the other information and, accordingly, we do not express an audit opinion or, except to the extent otherwise explicitly stated in 
this report, any form of assurance thereon.

In  connection  with  our  audit  of  the  financial  statements,  our  responsibility  is  to  read  the  other  information  and,  in  doing  so, 
consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the 
audit, or otherwise appears to be materially misstated. If we identify an apparent material inconsistency or material misstatement, 
we  are  required  to  perform  procedures  to  conclude  whether  there  is  a  material  misstatement  of  the  financial  statements  or  a 
material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material 
misstatement  of  this  other  information,  we  are  required  to  report  that  fact.  We  have  nothing  to  report  based  on  these 
responsibilities.

With  respect  to  the  Strategic  Report  and  Directors'  Report,  we  also  considered  whether  the  disclosures  required  by  the  UK 
Companies Act 2006 have been included.

Based on our work undertaken in the course of the audit, the Companies Act 2006 requires us also to report certain opinions and 
matters as described below.

Strategic Report and Directors' Report
In  our  opinion,  based  on  the  work  undertaken  in  the  course  of  the  audit,  the  information  given  in  the  Strategic  Report  and 
Directors'  Report  for  the  year  ended  31  December  2020  is  consistent  with  the  financial  statements  and  has  been  prepared  in 
accordance with applicable legal requirements.

In light of the knowledge and understanding of the group and parent and their environment obtained in the course of the audit, 
we did not identify any material misstatements in the Strategic Report and Directors' Report.

Directors’ Remuneration
In our opinion, the part of the Remuneration Report to be audited has been properly prepared in accordance with the Companies 
Act 2006.

Responsibilities for the financial statements and the audit

Responsibilities of the directors for the financial statements
As explained more fully in the Statement of the Directors’ responsibilities, the directors are responsible for the preparation of the 
financial statements in accordance with the applicable framework and for being satisfied that they give a true and fair view. The 
directors  are  also  responsible  for  such  internal  control  as  they  determine  is  necessary  to  enable  the  preparation  of  financial 
statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the group’s and the parent’s ability to continue 
as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting 
unless the directors either intend to liquidate the group or the parent or to cease operations, or have no realistic alternative but to 
do so.

Annual Report and Accounts 2020                                                                                                                             Page | 88

Auditors’ responsibilities for the audit of the financial statements
Our  objectives  are  to  obtain  reasonable  assurance  about  whether  the  financial  statements  as  a  whole  are  free  from  material 
misstatement, whether due to fraud or error, and to issue an auditors’ report that includes our opinion. Reasonable assurance is 
a  high  level  of  assurance,  but  is  not  a  guarantee  that  an  audit  conducted  in  accordance  with  ISAs  (UK)  will  always  detect  a 
material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in 
the  aggregate,  they  could  reasonably  be  expected  to  influence  the  economic  decisions  of  users  taken  on  the  basis  of  these 
financial statements.

Our audit testing might include testing complete populations of certain transactions and balances, possibly using data auditing 
techniques. However, it typically involves selecting a limited number of items for testing, rather than testing complete populations. 
We will often seek to target particular items for testing based on their size or risk characteristics. In other cases, we will use audit 
sampling to enable us to draw a conclusion about the population from which the sample is selected.

A  further  description  of  our  responsibilities  for  the  audit  of  the  financial  statements  is  located  on  the  FRC’s  website  at: 
www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditors’ report.

Use of this report
This report, including the opinions, has been prepared for and only for the company’s members as a body in accordance with 
Chapter 3 of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or assume 
responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may come save 
where expressly agreed by our prior consent in writing.

Other required reporting

Companies Act 2006 exception reporting
Under the Companies Act 2006 we are required to report to you if, in our opinion:

• we have not obtained all the information and explanations we require for our audit; or
•

adequate accounting records have not been kept by the company, or returns adequate for our audit have not been received 
from branches not visited by us; or
certain disclosures of directors’ remuneration specified by law are not made; or
the  company  financial  statements  and  the  part  of  the  Remuneration  Report  to  be  audited  are  not  in  agreement  with  the 
accounting records and returns.

•
•

We have no exceptions to report arising from this responsibility.

Gregory Briggs  (Senior Statutory Auditor)
for and on behalf of PricewaterhouseCoopers LLP
Chartered Accountants and Statutory Auditors
Watford
16 March 2021

Annual Report and Accounts 2020                                                                                                                             Page | 89

5.  FINANCIAL STATEMENTS 

INTERNATIONAL GAME TECHNOLOGY PLC

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS 

Consolidated Balance Sheet at December 31, 2020 and 2019.....................................................................

Consolidated Statement of Operations for the years ended December 31, 2020 and 2019..........................

Consolidated Statement of Comprehensive Loss for the years ended December 31, 2020 and 2019.........

Consolidated Statement of Cash Flows for the years ended December 31, 2020 and 2019........................

Consolidated Statement of Shareholders' Equity for the years ended December 31, 2020 and 2019..........

Notes to the Consolidated Financial Statements...........................................................................................

91

92

93

94

96

97

Annual Report and Accounts 2020                                                                                                                             Page | 90

International Game Technology PLC 
Consolidated Balance Sheet
($ thousands) 

Notes

2020

2019

December 31,

Assets

Current assets:

Cash and cash equivalents

Restricted cash and cash equivalents

Trade and other receivables, net

Inventories

Other current assets

Assets held for sale

Total current assets

Systems, equipment and other assets related to contracts, net

Property, plant and equipment, net

Right-of-use assets

Goodwill

Intangible assets, net

Other non-current assets
Assets held for sale

Total non-current assets

Total assets

Liabilities and shareholders' equity

Current liabilities:

Accounts payable

Current portion of long-term debt

Short-term borrowings

Other current liabilities

Liabilities held for sale

Total current liabilities

Long-term debt, less current portion

Deferred income taxes

Lease liabilities

Other non-current liabilities

Liabilities held for sale

Total non-current liabilities

Total liabilities

Shareholders’ equity

Share capital
Share premium

Retained deficit 

Other reserves

Total IGT PLC’s shareholders’ equity

Non-controlling interests

Total shareholders’ equity

Total liabilities and shareholders’ equity

5

6

7

3

11

11

12

14

15

7

3

17

17

16

3

17

18

12

16

3

20

907,015 

127,245 

846,128 

169,207 

479,550 

825,797 

3,354,942 

1,068,121 

132,168 

304,189 

4,826,949 

1,572,446 

1,740,127 
— 

9,644,000 

12,998,942 

1,054,043 

392,672 

480 

1,023,163 

248,413 

2,718,771 

7,869,268 

322,780 

289,572 

573,719 

— 

9,055,339 

11,774,110 

654,628 

140,004 

875,263 

161,790 

507,510 

205,577 

2,544,772 

1,205,592 

146,847 

324,358 

5,030,027 

1,743,954 

1,892,049 
753,904 

11,096,731 

13,641,503 

978,076 

462,155 

3,193 

920,210 

184,124 

2,547,758 

7,600,169 

386,451 

304,247 

598,736 

29,454 

8,919,057 

11,466,815 

20,485 
2,870,541 

20,443 
2,879,625 

(2,472,914) 

(1,497,003) 

279,878 

697,990 

526,842 

1,224,832 

12,998,942 

231,866 

1,634,931 

539,757 

2,174,688 

13,641,503 

The accompanying notes are an integral part of these consolidated financial statements.

The consolidated financial statements were approved by the Board of Directors on March 11, 2021 and signed on its behalf on March 16, 2021 
by:

Marco Sala
Chief Executive Officer
Company registration number: 09127533

Annual Report and Accounts 2020                                                                                                                             Page | 91

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
International Game Technology PLC 
Consolidated Statement of Operations 
($ and shares in thousands, except per share amounts) 

Service revenue

Product sales

Total revenue

Cost of services

Cost of product sales

Selling, general and administrative

Research and development

Restructuring 

Goodwill impairment

Other operating expense

Other operating income

Total operating expenses

Operating (loss) income

Interest expense, net

Foreign exchange (loss) gain, net

Other expense

Other income

Total non-operating expenses

(Loss) income from continuing operations before provision for income taxes

Provision for income taxes

Loss from continuing operations

Income from discontinued operations, net of tax

Net (loss) income

Less: Net income attributable to non-controlling interests from continuing 
operations
Less: Net (loss) income attributable to non-controlling interest from discontinued 
operations
Net loss attributable to IGT PLC

Net loss from continuing operations attributable to IGT PLC per common 
share - basic and diluted
Net loss attributable to IGT PLC per common share - basic and diluted

Weighted-average shares - basic and diluted

Notes

4, 22

4, 22

4, 22

For the year ended December 31,

2020

2019

2,639,585 

3,099,216 

475,898 

930,889 

3,115,483 

4,030,105 

1,629,569 

1,773,179 

345,478 

695,594 

190,362 

45,045 

296,000 

4,282 

— 

557,670 

838,880 

265,815 

24,855 

57,000 

6,582 

(27,694) 

3,206,330 

3,496,287 

(90,847)   

533,818 

(429,162)   

(433,057) 

(309,689)   

39,911 

(120,491)   

(116,305) 

4,775 

38,051 

(854,567)   

(471,400) 

(945,414)   

21,733 

62,418 

131,636 

(967,147)   

(69,218) 

36,084 

(931,063)   

112,259 

43,041 

6,373 

48,233 

(4,760)   

(932,676)   

4,539 

(9,731) 

(4.76)   

(4.56)   

(0.57) 

(0.05) 

204,725 

204,373 

13

14

11

22

17

18

18

3

3

24

24

24

The accompanying notes are an integral part of these consolidated financial statements.  

Annual Report and Accounts 2020                                                                                                                             Page | 92

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
International Game Technology PLC
Consolidated Statement of Comprehensive Loss
($ thousands)

Net (loss) income

Foreign currency translation adjustments, net of tax

Unrealized loss on hedges, net of tax

Unrealized (loss) gain on other, net of tax

Other comprehensive income (loss), net of tax

Comprehensive (loss) income

Less: Comprehensive income attributable to non-controlling interests

For the year ended December 31,

Notes

2020

2019

20

20

20

20

(931,063)   

43,041 

108,274 

(11,859) 

(537)   

(270)   

(1,451) 

3,059 

107,467 

(10,251) 

(823,596)   

61,068 

32,790 

36,866 

Comprehensive loss attributable to IGT PLC

(4,076) 
(1) All items in other comprehensive income (loss), net of tax will be reclassified subsequently to profit or loss when specific conditions are met, 
with the exception of unrealized loss on defined benefit plans of $0.2 million and $1.0 million for the years ended December 31, 2020 and 2019, 
respectively, which is included in unrealized gain on other, net of tax

(884,664)   

The accompanying notes are an integral part of these consolidated financial statements.

Annual Report and Accounts 2020                                                                                                                             Page | 93

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
International Game Technology PLC
Consolidated Statement of Cash Flows
($ thousands)

Cash flows from operating activities

Net (loss) income
Less: Income from discontinued operations, net of tax
Adjustments to reconcile net (loss) income from continuing operations to net cash provided 
by operating activities from continuing operations:

Depreciation
Foreign exchange loss (gain), net
Goodwill impairment
Amortization of upfront license fees
Amortization
Redeemable non-controlling interest
Loss on extinguishment of debt
Debt issuance cost amortization
Gain on sale of assets
Stock-based compensation
Deferred income taxes
Other non-cash costs, net
Changes in operating assets and liabilities, excluding the effects of dispositions and 
acquisitions:

Trade and other receivables
Inventories
Accounts payable
Other assets and liabilities

Net cash provided by operating activities from continuing operations
Net cash provided by operating activities from discontinued operations
Net cash provided by operating activities

Cash flows from investing activities

Capital expenditures
Proceeds from sale of assets
Other

Net cash used in investing activities from continuing operations
Net cash used in investing activities from discontinued operations
Net cash used in investing activities

Cash flows from financing activities
Principal payments on long-term debt
Payments in connection with the extinguishment of debt
Debt issuance costs paid
Net payments of short-term borrowings
Net receipts from (payments of) financial liabilities
Proceeds from long-term debt
Dividends paid
Dividends paid - non-controlling interests
Return of capital - non-controlling interests
Capital increase - non-controlling interests
Other

Net cash used in financing activities

Net increase in cash and cash equivalents
Effect of exchange rate changes on cash and cash equivalents
Cash and cash equivalents at the beginning of the period
Cash and cash equivalents at the end of the period
Less: Cash and cash equivalents of discontinued operations
Cash and cash equivalents at the end of the period of continuing operations

For the year ended December 31,

Notes

2020

2019

(931,063) 
36,084 

43,041 
112,259 

14

23

423,093 
309,689 
296,000 
212,113 
201,694 
71,876 
38,766 
19,175 
(80) 
(8,315) 
(84,119) 
(2,410) 

73,578 
16,628 
14,363 
53,043 
667,947 
277,843 
945,790 

(254,689) 
9,251 
17,604 
(227,834) 
(35,284) 
(263,118) 

(988,379) 
(25,000) 
(21,584) 
(7,135) 
67,138 
750,000 
(40,887) 
(136,389) 
(32,309) 
8,112 
(66,292) 
(492,725) 

189,947 
61,188 
662,934 
914,069 
7,054 
907,015 

455,347 
(39,911) 
57,000 
207,379 
219,186 
99,362 
11,964 
22,854 
(64,714) 
25,270 
(61,540) 
19,146 

(49,267) 
84,472 
22,818 
38,194 
978,342 
191,898 
1,170,240 

(377,248) 
123,855 
11,189 
(242,204) 
(64,648) 
(306,852) 

(1,264,647) 
(8,689) 
(25,930) 
(32,067) 
(34,324) 
1,397,025 
(163,503) 
(136,655) 
(98,788) 
1,499 
(67,033) 
(433,112) 

430,276 
(18,011) 
250,669 
662,934 
8,306 
654,628 

Annual Report and Accounts 2020                                                                                                                             Page | 94

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
International Game Technology PLC
Consolidated Statement of Cash Flows
($ thousands)

Supplemental disclosures of cash flow information

Cash paid during the period for:

Interest

Income taxes

Non-cash investing and financing activities:

Capital expenditures

The accompanying notes are an integral part of these consolidated financial statements.

For the year ended December 31,

2020

2019

(430,780) 

(89,006) 

(421,339) 

(196,831) 

(24,152) 

(34,878) 

Annual Report and Accounts 2020                                                                                                                             Page | 95

 
 
 
 
 
 
 
 
 
 
International Game Technology PLC
Consolidated Statement of Shareholders’ Equity
($ thousands)

Share 
Capital

Share 
Premium

Retained
Deficit

Other Reserves 
(Note 20)

Total
IGT PLC
Equity

Non-
Controlling
Interests 
(Note 21)

Total
Equity

Balance at December 31, 2018

20,421 

2,856,487 

(1,330,669) 

226,211 

  1,772,450 

607,135 

  2,379,585 

Net (loss) income

Other comprehensive income 
(loss), net of tax

Total comprehensive (loss) 
income 

Stock-based compensation   
(Note 23)

Capital increase

Tax benefit on stock-based 
compensation 

Shares issued under stock award 
plans

Return of capital

Dividends paid

Other

— 

— 

— 

— 

— 

— 

22 
— 

— 

— 

— 

— 

— 

25,270 

— 

(519) 

(1,613) 
— 

— 

— 

(9,731) 

— 

(9,731) 

52,772 

43,041 

— 

5,655 

5,655 

(15,906) 

(10,251) 

(9,731) 

5,655 

(4,076) 

36,866 

32,790 

— 

— 

— 

— 
— 

(163,503) 

6,900 

— 

— 

— 

— 
— 

— 

— 

25,270 

— 

— 

1,499 

25,270 

1,499 

(519) 

— 

(519) 

(1,591) 
— 

(163,503) 

6,900 

— 
(45,339) 

(62,522) 

2,118 

(1,591) 
(45,339) 

(226,025) 

9,018 

Balance at December 31, 2019

20,443 

2,879,625 

(1,497,003) 

231,866 

  1,634,931 

539,757 

  2,174,688 

Net (loss) income

Other comprehensive income, net 
of tax

Total comprehensive (loss) 
income

Capital increase

Tax benefit on stock-based 
compensation 

Shares issued under stock award 
plans

Stock-based compensation   
(Note 23)

Return of capital

Dividends paid

Other

— 

— 

— 

— 

— 

42 

— 

— 

— 

— 

— 

— 

— 

— 

78 

(1,237) 

(8,315) 

— 

— 

390 

(932,676) 

— 

(932,676) 

1,613 

(931,063) 

— 

48,012 

48,012 

59,455 

107,467 

(932,676) 

48,012 

(884,664) 

61,068 

(823,596) 

— 

— 

— 

— 

— 

(40,887) 

(2,348) 

— 

— 

— 

— 

— 

— 

— 

— 

78 

(1,195) 

(8,315) 

— 

(40,887) 

(1,958) 

8,414 

8,414 

— 

— 

— 

(22,944) 

(59,976) 

523 

78 

(1,195) 

(8,315) 

(22,944) 

(100,863) 

(1,435) 

Balance at December 31, 2020

20,485 

2,870,541 

(2,472,914) 

279,878 

697,990 

526,842 

  1,224,832 

The accompanying notes are an integral part of these consolidated financial statements.

Annual Report and Accounts 2020                                                                                                                             Page | 96

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
International Game Technology PLC
Notes to the Consolidated Financial Statements

1.  Description of Business

International Game Technology PLC (the “Parent”), together with its consolidated subsidiaries (collectively referred 
to as  “IGT PLC,” the  “Company,”  “we,”  “our,” or  “us”), is a global leader in gaming that delivers entertaining and 
responsible  gaming  experiences  for  players  across  all  channels  and  regulated  segments,  from  gaming  machines 
and  lotteries  to  sports  betting  and  digital.  We  operate  and  provide  an  integrated  portfolio  of  innovative  gaming 
technology  products  and  services,  including:  lottery  management  services,  online  and  instant  lottery  systems, 
gaming systems, instant ticket printing, electronic gaming machines, sports betting, digital gaming, and commercial 
services. We have a local presence and relationships with governments and regulators in more than 100 countries 
around the world.

We are majority owned by De Agostini S.p.A. (“De Agostini”), a century-old publishing, media, and financial services 
company that is incorporated in Italy. Our remaining shares not held by De Agostini are publicly held. De Agostini is 
the smallest group to consolidate these financial statements and is majority owned by B&D Holding S.p.A. (“B&D”) 
which is incorporated in Italy and the largest group to consolidate these financial statements. B&D is wholly owned 
by the Boroli and Drago families.

2.  Summary of Significant Accounting Policies 

The  principal  accounting  policies  adopted  are  set  out  below  and  have  been  consistently  applied  to  all  years 
presented, unless otherwise noted.

Basis of Preparation 

The accompanying consolidated financial statements and notes of the Company, prepared for statutory purposes, 
have  been  prepared  on  a  going  concern  basis  and  in  accordance  with  international  accounting  standards  in 
conformity with the requirements of the Companies Act 2006 (“IFRS”). 

The consolidated financial statements have been prepared on a historical cost basis unless otherwise stated. The 
consolidated financial statements are stated in thousands of U.S. dollars (except share, per share, and employee 
headcount  data)  unless  otherwise  indicated.  We  have  reclassified  certain  prior  period  amounts  to  align  with  the 
current period presentation. All references to “U.S. dollars,” “U.S. dollar” and “$” refer to the currency of the United 
States of America. All references to “euro” and “€” refer to the currency introduced at the start of the third stage of 
the European Economic and Monetary Union pursuant to the Treaty on the Functioning of the European Union, as 
amended.

During the fourth quarter of fiscal 2020, the Company announced that its wholly-owned subsidiary, Lottomatica, had 
entered  into  a  definitive  agreement  to  sell  one  hundred  percent  of  the  share  capital  of  Lottomatica  Videolot  Rete 
S.p.A.  and  Lottomatica  Scommesse  S.r.l.,  the  members  of  the  IGT  group  which  conduct  its  Italian  B2C  gaming 
machine,  sports  betting,  and  digital  gaming  businesses,  to  Gamenet  Group  S.p.A The  Company’s  Italian  Gaming 
B2C business met the criteria to be reported as a discontinued operation and, as a result, the Italian Gaming B2C 
historical  financial  results  are  reflected  in  the  Company's  consolidated  financial  statements  as  a  discontinued 
operation,  and  assets  and  liabilities  were  retrospectively  reclassified  as  assets  and  liabilities  held  for  sale  for  all 
periods presented. Refer to Note 3 - Discontinued Operations and Assets Held for Sale for further information.

Going Concern

The Directors have considered the impact of COVID-19 on the Company’s operations (including the effects of any 
governmental or regulatory response to the pandemic), and mitigations to these risks. Overall, the impact of these 
items would heighten certain risks, such as the execution of the Company’s commercial strategies. The Company is 
continuously  monitoring,  and  mitigating  where  possible,  impacts  of  these  risks. Additionally,  the  Company  has  a 
wide diversity of customers and suppliers across different geographic areas. The Directors believe that, overall, the 
Company is well placed to manage its business risks successfully. 

The  Company’s  cash  flows  generated  from  operating  activities  together  with  cash  flows  generated  from  financing 
activities  have  historically  been  sufficient  to  meet  the  Company's  liquidity  requirements;  however,  the  Company 

Annual Report and Accounts 2020                                                                                                                             Page | 97

 
implemented  robust  business  continuity  plans  with  cost  reduction  and  capital  spending  avoidance  initiatives  in 
anticipation of the impact on liquidity arising from COVID-19.

The Company believes its ability to generate cash from operations to reinvest in its business, primarily due to the 
long-term  nature  of  its  contracts,  is  one  of  its  fundamental  financial  strengths.  Combined  with  funds  currently 
available  and  committed  borrowing  capacity,  the  Company  expects  to  have  sufficient  liquidity  to  meet  its  financial 
obligations and working capital requirements in the ordinary course of business for at least the next 12 months from 
the  date  of  issuance  of  these  consolidated  financial  statements  and  the  ability  to  maintain  compliance  with 
covenants  under  our  borrowing  facilities  over  the  same  period.  Consequently,  the  Directors  believe  that  the 
Company  is  well  placed  to  manage  its  business  risks  successfully.  Accordingly,  we  continue  to  adopt  the  going 
concern basis in preparing these consolidated financial statements.

Principles of Consolidation

The  consolidated  financial  statements  include  the  accounts  of  the  Parent  and  our  majority-owned  or  controlled 
subsidiaries.  Intercompany  accounts  and  transactions  have  been  eliminated  in  consolidation.  Earnings  or  losses 
attributable  to  non-controlling  interests  in  a  subsidiary  are  included  in  net  (loss)  income  in  the  consolidated 
statement of operations.

Investments  in  which  we  have  the  ability  to  exercise  significant  influence,  but  do  not  control,  and  with  respect  to 
which  we  are  not  the  primary  beneficiary,  are  accounted  for  using  the  equity  method  of  accounting.  Equity 
investments in which we have no ability to exercise significant influence that do not have a readily determinable fair 
value and do not have a Net Asset Value per share are measured at cost, less impairment, which approximates fair 
value. Equity method investments are included within other non-current assets on the consolidated balance sheet. 

Recasting of Certain Prior Period Information

On July 1, 2020, we adopted a new organizational structure focused on two business segments: Global Lottery and 
Global  Gaming,  along  with  a  streamlined  corporate  support  function.  During  the  third  quarter  of  2020,  our  chief 
operating  decision  maker,  who  is  also  our  Chief  Executive  Officer,  requested  changes  in  the  information  that  he 
regularly  reviews  for  purposes  of  allocating  resources  and  assessing  performance.  As  a  result,  we  report  our 
financial performance based on our new business segments described in Note 22 – Segment Information. We have 
recast our historically presented comparative segment information to conform to the way we internally manage and 
monitor  segment  performance  as  of  the  third  quarter  of  2020.  This  realignment  of  our  operating  segments  has  a 
pervasive  impact  on  the  presentation  of  our  comparative  period  data.  This  change  primarily  impacted  Note  4  - 
Revenue Recognition, Note 5 - Trade and Other Receivables, net, Note 7 - Other Assets, Note 13 - Restructuring, 
Note 14 - Goodwill, and Note 22 – Segment Information, with no impact on consolidated revenue, net income, or 
cash flows.

Assets and Liabilities Held for Sale

The Company classifies assets and liabilities (disposal groups) to be sold as held for sale in the period in which all 
of the following criteria are met: management, having the authority to approve the action, commits to a plan to sell 
the  disposal  group;  the  disposal  group  is  available  for  immediate  sale  in  its  present  condition  subject  to  terms 
customary  for  sales  of  such  disposal  groups;  an  active  program  to  locate  a  buyer  and  other  actions  required  to 
complete  the  plan  to  sell  the  disposal  group  have  been  initiated;  the  sale  of  the  disposal  group  is  probable,  and 
transfer of the disposal group is expected to qualify for recognition as a completed sale within one year; the disposal 
group is being actively marketed for sale at a price that is reasonable in relation to its current fair value; and actions 
required to complete the plan indicate that it is unlikely that significant changes to the plan will be made or that the 
plan will be withdrawn.

The Company initially measures a disposal group that is classified as held for sale at the lower of its carrying value 
or fair value less any costs to sell. Any loss resulting from this measurement is recognized in the period in which the 
held for sale criteria are met. Conversely, gains are not recognized on the sale of a disposal group until the date of 
sale.  The  Company  assesses  the  fair  value  of  a  disposal  group,  less  any  costs  to  sell,  each  reporting  period  it 
remains classified as held for sale and reports any subsequent changes as an adjustment to the carrying value of 
the disposal group, as long as the new carrying value does not exceed the carrying value of the disposal group at 
the time it was initially classified as held for sale.

Annual Report and Accounts 2020                                                                                                                             Page | 98

 
Upon determining that a disposal group meets the criteria to be classified as held for sale, the Company reports the 
assets and liabilities of the disposal group, if material, in the line items assets held for sale and liabilities held for 
sale in the consolidated statements of financial position in each period presented. Refer to Note 3 -  Discontinued 
Operations and Assets Held for Sale, for further information.

Critical Estimates, Judgments, and Assumptions 

The  preparation  of  financial  statements  in  conformity  with  IFRS  requires  management  to  make  estimates, 
judgments, and assumptions that affect the reported amounts of assets, liabilities, equity, revenues and expenses, 
and  related  disclosure  of  contingent  assets  and  liabilities.  On  an  ongoing  basis  we  evaluate  our  estimates, 
judgments, and methodologies. We base our estimates on historical experience and on various other assumptions 
that we believe are reasonable, the results of which form the basis for making judgments about the carrying values 
of  assets,  liabilities,  and  equity,  and  the  amount  of  revenues  and  expenses.  These  estimates,  judgments,  and 
assumptions  are  used  for,  but  not  limited  to,  revenue  recognition,  allowance  for  credit  losses,  evaluation  of  long-
lived  assets  for  impairment,  legal  and  other  contingencies,  and  income  taxes.  Detailed  information  about  each  of 
these estimates, judgments, and assumptions is included in their respective notes, together with information about 
the basis of calculation for each affected line item in the financial statements.

The  full  extent  to  which  the  outbreak  of  a  new  strain  of  coronavirus,  COVID-19  (“COVID-19”),  will  directly  or 
indirectly  impact  our  business,  results  of  operations,  and  financial  condition,  including  sales,  expenses,  reserves 
and  allowances,  manufacturing,  research  and  development  costs,  and  employee-related  amounts,  will  depend  on 
future developments that are highly uncertain, including as a result of new information that may emerge concerning 
COVID-19 and the actions taken to contain it or treat it, as well as the economic impact on local, regional, national, 
and international customers and markets. We have made estimates of the impact of COVID-19 within our financial 
statements  and  there  may  be  changes  to  those  estimates  in  future  periods. Actual  results  may  differ  from  these 
estimates.

Given  the  anticipated  continued  impact  of  COVID-19  and  the  resulting  extended  economic  slowdown,  we  have 
revised our forecast, evaluated our liquidity position, and evaluated our ability to comply with the amended financial 
covenants in our debt agreements as of the date of issuance of these consolidated financial statements. Based on 
the revised forecast, management believes that our financial position, forecasted net cash provided by operations, 
available cash and cash equivalents at December 31, 2020, and borrowing capacity under our amended Revolving 
Credit  Facilities  due  July  2024  as  described  in  Note  17  -  Debt,  will  be  sufficient  to  fund  our  current  obligations, 
capital spending, debt service requirements, and working capital requirements over at least the next twelve months.

The accounting policy descriptions set out the areas where judgments and estimates need exercising, the most 
significant of which include the following Key Judgments (♣) and Significant Estimates (♦):

• Revenue Recognition, refer to accounting policy, page 100 (♣) 
• Goodwill, refer to accounting policy, page 106 (♦) and Note 14, page 129 and 130 (♦)
•
Income Taxes, refer to accounting policy, page 109 (♣) and Note 18, page 143 (♣)
• Discontinued Operations and Held for Sale Assets, refer to Note 3, page 111 (♣), (♦)

Revenue Recognition

We account for a contract with a customer when: 

i. we have written approval; 
the contract is committed; 
ii.
the rights of the parties, including payment terms, are identified; 
iii.
the contract has commercial substance; and  
iv.
collectability of consideration is probable. 
v.

A  performance  obligation  is  a  promise  in  a  contract  with  a  customer  to  transfer  products  or  services  that  are 
distinct.    If  we  enter  into  two  or  more  contracts  at  or  near  the  same  time,  the  contracts  may  be  combined  and 
accounted  for  as  one  contract,  in  which  case  we  determine  whether  the  services  or  products  in  the  combined 
contract are distinct. A service or product that is promised to a customer is distinct if both of the following criteria are 
met: 

Annual Report and Accounts 2020                                                                                                                             Page | 99

•

The customer can benefit from the service or product either on its own or together with other resources that 
are readily available to the customer; and 

• Our promise to transfer the service or product to the customer is separately identifiable from other promises 

in the contract. 

(♣) Revenue is recognized when (or as) control of a promised service or product transfers to a customer, in an 
amount that reflects the consideration (which represents the transaction price) to which we expect to be entitled in 
exchange for transferring that service or product. If the consideration promised in a contract includes a variable 
amount, we estimate the amount to which we expect to be entitled using either the expected value or most likely 
amount method. Our contracts may include terms that could cause variability in the consideration, including, for 
example, rebates, volume discounts, service-level penalties, and performance bonuses or other forms of contingent 
revenue.

(♣) The Company often enters into contracts with customers that consist of a combination of services and products 
that are accounted for as one or more distinct performance obligations. Management applies judgment in identifying 
and evaluating the contractual terms and conditions that impact the identification of performance obligations and the 
pattern of revenue recognition.

Our standard payment terms dictate that payment is due upon receipt of invoice, payable within 30 days. Invoices 
are  generally  issued  as  control  transfers  and/or  as  services  are  rendered.  Additionally,  in  determining  the 
transaction price, we adjust the promised amount of consideration for the effects of the time value of money if the 
payment  terms  are  not  standard  and  the  timing  of  payments  agreed  to  by  the  parties  to  the  contract  provide  the 
customer  or  the  Company  with  a  significant  benefit  of  financing,  in  which  case  the  contract  contains  a  significant 
financing  component.  Most  arrangements  that  contain  a  significant  financing  component  include  explicit  financing 
terms.

