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Jetblue Airways

jblu · NASDAQ Industrials
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Ticker jblu
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Industry Airlines, Airports & Air Services
Employees 10,000+
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FY2021 Annual Report · Jetblue Airways
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Dear fellow owners:

We recently celebrated our 22nd birthday, all made possible by our extraordinary 22,000+ crewmembers. Despite 
all of the challenges of 2021, they continued to deliver the best service and product in the industry while advancing 
our strongly rooted mission to Inspire Humanity. What started as an airline 22 years ago has evolved into a travel 
company, supported by the ever-growing success of our JetBlue Travel Products and JetBlue Tech Ventures 
subsidiaries. 

I am extremely proud of our great team of crewmembers. They have laid the foundation over the past few years for 
JetBlue to continue disrupting the industry well into our third decade, and create an even better travel company 
for all of our stakeholders – our customers, crewmembers, owners, and communities. 

Some of the key highlights of our work in 2021 include: 

	■ We executed the fastest and largest operational ramp-up in the industry to serve pent-up travel demand and 
help our customers reconnect with the world and each other, generating revenue close to 2019 levels over the 
summer, outperforming the nine largest U.S. airlines.

	■ We made great strides towards repairing our balance sheet, having paid down approximately $1.9 billion dollars 
of debt. We ended 2021 with an adjusted debt to capitalization ratio of 53%, among the strongest in the industry. 
	■ We brought much needed competition and customer choice to the Northeast through our Northeast Alliance 

(NEA) with American Airlines. 

	■ We disrupted the transatlantic market with the launch of our service to London with our award-winning product 

and service.

	■ We extended our co-branded credit card partnership with meaningfully enhanced economics.
	■ We rolled out our next iteration of Fare Options, delivering more value to our customers.
	■ Our JetBlue Travel Products (JTP) subsidiary continued to roll out a suite of new products, contributing 

meaningfully to our bottom line. 

	■ We saw some of our JetBlue Tech Ventures (JTV) portfolio companies go public or announce plans to go public.
	■ We accelerated our transition to Sustainable Aviation Fuel with the largest deal in the New York area for supply, 

worth over $1 billion dollars.

	■ We formed the Aviation Climate Taskforce with nine other airlines and the Boston Consulting Group, focusing 

on the development of technologies to decarbonize aviation.

	■ We reached our first contract with TWU for our inflight crewmembers.
	■ We also doubled down on our investments in our crewmembers – our greatest asset – by expanding our 
development programs, offering candidates a path towards a career as a pilot, mechanic, or support center 
crewmember.

Charting a Course Towards Sustained Profitability

While the Omicron wave dealt a temporary setback to demand at the start of this year, we view 2022 as the 
continuation of a meaningful recovery. We have already seen an incredible recovery in demand through the 
quarter and recently hit a daily sales record. This is an encouraging trend that points to a robust spring and peak 
summer travel season and positions us well to recapture the recent increase in fuel prices. 

We are building back a stronger and more competitive JetBlue that will drive our success for many years to 
come. 2022 is an exciting year as many of our initiatives come to fruition and we capitalize on opportunities 
that wouldn’t have existed otherwise – none of which would be possible without the passion and hard work of 
our crewmembers. 

I am confident that this year will prove to be transformational for JetBlue’s structural profitability, as we look to 
restore our earnings power and create value for our stakeholders. Our teams are working diligently to execute 
on our unique and meaningful commercial initiatives, maintain a competitive cost structure, and manage a 
balanced approach to capital allocation. 

Unlocking Value for All Stakeholders Through our Network Strategy

At JetBlue’s core, our high-value geography underpins our success. Building relevance in our focus cities – 
Boston, Fort Lauderdale, Los Angeles, New York, Orlando and San Juan – is critical to our network strategy as 
we continue to deliver value for our customers. 

In 2021, we embarked on an ambitious plan to create a viable third competitor in New York and Boston through our 
Northeast Alliance with American Airlines. This alliance was conceived to provide customer benefits by unlocking 
growth in the region, and we are well on our way to delivering on this promise. Last year, JetBlue and American 
collectively grew more quickly than the two large legacy network competitors across New York and Boston. 

Since the launch of the NEA, we announced the largest expansion of our network in the past 15 years with nine 
new JetBlue BlueCities and 32 new routes. This would not be possible without this alliance. Together, we’ve 
added over 50 new routes, including 19 international flights. 

We have reached $100 million dollars in gross codeshare revenue generated by the NEA in its early stages, an 
important milestone. Looking ahead, our primary focus for 2022 will be on executing the growth opportunities 
enabled by the NEA as we provide more options to both our leisure and business customers. Over three-quarters of 
JetBlue’s growth in 2022 is planned to be deployed in the Northeast. With a greatly enhanced network, reciprocal 
elite loyalty benefits, and accelerated growth that all have yet to be fully rolled out, we are bringing sorely needed 
competition and growth with low fares in the region.

Our network is also benefitting from our recent launch of service to London from New York, a milestone 
accomplishment that was years in the making. We look forward to bringing JetBlue’s low fares and award-winning 
service to even more customers across the Atlantic as we expand service to London from Boston later this year. 

Differentiating our Product and Service

In addition to the NEA, we have been solidly executing on key strategic and commercial initiatives to grow our 
revenue base. Since refreshing our Fare Options offering in mid-2021, we saw customer behavior and buy-up 
activity driving a meaningful revenue benefit, validating our view that we offer the best product, in every category 
we serve, all at low fares.

On the loyalty front, we renewed our co-branded credit card agreement with Barclays and Mastercard, which 
is driving enhanced value for all stakeholders. In addition to the material growth in our co-brand portfolio, we 
rolled out reciprocal benefits for JetBlue and American customers, including elite benefits. We also announced 
new Mosaic benefits for 2022, including an all-new Mosaic+ tier that includes Mint upgrades. We are in the early 
innings of evolving our TrueBlue program to expand benefits and add value to our TrueBlue point currency. 

2021 was also a banner year for our JetBlue Travel Products (JTP) subsidiary, with record revenue performance, 
including 50% growth in commissions revenue vs 2019 and $45M in operating income contribution. We saw 
growth in all of our main offerings across the JTP portfolio, setting us on a path to achieve our target of $100 
million dollars in run-rate operating income contribution in 2022. 

Improving Unit Cost Performance

Our business model is structured around maintaining low costs and offering low fares. We faced significant 
cost headwinds in 2021 as a result of the pandemic. Low industry traffic volumes drove significant airport rate 
increases; inflationary pressures have surfaced across the industry; and the deferral of maintenance events 
due to idle aircraft now necessitates a ‘catch up’ period. We are committed to controlling our costs and have 
implemented a comprehensive plan to drive a more competitive cost structure. Our teams are working purposefully 
in executing our plan to position JetBlue for long-term value creation.

Taking a Balanced Approach to Capital Allocation to Repair our Balance Sheet While Investing in Margin-Accretive Growth 

We maintained a strong liquidity balance throughout 2021, ending the year with unrestricted cash and short-term 
investments of $2.8 billion dollars, or 35 percent of 2019 revenue. During the year, we paid down approximately 
$1.9 billion dollars of debt. Our adjusted debt to cap ratio ended the year at 53 percent, and our balance sheet 
continues to be among the strongest in the industry.

Concurrently, as part of our balanced approach to capital allocation, we took delivery of 15 next-generation 
aircraft that are foundational to our path to generating long-term earnings growth. In 2022, we’ll welcome 12 
new state-of-the-art, fuel-efficient aircraft into our fleet. Earlier this year, we also amended our agreement 
with Airbus to exercise 30 A220 options and accelerate the retirement of our E190 fleet. The A220’s strong 
economics and operational performance are key to JetBlue’s long-term cost performance, while also enabling 
more sustainable flying, greater flexibility to support our network strategy, and the introduction of its all-new 
onboard experience to more customers. We’re thrilled to be accelerating our fleet modernization plans to deliver 
stronger cost performance and generate enhanced earnings power. 

Leading the Industry with our ESG Strategy 

We are leading the industry in mitigating risks to ensure the long-term sustainability of our business. We are 
wholly committed to serving our communities, adding more diversity to our industry’s talent pipeline, and 
increasing sustainability in our operation. 

We are paving a path to achieving net zero carbon emissions by 2040. In 2021, we signed substantial deals to 
purchase sustainable aviation fuel – or SAF – across our airports, accelerating our path towards our target of 
transitioning 10% of our fuel usage to SAF by 2030. We also formed the Aviation Climate Taskforce with nine 
other airlines and the Boston Consulting Group, which is focused on the development of emerging technologies 
to decarbonize aviation. Earlier this year, we launched our Sustainable Travel Partners program, enabling our 
corporate customers to play a direct role in the sustainability of their business travel by purchasing SAF credits.

We’re also investing in our crewmembers – our greatest asset – by expanding development opportunities and 
growing our talent pipeline. Representation in our Gateway programs far exceeds the industry average, and we’re 
excited to further grow these programs and deliver on our commitments to our crewmembers. 

We Expect 2022 to be a Transformational Year

Looking ahead, JetBlue is poised for an exciting new chapter as we emerge from the COVID-19 pandemic. 2022 
is set to be a pivotal year for our future success, as many of our investments come to fruition and as we restore 
our earnings power. Years of hard work and planning will come together this year across many of our airports 
with beautiful new terminals coming online, giving us the infrastructure we need to provide our customers with 
a great airport experience while we grow. With the best crewmembers in the industry, I am confident that 2022 
will prove to be a transformational year for JetBlue’s structural profitability. We are solidly executing on our 
unique strategic and commercial initiatives, keeping a razor-sharp focus on controlling costs, and maintaining 
our balanced approach to capital allocation. 

Thanks to our 22,000+ crewmembers for their outstanding service despite the tremendous difficulties of 2021. 
Of course, thanks also to our owners for your continued support.

Most sincerely,

Robin Hayes

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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
 ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2021

 TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from __________________ to ______________
Commission file number 000-49728

JETBLUE AIRWAYS CORPORATION

(Exact name of registrant as specified in its charter)

DELAWARE
(State or other jurisdiction of incorporation or organization)

27-01 Queens Plaza North, Long Island City, New York

(Address of principal executive offices)

87-0617894 
(I.R.S. Employer Identification No.)

11101

(Zip Code)

(718) 286-7900
(Registrant's telephone number, including area code:)

SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT:

Title of each class

Trading Symbol

Name of each exchange on which registered

Common Stock, $0.01 par value

JBLU

The NASDAQ Stock Market LLC

SECURITIES REGISTERED PURSUANT TO SECTION 12(G) OF THE ACT: NONE

Indicate by check mark

YES

NO

	■ if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.

	■ if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.
	■ whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities 
Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was 
required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
	■ whether the registrant has submitted electronically every Interactive Data File required to be 
submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 
12 months (or for such shorter period that the registrant was required to submit such files).

	■ whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or 
an emerging growth company. See the definitions of ''large accelerated filer,” “accelerated filer'', “smaller reporting company,” 
and "emerging growth company" in Rule 12b-2 of the Exchange Act.

Large accelerated filer 

Accelerated filer 

Non-accelerated filer 

Smaller reporting company 

Emerging growth company 

	■ if an emerging growth company, indicate by check mark if the registrant has elected not to use the extended 
transition period for complying with any new or revised financial accounting standards provided pursuant to Section 
13(a) of the Exchange Act.

	■ whether the registrant has filed a report on and attestation to its management's assessment of the effectiveness 
of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) 
by the registered public accounting firm that prepared or issued its audit report.

	■ whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).

The aggregate market value of the registrant's common stock held by non-affiliates of the registrant as of June 30, 2021 was 
approximately $5.3 billion (based on the last reported sale price on the NASDAQ Global Select Market on that date). The number 
of shares outstanding of the registrant's common stock as of January 31, 2022 was 320,191,156 shares.

DOCUMENTS INCORPORATED BY REFERENCE

Designated  portions  of  the  Registrant's  Proxy  Statement  for  its  2022  Annual  Meeting  of  Stockholders,  which  is  to  be  filed 
subsequent to the date hereof, are incorporated by reference into Part III of this Annual Report on Form 10-K, or the Report, to 
the extent described therein.

 
 
 
 
 
 
 
 
 
 
TABLE OF CONTENTS

PART I

Item 1.  Business 

Overview 

JetBlue Experience 

Operations and Cost Structure 

Human Capital Management 

Regulation 

Where You Can Find Other Information 

Item 1A.  Risk Factors 

Risks Related to the COVID-19 Pandemic 

Risks Related to JetBlue 

Risks Associated with the Airline Industry 

Item 1B.  Unresolved Staff Comments 

Item 2.  Properties 

Item 3.  Legal Proceedings 

Item 4.  Mine Safety Disclosures 

PART II

Item 5. 

 Market for Registrant’s Common Equity; 
Related Stockholder Matters and Issuer  
Purchases of Equity Securities 

Item 6. 

[Reserved] 

Item 7. 

 Management’s Discussion and Analysis of 
Financial Condition and Results of Operations 

Overview 

Results of Operations 

Consolidated Balance Sheet Analysis 

Liquidity and Capital Resources 

Contractual Obligations 

Off-Balance Sheet Arrangements 

Climate Change 

Critical Accounting Policies and Estimates 

 Regulation G Reconciliation of Non-GAAP Financial 
Measures 

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Item 7A.   Quantitative and Qualitative Disclosures  

About Market Risk 

Item 8.  Financial Statements and Supplementary Data 

 Reports of Independent Registered Public  
Accounting Firm 

Consolidated Balance Sheets 

Consolidated Statements of Operations 

 Consolidated Statements of Comprehensive  
Income (Loss) 

Consolidated Statements of Cash Flows 

Consolidated Statements of Stockholders’ Equity 

Notes to Consolidated Financial Statements 

Item 9. 

 Changes in and Disagreements with Accountants 
on Accounting and Financial Disclosure 

Item 9A.  Controls and Procedures 

Item 9B.  Other Information 

Item 9C. 

 Disclosure Regarding Foreign Jurisdictions 
that Prevent Inspections 

PART III

Item 10. 

 Directors, Executive Officers and Corporate  
Governance 

Item 11.  Executive Compensation 

Item 12. 

 Security Ownership of Certain Beneficial Owners  
and Management and Related Stockholder Matters 

Item 13. 

 Certain Relationships and Related Transactions, 
and Director Independence 

Item 14.  Principal Accounting Fees and Services 

PART IV

Item 15.  Exhibits and Financial Statement Schedules 

Item 16.  Form 10-K Summary 

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JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

www.jetblue.com

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Forward-Looking Information
This Report (or otherwise made by JetBlue or on JetBlue’s behalf) 
contain various forward-looking statements within the meaning 
of Section 27A of the Securities Act of 1933, as amended, or 
the Securities Act, and Section 21E of the Securities Exchange 
Act of 1934, as amended, or the Exchange Act, which represent 
our management’s beliefs and assumptions concerning future 
events. These statements are intended to qualify for the “safe 
harbor”  from  liability  established  by  the  Private  Securities 
Litigation Reform Act of 1995. When used in this document and in 
documents incorporated herein by reference, the words “expects,” 
“plans,” “anticipates,” “indicates,” “believes,” “forecast,” “guidance,” 
“outlook,”  “may,”  “will,”  “should,”  “seeks,”  “targets”  and  similar 
expressions are intended to identify forward-looking statements. 
Forward-looking statements involve risks, uncertainties and 
assumptions, and are based on information currently available to 
us. Actual results may differ materially from those expressed in 
the forward-looking statements due to many factors, including, 
without  limitation,  the  coronavirus  (“COVID-19”)  pandemic 
including new and existing variants, and the outbreak of any other 
disease or similar public health threat that affects travel demand 
or behavior; restrictions on our business related to the financing 
we accepted under various federal government support programs 
such as the Coronavirus Aid, Relief, and Economic Security Act, 
the Consolidated Appropriations Act, and the American Rescue 
Plan  Act;  our  significant  fixed  obligations  and  substantial 
indebtedness; risk associated with execution of our strategic 
operating plans in the near-term and long-term; the recording of 
a material impairment loss of tangible or intangible assets; our 
extremely competitive industry; volatility in financial and credit 
markets which could affect our ability to obtain debt and/or lease 
financing or to raise funds through debt or equity issuances; 
volatility in fuel prices, maintenance costs and interest rates; our 
reliance on high daily aircraft utilization; our ability to implement 
our growth strategy; our ability to attract and retain qualified 
personnel and maintain our culture as we grow; our reliance on a 
limited number of suppliers, including for aircraft, aircraft engines 
and parts and vulnerability to delays by those suppliers; our 
dependence on the New York and Boston metropolitan markets 

and the effect of increased congestion in these markets; our 
reliance on automated systems and technology; the outcome of 
the lawsuit filed by the Department of Justice and certain state 
Attorneys General against us related to our Northeast Alliance 
entered into with American Airlines, our being subject to potential 
unionization, work stoppages, slowdowns or increased labor costs; 
our presence in some international emerging markets that may 
experience political or economic instability or may subject us to 
legal risk; reputational and business risk from information security 
breaches or cyber-attacks; changes in or additional domestic 
or foreign government regulation, including new or increased 
tariffs; changes in our industry due to other airlines' financial 
condition; acts of war or terrorism; global economic conditions 
or an economic downturn leading to a continuing or accelerated 
decrease in demand for air travel; adverse weather conditions or 
natural disasters; and external geopolitical events and conditions. 
It is routine for our internal projections and expectations to change 
as the year or each quarter in the year progresses, and therefore 
it should be clearly understood that the internal projections, 
beliefs, and assumptions upon which we base our expectations 
may change prior to the end of each quarter or year.

Given the risks and uncertainties surrounding forward-looking 
statements,  you  should  not  place  undue  reliance  on  these 
statements. You should understand that many important factors, 
in addition to those discussed or incorporated by reference in this 
Report, could cause our results to differ materially from those 
expressed in the forward-looking statements. Potential factors 
that could affect our results include, in addition to others not 
described in this Report, those described in Item 1A of this Report 
under “Risks Related to the COVID-19 Pandemic”, “Risks Related 
to JetBlue”, and “Risks Associated with the Airline Industry.” In 
light of these risks and uncertainties, the forward-looking events 
discussed in this Report might not occur. Our forward-looking 
statements speak only as of the date of this Report. Other than 
as required by law, we undertake no obligation to update or 
revise forward-looking statements, whether as a result of new 
information, future events, or otherwise.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

3

PART I

ITEM 1 

BUSINESS

Overview

General

JetBlue Airways Corporation, or JetBlue, is New York's Hometown 
Airline®.  As  of  December  31,  2021,  JetBlue  served  over  100 
destinations across the United States, the Caribbean and Latin 
America, and between New York and London.

JetBlue  was  incorporated  in  Delaware  in  August  1998  and 
commenced  service  on  February  11,  2000.  We  believe  our 
differentiated product and culture combined with our competitive 
cost structure enables us to compete effectively in the high-value 
geographies we serve. Looking to the future, we plan to continue 
to grow in our high-value geographies, invest in industry leading 
products and provide award-winning service by our 22,000+ 
dedicated employees, whom we refer to as crewmembers. Going 
forward, we believe we will continue to differentiate ourselves 
from other airlines, enabling us to continue to attract a greater 
mix of customers, and to drive continued growth. We are focused 
on delivering solid results for our stockholders, our customers, 
and our crewmembers. 

 As used in this Report, the terms “JetBlue,” the “Company,” “we,” 
“us,” “our” and similar terms refer to JetBlue Airways Corporation 
and its subsidiaries, unless the context indicates otherwise. Our 
principal executive offices are located at 27-01 Queens Plaza 
North, Long Island City, New York 11101 and our telephone number 
is (718) 286-7900. 

Our Industry and Competition

The U.S. airline industry is extremely competitive and challenging, 
and  results  are  often  volatile.  It  is  uniquely  susceptible  to 
external  factors  such  as  fuel  costs,  downturns  in  domestic 
and  international  economic  conditions,  weather-related 
disruptions,  the  spread  of  infectious  diseases,  such  as  the 
coronavirus  ("COVID-19")  pandemic,  and  associated  stay  at 
home  orders,  vaccination  mandates,  masking  requirements 
and travel restrictions, the impact of airline restructurings or 
consolidations, and military actions or acts of terrorism. We 
operate in a capital and energy intensive industry that has high 
fixed costs, as well as heavy taxation and fees. Airline returns are 
sensitive to slight changes in fuel prices, average fare levels, and 
customer demand. The industry's principal competitive factors 
include fares, brand and customer service, route networks, flight 
schedules, aircraft types, safety records, codeshare and interline 
relationships, inflight entertainment and connectivity systems, 
and frequent flyer programs. 

The COVID-19 Pandemic

The  unprecedented  COVID-19  pandemic  continues  to  have  a 
material adverse impact on our operating revenues and financial 
position. We began seeing signs of demand recovery in February 
2021 which continued to progress throughout the year. Although the 
spread of the Delta and Omicron variants temporarily decelerated 
the demand for travel in 2021, we believe customer confidence 
will continue to grow, resulting in sustained demand improvement 
going forward. We expect the recovery of domestic demand to 
outpace the recovery of international demand in most regions.

JetBlue Experience
We offer our customers a distinctive flying experience which we 
refer to as the "JetBlue Experience''. We believe we deliver award-
winning service that focuses on the entire customer experience, 
from  booking  an  itinerary  to  arrival  at  the  final  destination. 
Typically,  our  customers  are  neither  high-traffic  business 
travelers nor ultra-price sensitive travelers. Rather, we believe 
we are the carrier of choice for the majority of travelers who have 
been underserved by other airlines as we offer a differentiated 
product and award winning customer service. 

Differentiated Product and Culture 

Delivering the JetBlue Experience to our customers through 
our differentiated product and culture is core to our mission to 
inspire humanity. We look to attract new customers to our brand 
and provide current customers with a reason to come back by 
continuing to innovate and evolve the JetBlue Experience. We 
believe we can adapt to the changing needs of our customers and 
a key element of our success is the belief that competitive fares 
and quality air travel need not be mutually exclusive.

4

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

Our award winning service begins from the moment our customers 
purchase a ticket through one of our distribution channels such 
as www.jetblue.com, our mobile applications, or our reservations 
centers. Customers can purchase one of five branded fares: Blue 
Basic, Blue, Blue Plus, Blue Extra, and Mint®, our premium service. 
Each fare includes different offerings such as priority boarding, 
advance seat selections, free checked bags, reduced change fees, 
and additional TrueBlue® points, with all fares including our core 
offering of free inflight entertainment, free brand name snacks, 
and free non-alcoholic beverages. Customers can choose to “buy 
up” to an option with additional offerings. These different fares 
allow customers to select the products or services they need or 
value when they travel, without having to pay for the things they 
do not need or value. 

Upon  arrival  at  the  airport,  our  customers  are  welcomed  by 
our dedicated crewmembers and can choose to purchase one 
or more of our ancillary options such as Even More® Speed, 
allowing them to enjoy an expedited security experience in most 
domestic JetBlue locations. Customers who select our Blue 
Extra or Mint® fares receive Even More® Speed as part of their 
fare. We additionally have mobile applications for both Apple and 
Android devices which have robust features including real-time 
flight information updates and mobile check-in for certain routes. 
Our applications are designed to enhance our customers' travel 
experience and are in keeping with the JetBlue Experience. 

Our  self-service  layout  in  select  BlueCities  redesigned  the 
way our customers travel through the airport lobby. Our user-
friendly kiosks are the first point of contact for each customer 
traveling through the airport lobby and allow for contact-less 
service. While all customers are encouraged to use the kiosks, 
our lobby layout allows them to choose the check-in experience 
they prefer. Customers who choose to use our kiosk receive a 
virtually queue-less experience. The self-service model allows 
crewmembers to get out from behind the ticket counter and move 
through the lobby to guide our customers through the check-in 
process. For customers who prefer a more traditional experience, 
our Help Desk offers full-service check-in. The self-service lobby 
opens up the opportunity for our crewmembers to make personal 
connections with our customers, to assist with bag tagging, to 
answer customer questions, and to direct them to their next step 
in the travel experience.

Once onboard our aircraft, customers enjoy seats in a comfortable 
layout with the most legroom in the main cabin of all U.S. airlines, 
based on average fleet-wide seat pitch. Our Even More® Space 
seats are available for purchase across our fleet, giving customers 
the opportunity to enjoy additional legroom. Customers on certain 
routes have the option to purchase Mint®, our premium service.

In February 2021, we unveiled a reimagined version of our Mint® 
experience. The new service includes a completely refreshed 
cabin design featuring private suites with a sliding door for every 
Mint® customer. Each Mint® aircraft also include two Mint® Studio 
suites which offers the most space in a premium experience from 
any U.S. airline based on personal square footage per passenger 
seat.  We  debuted  this  new  premium  service  with  a  16-seat 
individual suite layout on select flights between New York and 
Los Angeles in June 2021. In August 2021, we began transatlantic 

 PART I  |   ITEM 1 BUSINESS

flights to London that include the new Mint® experience with 24 
individual suites.

Our  inflight  entertainment  system  onboard  our  Airbus  A321 
aircraft, Airbus A220 aircraft, and certain restyled Airbus A320 
aircraft includes 100+ channels of DIRECTV®, 100+ channels of 
SiriusXM Radio® and premium movie channel offerings from 
JetBlue Features. Customers on our Airbus A320 and Embraer 
E190 aircraft have access to 36 channels of free DIRECTV®, 100+ 
channels of free SiriusXM Radio® and premium movie channel 
offerings from JetBlue Features. Our entire fleet is equipped 
with Fly-Fi®, a broadband product that allows gate-to-gate Wi-Fi 
at every seat. Customers also have access to the Fly-Fi® Hub, 
a content portal where customers can access a wide range of 
movies, television shows, and additional content from their own 
personal devices. 

All customers may enjoy an assortment of free and unlimited 
brand  name  snacks  and  non-alcoholic  beverages  and  have 
the option to purchase additional products such as blankets, 
pillows, headphones, premium beverages and premium food 
selections. Our Mint® customers have access to an assortment 
of complimentary food, beverages and products including a small-
plates menu, artisanal snacks, alcoholic beverages, a blanket, 
pillows, and headphones. 

 Because of our network strength in leisure destinations, we also 
sell vacation packages through our wholly owned subsidiary, 
JBTP, LLC, or JetBlue Travel Products, a one-stop, value-priced 
vacation service for self-directed packaged travel planning. These 
packages offer competitive fares for air travel on JetBlue along 
with a selection of JetBlue-recommended hotels and resorts, car 
rentals, and local attractions. 

We work to provide a superior air travel experience, including 
communicating openly and honestly with customers about delays 
and service disruptions. We have a Customer Bill of Rights which 
was introduced in 2007 to provide compensation to customers 
who experience inconveniences. This Customer Bill of Rights 
commits us to high service standards and holds us accountable 
if we fall short. 

Our customers have repeatedly indicated the distinctive JetBlue 
Experience is an important reason why they select us over other 
carriers. We measure and monitor customer feedback regularly 
which helps us to continuously improve customer satisfaction. 
One way we do so is by measuring our net promoter score, or NPS. 
This metric is used by companies in a broad range of industries 
to measure and monitor the customer experience. Many of the 
leading consumer brands that are recognized for great customer 
service receive high NPS scores. We believe a higher NPS score 
has positive effects on customer loyalty and ultimately leads to 
increased revenue.

Network

We are a predominately point-to-point system carrier, with the 
majority of our routes touching at least one of our six focus 
cities: New York, Boston, Fort Lauderdale-Hollywood, Orlando, 
Los Angeles, and San Juan, Puerto Rico. All six of our focus cities 
are in regions with a diverse mix of traffic. 

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

5

PART I  |   ITEM 1 BUSINESS

Leisure  traveler  focused  airlines  are  often  faced  with  high 
seasonality. As a result, we continually work to manage our mix 
of customers to include both business travelers and travelers 
visiting friends and relatives, or VFR. VFR travelers tend to be 
slightly less seasonal and less susceptible to economic downturns 
than traditional leisure destination travelers. Understanding the 
purpose of our customers' travel helps us optimize destinations, 
strengthen  our  network,  and  increase  unit  revenues.  As  we 
navigate through the COVID-19 pandemic, we will continue to be 
nimble, react to changes in our customers' behaviors, and deploy 
capacity in areas of our network that creates the most value.

Largely  enabled  by  the  Northeast  Alliance  (the  "NEA")  with 
American Airlines Group Inc. ("American"), we announced nine 
new BlueCities and 32 new routes in 2021. As of December 31, 
2021, our network served 107 BlueCities in 31 states, the District 
of Columbia, the Commonwealth of Puerto Rico, the U.S. Virgin 
Islands, 24 countries in the Caribbean and Latin America, and 
England, our first country in Europe. 

We group our capacity distribution based upon geographical 
regions rather than on a mileage or a length-of-haul basis. The 
historic distribution of ASMs, or capacity, by region for the years 
ending December 31 was:

Capacity Distribution

Transcontinental

Caribbean & Latin America(1)

Florida

East

Central

West

Transatlantic(2)

TOTAL

2021

31.0 %

36.8 

24.9 

3.2 

3.0 

0.7

0.4

2020

31.7%

31.4

27.4

4.5

4.0 

1.0

—

2019

32.0%

31.2

25.2

6.0

4.0

1.6

—

100.0 %

100.0 %

100.0 %

(1)  Domestic  operations  as  defined  by  the  U.S.  Department  of  Transport,  or  DOT,  include  Puerto  Rico  and  the  U.S.  Virgin  Islands,  but  for  the  purposes  of  the  capacity 

(2) 

distribution table above, we have included these locations in the Caribbean and Latin America region.
In August 2021, we launched our inaugural transatlantic service from John F. Kennedy International Airport ("JFK") in New York to London Heathrow Airport. We further 
expanded  our  presence  in  the  transatlantic  market  with  service  from  JFK  to  London  Gatwick  Airport,  which  began  in  September  2021.  We  expect  to  begin  service  to 
London from Boston Logan International Airport in summer 2022.

In 2022, we expect to resume our plans to increase our presence in our focus cities and diversify our network as we continue to recover 
from the pandemic. On February 19, 2022, we began service to Puerto Vallarta, Mexico. We have also previously announced service to 
the following new destinations:

Destination

Kansas City, Missouri

Milwaukee, Wisconsin

Vancouver, Canada

Asheville, North Carolina

Service Expected to Commence

March 27, 2022

March 27, 2022

June 9, 2022

June 16, 2022

Airline Commercial Partnerships

NORTHEAST ALLIANCE

Airlines frequently participate in commercial partnerships with 
other carriers in order to increase customer convenience by 
providing interline-connectivity, codeshare, complementary 
flight schedules, frequent flyer program reciprocity, and other 
joint marketing activities. As of December 31, 2021, we had 47 
airline commercial partnerships. Our commercial partnerships 
typically begin as an interline agreement allowing a customer to 
book a single itinerary with tickets on multiple airlines. On their 
day of travel, they enjoy a simplified airport experience with single 
check-in and bag drop. 

In July 2020, we announced our intention to enter into a strategic 
relationship with American Airlines Group Inc. ("American"). Once 
fully implemented, this arrangement, known as the Northeast 
Alliance  (the  "NEA"),  includes  an  alliance  agreement  with 
reciprocal code sharing on domestic and international routes 
to,  from  or  connecting  through  New  York  (John  F.  Kennedy 
International Airport (JFK), LaGuardia Airport, and Newark Liberty 
International Airport) and Boston, excluding JetBlue's European 
transatlantic flying. We believe this partnership creates more 
capacity, seamless connectivity for travelers in the northeast, and 
offers more choices for customers across the networks of both 

6

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

airlines. In addition, we believe this relationship will accelerate 
our recovery as the travel industry adapts to new trends and 
requirements as a result of the COVID-19 pandemic. Pursuant 
to federal law, American and JetBlue submitted this proposed 
alliance arrangement to the Department of Transportation (DOT) 
for review. After American, JetBlue and the DOT agreed to a series 
of commitments, the DOT terminated its review of the proposed 
alliance. The commitments include growth commitments to 
ensure capacity expansion, slot divestitures at JFK and at Reagan 
National Airport near Washington, D.C. and antitrust compliance 
measures. Beyond this agreement with the DOT, American and 
JetBlue will also limit their coordination on certain city pair 
markets within the scope of the alliance. 

Implementation of the NEA began in February 2021. Since then, 
JetBlue  and  American  have  collectively  grown  across  New 
York and Boston, offering customers more options for travel 
and  returning  crewmembers  back  to  the  operations  faster. 
We are investing in a seamless customer experience and have 
also introduced loyalty benefits that will give both JetBlue and 
American customers the opportunity to earn and redeem on both 
airlines.

On September 21, 2021, the United States Department of Justice 
("DOJ"), along with the Attorneys General of six states and the 
District of Columbia filed a lawsuit against JetBlue and American 
concerning the previously implemented NEA. The lawsuit asserts 
and seeks an adjudication that the NEA violates U.S. antitrust 
laws, and that we and American should be permanently enjoined 
from continuing, and restrained from further implementing, the 
NEA.

Also on September 21, 2021, the DOT published a Clarification 
Notice  relating  to  the  agreement  that  had  been  reached 
between the DOT, JetBlue, and American in January 2021, at the 
conclusion of the DOT’s review of the NEA ("DOT Agreement"). 
The DOT Clarification Notice stated, among other things, that the 
DOT Agreement remains in force during the pendency of the DOJ 
action against the NEA and, while the DOT retains independent 
statutory authority to prohibit unfair methods of competition 
in  air  transportation,  the  DOT  intends  to  defer  to  DOJ  to 
resolve the antitrust concerns that the DOJ has identified with 
respect to the NEA. The DOT simultaneously published a Notice 
Staying Proceeding in relation to a complaint by Spirit Airlines, 
Inc. regarding the NEA, pending resolution of the DOJ action 
described above.

We believe the lawsuit is without merit and, along with American, 
intends to defend itself vigorously. In November 2021, JetBlue 
and American filed a motion to dismiss the DOJ's lawsuit against 
the NEA. Motion practice has concluded and the parties await a 
decision, while the lawsuit proceeds concurrently.

 In 2022, we expect to continue to seek additional strategic 
opportunities through new commercial partners as well as assess 
ways to deepen existing airline partnerships, including the NEA. 
We plan to do this by expanding codeshare relationships and other 
areas of cooperation such as frequent flyer programs. We believe 
these commercial partnerships allow us to better leverage our 
strong network and drive incremental traffic and revenue while 
improving off-peak travel.

 PART I  |   ITEM 1 BUSINESS

Marketing 

JetBlue  is  a  widely  recognized  and  respected  global  brand. 
JetBlue created a new category in air travel and our brand stands 
for high service quality at a reasonable cost. We believe this brand 
has evolved into an important and valuable asset which identifies 
us as a safe, reliable, high value airline. Similarly, we believe 
customer awareness of our brand has contributed to the success 
of our marketing efforts. It enables us to promote ourselves as 
a preferred marketing partner with companies across many 
different industries. 

We market our services through advertising and promotions 
in various media forms including popular social media outlets. 
We engage in large multi-market programs, local events and 
sponsorships  across  our  route  network  as  well  as  mobile 
marketing  programs.  Our  targeted  public  and  community 
relations efforts reflect our commitment to the communities we 
serve, promote brand awareness, and complement our strong 
reputation. 

Distribution

Our primary and preferred distribution channel to customers is 
through our website, www.jetblue.com, our lowest cost channel. 
Our website allows us to more closely control and deliver the 
JetBlue Experience while also offering the full suite of JetBlue 
Fare Options, Even More® Space and Speed, and other ancillary 
services. 

Our participation in global distribution systems, or GDS, supports 
our profitable growth, particularly in the business market. We find 
business customers are more likely to book through a travel agency 
or a booking product which relies on a GDS platform. Although 
the cost of sales through this channel is higher than through our 
website, the average fare purchased through a GDS is generally 
higher and often covers the increased distribution costs. We 
currently participate in several major GDS and online travel agents, 
or OTA. Due to the majority of our customers booking travel on our 
website, we maintain relatively low distribution costs which helps 
us offer lower fares to customers.

Customer Loyalty Program

TrueBlue® is our customer loyalty program designed to reward 
and  recognize  loyal  customers.  Members  earn  points  based 
upon, among other methods, the amount paid for JetBlue flights 
and services from certain commercial partners. Our points do 
not expire, the program has no black-out dates, points can be 
redeemed for any open seat, and any JetBlue destination can be 
booked if the TrueBlue® member has enough points to exchange 
for the value of an open seat. Mosaic® is an additional level for 
our most loyal customers who (1) fly a minimum of 30 times with 
JetBlue and acquire at least 12,000 base flight points within a 
calendar year, (2) accumulate 15,000 base flight points within a 
calendar year, or (3) in certain circumstances, qualify through a 
minimum credit card spend of $50,000 in a calendar year.

We made several updates to our TrueBlue® program in response 
to the COVID-19 pandemic. These include extending the status of 

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

7

PART I  |   ITEM 1 BUSINESS

all current Mosaic® customers through 2021 and also reducing the 
qualification requirements for customers trying to earn Mosaic® 
status by 50% in 2021. Under the updated program, customers 
can now enjoy Mosaic® benefits by either (1) flying a minimum of 15 
times with JetBlue and acquiring at least 6,000 base flight points 
within a calendar year or (2) accumulating 7,500 base flight points 
within a calendar year. In certain circumstances, customers may 
also qualify for Mosaic® status through a minimum credit card 
spend of $30,000 in a calendar year plus at least 4,000 base 
points during the calendar year. These reduced qualification 
requirements were effective through the end of 2021.

We currently have co-branded loyalty credit cards available to 
eligible U.S. residents, as well as co-brand agreements in Puerto 
Rico and the Dominican Republic to allow cardholders to earn 

TrueBlue® points. Our co-branded credit cards in the United States 
are issued in partnership with Barclaycard® on the MasterCard® 
network. We also have co-branded loyalty credit cards issued 
by Banco Popular de Puerto Rico and MasterCard® in Puerto 
Rico as well as Banco Popular Dominicano and MasterCard® in 
the Dominican Republic. These credit cards allow customers in 
Puerto Rico and the Dominican Republic to take full advantage of 
our TrueBlue® loyalty program. 

We have various agreements with other loyalty partners, including 
financial institutions, hotels, and car rental companies, that allow 
their customers to earn TrueBlue® points through participation 
in our partners’ programs. We intend to continue to develop the 
footprint of our co-branded credit cards and pursue other loyalty 
partnerships in the future.

Operations and Cost Structure
Historically, our cost structure has allowed us to price fares lower 
than many of our competitors and was a principal reason for our 
profitable growth prior to the onset of the COVID-19 pandemic 
in 2020. Our cost advantage relative to some of our competitors 
was due to, among other factors, high aircraft utilization, new 
and efficient aircraft, relatively low distribution costs, and a 
productive  workforce.  Because  our  network  initiatives  and 
growth plans require a low cost platform, we strive to stay focused 
on our competitive costs, operational excellence, efficiency 
improvements, and enhancing critical elements of the JetBlue 
Experience. We will remain nimble and continue to execute on our 
cost plan in the face of changing customer behaviors, and staffing 
related cost pressures, as we continue to navigate through the 
COVID-19 pandemic.

Route Structure

JetBlue's  point-to-point  system  is  the  foundation  of  our 
operational structure, with the majority of our routes touching 
at least one of our six focus cities. This structure allows us to 
optimize costs as well as accommodate customers' preference 
for nonstop itineraries. A vast majority of our operations are 
centered in the heavily populated northeast corridor of the U.S., 
which includes the New York and Boston metropolitan areas. This 
airspace is some of the world's most congested and drives certain 
operational constraints.

Our peak levels of traffic over the course of the typical year 
vary  by  route;  the  East  Coast  to  Florida/Caribbean  routes 
peak from October through April and the West Coast routes 
peak in the summer months. Generally speaking, many of our 
areas of operations in the Northeast experience poor winter 
weather conditions, resulting in increased costs associated 
with de-icing aircraft, canceled flights, and accommodating 
displaced customers. Many of our Florida and Caribbean routes 
experience bad weather conditions in the summer and fall due 
to thunderstorms and hurricanes. As we enter new markets we 
could be subject to additional seasonal variations along with 
competitive responses by other airlines. 

8

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

Our  flying  in  2021  and  2020  did  not  follow  typical  historical 
patterns  and  was  instead  shaped  by  our  responses  to  the 
changes in travel behavior triggered by the COVID-19 pandemic 
and associated government travel and other restrictions in the 
U.S. and international destinations we serve. 

	■ New York metropolitan area - We are New York's Hometown 
Airline®. Approximately one-half of our flights originate from 
or are destined for the New York metropolitan area. JFK is New 
York's largest airport, and we are the second largest airline 
at JFK as measured by domestic seats. Our 2021 operations 
accounted for 37% of seats offered on domestic routes from 
JFK. At the end of 2021, we served 87 nonstop destinations 
from  JFK.  We  also  serve  New  Jersey's  Newark  Liberty 
International Airport, or Newark, New York City's LaGuardia 
Airport, or LaGuardia, New York's Stewart International Airport, 
or Newburgh, and New York's Westchester County Airport, 
or White Plains. In 2022, through the NEA with American, 
we expect to offer nearly 300 daily departures at JFK, with 
JetBlue operating approximately 200 flights. At LaGuardia, we 
anticipate increasing our service to over 50 daily departures, 
which would triple pre-pandemic levels. 

	■ Boston  -  We  are  the  largest  carrier  at  Boston's  Logan 
International  Airport,  or  Boston,  measured  by  domestic 
seats. At the end of 2021, we flew to 69 nonstop destinations 
from  Boston  and  our  operations  accounted  for  29%  of  all 
seats offered in Boston. We anticipate flying up to 150 daily 
departures in 2022 from Boston. We further expect to begin 
services between Boston and London in the summer of 2022. 
Together with American, the NEA will offer more than 200 daily 
departures at Boston, serving 46 of the top 50 U.S. mainland 
markets from Boston. 

	■ Caribbean and Latin America - At the end of 2021, we had 
37 BlueCities in the Caribbean and Latin America. San Juan, 
Puerto Rico is our only focus city outside of the Continental U.S. 
We are a leading carrier in Puerto Rico serving three airports 
and 20 nonstop destinations. We are also the largest airline in 
the Dominican Republic, serving four airports and 17 nonstop 
destinations. 

 PART I  |   ITEM 1 BUSINESS

	■ Fort  Lauderdale-Hollywood  -  We  are  a  leading  carrier  at 
Fort  Lauderdale-Hollywood  International  Airport,  or  Fort 
Lauderdale-Hollywood, with approximately 20% of all seats 
offered in 2021. We served 55 nonstop destinations from Fort 
Lauderdale-Hollywood at the end of 2021.

	■ Orlando - We are the leading carrier measured by seats at 
Orlando International Airport, or Orlando. At the end of 2021, 
we  served  28  nonstop  destinations  from  Orlando  and  our 
operations accounted for 10% of all seats offered in Orlando 
in 2021. 

	■ Los Angeles area - We are the seventh largest carrier in the Los 
Angeles area measured by seats, operating from Los Angeles 
International Airport, or LAX, Burbank's Bob Hope Airport, or 
Burbank, and Ontario International Airport, or Ontario. In July 
2020, we announced our plans to make LAX a focus city and 
our primary base of operations on the west coast. To enable 
this shift, we relocated our operations from Long Beach Airport 
along with our crew and maintenance bases in October 2020. 
At the end of 2021, we served 24 nonstop destinations from 
LAX and our operations accounted for 6% of all seats offered 
in 2021. 

Fleet Structure

We currently operate five types of aircraft: Airbus A220, Airbus 
A320, Airbus A321, Airbus A321neo, and Embraer E190. As of 
December 31, 2021, our fleet had an average age of 11.6 years. 

Our Airbus A220 aircraft have 140 seats in a single cabin layout. 
We placed our first Airbus A220 aircraft into service in April 2021 
and had eight of these aircraft in our fleet at December 31, 2021. 

Our Airbus A320 aircraft in the classic configuration have 150 
seats. Those A320 aircraft which have gone through our cabin 
restyling program have 162 seats. Our multi-year restyling program 
allows us to increase capacity in a capital-efficient and customer-
focused way. As of December 31, 2021, we had 113 restyled Airbus 
A320 aircraft in service. We expect the cabin restyling program 
to be completed in the first quarter of 2022. 

Our Airbus A321 aircraft in a single cabin layout have 200 seats and 
those with our Mint® offering have 159 seats. Our Airbus A321neo 
aircraft have 200 seats and those with our Mint® offering have 160 
seats. The long range version of our A321neo aircraft with Mint® 
offering have 138 seats while our Embraer E190 aircraft have 100 
seats. 

The reliability of our fleet is essential to ensuring our operations 
run efficiently and we are continually working with our aircraft and 
engine manufacturers to enhance our performance.

Fleet Maintenance

Consistent  with  our  core  value  of  safety,  our  FAA-approved 
maintenance  programs  are  administered  by  our  technical 
operations department. We use qualified maintenance personnel 
and ensure they have comprehensive training. We maintain our 
aircraft and associated maintenance records in accordance with, 
if not exceeding, FAA regulations. We temporarily parked a portion 
of our fleet throughout 2020 due to the reduction in demand 
expectations and lower capacity driven by the COVID-19 pandemic. 
In 2021, we began returning these aircraft back into service as 
demand for air travel started to rebound signaling the beginnings 
of a recovery. All parked aircraft were returned to service by the 
end of November 2021.

Fleet maintenance work is divided into three categories: line 
maintenance, heavy maintenance, and component maintenance.

The bulk of our line maintenance is handled by JetBlue technicians 
and inspectors. It consists of daily checks, overnight and weekly 
checks, or "A" checks, diagnostics, and routine repairs. 

Heavy maintenance checks, or "C" checks, consist of a series of 
more complex tasks taking from one to four weeks to complete and 
are typically performed once every 15 months. All of our aircraft 
heavy maintenance work is performed by third party FAA-approved 
facilities and are subject to direct oversight by JetBlue personnel. 
We outsource heavy maintenance as the costs are lower than if 
we performed the tasks internally. 

Component maintenance on equipment such as engines, auxiliary 
power units, landing gears, pumps, and avionic computers are all 
performed by a number of different FAA-approved third party 
repair stations. We have time and materials agreements for the 
repair, overhaul, modification, and logistics of our Airbus aircraft 
engines. We also have maintenance agreements for our Embraer 
E190, Airbus A220, and Airbus A321neo aircraft engines. Many 
of our maintenance service agreements are based on a fixed 
cost per flight hour. These fixed costs vary based upon the age 
of the aircraft and other operating factors impacting the related 
component. Required maintenance not otherwise covered by 
these agreements is performed on a time and materials basis. 
All other maintenance activities are sub-contracted to qualified 
maintenance, repair and overhaul facilities.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

9

PART I  |   ITEM 1 BUSINESS

Aircraft Fuel

Aircraft fuel continues to be one of our largest expenses. Its 
price has been extremely volatile due to global economic and 
geopolitical factors which we can neither control nor accurately 
predict. Our 2021 fuel consumption increased by 68.9% compared 
to  2020  due  to  lower  capacity  in  2020  as  demand  for  travel 

declined significantly as result of the COVID-19 pandemic. We 
use third parties to assist with fuel management service and to 
procure most of our fuel. Our historical fuel consumption and 
costs for the years ended December 31 were:

Gallons consumed (millions)

Total cost (millions) (1)

Average price per gallon(1)

Percent of operating expenses

2021

696 

1,436

2.06

23.5%

$

$

2020

412 

631 

1.53 

$

$

2019

885

1,847 

2.09 

$

$

13.5 %

25.3 %

(1)  Total cost and average price per gallon each include related fuel taxes as well as effective fuel hedging gains and losses.

We attempt to protect ourselves against the volatility of fuel 
prices by entering into a variety of derivative instruments. These 
include call spread options, call options, swaps, caps, collars, and 
basis swaps with underlyings of jet fuel, crude and heating oil. We 
did not have any derivatives outstanding at December 31, 2021 
and 2020.

Financial Health

We strive to maintain financial strength and a cost structure that 
enables us to grow profitably and sustainably. In the first years 
of our history, we relied on financing activities to fund much of 
our growth. Starting in 2007, our growth has largely been funded 
through internally generated cash from operations.

In response to the travel restrictions, decreased demand, and 
other effects the COVID-19 pandemic has had on the Company's 
business, we secured over $4 billion in net proceeds through 
various debt and equity financing activities in 2020 to provide 
additional liquidity which allowed us to navigate through the 
pandemic in the short-term.

 In 2021, as we began to recover from the pandemic, we made 
significant efforts in deleveraging the Company and strengthening 
our  balance  sheet.  We  reduced  our  total  debt  balance  by 
$0.9 billion from $4.9 billion at December 31, 2020 to $4.0 billion 
at December 31, 2021. The net book value of our assets pledged as 
security under various financing arrangements also decreased by 
$1.2 billion from $6.9 billion at December 31, 2020, to $5.7 billion 
at December 31, 2021.

As  a  result  of  our  actions,  the  outlook  for  our  credit  ratings 
improved to "Positive" at each of the three major credit rating 
agencies in 2021.

We will continue to evaluate our financing needs as we continue 
to navigate through the pandemic and related recovery.

JetBlue Technology Ventures

JetBlue Technology Ventures, LLC, or JTV, is a wholly owned 
subsidiary of JetBlue. JTV invests in and partners with early 

stage startups with goals of improving the travel, hospitality, 
and transportation industries. The investment focus of JTV is 
as follows:

	■ Seamless  Customer  Journey:  Solutions  that  brighten  the 
journey and enable a seamless travel experience throughout 
every part of the customer's trip.

	■ Reimagining the Accommodation Experience: Evolutions in 
hospitality, including alternative accommodations, and the 
underlying products and services that power the industry.

	■ Next-Generation Aviation Operations and Enterprise Tech: 
Innovations that enhance safety, improve operations, and drive 
enterprise-wide efficiencies.

	■ Innovation in Loyalty, Distribution, and Revenue: Technologies 
that personalize and diversify commerce, simplify payments, 
and improve revenue opportunities.

	■ Sustainable  Travel:  Advanced  methods  of  measuring  and 
reducing emissions, improved environmental protections, 
and game-changing transportation powered by alternative 
propulsion systems.

JetBlue Travel Products

In 2018, we launched JBTP, LLC, or JetBlue Travel Products, 
which includes our JetBlue Vacations® brand for hotel or cruise 
packages,  and  other  non-air  travel  products  such  as  travel 
insurance, car rental, lodging and activities. With its Inspiration 
Center headquartered in Fort Lauderdale, we believe JetBlue 
Travel Products will play an important role in delivering our vision 
of inspiring humanity, extending our reach further across the 
travel ribbon to offer customers an even more seamless travel 
experience. 

In  March  2021,  we  introduced  Paisly  by  JetBlue  ("Paisly"),  a 
new travel website that leverages smart technology to provide 
individually tailored offers, such as hotel stays and car rentals, 
to our customers based on their itinerary. Paisly was designed to 
complement our JetBlue Vacations® brand. We believe it will add 
breadth to our product offerings, learn more about customers' 
preferences, and contribute to future earnings growth.

10

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 PART I  |   ITEM 1 BUSINESS

TWA Flight Center Hotel 

In 2015, the Board of Commissioners of the Port Authority of 
New York & New Jersey, or the PANYNJ approved a construction 
plan to redevelop the TWA Flight Center at JFK on its nearly 
six-acre site into a hotel with over 500 rooms, meeting spaces, 
restaurants,  a  spa  and  an  observation  deck.  As  part  of  the 

plan, a 75-year lease agreement was entered into between the 
PANYNJ and the Flight Center Hotel, LLC, a partnership of MCR 
Development, LLC and JetBlue. The TWA Flight Center Hotel 
opened for business in 2019. As of December 31, 2021, we have 
an approximate 10% ownership interest in the hotel.

Human Capital Management

Our People and Culture

We believe our success depends on our crewmembers delivering 
the JetBlue Experience in the sky and on the ground. One of our 
competitive strengths is a service oriented culture grounded in 
our five key values: safety, caring, integrity, passion, and fun. We 
believe a highly productive and engaged workforce enhances 
customer loyalty. Our goal is to hire, train, and retain a diverse 
workforce of caring, passionate, fun, and friendly people who share 
our mission to inspire humanity.

We first introduce our culture to new crewmembers during the 
screening process and then at an extensive new hire orientation 
program at JetBlue University, our training center in Orlando. 
Orientation focuses on the JetBlue strategy and emphasizes the 
importance of customer service, productivity, and cost control. 
We provide continuous training for our crewmembers including 
technical training, various leadership training programs, and 
regular training focused on the safety value and front line training 
for our customer service teams. 

Our growth plans necessitate and facilitate opportunities for 
talent development. Known as JetBlue Gateways, we offer a suite 
of industry-leading career development programs that provides 
an opportunity for both crewmembers and external applicants to 
pursue a path to becoming a pilot or maintenance technician at 
JetBlue. There are seven distinct education and training paths 
offered:

	■ Gateway  University:  Open  to  crewmembers  and  external 
applicants,  students  at  Aviation  Accreditation  Board 
International accredited partner colleges and universities can 
become first officers via a prescribed, time-building pathway.

	■ Gateway Select: Open to crewmembers and external applicants, 
candidates with little or no flying experience can become pilots 
after a rigorous training and time-building program.

	■ Gateway Direct - Flight Operations: Open to crewmembers only, 
participants can depart on a prescribed college education, 
training, and time-building pathway with a partner school and 
airline to becoming a pilot.

