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FY2014 Annual Report · Intuit
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At intu we create compelling 
experiences that surprise 
and delight our customers

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Intu Properties plc
Annual Report 2014

 
 
 
 
 
We aim to attract people  
for longer, more often, which helps  
our retailers flourish

What’s inside this report

This powers our business, 
creating value for our retailers, 
our communities and our investors 
and drives our long-term success

Contents

Strategic report
Overview
At a glance
2014 highlights
Chairman’s statement

Business model and strategy
Business model
Corporate responsibility approach
Market review
Strategy
Interview with the Chief Executive
Strategic review
Focus on new developments
Top properties
Key performance indicators
People
Key risks and uncertainties

Financial review
Financial review

Corporate responsibility
Better together
Communities and  
economic contribution
Environmental efficiency
Relationships

Governance
Board of Directors
Executive management
Governance
The Board
Relations with shareholders
Audit Committee
Nomination and Review Committee
Directors’ remuneration report
Directors’ report
Statement of Directors’ responsibilities

48

49
50
52

54
56
57
58
62
63
68
71
84
86

Accounts
Independent auditors’ report
Consolidated income statement
Consolidated statement 
of comprehensive income
Balance sheets
Statements of changes in equity
Statements of cash flows
Notes to the accounts

Other information
Investment and development  
property
Financial covenants
Group including share of joint ventures
Underlying profit statement
EPRA performance measures
Financial record
Glossary
Dividends
Shareholder information

2
4
6

8
10
12
14
16
18
26
28
30
32
38

40

intugroup.co.uk/ar2014

Benefits of scale
See page 19 
for more information

Carbon reduction award
See page 51 
for more information

World class service
See page 37 
for more information

Our Spanish enterprise
See page 70 
for more information

Dining revolution
See page 47 
for more information

88
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101

151
153
155
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158
162
163
165
166

1

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukAt a glance

Intu owns and manages some of the best shopping centres, 
in some of the strongest locations, right across the country 
including nine of the UK’s top 20

Our year  
in facts  
and figures

January
Conditional 
development 
agreement for 
intu Broadmarsh 

February
Works commence 
to refurbish intu 
Victoria Centre 
and create a new 
catering cluster

March
Construction starts  
on new cinema and 
restaurant quarter  
at intu Potteries

Direct employees 

2,459

and almost 89,000  
employed in  
our centres

September
Refurbishment  
of intu Lakeside 
food court complete

1/2

of the UK’s population 
visit an intu centre 
each year

Carbon reduction since 2011  

30%

2

Over

21m sq. ft.

of retail, catering and leisure space

December
Announced 
acquisition of 
Puerto Venecia, 
Zaragoza, Spain.
Planning consent 
granted for major 
extension at 
intu Braehead

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
Our values
Creative 
Bold 
Genuine
Asset valuation

Super-regional centres
1.  intu Trafford Centre (£2,200m)
2. intu Lakeside (£1,255m)
3. intu Metrocentre (£928m)
4. intu Braehead (£599m)
5. intu Merry Hill (£435m)
6. Cribbs Causeway, Bristol (£243m)

Town and city centres
7. Manchester Arndale (£430m)
8. intu Derby (£420m)
9. St David’s, Cardiff (£308m)
10. intu Eldon Square (£273m)
11. intu Watford (£335m)
12.  intu Victoria Centre (£314m)
13. intu Milton Keynes (£278m)
14. intu Chapelfield (£261m)
15. intu Bromley (£171m)
16. intu Potteries (£165m)

15 16

14

13

12

11

10

9

8

7

Spanish centres
Parque Principado (€106m)
Puerto Venecia (€451m)1

1  Acquisition completed January 2015.

3

Occupancy 

95%

May
Acquisition of 
intu Merry Hill 
and intu Derby

June
Joint venture 
formed with KWAP 
at intu Uxbridge

Passing rent 

£401 million

Debt to assets ratio 

44%

Substantial  
development pipeline

£1.9 billion  

£1.3 billion in the UK and £0.6 billion in Spain

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report2014 highlights

intu Potteries

Net rental income1

2010

2011

2012

2013

2014

Underlying EPS

20102

20112

20122

20132

2014

£277m

£364m

£363m

£370m 

£397m

14.0p

15.0p

14.7p

13.7p

13.3p

Net rental  
income1
 £397m
2013: £370m

Property  
revaluation  
surplus1
 £648m
2013: £126m

Underlying  
earnings
 £162m
2013: £140m

Profit for  
the year
 £600m
2013: £364m

Underlying EPS
 13.3p
2013: 13.7p2
1 
2  Adjusted for rights issue bonus factor.
Please refer to glossary for definition of terms.

Including Group share of joint ventures.

Presentation of information
Amounts are presented including the Group’s 
share of joint ventures. Comparative per share 
information is adjusted for the rights issue bonus 
factor. See Financial Review, page 40, for details.

4

Delivering 
improved returns
Our focus has been on total property 
returns and sustainable income
 —  property valuations increased 
8.2 per cent (£648 million), 
outperforming the IPD monthly retail 
index which increased 7.3 per cent

 — total property return, as calculated by 
IPD, 13.1 per cent (2013 – 7.3 per cent)

 —  net asset value per share (diluted, 

adjusted) of 379 pence, giving a total 
financial return for the year of 17 per 
cent on the pro forma opening net asset 
value per share of 335 pence

 —  underlying earnings per share 13.3 
pence (H1 6.4 pence; H2 6.9 pence)
(2013 – 13.7 pence) reflecting a 
reduction in like-for-like net rental 
income of 3.2 per cent in the year

 —  signed 210 long-term leases for 

£34 million new annual rent at an 
average 5 per cent above previous 
passing rent

Significant 
corporate activity
Another year of progress in 2014
 —  acquired two UK top 20 shopping centres, 
intu Merry Hill and intu Derby, along 
with Sprucefield retail park in Northern 
Ireland in May 2014 for £855 million

 —  exchanged contracts in December 2014 
to acquire a top 10 Spanish shopping 
centre, Puerto Venecia, Zaragoza for 
€451 million. Acquisition completed 
in January 2015

 —  formed a joint venture at intu Uxbridge 
introducing an 80 per cent partner for 
£175 million, a small premium to the 
December 2013 book value

 — debt refinancing activity of 

£2 billion; weighted average maturity 
over eight years

 —  cash and committed facilities of 

£671 million at 31 December 2014

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
 
 
 
 
 
 
 
Development momentum
We have maintained the momentum 
of development and investment in 
our centres
 —  development pipeline of £1.9 billion, 
£1.3 billion in the UK and £0.6 billion 
in Spain

 —  completed the remodelled food court 
at intu Lakeside, on site with the leisure 
extension at intu Potteries and mall 
refurbishment and catering quarter 
at intu Victoria Centre

 —  on target to commence a major 

£110 million extension at intu Watford 
in 2015

Dividend per share

20102

20112

20122

20132

2014

NAV per share

20102

20112

20122

20132

2014

Dividend 
per share
 13.7p
2013: 13.7p2  

13.7p

13.7p

13.7p

13.7p

13.7p

355p

356p

357p

346p 

379p

Market value  
of investment 
properties1
 £8,963m
2013: £7,624m

Net external  
debt1
 £3,963m
2013: £3,698m

NAV per share 
(diluted, adjusted)
 379p
2013: 346p2 

Debt to  
assets ratio1
 44.2%
2013: 48.5%
1 
2  Adjusted for rights issue bonus factor.
Please refer to glossary for definition of terms.

Including Group share of joint ventures.

intu Metrocentre

Making the brand count
We are seeing the benefits 
of our brand and scale
 —  active retailers on our transactional 

website, intu.co.uk, include John Lewis, 
Next and Topshop

 —  almost 40 per cent year-on-year 

increase in website visits in December 
2014 to nearly three million, with an 
active marketing database of almost 
two million individuals

 —  introduced Tell intu and customer 

service measurement, with the average 
Net Promoter Score increasing in 
the year

5

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
 
 
 
 
 
 
Chairman’s statement

2014 also saw us complete the food court 
redevelopment at intu Lakeside and the 
transformation of the malls at intu Eldon 
Square. In addition, we commenced two 
major catering and leisure projects at intu 
Victoria Centre and intu Potteries and we 
have moved the major extension at intu 
Watford forward to the point where we 
intend to commence the development 
in 2015.

Our branding, now two years old, is gaining 
significant traction, the result of a fruitful 
combination of the customer service in 
our centres and our digital platform. In our 
centres we introduced Tell intu allowing us 
to meet customers’ changing requirements 
faster. Customer satisfaction has improved 
measurably since its introduction. Digitally, 
we now have the majority of our major 
retailers on our website, intu.co.uk, with 
the likes of John Lewis, Next and Topshop 
added this year. As well as half of the UK’s 
population visiting an intu centre at some 
point in the year, we now have nearly two 
million individuals on our online database.

Through all these actions, as well as the 
groundwork in previous years, we have 
delivered a total shareholder return of 
24 per cent in 2014.

May I refer you to the interview with our 
Chief Executive on pages 16 and 17 where 
David Fischel answers a number of key 
questions about the business and to the 
financial review presented by our Chief 
Financial Officer, Matthew Roberts, on 
pages 40 to 46, where you will find a more 
detailed assessment of our achievements, 
our challenges and our strategy. 

Ihope that after studying this report 

you will be pleased – as I am – at the 
way the business and the reputation 
of the Group has moved forward 

through 2014, positioning ourselves to 
take full advantage of the recovery in 
the economy.

Overview of 2014 activity
In the course of the year under review, we 
acquired two top UK shopping centres, 
intu Merry Hill and intu Derby. This takes 
our ownership to nine of the top 20 
shopping centres in the UK. Both of these 
centres have enormous potential and we 
are already seeing the benefits of our asset 
management as rental values and market 
values have increased significantly in our 
eight months of ownership.

And in Spain, we announced the acquisition 
of a top shopping centre, Puerto Venecia 
in Zaragoza, which completed in January 
2015. This demonstrates the seriousness 
of our intent to grow our business there. 
The centre will be a model for creating 
high-quality shopping resorts at our 
Spanish development options.

We have completed a two-year 
programme for refinancing the majority 
of the Group’s debt. Throughout this 
period we have increased the tenor and 
reduced the average cost of our debt. 
This strengthening of our financial position 
means that we are well placed to advance 
our development pipeline.

66
Intu Properties plc – Annual Report 2014 
intugroup.co.uk

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportCorporate responsibility
Our centres make an important 
contribution to their local neighbourhood 
both because of their location and our 
close and necessary engagement with the 
communities around us. Responding to our 
corporate responsibility is an integral part 
of our commercial life through community, 
environmental and stakeholder initiatives.

Our success in this field has been 
validated by the achievement of several 
high-profile awards. We once again 
achieved the Business in the Community 
CommunityMark award, one of only 52 
companies to be accredited. This year 
we were awarded the ‘Best in continuing 
Carbon Reduction’ at the Carbon Trust 
Standard Bearers Awards, for decreasing 
our carbon emissions by 30 per cent in 
three years. You can read more about this 
amazing achievement on page 51.

Throughout the year we have run projects 
encouraging and supporting employee 
mentoring and volunteering. 

Our people
I would like to record my thanks to the 
Board and, with my fellow Directors, our 
thanks to all our staff for their commitment 
and dedication to intu’s values and vision in 
the year.

The creation of intu Retail Services in 
2013 has led to a greater sense of unity 
within the Group and in 2014 we have not 
neglected to ensure that all our staff have 
the right skills and training for their roles. 
Through these endeavours we have seen a 
more motivated and committed workforce, 
with a dramatic reduction in staff who 
leave within their first year of service.

I am glad to report that our approach was 
recognised when we received the Premises 
& Facilities Management Partner in Retail 
Facilities award this year. We are the only 
shopping centre business to be accredited 
by the Institute of Customer Service. 
Read more on pages 32–37.

Dividends
Your Directors are recommending a final 
dividend of 9.1 pence per share, bringing 
the amount paid and payable in respect 
of 2014 to 13.7 pence, unchanged from 
the bonus factor adjusted 2013 dividend. 
A scrip dividend alternative will be offered.

Looking forward
Over the last few years we have positioned 
ourselves for the upturn in the economy. 
I believe we are now beginning to see 
sustained, though small, improvements in 
disposable income, generally responding to 
wage increases running ahead of inflation 
and lower fuel prices. Uncertainties and 
fragility remain, and this is not confined 
just to the economic sphere: some 
measure of caution is still therefore 
desirable. Retailers have also had a good 
end to 2014, which along with improved 
consumer confidence should see them 
growing their businesses.

Through the enhancements we have been 
making to our centres, in terms of the retail 
and leisure mix, our world class customer 
service and our digital platform, we are 
well placed to deliver a favourable trading 
environment for retailers.

We will continue to build our business in 
Spain, driving our developments there 
forward to replicate our successful 
UK model. 

We remain focused on delivering strong 
returns over the medium term through 
rental growth in our existing assets, 
superior returns from our development 
pipeline and the increasing strength of 
our brand.

Patrick Burgess
Chairman
27 February 2015

Shareholder return in 2014

 24%

(2013: –7%)

Reduction in C02 emissions  
since 2011

 30%

In 2014 we  
have positioned 
ourselves to  
take full advantage 
of the recovery in 
the economy

7

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportBusiness model

Our customers are at the heart of everything we do. We are passionate about  
providing them with a compelling shopping experience, so we ensure  
their needs inform every stage of our business model.  
Putting our customers first ultimately creates value for our shareholders

nted employees                           

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  O u r enablers                         R

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Creating 
compelling 
experiences

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Generating 
value for 
shareholders

Our 
customers

2
Establishing 
enduring 
relationships 
with retailers

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Delivering 
long-term 
growth

k                                             intu brand     

s
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                                           Long-term foc

8

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
 
 
 
 
 
 
 
 
 
 
 
1

3

Creating compelling experiences

Delivering long-term growth

The value we add
We provide customers with a shopping 
experience that attracts people for longer, 
more often
We use insights from our in-depth customer research to 
understand what customers want from their shopping experience. 
To satisfy this expectation, our centres need to provide not only 
the right mix of retail, leisure and catering, but also a distinctive 
events programme, digital connectivity and moments of surprise 
and delight.

Today, our focus is on actively managing and developing our 
centres which are in some of the best locations across the country. 

The value we add
Sustainable value to our shareholders  
and the communities in which we operate
Through our brand, we create uniquely compelling experiences 
that surprise and delight our customers. This, coupled with our 
scale and flexibility, attracts retailers. 

We have nine of the UK’s top 20 centres and more than half of 
the UK’s population visit our centres each year. This ensures that 
occupancy remains strong. 

And this drives rental income over the long term.

2

4

Establishing enduring  
relationships with retailers
The value we add
We help retailers flourish
By creating great experiences for customers, we generate 
powerful footfall that attracts and retains the right mix  
of retailers and catering and leisure operators for our centres.

Our high footfall locations, along with the quality of the intu 
brand, give tenants the confidence that they can roll out nationally 
with intu. 

We maintain effective relationships and engage our tenants 
in the plans for and developments of our centres. 

Generating value 
for shareholders
The value we add
A trusted and recognisable name  
for both shoppers and retailers
Our thriving centres are sought-after investments, creating 
sustainable value for shareholders and supporting access 
to capital for reinvestment.

We invest in achieving our strategic aims (see page 14) by creating 
the perfect shopping experience and distinguishing Intu from 
our competitors.

Beyond financial value, great shopping centres create a vibrant 
hub for the community and make a significant economic 
contribution to the region. 

Putting our customers first ultimately creates value for 
our shareholders.

Talented 
employees

A robust capital 
structure

A balanced  
approach to risk

Professional, motivated and empowered 
teams, specialists in their field, focused on 
creating mutually beneficial opportunities 
and relationships with partners.

Astute financial management to 
maximise funding options for 
disciplined and shrewd investment.

Risk management is underpinned by 
rigorous analysis in the context of 
potential threats to strategic objectives.

p32

for more information

intu brand

p44

for more information

p38

for more information

A long-term focus

Nationwide shopping centre brand 
focused on enriching the customer 
experience, providing compelling scale 
for retailers and other commercial partners.

Creative and collaborative approach  
to long-term investment and growth, 
facilitated by development expertise  
and community focus.

p23

for more information

p25

for more information

9

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
 
 
 
 
Corporate responsibility  
approach

At Intu we believe that 
corporate responsibility must 
be driven by the strategic aims 
of the Company and be subject 
to the same quality of 
governance controls as other 
areas of the business. We want 
Intu to be a long-term and 
sustainable business – and we 
can only ensure that if we care 
for the communities where our 
shopping centres are located 
and look after the environment 
that we all share

Our approach
Our corporate responsibility approach is 
based on three pillars of communities and 
economic contribution, environmental 
efficiency and relationships with 
our stakeholders.

In 2014 we reached the target of reducing 
our carbon emissions by 30 per cent 
compared with 2011 (like-for-like portfolio 
adjusted for occupancy). We also diverted 
over 97 per cent of waste away from 
landfill, recycled 69 per cent of waste and 
reduced water use by 2 per cent compared 
with 2011.

Our outstanding and sustained 
performance in energy efficiency was 
recognised by the Carbon Trust, which 
awarded us the ‘Best in continuing 
carbon reduction’ award at the Standard 
Bearers Awards. The award recognises the 
challenging 30 per cent reduction target 
we set ourselves and the work we have 
done to achieve this since 2011.

Once again in 2014 we were accredited 
with the BitC CommunityMark, one of only 
52 UK companies to receive the award. 
The CommunityMark is a national standard 
that publicly recognises leadership and 
excellence in the community.

In our joint community projects we work 
with local partners to help disadvantaged 
young people into work. During 2014, we 
worked with nine community partners 
delivering 21 projects at our centres. 
These projects have directly reached over 
1,200 people.

We continue to be included in FTSE4Good 
and the Dow Jones Sustainability Global 
Index and we were awarded the Green Star 
by GRESB. We have also received a gold 
ranking in the Mayor of London’s Business 
Energy Challenge for our two centres in 
Greater London and our head office.

p48

for more information

Communities 
and economic
contribution

R   g overnance

C

1
Creating 
compelling 
experiences

4
Generating 
value for 
shareholders

Our
customers

2
Establishing 
enduring 
relationships 
with retailers

Environmental
efficiency

3
Delivering 
long-term 
growth

Relationships

10

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
  
Communities 
and economic 
contribution

Environmental 
efficiency

Relationships

Our shopping centres are integral to 
the communities they serve. They build 
social togetherness by providing places 
for people to come together to meet, 
eat, drink and socialise. We also make 
an important contribution to the 
economic life within and beyond these 
communities, providing jobs for local 
people. Our centres support charities 
and community organisations that 
address fundamental issues in modern 
society which are important to the  
long-term success of our business, 
including youth, education and the 
prevention of anti-social behaviour.

We have a responsibility not just to 
manage and minimise our day-to-day 
environmental impacts but also to 
share good practices and influence our 
delivery partners, retailers and visitors 
towards more sustainable behaviour. 
Ultimately, we want to create a more 
sustainable operating environment.

We focus our efforts on the common 
areas of our shopping centres, where 
we have the biggest ability to drive 
change. Bringing facilities management 
under our control has further increased 
our oversight of the environmental 
efficiencies we can achieve. We target 
reductions in energy usage, increase 
in recycling levels, and decrease in 
water consumption. 

We need to understand the needs 
and expectations of a wide range of 
stakeholders in order to provide a 
business that offers a great shopping 
experience with informed investors, 
passionate employees and well-
supported communities. A key part of 
our corporate responsibility is managing 
and developing relationships with 
key stakeholders and engaging 
on relevant issues.

The main groups of stakeholders we 
engage with are:

 —  Communities 

 — Customers

 —  Investors

 —  Local and national government

p49

for more information

Achieving Retail Gold

p50

for more information

Zero Waste Award

 —  Our people

 — Retailers

 — Suppliers 

p52

for more information

A winning partnership

Since 2005, intu has supported the 
Retail Gold initiative to prepare young 
people for a career in retail, placing over 
300 students with retailers. This year 
we launched a tailored intu World Class 
Service module for students preparing for 
their retail placement. With intu Braehead 
we are also providing employability 
support to people attending classes 
at the Kirklandneuk Community Centre. 

intu Chapelfield is the first shopping 
centre ever to win a Gold Zero Waste 
Award for its commitment to reducing 
waste to landfill. All staff and retailers are 
trained in recycling, sorting waste and 
reducing contamination and understand 
why the centre takes waste management 
so seriously. By the end of 2014 intu 
Chapelfield and nine other intu centres 
sent zero waste to landfill.

This year’s Chairman’s CR Prize went to 
the team at intu Lakeside who worked 
with the National Literacy Trust to support 
local young people with literacy difficulties 
and their families. Partnership working 
is required for the prize; helping young 
people facing educational, medical, social 
and employment difficulties is part of our 
CR approach.

11

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
 
 
Market review

We understand our market and are taking advantage of the  
opportunities offered by the changing face of retail

At Intu, we see the 
rise of multichannel 
retail – online, in-store, 
click and collect – as an 
opportunity rather  
than a threat 

The investment market is the 

strongest it has been for some 
years and we are seeing an 
upturn in the occupier market, 

but we are constantly aware of the 
evolving demands of the retail market. 

Investment market
The weight of money in the retail property 
market has remained strong and, with 
the increased availability of debt, has 
heightened demand and resulted in 
downward pressure on yields. The value 
of UK shopping centre investment 
transactions in 2014 was the highest for 
eight years and well above the long-term 
yearly average.

Shopping centre development is at 
low levels offering limited new supply. 
The majority of activity is focused 
on extensions and reconfigurations. 
The UK supply of new space in the year 
has declined by 75 per cent, from the peak 
in 2008, setting the stage for increased 
occupancy and robust rental growth.

Occupier market
The UK economy showed signs of 
continued improvement in 2014, with two 
full years of quarterly GDP growth and 
consumer confidence increasing through 
the year. This has been supported by an 
increase in the UK average household 
disposable income with the Asda 
benchmark index showing a rise of  

9 per cent over the year. The economy is 
starting to see year-on-year wage growth 
outpacing inflation and a lower oil price, 
which should give consumers a greater 
level of disposable income going into 2015.

Consumer spending has also continued 
to increase with higher like-for-like non-
food retail sales reported by the BRC 
throughout 2014, aggregating to 2.7 per 
cent for the year.

Retailer administrations in 2014 were at 
the lowest levels since 2010, according 
to the Centre for Retail Research, with 
Phones 4U and La Senza being the largest. 
They both closed all stores and accounted 
for approximately 1 per cent of Intu’s rent 
roll. Since the year end, two multibrand 
fashion retailers, Bank and USC, have 
entered administration, but continue to 
trade and account for approximately 1 per 
cent of the rent roll. 

Changing face of UK retail
Online sales continue to grow, with the 
Office of National Statistics estimating 
that, on average, 11.2 per cent of sales 
were conducted online in 2014, an increase 
from 10.4 per cent in 2013. Retailers need 
to offer a multichannel approach with 
shoppers now expecting consistent pricing 
and service across the physical store 
and online.

The UK’s most successful brands have 
generally developed a multichannel 

Major extension for intu Braehead

Extensions and reconfigurations 
of existing centres offer excellent 
opportunities to create sustainable 
growth in rental income

UK retail construction pipeline – PMA estimate (million sq. ft.)

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1

9
9
9
1

0
0
0
2

1
0
0
2

2
0
0
2

3
0
0
2

4
0
0
2

5
0
0
2

6
0
0
2

7
0
0
2

8
0
0
2

9
0
0
2

0
1
0
2

1
1
0
2

2
1
0
2

3
1
0
2

4
1
0
2

5
1
0
2

6
1
0
2

7
1
0
2

8
1
0
2

9
1
0
2

l Complete
l Planned/proposed

Source: PMA

12

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
Flagship stores key to 
multichannel approach

Next has been highly successful at 
adapting to the evolving retail market

offer and understand the power of the 
physical store in their strategy. As well as 
a profitable location in its own right, the 
store can also function as a showroom for 
the product or a distribution location for 
their online sales. More and more, retailers 
note that online customers are opting 
to click and collect, allowing the retailer 
to minimise their distribution costs and 
enhance sales through further purchases 
once in store.

As well as established physical retailers 
reviewing their portfolios to have space 
in the best retail locations, several online 
retailers are now seeing the need for a 
physical presence to improve their sales 
and marketing, with the likes of Simply 
Be building up a store network in key 
locations. Retailers need fewer stores to 
cover the UK population than 20 years 
ago but increasingly need to focus on 
prime destinations. 

Our focus has been to further enhance 
our centres as day-out family-friendly 
destinations offering unrivalled shopping, 
leisure and catering, supported by  
intu.co.uk and other digital and marketing 
opportunities. This has positioned us well 
to benefit from these changes.

The UK’s most successful high 
street brands are, on the whole, 
those that have developed 
their multichannel offer as the 
e-commerce sector has grown, 
but their physical stores are 
still crucial. Shopping centres 
will remain at the forefront of 
the retail market but they must 
continually evolve to maintain 
their relevance in the modern 
retail environment

Jonathan De Mello
Harper Dennis Hobbs

Outlook
The retail sector has been changing at a 
rapid pace and change is likely to continue 
in 2015 as the UK economy continues to 
strengthen. The outlook for retail spending 
in 2015 is positive due to a combination of 
low inflation, reviving growth in earnings 
and resilience in the labour market, 
indicating that households’ real disposable 
incomes should increase over the course 
of the year.

We are strongly positioned to take 
advantage of increased demand from 
retailers. The supply of new space is limited. 
In 2008, a record year, over 8 million sq. ft. 
of new shopping centre space was built 
in the UK. Levels fell with an all-time low 
in 2014 and even by 2019 the supply is 
only expected to have reached around 
3 million sq. ft.

Across the sector we are expecting to see 
a focus in 2015 on improving the customer 
experience, with seamless multichannel 
engagement and an increasing sense 
of personalisation, showrooming and 
convenience. We believe that our active 
asset management and unique focus 
on creating the best possible customer 
experience will enable us to emerge as the 
leader of this trend among retail landlords. 

We recognise that the influence of digital 
technology will continue to dominate 
tactical and strategic decision-making 
across the industry. At Intu, we see the rise 
of multichannel retail – online, in-store, click 
and collect – as an opportunity rather than 
a threat. We have always striven to be at 
the forefront of technological advances 
and 2015 will be no different as we begin 
to develop further ways to utilise data 
gathered from our digital network.

Click and collect

Below: Choosing a product online but 
picking it up in-store is becoming a 
popular option for shoppers, driving 
footfall and incremental sales

13

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportStrategy

We have clear strategic objectives to ensure the  
business model is put into action effectively

1

Optimise performance  
of existing assets, 
prioritising medium-term 
total property return

2

Drive forward £1.3 
billion investment 
programme in  
existing UK assets

3

Make the brand count

4

Seize the growth  
opportunity in Spain

14

We aim to achieve this by

How we measure our success

p30

Our progress in 2014

Our priorities in 2015

Making our locations 
the most desirable  
for shopping and socialising
Astutely managing the 
assets to take advantage  
of new trends and 
occupiers
Building long-term 
partnerships with 
local authorities 
and communities

Footfall
Occupancy
Income performance
Total financial return

How we manage the risk

p38

Active management 
of tenant mix 
Leisure and catering space 
to increase over the next 
few years

Opened the redeveloped food court at intu Lakeside and on 

site with restaurant developments at intu Potteries and intu 

Increase the catering and leisure elements  

of our centres which leads to increased dwell time

Victoria Centre

Introduced new brands to our customers including Five Guys, 

to our centres which may be international entrants or online 

MAC, Jack Wills and Hema

brands looking for a store presence

Engaged with national and local government and worked 

with local partners to help disadvantaged people into work

Develop retail academy partnerships across the Group  

following a North East pilot

Continue to introduce new entrants  

Build local authority and parliamentary relationships with 

a major event to launch latest economic impact report

We aim to achieve this by

How we measure our success

p30

Our progress in 2014

Our priorities in 2015

Delivering the required 
planning approvals for 
all projects
Generating the required 
level of demand to 
commence a project
Having the required 
funding to progress 
the pipeline

Prime property assets
Total financial return

Received town centre status and planning approval 

Commence work on the major extension  

for extension at intu Braehead

at intu Watford

How we manage the risk

p38

Completed letting of leisure scheme at intu Potteries in 

Gain sufficient pre-lets to commence restaurant 

Revolving credit facility increased 
from £375 million to £600 million 
during the year
Detailed appraisal work and 
significant pre-lets continuing 
ahead of starting major 
development projects

advance of opening in 2015

developments at intu Metrocentre and intu Eldon Square

Introduced joint venture partner to intu Uxbridge 

Achieving planning for intu Broadmarsh

and increased available facilities

We aim to achieve this by

How we measure our success

p30

Our progress in 2014

Our priorities in 2015

Offering a distinctive 
customer signature 
experience at all our 
centres
Having a best-in-class 
digital offering to retailers 
and customers
Delivering a consistent 
national brand partnership, 
experiential and advertising 
opportunity on and offline

Footfall
Income performance

How we manage the risk

p38

Training and employee 
engagement to deliver  
brand promise and values
Tell intu programme of customer 
feedback and analysis
Digital investments to 
improve relevance as 
shopping habits change

Introduced Tell intu and measurement of Net Promoter Score, 

Build on the Tell intu programme to improve customer 

which has increased by 30 per cent since its introduction

experience against Net Promoter Scores 

Introduced more retailers to our transactional website, 

intu.co.uk, including John Lewis, Next and Topshop

Monetise the initiatives and infrastructure we have put in place 

Increased our marketing database to almost two 

Build on the success of ‘Home’ to secure more national 

over the last two years

brand promotions

million individuals

Secured UK’s first national single portfolio multichannel 

promotional launch for ‘Home’

We aim to achieve this by

How we measure our success

p30

Our progress in 2014

Our priorities in 2015

Building a platform of 
the best centres in Spain 
through acquisition 
and development
Delivering the same brand 
experience and returns 
in Spain and the UK
Moving the development 
options forward to a point 
where we can consider 
exercising them and 
commencing developments

Income performance

Total financial return

How we manage the risk

Substantial property and 
financial due diligence 
undertaken before acquisition
Local partner in Spain with 
market specialist knowledge

p38

Announced the acquisition of Puerto Venecia, a top 10 Spanish 

Integrate Puerto Venecia into the Group

shopping resort

Delivered 21 per cent capital growth on Parque Principado 

in our first full year of ownership

Entered into an option for a development site 

in Palma, Mallorca

Rebrand Parque Principado as intu Asturias

Work to bring the Málaga development option forward to the 

point where we can consider exercising it

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
Optimise performance  

of existing assets, 

prioritising medium-term 

total property return

Drive forward £1.3 

billion investment 

programme in  

existing UK assets

Make the brand count

1

2

3

4

Seize the growth  

opportunity in Spain

We aim to achieve this by

How we measure our success

p30

Making our locations 

the most desirable  

for shopping and socialising

Astutely managing the 

assets to take advantage  

of new trends and 

occupiers

Building long-term 

partnerships with 

local authorities 

and communities

Footfall

Occupancy

Income performance

Total financial return

How we manage the risk

p38

Active management 

of tenant mix 

Leisure and catering space 

to increase over the next 

few years

We aim to achieve this by

How we measure our success

p30

Delivering the required 

planning approvals for 

all projects

Generating the required 

level of demand to 

commence a project

Having the required 

funding to progress 

the pipeline

Prime property assets

Total financial return

How we manage the risk

p38

Revolving credit facility increased 

from £375 million to £600 million 

during the year

Detailed appraisal work and 

significant pre-lets continuing 

ahead of starting major 

development projects

We aim to achieve this by

How we measure our success

p30

Offering a distinctive 

customer signature 

experience at all our 

centres

Having a best-in-class 

digital offering to retailers 

and customers

Delivering a consistent 

national brand partnership, 

experiential and advertising 

opportunity on and offline

Footfall

Income performance

How we manage the risk

p38

Training and employee 

engagement to deliver  

brand promise and values

Tell intu programme of customer 

feedback and analysis

Digital investments to 

improve relevance as 

shopping habits change

We aim to achieve this by

How we measure our success

p30

Building a platform of 

the best centres in Spain 

through acquisition 

and development

Delivering the same brand 

experience and returns 

in Spain and the UK

Moving the development 

options forward to a point 

where we can consider 

exercising them and 

commencing developments

Income performance

Total financial return

How we manage the risk

Substantial property and 

financial due diligence 

undertaken before acquisition

Local partner in Spain with 

market specialist knowledge

p38

Our progress in 2014
Opened the redeveloped food court at intu Lakeside and on 
site with restaurant developments at intu Potteries and intu 
Victoria Centre

Introduced new brands to our customers including Five Guys, 
MAC, Jack Wills and Hema

Our priorities in 2015
Increase the catering and leisure elements  
of our centres which leads to increased dwell time

Continue to introduce new entrants  
to our centres which may be international entrants or online 
brands looking for a store presence

Engaged with national and local government and worked 
with local partners to help disadvantaged people into work

Develop retail academy partnerships across the Group  
following a North East pilot

Build local authority and parliamentary relationships with 
a major event to launch latest economic impact report

Our progress in 2014
Received town centre status and planning approval 
for extension at intu Braehead

Our priorities in 2015
Commence work on the major extension  
at intu Watford

Completed letting of leisure scheme at intu Potteries in 
advance of opening in 2015

Gain sufficient pre-lets to commence restaurant 
developments at intu Metrocentre and intu Eldon Square

Introduced joint venture partner to intu Uxbridge 
and increased available facilities

Achieving planning for intu Broadmarsh

Our progress in 2014
Introduced Tell intu and measurement of Net Promoter Score, 
which has increased by 30 per cent since its introduction

Our priorities in 2015
Build on the Tell intu programme to improve customer 
experience against Net Promoter Scores 

Introduced more retailers to our transactional website, 
intu.co.uk, including John Lewis, Next and Topshop

Monetise the initiatives and infrastructure we have put in place 
over the last two years

Increased our marketing database to almost two 
million individuals

Build on the success of ‘Home’ to secure more national 
brand promotions

Secured UK’s first national single portfolio multichannel 
promotional launch for ‘Home’

Our progress in 2014
Announced the acquisition of Puerto Venecia, a top 10 Spanish 
shopping resort

Delivered 21 per cent capital growth on Parque Principado 
in our first full year of ownership

Entered into an option for a development site 
in Palma, Mallorca

Our priorities in 2015
Integrate Puerto Venecia into the Group

Rebrand Parque Principado as intu Asturias

Work to bring the Málaga development option forward to the 
point where we can consider exercising it

15

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportInterview with the Chief Executive

Q

Intu’s improved 2014 results 
demonstrate we are well 
positioned to benefit further 
from rising consumer confidence 
and strengthening demand 
from retailers for quality space. 
We welcome over 400 million 
customer visits per annum and 
our clear focus on delivering 
outstanding customer 
experience under the intu brand 
is proving a powerful factor in 
the successful performance 
of our centres

David Fischel
Chief Executive

16

Q     You have a £1.3 billion pipeline 
of developments in the UK. 
How fast can we expect to see these 
developments and how will you 
fund them? 

A    The development pipeline can be split 
into active management projects and 
major extensions. We have several 
ongoing active management projects, 
such as the leisure extension at intu 
Potteries and the refurbishment and 
restaurant quarter at intu Victoria 
Centre, both of which will be completed 
in the second half of 2015. We will also 
be commencing three other restaurant 
projects in the next few months. All  
these projects can be funded from our 
existing facilities.

 intu Watford is our most advanced 
major extension with planning 
approved, the anchor cinema let and 
over 50 per cent of the expected rent 
under offer. We anticipate beginning 
construction this year. The catalyst for 
our other extensions, the majority of 
which have planning approved, will be 
the required level of tenant interest. 

 We should not need additional equity to 
finance these projects. We can finance 
the extensions from existing available 
facilities, raising debt against the value 
created from completed developments 
and recycling capital from other 
assets to reinvest into these growth 
opportunities, including introducing 
partners into existing assets. The major 
developments are likely to be spread 
over a number of years so the proceeds 
from financing a completed project can 
be used to help finance the next one.

Q   You have recently acquired a second 
centre in Spain. Why is Spain such 
an attractive market for you and why 
do you think you can replicate your 
strategy there? 

A    Spain has very attractive market 

dynamics with an economy moving 
out of recession and a sophisticated 
consumer and retail market, but a 
retail sector where ownership of the 
regional shopping centre market 
remains highly fragmented and without 
a large committed pipeline of new 
centres. It is a country where we see 
major opportunities for us to broaden 
our presence and further strengthen 
our position in the market. We believe 

such expansion will be beneficial to our 
overall brand and digital positioning.

 The country holds huge potential for 
the creation of genuinely regional 
destination centres in which we 
specialise. Eighty per cent of Spain’s 
retail expenditure comes from 10 
key catchments and we aim to be the 
leading owner, developer and manager 
of regionally pre-eminent shopping 
centre destinations for a significant 
number of those key areas. 

 The acquisition of Puerto Venecia 
in early 2015, after the successful 
acquisition of Parque Principado in 2013, 
substantially accelerates our activities 
in Spain.

 We also have development options 
on sites in Málaga, Palma, Valencia 
and Vigo. It is our intention, subject to 
shareholder approval, to exercise the 
Málaga option in March 2015. We are 
advancing the other sites to the point 
where we can consider exercising 
the options. 

Q    You have had a year of negative 
like-for-like net rental income. 
What specific actions are you taking 
to address this and when can we 
expect to see a turnaround? 

A    Over the last three years we have 

successfully repositioned the Group 
so that we are now well placed to 
benefit from the improved confidence 
of shoppers and retailers. Rather than 
chasing a target level of occupancy 
throughout this period, we have instead 
concentrated on being selective and 
ensuring that we have the right tenants 
in the right space. This means we have 
not compromised on the quality of the 
tenant mix and have maintained or 
improved the tone of the rents in our 
prime centres. 

 While our results still reflect a lingering 
impact from the administrations of late 
2012 and early 2013, it is clear that this 
active asset management strategy is 
starting to pay off. For example, in the 
case of Republic, we took back all the 
units rather than let them at potentially 
lower rents to tenants who did not fit our 
desired retail mix. It took a year, but all of 
these units are now relet to top-quality 
brands, such as Hugo Boss, White Stuff, 
Superdry and Footasylum, at rents in line 
with the previous passing rent.

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
 
   
 
 
 
 The remaining elements of the like-for-
like net rental income shortfall in 2014 
can be split into two areas. First, with our 
ongoing active management projects, 
in particular at intu Victoria Centre, we 
had to remove units from generating 
income while we reconfigured the 
centre to maximise rental potential on 
completion of the project. Secondly, 
there was a concentration of lease 
expiries at intu Braehead and intu 
Potteries this year. We repositioned key 
tenants, as we illustrated last year, and 
have now addressed the majority of the 
expiries but have operated with a higher 
vacancy level in these centres as a result. 

 Like-for-like net rental income is an 
important measure, but total property 
return, the combined income and capital 
returns, encompasses everything we 
do and is the overall measure on which 
we focus. Over the past five years, our 
annualised total property return of 9.9 
per cent per annum outperformed the 
IPD UK quarterly retail benchmark of 
9.2 per cent.

Q    intu is the only national shopping 
centre brand. What value does this 
bring and what evidence of success 
do you have two years after the 
brand was launched?

A   Intu is one of the UK’s biggest retail 
landlords, and focused on providing 
a great experience for millions of 
UK shoppers with, according to 
our estimates, over half of the UK’s 
population visiting an intu centre 
every year. 

 Our shoppers are at the heart of 
everything we do and providing 
them with compelling experiences 
also ensures that we establish 
enduring relationships with our 
retailers. Our brand enables us to offer 
scalability to retailers and the size of 
the Group also helps to support the 
brand. Our national brand enables us 
to deliver experiences and events for 
the customer that ownership of a single 
centre could not, such as the Everyone’s 
Invited family friendly weekend of events 
in all our centres which increased footfall 
for the weekend year-on-year by around 
13 per cent.

 Our staff offer an unparalleled service 
and our digital platform gives customers 
access to brands in our centres 24 hours 
a day. Our online presence is growing 
rapidly with nearly three million visits 
to intu.co.uk in December 2014, a year-
on-year increase of almost 40 per cent. 
Our active marketing database is almost 
two million strong and in 2015 we will 
focus on developing opportunities 
for more regular engagement and, 
importantly, increased monetisation.

 Our scale as owner of nearly half of 
the top 20 shopping centres in the UK 
means that we have a strong presence 
offering key entry points in the areas 
where retailers need to be. We recognise 
that we are competing with other 
attractions, not just shopping, for our 
customers’ time and money and need 
to offer an attractive product on a 
national basis.

Asset valuation

 £9.0bn*

(2013: £7.6bn)
Asset valuation

1516 **

1

14

13

12

11

10

9

8

7

6

5

4

3

2

nb0.9£ 

(2013: £7.6bn)

*

intu Derby (£420 million) 

   Town and city centres (34%)
7.  Manchester Arndale (£430 million)
8. 
9.  St David’s, Cardiff (£308 million)
10. intu Eldon Square (£273 million)
11. intu Watford (£335 million)
12. intu Victoria Centre (£314 million)
13. intu Milton Keynes (£278 million)
14. intu Chapelfield (£261  million)
15. intu Bromley (£171 million)
16. intu Potteries (£165 million)

 Manchester Arndale 
(£430 million)

   Super-regional centres (66%)
Town and city centres 
Super-regional centres
intu Trafford Centre (£2,200 million)
1. 
(66%)
(34%)
intu Lakeside (£1,255 million)
2. 
1.   intu Trafford Centre 
7. 
intu Metrocentre (£928 million)
3. 
(£2,200 million)
2.   intu Lakeside 
intu Braehead (£599 million)
4. 
(£1,255 million)
(£420 million)
intu Merry Hill (£435 million)
5. 
3.   intu Metrocentre 
9.   St David’s, Cardiff 
6.  Cribbs Causeway, Bristol (£243 million)
(£928 million)
(£308 million)
10.  intu Eldon Square 
4.   intu Braehead 
(£273 million)
(£599 million)
11.  intu Watford 
5.   intu Merry Hill 
(£335 million)
(£435 million)

8.   intu Derby  

6.   Cribbs Causeway, Bristol 

12.  intu Victoria Centre 

(£243 million)

*  Including Group share of joint ventures.
** Other properties <£100 million (£350 million).

 (£314 million)
13.  intu Milton Keynes  
(£278 million)
14.  intu Chapelfield 
(£261 million)
15.  intu Bromley 
(£171 million)
16.  intu Potteries 
(£165 million)

* Including Group share of joint ventures.
** Other properties <£100 million (£350 million).

Q    What are your strategic 

priorities for 2015?

A   Our focus in 2015 will be on four 
main goals which we believe will 
result in strong total returns over the 
medium term:

 —  optimising performance of existing 

assets with the delivery of like-for-like 
net rental income growth in 2015 
and attractive total property returns

 —  driving forward the £1.3 billion 

investment programme in UK assets

 —  making the brand count and 

demonstrating the benefits of scale

 —  seizing the growth opportunity in 

Spain, building on progress in the last 
three years

A17

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
 
 
 
 
Strategic review

Our strategic review shows how we have performed in the year and how we are  
positioning ourselves to deliver on our strategy in the future

Four key themes have shaped 
our performance in 2014
 —delivering improved returns
 —significant corporate activity
 —making the brand count
 —development momentum

Property revaluation surplus1

 £648m

(2013: £126m)

Capital value movements (%)

Delivering 
improved returns
Total property return has increased in 2014 
as yields compressed and rental values 
started to improve.

Valuation
The aggregate like-for-like market value 
of our investment property increased by 
8.2 per cent in the year, outperforming the 
IPD monthly retail index (up 7.3 per cent) 
as we have in each of the last five years. 
This contributed to a total property return 
of 13.1 per cent.

The weighted average nominal equivalent 
yield at 31 December 2014 was 5.32 per 
cent, a reduction of 47 basis points in the 
year, reflecting market conditions and our 
ongoing asset management initiatives 
maintaining the prime and resilient nature 
of our assets. Based on the gross portfolio 
value, the net initial yield ‘topped-up’ for the 
expiry of rent free periods was 4.60 per cent.

The like-for-like change in ERV was in line 
with the IPD benchmark with a further 
marginal increase in the second half 
of 2014. 

Group revaluation surplus – like-for-like
IPD* capital growth

Full year  
2014
+8.2%
+7.3%

Second half  
2014
+1.0%
+3.7%

Group weighted average nominal equivalent yield

Like-for-like change in Group nominal equivalent yield 
IPD* equivalent yield shift

5.32%
–47bp
–56bp

5.32%
–3bp
–26bp

First half  
2014
+7.6%
+3.5%

5.35%
–44bp
–30bp

8.2 7.3

Group ‘topped-up’ initial yield (EPRA)

4.60%

4.60%

4.66%

15

10

5

0

–5

11.0

7.5

1.0 0.6 0.6

1.8 0.8

–5.8

2010

2011

2012

2013

2014

l Intu
l IPD monthly retail index

Total property return1

 13.1%

(2013: 7.3%)
1 

Including Group share of joint ventures.

18

Group change in like-for-like ERV
IPD* change in rental value index
* IPD monthly index, retail.

+0.3%
+0.3%

+0.1%
+0.4%

+0.2%
–0.1%

In general the super-regional centres 
continue to outperform with stronger 
valuation surpluses from yield compression 
and improvement in rental values. In the 
case of Intu, yield compression was mostly 
seen in the first six months of 2014 based 

on transactional evidence. The larger 
city centre locations have seen smaller 
positive movements, but there has been 
limited read-across to date in the smaller 
centres. Notable changes in individual 
valuations include:

Market value

Surplus/(deficit)

31 December 2014
£m
2,200
1,255
928
435
308
430
420
278
314
82
2,313 

31 December 2013
£m
1,900
1,125
885
–
272
399
–
251
306
1432
2,343

£m
300
123
38
271
38
30
291
26
(22)
14
45

%
16%
11%
4%
 7%
15%
7%
8%
10%
(7)%
21%3
–

8,963

7,624

648

8%

intu Trafford Centre
intu Lakeside
intu Metrocentre
intu Merry Hill
St David’s, Cardiff
Manchester Arndale
intu Derby
intu Milton Keynes
intu Victoria Centre
Parque Principado
Others including non like-for-like
Investment and development 
property including Group’s share 
of joint ventures
1  Since acquisition on 1 May 2014.
2  Treated as subsidiary at 31 December 2013.
3  Based on local currency.

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
 
 
 
Focus on: Our scale

The benefits of scale: 
create, trial, roll out

A great advantage of intu’s 
strong brand is that it enables  
us to think strategically 
and nationally, rather 
than tactically and locally

Our national scale means we can 

pilot ideas and quickly adopt 
those that work across all our 
centres. This provides economies 

of scale, ensures we learn from best 
practice within the Group and embeds 
our values consistently within our centres. 

We are able to make national 
improvements in many areas of the 
business including customer service, 
building management systems, technical 
procurement and car park payments, 
because our size gives us the means 
to test and review on a small scale first.

Our signature customer experience 
programme is one example of how we 
are able to use this process to strengthen 
our brand so that people know what intu 
stands for. 

As part of this programme we wanted 
to create engagement tools to give our 
staff opportunities to interact more often 
with customers and make our customers’ 
shopping trips easier and more pleasant.

By testing several tools at different centres, 
we could see which ones resonated with 
customers and were natural for intu staff 
to deliver. The successful tools include 
intugrams (envelopes containing vouchers 
for free services or products, distributed 
as random acts of kindness), joy jars (jars 
containing small engaging toys to keep 
toddlers happy on the family shopping trip) 
and free ponchos when it rains. 

Using Tell intu, our Net Promoter Score 
(NPS) measurement programme, we 
identified the tools that work best, trained 
staff to use the tools and then rolled out 
the programme to all our intu-branded 
centres. We then reviewed again to find 
our NPS has increased by 30 per cent 
since the engagement programme began 
in March 2014.

Supported by our national training 
programme, and reinforced by the 
evidence from Tell intu, we are able to only 
roll out those ideas that we know make 
a demonstrable difference. 

19

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportStrategic review

continued

Operating metrics

Occupancy 
– of which, occupied by tenants trading in administration
Leasing activity – number, new rent

– new rent relative to previous passing rent

Like-for-like change in net rental income 
Total property return
Footfall 
Retailer sales (like-for-like centres)
Rent to estimated sales (exc. anchors and major space users)

Customer metrics

Estimated dwell time (super-regional)
Customer visits (annualised)
Average customer visits per centre
Shopping centre space
Estimated retailer sales

2014
95%
1%
210,  
£34m
+5% 
–3.2%
+13.1%
+0%
+2.5%
12.5% 

2013
95%
1%
201, 
£42m
+4% 
–1.9%
+7.3%
–2%
+0%
13.5% 

2014
2hrs 11mins
400m
21m
21m sq. ft.
£5.5bn

 —  intu Trafford Centre has benefited from 
the strong yield improvement seen on 
super-regional centres and an increase 
in the headline rents as a result of 
evidence from new lettings

 —  intu Lakeside has benefited from the 
strong yield improvements on super-
regional centres and the completion 
of the food court development 

 —  intu Metrocentre has benefited from 
the strong yield improvement on 
super-regional centres, but short-term 
income reductions in parts of the centre 
about to undergo redevelopment have 
affected the overall valuation

 — intu Merry Hill has benefited from 

increases in rental tone evidenced by 
new lettings since acquisition

 —  St David’s, Cardiff and Manchester 

Arndale have both benefited from the 
yield improvement seen in larger city 
centre shopping centres with small 
improvements in rental tone

 —  intu Derby has benefited from 

increases in the rental tone, with some 
yield improvement

 —  intu Milton Keynes has benefited from 
the yield improvement seen in larger 
city centre shopping centres

 —  intu Victoria Centre has been affected 
by the short-term income reduction 
and accrued development expenditure 
of the ongoing refurbishment work, 
with the improvement in yield partially 
offsetting this reduction

 —  Parque Principado, Oviedo, has 

benefited from improvements in yield 
as investor interest for the best Spanish 
assets has increased

20

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
 
Top retailers choose intu centres

Brands such as Superdry, Jack Wills 
and MAC have opened new stores in 
our centres, joining our wide range of 
established retailers

Occupancy remains firm at the 95 per cent 
level at which we have operated for most 
of the year and compares favourably to 
PMA’s vacancy measure for ‘big shopping 
centres’ of 11 per cent.

 Like-for-like net rental income was 3.2 
per cent lower in 2014 than 2013, with 
a narrower 2.8 per cent decrease in the 
second half. Income interruption from 
centre redevelopments accounted for 
approximately one percentage point 
of the shortfall, in particular at intu 
Victoria Centre and intu Eldon Square. 
Tenants failing in late 2012 and early 
2013 still impacted the first half of 2014, 
their total impact in 2014 being around 
one percentage point. The balance of 
the shortfall was around concentrations 
of lease expiries at intu Braehead and 
intu Potteries.

We agreed 210 new long-term leases in 
the year, amounting to £34 million new 
annual rent, at an average of 5 per cent 
above previous passing rent (like-for-like 
units) and in line with valuers’ assumptions, 
excluding one strategic leisure letting. 
Significant activity in the year includes:

 —  58 catering lettings, including Five Guys 
at intu Trafford Centre, intu Lakeside 
and intu Metrocentre, Chiquito at 
intu Metrocentre, intu Potteries and 
intu Uxbridge, Coast to Coast at intu 
Trafford Centre, intu Metrocentre and 
intu Victoria Centre and Carluccio’s in 
newly converted space at intu Bromley. 
Catering and leisure account for 11 per 
cent of the rent roll, with a significant 
increase in the development pipeline

 —  new brands to individual centres include 
Superdry and a full-line River Island 
at intu Victoria Centre, one of Dutch 
retailer Hema’s first UK stores at intu 
Bromley, MAC at intu Lakeside, intu 
Bromley and St David’s, Fat Face at 
intu Watford and intu Trafford Centre, 
and Jack Wills at intu Trafford Centre

 —  previously online only brands creating 
a physical presence, including a first 
store for an intu.co.uk retailer, Watch 
Warehouse, at intu Watford, a pop-up 
for Ratchet at intu Lakeside and two 
new Simply Be stores at intu Chapelfield 
and intu Merry Hill

Change in like-for-like net rental income (%)

10.0

8.0

6.0

4.0

2.0

0.0

–2.0

–4.0

8.5

8.5

5.3

6.0

4.6

2.3

3.5

3.6

2.1

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

2014

–3.4

–4.3

–1.9

–2.7

–3.2

 —  275 new shops opened or refitted in our 
centres in 2014, around 9 per cent of 
our 3,100 units. Tenants have invested 
around £90 million in these stores, 
a significant demonstration of their 
commitment to our centres. As well 
as major flagship store investments, 
like River Island at intu Metrocentre, 
JD Sports introduced their new concept 
shopfit at intu Trafford Centre, intu 
Watford and intu Chapelfield

  At the property level, the total return from 
Intu’s portfolio was 13.1 per cent (2013 – 
7.3 per cent). The combination of capital 
value increases and broadly stable income 
demonstrates the strength of Intu’s assets 
over the medium and long term.

 The number of visitors to our centres 
has increased marginally year-on-year in 
2014, representing an outperformance of 
Experian’s measure of UK national retail 
footfall which declined 1 per cent. 

Estimated retailer sales in our centres were 
up 3.1 per cent in the second half of 2014 
giving a year-on-year increase of 2.5 per 
cent. The ratio of rents to estimated sales 
for standard units reduced in the year to 
12.5 per cent, continuing the trend of the 
previous few years.

Lease expiry profile† (%)

40

30

20

10

34

17

10

*
5
1
0
2

8

6
1
0
2

10

9

9

7
1
0
2

8
1
0
2

9
1
0
2

–
0
2
0
2

4
2
0
2

+
4
2
0
2

† Expressed as a percentage of rent roll.
* Excludes three per cent in respect of leases 
  which have expired of which around three-quarters 
  are in negotiation or solicitors’ hands.

The difference between annual property 
income (see Glossary) of £436 million and 
ERV of £515 million represents £42 million 
from vacant units and reversion of 
£37 million, 8 per cent, from rent reviews 
and lease expiry. Of the £37 million, 
£5 million relates to reversions only 
realisable on expiry of leases with over 10 
years remaining (for example anchor units), 
leaving £32 million, 7 per cent, from other 
lease expiries and rent reviews.

The lease expiry cycle can bring risk to 
short-term earnings depending on the 
volume in a specific centre and when 
the expiries fall in the economic cycle, 
but it also provides the opportunity to 
introduce, reposition and right-size tenants, 
improving the tenant mix. This year we 
have seen a significant concentration at 
intu Braehead and intu Potteries. The chart 
below shows the pattern of lease expiries 
across the portfolio, with a weighted 
average unexpired lease term of 7.4 years 
(31 December 2013 – 7.5 years).

Significant 
corporate activity
We have undertaken significant corporate 
activity in 2014 and we believe that our 
scale and focus is key to our successful 
development and operation of prime 
regional shopping centres. This year we 
have further consolidated our position 
in the UK, acquiring two top 20 centres. 
In Spain, with the completion of the Puerto 
Venecia acquisition in January 2015, we 
now own two top 10 centres which along 
with the sites we have under option in 
other key locations position us well to 
build scale there along similar lines to 
our approach in the UK. 

21

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportStrategic review

continued

UK acquisitions
In May we completed our purchase of 
interests in two prime UK shopping 
centres, intu Merry Hill and intu Derby, 
and Sprucefield retail park, Northern 
Ireland, funded by a two for seven rights 
issue raising £500 million (gross) and 
£424 million of new debt facilities secured 
on the properties. The final consideration 
was £855 million. We have identified 
multiple growth opportunities which 
reinforce our investment case.  

The acquisition was in line with our strategy 
to focus on the UK’s most successful 
destinations. Such assets are rarely traded, 
so it is important to move decisively where 
opportunities arise to acquire interests, 
particularly where our operator skills 
can be applied through our specialist 
asset and property management teams. 
The transaction also established a joint 
venture with QIC, a major global investor, 
at intu Merry Hill. It strengthened Intu’s 
position as the leading owner, developer 
and manager of prime UK shopping 
centres, filled a gap in our national 
coverage and extended the footprint of 
our nationwide consumer facing brand.

Since completion we have: 

 —  rebranded the two centres with 

new signage, websites and World 
Class Service training for the teams. 
The intu brand has been welcomed 
at both centres

 —  strengthened our local asset 

management and operational 
capabilities 

 —  started work on detailed asset 

management plans with initial leasing 
activity positive to acquisition valuations

 —  at intu Merry Hill, been encouraged 

by initial discussions with key retailers 
about opportunities to upsize their 
presence in the centre 

 —  at intu Derby, through our early letting 

activity, increased the zone A rents from 
£110 to £125

 —  at Sprucefield, started the process of 
unlocking the development potential 
of this well-located site

New joint venture
In June we entered into a partnership in 
respect of intu Uxbridge with Kumpulan 
Wang Persaraan (Diperbadankan) (KWAP), 
the £19 billion Malaysian pension fund. 

This transaction established a relationship 
with another significant overseas investor 
and demonstrated the investment 
demand for prime UK shopping centres 
under the management of a specialist 
operator such as Intu. 

KWAP acquired an 80 per cent interest 
in intu Uxbridge for £175 million, 
representing a 2 per cent premium 
to its 31 December 2013 valuation 
of £214 million (100 per cent basis). 
We retain a 20 per cent interest and 
continue to manage the centre under the 
intu brand on behalf of the joint venture. 
The transaction is a useful step in recycling 
capital into our substantial development 
pipeline while retaining the scale of our 
operations and has a deal structure which 
could be applicable to other assets.

