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Johnson Service Group PLC

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FY2023 Annual Report · Johnson Service Group PLC
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ANNUAL REPORT 
& ACCOUNTS 2022

Annual Report
& Accounts

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Johnson House, Abbots Park, Monks Way 
Preston Brook, Cheshire WA7 3GH

T: +44 (0)1928 704 600

F: +44 (0)1928 704 620

enquiries@jsg.com

 
 
 
 
 
 
 
 
 
2022
ANNUAL REPORT 
& ACCOUNTS

02

1

STRATEGIC
REPORT

6 

10 

12 

Group Overview and Highlights

Chair’s Statement

Strategic Review

16  Our Commitment to Section 172(1)

18 

24 

28 

47 

Chief Executive’s Operating Review

Financial Review

Sustainability

Principal Risks and Uncertainties

03

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CONTENTS
2

3

CORPORATE
GOVERNANCE

GROUP FINANCIAL
STATEMENTS

56  Directors and Officers

57  Directors’ Report

60 

Statement of Directors’ Responsibilities in   
Respect of the Financial Statements

Independent Auditors’ Report

112 
121  Consolidated Income Statement
122  Consolidated Statement of  
Comprehensive Income

61 

Corporate Governance Report

76  Audit Committee Report

83  Nomination Committee Report

85  Directors’ Remuneration Report

123  Consolidated Statement of Changes in  

Shareholders’ Equity
124  Consolidated Balance Sheet
125  Consolidated Statement of Cash Flows
126  Statement of Significant Accounting Policies
139  Notes to the Consolidated Financial Statements

4

5

COMPANY FINANCIAL
STATEMENTS

SHAREHOLDER
INFORMATION

176  Company Statement of Changes in  

Shareholders’ Equity 

177  Company Balance Sheet

178  Company Statement of Cash Flows

179  Statement of Significant  
Accounting Policies

180  Notes to the Company  

Financial Statements

189  Financial Calendar
190  Notice of Annual General Meeting
200  Directors and Advisors

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
04

“We remain excited about the significant 
organic and acquisitive growth opportunities, 
the potential for further revenue and profit 
growth, improvements in productivity and 
returns to shareholders over time. Accordingly, 
we expect the results for the current financial 
year to be in line with market expectations”.

6 

10 

12 

Group Overview and Highlights

Chair’s Statement

Strategic Review

16  Our Commitment to Section 172(1)

18 

24 

28 

47 

Chief Executive’s Operating Review

Financial Review

Sustainability

Principal Risks and Uncertainties

STRATEGIC

REPORT1

05

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06

GROUP OVERVIEW AND HIGHLIGHTS

The actions we have 
taken have placed 
the Group in a 
favourable position

Strong balance 
sheet and 
capacity 
for further 
investment

Continuing 
to focus on 
delivering 
outstanding 
customer 
service

Reinstatement 
of dividend

Our employees 
are the 
foundation of 
our business

Publication of 
our inaugural 
Sustainability 
Report

Launch of 
share buyback 
programme of up 
to £27.5 million in 
September 2022 

We continued to 
react to the ever-
changing market 
conditions

Continued 
capital 
investment 
across the estate 
to increase 
efficiencies 
and underpin 
capacity

07

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1
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“The improved performance 
we are reporting today 
demonstrates the resilience 
of JSG’s business model, 
operational expertise and 
strength of our relationships 
with our customers 
and business suppliers, 
alongside the hard work of 
our employees.”

The Board remains 
confident about 
the growth 
opportunities 
available to the 
Group

Anticipate our 
EBITDA margin 
will continue to 
improve over 
the medium 
term

 
 
 
 
 
 
 
 
 
 
08

FINANCIAL 
HIGHLIGHTS 
2022

GROUP OVERVIEW AND HIGHLIGHTS

09

There is positive momentum 
moving into 2023

321.1

321.1
321.1

350.6

350.6
350.6

385.7

385.7
385.7

321.1

229.8

350.6

27.2%
“Through the improving cash flow, we have been able to support our capital investment plans and 
27.2%
increase in rental inventory, embark upon a share buyback programme and, in February 2023, 
271.4
complete another acquisition.”
271.4

25.0%
25.0%

23.3%
23.3%

229.8
229.8

25.0%

25.0%

25.0%

33.9%

33.9%

33.9%

350.6

350.6

23.3%

23.3%

23.3%

31.6%

31.6%

31.6%

27.2%

27.2%

229.8

229.8

385.7

385.7

385.7

271.4

321.1

321.1

27.2%

271.4

271.4
271.4

27.2%

229.8

23.3%

25.0%

31.6%

31.6%
31.6%

33.9%

33.9%
33.9%

2018
2018
321.1

REVENUE (£m) 1 
2019
350.6
2019

2018
321.1
2018

2019
2019
350.6

2018

2018

2019

2019

2020

2020
2020

2021

2021
2021

2022
385.7

2022
2022
385.7

2020
229.8
2020

229.8
2020

2021
271.4

271.4
2021

2021

2022

2022

2022

ADJUSTED EBITDA MARGIN (%)1,2
2018

2020

2021

2020
2020

2021
2021

2018
2018
31.6%

31.6%
2018

2019
2019
33.9%

2019
33.9%
2019

2020
23.3%
2020

23.3%
2020

2021
25.0%
25.0%
2021
2021

2018

2018

2019

2019

52.8

52.8
52.8
2019
2019
52.8

2020

2020

2021

2021

41.2
41.2
2022
2022
41.2

2018
2018
36.6
36.6
36.6

46.0
46.0
2018

46.0
2018
46.0

46.0

46.0

41.2
ADJUSTED OPERATING PROFIT/(LOSS) (£m)1,3

52.8

52.8

12.7

12.7
12.7

42.7
42.7
2019
2019
42.7

2020

2020

2021

2021

42.7

OPERATING PROFIT/(LOSS) (£m)1
36.6
8.4

42.7

36.6

36.6

42.7

ADJUSTED PROFIT/(LOSS) BEFORE TAXATION (£m)1,4

41.2

41.2

2022

2022
2022

2022
41.2
41.2
2022
2022

38.2

38.2
38.2

38.2
2022

2022
38.2

38.2

2022
38.2

38.2
2022

2022

2020
2020
(11.9)
(11.9)

2020
(11.9)
2020
(11.9)
2020
(11.9)

2020
(11.9)

12.7

12.7
2021
2021
12.7
2021

2021

2021

2021

12.7

12.7

2018

2018
2018

2018
46.0

46.0
2018

2018

2019

2019
2019
52.8

52.8
2019

2019

2019

42.5

42.5
42.5

42.5
2018
42.5

2018
42.5

48.2

48.2
48.2

48.2

48.2
2019

2019
48.2

2020
(11.9)

2020
(11.9)

2018

2018
2018
42.5

42.5
2018

2018

2018

2019
2019
48.2

2019
48.2
2019

2019

2019

2020
2020
(16.8)
(16.8)

2020
(16.8)
2020
(16.8)
2020
(16.8)

2020
(16.8)

9.3

9.3
9.3

9.3
2018
2018
9.3

9.3

2018

2018
2018

10.5

10.5
10.5

10.5
2019
10.5

2019
10.5

2019

2019
2019
10.5

10.5
2019

2021

2021

9.4

9.4
9.4

9.4

9.4
2021
2021
2021
9.4
2021

2021

2021

9.4

9.4

1.7
2021
2021
1.7
2021
1.7
2021

2020
(16.8)

2020
(16.8)

2021

2021

1.7

1.7
1.7

2020
2020
(3.3)
(3.3)

2020
(3.3)
2020
(3.3)
2020
(3.3)

ADJUSTED DILUTED EARNINGS/(LOSS) PER SHARE (p)1,5

2018

2018
2018

2018

2018
36.6

36.6
2018

2019

2019
2019

2019
42.7
2019

42.7
2019

2020

2020
2020
(27.2)
(27.2)
2020

(27.2)
2020

(27.2)
2020

(27.2)

(27.2)

38.1

PROFIT/(LOSS) BEFORE TAXATION (£m)1
33.1
2018
33.1

38.1
38.1
2019

33.1
33.1
2018

2019
38.1

2020

2020

2021

2021

33.1

33.1

38.1

38.1

(27.2)

(27.2)

8.4
8.4

8.4
2021
2021
8.4
2021
8.4
2021

2021

2021

8.4

8.4

5.1

5.1
5.1

5.1
2021
2021
5.1
2021
5.1
2021

2020
2018
(32.1)
2018
33.1
33.1
2018
2020
(32.1)
DILUTED EARNINGS/(LOSS) PER SHARE (p)1

2019
38.1
2019

(32.1)
(32.1)
2020

38.1
2019

2021

2021

2022

2022
30.3
30.3
2022

2022

2022
2022

2018

2018
2018

2019

2019
2019

2020

2020
2020

7.2
7.2
7.2
2022
2022
7.2

7.2

7.2

2022

2022
2022

7.2
7.2
7.2
2018
2018
7.2

7.2

7.2
2018
2018
2018

(32.1)

(32.1)

5.1

5.1

2020

2020

2021

2021

(32.1)

(32.1)

1.6

1.6
1.6

8.3
8.3
8.3
2019
2019
8.3

8.3

8.3

2019

2019
2019

2020

2020
2020

1.6
2021
2021
1.6
2021
1.6
2021

2022

2022
2022

2022
27.2%

27.2%
2022

2022

2022
2022
33.3
33.3
33.3

33.3

33.3

33.3

2022

2022
2022

2022

2022
33.3

33.3
2022

30.3
30.3
2022

30.3
2022
30.3

30.3

30.3

2022

2022
2022

6.5
6.5
2022
2022
6.5

6.5

6.5

6.5
2022

2022
2022

3. 

4. 

5. 

1. 

2018
9.3
9.3
Notes
All figures are from Continuing Operations.
2018
2018
7.2
7.2
2018
“Adjusted EBITDA Margin” is calculated as Adjusted Operating Profit / (Loss) plus the depreciation charge for property, plant and equipment, textile rental items plus software amortisation 
and, for 2019 and thereafter (as a result of the adoption of IFRS 16, Leases),  the depreciation charge for right of use assets, the aggregate of which is divided by Revenue in each relevant year.

2022
7.2
7.2
2022
2022

2022
2022
6.5
6.5

2019
8.3
8.3
2019

(6.5)
(6.5)
2020

2020
(3.3)

2020
(6.5)

2019

2019

2018

2021

2021

2021

2021

2. 

2018

2019

2020
(6.5)

2022

“Adjusted Operating Profit / (Loss)” refers to operating profit / (loss) before amortisation of intangible assets (excluding software amortisation), goodwill impairment and exceptional items.

“Adjusted Profit / (Loss) Before Taxation” refers to Adjusted Operating Profit / (Loss) less finance costs.

1.7

1.7

(6.5)

(6.5)

1.6

1.6

“Adjusted Diluted Earnings / (Loss) per Share” refers to diluted earnings per share calculated based on adjusted profit / (loss) after taxation and, in 2021 and 2022, excludes the benefit of the 
capital allowances super deduction which offers 130% first year relief on qualifying spend.

2018

2018

2019

2019

2020
(3.3)

2020
(3.3)

2021

2021

2022

2022

2018

2018

2019

2019

2020

2020

2021

2021

2022

2022

(6.5)

(6.5)

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT10

Chair’s  
Statement

“I am proud to report that the 
Group has delivered a strong 
performance for the financial 
year ended 31 December 2022 
and, as a result, is well placed 
for continued growth in the 
longer term”.

Dear Shareholder
I am proud to report that the Group has delivered a strong 
performance for the financial year ended 31 December 2022 and, 
as a result, is well placed for continued growth in the longer term. 
The improved performance we are reporting demonstrates the 
resilience of the Group’s business model, operational expertise 
and strength of our relationships with our customers and 
business suppliers, alongside the hard work and dedication 
of our employees. I would like to express my sincere thanks, on 
behalf of the Board, to all of our employees for everything that 
they have done and continue to do for the Group. I also wish to 
recognise and thank all of our stakeholders for their continued 
support. 

Despite the strong performance in 2022, we recognise that 
challenging and uncertain macro-economic and geopolitical 
conditions persist. Accordingly, we remain focused on continuing 
to proactively manage the business to adapt to changing 
conditions and on capitalising on growth opportunities in our 
markets. 

Financial Results
As explained in the Chief Executive’s Operating review on  page 
18, total revenue for the year to 31 December 2022 increased 
by 42.1% to £385.7 million (2021: £271.4 million). This increase 
delivered profit before taxation of £38.2 million (adjusted 
operating profit of £41.2 million) (2021: £9.4 million). This return 
to a more ‘normal’ performance is due, in no small measure, to 
the energetic leadership displayed by your Executive Directors 
and their management team over the very difficult period since 
March 2020. Further details of our operational and financial 
performance can be found on pages 18 to 27.

total dividend for the year to 2.4 pence per share. The proposed 
final dividend, if approved by Shareholders, will be paid on 12 
May 2023 to Shareholders on the register at close of business on 
14 April 2023. The ex-dividend date is 13 April 2023.

Acquisition of Regency Laundry Limited
The acquisition of Regency Laundry Limited (“Regency”) on 13 
February 2023, for a cash consideration of £5.75 million on a debt 
free, cash free basis and subject to an adjustment for normalised 
working capital, provides the Group with a significantly increased 
presence in the luxury/bespoke sector of the HORECA market. We 
plan to expand capacity on site and continue to grow Regency’s 
presence in this sector of the market.

We anticipate that there may be further opportunities for us to 
invest to strengthen our position in the market and enhance our 
competitive advantage.

A Strong Capital Base
The Group maintains a strong balance sheet and is well 
positioned to continue to invest in the business to support our 
long-term growth prospects. The Group’s objective is to employ 
a disciplined approach to investment, returns and capital 
efficiency to deliver sustainable compounding growth whilst 
also maintaining a strong balance sheet. In September, the 
Group launched a share buyback programme of the Company’s 
ordinary shares for up to a maximum aggregate consideration 
of £27.5 million (excluding expenses) and which is intended to 
end no later than the Company’s 2023 Annual General Meeting. 
Further details of our capital allocation policy are provided on 
page 26 and further details of the share buyback programme 
can be found on page 57. We plan to continue with this 
programme for the time being.

Dividends
Reflecting a return to our progressive dividend policy, an interim 
dividend of 0.8 pence per share was paid on 4 November 2022. 
The Board is pleased to recommend a final dividend of 1.6 pence 
per share, which reflects the Board’s confidence in the prospects 
of the business. Together with the interim dividend this takes the 

Governance and the Board
Companies today are judged by their integrity and 
trustworthiness as well as by their financial performance. One 
of my key responsibilities as Chair is to ensure good governance 
for the Group. I am extremely well supported in this regard by 
all the members of the Board who bring a wealth of skills and 

11

experience that complements the talents of our management 
teams across the Group. In June, the Board welcomed the 
appointment of Nicola Keach as an additional independent 
Non-Executive Director. I would like to thank all of my Board 
colleagues for their support and valuable contributions as we 
continue to maintain oversight of the strategic, operational and 
compliance risks across the Group, define our path to success 
and uphold the high standards expected of us.

Following the formal, independent, external evaluation of 
the Board and its Committees conducted in the final quarter 
of 2021 (the results of which were subsequently reported in 
the Company’s annual report for the financial year ended 
31 December 2021) the Board conducted an internal Board 
evaluation in the final quarter of 2022. Further details of the 
evaluation are set out within the Corporate Governance Report 
on page 72. Amongst other things, this anonymous evaluation 
sought Director views on the progress that the Board had 
made with reference to the implementation of follow up actions 
identified as part of the 2021 review. 

The 2022 evaluation concluded that good progress has been 
made in relation to the implementation of the agreed action 
plan, the review also concluded that the performance of 
the Board and its Committees continued to be effective in 
dealing with both day-to-day and ongoing strategic issues 
and that the Board and Committee structure ensured that the 
governance requirements of the business were met. Overall, 
the feedback from Board members was positive, indicating 
a desire to continue the Board’s focus in 2023, primarily, on: 
strategy development and succession planning; whilst effectively 
exploiting the growth opportunities that are available to 
the Group; delivering on the Group’s sustainability aims; and 
continuing to develop and encourage our people. 

The CEO and CFO meet regularly with institutional investors 
to discuss strategic matters and to make presentations on 
the Group’s results. I also met with a number of our major 
Shareholders in order to more fully understand their views and 
to provide them with an opportunity to raise any questions 

they had outside of the normal Investor Relations process. The 
feedback I received from major Shareholders was consistent 
with that given to the CEO and CFO. My intention is to once again 
extend this invitation to our major Shareholders during 2023.

Sustainability
Our belief that embedding a best-in-class sustainability 
programme throughout our operations will help position 
us as a leader in responding to the challenges faced by the 
textile services industry and prove to be a differentiator for our 
customers remains unchanged. Following the launch of ‘The 
Johnsons Way’, our group-wide approach to sustainability, we 
continue to make excellent progress, refining and executing our 
strategy around the four ‘Pillars’ of ‘Our Family’, ‘Our World’, ‘Our 
Integrity’ and ‘Our Communities’ and publishing our inaugural 
Sustainability Report. Further details are set out in the report on 
Sustainability on pages 28 to 46.

Summary and Outlook
We remain excited about the significant organic and acquisitive 
growth opportunities, the potential for further revenue and 
profit growth, improvements in productivity and returns to 
shareholders over time. Although we remain mindful of the 
macro-economic and geopolitical climate, we are confident 
that the actions we have taken together with our existing scale, 
strategy and focus on operational excellence, means that we are 
well placed to capitalise on opportunities as markets continue 
to recover. Accordingly, we expect the results for the current 
financial year to be in line with market expectations.

Jock Lennox
Non-Executive Chair

6 March 2023

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT12

Strategic Review

The Strategic Report
The Strategic Report comprises the Group Overview and 
Highlights, the Chair’s Statement, the Strategic Review, 
Our Commitment to Section 172(1), the Chief Executive’s 
Operating Review, the Financial Review, the report on 
Sustainability and the Principal Risks and Uncertainties.

Principal Activities and Business 
Overview
Johnson Service Group PLC (the ‘Company’) is incorporated 
and domiciled in the UK, its registered number is 523335 
and the address of its registered office is Johnson House, 
Abbots Park, Monks Way, Preston Brook, Cheshire, WA7 
3GH. The Company is a public limited company and has 
its primary listing on the AIM division of the London Stock 
Exchange.

The Company and its subsidiaries (together, the ‘Group’) 
provide textile rental and related services across the 
UK. Our ‘Workwear’ business is the leading supplier of 
workwear and protective wear in the UK, offering these 
services through the Johnsons Workwear brand. Our 
‘HORECA’ business provides linen services to the hotel, 
restaurant and catering markets through the Johnsons 
Hotel Linen brand, the Johnsons Hotel, Restaurant & 
Catering Linen brand (which incorporates Stalbridge 
and South West Laundry) and the Johnsons Restaurant & 
Catering Linen brand (which incorporates London Linen). 
Also within HORECA, our Northern Ireland business, Lilliput, 
predominantly services hotels and restaurants as well as a 
number of healthcare customers.

13

Our Purpose
Our purpose sets out why we 
do what we do:

We do our job, so our customers can do theirs
Our purpose is to be an exceptional textile services provider to thousands of businesses every day, delivering 
sustainable growth and value to all our stakeholders.

Our Vision
Our vision sets out where we 
want to be:

We want to be number one
Our vision is to be recognised as the home of exceptional quality and sustainable textile services, where our people 
are integral to our success and where we lead the industry, setting the standards against which others aspire to.

Our Mission
Our mission sets out what we 
do and how it will contribute 
to achieving our vision:

Our Values
Our values set out what we 
collectively believe in and 
guide our behaviours – they 
act as our moral compass as 
a company:

We do textile services
Our mission is to provide valuable textiles services by building strong partnerships with our customers and providing 
exceptional service, quality products and sustainable innovation.

Delivering exceptional service
•  We take pride in providing a professional, efficient, reliable and friendly service to our customers.

•  We are committed to disciplined management of our operations to deliver consistent standards of exceptional 

quality and to provide a service that our customers can trust.

Championing our people 
•  We embody a culture that recognises and respects the diversity and contribution of all our people and where 

everyone feels valued.

•  We promote a work environment where the health, safety and wellbeing of our people is a priority and which 

provides opportunities and support for everyone to grow and succeed.

Caring for our environment
•  We care about our impact on the environment and consider ways to protect and enhance it.

•  We minimise the use of natural resources where possible and make sustainable purchasing choices so that we 

can leave a positive legacy.
Acting in a responsible way
•  Operating from a resilient financial platform, we act with professionalism, integrity and the highest ethical 

standards in everything that we do.

•  We expect all our relationships to be based on honesty, respect, fairness and a commitment to openness and 

transparency.

Supporting our communities 
•  We collaborate with our neighbours and wider communities to create strong, long-lasting relationships.

•  We take part in programmes and activities that directly and indirectly support our communities to grow and 

thrive.

Further information covering the activities of the business during the year are set out within the Chair’s Statement and the 
Chief Executive’s Operating Review.

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT14

Strategic Review
Continued >

Customer 
Service

Operational 
Synergies

Targeted 
Investment

Organic 
Growth

Strategic 
Acquisitions

Sustainability

Cost 
Management

Our Business Model
The Board’s strategy has been to focus the Group on our core 
businesses, increase the scale of our business both organically 
and through targeted strategic acquisitions and to be the UK’s 
market leader in textile services.

The Group’s business model, which supports this strategy and 
aims to increase both profitability and shareholder value, 
focuses on delivering exceptional customer service across all of 
our businesses in order to increase customer satisfaction and 
loyalty and attract new customers.

Like many businesses, we face a number of external cost 
pressures, in particular those arising as a result of the 
challenging macro-economic environment, however, in 
the ordinary course our business model seeks to generate 
efficiencies in order to mitigate those pressures and to allow 
us to maintain divisional margin over the medium term. Such 
efficiencies include:

• 

• 

investing in the latest machinery technology in order to 
increase capacity and productivity whilst at the same time 
reducing energy costs and water consumption;

taking advantage of operational synergies, for example, 
redistributing the processing of customer work across our 
estate of plants in order to take advantage of reduced 
distribution costs; and

•  diligently managing our cost base, including in relation to 

energy costs.

Key to this is our biggest asset, our highly capable employees, 
who are the face of our business. The investment we make 
in the training and development of our employees supports 
our business model and we seek the views and opinions of 
employees, at all levels, to continuously develop the way we 
operate such that we support our people and the operations of 
the Group.

The scale and geographic coverage of our business, together 
with our focus on customer service, cost control and efficiencies, 
give us a competitive advantage. We can provide our customers 
with the best value in terms of quality and cost and this helps 
drive long term and sustainable organic revenue growth.

We continue to identify opportunities to grow the business 
organically and actively pursue strategic acquisition 
opportunities which will broaden our services and geographic 
spread, add value for Shareholders and consolidate our position 
as the UK’s market leader in textile services.

Key Performance Indicators (KPIs)
The Group refers to certain KPIs to assess the performance of the 
Group as a whole, and of the various businesses. Further details 
of the KPIs are set out within the Financial Review.

15

the diverse and unrelated nature of the Group’s customer 
base limits concentration of credit risk;

the Group has prepared financial modelling, covering 
a three-year period, which has been approved by the 
Board. Prior to approving the financial modelling, the 
Board reviewed, challenged and stress tested the financial 
projections and assumptions contained within the forecasts. 
The stress tests were designed to determine the performance 
level that would result in a reduction in headroom against 
the Group’s committed facilities to nil or a breach of 
covenants. The Directors did not consider such a reduction 
in performance to be likely and hence were able to conclude 
that there were no indications of a significant threat to the 
future prospects of the Group;

• 

the Group continuously strives to seek out and invest in plant 
and equipment that will help drive operational efficiencies;

•  a significant number of the Group’s key processing sites are 
owned on either a freehold or long leasehold basis thereby 
providing security of tenure;

• 

• 

the wide geographic spread of processing sites mitigates 
the effect of a loss of any single processing facility (as 
demonstrated during 2020 following serious fire damage 
at one of our sites and flood damage at another of our 
sites) and, furthermore, appropriate insurance cover is in 
place such that the increased cost of working following a 
loss of processing capacity may, in some circumstances, be 
recovered; and

the Group continuously reviews the adequacy and strength 
of its management teams to ensure that appropriate 
experience and training is given and develops succession 
planning as part of the development programmes for our 
people.

Although the Board is confident of the future prospects of the 
Group, there remain a number of risks and uncertainties, which 
are often beyond the control of the Directors, which could mean 
that actual results and events may differ from those budgeted.

Strategic Report Approval
The Strategic Report, outlined on pages 5 to 53, incorporates 
the Group Overview and Highlights, the Chair’s Statement, the 
Strategic Review, Our Commitment to Section 172(1), the Chief 
Executive’s Operating Review, the Financial Review, the report on 
Sustainability and the Principal Risks and Uncertainties.

The Strategic Report was approved by the Board on 6 March 
2023.

By order of the Board.

Christopher Clarkson
Company Secretary

6 March 2023

Viability Statement
The Board is acutely aware that an understanding of the future 
prospects of the Group is of vital importance to all stakeholders 
and, as such, a statement, on behalf of the Board, is set out below 
on the future prospects of the Group.

• 

• 

“The Directors confirm that, based upon the information and 
knowledge of which they can be reasonably expected to be 
aware, they have a reasonable expectation that the Group will 
be able to continue in operation and meet its liabilities as they 
fall due for a period of not less than 36 months from the balance 
sheet date”.

The Directors acknowledge the heightened uncertainty of 
the Group’s strategic plans in the current macro-economic 
environment and, as a result, have considered a range of 
different scenarios. Financial forecasts are reviewed and 
approved by the Board, with involvement throughout from the 
Group CEO, Group CFO and the Group Management Board. Part 
of the Board’s role is to consider the appropriateness of key 
assumptions, considering the external environment, business 
strategy and business model of the Group. 

Whilst the Directors expect the future prospects of the Group 
to extend beyond the 36-month period referred to above, this 
period has been selected, for the purpose of this statement, as:

• 

• 

• 

• 

it is concurrent with the most recently available financial 
modelling for the Group;

the situation with respect to the UK’s current macro-
economic environment remains uncertain and is likely to 
continue impacting the Group in the medium term, albeit to a 
significantly lesser extent than the impact of COVID-19;

it is consistent with the average contract life of key 
customers, which provide stable revenue streams, being 
approximately 36 months;

the Group has committed banking facilities which although 
ultimately expire prior to the end of this period, in August 
2025, will likely be extended, subject to bank consent, by way 
of exercising the two, one-year, extension options; and

•  projections looking out further than 36 months become 

significantly less meaningful in the context of the Group’s 
operations and markets.

The Directors have a reasonable expectation, having taken into 
consideration the principal risks and uncertainties facing the 
Group (as set out on pages 47 to 53) and, inter alia, the points set 
out below, that the trading performance and cash generation of 
the Group will not be materially adversely affected within that 
time frame, as:

• 

the Group has a committed revolving credit facility of £85 
million which matures in August 2025, the terms of which 
provide an option to extend the term for up to a further 
two years and an option to increase the facility by up to a 
further £50 million, both with bank consent, with significant 
headroom in terms of availability, which is considered to 
be sufficient to meet the Group’s current requirements 
throughout that period;

•  our diversified customer base, the majority of which have 
a formal contract in place with varying expiry dates of up 
to five years, provides a secure future income stream whilst 
at the same time ensuring that the loss of any single key 
customer would not materially impact the Group’s future 
trading performance and cash flows;

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT16

Our Commitment to Section 172(1)

Our Stakeholders

The success of our strategy is reliant on the support and commitment of all our stakeholders. Their interests are important to 
us and we are committed to maintaining strong, positive relationships with them, built on a foundation of mutual respect, trust 
and understanding. Our key stakeholders are our people, the communities in which we do business, our customers, our suppliers, 
our shareholders, non-government organisations as well as Government organisations and regulators. We work hard to ensure 
that we provide the right resources, energy and focus to meet the expectations of all of our stakeholders. The table below 
provides a high-level overview of how we engage with our stakeholders. Further details are then provided within the report on 
Sustainability on pages 28 to 46.

Description

Areas of focus 

Why we engage 

How we engage

People

Our employees who 
work in our business

	health and wellbeing
	diversity and inclusion
	recognition and careers

Communities

The people who live in 
the local communities 
around our sites and 
operations

	fair employment and equal 

opportunities

	local causes and issues
	health and wellbeing

Customers

The businesses and 
organisations to 
whom we provide 
goods and services

Suppliers

Our trusted partners 
who source and 
supply products and 
services to us

	working within defined 

sectors, we provide solutions 
to match specific market and 
customer requirements

	sustainable customer 
relationship initiatives

	technology and innovation 

to support customer 
requirements

	workplace health and safety
	supply chain integrity
	human rights

	financial performance
	competitive positioning
	strategy and outlook
	ethical business practices 
and sound governance
	leadership and succession 

planning

	debt and liquidity
	sustainability

	human rights
	climate change
	social issues

Shareholders

Individuals or 
institutions
that own shares in
Johnson Service 
Group

Non-
Governmental 
Organisations 
(NGOs)

Government
& Regulators

NGOs support us 
with knowledge 
and expertise on 
key industrial, social, 
environmental and 
economic issues

Regional and 
national government 
bodies and agencies 
which implement and 
enforce applicable 
laws across our 
industry

Our people are at the heart 
of our business and key to our 
ongoing success. We want our 
people to thrive in a fair and 
inclusive work environment.

There are many ways we engage, 
including engagement surveys, 
employee focus groups, site 
meetings, internal social media 
and newsletters.

To build trust by operating 
responsibly and sustainably 
and addressing issues 
that are material to our 
communities. To provide 
employment opportunities to 
local people to help support 
the community.

By understanding what is 
important to our customers, 
we ensure that our services 
are tailored to support their 
individual business objectives.

We operate many local 
employment programmes to 
recruit and develop people to 
work in our sites. We partner 
with charities and organisations 
to raise awareness and donate 
funds to help local causes.

We aim to have open and 
transparent relationships
that are based on honesty 
and respect. We conduct 
independent customer surveys 
which measure satisfaction 
levels.

To develop mutually beneficial 
and lasting partnerships 
aimed at addressing shared 
challenges in responsible 
and sustainable sourcing and 
to communicate our supply 
chain standards, expectations 
and commitments.

Our philosophy is to engage in 
regular, open and transparent 
dialogue with our existing 
and prospective shareholders. 
We value their thoughts 
and opinions which are 
shared with the Board. The 
Board reviews the feedback 
and, where relevant, takes 
appropriate actions to 
address any concerns.

We regularly communicate 
with our suppliers and we 
have also hosted multi-
supplier conferences. We 
aim to pay suppliers within 
agreed contractual terms 
and endeavour to work in a 
collaborative manner with them 
in order to resolve any disputes 
that may arise.

We engage with our existing 
investors through one-to-one and 
group meetings, presentations, 
conference calls and at our 
AGM. The Group CEO and Group 
CFO dedicate significant time 
to engaging with our major 
shareholders.

To ensure we stay up to date 
and develop effective action 
plans so we can have a 
positive impact on key social, 
environmental and economic 
issues.

We engage with NGOs through 
regular communications, 
interactions and meetings 
as well as through industry 
association memberships and at 
forums and conferences.

	public health policies
	workplace health and safety
	human rights
	climate change
	legal and regulatory 

To communicate our views to 
those who have responsibility 
for implementing policy, laws 
and regulations relevant to
our businesses.

compliance

We engage through a series of 
industry consultations, forums
and conferences.

17

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Section 172(1) Statement - Duty to Promote 
the Success of the Company

Section 172(1) of the Companies Act 2006 (the ‘Act’) requires the 
directors of a company to act in a way that they consider, in 
good faith, would be most likely to promote the success of the 
company for the benefit of its members as a whole, and in doing 
so have regard (amongst other matters) to:

a) 

the likely consequences of any decision in the long term;

b) 

the interests of the company’s employees;

c) 

d) 

e) 

the need to foster the company’s business relationships with 
suppliers, customers and others;

the impact of the company’s operations on the community 
and the environment;

the desirability of the company maintaining a reputation for 
high standards of business conduct; and

f) 

the need to act fairly between members of the company.

As part of their induction, a Director is briefed on their duties 
and they can access professional advice on these, either from 
the Company Secretary or, if they judge it necessary, from an 
independent advisor. At least annually, our nominated advisor 
(NOMAD) is invited to a Board meeting to provide a training 
update on directors’ duties and any relevant legislative changes.

The Board confirms that, during the year, the Board and its 
individual members have acted in a way that would be most 
likely to promote the success of the Company, for the benefit 
of its members as a whole, in the decisions made by the Board 
during the year. The Directors confirm that the deliberations of 
the Board, which underpin its decisions, incorporate appropriate 
regard to the matters detailed in section 172(1) of the Companies 
Act 2006. During the year, the Board considered information 
from across the Group’s businesses and received presentations 
from management, reviewed papers and reports and took part 
in discussions which considered, where relevant, the impact of 
the Company’s activities on its key stakeholders. These activities, 
together with direct engagement by the Board and individual 
Directors with the Company’s stakeholders, helped to inform the 
Board in its decision-making processes.

Further details as to how the Directors have fulfilled their duties, 
together with references to relevant areas within this Annual 
Report, are set out below. Specific examples of how the Board 
considered the interests of stakeholders in its principal decision-
making are provided on page 66.

The Board acknowledges that balancing the needs and 
expectations of stakeholders is important, but it often has to 
make difficult decisions based on competing priorities where the 
outcome of any decision it makes will not necessarily result in a 
positive outcome for all of the Group’s stakeholders. Decisions 
are not taken lightly and the decision-making process has 
been structured to enable directors to evaluate the merit of 
proposed business activities and the likely consequences of its 
decisions over the short, medium and long term, with the aim of 
safeguarding the Company so that it can continue in existence, 
fulfilling its purpose and creating value for future generations of 
stakeholders. By considering the Company’s purpose, vision and 
values, together with its strategic priorities and having a process 
in place for decision-making the Board does, however, aim to 
make sure that its decisions are consistent and predictable.

Risk Management
It is vital that we effectively identify, evaluate, manage and 
mitigate the risks we face as a business. For details of our 
principal risks and uncertainties, and how we manage our risk 
environment, please see pages 47 to 53. The Board is also aware 
that an understanding of the future prospects of the Group is 
of vital importance to all stakeholders – a statement as such, 
together with further explanatory information, is set out within 
our Viability Statement on page 15.

Our Employees
The Group is committed to being a responsible employer. For 
our business to succeed we need to manage our people’s 
performance and develop and bring through talent while 
ensuring we operate as efficiently as possible. We recognise 
that our people are key to the success of the Group and we 
value the contribution of each and every one of our employees. 
We strive to create an inspiring working environment where 
everyone is engaged and motivated. We must also ensure we 
share common values that inform and guide our behaviour 
so we achieve our goals in the right way. The Board receives 
updates on key elements of the people strategy which provides 
insight into a variety of areas including culture, diversity and 
inclusion, succession planning, future capabilities and employee 
engagement. For further details on our employees and equality, 
diversity and inclusion initiatives with the Group, please see 
pages 30 to 33.

Business Relationships
Our strategy prioritises growth, both organically and through 
acquisition. Organic growth is driven through up-selling services 
to existing clients as well as bringing new customers into the 
Group. To do this, we need to develop and maintain strong 
customer relationships. We value all of our suppliers and have 
multi-year contracts with our key suppliers. For further details on 
how we work with our customers and suppliers, please see pages 
43 to 44.

Community and Environment
The Group’s approach is to use our position of strength to create 
positive change for the people and communities with which we 
interact, giving back wherever we can. We want to leverage our 
expertise and enable our people to support the communities 
around us. We recognise our responsibilities to achieve good 
environmental practice and to continue to strive for improvement 
in areas of environmental impact. We are committed to 
energy efficiency improvement and continue to take steps in a 
continuous improvement strategy. For further details on how 
we interact with communities and the environment, please see 
pages 34 to 41 and pages 45 to 46.

Culture and Values
The Board recognises the importance of having the right 
corporate culture. Our long-term success depends on achieving 
our strategic goals in the right way, so we look after the best 
interests of our employees, customers and other stakeholders. 
Further details on our purpose, mission, vision and values are 
set out on page 13 whilst details of our corporate culture can be 
found on page 32.

Shareholders
The Board is committed to openly engaging with our 
Shareholders, as we recognise the importance of a continuing 
effective dialogue, whether with major institutional investors, 
private or employee Shareholders. It is important to us that 
Shareholders understand our strategy and objectives, so these 
must be explained clearly, feedback heard and any issues or 
questions raised properly considered. For further details on how 
we engage with our Shareholders, see pages 67 to 68.

 
 
 
 
 
 
 
 
 
 
18

Chief Executive’s 
Operating Review

“The Board remains confident 
about the growth opportunities 
available to the Group. Our 
scale, expertise and operational 
excellence mean that we are 
well placed to capitalise on 
opportunities as markets 
continue to recover”.

Basis of Preparation
Throughout this statement, and consistent with prior 
years, a number of other alternative performance 
measures (‘APMs’) are used to describe the Group’s 
performance. APMs are not recognised under UK-
adopted international accounting standards. Whilst 
the Board uses APMs to manage and assess the 
performance of the Group, and believes they are 
representative of ongoing trading, facilitate meaningful 
year on year comparisons, and hence provide useful 
information to Shareholders, it is cognisant that they 
do have limitations and should not be regarded as a 
complete picture of the Group’s financial performance. 
APMs, which include adjusted operating profit, adjusted 
profit before taxation, adjusted EBITDA, adjusted EPS, 
adjusted EPS excluding super-deduction and Adjusted 
net debt are defined within the Statement of Significant 
Accounting Policies and are reconciled to statutory 
reporting measures in notes 1, 8, 11 and 36.

Trading Performance
Revenue
Total revenue for the year to 31 December 2022 increased 
by 42.1% to £385.7 million (2021: £271.4 million). Organic 
revenue growth was 39.0% over 2021 and 2.7% higher than 
2019, reflecting both a return of volume in hospitality and 
price increases implemented throughout the year.

Financial Results
Our 2022 results reflect, albeit to a lessening extent, the 
continuing impact that COVID-19 has had on the Group, 
particularly within our Hotel, Restaurant and Catering 
(‘HORECA’) division, together with the high inflationary 
pressures on our cost base, particularly in respect of 
energy.

Adjusted EBITDA increased by 54.5% to £104.9 million 
(2021: £67.9 million) giving a margin of 27.2% (2021: 
25.0%). As expected, we saw this improve from the 24.3% 
achieved in the first half of the year. Adjusted operating 
profit was £41.2 million (2021: £12.7 million), an increase 

19

of 224.4%, whilst adjusted profit before taxation increased by 
306.4% to £38.2 million (2021: £9.4 million). The price increases we 
have implemented have helped offset cost increases and these 
are ongoing into 2023.

This acquisition provides the Group with a presence in the luxury/
bespoke sector of the HORECA market and will continue to 
operate under the Regency brand. We plan to expand capacity 
on site and continue to grow its presence in this market.

The exceptional credit of £0.7 million (2021: exceptional credit of 
£6.7 million) relates to the receipt of £1.5 million from the insurer 
relating to capital items lost in the Exeter fire in 2020 offset by a 
charge of £0.8 million relating to Exeter site clearance costs.

Statutory operating profit increased to £33.3 million (2021: £8.4 
million) whilst statutory profit before taxation, after amortisation 
of intangible assets (excluding software amortisation) of £7.2 
million (2021: £11.0 million), goodwill impairment of £1.4 million 
(2021: £nil) and the exceptional credits referred to above, 
increased to £30.3 million (2021: £5.1 million).

Adjusted diluted earnings per share was 8.0 pence (2021: 2.2 
pence) and includes the benefit of the capital allowances super- 
deduction which offers 130% first year relief on qualifying capital 
spend. Excluding the part of this benefit which is a permanent 
reduction in the corporation tax charge, adjusted diluted 
earnings per share was 7.2 pence (2021: 1.7 pence).

Dividend reflecting confidence in the future
The Board reinstated an interim dividend of 0.8 pence per share 
at the time of announcing interim results. We are pleased to 
recommend a final dividend of 1.6 pence per share, taking the 
full year dividend to 2.4 pence per share (2021: nil). Dividend cover 
was 3 times, based on Adjusted EPS excluding super-deduction.

Acquisition of Regency Laundry Limited
In line with our stated acquisition strategy, the Group has 
continued to seek out and acquire businesses which expand our 
market coverage and are earnings enhancing. On 13 February 
2023, we completed the acquisition of the entire issued share 
capital of Regency Laundry Limited (‘Regency’) for a cash 
consideration of £5.75 million on a debt free, cash free basis and 
subject to an adjustment for normalised working capital.

Regency, which has 87 employees and operates from a 26,000 
square foot leasehold processing facility in Corsham, operates 
in the luxury/bespoke 4 and 5 star hotel market in the South of 
England and regularly delivers some 200,000 pieces of linen per 
week to its customers.

The unaudited revenue of Regency in the year ending 31 
December 2022, as reported in its management accounts, was 
£6.1 million.

Operational Review
Our Businesses 
The Group comprises of Textile Rental businesses which trade 
through a number of very well recognised brands, servicing the 
UK’s Workwear and HORECA (Hotel, Restaurant and Catering) 
sectors. The ‘Johnsons Workwear’ brand predominantly provides 
workwear rental and laundry services to corporates across all 
industry sectors. Within HORECA, ‘Stalbridge’ and ‘London Linen’ 
provide premium linen services to the restaurant, hospitality 
and corporate events market and Johnsons Hotel Linen, our 
high-volume linen business, primarily serves the corporate 
independent, and budget hotel market. Also, within HORECA, our 
Northern Ireland business, Lilliput, additionally serves a number 
of healthcare customers. In February 2023 we acquired Regency 
which will add further to the HORECA business supplying more 
luxury/bespoke linen to the luxury market.

The year began with the continuing impact of COVID-19, 
particularly in our HORECA business. As volumes were beginning 
to recover into the spring we, like many UK businesses, 
experienced cost inflation and volatility, most notably around 
energy costs. We have continued to manage these and work 
with our customers to agree a number of price increases. This is 
ongoing into 2023.

Attracting new employees is a continuous challenge, and we 
have completed a strategic review of our current procedures in 
certain areas. With a more collaborative approach to marketing 
and recruitment, we have improved the onboarding process 
with the implementation of new procedures for induction, 
training and further learning and development opportunities. 
This will be complemented by the successful Johnsons Academy 
which will continue to provide a development and succession 
strategy for our employees. Our learning and development 

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT20

Chief Executive’s Operating Review
Continued >

teams are also actively promoting and supporting the business 
with the recruitment of apprentices in various roles across the 
business. Each business has conducted a further employment 
engagement survey in respect of 2022 and the various results are 
noted later in this report.

Energy 
Energy costs (comprising gas, electricity and diesel) have 
remained highly volatile throughout the year and continue to be 
so. Costs for 2022, at £36.4 million, were significantly higher than 
the equivalent period in 2019 of £21.6 million and represented 
9.4% of revenue (2019: 6.2%).

We have continued our policy of fixing gas and electricity prices 
and, as at the end of February 2023, we had fixed over 69% of 
our anticipated electricity usage and 80% of our anticipated gas 
usage for the first half of 2023 and 58% and 62% for the second 
half of 2023. In addition, we have hedged 75% of our anticipated 
diesel requirement across 2023.

Looking further ahead, we will continue to lock in prices as 
opportunities allow. For 2024, we currently, based on anticipated 
usage, have 24% gas, 41% electricity and 50% diesel at fixed 
prices, with reducing amounts into 2025.

Workwear Division
Operating as Johnsons Workwear, we provide workwear rental 
and laundry services to some 36,000 customers in the UK, 
ranging from small local businesses to the largest companies 
covering food related and other industrial sectors.

The total revenue for the Workwear division increased by 4.4% to 
£134.6 million (2021: £128.9 million). Organic revenue increased by 
3.7%. Adjusted EBITDA was £46.6 million (2021: £46.3 million) with 
a margin of 34.6% (2021: 35.9%). Adjusted operating profit was 
£21.9 million (2021: £22.5 million) and included a £1.1 million credit 
from the finalisation of the Exeter insurance claim in respect of 
additional revenue cost incurred in 2020 and 2021.

The customer service teams have remained focused on 
maintaining the quality of service and proactively managed 
to achieve additional service sales along with the renewal of 
a significant number of existing customers. We have, however, 
seen some of our customer base reduce their workwear spend 
as they seek to reduce their costs. 

The business continues to provide excellent levels of service 
to our existing and new customers which is reflected in our 
customer retention remaining strong at 94.3%. The annual 
independent customer satisfaction survey results of 85% remains 
positive and again reported us as maintaining our position of 
being the market sector leader in providing a first-class service 
to our customers. Our industry leading service offering has 
assisted us in winning new business and regaining a large multi-
site engineering account, commencing in April 2023.

The sales team has been restructured and brought in line with 
the operational regions, encouraging a more collaborative 
approach in actively engaging with prospective customers. The 
teams are gaining momentum with increased activity, sales and 
more robust pipelines. This is supported by the success of the 
National Accounts service and sales teams who have renewed 
significant national account customers for a further 3-year term. 
Our in-house call centre continues to provide valued support 
to our sales team. 27.5% of all new sales won came from new to 
rental. 

The successful implementation of a new laundry management 
system provides new functionality and opportunities to 
introduce new practices and procedures not only to improve our 
efficiencies but also to enhance the customer experience and 
improve the working environment for our employees.

 We remain committed to employee engagement and welfare 
programmes and creating an environment that is inclusive to 
all employees. Following the previous employee engagement 
survey, a number of initiatives were implemented to improve 
employee wellbeing including the introduction of awareness 
programmes along with confidential direct assistance being 
made available. A further survey was commissioned in early 2023 
showing an overall score of 81%.

In response to rising costs the operational teams remain 
focused upon the continuous improvement of our processes 
and delivering further enhancements to our operational 
efficiencies. Despite the challenges around operational cost, 
the business is committed to an ongoing capital investment 
programme. Benefitting from advancements in laundry 
equipment technology, we have successfully installed several 
automated systems and have identified further opportunities 
whereby additional systems have been commissioned and will 

21

be installed throughout 2023. This is complemented with further 
investment in folding and finishing equipment along with the 
continual upgrading of office, canteen and general working 
environments. The business has also implemented significant 
price increases to help mitigate inflationary pressures and this 
will continue into 2023.

Our new site in Exeter, which was commissioned in September 
2021, is performing in line with our expectations and benefits 
from automated sorting systems which, as previously stated, are 
in the process of being rolled out to other sites.

Appreciating our environmental impact, the business continues 
to focus on the reduction of our consumption of natural 
resources. Several initiatives have been implemented to reduce 
our water and energy usage with a continuous heat and water 
recovery unit installed in Lancaster and an energy recovery unit 
in Perth, with a commitment to purchase more units in 2023.

In conjunction with our suppliers, we are looking at alternative 
ways to improve and manage our waste streams and have 
identified several opportunities to reduce our waste to landfill. 
We are also actively engaged with customers to reduce their 
requirements for single use plastic packaging, along with 
sourcing alternative recyclable plastics. The initial trials are 
encouraging.  

The introduction of a sustainable and recyclable range of 
garments was successfully launched across the business in 2022. 
Initial sales are encouraging with interest from our customers 
increasing. Trials are also underway regarding the recycling of 
our used garments; six sites are actively engaged in a further 
feasibility study with an expectation of implementation in 2023. 

HORECA Division
The total revenue for the HORECA division increased by 76.2% 
to £251.1 million (2021: £142.5 million). Volumes have continued to 
increase throughout the year albeit were impacted significantly 
in the first quarter due to the Omicron Covid variant. Organic 
growth was 70.9% and benefitted from price increases being 
implemented across the business in order to help offset the high 
level of cost inflation experienced.

Adjusted EBITDA for the year increased by 140.5% to £63.0 million 
(2021: £26.2 million) with a margin of 25.1% (2021: 18.4%). The 

adjusted EBITDA margin in the second half of the year was 28.2%, 
compared to 21.1% in the first half. Adjusted operating profit was 
£24.1 million (2021: £5.2 million loss).

Hotel, Restaurant and Catering, which includes Johnsons 
Stalbridge and London Linen, has recovered well after two years 
of pandemic led disruption.

Service and quality levels returned to our previous high 
standards, helping the business to maintain high levels of 
customer retention. This was evidenced in our excellent annual 
customer survey result of 86.5%, placing us in the top quartile of 
the business service sector. Service and quality were also aided 
by an easing of the recruitment difficulties during 2022 and a 
return to a less volatile marketplace for our customers and their 
linen requirements.

Customer demand and sales opportunities have been strong, 
leading to some localised capacity challenges. However, we 
have moved customers between operating sites to manage this 
volume and created additional capacity by the investment of a 
new sortation system and additional ironing lines in Wrexham 
and Grantham. Upgrades to chemical dosing equipment in a 
number of our sites have improved quality and delivered savings 
through bulk deliveries. 

In addition, we are progressing plans to expand our capacity 
in the South East and have signed a new 20-year lease for 
an additional site. It is anticipated that the site will open in 
the second half of 2024. The new site will free up capacity at 
existing production facilities through the relocation of work, 
moving processing closer to customers. The capital investment 
is expected to amount to £16.0 million with cash spend incurred 
over 2023 and 2024.

Further investments have been made in replacement finishing 
equipment across the estate to increase efficiency, maintain 
our high quality and reduce energy use. A water recycling plant 
has successfully been in use returning a significant proportion 
of our used water in our Shaftesbury location and we are paper 
banding many products instead of using plastic wrap. Electric 
vehicles have been deployed for our engineering teams, and a 
selection of our delivery fleet now run on HVO, which is carbon 
free.

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT22

Chief Executive’s Operating Review
Continued >

Post-Covid, we have been very active in supporting and seeking 
feedback from our employees. Accordingly, engagement with 
our people has shown a significant improvement with our 
employee engagement survey score increasing to 85% (2021: 
79%).

Within Hotel Linen, our ability to predict and efficiently manage 
customer volumes remained challenging throughout the year, 
largely due to operational changes within our customer base 
including the number of linen items included in a room lay-up 
and the frequency of linen changes, both having reduced when 
compared to pre-Covid.

Our key focus was to deliver, on time and in full, to our customer 
base throughout 2022 and consequently employee recruitment 
and retention was paramount. Numerous initiatives have 
been introduced to attract and retain employees including 
guaranteed hours during low demand weeks, hourly rate 
increases, flexible working patterns and other financial 
incentives. Various benefits have also been introduced to 
enhance wellbeing, work/life balance and learning and 
development opportunities, as well as the launch of a new 
induction process. We continue to work closely with His Majesty’s 
Prison Service, providing employment for prisoners qualifying for 
Release on Temporary Licence.

The National Accounts team continue to develop strong 
relationships with our hotel groups who have recognised the 
unprecedented cost pressures during price increase discussions. 
Successfully building strong relationships and strategic 
partnerships is reflected in significant growth, both in organic 
and new sales, with over 23,500 rooms installed in 2022, some 
at short notice and with exceptional feedback on contract 
implementation. 8,000 of the installs were in the final quarter of 
2022 and a further 2,900 rooms have been installed in the first 
two months of 2023, bringing the total number of rooms being 
serviced by Hotel Linen to over 200,000. We were also pleased 
to renew the contract with the Belfast group of hospitals for a 
further seven years.

The recent investment in our largest facility in Bourne 
successfully met our objectives of improving both efficiency and 
capacity, as did the investment at our site in Belfast. The lease 
of an additional unit on the Belfast site will further improve 

employee welfare facilities and the packing area and the 
planned replacement of washing equipment in early 2023 will 
underpin growth in market share.

Investment has also focused on improving energy and water 
usage to support sustainability objectives, with 2023 plans 
including innovative investment in robotic machinery and 
dynamic production data capture.

Our field-based teams rolled out the new ‘Linen Room’ during 
the year, an online customer portal, which gives access to our 
linen ordering system. The portal scored a Customer Satisfaction 
Index of 89.7% in our independent Customer Satisfaction Survey 
which is very encouraging. The method for reporting and 
ordering stock through the portal is easier, complemented with 
improved customer business reports. In addition, the introduction 
and utilisation of our new Customer Service App provides an 
improved platform to gather customer feedback and identify 
areas for improvement. Overall, our Customer Satisfaction Survey 
increased to 85.2% reflecting the excellent contribution from all 
our teams.

Strategic relationships with business suppliers continue to 
develop, as demonstrated by the consistent supply of products 
and services to us, despite the challenges relating to increased 
cost and availability of products or components. This has been of 
particular note with the supply of vehicles during 2022 where we 
have taken delivery of 31 commercial vehicles. Our partnership 
approach has proved successful when negotiating with suppliers 
and customers alike.

The employee engagement survey for 2022 demonstrated an 
improvement in all four key focus areas (wellbeing increasing 
from 77% to 78%, work patterns from 74% to 79%, work/life balance 
from 78% to 80%, career development from 75% to 78%) and 
an overall score of 82%. A significant amount of engagement 
initiatives, planned activities and investment in developing our 
employees has taken place. Our focus continues in supporting 
our employees to perform to their best potential in their current 
roles, as well as develop for the future.

23

Environmental & Social Responsibility
The Board, as a whole, has overall responsibility for 
environmental, social and governance matters and we recognise 
our duty to stakeholders to operate the business in an ethical 
and responsible manner. We remain committed to further 
developing our environmental and social responsibility agenda, 
recognising that it plays a major part in leading and influencing 
all of our people and operations.

In February 2022, we published ‘The Johnsons Way’ which sets 
out the Group’s targets for 2030 together with our objectives 
and plans for 2022. This was followed by the publication of our 
Inaugural Sustainability Report in August 2022. Both documents 
can be found on our website at www.jsg.com.

For the Group to realise the true value of its sustainability 
contribution, the sustainability programme must be embedded 
across all Group functions and operations. To this end we have 
spent much of 2022 refreshing our strategy and communicating 
our plans across the Group. Embedding the programme into 
everyday business is ongoing however, during this period 
we have made some significant strides forwards to better 
understanding those impacts and laying robust foundations 
that will support our Vision 2030 goals. Further details of our 
achievements during 2022 and our targets for 2023, ongoing 
initiatives and actions for the future are set out within the 
Group’s 2022 Annual Report.

Employees
Our employees are key to the ongoing success of our business 
and 2022 has been another challenging year for each and every 
one of them. 

The Board would like to thank all of our employees for their 
support, hard work and significant contribution to the success 
of the business during the last 12 months. The teamwork and 
determination demonstrated in order to deliver a professional 
and on time service to our customers is a credit to all of them and 
we thank them for their continued support.

Outlook
The Board remains confident about the growth opportunities 
available to the Group. Our scale, expertise and operational 
excellence mean that we are well placed to capitalise on 
opportunities as markets continue to recover.

Whilst customer behaviour remains difficult to predict and 
inflationary pressures continue to persist, we have a resilient 
business model to help mitigate these challenges. We also have 
some protection through the fixing of a proportion of our energy 
costs. We continue to secure and implement price increases 
across our customer base which, along with additional volume 
already secured which will better utilise our labour resource and 
improve processing efficiency, will help offset cost inflation.

Through the improving cash flow, we have been able to support 
our capital investment plans and increase in rental inventory, 
embark upon a share buyback programme and, in February 
2023, complete another acquisition. There is positive momentum 
moving into 2023 and we will continue to identify opportunities 
to strengthen our position in the market as well as continuing to 
focus on delivering outstanding customer service and investing 
in both our employees and our laundry facilities.

After considering the current economic environment, including 
the recent, and possibly further, increases in UK interest rates 
and the subsequent impact on our cost of borrowing, the 
Board expects the result for the year to be in line with market 
expectations

Peter Egan
Chief Executive Officer

6 March 2023

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT 
24

Financial Review

“We have continued to invest in 
plant and equipment, spending 
£22.1 million in the year plus a 
further £0.3 million on software.  
The focus of the spend has been 
to update equipment to achieve a 
combination of reduced energy and 
water consumption and improved 
productivity and capacity”.

Financial Results
Total revenue for the year to 31 December 2022 increased to £385.7 million (2021: £271.4 million).

Adjusted EBITDA was £104.9 million (2021: £67.9 million) giving a margin of 27.2% (2021: 25.0%) and in-line with 
management expectations, improving from the 24.3% margin achieved in the first half of 2022. 

The analysis of the Group results across the segments shows the impact of the pandemic on the adjusted EBITDA 
of our different divisions and the recovery evident in 2022.

2022

Adjusted
EBITDA
£m

46.6

63.0

(4.7)

104.9

Revenue
£m

134.6

251.1

-

385.7

Margin
%

Revenue
£m

34.6

25.1

-

27.2

128.9

142.5

-

271.4

2021

Adjusted
EBITDA
£m

46.3

26.2

(4.6)

67.9

Margin
%

35.9

18.4

-

25.0

Workwear

HORECA

Central Costs

Group

Statutory operating profit was £33.3 million (2021: £8.4 million) whilst adjusted operating profit was £41.2 million 
(2021: £12.7 million).

The total finance cost was £3.0 million (2021: £3.3 million) and included £1.5 million (2021: £1.5 million) of bank 
interest and hedging costs, £1.5 million (2021: £1.6 million) of interest in respect of IFRS 16 liabilities and £nil (2021: 
£0.2 million) in respect of notional interest on pension liabilities.

A net exceptional credit of £0.7 million (2021: £6.7 million credit) comprises the recognition of £1.5 million of 
insurance proceeds relating to the final receipt for capital items and property costs in relation to the 2020 Exeter 
plant fire and costs of £0.8 million in relation to Exeter site clearance costs.

Adjusted profit before taxation was £38.2 million (2021: £9.4 million). Statutory profit before taxation, after 
amortisation of intangible assets (excluding software amortisation) of £7.2 million (2021: £11.0 million) and an 
exceptional credit of £0.7 million (2021: £6.7 million), was £30.3 million (2021: £5.1 million).

Adjusted diluted earnings per share was 8.0 pence (2021: 2.2 pence) and includes the benefit of the capital 
allowances super-deduction which offers 130% first year relief on qualifying capital spend. Excluding the part of 
this benefit, which is a permanent reduction in the corporation tax charge, adjusted diluted earnings per share 
was 7.2 pence (2021: 1.7 pence).

25

Financing
Total net debt (excluding IFRS 16 liabilities) at the end of the 
year was £13.7 million (December 2021: £22.3 million) reflecting 
the improved trading performance and after an outflow of 
£5.6 million in respect of the ongoing share buyback. Including 
IFRS 16 liabilities, net debt at December 2022 was £48.0 million 
(December 2021: £60.1 million).

The Group remains well funded with access to a committed 
revolving credit facility of £85.0 million which matures in August 
2025. The terms of the facility provide an option to extend the 
term for up to a further two years and an option to increase the 
facility by up to a further £50.0 million, both with bank consent. 
The facility is considerably in excess of our anticipated level of 
borrowings.

Bank covenants comprise gearing and interest cover tests. 
Gearing, for bank purposes, is calculated as Adjusted EBITDA 
compared to total debt, including IFRS 16 liabilities. The agreed 
covenant is for the ratio to be not more than three times and the 
ratio at 31 December 2022 was 0.5 times. Interest cover compares 
Adjusted EBIT to total interest cost with a minimum covenant 
ratio of four times. Our current scenario planning provides 
significant headroom against the covenants.

Interest payable on bank borrowings is based upon SONIA plus a 
margin linked to our gearing covenant and will range from 1.45% 
to 2.25%. The current margin is 1.45%.

Taxation
The tax rate on adjusted profit before taxation, was 6.8% (2021: 
tax credit (5.3)%). The rate is significantly below the headline 
corporation tax rate of 19% due to a prior year credit combined 
with the impact of the change in future tax rates and of the 
capital allowances super-deduction which offers 130% first year 
relief on qualifying main rate plant and machinery investments 
until 31 March 2023. The impact of the part of the super-
deduction, which is a permanent reduction in the corporation tax 
charge in 2022, is estimated to be a £3.8 million credit (2021: £2.5 
million credit) to corporation tax.

A tax refund of £3.5 million (2021: refund of £0.5 million) was 
received during the year in respect of prior year tax losses. 
Due to the impact of both tax losses carried forward and the 
continuing impact of the capital allowance super-deduction, we 
are expecting to pay some corporation tax in respect of 2023 
increasing towards more normal levels thereafter.

Dividend
The Board was pleased to reinstate dividend payments, 
declaring an interim dividend of 0.8 pence per share in 
September 2022. The proposed final dividend of 1.6 pence per 
share brings the total dividend for 2022 to 2.4 pence per share.

The final dividend, if approved by Shareholders, will be paid on 
12 May 2023 to Shareholders on the register at close of business 
on 14 April 2023. The ex-dividend date is 13 April 2023. It remains 
the Board’s current intention to reduce dividend cover from the 
current level of 3 times to 2.5 times by financial year 2024.

Cash Flow
Free cash flow in the year (calculated as net cash generated 
from operating activities, less net spend on textile rental items, 
less the capital element of leases) was £39.1 million compared 
to an outflow of £0.5 million in 2021. Of this, we invested £22.4 
million (2021: £24.4 million) in the purchase of property, plant and 
equipment and software, as we proactively invest in the business 
to increase capacity and efficiency across the estate. Offsetting 
this spend was £1.5 million (2021: £5.3 million) received as part of 
the insurance claim in respect of capital items.

Free cash flow in 2022 was impacted by the net working capital 
outflow of £8.2 million (2021: £18.3 million), largely reflective of an 
increase in trade receivables, as HORECA volumes recovered and 
price increases were secured.

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT26

Financial Review
Continued >

Investment in Textile Rental Items
Spend on textile rental items amounted to £52.5 million (2021: 
£41.8 million). The increase reflects the return to more normal 
levels of spend. The relationships we have built with our chosen 
workwear and linen suppliers have ensured continuity of supply 
in a timely manner to give the best service to both existing and 
new customers.

Capital Investment and Acquisition
We have continued to invest in plant and equipment, spending 
£22.1 million in the year plus a further £0.3 million on software. 
The focus of the spend has been to update equipment to achieve 
a combination of reduced energy and water consumption and 
improved productivity and capacity.

The investment of £5.75 million in Regency Laundry Limited 
in February 2023 is a further step in expanding our range of 
services. We are assessing the opportunities to invest further in 
this business over the coming months.

Defined Benefit Pension Scheme Liabilities
As at 31 December 2022, the Scheme’s assets had reduced by 
£73.0 million, to £148.2 million, after paying out benefits of £10.9 
million during the year. Scheme liabilities reduced by £64.7 million 
to £157.6 million. The net deficit, including deferred taxation, has 
increased to £7.1 million (2021: £0.9 million) due largely to the 
significant downturn in financial markets felt across almost all 
asset classes in 2022. The increase in the net deficit at December 
2022 will result in an estimated net notional interest cost of £0.5 
million in 2023 (2022: £nil).

The turmoil in the gilt markets in the final quarter of 2022 
adversely impacted the value of the Scheme’s assets, although 
the Scheme’s liabilities also fell as a result of falling gilt prices. 
The Scheme uses a Liability Driven Investment (LDI) strategy to 
partially mitigate the impact on the Scheme’s deficit if interest 
rates fall or inflation expectations rise. Due to the gilt market 
crisis, the interest rate and inflation hedge ratios were reduced 
from the target 85% to approximately 70% at December 2022. 

However, we remain confident that the Scheme’s investment 
allocation is appropriate for its objectives and will be reviewed in 
detail once the triennial actuarial valuation as at 30 September 
2022 is finalised.

We have agreed with the Trustee that the existing deficit 
recovery payment of £1.9 million per annum will continue in 
equal monthly instalments until the next review following the 
completion of the triennial valuation as at 30 September 2022 
which will be later this year.

Capital Structure and Share Buyback 
Programme
The Group maintains a strong Balance Sheet, with net assets 
having increased to £284.6 million (2021 £272.4 million).

The Group’s medium to long-term intention is to return the capital 
structure such that we target leverage of 1x – 1.5x, other than for 
short term specific exceptions. Under this framework, our capital 
allocation policy remains unchanged and will continue to take 
into account the following criteria as part of a periodic review of 
capital structure:

•  maintaining a strong balance sheet;

• 

continuing capital investment to increase processing 
capacity and efficiency;

•  appropriate accretive acquisitions;

•  operating a progressive dividend policy; and

•  distributing any surplus cash to Shareholders. 

The share buyback programme announced in September 2022 
is ongoing. As at 31 December 2022 we had utilised cash of £5.6 
million on the programme with a further £5.8 million utilised up to 
6 March 2023.

27

Going Concern
After considering the monthly cash flow projections, the stress 
tests and the facilities available to the Group and Company, the 
Directors concluded that there was a reasonable expectation 
that the Group and Company have adequate resources for 
their operational needs, will remain in compliance with the 
financial covenants set out in the bank facility agreement and 
will continue in operation for at least the period to 30 June 2024. 
Accordingly, and having reassessed the principal risks and 
uncertainties, the Directors considered that it was appropriate 
to adopt the going concern basis in preparing the Group and 
Company financial statements.

Key Performance Indicators (‘KPIs’)
The main KPIs used as part of the assessment of performance of 
the Group, and of each segment, are growth in revenue, adjusted 
EBITDA margin, adjusted operating profit/(loss) and adjusted 
diluted earnings/(loss) per share from Continuing Operations. In 
addition, for years 2021 and 2022, the adjusted diluted earnings 
per share excluding the impact of the capital allowance super-
deduction will also form part of the assessment. Non-financial 
KPIs, as referred to within the Chief Executive’s Operating Review, 
include our employee and customer survey results and customer 
retention statistics.

Summary
The focus of the Group continues to be to expand our Textile 
Services business through targeted capital investment to allow 
organic volume growth and through acquisition.

Yvonne Monaghan
Chief Financial Officer

6 March 2023

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT 
28
28

Sustainability

“We are tackling sustainability not 
because we have to but because it is    
the right thing to do.”

Peter Egan, Chief Executive Officer of Johnson Service Group PLC

2022 Achievements  
at a Glance

Significant reduction in our carbon emission 
intensity rates (19% and 24% against 
revenue and weight processed respectively) 
when compared to our 2021 baseline

Achieved some 10% reduction in both water 
usage intensity rates when compared to 
our 2021 baseline

Successful completion of our first Employee 
Diversity Monitoring Survey

Published a refreshed and updated 
Equality, Diversity and Inclusion (ED&I) 
Policy

Determined the first group wide Waste 
Baseline

Refreshed Employee Code of Conduct

76% of “High-Risk” Tier 1 suppliers audited

Developed a new Supplier Framework and 
Guiding Principles

Published our Sustainable Purchasing 
Policy

£80,000 total Social Value from JSG 
charitable giving and community activities 

Delivered 129 Volunteering hours

 
 
29

WE DEFINE 
SUSTAINABILITY 
AS...

Our Integrity

Executive Pillar Sponsors and Pillar Working Groups
As part of our commitment to delivering the sustainability 
strategy and framework, each pillar has an Executive Sponsor 
who has been appointed by, and sits on, the Group Management 
Board. This allows for senior management leadership and 
ownership of the development and achievement of the strategic 
goals in each area. During the reporting period the pillar 
working groups have been actively developing action plans that 
will enable us to translate our strategic aims and targets into 
tangible and measurable actions.

Head of Sustainability/Central Team
The Head of Sustainability retains day to day responsibility 
for managing the sustainability programme and ensuring all 
aspects are being progressed as required. They also act as a 
subject matter expert providing strategic guidance and support 
to the businesses, the pillar sponsors, the CEO and the Board.

During 2022 the team was extended to add a Sustainability 
Manager to broaden central capacity, provide support to 
the Head of Sustainability with embedding of the strategy 
and support to the Pillar Executive sponsors to deliver their 
objectives.

The Johnsons Way 
The Johnsons Way was launched in February 2022 to provide a 
long-term strategic approach to managing the Group’s social 
and environmental impacts and responsibilities and comprises 
of four “pillars” – Our Family, Our World, Our Integrity and 
Our Communities. Embedding the programme into everyday 
business is ongoing, however, during this period we have made 
some significant strides forwards to better understanding those 
impacts and laying robust foundations that will support our 
Vision 2030 goals. 

Governance
Board Responsibility for Health, Safety and Environment 
(HSE) issues
The Board is aware of its responsibilities with regards to HSE 
impacts and receives regular reports on all relevant matters. 
Peter Egan, CEO, is the nominated Executive Director responsible 
for Health, Safety and the Environment.

Sustainability Committee
Sustainability is managed at the highest levels of the 
organisation by the new committee of the Board whose purpose 
is to provide advice on sustainability strategy, compliance 
and performance; as we increase our focus on climate impact, 
the oversight, remit, and responsibilities of the Sustainability 
Committee are also likely to increase. This committee is chaired 
by the CEO and reports into the Board. Key responsibilities 
include:

•  Monitoring Group compliance with legislation and radar 

scanning for new requirements.

•  Overseeing periodic materiality assessment reviews to 
ensure the Group’s material issues remain appropriate.

•  Providing advice to the Board on strategic approach, 

sustainability performance and progress towards targets.

•  Providing an advisory role to the Board on the Group’s 
appetite and tolerance with respect to climate risks.

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT30

Sustainability
Continued >

Our Family

2022 Achievements at a Glance

• 

Successful completion of our first Employee 
Diversity Monitoring Survey

•  Published a refreshed and updated ED&I Policy

•  Refreshed our Purpose, Vision, Mission and Values 

and have begun to roll them out internally

We recognise that our people are key to the success of the 
Group and we value the contribution of each and every one 
of our employees. The Group’s aim is to be the employer of 
choice in our industry through delivering a first-class employee 
experience every day for all our colleagues. The Johnsons 
Family means ensuring everyone feels that they are included 
and valued and that they belong, that all our colleagues 
have equality of opportunity and reward, that we support 
improved health and wellbeing in our teams and that we 
foster a positive culture with open and honest engagement 
and communication. 

Health, Safety & Wellbeing (HS&W)
The health, safety and wellbeing of our colleagues, visitors 
and others impacted by our operations is a priority for us. 
The Board is aware of its responsibilities on all matters of 
HS&W and has nominated Peter Egan, CEO, as the Director 
responsible for such matters.

Health and safety (H&S) matters are a permanent agenda 
item at all Group and subsidiary board meetings. A summary 
report outlining the Group’s activities is provided on a regular 
basis for Group board meetings, including up to date statistics 
relating to accidents and incidents that have occurred since 
the last report.

We have identified the following key trends in our 2022 
accident types:

•  Manual Handling - 31% 

•  Cuts/Abrasions – 25%

•  Hit by Moving/Falling object – 13% 

• 

Slips & Trips – 12%

To address these, we have undertaken a number of initiatives 
including furthering the development and implementation of 
mandatory H&S induction modules across the whole Group for 
both new and existing employees. We have also refreshed our 
H&S support information through the launch of a new online 
portal available for employees to access at any time.

Specific training packages to address identified areas for 
improvement have been rolled out.

The Group has a HS&W policy statement which outlines our 
commitments to maintaining and improving the health, safety 
and welfare standards throughout the Group. It is brought to 
the attention of all employees and copies are available upon 
request to all relevant parties. 

The Group Board requires that all of our businesses implement 
a clearly defined HS&W policy that aligns with the overall JSG 
framework, formal HS&W procedures and safe systems of work 
that are relevant to their operations and risks. 

HS&W Management Systems
We consider health and safety management as an integral 
part of good management generally, rather than as a 
standalone system. In order to enable comparable reporting 
across the Group, each of our businesses are required to have 
a Safety Management System, appropriate to their operations, 
that is in accordance with the guidance contained within 
either the internationally recognised ‘Occupational Health and 
Safety Assessment Specification’ standard (OHSAS 45001) or 
the Health and Safety Executive’s ‘Managing for Health and 
Safety’ guide (HSG65).

All new companies acquired by the Group undergo a stringent 
assessment of their existing Safety Management System in 
order to establish compliance with appropriate legislation and 
Group policy; any shortcomings are rectified, on a risk-based 
approach, as soon as is practicable.

The central group wide Technical Department was previously 
responsible for the HS&W management on a day to day basis, 
with their primary objective to ensure that safety standards 
are met. In September 2022, the Board created a new role of 
Head of Health and Safety for the Group. A restructure of the 
H&S Department was initiated and at the start of 2023 the 
newly formed team will transfer from their individual divisions 
to a JSG team, with Safety Managers supporting sites within 
four regions. This will require the recruitment of an additional 
team member. 

The new team will continue to undertake annual assurance 
reviews of the safety management systems to ensure 
they are suitable, sufficient and fit for purpose. They are 
also responsible for horizon scanning to keep abreast 
of, and inform upon, new health and safety legislation 
and the completion of annual audits of all sites to ensure 
compliance with the relevant policies, procedures and system 
requirements. The results of all audits are presented to the 
Board.

All of our businesses have arrangements in place to consult 
with employees on matters which may affect their health 
and safety. The Group is in regular contact with regulatory 
bodies both directly, and via industry trade associations. The 
health and safety performance of each business is collectively 
benchmarked against other companies operating in similar 
business sectors.

The Technical Department will retain responsibility for the 
quality monitoring systems which operate throughout the 
business and maintain them in respect of new processes, 
equipment and standards. An ongoing review of other relevant 
accreditations that complement and support our business 
processes is also undertaken, an example being the continued 
implementation of ISO14001. Proactive management of 
Planned, Preventative Maintenance (PPM) is achieved via 
a pre-determined programme, ensuring all equipment is 
maintained to relevant safety and performance expectations. 
Capital investment projects are supported by providing 
expertise on utilities, energy management, labour efficiency 
and engineering management to ensure delivery to time and 
budget. 

31

What gender do you identify with?

Gender at Director and Senior Manager Level

Woman 
43%

Non-Binary 
2%

Unknown
2%

Prefer not to answer
3%

2+
30+

Prefer not to answer
2%

Unknown
2%

Man 
50%

Man 
66%

Woman 
30%

Note

In each of the Diversity Survey charts, “unknown” refers to where the respondent left the 
answer blank. “Prefer not to say” was where the respondent selected that option from 
those provided. 

This data set is very encouraging as it is the first evidence 
which suggests representation of women at leadership levels 
within the Group is higher than previously envisaged at 30%. 
As a result we have achieved the published 2030 target of 
25% female representation at senior management level. We 
will consider moving forwards if we should now adopt a more 
stringent gender representation target or if we should address 
other areas of the diversity demographic.

Gender Pay Gap
We report our Gender Pay Gap on an annual basis and our 
current and historical reports can be found on our website at 
www.jsg.com/gender-pay-gap. Please also see pages 107 to 
108 of this report for more information on specific 2022 data. 

Our Family

COVID-19
Specific duties with regard to managing COVID-19 are now 
largely in abeyance, however, there remains a general duty 
to manage the spread of all respiratory viruses within the 
business. The measures in place to combat the spread of the 
respiratory viruses will continue to operate at least in line with 
government and public health guidance.

Equality, Diversity & Inclusion (ED&I)
During the period we refreshed and re-published a group 
wide Equality, Diversity & Inclusion policy which is available 
on our internal intranet, is displayed on site noticeboards and 
available on our website at jsg.com/ourfamily. 