We may include subcontractor services or third-party vendor services or products in certain arrangements. In these 
arrangements, revenue from sales of third-party vendor services or products are recorded net of costs when we are 
acting as an agent between the customer and the vendor, and gross when we are the principal for the transaction. 
To  determine  whether  we  are  an  agent  or  principal,  we  consider  whether  we  obtain  control  of  the  services  or 
products before they are transferred to the customer. In making this evaluation, several factors are considered, most 
notably whether we have primary responsibility for fulfillment to the customer, as well as inventory risk and pricing 
discretion.

Service Revenue 

Service revenue is derived from the following sources: 

• Operating and Facilities Management Contracts; 
• Gaming terminal services; and 
System, software and other.
•

Operating and Facilities Management Contracts

Our revenue from operating contracts is derived primarily from long-term exclusive operating licenses in Italy. Under 
operating  contracts,  we  manage  all  the  activities  along  the  lottery  value  chain  including  collecting  wagers,  paying 
out prizes, managing all accounting and other back-office functions, running advertising and promotions, operating 
data transmission networks and processing centers, training staff, providing retailers with assistance, and supplying 
materials  for  the  game.  In  most  cases,  the  arrangement  is  accounted  for  as  a  single  performance  obligation 
composed of a series of distinct services that are substantially the same and have the same pattern of transfer (i.e., 
distinct days of service).

Under operating contracts, we typically satisfy the performance obligation and recognize revenue over time because 
the customer simultaneously receives and consumes the benefits provided as we perform the services. The amount 
of consideration to which we are typically entitled is variable based on a percentage of sales. Revenue is typically 
recognized in the amount that we have the right to invoice the customer as this corresponds directly with the value 
to  the  customer  of  our  performance  completed  to  date.  In  arrangements  where  we  are  performing  services  on 
behalf  of  the  government  and  the  government  is  considered  our  customer,  revenue  is  recognized  net  of  prize 

Annual Report and Accounts 2020                                                                                                                             Page | 100

payments,  taxes,  retailer  commissions,  and  remittances  to  state  authorities.  Under  operating  contracts,  we  are 
generally required to pay an upfront license fee. Refer to the Upfront License Fee policy below for further details.

Our revenue from facilities management contracts (“FMC”) is generated by assembling, installing, and operating the 
online  lottery  system  and  related  point-of-sale  equipment.  Under  a  typical  FMC,  we  maintain  ownership  of  the 
technology  and  are  responsible  for  capital  investments  throughout  the  duration  of  the  contract.  FMCs  typically 
include  a  wide  range  of  support  services  that  are  provided  throughout  the  contract  and  are  part  of  the  integrated 
solution  that  the  customer  has  contracted  to  obtain.  In  most  cases,  the  arrangement  is  accounted  for  as  a  single 
performance obligation composed of a series of distinct services that are substantially the same and that have the 
same pattern of transfer. Under FMCs, we typically satisfy the performance obligation and recognize revenue over 
time  because  the  customer  simultaneously  receives  and  consumes  the  benefits  provided  as  we  perform  the 
services. The  amount  of  transaction  price  to  which  we  are  entitled  is  typically  variable  based  on  a  percentage  of 
sales,  although  under  certain  of  its  agreements,  the  Company  receives  fees  based  on  a  fixed  fee  arrangement. 
Revenue is typically recognized in the amount that we have the right to invoice the customer, as this corresponds 
directly with the value to the customer of our completed performance.

Gaming terminal services

Our  revenue  from  gaming  terminal  services  is  generated  by  providing  customers  with  proprietary  land-based 
gaming systems and equipment under a variety of recurring revenue or lease arrangements, including a percentage 
of amounts wagered, a percentage of net win, or a fixed daily/monthly fee.

Included in gaming terminal services are wide area progressive (“WAP”) systems. WAP systems consist of linked 
slot machines located in multiple casino properties, connected to a central computer system. WAP systems include 
a  Company-sponsored  progressive  jackpot  that  increases  with  every  wager  until  a  player  wins  the  top  award 
combination. Casinos with WAP machines pay a percentage of amounts wagered for services related to the design, 
assembly,  installation,  operation,  maintenance,  and  marketing  of  the  WAP  systems,  as  well  as  funding  and 
administration  of  Company-sponsored  progressive  jackpots. A  portion  of  the  total  fee  collected  is  allocated  to  the 
WAP jackpot. Since the jackpot is a payment to the customer, the portion allocated to the jackpot is classified as a 
reduction of revenue.

In some arrangements, there is a single performance obligation composed of a series of distinct services that are 
substantially  the  same  and  that  have  the  same  pattern  of  transfer  (i.e.,  distinct  days  of  service).  The  amount  of 
transaction  price  to  which  we  are  entitled  typically  is  variable  based  on  a  percentage  of  wagers.  This  results  in 
revenue recognition that corresponds with the value to the customer for the services transferred in the amount that 
we have the right to invoice. In other arrangements where the end customer is the player, we record revenue net of 
prize payouts once the wagering outcome has been determined.

Systems, software, and other – Global Lottery

Our lottery contracts generally include other services, including telephone support, software maintenance, hardware 
maintenance, and the right to receive unspecified upgrades or enhancements on a when-and-if-available basis, and 
other  professional  services  including  software  development.  Fees  earned  for  other  services  are  generally 
recognized as service revenue in the period the service is performed (i.e., over the support period).

We also develop technology to enable lotteries to offer commercial services over their existing lottery infrastructure 
or over standalone networks separate from the lottery. Leveraging our distribution network and secure transaction 
processing,  we  offer  high-volume  processing  of  commercial  transactions  including:  prepaid  cellular  telephone 
recharges,  bill  payments,  e-vouchers  and  retail-based  programs,  electronic  tax  payments,  stamp  duty  services, 
prepaid  card  recharges,  and  money  transfers.  These  services  are  primarily  offered  outside  of  North America.  In 
most cases, these arrangements are considered to be short in duration. The amount of transaction price that we are 
typically entitled to is variable based on the number of transactions processed. Revenue is typically recognized in 
the  amount  that  we  have  the  right  to  invoice  the  customer  as  this  corresponds  directly  with  the  value  to  the 
customer of our completed performance.

Systems, software, and other – Global Gaming

We also generate revenue from other services, including video central system monitoring, system support, licensing 
of IP, and sports betting. 

Annual Report and Accounts 2020                                                                                                                             Page | 101

Our  contracts  generally  include  other  services,  including  telephone  support,  software  maintenance,  content 
licensing, royalty fees, hardware maintenance, and the right to receive unspecified updates or enhancements on a 
when-and-if-available  basis,  and  other  professional  services.  Fees  earned  for  other  services  are  generally 
recognized as service revenue in the period the service is performed (i.e., over the support period).

We  provide  sports  betting  technology  and  services  to  commercial  and  tribal  operators  and  lotteries  in  regulated 
markets, primarily in the U.S. 

In  the  service  contracts  to  our  U.S.  licensed  sports  book  operators,  we  provide  the  sports  betting  platform  and  a 
variety of services including installation, configuration and integration services. For customers who want to have an 
outsourcing  model,  we  also  offer  trading  services  with  the  inclusion  of  odds  setting  and  risk  management.  Under 
these contracts, we generally record a percentage of net sports revenue over the contractual term.

Product Sales 

Product sales are derived from the following sources:

Lottery products

•
• Gaming terminals
• Gaming other  

Lottery products

Lottery product revenue primarily includes the sale of lottery equipment, lottery systems and printed products.

Our  revenue  from  the  sale  of  lottery  systems  and  equipment  typically  includes  multiple  performance  obligations, 
where we assemble, sell, deliver, and install a turnkey system (inclusive of point-of-sale terminals, if applicable) or 
deliver equipment and license the computer software for a fixed price, and the customer subsequently operates the 
system  or  equipment.  Our  credit  terms  are  predominantly  short-term  in  nature.  We  also  grant  extended  payment 
terms under contracts where the sale is typically secured by the related equipment sold. Revenue from the sale of 
lottery  systems  and  equipment  is  recognized  based  upon  the  contractual  terms  of  each  arrangement.  These 
arrangements generally include customer acceptance provisions and general rights to terminate the contract if we 
are  in  breach  of  the  contract  or  at  the  convenience  of  the  customer.  In  these  arrangements,  the  performance 
obligation is satisfied over time if the customer controls the asset as it is created (i.e., when the asset is built at the 
customer site) or if our performance does not create an asset with an alternative use and we have an enforceable 
right to payment plus a reasonable profit for performance completed to date. If revenue is not recognized over time, 
it  is  generally  recognized  upon  transfer  of  physical  possession  of  the  goods  or  the  satisfaction  of  customer 
acceptance  provisions.  If  the  transaction  includes  multiple  performance  obligations,  it  is  accounted  for  under 
arrangements with multiple performance obligations, discussed below.

Our  other  lottery  product  sales  are  primarily  derived  from  the  production  and  sales  of  instant  ticket  games  under 
multi-year contracts. In these arrangements, the performance obligation is generally satisfied at a point in time (i.e., 
upon transfer of control of the game tickets to the customer) based on the contractual terms of each arrangement.

Gaming terminals

Our  revenue  from  the  sale  or  sales-type  lease  of  gaming  terminals  includes  embedded  game  content,  machine 
related equipment, licensing and royalty fees, and component parts. Our credit terms are predominantly short-term 
in nature. We also grant extended payment terms under contracts where the sale is typically secured by the related 
equipment  sold.  Revenue  from  the  sale  of  gaming  machines  is  recognized  based  upon  the  contractual  terms  of 
each arrangement, but predominantly upon transfer of physical possession of the goods or the lapse of customer 
acceptance  provisions.  If  the  sale  of  gaming  machines  includes  multiple  performance  obligations,  these 
arrangements are accounted for under arrangements with multiple performance obligations, discussed below.

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Gaming other

Other  gaming  product  revenue  is  primarily  comprised  of  gaming  system  sales,  content  licensing,  software  sales, 
non-machine related equipment and component parts (including game themes and electronic conversion kits).  Our 
revenue from the sale of gaming systems typically includes multiple performance obligations, where we sell, deliver, 
and  install  a  turnkey  system  or  deliver  equipment  and  license  the  computer  software  for  a  fixed  price,  and  the 
customer  subsequently  operates  the  system.  These  arrangements  generally  include  customer  acceptance 
provisions  and  general  rights  to  terminate  the  contract  if  we  are  in  breach  of  the  contract.  Such  arrangements 
include  hardware,  software,  and  professional  services.  In  these  arrangements,  the  performance  obligation  is 
generally  satisfied  upon  transfer  of  physical  possession  of  the  goods  or  the  satisfaction  of  customer  acceptance 
provisions.

Arrangements with Multiple Performance Obligations

(♣) We often enter into contracts that consist of a combination of services and products based on the needs of our 
customers, which may include post-contract support for the software and a contract for post-warranty maintenance 
service  for  the  hardware.  These  contracts  consist  of  multiple  services  and  products,  whereby  the  hardware  and 
software  may  be  delivered  in  one  period  and  the  software  support  and  hardware  maintenance  services  are 
delivered over time.

To the extent that a service or product in an arrangement with multiple performance obligations is subject to other 
specific accounting guidance, that service or product is accounted for in accordance with such specific guidance.

For all other distinct services and products in these arrangements, the arrangement transaction price is allocated to 
each performance obligation on a relative standalone selling price basis or another method that depicts the amount 
of consideration to which we expect to be entitled in exchange for transferring the promised services or products. If 
the services and products are not distinct, we determine an appropriate measure of progress based on the nature of 
our overall promise for the single performance obligation.

To  the  extent  we  grant  the  customer  the  option  to  acquire  additional  services  or  products  in  one  of  these 
arrangements,  we  account  for  the  option  as  a  distinct  performance  obligation  in  the  contract  only  if  the  option 
provides a material right to the customer that it would not receive without entering into the contract (i.e., a significant 
discount incremental to the range of discounts typically given for the service or product), in which case the customer 
in  effect  pays  in  advance  for  the  option  to  purchase  future    services  or  products.  We  allocate  a  portion  of  the 
transaction price to the material right and recognize revenue when those future services or products are transferred 
or when the option expires.  

Standalone Selling Price 

(♣) We allocate the transaction price to each performance obligation on a relative standalone selling price (“SSP”) 
basis. The SSP is the price at which we would sell a promised service or product separately to a customer. In some 
instances, we are able to establish SSP based on the observable prices of services or products sold separately in 
comparable circumstances to a similar customer. We typically establish an SSP range for our services and products 
that are reassessed on a periodic basis or when facts and circumstances change.

In other instances, we may not be able to establish an SSP range based on observable prices, and we estimate the 
SSP by considering multiple factors including, but not limited to, overall market conditions, including geographic or 
regional  specific  factors,  competitive  positioning,  competitor  actions,  internal  costs,  profit  objectives,  and  pricing 
practices. Estimating SSP is a formal process that includes review and approval by management.

Contract Costs 

Certain  eligible,  non-recurring  costs  incurred  in  the  initial  phases  of  service  contracts  are  deferred  and  amortized 
ratably over the expected period of benefit, which includes anticipated contract renewals or extensions. Recurring 
operating costs in these contracts are recognized as incurred.

Practical Expedients and Exemptions  

We report revenue net of any revenue-based taxes assessed by governmental authorities that are imposed on and 
concurrent with specific revenue-producing transactions.

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We  generally  expense  sales  commissions  when  incurred  because  the  amortization  period  would  have  been  one 
year  or  less.  These  costs  are  recorded  within  selling,  general  and  administrative  expenses  in  our  consolidated 
statement  of  operations.  For  certain  of  our  long-term  contracts,  we  capitalize  and  amortize  incremental  costs  of 
obtaining  a  contract  (e.g.,  sales  commissions)  on  a  straight-line  basis  over  the  expected  customer  relationship 
period if we expect to recover those costs.

We  do  not  account  for  significant  financing  components  if  the  period  between  when  we  transfer  the  promised 
service or product to the customer and when the customer pays for that service or product will be one year or less.

We do not disclose the value of unsatisfied performance obligations for (i) contracts with an original expected length 
of  one  year  or  less,  (ii)  performance  obligations  for  which  we  recognize  revenue  at  the  amount  that  we  have  the 
right to invoice for services performed, (iii) contracts for which variable consideration is accounted for in accordance 
with sales-based or usage-based royalty guidance, and (iv) wholly unperformed contracts.

Contract Assets and Liabilities

Contract assets arise from contracts when revenue is recognized over time and the amount of revenue recognized 
exceeds the amount billed to the customer. These amounts are included in contract assets until the right to payment 
is  no  longer  conditional  on  events  other  than  the  passage  of  time.  Contract  liabilities  include  deferred  revenue, 
advance payments, and billings in excess of revenue recognized.

Stock-Based Compensation

Stock-based compensation represents the cost related to stock-based awards granted to directors and employees. 
Stock-based  compensation  cost  is  measured  at  the  grant  date  or  modification  date,  based  on  the  estimated  fair 
value of the award and recognized as expense, net of estimated forfeitures, over the vesting period(s). For awards 
subject to cliff vesting, compensation cost is recognized by way of a straight-line method over the award’s expected 
vesting  period.  For  awards  subject  to  graded  vesting,  compensation  cost  is  recognized  by  way  of  an  accelerated 
attribution method over the entire awards’ expected vesting periods. 

Advertising

Advertising costs are expensed as incurred. Advertising expense was $25.0 million and $34.2 million for the years 
ended December 31, 2020 and 2019, respectively.

Research and Development Costs

Research  and  development  costs  (“R&D”),  which  include  salaries  and  benefits,  stock-based  compensation, 
consultants’ fees, facilities-related costs, material costs, depreciation, and travel, are expensed as incurred, as the 
criteria to capitalize development costs have not been met. 

Cash and Cash Equivalents

Cash  and  cash  equivalents  consist  primarily  of    highly  liquid  investments  purchased  with  an  original  maturity  of 
three months or less at the date of acquisition, such as bank deposits, money market funds, and interest bearing 
bank  accounts  with  insignificant  interest  rate  risk.  The  fair  value  of  cash  and  cash  equivalents  approximates  the 
carrying amount.

Restricted Cash and Cash Equivalents

We are required by gaming regulation to maintain sufficient reserves in restricted cash accounts to be used for the 
purpose of funding payments to WAP jackpot winners. These restricted cash balances are based primarily on the 
jackpot meters displayed to slot players, or for previously won jackpots, and vary by jurisdiction. Under our Italian 
Lotto  contract,  we  deposit  wagers,  net  of  prizes  paid  and  retailer  commissions  retained  by  the  retailer  at  point  of 
sale, into bank accounts, the use of which is restricted based on the contract with our customer. Restricted cash is 
also maintained for interactive digital player deposits, collections on factored and serviced receivables not yet paid 
through  to  the  third-party  owner,  and  for  customer  funds  received  in  relation  to  the  provision  of  our  commercial 
services. These amounts are restricted based on the contracts with our customers or local regulations.  

Annual Report and Accounts 2020                                                                                                                             Page | 104

Allowance for Credit Losses 

We maintain an allowance for expected credit losses on receivables measured as the difference between the cash 
flows  due  in  accordance  with  the  contract  and  the  cash  flows  we  expect  to  receive.  The  allowance  is  regularly 
reviewed  by  considering  factors  such  as  the  creditworthiness  of  our  customers,  historical  experience,  aging  of 
receivables,  and  current  market  and  economic  conditions,  as  well  as  management’s  expectations  of  future 
conditions when appropriate. The allowance is deducted from the amortized cost basis of the receivable to present 
the net amount expected to be collected.

We  estimate  expected  credit  losses  on  receivables  on  a  collective  (pool)  basis  when  similar  risk  characteristics 
exist.  Trade  and  other  receivables  and  customer  financing  receivables  represent  the  initial  pools  which  are 
segregated  further  by  business  segment,  geography,  internal  risk  rating,  and  aging.  The  risk  of  loss  is  assessed 
over the contractual life of the receivables and we adjust historical loss rates for current and future conditions based 
on qualitative considerations. The expected loss rate for each receivable pool is applied to the aggregate receivable 
balance to determine the allowance requirement. 

We  assess  the  probability  of  default  on  receivables  at  initial  recognition  and  then  whether  there  has  been  a 
significant increase in credit risk on an ongoing basis. Receivables are written off against the allowance when there 
is no reasonable expectation of recovery, for example where all legal avenues for collection of amounts due have 
been exhausted, the receivable (or relevant portion) is written off.

We determine delinquency based on the contractual payment terms. An account may be considered delinquent if 
there are unpaid balances remaining on the account the day after the contractual due date. 

For  amounts  due  from  certain  government  customers  in  the  Global  Lottery  business  segment,  we  have  not 
established  an  allowance  as  we  have  no  expectation  of  loss  based  on  a  long  history  of  no  credit  losses  and  the 
explicit guarantee of a sovereign entity.

Inventories

Inventories  are  stated  at  the  lower  of  cost  (applying  the  first  in,  first  out  method)  and  net  realizable  value. 
Allowances are made for defective, obsolete, or excess inventory.

Systems, Equipment and Other Assets Related to Contracts, Net and Property, Plant and Equipment, Net 

We  have  two  categories  of  fixed  assets:  systems,  equipment  and  other  assets  related  to  contracts  (“Systems  & 
Equipment”); and property, plant and equipment (“PPE”).

Systems  &  Equipment  are  assets  that  primarily  support  our  operating  contracts,  FMCs,  and  WAP  systems 
(collectively,  the  “Contracts”)  and  are  principally  composed  of  lottery  and  gaming  assets.  PPE  are  assets  we  use 
internally,  not  associated  with  Contracts,  primarily  related  to  production  and  assembly,  selling,  general  and 
administration, and R&D. 

Systems & Equipment and PPE are stated at cost, net of accumulated depreciation and accumulated impairment 
loss, if any. Depreciation commences when the asset is placed in service and is recognized on a straight-line basis 
over  the  estimated  useful  lives  of  the  assets.  Repair  and  maintenance  costs  are  expensed  as  incurred,  whereas 
major improvements that increase asset values and extend useful lives are capitalized. 

Annual Report and Accounts 2020                                                                                                                             Page | 105

 
The  estimated  useful  lives  for  Systems  &  Equipment  depends  on  the  type  of  asset.  Lottery  assets  (such  as 
terminals,  mainframe  computers,  communications  equipment,  and  software  development  costs)  have  estimated 
useful lives that generally do not exceed 10 years and commercial gaming machines have estimated useful lives of 
three to five years. 

The  estimated  useful  lives  for  PPE  are  40  years  for  buildings  and  five  to  10  years  for  furniture  and  equipment. 
Leasehold improvements are amortized over the shorter of the lease term or estimated useful life. 

Systems & Equipment and PPE are tested for impairment whenever events or changes in circumstances indicate 
the carrying amount of those assets may not be recoverable. If the recoverable amount of an asset is estimated to 
be less than its carrying amount, the carrying amount of the asset is reduced to its recoverable amount. 

The Company calculates its recoverable amount as its fair value less costs to dispose.

Goodwill

The assets and liabilities of acquired businesses are recorded under the acquisition method of accounting at their 
estimated fair values at the date of acquisition. Goodwill represents costs in excess of fair values assigned to the 
underlying identifiable net assets of acquired businesses, and is stated at cost less accumulated impairment losses.

Effective  July  1,  2020  the  Company  adopted  a  new  organizational  structure  focused  on  two  business  segments, 
Global Lottery and Global Gaming, along with a streamlined corporate support function. This resulted in a change in 
our operating segments and cash-generating units. Prior to this change, we had four cash-generating units: North 
America Gaming and Interactive, North America Lottery, International, and Italy.

Goodwill  has  been  allocated  to  and  is  tested  for  impairment  at  the  cash-generating  unit  level,  which  is  the  same 
level  as  our  operating  segments.  We  evaluate  our  cash-generating  units  annually  and  if  necessary,  reassign 
goodwill using a relative fair value approach. As of December 31, 2020 we have identified two cash-generating units 
- Global Lottery and Global Gaming.

(♦)  Goodwill  is  tested  for  impairment  annually,  in  the  fourth  quarter,  or  whenever  events  or  changes  in 
circumstances  indicate  the  carrying  amount  may  not  be  recoverable.  We  either  first  perform  a  qualitative 
assessment  to  determine  whether  it  is  more  likely  than  not  that  the  recoverable  value  of  goodwill  is  less  than  its 
carrying  amount  and  whether  the  quantitative  analysis  is  necessary,  or  elect  to  perform  a  quantitative  one-step 
process. The  goodwill  impairment  test  compares  the  recoverable  value  of  a  cash-generating  unit  with  its  carrying 
amount  and  an  impairment  loss  is  recognized  for  the  amount  by  which  the  carrying  amount  exceeds  the  cash-
generating unit’s recoverable value. In performing the goodwill impairment test, we estimate the recoverable value 
of the cash-generating units using an income approach based on projected discounted cash flows.

Other Intangible Assets

Other  intangible  assets,  which  include  indefinite-lived  and  definite-lived  intangible  assets,  are  stated  at  cost,  less 
accumulated amortization and accumulated impairment losses.

Indefinite-lived intangible assets are composed of trademarks for which there is no foreseeable limit of the period 
over  which  they  are  expected  to  generate  net  cash  inflows.  Definite-lived  intangible  assets,  which  are  primarily 
composed of customer relationships and computer software and game library, are capitalized and amortized on a 
straight-line  basis  over  their  estimated  economic  lives. Amortization  of  software-related  intangibles  is  included  in 
cost of services and cost of product sales and amortization of other intangible assets is included in selling, general 
and administrative expenses in the consolidated statement of operations.

Annual Report and Accounts 2020                                                                                                                             Page | 106

Estimated useful lives are determined considering the period the assets are expected to contribute to future cash 
flows. The estimated economic lives of our definite-lived intangible assets are as follows: 

Category
Trademarks
Developed technologies
Customer relationships
Computer software and game library
Licenses
Other

Estimated 
economic life

1 - 20 years
2 - 15 years
2 - 20 years
3 - 14 years
3 - 23 years
4 - 17 years

Indefinite-lived  intangible  assets  other  than  goodwill  are  tested  for  impairment  annually,  in  the  fourth  quarter,  or 
whenever events or changes in circumstances indicate the carrying amount may not be recoverable. We perform a 
quantitative  analysis  that  compares  the  recoverable  value  of  indefinite-lived  intangible  assets  to  their  carrying 
amount and an impairment loss is recognized when the carrying amount exceeds the recoverable value. More detail 
surrounding intangible assets is discussed in Note 15 - Intangible Assets, net.

Capitalized Software Development Costs

Costs incurred in the development of our externally-sold software products are expensed as incurred, except certain 
software  development  costs  eligible  for  capitalization.  Software  development  costs  incurred  subsequent  to 
establishing  technological  feasibility  and  through  the  general  release  of  the  software  products  are  capitalized. 
Capitalized  costs  are  amortized  over  the  products’  estimated  economic  life  to  cost  of  product  sales  in  the 
consolidated statement of operations.

Costs  incurred  during  the  application  development  phase  of  software  for  services  provided  to  customers  are 
capitalized as internal-use software and amortized over the useful life to cost of services. Costs incurred during the 
application  of  software  for  internal  use  are  capitalized  and  amortized  over  the  useful  life  to  selling,  general  and 
administrative expenses in the consolidated statement of operations.

Upfront License Fees

We periodically make long-term investments in contracts with customers and obtain licenses to supply products and 
services to the customers. As consideration, we pay license fees, which are classified as other non-current assets in 
the consolidated balance sheet. We recognize the amortization of the license fees as a reduction of service revenue 
over the estimated economic life of the license term. This method reflects the pattern in which economic benefits 
are  expected  to  be  realized.  The  recoverability  of  each  payment  is  subject  to  significant  estimates  about  future 
revenues  related  to  the  contracts’  future  cash  flows.  We  evaluate  these  assets  for  impairment  and  update 
amortization rates on an agreement by agreement basis. The assets are reviewed for impairment whenever events 
or changes in circumstances indicate their carrying amount may not be recoverable. In periods in which payments 
are made to the customer, we classify the payment as a cash outflow from operating activities in the consolidated 
statement of cash flows.

Jackpot Accounting

We  incur  costs  to  fund  jackpots  and  accrue  jackpot  liabilities  with  every  wager  on  devices  connected  to  a  WAP 
system.  Jackpot  liabilities  are  estimated  based  on  the  size  of  the  jackpot,  the  number  of  WAP  units  in  service, 
variations and volume of play, and interest rate movements. Jackpots are generally payable to winners immediately, 
in the case of instant wins, or in equal annual installments over 20 to 26 years. Winners may elect to receive a lump 
sum payment for the present value of the jackpot discounted at applicable interest rates in lieu of periodic annual 
installments.

Jackpot  liabilities  are  composed  of  payments  due  to  previous  winners,  and  amounts  due  to  future  winners  of 
jackpots not yet won. Liabilities due to previous winners for periodic payments are carried at the accreted cost of a 
qualifying U.S. government or agency annuity investment that may be purchased at the time of the jackpot win. If 
the periodic liability is not initially funded with an annuity investment, it is discounted and accreted using the risk-free 
rate at the time of the jackpot win. 

Annual Report and Accounts 2020                                                                                                                             Page | 107

Liabilities due to future winners are recorded at the present value of the estimated amount of jackpots not yet won. 
We  estimate  the  present  value  of  these  liabilities  using  current  market  rates,  weighted  with  historical  lump  sum 
payout  election  ratios.  Based  on  the  most  recent  historical  patterns,  approximately  85%  of  winners  will  elect  the 
lump sum payment option. The current portion of these liabilities are estimated based on historical experience with 
winner payment elections, in conjunction with the theoretical projected number of jackpots.

Legal and Other Contingencies

Loss  contingency  provisions  arising  from  a  legal  proceeding  or  claim  are  recorded  for  probable  and  estimable 
losses at the best estimate of a loss when there is a range of possible outcomes, or when a best estimate cannot be 
made, at the midpoint of the range when any point in a continuous range is as likely as any other, the determination 
of which requires significant judgment. If it is reasonably possible but not probable that a liability has been incurred, 
or  if  the  amount  of  a  probable  loss  cannot  be  reasonably  estimated,  the  amount  or  range  of  estimated  loss  is 
disclosed,  if  material.  We  evaluate  our  provisions  for  legal  contingencies  at  least  quarterly  and,  as  appropriate, 
establish new provisions or adjust existing provisions to reflect the facts and circumstances known to us at the time, 
including information regarding negotiations, settlements, rulings, and other relevant events and developments, the 
advice of counsel, and the assumptions and judgment of management. Legal costs are expensed as incurred.

Fair Value Measurements

We account for certain financial assets and liabilities at fair value. Financial assets and liabilities are categorized, 
based on the inputs to the valuation technique, into a three-level fair value hierarchy. The fair value hierarchy gives 
the highest priority to the use of observable inputs and the lowest priority to the use of unobservable inputs. When 
inputs  used  to  measure  fair  value  fall  within  different  levels  of  the  hierarchy,  the  level  within  which  the  fair  value 
measurement  is  categorized  is  based  on  the  lowest  level  input  that  is  significant  to  the  fair  value  measurement. 
These levels are as follows:

•

•

•

Level 1 - inputs are based upon unadjusted quoted prices for identical instruments in active markets.

Level 2 - inputs are based upon quoted prices for similar instruments in active markets, quoted prices for 
identical  or  similar  instruments  in  markets  that  are  not  active,  and  model-based  valuation  techniques  for 
which all significant inputs are observable in the market or can be corroborated by observable market data 
for substantially the full term of the instruments.

Level 3 - inputs are unobservable and typically reflect management’s estimates of assumptions that market 
participants would use in pricing the asset or liability. 

Derivative Financial Instruments 

We use derivative financial instruments for the management of foreign currency risks and interest rate risks. We do 
not  enter  into  derivatives  for  speculative  purposes.  Derivatives  are  recognized  as  either  assets  or  liabilities  in  the 
consolidated  balance  sheet  at  fair  value.  All  derivatives  are  recorded  gross,  except  netting  of  foreign  exchange 
contracts and counterparty netting of interest receivable and payable related to interest rate swaps, as applicable. 
The  accounting  for  changes  in  the  fair  value  of  a  derivative  depends  on  the  nature  of  the  hedge  and  the  hedge 
effectiveness. Derivative gains and losses are reported in the consolidated statement of cash flows consistent with 
the classification of the cash flows from the underlying hedged items.

For derivative instruments designated as cash flow hedges, gains and losses are recorded in other comprehensive 
income (loss) and are subsequently reclassified when the hedged item affects earnings. At that time, the amount is 
reclassified from other comprehensive income (loss) to the same income statement line as the earnings effect of the 
hedged item.

For  derivative  instruments  designated  as  fair  value  hedges,  changes  in  fair  value  are  recorded  in  interest  income 
(expense)  and  are  offset  by  changes  in  the  fair  value  of  the  underlying  debt  instrument  due  to  changes  in  the 
benchmark  interest  rate.  In  the  event  the  derivative  instruments  are  subsequently  de-designated  as  hedges,  the 
change  in  fair  value  is  recognized  in  interest  expense,  net  in  the  consolidated  statement  of  operations  with  no 
corresponding offset to debt.