	■ Gateway Flex - Flight Operations: Open to crewmembers only, 
participants looking for flexibility in becoming a  pilot can 
choose their own location for training and time-building within 
a defined framework.

	■ Gateway Direct - Technical Operations: Open to crewmembers 
only, participants enroll in a defined training and experience-
building  pathway  to  becoming  an  aircraft  maintenance 
technician.

	■ Gateway Flex - Technical Operations: Open to crewmembers 
only, participants can depart their current position and pursue 
a flexible path to becoming an aircraft maintenance technician 
within a defined framework.

	■ Gateway  Family:  Open  to  families  of  crewmembers  only, 
participants can become pilots through a defined education, 
training, and time-building path.

We believe a  direct relationship between crewmembers  and 
our  leadership  is  in  the  best  interests  of  our  crewmembers, 
our customers, and our stockholders. Except for our pilots and 
inflight crewmembers, our other frontline crewmembers do not 
have third-party representation. In 2014, JetBlue pilots elected 
to be represented by the Air Line Pilots Association, or ALPA. 
The National Mediation Board, or NMB, certified ALPA as the 
representative for JetBlue pilots. The parties reached a final 
agreement for our first collective bargaining agreement which 
was ratified by the pilots in July 2018. The agreement is a four-year 
renewable contract effective August 1, 2018. In February 2022, 
the parties commenced Section 6 negotiations for a successor 
contract, in accordance with the collective bargaining agreement. 

In  April  2018,  JetBlue  inflight  crewmembers  elected  to  be 
represented by the Transport Workers Union of America, or TWU. 
The NMB certified the TWU as the representative for JetBlue 
inflight crewmembers. The parties reached a final agreement for 
the first collective bargaining agreement which was ratified by 
our inflight crewmembers in December 2021. The agreement is a 
five-year, renewable contract effective December 13, 2021. 

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

11

PART I  |   ITEM 1 BUSINESS

As of December 31, 2021, approximately 46 percent of our full-time equivalent crewmembers were represented by unions. The following 
table sets forth our crewmember groups and the status of their respective collective bargaining agreements.

Crewmember Group

Representative

Crewmembers(1)

Pilots

Inflight

Air Line Pilots Association (ALPA)

Transport Workers Union (TWU)

3,850

4,833

Amendable Date(2)

August 1, 2022

December 13, 2026

(1)  Approximate number of active full-time equivalent crewmembers as of December 31, 2021.
(2)  Our relations with our labor organizations are governed by Title II of the Railway Labor Act of 1926, pursuant to which the collective bargaining agreements between us and 

these organizations do not expire but instead become amendable as of a certain date if either party wishes to modify the terms of the agreement.

We have individual employment agreements with each of our 
non-unionized FAA licensed crewmembers which consist of 
dispatchers, technicians, inspectors, and air traffic controllers. 
Each employment agreement is for a term of five years and 
renews for an additional five-year term. In the event of a downturn 
in our business, resulting in a reduction of flying and related work 
hours, we are obligated to pay these crewmembers a guaranteed 
level of income and to continue their benefits. We provide what 
we believe to be industry-leading job protection through these 
agreements. We believe these agreements provide JetBlue and 
crewmembers flexibility and allow us to react to crewmember 
needs more efficiently than collective bargaining agreements.

A key feature of the direct relationship with our crewmembers is 
our Values Committees which are made up of peer-elected frontline 
crewmembers from each of our major work groups, other than 
pilots and inflight crewmembers. Values Committees represent 
the interests of our workgroups and help us run our business in a 
productive and efficient manner. We believe this direct relationship 
with  crewmembers  drives  higher  levels  of  engagement  and 
alignment with JetBlue’s strategy, culture, and overall goals.

We believe the efficiency and engagement of our crewmembers is 
a result of our flexible and productive work rules. We are cognizant 
of the competition for productive labor in key industry positions 
and new government rules requiring higher qualifications as 
well as more restricted hours that may result in potential labor 
shortages in the upcoming years. In 2021, we saw upward pressure 
on wages within many of the markets we serve and this trend is 
expected to continue in 2022. 

Our leadership team communicates on a regular basis with all 
crewmembers in order to maintain a direct relationship and to 
keep them informed about news, strategy updates, and challenges 
affecting the airline and the industry. Effective and frequent 
communication throughout the organization is fostered through 
various  means  including  email  messages  from  our  CEO  and 
other senior leaders at least weekly, weekday news updates to 
all crewmembers, crewmember engagement surveys, and active 
leadership participation in new hire orientations. Leadership is 
also heavily involved in periodic open forum meetings across our 
network, called “pocket sessions” which are often videotaped and 
posted on our intranet. By soliciting feedback for ways to improve 
our service, teamwork and work environment, our leadership team 
works to keep crewmembers engaged and makes our business 
decisions transparent. 

In 2021, we launched two development programs focused on 
creating greater access to select career paths, fostering equity 
by removing barriers to entry and increasing representation in 
senior leadership roles. One of the programs, known as JetBlue 
Emerging Talent, offers a pathway for our frontline operational 
crewmembers to transition into corporate services roles which 
includes hands-on experience, rotational job placements, and 
job placement assistance upon completion of the program. We 
welcomed the first cohort of 12 participants rotating through 
the organization in 2021. The other program, known as Gateway 
College, provides opportunities to crewmembers with aspiration 
to pursue careers in flight operations or technical operations. 
Gateway College was designed to alleviate some of the known 
barriers to entry for these careers such as financing and fears 
of leaving a permanent job, while adding certainty and a defined 
pathway to the process. We welcomed 25 inflight and technical 
operations participants through this program in 2021. 

Our average number of full-time equivalent crewmembers for 
the year ended December 31, 2021 consisted of 3,744 pilots, 4,381 
inflight (whom other airlines may refer to as flight attendants), 
3,591 airport operations personnel, 706 technicians (whom other 
airlines may refer to as mechanics), 1,103 reservation agents, 
and 3,168 management and other personnel. For the year ended 
December 31, 2021, we employed an average of 15,452 full-time 
and 4,014 part-time crewmembers.

Our  average  number  of  full-time  equivalent  crewmembers 
increased by 8.0% compared to 2020, primarily driven by additional 
hiring, as we prepare to return our operations to pre-pandemic 
levels. As a result of the various voluntary separation and time 
off programs implemented in response to the drastic decline in 
demand for air travel brought on by the COVID-19 pandemic, our 
average number of full-time equivalent crewmembers in 2020 
was lower than previous years. When compared to pre-pandemic 
levels in 2019, our average full-time equivalent crewmembers 
decreased by 9.9%. 

All  JetBlue  crewmembers  have  the  right  to  an  open  and 
respectful workplace. Our Code of Conduct prohibits all forms 
of  discrimination,  and  we  promote  open  communication  to 
resolve any discrimination concerns. Every JetBlue director-level 
crewmember and above is required to participate in unconscious 
bias training.

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Crewmember Programs

We are committed to supporting our crewmembers through a 
number of programs including: 

	■ Crewmember  Resource  Groups  (CRGs)  -  We  encourage 
crewmembers  to  celebrate  their  individuality  and  build 
camaraderie  through  our  various  CRGs.  CRGs  spearhead 
programs to embrace and encourage the sharing of different 
perspectives, thoughts, and ideas. At the end of 2021, we had 
seven CRGs which include:

	— Blue  Aviasian:  Celebrates  the  history  of  Asians,  Asian 
Americans and Pacific Islanders. The group offers immersive 
cultural experiences, networking, and career development 
events.

	— Blue Conexión: Shares the Latino culture and language in the 

workplace and community.

	— JADE (JetBlue African Diaspora Experience): Explores the 
rich cultures of the African diaspora. JADE leads cultural 
events during Black History Month and hosts TravelCon, a 
day-long event for crewmembers to learn about the diverse 
experience of Black travelers, among other events.

	— JetPride: Offers professional development opportunities for 
LGBTQ+ crewmembers and their allies. During Pride Month, 
crewmembers  march  across  the  network  to  celebrate 
diversity, equality and acceptance.

	— SAJE (South Asian JetBlue Experience): Created in 2021, 
SAJE  shines  a  light  on  the  immensely  diverse  cultures 
and communities that make up south Asia. It provides an 
opportunity for our crewmembers who identify as South 
Asian to connect with one another, and for all crewmembers 
to better understand their unique backgrounds, culture, and 
experiences. 

	— Vets  in  Blue:  Provides  a  forum  for  crewmembers  who 
honorably serve or have served in the Armed Forces. Vets 
in Blue strengthens JetBlue’s efforts to employ and retain 
members  of  the  military  through  outreach,  networking 
events, career fairs, and mentoring opportunities. Many 
former service members enjoy second careers with JetBlue 
in  airport  operations,  corporate  security,  inflight,  flight 
operations and more.

	— Women  in  Flight:  Provides  members  with  educational 
networking opportunities that inspire career and personal 
growth. Typically, the group hosts our annual Fly Like a Girl 
event, teaching young girls about different career paths in 
aviation. 

	■ JetBlue Crewmember Crisis Fund (JCCF) - This organization, 
originally formed in 2002, is a non-profit corporation independent 
from JetBlue and recognized by the IRS as a tax-exempt entity. 
JCCF was created to assist JetBlue crewmembers and their 
immediate family members (IRS Dependents) with short-term 
financial support in times of crisis and unexpected emergencies 
when other resources are not available. Funds for JCCF grants 
come directly from crewmember donations via a tax-deductible 
payroll deduction. The assistance process is confidential with 
only the fund administrator and coordinator knowing the identity 
of the crewmembers in need.

 PART I  |   ITEM 1 BUSINESS

	■ JetBlue Scholars - Developed in 2015, this program offers a new 
and innovative model to our crewmembers wishing to further 
their education. Crewmembers enrolled in the program can 
earn an undergraduate degree through self-directed online 
college courses facilitated by JetBlue. This reemphasizes our 
continuous effort to help provide assistance to our most valued 
asset, our people. To build on the program, we introduced the 
Master's Pathway program in 2019 which is designed to help 
crewmembers who would like to advance their education even 
further by pursuing a master's degree. The Master's Pathway 
program  partners  with  reputable  institutions  to  provide  a 
variety of benefits to crewmembers including tuition discounts, 
scholarships, and access to specialized support services.

	■ Lift Recognition Program - Created in 2012, this crewmember 
recognition program encourages crewmembers to celebrate 
their  peers  for  living  JetBlue's  values  by  sending  e-thanks 
through an on-line platform. Our leadership team periodically 
hosts an event for the crewmembers who receive the highest 
number of Lift award recognitions in each quarter of the year.

Community Programs

JetBlue  is  committed  to  supporting  the  communities  and 
BlueCities we serve through a variety of community programs 
including:

	■ Corporate Social Responsibility (CSR) - The CSR strategy, 
JetBlue For Good, focuses on three areas that our customers 
and  crewmembers  are  passionate  about:  (1)  youth  and 
education, (2) community, and (3) environment. 

	— Youth and Education: As a pillar of JetBlue For Good, our 
youth and education efforts focus on providing children from 
underserved areas the resources needed to obtain a quality 
education  and  sustainable  careers.  We  do  this  through 
various initiatives including donating age-appropriate books 
to areas where books are scarce outside of school walls. We 
also host regular career days that help expose young adults 
to the careers available to them upon graduation and beyond.

	— Community: We have a longstanding tradition of supporting 
dedicated community organizations that make our BlueCities 
better. We show our support through partnerships, donations 
and more than the 1 million-plus volunteer hours logged by 
our crewmembers since 2011.

	— Environment: JetBlue’s primary environmental sustainability 
priority is reducing and managing carbon emissions from jet 
fuel. We are committed to investing in more fuel-efficient 
technologies,  renewable  fuels,  electric  ground  service 
equipment,  logistics  and  other  measures  to  reduce  our 
carbon footprint.

	■ JetBlue Foundation - Created in 2013 as a 501(c)(3) non-profit 
corporation, the JetBlue Foundation is a JetBlue-sponsored 
organization  focused  on  raising  awareness  for  careers  in 
science, technology, engineering and math (STEM) and aviation. 
The JetBlue Foundation focuses on four main areas:

	— Partnering with organizations and communities to provide 
access to STEM programs for students from traditionally 
underserved communities;

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PART I  |   ITEM 1 BUSINESS

	— Investing in programs geared toward students from diverse 
backgrounds to create a lifelong interest in STEM as early as 
possible in a student's academic career;

	— Creating equal opportunities and increasing access for all 

students to spark a passion for STEM; and

	— Building  a  more  diverse  talent  pipeline  for  the  aviation 

industry.

Environmental, Social, and Governance 
Management

Mitigating risks to ensure the long-term sustainability of our 
business  is  imperative  for  JetBlue.  We  remain  focused  on 
continuing to lead in environmental, social, and governance 
("ESG") initiatives, through ambitious target setting, clear actions 
and strategy, and transparent reporting. 

ENVIRONMENTAL 

JetBlue  is  committed  to  mitigating  climate  risk  and  our 
environmental vision is to lead the way toward a lower carbon 
future of aviation, with an ultimate target of achieving net-zero 
carbon emissions by 2040. As one of our key company-wide 
strategic priorities, we are pursuing the following six key levers 
to decarbonize our business:

(1)	 Aircraft	Efficiency: Our investments in new next generation 
aircraft is expected to increase fuel efficiency and reduce 
costs. The Airbus A321neo and Airbus A220 aircraft bring 
materially lower fuel burn and associated emissions per seat 
than the aircraft they are replacing. Since 2019, we have 
taken deliveries of 21 Airbus A321neo aircraft and 8 Airbus 
A220 aircraft. Going forward, we expect to take delivery of 
64 Airbus A321neo aircraft and 92 Airbus A220 aircraft. 

(2)  Fuel Optimization: We continuously fine-tune our operation to 
ensure adherence to fuel savings procedures. We operate a 
cross-functional team that reviews, analyzes, and implements 
new fuel-savings opportunities across our operation and 
multiple workgroups.

(3)  Sustainable Aviation Fuel ("SAF"): We are regularly flying 
with SAF on our existing aircraft, which reduces lifecycle 
emissions by up to 80% per gallon before being blended 
with conventional fuel. We view the adoption of SAF as the 
most promising means for us to rapidly and directly reduce 
emissions in the aviation industry and drive us towards a net-
zero operation. Enabled by our recent agreements with three 
SAF producers, we expect to be ahead of schedule to achieve 
our goal of converting 10% of our jet fuel usage to SAF by 
2030.

(4)  Electric  Ground  Operations:  Where  feasible,  we  are 
converting our Ground Service Equipment ("GSE") to electric 
and maximizing electric ground power and air systems for 
our aircraft to minimize our fuel use and emissions on the 
ramp. We are committed to converting 40% of our GSE to 
electric by 2025, and 50% by 2030. We do not expect this 
conversion program to have a material impact on our annual 
capital expenditures.

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JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

(5)  Technology Partnerships: We are committed to playing an 
active role in advancing the future of sustainable aviation 
technologies. Through our subsidiary, JetBlue Technology 
Ventures,  we  support  and  invest  in  alternative  energy 
aircraft technologies, such as those developing electric- and 
hydrogen-fueled aircraft.

(6)  Carbon Offsetting: For unavoidable emissions today, we 
purchase high-quality, verified offsets. The costs of these 
offsets are included within Aircraft fuel and related taxes on 
our consolidated statements of operations.

In  2020,  we  became  the  first  major  U.S.  airline  to  achieve 
carbon neutrality for all domestic flights, which was achieved 
through carbon offsetting. Our target is to achieve net-zero 
carbon emissions by 2040, ten years ahead of the Paris Climate 
Agreement. We are committed to continuously driving down in-
sector emissions and our associated usage of carbon offsets as 
we approach net-zero.

We view the adoption of SAF as the most promising lever for the 
aviation industry to reach its ambitious decarbonization goals. 
Throughout 2021, we took regular delivery of SAF from Neste for 
flights flying out of San Francisco International Airport. In July 
2021, we entered into a relationship with World Energy and World 
Fuel Services to fuel flights flying out of Los Angeles International 
Airport with SAF. In September 2021, we announced an agreement 
with SG Preston which we expect will deliver at least 670 million 
gallons of SAF in the Northeast over a 10-year period with a 
target start in the fourth quarter of 2023. Enabled by our recent 
agreements, we believe we are ahead of pace to achieve our goal 
of converting 10% of our jet fuel usage to SAF by 2030.

In October 2021, we, along with JetBlue Technology Ventures, 
formed the Aviation Climate Task force with nine other airlines 
and the Boston Consulting Group. Together, we plan to invest 
in and facilitate the development of emerging technologies to 
decarbonize aviation.

SOCIAL

Every day we aim to live our mission of inspiring humanity by 
driving inclusion both inside and outside the Company. While we 
recognize that there is a lack of diversity in certain areas of the 
commercial aviation industry, we are taking steps to address that 
challenge.

Our efforts to promote diversity, equity and inclusion ("DEI") are 
centered around three key areas: (1) people; (2) sourcing; and (3) 
brand. 

	■ People

	— Develop a hiring process that mitigates harmful biases in 
order to improve representation of talent at all levels of the 
Company. 

	— Educate and inform on DEI through informal learning and 

review of practices and policies.

	— Focus on our people, continue to promote and invest in 

diverse talent.

 PART I  |   ITEM 1 BUSINESS

	— Our  goal  is  to  double  our  racial  and  ethnic  minority 
representation at the officer and director level to 25%, and 
to increase our female representation at these levels to 40%, 
by the end of 2025.

	■ Sourcing

We  report  annually  on  ESG  issues  using  the  Sustainable 
Accounting Standards Board and Task Force on Climate-related 
Financial Disclosures frameworks. Our Environmental Social 
Governance  Report  can  be  found  on  our  Investor  Relations 
website at http://investor.jetblue.com. 

	— Engage minority and women-owned business enterprises 
with a proven commitment to DEI in their lines of business. 
Our goal is to grow our spend with businesses owned by 
underrepresented groups by 5% annually. In 2021, we engaged 
with 158 diverse business partners and spent $37 million with 
diverse businesses.

	■ Brand

	— Ensure inclusivity in our offerings by capturing the diverse 

needs across our customer base.

	— Partner with values-aligned businesses and organizations 

within the communities we serve.

	— Evaluate social and market shifts and their impact on our 

customers' experience.

GOVERNANCE

We believe that strong corporate governance, informed by direct 
engagement with our stakeholders, creates the foundation that 
allows us to pursue our mission to inspire humanity. We strive to 
conduct our business in ways that are principled, transparent, 
and accountable to our stakeholders.

We regularly develop, evaluate, and reshape company policies 
and procedures to ensure fairness and alignment to our values. 
We take a proactive approach to tracking, operationalization, 
and mitigation of risks JetBlue faces. This includes climate risk 
scenario planning and internal response protocols in response to 
ESG trends. We are dedicated to disclosing accurate data across 
a variety of material topics such as governance, executive pay, 
company emissions, and workforce diversity.

Our  Board  of  Directors  ("Board")  has  ultimate  oversight  of 
enterprise  risks  and  is  informed  of  these  risks  quarterly  by 
the Audit Committee and at least annually by the Governance 
and Nominating Committee. In 2019, our Board formed an ESG 
Subcommittee to the Governance and Nominating Committee 
to ensure the Board is aware of the Company's ESG strategy and 
has a comprehensive understanding of ESG matters, which we 
continued to operate throughout 2021.

Regulation
Airlines are heavily regulated, with rules and regulations set by 
various federal, state and local agencies. We also operate under 
specific regulations due to our operations within the high density 
airspace of the northeast U.S. Most of our airline operations are 
regulated by U.S. governmental agencies including:

DOT

The  DOT  primarily  regulates  economic  issues  affecting  air 
service including, but not limited to, certification and fitness, 
insurance, consumer protection and competitive practices. It 

Response to the COVID-19 Pandemic

In response to the COVID-19 pandemic, we continued to prioritize 
the safety of our crewmembers while continuing to support the 
needs of our operations during this period. Some of the steps we 
have taken since the onset of the pandemic include:

	■ Introduced "Safety from the Ground Up", an initiative with a 
multi-layer approach that encompasses enhanced safety and 
cleaning measures on our flights, at our airports, and in our 
offices;

	■ Instituted temperature checks for all of our customer-facing 

and support-center crewmembers;

	■ Updated our sick leave policy to provide up to 14 days of paid 
sick leave for crewmembers who were diagnosed with COVID-19 
or were required to quarantine;

	■ Partnered with Northwell Direct to provide a comprehensive 
set  of  COVID-19  services  and  programs  to  support  our 
crewmembers;

	■ Implemented  a  framework  for  internal  contact  tracing, 
crewmember  notification,  and  a  return  to  work  clearance 
process for all crewmembers, wherever they may be located;

	■ Administered more frequent disinfecting of common surfaces 

and areas with high touchpoints in our facilities; and

	■ Conducted  regular  virtual  "pocket  sessions"  to  provide 
company-wide updates to our crewmembers as we navigate 
through the pandemic. 

As a result of a federal government vaccine mandate, and by 
virtue of JetBlue being a contractor to the federal government, 
our crewmembers may be required to be vaccinated against the 
SARS-Cov-2 novel coronavirus unless an approved medical or 
religious accommodation is granted. As a result, we may face 
staffing shortages as we enforce this mandate, which may disrupt 
our operations. 

has the authority to investigate and institute proceedings to 
enforce its economic regulations, including its tarmac delay, 
full fare advertising and fair and deceptive practice regulations, 
and may assess civil penalties, revoke operating authority and 
seek criminal sanctions for various levels and manners of non-
compliance.

FAA

The  FAA  primarily  regulates  flight  operations,  in  particular, 
matters affecting air safety. This includes but is not limited 

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

15

PART I  |   ITEM 1 BUSINESS

to  airworthiness  requirements  for  aircraft,  the  licensing  of 
pilots,  mechanics  and  dispatchers,  and  the  certification  of 
flight attendants. It requires each airline to obtain an operating 
certificate authorizing the airline to operate at specific airports 
using  specified  equipment.  Like  all  U.S.  certified  carriers, 
JetBlue  cannot  fly  to  new  destinations  without  the  prior 
authorization of the FAA. After providing notice and a hearing, 
the FAA has the authority to modify, suspend temporarily or 
revoke permanently our authority to provide air transportation 
or that of our licensed personnel for failure to comply with FAA 
regulations. It can additionally assess civil penalties for such 
failures as well as institute proceedings for the imposition and 
collection of monetary fines for the violation of certain FAA 
regulations. When significant safety issues are involved, it can 
revoke a U.S. carrier's authority to provide air transportation 
on an emergency basis, without providing notice and a hearing. 
It monitors our compliance with maintenance as well as flight 
operations and safety regulations. It maintains a requisite level 
of oversight and performs frequent in-person spot inspections 
of our aircraft, crewmembers and records. The FAA also has the 
authority to issue airworthiness directives and other mandatory 
orders. This includes the inspection of aircraft and engines, fire 
retardant and smoke detection devices, collision and wind shear 
avoidance systems, noise abatement, and the mandatory removal 
and replacement of aircraft parts that have failed or may fail in the 
future. We have and maintain FAA certificates of airworthiness 
for all of our aircraft and have the necessary FAA authority to fly 
to all of the destinations we currently serve. 

Transportation Security Administration and 
U.S. Customs and Border Protection

The Transportation Security Administration, or TSA, and the 
U.S. Customs and Boarder Protection, or CBP, operate under the 
Department of Homeland Security and are responsible for all civil 
aviation security. This includes passenger and baggage screening; 
cargo  security  measures;  airport  security;  assessment  and 
distribution of intelligence; security research and development; 
international passenger screening; customs; and agriculture. 
It also has law enforcement powers and the authority to issue 
regulations, including in cases of national emergency, without a 
notice or comment period. It can also assess civil penalties for 
such failures as well as institute proceedings for the imposition 
and collection of monetary fines for the violation of certain 
regulations. 

Taxes & Fees

is currently $5.60 per enplanement, regardless of the number of 
connecting flights and a round trip fee is limited to a maximum of 
$11.20. Effective December 28, 2015, the Animal and Plant Health 
Inspection Service Aircraft Inspection fee increased from $70.75 
to $225 per international aircraft arriving in the U.S.

State and Local

In addition to the federal regulations with which we must comply, 
we are also subject to state and local laws and regulations in the 
states in which we operate and the regulations of various local 
authorities operating the airports we serve.

Airport Access

JFK, LaGuardia, and Ronald Reagan Washington National Airport, 
or Reagan National, are slot-controlled airports subject to the 
"High Density Rule" and successor rules issued by the FAA, or 
Slots. These rules were implemented due to the high volume of 
traffic at these popular airports located in the northeast corridor 
airspace. The rules limit the air traffic in and out of these airports 
during specific times; however, even with the rules in place, delays 
remain among the highest in the nation due to continuing airspace 
congestion. Additionally, we have Slots at other Slot-controlled 
airports governed by unique local ordinances not subject to the 
High Density Rule, such as Westchester County Airport in White 
Plains, NY. Gate access is another common issue at certain 
airports. 

Foreign Operations

International air transportation is subject to extensive government 
regulation. The availability of international routes to U.S. airlines 
is regulated by treaties and related agreements between the U.S. 
and foreign governments. We currently operate international 
service to Antigua and Barbuda, Aruba, the Bahamas, Barbados, 
Bermuda,  the  Cayman  Islands,  Colombia,  Costa  Rica,  Cuba, 
Curaçao, the Dominican Republic, Ecuador, England, Grenada, 
Guadeloupe,  Guatemala,  Guyana,  Haiti,  Jamaica,  Mexico, 
Peru, Saint Lucia, St. Maarten, Trinidad and Tobago, and the 
Turks and Caicos Islands. We anticipate further expanding our 
network to Canada in 2022. To the extent we seek to provide air 
transportation to additional international markets in the future, 
we would be required to obtain necessary authority from the DOT 
and the FAA as well as the applicable foreign government. During 
2021 and 2020, our flight operations to many of these countries 
were disrupted by travel restrictions that were implemented in 
response to the COVID-19 pandemic.

The airline industry is one of the most heavily taxed in the U.S., 
with taxes and fees accounting for approximately 15% of the total 
fare charged to a customer. Airlines are obligated to fund all of 
these taxes and fees regardless of their ability to pass these 
charges on to the customer. The September 11 Security Fee 
which is set by the TSA and is passed through to the customer, 

We believe we are operating in compliance with DOT, FAA, TSA, 
CBP and applicable international regulations as well as hold 
all necessary operating and airworthiness authorizations and 
certificates. Should any of these authorizations or certificates be 
modified, suspended, or revoked, our business could be materially 
adversely affected.

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JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

Other

ENVIRONMENTAL

We are subject to various federal, state and local laws relating to 
the protection of the environment. This includes the regulation 
of greenhouse gas ("GHG") emissions, the discharge or disposal of 
materials and chemicals, as well as the regulation of aircraft noise 
administered by numerous state and federal agencies.

The Airport Noise and Capacity Act of 1990 recognizes the right of 
airport operators with special noise problems to implement local 
noise abatement procedures as long as those procedures do not 
interfere unreasonably with the interstate and foreign commerce 
of  the  national  air  transportation  system.  Certain  airports, 
including  San  Diego  airport  in  California,  have  established 
restrictions to limit noise which can include limits on the number 
of hourly or daily operations and the time of such operations. 
These limitations are intended to protect the local noise-sensitive 
communities surrounding the airport. Our scheduled flights at 
San Diego airport are in compliance with the noise curfew limits, 
but on occasion when we experience irregular operations, we may 
violate these curfews. 

Concern over climate change, including the impact of global 
warming, has led to significant U.S. and international legislative 
and regulatory efforts to limit GHG emissions, including our 
aircraft  and  ground  operations  emissions.  In  October  2016, 
the International Civil Aviation Organization (“ICAO”) passed a 
resolution adopting the Carbon Offsetting and Reduction Scheme 
for International Aviation (“CORSIA”), which is a global, market-
based emissions offset program intended to promote carbon-
neutral growth beyond 2020. Annual international emissions 
reporting is required via CORSIA as of the 2019 reporting year, and 
offsetting compliance is scheduled to be implemented through 
multiple phases beginning in 2021. In 2020, given the impacts 
of COVID-19 which dramatically reduced 2020 emissions, ICAO 
agreed that the baseline from which the industry achieves carbon 
neutral growth would be from 2019 only, rather than an average of 
2019 and 2020 as originally intended. ICAO continues to develop 
details regarding implementation, but we expect compliance with 
CORSIA will increase our operating costs.

As part of our sustainability and environmental strategy, we 
are  embracing  new  technologies  and  making  changes  that 
will  ultimately  benefit  our  crewmembers,  customers,  and 
stockholders. We discuss some of our sustainability initiatives 
in “—Environmental, Social Governance – Environmental” above.

Where You Can Find Other Information
Our website is www.jetblue.com. Information contained on our 
website is not part of this Report. Information we furnish or 
file with the SEC, including our Annual Reports on Form 10-K, 
Quarterly Reports on Form 10-Q, Current Reports on Form 8-K 
and any amendments to or exhibits included in these reports 

 PART I  |   ITEM 1 BUSINESS

FOREIGN OWNERSHIP

Under federal law and DOT regulations, JetBlue must be controlled 
by U.S. citizens. In this regard, our chief executive officer and at 
least two-thirds of our board of directors must be U.S. citizens. 
Further, no more than 24.99% of our outstanding common stock 
may be voted by non-U.S. citizens. We believe we are currently in 
compliance with these ownership provisions.

OTHER REGULATIONS

All airlines are subject to certain provisions of the Communications 
Act  of  1934  due  to  their  extensive  use  of  radio  and  other 
communication facilities. They are also required to obtain an 
aeronautical radio license from the Federal Communications 
Commission,  or  FCC.  To  the  extent  we  are  subject  to  FCC 
requirements, we take all necessary steps to comply with those 
requirements.

Additionally, as a result of our operations to Havana, Cuba, we 
are required to comply with regulations promulgated by the U.S. 
Department of the Treasury's Office of Foreign Assets Control. 

Our labor relations are covered under Title II of the Railway Labor 
Act of 1926 and are subject to the jurisdiction of the NMB. 

In addition, during periods of fuel scarcity, access to aircraft fuel 
may be subject to federal allocation regulations. 

CIVIL RESERVE AIR FLEET

We are a participant in the Civil Reserve Air Fleet Program, which 
permits the U.S. Department of Defense to utilize our aircraft 
during national emergencies when the need for military airlift 
exceeds the capability of military aircraft. By participating in 
this program, we are eligible to bid on and be awarded peacetime 
airlift contracts with the U.S. military.

Insurance

We carry various types of insurance customary in the airline 
industry and at amounts deemed adequate to protect us and 
our property as well as comply with both federal regulations and 
certain credit and lease agreements. 

are available for download, free of charge, on our website soon 
after such reports are filed with or furnished to the SEC. Our SEC 
filings, including exhibits filed therewith, are also available at the 
SEC’s website at www.sec.gov.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

17

PART I  |   ITEM 1A RISK FACTORS

ITEM 1A  RISK FACTORS

We are subject to various risks that make an investment in our 
securities risky. The events and consequences discussed in these 
risk factors could, in circumstances we may or may not be able to 
accurately predict, recognize, or control, have a material adverse 
effect on our business, liquidity, financial condition, and results 
of operations. In addition, these risks could cause our actual 
results to differ materially from those we express in forward-

looking statements contained in this Annual Report or in other 
Company communications. These risk factors do not identify 
all risks that we face; our operations could also be affected by 
factors, events, or uncertainties that are not presently known to 
us or that we currently do not consider to present significant risks 
to our operations.

Risks Related to the COVID-19 Pandemic 

The global COVID-19 pandemic has had, and 
is expected to continue to have, a material 
adverse impact on the travel industry generally 
and, as a result, on our business and results of 
operations, and these impacts may persist for 
an extended period of time or become more 
pronounced over time.

The  global  spread  and  impact  of  the  COVID-19  pandemic  is 
complex,  unpredictable,  and  continuously  evolving  and  has 
resulted in significant disruption and additional risks to our 
business; the travel and hospitality industries; and the global 
economy. The COVID-19 pandemic has led governments and 
other authorities around the world to impose measures intended 
to control its spread, including restrictions on large gatherings 
of people, travel bans, border closings and restrictions, business 
closures,  quarantines,  shelter-in-place  orders,  and  social 
distancing and masking measures and vaccination mandates. 
As a result, the COVID-19 pandemic, including existing and new 
variants, and its consequences have significantly reduced global 
passenger air travel and have had a material detrimental impact 
on global commercial activity across the travel and hospitality 
industries, all of which has had, and is expected to continue to 
have, a material adverse impact on our business, operations, and 
financial results.

The extent, duration, and magnitude of the COVID-19 pandemic's 
effects will depend on various factors, all of which are highly 
uncertain, difficult to predict and not controlled by us, including, 
but not limited to, the impact of the pandemic on global and 
regional economies, travel, and economic activity, as well as 
actions taken by governments, businesses, and individuals in 
response to the pandemic, including vaccination rates in the 
markets where we operate, and any additional resurgence of 
COVID-19 and the development of new variants. These factors 
include the impact of the COVID-19 pandemic on unemployment 
rates and consumer discretionary spending; governmental or 
regulatory orders that impact our business and our industry, 
including  mandates  that  require  all  passengers  and  our 
crewmembers to be vaccinated; the demand for air travel; levels 
of consumer confidence; COVID-19-based health and safety 
protocols; the ability to effectively and widely manufacture and 
distribute vaccines and broad acceptance of the vaccine by the 
general population; and the pace of recovery when the pandemic 

18

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

subsides. Moreover, even after shelter-in-place orders and travel 
bans and advisories are lifted, and vaccines are more widely 
distributed and available and vaccination rates increase, demand 
for air travel may remain depressed for a significant length of 
time, and we cannot predict if and when demand will return to pre-
COVID-19 levels. In addition, we cannot predict whether business 
travel for in-person meetings will decrease over the long-term 
due to technological advancements in, and consumer acceptance 
and adaptation to, virtual meetings and/or changes in customer 
preferences.

The COVID-19 pandemic has subjected our business, operations, 
and financial condition to a number of significant risks:

DEMAND, CAPACITY, REVENUES AND EXPENSES

With the global spread of COVID-19 beginning in March 2020, the 
Company began experiencing a significant decline in international 
and domestic demand related to COVID-19 during the first quarter 
of 2020, and this reduction in demand has continued through the 
date of this report and is expected to continue for the foreseeable 
future. The decline in demand caused a material deterioration in 
our revenues, resulting in a net loss of $182 million and $1.4 billion 
for the years ended December 31, 2021 and 2020, respectively. 
Additionally, the U.S. Congress has considered legislation that 
would mandate all passengers on our domestic flights to be 
vaccinated, which could negatively impact demand in certain 
of  our  markets.  The  continued  decline  in  demand,  which  is 
expected to continue for the foreseeable future, is expected to 
have a material adverse impact on our business, operating results, 
financial condition, and liquidity.

The COVID-19 pandemic has caused us, and could continue to 
cause  us,  to  incur  additional  expenses.  While  governments 
have  and  may  continue  to  implement  various  stimulus  and 
relief programs, it is uncertain whether and to what extent we 
will be eligible to participate in, or successfully access, such 
programs, whether conditions or restrictions imposed under 
such programs will be acceptable, and whether such programs 
will be effective in avoiding or mitigating the financial impacts 
of the COVID-19 pandemic. Further, we have incurred additional 
costs related to severance payments and may incur additional 
expenses related to restructuring activities in future periods. 
Even after the COVID-19 pandemic subsides and the associated 
restrictions begin to ease, we could experience other short or 
longer-term impacts on our costs, including, for example, the 

 PART I  |   ITEM 1A RISK FACTORS

need for enhanced health and hygiene standards or certifications, 
social distancing requirements or other precautionary measures 
in response to the health and safety challenges presented by 
the COVID-19 pandemic. These effects could impact our ability 
to generate profits even after revenues improve. The Company 
has and expects to continue to focus on reducing expenses and 
managing liquidity. 

OPERATIONS

In response to the significant decline in demand for air travel across 
our system, we have taken actions and continue to evaluate spending 
to manage operating expenses and optimize our financial resources. 
These actions include a temporary reduction in our workforce 
across our BlueCities and our support centers in 2020, eliminating 
non-essential spending and corporate initiatives, and reducing 
costs. We have received, and may continue to receive, demands 
or requests from labor unions that represent our colleagues, 
whether in the course of our periodic renegotiation of our collective 
bargaining agreements or otherwise, for additional compensation, 
healthcare benefits, or other terms that could increase costs, and 
we could experience labor disputes or disruptions as we continue to 
implement our mitigation plans. Additionally, as a result of a federal 
government mandate and by virtue of JetBlue being a contractor 
to the federal government, our crewmembers who do not receive 
an approved medical or religious accommodation may be required 
to be vaccinated. As a result, we may face staffing shortages as 
we begin to enforce this mandate that may disrupt our operations. 
Further, once the effects of the pandemic subside, the recovery 
period could be extended and we expect that certain operational 
changes, particularly with respect to enhanced health and safety 
measures and global care and cleanliness certifications, will be 
necessary over the long-term.

Further, certain crewmembers of the Company, its suppliers and 
its business partners, such as airport, air traffic personnel, and 
those working on certain production lines, have tested positive 
for or been suspected of having COVID-19, which has resulted in 
facility closures, reduction in available staffing, and disruptions to 
the Company’s overall operations as well as that of our suppliers. 
The Company’s operations may be further impacted in the event 
of additional instances of actual or perceived risk of infection 
among crewmembers of the Company, its suppliers or its business 
partners, and this impact may have a material and adverse effect 
if the Company is unable to maintain a suitably skilled and sized 
workforce and address related crewmember matters.

offering for $750 million of 0.50% convertible notes, executed a 
number of aircraft sale-leaseback transactions, and temporarily 
grounded a portion of its fleet. There is no guarantee that debt 
financings will be available in the future to fund our obligations or 
will be available on terms consistent with our expectations. We 
also expect the ongoing impact of the COVID-19 pandemic on the 
financial markets could also adversely affect our ability to raise 
equity financing in the future. Changes in the credit ratings of our 
debt, including our revolving credit facility and outstanding senior 
notes, could have an adverse impact on our interest expense. As 
a result of the general economic uncertainty and the impact of 
the COVID-19 pandemic, our credit ratings have been downgraded. 
If our credit ratings were to be further downgraded, or general 
market conditions were to ascribe higher risk to our credit rating 
levels, our industry, or our Company, our access to capital and the 
cost of debt financing would be negatively impacted.

The Company may also take additional actions to improve its 
financial position, including measures to improve liquidity, such as 
the issuance of additional unsecured and secured debt securities, 
equity securities and equity-linked securities, the sale of assets 
and/or the entry into additional bilateral and syndicated secured 
and/or unsecured credit facilities. There can be no assurance as to 
the timing of any such issuance, which may be in the near term, or 
that any such additional financing will be completed on favorable 
terms, or at all. Any such actions may be material in nature and 
could result in significant additional borrowing. The Company's 
reduction in expenditures, measures to improve liquidity or other 
strategic actions that the Company may take in the future in 
response to COVID-19 may not be effective in offsetting decreased 
demand, and the Company will not be permitted to take certain 
strategic actions as a result of restrictions under the CARES Act, 
the Consolidated Appropriations Act, and the American Rescue 
Plan Act, which could result in a material adverse effect on the 
Company's business, operating results, liquidity and financial 
condition.

GROWTH

The COVID-19 pandemic has negatively impacted, and could 
continue to impact, the pace and timing of our growth. As a 
result  of  the  COVID-19  pandemic,  the  Company  reduced  its 
planned capital expenditures and operating expenditures in 2020 
(including by postponing projects deemed non-critical to the 
Company's operations), suspended share repurchases under its 
share repurchase program, and grounded or redeployed aircraft.

FINANCIAL CONDITION AND INDEBTEDNESS

SECURITIES MARKETS VOLATILITY

As we manage through the effects of the pandemic, our level of 
indebtedness has increased and may continue to increase. To 
enhance our liquidity profile and cash position in response to the 
COVID-19 pandemic, the Company suspended share repurchases 
under its share repurchase program, executed two new term loan 
agreements and immediately drew down on these facilities for 
the full amount available, borrowed on its existing $550 million 
revolving credit facility, completed the public placements of 
equipment notes in an aggregate principal amount of $923 million, 
completed a public offering of 42 million shares of our common 
stock  for  net  proceeds  of  $583  million,  completed  a  private 

The global stock markets have experienced, and may continue 
to experience, significant volatility as a result of the COVID-19 
pandemic, and the price of our common stock has been volatile 
since  the  onset  of  the  pandemic.  The  COVID-19  pandemic 
and the significant uncertainties it has caused for the global 
economy and travel industry in particular, business activity, and 
business confidence have had, and are likely to continue to have, 
a significant effect on the market price of securities generally, 
including  our  securities.  In  addition,  certain  government 
restrictions limit our ability to engage in share repurchase activity.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

19

PART I  |   ITEM 1A RISK FACTORS

The  impacts  of  the  COVID-19  pandemic  on  our  business, 
operations and financial condition are continuously evolving, and 
the continuation of the pandemic, any additional resurgence, of 
COVID-19 or variants could precipitate or aggravate the other risk 
factors included in this annual report, which in turn could further 
materially adversely affect our business, financial condition, 
liquidity, results of operations, and profitability, including in ways 
that are not currently known to us or that we do not currently 
consider to present significant risks.

COVID-19 has materially disrupted our 
strategic operating plans in the near-term, 
and there are risks to our business, operating 
results, liquidity and financial condition 
associated with executing our strategic 
operating plans in the long-term.

COVID-19 has materially disrupted our strategic operating plans, 
and there are risks to our business, operating results and financial 
condition associated with executing our long-term strategic 
operating plans. In recent years, we have announced several 
strategic operating plans, including several revenue-generating 
initiatives and plans to optimize revenue, such as our plans to 

add  capacity,  including  international  expansion  and  new  or 
increased service to mid-size airports, initiatives and plans to 
optimize and control our costs and opportunities to enhance our 
segmentation and improve the customer experience at all points 
in air travel. In July 2020, we announced a strategic partnership 
with American Airlines Group Inc. (“AAL”), designed to optimize 
the Company and AAL’s network through certain flights operated 
by us and AAL to and from John F. Kennedy International Airport, 
LaGuardia Airport, Newark Liberty International Airport and 
Boston Logan International Airport. In developing our strategic 
operating plans, we make certain assumptions, including, but 
not limited to, those related to customer demand, competition, 
market consolidation, the availability of aircraft and the global 
economy. Actual economic, market and other conditions have 
been and may continue to be different from our assumptions.

The COVID-19 pandemic has materially disrupted the execution 
of our strategic operating plans, including plans to add capacity 
in 2020 and 2021. If we do not successfully execute or adjust our 
strategic operating plans in the long-term, or if actual results 
continue to vary significantly from our prior assumptions or 
vary significantly from our future assumptions, our business, 
operating results and financial condition could be materially and 
adversely impacted.

Risks Related to JetBlue

We operate in an extremely competitive 
industry.

The  domestic  airline  industry  is  characterized  by  low  profit 
margins, high fixed costs and significant price competition in 
an increasingly concentrated competitive field. We currently 
compete with other airlines on all of our routes. Most of our 
competitors are larger and have greater financial resources 
and  name  recognition  than  we  do.  Following  our  entry  into 
new markets or expansion of existing markets, some of our 
competitors have chosen to add service or engage in extensive 
price competition. Unanticipated shortfalls in expected revenues 
as a result of price competition or in the number of passengers 
carried would negatively impact our financial results and harm our 
business. The extremely competitive nature of the airline industry 
could prevent us from attaining the level of passenger traffic or 
maintaining the level of fares required to maintain profitable 
operations in new and existing markets and could impede our 
profitable growth strategy, which would harm our business. 

Furthermore,  there  have  been  numerous  mergers  and 
acquisitions  within  the  airline  industry  over  the  years.  The 
industry may continue to change. Any business combination could 

significantly alter industry conditions and competition within the 
airline industry and could cause fares of our competitors to be 
reduced. For example, in February 2022, Frontier Airlines and 
Spirit Airlines announced an intention to merge. If the proposed 
merger meets regulatory and stockholder approval, the combined 
airline is expected to be a larger competitor to JetBlue, which may 
affect our competitiveness. Additionally, if a traditional network 
airline were to fully develop a low cost structure, or if we were to 
experience increased competition from low cost carriers or new 
entrants, our business could be materially adversely affected.

We may be subject to competitive risks due to 
the long-term nature of our fleet order book.

At  present,  we  have  existing  aircraft  commitments  through 
2027. As technological evolution occurs in our industry, through 
the  use  of  composites  and  other  innovations,  we  may  be 
competitively disadvantaged because we have existing extensive 
fleet commitments that would prohibit us from adopting new 
technologies on an expedited basis.

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JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

Operational Risks

Our business is highly dependent on the 
availability of fuel and fuel is subject to price 
volatility.

Our results of operations are heavily impacted by the price and 
availability of fuel. Fuel costs comprise a substantial portion of 
our total operating expenses. Historically, fuel costs have been 
subject to wide price fluctuations based on geopolitical factors 
as well as supply and demand. The availability of fuel is not only 
dependent on crude oil but also on refining capacity. When even 
a small amount of the domestic or global oil refining capacity 
becomes unavailable, supply shortages can result for extended 
periods of time. The availability of fuel is also affected by demand 
for home heating oil, gasoline and other petroleum products, as 
well as crude oil reserves, dependence on foreign imports of 
crude oil and potential hostilities in oil producing areas of the 
world. Because of the effects of these factors on the price and 
availability of fuel, the cost and future availability of fuel cannot 
be predicted with any degree of certainty.

Our aircraft fuel purchase agreements do not protect us against 
price increases or guarantee the availability of fuel. Additionally, 
some of our competitors may have more leverage than we do in 
obtaining fuel. We have and may continue to enter into a variety 
of option contracts and swap agreements for crude oil, heating 
oil, and jet fuel to partially protect against significant increases 
in fuel prices. However, such contracts and agreements do not 
completely protect us against price volatility, are limited in volume 
and duration in the respective contract, and can be less effective 
during volatile market conditions and may carry counterparty 
risk. Under the fuel hedge contracts we may enter from time to 
time, counterparties to those contracts may require us to fund 
the margin associated with any loss position on the contracts. 
Meeting our obligations to fund these margin calls could adversely 
affect our liquidity.

Due to the competitive nature of the domestic airline industry, at 
times we have not been able to adequately increase our fares to 
offset the increases in fuel prices nor may we be able to do so in 
the future. Future fuel price increases, continued high fuel price 
volatility or fuel supply shortages may result in a curtailment of 
scheduled services and could have a material adverse effect on 
our financial condition and results of operations.

Our maintenance costs will increase as our 
fleet ages.

Our maintenance costs will increase as our fleet ages. In the past, 
we have incurred lower maintenance expenses because most of 
the parts on our aircraft were under multi-year warranties, but 
many of these warranties on JetBlue's existing fleet types have 
expired. If any maintenance provider with whom we have a flight 
hour agreement fails to perform or honor such agreements, 
we  could  incur  higher  interim  maintenance  costs  until  we 
negotiate new agreements. Furthermore we expect to continue 
to implement various fleet modifications over the next several 
years to ensure our aircraft's continued efficiency, modernization, 

 PART I  |   ITEM 1A RISK FACTORS

brand consistency and safety. Our plans to continue to restyle 
our Airbus A320 aircraft with new cabins, for example, require 
significant modification time. These fleet modifications require 
significant investment over several years, including taking aircraft 
out of service for several weeks at a time.

Our salaries, wages and benefits costs will 
increase as our workforce ages.

As our crewmembers' tenure with JetBlue matures, our salaries, 
wages and benefits costs increase. As our overall workforce ages, 
we expect our medical and related benefits to increase as well, 
despite an increased corporate focus on crewmember wellness.

Because we derive a portion of our revenues 
from operations outside the United States, 
the risks of doing business internationally, or 
in a particular country or region, could lower 
our revenues, increase our costs, reduce our 
profits, or disrupt our business.

We currently operate in 107 airports in 26 countries around the 
world. Our available seat miles that take off or land outside the 
United States represented approximately 36% of our revenues 
for the year ended December 31, 2021. Over the long term, we 
expect our international operations may account for an increasing 
portion of our total revenues and available seat miles.

Expansion into new international emerging markets may have 
risks due to factors specific to those markets. Emerging markets 
are countries which have less developed economies and may be 
vulnerable to economic and political instability, such as significant 
fluctuations in gross domestic product, interest and currency 
exchange  rates,  civil  disturbances,  government  instability, 
nationalization and expropriation of private assets, trafficking 
and the imposition of taxes or other charges by governments. 
The occurrence of any of these events in markets served by us 
and the resulting instability may adversely affect our business.

We have expanded and expect to continue to expand our service 
to countries in the Caribbean and Latin America, some of which 
have  less  developed  legal  systems,  financial  markets,  and 
business and political environments than the United States, and 
therefore present greater political, legal, regulatory, economic 
and operational risks. We emphasize legal compliance and have 
implemented and continue to implement and refresh policies, 
procedures and certain ongoing training of crewmembers with 
regard  to  business  ethics  and  compliance,  anti-corruption 
policies and many key legal requirements; however, there can be 
no assurance our crewmembers or third party service providers 
in such locations will adhere to our code of business conduct, 
anti-corruption policies, other Company policies, or other legal 
requirements. If we fail to enforce our policies and procedures 
properly  or  maintain  adequate  record-keeping  and  internal 
accounting practices to accurately record our transactions, 
we may be subject to sanctions. In the event we believe or have 

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

21

PART I  |   ITEM 1A RISK FACTORS

reason to believe our crewmembers have or may have violated 
applicable laws or regulations, we may be subject to investigation 
costs,  potential  penalties  and  other  related  costs  which  in 
turn could negatively affect our reputation, and our results of 
operations and cash flow.

In addition, to the extent we continue to grow our business both 
domestically and internationally, opening new markets requires us 
to commit a substantial amount of resources even before the new 
services commence. Expansion is also dependent upon our ability 
to maintain a safe and secure operation and requires additional 
personnel, equipment, and facilities. 

As a result, we are subject to the risks of doing business outside 
the United States, including:

	■ the costs of complying with laws, regulations, and policies 
(including taxation policies) of foreign governments relating 
to investments and operations, the costs or desirability of 
complying with local practices and customs, and the impact of 
various anti-corruption and other laws affecting the activities 
of U.S. companies abroad; 

	■ evolving local data residency requirements that require data to 
be stored only in and, in some cases, also to be accessed only 
from within, a certain jurisdiction;

	■ U.S. taxation of income earned abroad;

	■ import and export licensing requirements and regulations, 
as well as unforeseen changes in regulatory requirements, 
including imposition of tariffs or embargoes, export regulations, 
controls, and other trade restrictions; 

	■ political and economic instability;

	■ fluctuations in GDP, interest and currency exchange rates, 
civil disturbances, government instability, nationalization and 
expropriation of private assets, trafficking and the imposition 
of taxes or other charges by governments;

	■ health  and  safety  protocols,  including  global  care  and 
cleanliness certifications, at the airports in which we operate;

	■ the complexity of managing an organization doing business in 

many jurisdictions; 

	■ uncertainties as to local laws and enforcement of contract and 
intellectual property rights and occasional requirements for 
onerous contract clauses; and 

	■ rapid changes in government, economic, and political policies; 
political or civil unrest; acts of terrorism; or the threat of 
international boycotts or U.S. anti-boycott legislation.

While these factors and the impact of these factors are difficult 
to predict, any one or more of them could lower our revenues, 
affect our operations, increase our costs, reduce our profits, or 
disrupt our business. For example, in 2021 and 2020, our financial 
results were materially adversely affected by the global COVID-19 
pandemic. The occurrence of any of these events in markets 
served by us and the resulting instability may adversely affect 
our business.

22

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

Our comparatively high aircraft utilization rate 
helps us keep our costs low, but also makes us 
vulnerable to delays and cancellations; such 
delays and cancellations could reduce our 
profitability and reputation.

We  maintain  a  comparatively  high  daily  aircraft  utilization 
rate, which is the amount of time our aircraft spend in the air 
carrying passengers. High daily aircraft utilization is achieved 
in part by reducing turnaround times at airports so we can fly 
more hours on average in a day. Aircraft utilization is reduced 
by delays and cancellations from various factors, many of which 
are beyond our control, including adverse weather conditions, 
security requirements, air traffic congestion, and unscheduled 
maintenance  events.  The  majority  of  our  operations  are 
concentrated in the Northeast and Florida, which are particularly 
vulnerable to weather and congestion delays. Reduced aircraft 
utilization may limit our ability to achieve and maintain profitability 
as well as lead to customer dissatisfaction and reputational harm.

Our business is highly dependent on the New 
York metropolitan market and increases in 
competition or congestion or a reduction 
in demand for air travel in this market, or 
governmental reduction of our operating 
capacity at JFK, would harm our business.

We are highly dependent on the New York metropolitan market where 
we maintain a large presence with approximately one-half of our 
daily flights having JFK, LaGuardia, Newark, Westchester County 
Airport, or Newburgh’s Stewart International Airport as either their 
origin or destination. We have historically experienced an increase 
in flight delays and cancellations at these airports due to airport 
congestion which has adversely affected our operating performance 
and results of operations. Our business could be further harmed by 
an increase in the amount of direct competition we face in the New 
York metropolitan market or by continued or increased congestion, 
delays or cancellations. Our business would also be harmed by any 
circumstances causing a reduction in demand for air transportation 
in the New York metropolitan area, such as adverse changes in local 
economic conditions, health concerns, including COVID-19, negative 
public perception of New York City, acts of terrorism, or significant 
price or tax increases linked to increases in airport access costs and 
fees imposed on passengers.