JSG Diversity Monitoring Survey
In 2022 we launched our first group-wide diversity survey. 
Previously we have collected some identity information as 
part of the employee onboarding process, but not enough 
to fully understand the nuances of our diverse workforce. In 
order to better understand the make-up of our workforce we 
issued a survey consisting of seven entirely voluntary diversity 
questions to all employees across the organisation. This survey 
was designed to collect anonymised information about the 
ethnicity, nationality, religion, disability, sex, gender, and sexual 
orientation of our workforce.

The aim of the survey was to gain a greater understanding of 
the unique backgrounds of our workforce to enable us to tailor 
our support, engagement and development programmes 
towards the needs of specific groups who may need additional 
support – and set meaningful targets for the years to come. 

The overall response to the survey was positive (overall 
response rate of 38%) and the aggregated and anonymised 
results have delivered us greater detail on the demographics 
of our workforce across seven of the nine protected 
characteristics in the UK. We need time to consider the data 
more fully and ensure our next steps take into consideration 
the needs of the groups and individuals that have been 
identified. To this end, the key recommendation from the 
report is that a Diversity Strategy is to be developed which will 
clearly outline the Group’s approach to ensuring we deliver a 
workplace where all our people feel valued and equal. 

We have included some selected highlights from the survey 
results below; further analysis and detail will be published in 
our Sustainability Report later in the year.

Gender Equality
We wanted to take an inclusive approach to the gender 
questions we asked in the survey and therefore we asked 
which gender our workforce most identify with and a follow 
up of whether this is the same gender as they were assigned 
at birth. These questions combined provided valuable sets of 
data outside of the simple Woman/Man binary narrative. 

The question of gender identity has given us results that are 
broadly similar to those we have published previously with 
a generic split of 43% women to 50% men. In addition, we also 
have 2% of our population that identify as non-binary.

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT43
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3
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66
+
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32

Sustainability
Continued >

Our Family

Age
We are conscious that our workforce age profile is higher than 
the norm and we are actively addressing this as part of the 
development of the Our Family pillar. We know that to attract 
and retain the next generation of talent will require us to 
consider changes to our employee value proposition (EVP) and 
we are considering what this may involve.

Age split across 
Johnson Service Group PLC

29%

23%

25%

14%

5%

15-24

25-34

35-44

45-54

55-64

4%

65+

35%

30%

25%

20%

15%

10%

5%

0%

Ethnicity
The survey shows that the majority of our workforce identify 
as White (67%) however, the data also indicates that there are 
significant populations of those who identify as Asian (19%) 
and Black (5%) within our workforce. 

It is worth noting that the ethnicity of our senior management 
group does not reflect this ratio and is almost exclusively made 
up of those who identify as white at 91%.

Ethnicity across
Johnson Service Group PLC

Any other ethnic 
background
0.47%

White or White 
British
67%

Asian or Asian 
British
19%

Black or Black 
British
5%

Prefer not to say
1.42%

Unknown
5%

19+

Mixed or multiple 
ethnic groups
2%

Black or Black 
British
4%

Mixed or multiple 
ethnic groups
0%

Any other ethnic 
background
0%

White or White 
British
91%

Ethnicity of 
senior management

Prefer not to say
2%

Asian or Asian 
British
3%

3+

Culture & Engagement
Our newly refreshed Purpose, Vision, Mission and Values can 
be found on page 13.

During 2022 we completed an exercise to review and, where 
required, update these. Our previous Vision, Mission and Values 
have been in place for a number of years and we wanted to 
ensure they remained suitable and relevant to our business 
operations as well as resonating with our employees. 

A working group led the exercise which included an informal 
consultation with a variety of members of our workforce. The 
general consensus was that the fundamental values across 
the business were sound but they needed some refreshing 
around language and translating existing expectations and 
behaviours into clear and concise values.

We are currently developing internal engagement and 
awareness materials in preparation for a formal launch 
of the refreshed Purpose, Vision, Mission and Values in the 
coming months. Longer term, the aim is to integrate these 
expectations and behaviours into the employee performance 
and development review processes. 

Employee communication and consultation
Each business takes responsibility for fostering employee 
engagement through appropriately structured 
communications, training and incentive arrangements. 
Employee views are sought by management and taken into 
consideration when making decisions that may affect the 
employees’ interests. A broader understanding of the Group 
and opportunities within it are made available to employees 
through a group wide magazine.

5
+
2
+
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+
1
+
1
+
5
+
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4
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33

Our Family

Employee Engagement
We have recently completed the annual employee engagement surveys in each of the businesses and for the first time we also 
surveyed employees in the Group Centre team. The summary findings can be seen below.

Enablement Score

Engagement Score

Empowerment Score

Workwear

Hotel Linen

HORECA

Group Centre

84%

81%

91%

82%

82%

88%

82%

85%

88%

86%

84%

96%

Across the surveys we scored highly in areas such as 
employees knowing what is expected of them in their job (96-
97%), understanding of how their job impacts the customer 
(96-99%) and employees feeling that they play a part in the 
success of the company (91-94%).

Following the completion of the Employee Engagement 
surveys across the Group, the Board intends that Nick will 
attend a number of employee focus groups during 2023 in 
order to hear and discuss further the ideas and concerns of 
the workforce. 

Going Forward
We are in the process of launching our refreshed Purpose, 
Vision, Mission and Values through a variety of methods 
including awareness training and Sustainability Roadshows. 
Further to the diversity survey we intend to develop a Group 
wide strategy to identify key opportunities for improvement 
and roll out diversity training across the business.

Our Family 2023 Objectives

Vision 2030 Target

2023 Objectives

An Effective ED&I programme

•  Diversity Awareness  

Developed the Academy to 
provide life-long learning and 
career paths

training

•  Group Wide ED&I 

strategy

•  Review and Update 

Purpose, Mission and 
Scope of the Johnson 
Academy

Key themes of opportunities for further improvement include 
the following:

• 

Leadership visibility and communication

•  Continue to focus on wellbeing

• 

Focus on listening and communicating

The results of the surveys have been communicated to the 
senior management teams for each business and action plans 
to address the areas for improvement identified are currently 
being developed. This will also include the reinvigoration of 
employee focus groups with representatives from across all 
levels of the individual businesses to help ensure actions taken 
are relevant.

Nick Gregg is the Non-Executive Director responsible for 
Workforce Engagement. Whilst the Board is aware of the three 
methods of engagement specified in the Financial Reporting 
Council’s 2018 UK Corporate Governance Code it is conscious 
that the methods specified are not the only ways of engaging 
with the workforce and that engagement through a range of 
both formal and informal channels may be more appropriate. 
Such additional or alternative channels may include, but not 
be limited to:

•  meeting groups of elected workforce representatives;

•  meeting future leaders without senior management    

present;

visiting regional sites;

inviting colleagues from different business functions    
to board meetings; and 

surveys.

• 

• 

• 

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT 
 
 
34

Sustainability
Continued >

Our World

2022 Achievements at a Glance

• 

19% and 24% reduction in our carbon emission 
intensity rates (against revenue and weight processed 
respectively) when compared to our 2021 baseline 
rates

•  Achieved a 10% reduction in both water usage 

intensity rates when compared to our 2021 baseline 
rates

•  Determined our first group wide Waste Baseline

• 

Implementation of Site Sustainability Management 
Plans across the whole Group portfolio

Energy Consumption and Carbon Emissions
As part of our refreshed approach to sustainability we have 
set ourselves what we consider to be a challenging carbon 
reduction target – to achieve 40% reduction in our CO2e 
intensity by 2030. We are conscious that this is not a net zero 
commitment however, we are in the early stages of our low 
carbon transition and management journey and believe it is 
realistic and achievable. We are also aware that our current 
emissions data, and this target, do not yet address our wider 
Scope 3 emissions including those of our supply chain and 
of our product inventory; we have committed this year to 
furthering our understanding of this area. 

The Group is required to report, in accordance with the 
Companies (Directors’ Report) and Limited Liability 
Partnerships (Energy and Carbon Report) Regulations 2018, its 
energy use and carbon emissions for the financial year ended 
31 December 2022. As allowed by the legislation, and in order 
to allow for sufficient time to compile the data and complete 
the reporting, the annual period used to calculate energy use 
and emissions was set as the 12 months ended 30 September 
2022.

The Group has applied an ‘operational control’ approach 
to define its emissions boundary and scope. This approach 
captures emissions associated with the direct operation 
of all sites, plus company-owned and leased transport. 
The information used to compile the report was collected 
and reported in line with the methodology set out in the UK 
Government’s Environmental Reporting Guidelines, 2019. 
Emissions have been calculated using conversion factors 
provided by the UK Government. There are no material 
omissions from the mandatory reporting scope. The most 
significant omission continues to be that of our Scope 3 supply 
chain emissions, which we intend to include in next year’s 
report.

Scope 1 and 2
2022 Group Energy and Carbon Emissions
During 2022 we implemented regular performance monitoring 
and reporting which indicated that there were challenges with 
our energy and carbon data. Due to this a decision was taken 
to complete a recalculation of our baseline year (2021) and 
adopt new methodologies for our 2022 carbon year reporting. 
The key changes to our carbon calculations are:

•  As we continued to experience ongoing challenges with 
obtaining timely invoices from our energy suppliers, we 
decided to adopt a different methodology by utilising 
primary data consisting of actual consumption data from 
meter readings.

• 

• 

The weight processed factor that we are using to calculate 
one of the intensity ratios was being calculated using 
historical and legacy data sets therefore these calculations 
were adjusted and refreshed to be more appropriate.

For the intensity ratios in 2021 we used revenue and weight 
data sets that were aligned with the financial reporting 
year (calendar year) however, we have adjusted these 
to now reflect the carbon reporting year (October – 
September). During normal operations this may not have 
any significant impact however, due to the recent years 
being heavily impacted by COVID-19, we felt this alignment 
would more accurately provide normalising factors 
that aligned with the energy consumption and carbon 
emissions.

Johnson Service Group’s greenhouse gas emissions, reportable 
under SECR for the reporting year 2022, were 94,458 tonnes 
CO2e. 

Our absolute greenhouse gas (GHG) emissions were 26% higher 
than in the previous year. These emissions include all material 
Scope 1 and Scope 2 emissions required to be disclosed by 
legislation, plus some additional Scope 3 emissions included 
voluntarily. 

Emissions due to gas are up 23% when compared to the 
previous reporting period. Emissions due to commercial 
transport increased by 29%, and emissions for purchased 
electricity have increased by 34%. The primary reasons for such 
significant increases are due to the business returning to more 
“normal” operation following the two previous years being 
heavily impacted by COVID-19. Both of our intensity metrics 
have actually decreased year on year.

35

Our World

Emissions source

Fuel combustion: Natural gas

Fuel combustion: Gas oil

Fuel combustion: Burning oil

Fuel combustion: Transport - Commercial fleet

Fuel combustion: Transport - Company cars

Fuel combustion: Transport - Grey fleet

Purchased electricity

Total emissions (tCO2e)

Revenue (£m)*

Intensity: (tCO2e per £m)

Weight processed (tonnes)*

Intensity: (tCO2e per weight processed (tonnes))

2022

59,580

0

50

25,343

670

46

8,860

94,548

368.00

256.92

304,325

0.311

2021

48,627

30

15

19,678

453

134

6,616

75,553

238.80

316.39

184,243

0.410

Share (%)

 YoY Variance (%) 

63%

0%

<1%

27%

1%

<1%

9%

100%

23%

-100%

240%

29%

48%

-66%

34%

25%

79%

-19%

65%

-24%

Please note that the 2021 emissions previously reported have been corrected to the above figures in line with our new data 
collection methodology. All 2021 data in subsequent tables and graphs have also been updated. The revenue and weight 
processed stated above are for the 12 month period to 30 September 2022. 

The chart below shows GHG emissions by source for 2022, where emissions from natural gas (63%), commercial fleet (27%) and 
electricity (9%) dominate. 

2022 Greenhouse Gas Emissions by Source
 as a Percentage of the Total

Transport – 
Commercial Fleet
27%

Electricity
9%

Gas/Fuel/
Burning Oils
0%

Transport – 
Company Cars
1%

Transport – 
Grey Fleet
0%

63+

Natural Gas
63%

The chart below shows GH emissions by year and by source.

)
e
2

0
C
t
(
s
n
o
i
s
s
i
m
E

100,000

90,000

80,000

70,000

60,000

50,000

40,000

30,000

20,000

10,000

0

2021

2022

Purchased electricity 
Fuel combustion: Transport – Grey Fleet
Fuel combustion: Transport – Commerical Fleet
Fuel combustion: Natural gas

Total energy consumption across the Group has increased by 26% during 2022; it should be noted that this increase is similar to that 
seen in our greenhouse gas emissions and can be primarily attributed to a return to more “normal” operations following COVID-19. 

Further granular level detail on our energy consumption can be seen in the table below which details consumption by emissions 
source. All emissions sources increased except for Grey fleet which is the smallest contributor to our energy consumption. Natural 
gas consumption has increased by 23%, commercial fleet by 29% and electricity by 47%. 

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT9
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36

Sustainability
Continued >

Our World

Emissions Source

Natural gas

Gas oil

Burning oil

Transport – Commerical Fleet

Transport – Company Cars

Transport – Grey Fleet

Electricity

Total consumption (kWh)

2022

2021

Share (%)

 YoY Variance (%) 

278,880,562

226,689,164

0

167,704

102,888

49,392

85,332,180

66,851,331

2,651,982

184,819

1,174,703

545,406

41,974,888

28,625,659

68%

0%

<1%

21%

1%

<1%

10%

409,192,135

324,038,543

100%

23%

-100%

240%

28%

126%

-66%

47%

26%

Greenhouse Gas Emissions by Scope
It is standard protocol to define greenhouse gas emissions by 
scope:

• 

• 

• 

Scope 1: direct emissions arising from activities on site, 
including combustion of fuels to heat buildings, the use of 
fuel in company owned/controlled vehicles, refrigerant gas 
leaks, and use of industrial gases.

Scope 2: indirect energy emissions from purchased 
electricity, heat, or steam

Scope 3: indirect emissions such as those associated with 
the transmission and distribution losses of electricity, grey 
fleet transport and well-to-tank losses. 

2022 Emissions by Scope can be seen in the chart below

2022 Greenhouse Gas Emissions by Scope

Scope 2
9%

Scope 3
15%

76+

Scope 1
76%

The split of reported emissions by scope in both 2021 and 2022 is shown in the table below.

Greenhouse Gas Emissions by Scope

Scope 1

Scope 2

Scope 3

Total emissions (t Co2e)

2022

72,050

8,132

14,366

94,548

2021

57,755

6,078

11,720

75,553

Share (%)

 YoY Variance (%) 

76

9

15

100

25

34

23

25

The figures in the table above include all material Scope 1 
and 2 emissions, plus Scope 3 emissions for employees’ own 
vehicles used for business purposes, purchased electricity 
related transmission and distribution (T&D) losses and gas 
consumption associated “well-to-tank” losses all of which are 
considered best practice.

Scope 1 emissions together are the largest contributor to 
emissions as they make up 76% of the total and they are 
primarily associated with the combustion of natural gas 
and fuels used in commercial vehicles. The remaining Scope 
1 emissions come from company car transport as well as 
fuel usage for emergency boiler power generation. Scope 1 
emissions have increased by 25% when compared with 2021, 
which aligns with the increase in natural gas consumption 
(kWh) by 23%. The majority of the Group’s gas usage comes 

from our operational sites and with the previous year being 
largely affected by Covid-19 when all sites were not all 
operating at full capacity.

Scope 2 emissions come entirely from purchased electricity 
and emissions from this source contribute 9% of the total. 
Scope 2 emissions have increased by 34% when compared 
to 2021. This increase is due to the fact that the consumption 
(kWh) from electricity at the Group increased by 47%, however 
as the conversion factor from electricity kWh to tonnes CO2e 
continues to decrease year on year (due to the electricity grid 
mix getting greener) the difference between consumption 
and emissions is more pronounced. As for Scope 1 emissions, 
consumption will have been impacted by COVID-19 site 
closures therefore this increase is logical once sites returned to 
more normal operations during this reporting period.

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37

Our World

Scope 3 emissions make up the remaining 15%. These 
have come from transmission and distribution losses from 
purchased electricity supplies and grey fleet transport. 
Well-to-tank losses have also been included for natural 
gas supplies, gas oil supplies and commercial fleet and 
company car fuel usage where volume data was available for 
conversion. 

Scope 3 Emissions Calculation, identification and 
management
During 2022 we have been working with third-party energy 
consultants, to further understand and develop an approach 
and methodology for our Scope 3 emission calculations. 
The intention is that this plan will define the scope and 
boundaries of the Scope 3 Emissions Calculation Project 
(what types of energy sources will be included), its timeline 
for implementation and the methodology intended for each 
aspect of the scope.

We anticipate that there will be a 3-phase approach to the 
calculations: 

•  Product emissions – the emissions associated with all 
the stages of life cycle of the products we offer to our 
customers and includes the raw material production, 
product development and manufacture and end of life 
management. There are currently no approved proxy 
values for our industry, therefore this will potentially require 
a combination of values from other similar industries (e.g. 
the fashion retail industry has approved proxy values for 
some garment production) plus significant collaboration 
with our supply chain (and their supply chains) to more fully 
understand their emissions.

• 

• 

Scope 3 emissions associated with our operations – this 
is anything relating to our business operations that we 
do not have direct control over and will, for example, 
range from the emissions generated in the production 
and delivery of the equipment and chemicals we use 
in the plants, to emissions associated with our waste 
management and water usage, to those associated with 
our non-textile product purchases such as office supplies 
etc.

Embodied carbon across our fixed facilities – this aspect 
covers all emissions that arise from the manufacturing, 
transportation, installation, maintenance and disposal of 
the building materials used across our estate.

Carbon Intensity Ratios
To allow for year on year comparison moving forward the 
absolute CO2e totals have also been normalised using two 
relevant quantifiable factors to create two specific intensity 
ratios. The first intensity ratio calculated for the Group is 
tonnes of carbon dioxide equivalent (tCO2e) per £million of 
revenue and the second is tonnes of carbon dioxide equivalent 
(tCO2e) per tonnes weight processed. 

As part of the recalculation exercise we have completed, 
both factors have been adjusted to align with the carbon 
year (October – September). The logic for the re-alignment is 
that due to the considerable differences in quarterly volumes 
and revenue through the COVID-19 period, continuing to use 
calendar reporting year datasets would result in significant 
disparity between emissions and the normalising factors.

The table below shows that we have achieved a year on 
year decrease in our tCO2e per £m intensity of 19% and a 24% 
reduction in our tCO2e per tonnes processed intensity. It is 
probable that these results are impacted by a combination of 
greater accuracy in data and improved operational efficiency 
as the business returned to more normal volumes. As a result, it 
is highly unlikely that annual reductions of this magnitude will 
be replicated prospectively.

Intensity Ratio

tCO2e per £m

tCO2e per tonnes 
processed

2022

256.92

0.311

2021

316.39

0.410

Energy Efficiency and Carbon Emissions Initiatives and 
Recommendations
During the reporting period we implemented the following 
energy efficiency initiatives:

• 

Implemented energy management plans at all sites across 
the Group’s estate

•  Developed a central energy asset register to enable a 

full overview of the energy sources and equipment to be 
undertaken

•  Completed high level carbon training with relevant site 

based managers

•  Refreshed energy efficiency training at across operational 

sites

•  Committed to several capital expenditure projects 

including boiler replacement and energy equipment 
replacement

•  Continued to transition to electric vehicles (EVs) across our 

company car fleet

• 

Engaged consultants to undertake on site renewable 
energy generation (PV/Wind) feasibility studies

Metrics and Targets
‘The Johnsons Way’ sets out our 2030 Vision roadmap to 
achieving a transition towards decarbonisation. We have 
publicly stated our intention is to reduce our CO2e intensity for 
Scope 1 and 2 emissions by 40% by 2030.

Our targets comprise targeted actions including conversion 
to renewable electricity and electric vehicles where practical, 
working with our suppliers on more sustainable sourcing 
methods and further capital investment in our business. We 
set ourselves a number of objectives to support our ambitions 
around carbon reduction which included the implementation 
of mandatory Energy Management Plans at all sites.

Decarbonising our Fleet
As indicated in our last report, we updated our Company 
Car policy at the start of 2022 to include a selection of both 
fully electric and hybrid options. These remain optional for 
employees in the scheme at this time however we have seen 
a significant uptake of these models and at the end of 2022 
nearly 20% of the fleet had transitioned over to electric vehicles 
(EVs).

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT38

Sustainability
Continued >

Our World

In addition, we have undertaken a number of trials of smaller commercial EVs across the Group. Whilst these pilots have largely 
proved successful there still remain significant challenges to electrifying our commercial fleet including financial, availability and 
suitability constraints.

We have also completed a significant trial of alternative fuel solutions for our HGV commercial fleet. The trials and investigations 
are ongoing but the switch to HVO fuels is showing promising early results and we will continue to explore this option during the 
coming months.

Task Force on Climate Related Financial Disclosures (“TCFD”)
The TCFD has developed a framework to assist companies in more effectively disclosing climate related risks and opportunities 
through their existing reporting processes. As an AIM listed company, it is not yet mandatory for the Group to report against the 
TCFD framework. We accept that climate change is a principal risk posing potential challenges to us and are therefore aligning our 
processes to reflect the requirements of the framework. 

We made an initial disclosure in our previous Annual Report detailing the requirements that we were confident of having available 
and sufficient evidencable information for. We continue to implement a transition plan to ensure we are able to provide further 
and more detailed disclosures as required. The table below provides a summary of how we have disclosed against the framework 
in this 2022 Annual Report:

TCFD 
Category

Governance

TCFD Requirement

2022 Disclosure

Describe the board’s oversight 
of climate- related risks and 
opportunities.

Full Disclosure
Structure, Scope and responsibilities of the Risk and Sustainability 
Committees, the Executive Pillar Sponsors and the work undertaken by 
the pillar working groups to translate strategy into tangible actions. 
Description of the Risk Management Process and how this is overseen 
at the highest levels.

Describe management’s role 
in assessing and managing 
climate-related risks and 
opportunities.

Partial Disclosure 
Description of the Risk Management Process and how this enables 
identification and analysis of climate related risks. We have not yet 
completed a review of the processes for all the businesses therefore 
specific risks and associated management/mitigation processes not 
available in this cycle.

Strategy

Describe the climate-related 
risks and opportunities the 
organisation has identified over 
the short, medium, and long 
term.

Partial Disclosure 
The Priority Risks identified by the Group has a single generic climate 
and energy related risk. We intend to strengthen our processes to 
better identify specific climate related risks however we have not have 
completed this process for this reporting cycle.

No Disclosure

No Disclosure 

Describe the impact of climate-
related risks and opportunities 
on the organisation’s 
businesses, strategy, and 
financial planning.

Describe the resilience of the 
organisation’s strategy, taking 
into consideration different 
climate-related scenarios, 
including a 2°C or lower 
scenario.

39

Our World

TCFD 
Category

Risk 
Management

Metric and Targets

TCFD Requirement

2022 Disclosure

Describe the organisation’s 
processes for identifying and 
assessing climate-related risks.

Partial Disclosure
Description of the Risk Management Process and how this enables 
identification and analysis of climate related risks. We have not yet 
completed a review of the processes for all the businesses therefore 
specific risks and associated management/mitigation processes are not 
available in this cycle.

Describe the organisation’s 
processes for managing 
climate-related risks.

Partial Disclosure
Description of the Risk Management Process and how this enables 
identification and analysis of climate related risks. We have not yet 
completed a review of the processes for all the businesses therefore 
specific risks and associated management/mitigation processes are not 
available in this cycle.

Describe how processes for 
identifying, assessing, and 
managing climate- related 
risks are integrated into the 
organisation’s overall risk 
management.

Partial Disclosure 
As above, provision of further detail on how climate risks are identified 
within the business level risk management processes is intended. We 
have not yet completed a review of the processes for all the businesses 
therefore specific risks and associated management/mitigation 
processes not available in this cycle.

Disclose the metrics used by the 
organisation to assess climate-
related risks and opportunities 
in line with its strategy and risk 
management process.

Partial Disclosure 
Description of the Risk Management Process and how this enables 
identification and analysis of climate related risks. We have not yet 
completed a review of the processes for all the businesses therefore 
specific risks and associated management/mitigation processes are not 
available in this cycle.

Disclose Scope 1, Scope 2, 
and, if appropriate, Scope 
3 greenhouse gas (GHG) 
emissions, and the related risks.

Full Disclosure
Caveated. Improvements made to the data collation processes and 
methodology requiring recalculation of previous year’s data and 
baseline for Scope 1 and 2 emissions.

Describe the targets used by 
the organisation to manage 
climate-related risks and 
opportunities and performance 
against targets.

Partial Disclosure 
Targets for Scope 1 and 2 emissions disclosed plus contextualisation of 
how performance is monitored and reported, including providing year 
on year data comparisons. 

Water Management
During 2022 we implemented regular sustainability performance monitoring and reporting which indicated that there were some 
areas of concern with our water data. Due to this a decision was taken to complete a recalculation of our baseline year (2021) and 
adopt new methodologies for our 2022 reporting year. The key changes to our water usage calculations are:

•  As we continued to experience ongoing challenges with obtaining timely invoices from our water and utility suppliers, we 

decided to adopt a different methodology utilising primary data consisting of actual consumption data from meter readings.

• 

The weight processed factor that we are using to calculate one of the intensity ratios was being calculated using historical and 
legacy data sets which were no longer appropriate for some areas of the business therefore these calculations were adjusted 
and refreshed.

Johnson Service Group’s absolute water abstraction for the reporting year 2022 was 2,196,058 M3. The adjusted baseline water 
consumption figure for 2021 is 1,716,751 M3 therefore our absolute consumption was 28% higher in 2022 than in the previous year. 
It is likely that as for our energy consumption and carbon emissions this increase can be primarily attributed to a return to more 
“normal” operations following COVID-19. 

Water Intensity Ratios
To allow for year on year comparison moving forward the absolute water M3 totals have also been normalised using two relevant 
quantifiable factors to create two specific intensity ratios. The first intensity ratio calculated for the Group is volume of water used 
(M3) per £million of revenue and the second is volume of water used (M3) per tonnes weight processed. 

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT40

Sustainability
Continued >

Our World

The table below shows that we have achieved a year on year reduction in our M3 per £m intensity of 10% and a 9% reduction in our 
M3 per tonnes processed intensity. As stated above, in relation to our carbon emissions intensity ratios, it is probable that these 
results are impacted by a combination of greater accuracy in data and improved operational efficiency as the business returns to 
more normal volumes. As a result, it is highly unlikely that reductions of this magnitude will be replicated in 2023 and beyond.

Intensity Ratio

M3 per £m

M3 per tonnes processed

2022

5,694

7.216

2021

6,326

7.940

% Variance

-10%

-9%

 Non Hazardous Waste by Weight (kg)

2022 Waste by Management Method

)
g
k
(
t
h
g
e
w

i

1,200,000

1,000,000

800,000

600,000

400,000

200,000

0

Textiles

Plastics

P a p er & 
C ard b o ard

M etal

W o o d

Mixe d 
R ecycla bles

Other
6%

Landfill
26%

H azard o us  W aste 56+

Composting/Anaerobic 
Digestion
1%

Incineration
11%

O th er N o n 
G e n eral 
W aste

Reused/Recycled
56%

Waste Management 
Across the Group a significant volume of waste is generated including plastics and other packaging, general waste, end of life 
textiles and other industrial wastes. We have robust processes in place to ensure each site manages their waste in accordance 
with applicable regulations. 

During 2022 we adopted a standardised and consistent methodology for calculating total volumes of all wastes generated by 
volume and by disposal route. This baseline has provided a more granular understanding of our waste and how we currently 
manage and dispose of it.

Key highlights from the baseline include:

• 

• 

• 

• 

• 

Total of 3,916 tonnes of waste generated across the Group

1,011 tonnes sent to landfill (26% of the total)

2,905 tonnes diverted from landfill (74% of all waste)

1,100 tonnes of textile waste was generated with over 750 tonnes being recycled 

304 tonnes of plastics generated with 73% going to landfill

1
+
11
+
26
+
6
+
A
 
41

Our World

Textiles Circularity Transition Plan
Textiles are finally becoming part of the circular bioeconomy.  
We are currently working with several parties to identify 
sustainable options for managing our end of life textiles.

Currently, only a negligible proportion of the global 
production of clothing and textiles is recycled, the vast 
majority is either incinerated or sent to landfill. Our baseline 
data has indicated our recycling percentage is fairly high 
at around 68% however much of this is a single recycle into 
wipers that are then disposed of via traditional methods.

We are currently undertaking a number of feasibility 
projects that may enable us to return recycled cotton fibres 
into the textile manufacturing process. At the same time we 
are also exploring methods for recycling our polyester based 
products into content that could be used by industry, for 
example as insulation by the motor industry. 

Whilst in the early stages all our pilot projects are providing 
promising results.  We are aiming to be in a position to 
formally develop our management approach and strategy 
for end of life textiles across the Group during the coming 
year.

Looking Forward
We are now confident in the data we are using to monitor and 
assess our performance across the Our World impact areas. 
The coming months will be focussing on refining and finalising 
our long-term strategic approach across several key areas 
including transition to decarbonisation; water reduction; 
improved management of end of life textiles and looking to 
understand our wider biodiversity impacts and how we can 
manage and mitigate these.

Our World 2023 Objectives

Vision 2030 Target

2023 Objectives

Reduce Scope 1 and 2 CO2e 
emissions intensity by 40%

Reduce water consumption 
intensity by 25%

Reduce waste to landfill 
by 75%

• 

• 

• 

40% of the Group 
company car fleet has 
transitioned to EV

5% reduction compared 
to 2022 performance 
across Scope 1 and 2 
CO2e intensity

2% reduction of water 
intensity compared to 
2022 performance

•  Reduction of all waste to 
landfill by 5% based on 
2022 baseline

•  Reduction of plastics 
sent to landfill by 5% 
compared to 2022 
baseline

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT42

Our Integrity

Sustainability
Continued >

Our Integrity

2022 Achievements at a Glance

•  Refreshed Employee Code of Conduct

• 

76% of High-Risk Tier 1 suppliers audited

•  Developed a new Supplier Framework and 

Guiding Principles

•  Developed new Customer Guiding Principles

•  Published a new Sustainable Purchasing Policy

• 

Launched the Flex Collection in Johnsons 
Workwear

Responsible Business Practices
JSG recognises that growth, change and profit are good for the 
Group and that they are necessary for a business to survive. 
At the same time, we also understand that we must ensure we 
always operate in a responsible way through the employment 
of strong ethical practices and governance. 

We also accept that our indirect activities are wide and varied 
and that effective change will only be possible by cascading 
and supporting the sharing of our values and behaviours into 
our value chain and working in partnership with our customers 
and suppliers.

Employee Code of Conduct 
As part of our commitment to ensure our employees behave 
with the highest ethical standards, we developed a new 
Employee Code of Conduct (The Code) during 2022. This 
document sets out the requirements and guidelines on 
expected behaviours for all employees to act with honesty, 
integrity and fairness to others to ensure the Group meets 
the highest standards of conduct in business dealings. The 
Code, which encompasses a high level overview of each of the 
Group’s more detailed policies, including the Code of Ethics, is 
available on our internal intranet system and hard copies can 
be obtained from Human Resources teams.

On joining the Group, whether by way of acquisition or 
otherwise, all employees will be made aware of these 
standards and procedures to ensure compliance is achieved. 
Senior employees are also required to sign an annual 
statement of compliance with the Code of Ethics.

During the coming year we will develop appropriate training 
packages to ensure all colleagues fully understand our 
compliance and behavioural requirements. We have identified 
specific groups within our operations who are more at risk to 
potential exposure in these areas and an additional training 
package will be developed for them.

The Group’s anti-bribery policy sets out how employees must 
act to ensure that our zero-tolerance approach to bribery and 
corruption is upheld.

As part of the Group’s commitment to ethical trading 
standards a declaration of interests in suppliers is required 
to be undertaken by all employees who are considered to be 
influential with regards to the ordering of goods or services 
from suppliers. The purpose of the declaration is to ensure that 
there is complete clarity of interest between the parties to a 
transaction and that the independent judgment of employees 
is not impaired. Group employees, agents and other 
representatives are prohibited from giving or receiving money 
or gifts which could be construed as bribes. The policy does not 
prohibit normal and appropriate hospitality (given or received) 
to or from third parties, nor does it prohibit giving or accepting 
gifts of low monetary value as long as it does not influence, or 
have the appearance of influencing, an employee’s objectivity 
or decision-making.

The Group is committed to a culture of openness, honesty 
and accountability and believes that it is fundamental that 
any concerns our employees have about the Company can 
be raised without fear of victimisation. A dedicated and 
confidential Whistleblowing service is available to employees 
should anyone wish to report perceived improprieties. Reports 
can be made via a dedicated telephone number and email 
address or in writing to the Non-Executive Directors via the 
Company Secretary. The Whistleblowing policy is displayed at 
all sites and is also available on our internal intranet system. 
It provides examples of ethical wrongdoing including bribery, 
corruption, fraud, dishonesty and illegal practices which may 
endanger employees or other parties.

Arrangements are in place to ensure that any reports are 
followed up and the appropriate action taken. 

Group Modern Slavery Statement
We publish our Modern Slavery Statement annually on our 
website at www.jsg.com/modern-slavery-statement.

We are committed to implementing and enforcing effective 
systems and controls to confirm that slavery and human 
trafficking is not taking place anywhere in our supply chain 
or in any part of our business. We fully acknowledge our 
responsibility to respect human rights as set out in the 
International Bill of Human Rights and we are also committed 
to implementing the United Nations Guiding Principles on 
Business and Human Rights throughout our operations.

All new employees are subject to pre-employment checks to 
confirm their identity and eligibility to work in the UK prior to 
them starting work within the Group. Information is provided 
to all employees on their statutory rights including sick pay, 
holiday pay and any other benefits they may be entitled to 
by virtue of their employment. We pay all directly employed 
labour at least the living or minimum wage, as appropriate. 
Where recruitment agencies are used, we ensure they comply 
with all legal requirements. These procedures collectively 
help to address our on-going commitment to protect our 
employees’ human rights and the elimination of all forms of 
forced and compulsory labour.

We expect our suppliers to have suitable anti-slavery 
and anti-human trafficking policies and processes within 
their businesses and to cascade those policies to their 
own suppliers. As part of our continued efforts to ensure 

43

Our Integrity

compliance with these requirements we have developed a 
robust supplier framework, which includes clear requirements 
and expectations that are set out in our new Guiding Principles 
on Supplier Conduct and which apply across all stages of our 
contractual relationship.

Our standard supplier contractual terms and conditions 
include a provision requiring suppliers (and each of their 
sub-contractors) to comply with the Modern Slavery Act 2015. 
The standards we expect will address a broad spectrum of 
working conditions including fair remuneration, working hours, 
no child labour, respect, non-discrimination, health, safety and 
wellbeing, as well as freedom from forced labour.

To ensure a high level of understanding of the risks of modern 
slavery and human trafficking in our supply chain and our 
business, all Directors have been briefed on the subject and we 
provide training to relevant employees. Through this training, 
as well as through Group wide internal communications, 
all employees are encouraged to identify and report any 
potential or actual wrongdoing that they consider to be 
negligent, improper or illegal via a dedicated and confidential 
Whistleblowing hotline, which is available 24 hours a day.

Approach to Sustainability Related Risk 
Management
The Board has overall accountability for ensuring that risk is 
effectively managed across the Group and this also includes 
those risks relating to sustainability. Climate change and 
energy costs is identified as a principal risk to the Group and 
mitigation identified includes investing in sites, installing the 
latest technologies and ensuring energy efficiency measures 
are utilised.

Climate change is important to us as a business and to our 
stakeholders and we are committed to energy efficiency 
improvement and reducing our greenhouse gas emissions, 
however, there remains the potential for us to see increases in 
both the cost of energy as well as the potential introduction 
of associated levies or taxation. Failure to appropriately 
demonstrate that, as a business, we are committed and 
moving towards net zero carbon emissions could negatively 
impact our brand and also impact our ability to operate and/
or remain relevant to our customers and consumers. 

As part of our action plan towards reporting more fully under 
TCFD we are reviewing our approach and methodologies 
for risk identification and assessment to ensure they are 
appropriate and fit for purpose.

Potential areas of risk are identified through the Group’s risk 
assessment programme and mitigated wherever possible. 
Each business undertakes quantitative audits which enable a 
measure of sustainability improvement to be made. For more 
information on our risk management approach and processes 
please refer to page 47.

Environmental Risk Management and ISO 14001
ISO 14001 is the international standard that specifies 
requirements for an effective environmental management 
system. It provides a framework that an organisation can 
follow, to identify and address environmental issues, control 
impacts, ensure legal compliance and monitor performance. 
All of our operational sites are required to have procedures in 

place that align with the requirements of the standard and a 
number of them are formally certificated to ISO 14001.

In a similar vein, all our operational sites are required to align 
their quality management systems with ISO9001 to ensure 
we are able to consistently provide products and services 
that meet our customer and local regulatory requirements. A 
number of our sites are formally certificated to the standard.

Social Risks Identification and Management
As reported last year, we identified that it would be beneficial 
to the Group to implement a bespoke Supplier Framework that 
has been designed to more suit our needs, supplier operations 
and geographical locations and potential risks. During the 
reporting period this was developed and approved internally. 
We intend to fully launch this new Framework with our supply 
partners over the coming months.

As part of the Framework, we have also implemented more 
formal and standardised supplier sustainability auditing and 
have become a member of the Sedex community to support 
the completion of compliance audits. During the period we 
completed sustainability audits on over 75% of our high-risk 
Tier 1 suppliers.

Our Customers
We serve a range of organisations from small owner managed 
enterprises to large multinational brands across a multitude of 
industries; however, our offering is always tailored to the needs 
of our customers. Our customer service teams are always on 
hand to meet the needs of our customers and, each year, we 
undertake customer satisfaction surveys from a sample of our 
existing customers as well as potential customers across our 
markets. 

Everything we do starts with the aim of delivering a 
differentiated customer experience to generate value and 
create loyalty and we work hard to ensure a real focus on 
delivering the right quantity, at the right time and with no 
surprises for our customers.

We are committed to developing long term relationships 
with our customers and identifying opportunities for greater 
collaboration on sustainability innovation and initiatives. To 
support these aims, we have developed a new suite of Guiding 
Principles for Customer Conduct which sets out our aims 
and how we envisage working with our customers moving 
forwards. 

Our Suppliers
Our suppliers provide products and services that assist us in 
executing our strategy. Consequently, they are a vital part of 
our value chain and, because of our size, we are often a vital 
part of theirs. We are committed to establishing long-term, 
open and fair relationships with our suppliers.

The Board fully supports the standards set out within the 
Prompt Payment Code (‘PPC’) in respect of all suppliers. 
The main features of the PPC are that payment terms are 
agreed at the outset of a transaction and are adhered to; 
that there is a clear and consistent policy that bills will be 
paid in accordance with the contract; and that there are no 
alterations to payment terms without prior agreement. Further 
details are set out within the Directors’ Report.

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT44

Sustainability
Continued >

Our Integrity

During the reporting period, we developed a new Supplier 
Framework, including a specific sustainable purchasing policy, 
a clear set of expectations and requirements as set out in the 
Guiding Principles for Supplier Conduct and standardised 
onboarding processes.

Both Sets of Guiding Principles can be found on our website 
here: www.jsg.com/about-us/sustainability/our-integrity 

Sustainable Purchasing
JSG is committed to transitioning to an even more sustainable 
procurement model and has committed to increasing the 
volume and variety of sustainable products we offer to our 
customers. As part of this process, during the reporting period 
we published our new Group Sustainable Purchasing Policy 
that sets out sustainable purchasing objectives in line with our 
published Vision 2030 targets. These are:

• 

• 

• 

• 

• 

• 

To comply with all relevant legislation and regulatory 
requirements and ensure we always act responsibly and 
ethically in our day-to-day business operations

To promote, encourage and facilitate sustainable 
awareness and behaviours amongst our value chain, 
including our suppliers, customers and business partners

To transition towards procurement of more sustainable 
products and services, with the aim of having fully 
sustainable core products as our preferred offering by 
2030

To continue to measure our sustainability performance and 
increase transparency of our metrics 

To include sustainability related criteria when evaluating 
offers from potential suppliers and monitor the 
sustainability performance and behaviours of existing 
suppliers

To move towards greater weighting of sustainability 
considerations for all commercial decisions including 
customer partnerships

This policy can be found on our website here: www.jsg.com/
about-us/sustainability/our-integrity 

Better Cotton Initiative (BCI)
Johnson Service Group continues to be a proud member 
of Better Cotton and is committed to supporting the 
improvement of cotton farming practices globally.

Better Cotton is sourced via a chain of custody model called 
mass balance. This means that Better Cotton is not physically 
traceable to end products, however Better Cotton Farmers 
benefit from the demand for Better Cotton in equivalent 
volumes to those we “source”.

During the reporting year the volume of Better Cotton sourced 
as a percentage of our overall cotton purchases was 52%. This 
is a significant increase from 27% in 2021.

Sustainable Textiles Transition
In addition to investigating opportunities to better manage 
our textile waste, we are also committed to working with our 
supply partners to develop long term sustainable and circular 
solutions for product design and manufacture. In addition to 
being a member of Better Cotton, we are also working with 
suppliers on products containing other sustainable content 
such as recycled content and bio polymer. Our aim is to be able 
to provide fully sustainable core products in the coming years. 

Flex Collection
During the reporting period and in partnership with one 
of our key suppliers, our Workwear brand launched the 
first product line made with fully sustainable fabric – the 
Flex Collection. The fabric is manufactured from a blend of 
100% renewable and recycled fibres, including BCI cotton 
and recycled and renewable polyester. The circular nature 
of the recycled polyester means that we can start to 
contribute to reducing the use of petroleum manufactured 
products across the globe. There is also some carbon 
reduction in the amount of energy consumed during the 
laundering process as lower temperatures are used.

We are working with our supplier to increase the Flex 
range and continue to work with all our partners to 
identify more opportunities for expansion of sustainable 
material in our workwear product offerings.

Looking Forward
2022 was a consolidation year for much of the Our Integrity 
activities developing policies and foundational approaches 
to ensuring responsible and ethical business practices. Over 
the coming months we will look to engage further with our 
stakeholders, both internal and external, to roll out the new 
Employee Code of Conduct awareness training, the Supplier 
Sustainability Framework and the Guiding Principles on 
Customer Conduct.

Our Integrity 2023 Objectives

Vision 2030 Target

2023 Objectives

Fully sustainable core 
products as the preferred 
offerings

•  Group wide strategy 
for transitioning to 
sustainable materials 
across our product 
ranges

Ethical Business Conduct 
(internal and external)

• 

Employee Code of 
Conduct training

•  Roll out the new Guiding 
Principles for Supplier 
and Customer Conduct

45

Some of the notable charitable donations from 2022 included:

• 

• 

The total of direct donations to charity across the business 
totalled almost £38,000. Charities to receive donations in 
2022 included national organisations such as Macmillan 
and the Hospitality Industry Trust, as well as local good 
causes such as the Vale Pantry near Sturminster Newton. 

JSG provided in-kind donations also to the value of almost 
£38,000 to numerous good causes across the UK. For 
example, our Bourne site donated linen to Three Counties 
Dogs Home, our Clacton-on-Sea facility donated to the 
City Mission homelessness charity, and our Lancaster site 
regularly donated to the Morecambe Food Bank. These 
activities prolong the lifecycle of our products, so that they 
can provide comfort and practical support for even longer. 

•  Notably, our London Linen Southall site also donated 

over 800 chef jackets to The Clink Charity, which provides 
additional social value of enabling prisoners to develop 
professional culinary skills and work experience as part 
of the Clink Prison Restaurants open to the public. This 
initiative also supports rehabilitation and peaceful 
reintegration of ex-offenders back into public life. 

2022 Johnson Service Group Social Value

Donated by JSG
£37,905

Volunteering Value
£3,606

5+

In-kind Donation 
Value
£37,871

Our Communities

2022 Achievements at a Glance

• 

£80,000 total Social Value from JSG charitable 
giving and community activities 

• 

129 Volunteering hours

•  Commenced partnership with Neighbourly to 

support our employee volunteering activities in 
the HORECA business

Charitable and In-Kind Donations
Johnsons has a strong history of charitable activity and we 
continued to stay true to this ethos in 2022. Following two 
intense years of the Covid-19 pandemic, many people across 
the UK started 2022 at an economic disadvantage because 
of loss of livelihoods. The demand on social welfare charities 
further increased as a result of soaring energy prices. The 
Group recognises the need to take meaningful action to 
support our local and international communities during these 
times of hardship and our social value output peaked in Q4 
2022 with the increase in charitable activities around the 
festive period. 

Please note social value does not include employee 
fundraising monies.

Johnson Service Group Social Value Growth 
by Year 2020-2022

£80,000.00

£70,000.00

£60,000.00

£50,000.00

£40,000.00

£30,000.00

£20,000.00

£10,000.00

£0.00

Local Communities Initiative

2020

2021

2022

Volunteering Value
Donated by Johnson Service Group
In-kind Donation Value

To further support the proactive activities of our employees 
throughout the year, in November 2022 JSG launched a new 
Group-wide charity programme, the “Local Communities 
Initiative”. Through the Local Communities Initiative, each of 
our sites will allocate £500 per quarter to donate to a local 
good cause. These charities are nominated by employees and 
voted on by everyone, ensuring that the donations will go to 
an organisation that is meaningful and impactful to those in 
the local area. We look forward to reviewing the results of this 
programme as we progress into 2023. 

Employee Volunteering 
The Company understand that the skills our workforce can 
have huge benefit to charities and good causes and therefore 
this year we put extra focus into supporting our colleagues to 
donate their time through volunteering; increasing our overall 
employee volunteering hours by 31% compared to the previous 
year. 

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT49
+
46
+
A
46

Sustainability
Continued >

Our Communities

• 

In 2022 we enabled 129 hours of employee volunteering 
which generated £4,000 of social value for communities 
across the UK and Ireland.

•  Our employees donated their time to numerous good 

causes including restoring the children’s playground at 
the John McNeill Opportunity Centre in Wiltshire, and 
litter picking as part of a beach clean-up near our Pwllheli 
facilities. These physical activities are an important aspect 
of providing practical support to our local communities 
when and where they are most in need. 

•  During the reporting period we launched a partnership 
with Neighbourly, a volunteering platform provider 
who has enabled us to connect our employees with live 
volunteering opportunities across the UK. Throughout 2023 
our employees in the HORECA division will have access to 
the Neighbourly platform to browse and book onto local 
volunteering opportunities with ease. We look forward to 
collating the results of this partnership in 2023.

Neighbourly partnership
An integral part of The Johnsons Way is ensuring that 
we positively impact our local communities. We believe 
that giving our employees the opportunity to volunteer 
their time to help good causes is one way of providing 
meaningful and effective support to communities local to 
our operations.

In 2022 our HORECA division teamed up with a business 
called Neighbourly to help devise, launch and manage 
a nationwide volunteering programme. Through smart 
matching technology, Neighbourly connect businesses 
that want to donate time, money or products with local 
causes that need it most, thereby building long lasting 
relationships.

Through the collaboration with Neighbourly, our 
employees have been able find and access opportunities 
to work with a wide range of good causes across the UK. 
In addition, Neighbourly have helped our business by 
sourcing appropriate opportunities and managing and 
reporting back on all employee volunteering activity 
including measuring social impact value.

Looking Forward
We are conscious that the Group could, and should, be doing 
more to support those communities that are impacted by 
our direct operations and those of our global supply chain. 
We have identified a number of areas for us to focus on this 
year and these include developing a formalised employee 
volunteering policy setting time and monetary targets for our 
social value activities.

Our Communities 2023 Objectives

Vision 2030 Target

2023 Objectives

Increased our social value 
spend as a % of revenue

• 

• 

• 

• 

Formalise volunteering 
policy 

500 employee 
volunteering hours to be 
completed during paid 
time

Increase total amount 
to be donated (direct 
financial donations) by 
JSG to good causes to 
£120,000

Full roll out of the new 
JSG Local Communities 
Initiative

Principal Risks and Uncertainties

47

r o l s

t

n

o

Revie w  C

Id

e

n

t
i
f

y

R

i

s

k

Risk 
Management 
Process

C

o

n

C

t

r
o

o

n

t

r

l Ris
ol Risk

k

e ss Risk

s

A s

“We believe that effective risk 
management is critical to the 
achievement of our strategic 
objectives and the long-term 
sustainable growth of our business. 
The Board continues to take a 
proactive approach to recognising 
and mitigating risk with the aim 
of protecting its employees and 
customers and safeguarding the 
interests of the Group and its 
stakeholders”.

Our approach to Risk Management 
The Board has overall accountability for ensuring that risk 
is effectively managed across the Group and, on behalf of 
the Board, the Audit Committee coordinates and reviews the 
effectiveness of the Group’s risk management process. 

Risks are reviewed by all of our businesses on an ongoing basis 
and are measured against a defined set of likelihood and impact 
criteria. This is captured in consistent reporting formats enabling 
the Audit Committee to review and consolidate risk information 
and summarise the principal risks and uncertainties facing the 
Group. Wherever possible, action is taken to mitigate, to an 
acceptable level, the potential impact of identified principal risks 
and uncertainties.

 20+

 12 to 16

 8 to 10

 4 to 6

 1 to 3

Risk Rating

Risk Level

Very High Risk

Action

Stop

High Risk

Urgent Action

Medium Risk

Low Risk

Action

Monitor

Very Low Risk

No Action

The Board formally reviews the most significant risks facing the 
Group at its March and August meetings, or more frequently 
should new matters arise. Throughout 2022, and other than as 
described below, the overall risk environment remained largely 
unchanged from that reported within the Group’s 2021 Annual 
Report.

T
C
A
P
M

I

Severe

Significant

Moderate

Minor

Insignificant

5

4

3

2

1

5

4

3

2

1

1

10

8

6

4

2

2

15

12

9

6

3

3

20

16

12

8

4

4

Improbable

Remote

Possible

Likely

25

20

15

10

5

5

Almost 
Certain

LIKELIHOOD

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT 
48

Principal Risks and Uncertainties
Continued >

COVID-19 Pandemic
As previously reported, the Board did not establish a specific 
principal risk in relation to the COVID-19 pandemic, or for future 
potential pandemics, but instead considered, and disclosed 
how each of the Group’s principal risks and uncertainties were 
impacted by it. Whilst the risks associated with the COVID-19 
pandemic have reduced significantly, the Board is cognisant that 
a future significant unexpected event, such as a pandemic or 
other national crisis, could have a material impact on the Group 
and, accordingly, has introduced a new principal risk in respect 
of a future pandemic or other national crisis.

Risk Appetite
The Board interprets appetite for risk as the level of risk that 
the Group is willing to take in order to meet its strategic goals. 
The Board communicates its approach to, and appetite for, risk 
to the business through the strategy planning process and the 
internal risk governance and control frameworks. In determining 
its risk appetite, the Board recognises that a prudent and robust 
approach to risk assessment and mitigation must be carefully 
balanced with a degree of flexibility so that the entrepreneurial 
spirit which has greatly contributed to the success of the Group 
is not inhibited. Both the Board and the Audit Committee 
remain satisfied that the Group’s internal risk control framework 
continues to provide the necessary element of flexibility without 
compromising the integrity of risk management and internal 
control systems.

Emerging Risks
The Board has established processes for identifying emerging 
risks, and horizon scanning for risks that may arise over the 
medium to long term. Emerging and potential changes to 
the Group’s risk profile are identified through the Group’s risk 
governance frameworks and processes, and through direct 
feedback from management, including changing operating 
conditions, market and consumer trends.

49
49

2
0
2
2
A
N
N
U
A
L
R
E
P
O
R
T
&
A
C
C
O
U
N
T
S

1
.

I

S
T
R
A
T
E
G
C
R
E
P
O
R
T

Principal Risks and Uncertainties
The principal risks and uncertainties affecting the Group are set out below, together with details on how the Board takes action to 
mitigate each risk. These risks and uncertainties do not comprise all of the risks that the Group may face and are not necessarily listed 
in any order of priority. Additional risks and uncertainties not presently known to the Board, or deemed to be less material at the date 
of this Annual Report, may also have an adverse effect on the Group. For each principal risk we have set out the risk rating that has 
been attributed to each risk. Risk ratings are shown as ‘net’ i.e. the residual risk rating taking account of the controls and mitigation in 
place.

In accordance with the provisions of the Financial Reporting Council’s 2018 UK Corporate Governance Code (the ‘Code’), the Board has 
taken into consideration the principal risks and uncertainties in the context of determining whether to adopt the going concern basis of 
preparation and when assessing the future prospects of the Group.

 Increased risk                        Static risk

Key

Risk

ECONOMIC AND POLITICAL CONDITIONS
Risk Rating: High

Our business could be susceptible to adverse changes 
in, inter alia, economic conditions, employment levels 
and customer spending habits, all of which could 
impact our profitability and cash flow.

The extraordinary and unprecedented events during 
2020 and 2021 enhanced this risk as a result of the 
various lockdowns and restrictions imposed across the 
UK in response to the COVID-19 pandemic.

Current macro-economic conditions, particularly high 
inflation rates, could negatively impact consumer 
spending and hence demand for our services, 
particularly in HORECA.

Geopolitical tensions could have an impact on the 
price, or availability, of inputs (e.g. energy).

Mitigation

Trend:

Given the diversity of our customer base and the various industries which 
we serve, it is generally possible to contain the impact of these adverse 
conditions. Each business continually reviews its routes to market, 
changes in customer demands and expectations and cost base so that it 
can react appropriately to the impact of the wider economy. We quickly 
reacted to current pressures in the wider labour market by proactively 
increasing wages to attract and retain employees.

Any adverse impact on cash flow could be mitigated in the short term by 
controls over capital expenditure and other discretionary spend.

In response to COVID-19, we implemented action plans to protect the 
liquidity of the Group and to reduce the cost base.

The Group has long standing relationships with its key suppliers and 
aims to develop a strategic partnership approach. These relationships 
mitigate, to a certain extent, the risk of a supplier not being able to 
supply us. In the event that a supply was rationed, for example energy 
blackouts at certain times, we would seek to adjust our shift and work 
patterns accordingly.

As further detailed below within ‘Cost Inflation’, and in order to provide 
protection from pricing volativity, the Group proactively forward 
purchases certain of its energy requirements.

COST INFLATION
Risk Rating: High

Trend:

Our objective is always to deliver the right level of 
service in the most efficient way. An increase in the 
cost of labour or supplies, for example, energy, could 
constitute a risk to our ability to do this. 

We seek to manage the impact of cost inflation by continuing to drive 
greater efficiencies through supplier rationalisation, labour scheduling 
and productivity improvements, the latter of which is evidenced by our 
ongoing investment in state of the art, energy efficient machinery.

Cost indexation in certain of our contracts also gives us the contractual 
right to review pricing with our customers.

Along with many other businesses, we are seeing inflationary pressures 
on some of our costs, particularly in respect of labour and energy, 
however, our existing scale and focus on operational excellence means 
we are well placed to address these challenges proactively without 
compromising our market share opportunity. Furthermore, we are 
protected to a large extent from the current volatility in prices with 71% 
of our 2023 gas requirement and 63% of our 2023 electricity requirement 
at fixed prices with reducing amounts fixed into 2024 and 2025. We are 
proactively monitoring the market with the aim of entering into further 
fixed arrangements when appropriate and have also continued to 
secure and implement price increases across our customer base. These 
actions, along with expected additional volume which will better utilise 
our labour resource and improve processing efficiency, help to mitigate 
the impact of cost inflation.

 
 
 
 
 
 
 
 
 
 
5050

Principal Risks and Uncertainties
Continued >

Risk

FAILURE OF STRATEGY
Risk Rating: High

Mitigation

Trend:

Our current business model sets out our intentions 
to expand the Group by actively pursuing strategic 
acquisition opportunities within the textile services 
market. Failure to identify suitable targets, or failure to 
successfully integrate them, would adversely impact 
our growth plans and potentially lead to lower investor 
confidence.

There is considerable knowledge and expertise within the Group with 
regard to acquisitions. An experienced acquisition team, together with 
external advisors where appropriate, is involved in all acquisition activity 
and we have a proven track record of successfully integrating businesses 
into the wider Group.

Whilst the main challenge, particularly given the current macroeconomic 
environment, is in identifying suitable targets and determining an 
appropriate level of consideration on acceptable terms, our knowledge 
of and relationships with other market participants leaves us well 
positioned to take advantage of opportunities. The recent acquisition of 
Regency Laundry Limited, in February 2023, is testament to this.

RECRUITMENT, RETENTION AND MOTIVATION OF EMPLOYEES
Risk Rating: High

Trend:

As a service orientated Group, attracting, retaining 
and motivating the best people with the right skills, at 
all levels of the organisation, is key to the long-term 
success of the Group.

The Group recently faced resourcing challenges in 
some parts of its businesses due to a lack of industry 
experience amongst candidates and appropriately 
qualified people as well as the seasonal nature 
of some of our business. These challenges were 
exaggerated in the wake of COVID-19 and BREXIT. 
Changes to the UK’s immigration system could have 
an impact on employee availability in certain regions 
where we operate.

Short term disruption could occur if a key member of 
our team was unavailable at short notice, either on a 
temporary or permanent basis. The current economic 
conditions may increase the risk of attrition in critical 
senior management positions.

LOSS OF A PROCESSING FACILITY
Risk Rating: High

The loss of a key processing facility could result in 
significant disruption to our business.

The Group aims to mitigate this risk by time critical targeted resource 
management and has established training, development, performance 
management and reward programmes to attract, retain, develop and 
motivate our people. We quickly reacted to current pressures in the 
wider labour market by proactively increasing wages to attract and 
retain employees.

The Group also undertakes employee engagement reviews, led by 
an external consultant, and operates a number of well-established 
initiatives in response to our people’s needs.

The Group regularly reviews the adequacy and strength of its 
management teams to ensure that appropriate experience and training 
is given such that there is not an over reliance on any one individual.

Furthermore, the Group has continued to develop succession planning 
as part of the development programmes for our people. Succession 
Planning is also now a regular agenda item at Board meetings.

Trend:

A wide geographic spread of processing facilities mitigates the effect 
of a temporary loss of any single facility as our estate provides us the 
ability to relocate the processing of work. Detailed business continuity 
plans are in place for the processing to be relocated quickly and 
efficiently, as demonstrated in January 2020 following a fire at our 
Johnsons Workwear site in Exeter.

Furthermore, insurance cover is in place such that the increased 
cost of working following a loss of processing capacity may, in some 
circumstances, be recovered.

51

Risk

Mitigation

COMPETITION AND DISRUPTION
Risk Rating: High

We operate in a highly competitive marketplace. 
Aggressive pricing from our competitors could cause a 
reduction in our revenues and margins.

The levels of concentration and outsource penetration 
vary by region and by sector. Some markets are 
relatively concentrated with two or three key 
players whilst others are highly fragmented and 
offer significant opportunities for consolidation and 
penetration.

PANDEMIC OR OTHER NATIONAL CRISIS
Risk Rating: Medium

The Group’s operations were significantly disrupted 
due to the COVID-19 pandemic. Whilst the risks 
associated with the COVID-19 pandemic have reduced 
significantly, the Board is cognisant that a future 
significant unexpected event, such as a pandemic or 
other national crisis, could cause further business risk 
and have a material impact on the Group.

HEALTH AND SAFETY
Risk Rating: Medium

Health and safety in the workplace is an extremely 
important consideration for an employer. Legislation 
is complex and failure to ensure that our employees 
remain safe at work may lead to serious business 
interruption and could result in criminal and civil 
prosecution, increased costs and potential damage to 
our reputation.

COMPLIANCE AND FRAUD
Risk Rating: Medium

Ineffective management of compliance with 
increasingly complex laws and regulations, or evidence 
of fraud, bribery and corruption could have an adverse 
effect on the Group’s reputation and could result in an 
adverse impact on the Group’s performance and/or 
reputation if significant financial penalties are levied 
or a criminal action is brought against the Company or 
its Directors.

Trend:

We aim to mitigate this risk by continuing to promote our differentiated 
propositions and focusing on our points of strength, such as 
transparency of our pricing, flexibility in our cost base, quality and value 
of service and innovation.

Our diversified customer base and non-reliance on any one particular 
customer mitigates this risk to an extent. However, in view of ongoing 
economic factors in the UK, the Board considers this risk to be more 
elevated than previously.

NEW RISK

Detailed business continuity plans are in place and, in response to 
COVID-19, the Group has recovered well and learned from the pandemic. 
The Group demonstrated its ability to continue trading throughout 
the pandemic through the implementation of action plans to protect 
the liquidity of the Group, reduce the cost base and protect the health, 
safety and wellbeing of our employees.

The Board will continue to keep the potential for a significant 
unexpected event under review as part of its overall assessment of risk.

Trend:

The Group has policies, procedures and standards in place, which are 
continuously updated, to ensure compliance with legal obligations 
and industry standards. Regular health and safety audits and risk 
assessments are undertaken across the Group. Regular training is 
provided to our people to ensure they are clear on their role and 
accountabilities with regards to health, safety and wellbeing practices. 
Prompt incident reporting procedures are maintained and all employees 
are encouraged to report ‘near misses’ in order that additional safety 
procedures are implemented where applicable.

All Board and management meetings throughout the Group feature a 
health and safety update as an agenda item.

In September 2022, a new group-wide and dedicated role of Head of 
Health and Safety was created to further increase risk mitigation.

Trend:

The Group’s zero tolerance based Code of Ethics (the ‘Code of Ethics’) 
governs all aspects of our relationships with our stakeholders and, in 
conjunction with our dedicated Whistleblowing Hotline, is aimed at 
promoting a strong culture of integrity throughout the Group. All alleged 
breaches of the Code of Ethics, including any allegations of fraud, are 
investigated and action taken where appropriate.

The Group’s procedures include regular operating reviews, underpinned 
by a continual focus on ensuring the effectiveness of internal controls. 
The Group undertakes a robust risk management assessment that helps 
properly identify major risks and ensures the internal control framework 
remains effective through regular monitoring, testing and review. 
Emerging regulatory and compliance risks are included in this process to 
enable visibility and planning to address them.

Regulation and compliance risk is also considered as part of our annual 
business planning process.

2022 ANNUAL REPORT & ACCOUNTS    1. STRATEGIC REPORT52

Principal Risks and Uncertainties
Continued >

Risk

Mitigation

INSUFFICIENT PROCESSING CAPACITY
Risk Rating: Medium

In previous years, the Group has stated that as 
demand increases our facilities may not be able to 
process the increased volume or may not be able to 
process it efficiently.

Production efficiencies reduce if plants are processing 
too much work, quality may decline and machinery 
break downs are likely to increase in frequency.

We may not be able to tender for further work due to 
capacity issues.

CUSTOMER SALES AND RETENTION
Risk Rating: Medium

Trend:

Our increasing geographic coverage allows for work transfers to ease 
short term processing gaps, however, the identification of suitable 
processing facilities in the right location remains a priority.

In addition, we are progressing plans to expand our capacity in 
the South East and have recently signed a new 20-year lease for 
an additional site for our HORECA business. The new site which is 
anticipated to open in the second half of 2024, will also free up capacity 
at existing production facilities through the relocation of work.

Trend:

For our businesses to grow organically, we are 
reliant on securing and retaining a diverse range of 
customers. A reliance on any one particular customer 
or group of customers may present a risk to the future 
cash flows of the Group should they not be retained.

Adverse economic conditions may lead to an increased 
number of our customers and clients being unable to 
pay for existing or additional products and services or, 
in more extreme circumstances, an increase in business 
failures and insolvencies.

We have strategies which strengthen our long-term relationships 
with our customers based on quality, value and innovation. Regular 
customer feedback surveys are undertaken across the Group and, where 
applicable, appropriate action taken.

Our business model is structured so that we are not reliant on one 
particular customer or group of customers.

The Group has limited concentration of credit risk with regard to trade 
receivables given the diverse and unrelated nature of the Group’s 
customer base.

INFORMATION SYSTEMS AND TECHNOLOGY
Risk Rating: Medium

The digital world creates many risks for a business 
including, but not limited to, technology failures, loss 
of confidential data and damage to brand reputation 
through, for example, the increased and instantaneous 
use of social media.

Disruption caused by the failure of key software 
applications, security controls or underlying 
infrastructure could delay day to day operations and 
management decision making.

The use of sophisticated phishing and malware attacks 
on businesses is rising with an increase in the number 
of companies suffering operational disruption and loss 
of data.

The increase in remote working has led to an increase 
in the risk of malware and phishing attacks across all 
organisations.

Trend:

We seek to assess and manage the effectiveness of our security 
infrastructure and our ability to effectively defend against current and 
future cyber risks by using analysis tools and experienced professionals 
to evaluate and mitigate potential impacts. We are currently working 
alongside external consultants to review and, where appropriate, 
strengthen our security infrastructure. Furthermore, we continually 
increase our employees’ awareness of phishing and malware attacks 
through the circulation of regular educational materials.

We also have in place appropriate crisis management procedures 
to handle issues in the event of our defences being breached. This is 
supported by using industry standard tooling, experienced professionals 
and partners and regular compliance monitoring to evaluate and 
mitigate potential impacts.

We are focused on the need to maximise the effectiveness and security 
of our information systems and technology as a business enabler and to 
reduce both cost and exposure as a result.

Risk

Mitigation

CLIMATE CHANGE & ENERGY COSTS
Risk Rating: Medium

Climate change is increasingly becoming more 
significant and we foresee that, over time, it may have 
a greater impact on the Group’s operations.

For example, unpredictable weather patterns brought 
about by climate change are leading to increasingly 
more intense storms and flash flooding.

The industry we operate in is, by its very nature, 
energy intensive. Climate change is important to us 
as a business and to our stakeholders and we are 
committed to energy efficiency improvement and 
reducing our greenhouse gas emissions, however, there 
remains the potential for us to see increases in both the 
cost of energy as well as the potential introduction of 
associated levies or taxation.

Failure to appropriately demonstrate that as a 
business we are committed and moving towards net 
zero carbon emissions could negatively impact our 
brand and also impact our ability to operate and/or 
remain relevant to our customers and consumers.

Trend:

Detailed business continuity plans are in place for the processing to 
be relocated quickly and efficiently, as demonstrated in January 2020, 
following a fire at our Johnsons Workwear site in Exeter, and again 
in February 2020 following a flood at our Johnsons Workwear site in 
Treforest. Furthermore, material damage and business interruption 
insurance cover is in place such that damage to property and the 
increased cost of working following a loss of processing capacity may, in 
some circumstances, be recovered.

The Group seeks to minimise volatility and manage price risk through 
hedging and forward buying arrangements for its diesel, electricity and 
gas requirements.

Whilst we are unable to eradicate the risk of energy levies and/or taxes 
being introduced, we seek to mitigate such risk by continually investing 
in our sites and installing the latest technologically efficient machinery, 
for example, water and heat recovery systems.

The appointment of a new dedicated Head of Sustainability role in 
2021 and the launch of our refreshed Sustainability Strategy and Vision 
2030 targets in 2022 demonstrate the commitments we are making in 
this area. These commitments are further supported by Sustainability 
targets having been incorporated into Executive and Senior 
management remuneration targets in 2022 and again in 2023.

We have formed a Sustainability Committee to oversee our 
environmental commitments. The role of the Committee is to lend 
support, to monitor progress and provide guidance on our priority areas, 
ensuring that our targets are ambitious, realistic, and in the long-term 
interests of the Group, our stakeholders and the environment.

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54

“Our corporate culture defines who we 
are, what we stand for and how we do 
business. Our strong reputation has been 
built on the solid foundation of an ethical 
culture, underpinned by a well-defined 
and effective system of governance”.

56  Directors and Officers

57  Directors’ Report

60 

Statement of Directors’ Responsibilities in  
Respect of the Financial Statements

61 

Corporate Governance Report

76  Audit Committee Report

83  Nomination Committee Report

85  Directors’ Remuneration Report

 
 
 
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CORPORATE
GOVERNANCE

 
 
 
 
 
 
 
 
 
 
56

Directors and Officers

Jock Lennox
Non-Executive Chair

Peter Egan
Chief Executive Officer

Jock was appointed as Non-Executive Chair on 5 May 2021 having 
originally joined the Board as a Non-Executive Director and Chair 
Designate on 5 January 2021. Jock, a Chartered Accountant with extensive 
experience across a range of sectors, spent 30 years with Ernst & Young 
LLP (‘EY’), holding a number of leadership positions both in the UK and 
globally, including 20 years as a partner. Since leaving EY in 2009, he has 
developed an active board career and is currently the Senior Independent 
Director and Audit Committee Chair of Barratt Developments PLC and 
was previously Chair of Enquest PLC and Hill & Smith Holdings PLC. He has 
also served on the boards of Dixons Carphone PLC, Oxford Instruments 
PLC and A&J Mucklow Group PLC.

Peter was appointed as Chief Executive Officer on 1 January 2019 having 
previously held the role of Chief Operating Officer since 1 April 2018. He 
joined the Group in 1998 and has almost 30 years’ experience in the Textile 
Services industry. Prior to his appointment to the Board, Peter was the 
Managing Director of Johnsons Workwear, the Group’s workwear rental 
business, having also previously held a number of senior roles within that 
business. Peter is also a Board member of the European Textile Services 
Association.

Yvonne Monaghan
Chief Financial Officer

Chris Girling
Senior Independent Non-Executive Director

Yvonne has significant experience in the Textile Services industry having 
joined the Group as Group Management Accountant in 1984 after 
qualifying as a Chartered Accountant with Deloitte Haskins and Sells. She 
was appointed as Company Secretary and Group Financial Controller in 
1985 and joined the Board as Chief Financial Officer on 31 August 2007. 
Yvonne is also the Senior Independent Non-Executive Director and Chair 
of the Audit Committee of The Pebble Group PLC and, prior to stepping 
down from the Board in September 2020, was also the Senior Independent 
Non-Executive Director and Chair of the Audit Committee of NWF Group 
PLC. Yvonne was elected to the CBI North West Regional Council from  
1 January 2021.

Chris joined the Board as a Non-Executive Director on 29 August 2018. A 
Chartered Accountant by training, he has a background in a variety of 
sectors, including support services, distribution, construction and defence. 
Since retiring from full time executive roles in 2007, where he spent the 
last 16 years as Group Finance Director for two FTSE 250 support services 
companies, Chris has pursued a non-executive career. Chris is currently 
Chair of Trustees for the Slaughter and May Pension Fund. Chris was 
previously a Non-Executive Director and Chair of the Audit Committee of 
South East Water Limited, before stepping down, after 8 years, in January 
2023. Chris also served as the Senior Independent Non-Executive Director 
and Chair of the Audit Committee of Workspace Group PLC, prior to 
stepping down from the Workspace Group PLC Board in January 2022.

Nick Gregg
Independent Non-Executive Director

Nick joined the Board as a Non-Executive Director on 1 January 2016.  
Nick has considerable experience in business to business service 
industries having been Managing Director of the Local Government 
division of Ferrovial-owned public services business Amey, Managing 
Director of Biffa Waste Services Collections Division and Managing 
Director of ATS Euromaster (Michelin). Nick’s early career was spent at 
Mobil Oil Company, leaving as Managing Director of the UK business, 
having previously held roles in sales, marketing and operations as well  
as key project roles in finance and IT.

Nicola Keach
Independent Non-Executive Director  
(Appointed 1 June 2022)

Nicola joined the Board as a Non-Executive Director on 1 June 2022. 
She has extensive experience across a range of sectors, having worked 
within a number of B2B service organisations of scale. Nicola is Chief 
Executive Officer of Tivoli Group, the UK’s leading independent grounds 
maintenance provider, having joined the company in November 2021 with 
a remit to grow the business both organically and through aggressive 
acquisition. Prior to joining Tivoli, Nicola spent nearly a decade at utilities 
company ENGIE, latterly as Chief Executive Officer for the UK and Ireland. 
Nicola’s early career was with Serco, the FTSE 250 provider of public 
services, where she quickly progressed to hold a number of leadership 
roles, including National Operations Director for Healthcare and Business 
Development Director for Healthcare.

Christopher Clarkson
Company Secretary  
(Appointed 5 September 2022)

Chris was appointed General Counsel & Company Secretary on 5 
September 2022. Chris started his career at the international law firm DLA 
Piper UK LLP where he qualified as a Solicitor in 2008. He joined Brammer 
plc (now Rubix), the pan-European industrial distributor, in 2011 and was 
appointed Head of Legal in 2017.

 
 
 
 
57

Directors’ Report

The Directors present their Annual Report and the audited 
Consolidated and Company Financial Statements for the year 
ended 31 December 2022.

The Corporate Governance Report on pages 61 to 75, and 
the report on Sustainability on pages 28 to 46 (with regard 
to information about the employment of disabled persons, 
employee involvement and share schemes) are also incorporated 
into this Report by reference.

Principal Activities and Business Overview
Johnson Service Group PLC (the ‘Company’) is incorporated and 
domiciled in the UK, its registered number is 523335 and the 
address of its registered office is Johnson House, Abbots Park, 
Monks Way, Preston Brook, Cheshire, WA7 3GH. The Company is 
a public limited company and has its primary listing on the AIM 
division of the London Stock Exchange.

The principal activities and business overview of the Group are 
set out within the Strategic Review.

Results and Dividends 
The Group’s retained profit after taxation for the year from all 
operations amounted to £29.0 million (2021: £6.6 million retained 
profit after taxation).

The dividend comprises an interim dividend of 0.8 pence (2021: 
nil) per Ordinary share and a proposed final dividend of 1.6 pence 
(2021: nil) per Ordinary share. This total dividend of 2.4 pence 
per Ordinary share, subject to the approval of Shareholders, 
will amount to a dividend distribution for the year, based on the 
number of shares in issue as at the date of this report, of £10.4  
million (2021: £nil). Given the ongoing share buyback programme 
however, the Directors anticipate that the actual distribution for 
the full year will ultimately be less than the amount stated above.

Share Buyback Programme
On 15 September 2022, the Company announced the 
commencement of a share buyback programme with an 
aggregate market value equivalent of up to £27.5 million 
(excluding expenses). The sole purpose of the share buyback 
programme is to reduce the Company’s share capital. Pursuant 
to the share buyback programme, the Company entered into a 
non-discretionary instruction with Investec Bank plc to purchase 
up to £27.5 million (excluding expenses) of the Company’s 
Ordinary shares of 10 pence each and to make trading decisions 
under the share buyback programme independently of the 
Company in accordance with certain pre-set parameters. The 
share buyback programme commenced on 15 September 2022 
and is intended to end no later than the date of the Company’s 
Annual General Meeting. 

During the year the Company bought back through market 
purchases on the London Stock Exchange 6,222,227 Ordinary 
shares with a nominal value of 10 pence each, representing 1.4% 
of the shares in issue prior to the commencement of the share 
buyback programme. The total consideration payable, including 
expenses, was £5.7 million of which £5.6 million was expended 
during the year. All of the Ordinary shares bought back pursuant 
to the share buyback programme will be cancelled. Due to the 
share buy back programme commencing in the latter part of the 
year, the number of shares bought back had a limited impact on 
the weighed average number of shares in issue during the year, 
as used for the purposes of calculating earnings per share.

Share Capital
The Companies Act 2006 no longer requires companies to have 
an authorised share capital.