For  derivative  instruments  designated  as  net  investment  hedges,  the  spot  portion  of  the  derivative  gain  or  loss  is 
reported in foreign currency translation within other comprehensive income (loss) to offset any gains or losses on 

Annual Report and Accounts 2020                                                                                                                             Page | 108

translation of the net investment in the subsidiary. All other components of the derivative fair value will be reported in 
income, as either interest income or interest expense, on an amortized basis.

Derivative instruments not designated as hedges are recognized in the consolidated balance sheet at fair value with 
the changes in fair value recorded in foreign exchange (loss) gain, net in the consolidated statement of operations.

Leases

We determine whether a contract is or contains a lease at inception. As a lessee, we recognize right-of-use (“ROU”) 
assets and lease liabilities on the lease commencement date based on the present value of lease payments over 
the lease term. ROU assets also include any upfront lease payments or initial direct costs and are adjusted for lease 
incentives received.

We  consider  renewal  and  termination  options,  including  whether  they  are  reasonably  certain  to  be  exercised,  in 
determining the lease term and establishing the ROU assets and lease liabilities. ROU assets and lease liabilities 
are calculated using our incremental borrowing rate, which is based on the lease currency and length of the lease, 
unless the implicit rate is determinable.

Most of our lease contracts contain both lease and non-lease components. As a lessee, we combine lease and non-
lease components into a single lease component for all classes of underlying assets except certain communication 
equipment.  For  certain  communication  equipment,  we  allocate  the  consideration  between  lease  and  non-lease 
components based on relative standalone price. 

Variable  lease  payments  are  generally  expensed  as  incurred  except  for  certain  rent  payments  that  depend  on  an 
index,  which  are  included  in  lease  payments  using  the  index  rate  in  effect  as  of  the  lease  commencement  date. 
When  the  lease  payments  are  adjusted  for  changes  in  the  index,  we  will  remeasure  the  ROU  asset  and  lease 
liability.

Short-term  leases,  which  are  leases  with  an  initial  term  of  12  months  or  less  with  no  purchase  options,  are  not 
recognized  on  the  balance  sheet.  The  rental  payments  are  recognized  as  lease  expense  on  a  straight-line  basis 
over the lease term.

Certain of our long-term lottery and commercial gaming service arrangements include leases for equipment installed 
at customer locations. As the lessor, we evaluate whether the leases are classified as finance or operating leases 
and  recognize  revenue  based  on  that  evaluation.  Finance  leases  are  recognized  as  product  sale  revenue  while 
operating leases are recognized as service revenue.

Income Taxes

Deferred  tax  assets  and  liabilities  are  recognized  for  the  expected  future  tax  consequences  of  events  that  have 
been included in the financial statements or tax returns. Deferred tax assets and liabilities are determined based on 
the difference between the tax basis of assets and liabilities and their reported amounts using the enacted tax rates 
in  effect  for  the  year  in  which  the  differences  are  expected  to  reverse.  Tax  credits  are  generally  recognized  as 
reductions of income tax provisions in the year in which the credits arise. The measurement of deferred tax assets 
is  not  recorded  if,  based  upon  available  evidence,  it  is  more  likely  than  not  that  some  or  all  of  the  deferred  tax 
assets will not be realized. The effect of a change in income tax rates is recognized as income or expense in the 
period that includes the enacted or substantively enacted date.

(♣) Accounting for uncertainty in income taxes recognized in the consolidated financial statements is in accordance 
with accounting authoritative guidance, which prescribes a two-step process to determine the amount of tax benefit 
to be recognized. First, the tax position must be evaluated to determine the likelihood that it will be sustained upon 
external examination.  If  the tax position is deemed  “more likely than not” to be sustained, the tax position is then 
assessed to determine the amount of the benefit to recognize in the consolidated financial statements. The amount 
of the benefit that may be recognized is the largest amount that has a greater than 50 percent likelihood of being 
realized upon ultimate settlement.

We  recognize  interest  and  penalties  related  to  unrecognized  tax  benefits  on  the  provision  for  taxes  line  of  the 
consolidated statement of operations. Accrued interest and penalties are included on the related tax liability line in 
the consolidated balance sheet.

Annual Report and Accounts 2020                                                                                                                             Page | 109

We use the period cost method for global intangible low-taxed income (“GILTI”) provisions and therefore have not 
recorded deferred taxes for basis differences expected to reverse in future periods.

Foreign Currency Translation

The financial statements of subsidiaries with functional currencies other than the U.S. dollar are translated into U.S. 
dollars, with the resulting translation adjustments recorded as a component of other reserves within shareholders’ 
equity. Assets and liabilities are translated into U.S. dollars using the exchange rates in effect at the balance sheet 
date, while income and expense items are translated using the average exchange rates during the period.

New Accounting Standards - Recently Adopted

In  May  2020,  the  International  Accounting  Standards  Board  ("IASB")  issued  an  amendment  to  International 
Financial  Reporting  Standard  16  Leases  ("IFRS  16"),  COVID-19-Related  Rent  Concessions.  As  a  result  of 
COVID-19,  rent  concessions  may  have  been  granted  to  lessees  and  could  take  various  forms  such  as,  payment 
holidays, rent waivers or deferrals of lease payments. The amendment provides an optional practical expedient for 
lessees from assessing whether eligible COVID-19 related rent concessions are lease modifications, and account 
for them as if they were not lease modifications. The amendment is effective for periods beginning on or after June 
1, 2020 with earlier application permitted. We elected to apply this expedient to not reassess whether a COVID-19 
rent concession is a lease modification as of January 1, 2020, and the election did not result in a material impact on 
our consolidated financial statements.

In  September  2019,  the  IASB  issued  Interest  Rate  Benchmark  Reform,  Amendments  to  IFRS  9  Financial 
Instruments,  IAS  39  Financial  Instruments:  Recognition  and  Measurement,  IFRS  7  Financial  Instruments: 
Disclosures  (the  “Phase  1”  amendments).  Interest  rate  benchmarks  including  London  Interbank  Offered  Rate 
(“LIBOR”), the Euro Interbank Offered Rate (“EURIBOR”), and certain other Interbank Offered Rates (“IBOR”s) are 
being  reformed.  The  Phase  1  amendments  provide  temporary  relief  from  applying  specific  hedge  accounting 
requirements to hedging relationships directly affected by IBOR reform. The Phase 1 amendments are mandatory 
and effective January 1, 2020. The application of the amendments did not have a material impact to our derivative 
instruments in our consolidated financial statements.

All other standards or amendments to standards that have been issued by the IASB and are effective from January 
1, 2020 onwards are not applicable nor had a significant effect on the consolidated financial statements.

New Accounting Standards - Not Yet Adopted

In  August  2020,  the  IASB  issued  Interest  Rate  Benchmark  Reform—Phase  2,  which  amends  IFRS  9  Financial 
Instruments,  IAS  39  Financial  Instruments:  Recognition  and  Measurement,  IFRS  7  Financial  Instruments: 
Disclosures,  IFRS  4  Insurance  Contracts  and  IFRS  16  Leases  (the  “Phase  2”  amendments).  The  Phase  2 
amendments focused on relief when an existing interest rate is replaced with an alternative interest rate. The Phase 
2 amendments are effective January 1, 2021 with earlier application permitted. We will not early adopt and do not 
expect the Phase 2 amendments to have a material impact upon adoption.

We do not currently expect that any other recently issued accounting guidance will have a significant effect on the 
consolidated financial statements.

3. Discontinued Operations and Assets Held for Sale

On  December  7,  2020,  the  Parent  announced  that  its  wholly-owned  subsidiary,  Lottomatica,  had  entered  into  a 
definitive  agreement  to  sell  one  hundred  percent  of  the  share  capital  of  Lottomatica  Videolot  Rete  S.p.A.  and 
Lottomatica Scommesse S.r.l., the members of the IGT group which conduct its Italian B2C gaming machine, sports 
betting, and digital gaming businesses, to Gamenet Group S.p.A. for a sale price of €950 million. The businesses to 
be  sold  are  within  the  Company’s  Global  Gaming  segment.  The  Company  will  receive  €725  million  at  closing, 
€100 million on December 31, 2021, and €125 million on September 30, 2022. The sale price is subject to certain 
adjustments  specified  in  the  agreement.  Closing  of  the  transaction  is  subject  to  Italian  regulatory  approvals  and 
specified  representations,  warranties,  covenants  and  conditions  customary  in  agreements  of  this  kind  and  scope. 
The Company expects the transaction to close in the first half of 2021.

Annual Report and Accounts 2020                                                                                                                             Page | 110

Aligning with our segment reorganization, the sale represents a strategic shift to reframe and simplify the priorities 
of  our  Global  Gaming  segment  to  focus  on  its  core  competencies  as  a  B2B  product  and  service  provider.  The 
Company determined that the sale met the criteria to be classified as a discontinued operation and, as a result, its 
historical  financial  results  are  reflected  in  the  Company's  consolidated  financial  statements  as  a  discontinued 
operation,  and  assets  and  liabilities  were  classified  as  assets  and  liabilities  held  for  sale.  The  Company  did  not 
allocate any general corporate overhead to discontinued operations.

Summarized financial information for discontinued operations is shown below:

($ thousands)
Total revenue

Operating income (1)

Income from discontinued operations before provision for income taxes
Provision for income taxes
Income from discontinued operations, net of tax
Less: Net (loss) income attributable to non-controlling interests from 
discontinued operations
Income from discontinued operations attributable to IGT PLC
Foreign currency translation adjustments
Other comprehensive income from discontinued operations attributable to IGT 
PLC

For the year ended December 31,

2020

2019

413,841 

752,319 

52,138 

42,810 
6,726 
36,084 

(4,760)   
40,844 
48,205 

158,665 

154,106 
41,847 
112,259 

4,539 
107,720 
(9,290) 

89,049 

98,430 

(1) Includes depreciation and amortization of $101.7 million and $106.9 million for the years ended 2020 and 2019, respectively

Net  cash  used  in  financing  activities  from  discontinued  operations  was  $7.0  million  and  $7.8  million  for  the  years 
ended December 31, 2020 and 2019, respectively.

The  Company  expects  to  have  continuing  involvement  with  the  businesses  via  a  transition  services  agreement 
(“TSA”).  As  part  of  the  expected  TSA,  the  Company  will  provide  various  telecommunications,  information 
technology,  and  back-office  services  for  which  the  Company  will  receive  compensation. These  services  generally 
expire after no more than three years.

(♣)  The  following  represents  the  major  classes  of  assets  and  liabilities  held  for  sale  as  part  of  our  discontinued 
operations:

($ thousands)
Assets:

Trade and other receivables, net
Other current assets
Systems, equipment and other assets related to contracts, net
Goodwill
Intangible assets, net
Other non-current assets
Assets held for sale

Liabilities:

Accounts payable
Other current liabilities
Other non-current liabilities
Liabilities held for sale

December 31,

2020

2019

62,110 
55,011 
86,230 
511,371 
54,711 
50,947 
820,380 

62,691 
163,031 
22,691 
248,413 

130,864 
74,713 
102,347 
511,371 
86,388 
53,798 
959,481 

61,889 
122,236 
29,455 
213,580 

(♦)    The  Company  allocated  $511.4  million  of  goodwill  to  discontinued  operations  using  a  relative  fair  value 
approach.  Prior  to  the  allocation  to  discontinued  operations,  the  goodwill  was  included  within  our  Global  Gaming 
segment.

Annual Report and Accounts 2020                                                                                                                             Page | 111

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  cumulative  foreign  currency  translation  adjustments  losses  in  other  comprehensive  income  in  relation  to  the 
discontinued operations were $16.1 million and $64.3 million as of December 31, 2020 and 2019, respectively.

In  addition  to  the  sale  of  certain  entities  in  our  Global  Gaming  segment  classified  as  discontinued  operations  as 
described above, we have other disposal groups that meet the requirements to be classified as held for sale in our 
consolidated balance sheet at December 31, 2020. 

The  following  represents  total  assets  and  liabilities  held  for  sale  classified  between  the  current  and  non-current 
categories:

($ thousands)
Assets:

Current assets held for sale - discontinued operations
Current assets held for sale - other
Total current assets held for sale
Total non-current assets held for sale

Assets held for sale

Liabilities:

Total current liabilities held for sale
Total non-current liabilities held for sale

Liabilities held for sale

4.  Revenue Recognition

Disaggregation of Revenue

December 31,

2020

2019

820,380 
5,417 
825,797 
— 
825,797 

248,413 
— 
248,413 

205,577 
— 
205,577 
753,904 
959,481 

184,124 
29,454 
213,578 

The following tables summarize revenue disaggregated by business segment and the source of the revenue for the 
years ended December 31, 2020 and 2019:

($ thousands)
Operating and facilities management contracts
Gaming terminal services
Systems, software, and other

Service revenue

Lottery products
Gaming terminals
Gaming other

Product sales
Total revenue

For the year ended December 31, 2020
Global 
Global 
Lottery
Gaming
1,742,235 
— 
298,736 
2,040,971 

— 
297,418 
301,196 
598,614 

1,742,235 
297,418 
599,932 
2,639,585 

Total 

121,346 
— 
— 
121,346 
2,162,317 

— 
205,289 
149,263 
354,552 
953,166 

121,346 
205,289 
149,263 
475,898 
3,115,483 

Annual Report and Accounts 2020                                                                                                                             Page | 112

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
($ thousands)
Operating and facilities management contracts
Gaming terminal services
Systems, software, and other

Service revenue

Lottery products
Gaming terminals
Gaming other

Product sales
Total revenue

Contract Balances

For the year ended December 31, 2019
Global 
Global 
Gaming
Lottery
1,929,121 
— 
252,200 
2,181,321 

— 
567,849 
350,046 
917,895 

1,929,121 
567,849 
602,246 
3,099,216 

Total

109,884 
— 
— 
109,884 
2,291,205 

— 
581,017 
239,988 
821,005 
1,738,900 

109,884 
581,017 
239,988 
930,889 
4,030,105 

Information about receivables, contract assets, and contract liabilities is as follows: 

($ thousands)

Receivables, net

Contract assets:

Current
Non-current

Contract liabilities:

Current
Non-current

December 31, 
2020

December 31, 
2019

846,128 

875,263 

Balance Sheet Classification
Trade and other receivables, 
net

53,491 
75,000 
128,491 

47,499  Other current assets
76,188  Other non-current assets

123,687 

(108,707)   
(62,175)   
(170,882)   

(66,749)  Other current liabilities
(65,855)  Other non-current liabilities

(132,604) 

The  amount  of  revenue  recognized  during  the  year  ended  December  31,  2020  that  was  included  in  the  contract 
liabilities  balance  at  December  31,  2019  was  $54.9  million.  The  amount  of  revenue  recognized  during  the  year 
ended  December  31,  2019  that  was  included  in  the  contract  liabilities  balance  at  December  31,  2018  was  $50.7 
million.

Transaction Price Allocated to Remaining Performance Obligations

At December 31, 2020, the transaction price allocated to unsatisfied performance obligations for contracts expected 
to be greater than one year, or performance obligations for which we do not have a right to consideration from the 
customer  in  the  amount  that  corresponds  to  the  value  to  the  customer  for  our  performance  completed  to  date, 
variable  consideration  which  is  not  accounted  for  in  accordance  with  the  sales-based  or  usage-based  royalties 
guidance,  or  contracts  which  are  not  wholly  unperformed,  is  approximately  $867.8  million.  Of  this  amount,  we 
expect to recognize as revenue approximately 20% within the next 12 months, approximately 30% between 13 and 
36  months,  approximately  26%  between  37  and  60  months,  and  the  remaining  balance  through  December  31, 
2031.

Annual Report and Accounts 2020                                                                                                                             Page | 113

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
5.  Trade and Other Receivables, net

Trade  and  other  receivables  are  recorded  at  amortized  cost,  net  of  allowance  for  credit  losses,  and  represent  a 
contractual  right  to  receive  money  on  demand  or  on  fixed  or  determinable  dates  that  are  typically  short-term  with 
payment due within 90 days or less. 

($ thousands)

Trade and other receivables, gross

Allowance for credit losses

Trade and other receivables, net

The following table presents the activity in the allowance for credit losses:

($ thousands)
Balance at beginning of year
(Provisions) recoveries, net
Amounts written off as uncollectible
Foreign currency translation
Other 
Balance at end of year

December 31,

2020

2019

861,772 

897,329 

(15,644)   

(22,066) 

846,128 

875,263 

December 31,

2020
(22,066)   
(6,096)   
9,660 
(551)   
3,409 
(15,644)   

2019
(29,407) 
3,480 
3,405 
162 
294 
(22,066) 

We  enter  into  various  factoring  agreements  with  third-party  financial  institutions  to  sell  certain  of  our  trade 
receivables.  We  factored  trade  receivables  of  $1,531.6  million  and  $2,629.4  million  during  the  years  ended 
December 31, 2020 and 2019, respectively, under these factoring arrangements, which reduced trade receivables. 
The cash received from these arrangements is reflected as cash provided by operating activities in the consolidated 
statement  of  cash  flows.  In  certain  of  these  factoring  arrangements,  for  ease  of  administration,  we  will  collect 
customer  payments  related  to  the  factored  trade  receivables,  which  we  then  remit  to  the  financial  institutions. At 
December 31, 2020 and 2019, we had $110.1 million and $50.2 million, respectively, that was collected on behalf of 
the  financial  institutions  and  recorded  as  other  current  liabilities  in  the  consolidated  balance  sheet.  The  net  cash 
flows relating to these collections are reported as financing activities in the consolidated statement of cash flows.

The following table presents an analysis of our past due trade and other receivables, gross of allowance for credit 
losses:

($ thousands)
Current
Past due

6. 

Inventories

($ thousands)
Raw materials

Work in progress

Finished goods

Inventories, gross

Obsolescence reserve

Inventories, net

For the year ended 

December 31, 2020

For the year ended 

December 31, 2019

$

732,327 
129,445 
861,772 

%
 85.0 %  
 15.0 %  
 100.0 %  

$

779,135 
118,194 
897,329 

%
 86.8 %
 13.2 %
 100.0 %

December 31,

2020

2019

86,089 

23,211 

102,674 

211,974 

86,877 

11,663 

96,895 

195,435 

(42,767)   

(33,645) 

169,207 

161,790 

Annual Report and Accounts 2020                                                                                                                             Page | 114

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table presents the activity in the obsolescence reserve:

($ thousands)
Balance at beginning of year
Provisions, net
Amounts written off
Foreign currency translation
Other
Balance at end of year

December 31,

2020
(33,645)   
(33,554)   
23,535 
(2,041)   
2,938 
(42,767)   

2019
(39,885) 
(28,970) 
23,375 
(130) 
11,965 
(33,645) 

The  cost  of  inventories  related  to  product  sales  that  were  recognized  as  an  expense  during  2020  and  2019  was 
$254.4 million and $472.5 million, respectively.

7.  Other Assets

Other Current Assets 

($ thousands)
Customer financing receivables, net
Contract assets
Value-added tax receivable
Income taxes receivable
Prepaid expenses
Other receivables
Prepaid royalties
Other

Other Non-Current Assets

($ thousands)
Upfront license fees, net:
Italian Scratch & Win
Italian Lotto
New Jersey
Indiana

Customer financing receivables, net
Contract assets
Deferred income taxes
Debt issuance costs
Prepaid royalties
Other

Notes

4

December 31,

2020
231,873 
53,491 
46,466 
45,203 
39,439 
11,209 
8,701 
43,168 
479,550 

2019
226,979 
47,499 
51,405 
56,857 
41,366 
10,673 
24,999 
47,732 
507,510 

Notes

2020

2019

December 31,

845,336 
525,017 
74,449 
10,458 
1,455,260 

873,756 
578,408 
83,209 
11,853 
1,547,226 

83,638 
75,000 
33,117 
14,322 
13,987 
64,803 

122,124 
76,188 
27,108 
20,464 
25,092 
73,847 

1,740,127 

1,892,049 

4
18

17

Annual Report and Accounts 2020                                                                                                                             Page | 115

 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Upfront License Fees

The upfront license fees are being amortized on a straight-line basis as follows:

Upfront License Fee
Italian Scratch & Win
Italian Lotto
New Jersey
Indiana

License Term
9 years
9 years
15 years, 9 months
15 years

Amortization Start Date

October 2019
December 2016
October 2013
July 2013

Yeonama Holdings Co. Limited (“Yeonama”)

In  May  2019,  we  sold  our  ownership  interest  in  Yeonama,  an  investment  previously  included  within  other  non-
current  assets  on  the  consolidated  balance  sheet.  The  sale  resulted  in  a  pre-tax  gain  of  €26.1  million  ($29.1 
million at the May 31, 2019 exchange rate). 

Customer Financing Receivables

Customers' payment terms for customer financing receivables are confirmed with a written financing contract, lease 
contract,  or  promissory  note  and  a  security  agreement  is  typically  signed  by  the  parties  granting  the  Company  a 
security interest in the related products sold or leased. Customer financing interest income is recognized based on 
market rates prevailing at issuance.

Customer  financing  receivables  are  recorded  at  amortized  cost,  net  of  any  allowance  for  credit  losses,  and  are 
classified in the consolidated balance sheet as follows: 

($ thousands)
Customer financing receivables, gross
Allowance for credit losses
Customer financing receivables, net

($ thousands)
Customer financing receivables, gross
Allowance for credit losses
Customer financing receivables, net

Current 
Assets

December 31, 2020
Non-Current 
Assets

274,650 
(42,777)   
231,873 

90,780 
(7,142)   
83,638 

Current 
Assets

December 31, 2019
Non-Current 
Assets

255,221 
(28,242)   
226,979 

125,542 

(3,418)   

122,124 

Total
365,430 
(49,919) 
315,511 

Total
380,763 
(31,660) 
349,103 

The following table presents the activity in the allowance for credit losses: 

($ thousands)
Balance at beginning of year
Provisions, net
Amounts written off as uncollectible
Foreign currency translation
Other 
Balance at end of year

December 31,

2020
(31,660)   
(37,191)   
23,525 
1,820 
(6,413)   

2019
(29,209) 
(2,477) 
11 
15 
— 

(49,919)   

(31,660) 

Annual Report and Accounts 2020                                                                                                                             Page | 116

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  Company’s  customer  financing  receivable  portfolio  is  composed  of  customers  within  the  Global  Gaming 
business  segment.  We  internally  assess  the  credit  quality  of  customer  financing  receivables  using  a  number  of 
factors,  including,  but  not  limited  to,  credit  scores  obtained  from  external  providers,  trade  references,  bank 
references,  and  historical  experience.  Risk  profiles  differ  based  on  customer  location  and  are  pooled  as  North 
America,  Latin  America  and  the  Caribbean  (“LAC”),  Europe,  Middle  East  and  Africa  (“EMEA”),  and  Asia  Pacific 
(“APAC”). 

During 2020, $23.5 million of customer financing receivables, primarily within LAC, were written off as uncollectible 
due to the impacts of COVID-19. Additionally, due to the duration of the COVID-19 induced shutdowns in LAC and 
potential future impacts on our customers caused by COVID-19, we increased our allowance for credit losses during 
the  year  ended  December  31,  2020.  At  December  31,  2020  the  Company  had  $43.3  million  of  credit  loss 
allowances associated with the LAC customer financing receivables. 

The past due balances, which represent installments that are one day or more past their contractual due date, of 
customer financing receivables at amortized cost and the geography credit quality indicator at December 31, 2020 
and 2019 are as follows:

($ thousands)
Past due
Short-term portion not yet due
Long-term portion not yet due

($ thousands)
Past due
Short-term portion not yet due
Long-term portion not yet due

North America
6,062 
37,728 
30,960 
74,750 

North America
4,522 
63,529 
12,380 
80,431 

December 31, 2020
EMEA

LAC
106,011 
67,634 
31,562 
205,207 

12,585 
32,488 
26,558 
71,631 

APAC

3,839 
8,303 
1,700 
13,842 

Total
128,497 
146,153 
90,780 
365,430 

December 31, 2019
EMEA

LAC

APAC

Total

47,729 
97,965 
87,879 
233,573 

13,266 
26,045 
23,454 
62,765 

188 
1,977 
1,829 
3,994 

65,705 
189,516 
125,542 
380,763 

Annual Report and Accounts 2020                                                                                                                             Page | 117

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
8.  Fair Value Measurements 

Financial Assets and Liabilities Measured at Fair Value on a Recurring Basis

Our significant financial assets and liabilities measured at fair value on a recurring basis as of December 31, 2020 
and 2019 are as follows:

Balance Sheet Location

Level 1

Level 2

Level 3

Total 
Fair 
Value

December 31, 2020

Other current and other non-current 
assets
Other non-current assets

Other current and other non-current 
liabilities

— 

  10,738 

  6,026 

— 

— 

— 

  10,738 

  6,026 

— 

  10,113 

— 

  10,113 

December 31, 2019

Balance Sheet Location

Level 1

Level 2

Level 3

Total 
Fair 
Value

Other current and other non-current 
assets
Other non-current assets

Other current and other non-current 
liabilities

— 
  7,769 

8,317 
— 

— 
— 

  8,317 
  7,769 

— 

6,425 

— 

  6,425 

($ thousands)
Assets:

Derivative assets

Equity investments

Liabilities:

Derivative liabilities

($ thousands)
Assets:

Derivative assets

Equity investments

Liabilities:

Derivative liabilities

Valuation Techniques 

Derivative assets and liabilities classified as Level 2 were derived from quoted market prices for similar instruments 
or  by  discounting  the  future  cash  flows  with  adjustments  for  credit  risk  as  appropriate. All  significant  inputs  were 
derived from or corroborated by observable market data including current forward exchange rates and LIBOR rates, 
among others.  

At December 31, 2020 and 2019, the carrying amounts for cash and cash equivalents, restricted cash, trade and 
other receivables, other current assets, accounts payable, and other current liabilities approximated their estimated 
fair values because of their short-term nature.

Financial Assets Measured at Fair Value on a Nonrecurring Basis

Our  assessment  of  goodwill  for  impairment  includes  various  inputs,  including  forecasted  revenue,  forecasted 
operating  profits,  terminal  growth  rates,  and  weighted-average  costs  of  capital.  The  projected  cash  flows  used  in 
calculating  the  fair  value  of  our  cash-generating  units,  using  the  income  approach,  considered  historical  and 
estimated  future  results  and  general  economic  and  market  conditions,  as  well  as  the  impact  of  planned  business 
and operational strategies. As a result, as of December 31, 2019, the Company classified the former International 
cash-generating unit measured at fair value on a nonrecurring basis within Level 3 of the fair value hierarchy.

Annual Report and Accounts 2020                                                                                                                             Page | 118

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Assets and Liabilities Not Carried at Fair Value

The  carrying  amounts  and  fair  value  hierarchy  classification  of  our  significant  financial  assets  and  liabilities  not 
carried at fair value as of December 31, 2020 and 2019 are as follows:

($ thousands)
Assets:

Customer financing receivables, 
net
Equity investments

Liabilities:

Jackpot liabilities
Debt (1)

($ thousands)
Assets:

Customer financing receivables, 
net
Equity investments

Liabilities:

Jackpot liabilities
Debt (1)

Carrying 
Amount

315,511 
12,375 

218,943 
8,242,898 

Carrying 
Amount

349,103 
11,482 

234,771 
8,062,816 

(1) Debt excludes short-term borrowings and swap adjustments

December 31, 2020

Level 1

Level 2

Level 3

Total Fair 
Value

— 
— 

— 
— 

— 
— 

312,690 
12,375 

312,690 
12,375 

— 
8,701,509 

210,516 
— 

210,516 
8,701,509 

December 31, 2019

Level 1

Level 2

Level 3

Total Fair 
Value

— 
— 

— 
— 

— 
— 

349,686 
11,482 

349,686 
11,482 

— 
8,589,939 

230,307 
— 

230,307 
8,589,939 

Level 3 equity investments are measured at cost, less impairment, plus or minus changes resulting from observable 
price changes, which approximates fair value. 

9.  Derivative Financial Instruments

We  use  selected  derivative  hedging  instruments,  principally  foreign  currency  forward  contracts  and  interest  rate 
swaps, for the purpose of managing currency risks and interest rate risk arising from our operations and sources of 
financing.

Cash Flow Hedges

The  notional  amount  of  foreign  currency  forward  contracts,  designated  as  cash  flow  hedges,  outstanding  at 
December 31, 2020 and 2019 were $61.5 million and $56.8 million, respectively. The amount recorded within other 
comprehensive income (loss) at December 31, 2020 is expected to impact the consolidated statement of operations 
in 2021.

Fair Value Hedges

In  September  2015,  we  executed  $625.0  million  notional  amount  of  interest  rate  swaps  that  effectively  convert 
$625.0 million of the 6.25% Senior Secured U.S. Dollar Notes from fixed interest rate debt to variable rate debt. The 
terms  of  the  swap  require  periodic  net  settlement  payments  and  expire  in  February  2022.  In  August  2020, 
$200.0  million  notional  amount  of  the  interest  rate  swaps  were  terminated  early.  At  December  31,  2020,  the 
remaining  notional  amount  of  $425.0  million  in  interest  rate  swaps  were  no  longer  designated  as  hedging 

Annual Report and Accounts 2020                                                                                                                             Page | 119

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
relationships  and  the  fair  value  of  the  swaps  is  recognized  in  interest  expense  on  the  consolidated  statement  of 
operations with no corresponding offset to debt.

Net Investment Hedges

In October 2018, we executed $200.0 million notional amount of cross-currency swaps that are a hedge of foreign 
exchange  risk  associated  with  a  net  investment  in  foreign  operations. The  terms  of  the  swap  require  periodic  net 
settlement payments and a final notional exchange will occur on settlement. The swaps expire in August 2021. In 
March  2020,  $100.0  million  notional  amount  in  cross-currency  swaps  were  early  terminated  and  the  remaining 
notional amount at December 31, 2020 was $100.0 million.

Derivatives Not Designated as Hedging Instruments

The notional amount of foreign currency forward contracts, not designated as hedging instruments, outstanding at 
December 31, 2020 and 2019 was $295.4 million and $550.0 million, respectively. 

Refer to Note 20, Shareholders’ Equity - Other Reserves for further information.

10.  Financial Risk Management

Our activities expose us to a variety of market risks including interest rate risk and foreign currency exchange rate 
risk.  Our  overall  risk  management  strategy  focuses  on  the  unpredictability  of  financial  markets  and  seeks  to 
minimize  potential  adverse  effects  on  our  performance  through  ongoing  operational  and  finance  activities.  We 
monitor and manage our exposure to such risks both centrally and at the local level, as appropriate, as part of our 
overall risk management program with the objective of seeking to reduce the potential adverse effects of such risks 
on our results of operations and financial position.

Depending upon the risk assessment, we use selected derivative hedging instruments, including principally interest 
rate  swaps  and  foreign  currency  forward  contracts,  for  the  purposes  of  managing  interest  rate  risk  and  currency 
risks  arising  from  our  operations  and  sources  of  financing.  Our  policy  is  not  to  enter  into  such  contracts  for 
speculative purposes. Our accounting policies and disclosures regarding derivatives are set out in Note 2, Summary 
of Significant Accounting Policies, and Note 9, Derivative Financial Instruments.

