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Itron

itri · NASDAQ Technology
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Ticker itri
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Industry Hardware, Equipment & Parts
Employees 5001-10,000
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FY2020 Annual Report · Itron
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2020 | ANNUAL REPORT
creating a more resourceful world

TO OUR SHAREHOLDERS
While 2020 presented a number of unique and 

By deploying our advanced networks, we enhance 

difficult challenges, Itron’s global workforce, partners 

our ability to expand our value with our Outcomes 

and customers effectively mobilized to keep our 

segment. We increased our endpoints under 

customers’ energy and water critical infrastructure 

management to over 74 million, a 15% increase 

operational. As a community, we emerged stronger 

from 2019. 

with an energized focus on innovation, resiliency, 

and sustainability to serve utilities and cities, globally. 

To accelerate our vision, we have assembled 

a growing ecosystem of hundreds of global 

The work we do at Itron profoundly matters as 

developers and channel partners to extend our reach 

we keep the world’s critical infrastructure running, 

and assist in deploying more advanced applications 

ensuring the “lights stay on,” “home temperatures 

efficiently and effectively on our secure multi-

are comfortable,” “cities are bright” and “clean water 

purpose multi-tenant platform. 

flows.” We are committed to making the most of 

the energy and water resources that we have today 

and creating a better tomorrow for our customers, 

employees and the communities we serve.

Based on our industry innovation, we continue to 

receive recognition and awards for public safety 

and innovation. Itron was named the winner of a 

Gold Stevie® Award in the Industrial Products & 

Clean, safe, and reliable energy and water form 

Services category for our methane gas detectors. 

the foundation of society as we know it today. 

As winner of the 2020 IoT Evolution Product of the 

Both are increasingly strained by a variety of 

Year Award, we were recognized for the wastewater 

dynamic forces, ranging from severe weather, 

monitoring solution developed in collaboration with 

robustly integrating new energy sources, security 

Miami-Dade County Water & Sewer Department 

and aging infrastructure to digital transformation, 

(WASD), Utility Systems Science & Software 

and rising consumer expectations. We are 

(US3) and the Avanti Company via the Itron 

dedicated to empowering our customers to tackle 

Developer Program. 

these challenges in our pursuit to create a more 

resourceful world.

PROGRESS IN 2020 
We made solid progress on our company priorities 

Furthermore, we reinvigorated our approach to 

Itron’s ESG strategy built upon four key pillars: 

Environmental and Operational Stewardship; 

Solution Impact and Community Involvement; 

Diversity and Our Human Capital Pledge; 

in 2020. The cumulative number of our distributed 

and Effective Shareholder Advocacy. We are 

intelligence-capable endpoints exceeded 2.7 million 
as we expanded our footprint with over 20 
distributed intelligence customers actively deploying 

concentrating on inclusiveness by creating an 

environment where each employee not only has 

a “seat at the table,” but feels “welcome at the 

our flexible and agile platform and dozens more 

table” and feels connected to Itron’s purpose. We 

in the pipeline. Distributed intelligence enables 

expanded our ESG reporting framework, aligning to 

aggregated computing and distributed decision-

the United Nations Sustainable Development Goals, 

making at the grid edge. This capability is key in 

and are partnering with our stakeholders on finding 

helping our customers better monitor and manage 

solutions to make the world more resourceful.

their power grids.

INNOVATION TO DRIVE 
THE INDUSTRY FORWARD 
Looking ahead, we are emerging from the 

Further expanding the possibilities for our 

COVID-19 pandemic stronger and with a renewed 

customers, our technology partners are building 

focus on innovation, resiliency and sustainability to 

a pipeline of new applications leveraging our 

better serve our customers and communities. We 

distributed intelligence platform. As the leader in 

are entering 2021 with total backlog at record 

distributed intelligence for critical infrastructure, 

levels and are well-positioned to build on our 

Itron’s platform provides our customers and 

successes in 2020. 

Itron is stronger and focused on the future. Our 

priorities of expanding our footprint, increasing our 

value and extending our reach remain unchanged. 

As our customers face unrelenting environmental 

and social challenges, critical infrastructure has 

taken centerstage. Itron’s solutions are helping our 

customers solve these pressing challenges and 

enabling them to deliver energy and water more 

efficiently and reliably. 

We continue to see robust activity from our 

customers looking to deploy higher value solutions 

and applications that increase efficiency and insight 

into their operations. By investing in our distributed 

intelligence platform, we are enabling our customers 

to improve grid efficiency, reliability, and safety, while 

partners flexibility that can be deployed today, with a 

path for tomorrow as their needs and wants change 

over time.

There has never been a more pivotal time to be in 

the utility and smart cities space, as we innovate the 

way utilities and cities manage energy and water. 

Itron’s global workforce, partners and customers 

continue to put forth tremendous effort to keep our 

energy, water and cities’ critical infrastructure intact 

and operational. As a community, we were forced 

to adapt and overcome in 2020. These efforts have 

collectively made us more agile and capable for the 

journey ahead.

We are excited about the future and look forward 

to continuing our efforts to create value for our 

stakeholders in 2021 and beyond.

transforming customer service and accommodating 

Sincerely, 

more distributed energy resources onto the grid. 

This is coming to life across our customers as they 

have begun utilizing our multi-purpose network for 

energy applications, water applications and smart 

city applications across different organizations. 

Thomas L. Deitrich
President and Chief Executive Officer

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 

1934

For the fiscal year ended December 31, 2020

OR
☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT 

OF 1934

For the transition period from             to             

Commission file number 000-22418

ITRON, INC.

(Exact name of registrant as specified in its charter)

Washington
(State of Incorporation)

91-1011792
(I.R.S. Employer Identification Number)

2111 N Molter Road, Liberty Lake, Washington 99019 
(509)  924-9900 
(Address and telephone number of registrant's principal executive offices)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class
Common stock, no par value

Trading Symbol(s)
ITRI

Name of each exchange on which registered
NASDAQ Global Select Market

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes  ☒  No  ☐
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes ☐  No  ☒
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during 
the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for 
the past 90 days.  Yes  ☒  No  ☐
Indicate  by  check  mark  whether  the  registrant  has  submitted  electronically  every  Interactive  Data  File  required  to  be  submitted  pursuant  to  Rule  405  of 
Regulation  S-T  (§  232.405  of  this  chapter)  during  the  preceding  12  months  (or  for  such  shorter  period  that  the  registrant  was  required  to  submit  such 
files).  Yes  ☒  No  ☐
Indicate  by  check  mark  whether  the  registrant  is  a  large  accelerated  filer,  an  accelerated  filer,  a  non-accelerated  filer,  a  smaller  reporting  company,  or  an 
emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company"  
in Rule 12b-2 of the Exchange Act.

Large accelerated filer
Non-accelerated filer

☒
☐	(Do not check if a smaller reporting company)

Accelerated filer
Smaller reporting company
Emerging growth company

☐
☐
☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or 
revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ☐
Indicate by check mark whether the registrant has filed a report on and attestation to its management's assessment of the effectiveness of its internal control 
over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its 
audit report.  ☒
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).  Yes  ☐  No  ☒
As  of  June  30,  2020  (the  last  business  day  of  the  registrant's  most  recently  completed  second  fiscal  quarter),  the  aggregate  market  value  of  the  shares  of 
common  stock  held  by  non-affiliates  of  the  registrant  (based  on  the  closing  price  for  the  common  stock  on  the  NASDAQ  Global  Select  Market)  was 
$2,649,283,506.
As of January 31, 2021, there were outstanding 40,455,126 shares of the registrant's common stock, no par value, which is the only class of common stock of 
the registrant.
DOCUMENTS INCORPORATED BY REFERENCE
The information called for by Part III is incorporated by reference to the definitive Proxy Statement for the Annual Meeting of Shareholders of the Company to 
be held on May 13, 2021. 

 
 
 
 
 
 
Itron, Inc.

Table of Contents

PART I

Item 1:

Business

Item 1A: Risk Factors

Item 1B: Unresolved Staff Comments

Item 2:

Item 3:

Item 4:

Properties

Legal Proceedings

Mine Safety Disclosures

PART II

Item 5:

Item 6:
Item 7:

Market for Registrant's Common Equity, Related Stockholder Matters and Issuer 
Purchases of Equity Securities

Selected Consolidated Financial Data

Management's Discussion and Analysis of Financial Condition and Results of Operations

Item 7A: Quantitative and Qualitative Disclosures About Market Risk

Item 8:

Financial Statements and Supplementary Data

Consolidated Statements of Operations

Consolidated Statements of Comprehensive Income (Loss)

Consolidated Balance Sheets

Consolidated Statements of Equity

Consolidated Statements of Cash Flows

Item 9:

Notes to Consolidated Financial Statements
Changes in and Disagreements With Accountants on Accounting and Financial 
Disclosure

Item 9A: Controls and Procedures

Item 9B: Other Information

PART III

Item 10: Directors, Executive Officers and Corporate Governance

Item 11:
Item 12:

Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related 
Stockholder Matters

Item 13:

Certain Relationships and Related Transactions, and Director Independence

Item 14:

Principal Accountant Fees and Services

PART IV

Item 15:

Exhibit and Financial Statement Schedules

SIGNATURES

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In this Annual Report on Form 10-K, the terms "we", "us", "our", "Itron", and the "Company" refer to Itron, Inc.

Certain Forward-Looking Statements

This report contains, and our officers and representatives may from time to time make, "forward-looking statements" within the 
meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements 
are  neither  historical  factors  nor  assurances  of  future  performance.  These  statements  are  based  on  our  expectations  about, 
among  others,  revenues,  operations,  financial  performance,  earnings,  liquidity,  earnings  per  share,  cash  flows  and 
restructuring  activities  including  headcount  reductions  and  other  cost  savings  initiatives.  This  document  reflects  our  current 
strategy, plans and expectations and is based on information currently available as of the date of this Annual Report on Form 
10-K.  When  we  use  words  such  as  "expect",  "intend",  "anticipate",  "believe",  "plan",  "goal",  "seek",  "project",  "estimate", 
"future", "strategy", "objective", "may", "likely", "should", "will", "will continue", and similar expressions, including related to 
future  periods,  they  are  intended  to  identify  forward-looking  statements.  Forward-looking  statements  rely  on  a  number  of 
assumptions and estimates. Although we believe the estimates and assumptions upon which these forward-looking statements 
are  based  are  reasonable,  any  of  these  estimates  or  assumptions  could  prove  to  be  inaccurate  and  the  forward-looking 
statements based on these estimates and assumptions could be incorrect. Our operations involve risks and uncertainties, many 
of  which  are  outside  our  control,  and  any  one  of  which,  or  a  combination  of  which,  could  materially  affect  our  results  of 
operations and whether the forward-looking statements ultimately prove to be correct. Actual results and trends in the future 
may  differ  materially  from  those  suggested  or  implied  by  the  forward-looking  statements  depending  on  a  variety  of  factors. 
Therefore, you should not rely on any of these forward-looking statements. Some of the factors that we believe could affect our 
results  include  our  ability  to  execute  on  our  restructuring  plan,  our  ability  to  achieve  estimated  cost  savings,  the  rate  and 
timing  of  customer  demand  for  our  products,  rescheduling  of  current  customer  orders,  changes  in  estimated  liabilities  for 
product  warranties,  adverse  impacts  of  litigation,  changes  in  laws  and  regulations,  our  dependence  on  new  product 
development  and  intellectual  property,  future  acquisitions,  changes  in  estimates  for  stock-based  and  bonus  compensation, 
increasing  volatility  in  foreign  exchange  rates,  international  business  risks,  uncertainties  caused  by  adverse  economic 
conditions,  including,  without  limitation  those  resulting  from  extraordinary  events  or  circumstances  such  as  the  COVID-19 
pandemic and other factors that are more fully described in Part I, Item 1A: Risk Factors included in our Annual Report on 
Form 10-K and other reports on file with the Securities and Exchange Commission. We undertake no obligation to update or 
revise any forward-looking statement, whether written or oral.

The  impact  caused  by  the  ongoing  COVID-19  pandemic  includes  uncertainty  as  to  the  duration,  spread,  severity,  and  any 
resurgence of the COVID-19 pandemic including other factors contributing to infection rates, such as reinfection or mutation 
of  the  virus,  the  effectiveness  or  widespread  availability  and  application  of  any  vaccine,  the  duration  and  scope  of  related 
government  orders  and  restrictions,  impact  on  overall  demand,  impact  on  our  customers’  businesses  and  workforce  levels, 
disruptions of our business and operations, including the impact on our employees, limitations on, or closures of, our facilities, 
or the business and operations of our customers or suppliers. Our estimates and statements regarding the impact of COVID-19 
are made in good faith to provide insight to our current and future operating and financial environment and any of these may 
materially change due to factors outside our control. For more information on risks associated with the COVID-19 pandemic, 
please see our updated risk in Part I, Item 1A: Risk Factors of this document.

PART I

Item 1:    Business

Available Information

Documents  we  provide  to  the  Securities  and  Exchange  Commission  (SEC)  are  available  free  of  charge  under  the  Investors 
section of our website at www.itron.com as soon as practicable after they are filed with or furnished to the SEC. In addition, 
these documents are available at the SEC's website (http://www.sec.gov).

General

Itron is a leader in the Industrial Internet of Things (IIoT), enabling utilities and cities to safely, securely and reliably deliver 
critical  infrastructure  solutions  to  communities  in  more  than  100  countries.  Our  proven  platform  enables  smart  networks, 
software, services, devices and sensors to help our customers better manage their operations in the energy, water, and smart city 
spaces.  We  are  among  the  leading  technology  and  services  companies  offering  end-to-end  device  solutions,  networked 
solutions, and outcomes-based products and services to the utility and municipal sectors. Our comprehensive offerings measure, 
monitor,  and  provide  data  analytics  and  services  that  enable  utilities  and  municipalities  to  manage  their  critical  resources 
responsibly and efficiently.

1

We  have  over  40  years  of  experience  supporting  utilities  and  municipalities  in  the  management  of  their  data  and  critical 
infrastructure needs and we have delivered continuous innovation to help drive the industry forward. Incorporated in 1977 with 
a focus on meter reading services and technology, we entered the electricity meter manufacturing business with the acquisition 
of Schlumberger Electricity Metering in 2004. In 2007, we expanded our presence in global meter manufacturing and systems 
with the acquisition of Actaris Metering Systems SA. In 2017, we completed our acquisition of Comverge by purchasing the 
stock of its parent, Peak Holding Corp. (Comverge), which enabled us to offer integrated cloud-based demand response, energy 
efficiency, and customer engagement solutions. In 2018, we strengthened our ability to deliver a broader set of solutions and to 
increase the pace of growth and innovation in the utility, smart city, and broader IIoT markets with the acquisition of Silver 
Spring Networks, Inc. (SSNI).

Looking  forward,  we  will  continue  to  innovate  and  support  open  standards  and  maintain  a  device-  and  transport-agnostic 
platform that enables our customers to meet their immediate needs either directly or via our eco-system of over 250 partners. 
With  a  networked  footprint  of  over  200  million  connected  devices,  we  will  continue  to  develop  more  applications,  new 
opportunities, and enhanced outcomes for our customers in the future.

The  following  is  a  discussion  of  our  solutions,  our  markets,  and  our  operating  segments.  Refer  to  Item  7:  Management's 
Discussion and Analysis of Financial Condition and Results of Operations and Item 8: Financial Statements and Supplementary 
Data for specific segment results.

Our Business 

The way the world manages energy and water will be one of the defining actions of this century. At Itron, we are committed to 
creating a more resourceful world—one where energy, water, and city resources are managed safely, securely, and reliably, to 
help  improve  day-to-day  life  and  promote  the  well-being  of  people  around  the  world.  We  invent  new  ways  for  cities  and 
utilities  to  work  together  so  they  can  cost-effectively  leverage  the  same  infrastructure  to  deliver  multiple  services  and 
applications on a reliable, intelligent platform capable of serving all their customers.

Itron helps our customers adapt to a rapidly changing world and address a number of macro trends, including: 

•

•
•

Infrastructure – such as aging infrastructure, grid security, renewable energy and storage, and incorporating electric 
vehicles into the grid
Environmental – such as extreme weather, resource scarcity and sustainability, safety, monitoring, and management
Social – such as increased customer expectations, urbanization, population increase, and the management of "big data" 
and incorporating IIoT technology into their existing operations. 

Our solutions include the deployment of smart networks, software, services, devices, sensors and data analytics upon a platform 
that  allows  our  customers  to  not  only  address  the  changing  macro  environment  listed  above  but  also  to  address  pressing 
industry challenges to better manage assets, secure revenue, lower operational costs, improve customer service, develop new 
business  models  and  revenue  streams,  improve  safety,  and  enable  efficient  management  of  valuable  resources.  Our 
comprehensive solutions and data analytics also help our customers address operational issues including increasing demand on 
resources, non-technical loss, leak detection, environmental and regulatory compliance, integrating renewable and distributed 
energy sources, and improving operational reliability. 

Itron solutions include technology, software, and services delivered as part of a standalone, one-time purchase or end-to-end 
solution  over  multiple  years.  The  portfolio  includes  hardware  products  used  for  measurement,  control,  or  sensing  with  and 
without communications capability; a combination of endpoints and network infrastructure with embedded intelligence that is 
designed and sold as a complete solution to acquire and transport application-specific data; and value-added services, software, 
and  products  that  organize,  analyze,  and  interpret  data  to  gain  insights,  make  decisions,  and  inform  actions.  We  also  offer 
managed  services,  software-as-a-service  (SaaS),  network-as-a-service  (NaaS),  technical  support  services,  licensing  hardware 
technology, and consulting services.

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Industry Drivers
Utility and municipalities are undergoing an evolution in how they operate critical infrastructure, manage scarce resources, and 
interact  with  their  customers.  Efficiently  managing  resources  within  energy,  water,  and  cities  is  a  top  priority  globally,  as 
increasing populations and resource consumption continues to stress an aging infrastructure. The growing demand for energy, 
water,  and  municipal  services  coupled  with  the  proliferation  of  renewable  energy  sources,  smart  communicating  devices, 
sensors,  and  multiple  data-producing  technologies  is  forcing  providers  to  rethink  how  they  operate  and  service  their 
communities.  This  evolution  comes  at  a  time  when  utilities  and  municipalities  are  challenged  by  cost  constraints,  regulatory 
requirements, environmental concerns, safety, and resource scarcity. Itron provides its customers with a solution-based offering 
to  safely,  securely,  and  reliably  optimize  their  critical  infrastructure  to  improve  the  efficiency  of  their  services  and  to  better 
understand  their  customers  with  near  real-time  knowledge  of  their  resource  usage.  An  added  benefit  of  our  solutions  is  the 
utility  or  municipality  can  empower  their  customers  to  understand  and  have  control  over  their  resource  usage,  allowing  for 
better management and conservation of valuable resources.

To address these challenges, utilities and cities are looking to leverage innovations across a networked platform such as edge 
(or distributed) intelligence to build and maintain critical infrastructure that can: 

Efficiently and effectively operate energy and water systems that are safe, reliable, and resilient
Reduce the risk and impact of natural disasters
Think for itself, repair itself, and anticipate problems before they occur

•
•
•
• Deliver enhanced, more personalized services at lower cost
• Accommodate next-generation services through shared infrastructure between utilities and cities/municipalities
•

Provide actionable insights for asset management

Our Operating Segments
We  operate  under  the  Itron  brand  worldwide  and  manage  and  report  under  three  operating  segments:  Device  Solutions, 
Networked Solutions, and Outcomes. The following is a description of each of the three segments:

Device Solutions – This segment primarily includes hardware products used for measurement, control, or sensing that do 
not have communications capability embedded for use with our broader Itron systems, i.e., hardware-based products not 
part of a complete "end-to-end" solution. Examples from the Device Solutions portfolio include: standard endpoints that 
are shipped without Itron communications, such as our standard gas, electricity, and water meters for a variety of global 
markets  and  adhering  to  regulations  and  standards  within  those  markets,  as  well  as  our  heat  and  allocation  products; 
communicating  meters  that  are  not  a  part  of  an  Itron  end-to-end  solution  such  as  Smart  Spec  meters;  and  the 
implementation and installation of non-communicating devices, such as gas regulators.

Networked  Solutions  –  This  segment  primarily  includes  a  combination  of  communicating  devices  (e.g.,  smart  meters, 
modules,  endpoints,  and  sensors),  network  infrastructure,  and  associated  application  software  designed  and  sold  as  a 
complete solution for acquiring and transporting robust application-specific data. Networked Solutions includes products 
and  software  for  the  implementation,  installation,  and  management  of  communicating  devices  and  data  networks. 
Examples  from  the  Networked  Solutions  portfolio  include:  communicating  measurement,  control,  or  sensing  endpoints 
such  as  our  Itron®  and  OpenWay®  Riva  meters,  Itron  traditional  ERT®  technology,  Intelis  smart  gas  or  water  meters, 
500G  gas  communication  modules,  500W  water  communication  modules;  GenX  networking  products,  network  modules 
and interface cards; and specific network control and management software applications. The IIoT solutions supported by 
this segment include automated meter reading (AMR), advanced metering infrastructure (AMI), smart grid and distribution 
automation,  smart  street  lighting  and  an  ever-growing  set  of  smart  city  applications  such  as  traffic  management,  smart 
parking,  air  quality  monitoring,  electric  vehicle  charging,  customer  engagement,  digital  signage,  acoustic  (e.g.,  gunshot) 
detection, and leak detection and mitigation for both gas and water systems. Our IIoT platform allows all of these industry 
and smart city applications to be run and managed on a single, multi-purpose network.

Outcomes  –  This  segment  primarily  includes  our  value-added,  enhanced  software  and  services  in  which  we  manage, 
organize,  analyze,  and  interpret  data  to  improve  decision  making,  maximize  operational  profitability,  drive  resource 
efficiency, and deliver results for consumers, utilities, and smart cities. Outcomes places an emphasis on delivering to Itron 
customers  high-value,  turn-key,  digital  experiences  by  leveraging  the  footprint  of  our  Device  Solutions  and  Networked 
Solutions  segments.  The  revenues  from  these  offerings  are  primarily  recurring  in  nature  and  would  include  any  direct 
management of Device Solutions, Networked Solutions, and other products on behalf of our end customers. Examples from 
the  Outcomes  portfolio  include:  our  meter  data  management  and  analytics  offerings;  our  managed  service  solutions 
including  NaaS  and  platform-as-a-service,  forecasting  software  and  services;  our  Distributed  Intelligence  suite  of 

3

applications  and  services;  and  any  consulting-based  engagement.  Within  the  Outcomes  segment,  we  also  identify  new 
business models, including performance-based contracting, to drive broader portfolio offerings across utilities and cities.

Bookings and Backlog of Orders
Bookings  for  a  reported  period  represent  customer  contracts  and  purchase  orders  received  during  the  period  for  hardware, 
software, and services that have met certain conditions, such as regulatory and/or contractual approval. Total backlog represents 
committed  but  undelivered  products  and  services  for  contracts  and  purchase  orders  at  period-end.  Twelve-month  backlog 
represents the portion of total backlog that we estimate will be recognized as revenue over the next 12 months. Backlog is not a 
complete  measure  of  our  future  revenues  as  we  also  receive  significant  book-and-ship  orders,  as  well  as  frame  contracts. 
Bookings and backlog may fluctuate significantly due to the timing of large project awards. In addition, annual or multi-year 
contracts are subject to rescheduling and cancellation by customers due to the long-term nature of the contracts. Beginning total 
backlog, plus bookings, minus revenues, will not equal ending total backlog due to miscellaneous contract adjustments, foreign 
currency fluctuations, and other factors. Total bookings and backlog include certain contracts with termination for convenience 
clauses,  which  will  not  agree  to  the  total  transaction  price  allocated  to  the  remaining  performance  obligations  disclosed  in 
Item 8: Financial Statements and Supplementary Data, Note 17: Revenues.

Year Ended

In millions

December 31, 2020

December 31, 2019

December 31, 2018

Total Bookings

Total Backlog

12-Month Backlog

$ 

2,213  $ 

2,551 

2,515 

3,259  $ 

3,207 

3,173 

1,204 

1,499 

1,349 

Sales and Distribution
We use a combination of direct and indirect sales channels in our operating segments. A direct sales force is utilized for large 
electric, natural gas, and water utilities, with which we have long-established relationships. This direct sales force is focused on 
solution  selling,  solving  problems  and  business  challenges,  and  delivering  valuable  outcomes  to  our  utility  and  smart  city 
customers. For smaller utilities and municipalities, we typically use an indirect sales channel that extends the reach of Itron's 
solutions by empowering trusted partners with the right tools, training, and technology to grow their business, deliver results, 
and help these customers better manage energy and water. These channels consist of distributors, sales representatives, partners, 
and meter manufacturer representatives.

No single customer represented more than 10% of total revenues for the years ended December 31, 2020, 2019, and 2018. Our 
10  largest  customers  accounted  for  approximately  33%  of  total  revenues  in  the  years  ended  December  31,  2020  and  31%  in 
2019 and 2018.

Manufacturing
Our products require a wide variety of components and materials, which are subject to price and supply fluctuations. We enter 
into standard purchase orders in the ordinary course of business, which can include purchase orders for specific quantities based 
on  market  prices,  as  well  as  open-ended  agreements  that  provide  for  estimated  quantities  over  an  extended  shipment  period, 
typically  up  to  one  year  at  an  established  unit  cost.  Although  we  have  multiple  sources  of  supply  for  many  of  our  material 
requirements, certain components and raw materials are supplied by limited or sole-source vendors, and our ability to perform 
certain contracts depends on the availability of these materials. Refer to Item 1A: Risk Factors for further discussion related to 
manufacturing and supply risks.

Our manufacturing facilities are located throughout the world, an overview of which is presented in Item 2: Properties. While 
we  manufacture  and  assemble  a  portion  of  our  products,  we  outsource  the  manufacturing  of  many  products  to  various 
manufacturing partners and drive to create an efficient and cost effective structure. This approach allows us to reduce the costs 
related to our manufacturing overhead and inventory and also allows us to adjust more quickly to changing customer demand. 
These  manufacturing  partners  assemble  our  sub-assemblies  and  products  using  design  specifications,  quality  assurance 
programs,  and  standards  that  we  establish  and  procure  components  and  assemble  our  products  based  on  demand  forecasts. 
These forecasts represent our estimates of future demand for our products based upon historical trends and analysis from our 
sales and product management functions, as adjusted for overall market conditions.

4

 
 
 
 
 
 
Partners
In connection with delivering solutions and systems to our customers, we frequently partner with third-party vendors to provide 
hardware, software, or services, e.g., meter installation and communication network equipment and infrastructure. Due to the 
interoperable, open-standards based nature of our platform, we have also cultivated a highly diverse and growing ecosystem of 
partners and third-party developers who can create complementary solutions for our customers that run on the same network 
and within the same platform framework.

Our  ability  to  perform  on  our  contractual  obligations  with  our  customers  is  dependent  on  these  partners  meeting  their 
obligations to us. Refer to Item 1A: Risk Factors for further discussion related to third-party vendors and strategic partners.

Research and Development
Our research and development is focused on both improving existing technology and developing innovative new technology for 
electricity,  natural  gas,  water  and  heat  endpoints,  sensing  and  control  devices,  data  collection  software,  communication 
technologies,  data  warehousing,  software  applications,  and  the  IIoT.  We  invested  approximately  $194  million,  $202  million, 
and $208 million in research and development in 2020, 2019 and 2018, which represented 9%, 8% and 9% of total revenues for 
2020, 2019 and 2018. Refer to Item 1A: Risk Factors for further discussion related to costs of developing competitive products 
and services.

Human Capital
As  of  December  31,  2020,  we  had  6,749  people  in  our  workforce,  including  6,153  permanent  employees.  We  have  not 
experienced significant employee work stoppages and consider our employee relations to be good.

We  are  an  equal  opportunity  employer,  and  we  promote  cultural  diversity  and  workforce  equality.  We  monitor  our  progress 
through various programs and policies. We offer wages and a range of company-paid benefits we believe are competitive with 
other companies in our industry. Benefits offered vary depending on the countries where we operate.

The table below provides the breakdown of our employees by region and self-identified gender:

Region
North America
Europe, Middle East and Africa
Asia Pacific & Other
Total (1)
(1) 

As of December 31, 2020

Male

Female

Total Number of 
Employees

1,933 
1,473 
901 
4,307 

874 
777 
195 
1,846 

2,807 
2,250 
1,096 
6,153 

Percentage of 
Total Employees
 45 %
 37 %
 18 %

These numbers do not include contingent workers (596 as of December 31, 2020)

Competition
We enable utilities and cities to safely, securely, and reliably deliver critical infrastructure services to communities in more than 
100  countries.  Our  portfolio  of  smart  networks,  software,  services,  meters,  and  sensors  help  our  customers  better  manage 
electricity, gas, water, and city infrastructure resources for the people they serve. Consequently, we operate within a large and 
complex competitive landscape, and our competitors range from small companies to large, established corporations. Some of 
our  competitors  have  diversified  product  portfolios  and  participate  in  multiple  geographic  markets,  while  others  focus  on 
specific  regional  markets  and/or  certain  types  of  products,  including  some  low-cost  suppliers  of  devices  based  in  China  and 
India.  Our  primary  competitors  include  Landis+Gyr  (formerly  part  of  Toshiba);  Hubbell  (formerly  Aclara  Inc.);  Xylem,  Inc. 
(formerly Sensus); Badger Meter, Inc.; and Mueller Water Products. 

We  believe  that  our  competitive  advantage  is  based  on  our  in-depth  knowledge  of  the  industries  we  serve,  our  capacity  to 
innovate, and our ability to provide complete end-to-end integrated solutions. We also differentiate ourselves with an intelligent 
IIoT platform that is solution, device, and transport agnostic—a platform that is: backwards compatible and future proofed; able 
to  run  a  multitude  of  applications  and  solutions  across  it;  is  highly  secure,  fully  integrated  into  our  portfolio,  and  highly 
interoperable;  captures,  relays,  and  leverages  high-resolution  data  for  near  real-time  decision  making;  and  includes  an  ever-
growing,  diverse  ecosystem  of  partners  and  third-party  developers  who  can  create  and  deploy  very  specific  point  solutions 
across our network for even greater value for our customers.

We  are  a  global  leader  in  the  IIoT  category;  an  industry  leader  in  communication  modules  deployed;  a  leading  industry 
innovator; a leader in electricity, gas, and water end-to-end solutions; and a global leader in meters under managed services. We 

5

 
 
 
 
 
 
 
 
 
 
 
 
continue to serve our established customer relationships, and expand upon our track record of delivering reliable, accurate, and 
long-lived products and services.

Refer to Item 1A: Risk Factors for a discussion of the competitive pressures we face.

Strategic Alliances
We  pursue  strategic  alliances  with  other  companies  in  areas  where  collaboration  can  produce  product  advancement  and 
acceleration  of  entry  into  new  markets.  The  objectives  and  goals  of  a  strategic  alliance  can  include  one  or  more  of  the 
following:  technology  exchange,  research  and  development,  joint  sales  and  marketing,  or  access  to  new  geographic  markets. 
Refer to Item 1A: Risk Factors for a discussion of risks associated with strategic alliances.

Intellectual Property
Our patents and patent applications cover a range of technologies, which relate to standard metering, smart metering solutions 
and technology, meter data management software, knowledge application solutions, and IIoT. We also rely on a combination of 
copyrights, patents, and trade secrets to protect our products and technologies. Disputes over the ownership, registration, and 
enforcement of intellectual property rights arise in the ordinary course of our business. While we believe patents and trademarks 
are important to our operations and, in aggregate, constitute valuable assets, no single patent or trademark, or group of patents 
or trademarks, is critical to the success of our business. We license some of our technology to other companies, some of which 
are our competitors.

Environmental Regulations
In the ordinary course of our business we use metals, solvents, and similar materials that are stored on-site. We believe that we 
are materially in compliance with environmental laws, rules, and regulations applicable to the operation of our business.

6

INFORMATION ABOUT OUR EXECUTIVE OFFICERS

Set forth below are the names, ages, and titles of our executive officers as of February 24, 2021.

Name
Thomas L. Deitrich
Joan S. Hooper
Michel C. Cadieux
Sarah E. Hlavinka
Justin K. Patrick
John F. Marcolini
Donald L. Reeves

Age
54
63
63
56
48
48
53

Position
President and Chief Executive Officer
Senior Vice President and Chief Financial Officer
Senior Vice President, Human Resources
Senior Vice President, General Counsel and Corporate Secretary
Senior Vice President, Device Solutions
Senior Vice President, Networked Solutions
Senior Vice President, Outcomes

Thomas  L.  Deitrich  is  President  and  Chief  Executive  Officer  and  a  member  of  our  Board  of  Directors.  Mr.  Deitrich  was 
appointed  to  his  current  position  and  to  the  Board  of  Directors  in  August  2019.  Mr.  Deitrich  joined  Itron  in  October  2015, 
serving as Itron’s Executive Vice President and Chief Operating Officer until August 2019. From 2012 to September 2015, Mr. 
Deitrich was Senior Vice President and General Manager for Digital Networking at Freescale Semiconductor, Inc. (Freescale), 
and  he  served  as  the  Senior  Vice  President  and  General  Manager  of  Freescale's  RF,  Analog,  Sensor,  and  Cellular  Products 
Group from 2009 to 2012. Mr. Deitrich had other roles of increasing responsibility at Freescale from 2006 to 2009. Prior to 
Freescale,  Mr.  Deitrich  worked  for  Flextronics,  Sony-Ericsson/Ericsson,  and  GE.  Mr.  Deitrich  is  a  director  of  ON 
Semiconductor Corporation, a NASDAQ listed company.

Joan  S.  Hooper  is  Senior  Vice  President  and  Chief  Financial  Officer.  Ms.  Hooper  was  appointed  to  this  role  in  June  2017. 
Prior  to  joining  Itron,  Ms.  Hooper  was  Chief  Financial  Officer  of  CHC  Helicopter  from  2011  to  July  2015.  Following  Ms. 
Hooper's departure from CHC, CHC filed a voluntary petition of relief under Chapter 11 of the U.S. Bankruptcy Code in May 
2016, and CHC emerged from bankruptcy in March 2017. Prior to CHC, she held several executive finance positions at Dell, 
Inc. from 2003 to 2010, including Vice President and Chief Financial Officer for its Global Public and Americas business units, 
Vice President of Corporate Finance and Chief Accounting Officer.

Michel C. Cadieux is Senior Vice President, Human Resources and has been so since joining Itron in February 2014. From 
2008  to  2012,  Mr.  Cadieux  was  Senior  Vice  President  of  Human  Resources  and  Security  at  Freescale  Semiconductor,  Inc. 
(Freescale). Mr. Cadieux has more than 30 years leading HR organizations in global technology and manufacturing companies 
including Betz Laboratories, the Hudson Bay Company, ING Bank of Canada, Advanced Micro Devices/ATI, and Freescale.

Sarah E. Hlavinka is Senior Vice President, General Counsel and Corporate Secretary. Ms. Hlavinka was appointed to this 
role in August 2018. Prior to joining Itron, Ms. Hlavinka served as Executive Vice President, General Counsel and Secretary at 
Xerox  Corporation  from  2017  to  2018.  Prior  to  Xerox  Corporation,  Ms.  Hlavinka  was  Executive  Vice  President,  General 
Counsel and Secretary at ABM Industries Incorporated, a leading provider of integrated facility services from 2007 to 2017. 
Ms. Hlavinka is a director of Quanterix Corporation, a NASDAQ listed company.

Justin K. Patrick is Senior Vice President, Device Solutions, where he is responsible for Itron’s strategy to become a leading 
global provider of measurement, safety, and operational devices for utilities and cities. Mr. Patrick joined Itron in January 2020. 
From 2018 to 2020, Mr. Patrick was Vice President & General Manager, Residential Products at Johnson Controls International 
(JCI). Before that role, he was Vice President & General Manager, Variable Refrigerant Flow Systems and Ductless from 2014 
to 2017, and Director, Channel Strategy and Marketing from 2010 to 2014 at JCI. Prior to his time at JCI, Mr. Patrick held a 
sales  leadership  role  at  the  Auer  Steel  and  Heating  Supply  Company,  and  at  Carrier  Corporation  he  had  roles  of  increasing 
responsibility culminating in general management. Prior to his civilian career, Mr. Patrick served as a Surface Warfare Officer 
in the United States Navy.

John F. Marcolini is Senior Vice President, Networked Solutions, where he is responsible for product development, marketing 
and  overall  strategy  for  Itron’s  networking  platforms  and  smart  cities  strategy  and  solutions,  globally.  Mr.  Marcolini  was 
appointed to this role in July 2020. Mr. Marcolini joined Itron in January 2018 as part of Itron's acquisition of SSNI as the vice 
president of product management, responsible for product strategy and lifecycle management across Itron’s smart energy, smart 
city  and  IIoT  portfolios..  He  has  more  than  20  years  of  product  management,  business  development,  and  customer  delivery 
experience with deep technical knowledge of networking, radio frequency technologies, and IIoT. Mr. Marcolini has also spent 
many years working with utility customers to deliver and implement complex product deployments.

7

Donald  L.  Reeves  is  Senior  Vice  President,  Outcomes,  where  he  is  responsible  for  Itron’s  software  and  services  offerings, 
delivery teams, managed services operations and customer support. Mr. Reeves was appointed to this role in September 2019. 
Mr. Reeves joined Itron in January 2018 as part of Itron’s acquisition of SSNI, and from 2016 to 2018, he was SSNI’s Chief 
Technology Officer. From 2005 to 2016, Mr. Reeves held several managed services and engineering positions at SSNI. Prior to 
joining SSNI, Mr. Reeves served as Vice President of Engineering at Black Pearl from 2003 to 2004, and was Vice President of 
Engineering  at  Commerce  One  from  2001  to  2003,  and  prior  to  that  held  leadership  positions  at  several  startup  technology 
companies.

8

Item 1A:    Risk Factors

Business and Industry Risks

We are dependent on the utility industry, which has lengthy and unpredictable sales cycles and has experienced volatility in 
capital spending, each of which has and could cause our operating results to fluctuate significantly.

We  derive  the  majority  of  our  revenues  from  sales  of  products  and  services  to  utilities.  Purchases  of  our  products  may  be 
deferred  as  a  result  of  many  factors,  including  economic  downturns,  slowdowns  in  new  residential  and  commercial 
construction, customers' access to capital upon acceptable terms, the timing and availability of government subsidies or other 
incentives,  utility  specific  financial  circumstances,  mergers  and  acquisitions,  regulatory  decisions,  weather  conditions  and 
climate change, and fluctuating interest rates. We have experienced, and may in the future experience, variability in operating 
results on an annual and a quarterly basis as a result of these factors.

The industries in which we sell our products and services, in particular the utility industry, are subject to substantial government 
regulation. For example, regulations have often influenced the frequency of customer meter replacements. Sales cycles for our 
standalone meter products have typically been based on annual or biennial bid-based agreements. Utilities place purchase orders 
against these agreements as their inventories decline, which can create fluctuations in our sales volumes.

Sales  cycles  for  smart  metering  solutions  are  generally  long  and  unpredictable  due  to  several  factors,  including  budgeting, 
purchasing,  and  regulatory  approval  processes  that  can  take  several  years  to  complete.  Our  utility  customers  typically  issue 
requests  for  quotes  and  proposals,  establish  evaluation  processes,  review  different  technical  options  with  vendors,  analyze 
performance  and  cost/benefit  justifications,  and  perform  a  regulatory  review,  in  addition  to  applying  the  normal  budget 
approval  process.  Today,  governments  around  the  world  are  implementing  new  laws  and  regulations  to  promote  increased 
energy efficiency, slow or reverse growth in the consumption of scarce resources, reduce carbon dioxide emissions, and protect 
the environment. Many of the legislative and regulatory initiatives encourage utilities to develop a smart grid infrastructure, and 
some of these initiatives provide for government subsidies, grants, or other incentives to utilities and other participants in their 
industry to promote transition to smart grid technologies. If government regulations regarding the smart grid and smart metering 
are  delayed,  revised  to  permit  lower  or  different  investment  levels  in  metering  infrastructure,  or  terminated  altogether,  this 
could have a material adverse effect on our results of operation, cash flow, and financial condition.

We must continually shift and adapt our products and services mix, which requires substantial judgment and investment.

Our market is characterized by increasing complexity driven by evolving technology, increased industry regulatory pressures, 
and  the  emergence  of  new  competitive  products,  all  of  which  impact  the  manner  in  which  our  products  and  services  are 
designed,  developed,  marketed,  and  delivered.  The  shift  in,  and  increasing  complexity  of,  our  products  and  services  mix 
involves judgment and entails risks. In order to successfully design and develop more complex offerings, we must anticipate the 
right products, solutions, and technologies to meet estimated market demands. These estimates may prove wrong. Additionally, 
our  complex  offerings  may  contain  defects  when  they  are  first  introduced;  their  release  may  be  delayed  due  to  unforeseen 
difficulties during product and service design and development; or they may have reliability, quality, or compatibility problems. 
We may not be able to successfully design workarounds. Any shift in, or increased complexity of, our products and services 
mix may not be easily understood or adopted by our current or future customers, who may be reluctant to buy, or may delay 
purchases of, our products and services. 

Additionally, our evolving product mix could cause us to incur substantial additional costs if we need to materially improve our 
manufacturing  infrastructure,  develop  new  systems  to  deliver  our  services,  or  fundamentally  change  the  way  in  which  we 
deliver  services.  Also,  if  one  of  our  new  offerings  were  competitive  to  our  prior  offerings  and  represented  an  adequate  or 
superior alternative, customers could decide to abandon prior offerings that produce higher revenue or better margins than the 
new  offering.  Therefore,  the  adaptation  to  new  technologies  or  standards  or  the  development  and  launch  of  new  products  or 
services  could  result  in  lower  revenue,  lower  margins,  and/or  higher  costs,  which  could  unfavorably  impact  our  financial 
performance. 

We have been and will continue to be affected by the ongoing COVID-19 pandemic, and such effects could have an adverse 
effect on our business operations, results of operations, cash flows, and financial condition.

We have experienced disruptions to our business from the ongoing COVID-19 pandemic, and the full impact of the COVID-19 
pandemic on all aspects of our business and geographic markets is highly uncertain and cannot be predicted with confidence. 
This includes how it may impact our customers, employees, vendors, strategic partners, managed services, and manufacturing 

9

operations.  The  COVID-19  pandemic  has  created  significant  volatility,  uncertainty,  and  economic  disruption,  which  may 
materially and adversely affect our business operations, cash flows, and financial condition. 

The  impact  of  the  virus  on  third  parties  on  which  we  rely,  such  as  our  suppliers,  contract  manufacturers,  distributors,  and 
strategic partners, cannot be fully known or controlled by us. As a result, we may experience difficulties sourcing components, 
sub-assemblies,  outsourced  finished  goods,  and  other  products  and  services.  The  impact  of  the  COVID-19  pandemic  on  our 
customers  and  demand  for  our  products  is  also  uncertain.  Due  to  resulting  financial  constraints,  illness  within  their 
organizations,  quarantine  and  travel  restrictions  placed  upon  our  customers’  employees,  as  well  as  individual  actions  our 
customers may take in response to the spread of COVID-19, our customers may have difficulty in making timely payments to 
us  or  may  have  an  inability  or  unwillingness  to  purchase  our  products  and  services.  Also,  certain  of  our  projects  require 
regulatory approvals, and our customers may experience delays in regulatory approvals. Any of these effects may materially 
and adversely affect us.

We continue to take measures, both voluntary and as a result of government directives and guidance, to mitigate the effects of 
the COVID-19 pandemic on us and others. These measures include, among others, restrictions on our employees' access to our 
physical  work  locations  and  the  purchase  of  personal  protective  equipment.  Additionally,  we  may  implement  the  temporary 
closure or reduction in operations of certain of our facilities, which is disruptive to our operations. We have also implemented 
measures  to  allow  certain  employees  to  work  remotely,  which  may  place  a  burden  on  our  IT  systems  and  may  expose  us  to 
increased vulnerability to cyber-attack and other cyber-disruption. Many of these measures may result in incremental costs to 
us, and such costs may not be recoverable or adequately covered by our insurance. Further, any focus by our management on 
mitigating COVID-19 effects has required, and will continue to require, a large investment of time and resources, which may 
delay other value-add initiatives. 

As  a  company  with  global  operations,  we  are  subject  to  numerous  government  jurisdictions  at  all  levels  that  are  addressing 
COVID-19 differently. The guidance and directives provided by these governmental authorities is difficult to predict, may be 
unclear in their application, and are unknown in duration. This includes uncertainty in governmental authorities’ assessments of 
our business as "essential". If governmental authorities were to reverse their designation of our business as "essential", it could 
have a material effect on our results of operations and cash flows.