The total issued share capital at the end of the year and 
the outstanding share options are given in note 29 to the 
Consolidated Financial Statements.

Shareholders’ Authority for the Purchase by the Company 
of its own Shares
At the 2022 Annual General Meeting, Shareholders authorised 
the Company to make market purchases of up to a maximum 
aggregate of 44,525,663 Ordinary shares, which represented 
approximately 10% of the Company’s issued Ordinary share 
capital on the latest practicable date prior to publication of 
the 2022 Notice of Annual General Meeting. The minimum price 
allowed for such purchases is 10 pence and the maximum is 105% 
of the average of the middle market quotation of such shares 
for the five business days immediately preceding the day of 
purchase. Except for amending the maximum number of shares 
subject to the authority, the Directors intend to seek renewal of 
this authority, which is due to expire at the conclusion of the 2023 
Annual General Meeting. Further details are given in the 2023 
Notice of Annual General Meeting.

Acquisitions and Discontinued Operations
Details of acquisitions and discontinued operations during the 
current and preceding year are given in notes 34 and 35 to the 
Consolidated Financial Statements.

Events after the Reporting Period
On 13 February 2023, the Group acquired the entire issued share 
capital of Regency Laundry Limited for a cash consideration of 
£5.75 million on a debt free, cash free basis and subject to an 
adjustment for normalised working capital. Further details are 
provided in note 39.

There were no other events occurring after the balance sheet 
date that require disclosing in accordance with Schedule 7 of the 
Large and Medium Sized Companies and Groups Regulations.

Directors
Details of the Directors of the Company are shown on page 56. 
With the exception of Nicola Keach, who was appointed to the 
Board as an additional Independent Non-Executive Director on  
1 June 2022, they all held office throughout the year and up to the 
date of approving this Report.

Directors’ Interests
Share Capital
The interests of the Directors who were in office at 31 December 
2022, together with the interests of their close family, in the 
shares of the Company at the commencement or, if later, date 
of appointment, and close of the financial year are disclosed in 
the Directors’ Remuneration Report. Details of the Company’s 
interest in its own shares are disclosed in note 32 to the 
Consolidated Financial Statements.

Contracts
None of the Directors have any material interests in contracts of 
the Company or the Group.

Directors’ Indemnity
In accordance with the Articles of Association and to the extent 
permitted by law, the Directors are granted an indemnity from 
the Company in respect of certain liabilities incurred as a result 
of their office. In respect of those matters for which the Directors 

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE58

Directors’ Report
Continued >

may not be indemnified, the Company maintained a directors’ 
and officers’ liability third party insurance policy throughout 
the financial year and up to the date of approval of these 
financial statements. Neither the indemnity nor the insurance 
provides cover in the event that a Director is proven to have 
acted dishonestly or fraudulently. No claim was made under this 
provision during the year.

Articles of Association
Subject to certain limited exceptions, the Company’s Articles of 
Association may only be amended by Special Resolution at a 
general meeting of the Shareholders.

Charitable Donations
Details of charitable donations during the current and preceding 
financial year are set out within the Sustainability Report.

Political Donations
It is the Company’s policy not to make political donations. The 
Directors confirm that no donations for political purposes were 
made during the year (2021: £nil).

Independent Auditors
The auditors, Grant Thornton UK LLP, have indicated their 
willingness to continue in office. In accordance with the 
recommendation of the Audit Committee, as disclosed on page 
80, and as required by Section 489 of the Companies Act 2006, a 
resolution to reappoint Grant Thornton as the external auditor 
will be proposed at the Annual General Meeting.

Statement on Engagement with 
Stakeholders
The success of our strategy is reliant on the support and 
commitment of all our stakeholders. Their interests are important 
to us and we are committed to maintaining strong, positive 
relationships with them, built on a foundation of mutual respect, 
trust and understanding. The table on page 16 and the section 
172(1) statement on page 17 provide a high-level overview of how 
we engage with our stakeholders.

Policy on Payment to Suppliers
Prompt Payment Code
The Company and its subsidiaries fully support the standards 
set out within the Prompt Payment Code (‘PPC’) in respect of all 
suppliers. The PPC sets standards for payment practices and 
best practice and is administered by the Chartered Institute 
of Credit Management. The main features of the PPC are that 
payment terms are agreed at the outset of a transaction and are 
adhered to; that there is a clear and consistent policy that bills 
will be paid in accordance with the contract; and that there are 
no alterations to payment terms without prior agreement.

Payment Practice Reporting
Regulations made under Section 3 of the Small Business, 
Enterprise and Employment Act 2015 introduced a requirement 
on the UK’s largest companies to report on a half-yearly 

basis their payment practices, policies and performance. The 
requirement to report is based upon a company having annual 
revenue of £36.0 million or more; the Parent Company has 
revenue of £nil hence the Group has reported under its main 
trading subsidiary, Johnsons Textile Services Limited.

Johnsons Textile Services Limited was required to publish 
supplier payment information for the six months ended 30 
June 2022 and for the six months ended 31 December 2022. The 
average time taken to pay invoices in each of those periods was 
51 days and 51 days, respectively. The comparative figures for 
2021 were 48 days and 53 days, respectively. Johnsons Textile 
Services Limited trades through a number of brands, each of 
which have varying payment terms with their suppliers, however, 
such terms typically range from 60 days from date of invoice 
through to 60 days from end of the month in which the invoice 
was raised.

Further information was published through an online 
service provided by the Government and can be viewed by 
visiting https://check-payment-practices.service.gov.uk/
company/00464645/reports.

Dispute Resolution Process
We seek to resolve any issues in the first instance between the 
most relevant representatives of our Company and the supplier. 
If the matter cannot be resolved it may then be escalated to 
senior members of both the supplier and ourselves. We are 
very proud to have built up longstanding relationships with a 
significant proportion of our suppliers and will always endeavour 
to work in a collaborative manner with them in order to resolve 
any disputes that may arise. Once resolved, we would aim to pay 
the supplier within the agreed contractual terms between us 
or, if the contractual due date has passed, at the next available 
opportunity.

Streamlined Energy and Carbon Reporting 
(SECR)
The Group is required to report, in accordance with the 
Companies (Directors’ Report) and Limited Liability Partnerships 
(Energy and Carbon Report) Regulations 2018, its energy use and 
carbon emissions for the financial year ended 31 December 2022. 
As allowed by the legislation, and in order to allow for sufficient 
time to compile the data and complete the reporting, the annual 
period used to calculate energy use and emissions was set as the 
12 months ended 30 September 2022.

Relevant disclosures are provided on pages 34 to 41.

Financial Risk Management
The Directors acknowledge that the Group’s activities expose it 
to a variety of financial risks, including interest rate risk, credit 
risk and liquidity risk. The Group’s overall risk management 
programme focuses on the unpredictability of financial markets 
and seeks to minimise potential adverse effects on the Group’s 
financial performance. Risk management is carried out centrally 
under policies approved by the Board. Further details are set out 
within the Audit Committee Report on pages 81 to 82.

59

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Half Yearly Reporting
The Company no longer publishes half yearly reports for 
individual circulation to Shareholders. Information that would 
normally be included in a half yearly report is made available on 
the Company’s website at www.jsg.com.

2023 Annual General Meeting
The Directors intend that the 2023 Annual General Meeting 
(the ‘Meeting’ or the ‘AGM’) of Johnson Service Group PLC (the 
‘Company’) will be held at the DoubleTree by Hilton Hotel & Spa 
Chester, Warrington Road, Hoole, Chester, CH2 3PD on Thursday 4 
May 2023 at 11:00am. 

As we did last year, and in order to reduce the Company’s 
environmental impact, our intention is to once again remove 
paper from the voting process as far as possible. As a result, 
Shareholders will not receive a hard copy form of proxy for the 
AGM but will instead be able to register their vote electronically.

An explanation of the resolutions to be proposed at the Meeting, 
together with details on electronic voting, is included in the 
Notice of Annual General Meeting accompanying this Annual 
Report.

Going Concern
Background and Summary
After careful assessment, the Directors have adopted the 
going concern basis in preparing these financial statements. 
The process and key judgments in coming to this conclusion 
are set out below. The going concern status of the Company is 
intrinsically linked to that of the Group.

The Group has also performed a reverse stress test against 
the base monthly cash flow projections referred to above in 
order to determine the performance level that would result in a 
reduction in headroom against its committed facilities to nil or 
a breach of its covenants. The interest cover covenant would be 
breached in the event that adjusted operating profit reduced to 
approximately 60% of 2022 levels. The Directors do not consider 
this scenario to be plausible.

The Group has also considered the impact of a more modest 
increase in interest rates alongside the reduction required in 
adjusted operating profit to cause a breach in the interest cover 
covenant. Again, the Directors do not consider such a scenario to 
be plausible.

As a further stress test, the Group considered the impact of 
increasing interest rates. The Directors do not consider the 
magnitude of the increase in interest rates that would be 
required in order for a covenant to be breached to be plausible.

Each of the stress tests assume no mitigating actions are 
taken. Mitigating actions available to the Group, should they be 
required, include reductions in discretionary capital expenditure 
and ceasing dividend payments.

Liquidity

The Group has access to a committed Revolving Credit Facility 
of £85.0 million (the ‘Facility’) which matures in August 2025. The 
terms of the Facility provide an option to extend the term for up 
to a further two years and an option to increase the Facility by 
up to a further £50.0 million, both with bank consent. The Facility 
is considerably in excess of our anticipated borrowings and 
provides ample liquidity for current commitments. 

The Group’s business activities, together with the factors likely 
to affect its future development, performance and position 
are set out in the Strategic Review, Chair’s Statement and Chief 
Executive’s Operating Review. The financial position of the 
Group, its cash flows, liquidity position and borrowing facilities 
are described in the Financial Review. In addition, note 27 to 
the Consolidated Financial Statements includes the Group’s 
objectives, policies and processes for managing its capital, its 
financial risk management objectives, details of its financial 
instruments and hedging activities, and its exposure to credit risk 
and liquidity risk.

Going Concern Statement
After considering the monthly cash flow projections, the stress 
tests and the facilities available to the Group and Company, the 
Directors have a reasonable expectation that the Group and 
Company have adequate resources for their operational needs, 
will remain in compliance with the financial covenants set out 
in the bank facility agreement and will continue in operation 
for at least the period to 30 June 2024. Accordingly, and having 
reassessed the principal risks and uncertainties, the Directors 
considered it appropriate to adopt the going concern basis in 
preparing the Group and Company financial statements.

Going Concern Assessment
Cash Flows, Covenants and Stress Testing

For the purposes of the going concern assessment, the Directors 
have prepared monthly cash flow projections for the period to 
30 June 2024 (the assessment period). The Directors consider this 
to be a reasonable period for the going concern assessment as 
it enables us to consider the potential impact of macroeconomic 
and geopolitical factors over an extended period. The cash 
flow projections show that the Group has significant headroom 
against its committed facilities and can meet its financial 
covenant obligations.

Viability Statement
A statement on the future prospects of the Group is included 
within the Strategic Review.

By order of the Board

Christopher Clarkson
Company Secretary

6 March 2023

Johnson Service Group PLC
Registered in England and Wales No.523335

 
 
 
 
 
 
 
 
 
 
60

Statement of Directors’ 
Responsibilities in Respect of the 
Financial Statements

The Directors are responsible for preparing the Strategic Report, Directors’ Report, the Directors’ Remuneration Report and the 
financial statements in accordance with applicable law and regulations.

Company law requires the Directors to prepare financial statements for each financial year. Under that law the Directors have to 
prepare the Group and Company financial statements in accordance with UK-adopted international accounting standards. Under 
company law the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of 
the state of affairs of the Group and Company and of the profit or loss of the Group for that period.

In preparing the financial statements, the Directors are required to:

• 

select suitable accounting policies and then apply them consistently;

•  make judgements and accounting estimates that are reasonable and prudent; and

• 

state whether applicable UK-adopted international accounting standards have been followed, subject to any material 
departures disclosed and explained in the financial statements.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Group and 
Company’s transactions and disclose with reasonable accuracy at any time the financial position of the Group and Company and 
enable them to ensure that the financial statements and the Directors’ Remuneration Report comply with the Companies Act 2006. 
They are also responsible for safeguarding the assets of the Group and Company and hence for taking reasonable steps for the 
prevention and detection of fraud and other irregularities.

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Group’s 
website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from 
legislation in other jurisdictions.

The Directors are responsible for preparing the Annual Report in accordance with applicable law and regulations. Having taken 
advice from the Audit Committee, the Directors consider that the Annual Report and the financial statements, taken as a whole, 
provides the information necessary to assess the Group and Company’s performance, business model and strategy and is fair, 
balanced and understandable. 

To the best of our knowledge:

• 

• 

the Group financial statements, prepared in accordance with UK-adopted international accounting standards, give a true 
and fair view of the assets, liabilities, financial position and profit or loss of the Company and the undertakings included in the 
consolidation, taken as a whole; and

the Strategic Report and Directors’ Report include a fair review of the development and performance of the business and the 
position of the Company and the undertakings included in the consolidation, taken as a whole, together with a description of the 
principal risks and uncertainties that they face,

The Directors confirm that:

• 

• 

so far as each Director is aware, there is no relevant audit information of which the Group and Company’s auditor is unaware; and

the Directors have taken all the steps that they ought to have taken as a Director in order to make themselves aware of any 
relevant audit information and to establish that the Group and Company’s auditor is aware of that information.

On behalf of the Board

Peter Egan
Chief Executive Officer

6 March 2023

Yvonne Monaghan
Chief Financial Officer

6 March 2023

61

Corporate Governance Report

“We are committed to high standards of corporate governance which we consider are critical 
to business integrity and to maintaining investors’ trust in us. We expect all our directors, 
employees and suppliers to act with honesty, integrity and fairness. Our business principles 
set out the standards we set ourselves to ensure we operate lawfully, with integrity and with 
respect for others”.

Legislative Overview

As an AIM listed company, we are required to provide details of a recognised corporate governance code that the Board has 
decided to apply, together with an explanation of how the Company complies with that code and, where it departs from its chosen 
code, an explanation for the reasons for doing so. All companies with a Premium Listing of equity shares in the UK are required 
to comply with the Financial Reporting Council’s 2018 UK Corporate Governance Code (the ‘Code’). The Board is committed to the 
highest standards of corporate governance and determined that it was, therefore, appropriate to apply the Code.

The Code, which can be found on the Financial Reporting Council’s website at www.frc.org.uk, is the product of extensive 
consultation and places emphasis on businesses establishing a corporate culture that is aligned with the company purpose and 
business strategy and which promotes integrity and values diversity. The Code is divided into five sections, as follows:

1)  Board Leadership and Company Purpose
2)  Division of Responsibilities
3)  Composition, Succession and Evaluation

4)  Audit, Risk and Internal Control
5)  Remuneration

Each of the above sections contain an overriding set of ‘Principles’ supported by more detailed ‘Provisions’.

This Corporate Governance Report describes how the Board has applied the main Principles of good governance and complied with 
the relevant Provisions as set out in the Code for the year under review. To the extent necessary, certain information is incorporated 
into this Report by reference.

Our Governance Structure

Chair – Jock Lennox

Key objectives:
• leadership, operation and governance of the Board
• setting the agenda and direction for the Board

The Board of Johnson Service Group PLC

Membership currently comprises the Chair, two Executive Directors and three independent 
Non-Executive Directors (including the Senior Independent Director)
Chair: Jock Lennox
Key objectives:
• 
•  setting the Group’s strategy

responsible for the overall conduct of the Group’s business

Audit Committee

Nomination Committee

Remuneration Committee

Sustainability Committee

Membership comprises the 
Non-Executive Directors
Chair: Chris Girling
Key objectives:
•  management of the Group’s system 

of internal control, business risks and 
related compliance activities
to review the activity and 
performance of the internal audit 
function and external auditors
to provide effective governance over 
the Group’s financial results

• 

• 

Membership comprises the Chair and 
Non-Executive Directors
Chair: Jock Lennox
Key objectives:
• 

to ensure the Board comprises 
individuals with the necessary skills, 
knowledge and experience
to give consideration to succession 
planning and the leadership needs 
of the Group

• 

Membership comprises the  Chair  
and Non-Executive Directors
Chair: Nick Gregg
Key objectives:
• 

to assess and make 
recommendations to the Board on 
the policy of executive remuneration

Membership comprises the Group 
Management Board and the Head of 
Sustainability

Chair: Peter Egan
Key objectives:
• 

to assist the Board in the discharge 
of its duties relating to the Group’s 
corporate and societal obligations 
and its reputations as a responsible 
corporate citizen.

Chief Executive Officer

Group Management Board

Peter Egan
Key objectives:
responsible for the overall
• 
  management of the business
• 

responsible for the implementation 
of strategy and policy

Membership comprises the two Executive Directors, divisional Managing Directors and 
Group function heads
Chair: Peter Egan
Key objectives:
• 
•  monitoring financial and competitive performance
•  business development and projects
•  succession planning across the business

implementation of the Board’s strategy

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE62

Corporate Governance Report
Continued >

Compliance with the Code
The Company has applied the Principles and complied with the Provisions of the Code throughout the year ended 31 December 2022, 
other than in relation to the following:

Provision

Explanation

34

Articles of Association – Maximum Aggregate Fees Payable to Non-Executive Directors
Non-Executive Directors’ fees are subject to annual review with any increases generally applying with effect from 
1 January. Under the Company’s Articles of Association, the total annual fees that may be paid to the Company’s 
Non-Executive Directors is limited to £250,000 in aggregate or such larger sum as the Company may, by Ordinary 
Resolution, determine. The current cap of £250,000 has been in place since 2003. 

Non-Executive Directors’ fees have, historically, been subject to periodic benchmarking to provide a degree of 
independent confirmation of the fee levels. Whilst the Board determined and approved the fees payable to the 
Non-Executive Directors, and believes that the Non-Executive Directors’ fees are in line with market rates and 
appropriately reflect the time commitment and responsibilities of the role, the aggregate fees paid to the Non-
Executive Directors in the financial years ended 31 December 2021 (£279,000) and 31 December 2022 (£289,000) 
exceeded the current aggregate cap of £250,000 stated in the Company’s Articles of Association. 

Accordingly, as permitted by the Company’s Articles of Association, the Company will seek, at the AGM, Shareholder 
approval to increase the maximum aggregate fees that the Company can pay to its Non-Executive Directors, as 
stated in the Articles of Association, from the current maximum cap of £250,000 to £500,000. The Board considers 
that this increased amount appropriately takes account of the effects of inflation, since 2003, on the current 
£250,000 cap; takes account of the increased number of Non-Executive Directors (following the appointment of 
Nicola Keach to the Board in June 2022); and provides a degree of headroom to enable the Company to continue 
to pay its Non-Executive Directors in accordance with letters of appointment, facilitate future additional Non-
Executive Director appointments (for example, in support of Board succession planning activity) and increases 
in Non-Executive Director remuneration, ensuring that the Company has the ability to attract and retain suitably 
qualified Non-Executive Directors in future. The Board will continue to periodically benchmark Non-Executive 
Directors’ fees and continue to disclose, in the Annual Report, any changes in the level of Non-Executive Directors’ 
fees from year to year. 

In the meantime, the Board has agreed to maintain the Non-Executive Directors’ fees at their current, FY2022, rates 
and will only apply the proposed 3.5% increase to Non-Executive Directors’ base fees with retrospective effect, from 
1 January 2023, on obtaining Shareholder approval, at the forthcoming annual general meeting, of the proposed 
increase to the aggregate cap on Non-Executive Directors’ fees in the Company’s Articles of Association. 

Post-employment shareholding requirement
We have not introduced a formal post-employment shareholding requirement for the Executive Directors. We 
believe that our current approach provides for a sufficient long-term alignment of interests between executives 
and Shareholders through, for example, the LTIP and the existing personal shareholding requirement (which 
applies during employment). The Remuneration Committee has in addition, for LTIPs granted in 2019 and thereafter, 
introduced a two-year post-vesting holding period. Furthermore, as previously disclosed, during 2019, the 
Committee also increased the personal shareholding requirement from 100% to 200% of basic salary. We will keep 
this under regular review as market practice in this area develops.

Pensions
Pension rates for the CEO and CFO reflect historic entitlements. We have not yet fully aligned Executive Director 
pensions with the wider workforce; however, we are aware of the general investor expectation in this area and 
action has been taken. Whilst provision for both the CEO and the CFO remains above the workforce average, we 
have (as previously disclosed) moved the effective pension contribution rate for the CEO closer towards the rate 
payable to the wider workforce. Furthermore, we have recently agreed that, with effect from 1 January 2023 the 
pension contribution rate for the CFO will be reduced to 15 per cent of base salary and then further reduce to 12 
per cent of base salary and then 9 per cent of base salary with effect from 1 January 2024 and 1 January 2025, 
respectively. For all new executive appointments to the Board, the employer pension contribution rate will be 
aligned with that available to the majority of the workforce (currently 6 per cent).

36

38

63

Section 1: Board Leadership & Company Purpose

Principles:

A.  A successful company is led by an effective and entrepreneurial board, whose role is to promote the long-term sustainable 

success of the company, generating value for shareholders and contributing to wider society.

B.  The board should establish the company’s purpose, values and strategy, and satisfy itself that these and its culture are 

aligned. All directors must act with integrity, lead by example and promote the desired culture.

C.  The board should ensure that the necessary resources are in place for the company to meet its objectives and measure 

performance against them. The board should also establish a framework of prudent and effective controls, which enable 
risk to be assessed and managed.

D. 

In order for the company to meet its responsibilities to shareholders and stakeholders, the board should ensure effective 
engagement with, and encourage participation from, these parties.

E.  The board should ensure that workforce policies and practices are consistent with the company’s values and support its 

long-term sustainable success. The workforce should be able to raise any matters of concern.

Overview of the Board
The Board comprises the Non-Executive Chair, two Executive Directors and, with effect from 1 June 2022 (following the appointment 
of Nicola Keach to the Board as an additional Independent Non-Executive Director) three Independent Non-Executive Directors 
and has overall responsibility for the performance and long-term sustainable success of the Group. Operating in an effective and 
entrepreneurial spirit, the Board is responsible for health and safety, leadership, agreeing the strategic direction of the Group, 
sustainability, promoting high standards of internal control, risk management and corporate governance, setting the budget, 
overseeing performance and discharging certain legal responsibilities. The Board also plays a key role in developing and monitoring 
our culture, our values, our brand and our reputation.

The Board has spent time in the business both collectively and as individuals, exploring specific business areas through presentations, 
meetings and dialogue with colleagues and our stakeholders. Throughout the year, the Board, supported by its Committees, has 
covered a broad range of topics to ensure that we continually review and challenge matters of importance to our stakeholders.

Further details on the Group’s mission, vision, values, targets and culture, together with information on our strategy and business 
model, are set out within the Strategic Report on pages 5 to 53.

Specific Responsibilities of the Board
The Board, in addition to routine consideration of both financial and operational matters, determines the strategic direction of the 
Group. The Board has a formal schedule of matters specifically reserved for its decision which can only be amended by the Board itself.

The specific responsibilities reserved for the Board include:

•  development and approval of the Group’s long-term objectives, overall strategy, mission, vision, values and targets;

•  health and safety matters;

• 

sustainability matters;

•  approval of the annual budget;

•  monitoring of operational and financial performance against plans and budgets;

•  approval of major acquisitions, disposals and capital expenditure;

•  approval of any changes to the capital structure of the Group;

•  design and approval of dividend policy;

•  approval of appointments to the Board and of the Company Secretary;

• 

consideration of succession planning for key members of the management team; and

•  determining the terms of reference for the Board committees.

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE64

Corporate Governance Report
Continued >

Roles in the Boardroom

Non-Executive Chair

Jock Lennox

Senior Independent Non-Executive Director

Chris Girling

Leads the Board and ensures its overall effectiveness in discharging 
its duties

Provides a sounding board for the Chair and serves as an intermediary 
for other directors and shareholders

• 

• 

• 

• 

• 

shapes the culture in the boardroom and promotes openness, 
challenge and debate
sets the agenda for Board meetings, focusing on strategy, 
performance, value creation, risk management, culture, 
stakeholders and accountability
chairs meetings ensuring there is timely information flow before 
meetings and adequate time for discussion and debate
fosters relationships based on trust, mutual respect and open 
communication inside and outside the boardroom
leads relations with major shareholders in order to understand 
their views on governance and performance against strategy

• 

provides the Chair with support in the delivery of objectives, where 
necessary

•  works closely with the Nomination Committee, leads the process 
for the evaluation of the Chair and ensures orderly succession of 
the Chair’s role
acts as an alternative contact for shareholders, providing a 
means of raising concerns other than with the Chair or senior 
management

• 

Independent Non-Executive Directors

Executive Directors

Chris Girling
Nick Gregg
Nicola Keach (Appointed 1 June 2022)

Ensure that no individual or small group of individuals can dominate 
the Board’s decision making

• 

• 

independent non-executive directors meeting the independence 
criteria set out in the Code (excluding the chair), currently comprise 
50% of Board membership
provide constructive challenge, give strategic guidance, offer 
specialist advice and hold executive management to account

Peter Egan (CEO)
Yvonne Monaghan (CFO)

Lead the implementation of the Group’s strategy set by the Board

• 

• 

• 

the Group CEO is responsible for delivering the strategy and the 
overall management of the Group
the Group CEO leads the Group Management Board and ensures 
its effectiveness in managing the overall operations and resources 
of the Group
the executive directors provide information and presentations to 
the Board and participate in Board discussions regarding Group 
management, financial and operational matters

Designated Non-Executive Director for Workforce Engagement

Company Secretary

Nick Gregg

Provides an effective engagement mechanism for the Board to 
understand the views of the workforce

• 

• 

brings the views and experiences of the workforce into the 
boardroom
enables the Board to consider the views of the workforce in its 
discussions and decision making

Christopher Clarkson (Appointed 5 September 2022)
Tim Morris (Until 5 September 2022)

Supports the Chair and ensures directors have access to the 
information they need to perform their roles

• 

• 

provides a channel for Board and committee communications and 
provides a link between the Board and management
advises the Board on corporate governance matters and supports 
the Board in applying the Code and complying with other statutory 
and regulatory requirements

Key Board Activities in the Year
Key activities of the Board during 2022 included, inter alia:

•  ongoing monitoring of the Group’s Health and Safety performance;

• 

• 

• 

• 

• 

• 

• 

• 

regular review, and formal approval in March and August, of the Group’s risk assessment processes and principal risks and 
uncertainties;

the review and approval of the half year and full year financial statements;

the review and approval of major capital and investment projects;

succession planning, including consideration and approval of the appointment of Nicola Keach to the Board in June; 

consideration and approval of a new £85 million revolving credit facility in August; 

consideration and approval of the launch of a £27.5 million (excluding expenses) share buyback programme in September;

consideration and approval of an interim dividend of 0.8 pence per Ordinary share paid in November; and

consideration and approval of 2023 – 2025 Budget. 

65

Insight into the Boardroom
The following is a summary of the significant matters considered by the Board at its scheduled meetings throughout the year:

January

March

May

•  Minutes/matters arising
•  Health & Safety and Environmental 

•  Minutes/matters arising
•  Health & Safety and Environmental 

•  Minutes/matters arising
•  Health & Safety and Environmental 

matters

matters

matters

Sustainability update 

•  Cyber Security review and update
• 
•  CEO’s trading and operational review
•  M&A and strategy update
Financial performance
• 
• 
Employee engagement
•  Board Evaluation Review 
• 
•  Approval of Modern Slavery 

Investor analysis

Statement
SAYE Grant Analysis

• 

•  CEO’s trading and operational review
•  M&A and strategy update
Sustainability matters
• 
Employee engagement 
• 
• 
Financial performance
•  Going concern and viability 

assessment

•  Bank Facility update
• 
Investor analysis
•  Biannual major risk assessment
•  Draft final results announcement
•  Draft Annual Report and Accounts
•  Draft Investor Presentation
•  Draft AGM Notice
•  NED Recruitment update

•  CEO’s trading and operational review
•  M&A and strategy update
Sustainability matters
• 
Employee engagement 
• 
Financial performance
• 
• 
Investor analysis
•  Provisional AGM Voting
Institutional Feedback
• 
SAYE Scheme – Consideration of 2022 
• 
Grant 

June

August

October

•  Minutes/matters arising
•  Health & Safety and Environmental 

•  Minutes/matters arising
•  Health & Safety and Environmental 

matters

matters

Strategy meeting

•  CEO’s trading and operational review
• 
•  M&A strategy
•  Capital investment strategy and 

• 
• 

update 
Sustainability strategy 
Succession Planning, Recruitment & 
Retention strategy
Financial performance

• 
•  New Bank Facility 
• 

Investor analysis and Investor 
feedback re: AGM voting

•  CEO’s trading and operational review
•  M&A and strategy update
• 

Sustainability update and inaugural 
Sustainability Report
Succession Planning and Employee 
Engagement
Financial performance

• 
•  Updated FY22 forecast Investor 

• 

analysis

•  Capital allocation/Share buyback
•  Biannual major risk assessment 
•  Draft interim results announcement
•  Going concern assessment

•  Minutes/matters arising 
• 
Financial performance
•  Health & Safety and Environmental 

matters

•  CEO’s trading and operational review
•  Business updates 
•  M&A and strategy update 
• 
•  Corporate Governance 
• 
•  Board effectiveness review process 

Investor analysis

Share buyback 

November

•  Minutes/matters arising
•  Health & Safety and Environmental matters
•  CEO’s trading and operational review
•  Business updates
•  M&A and strategy update
Employee engagement
• 
Sustainability Committee Update including approval of Equality, Diversity and Inclusion Policy
• 
Financial performance
• 
•  Consideration and approval of 2023-2025 Budget 
• 
•  Approval of Tax Strategy
• 
•  Review and approval of Committee Terms of Reference
•  Review of NED fees 

Investor analysis

SAYE Scheme 

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE66

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Continued >

Consideration of Stakeholder Interests
The examples below give an insight into how the Board had regard for the interests of its stakeholders in certain of its principal 
decision-making processes during the year:

Principal Decision: 
Stakeholders: 

Sustainability and Climate Change
Employees, Customers, Suppliers, Communities, Shareholders

The Board recognises the seriousness of the implications of climate change and sustainability matters for the Group, its stakeholders 
and the planet, and has taken the decision to make this a central part of the Board’s deliberations and oversight. During the year, 
the Board approved for publication ‘The Johnsons Way’ – our refreshed strategy which sets out the framework that underpins our 
approach to sustainability. In addition, in August 2022, the Group published its inaugural Sustainability report. The Board firmly believes 
that embedding a best in class sustainability programme throughout our operations will help position us as a leader in responding to 
the challenges faced by the textile services industry and prove to be a differentiator for our customers.

Principal Decision: 
Stakeholders: 

New Bank Facility
Employees, Customers, Suppliers, Communities, Shareholders

On 8 August 2022, a new £85 million bank facility was entered into for an initial three-year term. The initial margin is 1.45% over SONIA. 
The terms of the facility provide an option to extend the term for up to a further two years and an option to increase the facility by up 
to a further £50 million, both with bank consent. In making its decision to approve entering into the bank facility, the Board considered 
the requirement for stable sources of finance in order for the Company to effectively operate all facets of its operations, including the 
pursuit of the Company’s sustainability agenda, it being the Company’s intention to add sustainability performance targets to the 
facility in the near future. After careful consideration, the Board resolved that it was for the benefit of the Company and its stakeholders 
and was most likely to promote the success of the Company for the benefit of its members as a whole, to enter into the new £85 million 
bank facility.

Principal Decision: 
Stakeholders: 

Interim Dividend
Shareholders

Reflecting the post COVID-19 pandemic recovery and the resumption of more normal levels of cash generation, in the first half of 2022, 
the Board approved an interim dividend of 0.8 pence per Ordinary share which was paid on 4 November 2022. The interim dividend 
represents a return to the Company’s progressive dividend policy and the Board’s current intention to reduce dividend cover from the 
Company’s historical level of cover of 3 times cover to 2.5 times cover by financial year 2024. 

In reaching this decision, the Board carefully considered a number of factors including the importance of a dividend to the Company’s 
shareholders, having regard to the Board’s announcement, in March 2020, of its decision to suspend dividend payments in order to 
prioritise the protection of the business from the negative impacts of the COVID-19 pandemic, the resumption of more normalised 
trading levels and the Group ceasing to receive payments under the Government’s Coronavirus Job Retention Scheme. 

Principal Decision: 
Stakeholders: 

Share Buyback
Shareholders 

The Group’s objective is to employ a disciplined approach to investment, returns and capital efficiency to deliver sustainable 
compounding growth whilst also maintaining a strong balance sheet. Against this backdrop, in September 2022, the Company 
announced the launch of a share buyback programme of the Company’s Ordinary shares for up to a maximum aggregate 
consideration of £27.5 million (excluding expenses). In reaching its decision, the Board considered ongoing capital expenditure at 
current levels to fund organic growth, payment of dividends and acquisitions within the M&A pipeline. After taking account of these 
factors, the Group had significant headroom under its committed facilities and target leverage. Accordingly, the Board concluded 
that the share buyback programme is prudent, reflects the cash generative ability of the Group, maintains a strong balance sheet 
consistent with its capital allocation policy and would therefore promote the success of the Company for the benefit of its members as 
a whole.

 
 
 
 
67

Board Committees
The Committees of the Board which met during 2022 are:

• 

• 

• 

the Audit Committee;

the Nomination Committee; and

the Remuneration Committee.

Each Committee has written terms of reference, which are available on the Group’s website. Separate reports for each of these 
Committees are included in this Annual Report.

Linked to the launch of our refreshed sustainability strategy an additional Committee of the Board, the Sustainability Committee, 
was established. The Sustainability Committee’s membership is comprised of the Group’s Management Board (which includes the 
Company’s Executive Directors) plus the Group’s Head of Sustainability and is chaired by the Chief Executive Officer. Whilst not 
members of the Sustainability Committee, the Non-Executive Chair of the Company and the Independent Non-Executive Directors of 
the Company are also entitled to attend meetings of the Sustainability Committee. The Sustainability Committee’s purpose is to assist 
the Board in the discharge of its duties relating to the Group’s corporate and societal obligations and its reputation as a responsible 
corporate citizen. Specific responsibilities delegated to the Sustainability Committee include, inter alia:

1) Review and recommend changes, as appropriate, to the Group’s sustainability strategy.

2) Assess the impact of the Group’s activities on its communities, people and the environment.

3) Determine appropriate targets that will further improve the sustainability of the Group.

4) Ensure the sustainability policy is fully understood and implemented by the Group’s business operations.

5) Ensure the Group’s programme on achieving sustainability targets is regularly reported to the Board.

6) Review statements and reports to be published by the Group on sustainability.

Further details relating to the work of the Sustainability Committee during 2022 can be found on page 29.

Group Management Board
The Group Management Board is chaired by the Chief Executive Officer. Topics covered by the Group Management Board include:

•  health and safety;

• 

sustainability;

•  an update by the Chief Executive Officer on the business and business environment;

•  divisional Managing Director updates;

•  Group function heads’ updates;

• 

• 

• 

• 

• 

substantial business developments and projects;

employee welfare and engagement matters;

talent and succession planning;

competitor analysis; and

strategy.

Annually, the Group Management Board conducts a strategic review to identify key issues, plans and objectives to be presented to the 
Board. The agreed strategy is then used as a basis for developing the upcoming financial budget and operating plans.

Investor Relations
We are committed to communicating our strategy and activities clearly to our Shareholders in order to ensure that they receive 
a balanced and complete view of our performance. The Board considers that the Preliminary Announcement, the Annual Report, 
including the Chief Executive’s Operating Review and the Financial Review which are contained therein, the Interim Report and trading 
update statements made during the year present a balanced and clear assessment of the Group’s position and prospects.

Furthermore, we undertake an extensive investor relations programme in order to maintain an active dialogue with our investors. The 
programme includes:

• 

formal presentations of full year and half-year results;

•  briefing meetings with major institutional Shareholders after the half-year results, preliminary statement and at the time of any 

other significant market update, to ensure that the investor community receives a balanced and complete view of our performance 
and the issues we face;

• 

regular meetings between institutional investors and analysts and the Chief Executive Officer and the Chief Financial Officer to 
discuss business performance;

•  hosting investor and analyst sessions at which senior management from relevant businesses deliver presentations which provide 

an overview of each of the individual businesses and operations; and

•  attendance by senior executives across the business at relevant meetings throughout the year.

Feedback is provided to the Board on any issues raised at these meetings. External brokers’ reports are circulated to the Directors.  

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE68

Corporate Governance Report
Continued >

The Shareholders’ views of the investor meetings following the interim and final results are obtained by the Group’s broker and 
circulated to the Board.

During 2022, Jock Lennox met with a number of major Shareholders in order to more fully understand their views and to provide them 
with an opportunity to raise any questions they had outside of the normal Investor Relations process. The feedback received was 
consistent with that given to the CEO and CFO. Jock will once again extend this invitation to our major Shareholders during 2023. 
Committee chairs are also available to engage with major Shareholders regarding their areas of responsibility.

In addition to the investor relations programme, the Annual General Meeting (‘AGM’), which is normally attended by all Directors, 
provides the Board with the opportunity to communicate with private and institutional investors and we encourage their participation 
at the meeting. Shareholders attending the AGM have the opportunity to meet and question the Board to discuss appropriate topics 
either during the meeting or with the Directors after the formal proceedings have ended. Such dialogue provides the Board with 
valuable feedback and helps them to understand the views of shareholders.

We also have a section of our website which is dedicated to shareholders and analysts (www.jsg.com/investor-relations/) which 
includes all of our financial results presentations since 2010.

Culture, Workforce Policies, Whistleblowing & Workforce Engagement
Our Culture & Workforce Policies
Our corporate culture defines who we are, what we stand for and how we do business. Our strong reputation has been built on the solid 
foundation of an ethical culture, underpinned by a well-defined and effective system of governance. The Board defines the purpose 
of the Group, identifies the values that guide it and remains committed to upholding the highest ethical standards, operating on the 
principle that the tone at the top sets the standard for the rest of the business.

Our employees are central to our business. We strive to create an inspiring working environment where everyone is engaged and 
motivated and we want our employees to use their skills, combined with our support, to deliver a great service to our customers. Our 
people strategy is summed up by our ambition to be a brilliant place to work - that means making Johnson Service Group PLC a place 
where our people feel engaged and inspired to be at their best.

The employment policies of the Group embody the principles of equal opportunity and are tailored to meet the needs of its different 
businesses and the locations in which they operate. The Group has a written code on business ethics (the ‘Code of Ethics’), an updated 
version of which was approved by the Board for adoption in November 2022, which sets out guidelines for all employees to enable the 
Group to meet the highest standards of conduct in business dealings, including those with overseas suppliers.

Further details of our culture and employment policies are set out within the report on Sustainability.

Whistleblowing
The Code also provides for companies to create an environment in which the workforce feels it is safe to raise concerns; the 
Board wholly agrees that creating such an environment is a core part of an ethical and supportive business culture. Appropriate 
whistleblowing and anti-bribery and corruption policies are therefore in place and employees are encouraged to raise concerns about 
any wrongdoing or malpractice without fear of victimisation, discrimination, disadvantage or dismissal.

Further details are set out within our Audit Committee Report.

Workforce Engagement
Nick Gregg is the Non-Executive Director responsible for Workforce Engagement. Whilst the Board is aware of the three methods of 
engagement specified in the Code, it is conscious that the methods specified are not the only ways of engaging with the workforce 
and that engagement through a range of both formal and informal channels may be more appropriate. Such additional or alternative 
channels may include, but not be limited to:

•  meeting groups of elected workforce representatives;

•  meeting future leaders without senior management present;

• 

• 

• 

visiting regional sites;

inviting colleagues from different business functions to board meetings; and

surveys.

A second round of employee engagement surveys has recently been completed across the entire Group. Across the surveys we scored 
highly in areas such as employees knowing what is expected of them in their job (96-97%), employees understanding how their job 
impacts the customer (96-99%) and employees feeling that they play a part in the success of the company (91-94%). A number of 
opportunities for further improvements and initiatives were also identified.

Further details including how the Group engages with the workforce, are set out within the report on Sustainability.

69

Section 2: Division of Responsibilities

Principles:

F.  The chair leads the board and is responsible for its overall effectiveness in directing the company. They should demonstrate 
objective judgment throughout their tenure and promote a culture of openness and debate. In addition, the chair facilitates 
constructive board relations and the effective contribution of all non-executive directors, and ensures that directors receive 
accurate, timely and clear information.

G.  The board should include an appropriate combination of executive and non-executive (and, in particular, independent 

non-executive) directors, such that no one individual or small group of individuals dominates the board’s decision-making. 
There should be a clear division of responsibilities between the leadership of the board and the executive leadership of the 
company’s business.

H.  Non-executive directors should have sufficient time to meet their board responsibilities. They should provide constructive 

challenge, strategic guidance, offer specialist advice and hold management to account.

I. 

The board, supported by the company secretary, should ensure that it has the policies, processes, information, time and 
resources it needs in order to function effectively and efficiently.

Composition of the Board
The Board currently consists of the Non-Executive Chair (the ‘Chair’), three Independent Non-Executive Directors and two Executive 
Directors. The three Independent Non-Executive Directors are considered to be independent in character and judgment and are a 
strong element within the Board, with their views carrying significant weight in the decision-making process.

Biographies of the Directors of the Company are shown on page 56. With the exception of Nicola Keach, who was appointed to the 
Board as an additional Independent Non-Executive Director on 1 June 2022, they all held office throughout the year, and up to the date 
of approving this Report.

Date first 
appointed
to the Board

Date first 
elected
to the Board

Tenure since 
appointment
(as at
31 December 2022)

Non-Executive Directors

Jock Lennox

Chris Girling

Nick Gregg

Nicola Keach

Executive Directors

Peter Egan

Yvonne Monaghan

Non-Executive Chair

5 January 2021

5 May 2021

2 years

Senior Independent Non-Executive Director

29 August 2018

8 May 2019

4 years 4 months

Independent Non-Executive Director

1 January 2016

5 May 2016

Independent Non-Executive Director

1 June 2022

–

7 years

7 months

Chief Executive Officer

1 April 2018

3 May 2018

4 years 9 months

Chief Financial Officer

31 August 2007

17 June 2008

15 years 4 months

Tenure, Balance & Diversity

17%

17%

33%

Board 
Tenure

50% 17+
40+

33% 67+

Board 
Diversity

Board 
Balance

 Executive Directors

 1-5 years  

 > 5 years  

 Female

 < 1 year

 Chair  

 Male  

50%

33%

67%

 Independent Non-Executive Directors

As referenced within Provision 23 of the Code, the Group Management Board, whose membership comprises the Executive Directors, 
divisional Managing Directors and certain Group function heads, is comprised of five males and two females, a proportionate ratio of 
71% to 29%.

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE40
+
20
+
A
33
+
50
+
A
33
+
A
70

Corporate Governance Report
Continued >

Although the Company’s shares are admitted to trading on the AIM division of the London Stock Exchange, the Board is mindful of 
governance developments regarding Board composition and diversity, including the FCA’s changes to the Listing Rules (applicable 
to issuers with equity shares admitted to the premium or standard segment of the FCA’s Official List) requiring at least 40 per cent of 
the Board to be women; at last one of the senior Board positions (Chair, Chief Executive, Chief Financial Officer or Senior Independent 
Director) to be a woman; and at least one member of the Board to be from an ethnic minority background, as well as the conclusions 
and recommendations of the Hampton-Alexander and Parker Reviews regarding board composition in FTSE 350 companies. 

Against this backdrop, the Board welcomed the appointment of Nicola Keach to the Board as a Non-Executive Director, in June 2022, 
which increased female representation on the Board to 33 per cent. Accordingly, the Board will continue to have regard to diversity as 
an important consideration in Board composition as and when natural succession changes arise. 

Division of Responsibility of Chair and Chief Executive Officer
The Code requires that there is a clear division of responsibility between the Chair and the Chief Executive Officer, each of which 
has clearly defined roles. The Chair should be responsible for the effective running of the Board whilst the Chief Executive Officer is 
responsible for operating the business and implementing the Board’s strategies and policies.

The role of the Chair is set out in writing and agreed by the Board. The Chair is responsible for:

• 

• 

• 

• 

the effective leadership, operation and governance of the Board;

ensuring the effectiveness of the Board;

setting the agenda, style and tone of Board discussions;

ensuring the directors receive accurate, timely and clear information; and

•  maintaining a close working relationship with the Chief Executive Officer.

The role of the Chief Executive Officer is set out in writing and agreed by the Board. The Chief Executive Officer is responsible for:

•  management of the Group’s business;

• 

implementation of the Group’s strategy and policies;

•  maintaining a close working relationship with the Chair;

• 

• 

chairing the Group Management Board meetings; and

chairing the Sustainability Committee.

Board Meetings and Attendance
There were seven scheduled Board meetings during 2022 and, additionally, a further seven unscheduled meetings in relation to, inter 
alia, the appointment of Nicola Keach to the Board, M&A activity, capital investment projects and other corporate activity (including 
the share buyback programme).

On the rare occasion that a Director is unavoidably unable to attend a meeting, they would generally hold a briefing with the Chair 
prior to the meeting so that their comments and input can be taken into account at the meeting. The Chair would provide an update to 
them after the meeting.

Individual attendance at the meetings, including Audit Committee, Nomination Committee and Remuneration Committee attendance, 
is set out in the table below. Where n/a appears in the table, the individual is not a Committee member but may attend the meeting at 
the invitation of the relevant Committee Chair. By way of example, Jock Lennox was invited to attend, and did so, each meeting of the 
Audit Committee.

Board
(Scheduled)

Board
(Unscheduled)

Audit 
Committee

Nomination 
Committee 
(Scheduled)

Nomination 
Committee 
(Unscheduled)

Remuneration 
Committee
(Scheduled)

Remuneration 
Committee
(Unscheduled)

Maximum
Number of Meetings

Jock Lennox

Chris Girling

Nick Gregg

Nicola Keach1

Peter Egan

Yvonne Monaghan

7

7

7

7

4

7

7

7

7

6

7

3

7

7

3

n/a

3

3

2

n/a

n/a

1

1

1

1

0

n/a

n/a

3

3

3

3

1

n/a

n/a

3

3

3

3

2

n/a

n/a

1

1

1

1

0

n/a

n/a

Note 1:  Appointed to the Board as an Independent Non-Executive Director with effect from 1 June 2022.

In addition to the meetings set out above, the Chair and the Independent Non-Executive Directors have met during the year without 
the Executive Directors being present.

71

External Executive Search Consultants
Appointments to the Board involve a rigorous selection process, led by the Nomination Committee, and external independent 
executive search consultants are usually engaged. Further information is set out within the Nomination Committee Report.

Induction, Training and Knowledge
Appropriate training is available to Directors upon appointment and as required on an ongoing basis. Furthermore, on appointment, 
Directors participate in a customised induction programme to familiarise them with the Group.

The Directors have access to the advice and services of the Company Secretary and it is acknowledged that individual Directors may 
wish to seek independent professional advice in connection with their responsibilities and duties. The Company will meet reasonable 
expenses incurred in this regard.

Supply of Information
To assist the Board in performing its responsibilities, information, appropriate in quality and timeliness, is received in an agreed format 
for each scheduled Board meeting.

Service Agreements
The service agreements of the Executive Directors and copies of the letters of appointment of the Chair and the Independent Non-
Executive Directors are available for inspection during business hours on any weekday (excluding Saturdays, Sundays and public 
holidays) at the registered office of the Company and will be available for inspection for fifteen minutes prior to, and during, the Annual 
General Meeting.

External Appointments
The Board supports Executive Directors having a non-executive directorship as part of their continuing development provided they 
have sufficient time to balance their commitments to the Group with any external role. Such positions must receive prior Board 
approval. In accordance with the Code, full-time executive directors would not ordinarily take on more than one non-executive 
directorship in a FTSE 100 company.

The role of an Independent Non-Executive Director requires a time commitment in the order of 20 days per year plus additional time 
as necessary to properly discharge their duties. There is no restriction on outside appointments provided that they do not prevent the 
Directors from discharging their responsibilities to the Company effectively. Prior to appointment, each prospective Non-Executive 
Director must confirm that they will have sufficient time available to be able to discharge their responsibilities to the Company 
effectively and that they have no conflicts of interest.

The Board remains confident that individual members continue to devote sufficient time to undertake their responsibilities effectively. 
The commitments of each Executive Director are set out on page 56.

Section 3: Composition, Succession & Evaluation

Principles:

J.  Appointments to the board should be subject to a formal, rigorous and transparent procedure, and an effective succession 
plan should be maintained for board and senior management. Both appointments and succession plans should be based 
on merit and objective criteria and, within this context, should promote diversity of gender, social and ethnic backgrounds, 
cognitive and personal strengths.

K.  The board and its committees should have a combination of skills, experience and knowledge. Consideration should be given 

to the length of service of the board as a whole and membership regularly refreshed.

L.  Annual evaluation of the board should consider its composition, diversity and how effectively members work together to 

achieve objectives. Individual evaluation should demonstrate whether each director continues to contribute effectively.

Nomination Committee
The role of the Nomination Committee is to, inter alia, monitor the performance, appropriateness and future succession of the 
Company’s executive and Board talent in order to ensure that the Board comprises individuals with the right blend of skills, knowledge 
and experience to maintain a high degree of effectiveness in discharging its responsibilities. Appointments to the Board are 
recommended, as appropriate, by the Nomination Committee. Board appointments are subject to approval by the Board as a whole. 
Further details are outlined in the Nomination Committee Report, on pages 83 to 84.

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE72

Corporate Governance Report
Continued >

Performance Evaluation
Each year, the Independent Non-Executive Directors conduct a performance evaluation of the Chair, after taking into account the views 
of the Executive Directors. The Chair also conducts an appraisal of each member of the Board, Board composition and the format and 
effectiveness of the Board meetings. In addition, the Remuneration Committee regularly reviews the performance of each Executive 
Director.

Following the formal, independent, external evaluation of the Board and its Committees conducted in the final quarter of 2021, the 
results of which were subsequently reported in the Company’s annual report for the financial year ended 31 December 2021, the Board 
conducted an internal Board evaluation during the year which covered, inter alia:

•  performance of the Board (including consideration of how the Board works together as a unit);

•  processes which underpin the Board’s effectiveness (including consideration of the balance of skills, experience, independence, 

diversity and knowledge of the persons on the Board);

•  performance of the Audit, Nomination and Remuneration Committees; and

• 

individual performance (giving consideration to whether each Director continues to contribute effectively and show commitment). 

For 2022, the evaluation also sought Director views on:

• 

the progress that the Board had made with reference to the implementation of follow up actions to help improve the performance 
and effectiveness of the Board identified as part of the formal, independent, external evaluation of the Board, conducted in the 
final quarter of 2021; and

• 

key focus topics for the Board during 2023. 

In addition to regular discussions that the Chair held with each Director throughout the year, as part of the internal Board evaluation, 
the Chair held individual discussions with each Director to discuss the aggregated, anonymised, feedback in relation to the internal 
Board evaluation exercise. The results of those discussions (including progress against the recommended actions identified as part of 
the formal, independent, external evaluation of the Board) were summarised by the Chair and considered by the Board. 

Overall, the feedback from Board members was positive, indicating a desire to continue the Board’s focus, primarily, on strategy 
development and succession planning; whilst exploiting the growth opportunities that are available to the Group; delivering on the 
Group’s sustainability aims; and continuing to develop and encourage our people.

As reported in the 2021 Annual Report, whilst the external evaluation, conducted in the final quarter of 2021, concluded that the 
performance of the Board and its Committees continued to be effective in dealing with both day-to-day and ongoing strategic 
issues and that the Board and Committee structure ensured that the governance requirements of the business were met, a number 
of actions were identified to help improve the performance and effectiveness of the Board. The Board committed to monitoring the 
implementation of these follow up actions during the course of 2022 and report on progress in the 2022 Annual Report. Accordingly, the 
Board is pleased to report good progress with the implementation of the improvement actions identified as follows:

Topic

Succession:

Sustainability:

Risk 
Management:

Strategic 
Debate and 
Challenge:

Action

Status

Continued focus on Board composition and succession 
planning.

Additional Independent Non-Executive Director appointed 
in June 2022. Succession planning has featured as a 
dedicated Board agenda topic and the Board receives 
regular updates on the same. 

As the Board develops and shapes its strategy, regular 
space should be given to discussing related sustainability 
matters. The Board should determine broad goals and 
also agree on plans and actions that have measurable 
milestones in support of the four pillars of the emerging 
“Johnsons Way”.

New sustainability strategy, ‘The Johnsons Way’, launched in 
February 2022 and the publication of the group’s inaugural 
Sustainability Report. The Board receives regular updates 
on the status and progress of the Group’s sustainability 
agenda, including goals, targets, actions and the linkage to 
overall business strategy.

Deep dives of certain principal risks and emerging risks to 
be tabled at the Board in order to encourage debate of 
our most critical risks at the highest level of governance.

Deep dive risk-related topics have become regular and 
periodic features on the Board agenda (e.g. Cyber security 
and Health & Safety). 

Deep dive topics should be regularly presented to the 
Board. Prior to the closure of future Board meetings, 
members to consider conversations that have just 
concluded and adapt the forward agendas accordingly. 
Presenters should, where possible, seek to provide a pre-
read paper to the Board and frame two or three questions 
that they are seeking input and debate/challenge from 
the Board.

Various deep dive topics have regularly featured on the 
Board agenda. Prior to the closure of Board meetings, 
members are invited to consider conversations that 
have concluded and adapt the forward Board agendas 
accordingly.

73

Topic

Action

Status

Board 
Administration:

Actions arising from meetings to be captured on a 
centralised ‘action log’ allowing Board members to 
understand all open items from previous meetings, 
what work is in progress and when matters have been 
completed.

A matters arising document, in the form of an action 
log, now issued promptly following each meeting. This 
document includes all outstanding actions allowing Board 
members to understand all open items from previous 
meetings, what work is in progress and when matters have 
been completed.

As a result of the above reviews and evaluations, it is considered that the performance of each Director (and, collectively, the Board 
and its Committees) continues to be effective, that each Director demonstrates sufficient commitment to their role and that the 
contribution of each Director continues to be important to the Company’s long-term sustainable success.

Re-election of Directors
Each year, all Directors will retire and offer themselves for re-election, if they wish to continue serving and are considered by the Board 
to be eligible. Accordingly, each current member of the Board will be proposed for re-election (or, for Nicola Keach, election) at this 
year’s Annual General Meeting of the Company.

Biographical details of all the Directors are set out on page 56 and are also available for viewing on the Company’s website  
(www.jsg.com).

AGM 2022 Voting: Engagement with Shareholders – Final Summary
At the annual general meeting of the Company held on 4 May 2022, resolution 3 (Resolution to re-elect Jock Lennox) received 22.74% 
proxy votes against it.

In the summary of annual general meeting voting results, made available on the Company’s website, following the annual general 
meeting, it was noted that where a material vote against a resolution is received, the board aims to engage in constructive dialogue 
with shareholders in order to fully understand their concerns.

Accordingly, following the 2022 annual general meeting, the Company issued formal letters to each of those investors registering a 
material vote against the resolution inviting further dialogue in order to understand the rationale behind their voting decision.

Feedback received from those investors who responded indicated that the rationale for votes against the resolution related, primarily, 
to Board diversity – specifically, that the Board’s membership, at the time, was comprised of less than two female Directors. In June 
2022, Nicola Keach was appointed to the Board as an additional Non-Executive Director. Nicola’s appointment to the Board, in addition 
to Yvonne Monaghan, the CFO, brought the Company’s total number of female Board members to two. The appointment process which, 
ultimately, resulted in Nicola’s appointment to the Board was already underway at the time of the 2022 Annual General Meeting, having 
been initiated in January 2022, however the Company was unable to disclose the details of this process at the time.

Section 4: Audit, Risk & Internal Control

Principles:

M.  The board should establish formal and transparent policies and procedures to ensure the independence and effectiveness of 

internal and external audit functions and satisfy itself on the integrity of financial and narrative statements.

N.  The board should present a fair, balanced and understandable assessment of the company’s position and prospects.

O.  The board should establish procedures to manage risk, oversee the internal control framework, and determine the nature and 

extent of the principal risks the company is willing to take in order to achieve its long-term strategic objectives.

Audit Committee
The Board has established an Audit Committee, comprising the independent Non-Executive Directors, which is responsible for:

• 

ensuring that formal and transparent policies and procedures are in place to protect the interests of Shareholders in relation to 
financial reporting, internal control and risk management;

•  monitoring the financial reporting process and the integrity of the annual and interim financial statements;

•  determining whether the Annual Report and Accounts, taken as a whole, are fair, balanced and understandable, and whether they 
provide the information necessary for Shareholders to assess the Group’s position and performance, business model and strategy;

• 

• 

considering, and ultimately approving for publication, any formal announcements relating to the Company’s financial performance;

reviewing and challenging, as necessary, the judgments and actions of management in relation to the financial statements;

•  monitoring, reviewing and concluding upon the system of internal control;

• 

• 

• 

ensuring the maintenance of a control environment and the appropriate management of risk;

recommendation of appointment of, and liaison with, the external auditor;

reviewing and setting the terms of engagement and the remuneration of the external auditor;

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE 
74

Corporate Governance Report
Continued >

•  annual review and monitoring of the external auditor’s independence and objectivity and the effectiveness of the audit process;

•  development and implementation of policy on the engagement of the external auditor to supply non-audit services; 

• 

• 

reviewing the Group’s systems and controls for the prevention and detection of fraud or bribery; and

reviewing arrangements under which employees may, in confidence, raise concerns about possible improprieties in matters of 
financial reporting or other matters ensuring that arrangements are in place for the proportionate and independent investigation 
and appropriate follow-up action.

The Audit Committee reports to the Board on how it has discharged its responsibilities. Further details are outlined in the Audit 
Committee Report, on pages 76 to 82.

Robust Risk Assessment
Throughout the year, and as described further within the Audit Committee Report, the Board has carried out a robust assessment 
of the principal risks and uncertainties facing the Group, including those that would threaten its business model, future position, 
performance, solvency or liquidity. Details of the principal risks and uncertainties facing the Group, together with how the risks and 
uncertainties are being managed or mitigated, are set out on pages 47 to 53.

Internal Audit
The Group’s internal audit process is undertaken by the centralised Group Finance team, which has a Group-wide remit and is 
independent of the business operations. The team undertakes an on-going programme to provide assurance on the adequacy and 
effectiveness of internal control and risk management processes across the Group’s operations. Further details are set out within the 
Audit Committee Report.

Internal Control
The Board, with advice from the Audit Committee, is satisfied that an effective system of internal controls and risk management 
processes are in place which enable the Company to identify, evaluate and manage key risks. These processes have been in place 
since the start of the financial year and up to the date of approval of the financial statements. Further details of risk management 
frameworks and how the Audit Committee has reviewed the effectiveness of the system of internal control are described further within 
the Audit Committee Report.

Going Concern
The Board considered the going concern review performed by management, in particular, the appropriateness of key judgments, 
assumptions and estimates underlying the financial forecasts that underpin the review, together with a review of the level of forecast 
available headroom against the Group’s committed borrowing facilities and compliance with key financial covenants.

Further details of the going concern assessment are provided on page 59. 

Future Prospects
The Board has assessed the future prospects of the Group in accordance with Provision 31 of the Code. Based on the results of this 
analysis, and having considered the nature and extent of the Company’s principal risks and uncertainties, the Board has a reasonable 
expectation that the Group will be able to continue in operation and meet its liabilities as they fall due over the 36 month period of its 
assessment. Details of the assessment performed by the Board, including an assessment of those risks most likely to impact the Group’s 
future prospects, are set out on page 15.

Section 5: Remuneration

Principles:

P.  Remuneration policies and practices should be designed to support strategy and promote long-term sustainable success. 

Executive remuneration should be aligned to company purpose and values and be clearly linked to the successful delivery of 
the company’s long-term strategy.

Q.  A formal and transparent procedure for developing policy on executive remuneration and determining director and senior 
management remuneration should be established. No director should be involved in deciding their own remuneration 
outcome.

R.  Directors should exercise independent judgment and discretion when authorising remuneration outcomes, taking account of 

company and individual performance, and wider circumstances.

75

Remuneration Committee
In line with the authority delegated by the Board, the Committee sets the Company’s Remuneration Policy and is responsible for 
determining remuneration terms and conditions of employment for the Chair of the Board, the Executive Directors and those members 
of the Group Management Board whom are not Executive Directors.

The Committee:

• 

• 

• 

ensures that the Executive Directors are appropriately incentivised to enhance the Group’s performance and rewarded for their 
contribution to the success of the business by designing, monitoring and assessing incentive arrangements, including setting 
stretching targets and assessing performance and outcomes against them;

reviews the remuneration arrangements for other senior executives within the Group, namely those members of the Group 
Management Board who are not Executive Directors;

in undertaking its responsibilities above, reviews and monitors the remuneration and related policies and culture applying to the 
wider workforce, taking these into account when considering, developing and setting remuneration policies and packages for 
Executive Directors and the Group Management Board; and

•  maintains an active dialogue with Shareholders, ensuring their views and those of their advisors are sought and considered when 

setting executive remuneration.

The Committee regularly reports to the Board on how it has discharged its responsibilities.

Further details of the Remuneration Committee’s responsibilities and the Group’s Remuneration Policy, together with details of how 
the policy has been applied in 2022 and how it is expected to be applied in 2023, are outlined in the Directors’ Remuneration Report, on 
pages 85 to 109.

Corporate Governance Report Approval
The Corporate Governance Report incorporates the Audit Committee Report, Nomination Committee Report and Directors’ 
Remuneration Report, as well as the report on Sustainability.

The Corporate Governance Report was approved by the Board on 6 March 2023.

By order of the Board.

Christopher Clarkson
Company Secretary

6 March 2023

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE76

Audit Committee Report
Letter from Chris Girling, Chair of the Audit Committee

Dear Shareholder.
On behalf of the Board, I am pleased to present the Audit Committee’s Report for the financial year ended 31 December 2022.

The Year in Review
The Audit Committee continued to fulfil its duties throughout the year, maintaining oversight of the integrity of the Company’s financial 
reporting, key accounting judgments and related disclosures, and the robustness of the Group’s risk management and internal control 
systems. In discharging its duties, the Committee works to a structured agenda closely linked to the events in the Company’s reporting cycle.

The Group’s businesses have continued to work through the challenges arising from the macro-economic environment. The Group’s 
operations and financial arrangements have been challenged by rising costs and price negotiations with customers. The Committee’s focus 
has been on ensuring our internal control processes continue to operate effectively and remain appropriate for the changing environment in 
which the Group operates.

I am pleased to report that the Group’s risk and financial management structures have operated effectively during the year under review. 
The continued support, constructive engagement and level of responsiveness of my Committee colleagues and management have enabled 
the Committee to fulfil its role in providing effective scrutiny and challenge. In this regard, I would like to thank colleagues across the Group 
who assisted the Committee during the year for their support.

As in previous years, the Committee’s primary focus was on the integrity of the Group’s financial reporting activities. In considering the 
financial statements for 2022, the Committee concentrated on the accounting judgments and disclosures relating to the ongoing, although 
significantly reduced, impact of COVID-19 and the more recent challenging inflationary environment on the Group’s businesses, including 
liquidity and the impact on financial covenants, cost control and the carrying value of goodwill. Careful consideration was given to the 
Group’s viability disclosures and its ability to continue as a going concern, with particular scrutiny being given to the reports prepared and 
assumptions used by management to support those statements. The Committee concluded that the Company had adopted an appropriate 
approach in all significant areas.

At the request of the Board, the Committee also considered the Group’s Principal Risks and Uncertainties disclosures for the financial year 
ended 31 December 2022. The Committee is satisfied that the statements made by executive management on pages 47 to 53 of this Annual 
Report are appropriate based on what is currently known to management as at the date of this Report.

In the pages that follow, we have sought to provide shareholders and other stakeholders with details of the work that was undertaken by the 
Committee during the year. This has enabled the Committee to provide assurance to the Board on the effectiveness of the internal controls 
framework and the integrity of the Group’s 2022 Annual Report and financial statements.

Evaluation of the Competence and Effectiveness of the Committee
Each year, as part of an overall review of the Board and its Committees, the Audit Committee critically reviews its own performance and 
considers where improvements can be made. In so doing it considers, amongst other things, those matters discussed by the Audit Committee, 
such as:

composition, structure and activities;

• 
•  how well the Committee oversees the financial reporting process;
• 
• 
• 
•  how well it understands and evaluates the effectiveness and conclusions of internal control and the adequacy of the related disclosures;
•  whether the Committee’s terms of reference are appropriate for the particular circumstances of the Company and comply with prevailing 

its review of the work of the external auditor;
the effectiveness of the process for raising concerns;
its monitoring of the management of risk;

legislation and best practice;

•  whether the number and length of time of Committee meetings are sufficient to meet the role and responsibilities of the Committee and 

coincide with key dates within the financial reporting and audit cycle; and
identification of additional training needs for Committee members.

• 

Overall, the performance of the Committee continued to be rated highly and the Committee was considered to have discharged its duties 
effectively. By virtue of my former executive and current non-executive roles (full details of which are set out on page 56), together with the 
results of the above evaluation, the Board considers that I have recent and relevant financial experience. The Board further concluded that 
the Committee, as a whole, has sufficient competence relative to the sector in which the Company operates.

The Year Ahead
The Audit Committee fulfils a key role in assisting the Board in ensuring that the integrity of the Group’s financial statements and the 
effectiveness of the Group’s internal financial controls and risk management systems are maintained. The Committee will continue to focus 
on ensuring our internal control processes continue to operate effectively and remain appropriate for the changing environment in which the 
Group operates. Through the Audit Committee’s composition, resources and the commitment of its members, I believe that it remains well 
placed to meet these challenges and to discharge its duties in the year ahead.

I hope that you find this report informative and can continue to take assurance from the work undertaken by the Committee this year. 
We seek to respond to shareholders’ expectations in our reporting and, as always, welcome any feedback from shareholders or other 
stakeholders.

Chris Girling
Chair, Audit Committee

6 March 2023

77

Responsibilities of the Audit Committee
The Board has established an Audit Committee (the ‘Committee’), comprising the independent Non-Executive Directors, to which it has 
delegated day to day responsibility for, inter alia, the following:

• 

ensuring that formal and transparent policies and procedures are in place to protect the interests of Shareholders in relation to 
financial reporting, internal control and risk management;

•  monitoring the financial reporting process and the integrity of the annual and interim financial statements;

•  determining whether the Annual Report and Accounts, taken as a whole, are fair, balanced and understandable, and whether they 
provide the information necessary for Shareholders to assess the Group’s position and performance, business model and strategy;

• 

• 

considering, and ultimately approving for publication, any formal announcements relating to the Company’s financial performance;

reviewing and challenging, as necessary, the judgments and actions of management in relation to the financial statements;

•  monitoring, reviewing and concluding upon the system of internal control, including the work of internal audit;

• 

• 

• 

ensuring the maintenance of a control environment and the appropriate management of risk;

recommending the appointment of, and ongoing liaison with, the external auditor;

reviewing and setting the terms of engagement and the remuneration of the external auditor;

•  annual review and monitoring of the external auditor’s independence and objectivity and the effectiveness of the audit process;

•  development and implementation of policy on the engagement of the external auditor to supply non-audit services; 

• 

• 

reviewing the Group’s systems and controls for the prevention and detection of fraud or bribery; and

reviewing arrangements under which employees may, in confidence, raise concerns about possible improprieties in matters of 
financial reporting or other matters ensuring that arrangements are in place for the proportionate and independent investigation 
and appropriate follow-up action.

The Committee regularly reports to the Board on how it has discharged its responsibilities. The full terms of reference of the Committee 
are available on the Company’s website, or on request to the Company Secretary.

Members of the Committee have continued to take an active role including spending time with the operations teams and also 
participating in key discussions on areas of financial judgment. These actions have allowed the Committee to have an even greater 
input and to develop greater awareness of the day-to-day challenges that the business faces and the potential consequences of such 
challenges.

This report sets out how the Committee has discharged its responsibilities.

Composition of the Committee
The Committee meets at least three times per year and also meets in private with the external auditors.

In accordance with Provision 24 of the Code, small companies (i.e. those below the FTSE 350) should establish a Committee of at least 
two independent non-executive directors. Membership of the Committee at each of its meetings during the year is shown below and is, 
therefore, in accordance with the Code:

Chris Girling (Committee Chair)

Nick Gregg

Nicola Keach1

February

August

November





–













Note 1: Appointed to the Board as an additional Independent Non-Executive Director and Committee member with effect from 1 June 2022. 

What the Committee did in 2022
In 2022, the Committee discharged its responsibilities by:

• 

• 

• 

• 

reviewing the Group’s draft financial statements, preliminary announcements and interim results statement prior to Board 
approval and reviewing the external auditor’s reports thereon;

reviewing and considering the significant matters in relation to the financial statements, as further detailed on pages 78 to 79;

reviewing the plan of the external auditor for the audit of the Consolidated and Company Financial Statements, confirmations of 
the auditor’s independence and proposed audit fee and approving terms of engagement for the audit;

considering and agreeing the annual internal audit plan together with any findings and recommendations arising thereon;

•  monitoring and reviewing the effectiveness of the internal audit function;

• 

• 

considering the review of material business risks, including reviewing internal control processes used to identify and monitor 
principal risks and uncertainties;

reviewing the Executive and Non-Executive Directors’ expenses;

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE78

Audit Committee Report
Continued>

•  monitoring the reporting, and follow up of items reported, on the employee whistleblowing hotline established in line with the Code 

of Ethics;

• 

• 

reviewing the Committee’s composition and confirming that there is sufficient expertise and resource for it to fulfil its 
responsibilities effectively; and

instigating a review of the documentation, recording and overall internal control environment in relation to customer rebate 
arrangements across the Group.

Fair, Balanced and Understandable
At the request of the Board, the Committee has considered whether, in its opinion, the 2022 Annual Report and Accounts are fair, 
balanced and understandable, and whether they provide the information necessary for Shareholders to assess the Group’s position 
and performance, business model and strategy.

The Committee received a full draft of the report. Feedback was provided by the Committee, highlighting the areas it was felt would 
benefit from further clarity. The draft report was then amended to incorporate this feedback ahead of final approval.

When forming its opinion, the Committee reflected on the information it had received and its discussions throughout the year. 
Following its review, the Committee was of the opinion that the 2022 Annual Report and Accounts were fair, balanced and 
understandable on the basis that:

• 

• 

the description of the business agrees with our own understanding;

the risks reflect the issues that concern us;

•  appropriate weight has been given to the ‘good and bad’ news;

• 

• 

the discussion of performance properly reflects the ‘story’ of the year; and

there is a clear and well-articulated link between all areas of disclosure.

Significant Matters Considered in Relation to the Financial Statements
The Committee has assessed whether suitable accounting policies have been adopted and whether management has made 
appropriate judgments and estimates. Throughout the year, the Group Finance team has worked to ensure that the business is 
transparent and provides the required level of disclosure regarding significant issues considered by the Committee in relation to the 
financial statements, as well as how these issues were addressed, while being mindful of matters that may be business-sensitive.

This section outlines the main areas of judgment that have been considered by the Committee to ensure that appropriate rigour has 
been applied. Accounting policies can be found in the Statement of Significant Accounting Policies.

Impairment
As part of the year end process, management assessed whether goodwill (in respect of the Group) and investments (in respect of the 
Company) had suffered any impairment, in accordance with the accounting policy stated within this Annual Report. 

As previously stated in the 2021 Annual Report and Accounts, the Lilliput cash generating unit (CGU) had a higher sensitivity to changes 
in the discount rate than the other CGUs. As set out in the Consolidated Interim Financial Statements at 30 June 2022, and as a result 
of the increase in the pre-tax discount rate to 12.40% at June 2022 from 10.51% at December 2021, the Group recognised a goodwill 
impairment loss of £1.4 million in respect of Lilliput.

Following the recently completed investment undertaken at Lilliput, the most recent financial forecasts for the Group reflect revised 
expected future cash flows for Lilliput. Accordingly, no further impairment was required as at 31 December 2022 and, in fact, significant 
headroom exists. However, under International Financial Reporting Standards, an impairment cannot be reversed.

The Committee reviewed and challenged management’s overall impairment testing of goodwill and investments. The Committee 
considered the appropriateness of key assumptions and methodologies for both value in use models and fair value measurements. 
This included challenging projected cash flows, growth rates and discount rates. The Committee concluded that the methodology and 
assumptions used by management were reasonable.

Post-employment Benefit Obligations
The valuation of all post-employment benefit obligations is based on statistical and actuarial calculations, using various assumptions 
including discount rates, inflation, life expectancy of scheme members and cash commutations. The Committee reviewed the actuarial 
assumptions underpinning the valuation and were satisfied that all assumptions are within ranges considered generally acceptable 
given the size, demographic and duration of the Group schemes.

Accounting for Complex Customer Arrangements
As in previous years, the Group offers rebates to certain customers based on agreed fixed rates relating to the volume of services 
provided and goods purchased. The Committee does not consider the Group’s rebates to be highly complex as: they are volume 
related; there are generally written agreements in place; and historical estimates of rebates have been seen to be accurate. However, 
following FRC guidance this has been highlighted as an area of focus. The Committee has discussed any judgments made in 
accruing customer rebates with management and the auditors. The Committee is satisfied that the amounts of expense accrued are 
appropriate.

79

Going Concern Assessment
The Committee reviewed in detail the going concern assessment prepared by management, which comprised monthly cash flow 
projections for the period to 30 June 2024 (the assessment period), reflecting an initial set of assumptions around financial projections 
and trading performance. Detailed explanations had been provided by management with regard to the assumptions used in the cash 
flow projections. The Committee carefully studied the assumptions and considered that they were sensible and appropriate to the 
circumstances.

The Committee also considered the stress tests that had been performed by management, which reflected subdued trading conditions 
and which were designed to stress test liquidity and covenant compliance. Again, the Committee carefully studied the assumptions 
used in the stress tests and considered that they were sensible and appropriate to the circumstances.

After considering the monthly cash flow projections, the stress tests and the facilities available to the Group and Company, the 
Committee concluded that there was a reasonable expectation that the Group and Company have adequate resources for their 
operational needs, will remain in compliance with the financial covenants set out in the bank facility agreement and will continue 
in operation for at least the period to 30 June 2024. Accordingly, and having reassessed the principal risks and uncertainties, the 
Committee considered, and reported to the Board as such, that it was appropriate to adopt the going concern basis in preparing the 
Group and Company financial statements.

Alternative Performance Measures (APMs)
Throughout the Annual Report and financial statements, we refer to a number of APMs. APMs are used by the Group to provide further 
clarity and transparency of the Group’s financial performance. The APMs are used internally by management to monitor business 
performance, budgeting and forecasting, and for determining Directors’ remuneration and that of other management throughout the 
business.

The Committee is aware that the APMs are non-IFRS measures and should not be regarded as a complete picture of the Group’s 
performance. 