The following section provides qualitative and quantitative disclosures on the effects that these risks may have. The 
quantitative  data  reported  below  does  not  have  any  predictive  value  and  does  not  reflect  the  complexity  of  the 
markets or reactions which may result from any changes that are assumed to have taken place.

Interest Rate Risk

Indebtedness

Our  exposure  to  changes  in  market  interest  rates  relates  primarily  to  our  cash  and  financial  liabilities  which  bear 
floating  interest  rates.  Our  policy  is  to  manage  interest  cost  using  a  mix  of  fixed  and  variable  rate  debt.  We  have 
historically used various techniques to mitigate the risks associated with future changes in interest rates, including 
entering into interest rate swap and treasury rate lock agreements. 

At  December  31,  2020  and  2019,  approximately  23%  and  24%  of  our  debt  portfolio  was  exposed  to  interest  rate 
fluctuations, respectively. Our exposure to floating rates of interest primarily relates to the Euro Term Loan Facility 
due  January  2023  and  Revolving  Credit  Facilities  due  July  2024. At  December  31,  2019,  we  held  $625.0  million 
(notional amount) in interest rate swaps that effectively convert $625.0 million of the 6.250% Senior Secured U.S. 
Dollar Notes due February 2022 from fixed interest rate debt to variable rate debt. At December 31, 2020, we held 
$425.0 million (notional amount) in interest rate swaps that were no longer designated as hedging relationships and 
the fair value of the swaps is recognized in interest expense with no corresponding offset to debt.

A hypothetical 10 basis points increase in interest rates for 2020 and 2019, with all other variables held constant, 
would have resulted in lower income from continuing operations before provision for income taxes of approximately 
$1.9 million and $2.0 million, respectively.

Annual Report and Accounts 2020                                                                                                                             Page | 120

 
 
 
 
 
 
 
Costs to Fund Jackpot Liabilities

Fluctuations in prime, treasury, and agency rates due to changes in market and other economic conditions directly 
impact our cost to fund jackpots and corresponding gaming operating income. If interest rates decline, jackpot cost 
increases  and  operating  income  decreases.  We  estimate  a  hypothetical  decline  of  one  percentage  point  in 
applicable  interest  rates  would  have  reduced  operating  income  by  approximately  $7.3  million  and  $5.6  million  in 
2020 and 2019, respectively. We do not manage this exposure with derivative financial instruments.

Foreign Currency Exchange Rate Risk

We  operate  on  an  international  basis  across  a  number  of  geographical  locations.  We  are  exposed  to  (i) 
transactional  foreign  exchange  risk  when  an  entity  enters  into  transactions  in  a  currency  other  than  its  functional 
currency, and (ii) translation foreign exchange risk which arises when we translate the financial statements of our 
foreign entities into U.S. dollars for the preparation of the consolidated financial statements.

Transactional Risk

Our  subsidiaries  generally  execute  their  operating  activities  in  their  respective  functional  currencies.  In 
circumstances  where  we  enter  into  transactions  in  a  currency  other  than  the  functional  currency  of  the  relevant 
entity,  we  seek  to  minimize  our  exposure  by  (i)  sharing  risk  with  our  customers  (for  example,  in  limited 
circumstances,  but  whenever  possible,  we  negotiate  clauses  into  our  contracts  that  allows  for  price  adjustments 
should  a  material  change  in  foreign  exchange  rates  occur),  (ii)  creating  a  natural  hedge  by  netting  receipts  and 
payments,  (iii)  utilizing  foreign  currency  borrowings,  and  (iv)  where  applicable,  by  entering  into  foreign  currency 
forward and option contracts.

The principal foreign currency to which we are exposed is the euro. A hypothetical 10% decrease in the U.S. dollar 
to euro exchange rate, with all other variables held constant, would have resulted in lower income from continuing 
operations before provision for income taxes of approximately $363.3 million and $331.2 million for 2020 and 2019, 
respectively.

From time to time, we enter into foreign currency forward and option contracts to reduce the exposure associated 
with certain firm commitments, variable service revenues, and certain assets and liabilities denominated in foreign 
currencies. These contracts generally have average maturities of 12 months or less, and are regularly renewed to 
provide continuing coverage throughout the year. It is our policy to negotiate the terms of the hedge derivatives to 
match the terms of the hedged item to maximize hedge effectiveness.

At  December  31,  2020,  we  had  forward  contracts  for  the  sale  of  approximately  $169.6  million  of  foreign  currency 
(primarily  South  African  rand,  Canadian  dollars,  Australian  dollars,  and  British  pounds)  and  the  purchase  of 
approximately $187.3 million of foreign currency (primarily euro and Polish zlotys).

At  December  31,  2019,  we  had  forward  contracts  for  the  sale  of  approximately  $187.6  million  of  foreign  currency 
(primarily  Colombian  peso,  Canadian  dollars,  South  African  rand,  and  Australian  dollars)  and  the  purchase  of 
approximately $419.2 million of foreign currency (primarily euro and Canadian dollars).

Translation Risk

Certain of our subsidiaries are located in countries that are outside of the United States, in particular the Eurozone. 
As our reporting currency is the U.S. dollar, the income statements of those entities are converted into U.S. dollars 
using  the  average  exchange  rate  for  the  period,  and  while  revenues  and  costs  are  unchanged  in  local  currency, 
changes in exchange rates may lead to effects on the converted balances of revenues, costs and the result in U.S. 
dollars.  The  monetary  assets  and  liabilities  of  consolidated  entities  that  have  a  reporting  currency  other  than  the 
U.S. dollar are translated into U.S. dollars at the period-end foreign exchange rate. The effects of these changes in 
foreign  exchange  rates  are  recognized  directly  in  the  consolidated  statement  of  shareholders'  equity  within  other 
reserves.

Our foreign currency exposure primarily arises from changes between the U.S. dollar and the euro. A hypothetical 
10% decrease in the U.S. dollar to euro exchange rate, with all other variables held constant, would have reduced 
equity by $118.3 million and $120.4 million for 2020 and 2019, respectively. 

Annual Report and Accounts 2020                                                                                                                             Page | 121

 
 
 
 
 
 
 
Capital Management

The primary goal of our capital management strategy is to ensure strong credit ratings and healthy financial ratios in 
order  to  support  our  business  while  maximizing  corporate  value  and  reducing  our  financial  risks.  We  consider  all 
equity and debt to be managed capital of the Company.

We manage our capital structure and make adjustments based on long-term strategy decisions in light of changes 
in economic conditions. Additionally, we seek to preserve an optimal weighted average cost of capital and maintain 
sufficient financial flexibility to pursue growth opportunities.

Our capital structure is as follows:

($ thousands, except ratios)
Total Debt (Note 17)

Less: Cash and cash equivalents

Less: Debt issuance costs - Revolving Credit Facilities due July 2024 (Note 7)

Total Net Debt

Total Equity

Net Debt to Equity Ratio

December 31,

2020

2019

8,262,420 

8,065,517 

907,015 

14,322 

654,628 

20,464 

7,341,083 

7,390,425 

1,224,832 

2,174,688 

6.0x

3.4x

Annual Report and Accounts 2020                                                                                                                             Page | 122

 
 
 
 
 
 
 
 
 
 
 
 
11.  Systems, Equipment and Other Assets Related to Contracts, net and Property, Plant and Equipment, net

Systems & Equipment, net consists of the following: 

($ thousands)

Net book value

Land

Buildings 

Terminals and 
Systems

Furniture and 
Equipment

Construction 
in Progress

Total

Balance at December 31, 2018

297 

Additions

Depreciation 

Impairment 

Disposals

Foreign currency translation

Transfers

Other

Balance at December 31, 2019

Additions

Depreciation 

Disposals

Foreign currency translation

Transfers

Other

Balance at December 31, 2020

Balance at December 31, 2019

Cost

Accumulated depreciation

Net book value

Balance at December 31, 2020

Cost

Accumulated depreciation

Net book value

— 

— 

— 

— 

— 

— 

— 

297 

— 

— 

(297) 

— 

— 

— 

— 

297 

— 

297 

— 

— 

— 

6,383 

1,138 

— 

— 

— 

1,941 

(9,462) 

— 

— 

291 

(560) 

— 

361 

778 

— 

870 

748 

(748) 

— 

1,188,092 

28,938 

(342,028) 

(432) 

(66,844) 

26,723 

278,219 

(407) 

1,112,261 

29,115 

(311,965) 

(5,422) 

24,397 

101,246 

— 

949,632 

44,739 

2,402 

(11,765) 

— 

(678) 

5,745 

5,110 

(1,859) 

43,694 

2,130 

(12,620) 

(225) 

511 

7,337 

210 

41,037 

67,266 

155,587 

— 

— 

(137) 

6,208 

(179,384) 

(200) 

49,340 

141,774 

— 

(593) 

4,359 

(118,298) 

— 

1,306,777 

188,065 

(353,793) 

(432) 

(67,659) 

40,617 

94,483 

(2,466) 

1,205,592 

173,310 

(325,145) 

(6,537) 

29,628 

(8,937) 

210 

76,582 

1,068,121 

2,610,417 

(1,498,156) 

1,112,261 

138,591 

(94,897) 

43,694 

49,340 

2,799,393 

— 

(1,593,801) 

49,340 

1,205,592 

2,257 

2,614,869 

(1,387) 

(1,665,237) 

870 

949,632 

150,419 

(109,382) 

41,037 

76,582 

2,844,127 

— 

(1,776,006) 

76,582 

1,068,121 

Gain on Sale of Assets to Distributor

During 2019, we entered into a long-term strategic agreement with a distributor in Oklahoma that included the sale 
of  used,  non-premium  equipment,  which  was  previously  included  within  Systems  &  Equipment,  net  within  the 
consolidated  balance  sheet.  This  sale  resulted  in  a  gain  of  $27.7  million  which  is  classified  in  other  operating 
income on the consolidated statement of operations for the year ended December 31, 2019. 

Annual Report and Accounts 2020                                                                                                                             Page | 123

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PPE, net consists of the following: 

($ thousands)

Net book value

Land

Buildings 

Furniture and 
Equipment

Construction in 
Progress

Total

Balance at December 31, 2018

2,462 

21,765 

Additions

Depreciation 

Impairment 

Disposals

Foreign currency translation

Transfers

Other

Balance at December 31, 2019

Additions

Depreciation 

Impairment

Disposals

Foreign currency translation

Transfers

Other
Balance at December 31, 2020

Balance at December 31, 2019

Cost

Accumulated depreciation

Net book value

Balance at December 31, 2020

Cost

Accumulated depreciation

Net book value

12.  Leases

Lessee

— 

— 

— 

(143) 

(2) 

— 

— 

2,317 

— 

— 

— 

(1,438) 

85 

— 

— 
964 

2,317 

— 

2,317 

964 

— 

964 

14 

— 

— 

(7,967) 

(800) 

7,856 

225 

21,093 

1,642 

(1,455) 

(896) 

(3,979) 

716 

— 

— 
17,121 

70,473 

(49,380) 

21,093 

68,847 

(51,726) 

17,121 

117,535 

4,275 

(32,448) 

— 

(2,722) 

2,207 

19,338 

(372) 

107,813 

3,582 

(28,481) 

— 

(417) 

907 

15,676 

18 
99,098 

244,109 

(136,296) 

107,813 

262,501 

(163,403) 

99,098 

12,777 

32,685 

— 

(562) 

— 

(1) 

(29,275) 

— 

15,624 

19,238 

— 

— 

— 

(226) 

(19,651) 

— 
14,985 

15,624 

— 

15,624 

14,985 

— 

14,985 

154,539 

36,974 

(32,448) 

(562) 

(10,832) 

1,404 

(2,081) 

(147) 

146,847 

24,462 

(29,936) 

(896) 

(5,834) 

1,482 

(3,975) 

18 
132,168 

332,523 

(185,676) 

146,847 

347,297 

(215,129) 

132,168 

We have leases for real estate (warehouses, office space, data centers), vehicles, communication equipment, and 
other  equipment.  Many  of  our  real  estate  leases  include  one  or  more  options  to  renew,  while  some  include 
termination  options.  Certain  vehicle  and  equipment  leases  include  residual  value  guarantees  and  options  to 
purchase the leased asset. Many of our real estate leases include variable payments for maintenance, real estate 
taxes, and insurance that are determined based on the actual costs incurred by the landlord.

The classification of our leases in the consolidated balance sheet is as follows:

($ thousands)
Assets:

ROU asset, net (1)

Total lease assets

Liabilities:

Lease liability, current

Lease liability, non-current

Balance Sheet Classification

Right-of-use assets

December 31,

2020

2019

304,189 

304,189 

324,358 

324,358 

Other current liabilities

Lease liabilities

58,516 

289,572 

55,451 

304,247 

Total lease liabilities

359,698 
(1) ROU assets are recorded net of accumulated amortization of $38.2 million and $65.9 million at December 31, 2020 and December 31, 2019, 
respectively

348,088 

Annual Report and Accounts 2020                                                                                                                             Page | 124

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ROU asset, net, by class of underlying assets is as follows:

($ thousands)
Real estate

Vehicles

Other equipment

Total ROU asset, net

Components of expense related to leases are as follows: 

($ thousands)
Real estate

Vehicles

Other equipment

Total depreciation expense

Interest expense
Variable lease costs (1)

(1) Variable lease costs include immaterial amounts related to short-term leases and sublease income

Maturities of lease liabilities at December 31, 2020 are as follows ($ thousands):

Year
2021

2022

2023

2024

2025

Thereafter

Total lease payments

Less: Imputed interest

Present value of lease liabilities

December 31, 
2020

December 31, 
2019

272,356 

17,610 

14,223 

304,189 

285,102 

21,966 

17,290 

324,358 

For the year ended December 31,

2020

2019

51,461 

10,831 

5,720 

68,012 

23,007 

20,879 

52,338 

10,603 

6,313 

69,254 

24,313 

23,582 

Total (1)

79,767 

66,686 

58,136 

46,103 

39,845 

173,347 

463,884 

(115,796) 

348,088 

(1) The maturities above exclude leases that have not yet commenced and such leases are not material in the aggregate

Cash flow information and non-cash activity related to leases is as follows:

($ thousands)
Cash paid for amounts included in the measurement of lease liabilities:
     Operating cash flows
     Finance cash flows

For the year ended December 31

2020

2019

23,007 
60,650 

24,313 
58,367 

Non-cash activity:
ROU assets obtained in exchange for lease obligations (net of early 
terminations)

41,711 

21,845 

Annual Report and Accounts 2020                                                                                                                             Page | 125

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lessor

We have various arrangements for lottery and commercial gaming equipment under which we are the lessor. These 
leases generally meet the criteria for operating lease classification. Lease income for operating leases is included 
within service revenue, while lease income for sales type leases is included predominately within product sales, in 
the consolidated statement of operations. Total lease income was approximately 9% of total revenue for each of the 
years ended December 31, 2020 and 2019.

13.  Restructuring 

During  2020,  we  initiated  three  restructuring  plans  as  described  below  and  during  2019,  we  expanded  existing 
restructuring plans initiated in the prior year. As of December 31, 2019 these plans were substantially completed. 
Restructuring  expense  incurred  under  these  plans  was  previously  included  in  corporate  support  expenses,  which 
were  not  allocated  to  the  business  segments.  In  conjunction  with  the  Company’s  segment  reorganization  as 
disclosed  in  Note  22  –  Segment  Information,  restructuring  expenses  are  now  included  in  the  business  segments 
carrying out the restructuring activity.

2020 Segment Reorganization

During the first quarter of 2020, we initiated a restructuring plan associated with our global initiative to simplify our 
organizational structure and increase efficiency and effectiveness. We expect to incur approximately $17 million in 
severance and related employee costs under this plan, which is expected to be substantially completed by the end 
of the first quarter of 2021. We incurred $16.3 million in severance and related employee costs for the year ended 
December 31, 2020, which impacted our two segments and corporate support function.

Rollforward of Restructuring Liability

The following table presents the activity in the restructuring liability under this plan for the year ended December 31, 
2020:

($ thousands)
Balance at beginning of period
Restructuring expense, net
Cash payments
Other adjustments, net
Balance at end of period

2020 Global Supply Chain Optimization

Severance 
and Related 
Employee 
Costs

— 
16,310 
(9,132) 
544 
7,722 

During  the  first  quarter  of  2020,  we  initiated  a  restructuring  plan  to  optimize  our  global  supply  chain  and  footprint 
resulting  in  a  significant  reduction  to  our  primary  manufacturing  operations.  We  will  utilize  contract  manufacturers 
that  are  worldwide  experts  in  manufacturing  and  excel  at  sourcing  and  assembly  activities.  We  intend  to  utilize 
these third-party contract manufacturers to reduce costs and achieve efficiencies in fulfilling future demand for our 
products.

Annual Report and Accounts 2020                                                                                                                             Page | 126

 
 
 
 
 
We expect to incur up to $9 million in total costs under this plan, comprised of approximately $5 million in severance 
and  related  employee  costs  and  approximately  $4  million  in  other  costs. The  plan  is  expected  to  be  substantially 
completed by the end of the first quarter of 2021. The following table summarizes restructuring expense for the year 
ended December 31, 2020 under this plan by type of cost, primarily in the Global Gaming segment:

($ thousands)
Severance and related employee costs
5,123 
Other (1)
3,576 
Total
8,699 
(1) This expense includes approximately $460 thousand of asset impairments. The offset for these charges is Property, plant and equipment, net 
in the  consolidated balance sheet at December 31, 2020

For the year 
ended 
December 31, 
2020

Rollforward of Restructuring Liability

The following table presents the activity in the restructuring liability under this plan for the year ended December 31, 
2020:

($ thousands)
Balance at beginning of period
Restructuring expense, net
Cash payments
Balance at end of period

Severance 
and Related 
Employee 
Costs

Other Costs

Total

— 
5,123 
(3,630)   
1,493 

— 
3,116 
(1,916)   
1,200 

— 
8,239 
(5,546) 
2,693 

2020 Technology Organization Consolidation

During the second quarter of 2020, we initiated a restructuring plan to realign and consolidate operations, reduce 
costs,  and  improve  operational  efficiencies  within  our  Technology  group.  We  expect  to  incur  approximately 
$18 million primarily in severance and related employee costs under this plan, which is expected to be substantially 
completed by the end of the fourth quarter of 2021. We incurred $17.5 million in severance and related employee 
costs for the year ended December 31, 2020, primarily in the Global Gaming segment.

Rollforward of Restructuring Liability

The following table presents the activity in the restructuring liability under this plan for the year ended December 31, 
2020:

($ thousands)
Balance at beginning of period
Restructuring expense, net
Cash payments
Balance at end of period

Severance 
and Related 
Employee 
Costs

— 
17,499 
(3,506) 
13,993 

Annual Report and Accounts 2020                                                                                                                             Page | 127

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Restructuring Expense 

The following table summarizes consolidated restructuring expense by segment and type of cost:

($ thousands)
Global Lottery
Global Gaming
Corporate and Other
Total

($ thousands)
Global Lottery
Global Gaming
Corporate and Other
Total

14.  Goodwill

For the year ended December 31, 2020

Severance 
and Related 
Employee 
Costs

Asset 
Impairment 
Costs

5,399 
29,936 
6,068 
41,403 

— 
460 
— 
460 

Other

Total

— 
3,216 

(34)   

3,182 

5,399 
33,612 
6,034 
45,045 

For the year ended December 31, 2019

Severance 
and Related 
Employee 
Costs

Asset 
Impairment 
Costs

2,164 
3,173 
1,737 
7,074 

— 
15,500 
— 
15,500 

Other

Total

6 
(311)   
2,586 
2,281 

2,170 
18,362 
4,323 
24,855 

As  discussed  in  Note  22  –  Segment  Information,  on  July  1,  2020,  we  adopted  a  new  organizational  structure 
focused on two business segments: Global Lottery and Global Gaming. This resulted in a change in our operating 
segments  and  cash-generating  units.  Prior  to  this  change,  we  had  four  cash-generating  units:  North  America 
Gaming and Interactive, North America Lottery, International, and Italy.

As  a  result  of  the  change  in  cash-generating  units,  at  July  1,  2020,  we  allocated  goodwill  to  our  new  cash-
generating units using a relative fair value approach. The goodwill allocated to the new Global Lottery and Global 
Gaming cash-generating units was $3,071.6 million and $2,168.7 million, respectively, and the estimated fair values 
were determined to exceed the carrying values, which indicated no impairment existed. In addition, we completed 
an assessment for any potential goodwill impairment for all the former cash-generating units immediately prior to the 
reallocation and determined that no impairment existed. 

Annual Report and Accounts 2020                                                                                                                             Page | 128

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(511,370) 

5,119,816 

— 

— 

— 

(57,000) 

(13,201) 

(19,588) 

(511,370) 

5,030,027 

— 

— 

— 

— 

(296,000) 

(5,071) 

— 

97,993 

Changes in the carrying amount of goodwill consist of the following: 

Cash-Generating Units Prior to 
July 1, 2020

Cash-Generating Units After 
July 1, 2020

North America 
Gaming and 
Interactive

North America 
Lottery

International

Italy

Global Lottery

Global Gaming

Discontinued 
Operations

Total

($ thousands)

Balance at December 
31, 2018

Impairment

Disposal

Foreign currency 
translation

Balance at December 
31, 2019

Impairment

Foreign currency 
translation

1,394,867 

1,221,589 

1,356,848 

1,657,882 

— 

— 

— 

— 

— 

— 

(57,000) 

(13,201) 

— 

— 

(2,677) 

(16,911) 

1,394,867 

1,221,589 

1,283,970 

1,640,971 

(103,000) 

— 

— 

— 

(193,000) 

— 

(2,136) 

(2,935) 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

Segment realignment

(1,291,867) 

(1,221,589) 

(1,088,834) 

(1,638,036) 

3,071,589 

2,168,737 

Foreign currency 
translation

Discontinued 
operations

Balance at December 
31, 2020

Balance at December 
31, 2019

Cost

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

2,153,867 

1,225,682 

1,641,187 

1,642,656 

Accumulated impairment

(759,000) 

(4,093) 

(357,217) 

(1,685) 

1,394,867 

1,221,589 

1,283,970 

1,640,971 

68,075 

29,918 

— 

(511,370) 

511,370 

— 

3,139,664 

1,687,285 

— 

4,826,949 

— 

— 

— 

— 

— 

— 

(511,370) 

6,152,022 

— 

(1,121,995) 

(511,370) 

5,030,027 

Balance at December 
31, 2020

Cost

Goodwill Impairment

— 

— 

— 

— 

— 

— 

— 

— 

3,139,664 

3,139,664 

1,687,285 

1,687,285 

— 

— 

4,826,949 

4,826,949 

The process of evaluating potential impairments related to goodwill requires the application of significant judgment. 
Goodwill is tested for impairment annually, in the fourth quarter, or whenever events or changes in circumstances 
indicate the carrying amount may not be recoverable. If an event occurs that would cause revisions to the estimates 
and assumptions used in analyzing the fair value of goodwill, the revision could result in a non-cash impairment loss 
that could have a material impact on financial results.

The goodwill impairment test compares the recoverable value of our two cash-generating units (which are the same 
as our reportable segments) with its carrying amount and an impairment loss is recognized for the amount by which 
the carrying amount exceeds the cash-generating unit's recoverable value.

(♦) In performing the goodwill impairment test, we estimate the recoverable value of the cash-generating units using 
an  income  approach  based  on  projected  discounted  cash  flows.  The  procedures  we  follow  includes,  but  are  not 
limited to, the following:

•
•
•
•

•

•

Analysis of the conditions in, and the economic outlook for, the cash-generating units;
Analysis of general market data, including economic, governmental, and environmental factors;
Review of the history, current state, and future operations of the cash-generating units;
Analysis of financial and operating projections based on historical operating results, industry results, and 
expectations;
Analysis of financial, transactional, and trading data for companies engaged in similar lines of business to 
develop appropriate valuation multiples and operating comparisons; and
Calculation of our market capitalization, total invested capital, the implied market participant acquisition 
premium, and supporting qualitative and quantitative analysis.

Annual Report and Accounts 2020                                                                                                                             Page | 129

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(♦)  Under  the  income  approach,  the  recoverable  value  of  the  cash-generating  unit  is  determined  based  on  the 
present  value  of  each  unit's  estimated  future  cash  flows,  discounted  at  a  risk-adjusted  rate.  We  use  internal 
forecasts for a five-year period to estimate future cash flows and estimate long-term future growth rates based on 
internal  projections  of  the  long-term  outlook  for  each  cash-generating  unit.  We  use  discount  rates  that  are 
commensurate  with  the  risks  and  uncertainty  inherent  in  each  cash-generating  unit  and  in  internally  developed 
forecasts.  Discount  rates  used  in  the  cash-generating  unit  valuations  in  2020  were  9.60%  for  Global  Lottery  and 
11.00%  for  Global  Gaming. An  increase  of  approximately  70  basis  points  in  the  Global  Gaming  cash-generating 
unit’s discount rate would lead to an impairment. Discount rates used in the cash-generating unit valuations in 2019 
were 9.10% North America Gaming and Interactive, 7.40% for North America Lottery, 10.60% for International, and 
10.55% for Italy.

Estimating  the  recoverable  value  of  cash-generating  units  requires  management  to  use  its  judgment  in  making 
estimates  and  making  forecasts  that  are  based  on  a  number  of  factors  including  forecasted  revenue,  forecasted 
operating profits, terminal growth rates, and weighted-average costs of capital. Actual results may differ from those 
assumed in forecasts. 

During the first quarter of 2020, we determined there was an interim goodwill impairment triggering event caused by 
COVID-19. As  a  result  of  the  identified  triggering  event,  we  estimated  the  fair  value  of  each  of  our  former  cash-
generating units using an income approach based on projected discounted cash flows. Based principally on lower 
forecasted  revenue  and  operating  profits  caused  by  lower  demand  for  our  commercial  gaming  products,  we 
recorded a $296.0 million non-cash impairment loss with no income tax benefit, of which $193.0 million and $103.0 
million was recorded within our former International and North America Gaming cash-generating units, respectively, 
to reduce the carrying amount of the cash-generating units to fair value. 

During the fourth quarter of 2019, we recorded $57.0 million in non-cash impairment loss with no income tax benefit 
and reduced the carrying amount of our former International cash-generating unit to fair value. We determined there 
was  an  impairment  in  the  former  International  cash-generating  unit’s  goodwill  due  to  lower  forecasted  cash  flows 
along with a higher weighted-average cost of capital.

Annual Report and Accounts 2020                                                                                                                             Page | 130

15.  Intangible Assets, net

($ thousands)
Balance at December 31, 2018

Acquisitions
Additions
Amortization
Foreign currency translation
Write-off and other

Balance at December 31, 2019

Additions
Amortization
Foreign currency translation
Write-off and other

Balance at December 31, 2020

December 31, 2019
Cost
Accumulated amortization
Accumulated impairment loss

Weighted average life (in years)

December 31, 2020
Cost
Accumulated amortization
Accumulated impairment loss

Weighted average life (in years)

Customer 
relationships

Trademarks 
(indefinite-
lived)

1,316,340 
— 
305 

(127,571)   

20 
— 
1,189,094 
— 

(123,237)   
1,203 
(1,873)   

1,065,187 

246,913 
— 
— 
— 
— 
(1,913)   

245,000 
— 
— 
— 
— 
245,000 

Trademarks 
(definite-lived)
123,783 
— 
— 

(14,695)   

— 
— 
109,088 
— 

(14,678)   

— 
— 
94,410 

Net Book Value

Computer 
software and 
game library

Licenses

Developed 
technologies

Other

180,778 
— 
23,634 
(45,570)   
(561)   
— 
158,281 
17,677 
(45,136)   
3,661 

(204)   

134,279 

17,183 
— 
2,995 
(4,883)   
(577)   
(2,144)   
12,574 
6,751 
(5,363)   
960 
(4,324)   
10,598 

40,905 
— 
— 

(23,954)   

— 
(625)   

16,326 
5,543 
(9,323)   
— 
— 
12,546 

8,150 
7,725 
433 
(2,644)   
(73)   
— 
13,591 
373 
(4,168)   
640 
(10)   

10,426 

Total
1,934,052 
7,725 
27,367 
(219,317) 
(1,191) 
(4,682) 
1,743,954 
30,344 
(201,905) 
6,464 
(6,411) 
1,572,446 

2,329,916 
(1,092,280)   
(48,542)   

1,189,094 
15.5 

254,689 
— 
(9,689)   

245,000 
— 

224,730 
(76,196)   
(39,446)   
109,088 
14.1 

888,911 
(723,768)   
(6,862)   

158,281 
5.7 

60,763 
(48,189)   

— 
12,574 
3.3 

219,638 
(203,121)   
(191)   

16,326 
5.4 

53,755 
(21,012)   
(19,152)   
13,591 
9.1 

4,032,402 
(2,164,566) 
(123,882) 
1,743,954 

2,330,006 
(1,214,103)   
(50,716)   

1,065,187 
15.5 

254,689 
— 
(9,689)   

245,000 
— 

227,316 
(91,808)   
(41,098)   
94,410 
14.1 

925,026 
(783,671)   
(7,076)   

134,279 
5.6 

69,148 
(58,550)   

— 
10,598 
3.5 

225,317 
(212,562)   
(209)   

12,546 
5.6 

58,208 
(26,957)   
(20,825)   
10,426 
8.9 

4,089,710 
(2,387,651) 
(129,613) 
1,572,446 

Annual Report and Accounts 2020                                                                                                                             Page | 131

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Trademarks  with  indefinite  lives  have  been  allocated  to  the  Corporate  and  Other  support  function  for  impairment 
testing at December 31, 2020 and 2019.

Intangible  asset  amortization  expense  of  $201.9  million  and  $219.3  million,  which  includes  computer  software 
amortization expense of $25.7 million and $29.4 million) was recorded in 2020 and 2019, respectively.

Amortization expense on intangible assets for the next five years is expected to be as follows ($ thousands):

Year
2021
2022
2023
2024
2025
Total

16.  Other Liabilities

Other Current Liabilities

($ thousands)
Accrued interest payable
Current financial liabilities
Redeemable non-controlling interest
Accrued expenses
Contract liabilities
Taxes other than income taxes
Employee compensation
Income taxes payable
Jackpot liabilities
Finance lease liabilities
Other

Other Non-Current Liabilities

($ thousands)
Redeemable non-controlling interest
Jackpot liabilities
Contract liabilities
Income taxes payable
Royalties payable
Other

Amount

188,614 
179,341 
156,126 
140,756 
119,384 
784,221 

Notes

4

19

12

Notes

19

4

December 31,

2020
138,184 
128,330 
124,790 
118,037 
108,707 
96,346 
89,832 
73,741 
71,290 
58,516 
15,390 
1,023,163 

2019
141,485 
62,806 
110,999 
99,700 
66,749 
67,309 
155,962 
64,721 
74,670 
55,451 
20,358 
920,210 

December 31,

2020
292,237 
147,654 
62,175 
15,594 
14,091 

41,968 

573,719 

2019
286,634 
160,101 
65,855 
26,493 
18,918 

40,735 

598,736 

Annual Report and Accounts 2020                                                                                                                             Page | 132

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Redeemable Non-controlling Interest

In 2016, the Parent, through its subsidiary Lottomatica S.p.A. ("Lottomatica"), entered into a consortium (Lottoitalia 
S.r.l.  or  "Lottoitalia")  to  bid  on  the  Italian  Gioco  del  Lotto  service  license  (the  "Lotto  License").  Lottoitalia  was 
awarded management of the Lotto License for a nine-year term, and under the terms of the consortium agreement, 
Lottomatica  is  the  principal  operating  partner  fulfilling  the  requirements  of  the  Lotto  License.  We  consolidate 
Lottoitalia  due  to  the  Company's  risks  and  rewards  of  the  investment  and  Lottoitalia's  need  for  funding  to  finance 
planned operations. 

