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Journeo plc

jneo · LSE Industrials
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Ticker jneo
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Sector Industrials
Industry Security & Protection Services
Employees 51-200
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FY2023 Annual Report · Journeo plc
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Connected systems,  
for connected journeys

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Annual Report and Financial Statements  
for the year ended 31 December 2023

 
 
 
 
 
 
 
 
 
 
 
 
 
Welcome to  
Journeo’s 2023  
Annual Report. 

Journeo plc is a leading Intelligent Transport Systems 
provider, delivering solutions in towns, cities, airports and 
the public transport networks that connect them. The 
Company is focused on creating innovative public transport 
and related infrastructure solutions, contributing to 
safer and smarter city initiatives as transport of all types 
becomes more intelligent and connected.

The Company works at many levels with government organisations, local/
combined authorities and many of the largest multinational transport operators. 
Journeo is helping these customers, to leverage the Internet of Things (IoT) 
and open data standards to improve the sustainability and longevity of the 
technology they use and support them as new and legacy systems converge.  

In the last four years, Journeo has invested over £6m in Research and 
Development and has begun to release powerful new and scalable solutions to 
the market for public travel and freight applications which capture, process, 
analyse and display essential information to deliver connected journeys safely.  

Financial highlights

£46.1m 

Revenue

£14.3m 

Gross profit

(2022: £21.1m)

(2022: £7.8m)

£4.3m 

Underlying profit before tax

(2022: £1.2m)

£3.7m 

Profit before tax

(2022 £0.9m)

17.96p  

Diluted earnings per share

(2022: 9.80p)

Operational highlights

£4.0m 

Profit before tax excluding 
acquisition costs and  
share-based payments 

(2022: £1.0m)

£8.1m 

Cash and cash equivalents  
at 31 December 2023

(2022: £0.5m)

 Read more on Consolidated 
statement of accounts on  
pages 50 to 79

 • Acquisitions of Infotec and MultiQ are expanding the reach of Journeo 

solutions into new markets, both domestic and international.

 •

 •

Continued investment in Research and Development as a core component of 
the Company strategy.

Investment to increase capacity at our Infotec manufacturing and 
production facility.

 • Notable contract wins throughout the year, including £1m award from 

Transport for Wales (TfW) for country-wide content management solution. 

 • One year extension of our Arriva framework to supply CCTV and associated 

services for new and retrofit vehicles.

 • Retained all ISO 9001, 14001, 27001 and 45001 accreditations and Cyber 

Security and ICO certification.

 Read more on Chief Executive’s report on pages 14 to 16

Contents

OVERVIEW

Financial highlights

Investment proposition

At a glance

Chairman’s statement

STRATEGIC REPORT

Chief Executive’s report

Markets

Business model

Strategy

Strategic objectives

Strategy in action timeline

Chief Technical Officer’s report

Principal risks and mitigation

Sustainability

GOVERNANCE

Board of Directors

Senior management team

Report on corporate governance

Report of Directors’ remuneration

Statutory Directors’ report

Independent Auditor’s report

FINANCIAL STATEMENTS

Consolidated statement  
of comprehensive income

Consolidated statement  
of changes in equity

Consolidated statement  
of financial position

Consolidated statement  
of cash flows

Notes to the consolidated  
financial statements

Company statement  
of financial position

Company statement  
of changes in equity

Notes to the Company  
financial statements

Corporate information

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journeo.comOverviewInvestment proposition

Journeo is a leading provider of 
Intelligent Transport Systems, 
supporting customers to deliver 
operational enhancements 
and make public transport 
safer, more sustainable, more 
attractive to passengers and the 
de facto choice for journeys of all 
types. 

To achieve this, we focus on two 
market segments: 

Passenger Transport Infrastructure 
Systems  
for organisations that manage 
and operate transport networks, 
such as Passenger Transport 
Executives, Network Rail and local 
authorities; and

Fleet Operator Systems  
for the bus, coach, rail and specialist 
commercial fleet operators. 

Through the acquisition of 
Infotec and MultiQ in January 
and September 2023 respectively, 
we have strengthened our 
manufacturing and rail capabilities, 
widened the customer base and 
extended our access to the Nordics 
beyond the market previously 
addressable by our Fleet Systems 
and Passenger Systems businesses. 

 Read more on Chief Executive’s 
report on pages 14 to 16

2

Journeo plc Annual Report and Financial Statements 2023

Opportunities for growth

Competitive position

We have identified attractive growth opportunities where there 
is a focus on increasing the number and quality of journeys using 
public transport, particularly in, around and connecting cities, in 
response to the need to reduce congestion and deliver the carbon-
neutral, low-emissions agenda. This is backed by the Government, 
with significant funding flowing from regulatory landscape changes 
and the continued drive to achieve Carbon Net Zero economies. For 
example, the National Bus Strategy for England, announced in 2021, 
pledged £1.4bn funding over three years resulting in local authorities 
committing to ambitious technology-led Bus Service Improvement 
Plans (BSIP). Control Period 7 (CP7), due to commence in April 2024, 
is also due to deliver the next tranche of Central Government funding 
for the UK’s rail infrastructure.

We strive to compete by listening to our customers, applying attention 
to detail in our systems design, engineering and support over an 
extended lifecycle and through continuous innovation. 

This approach is driving our growth and we are discovering valuable 
insights from the large amounts of data generated by connected vehicles, 
which is helping us improve safety and performance whilst at the same 
time optimise maintenance in both new and legacy applications. 

We share the benefits of our scale economies, to reduce costs for our 
customers, which include fleet operators, vehicle manufacturers, local 
authorities and Network Rail.

We work in a number of niche market segments with few competitors 
and high barriers to entry due to enterprise risk combined with 
technical complexity, which is associated with the management of long 
lifecycle assets across large geographic areas. Our ability to rise to the 
challenges of increasing complexity and converging solutions on the 
cloud provides Journeo with an increasingly differentiated position. 
Bolt-on acquisitions provide an additional route to market for our core 
technology in other attractive market niches. 

Recurring revenue and SaaS

Investing in growth

The capabilities of our software solutions are being recognised by a 
growing number of specialist equipment manufacturers, who can use 
the Journeo Portal to present their performance data to end users. 
The Company is delivering improved performance through long-term 
contracts that deliver recurring revenues, alongside the SaaS-based 
income from its latest software solutions.

Throughout 2023, connections to the Journeo Portal continued to 
increase from Fleet Operator adoption of our solutions. This year we 
expect a further growth in our connection numbers as the capabilities 
of the Portal continue to extend to include Passenger Information 
Displays from the Passenger Transport Infrastructure systems market 
segment.

In the last four years, Journeo has invested over £6m in Research 
and Development and begun to release new scalable solutions which 
capture, process, analyse and display essential information to deliver 
connected journeys safely. 

We use Artificial Intelligence (AI), automation and machine learning 
techniques to deliver powerful new solutions for customers, and our 
service offering includes design, installation, on-site support, analytics 
and back-office systems. 

In addition, the Group’s growing market presence has enabled exclusive 
relationships to be forged with specialist equipment manufacturers, which 
have the potential to significantly increase revenue.

Bolt-on acquisitions supplement the Group’s impressive organic 
growth and accelerate penetration into new markets where we believe 
our technology can add value to the customer.

3

journeo.comOverviewAt a glance

Connected systems, for connected journeys...

Converged passenger 
transport software

EPIX Content Management 
System

 •

Core real-time information 
management

 • Advertising management

 • Bus station management

 • Multi-modal templates

 • Mobile EPI

 •

Template editor

Journeo Portal

 •

Feature-rich dashboard

 • Operational management

 • Agnostic CCTV management

 • Real-time health

 • Real-time mapping

 • Automatic Passenger Counting

Javelin Content and Asset 
Management

 • Asset mapping 

 • Health monitoring

 •

 •

Self-managed playlists

Template management

4

Passenger flow 
management

Connected journey data 
management

Reliable, installed 
systems and reduced 
fleet ‘down-time’

Achieve true end-
to-end journey 
management

Innovative engineered 
solutions keeping you 
one step ahead

BirminghamX10Bus DeparturesServiceDestinationOperatorOccupancy LevelTimeStourbridge287Dudley2088 mins12 mins12:30HighMediumLowJourneo plc Annual Report and Financial Statements 2023Improved operational 
efficiency

Confidence to meet 
current and future 
compliance and 
safety needs

Trusted partner 
offering skilled field 
services

Passenger Transport 
Infrastructure 
Systems

 • Bay displays

 •

 •

 •

 •

 •

 •

Stretched in-shelter displays

Summary displays

Full-colour LED displays

Low-power E-ink displays

Solar-powered TFT displays

Interactive wayfinding totems

 • Air quality sensors

 •

In-shelter CCTV

 • Bus station Wi-Fi

Fleet Transport 
Operator Systems

Bus, coach and specialist vehicle

 • Automatic passenger counting

 •

CCTV

 • Driver displays

 • Next stop announcement displays

 • On-board Wi-Fi

 •

Journeo Camera Monitoring 
System (Journeo CMS)

 •

Telematics and driver behaviour

Rail

 •

Forward-Facing CCTV

 • Automatic passenger counting

 •

 •

 •

 •

Saloon CCTV

Station information security 
systems

Train Wi-Fi

Track Incursion Monitoring (TIM)

5

BirminghamX10Bus DeparturesServiceDestinationOperatorOccupancy LevelTimeStourbridge287Dudley2088 mins12 mins12:30HighMediumLowjourneo.comOverviewAt a glance CONTINUED

Passenger Systems

We provide our solutions 
to many local authorities 
and Passenger Transport 
Executives (PTEs) across the 
UK and currently have over 
7,000 display systems under 
software or support contracts. 

Primarily driven by ‘EPIX’, our transport 
specific Content Management System 
(CMS), we are in the process of integrating 
these advanced data management 
capabilities into our cloud-based SaaS-
based solution. Our powerful software 
controls the content displayed on public 

transport information estates and gives 
local authorities and PTEs the power 
to display scheduled and real-time 
transport information in conjunction with 
supporting media and vital disruption 
messaging for routes and services.

Our ruggedised outdoor display products 
are designed and manufactured in long-
lasting and robust materials to withstand 
harsh environments for many years. We 
use high-performance imaging panels, the 
latest communications technology and 
low-power semiconductors. For the most 
demanding applications, our displays can 
now be supplied and compliance tested 
to IP69K, which is currently the highest 
protection available. 

£9.0m

Revenue

5% increase

(2022: £8.6m)

 Read more on Chief Executive’s 
report on pages 14 to 16

SOLUTIONS

INTELLIGENT DISPLAY TECHNOLOGY

CONTENT MANAGEMENT 

INTERACTIVE WAYFINDING

We have developed a broad range of display 
solutions including ultra-low power versions, 
full-colour LED and TFT/LCD models to 
suit most locations. Our displays are built 
around our own core technology and use 
the latest industry standard open-platform 
communication methods and machine-
learning techniques. We monitor the 
health and performance of our displays 
to provide customers with durable city-
wide solutions for passenger information 
and vital disruption messaging. Our latest 
display products can be integrated into new 
bus shelters and bus stops or retrofitted to 
existing locations. Additionally, our graphics 
controllers can be applied to third-party 
displays technology, enabling the Company 
to take over pre-existing estates. 

Our powerful Content Management System 
(CMS) manages scheduled and real-time 
information updates for over one million 
departures a day. The software manages 
display templates, disseminates critical 
disruption and public service messaging, 
and can be supplemented with advertising 
content for revenue generation. The 
architectural works required to bring our 
EPIX solution into the same software 
platform as our Journeo Portal solutions is 
nearing completion, with the first displays 
expected to be active on the platform within 
H1 2024, enabling our internal teams to 
deliver efficiencies in support and delivery.

6

Journeo plc Annual Report and Financial Statements 2023

To highlight points of interest, destinations 
and transport services, our interactive 
wayfinding totems allow PTEs to provide 
all the information needed to encourage 
Active Travel and move people around 
towns and cities. Integration with web 
technologies enables our customers to 
extend the reach of their messaging 
directly to the users’ own personal device.

Fleet Systems

We provide vital on-board 
safety and efficiency solutions 
to fleet operators, large and 
small, with many thousands of 
vehicles connected to our SaaS 
platform in the UK, Ireland and 
Sweden. 

We have a growing share of the UK bus 
market and are proud to include leading 
companies such as Abellio, Arriva, First 
Group, National Express and Translink 
among our many customers, and now 
have around 30% of the UK bus market 
connected to the Journeo Portal. Our 

services extend into mainland Europe 
through Keolis and Arriva. We also serve 
customers in rail, light-rail and specialist 
commercial vehicle sectors. 

Journeo management software provides 
fleet operators with powerful tools to 
improve operational efficiency, reveal 
valuable data insights into their business 
performance and assist in the delivery 
of smarter, safer cities. Our key enabling 
technology is the Journeo Edge which 
runs vehicle applications such as remote 
condition monitoring, agnostic video 
management and passenger counting. 
Our FITAS-approved engineering services 
cover the design, systems integration, 
installation and field service support.

£16.3m

Revenue

31% increase

(2022: £12.5m)

 Read more on Chief Executive’s 
report on pages 14 to 16

SOLUTIONS

ON-BOARD TECHNOLOGIES

JOURNEO PORTAL

Our solutions include Voice Over Internet 
Protocol (VOIP), Closed Circuit Television 
(CCTV), Automatic Passenger Counting (APC), 
Telematics, Next Stop Announcements and 
Passenger Wi-Fi. Our design engineering 
complies with European Committee for 
Standardisation (CEN) standards. 

Installations are completed in accordance 
with Federation of Communication Services 
(FCS) regulations. We are members of 
Information Technology for Public Transport 
(ITxPT) and systems’ data are securely 
communicated to our Journeo Portal via our 
Journeo Edge intelligent gateway in open 
formats.

The Journeo Portal is a secure, scalable 
and easy-to-use platform that enables 
our customers to gain operation-critical 
insights from the data generated in real 
time by their vehicles. 

Sold as SaaS, the Journeo Portal integrates 
seamlessly with new and legacy on-board 
solutions to provide a complete view of 
on-board system health monitoring, whilst 
enabling users to perform key tasks more 
easily, such as video evidence handling, 
driver performance monitoring and 
operational safety management.

OPERATION OPTIMISATION 
TECHNOLOGIES

We capture and process data from 
multiple on-board technologies to optimise 
operations. Using intelligent automation, 
we provide solutions that can manage 
customers’ operations for them, provide 
exception alerts and disseminate data 
to key decision makers. For example, 
improving the utilisation of large surface 
area car parks for bussing services at 
Gatwick, Heathrow, Dublin and Stansted 
airports.

journeo.com

7

OverviewAt a glance CONTINUED

Infotec

Infotec designs and 
manufactures robust 
Passenger Information Display 
(PID) solutions for the heavily 
regulated rail market. Working 
with Network Rail and Train 
Operating Companies (TOCs), 
Infotec has on-platform display 
signage in approximately 80% 
of UK rail stations; with over 
12,000 devices shipped and 
installed.

Infotec displays are built to withstand the 
challenging environment of public-space 
operation for very long operational life and 
are designed, manufactured and compliance 
tested at our Leicestershire factory. 

Installed displays are supported through 
Infotec’s cloud-based Javelin content and 
asset management software to ensure 
that its customers can provide the correct 
priority information to passengers through 
open platform protocols.

Infotec’s display products have recently 
extended into the North American market, 
where they are supplying units for the New 
York Subway (Metropolitan Transportation 
Authority) on behalf of Outfront Media. 

Bespoke display formats have been created 
to meet the unique requirement, providing 
the MTA with a tailor-made solution, backed 
by proven quality and reliability.