APMs used by the Group are as follows:

•  adjusted operating profit or loss, which refers to continuing operating profit or loss before amortisation of intangible assets 

(excluding software amortisation), goodwill impairment and exceptional items;

•  adjusted profit or loss before taxation, which refers to adjusted operating profit or loss less total finance cost;

•  adjusted EBITDA, which refers to adjusted operating profit or loss plus the depreciation charge for property, plant and equipment, 

textile rental items and right of use assets plus software amortisation;

•  adjusted earnings per share, which refers to earnings per share calculated based on adjusted profit or loss after taxation;

•  adjusted earnings per share (excluding super deduction), which refers to earnings per share calculated based on adjusted profit or 

loss after taxation but to exclude the effect of the 130% capital allowances super deduction; and

•  adjusted net debt, which refers to net debt excluding IFRS16 liabilities.

The Committee considers that the APMs, all of which exclude the effects of non-recurring items or non-operating events, provide 
useful information for Stakeholders on the underlying trends and performance of the Group. Furthermore, the Committee is content 
that where APMs are stated, they are presented with equal prominence to the statutory figures. The Committee also considers the 
accounting policy in respect of APMs and noted that it referred to a number of limitations of APMs as well as providing clear signposts 
to where APMs are reconciled to statutory performance measures within the Annual Report and Financial Statements.

Assessment of External Auditor Effectiveness

The Committee annually reviews the performance of the external auditor. In forming its conclusion as to the performance of the 
external auditor, the Committee reviews amongst other matters:

• 

• 

• 

• 

• 

feedback on the effectiveness and performance of the external audit;

the external auditor’s fulfilment of the agreed audit plan for 2022;

reports highlighting the material issues, critical accounting judgments and key sources of estimation uncertainty that arose during 
the conduct of the audit;

the external auditor’s objectivity and independence during the process, including its own representation about its internal 
independence processes; and

the challenges raised by the external auditor during the audit.

The Committee concluded that the audit process as a whole had been conducted robustly, the external audit team selected to 
undertake the audit had done so thoroughly and professionally, and the external auditor had applied sufficient experience and 
understanding of the Company’s industry, consulted with experts as necessary, and is of sufficient size to conduct a national audit.

The performance of Grant Thornton UK LLP (‘Grant Thornton’) as external auditor to the Company in respect of the year ending 31 
December 2022 was, therefore, considered to be effective. In addition, the Committee was satisfied that management had provided 
the external auditor with appropriate access to its operations and personnel, systems, records and supporting information, whilst 
acting professionally and with appropriate challenge, enabling the audit to be conducted effectively.

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE80

Audit Committee Report
Continued >

Assessment of External Auditor Independence
The Company has adopted a policy on the independence of the auditor which is consistent with the ethical standard published by the 
Financial Reporting Council.

Independence Safeguards
The external auditor is required to adhere to a rotation policy whereby the Senior Statutory Auditor (audit engagement partner) is 
rotated after five years. The current Senior Statutory Auditor was appointed in March 2021, following Grant Thornton being appointed 
as external auditor of the Company.

Ethical Standards and ISA (UK) 260 require the external auditor to report to the Committee, on a timely basis, all significant facts and 
matters that may bear upon their integrity, objectivity and independence. During the year, the external auditor drew a number of 
matters to the attention of the Committee in relation to independence and were able to confirm that sufficient safeguards were in 
place and that there were no significant facts or matters that impacted their independence as external auditor.

Furthermore, Grant Thornton confirmed that it had complied with the Financial Reporting Council’s Ethical Standard and that as a firm, 
and each covered person, that it was independent and able to express an objective opinion on the financial statements of the Group 
and Company.

Non-Audit Services
A key issue for the Committee that may impair auditor independence, and the auditor’s objective opinion on the financial statements, is 
the engagement of the external auditor for the provision of non-audit services. In response to the Financial Reporting Council’s Revised 
Ethical Standard 2019 (the ‘2019 Ethical Standard’), non-audit services should be provided by a professional services firm other than the 
Company’s appointed external auditor. The 2019 Ethical Standard provides that fees payable to the external auditor in respect of non-
audit related services should be no more than 70% of the average audit fees over the previous three years. The 2019 Ethical Standard 
includes a ‘whitelist’ of permitted non-audit related services.

Fees Payable to the Auditor
Fees payable to Grant Thornton in 2022 in respect of audit related services amounted to £495,000 (2021: £410,000).

Fees payable to Grant Thornton in 2022 in respect of non-audit related services amounted to £15,000 (2021: £nil). The non-audit related 
procedures were in relation to the performance of agreed upon procedures in respect of informally reviewing, but not auditing, the 
Group’s 2022 Consolidated Interim Financial Statements.

Independence Assessment by the Committee
In assessing and concluding upon the independence and objectivity of the external auditor, the Committee takes into account the 
assurances and information provided by the external auditor at the planning stage of the audit, including a written disclosure of the 
relationships that could have an impact on the external auditor’s independence and objectivity and the safeguards put in place to 
address such threats. As part of this process, the Committee receives a statement from the external auditor advising that all covered 
partners and employees annually confirm their compliance with Grant Thornton’s ethics and independence policies and procedures 
including, in particular, that they have no prohibited shareholdings and their ethics and independence policies are fully consistent with 
the requirements of the 2019 Ethical Standard.

In addition, the Committee meets with the external auditor three times during the year without the presence of management and I, 
as Audit Committee Chair, have had regular contact with the audit engagement partner. The Committee also has authority to take 
independent advice, as it determines necessary, in order to resolve issues on auditor independence. No such advice was required 
during the year.

Accordingly, the Committee has concluded that Grant Thornton was independent of the Group.

Reappointment of the External Auditor
The Committee has recommended to the Board to propose to Shareholders the reappointment of Grant Thornton as auditor until 
the conclusion of the AGM in 2024. Full details are set out in the Notice of Annual General Meeting on pages 190 to 199. There are no 
contractual restrictions over choice of auditor.

Role of ‘Internal Audit’
The Group’s internal audit process is undertaken by the centralised Group Finance team, which has a Group-wide remit and is 
independent of the business operations. The team, which includes a number of qualified accountants, undertakes an on-going 
programme to provide assurance on the adequacy of internal control and risk management processes across the Group’s operations. 
The team is responsible for reviewing and reporting on the effectiveness of internal controls and risk management systems to the 
Committee and, ultimately, the Board. The Group Financial Controller attends each Committee meeting to present the findings of 
such reviews and to report on performance against the agreed annual audit plan, such plans being agreed during the year by the 
Committee. The Committee considers the current internal audit arrangements to be effective and appropriate for the Group.

81

Internal Control and Risk Management
Whilst day to day responsibility has been delegated to the Committee, the Board is ultimately responsible for the overall system of 
internal control for the Group and for reviewing its effectiveness. The Board’s agenda includes a bi-annual consideration, or more 
frequently if appropriate, of risk and control and it receives reports thereon from the Audit Committee.

The Committee carries out a review, at least annually, covering all material controls, including financial, operational and compliance 
controls, and the risk management systems. The Committee also receives regular reports from the internal audit function and, where 
necessary, recommendations for improvement are considered and agreed. This process has been regularly reviewed by the Board.

The main features of the internal control framework are detailed below.

1. Financial Reporting
There is a detailed budgeting and forecasting process with the annual budget and forecast both challenged, stress tested and, 
ultimately, approved by the Board. Monthly financial results, together with updated forecasts as appropriate, are reported against 
the corresponding figures for the budget and the previous year with corrective and/or investigative action initiated by the Board as 
appropriate.

2. Treasury Management
The Group’s treasury activities are operated within Board approved guidelines. Facilities are approved by the Board and all 
transactions are controlled and monitored. Monthly summaries of treasury management activities are prepared for the Board. 
Speculative transactions are not undertaken.

3. Risk Management
There is an on-going process for identifying, evaluating and managing the Group’s Principal Risks and Uncertainties that has been in 
place throughout the financial year and up to the date of approval of the financial statements. The identification of business risks is 
carried out in conjunction with operating management and reviewed by the Committee and the Board. The Board regularly assesses 
the financial implications and effectiveness of the control process in place to mitigate or eliminate these risks. The Group has insurance 
cover where it is considered appropriate and cost effective.

4. Financial Control
Each business maintains financial controls and procedures appropriate to its own operating environment. The Group has a centralised 
finance function, independent to the operating businesses and which can second additional resources from around the Group, which 
reviews the systems and procedures within each business and reports regularly to the Committee. A review of control procedures is 
undertaken in respect of all new acquisitions and action taken where necessary to bring the controls up to the level required by the 
Group. The Group has clearly defined guidelines for the review and approval of capital expenditure projects. These include annual 
budgets and designated levels of authority.

The system of internal control is designed to mitigate, rather than eliminate, the risk of failure to achieve business objectives and can 
only provide reasonable and not absolute assurance against material misstatement or loss.

The key elements of the Group’s on-going processes for the provision of effective internal control and risk management systems, in 
place throughout the year and at the date of this Report, include:

• 

• 

regular Board meetings to consider matters reserved for Directors’ consideration;

regular management reporting, providing a balanced assessment of key risks and controls;

•  an annual Board review of corporate strategy, including a review of material business risks and uncertainties;

• 

established organisational structure with clearly defined lines of responsibility and levels of authority;

•  a centralised Group finance function which is independent to the operating businesses and which implements the annual internal 
audit plan and provides independent assurance to management, the Committee and the Board on the effectiveness of internal 
controls and risk management;

•  documented policies and procedures;

• 

regular review by the Board of financial budgets, forecasts and covenants with performance reported to the Board monthly; and

•  a detailed investment process for major projects, including capital investment coupled with a post investment appraisal analysis.

In reviewing the effectiveness of the system of internal control the Committee has:

• 

• 

• 

received six-monthly reports, compiled by the Group Financial Controller following discussion with key senior managers, that 
set out the key risks facing the Group and indicate whether controls and risk management processes in each business unit have 
operated satisfactorily. These reports are reviewed in detail, challenged where appropriate and approved by the Committee for 
use in the Annual Report;

regularly reviewed the financial and accounting controls;

reviewed the internal audit reports; and

•  monitored management’s responsiveness to the findings and recommendations arising from the above.

No significant failings or weaknesses were identified.

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE82

Audit Committee Report
Continued >

In respect of Group financial reporting, the finance department is responsible for preparing the Group financial statements using a 
well-established consolidation process and ensuring that accounting policies are in accordance with International Financial Reporting 
Standards. There is a detailed budgeting process with an annual budget both challenged, stress-tested and approved by the Board. 
Monthly results are reported against the corresponding figures for the budget and the previous year with corrective action initiated by 
the Board as appropriate. All financial information published by the Group is subject to approval by the Committee.

The Group’s treasury activities are operated within Board approved guidelines. Facilities are approved by the Board and all 
transactions are controlled and monitored. Monthly summaries of treasury management activities are prepared for the Board. 
Speculative transactions are not undertaken.

There have been no changes in the Company’s internal control over financial reporting during the year under review that have 
materially affected, or are reasonably likely to materially affect, the Company’s control over financial reporting.

Bribery Act 2010 (the ‘Act’)
The Group is committed to conducting its business with the highest degree of integrity. This commitment includes a zero-tolerance 
approach towards all forms of bribery, corruption, fraud and theft. The Group has in place an appropriate policy and regularly re-
enforces its Code of Ethics. Appropriate Board approved procedures are in place to prevent employees and other associated persons 
committing offences under the Act. Engaging in fraud, bribery or corruption is unlawful and any employee, director or officer found 
to have breached the code of conduct will be liable to disciplinary action which may result in dismissal or other serious sanctions. 
Breaches of the code of conduct by third parties may result in immediate termination for breach of all contracts with the Group. These 
procedures are subject to regular monitoring and review.

Modern Slavery Act
We are committed to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking 
place anywhere in our supply chains or in any part of our business. To ensure a high level of understanding of the risks of modern 
slavery and human trafficking in our supply chains and our business, all Directors have been briefed on the subject and we provide 
training to relevant employees. The Company’s modern slavery Compliance Statement, pursuant to Section 54(1) of the Modern Slavery 
Act 2015, for the financial year ended 31 December 2022 was approved by the Board on 19 January 2023. Further details can be found on 
pages 42 to 43.

Whistleblowing
The Group is committed to a culture of openness, honesty and accountability and believes that it is fundamental that any concerns 
our employees have can be raised in confidence and without fear of victimisation. To this end, the Group has in place a whistleblowing 
policy which encourages employees to report any malpractice, illegalities, wrongdoing or matters of similar concern (together ‘ethical 
wrongdoing’) by other employees, former employees, contractors, suppliers or advisors. Examples of ethical wrongdoing include 
bribery, corruption, fraud, dishonesty and illegal practices which may endanger employees or other parties.

Any matters raised through the whistleblowing process are reported to the Committee. Where such matters are raised a proportionate 
investigation is undertaken either by independent management or an appropriate external party under the direction and guidance of 
the Committee.

During the current and preceding financial years, a number of matters were raised via the whistleblowing process. The vast majority 
related to employee related grievances and were escalated to the relevant manager for investigation. In the preceding financial year, 
one further matter was investigated by an independent external third party, the results of which were reported to management, the 
Committee and the Board and appropriate action taken to address the issue identified, which did not lead to a risk to the financial 
statements.

Chris Girling
Chair, Audit Committee

6 March 2023

83

Nomination Committee Report

Dear Shareholder.
On behalf of the Board, I am pleased to present the Nomination Committee’s Report for the financial year ended 31 December 2022.

Objectives
The key objective of the Nomination Committee (the ‘Committee’) is to monitor the performance, appropriateness and future 
succession of the Company’s executive and Board talent in order to ensure that the Board comprises individuals with the right blend of 
skills, knowledge, experience and diversity to maintain a high degree of effectiveness in discharging its responsibilities. Appointments 
to the Board are recommended, as appropriate, by the Committee. Board appointments are subject to approval by the Board as a 
whole.

Composition
The Committee is chaired by myself with remaining membership comprising the three other Independent Non-Executive Directors 
including, with effect from 1 June 2022, Nicola Keach. Membership of the Committee is therefore in compliance with Provision 17 of the 
Financial Reporting Council’s UK Corporate Governance Code 2018 (the ‘Code’).

Roles and Responsibilities
The principal responsibilities of the Committee are:

• 

• 

• 

• 

reviewing the structure, size and composition of the Board and its committees;

identifying and nominating candidates to fill Board vacancies;

keeping up to date and fully aware of the strategic and commercial changes affecting the Group and the markets in which it 
operates;

keeping under review the leadership needs of the business with a view to ensuring the continued ability to compete effectively in 
the marketplace;

•  assessing the roles of the existing Directors in office to ensure that there continues to be a balanced board in terms of skills, 

knowledge, experience and diversity;

• 

considering the continuing service of a Director; and

•  providing recommendations for reappointment of Directors retiring by rotation.

The Committee reports to the Board on how it has discharged its responsibilities. The full terms of reference of the Committee are 
available on the Company’s website, or on request to the Company Secretary.

The Committee undertakes its responsibilities proactively, recognising it is important to plan Board succession well in advance, and to 
ensure that the Company’s Board and executive leadership skills are fully aligned to the Company’s long-term strategy. The Committee 
therefore takes care to ensure that there is a continuous pipeline of high-performing and executive talent beneath Board level.

What the Committee did in 2022
The main focus of the Committee’s work during the year included:

• 

• 

• 

• 

• 

• 

following initiation of a review process in November 2022, reviewing the performance of the Executive Directors and concluding 
that their performance continues to be effective and that each demonstrates sufficient commitment to their role;

following an extensive selection process, which involved an external search consultancy, recommending to the Board the 
appointment of Nicola Keach as an additional Independent Non-Executive Director; 

reviewing the independence of each Non-Executive Director, including each Non-Executive Director’s actual, potential or perceived 
conflicts of interest and concluding that each Non-Executive Director was independent in character and judgment and that there 
were no circumstances that were likely to affect their judgment;

considering the structure and composition of the Board and, in particular, succession planning for both Executive and Non-
Executive roles;

reviewing the Committee’s terms of reference and conducting the annual review of the Committee’s performance; and

recommending each Director for re-election at the Annual General Meeting.

Appointment of Independent Non-Executive Director
Nicola Keach was appointed to the Board as an Independent Non-Executive Director on 1 June 2022. Nicola’s appointment was 
the result of a rigorous selection process which was initiated in January 2022. The Board employs the services of external search 
consultancies as part of the process to identify potential Board candidates. The Committee considered the credentials of a number of 
providers before recommending the appointment of the recruitment firm considered best placed to meet the brief. The consultancy 
firm chosen, MWM Consulting, was considered to be independent of, and had no other links with, the Company or its Directors in 
connection with the brief. 

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE84

Nomination Committee Report
Continued > 

The Committee, led by myself, managed the candidate assessment process. The process included the development of a success 
profile which was discussed and agreed, in conjunction with input from the Executive Directors, by the Committee. Candidates were 
rigorously assessed against this profile in order to determine their suitability, in particular, exploring and understanding what their 
past experiences and career may offer to the Group. Following this, a short list of potential candidates was selected. Each shortlisted 
candidate met with each member of the Board to explore specific predetermined areas with them. Each member of the Board 
provided their feedback to the Committee and, after detailed discussions and careful debate, the Committee concluded, having taken 
all of the feedback into consideration, that Nicola had the necessary skills and experience. Accordingly, in April 2022, the Committee 
was able to make a recommendation to the Board that she should be appointed to the Board as an Independent Non-Executive 
Director.

Diversity Policy
Our policy remains to identify the most suitable candidate to join the Board having regard to the individual’s skills, experience and 
knowledge. However, when considering succession plans the Board remains cognisant of the need to ensure that there is a diverse 
range of individuals who are included in the plan. The business as a whole continues to promote diversity and inclusion from within, 
particularly in respect of supporting female employees to progress up the career ladder. In furtherance of the Group’s sustainability 
agenda, in November 2022, the Board approved for adoption a new Group wide Equality, Diversity & Inclusion (ED&I) policy for 
publication internally and externally. This policy is intended as the overarching statement for the whole Group across this topic and will 
apply to all employees, contractors and agency workers across the Group. Further details can be found on pages 31 and 32.

The aim of our policy is to ensure that diversity in its broadest sense, including gender, ethnicity, age, sexuality, social class, education, 
experience, ways of thinking and more, is reflected throughout the business including within the composition of the Board, to provide 
the range of perspectives, insights and challenge needed to support good decision making. Although the Company’s shares are 
admitted to trading on the AIM division of the London Stock Exchange, the Board is mindful of governance developments regarding 
Board composition and diversity, including the FCA’s changes to the Listing Rules (applicable to issuers with equity shares admitted 
to the premium or standard segment of the FCA’s Official List) requiring at least 40 per cent of the Board to be women; at least one of 
the senior Board positions (Chair, Chief Executive, Chief Financial Officer or Senior Independent Director) to be a woman; and at least 
one member of the Board to be from an ethnic minority background, as well as the conclusions and recommendations of the Hampton-
Alexander and Parker Reviews regarding board composition in FTSE 350 companies.

Against this backdrop, the Board welcomed the appointment of Nicola Keach to the Board as a Non-Executive Director, in June 2022, 
which increased female representation on the Board to 33 per cent. Accordingly, the Board will continue to have regard to diversity as 
an important consideration in Board composition as and when natural succession changes arise.

The Board, together with the Nomination Committee, will:

• 

• 

continue to aim to improve in all aspects of diversity, including gender diversity and ethnic diversity, at Board and Senior 
Management level, without the need for quotas;

seek to ensure that Board candidates bring the right skills, knowledge and experience to complement the existing balance of the 
Board, taking into account the diversity benefits the candidate can bring to the Board’s composition;

•  only work with executive search consultants that have adopted a voluntary code of conduct addressing diversity;

• 

take into account any regulatory requirements and best practice guidance when reviewing the balance and composition of, and 
succession plans for, the Board and Senior Management, whilst having regard to the individual skill sets and the general and 
sector-specific knowledge needed to drive corporate performance; and

• 

remain fully aware of the need to ensure that the business recruits and maintains a diverse workforce.

Jock Lennox
Chair, Nomination Committee

6 March 2023

85

Directors’ Remuneration Report
Letter from Nick Gregg, Chair of the Remuneration Committee

Dear Shareholder.
On behalf of the Board, I am pleased to present our 2022 Directors’ Remuneration Report.

As an AIM listed company, we are not required to fully apply the remuneration-related disclosures that Premium Listed companies 
incorporated in the UK are subject to. Nevertheless, the Board wishes to ensure that executive remuneration remains both transparent 
and stable and, therefore, considers it appropriate for the Company to provide Shareholders with detailed information with respect to 
executive remuneration. Furthermore, and as we have done for many years now, Shareholders will be asked to approve the Directors’ 
Remuneration Report at the forthcoming Annual General Meeting (‘AGM’). We consider that our current approach to remuneration is 
working well and has the support of the vast majority of Shareholders, as reflected by the voting results at the 2022 AGM where we 
received 82.45% of votes in favour of the Directors’ Remuneration Report. While this level of support was lower than received in previous 
years, the Remuneration Committee appreciated the backing of many Shareholders for the decisions taken in respect of 2021. With the 
exception of an amendment to the CFO’s pension entitlement (explained below), no changes are proposed to the remuneration policy 
for 2023. However (as also explained below), in 2023 we are implementing the policy differently in respect of the weighting on ESG 
measures within the annual bonus scheme and the choice of performance measures for the LTIP.

Remuneration in 2022
For 2022, in line with market practice, the operation of our remuneration schemes reverted broadly to general principles that applied 
prior to the COVID-19 pandemic:

•  base salary for each executive Director was increased by 2.5 per cent with effect from 1 January 2022, such increase being lower 

than that of the wider employee population;

•  whilst the majority of the bonus opportunity was based on the Group’s adjusted profit before taxation result, for 2022, the 

Committee introduced a number of specific and measurable sustainability targets, in respect of 10 per cent of the overall bonus 
opportunity, to reflect our enhanced focus on ESG following the launch of The Johnsons Way, our refreshed sustainability strategy. 
Achievement against the performance targets was assessed after the end of the financial year and this resulted in a payment of 
22.5 per cent of the maximum available to the Executive Directors. The full targets are disclosed on pages 98 and 99; and

• 

in determining the performance conditions for the LTIP, the Committee took into account the Group’s business plan as well as the 
outlook for the sector, general macroeconomic conditions and the range of analysts’ consensus forecasts for the financial year 
ending 31 December 2024. Following careful consideration, the Committee agreed to retain two separate performance targets:

• 

• 

Total Shareholder Return:  50 per cent of the 2022 LTIP Award will vest by reference to the annualised growth in the Company’s 
net return index (‘TSR’) over the performance period relative to the annualised growth in the FTSE AIM All-Share Industrial 
Goods and Services net return index (the ‘Index’) over the performance period. None of this element of the 2022 LTIP Award will 
vest if the TSR growth is less than the Index growth, one quarter will vest if the TSR growth is equal to the Index growth and 
the whole of this element of the 2022 LTIP Award will vest if the TSR growth is at least seven per cent above the Index growth. 
Vesting will be on a straight-line basis between these points. This performance target is the same as for previous awards.

Earnings per Share:  The remaining 50 per cent of the 2022 LTIP Award will vest by reference to the Company’s adjusted diluted 
earnings per share from continuing operations (‘EPS’) as at 31 December 2024. The figure will be further adjusted to exclude any 
impact on EPS of the capital allowances super-deduction, which offers 130 per cent first-year relief on qualifying main rate plant 
and machinery investments until 31 March 2023. None of this element of the 2022 LTIP Award will vest if EPS is less than 9.5 pence, 
one quarter will vest if EPS is equal to 9.5 pence and the whole of this element of the 2022 LTIP Award will vest if EPS is 10.6 pence 
or greater. Vesting will be on a straight-line basis if EPS is between 9.5 pence and 10.6 pence. The structure of this performance 
target is similar to that for the 2021 LTIP Award.

The Committee is satisfied that the targets chosen for the 2022 LTIP Award are appropriately challenging in the context of expectations 
of the Company’s performance over the three-year performance period.

Additionally, the Committee assessed the extent to which the targets had been met for the LTIP award made in 2020, with performance 
measured over the three-year period to 31 December 2022. Taking into account both the Group’s Total Shareholder Return (TSR) 
performance relative to the FTSE AIM All-Share Industrial Goods and Services net return index and Adjusted Earnings Per Share (EPS) 
performance relative to RPI, the Committee determined that the performance targets had not been met, that no discretion would be 
applied to the outcome and that, therefore, the LTIP award would lapse in full.

Remuneration Policy
During the year, the Committee undertook its usual review of the remuneration policy and its implementation, taking account of the 
2018 UK Corporate Governance Code (the ‘Code’), the Remuneration Regulations which apply to Main Market companies and general 
market developments. The Committee takes seriously its role in ensuring the interests of colleagues, Shareholders and other key 
stakeholders are considered fairly and in the context of wider societal expectations.

The Committee believes that the Group’s approach to executive remuneration is consistent with the principles of the Code. There is a 
clear linkage between the performance metrics and targets used in the incentive schemes and the long-term growth strategy for the 
business. As outlined in this report, we have a formal and transparent procedure for developing our executive remuneration policy. 
Discretion is exercised appropriately when reviewing and authorising remuneration outcomes. No such discretion was exercised in 
respect of 2022.

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE86

Directors’ Remuneration Report
Letter from Nick Gregg, Chair of the Remuneration Committee
Continued >

The remuneration policy is structured in line with the factors set out in Provision 40 of the Code. Pay is designed to be relatively 
simple and is disclosed transparently in this report. We take into account the Group’s approach for the broader employee base when 
considering executive remuneration. The size of potential awards under the annual bonus scheme and the LTIP is not considered 
excessive in the context of wider market practice and the likelihood of rewards which would be inconsistent with performance is 
limited. We set targets under the incentive schemes which are designed to be challenging but achievable and which do not encourage 
inappropriate risk-taking. We believe that the strong ethical and governance culture across the Group is echoed by the rigour with 
which executive remuneration is considered by the Committee and the commitment to openness highlighted in this report. Taking into 
account practice at other companies, and the competitive market for senior talent, we continue to believe that pay for the Executive 
Directors, both in terms of quantum and structure, is appropriate.

We are, however, aware of the following two areas where we do not fully comply with the Code provisions on remuneration:

1.  We have not introduced a formal post-employment shareholding requirement for the Executive Directors. We believe that our 
current approach provides for a sufficient long-term alignment of interest between executives and Shareholders through, for 
example, the LTIP (where the further two-year holding period over and above the three-year performance period continues to 
apply in the event of cessation of employment) and the existing personal shareholding requirement of 200 per cent of basic 
salary (which applies during employment). At the present time we have decided not to go further than this, but we will keep these 
matters under regular review as market practice in this area continues to develop.

2. 

Pension rates for the CEO and CFO reflect historic entitlements. We have not yet fully aligned Executive Director pensions with the 
wider workforce; however, we are aware of the general investor expectation in this area and action has been taken to establish a 
pathway to alignment towards the rate applicable to the majority of the wider workforce. Whilst provision for both the CEO and 
the CFO remains above the workforce average, we have (as previously disclosed) moved the effective pension contribution rate 
for the CEO closer towards the rate payable to the wider workforce, with the CEO’s maximum entitlement capped at the cash 
value of the CEO’s 2019 entitlement such that, over a period of time, the rate payable to the CEO will reduce and move closer to 
that payable to the wider workforce. For 2022, this equated to a contribution rate of 9.4 per cent on the CEO’s salary (2021: 9.7 per 
cent). Furthermore, we have recently agreed that, with effect from 1 January 2023, the pension contribution rate for the CFO will 
be reduced to 15 per cent of base salary and then further reduce to 12 per cent of base salary and then 9 per cent of base salary 
with effect from 1 January 2024 and 1 January 2025, respectively. For all new executive appointments to the Board, the employer 
pension contribution rate will be aligned with that available to the majority of the workforce (currently 6 per cent).

Looking Ahead
The Committee has agreed to increase the base salary for each of the Chief Executive Officer and Chief Financial Officer by 3.5% with 
effect from 1 January 2023, such increase being significantly lower than that for the wider employee population.

The performance measures for the 2023 annual bonus scheme are set out on page 106. We have decided to adopt a similar approach 
to the bonus scheme as applied in 2022, with an adjusted PBT measure applying to the majority of the bonus, supplemented with ESG 
targets linked to the sustainability strategy of the business. One change we are making is to increase the weighting on ESG from 10 per 
cent to 15 per cent, signalling the increasing importance placed by the Board on driving further performance in this area. As in previous 
years, we will disclose the specific 2023 annual bonus targets and our performance against them in our 2023 Directors’ Remuneration 
Report. 

The Committee intends to grant the 2023 LTIP award to all eligible participants, including the Executive Directors, in March 2023. 
Historically we have granted LTIP awards to the Executive Directors and members of the Group Management Board. For 2023, we 
intend to broaden participation to a wider group to link the incentives of a number of additional senior employees with long-term 
Group performance, and to ensure we are providing suitably competitive packages to key people within the organisation. Awards for 
the Executive Directors will again be at a level of 125 per cent of salary for the Chief Executive Officer and 110 per cent of salary for the 
Chief Financial Officer, with lower salary multiples applying to other employees. 

The awards for all participants will have the same performance metrics. For the 2023 grant, we will retain the relative TSR measure and 
targets as set out above for 50 per cent of the award. For the other 50 per cent, the Committee has decided to adopt stretching targets 
linked to adjusted PBT per share growth over the three-year performance period in place of the EPS measure used to date. The key 
reason for this change is that EPS is expected to be materially impacted over the coming years by changes to tax rates as the benefit 
of the capital allowances super-deduction unwinds and the headline rate of corporation tax increases to 25 per cent from 2023. By 
focusing on adjusted PBT per share, we can ensure that management is incentivised on a similar per share measure but one which is 
not impacted by these changes (over which the Group has limited control). 

We have agreed performance targets for this measure which are considered suitably challenging in the context of current internal  
and external forecasts of performance. None of the adjusted PBT per share element of the 2023 LTIP Award will vest if adjusted  
PBT per share growth is less than 5 per cent per annum above the level of adjusted PBT per share for the financial year ended   
31 December 2022. One quarter of this element will vest for adjusted PBT per share growth of 5 per cent per annum above the level  
of adjusted PBT per share for the financial year ended 31 December 2022, and the whole of this element will vest for adjusted PBT  
per share growth of 10 per cent per annum or greater above the level of adjusted PBT per share for the financial year ended  
31 December 2022. Vesting will be on a straight-line basis if adjusted PBT per share growth is between 5 per cent and 10 per cent per 
annum.

 
87

The Committee believes that replacing EPS with adjusted PBT per share for the 2023 LTIP Award is appropriate, for the reasons set out 
above. Next year, we will review whether we should retain adjusted PBT per share for the 2024 LTIP award, or whether reverting to EPS 
(or using a different measure) would be preferable, taking into account the circumstances at the time. We will confirm our decision in 
next year’s Directors’ Remuneration Report.

Conclusion
2023 will inevitably be another busy year for the Committee given ongoing economic uncertainty and a challenging external 
environment. We continue to be faced with the significant challenge of ensuring our remuneration packages motivate, retain, and 
fairly reward our highly valued and respected management team as it maintains its performance in delivering our recovery for our 
stakeholders. As a Committee, we will continue to be cognisant of market developments with regard to the development of our 
executive remuneration policies and structures and will continue to emphasise the links to performance and our wider stakeholders in 
our deliberations.

As we have done for many years, we will put our Directors’ Remuneration Report to Shareholders for approval at the 2023 AGM. I hope 
you agree that the decisions we have made during the year, together with the prudent and mindful approach we have adopted 
in respect of 2022 and 2023 remuneration decisions, are positive and that you will continue to support the resolution relating to 
remuneration. In the meantime, should you have any questions, I am contactable via the Company Secretary.

Nick Gregg
Chair, Remuneration Committee

6 March 2023

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE88

Directors’ Remuneration Report
Committee Summary

REMUNERATION COMMITTEE
Membership and Attendance
Throughout 2022, membership of the Remuneration Committee (the ‘Committee’) comprised of the Independent Non-Executive 
Directors and the Committee has been chaired by Nick Gregg. Nicola Keach joined the Committee as an additional member following 
her appointment as an Independent Non-Executive Director on 1 June 2022. None of the members of the Committee have, or had, any 
personal financial interests in the Company (other than as Shareholders), conflicts of interests arising from cross-directorships or day to 
day involvement in running the business.

Nick Gregg (Committee Chair)

Chris Girling

Jock Lennox
Nicola Keach

Note 1: 

Includes scheduled and unscheduled meetings.

Member Since

Eligible to Attend1 Meetings Attended1

Jan 2016

Aug 2018

Jan 2021
Jun 2022

4

4

4
2

4

4

4
2

Main Responsibilities
In line with the authority delegated by the Board, the Committee sets the Company’s Remuneration Policy and is responsible for 
determining remuneration terms and conditions of employment for the Chair of the Board, Executive Directors and those members of 
the Group Management Board whom are not Executive Directors.

The Committee:

• 

• 

• 

ensures that the Executive Directors are appropriately incentivised to enhance the Group’s performance and rewarded for their 
contribution to the success of the business by designing, monitoring and assessing incentive arrangements, including setting 
stretching targets and assessing performance and outcomes against them;

reviews the remuneration arrangements for other senior executives within the Group, namely those members of the Group 
Management Board who are not Executive Directors;

in undertaking its responsibilities above, reviews and monitors the remuneration and related policies and culture applying to the 
wider workforce, taking these into account when considering, developing and setting remuneration policies and packages for 
Executive Directors and the Group Management Board; and

•  maintains an active dialogue with Shareholders, ensuring their views and those of their advisors are sought and considered when 

setting executive remuneration.

The Committee regularly reports to the Board on how it has discharged its responsibilities. The full terms of reference of the Committee 
are available on the Company’s website, or on request to the Company Secretary.

EXTERNAL ADVISORS
The Committee seeks and considers advice from independent remuneration advisors where appropriate. The current appointed 
advisors, Korn Ferry, were selected through a thorough process led by the Chair of the Committee and were appointed by the 
Committee in June 2019.

The Chair of the Committee has direct access to the advisors as and when required, and the Committee determines the protocols 
by which the advisors interact with management, in particular the Company Secretary, in support of the Committee. The advice and 
recommendations of the external advisors are used as a guide, but do not serve as a substitute for thorough consideration of the issues 
by each Committee member. Advisors attend Committee meetings as and when required by the Committee.

Korn Ferry is a member of the Remuneration Consultants’ Group and, as such, voluntarily operates under the Remuneration Consultants’ 
Group Code of Conduct in relation to executive remuneration consulting in the UK. This is based upon principles of transparency, 
integrity, objectivity, competence, due care and confidentiality by executive remuneration consultants. Korn Ferry has confirmed that 
it has adhered to that Code of Conduct throughout the year for all remuneration services provided to the Group and therefore the 
Committee is satisfied that its advice is independent and objective. The Remuneration Consultants’ Group Code of Conduct is available 
at remunerationconsultantsgroup.com.

Fees payable in respect of services provided to the Committee during the current and preceding year, in each case as at 31 December, 
are as follows:

Fees payable (note 1)

2022
£000

17

17

2021
£000

2

2

Note 1: 

Fees payable during the current and prior year relate to advice on market practice, governance updates, reward consultancy, attendance at  
Committee meetings and ad-hoc advice.

 
 
89

Directors’ Remuneration Report
Remuneration Policy

OVERVIEW
The Committee reviews the Company’s remuneration philosophy and structure each year to ensure that the remuneration framework 
remains effective in supporting the Company’s business objectives, in line with best practice, and fairly rewards individuals for the 
contribution that they make to the business, having regard to the size and complexity of the Group’s operations and the need to retain, 
motivate and attract employees of the highest calibre.

The Committee intends that base salary and total remuneration of Executive Directors should be in line with the market. Remuneration 
is periodically benchmarked against rewards available for equivalent roles in a suitable comparator group with the aim of paying 
neither significantly above nor below the market for each element of remuneration. The Committee also considers general pay and 
employment conditions of all employees within the Group and is sensitive to these, to prevailing market conditions, and to governance 
trends when assessing the level of salaries and remuneration packages of Executive Directors.

The total remuneration package links corporate and individual performance with an appropriate balance between short and 
long term elements, and fixed and variable components. The remuneration policy is designed to incentivise executives to meet the 
Company’s strategic objectives, such that a significant portion of total remuneration is performance related, based on a mixture of 
internal targets linked to the Company’s strategic business drivers (which can be easily measured, understood and accepted by both 
executives and Shareholders) and appropriate external comparator groups.

The Committee considers that the targets set for the different elements of performance related remuneration are both appropriate 
and demanding in the context of the business environment and the challenges with which the Group is faced.

Prior to proposing the adoption of new or amended employee share schemes, the Company will consult in advance with, and seek 
feedback from, major Shareholders. New schemes may need to be proposed in order for the Company to be able to continue to 
operate its executive and all employee share schemes, for example, due to the incumbent scheme nearing the end of its lifetime. 
Existing schemes may need to be amended to reflect current or emerging best practice. Following any consultation process, the 
adoption of new or amended employee share schemes will then be proposed at the next relevant AGM (as evidenced at the 2018 AGM).

Full details of all current schemes are included within this Report.

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE90

Directors’ Remuneration Report
Remuneration Policy
Continued >

REMUNERATION POLICY TABLE
The current remuneration of Executive Directors comprises base salary, taxable benefits, pension, annual bonus and a Long-Term 
Incentive Plan (‘LTIP’). Details of how the various components of remuneration are delivered are set out below.

Operation

Maximum Opportunity

Performance 
Measures

None.

Whilst there is no prescribed formulaic maximum, any 
increases will take into account prevailing market and 
economic conditions as well as increases for the wider 
workforce.

Increases may be above this when an Executive Director 
progresses in the role, gains substantially in experience, 
there is a significant increase in the scale of the role, or 
was appointed on a salary below the market. These will 
be appropriately explained in the relevant year’s annual 
report.

Component and 
Link to Strategy

Base Salary 
Reflects the 
individual’s role, 
experience and 
contribution.

Set at levels to 
attract and retain 
individuals of the 
calibre required to 
lead the business 
and to ensure no 
over reliance on 
variable pay.

Taxable Benefits 
To provide a 
competitive level of 
benefits in order to 
attract and retain 
individuals of the 
calibre required to 
lead the business.

Pension 
To ensure the 
Company can 
provide a fully 
competitive level of 
benefits in order to 
attract and retain 
individuals of the 
calibre required to 
lead the business.

Base salaries are 
reviewed annually with 
any increases normally 
taking effect on 1 
January of each year.

Salaries are 
appropriately 
benchmarked and 
reflect the role, job size 
and responsibility as 
well as the performance 
and effectiveness of the 
individual.

Taxable benefits, which 
are not performance 
related, principally 
include, but are not 
limited to, the provision 
of a car or car allowance 
and private medical 
insurance for Executive 
Directors and their 
dependants.

Executive Directors are 
invited to participate in 
the Company’s defined 
contribution pension 
scheme or to take a cash 
alternative allowance 
in lieu of pension 
entitlement.

In addition, both the CEO 
and CFO are members of 
the Company’s defined 
benefit pension scheme. 
The CEO left active 
pensionable service 
on 31 December 2014 
and the CFO left active 
pensionable service on 
31 December 2011.

The cost of providing these benefits can vary in 
accordance with market conditions, which will, therefore, 
determine the maximum value.

None.

None.

For the Company’s pension cash allowance (or pension 
contribution as appropriate), the CEO was historically 
entitled to a maximum employer contribution of 14% of 
base salary. As previously disclosed, and having regard 
to developments in executive pensions, the Committee 
determined that the CEO’s maximum entitlement would 
be capped at the cash value of his 2019 entitlement such 
that, over a period of time, the rate payable to the CEO 
would reduce and move closer to that payable to the 
wider workforce. For 2022, this equated to a contribution 
rate of 9.4% on the CEO’s salary (2021: 9.7%).

The CFO was previously entitled to a maximum pension 
cash allowance of 17.8% of base salary. Having regard 
to developments in executive pensions and in order 
that the employer contribution rate in respect of the 
CFO progresses towards the rate applicable to that for 
the majority of the wider workforce, the Committee has 
determined that, with effect from 1 January 2023, the 
pension contribution rate for the CFO will be reduced to 
15 per cent of base salary and will then further reduce 
to 12 per cent of base salary and then 9 per cent of base 
salary with effect from 1 January 2024 and 1 January 2025, 
respectively.

For all new executive appointments to the Board, the 
employer pension contribution rate will be aligned with 
that available to the majority of the wider workforce, such 
rate currently being approximately 6%.

Further details are set out on page 98.

91

REMUNERATION POLICY TABLE (CONTINUED)

Component and
Link to Strategy

Annual Bonus 
To incentivise and reward 
the achievement of 
stretching one-year key 
performance targets set by 
the Committee at the start of 
each financial year.

Operation

Maximum Opportunity

Performance Measures

Ordinarily, the maximum 
amount payable to the CEO 
is 125% of base salary; the 
target award is 62.5% of 
base salary, with a further 
maximum of 62.5% for 
enhanced performance.

Ordinarily, the maximum 
amount payable to the 
CFO is 110% of base salary; 
the target award is 55% 
of base salary, with a 
further maximum of 55% for 
enhanced performance.

In both cases, no bonus is 
payable for below threshold 
performance but increases 
on a straight-line basis to 
target payout and from 
target to maximum.

In previous years, annual 
bonus targets have been 
based on the Group’s 
adjusted profit before 
taxation result, with 
performance measured over 
the financial year.

For 2022, whilst the majority 
of the bonus opportunity 
was based on the Group’s 
adjusted profit before 
taxation result, in line 
with market practice and 
following the launch of The 
Johnsons Way, the Group’s 
refreshed sustainability 
strategy, in February 2022, 
the Committee introduced 
a number of specific and 
measurable sustainability 
targets, in respect of 10 per 
cent of the overall bonus 
opportunity. For 2023, the 
weighting has increased 
to 15 per cent of the overall 
bonus opportunity. 

No bonus is payable 
for below threshold 
performance; maximum 
payout requires 
performance significantly 
ahead of the minimum 
performance target 
threshold.

The annual bonus is, 
ordinarily, earned by the 
achievement of one-year 
performance targets set 
by the Committee at the 
start of each financial 
year and is delivered in 
cash. The Committee sets 
appropriately challenging 
targets each year. 
Performance targets have 
historically been based 
upon the Group’s financial 
results however, to reflect 
our enhanced focus on ESG, 
the Committee introduced 
a sustainability target in 
respect of 10 per cent of the 
overall bonus opportunity 
for 2022. As noted on the 
right, this is increasing to 15 
per cent for 2023.

The Committee retains the 
discretion to adjust the 
targets to take account 
of events which were not 
foreseen or allowed for 
at the start of the year 
when targets were set, for 
example, acquisitions in the 
year. The Committee also 
retains the discretion to 
adjust the bonus outcomes 
and/or targets to ensure that 
they reflect the underlying 
business performance.

The annual bonus is subject 
to malus and/or clawback.

The Chair and the Non-
Executive Directors are not 
eligible to participate in the 
annual bonus scheme.

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE92

Directors’ Remuneration Report
Remuneration Policy
Continued >

REMUNERATION POLICY TABLE (CONTINUED)

Component and
Link to Strategy

LTIP 
To incentivise and reward 
Executive Directors for the 
delivery of longer-term 
financial performance and 
Shareholder value.

Share-based to provide 
alignment with Shareholder 
interests.

Operation

Maximum Opportunity

Performance Measures

Annual LTIP awards may be 
made at the following levels 
of base salary:

CEO:  125%
CFO:  110%

The Committee will select 
the performance measures 
and weightings prior to the 
grant of awards that support 
the Company’s longer-term 
strategy and shareholder 
value from time to time.

To date, awards have been 
granted with performance 
conditions linked to 
the Company’s Total 
Shareholder Return (TSR) 
and Earnings per Share (EPS) 
performance.

For the 2023 LTIP Award, as 
explained on page 86, the 
Committee has decided to 
replace EPS with an adjusted 
PBT per share measure.

Further details are set out on 
pages 102 to 104.

An annual conditional award 
of ordinary shares which 
may be earned after a single 
three-year performance 
period, based on the 
achievement of stretching 
performance conditions.

Participants are required 
to hold vested LTIP shares 
(net of any shares sold to 
meet tax and social security 
liabilities) for a period of two 
years post vesting.

Calculations of the 
achievement of the 
performance targets are 
independently performed 
and are approved by the 
Committee.

To ensure continued 
alignment between 
Executive Directors’ and 
Shareholders’ interests, the 
Committee also reviews 
the underlying financial 
performance of the Group 
and retains its discretion to 
adjust vesting if it considers 
that performance is 
unsatisfactory.

Malus and clawback rules 
operate in respect of the 
LTIP.

93

NOTES TO THE REMUNERATION POLICY TABLE
The Remuneration Policy for Executive Directors differs from that of other members of the Group Management Board solely in respect 
of quantum of the various components and remuneration. Executive Directors have a greater proportion of their total remuneration 
package at risk than other employees, however, the structure and principles of incentives are broadly consistent. The wider employee 
population of the Group will receive remuneration that is considered to be appropriate in relation to their geographic location, level of 
responsibility and performance.

ILLUSTRATIONS OF THE APPLICATION OF THE REMUNERATION POLICY
The Company’s policy is to provide a total remuneration package that links corporate and individual performance with an appropriate 
balance between short and long term elements, and fixed and variable components. The charts below show an example of the 
remuneration that could be receivable by Executive Directors in office at 1 January 2023 under the policy set out in this Directors’ 
Remuneration Report.

Each bar gives an indication of the minimum amount of remuneration payable, remuneration payable at target and at maximum 
performance to each Executive Director under the policy. Each of the bars is broken down to show how the total under each scenario is 
made up of fixed elements of remuneration, the annual bonus and the LTIP.

Peter Egan
Illustration Only

Yvonne Monaghan 
Illustration Only

Minimum

100%

Fixed

Bonus

LTIP

Target

Maximum

Maximum +50%
Share Growth

46%

31%

27%

26%

28%

34%

29%

34%

44%

£0.0

£0.5

£1.0

£1.5

£2.0

Minimum

100%

Fixed

Bonus

LTIP

Target

Maximum

Maximum +50%
Share Growth

51%

35%

30%

23%

26%

32%

28%

£0.0

£0.5

32%

42%

£1.0

£1.5

£0.52m

£1.12m

£1.66m

£1.94m

£0.41m

£0.81m

£1.17m

£1.36m

The above illustration is based on a number of assumptions:

• 

fixed remuneration includes:

–  annual base salary as at 1 January 2023;

– 

value of taxable benefits received in 2022 as shown in the single figure table on page 97; and

–  pension cash alternative allowance as at 1 January 2023.

• 

• 

• 

variable remuneration at minimum, target and maximum payout has been assumed at 0%, 50% and 100% respectively of maximum 
bonus opportunity;

variable remuneration at minimum, target and maximum payout has been assumed at 0%, 55% and 100% respectively of maximum 
LTIP opportunity;

share price appreciation has been calculated as a 50% increase in the value of the LTIP between the date of grant and vesting; and

•  no dividend accrual has been incorporated in the values relating to the LTIP.

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE94

Directors’ Remuneration Report
Remuneration Policy
Continued >

MALUS AND CLAWBACK
To reflect best practice, and to align with Shareholder interests, the Committee introduced malus and clawback provisions in relation 
to all annual bonus and LTIP schemes (together ’Awards’) granted on or after 1 January 2015.

Those provisions enabled the Committee to decide, up until the second anniversary of an Award becoming payable, in circumstances 
in which the Committee considers it appropriate, to reduce the quantum of an Award, cancel an Award or impose further conditions on 
an Award. The provisions also enabled the Committee to decide, up until the second anniversary of an Award becoming payable that, 
in the relevant circumstances, the participant must repay to the Company (or any person nominated by the Company) some or all of 
the cash or shares received under an Award.

The circumstances in which the Committee may apply the malus and clawback provisions included, but were not limited to:

•  a material misstatement of the Company’s audited financial results;

•  a miscalculation of the extent to which a performance target has been met;

•  a material failure of risk management by the Company; and

• 

serious reputational damage to the Company.

During 2019, the circumstances in which the Committee may apply the malus and clawback provisions were broadened to specifically 
include:

•  misconduct by a participant; and

•  a material downturn in the financial position of the Company.

The Committee also resolved that:

• 

• 

• 

the period for discovery of the circumstances for malus and clawback be increased from two years to three years from payment of 
bonuses and vesting of LTIP awards; and

for the annual bonus, broaden the recovery methods to specifically include the ability to reduce future award levels and unvested 
and vested unexercised share incentive awards; and

for the avoidance of any doubt, make it clear within the scheme documentation that, where the Committee is of the opinion 
that the formulaic outcome is either not reflective of the underlying performance of the Company or does not accord with the 
Shareholder experience, or for any other circumstances that the Committee, acting fairly and reasonably, considers appropriate, 
then it shall have the discretion to adjust the formulaic outcome.

The additional provisions above apply to Awards granted on or after 1 January 2020.

PERSONAL SHAREHOLDING REQUIREMENT AND HOLDING PERIODS
In order that their interests are linked with those of Shareholders, Executive Directors were previously expected to build up and 
maintain a personal shareholding in the Company, equal to at least the value of base salary, over a period of five years from 
appointment. 

In light of developments in best practice, and in order to ensure continued alignment between Executive Directors’ and Shareholders’ 
interests, the Committee amended the policy in 2019 such that Executive Directors are now expected to build and maintain a personal 
shareholding in the Company equal to at least 200% of the value of base salary. For the purpose of this requirement, the net of tax 
number of vested but unexercised share awards, which are not subject to any further performance conditions, will be included. The 
Committee agreed that, whilst the period in which an Executive Director is expected to build up a personal shareholding in the 
Company should remain as five years, in recognition of the significantly increased shareholding requirement such five year period 
should commence from 31 December 2019, or date of appointment if later. The Committee will monitor progress annually.

The Committee has also considered whether Executive Directors should be required to hold any shares for a further period after 
vesting or exercise of an LTIP award, subject to the need to finance any costs of acquisition and associated tax liabilities. The rules of 
the 2018 Long-Term Incentive Plan (the ‘2018 LTIP Scheme’), which were approved by Shareholders at the 2018 AGM, contain provisions 
which allow the Committee to require that shares acquired from vesting LTIP awards must be retained for a prescribed period post 
vesting.

Accordingly, awards granted under the 2018 LTIP Scheme in 2019 and thereafter are subject to a two year post-vesting holding period 
over and above the three year vesting period of an LTIP award (the ‘Holding Period’). The Holding Period will continue to apply in the 
event of cessation of employment, save where cessation is by reason of death in which case the Holding Period shall immediately be 
deemed to have ended.

95

APPROACH TO RECRUITMENT REMUNERATION
The Committee would expect to apply the same Remuneration Policy as that which applies to existing Executive Directors when 
considering the recruitment of a new Executive Director.

Nevertheless, other arrangements may be established specifically to facilitate recruitment of a particular individual, albeit that any 
such arrangement would be made within the context of minimising the cost to the Company. An example might be the need to provide 
a level of compensation for forfeiture of bonus entitlements and/or unvested long term incentive awards from an existing employer, 
if any, or the additional provision of benefits in kind and other allowances, such as relocation, education and tax equalisation, as may 
be required in order to achieve a successful recruitment. Any arrangement established specifically to facilitate the recruitment of a 
particular individual would be intended to be of comparable form, timing, commercial value and capped as appropriate. The quantum, 
form and structure of any buyout arrangement will be determined by the Committee taking into account the terms of the previous 
arrangement being forfeited. The buyout may be structured as an award of cash or shares, however, the Committee will normally have 
a preference for replacement awards to be made in the form of shares, deliverable no earlier than the previous awards.

Where an Executive Director is appointed from either within the Company or following corporate activity/reorganisation, the normal 
policy would be to honour any legacy incentive arrangements to run off in line with the original terms and conditions.

The policy on the recruitment of new Non-Executive Directors would be to apply the same remuneration elements as for the existing 
Non-Executive Directors. It is not intended that variable pay, cash supplements, day rates or benefits in kind be offered, although in 
exceptional, currently unforeseen, circumstances such remuneration may be required.

EXECUTIVE DIRECTORS’ SERVICE AGREEMENTS
It is the Company’s policy that Executive Directors have rolling service agreements. Peter Egan is employed under a service agreement 
dated 30 March 2018, as amended by a Variation Letter dated 21 December 2018 relating to his appointment to Chief Executive 
Officer from 1 January 2019. Yvonne Monaghan is employed under a service agreement dated 14 January 2004, as amended with the 
appointment to Chief Financial Officer on 31 August 2007.

The length of Board service as at 31 December 2022 for Peter Egan and Yvonne Monaghan was four years, nine months and fifteen 
years, four months respectively.

The current Executive Directors’ service agreements contain the key terms shown in the table below:

Provision

Remuneration1

Detailed Terms

car benefit
family private health insurance
life assurance
30 days’ paid annual leave

•  base salary, pension and benefits
• 
• 
• 
• 
•  participation in the annual bonus plan, subject to plan rules
•  participation in the LTIP, subject to plan rules

Change of Control

•  no special contractual provisions apply in the event of a change of control

Notice Period

• 
• 

12 months’ notice from the Company
6 months’ notice from the director

Termination2,3

•  payment in lieu of notice for a period of up to 12 months

Restrictive Covenants

•  during employment and for a period of up to 12 months after leaving

Note 1:  Whilst service agreements outline the components of remuneration payable, they do not prescribe how remuneration levels may be adjusted  

from year to year.

Note 2: 

In the event of termination without cause, the Company has a contractual obligation to compensate the Executive Director for the unexpired  
period of his or her notice. The Company will seek to reduce this payment by means of the Executive Director’s duty to mitigate this payment  
wherever possible.

Note 3:  Whilst unvested awards will ordinarily lapse upon termination, the Committee may in its absolute discretion allow for awards to continue until  

the normal vesting date or to be accelerated (for example on death), subject to achievement of the attendant performance conditions. In such    
circumstances, awards vesting will normally be prorated on a time apportioned basis, unless the Committee determines otherwise. Any  
such discretion in respect of leavers would only be applied by the Committee to ‘good leavers’ where it considers that continued participation is   
justified, for example, by reference to performance prior to the date of leaving ‘Good leaver’ status may apply in circumstances of, inter  
alia, cessation of employment due to death, ill-health, disability, redundancy or retirement. The malus and clawback provisions would continue    
to apply in the event that any such discretion was exercised.

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Directors’ Remuneration Report
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Continued >

CHAIR’S SERVICE AGREEMENT
The Chair has a fixed term appointment. The fee for the Chair, which is commensurate with his experience and contribution to the 
Group, is reviewed annually with any increase generally taking effect on 1 January. The Chair does not participate in decisions 
regarding his own remuneration. The Chair is not eligible for pension scheme membership, bonus or incentive arrangements. Costs in 
relation to business expenses and travel will be reimbursed. The Chair’s appointment is terminable without compensation on three 
months’ notice from either side.

The Chair is expected to devote such time as is necessary for the proper fulfilment of the role. Whilst this is not ordinarily expected to 
exceed 40 days per annum, the nature of the role makes it impossible to be specific about the maximum time commitment.

The Chair is encouraged, but is not required, to hold a personal shareholding in the Company.

At 31 December 2022, the unexpired terms of the Chair’s letter of appointment was:

Date of Latest Letter
of Appointment

Term 
 Start Date

Term 
 End Date

Unexpired Term at 
 31 December 2022

Jock Lennox

4 January 2021

5 January 2021

4 January 2024

1 year

NON-EXECUTIVE DIRECTORS’ SERVICE AGREEMENTS
Non-Executive Directors each have fixed term appointments. Fees payable to the Non-Executive Directors, which are commensurate 
with their experience and contribution to the Group, are reviewed annually by the Board with any increase ordinarily taking effect on 
1 January. Non-Executive Directors do not participate in decisions regarding their own remuneration. Non-Executive Directors are not 
eligible for pension scheme membership, bonus or incentive arrangements. Costs in relation to business expenses and travel will be 
reimbursed. A Non-Executive Director’s appointment is terminable without compensation on three months’ notice from the Company 
and one month’s notice from the individual.

Non-Executive Directors are expected to devote such time as is necessary for the proper fulfilment of the role. Whilst this is not, 
ordinarily, expected to exceed 20 days per annum, the nature of the role makes it impossible to be specific about the maximum time 
commitment.

Non-Executive Directors are encouraged, but are not required, to hold a personal shareholding in the Company.

At 31 December 2022, the unexpired terms of the Non-Executive Directors letters of appointment were:

Date of Latest Letter
of Appointment1

Term 
 Start Date

Term 
 End Date

Unexpired Term at 
 31 December 2022

Chris Girling

Nick Gregg

24 August 2021

29 August 2021

28 August 2024

1 year 8 months

24 August 2021

1 January 2022

31 December 2024

2 years

Nicola Keach

31 May 2022

1 June 2022

31 May 2025

2 years 5 months

Note 1: 

Chris Girling was first appointed to the Board on 29 August 2018; Nick Gregg was first appointed to the Board on 1 January 2016; and    
Nicola Keach was first appointed to the Board on 1 June 2022.

97

Directors’ Remuneration Report
Annual Remuneration Report

SINGLE TOTAL FIGURE OF REMUNERATION (AUDITED)

Fixed Pay

Base Salary

Taxable Benefits

Pension

Performance Related Pay

Bonus

LTIP – Corporate Performance

LTIP – Share Price Growth

Single Total Figure of Remuneration

Peter Egan

Yvonne Monaghan

Note

2022
£000

2021 
£000

2022 
£000

2021 
£000

1

2

3

3

3

441

17

42

500

428 

17 

42 

487 

124

196 

–

–

124

624

–

– 

196

683

331

19

59

409

82

–

–

82

491

321 

20 

57 

398 

129 

– 

–

129

527

Note 1: 

Taxable benefits relate to the provision of a car allowance and private medical insurance. Peter Egan’s car benefit for the year was £14,500 
(2021: £14,500) and his private medical insurance benefit was £2,428 (2021: £2,529). Yvonne Monaghan’s car benefit for the year was £17,500 (2021: 
£17,500) and her private medical insurance benefit was £1,942 (2021: £2,023). 

Note 2: 

Details of the amounts shown for Pension are set out on page 98.

Note 3: 

Details of the performance measures and weighting as well as the achieved results for the bonus and LTIP components are shown on pages 98 
to 99 and 101 to 102 respectively. No bonus was deferred.

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE98

Directors’ Remuneration Report
Annual Remuneration Report
Continued >

PENSIONS
Executive Directors are contractually entitled to receive retirement benefits, which are calculated on base salary, under one or 
more of the Group’s contributory defined benefit or defined contribution schemes. Details of the schemes are given in note 26 of the 
Consolidated Financial Statements.

Defined Benefit Entitlement 
Each Executive Director who served during the year has left active pensionable service in the Johnson Group Defined Benefit Scheme 
(the ‘JGDBS’), which is of the defined benefit type, and is entitled to a preserved benefit.

The accrued pension entitlement, which is the amount that would be paid annually on retirement (at normal retirement age), for Peter 
Egan at 31 December 2022 was £13,200 (2021: £12,800) and allows for revaluation in deferment from the date of leaving to the date of 
calculation. Pension entitlement is calculated based on the total period of pensionable service to the Company, both before and after 
becoming a Director.

Yvonne Monaghan took a partial transfer of benefits from the JGDBS on 31 March 2012 and her date of retirement from the JGDBS was 
16 September 2021.

Defined Contribution Entitlement – Peter Egan
From 1 January 2015, Peter became a deferred member of the JGDBS. From that date, he was contractually entitled to a monthly 
employer pension contribution, equal to up to 14% of his monthly salary, which was paid to the JSG Pension Plan (the ‘Plan’), a defined 
contribution scheme. The majority of employees within the Group are eligible to participate in the Plan. Employer contribution rates 
to the Plan are on a matching plus basis determined with reference to the employee’s own pension contribution together with their 
salary banding. The employer contribution rate that is currently available to the majority of the wider workforce is approximately 
6%, whilst the maximum employer contribution is 14%, based upon a 7% employee contribution, for all employees currently earning 
an annual salary greater than £117,781. With effect from April 2019, Peter opted to receive a cash alternative allowance in lieu of an 
employer pension contribution. From that date, the cash alternative allowance payable to Peter was 12.3% of his base salary – adjusted 
downwards from the 14% referred to above in order to take account of the impact of employer’s national insurance.

Had Peter received a cash alternative allowance for the whole of 2019, it would have equated to £41,613. As previously disclosed, having 
regard to developments in executive pensions and in order that the employer rate in respect of Peter progresses towards the rate 
applicable to that for the majority of the wider workforce, the Committee determined that Peter’s entitlement in 2020 and thereafter 
would be capped at the cash value of his 2019 cash alternative entitlement. The effect of this is that as Peter’s salary increases, his cash 
alternative allowance, as a percentage of salary, will progress towards that available to the majority of the wider workforce. The cash 
alternative allowance payable in the year was £41,613 (2021: £41,613).

Defined Contribution Entitlement – Yvonne Monaghan
From 1 January 2012, Yvonne opted to become a deferred member of the JGDBS and is contractually entitled to receive a monthly 
cash alternative allowance equal to 17.8% of her monthly salary. The cash alternative allowance payable in the year was £58,944 (2021: 
£57,155). As noted in the letter from the Chair of the Remuneration Committee, the Committee determined that, with effect from 1 
January 2023, the pension contribution rate for Yvonne will be reduced to 15% of her base salary and will then further reduce to 12% of 
her base salary and then 9% of her base salary with effect from 1 January 2024 and 1 January 2025, respectively. 

2022 BONUS ACHIEVEMENT
The annual bonus is normally earned by the achievement of one-year performance targets set by the Committee, ordinarily at the start 
of each financial year, adjusted accordingly to take account of events which were not foreseen or allowed for at the start of the year 
when targets were set, for example, acquisitions or changes in accounting policy.

For 2022, the Committee determined that, in line with market practice, the operation of our remuneration schemes would revert, 
broadly, to general principles that applied prior to the COVID-19 pandemic. In previous years, annual bonus targets have been based 
on the Group’s adjusted profit before taxation result, with performance measured over the financial year. However, for 2022, to reflect 
our enhanced focus on ESG, the Committee introduced sustainability targets in respect of 10 per cent of the overall bonus opportunity.

The performance targets for 2022 are as set out below:

Minimum
£m

Target
£m

Maximum
£m

Achieved
£m

Bonus Achieved as
% of Maximum 
Opportunity

Adjusted PBT
(excluding notional interest)

37.4

40.4

45.4

38.2

13.9

99

For the 10 per cent of the bonus based on sustainability, the Committee agreed a number of targets linked to different elements of the 
overall sustainability strategy of the business. The targets and the performance achieved are set out in the table below.

Target

Weighting

Minimum

Maximum

Achievement

Bonus 
Achieved

Our World
Reduction in CO2e intensity ratio 
compared with 2021
Measured as tonnes of CO2e/tonnes 
of work processed

Our World
Reduction in water consumption intensity 
ratio compared with 2021
Measured as cubic metres of water 
consumed/tonnes of work processed

Our Integrity
Proportion of Tier 1 suppliers subject to 
ethical and environmental audit
Tier 1 suppliers represent the largest 
suppliers to the Group (37 in total)

Our Family
Development and approval of Equality, 
Diversity & Inclusion (ED&I) policy

Overall Assessment of ‘The Johnson Way’ 
2022 Objectives
Committee assessment of overall extent 
to which the 2022 Objectives have been 
achieved and embedded across the 
Group

Total

2%

2%

2%

2%

2%

10%

Reduction 
greater than 
0%

Reduction 
greater than 
5%

Reduction 
greater than 
0%

Reduction 
greater than 
2%

At least 
50% of Tier 
1 suppliers 
audited

75% or more 
Tier 1 
suppliers 
audited

Reduction of 24%

100%

Reduction of 9%

100%

76% of Tier 1 suppliers 
audited

n/a

New ED&I policy approved 
by Board in Nov 2022

n/a

Strong level of traction 
with ESG agenda and 
initiatives across the 
Group, particularly 
following appointment 
of new Head of 
Sustainability

n/a

n/a

100%

100%

100%

100% 

The Committee believes that these targets were appropriately stretching in the context of expected levels of performance for the 
business over 2022. Performance against the targets was assessed after the end of the financial year and this resulted in a bonus 
outcome as set out in the tables above. The overall bonus, inclusive of both the financial and sustainability measures, was assessed at 
22.5 per cent of maximum. The Committee felt that this represented a strong result in the wider market context and was a fair reflection 
of the Company’s overall performance over the period both in terms of profit performance and against the first set of sustainability 
measures used for incentive purposes. The Committee believes the introduction of these sustainability measures were successful in 
encouraging the business to embed key ESG measures and baselines across the Group and also demonstrate real progress against key 
metrics when compared with 2021, as illustrated in the table above. 

Bonuses will be paid in cash and subject to malus and clawback provisions.

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE100

Directors’ Remuneration Report
Annual Remuneration Report
Continued >

INTERESTS IN SHARE CAPITAL
The interests of the Directors who were in office at 31 December 2022, together with the interests of their close family, in the shares of 
the Company at the start and close of the financial year, were as follows:

Beneficial

Conditional (note 4)

31 December 2022
Ordinary shares 
of 10p each

31 December 2021 
Ordinary shares 
of 10p each

31 December 2022 
LTIP/SAYE 
options

31 December 2021 
LTIP/SAYE 
options

Share ownership 
guidelines

Peter Egan

Yvonne Monaghan (note 3)

Jock Lennox

Chris Girling

Nick Gregg

Nicola Keach

359,061

694,955

72,000

17,333

33,695

–

304,061

694,955

57,000

17,333

33,695

–

818,654

542,988

631,350

424,465

–

–

–

–

–

–

–

–

Note 1

Note 1

Note 2

Note 2

Note 2

Note 2

Note 1: 

Executive Directors are expected to build up and maintain a personal shareholding in the Company equal to at least 200 per cent of their base 
salary. Details of each Executive Director’s personal shareholding is set out in the table below.

Note 2: 

Non-Executive Directors are encouraged, but are not required, to hold a personal shareholding in the Company.

Note 3: 

Note 4: 

Note 5: 

In addition to the beneficial and conditional interests shown above, Yvonne Monaghan is a Trustee of the Johnson Brothers Employee Benefit 
Trust (the “Trust”). The Trust is governed by a Trust deed originally dated 18 August 1936 and was set up for the benefit of employees or ex-
employees of the Company or their respective widows, widowers, children or other dependants. The Trust owns 588,452 Ordinary shares of 10 
pence each in the Company. The Company considers this to be a Non-Beneficial interest.

Further details of the split between LTIP (with performance conditions attached) and SAYE (no performance conditions attached) options are 
shown below.

There have been no changes in the Directors’ interests in the shares of the Company during the period 31 December 2022 up until the date of 
signing this report.

The extent to which each Executive Director has achieved their personal shareholding requirement, further details of which are set out 
on page 94, is set out below; all values (including share price) are as at 31 December 2022:

Beneficial 
Shareholding
(No.)

Conditional 
Shareholding1
(No.)

Deemed 
Shareholding
(No.)

Share Price
(p)

Value of 
Deemed 
Shareholding
(£000)

Base Salary
(£000)

Value of 
Deemed 
Shareholding 
as a % of Base 
Salary

Peter Egan

Yvonne Monaghan

359,061

694,955

–

–

359,061

694,955

96.9

96.9

348

673

441

331

79%

203%

Note 1: 

Vested shares, which have not yet been exercised, together with unvested shares, which are not subject to a further performance condition, can 
count towards the shareholding requirement on a net of tax basis. As at 31 December 2022, the unvested shares as shown in the table below 
were all subject to performance conditions and hence do not count towards the shareholding requirement.

101

BENEFICIAL INTERESTS IN SHARE OPTIONS (AUDITED)
The interests of the Directors, who have served during the year, in share options of the Company at the commencement  
(or date of appointment if later) and close (or date of resignation if earlier) of the financial year were as follows: 

At 31 
December 
2021

Options 
Granted 
During 
Year

Options 
Lapsed 
During 
Year

Options 
Cancelled 
During 
Year

Options 
Exercised 
During 
Year

At 31 
December 
2022

Option
Price

Date of Grant 

Peter Egan

Scheme 1

Scheme 2

Scheme 1

Scheme 3

Scheme 1

Yvonne Monaghan

Scheme 1

Scheme 2

Scheme 1

Scheme 3

Scheme 1

3 March 2020

266,497

3 March 2020

15,228

22 March 2021

342,689

1 October 2021

6,936

–

–

–

–

16 March 2022

–

469,029

(266,497)

(15,228)

–

–

–

631,350

469,029

(281,725)

3 March 2020

3 March 2020

175,992

15,228

22 March 2021

226,309

1 October 2021

6,936

–

–

–

–

16 March 2022

–

309,743

(175,992)

(15,228)

–

–

–

424,465

309,743

(191,220)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

nil

197.00p

342,689

nil

6,936

129.75p

469,029

818,654

nil

–

–

nil

197.00p

226,309

nil

6,936

129.75p

309,743

542,988

nil

Scheme 1 - The Johnson Service Group 2018 Long-Term Incentive Plan (the ‘2018 LTIP Scheme’)

Scheme 2 - The Johnson Service Group 2018 Long-Term Incentive Plan CSOP Section (the ‘2018 Approved LTIP Scheme’)

Scheme 3 - The Johnson Service Group Sharesave Plan (‘SAYE Scheme’)

None of the terms or conditions of the share options were varied during the year.

Details of the 2018 LTIP, the 2018 Approved LTIP and the SAYE Scheme are given on pages 102 to 104 of the Directors’ Remuneration 
Report.

AWARDS EXERCISED IN 2022
No Director exercised any awards during 2022. Details of awards exercised during 2021 are set out on page 101 of the 2021 Annual 
Report and Accounts.

AWARDS LAPSED IN 2022
Under the 2018 LTIP Scheme, awards were granted to certain employees on 3 March 2020 with an exercise price of £nil (the ‘2020 LTIP 
Award’). In addition, linked awards were granted on the same date, under the 2018 Approved LTIP Scheme, with an exercise price of 197 
pence. The closing mid-market share price of Johnson Service Group PLC on the day immediately preceding the date of grant was 197 
pence.

The number of options granted to each of the Executive Directors was as follows:

Peter Egan

Yvonne Monaghan

2018
LTIP
Scheme

2018
Approved LTIP
Scheme

266,497

175,992

15,228

15,228

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE 
102

Directors’ Remuneration Report
Annual Remuneration Report
Continued >

The number of options granted under the 2018 LTIP Scheme to each of Peter Egan and Yvonne Monaghan were equivalent to 125% and 
110%, respectively, of their base salaries at the time. The performance period was the three financial years starting 1 January 2020 and 
ending 31 December 2022. The performance conditions are as set out below within ‘Overview of Share Option Schemes’.

Whilst the award would not be capable of vesting until at least 3 March 2023, the performance period ended on 31 December 2022. The 
extent to which the performance conditions were met is set out below:

Minimum
Growth/
Return
(per annum)

Maximum
Growth/
Return
(per annum)

Actual
Growth/
Return
(per annum)

EPS (over RPI)

TSR (over Index)

3%

0%

8%

7%

(15.9%)

(20.2%)

% of
Award 
Vesting

0%

0%

No. of
Options 
to Vest
(Peter
Egan)

No. of
Options 
to Vest
(Yvonne 
Monaghan)

nil

nil

nil

nil

nil

nil

The Remuneration Committee resolved that no discretion would be applied to the above outcome and hence the options would lapse, 
with effect from the end of the performance period.

OUTSTANDING AWARDS
2021 LTIP Award
Awards were granted, under the 2018 LTIP Scheme, to certain employees on 22 March 2021 with an exercise price of £nil. The closing 
mid-market share price of Johnson Service Group PLC on the day immediately preceding the date of grant was 153.2 pence. Peter 
Egan was granted 342,689 options, equivalent to 125% of his base salary at the time; Yvonne Monaghan was granted 226,309 options, 
equivalent to 110% of her base salary at the time. The performance period is the three financial years starting 1 January 2021 and 
ending 31 December 2023. The performance conditions are as set out below within ‘Overview of Share Option Schemes’. If the minimum 
performance criteria were to be achieved, 25 per cent of the scheme interests would become receivable.

2022 LTIP Award
Awards were granted, under the 2018 LTIP Scheme, to certain employees on 16 March 2022 with an exercise price of £nil. The closing 
mid-market share price of Johnson Service Group PLC on the day immediately preceding the date of grant was 117.6 pence. Peter 
Egan was granted 469,029 options, equivalent to 125% of his base salary at the time; Yvonne Monaghan was granted 309,743 options, 
equivalent to 110% of her base salary at the time. The performance period is the three financial years starting 1 January 2022 and 
ending 31 December 2024. The performance conditions are as set out below within ‘Overview of Share Option Schemes’. If the minimum 
performance criteria were to be achieved, 25 per cent of the scheme interests would become receivable.

Holding Period
Each of the awards above are subject to an additional holding period for two years from the date on which the award vests (the 
‘Holding Period’).  During the Holding Period, which will continue to apply in the event of cessation of employment, the award holder 
may not normally dispose of any of the shares which vest except to cover any income tax or social security contributions arising on the 
exercise of the award. 

OVERVIEW OF SHARE OPTION SCHEMES
2018 LTIP Scheme
The 2018 LTIP Scheme was approved by Shareholders at the 2018 Annual General Meeting; a summary of the principal features of the 
rules of the 2018 LTIP Scheme is included within the 2018 Notice of Annual General Meeting.

The 2018 LTIP Scheme includes an ‘unapproved’ section, under which nil cost awards are made.

The 2018 LTIP Scheme rules specifically include malus and clawback provisions, to reflect the fact that such provisions have been 
applicable to LTIP awards granted by the Company from 2015. In addition, to take into account developments in best practice, the rules 
of the 2018 LTIP Scheme contain provisions which allow the Committee to require that shares acquired from vested LTIP awards must 
be retained for a prescribed period post vesting.

103

The first award under the 2018 LTIP Scheme was granted in March 2019 (which, as discussed on page 101 of the 2021 Annual Report and 
Accounts, lapsed in full with effect from 31 December 2021) and a further award was granted in March 2020 (which, as detailed above, 
lapsed in full with effect from 31 December 2022). The performance conditions for these awards are set out below.

Performance Conditions
The performance conditions attached to the awards are linked to the Company’s Total Shareholder Return and Earnings per Share 
performance:

• 

• 

50 per cent of an award will vest by reference to the annualised growth in the Company’s net return index (‘TSR’) over the 
performance period relative to the annualised growth in the FTSE AIM All-Share Industrial Goods and Services net return index (the 
‘Index’) over the performance period. None of the award will vest if the TSR growth is less than the Index growth. One quarter of the 
award will vest if the TSR growth is equal to the Index growth. The whole of the award will vest if the TSR growth is at least seven 
per cent above the Index growth. Vesting of the award will be on a straight-line basis between these points.

The remaining 50 per cent of the award will vest by reference to the annualised growth in the Company’s adjusted diluted earnings 
per share from continuing operations (‘EPS’) over the performance period relative to the annualised growth in the retail price index 
(‘RPI’) over the performance period. None of the remaining award will vest if the EPS growth is less than three per cent above the 
RPI growth. One quarter of the remaining award will vest if the EPS growth is three per cent above the RPI growth. The whole of the 
remaining award will vest if the EPS growth is at least eight per cent above the RPI growth. Vesting of the remaining award will be 
on a straight-line basis if EPS growth is between three per cent and eight per cent above the RPI growth.