In  addition,  the  continued  spread  of  COVID-19  has  led  to  disruption  and  volatility  in  the  worldwide  credit  and  financial 
markets, which could limit our ability to obtain external financing on acceptable terms or at all. While the COVID-19 pandemic 
has  not  materially  impacted  our  liquidity  and  capital  resources  to  date,  the  duration  and  severity  of  any  further  economic  or 
market impact of the pandemic remains uncertain and there can be no assurance that it will not have an adverse effect on our 
liquidity and capital resources, including our ability to access capital markets, in the future.

The full extent to which the COVID-19 pandemic impacts us depends on numerous evolving factors and future developments 
that  we  are  not  able  to  predict  at  this  time,  including:  medical  advancements  to  treat  or  stop  the  virus  including  the 
effectiveness, widespread availability and application of any vaccine, governmental, business, and other actions (which could 
include limitations on our operations to provide products or services); the duration and severity of the outbreak, including due 
to reinfections or mutation of the virus, and the related limitations on our ability to conduct business; or the length of time and 
velocity at which we will return to more normalized operations. In addition, we cannot predict the impact that COVID-19 will 
have on our customers, vendors, strategic partners, and other business partners, and each of their financial conditions; however, 
any  material  effect  on  these  parties  could  materially  and  adversely  impact  us.  The  impact  of  COVID-19  may  also  include 
possible  impairment  or  other  charges  and  may  exacerbate  other  risks  discussed  herein,  any  of  which  could  have  a  material 
effect on us. This situation is changing rapidly and additional impacts may arise that we are not aware of currently.

We face competition which may result in a loss of market share or price erosion of our products and services.

We face competitive pressures from a variety of companies in each of the markets we serve. Some of our present and potential 
future competitors have, or may have, substantially greater financial, marketing, technical, or manufacturing resources and, in 
some cases, have greater name recognition, customer relationships, and experience. These competitors may sell products and 
services at lower prices in order to gain or grow market share, be able to respond more quickly to new or emerging technologies 
and changes in customer requirements, and may have made or make strategic acquisitions or establish cooperative relationships 
among  themselves  or  with  third  parties  that  enhance  their  ability  to  address  the  needs  of  our  prospective  customers.  Other 
companies may also drive technological innovation and develop products and services that are equal in quality and performance 
or superior to our products and services, which could reduce our market position, reduce our overall sales, and require us to 
invest additional funds in new technology development. In addition, our products and services may experience price erosion if 
low-cost providers expand their presence in our markets, improve their quality, or form alliances or cooperative relationships 
with our competitors or if our products and services become commoditized. For example, some utilities may purchase meters 

10

separately  from  the  communication  devices.  The  specifications  for  such  meters  may  require  interchangeability,  which  could 
lead  to  further  commoditization  of  the  meter,  driving  prices  lower  and  reducing  margins.  Pricing  pressure  is  also  driven  by 
other  events  outside  our  control,  to  include  movement  away  from  manually  read  meters,  government  programs,  and  new 
construction.  Should  we  fail  to  compete  successfully  with  current  or  future  competitors,  or  to  adequately  manage  pricing 
pressure,  we  could  experience  material  adverse  effects  on  our  business,  financial  condition,  results  of  operations,  and  cash 
flows.

If we cannot continue to invest in developing competitive products and services, we will not be able to compete effectively.

Our future success will depend, in part, on our ability to continue to develop, design and manufacture competitive products and 
services, enhance and sustain our existing products and services, keep pace with technological advances and changing customer 
requirements, gain international market acceptance, and manage other factors in the markets in which we sell our products and 
services. Product and service development will require continued investment in order to maintain our competitive position, and 
the periods in which we incur significant research and development costs may drive variability in our quarterly results. We may 
not have the necessary capital, or access to capital at acceptable terms, to make these investments. We have made, and expect to 
continue to make, substantial investments in technology development. However, we may experience unforeseen problems in the 
development or performance of our technologies or products, which can prevent us from meeting our research and development 
schedules. New products often require certifications or regulatory approvals before the products can be used, and we cannot be 
certain that our new products will be approved in a timely manner, or at all. Finally, we may not achieve market acceptance of 
our new products and services.

Our operations may be adversely impacted if key vendors, strategic partners, and other third parties fail to perform.

Certain of our products, subassemblies, and system components, including most of our circuit boards, are procured from limited 
or  sole  sources.  We  cannot  be  certain  that  we  will  not  experience  operational  difficulties  with  these  sources,  including 
reductions  in  the  availability  of  production  capacity,  errors  in  complying  with  product  specifications,  insufficient  quality 
control, failures to meet production deadlines, increases in manufacturing costs, vendors' access to capital, and increased lead 
times.  Additionally,  our  manufacturers  may  experience  disruptions  in  their  manufacturing  operations  due  to  equipment 
breakdowns,  labor  strikes  or  shortages,  natural  disasters  and  pandemics,  component  or  material  shortages,  cost  increases,  or 
other similar problems. Further, in order to minimize their inventory risk, our manufacturers might not order components from 
third-party suppliers with adequate lead time, thereby impacting our ability to meet our demand forecast. If we fail to manage 
our relationship with our manufacturers effectively, or if they experience operational difficulties, our ability to ship products to 
our customers and distributors could be impaired, and our competitive position and reputation could be harmed. In the event 
that we receive shipments of products that fail to comply with our technical specifications or that fail to conform to our quality 
control  standards,  and  we  are  not  able  to  obtain  replacement  products  in  a  timely  manner,  we  risk  revenue  losses  from  the 
inability to sell those products, increased administrative and shipping costs, and lower profitability. Additionally, if defects are 
not discovered until after consumers take delivery of our products, they could lose confidence in the technical attributes of our 
products, and our business could be harmed. Although arrangements with these partners may contain provisions for warranty 
expense reimbursement, we may remain responsible to the consumer for warranty service in the event of product defects and 
could experience an unanticipated product defect or warranty liability. While we rely on partners to adhere to our supplier code 
of conduct, material violations of the supplier code of conduct could occur.

Delays in the availability of or shortages in raw materials and component parts used in the manufacture of our products could 
unfavorably impact our revenues and results of operations.

We are impacted by the availability and prices of raw materials and component parts used in the manufacturing process of our 
products.  Raw  materials  include  purchased  castings  made  of  metal  or  alloys  (such  as  brass,  which  uses  copper  as  its  main 
component, aluminum, stainless steel and cast iron), plastic resins, glass, microprocessors and other electronic subassemblies, 
and components. There are multiple sources for these raw materials and components, but we sometimes rely on single suppliers 
for certain of these materials. Our inability to obtain adequate supplies of raw materials and component parts at favorable prices 
could have a material adverse effect on our business, financial condition, or results of operations, including reduced revenue, 
lower  profit  margins,  and  delays  in  deliveries  to  customers,  which  could  result  in  damages  or  penalties  to  be  paid  under  the 
terms of certain of our customer contracts. Since we do not control the production of these raw materials and component parts, 
there may be delays caused by an interruption in the production or transportation of these materials for reasons that are beyond 
our control. World commodity markets, inflation, tariffs or embargoes may also affect the availability or prices of raw materials 
or component parts.

11

If we are unable to maintain a high level of customer satisfaction, demand for our products and services could suffer.

We believe that our success depends on our ability to understand and address our customers' requirements and concerns. This 
includes our ability to effectively articulate and demonstrate to customers how our products and services meet their needs and to 
deliver  our  products  timely  as  committed,  with  a  sufficient  level  of  quality.  In  addition,  we  continue  to  work  toward  easing 
general  concerns  about  the  safety  and  perceived  health  risks  of  using  radio  frequency  communications,  as  well  as  privacy 
concerns of monitoring home appliance energy usage, which have had some adverse publicity in the past. If we are unable to 
overcome  these  real  and  perceived  risks,  we  could  face  customer  dissatisfaction,  dilution  of  our  brand,  decreased  overall 
demand  for  our  services,  and  loss  of  revenue.  In  addition,  our  inability  to  meet  customer  performance,  safety,  and  service 
expectations may damage our reputation and could consequently limit our ability to retain existing customers and attract new 
customers, which would adversely affect our ability to generate revenue and unfavorably impact our operating results.

Product defects could disrupt our operations and result in harm to our reputation and financial position.

Our  products  are  complex  and  may  contain  defects  or  experience  failures  due  to  any  number  of  issues  in  design,  materials, 
deployment,  and/or  use.  If  any  of  our  products  contain  a  defect,  a  compatibility  or  interoperability  issue,  or  other  types  of 
errors, we may have to devote significant time and resources to identify and correct the issue. We provide product warranties 
for varying lengths of time and establish allowances in anticipation of warranty expenses. In addition, we recognize contingent 
liabilities for additional product-failure related costs. These warranty and related product-failure allowances may be inadequate 
due to product defects and unanticipated component failures, as well as higher than anticipated material, labor, and other costs 
we  may  incur  to  replace  projected  product  failures.  A  product  recall  or  a  significant  number  of  product  returns  could  be 
expensive; damage our reputation and relationships with utilities, meter and communication vendors, other third-party vendors, 
or  regulatory  entities;  result  in  the  loss  of  business  to  competitors;  or  result  in  litigation.  We  may  incur  additional  warranty 
expenses in the future with respect to new or established products, which could materially and adversely affect our operations 
and financial position.

Business interruptions could adversely affect our business.

Our  worldwide  operations  could  be  subject  to  hurricanes,  tornadoes,  earthquakes,  floods,  fires,  extreme  weather  conditions, 
medical epidemics or pandemics, geopolitical instability, or other natural or man-made disasters or business interruptions. The 
occurrence of any of these business disruptions could seriously harm our business, financial condition, and results of operations.

Our  key  manufacturing  facilities  are  concentrated,  and  in  the  event  of  a  significant  interruption  in  production  at  any  of  our 
manufacturing  facilities,  considerable  expense,  time,  and  effort  could  be  required  to  establish  alternative  production  lines  to 
meet  contractual  obligations,  which  would  have  a  material  adverse  effect  on  our  business,  financial  condition,  and  results  of 
operations.

Asset impairment could result in significant changes that would adversely impact our future operating results.

We have significant inventory, intangible assets, long-lived assets, and goodwill that are susceptible to valuation adjustments as 
a  result  of  changes  in  various  factors  or  conditions,  which  could  impact  our  results  of  operations  and  financial  condition. 
Factors that could trigger an impairment of such assets include the following:

•

•

•

•

•

•

reduction in the net realizable value of inventory, which becomes obsolete or exceeds anticipated demand;

changes  in  our  organization  or  management  reporting  structure,  which  could  result  in  additional  reporting  units, 
requiring greater aggregation or disaggregation in our analysis by reporting unit and potentially alternative methods/
assumptions of estimating fair values;

underperformance relative to projected future operating results;

changes in the manner or use of the acquired assets or the strategy for our overall business;

unfavorable industry or economic trends; and

decline in our stock price for a sustained period or decline in our market capitalization below net book value.

Failure to attract and retain key personnel who are critical to the success of our business could negatively impact our ability to 
operate or grow our business.

Our success depends in large part on the efforts of our highly qualified technical and management personnel and highly skilled 
individuals  in  all  disciplines.  The  loss  of  one  or  more  of  these  employees  and  the  inability  to  attract  and  retain  qualified 

12

replacements  could  have  a  material  adverse  effect  on  our  business.  In  addition,  as  our  products  and  services  become  more 
technologically  complex,  it  could  become  especially  difficult  to  recruit  or  retain  personnel  with  unique  in-demand  skills  and 
knowledge, whom we would expect to become recruiting targets for our competitors and for other companies relying on similar 
talent.  There  is  no  assurance  that  we  will  be  able  to  recruit  or  retain  qualified  personnel,  and  this  failure  could  diminish  our 
ability  to  develop  and  deliver  new  products  and  services,  which  could  cause  our  operations  and  financial  results  to  be 
unfavorably impacted.

Changes in accounting principles and guidance could result in unfavorable accounting charges or effects.

We prepare our consolidated financial statements in accordance with U.S. generally accepted accounting principles (GAAP). 
These principles are subject to interpretation by the Securities and Exchange Commission (SEC) and various bodies formed to 
create  and  interpret  appropriate  accounting  principles  and  guidance.  A  change  in  these  principles  or  guidance,  or  in  their 
interpretations,  may  have  a  material  effect  on  our  reported  results,  as  well  as  our  processes  and  related  controls,  and  may 
retroactively affect previously reported results.

Risks Related to Our Corporate Structure and Organization

Our  indebtedness  could  restrict  our  operational  flexibility  and  prevent  us  from  raising  additional  capital  or  meeting  our 
obligations under our debt instruments.

As  of  December  31,  2020,  our  total  outstanding  indebtedness  was  $936.1  million  as  described  under  Liquidity  and  Capital 
Resources. This substantial indebtedness could have important consequences to us, including:

•
•

•

•

•

•

increasing our vulnerability to general economic and industry conditions;
requiring  a  substantial  portion  of  our  cash  flow  used  in  operations  to  be  dedicated  to  the  payment  of  principal  and 
interest  on  our  indebtedness,  therefore  reducing  our  liquidity  and  our  ability  to  use  our  cash  flow  to  fund  our 
operations, capital expenditures and future business opportunities;
requiring us to meet specified financial ratios, a failure of which may result in restrictions on us and our subsidiaries to 
take  certain  actions  or  result  in  the  declaration  of  an  event  of  default,  which  if  not  cured  or  waived,  may  permit 
acceleration of required payments against such indebtedness and result in cross defaults under our other indebtedness;
exposing us to the risk of increased market interest rates, and corresponding increased interest expense, as unhedged 
borrowings under the 2018 credit facility would be at variable rates of interest;
limiting our ability to obtain additional financing for working capital, capital expenditures, debt service requirements, 
acquisitions, and general corporate or other purposes; and
limiting  our  ability  to  adjust  to  changing  marketplace  conditions  and  placing  us  at  a  competitive  disadvantage 
compared with our competitors who may have less debt.

Our  2018  credit  facility,  as  amended,  and  Senior  Notes  place  restrictions  on  our  ability,  and  the  ability  of  many  of  our 
subsidiaries, dependent on meeting specified financial ratios, to, among other things:

• incur more debt;

• pay dividends, make distributions, and repurchase capital stock;

• make certain investments;

• create liens;

• enter into transactions with affiliates;

• enter into sale lease-back transactions; and

• merge or consolidate;

• transfer or sell assets.

Our ability to make scheduled payments on and/or to refinance our indebtedness depends on, and is subject to, our financial and 
operating  performance,  which  is  influenced  in  part  by  general  economic,  financial,  competitive,  legislative,  regulatory, 
counterparty business, and other risks that are beyond our control, including the availability of financing in the U.S. banking 
system and capital markets. We cannot assure you that our business will generate sufficient cash flow from operations or that 
future borrowings will be available to us in an amount sufficient to enable us to service our debt, to refinance our debt, or to 
fund our other liquidity needs on commercially reasonable terms or at all.

If  we  are  unable  to  meet  our  debt  service  obligations  or  to  fund  our  other  liquidity  needs,  we  will  need  to  restructure  or 
refinance  all  or  a  portion  of  our  debt,  which  could  cause  us  to  default  on  our  debt  obligations  and  impair  our  liquidity.  Our 
ability  to  restructure  or  refinance  our  debt  will  depend  on  the  condition  of  the  capital  markets  and  our  financial  condition  at 

13

such time. Even if refinancing indebtedness is available, any refinancing of our indebtedness could be at higher interest rates 
and may require us to comply with more onerous covenants that could further restrict our business operations.

Moreover, in the event of a default under any of our indebtedness, the holders of the defaulted debt could elect to declare all the 
funds borrowed to be due and payable, together with accrued and unpaid interest, which in turn could result in cross defaults 
under  our  other  indebtedness.  The  lenders  under  the  2018  credit  facility  could  also  elect  to  terminate  their  commitments 
thereunder and cease making further loans, and such lenders could institute foreclosure proceedings against their collateral, and 
we could be forced into bankruptcy or liquidation. If we breach our covenants under the 2018 credit facility, we would be in 
default  thereunder.  Such  lenders  could  exercise  their  rights,  as  described  above,  and  we  could  be  forced  into  bankruptcy  or 
liquidation.

Although  our  debt  instruments  contain  certain  restrictions,  these  restrictions  are  subject  to  a  number  of  qualifications  and 
exceptions, including that certain trade payables do not constitute indebtedness. Additional indebtedness incurred in compliance 
with  these  restrictions  could  be  substantial.  To  the  extent  we  incur  additional  indebtedness  or  other  obligations,  the  risks 
described above and others described herein may increase.

Our strategy includes acquisitions, divestitures, and investments, which we may not be able to execute or integrate successfully.

In  pursuing  our  business  strategy,  we  may  conduct  discussions,  evaluate  companies,  and  enter  into  agreements  regarding 
possible acquisitions, divestitures, and equity investments. We have completed acquisitions and may make investments in the 
future,  both  within  and  outside  of  the  United  States.  We  may  also,  if  appropriate  opportunities  present  themselves,  make 
divestitures. Acquisitions, investments, and divestitures involve numerous risks such as the diversion of senior management's 
attention; unsuccessful integration of the acquired or disintegration of the divested entity's personnel, operations, technologies, 
and products; unidentified or identified but un-indemnified pre-closing liabilities that we may be responsible for; incurrence of 
significant expenses to meet an acquiree's customer contractual commitments; lack of market acceptance of new services and 
technologies;  difficulties  in  operating  businesses  in  international  legal  jurisdictions;  or  transaction-related  or  other  litigation, 
and other liabilities. Failure to adequately address these issues could result in the diversion of resources and adversely impact 
our  ability  to  manage  our  business.  In  addition,  acquisitions  and  investments  in  third  parties  may  involve  the  assumption  of 
obligations, significant write-offs, or other charges associated with the acquisition or investment. Impairment of an investment, 
goodwill,  or  an  intangible  asset  may  result  if  these  risks  were  to  materialize.  For  investments  in  entities  that  are  not  wholly 
owned by Itron, such as joint ventures, a loss of control as defined by GAAP could result in a significant change in accounting 
treatment and a change in the carrying value of the entity. There can be no assurances that an acquired business will perform as 
expected,  accomplish  our  strategic  objectives,  or  generate  significant  revenues,  profits,  or  cash  flows.  Any  divestiture  could 
result in disruption to other parts of our business, potential loss of employees or customers, exposure to unanticipated liabilities, 
or result in ongoing obligations and liabilities following any such divestiture. For example, in connection with a divestiture, we 
may  enter  into  transition  services  agreements  or  other  strategic  relationships,  including  long-term  commercial  arrangements, 
sales  arrangements,  or  agree  to  provide  certain  indemnities  to  the  purchaser  in  any  such  transaction,  which  may  result  in 
additional expense and may adversely affect our financial condition and results of operations.

Our customer contracts are complex and contain provisions that could cause us to incur penalties, be liable for damages, and/
or incur unanticipated expenses with respect to the functionality, deployment, operation, and availability of our products and 
services. 

In addition to the risk of unanticipated warranty or recall expenses, our customer contracts may contain provisions that could 
cause  us  to  incur  penalties,  be  liable  for  damages  including  liquidated  damages,  or  incur  other  expenses  if  we  experience 
difficulties with respect to the functionality, deployment, operation, and availability of our products and services. Some of these 
contracts contain long-term commitments to a set schedule of delivery or performance and require us to deliver standby letters 
of credit or bonds as a guarantee to the customer for our future performance. If we failed in our estimated schedule or we fail in 
our  management  of  the  project,  this  may  cause  delays  in  completion.  In  the  event  of  late  deliveries,  late  or  improper 
installations  or  operations,  failure  to  meet  product  or  performance  specifications  or  other  product  defects,  or  interruptions  or 
delays  in  our  managed  service  offerings,  our  customer  contracts  may  expose  us  to  penalties,  liquidated  damages,  and  other 
liabilities. In the event we were to incur contractual penalties, such as liquidated damages or other related costs that exceed our 
expectations, our business, financial condition, and operating results could be materially and adversely affected. Additionally, if 
we were to determine that products and/or services to be delivered under a specific component of a customer contract would 
result in a loss due to expected revenues estimated to be less than expected costs, we could be required to recognize a reduction 
of revenue in the period we made such determination, and such reduction could be material to our results of operations.

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We  are  subject  to  international  business  uncertainties,  obstacles  to  the  repatriation  of  earnings,  and  foreign  currency 
fluctuations.

A substantial portion of our revenues is derived from operations conducted outside the United States. International sales and 
operations may be subjected to risks such as the imposition of government controls, government expropriation of facilities, lack 
of  a  well-established  system  of  laws  and  enforcement  of  those  laws,  access  to  a  legal  system  free  of  undue  influence  or 
corruption, political instability, terrorist activities, restrictions on the import or export of critical technology, currency exchange 
rate fluctuations, or adverse tax burdens. 

Our  business  is  also  subject  to  foreign  currency  exchange  rates  fluctuations,  particularly  with  respect  to  the  euro,  Canadian 
dollar, Indonesian rupiah, Pound sterling, and various other currencies. Change in the value of currencies of the countries in 
which we do business relative to the value of the U.S. dollar, or euro, could affect our ability to sell products competitively and 
control our cost structure, which could have an adverse effect on our business, financial condition, and results of operations. 
Additionally, we are subject to foreign exchange translation risk due to changes in the value of foreign currencies in relation to 
our  reporting  currency,  the  U.S.  dollar.  The  translation  risk  is  primarily  concentrated  in  the  exchange  rate  between  the  U.S. 
dollar and the euro. As the U.S. dollar fluctuates against other currencies in which we transact business, revenue and income 
can  be  impacted,  include  revenue  decreases  due  to  unfavorable  foreign  currency  impacts.  Strengthening  of  the  U.S.  dollar 
relative to the euro and the currencies of the other countries in which we do business, could materially and adversely affect our 
ability to compete in international markets and our sales growth in future periods.

Other risks related to our international operations include lack of availability of qualified third-party financing, generally longer 
receivable  collection  periods  than  those  commonly  practiced  in  the  United  States,  trade  restrictions,  changes  in  tariffs,  labor 
disruptions, difficulties in staffing and managing international operations, difficulties in imposing and enforcing operational and 
financial  controls  at  international  locations,  potential  insolvency  of  international  distributors,  preference  for  local  vendors, 
burdens of complying with different permitting standards and a wide variety of foreign laws, and obstacles to the repatriation of 
earnings and cash all present additional risk to our international operations. 

International expansion and market acceptance depend on our ability to modify our technology to take into account such factors 
as  the  applicable  regulatory  and  business  environment,  labor  costs,  and  other  economic  conditions.  In  addition,  the  laws  of 
certain  countries  do  not  protect  our  products  or  technologies  in  the  same  manner  as  the  laws  of  the  United  States.  Further, 
foreign  regulations  or  restrictions,  e.g.,  opposition  from  unions  or  works  councils,  could  delay,  limit,  or  disallow  significant 
operating  decisions  made  by  our  management,  including  decisions  to  exit  certain  businesses,  close  certain  manufacturing 
locations, or other restructuring actions. There can be no assurance that these factors will not have a material adverse effect on 
our future international sales and, consequently, on our business, financial condition, and results of operations.

We may not achieve the anticipated savings and benefits from current or any future restructuring projects and such activities 
could cause us to incur additional charges in our efforts to improve profitability.

We have implemented multiple restructuring projects to adjust our cost structure, and we may engage in similar restructuring 
activities in the future. These restructuring activities reduce our available employee talent, assets, and other resources, which 
could  slow  research  and  development,  impact  ability  to  respond  to  customers,  increase  quality  issues,  temporarily  reduce 
manufacturing  efficiencies,  and  limit  our  ability  to  increase  production  quickly.  In  addition,  delays  in  implementing 
restructuring projects, unexpected costs, unfavorable negotiations with works councils or matters involving third-party service 
providers,  our  failure  to  retain  key  employees,  changes  in  governmental  policies  or  regulatory  matters,  adverse  market 
conditions, or failure to meet targeted improvements could change the timing or reduce the overall savings realized from the 
restructuring project.

The successful implementation and execution of our restructuring projects are critical to achieving our expected cost savings as 
well  as  effectively  competing  in  the  marketplace  and  positioning  us  for  future  growth.  If  our  restructuring  projects  are  not 
executed successfully, it could have a material adverse effect on our competitive position, business, financial condition, cash 
flow, and results of operations.

If  we  fail  to  maintain  an  effective  system  of  internal  controls,  we  may  not  be  able  to  accurately  report  our  financial  results, 
prevent fraud, or maintain investor confidence. 

Effective internal controls are necessary for us to provide reliable and accurate financial reports and effectively prevent fraud. 
We have devoted significant resources and time to comply with the internal control over financial reporting requirements of the 
Sarbanes-Oxley Act. In addition, Section 404 under the Sarbanes-Oxley Act requires that our auditors attest to the operating 
effectiveness of our controls over financial reporting. Our compliance with the annual internal control report requirement for 

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each  fiscal  year  will  depend  on  the  effectiveness  of  our  financial  reporting,  data  systems,  and  controls  across  our  operating 
subsidiaries. Furthermore, an important part of our growth strategy has been, and will likely continue to be, the acquisition of 
complementary  businesses,  and  we  expect  these  systems  and  controls  to  become  increasingly  complex  to  the  extent  that  we 
integrate acquisitions and our business grows. Likewise, the complexity of our transactions, systems, and controls may become 
more difficult to manage. In addition, new accounting standards may have a significant impact on our financial statements in 
future periods, requiring new or enhanced controls. We cannot be certain that we won't experience deficiencies in the design, 
implementation, and maintenance of adequate controls over our financial processes and reporting in the future, especially for 
acquisition targets that may not have been required to be in compliance with Section 404 of the Sarbanes-Oxley Act at the date 
of acquisition.

Failure to implement new controls or enhancements to controls, difficulties encountered in control implementation or operation, 
or  difficulties  in  the  assimilation  of  acquired  businesses  into  our  control  system  could  result  in  additional  errors,  material 
misstatements, or delays in our financial reporting obligations. Inadequate internal controls could also cause investors to lose 
confidence in our reported financial information, which could have an unfavorable effect on the trading price of our stock and 
our access to capital.

We  may  encounter  strikes  or  other  labor  disruptions  that  could  adversely  affect  our  financial  condition  and  results  of 
operations.

We have significant operations throughout the world. In a number of countries outside the U.S., our employees are covered by 
collective  bargaining  agreements.  As  the  result  of  various  corporate  or  operational  actions,  which  our  management  has 
undertaken or may be made in the future, we could encounter labor disruptions. These disruptions may be subject to local media 
coverage, which could damage our reputation. Additionally, the disruptions could delay our ability to meet customer orders and 
could  adversely  affect  our  results  of  operations.  Any  labor  disruptions  could  also  have  an  impact  on  our  other  employees. 
Employee morale and productivity could suffer, and we may lose valued employees whom we wish to retain.

We may not realize the expected benefits from strategic alliances, which could adversely affect our operations.

We  have  several  strategic  alliances  with  large,  complex  organizations  and  other  companies  with  which  we  work  to  offer 
complementary  products  and  services.  There  can  be  no  assurance  we  will  realize  the  expected  benefits  from  these  strategic 
alliances. If successful, these relationships may be mutually beneficial and result in shared growth. However, alliances carry an 
element of risk because, in most cases, we must both compete and collaborate with the same company from one market to the 
next. Should our strategic partnerships fail to perform, we could experience delays in research and development or experience 
other operational difficulties.

We are exposed to counterparty default risks with our financial institutions and insurance providers.

If one or more of the depository institutions in which we maintain significant cash balances were to fail, our ability to access 
these funds might be temporarily or permanently limited, and we could face material liquidity problems and financial losses.

The lenders of our 2018 credit facility consist of several participating financial institutions. Our revolving line of credit allows 
us  to  provide  letters  of  credit  in  support  of  our  obligations  for  customer  contracts  and  provides  additional  liquidity.  If  our 
lenders  were  unable  to  honor  their  line  of  credit  commitments  due  to  the  loss  of  a  participating  financial  institution  or  other 
circumstance,  we  would  need  to  seek  alternative  financing,  which  may  not  be  under  acceptable  terms,  and  therefore  could 
adversely impact our ability to successfully bid on future sales contracts and adversely impact our liquidity and ability to fund 
some of our internal initiatives or future acquisitions.

Risks Related to Our Technology and Intellectual Property

If we are unable to adequately protect our intellectual property, we may need to expend significant resources to enforce our 
rights or suffer competitive injury.

While we believe our patents and other intellectual property have significant value, it is uncertain that this intellectual property 
or any intellectual property acquired or developed by us in the future will provide meaningful competitive advantages. There 
can be no assurance our patents or pending applications will not be challenged, invalidated, or circumvented by competitors or 
that rights granted thereunder will provide meaningful proprietary protection. Moreover, competitors may infringe our patents 
or successfully avoid them through design innovation. To combat infringement or unauthorized use of our intellectual property, 
we may need to commence litigation, which can be expensive and time-consuming. In addition, in an infringement proceeding 

16

a court may decide that a patent or other intellectual property right of ours is not valid or is unenforceable or may refuse to stop 
the other party from using the technology or other intellectual property right at issue on the grounds that it is non-infringing or 
the legal requirements for an injunction have not been met. Policing unauthorized use of our intellectual property is difficult and 
expensive,  and  we  cannot  provide  assurance  that  we  will  be  able  to  prevent  misappropriation  of  our  proprietary  rights, 
particularly in countries that do not protect such rights in the same manner as in the United States.

We may face losses associated with alleged unauthorized use of third-party intellectual property.

We may be subject to claims or inquiries regarding alleged unauthorized use of a third-party's intellectual property. An adverse 
outcome in any intellectual property litigation or negotiation could subject us to significant liabilities to third parties, require us 
to license technology or other intellectual property rights from others, require us to comply with injunctions to cease marketing 
or the use of certain products or brands, or require us to redesign, re-engineer, or rebrand certain products or packaging, any of 
which could affect our business, financial condition, and results of operations. If we are required to seek licenses under patents 
or  other  intellectual  property  rights  of  others,  we  may  not  be  able  to  acquire  these  licenses  at  acceptable  terms,  if  at  all.  In 
addition,  the  cost  of  responding  to  an  intellectual  property  infringement  claim,  in  terms  of  legal  fees,  expenses,  and  the 
diversion  of  management  resources,  whether  or  not  the  claim  is  valid,  could  have  a  material  adverse  effect  on  our  business, 
financial condition, and results of operations.

If  our  products  infringe  the  intellectual  property  rights  of  others,  we  may  be  required  to  indemnify  our  customers  for  any 
damages  they  suffer.  We  generally  indemnify  our  customers  with  respect  to  infringement  by  our  products  of  the  proprietary 
rights  of  third  parties.  Third  parties  may  assert  infringement  claims  against  our  customers.  These  claims  may  require  us  to 
initiate or defend protracted and costly litigation on behalf of our customers, regardless of the merits of these claims. If any of 
these claims succeed, we may be forced to pay damages on behalf of our customers or may be required to obtain licenses for the 
products they use. If we cannot obtain all necessary licenses on commercially reasonable terms, our customers may be forced to 
stop using our products.

If we are unable to protect our information technology infrastructure and network against data corruption, cyber-based attacks 
or network security incidents caused by unauthorized access, we could be exposed to an increase risk of customer liability and 
reputational damage.

We  rely  on  various  information  technology  systems  to  capture,  process,  store,  and  report  data  and  interact  with  customers, 
vendors, and employees. Despite taking security steps to secure all information and transactions, our information technology 
systems,  and  those  of  our  third-party  providers,  may  be  subject  to  corruption  from  cyber-attacks,  or  other  network  security 
incidents. Any unauthorized access to data could result in misappropriation of the data or disruption of operations. In addition, 
hardware, operating system software, software libraries, and applications that we procure from third parties may contain defects 
in  design  or  manufacturing  that  could  interfere  with  the  operation  of  the  systems.  Misuse  of  internal  applications;  theft  of 
intellectual  property,  trade  secrets,  or  other  corporate  assets;  and  inappropriate  disclosure  of  confidential  or  personal 
information could stem from such incidents.

In addition, an increasing number of our products and services connect to and are part of the IIoT, the Internet, and public cloud 
services. As such, the products and services we offer may involve the transmission of large amounts of sensitive and proprietary 
information  over  public  and  private  communications  networks,  as  well  as  the  processing  and  storage  of  confidential  and 
personal  customer  data.  While  we  attempt  to  provide  adequate  security  measures  to  safeguard  our  products  and  services, 
techniques  used  to  gain  unauthorized  access  to  or  to  sabotage  systems  are  constantly  evolving  and  therefore  may  not  be 
recognized  until  launched  against  a  target.  Unauthorized  access,  remnant  data  exposure,  computer  viruses,  denial  of  service 
attacks,  accidents,  employee  error  or  malfeasance,  intentional  misconduct  by  computer  "hackers",  and  other  disruptions  can 
occur.  This  can  lead  to  gaps  in  infrastructure,  hardware  and  software  vulnerabilities,  and  security  controls.  The  exposed  or 
unprotected  data  can  (i)  interfere  with  the  delivery  of  services  to  our  customers,  (ii)  impede  our  customers'  ability  to  do 
business, or (iii) compromise the security of systems and data, which exposes information to unauthorized third-parties. Like 
many companies, we are the target of cyber-attacks of varying degrees on a regular basis. Although such cyber-attacks have not 
had a material adverse effect on our operating results, there can be no assurance of a similar result in future security incidents.

Security incidents that occur could expose us to an increased risk of lawsuits, loss of existing or potential customers, harm to 
our  reputation  and  increases  in  our  security  costs.  Depending  on  the  jurisdiction,  security  incidents  could  trigger  notice 
requirements to impacted individuals and regulatory investigations leading to penalties and increased reputational harm. 

Any such operational disruption and/or misappropriation of information could result in lost sales, unfavorable publicity, product 
recalls or business delays and could have a material adverse effect on our business.

17

We  rely  on  information  technology  systems  that  may  fail  to  operate  effectively,  require  upgrades  and  replacements  or 
experience breaches.

Our  industry  requires  the  continued  operation  of  sophisticated  information  technology  systems  and  network  infrastructures, 
which  may  be  subject  to  disruptions  arising  from  events  that  are  beyond  our  control.  We  are  dependent  on  information 
technology systems, including, but not limited to, networks, applications, and outsourced services. We continually enhance and 
implement new systems and processes throughout our global operations.

We offer managed services and software utilizing several data center facilities located worldwide. Any damage to, or failure of, 
these systems could result in interruptions in the services we provide to our utility customers. As we continue to add capacity to 
our existing and future data centers, we may move or transfer data. Despite precautions taken during this process, any delayed 
or unsuccessful data transfers may impair the delivery of our services to our utility customers. We also sell vending and pre-
payment systems with security features that, if compromised, may lead to claims against us.

We have a primary enterprise resource planning (ERP) system that maintains sales and transactional information to facilitate 
processes.  This  system  may  require  updates  and  upgrades  periodically  that  could  be  expensive  and  time  consuming 
undertakings. Successful upgrades and updates provide many benefits, while unsuccessful upgrades and updates may cost us 
significant time and resources. 

The failure of these systems to operate effectively, problems with transitioning to upgraded or replacement systems, or a breach 
in security of these systems due to computer viruses, hacking, acts of terrorism, and other causes could materially and adversely 
affect our business, financial condition, and results of operations by harming our ability to accurately forecast sales demand, 
manage our supply chain and production facilities, achieve accuracy in the conversion of electronic data and records, and report 
financial and management information on a timely and accurate basis. In addition, due to the systemic internal control features 
within ERP systems, we may experience difficulties that could affect our internal control over financial reporting.

Financial and Market Risks

Our  variable  rate  indebtedness  subjects  us  to  interest  rate  risk,  which  could  cause  our  debt  service  obligations  to  increase 
significantly.

The  2018  credit  facility  bears,  and  other  indebtedness  we  may  incur  in  the  future  may  bear,  interest  at  a  variable  rate.  As  a 
result, at any given time interest rates on the 2018 credit facility and any other variable rate debt could be higher or lower than 
current levels. If interest rates increase, our debt service obligations on our variable rate indebtedness may increase even though 
the  amount  borrowed  remains  the  same,  and  therefore  net  income  and  associated  cash  flows,  including  cash  available  for 
servicing our indebtedness, may correspondingly decrease. While we continually monitor and assess our interest rate risk and 
have entered into derivative instruments to manage such risk, these instruments could be ineffective at mitigating all or a part of 
our risk, including changes to the applicable margin under our 2018 credit facility.

The alteration or discontinuation of LIBOR may adversely affect our borrowing costs.

Certain of our interest rate derivatives and a portion of our indebtedness bear interest at variable interest rates, primarily based 
on LIBOR, which is subject to regulatory guidance and/or reform that could cause interest rates under our current or future debt 
agreements to perform differently than in the past or cause other unanticipated consequences. In July 2017, the Chief Executive 
of the U.K. Financial Conduct Authority (FCA), which regulates LIBOR, announced that the FCA will no longer persuade or 
compel banks to submit rates for the calculation of LIBOR after 2021. However, on November 30, 2020, the ICE Benchmark 
Administration Limited announced its plan to extend the date that most U.S. LIBOR values would cease being computed and 
announced  from  December  31,  2021  to  June  30,  2023.  Such  announcement  indicates  that  the  continuation  of  LIBOR  on  the 
current  basis  cannot  and  will  not  be  guaranteed,  and  the  timing  of  such  discontinuation,  modifications  or  other  reforms  to 
LIBOR is uncertain. At this time, it is not possible to predict the effect any discontinuance, modification or other reforms to 
LIBOR or any other reference rate, or the establishment of alternative reference rates will have on the Company. However, as 
LIBOR is expected to cease to exist in a future period, the Company’s borrowing costs may be adversely affected.

18

Disruption and turmoil in global credit and financial markets, which may be exacerbated by the inability of certain countries to 
continue  to  service  their  sovereign  debt  obligations,  and  the  possible  unfavorable  implications  of  such  events  for  the  global 
economy, may unfavorably impact our business, liquidity, operating results, and financial condition.

The  current  economic  conditions,  including  volatility  in  the  availability  of  credit  and  foreign  exchange  rates  and  extended 
economic  slowdowns,  have  contributed  to  the  instability  in  some  global  credit  and  financial  markets.  Additionally,  at-risk 
financial institutions in certain countries may, without forewarning, seize a portion of depositors' account balances. The seized 
funds would be used to recapitalize the at-risk financial institution and would no longer be available for the depositors' use. If 
such seizure were to occur at financial institutions where we have funds on deposit, it could have a significant impact on our 
overall liquidity. While the ultimate outcome of these events cannot be predicted, it is possible that such events may have an 
unfavorable impact on the global economy and our business, liquidity, operating results, and financial condition.

We have pension benefit obligations, which could have a material impact on our earnings, liabilities, and shareholders' equity 
and could have significant adverse impacts in future periods.

We sponsor both funded and unfunded defined benefit pension plans for our international employees, primarily in Germany, 
France,  Indonesia,  India,  and  Italy.  Our  general  funding  policy  for  these  qualified  pension  plans  is  to  contribute  amounts 
sufficient to satisfy regulatory funding standards of the respective countries for each plan.

The determination of pension plan expense, benefit obligation, and future contributions depends heavily on market factors such 
as  the  discount  rate  and  the  actual  return  on  plan  assets.  We  estimate  pension  plan  expense,  benefit  obligation,  and  future 
contributions to these plans using assumptions with respect to these and other items. Changes to those assumptions could have a 
significant  effect  on  future  contributions  as  well  as  on  our  annual  pension  costs  and/or  result  in  a  significant  change  to 
shareholders' equity.

Legal and Regulatory Risks

Changes in tax laws, valuation allowances, and unanticipated tax liabilities could adversely affect our effective income tax rate 
and profitability.

We  are  subject  to  income  tax  in  the  United  States  and  numerous  foreign  jurisdictions.  Significant  judgment  is  required  in 
evaluating our tax positions and determining our provision for income taxes. During the ordinary course of business, there are 
many transactions and calculations for which the ultimate tax determination is uncertain. We establish reserves for tax-related 
uncertainties  based  on  estimates  of  whether,  and  the  extent  to  which,  additional  taxes  will  be  due.  These  reserves  may  be 
established when we believe that certain positions might be challenged despite our belief that our tax return positions are fully 
supportable. We adjust these reserves in light of changing facts and circumstances. The provision for income taxes includes the 
impact of reserve positions and changes to reserves that are considered appropriate, as well as valuation allowances when we 
determine it is more likely than not that a deferred tax asset cannot be realized. In addition, future changes in tax laws in the 
jurisdictions in which we operate could have a material impact on our effective income tax rate and profitability. We regularly 
assess these matters to determine the adequacy of our tax provision, which is subject to significant judgment.

The  Organization  for  Economic  Cooperation  and  Development  guidance  under  the  Base  Erosion  and  Profit  Shifting  (BEPS) 
initiatives aim to minimize perceived tax abuses and modernize global tax policy. The Anti-Tax Avoidance Directives (ATAD), 
issued  by  the  Council  of  the  European  Union,  provides  further  recommendations  for  legislative  changes  under  these  tax 
policies.  Additional  recommendations  will  be  forthcoming.  More  countries  are  beginning  to  implement  legislative  changes 
based  on  these  BEPS  recommendations  and  ATAD  measures.  The  OECD  has  also  proceeded  with  the  advancement  under 
Action  1  ("Addressing  the  Tax  Challenges  of  the  Digital  Economy")  of  the  ‘BEPS  2.0  initiative’,  which  proposes  further 
fundamental  changes  to  the  international  tax  system.  This  project  includes  a  framework  for  providing  taxing  rights  to 
jurisdictions based on the location of the consumer regardless of current physical presence of a company. There is also a second 
component that would implement a global minimum tax. While there is significant uncertainty around this proposal, including 
how it would be applied, if implemented, it could create an adverse effect on our tax position.

19

A significant number of our products are affected by the availability and regulation of radio spectrum and could be affected by 
interference with the radio spectrum that we use.

A significant number of our products use radio spectrum, which are subject to regulation by the U.S. Federal Communications 
Commission  (FCC).  The  FCC  may  adopt  changes  to  the  rules  for  our  licensed  and  unlicensed  frequency  bands  that  are 
incompatible  with  our  business.  In  the  past,  the  FCC  has  adopted  changes  to  the  requirements  for  equipment  using  radio 
spectrum, and it is possible that the FCC or the U.S. Congress will adopt additional changes.

Although  radio  licenses  are  generally  required  for  radio  stations,  Part  15  of  the  FCC's  rules  permits  certain  low-power  radio 
devices (Part 15 devices) to operate on an unlicensed basis. Part 15 devices are designed for use on frequencies used by others. 
These  other  users  may  include  licensed  users,  which  have  priority  over  Part  15  users.  Part  15  devices  cannot  cause  harmful 
interference to licensed users and must be designed to accept interference from licensed radio devices. In the United States, our 
smart metering solutions are typically Part 15 devices that transmit information to (and receive information from, if applicable) 
handheld, mobile, or fixed network systems pursuant to these rules.

We depend upon sufficient radio spectrum to be allocated by the FCC for our intended uses. As to the licensed frequencies, 
there is some risk that there may be insufficient available frequencies in some markets to sustain our planned operations. The 
unlicensed frequencies are available for a wide variety of uses and may not be entitled to protection from interference by other 
users who operate in accordance with FCC rules. The unlicensed frequencies are also often the subject of proposals to the FCC 
requesting a change in the rules under which such frequencies may be used. If the unlicensed frequencies become crowded to 
unacceptable  levels,  restrictive,  or  subject  to  changed  rules  governing  their  use,  our  business  could  be  materially  adversely 
affected.

We have committed, and will continue to commit, significant resources to the development of products that use particular radio 
frequencies. Action by the FCC could require modifications to our products. The inability to modify our products to meet such 
requirements, the possible delays in completing such modifications, and the cost of such modifications all could have a material 
adverse effect on our future business, financial condition, and results of operations.