£19.7m

Revenue since acquisition

 Read more on Chief Executive’s 
report on pages 14 to 16

SOLUTIONS

TETRUS HARDWARE PLATFORM

TSPLAYER

On-station and in-vehicle displays can be 
seen at rail stations or on trains throughout 
the UK, built on a common hardware 
platform that enables Infotec to provide 
single-colour LED, RGB LED or TFT displays, 
all operating through open standard 
protocols. Robust and designed for long-
term use in public space environments, 
quality is assured via strict compliance 
testing completed in-house through 
state-of-the-art EMC and safety testing 
centre, resulting in products accredited to 
EN50121-4, EN50155, EN45545 and PRM-
TSI Standards. Infotec works closely with 
customers to deliver a constant evolution 
of displays to meet the current and future 
needs of the rail market.

Exclusively created for Customer 
Information Systems, Infotec’s agnostic 
software platform has been designed and 
developed to convert open-protocol data 
into understandable information displayed 
on any LED or TFT screens, for the benefit 
of the travelling public. As robust as the 
hardware platforms it operates on, tsPlayer 
provides super smooth animations and 
pixel-perfect presentation. Integrated 
audio and Text To Speech (TTS) capability 
ensures that the information delivered to 
passengers remains accessible to all users 
of the system.

8

Journeo plc Annual Report and Financial Statements 2023

JAVELIN CONTENT AND ASSET 
MANAGEMENT

Cloud-based content and asset 
management software puts the power 
to manage and monitor information 
estates directly in the hands of customers. 
Users have the ability to set and create 
templates, build and deploy playlists, or 
simply monitor the health and performance 
of the displays that they oversee. Easy to 
navigate and understand, the software has 
been designed to ensure that customers 
are able to get the most from their displays, 
without the need to constantly manage the 
system.

MultiQ

MultiQ is a leading provider 
of fleet management and 
infotainment solutions to 
the Nordic market.  The 
business works with public 
transport authorities and 
leading operators throughout 
Denmark, extending into 
Sweden.

MultiQ has an in-house development 
resource and provides customers with an 
end-to-end solution that includes tailored 
solution design, project management, 
on-site installation services and extended 
maintenance and support services.

The Company has a strong history of 
building SaaS-based revenues, providing 
cloud based solutions to monitor and 
manage the advanced solutions that MultiQ 
provide.

£1.1m

Revenue since acquisition

 Read more on Chief Executive’s 
report on pages 14 to 16

SOLUTIONS

IBI FLEET MANAGEMENT

ON-VEHICLE SYSTEMS

DIGITAL SIGNAGE

The IBI Fleet Management platform 
gives customers the power to manage 
the solutions installed within their 
fleet, including CCTV, on-board systems 
communications and Voice over Internet 
Protocol (VoIP) systems. Designed to be 
simple, fast and intuitive, customers have 
the power to track their vehicles and obtain 
service critical information from elastic 
big data storage, such as vehicle location, 
fuel consumption and battery status 
information.

Specialists in the design and integration of 
on-board systems, MultiQ create on-vehicle 
system networks that enable operators 
to collect data from on-vehicle systems 
that is essential to demonstrating to the 
regional transport executives that they 
are performing against their contracts 
in a highly regulatory environment. Data 
captured is also leveraged to drive other 
on-board systems within the network 
such as advanced passenger infotainment 
systems.

MultiQ provide a comprehensive range of 
on-vehicle and in-street digital signage, 
built to MultiQ’s own designs. The robust 
solutions have been created to operate in 
the challenging conditions of the Nordic 
and Scandinavian region, delivering clear 
and reliable information to passengers. 
MultiQ work with local and regional 
data providers to ensure that real time 
information is correctly handled and the 
right information is delivered to the right 
location, at the right time.

journeo.com

9

OverviewChairman’s statement

“

The execution of our strategy 
has momentum and is enabling 
us to deliver valuable products, 
software and services for our 
customers whilst continuing 
to deliver strong financial 
performance and growth for our 
shareholders.”

Mark Elliott
Non-executive Chairman

Introduction
This has been a transformational and 
successful year for Journeo. We generated 
strong organic growth within our Fleet 
Systems and Passenger Systems 
businesses, as well as non-organic growth 
through the acquisitions of Infotec in 
January and MultiQ in September. As a 
result, the Group’s capabilities within its 
established markets, and its ability to enter 
new markets and territories has grown 
significantly. 

The Group’s strategy is delivering positive 
results, demonstrated by the increased 
adoption of our technologies and software 
with new and existing clients, and our 
strong financial performance. 

The Group’s sales are increasingly based 
on our own intellectual property which is 
driving an increase in recurring revenues 
from our SaaS platforms, and sales of 
our specialist products and services to 
customers in the UK, the Nordics and 
the USA. 

Trading results
Group underlying profit increased by 270% 
to £4.3m for the year ended 31 December 
2023 (2022:£1.2m).

Overall sales increased by 118% to £46.1m 
(2022: £21.1m) and gross profit increased by 
84% to £14.3m (2022: £7.8m). Organic sales 
growth was 20% and organic gross profit 
growth was 2%.

10

Fleet sales increased by 31% to £16.3m 
(2022: £12.5m) as bus operators continued 
to increase investment, backed by 
Government stimuli. 

Gross profit increased to £3.9m (2022: 
£3.7m) with margins decreasing to 
24% (2022: 30%) as significant levels of 
hardware with a future SaaS benefit were 
installed and supply chain and other cost 
increases impacted across the majority of 
the financial year.

Passenger sales increased by 5% to £9.0m 
(2022: £8.6m). Margins fell slightly to 44% 
(2022: 47%), as a result of cost pressures 
during the year. 

The Infotec and MultiQ acquisitions 
delivered sales of £20.8m and gross profit 
of £6.4m. Margins were 30% at Infotec and 
48% at MultiQ.

Underlying administrative expenses 
increased to £10.1m (2022: £6.7m) reflecting 
the significant growth in the Group. 
Investment was made in Research and 
Development and other teams during the 
year and inflationary cost pressures were felt.

Profit before tax was £3.7m (2022: £0.9m).

Diluted earnings per share (EPS) was 17.96p 
(2022: 9.80p).

Cash and cash equivalents at the end of the 
year were £8.1m (2022: £0.5m).

Markets
The goal of Carbon Net Zero emissions 
by 2050 remains a significant challenge 
for the UK Government and many of its 
counterparts on the global stage. Whilst 
the 2024 General Election could signal a 
change in transport strategy for the UK 
Government, we do not anticipate a major 
shift from the current approach that has 
seen the promotion of, and investment in, 
sustainable public transport. The adoption 
of mass public transport is one of the keys 
to delivering a Carbon Net Zero future 
for the UK, and we continue to develop, 
implement and manage underlying 
technology systems that will contribute to 
enabling that future.

The momentum that Journeo has achieved 
as a technology and solutions company, 
selling a mixture of software, hardware 
and services to domestic and international 
markets, is a result of close collaborative 
work with our customers, as we support 
them to meet new and emerging 
challenges.

Environmental, social 
and governance
Over the past two years, we have been 
working to formalise our approach to 
sustainability and identify our key areas of 
focus. The integration of recent acquisitions 
has required us to expand our approach 
to collecting Group-wide data and we are 
committed to ensuring our Carbon Reduction 
Plan is published within 2024. 

Journeo plc Annual Report and Financial Statements 2023Areas on which we targeted to take leading 
positions, however, have taken significant 
steps forward.  The introduction of an 
employee assistance programme and 
assessment of new human resources 
software systems will support our existing 
process and ensure that, as we grow, 
Journeo remains an employer of choice for 
emerging talent.  This, coupled with leading 
the market in product developments such 
as the introduction of new open standards, 
are markers for our commitment to the 
continued development of the Group.

People
Over the course of the year, the Board was 
strengthened with the appointment of 
Barnaby Kent as an independent Non-
executive Director and through an active 
recruitment program and two acquisitions, 
we have seen the number of people that 
make Journeo a dynamic, successful and 
exciting place to work, grow.

I am delighted that the new team members 
share our values and commitment to 
customers, and would like to take the 
opportunity to extend my thanks to 
everyone at Journeo once again. 

Outlook
Our strategy is to grow Journeo through 
a combination of close bonding with our 
customers, engineering excellence and 
technology leadership, supported by 
targeted acquisitions of businesses that 
share our ethos and provide a route to 
market for our core capabilities.

We look to the future with a growing 
sense of confidence. The execution of 
our strategy has momentum and is 
enabling us to deliver valuable products, 
software and services for our customers 
whilst continuing to deliver strong 
financial performance and growth for our 
shareholders. The increasing barriers to 
entry into our sector are helping us to 
establish defendable market positions.

Our strong cash position is allowing us 
to invest in the business and ensure the 
long-term prosperity and profitable growth 
of the Group. We continue to seek out 
complementary acquisitions which can 
provide Journeo with access to adjacent 
markets or increase the services we 
deliver into our current markets. Further, 
through deep industry insight, research 

and development, and close customer 
relationships we are moving into leadership 
positions within sectors of our target 
markets.

We entered 2024 with a strong order book, 
a growing sales opportunity pipeline, and 
reduced reliance on third-party technology. 
This gives us the confidence that we will 
continue to deliver on market expectations. 

Mark Elliott
Non-executive Chairman

26 March 2024

Read more on Consolidated 
statement of accounts  
on pages 50 to 79

11

journeo.comOverviewStrategic 
Report

Chief Executive’s report

Markets

Business model

Strategy

Strategic objectives

Strategy in action timeline

Chief Technical Officer’s report

Principal risks and mitigation

Sustainability

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Journeo plc Annual Report and Financial Statements 2023

“

In the past year the Group 
has made significant 
progress towards its aim 
of becoming a market-
leading provider of intelligent 
transport systems.”

Russ Singleton
Chief Executive

journeo.com

13

Chief Executive’s report

“

Adoption of mass public transport 
remains the only viable solution 
to reduce emissions generated 
by the movement of people and 
provide a meaningful contribution 
to achieving Carbon Net Zero.”

Russ Singleton
Chief Executive

Introduction
In the past year the Group has made 
significant progress towards its aim of 
becoming a market-leading provider of 
intelligent transport systems.

Our long-term success is underpinned 
through our investment in developing the 
technology and solutions that meet the 
needs of our customers today, and prepare 
them for the challenges of tomorrow. The 
strategic acquisitions of Infotec, which 
has provided enhanced access to the rail 
market and the Group’s first US-based 
contracts; and MultiQ, who provide 
intelligent transport system solutions 
to customers in Denmark, Iceland and 
Sweden, are extending the reach and 
capability of our established businesses.

We continue on this trajectory whilst 
being mindful of the risks that remain in 
our target market sectors. The long-term 
impacts that the COVID-19 pandemic 
have had on the transport sector cannot 
be understated. A dramatic increase 
in the number of people working from 
home, easy access to credit and the 
expansion of internet shopping continues 
to suppress the number of people using 
public transport. That being said, adoption 
of mass public transport remains the 
only viable solution to reduce emissions 
generated by the movement of people 
and provide a meaningful contribution to 
achieving Carbon Net Zero.

The investments being made by local 
authorities, transport network ruling 
bodies and fleet operators to make public 
transport a more efficient, safer and 
reliable way to travel is placing increased 
reliance on the type of solutions that 
Journeo provides. 

Operational review
Fleet Systems
I am pleased to report strong revenue 
growth from Fleet Transport Operator 
Systems, increasing sales by 31% to £16.3m 
(2022: £12.5m). Margins were lower than the 
prior year mainly due to the technology-mix 
of sales with a future SaaS revenue benefit. 
There was a small improvement in margins 
during the second half of the year and 
this improvement is expected to continue 
thorughout 2024.

The performance for the year was in line 
with management expectations and 
we expect to see further improvement 
while we grow our brand and technology 
presence in rail markets. In March 2023, 
we announced a £0.6m contract with 
CrossCountry Rail for the upgrade of legacy 
systems previously installed by Journeo in 
2012. The upgraded camera systems were 
connected to the Journeo Portal, providing 
stakeholders such as CrossCountry teams, 
Network Rail and the British Transport 
Police with direct access to footage for 
rapid incident management.

Passenger Systems revenue

21

22
21

21
23
22

22
23

£6.3m

£8.6m

£6.3m

£9.0m
£8.6m

£6.3m

£8.6m
£9.0m

23
£9.0m
Fleet Systems revenue
21
£9.3m

22
21

21
23
22

22
23

£9.3m

£12.5m

£9.3m

£12.5m

£16.3m

£12.5m

£16.3m

£16.3m

23
21
Group revenue
22
£21.1m
21

£15.6m

£15.6m

21
23
22

£15.6m
£25.4m

£21.1m

£20.8m

22
23

Organic

£21.1m

£25.4m

Acquisitions

£20.8m

23

Organic

£25.4m

Acquisitions

£20.8m

Organic

Acquisitions

14

Journeo plc Annual Report and Financial Statements 2023In April 2023, we announced a one-year 
extension to our Framework Agreement 
with Arriva UK Bus, through to April 2024. 
Separate to Journeo’s three-year fleet-wide 
SaaS contract (announced in November 
2021), the extension builds on the 
relationship between Journeo and Arriva, 
that has been in place since 2010.

We continue to see progress in our Airport 
Passenger Transport solutions. In March 
2023 we announced a new five-year 
extension to our software and support 
contract at Gatwick Airport, valued at 
£0.5m. Shortly after this we received a 
purchase order from First Bus to install 
our software at East Midland Airport, 
extracting further value from our IP-
backed solutions.

With operators reliant on our solution at six 
major airports in the UK and Ireland, we are 
looking to leverage our position to expand 
our presence at home and overseas.

Passenger Systems
The performance of our Passenger 
Transport Infrastructure business was 
in line with management expectations, 
delivering a 5% growth in revenues to 
£9.0m (2022: £8.6m). Margins were lower 
than in 2022, however, we are pleased to 
see the sales progress in the business and 
believe it has the potential to outstrip its 
current performance through changes and 
cost efficiencies that we are implementing.

The acquisition of Infotec gives Journeo 
the power to consolidate its display 
technologies, streamline supply chains 
and exercise greater control over 
production costs. Simultaneously, Journeo 
is working to migrate the EPIX Content 
Management System to a SaaS solution, 
the Journeo Portal. Historically, local 
authority budgets have been directed 
towards capital expenditure, and so not 
invested in subscription-based solutions. 
However, this is starting to change 
as customers realise the value of the 
continuous improvement that is the 
cornerstone of cloud-based technologies. 

A notable development during the year was 
a £1.0m software and service contract from 
Transport for Wales (TfW). This first-of-its-
kind contract seeks the disaggregation of 
software services for Real Time Passenger 
Information (RTPI) estates from the 
displays that are located within urban 
and rural areas. Disaggregation enables 
local authorities to purchase displays from 
any provider, as long as they operate on 
open industry standards. Journeo is at the 
forefront of developing these standards 
and we expect to see the first displays 
migrate to the platform within the first half 
of this financial year. Since the year end 
Cardiff City Council and TfW has invested 
a further £1.6m in Journeo displays 
technology to be connected to the new 
platform.

In September, Journeo received £2.25m 
in purchase orders for RTPI displays 
technology and associated software 
services from Hertfordshire County 

Council. Hertfordshire County Council 
supported in the development of the 
Bus Back Better strategy and is focused 
on driving improvements within their 
transport network. Journeo has enjoyed 
a 20-year relationship with Hertfordshire 
and is working closely with the authority 
as they drive improvements in their 
transport network. Whilst unavoidable 
delays to install the technology have 
restricted our ability to realise the value 
in the contract across 2023, the obstacles 
have now been overcome and will benefit 
the Group in 2024.

A purchase order of £2.0m from a Northern 
Transport Partnership was also received 
in September 2023. The project is an 
expansion of the partnership’s RTPI estate 
that, following several successful years 
of close collaboration, is now one of the 
largest RTPI estates in the country and is 
comparable in size and complexity with the 
system in London.