Spanish acquisitions
In December we exchanged contracts 
to acquire the Puerto Venecia shopping 
centre and retail park in Zaragoza, Spain for 
€451 million. Eurofund, our development 
partner in Spain, was closely involved in 
the original development of this 200,000 
sq. m. shopping resort. The centre, which 
opened in 2012, offers a mix of retail, 
leisure and restaurants and was recognised 
by MAPIC in 2013, winning the best 
worldwide retail and leisure development. 

Bulevar de los Manzanos, 
Parque Principado

Right: Parque Principado, to be 
rebranded as intu Asturias in 2015, 
was our first acquisition in Spain where 
we aim to replicate our successful UK 
business model

22

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportMaking intu Metrocentre sparkle

Above: This iconic chandelier is at the 
heart of our transformation of intu 
Metrocentre’s Platinum Mall, adding 
sparkle and raising £16,000 for charity 
through sales of individual crystal hearts

Catering for all tastes

Below: Five Guys, a top US restaurant 
chain, used intu’s national portfolio to 
roll out its brand across the UK

This is the template for our shopping 
resort developments in Spain. 

The acquisition, which completed in 
January 2015, is funded by a 50 per cent 
loan to value bridging loan which we 
can exchange for a five-year term loan 
secured on the asset. The balance of the 
consideration has been met from our 
existing resources. In 2015 we will be 
looking to introduce an investment partner 
into Puerto Venecia. 

The acquisition is expected to be earnings 
accretive and, following last year’s 
successful acquisition of Parque Principado, 
Oviedo, is another high-quality addition for 
the Group, taking our ownership to two 
of the top 10 shopping centres in Spain. 
The transaction substantially accelerates 
our activities in Spain, which is a country 
where we see major opportunities for the 
type of genuinely regional destination 
centre in which Intu specialises.

As we highlighted in October 2013, 
when we acquired Parque Principado, 
the Spanish shopping centre market 
offers opportunities to create a quality 
business of scale which has the potential 
to generate superior total returns over 
the medium term. 

Similar to our approach in the UK, our 
aim is to be the leading owner, developer 
and manager of regionally pre-eminent 
shopping centre destinations for the major 
trade areas of Spain. Eighty per cent of the 
country’s retail expenditure comes from 
10 key catchment areas. 

Ownership of the largest Spanish shopping 
centres is fragmented and many regions 
do not have a pre-eminent retail and 
leisure destination. The committed pipeline 
of prime shopping centre developments 
across Spain is at a low level and we believe 
the opportunity exists to develop and build 
new schemes in a number of key regions 
of Spain. 

We also have development options on 
sites in Málaga, Palma, Valencia and Vigo. 
It is our intention, subject to shareholder 
approval, to exercise the Málaga option 
in March 2015. We are working to bring 
the other developments forward to the 
point where we can consider exercising the 
options. We believe such expansion will be 
beneficial to the Group’s overall brand and 
digital positioning.

Refinancing activity
Throughout 2014 we have continued to 
take advantage of the favourable debt 
markets to refinance the Group’s near-
term debt. Through a mix of term loans 
and long-dated bonds, financed in the last 
two years, we have, since 2012, increased 
the tenor of the debt by two years to eight 
years whilst reducing the cost of debt to 
4.7 per cent. With debt to assets at 44 per 
cent and available facilities of £671 million 
we are well positioned to continue 
with our strategy in Spain and our UK 
development pipeline.

See Financial review on pages 40 to 46, 
for more details.

Making the brand count
Scale is important and the establishment 
of the intu brand further enhances our 
competitive advantage. Our customers 
are at the heart of everything we do 
and providing them with compelling 
experiences that surprise and delight drives 
loyalty and in turn dwell time and spend. 
This customer focus also ensures that 
we establish enduring relationships with 
our retailers. 

Brand
When we rebranded in early 2013 we 
orientated every aspect of our business 
around the customer experience in our 
centres. Since then we have brought more 
services in-house to ensure we manage 
every step of the customer experience. 
A customer visit may start by looking on 
intu.co.uk, followed by visiting the centre 
which offers top-quality retail, with all 
the major brands present in our centres, 
dining and leisure options and national 
promotional activities. All our staff are 
trained to the same high standards in 
customer service, with the commitment 
of the intu brand ensuring equivalent 
standards across all of our centres.

Over half of the UK’s population visit an 
intu centre at some point through the year 
on or offline.

We have seen an increase in brand 
recognition which allows us to deliver 
events and promotions on a national basis. 
Events in 2014 included Elephant Parade, 
Everyone’s Invited and Student Night. 
Elephant Parade’s national tour visited 
all intu centres and raised awareness for 
The Asian Elephant Foundation as well 

23

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportStrategic review

continued

as entertaining shoppers. Everyone’s 
Invited brought a festival of family 
fun to the centres, increasing footfall 
by 13 per cent year-on-year for that 
weekend. Promotional partners and 
commercialisation clients now recognise 
our national proposition combined with 
a multichannel approach and we are 
seeing a growth in multicentre campaigns 
including the use of our intu.co.uk website.

All staff continue to take part in our World 
Class Service training which is the only 
national shopping centre programme 
accredited by the Institute of Customer 
Service. To measure the impact of our 
brand approach we launched Tell intu this 
year which provides the Net Promoter 
Score of centres monthly. The average 
score has increased from 46 when we 
launched it in March to 60 over the 
Christmas period. Our research, which 
confirms that happy customers stay longer 
and spend more, has given considerable 
impetus to delivering a number of 
service improvements.

On the digital side, we have now 
introduced free Wi-Fi into nearly all of our 
centres, investing in our own infrastructure 
rather than outsourcing. Over 1.5 million 
people have registered with around 60 
per cent opting in to receive marketing 
information. Along with registrants on 
the website, our marketing database 
now has almost two million active users. 
Owning the infrastructure allows us to 
control this marketing and manage the 
customer experience.

We enhanced intu.co.uk in September 
2014. It is now fully mobile responsive 

with improved content and an expanded 
shopping proposition. Through our 
affiliates programme most of our major 
retailers are now on our transactional 
website, including for example, John Lewis, 
Next and Topshop, allowing us to offer 
shoppers their centre online 24 hours a 
day. The benefits of these changes can 
be seen in the website traffic, with a year-
on-year increase of almost 40 per cent in 
website visits in December 2014, to nearly 
3 million.

Scale 
As we discuss in the Market review, the 
face of retail continues to change with 
retailers needing to be in the best shopping 
locations. Our scale positions us as a 
key landlord to retailers with nine of the 
top 20 shopping centres in the UK.

Over the past four years we have expanded 
significantly with the portfolio now valued 
at £9.0 billion, almost doubling over the 
period through the addition of some of 
the top centres in the UK as well as value 
creation in our existing centres.

Our scale allows us to benefit from a 
wealth of experience and knowledge and 
apply best practice across all the centres. 
With one website, intu.co.uk, we can 
market all the centres more efficiently to 
a national audience and attract customers 
to stay for longer and visit more often. 

All of our 18 UK centres exceed 10 million 
visits each year and the busiest exceeds 
40 million. 

Over the last few years we have 
demonstrated that we will not compromise 
on quality for the sake of improvements in 

Hayley
Since you guys  
took over the glades 
it’s been a huge 
improvement, back 
shopping locally again

16:09 – 30 January 2015  
@intuBromley

Tell intu

Below: Working hard on our brand 
experience is driving our commercial 
success. How do we know? Because 
in March 2014 we launched Tell intu, 
the first real-time customer experience 
tracker of its kind in the shopping centre 
industry. From the 17,000 responses in 
2014 we can prove that we have happier 
customers, with a higher NPS, who stay 
longer and spend more

24

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportthe short-term occupancy level. This gives 
retailers confidence in the long-term 
attractiveness of the centres. We aim to 
ensure that our mix of tenants is what 
the customer wants and that the retailers 
are appropriately located to maximise 
their returns. 

Development momentum
We have made significant progress 
in the year with our pipeline of 
development opportunities:

flexibility in 2014 by refinancing much 
of the debt which was due to mature in 
the next few years. At the end of 2014 
we had cash and available facilities of 
£0.7 billion

 —  the major developments are likely 

to be spread over a number of years. 
We intend to raise development finance 
where appropriate and additional 
finance from the value created by 
completed developments to reinvest 
in the next project

 —  completed the active management 

 —  recycling capital from other assets to 

projects at intu Lakeside (food court), 
intu Eldon Square (mall upgrade) and 
intu Metrocentre (Platinum Mall)

 —  on site at intu Victoria Centre (mall 

refurbishment and creation of 12 new 
restaurants) and intu Potteries (cinema 
and catering extension), with both 
projects due to be completed in the 
second half of 2015

 —  about to commence work on catering 
developments at intu Eldon Square, 
intu Metrocentre and intu Bromley

 —  engaged the main contractor at Charter 
Place, Watford and expect to be on site 
later in 2015

 —  received town centre status and 

planning approval for an extension  
at intu Braehead 

We can finance our £1.9 billion pipeline 
through three main routes:

 —  available facilities within the business as 
we have further improved our financial 

reinvest into these growth opportunities 
at the point where they will deliver 
superior returns. This may include 
introducing partners as we did at intu 
Uxbridge in 2014

In the case of major extensions and 
creation of significant new or reconfigured 
space, we aim to have agreed terms with 
a sufficient level of tenants including 
strategic pre-lets before proceeding 
with construction.

For expansionary projects which 
create additional space for which direct 
incremental rent can be identified, we 
would expect most projects to generate 
a stabilised initial yield on cost in the range 
of 6 to 10 per cent and a minimum of 
7 per cent for major projects. Where no 
significant additional space is created, 
we assess project return in the context 
of an internal rate of return based on 
the anticipated overall impact of the 
expenditure on centre performance 
through enhancing the ambience, 
the tenant mix and the rental tone.

intu Uxbridge: a hit with Wagamama

Above: The Wagamama restaurant chain 
chose intu Uxbridge to launch their new 
concept design

Development pipeline

 £1.9bn

£1.3bn in the UK and £0.6bn in Spain

Targeted stabilised initial yield 
on cost for major projects

 7%

Surprise and delight

Left: Our compelling experiences draw in 
the crowds. This year’s Everyone’s Invited 
weekend increased footfall by 13 per cent 
– aided by the appearance of X Factor’s 
Sam Callahan at intu Braehead

25

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
Focus on new  
developments

intu Victoria Centre

intu Victoria Centre
Refurbishment and restaurant development
£42 million development of a restaurant quarter and significant refurbishment of intu 
Victoria Centre is underway. This project has already reignited interest from retailers, 
with new lettings to Urban Outfitters, Superdry and River Island. Pre-lets on the 
restaurant quarter are approaching 50 per cent, including Tortilla, Ed’s Easy Diner, 
Coast to Coast and Handmade Burger Co. 

intu Watford

intu Potteries

We have a development 
pipeline of £1.9 billion – 
£1.3 billion in the UK and 
£0.6 billion in Spain – and we 
expect to commence the major 
extension at intu Watford 
in 2015

p25

for more information

intu Metrocentre

intu Metrocentre
Restaurant development
£18 million extension to the ‘Qube’ dining 
area adjacent to the Imax Odeon cinema, 
creating 11 new restaurants. Pre-lets 
at over 50 per cent including Five Guys, 
Chiquito, T.G.I. Friday’s and Coast to Coast, 
with another 25 per cent in solicitors’ 
hands. We have commenced work for 
openings in early 2016.

intu Eldon Square

intu Eldon Square
Restaurant development
£25 million dedicated catering destination 
‘Grey’s Quarter’, reconfiguring 80,000 
sq. ft. of outdated retail space to over 20 
restaurants. Over 50 per cent is exchanged 
or in solicitors’ hands and we anticipate 
work to commence on the project in the 
first half of 2015.

26

intu Watford
Charter Place extension
£110 million, 380,000 sq. ft. extension  
to create a new shopping, dining and 
entertainment hub for Watford. 
Cineworld have exchanged contracts to 
be the anchor cinema operator and we 
now have offers on over 50 per cent of the 
units by rent. We have engaged the main 
contractor and, subject to pre-letting, we 
anticipate that works will be under way this 
year with a target for completion in 2017. 
We project stabilised initial yield on cost 
of 7.1 per cent.

intu Potteries
Leisure extension
£19 million, 60,000 sq. ft. leisure extension 
is under construction and due to open in 
the second half of 2015. The leases for the 
nine screen Cineworld cinema and six new 
restaurants are all exchanged, bringing 
Nando’s, Frankie & Benny’s, Pizza Express, 
GBK, Coast to Coast and Chiquito to the 
centre’s line up.

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
Committed

intu Victoria Centre

intu Potteries

intu Watford

intu Eldon Square

intu Metrocentre

intu Bromley
Other committed projects6

Active management pipeline

intu Lakeside

intu Bromley

intu Trafford Centre

intu Merry Hill
Other active management projects6

Description

Refurbishment and restaurants4
Leisure extension5
Charter Place pre-development

Restaurant development

Restaurant development

Queens Gardens

Hotel

Boutique cinema and restaurants

Barton Square courtyard enclosure

Reconfigurations

UK planning 
approved

New space
(sq. ft. 000)1

Indicative
timing2

Cost to 
completion
 £m3

–

60

–

2015

2015

2015

– 2015–2016

– 2015–2016

14

2015–2016

2015–2017

40

20

2015–2016

2016–2017

112

2016–2018

– 2015–2018

2015–2019

 13 

 13 

 3 

 12 

 16 

 4 

 20 

81

 7 

 9 

 45 

 20 

 156 

237

Major extensions

intu Watford

intu Broadmarsh

intu Lakeside

intu Lakeside

Cribbs Causeway

intu Braehead

intu Victoria Centre

Total UK

Spain developments7

Málaga

Valencia

Palma or Vigo
Total Spain

Total

Charter Place extension

380

2015–2017

 106 

Redevelopment

Leisure extension

Retail extension

Retail and leisure extension

Retail and leisure extension

Retail and leisure extension

Shopping resort

Shopping resort

Shopping resort

50

2016–2018

225

440

380

475

500

2016–2019

2017–2019

2019–2021

2020–2022

2020–2022

2015–2018

2019–2020

2021–2022

 70 

 95 

 180 

 105 

 200 

 225 

 981

 1,299

 170 

 280 

 115 

 565

 1,864

 Timing subject to change due to a number of internal and external factors.

1  Represents net additional floor space of retail, catering and leisure.
2 
3  Represents Intu’s share of costs.
4 

 Total project costs of £42 million of which £29 million has already been spent.

Málaga

5 
6 

 Total project costs of £19 million of which £6 million has already been spent.
 Smaller committed and pipeline projects do not necessarily involve the creation 
of additional floor space.

7  Represents Intu’s share of costs assuming a joint venture partner introduced.

Málaga
Shopping resort development
€425 million, 175,000 sq. m. 
shopping resort development 
situated on the main Costa del 
Sol highway. Engagement with 
key retailers has indicated 
a strong interest in the 
development. We intend, 
subject to shareholder 
approval, to exercise the option 
in March 2015. The expected 
stabilised initial yield on 
costs for the project is over 
7 per cent.

27

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportTop properties

Intu owns and manages nine 
of the UK’s top 20 shopping 
centres in locations right across 
the country

4 intu Braehead

1 intu Trafford Centre

2 intu Lakeside

6 Cribbs Causeway

7 Manchester Arndale

3 intu Metrocentre

9 St David’s Cardiff

28

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportMarket  
value

Size 
(sq. ft. 000)

% 
ownership

Number  
of stores

Annual 
Property 
Income

Headline 
rent 
ITZA

ABC1 
customers

Key stores

Super-regional centres
1 intu Trafford Centre

£2,200m 1,973

100%

233 £86.9m £415

2 intu Lakeside

£1,255m 1,435

100%

251 £59.7m £350

3 intu Metrocentre 

£928m 2,085

90%

344 £46.8m £300

4 intu Braehead

£599m 1,136

100%

121 £25.5m £250*

65% Selfridges, John Lewis, Next, Superdry, Hollister, Apple, 

Kurt Geiger, Ted Baker, Banana Republic, Nespresso, 
Forever 21, Victoria’s Secret, Odeon Cinema, Legoland 
Discovery Centre, H&M, Hamleys, Marks & Spencer

72% House of Fraser, Debenhams, Marks & Spencer, 
Hugo Boss, Topshop, Zara, Primark, Forever 21, 
Guess, Vue Cinema

55% House of Fraser, Marks & Spencer, Debenhams, 

Apple, H&M, Topshop, Zara, Primark, River Island, 
Odeon Cinema

62% Marks & Spencer, Primark, Apple, Next, H&M, Topshop, 

Hollister, Superdry, Sainsbury’s

5 intu Merry Hill

£435m 1,671

50%

264 £23.1m 

£150

43% Marks & Spencer, Debenhams, BHS, Primark, 
Sainsbury’s, Next, ASDA, Boots, H&M

6 Cribbs Causeway

£243m 1,075

33%

153 £12.6m £305

76% John Lewis, Marks & Spencer, Apple, Next, Topshop, 
Timberland, Jigsaw, Hobbs, Hugo Boss, H&M

In-town centres

7 Manchester Arndale

£430m 1,600

48%

249 £21.7m £250

8 intu Derby

£420m 1,300

100%

180 £28.4m £125

9 St David’s, Cardiff

£308m 1,391

50%

203 £16.2m £185

10 intu Eldon Square

£273m 1,350

60%

151 £14.0m £300

57% Harvey Nichols, Apple, Burberry, LK Bennett, Topshop, 

Next, UGG, Hugo Boss, Superdry, Zara, Hollister, YO! 
Sushi, Nando’s

53% Marks & Spencer, Debenhams, Sainsbury’s, Next, Boots, 

Topshop, Cinema de Lux

66% John Lewis, Debenhams, Marks & Spencer, Apple, 
Hollister, Hugo Boss, H&M, River Island, Hamleys, 
Armani Exchange, Gap

60% John Lewis, Fenwick, Debenhams, Waitrose, Apple, 
Hollister, Topshop, Boots, River Island, Next

11 intu Watford

£335m

726

93%

140 £17.3m £250

83% John Lewis, Marks & Spencer, Apple, Zara, Primark, Next, 

Lakeland, Phase Eight, Lego, H&M, Topshop/Topman

12 intu Victoria Centre

£314m

981

100%

104 £16.9m £230

54% House of Fraser, John Lewis, Next, Topshop, River Island, 

Boots, Urban Outfitters, Superdry, Office

Spanish centres

Market  
value

Size 
(sq. m. 000)

% 
ownership

Number  
of stores

Annual 
Property 
Income

Key stores

13 Puerto Venecia**

€451m

119

100%

202 €22.4m

El Corte Ingles, Primark, IKEA, Apple, Decathlon

14 Parque Principado

€106m

77

50%

161 €7.8m

Primark, Zara, H&M, MediaMart, Cinesa, Eroski

* The amount presented is on the Scottish ITZA basis, the English equivalent is £335.
** The Group completed the acquisition of Puerto Venecia on 19 January 2015.

10 intu Eldon Square

13 Puerto Venecia

29

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportKey performance  
indicators

We measure progress against  
strategic objectives using the  
following financial and non-
financial performance measures

Footfall 

1

3

4

–1%

–2%

+0%

–1%

2012

2013

2014

Experian

Why is this important?
Footfall is an important measure of a centre’s popularity with 
customers. Retailers use this measure as a key part of their  
decision-making process on where to locate their stores.

How is this measured?
Footfall numbers across Intu’s centres, including those managed  
by our partners, are captured using a combination of person or 
car counting cameras located at specific entrance and exit points 
within the centre.

How have we performed?
Footfall was unchanged in 2014, ahead of the 1 per cent reduction in 
the national benchmark as measured by Experian.

Occupancy 

1

Like-for-like net rental income 

1

3

4

96%

95%

95%

94%

–2.7%

–1.9%

–3.2%

2012

2013

2014

IPD (retail)

Why is this important?
We aim to optimise the occupancy of our centres as attracting and 
retaining the right mix of retailers and catering and leisure operators 
will enhance our centres’ trading environment.

How is this measured?
The passing rent of let and under-offer units expressed as a 
percentage of the passing rent of let and under-offer units plus 
the ERV of un-let units.

How have we performed?
Occupancy remains at the same level as 2013 and remains above 
the IPD benchmark figure.

2012

2013

2014

Why is this important?
Measures the organic growth in income generated from  
the Group’s properties  in the year.

How is this measured?
Removes from the year-on-year movement in net rental income  
the impact of acquisitions, developments and disposals.

How have we performed?
The reduction in like-for-like net rental income reflects units held 
to facilitate future development plans and the impact of tenant 
administrations and lease expiries.

30

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportKey to strategic objectives measured by key performance indicators

1

Optimise performance 
of existing assets, 
prioritising medium-term  
total property return

2

Drive forward £1.3 billion 
investment programme 
in existing UK assets

3

Make the brand count  

4

Seize the growth  
opportunity in Spain

Shareholder return 

1

2

3

4

Total financial return 

+17%

+24%

+23%

FTSE
REIT
Index

–7%

2012

2013

2014

Why is this important?
Combines share price movement and dividends to produce  
a direct measure of the movement in shareholder value in the year.

How is this measured?
Uses the movement in share price during the year plus  
dividends paid in the year.

How have we performed?
The Group’s share price has performed strongly in the year 
and compares favourably with the FTSE REIT index.  
(Source: Bloomberg)

+4%

2012

+1%
2013

2014

Why is this important?
This is a measure of the movement in the underlying value of assets 
and liabilities underpinning the value of a share plus the dividend 
paid to shareholders.

How is this measured?
Uses the movement in adjusted net asset value per share  
plus the impact of dividends paid in the year. The 2014 return is 
assessed using the opening NAV of 346 pence per share as adjusted 
for the bonus factor to reflect the rights issue. Using the pro forma 
opening NAV of 335 pence, gives a return of 17 per cent.

How have we performed?
The strong total financial return performance reflects the 8.2 per 
cent like-for-like property valuation gain, the Group’s earnings and 
the impact of the Group’s capital structure.

Income performance 

1

3

4

Prime property assets 

14.7p

13.7p

13.3p

+8.2%

2012

2013

2014

Why is this important?
Underlying earnings per share is based on the underlying income 
generated in the year which gives an indication of the Group’s ability 
to pay dividends.

How is this measured?
Underlying earnings exclude property and derivative valuation 
movements and exceptional income or charges. The 2012 and 2013 
figures have been adjusted for the rights issue bonus factor.

How have we performed?
Underlying earnings per share fell during the year due to the 
impact of the fall in like-for-like net rental income.

+1.8%

+0.6%
2012

2013

2014

Why is this important?
Measures the capital return on the Group’s property assets and  
compares this with the IPD index, a recognised industry benchmark.

How is this measured?
Includes the capital growth on a like-for-like basis from  
the Group’s properties.

How have we performed?
The Group recorded a significant valuation surplus in the year 
which again outperformed the IPD monthly index, retail.

31

1

2

+14%

1

2

+7.3%

IPD
monthly
index
(retail)

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report People

Our people are energised and inspired by our vision  
to deliver a compelling shopping experience

Our employees are fundamental 
to the success of our business and 
the delivery of our brand promise 
to all our customers

Our values
Creative
We look at the familiar and we 
see something different; we are 
insightful and imaginative, but 
not for their own sake, for we 
never lose sight of what is 
important and relevant

Bold
We act confidently and decisively, 
always knowingly, perhaps at times 
controversially, but never rashly 
or without consideration

Genuine
We are true to ourselves, act fairly 
and communicate clearly; we say 
what we mean and we mean what 
we say. We recognise our obligations 
to our stakeholders and the wider 
society, and commit to put our 
utmost into everything we do

People who work at Intu are passionate 
about what they do and proud of our 
reputation as the market leader of the 
UK shopping centre industry. 

We expect the best from our employees, 
and in return we are committed to offering 
a stimulating and rewarding working 
environment where they can achieve their 
personal and professional goals as they 
accomplish challenging business targets.

We appoint the best people, and develop 
their talent, promoting internally and 
rewarding commitment and innovation 
whenever we see it.

And it works – 83 per cent of our staff 
declared themselves proud to work for 
intu, up 2 per cent on last year.

Our HR strategy is built around five key 
themes to complement our corporate 
strategy. We focus on three of these 
in this year’s report.

Talent development
In 2014, we appointed a talent manager 
to help us achieve our aim to provide the 
same access to learning and development 
opportunities for all intu employees 
regardless of location role or level.

We also:

 —  implemented a structured leadership 
programme to support succession 
planning, identifying a group of senior 
managers to work with internal and 
external talent development specialists. 
Two senior managers have now been 
promoted to the Executive Committee

 — created a comprehensive and consistent 
induction programme for centre staff

 —  extended performance appraisal 

systems to staff at all levels

Talent 
development

Employee 
engagement

Reward and 
recognition

HR 
Strategy

Performance
management

Employee 
life-cycle

32

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
Career development at Intu: Carly North

Left: Carly started her career with us 
in 1999 as a customer care assistant 
at intu Lakeside. She was promoted to 
marketing coordinator and after a spell 
at intu Bromley as assistant marketing 
manager she returned to intu Lakeside 
as customer services manager in 2011

Staff at intu Merry Hill

Employee survey 2014
Eighty four per cent of staff took 
part in the annual employee survey 
in November (2,032 out of 2,427 
eligible employees).

Scores were up again in 42 of the 
questions measured in previous 
surveys, and in over half the questions 
at least 70 per cent of respondents 
agreed or strongly agreed with the 
proposition. The overall engagement 
score now stands at 747 (2013 – 732) 
with favourable movement in all five 
domains that make up the engagement 
index: work environment, reward, 
development, operating culture and  
line of sight.

 91%

Of all staff agree intu  
puts customers at the  
heart of everything we do

 83%

Of our staff are  
proud to work for intu

Employee engagement
Engaging with our staff, taking them 
with us on intu’s journey to achieve its 
ambitious targets, is crucial to our progress. 
They need to understand our business and 
know how they can contribute to feel part 
of the team. 

For the third year in a row our employee 
survey records a rise in employee 
engagement, from 701 in 2011 to 747 
in 2014.

Next year we will:

 — extend the leadership programme and 
consolidate the succession plan to staff 
at all levels

 —  develop assessment techniques to 
better evaluate skills and resources 
throughout the organisation

 —  encourage staff to gain cross-functional 
experience through project- working

 —  build on the success of World Class 

Service through a series of development 
sessions focusing on delivering 
a compelling experience

 —  introduce a national apprenticeship  

scheme

 —  work towards achieving the Investors 
in People standard at all our intu 
branded centres

33

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportPeople

continued

Employee numbers

 2,459

(2013: 2,027)

Leavers in their  
first year 

 19%

(2013: 35%)

34

In 2014 we:

 —  kept our staff informed with regular 

business briefings at national and local 
level, and created a new employee 
handbook for intu Retail Services staff

 — carried out brand immersion events 

for new staff

 —  developed an action plan based 
on the 2013 employee survey

 —  introduced a new employee 
volunteering programme 

 —  relaunched the Employee Assistance 

Programme (provided by the 
Retail Trust)

 —  rolled out new policies for 

whistleblowing and use of social media

Next year we will:

 —  improve internal communications 

networks further 

 —  deliver the action plans arising from 

the 2014 employee survey

 —  develop our intranet making content 

accessible to all staff, including 
employees who do not have direct daily 
access to the Intu network

 —  continue to encourage staff 

to take part in Intu’s corporate 
responsibility, community support 
and sustainability programmes 

 —  expand our induction programmes 
to cover the full cycle of onboarding

 —  continue to review flexible 

working options

 —  learn from the experience of 

staff who leave us

Reward and recognition
Our competitive remuneration structure 
helps to retain and motivate the best with 
base salaries benchmarked against our 
peers in the industry. Many employees 
are eligible for an annual bonus based 
on corporate measures that reflect 
the executive remuneration policy and 
are related to individual performance. 
A proportion of the annual bonus is 
awarded in deferred shares to encourage 
focus on the Company’s growth. 
Managers may also be rewarded with 
longer-term share options and many staff 
can join a Share Incentive Plan subject to 
a qualification period.

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportService profile
Under 1 year

16%

2013: 15%

1-10 years

65%

2013: 64%

10-20 years

over 20 years

3%

2013: 4%

30-50

47%

2013: 48%

16%

2013: 17%

Age profile
Under 30

19%

2013: 18%

Over 50

34%

2013: 34%

Gender profile
Female

40% 

2013: 37%

Gender profile 
senior managers
Female

29% 

2013: 27%

Male

60% 

2013: 63%

Male

71% 

2013: 73%

In 2014 we: 

 —  made a voluntary defined contribution 
pension plan available to all intu Retail 
Services staff for the first time

 —  introduced intu’s first national 

recognition and reward scheme called 
‘Win Your Dream’, which allows staff 
at all levels to nominate colleagues 
for outstanding achievement linked 
to our values 

Next year we will:

 —  complete a comprehensive 

remuneration review across all parts 
of the business

 —  ask the Remuneration Committee to 
review proposals and approve Senior 
Manager and Executive Director salary 
levels and bonus awards

 —  promote share ownership opportunities 

to all staff to enhance engagement

Recruitment
In line with our policy of developing our 
talent we have filled many of our new roles 
from internal applicants. Five shopping 
centres have new general managers, 
four of whom are internal promotions 
or transfers. 

Most of our large scale recruitment is due 
to expansion – as well as the transfer of 
staff when we acquired intu Derby and intu 
Merry Hill, we recruited 468 new people 
into the Group during 2014. 

Human rights
At Intu we respect the dignity, liberty 
and equality of everyone we work 
with. Our policies and procedures are 
consistent with the United Nations’ 
universal declaration of human rights, 
which sets “a common standard 
of achievement for all peoples and 
all nations”. 

We are committed to implementing the 
UN guiding principles on business and 
human rights.

We only work with people who choose 
to work freely and we respect their 
rights to equal opportunities and 
freedom of association. We work with 
our suppliers, retailers and associated 
companies to ensure they meet 
acceptable standards of human dignity 
in their own sourcing policies.

We will continue to evaluate the pay 
and conditions of all our employees, 
in particular new staff on or near to 
minimum wage, to bring them into 
line with the rest of our staff in terms 
of wages and benefits and ensure fair 
working conditions.

Fair treatment of people who work 
for Intu or our suppliers is a key 
focus of our corporate responsibility 
approach. As appropriate our Board 
CR Committee and CR Management 
Committee consider the potential 
human rights risks faced by Intu 
and assess approaches to mitigate 
those risks. 

We appoint the  
best people and develop 
their talent, promoting 
internally and rewarding 
commitment and 
innovation wherever  
we see it

Career development at Intu: Gavin Prior

Left: When teenage night school student 
Gavin Prior responded to a newspaper 
advert for the role of Administration 
Assistant at The Harlequin – now intu 
Watford – in 1996 he probably didn’t 
think that within 16 years he would be at 
the helm of a super-regional destination. 
From Services Manager to Operations 
Manager at intu Metrocentre, he became 
one of Intu’s youngest general managers 
at intu Metrocentre in 2012. He has 
recently been seconded to intu Merry 
Hill, one of intu’s newest editions to 
the portfolio

35

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportPeople

continued

Energised and inspired

Left: People who work at Intu are 
passionate about what they do 
and proud of our reputation as the 
market leader of the UK shopping 
centre industry

How are we structured?

Our teams are grouped into 
six specialisms that underpin 
our business model

p8

for more information about  
the business model

nted employees                           

ale
T

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customers

s
u

                                           Long-term foc

o

 ris

k                                             intu brand     

Asset management 
Drives the success of the centres by delivering 
sustainable asset growth through innovation, 
sound investment and commercial decision-
making, including proactive leasing of retail  
units, dealing with rent reviews and lease 
renewals, and managing smaller active  
asset management projects. 

Development and construction
Responsible for the planning, management 
and delivery of new build, refurbishment and 
extension projects across the portfolio from 
inception through to completion.

Finance
Provides reports and analysis of the Group’s 
financial performance, maintains a robust 
financial control framework and provides 
rigorous financial analysis and appraisals 
of projects and strategic options to support 
executive decision-making.

Operations and intu Retail Services
Each shopping centre is led by a dedicated 
general manager working within regional 
structures. intu Retail Services provides total 
facilities management ensuring each centre 
is properly maintained and that there is a 
welcoming, clean, safe and secure environment 
for retailers and customers.

Governance and support
Encompasses Legal, Secretariat, Human 
resources, Corporate responsibility, 
Communications and Public relations.

Commercial and digital
Adds value to assets through excellence and 
innovation in the disciplines of marketing, 
customer experience and digital technology to 
build the brand and encourage customers to 
come more often and stay longer. Includes intu 
Experiences which delivers income through 
advertising and brand partnerships. The digital 
team is responsible for information and 
communications technology operations and 
project delivery across the spectrum of digital activity, 
including our transactional website, intu.co.uk.

36

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
 
 
 
 
 
 
 
 
 
 
 
Focus on: intu Retail Services

Motivating our people  
to give their best

W e know from Tell intu that 

when our customers have 
a great experience at one of 
our centres, they are more 
likely to stay longer, spend more, come 
back sooner and tell their friends.

The perfect intu customer experience 
depends on our people and the positive 
interactions they have with our customers. 
So in 2013 we created intu Retail Services 
to bring all frontline staff working in our 
centres in-house. We wanted to ensure 
every member of staff feels part of the 
intu team and has a strong connection to 
Intu as a wider Group. It also allows us to 
train all our staff in our World Class Service 
programme so that every member of the 
intu Retail Services staff understands the 
need to continually improve the experience 
of customers and retailers and to provide 
great standards and great service. 

Our focus this year has been on 
recruitment, induction and training to 
ensure staff have the right skills. A great 
by-product has been a more motivated 
and committed workforce with a dramatic 
reduction in staff who leave within their 
first year of service, down from 35 per cent 
to 19 per cent. Turnover is down by 18 per 
cent overall and absence levels are down 
by 15 per cent.

The success of our approach has been 
independently recognised. At this year’s 
industry awards we won the PFM Partners 
in Retail Facilities award and intu is the only 
shopping centre business to be accredited 
by the Institute of Customer Service.

Tell intu continues to highlight how 
much our customers value staff who are 
knowledgeable and always looking to 
provide the best experience. 

37

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportKey risks and uncertainties

Successful risk management 
underpins Intu’s ability to 
achieve its strategic objectives

s k   u n derstood through
R i
i fi c a tion and analysis
e n t
i d

Intu’s
business
strategy

R

i
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petite underpins   b u s

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e
s

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o  r is k is in line with risk a
s s strategy
n t r o l p rocedures im

o

C

s

Property market 

Risk and impact
 —  Macro environment weakness 

could undermine rental income 
levels and property values, 
reducing return on investment 
and covenant headroom

Mitigation
 —   Focus on prime assets, 

upgrading assets and aligning 
the offering with demand, 
for example by increasing 
leisure offering

 —  Covenant headroom monitored 

and stress-tested 

 —  Active management of 

tenant mix

 —  Regular monitoring of tenant 

strength and diversity
 —  Lobbying on key policies, 

for example business rates

1

2

4

2014 commentary
Likelihood and severity of potential 
impact have reduced during 2014 
versus 2013 due to a number of 
factors including focus on tenant 
mix and increased property values
 —  Strong valuation increases 

for most centres resulting in 
improved LTV headroom

 —  Tenant administrations reduced 

compared to 2013

 —  Significant progress on planning 
and pre-letting of pipeline, more 
than half of which is leisure and 
catering. Leisure and catering 
space to increase by almost 
50 per cent by 2018

 —  Digital investment to improve 

relevance as shopping 
habits change

p12

See Market review 
for more information

Intu’s Board has responsibility for establishing the Group’s appetite 
for risk based on the balance of potential risks and returns, and 
has overall responsibility for managing risks. Risk management 
is embedded in Intu’s culture so that all employees play a part. 
This may be cleaners making sure that the centres are free of 
hazards or the construction team ensuring the right contractors 
are selected for developments.

Risks are considered in the day-to-day decisions made by the 
business and this assessment of risk is underpinned by a formal 
risk review process conducted by each centre, each department 
and the Executive team. These reviews identify risks and assess 
them for controllability and stability.

Risks are measured for impact and likelihood; gross risk being 
the worst case scenario if there were no controls in place; net 
risk being the risk as it stands today; and target risk being after 
any further planned risk reducing measures are implemented. 
An assessment is also made of how quickly the risks would 
impact the business. Impact and likelihood change as businesses 
and external factors evolve. Intu’s ongoing risk management 
ensures that changes in impact and likelihood are identified 
and managed appropriately.

38

Financing

Risk and impact
 —  Reduced availability of funds 
could limit liquidity, leading 
to restriction of investing 
and operating activities and/
or increase in funding cost

Mitigation
 —     Funding strategy regularly 

reported to Board with current 
and projected funding position
 —  Effective treasury management 

aimed at balancing long 
debt maturity profile and 
diversification of sources 
of finance

 —  Consideration of financing plans 
including potential for recycling 
of capital before commitment to 
transactions and developments

 —  Strong relationships with 
lenders/shareholders

2

4

2014 commentary
Likelihood has reduced during 2014 
versus 2013 due to the refinancing 
activity in the year. Severity of 
potential impact is unchanged
 —  Financing activity during 2014 
raised gross debt of £1.1 billion 
including Group’s share of 
joint ventures

 —  Revolving credit facility 

increased from £375 million to 
£600 million during the year

 —  Refinancing of intu Derby 

and intu Chapelfield during 
2014 demonstrated flexibility 
of Secured Group Structure 
funding platform

p40

See Financial review 
for more information

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
 
 
 
 
 
 
 
Key to strategic objectives impacted by risk

1

Optimise performance  
of existing assets, 
prioritising medium-term 
total property return

2

Drive forward £1.3 billion 
investment programme 
in existing UK assets

3

Make the brand count  

Change in level of risk

Decreased
Increased
Remained the same

4

Seize the growth  
opportunity in Spain

Operations

Risk and impact
 —   Accidents, system failure or 

external factors could threaten 
the safe and secure environment 
provided for shoppers and 
retailers, leading to financial and/
or reputational loss

Mitigation
 —  Strong business process and 

procedures, supported by regular 
training and exercises, designed 
to adapt and respond to changes 
in risk levels

 —  Annual audits of operational 

standards carried out internally 
and by external consultants

 —  Culture of visitor safety
 —   Crisis management and 

business continuity plans in 
place and tested, including cyber 
security threats

 —  Retailer liaison and briefings
 —  Appropriate levels of insurance
 —  Staff succession planning and 

development in place to ensure 
continued delivery of World 
Class Service

 —  Strong relationships and 

frequent liaison with Police, 
NaCTSO and other agencies

1

3

Strategy and execution

1

2

3

4

Risk and impact
 —   Misjudged or poorly 

executed strategy fails to 
create shareholder value

Mitigation
 —   Annual strategic review by Board 
informed by external research 
and advice

 —  Board and management team 
experienced in shopping centre 
and broader retail industry
 —  Engagement with national and 

international retailers
 —  Specialist advice and 

extensive research supporting 
major initiatives

 —  Careful assessment of potential 
partners to complement Intu’s 
skills, experience and resources

 —  Rigorous control and review 

procedures in place to ensure 
successful implementation 
of strategy

2014 commentary
Likelihood and severity of potential 
impact have remained unchanged 
versus 2013 with no significant 
new strategies implemented in 
the year
 —  New asset management 
structure implemented 
to enhance delivery of 
strategic goals

 —  Extending reach through 
introduction of new joint 
venture partners

 —  Partnership agreements 
designed to address both 
partners’ interests and ensure 
efficient asset management

p16

See Chief Executive’s review 
for more information

2014 commentary
Overall likelihood and severity of 
potential impact has increased 
due to external factors. However 
continuing improvement and 
consistency of operational 
procedures through intu Retail 
Services mitigate changes in 
external risk factors
 —  Operations of acquired 
centres have been 
successfully integrated

 —  Continuing group-wide cyber 
security project with key focus 
being proactive monitoring 
of technical infrastructure to 
mitigate cyber threats

 —  Work started towards achieving 
ISO 9001, 14001, 18001 and 
55001 accreditation
 —  intu Retail Services has 
continued to deliver 
improvements in systems and 
processes, including investment 
in in-house fire and health and 
safety structure and a significant 
increase in centre management 
employees holding formal health 
and safety qualifications
 —  Reduced exposure to future 

energy costs and taxes through 
award-winning energy reduction 
initiatives – 30 per cent reduction 
in carbon emissions since 2011

Development and acquisition

2

4

Brand

Risk and impact
 —  Misjudged or poorly executed 

project results in increased cost 
or income foregone, hence fails 
to create shareholder value

Mitigation
 —  Capital Projects Committee 
reviews detailed appraisals 
before and monitors progress 
during significant projects
 —   Research and third party 

due diligence undertaken for 
transactions including local 
specialists in Spain
 —  Fixed price contracts 
for developments

 —  Local partner in Spain with 
market specialist knowledge

2014 commentary
Likelihood and severity of potential 
impact have remained unchanged 
in 2014 versus 2013
 —  Substantial property and 
financial due diligence 
undertaken before acquisitions 
completed in the year

 —  Property management and 
financial activities in respect 
of centres acquired in the year 
integrated with the Group’s 
existing processes and policies

 —  Detailed appraisal work and 

significant pre-lets continuing 
ahead of starting major 
development projects

Risk and impact
 —  The integrity of the 

brand is damaged or the 
commercial benefits of 
the brand are not realised

Mitigation
 —  Intellectual property protection
 —  Strong guidelines for use 

of brand

 —  Strong underlying 

operational controls and crisis 
management procedures
 —  Major training programme 

and rewards and recognition 
schemes designed to embed 
brand values and culture 
throughout the organisation

 — Media monitoring
 —  Tell intu customer feedback 
programme of customer  
feedback collection and analysis

1

2

3

4

2014 commentary
Brand has continued to gain 
momentum during the year  
and higher profile results in greater 
risks versus 2013 for both likelihood 
and severity of potential impact
 —  World Class Service training 
embedding brand and values

 —  External evidence of brand 
value evidenced by disposal  
of 80 per cent interest in 
intu Uxbridge

39

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
 
 
 
 
Financial review

Overview
Strong growth in property valuations 
has resulted in a substantial increase 
in the profit for the year. This valuation 
increase has not yet been reflected in net 
rental income as the Group holds units 
to facilitate future development plans 
and completes reletting units from 2013 
administrations and lease expiries:

 —  underlying earnings of £162 million, 

up 15 per cent on 2013 reflecting the 
acquisitions in the year, with earnings 
per share of 13.3 pence, down 3 per cent 
on 2013, impacted by the reduction in 
like-for-like net rental income

 —  NAV per share at 379 pence; total 

financial return for the year of 14 per 
cent based on the bonus factor adjusted 
opening NAV per share of 346 pence 
and 17 per cent based on the pro forma 
opening NAV of 335 pence

Financing metrics improved due 
to higher property valuations and 
refinancing activity: 

 —  debt to assets ratio at 44.2 per cent 
(2013 – 48.5 per cent), below the 
Group’s target maximum level of 
50 per cent 

 —  interest cover ratio at 1.82x (2013 
– 1.71x), above the Group’s target 
minimum level of 1.60x

 —  cash and available facilities increased 
to £671 million (2013 – £325 million)

Major transactions: 

 —  in May the Group completed 

the acquisition of intu Merry Hill, 
intu Derby and Sprucefield for 
£855 million. Exceptional costs related 
to the acquisition totalled £12 million. 
The acquisition contributed £27 million 
to the underlying earnings of the Group

 —  in June 2014 the Group sold 80 per 

cent of its interest in intu Uxbridge for 
consideration of £175 million, before 
expenses. The Group retains a 20 per 
cent interest which has been accounted 
for as a joint venture from 20 June 2014

 —  in December the Group exchanged 
contracts to acquire Puerto Venecia, 
Zaragoza with the acquisition 
completing in January 2015. 
The 31 December 2014 balance 
sheet includes the deposit paid of 
€22.5 million within restricted cash. 
The acquisition will be consolidated 
from the date of completion. 
See Strategic review for further details

intu Derby

40

Presentation of information

Joint ventures
The Group has adopted IFRS 11 Joint 
Arrangements in 2014. This new 
standard requires that all joint ventures, 
which the Group previously chose 
to account for on a proportional 
consolidation basis, are equity accounted. 
This means that the income statement 
and the balance sheet now include 
single lines with the Group’s total 
share of post-tax profit and the net 
investment in joint ventures respectively. 
The Group’s profit for the year and total 
equity are unaffected by these changes. 
Further details of the impact of adopting 
this accounting policy are given in 
note 48. 

The new standard has a greater impact 
following the transactions in the year 
which created joint ventures in respect 
of intu Merry Hill, Parque Principado 
and intu Uxbridge. Further details of 
these transactions are given in notes 
40 and 41. 

Management both review and monitor 
the business, including the Group’s 
share of joint ventures, on an individual 
line basis not on a post-tax profit or 
net investment basis and therefore the 
figures and commentary presented 
are consistent with this management 
approach. Note 48 and the Other 
information section give reconciliations 
between the two bases.

Rights issue
In April 2014 the Company issued 
278.2 million shares by way of a rights 
issue. Further details are included in note 
37. Following a rights issue accounting 
standards require an adjustment to be 
made to the number of shares previously 
used to calculate earnings per share and 
in the Group’s case, to be consistent, an 
adjustment is also made to the number 
of shares used to calculate the dividend 
and net asset value per share. A bonus 
adjustment factor of 1.098 has been 
used to adjust the comparative figures 
in these results using the Company’s 
closing ex-div share price on 28 March 
2014 of 301 pence per share and the 
theoretical ex-rights price of 274 pence 
per share. 

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportResults for the year
Income statement

Profit for the year (£m)
Underlying earnings (£m)
Underlying EPS (pence)
Net rental income1 (£m)
1 
Including Group share of joint ventures.
2  Adjusted for the rights issue bonus factor.

 The Group recorded a profit for the year of 
£600 million, a substantial increase on the 
£364 million reported for the year ended 
31 December 2013. This increase was 
primarily due to:

 —  an increase in the revaluation gain on 
property valuations to £648 million 
including the Group’s share of joint 
ventures (2013 – £126 million)

 —  lower exceptional finance costs of 

£51 million (2013 – £158 million), largely 
due to the lower level of interest rate 
swap terminations in connection with 
debt refinancing

The principal components of the change 
in underlying earnings are as follows: 

 —  net rental income increases due 

to acquisitions totalled £43 million 
reflecting the acquisitions of intu Merry 
Hill and intu Derby in 2014 and a full 
year contribution of intu Milton Keynes 
and Parque Principado acquired part 
way through 2013. This is offset by 
a £5 million reduction due to the sale 
of 80 per cent of intu Uxbridge

 —  like-for-like net rental income reduced 

by £11 million, 3.2 per cent (see 
Strategic review)

 —  underlying net finance costs increased 
by £3 million with the cost of debt 
drawn in the year to part-fund the 
acquisitions of intu Merry Hill and intu 
Derby partially offset by the favourable 
impact of lower interest rates following 
debt refinancings, in particular on 
the intu Metrocentre facility that was 
concluded at the end of 2013

 —  ongoing administration expenses 

increased by £3 million, largely due to 
costs related to management of recent 
acquisitions, including new employees 
and professional fees

 —  our partner’s share of the reduction 
in finance costs following the intu 
Metrocentre debt refinancing has been 
the main factor reducing the non-
controlling interest credit by £3 million 
compared to 2013

Year ended  
31 December 
2014
600
162
13.3
397

Year ended  
31 December 
2013
364
140
13.72
370

These positive factors were partially 
offset by:

 —  negative movement of £431 million in 
the change in fair value of the Group’s 
financial instruments. 2014’s results 
include a charge of £157 million 
including the Group’s share of joint 
ventures whereas 2013 benefited from 
a £274 million credit

Underlying earnings increased by 
£22 million to £162 million with underlying 
earnings per share, which takes into 
account the shares issued to part-fund 
the acquisition of intu Merry Hill and 
intu Derby, decreasing by 3 per cent to 
13.3 pence. Underlying earnings exclude 
valuation movements, exceptional 
items and related tax and are presented 
as they are considered to be a key 
measure of the Group’s performance 
and an indication of the extent to which 
dividend payments are supported by 
underlying earnings. The underlying profit 
statement is presented in full in the Other 
information section. 

Underlying earnings bridge 2013–2014 (£m)

180

160

140

140

2013

+38

–11

–3

–3

+1

162

Net rental 
income –
acquisitions/
disposals

Net rental 
income –
like-for-like

Net finance
 costs

Administration
 costs

Other

2014

41

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportFinancial review

continued

Gross rental income
Head rent payable

Net service charge expense and void rates
Bad debt and lease incentive write-offs
Property operating expense
Net rental income
Net rental income margin
EPRA cost ratio (including direct vacancy costs)

Year ended  
31 December 
2014
£m
480
(23)
457
(21)
(7)
(32)
397
87%
19%

Year ended  
31 December 
2013
£m
448
(24)
424
(16)
(9)
(29)
370
87%
19%

which has been classified as an exceptional 
finance cost as it relates to the termination 
of swaps (£17 million) or payments in 
respect of unallocated swaps (£27 million). 
The balance of the payments has been 
included as underlying finance costs as 
they relate to ongoing interest rate swaps 
used to hedge debt.

As previously detailed, the Group has a 
number of interest rate swaps, entered into 
some years ago, which are unallocated as, 
due to a change in lenders’ practice, they 
cannot be used for hedging the Group’s 
borrowings. At 31 December 2014 these 
swaps have a market value liability of 
£242 million (2013 – £143 million). It is 
estimated the Group will be required to 
make cash payments on these swaps of 
£25 million in 2015 in line with the level 
of payments made in 2014. The balance 
sheet shows £73 million of these as current 
liabilities reflecting mutual options to break 
during 2015. Since the year end we have 
confirmed that no cash outflows will be 
required in respect of these breaks.

Non-controlling interests at 31 December 
2014 relate to our partner’s 40 per cent 
stake in intu Metrocentre and increased 
during the year due to its share of profit 
and additional investment in capital 
projects. The net reduction in the overall 
non-controlling interest balance reflects 
Parque Principado moving from being 
a subsidiary with a non-controlling 

based on the 31 December 2014 Equity 
One share price. The India investment 
largely comprises a 32 per cent interest 
in Prozone, a shopping centre developer 
listed on the Indian stock market, included 
at £38 million on the Group’s balance sheet 
at 31 December 2014. See notes 24 and 25 
for further details. 

Net external debt is discussed in the cash 
flow and net external debt section. 

Derivative financial instruments comprises 
the fair value of the Group’s interest rate 
swaps. The net liability at 31 December 
2014 is £347 million, an increase of 
£141 million in the year. This can be largely 
attributed to a movement in the interest 
rate yield curve. Cash payments in the 
year totalled £70 million, £44 million of 

31 December 2014

Group
balance sheet
as presented
£m
8,020
1,079
(3,958)
(347)
(197)
4,597
(73)
4,524
333
90
22
4,969

Share of
joint
ventures
£m
869
(851)
(5)
–
(13)
–
–
–
–
–
–
–

Group 
including
share of joint
ventures
£m
8,889
228
(3,963)
(347)
(210)
4,597
(73)
4,524
333
90
22
4,969

31 December 
2013 
Group 
including
share of joint
ventures
£m
7,551
191
(3,698)
(206)
(217)
3,621
(102)
3,519
198
83
4
3,804

Investment and development property
Investments
Net external debt
Derivative financial instruments
Other assets and liabilities
Net assets
Non-controlling interests
Attributable to shareholders
Fair value of derivatives (net of tax)
Other adjustments
Effect of dilution
Net assets (diluted, adjusted)

As detailed in the table above, the 
Group’s net rental income margin 
including share of joint ventures is in line 
with 2013 at 87 per cent with higher 
void costs offset by lower bad debts. 
Property operating expense in the year 
ended 31 December 2014 includes 
£11 million (2013 – £10 million) in respect 
of car park operating costs and the 
Group’s contribution to shopping centre 
marketing of £8 million (2013 – £8 million). 
The Group’s ratio of total costs to income, 
as calculated in accordance with EPRA 
guidelines, remains low at 19 per cent.

Balance sheet
The Group’s net assets attributable to 
shareholders have increased by £1.0 billion 
to £4.5 billion at the end of 2014 due 
to equity raised in the year to fund the 
acquisition of the intu Merry Hill and 
intu Derby shopping centres and the 
retained profit for the year including the 
£648 million gain on the revaluation 
of the Group’s properties. 

As detailed in the table, net assets (diluted, 
adjusted) have increased by £1,165 million 
from 31 December 2013 to £4,969 million 
as at 31 December 2014. 

Investment and development property 
has increased by £1,338 million primarily 
due to the acquisition of intu Merry 
Hill, intu Derby and Sprucefield, valued 
at £866 million on acquisition, and the 
£648 million valuation gain in the year. 

Investments of £228 million as at 
31 December 2014 principally comprise 
the Group’s interests in the US and India. 
The US investment of 11.4 million shares 
in a joint venture with Equity One, a 
listed US REIT, is valued at £185 million 

42

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportinterest to a joint venture. See note 41 for 
further details.

The Group is exposed to foreign exchange 
movements on its overseas investments 
in Spain, the US and India. The Group’s 
policy is to ensure that the net exposure to 
foreign currency is less than 10 per cent of 
the Group’s equity attributable to owners 
of the Company. At 31 December 2014 
the exposure was 6 per cent, lower than 
at 31 December 2013, because during 
the year the Group’s Parque Principado 
joint venture borrowed Euro denominated 
debt secured on the centre. The Group’s 
acquisition of Puerto Venecia in January 
will increase the Group’s exposure to 

around 8 per cent after the mitigating 
impact of Euro denominated debt drawn 
to fund the acquisition.

Adjusted net assets per share
As illustrated in the chart below, diluted, 
adjusted net assets per share after the 
bonus factor adjustment were 346 pence 
at 31 December 2013. Taking into account 
the full impact of the rights issue, the pro 
forma opening position for 2014 was 335 
pence per share. The increase from the pro 
forma figure to the 31 December 2014 
value of 379 pence per share was driven 
by the property valuation gain of 50 pence 
per share. 

Adjusted net assets per share bridge (2013-2014)

346

–11

335

+13

+50

400

300

200

100

–5

–14

379

The Group’s  
ratio of total costs 
 to income  
remains low at  
19 per cent

31 Dec
2013

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s
s
i

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t
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g
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intu Trafford Centre

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31 Dec
2014

43

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
Hill, the intention is that the Group and 
our partner QIC will jointly refinance 
at the asset level when the QIC CMBS 
matures in 2016

 —  in June the debt secured on intu 

Uxbridge of £146 million was repaid 
as part of the disposal process

 —  in August the facility in our St David’s, 
Cardiff, joint venture was repaid and 
a new term loan of £120 million plus 
a revolving credit facility of £41 million 
was put in place, secured against the 
Group’s interest in the joint venture

 — in October the Group’s revolving credit 
facility was extended from £375 million 
to £600 million bringing in a further 
two banks and extending the maturity 
to 2019 with the ability to extend this 
by a further two years. The margin has 
reduced by between 25 and 50 basis 
points. The combination of this and a 
lower commitment fee means that we 
expect to pay a lower all-in cost based 
on planned utilisation levels despite 
the larger facility size

 —  in November the debt on intu Derby 
and intu Chapelfield was refinanced 
and these assets were added into the 
Group’s Secured Group Structure which 
issued £350 million 4.25 per cent bonds 
with maturity in 2030

Financial review

continued

Cash flow and net external debt

Group cash flow as reported
Cash flow from operating activities 
Cash flow from investing activities 
Cash flow from financing activities
Net increase/(decrease) in Group cash and cash equivalents

Net external debt (including Group’s share of joint ventures)
Cash (including Group’s share of joint ventures)
Debt (including Group’s share of joint ventures)
Short-term investments
Net external debt (including Group’s share of joint ventures)

Change in net external debt

2014
£m

56
(719)
724
61

2013
£m

(35)
(417)
423
(29)

260
(4,223)
–
(3,963)
(265)

166
(3,933)
69
(3,698)
(194)

During 2014 the Group has recorded an 
increase in cash of £61 million. Cash flow 
from operating activities of £56 million 
is £91 million better than 2013, primarily 
due to the lower level of exceptional swap 
termination costs compared to 2013.

Cash flow from investing activities reflects 
the cash outflows for the acquisition of 
intu Merry Hill, intu Derby and Sprucefield 
of £855 million, net of £175 million cash 
received on disposal of 80 per cent of 
intu Uxbridge. 

Cash flow from financing activities 
includes an inflow of £492 million from 
the rights issue undertaken to part-fund 
the acquisitions in May and an inflow from 
net borrowings drawn of £314 million. 
This includes £424 million of facilities to 
part-fund the acquisitions in the year and 
the repayment of £146 million as part of 
the disposal of 80 per cent of the Group’s 
interest in intu Uxbridge. Dividends paid in 
cash during the year were £90 million.

Net external debt (including Group’s 
share of joint ventures) has increased by 
£265 million. Cash including the Group’s 
share of joint ventures has increased by 
£94 million, which includes the Group’s 
share of the proceeds from raising new 
finance on Parque Principado in August. 
Debt has increased by £290 million 
reflecting the key transactions above.