Outside of the United States, certain of our products require the use of RF and are subject to regulations in those jurisdictions 
where we have deployed such equipment. In some jurisdictions, radio station licensees are generally required to operate a radio 
transmitter, and such licenses may be granted for a fixed term and must be periodically renewed. In other jurisdictions, the rules 
permit  certain  low  power  devices  to  operate  on  an  unlicensed  basis.  Our  smart  metering  solutions  typically  transmit  to  (and 
receive information from, if applicable) handheld, mobile, or fixed network reading devices in license-exempt bands pursuant 
to rules regulating such use. In Europe, we generally use the 169 megahertz (MHz), 433/4 MHz, and 868 MHz bands. In the 
rest of the world, we primarily use the 433/4 MHz, 920 MHz and 2.4000-2.4835 gigahertz (GHz) bands, as well as other local 
license-exempt bands. To the extent we introduce new products designed for use in the United States or another country into a 
new  market,  such  products  may  require  significant  modification  or  redesign  to  meet  frequency  requirements  and  other 
regulatory specifications. In some countries, limitations on frequency availability or the cost of making necessary modifications 
may preclude us from selling our products in those jurisdictions. In addition, new consumer products may create interference 
with the performance of our products, which could lead to claims against us.

Changes in environmental regulations, violations of such regulations, or future environmental liabilities could cause us to incur 
significant costs and could adversely affect our operations.

Our business and our facilities are subject to numerous laws, regulations, and ordinances governing, among other things, the 
storage,  discharge,  handling,  emission,  generation,  manufacture,  disposal,  remediation  of  and  exposure  to  toxic  or  other 
hazardous  substances,  and  certain  waste  products.  Many  of  these  environmental  laws  and  regulations  subject  current  or 
previous owners or operators of land to liability for the costs of investigation, removal, or remediation of hazardous materials. 
In addition, these laws and regulations typically impose liability regardless of whether the owner or operator knew of, or was 
responsible  for,  the  presence  of  any  hazardous  materials  and  regardless  of  whether  the  actions  that  led  to  the  presence  were 
conducted in compliance with the law. In the ordinary course of our business, we use metals, solvents, and similar materials, 
which are stored on-site. The waste created by the use of these materials is transported off-site on a regular basis by unaffiliated 
waste haulers. Many environmental laws and regulations require generators of waste to take remedial actions at, or in relation 
to, the off-site disposal location even if the disposal was conducted in compliance with the law. The requirements of these laws 
and regulations are complex, change frequently, and could become more stringent in the future. Failure to comply with current 
or future environmental regulations could result in the imposition of substantial fines, suspension of production, alteration of 
our production processes, cessation of operations, or other actions, which could materially and adversely affect our business, 
financial condition, and results of operations. There can be no assurance that a claim, investigation, or liability would not arise 

20

with respect to these activities or that the cost of complying with governmental regulations in the future, either for an individual 
claim or in aggregate of multiple claims, would not have a material adverse effect on us.

Our international sales and operations are subject to complex laws relating to foreign corrupt practices and anti-bribery laws, 
among many others, and a violation of, or change in, these laws could adversely affect our operations.

The  U.S.  Foreign  Corrupt  Practices  Act  requires  U.S.  companies  to  comply  with  an  extensive  legal  framework  to  prevent 
bribery of foreign officials. The laws are complex and require that we closely monitor local practices of our overseas offices. 
The  U.S.  Department  of  Justice  continues  to  heighten  enforcement  of  these  laws.  In  addition,  other  countries  continue  to 
implement  similar  laws  that  may  have  extra-territorial  effect.  In  the  United  Kingdom,  where  we  have  operations,  the  U.K. 
Bribery Act imposes significant oversight obligations on us and could impact our operations outside the United Kingdom. The 
costs for complying with these and similar laws may be significant and could require significant management time and focus. 
Any violation of these or similar laws, intentional or unintentional, could result in fines and/or criminal penalties and have a 
material adverse effect on our business, financial condition, or results of operations. Further, we operate in some parts of the 
world that have experienced governmental corruption, and, in certain circumstances, local customs and practice might not be 
consistent with the requirements of anti-corruption laws. We remain subject to the risk that our employees, third party partners, 
or agents will engage in business practices that are prohibited by our policies and violate such laws and regulations.

Regulations  related  to  "conflict  minerals"  may  force  us  to  incur  additional  expenses,  may  result  in  damage  to  our  business 
reputation, and may adversely impact our ability to conduct our business.

The SEC has adopted rules regarding disclosure for companies that use certain minerals and derivative metals (referred to as 
"conflict minerals", regardless of their actual country of origin) in their products. Some of these metals are commonly used in 
electronic  equipment  and  devices,  including  our  products.  These  requirements  require  companies  to  investigate,  disclose  and 
report  whether  such  metals  originated  from  the  Democratic  Republic  of  Congo  or  adjoining  countries  and  required  due 
diligence efforts. We may not be able to sufficiently verify the origins for all minerals used in our products, and our reputation 
may suffer if we determine that our products contain conflict minerals that are not determined to be conflict free or if we are 
unable to sufficiently verify the origins for all conflict minerals used in our products. At times, our customers also request or 
require  that  we  confirm  whether  our  products  contain  conflict-free  minerals,  and  this  may  result  in  challenges  in  timely 
satisfying  such  customers'  requests,  if  at  all.  There  are  costs  associated  with  complying  with  these  disclosure  requirements, 
including  for  diligence  to  determine  the  sources  of  conflict  minerals  used  in  our  products  and  related  components  and  other 
potential  changes  to  products,  processes  or  sources  of  supply  as  a  consequence  of  such  verification  activities.  Further 
interpretation and implementation of these rules could adversely affect the sourcing, supply, and pricing of materials used in our 
products.

Item 1B:    Unresolved Staff Comments

None.

21

Item 2:  Properties

We own our headquarters facility, which is located in Liberty Lake, Washington. 

The following table lists our major manufacturing facilities by region and location:

Region

North America

Europe, Middle East, and Africa

Location

Oconee, SC (O)
Waseca, MN (L)

Chasseneuil, France (O)
Macon, France (O)
Massy, France (L)
Karlsruhe, Germany (O)
Oldenburg, Germany (O)
Godollo, Hungary (O)
Asti, Italy (O)

Asia/Pacific

Bekasi, Indonesia (O)

(O) - Manufacturing facility is owned
(L) - Manufacturing facility is leased

Our principal properties are in good condition, and we believe our current facilities are sufficient to support our operations. Our 
major manufacturing facilities are owned, while smaller factories are typically leased.

In addition to our manufacturing facilities, we have numerous sales offices, research and development facilities, and distribution 
centers, which are located throughout the world.

Item 3:    Legal Proceedings

SEC regulations require us to disclose certain information about proceedings arising under federal, state or local environmental 
provisions if we reasonably believe that such proceedings may result in monetary sanctions above a stated threshold. Pursuant 
to the SEC regulations, Itron uses a threshold of $1 million or more for purposes of determining whether disclosure of any such 
proceedings is required. Under this threshold, Itron does not have any legal proceedings to report.

Item 4:    Mine Safety Disclosures

Not applicable.

22

PART II

Item  5:  Market  for  Registrant's  Common  Equity,  Related  Stockholder  Matters  and  Issuer  Purchases  of  Equity 

Securities

Market Information for Common Stock

Our common stock is traded on the NASDAQ Global Select Market under the symbol ITRI. 

Performance Graph

The  following  graph  compares  the  five-year  cumulative  total  return  to  shareholders  on  our  common  stock  with  the  five-year 
cumulative  total  return  of  our  peer  group  of  companies  used  for  the  year  ended  December  31,  2020  and  the  NASDAQ 
Composite Index.

* $100 invested on December 31, 2015, in stock or index, including reinvestment of dividends.
Fiscal years ending December 31.

The performance graph above is being furnished solely to accompany this Report pursuant to Item 201(e) of Regulation S-K 
and  is  not  being  filed  for  purposes  of  Section  18  of  the  Securities  Exchange  Act  of  1934,  as  amended,  and  is  not  to  be 
incorporated  by  reference  into  any  of  our  filings,  whether  made  before  or  after  the  date  hereof,  regardless  of  any  general 
incorporation language in such filing.

The above presentation assumes $100 invested on December 31, 2015 in the common stock of Itron, Inc., the peer group, and 
the NASDAQ Composite Index, with all dividends reinvested. With respect to companies in the peer group, the returns of each 
such  corporation  have  been  weighted  to  reflect  relative  stock  market  capitalization  at  the  beginning  of  each  annual  period 
plotted.  The  historical  stock  prices  shown  above  for  our  common  stock  are  not  necessarily  indicative  of  future  price 
performance.

23

COMPARISON OF 5 YEAR CUMULATIVE TOTAL RETURN*Among Itron, Inc., the NASDAQ Composite Index, and Peer GroupItron, Inc.NASDAQ Composite2019 Peer Group2020 Peer Group12/201512/201612/201712/201812/201912/2020$0$50$100$150$200$250$300Each year, we reassess our peer group to identify global companies that are either direct competitors or have similar industry 
and business operating characteristics. Our 2020 peer group includes the following publicly traded companies: Badger Meter, 
Inc.,  Landis+Gyr,  Mueller  Water  Products,  Inc.,  and  Xylem,  Inc.  (Sensus).  Our  2020  peer  group  was  updated  due  to  the 
direction  of  one  of  our  peer's  business.  Our  2020  peer  group  was  updated  to  exclude  Roper  Technologies,  Inc.  due  to  the 
direction of its business

Issuer Repurchase of Equity Securities

Period

Total Number of 
Shares Purchased (1)

Average Price 
Paid per Share

Total Number of 
Shares Purchased 
as Part of 
Publicly 
Announced Plans 
or Programs

Maximum Dollar 
Value of Shares 
that May Yet Be 
Purchased Under 
the Plans or 
Programs

In thousands

October 1, 2020 through October 31, 2020

November 1, 2020 through November 30, 2020

December 1, 2020 through December 31, 2020

Total

—  $ 

4,409 

3,222 

7,631 

— 

73.72 

84.20 

—  $ 

— 

— 

— 

— 

— 

— 

(1)

Shares purchased represent shares transferred to us by certain employees who vested in restricted stock units and used shares to pay all, 
or a portion of, the related taxes. 

Holders

At January 31, 2021, there were 179 holders of record of our common stock. This does not include persons whose stock is in 
nominee or accounts through brokers. 

Dividends

Since the inception of the Company, we have not declared or paid cash dividends. We intend to retain future earnings for the 
development of our business and do not anticipate paying cash dividends in the foreseeable future.

Item 6:     Selected Financial Data

Part II, Item 6 is no longer required as the company has applied certain provisions within the amendment to Regulation S-K 
Item 301, which became effective on February 10, 2021.

24

 
 
 
 
 
 
 
 
 
 
 
 
Item 7:     Management's Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis compares the change in the consolidated financial statements for fiscal years 2020 and 
2019 and should be read in conjunction with Item 8: Financial Statements and Supplementary Data. For comparisons of fiscal 
years 2019 and 2018, see our Management’s Discussion and Analysis of Financial Condition and Results of Operations in Part 
II,  Item  7  of  our  2019  Annual  Report  on  Form  10-K,  filed  with  the  Securities  and  Exchange  Commission  (SEC)  on 
February 27, 2020, and incorporated herein by reference.

The objective of Management’s Discussion and Analysis is to provide our assessment of the financial condition and results of 
operations including an evaluation of our liquidity and capital resources along with material events occurring during the year. 
The discussion and analysis focuses on material events and uncertainties known to management that are reasonably likely to 
cause reported financial information not to be necessarily indicative of future operating results or of future financial condition. 
In  addition,  we  address  matters  that  are  reasonably  likely  based  on  management’s  assessment  to  have  a  material  impact  on 
future operations. We expect that the analysis will enhance a reader’s understanding of our financial condition, cash flows, and 
other changes in financial condition and results of operations. 

Overview

We are a technology and service company, and we are a leader in the Industrial Internet of Things (IIoT). We offer solutions 
that enable utilities and municipalities to safely, securely and reliably operate their critical infrastructure. Our solutions include 
the deployment of smart networks, software, services, devices, sensors, and data analytics that allow our customers to manage 
assets, secure revenue, lower operational costs, improve customer service, improve safety, and enable efficient management of 
valuable resources. Our comprehensive solutions and data analytics address the unique challenges facing the energy, water, and 
municipality  sectors,  including  increasing  demand  on  resources,  non-technical  loss,  leak  detection,  environmental  and 
regulatory compliance, and improved operational reliability. 

We  operate  under  the  Itron  brand  worldwide  and  manage  and  report  under  three  operating  segments:  Device  Solutions, 
Networked Solutions, and Outcomes. The product and operating definitions of the three segments are as follows:

Device Solutions – This segment primarily includes hardware products used for measurement, control, or sensing that do not 
have communications capability embedded for use with our broader Itron systems, i.e., hardware-based products not part of a 
complete  "end-to-end"  solution.  Examples  from  the  Device  Solutions  portfolio  include:  standard  endpoints  that  are  shipped 
without  Itron  communications,  such  as  our  standard  gas,  electricity,  and  water  meters  for  a  variety  of  global  markets  and 
adhering to regulations and standards within those markets, as well as our heat and allocation products; communicating meters 
that are not a part of an Itron end-to-end solution such as Smart Spec meters; and the implementation and installation of non-
communicating devices, such as gas regulators.

Networked Solutions – This segment primarily includes a combination of communicating devices (e.g., smart meters, modules, 
endpoints, and sensors), network infrastructure, and associated application software designed and sold as a complete solution 
for  acquiring  and  transporting  robust  application-specific  data.  Networked  Solutions  includes  products  and  software  for  the 
implementation,  installation,  and  management  of  communicating  devices  and  data  networks.  Examples  from  the  Networked 
Solutions  portfolio  include:  communicating  measurement,  control,  or  sensing  endpoints  such  as  our  Itron®  and  OpenWay® 
Riva meters, Itron traditional ERT® technology, Intelis smart gas or water meters, 500G gas communication modules, 500W 
water communication modules; GenX networking products, network modules and interface cards; and specific network control 
and management software applications. The IIoT solutions supported by this segment include automated meter reading (AMR), 
advanced metering infrastructure (AMI), smart grid and distribution automation, smart street lighting and an ever-growing set 
of smart city applications such as traffic management, smart parking, air quality monitoring, electric vehicle charging, customer 
engagement,  digital  signage,  acoustic  (e.g.,  gunshot)  detection,  and  leak  detection  and  mitigation  for  both  gas  and  water 
systems. Our IIoT platform allows all of these industry and smart city applications to be run and managed on a single, multi-
purpose network.

Outcomes – This segment primarily includes our value-added, enhanced software and services in which we manage, organize, 
analyze,  and  interpret  data  to  improve  decision  making,  maximize  operational  profitability,  drive  resource  efficiency,  and 
deliver results for consumers, utilities, and smart cities. Outcomes places an emphasis on delivering to Itron customers high-
value, turn-key, digital experiences by leveraging the footprint of our Device Solutions and Networked Solutions segments. The 
revenues from these offerings are primarily recurring in nature and would include any direct management of Device Solutions, 
Networked Solutions, and other products on behalf of our end customers. Examples from the Outcomes portfolio include: our 
meter  data  management  and  analytics  offerings;  our  managed  service  solutions  including  network-as-a-service  (NaaS)  and 
platform-as-a-service, forecasting software and services; our Distributed Intelligence suite of applications and services; and any 

25

consulting-based  engagement.  Within  the  Outcomes  segment,  we  also  identify  new  business  models,  including  performance-
based contracting, to drive broader portfolio offerings across utilities and cities.

We have three measures of segment performance: revenues, gross profit (margin), and operating income (margin). Intersegment 
revenues  are  minimal.  Certain  operating  expenses  are  allocated  to  the  operating  segments  based  upon  internally  established 
allocation  methodologies.  Interest  income,  interest  expense,  other  income  (expense),  the  income  tax  provision  (benefit),  and 
certain  corporate  operating  expenses  are  neither  allocated  to  the  segments  nor  included  in  the  measures  of  segment 
performance.

Non-GAAP Measures

To  supplement  our  consolidated  financial  statements,  which  are  prepared  in  accordance  with  accounting  principles  generally 
accepted  in  the  United  States  (GAAP),  we  use  certain  adjusted  or  non-GAAP  financial  measures,  including  non-GAAP 
operating expense, non-GAAP operating income, non-GAAP net income, non-GAAP diluted earnings per share (EPS), adjusted 
EBITDA, adjusted EBITDA margin, constant currency, and free cash flow. We provide these non-GAAP financial measures 
because  we  believe  they  provide  greater  transparency  and  represent  supplemental  information  used  by  management  in  its 
financial and operational decision making. We exclude certain costs in our non-GAAP financial measures as we believe the net 
result is a measure of our core business. We believe these measures facilitate operating performance comparisons from period 
to  period  by  eliminating  potential  differences  caused  by  the  existence  and  timing  of  certain  expense  items  that  would  not 
otherwise be apparent on a GAAP basis. Non-GAAP performance measures should be considered in addition to, and not as a 
substitute  for,  results  prepared  in  accordance  with  GAAP.  We  strongly  encourage  investors  and  shareholders  to  review  our 
financial statements and publicly-filed reports in their entirety and not to rely on any single financial measure. Our non-GAAP 
financial measures may be different from those reported by other companies.

In  our  discussions  of  the  operating  results  below,  we  sometimes  refer  to  the  impact  of  foreign  currency  exchange  rate 
fluctuations, which are references to the differences between the foreign currency exchange rates we use to convert operating 
results  from  local  currencies  into  U.S.  dollars  for  reporting  purposes.  We  also  use  the  term  "constant  currency",  which 
represents results adjusted to exclude foreign currency exchange rate impacts. We calculate the constant currency change as the 
difference between the current period results translated using the current period currency exchange rates and the comparable 
prior  period's  results  restated  using  current  period  currency  exchange  rates.  We  believe  the  reconciliations  of  changes  in 
constant currency provide useful supplementary information to investors in light of fluctuations in foreign currency exchange 
rates.

Refer  to  the  Non-GAAP  Measures  section  below  on  pages  42-44  for  information  about  these  non-GAAP  measures  and  the 
detailed reconciliation of items that impacted free cash flow, non-GAAP operating expense, non-GAAP operating income, non-
GAAP net income, adjusted EBITDA, and non-GAAP diluted EPS in the presented periods.

Total Company Highlights

Highlights and significant developments for the year ended December 31, 2020 compared with the year ended December 31, 
2019

• Revenues were $2.2 billion compared with $2.5 billion last year, a decrease of $329.1 million, or 13%

• Gross margin was 27.7% compared with 30.1% last year

• Operating  expenses  decreased  $7.1  million,  or  1%,  compared  with  2019,  and  included  a  $59.8  million  loss  on  sale  of 

business and $43.2 million of restructuring expense related to the 2020 Projects

• Net loss attributable to Itron, Inc. was $58.0 million compared with net income attributable to Itron, Inc. of $49.0 million in 

2019

• GAAP loss per share was $1.44 compared with diluted EPS of $1.23 in 2019

• Non-GAAP net income attributable to Itron, Inc. was $75.3 million compared with $132.8 million in 2019

• Non-GAAP diluted EPS was $1.85 compared with $3.32 in 2019

• Adjusted EBITDA decreased $91.6 million, or 34%, to $178.4 million compared with adjusted EBITDA of $270.0 million 

in 2019

• Total  backlog  was  $3.3  billion,  and  twelve-month  backlog  was  $1.2  billion  at  December  31,  2020,  compared  with  $3.2 

billion and $1.5 billion at December 31, 2019.

26

Outlook for 2021 due to COVID-19

The  COVID-19  pandemic  has  had  global  economic  impacts  including  disrupting  global  supply  chains  and  creating  market 
volatility. The extent of the recent pandemic and its ongoing impact on our operations is volatile but is being monitored closely 
by  our  management.  While  certain  of  our  European  factories  were  closed  during  portions  of  the  first  half  of  2020  due  to 
government actions and local conditions, all were open by May and throughout the remainder of the year. Any further closures 
that may be imposed on us could impact our results for 2021. Incremental costs we have incurred related to COVID-19, such as 
personal protective equipment, increased cleaning and sanitizing of our facilities, and other such items, have not been material 
to  date.  At  this  time,  we  have  not  identified  any  significant  decrease  in  long-term  customer  demand  for  our  products  and 
services. Certain of our customers’ projects and deployments have shifted into 2021 and beyond. For more information on risks 
associated with the COVID-19 pandemic, please see our risk in Part I, Item 1A, Risk Factors. 

The  COVID-19  pandemic  remains  a  rapidly  evolving  situation.  Changes  in  the  mix  of  earnings  or  losses  from  our  different 
geographical  operations,  as  well  as  any  future  enactment  of  tax  legislation  and  other  factors,  may  result  in  more  volatile 
quarterly  and  annual  effective  tax  rates.  The  detrimental  impacts  to  financial  results  may  be  partially  offset  by  financial 
assistance from the U.S. or the municipalities in which we operate, including employer payroll tax credits for wages paid to 
employees  who  are  unable  to  work  during  the  COVID-19  outbreak.  Other  benefits,  including  options  to  defer  payroll  tax 
payments and additional deductions, have resulted in reduced future cash outlays in the near term.

2020 Restructuring Plan

On September 17, 2020, our Board of Directors approved a restructuring plan (the 2020 Projects), which includes activities that 
continue our efforts to optimize our global supply chain and manufacturing operations, sales and marketing organizations, and 
other overhead. These projects are scheduled to be substantially complete by the end of 2022. We estimate pre-tax restructuring 
charges of $55 million to $65 million, of which approximately $35 million to $45 million will result in cash expenditures, and 
the  remainder  relates  to  non-cash  charges.  Of  the  total  expected  charges,  $43.2  million  was  recognized  in  2020.  The  largest 
component  of  expected  remaining  costs  to  be  recognized  is  related  to  a  non-cash  cumulative  translation  adjustment  charge. 
Many  of  the  affected  employees  are  represented  by  unions  or  works  councils,  which  require  consultation,  and  potential 
restructuring projects may be subject to regulatory approval, both of which could impact the timing of charges, total expected 
charges, cost recognized, and planned savings in certain jurisdictions. Refer to Item 8: Financial Statements and Supplementary 
Data, Note 13: Restructuring for more information.

Sale of Business

On  June  25,  2020,  we  closed  on  the  sale  of  five  subsidiaries  comprising  our  manufacturing  and  sales  operations  in  Latin 
America to buyers led by Instalación Profesional y Tecnologías del Centro S.A. de C.V., a Mexican company doing business as 
Accell  in  Brazil  (Accell),  through  the  execution  of  various  definitive  stock  purchase  agreements.  The  sale  of  these  Latin 
America-based  operations  is  part  of  our  continued  strategy  to  improve  profitability  and  focus  on  growing  our  Networked 
Solutions and Outcomes businesses in Latin America and throughout the world. We retained the intellectual property rights to 
our  products  sold  in  Latin  America.  As  part  of  the  transaction,  we  entered  into  an  intellectual  property  license  agreement 
whereby  Accell  pays  a  royalty  on  certain  products  manufactured  by  Accell  using  licensed  Company  intellectual  property.  In 
addition, Accell serves as the exclusive distributor for our Device Solutions, Networked Solutions, and Outcomes product and 
service offerings in Latin America. We recognized a loss on sale of business of $59.8 million during the year ended December 
31, 2020, primarily due to foreign currency translation losses and allocated goodwill. Refer to Item 8: Financial Statements and 
Supplementary Data, Note 18: Sale of Business for more information.

Credit Facility Revolving Line of Credit

In March 2020, we drew $400 million in U.S. dollars under the multicurrency revolving line of credit (the revolver) within the 
credit facility that was initially entered on January 5, 2018 and amended on October 18, 2019 (2018 credit facility) to increase 
our  cash  position  and  preserve  future  financial  flexibility.  During  the  fourth  quarter,  we  repaid  the  $400  million  under  the 
revolver.  At  December  31,  2020,  there  were  no  amounts  outstanding  under  the  revolver  and  $64.9  million  was  utilized  by 
outstanding standby letters of credit, resulting in $435.1 million available for additional borrowings or standby letters of credit 
under the revolver. At December 31, 2020, $235.1 million was available for additional standby letters of credit under the letter 
of credit sub-facility and no amounts were outstanding under the swingline sub-facility.

Credit Facility Amendment

On October 19, 2020, we completed a second amendment to our 2018 credit facility. This amendment adjusts the maximum 
total net leverage ratio thresholds for the period beginning with the fourth quarter of 2020 through the fourth quarter of 2021 to 
allow for increased operational flexibility. The maximum leverage ratio is increased to 4.75:1 for the fourth quarter of 2020 and 
the first quarter of 2021 and 4.5:1 for the second quarter through the fourth quarter of 2021. An additional level of pricing was 
added to the existing pricing grid and is effective throughout the remaining term of the 2018 credit facility. Beginning with the 

27

fourth quarter of 2020, the commitment fee ranges from 0.15% to 0.30% and drawn amounts are subject to a margin ranging 
from 1.00% to 2.00%. Debt fees of approximately $1.4 million were incurred for the amendment, as well as other legal and 
advisory fees. Both the U.S. term loan (the term loan) and the revolver may be repaid without penalty. Amounts repaid on the 
term loan may not be reborrowed and amounts borrowed under the revolver may be repaid and reborrowed until the revolver's 
maturity, at which time all outstanding loans together with all accrued and unpaid interest must be repaid.

Stock Repurchase Authorization

On March 14, 2019, Itron's Board of Directors authorized the Company to repurchase up to $50 million of our common stock 
over  a  12-month  period  (the  2019  Stock  Repurchase  Program).  Following  the  announcement  of  the  program  and  through 
December 31, 2019, we repurchased 529,396 shares at an average share price of $47.22 (including commissions) for a total of 
$25 million. The program expired on March 13, 2020, and no additional shares were repurchased during 2020.

Total Company GAAP and Non-GAAP Highlights and Endpoints Under Management

In thousands, except margin and per share data

Year Ended December 31,

2020

% Change

2019

GAAP

Revenues

Product revenues

Service revenues

Total revenues

Gross profit

Operating expenses

Operating income (loss)

Other income (expense)

Income tax benefit (provision)

Net income (loss) attributable to Itron, Inc.

Non-GAAP(1)

Non-GAAP operating expenses

Non-GAAP operating income

Non-GAAP net income attributable to Itron, Inc.

Adjusted EBITDA

GAAP Margins and EPS

Gross margin

Product gross margin

Service gross margin

Total gross margin

Operating margin

Net income (loss) per common share - Basic

Net income (loss) per common share - Diluted

Non-GAAP EPS (1)

Non-GAAP diluted EPS

(15)%

1%

(13)%

(20)%

(1)%

NM

(22)%

NM

NM

(10)%

(43)%

(43)%

(34)%

$ 

1,889,173 

284,177 

2,173,350 

602,167 

612,562 

(10,395) 

(46,244) 

(238) 

(57,955) 

470,028 

132,139 

75,253 

178,399 

 25.4 %

 42.8 %

 27.7 %

 (0.5) %

(1.44) 

(1.44) 

1.85 

$ 

$ 

$ 

$ 

$ 

2,220,395 

282,075 

2,502,470 

752,319 

619,636 

132,683 

(59,651) 

(20,617) 

49,006 

519,954 

232,365 

132,795 

270,023 

 28.5 %

 42.4 %

 30.1 %

 5.3 %

1.24 

1.23 

3.32 

$ 

$ 

$ 

$ 

(1)

These  measures  exclude  certain  expenses  that  we  do  not  believe  are  indicative  of  our  core  operating  results.  See  pages  42-44  for 
information about these non-GAAP measures and reconciliations to the most comparable GAAP measures.

28

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Introduction to Itron’s Managed Endpoint Metric

More than 15 years ago we accelerated our ability to offer utilities higher value solutions with the purchase of Schlumberger's 
electricity metering business. With this acquisition, Itron solidified itself as one of the leaders in AMR modules, meters, and 
other critical infrastructure to the electric, gas, and water utility industries. In 2008, we continued our technology advancement 
with our first generation of AMI focused on growing our offerings of networked products and services around the globe. We 
expanded  our  network  footprint  and  expanded  our  capabilities  as  a  unified  operating  platform  with  the  acquisition  of  Silver 
Spring Networks (SSNI) in 2018, strengthening our position as a global technology leader in smart utility and smart city critical 
infrastructure and outcomes.

Following the acquisition of SSNI, we realigned out product portfolio into reporting segments of Device Solutions, Networked 
Solutions,  and  Outcomes  to  emphasize  our  transformation  from  increasingly  commoditized,  undifferentiated  endpoints  to 
higher value data-centric networked solutions and outcomes. Our customers - utilities, municipalities, and cities - who deploy 
our  Networked  Solutions  tend  to  utilize  these  assets  for  10  to  15  years  after  their  initial  deployment.  Building  upon  our 
established installed base of networked endpoints, our strategy focuses on converting our customers to long-term clients with 
ongoing professional services, managed services, software, security, and tools that improve data insight, risk mitigation, service 
resiliency, sustainability, and efficiency in their daily operations. In some instances, the "endpoints under management" are not 
on an Itron provided network but rather a network of another third party that has asked Itron to manage, monitor, or run the 
network or application for them. 

Our  management  team  places  an  emphasis  on  investments,  both  organic  and  inorganic,  focused  on  growth  in  our  Outcomes 
segment.  Our  strategy  is  to  build  higher  value  solutions,  applications,  and  customer  focused  outcomes  upon  a  set  of  global 
networked  endpoint  assets  under  Itron’s  active  management  on  behalf  of  our  clients.  To  inform  progression  of  our  strategy, 
management relies on the metric of "endpoints under management" as a leading indicator of the potential for long-term value 
creation and growth for our Outcomes business.

Management  believes  using  the  "endpoints  under  management"  metric  enhances  insight  to  the  strategic  and  operational 
direction of our Networked Solutions and Outcomes segments to serve clients for years after their one-time installation of an 
endpoint.

Definition of an Endpoint Under Management

An  "endpoint  under  management"  is  a  unique  endpoint,  or  data  from  that  endpoint,  which  Itron  manages  via  our  networked 
platform or a third party's platform that is connected to one or multiple types of endpoints. Itron’s management of an endpoint 
occurs when on behalf of our client, we manage one or more of the physical endpoint, operating system, data, application, data 
analytics, and/or outcome deriving from this unique endpoint. Itron has the ability to monitor and/or manage endpoints or the 
data from the endpoints via NaaS, Software-as-a-Service (SaaS), and/or a licensed offering at a remote location designated by 
our client. Our offerings typically, but not exclusively, provide an Itron product or Itron certified partner product to our clients 
that  has  the  capability  of  one-way  communication  or  two-way  communication  of  data  that  may  include  remote  product 
configuration and upgradability. Examples of these offerings include our Temetra, OpenWay®, OpenWay® Riva and Gen X. 

This metric primarily includes Itron or third party endpoints deployed within the electricity, water, and gas utility industries, as 
well  as  within  cities  and  municipalities  around  the  globe.  Endpoints  under  management  also  include  smart  communication 
modules  and  network  interface  cards  (NICs)  within  Itron’s  platforms.  At  times,  these  NICs  are  communicating  modules  that 
were sold separately from an Itron product directly to our customers or to third party manufacturers for use in endpoints such as 
electric, water, and gas meters; streetlights and other types of IIoT sensors and actuators; sensors and other capabilities that the 
end customer would like Itron to connect and manage on their behalf.

The "endpoint under management" metric only accounts for the specific, unique endpoint itself, though that endpoint may have 
multiple applications, services, outcomes, and higher margin recurring offerings associated with it. This metric does not reflect 
the  multi-application  value  that  can  be  derived  from  the  individual  endpoint  itself.  Additionally,  this  metric  excludes  those 
endpoints that are non-communicating, non-Itron system hardware component sales or licensed applications that Itron does not 
manage the unit or the data from that unit directly.

While  the  one-time  sale  of  the  platform  and  endpoints  are  primarily  delivered  via  our  Networked  Solutions  segment,  our 
enhanced  solutions,  on-going  monitoring,  maintenance,  software,  analytics,  and  distributed  intelligent  applications  are 
predominantly  recognized  in  our  Outcomes  segment.  We  would  anticipate  the  opportunity  to  increase  our  penetration  of 
Outcomes applications, software, and managed applications will increase as our Endpoints Under Management increases.

29

A summary of our endpoints under management is as follows:

Units in thousands

Endpoints Under Management

Results of Operations

Revenues and Gross Margin

Year Ended December 31,

2020

2019

2018

74,184 

64,719 

47,755 

The actual results of and effects of changes in foreign currency exchange rates on revenues and gross profit were as follows:

Year Ended December 31,

2020

2019

Effect of Changes 
in Foreign 
Currency 
Exchange Rates

Constant 
Currency Change

Total Change

$ 

2,173,350  $ 

2,502,470  $ 

(3,384)  $ 

(325,736)  $ 

602,167 

752,319 

(219) 

(149,933) 

(329,120) 

(150,152) 

In thousands

Total Company

Revenues

Gross profit

Revenues

Revenues decreased $329.1 million in 2020 compared with 2019. We have been unfavorably impacted by COVID-19, which 
played a significant role in customer demand and lower year-over-year results. Product revenues decreased $331.2 million in 
2020  and  service  revenues  increased  $2.1  million  in  2020  as  compared  with  2019.  Device  Solutions  decreased  by  $164.9 
million; Networked Solutions decreased by $167.9 million; and Outcomes increased by $3.6 million when compared with the 
same period last year. Changes in currency exchange rates unfavorably impacted revenues by $3.4 million in 2020, primarily in 
Device Solutions. 

No  single  customer  represented  more  than  10%  of  total  revenues  for  the  years  ended  December  31,  2020  and  2019.  Our  10 
largest customers accounted for 33% of total revenues in 2020 and 31% of total revenues in 2019.

Gross Margin

Gross  margin  was  27.7%  for  2020,  compared  with  30.1%  in  2019.  We  were  unfavorably  impacted  by  COVID-19  induced 
operating inefficiencies, product mix and increased inventory reserves. Product sales gross margin decreased to 25.4% in 2020 
from 28.5% in 2019. Gross margin on service revenues increased to 42.8% from 42.4% in 2019. 

Refer to Operating Segment Results section below for further detail on total company revenues and gross margin.

Operating Expenses

The actual results of and effects of changes in foreign currency exchange rates on operating expenses were as follows:

In thousands

Total Company

Year Ended December 31,

2020

2019

Effect of 
Changes in 
Foreign 
Currency 
Exchange Rates

Constant 
Currency 
Change

Total Change

Sales, general and administrative

$ 

276,920  $ 

346,872  $ 

1,466  $ 

(71,418)  $ 

Research and development
Amortization of intangible assets

Restructuring

Loss on sale of business

194,101 

44,711 

37,013 

59,817 

202,200 

64,286 

6,278 
— 

569 

46 

(154) 

— 

(8,668) 

(19,621) 

30,889 

59,817 

Total Operating expenses

$ 

612,562  $ 

619,636  $ 

1,927  $ 

(9,001)  $ 

(69,952) 

(8,099) 

(19,575) 

30,735 

59,817 

(7,074) 

30

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating expenses decreased $7.1 million for the year ended December 31, 2020 as compared with the same period in 2019. 
This  was  primarily  due  to  a  decrease  of  $70.0  million  in  sales,  general  and  administrative  expenses  due  to  lower  variable 
compensation and reduced travel expenses, which includes lower acquisition and integration costs of $25.6 million classified 
within sales, general and administrative expenses. We had a decrease in amortization of intangible assets, as expected based on 
the amortization schedule determined at acquisition, of $19.6 million and an $8.1 million decrease in research and development 
expenses.  These  decreases  were  partially  offset  by  an  increase  of  $59.8  million  in  a  loss  on  the  sale  of  our  Latin  America 
business  and  a  $30.7  million  increase  in  restructuring  expenses.  See  Item  8:  Financial  Statements  and  Supplementary  Data, 
Note 18: Sale of Business and Note 13: Restructuring for more details.

Other Income (Expense)

The following table shows the components of other income (expense):

In thousands

Interest income

Interest expense

Amortization of prepaid debt fees

Other income (expense), net

Total other income (expense)

Year Ended December 31,

2020

% Change

2019

$ 

$ 

2,998 

(39,871) 

(4,130) 

(5,241) 

(46,244) 

62%

(15)%

(27)%

(42)%

(22)%

$ 

$ 

1,849 

(46,822) 

(5,631) 

(9,047) 

(59,651) 

Total  other  income  (expense)  for  the  year  ended  December  31,  2020  was  a  net  expense  of  $46.2  million  compared 
with $59.7 million in 2019. 

The change in other income (expense), net, for the year ended December 31, 2020 as compared with the same period in 2019 
was primarily the result of $8.9 million decrease in interest expense for the credit facility, $2.7 million decrease due to lower 
foreign  currency  exchange  losses  resulting  from  transactions  denominated  in  currency  other  than  the  reporting  entity's 
functional currency, and $1.5 million decrease in amortization of prepaid debt fees, offset by an increase in interest rate swap 
expense of $2.2 million and an increase of $1.1 million in interest income. 

Income Tax Provision

Our income tax provision was $0.2 million and $20.6 million for the years ended December 31, 2020 and 2019, respectively. 
Our tax rate for the year ended December 31, 2020 differed from the U.S. federal statutory tax rate of 21% due primarily to a 
significant loss recognized in the second quarter for the divestiture of the majority of our Latin American business activities. 
Refer  to  Item  8:  Financial  Statements  and  Supplementary  Data,  Note  18:  Sale  of  Business  for  additional  information  on  the 
transaction.  This  loss  was  recognized  for  tax  as  a  discrete  item  and  resulted  in  no  tax  benefit.  A  discrete  tax  benefit  was 
recognized  in  the  third  quarter  for  $10.1  million  related  to  the  release  of  a  valuation  allowance  on  U.S.  foreign  tax  credit 
deferred tax assets. This release was triggered by the carryforward of tax attributes due to the filing of amended tax returns in 
the  third  quarter.  Other  rate  drivers  include  losses  in  jurisdictions  for  which  no  benefit  is  recognized  because  of  valuation 
allowances on deferred tax assets, the level of profit or losses in domestic and international jurisdictions, a benefit related to 
excess stock-based compensation, and uncertain tax positions.

For additional discussion related to income taxes, see Item 8: Financial Statements and Supplementary Data, Note 11: Income 
Taxes.

31

 
 
 
 
 
 
Operating Segment Results

The following tables and discussion highlight significant changes in trends or components of each operating segment:

In thousands

Segment revenues

Device Solutions

Networked Solutions

Outcomes

Total revenues

In thousands

Segment gross profit and margin

Device Solutions

Networked Solutions

Outcomes

Total gross profit and margin

In thousands

Segment operating expenses

Device Solutions

Networked Solutions

Outcomes

Corporate unallocated

Total operating expenses

In thousands

Segment operating income (loss) and operating margin

Device Solutions

Networked Solutions

Outcomes

Corporate unallocated

Year Ended December 31,

2020

% Change

2019

$ 

693,995 

1,249,402 

229,953 

(19)%

(12)%

2%

$ 

858,881 

1,417,254 

226,335 

$  2,173,350 

(13)%

$  2,502,470 

Year Ended December 31,

2020

2019

Gross
Profit

Gross
Margin

Gross
Profit

Gross
Margin

$ 

86,859 

432,906 

82,402 

$ 

602,167 

12.5%

34.6%

35.8%

27.7%

$ 

152,562 

518,749 

81,008 

$ 

752,319 

17.8%

36.6%

35.8%

30.1%

Year Ended December 31,

2020

% Change

2019

$ 

46,090 

(16)%

$ 

54,809 

124,807 

34,783 

406,882 

$ 

612,562 

3%

(7)%

—%

(1)%

121,424 

37,205 

406,198 

$ 

619,636 

Year Ended December 31,

2020

2019

Operating
Income
(Loss)

Operating
Margin

Operating
Income
(Loss)

Operating
Margin

$ 

40,769 

308,099 

47,619 

(406,882) 

5.9%

24.7%

20.7%

NM

$ 

97,753 

397,325 

43,803 

(406,198) 

11.4%

28.0%

19.4%

NM

5.3%

Total operating income (loss) and operating margin

$ 

(10,395) 

(0.5)%

$ 

132,683 

32

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Device Solutions: 

The  effects  of  changes  in  foreign  currency  exchange  rates  and  the  constant  currency  changes  in  certain  Device  Solutions 
segment financial results were as follows:

Year Ended December 31,

2020

2019

Effect of Changes 
in Foreign 
Currency 
Exchange Rates

Constant 
Currency Change

Total Change

$ 

693,995  $ 

858,881  $ 

(3,880)  $ 

(161,006)  $ 

(164,886) 

86,859 

46,090 

152,562 

54,809 

(2,040) 

169 

(63,663) 

(8,888) 

(65,703) 

(8,719) 

In thousands

Device Solutions Segment

Revenues

Gross profit

Operating expenses

Revenues

Revenues  decreased  by  $164.9  million  in  2020,  or  19%,  compared  with  2019  of  which  $3.9  million  was  due  to  foreign 
exchange rate changes. The decrease was mainly due to reduced shipments driven by COVID-19 and revenue decreased $33.0 
million in the Latin America region driven by the sale of the business in June 2020. 

Gross Margin

Gross margin was 12.5% in 2020 compared with 17.8% in 2019. The 530 basis point decrease was primarily due to COVID-19 
induced operating inefficiencies, unfavorable product mix and increased inventory reserves.

Operating Expenses

Operating expenses decreased $8.7 million, or 16%. The decrease was primarily a result of a $6.6 million decrease in research 
and development costs, and a $2.1 million decrease due to lower sales commissions and travel costs.

Networked Solutions:

The effects of changes in foreign currency exchange rates and the constant currency changes in certain Networked Solutions 
segment financial results were as follows:

Year Ended December 31,

2020

2019

Effect of Changes 
in Foreign 
Currency 
Exchange Rates

Constant 
Currency Change

Total Change

$ 

1,249,402  $ 

1,417,254  $ 

455  $ 

(168,307)  $ 

432,906 

124,807 

518,749 

121,424 

1,709 

69 

(87,552) 

3,314 

(167,852) 

(85,843) 

3,383 

In thousands

Networked Solutions Segment

Revenues

Gross profit

Operating expenses

Revenues

Revenues decreased by $167.9 million, or 12%, in 2020 compared with 2019. The change was primarily due to the timing of 
customer  deployments  and  the  impact  of  COVID-19  project  delays,  with  lower  product  revenue  of  $173.7  million  partially 
offset by higher maintenance service revenue of $5.8 million.

Gross Margin

Gross  margin  was  34.6%  in  2020  compared  with  36.6%  in  2019.  The  decrease  of  200  basis  points  was  primarily  related  to 
COVID-19 induced operational inefficiencies and unfavorable product mix.

Operating Expenses

Operating  expenses  increased  by  $3.4  million,  or  2.8%,  in  2020.  The  increase  was  primarily  due  to  increased  investment  in 
product development of $7.9 million, partially offset by a decrease of $4.5 million in product marketing and travel expenses.

33

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Outcomes:

The  effects  of  changes  in  foreign  currency  exchange  rates  and  the  constant  currency  changes  in  certain  Outcomes  segment 
financial results were as follows:

Year Ended December 31,

2020

2019

Effect of Changes 
in Foreign 
Currency 
Exchange Rates

Constant 
Currency Change

Total Change

$ 

229,953  $ 

226,335  $ 

40  $ 

3,578  $ 

82,402 

34,783 

81,008 

37,205 

109 

18 

1,285 

(2,440) 

3,618 

1,394 

(2,422) 

In thousands

Outcomes Segment

Revenues

Gross profit

Operating expenses

Revenues

Revenues  increased  $3.6  million,  or  2%,  in  2020.  This  increase  was  primarily  due  to  a  one-time  customer  adjustment 
recognized in 2019 in North America and an increase in software license sales and services.

Gross Margin

Gross  margin  was  consistent  at  35.8%  in  2020  and  2019.  Margin  remained  unchanged  due  to  an  unfavorable  customer 
adjustment in 2019 in addition to higher margin software license sales in 2020, which were offset by higher costs in 2020. 

Operating Expenses

Operating expenses decreased $2.4 million, or 6.5%, in 2020. The decrease was due to lower research and development of $1.8 
million and lower marketing expense of $0.6 million.

Corporate unallocated:

Operating expenses not directly associated with an operating segment are classified as Corporate unallocated. These expenses 
increased $0.7 million in 2020 as compared with 2019. This was primarily the result of a $59.8 million loss on sale of business 
due  to  the  Latin  America  divestiture  and  an  increase  of  $30.7  million  in  restructuring  expense  primarily  due  to  the  2020 
Projects.  Sales,  general  and  administrative  expenses  and  research  and  development  expenses  decreased  $44.7  million  mainly 
driven by lower variable compensation and reduced travel expenses. In addition, costs related to the SSNI integration decreased 
$25.6 million, and amortization of intangible assets decreased $19.6 million.