Extended interruptions or disruptions in service 
at one or more of our focus cities could have a 
material adverse impact on our operations.

Our business is heavily dependent on our operations in the New 
York Metropolitan area, particularly at JFK, and at our other focus 
cities in Boston, Orlando, Fort Lauderdale, the Los Angeles basin, 
and San Juan, Puerto Rico. Each of these operations includes 
flights that gather and distribute traffic to other major cities. A 
significant interruption or disruption in service at one or more 
of our focus cities could have a serious impact on our business, 
financial condition and results of operations.

We may be impacted by increases in airport 
expenses relating to infrastructure and 
facilities.

In order to operate within our current markets as well as continue 
to grow in new markets, we must be able to obtain adequate 
infrastructure and facilities within the airports we serve. This 
includes gates, check-in facilities, operations facilities, and 
landing slots, where applicable. The costs associated with these 
airports are often negotiated on a short-term basis with the 
airport authority and we could be subject to increases in costs on 
a regular basis with or without our approval. There is a possibility 
that airport authorities, suffering from revenue shortfalls due to 
the pandemic, may attempt to recover those shortfalls by passing 
along the costs or increasing rents or fees to airline tenants. In 
addition, our operations concentrated in older airports may be 
harmed if the infrastructure at those older airports fails to operate 
as  expected  due  to  age,  overuse,  or  significant  unexpected 
weather events.

Our results of operations fluctuate due to 
seasonality, weather, and other factors.

We expect our quarterly operating results to fluctuate due to 
seasonality including high vacation and leisure demand generally 
occurring  on  our  Florida  routes  between  October  and  April 
and on our western routes during the summer. Actions of our 
competitors and the impact of COVID-19 and travel restrictions 
may also contribute to fluctuations in our results. We are more 
susceptible to adverse weather conditions, including snow storms 
and hurricanes, as a result of our operations being concentrated 
on the East Coast, than some of our competitors. Our Florida and 
Caribbean operations are subject to hurricanes. As we enter new 
markets we could be subject to additional seasonal variations 
along  with  any  competitive  responses  to  our  entry  by  other 
airlines. Price changes in aircraft fuel as well as the timing and 
amount of maintenance and advertising expenditures also impact 
our operations. As a result of these factors, quarter-to-quarter 
comparisons of our operating results may not be a good indicator 
of our future performance. In addition, it is possible in any future 
period our operating results could be below the expectations of 
investors and any published reports or analysis regarding JetBlue. 
In such an event, the price of our common stock could decline, 
perhaps substantially. In addition, the effects of the COVID-19 
pandemic has and may continue to disrupt traditional seasonality 
in our industry and geographies due to quarantines, rising case 
counts and changes in governmental travel related regulation.

We are subject to the risks of having a limited 
number of suppliers for our aircraft, engines, 
and our Fly-Fi® product.

Our current dependence on five types of aircraft and engines for all 
of our flights makes us vulnerable to significant problems associated 
with the Pratt & Whitney Geared Turbofan Engines, or PW1133G-JM 
engine, on our A321neo fleet, International Aero Engines, or IAE 
V2533-A5 engine on our Airbus A321 fleet, the International Aero 
Engines, or IAE V2527-A5 engine, on our Airbus A320 fleet, the Pratt 

 PART I  |   ITEM 1A RISK FACTORS

& Whitney Geared Turbofan Engines, or PW1524G-3, engine on our 
A220 fleet, and the General Electric Engines CF34-10 engine on our 
Embraer E190 fleet. This could include design defects, mechanical 
problems, contractual performance by the manufacturers, or 
adverse perception by the public which would result in customer 
avoidance or in actions by the FAA resulting in an inability to operate 
our aircraft. Carriers operating a more diversified fleet are better 
positioned than we are to manage such events.

Our Fly-Fi® service uses technology and satellite access through 
our agreement with Thales Avionics, Inc., or Thales. An integral 
component of the Fly-Fi® system is the antenna, which is supplied 
to us by Thales. If Thales were to stop supplying us with its 
antennas for any reason, we would have to incur significant costs 
to procure an alternate supplier. Additionally, if the satellites 
Fly-Fi® uses were to become inoperable for any reason, we would 
have to incur significant costs to replace the service.

Tariffs imposed on commercial aircraft and 
related parts imported from outside the United 
States, or tariffs that may be escalated over 
time, may have a material adverse effect on 
our fleet, business, financial condition and 
results of operations.

Certain of the products and services that we purchase, including 
aircraft and related parts, are sourced from suppliers located 
outside the United States, and the imposition of new tariffs, 
or any increase in existing tariffs, by the U.S. government on 
the importation of such products or services could materially 
increase the amounts we pay for them. 

On October 2, 2019, the World Trade Organization ruled that the 
United States could impose up to $7.5 billion in retaliatory tariffs 
in response to European Union subsidies to Airbus. On October 18, 
2019, the United States imposed these tariffs on certain imports 
from the European Union, including an ad valorem duty of 10% 
on commercial aircraft and related parts. On February 14, 2020, 
the  United  States  announced  it  would  increase  the  tariff  to 
15% with an effective date of March 18, 2020. As of January 12, 
2021, the tariff also applies to certain aircraft parts imported 
from specific countries into the United States for consumption. 
These tariffs apply to aircraft and other parts that we are already 
contractually obligated to purchase. In March 2021, the U.S. Trade 
Representative announced a four-month suspension of the tariff 
that was followed by an announcement in June 2021 that the 
suspension will be extended for five years. 

The imposition of these or any other tariffs could substantially 
increase  the  cost  of,  among  other  things,  new  aircraft  and 
parts, which in turn could have a material adverse effect on our 
fleet, business, financial condition and results of operations. 
We  may  also  seek  to  postpone  or  cancel  delivery  of  certain 
aircraft currently scheduled for delivery, and we may choose 
not to purchase in the future as many aircraft as we intended. 
In addition, should additional or different retaliatory tariffs be 
imposed, our business could be harmed. Any such action could 
have a material adverse effect on the size of our fleet, business, 
financial condition and results of operations.

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PART I  |   ITEM 1A RISK FACTORS

Our Northeast Alliance with American Airlines 
is Subject to Challenge.

In  July  2020,  we  announced  a  strategic  partnership  with 
American Airlines Group Inc., designed to optimize our and 
American Airlines’ networks through certain flights operated 
by  us  and  American  Airlines  to  and  from  John  F.  Kennedy 
International  Airport,  LaGuardia  Airport,  Newark  Liberty 
International Airport and Boston Logan International Airport, 
which we refer to as the Northeast Alliance. On September 21, 
2021, the United States Department of Justice, along with the 
Attorneys General of each of the States of Arizona, California, and 
Florida, the Commonwealths of Massachusetts, Pennsylvania 
and Virginia, and the District of Columbia, filed a lawsuit in the 
United States District Court for the District of Massachusetts 
against us and American Airlines concerning the Northeast 
Alliance. The lawsuit asserts and seeks an adjudication that the 

Northeast Alliance violates Section 1 of the Sherman Act, and 
that we and American Airlines should be permanently enjoined 
from continuing and restrained from further implementing the 
Northeast Alliance.

We and American Airlines established the Northeast Alliance to 
unlock capacity growth and customer benefits neither of us could 
achieve independently and to better compete in the northeast 
market. We believe the lawsuit is without merit, we, along with 
American Airlines, intend to defend this matter vigorously. If we 
are unsuccessful, the failure to achieve the intended benefits 
of  the  Northeast  Alliance  could  have  an  adverse  impact  on 
our  business,  financial  condition  and  results  of  operations. 
Additionally, we are incurring costs associated with implementing 
operational and marketing elements of the Northeast Alliance, 
which would not be recoverable if we were required to unwind all 
or a portion of the Northeast Alliance.

Data and Information Security Related Risks

Our reputation and business may be harmed 
and we may be subject to legal claims 
if there is loss, unlawful disclosure or 
misappropriation of, or unsanctioned access 
to, our customers’, crewmembers’, business 
partners’ or our own information or other 
breaches of our information security.

In the current environment, there are numerous and evolving 
risks to cybersecurity and privacy, including criminal hackers, 
hacktivists, state-sponsored intrusions, industrial espionage, 
employee malfeasance, and human or technological error. High-
profile security breaches at other companies and in government 
agencies have increased in recent years, and security industry 
experts and government officials have warned about the risks 
of hackers and cyberattacks targeting businesses such as ours. 
Computer hackers routinely attempt to breach our networks. 
When the Company learns of security incidents, we investigate 
the incident, which includes making reports to law enforcement, 
as appropriate.

We also are aware that hackers may attempt to fraudulently 
induce  crewmembers,  customers,  or  others  to  disclose 
information or unwittingly provide access to systems or data. 
We make extensive use of online services and centralized data 
processing, including through third party service providers or 
business providers. The secure maintenance and transmission 
of customer and crewmember information is a critical element 
of our operations. Our information technology and other systems 
and those of service providers or business partners, that maintain 
and transmit customer and our information, may be compromised 
by a malicious third party penetration of our network security, or 
of a business partner, or impacted by deliberate or inadvertent 
actions or inactions by our crewmembers, or those of a business 

partner. The risk of cyberattacks to our Company also includes 
attempted breaches of contractors, business partners, vendors, 
and other third parties. As a result, personal information may 
be  lost,  disclosed,  accessed,  or  taken  without  consent.  We 
transmit confidential credit card information by way of secure 
private retail networks and rely on encryption and authentication 
technology licensed from third parties to provide the security 
and authentication necessary to effect secure transmission and 
storage of confidential information.

While the Company makes significant efforts to ensure the 
security  of  its  computer  network,  we  cannot  provide  any 
assurances that our efforts will defend against all cyberattacks. 
Any compromises to our security or computer network could 
have a material adverse effect on the reputation, business, 
operating results, and financial condition of the Company, and 
could result in a loss of customers. Additionally, any material 
failure by the Company to achieve or maintain compliance with 
the Payment Card Industry, or PCI, security requirements or 
rectify a security issue may result in fines and the imposition 
of restrictions on the Company's ability to accept credit cards as 
a form of payment. Any such loss, disclosure or misappropriation 
of, or access to, customers’, crewmembers’ or business partners’ 
information or other breach of our information security can 
result in legal claims or legal proceedings, including regulatory 
investigations  and  actions,  may  have  a  negative  impact  on 
our reputation, may lead to regulatory enforcement actions 
against us, and may materially adversely affect our business, 
operating results, and financial condition. Furthermore, the loss, 
disclosure or misappropriation of our business information may 
materially adversely affect our business, operating results, and 
financial condition. The regulations in this area continue to 
develop and evolve. International regulation adds complexity 
as we expand our service and include more passengers from 
other countries.

24

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 PART I  |   ITEM 1A RISK FACTORS

to address these issues appropriately could also give rise to 
additional legal risks, which, in turn, could increase the size and 
number of litigation claims and damages asserted or subject us 
to enforcement actions, fines and penalties, and cause us to incur 
further related costs and expenses.

We rely heavily on automated systems to 
operate our business; any failure of these 
systems could harm our business.

We are dependent on automated systems and technology to 
operate our business, enhance the JetBlue Experience, and 
achieve low operating costs. The performance and reliability 
of our automated systems and data centers is critical to our 
ability to operate our business and compete effectively. These 
systems include our computerized airline reservation system, 
flight operations system, telecommunications systems, website, 
maintenance systems, check-in kiosks, and our primary and 
redundant data centers. Our website and reservation system 
must  be  able  to  securely  accommodate  a  high  volume  of 
traffic and deliver important flight information. These systems 
require upgrades or replacement periodically, which involve 
implementation and other operational risks. Our business may 
be harmed if we fail to operate, replace or upgrade our systems 
or data center infrastructure successfully.

We  rely  on  third  party  providers  of  our  current  automated 
systems and data center infrastructure for technical support. 
If  our  current  providers  were  to  fail  to  adequately  provide 
technical support for any one of our key existing systems or if 
new or updated components were not integrated smoothly, we 
could experience service disruptions, which could result in the 
loss of important data, increase our expenses, decrease our 
revenues and generally harm our business, reputation and brand. 
Furthermore,  our  automated  systems  cannot  be  completely 
protected against events beyond our control, including natural 
disasters,  computer  viruses,  cyberattacks,  other  security 
breaches,  or  telecommunications  failures.  Substantial  or 
sustained system failures could impact customer service and 
result in our customers purchasing tickets from other airlines. 
We have implemented security measures and change control 
procedures and have disaster recovery plans. We also require 
our third party providers to have disaster recovery plans; however, 
we cannot assure you these measures are adequate to prevent 
disruptions, which, if they were to occur, could result in the loss 
of important data, increase our expenses, decrease our revenues, 
and generally harm our business, reputation, and brand.

Data security compliance requirements could 
increase our costs, and any significant data 
breach could disrupt our operations and harm 
our reputation, business, results of operations 
and financial condition.

The  Company  is  subject  to  increasing  legislative,  regulator, 
and customer focus on privacy issues and data security. Our 
business  requires  the  appropriate  and  secure  utilization  of 
customer, crewmember, business partner, and other sensitive 
information. We cannot be certain that advances in criminal 
capabilities (including cyberattacks or cyber intrusions over the 
Internet, malware, computer viruses, and the like), discovery of 
new vulnerabilities or attempts to exploit existing vulnerabilities 
in our systems, other data thefts, physical system or network 
break-ins or inappropriate access, or other developments will not 
compromise or breach the technology protecting the networks 
that access and store sensitive information. The risk of a security 
breach or disruption, particularly through cyberattack or cyber 
intrusion, including by computer hackers, foreign governments, 
and cyber terrorists, has increased as the number, intensity, and 
sophistication of attempted attacks and intrusions from around 
the world have increased.

Furthermore,  there  has  been  heightened  legislative  and 
regulatory focus on data security in the U.S. and abroad, including 
requirements for varying levels of customer notification in the 
event of a data breach. Many of our commercial business partners, 
including credit card companies, have imposed data security 
standards that we must meet. In particular, we are required by 
the Payment Card Industry Security Standards Council, founded 
by the credit card companies, to comply with their highest level 
of data security standards. We will continue our efforts to meet 
the privacy and data security obligations; however, it is possible 
that certain new obligations may be difficult to meet and could 
increase our costs.

A significant data security breach or our failure to comply with 
applicable U.S. or foreign data security regulations or other 
data security standards may expose us to litigation, claims for 
contract breach, fines, sanctions or other penalties, which could 
disrupt our operations, harm our reputation, and materially and 
adversely affect our business, results of operations, and financial 
condition. The costs to remediate breaches and similar system 
compromises that do occur could be material. In addition, as cyber 
criminals become more frequent, intense, and sophisticated, 
the costs of proactive defensive measures may increase. Failure 

Human Capital Related Risks

If we are unable to attract and retain qualified 
personnel or fail to maintain our company 
culture, our business could be harmed.

We  compete  against  other  major  U.S.  airlines  for  pilots, 
mechanics, and other skilled labor; some of them offer wage and 
benefit packages exceeding ours. As more pilots in the industry 

approach mandatory retirement age, the U.S. airline industry may 
be affected by a pilot shortage. We may be required to increase 
wages and/or benefits in order to attract and retain qualified 
personnel or risk considerable crewmember turnover. In addition, 
we have had crewmembers take opt out packages to reduce our 
costs and we may continue to lose crewmembers due to the 
impact of COVID-19 on aviation and we may lose crewleaders 

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

25

PART I  |   ITEM 1A RISK FACTORS

as a result of restrictions imposed under the CARES Act, the 
Consolidated  Appropriations  Act,  and  the  American  Rescue 
Plan Act. If we are unable to hire, train, and retain qualified 
crewmembers representing diverse backgrounds, experiences, 
and skill sets, our business could be harmed and we may be 
unable to implement our growth plans. In addition, our business 
may be harmed if we lose too many individuals with institutional 
knowledge.

We believe one of our competitive strengths is our service-
oriented company culture, which emphasizes friendly, helpful, 
team-oriented,  and  customer-focused  crewmembers.  Our 
company  culture  is  important  to  providing  high  quality 
customer service and having a productive workforce in order 
to help keep our costs low. As we experience turnover, we 
may be unable to identify, hire, or retain enough people who 
meet the above criteria, including those in management or 
other key positions. Our company culture could otherwise 
be adversely affected by our growing operations and broader 
geographic diversity. If we fail to maintain the strength of our 
company culture, our competitive ability and our business may 
be harmed.

Reputational Risks

Our reputation and financial results could be 
harmed in the event of an accident or incident 
involving our aircraft.

An accident or incident involving one of our aircraft could involve 
significant potential claims of injured passengers or others in 
addition to repair or replacement of a damaged aircraft and its 
consequential temporary or permanent loss from service. We 
are required by the DOT to carry liability insurance. Although 
we believe we currently maintain liability insurance in amounts 
and of the type generally consistent with industry practice, the 
amount of such coverage may not be adequate and we may be 
forced to bear substantial losses from an accident or incident. 
Substantial claims resulting from an accident or incident in 
excess  of  our  related  insurance  coverage  would  harm  our 
business and financial results. Moreover, any aircraft accident 
or incident, even if fully insured, could cause a public perception 
we are less safe or reliable than other airlines which would harm 
our business.

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JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

We may be subject to unionization, work 
stoppages, slowdowns or increased labor 
costs and the unionization of the Company’s 
pilots and inflight crewmembers could result in 
increased labor costs.

Our business is labor intensive and the unionization of any of our 
crewmembers could result in demands that may increase our 
operating expenses and adversely affect our financial condition 
and results of operations. Any of the different crafts or classes 
of our crewmembers could unionize at any time, which would 
require us to negotiate in good faith with the crewmember group’s 
certified  representative  concerning  a  collective  bargaining 
agreement. In addition, we may be subject to disruptions by unions 
protesting the non-union status of our other crewmembers. Any 
of these events would be disruptive to our operations and could 
harm our business.

In general, unionization has increased costs in the airline industry. 
In 2014, our pilots voted to be represented by the Airlines Pilot 
Association, or ALPA and our first collective bargaining agreement 
was ratified by the pilots and became effective on August 1, 2018. 
In April 2018, JetBlue inflight crewmembers elected to be solely 
represented by the Transport Workers Union of America, or 
TWU. The NMB certified the TWU as the representative body for 
JetBlue inflight crewmembers. In November 2020, our inflight 
crewmembers voted to decline the ratification of a tentative 
collective bargaining agreement between JetBlue and TWU. 
We reached a final agreement for the first collective bargaining 
agreement which was ratified by our inflight crewmembers in 
December 2021. 

Our business depends on our strong reputation 
and the value of the JetBlue brand.

The JetBlue brand name symbolizes high-quality friendly customer 
service, innovation, fun, and a pleasant travel experience. JetBlue 
is a widely recognized and respected global brand; the JetBlue 
brand is one of our most important and valuable assets. The 
JetBlue brand name and our corporate reputation are powerful 
sales and marketing tools and we devote significant resources 
to promoting and protecting them. Adverse publicity, whether 
or  not  justified,  relating  to  activities  by  our  crewmembers, 
contractors, or agents could tarnish our reputation and reduce 
the value of our brand. Increasingly the perception our customers 
and other stakeholders have about how we address the risks 
and opportunities we face related to DEI and climate change 
engagement, our role in the communities in which we operate 
and our relationship with our crewmembers will have an impact 
on our reputation. Damage to our reputation and loss of brand 
equity could reduce demand for our services and thus have an 
adverse effect on our financial condition, liquidity, and results of 
operations, as well as require additional resources to rebuild our 
reputation and restore the value of our brand.

 PART I  |   ITEM 1A RISK FACTORS

Financing and Financial Risks

We have a significant amount of fixed 
obligations and we will incur significantly more 
fixed obligations which could harm our ability 
to service our current obligations or satisfy 
future fixed obligations.

As of December 31, 2021, our debt of $4.0 billion accounted for 51% 
of our total capitalization. In addition to long-term debt, we have 
a significant amount of other fixed obligations under operating 
leases related to our aircraft, airport terminal space, airport 
hangars, other facilities and office space. As of December 31, 
2021, future minimum payments under non-cancelable leases 
and other financing obligations were approximately $2.9 billion 
for 2022 through 2026 and an aggregate of $1.1 billion for the years 
thereafter. T5 at JFK is under a lease with the PANYNJ that ends 
on the 28th anniversary of the date of beneficial occupancy of T5i. 
The minimum payments under this lease have been included in 
the future minimum payment totals above.

As of December 31, 2021, we had commitments of approximately 
$7.5 billion to purchase 126 additional aircraft and related flight 
equipment  through  2027,  including  estimated  amounts  for 
contractual price escalations and pre-delivery deposits. We 
may  incur  additional  debt  and  other  fixed  obligations  as  we 
take delivery of new aircraft or finance unencumbered aircraft 
in our fleet and other equipment and continue to expand into 
new or existing markets. In an effort to limit the incurrence of 
significant additional debt, we may seek to defer some of our 
scheduled deliveries, sell or lease aircraft to others, or pay cash 
for new aircraft, to the extent necessary or possible. The amount 
of our existing debt, and other fixed obligations, and potential 
increases in the amount of our debt and other fixed obligations 
could  have  important  consequences  to  investors  and  could 
require a substantial portion of cash flows from operations for 
debt service payments, thereby reducing the availability of our 
cash flow to fund working capital, capital expenditures and other 
general corporate purposes.

Our level of debt and other fixed obligations could:

	■ impact our ability to obtain additional financing to support 
capital expansion plans and for working capital and other 
purposes on acceptable terms or at all;

	■ divert substantial cash flow from our operations, execution 
of our commercial initiatives and expansion plans in order to 
service our fixed obligations;

	■ require us to incur more interest expense than we currently do 
if rates were to increase, since approximately 3% of our debt 
has floating interest rates; and

	■ place us at a possible competitive disadvantage compared to 
less leveraged competitors and competitors with better access 
to capital resources or more favorable financing terms.

Our ability to make scheduled payments on our debt and other 
fixed obligations will depend on our future operating performance 
and cash flows, which in turn will depend on prevailing economic 
and political conditions and financial, competitive, regulatory, 
business and other factors, many of which are beyond our control. 
We are principally dependent upon our operating cash flows and 
access to the capital markets to fund our operations and to make 
scheduled payments on debt and other fixed obligations. We 
cannot assure that we will be able to generate sufficient cash 
flows from our operations or from capital market activities to 
pay our debt and other fixed obligations as they become due. If 
we fail to do so our business could be harmed. If we are unable 
to make payments on our debt and other fixed obligations, we 
could be forced to renegotiate those obligations or seek to obtain 
additional equity or other forms of additional financing.

Our level of indebtedness may limit our 
ability to incur additional debt to meet future 
financing needs.

We typically finance our aircraft through either secured debt, 
lease financing, or through cash from operations. The impact 
on  financial  institutions  from  global  economic  conditions, 
including COVID-19, may adversely affect the availability and 
cost of credit to JetBlue as well as to prospective purchasers of 
our aircraft should we undertake to sell in the future, including 
financing commitments we have already obtained for purchases 
of new aircraft or financing or refinancing of existing aircraft. 
To the extent we finance our activities with additional debt, we 
may become subject to financial and other covenants that may 
restrict our ability to pursue our strategy or otherwise constrain 
our operations.

Our liquidity could be adversely impacted 
in the event one or more of our credit card 
processors were to impose material reserve 
requirements for payments due to us from 
credit card transactions.

We currently have agreements with organizations that process 
credit card transactions arising from purchases of air travel 
tickets by our customers. Credit card processors have financial 
risk associated with tickets purchased for travel which can occur 
several weeks after the purchase. Our credit card processing 
agreements  provide  for  reserves  to  be  deposited  with  the 
processor in certain circumstances. We do not currently have 
reserves posted for our credit card processors. If circumstances 
were to occur requiring us to deposit reserves, the negative 
impact on our liquidity could be significant which could materially 
adversely affect our business.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

27

PART I  |   ITEM 1A RISK FACTORS

We are subject to certain restrictions on our 
business as a result of our participation in 
governmental programs under the CARES Act, 
the Consolidated Appropriations Act, and the 
American Rescue Plan Act (collectively the 
"Acts").

January 15, 2021, March 5, 2021 and April 29, 2021. The loans 
have a 10-year term and bear interest on the principal amount 
outstanding at an annual rate of 1.00% until January 15, 2026, and 
the applicable SOFR plus 2.00% thereafter until January 15, 2031. 
In consideration for the Payroll Support 2 Payments, we issued 
warrants to purchase approximately 1.0 million shares of our 
common stock to Treasury at an exercise price of $14.43 per share.

CARES ACT – PAYROLL SUPPORT PROGRAM

Under the CARES Act, assistance was made available to the 
aviation industry in the form of direct payroll support (the "Payroll 
Support Program") and secured loans (the "Loan Program") from 
the United States Department of the Treasury ("Treasury").

On April 23, 2020, we entered into a Payroll Support Program 
Agreement (the "PSP Agreement") under the CARES Act with 
Treasury  governing  our  participation  in  the  Payroll  Support 
Program. Under the Payroll Support Program, Treasury provided 
us with a total of approximately $963 million (the "Payroll Support 
Payments") consisting of $704 million in grants and $259 million 
in unsecured term loans. The loans have a 10-year term and bear 
interest on the principal amount outstanding at an annual rate of 
1.00% until April 23, 2025, and the applicable Secured Overnight 
Financing Rate ("SOFR") plus 2.00% thereafter until April 23, 2030. 
The principal amount may be repaid at any time prior to maturity 
at par. As part of the agreement, JetBlue issued to Treasury 
warrants to acquire more than 2.7 million shares of our common 
stock under the program at an exercise price of $9.50 per share.

CARES ACT – SECURED LOAN PROGRAM

Under the CARES Act Loan Program, JetBlue had the ability to 
borrow up to a total of approximately $1.9 billion from Treasury. 
We entered into a loan and guarantee agreement (the "Loan 
Agreement")  with  Treasury  and  made  an  initial  drawing  of 
$115 million under the Loan Agreement on September 29, 2020. 
In connection with this initial drawing, we entered into a warrant 
agreement  with  Treasury,  pursuant  to  which  we  issued  to 
Treasury warrants to purchase approximately 1.2 million shares 
of our common stock at an exercise price of $9.50 per share.

On September 15, 2021, the Company repaid the full amount 
of outstanding borrowings under the Loan Agreement, which, 
together with accrued interest and fees, totaled approximately 
$118 million. As of December 31, 2021, we did not have a balance 
outstanding  and  all  obligations  under  the  Loan  Agreement, 
including all pledges of collateral, were terminated in full.

CONSOLIDATED APPROPRIATIONS ACT – PAYROLL SUPPORT 
PROGRAM 2

On January 15, 2021, we entered into a Payroll Support Program 
Extension Agreement with Treasury governing our participation 
in the federal Payroll Support Program for passenger air carriers 
under the United States Consolidated Appropriations Act, 2021 
(the “Payroll Support Program 2"). Treasury provided us with a total 
of approximately $580 million (the "Payroll Support 2 Payments") 
under  the  program,  consisting  of  $436  million  in  grants  and 
$144 million in unsecured term loans, with funding received on 

28

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

AMERICAN RESCUE PLAN ACT – PAYROLL SUPPORT 
PROGRAM 3

On May 6, 2021, we entered into a Payroll Support 3 Agreement 
with Treasury governing our participation in the federal payroll 
support program for passenger air carriers under Section 7301 
of the American Rescue Plan Act of 2021 (the "Payroll Support 
Program 3"). Treasury provided us with a total of approximately 
$541 million (the "Payroll Support 3 Payments") under the program, 
consisting of $409 million in grants and $132 million in unsecured 
term loans. The loans have a 10-year term and bear interest on 
the principal amount outstanding at an annual rate of 1.00% until 
May 6, 2026, and the applicable SOFR plus 2.00% thereafter until 
May 6, 2031. In consideration for the Payroll Support 3 Payments, we 
issued warrants to purchase approximately 0.7 million shares of our 
common stock to Treasury at an exercise price of $19.90 per share.

The warrants associated with each of the support programs 
described above will expire 5 years after issuance and will be 
exercisable either through net cash settlement or net share 
settlement, at our option, in whole or in part at any time.

In accordance with any grants and/or loans received under the 
Acts, we are required to comply with the relevant provisions of 
the Acts which, among other things, includes the following: the 
requirement to use the Payroll Support Payments, the Payroll 
Support  2  Payments,  and  the  Payroll  Support  3  Payments 
exclusively for the continuation of payment of crewmember 
wages, salaries and benefits; the requirement that certain levels 
of commercial air service be maintained until March 1, 2022; the 
prohibitions on share repurchases and the payment of common 
stock dividends; and restrictions on the payment of certain 
executive compensation vary depending on the type of support 
received. 

The substance and duration of restrictions to which  we are 
subject under the grants and/or loans under the Acts, including, 
but not limited to, those outlined above, will materially affect the 
Company's operations, and the Company may not be successful in 
managing these impacts. Further, these restrictions could limit our 
ability to take actions that we otherwise might have determined 
to be in the best interest of our Company and our shareholders. 
In  particular,  limitations  on  executive  compensation,  which 
currently, depending on the form of aid, could extend through 
April 1, 2023, may impact the Company's ability to attract and 
retain senior management or attract other key employees during 
this critical time. We cannot predict whether the assistance under 
any of these programs will be adequate to support our business 
for the duration of the COVID-19 pandemic or whether additional 
assistance will be required or available in the future.

We have a significant amount of indebtedness 
from fixed obligations and may seek material 
amounts of additional financial liquidity in 
the short-term, and insufficient liquidity may 
have a material adverse effect on our financial 
condition and business.

We  have  a  significant  amount  of  indebtedness  from  fixed 
obligations, including aircraft lease and debt financings, leases 
of airport property, secured loan facilities and other facilities, and 
other material cash obligations. In addition, we have substantial 
non-cancelable commitments for capital expenditures, including 
for the acquisition of new aircraft and related spare engines.

In addition, in response to the travel restrictions, decreased 
demand and other effects the COVID-19 pandemic has had and 
is expected to have on our business, we may continue to seek 
material amounts of additional financial liquidity in the short-term, 
which  may  include  the  issuance  of  additional  unsecured  or 
secured debt securities, equity securities and equity-linked 
securities, the sale of assets, the entry into sale-leaseback 
transactions,  as  well  as  additional  bilateral  and  syndicated 
secured and/or unsecured credit facilities, among other items. 
If our credit ratings were to be further downgraded, or general 
market conditions were to ascribe higher risk to our rating levels, 
the airline industry, or our business, our access to capital and the 
cost of any debt financing would be negatively affected. There can 
be no assurance as to the timing of any such issuance, which may 
be in the near term, or that any such additional financing will be 
completed on favorable terms, or at all.

Although our cash flows from operations and available capital, 
including the proceeds from financing transactions, have been 
sufficient to meet our obligations and commitments to date, our 
liquidity has been, and may in the future be, negatively affected 
by the risk factors described herein. If our liquidity is materially 
diminished, we might not be able to timely pay our leases and 
debts or comply with certain operating and financial covenants 
under our financing and credit card processing agreements or with 
other material provisions of its contractual obligations. Moreover, 
as a result of our recent financing activities in response to the 
COVID-19 pandemic, the number of financings and the aggregate 
amount of indebtedness with respect to which such covenants 
and provisions apply has increased, thereby subjecting us to 
more substantial risk of cross-default and cross-acceleration 
in the event of breach, and additional operating and financial 
covenants could become binding on us as we continue to seek 
additional liquidity. In addition, we have agreements with financial 
institutions that process customer credit card transactions for 
the sale of air travel and other services. Under certain of our 
credit card processing agreements, the financial institutions in 
certain circumstances have the right to require that we maintain 
a reserve equal to a portion of advance ticket sales that have been 
processed by that financial institution, but for which we have not 
yet provided the air transportation. Such financial institutions 
may require cash or other collateral reserves to be established or 
withholding of payments related to receivables to be collected, 
including  if  we  do  not  maintain  certain  minimum  levels  of 
unrestricted cash, cash equivalents and short-term investments. 

 PART I  |   ITEM 1A RISK FACTORS

In light of the affect COVID-19 is having on demand and, in turn, 
capacity, we have seen an increase in demand from consumers for 
refunds on their tickets, and we anticipate this will continue to be 
the case for the foreseeable future. Refunds lower our liquidity and 
put us at risk of triggering liquidity covenants in these processing 
agreements and, in doing so, could force us to post cash collateral 
with the credit card companies for advance ticket sales. We also 
maintain certain insurance- and surety-related agreements under 
which counterparties may require collateral. See "Our liquidity 
could be adversely impacted in the event one or more of our credit 
card processors were to impose material reserve requirements for 
payments due to us from credit card transactions".

Our substantial level of indebtedness, particularly following the 
additional liquidity transactions completed and contemplated in 
response to the impacts of COVID-19, and non-investment grade 
credit rating, as well as market conditions and the availability of 
assets as collateral for loans or other indebtedness, together with 
the effect the COVID-19 pandemic has had on the global economy 
generally and the air transportation industry specifically, may 
make it difficult for the Company to raise additional capital if 
needed to meet its liquidity needs on acceptable terms, or at all. 

See "Part II - Item 7. Management's Discussion and Analysis of 
Financial Condition and Results of Operations" of this report for 
additional information regarding the Company's liquidity as of 
December 31, 2021.

We may never realize the full value of our 
intangible assets or our long-lived assets 
causing us to record impairments that may 
negatively affect our financial condition and 
operating results.

In  accordance  with  applicable  accounting  standards,  we 
are required to test its indefinite-lived intangible assets for 
impairment on an annual basis, or more frequently where there 
is an indication of impairment. In addition, we are required to 
test certain of its other assets for impairment where there is any 
indication that an asset may be impaired.

We may be required to recognize losses in the future due to, among 
other factors, extreme fuel price volatility, tight credit markets, 
government regulatory changes, decline in the fair values of certain 
tangible or intangible assets, such as aircraft, route authorities, 
airport slots and frequent flyer database, unfavorable trends in 
historical or forecasted results of operations and cash flows and 
an uncertain economic environment, as well as other uncertainties. 
For  example,  during  the  year  ended  December  31,  2020,  we 
recorded impairment charges of $273 million associated with our 
E190 fleet due to COVID-19. We can provide no assurance that a 
material impairment loss of tangible or intangible assets will not 
occur in a future period, and the risk of future material impairments 
has been significantly heightened as result of the effects of the 
COVID-19 pandemic on our flight schedules and business. The value 
of our aircraft could also be impacted in future periods by changes 
in supply and demand for these aircraft. Such changes in supply and 
demand for certain aircraft types could result from the grounding 
of aircraft. A further impairment loss could have a material adverse 
effect on our financial condition and operating results.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

29

PART I  |   ITEM 1A RISK FACTORS

Risks Associated with the Airline Industry

We could be adversely affected by an outbreak 
of a disease or an environmental disaster that 
significantly affects travel behavior.

We may be affected by global climate change 
or by legal, regulatory or market responses to 
such change.

Any outbreak of another disease or variants of COVID-19, which 
affect travel behavior, travel demand, or travel restrictions, or a 
similar public health threat, or fear of such an event could have 
a material adverse impact on airlines. In addition, outbreaks of 
disease could result in quarantines of our personnel, business 
partners and their suppliers, or an inability to access facilities or 
our aircraft, which could adversely affect our operations. Similarly, 
if an environmental disaster were to occur and adversely impact 
any of our destination cities, travel behavior could be affected and 
in turn, could materially adversely impact our business, operating 
results, liquidity and financial condition. 

Compliance with future environmental 
regulations may harm our business.

Many aspects of airlines’ operations are subject to increasingly 
stringent  environmental  regulations,  and  growing  concerns 
about climate change may result in the imposition of additional 
regulation. Since the domestic airline industry is increasingly 
price  sensitive,  we  may  not  be  able  to  recover  the  cost  of 
compliance with new or more stringent environmental laws and 
regulations from our customers, which could adversely affect our 
business. Although we don't expect the costs of complying with 
current environmental regulations will have a material adverse 
effect on our financial position, results of operations, or cash 
flows, no assurance can be made that the costs of complying 
with environmental regulations in the future will not have such 
an effect.

Federal budget constraints or federally 
imposed furloughs due to budget negotiation 
deadlocks may adversely affect our industry, 
business, results of operations and financial 
position.

Many of our airline operations are regulated by governmental 
agencies, including, but not limited to, the DOT, FAA, CBP, and 
the TSA. If the federal government were to continue experiencing 
issues in reaching budgetary consensus in the future resulting 
in mandatory furloughs and/or other budget constraints, or if a 
government shutdown were to continue for an extended period of 
time, our operations and results of operations could be materially 
negatively impacted. The travel behaviors of the flying public 
could also be affected, which may materially adversely impact 
our industry and our business.

Concern over climate change, including the impact of global 
warming, has led to significant U.S. and international legislative 
and regulatory efforts to limit GHG emissions, including our 
aircraft and ground operations emissions. In October 2016, the 
ICAO passed a resolution adopting the Carbon Offsetting and 
Reduction Scheme for International Aviation ("CORSIA"), which is 
a global, market-based emissions offset program to encourage 
carbon-neutral  growth  beyond  2020.  Annual  international 
emissions  reporting  is  required  via  CORSIA  as  of  the  2019 
reporting year, and offsetting compliance is scheduled to be 
implemented through multiple phases beginning in 2021. In 2020, 
given the impacts of COVID-19, which dramatically reduced 2020 
emissions, ICAO agreed that the baseline from which the industry 
achieves carbon neutral growth would be from 2019 only, rather 
than an average of 2019 and 2020 as originally intended. ICAO 
continues to develop details regarding implementation, but we 
expect compliance with CORSIA will increase our operating costs. 
In addition, climate change-related litigation and investigations 
have increased in recent years and any claims or investigations 
against us could be costly to defend and our business could be 
adversely affected by the outcome.

Changes in government regulations imposing 
additional requirements and restrictions on 
our operations could increase our operating 
costs and result in service delays and 
disruptions.

Airlines  are  subject  to  extensive  regulatory  and  legal 
requirements, both domestically and internationally, involving 
significant compliance costs. In the last several years, Congress 
has passed laws, and the agencies of the federal government, 
including, but not limited to, the DOT, FAA, CBP, and the TSA 
have  issued  regulations relating to the  operation of  airlines 
that  have  required  significant  expenditures.  We  expect  to 
continue to incur expenses in connection with complying with 
government regulations. Additional laws including executive 
orders, regulations, taxes, and airport rates and charges have 
been proposed from time to time that could significantly increase 
the cost of airline operations or reduce the demand for air travel. 
If adopted or materially amended, these measures could have 
the effect of raising ticket prices affecting the perception of the 
airline industry, reducing air travel demand and/or revenue, and 
increasing costs. We cannot assure you these and other laws 
including executive orders, regulations, or taxes enacted in the 
future will not harm our business.

30

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 PART I  |   ITEM 1B UNRESOLVED STAFF COMMENTS

In addition, the U.S. Environmental Protection Agency, or EPA, 
has proposed changes to underground storage tank regulations 
that could affect certain airport fuel hydrant systems. In addition 
to the proposed EPA and state regulations, several U.S. airport 
authorities are actively engaged in efforts to limit discharges of 
de-icing fluid to local groundwater, often by requiring airlines to 
participate in the building or reconfiguring of airport de-icing 
facilities. 

A future act of terrorism, the threat of such 
acts or escalation of U.S. military involvement 
overseas could adversely affect our industry.

Acts of terrorism, the threat of such acts or escalation of U.S. 
military involvement overseas could have an adverse effect on the 
airline industry. In the event of an act of terrorism, whether or not 
successful, the airline industry would likely experience increased 
security requirements and significantly reduced demand. We 
cannot assure you these actions, or consequences resulting from 
these actions, will not harm our business or the industry.

The airline industry is particularly sensitive to 
changes in economic conditions.

Fundamental and permanent changes in the domestic airline 
industry have occurred over time as a result of several years of 
repeated losses, among other reasons. These losses resulted in 
airlines renegotiating or attempting to renegotiate labor contracts, 
reconfiguring  flight  schedules,  furloughing,  or  terminating 
crewmembers,  as  well  as  considering  other  efficiency  and 
cost-cutting measures. Despite these actions, several airlines have 
reorganized under Chapter 11 of the U.S. Bankruptcy Code to permit 
them to reduce labor rates, restructure debt, terminate pension 
plans, and generally reduce their cost structure. Since 2005, the 
U.S. airline industry has experienced significant consolidation and 

liquidations. A global economic recession and related unfavorable 
general  economic  conditions,  such  as  higher  unemployment 
rates, a constrained credit market, housing-related pressures, 
and increased business operating costs can reduce spending for 
both leisure and business travel. Unfavorable economic conditions 
could also impact an airline’s ability to raise fares to counteract 
increased fuel, labor, and other costs. It is possible that further 
airline reorganizations, consolidation, bankruptcies, or liquidations 
may occur in the current global economic environment, the effects 
of which we are unable to predict. We cannot assure you the 
occurrence of these events, or potential changes resulting from 
these events, will not harm our business or the industry.

The recent implementation of 5G wireless 
technology near the airports to which we 
operate could have an adverse effect on our 
continued safe operations.

In the United States, two major telecom providers activated 5G 
services across 46 markets on January 19, 2022 using frequencies 
in a radio spectrum called the C-band. These 5G frequencies 
may interfere with radio altimeters on our aircraft. Moreover, we 
expect other telecom providers to activate 5G services in the 
future. Because the 5G deployment involves a new combination 
of power levels, frequencies, proximity to flight operations, and 
other factors, we are closely monitoring any restrictions placed 
on our aircraft by the FAA. These safety restrictions could affect 
our flight schedules and operations, which could have a material 
adverse impact on our business and operational reliability. The 
FAA is working with the Federal Communications Commission, 
the two major telecom providers, and airlines across the United 
States to reduce effects of this disruption. However, we cannot 
assure you that the effect of the 5G deployment will not cause 
undue disruptions to our operation.

ITEM 1B  UNRESOLVED STAFF COMMENTS

None.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

31

PART I  |   ITEM 2 PROPERTIES

ITEM 2 

PROPERTIES

Aircraft
As of December 31, 2021, we operated a fleet consisting of eight Airbus A220 aircraft, 130 Airbus A320 aircraft, 63 Airbus A321 aircraft, 
21 Airbus A321neo aircraft, and 60 Embraer E190 aircraft as summarized below:

Aircraft

Airbus A220

Airbus A320

Airbus A321

Airbus A321neo

Embraer E190

Seating Capacity

Owned(4)

Operating Leased

140

162 / 150(1) 

200 / 159(2) 

200 / 160 / 138(3)

100

8

98

63

21

30

220

— 

32 

— 

— 

30 

62 

Total

8 

130 

63 

21 

60 

282 

Average Age in 
Years

0.5 

16.3

5.5

1.4

13.2

11.6 

(1)  Our Airbus A320 with a restyled cabin configuration has a seating capacity of 162 seats. Our Airbus A320 with a classic cabin configuration has a seating capacity of 

150 seats. 

(2)  Our Airbus A321 with a single cabin layout has a seating capacity of 200 seats. Our Airbus A321 with Mint® premium service has a seating capacity of 159 seats.
(3)  Our Airbus A321neo with a single cabin layout has a seating capacity of 200 seats. Our Airbus A321neo with Mint® premium service has a seating capacity of 160 seats. 

The long range version of our A321neo with Mint® premium service has a seating capacity of 138 seats.

(4)  Total owned aircraft include aircraft associated with sale-leaseback transactions that did not qualify as sales for accounting purposes. 

As of December 31, 2021, our aircraft leases had an average 
remaining term of approximately 3.3 years, with expiration dates 
between 2023 and 2028. We have the option to extend most of 
these leases for additional periods or to purchase the aircraft at 
the end of the related lease term. 

As of December 31, 2021, options for 50 additional A220-300 
aircraft  deliveries  remain  available  to  us  and  we  retain  the 
flexibility to convert certain aircraft to the A220-100 model. 
Both members of the A220 family share commonality in more 
than 99 percent of their replaceable parts and utilize the same 
family of engines.

As of December 31, 2021, we had 126 aircraft on order and scheduled for delivery through 2027. Our future aircraft delivery schedule 
is as follows:

Year

2022

2023

2024

2025

2026

2027

TOTAL

Airbus A321neo

Airbus A220

Contractual Order Book

3

11

13

11

12

14

64

9

18

22

12

1

—

62

Total

12

29

35

23

13

14

126

In February 2022, we exercised our option to purchase 30 additional Airbus A220-300 aircraft under our existing agreement with 
Airbus Canada Limited Partnership. The 30 additional A220-300 aircraft are expected to be delivered from 2022 to 2026. Options for 20 
additional A220-300 aircraft remain available to us. The 30 additional aircraft are not included in the aircraft delivery schedule above.

32

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 PART I  |   ITEM 4 MINE SAFETY DISCLOSURES

Other

We lease the following hangars and airport support facilities at 
our focus cities:

	■ New York - At JFK we have a ground lease agreement which 
expires  in  2030  for  an  aircraft  maintenance  hangar,  an 
adjacent office, and warehouse facility, including a storage 
facility for aircraft parts. These facilities accommodate our 
technical support and catering operations. We also lease a 
building from the PANYNJ which is mainly used for ground 
equipment maintenance work. 

	■ Boston - We have a ground lease agreement which expires in 
2022 for a building which includes an aircraft maintenance 
hangar and support space. We also have leases for facilities 
to accommodate our ground support equipment maintenance 
and catering operations.

	■ Orlando - We have a ground lease agreement for a hangar which 
expires in 2035. We also occupy a training center, JetBlue 
University, with a lease agreement expiring in 2035 which we 
use for the initial and recurrent training of our pilots and inflight 
crewmembers, as well as support training for our technical 
operations and airport crewmembers. This facility is equipped 
with nine full flight simulators, nine flight training devices, three 
cabin trainers, a training pool, classrooms, and support areas. 

In  2015,  we  opened  the  Lodge  at  OSC  which  is  adjacent  to 
JetBlue University and is used for lodging our crewmembers 
when they attend training.

Our primary corporate offices are located in Long Island City, 
New  York  with  our  lease  expiring  in  2023.  Reaffirming  our 
commitment to New York, in February 2022, we executed a new 
lease for our primarily corporate offices that will extend our stay 
in the present Long Island City location until 2039.

Our  offices  in  Salt  Lake  City,  Utah  contain  a  core  team  of 
crewmembers who are responsible for group sales, customer 
service, at-home reservation agent supervision, disbursements 
and certain other finance functions. The lease for our Salt Lake 
City facility expires in 2022. We also maintain other facilities that 
are necessary to support our operations in the cities we serve.

Ground Facilities

Airports

All of our facilities at the airports we serve are under leases 
or other occupancy agreements. This space is leased directly 
or indirectly from the local airport authority on varying terms 
dependent on prevailing practices at each airport. Our passenger 
terminal service facilities consisting of ticket counters, gate 
space, operations support area, and baggage service offices 
generally have agreement terms ranging from less than one year 
to five years. They can contain provisions for periodic adjustments 
of rental rates, landing fees, and other charges applicable under 
the type of lease. Under some of these agreements, we are 
responsible for the maintenance, insurance, utilities, and certain 
other facility-related expenses and services. 

A summary of our most significant lease agreements is provided 
below:

	■ JFK - We have a lease agreement with the PANYNJ for T5 and 
T5i. We have the option to terminate the agreement in 2033, 
five years prior to the end of the original scheduled lease term 
of October 2038. We also executed a supplement to this lease 
agreement for the T6 property, our original base of operations 
at JFK.

	■ Boston -  We  had  an  initial  five  year  lease  agreement  with 
Massport for five gates in Terminal C that started on May 1, 2005 
and allowed JetBlue to grow to 11 gates by 2008. The agreement 
included extension language which provided for 20 successive 
one-year automatic renewals after the initial five year term. 
With the continued growth of our operations in Boston, we 
have periodically amended our lease to add additional gates 
and support spaces, most recently in 2017 to have the rights 
to six additional gates. As of December 31, 2021, we leased 
27 gates in Boston. Our lease with Massport is scheduled to 
expire in April 2030. 

We have entered into use arrangements at each of the airports 
we  serve  providing  for  the  non-exclusive  use  of  runways, 
taxiways, and other airport facilities. Landing fees under these 
agreements  are  typically  based  on  the  number  of  aircraft 
landings and the weight of the aircraft.

ITEM 3 

LEGAL PROCEEDINGS

In the ordinary course of our business, we are party to various legal proceedings and claims which we believe are incidental to the 
operation of our business. Other than as described under Note 11 to our consolidated financial statements included in Part II, Item 8 
of this Annual Report on Form 10-K, we believe the ultimate outcome of these proceedings to which we are currently a party will not 
have a material adverse effect on our business, financial position, results of operations or cash flows. 

ITEM 4  MINE SAFETY DISCLOSURES

Not applicable.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

33

PART II

ITEM 5 

 MARKET FOR REGISTRANT’S COMMON EQUITY; RELATED 
STOCKHOLDER MATTERS AND ISSUER PURCHASES OF 
EQUITY SECURITIES

Market Information and Stockholder Matters
Our common stock is traded on the NASDAQ Global Select Market 
under the symbol JBLU. As of January 31, 2022, there were 
approximately 392 holders of record of our common stock.

We have not paid cash dividends on our common stock and 
have no current intention to do so. Any future determination to 

pay cash dividends would be at the discretion of our Board of 
Directors, subject to applicable limitations under Delaware law 
and any restrictions under the Acts, or other legislation. This 
decision would be dependent upon our results of operations, 
financial condition, and other factors deemed relevant by our 
Board of Directors.

Purchases of Equity Securities by the Issuer and Affiliated Purchases
Our  share  repurchase  programs  include  authorization  for 
repurchases in open market transactions pursuant to Rules 
10b-18 and/or 10b5-1 of the Exchange Act, and/or one or more 
privately-negotiated accelerated stock repurchase transactions. 
The timing, price, and volume of any repurchases will be based on 
market conditions and other relevant factors.

December 31, 2021 represents the return of shares to satisfy tax 
payments associated with crewmember stock compensation that 
vested during the period.

In consideration for the Payroll Support Payments and payments 
received under the CARES Act Loan Program, during the year 
ended  December  31,  2020,  we  issued  warrants  to  purchase 
approximately 3.9 million shares of our common stock to the 
Treasury at an exercise price of $9.50 per share.

In consideration for the Payroll Support 2 Payments, during the 
year ended December 31, 2021, we issued warrants to purchase 
approximately 1.0 million shares of our common stock to the 
Treasury at an exercise price of $14.43 per share.

In consideration for the Payroll Support 3 Payments, during the 
year ended December 31, 2021, we issued warrants to purchase 
approximately 0.7 million shares of our common stock to the 
Treasury at an exercise price of $19.90 per share. 

See Note 3 to our consolidated financial statements for further 
details.

On December 8, 2017, the Board of Directors approved a two year 
share repurchase program, or the 2017 Authorization, of up to 
$750 million worth of common stock beginning on January 1, 2018. 
The 2017 Authorization was completed in 2019.

On  September  19,  2019,  the  Board  of  Directors  approved  a 
share repurchase program, or the 2019 Authorization, of up to 
$800 million worth of common stock beginning on October 1, 2019 
and ending no later than December 31, 2021. 

We suspended our share repurchase program as of March 31, 
2020.  In  accordance  with  restrictions  under  the  Acts,  we 
are  prohibited  from  making  any  share  repurchases  through 
September 30, 2022. The acquisition of treasury stock reflected 
on our consolidated statement of cash flows for the year ended 

34

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 PART II  |   ITEM 5 MARKET FOR REGISTRANT’S COMMON EQUITY; RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES

Stock Performance Graph
This performance graph shall not be deemed “filed” with the SEC or subject to Section 18 of the Exchange Act, nor shall it be deemed 
incorporated by reference in any of our filings under the Securities Act, as amended.

The following line graph compares the cumulative total stockholder return on our common stock with the cumulative total return of 
the S&P 500 Stock Index and the NYSE Arca Airline Index from December 31, 2017 to December 31, 2021. The comparison assumes the 
investment of $100 in our common stock and in each of the foregoing indices and reinvestment of all dividends. The stock performance 
shown represents historical performance and is not representative of future stock performance.

$
200

150

100

50

178

70
64

2017

2018

2019

2020

2021

● JetBlue Airways Corporation ● S&P 500 Stock Index
● NYSE Arca Airline Index

JetBlue Airways Corporation

S&P 500 Stock Index

NYSE Arca Airline Index

12/31/2017

12/31/2018

12/31/2019

12/31/2020

12/31/2021

$

100 

100 

100 

$

72 

94 

78 

$

84 

121 

94 

$

65 

140 

71 

$

64 

178 

70 

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

35

PART II  |   ITEM 6 [RESERVED]

ITEM 6 

[RESERVED]

ITEM 7 

 MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL 
CONDITION AND RESULTS OF OPERATIONS

OVERVIEW

The Coronavirus (COVID-19) Pandemic

The unprecedented COVID-19 pandemic continues to have a 
material adverse impact on our operating revenues and financial 
position. We began seeing signs of recovery in February 2021 
which continued to progress throughout the year. Although the 
spread of the Delta and Omicron variants temporarily decelerated 
the demand for travel in 2021, we believe customer confidence 
will continue to grow, resulting in sustained demand improvement 
going forward. We expect the recovery of domestic demand to 
outpace the recovery of international demand in most regions.