The Passenger Transport Infrastructure 
business enters 2024 with its strongest 
ever order book and a clear strategy to 
improve operating margins.

Infotec
The acquisition of Infotec via a significantly 
over-subscribed placing and retail offer, 
was an important step in Journeo’s 
evolution. In addition to strong revenues of 
£19.7m and a gross margin of 29.8%, longer-
term value will be realised across the Group 
through the consolidation of technologies 
and efficiencies in manufacturing.

15

journeo.comStrategic ReportChief Executive’s report CONTINUED

Since the acquisition we have invested 
£0.4m to enhance surface mount 
production capacity, resulting in 
significantly reduced production lead times. 
The investment is enabling us to keep pace 
with a large US-based contract whilst also 
maintaining momentum for orders won in 
our domestic markets.

We were pleased to announce purchase 
orders from Network Rail and Northern 
Trains totalling £2.4m. These awards reflect 
the market-leading position Infotec has 
within the UK rail industry, supplying 
approximately 80% of rail stations. The 
displays are recognised for their robustness 
and longevity, and the continuing 
advancement in technology offers a high 
level of repeat business. 

Significant progress has been made to 
integrate Infotec into Journeo. By working 
more closely we will leverage synergies in 
the technologies we provide, with the aim 
of improving the margins delivered by all 
operating companies in the Group.

MultiQ
The acquisition of MultiQ Denmark A/S 
(“MultiQ”) was completed in September 
2023 for a total consideration of €2.5m on 
a debt-free, cash-free, basis. This provides 
Journeo with an established, full-service 
provider of Intelligent Transport Systems 
(ITS) to fleet operator and local authorities 
in the Nordic region. With a strong history 
of developing and supplying public 
information systems for bus, including 
fleet management software and on-board 
passenger infotainment, MultiQ was part 
of a larger group that was acquired by the 
Swedish company Vertiseit AB in May 2022. 

The pure ITS focus of MultiQ is a good fit for 
Journeo and will provide access into Nordic 
and Northern European markets and the 
strong SaaS-based sales approach delivers 
approximately 40% recurring revenue.

Central Services
The Group’s growth over the last 12 months 
has necessitated developments to our 
organisational structure, and investment 
in our Finance and HR teams to enhance 
transparency and reporting capabilities. We 
are assessing our business systems where 
we see opportunities for consolidation and 
improvement. 

Journeo strives to maintain its position 
as a trusted and responsible member 
of the business community, delivering 
our customers solutions that can be 
relied upon for quality, robustness and 
security. We are working closely with 
our supply chain partners and system 
providers, monitoring the impact of 
global events to maintain the supply of 
essential components. Throughout the 
course of 2023, we maintained all ISO and 
cyber accreditations, demonstrating our 
commitment to maintaining governance 
and quality systems. 

Finally, we are continuing our work on 
ESG, with a further update available in 
the sustainability section of this Annual 
Report. We maintain honest and open 
communication with our customers, and 
carried out an online customer survey 
during the year which has provided 
valuable insight into why customers place 
their faith in us and what we can do better, 
as we continue to deliver operation-critical 
solutions to vehicle fleets and the wider 
transport infrastructure network.

Russ Singleton
Chief Executive

26 March 2024

16

Journeo plc Annual Report and Financial Statements 2023 
17

journeo.comStrategic ReportMarkets

Global megatrends 

Rapid  
urbanisation

Climate change and 
resource scarcity

Shift in global  
economic power

Demographic and  
social change

Technological 
breakthroughs

Transport trends

Increased congestion.

Changing passenger 
demand.

Move to zero-emission 
vehicles.

Vehicle production 
rising in Asia.

Use of renewable 
energy.

Continuing 
globalisation and 
standardisation within 
supply chains.

Fewer journeys per 
person due to rise of 
the internet.

Long-term reduction 
in young people 
holding driving 
licences.

Transport in the 
Smarter City and IoT.

More intelligent 
transport.

A future of driverless 
and on-demand 
services.

18

Journeo plc Annual Report and Financial Statements 2023UK Government policy

Changing Government policies 
The transport sector, and particularly 
public transport, plays a key part in 
any strategy to reduce emissions and 
congestion. Most cities and governments 
have policies to encourage the use of 
public transport and these policies have 
a major effect on the markets we serve. 
In the UK, passenger numbers have 
been declining for many years, leading 
to a reduction in funds available for 
investment by our Passenger and Fleet 
customers. That said, pre-COVID, bus 
transport remained the most used form 
of public transport with more than 60% of 
all public transport journeys.

The sector now faces the double challenge 
of attracting customers back to public 
transport to pre-pandemic levels as well 
as revitalising mass public transport to 
meet environmental ambitions. In March 
2021, the UK Government launched the 
National Bus Strategy for England, which 
has made available £1.4bn of funding and 
includes important changes to revenue 
support and the creation of ‘turn-up-and-
go’ high-frequency networks in England. 
Ticketing will be made simpler, with flat 
fares, daily ‘capping’ and high-quality 
passenger information.

Local transport authorities are at the 
heart of bus network revitalisation and 
funding decisions from the DfT were 
released in 2022. Funding is linked to 
specific projects, and we have worked 
with customers to identify areas where 
we can add value or optimise their 
transport networks.

The new initiatives, driven by the 
increased funding, are beginning to 
deliver results. Whilst we have not seen a 
return to pre-pandemic levels, passenger 
bus journeys in England saw an increase 
of 0.5 billion journeys in the year ending 
March 2023.

The Williams-Shapps Plan for Rail, 
published in May 2021, also aims to place 
rail as a viable option over the personal-
use car and the release of CP7 in April 
2024 will set the next tranche of funding 
for the UK’s rail network.

The franchising model, already replaced 
with Emergency Recovery Measures 
Agreements (ERMA) due to the financial 
impact of COVID-19 on train operators’ 
revenues, is likely to change to a 
concession model using the Permanent 
Concession System (PCS), led by the new 
Great British Railways (GBR) body.

The PCS puts demanding passenger 
satisfaction requirements in place, in 
which the passenger experience is one of 
five pillars that PCS holders must meet to 
receive performance incentives.

The William-Shapps Plan for Rail sets 
out a ‘New Deal for Passengers’ of which 
making the railway easier to use is a key 
deliverable. Number one on the Plan’s 
list of ten key deliverables is a ‘modern 
passenger experience’ and the Plan sets 
out that clear, consistent passenger 
information is a must-have. 

The quality of information at railway 
stations and on-board trains is specifically 
referenced in the Plan. GBR will be 
made up of powerful regional divisions, 
with budgets and delivery held at local 
level, not just nationally, to ensure that 
railway stations meet new standards for 
passenger information.

It is expected that existing passenger 
rolling stock will be refurbished, with 
upgraded passenger information 
systems. This is likely to be part of the 
DfT’s 30-Year Strategy, which is to provide 
clear long-term plans for transforming 
the railways to strengthen collaboration, 
unlock efficiencies and incentivise 
innovation.

The DfT has commissioned a Whole 
Industry Strategic Plan, that will become 
the first 30-Year Strategy.

The Plan for Rail also says that the safety 
and security of passengers, of which CCTV 
is a key component, is ‘critical’ and ‘must 
continue’.

Net Zero
The UK became the first major economy 
to enshrine Net Zero by 2050 in law. The 
ministerial foreword to the DfT report, 
Decarbonising Transport – Setting the 
Challenge, sets out that:

“Public transport and active travel will 
be the natural first choice for our daily 
activities. We will use our cars less and be 
able to rely on a convenient, cost-effective 
and coherent public transport network.” 

Significant investment from bus 
manufacturers is seeing technologies 
(predominantly electric and hydrogen 
vehicles) mature rapidly, and several large 
bus operators have already stated that 
they will never buy another diesel vehicle. 
We can expect this shift in technology to 
accelerate, with most consumer-grade 
vehicles now also focusing on zero-
emission vehicles.

Bus Services Act 2017 and National 
Bus Strategy (2021)
The Act provides powers to England’s 
metropolitan areas outside London, 
to redress the negative effects of 
deregulation such as variable quality, 
lack of integration and fragmented 
services. The National Bus Strategy for 
England encourages local authorities to 
leverage the powers contained within 
the Act. Funding has been impacted 
by Government spend on maintaining 
services during the pandemic, but in 
2021, £1.4bn funding was announced to 
cover the three-year period of 2022-2025. 
DfT funding was announced in 2022 
and the first tranche was released late 
in the calendar year. A further £160m 
BSIP+ funding was announced in 2023 to 
support regions that were not successful 
in the first rounds of funding, to ensure 
that the development of bus transport is 
delivered across the UK. 

Additionally, City Region Sustainable 
Transport Settlements (CRSTS) totalling 
£5.7bn were announced for Transport 
Executives in 2022, to enable major city 
areas to level-up their transport networks 
in line with the public transport provision 
available in London.

19

journeo.comStrategic ReportMarkets CONTINUED

Fleet Transport Operator Systems

The market
We supply safety and information 
systems to bus, rail, rail freight, light-
rail and specialist vehicle operators, as 
well as integrated solutions to enclosed 
transport operations, at locations such 
as airports. Our solutions tend to be 
provisioned at a fleet-wide level rather 
than individual vehicles.

UK bus is currently our largest market 
where the main drivers for revenue are 
the systems for new vehicles, the fleet-
wide adoption of new technology to meet 
operational needs and ongoing services 
to the fleet.

Pre-pandemic, the UK bus market had 
falling passenger numbers, rising costs, 
fare pressures, changing technology 
to carbon-zero vehicles, reduced 
Government subsidies and regulatory 
changes. This resulted in new bus and 
coach registrations falling for consecutive 
years, culminating in significant 
reductions during the COVID-19 period.

However, the National Bus Strategy 
for England and ZEBRA (Zero Emission 
Bus Regional Areas) funding signals a 
move away from restricted funding to 
an incentive-based programme, through 
Enhanced Partnerships and franchising 
run by local authorities. To access 
funding, services must have a plan for 
improvement, with the Government’s 
ultimate goal to make buses and bus 
services so appealing that they become 
the de facto choice for mid-range and 
inner-urban journeys.

As the effect of changing Government 
policies filters through and now that 
restrictions have been lifted, we are 
beginning to see an improving situation.

We have invested £6m into Research and 
Development over the last four years, 
placing us in a strong position to capture 
market share and growth.

A similar shift is occurring in the 
passenger rail market and the 
publication of the Williams-Shapps 
Plan for Rail report sets out how the 
quasi-nationalisation of the railways 
that occurred during the pandemic, is 
paving a way out of the feast and famine 
approach to franchise-era upgrades.

The Plan puts passenger experience and 
satisfaction at its heart, with demanding 
standards for the delivery of passenger 
information directly linked to rail 
operators’ performance incentives. 

The DfT is to publish a 30-Year Strategy 
for the railways, which is expected to 
include improved on-board passenger 
information systems to be fitted during 
refurbishment.

Our response
We strive to continuously improve the 
range and quality of our services to 
customers and invest in IT systems and 
our core capabilities which are applied 
across all our customer accounts.

The National Bus Strategy is expected to 
accelerate the quality and consistency of 
bus services throughout England in the 
coming years. It will create demand for 
new technologies that drive operational 
efficiencies and improve the passenger 
experience which will be key to achieving 
the Government’s goals.

For instance, our Remote Condition 
Monitoring (RCM) solution provides 
operators with a cost-effective route for 
ensuring the critical systems on their 
vehicles are working to meet regulatory 
and operational requirements. RCM also 
helps improve availability and reduces 
lifecycle costs through predictive 
maintenance and extends product life. 

Our Agnostic Video Management System 
has proved valuable to customers 
looking to standardise data security in 
accordance with GDPR processes across 
large fleets with a mixed technology 
base. From within our customer base, 
this has been proven to increase 
efficiency and lower the cost of evidence 
retrieval.

We continue to broaden the range of 
safety solutions by introducing more 
complementary products. For example, 
Journeo Camera Monitoring System 
(CMS – sometimes known as Digital Wing 
Mirrors) has now been installed on over 
3,000 new vehicles across 27 operators 
and is now beginning to be retrofitted to 
fleets as well, including London’s iconic 
New RouteMaster.

Many customers are multinational fleet 
operators and our technology-based 
approach is opening new opportunities 
and routes to market.

20

Journeo plc Annual Report and Financial Statements 2023Passenger Transport Infrastructure Systems

The market
We supply passenger information 
systems to the local authorities and 
Passenger Transport Executives (PTEs) 
that manage transport networks.

The last decade has seen limited 
investment in passenger information 
systems, but recent changes in 
Government policy have led to 
increased activity in the UK Passenger 
Systems market. The first tranche 
of Transforming Cities Funding was 
released to PTEs and local authorities 
in 2019. This is regarded as a positive 
trend and we continue to receive 
purchase orders from the second 
tranche of the funding.

Following the release of the National 
Bus Strategy for England, local 
authorities submitted their BSIP to 
the DfT and £1.4bn of funding was 
announced. A further £5.7bn was 
announced to support Transport 
Executives in major city regions 
to level-up their public transport 
provision. The new Enhanced 
Partnerships this will deliver enables 
them to better influence bus service 
provision in their region and invest 
in bus prioritisation and service 
improvement measures.

Passenger information systems 
deployed for rail applications must 
meet a higher grade of regulatory 
acceptance in order to be deployed, 
both on-vehicle and on train station 
concourses and platforms.

The Williams-Shapps Plan for Rail 
sets out a ‘New Deal for Passengers’. 
Number one on the Plan’s list of ten 
key deliverables is a ‘modern passenger 
experience’ and the Plan sets out that 
clear, consistent passenger information 
is core to that deliverable.

Our response
Our strategy of combining engineering 
services, partnerships with 
complementary industry specialists 
and our own latest generation of 
industry-specific solutions has produced 
a powerful competitive advantage 
for large and complex infrastructure 
projects.

Our Journeo EPIX Software has been 
developed in close collaboration with 
our customers to meet their emerging 
needs as their requirements grow with 
their new powers and responsibilities. 
We have now begun the integration 
of the solution into our popular SaaS-
based Journeo Portal to take advantage 
of new industry open protocols.

We are also developing new solutions 
in response to the needs of local 
authorities and PTEs as we seek to 
extend our role in the transport sector of 
the wider Smarter City; for example with 
our new air quality monitoring sensor. 

We have emerging business 
opportunities in cycling and walking, 
low-power solutions, emissions 
measurement and road surface 
analysis; all of which will support local 
authorities as they work to achieve 
the UK Government’s goal of making 
public transport the de facto choice of 
transport in an effort to meet their Net 
Zero targets.

We have invested in the acquisition of 
Infotec Ltd, the market-leading provider 
for passenger information systems 
in the rail market. This is providing 
further opportunity for core Journeo 
technology and is delivering enhanced 
manufacturing techniques to the 
displays we deploy in the bus market.

Additionally, Infotec has an international 
reach with flagship contracts in the 
USA that will provide an avenue for 
the international expansion of Journeo 
solutions.

21

journeo.comStrategic ReportBusiness model

Our core capabilities have developed through practical experience in creating market-leading 
solutions for the unique requirements of the transport community. 

Key resources

Activities

Competitive 
advantage

Diversified income 
streams

Engineering services
A full spectrum service 
including design and 
through to installation, 
management and field 
support services.

Technology provider
We combine a deep 
understanding of customer 
needs with our Research 
and Development 
capabilities to create 
innovative, new, open-
platform products and 
software solutions that 
increase performance and 
decrease costs for our 
customers. 

Support services
We provide vital services to 
our customers, delivering 
best practices and 
processes to enable them 
to deliver efficient and 
consistent results for their 
customers.

Solutions sales
into vehicle fleets and 
passenger transport 
infrastructure.