We classify the non-controlling interest in Lottoitalia as a financial liability recorded at amortized cost. Changes in 
the financial liability are recorded within other expense on the consolidated statement of operations.

In connection with the formation of Lottoitalia in 2016, Lottomatica entered into an agreement with Italian Gaming 
Holding a.s. ("IGH"), one of the consortium members, which contains a deadlock put/call option in which IGH has 
the right, at its discretion, to sell its interest in Lottoitalia to Lottomatica and Lottomatica has a reciprocal call right, in 
the  event  of  certain  specified  events  as  defined  in  the  agreement.  The  put/call  options  expire  60  days  following 
written notice by either party following the applicable event. The strike price of the options is determined based on a 
specified  formula  as  defined  in  the  agreement. The  agreement  also  allows  for  the  extension  of  Lottoitalia  past  its 
fixed term of  December 31, 2026 if agreed to by both, Lottomatica and IGH. 

17.  Debt

The Company’s long-term debt obligations consist of the following: 

($ thousands)
6.250% Senior Secured U.S. Dollar Notes due February 2022
4.750% Senior Secured Euro Notes due February 2023
5.350% Senior Secured U.S. Dollar Notes due October 2023
3.500% Senior Secured Euro Notes due July 2024
6.500% Senior Secured U.S. Dollar Notes due February 2025
3.500% Senior Secured Euro Notes due June 2026
6.250% Senior Secured U.S. Dollar Notes due January 2027
2.375% Senior Secured Euro Notes due April 2028
5.250% Senior Secured U.S. Dollar Notes due January 2029
Senior Secured Notes

Euro Term Loan Facility due January 2023
Euro Revolving Credit Facility B due July 2024 (1)
U.S. Dollar Revolving Credit Facility A due July 2024 (1)
Long-term debt, less current portion

Euro Term Loan Facility due January 2023

Current portion of long-term debt

Short-term borrowings

Total debt

Principal
 1,000,001 
 1,043,035 
60,567 
  613,550 
 1,100,000 
  920,325 
  750,000 
  613,550 
  750,000 
 6,851,028 

 1,055,306 
— 

— 
 7,906,334 

  392,672 

  392,672 

480 

December 31, 2020

Debt 
issuance
cost, net

Premium

Swap and 
other

(3,039)   
(4,983)   
— 
(3,808)   
(8,359)   
(6,995)   
(5,845)   
(5,150)   
(6,875)   
(45,054)   

(7,439)   
— 

— 

(52,493)   

— 

— 

— 

— 
— 
224 
— 
— 
— 
— 
— 
— 
224 

— 
— 

— 
224 

— 

— 

— 

Total
 1,003,822 
 1,038,052 
60,791 
  609,742 
 1,091,641 
  913,330 
  744,155 
  608,400 
  743,125 
 6,813,058 

6,860 
— 
— 
— 
— 
— 
— 
— 
— 
6,860 

8,343 
— 

 1,056,210 
— 

— 
15,203 

— 
 7,869,268 

— 

— 

— 

  392,672 

  392,672 

480 

 8,299,486 

(52,493)   

224 

15,203 

 8,262,420 

(1) As of December 31, 2020, $14.3 million of debt issuance costs, net and other are presented in other non-current assets for debt instruments 
with no outstanding borrowings

Annual Report and Accounts 2020                                                                                                                             Page | 133

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2019

Debt 
issuance
cost, net

Premium

Swap and 
other

Total

($ thousands)
6.250% Senior Secured U.S. Dollar Notes due February 2022
4.750% Senior Secured Euro Notes due February 2023
5.350% Senior Secured U.S. Dollar Notes due October 2023
3.500% Senior Secured Euro Notes due July 2024
6.500% Senior Secured U.S. Dollar Notes due February 2025
3.500% Senior Secured Euro Notes due June 2026
6.250% Senior Secured U.S. Dollar Notes due January 2027
2.375% Senior Secured Euro Notes due April 2028
Senior Secured Notes

Euro Term Loan Facility due January 2023
Euro Revolving Credit Facility B due July 2024 (1)
U.S. Dollar Revolving Credit Facility A due July 2024 (1)
Long-term debt, less current portion

4.750% Senior Secured Euro Notes due March 2020
5.500% Senior Secured U.S. Dollar Notes due June 2020
Current portion of long-term debt

Principal
 1,500,000 
  954,890 
60,567 
  561,700 
 1,100,000 
  842,550 
  750,000 
  561,700 
 6,331,407 

 1,325,612 
— 

— 
 7,657,019 

  435,767 
27,311 

  463,078 

(8,199)   
(6,508)   
— 
(4,369)   
(10,041)   
(7,445)   
(6,613)   
(5,297)   
(48,472)   

(8,223)   
— 

— 

(56,695)   

(978)   
— 

(978)   

Short-term borrowings

3,193 

— 

— 
— 
318 
— 
— 
— 
— 
— 
318 

— 
— 

— 
318 

— 
74 

74 

— 

(473)   1,491,328 
  948,382 
60,885 
  557,331 
 1,089,959 
  835,105 
  743,387 
  556,403 
(473)   6,282,780 

— 
— 
— 
— 
— 
— 
— 

— 
— 

 1,317,389 
— 

— 

— 
(473)   7,600,169 

— 
(19)   

  434,789 
27,366 

(19)    462,155 

— 

3,193 

Total debt

 8,123,290 

(57,673)   

392 

(492)   8,065,517 

  (1) As of December 31, 2019, $20.5 million of debt issuance costs, net are presented in other non-current assets for debt instruments with no 
outstanding borrowings

The principal amount of long-term debt maturing over the next five years and thereafter as of December 31, 2020 is 
as follows ($ thousands): 

Year
2021
2022
2023
2024
2025
2026 and thereafter
Total principal payments

U.S. Dollar 
Denominated

Euro 
Denominated

— 
1,000,001 
60,567 
— 
1,100,000 
1,500,000 
3,660,568 

392,672 
392,672 
1,705,669 
613,550 
— 
1,533,875 
4,638,438 

Total

392,672 
1,392,673 
1,766,236 
613,550 
1,100,000 
3,033,875 
8,299,006 

Annual Report and Accounts 2020                                                                                                                             Page | 134

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Senior Secured Notes

The key terms of our senior secured notes (the “Notes”), which are rated Ba3 and BB by Moody’s Investor Service 
(“Moody’s”) and Standard & Poor’s Ratings Services (“S&P”), respectively, are as follows:

Description
6.250% Senior Secured U.S. 
Dollar Notes due February 2022

4.750% Senior Secured Euro 
Notes due February 2023

5.350% Senior Secured U.S. 
Dollar Notes due October 2023

3.500% Senior Secured Euro 
Notes due July 2024

6.500% Senior Secured U.S. 
Dollar Notes due February 2025

3.500% Senior Secured Euro 
Notes due June 2026

6.250% Senior Secured U.S. 
Dollar Notes due January 2027

2.375% Senior Secured Euro 
Notes due April 2028

5.250% Senior Secured U.S. 
Dollar Notes due January 2029

Principal
(thousands)
$1,000,001

Effective 
Interest Rate
6.52%

Issuer
Parent

Guarantors
*

Collateral
†

Redemption
++

€850,000

4.98%

Parent

$60,567

5.47%

IGT

€500,000

3.68%

Parent

$1,100,000

6.71%

Parent

€750,000

3.65%

Parent

$750,000

6.41%

Parent

€500,000

2.50%

Parent

$750,000

5.39%

Parent

*

**

*

*

*

*

*

*

†

††

†

†

†

†

†

†

++

+

++

++

+++

++

+++

+++

Interest 
payments
Semi-annually 
in arrears

Semi-annually 
in arrears

Semi-annually 
in arrears

Semi-annually 
in arrears

Semi-annually 
in arrears

Semi-annually 
in arrears

Semi-annually 
in arrears

Semi-annually 
in arrears

Semi-annually 
in arrears

* 

Certain subsidiaries of the Parent.

** 

The Parent and certain subsidiaries of the Parent.

† 

Ownership  interests  of  the  Parent  in  certain  of  its  direct  subsidiaries  and  certain  intercompany  loans  with 
principal balances in excess of $10 million.

††  Certain intercompany loans with principal balances in excess of $10 million.

+ 

++ 

International Game Technology (“IGT”) may redeem in whole or in part at any time prior to maturity at 100% of 
their principal amount together with accrued and unpaid interest and a make-whole premium. IGT may also 
redeem  in  whole  or  in  part  at  100%  of  their  principal  amount  together  with  accrued  and  unpaid  interest  in 
connection with certain gaming regulatory events. Upon the occurrence of certain events, IGT will be required 
to offer to repurchase all of the notes at a price equal to 101% of their principal amount together with accrued 
and unpaid interest.

The Parent may redeem in whole or in part at any time prior to the date which is six months prior to maturity at 
100% of their principal amount together with accrued and unpaid interest and a make-whole premium. After 
such date, the Parent may redeem in whole or in part at 100% of their principal amount together with accrued 
and unpaid interest. The Parent may also redeem in whole but not in part at 100% of their principal amount 
together  with  accrued  and  unpaid  interest  in  connection  with  certain  tax  events.  Upon  the  occurrence  of 
certain events, the Parent will be required to offer to repurchase all of the notes at a price equal to 101% of 
their principal amount together with accrued and unpaid interest.

+++  The Parent may redeem in whole or in part at any time prior to the first date set forth in the redemption price 
schedule  at  100%  of  their  principal  amount  together  with  accrued  and  unpaid  interest  and  a  make-whole 
premium. After  such  date,  the  Parent  may  redeem  in  whole  or  in  part  at  a  redemption  price  set  forth  in  the 
redemption price schedule in the indenture, together with accrued and unpaid interest. The Parent may also 
redeem in whole but not in part at 100% of their principal amount together with accrued and unpaid interest in 
connection with certain tax events. Upon the occurrence of certain events, the Parent will be required to offer 
to  repurchase  all  of  the  notes  at  a  price  equal  to  101%  of  their  principal  amount  together  with  accrued  and 
unpaid interest.

Annual Report and Accounts 2020                                                                                                                             Page | 135

 
 
The  Notes  contain  customary  covenants  and  events  of  default.  At  December  31,  2020,  the  issuers  were  in 
compliance with the covenants.

3.500% Senior Secured Euro Notes due June 2026 

On  June  20,  2019,  the  Parent  issued  €750  million  of  3.500%  Senior  Secured  Euro  Notes  due  June  2026  (the 
“3.500% Notes due 2026”) at par.

The Parent used the net proceeds from the 3.500% Notes due 2026 to repurchase €437.6 million ($497.5 million) of 
the 4.125% Senior Secured Euro Notes due February 2020 (the “4.125% Notes”) and pay down $339.3 million of 
the  Revolving  Credit  Facilities  due  July  2024,  for  total  consideration,  excluding  interest,  of  $845.3  million.  The 
Company recorded an €8.5 million ($9.6 million) loss on extinguishment of debt in connection with the repurchase, 
which is classified in other (expense) income, net on the consolidated statement of operations for the year ended 
December 31, 2019.

2.375% Senior Secured Euro Notes due April 2028 

On September 16, 2019, the Parent issued €500 million of 2.375% Senior Secured Euro Notes due April 2028 (the 
“2.375% Notes”) at par.

The Parent used the net proceeds from the 2.375% Notes to pay the €320.0 million ($350.2 million) first installment 
on the Euro Term Loan Facility due January 25, 2020 on September 27, 2019 and to pay down $192.3 million of the 
Revolving Credit Facilities due July 2024, for total consideration, excluding interest, of $542.5 million. The Company 
recorded a €2.1 million ($2.3 million) loss on extinguishment of debt in connection with the Term Loan repayment, 
which is classified in other (expense) income, net on the consolidated statement of operations for the year ended 
December 31, 2019.

5.250% Senior Secured U.S. Dollar Notes due January 2029

On June 19, 2020, the Parent issued $750.0 million of 5.250% Senior Secured U.S. Dollar Notes due January 2029 
(the “5.250% Notes”) at par.

The  Parent  used  the  net  proceeds  from  the  5.250%  Notes  to  repurchase  $500.0  million  of  the  6.250%  Senior 
Secured  U.S.  Dollar  Notes  due  February  2022  for  total  consideration,  excluding  interest,  of  $525.0  million.  The 
Company  recorded  a  $23.3  million  loss  on  extinguishment  of  debt  in  connection  with  the  repurchase,  of  which  a 
$28.3  million  loss  is  classified  in  other  expense,  net  and  an  offsetting  gain  of  $5.0  million  is  classified  in  interest 
expense, net in the consolidated statement of operations for the year ended December 31, 2020.

Interest on the 5.250% Notes is payable semi-annually in arrears. 

The 5.250% Notes are guaranteed by certain subsidiaries of the Parent and are secured by ownership interests of 
the Parent in certain of its direct subsidiaries and certain intercompany loans with principal balances in excess of 
$10.0 million.

Prior to January 15, 2024, the Parent may redeem the 5.250% Notes in whole or in part at 100% of their principal 
amount together with accrued and unpaid interest and a make-whole premium. From January 15, 2024 to January 
14,  2025,  the  Parent  may  redeem  the  5.250%  Notes  in  whole  or  in  part  at  102.625%  of  their  principal  amount 
together with accrued and unpaid interest. From January 15, 2025 to January 14, 2026, the Parent may redeem the 
5.250% Notes in whole or in part at 101.313% of their principal amount together with accrued and unpaid interest. 
On  or  after  January  15,  2026,  the  Parent  may  redeem  the  5.250%  Notes  in  whole  or  in  part  at  100%  of  their 
principal  amount  together  with  accrued  and  unpaid  interest.  The  Parent  may  also  redeem  the  5.250%  Notes  in 
whole but not in part at 100% of their principal amount together with accrued and unpaid interest in connection with 
certain tax events. Upon the occurrence of certain events, the Parent will be required to offer to repurchase all of the 
5.250%  Notes  at  a  price  equal  to  101%  of  their  principal  amount  together  with  accrued  and  unpaid  interest.  In 
certain events of default, the 5.250% Notes outstanding may become due and payable immediately. 

Annual Report and Accounts 2020                                                                                                                             Page | 136

4.750% Senior Secured Euro Notes due March 2020

On March 5, 2020, the Parent redeemed the €387.9 million ($432.0 million) 5.500% Senior Secured Euro Notes due 
March 2020 when they matured.

5.500% Senior Secured U.S. Dollar Notes due June 2020

On June 15, 2020, the Parent redeemed the $27.3 million 5.500% Senior Secured U.S. Dollar Notes due June 2020 
when they matured.

Revolving Credit Facilities and Term Loan Facility

On  May  7,  2020,  the  Company  entered  into  an  amendment  to  the  Senior  Facilities Agreement  for  the  Revolving 
Credit  Facilities  due  July  2024  (the  “RCF  Agreement”),  and  on  May  8,  2020,  the  Company  entered  into  an 
amendment  to  the  Senior  Facility  Agreement  for  the  Euro  Term  Loan  Facility  due  January  2023  (the  “TLF 
Agreement”). 

The amendments modified the RCF Agreement and the TLF Agreement by, among other things:

•

•

•

Providing a waiver of the covenants requiring the Company to maintain a minimum ratio of EBITDA to net 
interest costs and a maximum ratio of total net debt to EBITDA from the fiscal quarter ending June 30, 2020 
through  the  fiscal  quarter  ending  June  30,  2021  and  establishing  new  thresholds  for  these  financial 
covenants starting with the fiscal quarter ending September 30, 2021 as described in the amendments;

Providing that for the period commencing on January 30, 2020 and expiring on August 31, 2021 (the “Relief 
Period Expiration Date”), a material adverse effect arising from the COVID-19 pandemic shall not constitute 
a material adverse effect under the agreements and any cessation or suspension of business arising from 
the COVID-19 pandemic shall not constitute an event of default under the agreements;

Providing  that  the  obligation  to  grant  security  over  additional  collateral  be  waived  provided  that  the  public 
debt ratings of the Company are not less than BB- or Ba3;

• Obligating the Company to maintain “Liquidity” (as defined in the amendments) of at least $500 million for 
the period commencing on the date of the amendments and expiring on the Relief Period Expiration Date 
(the “Relief Period”), with such financial covenant being tested quarterly or, if any monthly trading update or 
quarterly compliance certificate evidences that Liquidity is less than $750 million, monthly;

•

•

•

Increasing  the  margin  from  2.75%  to  3.25%  if  the  public  debt  ratings  of  the  Company  are  B+  or  B1  (or 
lower);

Prohibiting  restricted  payments  (including  dividends  and  ordinary  share  repurchases)  during  the  period 
commencing on April 1, 2020 and expiring on June 30, 2021, and permitting restricted payments during the 
period  commencing  on  July  1,  2021  and  expiring  on  the  maturity  date  of  the  respective  agreements 
provided that the ratio of total net debt to EBITDA as adjusted to reflect the restricted payment is less than 
specified thresholds; and

Decreasing  the  maximum  annual  amount  that  the  Company  can  spend  on  acquisitions  during  the  Relief 
Period to $100 million.

In addition, the amendment to the RCF Agreement provided that the margin applicable to all loans under the RCF 
Agreement outstanding as of April 11, 2020 was increased to 2.475%, and the amendment to the TLF Agreement 
provided  that  the  margin  applicable  to  all  loans  under  the  TLF Agreement  outstanding  as  of April  11,  2020  was 
increased to 2.50%. 

In connection with the modification, the Company recognized $10.5 million of debt issuance costs within Other 
expense and upfront interest expense of $15.7 million within Interest expense, net.

Annual Report and Accounts 2020                                                                                                                             Page | 137

Term Loan Facility

The Parent is party to a senior facility agreement (the “Term Loan Facility Agreement”) for a €1.5 billion term loan 
facility maturing in January 2023 (the “Term Loan Facility”), which must be repaid in the following installments, as 
detailed below:

Due Date
January 25, 2020
January 25, 2021
January 25, 2022
January 25, 2023

Amount 
(€ thousands)
320,000 
320,000 
320,000 
540,000 

On September 27, 2019, the Parent repaid the first €320 million installment due January 25, 2020 (resulting in €1.2 
billion principal remaining) from the proceeds of the 2.375% Notes issued on September 16, 2019.

Interest on the Term Loan Facility is payable between one and six months in arrears at rates equal to the applicable 
LIBOR or EURIBOR plus a margin based on our long-term ratings by Moody’s and S&P. At December 31, 2020 and 
2019, the effective interest rate on the Term Loan Facility was 2.50% and 2.05%, respectively.

The Term Loan Facility is guaranteed by certain subsidiaries of the Parent and is secured by ownership interests of 
the Parent in certain of its direct subsidiaries and certain intercompany loans with principal balances in excess of 
$10 million.

Upon the occurrence of certain events, the Parent may be required to prepay the Term Loan Facility in full.

The Term Loan Facility Agreement contains customary covenants (including maintaining a minimum ratio of EBITDA 
to net interest costs and maximum ratio of total net debt to EBITDA) and events of default. At December 31, 2020, 
the Parent was in compliance with the covenants.

Revolving Credit Facilities

The  Parent  and  certain  of  its  subsidiaries  are  party  to  a  senior  facilities  agreement  (the  “RCF Agreement”)  which 
provides for the following multi-currency revolving credit facilities (the “Revolving Credit Facilities”):

Maximum Amount 
Available (thousands)

$1,050,000

€625,000

Facility

Borrowers

Revolving Credit Facility A

Parent, IGT, and IGT Global Solutions Corporation

Revolving Credit Facility B

Parent and Lottomatica Holding S.r.l.

On July 24, 2019, the Company entered into an amendment to the Revolving Credit Facilities due July 2021. The 
amendment extended the final maturity date of the Revolving Credit Facilities from July 26, 2021 to July 31, 2024 
and established the minimum ratio of EBITDA to total net interest costs and the maximum ratio of total net debt to 
EBITDA for the extended term of the revolving credit facilities. In addition, the amendment reduced the aggregate 
revolving facilities commitments of the lenders from $1.20 billion and €725 million to $1.05 billion and €625 million 
and amended the definition of “Permitted Restricted Payment” to eliminate the leverage ratio threshold condition to 
the payment of dividends and other restricted payments. The amendment also allowed IGT-Europe B.V. to be added 
as a borrower under Revolving Credit Facility B and modified certain other non-material provisions.

Interest on the Revolving Credit Facilities is payable between one and six months in arrears at rates equal to the 
applicable  LIBOR  or  EURIBOR  plus  a  margin  based  on  the  Parent’s  long-term  ratings  by  Moody’s  and  S&P. At 
December 31, 2020 and December 31, 2019, there was no balance for the Revolving Credit Facilities. 

Annual Report and Accounts 2020                                                                                                                             Page | 138

 
 
 
 
 
 
 
The  RCF Agreement  provides  that  the  following  fees,  which  are  recorded  in  interest  expense  in  the  consolidated 
statement of operations, are payable quarterly in arrears:

•

•

Commitment  fees  -  payable  on  the  aggregate  undrawn  and  un-cancelled  amount  of  the  Revolving  Credit 
Facilities  depending  on  the  Parent’s  long-term  ratings  by  Moody’s  and  S&P.  The  applicable  rate  was 
0.928% at December 31, 2020.
Utilization fees - payable on the aggregate drawn amount of the Revolving Credit Facilities at a rate ranging 
from 0.15% to 0.60% dependent on the percentage of the Revolving Credit Facilities utilized. There was no 
balance as of December 31, 2020.

The  Revolving  Credit  Facilities  are  guaranteed  by  the  Parent  and  certain  of  its  subsidiaries  and  are  secured  by 
ownership interests of the Parent in certain of its direct subsidiaries and certain intercompany loans with principal 
balances in excess of $10 million.

Upon the occurrence of certain events, the borrowers may be required to repay the Revolving Credit Facilities and 
the lenders may have the right to cancel their commitments.

At December 31, 2020 the available liquidity under the Revolving Credit Facilities was $1.817 billion.

The  RCF  Agreement  contains  customary  covenants  (including  maintaining  a  minimum  ratio  of  EBITDA  to  net 
interest costs and a maximum ratio of total net debt to EBITDA) and events of default. At December 31, 2020, the 
borrowers were in compliance with the covenants.

Other Credit Facilities

The Parent and certain of its subsidiaries may borrow under senior unsecured uncommitted demand credit facilities 
made  available  by  several  financial  institutions.  At  December  31,  2020  and  December  31,  2019,  there  were  no 
borrowings under these facilities.

Letters of Credit

The Parent and certain of its subsidiaries may obtain letters of credit under the Revolving Credit Facilities and under 
senior  unsecured  uncommitted  demand  credit  facilities.  The  letters  of  credit  secure  various  obligations,  including 
obligations arising under customer contracts and real estate leases. The following table summarizes the letters of 
credit outstanding at December 31, 2020 and 2019 and the weighted-average annual cost of such letters of credit:

($ thousands)
December 31, 2020
December 31, 2019

Interest Expense, Net

($ thousands)
Senior Secured Notes

Term Loan Facilities

Revolving Credit Facilities

Other

Interest expense

Interest income

Interest expense, net

Letters of Credit Outstanding
Under the
Revolving 
Credit
Facilities

Not under the
Revolving 
Credit
Facilities

426,740 
402,300 

— 
— 

Weighted-
Average
Annual Cost

 1.06 %
 1.02 %

Total
426,740 
402,300 

For the year ended December 31,

2020

2019

(344,286)   

(351,495) 

(43,834)   

(34,342)   

(21,656)   

(36,138) 

(28,160) 

(29,681) 

(444,118)   

(445,474) 

14,956 

12,417 

(429,162)   

(433,057) 

Annual Report and Accounts 2020                                                                                                                             Page | 139

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
18.  Income Taxes 

The components of (loss) income from continuing operations before provision for income taxes, determined by tax 
jurisdiction, are as follows: 

($ thousands)
United Kingdom
United States
Italy
Other

The provision for income taxes consists of: 

($ thousands)
Current:
United Kingdom
United States
Italy
Other

Deferred:
United Kingdom
United States
Italy
Other

For the year ended December 31,

2020
(375,274)   
(780,535)   
156,639 
53,756 
(945,414)   

2019

34,974 
(306,772) 
249,638 
84,578 
62,418 

For the year ended December 31,

2020

2019

(819)   

10,045 
66,018 
30,866 
106,110 

(4,125)   
(64,233)   
(323)   
(15,696)   
(84,377)   
21,733 

1,803 
40,416 
104,365 
49,330 
195,914 

(151) 
(61,880) 
914 
(3,161) 
(64,278) 
131,636 

Income taxes paid, net of refunds, were $89.0 million and $196.8 million in 2020 and 2019, respectively.

Deferred tax related to items recognized in other comprehensive income ("OCI") during the year:

($ thousands)
Foreign currency translation
Unrealized (gain) loss on other
Unrealized loss on hedges
Deferred tax charged to OCI

December 31,

2020

2019

(217)   
(10)   
194 
(33)   

22 
183 
495 
700 

Annual Report and Accounts 2020                                                                                                                             Page | 140

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Parent is a tax resident in the United Kingdom (the “U.K.”). A reconciliation of the provision for income taxes, 
with the amount computed by applying the U.K. statutory main corporation tax rates enacted in each of the Parent’s 
calendar year reporting periods to (loss) income from continuing operations before provision for income taxes is as 
follows: 

($ thousands)
(Loss) income from continuing operations before provision for income taxes
United Kingdom statutory tax rate
Statutory tax (benefit) expense 

For the year ended December 31,

2020
(945,414) 

 19.00 %

(179,629) 

2019
62,418 

 19.00 %

11,859 

Change in valuation allowances
Non-deductible goodwill impairment
Non-deductible expenses
Base erosion and anti-abuse (“BEAT”) tax
Foreign tax expense, net of U.S. federal benefit
IRAP and state taxes
GILTI tax
Change in unrecognized tax benefits
Italian allowance for corporate equity
Foreign tax and statutory rate differential (1)
Tax Law Changes
Non-taxable foreign exchange gain
Non-taxable gains on investments
Other

127,955 
56,240 
19,232 
12,926 
9,754 
9,275 
2,517 
1,295 
(3,841) 
(18,838) 
(19,627) 
— 
— 
4,474 
21,733 

507 
10,830 
22,111 
31,340 
13,585 
22,946 
4,575 
6,637 
(2,380) 
3,100 
— 
(3,744) 
(6,225) 
16,495 
131,636 

Effective tax rate
 (1) Includes the effects of foreign subsidiaries' earnings taxed at rates other than the U.K. statutory rate

 (2.3) %

 210.9 %

In 2020, our effective tax rate differed from the expected UK statutory rate of 19.00%, primarily due to increases in 
valuation  allowances  on  deferred  tax  assets,  the  impact  of  the  international  provisions  of  the  Tax Act  (BEAT  and 
GILTI), foreign rate differences,non-deductible expenses and a goodwill impairment with no associated tax benefit.

In 2019, our effective tax rate differed from the expected U.K. statutory rate of 19.00% primarily due to the impact of 
the international provisions of the Tax Act (BEAT and GILTI), foreign rate differences, non-deductible expenses and 
a goodwill impairment with no associated tax benefit.

On March 27, 2020, the U.S. government enacted the Coronavirus Aid, Relief, and Economic Security Act (“CARES 
Act”) to provide certain relief as a result of the COVID-19 outbreak. Some of the key tax-related provisions of the 
CARES  Act  benefiting  the  Company  include  temporary  five-year  net  operating  loss  carryback  provisions, 
modifications to the 30% limitation on the deductibility of business interest, and payroll tax deferral.

In the quarter ended September 30, 2020, the U.S. Treasury Department issued final regulations regarding Global 
Intangible Low-Taxed Income (“GILTI”). The Company will elect the GILTI high tax exception as allowed by the final 
regulations and will amend its 2018 and 2019 income tax returns. The benefit of the GILTI high tax exception as well 
as the NOL carryback provisions provided in the CARES Act resulted in a tax benefit of $12.1 million.

Annual Report and Accounts 2020                                                                                                                             Page | 141

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The components of deferred tax assets and liabilities are as follows:  

($ thousands)
Deferred tax assets:
Net operating losses
Section 163(j) interest limitation
Lease liabilities
Provisions not currently deductible for tax purposes
Jackpot timing differences
Depreciation and amortization
Inventory reserves
Other
Gross deferred tax assets

Deferred tax liabilities:
Acquired intangible assets
Depreciation and amortization
Lease right-of-use assets
Other

Total deferred tax liabilities

Net deferred income tax liability

December 31,

2020

2019

108,216 
96,949 
70,565 
61,117 
38,724 
23,496 
2,438 
49,946 
451,451 

506,238 
160,436 
62,799 
11,641 

741,114 

33,684 
93,522 
76,838 
122,884 
40,550 
28,306 
3,437 
40,293 
439,514 

533,732 
171,500 
71,817 
21,808 

798,857 

(289,663)   

(359,343) 

Our net deferred income taxes are recorded in the consolidated balance sheet as follows: 

($ thousands)
Deferred income taxes - non-current asset
Deferred income taxes - non-current liability

Notes

7

December 31,

2020

2019

33,117 
(322,780)   
(289,663)   

27,108 
(386,451) 
(359,343) 

As of December 31, 2020, we had recognized deferred tax assets of $451.5 million. We also have $284.1 million of 
unrecognized  deferred  tax  assets  primarily  related  to  net  operating  losses.  These  deferred  tax  assets  were  not 
recorded because the realization of these assets is not probable. 

Reconciliation of deferred tax liabilities, net

($ thousands)
Balance at beginning of year
Tax expense during the period recognized in income or loss
Adoption of new accounting standards
Translation/other
Balance at end of year

Net Operating Loss Carryforwards 

December 31,

2020
(359,343)   
84,377 
1,015 
(15,712)   
(289,663)   

2019
(422,592) 
64,278 
(1,445) 
416 
(359,343) 

We have a $410.8 gross tax loss carryforward, of which $331.2 million relates to U.S. Federal tax  and $79.6 million 
relates  to  other  foreign  tax  jurisdictions.  Carryforwards  in  certain  tax  jurisdictions  begin  to  expire  in  2031,  while 
others  have  an  unlimited  carryforward  period.  Portions  of  the  tax  loss  carryforwards  are  subject  to  annual 
limitations, including Section 382 of the U.S. Internal Revenue Code of 1986, as amended, for U.S. tax purposes, 
and similar provisions under other countries’ laws. In addition, as of December 31, 2020, we had U.S. state tax net 
operating  loss  carryforwards,  resulting  in  a  deferred  tax  asset  (net  of  U.S.  federal  tax  benefit)  of  approximately 
$18.3 million. U.S. state tax net operating loss carryforwards generally expire in the years 2021 through 2040.