2021 Results

Our  2021  and  2020  results  were  adversely  impacted  by  the 
COVID-19  pandemic.  As  a  result,  comparisons  of  our  2021 
results to 2020 are not necessarily indicative of future operating 
results. In certain cases, we have also included comparisons of 
our 2021 results to our 2019 results which are more reflective of  
pre-pandemic operations.

For the year end December 31, 2021:

	■ System  capacity  increased  by  65.5%  year-over-year  and 

decreased by 15.2% compared to 2019.

	■ We generated $6.0 billion in operating revenue, an increase 
of $3.1 billion compared to 2020, primarily due to a 110.8% 
increase in revenue passengers. When compared to 2019, our 
operating revenue decreased by 25.4%, primarily driven by a 
decrease in revenue passenger of 29.6%.

	■ Operating revenue per available seat mile (RASM) increased by 
23.4% to 11.16 cents year-over-year and decreased by 12.0% 
compared to 2019.

	■ Operating  expense  increased  by  31.0%  year-over-year  to 
$6.1 billion. This compares to a decrease of 16.1% versus 2019.

	■ Operating expense per available seat mile (CASM) decreased 
by 20.9% to 11.30 cents year-over-year and decreased by 1.1% 
compared to 2019.

	■ Our  2021  and  2020  results  included  the  effects  of  special 
items. Excluding fuel and related taxes, special items, as well 
as operating expenses related to our non-airline businesses, 
our 2021 operating expense(1) increased by 27.6% to $5.5 billion, 

as compared to 2020. When compared to 2019, our operating 
expenses excluding fuel and related taxes, special items, as well 
as operating expenses related to our non-airline businesses(1) 
increased by 1.6%.

	■ Excluding  fuel  and  related  taxes,  special  items,  as  well  as 
operating expenses related to our non-airline businesses, our 
cost per available seat mile (CASM ex-fuel) (1) decreased by 22.9% 
to 10.11 cents year-over-year and increased by 19.8% compared 
to 2019.

	■ Our operating margin was (1.3)% in 2021, (58.0)% in 2020, and 
9.9% in 2019. Excluding special items, our adjusted operating 
margin(1) were (15.1)%, (67.5)%, and 10.1% for full year 2021, 2020, 
and 2019 respectively.   

	■ Reported a net loss of $(0.2) billion in 2021 compared to a net 
loss of $(1.4) billion in 2020. Reported 2019 net income was 
$569 million.

	■ Our reported (loss) per share for 2021 and 2020 was $(0.57) and 
$(4.88), respectively. Excluding special items, our adjusted 
(loss) per share(1) was $(2.51) for 2021, and $(5.65) for 2020. 
For 2019, our reported earnings per diluted share was $1.91. 
Adjusted earnings per diluted share(1) was $1.90 for 2019.

	■ During 2021, we took delivery of eight Airbus A321neo aircraft 

and seven Airbus A220 aircraft.

Outlook for 2022 

We  expect  demand  trends  to  remain  non-linear  through  the 
course of the COVID-19 pandemic. Although the spread of the 
Delta and Omicron variants temporarily set back a full recovery 
of travel demand in 2021, we are seeing underlying momentum in 
demand and expect sequential improvements in customer demand 
throughout the first quarter of 2022 and beyond. We believe we 
would have generated higher revenue in the first quarter of 2022 
compared to the first quarter of 2019, if not for the impact from 
the Omicron variant in late 2021. For full year 2022, we expect 
our capacity to increase between 11% to 15% compared to 2019 
as we plan to execute growth across our high-value network 
enabled by the Northeast Alliance. Over three-quarters of our 
planned capacity growth in 2022 is expected to be deployed in 
the historically capacity constrained Northeast geography. 

(1)  Refer to our ‘’Regulation G Reconciliation of Non-GAAP Financial Measures” at the end of this section for more information on this non-GAAP measure.

36

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 PART II  |   ITEM 7 MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Results of Operations
As discussed in Note 1 to our consolidated financial statements, 
in 2021, a new SEC rule became effective that is intended to 
modernize, simplify, and enhance certain disclosures throughout 
this “Management’s Discussion and Analysis of Financial Condition 
and Results of Operations.” The new rule allows us to omit selected 
financial  data  for  the  preceding  five  years  and  discussions 
comparing 2020 and 2019 results, as such disclosures were 
included in our Annual Report on Form 10-K for the year ended 
December 31, 2020, which is available on the SEC’s website at 
www.sec.gov. Please note that although our 2021 and 2020 results 
were adversely impacted by the COVID-19 pandemic, the impact of 
COVID-19 on our operating results for 2021 and 2020 was different. 
As a result, comparisons of our 2021 results to 2020 may not 
necessarily be indicative of changes between operating results 
for future reporting periods.

OPERATING REVENUES

(revenues in millions; percent changes based on unrounded numbers)

Passenger revenue

Other revenue

OPERATING REVENUES

Average fare

Yield per passenger mile (cents)

Passenger revenue per ASM (cents)

Operating revenue per ASM (cents)

Average stage length (miles)

Revenue passengers (thousands)

Revenue passenger miles (millions)

Available seat miles (ASMs) (millions)

Load factor

2021 Compared to 2020

OVERVIEW

We reported a net (loss) of $(182) million, an operating (loss) of 
$(80) million and operating margin of (1.3)% for the year ended 
December 31, 2021. This compares to net (loss) of $(1.4) billion, 
operating (loss) of $(1.7) billion, and operating margin of (58.0)% 
for the year ended December 31, 2020. Our (loss) per share was 
$(0.57) for 2021 compared to $(4.88) for 2020. 

Our 2021 and 2020 reported results included the effects of special 
items. Adjusting for these one-time items, our adjusted net (loss) (1) 
was $(797) million, adjusted operating (loss) (1) was $(913) million, and 
our adjusted operating margin (1) was (15.1)% for 2021. This compares 
to an adjusted net (loss) (1) of $(1.6) billion, adjusted operating (loss) (1) 
of $(2.0) billion, and an adjusted operating margin (1) of (67.5)% for 
2020. Excluding one-time items, our adjusted (loss) per share (1) was 
$(2.51) for 2021 compared to $(5.65) for 2020.

Year-over-Year Change

$

$

$

2021

5,609

428

6,037

186.39

13.63

10.37

11.16

1,283

30,094

41,152

54,113

$

$

$

2020

2,733

224

2,957

191.42

14.69

8.36

9.04

1,222

14,274

18,598

32,689

$

2,876

204

3,080

(5.03)

(1.06)

2.01

2.12

61

15,820

22,554

21,424

%

105.3

91.4

104.2

(2.6)

(7.2)

24.0

23.4

5.0

110.8

121.3

65.5

76.0%

56.9%

19.1 pts

Passenger revenue accounted for 92.9% of our total operating 
revenue for the year ended December 31, 2021. In addition to seat 
revenue, passenger revenue includes revenue from our ancillary 
product offerings such as Even More® Space. Revenue generated 
from international routes, including Puerto Rico, accounted 
for 35.6% of our total operating revenues in 2021. Passenger 
revenue,  including  certain  ancillary  fees  directly  related  to 
passenger tickets, is recognized when the transportation is 
provided. Passenger revenue from unused tickets and passenger 
credits are recognized in proportion to flown revenue based 
on estimates of expected expiration or when the likelihood of 

the customer exercising his or her remaining rights becomes 
remote. We measure capacity in terms of available seat miles, 
which represents the number of seats available for passengers 
multiplied by the number of miles the seats are flown. Yield, or the 
average amount one passenger pays to fly one mile, is calculated 
by dividing Passenger revenue by Revenue passenger miles. We 
attempt to increase Passenger revenue primarily by increasing 
our yield per flight which produces higher revenue per available 
seat mile. Our objective is to optimize our fare mix to increase our 
overall average fare while continuing to provide our customers 
with competitive fares.

(1)  Refer to our ‘’Regulation G Reconciliation of Non-GAAP Financial Measures” at the end of this section for more information on this non-GAAP measure. 

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

37

PART II  |   ITEM 7 MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

In 2021, the increase in Passenger revenue was primarily driven by 
the increase in demand for travel as we were gradually recovering 
from  the  COVID-19  pandemic.  We  saw  a  110.8%  increase  in 
revenue passengers compared to 2020. Fees revenue, which 
was our largest source of ancillary revenue in 2021, increased 
by $326 million, or 125.0% year-over-year. This was mainly the 
result  of  our  customers  returning  to  air  travel  coupled  with 
benefits from revenue initiatives such as enhancements to our 
Fare Options aimed at providing our customers more choices, 
more flexibility, and lower fares. 

OPERATING EXPENSES

(in millions; per ASM data in cents; percentages based 
on unrounded numbers)

2021

2020

Aircraft fuel and related taxes

$

1,436

$

631

Salaries, wages and benefits

Landing fees and other rents

Depreciation and amortization

Aircraft rent

Sales and marketing

Maintenance, materials and repairs

Other operating expenses

Special items

2,358

2,032

628

540

99

183

626

1,080

(833)

358

535

85

110

441

762

(283)

TOTAL OPERATING EXPENSES

$

6,117

$ 4,671

Other revenue is primarily comprised of the marketing component 
of the sales of our TrueBlue® points. It also includes revenue from 
the sale of vacation packages, ground handling fees received from 
other airlines, and rental income. In 2021, Other revenue increased 
by $204 million, or 91.4%, principally driven by a $138 million 
increase in marketing revenue associated with our TrueBlue® 
program due to higher customer spend along with improved 
metrics from our new co-branded credit card agreements. 

Year-over-Year Change

per ASM

$

805

326

270

5

14

73

185

318

(550)

1,446

%

127.7

16.1

75.2

0.9

17.2

66.0

42.0

41.8

194.8

31.0

2021

2.65

4.36

1.16

1.00

0.18

0.34

1.15

2.00

(1.54)

11.30

2020 % Change

1.93

6.21

1.10

1.64

0.26

0.34

1.34

2.33

(0.86)

14.29

37.6

(29.9)

5.9

(39.1)

(29.2)

0.3

(14.2)

(14.4)

78.1

(20.9)

AIRCRAFT FUEL AND RELATED TAXES 

Aircraft fuel and related taxes represented 23.5% of our total 
operating expenses in 2021 compared to 13.5% in 2020. The 
average fuel price increased 34.6% in 2021 to $2.06 per gallon. Our 
fuel consumption increased by 68.9%, or 284 million gallons, due 
to capacity increases as demand for travel grew. We expect our 
fuel consumption to be higher in 2022 as we anticipate returning 
capacity to pre-pandemic levels. 

We recognized fuel hedge losses of $7 million, in 2020. These 
losses were recorded in Aircraft fuel and related taxes. We are 
unable to predict the potential loss from hedge accounting, 
which is determined on a derivative-by-derivative basis, due to 
the volatility in the forward markets for these commodities. No 
fuel hedge gains or losses were recognized in 2021. There were 
no outstanding fuel hedges as of December 31, 2021 and 2020. 

SALARIES, WAGES AND BENEFITS

Salaries, wages and benefits increased $326 million, or 16.1% 
in 2021, driven primarily by higher total hours worked by our 
crewmembers as we align our workforce with the increase in 
demand for air travel. Salaries, wages and benefits in 2020 were 
lower than usual as a result of various cost saving initiatives 
taken in response to the COVID-19 pandemic. Beginning in March 
2020, we instituted a company-wide hiring freeze, implemented 

salary reductions for our officers, offered voluntary time off 
programs to our crewmembers, and reduced work hours for all 
other management workgroups. In June 2020, we announced 
voluntary separation programs to our crewmembers, with most 
departures having occurred in the third quarter of 2020. We 
had approximately 22,200 crewmembers as of December 31, 
2021 as compared to approximately 20,000 crewmembers at 
December 31, 2020. During 2021, the average number of full-time 
equivalent crewmembers increased by 8.0% and the average 
tenure of our crewmembers was 7.9 years.

LANDING FEES AND OTHER RENTS

Landing fees and other rents include landing fees, which are at 
premium rates in the heavily trafficked northeast corridor of the 
U.S. through which a large number of our flights operate. Other 
rents primarily consist of rent for airports in our BlueCities. 
Landing fees and other rents increased $270 million, or 75.2%, 
in 2021 driven by increases in departures as well as increases in 
rates partially tied to airport shortfalls attributed by a depressed 
level of travel demand. Departures increased by 56.8% compared 
to 2020. We expect the increase in landing fees and other rents 
to continue into 2022 as we anticipate a return of capacity to 
pre-pandemic levels partially offset by mitigations in airport rates 
tied to the recovery in travel demand. We expect full year 2022 
capacity to increase between 11% and 15% compared to 2019. 

38

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 PART II  |   ITEM 7 MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

DEPRECIATION AND AMORTIZATION

Depreciation and amortization primarily include depreciation 
for our owned and finance leased aircraft, engines, and inflight 
entertainment systems. Depreciation and amortization increased 
$5 million, or 0.9%, primarily driven by a 4.1% increase in the 
average number of aircraft operating in 2021 compared to the 
same period in 2020. We placed 16 aircraft, including our first 
Airbus A220 aircraft into service in 2021.

The increase in depreciation expense attributed to our new 
aircraft described above was partially offset by lower depreciation 
due to the impairment of our Embraer E190 fleet and related spare 
parts which reduced the carrying value of the E190 fleet in 2020. 
In addition, we also executed a number of aircraft sale-leaseback 
transactions towards the second half of 2020, the majority of 
which qualified as sales for accounting purposes. As a result of 
these sales, we no longer record depreciation expense on the 
assets. The costs associated with leasing these assets back from 
the purchaser are included in Aircraft Rent on our consolidated 
statements of operations.

AIRCRAFT RENT

Aircraft  rent  increased  $14  million,  or  17.2%,  in  2021.  As 
discussed  above,  we  executed  a  number  of  aircraft  sale-
leaseback transactions towards the second half of 2020, the 
majority of which qualified as sales for accounting purposes. 
The assets associated with these transactions, which qualified 
as sales, are recorded within operating lease assets for which 
rent expenses are recognized throughout the life of the related 
lease terms.

SALES AND MARKETING

Sales and marketing increased $73 million, or 66.0%, in 2021 
driven by higher credit card fees and computer reservation 
system charges, which are directly related to demand increases 
as we begin to recover from the pandemic. Revenue passengers 
more  than  doubled  in  2021  to  30.1  million  from  14.3  million  
in 2020.

MAINTENANCE, MATERIALS AND REPAIRS

Maintenance, materials and repairs are generally expensed when 
incurred  unless  covered  by  a  long-term  flight  hour  services 
contract. The average age of our aircraft in 2021 was 11.6 years 
which is relatively young compared to our competitors. However, 
as our fleet ages our maintenance costs will increase significantly, 
both on an absolute basis and as a percentage of our unit costs, 
as older aircraft require additional, more expensive repairs over 
time. We had an average of 10.8 additional total operating aircraft 
in 2021 compared to 2020.

In  2021,  Maintenance,  materials  and  repairs  increased  by 
$185 million, or 42.0% compared to 2020. The increase was 
primarily driven by a higher number of maintenance events as 
we brought our parked aircraft back into service. We significantly 
reduced our flying in 2020 due to the COVID-19 pandemic and 
parked a portion of our fleet throughout the year. We expect the 
increase in expenses relating to maintenance, materials, and 
repairs to continue into 2022 as we return our capacity to pre-
pandemic levels.

OTHER OPERATING EXPENSES

Other operating expenses consist of the following categories: 
outside services (including expenses related to fueling, ground 
handling, skycap, security, and janitorial services), insurance, 
personnel expenses, professional fees, onboard supplies, shop 
and office supplies, bad debts, communication costs, and taxes 
other than payroll and fuel taxes.  

In 2021, other operating expenses increased by $318 million, 
or 41.8%, compared to 2020 due to higher levels of operations 
in response to the increased demand for air travel. Scheduled 
departures increased by 56.8% in 2021. 

SPECIAL ITEMS

In 2021, special items included the following:

	■ Contra-expense of $830 million, which represents the amount 
of federal payroll support grants utilized during the period;

	■ Contra-expense of $11 million related to the recognition of 
Employee Retention Credits provided by the CARES Act; and

	■ One-time  costs  of  $8  million  related  to  the  ratification 
of  the  collective  bargaining  agreement  with  our  inflight 
crewmembers.

Special items in 2020 included the following: 

	■ Contra-expense  of  $685  million,  which  represents  the 
amount of CARES Act payroll support grants utilized during 
the period; 

	■ Contra-expense of $36 million related to the recognition of 

Employee Retention Credits provided by the CARES Act;

	■ Impairment charges of $273 million on our Embraer E190 fleet;

	■ Losses of $106 million related to certain aircraft sale-leaseback 

transactions; and 

	■ One-time costs of $59 million, consisting of severance and 
health benefits, in connection with our voluntary separation 
programs. 

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

39

PART II  |   ITEM 7 MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Consolidated Balance Sheet Analysis
Below is a discussion of the significant changes on our consolidated balance sheet between December 31, 2021 and December 31, 2020.

(in millions)

Selected Balance Sheet Data:

December 31, 2021

December 31, 2020

$ Change

% Change

ASSETS

Investment securities

Receivables, net of allowance of $3 and $2, 
at December 31, 2021 and December 31, 2020, 
respectively.

Investment securities (non-current)

LIABILITIES

Accounts payable

Air traffic liability

Accrued salaries, wages and benefits

Other accrued liabilities

Total debt and finance lease obligations

Other

$

$

824

$

1,135

(311)

(27.4)

$

207

39

499

1,618

480

359

4,006

552

98

2

365

1,122

409

215

4,863

78

109

37

134

496

71

144

(857)

474

111.7

1,840.9

36.9

44.2

17.5

66.5

(17.6)

603.7

Investment securities

Accrued salaries, wages and benefits

Short-term investment securities decreased by $311 million, or 
27.4%, primarily driven by the maturities of our time deposits that 
were outstanding at December 31, 2020.

Receivables, net of allowance

Receivables, net of allowance, increased by $109 million, or 111.7%, 
as a result of improvements in customer demand which led to an 
increase in receivables from our credit card processors.

Investment securities (non-current)

Long-term  investment  securities  increased  by  $37  million 
principally driven by the purchases of corporate bonds in the 
fourth quarter of 2021.

Accounts payable

Accounts payable increased by $134 million, or 36.9%, primarily 
due to increases in operating expenses and timing of payments. 
Customer demand began to recover from the COVD-19 pandemic 
in February 2021 and thus our level of operations was significantly 
greater at the end of 2021 compared to 2020. We operated over 
26,000 flights in December 2021 as compared to approximately 
15,000 flights in December 2020.

Air traffic liability

Air traffic liability increased by $496 million, or 44.2%, driven by 
improvements in demand as customers begin to gain confidence 
to travel and resumed booking travel further in advance. Cash 
collected from customers for future travel is recorded on our 
balance sheet until the point in time that the customer travels. 

40

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

Accrued salaries, wages and benefits increased by $71 million, or 
17.5%, as a result of the increase in the number of crewmembers. 
We significantly increased our staffing levels in 2021 to align with 
greater demand as customers began returning to travel. We had 
over 22,000 crewmembers at December 31, 2021 compared to 
approximately 20,000 crewmembers at December 31, 2020.

Other accrued liabilities 

Other  accrued  liabilities  increased  by  $144  million,  or 
66.5%, principally driven by due the timing of passenger tax 
remittances to governmental authorities. Passenger taxes are 
collected from customers when tickets are sold and remitted 
to the authorities at a later date. The increase in passenger tax 
liability correlates to the increase in demand for travel as we 
began to recover from the COVID-19 pandemic. In addition, the 
initial cash payments received from our new co-branded credit 
card agreements are deferred and recognized as revenue over 
the  terms  of  the  related  contracts.  Deferred  amounts  are 
classified as other accrued liabilities and other liabilities on 
our consolidated balance sheet.

Total debt and finance lease obligations

Total  debt  and  finance  lease  obligations  decreased  by  $857 
million, or 17.6%, primarily due to $1.9 billion of debt repayments 
made during the year partially offset by the issuance of our 0.50% 
Convertible Senior Notes and unsecured term loans received 
under various federal payroll support programs. We will continue 
to look for opportunities to reduce our overall debt level as our 
business continues to recover.

 PART II  |   ITEM 7 MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Other liabilities

Other liabilities increased by $474 million principally due to the initial cash payments received from our new co-branded credit card 
agreements in 2021. The initial cash payments received from our new co-branded credit card agreements are deferred and recognized 
as revenue over the terms of the related contracts. Deferred amounts are classified as other accrued liabilities and other liabilities on 
our consolidated balance sheet.

Liquidity and Capital Resources
The airline business is capital intensive. Our ability to successfully 
execute our growth plans is largely dependent on the continued 
availability of capital on attractive terms. In addition, our ability 
to successfully operate our business depends on maintaining 
sufficient liquidity. We believe we have adequate resources 
from a combination of cash and cash equivalents and investment 
securities  on-hand.  During  2020,  we  executed  a  significant 
number of financing transactions to ensure that we have adequate 
levels of liquidity to navigate through the challenges posed by the 
COVID-19 pandemic. As we began to recover in 2021, our focus 
shifted to strengthening our balance sheet, lowering our total 
cost of debt, and growing our unencumbered asset base. As of 
December 31, 2021, our unrestricted cash, cash equivalents, and 
short-term investments totaled $2.8 billion. Our adjusted debt to 
capitalization ratio(1) at December 31, 2021 was 53%, down from 
57% at December 31, 2020.

We  believe  a  healthy  liquidity  position  is  a  crucial  element 
of our ability to weather any part of the economic cycle while 
continuing to execute on our plans for profitable growth and 
increased returns. Our goal is to continue to be diligent with our 
liquidity, maintain financial flexibility, and be prudent with capital 
spending.  

Analysis of Cash Flows

We had unrestricted cash and cash equivalents of $2.0 billion 
as of December 31, 2021. This compares to $1.9 billion and $959 
million as of December 31, 2020 and 2019, respectively. We held 
both short and long-term investments in 2021, 2020 and 2019. Our 
short-term investments totaled $824 million as of December 31, 
2021 compared to $1.1 billion and $369 million as of December 31, 
2020 and 2019, respectively.

OPERATING ACTIVITIES

Cash provided by operating activities totaled approximately $1.6 
billion in 2021. This compares to cash used in operating activities 
of $683 million in 2020 and cash provided by operating activities 
of $1.5 billion in 2019. Lower losses, principally driven by higher 
operating revenues coupled with federal grants received under 
various payroll support programs, and the initial cash payments 
associated with our new co-branded credit card agreements all 
contributed to the $2.3 billion increase in operating cash flows 
in 2021. Cash provided by operating activities decreased by 
$2.1 billion in 2020 compared to 2019 principally driven by the 
unprecedented decline in demand for air travel caused by the 
COVID-19 pandemic. 

INVESTING ACTIVITIES

Cash  used  in  investing  activities  totaled  approximately 
$704 million, $1.3 billion, and $1.1 billion in 2021, 2020, and 2019, 
respectively.

During 2021, capital expenditures related to our purchase of flight 
equipment included $637 million for the purchase of eight new 
Airbus A321neo aircraft, seven Airbus A220 aircraft, and a number of 
spare engines; $88 million for flight equipment deposits, $133 million 
for flight equipment work-in-progress; and $44 million for spare 
part purchases. Other property and equipment capital expenditures 
included ground equipment purchases and facilities improvements 
for $93 million. Investing activities in 2021 also included the net 
proceeds of $296 million from our investment securities.

During 2020, capital expenditures related to our purchase of flight 
equipment included $426 million for the purchase of seven new 
Airbus A321neo aircraft, our first A220 Aircraft, and the buyout 
of one Airbus A321 aircraft lease; $76 million for flight equipment 
deposits; $151 million for flight equipment work-in-progress; 
and $15 million for spare part purchases. Other property and 
equipment capital expenditures included ground equipment 
purchases and facilities improvements for $123 million. Investing 
activities in 2020 also included the net purchase of $767 million 
in investment securities. 

We executed $563 million of aircraft sale-leaseback transactions 
in 2020, which provided an additional source of liquidity during the 
COVID-19 pandemic. Of these transactions, $209 million qualified 
as sales for accounting purposes and the related proceeds are 
classified within investing activities. The remaining $354 million 
which did not qualify as sales for accounting purposes are treated 
as cash from financing activities as noted below.

During 2019, capital expenditures related to our purchase of flight 
equipment included $478 million for the purchase of six new 
Airbus A321 aircraft and the buyout of one Airbus A320 aircraft 
lease; $224 million for flight equipment deposits; $249 million 
for  flight  equipment  work-in-progress;  and  $48  million  for 
spare part purchases. Other property and equipment capital 
expenditures included ground equipment purchases and facilities 
improvements for $158 million. Investing activities in 2019 also 
included the net purchase of $40 million in investment securities. 

We currently anticipate capital expenditures of approximately 
$175 million for the first quarter of 2022, and approximately 
$1.0 billion for the full year 2022. We plan to restrict non-aircraft 
capital expenditures to those that are most critical to our path 
to recovery.

(1)  Refer to our ‘’Regulation G Reconciliation of Non-GAAP Financial Measures” at the end of this section for more information on this non-GAAP measure.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

41

PART II  |   ITEM 7 MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

FINANCING ACTIVITIES

We made significant progress in strengthening our balance sheet 
in 2021 by reducing our total debt balance from $4.9 billion at 
December 31, 2020 to $4.0 billion at December 31, 2021. 

Financing activities during the year primarily consisted of debt 
repayments of $1.9 billion on our outstanding debt and finance 
lease obligations, which included the following payoffs:

	■ $722 million on our term loan facility;

	■ $550 million on our revolving credit facility; and

	■ $115 million on our secured loan balance under the CARES Act 

Loan Program.

These principal payments were partially offset by:

	■ Net proceeds of $734 million from the issuance of our 0.50% 

Convertible Senior Notes due 2026;

	■ Net  proceeds  of  $276  million  and  $14  million  from  the 
issuances of unsecured term loans and warrants, respectively, 
in connection with the Payroll Support Program 2 under the 
Consolidated Appropriations Act and Payroll Support Program 
3 under the American Rescue Plan Act; and

	■ $46 million in proceeds from the issuance of common stock 

related to our crewmember stock purchase plan.

Also included in financing activities during 2021 were $8 million 
used for the acquisition of treasury stock which represents 
the return of shares to satisfy tax payments associated with 
crewmember stock compensation that vested during the period.

We  plan  to  continue  to  opportunistically  pay  down  those 
obligations with the highest costs as we continue to manage 
through the recovery. 

Financing  activities  during  2020  primarily  consisted  of  net 
proceeds of $2.2 billion from drawdowns of our credit facilities 
and the execution of a number of financing transactions which 
included the following: 

	■ $981 million from our 364-day delayed draw term loan facility 
with Morgan Stanley Senior Funding Inc. as administrative 
agent; 

	■ $717 million from our term loan facility with Barclays Bank PLC 

as administrative agent; and 

	■ $550 million from our revolving credit facility with Citibank N.A. 

as administrative agent. 

Also included in financing activities during 2020 were: 

	■ Net proceeds of $913 million from the public placements of 

equipment notes;

	■ Net proceeds of $583 million from the offering of 42 million 

shares of our common stock

	■ $354 million of aircraft sale-leaseback transactions which did 

not qualify as sales for accounting purposes;

	■ Net proceeds of $259 million and $19 million from the issuance of 
unsecured term loan and warrants, respectively, in connection 
with the Payroll Support Program under the CARES Act;

42

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

	■ Net proceeds of $105 million and $9 million from the issuance 
of secured term loan and warrants, respectively, in connection 
with the Loan Program under the CARES Act; and 

	■ $35 million in proceeds from the issuance of common stock 

related to our crewmember stock purchase plan.

These  proceeds  were  partially  offset  by  the  payoff  of  our  
364-day delayed draw term loan facility for $1.0 billion, scheduled 
maturities of $372 million relating to debt and finance lease 
obligations, $12 million of which were associated with scheduled 
rent payments on sale-leaseback aircraft that did not qualify as 
sales for accounting purposes, and the acquisitions of treasury 
shares  of  $167  million,  of  which  $160  million  related  to  our 
accelerated share repurchases, or ASRs. Our share repurchase 
program has been suspended since March 31, 2020.

Financing activities during 2019 consisted of the net issuance of 
$981 million of debt, $764 million of which related to the offering of 
our Enhanced Equipment Trust Certificates, Series 2019-1 (“2019-1 
EETC”) in November, partially offset by the scheduled repayment 
of $323 million in debt and finance lease obligations. Additionally, 
we acquired $542 million in treasury shares of which $535 million 
related to ASRs during 2019. During this period, we received 
$51 million in proceeds from the issuance of stock related to 
employee share-based compensation. 

In March 2019, we filed an automatic shelf registration statement 
with the SEC. Under this shelf registration statement, we may 
offer and sell from time to time common stock, preferred stock, 
debt securities, depositary shares, warrants, stock purchase 
contracts,  stock  purchase  units,  subscription  rights,  and 
pass-through certificates. We may utilize this shelf registration 
statement, or a replacement filed with the SEC, in the future to 
raise capital to fund the continued development of our products 
and services, the commercialization of our products and services, 
to repay indebtedness, or for other general corporate purposes. 
The warrants issued by JetBlue to Treasury under the Acts were 
made, and any issuances of our underlying common stock are 
expected to be made, in reliance on the exemption from the 
registration afforded by Section 4(a)(2) of the Securities Act 
of 1933, as amended (the “Securities Act”), for transactions not 
involving a public offering.

None of our lenders or lessors are affiliated with us.

Capital Resources

Dependent on market conditions, we anticipate using a mix of 
cash and debt financing for our expected aircraft deliveries in 
2022. To the extent we cannot secure financing on terms we 
deem attractive, we may be required to pay in cash, further modify 
our aircraft acquisition plans, or incur higher than anticipated 
financing costs. Although we believe debt and/or lease financing 
should be available to us if needed, we cannot give assurances we 
will be able to secure financing on terms attractive to us, if at all. 

 We have a revolving line of credit with Morgan Stanley for up 
to approximately $200 million. This line of credit is secured by 
a portion of our investment securities held by Morgan Stanley 
and the borrowing amount may vary accordingly. This line of 
credit bears interest at a floating rate based upon the London 

 PART II  |   ITEM 7 MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Interbank Offered Rate, or LIBOR, plus a margin. We did not borrow 
under this facility in 2021 or 2020 and the line was undrawn as of 
December 31, 2021. 

Working capital deficits can be customary in the airline industry 
since a large portion of air traffic liability is classified within 
current liability.

We  have  a  revolving  Credit  and  Guaranty  Agreement  with 
Citibank N.A. as the administrative agent, for up to $550 million 
(the “Revolving Facility”). The term of the Revolving Facility runs 
through August 2023. Borrowings under the Revolving Facility 
bear interest at a variable rate equal to LIBOR, plus a margin. 
The Revolving Facility is secured by aircraft, simulators, and 
certain other assets as permitted thereunder. The Revolving 
Facility includes covenants that require us to maintain certain 
minimum balances in unrestricted cash, cash equivalents, and 
unused commitments available under revolving credit facilities. In 
addition, the covenants restrict our ability to, among other things, 
dispose of certain collateral, or merge, consolidate, or sell assets.

In response to the unprecedented decline in demand for air travel 
caused by the COVID-19 pandemic, we borrowed the full amount of 
$550 million under the Revolving Facility on April 22, 2020.

We repaid the full balance of the Revolving Facility in the first 
quarter of 2021. As of December 31, 2021, we did not have a balance 
outstanding or any borrowings under the Revolving Facility.

Working Capital

We had a working capital deficit of $170 million as of December 
31, 2021 compared to a surplus of $671 million as of December 31, 
2020. Our working capital decreased by $501 million due to several 
factors, including an overall increase in our air traffic liability 
resulting from the increase in customer bookings as demand for 
air travel began to recover from the COVID-19 pandemic.

We expect to meet our obligations as they become due through 
available cash, investment securities, and internally generated 
funds, supplemented, as necessary, by financing activities and 
federal government assistance programs, which may be available 
to us. We expect to generate positive working capital through 
our operations. However, we cannot predict what the effect on 
our business might be from future developments related to the 
COVID-19 pandemic and its impact on the economy and consumer 
behavior, the extremely competitive environment in which we 
operate, or from events beyond our control, such as volatile fuel 
prices, economic conditions, weather-related disruptions, airport 
infrastructure challenges, the spread of infectious diseases, 
the  impact  of  other  airline  bankruptcies,  restructurings  or 
consolidations, U.S. military actions, or acts of terrorism. We 
believe there is sufficient liquidity available to us to meet our 
cash requirements for at least the next 12 months.

Debt and Finance Leases

As part of our efforts to effectively manage our balance sheet, 
we expect to continue to actively manage our debt balances. 
Our approach to debt management includes managing the mix 
of fixed and floating rate debt, annual maturities of debt, and the 
weighted average cost of debt. Additionally, our unencumbered 
assets allow some flexibility in managing our cost of debt and 
capital requirements. 

Contractual Obligations
Our contractual obligations at December 31, 2021 include the following (in billions):

Total

2022

2023

2024

2025

2026

Thereafter

Payments due in

Debt and finance lease obligations(1)

$

Operating lease obligations

Flight equipment purchase obligations

Other obligations(2)

TOTAL

$

4.6

1.1

7.5

2.3

$

15.5

$

0.5

0.2

0.9

0.3

1.9

$

$

0.7

0.2

1.6

0.4

2.9

$

$

0.4

0.1

1.8

0.4

2.7

$

$

0.2

0.1

1.3

0.4

2.0

$

$

0.9

0.1

0.9

0.4

2.3

$

$

1.9

0.4

1.0

0.4

3.7

Includes actual interest and estimated interest for floating-rate debt based on December 31, 2021 rates.

(1) 
(2)  Amounts include non-cancelable commitments for the purchase of goods and services.

The interest rates are fixed for $3.9 billion of our debt and finance 
lease obligations, with the remaining $0.1 billion having floating 
interest rates. The floating interest rates adjust either quarterly 
or semi-annually based on LIBOR. The weighted average maturity 
of all of our debt was eight years as of December 31, 2021. 

As of December 31, 2021, we believe we were in compliance 
with  the  covenants  of  our  debt  and  lease  agreements  and 
approximately 64% of our owned property and equipment were 
pledged as security under various loan agreements.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

43

PART II  |   ITEM 7 MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

As of December 31, 2021, we had operating lease obligations 
for 62 aircraft with lease terms that expire between 2023 
and 2028. Our aircraft lease agreements contain termination 
provisions which include standard maintenance and return 
conditions.  Our  policy  is  to  record  these  lease  return 
conditions  when  they  are  probable  and  the  costs  can  be 
estimated. We also lease airport terminal space and other 

Our firm aircraft order book as of December 31, 2021 was as follows:

airport facilities in each of our markets, as well as office space 
and other equipment. We have approximately $32 million of 
restricted  assets  pledged  under  standby  letters  of  credit 
related to certain of our leases which will expire at the end of 
the related leases. As of December 31, 2021, the average age 
of our operating fleet was 11.6 years.

Year

2022

2023

2024

2025

2026

2027

TOTAL

Airbus A321neo

Airbus A220

Total

3

11

13

11

12

14

64

9

18

22

12

1

—

62

12

29

35

23

13

14

126

In  February  2022,  we  exercised  our  option  to  purchase  30 
additional Airbus A220-300 aircraft under our existing agreement 
with Airbus Canada Limited Partnership. The 30 additional A220-
300 aircraft are expected to be delivered from 2022 to 2026. 
Options for 20 additional A220-300 aircraft remain available to us. 
The 30 additional aircraft are not included in the aircraft delivery 
schedule  above.  With  the  addition  of  these  30  Airbus  A220 
aircraft, our flight equipment purchase obligations are expected 
to be $1.0 billion in 2022, $1.7 billion in 2023, $2.0 billion in 2024, 
$1.6 billion 2025, $1.3 billion in 2026 and 1.0 billion thereafter.

Committed expenditures for our firm aircraft and spare engines 
include estimated amounts for contractual price escalations and 
pre-delivery deposits. We expect to meet our pre-delivery deposit 
requirements for our aircraft by paying cash or by using short-term 
borrowing facilities for deposits generally required six to 24 months 
prior to delivery. Any pre-delivery deposits paid by the issuance of 
notes are fully repaid at the time of delivery of the related aircraft. 

Our Terminal at JFK, T5, is governed by a lease agreement we 
entered into with the PANYNJ in 2005. We are responsible for 
making various payments under the lease. This includes ground 
rents for the terminal site which began at the time of the lease 
execution  in  2005  and  facility  rents  commenced  in  October 
2008 upon our occupancy of T5. The facility rents are based 
on  the  number  of  passengers  enplaned  out  of  the  terminal, 
subject to annual minimums. The PANYNJ reimbursed us for 
construction costs of this project in accordance with the terms 

of the lease, except for approximately $76 million in leasehold 
improvements provided by us. In 2013, we amended this lease 
to include additional ground space for our international arrivals 
facility, T5i, which we opened in November 2014. Minimum ground 
and facility rents at JFK totaling $496 million are included in the 
commitments table above as operating lease obligations.

Reaffirming our commitment to New York, in February 2022, we 
executed a new lease for our primarily corporate offices that will 
extend our stay in the present Long Island City location until 2039.
We expect the new lease will increase our lease commitments by 
approximately $3 million in 2024, $6 million in 2025, $7 million in 
2026, and $97 million thereafter. 

We enter into individual employment agreements with each of 
our  non-unionized  FAA-licensed  crewmembers,  inspectors, 
and air traffic controllers. Each employment agreement is for 
a term of five years and automatically renews for an additional 
five-year term unless the crewmember is terminated for cause 
or the crewmember elects not to renew it. Pursuant to these 
agreements, these crewmembers can only be terminated for 
cause. In the event of a downturn in our business requiring a 
reduction in flying and related work hours, we are obligated to 
pay these crewmembers a guaranteed level of income and to 
continue their benefits. As we are not currently obligated to 
pay this guaranteed income and benefits, no amounts related 
to these guarantees are included in the contractual obligations 
table above. 

Off-Balance Sheet Arrangements
We have determined that we hold a variable interest in, but are 
not the primary beneficiary of, certain pass-through trusts.  The 
beneficiaries of these pass-through trusts are the purchasers 
of equipment notes issued by us to finance the acquisition of 
aircraft. Each trust maintains a liquidity facility whereby a third 
party agrees to make payments sufficient to pay up to 18 months 
of interest on the applicable certificates if a payment default 
occurs. 

44

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

We have also made certain guarantees and indemnities to other 
unrelated parties that are not reflected on our consolidated 
balance sheets, which we believe will not have a significant 
impact on our results of operations, financial condition or cash 
flows. We have no other off-balance sheet arrangements. See 
Notes 3, 4, and 11 to our consolidated financial statements for 
a more detailed discussion of our variable interests and other 
contingencies, including guarantees and indemnities.

 PART II  |   ITEM 7 MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Climate Change 
Concern over climate change, including the impact of global 
warming, has led to significant U.S. and international legislative 
and regulatory efforts to limit greenhouse gas (“GHG”) emissions, 
including our aircraft and ground operations emissions. Below is 
a discussion of the regulations that are relevant to JetBlue and 
the efforts we have taken to address climate change.

Legislation, Regulation, and Accords on 
Climate Change

CARBON OFFSETTING AND REDUCTION SCHEME FOR 
INTERNATIONAL AVIATION

In October 2016, ICAO passed a resolution adopting the Carbon 
Offsetting  and  Reduction  Scheme  for  International  Aviation 
(“CORSIA”), which is a global, market-based emissions offset 
program  to  encourage  carbon-neutral  growth  beyond  2020. 
Annual international emissions reporting is required via CORSIA as 
of the 2019 reporting year, and offsetting compliance is scheduled 
to be implemented through multiple phases beginning in 2021. In 
2020, given the impacts of COVID-19 which dramatically reduced 
2020 emissions, ICAO agreed that the baseline from which the 
industry achieves carbon neutral growth would be from 2019 only, 
rather than an average of 2019 and 2020 as originally intended. 
ICAO continues to develop details regarding implementation, but 
we expect compliance with CORSIA will increase our operating 
costs. 

SUSTAINABLE SKIES ACT 

In May 2021, the Sustainable Skies Act was introduced in the 
United States Congress to amend the Internal Revenue Code of 

1986 to provide a tax credit for sustainable aviation fuel (“SAF”). 
Under this proposal, SAF that achieve 50% or greater reduction 
in lifecycle GHG emissions would be eligible to receive a tax credit 
ranging from $1.50 per gallon to $2.00 per gallon.

We are supportive of this proposed legislation and consider this 
to be a meaningful development to stimulate the production of 
SAF, making it more affordable and widely available. We believe 
this to be an important step in helping the U.S. airline industry 
reach its goal of achieving net-zero carbon emissions by 2050.

Actions Taken to Address Climate Change

JetBlue  is  committed  to  proactively  responding  to  climate 
change by taking meaningful steps to decarbonize our business 
and  mitigating  climate  risks  that  may  materially  impact  the 
business. As one of our key company-wide strategic priorities, 
we are pursuing six key levers to decarbonize our business. We 
discuss these levers and other sustainability initiatives in “Item 1. 
Business—Environmental, Social Governance – Environmental” 
above.

Other Impacts of Climate Change

The number of extreme weather events, such as hurricanes, 
typhoons, wildfires, and rainstorms, associated with climate 
change is expected to increase. Occurrences of these extreme 
weather events may result in flight cancellations, delays, and 
diversions, severely impacting our operations and thus adversely 
affecting our financial results and conditions. 

Critical Accounting Policies and Estimates
The preparation of our consolidated financial statements in 
conformity with generally accepted accounting principles in 
the  United  States,  or  GAAP,  requires  management  to  adopt 
accounting policies as well as make estimates and judgments 
to develop amounts reported in our financial statements and 
accompanying notes. We maintain a thorough process to review 
the application of our accounting policies and to evaluate the 
appropriateness of the estimates that are required to prepare our 
financial statements. We believe our estimates and judgments are 
reasonable; however, actual results and the timing of recognition 
of such amounts could differ from those estimates. In addition, 
estimates  routinely  require  adjustment  based  on  changing 
circumstances and the receipt of new or better information.

Critical accounting policies and estimates are defined as those 
that are reflective of significant judgments and uncertainties 
that could potentially result in materially different results under 
different assumptions and conditions. The policies and estimates 
discussed  below  have  been  reviewed  with  our  independent 
registered public accounting firm and with the Audit Committee 

of our Board of Directors. For a discussion of these and other 
significant accounting policies, see Note 1 to our consolidated 
financial statements.

Passenger Revenue

Ticket sales and the fees collected for related ancillary services 
are initially deferred in air traffic liability. Air traffic liability 
represents tickets sold but not yet flown, credits which can be 
used for future travel, and a portion of the liability related to our 
TrueBlue® loyalty program. We allocate the transaction price to 
each performance obligation identified in a passenger ticket on 
a relative standalone basis. Passenger revenue, including certain 
ancillary fees directly related to passenger tickets, is recognized 
when the transportation is provided. Taxes that we are required 
to collect from our customers, including foreign and U.S. federal 
transportation taxes, security taxes, and airport facility charges, 
are excluded from passenger revenue. Those taxes and fees are 
recorded as a liability upon collection and are relieved from the 
liability upon remittance to the applicable governmental agency.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

45

PART II  |   ITEM 7 MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The  majority  of  the  tickets  we  sell  are  non-refundable. 
Non-refundable fares may be canceled prior to the scheduled 
departure date for a credit for future travel. Refundable fares 
may be canceled at any time prior to the scheduled departure 
date. Failure to cancel a refundable fare prior to departure will 
result in the cancellation of the original ticket and an issuance 
of a credit for future travel. Passenger credits can generally be 
used for future travel up to a year from the date of issuance. In 
response to the impact of COVID-19 on air travel, we extended the 
expiration dates for travel credits issued from February 27, 2020 
through June 30, 2020 to a 24-month period. In January 2022, in 
response to the surge in COVID-19 cases and flight cancellations 
in late 2021, we further extended the expiration dates for travel 
credits with an original expiration date between February 1, 
2020 through September 29, 2022 to September 30, 2022. All 
passenger credits were classified as current air traffic liability 
as of December 31, 2021.

Passenger breakage revenue from unused tickets and passenger 
credits will be recognized in proportion to flown revenue based 
on estimates of expected expiration when the likelihood of the 
customer exercising his or her remaining rights becomes remote. 
Breakage revenue consists of non-refundable tickets that remain 
unused past the departure date, have continued validity, and are 
expected to ultimately expire unused, as well as passenger credits 
that are not expected to be redeemed prior to expiration. JetBlue 
uses estimates based on historical experience of expired tickets 
and credits and considers other factors that could impact future 
expiration patterns of tickets and credits. Tickets which do not 
have continued validity past the departure date are recognized as 
revenue after the scheduled departure date has lapsed.

Passenger  ticket  costs  primarily  include  credit  card  fees, 
commissions paid, and global distribution systems booking fees. 
Costs are allocated entirely to the purchased travel services and 
are capitalized until recognized when travel services are provided 
to the customer. 

Loyalty Program

Customers may earn points under our customer loyalty program, 
TrueBlue®, based on the fare paid and fare product purchased for a 
flight. Customers can also earn points through business partners 
such as credit card companies, hotels, car rental companies, and 
our participating airline partners. 

POINTS EARNED FROM A TICKET PURCHASE

When a TrueBlue® member travels, we recognize a portion of the 
fare as revenue and defer in air traffic liabilities the portion that 
represents the value of the points net of spoilage, or breakage. We 
allocate the transaction price to each performance obligation on 
a relative standalone basis. We determine the standalone selling 
price of TrueBlue® points issued using the redemption value 
approach. To maximize the use of observable inputs, we utilize the 
actual ticket value of the tickets purchased with TrueBlue® points. 
The liability is relieved and passenger revenue is recognized when 
the points are redeemed and the free travel is provided.

POINTS SOLD TO TRUEBLUE® PARTNERS

Our  most  significant  contract  to  sell  TrueBlue®  points  is 
with our co-branded credit card partner. Co-branded credit 
card partnerships have the following identified performance 
obligations: air transportation; use of the JetBlue brand name, 
and access to our frequent flyer customer lists; advertising; and 
other airline benefits. In determining the estimated standalone 
selling price, JetBlue considers multiple inputs, methods, and 
assumptions,  including:  discounted  cash  flows;  estimated 
redemption value, net of fulfillment discount; points expected 
to be awarded and redeemed; estimated annual spending by 
cardholders;  estimated  annual  royalty  for  use  of  JetBlue’s 
frequent flyer customer lists; and estimated utilization of other 
airline benefits. Payments are typically due monthly based on 
the volume of points sold during the period, and the terms of 
our marketing contracts are generally from one to ten years. The 
overall consideration received is allocated to each performance 
obligation based on its relative standalone selling price. The air 
transportation element is deferred and recognized as passenger 
revenue when the points are redeemed. The other elements are 
recognized as other revenue when the performance obligations 
related to those services are satisfied, which is generally the same 
period as when consideration is received from the participating 
company. 

Amounts  allocated  to  the  air  transportation  element  which 
are initially deferred include a portion that are expected to be 
redeemed during the following twelve months (included within 
Air traffic liability), and a portion that are not expected to be 
redeemed during the following twelve months (included within Air 
traffic liability - non-current). We periodically update this analysis 
and adjust the split between current and non-current liabilities 
as appropriate. 

Points earned by TrueBlue® members never expire. TrueBlue® 
members  can  pool  points  between  small  groups  of  people, 
branded  as  Points  Pooling™.  Breakage  is  estimated  using 
historical redemption patterns to determine a breakage rate. 
Breakage rates used to estimate breakage revenue are evaluated 
annually.  Changes  to  breakage  estimates  impact  revenue 
recognition prospectively. 

Accounting for Long-Lived Assets

In accounting for long-lived assets, we make estimates about the 
expected useful lives, projected residual values, and the potential 
for impairment. In estimating useful lives and residual values of 
our aircraft, we have relied upon actual industry experience with 
the same or similar aircraft types and our anticipated utilization 
of the aircraft. Changing market prices of new and used aircraft, 
government  regulations,  and  changes  in  our  maintenance 
program or operations could result in changes to these estimates. 

Our  long-lived  assets  are  evaluated  for  impairment  when 
events and circumstances indicate the assets may be impaired.  
Indicators include operating or cash flow losses, significant 
decreases in market value, or changes in technology.

46

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 PART II  |   ITEM 7 MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

To  determine  if  impairment  exists  for  our  aircraft  used  in 
operations, we group our aircraft by fleet-type (the lowest level for 
which there are identifiable cash flows) and then estimate their 
future cash flows based on projections of capacity, aircraft age, 
maintenance requirements, and other relevant conditions. An 
impairment occurs when the sum of the estimated undiscounted 
future cash flows are less than the aggregate carrying value 
of the fleet. The impairment loss recognized is the amount by 
which the fleet’s carrying value exceeds its estimated fair value. 
We estimate aircraft fair value using third party valuations which 
consider the effects of the current market environment, age of 
the assets, and marketability.

Given  the  substantial  reduction  in  our  active  aircraft  and 
diminished projections of future cash flows experienced in 2020 
as a result of the COVID-19 pandemic, we evaluated and recorded 
impairment charges of flight equipment and other property and 
equipment related to our Embraer E190 fleet for the year ended 
December 31, 2020. No impairment charges were recorded for 
the year ended December 31, 2021.

Refer to Note 17 to our consolidated financial statements for 
further details of our impairment charges.

Lease Accounting

We operate airport facilities, office buildings, and aircraft under 
operating leases with minimum lease payments. We recognize 
the costs associated with these agreements as rent expense 
on a straight-line basis over the expected lease term.  Within 
the provisions of certain leases, there are minimum escalations 
in payments over the base lease term. There are also periodic 
adjustments  of  lease  rates,  landing  fees,  and  other  charges 
applicable under such agreements, as well as renewal periods. 
The effects of the escalations and other adjustments have been 
reflected in rent expense on a straight-line basis over the lease term. 
This includes renewal periods when it is deemed to be reasonably 

assured at the inception of the lease. The amortization period for 
leasehold improvements is the term used in calculating straight-line 
rent expense or their estimated economic life, whichever is shorter.

Derivative Instruments used for Aircraft Fuel

We utilize financial derivative instruments to manage the risk 
of changing aircraft fuel prices. We do not purchase or hold 
any  derivative  instrument  for  trading  purposes.  Fair  values 
are  determined  using  commodity  prices  provided  to  us  by 
independent third parties. When possible, we designate these 
instruments as cash flow hedges for accounting purposes, as 
defined by the Derivatives and Hedging topic of the Codification 
which permits the deferral of the effective portions of gains or 
losses until contract settlement.

The  Derivatives  and  Hedging  topic  is  a  complex  accounting 
standard. It requires us to develop and maintain a significant 
amount of documentation related to: 

(1)  our fuel hedging program and fuel management approach,

(2)  statistical analysis supporting a highly correlated relationship 
between the underlying commodity in the derivative financial 
instrument and the risk being hedged, i.e. aircraft fuel, on both 
a historical and prospective basis, and

(3)  cash flow designation for each hedging transaction executed, 
to be developed concurrently with the hedging transaction. 

This documentation requires us to estimate forward aircraft fuel 
prices since there is no reliable forward market for aircraft fuel. 
These prices are developed through the observation of similar 
commodity futures prices, such as crude oil and/or heating oil, 
and adjusted based on variations to those like commodities. 
Historically, our hedges have settled within 24 months; therefore, 
the deferred gains and losses have been recognized into earnings 
over a relatively short period of time.

Regulation G Reconciliation of Non-GAAP Financial Measures
We sometimes use non-GAAP financial measures in this report. 
Non-GAAP  financial  measures  are  financial  measures  that 
are derived from the consolidated financial statements, but 
that are not presented in accordance with generally accepted 
accounting principles in the United States, or GAAP. We believe 
these  non-GAAP  financial  measures  provide  a  meaningful 
comparison of our results to others in the airline industry and 
our prior year results. Investors should consider these non-GAAP 
financial measures in addition to, and not as a substitute for, our 
financial performance measures prepared in accordance with 
GAAP. Further, our non-GAAP information may be different from 
the non-GAAP information provided by other companies. The 
information below provides an explanation of each non-GAAP 
financial  measure  and  shows  a  reconciliation  of  non-GAAP 
financial  measures  used  in  this  filing  to  the  most  directly 
comparable GAAP financial measures.

Operating Expense per Available Seat Mile, 
excluding fuel and related taxes, other  
non-airline operating expenses, and special 
items (“CASM Ex-Fuel”)

Operating expenses per available seat mile, or CASM, is a common 
metric used in the airline industry. We exclude aircraft fuel and 
related taxes, operating expenses related to other non-airline 
businesses,  such  as  our  subsidiaries,  JetBlue  Technology 
Ventures and JetBlue Travel Products, and special items from 
operating expenses to determine CASM ex-fuel, which is a non-
GAAP financial measure.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

47

PART II  |   ITEM 7 MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

In 2021, special items include contra-expenses recognized on 
the utilization of federal grants received under various payroll 
support programs, contra-expenses recognized on the Employee 
Retention Credits provided by the CARES Act, and one-time costs 
related to the ratification of the collective bargaining agreement 
with our inflight crewmembers.