For the purpose of calculating TSR and Index growth, the average of the net return index over the dealing days falling in the period of 
one month ending on the last day of the performance period will be compared to the average of the net return index over the dealing 
days falling in the period of one month immediately preceding the first day of the performance period, in each respect of the Company 
and for the FTSE AIM All-Share Industrial Goods and Services index.

For the purpose of calculating EPS growth, the Company’s adjusted diluted earnings per share from continuing operations for the 
final financial year in the performance period will be compared to the Company’s adjusted diluted earnings per share from continuing 
operations for the financial year immediately before the start of the performance period.

For the purpose of calculating RPI growth, the retail prices index value for the last month of the final financial year in the performance 
period will be compared to the retail prices index value for the last month of the financial year immediately before the start of the 
performance period.

The charts below demonstrate the effect on vesting of the above performance conditions:

g
n
i
t
s
e
V
%

100%

25%

g
n
i
t
s
e
V
%

100%

25%

+3%

+8%

Relative Annualised EPS Growth

+0%

+7%

Relative Annualised TSR Growth

A further award was granted under the 2018 LTIP Scheme in March 2021 (the ‘2021 LTIP Award’). At that time, and as previously 
disclosed, the Committee determined that, given the significant Covid-related uncertainty in the wider economic environment, it was 
unable to set meaningful three-year performance targets and would therefore, in a departure from its normal practice and in line with 
guidance published by the Investment Association, defer the setting of performance targets for a period of not later than six months 
from the grant date. On 20 September 2021, the following performance conditions were announced:

• 

50 per cent of the 2021 LTIP Award will vest by reference to the annualised growth in the Company’s net return index (‘TSR’) over the 
performance period relative to the annualised growth in the FTSE AIM All-Share Industrial Goods and Services net return index (the 
‘Index’) over the performance period. None of this element of the 2021 LTIP Award will vest if the TSR growth is less than the Index 
growth, one quarter will vest if the TSR growth is equal to the Index growth and the whole of this element of the 2021 LTIP Award 
will vest if the TSR growth is at least seven per cent above the Index growth. Vesting will be on a straight-line basis between these 
points. This performance target is the same as for previous awards.

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE 
 
104

Directors’ Remuneration Report
Annual Remuneration Report
Continued >

• 

The remaining 50 per cent of the 2021 LTIP Award will vest by reference to the Company’s adjusted diluted earnings per share from 
continuing operations (‘EPS’) as at 31 December 2023. The figure will be further adjusted to exclude any impact on EPS of the capital 
allowances super-deduction, which offers 130% first-year relief on qualifying main rate plant and machinery investments until 31 
March 2023. None of this element of the 2021 LTIP Award will vest if EPS is less than 9.45 pence, one quarter will vest if EPS is equal to 
9.45 pence and the whole of this element of the 2021 LTIP Award will vest if EPS is 10.5 pence or greater. Vesting will be on a straight-
line basis if EPS is between 9.45 pence and 10.5 pence.

Another award was granted under the 2018 LTIP Scheme in March 2022 (the ‘2022 LTIP Award’). In determining the performance 
conditions applicable to the 2022 LTIP Award, the Committee took into account the Group’s business plan as well as the outlook for the 
sector, general macroeconomic conditions and the range of analysts’ consensus forecasts for the financial year ending 31 December 
2024. Following careful consideration, the Committee agreed two separate performance targets which are similar to the targets 
agreed for the 2021 LTIP Award:

• 

• 

50 per cent of the 2022 LTIP Award will vest by reference to the annualised growth in the Company’s TSR over the performance 
period relative to the annualised growth in the Index over the performance period. None of this element of the 2022 LTIP Award 
will vest if the TSR growth is less than the Index growth, one quarter will vest if the TSR growth is equal to the Index growth and the 
whole of this element of the 2022 LTIP Award will vest if the TSR growth is at least seven per cent above the Index growth. Vesting 
will be on a straight-line basis between these points.

The remaining 50 per cent of the 2022 LTIP Award will vest by reference to the Company’s adjusted fully diluted EPS as at 31 
December 2024. None of this element of the 2022 LTIP Award will vest if EPS is less than 9.5 pence, one quarter will vest if EPS is 
equal to 9.5 pence and the whole of this element of the 2022 LTIP Award will vest if EPS is 10.6 pence or greater. Vesting will be on a 
straight-line basis if EPS is between 9.5 pence and 10.6 pence.

2018 Approved LTIP Scheme
The rules of the 2018 LTIP Scheme also include a ‘CSOP’ section (the ‘2018 Approved LTIP Scheme’), under which UK tax-advantaged 
market value options are awarded and which are linked to the nil cost awards under the 2018 LTIP Scheme. The linked awards give 
the holder the same potential gross gain as if they had just received the 2018 LTIP Scheme award, however, as the 2018 Approved LTIP 
Scheme is tax favoured, in certain circumstances all or part of any gain on the 2018 LTIP Scheme award will be received through the 
2018 Approved LTIP Scheme and therefore taxed at a lower rate, or even zero.

The actual number of shares the award holder will receive when exercising options will depend on the date of exercise, whether the 
performance conditions of the 2018 LTIP Scheme are achieved, the extent to which they are achieved and also on how much of the gain 
(if any) can be delivered through the 2018 Approved LTIP Scheme. Part of the total award will be forfeited once the gain is determined, 
however, this will still leave the holder with the same gross gain that would have been received had only an award been made under 
the 2018 LTIP Scheme arrangement.

On 3 March 2020, certain employees were granted awards under the 2018 Approved LTIP Scheme, linked to the awards granted on the 
same date under the 2018 LTIP Scheme, at an exercise price of 197 pence. As set out above, the awards lapsed on 31 December 2022.

SAYE Scheme
The SAYE Scheme is open to all employees, including Executive Directors, who have completed two years’ service at the date of 
invitation and who open an approved savings contract.

When the savings contract is started, options are granted to acquire the number of shares that the total savings will buy when the 
savings contract matures. Details of the exercise periods and normal expiry dates are given in note 29 of the Consolidated Financial 
Statements.

TOTAL SHAREHOLDER RETURN
The performance graph below shows the Company’s TSR performance against the performance of the FTSE AIM Industrial Goods and 
Services Index over the ten-year period to 31 December 2022. The FTSE AIM Industrial Goods and Services Index has been selected for 
this comparison as, in the opinion of the Directors, it best represents the general sector in which the Group operates.

JSG

FTSE AIM Industrial Goods & Services

105

NON-EXECUTIVE DIRECTORS’ REMUNERATION (AUDITED)
Details of the amounts received by the Chair and the Non-Executive Directors during the year ended 31 December 2022 are as follows:

Current Directors

Jock Lennox

Chris Girling

Nick Gregg

Nicola Keach

Previous Directors

Bill Shannon

2022
£000

145

61

55

28

–

289

2021
£000

117

60

54

–

48

279

The base fees referred to above were increased by 2.5% with effect from 1 January 2022. The annualised fee payable to Nicola 
Keach was £47,383 in 2022 however, the figures in the above table reflect the total amount of fees received by Nicola Keach since her 
appointment as an Independent Non-Executive Director with effect from 1 June 2022.

Non-Executive Directors’ fees are subject to annual review with any increases generally applying with effect from 1 January. Under 
the Company’s Articles of Association, the total annual fees that may be paid to the Company’s Directors is limited to £250,000 in 
aggregate or such larger sum as the Company may, by Ordinary Resolution, determine. The current cap of £250,000 has been in place 
since 2003.

Non-Executive Directors’ fees have, historically, been subject to periodic benchmarking to provide a degree of independent 
confirmation of the fee levels. Whilst the Board determined and approved the fees payable to the Non-Executive Directors, and 
believes that the Non-Executive Directors’ fees are in line with market rates and appropriately reflect the time commitment and 
responsibilities of the role, the aggregate fees paid to the Non-Executive Directors in the financial years ended 31 December 2021 
(£279,000) and 31 December 2022 (£289,000) exceeded the current aggregate cap of £250,000 stated in the Company’s Articles of 
Association.

Accordingly, as permitted by the Company’s Articles of Association and as detailed in the 2023 Notice of Annual General Meeting, the 
Company will seek Shareholder approval, at the Annual General Meeting, to increase the maximum aggregate fees that the Company 
can pay to its Directors, as stated in the Articles of Association, from the current maximum cap of £250,000 to £500,000. The Board 
considers that this amount appropriately takes account of the effects of inflation, since 2003, on the current £250,000 cap; takes 
account of the increased number of Non-Executive Directors (following the appointment of Nicola Keach to the Board in June 2022); and 
provides a degree of headroom to enable the Company to continue to pay its Non-Executive Directors in accordance with contractual 
arrangements, facilitate future increases in Non-Executive Director remuneration and ensure that the Company has the ability to 
attract and retain suitably qualified Non-Executive Directors in future. 

In the meantime, the Board has agreed to maintain the Non-Executive Directors’ fees at their current, FY2022, rates and will only apply 
the proposed 3.5% increase to Non-Executive Directors’ base fees with retrospective effect, from 1 January 2023, subject to obtaining 
Shareholder approval, at the forthcoming annual general meeting, of the proposed increase to the aggregate cap on Non-Executive 
Directors’ fees in the Company’s Articles of Association. The Board will continue to periodically benchmark Non-Executive Directors’ fees 
and continue to disclose, in the Annual Report, any changes in the level of Non-Executive Directors’ fees from year to year. 

TOTAL DIRECTOR REMUNERATION (AUDITED)
The aggregate total amount of remuneration received by all Directors in office during the year ended 31 December 2022, together 
with the aggregate total amount of remuneration received by all Directors in office during the year ended 31 December 2021, is shown 
below:

Executive Directors

Non-Executive Directors

2022
£000

1,115

289

1,404

2021
£000

1,210

279

1,489

PAYMENTS TO PAST DIRECTORS 
There were no payments of money or other assets made to any former directors during the financial year ended 31 December 2022.

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE106

Directors’ Remuneration Report
Annual Remuneration Report
Continued >

PAYMENTS FOR LOSS OF OFFICE
There were no loss of office payments made to former directors during the year.

IMPLEMENTATION OF REMUNERATION POLICY IN 2023
The Committee anticipates the remuneration policy to apply as follows in the year ending 31 December 2023:

Base Salary1

Peter Egan

£456,707

Yvonne Monaghan

£342,734

Taxable Benefits

Car allowance, medical insurance

Car allowance, medical insurance

Pension

Bonus2

LTIP3

Capped at the cash value of 2019 entitlement

15% of base salary

Up to 125 per cent of Base salary.
Targets:
1. 

85 per cent of maximum entitlement to be 
based on the Group’s financial results using 
the Adjusted Profit Before Taxation result 
excluding notional interest; and

Up to 110 per cent of Base salary.
Targets:
1. 

85 per cent of maximum entitlement to be 
based on the Group’s financial results using 
the Adjusted Profit Before Taxation result 
excluding notional interest; and

2. 

to reflect our continued commitment to 
sustainability, 15 per cent of maximum 
entitlement to be subject to the satisfaction 
of targets linked to waste reduction, 
water consumption and carbon emission 
reductions.

2. 

to reflect our continued commitment to 
sustainability, 15 per cent of maximum 
entitlement to be subject to the satisfaction 
of targets linked to waste reduction, 
water consumption and carbon emission 
reductions. 

Up to 125 per cent of Base salary.
Targets:
1. 

50 per cent of the award to be based on 
the annualised growth in the Company’s 
net return index (TSR) over the performance 
period relative to the annualised growth 
in the FTSE AIM All-Share Industrial Goods 
and Services net return index (the Index) 
over the performance period. None of this 
element will vest if TSR growth is less than 
the Index growth, one quarter will vest if the 
TSR growth is equal to the Index growth and 
the whole of this element will vest if the TSR 
growth is at least 7 per cent above the Index 
growth. Vesting will be on a straight-line 
basis between these points.

Up to 110 per cent of Base salary.
Targets:
1. 

50 per cent of the award to be based on 
the annualised growth in the Company’s 
net return index (TSR) over the performance 
period relative to the annualised growth 
in the FTSE AIM All-Share Industrial Goods 
and Services net return index (the Index) 
over the performance period. None of this 
element will vest if TSR growth is less than 
the Index growth, one quarter will vest if the 
TSR growth is equal to the Index growth and 
the whole of this element will vest if the TSR 
growth is at least 7 per cent above the Index 
growth. Vesting will be on a straight-line 
basis between these points.

2. 

2. 

The remaining 50 per cent of the award to 
be based on growth in adjusted PBT per 
share over the performance period above 
the level of adjusted PBT per share achieved 
in the financial year ended 31 December 
2022. None of this element will vest if growth 
is less than 5 per cent per annum over the 
performance period; one quarter will vest 
for growth of 5 per cent per annum; and the 
whole of this element will vest if growth is 
10 per cent per annum or greater over the 
performance period. Vesting will be on a 
straight-line basis between these points.

The remaining 50 per cent of the award to 
be based on growth in adjusted PBT per 
share over the performance period above 
the level of adjusted PBT per share achieved 
in the financial year ended 31 December 
2022. None of this element will vest if growth 
is less than 5 per cent per annum over the 
performance period; one quarter will vest 
for growth of 5 per cent per annum; and the 
whole of this element will vest if growth is 
10 per cent per annum or greater over the 
performance period. Vesting will be on a 
straight-line basis between these points.

Note 1: 

Base salary payable in 2023 reflects a 3.5% increase on the base salary payable in 2022.

Note 2: 

Annual bonus targets are considered by the Committee and the Board to be commercially sensitive as they could inform the Company’s 
competitors of its budgeting. Consequently, we do not publish details of the targets on a prospective basis, however, we will provide full and 
transparent disclosure of the targets and the performance against these targets on a retrospective basis in next year’s Annual Report at the 
same time that the bonus outcome is reported.

Note 3: 

The decision to use adjusted PBT per share in place of EPS for this LTIP award is explained on pages 86 to 87.

107

CEO PAY RATIO
The pay ratio regulations provide companies with a number of options for gathering the data required to calculate the ratio. We have 
chosen to use “Option B” to calculate the CEO pay ratio which involves the use of data previously gathered for gender pay gap reporting 
purposes. This option was chosen given the size and complexity of the exercise required to produce these ratios using other means and 
on the basis that the Company has already completed comprehensive data collation and analysis for the purposes of gender pay gap 
reporting.

The total pay and benefits of our employees at the 25th, 50th and 75th percentile and the ratios between the CEO and these employees, 
using the CEO’s single total remuneration figure are as follows:

25th 
percentile
pay ratio

32:1

33:1

23:1

46:1

50th 
percentile
pay ratio

25:1

31:1

19:1

31:1

75th 
percentile
pay ratio

19:1

28:1

16:1

26:1

The ratio for 2019 is based upon figures as disclosed in the 2019 Annual Report. Consequently, the single total figure of remuneration for the CEO 
used within the ratio calculation, and hence in turn the resultant CEO pay ratios, does not reflect the adjustments required in 2020 to the LTIP 
figures for 2019, in line with statutory reporting requirements, to show the actual value of the LTIP award upon vesting in March 2020.

2022

2021

2020

20191

Note 1: 

The table below sets out the salary and total pay and benefits for the three identified quartile point employees:

2022 Salary

2022 Total Pay and Benefits

25th 
percentile
pay ratio

£18,395

£19,429

50th 
percentile
pay ratio

£24,421

£24,967

75th 
percentile
pay ratio

£28,217

£32,546

The 2021 pay ratios were significantly higher than the 2020 pay ratios due to an increase in the CEO’s single total remuneration figure 
compared to 2020. This increase is a result of the annual bonus scheme being partially achieved in 2021 and the 20 per cent voluntary 
reduction in Directors’ salaries for part of 2020. Similarly, due to nuances with the gender pay gap reporting methodology, a significant 
proportion of employees would be excluded from prior year analyses if they were furloughed at the snapshot date. Accordingly, and 
largely due to the impact of the COVID-19 pandemic on remuneration, our pay ratios have fluctuated between each reported year to 
date and no overall trend in the median pay ratio is observed at this time. However, at each of the 25th, 50th and 75th percentile, pay 
ratios for 2022 are lower than those for 2021 and are significantly lower than those for 2019.

The majority of our employees work either within one of our processing facilities or in distribution. Irrespective of the specific role, 
we aim to apply the same reward principles for all employees, in particular, that overall remuneration should be competitive when 
compared to similar roles in other organisations from which we draw our talent. We are aware that year-to-year movements in the pay 
ratio will be driven largely by our CEO’s variable pay outcomes. These movements will significantly outweigh any other changes in pay 
within the organisation. Whatever the CEO pay ratio, the Company will continue to invest in competitive pay for all employees.

The Committee also recognises that, due to the specific nature of the Company’s business and the flexibility permitted within the 
regulations for identifying and calculating the total pay and benefits for employees, as well as differences in employment and 
remuneration models between companies, the ratios reported above may not be comparable to those reported by other companies.

GENDER PAY GAP REPORTING
Background
Under legislation that came into force in 2017, all companies with 250 or more employees must publish and report specific figures about 
their gender pay gap. In respect of the Group, the legislation applies to Johnsons Textile Services Limited (the “Reporting Company”) 
which for the period under review employed the vast majority of employees within the Group.

Employers must publish the gap in pay between men and women on both a mean basis (average hourly salary) and a median basis 
(pay per hour based on the person ‘in the middle’ of the distribution of pay). In relation to bonus pay, employers are required to disclose 
both a mean and median basis for average bonus pay received. Furthermore, the percentage of employees receiving bonuses by 
gender must be disclosed. In addition, employers are required to disclose the distribution of gender by pay quartile – in other words, 
splitting the workforce into four groups based on their pay and showing the proportion of males and females in each group.

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE108

Directors’ Remuneration Report
Annual Remuneration Report
Continued >

The information provided below reflects the results of the most recent comprehensive data collation and analysis for the purposes of 
our external gender pay gap reporting. The ‘Gender Pay Gap’ calculations relate to the pay period in which the snapshot date, 5 April 
2022, falls for each full-pay relevant employee only. The ‘Gender Bonus Gap’ calculations relate to the period 6 April 2021 to 5 April 2022 
for all relevant employees.

Gender Pay Gap
The Company provides the following information in respect of its Gender Pay Gap:

Difference in the hourly rate of pay (mean) 

Difference in the hourly rate of pay (median) 

13.2%

11.9%

Gender Bonus Gap
The Company provides the following information in respect of its Gender Bonus Gap:

Difference in bonus pay (mean) 

Difference in bonus pay (median) 

Percentage of male employees who receive bonus pay 

Percentage of female employees who receive bonus pay 

38.2%

11.4%

30.2%

31.8%

Distribution of Male and Female Employees by Quartile
The proportions of male and female full-pay relevant employees in the lower, lower-middle, upper-middle and upper quartile bands 
were as follows: 

Female
59.2%

Female
49.0%

Female
35.8%

Female
25.1%

Male
40.8%

Male
51.0%

Male
64.2%

Male
74.9%

Lower 
Quartile 

Lower-Middle 
Quartile 

Upper-Middle 
Quartile 

Upper 
Quartile 

Explanatory Commentary
The results show that, as in previous years, there is a gender gap. Whilst having fewer females than males in senior and leadership roles 
has an impact, it is also significantly influenced by two industry related factors:

1) 

2) 

laundries operate large transport fleets and hence employ a significant number of drivers. The role generally commands a higher 
pay scale and is predominantly populated by males; and

laundry operations are very labour intensive with such roles being predominantly in the lower quartiles. A higher proportion of 
these roles are currently performed by females.

The Group strives to ensure that it provides a workplace where all our people feel valued and equal and we continue to take action to 
address the gap and to make sure our employment policies and practices are fair. This includes actively reviewing decisions around 
annual pay, bonus pay and promotion opportunities and the Group will continue to endeavour to provide a training and development 
platform for all individuals to grow, both personally and in their work role, irrespective of gender.

 
 
 
 
  
 
 
 
109

RELATIVE IMPORTANCE OF SPEND ON PAY
The following table sets out the amounts payable in dividends; amounts paid in connection with the Company’s share buyback 
programme, launched in September 2022; and total employee costs in respect of the years ended 31 December 2022 and 31 December 
2021. The Committee does not consider that there are any other significant distributions or payments outside the ordinary course of 
business that warrant disclosure.

Dividends payable (note 1)

Share buyback programme (note 2)

Total employee costs (note 3)

2022
£m

10.4

5.6

181.4

2021
£m

–

–

130.1

%
Change

n/a

n/a

39.4%

Note 1: 

Note 2: 

The dividend comprises an interim dividend of 0.8 pence (2021: nil) per Ordinary share and a proposed final dividend of 1.6 pence (2021: £nil) 
per Ordinary share. This total dividend of 2.4 pence per Ordinary share, subject to the approval of Shareholders and based upon the number 
of shares in issue as at the date of this report, will amount to a dividend distribution for the year of £10.4 million (2021: £nil). Given the on-going 
share buyback programme, however, the Directors anticipate that the actual distribution for the year will ultimately be less than the amount 
stated above.

On 15 September 2022, the Company announced the commencement of a share buyback programme with an aggregate market value 
equivalent of up to £27.5 million (excluding expenses). The sole purpose of the share buyback programme is to reduce the Company’s share 
capital. Pursuant to the share buyback programme, the Company entered into a non-discretionary instruction with Investec Bank plc to 
purchase up to £27.5 million (excluding expenses) of the Company’s Ordinary shares of 10 pence each and to make trading decisions under the 
share buyback programme independently of the Company in accordance with certain pre-set parameters. The share buyback programme 
commenced on 15 September 2022 and is intended to end no later than the date of the Company’s Annual General Meeting. During the year the 
Company bought back through market purchases on the London Stock Exchange 6,222,227 Ordinary shares with a nominal value of 10 pence 
each, representing 1.4% of the shares in issue prior to the commencement of the share buyback programme. The total consideration payable, 
including expenses, was £5.7 million of which £5.6 million was expended during the year. All of the Ordinary shares bought back pursuant to the 
share buyback programme will be cancelled.

Note 3: 

Total employee costs in 2021 are stated net of £9.9 million of grant receivable from the Coronavirus Job Retention Scheme. There were no grants 
paid or receivable from the Coronavirus Job Retention Scheme in 2022. 

OTHER DETAILS
The mid-market price of the Ordinary shares of 10p each on 31 December 2022 and 31 December 2021 was 96.9 pence and 147.6 pence 
respectively. During the year, the mid-market price of the Ordinary shares of 10p each ranged between 77.0 pence and 162.0 pence 
(2021: 122.4 pence and 180.4 pence).

ANNUAL GENERAL MEETING
The table below shows the voting outcome at the 2022 AGM, held on 4 May 2022, for the 2021 Directors’ Remuneration Report.

No. of
Votes ‘For’1

% of
Votes Cast

No. of
Votes ‘Against’

% of
Votes Cast

Total No.
of Votes Cast

No. of
Votes ‘Withheld’2

286,517,619

82.45%

60,977,920

17.55%

347,495,539

9,942

Note 1: 

Includes ‘Discretionary’ votes.

Note 2: 

A vote ‘Withheld’ is not a vote under English law and is not counted in the calculation of votes ‘For’ or ‘Against’ a resolution.

At the 2023 AGM, due to be held on 4 May 2023, Shareholders will be invited to vote on the Directors’ Remuneration Report for 2022.

Nick Gregg
Chair, Remuneration Committee

6 March 2023

2022 ANNUAL REPORT & ACCOUNTS    2. CORPORATE GOVERNANCE110

Independent Auditors’ Report

112 
121  Consolidated Income Statement
122  Consolidated Statement of  
Comprehensive Income

123  Consolidated Statement of Changes in  

Shareholders’ Equity
124  Consolidated Balance Sheet
125  Consolidated Statement of Cash Flows
126  Statement of Significant Accounting  

Policies

139  Notes to the Consolidated Financial  

Statements

 
 
 
 
 
3 GROUP FINANCIAL 

STATEMENTS

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176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 112

112

Independent Auditor’s Report to the 
members of Johnson Service Group PLC

Opinion 

Our opinion on the financial statements is unmodified 
We have audited the financial statements of Johnson Service Group PLC (the ‘Parent Company’) and its subsidiaries (the ‘Group’) for the year ended 
31 December 2022, which comprise the Consolidated Income Statement, the Consolidated Statement of Comprehensive Income, the Consolidated 
Statement of Changes in Shareholders’ Equity, the Consolidated Balance Sheet, the Consolidated Statement of Cash Flows, the Statement of 
Significant Accounting Policies, the Notes to the Consolidated Financial Statements, the Company Statement of Changes in Shareholders’ Equity, the 
Company Balance Sheet, the Company Statement of Cash Flows, the Statement of Significant Accounting Policies and Notes to the Company 
Financial Statements. The financial reporting framework that has been applied in their preparation is applicable law and UK-adopted international 
accounting standards and, as regards the Parent Company financial statements, as applied in accordance with the provisions of the Companies 
Act 2006. 

In our opinion: 

• 

• 

• 

• 

the financial statements give a true and fair view of the state of the Group’s and of the Parent Company’s affairs as at 31 December 2022 and 
of the Group’s profit for the year then ended; 

the Group financial statements have been properly prepared in accordance with UK-adopted international accounting standards; 

the Parent Company financial statements have been properly prepared in accordance with UK-adopted international accounting standards 
and as applied in accordance with the provisions of the Companies Act 2006; and 

the financial statements have been prepared in accordance with the requirements of the Companies Act 2006. 

Basis for opinion 
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those 
standards are further described in the ‘Auditor’s responsibilities for the audit of the financial statements’ section of our report. We are independent of 
the Group and the Parent Company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, 
including the FRC’s Ethical Standard as applied to listed entities, and we have fulfilled our other ethical responsibilities in accordance with these 
requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 

Conclusions relating to going concern 
We are responsible for concluding on the appropriateness of the Directors’ use of the going concern basis of accounting and, based on the audit 
evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the Group’s and the Parent 
Company’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our report to 
the related disclosures in the financial statements or, if such disclosures are inadequate, to modify the auditor’s opinion. Our conclusions are based on 
the audit evidence obtained up to the date of our report. However, future events or conditions may cause the Group or the Parent Company to cease 
to continue as a going concern. 

A description of our evaluation of Management’s assessment of the ability to continue to adopt the going concern basis of accounting, and the key 
observations arising with respect to that evaluation, is included in the Key Audit Matters section of our report. 

In auditing the financial statements, we have concluded that the Directors’ use of the going concern basis of accounting in the preparation of the 
financial statements is appropriate. 

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or 
collectively, may cast significant doubt on the Group’s and the Parent Company’s ability to continue as a going concern for a period of at least twelve 
months from when the financial statements are authorised for issue. 

Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the relevant sections of this report. 

 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 113

Our approach to the audit 

Overview of our audit approach

Overall materiality:  

Group: £1,950,000, which represents 0.5% of the Group’s revenue. 

Parent Company: £1,300,000, which represents 0.2% of the Parent Company’s total assets.

Key audit matters were identified as: 

•             The revenue cycle includes fraudulent transactions (same as previous year); 

Materiality

Key audit 
matters

•             Customer (rebate) arrangements (same as previous year); 

•             Carrying value of goodwill (same as previous year); and 

•             Going concern (same as previous year). 

Scoping

Our auditor’s report for the year ended 31 December 2021 included no key audit matters that 
have not been reported as key audit matters in our current year’s report. 

We performed audits of the financial statements of the Parent Company, and of the 
financial information of one other component using component materiality (full scope 
audit). We performed specific audit procedures relating to one further component. We 
performed analytical procedures at Group level for the remaining seven components in the 
Group during the year. 

In total, our procedures covered 98% of the Group’s revenue, 99% of the Group’s total assets 
and 96% of the Group’s profit before tax.

Key audit matters 

Key audit matters are those matters that, in our professional judgment, were 
of most significance in our audit of the financial statements of the current 
period and include the most significant assessed risks of material 
misstatement (whether or not due to fraud) that we identified. These matters 
included those that had the greatest effect on: the overall audit strategy; the 
allocation of resources in the audit; and directing the efforts of the 
engagement team. These matters were addressed in the context of our 
audit of the financial statements as a whole, and in forming our opinion 
thereon, and we do not provide a separate opinion on these matters.

Description

Audit 
reponse

KAM
KAM

Disclosures Our results

113

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114

Independent Auditor’s Report to the 
members of Johnson Service Group PLC 
Continued >

In the chart below, we have presented the key audit matters, significant risks and other risks relevant to the audit. 

High

Potential
financial
statement
impact

DB pension
asset and 
liability

Parent
Company
investments

Carrying
value of
goodwill

Going 
concern

Trade
payables and
accruals

Trade
receivables

Textile 
rental 
items

Provisions

Management
override of
controls

Exceptional
items

The revenue cycle 
includes fraudulent 
transactions

Customer (rebate) 
arrangements

Low

Low

Extent of Management judgment

High

Key audit matter

Significant risk

Other risk

Key Audit Matter – Group

How our scope addressed the matter – Group

The revenue cycle includes fraudulent transactions 

We identified the risk that the revenue cycle includes fraudulent 
transactions as one of the most significant assessed risks of material 
misstatement due to fraud. 

Under ISA (UK) 240, there is a presumption that there are risks of fraud in 
revenue recognition. This is also considered to be a key audit matter given 
the importance of reported revenue to key stakeholders. The revenue 
recorded is one of the key factors that impacts Key Performance Indicators 
for the Group. 

The majority of revenue within the Group is considered non-complex. We 
therefore have pinpointed a significant risk to transactions outside of the 
normal business process as identified through audit data analytics 
techniques, as these pose a risk of fraud due to their unusual nature. 

In responding to the key audit matter, we performed the following audit 
procedures: 

• Assessed whether the accounting policies adopted by the Directors are 
in accordance with the requirements of International Financial Reporting 
Standard (IFRS) 15 ‘Revenue from Contracts with Customers’, and whether 
the accounting for revenue is in accordance with the accounting policies; 

• Utilised audit data analytics techniques to identify transactions outside 
of the normal business process. An explanation of the postings has been 
obtained and has been corroborated to available supporting evidence; 
and 

• Selected a sample of revenue transactions and agreed these to 
supporting evidence such as customer contract, sales invoices and proof 
of cash receipt. 

Relevant disclosures in the Annual Report and Accounts 2022 

Our results 

• Financial statements: Statement of Significant Accounting Policies, 
Revenue recognition 

The audit evidence obtained supported Management’s treatment of the 
items selected for review.

• Financial statements: Note 1, Segment analysis

 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 115

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Key Audit Matter – Group

Customer (rebate) arrangements 

We identified the completeness and accuracy of customer (rebate) 
arrangements as one of the most significant assessed risks of material 
misstatement due to fraud and error. 

Through its divisional trading activities, the Group has rebate agreements 
in place across certain key customers. These vary on a customer-by- 
customer basis, but largely relate to volume of sales made throughout the 
year. 

The complexity of such arrangements also vary, with some based on 
retrospective information and others requiring Management judgment. 
We have pinpointed the significant risk to the accuracy and completeness 
of rebate arrangements which feature judgment. 

The level of rebate granted is based on contractual terms which are 
specific to each customer. These are not uniform, which means that there is 
inherently an element of complexity which gives rise to an increased risk of 
error or fraud occurring in respect of these balances. This includes both the 
amounts recognised within the income statement and balance sheet at 
the year end. 

How our scope addressed the matter – Group

In responding to the key audit matter, we performed the following audit 
procedures: 

• For a sample of customers, recalculated the rebate recognised within 
both the income statement and the balance sheet based on contractual 
terms incorporating unpredictability into our sampling approach; 

• Performed year-on-year analysis of the accrual balance per customer to 
gain assurance of the reasonableness of the year- end balance 
recognised. We tested completeness of the liability by assessing 
contractual arrangements within the Group’s key customers to check 
these were not indicative of unrecorded rebate liabilities; 

• Held discussions with employees outside of the finance function to 
understand new rebate arrangements entered into in the year; 

• Obtained an understanding of significant revenue deductions or credits 
issued to customers in the year to determine if these related to rebate 
agreements; 

• Assessed transactions post year end to agree amounts recorded and 
check these have been accounted for in the correct period and determine 
whether post year-end activity is indicative of unrecorded customer 
arrangements; 

• Assessed ageing of the accruals and considered Management’s 
assessment of the likelihood of claims for historic amounts; and 

• Assessed Management’s paper setting out the legal position in relation 
to aged rebate contracts. 

Relevant disclosures in the Annual Report and Accounts 2022 

Our results 

• Financial statements: Statement of Significant Accounting Policies, 
Rebates. 

The audit evidence obtained supported Management’s treatment and 
judgment in respect of the items selected for testing. 

Carrying value of goodwill 

We identified the carrying value of goodwill as one of the most significant 
assessed risks of material misstatement due to error. We have pinpointed 
the significant risk in relation to the carrying value of goodwill to the Lilliput 
and Hotel Linen Cash Generating Units (‘CGU’), which relates to the 
valuation and allocation assertion. 

Under International Accounting Standard IAS 36 ‘Impairment of Assets’, 
Management is required to assess at the end of each reporting period 
whether there is any indication that an asset may be impaired and to 
perform an annual assessment whether the Group’s goodwill within a CGU 
is impaired. 

The process for assessing whether impairment of assets exists under 
International Accounting Standard (IAS) 36 ‘Impairment of Assets’ is 
complex. Management prepare impairment models to assess the value in 
use. Calculating value in use, through forecasting cash flows related to 
CGUs and the determination of CGUs, appropriate discount rate and other 
assumptions to be applied can be highly judgmental and subject to 
Management bias or error. The selection of certain inputs into the cash 
flow forecasts can also significantly impact the results of the impairment 
assessment. 

Our audit testing performed did not identify any material misstatements 
in relation to customer rebate arrangements.

In responding to the key audit matter, we performed the following audit 
procedures: 

• Assessed Management’s impairment of the Lilliput CGU at the half-year 
based on the position and facts at that date and then the impact when 
Management reassessed for impairment at the reporting date; 

• Assessed the mathematical accuracy of the impairment model and the 
methodology applied by Management for consistency with the 
requirements of IAS 36; 

• Obtained Management’s assessment over carrying value and value in 
use; 

• Tested the accuracy of Management’s forecasting through a comparison 
of prior forecasts to actual data; 

• Considered the appropriateness of Management’s determination of 
CGUs relevant for impairment testing; 

• Considered the appropriateness of Management’s key assumptions 
relating to the calculation of the value in use of CGUs and estimated 
future cash flows, including the growth rate and discount rate used to 
assess the level of headroom; 

• Used our internal valuations experts to inform our challenge of 
Management, that the methodology used in Management’s model and 
assumptions used within the calculation of WACC are reasonable; 

• Assessed Management’s reverse stress test to understand the impact of 
any reasonably possible changes in assumptions, and evaluated the 
headroom available from different outcomes to assess whether goodwill 
could be impaired; 

• Performing our own sensitivity analysis on Management’s model; and 

• Assessed whether the Group’s disclosures with respect to the carrying 
value of Group goodwill are adequate and the key assumptions are 
disclosed.

 
 
 
 
 
 
 
 
 
 
 
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116

Independent Auditor’s Report to the 
members of Johnson Service Group PLC 
Continued >

Key Audit Matter – Group

How our scope addressed the matter – Group

Relevant disclosures in the Annual Report and Accounts 2022 

Our results 

• Financial statements: Statement of Significant Accounting Policies, 
Impairment of non- financial assets; Goodwill 

• Financial statements: Note 12, Goodwill

Going concern 

We identified going concern as one of the most significant assessed risks of 
material misstatement due to fraud and error. 

This was as a result of the judgment required to conclude whether there is a 
material uncertainty related to going concern. 

There are inherent risks associated with the Group’s business model, 
including the effects arising from macro-economic uncertainties, such as 
inflationary pressures and energy prices. The impacts of such uncertainties 
are ongoing, and still subject to unprecedented levels of uncertainty, which 
could adversely impact the future trading performance of the Group, 
leading to increased judgment in respect of the forward- looking 
assessment. 

In undertaking their assessment of going concern for the Group, 
Management considered the impact of such uncertainty in their forecast 
future performance of the Group and anticipated cash flows. 

We concluded that the assumptions used in Management’s impairment 
model were appropriate. We consider the disclosures with respect to the 
carrying value of the Group’s goodwill to be in accordance with IAS 36.

In responding to the key audit matter, we performed the following audit 
procedures: 

• Obtained and assessed Management’s paper and assessment of going 
concern, including forecasts covering the period to 30 June 2024 and tested 
the mathematical accuracy of the forecasts, as approved by the board; 

• Tested the accuracy of Management’s forecasting through a comparison 
of prior forecasts to actual data; 

• Assessed the forecasts prepared to ensure consistency with other areas of 
the audit, utilising the work performed such as using industry data and 
other external information to challenge the reasonableness of 
Management’s assumptions. This included consideration on energy and 
other inflationary increases; 

• Tested compliance with financial covenants within the Group’s facilities for 
the period to 30 June 2024 and the available headroom to the Group; 

• Assessed reverse stress tests performed by Management, and 
determining if they are plausible; and 

• Assessed the adequacy of related disclosures within the annual report. 

Relevant disclosures in the Annual Report and Accounts 2022 

Our results 

• Financial statements: Statement of Significant Accounting Policies, Going 
Concern; Going Concern Statement

We have nothing to report in addition to that stated in the ‘Conclusions 
relating to going concern’ section of our report. 

We did not identify any key audit matters relating to the audit of the financial statements of the Parent Company. 

Our application of materiality 
We apply the concept of materiality both in planning and performing the audit, and in evaluating the effect of identified misstatements on the audit 
and of uncorrected misstatements, if any, on the financial statements and in forming the opinion in the auditor’s report.

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Materiality was determined as follows: 

Materiality measure

Group

Parent company

Materiality for financial 
statements as a whole

We define materiality as the magnitude of misstatement in the financial statements that, individually or in the 
aggregate, could reasonably be expected to influence the economic decisions of the users of these financial 
statements. We use materiality in determining the nature, timing and extent of our audit work.

Materiality threshold 

£1,950,000, which is 0.5% of the Group’s revenue 

Significant judgments made by 
auditor in determining the 
materiality 

In determining materiality, we made the following 
significant judgments: 

• We determine revenue to be the most appropriate 
benchmark for the Group due to this having 
importance in both external financial reporting and 
internal Management reporting. This is a key driver of 
business activity and is a measure on which growth is 
monitored. 

• A market-based measurement percentage was 
chosen which reflected our knowledge of the business 
from the prior year audit, as well as our risk 
assessment of the business. 

Materiality for the current year is higher than the level 
that we determined for the year ended 31 December 
2021 to reflect the increase in the Group’s revenue.

£1,300,000, which is 0.2% of the Parent Company’s total 
assets. 

In determining materiality, we made the following 
significant judgments: 

• We determined the Parent Company’s total assets to 
be the most appropriate benchmark because the 
Parent Company does not trade and largely holds 
investments in subsidiary undertakings. 

• A market-based measurement percentage was 
chosen which reflected our knowledge of the business 
from the prior year audit, as well as our risk 
assessment of the business. 

Materiality for the current year is higher than the level 
that we determined for the year ended 31 December 
2021 to reflect the change in benchmark from net 
assets in the prior year to total assets in the current 
year.

Performance materiality used 
to drive the extent of our 
testing
Performance materiality threshold 

Significant judgments made by 
the auditor in determining the 
performance materiality

Specific materiality

We set performance materiality at an amount less than materiality for the financial statements as a whole to 
reduce to an appropriately low level the probability that the aggregate of uncorrected and undetected 
misstatements exceeds materiality for the financial statements as a whole.

£1,365,000, which is 70% of financial statement 
materiality. 

£910,000, which is 70% of financial statement 
materiality. 

In determining performance materiality, we made the 
following significant judgments: 

In determining performance materiality, we made the 
following significant judgments: 

• Our risk assessment procedures did not identify any 
significant changes in business objectives and 
strategy of the Group; 

• Our risk assessment procedures did not identify any 
significant changes in business objectives and 
strategy of the Parent Company; 

• We considered qualitative and quantitative factors 
when evaluating the impact of prior period adjusted 
and unadjusted misstatements; and 

• We considered qualitative and quantitative factors 
when evaluating the impact of prior period adjusted 
and unadjusted misstatements; and 

• We considered whether there were any significant 
control deficiencies identified in the prior year.

• We considered whether there were any significant 
control deficiencies identified in the prior year.

We determine specific materiality for one or more particular classes of transactions, account balances or 
disclosures for which misstatements of lesser amounts than materiality for the financial statements as a whole 
could reasonably be expected to influence the economic decisions of users taken on the basis of the financial 
statements.

Specific materiality 

We determined a lower level of specific materiality for 
the following areas: 

We determined a lower level of specific materiality for 
the following areas: 

Communication of 
misstatements to the audit 
committee

Threshold for communication

• related party transactions; and 

• related party transactions; and 

• Directors’ remuneration.

• Directors’ remuneration.

We determine a threshold for reporting unadjusted differences to the audit committee.

£97,500 and misstatements below that threshold that, 
in our view, warrant reporting on qualitative grounds.

£65,000 and misstatements below that threshold that, 
in our view, warrant reporting on qualitative grounds.

 
 
 
 
 
 
 
 
 
 
 
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118

Independent Auditor’s Report to the 
members of Johnson Service Group PLC 
Continued >

The graph below illustrates how performance materiality interacts with our overall materiality and the tolerance for potential uncorrected 
misstatements. 

Overall materiality – Group

Overall materiality – Parent Company

Revenue
£385.7m

PM 
£1.365m,  
70%

FSM
£1.95m,
0.5%

Total assets
£579.3m

PM 
£910,000,
70%

FSM
£1.3m,
0.2%

TFPUM 
£585,000, 
30%

TFPUM 
£390,000,
30%

FSM: Financial statements materiality, PM: Performance materiality, TFPUM: Tolerance for potential uncorrected misstatements 

An overview of the scope of our audit 
We performed a risk-based audit that requires an understanding of the Group’s and the Parent Company’s business and in particular matters related 
to: 

Understanding the Group, its components, and their environments, including Group-wide controls 

•

•

The engagement team obtained an understanding of the Group and its environment, including Group-wide controls, and assessed the risks of 
material misstatement at the Group level; and 

The engagement team further considered the effect of the Group organisational structure on the scope of the audit, and used this to inform our 
assessment of risk. 

Identifying significant components 

•

In order to assess the risks identified, the engagement team performed an evaluation of identified components to assess the significant 
components and to determine the planned audit response based on a measure of materiality, calculated by considering the component’s 
significance as a percentage of the Group’s total assets, revenue and profit before taxation. 

Type of work to be performed on financial information of parent and other components (including how it addressed the key audit matters) 

•

Of the Group’s 10 components, we identified 2 which, in our view, required an audit of their financial information using component materiality (full 
scope audit), either due to their size or their risk characteristics. As a result of this, we performed an audit of the financial statements of the Parent 
Company and of the financial information of one component, Johnsons Textile Services Limited. 

• We identified key audit matters, which were the revenue cycle includes fraudulent transactions, customer (rebate) arrangements, carrying value of 

goodwill and going concern. The audit procedures performed in respect of these have been included within the key audit matters section of our 
report. 

• We performed specific audit procedures in respect of one component, Johnson Group Properties PLC. 

• We performed analytical procedures at Group level over the remaining seven components. These procedures, together with the additional 

procedures outlined above, were designed to give us the audit evidence needed for our opinion on the Group financial statements as a whole. 

Performance of our audit 

•

•

Together, the components subject to full-scope audits covered 98% of the Group’s revenue, 95% of the Group’s total assets and 96% of the Group’s 
profit before tax. 

All work including component work was performed by the Group audit team. 

Audit approach

Full-scope audit
Specified audit procedures
Analytical procedures

No. of
components

% coverage
total assets

% coverage
revenue

% coverage 
PBT

2
1
7

95
4
1

98
0
2

96 
0 
4 

 
 
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Other information 
The other information comprises the information included in the annual report and accounts, other than the financial statements and our auditor’s 
report thereon. The Directors are responsible for the other information contained within the annual report and accounts. Our opinion on the financial 
statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of 
assurance conclusion thereon. 

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial 
statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or 
apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements themselves. If, 
based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. 

We have nothing to report in this regard. 

Our opinion on other matters prescribed by the Companies Act 2006 is unmodified 
In our opinion, based on the work undertaken in the course of the audit: 

•

•

the information given in the strategic report and the Directors’ report for the financial year for which the financial statements are prepared is 
consistent with the financial statements; and 

the strategic report and the Directors’ report have been prepared in accordance with applicable legal requirements. 

Matter on which we are required to report under the Companies Act 2006 
In the light of the knowledge and understanding of the Group and the Parent Company and their environment obtained in the course of the audit, we 
have not identified material misstatements in the strategic report or the Directors’ report. 

Matters on which we are required to report by exception 
We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion: 

•

•

•

•

adequate accounting records have not been kept by the Parent Company, or returns adequate for our audit have not been received from 
branches not visited by us; or 

the Parent Company financial statements and the part of the Directors’ remuneration report to be audited are not in agreement with the 
accounting records and returns; or 

certain disclosures of Directors’ remuneration specified by law are not made; or 

we have not received all the information and explanations we require for our audit. 

Corporate governance statement 
The Group and Parent Company have a choice in the corporate governance code that they apply, and have chosen to apply the UK Corporate 
Governance Code. ISAs (UK) require us to review the Directors’ statement in relation to going concern, longer-term viability and that part of the 
Corporate Governance Statement relating to the Group’s and the Parent Company’s voluntary compliance with the provisions of the UK Corporate 
Governance Code. 

Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the Corporate Governance Statement is 
materially consistent with the financial statements or our knowledge obtained during the audit: 

•

•

•

•

•

•

•

the Directors’ statement with regards to the appropriateness of adopting the going concern basis of accounting and any material uncertainties 
identified as set out on page 79; 

the Directors’ explanation as to their assessment of the Group’s prospects, the period this assessment covers and why the period is appropriate as 
set out on page 15; 

the Director’s statement on whether they have a reasonable expectation that the Group will be able to continue in operation and meets its 
liabilities as set out on page 74; 

the Directors’ statement on fair, balanced and understandable as set out on page 60; 

the Board’s confirmation that it has carried out a robust assessment of the emerging and principal risks as set out on page 49; 

the section of the annual report that describes the review of effectiveness of risk management and internal control systems as set out on page 74; 
and 

the section describing the work of the audit committee as set out on page 73. 

Responsibilities of Directors 
As explained more fully in the Directors’ responsibilities statement, set out on page 60, the Directors are responsible for the preparation of the financial 
statements and for being satisfied that they give a true and fair view, and for such internal control as the Directors determine is necessary to enable 
the preparation of financial statements that are free from material misstatement, whether due to fraud or error. 

 
 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 120

120

Independent Auditor’s Report to the 
members of Johnson Service Group PLC 
Continued >

In preparing the financial statements, the Directors are responsible for assessing the Group’s and the Parent Company’s ability to continue as a going 
concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Directors either intend 
to liquidate the Group or the Parent Company or to cease operations, or have no realistic alternative but to do so. 

Auditor’s responsibilities for the audit of the financial statements 
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether 
due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a 
guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. 

Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to 
influence the economic decisions of users taken on the basis of these financial statements. 

Irregularities, including fraud, are instances of non-compliance with laws and regulations. The extent to which our procedures are capable of detecting 
irregularities, including fraud, is detailed below: 

• We obtained an understanding of the legal and regulatory frameworks applicable to the Parent Company and the Group and the industry in 
which they operate. We determined that the most significant laws and regulations are: the Companies Act 2006, UK-adopted international 
accounting standards, the UK Corporate Governance Code and taxation laws; 

• We obtained an understanding of how the Parent Company and the Group are complying with those legal and regulatory frameworks by 

making inquiries of Management, those responsible for legal and compliance procedures and the company secretary. We corroborated our 
inquiries through our review of board minutes and papers provided to the Audit Committee; 

• We assessed the susceptibility of the Parent Company’s and the Group’s financial statements to material misstatement, including how fraud 

might occur. Audit procedures performed by the Group engagement team included: 

•

•

•

•

•

•

•

Assessing the design and implementation of controls Management has in place to prevent and detect fraud; 

Obtaining an understanding of how those charged with governance considered and addressed the potential for override of controls or 
other inappropriate influence over the financial reporting process; 

Challenging assumptions and judgments made by Management in significant accounting estimates; 

Forming a conclusion around rebate agreements and releases of aged accrual balances including obtaining an understanding of the legal 
requirements of such agreements; 

Identifying and testing journal entries, in particular any journal with unusual characteristics; 

Engaging with our internal tax specialist to address the risk of non-compliance with taxation legislation; and 

Designing audit procedures to incorporate unpredictability around the nature, timing or extent of our testing. 

•

•

These audit procedures were designed to provide reasonable assurance that the financial statements were free from fraud or error. The risk of not 
detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error and detecting irregularities that 
result from fraud is inherently more difficult than detecting those that result from error, as fraud may involve collusion, deliberate concealment, 
forgery or intentional misrepresentations. Also, the further removed non-compliance with laws and regulations is from events and transactions 
reflected in the financial statements, the less likely we would become aware of it; 

The engagement partner’s assessment of the appropriateness of the collective competence and capabilities of the Group engagement team 
included consideration of the Group engagement team’s knowledge of the industry in which the Group operates, and the understanding of, and 
practical experience with, audit engagements of a similar nature and complexity through appropriate training and participation; 

• We communicated relevant laws and regulations and potential fraud risks to all engagement team members, and remained alert to any 

indications of fraud or non-compliance with laws and regulations throughout the audit. 

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at: 
www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report. 

Use of our report 
This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work 
has been undertaken so that we might state to the company’s members those matters we are required to state to them in an auditor’s report and for 
no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the 
company’s members as a body, for our audit work, for this report, or for the opinions we have formed. 

Michael Frankish  
Senior Statutory Auditor 
for and on behalf of Grant Thornton UK LLP  
Statutory Auditor, Chartered Accountants  
Manchester 
6 March 2023

176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 121

Consolidated Income Statement

Revenue

Impairment loss on trade receivables
All other costs

Operating profit
Operating profit before amortisation of intangible assets 
(excluding software amortisation), goodwill impairment and 
exceptional items

Note

1

18

2

1

Amortisation of intangible assets (excluding software amortisation) 13
12
Goodwill impairment
6
Exceptional items

2
7

9

35

11 

Operating profit 
Finance cost

Profit before taxation
Taxation (charge)/credit 

Profit for the year from continuing operations

Profit/(loss) for the year from discontinued operations

Profit for the year attributable to equity holders

Earnings per share 
Basic earnings per share 
– From continuing operations
– From discontinued operations

From total operations

Diluted earnings per share 
– From continuing operations
– From discontinued operations

From total operations

Year ended
31 December 2022
£m

Year ended 
31 December 2021 
£m 

385.7 

(0.9)
(351.5)

33.3 

41.2 

(7.2)
(1.4)
0.7 

33.3 
(3.0)

30.3 
(1.5)

28.8 

0.2 

29.0

6.5p
–

6.5p

6.5p
–

6.5p

271.4 

(0.4) 
(262.6) 

8.4  

12.7 

(11.0) 
– 
6.7  

8.4 
(3.3) 

5.1  
1.8  

6.9 

(0.3) 

6.6 

1.6p 
(0.1)p 

1.5p 

1.6p 
(0.1)p 

1.5p 

See note 11 for Adjusted basic earnings per share and Adjusted diluted earnings per share.  

121

2
0
2
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N
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3
.

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176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 122

122

Consolidated Statement of 
Comprehensive Income

Note

Year ended
31 December 2022
£m

Year ended 
31 December 2021 
£m 

Profit for the year

Items that will not be subsequently reclassified 
to profit or loss 
Re-measurement and experience (losses)/gains on 
post-employment benefit obligations
Taxation in respect of re-measurement and 
experience losses/(gains) 
Deferred taxation rate change in respect of 
re-measurement and experience losses/(gains)

Items that may be subsequently reclassified to profit or loss 
Cash flow hedges (net of taxation) – fair value gains 

– transfers to administrative 

costs

Total other comprehensive (loss)/income for the year

Total comprehensive income for the year

26

27

27

29.0 

(10.0) 

2.5 

0.1 

1.4 

(2.2) 

(8.2)

20.8

6.6  

11.0  

(2.1) 

– 

1.3  

– 

10.2  

16.8  

The notes on pages 139 to 172 are an integral part of these Consolidated Financial Statements.

 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 123

Consolidated Statement of Changes in 
Shareholders’ Equity

Share
Capital
£m

Share
Premium
£m

Capital 
Merger Redemption
Reserve
Reserve
£m
£m

Hedge
Reserve
£m

Retained
Earnings
£m

Balance at 31 December 2020 

44.4

16.3

1.6

0.6

Profit for the year 
Other comprehensive income

Total comprehensive income for 
the year

Share options (value of employee 
services)
Purchase of own shares by EBT
Issue of share capital

Transactions with Shareholders 
recognised directly in 
Shareholders’ equity 

Balance at 31 December 2021

Profit for the year 
Other comprehensive loss

Total comprehensive (loss)/income 
for the year

Share options (value of employee 
services)
Share buybacks
Deferred tax on share options
Dividend paid

Transactions with Shareholders 
recognised directly in 
Shareholders’ equity 

Balance at 31 December 2022

–
–

–

–
–
0.1

0.1

44.5

–
–

–

–
(0.6)
–
–

(0.6)

43.9 

–
–

–

–
–
0.5

0.5

16.8

–
–

–

–
–
–
–

–

–
–

–

–
–
–

–

–
–

–

–
–
–

–

1.6

0.6

–
–

–

–
–
–
–

–

–
–

–

–
0.6
–
–

0.6

1.2

Total 
Equity 
£m

254.6  

6.6  
10.2  

192.7 

6.6 
8.9 

15.5 

16.8  

0.5 
(0.1)
–

0.4 

208.6 

29.0 
(7.4)

21.6 

0.8 
(5.7)
(0.2)
 (3.5)

(8.6)

221.6

0.5  
(0.1) 
0.6  

1.0  

272.4  

29.0  
(8.2) 

20.8  

0.8  
(5.7) 
(0.2) 
(3.5) 

(8.6) 

284.6 

(1.0)

–
1.3 

1.3 

–
–
–

–

0.3

–
(0.8)

(0.8)

–
–
–
– 

–

(0.5)

16.8

1.6

The Group has an Employee Benefit Trust (EBT) to administer share plans and to acquire shares, using funds contributed by the Group, to meet 
commitments to employee share schemes. At 31 December 2022 the EBT held 9,024 shares (2021: 9,024). At the same time, and pursuant to the ongoing 
share buyback programme, the Group also held 116,934 treasury shares (2021: nil). These were subsequently cancelled on 3 January 2023. See note 29 for 
further details.

123

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176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  11/04/2023  10:23  Page 124

124

Consolidated Balance Sheet

Assets 
Non-current assets 
Goodwill
Intangible assets
Property, plant and equipment
Right of use assets
Textile rental items
Trade and other receivables
Derivative financial assets 

Current assets 
Inventories
Trade and other receivables
Reimbursement assets
Current income tax assets
Cash and cash equivalents

Liabilities 
Current liabilities 
Trade and other payables
Borrowings
Current income tax liabilities
Lease liabilities
Derivative financial liabilities
Provisions

Non-current liabilities 
Post-employment benefit obligations
Deferred income tax liabilities
Trade and other payables
Borrowings
Lease liabilities
Derivative financial liabilities
Provisions

Net assets

Equity 
Capital and reserves attributable to the 
company’s shareholders 
Share capital
Share premium 
Merger reserve
Capital redemption reserve
Hedge reserve
Retained earnings

Total equity

Note

As at
31 December 2022
£m

As at 
31 December 2021 
£m 
                                                      Restated* 

12
13
14
15
16
18
27

17
18
19

20
22

23
27
25

26
24
21
22
23
27
25

29
31

133.8 
10.9 
119.6 
31.7 
63.8 
0.3 
–

360.1 

1.8 
61.0 
4.5 
– 
6.1 

73.4 

75.7 
5.1 
0.2 
5.1 
0.4 
5.1 

91.6 

10.2 
1.8 
0.3 
14.7 
29.2 
0.3 
0.8 

57.3 

135.2 
16.7 
113.3  
35.5  
48.4  
0.3  
0.3  

349.7  

2.2  
47.9  
4.3  
3.6  
5.2  

63.2  

63.7  
9.5  
– 
5.2  
0.1 
4.8  

83.3  

2.1  
3.3  
0.3  
18.0  
32.6  
– 
0.9  

57.2  

284.6 

272.4  

43.9 
16.8 
1.6 
1.2 
(0.5)
221.6 

284.6 

44.5  
16.8  
1.6  
0.6  
0.3  
208.6  

272.4  

*

A £4.5 million provision has been recognised as at 31 December 2022 in respect of third-party claims made against the Group, but which are indemnified under the 
terms of its insurance policies. A corresponding reimbursement asset of £4.5 million has been recognised as at 31 December 2022. As the Group expects, on average, 
insurance claims to be settled within one year, which is driven by a review of the historic claims data, recognition of these balances is made within current assets and 
current liabilities. The impact on the brought forward balance sheet at 1 January 2021 would be the inclusion of a £2.5 million provision and a corresponding 
reimbursement asset of £2.5 million. The balance sheet at 31 December 2021 has been restated to recognise a provision of £4.3m and a corresponding reimbursement 
asset of £4.3m. 

The notes on pages 139 to 172 are an integral part of these Consolidated Financial Statements. The financial statements on pages 121 to 172 were 
approved by the Board of Directors on 6 March 2023 and signed on its behalf by: 

Yvonne Monaghan  
Chief Financial Officer

 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 125

125

2
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3
.

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Consolidated Statement of Cash Flows

Note

Year ended
31 December 2022
£m

Year ended 
31 December 2021 
£m 

Cash flows from operating activities 
Profit for the year
Adjustments for: 
Taxation charge/(credit) – continuing
                                                      – discontinued
Total finance cost
Depreciation 
Amortisation
Goodwill impairment
(Profit)/loss on disposal of property, plant and equipment
Profit on termination of lease liabilities
Decrease/(increase) in inventories
Increase in trade and other receivables
Increase/(decrease) in trade and other payables
Deficit recovery payments in respect of 
post-employment benefit obligations
Share-based payments
Decrease in provisions
Commodity swaps not qualifying as hedges
Income re insurance claims
Business acquisition costs charged to the income statement

Cash generated from operations
Interest paid
Taxation received 

Net cash generated from operating activities

Cash flows from investing activities 
Acquisition of business (including acquired overdrafts)
Disposal of business costs
Purchase of other intangible assets
Purchase of property, plant and equipment
Income re insurance claims 
Purchase of software
Proceeds from sale of property, plant and equipment
Purchase of textile rental items
Proceeds received in respect of special charges

Net cash used in investing activities

Cash flows from financing activities 
Proceeds from borrowings
Repayment of borrowings
Capital element of leases 
Purchase of own shares by EBT
Share buyback
Proceeds from issue of ordinary shares
Dividends paid to company shareholders

Net cash (used in)/generated from financing activities

Net increase/(decrease) in cash and cash equivalents
Cash and cash equivalents at beginning of year

Cash and cash equivalents at end of year

Cash and cash equivalents comprise: 
Cash
Overdraft

Cash and cash equivalents at end of year

9

7

13
12

30

34 
35

16

29
29

36

The notes on pages 139 to 172 are an integral part of these Consolidated Financial Statements.

29.0 

1.5 
–
3.0 
63.5 
7.4 
1.4 
(0.2)
–
0.4 
(12.9)
4.3 

(1.9)
0.8 
(0.1)
(0.1)
(1.5)
– 

94.6 
(3.6)
3.5 

94.5 

–
–
(1.3)
(22.1)
1.5 
(0.3)
0.4 
(52.5)
2.7 

(71.6)

48.0 
(51.0)
(5.6)
–
(5.6)
–
(3.5)

(17.7)

5.2 
(4.4)

0.8 

6.1 
(5.3)

0.8 

6.6  

(1.8) 
0.3  
3.3  
55.1  
11.1  
– 
0.1  
(0.2) 
(0.8) 
(15.4) 
(2.1) 

(1.9) 
0.5  
(2.0) 
(0.3) 
(5.3) 
0.1  

47.3  
(3.2) 
0.5  

44.6  

(4.8) 
(3.6) 
– 
(24.2) 
5.3  
(0.2) 
– 
(41.8) 
2.4  

(66.9) 

29.0 
(12.5) 
(5.7) 
(0.1) 
– 
0.6 
– 

11.3 

(11.0) 
6.6  

(4.4) 

5.2  
(9.6) 

(4.4) 

 
 
 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 126

126

Statement of Significant Accounting 
Policies 

Johnson Service Group PLC (the ‘Company’) and its subsidiaries (together ‘the Group’) provide textile rental and related services across the UK. 

The Company is incorporated and domiciled in the UK, its registered number is 523335 and the address of its registered office is Johnson House, Abbots 
Park, Monks Way, Preston Brook, Cheshire, WA7 3GH. The Company is a public limited company and has its primary listing on the AIM division of the 
London Stock Exchange. 

The Group and Company financial statements were authorised for issue by the Board on 6 March 2023. 

Basis of preparation 
The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently 
applied to the information presented, unless otherwise stated. These financial statements and notes have been rounded to the nearest £0.1 million, 
unless otherwise stated. Accounting policies have been applied consistently, with the exception of a restatement to recognise a reimbursement asset 
and corresponding liability relating to indemnified insurance claims. See note 19 and 25 for further details. 

The Consolidated Financial Statements of the Group have been prepared on a going concern basis in accordance with UK-adopted international 
accounting standards. The Consolidated Financial Statements have been prepared under the historical cost convention, as modified by the 
revaluation of financial assets and financial liabilities (including derivative instruments) at fair value through profit or loss and defined benefit pension 
plans where plan assets are measured at fair value. 

The preparation of financial statements in conformity with UK adopted international standards requires the use of certain critical accounting 
estimates. It also requires management to exercise its judgment in the process of applying the Group’s accounting policies. The areas involving a higher 
degree of judgment or complexity, or areas where assumptions and estimates are significant to the Consolidated Financial Statements, are disclosed 
below in the section entitled ‘Critical accounting estimates and assumptions’. 

Going Concern 
After considering the monthly cash flow projections, the stress tests and the facilities available to the Group and Company, the Directors have a 
reasonable expectation that the Group and Company have adequate resources for their operational needs, will remain in compliance with the 
financial covenants set out in the bank facility agreement and will continue in operation for at least the period to 30 June 2024. Accordingly, and 
having reassessed the principal risks and uncertainties, the Directors considered it appropriate to adopt the going concern basis in preparing the 
Group and Company financial statements. See the Directors report for the full going concern assessment. 

Changes in accounting policy and disclosures 

(a)

(b)

Standards and amendments that are effective for the first time in 2022 and could be applicable to the Group; 
•

 IFRS 17 ‘Insurance Contracts’ 

Standards, amendments and interpretations to existing standards that are not yet effective (have not been endorsed by the 
UKEB) and have not been early adopted by the Group 
•

Amendments to IFRS 17 ‘Insurance Contracts’ (Amendments to IFRS 17 and IFRS 4) 

•

•

•

•

•

Classification of Liabilities as Current or Non-current (Amendments to IAS 1) 

Disclosure of Accounting Policies (Amendments to IAS 1 and IFRS Practice Statement 2) 

Deferred Tax Related to Assets and Liabilities Arising from a Single Transaction (Amendment to IAS 12) 

Disclosure of Accounting Policies (Amendments to IAS 1) 

Definition of Accounting Estimates (Amendments to IAS 8) 

Judgments made in applying accounting policies 
In the course of preparing these financial statements, certain judgments are made by the Group in the process of applying the Group’s accounting 
policies. Those that have the most significant effect on either the amounts recognised in the financial statements or the presentation thereof are 
discussed below. 

Going concern 
The Board have considered the uncertainty that exists on the future financial performance of the Group as part of the Group’s adoption of the going 
concern basis in the preparation of the Consolidated Financial Statements. The Consolidated Financial Statements are prepared on a going concern 
basis. Additional information on the judgment management has applied in adopting the going concern assumption is included in the basis of 
preparation of these accounts on page 59. 

Sources of estimation and uncertainty 
The Group makes estimates and assumptions concerning the future. Whilst such estimates and assumptions are believed to be reasonable under the 
circumstances, the resulting accounting estimates will, by definition, seldom equal the related actual results. The estimates and assumptions that are 
considered to have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year 
are discussed below: 

176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 127

127

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(a)

(b)

Post-employment benefit obligations 
The Group operates two post retirement defined benefit arrangements (note 26). Asset valuations are based on the fair value of scheme assets. 
The valuations of the liabilities of the schemes are based on statistical and actuarial calculations, using various assumptions including discount 
rates, future inflation rates and pension increases, life expectancy of scheme members, flexible retirement options and cash commutations. The 
actuarial assumptions may differ materially from actual experience due to changes in economic and market conditions, variations in actual 
mortality, higher or lower cash withdrawal rates and other changes. Any of these differences could impact the assets or liabilities recognised in 
the Balance Sheet in future years. 

Goodwill 
The Group tests at least annually whether goodwill has suffered any impairment in accordance with IAS 36 Impairment of Assets. The 
recoverable amounts of the Group’s cash-generating units (CGU) are determined based on value-in-use calculations which require the use of 
estimates and assumptions consistent with the most up-to-date budgets and plans that have been formally approved by management. The 
key assumptions used for the value-in-use calculations and sensitivity analysis are set out in note 12. 

Forward looking statements 
The terms ‘expect’, ‘should be’, ‘will be’, ‘is likely to’ and similar expressions identify forward looking statements. 

Although the Board believes that the expectations reflected in these forward looking statements are reasonable, such statements are subject to a 
number of risks and uncertainties and actual results and events could differ materially from those currently expressed or implied in such forward 
looking statements. 

Factors which may cause future outcomes to differ from those foreseen in forward looking statements include, but are not limited to: general economic 
conditions and business conditions in the Group’s markets; exchange and interest rate fluctuations; customers’ acceptance of its products and services; 
the actions of competitors; and legislative, fiscal and regulatory developments. 

Consolidation 
The Group controls an entity when the Group has power over an entity, is exposed to, or has rights to, variable returns from its involvement with the 
entity and has the ability to affect these returns through its power over the entity. Subsidiaries are fully consolidated from the date on which control is 
transferred to the Group. They are deconsolidated from the date that control ceases. 

The accounting periods of subsidiary undertakings are co-terminus with those of the Company. Inter-company transactions, balances and unrealised 
gains and losses on transactions between Group companies are eliminated. Unrealised losses are also eliminated unless the transaction provides 
evidence of an impairment of the asset transferred. Subsidiaries’ accounting policies have been changed, where necessary, to ensure consistency with 
the policies adopted by the Group. 

Inter-company transactions include those relating to internal property leases between Johnson Group Properties PLC (the property holding company 
of the Group) and each of our other businesses. Under IFRS 16, each of the lessees are now required to recognise an asset (the right to use the leased 
item) and a financial liability to pay rentals. The accounting for lessors has not significantly changed. On consolidation, each of the right of use asset, 
lease liability, depreciation and interest recognised by the lessee, relating to internal property leases, is therefore eliminated. 

The acquisition method of accounting is used to account for the acquisition of subsidiaries by the Group. The cost of an acquisition is measured as the 
fair value of the assets given, equity instruments issued and liabilities incurred or assumed at the date of exchange. Where consideration due to 
vendors is deferred, but is not contingent on future events, it is included in consideration when assessing the total acquisition cost and is accrued within 
trade and other payables until such a time that the amounts are settled. Where consideration due to vendors is contingent on future events, 
management’s assessment of the fair value of the amounts payable are included in consideration when assessing the total acquisition cost and is 
accrued within trade and other payables until such a time that the amounts are settled. Identifiable assets acquired and liabilities and contingent 
liabilities assumed in a business combination are measured initially at their fair value at the acquisition date, irrespective of the extent of any non-
controlling interest. The excess of the cost of acquisition over the fair value of the Group’s share of the identifiable net assets acquired is recorded as 
goodwill. If the cost of acquisition is less than the fair value of the Group’s share of the net assets of the subsidiary acquired, the difference is recognised 
immediately in the Consolidated Income Statement. As per IFRS 3, where new information is obtained within the measurement period about facts and 
circumstances that existed as at the acquisition date and, if known, would have affected the amounts recognised as at that date, the fair value of 
assets and liabilities acquired should be adjusted accordingly. The measurement period does not exceed one year from the acquisition date. Costs 
directly attributable to acquisitions are expensed to the Consolidated Income Statement as an exceptional item. 

Segment reporting 
Operating segments are identified in a manner consistent with the internal reporting provided to the chief operating decision maker. The chief 
operating decision maker, who is responsible for allocating resources and assessing performance of the operating segments, has been identified as 
the Executive Directors. For reporting purposes, operating segments are aggregated into reporting segments where operating segments are 
considered to have similar economic conditions and characteristics and where the aggregation of operating segments provides information that 
enables users to evaluate the nature and financial effects of the business activities in which the Group engages and the economic environments in 
which it operates. 

 
 
 
 
 
 
 
 
 
 
 
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Statement of Significant Accounting 
Policies Continued >

Alternative Performance Measures (APMs)  
Throughout this Annual Report, and consistent with prior years, we refer to a number of APMs. APMs are used by the Group to provide further clarity 
and transparency of the Group’s financial performance. The APMs are used internally by management to monitor business performance, budgeting 
and forecasting, and for determining Directors’ remuneration and that of other management throughout the business. The APMs, which are not 
recognised under UK-adopted international accounting standards, are: 

•

•

•

•

•

•

‘adjusted operating profit’, which refers to continuing operating profit/(loss) before amortisation of intangible assets (excluding software 
amortisation), goodwill impairment and exceptional items; 

‘adjusted profit before taxation’, which refers to adjusted operating profit less total finance cost; 

‘adjusted EBITDA’, which refers to adjusted operating profit plus the depreciation charge for property, plant and equipment, textile rental items 
and right of use assets plus software amortisation; 

‘adjusted EPS’, which refers to EPS calculated based on adjusted profit after taxation; 

‘adjusted EPS excluding super-deduction’, an additional measure introduced for 2021 and 2022 only which amends the ‘adjusted EPS’ to exclude 
the short-term benefit of the capital allowance super deduction; and 

‘adjusted net debt’, which refers to net debt excluding IFRS 16 lease liabilities. 

The Board considers that the above APM’s, all of which exclude the effects of non-recurring items or non-operating events, provide useful information 
for stakeholders on the underlying trends and performance of the Group and facilitate meaningful year on year comparisons. 

Limitations of APMs 
The Board is cognisant that APMs do have limitations and should not be regarded as a complete picture of the Group’s financial performance. 
Limitations of APMs may include, inter alia: 

•

•

•

similarly named measures may not be comparable across companies; 

profit-related APMs may exclude significant, sometimes recurring, business transactions (e.g. restructuring charges and acquisition-related costs) 
that impact financial performance and cash flows; and 

adjusted operating profit, adjusted profit before taxation, adjusted EBITDA, adjusted EPS and adjusted EPS excluding super-deduction all 
exclude the amortisation of intangibles acquired in business combinations, but do not similarly exclude the related revenue. 

Reconciliation of APMs to Statutory Performance Measures 
Reconciliations between the above APMs and statutory performance measures are reconciled within this Annual Report as follows: 

•

•

•

•

•

•

Adjusted operating profit – note 1 

Adjusted profit before taxation – note 8 

Adjusted EBITDA – note 8 

Adjusted EPS – note 11 

Adjusted EPS excluding super-deduction – note 11 

Adjusted net debt – note 36 

Revenue recognition  

Rendering of services 
Revenue recognition is based on the principle that revenue is recognised when the performance obligation is satisfied i.e. control of a service transfers 
to a customer and is measured based on the consideration specified in a contract with a customer. The Group’s contracts are repeat service-based 
contracts where value is transferred to the customer over time as the services are delivered. The provision of clean items of workwear/linen is a 
repetitive service of the same nature even though the number of items delivered may vary based on customer needs. As such, the Group’s contracts 
have a single performance obligation as this is a series of distinct goods or services that are substantially the same and that have the same pattern of 
transfer to the customer. The Group applies the practical expedient under IFRS 15 B16 and recognises the revenue in the amount to which the Group 
has a right to invoice. 

Revenue recognised is the amount of consideration to which the Group expects to be entitled to, in accordance with the existing contract, in exchange 
for transferring promised services to a customer, excluding amounts collected on behalf of third parties, such as VAT. 

Customers are generally invoiced weekly or monthly in arrears for service contracts with 30 day credit terms.  

Revenue from services provided to customers not invoiced as at the balance sheet date is recognised as unbilled receivables as where the service has 
already been performed, the Group has an unconditional right to consideration before it invoices where only the passage of time is required before 
payment of that consideration is due. This typically arises where the timing of the related billing cycle occurs in a period after the performance 
obligation is satisfied. 

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Contract modifications occur on a regular basis to record change in stock requirements for customers or price changes. The Group accounts for a 
contract modification when it is approved by the parties to the contract. Following a contract modification, the customer is billed in line with the 
delivery of the remaining performance obligations. Changes in stock requirements do not result in additional distinct services being provided as the 
service provided is of the same nature with the amount of garments/linen varying. Given the provision of clean items of garments/linen is a repetitive 
service of the same nature, any remaining services following a modification are distinct from those previously provided. The remaining consideration in 
the original contract not yet recognised as revenue is combined with the additional consideration promised in the modification to create a new 
transaction price that is then allocated to all remaining performance obligations. This effectively accounts for the modification as a termination of the 
original contract and the inception of a new contract for all performance obligations that remain unperformed. This approach would also apply to 
any mid-contract price increases.  

The Group applies the practical expedient included in paragraph 121 of IFRS 15 and does not disclose information about its remaining performance 
obligation for contracts as the Group recognises revenue in line with the value of the services received by the customer to date.  

Supply of goods 
Where sale of goods occur, revenue is recognised at a point in time when goods are delivered to customers. Revenue recognised is the amount of 
consideration to which the Group expects to be entitled to, in accordance with the existing contract, in exchange for transferring promised goods to a 
customer, excluding amounts collected on behalf of third parties, such as VAT. 

Invoices are raised to customers for the sale of goods following delivery. 

The breakdown of revenue within the Group is presented, by operating segment, in the Segment Analysis (note 1). 

Rebates 
Rebates payable to customers are recognised in line with relevant contractual terms. Rebates payable to customers are contingent on the occurrence 
or non-occurrence of a future event e.g. the customer meeting certain agreed criteria. Rebates are recorded using the most likely method (the single 
most likely amount in a range of possible consideration amounts). Accruals are made for each individual rebate based on the specific terms and 
conditions of the customer agreement. Management makes estimates on an ongoing basis, primarily based on current customer spending, historic 
data and its accumulated experience, in order to assess customer revenues and to calculate total rebates earned to be recorded as deductions from 
revenue. Rebates are charged directly to the Consolidated Income Statement over the period to which they relate.  

Costs incurred to obtain a contract 
The incremental costs incurred to directly obtain a contract with a customer are capitalised and recognised as an asset within Trade and other 
receivables (note 18) where management expects to recover those costs. Such costs are subsequently amortised over the period consistent with the 
Group’s transfer of the related goods or services to the customer. Costs to obtain a contract that would have been incurred regardless of whether the 
contract was obtained are recognised as an expense in the period where incurred. 