Annual Report and Accounts 2020                                                                                                                             Page | 142

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Additionally, at December 31, 2020 and 2019, we had gross tax loss carryforwards of $929.5 million and $703.3 
million that relate primarily to the U.K. No deferred tax assets were recorded for these tax loss carryforwards as 
realization is not probable. 

Accounting for Uncertainty in Income Taxes

A reconciliation of the unrecognized tax benefits is as follows: 

($ thousands)
Balance at beginning of year
Additions to tax positions - current year
Additions to tax positions - prior years
Reductions to tax positions - prior years
Lapses in statutes of limitations
Balance at end of year

December 31,

2020

2019

29,175 
498 
335 
(2,259)   
(525)   

27,224 

26,635 
717 
2,358 
— 
(535) 
29,175 

(♣) At December 31, 2020 and 2019, $27.2 million and $29.2 million, respectively, of the unrecognized tax benefits, 
if recognized, would affect our effective tax rates.

We recognize interest expense and penalties related to income tax matters in the provision for income taxes. For 
2020  and  2019,  we  recognized  $(0.2)  million  and  $4.7  million,  respectively,  in  interest  expense,  penalties,  and 
inflationary adjustments. At December 31, 2020 and 2019, the gross balance of accrued interest and penalties was 
$20.9 million and $21.2 million, respectively.

We file income tax returns in various jurisdictions of which the United Kingdom, United States, and Italy represent 
the major tax jurisdictions. All years prior to 2017 are closed with the Internal Revenue Service. As of December 31, 
2020, we are subject to income tax audits in various tax jurisdictions globally, most significantly in Mexico and Italy.

Mexico Tax Audit 

Based on a 2006 tax examination, the Company’s Mexican subsidiary, GTECH Mexico S.A. de C.V., was issued an 
income tax assessment of approximately Mexican peso (“MXN”) 425.0 million. The assessment relates to the denial 
of  a  deduction  for  cost  of  goods  sold  and  the  taxation  of  intercompany  loan  proceeds.  The  Company  has 
unsuccessfully  contested  the  two  issues  in  the  Mexican  court  system  receiving  unfavorable  decisions  by  the 
Mexican  Supreme  Court  in  June  2017  and  October  2019,  respectively. As  of  December  31,  2020,  based  on  the 
unfavorable  decisions  received,  the  Company  has  recorded  a  liability  of  MXN  478.5  million  (approximately  $24.0 
million), which includes additional interest, penalties, and inflationary adjustments.

Italy Tax Audit 

The  Company’s  Italian  corporate  income  tax  returns  for  the  calendar  years  ended  December  31,  2015  through 
December 31, 2019 are currently under examination. On October 19, 2020, the Italian tax authorities issued a final 
tax audit report for calendar year 2015 questioning the process the Company undertook to establish the interest rate 
on  an  intercompany  debt  agreement  (“the  2015  loan”),  between  Lottomatica  S.r.l.  (the  borrower)  and  its  parent 
company,  IGT  PLC  (the  lender).  Similar  findings  are  expected  for  the  2015  loan  for  calendar  years  2016  through 
2019  as  the  intercompany  debt  remains  outstanding  and  the  Company  applied  the  same  interest  rate.  The 
Company  expects  that  Lottomatica  S.r.l  will  receive  an  assessment  of  taxes,  interest,  and  potentially  penalties 
sometime  in  the  first  half  of  calendar  year  2021.  The  Company  believes  the  interest  rate  applied  to  the 
intercompany debt was calculated on an arm’s length basis consistent with established transfer pricing policies and 
procedures.  The  Company  is  currently  evaluating  the  options  for  responding  to  the  October  19,  2020  tax  audit 
report upon receipt of the tax assessment.

Annual Report and Accounts 2020                                                                                                                             Page | 143

 
 
 
 
 
 
 
 
 
 
 
 
 
19.  Commitments and Contingencies

Commitments

Jackpot Commitments

Jackpot liabilities are recorded as current and non-current liabilities as follows: 

($ thousands)
Current liabilities
Non-current liabilities

Future jackpot liabilities are due as follows: 

($ thousands)
2021
2022
2023
2024
2025
Thereafter
Future jackpot payments due
Unamortized discounts
Total jackpot liabilities

Performance and other bonds 

December 31, 
2020

71,290 
147,654 
218,944 

Total

71,143 
30,955 
21,091 
18,514 
15,679 
94,313 
251,695 
(32,751) 
218,944 

Previous 
Winners

Future 
Winners

35,967 
22,705 
20,440 
17,863 
15,028 
84,552 
196,555 

35,176 
8,250 
651 
651 
651 
9,761 
55,140 

Certain contracts require us to provide a surety bond as a guarantee of performance for the benefit of customers; 
bid and litigation bonds for the benefit of potential customers; and WAP bonds that are used to secure our financial 
liability when a  player elects to have their WAP jackpot winnings paid over an extended period of time. 

These bonds give beneficiaries the right to obtain payment and/or performance from the issuer of the bond if certain 
specified  events  occur.  In  the  case  of  performance  bonds,  which  generally  have  a  term  of  one  year,  such  events 
include our failure to perform our obligations under the applicable contracts. In general, we would only be liable for 
these guarantees in the event of default in our performance of our obligations under each contract, the probability of 
which we believe is remote. Accordingly, no liability has been recorded as of December 31, 2020 and 2019 related 
to these bonds. 

Legal Proceedings

From time to time, the Parent and/or one or more of its subsidiaries are party to legal, regulatory, or administrative 
proceedings regarding, among other matters, claims by and against us, and injunctions by third parties arising out of 
the  ordinary  course  of  business.  Licenses  are  also  subject  to  legal  challenges  by  competitors  seeking  to  annul 
awards  made  to  the  Company.  The  Parent  and/or  one  or  more  of  its  subsidiaries  are  also,  from  time  to  time, 
subjects  of,  or  parties  to,  ethics  and  compliance  inquiries  and  investigations  related  to  the  Company’s  ongoing 
operations.  At  December  31,  2020,  provisions  for  litigation  matters  amounted  to  $7.9  million.  With  respect  to 
litigation  and  other  legal  proceedings  where  we  have  determined  that  a  loss  is  reasonably  possible  but  we  are 
unable  to  estimate  the  amount  or  range  of  reasonably  possible  loss  in  excess  of  amounts  already  accrued,  no 
additional amounts have been accrued, given the uncertainties of litigation and the inherent difficulty of predicting 
the outcome of legal proceedings. 

Annual Report and Accounts 2020                                                                                                                             Page | 144

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Texas Fun 5’s Instant Ticket Game

Five  lawsuits  have  been  filed  against  IGT  Global  Solutions  Corporation  (f/k/a  GTECH  Corporation)  in Texas  state 
court arising out of the Fun 5’s instant ticket game sold by the Texas Lottery Commission (“TLC”) from September 
14, 2014 to October 21, 2014. Plaintiffs allege each ticket’s instruction for Game 5 provided a 5x win (five times the 
prize box amount) any time the “Money Bag” symbol was revealed in the “5X BOX”. However, TLC awarded a 5x 
win only when (1) the “Money Bag” symbol was revealed and (2) three symbols in a pattern were revealed.

(a)

(b)

(c)

(d)

(e)

Steele,  James  et  al.  v.  GTECH  Corp.,  filed  on  December  9,  2014  in  Travis  County  (No.  D1GN145114). 
Through  intervenor  actions,  over  1,200  plaintiffs  claim  damages  in  excess  of  $500.0  million.  GTECH 
Corporation’s  plea  to  the  jurisdiction  for  dismissal  based  on  sovereign  immunity  was  denied.  GTECH 
Corporation  appealed.  The  appellate  court  ordered  that  plaintiffs’  sole  remaining  claim  should  be 
reconsidered. 
Nettles,  Dawn  v.  GTECH  Corp.  et  al.,  filed  on  January  7,  2015  in  Dallas  County  (No.  051501559CV). 
Plaintiff  claims  damages  in  excess  of  $4.0  million.  GTECH  Corporation  and  the  TLC  won  pleas  to  the 
jurisdiction  for  dismissal  based  on  sovereign  immunity.  Plaintiff  lost  her  appeal  and  petitioned  for  Texas 
Supreme Court review. On April 27, 2018, IGT Global Solutions Corporation petitioned for Texas Supreme 
Court review and the Texas Supreme Court heard arguments on December 3, 2019 in both the Nettles and 
Steele  cases.  On  June  12,  2020,  the Texas  Supreme  Court  ruled  that  Plaintiffs  in  the  Nettles  and  Steele 
cases could proceed with their fraud allegations  in the  lower courts; all other claims were dismissed. The 
Nettles case was dismissed on December 16, 2020 after summary judgment was awarded in favor of IGT 
Global Solutions Corporation.
Guerra,  Esmeralda  v.  GTECH  Corp.  et  al.,  filed  on  June  10,  2016  in  Hidalgo  County  (No.  C277716B). 
Plaintiff claims damages in excess of $0.5 million. 
Wiggins,  Mario  &  Kimberly  v.  IGT  Global  Solutions  Corp.,  filed  on  September  15,  2016  in  Travis  County 
(No. D1GN16004344). Plaintiffs claim damages in excess of $1.0 million.
Campos,  Osvaldo  Guadalupe  et  al.  v.  GTECH  Corp.,  filed  on  October  20,  2016  in  Travis  County  (No. 
D1GN16005300). Plaintiffs claim damages in excess of $1.0 million.

We dispute the claims made in each of these cases and continue to defend against these lawsuits.

Disposition of Previously Disclosed Matters 

Illinois State Lottery

On  February  6,  2017,  putative  class  representatives  of  retailers  and  lottery  ticket  purchasers  alleged  the  Illinois 
Lottery collected millions of dollars from sales of instant ticket games and wrongfully ended certain games before all 
top prizes had been sold. Raqqa, Inc. et al. v. Northstar Lottery Group, LLC., was filed in Illinois state court, St. Clair 
County (No. 17L51) against Northstar Lottery Group LLC, a consortium in which the Parent indirectly holds an 80% 
controlling interest. The claims included tortious interference with contract, violations of Illinois Consumer Fraud and 
Deceptive Practices Act, and unjust enrichment. The lawsuit was removed to the U.S. District Court for the Southern 
District of Illinois. On May 9, 2018, IGT Global Solutions Corporation and Scientific Games International, Inc. were 
added  as  defendants.  The  parties  have  settled  the  case  for  an  amount  that  is  not  material  to  the  Company's 
consolidated financial statements, and the case was dismissed in September 2020.

Annual Report and Accounts 2020                                                                                                                             Page | 145

20.  Shareholders’ Equity

Shares Authorized and Outstanding

The  Board  of  Directors  of  the  Parent  (the  “Board”)  is  authorized  to  issue  shares  of  any  class  in  the  capital  of  the 
Parent.  The  authorized  shares  of  the  Parent  consist  of  1.850  billion  ordinary  shares  with  a  $0.10  per  share  par 
value.

Ordinary shares outstanding were as follows:

Balance at beginning of year
Shares issued under restricted stock plans
Shares issued upon exercise of stock options
Balance at end of year

Repurchases of Ordinary Shares

December 31,

2020
 204,435,333 
421,231 
— 
 204,856,564 

2019
 204,210,731 
224,602 
— 
 204,435,333 

The  Parent  has  the  authority  to  repurchase,  subject  to  a  maximum  repurchase  price,  a  maximum  of  20,474,483 
ordinary shares of the Company. This authority remains valid until December 24, 2021, unless previously revoked, 
varied, or renewed at the 2021 annual general meeting.

The Parent did not repurchase any of its ordinary shares in 2020 or 2019.

Dividends

We declared a $0.20 cash dividend per share during the first quarter of 2020 and all four quarters of 2019. Future 
dividends are subject to Board approval.

The RCF Agreement and TLF Agreement limit the aggregate amount of dividends and repurchases of the Parent’s 
ordinary shares in each year to $300 million based on ratings by Moody’s and S&P. As discussed in Note 17 - Debt, 
in  May  2020,  the  Company  entered  into  amendments  to  these  agreements  which  include  terms  that  prohibit 
restricted payments, including dividends and ordinary share repurchases, through June 30, 2021.

For the years ended December 31, 2020 and 2019, cash dividends declared were paid by our Parent and were in 
accordance with legal and compliance regulations.

Annual Report and Accounts 2020                                                                                                                             Page | 146

 
 
 
 
 
 
 
 
 
Other Reserves 

The following table details the changes in other reserves: 

Unrealized Gain (Loss) on:

Other Reserves

Foreign
Currency
Translation

Hedges

Other

($ thousands)
Balance at December 31, 2018

Change during period
Reclassified to operations (1)
Tax effect
Other comprehensive (loss) 
income

Balance at December 31, 2019

Change during period
Reclassified to operations (1)
Tax effect
Other comprehensive income 
(loss)

212,078 
(13,504)   
1,623 
22 

(11,859)   
200,219 
107,984 
507 
(217)   

(6,800)   
237 
(2,183)   
495 

(1,451)   
(8,251)   
(768)   
47 
184 

108,274 
308,493 

(537)   
(8,788)   

Attributable 
to non-
controlling
interests

Attributable 
to IGT PLC

19,940 
15,906 
— 
— 

15,906 
35,846 
(59,455)   

— 
— 

226,211 
5,515 
(560) 
700 

5,655 
231,866 
47,491 
554 
(33) 

Total
206,271 
(10,391)   
(560)   
700 

(10,251)   
196,020 
106,946 
554 
(33)   

107,467 
303,487 

(59,455)   
(23,609)   

48,012 
279,878 

993 
2,876 
— 
183 

3,059 
4,052 

(270)   
— 
— 

(270)   

Balance at December 31, 2020
(1)  Foreign  currency  translation  adjustments  related  to  liquidated  subsidiaries  were  reclassified  into  foreign  exchange  (loss)  gain,  net  on  the 
consolidated statement of operations for the years ended December 31, 2020 and 2019. Unrealized gain (loss) on hedges were reclassified into 
service revenue in the consolidated statement of operations for the years ended December 31, 2020 and, 2019, respectively

3,782 

21.  Non-Controlling Interests 

At December 31, 2020, our material non-controlling interests ("NCIs") were as follows:

Name of subsidiary 
Lotterie Nazionali S.r.l. ("LN")
Northstar New Jersey Lottery Group, LLC ("Northstar NJ") (1)

% Ownership 
held by 
the Company

 64.00 %

 82.31 %

(1) Northstar New Jersey Holding Company LLC, of which we are a 50.15% shareholder, holds the 82.31% ownership in Northstar NJ

LN holds a license to operate the Scratch & Win instant lottery game in Italy through September 2028. Northstar NJ 
manages  a  wide  range  of  the  lottery’s  day-to-day  operations  in  the  State  of  New  Jersey,  as  well  as  provides 
marketing and sales services under a license valid through June 2029.

We are the principal operating partner fulfilling the requirements under the licenses held by the NCIs. As such, we 
have the power to direct the activities that significantly affect the NCIs' economic performance, along with the right 
to receive benefits or the obligation to absorb losses that could potentially be significant to the NCIs. As a result, we 
concluded  we  have  control  over  the  NCIs  and  they  have  been  consolidated. Accordingly,  the  balance  sheet  and 
operating  activity  of  the  NCIs  are  included  in  our  consolidated  financial  statements  and  we  adjust  the  net  income 
(loss) in our consolidated statement of operations to exclude the NCIs' proportionate share of results. We present 
the proportionate share of NCIs as equity in the consolidated balance sheet.

Annual Report and Accounts 2020                                                                                                                             Page | 147

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Activity within NCIs were as follows:

($ thousands)
Balance at December 31, 2018
Net income
Other comprehensive loss
Total comprehensive income
Capital increase
Return of capital
Dividends paid
Other
Balance at December 31, 2019
Net income (loss)
Other comprehensive income
Total comprehensive income (loss)
Capital increase
Return of capital
Dividends paid
Other
Balance at December 31, 2020

Northstar NJ

All Other

LN
423,274 
28,434 
(7,594)   
20,840 
— 

(34,424)   
(25,616)   

— 
384,074 
19,048 
31,629 
50,677 
— 
— 

68,695 
1,996 
— 
1,996 
— 
— 

(18,786)   

— 
51,905 
(36,917)   

— 

(36,917)   

— 
— 

(28,798)   

(15,558)   

— 
405,953 

— 
(570)   

115,166 
22,342 
(8,312)   
14,030 
1,499 
(10,915)   
(18,120)   
2,118 
103,778 
19,482 
27,826 
47,308 
8,414 
(22,944)   
(15,620)   
523 
121,459 

Total
607,135 
52,772 
(15,906) 
36,866 
1,499 
(45,339) 
(62,522) 
2,118 
539,757 
1,613 
59,455 
61,068 
8,414 
(22,944) 
(59,976) 
523 
526,842 

Summarized financial information for our material NCIs is as follows:

Summarized Balance Sheets

($ thousands)
Current assets
Non-current assets
Total assets

Current liabilities
Non-current liabilities
Total liabilities
Shareholders' equity
Total liabilities and shareholders' equity

LN

December 31,

Northstar NJ

December 31,

2020
723,692 
858,197 
  1,581,889 

2019
531,850 
883,747 
  1,415,597 

557,837 
12,538 
570,375 
  1,011,514 
  1,581,889 

407,317 
374 
407,691 
  1,007,906 
  1,415,597 

2020

56,893 
78,128 
135,021 

75,274 
2,427 
77,701 
57,320 
135,021 

2019

75,014 
87,112 
162,126 

59,435 
2,489 
61,924 
100,202 
162,126 

Summarized Income Statements

LN

Northstar NJ

($ thousands)
Total revenue
Total operating expenses
Operating income (loss)
Total non-operating (expenses) income 
Income (loss) before benefit from income taxes
Benefit from income taxes
Net income (loss)

For the year ended December 31,

For the year ended December 31,

2020
257,331 
(182,914)   
74,417 

(41)   

74,376 
(21,728)   
52,648 

2019
303,891 
(192,760)   
111,131 
85 
111,216 
(32,317)   
78,899 

2020

70,445 
(107,385)   
(36,940)   

23 

(36,917)   

— 

(36,917)   

2019
114,791 
(112,795) 
1,996 
— 
1,996 
— 
1,996 

Annual Report and Accounts 2020                                                                                                                             Page | 148

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Summarized Cash Flow Statements

LN

Northstar NJ

($ thousands)
Net cash flows provided by operating activities
Net cash flows used in investing activities
Net cash flows used in financing activities

22.  Segment Information

For the year ended December 31,

For the year ended December 31,

2020
257,534 

2019
245,336 

(7,532)   
(136,585)   

(4,498)   
(241,106)   

2020

2019

1,507 
— 
(5,820)   

26,048 
— 
(30,581) 

On July 1, 2020, we adopted a new organizational structure focused on two business segments: Global Lottery and 
Global  Gaming,  along  with  a  streamlined  corporate  support  function.  During  the  third  quarter  of  2020,  our  chief 
operating decision maker requested changes in the information that he regularly reviews for purposes of allocating 
resources and assessing performance. This resulted in  a change in our operating segments and cash-generating 
units. As a result, beginning in the third quarter of 2020, we report our financial performance based on our July 1, 
2020 new business segments, and analyze revenue and operating income as measures of segment profitability. We 
have recast our historically presented comparative segment information to conform to the way we internally manage 
and monitor segment performance.

The  Global  Lottery  segment  has  full  responsibility  for  the  worldwide  traditional  lottery  and  iLottery  business, 
including  sales,  operations,  product  development,  technology,  and  support.  The  Global  Gaming  segment  has  full 
responsibility  for  the  worldwide  gaming  business,  including  iGaming,  sports  betting,  sales,  product  management, 
studios, global manufacturing, operations, and technology.

Our  two  business  segments  are  supported  by  central  corporate  support  functions,  including  a  business  and 
strategic  initiatives  function,  finance,  people  and  transformation,  legal,  marketing  and  communications,  corporate 
public affairs, and strategy and corporate development. Certain support costs that are identifiable and that benefit 
our  business  segments  are  allocated  to  them.  Each  allocation  is  measured  differently  based  on  the  specific  facts 
and circumstances of the costs being allocated. Corporate support function expenses that are not allocated to the 
business segments, which are principally composed of selling, general and administrative expenses, are reported 
as  Corporate  and  Other  expenses,  along  with  goodwill  impairment  and  the  depreciation  and  amortization  of 
acquired tangible and intangible assets in connection with acquired companies.

Through  our  two  business  segments,  we  operate  and  provide  an  integrated  portfolio  of  innovative  gaming 
technology  products  and  services  including  online  and  instant  lottery  systems,  gaming  systems,  instant  ticket 
printing,  electronic  gaming  machines,  iLottery,  sports  betting,  iGaming,  commercial  services,  and  lottery 
management services.

Global Lottery

Our Global Lottery segment provides lottery products and services primarily to governmental organizations through 
operating  contracts,  facilities  management  contracts  (“FMCs”),  lottery  management  agreements  (“LMAs”),  and 
product sales contracts. 

As  part  of  our  lottery  product  and  services,  we  provide  instant  and  draw-based  lottery  products,  point-of-sale 
machines,  central  processing  systems,  software,  commercial  services,  instant  ticket  printing  services,  and  other 
related equipment and support services.

We  categorize  revenue  from  operating  contracts,  FMCs,  and  LMAs  as  “Operating  and  facilities  management 
contracts” and revenue from commercial services, software hosting, software maintenance, and other services not 
included  within  operating  contracts,  FMCs,  or  LMAs  as  service  revenue  from  “Systems,  software,  and  other”. 
Revenue  included  within  “Operating  and  facilities  management  contracts”  include  all  services  required  by  the 
contract, including iLottery and instant ticket printing.

We categorize sales or sales-type leases of lottery terminals, lottery systems, software licenses, and instant tickets 
not part of “Operating and facilities management contracts” as product sales from “Lottery products”.

Annual Report and Accounts 2020                                                                                                                             Page | 149

 
 
 
 
 
 
 
 
Global Gaming

Our Global Gaming segment provides gaming products and services including software and game content, casino 
gaming  management  systems,  video  lottery  terminals  (“VLTs”),  amusement  with  prize  machines  (“AWPs”),  VLT 
central systems, sports betting, iGaming, and other related equipment and support services to commercial and tribal 
casino operators.

We  categorize  revenue  from  Wide  Area  Progressive  services,  and  operating  leases  for  VLTs,  AWPs,  and  other 
gaming  machines  as  service  revenue  from  “Gaming  terminal  services.”  We  categorize  revenue  from  iGaming 
services,  sports  betting,  software  intellectual  property  licenses,  and  systems  as  service  revenue  from  “Systems, 
software, and other”. 

Revenue  from  the  sale  or  sales-type  lease  of  gaming  machines,  systems,  component  parts,  and  other 
miscellaneous equipment and services are categorized as product sales from “Gaming terminals” and revenue from 
systems,  software,  casino  gaming  management  systems,  game  content,  iGaming  products,  and  spare  parts  as 
product sales from “Gaming other”.

Segment information is as follows:

($ thousands)
Service revenue
Product sales
Total revenue

For the year ended December 31, 2020

Global 
Lottery
2,040,971 
121,346 
2,162,317 

Global 
Gaming

598,614 
354,552 
953,166 

Business 
Segment 
Total

2,639,585 
475,898 
3,115,483 

Corporate 
and Other

— 
— 
— 

Total IGT 
PLC
  2,639,585 
475,898 
  3,115,483 

Operating income (loss)
Depreciation and amortization
Expenditures for long-lived assets

644,078 
261,446 
(148,679)   

(201,968)   
172,391 
(74,877)   

442,110 
433,837 
(223,556)   

(532,957)   
190,950 

(2,190)   

(90,847) 
624,787 
(225,746) 

($ thousands)
Service revenue
Product sales
Total revenue

For the year ended December 31, 2019

Global 
Lottery
2,181,321 
109,884 
2,291,205 

Global 
Gaming

917,895 
821,005 
1,738,900 

Business 
Segment 
Total

3,099,216 
930,889 
4,030,105 

Corporate 
and Other

— 
— 
— 

Total IGT 
PLC
  3,099,216 
930,889 
  4,030,105 

Operating income (loss)
Depreciation and amortization
Expenditures for long-lived assets

699,039 
257,453 
(167,349)   

188,083 
212,673 
(166,932)   

887,122 
470,126 
(334,281)   

(353,304)   
204,407 

(8,216)   

533,818 
674,533 
(342,497) 

Annual Report and Accounts 2020                                                                                                                             Page | 150

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Geographical Information

Revenue from external customers, which is based on the geographical location of our customers, is as follows: 

($ thousands)
United States
Italy
United Kingdom
Rest of Europe
All other
Total

December 31,

2020
1,666,241 
895,969 
63,874 
209,080 
280,319 
3,115,483 

2019
2,115,791 
988,144 
73,541 
322,654 
529,975 
4,030,105 

Revenue  from  one  customer  in  the  Global  Lottery  segment  represented  approximately  19%  and  16%  of 
consolidated revenue in 2020 and 2019, respectively. 

Long-lived assets, which are comprised of Systems & Equipment and PPE, are based on the geographical location 
of the assets as follows: 

($ thousands)
United States
Italy
United Kingdom
Rest of Europe
All other
Total

23.  Stock-Based Compensation

Incentive Awards

December 31,

2020

842,005 
176,341 
13,871 
90,646 
77,426 
1,200,289 

2019
929,649 
187,169 
17,687 
102,874 
115,060 
1,352,439 

Stock-based  incentive  awards  are  provided  to  directors  and  employees  under  the  terms  of  our  2015  Equity 
Incentive Plan (the “Plan”) as administered by the Board. Awards available under the Plan principally include stock 
options, performance share units, restricted share units or any combination thereof. The maximum number of new 
shares  that  may  be  granted  under  the  Plan  is  11.5  million  shares.  To  the  extent  any  award  is  forfeited,  expires, 
lapses, or is settled for cash, the award is available for reissue under the Plan. We utilize authorized and unissued 
shares to satisfy all shares issued under the Plan.

Stock Options

Stock options are awards that allow the employee to purchase shares of our stock at a fixed price. Stock options are 
granted under the Plan at an exercise price not less than the fair market value of a share on the date of grant. No 
stock options were granted in 2020 or 2019. 

Stock Awards

Stock  awards  are  principally  made  in  the  form  of  performance  share  units  (“PSUs”)  and  restricted  share  units 
(“RSUs”). PSUs are stock awards where the number of shares ultimately received by the employee depends on the 
Company’s  performance  against  specified  targets,  which  may  include  Adjusted  EBITDA,  Adjusted  Net  Debt  and 
Total  Shareholder  Return  (“TSR”)  relative  to  the  Russell  Mid  Cap  Market  Index.  PSUs  typically  vest  50%  over  an 
approximate three-year period and 50% over an approximate four-year period (i.e. four years to vest both tranches). 
Dividend equivalents are not paid under the Plan. The fair value of each PSU is determined on the grant date or 
modification  date,  based  on  the  Company’s  stock  price,  adjusted  for  the  exclusion  of  dividend  equivalents,  and 
assumes  that  performance  targets  will  be  achieved.  Over  the  performance  period,  the  number  of  shares  of  stock 
that  will  be  issued  is  adjusted  based  upon  the  probability  of  achievement  of  performance  targets.  The  ultimate 

Annual Report and Accounts 2020                                                                                                                             Page | 151

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
number of shares issued and the related compensation cost recognized as expense is based on a comparison of 
the final performance metrics to the specified targets. In 2020, no PSUs were granted.

RSUs are stock awards granted to directors that entitle the holder to shares of common stock as the award vests, 
typically over a one-year period, and have a contractual term of 10 years. Dividend equivalents are not paid under 
the  Plan.  In  2020,  RSUs  were  also  granted  to  employees,  which  will  vest  in  approximately  one-  and  two-year 
vesting periods.

Stock Option Activity

A summary of our stock option activity and related information is as follows:  

Outstanding at January 1, 2020

Granted

Exercised
Expired
Outstanding at December 31, 2020

At December 31, 2020:

Vested and expected to vest

Exercisable

Weighted-Average

Exercise 
Price Per 
Share ($)

Remaining 
Contractual 
Term 
(in years)

Aggregate 
Intrinsic Value 
($ thousands)

20.73 

— 
— 
20.29 

21.49 

15.53 

15.53 

2.19

1.37  

1.37  

352 

352 

Stock
Options

1,140,566 

— 
— 

(718,066)   

422,500 

250,000 

250,000 

No stock options were exercised in 2020 and 2019.  

Stock Award Activity

A summary of our stock award activity and related information is as follows: 

Nonvested at January 1, 2020
Granted
Vested
Forfeited
Nonvested at December 31, 2020

Weighted- 
Average 
Grant Date 
Fair Value ($)
19.41 
— 
19.26 
17.78 
18.17 

PSUs
5,060,951 
— 

(474,399)   
(1,229,586)   
3,356,966 

At December 31, 2020:
Unrecognized cost for nonvested awards 
($ thousands)
Weighted-average future recognition period (in 
years)

990 

0.24

Weighted- 
Average 
Grant Date 
Fair Value ($)
14.07 
9.04 
13.64 
9.08 
9.05 

RSUs
130,009 
2,375,141 
(136,161)   
(2,606)   

2,366,383 

17,827 

1.93

The total vest-date fair value of PSUs vested was $2.7 million and $3.7 million in 2020 and 2019, respectively. The 
total vest-date fair value of RSUs vested was $1.2 million and $0.9 million for 2020 and 2019, respectively. 

Annual Report and Accounts 2020                                                                                                                             Page | 152

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Fair Value of Stock Awards Granted

We  estimated  the  fair  value  of  PSUs  at  the  date  of  grant  using  a  Monte  Carlo  simulation  valuation  model,  as  the 
awards  include  a  market  condition. The  market  condition  is  based  on  the  Company’s TSR  relative  to  the  Russell 
Midcap Market Index.

During 2020 and 2019, we estimated the fair value of RSUs at the date of grant based on our stock price. Details of 
the grants are as follows: 

PSUs granted during the year
Weighted-average grant date fair value ($)

RSUs granted during the year
Weighted-average grant date fair value ($)

Stock-Based Compensation Expense

2020

— 
— 

2019
2,133,512 
11.10 

2,375,141 
9.04 

131,676 
14.10 

Total compensation cost (recovery) for our stock-based compensation plans is recorded based on the employees’ 
respective functions as detailed below. 