Financial Condition

Cash Flow Information:

In thousands

Cash provided by operating activities

Cash used in investing activities

Cash provided by (used in) financing activities

Effect of exchange rates on cash, cash equivalents, and restricted cash
Increase (decrease) in cash, cash equivalents, and restricted cash

Year Ended December 31,

2020

2019

2018

$ 

109,514  $ 

172,840  $ 

(41,036) 

(11,576) 

127 

(48,180) 

(97,519) 

435 

109,755 

(862,658) 

395,821 

(7,925) 

$ 

57,029  $ 

27,576  $ 

(365,007) 

Cash,  cash  equivalents,  and  restricted  cash  at  December  31,  2020  was  $206.9  million  compared  with  $149.9  million  at 
December 31, 2019. The $57.0 million increase in cash, cash equivalents, and restricted cash in the 2020 period was primarily 
the  result  of  cash  flows  from  operating  activities,  partially  offset  by  acquisitions  of  property,  plant,  and  equipment,  and  net 
repayment of debt.

Operating activities

Cash provided by operating activities in 2020 was $63.3 million lower than in 2019. This decrease was primarily due to lower 
earnings, partially offset by increased net cash inflows for working capital.

34

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Investing activities

Cash used in investing activities during 2020 was $7.1 million lower than in 2019. This decrease in use of cash was primarily 
lower spending of $14.5 million for property, plant, and equipment, as well as lower proceeds from sale of property, plant, and 
equipment.

Financing activities

Net cash used in financing activities during 2020 was $11.6 million, compared with net cash used in 2019 of $97.5 million. In 
2020, we had net repayments of debt of $14.1 million. In 2019, we paid down our debt of $87.7 million and repurchased $25 
million of our stock.

Effect of exchange rates on cash and cash equivalents

The  effect  of  exchange  rates  on  the  cash  balances  of  currencies  held  in  foreign  denominations  resulted  in  an  increase  of 
$0.1  million  in  2020  and  an  increase  of  $0.4  million  in  2019.  Our  foreign  currency  exposure  relates  to  non-U.S.  dollar 
denominated balances in our international subsidiary operations.

Free cash flow (Non-GAAP)

To supplement our Consolidated Statements of Cash Flows presented on a GAAP basis, we use the non-GAAP measure of free 
cash flow to analyze cash flows generated from our operations. The presentation of non-GAAP free cash flow is not meant to 
be  considered  in  isolation  or  as  an  alternative  to  net  income  as  an  indicator  of  our  performance,  or  as  an  alternative  to  cash 
flows from operating activities as a measure of liquidity. We calculate free cash flows, using amounts from our Consolidated 
Statements of Cash Flows, as follows:

In thousands

Cash provided by operating activities

Acquisitions of property, plant, and equipment

Free cash flow

Year Ended December 31,

2020

2019

$ 

$ 

109,514  $ 

(46,208) 

63,306  $ 

172,840 

(60,749) 

112,091 

Free  cash  flow  decreased  primarily  as  a  result  lower  earnings,  partially  offset  by  lower  spending  for  property,  plant,  and 
equipment. See the cash flow discussion of operating activities above.

Liquidity and Capital Resources:

Our principal sources of liquidity are cash flows from operations, borrowings, and the sale of our common stock. Cash flows 
may fluctuate and are sensitive to many factors including changes in working capital and the timing and magnitude of capital 
expenditures and payments of debt. Working capital, which represents current assets less current liabilities, continues to be in a 
net favorable position. 

Borrowings

On  October  18,  2019,  we  amended  our  credit  facility  that  was  initially  entered  on  January  5,  2018  (together  with  the 
amendment,  the  2018  credit  facility).  The  2018  credit  facility  provides  for  committed  credit  facilities  in  the  amount  of 
$1.2  billion  U.S.  dollars.  The  2018  credit  facility  consists  of  a  $650  million  the  term  loan  and  the  revolver  with  a  principal 
amount of up to $500 million. The revolver also contains a $300 million standby letter of credit sub-facility and a $50 million 
swingline sub-facility. The October 18, 2019, amendment extended the maturity date to October 18, 2024 and re-amortized the 
term loan based on the new balance as of the amendment date.

We drew $400 million in U.S. dollars under the revolving line of credit within the 2018 credit facility in March 2020. In light of 
the uncertain environment, we deemed it prudent to increase our cash position and preserve financial flexibility. We repaid the 
revolving line of credit during the fourth quarter of 2020. The Total Net Leverage Ratio, as defined in the amended 2018 credit 
facility agreement, was unchanged by this drawing. 

On October 19, 2020, we completed a second amendment to our 2018 credit facility. This amendment adjusts the maximum 
total net leverage ratio thresholds for the period beginning with the fourth quarter of 2020 through the fourth quarter of 2021 to 
allow for increased operational flexibility. The maximum leverage ratio is increased to 4.75:1 for the fourth quarter of 2020 and 
the first quarter of 2021 and 4.50:1 for the second quarter through the fourth quarter of 2021. An additional level of pricing was 
added to the existing pricing grid and is effective throughout the remaining term of the 2018 credit facility. Beginning with the 
fourth quarter of 2020, the commitment fee ranges from 0.15% to 0.30% and drawn amounts are subject to a margin ranging 

35

 
 
from  1.00%  to  2.00%.  Going  forward,  we  do  not  expect  any  significant  increase  in  interest  expense  as  the  result  of  this 
amendment.

At  December  31,  2020,  no  amount  was  outstanding  under  the  2018  credit  facility  revolver,  and  $65  million  was  utilized  by 
outstanding standby letters of credit, resulting in $435.1 million available for additional borrowings or standby letters of credit 
under the revolver. At December 31, 2020, $235 million was available for additional standby letters of credit under the letter of 
credit  sub-facility  and  no  amounts  were  outstanding  under  the  swingline  sub-facility.  Both  the  term  loan  and  the  revolver 
mature on October 18, 2024 and may be repaid without penalty. Amounts repaid on the term loan may not be reborrowed and 
amounts borrowed under the revolver may be repaid and reborrowed until the revolver's maturity, at which time all outstanding 
loans together with all accrued and unpaid interest must be repaid. Principal and interest payments due in the next 12 months 
for the term loan are $27.7 million and $543.7 million is due beyond 12 months.

In December 2017 and January 2018, we issued a combined $400 million in aggregate principal amount of 5.00% senior notes 
maturing January 15, 2026 (Senior Notes). The proceeds were used to refinance existing indebtedness related to the acquisition 
of  SSNI,  pay  related  fees  and  expenses,  and  for  general  corporate  purposes.  Interest  on  the  Senior  Notes  is  payable  semi-
annually  in  arrears  on  January  15  and  July  15,  commencing  on  July  15,  2018.  The  $10  million  interest  payment  due  on 
January 15, 2021 was paid as of December 31, 2020. The Senior Notes are fully and unconditionally guaranteed, jointly and 
severally, on a senior unsecured basis by each of our subsidiaries that guarantee the 2018 credit facility. 

Prior  to  maturity,  we  may  redeem  some  or  all  of  the  Senior  Notes,  together  with  accrued  and  unpaid  interest,  if  any,  plus  a 
"make-whole" premium. On or after January 15, 2021, we may redeem some or all of the Senior Notes at any time at declining 
redemption  prices  equal  to  102.50%  beginning  on  January  15,  2021,  101.25%  beginning  on  January  15,  2022  and  100.00% 
beginning on January 15, 2023 and thereafter to the applicable redemption date. In the next 12 months, principal and interest of 
$10 million is due on the Senior Note. Principal and interest of $490 million is due beyond the next 12 months.

For further description of our borrowings, refer to Item 8: Financial Statements and Supplementary Data, Note 6: Debt. 

For a description of our letters of credit and performance bonds, and the amounts available for additional borrowings or letters 
of credit under our lines of credit, including the revolver that is part of our credit facility, refer to Item 8: Financial Statements 
and Supplementary Data, Note 12: Commitments and Contingencies.

Silver Spring Networks, Inc. Acquisition

As part of the acquisition of SSNI, we announced an integration plan to obtain approximately $50 million of annualized savings 
by the end of 2020. For the year ended December 31, 2020, we paid out $13.1 million and we have approximately $5 million to 
$10 million of estimated cash payments remaining on the integration plan, the majority of which is expected to be paid within 
the next 12 months.

Restructuring

On September 17, 2020, our Board of Directors approved a restructuring plan (the 2020 Projects). The 2020 Projects include 
activities  that  continue  our  efforts  to  optimize  its  global  supply  chain  and  manufacturing  operations,  sales  and  marketing 
organizations, and other overhead. These projects are scheduled to be substantially complete by the end of 2022. We estimate 
pre-tax  restructuring  charges  of  $55  million  to  $65  million.  Of  the  total  estimated  charge,  approximately  $35  million  to  $45 
million will result in cash expenditures, and the remainder relates to non-cash charges.

For the year ended December 31, 2020, we paid out a net $17.1 million related to all our restructuring projects. As of December 
31, 2020, $72.6 million was accrued for these restructuring projects, of which $31.7 million is expected to be paid within the 
next 12 months. 

For further details regarding our restructuring activities, refer to Item 8: Financial Statements and Supplementary Data, Note 13: 
Restructuring.

Other contractual obligations and commitments

Operating lease obligations are disclosed in Item 8: Financial Statements and Supplementary Data, Note 19: Leases and do not 
include common area maintenance charges, real estate taxes, and insurance charges for which we are obligated. Amounts due 
under  operating  lease  liabilities  for  the  next  twelve  months  are  $18.3  million  and  beyond  the  next  twelve  months  are 
$75.6 million.

36

We enter into standard purchase orders in the ordinary course of business that typically obligate us to purchase materials and 
other  items.  Purchase  orders  and  other  purchase  obligations  can  include  open-ended  agreements  that  provide  for  estimated 
quantities  over  an  extended  shipment  period,  typically  up  to  one  year  at  an  established  unit  cost.  Our  long-term  executory 
purchase agreements, which contain termination clauses, have been classified as less than one year, as the commitments are the 
estimated amounts, we would be required to pay at December 31, 2021 if the commitments were canceled. Purchase order and 
other  purchase  obligations  are  $236.7  million  for  the  next  twelve  months  and  $2.5  million  for  periods  longer  than  twelve 
months,  which  includes  capital  expenditures  of  $0.8  million  for  the  next  twelve  months  and  no  obligations  related  to  capital 
expenditures for periods beyond twelve months.

Other long-term liabilities consist of warranty obligations, estimated pension benefit payments, and other obligations. Estimated 
pension benefit payments include amounts to be paid from our assets for unfunded plans and reflect expected future service. 
The following table summarizes our known obligations to make future payments pursuant to certain contracts as of December 
31, 2020.

In thousands

Warranty obligations

Estimated pension benefit payments

Next 12 months
$ 

28,329  $ 
3,995 

Beyond the next
12 months

13,061 
119,457 

The period of cash settlement for long-term unrecognized tax benefits, which include accrued interest and penalties, cannot be 
reasonably estimated with the respective taxing authorities. For further information on defined benefit pension plans, income 
taxes, warranty obligations, and unearned revenue for extended warranties, see Item 8: Financial Statements and Supplementary 
Data, Note 8: Defined Benefit Pension Plans, Note 11: Income Taxes, Note 12: Commitments and Contingencies, and Note 17: 
Revenues, respectively.

Income Tax

Our tax provision as a percentage of income before tax typically differs from the U.S. federal statutory rate of 21%. Changes in 
our actual tax rate are subject to several factors, including fluctuations in operating results, new or revised tax legislation and 
accounting pronouncements, changes in the level of business in domestic and foreign jurisdictions, research and development 
tax credits, state income taxes, adjustments to valuation allowances, settlement of tax audits, and uncertain tax positions, among 
other items. Changes in tax laws, valuation allowances, and unanticipated tax liabilities could significantly impact our tax rate.

Our cash income tax payments were as follows:

In thousands
U.S. federal taxes paid (refunded)

State income taxes paid

Foreign and local income taxes paid

Total income taxes paid

Year Ended December 31,

2020

2019

$ 

$ 

(6,816)  $ 

914 

8,590 

2,688  $ 

184 

1,664 

10,193 

12,041 

Based  on  current  projections,  we  expect  to  pay,  net  of  refunds,  approximately  $5  million  in  U.S.  federal  and  state  taxes  and 
$9 million in foreign and local income taxes in 2021.

As of December 31, 2020, there was $43.3 million of cash and short-term investments held by certain foreign subsidiaries in 
which we are permanently reinvested for tax purposes. As a result of recent changes in U.S. tax legislation, any repatriation in 
the future would not result in U.S. federal income tax. Accordingly, there is no provision for U.S. deferred taxes on this cash. If 
this cash were repatriated to fund U.S. operations, additional withholding tax costs may be incurred. Tax is only one of many 
factors that we consider in the management of global cash. Accordingly, the amount of taxes that we would need to accrue and 
pay to repatriate foreign cash could vary significantly.

37

 
 
 
 
 
 
Other Liquidity Considerations

In  several  of  our  consolidated  international  subsidiaries,  we  have  joint  venture  partners  who  are  minority  shareholders. 
Although  these  entities  are  not  wholly-owned  by  Itron,  Inc.,  we  consolidate  them  because  we  have  a  greater  than  50% 
ownership  interest  and/or  because  we  exercise  control  over  the  operations.  The  noncontrolling  interest  balance  in  our 
Consolidated Balance Sheets represents the proportional share of the equity of the joint venture entities, which is attributable to 
the minority shareholders. At December 31, 2020, $21.8 million of our consolidated cash balance was held in our joint venture 
entities. As a result, the minority shareholders of these entities have rights to their proportional share of this cash balance, and 
there may be limitations on our ability to repatriate cash to the United States from these entities.

General Liquidity Overview

Notwithstanding the expected short to mid-term impacts of the COVID-19 pandemic, we expect to grow through a combination 
of  internal  new  research  and  development,  licensing  technology  from  and  to  others,  distribution  agreements,  partnering 
arrangements, and acquisitions of technology or other companies. We expect these activities to be funded with existing cash, 
cash  flow  from  operations,  borrowings,  or  the  sale  of  our  common  stock  or  other  securities.  We  believe  existing  sources  of 
liquidity will be sufficient to fund our existing operations and obligations for the next 12 months and into the foreseeable future 
but  offer  no  assurances.  Our  liquidity  could  be  affected  by  the  stability  of  the  electricity,  gas,  and  water  utility  industries, 
competitive  pressures,  our  dependence  on  certain  key  vendors  and  components,  changes  in  estimated  liabilities  for  product 
warranties  and/or  litigation,  duration  of  the  COVID-19  pandemic,  future  business  combinations,  capital  market  fluctuations, 
international risks, and other factors described under Item 1A: Risk Factors, as well as Item 7A: Quantitative and Qualitative 
Disclosures About Market Risk.

Contingencies

Refer to Item 8: Financial Statements and Supplementary Data, Note 12: Commitments and Contingencies.

Critical Accounting Estimates and Policies

Our consolidated financial statements and accompanying notes are prepared in accordance with GAAP. Preparing consolidated 
financial  statements  requires  management  to  make  estimates  and  assumptions  that  affect  the  reported  amounts  of  assets, 
liabilities,  revenues,  and  expenses.  These  estimates  and  assumptions  are  affected  by  management's  application  of  accounting 
policies.  Our  critical  accounting  policies  include  revenue  recognition,  warranty,  restructuring,  income  taxes,  business 
combinations,  goodwill  and  intangible  assets,  defined  benefit  pension  plans,  contingencies,  and  stock-based  compensation. 
Refer to Item 8: Financial Statements and Supplementary Data, Note 1: Summary of Significant Accounting Policies for further 
disclosures regarding accounting policies and new accounting pronouncements.

Revenue Recognition

Many  of  our  revenue  arrangements  involve  multiple  performance  obligations,  consisting  of  hardware,  software,  and 
professional  services  such  as  implementation,  project  management,  installation,  and  consulting  services.  These  arrangements 
require us to determine the standalone selling price of the promised goods or services underlying each performance obligation 
and  then  allocate  the  total  arrangement  consideration  among  the  separate  performance  obligations  based  on  their  relative 
standalone selling price. Revenues for each performance obligation are then recognized upon transfer of control to the customer 
at a point in time as products are shipped or received by a customer, or over time as services are delivered. The majority of our 
revenue is recognized at a point in time when products are shipped to or received by a customer. Certain contracts that contain 
multiple performance obligations may contain customer-specific terms and conditions that govern service level commitments, 
transfer of control, and variable consideration that may involve complex accounting considerations.

Professional services revenues are recognized over time. We measure progress towards satisfying these performance obligations 
using input methods, most commonly based on the costs incurred in relation to the total expected costs to provide the service. 
The estimate of expected costs to provide services requires judgment. Cost estimates take into consideration past history and the 
specific scope requested by the customer and are updated quarterly. Other variables impacting our estimate of costs to complete 
include length of time to complete, changes in wages, subcontractor performance, supplier information, and business volume 
assumptions. Changes in underlying assumptions and estimates may adversely or favorably affect financial performance.

If we estimate that the completion of a performance obligation will result in a loss, then the loss is recognized in the period in 
which the loss becomes evident. We reevaluate the estimated loss through the completion of the performance obligation and 
adjust the estimated loss for changes in facts and circumstances.

Many of our contracts with customers include variable consideration, which can include liquidated damage provisions, rebates 
and  volume  and  early  payment  discounts,  or  software  licenses  sold  where  the  amount  of  consideration  is  dependent  on  the 

38

number of endpoints deployed. We estimate variable consideration using the expected value method, taking into consideration 
contract  terms,  historical  customer  behavior,  and  historical  sales.  Some  of  our  contracts  with  customers  contain  clauses  for 
liquidated damages related to the timing of delivery or milestone accomplishments, which could become material in an event of 
failure  to  meet  the  contractual  deadlines.  At  the  inception  of  the  arrangement  and  on  an  ongoing  basis,  we  evaluate  the 
probability of having to pay liquidated damages and the magnitude of such damages. In the case of liquidated damages, we also 
take into consideration progress towards meeting contractual milestones, including whether milestones have not been achieved, 
specified  rates,  if  applicable,  stated  in  the  contract,  and  history  of  paying  liquidated  damages  to  the  customer  or  similar 
customers.

Certain of our revenue arrangements include an extended or customer-specific warranty provision that covers all or a portion of 
a  customer's  replacement  or  repair  costs  beyond  the  standard  warranty  period.  Whether  or  not  the  extended  warranty  is 
separately priced in the arrangement, a portion of the arrangement's total consideration is allocated to this extended warranty 
deliverable.  This  revenue  is  deferred  and  recognized  over  the  extended  warranty  coverage  period.  Extended  or  customer-
specific warranties do not represent a significant portion of our revenue.

We allocate consideration to each performance obligation in an arrangement based on its relative standalone selling price. For 
goods  or  services  where  we  have  observable  standalone  sales,  the  observable  standalone  sales  are  used  to  determine  the 
standalone selling price. For the majority of our goods and services, we do not have observable standalone sales. As a result, we 
estimate the standalone selling price using either the adjusted market assessment approach or the expected cost plus a margin 
approach. Approaches used to estimate the standalone selling price for a given good or service maximize the use of observable 
inputs  and  consider  several  factors,  including  our  pricing  practices,  costs  to  provide  a  good  or  service,  the  type  of  good  or 
service, and availability of other transactional data, among others.

We determine the estimated standalone selling prices of goods or services used in our allocation of arrangement consideration 
on an annual basis or more frequently if there is a significant change in our business or if we experience significant variances in 
our transaction prices.

Our  contracts  may  be  modified  to  add,  remove,  or  change  existing  performance  obligations  or  change  contract  price.  The 
accounting for modifications to our contracts involves assessing whether the products or services added to an existing contract 
are  distinct  and  whether  the  pricing  is  at  the  standalone  selling  price.  Products  or  services  added  that  are  not  distinct  are 
accounted  for  as  if  it  were  part  of  the  existing  contract.  The  effect  of  the  modification  on  the  transaction  price  and  on  the 
measure of progress is recognized as an adjustment to revenue as of the date of the modification (i.e., on a cumulative catch-up 
basis). Those products or services that are distinct are accounted for prospectively, either as a separate contract if the additional 
services are priced at the standalone selling price, or as a termination of the existing contract and creation of a new contract if 
not priced at the standalone selling price.

Warranty

We offer standard warranties on our hardware products and large application software products. We accrue the estimated cost 
of  product  warranties  based  on  historical  and  projected  product  performance  trends  and  costs  during  the  warranty  period. 
Testing of new products in the development stage helps identify and correct potential warranty issues prior to manufacturing. 
Quality control efforts during manufacturing reduce our exposure to warranty claims. When testing or quality control efforts 
fail to detect a fault in our products, we may experience an increase in warranty claims. We track warranty claims to identify 
potential warranty trends. If an unusual trend is identified, an additional warranty accrual would be recognized if a failure event 
is  probable  and  the  cost  can  be  reasonably  estimated.  When  new  products  are  introduced,  our  process  relies  on  historical 
averages of similar products until sufficient data are available. As actual experience on new products becomes available, it is 
used to modify the historical averages to ensure the expected warranty costs are within a range of likely outcomes. Management 
regularly evaluates the sufficiency of the warranty provisions and makes adjustments when necessary. The warranty allowances 
may  fluctuate  due  to  changes  in  estimates  for  material,  labor,  and  other  costs  we  may  incur  to  repair  or  replace  projected 
product failures, and we may incur additional warranty and related expenses in the future with respect to new or established 
products, which could adversely affect our financial position and results of operations. 

39

Restructuring

We recognize a liability for costs associated with an exit or disposal activity under a restructuring project at its fair value in the 
period in which the liability is incurred. Employee termination benefits considered post-employment benefits are accrued when 
the  obligation  is  probable  and  estimable,  such  as  benefits  stipulated  by  human  resource  policies  and  practices  or  statutory 
requirements. One-time termination benefits are recognized at the date the employee is notified. If the employee must provide 
future service greater than 60 days, such benefits are recognized ratably over the future service period. For contract termination 
costs, we recognize a liability upon the later of when we terminate a contract in accordance with the contract terms or when we 
cease using the rights conveyed by the contract.

Asset  impairments  associated  with  a  restructuring  project  are  determined  at  the  asset  group  level.  An  impairment  may  be 
recognized  for  assets  that  are  to  be  abandoned,  are  to  be  sold  for  less  than  net  book  value,  or  are  held  for  sale  in  which  the 
estimated proceeds are less than the net book value less costs to sell. We may also recognize impairment on an asset group, 
which is held and used, when the carrying value is not recoverable and exceeds the asset group's fair value. If an asset group is 
considered a business, a portion of our goodwill balance is allocated to it based on relative fair value. If the sale of an asset 
group under a restructuring project results in proceeds that exceed the net book value of the asset group, the resulting gain is 
recognized within restructuring expense in the Consolidated Statements of Operations.

In  determining  restructuring  charges,  we  analyze  our  future  operating  requirements,  including  the  required  headcount  by 
business  functions  and  facility  space  requirements.  Our  restructuring  costs  and  any  resulting  accruals  involve  significant 
estimates using the best information available at the time the estimates are made. Our estimates involve a number of risks and 
uncertainties, some of which are beyond our control, including real estate market conditions and local labor and employment 
laws,  rules,  and  regulations.  If  the  amounts  and  timing  of  cash  flows  from  restructuring  activities  are  significantly  different 
from what we have estimated, the actual amount of restructuring and asset impairment charges could be materially different, 
either higher or lower, than those we have recognized.

Income Taxes

We  estimate  income  tax  expense  in  each  of  the  taxing  jurisdictions  in  which  we  operate.  Changes  in  our  actual  tax  rate  are 
subject  to  several  factors,  including  fluctuations  in  operating  results,  new  or  revised  tax  legislation  and  accounting 
pronouncements, changes in the level of business in domestic and foreign jurisdictions, research and development tax credits, 
state  income  taxes,  adjustments  to  valuation  allowances,  settlement  of  tax  audits,  and  uncertain  tax  positions,  among  other 
items. Changes in tax laws, valuation allowances, and unanticipated tax liabilities could significantly impact our tax rate.

We recognize valuation allowances to reduce deferred tax assets to the extent we believe it is more likely than not that a portion 
of  such  assets  will  not  be  realized.  In  making  such  determinations,  we  consider  all  available  favorable  and  unfavorable 
evidence, including scheduled reversals of deferred tax liabilities, projected future taxable income, tax planning strategies, and 
our ability to carry back losses to prior years. We are required to make assumptions and judgments about potential outcomes 
that  lie  outside  our  control.  Our  most  sensitive  and  critical  factors  are  the  projection,  source,  and  character  of  future  taxable 
income.  Although  realization  is  not  assured,  management  believes  it  is  more  likely  than  not  that  deferred  tax  assets,  net  of 
valuation allowance, will be realized. The amount of deferred tax assets considered realizable, however, could be reduced in the 
near term if estimates of future taxable income during the carryforward periods are reduced or current tax planning strategies 
are not implemented.

We are subject to audits in multiple taxing jurisdictions in which we operate. These audits may involve complex issues, which 
may require an extended period of time to resolve. We believe we have recognized adequate income tax provisions and reserves 
for uncertain tax positions.

In evaluating uncertain tax positions, we consider the relative risks and merits of positions taken in tax returns filed and to be 
filed,  considering  statutory,  judicial,  and  regulatory  guidance  applicable  to  those  positions.  We  make  assumptions  and 
judgments about potential outcomes that lie outside management's control. To the extent the tax authorities disagree with our 
conclusions and depending on the final resolution of those disagreements, our actual tax rate may be materially affected in the 
period of final settlement with the tax authorities.

Goodwill and Intangible Assets

Goodwill and intangible assets may result from our business acquisitions. Intangible assets may also result from the purchase of 
assets and intellectual property where we do not acquire a business. We use estimates, including estimates of useful lives of 
intangible assets, the amount and timing of related future cash flows, and fair values of the related operations, in determining 
the value assigned to goodwill and intangible assets. Our finite-lived intangible assets are amortized over their estimated useful 
lives  based  on  estimated  discounted  cash  flows.  In-process  research  and  development  is  considered  an  indefinite-lived 
intangible  asset  and  is  not  subject  to  amortization  until  the  associated  projects  are  completed  or  terminated.  Finite-lived 

40

intangible  assets  are  tested  for  impairment  at  the  asset  group  level  when  events  or  changes  in  circumstances  indicate  the 
carrying  value  may  not  be  recoverable.  Indefinite-lived  intangible  assets  are  tested  for  impairment  annually,  when  events  or 
changes  in  circumstances  indicate  the  asset  may  be  impaired,  or  when  their  useful  lives  are  determined  to  be  no  longer 
indefinite.

Goodwill  is  assigned  to  our  reporting  units  based  on  the  expected  benefit  from  the  synergies  arising  from  each  business 
combination, determined by using certain financial metrics, including the forecast discounted cash flows associated with each 
reporting unit. Each reporting unit corresponds with its respective operating segment.

We test goodwill for impairment each year as of October 1, or more frequently should a significant impairment indicator occur. 
As  part  of  the  impairment  test,  we  may  elect  to  perform  an  assessment  of  qualitative  factors.  If  this  qualitative  assessment 
indicates  that  it  is  more  likely  than  not  that  the  fair  value  of  a  reporting  unit,  including  goodwill,  is  less  than  its  carrying 
amount, or if we elect to bypass the qualitative assessment, we would then proceed with the impairment test. The impairment 
test involves comparing the fair values of the reporting units to their carrying amounts. If the carrying amount of a reporting 
unit exceeds its fair value, we first evaluate the long-lived assets within the reporting unit for impairment and then recognize a 
goodwill impairment loss in an amount equal to any excess.

Determining  the  fair  value  of  a  reporting  unit  is  judgmental  in  nature  and  involves  the  use  of  significant  estimates  and 
assumptions.  We  forecast  discounted  future  cash  flows  at  the  reporting  unit  level  using  risk-adjusted  discount  rates  and 
estimated future revenues and operating costs, which take into consideration factors such as existing backlog, expected future 
orders,  supplier  contracts,  and  expectations  of  competitive,  business  and  economic  environments.  We  also  identify  similar 
publicly traded companies and develop a correlation, referred to as a multiple, to apply to the operating results of the reporting 
units.  These  combined  fair  values  are  then  reconciled  to  the  aggregate  market  value  of  our  common  stock  on  the  date  of 
valuation, while considering a reasonable control premium.

Changes in market demand, fluctuations in the markets in which we operate, the volatility and decline in the worldwide equity 
markets,  and  a  decline  in  our  market  capitalization  could  unfavorably  impact  the  remaining  carrying  value  of  our  goodwill, 
which could have a significant effect on our current and future results of operations and financial position. Due to a decline in 
our  updated  long-term  forecast  for  the  Device  Solutions  reporting  unit,  we  completed  an  interim  quantitative  goodwill 
impairment test during the third quarter of 2020. After determining the estimated fair value of this reporting unit, we concluded 
there was no impairment to be recognized.

Defined Benefit Pension Plans

We sponsor both funded and unfunded defined benefit pension plans for our international employees, primarily in Germany, 
France, Indonesia, India, and Italy. We recognize a liability for the projected benefit obligation in excess of plan assets or an 
asset for plan assets in excess of the projected benefit obligation. We also recognize the funded status of our defined benefit 
pension plans on our Consolidated Balance Sheets and recognize as a component of other comprehensive income (loss) (OCI), 
net  of  tax,  the  actuarial  gains  or  losses  and  prior  service  costs  or  credits,  if  any,  which  arise  during  the  period  but  are  not 
recognized as components of net periodic benefit cost.

Several economic assumptions and actuarial data are used in calculating the expense and obligations related to these plans. The 
assumptions  are  updated  annually  at  December  31  and  include  the  discount  rate,  the  expected  remaining  service  life,  the 
expected  rate  of  return  on  plan  assets,  and  the  rate  of  future  compensation  increases.  The  discount  rate  is  a  significant 
assumption  used  to  value  our  pension  benefit  obligation.  We  determine  a  discount  rate  for  our  plans  based  on  the  estimated 
duration of each plan's liabilities. For euro denominated defined benefit pension plans, which represent 92% of our projected 
benefit obligation, we use discount rates with consideration of the duration of each of the plans, using a hypothetical yield curve 
developed from euro-denominated AA-rated corporate bond issues. These bonds are assigned different weights to adjust their 
relative  influence  on  the  yield  curve,  and  the  highest  and  lowest  yielding  10%  of  bonds  are  excluded  within  each  maturity 
group. The discount rates used, depending on the duration of the plans, were between 0.20% and 0.75%. The weighted average 
discount rate used to measure the projected benefit obligation for all of the plans at December 31, 2020 was 1.10%. A change of 
25 basis points in the discount rate would change our projected benefit obligation by approximately $6.5 million. The financial 
and  actuarial  assumptions  used  at  December  31,  2020  may  differ  materially  from  actual  results  due  to  changing  market  and 
economic conditions and other factors. These differences could result in a significant change in the amount of pension expense 
recognized in future periods. 

Contingencies

A loss contingency is recognized if it is probable that an asset has been impaired or a liability has been incurred and the amount 
of the loss can be reasonably estimated. We evaluate, among other factors, the degree of probability of an unfavorable outcome 
and our ability to make a reasonable estimate of the amount of the ultimate loss. Loss contingencies that we determine to be 

41

reasonably possible, but not probable, are disclosed but not recognized. Changes in these factors and related estimates could 
materially  affect  our  financial  position  and  results  of  operations.  Legal  costs  to  defend  against  contingent  liabilities  are 
recognized as incurred.

Stock-Based Compensation

We  grant  various  stock-based  compensation  awards  to  our  officers,  employees,  and  Board  of  Directors  with  service, 
performance,  and  market  vesting  conditions,  including  stock  options,  restricted  stock  units,  phantom  stock  units,  and 
unrestricted  stock  units  (awards).  We  measure  and  recognize  compensation  expense  for  all  awards  based  on  estimated  fair 
values. For awards with only a service condition, we expense stock-based compensation using the straight-line method over the 
requisite  service  period  for  the  entire  award.  For  awards  with  service  and  performance  conditions,  if  vesting  is  probable,  we 
expense  the  stock-based  compensation  on  a  straight-line  basis  over  the  requisite  service  period  for  each  separately  vesting 
portion of the award. For awards with a market condition, we expense the fair value over the requisite service period.

We  measure  and  recognize  compensation  expense  for  all  stock-based  compensation  based  on  estimated  fair  values.  The  fair 
value  of  stock  options  is  estimated  at  the  date  of  grant  using  the  Black-Scholes  option-pricing  model,  which  includes 
assumptions for the expected volatility, risk-free interest rate, expected term and dividend yield. For unrestricted stock awards 
with no market conditions, the fair value is the market close price of our common stock on the date of grant. For restricted stock 
units  with  market  conditions,  the  fair  value  is  estimated  at  the  date  of  award  using  a  Monte  Carlo  simulation  model,  which 
includes assumptions for dividend yield and expected volatility for our common stock and the common stock for companies 
within the Russell 3000 index, as well as the risk-free interest rate and expected term of the awards. For phantom stock units, 
fair value is the market close price of our common stock at the end of each reporting period.

In valuing our stock options and restricted stock units with a market condition, significant judgment is required in determining 
the  expected  volatility  of  our  common  stock  and  the  expected  life  that  individuals  will  hold  their  stock  options  prior  to 
exercising.  Expected  volatility  for  stock  options  is  based  on  the  historical  and  implied  volatility  of  our  own  common  stock, 
while the volatility for our restricted stock units with a market condition is based on the historical volatility of our own stock 
and the stock for companies comprising the market index within the market condition. The expected life of stock option grants 
is derived from the historical actual term of option grants and an estimate of future exercises during the remaining contractual 
period of the option. While volatility and estimated life are assumptions that do not bear the risk of change subsequent to the 
grant date, these assumptions may be difficult to measure as they represent future expectations based on historical experience. 
Further, our expected volatility and expected life may change in the future, which could substantially change the grant-date fair 
value  of  future  awards  and  ultimately  the  expense  we  recognize.  Actual  results  and  future  estimates  may  differ  substantially 
from our current estimates. We have not paid dividends in the past and do not plan to pay dividends in the foreseeable future.

Non-GAAP Measures

The  accompanying  schedule  contains  non-GAAP  financial  measures.  To  supplement  our  consolidated  financial  statements, 
which are prepared in accordance with GAAP, we use certain non-GAAP financial measures, including non-GAAP operating 
expense, non-GAAP operating income, non-GAAP net income, non-GAAP diluted EPS, adjusted EBITDA, free cash flow, and 
constant currency. The presentation of this financial information is not intended to be considered in isolation or as a substitute 
for, or superior to, the financial information prepared and presented in accordance with GAAP, and other companies may define 
such  measures  differently.  For  more  information  on  these  non-GAAP  financial  measures,  please  see  the  table  captioned 
"Reconciliations of Non-GAAP Financial Measures to the Most Directly Comparable GAAP Financial Measures".

We use these non-GAAP financial measures for financial and operational decision making and/or as a means for determining 
executive  compensation.  Management  believes  that  these  non-GAAP  financial  measures  provide  meaningful  supplemental 
information regarding our performance and ability to service debt by excluding certain expenses that may not be indicative of 
our recurring core operating results. These non-GAAP financial measures facilitate management's internal comparisons to our 
historical performance, as well as comparisons to our competitors' operating results. Our executive compensation plans exclude 
non-cash charges related to amortization of intangibles and certain discrete cash and non-cash charges, such as acquisition and 
integration related expenses, loss on sale of business, or restructuring charges. We believe that both management and investors 
benefit from referring to these non-GAAP financial measures in assessing our performance and when planning, forecasting and 
analyzing future periods. We believe these non-GAAP financial measures are useful to investors because they provide greater 
transparency with respect to key metrics used by management in its financial and operational decision making and because they 
are used by our institutional investors and the analyst community to analyze the health of our business.

Non-GAAP  operating  expenses  and  non-GAAP  operating  income  –  We  define  non-GAAP  operating  expenses  as  operating 
expenses  excluding  certain  expenses  related  to  the  amortization  of  intangible  assets,  restructuring,  loss  on  sale  of  business, 
corporate  transition  cost,  and  acquisition  and  integration.  We  define  non-GAAP  operating  income  as  operating  income 

42

excluding  the  expenses  related  to  the  amortization  of  intangible  assets,  restructuring,  loss  on  sale  of  business,  corporate 
transition cost, and acquisition and integration. Acquisition and integration related expenses include costs, which are incurred to 
affect  and  integrate  business  combinations,  such  as  professional  fees,  certain  employee  retention  and  salaries  related  to 
integration,  severances,  contract  terminations,  travel  costs  related  to  knowledge  transfer,  system  conversion  costs,  and  asset 
impairment  charges.  We  consider  these  non-GAAP  financial  measures  to  be  useful  metrics  for  management  and  investors 
because  they  exclude  the  effect  of  expenses  that  are  related  to  acquisitions  and  restructuring  projects.  By  excluding  these 
expenses, we believe that it is easier for management and investors to compare our financial results over multiple periods and 
analyze  trends  in  our  operations.  For  example,  in  certain  periods,  expenses  related  to  amortization  of  intangible  assets  may 
decrease, which would improve GAAP operating margins, yet the improvement in GAAP operating margins due to this lower 
expense is not necessarily reflective of an improvement in our core business. There are some limitations related to the use of 
non-GAAP operating expenses and non-GAAP operating income versus operating expenses and operating income calculated in 
accordance  with  GAAP.  We  compensate  for  these  limitations  by  providing  specific  information  about  the  GAAP  amounts 
excluded from non-GAAP operating expense and non-GAAP operating income and evaluating non-GAAP operating expense 
and non-GAAP operating income together with GAAP operating expense and operating income.

Non-GAAP net income and non-GAAP diluted EPS – We define non-GAAP net income as net income attributable to Itron, Inc. 
excluding  the  expenses  associated  with  amortization  of  intangible  assets,  amortization  of  debt  placement  fees,  restructuring, 
loss on sale of business, corporate transition cost, acquisition and integration, and the tax effect of excluding these expenses. 
We  define  non-GAAP  diluted  EPS  as  non-GAAP  net  income  divided  by  the  weighted  average  shares,  on  a  diluted  basis, 
outstanding during each period. We consider these financial measures to be useful metrics for management and investors for the 
same reasons that we use non-GAAP operating income. The same limitations described above regarding our use of non-GAAP 
operating income apply to our use of non-GAAP net income and non-GAAP diluted EPS. We compensate for these limitations 
by providing specific information regarding the GAAP amounts excluded from these non-GAAP measures and evaluating non-
GAAP net income and non-GAAP diluted EPS together with GAAP net income attributable to Itron, Inc. and GAAP diluted 
EPS.

Adjusted  EBITDA  –  We  define  adjusted  EBITDA  as  net  income  (a)  minus  interest  income,  (b)  plus  interest  expense, 
depreciation and amortization of intangible assets, restructuring, loss on sale of business, corporate transition cost, acquisition 
and integration related expense, and (c) excluding income tax provision or benefit. Management uses adjusted EBITDA as a 
performance measure for executive compensation. A limitation to using adjusted EBITDA is that it does not represent the total 
increase or decrease in the cash balance for the period and the measure includes some non-cash items and excludes other non-
cash items. Additionally, the items that we exclude in our calculation of adjusted EBITDA may differ from the items that our 
peer companies exclude when they report their results. We compensate for these limitations by providing a reconciliation of this 
measure to GAAP net income (loss).

Free  cash  flow  –  We  define  free  cash  flow  as  net  cash  provided  by  operating  activities  less  cash  used  for  acquisitions  of 
property, plant and equipment. We believe free cash flow provides investors with a relevant measure of liquidity and a useful 
basis for assessing our ability to fund our operations and repay our debt. The same limitations described above regarding our 
use  of  adjusted  EBITDA  apply  to  our  use  of  free  cash  flow.  We  compensate  for  these  limitations  by  providing  specific 
information regarding the GAAP amounts and reconciling to free cash flow.

Constant  currency  –  We  refer  to  the  impact  of  foreign  currency  exchange  rate  fluctuations  in  our  discussions  of  financial 
results, which references the differences between the foreign currency exchange rates used to translate operating results from 
the  entity's  functional  currency  into  U.S.  dollars  for  financial  reporting  purposes.  We  also  use  the  term  "constant  currency", 
which represents financial results adjusted to exclude changes in foreign currency exchange rates as compared with the rates in 
the comparable prior year period. We calculate the constant currency change as the difference between the current period results 
and the comparable prior period's results restated using current period foreign currency exchange rates.

43

Reconciliations of Non-GAAP Financial Measures to the most Directly Comparable GAAP Financial Measures

The  tables  below  reconcile  the  non-GAAP  financial  measures  of  operating  expenses,  operating  income,  net  income,  diluted 
EPS, adjusted EBITDA, and free cash flow with the most directly comparable GAAP financial measures.

TOTAL COMPANY RECONCILIATIONS
In thousands, except per share data
NON-GAAP OPERATING EXPENSES

GAAP operating expenses

Amortization of intangible assets
Restructuring
Loss on sale of business
Corporate transition cost
Acquisition and integration related expense

Non-GAAP operating expenses

NON-GAAP OPERATING INCOME

GAAP operating income (loss)

Amortization of intangible assets
Restructuring
Loss on sale of business
Corporate transition cost
Acquisition and integration related expense

Non-GAAP operating income

NON-GAAP NET INCOME & DILUTED EPS

GAAP net income (loss) attributable to Itron, Inc.

Amortization of intangible assets
Amortization of debt placement fees
Restructuring
Loss on sale of business
Corporate transition cost
Acquisition and integration related expense
Income tax effect of non-GAAP adjustments (1)
Non-GAAP net income attributable to Itron, Inc.

Non-GAAP diluted EPS

Weighted average common shares outstanding - Diluted

ADJUSTED EBITDA

GAAP net income (loss) attributable to Itron, Inc.

Interest income
Interest expense
Income tax (benefit) provision
Depreciation and amortization
Restructuring
Loss on sale of business
Corporate transition cost
Acquisition and integration related expense

Adjusted EBITDA

FREE CASH FLOW

Net cash provided by operating activities
Acquisitions of property, plant, and equipment

Free Cash Flow

Year Ended December 31,
2019
2020

612,562  $ 
(44,711) 
(37,013) 
(59,817) 
33 
(1,026) 
470,028  $ 

(10,395)  $ 
44,711 
37,013 
59,817 
(33) 
1,026 
132,139  $ 

(57,955)  $ 
44,711 
3,954 
37,013 
59,817 
(33) 
1,026 
(13,280) 
75,253  $ 

619,636 
(64,286) 
(6,278) 
— 
(2,520) 
(26,598) 
519,954 

132,683 
64,286 
6,278 
— 
2,520 
26,598 
232,365 

49,006 
64,286 
5,455 
6,278 
— 
2,520 
26,598 
(21,348) 
132,795 

1.85  $ 

3.32 

40,571 

39,980 

(57,955)  $ 
(2,998) 
44,001 
238 
97,290 
37,013 
59,817 
(33) 
1,026 
178,399  $ 

109,514  $ 
(46,208) 
63,306  $ 

49,006 
(1,849) 
52,453 
20,617 
114,400 
6,278 
— 
2,520 
26,598 
270,023 

172,840 
(60,749) 
112,091 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

(1)

The income tax effect of non-GAAP adjustments is calculated using the statutory tax rates for the relevant jurisdictions if no valuation 
allowance exists. If a valuation allowance exists, there is no tax impact to the non-GAAP adjustment.

44

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 7A:    Quantitative and Qualitative Disclosures About Market Risk

In the normal course of business, we are exposed to interest rate and foreign currency exchange rate risks that could impact our 
financial  position  and  results  of  operations.  As  part  of  our  risk  management  strategy,  we  may  use  derivative  financial 
instruments to hedge certain foreign currency and interest rate exposures. Our objective is to offset gains and losses resulting 
from these exposures with losses and gains on the derivative contracts used to hedge them, therefore reducing the impact of 
volatility on earnings or protecting the fair values of assets and liabilities. We use derivative contracts only to manage existing 
underlying exposures. Accordingly, we do not use derivative contracts for trading or speculative purposes.

Interest Rate Risk

We are exposed to interest rate risk through our variable rate debt instruments. In March 2020, we entered into an interest rate 
swap,  which  is  effective  from  June  30,  2020  to  June  30,  2023,  and  converts  $240  million  of  our  LIBOR-based  debt  from  a 
floating  LIBOR  interest  rate  to  a  fixed  interest  rate  of  0.617%  (excluding  the  applicable  margin).  The  notional  balance 
amortizes  to  maturity  at  the  same  rate  of  the  originally  required  amortization  on  our  term  loan.  At  December  31,  2020,  our 
LIBOR-based debt balance was $536.1 million.