The costs capitalised include sales commission paid to employees where payment is identified as relating directly to the signing of a customer 
contract. Where consideration is paid to customers relating to a contract for a period over which services will be provided, the Group also capitalises 
these costs. The costs are amortised over the average contract life. 

Management is required to determine the recoverability of contract related assets at each reporting date. An impairment exists if the carrying amount 
of any asset exceeds the amount of consideration the Group expects to receive in exchange for providing the associated goods and services, less the 
remaining costs that relate directly to providing those goods and services under the relevant contract. An impairment is recognised immediately where 
such losses are forecast. 

The movement in the asset balance in the period therefore represents additional payments made, subsequent amortisation and any required 
impairment. 

Exceptional items 
Items that are material in size, non-operating or non-recurring in nature are presented as exceptional items in the Consolidated Income Statement, 
within the relevant account heading. The Directors are of the opinion that the separate recording of exceptional items provides helpful information 
about the Group’s underlying business performance. Events which may give rise to the classification of items as exceptional include, but are not 
restricted to, restructuring of businesses, gains or losses on the disposal of certain properties, one off gains or losses relating to pension liabilities, one off 
income relating to non-trading activities, gains and losses related to capital insurance claims and expenses incurred and costs relating to business 
acquisitions and any subsequent reorganisation cost. 

Employee benefits 

Post-employment benefits 
The Group operates various pension schemes. The schemes are funded through payments to insurance companies or trustee-administered funds, 
determined by periodic actuarial calculations. The Group has both defined benefit and defined contribution plans. 

A defined contribution plan is a pension plan under which the Group pays contributions to publicly or privately administered pension insurance plans 
on a mandatory, contractual or voluntary basis. The Group has no legal or constructive obligations to pay further contributions if the fund does not 
hold sufficient assets to pay all employees the benefits relating to employee service in the current and prior periods. A defined benefit plan is a 
pension plan that is not a defined contribution plan. Typically defined benefit plans define an amount of pension benefit that an employee will receive 
on retirement, usually dependent on one or more factors such as age, years of service and compensation. 

 
 
 
 
 
 
 
 
 
 
 
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Statement of Significant Accounting 
Policies Continued >

The liability recognised in the Balance Sheet in respect of the defined benefit pension plan is the present value of the defined benefit obligation at the 
balance sheet date, less the fair value of plan assets. The defined benefit obligation is calculated periodically by an independent actuary using the 
projected unit credit method. The present value of the defined benefit obligation is determined by discounting the estimated future cash outflows 
using interest rates of high-quality corporate bonds that are denominated in the currency in which benefits will be paid, and that have terms to 
maturity approximating to the terms of the related pension liability. 

Past service costs are recognised immediately in the Consolidated Income Statement. Interest cost on plan liabilities and interest income on plan 
assets are recognised in finance costs. Curtailment gains arising from amendments to the terms of a defined benefit plan such that a significant 
element of future service by current employees will no longer qualify for benefits, or will only qualify for reduced benefits, are recognised in the 
Consolidated Income Statement. Re-measurement gains and losses arising from experience adjustments and changes in actuarial and demographic 
assumptions are charged or credited to the Consolidated Statement of Comprehensive Income in the period in which they arise. 

For defined contribution plans, contributions are recognised as an employee benefit expense when they are due. Prepaid contributions are recognised 
as an asset to the extent that a cash refund or a reduction in the future payments is available. 

Other post-employment benefit obligations 
The Group provides unfunded post-retirement healthcare benefits to a limited number of current and future retirees. The entitlement to these benefits 
is usually conditional on the employee remaining in service up to retirement age and the completion of a minimum service period. The expected costs 
of these benefits are accrued over the period of employment using the same accounting methodology as used for defined benefit pension plans. The 
liability is recognised on the Balance Sheet within ‘Post-employment benefit obligations’. Re-measurement gains and losses arising from experience 
adjustments and changes in actuarial assumptions are charged or credited to equity in the Consolidated Statement of Comprehensive Income in the 
year in which they arise.  

Share-based compensation 
The Group operates a number of equity-settled, share-based compensation plans. The economic cost of awarding shares and share options to 
employees is recognised as an expense in the Consolidated Income Statement equivalent to the fair value of the benefit awarded. The fair value is 
determined by reference to option pricing models, principally Binomial and Monte Carlo models. The fair value at the grant date of the award is 
recognised in the Consolidated Income Statement over the vesting period of the award. At each balance sheet date, the Group revises its estimate of 
the number of options that are expected to become exercisable. Any revision to the original estimate is reflected in the Consolidated Income 
Statement with a corresponding adjustment to equity to the extent it relates to past service and the remainder over the rest of the vesting period. All 
options cancelled are fully expensed to the Consolidated Income Statement upon cancellation. The proceeds received net of any directly attributable 
transaction costs are credited to share capital (nominal value) and share premium when the options are exercised. Any amount charged or credited to 
the Consolidated Income Statement by any of the Group’s subsidiaries is reflected in the books of the Company via an increase or decrease in 
investments, with a corresponding increase or decrease to equity. These entries are eliminated within the Consolidated Financial Statements. See the 
Directors’ Remuneration Report for further information. 

Bonus plans 
The Group recognises an expense and a liability for bonuses based on the profit attributable to the Group or business as appropriate and other pre-
determined performance criteria. The Group recognises an accrual where it is contractually obliged or where there is a past practice that has created 
a constructive obligation. 

Termination benefits 
The Group recognises termination benefits when it is demonstrably committed to the termination of the employment of current employees according 
to a detailed formal plan without possibility of withdrawal. 

Discontinued operations  
Business components that represent separate major lines of business or geographical areas of operations are recognised as discontinued if the 
operations have been disposed of. 

Impairment of non-financial assets 
Assets that have an indefinite useful life, for example goodwill, are not subject to amortisation and are tested annually for impairment, or more 
frequently if there are indicators that an impairment may have arisen. Assets that are subject to amortisation are reviewed for impairment whenever 
events or changes in circumstances indicate that the carrying amount may not be recoverable. An impairment loss is recognised for the amount by 
which the asset’s carrying amount exceeds its recoverable amount. The recoverable amount is the higher of an asset’s fair value less costs to dispose 
and value in use. For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable cash 
flows (cash-generating units). Non-financial assets, other than goodwill, that suffer an impairment are reviewed for possible reversal of the impairment 
at each reporting date. Value in use calculations are considered first followed by fair value less costs to dispose if it is deemed necessary. See note 12 for 
further information. 

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Intangible assets 

Goodwill 
For acquisitions since 28 December 2003, goodwill represents the excess of the cost of an acquisition over the fair value of the Group’s share of the 
identifiable net assets of the acquired business at the date of acquisition. For acquisitions prior to this date, goodwill is included at the amount 
recorded previously under UK GAAP. For acquisitions prior to 1 January 2010, the cost of an acquisition includes related expenses but such costs are 
excluded for acquisitions after this date. 

Goodwill on business acquisitions is included in non-current assets. Negative goodwill arising on acquisition is recognised directly in the Consolidated 
Income Statement. 

Gains and losses on the disposal of a business include the carrying amount of goodwill relating to the business sold. Goodwill is tested at least 
annually for impairment and carried at cost less accumulated impairment losses. Where an impairment is identified, it is charged to the Consolidated 
Income Statement within amortisation and impairment of intangible assets (excluding software). Impairment losses on goodwill are not reversed. 

Goodwill is allocated to cash-generating units for the purpose of impairment testing. The allocation is made to those cash-generating units or groups 
of cash-generating units that are expected to benefit from the business combination in which the goodwill arose. 

Capitalised software 
Acquired computer software licences are capitalised on the basis of the costs incurred to acquire and bring to use the specific software, and are 
included on the Balance Sheet within intangible assets. Costs are amortised, once commissioned, over their estimated useful lives (four to ten years). 

Costs associated with the general development and maintenance of computer software programs are recognised as an expense as incurred. Costs 
that are directly associated with the production of identifiable and unique software products controlled by the Group, and that are expected to 
generate economic benefits exceeding costs beyond one year, are recognised as intangible assets. Direct costs include the costs of employees involved 
in software development and an appropriate portion of relevant overheads. 

Computer software development costs recognised as assets are amortised over their estimated useful lives (not exceeding thirteen years).  

Costs incurred in respect of the configuration and customisation of cloud-based software arrangements are expensed as and when the services are 
received. Configuration and customisation costs which include the development of software code that enhances or modifies, or creates additional 
capability to the existing on-premise software to enable it to connect with the cloud-based software applications, are recognised as intangible assets 
and amortised over their estimated useful lives (not exceeding thirteen years).  

Other intangible assets 
Other intangible assets comprise customer contracts and relationships, recognised at cost. They have a finite useful life and are carried at cost less 
accumulated amortisation. Amortisation is calculated using the straight-line method to allocate the cost of the intangible assets over their estimated 
useful lives (three to thirteen years). 

For assets resulting from a business combination, fair value is calculated based upon historical and prospective information and financial data specific 
to each business combination, with an appropriate discount factor applied based upon the weighted average cost of capital for the Group. 

Property, plant and equipment 
Property, plant and equipment is stated at cost, less depreciation, which is calculated to write off these assets, by equal annual instalments, over their 
estimated useful lives. Cost includes expenditure which is directly attributable to the acquisition of the asset. The estimated life of plant, vehicles and 
fixtures is two to fifteen years. Improvements to short leasehold properties are amortised over the shorter of the terms of the leases and their useful life. 
The residual values and useful lives of assets are reviewed, and adjusted if appropriate, at each balance sheet date. 

Freehold and long leasehold buildings are depreciated over their estimated remaining useful life not exceeding 50 years commencing on 
26 December 1999 or, if later, date of purchase. Land is not depreciated. The Group has not adopted a policy of revaluation but the carrying amounts 
of freehold and long leasehold properties reflect previous valuations. In the event of an impairment in property value the deficit below cost is charged 
to the Consolidated Income Statement. 

The fit out costs of new freehold or long leasehold industrial buildings are depreciated, in equal annual instalments, over their expected useful lives 
which range from 10 to 25 years from the date on which the assets are fully commissioned. 

Subsequent costs are included in the asset’s carrying amount, or recognised as a separate asset, as appropriate, only when it is probable that future 
economic benefits associated with the item will flow to the Group and the cost of the item can be measured reliably. The carrying amount of the 
replaced part is derecognised. All other repairs and maintenance costs are charged to the Consolidated Income Statement during the financial year in 
which they are incurred. 

No depreciation is provided for assets in the course of construction until they are completed and put in use as management intended. 

The cost of property, plant and equipment acquired through business combinations is accounted for as the fair value of assets acquired. 

Gains and losses on disposals are determined by comparing the net proceeds with the carrying amount and are recognised within the Consolidated 
Income Statement. 

 
 
 
 
 
 
 
 
 
 
 
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Statement of Significant Accounting 
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Right of use assets and Lease liabilities 
Under IFRS 16, an asset (the right to use the leased item) and a financial liability to pay rentals are recognised. The only exceptions are short-term and 
low-value leases where costs are charged to the Consolidated Income Statement on a straight-line basis over the lease term. 

At the date of lease inception, the Group determines whether the arrangement is a lease or contains a lease, while examining if it conveys the right to 
control the use of an identified asset for a period of time in exchange for consideration. In its assessment of whether an arrangement conveys the right 
to control the use of an identified asset, the Group assesses whether it has the following two rights throughout the lease term: 

(a)

(b)

The right to obtain substantially all the economic benefits from use of the identified asset; and 

The right to direct the identified asset’s use. 

Where a contract is deemed to contain a lease, the lease liability is initially recognised at the commencement day and measured at an amount equal 
to the present value of the lease payments during the lease term (the non-cancellable period) that are not yet paid. 

Lease payments, excluding non-lease components (which are charged to the Consolidated Income Statement on a straight-line basis over the lease 
term) such as service costs, are discounted using the incremental borrowing rate of the lessee, since the interest rate implicit in the Group’s leases is not 
readily determinable. The incremental borrowing rate is the rate that the Group would have to pay for a loan of a similar term, and with similar security, 
to obtain an asset of similar value. The Group consults with its main bankers to determine what interest rate they would expect to charge the Group to 
borrow money to purchase a similar asset to that which is being leased. 

In determining the lease term, management considers all facts and circumstances that create an economic incentive to exercise an extension option 
or not exercise a break clause. Periods after extension options/break clauses are only included in the lease term if the lease is reasonably certain to be 
extended or not be terminated. 

Break clause options are included in a number of property leases across the Group. These are used to maximise operational flexibility in terms of being 
able to make decisions regarding the Group’s processing facilities in order to manage the needs of the Group. The majority of break clauses held are 
exercisable by either the Group or the lessor. 

At the commencement date, it is unlikely that management would consider a break clause to be reasonably certain of being exercised given 
management would be unlikely to enter into a new lease agreement for a term which it was not their current intention to utilise in full. The lease term is 
reassessed if a break clause is exercised or the likelihood of exercise becomes reasonably certain. The assessment of reasonable certainty is only 
revised if a significant event or a significant change in circumstances occurs, which affects this assessment, and that is within the control of the Group. 
An example of a significant change for the Group may include changing economic conditions and customer requirements impacting the Group’s 
activities or long-term strategy. 

All property break clause options held by the Group have not been included in the lease liability unless otherwise stated i.e. the periods after the break 
clauses have been included in the lease term. This is due to the fact the Group could not move the plants to other locations without significant cost and 
disruption, for reasons such as the Group will have made significant leasehold improvements to the property to meet the requirements of a laundry 
processing facility, the costs involved in moving plant and machinery, the availability of a workforce and the lack of suitable alternative premises. 

Variable lease payments that depend on an index or a rate, are initially measured using the index or rate existing at the commencement of the lease 
and are included in the measurement of the lease liability. The Group is exposed to potential future increases in variable lease payments based on an 
index or rate, which are not included in the lease liability until they take effect. When adjustments to lease payments based on an index or rate take 
effect, the lease liability is reassessed and adjusted against the right-of-use asset.  

Each subsequent lease payment is allocated between the liability and finance cost. The finance cost is charged to the Consolidated Income Statement 
over the lease period using the effective interest method.  

The right of use asset is initially recognised at the commencement day and measured at cost, consisting of the amount of the initial measurement of 
the lease liability, plus any lease payments made to the lessor at or before the commencement date, plus any initial direct costs incurred by the Group, 
less any lease incentives received.  

The right of use asset is subsequently depreciated in accordance with the requirements in IAS 16 ‘Property, Plant and Equipment’ which results in 
depreciation on a straight-line basis over the shorter of the asset’s useful life and the lease term on a straight-line basis. IAS 36 ‘Impairment of Assets’ is 
also applied to determine whether the right of use asset is impaired and to account for any impairment loss identified. An impairment can be 
recognised where onerous property leases are identified which can occur where a particular property becomes non-trading but for which the Group 
still has a remaining lease obligation. The net book value of the right of use asset is written down to £nil. 

Reassessment of a lease occurs where there is a change in cash flows based on contractual clauses that have been part of the contract since 
inception. Any remeasurement of the lease liability results in a corresponding adjustment of the right of use asset. If the carrying amount of the right of 
use asset has already been reduced to zero, the remaining remeasurement is recognised in profit or loss. The Group remeasures the lease liability to 
reflect those revised lease payments only when there is a change in the cash flows, using an unchanged discount rate. Reassessment of leases in the 
Group occurs where lease consideration changes due to a market rent review clause or changes to variable lease payments dependent on an index 
or rate.  

A modification to a lease occurs where there is a change in scope of the lease, or the consideration for a lease, that was not part of the original terms 
and conditions. Where the modification increases the scope of the lease by adding the right to use one or more underlying assets, and the 
consideration increases by an amount commensurate with the stand-alone price for the increase in scope and any appropriate adjustments to that 
stand-alone price to reflect the contract’s circumstances, the Group accounts for the modification as a separate lease. 

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In all other cases, on the initial date of the lease modification, the Group allocates the consideration in the modified contract to the contract 
components, determines the revised lease term and measures the lease liability by discounting the revised lease payments using a revised discount 
rate. This occurs in the case where the Group agrees property lease term extensions that were not contractual as part of the original lease. 

Rentals payable in respect of operating leases (net of any incentives received from the lessor) for short term and low value leases are charged to the 
Consolidated Income Statement on a straight-line basis over the lease term. 

Lease payments are presented in the Consolidated Statement of Cash Flows as follows: 

•

•

•

short term lease payments relating to low value assets are presented within cash flows from operating activities 

payments for the interest element of recognised lease liabilities are included within Interest paid within cash flows from operating activities 

payments for the capital element of recognised lease liabilities are presented within cash flows from financing activities 

For lessor accounting, leases in which a significant portion of the risks and rewards of ownership are retained by the lessor are classified as operating 
leases. Sublet income is therefore recognised on a straight-line basis over the lease term.  

Assets financed by leasing or hire purchase arrangements, which give rights approximating to ownership, and which had an outstanding liability on 
transition to IFRS 16 were transferred from Property, plant and equipment to be disclosed within Right of use assets. Where such agreements expire 
and ownership is transferred, the cost and accumulated depreciation of the relevant assets are transferred back to Property, plant and equipment.  

Textile rental items 
Textile rental items which principally comprise workwear garments, cabinet towels, linen and dust mats are initially treated as inventories. On issue to 
customers or into pool stock, rental items are transferred to non-current assets and are stated at invoiced cost. Depreciation is calculated on a straight-
line basis over the estimated lives of the items in circulation, which range from two to five years with the majority being between two and three years. 
Issued textile rental items bought through acquisition of other businesses are accounted for as the fair value of issued textile rental items acquired. This 
will be the deemed cost of these items. 

Charges are levied in respect of lost or damaged items or where a customer terminates the service before the end of the contracted period. Such 
charges are referred to as ‘special charges’. Where proceeds are received in respect of these special charges the amounts received are deducted from 
the carrying value of those items. 

Where textile rental items are damaged and no charges are levied, an impairment loss is charged to the Consolidated Income Statement. 

Where proceeds are received in respect of textile rental items withdrawn from circulation these are deducted from the carrying value of those 
amounts. 

Inventories 
Stocks of materials, stores, goods for resale and new rental items are valued at the lower of cost and net realisable value. Cost is stated on either a first 
in, first out basis or average cost basis and comprises invoiced cost in respect of the purchase of finished goods and materials, direct labour and direct 
transportation costs in respect of garments for sale. It excludes borrowing costs. 

Net realisable value is the estimated selling price in the ordinary course of business, less applicable variable selling expenses. Costs of inventories 
include the transfer from equity of any gains/losses on qualifying cash flow hedges of purchases of goods. Provision is made for obsolete, defective and 
slow moving stock. 

Trade receivables 
Trade receivables are recognised initially at fair value and subsequently measured at amortised cost using the effective interest method, less provision 
for impairment. 

Under IFRS 9, the Group applies the simplified approach to measure the loss allowance at an amount equal to lifetime expected credit losses for trade 
receivables.  

The Group continues to establish a provision for impairment of trade receivables when there is objective evidence that the Group will not be able to 
collect all amounts due according to the original terms of the receivables. In addition, IFRS 9 requires the Group to consider forward looking 
information and the probability of default when calculating expected credit losses. The measurement of expected credit losses reflects an unbiased 
and probability-weighted amount that is determined by evaluating the range of possible outcomes as well as incorporating the time value of money. 
The expected loss rates are based on the payment profiles of sales over the year and the corresponding historical credit losses experienced within this 
period. The historical loss rates are adjusted to reflect current and forward looking information on factors affecting the ability of the customers to settle 
the receivables. Trade receivables have been grouped for this analysis based on shared credit risk characteristics, including operating segment and 
region in which the customer operates. The model considers indicators such as actual or expected significant adverse changes in business, financial or 
economic conditions that are expected to cause a significant change to the customers’ ability to meet its obligations. 

Further to the above model, trade receivables are specifically impaired where there are indicators of significant financial difficulties of the counterparty, 
probability that the counterparty will enter bankruptcy or financial reorganisation, or there is default or delinquency in payments. 

The amount of the provision is the difference between the carrying amount and the present value of estimated future cash flows of the asset, 
discounted, where material, at the original effective interest rate. The carrying amount of the asset is reduced through the use of an allowance account, 
and the amount of the loss is recognised in the Consolidated Income Statement within ‘impairment loss on trade receivables’. When a trade receivable 
is uncollectable, it is written off against the allowance account for trade receivables. Subsequent recoveries of amounts previously written off are 

 
 
 
 
 
 
 
 
 
 
 
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Statement of Significant Accounting 
Policies Continued >

credited against ‘impairment loss on trade receivables’ in the Consolidated Income Statement. Only when amounts are confirmed irrecoverable, are 
they written off to the Consolidated Income Statement.  

Reimbursement assets 
During the year, the Group reviewed the disclosures being made relating to IAS 37 ‘reimbursements’. The Group has restated the balance sheet to 
recognise a reimbursement asset in respect of third-party claims made against the Group, but which are indemnified under the terms of its insurance 
policies. A corresponding provision for such claims has also been recognised. All of the expenditure required to settle such claims will be reimbursed by 
the insurer under the terms of the policies, therefore it is virtually certain that reimbursement will be received. There has been no impact on the 
Consolidated Income Statement in any year. See note 19 for further details. 

Cash and cash equivalents 
Cash and cash equivalents in the Balance Sheet comprise cash at bank and in hand. 

In accordance with IAS 32: ‘Financial instruments: Presentation’, even where banking arrangements have a right of set off, bank overdrafts are not 
netted against cash and cash equivalents with the resulting net position shown as either a bank overdraft or a cash balance as appropriate, but are 
instead shown within borrowings in current liabilities on the Balance Sheet. 

For the purpose of the Consolidated Statement of Cash Flows, cash and cash equivalents consist of cash and cash equivalents as defined above, net 
of outstanding bank overdrafts. 

Trade payables 
Trade payables are recognised initially at fair value and subsequently measured at amortised cost using the effective interest method. Trade payables 
are non-interest bearing. 

Borrowings 
Borrowings are recognised initially at fair value, net of transaction costs incurred. Transaction costs are amortised, as a finance cost, over the expected 
term of the facility, using the effective interest method. Borrowings are classified on the Balance Sheet as either current or non-current liabilities, 
dependent upon the maturity date of the loan. Where no borrowings exist to offset transaction costs, these costs are presented in current or non-
current assets. 

Bank overdrafts are shown within borrowings in current liabilities on the Balance Sheet. 

Net debt 
Net debt is defined as borrowings and lease liabilities, less cash and cash equivalents.  

Provisions 
Provisions are recognised when the Group has a present obligation (legal or constructive) as a result of a past event, it is probable that an outflow of 
resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. 
Provision is not made for future operating losses. Provisions are discounted where the impact is deemed to be material. 

Insurance claims 
During the year, the Group reviewed the disclosures being made in respect of IAS 37 ‘reimbursements’. The Group has restated the Consolidated 
Balance Sheet to recognise a provision for third party claims for which the Group are indemnified under the terms of its insurance policies. See note 25 
for further details. 

Property 
Provision is made for dilapidations and environmental remediation costs. Liabilities for environmental costs are recognised as a property provision 
when environmental assessments or remediation are probable and the associated costs can be reliably estimated. Generally, the timing of these 
provisions coincides with the commitment to a formal plan of action or, if earlier, on divestment or closure of inactive sites. The provision will be utilised 
by the payment of annual costs, shortfalls on sub-tenanted property, expenses of early termination, environmental remediation operations and 
dilapidations. 

Self insurance 
Provision is made for the expected costs of uninsured incidents arising prior to the balance sheet date and for the anticipated cost of benefits due to 
existing claimants under the, now discontinued, self-insured incapacity payroll scheme. 

Taxation 

Current tax 
Current tax assets and liabilities for the current and prior years are measured at the amount expected to be recovered from or paid to the tax 
authorities. The tax rates and tax laws used to compute the amount are those that are enacted or substantively enacted by the balance sheet date. 

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Deferred tax 
Deferred tax is provided in full, using the liability method, on temporary differences arising between the tax bases of assets and liabilities and their 
carrying amounts in the financial statements. Deferred tax is not accounted for if it arises from initial recognition of an asset or liability in a transaction, 
other than a business combination, that at the time of the transaction affects neither accounting nor taxable profit or loss. Deferred tax is determined 
using tax rates (and laws) that have been enacted or substantively enacted by the balance sheet date and that are expected to apply when the 
related deferred tax asset is realised or the deferred tax liability is settled. 

Deferred income tax assets are recognised to the extent that it is probable that future taxable profit will be available against which the temporary 
differences can be utilised. 

Government grants 
Government grants are recognised at fair value when there is reasonable assurance that the conditions associated with the grants have been 
complied with and the grants will be received. Grants compensating for expenses incurred are recognised as a deduction of the related expenses in 
the Consolidated Income Statement on a systematic basis in the same periods in which the expenses are incurred. 

Foreign currency translation 
The financial statements are presented in pound sterling, which is the functional and presentational currency of the Group and Company. 

Foreign currency transactions are translated into the functional currency using the exchange rates prevailing at the dates of the transactions. Foreign 
exchange gains and losses resulting from the settlement of such transactions and from the translation at year-end exchange rates of monetary assets 
and liabilities denominated in foreign currencies are recognised in the Consolidated Income Statement, except where deferred in equity as qualifying 
cash flow hedges, or where hedge accounting is applied, as explained below. 

Derivative financial instruments and hedging activities 
The Group enters into both interest rate swaps and commodity swaps to hedge against the Group’s exposure to changes in interest rates and price 
changes in respect of diesel. Derivatives are initially recognised at fair value on the date a derivative contract is entered into and are subsequently 
remeasured at their fair value. The method of recognising the resulting gain or loss depends on whether the derivative is designated as a hedging 
instrument, and if so, the nature of the item being hedged. The Group designates certain derivatives as hedges of the variability of cash flows (cash 
flow hedge). 

The Group documents at the inception of the transaction the relationship between hedging instruments and hedged items, as well as its risk 
management objective and strategy for undertaking various hedge transactions. The Group also documents its assessment, both at hedge inception 
and on an ongoing basis, of whether the derivatives that are used in hedging transactions are effective in offsetting changes in the cash flows of 
hedged items. 

Cash flow hedges 
The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges is recognised in equity. The gain or 
loss relating to the ineffective portion is recognised immediately in the Consolidated Income Statement. 

Amounts accumulated in equity are recycled in the Consolidated Income Statement in the years when the hedged item will affect profit or loss (for 
example, when the forecast transaction that is hedged takes place). However, when the forecast transaction that is hedged results in the recognition of 
a non-financial asset (for example, inventory) or a liability, the gains and losses previously deferred in equity are transferred from equity and included in 
the initial measurement of the cost of the asset or liability. 

When a hedging instrument expires or is sold, or when a hedge no longer meets the criteria for hedge accounting, any cumulative gain or loss existing 
in equity at that time remains in equity and is recognised when the forecast transaction is ultimately recognised in the Consolidated Income 
Statement. When a forecast transaction is no longer expected to occur, the cumulative gain or loss that was reported in equity is immediately 
transferred to the Consolidated Income Statement. 

Interest recognised in the Consolidated Income Statement as a result of the changes in fair value and settlement of interest rate swaps is disclosed 
within cash flows from operating activities as part of the Consolidated Statement of Cash Flows. 

Derivatives that do not qualify for hedge accounting 
Certain derivative instruments do not qualify for hedge accounting. Such derivatives are classified as at fair value through profit or loss, and changes in 
their fair value are recognised immediately in the Consolidated Income Statement. 

Investment in own shares 
Ordinary shares in the Company held by the Trustee of the Employee Benefit Trust (EBT), and those held as Treasury shares awaiting cancellation, are 
recorded in the Balance Sheet as a reduction in Shareholders’ equity.  

As part of the previously announced share buyback, own shares are treated as a deduction to equity until the shares are cancelled, at which point they 
are transferred to retained earnings. The nominal value of shares in the Company purchased and subsequently cancelled is shown as a reduction in 
share capital and an equal and opposite transfer to the capital redemption reserve. 

 
 
 
 
 
 
 
 
 
 
 
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Statement of Significant Accounting 
Policies Continued >

Dividend distribution 
Dividends to holders of equity instruments declared after the balance sheet date are not recognised as a liability as at the balance sheet date. Final 
dividend distributions to the Company’s Shareholders are recognised in the Group’s financial statements in the year in which the dividends are 
approved by the Company’s Shareholders. Interim dividends are recognised when paid. 

Shareholders’ equity 

Share capital 
Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of new shares or options are shown in equity as a 
deduction, net of tax, from the proceeds.  

Share premium 
Amounts in excess of the nominal value of Ordinary shares issued are recognised in share premium except where the Company was able to take relief 
under section 612 of the Companies Act 2006 from crediting share premium and instead transfer the net proceeds in excess of the nominal value to 
retained earnings. 

Capital redemption reserve 
Amounts in respect of the redemption of certain of the Company’s ordinary shares are recognised in the Capital redemption reserves once shares have 
been cancelled. Repurchase of the Company’s own equity instruments is recognised and deducted directly in equity. No gain or loss is recognised in 
profit or loss on the purchase, sale, issue or cancellation of the Company’s own equity instruments. 

Merger reserve 
The merger reserve represents the difference arising on completion of the relevant mergers in accordance with applicable accounting standards. 

Hedging reserve 
The hedging reserve represents the accumulated movements in the Group’s derivative financial instruments that have been designated as hedging 
instruments. Amounts are transferred in and out of the reserve on the revaluation, or realisation, of identified hedging instruments.

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FINANCIAL RISK MANAGEMENT 

1

Financial risk factors 
The Group’s activities expose it to a variety of financial risks: market risk (including currency risk, cash flow interest rate risk and fair value interest 
rate risk), price risk, credit risk and liquidity risk. The Group’s overall risk management programme focuses on the unpredictability of financial 
markets and seeks to minimise potential adverse effects on the Group’s financial performance. The Group uses derivative financial instruments 
to hedge certain risk exposures. 

Risk management is carried out by a central treasury department (Group Treasury) under policies approved by the Board. Group Treasury 
identifies, evaluates and hedges financial risks in close co-operation with the Group’s operating companies. The Board provides written 
principles for overall risk management, as well as written policies covering specific areas, such as foreign exchange risk, interest rate risk, credit 
risk, use of derivative financial instruments and non-derivative financial instruments and investment of excess liquidity. 

(a) Market risk 
Currency risk 

The Group is exposed to foreign exchange risk arising from various currency exposures, primarily with respect to the US dollar and the 
Euro. Foreign exchange risk arises when future commercial transactions, or recognised assets or liabilities, are denominated in a currency 
that is not the entity’s functional currency. 

As further detailed in note 27 of these Consolidated Financial Statements, the Group exposure to currency risk is minimal. 

Cash flow and fair value interest rate risk 

As the Group has no significant interest-bearing assets, the Group’s income and operating cash flows are substantially independent of 
changes in market interest rates. 

The Group’s interest rate risk arises from its borrowings and lease liabilities. Borrowings issued at variable rates expose the Group to cash 
flow interest rate risk. Borrowings issued at fixed rates expose the Group to fair value interest rate risk. Lease liabilities are calculated on 
commencement of a lease as the remaining lease payments discounted using the incremental borrowing rate of the Group, thus 
exposing the Group to fair value interest rate risk. 

Note 27 to the Consolidated Financial Statements provides additional disclosures regarding cash flow and fair value interest rate risk. 

Price risk – Utilities and fuel 

Key costs incurred by the Group in its operations include utilities costs for gas, electricity, water and effluent. The Group also incurs 
significant costs in respect of diesel given the size of the fleet of vehicles operated across the Group. Changes in utilities or fuel costs 
could have a material impact on the Group’s financial performance. 

The Group takes steps to mitigate the risk of price changes across both utilities and fuel as appropriate. In respect of gas and electricity, 
the Group enters into contracts with suppliers to fix prices for determined periods, ensuring the Group has appropriate visibility of future 
costs and to protect the Group, in the short term, over price volatility. 

To try and mitigate the price risk associated with diesel costs the Group has entered into certain forward contracts with financial 
institutions to fix an element of the diesel cost being incurred by the Group. Contracts are in place to cover a portion of the Group’s 
forecast diesel usage and allow for actual costs to be swapped for a fixed rate on a monthly basis. Additional details of the contracts 
entered into by the Group are included in note 27. 

(b)

Credit risk 
Credit risk is managed on a Group basis. Credit risk arises from cash and cash equivalents, derivative financial instruments and deposits 
with banks and financial institutions, as well as credit exposures to customers, including outstanding receivables and committed 
transactions. 

The Group’s credit risk is relatively low as, for banks and financial institutions, only independently rated parties with a minimum rating of 
‘A-2’ are accepted. If wholesale customers are independently rated, these ratings are used. If there is no independent rating, 
Management assesses the credit quality of the customer, taking into account its financial position, past experience and other factors. 
Individual risk limits are set based on internal or external ratings in accordance with limits set by the Board. The utilisation of credit limits 
is regularly monitored. 

With regards to credit exposures to customer, the Group applies the simplified approach to measure the loss allowance at an amount 
equal to lifetime expected credit losses for trade receivables. The Group continues to establish a provision for impairment of trade 
receivables when there is objective evidence that the Group will not be able to collect all amounts due according to the original terms of 
the receivables. In addition, IFRS 9 requires the Group to consider forward looking information and the probability of default when 
calculating expected credit losses. The measurement of expected credit losses reflects an unbiased and probability-weighted amount 
that is determined by evaluating the range of possible outcomes as well as incorporating the time value of money. The expected loss 
rates are based on the payment profiles of sales over the year and the corresponding historical credit losses experienced within this 
period. The historical loss rates are adjusted to reflect current and forward looking information on factors affecting the ability of the 
customers to settle the receivables. Trade receivables have been grouped for this analysis based on shared credit risk characteristics, 
including segment and region in which the customer operates. The model considers indicators such as actual or expected significant 

 
 
 
 
 
 
 
 
 
 
 
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Statement of Significant Accounting 
Policies Continued >

adverse changes in business, financial or economic conditions that are expected to cause a significant change to the customers’ ability 
to meet its obligations. This would include the impact of possible customer closures, unemployment increases etc which are factors 
impacting the ability of customers to settle outstanding debts.  

Further to the above model, trade receivables are specifically impaired where there are indicators of significant financial difficulties of 
the counterparty, probability that the counterparty will enter bankruptcy or financial reorganisation, or there is default or delinquency in 
payments. 

Note 18 and Note 27 provide both numerical and narrative disclosures regarding credit risk. 

(c)

Liquidity risk 
Prudent liquidity risk management involves maintaining sufficient cash reserves and maintaining the availability of funding through an 
adequate amount of committed credit facilities. Due to the dynamic nature of the underlying businesses Group Treasury maintains 
flexibility in funding by maintaining availability under committed credit lines. 

Management monitors rolling forecasts of the Group’s liquidity reserve (comprising an undrawn borrowing facility (note 22) and cash 
and cash equivalents (note 27) on the basis of expected cash flow. 

2

Capital risk management 
The Group’s objectives when managing capital are to safeguard the Group’s ability to continue as a going concern in order to provide returns 
for Shareholders and benefits for other stakeholders and to maintain an optimal capital structure to reduce the cost of capital. 

Further details are provided in the Financial Review and in note 27.

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Notes to the Consolidated Financial 
Statements

1

SEGMENT ANALYSIS 
Segment information is presented based on the Group’s management and internal reporting structure as at 31 December 2022. 

The chief operating decision-maker (CODM) has been identified as the Executive Directors. The CODM reviews the Group’s internal reporting in 
order to assess performance and allocate resources. The CODM determines the operating segments based on these reports and on the 
internal reporting structure. 

For reporting purposes, the CODM considered the aggregation criteria set out within IFRS 8, ‘Operating Segments’, which allows for two or more 
operating segments to be combined as a single reporting segment if: 

1)

2)

aggregation provides financial statement users with information that allows them to evaluate the business and the environment in 
which it operates; and 

they have similar economic characteristics (for example, where similar long-term average gross margins would be expected) and are 
similar in each of the following respects: 

•

•

•

•

•

the nature of the products and services; 

the nature of the production processes; 

the type or class of customer for their products and services; 

the methods used to distribute their products or provide their services; and 

the nature of the regulatory environment (i.e. banking, insurance or public utilities), if applicable. 

The CODM deems it appropriate to present two reporting segments (in addition to ‘Discontinued Operations’ and ‘All Other Segments’), being: 

1)

2)

Workwear: comprising of our Workwear business only; and 

Hotel, Restaurant and Catering (‘HORECA’): comprising of our Stalbridge (now including London Linen), Hotel Linen and Lilliput 
businesses, each of which are a separate operating segment. 

The CODM’s rationale for aggregating the Stalbridge, Hotel Linen and Lilliput operating segments into a single reporting segment is set 
out below: 

•

•

•

•

the gross margins of each operating segment are within a similar range, with the long-term average margin expected to further 
align; 

the nature of the customers, products and production processes of each operating segment are very similar; 

the nature of the regulatory environment is the same due to the similar nature of products, processes and customers involved; 
and 

distribution is via exactly the same method across each operating segment. 

The CODM assesses the performance of the reporting segments based on a measure of operating profit, both including and excluding the 
effects of non-recurring items from the reporting segments, such as restructuring costs and impairments when the impairment is the result of an 
isolated, non-recurring or non-operating event. Interest income and expenditure are not included in the result for each reporting segment that is 
reviewed by the CODM. Segment results include items directly attributable to a segment as well as those that can be allocated on a 
reasonable basis, for example rental income received by Johnson Group Properties PLC (the property holding company of the Group) is credited 
back, where appropriate, to the paying company for the purpose of segmental reporting. There have been no changes in measurement 
methods used compared to the prior year. 

Other information provided to the CODM is measured in a manner consistent with that in the financial statements. Segment assets exclude 
deferred income tax assets, derivative financial assets, current income tax assets and cash and cash equivalents, all of which are managed on 
a central basis. Segment liabilities include lease liabilities but exclude current income tax liabilities, bank borrowings, derivative financial 
liabilities, post-employment benefit obligations and deferred income tax liabilities, all of which are managed on a central basis. These balances 
are part of the reconciliation to total assets and liabilities. 

Exceptional items have been included within the appropriate reporting segment as shown on pages 140 to 141. 

Workwear 
Supply and laundering of workwear garments and protective wear.      •      Workwear 

HORECA 
Linen services for the hotel, restaurant and catering sector.                            •      Stalbridge 
                               •      Hotel Linen 
                               •      Lilliput 

All Other Segments 

Comprising of central and Group costs. 

 
 
 
 
 
 
 
 
 
 
 
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Notes to the Consolidated Financial 
Statements Continued >

1

SEGMENT ANALYSIS (Continued) 

Year ended 31 December 2022

Revenue 
Rendering of services
Sale of goods

Total revenue

Result 
Operating profit/(loss) before amortisation 
of intangible assets (excluding software 
amortisation), goodwill impairment and exceptional items
Amortisation of intangible assets 
(excluding software amortisation)
Goodwill impairment
Exceptional items

Operating profit/(loss)
Total finance cost

Profit before taxation
Taxation charge

Profit for the year from continuing operations

Profit for the year from discontinued operations

Profit for the year attributable to equity holders

Balance sheet information 
Segment assets
Unallocated assets:         Cash and cash equivalents

Total assets

Segment liabilities
Unallocated liabilities:    Bank borrowings
                                                    Derivative financial liabilities
                                                    Post-employment benefit obligations
                                                    Current income tax liabilities
                                                    Deferred income tax liabilities

Total liabilities

Other information 
Non-current asset additions 
– Property, plant and equipment
– Right of use assets
– Textile rental items
– Capitalised software
– Customer contracts
Depreciation, impairment and amortisation expense 
– Property, plant and equipment
– Right of use assets depreciation
– Textile rental items depreciation
– Capitalised software
– Customer contracts
– Goodwill impairment

Workwear
£m

HORECA
£m

All Other 
Segments
£m

131.0
3.6

134.6

21.9

(0.4)
–
0.9

22.4

251.0
0.1

251.1

24.1

(6.8)
(1.4)
–

15.9

–
–

–

(4.8)

–
–
(0.2)

(5.0)

Workwear
£m

HORECA
£m

All Other 
Segments
£m

144.7

281.8

0.9

(37.4)

(76.3)

(2.5)

6.3
0.8
21.5
0.2
1.3

5.8
2.0
16.7
0.2
0.4
–

18.5
1.2
35.9
0.1
–

12.5
3.8
22.6
–
6.8
1.4

–
–
–
–
–

–
0.1
–
–
–
–

Total 
£m 

382.0 
3.7 

385.7 

41.2 

(7.2) 
(1.4) 
0.7 

33.3 
(3.0) 

30.3 
(1.5) 

28.8 

0.2 

29.0 

Total 
£m 

427.4 
6.1 

433.5 

(116.2) 
(19.8) 
(0.7) 
(10.2) 
(0.2) 
(1.8) 

(148.9) 

24.8 
2.0 
57.4 
0.3 
1.3 

18.3 
5.9 
39.3 
0.2 
7.2 
1.4 

The results, assets and liabilities of all segments arise in the Group’s country of domicile, being the United Kingdom. 

 
 
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SEGMENT ANALYSIS (Continued) 

Year ended 31 December 2021

Revenue 
Rendering of services
Sale of goods

Total revenue

Result 
Operating profit/(loss) before amortisation 
of intangible assets (excluding software 
amortisation) and exceptional items
Amortisation of intangible assets 
(excluding software amortisation)
Exceptional items

Operating profit/(loss)
Total finance cost

Profit before taxation
Taxation credit

Profit for the year attributable to equity holders

Loss for the year from discontinued operations

Profit for the year attributable to equity holders

Workwear
£m

HORECA
£m

All Other 
Segments
£m

125.8
3.1

128.9

22.5

–
3.0

25.5

142.3
0.2

142.5

(5.2)

(11.0)
(0.1)

(16.3)

–
–

–

(4.6)

–
3.8

(0.8)

Total 
£m 

268.1 
3.3 

271.4 

12.7 

(11.0) 
6.7 

8.4 
(3.3) 

5.1 
1.8 

6.9 

(0.3) 

6.6 

Balance sheet information 
Segment assets
Unallocated assets:         Current income tax assets
                                                    Derivative financial assets
                                                    Cash and cash equivalents

Total assets

Segment liabilities
Unallocated liabilities:    Bank borrowings
                                                    Derivative financial liabilities
                                                    Post-employment benefit obligations
                                                    Deferred income tax liabilities

Total liabilities

Other information 
Non-current asset additions 
– Property, plant and equipment
– Right of use assets
– Textile rental items
– Capitalised software
Depreciation, impairment and amortisation expense 
– Property, plant and equipment
– Right of use assets depreciation
– Textile rental items depreciation
– Capitalised software
– Customer contracts

Workwear
(*restated)
£m

HORECA
(*restated)
£m

All Other
Segments
£m

Total 
(*restated) 
£m 

139.1

263.6

1.1

(38.8)

(65.7)

(3.0)

12.7
0.4
19.6
–

5.5
2.2
16.1
–
–

9.8
0.6
27.1
0.1

11.3
3.9
16.1
0.1
11.0

–
–
–
–

–
–
–
–
–

403.8 
3.6 
0.3 
5.2 

412.9 

(107.5) 
(27.5) 
(0.1) 
(2.1) 
(3.3) 

(140.5) 

22.5 
1.0 
46.7 
0.1 

16.8 
6.1 
32.2 
 0.1 
 11.0 

The results, assets and liabilities of all segments arise in the Group’s country of domicile, being the United Kingdom. 

*

£4.3m of reimbursement assets and a corresponding provision for liabilities has been recognised as at 31 December 2021. Refer to notes 19 and 25 for further 
information. 

 
 
 
 
 
 
 
 
 
 
 
 
  
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 142

142

Notes to the Consolidated Financial 
Statements Continued >

2

EXPENSES BY FUNCTION 

Revenue 
Rendering of services
Sale of goods

Total revenue
Cost of sales
Administrative expenses
Distribution costs

Operating profit before amortisation of intangible assets 
(excluding software amortisation), goodwill impairment and exceptional items
Amortisation of intangible assets (excluding software amortisation)
Goodwill impairment
Exceptional items

Operating profit

2022
£m

382.0
3.7

385.7
(237.4)
(41.5)
(65.6)

41.2
(7.2)
(1.4)
0.7

33.3

The items outlined below have been charged/(credited) to the Consolidated Income Statement in deriving operating profit: 

Employee benefit expense (note 4)
Auditors’ remuneration (note 3)
Exceptional items (note 6)
Trade receivables impairment (note 18)
Insurance proceeds re business interruption costs
Business interruption costs
Energy costs**
Water and effluent costs
All other operating costs***
Amortisation of intangible assets: (note 13) 

Capitalised software
Customer contracts

Depreciation and impairment of: 

Property, plant and equipment (note 14)
Right of use assets (note 15)
Textile rental items (note 16)

Operating leases: 

Land and buildings
Sublet rental income
Plant and equipment

2022
£m

181.4
0.5
(0.7)
0.9
(1.0)
–
36.4
6.1
55.4

0.2
7.2

18.3
5.9
39.3

0.3
(0.3)
2.5

2021 
£m

268.1 
3.3 

271.4 
(173.1) 
(38.5) 
(47.1) 

12.7 
(11.0) 
– 
6.7 

8.4 

2021 
£m 
*Restated

130.1 
0.6 
(6.7) 
0.4 
– 
0.3 
20.9 
5.0 
45.0 

0.1 
11.0 

16.8 
6.1 
32.2 

0.1 
(0.3) 
1.4 

*

Prior year has been restated to show additional analysis of energy and water and effluent costs. Employee benefit expense has also been restated. See note 4 
for further details. 

**

Energy costs comprise of electricity, gas and fuel costs. 

*** All other operating costs includes other distribution costs, other production costs, costs of inventory and other administrative costs. 

3

AUDITORS’ REMUNERATION 

Fees payable for the audit of the Company
Fees payable for the audit of the Company’s subsidiaries
Fees payable to previous Auditors in the prior year

Auditors’ remuneration

2022
£m

0.1
0.4
–

0.5

2021 
£m

0.1 
0.3 
0.2 

0.6 

Included in the above for the year to 31 December 2022 are £15,000 for non-audit related fees (2021: £nil) in respect of the current Auditor. 

Fees payable to the previous Auditors in respect of audit related services and non-audit related services for the year ending 31 December 2020 
were disclosed within the 2020 Annual Report. Additional fees of £0.1 million in respect of audit related services for the year ending 31 December 
2020 were subsequently invoiced by the previous Auditors along with £0.1 million relating to non-audit services. 

 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 143

143

2
0
2
2
A
N
N
U
A
L
R
E
P
O
R
T
&
A
C
C
O
U
N
T
S

3
.

I

G
R
O
U
P
F
I
N
A
N
C
A
L
S
T
A
T
E
M
E
N
T
S

4

EMPLOYEE BENEFIT EXPENSE 

Wages and salaries
Social security costs
Redundancy costs
Pension costs – defined contribution plans (Note 26)

Total costs (excluding furlough claims)
Furlough claims

Total costs (including furlough)

Agency costs
Cost of employee share schemes (Note 30)

Total employee benefit expense

The monthly average number of persons employed by the Group during the year was: 

Workwear
HORECA
All other segments 

Total

2022
£m

145.8
13.7
–
4.1

163.6
–

163.6

17.0
0.8

181.4

2022
£m

2,021
3,655
15

5,691

2021 
£m 
*Restated

117.8 
10.3 
0.1 
3.4 

131.6 
(9.9) 

121.7 

7.9 
0.5 

130.1 

2021 
£m 
*Restated

2,074 
2,887 
15 

4,976 

* Management has reviewed the Group’s compliance with the Companies Act 2006 with respect to disclosures regarding employee benefit expenses and the 

average number of persons employed and as a result certain costs and employee numbers have been restated, £0.3 million of costs relating to Non-Executive 
Directors have been removed from the wages and salaries disclosure as they do not meet the Companies Act definition of an employee of the Group. In 
addition, £4.8 million of agency costs (previously disclosed within wages and salaries) have now been shown separately within agency costs, along with £3.1 
million of agency costs not previously shown in this disclosure. Private healthcare costs of £0.4 million have also been removed from this disclosure. There has 
been no impact on the prior year Consolidated Income Statement as result of these changes. 

5

DIRECTORS’ EMOLUMENTS AND RENUMERATION OF THE KEY MANAGEMENT PERSONNEL 
Detailed disclosures that form part of these financial statements are given in the Directors’ Remuneration Report on pages 85 to 109. Key 
management personnel is defined as the Board. 

Wages and salaries
Social security costs
Cost of employee share schemes
Pension costs – defined contribution plans

Total

Wages and Salaries shown in the table above includes bonuses and other benefits. 

6

EXCEPTIONAL ITEMS 

Costs in relation to business acquisition activity
Insurance claims
Other costs re insurance claims
Income from Parent Company Guarantees

Total exceptional items

Exceptional items shown above are all included within administrative expenses. 

2022
£m

1.3
0.2
0.3
0.1

1.9

2022
£m

–
1.5
(0.8)
–

0.7

2021 
£m

1.4 
0.2 
0.2 
0.1 

1.9 

2021 
£m

(0.1) 
5.9 
(0.6) 
1.5 

6.7 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 144

144

Notes to the Consolidated Financial 
Statements Continued >

6

EXCEPTIONAL ITEMS (Continued) 

CURRENT YEAR EXCEPTIONAL ITEMS 
Insurance claims and other costs 
In 2020 a Workwear processing plant was destroyed as a result of a fire. Final settlement proceeds of £1.5 million were received in the current 
year in respect of this insurance claim, relating to capital items. 

Costs of £0.8 million have been incurred in the current year in respect of the demolition of the destroyed site and preparing the site for sale. 

PRIOR YEAR EXCEPTIONAL ITEMS 
Costs in relation to business acquisition activity 
During the prior year, professional fees of £0.1 million were paid relating to the acquisition of Lilliput (Dunmurry) Limited. Further information 
relating to the acquisition is provided in note 34. 

Insurance claims and other costs 
In 2020 a Workwear processing plant was destroyed as a result of a fire. Interim insurance proceeds of £5.2 million were received during the 
prior year. Costs of £0.4 million were incurred for initial works to demolish the damaged building along with associated professional fees of 
£0.2 million. 

A further Workwear processing plant was damaged as a result of flooding during the previous year. Final settlement proceeds of £0.7 million 
were received during the prior year in respect of this insurance claim. 

Income from Parent Company Guarantees 
As referred to in note 28, during the period of ownership of the Facilities Management division the Company had given guarantees over the 
performance of contracts entered into by the division. As part of the disposal of the division the purchaser has agreed to pursue the release or 
transfer of obligations under the Parent Company guarantees and this is in process. The Sale and Purchase Agreement contains an indemnity 
from the purchaser to cover any loss in the event a claim is made prior to release. A further clause within the Sale and Purchase Agreement, 
obligated the purchaser to make an additional one-off payment in the event the business was subsequently sold. On 16 November 2021, the 
business was sold and therefore a payment of £1.5 million was made to the Group in respect of this obligation. 

7

FINANCE COST 

Finance cost: 
– Interest payable on bank loans and overdrafts
– Gain on interest rate swaps not qualifying as hedges (note 27)
– Amortisation of bank facility fees
– Finance costs on lease liabilities relating to IFRS 16 (note 23)
– Notional interest on post-employment benefit obligations (note 26)

Total finance cost

2022
£m

1.3
(0.1)
0.3
1.5
–

3.0

2021 
£m

1.4 
(0.2) 
0.3 
1.6 
0.2 

3.3 

Following the equity placing in June 2020 which raised £82.7 million, the Group repaid its loans outstanding at that date. Hedge accounting was 
therefore discontinued at that date as the Group no longer had any loans for the Group’s interest rate swaps to economically hedge. 
Accordingly, the Mark to Market value of £0.6 million, as at 30 June 2020, was transferred from equity and recognised as an expense within 
finance costs. The change in fair value on interest rate swaps has been recognised directly within finance costs resulting in a credit of £0.1 million 
(2021: £0.2 million). 

8

ALTERNATIVE PERFORMANCE MEASURES (APMs) 
As discussed on page 128 of these Consolidated Financial Statements, throughout the Annual Report and Financial Statements, we refer to a 
number of APMs. A reconciliation of the APMs for continuing operations used are shown below: 

Adjusted profit before taxation 
Profit before taxation
Amortisation of intangible assets (excluding software amortisation)
Goodwill impairment
Exceptional items

Adjusted profit before taxation
Taxation thereon

Adjusted profit after taxation

2022
£m

30.3
7.2
1.4
(0.7)

38.2
(2.6)

35.6

2021 
£m

5.1 
11.0 
– 
(6.7) 

9.4 
0.5 

9.9 

 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 145

145

2
0
2
2
A
N
N
U
A
L
R
E
P
O
R
T
&
A
C
C
O
U
N
T
S

3
.

I

G
R
O
U
P
F
I
N
A
N
C
A
L
S
T
A
T
E
M
E
N
T
S

8

ALTERNATIVE PERFORMANCE MEASURES (APMs) (Continued) 

Adjusted EBITDA 
Operating profit before amortisation of intangible assets 
(excluding software amortisation), goodwill impairment and exceptional items
Software amortisation
Property, plant and equipment depreciation
Right of use asset depreciation
Textile rental items depreciation

Adjusted EBITDA

9

TAXATION 

Current tax 
UK corporation tax credit for the year
Adjustment in relation to previous years

Current tax charge/(credit) for the year
Deferred tax 
Origination and reversal of temporary differences
Changes in tax rate
Adjustment in relation to previous years

Deferred tax charge/(credit) for the year

Total charge/(credit) for taxation included in the Consolidated Income Statement 
for continuing operations

2022
£m

41.2
0.2
18.3
5.9
39.3

104.9

2022
£m

–
0.3

0.3

3.3
–
(2.1)

1.2

1.5

2021 
£m

12.7 
0.1 
16.8 
6.1 
32.2 

67.9 

2021 
£m

– 
(0.8) 

(0.8) 

(3.0) 
1.6 
0.4 

(1.0) 

(1.8) 

The tax charge/(credit) for the year is lower than (2021: lower than) the effective rate of Corporation Tax in the UK of 19% (2021: 19%). A 
reconciliation is provided below: 

Profit before taxation

Profit before taxation multiplied by the effective rate of Corporation Tax in the UK
Factors affecting taxation charge for the year: 
Non-taxable income
Tax effect of expenses not deductible for tax purposes
Current year impact of the super deduction
Difference in current and deferred taxation rates
Changes in tax rate
Adjustments in relation to previous years
Adjustments in relation to previous years – super deduction

Total charge/(credit) for taxation included in the Consolidated Income Statement 
for continuing operations

2022
£m

30.3

5.8

(0.3)
1.1
(2.9)
(0.4)
–
(0.9)
(0.9)

1.5

2021 
£m

5.1 

1.0 

(0.4) 
0.5 
(2.5) 
(1.6) 
1.6 
(0.4) 
– 

(1.8) 

Taxation in relation to the amortisation of intangible assets (excluding software amortisation) has decreased the charge for taxation on 
continuing operations by £1.1 million (2021: taxation credit increased by £1.6 million). Taxation in relation to exceptional items has increased the 
charge for taxation on continuing operations by £nil (2021: taxation credit decreased by £0.3 million). 

The rate of UK corporation tax is currently 19.0%. The Finance Bill 2021 enacted provisions to increase the main rate of UK corporation tax to 25% 
from 6 April 2023 for businesses with profits of £250,000 or more. As such, deferred income tax balances at the balance sheet date have been 
measured at the tax rate expected to be applicable at the date the deferred income tax assets and liabilities are realised. Management has 
performed an assessment, for all material deferred income tax assets and liabilities, to determine the period over which the deferred assets 
and liabilities are forecast to be realised, which has resulted in an average deferred income tax rate of 24.6% (2021: 23.3%). 

The impact of the change in deferred tax rate is £nil (2021: £1.6 million charge) in the Consolidated Income Statement. 

A capital allowance super deduction, which offers 130% first year relief on qualifying main rate plant and machinery investments until 31 March 
2023, has been included within the tax calculations for 31 December 2022. This allowance provides a permanent tax benefit on our Textile Rental 
items given their short life nature. The impact of the super deduction to 31 December 2022 is a credit of £3.8 million (2021: credit of £2.5 million) of 
which £0.9 million is in relation to adjustments in the prior year recognised within the Consolidated Income Statement. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 146

146

Notes to the Consolidated Financial 
Statements Continued >

9

TAXATION (Continued) 
The further prior year adjustment of £0.9 million relates to, in the main, the finalisation of the tax position in respect of insurance claims following 
the fire and flood at two sites in 2020 along with a final tax position relating to indemnity settlement in 2021. Information regarding the final 
settlement of these claims only became available during 2022 to enable the prior year tax computations to be finalised. 

During the year, a deferred taxation credit of £2.6 million (2021: £2.1 million charge) has been recognised in Other Comprehensive Income in 
relation to post-employment benefit obligations. 

10

DIVIDENDS 

Dividend per share 
Final dividend proposed
Interim dividend proposed and paid

Shareholders’ funds committed 
Final dividend proposed
Interim dividend proposed and paid

2022

1.60p
0.80p

2022
£m

6.9
3.5

2021

– 
– 

2021 
£m

– 
– 

The Directors propose the payment of a final dividend in respect of the year ended 31 December 2022 of 1.6 pence per share. Based upon the 
number of Shares in issue as at the date of this report, the final dividend will utilise Shareholders’ funds of £6.9 million and will be paid, subject to 
Shareholder approval, on 12 May 2023 to Shareholders on the register of members on 14 April 2023. Given the ongoing Share buyback 
programme, however, the Directors anticipate that the actual distribution for the year will ultimately be less than the amount stated above. The 
trustee of the EBT has waived the entitlement to receive dividends on the Ordinary shares held by the trust. In accordance with IAS 10 there is no 
payable recognised at 31 December 2022 in respect of this proposed dividend. 

11

EARNINGS PER SHARE 

Profit for the financial year from continuing operations attributable to Shareholders
Amortisation of intangible assets from continuing operations (net of taxation)
Goodwill impairment (net of taxation)
Exceptional costs from continuing operations (net of taxation)

Adjusted profit from continuing operations attributable to Shareholders

Profit/(loss) from discontinued operations attributable to Shareholders

Total profit from all operations attributable to Shareholders

2022
£m

28.8 
6.1 
1.4 
(0.7)

35.6 

0.2 

35.8 

No. of
shares

Weighted average number of Ordinary shares                                                                                                        444,288,818
Potentially dilutive Ordinary shares                                                                                                                                          95,000

Diluted number of Ordinary shares                                                                                                                                  444,383,818

Pence
per share (p)

Basic earnings per share 
From continuing operations                                                                                                                                                                6.5p
From discontinued operations                                                                                                                                                                 –

From total operations                                                                                                                                                                             6.5p

Adjustments for amortisation of intangible assets (continuing)                                                                                     1.4p
Adjustment for goodwill impairment (continuing)                                                                                                                 0.3p
Adjustment for exceptional items (continuing) (2021: discontinued)                                                                          (0.2)p

Adjusted basic earnings per share (continuing)                                                                                                                      8.0p
Adjusted basic earnings per share (discontinued)                                                                                                                       –

Adjusted basic earnings per share from total operations                                                                                                 8.0p 

2021 
£m

6.9  
9.4  
– 
(6.4) 

9.9  

(0.3) 

9.6  

No. of 
shares

444,939,982 
206,112 

445,146,094 

Pence 
per share (p)

1.6p 
(0.1)p 

1.5p 

2.1p 
(1.5)p 
0.1p 

2.2p 
– 

2.2p  

 
 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 147

147

2
0
2
2
A
N
N
U
A
L
R
E
P
O
R
T
&
A
C
C
O
U
N
T
S

3
.

I

G
R
O
U
P
F
I
N
A
N
C
A
L
S
T
A
T
E
M
E
N
T
S

11

EARNINGS PER SHARE (Continued) 

Pence
per share (p)

Pence 
per share (p)

Diluted earnings per share 
From continuing operations                                                                                                                                                                6.5p
From discontinued operations                                                                                                                                                                 –

From total operations                                                                                                                                                                             6.5p

Adjustments for amortisation of intangible assets (continuing)                                                                                     1.4p
Adjustment for goodwill impairment (continuing)                                                                                                                 0.3p
Adjustment for exceptional items (continuing) (2021: discontinued)                                                                          (0.2)p

Adjusted diluted earnings per share (continuing)                                                                                                                  8.0p
Adjusted diluted earnings per share (discontinued)                                                                                                                    –

Adjusted diluted earnings per share from total operations                                                                                              8.0p

Adjusted diluted earnings per share excluding super-deduction (continuing)                                                       7.2p

1.6p 
(0.1)p 

1.5p 

2.1p 
(1.5)p 
0.1p 

2.2p 
– 

2.2p 

1.7p 

Basic earnings per share is calculated using the weighted average number of Ordinary shares in issue during the year, excluding those held by 
the Employee Benefit Trust and those held as Treasury shares awaiting cancellation, based on the profit for the year attributable to 
Shareholders. 

Adjusted earnings per share figures are given to exclude the effects of amortisation of intangible assets (excluding software amortisation), 
goodwill impairment and exceptional items, all net of taxation, and are considered to show the underlying performance of the Group. 

As disclosed in note 9, the current year total taxation credit has benefited from £3.8 million of additional credit resulting from the capital 
allowance super-deduction, which offers 130% first year relief on qualifying main rate plant and machinery investments until 31 March 2023. Due 
to the distortion this has on adjusted diluted earnings per share in 2022 and 2021, an adjusted diluted earnings per share value excluding this 
benefit has been disclosed. 

For diluted earnings per share, the weighted average number of Ordinary shares in issue is adjusted to assume conversion of all potentially 
dilutive Ordinary shares. The Company has potentially dilutive Ordinary shares arising from share options granted to employees. Options are 
dilutive under the SAYE scheme, where the exercise price together with the future IFRS 2 charge of the option is less than the average market 
price of the Company’s Ordinary shares during the year. Options under the LTIP schemes, as defined by IFRS 2, are contingently issuable shares 
and are therefore only included within the calculation of diluted EPS if the performance conditions, as set out in the Directors’ Remuneration 
Report, are satisfied at the end of the reporting period, irrespective of whether this is the end of the vesting period or not.  

Potentially dilutive Ordinary shares are dilutive at the point, from a continuing operations level, when their conversion to Ordinary shares would 
decrease earnings per share or increase loss per share. Potentially dilutive Ordinary shares have been treated as dilutive in both years, as their 
inclusion in the diluted earnings per share calculation decreases the earnings per share from continuing operations.  

There were no events occurring after the balance sheet date that would have changed significantly the number of Ordinary shares or 
potentially dilutive Ordinary shares outstanding at the balance sheet date if those transactions had occurred before the end of the reporting 
period. 

12 

12

GOODWILL 

Goodwill  

Cost 
Brought forward
Business combinations (see note 34)

Carried forward

Accumulated impairment losses 
Brought forward
Losses in the year

Carried forward

Carrying amount 
Opening 

Closing 

2022
£m

135.2 
–

135.2 

–
1.4 

1.4 

135.2

133.8

2021 
£m

130.9  
4.3  

135.2  

– 
– 

– 

130.9 

135.2 

In accordance with UK adopted international accounting standards, goodwill is not amortised, but instead is tested annually for impairment, or 
more frequently if there are indicators that an impairment has arisen, and carried at cost less accumulated impairment losses. 

 
 
 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 148

148

Notes to the Consolidated Financial 
Statements Continued >

12 

GOODWILL (Continued) 
Impairment tests for goodwill 
The allocation of goodwill to Cash Generating Units (CGUs) is as follows: 

Workwear

Stalbridge* 
Hotel Linen 
Lilliput 

HORECA

Total

2022
£m

41.7

48.3
40.9
2.9

92.1

133.8

2021 
£m

41.7 

48.3 
40.9 
4.3 

93.5 

135.2 

*

The CGUs have been assessed in the year to 31 December 2022, resulting in London Linen no longer being determined as separately identifiable and instead 
now forming part of the Stalbridge CGU. During 2021, London Linen accounting systems and accounting ledgers were amalgamated with Stalbridge and, with 
effect from 1 January 2022, the two trading names are now reported and reviewed by management as one business. Work is transferred between various sites 
across both businesses and therefore revenue streams from individual assets are no longer easily obtained or separable. Accordingly, the figures in the table 
above for Stalbridge have been adjusted to include London Linen. 

Goodwill is tested for impairment by comparing the carrying value of each CGU against its recoverable amount. The carrying value for each 
CGU includes the net book value of goodwill, intangible assets and related deferred tax balances, property, plant and equipment, right of use 
assets, textile rental items and lease liabilities. 

The recoverable amount for each of the Cash Generating Units (CGUs) is as follows: 

Workwear

Stalbridge 
Hotel Linen 
Lilliput

HORECA

Total

2022
£m

195.3

160.6
131.7
16.8

309.1

504.4

2021 
£m

215.4 

187.6 
194.1 
8.0 

389.7 

605.1 

The recoverable amount of a CGU is primarily determined based on value-in-use calculations. These calculations use cash flow projections 
based on financial budgets and forecasts, ordinarily covering three years, which are approved by the Board. Further details on this can be 
found in the going concern section of the accounting policies. In arriving at the values assigned to each key assumption management make 
reference to past experience and external sources of information regarding the future.. Key assumptions around income and costs within the 
budget are derived on a detailed, ‘bottom up’ basis. All income streams and cost lines are considered and appropriate growth, or decline, rates 
are assumed for each, all of which are then reviewed, challenged and stress tested, firstly by senior management and ultimately by the Board. 
Income and cost growth forecasts are risk adjusted to reflect specific risks facing each CGU and take into account the markets in which they 
operate. Cash flows beyond the above period are, ordinarily, extrapolated using the estimated growth rate stated below, which does not 
exceed the long-term average growth rate for the markets in which the CGUs operate, into perpetuity.  

When assessing the recoverable amount for CGUs as at 31 December 2022, the forecasts covered the period to the end of 2025. Cash flows 
beyond that period were then extrapolated using the estimated growth rate stated below. Other than as included in the financial forecasts, it is 
assumed that there are no material adverse changes in legislation that would affect the forecast cash flows. 

The pre-tax discount rate used within the recoverable amount calculations was 13.10% (2021: 10.51%) and is based upon the weighted average 
cost of capital reflecting specific principal risks and uncertainties. The discount rate takes into account, amongst other things, the risk free rate of 
return (derived from a 40 year government bond price), the market risk premium, size premium and beta factor reflecting the average Beta for 
the Group and comparator companies which are used in deriving the cost of equity. The cost of debt used in 2022 has increased significantly 
during the year. This reflects the current prevailing market conditions due, in part, to the current high levels of inflation.  

 
 
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149

2
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3
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12 

GOODWILL (Continued) 
The same discount rate has been used for each CGU as the principal risks and uncertainties associated with the Group, as highlighted on 
pages 47 to 53, would also impact each CGU in a similar manner. The Board acknowledge that there are additional factors that could impact 
the risk profile of each CGU.  

These additional factors were considered by way of sensitivity analysis performed as part of the annual impairment tests. The level of 
headroom is predominantly dependent upon judgments used in arriving at future growth rates and the discount rate applied to cash flow 
projections. Within the cashflow projections key drivers to future growth rates are dependent on the Group’s ability to maintain and grow 
income streams including price increases and volume growth, whilst effectively managing operating costs in light of the current inflationary 
pressures in the wider macroeconomic environment. The level of headroom may change if different growth rate assumptions or a different 
pre-tax discount rate were used or cashflow projections were not met in the calculation of value-in-use for each CGU. Where the value-in-use 
calculations suggest an impairment, the Board would consider alternative use values prior to realising any impairment, being the fair value less 
costs to dispose.  

Sensitivity analysis has been performed in assessing the recoverable amounts of goodwill such that (i) the growth rate for the forecast period 
was reduced to nil and (ii) the pre-tax discount rate was increased by 2.28%. Such changes did not result in any impairment of goodwill relating 
to the CGU. Significant headroom exists in each of the cash generating units and, based on the stress testing performed, reasonable possible 
changes in the assumptions would not cause the carrying amount of the cash generating units to equal or to exceed their recoverable amount 
from the sensitivity analysis, it was identified that Hotel Linen CGU was the most sensitive of the CGUs. 

The assumptions used for value-in-use calculations are as follows: 

Annual growth rate (after forecast period)
Risk free rate of return
Market risk premium
Beta Factor
Size Premium
Cost of debt

2022

2.00%
3.52%
5.25%
1.14 
3.00%
7.55%

2021

2.00% 
1.22% 
6.00% 
1.10  
3.00% 
3.09% 

Having completed the 2022 impairment review, no impairment has been recognised in relation to the CGUs, with the exception of Lilliput which 
is discussed further below (2021: no impairment).  

As previously highlighted in the 2021 Annual Report and Accounts, the Lilliput CGU had a higher sensitivity to changes in the discount rate than 
the other CGUs. As set out in the Consolidated Interim Financial Statements at 30 June 2022, following the increase in the pre-tax discount rate 
to 12.40% at June 2022 from 10.51% at December 2021, the Group recognised a goodwill impairment loss of £1.4 million within the Interim 
Consolidated Income Statement in respect of Lilliput. Fair value less cost to dispose of the CGU was also considered however the value in use 
was deemed to be the higher recoverable value. Following the recently completed investment undertaken at Lilliput, the most recent financial 
forecasts for the Group reflect revised expected future cash flows for Lilliput. Accordingly, no further impairment was required as at 31 December 
2022 and, in fact, significant headroom exists. However, under UK adopted international accounting standards, a goodwill impairment cannot 
be reversed. 

13

INTANGIBLE ASSETS 

Cost 
At 31 December 2020

Additions
Business combination (note 34)

At 31 December 2021

Additions

At 31 December 2022

Accumulated amortisation 
At 31 December 2020

Charged during the year

At 31 December 2021

Charged during the year

At 31 December 2022

Carrying amount 
At 31 December 2020

At 31 December 2021

At 31 December 2022

Capitalised
Software
£m

Other 
Intangible Assets
£m

2.2 

0.1 
–

2.3 

0.3 

2.6 

0.7 

0.1 

0.8 

0.2 

1.0 

1.5 

1.5 

1.6 

83.1 

–
1.2 

84.3 

1.3 

85.6 

58.1 

11.0 

69.1 

7.2 

76.3 

25.0 

15.2 

9.3 

Total 
£m

85.3  

0.1  
1.2  

86.6  

1.6  

88.2  

58.8  

11.1  

69.9  

7.4  

77.3  

26.5  

16.7  

10.9  

 
 
 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 150

150

Notes to the Consolidated Financial 
Statements Continued >

13

INTANGIBLE ASSETS (Continued) 
Amortisation of capitalised software is included within administrative expenses in the Consolidated Income Statement in determining 
operating profit before exceptional items. Amortisation of other intangible assets is shown separately on the face of the Consolidated Income 
Statement. 

Other intangible assets comprise of customer contracts and relationships arising from business combinations together with the customer 
contracts acquired not as part of a business combination. For assets resulting from a business combination, fair value is calculated based upon 
historical and prospective information and financial data specific to each business combination, with an appropriate discount factor applied 
based upon the weighted average cost of capital for the Group. For assets not acquired as part of a business combination, fair value is deemed 
to be the amounts to purchase the contracts plus associated costs less value of stock acquired. 

Other intangible assets have a finite useful life and are carried at cost less accumulated amortisation. Amortisation of other intangible assets is 
calculated using the straight-line method to allocate the cost of the assets over their estimated useful lives (usually three to thirteen years).  

The longest estimated useful life remaining at 31 December 2022 is twelve years. 

14

PROPERTY, PLANT AND EQUIPMENT 

Properties
£m

Plant and
Equipment
£m

Cost 
At 31 December 2020

Additions
Disposals
Business Acquisitions (note 34)
Reclassification of assets

At 31 December 2021

Additions
Disposals

At 31 December 2022

Accumulated depreciation and impairment 
At 31 December 2020

Charged during the year
Eliminated on disposals

At 31 December 2021

Charged during the year
Eliminated on disposals

At 31 December 2022

Carrying amount 
At 31 December 2020

At 31 December 2021

At 31 December 2022

41.9 

–
–
–
(0.4)

41.5 

0.5 
(0.1)

41.9 

13.7 

1.3 
–

15.0 

1.2 
–

16.2 

28.2 

26.5 

25.7 

168.7 

22.5 
(1.7)
0.5 
0.4 

190.4 

24.3 
(2.3)

212.4 

89.7 

15.5 
(1.6)

103.6 

17.1 
(2.2)

118.5 

79.0 

86.8 

93.9 

Total 
£m

210.6  

22.5  
(1.7) 
0.5  
– 

231.9  

24.8  
(2.4) 

254.3  

103.4  

16.8  
(1.6) 

118.6  

18.3  
(2.2) 

134.7  

107.2  

113.3  

119.6  

The value of assets under construction at 31 December 2022 was £2.0 million shown above within plant and equipment (2021: £4.4 million within 
plant and equipment). Depreciation charges are recognised in cost of sales, administrative expenses and distribution costs depending on the 
assets to which the depreciation relates. 

 
 
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151

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3
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R
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15

RIGHT OF USE ASSETS 

Properties
£m

Plant and
Equipment
£m

Cost 
At 31 December 2020

Additions
Business combinations (note 34)
Reassessment/modification of assets previously recognised
Disposals

At 31 December 2021

Additions
Reassessment/modification of assets previously recognised
Disposals

At 31 December 2022

Accumulated depreciation and impairment 
At 31 December 2020

Charged during the year
Disposals

At 31 December 2021

Charged during the year
Disposals

At 31 December 2022

Carrying amount 
At 31 December 2020

At 31 December 2021

At 31 December 2022

41.2 

0.4 
0.8 
1.2 
(0.4)

43.2 

0.7 
–
(0.3)

43.6 

7.5 

3.9 
(0.4)

11.0 

4.2 
(0.3)

14.9 

33.7

32.2

28.7

8.6 

0.6 
–
0.1 
(1.9)

7.4 

1.3 
0.1 
(1.5)

7.3 

3.8 

2.2 
(1.9)

4.1 

1.7 
(1.5)

4.3 

4.8 

3.3 

3.0 

Total 
£m

49.8  

1.0  
0.8  
1.3  
(2.3)  

50.6  

2.0  
0.1  
(1.8)  

50.9  

11.3  

6.1  
(2.3) 

15.1  

5.9  
(1.8) 

19.2  

38.5  

35.5  

31.7  

Depreciation charges are recognised in distribution expenses and administrative expenses within the Consolidated Income Statement 
depending on the assets to which the depreciation relates. 

16

TEXTILE RENTAL ITEMS 

Cost 
Brought forward
Additions
Business combinations
Disposals
Special charges

Carried forward

Accumulated depreciation and impairment 
Brought forward
Charged during the year
Disposals
Special charges

Carried forward

Carrying amount 
Opening 

Closing 

Depreciation charges are recognised in cost of sales within the Consolidated Income Statement.