Special items in 2020 include contra-expenses recognized on the 
utilization of payroll support grants received under the CARES 
Act, contra-expenses recognized on the Employee Retention 
Credits  provided  by  the  CARES  Act,  impairment  charges  on 
our Embraer E190 fleet, losses generated from certain aircraft 
sale-leaseback transactions, and one-time costs associated with 
our voluntary crewmember separation programs.

Special items for 2019 include an impairment charge and one-time 
costs related to the Embraer E190 fleet transition as well as one-
time costs related to the ratification and implementation of our 
pilots’ collective bargaining agreement.

We believe that CASM ex-fuel is useful for investors because it 
provides investors the ability to measure financial performance 
excluding items beyond our control, such as fuel costs, which are 
subject to many economic and political factors, or not related 
to the generation of an available seat mile, such as operating 
expense related to other non-airline businesses. We believe this 
non-GAAP measure is more indicative of our ability to manage 
airline costs and is more comparable to measures reported by 
other major airlines. 

NON-GAAP FINANCIAL MEASURE  
RECONCILIATION OF OPERATING EXPENSE PER ASM, EXCLUDING FUEL

2021

2020

2019

2018

2017

(in millions; per ASM data in cents)

$ per ASM

$ per ASM

$ per ASM

$ per ASM

$ per ASM

Total operating expenses

$

6,117

11.30

$ 4,671 

14.29  $ 7,294 

11.43  $ 7,392 

12.34  $ 6,039 

10.78 

Less:

Aircraft fuel and related taxes

1,436 

Other non-airline expenses

43 

2.65

0.08

631 

35 

1.93 

0.10 

Special items

(833)

(1.54)

(283)

(0.86)

1,847 

46 

14 

2.89 

0.08 

0.02 

1,899 

44 

435 

3.17 

0.07 

0.73 

1,363 

35 

— 

2.43 

0.06 

— 

Operating expenses,  
excluding fuel

$ 5,471

10.11

$ 4,288 

13.12  $ 5,387 

8.44  $ 5,014 

8.37  $ 4,641 

8.29 

Reconciliation of Operating Expense, Income 
(Loss) before Taxes, Net Income (Loss) and 
Earnings (Loss) per Share, excluding special 
items and gain on equity investments

Our GAAP results in the applicable periods were impacted by 
credits and charges that are deemed special items.

In  2021,  special  items  include  contra-expenses  recognized 
on  the  utilization  of  federal  grants  received  under  various 
payroll support programs, contra-expenses recognized on the 
Employee Retention Credits (ERCs) provided by the CARES Act, 
and one-time costs related to the ratification of the collective 
bargaining agreement with our inflight crewmembers.

Special items in 2020 include contra-expenses recognized on the 
utilization of payroll support grants received under the CARES 
Act, contra-expenses recognized on ERCs, impairment charges 
on our Embraer E190 fleet, losses generated from certain aircraft 
sale-leaseback transactions, and one-time costs associated with 
our voluntary crewmember separation programs. 

Special  items  in  2019  include  one-time  costs  related  to  the 
Embraer E190 fleet transition as well as one-time costs related 
to the ratification and implementation of our pilots’ collective 
bargaining agreement.

Certain net gains on our equity investments were also excluded 
from our 2021 and 2019 GAAP results. 

48

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 PART II  |   ITEM 7 MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

We believe the impact of these items distort our overall trends and that our metrics are more comparable with the presentation of our 
results excluding the impact of these items. The table below provides a reconciliation of our GAAP reported amounts to the non-GAAP 
amounts excluding the impacts of these items.

NON-GAAP FINANCIAL MEASURE  
RECONCILIATION OF OPERATING EXPENSE, INCOME (LOSS) BEFORE TAXES, NET INCOME (LOSS)  AND EARNINGS 
(LOSS) PER SHARE EXCLUDING SPECIAL ITEMS AND GAIN ON EQUITY INVESTMENTS

(in millions except per share amounts)

Total Operating Revenues

Total Operating Expenses

Less: Special items

TOTAL OPERATING EXPENSES EXCLUDING SPECIAL ITEMS

Operating income (loss)

Add back: Special items

OPERATING INCOME (LOSS) EXCLUDING SPECIAL ITEMS

Operating margin excluding special items

Income (loss) before income taxes

Add back: Special items

Less: Gain on equity investments

INCOME (LOSS) BEFORE INCOME TAXES EXCLUDING SPECIAL ITEMS AND  
GAIN  ON EQUITY INVESTMENTS

Pre-tax margin excluding special items and gain on equity investments

Net income (loss)

Add back: Special items

Less: Income tax benefit (expense) related to special items

Less: Gain on equity investments

Less: Income tax (expense) related to gain on equity investments

NET INCOME (LOSS) EXCLUDING SPECIAL ITEMS AND GAIN ON EQUITY  
INVESTMENTS

Earnings (loss) per common share:

Basic

Add back: Special items, net of tax

Less: Gain on equity investments, net of tax

BASIC EXCLUDING SPECIAL ITEMS AND GAIN ON EQUITY INVESTMENTS

Diluted

Add back: Special items, net of tax

Less: Gain on equity investments, net of tax

Year Ended December 31,

$

$

$

$

$

$

$

$

$

$

$

$

2021

6,037

6,117

(833)

6,950

(80)

(833)

(913)

(15.1)%

(263)

(833)

44 

(1,140)

(18.9)%

(182)

(833)

(249)

44 

(13 )

(797)

(0.57)

(1.84)

0.10 

(2.51)

(0.57)

(1.84)

0.10 

$

$

$

$

$

$

$

$

$

$

$

$

2020

2,957 

4,671 

(283)

4,954 

(1,714)

(283)

(1,997)

(67.5)%

(1,893)

(283)

— 

(2,176)

(73.6)%

(1,354)

(283)

(69)

— 

— 

(1,568)

(4.88)

(0.77)

— 

(5.65)

(4.88)

(0.77)

— 

$

$

$

$

$

$

$

$

$

$

$

$

DILUTED EXCLUDING SPECIAL ITEMS AND GAIN ON EQUITY INVESTMENTS

$

(2.51)

$

(5.65)

$

2019

8,094 

7,294 

14 

7,280 

800 

14 

814 

10.1 %

768 

14 

15 

767 

9.5 %

569 

14 

4 

15 

(4 )

568 

1.92 

0.04 

0.04 

1.92 

1.91 

0.03 

0.04

1.90 

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

49

PART II  |   ITEM 7 MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Adjusted Debt to Capitalization Ratio

Adjusted debt to capitalization ratio is a non-GAAP financial measure which we believe is relevant in assessing the Company’s overall 
debt profile. Adjusted debt includes aircraft operating lease liabilities, in addition to total debt and finance lease obligations. Adjusted 
capitalization represents total equity plus adjusted debt. Investors should consider this non-GAAP financial measure in addition to, 
and not as a substitute for, our financial measures prepared in accordance with GAAP.

NON-GAAP FINANCIAL MEASURE  
ADJUSTED DEBT TO CAPITALIZATION RATIO

(in millions)

Long-term debt and finance lease obligations

Current maturities of long-term debt and finance lease obligations

Operating lease liabilities — aircraft

Adjusted debt

Long-term debt and finance lease obligations

Current maturities of long-term debt and finance lease obligations

Operating lease liabilities — aircraft

Stockholders' equity

Adjusted capitalization

Adjusted debt to capitalization ratio

Free Cash Flow

December 31,

2021

2020

$

3,651

$

4,413 

$

$

355

256

4,262

3,651

355

256

3,849

$

$

450 

273 

5,136

4,413

450 

273 

3,951 

$

8,111

$

9,087

53%

57 %

The table below reconciles cash provided by operations determined in accordance with GAAP to Free Cash Flow, a non-GAAP financial 
measure. We believe that Free Cash Flow is a relevant metric in measuring our financial strength and is useful in assessing our ability 
to fund future capital commitments and other obligations. Investors should consider this non-GAAP financial measure in addition to, 
and not as a substitute for, our financial measures prepared in accordance with GAAP.

NON-GAAP FINANCIAL MEASURE  
RECONCILIATION OF FREE CASH FLOW

(in millions)

2021

2020

2019

2018

Net cash provided by (used in) operating activities

$

1,642

$

(683)

$

1,449

$

1,200

Less: Capital expenditures

Less: Pre-delivery deposits for flight equipment

(907)

(88)

(715)

(76)

(932)

(224)

FREE CASH FLOW

$

647

$

(1,474)

$

293

$

(908)

(206)

86

2017

1,379

(1,074)

(128)

177

$

$

Year Ended December 31,

Glossary of Airline terminology

Airline terminology used in this section and elsewhere in this 
Report:

	■ Aircraft  utilization  -  The  average  number  of  block  hours 

operated per day per aircraft for the total fleet of aircraft.

	■ Available  seat  miles  -  The  number  of  seats  available  for 
passengers multiplied by the number of miles the seats are 
flown.

	■ Average fuel cost per gallon - Total aircraft fuel costs, including 
fuel taxes and effective portion of fuel hedging, divided by the 
total number of fuel gallons consumed.

	■ Average stage length - The average number of miles flown per 

flight.

	■ Load factor - The percentage of aircraft seating capacity 
actually utilized, calculated by dividing revenue passenger miles 
by available seat miles.

	■ Operating expense per available seat mile - Operating expenses 

	■ Average fare - The average one-way fare paid per flight segment 

divided by available seat miles.

by a revenue passenger.

50

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 PART II  |   ITEM 7A QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

	■ Operating  expense  per  available  seat  mile,  excluding  fuel  - 
Operating expenses, less aircraft fuel, other non-airline expenses, 
and special items, divided by available seat miles.

	■ Revenue passengers - The total number of paying passengers 

flown on all flight segments.

	■ Revenue  passenger  miles  -  The  number  of  miles  flown  by 

	■ Operating revenue per available seat mile - Operating revenues 

revenue passengers.

divided by available seat miles.

	■ Yield per passenger mile - The average amount one passenger 

	■ Passenger revenue per available seat mile - Passenger revenue 

pays to fly one mile.

divided by available seat miles.

ITEM 7A 

 QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT 
MARKET RISK

The risk inherent in our market risk sensitive instruments and 
positions is the potential loss arising from adverse changes to the 
price of fuel and interest rates as discussed below. The sensitivity 
analyses presented do not consider the effects such adverse 
changes may have on the overall economic activity, nor do they 
consider additional actions we may take to mitigate our exposure 

to such changes. Variable-rate leases are not considered market 
sensitive financial instruments and, therefore, are not included 
in the interest rate sensitivity analysis below. Actual results may 
differ from the sensitivity analyses. See Notes 1, 4 and 13 to our 
consolidated financial statements for accounting policies and 
additional information. 

Aircraft fuel
Our results of operations are affected by changes in the price 
and availability of aircraft fuel. Market risk is estimated as a 
hypothetical 10% increase in the December 31, 2021 cost per 
gallon of fuel. Based on projected 2022 fuel consumption, such 
an increase would result in an increase to aircraft fuel expense 
of approximately $224 million in 2022. We did not have any fuel 
hedges outstanding as of December 31, 2021.

Interest
Our earnings are affected by changes in interest rates due to the 
impact those changes have on interest expense from variable-
rate debt instruments and on interest income generated from 
our cash and investment balances. The interest rate is fixed for 
$3.9 billion of our debt and finance lease obligations, with the 
remaining $0.1 billion having floating interest rates. If interest 
rates  were  on  average  100  basis  points  higher  in  2022  than 
they were during 2021, our interest expense would increase 
by  approximately  $1  million.  This  amount  is  determined  by 
considering the impact of the hypothetical change in interest 
rates on our variable rate debt.

The financial derivative instrument agreements we have with 
our counterparties may require us to fund all, or a portion of, 
outstanding loss positions related to these contracts prior to 
their scheduled maturities. The amount of collateral posted, if 
any, is periodically adjusted based on the fair value of the hedge 
contracts.

If interest rates were an average 100 basis points lower in 2022 
than they were during 2021, our interest income from cash and 
investment balances would decrease by approximately $1 million. 
This amount is determined by considering the impact of the 
hypothetical interest rates on the balances of our money market 
funds and short-term, interest-bearing investments.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

51

PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

ITEM 8 

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Report of Independent Registered Public Accounting Firm

To the Stockholders and the Board of Directors of JetBlue 
Airways Corporation

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets 
of JetBlue Airways Corporation (the Company) as of December 31, 
2021 and 2020, the related consolidated statements of operations, 
comprehensive income (loss), stockholders’ equity and cash 
flows for each of the three years in the period ended December 
31, 2021, and the related notes and financial statement schedule 
listed in Item 15(2) (collectively referred to as the “consolidated 
financial statements”). In our opinion, the consolidated financial 
statements present fairly, in all material respects, the financial 
position of JetBlue Airways Corporation at December 31, 2021 
and 2020, and the consolidated results of its operations and 
its cash flows for each of the three years in the period ended 
December 31, 2021, in conformity with U.S. generally accepted 
accounting principles.

We also have audited, in accordance with the standards of the 
Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company’s internal control over financial reporting 
as of December 31, 2021, based on criteria established in Internal 
Control-Integrated  Framework  issued  by  the  Committee  of 
Sponsoring Organizations of the Treadway Commission (2013 
framework) and our report dated February 22, 2022 expressed 
an unqualified opinion thereon. 

Basis for Opinion

These  financial  statements  are  the  responsibility  of  the 
Company’s management. Our responsibility is to express an 
opinion on the Company’s financial statements based on our 
audits.  We  are  a  public  accounting  firm  registered  with  the 

PCAOB and are required to be independent with respect to the 
Company in accordance with the U.S. federal securities laws 
and the applicable rules and regulations of the Securities and 
Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of 
the PCAOB. Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether the 
financial statements are free of material misstatement, whether 
due to fraud or error. Our audits included performing procedures 
to assess the risks of material misstatement of the financial 
statements,  whether  due  to  error  or  fraud,  and  performing 
procedures that respond to those risks. Such procedures included 
examining, on a test basis, evidence regarding the amounts and 
disclosures in the financial statements. Our audits also included 
evaluating  the  accounting  principles  used  and  significant 
estimates made by management, as well as evaluating the overall 
presentation of the financial statements. We believe that our 
audits provide a reasonable basis for our opinion.

Critical Audit Matters

The critical audit matters communicated below are matters 
arising from the current period audit of the financial statements 
that were communicated or required to be communicated to the 
audit committee and that (1) relate to accounts or disclosures 
that are material to the consolidated financial statements and 
(2) involved our specially challenging, subjective, or complex 
judgments. The communication of the critical audit matters 
does not alter in any way our opinion on the consolidated financial 
statements, taken as a whole, and we are not, by communicating 
the critical audit matters below, providing separate opinions on 
the critical audit matters or on the accounts or disclosures to 
which they relate.

52

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Loyalty Program - Breakage

Description of the 
Matter

As discussed in Note 2 to the consolidated financial statements, under the customer loyalty program, the Company 
issues  points  to  customers  based  upon  the  fare  paid  for  a  ticket  purchase  or  through  sales  to  business  partners, 
including JetBlue’s co-branded credit card partners. The Company defers a portion of the transaction price allocable 
to points issued and recognizes revenue when the points are redeemed for travel. The Company estimates breakage 
for  issued  points  using  historical  redemption  patterns  and  records  revenue  for  points  that  are  not  expected  to  be 
redeemed. Estimates of breakage are evaluated annually, and changes to breakage estimates prospectively impact 
Passenger revenue and Air traffic liability. The balance of the Company’s Air traffic liability associated with the loyalty 
program was $891 million as of December 31, 2021.

Auditing management’s estimates and calculations used in its accounting for the loyalty program is significant to our 
audit as the related impact to Passenger revenue and Air traffic liability is material and sensitive to changes in the 
breakage  rate.  The  estimate  of  breakage  by  management  requires  the  Company  to  forecast  redemption  patterns, 
which  involves  the  application  of  judgment  and  estimation.  As  a  result,  auditing  the  Company’s  accounting  for  the 
loyalty program breakage estimate was complex and highly judgmental.

How We Addressed 
the Matter in Our 
Audit

We  obtained  an  understanding,  evaluated  the  design,  and  tested  the  operating  effectiveness  of  controls  over  the 
Company’s  accounting  for  the  loyalty  program,  including  controls  over  management’s  estimation  of  breakage  rates 
and review of the significant assumptions underlying the determination of estimated redemption patterns.

Our  audit  procedures  included,  among  others,  evaluating  the  significant  assumptions  and  the  accuracy  and 
completeness of the underlying data used in management’s calculation including the total number of points issued to 
and redeemed by customers. We involved our valuation professionals to assist us in our evaluation of the methodology 
used by the Company to estimate expected redemption patterns. We performed a sensitivity analysis of management’s 
estimate of points expected to be redeemed to evaluate the impact on Passenger revenue and Air traffic liability. We 
also tested the calculation used to determine the amount recognized as revenue for the period.

Loyalty Program – Co-Brand Agreement

Description of the 
Matter

The balance of the Company’s Air traffic liability associated with the loyalty program was $891 million as of December 31, 
2021. For the year ended December 31, 2021, the Company recognized revenue of $305 million classified as Loyalty 
revenue  –  air  transportation  within  passenger  revenue  and  revenue  of  $306  million  classified  as  Loyalty  revenue 
within other revenue associated with various partner agreements including, but not limited to, its co-branded credit 
card agreements, in the consolidated statements of operations. As discussed in Note 2 to the consolidated financial 
statements, in June 2021 the Company entered into an Amended and Restated Co-Branded Card Agreement with a 
bank (the “Co-Brand Agreement”). The Company allocates the consideration received from the Co-Brand Agreement 
based on its estimate of the relative standalone selling prices of the products and services delivered, which includes 
air transportation, use of the Company’s brand name, access to customer lists, advertising and other airline benefits.

Auditing  the  Company’s  accounting  for  the  Co-Brand  Agreement  was  complex  and  highly  judgmental  due  to  the 
significant  estimation  required  in  determining  the  standalone  selling  price  of  the  performance  obligation  related 
to the Company’s brand and customer lists elements (collectively the “brand element”), primarily resulting from the 
absence  of  observable  standalone  selling  prices.  A  change  in  the  estimated  standalone  selling  prices  of  the  brand 
element could have a material impact on the air traffic liability balances and the timing of revenue recognition.

How We Addressed 
the Matter in Our 
Audit

We  obtained  an  understanding,  evaluated  the  design  and  tested  the  operating  effectiveness  of  controls  over  the 
Company’s accounting for the Co-Brand Agreement, including controls specific to the estimated standalone selling 
price of the Company’s brand element and the completeness and accuracy of the underlying data.

To test the estimated standalone selling price of the brand element, our audit procedures included, among others, 
involving  a  valuation  specialist  to  assist  in  testing  the  method  used  to  develop  the  standalone  selling  price  of  the 
Company’s  brand  element,  and  assessing  the  reasonableness  of  the  inputs  used  to  develop  the  estimate,  which 
included  corroborating  those  inputs  to  publicly  available  data.  Additionally,  we  performed  sensitivity  analyses  to 
evaluate the changes to the Company’s air traffic liability that would result from changes in the estimated standalone 
selling prices of the Company’s brand element.

/s/ Ernst & Young LLP

We have served as the Company’s auditor since 2001.

New York, New York 
February 22, 2022

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

53

PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Report of Independent Registered Public Accounting Firm

To the Stockholders and the Board of Directors of JetBlue 
Airways Corporation

Opinion on Internal Control over Financial 
Reporting

We have audited JetBlue Airways Corporation’s internal control 
over  financial  reporting  as  of  December  31,  2021,  based  on 
criteria established in Internal Control—Integrated Framework 
issued by the Committee of Sponsoring Organizations of the 
Treadway Commission (2013 framework) (the COSO criteria). In our 
opinion, JetBlue Airways Corporation (the Company) maintained, 
in all material respects, effective internal control over financial 
reporting as of December 31, 2021, based on the COSO criteria.

We have also audited, in accordance with the standards of the 
Public Company Accounting Oversight Board (United States) 
(PCAOB), the consolidated balance sheets of the Company as 
of December 31, 2021 and 2020 and the related consolidated 
statements  of  operations,  comprehensive  income  (loss), 
stockholders’ equity and cash flows for each of the three years in 
the period ended December 31, 2021, and the related notes and 
financial statement schedule and our report dated February 22, 
2022 expressed an unqualified opinion thereon. 

Basis for Opinion

The  Company’s  management  is  responsible  for  maintaining 
effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial 
reporting included in the accompanying Management’s Report 
on Internal Control Over Financial Reporting. Our responsibility 
is  to  express  an  opinion  on  the  Company’s  internal  control 
over financial reporting based on our audit. We are a public 
accounting firm registered with the PCAOB and are required to be 
independent with respect to the Company in accordance with U.S. 
federal securities laws and the applicable rules and regulations of 
the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the 
PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether effective 
internal control over financial reporting was maintained in all 
material respects.

Our audit included obtaining an understanding of internal control 
over  financial  reporting,  assessing  the  risk  that  a  material 
weakness exists, testing and evaluating the design and operating 
effectiveness of internal control based on the assessed risk, and 
performing such other procedures as we considered necessary 
in  the  circumstances.  We  believe  that  our  audit  provides  a 
reasonable basis for our opinion.

Definition and Limitations of Internal Control 
Over Financial Reporting

A company’s internal control over financial reporting is a process 
designed  to  provide  reasonable  assurance  regarding  the 
reliability of financial reporting and the preparation of financial 
statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over 
financial reporting includes those policies and procedures that (1) 
pertain to the maintenance of records that, in reasonable detail, 
accurately and fairly reflect the transactions and dispositions of 
the assets of the company; (2) provide reasonable assurance that 
transactions are recorded as necessary to permit preparation 
of financial statements in accordance with generally accepted 
accounting principles, and that receipts and expenditures of the 
company are being made only in accordance with authorizations 
of management and directors of the company; and (3) provide 
reasonable assurance regarding prevention or timely detection 
of unauthorized acquisition, use, or disposition of the company’s 
assets  that  could  have  a  material  effect  on  the  financial 
statements.

Because of its inherent limitations, internal control over financial 
reporting  may  not  prevent  or  detect  misstatements.  Also, 
projections of any evaluation of effectiveness to future periods are 
subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with 
the policies or procedures may deteriorate.

/s/ Ernst & Young LLP

New York, New York 
February 22, 2022

54

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

JETBLUE AIRWAYS CORPORATION

Consolidated Balance Sheets

(in millions, except per share data)

ASSETS

CURRENT ASSETS

Cash and cash equivalents

Investment securities

Receivables, less allowance (2021 - $3; 2020-$2)

Inventories, less allowance (2021 - $24; 2020-$27)

Prepaid expenses and other

Total current assets

PROPERTY AND EQUIPMENT

Flight equipment

Pre-delivery deposits for flight equipment

Total flight equipment and pre-delivery deposits, gross

Less accumulated depreciation

Total flight equipment and pre-delivery deposits, net

Other property and equipment, gross

Less accumulated depreciation

Total other property and equipment, net

Total property and equipment, net

OPERATING LEASE ASSETS

OTHER ASSETS

Investment securities

Restricted cash

Intangible assets, net of accumulated amortization of $405 and $360, at 2021 and  
2020, respectively

Other

Total other assets

TOTAL ASSETS

December 31,

2021

2020

$

2,018

$

824

207

74

124

3,247

11,161

337

11,498

3,227

8,271

1,205

662

543

8,814

729

39

59

284

470

852

1,918

1,135

98

71

123

3,345

10,256

420

10,676

2,888

7,788

1,202

591

611

8,399

804

2

51

261

544

858

$

13,642

$

13,406

See accompanying notes to consolidated financial statements.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

55

 
 
 
 
PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

JETBLUE AIRWAYS CORPORATION

Consolidated Balance Sheets

(in millions, except per share data)

LIABILITIES AND STOCKHOLDERS’ EQUITY

CURRENT LIABILITIES

Accounts payable

Air traffic liability

Accrued salaries, wages and benefits

Other accrued liabilities

Current operating lease liabilities

Current maturities of long-term debt and finance lease obligations

Total current liabilities

LONG-TERM DEBT AND FINANCE LEASE OBLIGATIONS

LONG-TERM OPERATING LEASE LIABILITIES

DEFERRED TAXES AND OTHER LIABILITIES

Deferred income taxes

Air traffic liability - non-current

Other

Total deferred taxes and other liabilities

COMMITMENTS AND CONTINGENCIES (NOTES 10 & 11)

STOCKHOLDERS’ EQUITY

$

Preferred stock, $0.01 par value; 25 shares authorized, none issued

Common stock, $0.01 par value; 900 shares authorized, 478 and 474 shares issued and 
320 and 316 shares outstanding at 2021 and 2020, respectively

Treasury stock, at cost; 158 and 158 shares at 2021 and 2020, respectively

Additional paid-in capital

Retained earnings

Accumulated other comprehensive income

Total stockholders’ equity

TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY

$

December 31,

2021

2020

499 

1,618

480

359

106

355

3,417

3,651

690

843

640

552

2,035

— 

5

(1,989)

3,047

2,786

—

3,849

13,642

$

$

365

1,122

409

215

113

450

2,674

4,413

752

922

616

78

1,616

— 

5

(1,981)

2,959

2,968

—

3,951

13,406

See accompanying notes to consolidated financial statements.

56

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 
 
 
JETBLUE AIRWAYS CORPORATION

Consolidated Statements of Operations

(in millions, except per share data)

OPERATING REVENUES

Passenger

Other

Total operating revenues

OPERATING EXPENSES

Aircraft fuel and related taxes

Salaries, wages and benefits

Landing fees and other rents

Depreciation and amortization

Aircraft rent

Sales and marketing

Maintenance, materials and repairs

Other operating expenses

Special items

Total operating expenses

OPERATING (LOSS) INCOME

OTHER INCOME (EXPENSE)

Interest expense

Interest income

Gain on equity investments, net

Other

Total other expense

(LOSS) INCOME BEFORE INCOME TAXES

Income tax (benefit) expense

NET (LOSS) INCOME

(LOSS) EARNINGS PER COMMON SHARE

Basic

Diluted

 PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Years Ended December 31,

2021

2020

$

5,609

$

2,733

$

428

6,037

1,436

2,358

628

540

99

183

626

1,080

(833)

6,117

(80)

(192)

17

44

(52)

(183)

(263)

(81)

(182)

(0.57)

(0.57)

$

$

$

224

2,957

631

2,032

358

535

85

110

441

762

(283)

4,671

(1,714)

(179)

23

—

(23)

(179)

(1,893)

(539)

(1,354)

(4.88)

(4.88)

$

$

$

$

$

$

2019

7,786

308

8,094

1,847

2,320

474

525

99

290

619

1,106

14

7,294

800

(79)

32

15

—

(32)

768

199

569

1.92

1.91

See accompanying notes to consolidated financial statements.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

57

PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

JETBLUE AIRWAYS CORPORATION

Consolidated Statements of Comprehensive Income (Loss)

(in millions)

NET (LOSS) INCOME

Changes in fair value of derivative instruments, net of reclassifications 
into earnings, net of taxes of $0, $0, and $(1) in 2021, 2020, and 2019, 
respectively

Total other comprehensive (loss) income 

COMPREHENSIVE (LOSS) INCOME

Years Ended December 31,

2021

2020

(182)

$

(1,354)

$

—

—

(2)

(2)

(182)

$

(1,356)

$

$

$

2019

569

5

5

574

See accompanying notes to consolidated financial statements.

58

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

JETBLUE AIRWAYS CORPORATION

Consolidated Statements of Cash Flows

(in millions)

CASH FLOWS FROM OPERATING ACTIVITIES

Years Ended December 31,

2021

2020

Net (loss) income

$

(182)

$

(1,354)

$

Adjustments to reconcile net (loss) income to net cash provided by 
operating activities:

Deferred income taxes

Impairment of long-lived assets

Depreciation and amortization

Stock-based compensation

Losses on sale-leaseback transactions

Losses on debt extinguishments

Unrealized (gains) losses on investments

Changes in certain operating assets and liabilities:

Decrease (increase) in receivables

Decrease in inventories, prepaid and other

Increase in air traffic liability

Increase (decrease) in accounts payable and other accrued liabilities

Other, net

Net cash provided by (used in) operating activities

CASH FLOWS FROM INVESTING ACTIVITIES

Capital expenditures

Pre-delivery deposits for flight equipment

Purchase of held-to-maturity investments

Proceeds from the maturities of held-to-maturity investments

Purchase of available-for-sale securities

Proceeds from the sale of available-for-sale securities

Proceeds from sale-leaseback transactions

Other, net

Net cash (used in) investing activities

CASH FLOWS FROM FINANCING ACTIVITIES

Proceeds from issuance of long-term debt

Proceeds from short-term borrowings

Proceeds from sale-leaseback transactions

Proceeds from issuance of common stock

Proceeds from issuance of stock warrants

(88)

—

540

28

—

50

(49)

(46)

138

447

806

(2)

1,642

(907)

(88)

(37)

—

(1,577)

1,910

—

(5)

(704)

1,010

—

—

46

14

Repayment of long-term debt and finance lease obligations

(1,892)

See accompanying notes to consolidated financial statements.

(329)

273

535

28

106

9

2

144

52

66

(255)

40

(683)

(715)

(76)

—

21

(1,962)

1,174

209

—

(1,349)

2,541

981

354

619

28

(372)

2019

569

139

—

525

31

—

—

(21)

(3)

188

118

(91)

(6)

1,449

(932)

(224)

(374)

534

(1,000)

880

—

(13)

(1,129)

981

—

—

51

—

(323)

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

59

 
 
 
PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

(in millions)

Repayment of short-term borrowings

Acquisition of treasury stock

Other, net

Net cash provided by (used in) financing activities

INCREASE IN CASH, CASH EQUIVALENTS AND RESTRICTED CASH

Cash, cash equivalents and restricted cash at beginning of period

CASH, CASH EQUIVALENTS AND RESTRICTED CASH AT END OF PERIOD(1)

SUPPLEMENTAL CASH FLOW INFORMATION

Cash payments for interest 

Cash payments for income taxes (net of refunds)

NON-CASH TRANSACTIONS

$

$

Years Ended December 31,

2021

—

(8)

—

(830)

108

1,969

2,077

180

3

$

$

2020

(1,000)

(167)

(1)

2,983

951

1,018

1,969

139

5

$

$

Operating lease assets obtained in exchange for operating lease liabilities

$

46

$

144

$

(1)  Reconciliation of cash, cash equivalents and restricted cash reported within the consolidated balance sheets:

(in millions)

Cash and cash equivalents

Restricted cash

TOTAL CASH, CASH EQUIVALENTS AND RESTRICTED CASH

December 31,

2021

2,018

59

2,077

$

$

2020

1,918

51

1,969

$

$

$

$

2019

—

(542)

(2)

165

485

533

1,018

62

(52)

7

2019

959

59

1,018

See accompanying notes to consolidated financial statements.

60

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

JETBLUE AIRWAYS CORPORATION

Consolidated Statements of Stockholders’ Equity

(in millions)

Common 
Shares 

Common 
Stock

Treasury 
Shares

Treasury 
Stock

Additional 
Paid-In 
Capital

Retained 
Earnings

Accumulated 
Other 
Comprehensive 
Income (Loss)

Total

BALANCE AT DECEMBER 31, 2018

422 $

Net Income

Other Comprehensive Income

Vesting of Restricted Stock Units

Stock Compensation Expense

Shares Issued Under Crewmember 
Stock Purchase Plan

Shares Repurchased

—

—

2

—

3

—

BALANCE AT DECEMBER 31, 2019

427 $

Net (Loss)

Other Comprehensive (Loss)

Vesting of Restricted Stock Units

Stock Compensation Expense

Shares Issued Under Crewmember 
Stock Purchase Plan

Shares Repurchased

CARES Act Warrant Issuance

Shares Issued Under Common 
Stock Offering

BALANCE AT DECEMBER 31, 2020

Net (Loss)

Vesting of Restricted Stock Units

Stock Compensation Expense

Shares Issued Under Crewmember 
Stock Purchase Plan

Warrants Issued Under Federal 
Support Programs

—

—

1

—

4

—

—

42

474 $

—

1

—

3

—

BALANCE AT DECEMBER 31, 2021

478 $

4 

— 

— 

— 

— 

— 

— 

4 

—

—

—

—

—

—

—

1

5 

—

—

—

—

— 

5 

116 $ (1,272) $

2,203  $ 3,753  $

(3 ) $ 4,685 

—

—

—

—

—

29

—

—

(6)

—

—

—

—

—

31

51

(504)

(32)

569

—

—

—

—

—

—

5

—

—

—

—

569

5

(6)

31

51

(536)

145 $ (1,782) $

2,253  $ 4,322  $

2 $ 4,799 

—

—

—

—

—

13

—

—

—

—

(7)

—

—

(192)

—

—

—

—

—

28

35

32

28

583

(1,354)

—

—

—

—

—

—

—

—

(2)

—

—

—

—

—

—

(1,354)

(2)

(7)

28

35

(160)

28

584

158 $ (1,981) $

2,959  $ 2,968  $

—  $ 3,951

—

—

—

—

—

—

(8)

—

—

—

—

—

28

46

14

(182)

—

—

—

—

— 

— 

— 

— 

— 

(182)

(8)

28

46

14

158 $ (1,989) $

3,047  $ 2,786  $

—  $ 3,849 

See accompanying notes to consolidated financial statements.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

61

PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

JETBLUE AIRWAYS CORPORATION

Notes to Consolidated Financial Statements 

JetBlue Airways Corporation, or JetBlue, is New York’s Hometown 
Airline®.  We  believe  our  differentiated  product  and  service 
offerings combined with our competitive cost advantage enables 
us to effectively compete in the high-value geography we serve. 

As of December 31, 2021, we served 107 destinations in 31 states, 
the District of Columbia, the Commonwealth of Puerto Rico, the 
U.S. Virgin Islands, and 24 countries in the Caribbean and Latin 
America. 

NOTE 1 

Summary of Significant Accounting Policies

Basis of Presentation

Restricted Cash  

JetBlue provides air transportation services across the United 
States, the Caribbean, and Latin America, and between New York 
and London. Our consolidated financial statements have been 
prepared in accordance with accounting principles generally 
accepted in the United States, or GAAP, and include the accounts 
of JetBlue and our subsidiaries. All majority-owned subsidiaries 
are consolidated with all intercompany transactions and balances 
being eliminated.

Use of Estimates

The preparation of our consolidated financial statements and 
accompanying notes in conformity with GAAP requires us to make 
certain estimates and assumptions. Actual results could differ 
from those estimates.

Fair Value  

The Fair Value Measurements and Disclosures topic of the Financial 
Accounting Standards Board (the “FASB”) Accounting Standards 
Codification® (“ASC” or the “Codification”) establishes a framework 
for measuring fair value and requires enhanced disclosures about 
fair value measurements. This topic clarifies that fair value is an 
exit price, representing the amount that would be received to sell 
an asset or paid to transfer a liability in an orderly transaction 
between market participants. The topic also requires disclosure 
about how fair value is determined for assets and liabilities and 
establishes a hierarchy for which these assets and liabilities must 
be grouped, based on significant levels of inputs. Refer to Note 13 
to our consolidated financial statements for more information.

Cash and Cash Equivalents  

Our cash and cash equivalents include short-term, highly liquid 
investments  which  are  readily  convertible  into  cash.  These 
investments include money market securities, commercial paper, 
and time deposits with maturities of three months or less when 
purchased. 

Restricted cash primarily consists of security deposits, funds held 
in escrow for estimated workers’ compensation obligations, and 
performance bonds for aircraft and facility leases.

Accounts Receivable  

Accounts receivable are carried at cost. They primarily consist of 
amounts due from credit card companies associated with sales of 
tickets for future travel as well as amounts due from our co-branded 
credit card partners. We estimate an allowance for doubtful accounts 
based on known troubled accounts, if any, and historical experience 
of losses incurred, as well as current and expected conditions. 

Investment Securities   

Investment securities consist of available-for-sale investment 
securities and held-to-maturity investment securities. When sold, 
we use a specific identification method to determine the cost of 
the securities.

AVAILABLE-FOR-SALE INVESTMENT SECURITIES  

Our available-for-sale investment securities include highly liquid 
investments  such  as  time  deposits,  U.S.  Treasury  bills  with 
maturities between three and twelve months, commercial paper, 
equity securities of publicly traded companies, and convertible 
debt securities which are stated at fair value.

HELD-TO-MATURITY INVESTMENT SECURITIES  

Our held-to-maturity investments consist of investment-grade 
interest bearing instruments, such as corporate bonds and U.S. 
Treasury notes, which are stated at amortized cost. We do not 
intend to sell these investment securities and the contractual 
maturities are not greater than 24 months. Those with maturities 
less than twelve months are included in short-term investments 
on  our  consolidated  balance  sheets.  Those  with  remaining 
maturities in excess of twelve months are included in long-term 
investments on our consolidated balance sheets. We did not 
record any material gains or losses on these securities during 
the years ended December 31, 2021, 2020 or 2019. The estimated 
fair value of these investments approximated their carrying value 
as of December 31, 2021 and 2020.

62

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The carrying values of investment securities consisted of the following at December 31, 2021 and 2020 (in millions):

Available-for-sale securities

Time deposits

Commercial paper

Equity securities

Debt securities

Total available-for-sale securities

Held-to-maturity securities

Corporate bonds

Total held-to-maturity securities

TOTAL INVESTMENT SECURITIES

Equity Method Investments

Investments  in  which  we  can  exercise  significant  influence 
are accounted for using the equity method in accordance with 
Topic 323, Investments - Equity Method and Joint Ventures of 
the Codification. The carrying amount of our equity method 
investments,  which  is  recorded  within  other  assets  on  our 
consolidated balance sheets, was $32 million and $34 million 
as of December 31, 2021 and 2020, respectively. In September 
2019, we recognized a gain of $15 million on one of our equity 
method investments related to its fair value measurement upon 
the closing of a subsequent financing round.

Other Investments

Our wholly-owned subsidiary, JetBlue Technology Ventures, LLC 
(“JTV”), has equity investments in emerging companies which do 
not have readily determinable fair values. In accordance with 
Topic 321, Investments - Equity Securities of the Codification, we 
account for these investments using a measurement alternative 
which allows entities to measure these investments at cost, 
less  any  impairment,  adjusted  for  changes  from  observable 
price changes in orderly transactions for identifiable or similar 
investments of the same issuer. The carrying amount of these 
investments,  which  is  included  within  other  assets  on  our 
consolidated balance sheet, was $72 million and $40 million as 
of December 31, 2021 and December 31, 2020, respectively. 

We recognized a gain of $37 million on these investments for 
the year ended December 31, 2021. The gain was triggered by an 
observable transaction for a similar security issued by a portfolio 
company  which  indicated  a  change  in  overall  valuation.  We 
estimated the fair value of our investment in the company using 
third party valuations and considered specific circumstances 
such as our expectation of a potential exit from the company, 
prices from previous issuances of equity securities, the rights 
and  obligations  of  holders  of  similar  securities  within  the 
company, and estimates of volatility. Due to the use of significant 
unobservable inputs, our investment is classified as Level 3 in the 
fair value hierarchy. 

In August 2021, we recognized a gain of $17 million in connection 
with  the  initial  public  offering  of  a  company  within  the  JTV 

December 31, 2021

December 31, 2020

$

790

$

1,130 

2 

26

8 

826

37 

37 

—

—

7

1,137

—

—

$

863 

$

1,137

investment portfolio. Subsequent to the initial public offering, 
this investment is measured at fair value with unrealized holding 
gains and losses recorded in earnings. Total net gain recognized 
on this investment was $7 million in 2021. The carrying value of 
this investment, which is included within short-term investment 
securities on our consolidated balance sheet, was $26 million as 
of December 31, 2021. 

We have an approximate 10% ownership interest in the TWA 
Flight Center Hotel at John F. Kennedy International Airport, 
and it is also accounted for under the measurement alternative. 
The carrying amount of this investment was $14 million as of 
December 31, 2021 and 2020.

Derivative Instruments

Our derivative instruments include fuel hedge contracts, such as 
jet fuel call options and call option spreads, which are stated at 
fair value, net of any collateral postings. Derivative instruments 
are included in other current assets and other current liabilities 
on our consolidated balance sheets. We did not have any fuel 
hedging contracts outstanding at December 31, 2021 or 2020. 
Refer to Note 12 to our consolidated financial statements for 
more information.

Inventories  

Inventories  consist  of  expendable  aircraft  spare  parts  and 
supplies  that  are  stated  at  average  cost,  as  well  as  aircraft 
fuel that is accounted for on a first-in, first-out basis. These 
items are expensed when used or consumed. An allowance for 
obsolescence on aircraft spare parts and supplies is provided over 
the remaining useful life of the related aircraft fleet.

Property and Equipment  

We record our property and equipment at cost and depreciate 
these assets on a straight-line basis over their estimated useful 
lives to their estimated residual values. We capitalize additions, 
modifications  enhancing  the  operating  performance  of  our 
assets, as well as the interest related to pre-delivery deposits 
used to acquire new aircraft and the construction of our facilities.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

63

PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Estimated useful lives and residual values for our property and equipment are as follows:

Property and Equipment Type

Estimated Useful Life

Residual Value

Aircraft

Inflight entertainment systems

Aircraft parts

25 years

5-10 years

Fleet life

Flight equipment leasehold improvements

Lower of lease term or economic life

Ground property and equipment

Leasehold improvements—other

Buildings on leased land

2-10 years

Lower of lease term or economic life

Lease term

20 %

0 %

10 %

0 %

0 %

0 %

0 %

Property under finance leases is initially recorded at an amount 
equal to the present value of future minimum lease payments 
which is computed on the basis of our incremental borrowing rate 
or, when known, the interest rate implicit in the lease. Amortization 
of property under finance leases is on a straight-line basis over 
the expected useful life to their estimated residual values and is 
included in depreciation and amortization expense.

We  record  impairment  losses  on  long-lived  assets  used  in 
operations when events and circumstances indicate the assets 
may  be  impaired  and  the  undiscounted  future  cash  flows 
estimated to be generated by the assets are less than the assets’ 
net book value. If impairment occurs, the loss is measured by 
comparing the fair value of the asset to its carrying amount. 

Software  

We  capitalize  certain  costs  related  to  the  acquisition  and 
development of computer software. We amortize these costs 
using the straight-line method over the estimated useful life of 
the software, which is generally five years. The net book value of 
computer software, which is included in intangible assets on our 
consolidated balance sheets, was $144 million and $121 million 
as of December 31, 2021 and 2020, respectively. Amortization 
expense related to computer software was $45 million, $44 million 
and $52 million for the years ended December 31, 2021, 2020, and 
2019, respectively. As of December 31, 2021, amortization expense 
related to computer software is expected to be approximately 
$46 million in 2022, $39 million in 2023, $28 million in 2024, 
$14 million in 2025, and $4 million in 2026.

Indefinite-Lived Intangible Assets

Our  indefinite-lived  intangible  assets  consist  primarily  of 
acquired Slots at certain High Density Airports which result in 
no amortization expense. Slots are the rights to take-off or land 
at a specific airport during a specific time period of the day and 
are a means by which airport capacity and congestion can be 
managed. We evaluate our indefinite-lived intangible assets for 
impairment at least annually or when events and circumstances 
indicate they may be impaired. Indicators include operating or 
cash flow losses as well as various market factors to determine 
if events and circumstances could reasonably have affected the 
fair value. As of December 31, 2021 and 2020, our indefinite-lived 
intangible assets, which are included in intangible assets on our 
consolidated balance sheets, were $139 million. We performed an 
impairment assessment as of December 31, 2021 and determined 
our indefinite-lived intangible assets were not impaired.

64

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

Passenger Revenue  

Ticket sales and the fees collected for related ancillary services 
are initially deferred in air traffic liability. Air traffic liability 
represents tickets sold but not yet flown, credits which can be 
used for future travel, and a portion of the liability related to our 
TrueBlue® loyalty program. We allocate the transaction price to 
each performance obligation identified in a passenger ticket 
on a relative standalone basis. Passenger revenue, including 
certain ancillary fees directly related to passenger tickets, is 
recognized when the transportation is provided. Taxes that we 
are required to collect from our customers, including foreign 
and U.S. federal transportation taxes, security taxes, and airport 
facility charges, are excluded from passenger revenue. Those 
taxes and fees are recorded as a liability upon collection and 
are relieved from the liability upon remittance to the applicable 
governmental agency.

The  majority  of  the  tickets  sold  are  non-refundable.  Non-
refundable  fares  may  be  canceled  prior  to  the  scheduled 
departure date for a credit for future travel. Refundable fares 
may be canceled at any time prior to the scheduled departure 
date. Failure to cancel a refundable fare prior to departure will 
result in the cancellation of the original ticket and an issuance 
of a credit for future travel. Passenger credits can be used for 
future travel up to a year from the date of issuance. Passenger 
breakage revenue from unused tickets and passenger credits 
will be recognized in proportion to flown revenue based on 
estimates of expected expiration when the likelihood of the 
customer  exercising  his  or  her  remaining  rights  becomes 
remote. Breakage revenue consists of non-refundable tickets 
that remain unused past the departure date, have continued 
validity, and are expected to ultimately expire unused, as well 
as passenger credits that are not expected to be redeemed 
prior to expiration. JetBlue uses estimates based on historical 
experience of expired tickets and credits and considers other 
factors that could impact future expiration patterns of tickets 
and credits. Tickets which do not have continued validity past the 
departure date are recognized as revenue after the scheduled 
departure date has lapsed.

Passenger  ticket  costs  primarily  include  credit  card  fees, 
commissions paid, and global distribution systems booking fees. 
Costs are allocated entirely to the purchased travel services and 
are capitalized until recognized when travel services are provided 
to the customer.

In response to the impact of COVID-19 on air travel, in 2020, 
we  extended  the  expiration  dates  for  travel  credits  issued 
from February 27, 2020 through June 30, 2020 to a 24-month 
period. In January 2022, in response to the surge in COVID-19 
cases and flight cancellations in late 2021, we further extended 
the expiration dates for travel credits with an original expiration 
date between February 1, 2020 through September 29, 2022 to 
September 30, 2022. All passenger credits were classified as 
current air traffic liability as of December 31, 2021.

Loyalty Program  

Customers may earn points under our customer loyalty program, 
TrueBlue®, based on the fare paid and fare product purchased for a 
flight. Customers can also earn points through business partners 
such as credit card companies, hotels, car rental companies, and 
our participating airline partners.

POINTS EARNED FROM A TICKET PURCHASE

When a TrueBlue® member travels, we recognize a portion of the 
fare as revenue and defer in air traffic liabilities the portion that 
represents the value of the points net of spoilage, or breakage. We 
allocate the transaction price to each performance obligation on 
a relative standalone basis. We determine the relative standalone 
selling price of TrueBlue® points issued using the redemption 
value approach. To maximize the use of observable inputs, we 
utilize  the  actual  ticket  value  of  the  tickets  purchased  with 
TrueBlue® points. The liability is relieved and passenger revenue 
is recognized when the points are redeemed and the free travel 
is provided.

POINTS SOLD TO TRUEBLUE® PARTNERS 

Our  most  significant  contract  to  sell  TrueBlue®  points  is 
with our co-branded credit card partner. Co-branded credit 
card partnerships have the following identified performance 
obligations: air transportation; use of the JetBlue brand name 
and access to our frequent flyer customer lists; advertising; and 
other airline benefits. In determining the relative standalone 
selling  price,  JetBlue  considered  multiple  inputs,  methods 
and assumptions, including: discounted cash flows; estimated 
redemption value, net of fulfillment discount; points expected 
to be awarded and redeemed; estimated annual spending by 
cardholders; estimated annual royalty for use of JetBlue’s frequent 
flyer customer lists; and estimated utilization of other airline 
benefits. Payments are typically due monthly based on the volume 
of points sold during the period, and the terms of our contracts 
are generally from one to ten years. The overall consideration 
received  is  allocated  to  each  performance  obligation  based 
on its relative standalone selling price. The air transportation 
element is deferred and recognized as passenger revenue when 
the points are redeemed. The other elements are recognized as 
other revenue when the performance obligations related to those 
services are satisfied, which is generally the same period as when 
consideration is received from the participating company. 

Amounts  allocated  to  the  air  transportation  element  which 
are initially deferred include a portion that are expected to be 
redeemed during the following twelve months (included within 

 PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Air traffic liability), and a portion that are not expected to be 
redeemed during the following twelve months (included within Air 
traffic liability - non-current). We periodically update this analysis 
and adjust the split between current and non-current liabilities 
as appropriate. 

Points earned by TrueBlue® members never expire. TrueBlue® 
members  can  pool  points  between  small  groups  of  people, 
branded  as  Points  Pooling™.  Breakage  is  estimated  using 
historical redemption patterns to determine a breakage rate. 
Breakage rates used to estimate breakage revenue are evaluated 
annually.  Changes  to  breakage  estimates  impact  revenue 
recognition prospectively. 

Airframe and Engine Maintenance and Repair  

Regular  airframe  maintenance  for  owned  and  leased  flight 
equipment is charged to expense as incurred unless covered by 
a third-party long-term flight hour service agreement. We have 
separate service agreements in place covering scheduled and 
unscheduled repairs of certain airframe line replacement unit 
components as well as the engines in our fleet. Certain of these 
agreements require monthly payments at rates based either on 
the number of cycles each aircraft was operated during each 
month or the number of flight hours each engine was operated 
during each month, subject to annual escalations. These power 
by the hour agreements transfer certain risks, including cost 
risks, to the third-party service providers. They generally fix the 
amount we pay per flight hour or number of cycles in exchange 
for maintenance and repairs under a predefined maintenance 
program, which are representative of the time and materials that 
would be consumed. These costs are expensed as the related 
flight hours or cycles are incurred. 

Advertising Costs

Advertising costs, which are included in sales and marketing, 
are expensed as incurred. Advertising expense was $45 million 
in 2021, $45 million in 2020 and $66 million in 2019.

Share-Based Compensation

We  record  compensation  expense  for  share-based  awards 
based on the grant date fair value of those awards. Share-based 
compensation expense includes an estimate for pre-vesting 
forfeitures and is recognized over the requisite service periods 
of the awards on a straight-line basis.

Income Taxes

We  account  for  income  taxes  utilizing  the  liability  method. 
Deferred income taxes are recognized for the tax consequences 
of temporary differences between the tax and financial statement 
reporting bases of assets and liabilities. A valuation allowance for 
deferred tax assets is provided unless realization of the asset is 
judged by us to be more likely than not. Our policy is to recognize 
interest and penalties accrued on any unrecognized tax benefits 
as a component of income tax expense.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

65

PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Recently Adopted Accounting Standards

In December 2019, the FASB issued ASU 2019-12, Income Taxes 
(Topic 740): Simplifying the Accounting for Income Taxes. The 
update  eliminates,  clarifies,  and  modifies  certain  guidance 
related to the accounting for income taxes. This update also 
removed the requirement to calculate income tax expense for 
standalone financial statements of wholly-owned subsidiaries. 
We adopted the requirements of ASU 2019-12 as of January 1, 
2021. The adoption of ASU 2019-12 did not have a material impact 
on our consolidated financial statements.

In August 2020, the FASB issued ASU 2020-06, Debt —Debt with 
Conversion and Other Options (Subtopic 470-20) and Derivatives 
and Hedging—Contracts in Entity’s Own Equity (Subtopic 815-40): 
Accounting for Convertible Instruments and Contracts in an Entity’s 
Own Equity (“ASU 2020-06”). This update simplifies the accounting 
for certain convertible instruments by removing the separation 
models for convertible debt with a cash conversion feature and 
for convertible instruments with a beneficial conversion feature. 
As a result, more convertible debt instruments will be reported 
as  a  single  liability  instrument  with  no  separate  accounting 
for embedded conversion features. Additionally, this update 
amends the diluted earnings per share calculation for convertible 
instruments by requiring the use of the if-converted method. The 
treasury stock method is no longer available. Entities may adopt 
the requirements of ASU 2020-06 using either a full or modified 
retrospective approach, and it is effective for interim and annual 
reporting  periods  beginning  after  December  15,  2021.  Early 
adoption is permitted for interim and annual reporting periods 
beginning after December 15, 2020. We adopted the requirements 
of ASU 2020-06 as of January 1, 2021. The adoption did not have 
an impact on our condensed consolidated financial statements 
as we did not have any convertible instruments outstanding as 
of December 31, 2020. As discussed in Note 3 to our condensed 

consolidated financial statements, in March 2021, we completed 
a private offering for $750 million of 0.50% convertible notes due 
2026. The carrying value of this convertible note was included 
within  long-term  debt  and  finance  lease  obligations  on  our 
consolidated balance sheet as of December 31, 2021.

In February 2021, a Securities and Exchange Commission (“SEC”) 
rule  intended  to  modernize,  simplify,  and  enhance  certain 
financial disclosure requirements became effective. The impact 
of this rule on our financial statements was not material, although 
several disclosures in Management’s Discussion and Analysis of 
Financial Condition and Results of Operations were updated. The 
primary disclosure changes were to remove: 1) selected financial 
data for the preceding five years and 2) discussions comparing 
2020 and 2019 results, and direct readers of our Form 10-K to 
these disclosures included in our prior SEC filings.