In April 2018, we entered into a cross-currency swap, which converts $56.0 million of floating rate LIBOR-based U.S. dollar 
denominated  debt  into  1.38%  fixed  rate  euro  denominated  debt.  This  cross-currency  swap  matures  on  April  30,  2021  and 
mitigates  the  risk  associated  with  fluctuations  in  interest  and  currency  rates  impacting  cash  flows  related  to  a  U.S.  dollar 
denominated debt in a euro functional currency entity.

The  table  below  provides  information  about  our  financial  instruments  that  are  sensitive  to  changes  in  interest  rates  and  the 
scheduled minimum repayment of principal and the weighted average interest rates at December 31, 2020. Weighted average 
variable rates in the table are based on implied forward rates in the Reuters U.S. dollar yield curve as of December 31, 2020 and 
our estimated leverage ratio, which determines our additional interest rate margin at December 31, 2020.

In thousands

Variable Rate Debt

2021

2022

2023

2024

2025

Total

Fair Value

Principal: U.S. dollar term loan

$  18,359 

$  44,063 

$  44,063 

$ 429,609 

$  — 

$  536,094  $  520,347 

Weighted average interest rate

 1.62 %

 1.67 %

 1.84 %

 2.09 %

 — %

Principal: Multicurrency revolving line 

of credit

$  — 

$  — 

$  — 

$  — 

$  — 

$ 

—  $ 

— 

Weighted average interest rate

 1.62 %

 1.67 %

 1.84 %

 2.09 %

 — %

Interest rate swap 

Weighted average interest rate (pay) 
Fixed
Weighted average interest rate 
(receive) Floating LIBOR

 0.62 %

 0.62 %

 0.62 %

 0.12 %

 0.17 %

 0.30 %

Cross currency swap

Weighted average interest rate (pay) 
Fixed - EURIBOR
Weighted average interest rate 
(receive) Floating - LIBOR

 1.38 %

 0.13 %

$ 

(1,982) 

$ 

(526) 

Based on a sensitivity analysis as of December 31, 2020, we estimate that, if market interest rates average one percentage point 
higher in 2021 than in the table above, our financial results in 2021 would not be materially impacted.

We  continually  monitor  and  assess  our  interest  rate  risk  and  may  institute  additional  interest  rate  swaps  or  other  derivative 
instruments to manage such risk in the future.

Foreign Currency Exchange Rate Risk

We conduct business in a number of countries. Revenues denominated in functional currencies other than the U.S. dollar were 
37% of total revenues for the year ended December 31, 2020, compared with 37% and 41% for the years ended December 31, 

45

2019 and 2018. These transactions expose our account balances to movements in foreign currency exchange rates that could 
have a material effect on our financial results. Our primary foreign currency exposure relates to non-U.S. dollar denominated 
transactions in our international subsidiary operations, the most significant of which is the euro.

We are also exposed to foreign exchange risk when we enter into non-functional currency transactions, both intercompany and 
third-party. At each period-end, non-functional currency monetary assets and liabilities are revalued with the change recognized 
within Other income (expense) in our Consolidated Statements of Operations. We enter into monthly foreign exchange forward 
contracts, which are not designated for hedge accounting, with the intent to reduce earnings volatility associated with currency 
exposures.  As  of  December  31,  2020,  a  total  of  39  contracts  were  offsetting  our  exposures  from  the  euro,  Pound  sterling, 
Canadian dollar, Brazilian real, Mexican peso and various other currencies, with notional amounts ranging from $121,000 to 
$26.4 million. Based on a sensitivity analysis as of December 31, 2020, we estimate that, if foreign currency exchange rates 
average  ten  percentage  points  higher  in  2021  for  these  financial  instruments,  our  financial  results  in  2021  would  not  be 
materially impacted.

In future periods, we may use additional derivative contracts to protect against foreign currency exchange rate risks.

46

Item 8:  Financial Statements and Supplementary Data

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the shareholders and the Board of Directors of Itron, Inc. 

Opinion on the Financial Statements
We  have  audited  the  accompanying  consolidated  balance  sheets  of  Itron,  Inc.  and  subsidiaries  (the  "Company")  as  of 
December 31, 2020 and 2019, the related consolidated statements of operations, comprehensive income (loss), equity, and cash 
flows, for each of the three years in the period ended December 31, 2020, and the related notes (collectively referred to as the 
"financial statements"). In our opinion, the financial statements present fairly, in all material respects, the financial position of 
the Company as of December 31, 2020 and 2019, and the results of its operations and its cash flows for each of the three years 
in the period ended December 31, 2020, in conformity with accounting principles generally accepted in the United States of 
America.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB),  the  Company's  internal  control  over  financial  reporting  as  of  December  31,  2020,  based  on  criteria  established  in 
Internal  Control  —  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway 
Commission and our report dated February 24, 2021, expressed an unqualified opinion on the Company's internal control over 
financial reporting.

Basis for Opinion

These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on 
the Company's financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are 
required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable 
rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to 
error  or  fraud.  Our  audits  included  performing  procedures  to  assess  the  risks  of  material  misstatement  of  the  financial 
statements,  whether  due  to  error  or  fraud,  and  performing  procedures  that  respond  to  those  risks.  Such  procedures  included 
examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included 
evaluating  the  accounting  principles  used  and  significant  estimates  made  by  management,  as  well  as  evaluating  the  overall 
presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matters

The critical audit matters communicated below are matters arising from the current-period audit of the financial statements that 
were communicated or required to be communicated to the audit committee and that (1) relate to accounts or disclosures that 
are  material  to  the  financial  statements  and  (2)  involved  our  especially  challenging,  subjective,  or  complex  judgments.  The 
communication of critical audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and 
we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on 
the accounts or disclosures to which they relate.

Revenue  Recognition  ASC  606  —  Revenue  arrangements  involving  multiple  performance  obligations  consisting  of 
hardware, software, and professional services such as implementation, project management, installation, and consulting 
services — Refer to Notes 1 and 17 to the financial statements

Critical Audit Matter Description 

Many of the Company’s revenue arrangements involve multiple performance obligations consisting of hardware, software, and 
professional services such as implementation, project management, installation, and consulting services. These contracts may 
contain  customer-specific  business  terms  and  conditions,  including  service  level  commitments,  variable  consideration,  and 
terms that govern when the customer has taken control. Additionally, these contracts may be modified from time to time as the 
Company  delivers  under  the  contract.  These  customer-specific  business  terms  and  conditions  and  modifications  may  involve 
complex  accounting  considerations,  including  determining  whether  the  Company  has  enforceable  rights  and  obligations, 
whether  contract  modifications  represent  new  contracts  or  modification  of  existing  contracts,  whether  certain  performance 
obligations are distinct, and other considerations that may impact the timing of revenue recognition. 

47

The  evaluation  of  these  factors  is  executed  in  accordance  with  the  ASC  606  revenue  recognition  framework  and  requires 
significant management judgment that could affect the amount and timing of revenue recognition over the contractual period. 
The  computations  to  recognize  revenue  under  the  ASC  606  revenue  recognition  framework  can  be  complex  and  require  a 
significant  volume  of  data  input.  Additionally,  there  can  be  complexity  in  the  computations  and  entries  made  to  record  the 
related contract assets and liabilities at the balance sheet date. Given the challenge in auditing the judgments and computations 
made  in  determining  revenue  recognition  for  these  multiple  performance  obligation  arrangements  with  customer-specific 
business terms and conditions and modifications, we identified revenue recognition as a critical audit matter.

How the Critical Audit Matter Was Addressed in the Audit

Our audit procedures related to (1) determining whether the Company has enforceable rights and obligations, whether contract 
modifications  represent  new  contracts  or  modifications,  whether  certain  performance  obligations  are  distinct  and  other 
considerations  that  may  impact  the  timing  of  revenue  recognition  and  (2)  the  completeness  and  accuracy  of  the  revenue 
recognition computations and entries used to recognize revenue included the following, among others:

• We  tested  the  effectiveness  of  controls  over  contract  reviews,  including  management’s  use  of  checklists  and  other 
review  procedures  to  determine  whether  customer-specific  business  terms  are  evident  in  the  contract  and  whether 
accounting  conclusions  regarding  enforceable  rights  and  obligations,  contract  modifications,  distinct  products  and 
services, and other considerations that may impact the timing of revenue recognition are appropriately applied.

• We  tested  the  effectiveness  of  controls  over  revenue  recognition  computations  and  entries  to  determine  whether  the 
computations and entries appropriately reflect the accounting conclusions for these contracts. Such controls included 
(1) the review of the completeness and accuracy of data input into the computations and entries and (2) the review of 
the mathematical accuracy of the computations and entries. 

•

For a sample of contracts with customers that included existing contracts, new contracts and contract modifications, 
we:

–

–

–

–

Tested management’s identification of customer-specific terms, whether the Company had enforceable rights 
and  obligations,  whether  contract  modifications  represented  new  contracts  or  modifications  to  existing 
contracts,  whether  customer-specific  terms  introduced  new  or  implied  performance  obligations,  or  other 
factors  influencing  the  timing,  nature  and  amount  of  revenue  recognized,  and  assessed  management’s 
conclusions  regarding  accounting  treatment.  Our  procedures  included  reading  the  selected  contracts  and 
inquiring  of  the  Company’s  operational  personnel  to  understand  the  nature  of  the  contract  and  its  business 
purpose, as well as evaluating management’s conclusions. 

Evaluated  whether  the  identified  accounting  conclusions  were  appropriately  reflected  in  the  revenue 
recognition computations and entries.

Tested the accuracy and completeness of the data used in the computations and entries to record revenue.

Tested mathematical accuracy of revenue recognition computations and entries. 

Goodwill — Device Solutions Reporting Unit — Refer to Notes 1 and 5 to the financial statements

Critical Audit Matter Description

The Company’s evaluation of goodwill for impairment involves the comparison of the fair value of its reporting units to their 
carrying amounts. Due to a decline in the Company's updated long-term forecast for the Device Solutions ("Devices") reporting 
unit,  the  Company  identified  an  impairment  indicator  and,  as  a  result,  evaluated  goodwill  for  impairment  during  the  third 
quarter of 2020. The Company develops its estimate of fair value of the reporting unit using forecast discounted cash flows at 
the  reporting  unit  level,  which  requires  the  Company  to  make  significant  estimates  and  assumptions  related  to  forecasts  of 
future revenues and operating costs. Changes in these assumptions could have a significant impact on either the fair value, the 
amount  of  any  goodwill  impairment  charge,  or  both.  The  goodwill  balance  relating  to  the  Devices  reporting  unit  is  $53.2 
million as of December 31, 2020. The estimated fair value of Devices exceeded its carrying value as of the measurement date 
and, therefore, no impairment was recognized. 

We identified goodwill for Devices as a critical audit matter because of the significant estimates and assumptions the Company 
makes to estimate the fair value of Devices and the sensitivity of Devices' operations to changes in the Company’s financial 
performance. This required a high degree of auditor judgment and an increased extent of effort, including the involvement of 
our  fair  value  specialists,  when  performing  audit  procedures  to  evaluate  the  reasonableness  of  management’s  estimates  and 
assumptions related to forecasts of future revenues and operating costs. 

48

How the Critical Audit Matter Was Addressed in the Audit

Our audit procedures related to the forecasts of revenue and operating costs ("forecasts") for the Devices reporting unit included 
the following, among others: 

• We tested the effectiveness of controls over management’s goodwill impairment evaluation, including those over the 

determination of the fair value of Devices, such as controls related to the Company’s forecasts.

• We inquired of members of the Company’s management responsible for the Devices reporting unit to understand and 

corroborate management’s plan to achieve planned forecast revenue growth

• We  evaluated  the  reasonableness  of  management’s  forecasts  by  comparing  the  forecasts  to  (1)  historical  results,  (2) 
internal communications to management and the Board of Directors, and (3) forecasted information included in analyst 
and industry reports as well as press releases of the Company and companies in its peer group.

• With  the  assistance  of  our  fair  value  specialists,  we  evaluated  the  valuation  methodology  and  long-term  forecast 
growth rates, including testing the underlying source information and the mathematical accuracy of the calculations, 
and developed a range of independent estimates and compared those to selections made by management.

/s/ DELOITTE & TOUCHE LLP

Seattle, Washington
February 24, 2021 

We have served as the Company's auditor since 2016.

49

In thousands, except per share data
Revenues

Product revenues
Service revenues

Total revenues

Cost of revenues

Product cost of revenues
Service cost of revenues

Total cost of revenues

Gross profit

Operating expenses

Sales, general and administrative
Research and development
Amortization of intangible assets
Restructuring
Loss on sale of business

Total operating expenses

Operating income (loss)
Other income (expense)
Interest income
Interest expense
Other income (expense), net

Total other income (expense)

Income (loss) before income taxes
Income tax benefit (provision)
Net income (loss)

ITRON, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS

Year Ended December 31,
2019

2020

2018

$ 

1,889,173  $ 
284,177 
2,173,350 

2,220,395  $ 
282,075 
2,502,470 

1,408,615 
162,568 
1,571,183 
602,167 

1,587,710 
162,441 
1,750,151 
752,319 

276,920 
194,101 
44,711 
37,013 
59,817 
612,562 

346,872 
202,200 
64,286 
6,278 
— 
619,636 

2,095,458 
280,659 
2,376,117 

1,476,498 
169,300 
1,645,798 
730,319 

423,210 
207,905 
71,713 
77,183 
— 
780,011 

(10,395)   

132,683 

(49,692) 

2,998 
(44,001)   
(5,241)   
(46,244)   

(56,639)   
(238)   
(56,877)   
1,078 
(57,955)  $ 

1,849 
(52,453)   
(9,047)   
(59,651)   

73,032 
(20,617)   
52,415 
3,409 
49,006  $ 

(1.44)  $ 
(1.44)  $ 

1.24  $ 
1.23  $ 

2,153 
(58,203) 
(3,409) 
(59,459) 

(109,151) 
12,570 
(96,581) 
2,669 
(99,250) 

(2.53) 
(2.53) 

39,244 
39,244 

Net income attributable to noncontrolling interests

Net income (loss) attributable to Itron, Inc.

Net income (loss) per common share - Basic
Net income (loss) per common share - Diluted

$ 

$ 
$ 

Weighted average common shares outstanding - Basic
Weighted average common shares outstanding - Diluted

40,253 
40,253 

39,556 
39,980 

The accompanying notes are an integral part of these consolidated financial statements.

50

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITRON, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)

In thousands
Net income (loss)

Year Ended December 31,
2019

2020

2018

$ 

(56,877)  $ 

52,415  $ 

(96,581) 

Other comprehensive income (loss), net of tax:
Foreign currency translation adjustments
Foreign currency translation adjustment reclassified to net income 
on sale of business
Net unrealized gain (loss) on derivative instruments, designated 
as cash flow hedges
Pension benefit obligation adjustment

Total other comprehensive income (loss), net of tax

21,082 

52,074 

(898)   
(6,112)   
66,146 

(2,953)   

(28,841) 

2,443 

(1,924)   
(5,933)   
(8,367)   

— 

235 
2,779 
(25,827) 

Total comprehensive income (loss), net of tax

9,269 

44,048 

(122,408) 

Comprehensive income attributable to noncontrolling interests, 
net of tax

1,078 

3,409 

2,669 

Comprehensive income (loss) attributable to Itron, Inc.

$ 

8,191  $ 

40,639  $ 

(125,077) 

The accompanying notes are an integral part of these consolidated financial statements.

51

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITRON, INC.
CONSOLIDATED BALANCE SHEETS

In thousands

Current assets

ASSETS

Cash and cash equivalents
Accounts receivable, net
Inventories
Other current assets

Total current assets

Property, plant, and equipment, net
Deferred tax assets, net
Other long-term assets
Operating lease right-of-use assets, net
Intangible assets, net
Goodwill

Total assets

LIABILITIES AND EQUITY

Current liabilities

Accounts payable
Other current liabilities
Wages and benefits payable
Taxes payable
Current portion of debt
Current portion of warranty
Unearned revenue

Total current liabilities

Long-term debt, net
Long-term warranty
Pension benefit obligation
Deferred tax liabilities, net
Operating lease liabilities
Other long-term obligations

Total liabilities

Equity

Preferred stock, no par value, 10,000 shares authorized, no shares 
issued or outstanding
Common stock, no par value, 75,000 shares authorized, 40,444 and 
39,941 shares issued and outstanding
Accumulated other comprehensive loss, net
Accumulated deficit

Total Itron, Inc. shareholders' equity

Noncontrolling interests

Total equity
Total liabilities and equity

December 31, 2020

December 31, 2019

$ 

$ 

$ 

$ 

206,933  $ 
369,828 
182,377 
171,124 
930,262 

207,816 
76,142 
51,656 
76,276 
132,955 
1,131,916 
2,607,023  $ 

215,639  $ 
72,591 
86,249 
15,804 
18,359 
28,329 
112,928 
549,899 

902,577 
13,061 
119,457 
1,921 
66,823 
113,012 
1,766,750 

149,904 
472,925 
227,896 
146,526 
997,251 

233,228 
63,899 
44,686 
79,773 
185,097 
1,103,907 
2,707,841 

328,128 
63,785 
119,220 
22,193 
— 
38,509 
99,556 
671,391 

932,482 
14,732 
98,712 
1,809 
68,919 
118,981 
1,907,026 

— 

— 

1,389,419 
(138,526)   
(434,345)   
816,548 
23,725 
840,273 
2,607,023  $ 

1,357,600 
(204,672) 
(376,390) 
776,538 
24,277 
800,815 
2,707,841 

The accompanying notes are an integral part of these consolidated financial statements.

52

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITRON, INC.
CONSOLIDATED STATEMENTS OF EQUITY

Common Stock

Shares

Amount

Accumulated 
Other 
Comprehensive 
Loss

Accumulated 
Deficit

Total Itron, 
Inc. 
Shareholders' 
Equity

Noncontrolling 
Interests

Total 
Equity

38,771  $ 1,294,767  $ 

(170,478)  $ 

(337,873)  $ 

786,416  $ 

19,216  $  805,632 

(99,250) 

(99,250) 

2,669 

(96,581) 

— 

11,727 

11,727 

11,727 

(25,827) 

(25,827) 

— 

(25,827) 

(500) 

(500) 

152 

517 

10 

48 

5,935 

— 

729 

2,974 

30,534 

(22) 

(553) 

5,935 

— 

729 

2,974 

30,534 

(22) 

(553) 

5,935 

— 

729 

2,974 

30,534 

(22) 

(553) 

39,498 

  1,334,364 

(196,305) 

(425,396) 

712,663 

21,385 

734,048 

49,006 

49,006 

3,409 

52,415 

(8,367) 

(8,367) 

— 

(517) 

(8,367) 

(517) 

489 

415 

9 

59 

21,289 

(3,113) 

630 

3,100 

26,330 

(529) 

(25,000) 

21,289 

(3,113) 

630 

3,100 

26,330 

(25,000) 

21,289 

(3,113) 

630 

3,100 

26,330 

(25,000) 

39,941 

  1,357,600 

(204,672) 

(376,390) 

776,538 

24,277 

800,815 

(57,955) 

(57,955) 

1,078 

(56,877) 

66,146 

66,146 

— 

66,146 

(1,630) 

(1,630) 

103 

334 

12 

54 

5,551 

(2,120) 

824 

3,335 

24,229 

5,551 

(2,120) 

824 

3,335 

24,229 

5,551 

(2,120) 

824 

3,335 

24,229 

40,444  $ 1,389,419  $ 

(138,526)  $ 

(434,345)  $ 

816,548  $ 

23,725  $  840,273 

In thousands

Balances at January 1, 2018

Net income (loss)

Cumulative effect of accounting change 
(ASU 2014-09 and ASU 2016-09)

Other comprehensive income (loss), net 
of tax

Distributions to noncontrolling interests

Stock issues and repurchases:

Options exercised

Restricted stock awards released

Issuance of stock-based 
compensation awards

Employee stock purchase plan

Stock-based compensation expense

Registration fee

SSNI acquisition adjustments, net

Balances at December 31, 2018

Net income

Other comprehensive income (loss), net 
of tax

Distributions to noncontrolling interests

Stock issues and repurchases:

Options exercised

Restricted stock awards released 
net of repurchased shares for taxes

Issuance of stock-based 
compensation awards

Employee stock purchase plan

Stock-based compensation expense

Stock repurchased

Balances at December 31, 2019

Net income (loss)

Other comprehensive income (loss), net 
of tax

Distributions to noncontrolling interests

Stock issues and repurchases:

Options exercised

Restricted stock awards released 
net of repurchased shares for taxes

Issuance of stock-based 
compensation awards

Employee stock purchase plan

Stock-based compensation expense

Balances at December 31, 2020

The accompanying notes are an integral part of these consolidated financial statements.

53

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITRON, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS

Year Ended December 31,
2019

2020

2018

$ 

(56,877)  $ 

52,415  $ 

(96,581) 

In thousands
Operating activities

Net income (loss)
Adjustments to reconcile net income (loss) to net cash provided 
by operating activities:

Depreciation and amortization of intangible assets
Non-cash operating lease expense
Stock-based compensation
Amortization of prepaid debt fees
Deferred taxes, net
Loss on sale of business
Restructuring, non-cash
Other adjustments, net

Changes in operating assets and liabilities, net of acquisitions:

Accounts receivable
Inventories
Other current assets
Other long-term assets
Accounts payables, other current liabilities, and taxes payable
Wages and benefits payable
Unearned revenue
Warranty
Other operating, net

Net cash provided by operating activities

Investing activities

Net proceeds related to the sale of business
Acquisitions of property, plant, and equipment
Business acquisitions, net of cash equivalents acquired
Other investing, net

Net cash used in investing activities

Financing activities

Proceeds from borrowings
Payments on debt
Issuance of common stock
Repurchase of common stock
Prepaid debt fees
Other financing, net

Net cash provided by (used in) financing activities

Effect of foreign exchange rate changes on cash, cash equivalents, 
and restricted cash
Increase (decrease) in cash, cash equivalents, and restricted cash
Cash, cash equivalents, and restricted cash at beginning of period
Cash, cash equivalents, and restricted cash at end of period

Supplemental disclosure of cash flow information:

Cash paid during the period for:

Income taxes, net
Interest

$ 

$ 

97,290 
18,178 
25,053 
4,130 
(12,939)   
59,817 
5,888 
10,392 

108,256 
35,403 
(11,832)   
(11,391)   
(111,724)   
(34,664)   
8,212 
(13,538)   
(10,140)   
109,514 

1,133 
(46,208)   

— 
4,039 
(41,036)   

400,000 
(414,063)   
8,886 
— 
(1,571)   
(4,828)   
(11,576)   

114,400 
18,958 
26,960 
5,631 
(192)   
— 
(1,785)   
(4,295)   

(39,467)   
(9,389)   
(31,128)   
7,053 
9,177 
30,835 
8,905 
(6,637)   
(8,601)   

172,840 

— 

(60,749)   

— 
12,569 
(48,180)   

50,000 
(137,657)   
24,390 
(25,000)   
(1,560)   
(7,692)   
(97,519)   

127 
57,029 
149,904 
206,933  $ 

435 
27,576 
122,328 
149,904  $ 

122,497 
— 
31,263 
7,046 
(19,130) 
— 
859 
1,452 

15,524 
(25,613) 
(23,589) 
3,020 
20,101 
(9,565) 
27,584 
20,815 
34,072 
109,755 

— 
(59,952) 
(803,075) 
369 
(862,658) 

778,938 
(363,359) 
9,171 
— 
(24,042) 
(4,887) 
395,821 

(7,925) 
(365,007) 
487,335 
122,328 

2,688  $ 
47,241 

12,041  $ 
44,788 

13,771 
42,347 

The accompanying notes are an integral part of these consolidated financial statements.

54

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITRON, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
DECEMBER 31, 2020 

In this Annual Report, the terms "we", "us", "our", "Itron", and the "Company" refer to Itron, Inc.

Note 1:    Summary of Significant Accounting Policies

We  were  incorporated  in  the  state  of  Washington  in  1977  and  are  a  technology  company,  offering  end-to-end  solutions  to 
enhance productivity and efficiency, primarily focused on utilities and municipalities around the globe. We operate under the 
Itron  brand  worldwide  and  manage  and  report  under  three  operating  segments:  Device  Solutions,  Networked  Solutions,  and 
Outcomes. 

Financial Statement Preparation

The  consolidated  financial  statements  presented  in  this  Annual  Report  include  the  Consolidated  Statements  of  Operations, 
Consolidated Statements of Comprehensive Income (Loss), Consolidated Statements of Equity, and Consolidated Statements of 
Cash Flows for the years ended December 31, 2020, 2019, and 2018 and the Consolidated Balance Sheets as of December 31, 
2020  and  2019  of  Itron,  Inc.  and  its  subsidiaries,  prepared  in  accordance  with  U.S.  generally  accepted  accounting  principles 
(GAAP).

Use of Estimates

The  preparation  of  financial  statements  in  conformity  with  GAAP  requires  management  to  make  estimates  and  assumptions. 
These estimates and assumptions affect the reported amounts of assets and liabilities at the date of the financial statements and 
the reported amounts of revenues and expenses during the reporting period. Examples of significant estimates include revenue 
recognition,  warranty,  restructuring,  income  taxes,  business  combinations,  goodwill  and  intangible  assets,  defined  benefit 
pension plans, contingencies, and stock-based compensation. Due to various factors affecting future costs and operations, actual 
results could differ materially from these estimates. 

Risks and Uncertainties

The  COVID-19  pandemic  has  had  global  economic  impacts  including  disrupting  global  supply  chains  and  creating  market 
volatility. The extent of the recent pandemic and its ongoing impact on our operations is volatile but is being monitored closely 
by  our  management.  While  certain  of  our  European  factories  were  closed  during  portions  of  the  first  half  of  2020  due  to 
government actions and local conditions, all were open by May and throughout the remainder of the year. Any further closures 
that may be imposed on us could impact our results for 2021. Incremental costs we have incurred related to COVID-19, such as 
personal protective equipment, increased cleaning and sanitizing of our facilities, and other such items, have not been material 
to  date.  At  this  time,  we  have  not  identified  any  significant  decrease  in  long-term  customer  demand  for  our  products  and 
services. Certain of our customers’ projects and deployments have shifted into 2021 and beyond.

Basis of Consolidation

We consolidate all entities in which we have a greater than 50% ownership interest or in which we exercise control over the 
operations.  We  use  the  equity  method  of  accounting  for  entities  in  which  we  have  a  20%  to  50%  investment  and  exercise 
significant influence. Entities in which we have less than a 20% investment and where we do not exercise significant influence 
are accounted for under the fair value method. Intercompany transactions and balances are eliminated upon consolidation.

Noncontrolling Interests

In  several  of  our  consolidated  international  subsidiaries,  we  have  joint  venture  partners,  who  are  minority  shareholders. 
Although these entities are not wholly owned by Itron, we consolidate them because we have a greater than 50% ownership 
interest or because we exercise control over the operations. The noncontrolling interest balance is adjusted each period to reflect 
the allocation of net income (loss) and other comprehensive income (loss) attributable to the noncontrolling interests, as shown 
in our Consolidated Statements of Operations and our Consolidated Statements of Comprehensive Income (Loss), as well as 
contributions  from  and  distributions  to  the  owners.  The  noncontrolling  interest  balance  in  our  Consolidated  Balance  Sheets 
represents the proportional share of the equity of the joint venture entities, which is attributable to the minority shareholders.

Cash and Cash Equivalents

We consider all highly liquid instruments with remaining maturities of three months or less at the date of acquisition to be cash 
equivalents.

55

Restricted Cash and Cash Equivalents

Cash  and  cash  equivalents  that  are  contractually  restricted  from  operating  use  are  classified  as  restricted  cash  and  cash 
equivalents.  The  following  table  provides  a  reconciliation  of  cash,  cash  equivalents,  and  restricted  cash  reported  within  the 
Consolidated  Balance  Sheets  that  sum  to  the  total  of  the  same  such  amounts  shown  in  the  Consolidated  Statements  of  Cash 
Flows:

In thousands

Cash and cash equivalents

Restricted cash included in other current assets

Long-term restricted cash

Total cash, cash equivalents, and restricted cash

Accounts Receivable, net

Year Ended December 31,

2020

2019

2018

206,933 

$ 

149,904 

$ 

120,221 

— 

— 

— 

— 

51 

2,056 

206,933 

$ 

149,904 

$ 

122,328 

$ 

$ 

Accounts receivable are recognized for invoices issued to customers in accordance with our contractual arrangements. Interest 
and late payment fees are minimal. Unbilled receivables are recognized when revenues are recognized upon product shipment 
or service delivery and invoicing occurs at a later date. We recognize an allowance for credit losses representing our estimate of 
the expected losses in accounts receivable at the date of the balance sheet based on our historical experience of bad debts, our 
specific review of outstanding receivables, and our review of current and expected economic conditions. Accounts receivable 
are written-off against the allowance when we believe an account, or a portion thereof, is no longer collectible.

Inventories

Inventories are stated at the lower of cost or net realizable value using the first-in, first-out method. Cost includes raw materials 
and  labor,  plus  applied  direct  and  indirect  overhead  costs.  Net  realizable  value  is  the  estimated  selling  price  in  the  normal 
course of business, minus the cost of completion, disposal and transportation.

Derivative Instruments

All  derivative  instruments,  whether  designated  in  hedging  relationships  or  not,  are  recognized  on  the  Consolidated  Balance 
Sheets  at  fair  value  as  either  assets  or  liabilities.  The  fair  values  of  our  derivative  instruments  are  determined  using  the  fair 
value  measurements  of  significant  other  observable  inputs  (Level  2),  as  defined  by  GAAP.  The  fair  value  of  our  derivative 
instruments  may  switch  between  an  asset  and  a  liability  depending  on  market  circumstances  at  the  end  of  the  period.  We 
include the effect of our counterparty credit risk based on current published credit default swap rates when the net fair value of 
our derivative instruments is in a net asset position and the effect of our own nonperformance risk when the net fair value of our 
derivative instruments is in a net liability position.

For  any  derivative  designated  as  a  fair  value  hedge,  the  changes  in  the  fair  value  of  the  derivative  and  of  the  hedged  item 
attributable to the hedged risk are recognized in earnings. For any derivative designated as a cash flow hedge, changes in the 
fair value of the derivative are recognized as a component of other comprehensive income (loss) (OCI) and are recognized in 
earnings when the hedged item affects earnings. For a hedge of a net investment, any unrealized gain or loss from the foreign 
currency revaluation of the hedging instrument is reported in OCI as a net unrealized gain or loss on derivative instruments. 
Upon  termination  of  a  net  investment  hedge,  the  net  derivative  gain/loss  will  remain  in  accumulated  other  comprehensive 
income  (loss)  (AOCI)  until  such  time  when  earnings  are  impacted  by  a  sale  or  liquidation  of  the  associated  operations.  We 
classify cash flows from our derivative programs as cash flows from operating activities in the Consolidated Statements of Cash 
Flows.

Derivatives are not used for trading or speculative purposes. Our derivatives are with credit-worthy multinational commercial 
banks, with which we have master netting agreements; however, our derivative positions are not recognized on a net basis in the 
Consolidated  Balance  Sheets.  There  are  no  credit-risk  related  contingent  features  within  our  derivative  instruments.  Refer  to 
Note 7: Derivative Financial Instruments and Note 14: Shareholders' Equity for further disclosures of our derivative instruments 
and their impact on OCI.

56

 
 
 
 
 
 
Property, Plant, and Equipment

Property, plant, and equipment are stated at cost less accumulated depreciation. Depreciation is computed using the straight-line 
method over the estimated useful lives of the assets, generally 30 years for buildings and improvements and three years to 10 
years  for  machinery  and  equipment,  computers  and  software,  and  furniture.  Leasehold  improvements  are  capitalized  and 
depreciated  over  the  term  of  the  applicable  lease,  including  renewable  periods  if  reasonably  certain,  or  over  the  useful  lives, 
whichever is shorter. Construction in process represents capital expenditures incurred for assets not yet placed in service. Costs 
related  to  internally  developed  software  and  software  purchased  for  internal  uses  are  capitalized  and  are  amortized  over  the 
estimated  useful  lives  of  the  assets.  Repair  and  maintenance  costs  are  recognized  as  incurred.  We  have  no  major  planned 
maintenance activities.

We review long-lived assets for impairment whenever events or circumstances indicate the carrying amount of an asset group 
may not be recoverable. Assets held for sale are classified within other current assets in the Consolidated Balance Sheets, are 
reported at the lower of the carrying amount or fair value less costs to sell, and are no longer depreciated. Gains and losses from 
asset disposals and impairment losses are classified within the Consolidated Statements of Operations according to the use of 
the asset, except those gains and losses recognized in conjunction with our restructuring activities, which are classified within 
restructuring expense.

Prepaid Debt Fees

Prepaid debt fees for term debt represent the capitalized direct costs incurred related to the issuance of debt and are recognized 
as a deduction from the carrying amount of the corresponding debt liability. We have elected to present prepaid debt fees for 
revolving debt within other long-term assets in the Consolidated Balance Sheets. These costs are amortized to interest expense 
over the terms of the respective borrowings, including contingent maturity or call features, using the effective interest method 
or the straight-line method when associated with a revolving credit facility. When debt is repaid early, the related portion of 
unamortized prepaid debt fees is written off and included in interest expense.

Business Combinations

On  the  date  of  acquisition,  the  assets  acquired,  liabilities  assumed,  and  any  noncontrolling  interests  in  the  acquiree  are 
recognized  at  their  fair  values.  The  acquiree's  results  of  operations  are  also  included  as  of  the  date  of  acquisition  in  our 
consolidated results. Intangible assets that arise from contractual/legal rights, or are capable of being separated, as well as in-
process research and development (IPR&D), are measured and recognized at fair value, and amortized over the estimated useful 
life.  IPR&D  is  not  amortized  until  such  time  as  the  associated  development  projects  are  completed  or  terminated.  If  a 
development  project  is  completed,  the  IPR&D  is  reclassified  as  a  core  technology  intangible  asset  and  amortized  over  its 
estimated useful life. If the development project is terminated, the recognized value of the associated IPR&D is immediately 
recognized. If practicable, assets acquired and liabilities assumed arising from contingencies are measured and recognized at 
fair value. If not practicable, such assets and liabilities are measured and recognized when it is probable that a gain or loss has 
occurred and the amount can be reasonably estimated. The residual balance of the purchase price, after fair value allocations to 
all identified assets and liabilities, represents goodwill. Acquisition-related costs are recognized as incurred. Integration costs 
associated with an acquisition are generally recognized in periods subsequent to the acquisition date, and changes in deferred 
tax asset valuation allowances and acquired income tax uncertainties, including penalties and interest, after the measurement 
period are recognized as a component of the provision for income taxes. Our acquisitions may include contingent consideration, 
which requires us to recognize the fair value of the estimated liability at the time of the acquisition. Subsequent changes in the 
estimate  of  the  amount  to  be  paid  under  the  contingent  consideration  arrangement  are  recognized  in  the  Consolidated 
Statements of Operations.

We  estimate  the  preliminary  fair  value  of  acquired  assets  and  liabilities  as  of  the  date  of  acquisition  based  on  information 
available at that time utilizing either a cost or income approach. The determination of the fair value is judgmental in nature and 
involves the use of significant estimates and assumptions. Contingent consideration is recognized at fair value as of the date of 
the acquisition with adjustments occurring after the purchase price allocation period, which could be up to one year, recognized 
in earnings. Changes to valuation allowances on acquired deferred tax assets that occur after the acquisition date are recognized 
in  the  provision  for,  or  benefit  from,  income  taxes.  The  valuation  of  these  tangible  and  identifiable  intangible  assets  and 
liabilities is subject to further management review and may change materially between the preliminary allocation and end of the 
purchase  price  allocation  period.  Any  changes  in  these  estimates  may  have  a  material  effect  on  our  consolidated  operating 
results or financial position.

Leases

We  determine  if  an  arrangement  is  a  lease  at  inception.  A  lease  exists  when  a  contract  conveys  to  the  customer  the  right  to 
control the use of identified property, plant, or equipment for a period of time in exchange for consideration. The definition of a 
lease embodies two conditions: (1) there is an identified asset in the contract that is land or a depreciable asset (i.e., property, 
plant, and equipment), and (2) the customer has the right to control the use of the identified asset. 

57

Operating  leases  are  included  in  operating  lease  right-of-use  (ROU)  assets,  other  current  liabilities,  and  operating  lease 
liabilities on our Consolidated Balance Sheets. Finance leases are included in property, plant, and equipment, other long-term 
assets, other current liabilities, and other long-term obligations on our Consolidated Balance Sheets.

ROU assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make 
lease payments arising from the lease. Operating lease ROU assets and liabilities are recognized at commencement date based 
on  the  present  value  of  lease  payments  over  the  lease  term.  We  use  the  rate  implicit  in  the  lease  agreement  when  readily 
determinable.  As  most  of  our  leases  do  not  provide  an  implicit  rate,  we  use  our  incremental  borrowing  rate,  which  is  the 
estimated rate of interest we expect to pay on a collateralized basis over a similar term, based on the information available at the 
lease  commencement  date.  The  Operating  lease  ROU  asset  also  includes  any  lease  payments  made  and  is  reduced  by  lease 
incentives received and initial direct costs incurred. Our lease terms may include options to extend or terminate the lease when 
it is reasonably certain that we will exercise that option. Lease expense for operating lease payments is recognized on a straight-
line basis over the lease term.

We have lease agreements that include lease and nonlease components. When nonlease components are fixed, we have elected 
the practical expedient to account for lease and nonlease components as a single lease component, except for leases embedded 
in service contracts.

All leases with a lease term that is greater than one month are subject to recognition and measurement on the balance sheet, 
except where we have leases in service contracts with contract manufacturers. For leases with contract manufacturers, we have 
elected to utilize the short-term lease exemption.

Lease expense for variable lease payments, where the timing or amount of the payment is not fixed, are recognized when the 
obligation is incurred. Variable lease payments generally arise in our net lease arrangements where executory and other lease-
related costs are billed to Itron when incurred by the lessor.

Goodwill and Intangible Assets

Goodwill and intangible assets may result from our business acquisitions. Intangible assets may also result from the purchase of 
assets and intellectual property in a transaction that does not qualify as a business combination. We use estimates, including 
estimates of useful lives of intangible assets, the amount and timing of related future cash flows, and fair values of the related 
operations, in determining the value assigned to goodwill and intangible assets. Our finite-lived intangible assets are amortized 
over their estimated useful lives based on estimated discounted cash flows, generally three years to ten years for core-developed 
technology and customer contracts and relationships. Finite-lived intangible assets are tested for impairment at the asset group 
level when events or changes in circumstances indicate the carrying value may not be recoverable. Indefinite-lived intangible 
assets are tested for impairment annually, when events or changes in circumstances indicate the asset may be impaired, or when 
their useful lives are determined to be no longer indefinite.

Goodwill  is  assigned  to  our  reporting  units  based  on  the  expected  benefit  from  the  synergies  arising  from  each  business 
combination, determined by using certain financial metrics, including the forecasted discounted cash flows associated with each 
reporting  unit.  Each  reporting  unit  corresponds  with  its  respective  operating  segment.  We  test  goodwill  for  impairment  each 
year as of October 1, or more frequently should a significant impairment indicator occur. As part of the impairment test, we 
may elect to perform an assessment of qualitative factors. If this qualitative assessment indicates that it is more likely than not 
that the fair value of a reporting unit, including goodwill, is less than its carrying amount, or if we elect to bypass the qualitative 
assessment,  we  would  then  proceed  with  the  quantitative  impairment  test.  The  impairment  test  involves  comparing  the  fair 
values of the reporting units to their carrying amounts. If the carrying amount of a reporting unit exceeds its fair value, we first 
evaluate  the  long-lived  assets  within  the  reporting  unit  for  impairment  and  then  recognize  goodwill  impairment  loss  in  an 
amount equal to any excess. 

Determining  the  fair  value  of  a  reporting  unit  is  judgmental  in  nature  and  involves  the  use  of  significant  estimates  and 
assumptions.  We  forecast  discounted  future  cash  flows  at  the  reporting  unit  level  using  risk-adjusted  discount  rates  and 
estimated future revenues and operating costs, which take into consideration factors such as existing backlog, expected future 
orders, supplier contracts, and expectations of competitive and economic environments. We also identify similar publicly traded 
companies and develop a correlation, referred to as a multiple, to apply to the operating results of the reporting units. These 
combined fair values are then reconciled to the aggregate market value of our common stock on the date of valuation, while 
considering a reasonable control premium.

58

Contingencies

A loss contingency is recognized if it is probable that an asset has been impaired or a liability has been incurred, and the amount 
of the loss can be reasonably estimated. We evaluate, among other factors, the degree of probability of an unfavorable outcome 
and our ability to make a reasonable estimate of the amount of the ultimate loss. Loss contingencies that we determine to be 
reasonably possible, but not probable, are disclosed but not recognized. Legal costs to defend against contingent liabilities are 
recognized as incurred.

Bonus and Profit Sharing

We have various employee bonus and profit sharing plans, which provide award amounts for the achievement of financial and 
nonfinancial  targets.  If  management  determines  it  is  probable  that  the  targets  will  be  achieved,  and  the  amounts  can  be 
reasonably  estimated,  a  compensation  accrual  is  recognized  based  on  the  proportional  achievement  of  the  financial  and 
nonfinancial targets. 

Warranty

We offer standard warranties on our hardware products and large application software products. We accrue the estimated cost 
of new product warranties based on historical and projected product performance trends and costs during the warranty period. 
Testing of new products in the development stage helps identify and correct potential warranty issues prior to manufacturing. 
Quality control efforts during manufacturing reduce our exposure to warranty claims. When testing or quality control efforts 
fail to detect a fault in one of our products, we may experience an increase in warranty claims. We track warranty claims to 
identify potential warranty trends. If an unusual trend is noted, an additional warranty accrual would be recognized if a failure 
event is probable and the cost can be reasonably estimated. When new products are introduced, our process relies on historical 
averages  of  similar  products  until  sufficient  data  is  available.  As  actual  experience  on  new  products  becomes  available,  it  is 
used to modify the historical averages to ensure the expected warranty costs are within a range of likely outcomes. Management 
regularly evaluates the sufficiency of the warranty provisions and makes adjustments when necessary. The long-term warranty 
balance includes estimated warranty claims beyond one year. Warranty expense is classified within cost of revenues.

Restructuring

We recognize a liability for costs associated with an exit or disposal activity under a restructuring project in the period in which 
the liability is incurred. Employee termination benefits considered postemployment benefits are accrued when the obligation is 
probable and estimable, such as benefits stipulated by human resource policies and practices or statutory requirements. One-
time  termination  benefits  are  recognized  at  the  date  the  employee  is  notified.  If  the  employee  must  provide  future  service 
greater  than  60  days,  such  benefits  are  recognized  ratably  over  the  future  service  period.  For  contract  termination  costs,  we 
recognize a liability upon the termination of a contract in accordance with the contract terms or the cessation of the use of the 
rights conveyed by the contract, whichever occurs later.

Asset  impairments  associated  with  a  restructuring  project  are  determined  at  the  asset  group  level.  An  impairment  may  be 
recognized  for  assets  that  are  to  be  abandoned,  are  to  be  sold  for  less  than  net  book  value,  or  are  held  for  sale  in  which  the 
estimated proceeds less costs to sell are less than the net book value. We may also recognize impairment on an asset group, 
which is held and used, when the carrying value is not recoverable and exceeds the asset group's fair value. If an asset group is 
considered a business, a portion of our goodwill balance is allocated to it based on relative fair value. If the sale of an asset 
group under a restructuring project results in proceeds that exceed the net book value of the asset group, the resulting gain is 
recognized within restructuring expense in the Consolidated Statements of Operations.

Defined Benefit Pension Plans

We  sponsor  both  funded  and  unfunded  defined  benefit  pension  plans  for  certain  international  employees.  We  recognize  a 
liability  for  the  projected  benefit  obligation  in  excess  of  plan  assets.  We  recognize  an  asset  when  plan  assets  exceed  the 
projected  benefit  obligation.  We  also  recognize  the  funded  status  of  our  defined  benefit  pension  plans  on  our  Consolidated 
Balance Sheets and recognize as a component of OCI, net of tax, the actuarial gains or losses and prior service costs or credits, 
if any, which arise during the period but that are not recognized as components of net periodic benefit cost. If actuarial gains 
and  losses  exceed  ten  percent  of  the  greater  of  plan  assets  or  plan  liabilities,  we  amortize  them  over  the  employees'  average 
future service period.