($ thousands)
Cost of services
Cost of product sales
Selling, general and administrative
Research and development
Stock-based compensation expense before income taxes
Income tax (provision) benefit
Total stock-based compensation, net of tax

24.  Earnings Per Share

For the year ended December 31,

2020

2019

(1,188)   
(290)   
(5,382)   
(1,455)   
(8,315)   
(2,184)   
(6,131)   

1,920 
393 
20,379 
2,578 
25,270 
5,896 
19,374 

The following table presents the computation of basic and diluted loss per share of common stock: 

($ and shares in thousands, except per share amounts)
Numerator:
Net loss from continuing operations attributable to IGT PLC
Net income from discontinued operations attributable to IGT PLC
Net loss attributable to IGT PLC

Denominator:
Weighted-average shares - basic and diluted

Net loss from continuing operations attributable to IGT PLC per common share 
- basic and diluted
Net income from discontinued operations attributable to IGT PLC per common 
share - basic and diluted
Net loss attributable to IGT PLC per common share - basic and diluted

For the year ended December 31,

2020

2019

(973,520)   
40,844 
(932,676)   

(117,451) 
107,720 
(9,731) 

204,725 

204,373 

(4.76)   

(0.57) 

0.20 
(4.56)   

0.53 
(0.05) 

Annual Report and Accounts 2020                                                                                                                             Page | 153

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Certain  stock  options  to  purchase  common  shares  were  outstanding,  but  were  excluded  from  the  computation  of 
diluted earnings per share, because the exercise price of the options was greater than the average market price of 
the common shares for the full year, and therefore, the effect would have been antidilutive.

During  years  when  we  are  in  a  net  loss  position,  certain  outstanding  stock  options  and  unvested  restricted  stock 
awards are excluded from the computation of diluted earnings per share because including them would have had an 
antidilutive effect.

For the years ended December 31, 2020 and 2019, stock options and unvested restricted stock awards totaling 0.9 
million  shares  and  1.2  million  shares,  respectively,  were  excluded  from  the  computation  of  diluted  earnings  per 
share because including them would have had an antidilutive effect.

25.  Related Party Transactions

We  engage  in  business  transactions  with  certain  related  parties  which  include  (i)  De Agostini  entities  directly  or 
indirectly controlled by De Agostini, (ii) other entities and individuals capable of exercising control, joint control, or 
significant  influence  over  us,  and  (iii)  our  unconsolidated  subsidiaries  or  joint  ventures.  Members  of  the  Board, 
executives  with  authority  for  planning,  directing,  and  controlling  the  activities  of  the  Company  and  such  Directors’ 
and  executives’  close  family  members  are  also  considered  related  parties.  We  may  make  investments  in  such 
entities, enter into transactions with such entities, or both. 

De Agostini Group 

We are majority-owned by De Agostini. Amounts receivable from De Agostini and subsidiaries of De Agostini (the 
“De  Agostini  Group”)  are  non-interest  bearing.  Transactions  with  the  De  Agostini  Group  include  payments  for 
support  services  provided  and  office  space  rented  pursuant  to  a  lease  entered  into  prior  to  the  formation  of  the 
Company.  In  addition,  certain  of  our  Italian  subsidiaries  have  a  tax  unit  agreement,  and  in  some  cases,  a  value-
added tax agreement, with De Agostini pursuant to which De Agostini consolidates certain Italian subsidiaries of De 
Agostini for the collection and payment of taxes to the Italian tax authority. 

Related party transactions with the De Agostini Group are as follows:

($ thousands)
Trade receivables
Tax-related receivables
Trade payables

Tax-related payables

December 31,

2020

2019

— 
— 

5,096 

18,706 

2 
2,031 

3,180 

17,004 

Unconsolidated Subsidiaries and Joint Ventures

From  time  to  time,  we  make  strategic  investments  in  publicly  traded  and  privately  held  companies  that  develop 
software, hardware, and other technologies or provide services supporting its technologies. We may also purchase 
from or make sales to these organizations.

Ringmaster S.r.l. (“Ringmaster”)

We  have  a  50%  interest  in  Ringmaster,  an  Italian  joint  venture,  that  is  accounted  for  using  the  equity  method  of 
accounting. Ringmaster provides software development services for our interactive gaming business pursuant to an 
agreement dated December 7, 2011. Our investment in Ringmaster was $0.8 million and $0.7 million at December 
31, 2020 and 2019, respectively. 

We incurred $6.6 million and $6.1 million in expenses to Ringmaster for the years ended December 31, 2020 and 
2019, respectively.

Annual Report and Accounts 2020                                                                                                                             Page | 154

 
 
 
 
 
 
 
 
Connect Ventures One LP and Connect Ventures Two LP

We  have  held  investments  in  Connect  Ventures  One  LP  and  Connect  Ventures Two  LP  (the  “Connect  Ventures”) 
since  2011  and  2015,  respectively,  that  are  carried  at  cost  and  accounted  for  as  equity  investments.  De Agostini 
also holds investments in the Connect Ventures, and Nicola Drago, the son of director Marco Drago, holds a 10% 
ownership  interest  in,  and  is  a  non-executive  member  of,  Connect  Ventures  LLP,  the  fund  that  manages  the 
Connect Ventures. The Connect Ventures are venture capital funds that target “early stage” investment operations. 

Our  investment  in  Connect  Ventures  One  LP  was  $5.1  million  and  $4.9  million  at  December  31,  2020  and  2019, 
respectively. Our investment in Connect Ventures Two LP was $7.3 million and $6.2 million at December 31, 2020 
and 2019, respectively. 

Key Management Personnel - Officer Compensation

Key  management  personnel  are  those  persons  with  authority  and  responsibility  for  planning,  directing  and 
controlling the activities of the Company. In 2020 and 2019, key management personnel was composed of 14 and 
10  executive  officers,  respectively,  including  our  Chief  Executive  Officer  and  Chief  Financial  Officer.  Officer 
compensation for key management personnel for the years ended December 31, 2020 and 2019 is as follows:

($ thousands)

Short-term employee benefits
Stock-based compensation 
Post-employment benefits

26.  Employee Information

Employee Benefit Expense

($ thousands)

Wages and salaries

Social security and other benefits

Incentive compensation

Stock-based compensation

Post-employment benefits

Average Number of Employees by Segment 

Global Lottery

Global Gaming

Corporate and Other

For the year ended December 31,

2020

2019

14,036 

9,491 

2,885 

26,412 

19,287 

1,745 

2,105 

23,137 

For the year ended
December 31,

2020

2019

743,269 

161,292 

14,923 

(8,315)   

19,363 

754,733 

203,901 

103,834 

25,270 

21,317 

930,532 

1,109,055 

For the year ended
December 31,

2020

2019

4,249 

5,677 

1,525 

4,435 

6,000 

1,585 

11,451 

12,020 

Annual Report and Accounts 2020                                                                                                                             Page | 155

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
27.  Auditors' Remuneration

PricewaterhouseCoopers LLP ("PwC U.K.") has been serving as our independent auditor since 2015.

Aggregate fees for professional services and other services rendered by PwC U.K. and its foreign entities belonging 
to the PwC network in 2020 and 2019 were as follows:

($ thousands)

Audit services - Parent company and consolidated financial statements

Audit services - Subsidiaries' financial statements

Audit-related services

Tax services

All other services

For the year ended December 31,

2020

2019

9,672 

1,257 

357 

335 

112 

9,525 

1,565 

660 

1,294 

147 

11,733 

13,191 

28.  The Parent's Directly and Indirectly Owned Subsidiaries

The Parent had the following subsidiaries for the year ended December 31, 2020:

Name of entity
Acres Gaming Incorporated

Anguilla Lottery and Gaming 
Company Limited

Antigua Lottery Company 
Limited

Atronic Australien GmbH

Beijing GTECH Computer 
Technology Company Limited

Big Easy S.r.l.

BringIt, Inc.

Caribbean Lottery Services, 
Inc.

CartaLis Istituto di Moneta 
Elettronica S.p.A. (also known 
as CartaLis IMEL S.p.A.)

CLS-GTECH Technology 
(Beijing) Co., Ltd.

Consorzio Lotterie Nazionali
Cyberview International, Inc.

Data Transfer System Inc.

Address of registered office
6355 South Buffalo Drive, Las 
Vegas, Nevada 89113, United 
States

AXA Offshore Management Limited 
The Law Building PO Box 687, The 
Valley, Anguilla, British West Indies

Simon, Rogers Murdoch, 
Chancellor Chambers,  Island 
House, Newgate Street, St. John’s, 
Antigua     
Weseler Strab 253, Münster, 
Germany 48151
R1101-1102, 11F, Viva Plaza, No. 
29 Suzhou Street, Haidian District, 
Beijing 100080, China

Viale del Campo Boario, 56/d 
Roma, Italy
6355 South Buffalo Drive, Las 
Vegas, Nevada 89113, United 
States

c/o Moore Dodson & Russell P.C., 
14A Norte Gade, Charlotte Amalie, 
St. Thomas USVI 00802

Ownership 
%
100

Shareholder
International Game Technology

100

100

100

100

Leeward Islands Lottery Holding 
Company, Inc.

Leeward Islands Lottery Holding 
Company, Inc.

International Game Technology PLC

IGT Foreign Holdings Corporation

56

Lottomatica Videolot Rete S.p.A.

100

IGT

100

Leeward Islands Lottery Holding 
Company, Inc.

Via Pordenone, 8, Milano, Italy

100

Lottomatica Italia Servizi S.p.A.

2/F Block A, Raycom Info Tech 
Park, 2 Kexueyuan South Road, 
Zhong Guan Cun, Haidian District, 
Beijing, 100190 China
Via Buonconvento, 6 Roma, Italy
6355 South Buffalo Drive, Las 
Vegas, Nevada 89113, United 
States

1209 Orange Street, Wilmington, 
DE 19801, United States

100

CLS-GTECH Company Limited

63
100

Lottomatica Holding S.r.l.
IGT

100

IGT Global Solutions Corporation

Annual Report and Accounts 2020                                                                                                                             Page | 156

 
 
 
 
 
 
 
 
 
 
 
 
Name of entity
DoubleDown Interactive B.V.

Dreamport do Brasil Ltda.

Dreamport Suffolk Corporation

Dreamport, Inc.

Eagle Ice AB

Estrela Instantânea Loteria Spe 
S.A

Europrint Holdings Limited

GTECH (Gibraltar) Holdings 
Limited f/k/a St. Enodoc 
Holdings Limited

GTECH Asia Corporation

GTECH Brasil Ltda.

GTECH German Holdings 
Corporation GmbH
GTECH Management P.I. 
Corporation
GTECH Mexico S.A. de C.V.

Address of registered office
Galwin 2, 1046 AW Amsterdam, 
Netherlands
Rua Barao do Triunfo, 88 room 
1210, Brooklin Paulista, 04602-000, 
Sao Paulo, Brazil

1209 Orange Street, Wilmington, 
DE 19801, United States
1209 Orange Street, Wilmington, 
DE 19801, United States
Gernandt & Danielson, Box 5747, 
Stockholm 11487
City of Barueri, State of São Paulo, 
at Calçada das Margaridas, No. 
163, Room 02, Centro Comercial, 
Zip Code 06453-038 in Brazil
1st Floor, Building 3 Croxley Green 
Business Park, Hatters Lane, 
Watford, Hertfordshire, England 
WD18 8YG
23 Portland House, Glacis Road, 
GX11 1AA, Gibraltar

1209 Orange Street, Wilmington, 
DE 19801, United States
Rua Barao do Triunfo, 88 room 
1211, Brooklin Paulista, 04602-000, 
Sao Paulo, Brazil

Weseler Straß 253, Mûnster,48151, 
Germany 
1209 Orange Street, Wilmington, 
DE 19801, United States
Av. Constituyentes 635, Colonia 16 
de Septiembre,Mexico City, 11810, 
Mexico

GTECH Southern Africa (Pty) 
Ltd.

GTECH Ukraine

GTECH WaterPlace Park 
Company, LLC
Hydragraphix LLC

Hudson Alley Software, Inc.

I.G.T. - Argentina S.A.

I.G.T. (Australia) Pty Limited

Ground Floor, Orbach Place, 261 
Oxford Road, Illovo 2196, South 
Africa

3-A Leiptsygska Street, Kyiv, 
Ukraine

1209 Orange Street, Wilmington, 
DE 19801, United States
1209 Orange Street, Wilmington, 
DE 19801, United States
28 Liberty Street, New York, NY 
10005
Hipolito Alferez Bouchard 4191, 
Optima Park Tower, 5to piso - 
Munro, Argentina

Level 5, 11 Talavera Road, 
Macquarie Park, NSW 2113 
Australia

Ownership 
%
100

Shareholder
IGT Interactive C.V.

100

100

100

100

50

Dreamport, Inc. (>99.99%); IGT 
Foreign Holdings Corporation 
(<0.01%)

IGT Global Solutions Corporation

IGT Global Solutions Corporation

International Game Technology

IGT Global Services Limited

100

IGT Global Solutions Corporation

100

IGT Global Services Limited

100

100

100

100

100

100

100

100

100

100

100

IGT Global Solutions Corporation

IGT Global Solutions Corporation 
(>99.99%); IGT Foreign Holdings 
Corporation (<0.01%)

International Game Technology PLC

IGT Global Solutions Corporation

IGT Global Solutions Corporation 
(99.700258% - 100% of Class II); IGT 
Foreign Holdings Corporation 
(0.343297% - 99.998% of Common); 
IGT Latin America Corporation 
(0.000006% - .002% of Common)
IGT Global Solutions Corporation

GTECH Asia Corporation (99%); 
GTECH Management P.I. Corporation 
(1%)

IGT Global Solutions Corporation

IGT Global Solutions Corporation

IGT Global Solutions Corporation

International Game Technology 
(96.67%); International Game 
Technology S.R.L. (3.33%)

100

International Game Technology

Annual Report and Accounts 2020                                                                                                                             Page | 157

Name of entity
IGT

IGT - UK Group Limited

IGT (Alderney 1) Limited

IGT (Alderney 2) Limited

IGT (Alderney 4) Limited

IGT (Alderney 5) Limited

IGT (Alderney 7) Limited

IGT (Alderney) Limited

IGT (Gibraltar) Limited
IGT (Gibraltar) Solutions 
Limited f/k/a GTECH (Gibraltar) 
Limited

IGT (UK1) Limited

IGT (UK2) Limited

IGT (UK 3) Limited

IGT Asia - Macau, S.A.

IGT ASIA PTE. LTD.

IGT Asiatic Development 
Limited
IGT Australasia Corporation f/k/
a GTECH Australasia 
Corporation

IGT Austria GmbH f/k/a GTECH 
Austria GmbH
IGT Canada Solutions ULC f/k/
a GTECH Canada ULC

Address of registered office
701 South Carson Street, Suite 
200, Carson City, Nevada 89701, 
United States

Quay West Trafford Wharf Road, 
Trafford Park, Manchester, M17 
1HH, United Kingdom

Inchalla, Le Val, GY93UL, Alderney, 
Bristish Channel Islands
Inchalla, Le Val, GY93UL, Alderney, 
Bristish Channel Islands
Inchalla, Le Val, GY93UL, Alderney, 
Bristish Channel Islands
Inchalla, Le Val, GY93UL, Alderney, 
Bristish Channel Islands
Inchalla, Le Val, GY93UL, Alderney, 
Bristish Channel Islands
Inchalla, Le Val, GY93UL, Alderney, 
Bristish Channel Islands
57 - 63 Line Wall Road, Gibraltar
23 Portland House, Glacis Road, 
GX11 1AA, Gibraltar

Quay West Trafford Wharf Road, 
Trafford Park, Manchester, M17 
1HH, United Kingdom

Quay West Trafford Wharf Road, 
Trafford Park, Manchester, M17 
1HH, United Kingdom

 3rd Floor, 10 Finsbury Square, 
London, England EC2A 1AF.
Avenida Comercial de Macau, nos. 
251A-301, AIA Tower, 21/F, Room 
2101, Macau, China

1 Changi North St 1, 02-01 and 
02-03, 498789, Singapore
Jayla Place, Wickhams Cay I, Road 
Town, Tortola, British Virgin Islands
1209 Orange Street, Wilmington, 
DE 19801, United States

Seering 13-14, 8141 
Unterpremstatten, Austria
Queen's Marque, 600 - 1741 Lower 
Water Street, Halifax, Nova Scotia, 
Canada

IGT Colombia Ltda. f/k/a 
GTECH Colombia Ltda.

Carrera 45, #108A-50, Piso 5, 
Bogata, Colombia

IGT Colombia Solutions S.A.S.

IGT Commercial Services, S de 
R L CV

Carrera 45, #108A-50, Piso 5, 
Bogata, Colombia
Avenida Constituyentes 635, 16 de 
Septiembre, Mexico City, 11810, 
Mexico

Ownership 
%
100

Shareholder
International Game Technology

100

International Game Technology

100

100

100

100

100

100

100
100

IGT (Alderney) Limited

IGT (Alderney) Limited

IGT (Alderney) Limited

IGT (Alderney) Limited

IGT (Alderney) Limited

IGT Interactive C.V.

IGT Interactive C.V.
GTECH (Gibraltar) Holdings Limited

100

IGT Interactive, Inc.

100

IGT – UK Group Limited

100

100

100

100

100

100

100

99.99

100

100

International Game Technology PLC

International Game Technology 
(99.92%); IGT (0.04%); IGT 
International Holdings 1 LLC (0.04%)

International Game Technology

International Game Technology

IGT Global Solutions Corporation

IGT Germany Gaming GmbH

International Game Technology PLC

IGT Global Services Limited 
(99.998%); IGT Comunicaciones 
Colombia Ltda. (0.001%); Claudia 
Mendoza (0.001%) 
International Game Technology PLC

IGT Global Solutions Corporation 
(99.9%); IGT Foreign Holdings 
Corporation (0.1%)

Annual Report and Accounts 2020                                                                                                                             Page | 158

Name of entity
IGT Comunicaciones Colombia 
Ltda. f/k/a GTECH 
Comunicaciones Colombia 
Ltda.
IGT Czech Republic LLC f/k/a 
GTECH Czech Republic LLC
IGT Denmark Corporation f/k/a 
GTECH Northern Europe 
Corporation

IGT do Brasil Ltda.

IGT Dutch Interactive LLC

IGT EMEA B.V.

IGT Empowerment Trust

IGT Far East Pte Ltd f/k/a 
GTECH Far East Pte Ltd

IGT Foreign Holdings 
Corporation f/k/a GTECH 
Foreign Holdings Corporation

Address of registered office
Carrera 45, #108A-50, Piso 5, 
Bogata, Colombia

1209 Orange Street, Wilmington, 
DE 19801, United States
1209 Orange Street, Wilmington, 
DE 19801, United States

Avenida das Nacoes Unidas, 
14171, 15° Andar, City of Sao 
Paulo, Brazil

160 Greentree Drive, Suite 101, 
Dover, DE 19904, United States
Galwin 2, 1046 AW Amsterdam, 
Netherlands
2 Brands Hatch Close, Corner 
Indianapolis St, Kyalami Business 
Park, Midrand 1685, South Africa

8 Marina Boulevard, #05-02, 
Marina Bay Financial Centre, 
018981, Singapore

1209 Orange Street, Wilmington, 
DE 19801, United States

IGT France SARL f/k/a GTECH 
France SARL
IGT GAMES SAS f/k/a GTECH 
SAS

19, Boulevard Malesherbes, 75008 
Paris, France
Carrera 45, #108A-50, Piso 5, 
Bogata, Colombia

Ownership 
%
99.99

Shareholder
IGT Foreign Holdings Corporation 
(>99.99%); Claudia Mendoza 
(<0.01%) (Nominee share) 

37

IGT Global Solutions Corporation

100

IGT Global Solutions Corporation

100

100

100

100

IGT International Treasury B.V. 
(99.99%); IGT International Treasury 
Holding LLC (0.01%)

IGT Interactive Holdings 2 C.V.

IGT-Europe B.V.

IGT International Treasury B.V. 
(74.9%); International Game 
Technology Afrida (Pty) Ltd. (25.1%)

100

IGT Global Services Limited

100

IGT Global Solutions Corporation

100

100

100

100

100

IGT Foreign Holdings Corporation

IGT Global Services Limited (80%); 
IGT Comunicaciones Colombia Ltda. 
(10%); IGT Foreign Holdings 
Corporation (10%)
GTECH German Holdings Corporation 
GmbH
IGT Global Services Limited

IGT Global Solutions Corporation

IGT Germany Gaming GmbH f/
k/a GTECH Germany GmbH
IGT Germany GmbH f/k/a 
GTECH GmbH
IGT Global Services Limited f/k/
a GTECH Global Services 
Corporation Limited

IGT Global Solutions 
Corporation f/k/a GTECH 
Corporation

IGT Hong Kong Limited

IGT India Private Limited f/k/a 
GTECH India Private Limited

IGT Indiana, LLC f/k/a GTECH 
Indiana, LLC
IGT Interactive C.V.

Weseler Straß 253, Mûnster,48151, 
Germany 
Weseler Straß 253, Mûnster,48151, 
Germany 
Grigori Afxentiou, 27, 6021, 
Larnaca, Cyprus

1209 Orange Street, Wilmington, 
DE 19801, United States

100

IGT

26th Floor, No. 8 Queen's Road 
Central. Hong Kong, China
2nd Floor, NCC House, Sy. No. 64, 
Madhapur, Hyderabad, Kurnool, 
Telangana 500081, India

334 North Senate Avenue, 
Indianapolis, IN 46204
Galwin 2, 1046 AW Amsterdam, 
Netherlands

100

100

100

100

IGT Interactive Holdings 2 C.V. Galwin 2, 1046 AW, Amsterdam, 

100

Netherlands

IGT Asiatic Development Limited

IGT Global Services Limited (99.99%); 
IGT Far East Pte Ltd. (0.01%)

IGT Global Solutions Corporation

IGT (35.8274668%); IGT Interactive 
Holdings 2 C.V. (32.5220680%); 
International Game Technology 
(31.6504432%); IGT Dutch Interactive 
LLC (0.0000220%)
IGT Interactive, Inc. (13.831555%); 
International Game Technology 
(86.168444%); IGT International 
Holdings 1 LLC (0.000001%)

Annual Report and Accounts 2020                                                                                                                             Page | 159

Name of entity
IGT Interactive, Inc.

Address of registered office
160 Greentree Drive, Suite 101, 
Dover, DE 19904, United States
160 Greentree Drive, Suite 101, 
IGT International Holdings 1 
LLC
Dover, DE 19904, United States
IGT International Treasury B.V. Galwin 2, 1046 AW, Amsterdam, 

IGT International Treasury 
Holding LLC
IGT Ireland Operations Limited 
f/k/a GTECH Ireland Operations 
Limited

IGT Italia Gaming Machines 
Solutions S.r.l. f/k/a Spielo 
International Italy S.r.l.

IGT Japan K.K.

IGT Juegos S.A.S.

IGT Korea Yuhan Chaekim 
Hoesa a/k/a IGT Korea LLC
IGT Latin America Corporation 
f/k/a GTECH Latin America 
Corporation

IGT Lottery Holdings B.V.

IGT Malta Casino Holdings 
Limited f/k/a GTECH Malta 
Holdings Limited

IGT Malta Casino Limited f/k/a 
GTECH Malta Casino Limited
IGT Malta Interactive Limited f/
k/a GTECH Malta Poker 
Limited f/k/a Boss Media Malta 
Poker Ltd.
IGT Mexico Lottery S. de R.L. 
de C.V. f/k/a GTECH Servicios 
de México, S. de R.L. de C.V.

Netherlands
1209 Orange Street, Wilmington, 
DE 19801
Riverside One, Sir John 
Rogerson's Quay, Dublin 2, Ireland

Viale del Campo Boario, 56/d 
Roma, Italy

Oak Minami-Azabu Building 2F, 
3-19-23 Minami-Azabu, Minato-ku, 
Tokyo, 106-0047, Japan

Carrera 45, #108A-50, Piso 5, 
Bogata, Colombia
16th, 17th Fl, Teheran-ro 134, 
Gangnam-gu, Seoul, Korea
1209 Orange Street, Wilmington, 
DE 19801, United States

Galwin 2, 1046 AW Amsterdam, 
Netherlands
2, Belvedere Court, Triq Il- Qaliet, 
St. Julians STJ 3255, Malta

2, Belvedere Court, Triq Il- Qaliet, 
St. Julians STJ 3255, Malta
2, Belvedere Court, Triq Il- Qaliet, 
St. Julians STJ 3255, Malta

Av. Constituyentes 635, 16 de 
Septiembre, Mexico City, Mexico 
11810

IGT Monaco S.A.M. f/k/a 
GTECH Monaco S.A.M.

7, Rue Du Gabian, Le Gildo Pastor-
Bloc C-8 ETG-N° 22, 98000, 
Monaco

IGT Peru Solutions S.A. f/ka 
GTECH Peru S.A.

Av. El Derby Nro.254, Oficina 606 - 
Surco, Lima – Peru

IGT Poland Sp. z.o.o. f/k/a 
GTECH Poland Sp. z o.o.
IGT Slovakia Corporation f/k/a 
GTECH Slovakia Corporation
IGT SOLUTIONS CHILE SpA

IGT Spain Lottery, S.LU. f/k/a 
GTECH Global Lottery S.L.

AL. JEROZOLIMSKIE, nr 92, 
00-807, Warsaw, Poland
1209 Orange Street, Wilmington, 
DE 19801, United States
Avenida El Rosal N 5.108 
Santiago, Chile 8580000
Edificio Avant BCN, Selva 12, 
Planta 1, Modula A2, El Prat de 
Llobregat, Barcelona 08820, Spain

Ownership 
%
100

Shareholder
International Game Technology

100

100

100

100

International Game Technology

International Game Technology

IGT International Treasury B.V.

IGT Global Services Limited

100

Lottomatica Holding S.r.l.

100

IGT International Treasury B.V.

100

100

80

IGT Peru Solutions S.A. (60%); IGT 
Games S.A.S. (40%)
IGT Global Services Limited

IGT Global Solutions Corporation 
(80%); Computers and Controls 
(Holdings) Limited (20%)

100

International Game Technology PLC

99.99

IGT Sweden Interactive AB

99.99

IGT Malta Casino Holdings Limited

99.99

IGT Malta Casino Holdings Limited

100

95

100

100

100

100

100

IGT Global Solutions Corporation 
(99.9%); IGT Foreign Holdings 
Corporation Holdings Corporation 
(0.1%)
IGT Austria GmbH (95%); Walter 
Bugno (1%), Katarzyna Szorc (1%); 
Abdelhalim Stri (1%) 

IGT Germany Gaming GmbH 
(99.999971%); GTECH German 
Holdings Corporation GmbH 
(0.000029%)
IGT Global Solutions Corporation

IGT Global Solutions Corporation

International Game Technology PLC

IGT Global Services Limited

Annual Report and Accounts 2020                                                                                                                             Page | 160

Name of entity
IGT Spain Operations, S.A. f/k/
a GTECH Spain S.A.

IGT SWEDEN AB f/k/a GTECH 
Sweden AB
IGT Sweden Interactive AB f/k/a 
GTECH Sweden Interactive AB 
f/k/a Boss Media AB

IGT Sweden Investment AB f/k/
a GTECH Sweden Investment 
AB

IGT Technology Development 
(Beijing) Co. Ltd.

IGT Turkey Teknik Hizmetler Ve 
Musavirlik Anonim f/k/a GTECH 
Avrasya Teknik Hizmetler Ve 
Musavirlik A.S.
IGT U.K. Limited f/k/a GTECH 
U.K. Limited

IGT UK Games Limited f/k/a 
GTECH UK Games Limited
IGT UK Interactive Holdings 
Limited f/k/a GTECH Sports 
Betting Solutions Limited

IGT UK Interactive Limited f/k/a 
GTECH UK Interactive Limited

IGT VIA DOMINICAN 
REPUBLIC, SAS f/k/a GTECH 
VIA DR, SAS

IGT Worldwide Services 
Corporation f/k/a GTECH 
Worldwide Services 
Corporation
IGT-Canada Inc.

IGT-China, Inc.

IGT-Europe B.V.

IGT-Íslandi ehf. (IGT-Iceland 
plc)
IGT-Latvia SIA

IGT-Mexicana de Juegos, S. de 
R.L. de C.V.

IGT-UK Gaming Limited

Address of registered office
Edificio Avant, Parque de Negocios 
Mas Blau, Calle Selva 12, planta 
1a, Modulo A2, El Prat de 
Llobregat, 08820, Barcelona, Spain
Hälsingegatan 40 12tr, 113 43 
Stockholm, Sweden
Honnorsgatan 2, Vaxjo 35053, 
Sweden

Honnorsgatan 2, Vaxjo 35053, 
Sweden

11F, Viva Plaza, No. 29 Suzhou 
Street, Haidian District, Beijing 
100080, P.R. China

Nasuh Akar Mahallesi. Turkocagi 
cad. 1400. sok. No: 34/2, Balgat, 
Ankara, Turkey

1st Floor Building, 3 Croxley Green 
Business Park, Hatters Lane, 
Watford, WD18 8YG, United 
Kingdom
1 Bridgewater Place Water Lane, 
Leeds, West Yorkshire LS11 5QR 
3rd Floor 10 Finsbury Square, 
London, EC2A 1AF, United 
Kingdom

3rd Floor 10 Finsbury Square, 
London, EC2A 1AF, United 
Kingdom

Avenida Estrella Sadhala, Esquina 
Bartolome Colon, Edificio Hache, 
Primer Piso, Santiago, Dominican 
Republic
1209 Orange Street, Wilmington, 
DE 19801, United States

600-1134 Grande Allee O, bureau 
600, Quebec (Quebec) G1S1E5, 
Canada

160 Greentree Drive, Suite 101, 
Dover, DE 19904, United States
Galwin 2, 1046 AW Amsterdam, 
Netherlands
Sigtuni 3800, Selfoss, Iceland

Krisjana Valdemara Street 33-19. 
Riga, Latvia
Andres Bello 45 Piso 14, Col. 
Polanco, Chapultepec, Deleg. 
Miguel Hidalgo, D.F.C.P. 11560, 
Mexico
Quay West, Trafford Wharf Road, 
Trafford Park, Manchester, M17 
1HH, United Kingdom

Ownership 
%
100

Shareholder
IGT Spain Lottery S.L.U.

100

100

IGT Global Services Limited

IGT-Europe B.V.

100

IGT Sweden Interactive AB

100

IGT Hong Kong Limited

100

IGT Global Solutions Corporation 

100

IGT Global Solutions Corporation

100

100

IGT Sweden Interactive AB

International Game Technology PLC

100

IGT UK Interactive Holdings Limited

100

IGT Global Services Limited 
(99.9666%); IGT Ireland Operations 
Limited (0.0333%)

100

IGT Global Solutions Corporation

100

International Game Technology

100

100

100

100

100

International Game Technology

International Game Technology

International Game Technology

International Game Technology

IGT (99.99%); International Game 
Technology (0.01%)

100

IGT – UK Group Limited

Annual Report and Accounts 2020                                                                                                                             Page | 161

Name of entity
IMA S.r.l.

Innoka Oy

International Game Technology

International Game Technology 
(NZ) Limited
International Gaming 
Technology Brasil Servicos de 
Dados Ltda

International Game Technology 
España, S.L.
International Game Technology 
S.R.L.

International Game Technology 
Services Limited
International Game Technology-
Africa (Pty) Ltd.

LB Participacões E Loterias 
Ltda.

LB Produtos Lotéricos E 
Licenciamentos Ltda.