Integrated sales 
creating new converged 
solutions from previously 
disparate or closed 
technologies and 
applications.

Know-how and IP sales 
enhancing legacy systems 
by driving additional value 
from the systems our 
customers have already 
invested in.

Design, installation, 
services and support 
assuring high performance 
and reliability across 
the total lifecycle for our 
customers.

Managed solutions 
providing our customers 
with total peace of mind.

Open technology
We leverage industry 
standards, enabled by our 
own IP, to ensure we can 
support legacy solutions 
directly alongside the 
latest technology solutions.

Bespoke solutions from 
core technology
The flexibility of our 
technology enables 
Journeo to deploy the 
same core technology 
across both on- and off-
board technology solutions, 
adapted to its use case.

Long product lifecycle
The longevity of our 
Journeo solutions enables 
us to maintain customer 
relationships for longer and 
create a barrier to entry for 
new entrants.

Installation and 
servicing
Our expertise enables us 
to support our customers 
for the full lifecycle of 
the solutions that we 
install, further embedding 
Journeo into our 
customers’ operations.

Engineering excellence
Our people and culture are 
aligned to the needs of our 
customers. The importance 
of our solutions in the 
day-to-day operations of 
our customers informs our 
actions. Our customers 
demand engineering 
excellence, and this is at 
the heart of our expertise.

Technology leadership
We support our customers’ 
legacy systems, today’s 
new purchases and 
tomorrow’s strategic 
direction. We have a 360° 
view of the technology 
relevant to our customers 
and the capability to 
develop products and 
software that meet the 
transport community’s 
unique requirements. 

Affinity with customers
Like our customers, 
we have a long-term 
commitment to the 
transport sector. We are 
specialists and understand 
the importance of creating 
solutions that are leading-
edge but also durable and 
cost-effective over the 
long term.

Third-party 
relationships
We are key members of 
the transport ecosystem 
and work inclusively 
and collaboratively with 
industry complementors 
to deliver the solutions 
required by our customers.

22

Journeo plc Annual Report and Financial Statements 2023

Value created for stakeholders

Customer end user

We seek to become a trusted partner and are proud of the long-
term relationships we forge, with new and existing customers. Our 
solutions are designed to continuously deliver value, in the short, 
medium and long term.

>22,000 

assets connected to our  
cloud platforms (2022: 15,000)

Key suppliers and complementors

Our market presence and engineering capabilities provide an 
attractive route to market to global product businesses and our 

supply chain. As innovators, we work closely with industry influencers. 720 

partners in our global supply 
chain (2022: 407)

Our people

We aim to attract and retain great people by providing interesting 
and rewarding roles that allow and encourage opportunities for 
personal development.

194 

people 
(2022: 106)

Shareholders

By developing our own intellectual property and technologies, we 
have reduced our reliance on third-party suppliers and are now 
accessing opportunities that were previously inaccessible to us. As we 
apply these to more complex projects and a wider range of markets, 
we expect to generate increasing value for our shareholders.

17.96p

Diluted Earnings Per Share  
(2022: 9.80p)

Passengers

The systems we create improve the provision of information, increase 
the efficiency of services, seek to minimise environmental impact and 
safeguard members of the public whilst they use public transport. 

>1 million

passenger journeys rely on 
Journeo, every day

journeo.com

23

Strategic ReportStrategy 

Connected systems for connected journeys.
Our overall strategy is developed through initiatives grouped into four strategic goals focused 
on our customers, our capabilities and our stakeholders:

Customer bonding

Business 
growth

Technology  
leadership

Engineering  
excellence

Customer bonding
We aim for deep customer 
bonding through the critical 
technology solutions we 
provide to the transport 
community which capture, 
process and display essential 
information to improve 
journeys. We carefully select 
niche markets where we can 
generate significant market 
share. 

Engineering 
excellence
We support our customers’ 
legacy systems, today’s new 
purchases and tomorrow’s 
strategic direction. 

We invest in the skills and 
capabilities of our people to 
deliver engineering excellence 
and technical leadership across 
the lifecycle of solutions.

Technology 
leadership 
We are an open technology 
provider and partner with many 
leading global-scale product 
companies and local industry 
specialists to deliver our 
solutions.

We have a 360° view of the 
technology relevant to our 
customers and the capability 
to develop products and 
software that meet the 
transport community’s unique 
requirements, as well as the 
engineering services to deliver 
and support the solutions.

Business growth
We are strategically positioned 
for growth, as solutions in 
the transport community 
converge, with significant 
presence in passenger 
transport infrastructure 
and fleet operators’ safety 
and management systems. 
Journeo’s software and 
services are driving an 
increasing number of our new 
business opportunities.

We continue to evaluate 
acquisitions where they provide 
a route to market for our core 
capabilities.

24 Journeo plc Annual Report and Financial Statements 2023

Strategic objectives 

We set objectives to advance our strategic goals with regular performance monitoring by the Board and management. The following table 
highlights the progress we have made this year: 

Customer bonding

Engineering excellence

Technology leadership

Business growth

E
V
I
T
C
E
J
B
O
3
2
0
2

S
S
E
R
G
O
R
P

Further align Journeo 
solutions with customers’ 
growing need for 
sustainable infrastructure 
solutions.

Apply framework to 
objectively measure 
customer retention, loyalty 
and satisfaction.

Apply Journeo software and 
service capabilities into new 
acquisitions.

Harness the manufacturing 
expertise of Infotec, 
and deploy to solution 
development across the 
Group. 

Extend the Journeo 
Portal to be the home 
for connected transport 
infrastructure, alongside 
connected vehicles.

Design unified displays 
platform to deliver high-
performance, low-energy 
solutions. 

Rationalise procurement 
and manufacturing to 
reduce lead times and 
deliver lower cost solutions 
to our customers.

Target complementary 
acquisitions to support the 
growth of the Company.

We have further developed 
our ultra-low power 
displays, with v3 of our 
solar-powered solution 
entering customer estates 
throughout the year.

We distributed our first 
customer survey, including 
a Net Promoter Score and 
gained valuable insight into 
our customers’ experience, 
that is currently informing 
decisions on structuring 
the business for the future.

Joint projects are underway, 
with a long-term goal to 
consolidate the design and 
manufacturing process. 
Work has begun at the 
micro-electronic level, to 
create a strong core from 
which our future solutions 
can be built.

£0.4m investment in 
enhanced surface-mount 
capabilities at our Ashby-
based Infotec production 
facility. 

Works on the Journeo 
Portal to connect transport 
infrastructure are ongoing, 
with the first Passenger 
Information Displays 
expected to be connected to 
the system in H1 2024. 

Initial designs for a unified 
displays platform are under 
evaluation amongst our 
development teams. 

Process has begun but is 
expected to be complete in 
the medium term, due to 
the heavy order flow that is 
currently pushing through 
both Journeo factories.

Journeo further acquired 
MultiQ in September 2023, 
providing a base in the 
Nordic region from which 
to access customers with 
Journeo technology.

Further, we are pleased to set out our key objectives going forward as part of the continual development of Journeo.

Customer bonding

Engineering excellence

Technology leadership

Business growth

Build upon our initial 
customer satisfaction 
survey and create a 
framework for measuring 
improvement in our 
performance.

Review processes to 
ensure customer success 
for the entire lifecycle of 
customer projects.

Establish a centre of 
excellence for solution 
design to work at a 
Group level across all our 
companies, accelerating 
consolidation and 
strengthening consistency.

Improve our alarming and 
alerting platforms through 
enhanced machine learning 
techniques.

Continue process 
of rationalising 
procurement and 
manufacturing to reduce 
lead times and deliver 
lower cost solutions to 
our customers.

Continue to target 
further complementary 
acquisitions.

journeo.com

25

Strategic Report 
Strategy in action timeline

2019/20
£11.4m / £12.6m
2020 Revenue 
2019 Revenue 

 • Renamed Group Journeo plc – to better reflect the 
Company’s evolution into a provider of IoT based, 
connected technologies to the transport community.

 • Secured London Stansted Airport upgrade project - 

based entirely on our own software with National Express.

 • Release of the Journeo Portal – providing a single point 

of access for our Fleet Operator customers to manage the 
operational efficiency of their technology solutions.

 • Major project wins – including a £0.8m order from the 
£4.8m contract secured with City of Edinburgh Council, 
for real time information systems and associated displays 
technologies at City of Edinburgh Bus Station.

 • Initial sales of LED and low-energy products – £0.6m 
award to upgrade Birmingham city centre transport 
infrastructure.

26

2021
£15.6m
2021 Revenue

 • Launch of London Stansted Airport project – delayed 
throughout 2020 by COVID-19 and launched on the 
re-opening of Stansted Airport Car Parks, the solution 
utilises machine learning and AI tools to provide 
automated driver management, enabling the system to 
completely manage the transfer service and ensure the 
operator remains within SLA.

 • Wider market adoption of Journeo technologies 
– monthly connections to the Journeo Portal and 
enabling technology increased from 3,000 to 4,000 
within the year, with further orders received just prior 
to year end.

 • Customer wins in Wales – with previously limited 

amounts of real time information displays in the region, 
Journeo have made impressive gains ahead of future 
anticipated TfW changes.

 • Further expansion of our Airport Solutions – key 

wins at London Heathrow Airport and Bristol Airport 
sees further adoption of our airport car park transfer 
solutions.

Journeo plc Annual Report and Financial Statements 20232023
£46.1m
2023 Revenue

 • Group expansion through acquisition – the acquisition of Infotec 

and MultiQ has delivered impressive revenues in addition to 
the Group’s strong organic growth. Supplementary to this, the 
acquisitions are delivering further efficiency opportunities through 
the consolidation of supply chain, manufacturing and deployment 
processes. These efficiencies will be delivered in the coming years 
as our technology converges.

 • Strategic investment into production capabilities - £0.4m 
invested in Journeo’s surface-mount capability at Infotec’s 
Ashby-based manufacturing and production facility, enabling the 
Company to keep pace with the requirements of the US-based 
contracts in addition to orders from our domestic markets.

 • Active recruitment programme – with an expanding team 

across multiple operating companies, we invested in new key 
roles to support the continued development of the Group.

 • Commenced integration programme – focusing on core 
products and technologies, we have commenced projects 
to consolidate the IP held within the Group into a core set of 
platforms to facilitate improved margins for future sales.

 • Increased focus on SaaS-based sales – Journeo were selected to 
deliver a national Content Management System for Wales using 
the latest industry open standards primarily for bus, but also 
including multi-modal departures in this software-only contract 
win. The secure and scalable system will feature improved, 
stop-centric management, enhancing the ability to provide data 
agnostic to display type and to third-party systems.

 • Continued expansion of our Airport solutions – following 

successful delivery of our airport solution at Dublin Airport, 
on behalf of Aircoach and their parent company, First Bus. 
Journeo were selected by First Bus to deploy our solution at East 
Midlands Airport.

 • Notable project wins throughout the year – a number of 

substantive and notable contract wins throughout the year 
including replacement programmes with Northern Rail to 
provide updated Infotec displays to their infrastructure (£1.7m); 
further expansion to an information estate operated by a 
Northern Transport Partnership, making it comparable in 
size and complexity to London (£2.0m); and, purchase orders 
from Hertfordshire County Council, one of the Group’s longest-
standing customers, representing significant investment in their 
information estate (£2.25m). 

S
t
r
a
t
e
g
i
c
R
e
p
o
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t

27

2022
£21.1m
2022 Revenue

 • Major fleet-wide rollouts – building on the previous 
success of the Journeo Portal, connections increase 
by 150% from 4,000 to 10,000 connected assets 
following major fleet-wide rollouts to Arriva UK Bus 
and First Bus UK, as part of the Company’s largest 
ever framework agreement, valued at £9m.

 • Increased deployment of core Journeo technology 
– successful awards from a Northern Transport 
Partnership will result in the same core Journeo 
technology deployed to on-vehicle systems being 
applied to legacy display estates through our 
Passenger Transport Infrastructure business. Over 
1,600 displays will have their lifespan increased 
through deployment of the Journeo Edge to support 
ongoing connectivity.

 • Continuing success of flagship projects –following 

the successful launch of systems at the City of 
Edinburgh Bus Station, further orders for over 400 
on-street displays valued at £2.1m are secured, 
including Journeo’s new optically-bonded displays. 

 • Largest ever software-only order secured – valued 
at over £1.2m for two years’ licensing, the agreement 
with Scotrail is a purely software-driven sale that is 
a result of the dedicated work of our small and agile 
rail team.

 • Commenced Mergers and Acquisition (M&A) work  

– with successful £8m fundraising and placing 
(completed 17 January 2023).

journeo.com 
Chief Technical Officer’s report

“

The acquisition of Infotec has also 
proven to be hugely beneficial, 
with our new development teams 
leading the way in consolidating 
our sign driver electronics across 
the business.”

Dr Andy Houghton
Chief Technical Officer

Inevitably this process goes hand in 
hand with any rapid development, and 
work commenced in 2022; and, following 
external advice and support, we considered 
the areas where we could enhance the 
application of machine learning technology 
to bring further benefit into the business. 
This culminated in 2023 with a small proof 
of concept trial aimed at optimising our 
Automatic Passenger Counting solutions. 
Within two months, counting errors across 
customer systems was reduced, in most 
cases, to below 2% which, at this time, is an 
impressive result. 

2024 is about building on this work, 
extending it systematically across all our 
monitored systems. Remote Condition 
Monitoring, or RCM, was one of our first 
transformational stepping stones, bringing 
true scale to on-vehicle engineering 
resources. The number and range of 
systems that we now monitor is such that 
we need to bring similar scaling benefits to 
the back-office processes that underpin it, 
and machine learning is the ideal tool for 
this. Further, the ability to draw previously 
hidden inference from large datasets is 
exciting and promises to bring us closer 
to proactive fault management where 
we detect failing systems before they are 
compromised.

Our airport solutions have not stood still 
either; we now have two overseas systems, 
Copenhagen and Dublin. All airports 
operate differently so these will probably 
never be ‘cookie cutter’ solutions but 
through rationalisation of core components 

into functional blocks, we have built 
systems that can easily be replicated and 
support the tailoring that these complex 
operations ultimately require. This makes 
the process of building systems faster and 
more straightforward. The Copenhagen 
system was, for example, built in a matter 
of days.

In our Passenger business the latest RTIG 
Content Management System to Passenger 
Information Display standard (RTIGT047) 
is now trialling in our signage products 
with two key authorities on the cusp of 
rolling it out. This initiative increases 
choice and flexibility for our customers and 
brings much needed, and long overdue, 
commoditisation into the passenger 
information displays market place. 

The acquisition of Infotec has also proven 
to be hugely beneficial, with our new 
development teams leading the way in 
consolidating our sign driver electronics 
across the business into a common 
hardware and software platform. This gives 
both economies of scale for manufacturing 
and a consistent environment for software 
development as well as reducing supply 
chain dependencies. 

The introduction of MultiQ into the Journeo 
family is another very welcome step 
forwards. Bringing their long history of 
on-vehicle systems creation, our ecosystem 
opens opportunities for rapid product 
development and consolidation which we 
look forward to investigating further over 
the coming years. 

An exponential growth in, and 
uptake of, our services and 
solutions over the last couple 
of years made 2023 a year of 
rationalisation and scaling. 

28

Journeo plc Annual Report and Financial Statements 2023Principal risks and mitigation

The Audit Committee is responsible for overseeing risks material to the business and assesses 
the likelihood of the risk, and the severity of impact, using the risk management framework of 
the business. The Audit Committee is chaired by Barnaby Kent.