In November 2021, the FASB issued ASU 2021-10, Government 
Assistance (Topic 832): Disclosures by Business Entities about 
Government  Assistance.  This  guidance  requires  business 
entities to make annual disclosures about transactions with a 
government (including government assistance) they account for 
by analogizing to a grant or contribution model. The required 
disclosure include the nature of the transaction, the entity’s 
related accounting policy, the financial statement line items 
affected and the amounts reflected in the current period financial 
statements, as well as any significant terms and conditions. This 
guidance is effective for financial statements issued for annual 
periods beginning after December 15, 2021, and early adoption is 
permitted. We adopted the requirements of ASU 2021-10 on our 
consolidated financial statements as of and for the year ended 
December 31, 2021. Refer to Notes 3 and 17 to our consolidated 
financial statements for disclosures on the various assistance 
received from the federal government in response to the COVID-19 
pandemic. 

Revenue Recognition

NOTE 2 
The Company categorizes the revenue received from contracts with its customers by revenue source as we believe it best depicts the 
nature, amount, timing, and uncertainty of our revenue and cash flow. The following table provides the revenue recognized by revenue 
source for the years ended December 31, 2021, 2020, and 2019 (in millions):

Passenger revenue

Passenger travel

Loyalty revenue - air transportation

Other revenue

Loyalty revenue

Other revenue

TOTAL REVENUE

2021

2020

2019

$

5,304 $

2,551 $

305

306

122

182

168

56

7,395 

391 

201 

107 

$

6,037 $

2,957 $

8,094 

TrueBlue® is our customer loyalty program designed to reward and recognize our customers. TrueBlue® points earned from ticket 
purchases are recorded as a reduction to Passenger travel within passenger revenue. Amounts presented in Loyalty revenue - air 
transportation represent the revenue recognized when TrueBlue® points have been redeemed and the travel has occurred.

66

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

In June 2021, the Company entered into an Amended and Restated 
Co-Branded Card Agreement with Barclaycard® (the “Co-Brand 
Agreement”).  The  Co-Brand  Agreement,  which  amends  and 
restates the existing Barclaycard® Co-Brand Agreement, extends 
the term to 2031 and modifies certain other terms. The terms of 
the Co-Brand Agreement are effective as of January 1, 2021. The 
performance obligations such as air transportation; use of the 
JetBlue brand name, and access to our frequent flyer customer 
lists; advertising; and other airline benefits are consistent with the 

previous agreement. We continue to use the accounting method 
that allocates the consideration received based on the relative 
standalone selling prices of those performance obligations. The 
increase in loyalty program revenues are primarily related to brand 
and non-air transportation elements. In addition, in July 2021, the 
Company entered into an Amended and Restated Co-Branded 
Card Agreement with MasterCard® to continue our partnership 
as network provider under the Co-Brand Agreement.

Contract Liabilities

Our contract liabilities primarily consist of ticket sales for which transportation has not yet been provided, unused credits available to 
customers, and outstanding loyalty points available for redemption (in millions): 

Air traffic liability - passenger travel

Air traffic liability - loyalty program (air transportation)

Deferred revenue(1)

TOTAL 

December 31, 2021 December 31, 2020

$

$

1,323

$

891

613

964

733

92

2,827

$

1,789

(1)  Deferred revenue is included within other accrued liabilities and other liabilities on our consolidated balance sheets.  The increase in deferred revenue was attributed 
to the initial cash payments received from our new Co-Branded Credit Card agreements which are deferred and recognized as revenue over the terms of the related 
contracts.

During  the  years  ended  December  31,  2021  and  2020,  we 
recognized passenger revenue of $589 million and $745 million 
respectively, that was included in passenger travel liability at the 
beginning of the respective periods.

The Company elected the practical expedient that allows entities 
to not disclose the amount of the remaining transaction price and 
its expected timing of recognition for passenger tickets if the 
contract has an original expected duration of one year or less or if 
certain other conditions are met. We elected to apply this practical 

expedient to our contract liabilities relating to passenger travel 
and ancillary services as our tickets or any related passenger 
credits expire one year from the date of issuance.

TrueBlue® points are combined in one homogeneous pool and are 
not separately identifiable. As such, the revenue is comprised of 
the points that were part of the air traffic liability balance at the 
beginning of the period as well as points that were issued during 
the period.

The table below presents the activity of the current and non-current air traffic liability for our loyalty program, and includes points 
earned and sold to participating companies (in millions):

Balance at December 31, 2019

TrueBlue® points redeemed

TrueBlue® points earned and sold

Balance at December 31, 2020

TrueBlue® points redeemed

TrueBlue® points earned and sold

BALANCE AT DECEMBER 31, 2021

$

$

661

(182)

254

733

(305)

463

891

The timing of our TrueBlue® point redemptions can vary; however, the majority of our points are redeemed within approximately three 
years of the date of issuance. 

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

67

PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

NOTE 3 

 Long-term Debt, Short-term Borrowings and Finance Lease 
Obligations

Long-term debt and finance lease obligations and the related weighted average interest rate at December 31, 2021 and 2020 consisted 
of the following (in millions):

Secured Debt

Fixed rate specialty bonds, due through 2036

$

43

4.9% $

43

4.9%

December 31, 2021

December 31, 2020

Fixed rate enhanced equipment notes:

2019-1 Series AA, due through 2032

2019-1 Series A, due through 2028

2019-1 Series B, due through 2027

2020-1 Series A, due through 2032

2020-1 Series B, due through 2028

Fixed rate enhanced equipment notes, due through 2023

Fixed rate equipment notes, due through 2028

Floating rate equipment notes, due through 2028

Floating rate term loan credit facility, due through 2024

Secured CARES Act loan, due through 2025

Citibank line of credit, due through 2023

2020 aircraft sale-leaseback transactions, due through 2024

Finance Leases

Unsecured Debt

Unsecured CARES Act Payroll Support Program loan, due through 2030

Unsecured Consolidated Appropriations Act Payroll Support Program 
Extension loan, due through 2031

Unsecured American Rescue Plan Act of 2021 Payroll Support loan,  
due through 2031

0.50% convertible senior notes, due through 2026

Total debt and finance lease obligations

Less: Debt acquisition cost

Less: Current maturities

538

168

96

594

155

88

622

103

—

—

—

347

3

259

144

132

750

$

4,042

(36)

(355)

LONG-TERM DEBT AND FINANCE LEASE OBLIGATIONS

$

3,651

2.8%

3.0%

8.2%

4.1%

7.8%

4.5%

4.2%

2.7%

—%

—%

—%

7.4%

6.1%

2.0%

2.0%

2.0%

0.5%

567

176

109

635

172

115

895

153

712

106

550

352

63

2.8%

3.0%

8.2%

4.1%

7.8%

4.5%

4.2%

2.6%

6.4%

3.2%

2.2%

7.6%

4.6%

259

2.0%

—%

—%

—%

—

—

—

4,907

(44)

(450)

4,413

$

$

Fixed Rate Specialty Bonds

Fixed Rate Enhanced Equipment Notes

In  November  2005,  the  Greater  Orlando  Aviation  Authority, 
or  GOAA,  issued  special  purpose  airport  facilities  revenue 
bonds to JetBlue as reimbursement for certain airport facility 
construction  and  other  costs.  In  April  2013,  GOAA  issued 
$42 million in special purpose airport facility revenue bonds 
to refund the bonds issued in 2005. The proceeds from the 
refunded bonds were loaned to us and we recorded the issuance 
of $43 million, net of $1 million premium, as long-term debt on 
our consolidated balance sheets. 

2019-1 EQUIPMENT NOTES

In November 2019, we completed a public placement of equipment 
notes in an aggregate principal amount of $772 million secured 
by 25 Airbus A321 aircraft. The equipment notes were issued in 
two series: (i) Series AA, bearing interest at the rate of 2.75% per 
annum in the aggregate principal amount equal to $589 million, 
and (ii) Series A, bearing interest at the rate of 2.95% per annum 
in the aggregate principal amount equal to $183 million. Principal 
and interest are payable semi-annually.

68

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

In August 2020, we completed a public placement of equipment 
notes in an aggregate principal amount of $115 million bearing 
interest at a rate of 8.00% per annum. These equipment notes 
are secured by 25 Airbus A321 aircraft, which were included in 
the collateral pool of our 2019-1 Series AA and Series A offerings 
completed in November 2019. Principal and interest are payable 
semi-annually.

2020-1 EQUIPMENT NOTES

In August 2020, we completed a public placement of equipment 
notes in an aggregate principal amount of $808 million secured 
by 24 Airbus A321 aircraft. The equipment notes were issued in 
two series: (i) Series A, bearing interest at the rate of 4.00% per 
annum in the aggregate principal amount equal to $636 million, 
and (ii) Series B, bearing interest at the rate of 7.75% per annum 
in the aggregate principal amount equal to $172 million. Principal 
and interest are payable semi-annually.

Fixed Rate Enhanced Equipment Notes, Due 
Through 2023

In March 2014, we completed a private placement of $226 million 
in pass-through certificates, Series 2013-1. The certificates were 
issued by a pass-through trust and are not obligations of JetBlue. 
The proceeds from the issuance of the pass-through certificates 
were used to purchase equipment notes issued by JetBlue and 
secured by 14 of our aircraft. Principal and interest are payable 
semi-annually. 

Fixed Rate Equipment Notes, Due Through 
2028

In 2019, we issued $219 million in fixed rate equipment notes due 
through 2027, which are secured by 10 Airbus A320 aircraft and 
two Airbus A321 aircraft. In 2018, we issued $567 million in fixed 
rate equipment notes due through 2028, which are secured by 
14 Airbus A320 aircraft and 10 Airbus A321 aircraft.

Floating Rate Equipment Notes, Due Through 
2028

Interest rates adjust quarterly or semi-annually based on LIBOR, 
plus a margin. In 2018, we issued $120 million in floating rate 
equipment notes due through 2028, which are secured by six 
Airbus A320 aircraft and one Airbus A321 aircraft.

Floating Rate Term Loan Credit Facility, Due 
Through 2024

On June 17, 2020, we entered into a $750 million term loan credit 
facility with Barclays Bank PLC, as administrative agent (the “Term 
Loan”). The loans thereunder bore interest at a variable rate equal 
to LIBOR (subject to a 1.00% floor), or at our election, another 
rate, in each case, plus a specified margin. Our obligations were 
secured on a senior basis by airport takeoff and landing slots at 
LaGuardia Airport, John F. Kennedy International Airport, and 
Reagan National Airport and the right to use certain intellectual 
property assets comprising the JetBlue brand.

 PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

On June 17, 2021, the Company voluntarily repaid a portion of its 
outstanding borrowings under the Term Loan. On June 30, 2021, 
the Company repaid the full remaining amount of outstanding 
borrowings  under  the  Term  Loan,  which,  together  with  its 
repayment of June 17, 2021, totaled approximately $722 million, 
plus accrued interest and associated fees. As of June 30, 2021, all 
obligations under the Term Loan, including all pledges of collateral 
were terminated in full. As of December 31, 2021, we did not have 
a balance outstanding under the Term Loan. 

Federal Payroll Support Programs

As a result of the adverse economic impact of COVID-19, we have 
received assistance under various payroll support programs 
provided by the federal government.

CARES ACT – PAYROLL SUPPORT PROGRAM

On March 27, 2020, Congress passed the Coronavirus Aid, Relief, 
and Economic Security Act (the “CARES Act”). Under the CARES 
Act, assistance was made available to the aviation industry in the 
form of direct payroll support (the “Payroll Support Program”) and 
secured loans (the “Loan Program”).

On April 23, 2020, we entered into a Payroll Support Program 
Agreement (the “PSP Agreement”) under the CARES Act with the 
United States Department of the Treasury (“Treasury”) governing 
our participation in the Payroll Support Program. Under the 
Payroll Support Program, Treasury provided us with a total of 
approximately $963 million (the “Payroll Support Payments”) 
consisting of $704 million in grants and $259 million in unsecured 
term loans. The loans have a 10-year term and bear interest on 
the principal amount outstanding at an annual rate of 1.00% until 
April 23, 2025, and the applicable Secured Overnight Financing 
Rate (“SOFR”) plus 2.00% thereafter until April 23, 2030. The 
principal amount may be repaid at any time prior to maturity 
at par. As part of the agreement, JetBlue issued to Treasury 
warrants to acquire more than 2.7 million shares of our common 
stock under the program at an exercise price of $9.50 per share.

CONSOLIDATED APPROPRIATIONS ACT – PAYROLL SUPPORT 
PROGRAM 2

On January 15, 2021, we entered into a Payroll Support Program 
Extension Agreement (the “PSP Extension Agreement”) with 
Treasury governing our participation in the federal Payroll Support 
Program  for  passenger  air  carriers  under  the  United  States 
Consolidated Appropriations Act, 2021 (the “Payroll Support 
Program 2”). Treasury provided us with a total of approximately 
$580 million (the “Payroll Support 2 Payments”) under the program, 
consisting of $436 million in grants and $144 million in unsecured 
term loans, with funding received on January 15, 2021, March 5, 
2021 and April 29, 2021. The loans have a 10-year term and bear 
interest on the principal amount outstanding at an annual rate 
of 1.00% until January 15, 2026, and the applicable SOFR plus 
2.00% thereafter until January 15, 2031. In consideration for the 
Payroll Support 2 Payments, we issued warrants to purchase 
approximately 1.0 million shares of our common stock to Treasury 
at an exercise price of $14.43 per share.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

69

PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

AMERICAN RESCUE PLAN ACT – PAYROLL SUPPORT 
PROGRAM 3

On May 6, 2021, we entered into a Payroll Support 3 Agreement 
(the “PSP3 Agreement”) with Treasury governing our participation 
in the federal payroll support program for passenger air carriers 
under Section 7301 of the American Rescue Plan Act of 2021 (the 
“Payroll Support Program 3”). Treasury provided us with a total 
of approximately $541 million (the “Payroll Support 3 Payments”) 
under the program, consisting of $409 million in grants and $132 
million in unsecured term loans. The loans have a 10-year term 
and bear interest on the principal amount outstanding at an 
annual rate of 1.00% until May 6, 2026, and the applicable SOFR 
plus 2.00% thereafter until May 6, 2031. In consideration for the 
Payroll Support 3 Payments, we issued warrants to purchase 
approximately 0.7 million shares of our common stock to Treasury 
at an exercise price of $19.90 per share.

The  warrants  associated  with  each  of  the  payroll  support 
programs described above will expire 5 years after issuance and 
will be exercisable either through net cash settlement or net share 
settlement, at our option, in whole or in part at any time.

The carrying values relating to the payroll support grants were 
recorded within other accrued liabilities and were recognized 
as a contra-expense within special items on our consolidated 
statements of operations as the funds were utilized. The relative 
fair  value  of  the  warrants  were  recorded  within  additional 
paid-in  capital  and  reduced  the  total  carrying  value  of  the 
grants. Proceeds from the payroll support grants and from the 
issuance of payroll support warrants were classified within 
operating activities and financing activities, respectively, on 
our condensed consolidated statements of cash flows. Our 
funding from all payroll support grants were fully utilized as of 
December 31, 2021.

The carrying values relating to the unsecured payroll support 
loans were recorded within long-term debt and finance lease 
obligations on our consolidated balance sheets. The proceeds 
from the loans were classified as financing activities on our 
condensed consolidated statement of cash flows.

CARES Act – Secured Loan Program

Under the CARES Act Loan Program, JetBlue had the ability to 
borrow up to a total of approximately $1.9 billion from Treasury. 
We entered into a loan and guarantee agreement (the “Loan 
Agreement”) with Treasury and made an initial drawing of $115 
million under the CARES Act Loan Program on September 29, 
2020. In connection with this initial drawing, we entered into a 
warrant agreement with Treasury, pursuant to which we issued 
to  Treasury  warrants  to  purchase  approximately  1.2  million 
shares of our common stock at an exercise price of $9.50 per 
share. The warrants will expire five years after issuance and will 
be exercisable either through net cash settlement or net share 
settlement, at our option, in whole or in part at any time.

On September 15, 2021, the Company repaid the full amount 
of outstanding borrowings under the Loan Agreement, which, 
together with accrued interest and fees, totaled approximately 

70

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

$118 million. As of December 31, 2021, we did not have a balance 
outstanding  and  all  obligations  under  the  Loan  Agreement, 
including all pledges of collateral, were terminated in full.

Citibank Line of Credit

We  have  a  revolving  Credit  and  Guaranty  Agreement  with 
Citibank N.A. as the administrative agent, for up to $550 million 
(the “Revolving Facility”). The term of the Revolving Facility runs 
through August 2023. Borrowings under the Revolving Facility 
bear interest at a variable rate equal to LIBOR, plus a margin. 
The Revolving Facility is secured by aircraft, simulators, and 
certain other assets as permitted thereunder. The Revolving 
Facility includes covenants that require us to maintain certain 
minimum balances in unrestricted cash, cash equivalents, and 
unused commitments available under revolving credit facilities. 
In addition, the covenants restrict our ability to, among other 
things, dispose of certain collateral, or merge, consolidate, or 
sell assets.

We borrowed the full amount of $550 million under the Revolving 
Facility on April 22, 2020.

We repaid the full balance of this facility in the first quarter 
of 2021. As of December 31, 2021, we did not have a balance 
outstanding or any borrowings under the Revolving Facility. 

2020 Aircraft Sale-Leaseback Transactions

In 2020, we executed $563 million of aircraft sale-leaseback 
transactions.  Of  these  transactions,  $354  million  did  not 
qualify as sales for accounting purpose. The assets associated 
with these transactions remain on our consolidated balance 
sheets  within  property  and  equipment  and  the  related 
liabilities  under  the  lease  are  classified  within  debt  and 
finance leases obligations. These transactions are treated as 
cash from financing activities on our consolidated statements 
of cash flows. The remaining $209 million of sale-leaseback 
transactions qualified as sales and generated a loss of $106 
million.  The  assets  associated  with  these  transactions 
which qualified as sales are recorded within operating lease 
assets. The liabilities are recorded within current operating 
lease liabilities and long-term operating lease liabilities on 
our  consolidated  balance  sheets.  These  transactions  are 
treated as cash from investing activities on our consolidated 
statements of cash flows.

We did not execute any aircraft sale-leaseback transactions in 
2021.

Finance Leases 

As of December 31, 2021, various computer equipment under 
finance leases were included in property and equipment at a 
cost of $4 million with accumulated amortization of $1 million. 
The future minimum lease payments under these non-cancelable 
leases are $1 million in 2022, $2 million in 2023, and no payments 
in the years thereafter.

 PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

As of December 31, 2020, two finance leased Airbus A320 aircraft 
and two finance leased A321 aircraft, and various computer 
equipment under finance leases were included in property and 
equipment at a cost of $188 million with accumulated amortization 
of $54 million.

0.50% Convertible Senior Notes, Due 
Through 2026

In March 2021, we completed a private offering for $750 million of 
0.50% convertible notes due 2026. The notes are general senior 
unsecured obligations and will rank equal in right of payment with 
all of our existing and future senior unsecured indebtedness and 
senior in right of payment to our existing and future subordinated 
debt. The notes will effectively rank junior in right of payment to 
any of our existing and future secured indebtedness to the extent 
of the value of the assets securing such indebtedness and are 
structurally subordinated to all of our indebtedness and other 
liabilities. The net proceeds from this offering were approximately 
$734 million.

Holders of the notes may convert them into shares of our common 
stock prior to January 1, 2026 only under certain circumstances 
(such as upon the satisfaction of the sale price condition, the 
satisfaction of the trading price condition, notice of redemption, 
or specified corporate events) and thereafter at any time at a 
rate of 38.5802 shares of common stock per $1,000 principal 
amount of notes, which corresponds to an initial conversion 
price of approximately $25.92 per share. The conversion rate is 
subject to adjustment upon the occurrence of certain specified 
events, including, but not limited to, the issuance of certain stock 
dividends on common stock, the issuance of certain rights or 
warrants, subdivisions, combinations, distributions of capital 
stock, indebtedness or assets, cash dividends and certain issuer 
tender or exchange offers.

Upon conversion, the notes will be settled in cash up to the 
aggregate  principal  amount  of  the  notes  to  be  converted 

and, at our election, in shares of our common stock, cash or a 
combination of cash and shares of our common stock in respect 
of the remainder, if any, of our conversion obligation.

We are not required to redeem or retire the notes periodically. 
We may, at our option, redeem any of the notes for cash at 
a redemption price of 100% of their principal amount, plus 
accrued and unpaid interest at any time on or after April 1, 
2024 if the last reported sale price of our common stock has 
been at least 130% of the conversion price then in effect for at 
least 20 trading days (whether or not consecutive), including 
the trading day immediately preceding the date on which we 
provide notice of redemption, during any 30 consecutive trading 
day period ending on, and including, the trading day immediately 
preceding the date on which we provide a notice of redemption 
to the holders.

As discussed in Note 1 to our consolidated financial statements, 
we early adopted the provisions of ASU 2020-06. Accordingly, 
we evaluated the conversion feature of this note offering for 
embedded derivatives in accordance with ASC 815, Derivatives 
and Hedging, and the substantial premium model in accordance 
with  ASC  470,  Debt.  Based  on  our  assessment,  separate 
accounting for the conversion feature of this note offering is 
not required.

Interest expense recognized in 2021 was $6 million, of which, 
$3 million was related to the amortization of debt issuance 
costs.

As a result of the various debt  payoffs described above, we 
recognized debt extinguishment expense of $50 million and 
$9 million, in 2021 and 2020, respectively. These expenses are 
included within other expense on our consolidated statements 
of operations. 

As of December 31, 2021, we believe we were in compliance with 
all of our covenants in relation to our debt and lease agreements.

Maturities of our debt and finance leases, net of debt acquisition costs, for the next five years are as follows (in millions):

2022

2023

2024

2025

2026

Thereafter

$

Maturities

347

557

332

192

929

1,649

Aircraft, engines, and other equipment and facilities having a net book value of $5.7 billion at December 31, 2021 were pledged as 
security under various financing arrangements. Cash payments for interest related to debt and finance lease obligations aggregated 
to $180 million, $139 million and $62 million in 2021, 2020, and 2019, respectively.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

71

PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The carrying amounts and estimated fair values of our long-term debt, net of debt acquisition costs, at December 31, 2021 and 2020 
were as follows (in millions):

Public Debt

Fixed rate special facility bonds, due through 2036

$

42

$

45

$

42

$

45

December 31, 2021

December 31, 2020

Carrying Value

Estimated  
Fair Value

Carrying Value

Estimated  
Fair Value

Fixed rate enhanced equipment notes:

2019-1 Series AA, due through 2032

2019-1 Series A, due through 2028

2019-1 Series B, due through 2027

2020-1 Series A, due through 2032

2020-1 Series B, due through 2028

Non-Public Debt

Fixed rate enhanced equipment notes, due through 2023

Fixed rate equipment notes, due through 2028

Floating rate equipment notes, due through 2028

Floating rate term loan credit facility, due through 2024

Unsecured CARES Act Payroll Support Program loan,  
due through 2030

Secured CARES Act loan, due through 2025

Citibank line of credit, due through 2023

2020 sale-leaseback transactions, due through 2024

Unsecured Consolidated Appropriations Act Payroll Support  
Program Extension loan, due through 2031

Unsecured American Rescue Plan Act of 2021 Payroll Support  
loan, due through 2031

0.50% convertible senior notes, due through 2026

532

166

94

587

153

88

620

103

—

259

—

—

347

144

132

736

442

150

121

634

199

88

706

99

—

219

—

—

374

121

111

673

560

174

107

627

170

114

891

152

702

259

104

546

352

—

—

—

440

152

139

658

223

116

1,017

144

759

207

104

533

393

—

—

—

TOTAL(1)

$

4,003

$

3,982

$

4,800

$

4,930

(1)  Total excludes finance lease obligations of $3 million and $63 million at December 31, 2021 and 2020, respectively.

The estimated fair values of our publicly held long-term debt are 
classified as Level 2 in the fair value hierarchy. The fair values 
of our non-public debt are estimated using a discounted cash 
flow analysis based on our borrowing rates for instruments with 
similar terms and therefore classified as Level 3 in the fair value 
hierarchy. The fair values of our other financial instruments 
approximate  their  carrying  values.  Refer  to  Note  13  to  our 
consolidated financial statements for an explanation of the fair 
value hierarchy structure.

We have financed certain aircraft with Enhanced Equipment Trust 
Certificates, or EETCs. One of the benefits of this structure is 
being able to finance several aircraft at one time, rather than 
individually. The structure of EETC financing is that we create 
pass-through trusts in order to issue pass-through certificates. 
The proceeds from the issuance of these certificates are then 
used to purchase equipment notes which are issued by us and 

are secured by our aircraft. These trusts meet the definition of 
a variable interest entity, or VIE, as defined in the Consolidations 
topic of the Codification, and must be considered for consolidation 
in  our  financial  statements.  Our  assessment  of  our  EETCs 
considers both quantitative and qualitative factors including the 
purpose for which these trusts were established and the nature 
of the risks in each. The main purpose of the trust structure is 
to enhance the credit worthiness of our debt obligation through 
certain bankruptcy protection provisions and liquidity facilities, 
and also to lower our total borrowing cost. We concluded that 
we are not the primary beneficiary in these trusts because our 
involvement in them is limited to principal and interest payments 
on the related notes, the trusts were not set up to pass along 
variability created by credit risk to us and the likelihood of our 
defaulting on the notes. Therefore, we have not consolidated 
these trusts in our financial statements.

72

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Short-term Borrowings

MORGAN STANLEY LINE OF CREDIT 

We have a revolving line of credit with Morgan Stanley for up to approximately $200 million. This line of credit is secured by a portion 
of our investment securities held by Morgan Stanley and the amount available to us under this line of credit may vary accordingly. This 
line of credit bears interest at a floating rate based upon LIBOR, plus a margin. As of and for the years ended December 31, 2021 and 
2020, we did not have a balance outstanding or borrowings under this line of credit.

Leases

NOTE 4 
Operating lease assets represent our right to use an underlying 
asset  for  the  lease  term,  and  lease  liabilities  represent  our 
obligation  to  make  lease  payments  arising  from  the  lease. 
Operating lease assets and liabilities are recognized at the lease 
commencement date based on the estimated present value of 
lease payments over the lease term. When available, we use the 
rate implicit in the lease to discount lease payments to present 
value. For leases that do not provide a readily determinable 

implicit rate, we estimate our incremental borrowing rate to 
discount the lease payments based on information available at 
lease commencement.

Leases with a term of 12 months or less are not recorded on the 
balance sheet. Our lease agreements do not contain any residual 
value guarantees. For facility leases, we account for the lease and 
non-lease components as a single lease component.

The table below presents the lease-related assets and liabilities recorded on our consolidated balance sheets as of December 31, 2021 
and 2020 (in millions):

Assets

Classification on Balance Sheet

Operating lease assets

Operating lease assets

Finance lease assets

Property and equipment, net

TOTAL LEASE ASSETS

Liabilities

Current:

Classification on Balance Sheet

Operating lease liabilities

Current operating lease liabilities

Finance lease liabilities

Current maturities of long-term debt and finance lease obligations

Long-term:

Operating lease liabilities

Long-term operating lease liabilities

Finance lease liabilities

Long-term debt and finance lease obligations

TOTAL LEASE LIABILITIES

Weighted average remaining lease term (in years)

Operating leases

Finance leases

Weighted average discount rate

Operating leases

Finance leases

$

$

$

$

As of December 31,

2021

729

3

732

106

1

690

2

799

$

$

$

$

2020

804

131

935

113

37

752

26

928

As of December 31,

2021

2020

9

2

6.00%

6.09%

9

2

5.99%

4.60%

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

73

 
PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Flight Equipment Leases

We operated a fleet of 282 aircraft as of December 31, 2021. Of 
our fleet, 62 aircraft were accounted for as operating leases and 
none were accounted for as finance leases. These aircraft leases 
generally have long durations with remaining terms of 19 months 
to 7 years.

Less than half of aircraft operating leases can be renewed at rates 
based on fair market value at the end of the lease term for one or 
two years. None of our aircraft operating leases have variable rent 
payments. We have purchase options for 30 of our aircraft leases 
for fixed amounts at specified periods within the lease terms.

As a result of the unprecedented decline in demand for travel 
caused by the COVID-19 pandemic, we recorded impairment losses 
of $273 million for the year ended December 31, 2020 relating to 
our Embraer E190 fleet. These losses were attributed to aircraft 
and related spare parts including the ones under operating leases. 
No impairment loss was recorded in 2021. Refer to Note 17 to our 
consolidated financial statements for further details. 

Facility Leases

Our facility leases are primarily for space at the airports we serve. 
These leases are classified as operating leases and reflect our 
use of passenger terminal service facilities consisting of ticket 

Lease Costs

counters, gate space, operations support area, and baggage 
service offices. We lease space directly or indirectly from the 
local airport authority on varying terms dependent on prevailing 
practices at each airport. The remaining terms of our airport 
leases vary from 1 month to 14 years. Our leases at certain airports 
contain provisions for periodic adjustments of rental rates based 
on the operating costs of the airports or the frequency of use 
of  the  facilities.  Some  of  these  leases  also  include  renewal 
options and/or termination options that are factored into our 
determination of lease payments when appropriate. Because of 
the variable nature of the rates, these leases are not recorded 
as operating lease assets and operating lease liabilities on our 
consolidated balance sheets.

We also have leases for our corporate offices, training center, and 
various hangars and airport support facilities at our focus cities.

Other Ground and Property Equipment

We  lease  certain  IT  assets,  ground  support  equipment,  and 
various other pieces of equipment. The lease terms of our ground 
support equipment are less than 12 months. The amount of other 
equipment we have is not significant.

The table below presents certain information related to our lease costs during the years ended December 31, 2021, 2020, and 2019  
(in millions):

Operating lease cost

Short-term lease cost

Finance lease cost:

Amortization of assets

Interest on lease liabilities

Variable lease cost

Sublease income

TOTAL NET LEASE COST

Other Information

2021

2020

$

165

$

160

$

1

—

1

562

10

739

$

1

6

2

282

(5)

$

446

$

2019

180 

2 

9 

3 

391 

(19)

566 

The table below presents supplemental cash flow information related to leases during the years ended December 31, 2021, 2020, and 
2019 (in millions):

Cash paid for amounts included in the measurement of lease liabilities

Operating cash flows for operating leases

Operating cash flows for finance leases

Financing cash flows for finance leases

2021

2020

2019

$

160

$

146 

$

3 

59 

4 

28 

136 

5 

17 

74

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Lease Commitments

The table below presents scheduled future minimum lease payments for operating and finance leases recorded on our consolidated 
balance sheets, as of December 31, 2021 (in millions):

2022

2023

2024

2025

2026

Thereafter

Total minimum lease payments

Less: amount of lease payment representing interest

Present value of future minimum lease payment

Less: current obligations under leases

LONG-TERM LEASE OBLIGATIONS

As of December 31, 2021

Operating Leases

Finance Leases

$

$

151

152

130

91

73

443

1,040

(244)

796

(106)

690

$

$

1

2

—

—

—

—

3

—

3

(1)

2

We did not have any lease commitments that have not yet commenced as of December 31, 2021.

Reaffirming our commitment to New York, in February 2022, we executed a new lease for our primarily corporate offices that will extend 
our stay in the present Long Island City location until 2039. The term of this lease will begin in 2023. We expect the new lease will 
increase our lease commitments by approximately $3 million in 2024, $6 million in 2025, $7 million in 2026, and $97 million thereafter. 
We have an one-time option to terminate the lease in 2034. At the end of the initial lease term, we have the option to renew the lease 
for either one renewal term of 10 years, or two renewal terms of five years each. 

Stockholders’ Equity

NOTE 5 
On December 8, 2017, the Board of Directors approved a two-year 
share repurchase program, or the 2017 Authorization, of up to 
$750 million worth of common stock beginning on January 1, 2018. 
The 2017 Authorization was completed in 2019.

On September 19, 2019, the Board of Directors approved a share 
repurchase program, or the 2019 Authorization, of up to $800 
million worth of common stock beginning on October 1, 2019 and 
ending no later than December 31, 2021. 

Our  share  repurchase  programs  include  authorization  for 
repurchases in open market transactions pursuant to Rules 10b-18 
and/or 10b5-1 of the Exchange Act, and/or one or more privately-
negotiated accelerated stock repurchase transactions. 

In  2019,  we  entered  into  four  separate  accelerated  share 
repurchase  (“ASR”)  agreements  for  a  sum  of  $535  million.  A 
total of 28.1 million shares were repurchased under these ASR 
agreements with an average price paid per share of $19.02. 

During the first quarter of 2020, we repurchased 13.0 million 
shares  through  an  ASR  at  an  average  price  of  $12.27  per 
share.  In  accordance  with  the  agreements  under  various 

federal governmental assistance programs with Treasury, we 
are prohibited from making any share repurchases. We have 
suspended our share repurchase program as of March 31, 2020.  

The total shares purchased by JetBlue under each of the ASRs in 
2020 and 2019 were based on the volume weighted average prices 
of JetBlue’s common stock during the terms of the respective 
agreements.

On December 4, 2020, we completed the public offering of 42.0 
million shares of our common stock at a public offering price 
of $14.40 per share. Proceeds from the offering were used for 
general corporate purposes.

As of December 31, 2021, we had a total of 21.8 million shares 
of our common stock reserved for issuance. These shares are 
primarily related to our equity incentive plans. Refer to Note 7 to 
our consolidated financial statements for further details on our 
share-based compensation. 

As of December 31, 2021, we had a total of 158.5 million shares of 
treasury stock.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

75

PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

(Loss) Earnings Per Share

NOTE 6 
Basic earnings per share is calculated by dividing net (loss) income 
by the weighted average number of shares outstanding during 
the period. Diluted earnings per share is calculated similarly 
but includes potential dilution from restricted stock units, the 
Company’s Crewmember Stock Purchase Plan, convertible notes, 
warrants issued under various federal payroll support programs, 
and any other potentially dilutive instruments using the treasury 

stock and if converted method. Anti-dilutive common stock 
equivalents excluded from the computation of diluted earnings 
per share amounts were 3.4 million and 2.0 million for the years 
ended December 31, 2021 and 2020, respectively. There were 
no anti-dilutive common stock equivalents for the year ended 
December 31, 2019. 

The following table shows how we computed basic and diluted earnings per common share for the years ended December 31  
(dollars and share data in millions):

Net (loss) income

Weighted average basic shares

Effect of dilutive securities

WEIGHTED AVERAGE DILUTED SHARES

Earnings per common share

Basic 

Diluted

2021

2020

$

(182)

$

(1,354)

$

318.0

—

318.0

277.5

—

277.5

$

$

(0.57)

(0.57)

$

$

(4.88)

(4.88)

$

$

2019

569 

296.6 

1.8 

298.4 

1.92 

1.91 

As discussed in Note 5 to our consolidated financial statements, JetBlue entered into various ASR agreements in 2020, and 2019 
and purchased approximately 13.0 million, and 28.1 million shares, respectively, for $160 million and $535 million, respectively. The 
number of shares repurchased are based on the volume weighted average prices of JetBlue’s common stock during the term of the 
ASR agreements.

Share-Based Compensation
NOTE 7 
We have various equity incentive plans under which we have 
granted stock awards to our eligible crewmembers and members 
of our Board of Directors. These include the JetBlue Airways 
Corporation Restated and Amended 2002 Stock Incentive Plan, 
or 2002 Plan, the JetBlue Airways Corporation 2011 Incentive 
Compensation  Plan,  or  2011  Plan,  and  the  JetBlue  Airways 
Corporation 2020 Omnibus Equity Incentive Plan, or the 2020 Plan. 

The 2002 Plan was replaced by the 2011 Plan and has an immaterial 
amount  of  vested  deferred  stock  units  outstanding  as  of 
December 31, 2021. 

The 2011 Plan was replaced by the 2020 Plan in May 2020.

We additionally have a Crewmember Stock Purchase Plan, or 
CSPP, that is available to all eligible crewmembers.

Unrecognized  stock-based  compensation  expense  was 
approximately $21 million as of December 31, 2021. This amount 
relates to a total of 2.2 million unvested restricted stock units, or 
RSUs, performance stock units, or PSUs, and deferred stock units, 
or DSUs, that were outstanding under our 2011 and 2020 Plans. We 
expect to recognize this stock-based compensation expense over 
a weighted average period of approximately 19 months.

The total stock-based compensation expense, which is included 
within  salaries,  wages  and  benefits  on  our  consolidated 
statements of operations, for the years ended December 31, 
2021, 2020, and 2019 was $28 million, $28 million, and $31 million, 
respectively.

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JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

2011 Incentive Compensation Plan 

At our Annual Stockholders Meeting held on May 26, 2011, our 
stockholders approved the JetBlue Airways Corporation 2011 
Incentive Compensation Plan. Upon inception, the 2011 Plan had 
15.0 million shares of our common stock reserved for issuance. 
RSUs vest in annual installments over three years which can be 
accelerated upon the occurrence of a change in control. Under 
this plan, we grant RSUs to certain crewmembers. Our policy 
is to grant RSUs based on the market price of the underlying 
common stock on the date of grant. Under this plan, we grant 
DSUs to members of our Board of Directors, and PSUs to certain 
members of our executive leadership team.

The 2011 Plan was amended and restated effective January 1, 
2014, to include the definition of retirement eligibility. Once 
a  crewmember  meets  the  definition,  they  will  continue  to 
vest  their  shares  as  if  they  remained  employed  by  JetBlue, 
regardless of their actual employment status with the Company. 
In  accordance  with  the  Compensation-Stock  Compensation 
topic of the Codification, the grant’s explicit service condition is  
non-substantive and the grant has effectively vested at the time 
retirement eligibility is met.

At our Annual Stockholders Meeting held on May 21, 2015, our 
stockholders approved amendments to the 2011 Plan increasing 
the number of shares of Company common stock that remain 
available for issuance under the plan by 7.5 million.

 PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The following is a summary of RSU activity under the 2011 Plan for the year ended December 31, 2021 (in millions except per share data):

Nonvested at beginning of year

Granted

Vested

Forfeited

NONVESTED AT END OF YEAR

The total intrinsic value, determined as of the date of vesting, for 
all RSUs under the 2011 Plan that vested during the year ended 
December 31, 2021, 2020 and 2019 was $19 million, $18 million and 
$15 million, respectively. The weighted average grant-date fair 
value of share awards during the years ended December 31, 2020 
and 2019 was $17.96, and $17.27, respectively.

The vesting period for DSUs under the 2011 Plan is either one or 
three years of service. Once vested, shares are issued six months 
and one day following a Director’s departure from our Board of 
Directors. During the years ended December 31, 2020, and 2019, 
we granted a nominal amount of DSUs, almost all of which remain 
outstanding at December 31, 2021. In 2019, we granted a nominal 
amount of PSUs to members of our executive leadership team, 
payment  of  which  are  based  upon  achievements  of  certain 
performance criteria. No PSUs were granted in 2020 as a result of 
the economic uncertainty brought on by the COVID-19 pandemic.

Shares 

Weighted Average 
Grant Date Fair Value

2.1

—

(1.0)

(0.2)

0.9

$

$

18.08 

—

18.43

17.90

17.72

2020 Omnibus Equity Incentive Plan

At our Annual Stockholders Meeting held on May 14, 2020, our 
stockholders approved the JetBlue Airways Corporation 2020 
Omnibus Equity Incentive Plan. Upon inception, the 2020 Plan had 
10.5 million shares of our common stock reserved for issuance. 
The 2020 Plan, by its terms, will terminate no later than May 2030. 
Under the 2020 plan, we grant RSUs to certain crewmembers and 
members of our Board of Directors. The vesting periods for the 
RSUs varies by grant but no less than one year. We also grant 
DSUs to members of our Board of Directors, and PSUs to certain 
members of our executive leadership team under the 2020 Plan.

The following is a summary of RSU activity under the 2020 Plan for the year ended December 31, 2021 (in millions except per share data):

Nonvested at beginning of year

Granted

Vested

Forfeited

NONVESTED AT END OF YEAR

The total intrinsic value, determined as of the date of vesting, 
for all RSUs under the 2020 Plan that vested during the year 
ended December 31, 2021 was $1 million. The weighted average 
grant-date fair value of share awards during the years ended 
December 31, 2021 and 2020 was $18.11 and $13.82, respectively.

We have granted a nominal amount of DSUs under the 2020 Plan 
since its adoption in May 2020. Similar to the 2011 Plan, the vesting 
period for DSUs under the 2020 Plan is either one or three years 
of service. Once vested, shares are issued six months and one 
day following a Director’s departure from our Board of Directors. 

In 2021, we granted a nominal amount of PSUs to members of 
our executive leadership team, payment of which are based upon 
achievements of certain performance criteria. 

Shares 

Weighted Average 
Grant Date Fair Value

0.1

1.4

(0.1)

(0.1)

1.3

$

$

13.82

18.11

14.90

18.15

17.98

Crewmember Stock Purchase Plans

In May 2011, our stockholders approved the 2011 Crewmember 
Stock Purchase Plan, or the 2011 CSPP. At inception, the 2011 CSPP 
had 8.0 million shares of our common stock reserved for issuance. 

At our Annual Stockholders Meeting held on May 21, 2015, our 
stockholders approved amendments to the CSPP increasing 
the number of shares of Company common stock that remain 
available for issuance under the plan by 15 million.

In May 2020, our stockholders approved the JetBlue Airways 
Corporation 2020 Crewmember Stock Purchase Plan, or the 2020 
CSPP to replace the 2011 CSPP which was set to expire in April 
2021. At inception, the 2020 CSPP had 17.5 million shares of our 
common stock reserved for issuance. The 2020 CSPP, by its terms, 
will terminate no later than May 2030. The other terms of the 2020 
CSPP are substantially identical to those of the 2011 CSPP.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

77

PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Our CSPPs have a series of six-month offering periods, with a 
new offering period beginning on the first business day of May 
and  November  each  year.  Crewmembers  can  enroll  in  CSPP 
nearly year-round, with the exception of specific blackout dates. 
Crewmembers may contribute up to 10% of their pay towards 
the purchase of common stock via payroll deductions. Purchase 
dates occur on the last business day of April and October each 
year. The purchase price is the stock price on the purchase 
date, less a 15% discount. The compensation cost relating to the 
discount is recognized over the offering period. The total expense 
recognized relating to our CSPPs for the years ended December 31, 
2021, 2020, and 2019 was approximately $9 million, $6 million 
and $9 million, respectively. Under the plans, crewmembers 
purchased 3.4 million, 4.1 million, and 3.2 million new shares for 
the years ended December 31, 2021, 2020, and 2019, respectively, 
at weighted average prices of $13.93, $8.94, and $16.06 per share, 
respectively. 

Under the CSPPs, should we be acquired by merger or sale of 
substantially all of our assets or sale of more than 50% of our 
outstanding voting securities, all outstanding purchase rights 
will automatically be exercised immediately prior to the effective 
date of the acquisition at a price equal to 85% of the fair market 
value per share immediately prior to the acquisition.

Taxation

The Compensation-Stock Compensation topic of the Codification 
requires deferred taxes be recognized on temporary differences 
that arise with respect to stock-based compensation attributable 
to nonqualified stock options and awards. However, no tax benefit 
is recognized for stock-based compensation attributable to 
incentive stock options, or ISO, or CSPP shares until there is a 
disqualifying disposition, if any, for income tax purposes. A portion 
of our historical stock-based compensation was attributable to 
CSPP shares; therefore, our effective tax rate was subject to 
fluctuation. 

NOTE 8 
Our income tax (benefit) expense consisted of the following for the years ended December 31 (in millions):

Income Taxes

Deferred:

Federal

State

Deferred income tax (benefit) expense

$

Current:

Federal

State

Foreign

Current income tax expense (benefit)

$

2021

(44)

(44)

(88)

3

5

(1)

7

TOTAL INCOME TAX (BENEFIT) EXPENSE

$

(81)

$

2020

(247)

(82)

(329)

(199)

(9)

(2)

(210)

(539 )

$

$

2019

119

20

139

36

19

5

60

199 

On March 27, 2020, the CARES Act was enacted in response to the 
COVID-19 pandemic. The CARES Act permits net operating loss 
(NOL) carryovers and carrybacks to offset 100% of taxable income 
for taxable years beginning before 2021. In addition, the CARES 

Act allows NOLs incurred in 2018, 2019, and 2020 to be carried 
back to each of the five preceding taxable years to generate a 
refund of previously paid incomes taxes. As of December 31, 2021, 
the Company has filed its Application for Tentative Refund. 

78

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

 PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Income tax (benefit) expense reconciles to the amount computed by applying the U.S. federal statutory income tax rate to (loss) income 
before income taxes for the years ended December 31 as follows (in millions):

Income tax (benefit) expense at statutory rate

$

State income tax, net of federal benefit

Nondeductible expenses

Net operating loss carryback

Foreign tax credit re-characterization

Foreign rate differential

Valuation allowance

Unrecognized tax benefit

Other, net

2021

(55)

(36)

5

—

—

(5)

4

7

(1)

$

2020

(398)

$

(71)

5

(73)

(13)

2

10

(3)

2

2019

161 

31

8

—

—

(3)

—

—

2

TOTAL INCOME TAX (BENEFIT) EXPENSE

$

(81)

$

(539 )

$

199 

The components of our deferred tax assets and liabilities as of December 31 are as follows (in millions):

2021

2020

Deferred tax assets:

Deferred revenue/gains

Employee benefits

Foreign tax credit

Other

Net operating loss carryforward

Operating lease liabilities

Rent expense

Total deferred tax assets

Valuation allowance

Deferred tax assets, net

Deferred tax liabilities:

Accelerated depreciation

Operating lease assets

Other

Total deferred tax liabilities

NET DEFERRED TAX LIABILITY

$

301

$

70

83

4

522

189

108

1,277

(73)

1,204

(1,845)

(182)

(20)

(2,047)

$

(843) $

161

71

77

4

335

204

120

972

(69)

903

(1,625)

(197)

(3)

(1,825)

(922)

We have a U.S. foreign tax credit carryforward of $83 million which 
expires from 2022 to 2031.

In evaluating the realizability of the deferred tax assets, we 
assess whether it is more likely than not that some portion, or 
all, of the deferred tax assets, will be realized. We consider, among 
other things, the generation of future taxable income (including 
reversals of deferred tax liabilities) during the periods in which 

the related temporary differences will become deductible. At 
December 31, 2021, we provided a $73 million valuation allowance 
to reduce the deferred tax assets to an amount that we consider 
is  more  likely  than  not  to  be  realized.  Of  the  total  valuation 
allowance, $66 million relates to foreign NOL carryforward, and 
$7 million relates to U.S. foreign tax credit carryforward that 
begins to expire in 2022.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

79

PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows (in millions):

Unrecognized tax benefits at January 1,

Increases for tax positions taken during the period

Decreases for tax positions taken during the period

Increases for tax positions taken during a prior period

Decreases for tax positions taken during a prior period

UNRECOGNIZED TAX BENEFITS DECEMBER 31,

$

$

2021

32 

2 

(1)

19

(12)

40

$

$

2020

36

$

1

—

— 

(5)

32

$

2019

33

6 

—

— 

(3)

36

Interest and penalties accrued on unrecognized tax benefits were 
not significant. If recognized, $10 million of the unrecognized tax 
benefits as of December 31, 2021 would impact our effective tax 
rate. We do not expect any significant change in the amount of 

the unrecognized tax benefits within the next twelve months. As 
a result of net operating losses and statute of limitations in our 
major tax jurisdictions, years 2016 through 2020 remain subject 
to examination by the relevant tax authorities.

Crewmember Retirement Plan

NOTE 9 
We sponsor a retirement savings 401(k) defined contribution plan, 
or the Plan, covering all of our crewmembers where we match 
100% of our crewmember contributions up to 5% of their eligible 
wages. The contributions vest over three years and are measured 
from a crewmember’s hire date. Crewmembers are immediately 
vested in their voluntary contributions.

Another  component  of  the  Plan  is  a  Company  discretionary 
contribution of 5% of eligible non-management crewmember 
compensation, which we refer to as Retirement Plus. Retirement 
Plus contributions vest over three years and are measured from 
a crewmember’s hire date. 

Certain  Federal  Aviation  Administration,  or  FAA,  licensed 
crewmembers receive an additional contribution of 3% of eligible 
compensation, which we refer to as Retirement Advantage. 

Effective August 1, 2018 and through December 31, 2020, our 
pilots received a non-elective Company contribution of 15% 
of eligible pilot compensation per the terms of the finalized 
collective  bargaining  agreement  between  JetBlue  and  the 

NOTE 10  Commitments

Flight Equipment Commitments

As of December 31, 2021, our firm aircraft orders consisted of 64 
Airbus A321neo aircraft and 62 Airbus A220 aircraft, all scheduled 
for delivery through 2027. In February 2022, we exercised our 
option to purchase 30 additional Airbus A220-300 aircraft under 
our existing agreement with Airbus Canada Limited Partnership. 
The 30 additional A220-300 aircraft are expected to be delivered 
from 2022 to 2026. Options for 20 additional A220-300 aircraft 
remain available to us. With the addition of these 30 Airbus A220 
aircraft, our flight equipment purchase obligations are expected 
to be $1.0 billion in 2022, $1.7 billion in 2023, $2.0 billion in 2024, 
$1.6 billion 2025, $1.3 billion in 2026 and 1.0 billion thereafter. We 
are scheduled to receive three new Airbus A321neo aircraft and 
ten new Airbus A220 aircraft in 2022.

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JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

Air Line Pilots Association, or ALPA, in lieu of the above 401(k) 
Company matching contribution, Retirement Plus, and Retirement 
Advantage contributions. This non-elective Company contribution 
was increased to 16% beginning on January 1, 2021. The Company’s 
non-elective contribution of eligible pilot compensation vests 
after three years of service. 

Our non-management crewmembers are eligible to receive profit 
sharing, calculated as 10% of adjusted pre-tax income before 
profit sharing and special items up to a pre-tax margin of 18% 
with the result reduced by Retirement Plus contributions and the 
equivalent of Retirement Plus contributions for pilots. If JetBlue’s 
resulting  pre-tax  margin  exceeds  18%,  non-management 
crewmembers will receive 20% profit sharing on amounts above 
an 18% pre-tax margin.

Total  401(k)  company  match,  Retirement  Plus,  Retirement 
Advantage, pilot  retirement contribution, and profit sharing 
expensed for the years ended December 31, 2021, 2020, and 2019 
were $213 million, $177 million, and $196 million, respectively. 

In October 2019, the Office of the U.S. Trade Representative 
announced a 10% tariff on new commercial aircraft and related 
parts imported from certain European Union member states, 
which include aircraft and other parts we are already contractually 
obligated to purchase, including those noted above. The U.S. 
Trade Representative increased the tariff to 15% effective March 
2020. In March 2021, the U.S. Trade Representative announced 
a  four-month  suspension  of  the  tariff  that  was  followed  by 
an  announcement  in  June  2021  that  the  suspension  will  be 
extended for five years. We continue to work with our business 
partners, including Airbus, to evaluate the potential financial and 
operational impact of these announcements on our future aircraft 
deliveries, including after the suspension is lifted. The imposition 
of this or any tariff could substantially increase the cost of new 
aircraft and parts. 

 PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Other Commitments

We utilize several credit card processors to process our ticket 
sales. Our agreements with these processors do not contain 
covenants, but do generally allow the processor to withhold 
cash reserves to protect the processor from potential liability 
for tickets purchased, but not yet used for travel. While we 
currently do not have any collateral requirements related to our 
credit card processors, we may be required to issue collateral 
to our credit card processors, or other key business partners, 
in the future.

As of December 31, 2021, we had approximately $26 million pledged 
related to our workers’ compensation insurance policies and other 
business partner agreements, which will expire according to the 
terms of the related policies or agreements. 

In  April  2018,  JetBlue  inflight  crewmembers  elected  to  be 
represented by the TWU. The NMB certified the TWU as the 
representative for JetBlue inflight crewmembers. The parties 
reached a final agreement for the first collective bargaining 
agreement which was ratified by our inflight crewmembers in 
December 2021. The agreement is a five-year, renewable contract 
effective December 13, 2021. During the fourth quarter of 2021, we 
recorded a one-time ratification bonus totaling $8 million to be 

allocated amongst our inflight crewmembers as determined by 
TWU. Refer to Note 17 to our consolidated financial statements 
for additional information. 

As of December 31, 2021, approximately 46 percent of our full-time 
equivalent crewmembers were represented by labor unions and 
approximately 20 percent were covered by collective bargaining 
agreements that are currently amendable or that will become 
amendable within one year. 

Except  for  our  pilots  and  inflight  crewmembers  who  are 
represented by ALPA, and TWU, respectively, our other frontline 
crewmembers do not have third party representation. 

We enter into individual employment agreements with each of 
our non-unionized FAA-licensed crewmembers which include 
dispatchers, technicians, and inspectors as well as air traffic 
controllers. Each employment agreement is for a term of five 
years and automatically renews for an additional five years unless 
either the crewmember or we elect not to renew it by giving at 
least 90 days’ notice before the end of the relevant term. Pursuant 
to these agreements, these crewmembers can only be terminated 
for cause. In the event of a downturn in our business that would 
require a reduction in work hours, we are obligated to pay these 
crewmembers a guaranteed level of income and to continue their 
benefits if they do not obtain other aviation employment.

Contingencies
NOTE 11 
We self-insure a portion of our losses from claims related to 
workers’ compensation, environmental issues, property damage, 
medical insurance for crewmembers, and general liability. Losses 
are accrued based on an estimate of the ultimate aggregate 
liability for claims incurred, using standard industry practices 
and our actual experience.