44

Financing 
Debt structure 
A large proportion of the Group’s debt has 
been refinanced in the last two years, as a 
result of which the Group has significantly 
diversified its sources of funding. The range 
of debt instruments now includes CMBS 
and other secured bonds plus syndicated 
bank debt secured on individual or pools 
of assets, with limited or non-recourse 
from the borrowing entities to other Group 
companies outside of these arrangements. 
Corporate-level debt remains limited 
to the revolving credit facility and the 
£300 million convertible bond.

During the year there was a significant 
amount of financing activity, including: 

 —  in February the Group raised 

£110 million through the issuance of 
further notes under the intu Trafford 
Centre CMBS. The bonds had an 
average maturity of nine years and 
an all-in cost of 4.6 per cent

 —  in April the Group’s partnership with 

CPPIB signed a €95 million, five-year term 
loan secured on Parque Principado, Spain

 —  in May debt was raised to part-fund 

the acquisition of intu Merry Hill, intu 
Derby and Sprucefield. This involved 
three new two and a half year debt 
facilities secured on the intu Derby 
and Sprucefield properties and 
the equity interest in intu Merry 
Hill (£203 million, £30 million and 
£191 million respectively). The debt 
secured on intu Derby was refinanced 
later in 2014 (see below). At intu Merry 

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportDebt maturity profile (£m) 

1,500

1,250

1,000

750

500

250

1,288

725

499

675

374

313

157

18
2015

2016

2017*

2018

2019

2020-
2024

2025-
2029

2030-
2034

166

2035+

* 2017 includes £191 million relating to intu Merry Hill, which has an initial maturity of 20 September 2016 extendable 
at the Borrower’s option to 20 September 2017. It is anticipated that this option will be exercised at the earliest possible 
opportunity.

Following the refinancing activity in the 
year the above chart illustrates that there is 
a minimal refinancing requirement in 2015 
and no major refinancing due in 2016.

The table below summarises the Group’s 
main debt measures, all including the 
Group’s share of joint ventures.

The debt to assets has reduced 
significantly from 2013 largely due to 
the property valuation gain in the year 
and remains below the Group’s target 
maximum level of 50 per cent.

Interest cover of 1.82x has increased 
partly due to the favourable impact of 
lower interest rates following recent debt 
refinancing and remains above the Group’s 
targeted minimum level of 1.60x. 

The weighted average maturity has 
increased to 8.4 years with the benefit 
from the £350 million bonds issued in 
November, which mature in 2030, being 
partly offset by the shorter term debt 
related to the acquisition of intu Merry Hill.

The weighted average cost of gross debt 
has reduced to 4.7 per cent reflecting the 
lower rates achieved on refinancing activity 
in the year.

The Group uses interest rate swaps to fix 
interest obligations, reducing cash flow 
volatility caused by changes in interest 
rates. The proportion of debt with interest 
rate protection has reduced slightly in 
the year to 88 per cent within the Group’s 
policy range of between 75 per cent and 
100 per cent. The reduction is due to the 
impact of the floating rate debt secured 
against intu Merry Hill and Sprucefield 
which has not been hedged as it is short-
term, partly offset by a lower level of 
borrowing against the Group’s revolving 
credit facility.

Cash and available facilities have increased 
to £671 million at 31 December 2014. 
This comprises cash of £260 million 
in addition to undrawn facilities of 
£411 million. The increase on 2013 
primarily reflects the increase in the 
Group’s revolving credit facility from 
£375 million to £600 million.

Covenants
Full details of the loan financial covenants 
are included in the Financial covenants 
section of this report. The Group is in 
compliance with all of its covenants. 
Headroom over the minimum levels of 
LTV covenants has generally increased 
in the year reflecting the strong 
valuation increases.

Capital commitments
The Group has an aggregate cash 
commitment to capital projects of 
£81 million at 31 December 2014 
(including the Group’s share of 
joint ventures). 

In addition to the committed expenditure, 
the Group has an identified uncommitted 
pipeline of active management projects 
and major extensions that may become 
committed over the next five years 
(see Strategic review). 

Debt to assets
Interest cover 
Weighted average debt maturity
Weighted average cost of gross debt
Proportion of gross debt with interest rate protection
Cash and available facilities

31 December 
2014
44.2%
1.82x
8.4 years
4.7%
88%
£671m

31 December 
2013
48.5%
1.71x
8.0 years
4.8%
92%
£325m

45

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportFinancial review

continued

The Group pays tax directly on overseas 
earnings, any UK non-property income 
under the REIT rules, business rates, and 
transaction taxes such as stamp duty 
land tax. In the year ended 31 December 
2014 the total of such payments to tax 
authorities was £26 million, of which 
£25 million was in the UK, £0.5 million 
in the US and £0.5 million in Spain. 
In addition, the Group also collects VAT, 
employment taxes and withholding tax 
on dividends for HMRC and the Spanish 
tax authorities. Business rates, principally 
paid by tenants, in respect of the Group’s 
UK properties amounted to around 
£297 million in 2014.

Dividends
The Directors are recommending a final 
dividend of 9.1 pence per share bringing 
the amount paid and payable in respect of 
2014 to 13.7 pence, unchanged from 2013 
as adjusted to reflect the 2014 rights issue 
(see note 17). A scrip dividend alternative 
will continue to be offered. Details of the 
apportionment between the PID and non-
PID elements per share will be confirmed 
in due course.

Matthew Roberts
Chief Financial Officer
27 February 2015

Refinancing  
activity has  
reduced the average 
 cost of debt  
to 4.7 per cent

intu Uxbridge

Other information 
Tax policy position 
As a Real Estate Investment Trust (REIT), 
tax on property operating profits is paid at 
shareholder level to the UK government 
rather than by Intu itself. REIT status brings 
with it the requirement to operate within 
the rules of the REIT regime (for further 
information see Glossary).

As a good corporate citizen we believe that 
paying and collecting taxes is an important 
part of our role as a business and our wider 
contribution to society. 

Intu does not employ tax avoidance 
strategies, or undertake transactions 
whose sole purpose is to abuse the tax 
system. We are committed to acting 
with integrity and transparency in all 
tax matters and have an open, up front 
and no surprises policy in dealing with 
HMRC. The Group seeks pre-clearance 
from HMRC in complex areas and actively 
engages in discussions on potential or 
proposed changes in the taxation system 
that might affect property tax and 
REIT legislation.

intu Chapelfield

46

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportFocus on: intu Lakeside’s new food court

A highly contemporary 
dining destination
Our brand means we look at 

With a £9 million investment we have 
transformed the food court, recreating 
the space from floor to ceiling: converting 
underused areas into stylish lounges and 
other spaces for a new type of retailer and 
a new type of customer. 

The result is a more clearly defined 
and repositioned catering offer, 
which has elevated the overall food 
service proposition and provided new 
income streams. 

development differently. 
When we invest in our centres 
our perspective is all about 
our customers – how we can create a 
compelling shopping experience that 
delivers on our brand promise and will 
encourage customers to stay longer and 
visit more frequently.

For the 2013-14 redevelopment of the 
food court at intu Lakeside our vision was 
to create a setting that would bring in 
aspirational food operators and make the 
centre a more attractive leisure destination 
for a wider range and reach of customer.

It has been a great success, winning the 
British Council of Shopping Centres Gold 
Award for Catering and Leisure Destination 
of 2014, and seeing new contemporary 
retailers lining up to take space, including 
Five Guys, Tortilla, Patisserie Valerie, 
Nando’s, Wasabi, Harper’s, Thai Express, 
Rhythm Kitchen, Olive Oil & Oregano and 
Gino’s My Pasta Bar.

It has contributed substantially to 
the overall customer experience and 
‘personality’ of intu Lakeside, offering a 
dynamic dining experience that changes 
through the day and into the evening. 

Footfall, dwell time and spend have all 
increased and the development is forecast 
to generate a stabilised net rental uplift 
of approximately £1 million per annum. 

47

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportCorporate responsibility

We take our responsibilities seriously across all areas of our business and  
we are committed to being a responsible and sustainable Group

Better together 

Why CR matters
Corporate responsibility matters. We want 
intu to be a long-term and sustainable 
business – and we can only ensure that if 
we care for the communities where our 
shopping centres are located and look 
after the environment that we all share.

Our corporate responsibility approach, 
set out on page 10, is fundamental to 
the way we run our business, securing 
our licence to operate, helping to 
manage risk, contributing to cost 
management, protecting stakeholder 
value and safeguarding and enhancing 
our reputation.

But corporate responsibility is more than 
a business driver. It is the right thing to do. 

Intu owns some of the biggest and 
best shopping centres in the country. 
So it is right that we make sure our 
impact as a business is as beneficial 
to local communities and the national 
economy as possible. It is right that we give 
opportunities to the young people who live 
near our centres. It is right to do as much 
as we can to negate the environmental 
effects of our business. And it is right 
that we listen when our stakeholders – 
employees, retailers, community partners 
and local authorities – tell us what 
they need. It is right – and it is good for 
our business.

CR governance
The Intu Board takes responsibility for 
determining policy and strategic direction 
on CR topics. The strategic direction of 
our CR programme is led by the CR Board 
Committee while the CR Management 
Committee takes responsibility for 
progress against our operational objectives. 
Both committees met three times in 2014. 

External recognition
We measure our sustainability 
performance against our peers 
through indices such as the Dow Jones 
Sustainability Indices and CDP. This ensures 
that we remain focused on best practice 
and allows us to identify areas of strength 
and weakness. We monitor the actions of 
our UK REIT competitors and work with 
them on important industry issues through 
membership of organisations such as the 
British Council of Shopping Centres (BCSC) 
and the Better Buildings Partnership.

Understanding our stakeholders’ views
We believe it is important to engage 
with our stakeholders around our CR 
reporting. In the autumn of 2014 we 
conducted our second stakeholder review 
to better understand the corporate 
responsibility issues that internal and 
external stakeholders believe are key to our 
business. Further details can be found in 
the 2014 Corporate Responsibility Report.

Improvements and targets
We work with our stakeholders to improve 
all areas of our CR performance and set 
relevant goals and targets that let us 
critically monitor progress. For example, 
our centres continue to roll out leading 
technology and energy management 
plans to optimise efficient energy use and 
explore new ways to bear down on our 
energy demands, costs and our corporate 
carbon footprint.

We see  
corporate  
responsibility  
not just as a  
business driver  
but as the right  
thing to do

Working together to create public art

Above: intu worked with Create:Arts to 
bring mainstream students, disabled 
students and young carers together to 
break down barriers through creative 
arts. intu volunteers were also involved

Creating green spaces

Far right: intu supports The Conservation 
Volunteers (TCV) in the development of 
four Green Gyms® close to our centres. 
Green Gyms create a community green 
space and provide volunteers with 
the opportunity to develop skills and 
improve fitness

48

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
 
Communities and 
economic contribution
Why it matters
Our shopping centres are integral to the 
communities they serve, providing places 
for people to come together to meet, eat, 
drink and socialise as well as shop. 

We rely on these communities as 
customers and as employees as well as 
for their acceptance of our business. So, as 
investors, it’s important that we show our 
support for local communities and develop 
partnerships that give us opportunities 
to make a real impact in the local area. 

As a major local player in every community 
we operate in we can make a substantial 
difference to people living nearby – and 
we believe it is our responsibility to do so. 
That’s why one of our main focuses is on 
training and supporting young people and 
helping them into work.

Our focus on local issues means the 
community activities our centres 
undertake can make a real difference to 
local people; our scale means we make 
a significant economic contribution to 
communities across the country.

What we’re doing
In our joint community projects we work with 
local partners to help disadvantaged young 
people into work. During 2014, we worked 
with nine community partners delivering 
21 projects at our centres. These projects 
have directly reached over 1,200 people.

In 2014 we launched our volunteering 
policy which means all of our employees 
can take 15 hours out of working 
time to volunteer in the community. 
While we’ve had a long-running tradition 
of volunteering on the community 
projects close to our centres we hope 
this new policy will boost our employees’ 
involvement in their communities and 
help them to develop both personally 
and professionally. 

Once again in 2014 we were accredited 
with the BitC CommunityMark, one  
of only 52 UK companies to receive  
the award. The CommunityMark is  
a national standard that publicly  
recognises leadership and  
excellence in the community. 

What we plan to do
 —  increase employee volunteering 

across intu

 —  further our use of the London 

Benchmarking Group framework 
and introduce this approach to our 
community partners

 —  expand our education programmes  

for young people

Each year since 2011 we’ve commissioned 
Nathaniel Lichfield & Partners to analyse 
the economic contribution of our shopping 
centres. We believe that recognising these 
impacts and outputs will enable us to 
better understand, and respond to, our 
community footprint. Doing this will help 
to underpin our planning applications 
and give us the evidence we need to 
demonstrate to investors the strength 
of our position. According to the report 
in 2014, Intu and its retailers nationally 
directly employed almost 89,000 people 
and indirectly supported over 25,000 jobs.

 £1.3m

Our community activities during 2014  
were supported by total donations of  
£1.3m cash equivalent, including  
facilitated donations

49

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
 
Corporate responsibility

continued

Environmental 
efficiency
Why it matters
As long-term investors in our shopping 
centres it is important we demonstrate 
a sustainable approach to managing 
our operations. Given the scale and 
nature of our business we recognise our 
responsibility to manage and minimise  
our environmental impact. 

55

50

45

40

35

30

25

Saving energy and water and managing 
waste effectively minimises our impact 
on the environment, reduces costs and 
mitigates against environmental risks – 
all of which makes us a more attractive 
landlord for our retailers. We are also 
committed to creating a sustainable built 
environment and consider environmental 
issues as part of all of our development 
work. We share our good practice and 
learning with our retailers, suppliers  
and visitors to our centres.

What we’re doing
Our environmental initiatives typically 
focus on the areas of our shopping centres 
where we are most able to implement 
changes – mainly in the common parts that 
we manage, including car parks. In 2011 we 
set ourselves challenging targets to reduce 
our carbon emissions (CO2) by 30 per 
cent, to divert 95 per cent of waste from 
landfill, to recycle 75 per cent of waste 
and to reduce our water consumption by 
10 per cent all by the end of 2014. By the 
end of 2014, we had reduced our carbon 
emissions by 30 per cent compared with 
2011 (like-for-like portfolio adjusted for 
occupancy), diverted over 97 per cent of 
waste away from landfill, recycled 69 per 
cent of waste and had reduced water use 
by two per cent compared with 2011. 
Further details of our progress against 
our targets can be found in the separate 
2014 Corporate Responsibility Report.

Absolute energy use and carbon emissions 
(CO2) at directly managed centres 

140

120

100

80

60

40

20

000
MWh

2012

2013

2014

000
tonnes

l Electricity (thousand MWh)  
l Gas (thousand MWh)  
l District heating (thousand MWh)
  CO2 emissions (thousand tonnes)

Water use at directly managed centres 

350,000

340,000

330,000

320,000

310,000

m3

2012

2013

2014

l Water used (m3)   
  Waste used (m3/million visits)

1,380

1,360

1,340

1,320

1,300

m3/m
visits

Waste disposal at directly managed centres

100

80

60

40

20

%

25,000

20,000

15,000

10,000

5,000

tonnes

2012

2013

2014

l Waste recycled (tonnes)  
l Waste to landfill (tonnes)  
l Waste to energy (tonnes)
  Waste diverted from landfill (%)

50

Our efforts have been publicly recognised – 
as well as the 2014 Carbon Trust Standard 
award for carbon reduction (see opposite) 
we have held the Carbon Trust Standard 
certification since 2011. We have also 
received a gold ranking in the Mayor of 
London’s Business Energy Challenge for 
our two centres in Greater London and 
our head office. 

Sustainable transport remains a key 
concern for our business given the reliance 
of customers and centre employees on 
public transport and private vehicles to 
reach our centres. We have appointed 
transport champions with responsibility 
for creating and updating sustainable 
travel plans which we make available 
to all interested stakeholders. 

What we plan to do
 —  reduce carbon emissions intensity 

by 50 per cent between 2010 and 2020

 —  reduce water consumption intensity 

by 10 per cent between 2010 and 2020

 —  divert 99 per cent of waste away from 

landfill by 2020

 —  continue to update travel plans  

for all centres

Greenhouse Gas emissions from intu’s 
directly-managed shopping centres 

Absolute  
CO2e  
emissions  
(tonnes)

4,808

33,115

5,571

32,814

Tonnes  
CO2e per  
£m net  
rental  
income

15

106

17

102

Emission type

2014 Scope 1

Scope 2

2013 Scope 1

Scope 2

Greenhouse Gas (GHG) emissions reported are for our head 
office and for those shopping centres and leisure facilities 
under direct management by intu as these are the operations 
where intu has the opportunity to directly influence 
emissions levels. As such data from the following centres is 
excluded: The Mall at Cribbs Causeway, Manchester Arndale, 
St. David’s, Cardiff and Parque Principado. Emissions have 
been normalised by net rental income generated by those 
shopping centres under direct management control. 
Centres acquired in 2014 have not been included. 
GHG emissions are calculated based on Defra’s CO2e factors 
for 2013 and 2014. Due to a change in factor 2013 data has 
been restated. For further details see the 2014 CR Report.

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic report 
 
 
Focus on: a great record of carbon reduction

Outstanding performance 
in energy efficiency

We haven’t made a big thing 

about our work on carbon 
reduction because it’s just 
the way we do business – but 

in 2014 our outstanding and sustained 
performance in energy efficiency was 
recognised by the Carbon Trust, which 
awarded us the ‘Best in continuing 
carbon reduction’ award at the Standard 
Bearers Awards. The award recognises the 
challenging 30 per cent reduction target 
we set ourselves and the work we have 
done to achieve this since 2011. 

As part of our ambitious carbon reduction 
programme we installed 60,000 energy 
efficient LED light bulbs across our centres, 
resulting in £2 million in electricity savings 
each year as well as significantly reduced 
lamp replacement costs. This minimises 
our environmental impact and helps 
mitigate the risk of increasing energy costs 
for ourselves and our retailers. 

We appointed an energy champion in 
every centre to focus on innovative and 
deliverable ways to reduce energy use at 
their centre and share best practice with 
other centre champions. Our scale and

single management means champions 
can ensure the best energy-saving ideas 
are replicated across intu centres. 

These ideas include savings that can be 
made without capital outlay, such as 
carefully scheduling lighting for night-time 
cleaning and managing the lighting of car 
park areas more efficiently. 

As a result of these changes and more, Intu 
has reduced its carbon emissions (CO2) 
by 30 per cent since 2011 on a like-for-like 
basis – equivalent to taking 7,000 cars off 
the road for a year.

51

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportCorporate responsibility

continued

Relationships
In order to provide a business 
that offers a great shopping 
experience we need loyal 
customers, committed retailers, 
informed investors, passionate 
employees and well-supported 
communities. A key part of our 
corporate responsibility is 
managing and developing 
relationships with key 
stakeholders and engaging 
on relevant issues

How we engaged in 2014
 — Carried out over 26,000 customer surveys
 — Received over 17,000 responses to Tell intu

Outcomes
 —  intu is well informed of customers’ needs 

and wants

 —  We are able to evaluate our customer 
strategy against customer opinion

Customers

To maintain our competitive  
edge we must understand what 
our customers are looking for  
in a perfect shopping experience  
from retailer mix to customer 
service expectations.

Retailers

Maintaining strong relationships  
and open dialogue with  
our retailers and other occupiers  
is a prime focus of our business.  
We work to connect with them  
to ensure that we are providing  
the high-quality service  
they need.

How we engaged in 2014
 —  Intu senior management met with key 
directors of many top retailers in 2014

 —  Merchants’ association meetings
 —  Feedback from shopper engagement 

provided to all retailers

Outcomes
 —  Corporately as well as at centre level we 
are well informed of retailer wants and 
needs and so are able to consider this 
in any planning

 —  Retailers are kept well informed of the 

opinions of shoppers in each of our centres

How we engaged in 2014
 —  Active engagement with all investor 

enquiries including a number of enquiries 
from ethical funds

 —  Active participation in responsible investor 
indices and tools such as CDP climate 
change survey

Outcomes
 —  Inclusion in FTSE4Good and the Dow Jones 

Sustainability Global Index
 —  Awarded Green Star by GRESB
 —  Increased our Carbon Disclosure Project 

(CDP) disclosure score for the fifth 
year running

 —  For an outline of our approach to managing 
relations with shareholders, see page 62

Investors

Constructive engagement  
with our shareholders and potential 
investors, bankers and other  
organisations on socially responsible 
investment matters helps to raise 
awareness of how we’re managing  
material environmental  
and social risks.

52

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportCommunities

It is imperative that we maintain good  
links with our communities and that  
we undertake significant community 
consultations as part of our process  
for any planned developments.

How we engaged in 2014
 —  We conduct government engagement through 

industry-wide organisations

 —  General managers and others within 

the business maintain and develop links 
with local stakeholders

 — Proactive engagement with constituency MPs
 —  Submissions to Parliamentary 

Select Committees

Outcomes
 —  A Group-wide database supports a  

co-ordinated programme of engagement 
on issues of relevance to our business  
such as business rates and national/regional 
planning policy issues

 —  We publish details of our policy positions  

on our website

 —  Our views are taken into account when  

national policy is made

Our people

Our employees are fundamental  
to the success of our business and  
to the delivery of a high-quality service. 
We believe that employee  
engagement is key to maintaining  
a motivated workforce.

 How we engaged in 2014 
 —  During 2014 we conducted formal 

community consultations regarding planned 
developments at one of our centres
 —  For further details of our approach to 

communities see page 49 and the separate 
2014 Corporate Responsibility Report

Outcomes
 —  We are able to include community  
feedback in our planning process

 —  We are one of only 52 UK companies  
to hold the BitC CommunityMark

How we engaged in 2014
 —  Comprehensive induction programme for  

new employees including specific CR module

 —  Feedback from 2013 employee 

survey provided and 2014 employee 
survey conducted

 —  Presentations of annual and interim results
 —  Annual CR presentation
 —  Employee recognition fund 92 per cent utilised

Outcomes
 —  Increased understanding of employee views  

on workplace and Group issues

 —  Employees are kept informed of all key 

business developments

 —  For further details of our approach to our  

people see pages 32 to 37

How we engaged in 2014
 —  Included our metering providers and LED 

suppliers in our energy forum

 —  Included contractor employees based 
on our sites in our induction process

 —  Contractors working on our development 
pipeline attend brand immersion events, 
including the World Class Service module

Outcomes
 —  Able to work collaboratively with suppliers to 
promote best practice in environmental areas

 —  Key suppliers have strong understanding 

of our business and our values

53

Local and 
national 
government

It is important that we engage  
with national government around 
policies that impact on our business 
and local authorities over planning 
and other local issues.

Suppliers

We recognise the wide range  
of potential impacts arising from  
our supply chain and therefore  
the need to engage with our suppliers 
across a range of issues.

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStrategic reportCareer: John Whittaker is the Chairman of 
the Peel Group which he founded in 1971 and 
developed into a leading UK infrastructure, 
transport and real estate enterprise.

Skills and experience: John is a highly 
regarded real estate investor, and has 
overseen the growth of the Peel Group 
across many sectors such as land, real estate, 
ports, airports, renewable energy and media. 
John is an experienced property developer 
and business leader illustrated by projects 
such as The Trafford Centre and MediacityUK. 
His appointment to the Board followed the 
acquisition by Intu of The Trafford Centre 
from the Peel Group. 

Other appointments: Chairman of the 
Peel Group.

Matthew Roberts
Chief Financial Officer
Age 51

Appointed to the Board 
Appointed as Finance 
Director on 3 June 2010

Career: Matthew Roberts was previously the 
Finance Director of Debenhams plc from 1996 
to 2003, and Chief Financial Officer of Gala, 
subsequently Gala Coral Group Ltd, from 2004 
to 2008.

Skills and experience: Matthew Roberts (FCA) 
joined Intu as Finance Director in May 2010 
and was part of the team which acquired The 
Trafford Centre, Manchester, in the UK’s largest 
ever single property transaction. In Spring 
2013 he led the establishment of Intu’s 
Secured Group Structure with initial issue of 
£1.15 billion of bond and bank debt. Since then 
he has led a series of further transactions 
which have raised over £2 billion of leverage.

Board of Directors

Chairman, Deputy Chairman and Executive Directors

Patrick Burgess MBE
Chairman
Age 70

Appointed to the Board 
Appointed as a 
Non-Executive Director of the 
Group in 2001 and Chairman 
on 1 August 2008

Career: Patrick Burgess qualified as a 
solicitor in 1972 and became a partner in 
Gouldens in 1974, serving as head of the 
Corporate Department for 14 years and as 
Senior Partner for six, culminating with the 
merger of Gouldens with Jones Day in 2003, 
from which he retired in 2007. He has also 
been active in a number of charitable and 
community organisations.

John Whittaker
Deputy Chairman
Age 72

Appointed to the Board 
Appointed as Deputy 
Chairman and a Non-
Executive Director on 
28 January 2011

Skills and experience: At Jones Day, Patrick 
specialised in mergers and acquisitions and 
corporate re-structuring. He has considerable 
experience in compliance, regulatory and stock 
exchange matters. 

Other appointments: Non-Executive Director 
of Standard Bank PLC.

Chairman of the Capital Projects Committee 
Chairman of the Nomination and 
Review Committee 
Chairman of the Corporate 
Responsibility Committee

Career: David Fischel qualified as a chartered 
accountant in 1983 at Touche Ross & Co 
before joining the Group in 1985.

Skills and experience: At Touche Ross, David 
worked in the corporate finance department 
with experience in acquisitions, flotations and 
capital raisings. During his 29-year career with 
Intu, David has gained significant executive 
experience in numerous aspects of the 
shopping centre industry including shopping 
centre acquisitions and developments. He has 
also been closely involved with the Group’s 
corporate development including equity and 
debt financings and a wide range of other 
corporate transactions, including the 2010 
demerger of Capital & Counties from Intu.

Other appointments: Non-Executive 
Director of Equity One, Inc and Prozone Intu 
Properties Limited.

David Fischel
Chief Executive
Age 56

Appointed to the Board 
Appointed Finance Director 
in 1988, Managing Director in 
1992 and Chief Executive in 
March 2001

 Audit Committee
 Remuneration Committee
 Nomination and Review Committee
 Executive Committee
 Corporate Responsibility Committee
 Capital Projects Committee

54

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceNon-Executive Directors

Adèle Anderson

Age 49

Appointed to the Board 
Appointed as a 
Non-Executive Director 
on 22 February 2013

Career: Adèle Anderson commenced her 
career at KPMG where she became a partner 
and held a number of senior roles, including 
Chief Financial Officer. She is currently 
Chairman of the Audit Committee of easyJet 
plc and Save the Children International. 

Skills and experience: Adèle graduated from 
Kent University with BSc Hons in Mathematics 
and Computer Science. She is a qualified ACA 
and has gained extensive financial experience 
throughout her career and has significant 
Audit Committee experience.

Other appointments: Non-Executive Director 
of easyJet plc; a member of the Board of 
Trustees of both Save the Children UK and 
Save the Children International.

Chairman of the Audit Committee

Richard Gordon

Age 56

Appointed to the Board 
Appointed as a 
Non-Executive Director 
in May 2010

Career: Richard Gordon previously served as 
a Non-Executive Director of Capital Shopping 
Centres PLC between 1996 and 2006 and was 
appointed as an alternate Director in respect 
of Graeme Gordon’s directorship of the Group 
in 2001. 

Skills and experience: Richard has also 
served on the boards of a number of 
companies within the Liberty Life group and 
various companies within the commercial 
and residential real estate sector, mainly in 
South Africa. 

Andrew Huntley

Age 76

Appointed to the Board 
Appointed as a 
Non-Executive Director 
on 8 July 2009 and Senior 
Independent Director with 
effect from 1 August 2013

Career: Andrew Huntley’s career commenced 
some 41 years ago with Richard Ellis where 
he served as Chairman from 1993 until 2002. 
He was a Non-Executive Director of Pillar 
Property plc from 2000 to 2005 and a Non-
Executive Director of LondonMetric Property 
plc from 2010 until 2013.

Skills and experience: Andrew is a Chartered 
Surveyor and an experienced property adviser.

Other appointments: Non-Executive Director 
of Capital & Counties Properties PLC.

Louise Patten

Age 61

Appointed to the Board 
Appointed as a 
Non-Executive Director 
on 22 September 2011

Career: Louise Patten began her career at 
Citibank, working mainly in retail financial 
services until she joined global strategy 
advisers Bain & Company Inc in 1993 where 
since 1997 she has been a Senior Adviser.

Skills and experience: Louise has extensive 
board level experience at a number of 
retail and property companies including as 
Chairman of Brixton plc and Interim Chairman 
of Somerfield plc, and non-executive roles at 
Marks and Spencer plc, where she chaired the 
Remuneration Committee, GUS plc, Hilton 
Group plc, Harveys Furnishings plc and Control 
Risks Group.

Neil Sachdev

Age 56

Appointed to the Board 
Appointed as a 
Non-Executive Director 
in November 2006

Career: Neil Sachdev joined Tesco plc in 1978, 
where he was Property Director before joining 
J Sainsbury plc as Commercial Director in 
March 2007 and Property Director from June 
2010 until March 2014.

Skills and experience: Neil has an MBA from 
Stirling University and has gained significant 
experience in retail and property matters 
throughout his career.

Other appointments: Neil was appointed as 
a Director to Medico-Dental Holdings Ltd in 
September 2014. He is also Deputy Chairman 
to the HSS Hire Group as at February 2015 
and serves on the Joint Advisory Board of 
the Grantham Institute for Climate Change. 
Since 2008 he has been a member of the 
BiTC Mayday leadership team focusing on the 
climate change sector and is also a member 
of the Business, Innovation and Skills Board 
on Green Construction. 

Chairman of the Remuneration Committee

Andrew Strang

Age 62

Appointed to the Board 
Appointed as a 
Non-Executive Director 
on 8 July 2009

Career: Andrew Strang started his career 
with Richard Ellis in 1975. He served as 
Managing Director of Threadneedle Property 
Investments Limited for 17 years until January 
2008. He was Chairman of Hermes Real Estate 
Investment Management from 2009 to 2011. 
He was a Director of the British Property 
Federation from 1994 to 2013, and is a current 
member of the Norges Bank Investment 
Management Real Estate Advisory Board and 
a member of the Investment and Governance 
Committees at AEW UK.

Skills and experience: Andrew is a Chartered 
Surveyor and has substantially focused on 
property investment throughout his career. 

Other appointments: Non-Executive Director 
of Capital & Counties Properties PLC.

55

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceExecutive management

Executive Committee*

Mike Butterworth
Chief Operating Officer 

Appointed as Chief Operating Officer on 3 October 2011. A Fellow of the 
Royal Institution of Chartered Surveyors, Mike joined the Manchester Ship 
Canal Company, now part of the Peel Group, in 1981, and became Property 
Director of Peel Holdings in 2002. He has extensive experience in the 
shopping centre industry having served as Managing Director of The Trafford 
Centre Limited from 1996, responsible for the opening of the centre in 1998, 
until 2011 when The Trafford Centre was acquired by Intu.

Kate Bowyer 
Director of Finance
Joined the Group in 2000 as Group Financial 
Controller and managed the Group’s investor 
relations from 2008 until 2014. She was appointed 
Director of Finance in August 2014. Kate qualified 
as a chartered accountant with Coopers & Lybrand 
(now PricewaterhouseCoopers) in 1995, working 
in their Canadian and corporate finance practices.

Martin Ellis 
Construction Director
Appointed as a Director of Capital Shopping 
Centres PLC on 1 October 2005. He joined 
the Group in 1990 and in 2008 was appointed 
Managing Director of Liberty International 
Construction and Development Limited. 
Following the demerger of the Capital & Counties 
business in May 2010, Martin reverted to being 
Intu’s Construction Director responsible for 
development and construction projects.

Hugh Ford 
General Corporate Counsel
Appointed General Corporate Counsel to the 
Group in 2003. He was previously General Manager 
Legal at Virgin Atlantic Airways, and before that 
a commercial lawyer with British Airways plc. 
He qualified as a solicitor in 1992 with Freshfields.

Susan Marsden
Group Company Secretary
Joined the Group as Company Secretary in 2000. 
A fellow of the Institute of Chartered Secretaries 
and Administrators, Susan began her career 
at the London Stock Exchange, and has been 
Company Secretary of two FTSE real estate sector 
companies before joining Intu.

Trevor Pereira 
Digital and Commercial Director
Joined the Group in 2007 as Commercial Director 
of Intu Shopping Centres plc. He was appointed 
Group Commercial Director in October 2011 and 
Digital and Commercial Director in November 
2013. Trevor worked for airport group BAA plc for 
21 years, most recently as Retail and Commercial 
Director for Heathrow Airport.

Dushyant Sangar 
Corporate Development Director
Joined the Group in 2010 and was appointed 
Corporate Development Director in 2014. 
Dushyant has been involved in all of the Group’s 
major acquisitions and joint venture transactions 
since the demerger of the Capital & Counties 
business. He previously worked in the corporate 
acquisitions team for MGPA, a real estate private 
equity investment advisory business. Before this, 
he worked in the real estate investment banking 
team for UBS.

Executive management
Biographies of the senior management team are available on our website at:  
intugroup.co.uk/who-we-are/our-people/executive-management/

* Additional members of the Executive Committee are the Chief Executive (Chairman of the Committee) and the Chief Financial Officer, whose biographies are set out on page 54.

56

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceGovernance

Dear Shareholder
I am pleased to introduce Intu’s Corporate 
Governance report for 2014.

I would like to highlight the following key 
areas of focus during 2014:

Risk management – As a result of the 
rapid changes to the business including 
especially the increased focus on digital 
services and the expansion of operations 
into Spain, the Audit Committee has 
overseen an evolution of the Group’s risk 
management methodology to ensure 
all risks are identified and prioritised 
appropriately. A comprehensive formal 
appraisal of risk appetite, introduced last 
year, was repeated in 2014. All existing 
and new risks were analysed, discussed 
and reviewed with the Board and 
Senior Management. Each risk was 
assessed as to potential impact and 
probability and categorised accordingly. 
Further information on the Group’s risks 
can be found on pages 38 and 39.

UK Corporate Governance Code 
Compliance – The Audit Committee has 
confirmed to the Board that in its opinion, 
the Annual Report and Accounts for the 
year ended 31 December 2014, taken as a 
whole, is fair, balanced and understandable 
and provides the information necessary 
for shareholders.

Compliance statement

Compliance with the UK Corporate 
Governance Code
The Company has, throughout the year 
ended 31 December 2014, complied 
with all provisions of the UK Corporate 
Governance Code.

Compliance with the Disclosure and 
Transparency Rules
The disclosures required under DTR 7.2 
of the Disclosure and Transparency Rules 
are contained in this report, except for 
those required under DTR 7.2.6 which 
are contained in the Directors’ report.

Our approach to good 
governance continues to be 
robust and highly effective

Patrick Burgess
Chairman

Key matters discussed in 2014
 —  Acquisition of Merry Hill and 

Derby in the UK and Sprucefield 
in Northern Ireland

 — Driving the investment programme

 —  Joint venture to introduce an 80 
per cent partner at intu Uxbridge

 —  Building the brand and rolling out the 

digital infrastructure

 — Launch of £350m 16-year bond

 — Talent development across Intu

 —  International activity and purchase 

of Puerto Venecia

 — Evaluation of Board’s performance  

Areas of focus in 2015
The main areas of focus for next 
year are:

 — Succession planning

 — Board communication

 — Risk

Please see page 64 of the Audit 
Committee Report where we discuss the 
external auditor and their tenure.

Our approach to good governance 
continues to be robust and, we believe, 
highly effective. Our governance 
procedures are kept under close scrutiny 
by the Board, and we react quickly, where 
appropriate, to match best practice and 
regulation. I am confident that our attitude 
and approach to good governance is 
embedded throughout the business 
and remains of the highest standard. 

An amended version of the UK 
Governance Code was issued in September 
2014 which is applicable to companies 
with a UK premium listing with financial 
years beginning on or after 1 October 
2014; Intu will report on its compliance 
with the 2014 version of the Code in its 
2015 Annual Report.

Patrick Burgess
Chairman
27 February 2015

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Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceThe Board 

The Board

Audit Committee*

Remuneration Committee*

Nomination and Review Committee*

Chairman
Adèle Anderson

Members
Neil Sachdev
Andrew Strang

Chairman
Neil Sachdev

Members
Louise Patten
Adèle Anderson

Key responsibilities
Monitors the integrity 
of financial statements, 
internal controls and risk 
management process and 
reviews the effectiveness 
of the internal and 
external auditors.

More information
Audit Committee report 
– pages 63 to 67.

Chairman
Patrick Burgess

Members
Andrew Huntley
Neil Sachdev
Louise Patten

Key responsibilities
Sets remuneration policy 
for all Executive Directors 
and the Chairman and 
recommends and 
monitors the level and 
structure of remuneration 
for senior management.

More information
Directors’ remuneration 
report – pages 71 to 83.

Key responsibilities
Ensures that the Board is 
comprised of individuals 
with an appropriate 
balance of skills, 
knowledge and 
experience.

More information
Nomination and Review 
Committee Report – 
pages 68 and 69.

Executive Committee

Corporate Responsibility Committee

Chairman
David Fischel

Members
Matthew Roberts
Kate Bowyer
Mike Butterworth
Martin Ellis
Hugh Ford
Susan Marsden
Trevor Pereira
Dushyant Sangar

Key responsibilities
Considers investment proposals, reviews progress on 
projects and project expenditure in detail and receives 
updates on other business matters. Has delegated 
authority, within limits, to authorise initiatives and 
expenditure.

Meets fortnightly

Chairman
Patrick Burgess

Members
David Fischel
Neil Sachdev
Alexander Nicoll 
(CR Director)
Jennifer Sandars 
(CR Manager)

Key responsibilities
Oversees the management of the Group’s Corporate 
Responsibility activities.

More information
Corporate responsibility report – pages 48 to 53.

Capital Projects Committee

Chairman
Patrick Burgess

Members
John Whittaker
David Fischel
Matthew Roberts
Mike Butterworth
Martin Ellis
Andrew Huntley
Neil Sachdev

Key responsibilities
Reviews new projects and project expenditure in detail 
and, as appropriate, comments on certain projects 
for the Board. Has no power to approve proposals 
or authorise expenditure.

The Capital Projects Committee is not a formal 
committee of the Board.

*  Terms of reference of the Audit, 

Remuneration and Nomination and 
Review Committees are available 
on the Company’s website.

The Board
Led by the Chairman, the Board’s overarching objective is to 
provide effective leadership to the Group underpinning the 
business model described on pages 8 and 9 to ultimately deliver 
long-term growth and generate sustainable returns for its 
shareholders. It does this by setting and implementing strategy, 
ensuring that its employees are professional, motivated and 
focused, and establishing a balanced approach to risk within 
the framework of established controls.

Appropriate and effective corporate governance is taken 
extremely seriously and is intrinsic to all aspects of the Board’s 
activities. The Board is accountable to the Company’s shareholders 
and other stakeholders for the good conduct of the Company’s 

affairs. It has therefore established a governance framework which 
underpins the culture of the Group. This framework consists of 
committees with specific delegated responsibilities (as shown 
in the diagram above), and internal policies, procedures and 
controls (including delegated authority limits) which are regularly 
reported on, reviewed and updated by the Board and the relevant 
Board Committees. The internal processes are communicated 
to all staff and are available at all times on the Group’s intranet. 
Delegated authority limits apply at all levels of the business and 
their application is incorporated into the standard procedures for 
the execution of all leases, licences, contracts and other relevant 
documentation by the Group. The Board considers that the way in 
which both the Board and the Group function meets the highest 
standards of accountability and probity.

58

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceThe Company’s approach to corporate 
responsibility is a key element of its 
overall governance culture. We have 
consistently demonstrated a strong 
commitment to high standards of 
corporate responsibility, particularly 
focused on the local communities 
surrounding our shopping centres and 
details of our CR activities are set out in 
the CR report on pages 48 to 53, which 
we strongly recommend shareholders 
to read, and on the Company’s website.

Structure of the Board and independence 
Board structure

Board structure

 Chairman

 Executives

 Non-Executives

1

2

7

Board independence (excluding Chairman)

 Executive

2

 Non-Independent 2

 Independent

5

Gender split

 Women

 Men

2

8

Length of tenure of Non-Executive Directors

 0–3 years

 3–6 years

 6–9 years

1

4

2

Matters reserved for the Board
Responsibility for the day-to-day 
management of the Group is delegated 
to certain Board Committees, the 
Executive Directors (with the support of 
the Chief Operating Officer) and senior 
management. These delegated powers 
are supported by delegated authority 
limits which are documented and kept 
under review by the Board.

Certain matters have been reserved 
for decision by the whole Board and 
a schedule setting out a list of these is 
reviewed regularly. These include, but 
are not limited to:

 — strategy

 —  the application of the Board protocol 
for dealing with related-party matters

 — dividend policy

 —  major acquisitions and disposals, other 

capital expenditure and controls

 — risk management

 —  shareholder circulars and other 

documents required by the listing rules

The Board also receives regular reports 
on the proceedings of its Committees 
and considers their recommendations. 
It has been the Board’s custom over many 
years to ensure that major decisions are 
taken after a reiterative process which 
involves examination and review at several 
levels. In part, this examination and review 
process is dealt with by the Board and 
other Committees mentioned below.

The Chairman and Chief Executive
The roles of the Chairman, Patrick Burgess, 
and of the Chief Executive, David Fischel, 
are separate and have been defined by 
the Board. In summary, the Chairman’s 
responsibilities include leading the Board, 
setting its agenda, achieving clarity 
of decision-making and ensuring its 
effectiveness on all aspects of its role. 
He also ensures that the Board maintains 
effective two-way communication 
with shareholders and management. 
The Chief Executive’s key responsibilities 
include day-to-day management of 
the Group’s operations in the most 
effective way possible, implementing the 
policies and strategies developed by the 
Board and developing the abilities and 
skills of the Group’s personnel to their 
maximum potential.

Non-Executive Directors
The Non-Executive Directors bring an 
external and independent view to the 
Board’s discussions, providing constructive 
challenge to executive management 
when appropriate.

Biographical details of each Director 
are set out on pages 54 and 55.

The Senior Independent Director
Andrew Huntley was appointed as Senior 
Independent Director in August 2013. 
In this role, Andrew provides advice and 
additional support and experience to the 
Chairman as required, and is available 
to act as an intermediary for the other 
Directors if necessary. Andrew also 
leads the appraisal of the Chairman’s 
performance annually in discussion with 
the other Non-Executive Directors, and is 
available as an additional point of contact 
for shareholders should they feel that 
communication through the normal 
channels of the Chairman, Chief Executive, 
Secretariat or Investor Relations team has 
failed or is otherwise inappropriate.

Alternate Directors
John Whittaker and Richard Gordon 
have appointed Steven Underwood 
and Raymond Fine respectively as 
their alternates under the terms of 
the Company’s Articles of Association. 
The Board has generally invited 
the alternate Directors to attend 
Board meetings.

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Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceThe Board

continued

Key matters discussed/approved 
by the Board in 2014
 —  acquisition of Merry Hill and Derby UK 
shopping centres and the Sprucefield 
retail park in Northern Ireland together 
with the associated rights issue and 
the sale of 80 per cent of intu Uxbridge

 —  driving forward the investment 
programme in existing assets

 —  continuing to build the public profile of 
the brand and the roll-out of the new 
digital infrastructure across our centres

 —  progress of development projects 
including major extensions at intu 
Watford and intu Lakeside

 —  launch of a £350 million 16-year bond 
following the transfer of intu Derby 
and intu Chapelfield into the Group’s 
Secured Group Structure

 —  new £600 million revolving credit 
facility replacing the existing 
£375 million facility that was 
due to expire in November 2018

 —  talent development across 

the organisation

 —  development of international 

activities including the acquisition of 
the Puerto Venecia Shopping Centre, 
Zaragoza, Spain

Communication between 
Board meetings
Directors are kept fully informed of 
progress on matters between formal 
meetings, in particular by way of scheduled 
conference calls or less formal update 
meetings in every month when there is not 
a formal Board meeting, ad hoc meetings, 
working visits to centres and pursuing 
a policy of open communication. 

The chairmen of the Audit Committee and 
Remuneration Committee communicate 
regularly with relevant staff and advisers 
including the Head of Risk and Internal 
Audit, the Company Secretary and the 
Remuneration Consultants.

Effectiveness
Balance, composition and culture
The Nomination and Review Committee 
regularly reviews the balance (including 
skills and experience) and composition 
of the Board to ensure that it operates 
efficiently. The Board has therefore 
determined that candidates for the role 
of Non-Executive Director should have 
relevant qualifications and experience 
notably in property, retail, and finance, 
areas that are well represented by 
the current Non-Executive Directors 
(see biographies on page 55).

The attendance of Directors at all Board 
meetings held in 2014 is set out in the 
table below:

Board

Scheduled  
(4 meetings)

Additional  
(4 meetings)

A
4
4
4
4

4
4
4
4

4
4

B
4
4
4
4

4
4
4
4

4
4

A
4
4
4
4

4
4
4
4

4
4

B
4
4
4
4

4
4
4
4

4
4

Patrick Burgess
David Fischel
Matthew Roberts
John Whittaker

Adèle Anderson*
Richard Gordon
Andrew Huntley*
Louise Patten*

Neil Sachdev*
Andrew Strang*

A =  Maximum number of meetings the Director was 

eligible to attend.

B = Number of meetings actually attended.

* Independent directors.

Board meetings
The Board meets regularly during the 
course of the year, and met a total 
of nine times in 2014. There were 
four scheduled meetings as well as a 
Directors’ Away Day focused on plans 
and strategy for 2015. A further four 
unscheduled meetings were held, both 
of which were necessarily convened at 
short notice to deal with matters arising 
between the scheduled meetings.

At each scheduled meeting, the 
Executive Directors, Chief Operating 
Officer and Company Secretary 
give reports on their key areas of 
responsibility. In addition, the chairmen 
of the Audit, Remuneration and 
Nomination and Review Committees 
give an update on the discussions 
of those Committees, highlighting 
any areas requiring escalation to, 
or consideration by, the full Board. 
Other matters for discussion are added 
to the agenda for scheduled Board 
meetings, or discussed at additional 
Board meetings, as required.

60

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceThe appropriate balance of skills, 
independence, experience and knowledge 
does not in itself ensure the efficient 
operation of a Board. To this end, the role 
of the Chairman is essential in creating an 
environment where the Non-Executive 
Directors are able to draw on their own 
experience to constructively challenge 
the views of the executive management. 
The Chairman works closely with the 
Company Secretary to ensure that all 
Directors are provided with fully accurate 
and timely information to facilitate 
informed discussion at Board meetings. 
The Chairman is particularly mindful that 
the views of all Directors should be taken 
into consideration and that the range of 
experience of our Non-Executive Directors 
must be drawn upon to provide insight and 
alternative perspectives to aid the Board’s 
decisions on key strategic matters.

The role of the Chairman 
is essential in creating an 
environment where the 
Non-Executive Directors are 
able to draw on their own 
experience to constructively 
challenge the views of the 
executive management

The Board reviews the independence of 
its Non-Executive Directors on an annual 
basis. With the exception of John Whittaker 
and Richard Gordon, both representatives 
of major shareholders, the Board has 
concluded that all other Non-Executive 
Directors continue to demonstrate their 
independence. The balance of the Board 
is illustrated on page 59.

Time commitment, external activities 
and conflicts of interest
Non-Executive Directors are generally 
appointed for a three-year period and their 
continuing service thereafter is subject 
to review by the Board. Their annual time 
commitment will vary according to their 
membership of Board Committees and the 
activities of the business in any given year. 
The terms of appointment of the Non-
Executive Directors set out the minimum 
expectation of preparation for and 
attendance at all Board meetings, Board 
Committee meetings where appropriate, 
ad-hoc meetings and the annual Board 
away day. Non-Executive Directors are 
required to confirm on accepting their 
appointment, and annually following each 
accounting year end, that they are able 
to allocate sufficient time to meet the 
expectations of the role.

The terms of appointment for each of the 
Non-Executive Directors are available for 
inspection at the Company’s registered 
office, or on written request from the 
Company Secretary.

Directors have a statutory duty to avoid 
situations in which they have or may 
have interests that conflict with those of 
Intu, including when a Director takes up a 
position with another company, unless that 
conflict is first authorised by the Board. 
The Board has adopted a formal procedure 
for the identification of conflicts under 
which Directors must notify the Chairman 
of any potential conflicts. The Chairman 
then decides whether a conflict exists 
and recommends its authorisation by 
the Board where appropriate. In certain 
circumstances, the conflicted Director may 
be required to recuse himself from the 
Board’s discussions on a matter in which 
he or she is conflicted.

Directors must also notify the Chairman 
when they take on any additional 
responsibilities or external appointments, 
and it is their responsibility to ensure that 
such appointments will not prevent them 
from meeting the time commitments 
discussed above.

In addition, the Board has implemented 
a ‘Related Party Protocol’ for situations 
where a proposed transaction could be 
captured by the related party provisions 
of the Listing Rules or by the Companies 
Act 2006.

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Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernance 
Relations with shareholders

Overall approach
Intu places considerable emphasis on 
maintaining an open and frank dialogue 
with investors. Our programme of investor 
relations activities is based around the 
financial reporting calendar and seeks to:

 —  develop existing and potential investors’ 

understanding of Intu’s business 
strategy, operations, performance 
and investment case

 —  provide to the Board and executive 
team an insight into the differing 
views of Intu’s shareholders

With these objectives in mind, the 
executive team (including, on occasion, 
the Chairman) met with representatives 
of 180 investment institutions during 2014 
to keep them informed of our performance 
and plans, to answer their specific 
questions and to understand their views. 
In addition our website provides to all 
shareholders a great deal of immediate as 
well as general information and a feedback 
facility. Regular visits to our properties 
enable investors to see our operations 
close up.

Intu places considerable 
emphasis on maintaining 
an open and frank dialogue 
with investors

Investor visits

Below: In 2014, investors visited intu 
Merry Hill, intu Derby, intu Victoria 
Centre, intu Broadmarsh, intu Watford 
and intu Trafford Centre to see recent 
changes and to hear about significant 
planned projects

62

Key components of the investor 
relations programme
 —  One-on-one meetings with 
principal shareholders: The 
Chairman is available to meet 
with key investors to answer their 
questions and to better understand 
their views, particularly with regard 
to governance matters

 —  Results-related meetings: 

Institutional shareholders are invited 
to a presentation with a question 
and answer session by the executive 
team on the day of announcement 
of final and interim results. They can 
choose to attend in person, by phone 
or join the webcast. The Chairman 
and a number of the Non-Executives 
also attend these presentations

 —  Road shows: In the few weeks 

following results announcements, 
executive management conduct 
a series of one-to-one and group 
meetings with institutional 
shareholders in the UK, South 
Africa, Europe and the US, giving 
the opportunity to meet other 
fund managers as well as the 
sector specialist of each institution. 
Unattributable feedback from these 
meetings collected by our brokers 
is provided to the Board

 —  Investor and analyst property visits: 
Institutional shareholders are invited 
to attend at least one property 
visit each year with presentations 
on Intu’s business. This gives an 
opportunity for formal and informal 
interaction with the executive team 
and the ‘next tier’ of operational 
management. In 2014, investors 
visited intu Merry Hill, intu Derby, intu 
Victoria Centre, intu Broadmarsh, 
intu Watford and intu Trafford Centre 
to see recent changes and to hear 
about significant planned projects. 
Such presentations are available for 
download from the Investors section 
of our website intugroup.co.uk

 —  Investor conferences: Several 

investment banks hold conferences 
for investors and companies in the 
real estate sector. They are a good 
opportunity for the executive team 
to meet a large number of current 
and potential investors in a mixture 
of group and one-to-one meetings 
and informally. Intu attended nine 
such conferences in 2014 in the UK, 
Europe and the US

 —  General meetings: The Annual 
General Meeting (AGM), usually 
held in May, gives the opportunity 
for all shareholders (private and 
institutional) to ask questions of the 
Board, including the Chairmen of 
both the Audit and Remuneration 
Committees. The entire Board is 
also available to talk to shareholders 
before and after the meeting. 
The results of all shareholder 
votes are announced via the 
London and Johannesburg stock 
exchanges and are available on the 
Company’s website

 —  Interaction with ‘sell side’ analysts: 

Many investors develop their 
understanding of the Company 
partly through discussions with 
independent analysts. Intu engages 
with analysts from around 20 
institutions in order to improve the 
accuracy and insight of their research. 
The Board is kept informed of analyst 
commentary and recommendations. 
A list of the analysts publishing 
material on Intu can be found 
at intugroup.co.uk/investors/
shareholders-bondholders/analysts/

 —  Debt investors: Representatives 
of Intu’s key relationship banks 
are invited to the bi-annual results 
presentations by the executive 
team and meet periodically 
with the Chief Financial Officer. 
Institutional investors in certain 
of the Group’s listed debt are 
invited to periodic updates on the 
Group’s business and performance. 
We welcome the moves by some 
credit side institutional investors 
towards more openness regarding 
holdings of debt instruments 
and ‘road show’-style one-to-
one meetings

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceHighlights of 2014
 —  Accounting treatment for significant 

transactions in the year

 —  Financial integration and control 

of significant acquisitions in the year

 —  The impact of the adoption 

of IFRS11 Joint Arrangements

 — The Group’s cyber security plans

Members in 2014
Chairman

Adèle Anderson 
(Independent Non-Executive Director)

Members

Neil Sachdev  
(Independent Non-Executive Director)

Andrew Strang 
(Independent Non-Executive Director)

Areas of focus 2015
 — Developments

 — International operations

 — Partners and joint ventures

Audit Committee

Dear Shareholder
As the Chairman of the Audit Committee 
it is my role to present to you the Audit 
Committee report for 2014. 

In addition to its core activities, the 
Committee has this year continued to 
focus on risk management, particularly 
in relation to the expanding digital 
environment and our entry into Spain. 
For the second consecutive year, the 
Committee carried out a comprehensive 
risk review and assessment of risk appetite 
across the Group. The results of the risk 
review were discussed by the full Board 
at its annual away day. The Group’s risk 
management framework is described 
in detail on pages 38 and 39.

The Board again asked the Audit 
Committee to advise it on whether 
the annual report is fair, balanced and 
understandable and allows shareholders 
to make an assessment of the Company’s 
performance, business model and strategy. 
The annual report preparation process 
is set out on page 65 and, together 
with opinions of key executives and the 
external auditor, has been designed to 
assist the Committee in reaching its view. 
The Committee is satisfied that, taken 
as a whole, this Annual Report is fair, 
balanced and understandable and has 
recommended as such to the Board.

Meetings in 2014

Adèle Anderson (Chairman)

Neil Sachdev

Andrew Strang

Audit
Committee1
(4 meetings)

A

4

4

4

B

4

4

4

A = maximum number of meetings eligible to attend.

B = number of meetings actually attended.

1 

 The Audit Committee normally invites the Chairman, 
Chief Executive and Chief Financial Officer to attend 
meetings. The Chairman attended three meetings 
of the Audit Committee in 2014 and the Chief 
Executive and Chief Financial Officer attended 
all four.

Following our annual review of auditor 
quality and independence, we have 
determined that it is not necessary 
to tender the audit contract for the 
time being, and have recommended 
that PricewaterhouseCoopers (PwC) 
be reappointed for the 2015 audit. 
Although we are awaiting final guidance on 
audit tendering, we anticipate that a tender 
exercise will, at the latest, be carried out 
at the end of the current audit partner’s 
five year tenure, i.e. in respect of the year 
ending 31 December 2018.

In 2015 we will continue to focus on 
the key risk areas of the Group. This will 
include in-depth reviews of the Group’s 
developments, international operations 
and the approach to our partners and 
joint ventures.

Adèle Anderson
Chairman of the Audit Committee 
27 February 2015

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Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceAudit Committee

continued

Responsibilities
The Audit Committee’s key responsibilities 
are to monitor and review:

 —  the integrity of the financial statements, 
including a review of the significant 
financial reporting judgements and 
accounting policies

 —  the effectiveness of the Group’s internal 

control and risk management

 —  the effectiveness of the internal audit 

function, including the work programme 
undertaken by the function

 — the Group’s policy on whistleblowing

 —  the Group’s overall approach to 

monitoring areas of risk

 —  the Company’s relationship with 
the external auditor, including 
its independence

Main activities during the year
The Audit Committee considered the 
following key matters in 2014:

 —  the Group’s investment property 

valuation process

 —  accounting treatment of the most 
significant transactions in the year 
including the acquisitions of interests 
in intu Merry Hill, intu Derby and 
Sprucefield from Westfield and 
the associated rights issue, along 
with the sale of 80 per cent of 
intu Uxbridge

 —  financial integration and control 

of acquisitions in the year

 —  changes to accounting standards 
and their potential impact on the 
Group including the adoption of 
IFRS 11 Joint Arrangements

 —  the 2014 Internal Audit Plan and 

Audit Charter

 —  discussion on the appropriateness of 
those items classified as ‘exceptional’ 
in the year and therefore excluded 
from underlying earnings

 —  the results of a review of the carrying 
value of the Group’s investment in 
Prozone due to the market value of 
the shares trading at a discount to 
the Group’s carrying value based 
on share of net assets. This included 
further enquiries by management 
to supplement their understanding 
of the Indian market including 
discussions with an independent 
expert. The review concluded that no 
adjustment was required at this time

 — the Group’s cyber security plans

External auditor
The Audit Committee has assessed 
the effectiveness of the external auditor, 
PricewaterhouseCoopers LLP (PwC), by 
a combination of direct meetings and 
review of independent reports:

 —  Senior finance staff reviewed the 

detailed execution of the 2013 audit 
plan with the engagement team and 
identified specific improvements for 
the 2014 plan

 —  The report of the Financial Reporting 

Council (FRC)’s May 2014 Audit Quality 
Inspection review of PwC was reviewed 
and found to be supportive of the firm’s 
overall systems of quality control

 —  The Chairman of the Audit Committee 
and the Chief Financial Officer each 
met privately with a senior partner of 
PwC unrelated to the engagement 
shortly after the publication of the 
Group’s Annual Report to review the 
performance of the firm

 —  The FRC’s Audit Quality Review team 

undertook a review of PwC’s 2013 audit 
of the Company, reporting in November 
2014. The Audit Committee discussed 
the findings with the lead audit partner 
and was satisfied with the actions to 
be taken. No significant changes to the 
audit approach were identified

The EU Audit Regulation (537/2014) and 
Audit Directive (2014/56/EU) become 
applicable from 17 June 2016 and must 
be implemented in the UK by the same 
date. These limit the length of tenure 
an audit firm can serve and put in place 
requirements for the audit tender process. 
PwC have been Intu’s audit firm for more 
than 20 years and it is anticipated that 
a tender process will, at the latest, be 
carried out at the end of the current audit 
partner’s five year tenure, i.e. in respect of 
the year ending 31 December 2018.