Risk or uncertainty and potential impact

Mitigation

Changes in Government policy
Although the recent release of a National Bus Strategy from the Government 
and the Williams-Shapps Plan for Rail is broadly welcomed by Journeo, we must 
remain mindful that this will have major impacts to the transport landscape:

Changes to buying decisions:
 −

Through Enhanced Partnerships and franchising, operator customers 
may have less leeway to specify the equipment and hardware that they 
use within their fleet.

Changes to funding streams
 − Whilst the National Bus Strategy has been announced, it is not yet clear 
how the funding will be allocated and how much will come from existing 
funding streams such as BSOG, ZEBRA funding and Concessionary Travel 
Funding.

The General Election
 −

(Currently believed to take place early this year) may signal a potential 
switch in transport policy.

Through our Passenger segment, Journeo already works very closely with 
local authorities and has been engaging with key asset clients on their 
Enhanced Partnership plans since the release of the Bus Services Act. 

This provides us with the opportunity to demonstrate our capabilities to 
both the local authority and fleet operator customers. We continue to work 
with industry complementors to set system specifications.

Whilst a potential change in Government is being predicted by most 
polling agencies, transport has not featured as a major battleground for 
pre-election debate, leading Journeo to believe that there is likely to be 
minimal change in the near or mid-term future.

The Board continues to monitor changes in Government policy closely and 
will continue to set strategy as further details emerge.

Supply chain management
The Group has an international supply chain and a growing overseas 
customer base.

Access to, and delivery of equipment, people and materials could still 
be negatively impacted by the UK exit from the EU. This is potentially 
exacerbated by the conflict in Ukraine that may impact production and 
supply routes of some key components.

We initiated a programme of advance purchase and delivery of stock to our 
warehousing facilities to mitigate any short-term impact. We continue to 
hold this buffer stock.

Whilst no stock comes directly from the conflict zone, we have key 
suppliers in bordering countries who may be impacted should the conflict 
become further protracted. We are carefully monitoring the situation and 
have plans in place for alternate supply chains if required.

Major project delivery
Failure to deliver a major project on time or to specification, or technical 
performance falling significantly short of customer expectations, would have 
potentially significant adverse financial and reputational consequences.

Dependence on key suppliers
Wherever possible the Group endeavours to retain a choice of suppliers in the 
supply chain. In instances where we are reliant on the performance of one 
supplier for a product or a subsystem, our risk is increased. 

Competition
The Group may face increased competition as the technology on and off 
vehicles moves away from point solutions to broader integrated solutions.

This changing technology landscape creates openings for new product and 
service entrants that may possess better technical and capital resources than 
the Group.

Technology
As transport systems become more intelligent and converged, there is a risk 
that solutions or products can be overtaken by new approaches. The speed of 
innovation may increase.

This may impact our ability to invest in further development in the future and 
could reduce the product lifecycle for our current solutions in the market.

COVID-19
The COVID-19 pandemic and Government and societal reactions to events  
are expected to continue to impact the business. 

Our people 
 − Our fundamental duty of care for their safety.
 − Our capacity to deliver our services, e.g., customer SLAs and project delivery.

Our customers
 − Degree of essential supply of our services.
 −
Credit risk and cash flow.
 − Reduction in their services.

Our supply chain
 −

Their capability to deliver key services and components.

Risk assessments are conducted for all projects and the major ones are 
also subject to Board approval.

Major projects are reviewed at various levels and frequencies throughout 
the project lifecycle. Any material exceptions are escalated to the Group 
management team.

We manage this risk with rigorous financial and technical appraisals of 
key suppliers. We monitor their general performance closely and for major 
projects we apply the mitigation covered above.

The Group will continue to increase its technical capability to capitalise on 
our current market position and work closely with technology partners to 
broaden our skills.

We aim to become a larger group via organic growth and potential acquisitions 
to provide better economies of scale and increased industry knowledge.

We are a customer-led business that has made significant investments in 
Research and Development resources in carefully selected niche markets 
in which we are recognised experts with substantial field engineering 
experience. This allows us to continually keep pace with changes and 
improvements in relevant technology and link this to our customers’ 
changing needs.

The Board regularly reviews progress on product development.

A dedicated COVID-19 response team continues to assess and manage 
impacts of the challenges on the business.

The Group will continue to monitor guidance from the Government and will 
communicate with staff on a regular basis as appropriate.

Personnel operate on a hybrid working model and where on-site is 
required, appropriate measures have been put in place in line with 
Government guidelines.

We maintain regular communication with our supply chain and customers 
on the measures in place to minimise disruption to normal operations 
arising from COVID-19.

29

journeo.comStrategic ReportSustainability

Our approach to 
sustainability
Journeo remains committed to being 
a responsible member of the corporate 
community and, over the last two years, we 
have been working to formalise our approach 
to sustainability and environmental, social 
and governance (ESG) topics. In previous 
reports, we have shown how we identified our 
key topics through a materiality assessment 
process that involved discussions with internal 
and external stakeholders.

Following the materiality assessment, we 
prioritised the subject areas that are the most 
important to Journeo, defining the categories 
where we aim to lead within our sector and 
themes that we will proactively manage and 
monitor. There is a strong alignment between 
our lead material topics and our core business 
strategy – customer bonding, engineering 
excellence and technology leadership.

Through a baseline review process, we have 
assessed our existing systems, processes, 
policies and management systems 
relating to our material topics. In many 
cases, our existing ISO certifications for 
environmental management (ISO 14001), 
quality management (ISO 9001), information 
security (ISO 27001), and health and 
safety (ISO 45001) give us a solid platform 
from which to manage and progress our 
sustainability journey.

However, the baseline review also identified 
gaps in our approach and opportunities 
for further development. This included 
areas where we felt investing in additional 
expertise within the business was 
appropriate. To support this, we engaged 
in a recruitment process to build upon the 
knowledge already held within the Group, 
including that within our recently acquired 
businesses of Infotec and MultiQ.

Additionally, the expansion of the Group 
has delivered challenges that have meant 
that we are yet to attain the sustainability 
reporting position that we wish to achieve. 
For example, we initiated a customer 
satisfaction survey to gain valuable insights 
into how our customers value the services 
we provide and identify areas that we can 
improve.  We asked customers whether they 
would recommend us to others which formed 
the basis of a Net Promoter Score. Whilst 
this was done and returned a positive score, 
it is no longer representative of the wider 
Group, focusing only on the customers from 
our Passenger Systems and Fleet Systems’ 
businesses. Further, the creation of a Carbon 
Reduction plan is ongoing as we seek to 
collate data from the recently acquired 
additions to our operations.

We remain, however, committed to 
progressing our approach to sustainability 
and have made significant progress in our 
Lead topics. We are pleased to share with you 
a few recent examples of the developments 
being made across the business.

The topics selected to place at the forefront of our ESG strategy are:

Lead

Manage

Monitor

•   Innovation and product 

•   Customer satisfaction

•   Corporate Governance

responsibility

•   Energy use and carbon 
emissions/low carbon 
products

•   Health, safety and 

wellbeing

•   Operational data 

privacy and security

•   Social impact 
investment

•   Attracting and 
retaining talent

•   Diversity, inclusion and 

equality

•   Responsible 
supply chain

•   Waste and recycling

•   Economic contribution

•   Ethical conduct

•   Risk management

30

Progress in 2023
Innovation and product responsibility
Journeo is a technology group whose products 
and services enable our customers to efficiently 
and effectively run their vehicle fleets, 
transport networks and passenger information 
systems. Central UK Government investment 
in recent years has supported the drive to 
deliver improved public transport and make 
it a viable de facto choice for people, ahead 
of their personal use cars, to reduce carbon 
emissions and contribute to more sustainable 
societies. Two pillars of our core business 
strategy are technology leadership and 
engineering excellence; responsible product 
innovation is a key part of these. Furthermore, 
one of the reasons why both Infotec and MultiQ 
were chosen as acquisitions was their close 
alignment with our customer-centric approach 
to product and solution development. 

Following the recent acquisitions, we have 
been creating a consolidated platform on 
which to operate our systems responsibly 
across our business, with initial efforts 
focusing on display signage and associated 
innovation. This is an ongoing process, but will 
deliver efficiencies throughout the business, 
including consolidation of our supply chains 
and a common operating platform across our 
technologies.

In parallel with this, we have also been 
working closely with industry bodies such as 
the Real Time Information Group (RTIG) to 
assist in the development and implementation 
of their new Content Management System 
(CMS) to Passenger Information Display 
(PID) open standard. Designed to open 
competition related to the implementation 
and servicing of displays, we have embraced 
the change in the market and are working 
to lead the implementation of the standard. 
Bench testing has proven successful and 
our first implementations, which are also 
the first of any supplier, will be deployed 
throughout 2024. 

Cyber security also remains an important 
area of focus for Journeo. Geopolitical 
developments over the last two years have 
increased the risk landscape for cyber 
threats and require constant vigilance. As 
hackers and cyber criminals continue to 
develop and evolve their techniques Journeo 
ensures that it is able to respond in a rapid 
and agile way to keep our systems, and the 
data they store, secure. In addition to our 
secure-by-design approach, we maintain 
certification to ISO 27001 and regularly 
assess our systems for weaknesses, through 
a strict regimen of Penetration Testing and 
Vulnerability Scanning, conducted by expert 

Journeo plc Annual Report and Financial Statements 2023third parties. Journeo is also accredited to 
the UK Government-backed Cyber Essentials 
scheme.

Energy use and carbon emissions/
low carbon products
Tackling the challenge of climate change 
and accelerating the shift to a net-zero 
economy requires technology-driven solutions 
alongside behavioural change. Transport 
and personal mobility remains a key area of 
focus for Journeo. It is widely acknowledged 
that to encourage a change in behaviour 
to get people out of personal cars and into 
public transport, requires services to run 
smooth and efficiently, with high levels of 
passenger satisfaction. Through the systems 
and solutions that Journeo create, we are 
enabling our customers to deliver better, more 
connected services, reliant on lower carbon 
infrastructure solutions.

We commit significant investment into our 
product innovation, including reducing the 
power consumption of our hardware. In last 
year’s Annual Report, we highlighted our low-
power, optically-bonded displays. We continue 
to deliver an ever-greater number of low power 
displays to our customers as we install new 
hardware and replace legacy systems. Further, 
over the course of 2023, we saw increasing 
demand for our ultra-low power and solar-
powered solutions, resulting in a 176% increase 
in sales and delivery of our E-ink displays. 

We are placing increased focus on the 
development of low-powered technology 

to support our customers as they seek to 
deliver the same high level of customer 
information, at a lower environmental cost 
and we look forward to providing further 
updates in future reports.

Health, safety and wellbeing
Without an understanding of how our 
employees feel about working for Journeo, 
we will not be able to improve the workplace 
environment we offer them. Engaged and 
motivated employees are the lifeblood of 
effective organisations, and our aim is to offer 
a workplace where employees are satisfied, 
supported and able to progress effectively. 

One significant development in this last year 
has been the appointment of Bex Hodds in 
May 2023 as Human Resources Manager. 
Bex’s core remit is to invest in and activate 
strategies related to employee health, 
safety and wellbeing; an aim not previously 
possible through our third-party advisers 
and organisational structure. We already see 
this appointment paying dividends for our 
employees as Bex is spearheading a number 
of significant initiatives.

For example, throughout the course of 2023, 
the groundwork was laid for the launch of 
a new employee assistance programme 
called ‘Wisdom’, which was officially launched 
in January 2024. Wisdom is a web-based 
system that provides a range of wellbeing 
tools and advice for employees designed to 
support their mental and physical wellbeing. 
Wisdom is available to all Journeo employees, 

covering our Fleet and Passenger systems 
businesses, Infotec, and our most recent 
colleagues in Denmark. 

Following a successful launch, the system 
is being promoted by line managers within 
their teams across the business and through 
virtual ‘toolbox talks’, especially for employees 
who regularly work remotely. Wisdom not 
only provides a hub for information and 
support resources, it also allows up to eight 
one-to-one counselling sessions each year 
for employees who may be facing personal or 
work-related difficulties.

Early feedback suggests employees are 
positive about the launch of Wisdom and we 
expect to be able to collect anonymised usage 
data over the course of the year. An indirect 
benefit of launching the system is that 
conversations on wellbeing are happening 
at an individual level between employees, 
managers and the HR team, demonstrating 
greater evidence of our strong commitment to 
health, safety and wellbeing. 

Throughout 2023 we also reviewed a range 
of centralised human resources software 
systems and have selected a solution that 
will be rolled out in 2024. The new software 
system will provide a single source of 
information on our workforce with an at-a-
glance view of our employee metrics, further 
supporting our efforts to track and enhance 
employee wellbeing.

S
t
r
a
t
e
g
i
c
R
e
p
o
r
t

“The foundations we have laid throughout 
2023 to implement new systems that will 
track and support employee wellbeing 
are designed to underpin our aim of 
ensuring that Journeo remains a dynamic, 
challenging and enjoyable place to work, 
enabling us to continue to attract and 
retain the best talent available.”

Bex Hodds,   
Human Resources Manager

31

journeo.com 
Governance

Board of Directors

Senior management team

Report on corporate governance

Report of Directors’ remuneration

Statutory Directors’ report

Independent Auditor’s report

34

35

36

38

40

43

32
3232

Journeo plc Annual Report and Financial Statements 2023

“ Over the course of the year, 

the Board was strengthened 
with the appointment of 
Barnaby Kent as independent 
Non-Executive Director.”
Mark Elliott
Non-executive Chairman

journeo.com

33

Board of Directors

Mark Elliott
Non-executive Chairman 

Mark Elliott joined the Company in December 2010 
as a Non-Executive Director before taking on the 
role of Executive Chairman in August 2013 after a 
period in the role of Interim Finance Director from 
January 2013. In August 2014 Mark was appointed 
Non-Executive Chairman. Mark is a Chartered 
Accountant who was an Equity Partner with 
Baker Tilly (now RSM UK) specialising in audit and 
corporate finance. More recently he has advised 
and been on the board of two companies listed on 
AIM. He is also Non-Executive Chairman of AIM 
listed Malvern International plc.

A   N   R

James Cumming
Non-executive Director and Senior 
Independent Director

James Cumming joined the Board as a Non-
Executive Director in August 2013. Following a 
long career in corporate advisory and broking 
in the City, including acting as Chief Executive 
Officer of N+1 Brewin LLP, and latterly as a 
Senior Adviser to Cantor Fitzgerald, James has 
significant experience in working with small and 
mid-sized UK companies. James was previously a 
Non-Executive Director of CareTech Holdings PLC 
and chaired the Independent Committee in the 
group’s recent £1.2bn MBO. He was an associate of 
Ruffena Capital and has qualified as a fellow of the 
Chartered Institute of Securities & Investment.

A   N   R

Barnaby Kent
Non-executive Director 

Barnaby Kent joined Journeo as a Non-Executive 
Director in March 2023, bringing over 20 
years’ technology and M&A leadership to the 
organisation. He was previously CEO at Plumtree 
Group and was COO at LSE:AIM listed Ideagen 
for over a decade before a $1bn acquisition by 
private equity in 2022. Barnaby is currently CEO 
at Plumtree Consultants, a private investment 
fund in the UK, and a NED for Equals Trust, an 
education provider. He holds a BSc (Hons) from 
the University of Southampton, and an MBA 
from Edinburgh Business School.

A   N   R

Key

A   Audit Committee

N   Nomination Committee

R   Remuneration Committee

Russ Singleton
Chief Executive Officer 

Russ Singleton joined the Company in October 
2013 as Chief Executive. Russ is a Chartered 
Engineer with a strong track record, including 
forming and growing electronics businesses for 
Synectics plc, formerly Quadnetics Group plc, 
where, after moving to AIM in 2002, he led the 
group as Chief Executive, achieving a five-fold 
increase in turnover and substantial profits. This 
growth came organically and through acquisitions. 
Subsequently, he formed Coretrol Limited to focus 
on opportunities in the security markets.