We  are  a  party  to  many  routine  contracts  under  which  we 
indemnify  third  parties  for  various  risks.  These  indemnities 
consist of the following:

All of our bank loans, including our aircraft mortgages obligate 
us to reimburse the bank for any increased costs arising from 
regulatory changes, including changes in reserve requirements 
and bank capital requirements; these obligations are standard 
terms present in loans of this type. These indemnities would 
increase the interest rate on our debt if they were to be triggered. 
In all cases, we have the option to repay the loan and avoid the 
increased costs. These terms match the length of the related loan 
up to 15 years.

Under  both  aircraft  leases  with  foreign  lessors  and  aircraft 
mortgages with foreign lenders, we have agreed to customary 
indemnities concerning withholding tax law changes. Under 
these contracts we are responsible, should withholding taxes be 
imposed, for paying such amount of additional rent or interest as 
is necessary to ensure that the lessor or lender still receives, after 
taxes, the rent stipulated in the lease or the interest stipulated 
under the loan. The term of these indemnities matches the length 
of the related lease or loan up to 25 years.

We have various leases with respect to real property as well as 
various agreements among airlines relating to fuel consortia 
or  fuel  farms  at  airports.  Under  these  contracts  we  have 
agreed to standard language indemnifying the lessor against 
environmental liabilities associated with the real property or 
operations  described  under  the  agreement,  even  if  we  are 
not the party responsible for the initial event that caused the 
environmental damage. In the case of fuel consortia at airports, 
these  indemnities  are  generally  joint  and  several  among 
the participating airlines. We have purchased a standalone 
environmental liability insurance policy to help mitigate this 
exposure. Our existing aviation hull and liability policy includes 
some limited environmental coverage when a cleanup is part of 
an associated single identifiable covered loss.

Under certain contracts, we indemnify specified parties against 
legal liability arising out of actions by other parties. The terms of 
these contracts range up to 25 years. Generally, we have liability 
insurance  protecting  ourselves  for  the  obligations  we  have 
undertaken relative to these indemnities.

We  are  unable  to  estimate  the  potential  amount  of  future 
payments under the foregoing indemnities and agreements.

Under a certain number of our operating lease agreements we 
are required to restore certain property or equipment to its 
original form upon expiration of the related agreement. We have 
recorded the estimated fair value of these retirement obligations 
of approximately $5 million as of December 31, 2021.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

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PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Legal Matters

Occasionally, we are involved in various claims, lawsuits, regulatory 
examinations, investigations, and other legal matters involving 
suppliers, crewmembers, customers, and governmental agencies, 
arising, for the most part, in the ordinary course of business. The 
outcome of litigation and other legal matters is always uncertain. 
The Company believes it has valid defenses to the legal matters 
currently pending against it, is defending itself vigorously, and has 
recorded accruals determined in accordance with GAAP, where 
appropriate. In making a determination regarding accruals, using 
available information, we evaluate the likelihood of an unfavorable 
outcome in legal or regulatory proceedings to which we are a 
party and record a loss contingency when it is probable a liability 
has been incurred and the amount of the loss can be reasonably 
estimated. These subjective determinations are based on the 
status of such legal or regulatory proceedings, the merits of our 
defenses, and consultation with legal counsel. Actual outcomes 
of these legal and regulatory proceedings may materially differ 
from our current estimates. It is possible that resolution of one or 
more of the legal matters currently pending or threatened could 
result in losses material to our consolidated results of operations, 
liquidity, or financial condition.

To date, none of these types of litigation matters, most of which are 
typically covered by insurance, has had a material impact on our 
operations or financial condition. We have insured and continue 
to insure against most of these types of claims. A judgment on 
any claim not covered by, or in excess of, our insurance coverage 
could materially adversely affect our consolidated results of 
operations, liquidity, or financial condition.

On September 21, 2021, the United States Department of Justice 
(the  “DOJ”),  along  with  the  Attorneys  General  of  each  of  the 

States of Arizona, California, and Florida, the Commonwealths 
of Massachusetts, Pennsylvania, and Virginia, and the District of 
Columbia, filed a lawsuit in the United States District Court for the 
District of Massachusetts against JetBlue Airways Corporation 
(“JetBlue”) and American Airlines, Inc. (“American” and, together 
with JetBlue, the “Carriers”) concerning the Carriers’ previously 
implemented Northeast Alliance (the “NEA”). The lawsuit asserts 
and seeks an adjudication that the NEA violates Section 1 of the 
Sherman Act, and that the Carriers be permanently enjoined from 
continuing and restrained from further implementing the NEA.

Also on September 21, 2021, the Department of Transportation 
(the  “DOT”)  published  a  Clarification  Notice  relating  to  the 
agreement that had been reached between the DOT, JetBlue, and 
American in January 2021, at the conclusion of the DOT’s review of 
the NEA (“DOT Agreement”). The DOT Clarification Notice stated, 
among other things, that the DOT Agreement remains in force 
during the pendency of the DOJ action against the NEA and, while 
the DOT retains independent statutory authority to prohibit unfair 
methods of competition in air transportation, the DOT intends 
to defer to DOJ to resolve the antitrust concerns that the DOJ 
has identified with respect to the NEA. The DOT simultaneously 
published a Notice Staying Proceeding in relation to a complaint 
by Spirit Airlines, Inc. regarding the NEA, pending resolution of 
the DOJ action described above. 

JetBlue believes the lawsuit is without merit and, along with 
American, intends to defend itself vigorously. Given the nature 
of this case, we are unable to estimate the reasonably possible 
loss or range of loss, if any, arising from this matter. In November 
2021, JetBlue and American filed a motion to dismiss the DOJ’s 
lawsuit against the NEA. Motion practice has concluded and the 
parties await a decision, while the lawsuit proceeds concurrently.

NOTE 12  Financial Derivative Instruments and Risk Management
As part of our risk management techniques, we periodically 
purchase over-the-counter energy derivative instruments and 
enter into fixed forward price agreements, or FFPs, to manage our 
exposure to the effect of changes in the price of jet fuel. Prices 
for the underlying commodities have historically been highly 
correlated to jet fuel, making derivatives of them effective at 
providing short-term protection against volatility in average fuel 
prices. We also periodically enter into jet fuel basis swaps for the 
differential between heating oil and jet fuel, to further limit the 
variability in fuel prices at various locations. We do not hold or 
issue any derivative financial instruments for trading purposes.

planned jet fuel consumption occurs, rather than recognizing 
the gains and losses on these instruments into earnings during 
each period they are outstanding. When the underlying jet fuel is 
consumed and the related derivative contract settles, any gain 
or loss previously recorded in other comprehensive income is 
recognized in aircraft fuel expense. If a hedge does not qualify 
for hedge accounting, the periodic changes in its fair value are 
recognized in interest income and other. All cash flows related 
to our fuel hedging derivatives are classified as operating cash 
flows.

Our current approach to fuel hedging is to enter into hedges on a 
discretionary basis without a specific target of hedge percentage 
needs. We view our hedge portfolio as a form of insurance to help 
mitigate the impact of price volatility and protect us against 
severe spikes in oil prices, when possible. 

We  did  not  have  any  fuel  hedging  contracts  outstanding  at 
December 31, 2021 or 2020. 

Aircraft fuel derivatives

We attempt to obtain cash flow hedge accounting treatment for 
each fuel derivative that we enter into. This treatment is provided 
for under ASC 815, Derivatives and Hedging which allows for gains 
and losses on qualifying hedges to be deferred until the underlying 

82

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 PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The table below reflects quantitative information related to our derivative instruments and where these amounts are recorded in our 
financial statements (dollar amounts in millions):

FUEL DERIVATIVES

Hedge effectiveness losses recognized  
in aircraft fuel expense

Losses on derivatives resulting from the discontinuance of 
hedge accounting recognized in interest income and other

Hedge (gains) losses on derivatives recognized in 
comprehensive income

Percentage of actual consumption economically hedged

$

$

$

Year Ended December 31,

2021

2020

2019

$

$

$

— 

— 

— 

— %

$

$

$

7 

8 

11

25 %

5 

— 

(1)

6 %

Any outstanding derivative instrument exposes us to credit loss in 
connection with our fuel contracts in the event of nonperformance 
by the counterparties to the agreements, but we do not expect any 
of our counterparties will fail to meet their obligations. The amount 
of such credit exposure is generally the fair value of our outstanding 
contracts for which we are in a receivable position. To manage credit 
risks we select counterparties based on credit assessments, limit 
our overall exposure to any single counterparty, and monitor the 
market position with each counterparty. Some of our agreements 
require cash deposits from either JetBlue or our counterparty if 
market risk exposure exceeds a specified threshold amount.

We have master netting arrangements with our counterparties 
allowing us the right of offset to mitigate credit risk in derivative 
transactions. The financial derivative instrument agreements we 
have with our counterparties may require us to fund all, or a portion 
of, outstanding loss positions related to these contracts prior to 
their scheduled maturities. The amount of collateral posted, if 
any, is periodically adjusted based on the fair value of the hedge 
contracts. Our policy is to offset the liabilities represented by these 
contracts with any cash collateral paid to the counterparties. 

There  were  no  offsetting  derivative  instruments  as  of 
December 31, 2021 and 2020. 

NOTE 13  Fair Value
Under ASC 820, Fair Value Measurement, disclosures are required 
about how fair value is determined for assets and liabilities and a 
hierarchy for which these assets and liabilities must be grouped 
is established, based on significant levels of inputs as follows:

Level 1 observable inputs such as unadjusted quoted prices in 
active markets for identical assets or liabilities;

Level 2 quoted prices in active markets for similar assets and 
liabilities,  and  other  inputs  that  are  observable  directly  or 
indirectly for the asset or liability; or

Level 3 unobservable inputs for the asset or liability, such as 
discounted cash flow models or valuations.

The determination of where assets and liabilities fall within this 
hierarchy is based upon the lowest level of input that is significant 
to the fair value measurement. 

The following is a listing of our assets and liabilities required to be measured at fair value on a recurring basis and where they are 
classified within the fair value hierarchy (in millions): 

Assets

Cash equivalents

$

1,515

$

—

$

Available-for-sale investment securities

26

800

$

—

—

As of December 31, 2021

Level 1

Level 2

Level 3

Assets

Cash equivalents

$

1,330 

$

130 

$

Available-for-sale investment securities

— 

1,137 

$

—

—

As of December 31, 2020

Level 1

Level 2

Level 3

Total

1,515

826

Total

1,460  

1,137  

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

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PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Refer to Note 3 to our consolidated financial statements for fair 
value information related to our outstanding debt obligations 
as of December 31, 2021 and 2020. The carrying values of all 
other financial instruments approximated their fair values at 
December 31, 2021 and 2020. 

recorded $10 million of losses on these securities during the year 
ended December 31, 2021. Gains and losses on these securities 
were not significant during the years ended December 31, 2020, 
and 2019. 

Cash equivalents

Our cash equivalents include money market securities and time 
deposits which are readily convertible into cash, have maturities 
of three months or less when purchased, and are considered to 
be highly liquid and easily tradable. The money market securities 
are valued using inputs observable in active markets for identical 
securities and are therefore classified as Level 1 within our fair 
value hierarchy. The fair values of remaining instruments are 
based on observable inputs in non-active markets, which are 
therefore classified as Level 2 in the hierarchy.  

Available-for-sale investment securities

Our available-for-sale investment securities include investments 
such  as  time  deposits,  equity  securities  of  publicly  traded 
companies, and convertible debt securities. Our investments in 
equity securities of publicly traded companies are classified as 
Level 1 in the fair value hierarchy as their fair values are based 
on  unadjusted  quoted  prices  in  active  markets  for  identical 
assets. The fair values of our time deposits and convertible debt 
securities are based on observable inputs in non-active markets, 
which are therefore classified as Level 2 in the hierarchy. We 

Other investments

As discussed in Note 1 to our consolidated financial statement, 
JTV has equity investments in emerging companies which do 
not have readily determinable fair values. In accordance with 
Topic 321, Investments - Equity Securities of the Codification, we 
account for these investments using a measurement alternative 
which allows entities to measure these investments at cost, 
less  any  impairment,  adjusted  for  changes  from  observable 
price changes in orderly transactions for identifiable or similar 
investments  of  the  same  issuer.  We  recognized  a  gain  of 
$37 million on these investments for the year ended December 31, 
2021. The gain was triggered by an observable transaction for a 
similar security issued by a portfolio company which indicated 
a change in overall valuation. We estimated the fair value of 
our investment in the company using third party valuations and 
considered specific circumstances such as our expectation of a 
potential exit from the company, prices from previous issuances 
of equity securities, the rights and obligations of holders of 
similar securities within the company, and estimates of volatility. 
Due to the use of significant unobservable inputs, our investment 
is classified as Level 3 in the fair value hierarchy. 

NOTE 14  Accumulated Other Comprehensive Income (Loss)
Comprehensive income (loss) includes changes in fair value of our aircraft fuel derivatives which qualify for hedge accounting. A roll 
forward of the amounts included in accumulated other comprehensive income (loss), net of taxes for the years ended December 31, 
2021, 2020, and 2019 is as follows (in millions):

Balance of accumulated (loss), at December 31, 2018

Reclassifications into earnings, net of taxes of $(1)

Change in fair value, net of taxes of $0

Balance of accumulated income, at December 31, 2019

Reclassifications into earnings, net of taxes of $(5)

Change in fair value, net of taxes of $5

Balance of accumulated income, at December 31, 2020

Reclassifications into earnings, net of taxes of $0

Change in fair value, net of taxes of $0

BALANCE OF ACCUMULATED INCOME, AT DECEMBER 31, 2021

Aircraft Fuel 
Derivatives(1)(2)

(3)

4 

1

2

9

(11)

—

—

—

— 

$

$

$

$

(1)  Reclassified to aircraft fuel expense.
(2) 

In 2020, the Company made several capacity reductions in response to the COVID-19 pandemic. These capacity reductions led to the discontinuance of hedge accounting 
on a number of our aircraft fuel derivatives as the forecasted consumption of aircraft fuel was no longer probable. Losses of $5 million that were previously deferred in 
other comprehensive loss were reclassified to interest income and other during the year ended December 31, 2020.

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 PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

NOTE 15  Geographic Information
Under the Segment Reporting topic of the Codification, disclosures 
are required for operating segments that are regularly reviewed 
by chief operating decision makers. Air transportation services 
accounted for substantially all of the Company’s operations in 
2021, 2020 and 2019.

Operating  revenues  are  allocated  to  geographic  regions,  as 
defined by the Department of Transportation, or DOT, based 
upon the origination and destination of each flight segment. As 
of December 31, 2021, we served 33 locations in the Caribbean and 

Domestic

Caribbean & Latin America

Atlantic

TOTAL

Latin American region, or Latin America as defined by the DOT. 
We also served two destinations in Europe, or Atlantic as defined 
by the DOT. Our management includes the three destinations in 
Puerto Rico and one destination in the U.S. Virgin Islands in our 
Caribbean and Latin America allocation of revenues. Therefore, 
we have reflected these locations within the Caribbean and 
Latin America region in the table below. Operating revenues 
by geographic regions for the years ended December 31 are 
summarized below (in millions):

$

$

2021

3,869 $

2,150

18

2020

1,890  $

1,067 

—

6,037 $

2,957  $

2019

5,633 

2,461 

—

8,094 

Our tangible assets primarily consist of our fleet of aircraft. Except for our transatlantic service to London which is operated by the 
long range variant of the Airbus A321neo aircraft, our fleet is deployed systemwide, with no individual aircraft dedicated to any specific 
route or region; therefore our assets do not require any allocation to a geographic area.

NOTE 16  Quarterly Financial Data (Unaudited)
Quarterly results of operations for the years ended December 31, 2021 and 2020 are summarized below (in millions, except per share 
amounts):

2021

Operating revenues

Operating income (loss) 

Net income (loss) 

Basic earnings (loss) per share

Diluted earnings per share

2020

Operating revenues

Operating (loss) 

Net (loss)

(Loss) per share 

First 
Quarter

Second 
Quarter

Third 
Quarter

Fourth 
Quarter

$

$

$

$

733 $

1,499 $

1,972 $

(294)

(247)

(0.78) $

N/A $

147

64

0.20 $

0.20 $

186

130

0.41 $

0.40

1,588 $

215 $

492 $

(334)

(268)

(410)

(320)

(516)

(393)

(0.97) $

(1.18 ) $

(1.44) $

1,834

(119)

(129)

(0.40)

N/A

661

(454)

(373 )

(1.31)

Our 2021 and 2020 results include the effects of various special items. Refer to “Part II - Item 7. Management’s Discussion and Analysis 
of Financial Condition and Results of Operations” within this Report for additional details.

The sum of the quarterly results may not equal the annual amount reported due to immaterial rounding differences.

The sum of the quarterly earnings per share amounts does not equal the annual amount reported since per share amounts are computed 
independently for each quarter and for the full year based on respective weighted average common shares outstanding and other 
dilutive potential common shares. 

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PART II  |   ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

NOTE 17  Special Items
The following is a listing of special items presented on our consolidated statements of operations (in millions):

Year Ended December 31,

2021

2020

2019

Special Items

Federal payroll support grant recognition(1)

$

(830) $

(685 ) $

CARES Act employee retention credit(2)

Union contract costs(3)

Fleet impairment(4)

Severance and benefit costs(5)

Losses on sale-leaseback transactions(6)

Embraer E190 fleet transition costs(7)

(11)

8 

— 

— 

— 

— 

(36)

— 

273

59

106

— 

TOTAL

$

(833) $

(283 ) $

—

—

8

—

—

—

6

14

(1)  As discussed in Note 3 to our consolidated financial statements, we received assistance in the form of grants and unsecured loans under various federal payroll support 
programs. Funds under these federal payroll support programs were to be used exclusively for the continuation of payment of crewmember wages, salaries and benefits. 
The carrying values of the payroll support grants (after consideration of the warrants we issued) were recorded within other liabilities and were recognized as contra-
expenses within special items on our consolidated statements of operations as the funds were utilized. We utilized $830 million and $685 million of payroll support grants 
for the year ended December 31, 2021 and 2020, respectively. Our payroll support grants were fully utilized as of December 31, 2021.

(2)  The Employee Retention Credit (“ERC”) under the CARES Act is a refundable tax credit which encourages businesses to keep employees on the payroll during the COVID-19 
pandemic. Eligible employers can qualify for up to $5,000 of credit for each employee based on qualified wages paid after March 12, 2020 and before January 1, 2021. 
The Internal Revenue Service (“IRS”) subsequently issued Notice 2021-23 and Notice 2021-49 which collectively extended the ERC eligibility to cover qualified wages paid 
after December 31, 2020 and before January 1, 2022. Qualified wages are the wages paid to an employee for the time that the employee is not providing services due to an 
economic hardship, specifically, either (1) a full or partial suspension of operations by order of a governmental authority due to COVID-19, or (2) a significant decline in gross 
receipts. Our policy is to recognize the ERC when it is filed with the IRS. We recognized $11 million and $36 million of ERC as contra-expenses within special items on our 
consolidated statements of operations for the year ended December 31, 2021 and 2020, respectively.
In  April  2018,  JetBlue  inflight  crewmembers  elected  to  be  represented  by  the  Transport  Workers  Union  of  America,  or  TWU.  The  National  Mediation  Board,  or  NMB, 
certified the TWU as the representative for JetBlue inflight crewmembers. The parties reached a final agreement for the first collective bargaining agreement which was 
ratified by our inflight crewmembers in December 2021. The agreement is a five-year, renewable contract effective December 13, 2021. During the fourth quarter of 2021, 
we recorded a one-time ratification bonus totaling $8 million to be allocated amongst our inflight crewmembers as determined by TWU. 
In April 2014, JetBlue pilots elected to be represented by the Air Line Pilots Association, or ALPA. The NMB certified ALPA as the representative for JetBlue pilots. The 
parties reached a final agreement for our first collective bargaining agreement which was ratified by the pilots in July 2018. The agreement is a four-year renewable 
contract, which became effective August 1, 2018. For the year ended December 31, 2019, union contract costs include various one-time costs incurred to implement the 
provisions of the collective bargaining agreement into our IT systems.

(3) 

(4)  Under ASC 360, Property, Plant, and Equipment, we are required to assess long-lived assets for impairment when events and circumstances indicate that the assets may 
be impaired. An impairment of long-lived assets exists when the sum of the forecasted undiscounted future cash flows expected to be generated directly by the assets 
are less than the book value of the assets. Our long-lived assets include both owned and leased properties which are classified as property and equipment, and operating 
lease assets on our consolidated balance sheets, respectively.
Our operations were adversely impacted by the unprecedented decline in demand for travel caused by the COVID-19 pandemic. To determine if impairment exists in our 
fleet, we grouped our aircraft by fleet-type and estimated their future cash flows based on projections of capacity, aircraft age, maintenance requirements, and other 
relevant conditions. Based on the assessment, we determined the future cash flows from the operation our Embraer E190 fleet were lower than the carrying value. For 
those aircraft, including the ones that are under operating lease, and related spare parts in our Embraer E190 fleet, we recorded impairment losses of $273 million for the 
year ended December 31, 2020. These losses represent the difference between the book value of these assets and their fair value.  In determining fair value, we obtained 
third party valuations for our Embraer E190 fleet, which considered the effects of the current market environment, age of the assets, and marketability. For our owned 
Embraer E190 aircraft and related spare parts, we made adjustments to the valuations to reflect the impact of their current maintenance conditions to determine fair 
value. Our estimate of fair value was not based on distressed sales or forced liquidations. The fair value of our Embraer E190 aircraft under operating lease and related 
parts was based on the present value of current market lease rates utilizing a market discount rate for the remaining term of each lease. Since the fair value of our 
Embraer E190 fleet was determined using unobservable inputs, it is classified as Level 3 in the fair value hierarchy. We evaluated the remaining fleet types and determined 
the future cash flows of our Airbus A320 and Airbus A321 fleets exceeded their carrying value as of December 31, 2020.
No fleet impairment loss was recorded for the year ended December 31, 2021.
As the extent of the ongoing impact from the COVID-19 pandemic remains uncertain, we will update our assessment as new information becomes available.
In 2020, the unprecedented declines in demand and in our capacity caused by COVID-19 led to a significant reduction to our staffing needs. In June 2020, we announced a voluntary 
separation program which allowed eligible crewmembers the opportunity to voluntarily separate from the Company in exchange for severance, health coverage for a specified 
period of time, and travel privileges based on years of service. Virtually all of our crewmembers were eligible to participate in the voluntary separation program with the exception 
of our union-represented crewmembers and crewmembers of our wholly-owned subsidiaries (JetBlue Technology Ventures and JetBlue Travel Products). Separation agreements 
for the majority of the crewmembers who elected to participate in the voluntary program were executed in the third quarter of 2020. One-time costs of $59 million, consisting of 
severance and health benefits, were recorded for the year ended December 31, 2020 in connection with the program. Approximately $44 million of this charge was disbursed in 
2020. Substantially all of the remaining balance has been disbursed as of December 31, 2021 with the residual amount expected to be disbursed by mid-2022. Accruals related to 
the voluntary separation program are primarily recorded in accrued salaries, wages and benefits, and accounts payable on our consolidated balance sheets.
In  2020,  we  executed  $563  million  of  aircraft  sale-leaseback  transactions.  Of  these  transactions,  $354  million  did  not  qualify  as  sales  for  accounting  purposes.  The 
remaining $209 million qualified as sales and generated a loss of $106 million. These losses represent the difference between the book value of these assets and their 
fair value. We estimated the fair value of the related aircraft considering third party valuations and considered specific circumstances such as aircraft age, maintenance 
requirements and condition, and therefore classified as Level 3 in the fair value hierarchy.

(6) 

(5) 

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 PART II  |   ITEM 9C DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS

(7) 

In July 2018, we announced our decision to exit the Embraer E190 fleet and order 60 Airbus A220-300 aircraft, formerly known as the Bombardier CS300, for expected deliveries 
beginning in 2020 with the option to purchase 60 additional aircraft. Fleet transition costs for the year ended December 31, 2019 include certain contract termination costs 
associated  with  the  transition.  In  2019,  we  converted  10  of  our  options  for  the  A220-300  aircraft  into  firm  orders.  Options  for  50  additional  A220-300  aircraft  deliveries 
remained available to us as of December 31, 2021. In anticipation for the surge in demand created by the NEA with American, in 2021, we announced our decision to delay 
the retirement of the 30 Embraer E190 aircraft that we own. We reassessed our Embraer E190 assets and adjusted the depreciable lives and salvage value to align with our 
expected transition dates to the Airbus A220-300 through 2025. Although the Company has not finalized its retirement plans for the Embraer E190 aircraft at December 31, 
2021, we do not believe the impact of the change in useful lives of these aircraft will have a material impact on our consolidated financial statements in future periods. 

ITEM 9 

 CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON 
ACCOUNTING AND FINANCIAL DISCLOSURE

None.

ITEM 9A  CONTROLS AND PROCEDURES

Disclosure Controls and Procedures
We maintain disclosure controls and procedures (as defined 
in  Rule  13a-15(e)  or  Rule  15d-15(e)  under  the  Exchange  Act) 
that are designed to ensure that information required to be 
disclosed by us in reports that we file under the Exchange Act 
is recorded, processed, summarized, and reported within the 
time periods specified in the SEC’s rules and forms and that such 
information required to be disclosed by us in reports that we file 
under the Exchange Act is accumulated and communicated 

to our management, including our Chief Executive Officer, or 
CEO, and our Chief Financial Officer, or CFO, to allow timely 
decisions  regarding  required  disclosure.  Management,  with 
the participation of our CEO and CFO, performed an evaluation 
of the effectiveness of our disclosure controls and procedures 
as of December 31, 2021. Based on that evaluation, our CEO and 
CFO concluded that our disclosure controls and procedures were 
effective as of December 31, 2021.

Management’s Report on Internal Control Over Financial Reporting
Our management is responsible for establishing and maintaining 
adequate internal control over financial reporting (as defined in 
Rule 13a-15(f) or Rule 15d-15(f) under the Exchange Act). Under 
the supervision and with the participation of our management, 
including our CEO and CFO, we conducted an evaluation of the 
effectiveness of our internal control over financial reporting based 
on the framework in Internal Control—Integrated Framework issued 
by the Committee of Sponsoring Organizations of the Treadway 
Commission (2013 Framework). Based on that evaluation, our 
management concluded that our internal control over financial 
reporting  was  effective  as  of  December  31,  2021  to  provide 

Ernst & Young LLP, the independent registered public accounting 
firm that audited our consolidated financial statements included 
in this Annual Report on Form 10-K, audited the effectiveness of 
our internal control over financial reporting as of December 31, 
2021. Ernst & Young LLP has issued their report which is included 
elsewhere herein.

reasonable assurance regarding the reliability of financial reporting 
and the preparation of consolidated financial statements for 
external reporting purposes in accordance with GAAP.

Changes in Internal Control Over Financial Reporting
There were no changes in our internal control over financial reporting (as defined in Rule 13a-15(f) and Rule 15d-15(f) under the Exchange 
Act) identified in connection with the evaluation of our controls performed during the quarter ended December 31, 2021 that have 
materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

ITEM 9B  OTHER INFORMATION

None.

ITEM 9C 

 DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT 
PREVENT INSPECTIONS

Not Applicable. 

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

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PART III

ITEM 10 

 DIRECTORS, EXECUTIVE OFFICERS AND 
CORPORATE GOVERNANCE

Code of Ethics
We adopted a Code of Ethics within the meaning of Item 406(b) of 
SEC Regulation S-K. This Code of Ethics applies to our principal 
executive  officer,  principal  financial  officer,  and  principal 
accounting officer. This Code of Ethics is publicly available on 
our website at http://investor.jetblue.com. If we make substantive 

Executive Officers of the Registrant
Certain information concerning JetBlue’s executive officers as 
of December 31, 2021 follows. There are no family relationships 
between any of our executive officers.

Robin Hayes,  age  55,  is  our  Chief  Executive  Officer.  He  was 
promoted to Chief Executive Officer on February 16, 2015 and 
served  as  our  President  from  January  2014  to  May  2018.  He 
joined JetBlue as its Chief Commercial Officer in 2008, after 
nineteen  years  at  British  Airways.  In  his  last  role  at  British 
Airways, Mr. Hayes served as Executive Vice President for The 
Americas and before that he served in a number of operational 
and commercial positions in the UK and Germany.

Joanna Geraghty, age 49, is our President and Chief Operating 
Officer. She was appointed to the position in May 2018. Ms. Geraghty 
joined JetBlue in 2005 and was most recently our Executive Vice 
President Customer Experience from 2014 to 2018. She served as 
Executive Vice President Chief People Officer from 2010 to 2014 
and was previously the airline’s Vice President and Associate 
General Counsel and Director of Litigation and Regulatory Affairs.

Ursula Hurley, age 40, is our Chief Financial Officer. She was 
appointed to the position in June 2021. Ms. Hurley first joined 
JetBlue’s  finance  team  in  2004  and  subsequently  served  in 
positions of increasing responsibility, including as Director, 
Assistant Treasurer & Fuel from June 2012 to July 2017 and 
Vice President Structural Programs from July 2017 to July 2018. 
From July 2018 to April 2021, Ms. Hurley was the Vice President 
Treasurer, responsible for debt and cash management, cash 
flow, fuel and interest rate hedging, strategic sourcing, and fleet 
strategy, including aircraft and engine sourcing. 

Brandon Nelson, age 47, is our General Counsel and Corporate 
Secretary. He was appointed to the position in November 2018. 
Mr.  Nelson  joined  JetBlue  in  2005  and  previously  served  as 

88

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

amendments to this Code of Ethics or grant any waiver, including 
any implicit waiver, we will disclose the nature of such amendment 
or waiver on our website or in a report on Form 8-K within four 
days of such amendment or waiver.

Director, Corporate Counsel and Assistant Secretary before being 
promoted in 2009 to Vice President, Associate General Counsel. 
Prior to JetBlue, Mr. Nelson practiced corporate and business 
litigation  law  at  firms  in  California  and  New  York,  including 
Shearman & Sterling LLP.

Carol Clements, age 46, is our Chief Digital and Technology Officer. 
She was appointed to the position in April 2021. Prior to joining 
JetBlue, Ms. Clements served as Chief Technology Officer for Pizza 
Hut where she oversaw its e-commerce channels, restaurant 
& delivery technology, and data & analytics. Ms. Clements also 
spent 11 years at Southwest Airlines where she held a variety of 
leadership roles.

Alexander  Chatkewitz,  age  57,  is  our  Vice  President  and 
Chief  Accounting  Officer,  a  position  he  has  held  since 
December 2014. Prior to joining JetBlue, Mr. Chatkewitz worked 
at Philip Morris International, where he served as Vice President 
& Controller - Financial Reporting & Accounting Research since 
2008. Prior to Phillip Morris, he served for a decade as Altria 
Group’s Vice President Assistant Controller - Financial Reporting 
& Consolidations. Mr. Chatkewitz also held positions at Marsh & 
McLennan Companies as well as the audit practice of Deloitte 
& Touche.

Steve Priest, age 51, served as our Chief Financial Officer from 
February 2017 to June 2021. Mr. Priest joined JetBlue in August 
2015 as our Vice President Structural Programs. Prior to JetBlue, 
he worked at British Airways from 1996 to 2015 where he served as 
Senior Vice President of the carrier’s North Atlantic joint venture 
business with American Airlines, Iberia, and Finnair, as well as 
several other leadership roles. 

Mr. Priest resigned from his position as Chief Financial Officer 
effective June 11, 2021.

 PART III  |   ITEM 14 PRINCIPAL ACCOUNTING FEES AND SERVICES
 PART III  |   ITEM 14 PRINCIPAL ACCOUNTING FEES AND SERVICES

Eash Sundaram,  age  50,  was  our  Chief  Digital  &  Technology 
Officer. Mr. Sundaram joined JetBlue in March 2012 as our Chief 
Information Officer. Prior to joining JetBlue, Mr. Sundaram served 
as the Chief Information Officer at Pall Corporation and has also 
held various leadership positions in the Healthcare and Supply 
Chain Management industries.

Mr.  Sundaram  retired  from  his  role  as  our  Chief  Digital  & 
Technology Officer effective February 2, 2021.

Scott Laurence, age 48, was our Head of Revenue and Planning. He 
was appointed to the role in June 2019 and joined JetBlue in 2008. 
Mr. Laurence oversees JetBlue’s sales and revenue management 

organization,  network  planning,  and  operational  planning  & 
analysis. Prior to joining JetBlue, Mr. Laurence served in various 
commercial roles at US Airways and United Airlines for 13 years. 

Mr. Laurence resigned from his position as Head of Revenue and 
Planning in January 2022. 

The other information required by this Item will be included in 
and is incorporated herein by reference from our definitive proxy 
statement for our 2022 Annual Meeting of Stockholders to be filed 
with the SEC pursuant to Regulation 14A within 120 days after the 
end of our 2021 fiscal year, or our 2022 Proxy Statement.

ITEM 11  EXECUTIVE COMPENSATION

The information required by this Item will be included in and is incorporated herein by reference from our 2022 Proxy Statement.

ITEM 12 

 SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS 
AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS

The table below provides information relating to our equity compensation plans, including individual compensation arrangements, 
under which our common stock is authorized for issuance as of December 31, 2021, as adjusted for stock splits:

Plan Category

Equity compensation plans approved by security holders

Equity compensation plans not approved by security holders

TOTAL

Number of securities 
to be issued 
upon exercise of 
outstanding options, 
warrants and rights

Weighted average 
exercise price 
of outstanding 
options, warrants 
and rights

Number of securities 
remaining available 
for future issuance under 
equity compensation 
plans (excluding securities 
reflected in first column)

2,731,412

— 

2,731,412

$

$

17.67

— 

17.67 

21,774,972

— 

21,774,972

Warrants issued to the U.S. Department of Treasury under the government support programs discussed in Note 3 to our consolidated 
financial statements are not reflected in this table.

Refer to Note 7 to our consolidated financial statements for further information regarding the material features of the above plans.

Other information required by this Item will be included in and is incorporated herein by reference from our 2022 Proxy Statement.

ITEM 13 

 CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, 
AND DIRECTOR INDEPENDENCE

The information required by this Item will be included in and is incorporated herein by reference from our 2022 Proxy Statement.

ITEM 14 

 PRINCIPAL ACCOUNTING FEES AND SERVICES

The information required by this Item will be included in and is incorporated herein by reference from our 2022 Proxy Statement.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

89

PART IV

ITEM 15  EXHIBITS, FINANCIAL STATEMENT SCHEDULES

1.

Financial statements:

Reports of Independent Registered Public Accounting Firm (PCAOB ID: 42)

Consolidated Balance Sheets — December 31, 2021 and December 31, 2020

Consolidated Statements of Operations — For the years ended December 31, 2021, 2020 and 2019

Consolidated Statements of Comprehensive Income — For the years ended December 31, 2021, 2020 and 2019

Consolidated Statements of Cash Flows — For the years ended December 31, 2021, 2020 and 2019

Consolidated Statements of Stockholders’ Equity — For the years ended December 31, 2021, 2020 and 2019

Notes to Consolidated Financial Statements

2.

Financial Statement Schedules:

Schedule II — Valuation of Qualifying Accounts and Reserves

All other schedules have been omitted because they are inapplicable, not required, or the information is included elsewhere in the 
consolidated financial statements or notes thereto.

3.

Exhibits: See accompanying Exhibit Index included after the signature page of this Report for a list of the exhibits filed or furnished 
with or incorporated by reference in this Report.

ITEM 16  FORM 10-K SUMMARY

Omitted.

90

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

PART IV

Signatures

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this Report 
to be signed on its behalf by the undersigned, thereunto duly authorized.

Date: February 22, 2022

By:

JETBLUE AIRWAYS CORPORATION 
(Registrant) 
/s/ Alexander Chatkewitz
Vice President, Controller, and 
Chief Accounting Officer 
(Principal Accounting Officer)

KNOW ALL PERSONS BY THESE PRESENTS, that each person 
whose signature appears below constitutes and appoints Brandon 
Nelson his or her attorney-in-fact with power of substitution for 
him or her in any and all capacities, to sign any amendments, 
supplements or other documents relating to this Annual Report 
on Form 10-K which he or she deems necessary or appropriate, 
and to file the same, with exhibits thereto, and other documents 
in  connection  therewith,  with  the  Securities  and  Exchange 

Commission,  hereby  ratifying  and  confirming  all  that  such 
attorney-in-fact or their substitute may do or cause to be done 
by virtue hereof.

Pursuant to the requirements of the Securities Exchange Act of 
1934, this Report has been signed below by the following persons 
on behalf of the registrant and in the capacities and on the dates 
indicated.

Signature

/S/ ROBIN HAYES

Robin Hayes

/S/ URSULA HURLEY

Ursula Hurley

/S/ ALEXANDER CHATKEWITZ

Alexander Chatkewitz

/S/ B. BEN BALDANZA

B. Ben Baldanza

/S/ PETER BONEPARTH

Peter Boneparth

/S/ MONTE FORD

Monte Ford

/S/ ELLEN JEWETT

Ellen Jewett

/S/ ROBERT LEDUC

Robert Leduc

/S/ TERI P. MCCLURE

Teri P. McClure

/S/ SARAH ROBB O’HAGAN

Sarah Robb O’Hagan

/S/ VIVEK SHARMA

Vivek Sharma

/S/ THOMAS WINKELMANN 

Thomas Winkelmann

Capacity

Chief Executive Officer and Director
(Principal Executive Officer)

Chief Financial Officer 
(Principal Financial Officer)

Date

February 22, 2022

February 22, 2022

Vice President, Controller, and Chief Accounting 
Officer (Principal Accounting Officer)

February 22, 2022

Director

Director

Director

Director

Director

Director

Director

Director

Director

February 22, 2022

February 22, 2022

February 22, 2022

February 22, 2022

February 22, 2022

February 22, 2022

February 22, 2022

February 22, 2022

February 22, 2022

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

91

PART IV

Exhibit Index

3.1

3.1(a)

3.2

3.3

4.1

4.3

4.3(a)

4.3(b)

4.3(c)

4.3(d)

4.3(e)

4.3(f)

4.3(g)

4.3(h)

4.3(i)

4.3(j)

4.3(k)†

4.3(l)

Amended and Restated Certificate of Incorporation of JetBlue Airways Corporation—incorporated by reference to Exhibit 
3.1 to our Current Report on Form 8-K dated May 20, 2016 (File No. 000-49728).

Certificate of Amendment of the Amended and Restated Certificate of Incorporation of JetBlue Airways Corporation—
incorporated by reference to Exhibit 3.1 to our Current Report on Form 8-K dated May 14, 2020 and filed on May 20, 2020.

Amended and Restated Bylaws of JetBlue Airways Corporation—incorporated by reference to Exhibit 3.2 to our Current 
Report on Form 8-K dated May 14, 2020 and file on May 20, 2020.

Certificate of Designation of Series A Participating Preferred Stock dated April 1, 2002—incorporated by reference to 
Exhibit 3.2 to our Current Report on Form 8-K dated July 10, 2003 (File No. 000-49728).

Specimen Stock Certificate—incorporated by reference to Exhibit 4.1 to the Registration Statement on Form S-1, as 
amended (File No. 333-82576).

Pass Through Trust Agreement, dated as of November 12, 2019, between JetBlue Airways Corporation and Wilmington 
Trust Company—incorporated by reference to Exhibit 4.1 to our Current Report on Form 8-K dated November 12, 2019.

Trust Supplement No. 2019-1AA, dated as of November 12, 2019, between JetBlue Airways Corporation and Wilmington 
Trust Company, as Class AA Trustee, to the Pass Through Trust Agreement dated as of November 12, 2019—incorporated by 
reference to Exhibit 4.2 to our Current Report on Form 8-K dated November 12, 2019.

Trust Supplement No. 2019-1A, dated as of November 12, 2019, between JetBlue Airways Corporation and Wilmington 
Trust Company, as Class A Trustee, to the Pass Through Trust Agreement dated as of November 12, 2019—incorporated by 
reference to Exhibit 4.3 to our Current Report on Form 8-K dated November 12, 2019.

Form of Pass Through Trust Certificate, Series 2019-1AA (included in Exhibit A to Exhibit 4.3(a))—incorporated by reference 
to Exhibit 4.4 to our Current Report on Form 8-K dated November 12, 2019.

Form of Pass Through Trust Certificate, Series 2019-1A (included in Exhibit A to Exhibit 4.3(b))—incorporated by reference 
to Exhibit 4.5 to our Current Report on Form 8-K dated November 12, 2019.

Intercreditor Agreement (2019-1), dated as of November 12, 2019, among JetBlue Airways Corporation, Wilmington Trust 
Company, as Trustee of the JetBlue Airways Pass Through Trust 2019-1AA and the JetBlue Airways Pass Through Trust 
2019-1A, Crédit Agricole Corporate and Investment Bank, acting through its New York Branch, as Class AA Liquidity 
Provider and Wilmington Trust Company—incorporated by reference to Exhibit 4.6 to our Current Report on Form 8-K 
dated November 12, 2019.

Revolving Credit Agreement (2019-1AA), dated as of November 12, 2019, between Wilmington Trust Company, as 
Subordination Agent, as agent and trustee for the trustee of JetBlue Airways Pass Through Trust 2019-1AA and as 
Borrower, and Crédit Agricole Corporate and Investment Bank, acting through its New York Branch, as Class AA Liquidity 
Provider—incorporated by reference to Exhibit 4.7 to our Current Report on Form 8-K dated November 12, 2019.

Revolving Credit Agreement (2019-1A), dated as of November 12, 2019, between Wilmington Trust Company, as 
Subordination Agent, as agent and trustee for the trustee of JetBlue Airways Pass Through Trust 2019-1A and as Borrower, 
and Crédit Agricole Corporate and Investment Bank, acting through its New York Branch, as Class A Liquidity Provider—
incorporated by reference to Exhibit 4.8 to our Current Report on Form 8-K dated November 12, 2019.

Participation Agreement (N976JT), dated as of November 12, 2019, among JetBlue Airways Corporation, Wilmington 
Trust Company, as Pass Through Trustee under the Pass Through Trust Agreements, Wilmington Trust Company, as 
Subordination Agent, Wilmington Trust Company, as Loan Trustee, and Wilmington Trust Company, in its individual 
capacity as set forth therein*—incorporated by reference to Exhibit 4.9 to our Current Report on Form 8-K dated  
November 12, 2019.

Indenture and Security Agreement (N976JT), dated as of November 12, 2019, between JetBlue Airways Corporation and 
Wilmington Trust Company, as Loan Trustee†—incorporated by reference to Exhibit 4.10 to our Current Report on Form 8-K 
dated November 12, 2019.

Form of Series 2019-1 Equipment Notes (included in Exhibit 4.3(i))—incorporated by reference to Exhibit 4.11 to our Current 
Report on Form 8-K dated November 12, 2019.

Schedule I

Trust Supplement No. 2020-1A, dated as of August 17, 2020, between JetBlue Airways Corporation and Wilmington Trust 
Company, as Class A Trustee, to the Pass Through Trust Agreement dated as of November 12, 2019—incorporated by 
reference to Exhibit 4.2 to our Current Report on Form 8-K dated August 17, 2020 and filed on August 18, 2020.

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PART IV

Exhibit Index

4.3(m)

4.3(n)

4.3(o)

4.3(p)****

4.3(q)****

4.3(r)****

Trust Supplement No. 2020-1B, dated as of August 17, 2020, between JetBlue Airways Corporation and Wilmington Trust 
Company, as Class B Trustee, to the Pass Through Trust Agreement dated as of November 12, 2019—incorporated by 
reference to Exhibit 4.3 to our Current Report on Form 8-K dated August 17, 2020 and filed on August 18, 2020.

Form of Pass Through Trust Certificate, Series 2020-1A (included in Exhibit A to Exhibits 4.3(l))-incorporated by reference 
to Exhibit A to Exhibit 4.2 to our Current Report on Form 8-K dated August 17, 2020 and filed on August 18, 2020.

Form of Pass Through Trust Certificate, Series 2020-1B (included in Exhibit A to Exhibit 4.3(m))-incorporated by reference 
to Exhibit A to Exhibit 4.3 to our Current Report on Form 8-K dated August 17, 2020 and filed on August 18, 2020.

Intercreditor Agreement (2020-1), dated as of August 17, 2020, among JetBlue Airways Corporation, Wilmington Trust 
Company, as Trustee of the JetBlue Airways Pass Through Trust 2020-1A and the JetBlue Airways Pass Through Trust 
2020-1B, Natixis S.A., acting through its New York Branch, as Class A Liquidity Provider and Class B Liquidity Provider, 
and Wilmington Trust Company, as Subordination Agent-incorporated by reference to Exhibit 4.6 to our Current Report on 
Form 8-K dated August 17, 2020 and filed on August 18, 2020.

Revolving Credit Agreement (2020-1A), dated as of August 17, 2020, between Wilmington Trust Company, as Subordination 
Agent, as agent and trustee for the trustee of JetBlue Airways Pass Through Trust 2020-1A and as Borrower, and Natixis 
S.A., acting through its New York Branch, as Class A Liquidity Provider-incorporated by reference to Exhibit 4.7 to our 
Current Report on Form 8-K dated August 17, 2020 and filed on August 18, 2020.

Revolving Credit Agreement (2020-1B), dated as of August 17, 2020, between Wilmington Trust Company, as Subordination 
Agent, as agent and trustee for the trustee of JetBlue Airways Pass Through Trust 2020-1B and as Borrower, and Natixis 
S.A., acting through its New York Branch, as Class B Liquidity Provider-incorporated by reference to Exhibit 4.8 to our 
Current Report on Form 8-K dated August 17, 2020 and filed on August 18, 2020.

4.3(s)****,††

Participation Agreement (N946JL), dated as of August 17, 2020, among JetBlue Airways Corporation, Wilmington 
Trust Company, as Pass Through Trustee under the Pass Through Trust Agreements, Wilmington Trust Company, as 
Subordination Agent, Wilmington Trust Company, as Loan Trustee, and Wilmington Trust Company, in its individual 
capacity as set forth therein-incorporated by reference to Exhibit 4.9 to our Current Report on Form 8-K dated August 17, 
2020 and filed on August 18, 2020.

4.3(t)****,††

Indenture and Security Agreement (N946JL), dated as of August 17, 2020, between JetBlue Airways Corporation and 
Wilmington Trust Company, as Loan Trustee-incorporated by reference to Exhibit 4.10 to our Current Report on Form 8-K 
dated August 17, 2020 and filed on August 18, 2020.

4.3(u)****,††† Participation Agreement (N2002J), dated as of August 17, 2020, among JetBlue Airways Corporation, Wilmington 

Trust Company, as Pass Through Trustee under the Pass Through Trust Agreements, Wilmington Trust Company, as 
Subordination Agent, Wilmington Trust Company, as Loan Trustee, and Wilmington Trust Company, in its individual 
capacity as set forth therein-incorporated by reference to Exhibit 4.11 to our Current Report on Form 8-K dated August 17, 
2020 and filed on August 18, 2020.

4.3(v)****,†††

Indenture and Security Agreement (N2002J), dated as of August 17, 2020, between JetBlue Airways Corporation and 
Wilmington Trust Company, as Loan Trustee-incorporated by reference to Exhibit 4.12 to our Current Report on Form 8-K 
dated August 17, 2020 and filed on August 18, 2020.

4.3(w)

4.3(x)††

4.3(y)†††

4.3(z)

4.3(aa)

Form of Series 2020-1 Equipment Notes (included in Exhibits 4.3.(t) and 4.3(v))-incorporated by reference to Exhibits 4.10 
and 4.12 to our Current Report on Form 8-K dated August 17, 2020 and filed on August 18, 2020.

Schedule I (setting forth the details by which the documents referred to therein differ from the corresponding 
representative sample of documents included as Exhibits 4.3(s) and 4.3(t) with respect to Aircraft bearing Registration No. 
N946JL)-incorporated by reference to Exhibit 99.1 to our Current Report on Form 8-K dated August 17, 2020 and filed on 
August 18, 2020.

Schedule II (setting forth the details by which the documents referred to therein differ from the corresponding 
representative sample of documents included as Exhibits 4.3(u) and 4.3(v) with respect to Aircraft bearing Registration No. 
N2002J)-incorporated by reference to Exhibit 99.2 to our Current Report on Form 8-K dated August 17, 2020 and filed on 
August 18, 2020.

Trust Supplement No. 2019-1B, dated as of August 27, 2020, between JetBlue Airways Corporation and Wilmington Trust 
Company, as Class B Trustee, to the Pass Through Trust Agreement dated as of November 12, 2019-incorporated by 
reference to Exhibit 4.2 to our Current Report on Form 8-K dated August 27, 2020 and filed on August 28, 2020.

Form of Pass Through Trust Certificate, Series 2019-1B (included in Exhibit A to Exhibit 4.3(z))-incorporated by reference to 
Exhibit A to Exhibit 4.2 to our Current Report on Form 8-K dated August 27, 2020 and filed on August 28, 2020.

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93

PART IV

Exhibit Index

4.3(ab)****

4.3(ac)****

4.3(ad)****, 
††††

Amended and Restated Intercreditor Agreement (2019-1), dated as of August 27, 2020, among JetBlue Airways 
Corporation, Wilmington Trust Company, as Trustee of the JetBlue Airways Pass Through Trust 2019-1AA, the JetBlue 
Airways Pass Through Trust 2019-1A and the JetBlue Airways Pass Through Trust 2019-1B, Crédit Agricole Corporate and 
Investment Bank, acting through its New York Branch, as Class AA Liquidity Provider, Class A Liquidity Provider and Class B 
Liquidity Provider, and Wilmington Trust Company, as Subordination Agent-incorporated by reference to Exhibit 4.4 to our 
Current Report on Form 8-K dated August 27, 2020 and filed on August 28, 2020.

Revolving Credit Agreement (2019-1B), dated as of August 27, 2020, between Wilmington Trust Company, as Subordination 
Agent, as agent and trustee for the trustee of JetBlue Airways Pass Through Trust 2019-1B and as Borrower, and Crédit 
Agricole Corporate and Investment Bank, acting through its New York Branch, as Class B Liquidity Provider-incorporated 
by reference to Exhibit 4.5 to our Current Report on Form 8-K dated August 27, 2020 and filed on August 28, 2020.

First Amendment to Participation Agreement (N976JT), dated as of August 27, 2020, among JetBlue Airways Corporation, 
Wilmington Trust Company, as Pass Through Trustee under the Pass Through Trust Agreements, Wilmington Trust 
Company, as Subordination Agent, Wilmington Trust Company, as Loan Trustee, and Wilmington Trust Company, in its 
individual capacity as set forth therein-incorporated by reference to Exhibit 4.6 to our Current Report on Form 8-K dated 
August 27, 2020 and filed on August 28, 2020.

4.3(ae)††††

First Amendment to Indenture and Security Agreement (N976JT), dated as of August 27, 2020, between JetBlue Airways 
Corporation and Wilmington Trust Company, as Loan Trustee-incorporated by reference to Exhibit 4.7 to our Current 
Report on Form 8-K dated August 27, 2020 and filed on August 28, 2020.

4.3(af)

Form of Series 2019-1 Equipment Notes (incorporated by reference to Exhibit 4.11 to our Form 8-K filed on November 12, 
2019, as amended by Exhibit 4.7 to our Current Report on Form 8-K dated August 27, 2020 and filed on August 28, 2020).

4.3(ag)††††

Schedule I (setting forth the details by which the documents referred to therein differ from the corresponding 
representative sample of documents included as Exhibits 4.3(ad) and 4.3(ae) with respect to Aircraft bearing Registration 
No. N976JT)-incorporated by reference to Exhibit 99.1 to our Current Report on Form 8-K dated August 27, 2020 and filed 
on August 28, 2020.

4.4

4.5

4.5(a)

4.14

4.14(a)

4.15

4.15(a)

4.16

4.16(a)

4.17

4.17(a)

Summary of Rights to Purchase Series A Participating Preferred Stock—incorporated by reference to Exhibit 4.4 to the 
Registration Statement on Form S-1, as amended (File No. 333-82576).

Indenture, dated March 25, 2021, between JetBlue Airways Corporation, as issuer, and Wilmington Trust, National Association, 
as trustee—incorporated by reference to Exhibit 4.1 to our Quarterly Report on Form 10-Q for the quarter ended March 31, 2021.

Form of 0.50% Convertible Senior Note due 2026, dated March 25, 2021 (included as Exhibit A to Exhibit 4.5)—incorporated 
by reference to Exhibit 4.2 to our Quarterly Report on Form 10-Q for the quarter ended March 31, 2021.

Warrant Agreement, dated as of April 23, 2020, between JetBlue Airways Corporation and the United States Department of the 
Treasury—incorporated by reference to Exhibit 4.1 to our Quarterly Report on Form 10-Q for the quarter ended March 31, 2020.

Form of Warrant (incorporated by reference to Annex B to Exhibit 4.14)—incorporated by reference to Exhibit 4.2 to our 
Quarterly Report on Form 10-Q for the quarter ended March 31, 2020. 

Warrant Agreement, dated as of September 29, 2020, between JetBlue Airways Corporation and the United States 
Department of the Treasury—incorporated by reference to Exhibit 4.1 to our Quarterly Report on Form 10-Q for the quarter 
ended September 30, 2020.

Form of Warrant—incorporated by reference to Exhibit 4.1(a) to our Quarterly Report on Form 10-Q for the quarter ended 
September 30, 2020.