A resolution to reappoint PwC for the 2015 
audit will be proposed at the 2015 AGM.

The Committee will continue to review the 
effectiveness and independence of PwC 
each year.

64

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceKey financial reporting and 
significant judgements
During the year the Committee discussed 
the planning, progress and final conclusions 
of the external audit process. The audit plan 
was reviewed and approved at the July 
2014 Committee meeting. The significant 
risk areas identified were: investment 
property valuations; revenue recognition; 
and management override of controls. 
International Standards on Auditing (UK 
and Ireland) identify these latter two risks 
as significant for all companies. These 
issues were discussed by the Committee 
following finalisation of the audit.

The Committee takes into account the views 
of the external auditor in understanding 
and assessing whether suitable accounting 
policies have been adopted and whether 
management has made appropriate 
estimates and judgements, and whether 
disclosures are balanced and fair. The main 
issues discussed by the Committee in the 
current year were:

Valuation of investment properties
For the interim results at 30 June the 
Audit Committee carried out a review 
of the investment property valuations. 
The full Board carried out a review 
of the 31 December valuations included 
in this report.

Due to the overall importance of the 
valuations to the Group’s results, DTZ, who 
undertake the largest proportion of the 
Group’s valuations, were invited to both the 
Audit Committee and the Board meetings 
to participate in the consideration of 
the valuations.

The Audit Committee review included 
discussion with management and the 
auditor of the key assumptions and results 
of the valuation process undertaken by the 
independent third party valuers. 

This review also included understanding 
which general factors had influenced the 
valuers in concluding on appropriate yields 
to use in the valuations. This involved 
factors affecting both the investment and 
occupier markets and recent comparable 
market transactions.

Particular emphasis was given to 
understanding the factors that had 
resulted in individual property valuations 
being either significantly above or 
below the average movement in the 
Group’s valuations. 

Presentation of information
The Group has adopted IFRS 11 Joint 
Arrangements in 2014. This new standard 
requires that all joint ventures, which the 
Group previously chose to account for 
on a proportional consolidated basis, are 
equity accounted.

Operating through joint ventures is a core 
part of Intu’s strategy. Management both 
review and monitor the business, including 
the Group’s share of joint ventures, 
on an individual line basis not on a 
post-tax profit or net investment basis. 
The figures and commentary presented 
in the Strategic report have therefore 
been presented consistently with this 
management approach. Reconciliations to 
the presentation under IFRS 11 have 
been provided in note 48 to the financial 
statements and in the Other information 
section on pages 155 and 156.

The Committee has reviewed the 
prominence given to both statutory 
information and information on a 
management basis, and concluded that 
the approach adopted provides the most 
useful analysis of the results for the year.

Going concern
The Company’s ‘going concern’ review 
which is based on an 18-month cash 
flow projection, with particular focus on 
the next 12 months, was discussed with 
management. The projections cover the 
major trading cash flows, being rental 
income, interest expense and capital 
expenditure plans in the context of the 
latest debt maturity profile.

Stress tests of the projections were 
considered, covering reductions in net 
rental income levels and the value of 
the Group’s properties and what impact 
such changes may have on both the 
Group’s liquidity and its ability to meet the 
financial covenants on its debt facilities. 
The discussion also considered what 
actions were available to the Group to 
mitigate the impact of such reductions 
on the cash flow projections.

Following discussions with 
management, the Committee agreed 
with the conclusions reached and the 
treatments relating to the above issues 
adopted in these financial statements.

Fair, balanced and understandable
At the request of the Board, the 
Committee considered whether the 
2014 Annual Report was fair, balanced 
and understandable and whether it 
provided the necessary information 
for shareholders to assess Intu’s 
performance, business model and 
strategy. As part of its considerations 
the Committee took into account the 
preparation process detailed below 
which, together with opinions of key 
executives and the external auditor, 
has been designed to assist the Audit 
Committee in reaching its view:

 —  at an early stage, a matrix is produced 

identifying key themes and the 
sections in which those themes 
should be reflected

 —  individual sections of the 

Annual Report are drafted by 
appropriate senior management 
with regular review meetings to 
ensure consistency across the 
whole document

 —  a verification process is undertaken 

to ensure that information contained 
is appropriately supported and 
factually accurate

 —  detailed reviews of drafts 
of the Annual Report are 
undertaken by members of the 
Executive Committee and other 
senior management

 —  drafts are discussed with the Group’s 

legal advisors and brokers

 —  a final draft is reviewed by the Audit 

Committee and discussed with senior 
management prior to consideration 
by the Board

As a result of its considerations the 
Committee is satisfied that, taken 
as a whole, the Annual Report is fair, 
balanced and understandable and has 
recommended as such to the Board.

65

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceAudit Committee

continued

Details of the amounts paid to the external 
auditor for audit and non-audit services 
are included in note 9 on page 107 to 
the financial statements. The Company 
engaged PwC to carry out certain non-
audit work in 2014 including assurance 
services in respect of the Group’s 2014 
interim report, reporting accountant work 
in respect of the rights issue to part-fund 
the acquisition of intu Merry Hill, intu Derby 
and Sprucefield, and the debt issues for the 
Secured Group Structure and intu Trafford 
Centre, and financial due diligence on the 
acquisition of intu Merry Hill, intu Derby 
and Sprucefield.

The above safeguards were adhered 
to when awarding this non-audit work 
and PwC were chosen for the reporting 
accountant work as it was considered to 
be sensible for the external auditor to be 
used and more efficient in terms of time 
and cost. PwC were chosen to undertake 
the due diligence work on efficiency 
grounds given the overall assignment. 
Fees paid to PwC in respect of non-audit 
work represented 65 per cent of the total 
fees paid. During 2014 the Group used 
accounting firms other than PwC for 
a number of assignments.

The EU Audit Regulation (537/2014) 
and Audit Directive (2014/56/EU), which 
come into force on 17 June 2016, impose 
restrictions on certain non-audit services. 
A number of non-audit services will be 
prohibited and others will require approval 
by the Audit Committee. There will be 
an overall fee limit of 70 per cent of the 
average of audit fees charged in the 
past three years for permitted non-audit 
services. The UK regulator is currently 
consulting on the definition of non-audit 
services and hence which services would 
be affected. Although these restrictions 
do not come into force until 2016, the FRC 
has already imposed a ban on tax services 
by auditors where fees are payable on a 
contingent basis. Intu’s current policy on 
non-audit services set out above continues 
in force for the time being. As soon as there 
is more clarity on the new regulations, and 
in particular which services are impacted, 
Intu will review its policy and make any 
necessary amendments to comply with 
the new rules.

Risk management and internal control
The Board has overall responsibility to 
oversee the Group’s system of internal 
control and to keep its effectiveness under 
review, as well as to determine the nature 
and extent of the risks it is willing to take 
in achieving its strategic objectives based 
on the balance of potential risks and 
reward. The ongoing risk management 
process is described in detail on page 38 
and is designed to manage, rather than 
eliminate, the risk of failure to achieve 
business objectives and can provide only a 
reasonable, rather than absolute, assurance 
against material misstatement or loss.

Key elements of the Group’s internal 
control system relating to financial 
reporting are as follows:

 —  the Group has a comprehensive 

system for reporting financial results 
to the Board; detailed regular financial 
reports with comparisons to historic 
performance and against budget and 
forecasts are provided to the Board. 
The Board reviews these for the 
Group as a whole and takes action 
when appropriate

 —  the Group undertakes a detailed 
financial reporting process on a 
quarterly basis. This process is carried 
out using the policies and practices that 
apply to the control environment on an 
ongoing basis, and is largely undertaken 
by the Group’s financial reporting team, 
which comprises appropriately qualified 
finance professionals. Detailed planning 
is undertaken prior to the period end. 
As part of this process, significant 
business risks and their potential impact 
on the financial reporting process and 
results are considered, including the 
effect of any changes in the business 
activities or accounting standards and 
matters arising from the underlying 
information systems

Non-audit services
The Group has a policy to ensure that 
the provision of any non-audit services by 
the incumbent external auditor does not 
impair the external auditor’s independence 
or objectivity. 

The Audit Committee has considered the 
option of putting material non-audit work 
out to tender. While recognising that the 
circumstances of a particular transaction 
may make it most sensible to use the 
incumbent external auditor for such work 
(for example where the nature of the 
transaction would not allow a new firm 
sufficient time to assimilate the requisite 
knowledge of the Group’s operations in 
order to carry out the non-audit work), the 
Audit Committee has recommended that 
non-audit work should be undertaken by 
someone other than the external auditor 
wherever practical.

The Audit Committee has delegated to 
the Executive Directors the authority to 
contract for non-audit services with the 
external auditor subject to observing 
certain guidelines including:

(a)   Executive Directors have the authority 
to commission the external auditor 
to undertake non-audit work up to 
a specified value;

(b)   the Executive Directors must consider 
whether the proposed arrangements 
will maintain audit independence; and

(c)   the external auditor must 

satisfy the Company that it is 
acting independently.

66

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernance —  the preparation of the consolidated 
financial results involves a number 
of review stages. One of these stages 
includes a technical accounting review 
by an internal technical specialist, 
who has primary responsibility for 
ensuring that financial accounting 
developments are appropriately dealt 
with in the Group’s financial reporting 
process. After various internal review 
stages, draft financial reports, with 
narrative commentary on new technical 
requirements or issues requiring a 
significant level of judgement, are 
prepared for review and approval by 
the Audit Committee. This review stage 
involves the Audit Committee discussing 
the consolidated financial results and 
significant judgements with senior 
management and, where appropriate, 
the external auditor

The Board has conducted a review of the 
effectiveness, on the basis of criteria set out 
in the 2005 Financial Reporting Council’s 
internal control guidance for Directors, 
of systems of internal financial control 
and risk management for the year ended 
31 December 2014 and has confirmed 
that there have been no material 
developments affecting their review which 
have taken place since the year end.

Internal audit
The Group has a risk and internal audit 
function which reports to the Audit 
Committee. The risk and internal audit 
function reviews internal controls and 
reports to the Audit Committee on 
whether such controls are in place and are 
being operated effectively. The function 
covers Intu Properties plc, subsidiaries 
(including intu Retail Services) and 
joint ventures.

The most significant areas reviewed in 
2014 were: shopping centre healthchecks 
(or follow up reviews) at six centres, 
corporate responsibility reviews at four 
centres, integration of the major assets 
acquired in the year (intu Merry Hill and 
intu Derby), a review of the transactional 
services operation (including accounts 
payable, expenses, accounts receivable 
and cashiers), review of intu Experiences’ 
commercialisation processes, a review of 
cash exposures, centre demise reviews, 
data identification, service charges, payroll 
outsourced service provider review and a 
review of self-certification at the centres 
and head office. Additionally, annual 
assurance activities were performed, 
including a review of gifts and hospitality 
and Executive expenses. 

The Audit Committee regularly reviews the 
effectiveness of the risk and internal audit 
function and in particular ensures that the 
function remains sufficiently independent 
of the wider business to ensure it can carry 
out its work effectively. An independent 
review of the risk and internal audit 
function is carried out every five years and 
was last performed at the end of 2013.

Whistleblowing policy
The Audit Committee reviews the 
Group’s arrangements by which staff 
can confidentially raise concerns 
about possible improprieties (whether 
financial or otherwise) within the 
Group. Any whistleblowing incidents 
are reported to the Audit Committee, 
and fully investigated with procedures 
reviewed and improved where appropriate. 
During 2014 we:

 —  revised the existing whistleblowing 
policy to make it more user friendly, 
communicate the role of the Audit 
Committee and emphasise the 
protection afforded to informants

 —  publicised the revised policy and 

process throughout the Group and 
improved accessibility to whistleblowing 
information and advice via the 
Group’s intranet

 —  created an online process to 

register concerns

There was one whistleblowing incident 
during 2014. This was a non-financial 
matter which was fully investigated and 
found to be unsubstantiated. The outcome 
was accepted by the complainant.

Audit Committee effectiveness
As part of the Board evaluation process, 
the Audit Committee reviewed its own 
effectiveness and the results were positive. 
The Committee took the opportunity 
to streamline the agenda and papers 
submitted for its meetings to improve 
efficiency and decision making.

Adèle Anderson
Chairman of the Audit Committee
27 February 2015

67

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceNomination and Review Committee

Statement on diversity policy
The Nomination and Review Committee, 
and the Board, recognises the importance 
of boardroom diversity, not just gender 
specific, and the Committee’s policy is to 
seek to ensure that all available suitable 
candidates are taken into account when 
drawing up shortlists of candidates for 
possible appointments to the Board. 
However, the priority of the Committee 
and the Board is to ensure that the Group 
continues to have the strongest and most 
effective Board possible, and therefore 
all appointments to the Board are 
made on merit against objective criteria. 
The Board is supportive of the Davies 
Report recommendations in relation 
to board diversity.

Board composition
The Committee’s discussions regarding 
the composition of the Board continued 
to be framed by the Company’s previously 
stated goal of reducing the overall size 
of the Board. The Committee is satisfied 
that the balance of skills, knowledge 
and experience on the Board and its 
Committees is appropriate and no further 
appointments are currently planned or 
envisaged. The Committee has discussed 
the scheduled retirements of the SID and 
the Remuneration Committee Chairman, 
due at the 2016 AGM. The Committee is 
in the early stages of the search for two 
new Non-Executive Directors following the 
2015 AGM. 

Dear Shareholder
As the Chairman of the Committee it is 
my task to present to you the report of 
the Nomination and Review Committee 
for the year ended 31 December 2014.

The Committee is pleased with the 
progress of the newly implemented 
comprehensive succession planning and 
leadership development programme 
across the Group, identifying appropriate 
internal succession paths and establishing 
a programme for talent development. 

The Committee carried out a formal 
Board performance evaluation process the 
outcome of which is summarised opposite.

We continue to have 20 per cent female 
representation on the Board and will keep 
the target of 25 per cent in mind when 
an opportunity next arises for a Board 
appointment to be made. Our statement 
on our diversity policy is set out below.

Responsibilities and how they were 
discharged in 2014
The principal role of the Nomination and 
Review Committee is to evaluate the skills 
available on the Board and to determine 
when appointments and retirements 
are appropriate.

In addition to its key responsibilities set out 
above, the Committee is also responsible 
for carrying out the annual performance 
evaluation of the Board, its Committees 
and individual Directors, as well as making 
recommendations to the Board on 
appointments to the Board, including the 
induction programme for newly appointed 
Directors, and on succession planning.

The Committee met twice in 2014 with 
its main focus on the composition of the 
Board and succession planning.

Meetings in 2014

Patrick Burgess (Chairman)

Andrew Huntley 

Louise Patten

Neil Sachdev

Nomination 
and Review
 Committee
(2 meetings)

A

2

2

2

2

B

2

2

2

2

A = Maximum number of meetings eligible to attend.

B = Number of meetings actually attended.

The priority of the Committee 
is to ensure that the Group 
continues to have the 
strongest and most effective 
Board possible

Patrick Burgess
Chairman of the Board

Highlights of 2014
 — Succession planning

 — Performance evaluation

 — Education and development

Members in 2014
Chairman

Patrick Burgess  
(Chairman of the Board)

Members

Andrew Huntley  
(Independent Non-Executive Director)

Louise Patten 
(Independent Non-Executive Director)

Neil Sachdev 
(Independent Non-Executive Director)

Areas of focus 2015
 — Appointment of two 

Non-Executive Directors

 — Directors’ induction

 — Board communication

68

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceSuccession planning
Succession planning and the development 
of talent in the business was a major 
preoccupation of the Committee during 
the year, and a comprehensive talent and 
leadership development programme, 
including succession planning, has been 
implemented across the entire Group 
from the Board down. The Committee has 
monitored the progress of the programme 
at every meeting and is pleased with the 
progress made to date.

Renewal of Non-Executive 
appointments
All Directors will submit themselves for 
re-election at the forthcoming Annual 
General Meeting in May 2015.

Induction for new Directors
There is a comprehensive induction 
programme for new Directors which is 
tailored by the Chairman, in consultation 
with the Chief Executive and Company 
Secretary, depending on the type of 

appointment but includes meetings with 
Board members, senior management 
and external advisers as well as a high-
level review of all current projects, Board 
strategy and an in-depth review of the 
Group’s assets.

Where required, the Company Secretary 
provides guidance or facilitates the 
provision of training on Directors’ individual 
duties under the Companies Act 2006 
and on legal, regulatory and governance 
matters with which the Company, Board 
and individual Directors must comply.

Education and development
The Chairman, with the assistance of 
the Nomination and Review Committee, 
regularly considers the need for Directors 
to update and expand their skills and 
knowledge. Training is provided for 
Non-Executive Directors in the form 
of presentations at Board meetings, as 
well as attendance at relevant seminars 
and courses. 

The Board also recognises the need 
for Directors to keep up to date with 
relevant legislative and regulatory 
developments as well as changes to 
corporate governance best practice and 
investor expectations. The Company 
Secretary reports to each Board meeting 
on these matters, drawing attention to any 
issues of particular relevance. In addition, 
the Company Secretary maintains an 
up-to-date comprehensive schedule 
summarising legislative and regulatory 
developments relevant to the Company 
and rated according to risk/impact on the 
Group, which is available to the Board and 
Senior Management.

Patrick Burgess
Chairman 
27 February 2015

Performance evaluation
Every year, the Board conducts an evaluation of its own performance and of the performance of the Chairman and each of the Board 
Committees. In addition, the Chairman reviews the performance of each individual Director and the Senior Independent Director 
oversees the review of the Chairman’s performance. The evaluation process conducted during 2013 generated three areas requiring 
attention during 2014 and progress against those areas is shown in the table below:

2014 performance evaluation
The 2014 performance evaluation was conducted by way of an internal questionnaire with external facilitation.* The key points 
identified formed the basis for recommendations which the Board used to establish an action plan for 2015. The main areas covered 
by the action plan for attention in 2015 are:

 —  Succession planning – identification of appropriate profiles for candidates, followed by the appointment of two new  

Non-Executive Directors to replace Andrew Huntley and Neil Sachdev, both to retire at 2016 AGM

 —  Board Communication – Board members encouraged to attend Board update session in person rather than by conference 

call where possible, and create more opportunities for the Board to make working visits to our centres

 —  Risk – add as standard agenda item to Audit Committee agenda. Incorporate a section on ‘risk’ into Board presentations 

and capex proposals

Area identified for attention in 2014
 —  Revisions to Board and Committee 

Action taken
 —  Committee meetings held one week prior to Board meetings

timetable and sequencing of meetings

 —  Additional meetings of Remuneration 
Committee to develop the new format 
Directors’ remuneration report

 —  Committee meetings held sequentially on one day

 —  Remuneration Committee met on two occasions, in addition to scheduled meetings,  

to develop the new format Directors’ remuneration report

 —  More exposure to senior management 

 —  Attendance at Board meetings by senior managers to present on specific topics

across the Group on topics of 
particular relevance

 —  Audit Committee agenda amended to allow for ‘deep dives’ into particular topics 

at least twice per year

* External facilitation provided by Claire Howard, who also carried out the formal external evaluation in 2013. Ms Howard has no other connection with Intu.

69

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceFocus on: Spain

Our Spanish enterprise 

of Puerto Venecia, an award-winning 
retail and leisure centre in Zaragoza, 
which has substantially strengthened 
our market position in Spain. With our 
partners Eurofund we have options on 
four development sites in Málaga, Valencia, 
Palma and Vigo and are likely to embark 
on the Málaga site, to be intu Costa del 
Sol, in 2015. 

Our timing has been good – Spain is out 
of recession, with workplace reforms in 
place, unemployment falling, consumer 
confidence strengthening and household 
debt reducing.

The top 10 Spanish retail locations account 
for 80 per cent of retail expenditure. Intu  
now owns or has options in six of these.  
Creating this leading platform in three 
years demonstrates our agility in 
executing new strategies.

Spain’s shopping  
centre market has 
fragmented ownership 
and offers great 
opportunities for 
an imaginative  
new owner 

Our Spanish strategy has come a 

long way since we first started 
thinking about Spain in 2012. 
We chose Spain because it 

offers a great investment opportunity 
with possibilities for growth: good 
infrastructure, an economy moving out 
of recession, sophisticated retailers and 
consumers. Most of all, its prime regional 
shopping centre market has fragmented 
ownership and offers great opportunities 
for an imaginative owner to shake it up.

In 2013 a rare opportunity to acquire a 
quality asset came up – the 75,000 sq. m. 
Parque Principado shopping centre in 
Oviedo, Asturias in northern Spain. It is 
one of Spain’s top 10 shopping centres, 
strategically located with over 9 million 
visitors a year.

In a bold move – six months earlier the 
Spanish economy looked fragile – Intu 
teamed up with the major property 
investor, Canada Pension Plan Investment 
Board (CPPIB), to acquire the centre in 
October 2013.

At the end of 2014 we are already seeing 
the rewards for our boldness, which gives 
us confidence that we’re on the right path. 
The centre was purchased for €162 million 
but is now valued at €212 million, an 
increase in value of 28 per cent since 
acquisition. It is 99 per cent occupied and 
new leases signed in 2014 averaged 18 per 
cent above ERV. Sales and footfall are both 
significantly ahead of nationwide indices.

Parque Principado, which will undergo 
a full intu rebrand as well as change its 
name to intu Asturias in 2015, was our 
first Spanish acquisition. In December 
2014 we announced the acquisition 

70

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceDirectors’ remuneration report

Alignment with long-term success
The Committee believes that our 
remuneration philosophy and incentive 
policy is aligned with the long-term success 
of the Company. Our long-term incentive 
plan has time horizons extending to five 
years, and 50 per cent of our annual bonus 
is deferred into shares. Performance pay 
is linked to:

 —  outperformance of Total Shareholder 

Return against our peers

 —  delivering absolute total return for 

our shareholders

 —  annual EPS performance

 —  achievement of our strategic initiatives 
that will build value for the longer term

Key areas of focus and decisions in 2014 
and for 2015
The Chief Executive’s salary will be 
increased by 3.6 per cent from £545,480 
per annum to £565,000 per annum 
with effect from 1 April 2015. The Chief 
Financial Officer’s salary will be increased 
by 3.6 per cent from £430,090 per annum 
to £445,500 per annum with effect from 
1 April 2015.

The annual bonus awarded to the 
Executive Directors for the year ended 
31 December 2014 was 65.0 per cent to 
65.3 per cent of maximum opportunity, 
based on EPS performance against budget 

in the year and the achievement of key 
strategic objectives.

The 2012 Executive Share Option Scheme 
(ESOS) awards did not meet the threshold 
performance test and therefore no 
long-term share award will vest in respect 
of 2014.

No changes have been made to the 
performance measures for the annual 
bonus and performance share plan.

Performance share plan awards of 250 per 
cent of salary were made to each of the 
Executive Directors. These will only vest 
subject to the achievement of stretching 
Total Shareholder Return (TSR) and 
Absolute Total Return (TR) performance 
conditions, over three, four and five years.

For incentive awards in respect of 2015 
onwards, we are introducing a clawback 
provision under which incentive amounts 
delivered to the Executive Directors may 
be reclaimed in certain circumstances. 

Shareholder Annual General Meeting 
The Directors’ remuneration report will be 
put to the shareholder vote at our 2015 
AGM and we look forward to receiving 
your views and support.

Neil Sachdev
Chairman of the Remuneration Committee
27 February 2015

Members and meetings in 2014

Meetings in 2014

Neil Sachdev (Chairman) 
(Independent Non-Executive 
Director)

Louise Patten 
(Independent Non-Executive 
Director)

Adèle Anderson 
(Independent Non-Executive 
Director)

Remuneration
Committee1
(6 meetings)

A

6

6

6

B

6

6

6

A = maximum number of meetings eligible to attend.

B = number of meetings actually attended.

1 

 The Committee normally invites the Chairman 
and the Chief Executive to attend the scheduled 
meetings. The Chairman attended all of the 
scheduled meetings in 2014. The Chief Executive 
attended five of the six scheduled meetings. 
The Chief Financial Officer was invited to, and 
attended, one scheduled meeting of the Committee 
in 2014. No individual is present when his or her 
remuneration is being determined.

Compliance statement
This is the Directors’ Remuneration Report 
of the Company which has been produced 
pursuant to, and in accordance with, the Listing 
Rules, section 420 of the Companies Act 2006 
and Schedule 8 to the Large and Medium-
sized Companies and Groups (Accounts and 
Reports) Regulations 2008 (as amended 
2013). The Company also complies with the 
requirements of the UK Corporate Governance 
Code (the ‘Code’).

This report contains both auditable and non-
auditable information. The information subject 
to audit is set out in the Directors’ remuneration 
report, in sections marked with §. 

A copy of our shareholder approved Directors’ 
Remuneration Policy can be found on the 
Company’s website at intugroup.co.uk/ 
who-we-are/governance/corporate-policies/

71

Dear Shareholder
I am pleased to present Intu’s 2014 
Directors’ remuneration report to 
you, which has been prepared by the 
Remuneration Committee and approved 
by the Board.

Results and context of remuneration
2014 was another year of significant 
activity at Intu, as described in the 
Chairman’s statement on page 6. 
Intu delivered a total shareholder return 
of nearly 25 per cent for the year. The key 
strategic objectives achieved in the year 
included the performance of the Group’s 
existing assets, strong KPI outcomes, 
broadening of the intu Digital offering, 
strong performance in Spain and excellent 
progress on augmentation of financial 
headroom through successful refinancing 
of bank facilities, bond issue and rights 
issue in the year. In addition three top 
shopping centres were acquired, intu Merry 
Hill and intu Derby in the UK and Puerto 
Venecia in Spain.

Remuneration Policy
Last year we put our Directors’ 
remuneration policy to binding shareholder 
vote for the first time. It was approved 
at the 2014 AGM with 99.77 per cent 
of votes cast in favour. The Committee 
was delighted with the level of support 
shown by shareholders and we continue 
to welcome feedback. 

We are not proposing to make any 
changes to our Directors’ remuneration 
policy this year. In the interests of succinct 
reporting we have not reproduced the full 
policy report. A summary table, setting out 
an overview of remuneration elements 
and policy for 2015 is included in the body 
of the report. The approved policy table is 
included at the end of this report for ease 
of reference. The full policy report can be 
found on our website.

Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceDirectors’ remuneration report

continued

Annual remuneration report
This report sets out how the Directors’ remuneration policy of the Company has been applied in the year and details of how 
the Committee intends to apply the policy going forward. In accordance with section 439 of the Companies Act 2006, an 
advisory shareholder resolution to approve this report will be proposed at the 2015 Annual General Meeting of the Company. 
Subsections marked with § have been audited in accordance with the relevant statutory requirements.

Key responsibilities
The principal role of the Remuneration Committee is to determine and then agree with the Board the framework and policy for the 
remuneration of the Chief Executive, the Chief Financial Officer, the Chairman of the Company and such other members of the executive 
management as it is tasked to consider.

Key principles of remuneration policy
The Company’s remuneration policy aims to attract, motivate and retain high calibre executives by rewarding them appropriately with 
competitive compensation and benefit packages. The policy seeks to align the interests of Executive Directors with the performance 
of the Company and the interests of its shareholders. 

Our incentive arrangements are designed to reward performance aligned to our key performance indicators. Our aim is to focus 
management on delivering sustainable long-term performance and support the retention of critical talent.

Overview of Executive Director remuneration 
An overview of the key remuneration elements in place for Executive Directors is set out below. After the strong support received from 
shareholders last year, we have not made any changes to the operation of our policy this year except for the introduction of clawback. 

Base salary 

Summary of policy
 — Salaries are reviewed annually and will take into 
account factors such as: market pay levels for 
the role, increases for the rest of the Group and 
individual and Company performance

Details of policy for 2015
 — Salaries for 2015 are: 

 — David Fischel, Chief Executive: £565,000
 —  Matthew Roberts, Chief Financial Officer: 

£445,500

 — This is in line with increases to staff across 

the business

Pension and benefits

 — The Company operates an approved defined contribution pension arrangement, where the contribution 

is 24 per cent of basic salary. The Chief Executive receives an extra six per cent in recognition of the benefit 
foregone on the closure of the defined benefit scheme

 — Benefits include a car allowance (up to £18,000), private medical insurance, life assurance and long-term 

Short-term incentive

Long-term incentives

sickness insurance

 — Maximum opportunity of 120 per cent of salary
 — A proportion earned is deferred into Intu shares, 
which vest over two and three years subject to 
continued employment

 — At least two thirds of this award is based on 

Group financial measures or quantitative key 
performance measures

 — The normal maximum grant size is 250 per cent of 
salary per annum; however this may be increased 
to 375 per cent in exceptional circumstances
 — Awards under the plan vest one third after each 

of three, four and five years

 — For 2015 performance is based two thirds on 

EPS and one third on strategic and operational 
objectives. This is the same framework which 
applied for 2014

 — 50 per cent of the award deferred into shares

 — Awards of 250 per cent of salary
 — For 2015, the awards will be based:

 —  50 per cent TSR relative to the top five 

listed REITs

 —  50 per cent total return (NAV growth per share 

plus dividends)

 — Targets unchanged from 2014

Shareholding guidelines

 — Executive Directors must build up, over a period of three to five years, a holding with a value equivalent 

to 200 per cent of salary (Chief Executive) and 150 per cent of salary (Chief Financial Officer)

The approved policy report, rather than the summary above, continues to be the policy under which the Company is bound. 
The policy table from the policy report is provided at the end of this report for ease of reference.

72

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceClawback
For incentive awards in respect of 2015 onwards, we are introducing a clawback provision under which incentive amounts delivered 
to the Executive Directors may be retained in certain circumstances.

Total remuneration in 2014 §
The table below sets out the total remuneration received by each Director for the year to 31 December 2014.

Salary or fees 
£000

Benefits 
£000

Annual bonus  
(cash and  
deferred shares) 
£000

Long-term  
incentive  
(ESOS) 
£000

Pension 
£000

Total  
remuneration 
£000

Director

2014

2013

2014

2013

2014

2013

2014

2013

2014

2013

2014

2013

Executive
David Fischel
Matthew Roberts
Chairman
Patrick Burgess
Independent Non-Executive
Adèle Anderson  
(appointed 22.02.13)
Andrew Huntley
Louise Patten
Neil Sachdev
Andrew Strang
Other Non-Executive
Richard Gordon
John Whittaker1
Total

545
427

540
415

400

400

76
77
66
89
61

56
–
1,797

58
62
65
85
62

57
–
1,744

20
20

7

–
–
–
–
–

–
–
47

20
20

6

–
–
–
–
–

–
–
46

425
327

359
287

–

–
–
–
–
–

–

–
–
–
–
–

–
–
752

–
–
646

–
–

–

–
–
–
–
–

–
–
–

–
–

–

–
–
–
–
–

–
–
–

164
103

162
99

1,154
877

1,081
821

–

–
–
–
–
–

–

–
–
–
–
–

407

406

76
77
66
89
61

58
62
65
85
62

–
–
267

–
–
261

56
–
2,863

57
–
2,697

1 

 John Whittaker did not receive any remuneration in 2014 or 2013 in connection with his position as Deputy Chairman and Non-Executive Director of the Company. A management fee 
of £200,000 per annum was paid to Peel Management Limited for the provision by Peel of management and advisory services, as further described on page 81.

The figures have been calculated as follows:

 —  Base salary: amount earned for the year

 —  Benefits: the taxable value of annual benefits received in the year. The main benefits are life assurance, long-term sickness insurance, private healthcare and company car cash allowance. The value 

of the company car cash allowance is £18,000

 —  Pension: the value of the Company’s contribution during the year (30 per cent salary supplement in lieu of contributions for the Chief Executive, 24 per cent SIPP contribution, part taken as a salary 

supplement in lieu of SIPP contributions, for the Chief Financial Officer)

 —  Annual bonus: cash and deferred: the value at grant of the annual incentive payable for performance over 2014

 —  ESOS: awards made in 2012, with vesting subject to EPS performance to 31 December 2014. The actual adjusted EPS growth over the period to 31 December 2014 was below the threshold level. 

As the performance condition has not been met, the Remuneration Committee has determined that the 2012 ESOS awards will lapse in March 2015

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continued

Performance out-turns and incentives
Annual bonus §
The maximum award for both the Chief Executive and Chief Financial Officer in 2014 was 120 per cent of salary, of which 50 per cent 
is deferred for two and three years. This will remain unchanged for 2015.

Annual bonus payments are based on pre-determined performance measures. Two thirds is based on adjusted EPS performance in the 
year, split evenly between performance versus budget and prior year figures.

The remaining third is based on achievement of strategic and operational objectives against a scorecard of measures. The Remuneration 
Committee considers the objectives carefully each year to align with Intu’s strategic objectives, and include quantitatively assessed 
financial and operational measures and milestones. Each objective relates directly to the strategic plan. Under the scorecard approach, 
the weightings of each objective vary between Executive Directors to reflect their roles and responsibilities. For 2015, the scorecard will 
include objectives in the following key areas:

 —  Optimising performance of assets

 —  Key capital expenditure projects

 —  Building the Intu brand and delivering customer experience

 —  Maximising the growth opportunities internationally

 —  Financial flexibility

 —  Talent development and staff engagement

Annual bonus – 2014 out-turn §
Performance against the targets for the 2014 short-term incentive arrangements is given below:

Performance element
Adjusted EPS vs. budget
Adjusted EPS vs. prior year

Weighting
33%
33%

Threshold
12.0p
100%

Target

Target
12.6p
102.5%

Maximum
13.2p
105%

2014  
performance
13.3p
97.1%

Scorecard of strategic and 
operational measures
Total

33% See details of scorecard achievements

Out-turn  
(% max element)
100%
0%

David Fischel Matthew Roberts
96%
65.3%

95%
65.0%

The strategic objectives in the annual bonus are a key part of the remuneration framework for incentivising and rewarding the 
achievements and milestones which are the foundation for value creation in the future. The Committee follows a rigorous process in the 
setting and monitoring of scorecard objectives. This includes determination of objectives by reference to the approved board strategy, 
quarterly reviews of quantitative and qualitative data, and an end of year full review with supporting evidence, to ensure a robust 
assessment of performance against the objectives.

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Intu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceFor 2014, the scorecard weightings and out-turns were as follows:

Scorecard

         Weighting

Summary achievement against objectives 

(Including specific objectives under each area of focus)
Optimising performance of existing assets

David 
Fischel
30%

Branding and customer relationships

20%

Financial achievements

Corporate development

Talent development

20%

20%

10%

Matthew 
Roberts

20%  — Continued improvement in retailer demand against a difficult 

economic background

 — Strong valuation uplifts and KPI outcomes (footfall, occupancy, lettings)
 — Active management and development projects at every centre, including 
significant progress regarding planned major extensions and completion 
of projects, including intu Lakeside (food court), intu Eldon Square (mall 
upgrade), on site at intu Potteries (cinema and restaurants) and intu 
Victoria Centre (restaurants and reconfigurations)

Upper end performance

20%  — Broadening of digital offering, including launch of new mobile-responsive 

website, receiving strong website traffic levels, and launch of wifi in key 
shopping centres

 — Launch of Net Promoter Score as a customer service measure
 — Recognised a 30 per cent like-for-like reduction in carbon emissions since 
2011, winning ‘Best in continuing carbon reduction’ in the Carbon Trust 
Standard Bearers Awards

Upper end performance

30%  — Excellent progress on augmentation of financial headroom, including 

successful refinancing of bank facilities, successful bond issue and rights 
issue in the year

Maximum achievement

20%  — Successful acquisition of Westfield Derby and Merry Hill shopping centres 

and Sprucefield retail park

 — Strong performance from Parque Principado, in Spain

Maximum achievement

10%  — Successful launch of leadership development program

 — Continued integration of intu Retail Services with all HR strategies
 — Engagement index from staff survey increased for third successive year, 

based on 84% response rate

Maximum achievement

The Directors consider that more granular details of the strategic objectives are commercially sensitive.

The resulting total short-term incentive payouts for David Fischel and Matthew Roberts in respect of 2014 were 78.0 per cent and 78.4 
per cent of salary (65.0 per cent and 65.3 per cent of maximum opportunity), respectively.

Deferral into shares
50 per cent of the 2014 short-term incentive for both David Fischel and Matthew Roberts was deferred into shares of the Company.

Executive Directors must remain in employment with the Company for a period of two years (half of award) and three years (half of award) 
after the date of award before such shares are released.

Long-term incentives §
Awards with performance periods ending in the year – Executive Share Option Scheme (ESOS)
The LTIP awards shown in the single figure relate to 2012 ESOS awards which were due to vest in March 2015.

The performance condition was as follows:

 —  Vesting based on three-year EPS growth ranging from 4 per cent p.a. to 6 per cent p.a. 100 per cent vests for growth of 6 per cent p.a. 
or higher; 33 per cent vests for growth of 4 per cent p.a.; awards vest on a straight-line basis for performance between these levels. 
Awards lapse for growth of less than 4 per cent p.a.

 —  Actual adjusted EPS growth over the period to 31 December 2014 was below the threshold level. As the performance condition has 

not been met, the Remuneration Committee has determined that the 2012 ESOS awards will lapse in March 2015

The ESOS does not form part of the forward looking policy for Executive Directors, and in 2013 the Company adopted the Performance 
Share Plan.

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continued

Awards granted during the year – Performance Share Plan and Deferred Bonus Award §
This table summarises awards granted in the year:

Individual

Type of interest

£

% of salary

Face value of 2014 award*

David Fischel

Matthew Roberts
David Fischel

Matthew Roberts

PSP** 
(nil-cost 
options)

Deferred 
Bonus Award 
(restricted 
shares)

1,363,000

1,049,000
179,024

250%

250%
33%

143,417

34%

% vesting at 
threshold

25%

25%

Performance period end

3 years
31 December 
2016
31 December 
2016

4 years
31 December 
2017
31 December 
2017

5 years
31 December 
2018
31 December 
2018

* Face value calculated using share price at date of grant of £2.92 for the PSP and the Deferred Bonus Award.

** Vesting of awards is based 50 per cent on relative TSR and 50 per cent on Absolute Total Return (NAV growth per share plus dividends) performance, with targets equivalent to the 
2015 award.

Awards for 2015 – Performance Share Plan
Awards for 2015 will be 250 per cent of salary.

Awards under the plan vest one third after each of three, four and five years. 

A summary of the applicable targets are as follows:

Individual
Minimum vesting (25% of element vesting) 6 per cent per annum
Full vesting (100% of element vesting)

10 per cent per annum
Straight line vesting between points

Absolute total return
(NAV growth per share plus dividends) 
(50% of award) 

Total shareholder return relative  
to top-five UK-listed REITS  
(50% of award)
TSR in line with the third-ranked company
TSR in line with the top-ranked company
Straight line vesting between points.  
Subject to a Committee-operated 
discretionary assessment of underlying 
financial performance

The combination of absolute return and relative return measures ensures a balanced assessment of Company performance and 
alignment to shareholders. In particular, both relative and absolute outperformance would be required for full vesting to be achieved.

Malus and clawback
Shares awarded under the Deferred Bonus Plan and the Performance Share Plan are subject to malus provisions. The Committee may 
apply malus at its discretion in circumstances including (but not limited to):

 —  a material misstatement of the Company’s audited financial results

 —  a material failure of risk management by the Company, any Group company or business unit

 —  a material breach of any applicable health and safety or environmental regulations by the Company, any Group company 

or business unit

 —  serious reputational damage to the Company, any Group company or business unit

 — serious misconduct of the individual

The annual bonus and the Performance Share Plan are also subject to clawback provisions. The Committee may at its discretion seek 
to apply clawback in circumstances of:

 — a material misstatement of the Company’s audited financial results where the individual is responsible or accountable (and where 

Executive Directors would always be deemed to have management responsibility)

 — serious misconduct of the individual

Clawback provisions may be applied up to two years following the determination of the annual incentive and up to one further year 
following vesting for awards under the Performance Share Plan. Taking into account the three, four and five year vesting timescales, 
this means that Performance Share Plan awards may be reclaimed for up to four, five and six years, respectively, from the date of award.

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Intu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceOther share schemes
The Company operates an Employee Share Ownership Plan (ESOP) which has in the past used funds provided to purchase shares 
required under the annual bonus scheme.

The Company operates a Share Incentive Plan (SIP) for all eligible employees, including Executive Directors, who may receive up 
to £3,600 worth of shares as part of their annual bonus arrangements. As part of the SIP arrangements, the Company offers eligible 
employees the opportunity to participate in a ‘Partnership’ share scheme, the terms of which are governed by HM Revenue & 
Customs regulations.

Season ticket loan
All employees of the Group are entitled to an interest-free travel season ticket loan which is repaid over the year via deductions from 
salary. Neither David Fischel nor Matthew Roberts received a season ticket or other loan from the Group during 2014.

Chief Executive pay increase in relation to all employees
The table below sets out details of the percentage change in salary, benefits and annual bonus for the Chief Executive and the wider 
employee comparator group. For these purposes, head office employees (who have been in employment over both periods) have been 
used as a comparator group as this is considered to be a reasonable, practical sub-set of the all-employee population.

Chief Executive
Head office employees

Percentage change in remuneration from 31/12/2013 to 31/12/2014

Percentage change in base salary
+0%
+5%

Percentage change in benefits
–0.5%
+3.3%

Percentage change in annual bonus
+18.8%
+20.8%

Shareholding and share interests §
Executive Directors must build up, over a period of three to five years, a holding of shares in the Company with a value equivalent 
to 200 per cent of salary (David Fischel) and 150 per cent of salary (Matthew Roberts). This requirement has been effective from 
1 January 2013.

The graph below illustrates the shareholdings of the Executive Directors as a percentage of salary. Note that only actual holdings count 
towards the shareholding requirements. Shares subject to deferral and/or performance conditions have also been shown for reference.

Shareholding of Intu ordinary shares as at  31 December 2014
(% of salary)*

2,400

2,000

1,600

1,200

800

400

David Fischel

Matthew Roberts

l Actual shareholding
l Deferred shares  
l Unexercised share options (vested)
l Shares subject to performance conditions
  Shareholding requirement
* Value of shareholding calculated based on 12 month average share price to 31 December 2014. 

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Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceDirectors’ remuneration report

continued

As shown above, David Fischel’s shareholding clearly exceeds his shareholding requirement. Matthew Roberts will have until January 
2018 to build up the required shareholding. 

The table below sets out the Directors’ interests in shares as at 31 December 2014. 

Number of  
shares owned  
(including  
connected 
persons)5

Own  
name

Held in SIP  
trust for  
> 5 years

Unvested awards

Vested awards

Conditional shares not 
subject to performance 
conditions 

Deferred  
Shares

Held in SIP  
trust for  
< 5 years

PSP
subject to
performance
conditions1

Options
subject to
performance
conditions2

Unexercised
unapproved
options2

Unexercised 
approved 
options

Options 
exercised in 
the year

Executive
David Fischel
Matthew Roberts

965,646
154,506

5,176
0

204,399
158,705

8,677
6,210

1,097,598
844,302

340,061
261,924

1,469,021
511,339

12,906
11,203

0
0

1  PSP awards held as fixed-value zero-cost options and jointly owned shares.
2  Held as jointly owned shares. Includes 2012 ESOS awards, which will lapse in March 2015.
3  Partially held as jointly owned shares.
4  Outstanding share awards were adjusted as a result of the 25 April 2014 rights issue. 
5  No changes in the interests of Directors have occurred between 31 December 2014 and 19 February 2015.

Vested
2009 ESOS awards 

2010 ESOS awards 

Unvested
2012 ESOS award 

2013 PSP award 

2014 PSP award 

 Awards of market value share options, with an exercise price of 232.41 pence. These awards became 
exercisable on 28/02/2013 and may be exercised until 28/05/2019. 

 Awards of market value share options, with an exercise price of 267.75 pence. These awards became 
exercisable on 26/05/2013 and may be exercised until 26/05/2020.

 Awards of market value share options, granted in March 2012 with an exercise price of 287.43 pence. 
Vesting was based on three-year EPS growth to 31 December 2014 (ranging from 4 per cent p.a. to 6 per 
cent p.a.). The 2012 ESOS awards did not meet the threshold performance test and therefore will lapse in 
March 2015.

 Awards of performance shares, granted on 21 May 2013. Vesting is based on TSR (relative to the top five UK-
listed REITS ) and absolute total return performance (ranging from 6 per cent p.a. to 10 per cent p.a.), in three 
equal tranches over three, four and five years. Any awards that vest will be exercisable to 21 May 2023.

 Awards of performance shares, granted on 12 May 2014. Vesting is based on TSR (relative to the top five UK-
listed REITS) and absolute total return performance (ranging from 6 per cent p.a. to 10 per cent p.a.), in three 
equal tranches over three, four and five years. Any awards that vest will be exercisable to 12 May 2024.

Six-year Total Shareholder Return chart
The following graph shows the Total Shareholder Return (TSR) for Intu Properties plc over the six-year period ended 31 December 
2014, compared with our closest comparator group for this purpose, the FTSE 350 Real Estate. TSR is defined as share price growth plus 
reinvested dividends. 

78

Intu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceSix-year total shareholder return (TSR) performance

200

150

100

50

2009
l Intu Properties plc
l FTSE 350 Real Estate

2010

2011

2012

2013

2014

2015

UK real estate is a cyclical sector. Since 2009, a key driver for growth in value within the UK real estate market has been exposure to 
central London properties. As a result of the demerger of Capital & Counties from Liberty International (now intu Properties plc) in 2010, 
Intu’s portfolio does not include properties in central London and Intu has therefore not benefited from the recent uplift experienced by 
those property companies with exposure to London. However, given the cyclical nature of the property sector, we would not expect this 
trend to endure over the long-term cycle.

Chief Executive historic remuneration
The table below sets out details of historic Chief Executive pay.

CEO single figure of total remuneration
Annual bonus payout (% maximum)
Long-term incentive plan vesting in year (% maximum)

2009
£1,044k
50%
0%

2010
£1,350k
100%
0%

2011
£1,275k
83%
0%

2012
£1,810k
70%
100%

2013
£1,081k
55%
0%

2014
£1,152k
65%
0%

Shareholder context
The table below shows the binding vote on the 2013 Policy Report and the advisory vote on the 2013 Directors’ remuneration report at 
the 2014 AGM. It is the Committee’s policy to consult with major shareholders prior to any major changes, and to maintain an ongoing 
dialogue on executive remuneration matters.

2013 Policy Report 
2013 Directors’ remuneration report

For
99.77%
99.71%

Against
0.23%
0.29%

Abstentions
10.6m
21.8m

Additional disclosures
Other directorships
Executive Directors are not generally encouraged to hold external directorships unless the Chairman determines that such appointment 
is in the Group’s interest and does not cause any conflict of interest. Where such appointments are approved and held, it is a matter for 
the Chairman to agree whether fees paid in respect of the appointment are retained by the individual or paid to the Company.

David Fischel currently holds three external directorships. In two cases he receives and retains the fees. His principal external 
appointment is as a Non-Executive Director of US company Equity One, Inc, in which Intu retains an investment through units held in 
a US venture controlled by Equity One, convertible into Equity One shares. David Fischel also holds another external appointment as a 
Non-Executive Director of Marlowe Investments (Kent) Limited, a UK private company which relates to his family affairs and does not 
require any significant time commitment and does not conflict in any way with his role as Chief Executive of Intu. David Fischel is also 
a Non-Executive Director of Prozone Intu Properties Limited, an Indian shopping centre owner and developer in which the Group has 
a 33 per cent interest. He does not receive a fee in respect of this appointment.

During 2014, David Fischel received a fee of $64,000 in respect of his directorship of Equity One, Inc. He retained the fees paid in 
respect of his appointment with the Board’s consent. In addition to his fee, restricted stock in Equity One, Inc. awarded to David Fischel 
vested during the year with a value on vesting of $87,108. He also received and retained a fee of £5,000 in respect of his non-executive 
directorship of Marlowe Investments (Kent) Limited.

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continued

Payments to former Directors §
A Life Presidency fee of £150,000 per annum (2013 – £150,000) was paid to Sir Donald Gordon, the Group’s Life President and former 
Chairman who founded the Company in 1980. The Life Presidency fee was agreed by the Board at the time of his retirement in June 
2005 in recognition of his outstanding contribution to the Group. The payment is payable for the remainder of Sir Donald’s life, and is 
secured by Deed.

Payments for loss of office §
There were no payments for loss of office made to Directors in the year.

Alternate Directors §
Steven Underwood and Raymond Fine serve as Alternate Directors to John Whittaker and Richard Gordon respectively. Neither Steven 
Underwood nor Raymond Fine received any fees in 2014 in respect of their appointment as Alternate Directors. Raymond Fine received 
a fee of £159,250 in respect of consultancy services provided to the Company in connection with South African tax and shareholder 
issues (particularly in respect of South African dividends tax), liaison with the Gordon Family and other related matters.

Service contracts
Executive Directors and the Chairman have rolling service contracts which are terminable on 12 months’ notice on either side.

All Non-Executive Directors have been appointed on fixed terms of two or three years, subject to renewal thereafter. Richard Gordon 
is deemed to have served for more than nine years and is now subject to a one-year term. All are subject to annual re-election 
by shareholders.

David Fischel
Matthew Roberts
Patrick Burgess

Adèle Anderson
Richard Gordon
Andrew Huntley
Louise Patten
Neil Sachdev
Andrew Strang
John Whittaker

Notice Period
12 months
12 months
12 months

Contract term expires
2016 AGM
2015 AGM
2016 AGM
2017 AGM
2016 AGM
2015 AGM
2017 AGM

Distribution statement 
The table below shows the percentage change in underlying earnings, dividends, and total employee compensation spend from the 
financial year ended 31 December 2013 to the financial year ended 31 December 2014.

Underlying earnings (£m)

Dividend (£m)

Total employee pay expenditure (£m)

+15%

£140m

£162m

180

160

140

120

100

80

60

40

20

180

160

140

120

100

80

60

40

20

+10%*

£142m

£156m

80

+63%**

£72.3m

£44.3m

60

40

20

2013

2014

2013

2014

2013

2014

* Increase due to increased issued share capital. 
   Dividend per share was £0.14 (2013 – £0.14 adjusted 
  as as a result of the 25 April 2014 rights issue).

** 2014 includes full year impact of 

Intu Retail Services. Average increase 
in staff salaries for 2014 was 2.48%.

The Group employed a total of 2,459 staff as at 31 December 2014 (2013 – 2,027).

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Intu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernance 
 
Chairman and Non-Executive Director fees for 2015 §
The Chairman’s fee will be increased from £400,000 per annum 
to £410,000 per annum with effect from 1 April 2015.

The basic Non-Executive Director fee will be increased from 
£56,375 per annum to £59,000 per annum with effect from 
1 April 2015. The Senior Independent Director receives an 
additional fee of £10,000 per annum. Committee chairmen receive 
£15,000 per annum, and Committee members receive £5,000 
per annum. Fees for additional Committee responsibilities remain 
unchanged from 2014. 

John Whittaker does not receive a fee in respect of his position 
as Deputy Chairman and Non-Executive Director. The Board has 
authorised the payment of a management fee of £210,000 per 
annum (2014 – £200,000) to Peel Management Limited for the 
provision by Peel of a Non-Executive Director and an Alternate 
Director, and other management and advisory services, together 
with reasonable costs and out of pocket expenses. It is anticipated 
that the agreement will be renewed annually thereafter by 
agreement between the parties. This payment is disclosed 
in the related party transactions note on page 139.

Remuneration Committee membership in 2014
The principal responsibilities of the Committee, which take 
full account of the recommendations contained within the 
Code, include:

 —  Determining the remuneration policy for the Company’s 

Executive Directors and senior executives

 —  Determining individual remuneration packages for the 
Chairman, Executive Directors and senior executives

 —  Setting appropriately stretching and achievable targets for the 
Company’s incentive schemes in order to motivate executives 
to deliver high levels of performance in the interests of our 
shareholders, customers and employees

 —  Overseeing any significant changes to remuneration policy 

for the wider employee population

The full duties and responsibilities are set out in the terms 
of reference of the Committee which are available on the 
Company’s website.

The Remuneration Committee currently comprises three 
independent Non-Executive Directors. Throughout the year the 
Committee consisted of Neil Sachdev (Chairman), Louise Patten 
and Adèle Anderson.

The Chairman, Chief Executive, Company Secretary, HR Director 
and on occasion the Chief Financial Officer are invited to attend 
Committee meetings to contribute to the Committee in its 
deliberations. However, no individual is present when his or her 
remuneration is being determined.

The Remuneration Committee met a total of six times in 2014, 
including four scheduled meetings and two additional drafting 
meetings. A summary of attendance at each scheduled meeting 
is set out on page 71.

Advisers to the Committee
Deloitte LLP were appointed by the Committee, as its independent 
remuneration advisers in October 2013, following a competitive 
tender process.

During the year, Deloitte provided advice on new reporting 
regulations, market data and other remuneration matters that 
materially assisted the Committee. The fees paid to Deloitte in 
respect of this work in 2014 totalled £51,450, calculated on a time 
and material basis.

Deloitte also provided tax advisory services to the Group in 
relation to the joint-venture in Spain, tax planning advisory 
services in relation to the Trafford Centre and the Midsummer 
Place acquisition, share scheme advice, and financial 
modelling assistance.

Deloitte are a founding member of the Remuneration Consultants 
Group, and adhere to its code of conduct. Deloitte were appointed 
directly by the Committee and the Committee is satisfied that the 
advice received was objective and independent.

The Committee also makes use of various published surveys 
to help determine appropriate remuneration levels. 

On behalf of the Board

Neil Sachdev
Chairman of the Remuneration Committee
27 February 2015

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continued

Appendix: Policy table extract from the Directors’ remuneration policy approved by shareholders on 8 May 2014.
A full copy of our Directors’ remuneration policy can be found on the Company’s website, intugroup.co.uk/who-we-are/governance/corporate-policies.

Element and link to strategy

Operation

Maximum potential value

Performance metrics

None.

Salaries for 2014 are:
 — David Fischel: £545,480
 — Matthew Roberts: £430,090
Base salary increases may be 
applied, taking into account the 
factors considered as part of the 
annual review. There is no maximum 
increase or opportunity.
For new appointments salaries 
may be set at a lower level. In such 
cases, there may be scope for higher 
than usual salary increases in the 
first three years as the individual 
progresses in the role.

None.

None.

Company pension contribution 
is 24 per cent of base salary.
The Chief Executive receives an 
additional 6 per cent of salary in 
recognition of the additional value of 
the benefit foregone on the closure 
of the defined benefit scheme. This 
amount was actuarially determined 
to be cost-neutral to the Company.
Car allowance of up to £18,000 
per annum.
The cost of insurance benefits may 
vary from year to year depending  
on the individual’s circumstances.
There is no overall maximum 
benefit value but the Committee 
aims to ensure that the total value 
of benefits remains proportionate.

Maximum annual opportunity 
of 120 per cent of salary.

Executives’ performance is 
measured relative to targets in key 
financial, operational and strategic 
objectives in the year.
The measures selected and their 
weightings vary each year according 
to the strategic priorities, however 
at least two thirds will be based 
on Group financial measures 
or quantitative reported key 
performance indicators.
Entry award level for financial 
measures is normally between 
0 and 25 per cent of maximum.

Executive Directors
Base Salary
To provide an appropriately 
competitive level of base pay 
to attract and retain talent.

Pension
To help provide for an 
appropriate retirement benefit.

Other benefits
To provide an appropriately 
competitive level of benefits.

Short-term incentive
To align annual reward with annual 
performance and to support 
retention and alignment with 
shareholders’ interests through 
significant deferral of bonus into 
shares.

Reviewed annually.
Salary levels take account of:
 — Size and nature of the 

responsibilities of each role

 — Market pay levels for the 
role Increases for the rest 
of the Group

 — The executive’s experience
 — Changes to the size and 
complexity of the Group

 — Implications for 

total remuneration 
 — Overall affordability
 — Individual and 

Company performance
The Committee may award an 
out-of-cycle increase if it considers 
it appropriate.
The Company operates an 
approved defined contribution 
pension arrangement.
A cash alternative may be offered in 
certain circumstances, for example 
where HMRC statutory limits have 
been reached.