Share Repurchase Plans

From time to time, we may repurchase shares of Itron common stock under programs authorized by our Board of Directors. 
Share  repurchases  are  made  in  the  open  market  or  in  privately  negotiated  transactions  and  in  accordance  with  applicable 
securities laws. Under applicable Washington State law, shares repurchased are retired and not displayed separately as treasury 
stock on the financial statements; the value of the repurchased shares is deducted from common stock.

59

Product Revenues and Service Revenues

Product revenues include sales from standard and smart meters, systems or software, and any associated implementation and 
installation revenue. Service revenues include sales from post-sale maintenance support, consulting, outsourcing, and managed 
services.

Revenue Recognition

On January 1, 2018, we adopted Revenue from Contracts with Customers (ASC 606) using the modified retrospective method. 
The  majority  of  our  revenues  consist  primarily  of  hardware  sales,  but  may  also  include  the  license  of  software,  software 
implementation services, cloud services and Software-as-a-Service (SaaS), project management services, installation services, 
consulting  services,  post-sale  maintenance  support,  and  extended  or  customer-specific  warranties.  We  account  for  a  contract 
when it has approval and commitment from both parties, the rights of the parties are identified, payment terms are identified, 
the contract has commercial substance, and collectability of consideration is probable. In determining whether the definition of 
a  contract  has  been  met,  we  consider  whether  the  arrangement  creates  enforceable  rights  and  obligations,  which  involves 
evaluation of contractual terms that would allow for the customer to terminate the agreement. If the customer has the unilateral 
right to terminate the agreement without providing further consideration to us, the agreement would not be considered to meet 
the definition of a contract. 

Many  of  our  revenue  arrangements  involve  multiple  performance  obligations  as  our  hardware  and  services  are  often  sold 
together. Separate contracts entered into with the same customer (or related parties of the customer) at or near the same time are 
accounted for as a single contract when one or more of the following criteria are met:

•

•

•

The contracts are negotiated as a package with a single commercial objective;

The amount of consideration to be paid in one contract depends on the price or performance of the other contract; or

The goods or services promised in the contracts (or some goods or services promised in each of the contracts) are a 
single performance obligation.

Once the contract has been defined, we evaluate whether the promises in the contract should be accounted for as more than one 
performance  obligation.  This  evaluation  requires  significant  judgment,  and  the  decision  to  separate  the  combined  or  single 
contract  into  multiple  performance  obligations  could  change  the  amount  of  revenue  and  profit  recognized  in  a  given  period. 
Some of our contracts contain a significant service of integrating, customizing or modifying goods or services in the contract, in 
which case the goods or services would be combined into a single performance obligation. It is common that we may promise 
to  provide  multiple  distinct  goods  or  services,  in  which  case  we  separate  the  contract  into  more  than  one  performance 
obligation. If a contract is separated into more than one performance obligation, we allocate the total transaction price to each 
performance  obligation  in  an  amount  based  on  the  estimated  relative  standalone  selling  prices  of  the  promised  goods  or 
services.  For  goods  or  services  where  we  have  observable  standalone  sales,  the  observable  standalone  sales  are  used  to 
determine the standalone selling price. For the majority of our goods and services, we do not have observable standalone sales. 
As a result, we estimate the standalone selling price using either the adjusted market assessment approach or the expected cost 
plus a margin approach. Approaches used to estimate the standalone selling price for a given good or service will maximize the 
use of observable inputs and considers several factors, including our pricing practices, costs to provide a good or service, the 
type of good or service, and availability of other transactional data, among others.

We determine the estimated standalone selling prices of goods or services used in our allocation of arrangement consideration 
on an annual basis or more frequently if there is a significant change in our business or if we experience significant variances in 
our transaction prices.

Many of our contracts with customers include variable consideration, which can include liquidated damage provisions, rebates 
and volume and early payment discounts. Some of our contracts with customers contain clauses for liquidated damages related 
to  the  timing  of  delivery  or  milestone  accomplishments,  which  could  become  material  in  an  event  of  failure  to  meet  the 
contractual deadlines. At the inception of the arrangement and on an ongoing basis, we evaluate the probability and magnitude 
of  having  to  pay  liquidated  damages.  We  estimate  variable  consideration  using  the  expected  value  method,  taking  into 
consideration contract terms, historical customer behavior, and historical sales. In the case of liquidated damages, we also take 
into  consideration  progress  towards  meeting  contractual  milestones,  including  whether  milestones  have  not  been  achieved, 
specified  rates,  if  applicable,  stated  in  the  contract,  and  history  of  paying  liquidated  damages  to  the  customer  or  similar 
customers. Variable consideration is included in the transaction price if, in our judgment, it is probable that a significant future 
reversal of cumulative revenue under the contract will not occur.

In the normal course of business, we do not accept product returns unless the item is defective as manufactured. We establish 
provisions for estimated returns and warranties. In addition, we do not typically provide customers with the right to a refund.

60

Hardware  revenue  is  recognized  at  a  point  in  time.  Transfer  of  control  is  typically  at  the  time  of  shipment,  receipt  by  the 
customer,  or,  if  applicable,  upon  receipt  of  customer  acceptance  provisions.  We  will  recognize  revenue  prior  to  receipt  of 
customer acceptance for hardware in cases where the customer acceptance provision is determined to be a formality. Transfer of 
control would not occur until receipt of customer acceptance in hardware arrangements where such provisions are subjective or 
where we do not have history of meeting the acceptance criteria. 

Perpetual  software  licenses  are  considered  to  be  a  right  to  use  intellectual  property  and  are  recognized  at  a  point  in  time. 
Transfer of control is considered to be at the point at which it is available to the customer to download and use or upon receipt 
of  customer  acceptance.  In  certain  contracts,  software  licenses  may  be  sold  with  implementation  services  that  include  a 
significant service of integrating, customizing or modifying the software. In these instances, the software license is combined 
into single performance obligation with the implementation services and recognized over time as the implementation services 
are performed.

Hardware and software licenses (when not combined with professional services) are typically billed when shipped and revenue 
recognized at a point-in-time. As a result, the timing of revenue recognition and invoicing does not have a significant impact on 
contract assets and liabilities.

Professional services, which include implementation, project management, installation, and consulting services are recognized 
over time. We measure progress towards satisfying these performance obligations using input methods, most commonly based 
on  the  costs  incurred  in  relation  to  the  total  expected  costs  to  provide  the  service.  We  expect  this  method  to  best  depict  our 
performance  in  transferring  control  of  services  promised  to  the  customer  or  represents  a  reasonable  proxy  for  measuring 
progress.  The  estimate  of  expected  costs  to  provide  services  requires  judgment.  Cost  estimates  take  into  consideration  our 
historical  experience  and  the  specific  scope  requested  by  the  customer  and  are  updated  quarterly.  We  may  also  offer 
professional services on a stand-ready basis over a specified period of time, in which case revenue would be recognized ratably 
over the term. Invoicing of these services is commensurate with performance and occurs on a monthly basis. As such, these 
services do not have a significant impact on contract assets and contract liabilities.

Cloud  services  and  SaaS  arrangements  where  customers  have  access  to  certain  of  our  software  within  a  cloud-based  IT 
environment that we manage, host, and support are offered to customers on a subscription basis. Revenue for the cloud services 
and SaaS offerings are generally recognized over time, ratably over the contact term commencing with the date the services are 
made available to the customer. 

Services, including professional services, cloud services, and SaaS arrangements, are commonly billed on a monthly basis in 
arrears and typically result in an unbilled receivable, which is not considered a contract asset as our right to consideration is 
unconditional.

Certain of our revenue arrangements include an extended or customer-specific warranty provision that covers all or a portion of 
a  customer's  replacement  or  repair  costs  beyond  the  standard  warranty  period.  Whether  or  not  the  extended  warranty  is 
separately  priced  in  the  arrangement,  such  warranties  are  considered  to  be  a  separate  good  or  service,  and  a  portion  of  the 
transaction  price  is  allocated  to  this  extended  warranty  performance  obligation.  This  revenue  is  recognized  ratably  over  the 
extended warranty coverage period.

Hardware and software post-sale maintenance support fees are recognized over time, ratably over the life of the related service 
contract. Support fees are typically billed on an annual basis, resulting in a contract liability. Shipping and handling costs and 
incidental  expenses  billed  to  customers  are  recognized  as  revenue,  with  the  associated  cost  charged  to  cost  of  revenues.  We 
recognize sales, use, and value added taxes billed to our customers on a net basis. 

Payment  terms  with  customers  can  vary  by  customer;  however,  amounts  billed  are  typically  payable  within  30  to  90  days, 
depending on the destination country. We do not typically offer financing as part of our contracts with customers.

We incur certain incremental costs to obtain contracts with customers, primarily in the form of sales commissions. Where the 
amortization period is one year or less, we have elected to apply the practical expedient and recognize the related commissions 
expense  as  incurred.  Otherwise,  such  incremental  costs  are  capitalized  and  amortized  over  the  contract  period.  Capitalized 
incremental costs are not material.

Product and Software Development Costs

Product and software development costs primarily include employee compensation and third-party contracting fees. We do not 
capitalize  product  development  costs,  and  we  do  not  generally  capitalize  development  expenses  for  computer  software  to  be 

61

sold,  leased,  or  otherwise  marketed  as  the  costs  incurred  are  immaterial  for  the  relatively  short  period  of  time  between 
technological feasibility and the completion of software development.

Stock-Based Compensation

We  grant  various  stock-based  compensation  awards  to  our  officers,  employees,  and  Board  of  Directors  with  service, 
performance,  and  market  vesting  conditions,  including  stock  options,  restricted  stock  units,  phantom  stock  units,  and 
unrestricted  stock  units  (awards).  We  measure  and  recognize  compensation  expense  for  all  awards  based  on  estimated  fair 
values. For awards with only a service condition, we expense stock-based compensation using the straight-line method over the 
requisite service period for the entire award. For awards with service and performance conditions where vesting is probable, we 
expense  the  stock-based  compensation  on  a  straight-line  basis  over  the  requisite  service  period  for  each  separately  vesting 
portion of the award. For awards with a market condition, we expense the fair value over the requisite service period. We have 
elected to account for forfeitures of any awards in stock-based compensation expense prospectively as they occur.

The  fair  value  of  stock  options  is  estimated  at  the  date  of  grant  using  the  Black-Scholes  option-pricing  model.  Options  to 
purchase our common stock are granted with an exercise price equal to the market close price of the stock on the date the Board 
of Directors approves the grant. Options generally become exercisable in three equal annual installments beginning one year 
from the date of grant and expire 10 years from the date of grant. Expected volatility is based on a combination of the historical 
volatility of our common stock and the implied volatility of our traded options for the related expected term. We believe this 
combined  approach  is  reflective  of  current  and  historical  market  conditions  and  is  an  appropriate  indicator  of  expected 
volatility. The risk-free interest rate is the rate available as of the award date on zero-coupon U.S. government issues with a 
term equal to the expected term of the award. The expected term is the weighted average expected term of an award based on 
the  period  of  time  between  the  date  the  award  is  granted  and  the  estimated  date  the  award  will  be  fully  exercised.  Factors 
considered in estimating the expected term include historical experience of similar awards, contractual terms, vesting schedules, 
and expectations of future employee behavior. We have not paid dividends in the past and do not plan to pay dividends in the 
foreseeable future.

The fair value of a restricted stock unit is the market close price of our common stock on the date of grant. Restricted stock 
units  vest  over  a  maximum  period  of  three  years.  After  vesting,  the  restricted  stock  units  are  converted  into  shares  of  our 
common stock on a one-for-one basis and issued to employees. Certain restricted stock units are issued under the Long-Term 
Performance  Restricted  Stock  Unit  Award  Agreement  and  include  performance  and  market  conditions.  The  final  number  of 
shares issued will be based on the achievement of financial targets and our total shareholder return relative to the Russell 3000 
Index during the performance periods. Due to the presence of a market condition, we utilize a Monte Carlo valuation model to 
determine the fair value of the awards at the grant date. Expected volatility is based on the historical volatility of our common 
stock for the related expected term. We believe this approach is reflective of current and historical market conditions and is an 
appropriate indicator of expected volatility. The risk-free interest rate is the rate available as of the grant date on zero-coupon 
U.S. government issues with a term equal to the expected term of the award. The expected term is the remaining term of an 
award  based  on  the  period  of  time  between  the  grant  date  and  the  date  the  award  is  expected  to  vest.  We  have  not  paid 
dividends in the past and do not plan to pay dividends in the foreseeable future.

Phantom stock units are a form of share-based award that are indexed to our stock price and are settled in cash upon vesting and 
accounted for as liability-based awards. Fair value is remeasured at the end of each reporting period based on the market close 
price  of  our  common  stock.  Phantom  stock  units  vest  over  a  maximum  period  of  three  years.  Since  phantom  stock  units  are 
settled in cash, compensation expense recognized over the vesting period will vary based on changes in the fair value of the 
awards.

The fair value of unrestricted stock awards is the market close price of our common stock on the date of grant, and the awards 
are deemed fully vested. We expense stock-based compensation at the date of grant for unrestricted stock awards.

Excess tax benefits and deficiencies resulting from employee share-based payment are recognized as income tax provision or 
benefit  in  the  Consolidated  Statements  of  Operations,  and  as  an  operating  activity  on  the  Consolidated  Statements  of  Cash 
Flows.

We also maintain an Employee Stock Purchase Plan (ESPP) for our employees. Under the terms of the ESPP, employees can 
deduct up to 10% of eligible compensation to purchase our common stock at a 5% discount from the fair market value of the 
stock at the end of each fiscal quarter, subject to other limitations under the plan. The sale of the stock to the employees occurs 
at  the  beginning  of  the  subsequent  quarter.  The  ESPP  is  not  considered  compensatory,  and  no  compensation  expense  is 
recognized for sales of our common stock to employees. 

62

Income Taxes

We  account  for  income  taxes  using  the  asset  and  liability  method  of  accounting.  Deferred  tax  assets  and  liabilities  are 
recognized based upon anticipated future tax consequences, in each of the jurisdictions that we operate, attributable to: (1) the 
differences between the financial statement carrying amounts of existing assets and liabilities and their respective income tax 
bases; and (2) net operating loss and tax credit carryforwards. Deferred tax assets and liabilities are measured annually using 
enacted  tax  rates  expected  to  apply  to  taxable  income  in  the  years  in  which  those  temporary  differences  are  expected  to  be 
recovered or settled. The calculation of our tax liabilities involves applying complex tax regulations in different tax jurisdictions 
to our tax positions. The effect on deferred tax assets and liabilities of a change in tax legislation and/or rates is recognized in 
the period that includes the enactment date. A valuation allowance is recognized to reduce the carrying amounts of deferred tax 
assets  if  it  is  not  more  likely  than  not  that  such  assets  will  be  realized.  We  do  not  recognize  tax  liabilities  on  undistributed 
earnings of international subsidiaries that are permanently reinvested.

Foreign Exchange

Our consolidated financial statements are reported in U.S. dollars. Assets and liabilities of international subsidiaries with non-
U.S. dollar functional currencies are translated to U.S. dollars at the exchange rates in effect on the balance sheet date, or the 
last business day of the period, if applicable. Revenues and expenses for each subsidiary are translated to U.S. dollars using an 
average rate for the relevant reporting period. Translation adjustments resulting from this process are included, net of tax, in 
OCI.  Gains  and  losses  that  arise  from  exchange  rate  fluctuations  for  monetary  asset  and  liability  balances  that  are  not 
denominated in an entity's functional currency are included within other income (expense), net in the Consolidated Statements 
of Operations. Currency gains and losses of intercompany balances deemed to be long-term in nature or designated as a hedge 
of the net investment in international subsidiaries are included, net of tax, in OCI. Foreign currency losses, net of hedging, of 
$2.8 million, $5.5 million, and $3.0 million were included in other expenses, net, for the years ended December 31, 2020, 2019, 
and 2018, respectively.

Fair Value Measurements

For assets and liabilities measured at fair value, the GAAP fair value hierarchy prioritizes the inputs used in different valuation 
methodologies, assigning the highest priority to unadjusted quoted prices for identical assets and liabilities in actively traded 
markets (Level 1) and the lowest priority to unobservable inputs (Level 3). Level 2 inputs consist of quoted prices for similar 
assets  and  liabilities  in  active  markets;  quoted  prices  for  identical  or  similar  assets  and  liabilities  in  non-active  markets;  and 
model-derived  valuations  in  which  significant  inputs  are  corroborated  by  observable  market  data  either  directly  or  indirectly 
through correlation or other means. Inputs may include yield curves, volatility, credit risks, and default rates.

Recently Adopted Accounting Standards

In  June  2016,  the  Financial  Accounting  Standards  Board  (FASB)  issued  Accounting  Standards  Update  (ASU)  2016-13, 
Financial  Instruments—Credit  Losses  (Topic  326):  Measurement  of  Credit  Losses  on  Financial  Instruments.  Subsequent  to 
2016-13 the FASB also issued codification improvements and transition relief in ASU 2019-04, ASU 2019-05, ASU 2019-11, 
ASU 2020-02, and ASU 2020-03, hereafter collectively referred to as Accounting Standards Codification (ASC) 326. ASC 326 
replaces  the  incurred  loss  impairment  methodology  in  previous  GAAP  with  a  methodology  based  on  expected  credit  losses, 
which results in losses being recognized earlier. The estimate of expected credit losses uses a broader range of reasonable and 
supportable  information.  We  adopted  ASC  326  on  January  1,  2020,  and  the  impacts  on  our  consolidated  financial  position, 
results of operations, and cash flows were immaterial.

In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework—Changes to 
the Disclosure Requirements for Fair Value Measurement, which amended the disclosure requirements under ASC 820. This 
update clarifies and unifies the disclosure of Level 3 fair value instruments. We adopted this standard on January 1, 2020, and it 
did not materially impact our consolidated financial statements. 

In  August  2018,  the  FASB  issued  ASU  2018-14,  Compensation—Retirement  Benefits—Defined  Benefit  Plans—General 
(Subtopic 715-20): Disclosure Framework—Changes to the Disclosure Requirements for Defined Benefit Plans, which amends 
the disclosure requirements under ASC 715-20. This update clarifies annual disclosures for Defined Benefit Plans. We adopted 
this standard on January 1, 2020, and it did not materially impact our consolidated financial statements. 

63

Recent Accounting Standards Not Yet Adopted

In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes, 
which  modifies  certain  provisions  of  ASC  740  to  reduce  the  complexity  of  accounting  for  income  taxes.  ASU  2019-12  is 
effective for us beginning with our interim financial reports for the first quarter of 2021. During our evaluation process we have 
determined  that  early  adopting  would  not  have  had  a  material  impact  on  our  2020  financial  statements.  We  have  also 
determined that the retrospective portions of this amendment are not applicable to our business. We are still evaluating what 
impact  this  amendment  will  have  in  future  periods,  but  we  do  not  believe  this  standard  will  have  a  material  impact  on  our 
consolidated financial position, results of operations, or cash flows.

In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference 
Rate  Reform  on  Financial  Reporting,  which  provides  optional  expedients  and  exceptions  for  applying  GAAP  to  contracts, 
hedging relationships, and other transactions affected by reference rate reform. ASU 2020-04 applies to contracts that reference 
LIBOR  or  another  reference  rate  expected  to  be  terminated  because  of  reference  rate  reform.  An  entity  may  elect  certain 
optional  expedients  for  hedging  relationships  that  exist  as  of  December  31,  2022  and  maintain  those  optional  expedients 
through  the  end  of  the  hedging  relationship.  ASU  2020-04  can  be  adopted  as  of  March  12,  2020  or  thereafter.  We  do  not 
currently have any contracts that have been changed to a new reference rate, but we will continue to evaluate our contracts and 
the effects of this standard on our consolidated financial position, results of operations, and cash flows prior to adoption. 

Note 2:    Earnings Per Share

The following table sets forth the computation of basic and diluted earnings (loss) per share (EPS):

In thousands, except per share data

2020

2019

2018

Net income (loss) available to common shareholders

$ 

(57,955)  $ 

49,006  $ 

(99,250) 

Year Ended December 31,

Weighted average common shares outstanding - Basic

Dilutive effect of stock-based awards

Weighted average common shares outstanding - Diluted

Net income (loss) per common share - Basic

Net income (loss) per common share - Diluted

Stock-based Awards

40,253 

— 

40,253 

(1.44)  $ 

(1.44)  $ 

39,556 

424 

39,980 

1.24  $ 

1.23  $ 

39,244 

— 

39,244 

(2.53) 

(2.53) 

$ 

$ 

For stock-based awards, the dilutive effect is calculated using the treasury stock method. Under this method, the dilutive effect 
is  computed  as  if  the  awards  were  exercised  at  the  beginning  of  the  period  (or  at  time  of  issuance,  if  later)  and  assumes  the 
related proceeds were used to repurchase our common stock at the average market price during the period. Related proceeds 
include the amount the employee must pay upon exercise and the future compensation cost associated with the stock award. 
Approximately 0.7 million, 0.4 million, and 1.1 million stock-based awards were excluded from the calculation of diluted EPS 
for  the  years  ended  December  31,  2020,  2019,  and  2018,  respectively,  because  they  were  anti-dilutive.  These  stock-based 
awards could be dilutive in future periods.

Note 3:    Certain Balance Sheet Components

A summary of accounts receivable from contracts with customers is as follows:

Accounts receivable, net

In thousands

Trade receivables (net of allowance of $1,312 and $3,064)

Unbilled receivables

Total accounts receivable, net

December 31, 2020

December 31, 2019

$ 

$ 

318,269  $ 

51,559 

369,828  $ 

415,887 

57,038 

472,925 

64

 
 
 
 
 
 
 
 
 
 
 
Allowance for credit losses account activity

In thousands

Beginning balance

Provision for (release of) doubtful accounts, net

Accounts written-off

Effect of change in exchange rates

Ending balance

Inventories

In thousands

Raw materials

Work in process

Finished goods

Total inventories

Property, plant, and equipment, net

In thousands

Machinery and equipment

Computers and software

Buildings, furniture, and improvements

Land

Construction in progress, including purchased equipment

Total cost

Accumulated depreciation

Year Ended December 31,

2020

2019

2018

3,064  $ 

6,331  $ 

(299) 

(1,463) 

10 

(1,511) 

(1,749) 

(7) 

1,312  $ 

3,064  $ 

3,957 

3,874 

(1,281) 

(219) 

6,331 

$ 

$ 

December 31, 2020

December 31, 2019

114,058  $ 

8,094 

60,225 

182,377  $ 

120,861 

11,105 

95,930 

227,896 

December 31, 2020

December 31, 2019

$ 

$ 

$ 

334,050  $ 

115,776 

155,676 

14,303 

31,425 

651,230 

(443,414) 

323,003 

109,924 

149,471 

14,988 

54,490 

651,876 

(418,648) 

233,228 

Property, plant, and equipment, net

$ 

207,816  $ 

Depreciation expense

In thousands

Depreciation expense

Note 4:    Intangible Assets and Liabilities

Year Ended December 31,

2020

2019

2018

$ 

52,579  $ 

50,114  $ 

50,784 

The  gross  carrying  amount  and  accumulated  amortization  (accretion)  of  our  intangible  assets  and  liabilities,  other  than 
goodwill, were as follows:

In thousands

Intangible Assets

December 31, 2020

Accumulated
(Amortization) 
Accretion

Gross Assets

December 31, 2019

Accumulated
(Amortization) 
Accretion

Net

Net

Gross Assets

Core-developed technology

$ 

525,051  $ 

(498,113)  $ 

26,938  $ 

507,669  $ 

(458,109)  $ 

49,560 

Customer contracts and relationships

383,245 

(280,497) 

102,748 

381,288 

(251,509) 

129,779 

Trademarks and trade names

Other

79,716 

12,025 

(76,912) 

(11,560) 

2,804 

465 

78,837 

12,020 

(73,732) 

(11,367) 

5,105 

653 

Total intangible assets

$  1,000,037  $ 

(867,082)  $ 

132,955  $ 

979,814  $ 

(794,717)  $ 

185,097 

Intangible Liabilities
Customer contracts and relationships

$ 

(23,900)  $ 

21,479  $ 

(2,421)  $ 

(23,900)  $ 

13,450  $ 

(10,450) 

65

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A summary of intangible assets and liabilities activity is as follows:

In thousands

Intangible assets, gross beginning balance

Intangibles disposed in sale of business

Effect of change in exchange rates

Intangible assets, gross ending balance

Intangible liabilities, gross beginning balance

Effect of change in exchange rates

Intangible liabilities, gross ending balance

Year Ended December 31,

2020

2019

979,814  $ 

981,160 

(18,140) 

38,363 

1,000,037  $ 

— 

(1,346) 

979,814 

(23,900)  $ 

(23,900) 

— 

— 

(23,900)  $ 

(23,900) 

$ 

$ 

$ 

$ 

Assumed intangible liabilities reflect the present value of the projected cash outflows for an existing contract where remaining 
costs are expected to exceed projected revenues.

The disposal of intangible assets was related to the sale of our Latin America business. The net book value of these assets was 
$0.8 million at the disposal date. Refer to Note 18: Sale of Business for additional information on the transaction.

Estimated future annual amortization (accretion) is as follows:

Year Ending December 31,

In thousands

2021

2022

2023

2024

2025

Thereafter

Amortization

Accretion

Estimated Annual 
Amortization, net

$ 

38,033  $ 

(1,962)  $ 

27,599 

19,955 

15,746 

14,742 

16,880 

(459) 

— 

— 

— 

— 

36,071 

27,140 

19,955 

15,746 

14,742 

16,880 

Total intangible assets subject to amortization (accretion)

$ 

132,955  $ 

(2,421)  $ 

130,534 

Amortization Expense

In thousands

Amortization expense

Year Ended December 31,

2020

2019

2018

$ 

44,711  $ 

64,286  $ 

71,713 

We  have  recognized  amortization  expense  within  operating  expenses  in  the  Consolidated  Statements  of  Operations.  These 
expenses relate to intangible assets acquired and liabilities assumed as part of business combinations.

66

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 5:    Goodwill

The following table reflects changes in the carrying amount of goodwill for the years ended December 31, 2020 and 2019:

In thousands

Device Solutions

Networked 
Solutions

Outcomes

Total Company

Goodwill balance at January 1, 2019

$ 

55,259  $ 

918,495  $ 

142,779  $ 

1,116,533 

Goodwill acquired

Effect of change in exchange rates

— 

(329) 

(4,938) 

(5,469) 

(1,040) 

(850) 

(5,978) 

(6,648) 

Goodwill balance at December 31, 2019

54,930 

908,088 

140,889 

1,103,907 

Goodwill allocated to business sold

Effect of change in exchange rates

(3,000) 

1,284 

— 

25,726 

— 

3,999 

(3,000) 

31,009 

Goodwill balance at December 31, 2020

$ 

53,214  $ 

933,814  $ 

144,888  $ 

1,131,916 

The accumulated goodwill impairment losses at December 31, 2020 and 2019 were $676.5 million. The goodwill impairment 
losses were originally recognized in 2011 and 2013. 

We recognized a $3.0 million reduction in Device Solutions goodwill as part of our loss on sale of business. Refer to Note 18: 
Sale of Business for additional information on the transaction.

We test goodwill for impairment each year as of October 1, or more frequently should a significant impairment indicator occur. 
As  part  of  the  impairment  test,  we  may  elect  to  perform  an  assessment  of  qualitative  factors.  If  this  qualitative  assessment 
indicates  that  it  is  more  likely  than  not  that  the  fair  value  of  a  reporting  unit,  including  goodwill,  is  less  than  its  carrying 
amount, or if we elect to bypass the qualitative assessment, we would then proceed with the impairment test. The impairment 
test involves comparing the fair values of the reporting units to their carrying amounts. If the carrying amount of a reporting 
unit exceeds its fair value, we first evaluate the long-lived assets within the reporting unit for impairment and then recognize a 
goodwill impairment loss in an amount equal to any excess.

Determining  the  fair  value  of  a  reporting  unit  is  judgmental  in  nature  and  involves  the  use  of  significant  estimates  and 
assumptions.  We  forecast  discounted  future  cash  flows  at  the  reporting  unit  level  using  risk-adjusted  discount  rates  and 
estimated future revenues and operating costs, which take into consideration factors such as existing backlog, expected future 
orders,  supplier  contracts,  and  expectations  of  competitive,  business  and  economic  environments.  We  also  identify  similar 
publicly traded companies and develop a correlation, referred to as a multiple, to apply to the operating results of the reporting 
units.  These  combined  fair  values  are  then  reconciled  to  the  aggregate  market  value  of  our  common  stock  on  the  date  of 
valuation, while considering a reasonable control premium.

Changes in market demand, fluctuations in the markets in which we operate, the volatility and decline in the worldwide equity 
markets,  and  a  decline  in  our  market  capitalization  could  unfavorably  impact  the  remaining  carrying  value  of  our  goodwill, 
which could have a significant effect on our current and future results of operations and financial position. Due to a decline in 
our  updated  long-term  forecast  for  the  Device  Solutions  reporting  unit,  we  completed  an  interim  quantitative  goodwill 
impairment test during the third quarter of 2020. After determining the estimated fair value of this reporting unit, we concluded 
there was no impairment to be recognized.

67

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 6:    Debt

The components of our borrowings were as follows:

In thousands
Credit facility

USD denominated term loan

Multicurrency revolving line of credit

Senior notes

Total debt

Less: current portion of debt (1)
Less: unamortized prepaid debt fees - term loan

Less: unamortized prepaid debt fees - senior notes

December 31, 2020

December 31, 2019

$ 

536,094  $ 

— 

400,000 

936,094 

18,359 

3,469 

11,689 

550,156 

— 

400,000 

950,156 

— 

3,661 

14,013 

932,482 

Long-term debt, net

$ 

902,577  $ 

(1) During 2019 we made debt prepayments on the term loan in excess of required principal payments, reducing the current portion of debt 

to zero at December 31, 2019.

Credit Facility

On  October  18,  2019,  we  amended  our  credit  facility  that  was  initially  entered  on  January  5,  2018  (together  with  the 
amendments, the 2018 credit facility). The 2018 credit facility provides for committed credit facilities in the amount of $1.2 
billion U.S. dollars. The 2018 credit facility consists of a $650 million U.S. dollar term loan (the term loan) and a multicurrency 
revolving line of credit (the revolver) with a principal amount of up to $500 million. The revolver also contains a $300 million 
standby letter of credit sub-facility and a $50 million swingline sub-facility. The October 18, 2019, amendment extended the 
maturity  date  to  October  18,  2024  and  re-amortized  the  term  loan  based  on  the  new  balance  as  of  the  amendment  date.  The 
amendment  also  modified  the  required  interest  payments  and  made  it  based  on  total  net  leverage  instead  of  total  leverage. 
Through the third quarter of 2020, amounts not borrowed under the revolver were subject to a commitment fee, which was paid 
in  arrears  on  the  last  day  of  each  fiscal  quarter,  ranging  from  0.15%  to  0.25%  and  drawn  amounts  were  subject  to  a  margin 
ranging from 1.00% to 1.75%. 

On October 19, 2020, we completed a second amendment to our 2018 credit facility. This amendment adjusts the maximum 
total net leverage ratio thresholds for the period beginning with the fourth quarter of 2020 through the fourth quarter of 2021 to 
allow for increased operational flexibility. The maximum leverage ratio is increased to 4.75:1 for the fourth quarter of 2020 and 
the first quarter of 2021 and 4.5:1 for the second quarter through the fourth quarter of 2021. An additional level of pricing was 
added to the existing pricing grid and is effective throughout the remaining term of the 2018 credit facility. Beginning with the 
fourth quarter of 2020, the commitment fee ranges from 0.15% to 0.30% and drawn amounts are subject to a margin ranging 
from 1.00% to 2.00%. Debt fees of approximately $1.4 million were incurred for the amendment, as well as other legal and 
advisory fees. Both the term loan and the revolver may be repaid without penalty. Amounts repaid on the term loan may not be 
reborrowed,  and  amounts  borrowed  under  the  revolver  may  be  repaid  and  reborrowed  until  the  revolver's  maturity,  at  which 
time all outstanding loans together with all accrued and unpaid interest must be repaid.

The 2018 credit facility permits us and certain of our foreign subsidiaries to borrow in U.S. dollars, euros, British pounds, or, 
with  lender  approval,  other  currencies  readily  convertible  into  U.S.  dollars.  All  obligations  under  the  2018  credit  facility  are 
guaranteed by Itron, Inc. and material U.S. domestic subsidiaries and are secured by a pledge of substantially all of the assets of 
Itron,  Inc.  and  material  U.S.  domestic  subsidiaries.  This  includes  a  pledge  of  100%  of  the  capital  stock  of  material  U.S. 
domestic  subsidiaries  and  up  to  66%  of  the  voting  stock  (100%  of  the  non-voting  stock)  of  first-tier  foreign  subsidiaries.  In 
addition,  the  obligations  of  any  foreign  subsidiary  who  is  a  foreign  borrower,  as  defined  by  the  2018  credit  facility,  are 
guaranteed  by  the  foreign  subsidiary  and  by  its  direct  and  indirect  foreign  parents.  The  2018  credit  facility  includes  debt 
covenants, which contain certain financial thresholds and place certain restrictions on the incurrence of debt, investments, and 
the issuance of dividends. We were in compliance with the debt covenants under the 2018 credit facility at December 31, 2020.

Under the 2018 credit facility, we elect applicable market interest rates for both the term loan and any outstanding revolving 
loans. We also pay an applicable margin, which is based on our total net leverage ratio as defined in the credit agreement. The 
applicable rates per annum may be based on either: (1) the LIBOR rate or EURIBOR rate (subject to a floor of 0%), plus an 
applicable margin, or (2) the Alternate Base Rate, plus an applicable margin. The Alternate Base Rate election is equal to the 
greatest  of  three  rates:  (i)  the  prime  rate,  (ii)  the  Federal  Reserve  effective  rate  plus  0.50%,  or  (iii)  one  month  LIBOR  plus 

68

 
 
 
 
 
 
 
 
 
 
 
 
1.00%. At December 31, 2020, the interest rate for both the term loan and the revolver was 1.65%, which includes the LIBOR 
rate plus a margin of 1.50%.

In  March  2020,  we  drew  $400  million  in  U.S.  dollars  under  the  revolver  within  the  2018  credit  facility  to  increase  our  cash 
position and preserve future financial flexibility. During the fourth quarter, we repaid the $400 million under the revolver. At 
December  31,  2020,  there  were  no  amounts  outstanding  under  the  revolver,  and  $64.9  million  was  utilized  by  outstanding 
standby letters of credit, resulting in $435.1 million available for additional borrowings or standby letters of credit under the 
revolver. At December 31, 2020, $235.1 million was available for additional standby letters of credit under the letter of credit 
sub-facility and no amounts were outstanding under the swingline sub-facility. 

Senior Notes

In December 2017 and January 2018, we issued $300 million and $100 million, of aggregate principal amount of 5.00% senior 
notes  maturing  January  15,  2026  (Senior  Notes).  The  proceeds  were  used  to  refinance  existing  indebtedness  related  to  the 
acquisition of Silver Spring Networks, Inc., pay related fees and expenses, and for general corporate purposes. Interest on the 
Senior Notes is payable semi-annually in arrears on January 15 and July 15. The Senior Notes are fully and unconditionally 
guaranteed, jointly and severally, on a senior unsecured basis by each of our subsidiaries that guarantee the 2018 credit facility.

Prior  to  maturity  we  may  redeem  some  or  all  of  the  Senior  Notes,  together  with  accrued  and  unpaid  interest,  if  any,  plus  a 
"make-whole" premium. On or after January 15, 2021, we may redeem some or all of the Senior Notes at any time at declining 
redemption  prices  equal  to  102.50%  beginning  on  January  15,  2021,  101.25%  beginning  on  January  15,  2022  and  100.00% 
beginning on January 15, 2023 and thereafter to the applicable redemption date.

Debt Maturities

The amount of required minimum principal payments on our long-term debt in aggregate over the next five years, is as follows:

Year Ending December 31,

In thousands

2021

2022

2023

2024

2025
Thereafter

Total minimum payments on debt

Note 7:    Derivative Financial Instruments

Minimum Payments

$ 

$ 

18,359 

44,063 

44,063 

429,609 

— 

400,000 

936,094 

As  part  of  our  risk  management  strategy,  we  use  derivative  instruments  to  hedge  certain  foreign  currency  and  interest  rate 
exposures.  Refer  to  Note  1:  Summary  of  Significant  Accounting  Policies,  Note  14:  Shareholders'  Equity,  and  Note  15:  Fair 
Value of Financial Instruments for additional disclosures on our derivative instruments.

The fair values of our derivative instruments are determined using the income approach and significant other observable inputs 
(and  are  classified  as  Level  2  in  the  fair  value  hierarchy).  We  have  used  observable  market  inputs  based  on  the  type  of 
derivative and the nature of the underlying instrument. The key inputs include interest rate yield curves (swap rates and futures) 
and foreign exchange spot and forward rates, all of which are available in an active market. We have utilized the mid-market 
pricing convention for these inputs. We include, as a discount to the derivative asset, the effect of our counterparty credit risk 
based  on  current  published  credit  default  swap  rates  when  the  net  fair  value  of  our  derivative  instruments  is  in  a  net  asset 
position. We consider our own nonperformance risk when the net fair value of our derivative instruments is in a net liability 
position by discounting our derivative liabilities to reflect the potential credit risk to our counterparty through applying a current 
market indicative credit spread to all cash flows. 

69

 
 
 
 
 
The fair values of our derivative instruments are as follows:

Derivatives Assets
Balance Sheet Location
Derivatives designated as hedging instruments under Subtopic ASC 815-20

Interest rate swap contracts

Interest rate cap contracts

Cross currency swap contracts

Cross currency swap contracts

Other current assets

Other current assets

Other current assets

Other long-term assets

Derivatives not designated as hedging instruments under Subtopic ASC 815-20

Foreign exchange forward contracts

Other current assets

Total asset derivatives

Derivatives Liabilities

Derivatives designated as hedging instruments under ASC 815-20

Interest rate swap contracts

Interest rate swap contracts

Cross currency swap contracts

Other current liabilities

Other long-term obligations

Other current liabilities

Derivatives not designated as hedging instruments under Subtopic ASC 815-20

Foreign exchange forward contracts

Other current liabilities

December 31,
2020

December 31,
2019

$ 

$ 

$ 

In thousands

—  $ 

— 

— 

— 

52 

52  $ 

1,025  $ 

957 

526 

128 

174 

1 

1,156 

2,870 

96 

4,297 

— 

— 

— 

162 

162 

Total liability derivatives

$ 

2,636  $ 

The changes in AOCI, net of tax, for our derivative and nonderivative hedging instruments designated as hedging instruments, 
net of tax, were as follows:

In thousands
Net unrealized loss on hedging instruments at January 1,

Unrealized gain (loss) on derivative instruments

Realized (gains) losses reclassified into net income (loss)

Net unrealized loss on hedging instruments at December 31,

2020

2019

2018

$ 

$ 

(15,103)  $ 

(13,179)  $ 

(7,002) 

6,104 

4,061 

(5,985) 

(16,001)  $ 

(15,103)  $ 

(13,414) 

2,586 

(2,351) 

(13,179) 

Reclassification of amounts related to hedging instruments are included in interest expense in the Consolidated Statements of 
Operations. Included in the net unrealized gain (loss) on hedging instruments at December 31, 2020 and 2019 is a loss of $14.4 
million, net of tax, related to our nonderivative net investment hedge, which terminated in 2011. This loss on our net investment 
hedge will remain in AOCI until earnings are impacted by a sale or liquidation of the associated foreign operation.

A summary of the effect of netting arrangements on our financial position related to the offsetting of our recognized derivative 
assets and liabilities under master netting arrangements or similar agreements is as follows:

Offsetting of Derivative Assets

In thousands

December 31, 2020

December 31, 2019

Gross Amounts of 
Recognized Assets 
Presented in the 
Consolidated 
Balance Sheets

Gross Amounts Not Offset in the 
Consolidated Balance Sheets

Derivative Financial 
Instruments

Cash Collateral 
Received

Net Amount

$ 

52  $ 

4,297 

(52)  $ 

(56) 

—  $ 

— 

— 

4,241 

Offsetting of Derivative Liabilities Gross Amounts of 
Recognized 
Liabilities Presented 
in the Consolidated 
Balance Sheets

In thousands

Gross Amounts Not Offset in the 
Consolidated Balance Sheets

Derivative Financial 
Instruments

Cash Collateral 
Pledged

Net Amount

December 31, 2020

December 31, 2019

$ 

2,636  $ 

162 

(52)  $ 

(56) 

—  $ 

— 

2,584 

106 

70

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our  derivative  assets  and  liabilities  subject  to  netting  arrangements  consist  of  foreign  exchange  forward  and  interest  rate 
contracts with four counterparties at December 31, 2020 and five counterparties at December 31, 2019. No derivative asset or 
liability  balance  with  any  of  our  counterparties  was  individually  significant  at  December  31,  2020  or  2019.  Our  derivative 
contracts with each of these counterparties exist under agreements that provide for the net settlement of all contracts through a 
single payment in a single currency in the event of default. We have no pledges of cash collateral against our obligations, and 
we have not received pledges of cash collateral from our counterparties under the associated derivative contracts.

Cash Flow Hedges

As a result of our floating rate debt, we are exposed to variability in our cash flows from changes in the applicable interest rate 
index. We enter into interest rate caps and swaps to reduce the variability of cash flows from increases in the LIBOR based 
borrowing rates on our floating rate credit facility. These instruments do not protect us from changes to the applicable margin 
under our credit facility. At December 31, 2020, our LIBOR-based debt balance was $536.1 million.

In October 2015, we entered into one interest rate swap, which was effective from August 31, 2016, and expired on June 23, 
2020, to convert $214 million of our LIBOR-based debt from a floating LIBOR interest rate to a fixed interest rate of 1.42% 
(excluding the applicable margin on the debt). The notional balance amortized to maturity at the same rate as required minimum 
payments  on  the  term  loan.  This  cash  flow  hedge  was  expected  to  be  highly  effective  in  achieving  offsetting  cash  flows 
attributable to the hedged risk through the term of the hedge. Consequently, effective changes in the fair value of the interest 
rate swap were recognized as a component of other comprehensive income (loss) (OCI) and recognized in earnings when the 
hedged item affected earnings. The amounts paid or received on the hedge were recognized as adjustment to interest expense. 

In March 2020, we entered into one interest rate swap, which is effective from June 30, 2020 to June 30, 2023, and converts 
$240 million of our LIBOR-based debt from a floating LIBOR interest rate to a fixed interest rate of 0.617% (excluding the 
applicable margin). The notional balance will amortize to maturity at the same rate of originally required amortizations on the 
term loan. Changes in the fair value of the interest rate swap are recognized as a component of OCI and recognized in earnings 
when  the  hedged  item  affects  earnings.  The  amounts  paid  or  received  on  the  hedge  are  recognized  as  adjustment  to  interest 
expense along with the earnings effect of the hedged item. The amount of net losses expected to be reclassified into earnings in 
the next 12 months is $1.0 million. 

In November 2015, we entered into three interest rate cap contracts with a total notional amount of $100 million at a cost of 
$1.7 million. The interest rate cap contracts expired on June 23, 2020 and were entered into in order to limit our interest rate 
exposure on $100 million of our variable LIBOR based debt up to 2.00%. The interest rate cap contracts did not include the 
effect  of  the  applicable  margin.  Changes  in  the  fair  value  of  these  instruments  were  recognized  as  a  component  of  OCI  and 
recognized  in  earnings  when  the  hedged  item  affected  earnings.  The  amounts  received  on  the  hedge  were  recognized  as  an 
adjustment to interest expense along with the earnings effect of the hedged item.

In  April  2018,  we  entered  into  one  cross-currency  swap,  which  converts  $56.0  million  of  floating  LIBOR-based  U.S.  dollar 
denominated  debt  into  1.38%  fixed  rate  euro  denominated  debt.  This  cross-currency  swap  matures  on  April  30,  2021  and 
mitigates the risk associated with fluctuations in currency rates impacting cash flows related to U.S. dollar denominated debt in 
a euro functional currency entity. Changes in the fair value of the cross-currency swap are recognized as a component of OCI 
and  are  recognized  in  earnings  when  the  hedged  item  affects  earnings.  The  amounts  paid  or  received  on  the  hedge  are 
recognized  as  an  adjustment  to  interest  expense  along  with  the  earnings  effect  of  the  hedged  item.  The  amount  of  net  gains 
expected to be reclassified into earnings in the next 12 months is $0.5 million.