Leeward Islands Lottery 
Holding Company, Inc.

Lotterie Nazionali S.r.l.

Lottery Equipment Company

LOTTOITALIA S.r.l.

Lottomatica Giochi e 
Partecipazioni S.r.l.
Lottomatica Holding S.r.l.

Address of registered office
Viale del Campo Boario, 56/d 
Roma, Italy
Aku Korhosen tie 4, 00440 Helsinki, 
Finland
701 South Carson Strret, Suite 200, 
Carson City, Nevada 89701
Birchwood Park, Unit 4, 483 Hutt 
Road, Lower Hutt, New Zeland
Calcada Das Margaridas, 163, Sala 
02, Barueri, Sao Paulo, 06453-038, 
Brazil

Pza de Pablo Ruiz Picasso 1, Torre 
Picasso, 5, 28020 Madrid
Av. Pardo y Aliaga No. 695, Oficina 
11, distrito de San Isidro, provincia 
y departamento de Lima

27 Grigori, 6021, Larnaca, Cyprus

2 Brands Hatch Close, Corner 
Indianapolis St, Kyalami Business 
Park, Midrand 1685, South Africa

Calcada das Margaridas No. 163 
Sala 02, CV 1237 Centro 
Comercial de Alphaville, Barueri 
Sao Paulo Brazil 06453-038
Calcada das Margaridas No. 163 
Sala 02, CV 1237 Centro 
Comercial de Alphaville, Barueri 
Sao Paulo Brazil 06453-038
C18, The Sands Complex, Bay 
Road, Basseterre, St. Christopher, 
St. Kitts

Viale del Campo Boario, 56/d 
Roma, Italy
c/o Shevchenko, Didkovskiy and 
Parnters LLC, 2-A Kostyantynivska 
Street, 5th Floor, Kyiv, Ukraine

Viale del Campo Boario, 56/d 
Roma, Italy
Viale del Campo Boario, 56/d 
Roma, Italy
Viale del Campo Boario, 56/d 
Roma, Italy

Lottomatica Italia Servizi S.p.A. Via Pordenone, 8, Milano, Italy
Viale del Campo Boario, 56/d 
Lottomatica Scommesse S.r.l.
Roma, Italy
Viale del Campo Boario, 56/d 
Roma, Italy
102 Na Ranong Road, Klongtoey, 
Bangkok Metropolis, Thailand

Lottomatica Videolot Rete 
S.p.A.
Loxley GTECH Technology 
Co., Ltd.

Northstar Lottery Group, LLC

208 South LaSalle Street, Suite 
814, Chicago, IL 60601, United 
States

Ownership 
%
51

Shareholder
IGT EUROPE BV

81

100

100

100

100

100

100

100

100

100

IGT Global Services Limited

International Game Technology PLC

I.G.T. (Australia) Pty Limited

IGT Global Solutions Corporation

IGT-Europe B.V.

IGT (99.991%); IGT International 
Holdings 1 LLC (0.009%)

International Game Technology PLC

IGT International Treasury B.V. 
(74.9%); IGT Empowerment Trust 
(25.1%)

Lottomatica Giochi e Partecipazioni 
(>99.99%); International Game 
Technology PLC (<0.01%)

LB Participacões E Loterias Ltda. 
(>99.99%); International Game 
Technology PLC (<0.01%)

100

IGT Global Services Limited

64

100

Lottomatica Holding S.r.l.

GTECH Asia Corporation (99.994%); 
GTECH Management P.I. Corporation 
(0.006%)

61.5

Lottomatica Holding S.r.l.

100

100

100
100

100

49

80

International Game Technology PLC

International Game Technology PLC

Lottomatica Holding S.r.l.
Lottomatica Holding S.r.l.

Lottomatica Holding S.r.l.

IGT Global Services Limited (10%); 
IGT Global Solutions Corporation 
(39%)

IGT Global Solutions Corporation

Northstar New Jersey Holding 
Company, LLC

820 Bear Tavern Road, West 
Trenton, NJ 08628, United States

50.15

IGT Global Solutions Corporation

Annual Report and Accounts 2020                                                                                                                             Page | 162

Name of entity
Northstar New Jersey Lottery 
Group, LLC
Northstar SupplyCo New 
Jersey, LLC
Online Transaction 
Technologies S.à.r.l. à Associé 
Unique

Orbita Sp. z o.o.

Oy IGT Finland AB f/k/a Oy 
GTECH Finland Ab

PCC Giochi e Servizi S.p.A.

Playyoo SA

Powerhouse Technologies, Inc.

Probability (Gibraltar) Limited

Prodigal Lottery Services, N.V.

Retail Display and Service 
Handlers, LLC
Ringmaster S.r.l.
SB Industria E Comercio Ltda.

SED Multitel S.r.l.

Servicios Corporativos y de 
Administracion, S. de R.L. de 
C.V.

St. Kitts and Nevis Lottery 
Company, Ltd.
Technology Risk Management 
Services, Inc.
UTE LOGISTA IGT f/k/a UTE 
Logista-GTECH, Law 18/1982, 
No. 1

VIA TECH Servicios SpA

VLC, Inc.

Your Sales S.r.L. 

ZEST GAMING MEXICO, S.A. 
DE C.V.

Address of registered office
820 Bear Tavern Road, West 
Trenton, NJ 08628, United States
820 Bear Tavern Road, West 
Trenton, NJ 08628, United States
Twin Center West, Angle Bd 
Zerktouni et Al Massira El Khadra, 
Casablanca, Morocco

Aleje Jerozolimskie 92, 00-807 
Warsaw, Poland
c/o Veikkaus Oy, Aku Korhosen tie 
2-4, 00440 Veikkaus, Vantaa, 
Finland

Viale del Campo Boario, 56/d 
Roma, Italy
Via Cantonale 19, Lugano 6900, 
Switzerland
6355 South Buffalo Drive, Las 
Vegas, Nevada, 89113, United 
States

Suite 23, Portland House Glacis 
Road, GX11 1AA, Gibraltar
63A Walter J.A. Nisbeth Road, 
Pondfill Philipsburg, St. Maarten
1209 Orange Street, Wilmington, 
DE 19801, United States
Corso Francia, 110 - Torino, Italy
Rua Rio Pauini 30, A, Quadra F, 
conjunto Manauense, Bairro Nossa 
Senhora das Graças, CEP 
69053-001, Cidade de Manaus, 
Estado do Amazonas
Viale del Campo Boario, 56/d 
Roma, Italy
Andres Bello 45 Piso 14, Col. 
Polanco, Chapultepec, Deleg. 
Miguel Hidalgo, D.F.C.P. 11560, 
Mexico
C18, The Sands Complex, Bay 
Road, Basseterre, St. Kitts
1209 Orange Street, Wilmington, 
DE 19801, United States
Trigo n° 39, Polfgono Industrial 
Polvoranca, Madrid, 18104 Spain

Isadora Goyenechea, 3447 Piso 
19, 2215-21, Las Condes, 
Santiago, Chile

6355 South Buffalo Drive, Las 
Vegas, Nevada, 89113, United 
States

Viale del Campo Boario, 56/d 
Roma, Italy
Campos Eliseos169, Col. Polanco, 
Mexico City, 11560, Mexico

Ownership 
%
82.31

70

Shareholder
Northstar New Jersey Holding 
Company, LLC
IGT Global Solutions Corporation

100

IGT Foreign Holdings Corporation

100

100

100

100

100

100

100

100

50
100

100

100

100

100

50

IGT Global Solutions Corporation

IGT Global Solutions Corporation

Lottomatica Holding S.r.l.

IGT UK Interactive Limited

International Game Technology

IGT UK Interactive Limited

Leeward Islands Lottery Holding 
Company, Inc.
IGT Global Solutions Corporation

Lottomatica Holding S.r.l.
IGT Global Solutions Corporation 
(˃99.99%); IGT Foreign Holdings 
Corporation (˂0.01%)

Lottomatica Holding S.r.l.

International Game Technology 
(99.97%); IGT (0.03%)

Leeward Islands Lottery Holding 
Company, Inc.
IGT Global Solutions Corporation

IGT Spain Lottery S.L.U.

100

IGT Global Services Limited

100

Powerhouse Technologies, Inc.

100

100

Lottomatica Holding S.r.l.

International Game Technology PLC 
(99%); IGT Spain Lottery S.L.U. (1%)

Annual Report and Accounts 2020                                                                                                                             Page | 163

Name of entity
Joint Ventures
CLS-GTECH Company Limited PO Box 957, Offshore 

Address of registered office

Telling IGT Information 
Technology (Shenzhen) Co., 
Ltd.

Ringmaster S.r.l.

Incorporations Centre, Road Town, 
Tortola, British Virgin Islands

503D, Tian An Chuangxin Keji 
Square (Phase II) East Block, the 
Interchange of Binhe Road and 
Xiangmihu Road, Shatou Street, 
Futian District, Shenzhen, China
Corso Francia, 110 - Torino, Italy

Ownership 
%

Shareholder

50

49

IGT Global Services Limited

IGT Global Services Limited

50

Lottomatica Holding S.r.l.

Annual Report and Accounts 2020                                                                                                                             Page | 164

FINANCIAL STATEMENTS

INTERNATIONAL GAME TECHNOLOGY PLC

INDEX TO PARENT COMPANY FINANCIAL STATEMENTS 

Parent Balance Sheet at December 31, 2020 and 2019..................................................................................

Parent Statement of Shareholders' Equity for the years ended December 31, 2020 and 2019.......................

Notes to the Parent Financial Statements........................................................................................................

166

167

168

Annual Report and Accounts 2020                                                                                                                             Page | 165

 International Game Technology PLC 
Parent Balance Sheet 

 ($ thousands)

Notes

2020

2019

December 31,

6

3

4

4

4

6

124,675 
76,758 
12,642 
5,635 
219,710 
766 
9,300 
4,786,024 
7,673,136 
37,401 
12,506,627 
12,726,337 

6,713 
392,672 
— 
103,761 
247,929 
55,505 
806,580 
7,808,477 
9,133 
353,402 
1,763 
8,172,775 
8,979,355 

20,485 
21,002 
3,566,621 
138,874 
3,746,982 
12,726,337 

289,595 
476,446 
97,879 
11,297 
875,217 
1,034 
10,952 
4,659,174 
7,435,151 
39,703 
12,146,014 
13,021,231 

1,186 
434,789 
— 
124,082 
533,834 
153,245 
1,247,136 
7,539,284 
11,173 
74,406 
2,835 
7,627,698 
8,874,834 

20,443 
21,002 
3,960,373 
144,579 
4,146,397 
13,021,231 

Assets
Current assets:

Cash and cash equivalents
Intercompany loans receivable
Receivables from related parties
Other current assets

Total current assets

Property, plant and equipment, net
Right-of-use assets
Investments in subsidiaries
Intercompany loans receivable
Other non-current assets

Total non-current assets

Total assets

Liabilities and shareholders' equity
Current liabilities:

Accounts payable
Current portion of long-term debt
Short-term borrowings
Loans payable to related parties
Payables to related parties
Other current liabilities

Total current liabilities

Long-term debt, less current portion
Lease liabilities
Loans payable to related parties
Other non-current liabilities

Total non-current liabilities

Total liabilities
Shareholders' equity

Share capital
Share premium
Retained earnings
Other reserves

Total shareholders' equity

Total liabilities and shareholders' equity

Net (loss) income was $(344.8) million and $379.9 million for the years ended December 31, 2020 and 2019, respectively. As 
permitted by section 408 of the Companies Act 2006, no statement of comprehensive income for International Game Technology 
PLC is shown.

The Parent financial statements were approved by the Board of Directors on March 11, 2021 and signed on its behalf on 
March 16, 2021 by:

Marco Sala
Chief Executive Officer
Company registration number: 09127533

The accompanying notes are an integral part of these Parent financial statements.

Annual Report and Accounts 2020                                                                                                                             Page | 166

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
International Game Technology PLC
Parent Statement of Shareholders' Equity
($ thousands) 

Balance at December 31, 2018

20,421 

21,002 

3,715,278 

142,977 

3,899,678 

Share Capital

Share Premium

Retained 
Earnings

Other Reserves

Total Equity

Net income

Other comprehensive income

Total comprehensive income

Dividends paid

Shares issued under stock award plans

Stock-based compensation 

Non-cash investment in subsidiaries

Other

— 

— 

— 

— 

22 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

379,911 

— 

379,911 

(163,503) 

(1,603) 

6,905 

18,527 

4,858 

— 

1,602 

1,602 

— 

— 

— 

— 

— 

379,911 

1,602 

381,513 

(163,503) 

(1,581) 

6,905 

18,527 

4,858 

Balance at December 31, 2019

20,443 

21,002 

3,960,373 

144,579 

4,146,397 

Net loss

Other comprehensive loss

Total comprehensive loss

Dividends paid

Shares issued under stock award plans

Stock-based compensation

Non-cash investment in subsidiaries

Balance at December 31, 2020

— 

— 

— 

— 

42 

— 

— 

— 

— 

— 

— 

— 

— 

— 

(344,777) 

— 

(344,777) 

(40,887) 

(1,211) 

1,817 

(8,694) 

— 

(5,705) 

(5,705) 

— 

— 

— 

— 

(344,777) 

(5,705) 

(350,482) 

(40,887) 

(1,169) 

1,817 

(8,694) 

20,485 

21,002 

3,566,621 

138,874 

3,746,982 

For further information related to shareholders' equity, refer to Note 20, Shareholders' Equity, in the notes to the 
consolidated financial statements included herein.

The accompanying notes are an integral part of these Parent financial statements.

Annual Report and Accounts 2020                                                                                                                             Page | 167

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
International Game Technology PLC
Notes to the Parent Financial Statements

1.   Description of Business

The principal activities of International Game Technology PLC (the "Parent") are to make investments and provide 
loans to its consolidated subsidiaries. All references to the "Company" refer to the business and operations of the 
Parent and its consolidated subsidiaries.

2.  Summary of Significant Accounting Policies

Basis of Preparation 

The accompanying financial statements and notes of the Parent have been prepared in accordance with Financial 
Reporting Standard 101 "Reduced Disclosure Framework ("FRS 101") and the Companies Act 2006 applicable to 
companies reporting under FRS 101. The amendments to FRS 101 issued in March 2018 and effective immediately 
have  been  applied.  The  Parent  financial  statements  are  stated  in  thousands  of  U.S.  dollars  unless  otherwise 
indicated.

In the transition from IFRS, the Company has made no measurement and recognition adjustments. In applying FRS 
101, various disclosure amendments to the financial statements have been applied from Adopted IFRS disclosure 
requirements.  The  results  of  the  Company  herein  have  not  been  impacted  due  to  the  adoption  FRS  101.  The 
comparative information has been amended where necessary to reflect the disclosure requirements of FRS 101.

In  preparing  these  financial  statements,  the  Company  applies  the  recognition,  measurement,  and  disclosure 
requirements of Adopted IFRSs, but makes amendments where necessary in order to comply with the Companies 
Act 2006 and has set out below where advantage of the FRS 101 disclosure exemptions have been taken. 

The  accounting  policies  set  out  below  have  been  applied  consistently  to  all  periods  presented  in  these  financial 
statements. The following exemptions available under FRS 101 have been applied: 

•

The following paragraphs of IAS 1 "Presentation of financial statements":

▪
▪
▪
▪
▪
▪
▪

10(d) (statement of cash flows);
16 (statement of compliance with all IFRS);
38 (comparative information requirements in respect of Paragraph 79(a)(iv) of IAS 1)
38A (requirement for minimum of two primary statements, including cash flow statements);
38B-D (additional comparative information);
111 (cash flow statement information);
134-136 (capital management disclosures);

•

•

•

•

•

•

•

IAS 7 "Statement of Cash Flows"

Paragraphs  30  and  31  of  IAS  8  "Accounting  policies,  changes  in  estimates  and  errors"  (requirement  for  the 
disclosure  of  information  when  an  entity  has  not  applied  a  new  IFRS  that  has  been  issued  and  is  not  yet 
effective);

IFRS 7 "Financial Instruments: Disclosures";

Paragraphs 91 to 99 of IFRS 13 "Fair value measurement" (disclosure of valuation techniques and inputs used 
for fair value measurement of assets and liabilities);

The  requirements  of  IAS  24  "Related  party  disclosures"  to  disclose  related  party  transactions  entered  into 
between two or more members of a group; 

Paragraph 17 of IAS 24 "Related party disclosures" (key management compensation); and

Paragraphs  45(b)  and  46  to  52  of  IFRS  2,  "Share-based  payment"  (details  of  the  number  and  weighted- 
average exercise prices of stock options and stock awards, and how the fair value of stock options and stock 
awards was determined).

Annual Report and Accounts 2020                                                                                                                             Page | 168

 
 
 
Going Concern

The Directors have considered the impact of COVID-19 on the Company’s operations (including the effects of any 
governmental or regulatory response to the pandemic), and mitigations to these risks. Overall, the impact of these 
items would heighten certain risks, such as the execution of the Company’s commercial strategies. The Company is 
continuously  monitoring,  and  mitigating  where  possible,  impacts  of  these  risks. Additionally,  the  Company  has  a 
wide diversity of customers and suppliers across different geographic areas. The Directors believe that, overall, the 
Company is well placed to manage its business risks successfully. 

The  Company’s  cash  flows  generated  from  operating  activities  together  with  cash  flows  generated  from  financing 
activities  have  historically  been  sufficient  to  meet  the  Company's  liquidity  requirements;  however,  the  Company 
implemented  robust  business  continuity  plans  with  cost  reduction  and  capital  spending  avoidance  initiatives  in 
anticipation of the impact on liquidity arising from COVID-19.

The Company believes its ability to generate cash from operations to reinvest in its business, primarily due to the 
long-term  nature  of  its  contracts,  is  one  of  its  fundamental  financial  strengths.  Combined  with  funds  currently 
available  and  committed  borrowing  capacity,  the  Company  expects  to  have  sufficient  liquidity  to  meet  its  financial 
obligations and working capital requirements in the ordinary course of business for at least the next 12 months from 
the  date  of  issuance  of  these  consolidated  financial  statements  and  the  ability  to  maintain  compliance  with 
covenants  under  our  borrowing  facilities  over  the  same  period.  Consequently,  the  Directors  believe  that  the 
Company  is  well  placed  to  manage  its  business  risks  successfully.  Accordingly,  we  continue  to  adopt  the  going 
concern basis in preparing these Parent financial statements.

Summary of Significant Accounting Policies

The accounting policies used in the preparation of the Parent financial statements are the same as those used in 
the preparation of the consolidated financial statements, in accordance with the Companies Act 2006. Refer to Note 
2, Summary of Significant Accounting Policies, in the notes to the consolidated financial statements included herein. 
In addition to those accounting policies, the following accounting policy for investments in subsidiaries also applies 
to the Parent financial statements: Investments in subsidiaries are held at cost less accumulated impairment losses, 
if any.

3.   Investments in Subsidiaries

($ thousands)

International Game Technology

Lottomatica Holding S.r.l.

Other

Country of

December 31,

Incorporation

2020

2019

United States

  3,673,622 

3,540,901 

Italy

837,355 

275,047 

838,825 

279,448 

  4,786,024 

4,659,174 

For  a  complete  list  of  the  Parent's  subsidiaries,  refer  to  Note  28,  The  Parent's  Directly  and  Indirectly  Owned 
Subsidiaries, in the notes to the consolidated financial statements included herein.

Annual Report and Accounts 2020                                                                                                                             Page | 169

 
 
 
 
 
 
 
4.  Debt

The principal balance of each debt obligation reconciles to the balance sheet is as follows:

($ thousands)

6.250% Senior Secured U.S. Dollar Notes due February 2022

4.750% Senior Secured Euro Notes due February 2023

3.500% Senior Secured Euro Notes due July 2024

Principal

  1,000,001 

  1,043,035 

613,550 

6.500% Senior Secured U.S. Dollar Notes due February 2025

  1,100,000 

3.500% Senior Secured Euro Notes due June 2026

6.250% Senior Secured U.S. Dollar Notes due January 2027

2.375% Senior Secured Euro Notes due April 2028

5.250% Senior Secured U.S. Dollar Notes due January 2029

920,325 

750,000 

613,550 

750,000 

December 31, 2020
Debt 
issuance
cost, net

Swap and 
other

Total

(3,039)   

(4,983)   

(3,808)   

(8,359)   

(6,995)   

(5,845)   

(5,150)   

(6,875) 

6,860 

  1,003,822 

— 

— 

— 

— 

— 

— 

  1,038,052 

609,742 

  1,091,641 

913,330 

744,155 

608,400 

743,125 

Senior Secured Notes, long-term

  6,790,461 

(45,054)   

6,860 

  6,752,267 

Euro Term Loan Facility due January 2023
Euro Revolving Credit Facilities due July 2024 1
U.S. Dollar Revolving Credit Facilities due July 2024 1
Long-term debt, less current portion

  1,055,306 

(7,439)   

8,343 

  1,056,210 

— 

— 

— 

— 

— 

— 

— 

— 

  7,845,767 

(52,493)   

15,203 

  7,808,477 

Euro Term Loan Facility due January 2023

Current portion of long-term debt

392,672 

392,672 

— 

— 

— 

— 

392,672 

392,672 

Total Debt

  8,238,439 

(52,493)   

15,203 

  8,201,149 

(1) $12.3 million of debt issuance costs, net presented in other non-current assets

Annual Report and Accounts 2020                                                                                                                             Page | 170

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
($ thousands)

Principal

December 31, 2019
Debt 
issuance
cost, net

Swap

Total

6.250% Senior Secured U.S. Dollar Notes due February 2022

  1,500,000 

4.750% Senior Secured Euro Notes due February 2023

954,890 

(8,199)   

(6,508)   

3.500% Senior Secured Euro Notes due July 2024

561,700 

(4,369)   

6.500% Senior Secured U.S. Dollar Notes due February 2025

  1,100,000 

(10,041)   

3.500% Senior Secured Euro Notes due June 2026

842,550 

(7,445)   

6.250% Senior Secured U.S. Dollar Notes due January 2027

2.375% Senior Secured Euro Notes due April 2028

750,000 

561,700 

(6,613)   

(5,297)   

(473)    1,491,328 

— 

— 

— 

— 

— 

— 

948,382 

557,331 

  1,089,959 

835,105 

743,387 

556,403 

Senior Secured Notes, long-term

  6,270,840 

(48,472)   

(473)    6,221,895 

Euro Term Loan Facility due January 2023
Euro Revolving Credit Facilities due July 2024 1
U.S. Dollar Revolving Credit Facilities due July 2024 1
Long-term debt, less current portion

  1,325,612 

(8,223)   

— 

— 

— 

— 

— 

— 

— 

  1,317,389 

— 

— 

  7,596,452 

(56,695)   

(473)    7,539,284 

4.750% Senior Secured Euro Notes due March 2020

Current portion of long-term debt

435,767 

435,767 

(978)   

(978)   

— 

— 

434,789 

434,789 

Total Debt

  8,032,219 

(57,673)   

(473)    7,974,073 

(1) $17.9 million of debt issuance costs, net presented in other non-current assets

Principal payments for each debt obligation, excluding short-term borrowings, for the next five years and thereafter 
are as follows: (thousands):

Year
2021

2022

2023

2024

2025

2026 and thereafter

Total principal payments

U.S. Dollar 
Denominated 

Euro 
Denominated 

Total

$ 

—  $ 

392,672  $ 

392,672 

1,000,001 

— 

— 

392,672 

1,705,669 

613,550 

1,392,673 

1,705,669 

613,550 

1,100,000 

— 

1,100,000 

1,500,000 

3,033,875 
$  3,600,001  $  4,638,438  $  8,238,439 

1,533,875 

For further information related to debt, refer to Note 17, Debt, in the notes to the consolidated financial statements 
included herein.

5. 

Income Taxes

The provision for income taxes consists of:

($ thousands)
Current:
Withholding tax
Current tax on profit for the year

For the year ended December 31,

2020

2019

341 
— 
341 

80 
777 
857 

Annual Report and Accounts 2020                                                                                                                             Page | 171

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income taxes paid, net of refunds, were $0.5 million and $3.0 million for 2020 and 2019, respectively. There were no 
deferred tax assets and deferred tax liabilities at December 31, 2020 and 2019.

The Parent is a tax resident in the United Kingdom ("U.K."). A reconciliation of the provision for income taxes, with 
the  amount  computed  by  applying  the  weighted  average  rate  of  the  U.K.  statutory  main  corporation  tax  rates 
enacted in each of the Parent's calendar year reporting periods to income before provision for income taxes is as 
follows:

($ thousands)
(Loss) income before provision for income taxes
United Kingdom statutory tax rate
Statutory tax (benefit) expense

Change in unrecognized deferred tax asset
Non-deductible debt costs
Unrealized foreign exchange
Foreign withholding taxes
Non-taxable dividend income
Earnout investment adjustment
Other

Effective tax rate

For the year ended December 31,

2020
(344,436) 

2019
  380,768 

 19.00 %

 19.00 %

(65,443) 

72,346 

46,155 
24,365 
14,386 
341 
(20,367) 
— 
904 
341 

(584) 
— 
(3,744) 
80 
(67,187) 
(95) 
41 
857 

 (0.1) %

 0.2 %

The Parent's effective income tax rate was (0.1)% in 2020 compared to 0.2%  in 2019. The principal drivers of the 
tax rate reduction is the level of pretax income/(loss) in 2020 versus 2019.

Changes to the U.K. corporate tax rates were substantively enacted as part of Finance Bill 2015 (on October 26, 
2015) and Finance Bill 2016 (on September 7, 2016). These changes, which include reductions to the main tax rate 
to 17% on April 1, 2020, have been superseded by the 2020 Finance Bill with the result that the UK corporate tax 
rate  remains  at  19%  for  2020.  Deferred  taxes  at  the  balance  sheet  date  have  been  measured  using  the  19% 
enacted tax rate and are reflected in these financial statements.

Net Operating Losses

At December 31, 2020 and 2019, the Parent had gross tax loss carryforwards of $638.0 million and $394.0 million, 
respectively,  that  relate  to  the  U.K.  No  deferred  tax  assets  were  recorded  for  these  tax  loss  carryforwards  as 
realization  is  not  probable.  These  tax  loss  carryforwards  may  be  carried  forward  indefinitely  notwithstanding  that 
they offset only 50% of taxable income (above a £5.0 million full allowance threshold) in a given year.

6.  Leases

The Parent has a lease for its registered office in London that is effective from March 25, 2015 to March 25, 2025 
and a lease for another location in London that is utilized entirely by a subsidiary, which is effective from January 14, 
2016 to January 13, 2026. Leasehold improvements made to the Parent's registered office in London are capitalized 
and  depreciated  from  the  date  placed  in  service  through  March  25,  2025,  in  accordance  with  the  Company's 
depreciation policy. 

Annual Report and Accounts 2020                                                                                                                             Page | 172

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The classification of our leases in the balance sheet are as follows:

($ thousands)
Assets

ROU asset, net (1)

Total lease assets

Liabilities

Lease liability, current
Lease liability, non-current

Total lease liabilities

Balance Sheet Classification

Right-of-use assets

Other current liabilities
Lease liabilities

December 31, 
2020

December 31, 
2019

9,300 
9,300 

10,952 
10,952 

2,388 
9,133 
11,521 

2,240 
11,173 
13,413 

(1) ROU assets are recorded net of accumulated amortization of $4.0 million and $1.9 million at December 31, 2020 and December 31, 2019, 
respectively.

Maturities of lease liabilities at December 31, 2020 are as follows ($ thousands):

Year
2021
2022

2023

2024

2025

Thereafter

Total lease payments

Less: Imputed interest

Present value of lease liabilities

7.   Stock-Based Compensation

Total

2,727 

2,727 

2,727 

2,727 

1,493 

— 

12,401 

(880) 

11,521 

Stock-based  incentive  awards  are  provided  to  directors  and  employees  under  the  terms  of  our  2015  Equity 
Incentive Plan (the "Plan") as administered by the Board. Awards available under the Plan principally include stock 
options, performance share units, restricted share units or any combination thereof. The maximum number of new 
shares  that  may  be  granted  under  the  Plan  is  11.5  million  shares.  To  the  extent  any  award  is  forfeited,  expires, 
lapses, or is settled for cash, the award is available for reissue under the Plan. We utilize authorized and unissued 
shares to satisfy all shares issued under the Plan.

Stock Options

Stock options are awards that allow the employee to purchase shares of our stock at a fixed price. Stock options are 
granted under the Plan at an exercise price not less than the fair market value of a share on the date of grant. In 
2018,  stock  options  were  granted  solely  to  our  Chief  Executive  Officer,  which  will  vest  in  2021  subject  to  certain 
performance  and  other  criteria,  and  have  a  contractual  term  of  approximately  six  years.  No  stock  options  were 
granted in 2020 or 2019. 

Annual Report and Accounts 2020                                                                                                                             Page | 173

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stock Awards

Stock  awards  are  principally  made  in  the  form  of  performance  share  units  ("PSUs")  and  restricted  share  units 
("RSUs"). PSUs are stock awards where the number of shares ultimately received by the employee depends on the 
Company’s  performance  against  specified  targets,  which  may  include  Adjusted  EBITDA,  Adjusted  Net  Debt  and 
Total Shareholder Return  ("TSR") relative to the Russell  Mid Cap Market Index. PSUs typically vest 50% over an 
approximate  three-year  period  and  50%  over  an  approximate  four-year  period.  Dividend  equivalents  are  not  paid 
under  the  Plan.  The  fair  value  of  each  PSU  is  determined  on  the  grant  date  or  modification  date,  based  on  the 
Company’s stock price, adjusted for the exclusion of dividend equivalents, and assumes that performance targets 
will be achieved. Over the performance period, the number of shares of stock that will be issued is adjusted based 
upon the probability of achievement of performance targets. The ultimate number of shares issued and the related 
compensation  cost  recognized  as  expense  is  based  on  a  comparison  of  the  final  performance  metrics  to  the 
specified targets. In 2020, no PSUs were granted.

RSUs are stock awards granted to directors that entitle the holder to shares of common stock as the award vests, 
typically over a one-year period, and have a contractual term of 10 years. Dividend equivalents are not paid under 
the  Plan.    In  2020,  RSUs  were  also  granted  to  employees,  which  will  vest  in  approximately  one-  and  two-year 
vesting periods.

8.  Employee Information

Employee Benefit Expense

($ thousands)

Social security and other benefits

Wages and salaries

Stock-based compensation

Incentive compensation

For the year ended
December 31,

2020

2019

5,563 

2,015 

1,817 

(420)   

8,975 

5,265 

1,784 

6,905 

4,255 

18,209 

The  Parent  had  10  and  eight  people  employed  in  corporate  support  roles  as  of  December  31,  2020  and  2019, 
respectively.

9.  Auditors' Remuneration

Aggregate  fees  for  audit  services  rendered  by  PricewaterhouseCoopers  LLP  were  $75,000  and  $75,000  for  the 
years ended December 31, 2020 and 2019, respectively.

Audit  services  consist  of  professional  services  performed  in  connection  with  the  Parent's  annual  financial 
statements.

Annual Report and Accounts 2020                                                                                                                             Page | 174