Benefits include a car allowance, 
private medical insurance, life 
assurance and long-term sickness 
insurance. Other benefits may be 
provided if the Committee considers 
it appropriate.
In the event that an Executive 
Director is required by the Group 
to relocate, benefits may include, 
but are not limited to, relocation 
allowance and housing allowance.
Intu operates a short-term incentive 
arrangement with a maximum 
individual opportunity.
A proportion of any earned 
bonus is normally deferred in Intu 
shares, vesting over two years and 
three years, subject to continued 
employment.
The Committee awards dividend 
equivalents in respect of dividends 
over the deferral period which 
may assume reinvestment on 
a cumulative basis.
The Committee has discretion 
to apply malus to unvested 
deferred bonus awards in certain 
circumstances including if there is a 
material misstatement in the annual 
financial statements or a material 
failure of risk management.

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Intu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceElement and link to strategy

Operation

Maximum potential value

Performance metrics

Executive Directors (continued)
Long-term incentives
To reward good long-term decisions 
which help grow the value of Intu 
over a three to five-year horizon 
and support the retention of key 
executives

Normal maximum grant size of 250 
per cent of salary per annum.
In exceptional circumstances 
opportunity of up to 375 per cent 
of salary. To ensure that participants 
were not unduly disadvantaged as 
a result of the move towards longer 
time horizons, the first award under 
the plan had an opportunity of 375 
per cent.

Intu operates a Performance Share 
Plan (PSP), which was approved by 
shareholders at the 2013 AGM.
Grants are made to eligible 
employees at the discretion of 
the Committee.
Awards can be made as 
performance shares, nil-cost options 
or jointly owned equity, and vest one 
third, one-third, one third after three, 
four and five years respectively.
The Committee awards dividend 
equivalents in respect of dividends 
over the vesting period, which 
may assume reinvestment on 
a cumulative basis.
The Committee has discretion to 
apply malus to unvested awards in 
certain circumstances including if 
there is a material misstatement in 
the annual financial statements or a 
material failure of risk management 
by the Company.

All employee share plans
To align interests of employees with 
Company performance.

Executive Directors may participate 
in the HMRC approved Share 
Incentive Plan on the same basis as 
all employees.

Participants can contribute up to 
the relevant HMRC limit.

Long-term incentive performance 
conditions are reviewed on an 
annual basis, and are chosen to be 
aligned with the long-term success 
of the business.
The intention is that measures will 
be one or more of TSR, total return/
NAV growth, EPS growth, relative 
total property return or return on 
capital.
For 2014, awards will be based 
 — 50 per cent on relative TSR
 — 50 per cent on total return  

(NAV growth plus dividends)
If the Committee considers that 
the level of vesting based on the 
extent to which the performance 
conditions have been satisfied is 
not a fair reflection of underlying 
financial performance, the 
Committee may adjust the level 
of vesting (upwards or downwards) 
accordingly. For the current 
performance measures this applies 
to the TSR portion only.
Entry vesting is 25 per cent 
of maximum.
None.

Non- Executive Directors
Fees
To remunerate Non-Executive 
Directors

None.

None.

Independent Non-Executive Directors
The Chairman’s fees are determined by the Remuneration Committee.
The Non-Executive Directors’ fees are determined by the Board.
The level of fees takes into account the time commitment, responsibilities, 
market levels and the skills and experience required.
Non-Executive Directors normally receive a basic fee and an additional fee 
for specific Board responsibilities, including membership and chairmanship 
of committees.
The Chairman is entitled to receive certain benefits in addition to fees.
Additional fees may be paid to Non-Executive Directors on a per diem basis 
to reflect increased time commitment in certain limited circumstances.
Expenses incurred in the performance of non-executive duties for the 
Company may be reimbursed or paid for directly by the Company, as 
appropriate, including any tax due on the expenses.
Other Non-Executive Directors
In addition to the above, in certain circumstances Non-Executive Directors. 
(other than those deemed to be independent) may receive a fee in relation 
to consultancy services (including Alternate Directors).
Such fees may be provided directly to the Director or, in certain 
circumstances, paid to a third party company under a consultancy services 
agreement. Such agreements may provide for the payment of an annual 
fee and reimbursement of expenses.
Such an agreement is currently in place with the Peel Group for the 
provision of Non-Executive Director services (including Alternative 
Director services).

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Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceDirectors’ report

Under a £600 million Revolving Facility 
agreement dated 25 February 2009 (as 
amended by amendment agreements 
dated 2 October 2009,19 February 2010 
and 18 November 2011, and further 
amended and restated on 30 October 
2011) between, amongst others, the 
Company and HSBC Bank PLC (as ‘Agent’), 
on a change of control, if directed by a 
lender, the Agent may by notice to the 
Company cancel the commitment of 
that lender and declare the participation 
of that lender in all outstanding loans, 
together with accrued interest and all other 
amounts accrued and owing to that lender 
under the finance documents, immediately 
due and payable. 

Under the terms and conditions of the 
£300 million 2.5 per cent Guaranteed 
Convertible Bonds issued on 4 October 
2012 by Intu (Jersey) Limited (the ‘Issuer’) 
and guaranteed by the Company, on 
a change of control of the Company 
bondholders would have a right for a 
limited period of 60 days to exercise their 
exchange rights at an enhanced exchange 
price (i.e. lower than the prevailing 
exchange price). In addition, bondholders 
would become entitled for a limited period 
of 60 days to require the Issuer to redeem 
their bonds at their principal amount, 
together with accrued and unpaid interest.

The Company is not party to any other 
significant agreements that would take 
effect, alter or terminate following a 
change of control of the Company. 

The Company does not have any 
agreements with any Executive Director 
or employee that would provide 
compensation for loss of office or 
employment resulting from a takeover 
except that provisions of the Company 
share schemes may cause options 
and awards outstanding under such 
schemes to vest on a takeover. The terms 
of appointment of the Non-Executive 
Directors currently provide that in the 
event of change of control, the Directors 
will be compensated for any additional 
time commitment in certain limited 
circumstances, to be calculated on a 
per diem basis. 

Going concern 
After making enquiries, the Directors have 
reasonable expectation that the Company 
and the Group have adequate resources to 
continue in operational existence for the 
foreseeable future. For this reason they 
continue to adopt the going concern basis 
in preparing the financial statements. 

Shareholders’ attention is drawn to the 
going concern disclosure contained in the 
notes to the accounts on page 101. 

Internal control 
The statement on corporate governance 
on pages 57 to 69 includes the Board’s 
assessment following a review of internal 
controls and consideration of the 2005 
Financial Reporting Council’s internal 
control guidance for Directors. 

Directors 
The Directors of Intu who held office 
during the year were as follows: 

Chairman
Patrick Burgess 
Deputy Chairman 
John Whittaker1
Executive
David Fischel
Matthew Roberts
Non-Executive
Adèle Anderson 
Richard Gordon1
Andrew Huntley 
Louise Patten 
Neil Sachdev 
Andrew Strang 

1 

 John Whittaker and Richard Gordon have appointed 
Steven Underwood and Raymond Fine respectively 
as their alternates under the terms of the Company’s 
Articles of Association. 

In accordance with provision B.7.1 of 
the UK Corporate Governance Code, all 
Directors are subject to re-election at the 
forthcoming Annual General Meeting. 

Pursuant to the Articles of Association 
of the Company, the Company has 
indemnified the Directors to the full extent 
allowed by law. The Company maintains 
Directors’ and Officers’ insurance which is 
reviewed annually. 

The Directors present their 
Annual Report and the audited 
financial statements of the 
Group and Company for the 
year ended 31 December 2014. 

Pages 2 to 86 inclusive of this Annual 
Report comprise the Directors’ report 
that has been drawn up and presented 
in accordance with English Company 
Law and the liabilities of the Directors in 
connection with that report will be subject 
to the limitations and restrictions provided 
by such law. 

Use of Financial Instruments
The Financial review on pages 40 to 
46, accounting policies on pages 102 
to 105 and note 35 on pages 127 to 
132 contain information on the use of 
financial instruments. 

Dividends 
The Directors declared an interim ordinary 
dividend of 4.6 pence (2013 – 4.6 pence 
as adjusted for the rights issue bonus 
factor) per share on 31 July 2014, which 
was paid on 25 November 2014, and have 
recommended a final ordinary dividend of 
9.1 pence per share (2013 – 9.1 pence as 
adjusted for the rights issue bonus factor). 

Share capital and control of the 
Company 
Details of the Company’s share capital 
including changes during the year in the 
issued share capital and details of the 
rights attaching to the Company’s ordinary 
shares are set out in note 37 on pages 133 
and 134. No shareholder holds securities 
carrying special rights with regards to 
control of the Company. Shares held by the 
Company’s Employee Share Ownership 
Plan rank pari passu with the shares in 
issue and have no special rights, but voting 
rights and rights of acceptance of any 
offer relating to the shares rest with the 
Plan’s Trustee and are not exercisable by 
the employees. 

There are no restrictions on voting rights 
or any arrangements by which, with the 
Company’s co-operation, financial rights 
are held by a person other than the 
shareholder, or any agreements between 
shareholders known to the Company 
which may result in restrictions on the 
transfer of shares or on voting rights. 

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Intu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceAdditional information relating to the 
Directors can be found in note 52 on pages 
149 and 150 on Directors’ interests, in the 
Governance section on pages 57 to 69, and 
in the Directors’ remuneration report on 
pages 71 to 83. 

The powers of the Directors are 
determined by UK legislation and the 
Articles of Association of the Company, 
together with any specific authorities 
that may be given to the Directors by 
shareholders from time to time, such as 
the power to allot shares and the power to 
make market purchases of the Company’s 
shares which are described in note 37 on 
page 134. 

Articles of Association 
The rules governing the appointment and 
replacement of Directors are contained 
in the Company’s Articles of Association. 
Changes to the Articles of Association 
must be approved by shareholders in 
accordance with the legislation in force 
from time to time. 

Substantial shareholdings 
The table at the foot of the page shows the 
holdings of major shareholders in Intu’s 
issued ordinary shares as at 31 December 
2014 and 20 February 2015.

Employees 
Intu actively encourages employee 
involvement and consultation and places 
emphasis on keeping its employees 
informed of the Group’s activities and 
financial performance by such means as 
employee briefings and publication to all 
staff of relevant information and corporate 
announcements. In 2014, Intu conducted 
one all employee survey covering a range 
of topics. More details are provided in the 
Our people section on page 33. 

The annual bonus arrangements help 
develop employees’ interest in the 
Company’s performance; full details 
of these arrangements are given in the 
Directors’ remuneration report on pages 
71 to 83. Note 49 on pages 145 to 149 
contains details of conditional awards of 
shares under the annual bonus scheme 
and bonus shares currently outstanding. 

Intu operates a non-discriminatory 
employment policy and full and fair 
consideration is given to applications for 
employment from people with disabilities 
or other protected characteristics under 
the Equality Act where they have the 
appropriate skills and abilities and to 
the continued employment of staff 
who become disabled. 

Intu encourages the continuous 
development and training of its employees 
and the provision of equal opportunities 
for the training and career development 
of disabled employees and those with 
protected characteristics. 

Further information relating to employees 
is given on pages 32 to 37 and in note 
8 on page 107. The Group provides 
retirement benefits for the majority of its 
employees. Details of the Group pension 
arrangements are set out in note 50 on 
page 149. 

The environment 
We have a corporate responsibility (CR) 
strategy and details of our policies and 
the Group’s aims alongside the latest 
full version of our annual CR report are 
to be found on the Company’s website. 
An overview of the Group’s CR activity 
(which includes disclosures relating to 
greenhouse gas emissions) is printed on 
pages 48 to 53, and a summary booklet 
is also available for download from the 
website or on request from the Company 
Secretary’s office. 

Substantial shareholders

Shareholder
The Peel Group
Coronation Asset Management  
(Pty) Limited 
The family interests of  
Sir Donald Gordon
Black Rock, Inc.
Public Investment Corporation

At 31 December 2014

At 20 February 2015

Number of 
shares notified
288,608,899

% interest in 
share capital

Number of 
shares notified
21.92 288,608,899

% interest in 
share capital
21.92

201,971,184

15.34 186,845,054

14.19

109,097,936
79,143,838
95,619,365

8.28 109,097,936
80,060,534
6.01
95,691,533
7.26

8.28
6.08
7.27

The Company recognises the importance 
of minimising the adverse impact on the 
environment of its operations and the 
obligation to carefully manage energy and 
water consumption and waste recycling. 

The Company strives continuously to 
improve its environmental performance. 
The Environmental Management System 
and associated Environmental Policy and 
Guide are regularly reviewed to ensure that 
the Company maintains its commitment 
to environmental matters. 

Additional disclosures
For the purpose of LR 9.8.4CR, the only 
information required to be disclosed 
by LR 9.8.4R relates to sub-section (1) 
thereof (interest capitalised) where the 
amount is nil (see note 10 to the accounts). 
All other sub-sections of LR 9.8.4R are 
not applicable.

Directors’ disclosure of information 
to the auditors 
So far as the Directors are aware, there is 
no relevant audit information of which the 
auditors are unaware and each Director 
has taken all reasonable steps to make 
himself or herself aware of any relevant 
audit information and to establish that the 
auditors are aware of that information. 

Auditors 
The auditors, PricewaterhouseCoopers 
LLP, have indicated their willingness to 
continue in office and a resolution seeking 
to reappoint them will be proposed at the 
forthcoming Annual General Meeting. 

Annual General Meeting 
The notice convening the 2015 Annual 
General Meeting of the Company will 
be published separately and will be 
available on the Company’s website and 
distributed to those shareholders who 
have elected to receive hard copies of 
shareholder information. 

By order of the Board 

Susan Marsden
Secretary
27 February 2015

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Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukGovernanceStatement of Directors’ responsibilities

The Directors are responsible for the maintenance and integrity 
of the financial and corporate governance information as 
provided on the Company’s website. Legislation in the United 
Kingdom governing the preparation and dissemination of financial 
statements may differ from legislation in other jurisdictions. 

The Directors consider that the Annual Report and Accounts, 
taken as a whole, is fair, balanced and understandable and 
provides the information necessary for shareholders to assess 
the Company’s and the Group’s performance, business model 
and strategy.

Each of the Directors, whose names and functions are listed in the 
Governance section on pages 54 and 55 confirm that, to the best 
of their knowledge: 

(a)   the Group financial statements, which have been prepared 

in accordance with IFRSs as adopted by the European Union, 
give a true and fair view of the assets, liabilities, financial 
position and profit of the Group 

(b)   the Directors’ report includes a fair review of the development 
and performance of the business and the position of the 
Group, together with a description of the principal risks and 
uncertainties that it faces 

Signed on behalf of the Board on 27 February 2015

David Fischel 
Chief Executive 

Matthew Roberts 
Chief Financial Officer

The Directors are responsible for preparing the Annual Report, 
the Directors’ remuneration report and the financial statements in 
accordance with applicable law and regulations. 

Company law requires the Directors to prepare financial 
statements for each financial year. Under that law the Directors 
have prepared the Group and Company financial statements 
in accordance with International Financial Reporting Standards 
(IFRSs) as adopted by the European Union. Under company law 
the Directors must not approve the financial statements unless 
they are satisfied that they give a true and fair view of the state 
of affairs of the Group and the Company and of the profit or loss 
of the Group and Company for that period. In preparing these 
financial statements, the Directors are required to:

(a)   select suitable accounting policies and then apply 

them consistently 

(b)   make judgements and accounting estimates that are 

reasonable and prudent 

(c)   state whether applicable IFRSs as adopted by the European 

Union have been followed, subject to any material departures 
disclosed and explained in the financial statements 

(d)   prepare the financial statements on the going concern basis, 
unless it is inappropriate to presume that the Company will 
continue in business 

The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Company’s 
transactions and disclose with reasonable accuracy at any time 
the financial position of the Company and the Group and enable 
them to ensure that the financial statements and the Directors’ 
remuneration report comply with the Companies Act 2006 
and, as regards the Group financial statements, Article 4 of the 
IAS Regulation. They are also responsible for safeguarding the 
assets of the Company and the Group and hence for taking 
reasonable steps for the prevention and detection of fraud 
and other irregularities. 

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Accounts 

Independent auditors’ report
Consolidated income statement
Consolidated statement 
of comprehensive income
Balance sheets
Statements of changes in equity
Statements of cash flows
Notes to the accounts

88
94

95
96
97
100
101

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Strategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukAccountsIndependent auditors’ report to the members  
of Intu Properties plc

Report on the financial statements
Our opinion
In our opinion:

 — Intu Properties plc’s Group financial statements and Company financial statements (the “financial statements”) give a true and fair 
view of the state of the Group’s and of the Company’s affairs as at 31 December 2014 and of the Group’s profit and the Group’s and 
the Company’s cash flows for the year then ended;

 — the Group financial statements have been properly prepared in accordance with International Financial Reporting Standards 

(“IFRSs”) as adopted by the European Union;

 — the Company financial statements have been properly prepared in accordance with International Financial Reporting Standards 
(“IFRSs”) as adopted by the European Union and as applied in accordance with the provisions of the Companies Act 2006; and

 — the financial statements have been prepared in accordance with the requirements of the Companies Act 2006 and, as regards the 

Group financial statements, Article 4 of the IAS Regulation.

What we have audited
Intu Properties plc’s financial statements comprise:

 — the Group and Company balance sheets as at 31 December 2014;

 — the Group consolidated income statement and consolidated statement of comprehensive income for the year then ended;

 — the Group and Company statements of changes in equity for the year then ended;

 — the Group and Company statements of cash flows for the year then ended; and

 — the notes to the accounts, which include a summary of significant accounting policies and other explanatory information.

Certain required disclosures have been presented elsewhere in the Annual Report, rather than in the notes to the financial statements. 
These are cross-referenced from the financial statements and are identified as audited.

The financial reporting framework that has been applied in the preparation of the financial statements is applicable law and IFRSs as 
adopted by the European Union and, as regards the Company financial statements, as applied in accordance with the provisions of the 
Companies Act 2006.

Our audit approach
Overview
Materiality
Audit scope

 — Overall Group materiality: £96 million which represents 1% of total assets. 
 — The Group and Company financial statements are produced by the Group’s central finance department 
using a single, consolidated general ledger, and the whole business was subject to the same audit scope.

Areas of focus

 — Valuation of Investment Properties

 — Business combinations entered into during the year

 — Application of new accounting standards

The scope of our audit and our areas of focus
We conducted our audit in accordance with International Standards on Auditing (UK and Ireland) (“ISAs (UK & Ireland)”).

We designed our audit by determining materiality and assessing the risks of material misstatement in the financial statements. 
In particular, we looked at where the Directors made subjective judgements, for example in respect of significant accounting 
estimates that involved making assumptions and considering future events that are inherently uncertain. As in all of our audits, we 
also addressed the risk of management override of internal controls, including evaluating whether there was evidence of bias by the 
Directors that may represent a risk of material misstatement due to fraud. 

The risks of material misstatement that had the greatest effect on our audit, including the allocation of our resources and effort, are 
identified as “areas of focus” in the table below. We have also set out how we tailored our audit to address these specific areas in order 
to provide an opinion on the financial statements as a whole, and any comments we make on the results of our procedures should be 
read in this context. This is not a complete list of all risks identified by our audit. 

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AccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.ukArea of focus
Valuation of Investment Properties
Refer to page 65 (Audit Committee report), page 103 
(Accounting policies), page 101 (Critical accounting estimates 
and assumptions) and note 19 to the financial statements.

The existence of significant estimation uncertainty, coupled with 
the fact that only a small percentage difference in individual 
property valuations, when aggregated, could result in a material 
change, warrants specific audit focus in this area. 

The Group’s Investment Properties are all shopping centres and 
comprise the majority of the assets in the Consolidated balance 
sheet, their carrying value amounting to £8.0bn. 

The valuation of the Group’s property portfolio is inherently 
subjective due to, among other factors, the individual nature 
of each property, its location and the expected future rental 
revenues for that particular property. 

The valuations were carried out by third party valuers, CBRE, 
DTZ, Knight Frank, Jones Lang LaSalle and Cushman & Wakefield 
(the “Valuers”). The Valuers were engaged by the Directors, and 
performed their work in accordance with the Royal Institution 
of Chartered Surveyors (“RICS”) Valuation – Professional 
Standards. The Valuers used by the Group are well-known 
firms, with considerable experience of the market in which the 
Group operates. 

In determining a property’s valuation the Valuers take into 
account property specific current information such as the 
current tenancy agreements and rental income attached to 
the asset. They then apply assumptions as regards yield and 
current market rent, which are influenced by prevailing market 
yields and comparable market transactions, to arrive at the final 
valuation. Due to the unique nature of each shopping centre, 
the assumptions to be applied are determined having regard to 
the individual property characteristics at a granular, unit by unit 
level, as well as considering the qualities of the shopping centre 
as a whole.

During 2014 significant transactions took place in the market 
involving shopping centres. The prices paid indicated that the 
value of the shopping centres which make up the Group’s 
portfolio had increased compared to the valuation reflected in 
the Group’s 31 December 2013 balance sheet. 

How our audit addressed the area of focus
We read the valuation reports for all properties and attended 
meetings with each of the Valuers. We confirmed that the 
valuation approach for each was in accordance with RICS 
and suitable for use in determining the carrying value in the 
Consolidated balance sheet. 

We assessed the Valuers’ qualifications and expertise and read 
their terms of engagement with the Group to determine whether 
there were any matters that might have affected their objectivity 
or may have imposed scope limitations upon their work. We also 
considered other engagements which might exist between 
the Group and the Valuers. We found no evidence to suggest 
that the objectivity of any Valuer in their performance of the 
valuations was compromised.

We carried out procedures, on a sample basis, to test whether 
property specific current information supplied to the Valuers by 
management reflected the underlying property records held by 
the Group and which had been tested during our audit. We found 
them to be consistent.

Our work focused on the largest properties in the portfolio 
and those properties where the assumptions used and / or 
year on year capital value movement suggested a possible 
outlier versus market data for the shopping centre sector. 
We compared the investment yields used by the Valuers to an 
estimated range of expected yields, determined via reference to 
published benchmarks. We also considered the reasonableness 
of other assumptions that are not so readily comparable to 
published benchmarks, such as Estimated Rental Value, void 
rates and rent free periods. Finally, we evaluated year on 
year movements in capital value with reference to published 
benchmarks. Where assumptions were outside the expected 
range or otherwise deemed unusual, and/or valuations appeared 
to experience unexpected movements, we undertook further 
investigations and, when necessary, held further discussions with 
the Valuers. In this way professional scepticism was exercised in 
our evaluation of whether assumptions were appropriate in light 
of the evidence provided by significant transactions which had 
taken place in the market during the year. 

It was evident from our interaction with management and 
the Valuers and our review of the valuation reports that 
close attention had been paid to each property’s individual 
characteristics at a granular, unit by unit level, as well as 
considering the overall quality, geographic location and 
desirability of the asset as a whole. The evaluation of what 
were the right assumptions to apply to any given property 
included determining the level of impact that recent significant 
market transactions should have on each individual property’s 
valuation, given its unique characteristics. We saw evidence that 
alternative assumptions had been considered and evaluated 
by management and the Valuers, before determining the final 
valuation. We concluded that the assumptions used in the 
valuations were supportable in light of available and comparable 
market evidence. 

89

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukIndependent auditors’ report to the members  
of Intu Properties plc

continued

Area of focus
Business combinations entered into during the year
Refer to page 64 (Audit Committee report), page 105 
(Accounting policies), and note 40 to the financial statements.

On 1 May 2014 the Group acquired 100% interests in shopping 
centres at Derby and Sprucefield, and a 50% joint venture 
interest in the Merry Hill shopping centre, from Westfield. 
The consideration paid was £854.9m.

The acquisition has been accounted for as a single business 
combination, with a gain on acquisition of £1.6m, calculated by 
reference to the fair value of the assets and liabilities acquired. 
The consolidated financial statements include disclosures 
relating to the business combination, required by IFRS 3 
Business combinations.

Following acquisition, the tenancy details and general ledger 
balances for each of the entities acquired were migrated onto the 
Group’s systems. Prior to migration, balances were mapped to 
the Group’s own general ledger account lines, with adjustments 
made as required to ensure that the balances entering the 
system were in line with the Group’s accounting policies. 

Due to the volume of data being integrated onto the Group’s 
systems, the adjustments required and the level of manual 
processing, there exists a risk that the financial information in 
relation to entities acquired during the year may not have been 
migrated on to the Group accounting systems accurately and 
completely, resulting in a risk of material misstatement. As a 
result the migration of financial data relating to the entities 
acquired onto the Group’s systems, as well as the accounting for 
the business combination, was an area of focus in our audit.

How our audit addressed the area of focus
We inspected the purchase agreements and assessed 
management’s determination of the fair value of assets and 
liabilities acquired. We focused on the fair value of the acquired 
properties, including the valuation methodology applied and the 
assumptions within the acquisition date valuation. We considered 
the reasons for the movements in the valuation between the 
acquisition date and the 30 June 2014 valuation point, in order 
to assess whether there was information which came to light 
within the two month period which should have impacted on 
the 1 May 2014 valuations. We also reviewed the disclosures in 
respect of the acquisitions from Westfield which were included 
in the 31 December 2014 financial statements. Our assessment 
included consideration of whether the acquisition of the 
50% share in Merry Hill formed part of the single business 
acquired. We noted that the acquisitions were acquired from 
one vendor and announced as one transaction on the same 
day. We concluded that the accounting and disclosures were in 
accordance with applicable accounting standards.

The 31 December 2014 year end is the first for which we have 
been required to audit the Merry Hill joint venture, intu Derby 
and Sprucefield, both for the purposes of the Group audit, and 
for the purposes of the audits of the individual subsidiary entities 
which were acquired. We therefore performed first year audit 
procedures which focused on:

 — Evaluation and testing of the controls over the transfer of 

accounting records onto the Group’s general ledger and lease 
data onto the Group’s lease system; and

 — Assessment of adjustments posted during the transfer 

process in order to bring the numbers in line with the Group’s 
accounting policies.

There were no concerns arising from our work over the migration 
of data onto the Group’s systems.

90

AccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.ukHow our audit addressed the area of focus
We performed an assessment as to whether the requirements of 
IFRS 10, 11, 12 and the revised IAS 27, 28 had been appropriately 
reflected in the consolidated financial statements. This included 
assessing whether balances related to joint ventures which have 
moved from proportional consolidation to the equity method of 
accounting, had been correctly re-presented in accordance with 
IFRS 12. We also assessed whether the numbers which show how 
the 2014 Group financial statements would have been presented, 
prior to the re-presentation were in line with the requirements 
of the accounting standard. Our procedures covered all joint 
ventures as at 31 December 2014, including the intu Uxbridge, 
Parque Principado, and intu Merry Hill joint ventures entered into 
during the year. We concluded that the accounting treatment 
adopted and disclosures included in the financial statements are 
in accordance with the new standards. 

For those joint ventures entered into during the year we assessed 
the classification as a joint venture, with a particular focus on intu 
Uxbridge, where the Group’s share is 20%. We concluded that 
the classification in each case is supported by the Group’s ability 
to exercise joint control.

Area of focus
Application of new accounting standards
Refer to page 64 (Audit Committee report), page 101 (Accounting 
convention and basis of preparation), and notes 22 and 48 to the 
financial statements.

The consolidated financial statements for the year ended 
31 December 2014 are the first to be prepared in accordance 
with the requirements of new standards on accounting for joint 
ventures and joint operations (IFRS 10, 11, 12 and the revised IAS 
27 and 28). As a result, the Group’s investments in joint ventures 
are subject to equity accounting for the first time, as opposed to 
being proportionally accounted for in the income statement and 
balance sheet of the Group.

The adoption of the new standards involves the re-presentation 
of prior period amounts for balances related to joint ventures. 
Joint ventures entered into during the year ended 31 December 
2014 are also required to be equity accounted for. The standard 
requires disclosure of how the 2014 Group financial statements 
would have been presented, prior to the re-presentation as a result 
of IFRS 11.

The comparatives have been re-presented for the changes 
in classification and further details are provided in note 48. 
An additional balance sheet showing the re-presented 1 January 
2013 position has also been given.

Due to the judgement involved in determining the appropriate 
classification of an investments (as a joint venture or joint 
operation) and due to the size and number of balances being re-
presented, the application of the new accounting standards was an 
area of focus in our audit.

How we tailored the audit scope
In establishing the overall approach to our audit, we assessed the risk of material misstatement, taking into account the nature, 
likelihood and potential magnitude of any misstatement. Following this assessment, we applied professional judgement to determine 
the extent of testing required over each balance in the financial statements. 

We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the financial statements 
as a whole, taking into account the geographic structure of the Group, the accounting processes and controls, and the industry in 
which the Group operates. 

Although the Group has some interests in shopping centre operations outside the UK, the Group is structured as a single reporting 
unit with a centralised accounting function, therefore the whole business was subject to the same audit scope. The Group and 
Company financial statements are produced using numbers which are maintained on a single, consolidated trial balance, by the 
Group’s finance department. The majority of the underlying accounting records are maintained on the Group’s single general ledger. 
The intu Derby, intu Merry Hill and Sprucefield centres were in scope for the first time this year, having been purchased during 2014. 

For Manchester Arndale, Cribbs Causeway, Centaurus Retail Park, Parque Principado and St David’s, Cardiff rental income and 
property expense numbers are submitted quarterly by external property managers to the Group’s finance department, who then 
review and enter the numbers onto the Group’s general ledger. We performed auditing procedures over the numbers within those 
quarterly submissions, and on the process by which they are entered onto the Group’s general ledger. The quarterly submissions for 
Parque Principado were in scope for the first time this year.

Materiality
The scope of our audit is influenced by our application of materiality. We set certain quantitative thresholds for materiality. These, 
together with qualitative considerations, helped us to determine the scope of our audit and the nature, timing and extent of our audit 
procedures and to evaluate the effect of misstatements, both individually and on the financial statements as a whole. 

91

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukIndependent auditors’ report to the members  
of Intu Properties plc

continued

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Overall Group materiality
How we determined it
Rationale for benchmark applied

£96 million (2013: £82 million).
1% of total assets.
In arriving at this judgement we have had regard to the carrying value of the Group’s 
assets, acknowledging that the primary measurement attribute of the Group is the 
carrying value of investment property. This represents a consistent year-on-year basis for 
determining materiality.

In addition, we set a specific materiality level of £8 million (2013: £7 million) for rental income and expenses. In arriving at this 
judgement we have had regard to underlying operating profit acknowledging that this is a secondary measurement attribute of the 
Group. We agreed with the Audit Committee that we would report to them misstatements identified during our audit above £8 million 
(2013: £8 million) as well as misstatements below that amount that, in our view, warranted reporting for qualitative reasons.

Going concern
Under the Listing Rules we are required to review the Directors’ statement, set out on page 101, in relation to going concern. We have 
nothing to report having performed our review.

As noted in the Directors’ statement, the Directors have concluded that it is appropriate to prepare the financial statements using 
the going concern basis of accounting. The going concern basis presumes that the Group and Company have adequate resources to 
remain in operation, and that the Directors intend them to do so, for at least one year from the date the financial statements were 
signed. As part of our audit we have concluded that the Directors’ use of the going concern basis is appropriate.

However, because not all future events or conditions can be predicted, these statements are not a guarantee as to the Group’s and 
Company’s ability to continue as a going concern.

Other required reporting
Consistency of other in formation
Companies Act 2006 opinions
In our opinion the information given in the Strategic Report and the Directors’ Report for the financial year for which the financial 
statements are prepared is consistent with the financial statements.

ISAs (UK & Ireland) reporting
Under ISAs (UK & Ireland) we are required to report to you if, in our opinion:
 — Information in the Annual Report is:

 — materially inconsistent with the information in the audited financial statements; or

 — apparently materially incorrect based on, or materially inconsistent with, our knowledge of the 

Group and company acquired in the course of performing our audit; or

 — is otherwise misleading.

We have no exceptions 
to report arising from 
this responsibility.

 — the statement given by the Directors on page 57, in accordance with provision C.1.1 of the UK 

Corporate Governance Code (“the Code”), that they consider the Annual Report taken as a whole to 
be fair, balanced and understandable and provides the information necessary for members to assess 
the Group’s and company’s performance, business model and strategy is materially inconsistent with 
our knowledge of the Group and company acquired in the course of performing our audit.
 — the section of the Annual Report on pages 63 to 67, as required by provision C.3.8 of the Code, 

describing the work of the Audit Committee does not appropriately address matters communicated 
by us to the Audit Committee.

We have no exceptions 
to report arising from 
this responsibility.

We have no exceptions 
to report arising from 
this responsibility.

Adequacy of accounting records and information and explanations received
Under the Companies Act 2006 we are required to report to you if, in our opinion:

 — we have not received all the information and explanations we require for our audit; or

 — adequate accounting records have not been kept by the company, or returns adequate for our audit have not been received from 

branches not visited by us; or

 — the Company financial statements and the part of the Directors’ Remuneration Report to be audited are not in agreement with the 

accounting records and returns.

We have no exceptions to report arising from this responsibility.

92

AccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.ukDirectors’ remuneration
Directors’ remuneration report – Companies Act 2006 
opinion
In our opinion, the part of the Directors’ Remuneration Report 
to be audited has been properly prepared in accordance with the 
Companies Act 2006.

Other Companies Act 2006 reporting
Under the Companies Act 2006 we are required to report to you 
if, in our opinion, certain disclosures of Directors’ remuneration 
specified by law are not made. We have no exceptions to report 
arising from this responsibility. 

Corporate governance statement
Under the Listing Rules we are required to review the part of the 
Corporate Governance Statement relating to the company’s 
compliance with 10 provisions of the UK Corporate Governance 
Code. We have nothing to report having performed our review. 

Responsibilities for the financial statements and the audit
Our responsibilities and those of the directors
As explained more fully in the Statement of Directors’ 
Responsibilities set out on page 86, the Directors are responsible 
for the preparation of the financial statements and for being 
satisfied that they give a true and fair view.

Our responsibility is to audit and express an opinion on the 
financial statements in accordance with applicable law and ISAs 
(UK & Ireland). Those standards require us to comply with the 
Auditing Practices Board’s Ethical Standards for Auditors.

This report, including the opinions, has been prepared for and 
only for the company’s members as a body in accordance with 
Chapter 3 of Part 16 of the Companies Act 2006 and for no other 
purpose. We do not, in giving these opinions, accept or assume 
responsibility for any other purpose or to any other person to 
whom this report is shown or into whose hands it may come save 
where expressly agreed by our prior consent in writing.

What an audit of financial statements involves
An audit involves obtaining evidence about the amounts 
and disclosures in the financial statements sufficient to give 
reasonable assurance that the financial statements are free 
from material misstatement, whether caused by fraud or error. 
This includes an assessment of: 

 — whether the accounting policies are appropriate to the Group’s 
and the company’s circumstances and have been consistently 
applied and adequately disclosed; 

 — the reasonableness of significant accounting estimates made 

by the Directors; and

 — the overall presentation of the financial statements. 

We primarily focus our work in these areas by assessing the 
Directors’ judgements against available evidence, forming 
our own judgements, and evaluating the disclosures in the 
financial statements.

We test and examine information, using sampling and other 
auditing techniques, to the extent we consider necessary to 
provide a reasonable basis for us to draw conclusions. We obtain 
audit evidence through testing the effectiveness of controls, 
substantive procedures or a combination of both. 

In addition, we read all the financial and non-financial information 
in the Annual Report to identify material inconsistencies with 
the audited financial statements and to identify any information 
that is apparently materially incorrect based on, or materially 
inconsistent with, the knowledge acquired by us in the course 
of performing the audit. If we become aware of any apparent 
material misstatements or inconsistencies we consider the 
implications for our report.

Ranjan Sriskandan (Senior Statutory Auditor) 
for and on behalf of PricewaterhouseCoopers LLP 
Chartered Accountants and Statutory Auditors 
London 
27 February 2015

Notes

(a) 

 The maintenance and integrity of the Intu Properties plc website is the responsibility 
of the Directors; the work carried out by the auditors does not involve consideration of 
these matters and, accordingly, the auditors accept no responsibility for any changes 
that may have occurred to the financial statements since they were initially presented 
on the website.

(b)   Legislation in the United Kingdom governing the preparation and dissemination 

of financial statements may differ from legislation in other jurisdictions.

93

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukConsolidated income statement 

for the year ended 31 December 2014

Revenue
Net rental income
Net other income
Revaluation of investment and development property
Gain on acquisition of businesses
Gain on disposal of subsidiaries
Administration expenses – ongoing
Administration expenses – exceptional
Operating profit
Finance costs
Finance income
Other finance costs
Change in fair value of financial instruments
Net finance costs
Profit before tax, joint ventures and associates
Share of post-tax profit of joint ventures
Share of post-tax profit of associates
Profit before tax
Current tax
Deferred tax
Taxation
Profit for the year

Attributable to:
Owners of Intu Properties plc
Non-controlling interests

Basic earnings per share
Diluted earnings per share

Notes

2014 
£m

Re-presented 
2013 
£m

4
4
5
19
40
41

6

10
11
12
13

22
24

14
14
14

17
17

536.4
362.6
4.8
567.8
1.6
0.6
(30.8)
(13.8)
892.8
(197.1)
11.9
(56.8)
(157.6)
(399.6)
493.2
99.7
0.8
593.7
(0.5)
6.6
6.1
599.8

586.2
13.6
599.8

48.0p
46.3p

511.6
356.2
3.7
109.9
–
–
(27.6)
(21.2)
421.0
(192.6)
0.6
(164.5)
272.3
(84.2)
336.8
26.1
0.5
363.4
(0.8)
1.4
0.6
364.0

359.8
4.2
364.0

34.5p
32.0p

Details of underlying earnings are presented in the underlying profit statement on page 157. Underlying earnings per share are shown 
in note 17(c).

94

AccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.ukConsolidated statement of comprehensive income

for the year ended 31 December 2014

Profit for the year 
Other comprehensive income
Items that may be reclassified subsequently to profit or loss:

Revaluation of other investments
Exchange differences
Tax relating to components of other comprehensive income
Total items that may be reclassified subsequently to profit or loss
Other comprehensive income for the year
Total comprehensive income for the year

Attributable to:
Owners of Intu Properties plc
Non-controlling interests

Notes

25

14

2014 
£m
599.8

21.1
7.0
(6.6)
21.5
21.5
621.3

608.1
13.2
621.3

2013 
£m
364.0

8.1
(8.1)
(1.6)
(1.6)
(1.6)
362.4

359.2
3.2
362.4

95

Strategic reportGovernanceAccountsOther informationAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.ukBalance sheets

as at 31 December 2014

Non-current assets
Investment and development property 
Plant and equipment 
Investment in group companies
Investment in joint ventures
Investment in associates
Other investments
Goodwill
Deferred tax
Derivative financial instruments
Trade and other receivables

Current assets
Trading property
Trade and other receivables
Derivative financial instruments
Short-term investments
Cash and cash equivalents

Total assets

Current liabilities
Trade and other payables
Current tax liabilities
Borrowings
Derivative financial instruments

Non-current liabilities
Borrowings
Derivative financial instruments
Other payables
Deferred tax

Total liabilities
Net assets

Equity
Share capital
Share premium
Treasury shares
Convertible bonds
Other reserves
Retained earnings
Attributable to owners of Intu Properties plc
Non-controlling interests
Total equity

Group 
2014 
£m

Re-presented 
Group 
2013 
£m

Re-presented 
Group 
2012 
£m

Company 
2014 
£m

Company 
2013 
£m

Notes

19
20
21
22
24
25
26
36
29
27

27
29

28

30

31
29

31
29

36

37
37
39
33
38

8,019.6
5.1
–
851.5
38.0
189.7
4.0
–
9.0
99.7
9,216.6

–
114.7
0.7
–
230.0
345.4
9,562.0

(251.5)
(0.6)
(21.3)
(80.7)
(354.1)

(4,332.7)
(275.8)
(2.6)
–
(4,611.1)
(4,965.2)
4,596.8

658.4
1,222.0
(45.1)
–
358.0
2,330.7
4,524.0
72.8
4,596.8

7,278.7
5.5
–
209.5
35.8
154.9
8.2
–
25.1
99.2
7,816.9

0.2
78.1
0.7
69.3
156.7
305.0
8,121.9

(238.1)
(0.9)
(70.9)
(10.1)
(320.0)

(3,944.0)
(220.5)
(4.3)
(12.0)
(4,180.8)
(4,500.8)
3,621.1

486.9
695.6
(48.2)
143.7
500.5
1,740.3
3,518.8
102.3
3,621.1

6,734.2
5.6
–
191.9
40.9
148.8
4.0
–
21.2
92.5
7,239.1

0.2
63.3
0.7
–
182.4
246.6
7,485.7

(211.3)
(0.4)
(94.1)
(19.1)
(324.9)

(3,659.1)
(492.3)
(3.2)
–
(4,154.6)
(4,479.5)
3,006.2

434.2
577.4
(43.9)
143.7
336.7
1,528.9
2,977.0
29.2
3,006.2

–
3.9
2,704.7
–
–
–
–
0.4
–
–
2,709.0

–
1,286.8
–
–
1.0
1,287.8
3,996.8

(394.1)
(0.4)
–
–
(394.5)

(230.0)
(25.6)
–
–
(255.6)
(650.1)
3,346.7

658.4
1,222.0
(45.1)
–
61.4
1,450.0
3,346.7
–
3,346.7

–
4.2
2,511.0
–
–
–
–
–
–
–
2,515.2

–
1,129.4
–
–
0.3
1,129.7
3,644.9

(555.9)
–
–
–
(555.9)

(285.0)
(12.8)
–
–
(297.8)
(853.7)
2,791.2

486.9
695.6
(48.2)
143.7
225.8
1,287.4
2,791.2
–
2,791.2

These consolidated financial statements have been approved for issue by the Board of Directors on 27 February 2015.

David Fischel 
Chief Executive 

Matthew Roberts 
Chief Financial Officer

The notes on pages 101 to 150 form part of these consolidated financial statements.

96

AccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStatements of changes in equity

for the year ended 31 December 2014

Group
At 1 January 2014
Profit for the year
Other comprehensive income:
Revaluation of other 
investments (note 25)
Exchange differences
Tax relating to 
components of other 
comprehensive income 
(note 14)

Total comprehensive income 
for the year
Conversion of bond (note 33)
Other ordinary shares issued
Dividends (note 16)
Interest on convertible bonds 
(note 33)
Share-based payments 
(note 49)
Acquisition of treasury shares
Disposal of treasury shares
Non-controlling interest 
additions 
Distribution to non-controlling 
interest
Disposal of subsidiaries 
(note 41)
Realisation of merger reserve 
(note 38)

At 31 December 2014

Attributable to owners of Intu Properties plc

Share 
capital 
£m
486.9
–

Share 
premium 
£m
695.6
–

Treasury 
shares 
£m
(48.2)
–

Convertible 
bonds 
£m
143.7
–

Other 
reserves 
£m
500.5
–

Retained 
earnings 
£m
1,740.3
586.2

Total 
£m
3,518.8
586.2

Non- 
controlling 
interests 
£m
102.3
13.6

Total 
equity 
£m
3,621.1
599.8

–
–

–

–
–

–

–
21.2
150.3
–

–
122.5
403.9
–

–

–
–
–

–

–

–

–

–
–
–

–

–

–

–
–

–

–
–
–
–

–

–
(1.0)
4.1

–

–

–

–
–

–

–
(143.7)
–
–

–

–
–
–

–

–

–

21.1
7.4

(6.6)

21.9
–
–
–

–

–
–
–

–

–

–

–
–

–

21.1
7.4

–
(0.4)

21.1
7.0

(6.6)

–

(6.6)

586.2
–
–
(155.9)

608.1
–
554.2
(155.9)

13.2
–
–
–

621.3
–
554.2
(155.9)

(2.9)

(2.9) 

2.5
–
(3.9)

2.5
(1.0)
0.2

–

–
–
–

(2.9)

2.5
(1.0)
0.2

–

–

–

–

–

–

27.2

27.2

(1.2)

(1.2)

(68.7)

(68.7)

–
171.5
658.4

–
526.4
1,222.0

–
3.1
(45.1)

–
(143.7)
–

(164.4)
(164.4)
358.0

164.4
4.2
2,330.7

–
397.1
4,524.0

–
(42.7)
72.8

–
354.4
4,596.8

97

Strategic reportGovernanceAccountsOther informationAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStatements of changes in equity

for the year ended 31 December 2014 
continued

Group
At 1 January 2013
Profit for the year
Other comprehensive income:
Revaluation of other 
investments (note 25)
Exchange differences
Tax relating to 
components of other 
comprehensive income 
(note 14)

Total comprehensive income 
for the year
Ordinary shares issued
Dividends (note 16)
Interest on convertible  
bonds (note 33)
Share-based payments  
(note 49)
Acquisition of treasury shares
Disposal of treasury shares
Non-controlling interest 
additions (note 40)
Distribution to non-controlling 
interest

At 31 December 2013

Attributable to owners of Intu Properties plc

Share  
capital  
£m
434.2
–

Share 
premium  
£m
577.4
–

Treasury 
shares  
£m
(43.9)
–

Convertible 
bonds 
£m
143.7
–

Other 
reserves  
£m
336.7
–

Retained 
earnings  
£m
1,528.9
359.8

Total  
£m
2,977.0
359.8

Non-
controlling 
interests  
£m
29.2
4.2

Total  
equity  
£m
3,006.2
364.0

–
–

–

–
–

–

–
52.7
–

–
118.2
–

–

–
–
–

–

–

–
–
–

–

–
52.7
486.9

–
118.2
695.6

–
–

–

–
–
–

–

–
(7.0)
2.7

–

–
(4.3)
(48.2)

–
–

–

–
–
–

–

–
–
–

–

8.1
(7.1)

(1.6)

(0.6)
164.4
–

–

–
–
–

–

–
–

–

8.1
(7.1)

–
(1.0)

8.1
(8.1)

(1.6)

–

(1.6)

359.8
–
(142.1)

359.2
335.3
(142.1)

3.2
–
–

362.4
335.3
(142.1)

(5.8)

(5.8)

2.0
–
(2.5)

2.0
(7.0)
0.2

–

–
–
–

(5.8)

2.0
(7.0)
0.2

–

–

71.1

71.1

–
–
143.7

–
164.4
500.5

–
(148.4)
1,740.3

–
182.6
3,518.8

(1.2)
69.9
102.3

(1.2)
252.5
3,621.1

98

AccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStatements of changes in equity

for the year ended 31 December 2014

Company
At 1 January 2014
Profit for the year
Total comprehensive income for the year
Conversion of bond (note 33)
Other ordinary shares issued
Dividends (note 16)
Interest on convertible bonds (note 33)
Share-based payments (note 49)
Acquisition of treasury shares
Disposal of treasury shares
Realisation of merger reserve (note 38)

At 31 December 2014

Company
At 1 January 2013
Profit for the year
Total comprehensive income for the year
Ordinary shares issued
Dividends (note 16)
Interest on convertible bonds (note 33)
Share-based payments (note 49)
Acquisition of treasury shares
Disposal of treasury shares

At 31 December 2013

Share 
capital 
£m
486.9
–
–
21.2
150.3
–
–
–
–
–
–
171.5
658.4

Share 
capital 
£m
434.2
–
–
52.7
–
–
–
–
–
52.7
486.9

Share 
premium 
£m
695.6
–
–
122.5
403.9
–
–
–
–
–
–
526.4
1,222.0

Share 
premium 
£m
577.4
–
–
118.2
–
–
–
–
–
118.2
695.6

Attributable to owners of Intu Properties plc

Treasury 
shares 
£m
(48.2)
–
–
–
–
–
–
–
(1.0)
4.1
–
3.1
(45.1)

Treasury 
shares 
£m
(43.9)
–
–
–
–
–
–
(7.0)
2.7
(4.3)
(48.2)

Convertible 
bonds 
£m
143.7
–
–
(143.7)
–
–
–
–
–
–
–
(143.7)
–

Convertible 
bonds 
£m
143.7
–
–
–
–
–
–
–
–
–
143.7

Other 
reserves 
£m
225.8
–
–
–
–
–
–
–
–
–
(164.4)
(164.4)
61.4

Retained 
earnings 
£m
1,287.4
158.4
158.4
–
–
(155.9)
(2.9)
2.5
–
(3.9)
164.4
4.2
1,450.0

Total 
£m
2,791.2
158.4
158.4
–
554.2
(155.9)
(2.9)
2.5
(1.0)
0.2
–
397.1
3,346.7

Attributable to owners of Intu Properties plc

Other 
reserves 
£m
61.4
–
–
164.4
–
–
–
–
–
164.4
225.8

Retained 
earnings 
£m
1,383.0
52.8
52.8
–
(142.1)
(5.8)
2.0
–
(2.5)
(148.4)
1,287.4

Total 
£m
2,555.8
52.8
52.8
335.3
(142.1)
(5.8)
2.0
(7.0)
0.2
182.6
2,791.2

99

Strategic reportGovernanceAccountsOther informationAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.ukStatements of cash flows

for the year ended 31 December 2014

Cash generated from operations
Interest paid
Interest received
Taxation
Cash flows from operating activities
Cash flows from investing activities
Purchase and development of property, plant and equipment
Sale of property
Acquisition of businesses net of cash acquired
Acquisitions of other investments
Investment in subsidiaries
Redemption of preference shares
Realisation of short-term investments
Cash received on part disposal of intu Uxbridge net of cash 
sold with business
Parque Principado cash received net of cash reclassified
Investments in joint ventures
Repayment of capital by joint venture
Loan advances to joint ventures
Loan repayments by joint ventures
Distributions from joint ventures
Cash flows from investing activities
Cash flows from financing activities
Issue of ordinary shares
Acquisition of treasury shares
Sale of treasury shares
Non-controlling interest funding received
Cash transferred to restricted accounts
Borrowings drawn
Borrowings repaid
Interest on convertible bonds
Equity dividends paid
Cash flows from financing activities
Effects of exchange rate changes on cash and cash equivalents
Net increase/(decrease) in cash and cash equivalents
Cash and cash equivalents at 1 January
Cash and cash equivalents at 31 December

Notes
44

40

21
21

41
41
22
22
22
22
22

33

28
28

Group 
2014 
£m
292.7
(244.6)
8.8
(0.4)
56.5

(69.7)
–
(851.3)
(3.8)
–
–
69.3

174.1
(11.6)
(0.4)
14.3
(97.6)
52.7
4.9
(719.1)

492.0
(1.0)
0.2
27.2
(15.9)
989.4
(675.1)
(2.9)
(89.8)
724.1
(0.1)
61.4
151.1
212.5

Re-presented 
Group 
2013 
£m
300.6
(335.2)
0.6
(0.7)
(34.7)

(44.1)
0.1
(382.1)
–
–
–
–

–
–
(0.5)
–
(0.4)
9.4
–
(417.6)

273.0
(0.9)
0.2
71.1
–
2,051.6
(1,875.3)
(5.8)
(90.9)
423.0
(0.1)
(29.4)
180.5
151.1

Company 
2014 
£m
(349.5)
(6.3)
–
–
(355.8)

(1.4)
–
–
–
(182.8)
197.2
–

–
–
–
–
–
–
–
13.0

492.0
(1.0)
0.2
–
–
(55.0)
–
(2.9)
(89.8)
343.5
–
0.7
0.3
1.0

Company 
2013 
£m
(254.5)
(7.9)
–
–
(262.4)

(1.0)
–
–
–
(197.2)
–
–

–
–
–
–
–
–
–
(198.2)

273.0
(0.9)
0.2
–
–
285.0
–
(5.8)
(90.9)
460.6
–
–
0.3
0.3

100

AccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.ukNotes to the accounts

1 Accounting convention and basis of preparation
These consolidated financial statements have been prepared in 
accordance with International Financial Reporting Standards as 
adopted by the European Union (‘IFRS’), IFRIC interpretations 
and with those parts of the Companies Act 2006 applicable 
to companies reporting under IFRS. The Directors have taken 
advantage of the exemption offered by Section 408 of the 
Companies Act not to present a separate income statement 
or statement of comprehensive income for the Company.

The consolidated financial statements have been prepared under 
the historical cost convention as modified by the revaluation 
of property, available-for-sale investments, and certain other 
financial assets and liabilities. A summary of the more important 
Group accounting policies is set out in note 2.

The accounting policies used are consistent with those applied in 
the last annual financial statements, as amended to reflect the 
adoption of new standards, amendments and interpretations 
which became effective in the year. During 2014, the following 
relevant standards, amendments and interpretations endorsed 
by the EU became effective for the first time for the Group’s 
31 December 2014 financial statements:

 — IFRS 10 Consolidated Financial Statements;

 — IFRS 11 Joint Arrangements;

 — IFRS 12 Disclosure of Interests in Other Entities;

 — IAS 27 Separate Financial Statements (revised);

 — IAS 28 Investments in Associates and Joint Ventures (revised); 

 — IAS 32 Financial Instruments: Presentation (amendment);

 — IAS 36 Impairment of Assets (amendment); and

 — Amendments to IFRS 10, IFRS 11 and IFRS 12 

(transition guidance).

IFRS 11 removes the choice of accounting treatments previously 
available under IAS 31 Interests in Joint Ventures. This has 
impacted the Group’s accounting policy in respect of joint 
ventures but has had no impact for joint operations. The Group’s 
interests in joint ventures are now accounted for using the equity 
method with the income statement and balance sheet showing a 
single line for the Group’s share of profit and the net investment 
in joint ventures respectively, rather than proportionally 
consolidating the Group’s share of assets, liabilities, income 
and expenses on a line-by-line basis. The Group’s interest in 
joint operations is accounted for by including its interest in 
assets, liabilities, income and expenses on a line-by-line basis. 
This change in accounting policy has had no impact on net assets 
or profit for the year ended 31 December 2013. The comparatives 
have been re-presented for the changes in classification and 
further details are provided in note 48. An additional balance 
sheet showing the re-presented 31 December 2012 position 
which also reflects the position at 1 January 2013 has also 
been given. 

Other pronouncements have not had a material impact on 
the financial statements, but have resulted in changes to 
presentation or disclosure.

A number of standards have been issued but are not yet adopted 
by the EU and so are not available for early adoption. The most 
significant of these are IFRS 9 Financial Instruments along with 
related amendments to other IFRSs, and IFRS 15 Revenue 
from Contracts with Customers. Based on the Group’s current 
circumstances, these standards are not expected to have a 
material impact on the financial statements. 

Use of estimates and assumptions
The preparation of financial statements in conformity with 
generally accepted accounting principles requires the use of 
estimates and assumptions that affect the reported amounts 
of assets and liabilities at the date of the financial statements 
and the reported amounts of income and expenses during 
the reporting period. Although these estimates are based on 
management’s best knowledge of the amount, event or actions, 
actual results ultimately may differ from those estimates. 
In particular, significant judgement is required in the use of 
estimates and assumptions in the valuation and accounting for 
investment and development property and derivative financial 
instruments. Additional detail on these two areas is provided 
in the relevant accounting policy in note 2 and in other notes 
to the financial statements, such as investment properties 
and derivatives.

Going concern
The Group’s business activities, together with the factors likely 
to affect its future development, performance and position are 
set out in the Strategic review on pages 18 to 25. The financial 
position of the Group, its cash flows, liquidity position and 
borrowing facilities are described in the Financial review on 
pages 40 to 46. In addition, note 35 includes the Group’s risk 
management objectives, details of its financial instruments and 
hedging activities, its exposures to liquidity risk and details of its 
capital structure.

The Group prepares regular forecasts and projections which 
include sensitivity analysis taking into account a number of 
downside risks to the forecast including reasonably possible 
changes in trading performance and asset values and assesses 
the potential impact of these on the Group’s liquidity position and 
available resources.

In preparing the most recent projections, factors taken into 
account include £260 million of cash (including the Group’s 
share of cash in joint ventures of £30 million) and £411 million 
of undrawn facilities at 31 December 2014. The refinancing of 
debt completed in the year, extending the Group’s debt maturity 
profile to 8.4 years, along with the relatively long-term and stable 
nature of the cash flows receivable under tenant leases were also 
factored into the forecasts.

After reviewing the most recent projections and the sensitivity 
analysis, the Directors have concluded that there is a reasonable 
expectation that the Group has adequate resources to continue 
in operational existence for the foreseeable future. Thus we 
continue to adopt the going concern basis of accounting in 
preparing the Group’s financial statements.

101

Strategic reportGovernanceAccountsOther informationAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk2 Accounting policies – Group and Company 
Basis of consolidation
The consolidated financial information includes the Company 
and its subsidiaries and their interests in joint arrangements 
and associates.

All intra-group transactions, balances and unrealised gains 
on transactions between Group companies are eliminated 
on consolidation.

– subsidiaries
A subsidiary is an entity which the Company controls, that is 
when it is exposed, or has rights, to variable returns from its 
involvement with the entity and has the ability to affect those 
returns through its power over the investee. Subsidiaries are fully 
consolidated from the date on which control is transferred to the 
Group and are de-consolidated from the date that control ceases.

The Company’s investment in Group companies is carried at cost 
less accumulated impairment losses. 

– joint arrangements
A joint arrangement is an arrangement of which two or more 
parties have joint control. Joint control is the contractually agreed 
sharing of control of an arrangement where decisions about the 
relevant activities require the unanimous consent of the parties 
sharing joint control.

A joint operation is a joint arrangement where the parties that 
have joint control of the arrangement have rights to the assets, 
and obligations for the liabilities, relating to the arrangement.

The Group’s interest in a joint operation is accounted for by 
consolidating the Group’s share of the assets, liabilities, income 
and expenses on a line-by-line basis.