Nick Lowe
Chief Financial Officer and  
Company Secretary

Nick Lowe joined the Company in May 2017 
as Chief Financial Officer. Nick is an FCA 
with experience at finance director level in 
growing, technology-led, SME businesses. 
He has strong group reporting, process 
and control skills developed whilst at the 
prestige motor dealer, Sytner Group. Nick 
qualified as a Chartered Accountant with 
Tenon in Nottingham, before joining KPMG.

34

Journeo plc Annual Report and Financial Statements 2023Senior management team

Dr Andy Houghton
Chief Technical Officer

Tim Court
Managing Director – 
Infotec

Neil Scott
Chief Operating Officer - 
Infotec

Darren Maher
Group Development and 
Communications Director

Mark Johnson
Director of Fleet Systems

Mads Henrik Hansen
Managing Director - 
MultiQ

Chris Smith
Group Projects Manager

Phil Harrison
Group Financial Controller

Bex Hodds
Human Resources 
Manager

Steve Kesterton
Group Operations Manager

35

journeo.comGovernanceReport on corporate governance

Summary
 •

The Board met 12 times in 2023. All of 
the Directors of the Company were in 
attendance at the time of the meetings, 
with the exception of Barnaby Kent, 
who attended 9 out of 10 meetings 
since his appointment. 

 •

 •

The Audit Committee met with the 
Auditor once during the year.

Several meetings of the Remuneration 
Committee were held during 2023.

 • An ongoing process to identify, evaluate 

and manage the significant risks faced 
by the Group has been in place for the 
full year under review.

The Company has adopted the Quoted 
Companies Alliance’s (QCA) Corporate 
Governance Code for small and mid-size 
quoted companies (revised in April 2018 to 
meet the new requirements of AIM Rule 26).

The QCA Code is constructed around ten 
broad principles and a set of disclosures. 
The QCA has stated what it considers to 
be appropriate arrangements for growing 
companies and asks companies to provide 
an explanation about how they are meeting 
the principles through the prescribed 
disclosures. The Board has considered how 
it applies each principle to the extent that 
the Board judges these to be appropriate 
in the circumstances, and provides an 
explanation of the approach taken in 
relation to each on the Company’s website. 
The Board considers that it does not depart 
from any of the principles of the QCA Code.

The Company has chosen to adopt the 
recommendations of the QCA and will 
include proposals for the re-appointment 
of all Directors and the approval of the 
Director’s Remuneration Report at the 
Annual General Meeting.

The workings of the Board 
and its Committees
The Board
The Board currently comprises two Non-
Executive Directors, a Non-Executive 
Chairman and two Executive Directors 
and is responsible for the management of 
the Group. The Board meets at least ten 
times a year, setting and monitoring Group 
strategy, reviewing trading performance 
and formulating policy on key issues.

Day-to-day operational decisions are 
delegated to the senior management team. 
Key issues reserved for the Board include 
the consideration of potential acquisitions, 

36

share issues and fundraising, the setting 
of Group strategy, City public relations, and 
the review and evaluation of significant 
risks facing the business.

Briefing papers are distributed by the 
Company Secretary to all Directors in 
advance of Board meetings. All Directors 
have access to the advice and services of 
the Company Secretary who is responsible 
for ensuring that Board procedures 
are followed, and that applicable rules 
and regulations are complied with. 
The appointment and removal of the 
Company Secretary is a matter for the 
Board as a whole. In addition, procedures 
are in place to enable Directors to obtain 
independent professional advice in the 
furtherance of their duties if necessary, 
at the Company’s expense.

Biographies of the Directors, including 
details of their experience and role within 
the Group, are set out on page 34.

Attendance at meetings
The Board met 12 times in 2023. All of the 
Directors of the Company at the time of 
the meetings were in attendance with the 
exception of Barnaby Kent who attended 
9 out of 10 meetings since his appointment.

The Audit Committee
The Audit Committee comprises the three 
Non-Executive Directors: Barnaby Kent, as 
Chairman, Mark Elliott and James Cumming. 
The Audit Committee’s remit is set out 
in its terms of reference. The Committee 
assists the Board in ensuring that the 
Group’s published financial statements 
give a true and fair view and, where the 
Auditor provides non-audit services, 
that its objectivity and independence is 
safeguarded. The Audit Committee reviews 
arrangements by which employees may, in 
confidence, raise concerns about possible 
inappropriateness in the financial reporting 
of the Company or other matters. The Audit 
Committee has procedures in place for the 
investigation and follow-up of any such 
matters reported to it by staff.

The Remuneration Committee
The Remuneration Committee comprises 
the three Non-Executive Directors: James 
Cumming, as Chairman, Mark Elliott and 
Barnaby Kent. Several meetings of the 
Committee were held during 2023. The 
Committee is responsible for making 
recommendations to the Board on the 
remuneration of senior management and 
all Directors.

The Nomination Committee
The Nomination Committee comprises 
the three Non-Executive Directors: Mark 
Elliott, as Chairman, James Cumming and 
Barnaby Kent. It meets as necessary and is 
responsible for making recommendations 
to the Board on the appointments of 
Executive and Non-Executive Directors. 
When required, it is the usual practice of the 
Nomination Committee to employ specialist 
external search and selection consultants to 
assist in the appointment process for new 
Executive and Non-Executive Directors.

Election and re-election of Directors
All Directors of the Company are subject 
to election by shareholders at the first 
AGM following their appointment by the 
Nomination Committee. Thereafter, each 
Director is subject to re-election by rotation 
at intervals of no more than three years.

Terms of reference
The terms of reference for the Audit, 
Remuneration and Nomination Committees 
are available on request from the Company 
Secretary and are available for inspection on 
the Company’s website – journeo.com.

Internal controls
The Directors acknowledge that they 
are responsible for the Group’s system 
of internal control and for reviewing its 
effectiveness. The internal control systems 
are reviewed annually by the Board. 
Internal control systems are designed to 
meet the particular needs of the Group and 
the risks to which it is exposed. Internal 
control procedures are regularly reviewed 
in light of an ongoing process to identify, 
evaluate and manage the significant risks 
faced by the Group. The procedures are 
designed to manage rather than eliminate 
risk of failure to achieve business objectives 
and can only provide reasonable but not 
absolute assurance against material 
misstatement or loss. The process has been 
in place for the full year under review and 
up to the date of approval of the Annual 
Report and Financial Statements.

The key procedures which the Directors 
have established with a view to providing 
effective internal controls are as follows:

Management structure
The Board has overall responsibility for the 
Group and there is a formal schedule of 
matters specifically reserved for decision by 
the Board.

Journeo plc Annual Report and Financial Statements 2023The Directors have prepared Group cash 
flow projections for the period to 30 June 
2025 based on latest forecasts that show 
that the Group will be able to operate within 
the Group current funding resources with 
significant headroom.

As with all businesses there are particular 
times of the year where our working capital 
requirements are at their peak. The Group 
is well placed to manage these business 
risks effectively and the Board reviews 
the Group’s performance against budgets 
and forecasts on a regular basis to ensure 
action is taken where needed. The Directors 
also monitor a rolling cash flow forecast, 
and key management review working 
capital movements and requirements on a 
daily basis.

The projections, taking account of 
reasonably possible changes in trading 
performance, indicate that the Group will 
operate within available facilities throughout 
the projection period and therefore, based 
on these projections, the Directors have 
a reasonable expectation that the Group 
has adequate resources to continue in 
operational existence for the foreseeable 
future and for at least 12 months from 
the date of these financial statements. 
The Directors therefore continue to adopt 
the going concern basis in preparing the 
financial statements.

Each Executive Director has been given 
responsibility for specific aspects of the 
Group’s affairs. The Executive Directors, 
together with the senior management 
team, constitute the Management 
Committee, which meets weekly to discuss 
day-to-day operational matters.

Control environment
The Group’s control environment is the 
responsibility of the Group’s Directors 
and managers at all levels. A review 
of the key risks facing the business 
and the effectiveness of the Group’s 
internal controls was last performed in 
January 2024. During the year, the Board 
reviewed and updated its internal control 
arrangements to ensure they remained 
appropriate.

Main control procedures
The Directors have established control 
procedures in response to key risks. 
Standardised financial control procedures 
operate throughout the Group to ensure 
the integrity of the Group’s financial 
statements. The Board has established 
procedures for authorisation of capital and 
revenue expenditure.

Monitoring system used by the Board
The Board reviews the Group’s performance 
against budgets on a monthly basis. The 
Group’s cash flow is monitored monthly by 
the Board.

Internal audit
The Group does not have an independent 
internal audit function, as the Board does 
not consider the current scale of operations 
warrants such a function. However, the 
Board will keep this under review, with a 
view to creating an internal audit function 
when it is warranted.

Going concern
The Group’s business activities, together 
with factors likely to affect its future 
development, performance and position, 
are set out in the Strategic Report along 
with the principal risks and uncertainties.

The Group’s net underlying profit for 
the year was £4,284k (2022: £1,158k). 
As at 31 December 2023 the Group 
had net current assets of £10,407k 
(2022: £1,798k) and net cash reserves of 
£8,116k (2022: £533k).

37

journeo.comGovernanceReport of Directors’ remuneration

Remuneration policy for Executive Directors
The Company’s remuneration policy for Executive Directors is to:

(a)  have regard to the Directors’ experience and the nature and complexity of their work in 
order to pay a competitive salary that attracts and retains management of the highest 
quality;

(b)  link individual remuneration packages to the Group’s long-term performance through 

the award of share options and discretionary bonus schemes; and

(c)  provide employment-related benefits including life assurance, insurance relating to the 

Directors’ duties and medical insurance.

The Remuneration Committee meets at least once a year in order to consider and set 
the annual salaries for Executive Directors, having regard to personal performance and 
information regarding the remuneration practices of companies of similar size and of 
industry competitors.

Directors’ service contracts
Details of individual Directors’ service contracts are as follows:

Executive

R C Singleton

N Lowe

Contract  
date

Unexpired 
term

Notice  
period

10 Oct 2013

15 May 2017

None

Twelve months

None

Six months

The Non-Executive Directors do not have service contracts, but their terms are set out in 
letters of appointment.

Non-Executive

M W Elliott

J Cumming

B Kent

Date of letter of 
appointment

Notice period

18 August 2014

One month

22 August 2013

21 March 2023

None

None

The Directors are required to retire by rotation and the appointment of new Directors 
has to be approved at the next AGM subsequent to their appointment by the Board. All 
Directors will be proposed for re-appointment at the Annual General Meeting.

Other than the notice periods afforded to some of the Directors, there are no special 
provisions for compensation in the event of loss of office. The Remuneration Committee 
considers the circumstances of individual cases of early termination and determines 
compensation payments accordingly.

Non-Executive directorships
With the permission of the Board, the Executive Directors may accept appointments as 
non-executive directors elsewhere. Any fees related to such employment may be retained 
by the Director concerned.

As an AIM company, the Company is 
required to comply with AIM Rule 19 and 
not with Schedule 8 to the Accounting 
Regulations under the Companies 
Act 2006. Nevertheless, the Board prefers 
to follow best practice and has therefore 
prepared the following report which meets 
the majority of these regulations.

This Report on Directors’ Remuneration 
sets out the Company’s policy on 
the remuneration of Executive and 
Non-Executive Directors together with 
details of Directors’ remuneration 
packages and service contracts.

Remuneration Committee
For the financial year ended 31 December 
2023, the remuneration policy for Executive 
and Non-Executive Directors and the 
determination of individual Executive 
Directors’ remuneration packages 
have been delegated to the Board’s 
Remuneration Committee.

In setting the remuneration policy, the 
Remuneration Committee considers a 
number of factors including:

(a)  the basic salaries and benefits available 
to Executive Directors of comparable 
companies;

(b)  the need to attract and retain Directors 

of an appropriate calibre;

(c)  the need to ensure Executive Directors’ 
commitment to the continued success 
of the Company by means of incentive 
schemes; and

(d)  the need for the remuneration awarded 

to reflect performance.

Remuneration of the  
Non-Executive Directors
The Non-Executive Directors receive fees 
for their services which are agreed by 
the Board following recommendation by 
the Chief Executive with a view to rates 
paid in comparable organisations and 
appointments.

The Non-Executive Directors did not 
receive any pension or other benefits from 
the Company, nor did they participate in 
any bonus or incentive schemes.

38

Journeo plc Annual Report and Financial Statements 2023Directors’ detailed emoluments and remuneration
Details of individual Directors’ emoluments and remuneration for the year are as follows:

Executive

R C Singleton

N Lowe

Non-Executive

M W Elliott

J Cumming

B Kent

Salary and 
Fees
£

209,979

150,002

66,775

36,050

27,462

Bonuses 
£

Benefits
£

Pension 
£

Total
2023 
£

Total
2022
£

140,117

93,411

12,462

1,181

—

12,145

362,558

256,739

232,434

176,855

—

—

—

—

—

—

—

—

—

66,775

36,050

27,462

72,100

36,050

—

490,268

233,528

13,643

12,145

749,584

517,439

Share options
At 31 December 2023, the Company had three employee share option schemes: the 2004 Enterprise Management Incentive (EMI) Plan, 
the 2014 Enterprise Management Incentive (EMI) Share Option Plan and the 2020 Enterprise Management Incentive (EMI) Plan. The 2004 
EMI Plan was approved by shareholders on 18 May 2004 and expired for new options on its tenth anniversary. On 22 October 2014, the 
Board established the 2014 EMI Share Option Plan and on 1 April 2020, the Board established the 2020 EMI Share Option Plan, both 
operate in substantially the same way as the 2004 EMI Plan.

The outstanding options are detailed in note 22 to the financial statements.

Directors’ interests in share options
Directors’ interests in share options are disclosed in note 22 to the Group financial statements.

Directors’ interests in the employee shareholder plan
On 15 February 2015, the 21st Century Technology Employee Shareholder Plan (the ‘Plan’) was implemented following approval at a general 
meeting of the Company.

Directors’ interests in the Plan are disclosed in note 22 to the Group financial statements.

Directors’ interests in shares
Directors’ interests in the share capital of the Company are disclosed in the Directors’ report.

39

journeo.comGovernanceForeign currency risk
Several components used are sourced 
from overseas suppliers who invoice in 
US Dollars, Danish Krone and Euros. In 
addition, our operations in Europe generate 
transactions denominated in Euros, Danish 
Krone and Swedish Krona. Consequently, 
the Group is exposed to fluctuations in 
Sterling against these foreign currencies. 
Where appropriate, the Group uses forward 
exchange contracts to hedge foreign 
exchange exposures arising on forecast 
payments in foreign currencies and our 
selling prices in overseas markets are 
linked to movements in Sterling.

Future outlook
A summary of the outlook for the Group is 
given within the Chairman’s statement on 
page 11.

Going concern
The financial statements have been 
prepared on a going concern basis as 
covered in the Report on Corporate 
Governance on pages 32 to 47.

Results and dividend
The Group reports a profit after tax of 
£3.0m for the year (2022: £0.9m). At the 
forthcoming AGM, the Directors are not 
recommending the payment of a dividend 
(2022: £Nil).

Directors
Details of current Directors, dates of 
appointment, their roles, responsibilities 
and significant external commitments are 
set out on page 34.

Statutory Directors’ report

The following matters are reported by the 
Directors in accordance with the Companies 
Act 2006 requirements in force at the date 
of the Annual Report.

The Directors present their report and the 
Group financial statements for the year 
ended 31 December 2024.

Principal activities
The principal activities of the Group are 
set out within the Strategic Report on 
pages 12 to 31.

Review of business and 
future developments
The consolidated statement of 
comprehensive income for the year ended 
31 December 2023 is set out on page 50.

A review of the Group’s business activities 
and its future developments is included 
in the Strategic Report on pages 12 
to 31 and the Chairman’s statement on 
pages 10 to 11.