As a result of our forecasted inventory purchases in a non-functional currency, we are exposed to foreign exchange risk. We 
hedge portions of these purchases. During February 2020, we entered into foreign exchange option contracts for a total notional 
amount of $96 million at a cost of $1.2 million. The contracts matured ratably through the year with final maturity in October 
2020. Changes in the fair value of the option contracts were recognized as a component of OCI and were recognized in product 
cost  of  revenues  when  the  hedged  item  affected  earnings.  As  of  December  31,  2020,  there  are  no  more  outstanding  foreign 
exchange option contracts.

71

The  before-tax  effects  of  our  accounting  for  derivative  instruments  designated  as  hedges  on  AOCI  for  the  year  ended 
December 31, were as follows:

Derivatives in ASC 815-20 
Cash Flow Hedging 
Relationships

Amount of Gain (Loss) Recognized 
in OCI on Derivative

Location

Gain (Loss) Reclassified from AOCI into Income

In thousands

2020

2019

2018

In thousands

2020

Amount

2019

2018

Interest rate swap contracts

$ 

(2,900)  $ 

(987)  $ 

1,306 

Interest expense

$ 

(745)  $ 

1,451  $ 

1,065 

Interest rate cap contracts

782 

995 

(1,228) 

1,141 

18 

— 

Interest expense
Product cost of 
revenues

Foreign exchange options
Cross currency swap 
contract
Cross currency swap 
contract

(4,164) 

3,022 

1,584 

— 

— 

— 

Interest expense
Other income 
(expense), net

392 

1,046 

(439) 

(1,228) 

1,141 

619 

1,632 

(5,228) 

1,335 

— 

949 

932 

Derivatives Not Designated as Hedging Relationships

We are also exposed to foreign exchange risk when we enter into non-functional currency transactions, both intercompany and 
third-party. At each period-end, non-functional currency monetary assets and liabilities are revalued with the change recognized 
within Other income (expense) in our Consolidated Statements of Operations. We enter into monthly foreign exchange forward 
contracts, which are not designated for hedge accounting, with the intent to reduce earnings volatility associated with currency 
exposures.  As  of  December  31,  2020,  a  total  of  39  contracts  were  offsetting  our  exposures  from  the  euro,  Pound  sterling, 
Canadian dollar, Brazilian real, Mexican peso and various other currencies, with notional amounts ranging from $121,000 to 
$26.4 million.

The effect of our derivative instruments not designated as hedges on the Consolidated Statements of Operations for the year 
ended December 31, were as follows:

Derivatives Not Designated as Hedging 
Instrument under ASC 815-20

Location

In thousands
Foreign exchange forward contracts

Gain (Loss) Recognized on Derivatives in 
Other Income (Expenses)

2020

2019

2018

Other income (expense), net

$ 

(4,538)  $ 

(2,425)  $ 

3,448 

We  will  continue  to  monitor  and  assess  our  interest  rate  and  foreign  exchange  risk  and  may  institute  additional  derivative 
instruments to manage such risk in the future.

Note 8:    Defined Benefit Pension Plans

We  sponsor  both  funded  and  unfunded  defined  benefit  pension  plans  offering  death  and  disability,  retirement,  and  special 
termination benefits for certain of our international employees, primarily in Germany, France, Indonesia, India, and Italy. The 
defined  benefit  obligation  is  calculated  annually  by  using  the  projected  unit  credit  method.  The  measurement  date  for  the 
pension plans was December 31, 2020.

72

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following tables set forth the components of the changes in benefit obligations and fair value of plan assets:

In thousands
Change in benefit obligation:

Benefit obligation at January 1,

Service cost

Interest cost

Actuarial (gain) loss

Benefits paid

Foreign currency exchange rate changes

Curtailment

Settlement

Other

Benefit obligation at December 31,

Change in plan assets:

Fair value of plan assets at January 1,

Actual return on plan assets

Company contributions

Benefits paid

Foreign currency exchange rate changes

Release for Divestiture

Fair value of plan assets at December 31,

Net pension benefit obligation at fair value

Year Ended December 31,

2020

2019

$ 

114,218  $ 

105,570 

4,027 

1,817 

9,323 

(2,820) 

9,594 

(589) 

(78) 

(2,760) 

3,711 

2,278 

8,798 

(2,970) 

(1,984) 

(36) 

(234) 

(915) 

132,732  $ 

114,218 

12,665  $ 

389 

349 

(298) 

(177) 

(2,722) 

10,206 

11,890 

1,134 

289 

(411) 

(237) 

— 

12,665 

101,553 

$ 

122,526  $ 

$ 

$ 

Amounts recognized on the Consolidated Balance Sheets consist of:

In thousands
Assets

December 31,

2020

2019

Plan assets in other long-term assets

$ 

—  $ 

44 

Liabilities

Current portion of pension benefit obligation in wages and benefits payable

Long-term portion of pension benefit obligation

3,069 

119,457 

2,885 

98,712 

Pension benefit obligation, net

$ 

122,526  $ 

101,553 

Amounts recognized in OCI (pre-tax) are as follows:

In thousands
Net actuarial (gain) loss

Settlement (gain) loss

Curtailment (gain) loss

Plan asset (gain) loss

Amortization of net actuarial loss

Amortization of prior service cost

Other

$ 

Year Ended December 31,

2020

2019

2018

8,734  $ 

(286) 

— 

64 

(2,255) 

(68) 

— 

8,762  $ 

(3,191) 

(250) 

— 

(526) 

(1,648) 

(68) 

(160) 

(1) 

(1) 

724 

(1,533) 

(61) 

124 

Other comprehensive (income) loss

$ 

6,189  $ 

6,110  $ 

(3,939) 

73

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
If  actuarial  gains  and  losses  exceed  ten  percent  of  the  greater  of  plan  assets  or  plan  liabilities,  we  amortize  them  over  the 
employees'  average  future  service  period.  The  estimated  net  actuarial  loss  and  prior  service  cost  that  will  be  amortized  from 
AOCI into net periodic benefit cost during 2021 is $2.9 million.

Net periodic pension benefit cost for our plans include the following components:

In thousands
Service cost

Interest cost

Expected return on plan assets

Amortization of prior service costs

Amortization of actuarial net loss

Settlement

Curtailment

Year Ended December 31,

2020

2019

2018

$ 

4,027  $ 

3,711  $ 

1,817 

(453) 

68 

2,255 

286 

— 

2,278 

(608) 

68 

1,648 

250 

— 

4,034 

2,324 

(670) 

61 

1,533 

1 

1 

Net periodic benefit cost

$ 

8,000  $ 

7,347  $ 

7,284 

The components of net periodic benefit cost, other than the service cost component, are included in total other income (expense) 
on the Consolidated Statements of Operations.

The significant actuarial weighted average assumptions used in determining the benefit obligations and net periodic benefit cost 
for our benefit plans are as follows:

Actuarial assumptions used to determine benefit obligations at end of 
period:

Discount rate

Expected annual rate of compensation increase

Actuarial assumptions used to determine net periodic benefit cost for the 
period:

Discount rate

Expected rate of return on plan assets

Expected annual rate of compensation increase

Year Ended December 31,

2020

2019

2018

 1.10 %

 3.68 %

 1.76 %

 4.89 %

 3.76 %

 1.76 %

 3.76 %

 2.24 %

 5.19 %

 3.60 %

 2.24 %

 3.60 %

 2.21 %

 5.58 %

 3.64 %

We  determine  a  discount  rate  for  our  plans  based  on  the  estimated  duration  of  each  plan's  liabilities.  For  euro  denominated 
defined  benefit  pension  plans,  which  represent  92%  of  our  projected  benefit  obligation,  we  use  discount  rates  with 
consideration of the duration of each of the plans, using a hypothetical yield curve developed from euro-denominated AA-rated 
corporate bond issues. These bonds are assigned different weights to adjust their relative influence on the yield curve, and the 
highest and lowest yielding 10% of bonds are excluded within each maturity group. The discount rates used, depending on the 
duration of the plans, were between 0.20% and 0.75%. 

Our expected rate of return on plan assets is derived from a study of actual historic returns achieved and anticipated future long-
term performance of plan assets, specific to plan investment asset category. While the study primarily gives consideration to 
recent insurers' performance and historical returns, the assumption represents a long-term prospective return.

The  total  accumulated  benefit  obligation  for  our  defined  benefit  pension  plans  was  $121.7  million  and  $105.1  million  at 
December 31, 2020 and 2019.

The  total  obligations  and  fair  value  of  plan  assets  for  plans  with  projected  benefit  obligations  and  accumulated  benefit 
obligations exceeding the fair value of plan assets are as follows:

In thousands
Projected benefit obligation

Accumulated benefit obligation

Fair value of plan assets

December 31,

2020

2019

$ 

132,732  $ 

121,747 

10,206 

110,656 

101,611 

9,059 

74

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our asset investment strategy focuses on maintaining a portfolio using primarily insurance funds, which are accounted for as 
investments and measured at fair value, in order to achieve our long-term investment objectives on a risk adjusted basis. Our 
general  funding  policy  for  these  qualified  pension  plans  is  to  contribute  amounts  sufficient  to  satisfy  regulatory  funding 
standards of the respective countries for each plan.

The fair values of our plan investments by asset category are as follows:

In thousands
Cash

Insurance funds

Other securities

Total fair value of plan assets

In thousands
Cash

Insurance funds

Other securities

Total fair value of plan assets

Quoted Prices in 
Active Markets 
for Identical 
Assets
(Level 1)

December 31, 2020

Significant 
Unobservable 
Inputs
(Level 3)

Total

1,050  $ 

1,050  $ 

9,156 

— 

— 

— 

10,206  $ 

1,050  $ 

December 31, 2019

926  $ 

926  $ 

8,133 

3,606 

— 

— 

12,665  $ 

926  $ 

— 

9,156 

— 

9,156 

— 

8,133 

3,606 

11,739 

$ 

$ 

$ 

$ 

The following tables present a reconciliation of Level 3 assets held during the years ended December 31, 2020 and 2019.

Balance at 
January 1, 2020

Net Realized 
and Unrealized 
Gains

Net Purchases, 
Issuances, 
Settlements, and 
Other

Release for 
Divestiture

Effect of 
Foreign 
Currency

Balance at 
December 31, 
2020

$ 

$ 

8,133  $ 

3,606 

11,739  $ 

237  $ 

117 

354  $ 

15  $ 

(61) 

(46)  $ 

—  $ 

(2,722) 

(2,722)  $ 

771  $ 

(940) 

(169)  $ 

9,156 

— 

9,156 

Balance at 
January 1, 2019

Net Realized 
and Unrealized 
Gains

Net Purchases, 
Issuances, 
Settlements, and 
Other

$ 

$ 

8,020  $ 

3,083 

11,103  $ 

282  $ 

814 

1,096  $ 

(27)  $ 

(160) 

(187)  $ 

Release for 
Divestiture

Effect of 
Foreign 
Currency

Balance at 
December 31, 
2019

—  $ 

— 

—  $ 

(142)  $ 

(131) 

(273)  $ 

8,133 

3,606 

11,739 

In thousands

Insurance funds

Other securities

Total

In thousands

Insurance funds

Other securities

Total

As  the  plan  assets  and  contributions  are  not  significant  to  our  total  company  assets,  no  further  disclosures  are  considered 
material.

Annual benefit payments for the next 10 years, including amounts to be paid from our assets for unfunded plans and reflecting 
expected future service, as appropriate, are expected to be paid as follows:

Year Ending December 31,

In thousands

2021

2022

2023

2024

2025

2026-2030

75

Estimated 
Annual Benefit 
Payments

$ 

3,995 

3,934 

4,082 

5,309 

5,360 

28,493 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 9:    Stock-Based Compensation

We  grant  stock-based  compensation  awards,  including  stock  options,  restricted  stock  units,  phantom  stock,  and  unrestricted 
stock units, under the Second Amended and Restated 2010 Stock Incentive Plan (Stock Incentive Plan). In the Stock Incentive 
Plan, we have 12,623,538 shares of common stock reserved and authorized for issuance subject to stock splits, dividends, and 
other similar events, and at December 31, 2020, 5,597,418 shares were available for grant. We issue new shares of common 
stock upon the exercise of stock options or when vesting conditions on restricted stock units are fully satisfied. These shares are 
subject to a fungible share provision such that the authorized share available for grant is reduced by (i) one share for every one 
share  subject  to  a  stock  option  or  share  appreciation  right  granted  under  the  Plan  and  (ii)  1.7  shares  for  every  one  share  of 
common stock that was subject to an award other than an option or share appreciation right.

We  also  periodically  award  phantom  stock  units,  which  are  settled  in  cash  upon  vesting  and  accounted  for  as  liability-based 
awards, with no impact to the shares available for grant.

In addition, we maintain the ESPP, for which 178,159 shares of common stock were available for future issuance at December 
31, 2020.

ESPP activity and stock-based grants other than stock options and restricted stock units were not significant for the years ended 
December 31, 2020, 2019, and 2018.

Stock-Based Compensation Expense

Total stock-based compensation expense and the related tax benefit were as follows:

In thousands
Stock options

Restricted stock units

Unrestricted stock awards

Phantom stock units

Total stock-based compensation

Related tax benefit

Year Ended December 31,

2020

2019

2018

1,944  $ 

1,770  $ 

22,285 

824 

3,720 

24,560 

630 

3,301 

28,773  $ 

30,261  $ 

3,675 

26,859 

729 

2,165 

33,428 

5,086  $ 

5,390  $ 

6,019 

$ 

$ 

$ 

76

 
 
 
 
 
 
 
 
 
Stock Options

A summary of our stock option activity is as follows:

Shares

In thousands

Weighted 
Average Exercise 
Price per Share

Weighted Average 
Remaining 
Contractual Life

Years

Aggregate 
Intrinsic Value

In thousands

Weighted 
Average Grant 
Date Fair Value

Outstanding, January 1, 2018

956  $ 

47.10 

6.3

$ 

21,965 

Converted upon acquisition

Granted

Exercised

Forfeited

Expired

42 

122 

(152) 

(7) 

(66) 

Outstanding, December 31, 2018

895  $ 

Granted

Exercised

Forfeited

Expired

76 

(489) 

(13) 

(11) 

Outstanding, December 31, 2019

458  $ 

Granted

Exercised

Forfeited

83 

(103) 

(5) 

Outstanding, December 31, 2020

433  $ 

51.86 

68.21 

38.99 

60.03 

95.31 

47.93 

76.55 

43.55 

67.34 

66.24 

56.38 

84.39 

53.99 

83.94 

61.95 

$ 

14.86 

24.29 

4,520 

6.2

$ 

4,806 

$ 

26.20 

15,759 

7.0

$ 

12,641 

$ 

26.37 

2,061 

6.9

$ 

14,697 

Exercisable, December 31, 2020

268  $ 

51.85 

5.8

$ 

11,810 

At  December  31,  2020,  total  unrecognized  stock-based  compensation  expense  related  to  nonvested  stock  options  was  $2.6 
million, which is expected to be recognized over a weighted average period of approximately 1.9 years.

The weighted average assumptions used to estimate the fair value of stock options granted and the resulting weighted average 
fair value are as follows:

Expected volatility

Risk-free interest rate

Expected term (years)

Year Ended December 31,

2020

2019

2018

 32.3 %

 1.3 %

5.3

 31.7 %

 1.7 %

6.1

 30.5 %

 2.8 %

6.1

77

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Restricted Stock Units

The following table summarizes restricted stock unit activity:

Outstanding, January 1, 2018

Converted upon acquisition

Granted
Released (1)
Forfeited

Number of 
Restricted Stock 
Units

Weighted 
Average Grant 
Date Fair Value

In thousands

Aggregate 
Intrinsic Value

In thousands

556  $ 

47.68 

579 

387 

(593) 

(112) 

69.40 

57.48 

$ 

32,567 

Outstanding, December 31, 2018

817  $ 

59.70 

Granted
Released (1)
Forfeited

404 

(471) 

(66) 

62.97 

$ 

29,304 

Outstanding, December 31, 2019

684  $ 

64.38 

Granted
Released (1)
Forfeited

Outstanding, December 31, 2020

262 

(363) 

(39) 

544  $ 

83.42 

65.25  $ 

71.96 

71.79 

23,702 

Vested but not released, December 31, 2020

50 

$ 

4,836 

(1) Shares released is presented as gross shares and does not reflect shares withheld by us for employee payroll tax obligations.

At December 31, 2020, total unrecognized compensation expense on restricted stock units was $25.9 million, which is expected 
to be recognized over a weighted average period of approximately 1.7 years.

The weighted average assumptions used to estimate the fair value of performance-based restricted stock units granted with a 
service and market condition and the resulting weighted average fair value are as follows:

Expected volatility

Risk-free interest rate

Expected term (years)

Year Ended December 31,

2020

2019

2018

 44.9 %

 1.0 %

1.8

 31.4 %

 2.5 %

1.6

 28.0 %

 2.2 %

2.1

Weighted average fair value

$ 

93.97 

$ 

61.25 

$ 

78.56 

78

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Phantom Stock Units

The following table summarizes phantom stock unit activity:

Outstanding, January 1, 2018

Converted upon acquisition

Granted

Released

Forfeited

Number of 
Phantom Stock 
Units

Weighted
Average Grant
Date Fair Value

In thousands

Aggregate 
Intrinsic Value

In thousands

63  $ 

62.53 

21 

41 
(35) 

(7) 

66.67 

$ 

2,409 

Outstanding, December 31, 2018

83  $ 

61.80 

Converted upon acquisition

Granted

Released

Forfeited

Outstanding, December 31, 2019

Granted

Released

Forfeited

Outstanding, December 31, 2020

— 
55 

(42) 

(7) 

60.49 

$ 

2,625 

89  $ 

62.85 

38 

(40) 

(5) 

82  $ 

87.27 

63.87  $ 
70.99 

73.13 

2,971 

At December 31, 2020, total unrecognized compensation expense on phantom stock units was $5.2 million, which is expected 
to  be  recognized  over  a  weighted  average  period  of  approximately  1.8  years.  As  of  December  31,  2020  and  2019,  we  have 
recognized a phantom stock liability of $2.7 million and $2.3 million within wages and benefits payable in the Consolidated 
Balance Sheets.

Note 10:    Defined Contribution, Bonus, and Profit Sharing Plans

Defined Contribution Plans

In the United States, United Kingdom, and certain other countries, we make contributions to defined contribution plans. For our 
U.S. employee savings plan, which represents a majority of our contribution expense, we provide a 75% match on the first 6% 
of  the  employee  salary  deferral,  subject  to  statutory  limitations.  For  our  international  defined  contribution  plans,  we  provide 
various  levels  of  contributions,  based  on  salary,  subject  to  stipulated  or  statutory  limitations.  The  expense  for  our  defined 
contribution plans was as follows:

In thousands
Defined contribution plans expense

Year Ended December 31,

2020

2019

2018

$ 

18,424  $ 

17,882  $ 

11,593 

Bonus and Profit Sharing Plans and Awards

We have employee bonus and profit sharing plans in which many of our employees participate, as well as an award program, 
which  allows  for  recognition  of  individual  employees'  achievements.  The  bonus  and  profit  sharing  plans  provide  award 
amounts for the achievement of performance and financial targets. As the bonuses are being earned during the year, we estimate 
a compensation accrual each quarter based on the progress towards achieving the goals, the estimated financial forecast for the 
year, and the probability of achieving results. Bonus and profit sharing plans and award expense was as follows:

In thousands
Bonus and profit sharing plans expense

Year Ended December 31,

2020

2019

2018

$ 

11,455  $ 

48,435  $ 

15,466 

79

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 11:    Income Taxes

On March 27, 2020, the U.S. Federal government passed the Coronavirus Aid, Relief, and Economic Security (CARES) Act to 
provide economic relief from COVID-19. The CARES Act contains significant business tax provisions, which the Company 
has evaluated and determined will not have a material impact on the Company's financial statements or related disclosures.

The CARES Act also provides employer payroll tax credits for wages paid to employees who are unable to work during the 
COVID-19 outbreak and options to defer payroll tax payments. The Company has elected to defer remittances of payroll and 
other taxes into the future as provided for under the Act, and may assess in subsequent quarters the impact and availability of 
payroll tax credits from the U.S. and similar programs provided for by foreign governments, as applicable.

The  following  table  summarizes  the  provision  (benefit)  for  U.S.  federal,  state,  and  foreign  taxes  on  income  from  continuing 
operations:

In thousands
Current:

Federal

State and local

Foreign

Total current

Deferred:

Federal

State and local

Foreign

Total deferred

Year Ended December 31,

2020

2019

2018

$ 

(963)  $ 

4,859  $ 

1,731 

12,409 

13,177 

(2,852) 

(3,340) 

(60,444) 

(66,636) 

2,179 

13,771 

20,809 

2,334 

(1,846) 

(1,518) 

(1,030) 

(7,695) 

(362) 

14,618 

6,561 

(17,463) 

(4,492) 

(139,915) 

(161,870) 

142,739 

(12,570) 

Change in valuation allowance

53,697 

838 

Total provision (benefit) for income taxes

$ 

238  $ 

20,617  $ 

Subsequent to the issuance of our 2019 financial statements, we determined that a deferred tax liability related to the difference 
between the book and tax bases of a European subsidiary, initially recorded in 2018, should not have been recognized. Instead, 
we  should  have  established  a  valuation  allowance  against  the  net  operating  loss  deferred  tax  asset  recognized  for  that 
subsidiary.  As  a  result,  the  valuation  allowance,  the  deferred  tax  liability,  and  the  related  disclosures  of  movements  in  those 
amounts, including foreign currency impacts, have been restated from the amounts previously reported in the 2018 and 2019 tax 
disclosures to reverse the $117 million deferred tax liability originally recorded in 2018 and to record a $117 million valuation 
allowance. There is no impact on income tax benefit (provision), net income or the balance sheet presentation of this immaterial 
misstatement.

The  change  in  the  valuation  allowance  does  not  include  the  impacts  of  currency  translation  adjustments,  acquisitions,  or 
significant intercompany transactions.

Our tax provision (benefit) as a percentage of income before tax was less than 1%, 28%, and 12% for 2020, 2019, and 2018, 
respectively. Our actual tax rate differed from the 21% U.S. federal statutory tax rate due to various items. A reconciliation of 
income taxes at the U.S. federal statutory rate of 21% to the consolidated actual tax rate is as follows:

80

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In thousands
Income (loss) before income taxes

Domestic

Foreign

Total income before income taxes

Expected federal income tax provision

Latin America Divestiture

Change in valuation allowance

Stock-based compensation

Foreign earnings

Tax credits

Uncertain tax positions, including interest and penalties

Change in tax rates

State income tax provision (benefit), net of federal effect

U.S. tax provision on foreign earnings

Local foreign taxes

Transaction costs

Other, net

Year Ended December 31,

2020

2019

2018

$ 

$ 

$ 

24,010  $ 

57,261  $ 

(80,649) 

15,771 

(50,463) 

(58,688) 

(56,639)  $ 

73,032  $ 

(109,151) 

(11,894)  $ 

15,337  $ 

(22,922) 

10,936 

53,697 

(163) 

(58,649) 

(9,101) 

11,144 

557 

(1,997) 

142 

1,298 

— 

4,268 

— 

838 

(2,130) 

(15,610) 

(8,794) 

13,060 

9,514 

2,805 

129 

1,471 

— 

3,997 

— 

142,739 

(104) 

(132,808) 

(10,502) 

7,727 

335 

(4,524) 

25 

2,540 

974 

3,950 

Total provision (benefit) from income taxes

$ 

238  $ 

20,617  $ 

(12,570) 

Deferred tax assets and liabilities consist of the following:

In thousands
Deferred tax assets

Loss carryforwards(1)
Tax credits(2)
Accrued expenses

Pension plan benefits expense

Warranty reserves

Depreciation and amortization

Equity compensation

Inventory valuation

Deferred revenue

Leases

Other deferred tax assets, net

Total deferred tax assets

Valuation allowance

Total deferred tax assets, net of valuation allowance

Deferred tax liabilities

Depreciation and amortization

Leases

Other deferred tax liabilities, net

Total deferred tax liabilities

Net deferred tax assets

81

December 31,

2020

2019

$ 

423,013  $ 
88,433 

47,569 
21,735 

11,083 

6,363 

4,701 

1,799 

9,705 

10,872 

10,817 

636,090 

(503,859) 

132,231 

(39,995) 

(10,046) 

(7,969) 

(58,010) 

$ 

74,221  $ 

343,614 
98,098 

46,846 
17,310 

12,961 

6,112 

4,685 

1,069 

8,951 

13,876 

9,777 

563,299 

(427,030) 

136,269 

(54,663) 

(12,976) 

(6,540) 

(74,179) 

62,090 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1)

(2)

For tax return purposes at December 31, 2020, we had U.S. federal loss carryforwards of $125.3 million, which begin to expire in the 
year 2021. At December 31, 2020, we have net operating loss carryforwards in Luxembourg of $1.4 billion, the majority of which can be 
carried  forward  indefinitely,  offset  by  a  full  valuation  allowance.  The  remaining  portion  of  the  loss  carryforwards  are  composed 
primarily of losses in various other state and foreign jurisdictions. The majority of these losses can be carried forward indefinitely. At 
December 31, 2020, there was a valuation allowance of $503.9 million primarily associated with foreign loss carryforwards and foreign 
tax credit carryforwards (discussed below).

For tax return purposes at December 31, 2020, we had: (1) U.S. general business credits of $46.9 million, which begin to expire in 2022; 
(2) U.S. foreign tax credits of $50.8 million, which begin to expire in 2024; and (3) state tax credits of $38.2 million, which begin to 
expire in 2021. 

Changes in the valuation allowance for deferred tax assets are summarized as follows:

In thousands

Balance at beginning of period

Other adjustments

Additions charged to costs and expenses

Balance at end of period, noncurrent

Year Ended December 31,

2020

2019

2018

$ 

$ 

427,030  $ 

437,149  $ 

285,784 

23,132 

53,697 

(10,957)   

838 

503,859  $ 

427,030  $ 

8,626 

142,739 

437,149 

We recognize valuation allowances to reduce deferred tax assets to the extent we believe it is more likely than not that a portion 
of  such  assets  will  not  be  realized.  In  making  such  determinations,  we  consider  all  available  favorable  and  unfavorable 
evidence, including scheduled reversals of deferred tax liabilities, projected future taxable income, tax planning strategies, and 
our ability to carry back losses to prior years. We are required to make assumptions and judgments about potential outcomes 
that lie outside management's control. Our most sensitive and critical factors are the projection, source, and character of future 
taxable income. Although realization is not assured, management believes it is more likely than not that deferred tax assets, net 
of valuation allowance, will be realized. The amount of deferred tax assets considered realizable, however, could be reduced in 
the  near  term  if  estimates  of  future  taxable  income  during  the  carryforward  periods  are  reduced  or  current  tax  planning 
strategies are not implemented.

We  do  not  provide  U.S.  deferred  taxes  on  temporary  differences  related  to  our  foreign  investments  that  are  considered 
permanent in duration. These temporary differences include undistributed foreign earnings of $18.1 million and $13.7 million at 
December  31,  2020  and  2019,  respectively.  Foreign  taxes  have  been  provided  on  these  undistributed  foreign  earnings.  As  a 
result  of  recent  changes  in  U.S.  tax  legislation,  any  repatriation  of  these  earnings  would  not  result  in  additional  U.S.  federal 
income tax.

We  are  subject  to  income  tax  in  the  United  States  and  numerous  foreign  jurisdictions.  Significant  judgment  is  required  in 
evaluating our tax positions and determining our provision for income taxes. During the ordinary course of business, there are 
many transactions and calculations for which the ultimate tax determination is uncertain. We establish reserves for tax-related 
uncertainties based on estimates of whether, and the extent to which, additional taxes will be due. These reserves are established 
when we believe that certain positions might be challenged despite our belief that our tax return positions are fully supportable. 
We  adjust  these  reserves  in  light  of  changing  facts  and  circumstances,  such  as  the  outcome  of  tax  audits.  The  provision  for 
income taxes includes the impact of reserve positions and changes to reserves that are considered appropriate.

82

 
 
 
 
 
A reconciliation of the beginning and ending amount of unrecognized tax benefits were as follows:

In thousands
Unrecognized tax benefits at January 1, 2018

Gross increase to positions in prior years

Gross decrease to positions in prior years

Gross increases to current period tax positions

Audit settlements

Decrease related to lapsing of statute of limitations

Effect of change in exchange rates

Unrecognized tax benefits at December 31, 2018

Gross increase to positions in prior years

Gross decrease to positions in prior years

Gross increases to current period tax positions

Audit settlements

Decrease related to lapsing of statute of limitations

Effect of change in exchange rates

Unrecognized tax benefits at December 31, 2019

Gross increase to positions in prior years

Gross decrease to positions in prior years

Gross increases to current period tax positions

Audit settlements

Decrease related to lapsing of statute of limitations

Effect of change in exchange rates

Unrecognized tax benefits at December 31, 2020

$ 

Total

56,702 

22,943 

(24,949) 

63,869 

(2,977) 

(1,368) 

(1,662) 

$ 

112,558 

1,067 

(3,296) 

13,762 

— 

(1,574) 

(802) 

$ 

121,715 

633 

(2,140) 

14,821 

(795) 

(2,381) 

4,057 

$ 

135,910 

In thousands
The amount of unrecognized tax benefits that, if recognized, would affect 
our effective tax rate

At December 31,

2020

2019

2018

$ 

134,473  $ 

120,410  $ 

111,224 

If certain unrecognized tax benefits are recognized they would create additional deferred tax assets. These assets would require 
a full valuation allowance in certain locations based upon present circumstances.

We  classify  interest  expense  and  penalties  related  to  unrecognized  tax  benefits  and  interest  income  on  tax  overpayments  as 
components of income tax expense. The net interest and penalties expense recognized were as follows:

In thousands

Year Ended December 31,

2020

2019

2018

Net interest and penalties expense (benefit)

$ 

400  $ 

708  $ 

(990) 

In thousands
Accrued interest

Accrued penalties

At December 31,

2020

2019

$ 

3,432  $ 

1,645 

2,849 

1,681 

At December 31, 2020, we are under examination by certain tax authorities. We believe we have appropriately accrued for the 
expected outcome of all tax matters and do not currently anticipate that the ultimate resolution of these examinations will have a 
material adverse effect on our financial condition, future results of operations, or cash flows.

83

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Based upon the timing and outcome of examinations, litigation, the impact of legislative, regulatory, and judicial developments, 
and the impact of these items on the statute of limitations, it is reasonably possible that the related unrecognized tax benefits 
could  change  from  those  recognized  within  the  next  twelve  months.  However,  at  this  time,  an  estimate  of  the  range  of 
reasonably possible adjustments to the balance of unrecognized tax benefits cannot be made.

We file income tax returns in various jurisdictions. We are subject to income tax examination by tax authorities in our major tax 
jurisdictions as follows:

Tax Jurisdiction

U.S. federal

France

Germany

United Kingdom

Indonesia

Italy

Years Subject to Audit

Subsequent to 2001

Subsequent to 2012

Subsequent to 2013

Subsequent to 2015

Subsequent to 2014

Subsequent to 2015

Note 12:    Commitments and Contingencies

Guarantees and Indemnifications

We are often required to obtain standby letters of credit (LOCs) or bonds in support of our obligations for customer contracts. 
These standby LOCs or bonds typically provide a guarantee to the customer for our future performance, which usually covers 
the installation phase of a contract and may, on occasion, cover the operations and maintenance phase of outsourcing contracts.

Our available lines of credit, outstanding standby LOCs, and bonds were as follows:

In thousands

Credit facility

Multicurrency revolving line of credit

Long-term borrowings

Standby LOCs issued and outstanding

At December 31,

2020

2019

$ 

500,000  $ 

500,000 

— 

(64,948) 

— 

(41,072) 

458,928 

Net available for additional borrowings under the multicurrency revolving line of credit $ 

435,052  $ 

Net available for additional standby LOCs under sub-facility

Unsecured multicurrency revolving lines of credit with various financial institutions

Multicurrency revolving lines of credit

Standby LOCs issued and outstanding

Short-term borrowings

Net available for additional borrowings and LOCs

Unsecured surety bonds in force

$ 

$ 

$ 

$ 

235,052  $ 

258,928 

99,201  $ 

(24,966) 

— 

74,235  $ 

107,206 

(25,100) 

(173) 

81,933 

162,912  $ 

136,004 

In the event any such standby LOC or bond is called, we would be obligated to reimburse the issuer of the standby LOC or 
bond; however, as of February 24, 2021, we do not believe that any outstanding LOC or bond will be called.

We generally provide an indemnification related to the infringement of any patent, copyright, trademark, or other intellectual 
property right on software or equipment within our sales contracts, which indemnifies the customer from and pays the resulting 
costs,  damages,  and  attorney's  fees  awarded  against  a  customer  with  respect  to  such  a  claim  provided  that  (a)  the  customer 
promptly  notifies  us  in  writing  of  the  claim  and  (b)  we  have  the  sole  control  of  the  defense  and  all  related  settlement 
negotiations. We may also provide an indemnification to our customers for third-party claims resulting from damages caused by 
the  negligence  or  willful  misconduct  of  our  employees/agents  in  connection  with  the  performance  of  certain  contracts.  The 
terms of our indemnifications generally do not limit the maximum potential payments. It is not possible to predict the maximum 
potential amount of future payments under these or similar agreements.

84

 
 
 
 
 
 
 
 
Legal Matters

We are subject to various legal proceedings and claims of which the outcomes are subject to significant uncertainty. Our policy 
is to assess the likelihood of any adverse judgments or outcomes related to legal matters, as well as ranges of probable losses. A 
determination of the amount of the liability required, if any, for these contingencies is made after an analysis of each known 
issue.  A  liability  would  be  recognized  and  charged  to  operating  expense  when  we  determine  that  a  loss  is  probable  and  the 
amount can be reasonably estimated. Additionally, we disclose contingencies for which a material loss is reasonably possible, 
but not probable.

Warranty

A summary of the warranty accrual account activity is as follows:

In thousands
Beginning balance

Assumed liabilities from acquisition

New product warranties

Other adjustments and expirations, net

Claims activity

Effect of change in exchange rates

Ending balance

Less: current portion of warranty

Long-term warranty

Year Ended December 31,

2020

2019

2018

$ 

53,241  $ 

60,443  $ 

— 

3,616 

7,736 

(25,582) 

2,379 

41,390 

28,329 

— 

5,202 

15,695 

(27,916) 

(183) 

53,241 

38,509 

$ 

13,061  $ 

14,732  $ 

34,862 

12,946 

3,772 

22,741 

(12,753) 

(1,125) 

60,443 

47,205 

13,238 

Total  warranty  expense  is  classified  within  cost  of  revenues  and  consists  of  new  product  warranties  issued,  costs  related  to 
insurance and supplier recoveries, other changes and adjustments to warranties, and customer claims. Warranty expense was as 
follows:

In thousands

Total warranty expense

Year Ended December 31,

2020

2019

2018

$ 

11,539  $ 

17,975  $ 

26,513 

Warranty  expense  decreased  during  the  year  ended  December  31,  2020  compared  with  the  same  period  in  2019.  The  lower 
costs  in  2020  are  primarily  the  result  of  incremental  specific  reserves  recognized  in  2019  including  $3.9  million  for  gas 
interface modules in North America Networked Solutions.

Warranty expense decreased during the year ended December 31, 2019 compared with the same period in 2018. This decrease 
was  primarily  driven  by  a  warranty  reserve  of  $11.4  million  for  replacement  of  certain  gas  meters  in  our  Device  Solutions 
segment recognized in 2018.

Health Benefits

We are self-insured for a substantial portion of the cost of our U.S. employee group health insurance. We purchase insurance 
from  a  third-party,  which  provides  individual  and  aggregate  stop  loss  protection  for  these  costs.  Each  reporting  period,  we 
expense the costs of our health insurance plan including paid claims, the change in the estimate of incurred but not reported 
(IBNR) claims, taxes, and administrative fees (collectively, the plan costs).

Plan costs were as follows:

In thousands
Plan costs

Year Ended December 31,

2020

2019

2018

$ 

36,672  $ 

33,611  $ 

41,543 

IBNR accrual, which is included in wages and benefits payable, was as follows:

In thousands

IBNR accrual

At December 31,

2020

2019

$ 

3,507  $ 

3,171 

85

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our IBNR accrual and expenses may fluctuate due to the number of plan participants, claims activity, and deductible limits. For 
our employees located outside of the United States, health benefits are provided primarily through governmental social plans, 
which are funded through employee and employer tax withholdings.

Note 13:     Restructuring

2020 Projects

On September 17, 2020, our Board of Directors approved a restructuring plan (the 2020 Projects), which includes activities that 
continue our efforts to optimize our global supply chain and manufacturing operations, sales and marketing organizations, and 
other overhead. These projects are scheduled to be substantially complete by the end of 2022. We estimate pre-tax restructuring 
charges of $55 million to $65 million, of which approximately $35 million to $45 million will result in cash expenditures, and 
the  remainder  relates  to  non-cash  charges.  Of  the  total  expected  charges,  $43.2  million  was  recognized  in  2020.  The  largest 
component  of  expected  remaining  costs  to  be  recognized  is  related  to  a  non-cash  cumulative  translation  adjustment  charge. 
Many  of  the  affected  employees  are  represented  by  unions  or  works  councils,  which  require  consultation,  and  potential 
restructuring projects may be subject to regulatory approval, both of which could impact the timing of charges, total expected 
charges, cost recognized, and planned savings in certain jurisdictions.

The total expected restructuring costs, the restructuring costs recognized, and the remaining expected restructuring costs related 
to the 2020 Projects were as follows:

In thousands

Total Expected Costs 
at December 31, 2020

Costs Recognized in 
Prior Periods

Costs Recognized 
During the Year 
Ended December 31, 
2020

Expected Remaining 
Costs to be 
Recognized at 
December 31, 2020

Employee severance costs
Asset impairments & net loss on sale 
or disposal

$ 

Other restructuring costs

36,225  $ 

6,944 

16,508 

Total

$ 

59,677  $ 

—  $ 

— 

— 

—  $ 

36,225  $ 

6,944 

63 

43,232  $ 

— 

— 

16,445 

16,445 

2018 Projects

In February 2018, our Board of Directors approved a restructuring plan (the 2018 Projects) to continue our efforts to optimize 
our global supply chain and manufacturing operations, research and development, and sales and marketing organizations. We 
have substantially completed expense recognition on the plan as of the end of 2020.

In  the  second  quarter  of  2020,  we  reversed  expenses  for  employee  severance  costs  and  asset  impairments  we  will  no  longer 
incur as a result of selling our operations in Latin America.

86

 
 
 
 
 
 
 
 
The total expected restructuring costs, the restructuring costs recognized, and the remaining expected restructuring costs related 
to the 2018 Projects were as follows:

In thousands

Employee severance costs

Asset impairments & net loss (gain) 

on sale or disposal

Other restructuring costs

Total

Total Expected Costs 
at December 31, 2020

Costs Recognized in 
Prior Periods

Costs Recognized 
During the Year 
Ended 
December 31, 2020

Expected Remaining 
Costs to be 
Recognized at 
December 31, 2020

$ 

$ 

63,173  $ 

72,133  $ 

(8,960)  $ 

2,786 

19,862 

3,842 

11,420 

85,821  $ 

87,395  $ 

(1,056) 

3,797 

(6,219)  $ 

— 

— 

4,645 

4,645 

All prior restructuring plans are substantially complete and are not presented below.

The following table summarizes the activity within the restructuring related balance sheet accounts for the 2020 Projects and 
the 2018 Projects during the year ended December 31, 2020:

In thousands

Accrued Employee 
Severance

Asset Impairments & 
Net Loss (Gain) on 
Sale or Disposal

Other Accrued Costs

Total

Beginning balance, January 1, 2020

$ 

53,741  $ 

—  $ 

2,366  $ 

Costs charged to expense

Cash (payments) receipts

Net assets disposed and impaired

Effect of change in exchange rates

27,265 

(15,725) 

— 

4,724 

Ending balance, December 31, 2020

$ 

70,005  $ 

5,888 

2,214 

(8,102) 

— 

—  $ 

3,860 

(3,632) 

— 

27 

2,621  $ 

56,107 

37,013 

(17,143) 

(8,102) 

4,751 

72,626 

Asset  impairments  are  determined  at  the  asset  group  level.  Revenues  and  net  operating  income  from  the  activities  we  have 
exited or will exit under the restructuring projects are not material to our operating segments or consolidated results.

Other restructuring costs include expenses for employee relocation, professional fees associated with employee severance, costs 
to exit the facilities once the operations in those facilities have ceased, and other costs associated with the liquidation of any 
effected legal entities. Costs associated with restructuring activities are generally presented in the Consolidated Statements of 
Operations as restructuring, except for certain costs associated with inventory write-downs, which are classified within cost of 
revenues, and accelerated depreciation expense, which is recognized according to the use of the asset. Restructuring expense is 
part of the Corporate unallocated segment and does not impact the results of our operating segments.

The  current  portion  of  restructuring  liabilities  were  $31.7  million  and  $18.9  million  as  of  December  31,  2020  and  2019, 
respectively.  The  current  portion  of  restructuring  liabilities  is  classified  within  other  current  liabilities  on  the  Consolidated 
Balance Sheets. The long-term portion of restructuring liabilities balances were $40.9 million and $37.2 million as of December 
31,  2020  and  2019,  respectively.  The  long-term  portion  of  restructuring  liabilities  is  classified  within  other  long-term 
obligations on the Consolidated Balance Sheets and includes severance accruals and facility exit costs.

Note 14:     Shareholders' Equity

Preferred Stock

We  have  authorized  the  issuance  of  10  million  shares  of  preferred  stock  with  no  par  value.  In  the  event  of  a  liquidation, 
dissolution, or winding up of the affairs of the corporation, whether voluntary or involuntary, the holders of any outstanding 
preferred stock will be entitled to be paid a preferential amount per share to be determined by the Board of Directors prior to 
any payment to holders of common stock. There was no preferred stock issued or outstanding at December 31, 2020 or 2019.

Stock Repurchase Authorization

On March 14, 2019, Itron's Board of Directors authorized the Company to repurchase up to $50 million of our common stock 
over  a  12-month  period  (the  2019  Stock  Repurchase  Program).  Following  the  announcement  of  the  program  and  through 
December 31, 2019, we repurchased 529,396 shares at an average share price of $47.22 (including commissions) for a total of 
$25 million. The program expired on March 13, 2020, and no additional shares were repurchased during 2020.

87

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Accumulated Other Comprehensive Income (Loss)

The changes in the components of AOCI, net of tax, were as follows:

In thousands

Foreign Currency 
Translation 
Adjustments

Net Unrealized 
Gain (Loss) on 
Derivative 
Instruments

Net Unrealized 
Gain (Loss) on 
Nonderivative 
Instruments

Pension Benefit 
Obligation 
Adjustments

Accumulated 
Other 
Comprehensive 
Income (Loss)

Balances at January 1, 2018

$ 

(128,648)  $ 

966  $ 

(14,380)  $ 

(28,416)  $ 

OCI before reclassifications
Amounts reclassified from 
AOCI

Total other comprehensive 
income (loss)

(28,841) 

— 

(28,841) 

2,586 

(2,351) 

235 

— 

— 

— 

1,653 

1,126 

2,779 

Balances at December 31, 2018 $ 

(157,489)  $ 

1,201  $ 

(14,380)  $ 

(25,637)  $ 

OCI before reclassifications
Amounts reclassified from 
AOCI

Total other comprehensive 
income (loss)

(2,953) 

2,443 

(510) 

4,061 

(5,985) 

(1,924) 

— 

— 

— 

1,909 

(7,842) 

(5,933) 

(170,478) 

(24,602) 

(1,225) 

(25,827) 

(196,305) 

3,017 

(11,384) 

(8,367) 

Balances at December 31, 2019 $ 

(157,999)  $ 

(723)  $ 

(14,380)  $ 

(31,570)  $ 

(204,672) 

OCI before reclassifications
Amounts reclassified from 
AOCI

Total other comprehensive 
income (loss)

21,082 

52,074 

73,156 

(7,002) 

6,104 

(898) 

— 

— 

— 

(8,689) 

2,577 

(6,112) 

5,391 

60,755 

66,146 

Balances at December 31, 2020 $ 

(84,843)  $ 

(1,621)  $ 

(14,380)  $ 

(37,682)  $ 

(138,526) 

88

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The before-tax, income tax (provision) benefit, and net-of-tax amounts related to each component of OCI were as follows:

In thousands

Before-tax amount

Foreign currency translation adjustment
Foreign currency translation adjustment reclassified to net income on 
sale of business
Net unrealized gain (loss) on derivative instruments, designated as cash 
flow hedges

Net hedging (gain) loss reclassified to net income

Net unrealized gain (loss) on defined benefit plans

Net defined benefit plan (gain) loss reclassified to net income

Total other comprehensive income (loss), before tax

Tax (provision) benefit

Foreign currency translation adjustment
Foreign currency translation adjustment reclassified into net income on 
sale of business
Net unrealized gain (loss) on derivative instruments, designated as cash 
flow hedges

Net hedging (gain) loss reclassified to net income

Net unrealized gain (loss) on defined benefit plans

Net defined benefit plan (gain) loss reclassified to net income

Total other comprehensive income (loss) tax (provision) benefit

Net-of-tax amount

Foreign currency translation adjustment
Foreign currency translation adjustment reclassified to net income on 
sale of business
Net unrealized gain (loss) on derivative instruments, designated as cash 
flow hedges

Net hedging (gain) loss reclassified to net income

Net unrealized gain (loss) on defined benefit plans

Net defined benefit plan (gain) loss reclassified to net income

Year Ended December 31,

2020

2019

2018

$ 

20,947  $ 

(2,581)  $ 

(29,130) 

52,074 

(7,519) 

6,190 

(8,798) 

2,609 

65,503 

135 

— 

517 

(86) 

109 

(32) 

643 

21,082 

52,074 

(7,002) 

6,104 

(8,689) 

2,577 

2,443 

4,063 

(6,605) 

1,966 

(8,076) 

(8,790) 

(372) 

— 

(2) 

620 

(57) 

234 

423 

— 

2,908 

(2,507) 

2,343 

1,596 

(24,790) 

289 

— 

(322) 

156 

(690) 

(470) 

(1,037) 

(2,953) 

(28,841) 

2,443 

4,061 

(5,985) 

1,909 

(7,842) 

— 

2,586 

(2,351) 

1,653 

1,126 

Total other comprehensive income (loss), net of tax

$ 

66,146  $ 

(8,367)  $ 

(25,827) 

Note 15:    Fair Value of Financial Instruments

The fair values at December 31, 2020 and 2019 do not reflect subsequent changes in the economy, interest rates, tax rates, and 
other variables that may affect the determination of fair value.