A joint venture is a joint arrangement where the parties that have 
joint control of the arrangement have rights to the net assets of 
the arrangement.

The Group’s interest in a joint venture is accounted for using the 
equity method as described below.

– associates
An associate is an entity over which the Company, either directly 
or indirectly, is in a position to exercise significant influence. 
Significant influence is the power to participate in the financial 
and operating policies of the entity but is not control or joint 
control of those policies. The Group’s interest in an associate is 
accounted for using the equity method as described below.

– the equity method
Under the equity method of accounting, interests in joint 
ventures and associates are initially recognised at cost and 
adjusted thereafter to recognise the Group’s share of the 
post-acquisition profits or losses and movements in other 
comprehensive income. Loan balances relating to long-term 
funding from Group companies to joint ventures and associates 
are presented on the face of the balance sheet as part of 
the investment.

– non-controlling interest
A non-controlling interest is the equity in a subsidiary not 
attributable, directly or indirectly, to the Company. Non-
controlling interests are presented within equity, separately from 
the amounts attributable to owners of the Company. Profit or 
loss and each component of other comprehensive income is 
attributed to owners of the Company and to non-controlling 
interests in the appropriate proportions.

Foreign currencies
Items included in the financial statements of each of the 
Group’s entities are measured using the currency of the primary 
economic environment in which it operates. The consolidated 
financial statements are presented in pounds sterling, which is 
the Group’s presentation currency.

The assets and liabilities of foreign entities are translated into 
pounds sterling at the rate of exchange ruling at the reporting 
date and their income statement and cash flows are translated at 
the average rate for the period. Exchange differences arising are 
dealt with in other comprehensive income.

At entity level, transactions in currencies other than an entity’s 
functional currency are recorded at the exchange rate prevailing 
at the transaction dates. Foreign exchange gains and losses 
resulting from settlement of these transactions and from 
retranslation of monetary assets and liabilities denominated 
in foreign currencies are recognised in the income statement 
except where these relate to loans to foreign subsidiary entities 
considered to be part of the net investment in those entities 
in which case these amounts as recorded through other 
comprehensive income. 

Revenue recognition
The Group recognises revenue when the amount of revenue can 
be reliably measured and it is probable that future economic 
benefits will flow to the Group.

– property revenue
Rental income receivable is recognised on a straight-line basis 
over the term of the lease. Directly attributable lease incentives 
are recognised within rental income on the same basis. 

Contingent rents, being those lease payments that are not 
fixed at the inception of a lease, for example increases arising 
on rent reviews or rents linked to tenant revenues, are recorded 
as income in the periods in which they are earned. Rent reviews 
are recognised as income from the date of the rent review, 
based on management’s estimates. Estimates are derived 
from knowledge of market rents for comparable properties 
determined on an individual property basis and updated for 
progress of negotiations.

Service charge income is recognised on an accruals basis in line 
with the service being provided.

– trading property income
Revenue on the sale of trading property is recognised when the 
significant risks and rewards of ownership have been transferred 
to the buyer. This will normally take place on exchange 
of contracts.

102

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk2 Accounting policies – Group and Company (continued)
Interest income
Interest income is accrued on a time basis, by reference to the 
principal outstanding and the effective interest rate.

Dividend income
Dividend income is recognised when the right to receive payment 
has been established.

Share-based payments
The cost of granting share options and other share-based 
remuneration is recognised through the income statement with 
reference to the fair value of the equity instrument, assessed at 
the date of grant. This cost is charged to the income statement 
over the vesting period of the awards. All awards are accounted 
for as equity settled with the credit entry being taken directly to 
equity. For awards with non-market related criteria, the charge is 
reversed if it appears probable that the performance criteria will 
not be met.

For share options an option pricing model is used applying 
assumptions around expected yields, forfeiture rates, exercise 
price and volatility. Where the share awards have non-market 
related performance criteria the Group has used the Black-
Scholes option valuation model to establish the relevant fair 
values. Where the share awards have a TSR market related 
performance criteria the Group has used the Monte-Carlo 
simulation valuation model to establish the relevant fair values.

Investments held in the Company’s own shares in connection 
with employee share plans and other share-based payment 
arrangements are accounted for as treasury shares (see 
accounting policy below).

Exceptional items
Exceptional items are those items that in the Directors’ view 
are required to be separately disclosed by virtue of their size, 
nature or incidence to enable a full understanding of the Group’s 
financial performance. 

Taxation
Current tax is the amount payable on the taxable income for the 
year and any adjustment in respect of prior years. It is calculated 
using rates that have been enacted or substantively enacted by 
the balance sheet date.

Deferred tax is provided using the balance sheet liability method 
in respect of temporary differences between the carrying 
amounts of assets and liabilities in the balance sheet and their 
tax bases.

Temporary differences are not provided on the initial recognition 
of assets or liabilities that affect neither accounting nor taxable 
profit, and differences relating to investments in subsidiaries to 
the extent that they will not reverse in the foreseeable future.

Deferred tax is determined using tax rates that have been 
enacted or substantively enacted by the balance sheet date and 
are expected to apply when the related deferred tax asset is 
realised or the deferred tax liability is settled. 

Deferred tax assets are recognised only to the extent that 
management believe it is probable that future taxable profit 
will be available against which the temporary differences can be 
utilised. Deferred tax assets and liabilities are offset only when 
they relate to taxes levied by the same authority and the Group 
intends to settle them on a net basis.

Tax is included in the income statement except when it relates 
to items recognised directly in other comprehensive income or 
equity, in which case the related tax is also recognised directly in 
other comprehensive income or equity.

Investment and development property
Investment and development property is owned or leased 
by the Group and held for long-term rental income and 
capital appreciation.

The Group has elected to use the fair value model. 
Properties are initially recognised at cost and subsequently 
revalued at the balance sheet date to fair value as determined by 
professionally qualified external valuers on the basis of market 
value. Valuations conform with the Royal Institution of Chartered 
Surveyors (‘RICS’), Valuation – Professional Standards 2014.

The main estimates and judgements underlying the valuations 
are described in note 19.

Properties held under leases are stated gross of the recognised 
finance lease liability. 

The cost of investment and development property includes 
capitalised interest and other directly attributable outgoings 
incurred during development. Interest is capitalised on the 
basis of the average rate of interest paid on the relevant debt 
outstanding. Interest ceases to be capitalised on the date of 
practical completion.

Gains or losses arising from changes in the fair value of 
investment and development property are recognised 
in the income statement. 

Depreciation is not provided in respect of investment and 
development property.

Gains or losses arising on the sale of investment and 
development property are recognised when the significant 
risks and rewards of ownership have been transferred to the 
buyer. The gain or loss recognised is the proceeds received less 
the carrying value of the property and costs directly associated 
with the sale.

Leases
Leases are classified according to the substance of the 
transaction. A lease that transfers substantially all the risks and 
rewards of ownership to the lessee is classified as a finance lease. 
All other leases are normally classified as operating leases.

Group as lessee
Finance leases of investment property are accounted for as 
finance leases and recognised as an asset and an obligation to 
pay future minimum lease payments. The investment property 
asset is included in the balance sheet at fair value, gross of the 
recognised finance lease liability. Contingent rents are recognised 
as they accrue.

103

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukAt each balance sheet date the Group reviews whether there is 
any indication that an impairment loss recognised in previous 
periods may have decreased. If such an indication exists the 
asset’s recoverable amount is estimated. An impairment loss 
recognised in prior periods is reversed if, and only if, there has 
been a change in the estimates used to determine the asset’s 
recoverable amount. In this case the asset’s carrying amount 
is increased to its recoverable amount but not exceeding the 
carrying amount that would have been determined had no 
impairment loss been recognised. The reversal of an impairment 
loss is recognised in the income statement. No impairment 
reversals are permitted to be recognised on goodwill.

Trading property
Trading property comprises those properties either intended for 
sale or in the process of construction for sale. Trading property is 
carried at the lower of cost and net realisable value.

Trade receivables
Trade receivables are recognised initially at fair value and 
subsequently measured at amortised cost. 

The Directors exercise judgement as to the collectability of 
trade receivables and determine if it is appropriate to impair 
these assets. Factors such as days past due, credit status of the 
counterparty and historical evidence of collection are considered.

Cash and cash equivalents
Cash and cash equivalents comprise cash in hand, deposits with 
banks, whether restricted or unrestricted, and other short-term 
liquid investments with original maturities of three months 
or less.

Trade payables
Trade payables are recognised initially at fair value and 
subsequently measured at amortised cost.

Pensions
The costs of defined contribution schemes and contributions 
to personal plans are charged to the income statement in the 
year in which they are incurred. The Group has no defined 
benefit scheme.

Borrowings
Borrowings are recognised initially at their net proceeds on issue 
and subsequently carried at amortised cost with the exception of 
certain convertible bonds as detailed in note 33. Any transaction 
costs and premiums or discounts are recognised over the 
contractual life using the effective interest method.

In the event of early repayment, all unamortised transaction 
costs are recognised immediately in the income statement.

2 Accounting policies – Group and Company (continued)
Other finance lease assets are capitalised at the lower of the fair 
value of the leased asset or the present value of the minimum 
lease payments and depreciated over the shorter of the lease 
term and the useful life of the asset.

Lease payments are allocated between the liability and finance 
charges so as to achieve a constant financing rate.

Rentals payable under operating leases are charged to the 
income statement on a straight-line basis over the lease term. 

Group as lessor
Investment properties are leased to tenants under operating 
leases, with rental income being recognised on a straight-line 
basis over the lease term. For more detail see the revenue 
recognition accounting policy.

Plant and equipment
Plant and equipment consists of vehicles, fixtures, fittings 
and other equipment. Plant and equipment is stated at 
cost less accumulated depreciation and any accumulated 
impairment losses.

Depreciation is charged to the income statement on a straight-
line basis over an asset’s estimated useful life up to a maximum 
of five years.

Other investments
Available-for-sale investments, being investments intended to 
be held for an indefinite period, are initially and subsequently 
measured at fair value. For listed investments, fair value is the 
current bid market value at the reporting date. For unlisted 
investments where there is no active market, fair value is 
assessed using an appropriate methodology as described in 
note 25.

Gains or losses arising from changes in fair value are included in 
other comprehensive income, except to the extent that losses are 
considered to represent a permanent impairment, in which case 
they are recognised in the income statement. 

Upon disposal, accumulated fair value adjustments are 
reclassified from reserves to the income statement.

Goodwill
Goodwill arising on business combinations is carried at cost 
less accumulated impairment losses. Goodwill is assessed for 
impairment on an annual basis.

Impairment of assets
The Group’s assets are reviewed at each balance sheet date to 
determine whether events or changes in circumstances exist 
that indicate that their carrying amount may not be recoverable. 
If such an indication exists, the asset’s recoverable amount is 
estimated. The recoverable amount is the higher of an asset’s fair 
value less costs to sell and its value in use. An impairment loss 
is recognised in the income statement for the amount by which 
the asset’s carrying amount exceeds its recoverable amount. 
For the purposes of assessing impairment, assets are grouped 
at the lowest levels for which there are separately identifiable 
cash flows.

104

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk2 Accounting policies – Group and Company (continued)
Derivative financial instruments
The Group uses derivative financial instruments to manage 
exposure to interest rate and foreign exchange risk. 
They are initially recognised on the trade date at fair value and 
subsequently re-measured at fair value. In assessing fair value the 
Group uses its judgement to select suitable valuation techniques 
and make assumptions which are mainly based on market 
conditions existing at the balance sheet date. The fair value of 
interest rate swaps is calculated by discounting estimated future 
cash flows based on the terms and maturity of each contract 
and using market interest rates for similar instruments at the 
measurement date. These values are tested for reasonableness 
based upon broker or counterparty quotes.

Amounts paid under derivative financial instruments (currently 
for the Group this relates to interest rate swaps), both on 
obligations as they fall due and on early settlement, are 
recognised in the income statement as finance costs. Fair value 
movements on revaluation of derivative financial instruments are 
shown in the income statement through changes in fair value of 
financial instruments.

The Group does not currently apply hedge accounting to its 
interest rate swaps.

Share capital
Ordinary shares are classified as equity. Incremental costs directly 
attributable to the issue of new ordinary shares are shown in 
equity as a deduction, net of tax, from the proceeds.

Dividends
Dividends are recognised when they become legally payable. 
In the case of interim dividends to owners, this is the date of 
payment. In the case of final dividends, this is when declared by 
shareholders at the AGM.

Convertible bonds
Convertible bonds are assessed on issue, as to whether they 
should be classified as a financial liability, as equity or as a 
compound financial instrument with both debt and equity 
components. This assessment is based on the terms of the bond 
and in accordance with IAS 32. Each bond is assessed separately 
and the detailed accounting treatment of each is given in note 33.

Treasury shares
Investments held in the Company’s own shares are deducted 
from equity at cost. Where such shares are subsequently sold, 
any consideration received is recognised directly in equity.

Current/non-current classification
Current assets include assets held primarily for trading purposes, 
cash and cash equivalents, and assets expected to be realised 
in, or intended for sale or consumption in, the course of the 
Group’s operating cycle. All other assets are classified as non-
current assets.

Current liabilities include liabilities held primarily for trading 
purposes, liabilities expected to be settled in the course of the 
Group’s operating cycle and those liabilities due within one year 
from the reporting date. All other liabilities are classified as non-
current liabilities.

Business combinations
Business combinations are accounted for in accordance with 
IFRS 3 Business Combinations using the acquisition method of 
accounting. The consideration transferred for the acquisition 
of a subsidiary is the fair values of the assets transferred, the 
liabilities incurred and the equity interests issued by the Group. 
The consideration transferred includes the fair value of any 
asset or liability resulting from a contingent consideration 
arrangement. Costs associated with the acquisition are expensed 
as incurred. Identifiable assets and liabilities assumed in a 
business combination are measured initially at their fair values at 
the acquisition date.

Goodwill arising on an acquisition comprises the excess of the 
consideration over the fair value of the identifiable assets and 
liabilities acquired. Where the fair value of the identifiable assets 
and liabilities acquired exceeds the consideration this difference is 
recognised in the income statement at the date of the acquisition.

105

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk3 Segmental reporting
Operating segments are determined based on the internal reporting and operational management of the Group. The Group is 
primarily a UK shopping centre focused business and has one reportable operating segment. 

The principal profit indicator used to measure performance is net rental income. An analysis of net rental income is given in note 4.

The Group’s geographical segments are set out below. This represents where the Group’s assets reside and where revenues are 
generated. In the case of investments this reflects where the investee is located.

United Kingdom
Spain
United States
India

1  Non-current assets excluding financial instruments.

4 Net rental income

Rent receivable
Service charge income
Facilities management income from joint ventures
Revenue
Rent payable
Service charge costs
Facilities management costs recharged to joint ventures
Other non-recoverable costs
Net rental income

5 Net other income

Dividends received from other investments
Management fees
intu Digital
Net other income

Revenue

Re-presented 
2013 
£m
508.2
3.4
–
–
511.6

2014 
£m
532.7
3.7
–
–
536.4

Non-current assets1

2014 
£m
8,934.4
49.7
184.7
38.8
9,207.6

2014 
£m
441.1
88.2
7.1
536.4
(22.2)
(98.7)
(7.1)
(45.8)
362.6

2014 
£m
6.1
1.6
(2.9)
4.8

Re-presented 
2013 
£m
7,453.2
147.9
153.9
36.8
7,791.8

Re-presented 
2013 
£m
430.3
81.3
–
511.6
(22.4)
(91.8)
–
(41.2)
356.2

Re-presented 
2013 
£m
6.3
–
(2.6)
3.7

6 Administration expenses – exceptional
Exceptional administration expenses in the year totalled £13.8 million (2013 – £21.2 million). This includes costs relating to corporate 
transactions, principally the acquisition of intu Merry Hill, intu Derby and Sprucefield (£11.8 million, including £3.8 million of stamp 
duty). See note 2 for definition. 

7 Operating profit

Operating profit is arrived at after charging:

Staff costs (note 8)
Depreciation
Remuneration paid to the Company’s auditors (note 9)

106

2014 
£m

72.3
2.1
1.6

2013 
£m

44.3
1.8
0.9

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk8 Employees’ information

Wages and salaries
Social security costs
Other pension costs
Share-based payments (note 49)

Group 
2014 
£m
61.3
5.8
2.7
2.5
72.3

Group 
2013 
£m
36.5
3.9
1.9
2.0
44.3

At 31 December 2014 the number of persons employed by the Group was 2,459 (2013 – 2,027). The Company had no employees 
during the year (2013 – nil). The monthly average number of persons employed by the Group during the year was:

Head office
Shopping centres

2014 
Number
261
1,916
2,177

2013 
Number
203
1,077
1,280

The Group’s staff costs and numbers increased in 2013 following the creation of Intu Retail Services Limited, a subsidiary whose role 
is to deliver facilities management to all intu branded shopping centres across the UK. These services were previously provided by 
external service providers. As a result, 1,112 staff joined the Group on 1 July 2013 and a further 163 staff joined on 1 October 2013. 
The Group’s staff costs and numbers for 2014 include a full year’s impact of this change and the impact of acquisitions in the year.

9 Auditors’ remuneration

Fees payable to the Company’s auditors and their associates for:

The audit of the Company’s annual accounts
Other services to the Group – statutory audit of the Company’s subsidiaries

Fees related to the audit of the Company and its subsidiaries

Audit-related assurance services1

Total fees for audit and audit related services

Other assurance services2
Total non-audit related services
Total fees

2014 
£000

214
352
566
40
606
1,034
1,034
1,640

2013 
£000

197
173
370
40
410
533
533
943

Fees payable to PricewaterhouseCoopers LLP (‘PwC’) and their associates for non-audit services to the Company are not required 
to be disclosed separately as they are included on a consolidated basis. The Group also used accounting firms other than PwC for a 
number of assignments.

1  Relates to review of the Group’s Interim Report.

2 

 2014 included £916,000 in respect of reporting accountant work associated with the rights issue and raising debt on intu Trafford Centre 
and within the Secured Group Structure (SGS).

  The role of the reporting accountant requires detailed knowledge of the entities involved. If a firm other than the audit firm were to 
undertake this work then they would have to spend a significant amount of additional time becoming familiar with those entities. 
PwC were therefore chosen to undertake this work as it was considered to be sensible and more efficient both in terms of time and costs. 
For the same reasons, certain elements of the SGS work were undertaken by another firm that had performed the most recent audit for 
those entities. 

 2014 also included £118,000 in respect of financial due diligence related to the acquisition of intu Merry Hill, intu Derby and Sprucefield. 
PwC were chosen to undertake this work on efficiency grounds given the overall assignment, including reporting accountant work on 
the rights issue. Additionally, as for all non-audit work, consideration was given as to whether PwC’s independence could be affected by 
undertaking this work. It was concluded that this would not be the case.

 2013 principally related to reporting accountant work associated with the Group raising debt within the SGS and on intu Metrocentre. 
The reasons for using PwC were the same as above.

107

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk 
 
 
10 Finance costs

On bank loans and overdrafts
On convertible bonds (note 33)
On obligations under finance leases
Finance costs

No finance costs were capitalised in the year ended 31 December 2014 (2013 – £nil).

11 Finance income

Interest receivable on loans to joint ventures
Other finance income
Finance income

12 Other finance costs

Amortisation of Metrocentre compound financial instrument
Cost of termination of derivative financial instruments and other costs1
Foreign currency movements1
Other finance costs

2014  
£m
186.0
7.5
3.6
197.1

Re-presented 
2013 
£m
181.7
7.5
3.4
192.6

2014 
£m
10.7
1.2
11.9

2014 
£m
6.1
48.4
2.3
56.8

Re-presented 
2013 
£m
–
0.6
0.6

2013 
£m
6.5
158.5
(0.5)
164.5

1 

 Amounts totalling £50.7 million in the year ended 31 December 2014 are treated as exceptional items, as defined in note 2 (2013 – £158.0 million). These finance costs include 
termination of interest rate swaps on repayment of debt, payments on unallocated swaps and other fees. 

13 Change in fair value of financial instruments 

Loss/(gain) on derivative financial instruments
Loss on convertible bonds designated as at fair value through profit or loss (note 33)
Change in fair value of financial instruments

2014 
£m
144.8
12.8
157.6

Re-presented 
2013 
£m
(274.1)
1.8
(272.3)

Included within the change in fair value of derivative financial instruments are gains totalling £70.3 million resulting from the payment 
of obligations under derivative financial instruments during the year. Of these £17.1 million relate to the termination of swaps in the 
year and £27.0 million to unallocated swaps (see note 12).

108

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk14 Taxation
Taxation for the year:

Overseas taxation
Current tax
Deferred tax:

On investment and development property
On other investments
On derivative financial instruments
On other temporary differences

Deferred tax
Total tax credit

2014 
£m
0.5
0.5

–
(0.9)
(5.6)
(0.1)
(6.6)
(6.1)

2013 
£m
0.8
0.8

0.2
(1.9)
3.2
(2.9)
(1.4)
(0.6)

The tax credits for 2014 and 2013 are lower than the standard rate of corporation tax in the UK. The differences are explained below:

Profit before tax, joint ventures and associates
Profit before tax multiplied by the standard rate in the UK of 21.5% (2013 – 23.25%)
Additions and disposals of property and investments
REIT exemption – corporation tax
REIT exemption – deferred tax
Non-deductable and other items
Overseas taxation
Unprovided deferred tax
Total tax credit

Tax relating to components of other comprehensive income is analysed as:

Deferred tax:

On other investments

Tax relating to components of other comprehensive income

2014 
£m
493.2
106.0
(0.8)
(32.7)
(109.5)
1.5
0.5
28.9
(6.1)

2014 
£m

6.6
6.6

Re-presented 
2013 
£m
336.8
78.3
4.0
(8.3)
(78.6)
1.5
0.7
1.8
(0.6)

2013 
£m

1.6
1.6

15 Profit for the year attributable to owners of Intu Properties plc
Profits of £158.4 million are recorded in the accounts of the Company in respect of the year (2013 – £52.8 million). No income 
statement or statement of comprehensive income is presented for the Company as permitted by Section 408 of the Companies 
Act 2006.

109

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk16 Dividends

Ordinary shares
Prior year final dividend paid of 9.11 pence per share (2013 – 9.11 pence per share)
Interim dividend paid of 4.6 pence per share (2013 – 4.61 pence per share)
Dividends declared
Proposed final dividend of 9.1 pence per share

1  Adjusted for the rights issue bonus factor, see note 17.

2014 
£m

96.2
59.7
155.9
119.8

2013 
£m

94.4
47.7
142.1

In 2014, the Company offered shareholders the option to receive ordinary shares instead of cash for the 2013 final and 2014 interim 
dividends of 9.1 pence (as adjusted by the bonus factor) and 4.6 pence respectively under the Scrip Dividend Scheme. As a result 
of elections made by shareholders 16,442,684 new ordinary shares of 50 pence each were issued on 20 May 2014 and 5,257,861 
new ordinary shares of 50 pence each were issued on 25 November 2014 in lieu of dividends otherwise payable. This resulted in 
£62.2 million of cash being retained in the business.

In 2013, the Scrip Dividend Scheme resulted in £56.2 million of cash being retained in the business.

Details of the shares in issue and dividends waived are given in notes 37 and 39.

17 Earnings per share
On 22 April 2014, the Company issued 278,241,628 new ordinary shares of 50 pence each through a rights issue. Further details of the 
rights issue are provided in note 37. To reflect the rights issue, the number of shares previously used to calculate basic, diluted, headline 
and underlying earnings per share have been amended in the table shown below. An adjustment factor of 1.098 has been applied, 
based on the ratio of an adjusted (ex-dividend) closing share price of 301.1 pence per share on 28 March 2014, the business day before 
the shares started trading ex-rights and the theoretical ex-rights price at that date of 274.2 pence per share. The adjusted share price 
has been calculated based on the Company’s share price of 311.1 pence per share on 28 March 2014 less the 2013 final dividend of 
10 pence per share which the rights issue shares were not entitled to.

(a) Earnings per share
Basic and diluted earnings per share as calculated in accordance with IAS 33 Earnings per Share:

Profit for the year attributable to owners of Intu Properties plc
Interest on convertible bonds recognised direct to equity (note 33)
Basic earnings per share1
Dilutive convertible bonds, share options and share awards
Diluted earnings per share

Earnings 
£m
586.2
(2.9)
583.3
23.2
606.5

2014

Shares 
million

Pence per 
share

1,214.6
96.4
1,311.0

48.0p

46.3p

Earnings 
£m
359.8
(5.8)
354.0
13.3
367.3

Re-presented  
2013

Shares 
million

Pence per 
share

1,027.1
122.4
1,149.5

34.5p

32.0p

1  The weighted average number of shares used for the calculation of basic earnings per share has been adjusted to remove shares held in the ESOP. 

110

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk17 Earnings per share (continued)
(b) Headline earnings per share
Headline earnings per share has been calculated and presented as required by the Johannesburg Stock Exchange listing requirements.

Basic earnings
Remove:
Revaluation of investment and development property
Gain on acquisition of businesses
Gain on disposal of subsidiaries
Share of joint ventures’ items
Share of associates’ items
Headline (loss)/earnings
Dilution2
Diluted headline (loss)/earnings
Weighted average number of shares
Dilution2
Diluted weighted average number of shares
Headline (loss)/earnings per share (pence)
Diluted headline (loss)/earnings per share (pence)

1  Net of tax and non-controlling interests.

Gross 
£m

(567.8)
(1.6)
(0.6)
(80.4)
(0.8)

2014
Net1 
£m
583.3

(552.9)
(1.6)
(0.6)
(80.4)
(0.8)
(53.0)
23.2
(29.8)
1,214.6
96.4
1,311.0
(4.4)p
(2.3)p

Gross 
£m

(109.9)
–
–
(15.9)
(0.5)

Re-presented 
2013

Net1 
£m 
354.0

(108.8)
–
–
(15.9)
(0.5)
228.8
13.3
242.1
1,027.1
122.4
1,149.5
22.3p
21.1p

2  The dilution impact is required to be included as calculated in note 17(a) even where this is not dilutive for headline earnings per share.

(c) Underlying earnings per share
Underlying earnings per share is a non-GAAP measure but has been included as it is considered to be a key measure of the Group’s 
performance and an indication of the extent to which dividend payments are supported by underlying earnings (see underlying profit 
statement on page 157).

Basic earnings per share (per note 17(a))
Remove:
Revaluation of investment and development property (note 19)
Gain on acquisition of businesses
Gain on disposal of subsidiaries
Exceptional administration expenses (note 6)
Exceptional finance costs (note 12)
Change in fair value of financial instruments (note 13)
Tax on the above
Share of joint ventures’ adjusting items
Share of associates’ adjusting items
Non-controlling interests in respect of the above
Underlying earnings per share
Dilutive convertible bonds, share options and share awards
Underlying, diluted earnings per share

2014

Re-presented 
2013

Earnings 
£m
583.3

Shares 
million
1,214.6

Pence per 
share
48.0p

Earnings 
£m
354.0

Shares 
million
1,027.1

Pence per 
share
34.5p

(567.8)
(1.6)
(0.6)
13.8
50.7
157.6
(6.7)
(81.1)
(0.8)
14.9
161.7
10.4
172.1

1,214.6
96.4
1,311.0

(46.7)p
(0.1)p
–
1.1p
4.2p
13.0p
(0.6)p
(6.7)p
(0.1)p
1.2p
13.3p

13.1p

(109.9)
–
–
21.2
158.0
(272.3)
(1.5)
(17.4)
(0.5)
8.6
140.2
13.3
153.5

1,027.1
122.4
1,149.5

(10.7)p
–
–
2.0p
15.4p
(26.5)p
(0.1)p
(1.7)p
–
0.8p
13.7p

13.4p

111

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk18 Net asset value per share
As for earnings per share, the comparative number of shares used to calculate each measure of net assets per share has been adjusted 
by the bonus factor of 1.098 to reflect the rights issue. See note 17 for more details.

(a) NAV per share (diluted, adjusted)
NAV per share (diluted, adjusted) is a non-GAAP measure but has been included as it is considered to be a key measure of the 
Group’s performance.

NAV per share attributable to owners of Intu Properties plc1
Dilutive convertible bonds, share options and awards
Diluted NAV per share
Remove:
Fair value of derivative financial instruments (net of tax)
Deferred tax on investment and development property  
and other investments
Goodwill resulting from recognition of deferred tax liabilities
Share of joint ventures’ adjusting items
Non-controlling interests in respect of the above
Add:
Non-controlling interest recoverable balance not recognised
NAV per share (diluted, adjusted)

1  The number of shares used has been adjusted to remove shares held in the ESOP.

Net 
assets  
£m
4,524.0
22.2
4,546.2

Shares  
million
1,303.7
8.6
1,312.3

2014

NAV per  
share 
pence
347p

347p

Net 
assets  
£m
3,518.8
3.8
3,522.6

Shares  
million
1,055.5
45.1
1,100.6

333.2

14.1
–
4.1
–

26p

196.8

1p
–
–
–

20.4
(4.2)
1.3
(3.8)

Re-presented 
2013

NAV per  
share 
pence
333p

320p

18p

2p
–
–
–

71.3
4,968.9

1,312.3

5p
379p

71.3
3,804.4

1,100.6

6p
346p

Restated NAV per share (diluted, adjusted) for 31 December 2013 is 346 pence per share. Adjusting the previously reported 
31 December 2013 figures for the cash raised and the shares issued in the rights issue gives a pro forma NAV per share (diluted, 
adjusted) of 335 pence per share.

(b) NNNAV per share (diluted, adjusted)
NNNAV per share (diluted, adjusted) is a non-GAAP measure but has been included as it is considered to be an industry standard 
comparable measure.

NAV per share (diluted, adjusted)
Fair value of derivative financial instruments (net of tax)
Excess of fair value of debt over book value
Deferred tax on investment and development property  
and other investments
Share of joint ventures’ adjusting items
Non-controlling interests in respect of the above
NNNAV per share (diluted, adjusted)

Net 
assets  
£m
4,968.9
(333.2)
(310.2)

(14.1)
(6.0)
17.0
4,322.4

Shares  
million
1,312.3

1,312.3

2014

NAV per  
share 
pence
379p
(26)p
(24)p

(1)p
–
1p
329p

Net 
assets  
£m
3,804.4
(196.8)
(56.9)

(20.4)
(1.3)
6.3
3,535.3

Re-presented 
2013

NAV per  
share 
pence
346p
(18)p
(5)p

(2)p
–
–
321p

Shares  
million
1,100.6

1,100.6

112

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk19 Investment and development property

At 1 January 2013 – re-presented
Midsummer Place acquisition (note 40)
Parque Principado acquisition (note 40)
Additions – re-presented
Disposals – re-presented 
Surplus on revaluation – re-presented
Foreign exchange movements – re-presented
At 31 December 2013 – re-presented
Acquisition of intu Derby and Sprucefield (note 40)
Additions 
Disposal of subsidiaries1
Surplus on revaluation
Foreign exchange movements
At 31 December 2014

1  Disposal of subsidiaries relates to Parque Principado (£142.2 million) and intu Uxbridge (£208.2 million). See note 41.

A reconciliation to market value is given in the table below:

Balance sheet carrying value of investment and development property
Tenant incentives included within trade and other receivables (note 27)
Head leases included within finance leases in borrowings (note 31)
Market value of investment and development property

Freehold  
£m
4,508.2
250.5
144.7
24.1
–
113.1
(2.5)
5,038.1
458.4
48.5
(350.4)
468.9
(0.9)
5,662.6

Leasehold  
£m
2,226.0
–
–
17.9
(0.1)
(3.2)
–
2,240.6
–
17.5
–
98.9
–
2,357.0

Total  
£m
6,734.2
250.5
144.7
42.0
(0.1)
109.9
(2.5)
7,278.7
458.4
66.0
(350.4)
567.8
(0.9)
8,019.6

2014 
£m
8,019.6
96.9
(34.9)
8,081.6

Re-presented 
2013 
£m
7,278.7
96.4
(36.0)
7,339.1

All investment properties measured at fair value in the consolidated balance sheet are categorised as Level 3 in the fair value hierarchy 
(see note 35 for definition) as one or more inputs to the valuation are partly based on unobservable market data.

Transfers into and transfers out of the fair value hierarchy levels are recognised on the date of the event or change in circumstances 
that caused the transfer. There were no transfers in or out of Level 3 for investment properties during the year.

The market value of investment and development property at 31 December 2014 includes £74.4 million (31 December 2013 – 
£29.3 million) in respect of property considered to be developments. These are accounted for as investment property and are valued 
using the same methodology as other investment property.

The Group has only one class of investment and development property asset. All the Group’s significant investment and development 
property relates to prime shopping centres which are of a similar nature and share characteristics and risks. 

113

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk19 Investment and development property (continued)
Valuation process
It is the Group’s policy to engage independent external valuers to determine the market value of its investment and development 
property at both 30 June and 31 December. The Group provides information to the valuers, including current lease and tenant data 
along with asset specific business plans. The valuers use this and other inputs including market transactions for similar properties to 
produce valuations (see valuation methodology below). These valuations and the assumptions they have made are then discussed and 
reviewed with the Group’s asset management team and Directors.

The Group engages a number of independent valuation experts to undertake the Group’s property valuations. A summary of the 
valuers and the value of property assets they have been engaged to value is given below:

DTZ
Cushman & Wakefield
CBRE
Jones Lang LaSalle
Others

2014 
£m
4,623.5
2,200.0
1,248.1
–
10.0
8,081.6

Re-presented 
2013 
£m
4,100.5
1,900.0
1,188.6
143.1
6.9
7,339.1

In addition to the above, investment properties in the Group’s joint ventures were valued by Knight Frank, Jones Lang LaSalle and DTZ. 

Valuation fees are a fixed amount agreed between the Group and the valuers in advance of the valuation and are not linked to the 
valuation output. 

Valuation methodology
The fair value of the Group’s investment and development property as at 31 December 2014 was determined by independent 
external valuers at that date. The valuations are in accordance with the Royal Institution of Chartered Surveyors (RICS) Valuation – 
Professional Standards 2014 and were arrived at by reference to market transactions for similar properties. Fair values for investment 
properties are calculated using the present value income approach. The main assumptions underlying the valuations are in relation to 
rent profile and yields as discussed below.

The key driver of the property valuations is the terms of the leases in place at the valuation date. These determine the majority of 
the cash flow profile of the property for a number of years and therefore form the base of the valuation. The valuation assumes 
adjustments from these rental values to current market rent at the time of the next rent review (where a typical lease allows only 
for upward adjustment) and as leases expire and are replaced by new leases. The current market level of rent is assessed based on 
evidence provided by the most recent relevant leasing transactions and negotiations. This is based on evidence available at the date of 
valuation and does not assume future increases in market rent.

The nominal equivalent yield is applied as a discount rate to the rental cash flows which, after taking into account other input 
assumptions such as vacancies and costs, generates the market value of the property. The nominal equivalent yield applied is assessed 
by reference to market transactions for similar properties and takes into account, amongst other things, any risks associated with the 
rent uplift assumptions.

Annual property income as disclosed in the table below reflects current annualised gross income.

The net initial yield is calculated as the current net income over the gross market value of the asset and is used as a sense check and to 
compare against market transactions for similar properties.

Full definitions of nominal equivalent yield, annual property income and net initial yield are provided in the Glossary.

The valuation output, inputs and assumptions, are reviewed to ensure that they are in line with those of market participants. 

A significant change in the nominal equivalent yield in isolation, would result in a significant change in the value of investment and 
development property. A decrease in nominal equivalent yield of 50 basis points would result in an increase in the total market value 
of £874 million (31 December 2013 – £718 million re-presented), while a 50 basis point increase would result in a decrease in the total 
market value of £718 million (31 December 2013 – £611 million re-presented).

114

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk19 Investment and development property (continued)
The tables below provide details of the assumptions used in the valuation and key unobservable inputs:

intu Trafford Centre
intu Lakeside
intu Metrocentre
intu Braehead
Manchester Arndale
intu Derby
intu Watford
intu Victoria Centre
intu Milton Keynes
intu Eldon Square
intu Chapelfield
Cribbs Causeway
intu Bromley
intu Potteries

intu Trafford Centre
intu Lakeside
intu Metrocentre
intu Braehead
Manchester Arndale
intu Watford
intu Victoria Centre
intu Milton Keynes
intu Eldon Square
intu Chapelfield
Cribbs Causeway
intu Uxbridge
intu Potteries
intu Bromley
Parque Principado

Market value  
£m
2,200.0
1,255.0
928.1
599.3
430.2
420.0
335.0
314.0
277.5
272.6
261.0
242.9
170.7
164.5

Market value  
£m
1,900.0
1,124.5
885.2
602.3
399.0
323.0
306.0
251.0
250.2
245.5
241.5
213.9
162.6
159.2
143.1

Net initial  
yield (EPRA)
3.9%
4.2%
4.3%
3.7%
4.6%
6.3%
4.5%
4.0%
4.5%
4.1%
5.0%
4.1%
5.3%
5.3%

Nominal 
equivalent yield
4.5%
5.0%
5.4%
5.9%
5.2%
6.2%
6.3%
6.2%
4.9%
6.1%
6.0%
5.5%
7.1%
7.5%

Net initial  
yield (EPRA)
4.2%
4.8%
5.0%
4.4%
5.0%
4.7%
4.7%
5.1%
4.8%
5.7%
4.2%
5.4%
6.1%
5.5%
6.9%

Nominal 
equivalent yield
5.1%
5.5%
5.8%
5.9%
5.5%
6.5%
6.6%
5.5%
6.6%
6.4%
5.8%
6.4%
7.6%
7.5%
7.2%

2014

Annual property 
income  
£m
86.9
59.7
46.8
25.5
21.7
28.4
17.3
16.9
13.8
14.0
15.1
12.6
10.5
10.5

2013

Annual property 
income 
£m
86.0
58.6
48.2
29.1
21.8
17.0
17.6
13.9
14.6
15.3
12.4
12.3
10.7
9.9
11.5

115

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk20 Plant and equipment

Group
At 1 January
Additions
Charge for the year
At 31 December

Company
At 1 January
Additions
Charge for the year
At 31 December

Cost  
£m
13.5
1.7
–
15.2

Cost  
£m
9.0
1.4
–
10.4

Accumulated 
depreciation  
£m
(8.0)
–
(2.1)
(10.1)

Accumulated 
depreciation  
£m
(4.8)
–
(1.7)
(6.5)

2014

Net  
£m
5.5
1.7
(2.1)
5.1

2014

Net  
£m
4.2
1.4
(1.7)
3.9

Cost  
£m
11.8
1.7
–
13.5

Cost  
£m
8.0
1.0
–
9.0

Accumulated 
depreciation  
£m
(6.2)
–
(1.8)
(8.0)

Accumulated 
depreciation  
£m
(3.3)
–
(1.5)
(4.8)

2013

Net  
£m
5.6
1.7
(1.8)
5.5

2013

Net  
£m
4.7
1.0
(1.5)
4.2

Plant and equipment consists of vehicles, fixtures, fittings and other office equipment.

21 Investment in group companies

Company
At 1 January
Additions
Redemption of preference shares
Impairment reversed in the year
At 31 December

Cost  
£m
3,328.1
182.8
(197.2)
–
3,313.7

Accumulated 
impairment  
£m
(817.1)
–
–
208.1
(609.0)

2014

Net  
£m
2,511.0
182.8
(197.2)
208.1
2,704.7

Cost  
£m
3,130.9
197.2
–
–
3,328.1

Accumulated 
impairment  
£m
(905.4)
–
–
88.3
(817.1)

2013

Net  
£m
2,225.5
197.2
–
88.3
2,511.0

Details of principal subsidiary undertakings are provided in note 45.

116

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk22 Joint ventures
The Group’s principal investments in joint ventures own and manage investment properties.

At 1 January 2014 – re-presented
Acquisition of intu Merry Hill (note 40)
intu Uxbridge (note 41)
Parque Principado (note 41)
Other additions
Share of underlying profit
Share of other net profit
Share of profit
Distributions
Repayment of capital
Loan advances
Loan repayments
Foreign exchange movements
At 31 December 2014
Represented by:
Loans to joint venture 
Equity

At 1 January 2013
Share of underlying profit
Share of other net profit
Share of profit
Investment in share capital
Loan advances
Loan repayments
At 31 December 2013
Represented by:
Loans to joint venture 
Equity

St David’s,  
Cardiff  
£m
194.6
–
–
–
–
11.3
38.8
50.1
–
–
79.7
(13.5)
–
310.9

intu Merry  
Hill  
£m
–
403.8
–
–
–
5.1
26.8
31.9
(2.7)
–
–
–
–
433.0

Parque  
Principado  
£m
–
–
–
71.3
–
0.4
13.9
14.3
–
(14.3)
17.1
(39.2)
(1.9)
47.3

128.6
182.3

386.2
46.8

31.6
15.7

St David’s,  
Cardiff  
£m
179.0
7.9
17.1
25.0
–
–
(9.4)
194.6

62.4
132.2

2014

Total  
£m
209.5
403.8
43.0
71.3
0.4
18.6
81.1
99.7
(4.9)
(14.3)
97.6
(52.7)
(1.9)
851.5

548.3
303.2

Re-presented 
2013

Total  
£m
191.9
8.7
17.4
26.1
0.5
0.4
(9.4)
209.5

63.0
146.5

Other  
£m
14.9
–
43.0
–
0.4
1.8
1.6
3.4
(2.2)
–
0.8
–
–
60.3

1.9
58.4

Other  
£m
12.9
0.8
0.3
1.1
0.5
0.4
–
14.9

0.6
14.3

At 31 December 2014, the Boards of joint ventures had approved £0.5 million (2013 – £nil) of future expenditure for the purchase, 
construction, development and enhancement of investment property. Of this, £0.1 million is contractually committed. These amounts 
represent the Group’s share.

It is intended that the exemption, conferred by regulation 7 of The Partnerships (Accounts) Regulations 2008, from needing to prepare 
and file accounts, will be taken in respect of the following limited partnerships which are dealt with on a consolidated basis in these 
financial statements: MH (No. 1) Limited Partnership, MH (No. 2) Limited Partnership, MH (No. 3) Limited Partnership, MH (No. 4) 
Limited Partnership, MH (No. 5) Limited Partnership, MH (No. 6) Limited Partnership, MH (No. 7) Limited Partnership and MH (No. 8) 
Limited Partnership.

117

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk22 Joint ventures (continued)
Set out below is the summarised information of the Group’s joint ventures with financial information presented at 100 per cent. 
The summarised income statements are presented for the period from acquisition or becoming a joint venture:

Summary information
Group’s interest
Principal place of business
Summarised income statement
Revenue
Net rental income
Net other income
Revaluation of investment and development property
Administration expenses
Net finance costs
Profit for the year
Group’s share of profit for the year
Summarised balance sheet
Investment and development property
Other non-current assets
Current assets excluding cash and cash equivalents
Cash and cash equivalents
Current financial liabilities
Other current liabilities
Non-current financial liabilities
Other non-current liabilities
Partners’ loans
Net assets
Group’s share of net assets

St David’s,  
Cardiff  
£m

intu Merry  
Hill  
£m

Parque  
Principado  
£m

Other  
£m

50%
Wales

50%
England

50%
Spain

38.8
27.2
1.2
75.5
(0.1)
(3.6)
100.2
50.1

594.1
20.6
7.5
13.1
(0.3)
(13.3)
–
–
(257.2)
364.5
182.3

43.0
29.6
–
53.7
(0.7)
(18.7)
63.9
31.9

868.9
0.5
5.9
30.0
(17.8)
(21.4)
–
–
(772.5)
93.6
46.8

10.5
6.8
–
28.8
(0.7)
(6.2)
28.7
14.3

164.4
4.4
1.6
12.1
(3.8)
(0.9)
(72.0)
(11.2)
(63.2)
31.4
15.7

12.0
8.7
–
1.5
(0.8)
–
9.4
3.4

245.1
2.3
1.9
9.0
(1.6)
(5.3)
–
–
(1.4)
250.0
58.4

2014

Total  
£m

104.3
72.3
1.2
159.5
(2.3)
(28.5)
202.2
99.7

1,872.5
27.8
16.9
64.2
(23.5)
(40.9)
(72.0)
(11.2)
(1,094.3)
739.5
303.2

118

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk22 Joint ventures (continued)

Summary information
Group’s interest
Principal place of business
Summarised income statement
Revenue
Net rental income
Revaluation of investment and development property
Net finance costs
Profit for the year
Group’s share of profit for the year
Summarised balance sheet
Investment and development property
Other non-current assets
Current assets excluding cash and cash equivalents
Cash and cash equivalents
Current financial liabilities
Other current liabilities
Non-current financial liabilities
Partners’ loans
Net assets
Group’s share of net assets

St David’s,  
Cardiff £m

Other 
£m

Re-presented 
2013

Total  
£m

50%
Wales

41.4
25.0
31.2
(6.2)
50.0
25.0

520.4
22.6
8.0
13.6
(172.6)
–
(2.8)
(124.8)
264.4
132.2

10.8
1.6
0.6
–
2.2
1.1

25.0
1.4
1.8
4.2
(2.5)
(0.1)
(1.2)
–
28.6
14.3

52.2
26.6
31.8
(6.2)
52.2
26.1

545.4
24.0
9.8
17.8
(175.1)
(0.1)
(4.0)
(124.8)
293.0
146.5

119

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk23 Joint operations
The Group’s interests in Cribbs Causeway and Manchester Arndale are accounted for as joint operations. The Group holds 50 per cent 
beneficial interests in the relevant freehold or leasehold of these properties. Each joint arrangement is governed by a Trust Deed giving 
each party rights to income, and obligations for expenses, in respect of their beneficial interest in the property. The management 
of the property is established under the Trust Deed as being undertaken by an entity jointly controlled by the beneficial owners of 
the property. This entity does not have the right to a share of the income or expenditure from the property, other than the receipt 
of a management fee. Therefore these interests are accounted for as joint operations. The principal place of business of the joint 
operations is England.

24 Investment in associates 

At 1 January
Share of profit of associates
Foreign exchange movements
At 31 December

Group 
2014 
£m
35.8
0.8
1.4
38.0

Group 
2013 
£m
40.9
0.5
(5.6)
35.8

Investment in associates comprises a 32.4 per cent holding in the ordinary shares of Prozone Intu Properties Limited (formerly Prozone 
Capital Shopping Centres Limited) (‘Prozone’) (incorporated in India).

As required by IAS 28 Investments in Associates and Joint Ventures, the equity method of accounting is applied in accounting for the 
Group’s investment in Prozone. The results of Prozone for the year to 30 September have been used as 31 December information is 
not available in time for these financial statements. Those results are adjusted to be in line with the Group’s accounting policies and 
include the most recent property valuations, as at 30 September 2014, determined by independent professionally qualified external 
valuers in line with the valuation methodology described in note 19. The market price per share at 31 December 2014 was INR26 
(31 December 2013 – INR18), valuing the Group’s interest at £13.0 million (31 December 2013 – £8.8 million). Following a review it was 
concluded no adjustment was required at this time.

Set out below is the summarised financial information of Prozone at 100%:

Summarised income statement
Revenue
Profit for the year1
Summarised balance sheet
Investment and development property
Other non-current assets
Current assets
Current liabilities
Non-current liabilities
Non-controlling interests
Net assets
Group’s 32.4 per cent share of net assets

1 

Included within profit for the year is revaluation of investment and development property of £2.3 million (2013 – £1.5 million).

2014 
£m

4.6
2.4

185.5
3.3
20.3
(8.7)
(20.9)
(62.2)
117.3
38.0

2013 
£m

2.8
1.5

171.2
3.3
17.0
(6.2)
(15.6)
(58.9)
110.8
35.8

120

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk25 Other investments

At 1 January
Additions
Revaluation
Foreign exchange movements
At 31 December

All these investments are available-for-sale investments and are analysed by type of investment as follows:

Listed securities – equity
Unlisted securities – equity

Group 
2014 
£m
154.9
3.8
21.1
9.9
189.7

Group 
2014 
£m
5.0
184.7
189.7

Group 
2013 
£m
148.8
–
8.1
(2.0)
154.9

Group 
2013 
£m
1.0
153.9
154.9

Listed investments are accounted for at fair value using the bid market value at the reporting date. The Group’s unlisted securities all 
relate to the 11.4 million units in a US venture controlled by Equity One, convertible into Equity One shares and therefore the fair value 
of the investment is measured by reference to the Equity One share price.

26 Goodwill

At 1 January
Additions
Disposal of subsidiaries (note 41)
At 31 December

27 Trade and other receivables

Current
Trade receivables
Amounts owed by subsidiary undertakings
Amounts owed by joint ventures
Other receivables
Prepayments and accrued income
Trade and other receivables – current
Non-current
Other receivables
Prepayments and accrued income
Trade and other receivables – non-current

Group 
2014 
£m
8.2
–
(4.2)
4.0

Company 
2014 
£m

–
1,284.4
–
0.9
1.5
1,286.8

–
–
–

Group 
2013 
£m
4.0
4.2
–
8.2

Company 
2013 
£m

–
1,126.4
–
1.0
2.0
1,129.4

–
–
–

Group 
2014 
£m

24.6
–
20.5
16.8
52.8
114.7

11.4
88.3
99.7

Re-presented 
Group 
2013 
£m

16.0
–
0.5
18.8
42.8
78.1

8.9
90.3
99.2

Included within prepayments and accrued income for the Group of £141.1 million (2013 – £133.1 million) are tenant lease incentives of 
£96.9 million (2013 – £96.4 million).

Amounts owed by subsidiary undertakings are unsecured and repayable on demand. 

121

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk28 Cash and cash equivalents

Unrestricted cash
Restricted cash
Cash and cash equivalents

Group 
2014 
£m
212.5
17.5
230.0

Re-presented 
Group 
2013 
£m
151.1
5.6
156.7

Company 
2014 
£m
1.0
–
1.0

Company 
2013 
£m
0.3
–
0.3

In 2014, restricted cash is the deposit paid in relation to the acquisition of Puerto Venecia, Zaragoza. In 2013, restricted cash primarily 
reflected amounts held to match the 2014 loan notes shown within borrowings and cash deposited against a Spanish local property 
tax included within trade and other payables.

A number of the Group’s borrowing arrangements place certain restrictions on the rent received each quarter. These do not prevent 
access to or use of this funding within the borrowing entities, however they do place certain restrictions on moving those funds around 
the wider group, typically requiring debt servicing costs to be paid before restrictions are lifted.

29 Derivative financial instruments
All derivative financial instruments held by the Group relate to interest rate swaps which are classified as held for trading (see note 35).

The derivative financial instrument held by the Company relates to the Bondholder option (see note 33) and is classified as held 
for trading.

30 Trade and other payables

Current
Rents received in advance
Trade payables
Amounts owed to joint ventures
Amounts owed to subsidiary undertakings
Accruals and deferred income
Other payables
Other taxes and social security
Trade and other payables

Group 
2014 
£m

97.2
2.7
2.7
–
110.7
11.6
26.6
251.5

Re-presented 
Group 
2013 
£m

Company 
2014 
£m

Company 
2013 
£m

95.3
5.0
–
–
97.8
17.7
22.3
238.1

–
–
–
376.8
10.6
0.4
6.3
394.1

–
–
–
544.6
8.1
–
3.2
555.9

Amounts owed to subsidiary undertakings are unsecured and repayable on demand.

122

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk31 Borrowings

Group
Current
Bank loans and overdrafts
Commercial mortgage backed securities (‘CMBS’) notes
Current borrowings, excluding finance leases
Finance lease obligations

Non-current
Revolving credit facility 2019
CMBS notes 2019
CMBS notes 2022
CMBS notes 2024
CMBS notes 2029
CMBS notes 2033
CMBS notes 2035
Bank loans 2016
Bank loan 2017
Bank loan 2018
Bank loan 2021
3.875% bonds 2023
4.125% bonds 2023
4.625% bonds 2028
4.250% bonds 2030
Debenture 2027
2.5% convertible bonds 2018 (note 33)
Non-current borrowings, excluding finance leases and 
Metrocentre compound financial instrument
Metrocentre compound financial instrument
Finance lease obligations

Total borrowings
Cash and cash equivalents
Net debt

Carrying 
value 
£m

Secured 
£m

 Unsecured 
£m

1.7
16.5
18.2
3.1
21.3

230.0
19.5
51.2
87.4
88.6
351.8
186.2
330.8
166.5
347.9
120.3
440.2
475.8
340.6
344.5
227.9
325.6

1.7
16.5
18.2
3.1
21.3

230.0
19.5
51.2
87.4
88.6
351.8
186.2
330.8
166.5
347.9
120.3
440.2
475.8
340.6
344.5
227.9
–

3,809.2
–
31.8
3,841.0
3,862.3

4,134.8
166.1
31.8
4,332.7
4,354.0
(230.0)
4,124.0

–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
325.6

325.6
166.1
–
491.7
491.7

Fixed 
rate 
£m

–
13.3
13.3
3.1
16.4

–
19.5
51.2
87.4
88.6
351.8
–
–
–
–
–
440.2
475.8
340.6
344.5
227.9
325.6

Floating 
rate 
£m

1.7
3.2
4.9
–
4.9

230.0
–
–
–
–
–
186.2
330.8
166.5
347.9
120.3
–
–
–
–
–
–

2014

Fair 
value 
£m

1.7
19.1
20.8
3.1
23.9

230.0
20.3
62.8
95.4
101.9
429.5
208.4
330.8
166.5
347.9
120.3
474.1
518.4
392.7
376.8
241.0
325.6

2,753.1
166.1
31.8
2,951.0
2,967.4

1,381.7
–
–
1,381.7
1,386.6

4,442.4
166.1
31.8
4,640.3
4,664.2

Details of the Group’s net external debt are provided in the Other information section.

The fair values have been established using the market value, where available. For those instruments without a market value, a 
discounted cash flow approach has been used. 

The Group substantially eliminates its interest rate exposure to floating rate debt through interest rate swaps as described in note 35.

The market value of assets secured as collateral against borrowings at 31 December 2014 is £8,818.6 million. There are certain 
restrictions on the realisability of investment property where a credit facility secured on that property is in place. In most 
circumstances the Group can realise up to 50 per cent without restriction providing the Group continues to manage the asset. 
Realising an amount in excess of this would trigger a change of control and mandatory repayment of the facility.

The Company had non-current borrowings of £230.0 million at 31 December 2014 consisting of a revolving credit facility expiring in 
2019 (2013 – £285.0 million). This debt is floating rate, secured and its fair value is equal to book value.

123

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk31 Borrowings (continued)

Group
Current 
Bank loans and overdrafts
Commercial mortgage backed securities  
(‘CMBS’) notes
Loan notes 2014
Current borrowings, excluding finance leases
Finance lease obligations

Non-current
Revolving credit facility 2017
CMBS notes 2015
CMBS notes 2022
CMBS notes 2029
CMBS notes 2033
CMBS notes 2035
Bank loans 2016
Bank loan 2017
Bank loan 2018
3.875% bonds 2023
4.125% bonds 2023
4.625% bonds 2028
Debenture 2027
2.5% convertible bonds 2018 (note 33)
Non-current borrowings, excluding finance leases 
and Metrocentre compound financial instrument
Metrocentre compound financial instrument
Finance lease obligations

Total borrowings
Cash and cash equivalents
Net debt

Carrying 
value 
£m 

Secured 
£m

Unsecured 
£m

49.3

16.5
–
65.8
3.5
69.3

285.0
3.1
51.6
93.2
364.1
184.0
586.9
41.9
346.6
439.4
475.2
340.1
227.6
–

3,438.7
–
32.5
3,471.2
3,540.5

49.3

16.5
1.6
67.4
3.5
70.9

285.0
3.1
51.6
93.2
364.1
184.0
586.9
41.9
346.6
439.4
475.2
340.1
227.6
312.8

3,751.5
160.0
32.5
3,944.0
4,014.9
(156.7)
3,858.2

–

–
1.6
1.6
–
1.6

–
–
–
–
–
–
–
–
–
–
–
–
–
312.8

312.8
160.0
–
472.8
474.4

The maturity profile of debt (excluding finance leases) is as follows:

Repayable within one year
Repayable in more than one year but not more than two years
Repayable in more than two years but not more than five years
Repayable in more than five years

Re-presented 
2013

Fair 
value 
£m

49.3

17.6
1.6
68.5
3.5
72.0

285.0
3.2
59.2
99.8
401.7
189.7
586.9
41.9
346.6
438.3
476.2
349.7
216.3
312.8

Floating 
rate 
£m

49.3

4.2
–
53.5
–
53.5

285.0
3.1
–
–
–
184.0
586.9
41.9
346.6
–
–
–
–
–

Fixed 
rate 
£m

–

12.3
1.6
13.9
3.5
17.4

–
–
51.6
93.2
364.1
–
–
–
–
439.4
475.2
340.1
227.6
312.8

2,304.0
160.0
32.5
2,496.5
2,513.9

1,447.5
–
–
1,447.5
1,501.0

3,807.3
160.0
32.5
3,999.8
4,071.8

Group 
2014 
£m
18.2
328.4
1,148.1
2,824.4
4,319.1

Re-presented 
Group 
2013 
£m
67.4
14.4
1,601.3
2,295.8
3,978.9

Certain borrowing agreements contain financial and other conditions that, if contravened, could alter the repayment profile. 
During the year there were no breaches of these conditions (see Financial covenants section on pages 153 and 154).

As at 31 December 2014 the Group had committed borrowing facilities of £640.7 million, £600.0 million expiring in 2019 and £40.7 million 
expiring in 2021. At 31 December 2014, £410.7 million was undrawn (2013 – facilities £375.0 million, undrawn £90.0 million).