The Chairman’s statement, the Report on 
Corporate Governance and the Report on 
Directors’ Remuneration are incorporated 
into this report by reference and should be 
read as part of this report.

Key performance 
indicators
The Directors and Company management 
use financial key performance indicators 
(KPIs), as reflected in this Annual Report, 
to monitor progress against our objectives. 
The KPIs are:

 • Revenue

 •

Gross Profit and Gross Profit %

 • Administrative expenses - total and 

underlying

 • Operating profit – total and underlying

 • Net current assets

 • Net cash balance and net cash flows 

from operating activities

Principal risks and 
uncertainties
Details of the principal risks and 
uncertainties considered by the Board to 
affect the Group, and the related mitigation 
actions, are given in the Strategic Report 
on page 29.

Financial risk 
management
The Group’s financial instruments include 
bank facilities and cash. The main purpose 
of these financial instruments is to finance 
the Group’s operations. The Group has 
various other financial instruments, such as 
trade receivables and trade payables, that 
arise directly from its operations.

The main risks from the Group’s financial 
instruments are credit, liquidity, interest 
rate and foreign exchange risk. The 
Board reviews and agrees policies for 
managing each of these risks and they are 
summarised below.

Credit risk
The Group is exposed to credit risk 
primarily in respect of its trade receivables, 
which are stated net of provision for 
estimated impaired receivables. Exposure 
to this risk is mitigated by careful 
evaluation of the granting of credit and 
close monitoring and management of 
collections from trade receivables.

Liquidity and interest  
rate risk
The Group’s policy on funding capacity 
is to ensure that we have sufficient 
long-term funding and facilities in place 
to meet foreseeable peak borrowing 
requirements. At 31 December 2023, the 
Group had net cash at bank of £8,116k 
(2022: £533k). The Group’s policy is to 
ensure that sufficient resources are 
available to service all debt by monitoring 
prudent cash flow forecasts.

Earnings per share on a basic and 
diluted basis

Profit before tax

 Order book

 •

 •

 •

40

Journeo plc Annual Report and Financial Statements 2023The Directors are aware of their obligations 
with regards to the matters under 
Section 172, namely:

(a)   the likely consequences of any decision 

in the long term;

(b)   the interests of the Company’s 

employees;

(c)   the need to foster the Company’s 

business relationships with suppliers, 
customers and others;

(d)   the impact of the Company’s 

operations on the community and the 
environment;

(e)   the desirability of the Company 

maintaining a reputation for high 
standards of business conduct; and

(f) 

 the need to act fairly between 
members of the Company.

The Strategic report on pages 12 to 31, the 
Directors’ report on pages 40 to 42 and 
the Corporate governance statement on 
pages 36 and 37 set out the ways in which 
these duties are fulfilled.

Directors’ interests in 
shares
The Directors during the year and their 
interests in the share capital of the 
Company, other than in respect of options 
to acquire Ordinary Shares (which are 
detailed in the analysis of options included 
in note 22 to the financial statements) were 
as follows:

Number of Ordinary 6.5p
Shares in the Company

31 December 
2023

31 December 
2022

M W Elliott

R C Singleton

N Lowe

J Cumming

B Kent

123,809

465,385

35,000

44,047

—

100,000

300,000

15,000

25,000

—

187,750 of the share interests of Russ 
Singleton are held in self-invested personal 
pension schemes.

Apart from the interests disclosed above 
and in note 22, no Directors held interests 
at any time in the year in the share capital 
of the Company or other Group companies.

Disabled employees
The Group gives full consideration to 
applications for employment from disabled 
persons where the requirements of the job 
can be adequately fulfilled by a disabled 
person.

Where existing employees become 
disabled, it is the Group’s policy wherever 
practicable to provide continuing 
employment under normal terms and 
conditions and to provide training, and 
career development and promotion to 
disabled persons wherever appropriate.

Employee involvement
The Group’s policy is to consult and discuss 
with employees, through meetings, 
matters likely to affect employees’ 
interests. The meetings seek to achieve 
a common awareness on the part of all 
employees of the financial and economic 
factors affecting the Group’s performance.

All employees are eligible to receive share 
options. Membership of the share option 
scheme is reviewed annually. The number 
of options granted varies according to 
seniority and performance.

Directors’ indemnity
The Company’s Articles of Association 
provide, subject to the provisions of UK 
legislation, an indemnity for Directors 
and officers of the Company in respect of 
liabilities they may incur in the discharge 
of their duties or in the exercise of their 
powers, including any liabilities relating to 
the defence of any proceedings brought 
against them which relate to anything done 
or omitted, or alleged to have been done or 
omitted, by them as officers or employees 
of the Company.

Appropriate directors’ and officers’ liability 
insurance cover is in place in respect of all 
of the Company’s Directors.

Directors’ duties
The Directors of the Company are required 
to act in accordance with a set of general 
duties. These duties are detailed in 
Section 172 of the UK Companies Act 2006 
which is summarised as follows: “A director 
of a company must act in the way they 
consider, in good faith, would be most likely 
to promote the success of the company for 
the benefit of its shareholders as a whole”.

41

journeo.comGovernanceStatutory Directors’ report CONTINUED

Disclosure of information 
to Auditor
In the case of each person who was a 
Director at the time this report was 
approved:

(a)  so far as the Director is aware there is 
no relevant audit information of which 
the Group’s Auditor is unaware; and

(b)  he has taken all steps that he ought 

to have taken as a Director in order to 
make himself aware of any relevant 
audit information and to establish that 
the Group’s Auditor is aware of that 
information.

This confirmation is given and should 
be interpreted in accordance with the 
provisions of Section 418 of the Companies 
Act 2006.

By order of the Board

Mark Elliott
Non-Executive Chairman

26 March 2024

Statement of Directors’ 
responsibilities in 
respect of the financial 
statements
The Directors are responsible for preparing 
the Strategic Report, the Directors’ report, 
and the financial statements in accordance 
with applicable law and regulations.

Company law requires the Directors to 
prepare financial statements for each 
financial year. Under that law the Directors 
have elected to prepare the financial 
statements of the Group in accordance 
with UK adopted international accounting 
standards and applicable law and have also 
chosen to prepare the parent company 
financial statements in accordance with 
Financial Reporting Standard 101 ‘Reduced 
Disclosure Framework’. Under company 
law, the Directors must not approve the 
financial statements unless they are 
satisfied that they give a true and fair view 
of the state of affairs of the Company and 
of the profit or loss of the Company for 
that period.

In preparing the parent company financial 
statements, the Directors are required to:

 •

select suitable accounting policies and 
then apply them consistently;

 • make judgements and accounting 
estimates that are reasonable and 
prudent;

 •

 •

state whether Financial Reporting 
Standard 101 ‘Reduced Disclosure 
Framework’ has been followed subject 
to any material departures disclosed 
and explained in the Company financial 
statements; and

prepare the financial statements on 
the going concern basis unless it is 
inappropriate to presume that the 
Company will continue in business.

In preparing the Group financial statements, 
the Directors are required to:

 •

select suitable accounting policies and 
then apply them consistently;

 • make judgements and accounting 
estimates that are reasonable and 
prudent;

 •

 •

 •

state whether UK adopted international 
accounting standards have been 
followed subject to any material 
departures disclosed and explained in 
the financial statements;

provide additional disclosures when 
compliance with specific requirements 
in UK adopted international accounting 
standards is insufficient to enable 
users to understand the impact of 
particular transactions, other events 
and conditions on the entity’s financial 
position and financial performance; and

prepare the financial statements on 
the going concern basis unless it is 
inappropriate to presume that the 
Company will continue in business.

The Directors are responsible for keeping 
adequate accounting records that 
are sufficient to show and explain the 
Company’s transactions and disclose 
with reasonable accuracy at any time the 
financial position of the Company and 
enable them to ensure that the financial 
statements comply with the Companies 
Act 2006. They are also responsible for 
safeguarding the assets of the Company 
and hence for taking reasonable steps for 
the prevention and detection of fraud and 
other irregularities.

The Directors are responsible for the 
maintenance and integrity of the corporate 
and financial information included on the 
Company’s website. Legislation in the 
United Kingdom governing the preparation 
and dissemination of financial statements 
may differ from legislation in other 
jurisdictions.

42

Journeo plc Annual Report and Financial Statements 2023The operations that were subject to full-
scope audit procedures made up 98% 
of consolidated revenues and 94% of 
consolidated profit after tax. The operations 
that were subject to limited scope audit 
procedures made up 2% of the consolidated 
revenue and 5% of consolidated profit after 
tax. We applied analytical procedures to the 
Balance Sheets and Income Statements 
of the entities comprising the remaining 
operations of the group, focusing on 
applicable risks identified as above, and 
their significance to the group’s balances.

Key audit matters
Key audit matters are those matters 
that, in our professional judgement, were 
of most significance in our audit of the 
financial statements of the current year 
and include the most significant assessed 
risks of material misstatement (whether or 
not due to fraud) we identified, including 
those which had the greatest effect on 
the overall audit strategy, the allocation of 
resources in the audit, and directing the 
efforts of the engagement team. These 
matters were addressed in the context of 
our audit of the financial statements as a 
whole, and in forming our opinion thereon, 
and we do not provide a separate opinion 
on these matters.

Independent Auditor’s report

to the members of Journeo plc

Opinion
We have audited the financial statements 
of Journeo plc (the ‘parent company’) 
and its subsidiaries (the ‘group’) for the 
year ended 31 December 2023 which 
comprise the Consolidated Statement of 
Comprehensive Income, the Consolidated 
and Company Statements of Financial 
Position, the Consolidated and Company 
Statements of Changes in Equity, the 
Consolidated Statement of Cash Flows 
and notes to the financial statements, 
including significant accounting policies. 
The financial reporting framework that 
has been applied in the preparation of the 
group financial statements is applicable law 
and UK adopted international accounting 
standards. The financial reporting 
framework that has been applied in 
the preparation of the parent company 
financial statements is applicable law and 
United Kingdom Accounting Standards 
including Financial Reporting Standard 101 
‘Reduced Disclosure Framework’ (United 
Kingdom Generally Accepted Accounting 
Practice).

In our opinion:

 •

 •

 •

 •

the financial statements give a true 
and fair view of the state of the group’s 
and of the parent company’s affairs as 
at 31 December 2023 and of the group’s 
profit for the year then ended;

the group financial statements have 
been properly prepared in accordance 
with UK adopted international 
accounting standards;

the parent company financial 
statements have been properly 
prepared in accordance with United 
Kingdom Generally Accepted 
Accounting Practice; and

the financial statements have been 
prepared in accordance with the 
requirements of the Companies 
Act 2006.

Basis for opinion
We conducted our audit in accordance 
with International Standards on Auditing 
(UK) (ISAs (UK)) and applicable law. Our 
responsibilities under those standards 
are further described in the Auditor’s 
responsibilities for the audit of the financial 
statements section of our report. We are 
independent of the group and parent 
company in accordance with the ethical 
requirements that are relevant to our 
audit of the financial statements in the 
UK, including the FRC’s Ethical Standard 
as applied to listed entities, and we have 
fulfilled our other ethical responsibilities in 
accordance with these requirements. We 
believe that the audit evidence we have 
obtained is sufficient and appropriate to 
provide a basis for our opinion.

Our approach to the audit
We adopted a risk-based audit approach. 
We gained a detailed understanding of 
the group’s business, the environment it 
operates in and the risks it faces.

The key elements of our audit approach 
were as follows:

In order to assess the risks identified, 
the engagement team performed an 
evaluation of identified components and 
to determine the planned audit responses 
based on a measure of materiality, 
calculated by considering the significance 
of components as a percentage of the 
group’s total revenue and profit before 
taxation and the group’s total assets. 

From this, we determined the significance 
of each component to the group as a whole 
and devised our planned audit response. In 
order to address the audit risks described 
in the Key audit matters section which 
were identified during our planning 
process, we performed a full-scope audit 
of the financial statements of the parent 
company, Journeo plc, and all of the group’s 
UK trading subsidiaries, providing 100% 
coverage of revenues and profit before tax 
for these components. 

43

journeo.comGovernanceIndependent Auditor’s report CONTINUED

to the members of Journeo plc

Risk Description

Revenue recognition

As detailed in note 2 to the financial statements, 
Significant Accounting Policies, the Group’s revenue is 
generated from a number of streams, as follows:

 •

 •

 •

 •

the sale of equipment; 

installation of equipment;

construction contracts; and

service contracts.

Given the material nature of revenue and the variety of 
methods it is generated through, the appropriateness 
of revenue recognition and management’s application 
of the Group’s revenue recognition accounting policies 
represents a key risk area of significant judgement in the 
financial statements.

Carrying value and impairment of goodwill

The Group has a significant goodwill balance in relation 
to Passenger Systems, Infotec and MultiQ Denmark A/S. 
Group’s assessment of carrying value requires significant 
judgement, in particular regarding cash flows, growth 
rates, discount rates and sensitivity assumptions.

Provision for warranty costs:

The Group provides warranties on some of the 
equipment sold and therefore makes provision for 
future costs in relation to these warranties. The amount 
provided is a management estimate based on past 
experience and management assessment and requires 
significant judgement.

Acquisition accounting 

Our response to the risk

We have assessed accounting policies for consistency and appropriateness with the 
financial reporting framework and in particular that revenue was recognised when 
performance obligations were fulfilled. In addition, we reviewed for the consistency of 
application as well as the basis of any recognition estimates. 

We have obtained an understanding of processes through which the businesses 
initiate, record, process and report revenue transactions.

We performed walkthroughs of the processes as set out by management, to 
ensure controls appropriate to the size and nature of operations are designed and 
implemented correctly throughout the transaction cycle.

We tested equipment sales and installation revenue to gain assurance over the 
completeness, existence and accuracy of reported revenue.

We tested construction contracts and ongoing service contracts to gain assurance over 
the completeness, existence and accuracy of reported revenue. In doing this we have 
held discussions with management and documented the sales process to understand 
the sales system and key controls within the revenue cycle and to assess revenue 
recognition policies used by the group. We have held meetings with project managers 
to understand key contracts and the basis of revenue recognition. 

We performed cut-off procedures to test transactions around the year end and 
verified a sample of revenue to originating documentation to provide evidence that 
transactions were recorded in the correct year. 

Our procedures did not identify any material misstatements in the revenue recognised 
during the year.

We challenged the assumptions used in the impairment model for goodwill, which is 
described in note 10 to the financial statements. 

We considered historical trading performance by comparing recent growth rates of 
both revenue and operating profit.

We assessed the appropriateness of the assumptions concerning growth rates and 
inputs to the discount rates against latest market expectations.

We performed sensitivity analysis to determine whether an impairment would be 
required if costs increase at a higher than forecast rate.

We reviewed the calculation method and agreed a sample of data used in the 
calculation back to source records.

We tested warranty claims in the year to gain assurance over the existence of costs.

We agreed warranty terms back to contracts for a sample of those provided.

On 18 January 2023 Journeo plc purchased the share 
capital of IGL Limited, which comprised cash consideration, 
contingent consideration and consideration shares. 

We have obtained and reviewed management’s acquisition accounting working 
papers to verify the treatment of the acquisition in accordance with IFRS 3 Business 
Combinations.

On 19 September 2023, Journeo Fleet Systems Limited 
(a subsidiary of Journeo plc) acquired the share capital of 
MultiQ Denmark A/s, which comprised cash consideration 
and deferred consideration. 

Judgement is applied by management in assessing the fair 
value of the assets and liabilities acquired in the business 
combination, including any intangibles in accordance with 
IFRS 13 Fair Value Measurement.

Management have applied a number of key judgements 
and estimates in order to account for this acquisition in 
accordance with IFRS 3 Business Combinations. 