In thousands

Credit facility

December 31, 2020

December 31, 2019

Carrying 
Amount

Fair Value

Carrying 
Amount

Fair Value

USD denominated term loan

$ 

Multicurrency revolving line of credit

Senior notes

532,625  $ 
— 

388,311 

520,347  $ 
— 

410,000 

546,495  $ 
— 

385,987 

550,135 
— 

416,500 

The following methods and assumptions were used in estimating fair values:

Cash, cash equivalents, and restricted cash: Due to the liquid nature of these instruments, the carrying amount approximates 
fair value (Level 1).

89

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit Facility - term loan and multicurrency revolving line of credit: The term loan and the revolver are not traded publicly. 
The fair values, which are determined based upon a hypothetical market participant, are calculated using a discounted cash flow 
model with Level 2 inputs, including estimates of incremental borrowing rates for debt with similar terms, maturities, and credit 
profiles. Refer to Note 6: Debt for a further discussion of our debt.

Senior Notes: The Senior Notes are not registered securities nor listed on any securities exchange but may be actively traded by 
qualified  institutional  buyers.  The  fair  value  is  estimated  using  Level  1  inputs,  as  it  is  based  on  quoted  prices  for  these 
instruments in active markets.

Derivatives: See Note 7: Derivative Financial Instruments for a description of our methods and assumptions in determining the 
fair  value  of  our  derivatives,  which  were  determined  using  Level  2  inputs.  Each  derivative  asset  and  liability  has  a  carrying 
value equal to fair value.

Note 16:    Segment Information

We  operate  under  the  Itron  brand  worldwide  and  manage  and  report  under  three  operating  segments:  Device  Solutions, 
Networked Solutions, and Outcomes. 

We  have  three  GAAP  measures  of  segment  performance:  revenues,  gross  profit  (gross  margin),  and  operating  income 
(operating  margin).  Intersegment  revenues  are  minimal.  Certain  operating  expenses  are  allocated  to  the  operating  segments 
based  upon  internally  established  allocation  methodologies.  Corporate  operating  expenses,  interest  income,  interest  expense, 
other income (expense), and the income tax provision (benefit) are neither allocated to the segments, nor are they included in 
the  measure  of  segment  performance.  In  addition,  we  allocate  only  certain  production  assets  and  intangible  assets  to  our 
operating segments. We do not manage the performance of the segments on a balance sheet basis.

Segment Products

Device Solutions – This segment primarily includes hardware products used for measurement, control, or sensing that do not 
have communications capability embedded for use with our broader Itron systems, i.e., hardware-based products not part of a 
complete  "end-to-end"  solution.  Examples  from  the  Device  Solutions  portfolio  include:  standard  endpoints  that  are  shipped 
without  Itron  communications,  such  as  our  standard  gas,  electricity,  and  water  meters  for  a  variety  of  global  markets  and 
adhering to regulations and standards within those markets, as well as our heat and allocation products; communicating meters 
that are not a part of an Itron end-to-end solution such as Smart Spec meters; and the implementation and installation of non-
communicating devices, such as gas regulators.

Networked Solutions – This segment primarily includes a combination of communicating devices (e.g., smart meters, modules, 
endpoints, and sensors), network infrastructure, and associated application software designed and sold as a complete solution 
for  acquiring  and  transporting  robust  application-specific  data.  Networked  Solutions  includes  products  and  software  for  the 
implementation,  installation,  and  management  of  communicating  devices  and  data  networks.  Examples  from  the  Networked 
Solutions  portfolio  include:  communicating  measurement,  control,  or  sensing  endpoints  such  as  our  Itron®  and  OpenWay® 
Riva meters, Itron traditional ERT® technology, Intelis smart gas or water meters, 500G gas communication modules, 500W 
water communication modules; GenX networking products, network modules and interface cards; and specific network control 
and management software applications. The IIoT solutions supported by this segment include automated meter reading (AMR), 
advanced metering infrastructure (AMI), smart grid and distribution automation, smart street lighting and an ever-growing set 
of smart city applications such as traffic management, smart parking, air quality monitoring, electric vehicle charging, customer 
engagement,  digital  signage,  acoustic  (e.g.,  gunshot)  detection,  and  leak  detection  and  mitigation  for  both  gas  and  water 
systems. Our IIoT platform allows all of these industry and smart city applications to be run and managed on a single, multi-
purpose network.

Outcomes – This segment primarily includes our value-added, enhanced software and services in which we manage, organize, 
analyze,  and  interpret  data  to  improve  decision  making,  maximize  operational  profitability,  drive  resource  efficiency,  and 
deliver results for consumers, utilities, and smart cities. Outcomes places an emphasis on delivering to Itron customers high-
value, turn-key, digital experiences by leveraging the footprint of our Device Solutions and Networked Solutions segments. The 
revenues from these offerings are primarily recurring in nature and would include any direct management of Device Solutions, 
Networked Solutions, and other products on behalf of our end customers. Examples from the Outcomes portfolio include: our 
meter data management and analytics offerings; our managed service solutions including network-as-a-service and platform-as-
a-service, forecasting software and services; our Distributed Intelligence suite of applications and services; and any consulting-
based  engagement.  Within  the  Outcomes  segment,  we  also  identify  new  business  models,  including  performance-based 
contracting, to drive broader portfolio offerings across utilities and cities.

90

Revenues, gross profit, and operating income associated with our operating segments were as follows:

In thousands
Product revenues

Device Solutions

Networked Solutions

Outcomes

Total Company

Service revenues

Device Solutions

Networked Solutions

Outcomes

Total Company

Total revenues

Device Solutions

Networked Solutions

Outcomes

Total Company

Gross profit

Device Solutions

Networked Solutions

Outcomes

Total Company

Operating income (loss)

Device Solutions

Networked Solutions

Outcomes

Corporate unallocated

Total Company

Total other income (expense)

Income (loss) before income taxes

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

Year Ended December 31,

2020

2019

2018

684,517  $ 

847,580  $ 

1,148,698 

55,958 

1,322,382 

50,433 

916,809 

1,133,919 

44,730 

1,889,173  $ 

2,220,395  $ 

2,095,458 

9,478  $ 

11,301  $ 

100,704 

173,995 

94,872 

175,902 

284,177  $ 

282,075  $ 

16,556 

90,225 

173,878 

280,659 

693,995  $ 

858,881  $ 

1,249,402 

229,953 

1,417,254 

226,335 

933,365 

1,224,144 

218,608 

2,173,350  $ 

2,502,470  $ 

2,376,117 

86,859  $ 

152,562  $ 

432,906 

82,402 

518,749 

81,008 

602,167  $ 

752,319  $ 

40,769  $ 

97,753  $ 

308,099 

47,619 

(406,882) 

(10,395) 

(46,244) 

397,325 

43,803 

(406,198) 

132,683 

(59,651) 

187,254 

482,471 

60,594 

730,319 

130,988 

360,779 

16,634 

(558,093) 

(49,692) 

(59,459) 

$ 

(56,639)  $ 

73,032  $ 

(109,151) 

Our corporate unallocated operating loss for the year ended December 31, 2020 includes a $59.8 million loss from the sale of 
our Latin American business. Refer to Note 18: Sale of Business for additional information on the transaction.

For all periods presented, no single customer represents more than 10% of total Company.

We  currently  buy  a  majority  of  our  integrated  circuit  board  assemblies  from  two  suppliers.  Management  believes  that  other 
suppliers could provide similar products, but a change in suppliers, disputes with our suppliers, or unexpected constraints on the 
suppliers' production capacity could adversely affect operating results.

91

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Revenues by region were as follows:

In thousands

United States and Canada

Europe, Middle East, and Africa
Asia Pacific and Latin America (1)

Total Company

Year Ended December 31,

2020

2019

2018

$ 

$ 

1,434,577  $ 

1,629,742  $ 

1,442,792 

594,264 

144,509 

663,851 

208,877 

733,732 

199,593 

2,173,350  $ 

2,502,470  $ 

2,376,117 

(1) On June 25, 2020, we sold our Latin American operations. We continue to sell into the region through an exclusive distributor. 

Property, plant, and equipment, net, by geographic area were as follows:

In thousands

United States

Outside United States

Total Company

At December 31,

2020

2019

$ 

$ 

100,381  $ 

107,435 

207,816  $ 

99,615 

133,613 

233,228 

Depreciation  expense  is  allocated  to  the  operating  segments  based  upon  each  segment's  use  of  the  assets.  All  amortization 
expense is recognized within Corporate unallocated. Depreciation and amortization of intangible assets expense associated with 
our operating segments was as follows:

In thousands
Device Solutions

Networked Solutions

Outcomes

Corporate unallocated

Total Company

Note 17:    Revenues

Year Ended December 31,

2020

2019

2018

25,058  $ 

25,542  $ 

16,965 

5,348 

49,919 

13,004 

5,363 

70,491 

25,022 

12,671 

6,572 

78,232 

97,290  $ 

114,400  $ 

122,497 

$ 

$ 

A summary of significant net changes in the contract assets and the contract liabilities balances during the period is as follows:

In thousands

Beginning balance, January 1, 2020

Revenues recognized from beginning contract liability

Cumulative catch-up adjustments

Increases due to amounts collected or due

Revenues recognized from current period increases

Other

Ending balance, December 31, 2020

Contract 
liabilities, less 
contract assets

$ 

$ 

88,215 

(83,530) 

(13,372) 

309,613 

(198,190) 

(4,348) 

98,388 

On January 1, 2020, total contract assets were $50.7 million and total contract liabilities were $138.9 million. On December 31, 
2020, total contract assets were $49.8 million and total contract liabilities were $148.2 million. The contract assets primarily 
relate to contracts that include a retention clause and allocations related to contracts with multiple performance obligations. The 
contract liabilities primarily relate to deferred revenue, such as extended warranty and maintenance cost. The cumulative catch-
up  adjustments  relate  to  contract  modifications,  measure-of-progress  changes,  and  changes  in  the  estimate  of  the  transaction 
price.

92

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Transaction price allocated to the remaining performance obligations

Total  transaction  price  allocated  to  remaining  performance  obligations  represents  committed  but  undelivered  products  and 
services  for  contracts  and  purchase  orders  at  period  end.  Twelve-month  remaining  performance  obligations  represent  the 
portion of total transaction price allocated to remaining performance obligations that we estimate will be recognized as revenue 
over the next 12 months. Total transaction price allocated to remaining performance obligations is not a complete measure of 
our  future  revenues  as  we  also  receive  orders  where  the  customer  may  have  legal  termination  rights  but  are  not  likely  to 
terminate.

Total transaction price allocated to remaining performance obligations related to contracts is approximately $1.0 billion for the 
next  twelve  months  and  approximately  $1.5  billion  for  periods  longer  than  12  months.  The  total  remaining  performance 
obligations consist of product and service components. The service component relates primarily to maintenance agreements for 
which  customers  pay  a  full  year's  maintenance  in  advance,  and  service  revenues  are  generally  recognized  over  the  service 
period. Total transaction price allocated to remaining performance obligations also includes our extended warranty contracts, 
for  which  revenue  is  recognized  over  the  warranty  period,  and  hardware,  which  is  recognized  as  units  are  delivered.  The 
estimate of when remaining performance obligations will be recognized requires significant judgment.

Cost to obtain a contract and cost to fulfill a contract with a customer

Cost to obtain a contract and costs to fulfill a contract were capitalized and amortized using a systematic rational approach to 
align with the transfer of control of underlying contracts with customers. While amounts were capitalized, they are not material.

Disaggregation of revenue

Refer  to  Note  16:  Segment  Information  and  the  Consolidated  Statements  of  Operations  for  disclosure  regarding  the 
disaggregation  of  revenue  into  categories,  which  depict  how  revenue  and  cash  flows  are  affected  by  economic  factors. 
Specifically,  our  operating  segments  and  geographical  regions  as  disclosed,  and  categories  for  products,  which  include 
hardware and software and services, are presented.

Note 18:    Sale of Business

Latin America Divestiture

On  June  25,  2020,  we  closed  on  the  sale  of  five  subsidiaries  comprising  our  manufacturing  and  sales  operations  in  Latin 
America to buyers led by Instalación Profesional y Tecnologías del Centro S.A. de C.V., a Mexican company doing business as 
Accell  in  Brazil  (Accell),  through  the  execution  of  various  definitive  stock  purchase  agreements.  The  sale  of  these  Latin 
America-based  operations  is  part  of  our  continued  strategy  to  improve  profitability  and  focus  on  growing  our  Networked 
Solutions and Outcomes businesses in Latin America and throughout the world. We retained the intellectual property rights to 
our  products  sold  in  Latin  America.  As  part  of  the  transaction,  we  entered  into  an  intellectual  property  license  agreement 
whereby  Accell  pays  a  royalty  on  certain  products  manufactured  by  Accell  using  licensed  Company  intellectual  property.  In 
addition, Accell serves as the exclusive distributor for our Device Solutions, Networked Solutions, and Outcomes product and 
service offerings in Latin America.

Based on the sales price and the net assets of the five subsidiaries sold, we recognized a total loss of $59.8 million during the 
year  ended  in  2020.  The  loss  was  primarily  due  to  the  recognition  of  $52.1  million  in  foreign  currency  translation  losses 
accumulated since the acquisition of these subsidiaries in 2006 and 2007 along with allocated goodwill of $3.0 million. Accell 
assumed all recognized liabilities, as well as all future liabilities, of the subsidiaries. We have provided no indemnification for 
any future losses that may be incurred.

At the close date of the transaction, we received $2.5 million of the sales price in cash. Included in the net assets sold was $6.1 
million in cash. This resulted in net outflow of cash at closing of $3.6 million. The sale of price consisted of a cash received of 
$2.5 million, deferred purchase price note of $2.0 million and a working capital note of $21.1 million, both of which were to be 
paid  in  2020,  and  $9.4  million  for  minimum  royalties  and  tax  credits  to  be  paid  in  2021  through  2024.  During  2020,  we 
received $4.8 million of payments related to the deferred purchase price note and working capital amount. In January 2021, we 
agreed  to  extend  the  payment  terms  on  the  outstanding  working  capital  balance  of  $18.4  million.  Accell  agreed  to  make 
monthly  payments  including  interest  through  September  2022.  We  received  the  first  two  of  these  monthly  payments  with 
interest in January and February 2021.

93

The loss on sale of business was calculated as follows:

In thousands

Sales price

Net assets sold (including working capital)

Currency translation adjustment loss

Goodwill allocated

Legal fees

Total loss on sale of business

Note 19:    Leases

Loss on sale of business

$ 

$ 

35,008 

(38,636) 

(52,074) 

(3,000) 

(1,115) 

(59,817) 

We  lease  certain  factories,  service  and  distribution  locations,  offices,  and  equipment  under  operating  leases.  Our  operating 
leases have initial lease terms ranging from 1 to 9 years, some of which include options to extend or renew the leases for up to 
10 years. Certain lease agreements contain provisions for future rent increases. Our leases do not contain material residual value 
guarantees, and finance leases are not material.

The components of operating lease expense are as follows:

In thousands

Operating lease cost

Variable lease cost

Total operating lease cost

Year Ended December 31,

2020

2019

$ 

$ 

22,081  $ 

2,582 

24,663  $ 

23,221 

2,103 

25,324 

Supplemental cash flow information related to operating leases is as follows:

In thousands

Cash paid for amounts included in the measurement of operating lease liabilities

$ 

Right-of-use assets obtained in exchange for operating lease liabilities

Supplemental balance sheet information related to operating leases is as follows:

Year Ended December 31,

2020

2019

20,678  $ 

13,051 

19,899 

23,511 

In thousands

Operating lease right-of-use assets, net

Other current liabilities

Operating lease liabilities

Total operating lease liability

Weighted average remaining lease term - Operating leases

Weighted average discount rate - Operating leases

December 31, 2020

December 31, 2019

$ 

$ 

76,276 

$ 

79,773 

16,243 

66,823 

83,066 

$ 

5.6 years

 4.5 %

17,049 

68,919 

85,968 

5.9 years

 4.9 %

94

 
 
 
 
 
 
 
 
 
 
 
 
Amounts due under operating lease liabilities as of December 31, 2020 are as follows:

In thousands
2021
2022
2023
2024
2025

Thereafter

Total lease payments

Less: imputed interest

Total operating lease liability

December 31, 2020

$ 

$ 

18,271 

16,001 

15,144 

13,745 

13,242 

17,484 

93,887 

(10,821) 

83,066 

Operating lease rental expense for factories, service and distribution locations, office, and equipment prior to adoption of ASC 
842 was as follows:

In thousands

Rental expense

Year Ended 
December 31,

2018

$ 

24,453 

95

 
 
 
 
 
 
 
Item 9:  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

There were no disagreements with our independent accountants on accounting and financial disclosure matters within the three 
year period ended December 31, 2020, or in any period subsequent to such date, through the date of this report.

Item 9A:  Controls and Procedures

Evaluation of disclosure controls and procedures

An  evaluation  was  performed  under  the  supervision  and  with  the  participation  of  our  Company's  management,  including  the 
Chief  Executive  Officer  and  Chief  Financial  Officer,  of  the  effectiveness  of  the  design  and  operation  of  the  Company's 
disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e)) under the Securities Exchange 
Act  of  1934  as  amended.  Based  on  that  evaluation,  the  Company's  management,  including  the  Chief  Executive  Officer  and 
Chief  Financial  Officer,  concluded  that  as  of  December  31,  2020,  the  Company's  disclosure  controls  and  procedures  were 
effective to ensure the information required to be disclosed by an issuer in the reports that it files or submits under the Securities 
Exchange Act of 1934 is accumulated and communicated to our management, including our principal executive and principal 
financial  officers,  or  persons  performing  similar  functions,  as  appropriate  to  allow  timely  decisions  regarding  required 
disclosure. There are inherent limitations to the effectiveness of any system of disclosure controls and procedures, including the 
possibility  of  human  error  and  the  circumvention  or  overriding  of  the  controls  and  procedures.  Accordingly,  even  effective 
disclosure controls and procedures can only provide reasonable assurance of achieving their control objectives.

Management's Annual Report on Internal Control Over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as such term 
is defined in Exchange Act Rules 13a-15(f). Under the supervision and with the participation of our management, including our 
Chief  Executive  Officer  and  Chief  Financial  Officer,  we  conducted  an  evaluation  of  the  effectiveness  of  our  internal  control 
over  financial  reporting  based  on  the  framework  in  Internal  Control—  Integrated  Framework  issued  by  the  Committee  of 
Sponsoring  Organizations  of  the  Treadway  Commission  (2013  Framework).  Based  on  our  evaluation  under  the  2013 
Framework, management concluded that our internal control over financial reporting was effective as of December 31, 2020.

The  effectiveness  of  our  internal  control  over  financial  reporting  as  of  December  31,  2020  has  been  audited  by 
Deloitte  &  Touche  LLP,  an  independent  registered  public  accounting  firm,  as  stated  in  their  report  that  is  included  in  this 
Annual Report.

Changes in internal controls over financial reporting

There have been no changes in our internal control over financial reporting during the three months ended December 31, 2020 
that materially affected, or are reasonably likely to materially affect, internal control over financial reporting.

96

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the shareholders and the Board of Directors of Itron, Inc.

Opinion on Internal Control over Financial Reporting

We  have  audited  the  internal  control  over  financial  reporting  of  Itron,  Inc.  and  subsidiaries  (the  "Company")  as  of 
December 31, 2020, based on criteria established in Internal Control — Integrated Framework (2013) issued by the Committee 
of Sponsoring Organizations of the Treadway Commission (COSO). In our opinion, the Company maintained, in all material 
respects, effective internal control over financial reporting as of December 31, 2020, based on criteria established in Internal 
Control — Integrated Framework (2013) issued by COSO.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB),  the  consolidated  financial  statements  as  of  and  for  the  year  ended  December  31,  2020,  of  the  Company  and  our 
report dated February 24, 2021, expressed an unqualified opinion on those financial statements.

Basis for Opinion 

The  Company’s  management  is  responsible  for  maintaining  effective  internal  control  over  financial  reporting  and  for  its 
assessment  of  the  effectiveness  of  internal  control  over  financial  reporting,  included  in  the  accompanying  Management's 
Annual  Report  on  Internal  Control  Over  Financial  Reporting.  Our  responsibility  is  to  express  an  opinion  on  the  Company’s 
internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are 
required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable 
rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit  to  obtain  reasonable  assurance  about  whether  effective  internal  control  over  financial  reporting  was  maintained  in  all 
material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk 
that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the 
assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit 
provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control over Financial Reporting

A  company’s  internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance  regarding  the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted  accounting  principles.  A  company’s  internal  control  over  financial  reporting  includes  those  policies  and  procedures 
that  (1)  pertain  to  the  maintenance  of  records  that,  in  reasonable  detail,  accurately  and  fairly  reflect  the  transactions  and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation  of  financial  statements  in  accordance  with  generally  accepted  accounting  principles,  and  that  receipts  and 
expenditures  of  the  company  are  being  made  only  in  accordance  with  authorizations  of  management  and  directors  of  the 
company;  and  (3)  provide  reasonable  assurance  regarding  prevention  or  timely  detection  of  unauthorized  acquisition,  use,  or 
disposition of the company’s assets that could have a material effect on the financial statements.

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect  misstatements.  Also, 
projections  of  any  evaluation  of  effectiveness  to  future  periods  are  subject  to  the  risk  that  controls  may  become  inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ DELOITTE & TOUCHE LLP

Seattle, Washington  

February 24, 2021 

97

Item 9B:  Other Information

No information was required to be disclosed in a report on Form 8-K during the fourth quarter of 2020 that was not reported.

98

PART III

Item 10:  Directors, Executive Officers and Corporate Governance

The  section  entitled  "Proposal  1  –  Election  of  Directors"  appearing  in  our  Proxy  Statement  for  the  Annual  Meeting  of 
Shareholders to be held on May 13, 2021 (the 2021 Proxy Statement) sets forth certain information with regard to our directors 
as required by Item 401 of Regulation S-K and is incorporated herein by reference.

Certain information with respect to persons who are or may be deemed to be executive officers of Itron, Inc. as required by 
Item 401 of Regulation S-K is set forth under the caption "Information about our Executive Officers" in Part I of this Annual 
Report.

The section entitled "Delinquent Section 16(a) Reports" appearing in the 2021 Proxy Statement sets forth certain information as 
required by Item 405 of Regulation S-K and is incorporated herein by reference.

The section entitled "Corporate Governance" appearing in the 2021 Proxy Statement sets forth certain information with respect 
to  the  Registrant's  code  of  conduct  and  ethics  as  required  by  Item  406  of  Regulation  S-K  and  is  incorporated  herein  by 
reference. Our code of conduct and ethics can be accessed on our website, at www.itron.com under the Investors section.

There  were  no  material  changes  to  the  procedures  by  which  security  holders  may  recommend  nominees  to  Itron's  board  of 
directors during 2021, as set forth by Item 407(c)(3) of Regulation S-K.

The section entitled "Corporate Governance" appearing in the 2021 Proxy Statement sets forth certain information regarding the 
Audit/Finance Committee, including the members of the Committee and the Audit/Finance Committee financial experts, as set 
forth by Item 407(d)(4) and (d)(5) of Regulation S-K and is incorporated herein by reference.

Item 11:  Executive Compensation

The sections entitled "Compensation of Directors" and "Executive Compensation" appearing in the 2021 Proxy Statement set 
forth  certain  information  with  respect  to  the  compensation  of  directors  and  management  of  Itron  as  required  by  Item  402  of 
Regulation S-K and are incorporated herein by reference.

The  section  entitled  "Corporate  Governance"  appearing  in  the  2021  Proxy  Statement  sets  forth  certain  information  regarding 
members  of  the  Compensation  Committee  required  by  Item  407(e)(4)  of  Regulation  S-K  and  is  incorporated  herein  by 
reference.

The section entitled "Compensation Committee Report" appearing in the 2021 Proxy Statement sets forth certain information 
required by Item 407(e)(5) of Regulation S-K and is incorporated herein by reference.

Item 12:  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

The  section  entitled  "Equity  Compensation  Plan  Information"  appearing  in  the  2021  Proxy  Statement  sets  forth  certain 
information required by Item 201(d) of Regulation S-K and is incorporated herein by reference.

The  section  entitled  "Security  Ownership  of  Certain  Beneficial  Owners  and  Management"  appearing  in  the  2021  Proxy 
Statement  sets  forth  certain  information  with  respect  to  the  ownership  of  our  common  stock  as  required  by  Item  403  of 
Regulation S-K and is incorporated herein by reference.

Item 13:  Certain Relationships and Related Transactions, and Director Independence

The section entitled "Corporate Governance" appearing in the 2021 Proxy Statement sets forth certain information required by 
Item 404 of Regulation S-K and is incorporated herein by reference.

The section entitled "Corporate Governance" appearing in the 2021 Proxy Statement sets forth certain information with respect 
to director independence as required by Item 407(a) of Regulation S-K and is incorporated herein by reference.

99

Item 14:  Principal Accountant Fees and Services

The section entitled "Independent Registered Public Accounting Firm's Audit Fees and Services" appearing in the 2021 Proxy 
Statement  sets  forth  certain  information  with  respect  to  the  principal  accounting  fees  and  services  and  the  Audit/Finance 
Committee's  policy  on  pre-approval  of  audit  and  permissible  non-audit  services  performed  by  our  independent  auditors  as 
required by Item 9(e) of Schedule 14A and is incorporated herein by reference.

100

PART IV

Item 15:     Exhibit and Financial Statement Schedules

(a) (1) Financial Statements:

The financial statements required by this item are submitted in Item 8 of this Annual Report on Form 10-K.

(a) (2) Financial Statement Schedule:

All schedules have been omitted because of the absence of conditions under which they are required or because the required 
information is included in the consolidated financial statements or the notes thereto.

(a) (3) Exhibits:

101

 
Exhibit 
Number

Description of Exhibits

2.1

3.1

3.2

4.1

4.2

4.3

4.4

4.5

4.6

Agreement and Plan of Merger, dated September 17, 2017, by and among Itron, Inc., Ivory Merger Sub, Inc., 
and Silver Spring, Inc. (Filed as Exhibit 2.1 to Itron Inc.'s Current Report on Form 8-K, filed on September 18, 
2017)

Amended and Restated Articles of Incorporation of Itron, Inc. (Filed as Exhibit 3.1 to Itron, Inc.’s Annual 
Report on Form 10-K, filed on March 27, 2003)

Amended and Restated Bylaws of Itron, Inc. (Filed as Exhibit 3.2 to Itron, Inc.'s Annual Report on Form 10-
K, filed on June 30, 2016)

Security Agreement dated August 5, 2011 among Itron, Inc. and Wells Fargo Bank, National Association 
(Filed as Exhibit 4.2 to Form 8-K filed on August 8, 2011)

First Amendment to Security Agreement dated June 23, 2015 among Itron, Inc. and Wells Fargo Bank, 
National Association. (Filed as Exhibit 4.2 to Itron, Inc.’s Current Report on Form 8-K, filed on June 23, 
2015)

Indenture, dated as of December 22, 2017 among Itron, Inc., the guarantors from time to time party thereto 
and U.S. Bank National Association, as trustee. (Filed as Exhibit 4.1 to Itron, Inc.'s Current Report on Form 8-
K, filed on December 22, 2017)

Second Amended and Restated Credit Agreement dated January 5, 2018 among Itron, Inc. and a syndicate of 
banks led by Wells Fargo Bank, National Association, JPMorgan Chase Bank, N.A., J.P. Morgan Europe 
Limited, J.P. Morgan Securities PLC, BNP Paribas, and Silicon Valley Bank (Filed as Exhibit 4.1 to Itron, 
Inc.'s Current Report on Form 8-K, filed on January 11, 2018)

Amendment No. 1 dated October 18, 2019, to the Second Amended and Restated Credit Agreement dated 
January 5, 2018 among Itron, Inc., certain foreign borrowers, guarantors, lenders and issuing parties thereto, 
and Wells Fargo Bank, National Association, as administrative agent. (Filed as Exhibit 4.1 to Itron, Inc.'s 
Current Report on Form 8-K, filed on October 24, 2019)

Amendment No. 2 dated October 19, 2020, to the Second Amended and Restated Credit Agreement dated 
January 5, 2018 among Itron, Inc., certain foreign borrowers, guarantors, lenders and issuing parties thereto, 
and Wells Fargo Bank, National Association, as administrative agent. (Filed as Exhibit 4.1 to Itron, Inc's 
Quarterly Report on Form 10-Q filed on November 2, 2020)

4.7

Description of Registrant's Securities (filed with this report)

10.1*

10.2*

10.3*

10.4*

10.5*

10.6*

Form of Amended and Restated Change in Control Severance Agreement for Executive Officers. (Filed as 
Exhibit 10.1 to Itron, Inc.’s Annual Report on Form 10-K, filed on February 22, 2013)

Form of Indemnification Agreements between Itron, Inc. and certain directors and officers. (Filed as Exhibit 
10.9 to Itron, Inc.’s Annual Report on Form 10-K, filed on March 30, 2000)

Amended and Restated 2010 Stock Incentive Plan. (Filed as Appendix A to Itron, Inc.’s Proxy Statement for 
the 2014 Annual Meeting of Shareholders, filed on March 13, 2014)

Second Amended and Restated 2010 Stock Incentive Plan. (Filed as Appendix A to Itron, Inc.'s Proxy 
Statement for the 2017 Annual Meeting of Shareholders, filed on March 24, 2017)

Rules of Itron Inc.'s Amended and Restated 2010 Stock Incentive Plan for the Grant of Restricted Stock Unit 
(RSU's) to Participants in France. (Filed as Exhibit 10.6 to Itron, Inc.'s Quarterly Report on Form 10-Q, filed 
on August 6, 2014)

Terms of the Amended and Restated Equity Grant Program for Nonemployee Directors under the Itron, Inc. 
Amended and Restated 2000 Stock Incentive Plan. (Filed as Exhibit 10.4 to Itron, Inc.’s Annual Report on 
Form 10-K, filed on February 26, 2008)

102

Exhibit 
Number

10.7*

10.8*

10.9*

10.10*

10.11*

10.12*

10.13*

10.14*

10.15*

10.16*

10.17*

10.18*

10.19*

Description of Exhibits

Form of Stock Option Grant Notice and Agreement for use in connection with both incentive and non-
qualified stock options granted under Itron, Inc.'s Amended and Restated 2000 Stock Incentive Plan. (Filed as 
Exhibit 10.6 to Itron, Inc.’s Current Report on Form 8-K, filed on February 18, 2010)

Form of RSU Award Notice and Agreement for U.S. Participants for use in connection with the Company’s 
Long-Term Performance Plan (LTPP) and issued under Itron, Inc.'s Amended and Restated 2000 Stock 
Incentive Plan. (Filed as Exhibit 10.1 to Itron, Inc.’s Current Report on Form 8-K, filed on February 18, 2010)

Form of RSU Award Notice and Agreement for International Participants (excluding France) for use in 
connection with the Company’s LTPP and issued under Itron, Inc.'s Amended and Restated 2000 Stock 
Incentive Plan. (Filed as Exhibit 10.2 to Itron, Inc.’s Current Report on Form 8-K, filed on February 18, 2010)

Form of RSU Award Notice and Agreement for Participants in France for use in connection with Itron, Inc.'s 
LTPP and issued under Itron, Inc.'s Amended and Restated 2000 Stock Incentive Plan. (Filed as Exhibit 10.3 
to Itron, Inc.’s Current Report on Form 8-K, filed on February 18, 2010)

Form of RSU Award Notice and Agreement for all Participants (excluding France) for use in connection with 
Itron, Inc.'s Amended and Restated 2000 Stock Incentive Plan. (Filed as Exhibit 10.4 to Itron, Inc.’s Current 
Report on Form 8-K, filed on February 18, 2010)

Form of RSU Award Notice and Agreement for Participants in France for use in connection with Itron, Inc.'s 
Amended and Restated 2000 Stock Incentive Plan. (Filed as Exhibit 10.5 to Itron, Inc.’s Current Report on 
Form 8-K, filed on February 18, 2010)

Form of Long Term Performance RSU Award Notice and Agreement for U.S. Participants for use in 
connection with Itron, Inc.'s Amended and Restated 2010 Stock Incentive Plan. (Filed as Exhibit 10.4 to Itron, 
Inc.’s Quarterly Report on Form 10-Q, filed on August 6, 2014)

Form of Long Term Performance RSU Award Notice and Agreement for International Participants (excluding 
France) for use in connection with Itron, Inc.'s Amended and Restated 2010 Stock Incentive Plan. (Filed as 
Exhibit 10.19 to Itron, Inc.’s Annual Report on Form 10-K, filed on February 25, 2011)

Form of Long Term Performance RSU Award Notice and Agreement for Participants in France for use in 
connection with Itron, Inc.'s Amended and Restated 2010 Stock Incentive Plan. (Filed as Exhibit 10.5 to Itron, 
Inc.’s Quarterly Report on Form 10-Q, filed on August 6, 2014)

Form of RSU Award Notice and Agreement for all Participants (excluding France) for use in connection with 
Itron, Inc.'s Amended and Restated 2010 Stock Incentive Plan. (Filed as Exhibit 10.2 to Itron, Inc.’s Quarterly 
Report on Form 10-Q, filed on August 6, 2014)

Form of RSU Award Notice and Agreement for Participants in France for use in connection with Itron, Inc.'s 
Amended and Restated 2010 Stock Incentive Plan. (Filed as Exhibit 10.3 to Itron, Inc.’s Quarterly Report on 
Form 10-Q, filed on August 6, 2014)

Form of RSU Award Notice and Agreement for Non-employee Directors for use in connection with Itron, 
Inc.'s Amended and Restated 2010 Stock Incentive Plan. (Filed as Exhibit 10.3 to Itron, Inc.’s Quarterly 
Report on Form 10-Q, filed on May 3, 2013)

Form of Stock Option Grant Notice and Agreement for use in connection with both incentive and non-
qualified stock options granted under Itron, Inc.'s Amended and Restated 2010 Stock Incentive Plan. (Filed as 
Exhibit 10.1 to Itron, Inc's Quarterly Report on Form 10-Q, filed on August 6, 2014)

10.20*

Amendment to the Executive Deferred Compensation Plan. (Filed as Exhibit 10.1 to Itron, Inc.’s Quarterly 
Report on Form 10-Q, filed on November 3, 2016)

10.21*

Amended and Restated 2012 Employee Stock Purchase Plan. (filed with this report)

103

Exhibit 
Number
10.22

10.23

10.24

10.25*

10.26*

10.27*

10.28*

10.29*

10.30*

10.31*

10.32*

10.33*

10.34*

10.35*

Cooperation Agreement by and among Itron, Inc., Coppersmith Capital Management LLC, Scopia 
Management, Inc. and certain of their specified affiliates, Jerome J. Lande and Peter Mainz, dated as of 
December 9, 2015. (Filed as Exhibit 10.1 to Itron, Inc.'s Current Report on Form 8-K, filed on December 11, 
2015)

Description of Exhibits

Amendment to Cooperation Agreement by and among Itron, Inc., Coppersmith Capital Management LLC, 
Scopia Management, Inc. and certain of their specified affiliates, Jerome J. Lande and Peter Mainz. (Filed as 
Exhibit 10.2 to Itron, Inc.’s Quarterly Report on Form 10-Q, filed on November 3, 2016)

First Amendment to Cooperation Agreement, dated November 1, 2017, by and among Itron, Inc., Scopia 
Management, Inc. and certain of their specified affiliates, Jerome J. Lande and certain other individuals. (Filed 
as Exhibit 10.1 to Itron, Inc.'s Current Report on Form 8-K, filed on November 2, 2017)

Form of Stock Option Grant Notice and Agreement for use in connection with both incentive and non-
qualified stock options granted under Itron, Inc.'s Amended and Restated 2010 Stock Incentive Plan. (Filed as 
Exhibit 10.1 to Itron, Inc.'s Quarterly Report on Form 10-Q, filed on May 4, 2017)

Form of Long-Term Performance RSU Award Notice and Agreement for U.S. Participants for use in 
connection with Itron, Inc.'s Amended and Restated 2010 Stock Incentive Plan. (Filed as Exhibit 10.2 to Itron, 
Inc.'s Quarterly Report on Form 10-Q, filed on May 4, 2017)

Form of RSU Award Notice and Agreement for all Participants for use in connection with Itron, Inc.'s 
Amended and Restated 2010 Stock Incentive Plan. (Filed as Exhibit 10.3 to Itron, Inc.'s Quarterly Report on 
Form 10-Q, filed on May 4, 2017)

Form of Stock Option Grant Notice and Agreement for use in connection with both incentive and non-
qualified stock options granted under Itron, Inc.'s Amended and Restated 2010 Stock Incentive Plan. (Filed as 
Exhibit 10.32 to Itron, Inc.'s Annual Report on Form 10-K, filed on February 28, 2019)

Form of Long-Term Performance RSU Award Notice and Agreement for U.S. Participants for use in 
connection with Itron, Inc.'s Amended and Restated 2010 Stock Incentive Plan. (Filed as Exhibit 10.33 to 
Itron, Inc.'s Annual Report on Form 10-K, filed on February 28, 2019)

Form of RSU Award Notice for awards with 1 year vesting and Agreement for all Participants for use in 
connection with Itron, Inc.'s Amended and Restated 2010 Stock Incentive Plan. (Filed as Exhibit 10.34 to 
Itron, Inc.'s Annual Report on Form 10-K, filed on February 28, 2019)

Form of RSU Award Notice for awards with 2 year vesting and Agreement for all Participants for use in 
connection with Itron, Inc.'s Amended and Restated 2010 Stock Incentive Plan. (Filed as Exhibit 10.35 to 
Itron, Inc.'s Annual Report on Form 10-K, filed on February 28, 2019)

Form of RSU Award Notice for awards with 3 year vesting and Agreement for all Participants for use in 
connection with Itron, Inc.'s Amended and Restated 2010 Stock Incentive Plan. (Filed as Exhibit 10.36 to 
Itron, Inc.'s Annual Report on Form 10-K, filed on February 28, 2019)

Transition and Retirement Agreement, dated as of January 21, 2019, by and between Itron, Inc. and Philip C. 
Mezey. (Filed as Exhibit 10.1 to Itron, Inc.'s Current Report on Form 8-K, filed on January 22, 2019)

Employment agreement between Itron, Inc. and Thomas L. Deitrich, dated July 16, 2019. (Filed as 
Exhibit 10.1 to Itron, Inc.'s Current Report on Form 8-K, filed on July 22, 2019)

Form of Long-Term Performance RSU Award Notice and Agreement for U.S Participants for use in 
connection with Itron, Inc.'s Second Amended and Restated 2010 Stock Incentive Plan. (Filed as Exhibit 
10.39 to Itron, Inc's Annual report on Form 10-K, filed on February 26, 2020) 

10.36*

Form of RSU Award Notice and Agreement for all Participants for use in connection with Itron, Inc.'s Second 
Amended and Restated 2010 Stock Incentive Plan. (filed with this report)

104

Exhibit 
Number

21.1

23.1

31.1

31.2

32.1

101

Subsidiaries of Itron, Inc. (filed with this report)

Description of Exhibits

Consent of Deloitte & Touche LLP Independent Registered Public Accounting Firm. (filed with this report)

Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. (filed with this report)

Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. (filed with this report)

Certification Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. (furnished with this report)

The  following  financial  information  from  Itron,  Inc.'s  Annual  Report  on  Form  10-K  for  the  year  ended 
December  31,  2020  formatted  in  Inline  XBRL  (Extensible  Business  Reporting  Language)  includes:  (i)  the 
Consolidated  Statements  of  Operations,  (ii)  the  Consolidated  Statements  of  Comprehensive  Income  (Loss), 
(iii)  the  Consolidated  Balance  Sheets,  (iv)  the  Consolidated  Statements  of  Equity,  (v)  the  Consolidated 
Statements of Cash Flows, and (vi) Notes to the Consolidated Financial Statements.

104

Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

*

Management contract or compensatory plan or arrangement.

105

 
SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this 
report to be signed on its behalf by the undersigned, thereunto duly authorized on the 24th day of February, 2021.

ITRON, INC.

By:

/s/ JOAN S. HOOPER
Joan S. Hooper
Senior Vice President and Chief Financial Officer

Pursuant  to  the  requirements  of  the  Securities  Exchange  Act  of  1934,  this  report  has  been  signed  below  by  the  following 
persons on behalf of the registrant and in the capacities indicated on the 24th day of February, 2021.

Signatures

/s/    THOMAS L. DEITRICH

Title

Thomas L. Deitrich

President and Chief Executive Officer (Principal Executive Officer), Director

/s/    JOAN S. HOOPER

Joan S. Hooper

Senior Vice President and Chief Financial Officer

/s/    THOMAS S. GLANVILLE

Thomas S. Glanville

Director

/s/    FRANK M. JAEHNERT

Frank M. Jaehnert

Director

/s/    JEROME J. LANDE

Jerome J. Lande

Director

/s/    TIMOTHY M. LEYDEN

Timothy M. Leyden

Director

/s/    DANIEL S. PELINO

Daniel S. Pelino

/s/    GARY E. PRUITT

Gary E. Pruitt

Director

Director

/s/    DIANA D. TREMBLAY

Diana D. Tremblay

Director

/s/    LYNDA L. ZIEGLER

Lynda L. Ziegler

Chair of the Board

106

DIRECTORS

Lynda L. Ziegler
Chair of the Board 

Thomas L. Deitrich
President and Chief Executive Officer 

Thomas S. Glanville

Frank M. Jaehnert

Jerome J. Lande

Timothy M. Leyden

Daniel S. Pelino

Gary E. Pruitt

Diana D. Tremblay

EXECUTIVE OFFICERS

Thomas L. Deitrich
President and Chief Executive Officer

Joan S. Hooper
Senior Vice President 
and Chief Financial Officer 

Michel C. Cadieux
Senior Vice President, 
Human Resources

Sarah Hlavinka
Senior Vice President, General Counsel 
and Corporate Secretary

CORPORATE & 
SHAREHOLDER 
INFORMATION

Corporate Headquarters
Itron, Inc.
2111 North Molter Road
Liberty Lake, WA 99019
www.itron.com

Shareholder Inquiries
Please contact Investor Relations
at (800) 635-5461 or
investors@itron.com

Common Stock
Itron’s Common Stock is traded on 
the NASDAQ Global Select Market 
under the symbol ITRI 

Independent Auditors
Deloitte & Touche LLP
Seattle, Washington

Transfer Agent
Computershare
PO Box 30170
College Station, TX 77842-3170
(877)-277-9949
www.computershare.com/investor

Publication # 101840CP-01