124

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk31 Borrowings (continued)
Finance lease disclosures:

Minimum lease payments under finance leases fall due:
Not later than one year
Later than one year and not later than five years
Later than five years

Future finance charges on finance leases
Present value of finance lease liabilities

Present value of finance lease liabilities:
Not later than one year
Later than one year and not later than five years
Later than five years

Group  
2014 
£m

4.2
17.0
64.3
85.5
(50.6)
34.9

3.1
13.5
18.3
34.9

Group 
2013 
£m

4.7
17.0
66.2
87.9
(51.9)
36.0

3.5
13.0
19.5
36.0

Finance lease liabilities are in respect of head leases on investment property. A number of these leases provide for payment of 
contingent rent, usually a proportion of net rental income, in addition to the rents above.

32 Movement in net debt

Group
Balance at 1 January 2014
Acquisition of businesses
Cash received on part disposal of intu Uxbridge net of cash sold 
with business
Parque Principado cash received net of cash reclassified
Borrowings drawn down
Borrowings repaid
Issue of ordinary shares
Cash flows with joint ventures
Other net cash movements
Other non-cash movements
Balance at 31 December 2014

Group
Balance at 1 January 2013
Acquisition of businesses
Borrowings drawn down
Borrowings repaid
Issue of ordinary shares
Loan repayments from joint ventures
Other net cash movements
Other non-cash movements
Balance at 31 December 2013

Cash and 
cash 
equivalents 
£m
156.7
(851.3)

Current 
borrowings 
£m
(70.9)
–

174.1
(11.6)
989.4
(675.1)
492.0
(26.1)
(18.1)
–
230.0

Cash and 
cash 
equivalents 
£m
182.4
(382.1)
2,051.6
(1,875.3)
273.0
9.4
(102.3)
–
156.7

–
–
–
1.4
–
–
–
48.2
(21.3)

Current 
borrowings 
£m
(94.1)
–
–
74.4
–
–
–
(51.2)
(70.9)

Non- 
current 
borrowings 
£m
(3,944.0)
–

–
–
(989.4)
672.7
–
–
–
(72.0)
(4,332.7)

Non- 
current 
borrowings 
£m
(3,659.1)
–
(2,051.6)
1,731.6
–
–
–
35.1
(3,944.0)

2014

Net 
debt 
£m
(3,858.2)
(851.3)

174.1
(11.6)
–
(1.0)
492.0
(26.1)
(18.1)
(23.8)
(4,124.0)

Re-presented 
2013

Net 
debt 
£m
(3,570.8)
(382.1)
–
(69.3)
273.0
9.4
(102.3)
(16.1)
(3,858.2)

125

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk33 Convertible bonds
2.5 per cent convertible bonds (‘the 2.5 per cent bonds’)
On 4 October 2012 Intu (Jersey) Limited (the ‘Issuer’) issued £300.0 million 2.5 per cent Guaranteed Convertible Bonds due 2018 at 
par all of which remain outstanding at 31 December 2014. At 31 December 2014 the exchange price was £3.5759 per ordinary share. 
The Company has unconditionally and irrevocably guaranteed the due and punctual performance by the Issuer of all of its obligations 
(including payments) in respect of the 2.5 per cent bonds and the obligations of the Company, as Guarantor, constitute direct, 
unsubordinated and unsecured obligations of the Company.

Subject to certain conditions, the 2.5 per cent bonds are convertible into preference shares of the Issuer which are automatically 
transferred to the Company in exchange for ordinary shares in the Company or (at the Company’s election) any combination of 
ordinary shares and cash. The 2.5 per cent bonds can be converted at any time from 14 November 2012 up to the 20th dealing day 
before the maturity date.

The initial exchange price was £4.3752 per ordinary share, a conversion rate of approximately 22,856 ordinary shares for every 
£100,000 nominal of the 2.5 per cent bonds. Under the terms of the 2.5 per cent bonds, the exchange price is adjusted upon certain 
events including the rights issue on 22 April 2014 and the payment of dividends by the Company. 

The 2.5 per cent bonds may be redeemed at par at the Company’s option subject to the Company’s ordinary share price having traded 
at 30 per cent above the conversion price for a specified period, or at any time once 85 per cent by nominal value of the 2.5 per cent 
bonds originally issued have been converted or cancelled. If not previously converted, redeemed or purchased and cancelled, the 
2.5 per cent bonds will be redeemed at par on 4 October 2018.

The 2.5 per cent bonds are designated as at fair value through profit or loss and so are presented on the balance sheet at fair value 
with all gains and losses taken to the income statement through the changes in fair value of financial instruments line. At 31 December 
2014, the fair value of the 2.5 per cent bonds was £325.6 million (2013 – £312.8 million), with the change in fair value reflected in 
note 13. The 2.5 per cent bonds are listed on the Professional Securities Market of the London Stock Exchange.

During the year interest of £7.5 million (2013 – £7.5 million) in respect of these bonds has been recognised within finance costs.

In the Company’s balance sheet the bondholder option is held at its fair value of £25.6 million on a derivative financial instrument.

3.75 per cent convertible bonds (‘the 3.75 per cent bonds’)
In 2011 the Company issued £154.3 million, 3.75 per cent perpetual subordinated convertible bonds, with a conversion price of 
£4.00 per ordinary share, in connection with the acquisition of intu Trafford Centre. These were accounted for as equity at their fair 
value on issue which totalled £143.7 million. Following the rights issue on 22 April 2014, the conversion price was adjusted to £3.64 
per ordinary share. On 2 July 2014 a conversion notice was issued for all the bonds resulting in 42,394,779 new ordinary shares 
being issued. 

During the year interest of £2.9 million (2013 – £5.8 million) has been recognised on these bonds directly in equity. This is deducted in 
arriving at earnings per share (see note 17).

34 Operating leases
The Group earns rental income by leasing its investment properties to tenants under operating leases.

In the UK the standard shopping centre lease is for a term of 10 to 15 years. Standard lease provisions include service charge 
payments, recovery of other direct costs and review every five years to market rent. Standard turnover based leases have a turnover 
percentage agreed with each lessee which is applied to a retail unit’s annual sales and any excess between the resulting turnover rent 
and the minimum rent is receivable by the Group. 

The future minimum lease amounts receivable under non-cancellable operating leases for continuing operations are as follows:

Not later than one year
Later than one year and not later than five years
Later than five years

2014 
£m
416.9
1,263.3
1,423.2
3,103.4

Re-presented 
2013 
£m
411.1
1,274.9
1,433.8
3,119.8

The income statement includes £3.6 million (2013 – £3.1 million) recognised in respect of expected increased rent resulting from 
outstanding reviews where the actual rent will only be determined on settlement of the rent review.

126

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk35 Financial risk management
The Group is exposed to a variety of financial risks arising from the Group’s operations being principally market risk (including interest 
rate risk, and foreign exchange risk), liquidity risk and credit risk.

The majority of the Group’s financial risk management is carried out by the Group treasury department and the policies for managing 
each of these risks and the principal effects of these policies on the results for the year are summarised below.

Market risk
a) Interest rate risk
Interest rate risk comprises of both cash flow and fair value risks. Cash flow interest rate risk is the risk that the future cash flows of a 
financial instrument will fluctuate due to changes in market interest rates. Fair value interest rate risk is the risk that the fair value of 
financial instruments will fluctuate as a result of changes in market interest rates.

The Group’s interest rate risk arises from borrowings issued at variable rates that expose the Group to cash flow interest rate risk, 
whereas borrowings issued at fixed interest rates expose the Group to fair value interest rate risk.

Bank debt is typically issued at floating rates linked to LIBOR. Bond debt and other capital market debt are generally issued at 
fixed rates. 

It is Group policy, and often a requirement of the Group’s lenders, to eliminate substantially all exposure to interest rate fluctuations 
in order to establish certainty over cash flows by using floating to fixed interest rate swaps. Such swaps have the economic effect of 
converting borrowings from floating to fixed rates. 

As a consequence, the Group is exposed to market price risk in respect of the fair value of its fixed rate interest rate swaps, as discussed 
in the Financial review on pages 40 to 46.

The table below shows the effects of interest rate swaps on the borrowings profile of the Group:

Borrowings1
Derivative impact (nominal value of interest rate swaps)
Net borrowings profile
Interest rate protection

Fixed 
2014 
£m
2,738.4
943.9
3,682.3

Floating 
2014 
£m
1,448.6
(943.9)
504.7
87.9%

Fixed 
2013 
£m
2,292.8
1,207.4
3,500.2

Re-presented  
Floating 
2013 
£m
1,561.9
(1,207.4)
354.5
90.8%

1  Borrowings are stated at nominal value and excludes the Metrocentre compound financial instruments and finance leases. At 31 December 2014 they include the £230.0 million 
(2013 - £285.0 million) drawn under the revolving credit facility which incurs interest at a variable rate. Excluding the revolving credit facility borrowing interest rate protection is 93.1 per 
cent (2013 – 98.1 per cent).

Group policy is to target interest rate protection within the range of 75 per cent to 100 per cent.

The weighted average rate for interest rate swaps currently effective is 2.24 per cent (2013 – 2.71 per cent).

Unallocated and forward starting swaps are excluded from the above calculation. The nominal value of these swaps is £746.7 million 
of which £125.0 million are forward starting. Their fair value of £242.5 million is included as a liability in the balance sheet.

The approximate impact of a 50 basis point shift upwards in the level of interest rates would be a positive movement of £83.6 million 
(2013 – £73.7 million) in the fair value of derivatives. The approximate impact of a 50 basis point shift downwards in the level of interest 
rates would be a negative movement of £90.2 million (2013 – £78.7 million) in the fair value of derivatives. In practice, a parallel 
shift in the yield curve is highly unlikely. However, the above sensitivity analysis is a reasonable illustration of the possible effect from 
the changes in slope and shifts in the yield curve that may actually occur. Where the fixed rate derivative financial instruments are 
matched by floating rate debt, the overall effect on Group cash flow of such a movement would be very small.

b) Foreign exchange risk
Foreign exchange risk arises when future commercial transactions or recognised assets or liabilities are denominated in a functional 
currency other than sterling. The Group’s policy is to ensure the Group’s net exposure to foreign currency is less than 10 per cent of the 
Group’s equity attributable to owners of the Company. At 31 December 2014 the Group’s exposure amounted to 6.4 per cent of equity 
attributable to owners of the Company (31 December 2013 – 7.6 per cent).

127

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk35 Financial risk management (continued)
The table summarises the Group’s exposure to foreign currency risk:

Net exposure

2014 
€m
87.0

2013 
€m
90.2

2014 
INRm
3,819.3

2013 
INRm
3,766.2

2014 
US$m
288.0

2013 
US$m
254.9

The following foreign exchange rates apply to the Group’s foreign exchange risk:

Foreign exchange rate

2014 
€m
1.2886

2013 
€m
1.2020

2014 
INRm
98.4238

2013 
INRm
102.4470

2014 
US$m
1.5593

2013 
US$m
1.6563

The approximate impact of a 10 per cent appreciation in foreign exchange rates would be positive movement of £32.3 million 
(2013 – £29.5 million) to equity attributable to owners of the Company. The approximate impact of a 10 per cent depreciation in 
foreign exchange rates would be a negative movement of £26.5 million (2013 – £24.2 million) to equity attributable to owners of 
the Company.

Liquidity risk
Liquidity risk is managed to ensure that the Group is able to meet future payment obligations when financial liabilities fall due. 
Liquidity analysis is conducted to ensure that sufficient headroom is available to meet the Group’s operational requirements and 
committed investments. The Group treasury policy aims to meet this objective through maintaining adequate cash, marketable 
securities and committed facilities to meet these requirements. Undrawn borrowing facilities are detailed in note 31. The Group’s 
policy is to seek to optimise its exposure to liquidity risk by balancing its exposure to interest rate risk and to refinancing risk. In effect 
the Group seeks to borrow for as long as possible at the lowest acceptable cost.

Group policy is to maintain a weighted average debt maturity of over five years. As at 31 December 2014, the maturity profile of Group 
debt showed an average maturity of eight years (2013 – eight years). The Group regularly reviews the maturity profile of its borrowings 
and seeks to avoid bunching of maturities through the regular replacement of facilities and by arranging a selection of maturity 
dates. Refinancing risk may be reduced by re borrowing prior to the contracted maturity date, effectively switching liquidity risk for 
market risk. 

The tables below set out the maturity analysis of the Group’s financial liabilities based on the undiscounted contractual obligations to 
make payments of interest and to repay principal. Where interest payment obligations are based on a floating rate the rates used are 
those implied by the par yield curve for the relevant currency. Where payment obligations are in foreign currencies, the spot exchange 
rate ruling at the balance sheet date is used.

Group
Borrowings (including interest)
Finance lease obligations 
Other financial liabilities 
Derivative payments
Derivative receipts

Group
Borrowings (including interest)
Finance lease obligations 
Other financial liabilities 
Derivative payments
Derivative receipts

128

Within 1 year 
£m
(180.2)
(4.2)
(17.0)
(121.6)
17.0
(306.0)

Within 1 year 
£m
(221.8)
(4.7)
(22.6)
(69.6)
19.3
(299.4)

1–2 years 
£m
(514.6)
(4.2)
(2.5)
(61.7)
15.7
(567.3)

1–2 years 
£m
(180.6)
(4.3)
(3.8)
(71.6)
29.6
(230.7)

2–5 years 
£m
(1,574.9)
(12.7)
–
(143.5)
34.0
(1,697.1)

2–5 years 
£m
(2,056.3)
(12.7)
–
(141.8)
96.5
(2,114.3)

Over 5 years 
£m
(3,607.3)
(64.4)
–
(198.7)
90.1
(3,780.3)

Over 5 years 
£m
(3,045.5)
(66.2)
–
(518.0)
417.0
(3,212.7)

2014

Total 
£m
(5,877.0)
(85.5)
(19.5)
(525.5)
156.8
(6,350.7)

Re-presented 
2013

Total 
£m
(5,504.2)
(87.9)
(26.4)
(801.0)
562.4
(5,857.1)

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk35 Financial risk management (continued)

Company
Borrowings (including interest)
Other financial liabilities
Amounts owed to subsidiary undertakings 

Company
Borrowings (including interest)
Other financial liabilities
Amounts owed to subsidiary undertakings 

Within 1 year 
£m
(7.9)
(0.2)
(376.8)
(384.9)

Within 1 year 
£m
(11.2)
(0.2)
(544.5)
(555.9)

1–2 years 
£m
(7.5)
–
–
(7.5)

1–2 years 
£m
(11.2)
–
–
(11.2)

2–5 years 
£m
(545.0)
–
–
(545.0)

2–5 years 
£m
(307.3)
–
–
(307.3)

Over 5 years 
£m
–
–
–
–

Over 5 years 
£m
–
–
–
–

2014
Total 
£m
(560.4)
(0.2)
(376.8)
(937.4)

2013
Total 
£m
(329.7)
(0.2)
(544.5)
(874.4)

Credit risk
Credit risk is the risk of financial loss if a tenant or counterparty fails to meet an obligation under a contract. Credit risk arises 
primarily from trade receivables but also from the Group’s holdings of assets with counterparties such as cash deposits and 
derivative instruments.

Credit risk associated with trade receivables is actively managed; tenants are managed individually by asset managers, who 
continuously monitor and work with tenants, aiming wherever possible to identify and address risks prior to default.

Prospective tenants are assessed via a review process, including obtaining credit ratings and reviewing financial information, 
which is conducted internally. As a result deposits or guarantees may be obtained. The amount of deposits held as collateral at 
31 December 2014 is £3.4 million (2013 – £4.0 million).

It is Group policy to calculate any impairment of receivables specifically on each contract.

The ageing analysis of trade receivables is as follows:

Up to three months
Three to six months
Trade receivables

Group 
2014 
£m
22.5
2.1
24.6

Re-presented Group 
2013 
£m
13.6
2.4
16.0

At 31 December 2014 trade receivables are shown net of provisions totalling £7.1 million (2013 – £6.1 million).

The credit risk relating to cash deposits and derivative financial instruments is actively managed by the Group’s treasury department. 
Relationships are maintained with a number of tier one institutional counterparties, ensuring compliance with Group policy relating to 
limits on the credit ratings of counterparties (between BBB+ and AAA).

Excessive credit risk concentration is avoided through adhering to authorised limits for all counterparties.

Counterparty
Counterparty #1
Counterparty #2
Counterparty #3
Counterparty #4
Counterparty #5
Sum of five largest exposures
Sum of cash deposits and derivative financial instrument assets
Five largest exposures as a percentage of risk

Credit rating
AA–
A
A
A–
A

Authorised limit
£m
125.0
100.0
75.0
100.0
15.0

Group Exposure 
31 December 2014 
£m
170.6*
41.0
13.5
6.9
4.8
236.8
239.7
99%

*   The exposure exceeded the authorised limit for seven days over the balance sheet date reducing back to below the limit on 5 January 2015. A review and authorisation process was 

adhered to before the limit was exceeded and authorisation was given on the basis of the strength of the counterparty and the short time the limit would be exceeded.

129

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk35 Financial risk management (continued)
Classification of financial assets and liabilities 
The tables below set out the Group’s accounting classification of each class of financial assets and liabilities and their fair values at 
31 December 2014 and 31 December 2013.

The fair values of quoted borrowings are based on the ask price. The fair values of derivative financial instruments are determined 
from observable market prices or estimated using appropriate yield curves at 31 December each year by discounting the future 
contractual cash flows to the net present values.

2014

Profit to 
other 
comprehensive 
income 
£m
–
–

Profit/(loss) to 
 income  
statement 
£m
(15.9)
(15.9)

–
–
–
–
(128.9)
(128.9)
–
(12.8)
(12.8)

–
–
21.1
21.1
–
–
–
–
–

Re-presented 
2013

Profit to 
other 
comprehensive 
income 
£m
–
–
–
–
–
–
8.1
8.1
–
–
–
–
–

Profit/(loss) to 
 income  
statement 
£m
3.4
3.4
–
–
–
–
–
–
270.7
270.7
–
(1.8)
(1.8)

Fair 
value 
£m
9.7
9.7
70.9
230.0
300.9
189.7
189.7
(356.5)
(356.5)
(19.5)
(4,664.2)
(4,683.7)

Fair 
value 
£m
25.8
25.8
41.9
69.3
156.7
267.9
154.9
154.9
(230.6)
(230.6)
(26.4)
(4,071.8)
(4,098.2)

Carrying 
value 
£m
9.7
9.7
70.9
230.0
300.9
189.7
189.7
(356.5)
(356.5)
(19.5)
(4,354.0)
(4,373.5)

Carrying 
value 
£m
25.8
25.8
41.9
69.3
156.7
267.9
154.9
154.9
(230.6)
(230.6)
(26.4)
(4,014.9)
(4,041.3)

Derivative financial instrument assets
Total held for trading assets
Trade and other receivables
Cash and cash equivalents
Total cash and receivables
Other investments
Total available-for-sale investments
Derivative financial instrument liabilities
Total held for trading liabilities
Trade and other payables
Borrowings
Total loans and payables

Derivative financial instrument assets
Total held for trading assets
Trade and other receivables
Short-term investments
Cash and cash equivalents
Total cash and receivables
Other investments
Total available-for-sale investments
Derivative financial instrument liabilities
Total held for trading liabilities
Trade and other payables
Borrowings
Total loans and payables

130

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk 
35 Financial risk management (continued)
The table below presents the Group’s financial assets and liabilities recognised at fair value.

Assets
Derivative financial instruments:
– Fair value through profit or loss
Available-for-sale investments
Total assets

Liabilities
Convertible bonds:
– Designated as at fair value through profit or loss
Derivative financial instruments:
– Fair value through profit or loss
Total liabilities

Assets
Derivative financial instruments:
– Fair value through profit or loss
Available-for-sale investments
Total assets

Liabilities
Convertible bonds:
– Designated as at fair value through profit or loss
Derivative financial instruments:
– Fair value through profit or loss
Total liabilities

Level 1 
£m

Level 2 
£m

Level 3 
£m

–
5.0
5.0

325.6

–
325.6

9.7
184.7
194.4

–

356.5
356.5

–
–
–

–

–
–

2014
Total  
£m

9.7
189.7
199.4

325.6

356.5
682.1

Level 1 
£m

Level 2 
£m

Level 3 
£m

Re-presented 
2013
Total  
£m

–
1.0
1.0

312.8

–
312.8

25.8
153.9
179.7

–

230.6
230.6

–
–
–

–

–
–

25.8
154.9
180.7

312.8

230.6
543.4

Fair value hierarchy
Level 1: Valuation based on quoted market prices traded in active markets.

Level 2: Valuation techniques are used, maximising the use of observable market data, either directly from market prices or derived 
from market prices.

Level 3: Where one or more inputs to valuation are unobservable. Valuations at this level are more subjective and therefore more 
closely managed, including sensitivity analysis of inputs to valuation models. Such testing has not indicated that any material 
difference would arise due to a change in input variables.

Transfers into and transfers out of the fair value hierarchy levels are recognised on the date of the event or change in circumstances 
that caused the transfer. There were no transfers in or out for the above financial assets and liabilities during the year.

Valuation techniques for level 2 hierarchy financial assets and liabilities are presented in the accounting policies.

131

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk35 Financial risk management (continued)
Capital structure
The Group seeks to enhance shareholder value both by investing in the business so as to improve the return on investment and by 
managing the capital structure. The capital of the Group consists of equity, debt and hybrid financial instruments. The Group aims to 
access both debt and equity capital markets with maximum efficiency and flexibility.

The key ratios used to monitor the capital structure of the Group are the debt to assets ratio and interest cover. The Group’s stated 
medium to long-term preference is for the debt to assets ratio to be within the 40–50 per cent range and interest cover to be greater 
than 1.60x. At 31 December 2014 the debt to asset ratio remains within the preferred range and the interest cover ratio continues to 
be above the preferred level.

As the Group’s debt is sometimes secured on joint ventures, these ratios are monitored for the Group including share of joint ventures. 
A reconciliation from the relevant amounts as presented to those including the Group’s share of joint ventures is presented in the 
Other information section.

Debt to assets ratio
Market value of investment and development property
Net external debt
Debt to assets ratio 

Interest cover
Finance costs
Finance income
Interest on convertible bonds recognised directly in equity

Underlying operating profit
Remove trading property related items

Interest cover

Group 
2014 
£m
8,963.4
(3,963.4)
44.2%

Group 
2013 
£m
7,623.8
(3,698.4)
48.5%

Group 
2014 
£m
(201.2)
1.2
(2.9)
(202.9)
370.3
(0.6)
369.7
1.82x

Group  
2013 
£m
(197.2)
0.6
(5.8)
(202.4)
345.6
(0.1)
345.5
1.71x

132

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk36 Deferred tax provision
Under IAS 12 Income Taxes, provision is made for the deferred tax assets and liabilities associated with the revaluation of assets and 
liabilities at the corporate tax rate expected to apply to the Group at the time the temporary differences are expected to reverse. 
For those UK assets and liabilities benefitting from REIT exemption, the relevant tax rate will be 0 per cent (2013 – 0 per cent), for 
other UK assets and liabilities the relevant rate will be 21.5 per cent (2013 – 20 per cent) and for other assets and liabilities the relevant 
tax rate will be the prevailing corporate tax rate in the relevant country.

Movements in the provision for deferred tax: 

Group
Provided deferred tax provision/(asset):
At 1 January 2013
Acquisition of subsidiaries (note 40)
Recognised in the income statement
Recognised in other comprehensive income
Foreign exchange movements
At 31 December 2013
Recognised in the income statement
Recognised in other comprehensive income 
Disposal of subsidiaries (note 41)
At 31 December 2014
Unrecognised deferred tax asset:
At 1 January 2014
On acquisition of subsidiaries
Income statement items
At 31 December 2014

Investment and 
development 
property 
£m

Other 
investments 
£m

Derivative 
financial  
instruments 
£m

Other 
temporary 
differences 
£m

–
12.0
0.2
–
(0.2)
12.0
–
–
(12.0)
–

(0.3)
–
(0.2)
(0.5)

8.7
–
(1.9)
1.6
–
8.4
(0.9)
6.6
–
14.1

–
–
–
–

(11.2)
–
3.2
–
–
(8.0)
(5.6)
–
–
(13.6)

(23.1)
–
(16.9)
(40.0)

2.5
–
(2.9)
–
–
(0.4)
(0.1)
–
–
(0.5)

(45.8)
(1.0)
(8.9)
(55.7)

Total 
£m

–
12.0
(1.4)
1.6
(0.2)
12.0
(6.6)
6.6
(12.0)
–

(69.2)
(1.0)
(26.0)
(96.2)

In accordance with the requirements of IAS 12 Income Taxes, the deferred tax asset has not been recognised in the Group financial 
statements due to uncertainty over the level of profits that will be available in the non-REIT elements of the Group in future periods.

The Company recognises a deferred tax asset of £0.4 million, which resulted from carried forward losses and a difference between the 
timing of certain deductions for tax and accounting purposes.

37 Share capital and share premium 

Issued and fully paid
At 1 January 2013 – 868,473,001 ordinary shares of 50p each
Ordinary shares issued
At 31 December 2013 – 973,845,701 ordinary shares of 50p each
Ordinary shares issued on conversion of bonds (note 33)
Other ordinary shares issued
At 31 December 2014 – 1,316,838,051 ordinary shares of 50p each

Share  
capital 
£m

Share  
premium 
£m

434.2
52.7
486.9
21.2
150.3
658.4

577.4
118.2
695.6
122.5
403.9
1,222.0

During the year the Company issued a total of 655,398 ordinary shares in connection with the exercise of options by employees and 
former employees under the Intu Properties plc Approved Share Option Scheme and the Intu Properties plc Unapproved Share 
Option Scheme. As a result the Company’s share capital increased by £0.3 million and share premium by £1.3 million.

On 22 April 2014, the Company undertook a two for seven rights issue of 278,241,628 new ordinary shares at an issue price of 
180.0 pence per share. Shareholders did not take up their rights for 2,747,838 shares, approximately one per cent of the total rights 
issue shares. These shares were placed at 289.5 pence per share. The combined impact was that the Company raised a total of 
£502.4 million, before £12.0 million of expenses, and as a result the Company’s share capital increased by £139.1 million and share 
premium by £351.3 million net of expenses charged to share premium. 

133

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk37 Share capital and share premium (continued)
On 20 May 2014 and 25 November 2014, the Company issued 16,442,684 and 5,257,861 new ordinary shares respectively to 
shareholders who elected to receive their 2013 final and 2014 interim dividends in shares under the Scrip Dividend Scheme. The value of 
the Scrip Shares was calculated in accordance with the terms of the Scrip Dividend Scheme, being the average middle market quotations 
for each day between 31 March to 4 April 2014 inclusive and between 3 October to 9 October 2014 respectively less the gross amount of 
dividend payable. As a result the Company’s share capital increased by £10.9 million and share premium by £51.3 million.

On 7 July 2014, the Company issued 42,394,779 new ordinary shares following conversion of 3.75 per cent convertible bonds 
(see note 33). Utilising the convertible bonds equity reserve of £143.7 million, the Company’s share capital increased by £21.2 million 
and share premium by £122.5 million.

Full details of the rights and obligations attaching to the ordinary shares are contained in the Company’s Articles of Association. 
These rights include an entitlement to receive the Company’s report and financial statements, to attend and speak at General Meetings 
of the Company, to appoint proxies and to exercise voting rights. Holders of ordinary shares may also receive dividends and may receive 
a share of the Company’s assets on the Company’s liquidation. There are no restrictions on the transfer of the ordinary shares.

At 27 February 2015, the Company had an unexpired authority to repurchase shares up to a maximum of 125,208,732 shares with a 
nominal value of £62.6 million, and the Directors have an unexpired authority to allot up to a maximum of 353,267,119 shares with a 
nominal value of £176.6 million.

Included within the issued share capital as at 31 December 2014 are 13,131,185 ordinary shares (2013 – 12,620,925) held by the Trustee 
of the ESOP which is operated by the Company (note 39). The nominal value of these shares at 31 December 2014 is £6.6 million  
(2013 – £6.3 million).

38 Other reserves

Group
At 1 January 2013
Revaluation of other investments (note 25)
Exchange differences
Tax relating to components of other comprehensive income (note 14)
Ordinary shares issued
At 31 December 2013
Revaluation of other investments (note 25)
Exchange differences
Tax relating to components of other comprehensive income (note 14)
Realisation of merger reserve
At 31 December 2014

Company
At 1 January 2013
Ordinary shares issued
At 31 December 2013
Realisation of merger reserve
At 31 December 2014

Capital 
redemption 
£m
61.4
–
–
–
–
61.4
–
–
–
–
61.4

Translation 
reserve 
£m
(0.2)
–
(7.1)
–
–
(7.3)
–
7.4
–
–
0.1

Capital 
redemption 
£m
61.4
–
61.4
–
61.4

Other 
£m
275.5
8.1
–
(1.6)
164.4
446.4
21.1
–
(6.6)
(164.4)
296.5

Merger 
reserve 
£m
–
164.4
164.4
(164.4)
–

Total 
£m
336.7
8.1
(7.1)
(1.6)
164.4
500.5
21.1
7.4
(6.6)
(164.4)
358.0

Total 
£m
61.4
164.4
225.8
(164.4)
61.4

During the year the merger reserve created as part of the March 2013 capital raise has been realised and transferred to retained 
earnings following redemption of preference shares held by the Company.

134

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk39 Employee Share Ownership Plan (‘ESOP’)
The cost of shares in Intu Properties plc held by the Trustee of the Employee Share Ownership Plan operated by the Company is 
accounted for as a deduction from equity.

The purpose of the ESOP is to acquire and hold shares which will be transferred to employees in the future under the Group’s 
employee incentive arrangements as described in note 49 and the Director’s remuneration report on pages 71 to 83, including joint 
ownership of shares in its role as Trustee of the Joint Share Ownership Plan. Dividends of £1.4 million (2013 – £1.8 million) in respect of 
these shares have been waived by agreement.

At 1 January
Adjustment for rights issue
Acquisitions
Disposals
At 31 December 

Group and Company

2014 
Shares 
million
12.6
1.3
0.3
(1.1)
13.1

2014 
£m
48.2
–
1.0
(4.1)
45.1

2013 
Shares 
million
11.4
–
2.0
(0.8)
12.6

2013 
£m
43.9
–
7.0
(2.7)
48.2

40 Business combinations
Acquisition during 2014
On 1 May 2014 the Group acquired interests in a number of entities for a consideration of £854.9 million. These entities together hold a 
100 per cent interest in intu Derby, a 50 per cent joint venture interest in intu Merry Hill and a 100 per cent interest in Sprucefield retail 
park in Northern Ireland. The transaction is accounted for as a single business combination as this was announced as one deal, from 
one ultimate vendor and completed on the same day. Consideration was in cash and totalled £854.9 million, consisting of a payment 
on completion of £867.8 million less £12.9 million received following final agreement of the completion balance sheet. The cash 
flow statement reflects the £854.9 million less the cash acquired of £3.6 million. Acquisition related costs of £11.8 million have been 
incurred in the year and recognised in the income statement in exceptional administration expenses. Further details of the acquisition 
are given in the Strategic review.

The fair value of assets and liabilities acquired is set out in the table below:

Assets
Investment and development property
Investment in joint venture – intu Merry Hill
Cash and cash equivalents 
Trade and other receivables
Total assets
Liabilities
Trade and other payables
Total liabilities
Net assets
Fair value of consideration paid
Gain on acquisition of businesses

Fair value 
£m

458.4
403.8
3.6
2.8
868.6

(12.1)
(12.1)
856.5
854.9
1.6

The fair value of the assets, investment in joint venture and liabilities acquired exceeds the fair value of the consideration and as a 
result a gain of £1.6 million is recognised in the income statement on acquisition.

The acquired companies contributed £28.7 million to the revenue of the Group and £76.9 million to the profit of the Group for the year.

Acquisitions during 2013
Acquisition of Midsummer Place
On 25 March 2013, the Group acquired 100 per cent of the Midsummer Place Shopping Centre (renamed intu Milton Keynes) with 
certain integrated activities, assets and liabilities for cash consideration of £248.6 million. Assets and liabilities acquired consisted of 
investment property with book and fair value of £250.5 million, along with other payables with book and fair value of £1.9 million. 
Consideration was equal to the fair value of assets and liabilities acquired and so no goodwill arose. Acquisition related costs of 
£11.2 million were incurred and recognised in the income statement in exceptional administration expenses.

During 2013 the acquired business contributed £11.4 million to the revenue and £9.3 million to the profit of the Group.

135

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk40 Business combinations (continued)

Acquisition of Parque Principado
In 2013, the Group and CPP Investment Board Real Estate Holdings Inc. (CPPIB) together established Parque Principado S.à r.l., set 
up for the purpose of acquiring Parque Principado. On 4 October 2013 a 100 per cent owned subsidiary of Parque Principado S.à r.l., 
acquired 100 per cent of the share capital of Parque Principado S.L. and other properties for total cash consideration of €168.6 million 
(£142.6 million). The businesses acquired form Parque Principado, a shopping centre in Oviedo, Spain. Acquisition related costs of 
£2.0 million were incurred and recognised in the income statement in exceptional administration expenses.

CPPIB held a 49 per cent non-controlling interest in Parque Principado S.à r.l., the holding company for the Group’s Parque Principado 
investment, and provided funding of £71.1 million. In 2014, CPPIB exercised an option allowing them to acquire an additional one per 
cent of debt and equity, on terms in line with the original acquisition (see note 41).

The fair value of assets and liabilities acquired in 2013 is set out in the table below:

Assets
Investment property
Trade and other receivables
Cash and cash equivalents (including restricted cash of £4.1 million)
Total assets
Liabilities
Trade and other payables
Deferred tax liabilities
Total liabilities
Net assets

Fair value 
£m

144.7
1.1
13.0
158.8

(8.4)
(12.0)
(20.4)
138.4

The fair value of the consideration of £142.6 million exceeded the fair value of the assets and liabilities acquired resulting in the 
recognition of goodwill of £4.2 million in the balance sheet on acquisition. The goodwill arose due to the recognition of a deferred 
tax liability. The deferred tax liability is calculated, as required under IFRS, on the basis of the tax gain that would arise in the acquired 
company were it to dispose of the asset. 

During 2013 the acquired businesses contributed £3.4 million to the revenue and £2.8 million to the profit of the Group.

41 Disposal of subsidiaries
On 20 June 2014, the Group sold 80 per cent of its interest in Intu Uxbridge Limited, a wholly owned subsidiary, for consideration of 
£174.6 million, before expenses of £1.3 million. The Group retains a 20 per cent interest in the company and as a result of the terms 
governing the management of the business, this interest has been accounted for as a joint venture from 20 June 2014. As a result of 
this transaction the Group has recorded a gain on disposal of £0.6 million in the income statement. The cash flow statement records 
a net inflow of £174.1 million being cash received of £174.6 million net of cash in the business of £0.5 million.

During the year CPPIB, who held a 49 per cent non-controlling interest in Parque Principado S.à r.l., exercised an option allowing 
them to acquire an additional one per cent holding and certain rights relating to the management of the business. This has resulted 
in Parque Principado, previously accounted for as a subsidiary, being accounted for as a joint venture from that date. As a result the 
assets and liabilities of Parque Principado, previously recorded in the balance sheet at 100 per cent, and the related non-controlling 
interest in reserves of £68.7 million, have been reclassified to investments in joint ventures. The cash flow statement shows an outflow 
of £11.6 million representing cash in the business of £12.9 million, which is reclassified as part of the investment in joint ventures, net of 
consideration received on exercise of the option of £1.3 million. No gain or loss arose on exercise of the option. 

42 Capital commitments
At 31 December 2014, the Board had approved £80.1 million (2013 – £86.1 million) of future expenditure for the purchase, 
construction, development and enhancement of investment property. Of this, £30.7 million (2013 – £54.3 million) is contractually 
committed. The majority of this is expected to be spent in 2015.

43 Contingent liabilities
At 31 December 2014, the Group has no material contingent liabilities other than those arising in the normal course of business.

136

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk44 Cash generated from operations

Profit before tax, joint ventures and associates
Remove:
Revaluation of investment and development property
Gain on acquisition of businesses
Gain on disposal of subsidiaries
Depreciation
Share-based payments
Lease incentives and letting costs
Reversal of impairment of investment in group 
companies
Finance costs
Finance income
Other finance costs
Change in fair value of financial instruments
Changes in working capital:
Change in trade and other receivables
Change in trade and other payables
Cash generated from operations

45 Principal subsidiary undertakings

Company and principal activity

Notes

19
40
41
20

21
10
11
12
13

Group 
2014 
£m
493.2

(567.8)
(1.6)
(0.6)
2.1
2.5
(8.3)

–
197.1
(11.9)
56.8
157.6

(29.6)
3.2
292.7

Re-presented 
Group 
2013 
£m
336.8

Company 
2014 
£m
158.6

Company 
2013 
£m
53.0

(109.9)
–
–
1.8
2.0
(11.5)

–
192.6
(0.6)
164.5
(272.3)

(4.3)
1.5
300.6

–
–
–
1.7
2.5
–

(208.1)
26.4
(13.0)
7.5
12.7

(144.8)
(193.0)
(349.5)

–
–
–
1.5
2.0
–

(88.3)
17.4
(8.0)
0.8
2.0

(450.9)
216.0
(254.5)

— Barton Square Limited1 (property)
— Intu Shopping Centres plc (property) and its principal subsidiary undertakings:

Belside Limited (property) (Jersey)
Braehead Park Estates Limited (property)
Broadmarsh Retail General Partner Limited1 acting as General Partner of The Broadmarsh
Retail Limited Partnership (property)
Curley Limited (property) (Jersey)
IntuDigital Limited1 (online shopping centre) (31 March year end)
Intu Bromley Limited (property)
Intu Experiences Limited (commercial promotion)
Intu Midsummer Limited (property)
Intu Retail Services Limited (facilities management services)
Intu The Hayes Limited (finance)

Class of share capital % held4 

Ordinary shares of £1 each
Ordinary shares of 50p each
Ordinary shares of £1 each
Ordinary shares of £1 each
‘A’ Ordinary shares of £1 each
‘B’ Ordinary shares of £1 each
Ordinary shares of £1 each
Ordinary shares of £1 each
Ordinary shares of £1 each
Ordinary shares of £1 each
Ordinary shares of £1 each
Ordinary shares of £1 each
Ordinary shares of 50p each

100
100 
100 
100 
100
100
100 
100
100 
100 
100
513
100

137

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk45 Principal subsidiary undertakings (continued)

Company and principal activity
— Intu (SGS) Limited1 (holding company) and its principal subsidiary undertakings:

Braehead Glasgow Limited (property)

Braehead Park Investments Limited (property)
Chapelfield GP Limited acting as General Partner of The Chapelfield Partnership (property)
Intu Lakeside Limited (property)
Intu (SGS) Finco Limited (finance)
Intu Watford Limited (property)
VCP (GP) Limited acting as General Partner of The Victoria Centre Partnership (property)
Wilmslow (No.3) General Partner Limited acting as General Partner of The Wilmslow No.3 
Limited Partnership

— Intu Debenture plc (finance) and its principal subsidiary undertakings:

Intu Braehead Limited as partner in the Braehead Leisure Partnership (property)
Intu Braehead Leisure Limited as partner in the Braehead Leisure Partnership (property)
Intu Eldon Square Limited (property)
Potteries (GP) Limited acting as General Partner of The Potteries 
Shopping Centre Limited Partnership (property)
Steventon Limited (property) (Jersey)

— Intu Finance MH Limited (finance)
— Intu (Jersey) Limited (finance) (Jersey)
—  Sprucefield No.2 General Partner Limited1 acting as General Partner of Sprucefield No.2 

Limited Partnership

— Liberty International Group Treasury Limited1 (treasury management)
— Liberty International Holdings Limited1 (holding company)
—  Metrocentre (GP) Limited1 acting as General Partner of The Metrocentre Partnership (property)
— Nailsfield Limited (holding company) (Mauritius)
— The Trafford Centre Finance Limited1 (finance) (Cayman Islands)
— The Trafford Centre Limited1 (property)

Class of share capital % held4 

‘A’ Ordinary shares of £1 each
‘B’ Ordinary shares of €1.3 each
Ordinary shares of £1 each
Ordinary shares of £1 each
Ordinary shares of £1 each
Ordinary shares of £1 each
Ordinary shares of £1 each
Ordinary shares of £1 each

Ordinary shares of £1 each
Ordinary shares of £1 each
Ordinary shares of £1 each
Ordinary shares of £1 each
Ordinary shares of £1 each

Ordinary shares of £1 each
Ordinary shares of £1 each
 Ordinary shares of £1 each
Ordinary shares of £100 each

Ordinary shares of £100 each
Ordinary shares of £1 each
Ordinary shares of 50p each
Ordinary shares of £1 each
Ordinary shares of US$1 each
Ordinary shares of £1 each
Ordinary shares of £1 each
‘A’ Preference shares of 17p each
‘B’ Preference shares of £1 each

100 
100 
100 
100 
100 
100 
100 
100

100
100 
100 
100 
100 

100 
100 
100
100

100
100 
100
1002
100 
100
100
100
100

1 

2 

3 

 Shareholdings in these companies are held by intermediate subsidiary undertakings except for Liberty International Holdings Limited where 40.2 per cent is held by Intu Properties plc, 
31.1 per cent is held by Conduit Insurance Holdings Limited and 28.7 per cent is held by TAI Investments Limited.

 By virtue of their 40 per cent interest in The Metrocentre Partnership, GIC Real Estate is entitled to appoint 40 per cent of the Directors of Metrocentre (GP) Limited. £72.8 million of 
the non-controlling interest shown in the balance sheet as at 31 December 2014 (2013 – £33.0 million) and £12.5 million of the non-controlling interest share of profit for the year 
shown in the income statement for the year ended 31 December 2014 (2013 – £4.0 million) relates to GIC Real Estate’s interest. At 31 December 2014, this was the Group’s only 
subsidiary that has a non-controlling interest that is material to the Group. Summarised financial information is provided below.

 Bilfinger Europa Facilities Management Limited (formerly Europa Support Services Limited) hold a 49 per cent interest in Intu Retail Services Limited. At 31 December 2014 an amount 
of nil is included within the non-controlling interest balance in the balance sheet of £nil million (2013 – £nil million)) and £nil million of the non-controlling interest share of profit for 
the year shown in the income statement for the year ended 31 December 2014 (2013 – £nil) relating to their interest.

4  Percentage held is the Group’s effective interest in the subsidiaries listed.

138

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk45 Principal subsidiary undertakings (continued)
Companies are incorporated and registered in England and Wales and have a 31 December year end unless otherwise stated. 
The companies listed are those subsidiary undertakings whose results or financial position, in the opinion of the Directors, principally 
affected the figures in the Company’s consolidated financial statements. A full list of related undertakings will be annexed to the 
Company’s next annual return.

Intu (SGS) Finance plc and Intu Metrocentre Finance plc are consolidated as subsidiaries in these financial statements but are not 
listed in the table above as the Group does not own the shares in these companies. These companies are vehicles set up on behalf of 
the Group for the sole purpose of issuing some of the Group’s listed debt. The Group’s obligations in respect of this debt via a back-to-
back intercompany loan agreement between these companies and other Group companies, and security over investment property 
via a deed of charge between the security trustees and other Group companies, mean that the Group is deemed to have control of 
these entities.

Set out below is the summarised financial information of The Metrocentre Partnership at 100%, as consolidated:

Summarised income statement 
Revenue
Profit for the year
Summarised balance sheet
Investment and development property
Other assets
Liabilities
Net assets

46 Related party transactions
Key management1 compensation is analysed below:

Salaries and short-term employee benefits
Pensions and other post-employment benefits
Share-based payments

2014 
£m

65.9
31.2

909.5
50.8
(775.1)
185.2

2014 
£m
5.4
0.4
1.6
7.4

2013  
£m

66.7
10.0

867.0
38.1
(819.1)
86.0

2013  
£m
4.8
0.4
1.3
6.5

1  Key management comprise the Directors of Intu Properties plc and employees who have been designated as persons discharging managerial responsibility.

As John Whittaker, Deputy Chairman and Non-Executive Director of Intu, is the Chairman of the Peel Group, members of the Peel 
Group are considered to be related parties. Total transactions between the Group and members of the Peel Group are shown below:

Income
Expenditure

2014 
£m
1.6
(0.9)

2013  
£m
2.7
(1.0)

Income predominantly relates to leases of office space and a contract to provide advertising services. Expenditure predominantly 
relates to costs incurred under a management services agreement and the supply of utilities. All contracts are on an arm’s length basis 
at commercial rates.

Additionally, as part of the rights issue on 22 April 2014, the Peel Group agreed to underwrite their rights for which the Group paid an 
underwriting fee of £1.0 million. 

Balances outstanding between the Group and members of the Peel Group as at 31 December 2014 are shown below:

Amounts owed by members of the Peel Group
Amounts owed to members of the Peel Group

2014 
£m
0.2
–

2013  
£m
0.1
(0.1)

139

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk46 Related party transactions (continued)
Under the terms of the Group’s acquisition of intu Trafford Centre from the Peel Group, the Peel Group have provided a guarantee 
in respect of Section 106 planning obligation liabilities at Barton Square which as at 31 December 2014 totalled £11.6 million  
(2013 – £11.3 million).

In 2012, the Group acquired for €2.5 million, alongside a refundable deposit of €7.5 million, a three year option to purchase two 
parcels of land in the province of Málaga, Spain from Peel Holdings Limited. The option was subsequently extended, for no additional 
consideration, to 6 March 2015 and it is the Group’s intention, subject to shareholder approval, to exercise this option in March 2015. 
During the year the Group paid £3.1 million towards costs associated with pre-development activity.

Richard Gordon, a Non-Executive Director of Intu, is the Gordon Family Interest’s representative on the Board, therefore those 
companies comprising the Gordon Family Interest are considered to be related parties. As part of the rights issue on 22 April 2014, 
the Gordon Family Shareholders agreed to underwrite part of their rights for which the Group paid an underwriting fee of £0.2 million. 

Transactions between the Company and its subsidiaries, which are related parties, have been eliminated on consolidation in the 
Group’s financial information. 

Significant transactions between the Company and its subsidiaries are shown below:

Interest paid
Interest received
Dividend received
Investment in subsidiaries
Redemption of preference shares

2014 
£m
(20.6)
13.0
9.1
182.8
(197.2)

2013  
£m
(10.3)
7.9
–
197.2
–

The Company has provided Intu (Jersey) Limited a guarantee over obligations in relation to the 2.5 per cent convertible bonds  
(see note 33).

Significant balances outstanding between the Company and its subsidiaries are shown below:

Amounts owed by subsidiary undertakings
Amounts owed to subsidiary undertakings

2014 
£m
1,284.4
(376.8)

2013  
£m
1,126.4
(544.6)

47 Directors’ emoluments
The details of individual Directors’ remuneration and pension benefits, as set out in the tables contained in the Directors’ remuneration 
report on pages 71 to 83, form part of these financial statements.

140

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk48 Change in accounting policy
As described in note 1 the Group has adopted IFRS 11 Joint Arrangements in preparing these financial statements. The tables below 
show the impact on the income statements and balance sheets for the periods presented in these financial statements. The adoption 
of IFRS 11 Joint Arrangements has no impact on the profit for the year attributable to owners of Intu Properties plc and  
non-controlling interests, basic earnings per share and diluted earnings per share, the consolidated statement of comprehensive 
income or statement of changes in equity for current or comparative periods.

Details of the Group’s principal investments in joint ventures are given in note 22.

Consolidated income statement
Revenue
Net rental income
Net other income
Revaluation of investment and development property
Gain on acquisition of businesses
Gain on disposal of subsidiaries
Administration expenses – ongoing
Administration expenses – exceptional
Operating profit
Finance costs
Finance income
Other finance costs
Change in fair value of financial instruments
Net finance costs
Profit before tax, joint ventures and associates
Share of post-tax profit of joint ventures
Share of post-tax profit of associates
Profit before tax
Current tax
Deferred tax
Taxation
Profit for the year

Before adoption 
£m
582.2
396.6
4.8
648.2
1.6
0.6
(31.1)
(13.9)
1,006.8
(201.2)
1.2
(56.8)
(157.0)
(413.8)
593.0
–
0.8
593.8
(0.6)
6.6
6.0
599.8

Impact of IFRS 11 
£m
(45.8)
(34.0)
–
(80.4)
–
–
0.3
0.1
(114.0)
4.1
10.7
–
(0.6)
14.2
(99.8)
99.7
–
(0.1)
0.1
–
0.1
–

2014

As presented 
£m
536.4
362.6
4.8
567.8
1.6
0.6
(30.8)
(13.8)
892.8
(197.1)
11.9
(56.8)
(157.6)
(399.6)
493.2
99.7
0.8
593.7
(0.5)
6.6
6.1
599.8

141

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk48 Change in accounting policy (continued)

Consolidated income statement
Revenue
Net rental income
Net other income
Revaluation of investment and development property
Administration expenses – ongoing
Administration expenses – exceptional
Operating profit
Finance costs
Finance income
Other finance costs
Change in fair value of financial instruments
Net finance costs
Profit before tax, joint ventures and associates
Share of post-tax profit of joint ventures
Share of post-tax profit of associates
Profit before tax
Current tax
Deferred tax
Taxation
Profit for the year

As previously presented 
£m
533.2
369.5
3.8
125.8
(27.7)
(21.2)
450.2
(197.2)
0.6
(164.5)
273.8
(87.3)
362.9
–
0.5
363.4
(0.8)
1.4
0.6
364.0

Impact of IFRS 11 
£m
(21.6)
(13.3)
(0.1)
(15.9)
0.1
–
(29.2)
4.6
–
–
(1.5)
3.1
(26.1)
26.1
–
–
–
–
–
–

2013

Re-presented 
£m
511.6
356.2
3.7
109.9
(27.6)
(21.2)
421.0
(192.6)
0.6
(164.5)
272.3
(84.2)
336.8
26.1
0.5
363.4
(0.8)
1.4
0.6
364.0

142

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk48 Change in accounting policy (continued)

Consolidated balance sheet
Non-current assets
Investment and development property
Plant and equipment
Investment in joint ventures
Investment in associates
Other investments
Goodwill
Derivative financial instruments
Trade and other receivables

Current assets
Trading property
Trade and other receivables
Derivative financial instruments
Cash and cash equivalents

Total assets
Current liabilities
Trade and other payables
Current tax liabilities
Borrowings
Derivative financial instruments

Non-current liabilities
Borrowings
Derivative financial instruments
Other payables
Deferred tax

Total liabilities 
Net assets

Before adoption 
£m

Impact of IFRS 11 
£m

2014

As presented 
£m

8,888.8
5.1
–
38.0
189.7
5.9
9.0
113.8
9,250.3

0.1
128.1
0.7
260.1
389.0
9,639.3

(270.8)
(0.7)
(21.3)
(80.7)
(373.5)

(4,368.3)
(276.2)
(18.9)
(5.6)
(4,669.0)
(5,042.5)
4,596.8

(869.2)
–
851.5
–
–
(1.9)
–
(14.1)
(33.7)

(0.1)
(13.4)
–
(30.1)
(43.6)
(77.3)

19.3
0.1
–
–
19.4

35.6
0.4
16.3
5.6
57.9
77.3
–

8,019.6
5.1
851.5
38.0
189.7
4.0
9.0
99.7
9,216.6

–
114.7
0.7
230.0
345.4
9,562.0

(251.5)
(0.6)
(21.3)
(80.7)
(354.1)

(4,332.7)
(275.8)
(2.6)
–
(4,611.1)
(4,965.2)
4,596.8

143

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukAs previously presented
£m

Impact of IFRS 11
£m

2013

Re-presented
£m

7,551.4
5.5
–
35.8
154.9
8.2
25.1
111.2
7,892.1

0.4
81.6
0.7
69.3
165.5
317.5
8,209.6

(245.8)
(1.2)
(149.2)
(11.4)
(407.6)

(3,944.0)
(220.5)
(4.4)
(12.0)
(4,180.9)
(4,588.5)
3,621.1

(272.7)
–
209.5
–
–
–
–
(12.0)
(75.2)

(0.2)
(3.5)
–
–
(8.8)
(12.5)
(87.7)

7.7
0.3
78.3
1.3
87.6

–
–
0.1
–
0.1
87.7
–

7,278.7
5.5
209.5
35.8
154.9
8.2
25.1
99.2
7,816.9

0.2
78.1
0.7
69.3
156.7
305.0
8,121.9

(238.1)
(0.9)
(70.9)
(10.1)
(320.0)

(3,944.0)
(220.5)
(4.3)
(12.0)
(4,180.8)
(4,500.8)
3,621.1

48 Change in accounting policy (continued)

Consolidated balance sheet
Non-current assets
Investment and development property
Plant and equipment
Investment in joint ventures
Investment in associates
Other investments
Goodwill
Derivative financial instruments
Trade and other receivables

Current assets
Trading property
Trade and other receivables
Derivative financial instruments
Short-term investments
Cash and cash equivalents

Total assets
Current liabilities
Trade and other payables
Current tax liabilities
Borrowings
Derivative financial instruments

Non-current liabilities
Borrowings
Derivative financial instruments
Other payables
Deferred tax

Total liabilities 
Net assets

144

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk48 Change in accounting policy (continued)

Consolidated balance sheet
Non-current assets
Investment and development property
Plant and equipment
Investment in joint ventures
Investment in associates
Other investments
Goodwill
Derivative financial instruments
Trade and other receivables

Current assets
Trading property
Trade and other receivables
Derivative financial instruments
Cash and cash equivalents

Total assets
Current liabilities
Trade and other payables
Current tax liabilities
Borrowings
Derivative financial instruments

Non-current liabilities
Borrowings
Derivative financial instruments
Other payables

Total liabilities 
Net assets

As previously presented
£m

Impact of IFRS 11
£m

2012

Re-presented
£m

7,009.7
5.6
–
40.9
148.8
4.0
21.2
104.0
7,334.2

2.1
66.6
0.7
188.1
257.5
7,591.7

(220.9)
(0.6)
(94.2)
(19.1)
(334.8)

(3,751.6)
(495.8)
(3.3)
(4,250.7)
(4,585.5)
3,006.2

(275.5)
–
191.9
–
–
–
–
(11.5)
(95.1)

(1.9)
(3.3)
–
(5.7)
(10.9)
(106.0)

9.6
0.2
0.1
–
9.9

92.5
3.5
0.1
96.1
106.0
–

6,734.2
5.6
191.9
40.9
148.8
4.0
21.2
92.5
7,239.1

0.2
63.3
0.7
182.4
246.6
7,485.7

(211.3)
(0.4)
(94.1)
(19.1)
(324.9)

(3,659.1)
(492.3)
(3.2)
(4,154.6)
(4,479.5)
3,006.2

49 Share-based payment
The Group operates a number of share-based payment arrangements providing employee benefits and incentives. All schemes 
are equity settled, and as such the expense recognised in the income statement is based on the fair value of the equity instruments 
awarded as determined at their grant date. The expense is recognised on a straight-line basis over the vesting period based on Group 
estimates of the number of shares that are expected to vest.

Share Option Schemes
Options to subscribe for ordinary shares may be awarded under the Intu Properties plc Approved Share Option Scheme and the Intu 
Properties plc Unapproved Share Option Scheme.

Certain grants are subject to an earnings per share (‘EPS’) performance condition. Options granted to members of the Executive 
Committee in 2012 are subject to a sliding scale performance condition based on EPS growth of between 4 to 6 per cent per annum 
over a three-year period. Options granted to staff who are not members of the Executive Committee 2012 are not subject to a 
performance condition.

145

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk49 Share-based payment (continued)
Except in the case of a ‘good’ leaver, options may not be exercised within three years of grant and before satisfaction or waiver of any 
applicable performance condition, and are forfeited if the employee leaves the Group before the options become capable of exercise. 
The options automatically lapse if not exercised within 10 years of the date of grant.

Movements in the number of share options outstanding and their related weighted average exercise prices are as follows:

Outstanding at 1 January
Awarded prior to rights issue
Forfeited prior to rights issue
Lapsed prior to rights issue
Exercised prior to rights issue
Adjustment for rights issue
Awarded after rights issue
Forfeited after rights issue
Exercised after rights issue
Outstanding at 31 December
Exercisable at 31 December

Number of options
5,867,697
–
(10,000)
(536,628)
(11,041)
897,337
1,834,800
(100,759)
(1,768,303)
6,173,103
2,406,626

2014

Weighted average 
exercise price (pence)
320
–
335
430
272
n/a
292
287
255
275
253

Number of options
6,202,036
1,565,000
(234,417)
(93,016)
(1,571,906)
–
–
–
–
5,867,697
3,744,305

2013

Weighted average 
exercise price (pence)
312
335
346
389
294
n/a
–
–
–
320
307

The weighted average share price at the date of exercise during the year was 307p (2013 – 334p).

The number of options outstanding at 31 December 2014 includes a total of 2,150,541 (2013 – 3,817,931) which are subject to a 
capped gain price of £2.8563 per share (as adjusted for rights issue). In 2013, 663,192 were subject to a capped price of £3.066 per 
share (adjusted for the rights issue). All were exercised in 2014. If the market price of shares at the date of exercise exceeds the capped 
price, the maximum gain the holder of such options can realise is the difference between exercise price and the capped price per share.