2022
£m

90.9 
57.4 
–
(21.3)
(5.4)

121.6 

42.5 
39.3 
(21.3)
(2.7)

57.8 

48.4 

63.8 

2021 
£m

97.9  
46.7  
0.7 
(49.6) 
(4.8) 

90.9  

62.3  
32.2  
(49.6) 
(2.4) 

42.5  

35.6  

48.4  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 152

152

Notes to the Consolidated Financial 
Statements Continued >

17

INVENTORIES 

New textile rental items
Goods for resale
Raw materials and stores

2022
£m

1.1
0.1
0.6

1.8

2021 
£m

1.6 
0.1 
0.5 

2.2 

The amounts above are net of an inventory provision of £0.3 million (2021: £0.7 million). There has been £0.3 million (2021: £nil) stock provision 
recognised during the year within cost of sales in the Consolidated Income Statement. Amounts transferred to cost of sales in the year are £5.5 
million (2021: £7.3 million). 

18

TRADE AND OTHER RECEIVABLES 

Amounts falling due within one year: 
Trade receivables
Less: provision for impairment of trade receivables

Trade receivables – net
Unbilled receivables
Other receivables
Prepayments
Costs incurred to obtain a contract

Amounts falling due after more than one year: 
Other receivables
Costs incurred to obtain a contract

2022
£m

55.9 
(3.4)

52.5 
4.0
0.2 
3.7 
0.6 

61.0 

–
0.3 

0.3 

61.3 

2021 
£m

46.5  
(3.3) 

43.2  
1.6  
1.3  
1.2  
0.6  

47.9  

– 
0.3  

0.3  

48.2  

Costs capitalised as costs incurred to obtain a contract during the year total £0.9 million (2021: £0.9 million). The charge recognised during the 
year relating to costs incurred to obtain a contract is £0.9 million (2021: £0.8 million). Costs capitalised in relation to costs incurred to obtain a 
contract are expected to be recoverable. 

The maturity of financial assets (which comprise of current and non-current trade receivables, unbilled receivables and other receivables) is 
analysed below: 

Trade receivables, unbilled receivables 
and other receivables  
– Not yet due and up to 3 months overdue
– 3 to 6 months past due
– 6 to 12 months past due
– Over 12 months past due

Gross
£m

Provision
£m

57.7
1.9
0.4
0.1

60.1

(2.5)
(0.7)
(0.1)
(0.1)

(3.4)

2022
Net
£m

55.2
1.2
0.3
–

56.7

Gross
£m

Provision
£m

48.1
1.0
0.3
–

49.4

(2.3)
(0.7)
(0.3)
–

(3.3)

2021 
Net 
£m

45.8 
0.3 
– 
– 

46.1 

Under IFRS 9, the Group is required to utilise objective evidence as well as consider forward looking information and the probability of default 
when calculating expected credit losses. The maturity of financial assets is therefore used as an indicator as to the probability of default. 

Trade receivables are recognised initially at fair value and subsequently measured at amortised cost using the effective interest method, less 
provision for impairment. 

Under IFRS 9, the Group applies the simplified approach to measure the loss allowance at an amount equal to lifetime expected credit losses 
for trade receivables. Forward looking loss rates for each debt aging category takes into account how overdue the debt is, the type of 
receivable, operating segment and region in which the customer operates, as well as other current market and trading conditions. Further to 
the expected credit loss model, trade receivables are specifically impaired where there are indicators of significant financial difficulties of the 
counterparty, probability that the counterparty will enter bankruptcy or financial reorganisation, or there is default or delinquency in payments.  

 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 153

153

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18

TRADE AND OTHER RECEIVABLES (Continued) 
There is limited concentration of credit risk with respect to trade receivables due to the diverse and unrelated nature of the Group’s customers. 
Accordingly, the Directors believe that no further credit provision is required in excess of the provision for impairment of receivables. 

The movement in the provision for trade and other receivables is analysed below: 

At 1 January
Provisions for receivables impairment
Amounts unused reversed
Receivables written off during the year as uncollectable

At 31 December 

2022
£m

(3.3)
(1.3)
0.4 
0.8 

(3.4)

2021 
£m

(3.6) 
(0.4) 
– 
0.7  

(3.3) 

The creation and release of the provision for impaired receivables has been included in impairment loss on trade receivables in the 
Consolidated Income Statement when related to continuing activities. Amounts charged to the allowance account are generally written off 
when there is no expectation of recovering additional cash.  

All trade and other receivable balances at the balance sheet date are denominated in Sterling (2021: Sterling), apart from £0.1 million (2021: £0.1 
million) which are denominated in Euro, and are held at amortised cost. Given the short-term nature of current receivables there is deemed to 
be no difference between this and fair value. The difference between the book value and fair value of non-current trade and other receivables is 
deemed to be not material. 

The maximum exposure to credit risk at the reporting date is the fair value of each class of receivable detailed within this note. The Group does 
not hold any collateral as security. 

19

REIMBURSEMENT ASSETS 

Reimbursement assets

2022
£m

4.5

4.5

2021 
£m 
*Restated

4.3 

4.3 

*

£4.3 million of reimbursement assets have been recognised as at 31 December 2021 in respect of the reimbursement of third party claims made against the 
Group, which are indemnified under the terms of its insurance policies. A corresponding provision for liabilities of £4.3 million has been recognised as at 31 
December 2021.  

The Group recognises a reimbursement asset in respect of third-party claims made against the Group, but which under the terms of it’s 
insurance policies, the Group is indemnified. All of the expenditure required to settle such claims will be reimbursed by the insurer under the 
terms of the policies, and therefore it is virtually certain that reimbursement will be received. 

As the Group expects, on average, insurance claims to be settled within one year which is driven by a review of the historic claims data, 
recognition of these balances is made within current assets and current liabilities. 

20

TRADE AND OTHER PAYABLES (CURRENT) 

Trade payables
Other payables
Other taxation and social security liabilities
Deferred income
Accruals

2022
£m

38.5
1.5
8.0
0.3
27.4

75.7

2021 
£m

25.8 
2.2 
6.9 
0.3 
28.5 

63.7 

All trade and other payables balances at the balance sheet date are denominated in Sterling (2021: Sterling) and are held at amortised cost. 
Given the short term nature there is to be no difference between this and fair value. 

Trade payables are unsecured and are usually paid within 60 days of recognition.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 154

154

Notes to the Consolidated Financial 
Statements Continued >

21

TRADE AND OTHER PAYABLES (NON-CURRENT) 

Deferred income

2022
£m

0.3

0.3

The difference between the book value and fair value of non-current trade and other payables is not material. 

22

BORROWINGS 

Current 
Overdraft
Bank loans

Non-current 
Bank loans

The maturity of non-current bank loans is as follows: 
– Between one and two years
– Unamortised issue costs of bank loans

2022
£m

5.3
(0.2)

5.1

14.7

14.7

19.8

15.0
(0.3)

14.7

2021 
£m

0.3 

0.3 

2021 
£m

9.6 
(0.1) 

9.5 

18.0 

18.0 

27.5 

18.0 
– 

18.0 

At 31 December 2022, borrowings were secured and drawn down under a committed facility dated 8 August 2022. The facility comprises an 
£85.0 million rolling credit facility (including an overdraft) which runs to August 2025 with two, one-year, extension options with a further option, 
both with bank consent, to increase the facility by up to an additional £50.0 million. 

Individual tranches are drawn down, in Sterling, for periods of up to six months at SONIA rates of interest prevailing at the time of drawdown, 
plus the credit adjustment spread and the applicable margin. The margin on the facility ranges between 1.45% and 2.45% and was 1.45% at 
31 December 2022. Margin is determined on the achievement of leverage ratios. 

The secured bank loans are stated net of unamortised issue costs of £0.5 million (2021: £0.1 million) of which £0.2 million is included within current 
borrowings (2021: £0.1 million) and £0.3 million is included within non-current borrowings (2021: £nil). Details of the security are provided in note 28 
to the Consolidated Financial Statements. 

The Group has two net overdraft facilities for £5.0 million and £3.0 million with two of its principal bankers (2021: £5.0 million and £3.0 million). 

As at 31 December 2022, the Group has in place the following hedging arrangements which have the effect of replacing SONIA with fixed rates 
as follows: 

•

for £15.0 million of borrowings, SONIA plus 0.1193% Credit Adjustment Spread is replaced with 0.805% from 8 January 2020 to 9 January 2023. 

Following the equity placing in June 2020, hedge accounting was discontinued at that date as the Group no longer had any loans for the 
Group’s interest rate swaps to economically hedge. Hedge accounting has not been resumed. 

Amounts drawn under the revolving credit facility have been classified as either current or non-current depending upon when the loan is 
expected to be repaid. 

 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 155

23

LEASE LIABILITIES 

Properties
£m

Plant and Equipment
£m

At 31 December 2020

Additions
Reassessment/modification of liabilities previously 
recognised
Business combinations (note 34)
Disposals
Lease liability payments (including finance costs)
Finance costs

At 31 December 2021

Additions
Reassessment/modification of liabilities previously 
recognised
Lease liability payments (including finance costs)
Finance costs

At 31 December 2022

35.8

0.4

1.2
0.8
(0.2)
(5.0)
1.5

34.5

0.7

–
(5.4)
1.5

31.3

Lease liabilities are comprised of the following balance sheet amounts: 

Amounts due within one year (Lease liabilities, Current liabilities)
Amounts due after more than one year (Lease liabilities, Non-Current liabilities)

Lease liabilities are as follows: 

Not more than one year 
Minimum lease payments
Interest element

Present value of minimum lease payments

Between one and five years 
Minimum lease payments
Interest element

Present value of minimum lease payments

More than five years 
Minimum lease payments
Interest element

Present value of minimum lease payments

4.8

0.6

0.1
–
–
(2.3)
0.1

3.3

1.3

0.1
(1.7)
–

3.0

2022
£m

5.1
29.2

34.3

2022
£m

6.4
(1.3)

5.1

19.6
(3.7)

15.9

19.2
(5.9)

13.3

155

2
0
2
2
A
N
N
U
A
L
R
E
P
O
R
T
&
A
C
C
O
U
N
T
S

3
.

I

G
R
O
U
P
F
I
N
A
N
C
A
L
S
T
A
T
E
M
E
N
T
S

Total 
£m

40.6 

1.0 

1.3 
0.8 
(0.2) 
(7.3) 
1.6 

37.8 

2.0 

0.1 
(7.1) 
1.5 

34.3 

2021 
£m

5.2 
32.6 

37.8 

2021 
£m

6.7 
(1.5) 

5.2 

20.4 
(4.2) 

16.2 

23.0 
(6.6) 

16.4 

Future increases or decreases in rentals linked to an index or rate are not included in the lease liability until the change in cash flows takes 
effect. Of the remaining lease liability at 31 December 2022 £0.4 million (2021: £0.6 million) is subject to inflation-linked rentals, relating to the 
commercial vehicle fleet within the HORECA division. A further £28.6 million (2021: £31.7 million) is subject to rent reviews relating to the Group’s 
property portfolio. 

Following the adoption of IFRS 16, short term leases (those with an expected term of 12 months or less) and leases for low value assets, 
continue to be expensed on a straight line basis over the lease term, as under IAS 17. The expense relating to these payments was £2.5 million 
(2021: £1.4 million). 

Total cash outflow for leases, comprising capital and interest payments, for the year ended 31 December 2022 was £7.1 million (2021: £7.3 million). 

Furthermore, the Group sublets properties under operating leases. Income recognised in the Consolidated Income Statement during the year 
amounts to £0.3 million (2021: £0.3 million). 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 156

156

Notes to the Consolidated Financial 
Statements Continued >

24

DEFERRED TAXATION 
Deferred income tax assets and liabilities are offset when there is a legally enforceable right to offset current tax assets against current tax 
liabilities and when the deferred income taxes relate to the same fiscal authority. The offset amounts are as follows: 

                                                                                                                                                                                                         2022                               2021                               2022
                                                                                                                                                                                                             £m                                  £m                                  £m

Deferred
Income Tax Assets

Deferred 
Income Tax Liabilities 
2021 
£m

Recognised deferred income tax assets and liabilities 
Depreciation less than capital allowances                                                                                           –                                   –                            (27.6)
Employee share schemes                                                                                                                            0.1                               0.3                                   –
Post-employment benefit obligations                                                                                                 2.6                               0.4                                   –
Derivative financial liabilities                                                                                                                    0.2                                   –                                   –
Trading losses                                                                                                                                                  24.9                             10.3                                   –
Other short term timing differences                                                                                                       0.1                               0.2                                   –
Separately identifiable intangible assets                                                                                              –                                   –                               (2.1)

                                                                                                                                                                                                            27.9                                  11.2                               (29.7)

The deferred income tax assets disclosed above are deemed to be recoverable. 

The following provides a reconciliation of the movement in each of the deferred income tax assets and liabilities: 

                                                                                                    Depreciation                                                             Post-                                                                                               Other 
                                                                                                               less than            Employee    employment          Derivative                                             Short Term 
                                                                                                                   Capital                      Share                  Benefit              Financial                 Trading                   Timing           Intangible 
                                                                                                        Allowances              Schemes       Obligations      Instruments                    Losses        Differences                    Assets
                                                                                                                             £m                            £m                            £m                            £m                            £m                            £m                            £m

At 31 December 2020                                                       (1.2)                       0.3                         2.8                         0.2                         0.3                        0.8                       (4.4)

(Charge)/credit to income                                   (10.0)                        –                    (0.3)                        –                   10.0                    (0.6)                     1.6
Business Acquisitions (note 34)                                –                         –                         –                         –                         –                         –                    (0.4)
Charge to other 
comprehensive income                                                –                         –                      (2.1)                   (0.3)                        –                         –                         –

At 31 December 2021                                               (11.2)                       0.3                        0.4                        (0.1)                    10.3                         0.2                       (3.2)

(Charge)/credit to income                                   (16.4)                        –                    (0.4)                        –                    14.6                     (0.1)                      1.1
Charge to Shareholders’ equity                               –                    (0.2)                        –                         –                         –                         –                         –
Credit to other 
comprehensive income                                                –                         –                      2.6                      0.3                         –                         –                         –

At 31 December 2022                                              (27.6)                        0.1                         2.6                         0.2                      24.9                          0.1                        (2.1)

(11.2) 
– 
– 
(0.1) 
– 
– 
(3.2) 

(14.5) 

Total 
£m

(1.2) 

0.7 
(0.4) 

(2.4) 

(3.3) 

(1.2) 
(0.2) 

2.9 

(1.8) 

The (charge)/credit to income above includes £1.2 million charge (2021: £1.0 million credit) in relation to continuing operations and a charge of 
£nil (2021: charge of £0.3 million) in relation to discontinued operations. 

Deferred income taxes at the balance sheet date have been measured at an effective tax rate of 24.6% as at 31 December 2022 (2021: 23.3%). The 
impact of the change in tax rates has been a £nil charge (2021: £1.6 million charge) in the Consolidated Income Statement. 

The Group has estimated that £5.9 million (2021: £3.4 million) of the Group’s net deferred income tax liability will be realised in the next 12 months. 
This is management’s current best estimate and may not reflect the actual outcome in the next 12 months. 

Lilliput has pre-acquisition trading losses for which a deferred tax asset has not been recognised. Per IAS 12, a deferred tax asset is recognised 
where it is probable that taxable profits will be available to offset these losses. Currently, it is concluded that it is not ‘probable’ that taxable 
profits will be available to offset these losses as the pre-acquisition losses cannot be used elsewhere in the Group and, due to the impact of the 
capital allowances super deduction, there will be expected tax losses in 2022 and 2023 for Lilliput. Were deferred tax on these unused tax losses 
to be recognised, a further £0.8 million deferred tax asset would be recognised. Management will continue to review this assessment at each 
reporting period. 

 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 157

157

2
0
2
2
A
N
N
U
A
L
R
E
P
O
R
T
&
A
C
C
O
U
N
T
S

3
.

I

G
R
O
U
P
F
I
N
A
N
C
A
L
S
T
A
T
E
M
E
N
T
S

25

PROVISIONS 

                                                                                                                                                                                            Insurance                                                                            Self
                                                                                                                                                                                                    Claims                    Property                  Insurance
                                                                                                                                                                                                             £m                                  £m                                  £m
                                                                                                                                                                                            *Restated                                           

At 31 December 2020 as previously reported                                                                                                    –                                    2.9                                   0.4

Restated amounts                                                                                                                                           2.5                                   –                                   –

At 31 December 2020 restated*                                                                                                                2.5                                    2.9                                   0.4

Total 
£m 

3.3 

2.5 

5.8 

Additions                                                                                                                                                              2.0                                   –                                   –                               2.0 
Utilised during the year                                                                                                                              (0.2)                            (0.2)                             (0.1)                            (0.5) 
(1.6) 
Released during the year                                                                                                                               –                              (1.6)                                 –

At 31 December 2021                                                                                                                                      4.3                                     1.1                                   0.3

5.7 

Additions                                                                                                                                                              0.9                               0.2                                0.1                                1.2 
(1.0) 
Utilised during the year                                                                                                                              (0.7)                            (0.3)                                 –

At 31 December 2022                                                                                                                                     4.5                                    1.0                                   0.4

                                                                                                                                                                                                                                                                                               2022
                                                                                                                                                                                                                                                                                                   £m

5.9 

2021 
£m

Analysis of total provisions 
Current                                                                                                                                                                                                                                              5.1                               4.8 
0.9 
Non-current                                                                                                                                                                                                                                   0.8

                                                                                                                                                                                                                                                             5.9

5.7 

*

A £2.5 million provision for liabilities has been recognised as at 31 December 2020 in respect of third party claims made against the Group, but which are 
indemnified under the terms of its insurance policy. A corresponding reimbursement asset of £2.5 million has been recognised as at 31 December 2020. As the 
Group expects, on average, insurance claims to be settled within one year which is driven by a review of the historic claims data, recognition of these balances 
is made with current assets and current liabilities. 

Insurance claims 
The Group recognises a provision for liabilities in respect of third party claims made against it. A corresponding reimbursement asset of 
£4.5 million (2021: £4.3 million) has been recognised as all of the expenditure required to settle such claims will be reimbursed by the insurer 
under the terms of the policy. As the Group expects insurance claims to be settled within one year, recognition of these balances is made within 
current assets and current liabilities. All movement shown above in respect of Insurance claims is non-cash movement as the amounts are 
settled by the third party insurance provider and therefore there will be no amounts shown within the Consolidated Cashflow Statement. 

Property 
The property provision includes onerous property costs, expected lease dilapidation costs and the estimated remediation costs of property 
where an environmental problem has been identified and the costs to rectify can be reliably measured. The estimates and judgments used in 
determining the value of provisioning are continually evaluated and are based on historical experience and other factors, including 
expectations of future events that are believed to be reasonable under the circumstances. The majority of the property provision is expected to 
be utilised over a period of up to four years. 

Self insurance 
The self insurance provision is in respect of the estimated payments due to existing claimants under the self funded incapacity scheme over an 
estimated period of 10 years. This scheme is now closed. 

26

POST-EMPLOYMENT BENEFIT OBLIGATIONS 
The Group operates pension schemes of both the funded defined benefit and the defined contribution type for a substantial number of 
employees. In addition, the Group also operates an unfunded defined benefit private healthcare scheme for eligible retirees. The disclosures 
below are in respect of all of the Group schemes. 

Pensions – defined contribution 
Several defined contribution pension schemes are used within the Group. The total cost of employer contributions for the year was £4.1 million 
(2021: £3.4 million). 

Pensions – defined benefit 
The Group operates a defined benefit pension scheme, the Johnson Group Defined Benefit Scheme (‘JGDBS’). The JGDBS was closed to future 
accrual on 31 December 2014. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 158

158

Notes to the Consolidated Financial 
Statements Continued >

26

POST-EMPLOYMENT BENEFIT OBLIGATIONS (Continued) 
A full actuarial valuation of the JGDBS was carried out at 30 September 2019 and has been updated to 31 December 2022 by an independent 
qualified actuary. The updated actuarial valuation at 31 December 2022 showed a deficit of £9.4 million (2021: £1.1 million). During the year, no 
employer or employee contributions were made (2021: £nil). A full actuarial valuation with an effective date of 30 September 2022 is being 
carried out but results are not yet available. 

The current schedule of contributions, which supersedes all earlier versions, requires deficit recovery payments of £1.9 million per annum to be 
paid up to and including December 2026. Deficit recovery payments of £1.9 million (2021: £1.9 million) were made to the Scheme during the year. 
Further deficit recovery payments of £1.9 million are currently expected to be made in 2023, although this will be reviewed during the finalisation 
of the actuarial valuation currently underway. 

Actuarial assumptions 
Considerations when calculating the IAS 19 liability 

IAS19 sets out prescribed (qualitative) conditions for selecting the actuarial assumptions used to calculate the pension liabilities and pension 
costs. A key assumption is the discount rate which is used to determine the value of pension liabilities at the balance sheet date. The selection of 
the price inflation assumptions (both RPI and CPI) is also critical as these are relevant for the pre-retirement revaluation and pension increases 
in payment assumptions. 

These assumptions are based on market yields at the balance sheet date, and may not be borne out in practice due to the long-term expected 
duration of the Scheme. The weighted average duration of the defined benefit obligation is approximately 11 years (2021: 14 years). The duration 
is calculated based on the membership data and results of the 2019 triennial valuation but updated to reflect market conditions as at 
31 December 2022. Within the prescribed conditions however, assumptions must be mutually compatible and lead to the best estimate of the 
future cash flows in respect of pension liabilities. 

A summary of relevant considerations is set out below: 

Assumption for valuing pension liabilities
Discount rate (pre and post retirement)

Retail Price inflation (RPI)

Consumer Price Inflation (CPI)

Pension increases

Demographic assumptions (e.g. rates
of mortality and early retirement) 

Assumptions used 

Comments on prescribed conditions 
Based on yields on “high quality” corporate bonds of appropriate duration and 
currency, or a suitable proxy. Our approach is to value sample pensioner and non-
pensioner cash flows with different durations using a yield curve approach and to 
calculate the single equivalent discount rate for each set of cash flows 

Based on the yield differential between index-linked bonds and fixed-interest 
bonds of appropriate duration and of a similar credit standing (for example, using 
spot yields derived from the inflation yield curve published by the Bank of England) 
with the allowance for an inflation premium to reflect market conditions 

Based on the RPI assumption with an adjustment to reflect the historic and future 
expected long term differences between the RPI and CPI indices 

Compatible with the rate of price inflation above taking into account the effects of 
scheme rules and valid expectations of discretionary increases based on best past 
practice 

Compatible assumptions that lead to a best estimate of future cash flows 

Rate used to discount scheme liabilities
Retail price inflation (RPI)
Consumer price inflation (CPI)
Rate of increase of pensions in payment (5.0% RPI linked)
Rate of increase of pensions in payment (2.5% RPI linked)
Rate of increase of pensions in payment (2.5% CPI linked)

2022
4.90%
3.20%
2.55%
2.89%
1.83%
1.71%

2021
1.95% 
3.45% 
2.75% 
3.35% 
2.28% 
2.13% 

Life expectancy at age 60 for current male pensioners is assumed to be 26.4 years (2021: 26.4 years) and 29.1 years for current female pensioners 
(2021: 29.1 years). Life expectancy at age 60 for male future pensioners is assumed to be 26.6 years (2021: 26.6 years) and 29.2 years for current 
female pensioners (2021: 29.2 years). “S2PXA 102%/99% males/females (YoB) CMI 2021 with a 1.25% long term trend rate with core parameters” has 
been used to derive these mortality rates (2021: “S2PXA 102%/99% males/females (YoB) CMI 2020 with a 1.25% long term trend rate with core 
parameters” used). 

It is assumed that 100% of non-retired members of the JGDBS will commute 25% of their pension at retirement (2021: 100% of members will 
commute 25% of pension). 

It has been assumed that 50% (2021: 50%) of future pensioners at retirement will exchange their non-statutory pension increases at retirement 
for a higher, but non-increasing pension. 

 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 159

159

2
0
2
2
A
N
N
U
A
L
R
E
P
O
R
T
&
A
C
C
O
U
N
T
S

3
.

I

G
R
O
U
P
F
I
N
A
N
C
A
L
S
T
A
T
E
M
E
N
T
S

26

POST-EMPLOYMENT BENEFIT OBLIGATIONS (Continued) 
Following the High Court ruling on 26 October 2018 regarding the equalisation of Guaranteed Minimum Pension (‘GMP’) benefit within the 
Lloyds pension scheme, the Scheme is required to adjust benefits to remove the inequalities between the GMP benefits awarded to males and 
females. The Company have historically included a reserve in defined benefit obligation IAS19 valuation for GMP equalisation. 

On 20 November 2020 the High Court issued a supplementary ruling in the Lloyds bank GMP equalisation case with respect to members that 
have transferred out of their scheme prior to the ruling. The ruling obliged Trustees to make top-up payments in respect of historic transfers that 
were not paid on an equalised basis. The additional cost is required to be recognised through the income statement as a past service cost. 

The full effect of the ruling can only be known following a detailed review of the history of Scheme membership movements, dating back as far 
as the early 1990s. This will take some time to complete. No allowance has been included in the DBO in respect of the supplementary ruling on 
the grounds of immateriality. 

Sensitivity of key assumptions 
The table below gives an approximation of the impact on the IAS19 pension scheme liabilities to changes in assumptions and experience. Note 
that all figures are before allowing for deferred tax. 

Item

Increase/decrease discount rate by 0.5%
Increase/decrease price inflation assumption by 0.50%
1 year increase/decrease in life expectancy at age 60

Approximate increase/(decrease) 
on Post-employment benefit obligation 

(£7.6 million)/£7.6 million 
£1.9 million/(£1.9 million) 
£5.0 million/(£5.0 million) 

The above sensitivities are applied to adjust the defined benefit obligations at the end of the reporting year. Whilst the analysis does not take 
account of the full distribution of cash flows expected under the Scheme, it does provide an approximation of the sensitivity of the assumptions 
shown. No changes have been made to the method and assumptions used in this analysis from those used in the previous year. 

Private healthcare 
The Group operates an unfunded defined benefit private healthcare scheme for eligible retirees. At 31 December 2022, the deficit of the scheme 
was £0.8 million (2021: £1.0 million). The Group accounted for a current service cost of £nil and a notional interest cost of £15,000 in the 
Consolidated Income Statement (2021: £nil and £15,000 respectively). The current service cost in 2023 is expected to be £nil with a notional 
interest cost of £37,000. 

The scheme is subject to a periodic independent actuarial review which assesses the cost of providing benefits for current and future eligible 
retirees. The latest formal review was undertaken as at 31 December 2020 and this has been updated to 31 December 2022 by an independent 
qualified actuary. As a result, an actuarial gain of £0.2 million was recognised in the year within the Consolidated Statement of Comprehensive 
Income. 

The latest review was performed using the projected unit credit method, and a discount rate of 4.90%. The main long-term actuarial 
assumptions used in the review were that the retirement age of eligible employees will be 60 for females and males and the rate of increase in 
medical costs is to be 5.50% throughout. There have been no material changes in circumstances since the last formal review. 

An increase of 1.00% in the medical cost trend would increase the scheme liabilities by an estimated £0.1 million and the aggregate of the 
service cost and interest cost by an estimated £25,000 per annum. A decrease of 1% in the medical cost trend would reduce the scheme 
liabilities by an estimated £0.1 million and the aggregate of the service cost and interest cost by an estimated £25,000 per annum. 

Post-employment benefit obligations disclosures 

The amounts charged to the Consolidated Income Statement are set out below: 

Notional interest on post-employment benefit obligations

Total amounts charged to the Consolidated Income Statement

2022
£m

2021 
£m

–                                                             0.2 

–                                                             0.2 

Current service costs are charged or credited to the Consolidated Income Statement in arriving at operating profit before amortisation of 
intangible assets (excluding software amortisation), goodwill impairment and exceptional items. 

The interest income on scheme assets and the interest cost on scheme liabilities are included within total finance costs. 

 
 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 160

160

Notes to the Consolidated Financial 
Statements Continued >

26

POST-EMPLOYMENT BENEFIT OBLIGATIONS (Continued) 
In addition, the following amounts have been recognised in the Consolidated Statement of Comprehensive Income: 

Return on scheme assets excluding interest income
Re-measurement (losses)/gains arising from changes in demographic assumptions
Re-measurement gains arising from changes in financial assumptions
Experience (losses)/gains on liabilities

2022
£m

2021 
£m

(68.2)                                                            0.1 
(0.2)                                                            0.1 
61.5                                                           10.5 
(3.1)                                                           0.3 

Total amounts recognised in the Consolidated Statement of Comprehensive Income

(10.0)                                                         11.0 

Amounts recognised in the Balance Sheet are as follows: 

Present value of funded obligations
Fair value of scheme assets

Net defined benefit pension obligations
Post-retirement healthcare obligations

Net post-employment benefit obligations

Movements in the fair value of scheme assets were as follows: 

Fair value of scheme assets at beginning of the year
Interest income
Return on scheme assets (excluding interest income)
Deficit recovery payments
Benefits paid – defined benefit pension obligations

Fair value of scheme assets at end of the year

Movements in the fair value of scheme liabilities were as follows: 

Fair value of scheme liabilities at beginning of the year
Interest expense
Re-measurement (losses)/gains from changes in demographic assumptions
Re-measurement gains from changes in financial assumptions
Experience (losses)/gains on liabilities
Utilisation of healthcare provision
Benefits paid – defined benefit pension obligations

Fair value of scheme liabilities at the end of the year

Movements in post-employment benefit obligations were as follows: 

Opening post-employment benefit obligation
Notional interest
Deficit recovery payments
Re-measurement and experience (losses)/gains
Utilisation of healthcare provision

Closing post-employment benefit obligation

2022
£m

2021 
£m

(157.6)                                                      (222.3) 
148.2                                                         221.2 

(9.4)                                                            (1.1) 
(0.8)                                                           (1.0) 

(10.2)                                                           (2.1) 

2022
£m

2021 
£m

221.2                                                         226.7 
4.2                                                             3.0 
(68.2)                                                            0.1 
1.9                                                              1.9 
(10.9)                                                        (10.5) 

148.2                                                         221.2 

2022
£m

2021 
£m

(223.3)                                                      (241.6) 
(4.2)                                                           (3.2) 
(0.2)                                                            0.1 
61.5                                                           10.5 
(3.1)                                                           0.3 
–                                                              0.1 
10.9                                                           10.5 

(158.4)                                                     (223.3) 

2022
£m

2021 
£m

(2.1)                                                        (14.9) 
–                                                            (0.2) 
1.9                                                              1.9 
(10.0)                                                          11.0 
–                                                              0.1 

(10.2)                                                           (2.1) 

 
 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 161

161

2
0
2
2
A
N
N
U
A
L
R
E
P
O
R
T
&
A
C
C
O
U
N
T
S

3
.

I

G
R
O
U
P
F
I
N
A
N
C
A
L
S
T
A
T
E
M
E
N
T
S

26

POST-EMPLOYMENT BENEFIT OBLIGATIONS (Continued) 
The major categories of scheme assets were as follows: 

Quoted
Market Price
Active
Market
£m

No Quoted
Market Price
Active
Market
£m

2022
Total
Scheme
£m

Quoted
Market Price
Active
Market
£m

No Quoted
Market Price
Active
Market
£m

Bonds
Liability driven investments
Alternative return seeking assets
Diversified growth fund
Cash and cash equivalents

Total market value of assets

–
21.9
–
–
25.9

47.8

24.6
–
75.8
–
–

100.4

24.6
21.9
75.8
–
25.9

148.2

–
37.1
–
–
24.5

61.6

67.8
–
68.2
23.6
–

159.6

2021 
Total 
Scheme 
£m

67.8 
37.1 
68.2 
23.6 
24.5 

221.2 

The assets of the pension scheme include no (2021: none) shares in the Group. 

Scheme assets held with no quoted market price on active market are valued by the fund managers. The managers determine fair value of 
their holdings based on several factors. They may use secondary market prices, internal valuation models or independent valuations. This 
process adopted will vary by manager and asset class, although independent third parties are typically used to verify and support the net 
asset value valuations. 

The Liability Driven Investments (LDI) shown above comprise of nominal and real LDI funds, investing in partly funded leveraged gilts and funds 
for liability matching and liquidity funds investing in pooled cash funds. Under these arrangements, if interest rates fall, the value of the LDI 
would be expected to rise, all else being equal, to help offset the expected increase in the present value placed on the scheme’s liabilities 
arising from a fall in the discount rate (and vice versa). 

The deficit recognised in respect of the JGDBS is influenced by both the measurement of plan liabilities and the valuation of plan assets. The 
Trustee, in conjunction with the Group, has tried to ensure an appropriate balance of investments has been made by the scheme to mitigate 
potential price volatility in individual asset categories. The Group and Trustee regularly monitor the composition of plan assets and amend the 
composition accordingly to try and match scheme assets with the liabilities they are intended to fund. However, any underperformance of 
scheme assets could result in future increases in the deficit recognised on the JGDBS. 

27

FINANCIAL INSTRUMENTS 
Policies and strategies 
Details of the Group’s policies and strategies in relation to financial instruments are given within the Statement of Significant Accounting 
Policies. 

IAS 32, Financial Instruments: Presentation, IAS 39, Financial Instruments: Recognition and Measurement and IFRS 7, Financial Instruments: 
Disclosures, also require numerical disclosures in respect of financial assets and liabilities and these are set out below and in note 18. Financial 
assets and liabilities are stated at either amortised cost or fair value. Where stated at amortised cost, this is not materially different to the fair 
value unless otherwise stated due to their short term nature. 

The Group has recognised reimburseable assets of £4.5 million in the year to 31 December 2022 (2021: £4.3 million). See note 19 for further details. 

Financial assets 

Cash at bank and in hand 
Sterling
Euro
US Dollars

At 31 December

2022
£m

6.0
0.1
–

6.1

2021 
£m

4.9 
– 
0.3 

5.2 

For interest purposes cash is offset against overdrafts through a pooling arrangement with each of the Group’s principal bankers. Surplus cash 
is placed on Treasury Deposit with one or more of the Group’s principal bankers. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 162

162

Notes to the Consolidated Financial 
Statements Continued >

27

FINANCIAL INSTRUMENTS (Continued) 
At the balance sheet date, cash was held with the following institutions: 

Cash at bank and in hand 
Royal Bank of Scotland
Lloyds Bank
Bank of Ireland
Allied Irish Bank

Total cash and cash equivalents

Rating

A-1
A-1
A-2
A-2

2022
£m

3.1
2.3
0.7
–

6.1

2021 
£m 
*restated

3.5 
1.0 
0.6 
0.1 

5.2 

*

Bank of Ireland and Allied Irish Bank balances as at 31 December 2021 not previously disclosed. 

The Group refers to Standard and Poor’s short-term issue credit ratings when determining with which financial institutions to deposit its surplus 
cash balances. A short-term obligation rated ‘A-1’ is rated in the highest category by Standard & Poor’s. The obligor’s capacity to meet its 
financial commitment on the obligation is strong. 

Cash balances held with the Group’s principal bankers are used for working capital purposes. The Directors do not consider deposits at these 
institutions to be at risk. 

Financial liabilities 

Trade and other payables**
Overdraft
Bank loans*
Lease liabilities
Provisions (restated)***
Derivative financial instruments

As per
Balance
Sheet
£m

Future
Interest
Cost
£m

67.4
5.3
15.0
34.3
5.9
0.7

128.6

–
–
–
10.9
–
–

10.9

2022
Total
Cash
Flows
£m

67.4
5.3
15.0
45.2
5.9
0.7

139.5

As per
Balance
Sheet
£m

Future
Interest
Cost
£m

56.5
9.6
18.0
37.8
5.7
0.1

127.7

–
–
–
12.3
–
–

12.3

2021 
(***restated) 
Total 
Cash 
Flows 
£m

56.5 
9.6 
18.0 
50.1 
5.7 
0.1 

140.0 

*

IFRS 7 requires the contractual future interest cost of a financial liability to be included within the above table. As disclosed in note 22 of these financial 
statements, all bank loans are currently drawn under an RCF arrangement and as such there is no contractual future interest cost. Interest paid in the year in 
relation to bank loans drawn down amounted to £1.3 million. Interest is payable at a rate of SONIA prevailing at the time of drawdown plus the credit 
adjustment spread and the applicable margin, which ranges from 1.45% and 2.45%. 

**

Trade and other payables comprise both current and non-current payables as disclosed within notes 19 and 20, excluding other taxation and social security 
liabilities and deferred income: 

*** Provisions have been restated in respect third party claims made against the Group, but which are indemnified under the terms of its insurance policy (refer to 

note 25 for further detail). 

Bank loans and overdraft in the table above do not include unamortised bank fees: 

Bank loans
Overdraft
Less: Unamortised bank fees

Current
£m

Non-Current
£m

–
5.3
(0.2)

5.1

15.0
–
(0.3)

14.7

2022
Total
£m

15.0
5.3
(0.5)

19.8

Current
£m

Non-Current
£m

–
–
(0.1)

(0.1)

18.0
–
–

18.0

2021 
Total 
£m

18.0 
– 
(0.1) 

17.9 

 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 163

163

2
0
2
2
A
N
N
U
A
L
R
E
P
O
R
T
&
A
C
C
O
U
N
T
S

3
.

I

G
R
O
U
P
F
I
N
A
N
C
A
L
S
T
A
T
E
M
E
N
T
S

27

FINANCIAL INSTRUMENTS (Continued) 

Trade and other payables
Less: Other taxation and social security 
liabilities
Less: Deferred income

Current
£m

Non-Current
£m

75.7

(8.0)
(0.3)

67.4

0.3

–
(0.3)

–

2022
Total
£m

76.0

(8.0)
(0.6)

67.4

Current
£m

Non-Current
£m

63.7

(6.9)
(0.3)

56.5

0.3

–
(0.3)

–

2021 
Total 
£m

64.0 

(6.9) 
(0.6) 

56.5 

Liquidity risk 
The maturity of financial liabilities based on contracted cash flows is shown in the table below. 

This table has been drawn up using the undiscounted cash flows of financial liabilities based on the earliest date on which the Group is obliged 
to pay. The table includes both interest and principal cash flows. Floating rate interest payments have been calculated using the relevant 
interest rates prevailing at the year end, where applicable. 

Trade and
Other
Payables
£m

                         Bank                     Leases                                       
Overdrafts                       Loans              Liabilities             Provisions
£m                              £m                              £m                              £m

Derivative 
Financial 
Instruments
£m

As at 31 December 2022 
Due within one year
Due within one to two years
Due within two to five years
Due after more than five years

As at 31 December 2021 
(***restated) 
Due within one year
Due within one to two years
Due within two to five years
Due after more than five years

67.4
–
–
–

67.4

56.5
–
–
–

56.5

5.3
–
–
–

5.3

9.6
–
–
–

9.6

–
15.0
–
–

15.0

–
18.0
–
–

18.0

6.4
5.8
13.7
19.3

45.2

6.7
6.0
14.4
23.0

50.1

5.1
0.2
0.4
0.2

5.9

4.8
0.2
0.4
0.3

5.7

0.4
0.3
–
–

0.7

0.1
–
–
–

0.1

Total 
£m

84.6 
21.3 
14.1 
19.5 

139.5 

77.7 
24.2 
14.8 
23.3 

140.0 

Of the £5.9 million (2021: £5.7 million) provisions shown above, £4.5 million (2021: £4.3 million) of the liability is offset by a corresponding 
reimbursement asset and therefore does not impact liquidity. 

Interest rate risk profile 

Fixed Rate
Financial
Liabilities
£m

45.2

50.1

Floating
Rate
Financial
Liabilities
£m

20.3

27.6

Financial 
Liabilities 
on which no 
Interest is paid
£m

74.0

62.3

Total 
£m

139.5 

140.0 

As at 31 December 2022 
Sterling

As at 31 December 2021 (restated) 
Sterling

Fixed rate financial liabilities 
At 31 December 2022 the Group’s fixed rate financial liabilities related to lease liabilities (2021: lease liabilities). 

For lease liabilities, the weighted average interest rate incurred is 4.5% (2021: 4.3%) and the weighted average period remaining is 128 months 
(2021: 134 months). 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                                                                                                   
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 164

164

Notes to the Consolidated Financial 
Statements Continued >

27

FINANCIAL INSTRUMENTS (Continued) 

Floating rate financial liabilities 
Interest rate swaps 

Following the equity placing in June 2020 which raised £82.7 million, the Group repaid its loans outstanding at that date. Hedge accounting was 
therefore discontinued at this date as the Group no longer had any loans for the Group’s interest rate swaps to economically hedge. In 2022, the 
gain in fair value on interest rate swaps of £0.1 million (2021: £0.2 million gain) was recognised directly within finance costs in the Consolidated 
Income Statement. The Group’s borrowings are £15.0 million as at 31 December 2022 however hedge accounting has not been reinstated and 
no amounts remain in the hedging reserve within equity. 

At 31 December 2022, the Group had in place the following interest rate swap which had the effect of replacing SONIA with fixed rates as 
follows: 

•

for £15.0 million of borrowings, SONIA plus 0.1193% Credit Adjustment Spread is replaced with 0.805% from 8 January 2020 to 9 January 
2023. 

Floating rate financial liabilities bear interest at rates based on relevant SONIA equivalents. Loans are drawn and interest rates fixed for periods 
of between one and six months. The weighted average period remaining for floating rate financial liabilities is 1 month (2021: 13 months). 

The variation in the interest rate of floating rate financial liabilities (with all other variables held constant) required to increase or decrease post-
tax profit for the year by £0.1 million is 61 basis points (2021: 44 basis points). 

Fair values of financial liabilities 
Bank loans are drawn down and interest set for no more than a six month period (2021: six month period). In view of this the fair value of bank 
loans is not materially different from the book value. The fair value of other financial liabilities was not materially different from the book value. 

The Group recognises financial instruments that are held at fair value. Financial instruments have been classified as Level 1, Level 2 or Level 3 
dependent on the valuation method applied in determining their fair value. 

The different levels have been defined as follows: 

•

•

•

Quoted prices (unadjusted) in active markets for identical assets or liabilities (Level 1). 

Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly (that is, as prices) or 
indirectly (that is, derived from prices) (Level 2). 

Inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs) (Level 3). 

The only financial instruments held at fair value by the Group relate to commodity swaps. 

Commodity swaps 

The Group enters into commodity swaps (hedging instrument) to economically hedge the Group’s exposure to changes in diesel prices (hedged 
item). The fair values of the hedging instrument and the hedged item move in the opposite direction because of the price risk. Therefore, there is 
an economic relationship between the hedged item and the hedging instrument. 

The Group hedges a portion of its annual diesel usage using commodity swaps. The diesel hedged for future periods is based on management 
forecasts of future diesel purchases and would meet the ‘highly probable’ assessment for hedge accounting. 

Hedge ineffectiveness for price risk may occur due to differences in critical terms between the commodity swaps and diesel purchases such as 
payment date or due to changes in fair value affecting the hedging instrument, such as credit risk, which is not replicated on the hedged item. 
Ineffectiveness may also occur where diesel purchases were forecast but do not occur. There was no ineffectiveness recognised within the 
Consolidated Income Statement during 2022 or 2021 in relation to the commodity swaps. The quantity of the hedging instrument and the 
hedged item are the same when applying hedge accounting and are the same as that used for risk management purposes at a ratio of 1:1. 

As at the balance sheet date, the Group has the following commodity swaps in place: 

•

11.4 million litres of diesel at a weighted average price of 63.97 pence per litre for the period 1 January 2023 to 31 December 2025 

For the proportion of our commodity swaps where hedge accounting is still applicable and thus any gains and losses on these swap contracts 
continue to be recognised in the hedging reserve as of 31 December 2022, these gains and losses will be continuously released to the 
Consolidated Income Statement within distribution costs until the end of the hedged period. 

176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 165

165

2
0
2
2
A
N
N
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A
L
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&
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S

3
.

I

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R
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I
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A
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E
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E
N
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S

27

FINANCIAL INSTRUMENTS (Continued) 
The movement in the Group’s hedging reserve as disclosed in the Consolidated Statement of Changes in Shareholders’ Equity relate to the 
commodity swaps above: 

At 31 December 2020

Gain in fair value of swaps recognised in OCI
Deferred tax

At 31 December 2021

Gain in fair value of swaps recognised in OCI
Reclassified from OCI to Consolidated Income Statement
Deferred tax

At 31 December 2022

Commodity 
swaps 
£m

1.0 

(1.6) 
0.3 

(0.3) 

(1.1) 
2.2 
(0.3) 

0.5 

For both the years ended 31 December 2022 and 31 December 2021 the assets/(liabilities) arising from these instruments have been classified as 
Level 2. The fair value of these instruments at each of the year ends was: 

Derivative financial instruments held: 
Non-Current assets 
– Commodity products – cash flow hedges
Current Liabilities 
– Interest rate products – held for trading
– Commodity products – cash flow hedges
Non-Current liabilities 
– Commodity products – cash flow hedges

Fair Value
2022
£m

Fair Value 
2021 
£m

–                                                             0.3 

–                                                            (0.1) 
(0.4)                                                               – 

(0.3)                                                               – 

Derivatives are only used for economic hedging purposes and not as speculative investments. However, where derivatives do not meet the 
hedge accounting criteria, they are classed as ‘held for trading’ for accounting purposes and are accounted for at fair value through profit or 
loss. They are presented as current liabilities to the extent they are expected to be settled within 12 months after the end of the reporting period. 
Where available, market rates have been used to determine fair value. 

The movement in the Group’s derivative financial liabilities during the year is as follows: 

Interest rate
swaps
£m

Commodity 
swaps
£m

Total 
£m

At 31 December 2020

Gain in fair value of swaps recognised in OCI
Gain in fair value of swaps not qualifying as hedges 
recognised in profit or loss
Cash payments

At 31 December 2021

Gain in fair value of swaps recognised in OCI
Gain in fair value of swaps not qualifying as hedges 
recognised in profit or loss
Cash receipts

At 31 December 2022

(0.6)

–

0.2
0.3

(0.1)

–

0.1
–

–

(1.5)                                                                    (2.1) 

1.6                                                              1.6 

0.1                                                             0.3 
0.1                                                             0.4 

0.3                                                                      0.2 

1.1                                                               1.1 

0.2                                                             0.3 
(2.3)                                                           (2.3) 

(0.7)                                                                  (0.7) 

Fair value gains on interest rate swaps and commodity swaps not qualifying as hedges are recognised directly in profit or loss and are included 
within finance costs and distribution costs respectively within the Consolidated Income Statement. 

Cash flows from operating activities include a £0.2 million deduction (2021: £0.1 million deduction) relating to non-cash movements on 
commodity swaps. A £0.1 million credit (2021: £0.2 million credit) relating to non-cash movements on interest rate swaps is recognised within total 
finance cost within cash flows from operating activities. 

All financial instruments are Level 2 financial instruments for all periods and there have been no transfers between either Level 1 and 2 or Level 2 
and 3 in any period. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 166

166

Notes to the Consolidated Financial 
Statements Continued >

27

FINANCIAL INSTRUMENTS (Continued) 
The fair value of the following financial assets and liabilities approximate their carrying amount: 

•

•

•

Trade receivables and other receivables 

Cash and cash equivalents 

Trade and other payables 

Valuation techniques used to derive Level 2 fair values 
Level 2 trading and hedging derivatives comprise interest rate swaps and commodity swaps. Interest rate swaps are fair valued using forward 
interest rates extracted from observable yield curves. Commodity swaps are using a mark to market valuation at the balance sheet date. The 
effects of discounting are generally insignificant for Level 2 derivatives. 

Group’s valuation processes 
The Group’s finance function includes a treasury team that performs the valuations of financial assets required for financial reporting purposes, 
including Level 3 fair values (as required). This team reports directly to the Chief Financial Officer (CFO). Discussions of valuation processes and 
results are held between the CFO and the treasury team at least once every six months, in line with the Group’s reporting dates. 

Foreign currency risk 
The Group purchases such a small proportion in currencies other than Sterling that there is no reasonable change in exchanges rates that 
would have a material effect on the Group. 

Capital risk management 
The Group’s objective is to employ a disciplined approach to investment, returns and capital efficiency to deliver sustainable compounding 
growth whilst also maintaining a strong balance sheet. 

In order to maintain or adjust the capital structure, the Group may adjust the amount of dividends paid to Shareholders, return capital to 
Shareholders, issue new shares or take other steps to increase or reduce share capital and reduce or increase debt facilities. 

The Group manages its capital structure using a number of measures and taking into account future strategic plans. Such measures include 
interest cover and gearing ratios. The Group therefore manages capital which includes cash and cash equivalents, bank borrowings and lease 
liabilities. 

We have previously managed our net debt (excluding IFRS 16 liabilities) at a ratio of less than two times an alternative measure of adjusted 
EBITDA (EBIT plus property, plant and equipment depreciation and capitalised software amortisation) compared to a bank covenant threshold 
of less than three times. 

Gearing, for bank purposes, is calculated as Adjusted EBITDA (being EBIT plus property, plant and equipment, rental stock and right of use 
depreciation and software amortisation) compared to total debt, including IFRS 16 liabilities, and the agreed covenant is for the ratio to be not 
more than 3 times. The Group’s medium- to long-term intention is to maintain the capital structure such that we operate at no more than 1 – 1.5 
times on this basis, other than for short term specific exceptions. Under this framework, our capital allocation policy remains unchanged and will 
take into account the following criteria as part of a periodic review of capital structure: 

•

•

•

•

•

maintaining a strong balance sheet; 

continuing capital investment to increase processing capacity and efficiency; 

appropriate accretive acquisitions; 

operating a progressive dividend policy; and 

distributing any surplus cash to Shareholders. 

Against this backdrop, in September 2022, the Company announced the launch of a share buyback programme of the Company’s Ordinary 
shares for up to a maximum aggregate consideration of £27.5 million (excluding expenses). In reaching its decision, the Board considered 
ongoing capital expenditure at current levels to fund organic growth, payment of dividends and acquisitions within the M&A pipeline. Even 
after taking account of these factors, the Group had significant headroom under its committed facilities and target leverage. Accordingly, the 
Board concluded that the share buyback programme is prudent, reflects the cash generative ability of the Group, maintains a strong balance 
sheet consistent with its capital allocation policy and would therefore promote the success of the Company for the benefit of its members as a 
whole. 

Reflecting the post COVID-19 pandemic recovery and the resumption of more normal levels of cash generation, in the first half of 2022, the Board 
approved an interim dividend of 0.8 pence per Ordinary share which was paid on 4 November 2022. The interim dividend represents a return to 
the Company’s progressive dividend policy and the Board’s intention to reduce dividend cover from the Company’s historical level of cover of 
3 times cover to 2.5 times cover by financial year 2024. The Board considers this provides an appropriate return to Shareholders but also enables 
the Group to invest in the business, such as through strategic acquisitions, purchasing energy efficient equipment, improving production 
efficiencies and investing in new laundries. 

176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 167

167

2
0
2
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3
.

I

G
R
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I
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M
E
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28

CONTINGENT LIABILITIES 
The Group operates from a number of sites across the UK. Some of the sites have operated as laundry sites for many years and historic 
environmental liabilities may exist. Such liabilities are not expected to give rise to any significant loss. 

The Group has granted its Bankers and Trustee of the Pension Scheme (the ‘Trustee’) security over the assets of the Group. The priority of security 
is as follows: 

•

•

first ranking security for £28.0 million to the Trustee ranking pari passu with up to £155.0 million of bank liabilities; and 

second ranking security for the balance of any remaining liabilities to the Trustee ranking pari passu with any remaining bank liabilities. 

During the period of ownership of the Facilities Management division the Company had given guarantees over the performance of contracts 
entered into by the division. As part of the disposal of the division the purchaser agreed to pursue the release or transfer of obligations under 
the Parent Company guarantees and this is in process. The Sale and Purchase Agreement contains an indemnity from the purchaser to cover 
any loss in the event a claim is made prior to release. In the period until release the purchaser is to make a payment to the Company of £0.2 
million per annum, reduced pro rata as guarantees are released. Such liabilities are not expected to give rise to any significant loss. 

29

SHARE CAPITAL 

Issued and Fully Paid

Ordinary shares of 10p each: 
– At start of year                                         
– Share buybacks                                      Note a
– New shares issued                                 

At end of year                                              

Shares

445,256,639
(6,105,293)
–

439,151,346

Issue of Ordinary shares of 10p each 
An analysis of the new shares issued in each year is shown below: 

Issued and Fully Paid

Shares

Ordinary shares of 10p each: 
– EBT                                                                 Note b
– SAYE                                                               Note c

New shares issued                                     

–
–

–

2022
£m

44.5
(0.6)
–

43.9

2022
£

–
–

–

Shares

444,211,100
–
1,045,539

445,256,639

Shares

560,000
485,539

1,045,539

2021 
£m 

44.4 
– 
0.1 

44.5 

2021 
£ 

56,000 
48,554 

104,554 

Note a:

In September 2022, the Group announced that it was commencing a share buyback programme to repurchase up to £27.5 million (excluding expenses) of 
its own shares. During the year, 6,222,227 (2021: nil) ordinary shares with a total nominal value of £622,222 (2021: £nil) were bought back by the Company for a 
total consideration including transaction costs of £5.7 million of which £5.6 million was expended during the year with £0.1 million remaining within Trade 
and other payables at 31 December 2022 (2021: nil) which represents an average price of 91.4p per share. The total shares purchased to 31 December 2022 
represent 1.4% of the Company’s share capital. At 31 December 2022, 6,105,293 (2021: nil) ordinary shares with a total nominal value of £610,529 (2021: £nil) 
had been cancelled. The remaining 116,934 ordinary shares were held as Treasury shares until they were subsequently cancelled on 3 January 2023. 

Note b:

In 2021, 560,000 ordinary shares were allotted to the EBT at nominal value to be used in relation to employee share option exercises. The total nominal 
value received was £56,000. At the time of allotment, the EBT already held 8,388 Ordinary shares of 10 pence each which, together with the 560,000 newly 
allotted Ordinary shares of 10 pence each, were used to satisfy the exercise of 559,364 LTIP options. In addition, the EBT did not sell any shares. 

Note c:

In 2021, 485,539 SAYE Scheme options were exercised with a total nominal value of £48,554. 

The total payments made/proceeds received on allotment in respect of the above transactions were (debited)/credited as follows: 

Share capital
Share premium
Capital redemption reserve
Retained earnings

2022
£m

2021 
£m

(0.6)                                                            0.1 
–                                                             0.5 
0.6                                                                – 
(5.6)                                                               – 

(5.6)                                                           0.6 

Potential issues of Ordinary shares of 10p each 
As at the balance sheet date, certain senior executives hold options in respect of potential issues of Ordinary shares of 10 pence each granted 
pursuant to the 2009 Long-Term Incentive Plan (the ‘2009 LTIP’), the 2018 Long-Term Incentive Plan (the ‘2018 LTIP’) and the 2018 Long-Term 
Incentive Plan sub-plan (‘2018 Approved LTIP’) (together referred to as ‘Executive Schemes’) at prices of nil. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 168

168

Notes to the Consolidated Financial 
Statements Continued >

29

SHARE CAPITAL (Continued) 
Certain Group employees also hold options in respect of potential issues of Ordinary shares of 10p each granted pursuant to the Johnson 
Service Group Sharesave Plan (hereinafter referred to as the ‘SAYE Scheme’) at prices ranging from 125.75 pence to 155.75 pence. 

Options granted under the SAYE Scheme are normally exercisable within six months from the date exercisable as shown below. Options under 
the Executive Schemes are normally exercisable, subject to the achievement of performance conditions, three years after the date of grant and 
within seven years from the date exercisable as shown below. Upon exercise, all options are generally settled in equity. 

The number of shares subject to option under each scheme which were outstanding at 31 December 2022, the date on which they were 
granted and the date from which they may be exercised are given below: 

Scheme

2009 LTIP
2018 LTIP
2018 LTIP

SAYE Scheme
SAYE Scheme
SAYE Scheme
SAYE Scheme
SAYE Scheme

Date Options
Granted

27 March 2017
22 March 2021
16 March 2022

4 October 2017
3 October 2019
3 October 2019
1 October 2021
1 October 2021

Date
Exercisable

Note d
Note d
Note d

1 December 2022
1 December 2022
1 December 2024
1 December 2024
1 December 2026

Exercise Price 
 per Share

Nil 
Nil 
Nil 

125.75p 
155.75p 
155.75p 
129.75p 
129.75p 

Number
of Shares

95,000
905,951
1,373,262

2,374,213 

190,971
537,796
152,033
982,238
290,196

2,153,234 

4,527,447 

Note d: The LTIP options granted are subject to performance conditions linked to the Company’s Earnings Per Share and Total Shareholder 
Return and will ordinarily vest three years from grant. Further details are set out within the Directors Remuneration Report. 

The weighted average remaining contractual life of options outstanding at the end of the year is 1.42 years (2021: 1.81 years). 

30

SHARE BASED PAYMENTS 

Executive Schemes 
The 2009 Long-Term Incentive Plan (the ‘2009 LTIP’) provides for an exercise price of nil. The vesting period is generally three years. Both market 
based and non-market based performance conditions are generally attached to the options, for which an appropriate adjustment is made 
when calculating the fair value of an option. If vesting periods or non-market vesting conditions apply, the expense is allocated over the vesting 
period based on the best available estimate of the number of share options expected to vest. Estimates are subsequently revised if there is any 
indication that the number of share options expected to vest differs from previous estimates. If the options remain unexercised after a period of 
10 years from the date of grant, the options expire. Furthermore, options are forfeited if the employee leaves the Group before the options vest, 
unless under exceptional circumstances. 

The 2018 Long-Term Incentive Plan (the ‘2018 LTIP’) provides for an exercise price of nil. The 2018 Long-Term Incentive Plan also contains a sub-
plan which permits the grant of options (‘2018 Approved LTIP’) for an exercise price equal to the quoted closing mid-market price of the 
Company shares on the business day immediately preceding the date of grant. The vesting period is generally three years and will be subject 
to a further holding period at the discretion of the Remuneration Committee. Both market based and non-market based performance 
conditions are generally attached to the options, for which an appropriate adjustment is made when calculating the fair value of an option. If 
vesting periods or non-market vesting conditions apply, the expense is allocated over the vesting period based on the best available estimate 
of the number of share options expected to vest. Estimates are subsequently revised if there is any indication that the number of share options 
expected to vest differs from previous estimates. If the options remain unexercised after a period of 10 years from the date of grant, the options 
expire. Furthermore, options are forfeited if the employee leaves the Group before the options vest, unless under exceptional circumstances. 

SAYE Schemes 
The Johnson Service Group Sharesave Plan provides for an exercise price equal to the average of the quoted mid-market price of the Company 
shares on the business days immediately preceding the date of grant, less a discount of up to ten per cent. The vesting period under the 
scheme is either three or five years and no performance conditions, other than remaining a Group employee, are attached to the options. 

Disclosures 
During the year the Group recognised total expenses of £0.8 million (2021: £0.5 million) including associated social security costs of £nil (2021: £nil) 
in relation to equity-settled share based payment transactions. 

The average share price of Johnson Service Group PLC during the year was 111.0 pence (2021: 149.0 pence). 

The aggregate gain made by Directors on the exercise of share options during the year was £nil (2021: £0.6 million). Further details are disclosed 
within the Directors’ Remuneration Report on pages 85 to 109. 

 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 169

169

2
0
2
2
A
N
N
U
A
L
R
E
P
O
R
T
&
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C
O
U
N
T
S

3
.

I

G
R
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P
F
I
N
A
N
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A
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S
T
A
T
E
M
E
N
T
S

30

SHARE BASED PAYMENTS (Continued) 
Movements in the current and prior year in respect of all share schemes are summarised below: 

Number of
Options 

2022
Weighted Average
Exercise Price (p)

Number of 
Options

2021 
Weighted Average 
Exercise Price (p) 

Executive schemes 
Outstanding at beginning of the year
Granted during the year
Exercised during the year
Lapsed during the year

Outstanding at the end of the year
Exercisable at the end of the year

SAYE schemes 
Outstanding at beginning of the year
Granted during the year
Exercised during the year
Lapsed during the year

Outstanding at the end of the year
Exercisable at the end of the year

1,790,453
1,373,262
–
(789,502)

2,374,213
95,000

2,516,444
–
–
(363,210)

2,153,234
728,767

10p
–
–
23p

–
–

138p
–
–
141p

138p
148p

2,437,442
1,016,917
(559,364)
(1,104,542)

1,790,453
95,000

2,215,402
1,462,144
(485,539)
(675,563)

2,516,444
–

9p 
– 
– 
3p 

10p 
– 

134p 
130p 
105p 
129p 

138p 
– 

For options outstanding at 31 December 2022, the exercise date and the exercise price are disclosed within note 29. 

The fair value of options awarded to employees is determined by reference to option pricing models, principally Binomial models for SAYE 
schemes and Monte Carlo models for all other schemes. The inputs into the Binomial and Monte Carlo models are as follows: 

Weighted average share price at date of grant (pence)
Weighted average exercise price (pence)
Weighted average fair value (pence)
Expected volatility (%)
Expected life (years)
Risk free interest rate (%)
Expected dividend yield (%)

Options Granted 
During 2022

Options Granted 
 During 2021

118                                                            149 
–                                                               77 
115                                                            118 
53.4                                                          50.7 
3.0                                                             3.4 
1.4                                                             0.4 
0.8                                                              1.4 

Expected volatility and expected dividend yield were determined by calculating the historical volatility of the Company’s share price and the 
historical dividend yield for a period akin to the expected life of each option scheme. The risk free rate of return is based on the rate for UK 
government gilts on the date of grant, for a period akin to the expected life of the option. 

31

SHARE PREMIUM 

Balance brought forward
Received on allotment of shares

Balance carried forward

2022
£m

2021 
£m

16.8                                                           16.3 
–                                                             0.5 

16.8                                                           16.8 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 170

170

Notes to the Consolidated Financial 
Statements Continued >

32 OWN SHARES 

Balance brought forward
Purchase of own shares

Balance carried forward

2022
£m

2021 
£m

–                                                                – 
0.1                                                                – 

0.1                                                                – 

Own shares represent the cost of shares in Johnson Service Group PLC purchased in the market and held by the Trustee of the EBT, to satisfy 
options under the Group’s share option schemes, along with own shares acquired via the share buyback but not cancelled at 31 December 
2022. 

The number of shares and the market value at the balance sheet date are as follows: 

Number of shares held in EBT
Number of own shares purchased through share buyback
Market value £m

33

RECONCILIATION OF MOVEMENTS IN SHAREHOLDERS’ EQUITY 

Profit for the year

Other recognised gains and losses relating to the year: 
Issue of share capital
Share options (value of employee services)
Deferred tax on share options
Purchase of own shares by EBT
Share buyback
Dividends paid to shareholders
Re-measurement and experience (losses)/gains (net of taxation)
Cash flow hedges movement

Net addition to Shareholders’ equity

Opening Shareholders’ equity

Closing Shareholders’ equity

34

BUSINESS COMBINATIONS 
There were no business combinations during the year. 

2022

2021

9,024                                                        9,024 
116,934                                                                – 
0.1                                                                – 

2022
£m

2021 
£m

29.0                                                             6.6 

29.0                                                             6.6 

–                                                             0.6 
0.8                                                             0.5 
(0.2) 

–                                                            (0.1) 
(5.7)                                                               – 
(3.5)                                                               – 
(7.4)                                                            8.9 
(0.8)                                                            1.3 

12.2                                                           17.8 

272.4                                                        254.6 

284.6                                                        272.4 

During 2021, the Group acquired 100% of the share capital of Lilliput (Dunmurry) Limited (‘Lilliput’) for a net consideration of £3.1 million (being 
gross consideration of £6.2 million adjusted for normalised working capital, cash and debt like items) plus associated fees. 

Cash flows from business acquisition activity 
The cash flows in relation to business acquisition activity are summarised below: 

Net consideration payable
Deferred consideration
Overdraft acquired
Costs in relation to business acquisition activity

In respect of deferred consideration 

2022
£m

2021 
£m

–                                                             (3.1) 
–                                                           (0.8) 
–                                                           (0.8) 
–                                                            (0.1) 

–                                                           (4.8) 

•

the 2021 figure of £0.8 million reflects the payment of the Fresh Linen deferred consideration of £0.8 million recognised in 2019. 

 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 171

171

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3
.

I

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R
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S

35

DISCONTINUED OPERATIONS 
During the year, a provision against deferred consideration of £0.2 million was released relating to the sale of the Facilities Management 
division in August 2013. 

As previously disclosed, a contingent liability arose as a condition of the sale of the Facilities Management division, whereby the Group had put 
in place indemnities, to the purchaser, in relation to any future amounts payable in respect of contingent consideration relating to the Nickleby 
acquisition which was completed in February 2012. The contingent consideration was settled during 2021 for £3.3 million including associated 
costs. £1.6 million was recognised in the Consolidated Income Statement during 2021 in relation to this settlement. 

On 4 January 2017, the Group disposed of the Dry Cleaning division. Provisions of £1.1 million, made at the point of disposal are no longer 
required and were credited to the Consolidated Income Statement during 2021. Furthermore, property provisions of £0.5 million relating to 
historic disposals are also no longer required and have been credited back to the Consolidated Income Statement in 2021. 

Income Statement 
The Income Statement from discontinued operations included within the Consolidated Income Statement are as follows: 

Adjusted operating profit/result from discontinued operations

0.2                                                                – 

2022
£m

2021 
£m

Exceptional items 
– Property provision
– Indemnity settlement

Operating profit/result

Taxation

Retained profit/(loss) from discontinued operations

Cash Flows 

–                                                              1.6 
–                                                            (1.6) 

0.2                                                                – 

–                                                           (0.3) 

0.2                                                           (0.3) 

The cash flows from discontinued operations included within the Consolidated Statement of Cash Flows are as follows: 

Net cash generated from operating activities
Net cash used in investing activities

Net cash flow from/ (used in) discontinued operations

2022
£m

2021 
£m

0.2                                                                – 
–                                                            (3.6) 

0.2                                                           (3.6) 

Along with the settlement discussed above, a further cash settlement of £0.3 million was made in 2021 in relation to indemnities made to the 
purchaser of the Dry Cleaning division. These amounts had been provided for in full at the point of disposal. 

36 ANALYSIS OF NET DEBT 

Net debt is calculated as total borrowings net of unamortised bank facility fees, less cash and cash equivalents. Non-cash changes represent 
the effects of the recognition and subsequent amortisation of fees relating to the bank facility, changing maturity profiles, debt acquired as 
part of an acquisition and the recognition of lease liabilities entered into during the year. 

At 31 December 
2021
£m
December 2022
Debt due within one year (See note 22)                                                                                               0.1
Debt due after more than one year (See note 22)                                                                     (18.0)
Lease liabilities (See note 23)                                                                                                                 (37.8)

Total debt and lease financing                                                                                                            (55.7)
Cash and cash equivalents                                                                                                                      (4.4)

Net debt                                                                                                                                                            (60.1)

Cash Flow
£m
0.3
3.4
5.6

9.3
5.2

14.5

Non-cash At 31 December  
2022 
Changes
£m 
£m
(0.2)                                 0.2 
(0.1)                              (14.7) 
(2.1)                              (34.3) 

(2.4)                             (48.8) 
–                                   0.8 

(2.4)                                 (48.0) 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 172

172

Notes to the Consolidated Financial 
Statements Continued >

36 ANALYSIS OF NET DEBT (Continued) 

At 31 December
2020
£m
December 2021
Debt due within one year (See note 22)                                                                                              0.2
Debt due after more than one year (See note 22)                                                                        0.2
Lease liabilities (See note 23)                                                                                                                (40.6)

Total debt and lease financing                                                                                                            (40.2)
Cash and cash equivalents                                                                                                                       6.6

Net debt                                                                                                                                                           (33.6)

Cash Flow
£m
1.5
(18.0)
5.7

(10.8)
(11.0)

(21.8)

Non-cash At 31 December  
2021 
Changes
£m 
£m
(1.6)                                  0.1 
(0.2)                              (18.0) 
(2.9)                              (37.8) 

(4.7)                              (55.7) 
–                                  (4.4) 

(4.7)                                  (60.1) 

The cash and cash equivalents figures are comprised of the following balance sheet amounts: 

Cash (Current assets)
Overdraft (Borrowings, Current liabilities)

Lease liabilities are comprised of the following balance sheet amounts: 

Amounts due within one year (Lease liabilities, Current liabilities)
Amounts due after more than one year (Lease liabilities, Non-current liabilities)

37

RECONCILIATION OF NET CASH FLOW TO MOVEMENT IN NET DEBT 

Increase/(decrease) in cash in the year
Decrease/(increase) in debt and lease financing

Change in net debt resulting from cash flows
Debt acquired through business acquisition
Lease liabilities recognised during the year
Non-cash movement in unamortised bank facility fees

Movement in net debt
Opening net debt

Closing net debt

38

FINANCIAL COMMITMENTS 

2022
£m

2021 
£m

6.1                                                             5.2 
(5.3)                                                          (9.6) 

0.8                                                           (4.4) 

2022
£m

2021 
£m

(5.1)                                                          (5.2) 
(29.2)                                                        (32.6) 

(34.3)                                                        (37.8) 

2022
£m

2021 
£m

5.2                                                          (11.0) 
9.3                                                         (10.8) 

14.5                                                          (21.8) 
–                                                            (2.3) 
(2.1)                                                           (2.1) 
(0.3)                                                          (0.3) 

12.1                                                         (26.5) 
(60.1)                                                        (33.6) 

(48.0)                                                        (60.1) 

Capital expenditure 
Contracts placed for future capital expenditure contracted but not provided for in the consolidated financial statements are shown below: 

Property, plant and equipment

2022
£m

2021 
£m

11.1                                                           10.9 

39

EVENTS AFTER THE REPORTING PERIOD 
On 13 February 2023 we completed the acquisition of the entire issued share capital of Regency Laundry Limited (‘Regency’) for a cash 
consideration of £5.75 million on a debt free, cash free basis and subject to an adjustment for normalised working capital. 

The unaudited revenue of Regency in the year ending 31 December 2022 as reported in its management accounts was £6.1 million. 

Due to the short period of ownership prior to the Consolidated Financial Statements being released, the Group has not yet completed the 
acquisition accounting required to fulfill the disclosure requirements of IFRS3. These disclosures will be made in the 2023 Annual Report and 
Accounts. 

 
 
 
 
 
176436 JSG Annual Report Pt1.qxp_176436 JSG Annual Report Pt1  10/03/2023  16:49  Page 173

173

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176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 174

174

176  Company Statement of Changes in  

Shareholders’ Equity 

177  Company Balance Sheet

178  Company Statement of Cash Flows

179  Statement of Significant  
Accounting Policies

180  Notes to the Company  

Financial Statements

 
 
 
 
 
 
 
176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 175

STATEMENTS4

COMPANY FINANCIAL 

175

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I

 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 176

176

Company Statement of Changes in 
Shareholders’ Equity

Share
Premium
£m

Merger
Reserve
£m

Capital 
Redemption
Reserve
£m

Hedge
Reserve
£m

Retained
Earnings
£m

Balance at 31 December 2020
Profit for the year
Other comprehensive income

Total comprehensive income 
for the year

Share options (value of employee 
services)
Purchase of own shares by EBT
Issue of share capital

Transactions with Shareholders 
recognised directly in Shareholders’ 
Equity

Balance at 31 December 2021

Loss for the year
Other comprehensive loss

Total comprehensive loss 
for the year

Share options (value of employee 
services)
Deferred tax on share options
Share buybacks
Dividends paid

Transactions with Shareholders 
recognised directly in Shareholders’ 
Equity

Balance at 31 December 2022

Share
Capital
£m

44.4
–
–

–

–
–
0.1

0.1

44.5

–
–

–

–
–
(0.6)
–

(0.6)

43.9

16.3
–
–

–

–
–
0.5

0.5

16.8

–
–

–

–
–
–
–

–

3.5
–
–

–

–
–
–

–

0.6
–
–

–

–
–
–

–

3.5

0.6

–
–

–

–
–
–
–

–

–
–

–

–
–
0.6
–

0.6

1.2

Total 
Equity 
£m

214.9 
0.9 
10.2 

11.1 

0.5 
(0.1) 
0.6 

1.0 

227.0 

(3.4) 
(8.2) 

151.1
0.9
8.9

9.8

0.5
(0.1)
–

0.4

161.3

(3.4)
(7.4)

(10.8)

(11.6) 

0.8
(0.1)
(5.7)
(3.5)

(8.5)

142.0

0.8 
(0.1) 
(5.7) 
(3.5) 

(8.5) 

206.9 

(1.0)
–
1.3

1.3

–
–
–

–

0.3

–
(0.8)

(0.8)

–
–
–
–

–

(0.5)

At 31 December 2022, and pursuant to the ongoing share buyback programme, the Group also held 116,934 treasury shares (2021: nil treasury 
shares). These were subsequently cancelled on 3 January 2023. See note 29 of the Consolidated Financial Statements for further details.

16.8

3.5

             
              
 
176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 177

Company Balance Sheet

Note

As at
31 December 2022
£m

As at 
31 December 2021 
£m 
*restated 

Assets 
Non-current assets 
Right of use assets
Trade and other receivables
Derivative financial assets
Deferred income tax assets
Investments

Current assets 
Trade and other receivables

Liabilities 
Current liabilities 
Trade and other payables
Borrowings
Lease liabilities
Derivative financial liabilities

Non-current liabilities 
Post-employment benefit obligations
Borrowings
Lease liabilities
Derivative financial liabilities

Net assets

Equity 
Capital and reserves attributable to the company’s shareholders 
Share capital
Share premium
Merger reserve
Capital redemption reserve
Hedge reserve
Retained earnings

Total Shareholders’ equity

5
8
13
6
7

8

9
10
11
13

12
10
11
13

15
16

0.2
5.3
–
4.4
569.3

579.2

0.1

0.1

341.4
5.1
0.1
0.4

347.0

10.2
14.7
0.2
0.3

25.4

206.9

43.9
16.8
3.5
1.2
(0.5)
139.9

206.9

0.3 
10.8 
0.3 
1.3 
568.9 

581.6 

0.2 

0.2 

324.8 
9.5 
0.1 
0.1 

334.5 

2.1 
18.0 
0.2 
– 

20.3 

227.0 

44.5 
16.8 
3.5 
0.6 
0.3 
161.3 

227.0 

*The prior year presentation of payables to subsidiaries has been restated from non current trade and other payables to current trade and other payables. The 
prior year has also been restated to reclass balances of £196.5 million as current liabilities (previously non current assets) to net down subsidiary balances relating to 
the same legal entity. See notes 8 and 9 for further details. Opening amounts due from receivables and amounts due to receivables as at 1 January 2021 would have 
been adjusted by £10.8 million and £347.5 million respectively. A third balance sheet is not presented as these adjustments have no impact on net assets and 
accordingly it is considered the provision of a third balance sheet would not provide additional information material to these financial statements. 

The Company recognised a loss during the year of £3.4 million (2021: £0.9 million profit). 