Warrant Agreement, dated as of January 15, 2021, between JetBlue Airways Corporation and the United States Department 
of the Treasury—incorporated by reference to Exhibit 4.16 to our Annual Report on Form 10-K for the year ended 
December 31, 2020.

Form of Warrant (incorporated by reference to Annex B to Exhibit 4.16)—incorporated by reference to Exhibit 4.16(a) to our 
Annual Report on Form 10-K for the year ended December 31, 2020.

Warrant Agreement, dated as of May 6, 2021, between JetBlue Airways Corporation and the United States Department of 
the Treasury—incorporated by reference to Exhibit 4.1 to our Quarterly Report on Form 10-Q for the quarter ended June 30, 
2021.

Form of Warrant (included as Annex B to Exhibit 4.17)—incorporated by reference to Exhibit 4.1 to our Quarterly Report on 
Form 10-Q for the quarter ended June 30, 2021.

4.18

Description of Registrant’s Securities Registered Pursuant to Section 12 of the Securities Exchange Act of 1934.

94

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PART IV

Exhibit Index

10.3**

10.3(a)**

10.3(b)**

10.3(c)**

10.3(d)**

10.3(e)**

10.3(f)**

10.3(g)**

10.3(h)**

10.3(i)**

10.3(j)**

10.3(k)**

10.3(l)**

10.3(m)**

10.3(n)**

10.3(o)**

10.3(p)**

V2500 General Terms of Sale between IAE International Aero Engines AG and NewAir Corporation, including Side Letters 
No. 1 through No. 3 and No. 5 through No. 9—incorporated by reference to Exhibit 10.2 to the Registration Statement on 
Form S-1, as amended (File No. 333-82576).

Side Letter No. 10 to V2500 General Terms of Sale between IAE International Aero Engines AG and NewAir Corporation, 
dated April 25, 2002—incorporated by reference to Exhibit 10.2 to our Quarterly Report on Form 10-Q for the quarter ended 
June 30, 2002 (File No. 000-49728).

Side Letter No. 11 to V2500 General Terms of Sale between IAE International Aero Engines AG and NewAir Corporation, 
dated February 10, 2003—incorporated by reference to Exhibit 10.8 to our Annual Report on Form 10-K for the year ended 
December 31, 2002 (File No. 000-49728).

Side Letter No. 12 to V2500 General Terms of Sale between IAE International Aero Engines AG and NewAir Corporation, 
dated March 24, 2003—incorporated by reference to Exhibit 10.1 to our Quarterly Report on Form 10-Q for the quarter ended 
March 31, 2003 (File No. 000-49728).

Side Letter No. 13 to V2500 General Terms of Sale between IAE International Aero Engines AG and NewAir Corporation, 
dated April 23, 2003—incorporated by reference to Exhibit 10.3 to our Current Report on Form 8-K dated June 30, 2003 
(File No. 000-49728).

Side Letter No. 14 to V2500 General Terms of Sale between IAE International Aero Engines AG and NewAir Corporation, 
dated October 3, 2003—incorporated by reference to Exhibit 10.15 to our Annual Report on Form 10-K for the year ended 
December 31, 2003 (File No. 000-49728).

Side Letter No. 15 to V2500 General Terms of Sale between IAE International Aero Engines AG and NewAir Corporation, 
dated November 10, 2003—incorporated by reference to Exhibit 10.16 to our Annual Report on Form 10-K for the year ended 
December 31, 2003 (File No. 000-49728).

Side Letter No. 16 to V2500 General Terms of Sale between IAE International Aero Engines AG and NewAir Corporation, 
dated February 20, 2004—incorporated by reference to Exhibit 10.1 to our Quarterly Report on Form 10-Q for the quarter 
ended March 31, 2004 (File No. 000-49728).

Side Letter No. 17 to V2500 General Terms of Sale between IAE International Aero Engines AG and NewAir Corporation, 
dated June 11, 2004—incorporated by reference to Exhibit 10.3 to our Quarterly Report on Form 10-Q for the quarter ended 
June 30, 2004 (File No. 000-49728).

Side Letter No. 18 to V2500 General Terms of Sale between IAE International Aero Engines AG and NewAir Corporation, 
dated November 19, 2004—incorporated by reference to Exhibit 10.2 to our Current Report on Form 8-K filed on January 18, 
2005 (File No. 000-49728).

Side Letter No. 19 to V2500 General Terms of Sale between IAE International Aero Engines AG and New Air Corporation, 
dated July 21, 2005—incorporated by reference to Exhibit 10.2 to our Quarterly Report on Form 10-Q for the quarter ended 
September 30, 2005 (File No. 000-49728).

Side Letter No. 20 to V2500 General Terms of Sale between IAE International Aero Engines AG and New Air Corporation, 
dated July 6, 2006—incorporated by reference to Exhibit 10.3 to our Quarterly Report on Form 10-Q for the quarter ended 
June 30, 2006 (File No. 000-49728).

Side Letter No. 21 to V2500 General Terms of Sale between IAE International Aero Engines AG and New Air Corporation, 
dated January 30, 2007—incorporated by reference to Exhibit 10.2 to our Quarterly Report on Form 10-Q for the quarter 
ended March 31, 2007 (File No. 000-49728).

Side Letter No. 22 to V2500 General Terms of Sale between IAE International Aero Engines AG and New Air Corporation, 
dated March 27, 2007—incorporated by reference to Exhibit 10.3 to our Quarterly Report on Form 10-Q for the quarter ended 
March 31, 2007 (File No. 000-49728).

Side Letter No. 23 to V2500 General Terms of Sale between IAE International Aero Engines AG and New Air Corporation, 
dated December 18, 2007—incorporated by reference to Exhibit 10.3(n) to our Annual Report on Form 10-K, as amended, for 
the year ended December 31, 2007 (File No. 000-49728).

Side Letter No. 24 to V2500 General Terms of Sale between IAE International Aero Engines and New Air Corporation, dated 
April 2, 2008—incorporated by reference to Exhibit 10.2 to our Quarterly Report on Form 10-Q for the quarter ended June 
30, 2008 (File No. 000-49728).

Side Letter No. 25 to V2500 General Terms of Sale between IAE International Aero Engines and New Air Corporation, dated 
May 27, 2008—incorporated by reference to Exhibit 10.3 to our Quarterly Report on Form 10-Q for the quarter ended June 
30, 2008 (File No. 000-49728).

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

95

PART IV

Exhibit Index

10.3(q)**

10.3(r)**

10.3(s)**

10.3(t)**

10.3(u)**

10.3(v)**

10.3(w)**

10.3(x)**

10.3(y)**

10.3(z)**

10.3(aa)**

10.3(ab)**

10.3(ac)**

10.3(ad)**

10.3(ae)**

10.3(af)**

Side Letter No. 26 to V2500 General Terms of Sale between IAE International Aero Engines and New Air Corporation, dated 
January 27, 2009—incorporated by reference to Exhibit 10.3(q) to our Quarterly Report on Form 10-Q for the quarter ended 
March 31, 2009 (File No. 000-49728).

Side Letter No. 27 to V2500 General Terms of Sale between IAE International Aero Engines and New Air Corporation, dated 
June 5, 2009–incorporated by reference to Exhibit 10.3(r) to our Quarterly Report on Form 10-Q for the quarter ended June 
30, 2009 (File No. 000-49728).

Side letter No. 28 to V2500 General Terms of Sale between IAE International Aero Engines and New Air Corporation, dated 
August 31, 2010—incorporated by reference to Exhibit 10.3(s) to our Quarterly Report on Form 10-Q for the quarter ended 
September 30, 2010 (File No. 000-49728).

Side letter No. 29 to V2500 General Terms of Sale between IAE International Aero Engines and New Air Corporation, dated 
March 14, 2011—incorporated by reference to Exhibit 10.3(t) to our Quarterly Report on Form 10-Q for the quarter ended 
March 31, 2011 (File No. 000-49728).

Side letter No. 30 to V2500 General Terms of Sale between IAE International Aero Engines and New Air Corporation, dated 
August 17, 2011—incorporated by reference to Exhibit 10.3(u) to our Quarterly Report on Form 10-Q for the quarter ended 
September 30, 2011(File No. 000-49728).

Side letter No. 31 to V2500 General Terms of Sale between IAE International Aero Engines and New Air Corporation, dated 
September 27, 2011—incorporated by reference to Exhibit 10.3(v) to our Quarterly Report on Form 10-Q for the quarter ended 
September 30, 2011 (File No. 000-49728).

Side letter No. 32 to V2500 General Terms of Sale between IAE International Aero Engines and New Air Corporation, dated 
November 8, 2011—incorporated by reference to Exhibit 10.3(w) to our Annual Report on Form 10-K for the year ended 
December 31, 2011 (File No. 000-49728).

Side letter No. 33 to V2500 General Terms of Sale between IAE International Aero Engines and New Air Corporation, dated 
December 1, 2011—incorporated by reference to Exhibit 10.3(x) to our Annual Report on Form 10-K for the year ended 
December 31, 2011 (File No. 000-49728).

Side letter No. 34 to V2500 General Terms of Sale between IAE International Aero Engines and New Air Corporation, dated 
February 21, 2012—incorporated by reference to Exhibit 10.3(y) to our Quarterly Report on Form 10-Q for the quarter ended 
March 31, 2012 (File No. 000-49728).

Side letter No. 35 to V2500 General Terms of Sale between IAE International Aero Engines and New Air Corporation, dated 
March 15, 2012—incorporated by reference to Exhibit 10.3(z) to our Quarterly Report on Form 10-Q for the quarter ended 
March 31, 2012 (File No. 000-49728).

Side letter No. 36 to V2500 General Terms of Sale between IAE International Aero Engines and New Air Corporation, dated 
May 1, 2012—incorporated by reference to Exhibit 10.3(aa) to our Quarterly Report on Form 10-Q for the quarter ended June 
30, 2012 (File No. 000-49728).

Side letter No. 37 to V2500 General Terms of Sale between IAE International Aero Engines and New Air Corporation, dated 
November 9, 2012—incorporated by reference to Exhibit 10.3(ab) to our Annual Report on Form 10-K for the year ended 
December 31, 2012 (File No. 000-49728).

Side letter No. 38 to V2500 General Terms of Sale between IAE International Aero Engines and New Air Corporation, 
dated October 2, 2013—incorporated by reference to Exhibit 10.3(ac) to our Annual Report on Form 10-K for the year ended 
December 31, 2014.

Amendment No.1 to the V2500 General Terms of Sale between IAE International Aero Engines and New Air Corporation, 
dated December 15, 2014—incorporated by reference to Exhibit 10.3(ad) to our Annual Report on Form 10-K for the year 
ended December 31, 2014.

Amendment No. 2 to the V2500 General Terms of Sale between IAE International Aero Engines and New Air Corporation, 
dated December 4, 2015—incorporated by reference to Exhibit 10.3(ae) to our Annual Report on Form 10-K for the year 
ended December 31, 2015.

Amendment No. 3 to the V2500 General Terms of Sale between IAE International Aero Engines and New Air Corporation, 
dated August 15, 2017—incorporated by reference to Exhibit 10.1 to our Quarterly Report on Form 10-Q for the quarter ended 
September 30, 2017.

96

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

PART IV

Exhibit Index

10.3(ag)

10.4

10.15

10.17**

10.17(a)**

10.17(b)**

10.17(c)**

10.17(d)**

10.17(e)**

10.17(f)**

10.17(g)**

10.17(h)**

10.17(i)**

10.17(j)**

10.17(k)**

10.17(l)**

Amendment No. 4 to the V2500 General Terms of Sale between IAE International Aero Engines and New Air Corporation, 
dated March 20, 2018—incorporated by reference to Exhibit 10.2 to our Quarterly Report on Form 10-Q for the quarter ended 
March 31, 2018.

Form of Performance-Contingent Executive Retention Award Agreement—incorporated by reference to Exhibit 10.4 to our 
Quarterly Report on Form 10-Q for the quarter ended March 31, 2021.

Form of Director/Officer Indemnification Agreement—incorporated by reference to Exhibit 10.15 to our Annual Report on 
Form 10-K for the year ended December 31, 2020.

Embraer-190 Purchase Agreement DCT-025/2003, dated June 9, 2003, between Embraer-Empresa Brasileira de 
Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.4 to our Current Report on 
Form 8-K dated June 30, 2003 (File No. 000-49728).

Amendment No. 1 to Purchase Agreement DCT-025/2003, dated as of July 8, 2005, between Embraer-Empresa Brasileria 
de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.3 to our Quarterly Report on 
Form 10-Q for the quarter ended September 30, 2005 (File No. 000-49728).

Amendment No. 2 to Purchase Agreement DCT-025/2003, dated as of January 5, 2006, between Embraer-Empresa 
Brasileria de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.22(b) to our 
Annual Report on Form 10-K for the year ended December 31, 2005 (File No. 000-49728).

Amendment No. 3 to Purchase Agreement DCT-025/2003, dated as of December 4, 2006, between Embraer-Empresa 
Brasileria de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.21(c) to our Annual 
Report on Form 10-K for the year ended December 31, 2006 (File No. 000-49728).

Amendment No. 4 to Purchase Agreement DCT-025/2003, dated as of October 17, 2007, between Embraer-Empresa 
Brasileria de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.17(d) to our Annual 
Report on Form 10-K for the year ended December 31, 2007 (File No. 000-49728).

Amendment No. 5 to Purchase Agreement DCT-025/2003, dated as of July 18, 2008, between Embraer-Empresa Brasileira 
de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.1 to our Quarterly Report on 
Form 10-Q for the quarter ended September 30, 2008 (File No. 000-49728).

Amendment No. 6 to Purchase Agreement DCT-025/2003, dated as of February 17, 2009, between Embraer-Empresa 
Brasileira de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.17(f) to our 
Quarterly Report on Form 10-Q for the quarter ended March 31, 2009 (File No. 000-49728).

Amendment No. 7 to Purchase Agreement DCT-025/2003, dated as of December 14, 2009, between Embraer-Empresa 
Brasileira de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.17(g) to our Annual 
Report on Form 10-K for the year ended December 31, 2009 (File No. 000-49728).

Amendment No. 8 to Purchase Agreement DCT-025/2003, dated as of March 11, 2010, between Embraer-Empresa Brasileira 
de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.17(h) to our Quarterly Report on 
Form 10-Q for the quarter ended March 31, 2010 (File No. 000-49728).

Amendment No. 9 to Purchase Agreement DCT-025/2003, dated as of May 24, 2010, between Embraer-Empresa Brasileira 
de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.17(i) to our Quarterly Report 
on Form 10-Q for the quarter ended June 30, 2010 (File No. 000-49728).

Amendment No. 10 to Purchase Agreement DCT-025/2003, dated as of September 10, 2010, between Embraer-Empresa 
Brasileira de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.17(j) to our 
Quarterly Report on Form 10-Q for the quarter ended September 30, 2010 (File No. 000-49728).

Amendment No. 11 to Purchase Agreement DCT-025/2003, dated as of October 20, 2011, between Embraer-Empresa 
Brasileira de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.17(k) to our Annual 
Report on Form 10-K for the year ended December 31, 2011 (File No. 000-49728).

Amendment No. 12 to Purchase Agreement DCT-025/2003, dated as of October 25, 2011, between Embraer-Empresa 
Brasileira de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.17(l) to our Annual 
Report on Form 10-K for the year ended December 31, 2011 (File No. 000-49728).

10.17(m)**

Amendment No. 13 to Purchase Agreement DCT-025/2003, dated as of July 20, 2012, between Embraer-Empresa Brasileira 
de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.17(m) to our Quarterly 
Report on Form 10-Q for the quarter ended September 30, 2012 (File No. 000-49728).

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

97

PART IV

Exhibit Index

10.17(n)**

10.17(o)**

10.17(p)**

10.17(q)**

10.17 (r)**

10.17(s)**

10.17(t)**

10.18**

10.18(a)**

10.18(b)**

10.18(c)**

10.18(d)**

10.18(e)**

10.18(f)**

10.18(g)**

10.18(h)**

Amendment No. 14 to Purchase Agreement DCT-025/2003, dated as of December 3, 2012, between Embraer-Empresa 
Brasileira de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.17(n) to our Annual 
Report on Form 10-K for the year ended December 31, 2012 (File No. 000-49728).

Amendment No. 15 to Purchase Agreement DCT-025/2003, dated as of December 19, 2012, between Embraer-Empresa 
Brasileira de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.17(o) to our Annual 
Report on Form 10-K for the year ended December 31, 2012 (File No. 000-49728).

Amendment No. 16 to Purchase Agreement DCT-025/2003, dated as of January 31, 2013 between Embraer S.A. (formerly 
known as Embraer - Empresa Brasileira de Aeronáutica S.A.) and JetBlue Airways Corporation—incorporated by reference 
to Exhibit 10.17(p) to our Quarterly Report on Form 10-Q for the quarter ended June 30, 2013.

Amendment 17 to Purchase Agreement DCT-025/2003, dated as of May 14, 2013 between Embraer S.A. (formerly known as 
Embraer—Empresa Brasileira de Aeronáutica S.A.) and JetBlue Airways Corporation—incorporated by reference to Exhibit 
10.17(q) to our Quarterly Report on Form 10-Q for the quarter ended June 30, 2013. 

Amendment 18 to Purchase Agreement DCT-025/2003, dated as of June 25, 2013 between Embraer S.A. (formerly known 
as Embraer—Empresa Brasileira de Aeronáutica S.A.) and JetBlue Airways Corporation—incorporated by reference to 
Exhibit 10.17(r) to our Quarterly Report on Form 10-Q for the quarter ended June 30, 2013.

Amendment No. 19 to Purchase Agreement DCT-025/2003, dated as of October 1, 2013 between Embraer S.A. (formerly 
known as Embraer—Empresa Brasileira de Aeronautica S.A.) and JetBlue Airways Corporation—incorporated by reference 
to Exhibit 10.17(s) to our Annual Report on Form 10-K for the year ended December 31, 2013.

Amendment No. 20 to Purchase Agreement DCT-025/2003, dated as of October 24, 2013 between Embraer S.A. (formerly 
known as Embraer - Empresa Brasileira de Aeronáutica S.A.) and JetBlue Airways Corporation—incorporated by reference 
to Exhibit 10.17(t) to our Annual Report on Form 10-K for the year ended December 31, 2013.

Letter Agreement DCT-026/2003, dated June 9, 2003, between Embraer-Empresa Brasileira de Aeronautica S.A. and 
JetBlue Airways Corporation—incorporated by reference to Exhibit 10.5 to our Current Report on Form 8-K dated June 30, 
2003 (File No. 000-49728).

Amendment No. 1, dated as of July 8, 2005, to Letter Agreement DCT-026/2003, between Embraer-Empresa Brasileira de 
Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.4 to our Quarterly Report on Form 
10-Q for the quarter ended September 30, 2005 (File No. 000-49728).

Amendment No. 2, dated as of January 5, 2006, to Letter Agreement DCT-026/2003, between Embraer-Empresa Brasileira 
de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.22(b) to our Annual Report on 
Form 10-K for the year ended December 31, 2006 (File No. 000-49728).

Amendment No. 3, dated as of December 4, 2006, to Letter Agreement DCT-026/2003, between Embraer-Empresa 
Brasileira de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.22( c) to our 
Annual Report on Form 10-K for the year ended December 31, 2006 (File No. 000-49728).

Amendment No. 4, dated as of October 17, 2007, to Letter Agreement DCT-026/2003, between Embraer-Empresa 
Brasileria de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.18(d) to our 
Annual Report on Form 10-K for the year ended December 31, 2007 (File No. 000-49728).

Amendment No. 5 to Letter Agreement DCT-026/2003, dated as of March 6, 2008, between Embraer-Empresa Brasileira 
de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.2 to our Quarterly Report on 
Form 10-Q for the quarter ended September 30, 2008 (File No. 000-49728).

Amendment No. 6 to Letter Agreement DCT-026/2003, dated as of July 18, 2008, between Embraer-Empresa Brasileira de 
Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.3 to our Quarterly Report on 
Form 10-Q for the quarter ended September 30, 2008 (File No. 000-49728).

Amendment No. 7 to Letter Agreement DCT-026/2003, dated as of February 17, 2009, between Embraer-Empresa 
Brasileira de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.18(g) to the 
Quarterly Report on Form 10-Q for the quarter ended March 31, 2009 (File No. 000-49728).

Amendment No. 8 to Letter Agreement DCT-026/2003, dated as of December 14, 2009, between Embraer-Empresa 
Brasileira de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.18(h) to the Annual 
Report on Form 10-K for the year ended December 31, 2009 (File No. 000-49728).

98

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

PART IV

Exhibit Index

10.18(i)**

10.18(j)**

10.18(k)**

10.20

10.20(a)

10.21*

10.22*

10.22(a)*

10.30**

10.31*

10.31(a)*

10.31(f)*

10.31(g)*

10.31(h)*

10.31(j)*

10.33**

10.33(b)**

10.33(c)**

Amendment No. 9 to Letter Agreement DCT-026/2003, dated as of March 11, 2010, between Embraer-Empresa Brasileira 
de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.18(i) to the Quarterly Report 
on Form 10-Q for the quarter ended March 31, 2010 (File No. 000-49728).

Amendment No. 10 to Letter Agreement DCT - 026/2003, dated as of November 18, 2010, between  Embraer-Empresa 
Brasileira de Aeronautica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.18(j) to our Annual 
Report on Form 10-K for the year ended December 31, 2013.

Amendment No. 11 to Letter Agreement DCT-026/2003, dated as of October 24, 2013 between Embraer - Empresa 
Brasileira de Aeronáutica S.A. and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.18(k) to our Annual 
Report on Form 10-K for the year ended December 31, 2013.

Agreement of Lease (Port Authority Lease No. AYD-350), dated November 22, 2005, between The Port Authority of New 
York and New Jersey and JetBlue Airways Corporation—incorporated by reference to Exhibit 10.30 to our Annual Report on 
Form 10-K for the year ended December 31, 2005 (File No. 000-49728).

Supplement No. 3 to Agreement of Lease, dated July 1, 2012 between The Port Authority of New York and New Jersey and 
JetBlue Airways Corporation—incorporated by reference to Exhibit 10.20(a) to our Quarterly Report on Form 10-Q for the quarter 
ended March 31, 2013.

Amended and Restated 2002 Stock Incentive Plan, dated November 7, 2007, and form of award agreement—incorporated 
by reference to Exhibit 10.21 to the Annual Report for Form 10-K for the year ended December 31, 2008 (File No. 000-49728).

JetBlue Airways Corporation Executive Change in Control Severance Plan, dated as of June 28, 2007—incorporated by 
reference to Exhibit 10.1 to our Current Report on Form 8-K, dated June 28, 2007 (File No. 000-49728).

JetBlue Airways Corporation Severance Plan, dated May 22, 2014—incorporated by reference to Exhibit 10.1 to our Current 
Report on Form 8-K dated May 22, 2014.

Sublease by and between JetBlue Airways Corporation and Metropolitan Life Insurance Company—incorporated by reference 
to Exhibit 10.30 to our Quarterly Report on Form 10-Q for the quarter ended September 30, 2010 (File No. 000-49728).

JetBlue Airways Corporation 2011 Incentive Compensation Plan—incorporated by reference to Exhibit 10.31(a) to our 
Quarterly Report on Form 10-Q for the quarter ended June 30, 2011.

Amended and Restated JetBlue Airways Corporation 2011 Incentive Compensation Plan—incorporated by reference to 
Exhibit 10.2 to our Quarterly Report on Form 10-Q for the quarter ended June 30, 2015.

Amended and Restated JetBlue Airways Corporation 2011 Incentive Compensation Plan form of Restricted Stock Unit 
Award Agreement—incorporated by reference to Exhibit 10.2(a) to our Quarterly Report on Form 10-Q for the quarter 
ended June 30, 2015.

Amended and Restated JetBlue Airways Corporation 2011 Incentive Compensation Plan form of Deferred Stock Unit 
Award Agreement—incorporated by reference to Exhibit 10.2(b) to our Quarterly Report on Form 10-Q for the quarter 
ended June 30, 2015.

Amended and Restated JetBlue Airways Corporation 2011 Incentive Compensation Plan form of Performance Share Unit 
Agreement (2015)—incorporated by reference to Exhibit 10.2(c) to our Quarterly Report on Form 10-Q for the quarter ended 
June 30, 2015.

Form of Performance Share Unit Award Agreement as amended—incorporated by reference to Exhibit 10.1(a) to our 
Quarterly Report on Form 10-Q for the quarter ended March 31, 2017.

Airbus A320 Family Purchase Agreement, dated October 19, 2011, between Airbus S.A.S. and JetBlue Airways Corporation, 
including Letter Agreements 1-8, each dated as of same date—incorporated by reference to Exhibit 10.33 to our Annual 
Report on Form 10-K for the year ended December 31, 2011.

Amendment No. 1 to Airbus A320 Family Purchase Agreement, dated as of October 25, 2013, between Airbus S.A.S. and 
JetBlue Airways Corporation, including Amended and Restated Letter Agreements 1, 2, 3 and 6, each dated as of the same 
date—incorporated by reference to Exhibit 10.33(b) to our Annual Report on Form 10-K for the year ended December 31, 2013.

Amendment No. 2 to Airbus A320 Family Purchase Agreement, dated as of November 19, 2014, between Airbus S.A.S. and 
JetBlue Airways Corporation, including Amended and Restated Letter Agreements 1 and 3, each dated as of the same date—
incorporated  by reference to Exhibit 10.33(c) to our Annual Report on Form 10-K for the year ended December 31, 2014. 

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

99

PART IV

Exhibit Index

10.33(d)**

10.33(e)**

10.33(f)**

10.33(g)**

10.33(h)**

10.33(i)**

10.33(j)**

10.33(k)**

10.33(l)***

Amendment No. 3 to Airbus A320 Family Purchase Agreement, dated as of July 26, 2016, between Airbus S.A.S. and 
JetBlue Airways Corporation-incorporated by reference to Exhibit 10.1 to our Quarterly Report on Form 10-Q for the quarter 
ended September 30, 2016.

Amendment No. 4 to Airbus A320 Family Purchase Agreement, dated as of July 26, 2016, between Airbus S.A.S. and 
JetBlue Airways Corporation, including Amended and Restated Letter Agreements 1, 2, 3 and 6 and Letter Agreement 9, 
each dated as of the same date-incorporated by reference to Exhibit 10.2 to our Quarterly Report on Form 10-Q for the 
quarter ended September 30, 2016.

Amendment No. 5 to Airbus A320 Family Purchase Agreement, dated as of August 9, 2016, between Airbus S.A.S. and 
JetBlue Airways Corporation-incorporated by reference to Exhibit 10.3 to our Quarterly Report on Form 10-Q for the quarter 
ended September 30, 2016.

Amendment No. 6 to Airbus A320 Family Purchase Agreement, dated as of April 11, 2017, between Airbus S.A.S. and JetBlue 
Airways Corporation-incorporated by reference to Exhibit 10.3 to our Quarterly Report on Form 10-Q for the quarter ended 
June 30, 2017.

Amendment No. 7 to Airbus A320 Family Purchase Agreement, dated as of April 25, 2017, between Airbus S.A.S. and 
JetBlue Airways Corporation-incorporated by reference to Exhibit 10.4 to our Quarterly Report on Form 10-Q for the quarter 
ended June 30, 2017.

Amendment No. 8 to Airbus A320 Family Purchase Agreement, dated as of December 19, 2017, between Airbus S.A.S. and 
JetBlue Airways Corporation-incorporated by reference to Exhibit 10.33(i) to our Annual Report on Form 10-K for the year 
ended December 31, 2017.

Amendment No. 9 to Airbus A320 Family Purchase Agreement, dated as of March 30, 2018, between Airbus S.A.S. and 
JetBlue Airways Corporation-incorporated by reference to Exhibit 10.1 to our Quarterly Report on Form 10-Q for the quarter 
ended March 31, 2018.

Amendment No. 10 to Airbus A320 Family Purchase Agreement, dated as of July 7, 2018, between Airbus S.A.S. and JetBlue 
Airways Corporation-incorporated by reference to Exhibit 10.1 to our Quarterly Report on Form 10-Q for the quarter ended 
September 30, 2018.

Amendment No. 11 to Airbus A320 Family Purchase Agreement, dated as of July 7, 2018, between Airbus S.A.S. and JetBlue 
Airways Corporation-incorporated by reference to Exhibit 10.33(l) to our Annual Report on Form 10-K for the year ended 
December 31, 2018.

10.33(m)**** Amendment No. 12 to Airbus Family Purchase Agreement, dated as of April 9, 2019, between Airbus S.A.S. and JetBlue 

Airways Corporation-incorporated by reference to Exhibit 10.1 to our Quarterly Report on Form 10-Q for the quarter ended 
June 30, 2019.

10.33(n)****

10.33(o)****

10.33(p)****

10.35*

10.36

10.36(a)

Amendment No. 13 to Airbus Family Purchase Agreement, dated as of June 20, 2019, between Airbus S.A.S. and JetBlue 
Airways Corporation-incorporated by reference to Exhibit 10.2 to our Quarterly Report on Form 10-Q for the quarter ended 
June 30, 2019.

Amendment No. 14 to Airbus Family Purchase Agreement, dated as of May 4, 2020, between Airbus S.A.S. and JetBlue 
Airways Corporation—incorporated by reference to Exhibit 10.4 to our Quarterly Report on Form 10-Q for the quarter ended 
June 30, 2020.

Amendment No. 15 to Airbus Family Purchase Agreement, dated as of October 8, 2020, between Airbus S.A.S. and JetBlue 
Airways Corporation-—incorporated by reference to Exhibit 10.33(p) to our Annual Report on Form 10-K for the year ended 
December 31, 2020.

Amended and Restated JetBlue Airways Corporation 2011 Crewmember Stock Purchase Plan—incorporated by reference to 
Exhibit 10.1 to our Quarterly Report on Form 10-Q for the quarter ended June 30, 2015.

Amended and Restated Credit and Guaranty Agreement, dated as of April 6, 2017 among JetBlue Airways Corporation, as 
Borrower, the Subsidiaries of JetBlue party thereto from time to time, as guarantors, the Lenders party thereto from time 
to time, and Citibank, N.A., as Administrative Agent—incorporated by reference to Exhibit 10.1 to our Quarterly Report on 
Form 10-Q for the quarter ended June 30, 2017.

First Amendment, dated August 1, 2019, to the Amended and Restated Credit and Guaranty Agreement, dated as of April 
6, 2017, among JetBlue Airways Corporation, as Borrower, the Subsidiaries of the Borrower party thereto as Guarantors, 
the Lenders party thereto and Citibank, N.A., as Administrative Agent—incorporated by reference to Exhibit 10.2 to our 
Quarterly Report on Form 10-Q for the quarter ended September 30, 2019.

100

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

PART IV

Exhibit Index

10.36(b)****

10.38**

10.38(a)**

10.39*

10.41*

10.41(a)*

10.41(b)*

10.41(c)*

10.42*

10.43*

10.43(a)*

10.43(b)*

10.44*

10.44(a)*

10.45**

10.46

10.47

10.48

Second Amendment, dated February 20, 2020, to the Amended and Restated Credit and Guaranty Agreement, dated as of 
April 6, 2017, among JetBlue Airways Corporation, as Borrower, the Subsidiaries of the Borrower party thereto as Guaran-
tors, the Lenders party thereto and Citibank, N.A., as Administrative Agent—incorporated by reference to Exhibit 10.1 to our 
Quarterly Report on Form 10-Q for the quarter ended March 31, 2020.

Engine Services Agreement between JetBlue Airways Corporation and GE Engine Services, LLC, dated as of May 1, 2013—
incorporated by reference to Exhibit 10.3 to our Quarterly Report on Form 10-Q for the quarter ended June 30, 2013.

Amendment No. 1 to Engine Services Agreement between JetBlue Airways Corporation and GE Engine Services, LLC, 
dated as of December 23, 2014—incorporated by reference to Exhibit 10.38(a) to our Annual Report on Form 10-K for the 
year ended December 31, 2014.

JetBlue Airways Corporation Retirement Plan, amended and restated effective as of January 1, 2013—incorporated by 
reference to Exhibit 10.39 to our Annual Report on Form 10-K for the year ended December 31, 2013.

Employment Agreement, dated February 12, 2015, between JetBlue Airways Corporation and Robin Hayes—incorporated by 
reference to Exhibit 10.41 to our Annual Report on Form 10-K for the year ended December 31, 2014.

Amendment No. 1 to the Employment Agreement, dated February 16, 2017, between JetBlue Airways Corporation and Robin 
Hayes—incorporated by reference to Exhibit 10.41(a) to our current report on Form 8-K filed on February 22, 2017.

Amendment No. 2 to the Employment Agreement between JetBlue Airways Corporation and Robin Hayes, dated February 
13, 2020—incorporated by reference to Exhibit 10.41(B) to our Current Report on From 8-K dated February 13, 2020 and filed 
on February 18, 2020.

Amendment No. 3 to the Employment Agreement between JetBlue Airways Corporation and Robin Hayes dated September 
5, 2021—incorporated by reference to Exhibit 10.2 to our current report on Form 8-K dated September 5, 2021 and filed on 
September 7, 2021.

Offer Letter between Ursula Hurley and JetBlue Airways Corporation, dated June 15, 2021—incorporated by reference to 
Exhibit 10.1 to our current report on Form 8-K dated May 11, 2021 and filed on June 21.

JetBlue Executive Retention Award - Ursula Hurley dated February 12, 2021—incorporated by reference to Exhibit 10.5 to 
our Quarterly Report on Form 10-Q for the quarter ended June 30, 2021.

JetBlue Executive Retention Award - Ursula Hurley dated April 12, 2021—incorporated by reference to Exhibit 10.6 to our 
Quarterly Report on Form 10-Q for the quarter ended June 30, 2021.

JetBlue Executive Retention Award - Ursula Hurley dated September 5, 2021—incorporated by reference to Exhibit 10.1 to 
our Current Report on Form 8-K dated September 5, 2021 and filed on September 7, 2021.

Separation Agreement dated May 17, 2018 by and between James Hnat and JetBlue Airways Corporation—incorporated by 
reference to Exhibit 10.1 to our Current Report on Form 8-K dated May 18, 2018.

Separation Agreement and General Release dated July 15, 2019 by and between Martin St. George and JetBlue Airways 
Corporation—incorporated by reference to Exhibit 10.1 to our Quarterly Report on Form 10-Q for the quarter ended 
September 30, 2019.

Amended and Restated PW100G-JM Engine Purchase and Support Agreement by and between International Aero En-
gines, LLC and JetBlue Airways Corporation, dated as of March 30, 2018—incorporated by reference to Exhibit 10.3 to our 
Quarterly Report on Form 10-Q for the quarter ended March 31, 2018.

Delayed Draw Term Loan Credit Agreement dated as of March 13, 2020 among JetBlue Airways Corporation, as Borrower, the 
subsidiaries of the Borrower party hereto, as Guarantors, the Lenders party hereto, and Morgan Stanley Senior Funding, Inc., 
as Administrative Agent—incorporated by reference to Exhibit 10.1 to our Current Report on From 8-K dated March 13, 2020.

Payroll Support Program Agreement, dated as of April 23, 2020, between JetBlue Airways Corporation and the United 
States Department of the Treasury—incorporated by reference to Exhibit 10.3 to our Quarterly Report on Form 10-Q for the 
quarter ended March 31, 2020.

Promissory Note, dated as of April 23, 2020, issued by JetBlue Airways Corporation in the name of the United States of 
the Treasury—incorporated by reference to Exhibit 10.4 to our Quarterly Report on Form 10-Q for the quarter ended March 
31, 2020.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

101

PART IV

Exhibit Index

10.49

10.50*

10.50(a)*

10.50(b)*

10.50(c)*

10.50(d)*

10.51*

10.52*****

10.52(a)

10.52(b)

10.53

10.54****

Term Loan Credit Agreement dated as of June 17, 2020 among JetBlue Airways Corporation, as Borrower, the subsid-
iaries of the Borrower party hereto, as Guarantors, the Lenders party hereto, and Barclays Bank PLC, as Administrative 
Agent—incorporated by reference to Exhibit 10.1 to our Current Report on From 8-K dated June 17, 2020.

JetBlue Airways Corporation 2020 Omnibus Equity Incentive Plan—incorporated by reference to Exhibit 10.31 to our 
Current Report on From 8-K dated May 14, 2020 and filed on May 20, 2020.

Form of Performance Share Unit Award Agreement (2020 Omnibus Incentive Plan)—incorporated by reference to Exhibit 
10.7 to our Quarterly Report on Form 10-Q for the quarter ended June 30, 2021.

Form of RSU Award Agreement for Non-Employee Directors (2020 Omnibus Incentive Plan)—incorporated by reference to 
Exhibit 10.8 to our Quarterly Report on Form 10-Q for the quarter ended June 30, 2021.

Form of RSU Award Agreement, Crewmembers (2020 Omnibus Incentive Plan)—incorporated by reference to Exhibit 10.9 to 
our Quarterly Report on Form 10-Q for the quarter ended June 30, 2021.

Form of Deferred Stock Unit Award Agreement (2020 Omnibus Incentive Plan)—incorporated by reference to Exhibit 10.10 
to our Quarterly Report on Form 10-Q for the quarter ended June 30, 2021.

JetBlue Airways Corporation 2020 Crewmember Stock Purchase Plan—incorporated by reference to Exhibit 10.35 to our 
Current Report on From 8-K dated May 14, 2020 and filed on May 20, 2020.

Loan and Guarantee Agreement, dated as of September 29, 2020, among JetBlue Airways Corporation, as Borrower, the 
Subsidiaries of JetBlue Airways Corporation party thereto from time to time, as Guarantors, the United States Department 
of the Treasury, as Lender, and The Bank of New York Mellon as Administrative Agent and Collateral Agent—incorporated by 
reference to Exhibit 10.1 to our Quarterly Report on Form 10-Q for the quarter ended September 30, 2020.

Amendment, dated November 3, 2020, to Loan and Guarantee Agreement, dated as of September 29, 2020, among Jet-
Blue Airways Corporation, as Borrower, the Subsidiaries of JetBlue Airways Corporation party thereto from time to time, as 
Guarantors, the United States Department of the Treasury, as Lender, and The Bank of New York Mellon as Administrative 
Agent and Collateral Agent—incorporated by reference to Exhibit 10.52(a) to our Annual Report on Form 10-K for the year 
ended December 31, 2020.

Letter of Amendments to Loan and Guarantee Agreement, dated as of January 15, 2021, between JetBlue Airways Corpora-
tion and the United States Department of the Treasury—incorporated by reference to Exhibit 10.3 to our Quarterly Report on 
Form 10-Q for the quarter ended March 31, 2021.

Amended and Restated JetBlue Airways Corporation Severance Plan dated July 8, 2020—incorporated by reference to 
Exhibit 10.2 to our Quarterly Report on Form 10-Q for the quarter ended September 30, 2020.

Northeast Alliance Agreement, dated as of July 15, 2020, between JetBlue Airways Corporation and American Airlines, 
Inc.—incorporated by reference to Exhibit 10.3 to our Quarterly Report on Form 10-Q for the quarter ended September 
30, 2020.

10.54(a)****

First Amendment to the Northeast Alliance Agreement, dated as of September 11, 2020, between JetBlue Airways Corpo-
ration and American Airlines, Inc.—incorporated by reference to Exhibit 10.54(a) to our Annual Report on Form 10-K for the 
year ended December 31, 2020.

10.55****

10.56****

10.57

10.58

10.59

Codeshare Agreement, dated as of July 15, 2020 between, JetBlue Airways Corporation and American Airlines, Inc.—
incorporated by reference to Exhibit 10.4 to our Quarterly Report on Form 10-Q for the quarter ended September 30, 2020.

Mutual Growth Incentive Agreement, dated as of July 15, 2020, between JetBlue Airways Corporation and American Airlines, 
Inc.—incorporated by reference to Exhibit 10.5 to our Quarterly Report on Form 10-Q for the quarter ended September 30, 2020.

Payroll Support Program Extension Agreement, dated as of January 15, 2021, between JetBlue Airways Corporation and 
the United States Department of the Treasury—incorporated by reference to Exhibit 10.57 to our Annual Report on Form 
10-K for the year ended December 31, 2020.

Promissory Note, dated as of January 15, 2021, issued by JetBlue Airways Corporation in the name of the United States 
of the Treasury—incorporated by reference to Exhibit 10.58 to our Annual Report on Form 10-K for the year ended 
December 31, 2020.

Payroll Support Program 3 Agreement, dated as of May 6, 2021, between JetBlue Airways Corporation and the United 
States Department of the Treasury—incorporated by reference to Exhibit 10.1 to our Quarterly Report on Form 10-Q for the 
quarter ended June 30, 2021.

102

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

PART IV

Exhibit Index

10.60

21.1+

23+

31.1+

31.2+

32++

Promissory Note, dated as of May 6, 2021 issued by JetBlue Airways Corporation in the name of the United States 
Department of the Treasury—incorporated by reference to Exhibit 10.2 to our Quarterly Report on Form 10-Q for the quarter 
ended June 30, 2021.

List of Subsidiaries.

Consent of Ernst & Young LLP.

Rule 13a-14(a)/15d-14(a) Certification of the Chief Executive Officer.

Rule 13a-14(a)/15d-14(a) Certification of the Chief Financial Officer.

Section 1350 Certifications, furnished herewith.

101.INS

XBRL Instance Document

101.SCH

XBRL Taxonomy Extension Schema Document

101.DEF

XBRL Taxonomy Extension Definition Linkbase Document

101.CAL

XBRL Taxonomy Extension Calculation Linkbase Document

101.LAB

XBRL Taxonomy Extension Labels Linkbase Document

101.PRE

XBRL Taxonomy Extension Presentation Linkbase Document

104

† 

Cover Page Interactive Data File (embedded within the Inline XBRL document)

Pursuant to Instruction 2 to Item 601 of Regulation S-K, Exhibit 4.3(k) filed herewith contains a list of documents applicable to each Aircraft (other than Aircraft bearing 
Registration No. N976JT) that relate to the offering of the JetBlue Airways Pass Through Certificates, Series 2019-1, which documents are substantially identical to 
those  which  are  filed  herewith  as  Exhibits  4.3(h)  and  4.3(i),  except  for  the  information  identifying  such  Aircraft  in  question  and  various  information  relating  to  the 
principal  amounts  of  the  Equipment  Notes  relating  to  such  Aircraft.  Exhibit  4.3(k)  sets  forth  the  details  by  which  such  documents  differ  from  the  corresponding 
representative sample of documents filed herewith as Exhibits 4.3(h) and 4.3(i) with respect to Aircraft bearing Registration No. N976JT.

††  Pursuant to Instruction 2 to Item 601 of Regulation S-K, Exhibit 4.3(x), incorporated herein by reference to Exhibit 99.1 to our Current Report on Form 8-K dated August 17, 2020 
and filed on August 18, 2020, contains a list of documents applicable to each Aircraft (other than Aircraft bearing Registration No. N946JL) that relate to the offering of the 
JetBlue Airways Pass Through Certificates, Series 2020-1, which documents are substantially identical to those which were filed as Exhibits 4.9 and 4.10 to our Current Report 
on Form 8-K dated August 17, 2020 and filed on August 18, 2020, incorporated by reference herein, except for the information identifying such Aircraft in question and various 
information relating to the principal amounts of the Equipment Notes relating to such Aircraft. Exhibit 99.1 sets forth the details by which such documents differ from the 
corresponding representative sample of documents filed as Exhibits 4.9 and 4.10 with respect to Aircraft bearing Registration No. N946JL.

†††  Pursuant to Instruction 2 to Item 601 of Regulation S-K, Exhibit 4.3(y), incorporated herein by reference to Exhibit 99.2 to our Current Report on Form 8-K dated August 17, 
2020 and filed on August 18, 2020, contains a list of documents applicable to each Aircraft (other than Aircraft bearing Registration No. N2002J) that relate to the offering 
of the JetBlue Airways Pass Through Certificates, Series 2020-1, which documents are substantially identical to those which were filed as Exhibits 4.11 and 4.12 to our 
Current Report on Form 8-K dated August 17, 2020 and filed on August 18, 2020, incorporated by reference herein, except for the information identifying such Aircraft 
in question and various information relating to the principal amounts of the Equipment Notes relating to such Aircraft. Exhibit 99.2 sets forth the details by which such 
documents differ from the corresponding representative sample of documents filed as Exhibits 4.11 and 4.12 with respect to Aircraft bearing Registration No. N2002J.
††††  Pursuant to Instruction 2 to Item 601 of Regulation S-K, Exhibit 4.3(ag), incorporated herein by reference to Exhibit 99.1 to our Current Report on Form 8-K dated August 
28, 2020 and filed on August 28, 2020, contains a list of documents applicable to each Aircraft (other than Aircraft bearing Registration No. N976JT) that relate to the 
offering of the JetBlue Airways Pass Through Certificates, Series 2019-1B, which documents are substantially identical to those which were filed as Exhibits 4.6 and 4.7 to 
our Current Report on Form 8-K dated August 28, 2020 and filed on August 28, 2020, incorporated by reference herein, except for the information identifying such Aircraft 
in question and various information relating to the principal amounts of the Equipment Notes relating to such Aircraft. Exhibit 99.3 sets forth the details by which such 
documents differ from the corresponding representative sample of documents filed as Exhibits 4.6 and 4.7 with respect to Aircraft bearing Registration No. N976JT.
+ 
Filed herewith
++  Furnished herewith
* 
**  Pursuant to a Confidential Treatment Request under Rule 24b-2 filed with and approved by the SEC, portions of this exhibit have been omitted.
***  Pursuant to 17 CFR 240.24b-2, confidential information has been omitted and has been provided separately to the Securities and Exchange Commission pursuant to a 

Compensatory plans in which the directors and executive officers of JetBlue participate.

Confidential Treatment Request filed with the Commission.

****  Information in this exhibit identified by brackets is confidential and has been excluded because it (i) is not material and (ii) is the type of information that the registrant 

treats as private or confidential.

***** Pursuant to Item 601(a)(5) of Regulation S-K, schedules have been omitted and will be furnished on a supplemental basis to the Securities and Exchange Commission 

upon request.

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

103

FINANCIAL STATEMENT SCHEDULE

JETBLUE AIRWAYS CORPORATION 
SCHEDULE II—VALUATION AND QUALIFYING ACCOUNTS

(in millions)

Year Ended December 31, 2021

Valuation allowance for deferred tax assets

Allowance for obsolete inventory parts

Allowance for doubtful accounts

TOTAL

Year Ended December 31, 2020

Valuation allowance for deferred tax assets

Allowance for obsolete inventory parts

Allowance for doubtful accounts

TOTAL

Year Ended December 31, 2019

Valuation allowance for deferred tax assets

Allowance for obsolete inventory parts

Allowance for doubtful accounts

TOTAL

(1)  Uncollectible accounts written off, net of recoveries.

Balance at
beginning of 
period

Additions Charged  
to Costs and 
Expenses

Deductions

Balance at end  
of period

$

$

$

$

$

$

$

$

$

$

$

69

27

2

98

31

22

1

54

21

18

1 

$

$

$

$

$

19

4

14

37

38

5

6 

49

10

4

6

40

$

20

$

15

7

13(1)

35

— 

— 

5 (1)

5 

— 

— 

6 (1)

6 

$

$

$

$

$

$

73

24 

3 

100

69 

27

2

98

31

22

1

54

104

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

FINANCIAL STATEMENT SCHEDULE

EXHIBIT 21.1  List of Subsidiaries
As of December 31, 2021

NAME OF SUBSIDIARY

BlueBermuda Insurance, LTD

JetBlue Technology Ventures, L.L.C.

JBTP, LLC

Troupe, Inc.

TrueBlue Intellectual Property Assets Holdings 1 Ltd.

TrueBlue Intellectual Property Assets Holdings 2 Ltd.

TrueBlue Intellectual Property Assets Ltd.

STATE OR OTHER JURISDICTION OF 
 INCORPORATION OR ORGANIZATION

Bermuda

Delaware

Delaware

Delaware

Cayman Islands

Cayman Islands

Cayman Islands

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

105

FINANCIAL STATEMENT SCHEDULE

EXHIBIT 23  Consent of Independent Registered Public Accounting Firm

We consent to the incorporation by reference in the following Registration Statements:

(1) Registration Statement (Form S-8 No. 333-86444) pertaining to the JetBlue Airways Corporation 2002 Stock Incentive Plan and the 

JetBlue Airways Corporation Crewmember Stock Purchase Plan,

(2) Registration Statement (Form S-8 No. 333-129238) pertaining to the JetBlue Airways Corporation 2002 Stock Incentive Plan and the 

JetBlue Airways Corporation Crewmember Stock Purchase Plan,

(3) Registration Statement (Form S-8 No. 333-161565) pertaining to the JetBlue Airways Corporation 2002 Stock Incentive Plan and the 

JetBlue Airways Corporation Crewmember Stock Purchase Plan, 

(4) Registration Statement (Form S-8 No. 333-174947) pertaining to the JetBlue Airways Corporation 2011 Incentive Compensation Plan 

and the JetBlue Airways Corporation 2011 Crewmember Stock Purchase Plan,

(5) Registration Statement (Form S-3 ASR No. 333-202143) of JetBlue Airways Corporation,

(6) Registration Statement (Form S-3 ASR No. 333-230007) of JetBlue Airways Corporation,

(7) Registration Statement (Form S-8 No. 333-207242) pertaining to the JetBlue Airways Corporation 2011 Incentive Compensation Plan 

and the JetBlue Airways Corporation 2011 Crewmember Stock Purchase Plan, and

(8) Registration Statement (Form S-8 No. 333-239511) pertaining to the JetBlue Airways Corporation 2020 Omnibus Equity Incentive Plan 

and 2020 Crewmember Stock Purchase Plan;

of our reports dated February 22, 2022, with respect to the consolidated financial statements and financial statement schedule listed in Item 15(2) 
of JetBlue Airways Corporation, and the effectiveness of internal control over financial reporting of JetBlue Airways Corporation included in this 
Annual Report (Form 10-K) of JetBlue Airways Corporation for the year ended December 31, 2021.

/s/ Ernst & Young LLP

New York, New York
February 22, 2022

106

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

FINANCIAL STATEMENT SCHEDULE

EXHIBIT 31.1 

 Rule 13a-14(a)/15d-14(a) Certification of the Chief Executive 
Officer

I, Robin Hayes, certify that: 

1.

2.

3.

4.

I have reviewed this Annual Report on Form 10-K of JetBlue Airways Corporation; 

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary 
to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to 
the period covered by this report; 

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects 
the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report; 

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as 
defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 
13a-15(f) and 15d-15(f)) for the registrant and have:

a)

b)

c)

d)

designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our 
supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known 
to us by others within those entities, particularly during the period in which this report is being prepared;

designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed 
under  our  supervision,  to  provide  reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  the  preparation  of 
financial statements for external purposes in accordance with generally accepted accounting principles;

evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions 
about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on 
such evaluation; and

disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s 
most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is 
reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5.

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial 
reporting,  to  the  registrant’s  auditors  and  the  audit  committee  of  the  registrant’s  board  of  directors  (or  persons  performing  the 
equivalent functions): 

a)

b)

all significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which 
are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; 
and

any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s 
internal control over financial reporting.

Date: February 22, 2022

By: 

/s/ ROBIN HAYES

Chief Executive Officer

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107

FINANCIAL STATEMENT SCHEDULE

EXHIBIT 31.2 

 Rule 13a-14(a)/15d-14(a) Certification of the Chief Financial 
Officer

I, Ursula Hurley, certify that: 

1.

2.

3.

4.

I have reviewed this Annual Report on Form 10-K of JetBlue Airways Corporation; 

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary 
to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to 
the period covered by this report; 

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects 
the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report; 

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as 
defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 
13a-15(f) and 15d-15(f)) for the registrant and have: 

a)

b)

c)

d)

designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our 
supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known 
to us by others within those entities, particularly during the period in which this report is being prepared;

designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed 
under  our  supervision,  to  provide  reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  the  preparation  of 
financial statements for external purposes in accordance with generally accepted accounting principles;

evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions 
about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on 
such evaluation; and

disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s 
most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is 
reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5.

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial 
reporting,  to  the  registrant’s  auditors  and  the  audit  committee  of  the  registrant’s  board  of  directors  (or  persons  performing  the 
equivalent functions): 

a)

b)

all significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which 
are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; 
and

any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s 
internal control over financial reporting.

Date: February 22, 2022

By:  /s/ URSULA HURLEY

Chief Financial Officer

108

JETBLUE AIRWAYS CORPORATION    |   2021 ANNUAL REPORT

FINANCIAL STATEMENT SCHEDULE

EXHIBIT 32  Section 1350 Certifications

In connection with the Annual Report of JetBlue Airways Corporation on Form 10-K for the year ended December 31, 2021, as filed with the 
Securities and Exchange Commission on February 22, 2022 (the “Report”), the undersigned, in the capacities and on the dates indicated 
below, each hereby certify pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that 
the Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934 (15 U.S.C. 78m or 78o(d)) and 
the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of JetBlue 
Airways Corporation. 

Date: February 22, 2022

Date: February 22, 2022

By: 

/S/ ROBIN HAYES

Chief Executive Officer

By:  /S/ URSULA HURLEY

Chief Financial Officer

JETBLUE AIRWAYS CORPORATION    |    2021 ANNUAL REPORT

109

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