Share options outstanding at 31 December 2014 had exercise prices between 232p and 292p (2013 – between 272p and 528p) and a 
weighted average remaining contractual life of approximately seven years (2013 – seven years). More detail by exercise price ranges is 
shown below:

Exercise price (pence)
232 to 292

Exercise price (pence)
272 to 346
387 to 528

2014

Weighted  
average remaining 
contractual life
7

2013

Weighted  
average remaining 
contractual life
7
5

Number of options
6,173,103

Number of options
5,331,069
536,628

The fair value of options granted during the year, determined using the Black-Scholes option pricing model, was £0.26 per option 
(2013 – £0.34). The significant inputs to the model for the majority of options granted during the year were as follows:

Share price and exercise price at grant date
Expected option life in years
Risk free rate
Expected volatility
Expected dividend yield

2014
£2.92
4 years
1.8%
19.2%
4.7%

2013
£3.35
4 years
0.9%
22.0%
4.5%

Expected dividend yield is based on public pronouncements about future dividend levels. All other measures are based on 
historical data.

146

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk49 Share-based payment (continued)
Performance Share Plan 
The Company operates a Performance Share Plan (‘PSP’) for eligible employees at the discretion of the Remuneration Committee. 
The PSP was approved by shareholders at the 2013 Annual General Meeting.

Awards may be made in the form of nil cost options, a conditional share award or a joint share ownership award and fixed value zero 
cost option, and eligible employees may be granted any combination of such awards subject to any individual limits.

Vesting of PSP awards made in 2014 and 2013 is based on Total Shareholder Return (TSR) and Absolute Total Return (TR) with 
performance measured one third over three years, one third over four years and one third over five years. Half of the awards vest by 
reference to TR (25 per cent vesting for 6 per cent per annum return; full vesting for 10 per cent per annum; straight line vesting in 
between). The remaining half of the awards vest by reference to TSR relative to the top five UK-listed REITs (25 per cent return vesting 
for TSR in line with the third rated company; full vesting for TSR in line with the top rated company; straight line vesting in between) 
subject to a Remuneration Committee operated discretionary assessment of underlying financial performance. 

Movements in the number of PSP options outstanding are as follows:

Outstanding at 1 January
Adjustment for rights issue
Awarded during the year
Forfeited in the year
Outstanding at 31 December

2014 
Number of  
options
1,913,145
205,416
1,559,340
(129,825)
3,548,076

2013 
Number of 
options
–
–
1,913,145
–
1,913,145

The fair value of TSR options granted during the year was determined using the Monte-Carlo option pricing model. The fair value 
of the TR options granted during the year was determined using the Black-Scholes option pricing model. The fair values per option 
granted in the year were as follows:

Performance period
3 years
4 years
5 years

TSR
£0.74
£0.79
£0.84

2014

TR
£0.73
£0.73
£0.73

TSR
£0.72
£0.98
£1.42

The significant inputs to the valuation model for the TSR options granted during the year were as follows:

Performance period
Share price at grant date
Expected option life in years
Risk free rate
Expected volatility
Expected competitor volatility 
Average correlation

TSR 3 years
£2.92
2.7 years
1.06%
20%
11%-17%
68%

TSR 4 years
£2.92
3.7 years
1.51%
23%
11%-17%
71%

2014

TSR 5 years
£2.92
4.7 years
1.83%
26%
11%-17%
72%

TSR 3 years
£3.57
2.5 years
0.38%
23%
20%-23%
72%

TSR 4 years
£3.57
3.5 years
0.58%
27%
24%-27%
74%

2013

TR
£0.89
£0.89
£0.89

2013

TSR 5 years
£3.57
4.5 years
0.81%
43%
41%-52%
78%

The fair value of the TR options, before taking account of the performance condition, is equal to the share price at the date of grant 
of £2.92 (2013 – £3.57) as these awards accumulate dividends over the performance period. At the date of grant a 25 per cent vesting 
has been assumed resulting in a fair value per share of £0.73 (2013 – £0.89) as above.

Joint Share Ownership Plan
Eligible employees may be invited to participate in the Joint Share Ownership Plan (‘JSOP’) which forms part of the Intu Properties 
plc Unapproved Share Option Scheme and the PSP. Under the JSOP shares are held jointly by the employee and the Employee Share 
Ownership Plan Trustee with any increases in the share price and dividends paid on those shares being allocated between the joint 
owners in accordance with the terms of the scheme.

Conditions for exercise (including satisfaction of the same performance condition), forfeiture and lapsing are as set out above for 
options or PSP generally.

147

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk49 Share-based payment (continued)
In 2012, individuals who received awards of unapproved options in 2011 and 2012 were given the option to exchange their awards for 
jointly owned shares under the JSOP. In 2013, participants in the PSP were given the option to take their awards in the form of jointly 
owned shares under the JSOP and fixed value zero cost options. No option was given in 2014.

Bonus Share Scheme
Under the Company’s Bonus Scheme (the ‘Bonus Scheme’), deferred shares may be awarded as part of any bonus.

Such awards comprise ‘Restricted’ shares and ‘Additional’ shares. Where awarded, Additional shares are equal to 50 per cent of the 
Restricted shares and SIP shares (see below) combined. The vesting of deferred share awards is not dependent on the achievement 
of any further performance conditions other than that participants remain employed by the Group for a specified time from the 
date of the award, typically two to three years in the case of Restricted shares and four years in the case of Additional shares. The fair 
value of Restricted shares granted with the condition for participants to remain employed by the Group for two years during the year, 
determined using the Black-Scholes option pricing model, was £2.66 per share (2013 – £3.06 per share). The fair value of Restricted 
shares with the condition for participants to remain employed by the Group for three years, determined using the Black-Scholes 
options pricing model, was £2.54. The significant inputs to the model were as follows:

Vesting period
Remain employed for
Share price at grant date
Expected option life in years
Risk free rate
Expected volatility
Expected dividend yield

Movements in shares awarded under the Bonus Share Scheme are as follows:

Year of grant
Outstanding at 1 January
Awarded during the year
Adjustment for rights issue
Forfeited during the year
Vested during the year
Outstanding at 31 December

Restricted
1,085,286
428,424
183,348
(35,751)
(647,500)
1,013,807

2014
3 years
£2.92
3 years
1.5%
15.6%
4.7%

2014

Additional
–
–
–
–
–
–

2014
2 years
£2.92
2 years
1.1%
15.4%
4.7%

Restricted
995,099
545,219
–
(32,885)
(422,147)
1,085,286

2013
2 years
£3.35
2 years
0.6%
14.2%
4.5%

2013

Additional
–
–
–
–
–
–

Share incentive plan (‘SIP’)
The Company operates a SIP for all eligible employees, who may receive up to £3,000 (£3,600 from the tax year 2014/15) worth of 
shares as part of their annual bonus arrangements. The SIP arrangements offer worthwhile tax advantages to employees and to 
the Company. 

The SIP Bonus shares can be released three years after the date of the award, provided the individual employee has remained in 
employment, but the shares must then be held in trust for a further two years in order to qualify for tax advantages. The fair value of 
shares granted during the year, determined using the Black-Scholes option pricing model, was £2.92 per share (2013 – £3.35 per share). 
As these awards accumulate dividends, the fair value of each share awarded is equal to the share price at the date of grant of £2.92.

As part of the SIP arrangements, the Company also offers eligible employees the opportunity to participate in a ‘Partnership’ share 
scheme, under which employees can save up to £125 a month (£150 a month from the tax year 2014/15). The Group offers one free 
Matching share for every two Partnership shares purchased by the employee at the end of a 12 month saving period. Matching shares 
are forfeited if the employee leaves the Group within three years of the date of award, and qualify for tax advantages if they are held in 
the SIP for five years. The fair value of Matching shares is determined by the market price at the grant date.

The dividend payable in respect of the shares held in the SIP is used to purchase additional shares, known as Dividend Shares, which 
are also held in trust and allocated to individuals and are subject to the same conditions of release.

148

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.uk49 Share-based payment (continued)

Movements in SIP bonus shares granted are as follows:

Outstanding at 1 January
Awarded during the year
Adjustment for rights issue
Forfeited during the year
Vested during the year1
Outstanding at 31 December2

1  May still be held in trust.

2  Shares that remain within their three-year holding period.

2014
224,743
114,319
7,158
(20,171)
(65,778)
260,271

2013
147,935
84,956
–
(8,148)
–
224,743

50 Pensions
The Group operates defined contribution group pension plans for its head office and centre management staff. Additionally the Group 
makes contributions to self-invested personal pension arrangements (‘SIPPs’) on behalf of an Executive Director. All contributions are 
invested in funds administered outside of the Group.

In 2013, the Group also operated for Trafford Centre employees a trustee-based money purchase scheme (The Trafford Centre 
Limited Retirement Benefits Scheme) and a stakeholder scheme. From 1 October 2013, the Group’s subsidiary, Intu Retail Services 
Limited has operated a defined contribution group pension plan for its staff, including previous members of The Trafford Centre 
Limited Retirement Benefit Scheme. Since 1 October 2013, the Group has made no further contribution to The Trafford Centre 
Limited Retirement Benefits Scheme, which no longer has any active members.

The pension charge for the Group’s contributions to these arrangements is the amount paid which totalled £2.7 million for the year 
ended 31 December 2014 (2013 – £1.9 million).

51 Events after the reporting period
On 19 January 2015 the Group completed the acquisition of Puerto Venecia Investments SOCIMI SA which owns the Puerto Venecia 
shopping centre in Zaragoza, Spain. Initial consideration was €215.5 million which will be adjusted to reflect the finalisation of the 
completion balance sheet. Additionally, loans of €59.1 million were acquired from the vendor. The value of investment properties 
on acquisition was €450.8 million and loan liabilities of €180.9 million were acquired and refinanced on completion. An exercise is 
being undertaken to assess the fair value of assets and liabilities acquired but has not been completed at the date of signing these 
financial statements.

52 Directors’ interests
(a) In shares in the Company
The number of ordinary shares of the Company in which the Directors were beneficially interested were:

Chairman:
Patrick Burgess
Deputy Chairman:
John Whittaker*
Executive:
David Fischel
Matthew Roberts
Non-Executive:
Adèle Anderson
Richard Gordon
Andrew Huntley 
Louise Patten 
Neil Sachdev
Andrew Strang 

2014

2013

37,627

29,266

296,155,452 192,102,358

965,646
154,506

666,987
64,499

18,124
7,004,818
7,714
12,857
–
–

13,712
5,436,526
18,000
10,000
–
–

*  Total beneficial interest includes shares held by subsidiaries of the Peel Group of which John Whittaker is the Chairman. In addition, the 2013 reporting included the 3.75 per cent 

convertible bonds issued on 28 January 2011 and converted on 7 July 2014, which are explained in detail in note 33, are held by the Peel Group and therefore constituted an interest 
of John Whittaker. John Whittaker’s total interest in ordinary shares of the Company (including shares issuable on conversion of the 3.75 per cent convertible bonds) at 31 December 
2013 was therefore 230,681,608, representing 23.69 per cent of issued share capital following such conversion. During the year, interest on the 3.75 per cent convertible bonds, 
recognised directly in equity totalled £2.9 million (2013 – £5.8 million).

149

AccountsStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk52 Directors’ interests (continued)
Conditional awards of shares have previously been made to Executive Directors under the Company’s annual bonus scheme.

The awards comprise ‘Restricted’ shares and ‘Additional’ shares, the latter equal to 50 per cent of the Restricted and Share Incentive 
Plan shares combined. Executive Directors were required to retain the shares, net of shares sold to meet tax and PAYE deductions, 
which vested ahead of the normal vesting date. 

Awards to Executive Directors under the scheme since January 2013 are as follows:

David Fischel

Market 
 price at  
award  
(pence)
336
335
292
292

Original  
vesting  
date
05/03/20141
07/03/2015
29/04/2016
29/04/2017

Market  
price at 
vesting 
(pence)
292
–
–
–

Number of 
shares at  
31 December 
2013
153,795
123,283
–
–

Adjustment  
for rights issue
25,991
20,834
–
–

Number of  
shares  
awarded 
during 2014
–
–
30,655
29,627

Number of  
shares  
vested  
during 2014
179,786
–
–
–

Number of 
shares at 
31 December 
2014 
–
144,117
30,655
29,627

Award date
05/03/2012
07/03/2013
29/04/2014
29/04/2014

Matthew Roberts 05/03/2012
07/03/2013
29/04/2014
29/04/2014

336
335
292
292

05/03/20141
07/03/2015
29/04/2016
29/04/2017

292
–
–
–

113,170
94,626
–
–

19,125
15,991
–
–

–
–
24,558
23,530

132,295
–
–
–

–
110,617
24,558
23,530

1  Due to the rights issue, vesting was delayed to 7 April 2014.

Details of Restricted and Additional shares awarded in respect of the year ended 31 December 2014 are given in the Directors’ 
remuneration report on pages 71 to 83.

Awards may also be made under the Company’s Share Incentive Plan (‘SIP’). The SIP shares can be released three years after the date 
of the award provided the individual Director has remained in employment but the shares must be held in trust for a further two years 
in order to qualify for tax advantages. The dividend payable in respect of the shares held in trust is used to purchase additional shares, 
known as Dividend Shares, which are also held in trust. 

Current Directors:
David Fischel
Matthew Roberts

At 
31 December 
2013

Removed from 
trust

Lapsed

Awarded1

Partnership, 
matching and 
dividend shares

At 
31 December 
2014

11,578
4,222

–
–

–
–

1,027
1,027

1,248
961

13,853
6,210

1  SIP shares in respect of the year ended 31 December 2013 awarded in April 2014. Details of SIP shares awarded in respect of the year ended 31 December 2014 are given in the 

Directors’ remuneration report on pages 71 to 83.

(b) In share options in the Company
Executive Directors interests in share options and the PSP are given in the Directors’ remuneration report on pages 71 to 83.

(c) Other disclosures
No Director had any dealings in the shares of any Group company between 31 December 2014 and 27 February 2015, being a date 
less than one month prior to the date of the notice convening the Annual General Meeting.

Other than as disclosed in these accounts, no Director of the Company had a material interest in any contract (other than service 
contracts), transaction or arrangement with any Group company during the year ended 31 December 2014.

150

Notes to the accountscontinuedAccountsIntu Properties plc  –  Annual Report 2014 intugroup.co.ukInvestment and development property 
(unaudited)

1 Property data

As at 31 December 2014
Subsidiaries
intu Trafford Centre
intu Lakeside
intu Metrocentre
intu Braehead
Manchester Arndale
intu Derby
intu Watford
intu Victoria Centre
intu Milton Keynes
intu Eldon Square
intu Chapelfield
Cribbs Causeway
intu Bromley
intu Potteries
Other
Investment and development property 
excluding Group’s share of joint ventures

Joint ventures
St David’s, Cardiff
intu Merry Hill
Parque Principado
Other
Investment and development property 
including Group’s share of joint ventures
As at 31 December 2013
including Group’s share of joint ventures

Notes

A  Revaluation surplus assessed from date of acquisition.

B  Calculated in local currency.

Passing rent
Annual property income
ERV
Weighted average unexpired lease term

Please refer to the Glossary for definitions.

Market value
£m

Revaluation 
surplus/deficit %

Net initial 
yield (EPRA)

‘Topped-up’ NIY 
(EPRA)

Nominal 
equivalent yield

Occupancy

2,200.0
1,255.0
928.1
599.3
430.2
420.0
335.0
314.0
277.5
272.6
261.0
242.9
170.7
164.5
210.8

8,081.6

308.0
434.8
82.2
56.8

8,963.4

7,623.8

+16%
+11%
+4%
–1%
+7%
+8%A
+3%
–7%
+10%
+7%
+7%
+5%
+5%
–3%

+15%
+7%A
+21%B

3.9%
4.2%
4.3%
3.7%
4.6%
6.3%
4.5%
4.0%
4.5%
4.1%
5.0%
4.1%
5.3%
5.3%

4.7%
5.1%
5.7%

4.0%
4.4%
4.7%
4.1%
4.7%
6.6%
4.8%
4.6%
4.6%
4.9%
5.5%
4.3%
5.6%
5.4%

4.9%
5.2%
6.5%

4.5%
5.0%
5.4%
5.9%
5.2%
6.2%
6.3%
6.2%
4.9%
6.1%
6.0%
5.5%
7.1%
7.5%

5.2%
5.1%
6.0%

4.36%

4.60%

5.32%

4.74%

4.97%

5.79%

95%
96%
96%
92%
96%
100%
92%
93%
99%
95%
97%
90%
86%
95%

93%
95%
99%

95%

95%

31 December 
2014
£m
401.4
436.2
515.3
7.4 years

31 December 
2013
£m
367.9
402.1
476.0
7.5 years

151

Other informationStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukInvestment and development property 
(unaudited) 

continued

2 Analysis of capital return in the year

Like-for-like property
Acquisitions
Part disposals
Developments
Total investment and development property

3 Additional property information

Market value

Revaluation surplus/(deficit)

2014
£m
7,839.7
923.2
126.1
74.4
8,963.4

2013 
£m 
7,187.5
–
357.0
79.3
7,623.8

£m
587.7
56.3
15.5
(11.3)
648.2

2014
%
8.2
n/a
n/a
n/a
n/a

Ownership

Note

Form of
OwnershipE

Gross area 
million
sq. ft.F

Year
opened

Acquisition
DateG

As at 31 December 2014
intu Trafford Centre
intu Lakeside
intu Metrocentre
intu Braehead
Manchester Arndale
intu Derby
intu Watford
intu Victoria Centre
intu Milton Keynes
intu Eldon Square
intu Chapelfield
Cribbs Causeway
intu Bromley
intu Potteries
St David’s, Cardiff
intu Merry Hill
Parque Principado
Other
Investment and development property 
including Group’s share of joint 
ventures
As at 31 December 2013

Notes

100%
100%
90%
100%
48%
100%
93%
100%
100%
60%
100%
33%
64%
100%
50%
50%
50%

1998
1990
1986
1999
1976
2007
1992
1972
2000
1976
2005
1998
1991
1998
2009
1985
2001

2011
–
1995
–
2005
2014
–
2002H
2013
–
–
2005
–
–
2006
2014
2013

FH
FH
LH
FH
LH
FH/LH
LH
FH
FH
FH/LH
FH
FH/LH
LH
FH
FH/LH
FH
FH

A

B

C

D

2.0
1.4
2.1
1.1
1.6
1.3
0.7
1.0
0.4
1.4
0.5
1.1
0.5
0.6
1.4
1.7
0.8
1.8

21.4
18.2

A 

 Interest shown is that of the Metrocentre Partnership in intu Metrocentre (90 per cent) and the Metro Retail Park (100 per cent). The Group has a 60 per cent interest in the 
Metrocentre Partnership which is consolidated as a subsidiary of the Group.

B  The Group’s interest is through a joint operation ownership of a 95 per cent interest in Manchester Arndale, and a 90 per cent interest in New Cathedral Street, Manchester.

C  The Group’s interest is through a joint operation ownership of a 66 per cent interest in The Mall at Cribbs Causeway and a 100 per cent interest in The Retail Park, Cribbs Causeway.

D 

Includes the Group’s interests in intu Broadmarsh, Soar at intu Braehead, Sprucefield and intu Uxbridge.

E  Form of ownership is shown as either freehold (‘FH’), leasehold (‘LH’) or freehold and leasehold (‘FH/LH’).

F  Area shown is not adjusted for the proportion of ownership.

G  The acquisition date is presented only where the centre was not built by the Group.

H 

Intu held a 20 per cent stake in intu Victoria Centre, Nottingham prior to 2002 when it acquired the remaining 80 per cent to take its holding to 100 per cent.

152

Other informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukFinancial covenants  
(unaudited)

Intu (SGS) Finance plc and Intu (SGS) Finco Limited (‘Secured Group Structure’)

Term loan
3.875 per cent bonds
4.625 per cent bonds
4.250 per cent bonds

Loan
£m
351.8
450.0
350.0
350.0
1,501.8

Maturity
2018
2023
2028
2030

LTV 
covenant*

LTV 
actual

Interest 
cover 
covenant*

Interest 
cover 
actual

80%

47%

125%

241%

*  Tested on the Security Group, the principal assets of which are intu Lakeside, intu Braehead, intu Watford, intu Victoria Centre, intu Chapelfield and intu Derby.

The structure has a tiered operating covenant regime giving the Group a significant degree of flexibility when the covenants are below 
certain levels. In higher tiers the level of flexibility is reduced. The Group retains operating control below loan to value of 72.5 per cent 
and interest cover above 1.4x. No financial covenant default occurs unless the loan to value exceeds 80 per cent or the interest cover 
falls below 1.25x.

The Trafford Centre Finance Limited
There are no financial covenants on the intu Trafford Centre debt of £812.7 million at 31 December 2014. However a debt service 
cover ratio is assessed quarterly and where this falls below specified levels restrictions come into force. The loan to 31 December 
2014 market value ratio is 38 per cent. No restrictions are in place at present.

Intu Metrocentre Finance plc

4.125 per cent bonds

Loan
£m
485.0

Maturity
2023

LTV 
covenant
100%

LTV 
actual
52%

Interest 
cover 
covenant
125%

Interest 
cover 
actual
212%

The structure’s covenant regime gives the Group a significant degree of flexibility when the covenants are below certain levels. 
The Group retains operating control below loan to value of 70 per cent and interest cover above 1.4x. No financial covenant default 
occurs unless loan to value exceeds 100 per cent or interest cover falls below 1.25x.

Other asset-specific debt

intu Bromley
Sprucefield
intu Merry Hill
intu Milton Keynes4
Barton Square
St David’s, Cardiff
Parque Principado5

Loan  
outstanding
at 31 January
20151
£m
114.1
30.0
191.3
125.3
42.5
122.5
€94.7m

Loan to  
31 December  
2014  
market value2
67%
44%
44%
45%
49%
40%
51%

LTV 
covenant
80%
65%
65%
65%
65%
65%
65%

Interest 
cover 
covenant
120%
150%
150%
150%
175%
150%
150%

Interest 
cover 
actual3
198%
509%
338%
242%
205%
298%
273%

Maturity
2016
2016
2016
2017
2017
2021
2019

1 

2 

3 

 The loan values are the actual principal balances outstanding at 31 January 2015, which take into account any principal repayments made in January 2015.

 The loan to 31 December 2014 market value provides an indication of the impact the 31 December 2014 property valuations could have on the LTV covenants. The actual timing and 
manner of testing LTV covenants varies and is loan specific.

 Based on latest certified figures, calculated in accordance with loan agreements, which have been submitted between 31 December 2014 and 31 January 2015. The calculations are 
loan specific and include a variety of historic, forecast and in certain instances a combined historic and forecast basis.

4  During the year, the loan facility was extended by one year.

5  50 per cent of the debt is shown which is consistent with the Group’s economic interest.

153

Other informationStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukFinancial covenants  
(unaudited)

continued

Intu Debenture plc

Loan
£m
231.4

Maturity
2027

Capital cover
 covenant
150%

Capital cover 
actual
231%

Interest cover 
covenant
100%

Interest cover 
actual
114%

The debenture is currently secured on a number of the Group’s properties including intu Potteries, intu Eldon Square, intu Broadmarsh 
and Soar at intu Braehead. 

Should the capital cover or interest cover test be breached, Intu Debenture plc (the ‘Issuer’) has three months from the date of delivery 
of the valuation or the latest certificate to the Trustees to make good any deficiencies. The Issuer may withdraw property secured 
on the debenture by paying a sum of money or through the substitution of alternative property provided that the capital cover and 
interest cover tests are satisfied immediately following the substitution.

Financial covenants on corporate facilities

£600m facility, maturing in 2019*
£300m due in 2018 2.5 per cent 
convertible bonds**

Net worth 
Net worth
covenant
actual
£750m £2,575.3m

Interest cover
covenant
120%

Interest cover 
actual
192%

Borrowings/net 
worth covenant
110%

Borrowings/net 
worth actual
57%

n/a

n/a

n/a

n/a

175%

10%

* 

 Tested on the Borrower Group which excludes, at the Group’s election, certain subsidiaries with asset-specific finance. The facility is secured on the Group’s investments in 
Manchester Arndale and Cribbs Causeway. 

**  Tested on the Group excluding, at the Group’s election, the borrowings on certain subsidiaries with asset-specific finance.

Interest rate swaps
The table below sets out the nominal amount and average rate of hedging, excluding lenders’ margins, in place under current and 
forward starting swap contracts.

Nominal amount
£m

Average rate
%

1,678.3
1,382.4
926.8
675.9
665.6
283.5

3.20
3.41
4.62
4.82
4.83
4.53

In effect on or after:
1 year
2 years
5 years
10 years
15 years
20 years

154

Other informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukGroup including share of joint ventures 
(unaudited)

for the year ended 31 December 2014

The information below is presented to show the Group including its share of joint ventures. A reconciliation from the amounts shown in 
the Group’s income statement and balance sheet is also shown. 

Underlying profit for the year ended 31 December 2014

Rent receivable
Service charge income
Facilities management income from joint ventures
Revenue
Net rental income
Net other income
Administration expenses
Underlying operating profit
Finance costs
Finance income
Other finance costs
Underlying net finance costs
Underlying profit before tax, joint ventures and associates
Tax on underlying profit
Share of underlying profit of joint ventures
Remove amounts attributable to non-controlling interests
Interest on convertible bonds deducted directly in equity
Underlying earnings

Balance sheet as at 31 December 2014

Assets
Investment and development property
Investments in joint ventures
Derivative financial instruments
Cash and cash equivalents
Other assets
Total assets
Liabilities
Borrowings
Derivative financial instruments
Other liabilities
Total liabilities
Net assets

Group’s income 
statement  
£m
441.1
88.2
7.1
536.4
362.6
4.8
(30.8)
336.6
(197.1)
11.9
(6.1)
(191.3)
145.3
(0.6)
18.6
1.3
(2.9)
161.7

Share of joint 
ventures 
£m
39.3
9.5
(3.0)
45.8
34.0
–
(0.3)
33.7
(4.1)
(10.7)
–
(14.8)
18.9
(0.3)
(18.6)
–
–
–

Group’s
balance sheet  
£m

Share of joint 
ventures 
£m

8,019.6
851.5
9.7
230.0
451.2
9,562.0

(4,354.0)
(356.5)
(254.7)
(4,965.2)
4,596.8

869.2
(851.5)
–
30.1
29.5
77.3

(35.6)
(0.4)
(41.3)
(77.3)
–

Group  
including  
share of joint 
ventures 
£m
480.4
97.7
4.1
582.2
396.6
4.8
(31.1)
370.3
(201.2)
1.2
(6.1)
(206.1)
164.2
(0.9)
–
1.3
(2.9)
161.7

Group  
including  
share of joint 
ventures 
£m

8,888.8
–
9.7
260.1
480.7
9,639.3

(4,389.6)
(356.9)
(296.0)
(5,042.5)
4,596.8

155

Other informationStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukGroup including share of joint ventures 
(unaudited)

for the year ended 31 December 2014 continued

Net external debt 
The table below provides a reconciliation between the components of net debt included on the Group’s balance sheet and net 
external debt including the Group’s share of joint ventures’ debt and cash.

Total borrowings
Cash and cash equivalents
Net debt
Metrocentre compound financial instrument
Short-term investments1
Net external debt – before Group’s share of joint ventures
Add share of borrowing of joint ventures
Less share of cash of joint ventures
Net external debt – including Group’s share of joint ventures
Analysed as:
Debt including Group’s share of joint ventures
Cash including Group’s share of joint ventures
Short-term investments1
Net external debt – including Group’s share of joint ventures

2014 
£m
4,354.0
(230.0)
4,124.0
(166.1)
–
3,957.9
35.6
(30.1)
3,963.4

4,223.5
(260.1)
–
3,963.4

2013 
£m
4,014.9
(156.7)
3,858.2
(160.0)
(69.3)
3,628.9
78.3
(8.8)
3,698.4

3,933.2
(165.5)
(69.3)
3,698.4

1  Short-term investments represents CMBS notes issued in respect of intu Metrocentre and received as cash in February 2014 following refinancing of this debt.

Debt to assets ratio

2014 
£m
8,963.4
(3,963.4)
44.2%

2013 
£m
7,623.8
(3,698.4)
48.5%

2014 
£m
(201.2)
1.2
(2.9)
(202.9)
370.3
(0.6)
369.7
1.82x

2013 
£m
(197.2)
0.6
(5.8)
(202.4)
345.6
(0.1)
345.5
1.71x

Market value of investment and development property
Net external debt
Debt to assets ratio

Interest cover

Finance costs
Finance income
Interest on convertible bonds recognised directly to equity

Underlying operating profit
Less trading property related items

Interest cover

156

Other informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukUnderlying profit statement 
(unaudited)

The underlying profit information in the table below shows the Group including its share of joint ventures which have been included on 
a line-by-line basis.

Net rental income
Net other income

Administration expenses 
Underlying operating profit
Finance costs
Finance income
Other finance costs
Underlying net finance costs
Underlying profit before tax and 
associates
Tax on underlying profit
Share of underlying profit/(loss) of 
associates
Remove amounts attributable to 
non-controlling interests
Interest on convertible bonds deducted 
directly in equity
Underlying earnings
Underlying earnings per share (pence)
Weighted average number of shares 
(million)

Year ended  
31 December  
2014 
£m
396.6
4.8
401.4
(31.1)
370.3
(201.2)
1.2
(6.1)
(206.1)

Year ended  
31 December  
2013 
£m
369.5
3.8
373.3
(27.7)
345.6
(197.2)
0.6
(6.5)
(203.1)

164.2
(0.9)

142.5
(0.9)

–

1.3

(2.9)
161.7
13.3p

–

4.4

(5.8)
140.2
13.7p

Six months  
ended  
31 December  
2014 
£m
207.4
2.8
210.2
(16.2)
194.0
(103.5)
0.7
(3.0)
(105.8)

Six months  
ended  
31 December 
2013
£m
188.5
1.4
189.9
(13.8)
176.1
(98.7)
–
(3.2)
(101.9)

88.2
(0.6)

–

2.1

–
89.7
6.9p

74.2
(0.6)

(0.1)

1.5

(2.9)
72.1
6.9p

Six months  
ended  
30 June  
2014
£m
189.2
2.0
191.2
(14.9)
176.3
(97.7)
0.5
(3.1)
(100.3)

76.0
(0.3)

–

(0.8)

(2.9)
72.0
6.4p

Six months  
ended  
30 June  
2013
£m
181.0
2.4
183.4
(13.9)
169.5
(98.5)
0.6
(3.3)
(101.2)

68.3
(0.3)

0.1

2.9

(2.9)
68.1
6.8p

1,214.6

1,027.1

1,297.9

1,049.7

1,129.5

1,004.0

For the reconciliation from basic earnings per share see note 17.

157

Other informationStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukEPRA performance measures  
(unaudited) 

1 Summary
The EPRA Best Practice Recommendations identify six key performance measures, including the EPRA Cost Ratios. The measures are 
deemed to be of importance for investors in property companies and aim to encourage more consistent and widespread disclosure. 
The Group is supportive of this initiative but continues to disclose additional measures throughout this report which it believes are 
more appropriate in the Group’s current circumstances.

In 2014, the Group retained its EPRA Gold Award for exceptional compliance with the EPRA Best Practice Recommendations.

The EPRA measures, as calculated including the Group’s share of joint ventures, are summarised below and detailed in the 
tables following:

EPRA cost ratio (including direct vacancy costs)
EPRA cost ratio (excluding direct vacancy costs)
EPRA earnings
– per share
EPRA NAV
– per share
EPRA NNNAV
– per share
EPRA net initial yield
EPRA ‘topped-up’ NIY
EPRA vacancy rate

Table
2
2
3
3
4(a)
4(a)
4(b)
4(b)
5
5
6

2014
19.4%
15.5%
£154.9m
12.8p

Restated 
2013
18.9%
15.7%
£134.6m
13.1p
£4,740.0m £3,669.5m
334p
£4,322.4m £3,535.3m
321p
4.7%
5.0%
3.0%

329p
4.4%
4.6%
3.0%

361p

Details of the Group’s performance against the EPRA Best Practice Recommendations on Sustainability Reporting can be found 
in full in the 2014 Corporate Responsibility Report. In 2014, the Group was awarded a Gold EPRA Sustainability Best Practice 
Recommendations award.

2 EPRA Cost Ratios

Other non-recoverable costs
Administration expenses – ongoing
Net service charge costs
Remove:
Service charge costs recovered through rents
EPRA costs – including direct vacancy costs
Direct vacancy costs
EPRA costs – excluding direct vacancy costs

Rent receivable
Rent payable
Gross rental income less ground rent payable
Remove:
Service charge costs recovered through rents
Gross rental income

2014 
£m
49.1
31.1
11.3

(3.3)
88.2
(17.9)
70.3

480.4
(23.4)
457.0

(3.3)
453.7

2013 
£m
43.9
27.7
10.7

(2.5)
79.8
(13.5)
66.3

447.6
(23.5)
424.1

(2.5)
421.6

EPRA cost ratio (including direct vacancy costs)
EPRA cost ratio (excluding direct vacancy costs)

19.4%
15.5%

18.9%
15.7%

158

Other informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukEPRA performance measures  
(unaudited) 

3 EPRA earnings
EPRA earnings per share has been presented as recommended by EPRA which seeks to assist comparison between European 
property companies. However, we believe that our measure of underlying earnings per share is more appropriate than the EPRA 
measure in the context of our business as set out in note 17. The key difference relates to the adjustments in respect of exceptional 
items where EPRA is prescriptive about the adjustments that can be made limiting these to acquisition related costs and costs incurred 
on termination of derivative financial instruments. A reconciliation of EPRA earnings per share to the Group’s measure of underlying 
earnings per share is provided below. 

On 22 April 2014, the Company issued 278,241,628 new ordinary shares of 50 pence each through a rights issue. The number of shares 
previously used to calculate earnings per share have been adjusted to reflect the rights issue as per note 17.

Earnings 
£m
583.3

Shares 
million
1,214.6

Earnings 
£m
354.0

Shares 
million
1,027.1

Re-presented 
2013

Pence per 
share
34.5p

Basic earnings per share 
Remove:
Revaluation of investment and 
development property
Gain on acquisition of businesses
Gain on disposal of subsidiaries
Share of associates’ adjusting items
Share of joint ventures’ adjusting items
Change in fair value of financial 
instruments
Exceptional administration costs – 
acquisition and disposal related
Exceptional finance charges – termination 
of derivative financial instruments
Tax on the above
Non-controlling interests in respect of 
the above
EPRA earnings per share
Reconciliation to the Group’s measure of 
underlying earnings per share
Remove:
Other exceptional items
Other exceptional tax
Add:
Share of joint ventures’ adjusting items
Non-controlling interest in respect of 
the above
Underlying earnings per share

(567.8)
(1.6)
(0.6)
(0.8)
(81.7)

157.6

13.1

44.1
(5.6)

14.9
154.9

7.3
(1.1)

0.6

–
161.7

2014

Pence per 
share
48.0p

(46.7)p
(0.1)p
–
(0.1)p
(6.7)p

(109.9)
–
–
(0.5)
(17.5)

13.0p

(272.3)

1.1p

3.6p
(0.5)p

1.2p
12.8p

0.6p
(0.1)p

–

–
13.3p

13.2

155.1
3.4

9.1
134.6

10.9
(4.9)

0.1

(0.5)
140.2

1,027.1

1,027.1

1,214.6

1,214.6

(10.7)p
–
–
–
(1.7)p

(26.5)p

1.3p

15.1p
0.3p

0.8p
13.1p

1.0p
(0.4)p

–

–
13.7p

159

Other informationStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukEPRA performance measures  
(unaudited) 

Continued

4 EPRA NAV
(a) EPRA NAV
EPRA NAV has been presented as recommended by EPRA which seeks to assist comparison between European property companies. 
However, we believe that our measure of NAV per share (diluted, adjusted), as presented in note 18a, is more appropriate than the 
EPRA measure in the context of our business. The key difference is the swaps not currently used for economic hedges of debt which 
are excluded in the Group’s definition of NAV per share (diluted, adjusted). The adjustment in respect of the non-controlling interest 
recoverable balance not recognised is due to historic accounting practices and is required, in our view, to give a more appropriate value 
of net assets attributable to equity owners of the Group. A reconciliation of EPRA NAV to the Group’s measure of NAV per share 
(diluted, adjusted) is provided below.

As for earnings per share, the comparative number of shares have been adjusted to reflect the rights issue. See note 17 for details.

NAV attributable to owners of Intu Properties plc
Dilutive convertible bonds, share options and awards
Diluted NAV
Remove:
Fair value of derivative financial instruments (excluding swaps 
not currently used for economic hedges of debt and net of tax)
Deferred tax on investment and development property and 
other investments
Goodwill resulting from recognition of deferred tax liabilities
Share of joint ventures’ adjusting items
Non-controlling interest in respect of the above
Add:
Non-controlling interest recoverable balance not recognised
EPRA NAV
Reconciliation to the Group’s measure of underlying earnings per 
share
Remove:
Swaps not currently used for economic hedges of debt 
(net of tax)
NAV per share (diluted, adjusted)

Net assets  
£m
4,524.0
22.2
4,546.2

Shares 
million
1,303.7
8.6
1,312.3

2014

NAV per  
share  
pence
347p

347p

Net assets  
£m
3,518.8
3.8
3,522.6

Shares 
million
1,055.5
45.1
1,100.6

Re-presented 
2013

NAV per  
share  
pence
333p

320p

104.3

14.1
–
4.1
–

8p

1p
–
–
–

61.9

20.4
(4.2)
1.3
(3.8)

6p

2p
–
–
–

71.3
4,740.0

1,312.3

5p
361p

71.3
3,669.5

1,100.6

6p
334p

228.9
4,968.9

1,312.3

18p
379p

134.9
3,804.4

1,100.6

12p
346p

(b) EPRA NNNAV
The Group’s measure of NNNAV per share (diluted, adjusted) disclosed in note 18 is equal to the EPRA NNNAV measure 
presented below.

EPRA NAV
Fair value of derivative financial instruments (net of tax)
Excess of fair value of debt over book value
Deferred tax on investment and development property and 
other investments
Share of joint ventures’ adjusting items
Non-controlling interests in respect of the above
EPRA NNNAV

160

Net assets  
£m
4,740.0
(104.3)
(310.2)

(14.1)
(6.0)
17.0
4,322.4

Shares 
million
1,312.3

1,312.3

2014

NAV per  
share  
pence
361p
(8)p
(24)p

Net assets  
£m
3,669.5
(61.9)
(56.9)

(1)p
–
1p
329p

(20.4)
(1.3)
6.3
3,535.3

Re-presented 
2013

NAV per  
share  
pence
334p
(6)p
(5)p

(2)p
–
–
321p

Shares 
million
1,100.6

1,100.6

Other informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk5 EPRA net initial yield and ‘topped-up’ NIY

Investment and development property
Less developments
Completed property portfolio
Allowance for estimated purchasers costs
Gross up completed property portfolio valuation

Annualised cash passing rental income
Property outgoings
Annualised net rents
Notional rent on expiration of rent free periods or other lease incentives
Topped-up net annualised rent

EPRA net initial yield
EPRA ‘topped-up’ NIY

2014 
£m
8,963
(74)
8,889
457
9,346

436
(21)
415
19
434

4.4%
4.6%

EPRA net initial yield and ‘topped-up’ NIY by property is given in the Investment and development property section.

6 EPRA vacancy rate

intu Trafford Centre
intu Lakeside
intu Metrocentre
intu Braehead
Manchester Arndale
intu Derby
intu Watford
intu Victoria Centre
intu Milton Keynes
intu Eldon Square
intu Chapelfield
Cribbs Causeway
intu Potteries
intu Bromley
St David’s, Cardiff
intu Merry Hill
Parque Principado

EPRA vacancy rate is the ERV of vacant space divided by total ERV.

2014 
%
3.4
2.2
2.7
3.8
2.6
0.1
2.6
3.3
0.8
3.1
1.2
8.2
3.0
4.8
5.0
3.0
0.7
3.0

2013 
£m
7,624
(29)
7,595
361
7,956

397
(20)
377
17
394

4.7%
5.0%

2013 
%
2.7
2.3
3.5
3.1
2.7
n/a
1.1
2.4
1.8
2.9
3.8
5.8
4.4
4.7
4.9
n/a
2.5
3.0

161

Other informationStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukFinancial record

2010 – 2014 

Net rental income
Underlying earnings
Underlying earnings per share1
Dividend per share1
Property revaluation surplus

2010
£277m
£97m
14.0p
13.7p
£501m

2011
£364m
£139m
15.0p
13.7p
£63m

2012
£363m
£138m
14.7p
13.7p
£41m

2013
£370m
£140m
13.7p
13.7p
£126m

2014
£397m
£162m
13.3p
13.7p
£648m

NAV per share (diluted, adjusted)1
Market value of investment and development property
Net external debt

355p
£5,099m
£2,437m

356p
£6,960m
£3,374m

357p
£7,073m
£3,504m

346p
£7,624m
£3,698m

379p
£8,963m
£3,963m

Debt to assets ratio
Interest cover

Change in like-for-like net rental income
Occupancy
Growth in footfall (like-for-like)

48.0%
1.56x

2.1%
98%
3%

48.5%
1.71x

3.6%
97%
2%

49.5%
1.69x

(2.7)%
96%
(1)%

48.5%
1.71x

(1.9)%
95%
(2)%

44.2%
1.82x

(3.2)%
95%
+0%

Amounts presented include the Group’s share of joint ventures.

1  Amounts for 2013 and earlier are as adjusted by the bonus factor. See note 17.

162

Other informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukGlossary

ABC1 customers
Proportion of customers within UK social groups A, B and 
C1, defined as members of households whose chief earner’s 
occupation is professional, higher or intermediate management, 
or supervisory.

Annual property income
The Group’s share of passing rent plus the external valuers’ 
estimate of annual excess turnover rent and sundry income such 
as that from car parks and mall commercialisation.

Debt to assets ratio
Net external debt dividend by the market value of investment 
and development property.

Diluted figures
Reported amounts adjusted to include the effects of dilutive 
potential shares issuable under convertible bonds and employee 
incentive arrangements.

Interest rate swap
A derivative financial instrument enabling parties to exchange 
interest rate obligations for a predetermined period. These are 
used by the Group to convert floating rate debt to fixed rates.

IPD
Investment Property Databank Limited, producer of an 
independent benchmark of property returns. 

Like-for-like property
Investment property which has been owned throughout both 
periods without significant capital expenditure in either period, 
so that income can be compared on a like-for-like basis. For the 
purposes of comparison of capital values, this will also include 
assets owned at the previous reporting period end but not 
throughout the prior period.

Long-term lease
A lease with a term certain of at least five years. 

Earnings per share
Profit for the period attributable to owners of Intu divided by the 
weighted average number of shares in issue during the period.

LTV (loan to value)
The ratio of attributable debt to the market value of an 
investment property. 

EPRA
European Public Real Estate Association, the publisher of 
Best Practice Recommendations intended to make financial 
statements of public real estate companies in Europe clearer, 
more transparent and comparable.

ERV (estimated rental value)
The external valuers’ estimate of the Group’s share of the 
current annual market rent of all lettable space net of any non-
recoverable charges, before bad debt provision and adjustments 
required under IFRS regarding tenant lease incentives.

NAV per share (diluted, adjusted)
NAV per share calculated on a diluted basis and adjusted to 
reflect any unrecognised surplus on trading properties (net of 
tax), to remove the fair value of derivatives (net of tax), to remove 
goodwill resulting from the recognition of deferred tax liabilities, 
and to remove deferred tax on investment and development 
property and other investments.

Net asset value (NAV) per share
Net assets attributable to owners of Intu Properties plc divided 
by the number of ordinary shares in issue at the period end.

Exceptional items
Exceptional items are those items that in the Directors’ view 
are required to be separately disclosed by virtue of their size, 
nature or incidence to enable a full understanding of the Group’s 
financial performance. 

Net external debt
Net debt after removing the Metrocentre compound financial 
instrument and, for 31 December 2013, short-term investments 
representing CMBS notes issued in respect of intu Metrocentre 
and received as cash in February 2014.

Headline rent ITZA
Annual contracted rent per square foot after expiry of 
concessionary periods in terms of zone A.

Interest cover
Underlying operating profit excluding trading property related 
items divided by the net finance cost plus interest on convertible 
bonds recognised in equity excluding the change in fair value of 
financial instruments, exceptional finance costs and amortisation 
of compound financial instruments.

Net initial yield (‘EPRA’)
Annualised net rent on investment property (after deduction 
of revenue costs such as head rent, running void, service 
charge after shortfalls, empty rates and merchant association 
contribution) expressed as a percentage of the gross market 
value before deduction of theoretical acquisition costs, consistent 
with EPRA’s net initial yield, and as provided by the Group’s 
independent external valuers.

Net rental income
The Group’s share of net rents receivable as shown in the income 
statement, having taken due account of non-recoverable costs, 
bad debt provisions and adjustments to comply with IFRS 
including those regarding tenant lease incentives.

163

Other informationStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukGlossary

Continued

Scrip Dividend Scheme
The Group offers shareholders the opportunity to participate 
in the Scrip Dividend Scheme. This enables participating 
shareholders to receive shares instead of cash when a Scrip 
Alternative is offered for a particular dividend. 

Short-term lease
A lease with a term certain of less than five years. 

Tenant (or lease) incentives
Any incentives offered to occupiers to enter into a lease. 
Typically incentives are in the form of an initial rent free period 
and/or a cash contribution to fit out the premises. Under IFRS the 
value of incentives granted to tenants is amortised through the 
income statement on a straight-line basis over the lease term.

Topped-up NIY (‘EPRA’)
Net initial yield adjusted for the expiration of rent free periods and 
other unexpired lease incentives.

Total financial return
The change in NAV per share (diluted, adjusted) plus dividends 
per share paid in the period expressed as a percentage of opening 
NAV per share (diluted, adjusted).

Total property return
The change in capital value, less any capital expenditure incurred, 
plus net income in the year expressed as a percentage of the 
capital employed (opening capital value plus capital expenditure 
incurred) in the year as calculated by IPD.

Trading property
Property held for trading purposes rather than to earn rentals 
or for capital appreciation and shown as a current asset in the 
balance sheet.

Underlying earnings per share (EPS)
Earnings per share adjusted to exclude valuation movements, 
exceptional items and related tax. 

Underlying figures
Amounts described as underlying exclude valuation movements, 
exceptional items and related tax.

Vacancy rate (‘EPRA’)
The ERV of vacant space divided by total ERV.

Yield shift
A movement (usually expressed in basis points) in the yield of a 
property asset.

NNNAV per share (diluted, adjusted)
NAV per share (diluted, adjusted) adjusted to include the fair 
values of derivatives, debt and deferred taxes.

Nominal equivalent yield
Effective annual yield to a purchaser from an asset at market 
value before taking account of notional acquisition costs 
assuming rent is receivable annually in arrears, reflecting ERV but 
disregarding potential changes in market rents, as determined by 
the Group’s independent external valuers.

Occupancy
The passing rent of let and under offer units expressed as a 
percentage of the passing rent of let and under offer units 
plus ERV of un-let units, excluding development and recently 
completed properties. Units let to tenants in administration and 
still trading are treated as let and those no longer trading are 
treated as un-let.

Passing rent
The Group’s share of contracted annual rents receivable at 
the balance sheet date. This takes no account of accounting 
adjustments made in respect of rent free periods or tenant 
incentives, the reclassification of certain lease payments as 
finance charges or any irrecoverable costs and expenses, and 
does not include excess turnover rent, additional rent in respect 
of unsettled rent reviews or sundry income such as from car 
parks etc. Contracted annual rents in respect of tenants in 
administration are excluded.

PMA
Property Market Analysis LLP, a producer of property market 
research and forecasting.

Property Income Distribution (PID)
A dividend, generally subject to UK withholding tax at the 
basic rate of income tax, that a UK REIT is required to pay to its 
shareholders from its qualifying rental profits. Certain classes 
of shareholder may qualify to receive a PID gross, shareholders 
should refer to intugroup.co.uk for further information. 
The Group can also pay non-PID dividends which are not subject 
to UK withholding tax.

Real Estate Investment Trust (REIT)
REITs are internationally recognised property investment vehicles 
which have now been introduced in many countries around the 
world. Each country has its own rules, but the broad intention 
of REITs is to encourage investment in domestic property by 
removing tax distortions for investors.

In the UK, REITs must meet certain ongoing rules and 
regulations, including the requirement to distribute at least 
90 per cent of qualifying rental profits to shareholders. 
Withholding tax of 20 per cent is deducted from these Property 
Income Distributions (see Glossary). Profits from a REIT’s non-
property business remain subject to normal corporation tax. 
The Group elected for REIT status in the UK with effect from 
1 January 2007.

164

Other informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukDividends

PID SPECIAL NOTE: 
UK shareholders 
For those who are eligible for exemption from the 20 per 
cent withholding tax and have not previously registered for 
exemption, an HM Revenue & Customs (‘HMRC’) Tax Exemption 
Declaration is available for download from the ‘Investors’ section 
of the Intu Properties plc website (intugroup.co.uk), or on request 
to our UK registrars, Capita Asset Services. Validly completed 
forms must be received by Capita Asset Services no later than 
the dividend Record Date, to be advised; otherwise the dividend 
will be paid after deduction of tax.

South African and other non-UK shareholders 
South African shareholders may apply to HMRC after payment 
of the dividend for a refund of the difference between the 20 per 
cent withholding tax and the UK/South African double taxation 
treaty rate of 15 per cent. Other non-UK shareholders may 
be able to make similar claims for a refund of UK withholding 
tax deducted. Refund application forms for all non-UK 
shareholders are available for download from the ‘Investors’ 
section of the Intu Properties plc website (intugroup.co.uk), or 
on request to our South African registrars, Computershare, or 
HMRC. UK withholding tax refunds are not claimable from Intu 
Properties plc, the South African Revenue Service (‘SARS’) or 
other national authorities, only from the UK’s HMRC. 

Additional information on PIDs can be found at intugroup.co.uk/
investors/shareholders-bondholders/real-estate-investment-trust/.

The above does not constitute advice and shareholders should 
seek their own professional guidance. Intu Properties plc does 
not accept liability for any loss suffered arising from reliance on 
the above.

The Directors of Intu Properties plc have proposed a final 
dividend per ordinary share (ISIN GB0006834344) of 9.1 pence 
(2013 – 9.1 pence as adjusted for the rights issue bonus factor) 
to bring the total dividend per ordinary share for the year to 
13.7 pence (2013 – 13.7 pence as adjusted by the rights issue 
bonus factor). A scrip dividend alternative will continue to 
be offered.

The dividend may be partly paid as a Property Income 
Distribution (‘PID’) and partly paid as a non-PID. The PID element 
will be subject to deduction of a 20 per cent withholding tax 
unless exemptions apply (please refer to the PID special note 
below). Any non-PID element will be treated as an ordinary UK 
company dividend. For South African shareholders, non-PID 
cash dividends may be subject to deduction of South African 
Dividends Tax at 15 per cent.

The following are the salient dates for the payment of the 
proposed final dividend.

Tuesday 31 March 2015
Sterling/Rand exchange rate struck

Wednesday 1 April 2015
Sterling/Rand exchange rate and dividend amount in SA 
currency announced

Monday 13 April 2015
Ordinary shares listed ex-dividend on the Johannesburg 
Stock Exchange

Thursday 16 April 2015
Ordinary shares listed ex-dividend on the London Stock Exchange

Friday 17 April 2015
Record date for 2014 final dividend in London and Johannesburg

Thursday 28 May 2015
Dividend payment date for shareholders

South African shareholders should note that, in accordance with 
the requirements of Strate, the last day to trade cum-dividend 
will be Friday 10 April 2015 and that no dematerialisation or 
rematerialisation of shares will be possible from Monday 13 April 
2015 to Friday 17 April 2015 inclusive. No transfers between the 
UK and South African registers may take place from Thursday 
31 March 2015 to Sunday 19 April 2015 inclusive. 

165

Other informationStrategic reportGovernanceAccountsOther informationIntu Properties plc  –  Annual Report 2014 intugroup.co.ukShareholder information

Registered Office
40 Broadway, London SW1H 0BT 
Registered in England & Wales no. 3685527

Websites
intugroup.co.uk

intu.co.uk

Registrars
All enquiries concerning shares or shareholdings, including 
notification of change of address, queries regarding loss of a 
share certificate and dividend payments should be addressed to:

For shareholders registered in the UK
Capita Asset Services  
The Registry, 34 Beckenham Road, Beckenham, Kent BR3 4TU 
Telephone (within UK) 0871 664 0300 (calls cost 10p per 
minute plus network extras; lines are open 9.00 am – 5.30 pm 
Monday – Friday)  
Telephone (outside UK) +44 20 8639 3399 
Email: ssd@capitaregistrars.com 
capitashareportal.com

For shareholders registered in South Africa
Computershare Investor Services (Pty) Ltd 
70 Marshall Street, Johannesburg 2001 
South Africa 
Postal address: 
PO Box 61051 
Marshalltown 2107, South Africa 
Telephone +27 11 370 5000 
Facsimile +27 11 688 5221 
Email: web.queries@computershare.co.za 
computershare.com

Payment of dividends
Shareholders who wish to have their dividends paid directly into 
a bank or building society account should complete a mandate 
form available from the appropriate registrars. 

Share price information
The latest information on the Intu Properties plc share price is 
available on the website intugroup.co.uk.

Web-based enquiry service for shareholders 
Shareholders registered in the UK can go to capitashareportal.
com to obtain details of their shareholdings and dividends. 
The shareholder’s surname, Investor Code (found on any 
correspondence from registrars) and postcode are required to 
use this service. Shareholders may also use this service to amend 
or change their address and dividend mandate details.

Shareholders registered in South Africa can go to computershare.
com/investor to obtain details of their shareholdings. 
Shareholders will need to follow a registration process in order 
to access such information. Unfortunately, due to South African 
legal requirements, shareholders may not update records, but will 
be able to view their entire holding of shares globally. Please note 
that the Computershare company code for Intu Properties plc 
is ITUZ.  

166

Share dealing
Existing UK shareholders may trade Intu Properties plc shares 
through Capita Share Dealing Services who provide an easy to 
use, real-time online, telephone and postal dealing service. 

Contact details are:

capitadeal.com  
Telephone (within UK) 0871 664 0364 (calls cost 10p per 
minute plus network extras; lines are open 8.00 am – 4.30 pm 
Monday – Friday) 
(Ireland) Lo-call 1 890 946 375  
(outside UK) +44 20 3367 2686

Existing South African shareholders whose shares are held in 
electronic format through Computershare CSDP may trade 
Intu Properties plc shares through Computershare’s low cost 
telephone share dealing service on 0861 100 950 (SA calls only).

Sharegift
Shareholders with a small number of shares, which may be 
uneconomic to sell on a commission basis, may wish to consider 
donating them to the charity Sharegift (registered charity no. 
1052686). Further information can be found on Sharegift’s 
website sharegift.org or by calling them on 020 7930 3737.

Strate Charity Shares
SA shareholders for whom the cost of selling their shares 
would exceed the market value of such shares may wish to 
consider donating them to charity. An independent non-profit 
organisation called Strate Charity Shares has been established 
to administer this process. The South African Revenue Service 
(SARS) has advised Strate Charity Shares that the value of any 
shares donated may be deducted from taxable income, as 
the scheme is registered under section 18A of the Income Tax 
Act. For further details, queries and/or donations contact the 
Strate Share Care toll free help line on 0800 202 363 or  
+2711 373 0038 if you are phoning from outside South Africa or 
email charityshares@computershare.co.za

Electronic communication
The Company supplies information such as the Annual Report 
via its website to shareholders who have consented to such 
communication. Shareholders will be notified by email or post 
when new information is available on the website.

Shareholders can at any time revoke a previous instruction in 
order to receive hard copies of shareholder information.

UK shareholders may register to receive email alerts by logging 
on to the website of the UK Registrars (capitashareportal.
com) and following the instructions given to register an email 
address. SA shareholders may register to receive email alerts 
by written instruction to the SA Registrar, Computershare, sent 
either by email (ecomms@computershare.co.za) or by facsimile 
(+27 11 688 5248). Once registered, shareholders are sent a 
‘Notice of Availability’ email highlighting that the Annual Report 
or other information is available for viewing on the website.

Other informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk167

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Other informationIntu Properties plc  –  Annual Report 2014 intugroup.co.uk.

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This report contains ‘forward-looking statements’ regarding the belief or current 
expectations of Intu Properties plc, its Directors and other members of its senior 
management about Intu Properties plc’s businesses, financial performance and 
results of operations. These forward-looking statements are not guarantees of 
future performance. Rather, they are based on current views and assumptions 
and involve known and unknown risks, uncertainties and other factors, many of 
which are outside the control of Intu Properties plc and are difficult to predict, 
that may cause actual results, performance or developments to differ materially 
from any future results, performance or developments expressed or implied 
by the forward-looking statements. 

These forward-looking statements speak only as at the date of this report. Except as 
required by applicable law, Intu Properties plc makes no representation or warranty 
in relation to them and expressly disclaims any obligation to update or revise any 
forward-looking statements contained herein to reflect any change in Intu Properties 
plc’s expectations with regard thereto or any change in events, conditions or 
circumstances on which any such statement is based. 

Any information contained in this report on the price at which shares or other 
securities in Intu Properties plc have been bought or sold in the past, or on the 
yield on such shares or other securities, should not be relied upon as a guide to 
future performance.

 
 
 
 
 
 
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Intu Properties plc 
40 Broadway,  
London SW1H 0BT

intugroup.co.uk

 
 
 
 
 
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