The financial statements on pages 176 to 186 were approved by the Board of Directors on 6 March 2023 and signed on its behalf by: 

Yvonne Monaghan 

Chief Financial Officer 

177

2
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I

 
 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 178

178

Company Statement of Cash Flows

Note

5

Cash flows from operating activities 
(Loss)/profit for the year
Adjustments for: 
Income tax (credit)/charge
Total finance income
Depreciation
Decrease in trade and other receivables
(Decrease)/increase in trade and other payables
Decrease/(increase) in amounts due from subsidiary 
 companies
Deficit recovery payments in respect of post-employment 
 benefit obligations
Share-based payments
Commodity swaps not qualifying as hedges
Decrease in provisions
Business acquisition costs

Cash used in operations
Interest paid
Taxation received

Net cash used in operating activities

Cash flows from investing activities 
Acquisition of investment in subsidiary
Disposal of business costs
Interest received
Loans advanced to subsidiary companies

Net cash used in investing activities

Cash flows from financing activities 

Loans received from subsidiary companies
Proceeds from borrowings
Repayments of borrowings
Capital element of leases
Purchase of own shares by EBT
Share buybacks
Dividends paid
Net proceeds from issue of Ordinary shares

Net cash generated from financing activities

Net increase/(decrease) in cash and cash equivalents

Cash and cash equivalents at beginning of year

Cash and cash equivalents at end of year

18

Year ended
31 December 2022
£m

Year ended 
31 December 2021 
£m

(3.4)

(0.9)
(1.3)
0.1
0.1
(0.8)

1.8

(1.9)
0.5
(0.1)
–
–

(5.8)
(4.8)
3.5

(7.1)

–
–
5.1
(30.1)

(25.0)

48.5
48.0
(51.0)
–
–
(5.6)
(3.5)
–

36.4

4.3

(9.6)

(5.3)

0.9 

0.4 
(5.1) 
0.1 
0.3 
2.1 

(1.7) 

(1.9) 
0.2 
(0.3) 
(1.1) 
0.1 

(6.0) 
(2.2) 
0.5 

(7.7) 

(4.0) 
(3.6) 
7.4 
(37.0) 

(37.2) 

12.3 
29.0 
(11.0) 
(0.1) 
(0.1) 
– 
– 
0.6 

30.7 

(14.2) 

4.6 

(9.6) 

Cash and cash equivalents at the end of the year include cash of £nil and an overdraft of £5.3 million (2021: £nil and £9.6 million respectively). 

Included within the Company Statement of Cashflows above is £0.2 million of cash generated from investing activities relating to discontinued 
operations. Further details are provided in note 35 of the Consolidated Financial Statements. 

 
176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 179

179

2
0
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O
U
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S

4

.

C
O
M
P
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F
I
N
A
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A
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T
A
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M
E
N
T
S

I

Statement of Significant Accounting 
Policies 

The Company is incorporated and domiciled in the UK. The Company’s registered number is 523335. The address of its registered office is Johnson 
House, Abbots Park, Monks Way, Preston Brook, Cheshire, WA7 3GH. 

The Company is a public limited company and has its primary listing on the AIM division of the London Stock Exchange. 

The Company Financial Statements were authorised for issue by the Board on 6 March 2023. 

BASIS OF PREPARATION 
The principal accounting policies applied in the preparation of the Company Financial Statements are the same as those used in the Consolidated 
Financial Statements as set out on pages 126 to 138 with the addition of the policies set out below. These policies have been consistently applied to the 
information presented, unless otherwise stated. 

INVESTMENTS 
Investments in Group Undertakings are recorded at cost, which is the fair value of the consideration paid. Investments are tested for impairment and 
carried at cost less accumulated impairment losses. The Company considers impairment of its investment in subsidiaries by estimating the 
recoverable amounts of the investments, which are based on either the net assets of the subsidiary, or value-in-use calculations. For further details of 
value-in-use calculations, see note 12 of the Consolidated Financial Statements. Where an impairment is identified, it is charged to the Income 
Statement within intangibles amortisation and impairment (excluding software). Investments that suffered an impairment are reviewed for possible 
reversal of the impairment at each reporting date. 

SHARE BASED COMPENSATION 
The Company operates a number of equity-settled, share based compensation plans. The economic cost of awarding shares and share options to 
employees is recognised as an expense in the employing company’s Income Statement equivalent to the fair value of the benefit awarded. The fair 
value is determined by reference to option pricing models, principally Binomial and Monte Carlo models. The fair value of the award is recognised in 
the employing company’s Income Statement over the period of the award. The grant by the Company of options over its equity instruments to the 
employees of the subsidiary undertakings is treated as a capital contribution. The fair value of employee services received, measured by reference to 
the grant date fair value, is recognised over the vesting period as an increase to the investment in that subsidiary undertaking, with a corresponding 
credit to equity in the Company’s accounts. 

JUDGMENTS MADE IN APPLYING ACCOUNTING POLICIES 
In the course of preparing these financial statements, certain judgments are made by the Company in the process of applying the Company’s 
accounting policies. Those that have the most significant effect on either the amounts recognised in the financial statements or the presentation 
thereof are discussed below. 

Going Concern 
After considering the monthly cash flow projections, the stress tests and the facilities available to the Group and Company, the Directors have a 
reasonable expectation that the Group and Company have adequate resources for their operational needs, will remain in compliance with the 
financial covenants set out in the bank facility agreement and will continue in operation for at least the period to 30 June 2024. Accordingly, and 
having reassessed the principal risks and uncertainties, the Directors considered it appropriate to adopt the going concern basis in preparing the 
Group and Company financial statements. Additional information on the judgment management has applied in adopting the going concern 
assumption is included in the basis of preparation of these accounts on page 59. 

SOURCES OF ESTIMATION AND UNCERTAINTY 
The Company makes estimates and assumptions concerning the future. Whilst such estimates and assumptions are believed to be reasonable under 
the circumstances, the resulting accounting estimates will, by definition, seldom equal the related actual results. The estimates and assumptions that 
are considered to have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial 
year are discussed below: 

(a)

Post-employment benefit obligations 
The Company operates two post retirement defined benefit arrangements (see note 26 of the Consolidated Financial Statements). Asset 
valuations are based on the fair value of scheme assets. The valuations of the liabilities of the schemes are based on statistical and actuarial 
calculations, using various assumptions including discount rates, future inflation rates and pension increases, life expectancy of scheme 
members, flexible retirement options and cash commutations. The actuarial assumptions may differ materially from actual experience due to 
changes in economic and market conditions, variations in actual mortality, higher or lower cash withdrawal rates and other changes. Any of 
these differences could impact the assets or liabilities recognised in the Balance Sheet in future periods. Sensitivities are shown in note 26 of the 
Consolidated Financial Statements. 

 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 180

180

Notes to the Company Financial 
Statements

1

2

3

COMPANY INCOME STATEMENT AND COMPANY STATEMENT OF COMPREHENSIVE INCOME 
As permitted by Section 408(3) of the Companies Act 2006, the Company Income Statement and Company Statement of Comprehensive Income 
are not presented with these financial statements. Details of Auditor’s remuneration are shown in note 3 of the Consolidated Financial Statements. 

DIRECTORS’ EMOLUMENTS 
Detailed disclosures that form part of these financial statements are given in note 4 of the Consolidated Financial Statements and the Directors’ 
Remuneration Report on pages 85 to 109. 

EMPLOYEE BENEFIT EXPENSE 

Wages and salaries
Social security costs
Cost of employee share schemes
Pension costs – defined contribution plans

Total

2022
£m

2.2
0.3
0.5
0.1

3.1

2021 
£m 
(restated*)

2.5 
0.3 
0.3 
0.1 

3.2 

* Prior year employee numbers and employee benefit expenses have been restated to exclude non-executive directors. See note 4 of the Consolidated Financial 

Statements for further details. 

The monthly average number of persons employed for the Company during the year was 14 (2021 restated: 15). 

4

PROPERTY, PLANT AND EQUIPMENT 

Cost 

At 31 December 2020, 2021 & 2022

Accumulated depreciation and impairment 

At 31 December 2020, 2021 & 2022

Carrying Amount 

At 31 December 2020, 2021 & 2022

There were £nil assets under construction at 31 December 2022 (2021: £nil). 

5

RIGHT OF USE ASSETS 

Cost 

At 31 December 2020

Reassessment and modifications

At 31 December 2021

Reassessment and modifications

At 31 December 2022

Accumulated depreciation and impairment 
At 31 December 2020

Charged during the year

At 31 December 2021

Charged during the year

At 31 December 2022

Carrying amount 
At 31 December 2020

At 31 December 2021

At 31 December 2022

Plant And 
Equipment 
£m

0.3 

0.3 

– 

Properties 
£m

0.2 

0.4 

0.6 

– 

0.6 

0.2 

0.1 

0.3 

0.1 

0.4 

– 

0.3 

0.2 

 
 
 
176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 181

6

DEFERRED INCOME TAX ASSETS/LIABILITIES 
Deferred income tax assets/(liabilities) attributable to the Company are as follows: 

                                                                                                                                                                                                             Deferred tax assets                               Deferred tax liabilities 
2021 
£m 

2022
£m

2022
£m

2021
£m

Deferred income tax balances in respect of: 
Depreciation in excess of capital allowances
Post-employment benefit obligations
Derivative financial instruments
Employee share schemes
Trading losses

0.1
2.6
0.2
0.2
1.3

4.4

0.1
0.4
–
0.3
0.6

1.4

–
–
–
–
–

–

The following provides a reconciliation of the movement in each of the deferred income tax assets/(liabilities): 

                                                                                             Depreciation                               Post-                                                                                                                                                                 Other 
                                                                                                 in Excess of           employment                  Derivative                   Employee                                                            Short Term 
                                                                                                           Capital                          Benefit                     Financial                             Share                        Trading                           Timing 
                                                                                                 Allowances              Obligations             Instruments                     Schemes                           Losses               Differences
                                                                                                                     £m                                    £m                                    £m                                    £m                                    £m                                    £m

At 31 December 2020

(Charge)/credit to income
Charge to other comprehensive 
income

At 31 December 2021

(Charge)/credit to income
Charge to shareholders equity
Credit to other comprehensive 
income

At 31 December 2022

0.1

–

–

0.1

–
–

–

0.1

2.8

(0.3)

(2.1)

0.4

(0.4)
–

2.6

2.6

0.2

–

(0.3)

(0.1)

–
–

0.3

0.2

0.3

–

–

0.3

–
(0.1)

–

0.2

0.3

0.3

–

0.6

0.7
–

–

1.3

0.3

(0.3)

–

–

–
–

–

–

– 
– 
(0.1) 
– 
– 

(0.1) 

Total 
£m 

4.0 

(0.3) 

(2.4) 

1.3 

0.3 
(0.1) 

2.9 

4.4 

Deferred income taxes at the balance sheet date have been measured at an effective deferred tax rate of 25.6% as at 31 December 2022 (2021: 
22.6%). The impact of the change in tax rates has been a £0.1 million charge (2021: £0.2 million charge) to income. 

The Company has estimated that £nil of the Company’s deferred income tax asset will be realised in the next 12 months. This is management’s 
current best estimate and may not reflect the actual outcome in the next 12 months. 

7

INVESTMENTS 

Investment in subsidiary undertakings 
Cost 
Brought forward
Additions
Movement relating to share options

Carried forward

Accumulated impairment 
Brought forward
Impairment

Carried forward

Carrying amount 

Opening

Closing

2022
£m

579.5
–
0.4

579.9

10.6
–

10.6

568.9

569.3

2021 
£m

576.3 
3.1 
0.1 

579.5 

10.6 
– 

10.6 

565.7 

568.9 

Particulars of subsidiary undertakings are shown in note 22 of the Company Financial Statements. 

The Directors deem the investments to be recoverable due to the future forecasts of the Group. 

181

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176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 182

182

Notes to the Company Financial 
Statements Continued >

8

TRADE AND OTHER RECEIVABLES 

Amounts falling due within one year: 
Receivables from subsidiaries
Prepayments and other receivables

Amounts falling due after more than one year: 
Receivables from subsidiaries

2022
£m

–
0.1

0.1

5.3

5.3

2021 
£m 
Restated

0.1 
0.1 

0.2 

10.8 

10.8 

Amounts owed by subsidiaries due within one year relate to invoiced services and are due according to the invoice terms. 

The prior year has been restated to reclass balances of £196.5 million as current liabilities (previously shown as non-current assets) to net down 
subsidiaries’ balances relating to the same legal entity. 

Amounts owed by subsidiaries due after more than one year are unsecured and have no fixed date of repayment and the Company has no 
present intention of demanding repayment in less than 12 months and therefore the amounts have been presented as non-current assets. 
Balances are interest bearing with interest charged based on one month GBP SONIA plus 0.1193% Credit Adjustment Spread plus a 3.75% 
margin. The fair value of these amounts is considered to be the same as their carrying value as they bear interest at a rate considered by 
Directors to be a market rate. 

All Company receivables (including those from related parties) are not yet due or impaired. 

All receivable balances at the balance sheet date are denominated in Sterling (2021: Sterling) and are held at amortised cost. 

9

TRADE AND OTHER PAYABLES (CURRENT) 

Trade payables
Other payables
Other taxation and social security liabilities
Accruals
Payables to Subsidiaries

2022
£m

0.2
0.1
0.3
1.4
339.4

341.4

2021 
£m  
Restated

0.3 
0.6 
0.3 
1.5 
322.1 

324.8 

All trade and other payable balances at the balance sheet date are denominated in Sterling (2021: Sterling) and are held at amortised cost. 
Given their short term nature there is to be no difference between this and their fair value. 

The prior year has been restated to present balances payable to subsidiaries as current liabilities rather than non-current liabilities. 
Management have reassessed the requirements of IAS1 where the company requires an unconditional right to defer settlement. Whilst the 
subsidiaries still do not intend to recall the outstanding liabilities, the balances are shown as current as it has been determined the company 
does not have an unconditional right to defer settlement.. 

The prior year has also been restated to reclass balances of £196.5 million as current liabilities (previously non-current assets) to net down 
subsidiaries’ balances relating to the same legal entity. 

10

BORROWINGS 

Current 
Overdraft
Bank loans

Non-current 
Bank loans

Total Borrowings

The maturity of non-current bank loans is as follows: 
– Between one and two years
– Unamortised issue costs of bank loans

2022
£m

2021 
£m

5.3                                                             9.6 
(0.2)                                                           (0.1) 

5.1                                                                      9.5 

14.7                                                           18.0 

19.8                                                           27.5 

15.0                                                           18.0 
(0.3)                                                               – 

14.7                                                                   18.0 

 
 
 
176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 183

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BORROWINGS (Continued) 
All Group bank loans are held by the Company. Full details of Group facilities are provided in note 22 of the Consolidated Financial Statements. 

The overdraft and secured bank loans are stated net of unamortised issue costs of £0.5 million (2021: £0.1 million) of which £0.2 million is included 
within current borrowings (2021: £0.1 million) and £0.3 million is included within non-current borrowings (2021: £nil within non-current borrowings). 

The Group has two overdraft facilities for £5.0 million and £3.0 million with two of its principal bankers (2021: £5.0 million and £3.0 million). Certain 
cash balances in certain Group bank accounts can be offset with overdrawn balances in those bank accounts. The maximum amount any 
individual Company may be overdrawn, with each bank, is £10.0 million and £5.0 million respectively (2021: £10.0 million and £5.0 million). 

11

LEASE LIABILITIES 

At 31 December 2020

Reassessment and modifications
Lease liability payments (including finance costs)

At 31 December 2021

At 31 December 2022

Lease liabilities are comprised of the following balance sheet amounts: 

Amounts due within one year (Lease liabilities, Current Liabilities)
Amounts due more than one year (Lease liabilities, Non-current Liabilities)

Lease liabilities are as follows: 

Not more than one year 
Minimum lease payments
Interest element

Present value of minimum lease payments

More than one year 
Minimum lease payments
Interest element

Present value of minimum lease payments

Properties 
£m

– 

0.4 
(0.1) 

0.3 

0.3 

2021 
£m

0.1 
0.2 

0.3 

2021 
£m

0.1 
– 

0.1 

0.2 
– 

0.2 

2022
£m

0.1
0.2

0.3

2022
£m

0.1
–

0.1

0.2
–

0.2

12

POST-EMPLOYMENT BENEFIT OBLIGATIONS 
Details of the Group’s pension schemes are provided in note 26 of the Consolidated Financial Statements. 

As at the 31 December 2022 and 31 December 2021 the entire Group liabilities under defined benefit schemes are held on the Company Balance 
Sheet. 

During the year the Company’s cost of defined contribution pension schemes was £0.1 million (2021: £0.1 million). 

13

14

DERIVATIVE FINANCIAL ASSETS AND LIABILITIES 
Details of derivative financial liabilities are shown in note 27 of the Consolidated Financial Statements. All of the Group’s derivative financial 
liabilities are held by the Company. 

CONTINGENT LIABILITIES 
The Company has guaranteed the banking facilities of certain UK subsidiary undertakings under a cross guarantee arrangement. No losses are 
expected to result from this arrangement. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 184

184

Notes to the Company Financial 
Statements Continued >

15

16

SHARE CAPITAL 

SHARE CAPITAL 
Issued and Fully Paid

Shares

Ordinary shares of 10p each: 
At start of year                                                                                                                                445,256,639
New shares issued                                                                                                                                              –
Share buyback                                                                                                                                    (6,105,293)

2022
£m

44.5
–
(0.6)

Shares

444,211,100
1,045,539
–

At end of year                                                                                                                                   439,151,346

43.9

445,256,639

Full details relating to the issue of Ordinary shares in the prior year are shown in note 29 of the Consolidated Financial Statements. 

16

SHARE PREMIUM 

Balance brought forward
Received on allotment of shares

Balance carried forward

2022
£m
16.8
–

16.8

17

RECONCILIATION OF MOVEMENTS IN SHAREHOLDERS’ EQUITY 

2022
£m
(Loss)/profit for the year                                                                                                                                                                           (3.4)

                                                                                                                                                                                                                              (3.4)
Other recognised gains and losses relating to the year: 
Issue of share capital                                                                                                                                                                                     –
Share option (value of employee services)                                                                                                                                    0.8
Deferred tax on share options                                                                                                                                                              (0.1) 
Purchase of own shares by EBT                                                                                                                                                               –
Share buybacks                                                                                                                                                                                           (5.7)
Dividends paid                                                                                                                                                                                             (3.5)
Re-measurement and experience (losses)/gains (net of taxation)                                                                                  (7.4)
Cash flow hedges movement (net of taxation)                                                                                                                         (0.8)

Net (reduction)/addition to Shareholders’ equity                                                                                                                    (20.1)

Opening Shareholders’ equity                                                                                                                                                           227.0

Closing Shareholders’ equity                                                                                                                                                             206.9

2021 
£m 

44.4 
0.1 
– 

44.5 

2021 
£m
16.3 
0.5 

16.8 

2021 
£m
0.9 

0.9 

0.6 
0.5 

(0.1) 
– 
– 
8.9 
1.3 

12.1 

214.9 

227.0 

18

ANALYSIS OF NET DEBT 
Net debt is calculated as total borrowings plus lease liabilities less cash and cash equivalents, less unamortised facility fees. Non-cash changes 
represent the effects of the recognition and subsequent amortisation of fees relating to the bank facility and changing maturity profiles. 

Debt due within one year
Debt due after more than one year
Lease liabilities

Total debt and lease liabilities
Cash and cash equivalents

Net debt

At
1 January
2022
£m

0.1
(18.0)
(0.3)

(18.2)
(9.6)

(27.8)

Cash Flow
£m

Other
Non-cash
Changes
£m

At 
31 December 
2022 
£m 

0.3
3.4
–

3.7
4.3

8.0

(0.2)
(0.1)
–

(0.3)
–

(0.3)

0.2 
(14.7) 
(0.3) 

(14.8) 
(5.3) 

(20.1) 

 
 
 
 
176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 185

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ANALYSIS OF NET DEBT (Continued) 

At
1 January
2021
£m

Cash Flow
£m

Other
Non-cash
Changes
£m

At 
31 December 
2021 
£m 

Debt due within one year
Debt due after more than one year
Lease liabilities

Total debt and lease liabilities
Cash and cash equivalents

Net debt

0.2
0.2
–

0.4
4.6

5.0

19

RECONCILIATION OF NET CASH FLOW TO MOVEMENT IN NET DEBT 

Increases/(decrease) in cash in year
Decrease/(Increase) in debt financing

Change in net debt resulting from cash flows
New leases
Non-cash movement in unamortised bank facility fees

Movement in net debt in year
Opening net debt

Closing net debt

(0.1)
(0.2)
(0.4)

(0.7)
–

(0.7)

–
(18.0)
0.1

(17.9)
(14.2)

(32.1)

2022
£m

0.1 
(18.0) 
(0.3) 

(18.2) 
(9.6) 

(27.8) 

2021 
£m

4.3                                                          (14.2) 
3.7                                                           (17.9) 

8.0                                                          (32.1) 
–                                                           (0.4) 
(0.3)                                                          (0.3) 

7.7                                                         (32.8) 
(27.8)                                                           5.0 

(20.1)                                                        (27.8) 

20

RELATED PARTY TRANSACTIONS 
Transactions during the year between the Company and its subsidiaries, which are related parties, are eliminated on consolidation. These 
transactions are carried out on an arms-length basis. 

The following significant transactions with subsidiary undertakings occurred in the year: 

The following significant transactions with subsidiary undertakings occurred in the year: 

Interest paid
Interest received

2022
£m

2021 
£m

(2.8)                                                          (0.6) 
5.5                                                              7.4 

2.7                                                                      6.8 

The key management of the Company are considered to be only the Directors of the Company. The Directors are related parties of the 
Company and further details of their compensation is provided in note 5 of the Consolidated Financial Statements and in the Directors’ 
Remuneration Report. The Company did not enter into any form of loan arrangement with any Director during any of the years presented. 

21

EVENTS AFTER THE REPORTING PERIOD 
On 13 February 2023 we completed on the acquisition of the entire issued share capital of Regency Laundry Limited (‘Regency’) for a cash 
consideration of £5.75 million on a debt free, cash free basis and subject to an adjustment for normalised working capital. 

The unaudited revenue of Regency in the year ending 31 December 2022 as reported in its management accounts was £6.1 million. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 186

186

Notes to the Company Financial 
Statements Continued >

22

SUBSIDIARIES 
The company has a number of subsidiary companies, a list of which is shown below. 

Subsidiary companies at the balance sheet date

Principal Activity

Johnsons Textile Services Limited *                                                                                                         Textile and linen rental 
Lilliput (Dunmurry) Limited                                                                                                                         Non-trading company 
Johnson Group Properties PLC                                                                                                                 Property holding 
Semara Estates Limited *                                                                                                                            Property holding 
Fresh Linen Holdings Limited                                                                                                                    Holding company 
Johnson Investment Limited                                                                                                                      Holding company 
Semara Group Limited *                                                                                                                               Holding company 
Semara Investments Limited *                                                                                                                  Holding company 
Semara Contract Services Limited *                                                                                                      Holding company 
South West Laundry Holdings Limited                                                                                                Holding company 
Afonwen Laundry Limited *                                                                                                                        Non-trading company 
Ashbon Services Limited                                                                                                                              Non-trading company 
Bentley Textile Services Limited *                                                                                                             Non-trading company 
Bourne Services Group Limited                                                                                                                Non-trading company 
Bourne Textile Services Limited *                                                                                                             Non-trading company 
Caterers Linen Supply Limited *                                                                                                               Non-trading company 
Catering Linen Supply Limited *                                                                                                              Non-trading company 
Chester Laundry Limited                                                                                                                              Non-trading company 
Clayfull Limited                                                                                                                                                  Non-trading company 
Clifton Cleaning Limited                                                                                                                               Non-trading company 
Fresh Linen Limited *                                                                                                                                      Non-trading company 
Greenearth Cleaning Europe Limited                                                                                                   Non-trading company 
Greenearth Cleaning Limited                                                                                                                    Non-trading company 
Johnson Group Cleaners Trustee Company (no 1) Limited                                                       Non-trading company 
Johnson Group Cleaners Trustee Company (no 2) Limited                                                       Non-trading company 
Johnson Group Inc (UK) Limited                                                                                                               Non-trading company 
Johnson Group Management Services Limited                                                                              Non-trading company 
Johnson Group Pension Nominees Limited                                                                                       Non-trading company 
Johnson Hospitality Services Limited                                                                                                    Non-trading company 
Johnsons Hotel Linen Limited                                                                                                                   Non-trading company 
Johnsons Hotel, Restaurant and Catering Linen Limited                                                           Non-trading company 
Johnsons Restaurant and Catering Limited                                                                                      Non-trading company 
Johnsons Apparelmaster Limited                                                                                                           Non-trading company 
Johnsons Workwear Limited                                                                                                                     Non-trading company 
JSG PLC*                                                                                                                                                                Non-trading company 
London Linen Management Limited *                                                                                                 Non-trading company 
London Linen Supply Limited                                                                                                                   Non-trading company 
London Workwear Rental Limited *                                                                                                      Non-trading company 
Pure Laundry Limited *                                                                                                                                 Non-trading company 
Portgrade Limited                                                                                                                                           Non-trading company 
Quality Textile Services Limited                                                                                                                Non-trading company 
Roboserve Limited                                                                                                                                           Non-trading company 
Semara Nominees Limited *                                                                                                                      Non-trading company 
Semara Trustees Limited *                                                                                                                          Non-trading company 
South West Laundry Limited *                                                                                                                  Non-trading company 
Stalbridge Linen Services Limited *                                                                                                        Non-trading company 
StarCounty Textile Services Limited                                                                                                       Non-trading company 
Whiteriver Laundry Limited *                                                                                                                     Non-trading company 
Wintex UK Limited                                                                                                                                           Non-trading company 
Zip Textiles (Services) Limited                                                                                                                    Non-trading company 

Johnson Service Group PLC owns directly or indirectly the entire share capital of each of these companies. The share capital of the companies 
annotated * are held through intermediate holding companies. All companies above are incorporated in Great Britain and registered in 
England and Wales, apart from Clayfull Limited which is registered in Scotland and Lilliput (Dunmurry) Limited which is registered in Northern 
Ireland. The registered office for all the companies listed above is Johnson House, Abbots Park, Monks Way, Preston Brook, Runcorn, Cheshire, 
WA7 3GH apart from Lilliput (Dunmurry) Limited whose registered address is 9, City Business Park, Dunmurry, Belfast, BT17 9GX. 

Under Section 479A of the Companies Act 2006, exemption from an audit of the financial statements for the financial year ended 31 December 
2022 has been taken by Lilliput (Dunmurry) Limited (NI001375). As required, the Company guarantees all outstanding liabilities to which the 
subsidiary company is subject to at the end of the financial year until they are satisfied in full, and the guarantee is enforceable against the 
Company by any person to whom the subsidiary company is liable in respect of those liabilities. 

 
176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 187

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176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 188

188

189  Financial Calendar
190  Notice of Annual General Meeting
200  Directors and Advisors

176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 189

189

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5

SHAREHOLDER 
INFORMATION

FINANCIAL CALENDAR
Results announcement for the year to

December 2022

7 March 2023

Results announcement for the half year to

June 2023
September 2023

Annual General Meeting
4 May 2023

 
 
 
 
 
 
 
 
 
 
176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 190

190

Notice of Annual General Meeting

Company Number: 00523335

This Document is important and requires your immediate attention. If you are in any doubt as to any aspect of the contents of this Document or 
the action you should take, you are recommended to consult immediately your stockbroker, solicitor, accountant or other independent adviser 
authorised under the Financial Services and Markets Act 2000 if you are resident in the United Kingdom or, if you reside elsewhere, another 
appropriately authorised financial adviser. 

If you have sold or otherwise transferred all of your shares in Johnson Service Group PLC, please pass this document as soon as possible to the 
purchaser or transferee, or to the person who arranged the sale or transfer so they can pass these documents to the person who now holds the shares. 

Dear Shareholder. 
I am pleased to be writing to you with details of the 2023 Annual General Meeting (the ‘Meeting’ or the ‘AGM’) of Johnson Service Group PLC (‘JSG’ or the 
‘Company’) which will be held at the DoubleTree by Hilton Hotel & Spa Chester, Warrington Road, Hoole, Chester, CH2 3PD on Thursday 4 May 2023 at 
11:00am. 

BUSINESS OF THE MEETING 
The formal notice of the AGM is set out on pages 192 to 199 and full details of the Resolutions to be proposed at the AGM are contained in the 
Explanatory Notes on pages 196 to 199. 

FORM OF PROXY 
As we did last year, and in order to reduce the Company’s environmental impact, our intention is to once again remove paper from the voting process 
as far as possible. As a result, you will not receive a hard copy Form of Proxy for the AGM but instead you will be able to register your vote 
electronically. 

You are, therefore, asked to vote in one of the following ways: 

•

•

Register your vote online through our Registrar’s portal – www.signalshares.com. You will need to log into your Signal Shares account or register if 
you have not previously done so. 

CREST members may utilise the CREST electronic proxy appointment service in accordance with the instructions provided in Accompanying Note 
5 below. 

If you prefer, you may request a hard copy Form of Proxy from our Registrar, Link Group, using the telephone number or address shown within 
Accompanying Note 2 below and return it to Link Group at the address shown on the Form of Proxy. 

All Forms of Proxy, whether registered online, electronic or hard copy, must be received by the Company’s Registrar no later than 11:00am on Tuesday 
2 May 2023 or, if the meeting is adjourned, by the time which is 48 hours before the start time of the adjourned meeting. 

Further details are provided in Accompanying Note 3 below. If you need help with completing the Form of Proxy online, please contact the Company’s 
Registrar. 

HOW TO VOTE 
Your vote is important to us. We strongly encourage you to vote in advance of the meeting by appointing the Chair of the Meeting as your proxy. Our 
Registrar, Link Group, must receive your Form of Proxy containing your voting instructions by 11:00am on Tuesday 2 May 2023 at the latest to ensure that 
your vote is counted. Details of how to submit a Form of Proxy are set out in Accompanying Note 4 below. 

176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 191

BOARD RECOMMENDATIONS 
The Directors believe that each of the proposed Resolutions to be considered at the AGM is in the best interests of the Company and its Shareholders 
as a whole, and recommend that all Shareholders vote in favour of all Resolutions, as they intend to do in respect of their own shareholdings. 

The results of the voting on all Resolutions will be announced via the Regulatory News Service and published on our website as soon as practicable 
following the conclusion of the AGM. 

Jock Lennox 
Non-Executive Chair 
6 March 2023 

191

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176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 192

192

Notice of Annual General Meeting 
Continued >

NOTICE is hereby given that the Annual General Meeting of Johnson Service Group PLC will be held at the DoubleTree by Hilton Hotel & 
Spa Chester, Warrington Road, Hoole, Chester, CH2 3PD on Thursday 4 May 2023 at 11:00am to transact the business set out in the 
Resolutions below. 

Resolutions 1 to 13 (inclusive) will be proposed as Ordinary Resolutions and Resolutions 14 to 16 (inclusive) will be proposed as Special Resolutions. 

The business of the meeting will be to consider, and if thought fit, to pass the following Resolutions: 

ORDINARY RESOLUTIONS 

Annual Report and Accounts 
1. 

To receive and adopt the financial statements for the year ended 31 December 2022 together with the reports of the Directors and the auditor on 
those financial statements. 

Directors’ Remuneration Report 
2. 

To approve the Directors’ Remuneration Report as set out on pages 85 to 109 of the 2022 Annual Report.  

Final Dividend 
3. 

To confirm the payment of the interim dividend of 0.8 pence per Ordinary Share and to declare a final dividend of 1.6 pence per Ordinary Share 
for the year ended 31 December 2022.  

Election and Re-election of Directors 
4. 

To re-elect Jock Lennox as a Director. 

5. 

6. 

7. 

8.

9.

To re-elect Peter Egan as a Director. 

To re-elect Yvonne Monaghan as a Director. 

To re-elect Chris Girling as a Director. 

To re-elect Nick Gregg as a Director. 

To elect Nicola Keach as a Director, who was appointed as a Director by the Board subsequent to the previous Annual General Meeting of the 
Company. 

Articles of Association – Maximum Aggregate Fees Payable to Non-Executive Directors 
10.  That the maximum aggregate fees per annum payable by the Company to its Non-Executive Directors, as stated in the Company’s Articles of 

Association, be increased from £250,000 to £500,000. 

External Auditor’s Appointment and Remuneration 
11. 

To reappoint Grant Thornton UK LLP as auditor to the Company until the conclusion of the next general meeting at which accounts are laid 
before the Company. 

12.  To authorise the Audit Committee to determine the remuneration of the auditor. 

Directors’ Authority to Allot Shares 
13. 

In substitution for all existing and unexercised authorities and powers, the Directors of the Company be and they are hereby generally and 
unconditionally authorised for the purposes of section 551 of the Companies Act 2006 to exercise all powers of the Company to allot equity 
securities (as defined in section 560 of the Companies Act 2006) (“Equity Securities”) to such persons at such times and on such terms and 
conditions as the Directors may determine and subject always to the Articles of Association, provided that the aggregate of the nominal amount 
of such Equity Securities that may be allotted under this authority shall not exceed £14,428,751. 

This authority shall, unless previously renewed, varied or revoked by the Company in general meeting, expire at the conclusion of the next Annual 
General Meeting of the Company to be held after the passing of this Resolution or, if earlier, on 1 July 2024, save that the Directors of the Company 
may, before such expiry make an offer or agreement which would or might require Equity Securities to be allotted after such expiry and the 
Directors of the Company may allot Equity Securities in pursuance of any such offer or agreement as if the authority conferred hereby had not 
expired. 

All unutilised authorities previously granted to the Directors of the Company under section 551 of the Companies Act 2006 shall cease to have 
effect at the conclusion of the Annual General Meeting (save to the extent that the same are exercisable pursuant to section 551(7) of the 
Companies Act 2006 by reason of any offer or agreement made prior to the date of this Resolution which would or might require equity securities 
to be allotted on or after that date). 

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SPECIAL RESOLUTIONS 

Disapplication of Pre-emption Rights 
14.  Subject to and conditional upon the passing of the Ordinary Resolution numbered 13 in this notice of Annual General Meeting of the Company 
and in substitution for all existing and unexercised authorities and powers, the Directors of the Company be and are hereby generally and 
unconditionally empowered pursuant to section 570 of the Companies Act 2006 to allot Equity Securities for cash pursuant to the authority 
conferred upon them by the Ordinary Resolution numbered 13 in this notice of Annual General Meeting of the Company and / or sell ordinary 
shares held by the Company as treasury shares for cash as if section 561 of the Companies Act 2006 did not apply to any such allotment of Equity 
Securities or sale of ordinary shares held by the Company as treasury shares, provided that this power shall be limited to: 

(i) 

the allotment of Equity Securities in connection with a rights issue or similar offer to or in favour of ordinary Shareholders where the Equity 
Securities respectively attributable to the interests of all ordinary Shareholders are proportionate (as nearly as may be) to the respective 
numbers of shares held by them on that date provided that the Directors of the Company may make such exclusions or other arrangements 
to deal with any legal or practical problems under the laws of any territory or the requirement of any regulatory body or any stock exchange 
or with fractional entitlements as they consider necessary or expedient;  

(ii) 

the allotment (otherwise than pursuant to sub paragraph (i) above) of Equity Securities pursuant to the authority granted under the 
Ordinary Resolution numbered 13 in this notice of Annual General Meeting or sale of treasury shares up to an aggregate nominal amount of 
£4,238,625 (representing approximately 10% of the Company’s issued share capital (excluding treasury shares) as at 6 March 2023); and 

(iii)  the allotment of Equity Securities or sale of treasury shares (otherwise than under sub-paragraphs (i) or (ii) above) up to an aggregate 

nominal amount equal to 20 per cent of any allotment of Equity Securities or sale of treasury shares from time to time under sub-paragraph 
(ii) above, such authority to be used only for the purposes of making a follow-on offer which the Directors of the Company determine to be of 
a kind contemplated by paragraph 3 of Section 2B of the Statement of Principles on Disapplying Pre-Emption Rights most recently 
published by the Pre-Emption Group prior to the date of this notice. 

This power shall, unless previously renewed, varied or revoked by the Company in general meeting, expire at the conclusion of the next Annual 
General Meeting of the Company to be held after the passing of this Resolution or, if earlier, on 1 July 2024, save that the Company may before 
such expiry make any offer or enter into any agreement which would or might require Equity Securities to be allotted (and treasury shares to be 
sold) after such expiry and the Directors of the Company may allot Equity Securities (and sell treasury shares) in pursuance of any such offer or 
agreement as if the power conferred hereby had not expired. All previous authorities under Section 571 of the Companies Act 2006 shall cease to 
have effect at the conclusion of the Annual General Meeting. 

15. Subject to and conditional upon the passing of the Ordinary Resolution numbered 13 in this notice of Annual General Meeting of the Company 

and in addition to any authority granted under the Special Resolution numbered 14 in this notice of Annual General Meeting of the Company, the 
Directors of the Company be and are hereby generally and unconditionally empowered pursuant to section 570 of the Companies Act 2006 to 
allot Equity Securities for cash pursuant to the authority conferred upon them by the Ordinary Resolution numbered 13 in this notice of Annual 
General Meeting of the Company and / or sell ordinary shares held by the Company as treasury shares for cash as if section 561 of the Companies 
Act 2006 did not apply to any such allotment of Equity Securities or sale of treasury shares, provided that this power shall be limited to the 
allotment of Equity Securities pursuant to the authority granted under the Ordinary Resolution numbered 13 in this notice of Annual General 
Meeting of the Company or the sale of treasury shares: 

(i)  up to an aggregate nominal amount of £4,238,625 (representing approximately 10% of the Company’s issued share capital (excluding 

treasury shares) as at 6 March 2023) such authority to be used only for the purposes of financing (or refinancing, if the authority is to be used 
within twelve months after the original transaction) a transaction which the Directors of the Company determine to be an acquisition or 
other specified capital investment of a kind contemplated by the Statement of Principles on Disapplying Pre-Emption Rights most recently 
published by the Pre-Emption Group prior to the date of this notice of Annual General Meeting of the Company; and 

(ii) 

(otherwise than under sub-paragraph (i) above) up to an aggregate nominal amount equal to 20 per cent of any allotment of Equity 
Securities or sale of treasury shares from time to time under sub-paragraph (i) above, such authority to be used for the purposes of making a 
follow-on offer which the Directors of the Company determine to be of a kind contemplated by sub-paragraph 3 of Section 2B of the 
Statement of Principles on Disapplying Pre-Emption Rights most recently published by the Pre-Emption Group prior to the date of this notice 
of Annual General Meeting of the Company. 

This power shall, unless previously renewed, varied or revoked by the Company in general meeting, expire at the conclusion of the next Annual 
General Meeting of the Company to be held after the passing of this Resolution or, if earlier, on 1 July 2024, save that the Company may before 
such expiry make any offer or enter into any agreement which would or might require Equity Securities to be allotted (and treasury shares to be 
sold) after such expiry and the Directors of the Company may allot Equity Securities (and sell treasury shares) in pursuance of any such offer or 
agreement as if the power conferred hereby had not expired. All previous authorities under Section 571 of the Companies Act 2006 shall cease to 
have effect at the conclusion of the Annual General Meeting. 

Purchase of Own Shares 
16. 

In accordance with article 11 of the Articles of Association, the Directors of the Company be and are hereby generally and unconditionally 
authorised for the purposes of section 701 of the Companies Act 2006 to make market purchases (within the meaning of section 693(4) of the 
Companies Act 2006) of ordinary shares of 10 pence each in the capital of the Company (“Ordinary Shares”) on such terms and in such manner as 
the Directors of the Company may from time to time determine, provided that: 

(i) 

the maximum aggregate number of Ordinary Shares that may be purchased under this authority is 43,286,254 (representing approximately 
10% of the Company’s issued share capital (excluding treasury shares) as at 6 March 2023); 

 
 
 
 
 
 
 
 
 
 
 
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(ii) 

the minimum price which may be paid for each Ordinary Share is 10 pence, exclusive of attributable expenses payable by the Company (if 
any); and 

(iii)  the maximum price which may be paid for each Ordinary Share is the higher of: 

a)  an amount equal to not more than 105% of the average of the middle market quotations for the Ordinary Shares as derived from the 

London Stock Exchange Daily Official List for the five business days immediately preceding the day on which the purchase is made; 
and 

b) 

the higher of the price of the last independent trade of Ordinary Shares and the highest current independent bid for Ordinary Shares 
on the trading venue where the purchase is carried out, 

in each case, exclusive of attributable expenses payable by the Company (if any). 

The authority hereby conferred shall, unless previously renewed, varied or revoked by the Company in general meeting, expire at the conclusion of 
the next Annual General Meeting of the Company held after the passing of this Resolution or, if earlier, on 1 July 2024 save in relation to purchases 
of Ordinary Shares the contract for which was concluded before the expiry of this authority and which will or may be executed wholly or partly 
after such expiry, where the Company may make a purchase of Ordinary Shares in pursuance of any such contract. 

All previous unutilised authorities for the Company to make market purchases of Ordinary Shares are revoked, except in relation to the purchase 
of shares under a contract or contracts concluded before the date of this Resolution and where such purchase has not yet been executed. 

All Shareholders are strongly encouraged to vote by appointing the Chair of the Meeting as their proxy in advance of the AGM. 

By Order of the Board 

Christopher Clarkson  
Company Secretary 
6 March 2023 

Johnson Service Group PLC 
Abbots Park, Monks Way, Preston Brook, Cheshire, WA7 3GH

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Accompanying Notes 

1. 

Entitlement to Attend or Vote at the AGM 

Pursuant to Regulation 41 of the Uncertificated Securities Regulations 2001, the Company specifies that only those Shareholders registered in the Register of Members 
of the Company at close of business on 2 May 2023 or, in the event that the Meeting is adjourned, in the Register of Members at close of business on the date which is 
two days prior to the date fixed for holding any adjourned meeting, shall be entitled to attend or vote at the Meeting in respect of the number of shares registered in 
their name at the relevant time. Changes to entries on the Register of Members after that time shall be disregarded in determining the rights of any person to attend 
or vote at the Meeting. 

2. 

Contacting the Company’s Registrar 

You can write to the Company’s Registrar at the address below: 

Link Group 
10th Floor, Central Square 
29 Wellington Street 
Leeds 
LS1 4DL 

Alternatively, you can call Link Group on 0371 664 0300. Calls are charged at the standard geographic rate and will vary by provider. Calls outside the United Kingdom 
will be charged at the applicable international rate. Lines are open between 09:00 - 17:30 (GMT), Monday to Friday excluding public holidays in England and Wales. 

When contacting the Registrar please ensure you provide your unique Investor Code (IVC), which can be found on a share certificate. Alternatively, you can sign in to 
www.signalshares.com to obtain your IVC. 

3. 

Voting 

In order to reduce the Company’s environmental impact, our intention is to remove paper from the voting process as far as possible. As a result, you will not receive a 
Form of Proxy for the AGM in the post. 

You are, therefore, asked to register your vote online through our Registrar’s portal – www.signalshares.com. You will need to log into your Signal Shares account or 
register if you have not previously done so. To log in or register, you will need your Investor Code (IVC), which is printed on your share certificate or may be obtained by 
contacting the Company’s Registrar, Link Group, whose contact details are set out in Accompanying Note 2 above. 

CREST members may utilise the CREST electronic proxy appointment service in accordance with the instructions provided in Accompanying Note 5 below. 

If you prefer, you may request a hard copy Form of Proxy from Link Group, using the contact details set out in Accompanying Note 2 above, and return it to Link Group 
at the address shown on the form. 

All Forms of Proxy, whether online, electronic or hard copy, must be received by the Company’s Registrar no later than 11:00am on 2 May 2023 or, if the meeting is 
adjourned, by the time which is 48 hours before the start time of the adjourned meeting. 

If you need help with completing the Form of Proxy online, please contact the Company’s Registrar. 

4. 

Proxies 

Shareholders are entitled to appoint a proxy to exercise all or any of their rights to attend, speak and vote on their behalf at the Meeting. A Shareholder may appoint 
more than one proxy in relation to the AGM provided that each proxy is appointed to exercise the rights attached to a different share or shares held by that 
Shareholder. A proxy need not be a Shareholder of the Company. You can only appoint a proxy by using the procedures set out in these notes. 

Shareholders can complete the Form of Proxy online as further detailed in Accompanying Note 3 above. As an alternative, you may request a hard copy Form of Proxy 
by calling, or writing to, Link Group using the contact details provided in Accompanying Note 2 above. To appoint more than one proxy you may photocopy the Form 
of Proxy. Please indicate the proxy holders and the number of shares in relation to which they are authorised to act as your proxy (which, in aggregate, should not 
exceed the number of shares held by you). Please also indicate if the proxy instruction is one of multiple instructions being given. All Forms of Proxy must be signed and 
returned to Link Group at the above address together in the same envelope. 

Shareholders who are CREST members may use the electronic proxy voting service as described below. 

To be valid, any Form of Proxy or other instrument appointing a proxy, together with any power of attorney or other authority under which it is signed (or a duly 
certified copy), must be received by post or (during normal business hours only) by hand at the Company’s Registrar no later than 11:00am on Tuesday 2 May 2023. 

Shareholders are encouraged to ensure that they contact Link Group in sufficient time ahead of the AGM to allow any request for a paper Form of Proxy to be 
processed, dispatched and (following completion) subsequently returned to the Registrar. 

The return of a completed Form of Proxy or other such instrument or any CREST Proxy Instruction (as described below) will not prevent a Shareholder attending the 
AGM and voting in person. 

5. 

CREST 

CREST members who wish to appoint a proxy or proxies by utilising the proxy voting service may do so for the meeting (and any adjournment thereof) by following 
the procedures described in the CREST Manual. CREST Personal Members or other CREST sponsored members (and those CREST members who have appointed a 
voting service provider) should refer to their CREST sponsor or voting service provider, who will be able to take the appropriate action on their behalf. 

In order for a proxy appointment made by means of CREST to be valid, the appropriate CREST message (a “CREST Proxy Instruction”) must be properly authenticated 
in accordance with CREST’s specifications and must contain the information required for such instructions, as described in the CREST Manual. The message (regardless 
of whether it relates to the appointment of a proxy or to an amendment to the instruction given to a previously appointed proxy) must, in order to be valid, be 
transmitted so as to be received by the issuer’s agent (ID “RA10”) by the latest time(s) for receipt of proxy appointments specified in, or in a note to, the Notice of 
Meeting. For this purpose, the time of receipt will be taken to be the time (as determined by the timestamp applied to the message by the CREST Applications Host) 
from which the issuer’s agent is able to retrieve the message by enquiry to CREST in the manner prescribed by CREST. 

CREST members (and, where applicable, their CREST sponsors or voting service providers) should note that CREST does not make available special procedures in 
CREST for any particular messages. Normal system timings and limitations will therefore apply in relation to the input of CREST Proxy Instructions. It is the responsibility 
of the CREST member concerned to take (or, if the CREST member is a CREST personal member or sponsored member or has appointed a voting service provider, to 
procure that their CREST sponsor or voting service provider takes) such action as shall be necessary to ensure that a message is transmitted by means of the CREST 
system by any particular time. In this connection, CREST members (and, where applicable, their CREST sponsors or voting service providers) are referred, in particular, to 
those sections of the CREST Manual concerning practical limitations of the CREST system and timings. 

The Company may treat as invalid a CREST Proxy Instruction in the circumstances set out in Regulation 35(5)(a) of the Uncertificated Securities Regulations 2001. 

 
 
 
 
 
 
 
 
 
 
 
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6. 

Documents Available for Inspection 

The following documents will be available for inspection at the Registered Office of the Company during normal business hours on any business day (Saturdays, 
Sundays and public holidays excluded) from the date of this Notice until the close of the Meeting and at the place of the Meeting for 15 minutes prior to and during 
the Meeting: 

(i) 

(ii) 

the Register of Directors’ interests kept by the Company under Section 809 of the Companies Act 2006; 

copies of all service agreements between the Executive Directors and the Company together with other appropriate documentation; and 

(iii) 

copies of the terms and conditions of appointment of the Non-Executive Directors. 

So that appropriate arrangements can be made for Shareholders wishing to inspect documents, we request that Shareholders contact the Company Secretary by 
email at enquiries@jsg.com in advance of any visit to ensure that access can be arranged. Any such access will be subject to health and safety requirements and any 
limits on gatherings, social distancing or other measures imposed or recommended by the Government. 

7. 

Corporate Representatives 

Any corporation which is a member can appoint one or more corporate representatives who may exercise on its behalf all of its powers as a member provided that 
they do not do so in relation to the same shares. 

8. 

Shareholder Rights and AGM Business 

Subject to the provisions of section 338 of the Companies Act 2006, members representing at least 5% of the total voting rights of all members (or at least 100 
members who would have the right to vote at the meeting and who hold shares on which there has been paid an average sum per member of at least £100) may 
have the right to require the Company: 

(i) 

to give, to members of the Company entitled to receive notice of the meeting, notice of a Resolution which may properly be moved and is intended to be moved 
at the meeting; and/or 

(ii) 

to include in the business to be dealt with at the meeting any matter (other than a proposed Resolution) which may be properly included in the business. 

A Resolution may properly be moved or a matter may properly be included in the business unless: 

(i) 

(ii) 

(iii) 

(in the case of a Resolution only) it would, if passed, be ineffective (whether by reason of inconsistency with any enactment or the Company’s constitution or 
otherwise); 

it is defamatory of any person; or 

it is frivolous or vexatious. 

Such a request may be in hard copy form or in electronic form, must identify the Resolution of which notice is to be given or the matter to be included in the business, 
must be authenticated by the person or persons making it, must be received by the Company not later than six weeks before the meeting, and (in the case of a matter 
to be included in the business only) must be accompanied by a statement setting out the grounds for the request. 

9. 

Shareholders’ Right to Ask Questions at the AGM 

Any member attending the meeting would have the right to ask questions relating to the business of the AGM in accordance with section 319A of the Companies Act 
2006. The Company must cause to be answered any such question relating to the business being dealt with at the Meeting but no such answer need be given if: 

(i) 

(ii) 

to do so would interfere unduly with the business of the Meeting or involve the disclosure of confidential information; 

the answer has already been given on a website in the form of an answer to a question; or 

(iii) 

it is undesirable in the interests of the Company or the good order of the meeting that the question be answered. 

10.  Total Voting Rights 

As at 6 March 2023 (being the last business day prior to publication of this notice) the Company’s issued share capital consists of 433,791,800 Ordinary Shares carrying 
one vote each. The total voting rights in the Company as at 6 March 2023 are, therefore, 432,862,547 (excluding treasury shares). 

Explanatory Notes 

The following notes give an explanation of the proposed Resolutions. 

Resolutions 1 to 13 (inclusive) are proposed as Ordinary Resolutions. This means that for each of those Resolutions to be passed, more than half of the votes cast must be in 
favour of the Resolution. Resolutions 14 to 16 (inclusive) are proposed as Special Resolutions. This means that for each of those Resolutions to be passed, at least three-
quarters of the votes cast must be in favour of the Resolution. 

The Directors consider the passing of all of the Resolutions to be in the best interests of the Company and its Shareholders and accordingly recommend that you vote in 
favour of these Resolutions as they intend to do so in respect of their own shareholdings. 

Annual Report and Accounts (Resolution 1) 

The Directors of the Company must present the audited accounts for the year ended 31 December 2022 to the AGM. 

Directors’ Remuneration Report (Resolution 2) 

It is proposed that the Directors’ Remuneration Report for the financial year ended 31 December 2022, as set out on pages 85 to 109 of the Annual Report, be approved. The 
Directors’ Remuneration Report contains, inter alia, details of the Directors who were members of the Remuneration Committee, a forward looking statement of the 
Company’s policy on Directors’ remuneration for subsequent financial years, a performance graph showing the Company’s Total Shareholder Return compared with the 
return on the FTSE Industrial Goods and Services Index, details of the Directors’ service agreements, the ‘Single Total Figure of Remuneration’ table and specific disclosures 
relating to each Director’s remuneration. 

Declaration of a Dividend (Resolution 3) 

A final dividend can only be paid after the Shareholders at a general meeting have approved it. A final dividend of 1.6 pence per Ordinary Share is recommended by the 
Directors for payment to Shareholders who are on the Register at the close of business on 14 April 2023. If approved, the date of payment of the final dividend will be 12 May 
2023. The ex-dividend date is 13 April 2023. An interim dividend of 0.8 pence per Ordinary Share was paid on 4 November 2022. 

Election and Re-election of Directors (Resolutions 4 to 9 inclusive) 

Provision 18 of the Financial Reporting Council’s 2018 UK Corporate Governance Code (the ‘Code’), requires all Directors to be subject to annual re-election. Biographical 
details of all the Directors offering themselves for re-election or election, as applicable, are set out on page 56 of the 2022 Annual Report and are also available for viewing 
on the Company’s website (www.jsg.com). In addition, a final summary of engagement with Shareholders following the Company’s annual general meeting in May 2022 is 
provided on page 73 of the 2022 Annual Report.  

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Following the independent, formal, external evaluation of the Board and its committees conducted in the final quarter of 2021 by Gould Consulting (which is independent of, 
and has no other links to, the Company) which identified a number of actions to help improve the performance and effectiveness of the Board (“Board Improvement Plan”), 
the Board agreed that, for 2022, an evaluation of the Board would be conducted internally by way of questionnaire for completion by each Board member. The 
questionnaire was designed to encourage thought provoking and candid responses in relation to several aspects of Board performance during the year, in particular, with 
regard to the implementation of the Board Improvement Plan and views on future focus topics for the Board. The Chair then arranged individual, one-to-one, meetings with 
each Board member to discuss the aggregated and anonymised questionnaire responses. Overall conclusions were then presented and discussed at the meeting of the 
Board in January 2023. Further details are provided on pages 72 to 73 of the 2022 Annual Report. Additionally, the Independent Non-Executive Directors conducted a 
performance evaluation of the Chair, after taking into account the views of the Executive Directors. Furthermore, the Remuneration Committee regularly reviewed the 
performance of each Executive Director. 

As a result of these reviews and evaluations, it is considered that the performance of each Director continues to be effective, that each Director demonstrates sufficient 
commitment to their role and that the contribution of each Director continues to be important to the Company’s long-term sustainable success. 

Articles of Association – Maximum Aggregate Fees Payable to Non-Executive Directors (Resolution 10) 

Under the Company’s Articles of Association, the total annual fees that may be paid to the Company’s Non-Executive Directors is limited to £250,000 in aggregate or such 
larger sum as the Company may, by Ordinary Resolution, determine. The current cap of £250,000 has been in place since 2003.  

Non-Executive Directors’ fees have, historically, been subject to periodic benchmarking to provide a degree of independent confirmation of the fee levels. Whilst the Board 
determined and approved the fees payable to the Non-Executive Directors, and believes that the Non-Executive Directors’ fees are in line with market rates and 
appropriately reflect the time commitment and responsibilities of the role, the aggregate fees paid to the Non-Executive Directors in the financial years ended 31 December 
2021 (£279,000) and 31 December 2022 (£289,000) exceeded the current aggregate cap of £250,000 stated in the Company’s Articles of Association.  

Accordingly, as permitted by the Company’s Articles of Association, the Company seeks Shareholder approval to increase the maximum aggregate fees that the Company 
can pay to its Non-Executive Directors, as stated in the Articles of Association, from the current maximum cap of £250,000 to £500,000. The Board considers that this 
increased amount appropriately takes account of the effects of inflation, since 2003, on the current £250,000 cap; takes account of the increased number of Non-Executive 
Directors (following the appointment of Nicola Keach to the Board in June 2022); provides a degree of headroom to enable the Company to continue to pay its Non-
Executive Directors in accordance with letters of appointment, facilitate future additional Non-Executive Director appointments (for example, in support of Board succession 
planning activity) and increases in Non-Executive Director remuneration, ensuring that the Company has the ability to attract and retain suitably qualified Non-Executive 
Directors in future. In the meantime, the Board will continue to periodically benchmark Non-Executive Directors’ fees and continue to disclose, in the Annual Report, any 
changes in the level of Non-Executive Directors’ fees from year to year.  

If Shareholders decide not to approve the proposed increase to the aggregate Non-Executive Directors’ fees cap in the Articles of Association, the Company will need to 
restructure remuneration payable to its Non-Executive Directors. Any change to the remuneration of the Company’s Non-Executive Directors may impact the Company’s 
ability to retain and attract suitably qualified Non-Executive Directors. 

Appointment of the Auditor (Resolution 11) 

The Company is required to appoint the auditor at each general meeting at which accounts are presented, to hold office until the end of the next such meeting. 
Resolution 11, which is recommended by the Audit Committee, proposes the reappointment of the Company’s existing auditor, Grant Thornton UK LLP. 

Remuneration of the Auditor (Resolution 12) 

This Resolution follows best practice in corporate governance by separately seeking authority for the Audit Committee to determine the auditor’s remuneration. 

Renewal of Directors’ Authority to Allot Securities (Resolution 13) 

The Company’s Directors may only allot Ordinary Shares or grant rights over Ordinary Shares if authorised to do so by Shareholders. The authority granted at the 2021 AGM 
under section 551 of the Companies Act 2006 to allot relevant securities is due to expire at the conclusion of this year’s AGM. Accordingly, this Resolution seeks to grant a new 
authority to authorise the Directors to allot shares in the Company or grant rights to subscribe for, or convert any security into, shares in the Company and will expire at the 
conclusion of the next AGM of the Company in 2024 or, if earlier, the close of business on 1 July 2024. 

If passed, the authority granted by the passing of this Resolution will be limited to an aggregate nominal value of £14,428,751 of Ordinary Shares which represents 
approximately one third of the Ordinary share capital (excluding treasury shares) in issue as at 6 March 2023 (being the latest practicable date prior to publication of this 
Notice). If renewed, the authority will, unless previously renewed, varied or revoked by the Company in general meeting, expire at the conclusion of the next Annual General 
Meeting of the Company to be held after the passing of this Resolution or, if earlier, on 1 July 2024. 

Other than in respect of allotting Ordinary Shares in order to satisfy employee share schemes, the Directors have no present intention of exercising this authority. However, it 
is considered prudent to maintain the flexibility that this authority provides. The Company’s Directors intend to renew this authority annually. In addition, whilst the authority 
granted by the passing of this Resolution is determined by reference to the Company’s issued share capital (excluding treasury shares) as at 6 March 2023 (being the latest 
practicable date prior to publication of this Notice), in light of the Company’s Share Buyback Programme (as defined in the explanatory notes to Resolution 16, below) 
launched in September 2022 (which, unless ended earlier, is due to end no later than the Company’s Annual General Meeting) the Directors confirm that, in the event that the 
Directors exercise the authority granted by the passing of this Resolution, it is their intention to exercise the authority only up to the relevant limits by reference to the 
Company’s Ordinary share capital as at the date of the Annual General Meeting. 

Renewal of General Disapplication of Pre-emption Rights (Resolution 14) 

Under section 561(1) of the Companies Act 2006, if the Directors wish to allot any of the unissued shares or grant rights over shares or sell treasury shares for cash (other than 
pursuant to an employee share scheme) they must in the first instance offer them to existing Shareholders in proportion to their holdings. There may be occasions, however, 
when the Directors will need the flexibility to finance business opportunities by the issue of shares without a pre-emptive offer to existing Shareholders. This cannot be done 
under the Companies Act 2006 unless the Shareholders have first waived their pre-emption rights. 

In 2022, the Pre-Emption Group (which represents the Investment Association and the Pension and Lifetime Savings Association) published a revised statement of principles 
for the disapplication of pre-emption rights (the “Principles”). The Principles relate to issues of equity securities for cash other than on a pre-emptive basis (i.e. other than pro 
rata to existing Shareholders) by all companies (wherever incorporated) with shares admitted to the Premium Listing segment of the Official List of the UK Listing Authority 
and to trading on the Main Market for listed securities of the London Stock Exchange. Certain other companies, including those with shares admitted to trading on AIM, are 
encouraged to adopt the Principles. 

In previous years the Company has sought Shareholder approval for a general authority for the disapplication of pre-emption rights over approximately 5 per cent of the 
Company’s issued ordinary share capital, in accordance with the previously applicable authority limits set out in the Pre-Emption Group’s principles for the disapplication of 
pre-emption rights published in 2015. The Principles now provide that a general authority for the disapplication of pre-emption rights over approximately 10 per cent of the 
Company’s issued ordinary share capital, together with a further disapplication for up to 2 per cent to be used only for the purposes of a follow-on offer which the Directors 
of the Company determine to be of a kind contemplated by paragraph 3 of Section 2B of the Principles, should be treated as routine.  

Whilst the Directors do not have any present intention to exercise the disapplication authority sought in Resolution 14, the Directors consider that it is appropriate for them to 
seek the additional flexibility that this authority provides, and that the authority sought in Resolution 14 is in the best interests of the Company.  

 
 
 
 
 
 
 
 
 
 
  
176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 198

198

Notice of Annual General Meeting 
Continued >

Accordingly, other than in connection with a rights issues or any other pre-emptive offer concerning Equity Securities, and subject to the passing of Resolution 13, this 
Resolution seeks to replace the authority conferred on the Directors at the 2022 AGM to allot ordinary shares, or grant rights to subscribe for, or convert securities into, 
ordinary shares or sell treasury shares for cash (other than pursuant to an employee equity incentive share scheme) without application of pre-emption rights. The authority 
will be limited to the issue of shares for cash up to a maximum aggregate nominal value of (i) £4,328,625, which is equivalent to approximately 10 per cent of the Company’s 
issued ordinary share capital (excluding treasury shares) as at 6 March 2023 (being the latest practicable date prior to publication of this Notice); and (ii) up to an additional 
£865,725, which is equivalent to approximately 2 per cent of the Company’s issued ordinary share capital (excluding treasury shares) as at 6 March 2023 (being the latest 
practicable date prior to publication of this Notice), solely for the purposes of making a follow-on offer which the Directors of the Company determine to be of a kind 
contemplated by paragraph 3 of Section 2B of the Principles. 

This Resolution also seeks a disapplication of the pre-emption rights on a rights issue so as to allow the Directors to make exclusions or such other arrangements as may be 
appropriate to resolve legal or practical problems which, for example, might arise with overseas Shareholders. 

Shareholders will note that this Resolution also relates to treasury shares and will be proposed as a Special Resolution. If renewed, the authority will, unless previously 
renewed, varied or revoked by the Company in general meeting, expire at the conclusion of the next AGM of the Company in 2024 or, if earlier, the close of business on 1 July 
2024. The Directors intend to renew this authority annually and confirm their intention to follow best practice, as set out in the Principles. In addition, whilst the authority 
granted by the passing of this Resolution is determined by reference to the Company’s issued share capital (excluding treasury shares) as at 6 March 2023 (being the latest 
practicable date prior to publication of this Notice), in light of the Company’s Share Buyback Programme (as defined in the explanatory notes to Resolution 16, below) 
launched in September 2022 (which, unless ended earlier, is due to end no later than the Company’s Annual General Meeting) the Directors confirm that, in the event that the 
Directors exercise the authority granted by the passing of this Resolution, it is their intention to exercise the authority only up to the relevant limits by reference to the 
Company’s Ordinary share capital as at the date of the Annual General Meeting. 

General Disapplication of Pre-emption Rights in Connection with an Acquisition or Specified Capital Investment (Resolution 15) 

The Principles further provide that the Company may, as a routine, seek to disapply pre-emption rights over the equivalent of approximately an additional 10 per cent of the 
issued ordinary share capital of the Company, so long as certain criteria are met. Subject to the passing of Resolution 13, Resolution 15 seeks to replace the authority 
conferred on the Directors at the 2022 AGM (in addition to the authority referred to above in relation to Resolution 13) to allot ordinary shares, or grant rights to subscribe for, 
or convert securities into, ordinary shares or sell treasury shares for cash (other than pursuant to an employee equity incentive share scheme) up to an aggregate nominal 
value of approximately:  

(i) 

10 per cent of the Company’s issued ordinary share capital (excluding treasury shares) without application of pre-emption rights pursuant to section 561 of the 
Companies Act 2006, provided that this authority will only be used for the purpose of: 

a. 

b.

an acquisition; or 

a specified capital investment in respect of which sufficient information regarding the effect of the investment on the Company, the assets that are the subject of 
the investment and (where appropriate) the profits attributable to those assets is made available to Shareholders to enable them to reach an assessment of 
the potential return on the investment which is announced contemporaneously with the issue or which has taken place in the preceding twelve month period 
and is disclosed in the announcement of the issue; and up to an additional 

(ii) 

2 per cent of the Company’s issued ordinary share capital (excluding treasury shares) without application of pre-emption rights pursuant to section 561 of the 
Companies Act 2006, provided that this authority will only be used for the purpose of making a follow-on offer which the Directors of the Company determine to be of 
a kind contemplated by paragraph 3 of Section 2B of the Principles.  

In previous years, in addition to approval for a general authority for the disapplication of pre-emption rights over approximately 5 per cent of the Company’s issued ordinary 
share capital, the Company has, in addition, sought Shareholder approval for an additional general authority for the disapplication of pre-emption rights over 
approximately 5 per cent of the Company’s issued ordinary share capital in connection with an acquisition or specified capital investment , in accordance with the previously 
applicable authority limits set out in the Pre-Emption Group’s principles for the disapplication of pre-emption rights published in 2015. 

Whilst the Directors do not have any present intention to exercise the disapplication authority sought in Resolution 15, the Directors consider that it is appropriate for them to 
seek the additional flexibility that this authority provides, and that the authority sought in Resolution 15 is in the best interests of the Company.  

Accordingly, other than in connection with a rights, scrip dividend, or other similar issue, the authority contained in Resolution 15 would be limited to (i) the issue of shares for 
cash up to a maximum aggregate nominal value of £4,328,625 (which includes the sale on a non pre-emptive basis of any shares held in treasury), which is equivalent to 
approximately 10 per cent of the Company’s issued ordinary share capital (excluding treasury shares) as at 6 March 2023 (being the latest practicable date prior to the 
publication of this Notice); and (ii) up to an additional £865,725, which is equivalent to approximately 2 per cent of the Company’s issued ordinary share capital (excluding 
treasury shares) as at 6 March 2023 (being the latest practicable date prior to publication of this Notice), solely for the purposes of making a follow-on offer which the 
Directors of the Company determine to be of a kind contemplated by paragraph 3 of Section 2B of the Principles. 

If approved, the authority will, unless previously renewed, varied or revoked by the Company in general meeting, expire at the conclusion of the next AGM of the Company in 
2024 or, if earlier, the close of business on 1 July 2024. The Directors intend to renew this authority annually. In addition, whilst the authority granted by the passing of this 
Resolution is determined by reference to the Company’s issued share capital (excluding treasury shares) as at 6 March 2023 (being the latest practicable date prior to 
publication of this Notice), in light of the Company’s Share Buyback Programme (as defined in the explanatory notes to Resolution 16, below) launched in September 2022 
(which, unless ended earlier, is due to end no later than the Company’s Annual General Meeting) the Directors confirm that, in the event that the Directors exercise the 
authority granted by the passing of this Resolution, it is their intention to exercise the authority only up to the relevant limits by reference to the Company’s Ordinary share 
capital (excluding treasury shares) as at the date of the Annual General Meeting. 

Renewal of Company’s authority to purchase Ordinary Shares (Resolution 16) 

In certain circumstances it may be advantageous for the Company to purchase its own shares and this Resolution seeks the authority from Shareholders to continue to do 
so. Authority was given to the Company to make market purchases up to an aggregate of 44,525,663 of its Ordinary Shares at the 2022 AGM (being equal to approximately 
10 per cent of the Company’s issued ordinary share capital as at 7 March 2022, the latest practicable date prior to the publication of the notice for the 2022 AGM). This 
authority is due to expire at the end of the AGM and it is proposed that the Company be authorised to continue to make market purchases up to an aggregate of 43,379,180 
Ordinary Shares, representing approximately 10 per cent of the Company’s issued ordinary share capital (excluding treasury shares) as at 6 March 2023, being the latest 
practicable date prior to the publication of this Notice. The authority specifies the minimum and maximum prices that may be paid for any Ordinary Shares. 

On 15 September 2022, pursuant to the authority given to the Company, at the 2022 AGM, to make market purchases up to an aggregate of 43,286,254 of its Ordinary Shares, 
the Company announced the commencement of a share buyback programme of the Company’s Ordinary Shares of 10 pence each with an aggregate market value 
equivalent of up to £27.5 million (excluding expenses) (“Share Buyback Programme”). Further details of the Share Buyback Programme are set out on page 57 of the 2022 
Annual Report. Unless ended earlier, the Share Buyback Programme is due to end no later than the Company’s Annual General Meeting. As at 6 March 2023 (being the latest 
practicable date prior to publication of this Notice) a total of 11,464,839 Ordinary Shares of 10 pence each had been bought back and cancelled through market purchases 
on the London Stock Exchange pursuant to the Share Buyback Programme, representing 2.6% of the Company’s Ordinary Shares in issue prior to the commencement of the 
Share Buyback Programme. 

Renewing the authority for the Company to purchase Ordinary Shares in the market, pursuant to Resolution 16, is intended to allow your Board the flexibility to take 
advantage of opportunities that may arise to increase Shareholder value. The Directors intend that this authority will only be exercised when, in the light of market 
conditions prevailing at the time and having carefully considered any priority capital allocation activities, financial gearing levels and the overall position of the Company, 
they believe that the effect of such purchases will be to increase earnings per share and will be likely to promote the success of the Company for the benefit of its members 
as a whole. The purchase price would be paid out of distributable profits. 

176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 199

Whilst it is the Directors’ present intention to cancel any shares purchased pursuant to this authority, any shares purchased in the market under this authority may be either 
cancelled or, pursuant to the Companies Act 2006 and the authority conferred by this Resolution, held as treasury shares. Once held in treasury, the Company is not entitled 
to exercise any rights, including the right to attend and vote at meetings in respect of shares. Further, no dividend or other distribution of the Company’s assets may be 
made to the Company in respect of the treasury shares. 

Shares held in treasury allow the Company to quickly and cost-effectively reissue shares and also gives the Company the opportunity to satisfy employee share scheme 
awards. The total number of options to subscribe for Ordinary Shares that were outstanding at 6 March 2023 (being the latest practicable date prior to publication of this 
Notice) was 4,527,447. The proportion of issued share capital (excluding treasury shares) that they represented at that time was 1.0 per cent and the proportion of issued 
share capital (excluding treasury shares) that they will represent if the full authority to purchase shares (existing and being sought) is used is 1.2 per cent. Also, as at 6 March 
2023 (being the latest practicable date prior to publication of this Notice), an additional 929,253 Ordinary Shares of 10 pence each had been bought back pursuant to the 
Share Buyback Programme and were awaiting cancellation, representing a further 0.2% of the Company’s Ordinary Shares in issue prior to the commencement of the Share 
Buyback Programme. 

The authority given under this Resolution will, unless previously renewed, varied or revoked by the Company in general meeting, expire at the conclusion of the next AGM of 
the Company in 2024, or, if earlier, the close of business on 1 July 2024. It is the present intention of the Directors to seek renewal of this authority annually. In addition, whilst 
the authority granted by the passing of this Resolution is determined by reference to the Company’s issued share capital (excluding treasury shares) as at 6 March 2023 
(being the latest practicable date prior to publication of this Notice), in light of the Company’s Share Buyback Programme launched in September 2022 (which, unless ended 
earlier, is due to end no later than the Company’s Annual General Meeting) the Directors confirm that, in the event that the Directors exercise the authority granted by the 
passing of this Resolution, it is their intention to exercise the authority only up to the relevant limits by reference to the Company’s Ordinary share capital (excluding treasury 
shares) as at the date of the Annual General Meeting. 

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176436 JSG Annual Report Pt2.qxp_176436 JSG Annual Report Pt2  10/03/2023  16:44  Page 200

200

Directors and Advisors

Directors and Officers 

John (Jock) Fyfe Lennox, LLB, CA 
Non-Executive Chair 
Chair of Nomination Committee 
Member of Remuneration Committee 

Peter Egan, MBA 
Chief Executive Officer 
Director responsible for Health, Safety and the Environment 
Member of Sustainability Committee 

Yvonne May Monaghan, BSc (Hons), FCA 
Chief Financial Officer 
Member of Sustainability Committee 

Christopher (Chris) Francis Girling, MBA, FCA 
Senior Independent Non-Executive Director 
Chair of Audit Committee 
Member of Nomination Committee 
Member of Remuneration Committee 

Nicholas (Nick) Mark Gregg 
Independent Non-Executive Director 
Member of Audit Committee 
Member of Nomination Committee 
Chair of Remuneration Committee 
Non-Executive Director responsible for Workforce Engagement 

Nicola Elizabeth Anne Keach, MA 
Independent Non-Executive Director 
Member of Audit Committee 
Member of Nomination Committee 
Member of Remuneration Committee 

Christopher (Chris) John Clarkson, LLB (Hons) 
General Counsel & Company Secretary 

Registered Office 
Johnson House 
Abbots Park 
Monks Way 
Preston Brook 
Cheshire 
WA7 3GH 

Advisors 

Nominated Advisor, Financial Advisor and Stockbrokers 
Investec Investment Banking 
30 Gresham Street 
London 
EC2V 7QP 

Bankers 
Lloyds Bank plc 
40 Spring Gardens 
Manchester 
M2 1EN 

The Royal Bank of Scotland plc 
10th Floor, The Plaza 
100 Old Hall Street 
Liverpool 
L3 9QJ 

Bank of Ireland 
26 Cross Street 
Manchester 
M2 7AF 

Lawyers 
Hill Dickinson LLP 
No1 St Paul’s Square 
Liverpool 
L3 9SJ 

Registrar and Transfer Office 
Link Group 
10th Floor, Central Square 
29 Wellington Street 
Leeds 
LS1 4DL 

Independent Auditor 
Grant Thornton UK LLP 
Chartered Accountants and Statutory Auditors 
Landmark 
St Peter’s Square 
1 Oxford Street 
Manchester 
M1 4PB

Electronic Communications

The Company offers Shareholders the opportunity to receive communications such as notices of Shareholder meetings and the 
annual report and accounts electronically.  The Company encourages the use of electronic communication as, not only does it help 
to reduce the Company’s environmental impact and save on printing and mailing costs, it is also a more convenient and prompt 
method of communication.

If you decide to receive communications electronically, you will be sent an email message each time a new Shareholder report 
or notice of meeting is published.  The email will contain links to the appropriate website where documents can be viewed.  It is 
possible to change your instruction at any time by amending your details on the register.

If you would like to receive electronic communications, you will need to register your email address by accessing the Shareholder 
Services page within the Investor Relations section of the Company’s website at  www.jsg.com.

This will link you to the service offered by the Company’s Registrar.  If you decide not to register an email address with the Registrar, 
you will continue to receive notification in the post each time a new Shareholder report or notice of meeting is published, unless you 
have requested to receive these documents in hard copy form.v

Those Shareholders who are CREST members and who wish to appoint a proxy or proxies utilising the proxy voting service please 
refer to Accompanying Note 5 of the Notice of Annual General Meeting.

If you have any queries regarding electronic communications, please contact the Company’s Registrar, Link Group, on 0371 664 0300.  
Calls are charged at the standard geographic rate and will vary by provider.  Calls outside the United Kingdom will be charged 
at the applicable international rate.  Lines are open between 09:00 – 17:30 (GMT), Monday to Friday excluding public holidays in 
England and Wales.

Design: sterlingfp.com 
hive.agency
Production: sterlingfp.com

This annual report is printed using vegetable inks on paper from an ISO 14001 certified manufacturer. 
The paper is made with ECF pulp composed of a mixture of fibre from FSC® certified forests, 
recycled fibres and other controlled sources.

ANNUAL REPORT 
& ACCOUNTS 2022

Annual Report
& Accounts

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Johnson House, Abbots Park, Monks Way 
Preston Brook, Cheshire WA7 3GH

T: +44 (0)1928 704 600

F: +44 (0)1928 704 620

enquiries@jsg.com