44

We verified all accounting entries to purchase and other agreements and bank 
statements.

We challenged management’s judgements in relation to fair value adjustments and 
recognition of intangible assets.

We reviewed the financial statements disclosures in relation to the acquisition.

We found the approach to accounting for the acquisition, including judgements 
made around the recognition and valuation of acquired assets and liabilities, to be 
appropriate.

Journeo plc Annual Report and Financial Statements 2023Our application of 
materiality
We apply the concept of materiality in 
planning and performing our audit, in 
determining the nature, timing and extent 
of our audit procedures, in evaluating the 
effect of any identified misstatements, and 
in forming our audit opinion.

The materiality for the group financial 
statements as a whole was set at £461,000. 
This has been determined with reference 
to the benchmark of the group’s revenue 
which we consider to be an appropriate 
measure for a group of companies such as 
these. Materiality represents 1% of group 
revenue. Performance materiality has been 
set at 80% of group materiality. 

The materiality for the parent company 
financial statements as a whole was set 
at £244,000 and performance materiality 
represents 80% of materiality. This has 
been determined with reference to the 
parent company’s net assets, which we 
consider to be an appropriate measure for 
a holding company with investments in 
trading subsidiaries. 

Conclusions relating to 
going concern
In auditing the financial statements, we 
have concluded that the directors’ use of 
the going concern basis of accounting in 
the preparation of the financial statements 
is appropriate.

Our evaluation of the directors’ assessment 
of the entity’s ability to continue to adopt 
the going concern basis of accounting 
included:

 • Reviewing management’s cash flow 

forecasts for a period of at least 12 
months from the date of approval of 
these financial statements; 

 •

 •

Challenging management on key 
assumptions included in their forecast 
scenarios;

Considering the potential impact of 
various scenarios on the forecasts; 

 • Reviewing results post year end to 

the date of approval of these financial 
statements and assessing them 
against original budgets; and

 • Reviewing management’s disclosures in 

the financial statements.

Based on the work we have performed, 
we have not identified any material 
uncertainties relating to events or conditions 
that, individually or collectively, may cast 
significant doubt on the group’s ability to 
continue as a going concern for a period of at 
least twelve months from when the financial 
statements are authorised for issue.

Our responsibilities and the responsibilities 
of the directors with respect to going 
concern are described in the relevant 
sections of this report.

Other information
The other information comprises the 
information included in the annual report, 
other than the financial statements and 
our auditor’s report thereon. The directors 
are responsible for the other information 
included in the annual report. Our opinion on 
the financial statements does not cover the 
other information and, except to the extent 
otherwise explicitly stated in our report, 
we do not express any form of assurance 
conclusion thereon. Our responsibility is to 
read the other information and, in doing so, 
consider whether the other information is 
materially inconsistent with the financial 
statements or our knowledge obtained 
in the audit, or otherwise appears to be 
materially misstated. If we identify such 
material inconsistencies or apparent 
material misstatements, we are required 
to determine whether there is a material 
misstatement in the financial statements 
or a material misstatement of the other 
information. If, based on the work we 
have performed, we conclude that there 
is a material misstatement of this other 
information, we are required to report 
that fact. 

We have nothing to report in this regard.

Opinions on other 
matters prescribed by the 
Companies Act 2006
In our opinion, based on the work 
undertaken in the course of the audit:

 •

 •

the information given in the strategic 
report and the directors’ report for the 
financial year for which the financial 
statements are prepared is consistent 
with the financial statements; and

the strategic report and the directors’ 
report have been prepared in 
accordance with applicable legal 
requirements.

Matters on which we are 
required to report by 
exception
In the light of the knowledge and 
understanding of the group and the parent 
company and their environment obtained 
in the course of the audit, we have not 
identified material misstatements in the 
strategic report or the directors’ report.

We have nothing to report in respect of the 
following matters in relation to which the 
Companies Act 2006 requires us to report 
to you if, in our opinion:

 •

 •

 •

adequate accounting records have not 
been kept, or returns adequate for 
our audit have not been received from 
branches not visited by us; or

the financial statements are not in 
agreement with the accounting records 
and returns; or

certain disclosures of directors’ 
remuneration specified by law are not 
made; or

 • we have not received all the 

information and explanations we 
require for our audit.

Responsibilities of 
directors
As explained more fully in the directors’ 
responsibilities statement set out on 
page 34, the directors are responsible for 
the preparation of the financial statements 
and for being satisfied that they give a true 
and fair view, and for such internal control 
as the directors determine is necessary 
to enable the preparation of financial 
statements that are free from material 
misstatement, whether due to fraud or 
error. In preparing the financial statements, 
the directors are responsible for assessing 
the group’s and the parent company’s 
ability to continue as a going concern, 
disclosing, as applicable, matters related to 
going concern and using the going concern 
basis of accounting unless the directors 
either intend to liquidate the group or the 
parent company or to cease operations, or 
have no realistic alternative but to do so.

45

journeo.comGovernanceIndependent Auditor’s report CONTINUED

to the members of Journeo plc

Auditor’s responsibilities 
for the audit of the 
financial statements
Our objectives are to obtain reasonable 
assurance about whether the financial 
statements as a whole are free from 
material misstatement, whether due to 
fraud or error, and to issue an auditor’s 
report that includes our opinion. 
Reasonable assurance is a high level 
of assurance, but is not a guarantee 
that an audit conducted in accordance 
with ISAs (UK) will always detect a 
material misstatement when it exists. 
Misstatements can arise from fraud 
or error and are considered material if, 
individually or in the aggregate, they could 
reasonably be expected to influence the 
economic decisions of users taken on the 
basis of these financial statements.

Irregularities, including fraud, are 
instances of non-compliance with laws and 
regulations. We design procedures in line 
with our responsibilities, outlined above, to 
detect material misstatements in respect 
of irregularities, including fraud. The extent 
to which our procedures are capable of 
detecting irregularities, including fraud, is 
detailed below:

Our assessment focused on key laws and 
regulations the company has to comply 
with and areas of the financial statements 
we assessed as being more susceptible 
to misstatement. These key laws and 
regulations included but were not limited 
to compliance with the Companies Act 
2006, UK adopted international accounting 
standards, United Kingdom Generally 
Accepted Accounting Practice (UK GAAP) 
and relevant tax legislation.

We are not responsible for preventing 
irregularities. Our approach to detecting 
irregularities included, but was not limited 
to, the following:

 •

 •

 •

 •

 •

 •

obtaining an understanding of the legal 
and regulatory framework applicable 
to the entity and how the entity is 
complying with that framework;

obtaining an understanding of the 
entity’s policies and procedures and 
how the entity has complied with these, 
through discussions and sample testing 
of controls;

obtaining an understanding of the 
entity’s risk assessment process, 
including the risk of fraud;

designing our audit procedures to 
respond to our risk assessment; 

performing audit testing over the risk 
of management override of controls, 
including testing of journal entries and 
other adjustments for appropriateness, 
evaluating the business rationale 
of significant transactions outside 
the normal course of business and 
reviewing accounting estimates for 
bias specially in relation to the carrying 
value of goodwill and intangibles; and

reviewing a sample of the largest 
construction contracts, understanding 
the rationale for the stage of 
completion and assessing the profit 
take on them.

Whilst considering how our audit work 
addressed the detection of irregularities, 
we also consider the likelihood of detection 
based on our approach. Irregularities 
arising from fraud are inherently more 
difficult to detect than those arising 
from error.

Because of the inherent limitations of an 
audit, there is a risk that we will not detect 
all irregularities, including those leading to 
a material misstatement in the financial 
statements or non-compliance with 
regulation. This risk increases the more 
that compliance with law or regulation is 
removed from the events and transactions 

reflected in the financial statements, as 
we will be less likely to become aware of 
non-compliance. The risk is also greater 
regarding irregularities occurring due to 
fraud rather than error, as fraud involves 
intentional concealment, forgery, collusion, 
omission or misrepresentation. We are not 
responsible for preventing non-compliance 
and cannot be expected to detect non-
compliance with all laws and regulations. 

A further description of our responsibilities 
for the audit of the financial statements 
is located on the Financial Reporting 
Council’s website at: www.frc.org.uk/
auditorsresponsibilities. This description 
forms part of our auditor’s report.

Use of our report
This report is made solely to the parent 
company’s members, as a body, in 
accordance with Chapter 3 of Part 16 of the 
Companies Act 2006. Our audit work has 
been undertaken so that we might state 
to the parent company’s members those 
matters we are required to state to them 
in an auditor’s report and for no other 
purpose. To the fullest extent permitted 
by law, we do not accept or assume 
responsibility to anyone other than the 
parent company and the parent company’s 
members as a body, for our audit work, 
for this report, or for the opinions we have 
formed.

Melanie Hopwell 
(Senior Statutory Auditor)

for and on behalf of
Cooper Parry Group Limited

Statutory Auditor

Sky View
Argosy Road
East Midlands Airport
Castle Donington
Derby
DE74 2SA

26 March 2024

46

Journeo plc Annual Report and Financial Statements 2023journeo.com

47

GovernanceFinancial 
Statements

Consolidated statement of  
comprehensive income

Consolidated statement of changes in equity

Consolidated statement of financial position

Consolidated statement of cash flows

50

51

52

53

Notes to the consolidated financial statements 54

Company statement of financial position

Company statement of changes in equity

Notes to the Company financial statements

Corporate information

80

81

82

89

48 Journeo plc Annual Report and Financial Statements 2023

“

Strong organic growth, 
supplemented by impressive 
revenues from our acquired 
businesses is delivering increased 
value for our shareholders. We 
are well positioned to deliver 
improved margins across 2024, 
further increasing EPS.”

Nick Lowe
Chief Financial Officer

journeo.com

49

Consolidated statement of comprehensive income
for the year ended 31 December 2023

Revenue

Cost of sales

Gross profit

Underlying administrative expenses

Other income

Underlying profit

Acquisition costs

Share-based payments

Notes

3, 4

4

2023
£’000

46,092

(31,782)

14,310

(10,075)

49

4,284

(289)

(22)

2022
£’000

21,123

(13,354)

7,769

(6,730)

119

1,158

—

(45)

Total administrative expenses and other income

(10,337)

(6,656)

Operating profit

Net finance expense

Profit before taxation 

Taxation charge

Profit for the year being total comprehensive income attributable to owners of the parent

Profit per share

Basic 

Diluted

The notes on pages 54 to 79 form part of these financial statements.

7

8

9

3,973

(240)

3,733

(760)

2,973

1,113

(207)

906

(3)

903

18.64p

17.96p

10.33p

9.80p

50

Journeo plc Annual Report and Financial Statements 2023Consolidated statement of changes in equity
for the year ended 31 December 2023

Balance at 1 January 2022

Profit and total comprehensive income for the year

Share-based payments

Balance at 31 December 2022

Profit and total comprehensive income for the year

Proceeds from issue of new shares

Share-based payments

Balance at 31 December 2023

The notes on pages 54 to 79 form part of these financial statements.

Share 
capital
£’000

6,250

—

—

6,250

—

503

—

Share 
premium
account
£’000

1,174

—

—

1,174

—

7,092

—

Retained 
earnings
£’000

(6,224)

903

45

(5,276)

2,973

—

22

Total equity
shareholders’
funds
£’000

1,200

903

45

2,148

2,973

7,595

22

6,753

8,266

(2,281)

12,738

51

journeo.comFinancial StatementsConsolidated statement of financial position
at 31 December 2023

Assets

Non-current assets

Goodwill

Other intangible assets

Property, plant and equipment

Deferred tax asset

Trade and other receivables

Current assets

Inventories

Trade and other receivables

Cash and cash equivalents

Total assets

Equity and liabilities

Shareholders’ equity

Share capital

Share premium account

Retained earnings

Total equity

Non-current liabilities

Deferred revenue

Other payables

Loans and borrowings

Deferred tax liability

Lease liabilities

Provisions

Current liabilities

Trade and other payables

Deferred revenue

Loans and borrowings

Lease liabilities

Provisions

Total equity and liabilities

Notes

2023
£’000

2022
£’000

10

11

12

8

15

14

15

16

22

17

17

19

8

19

20

17

17

19

19

20

4,058

2,685

1,585

189

40

8,557

6,868

12,212

8,116

27,196

35,753

1,345

1,300

504

—

41

3,190

3,455

8,130

533

12,118

15,308

6,753

8,266

(2,281)

12,738

6,250

1,174

(5,276)

2,148

2,841

2,304

207

163

25

756

2,234

6,226

9,921

5,831

64

195

778

16,789

35,753

—

40

—

225

271

2,840

5,796

1,552

2,616

121

235

10,320

15,308

The financial statements were approved by the Board of Directors and authorised for issue on 26 March 2024 and were signed on its 
behalf by:

M W Elliott 
Non-Executive Chairman 

R C Singleton
Chief Executive

Registered number: 02974642

The notes on pages 54 to 79 form part of these financial statements.

52

Journeo plc Annual Report and Financial Statements 2023Consolidated statement of cash flows
for the year ended 31 December 2023

Net cash flows from operating activities

Cash flows from investing activities 

Purchases of property, plant and equipment

Purchases / generation of intangible assets

Acquisition costs

Net cash inflow on acquisitions

Net cash flows from investing activities

Cash flows from financing activities

Cash flows from issue of new loans

Principal element of lease repayments

Repayment of loans

Issue of shares

Net cash flows from financing activities

Net increase / (decrease) in cash and cash equivalents

Cash and cash equivalents at beginning of year

Effect of foreign exchange rate changes

Cash and cash equivalents at end of year

The notes on pages 54 to 79 form part of these financial statements.

Notes

13

2023
£’000

1,664

(434)

(789)

(289)

3,030

1,518

215

(266)

(2,643)

7,095

4,401

7,583

533

—

8,116

2022
£’000

(587)

(58)

(628)

—

—

(686)

891

(170)

(15)

—

706

(567)

1,096

4

533

53

journeo.comFinancial StatementsNotes to the consolidated financial statements
for the year ended 31 December 2023

1. General information
Journeo plc is a public limited company incorporated in England and listed on AIM. Its registered and head office address is 12 Charter 
Point Way, Ashby-de-la-Zouch, LE65 1NF. Its principal place of business is in the UK and mainland Europe and its principal activities are 
described in the Strategic Report on pages 12 to 31.

2. Significant accounting policies applied to the consolidated financial statements 
of the Group
Basis of preparation 
These financial statements are the consolidated financial statements of Journeo plc and its subsidiaries (the ‘Group’). Separate financial 
statements for the parent company as an individual entity are included on pages 80 to 88.

The Group financial statements are prepared in accordance with International Financial Reporting Standards and IFRIC interpretations 
issued and effective (or adopted early) and endorsed by the United Kingdom at the time of preparing these financial statements and with 
those parts of the Companies Act 2006 applicable to companies reporting under IFRS. The financial statements have been prepared under 
the historical cost convention, except financial instruments and share-based payments, which are prepared in accordance with IFRS 9 and 
IFRS 2 respectively. A summary of the more important Group accounting policies is set out below.

The individual financial statements of each Group entity are presented in the currency of the primary economic environment in which the 
entity operates (its functional currency). For the purpose of the consolidated financial statements, the results and financial position of each 
Group entity are expressed in Sterling (£), which is the presentation currency for the consolidated financial statements. The numbers in the 
financial statements are rounded in £’000 for presentation purposes for year ended 31 December 2023 with prior year comparatives being 
for the year ended 31 December 2022.

Standards and interpretations
The Group has applied the following standards and amendments for the first time for their annual reporting period commencing 
1 January 2023:

 • Amendments to IAS 1 and IAS 8: definition of material and accounting estimate – effective for periods beginning on or after 

1 January 2023.

 • Amendments to IFRS 16 - effective for periods beginning on or after 1 January 2023.

 • Amendments to IAS 12 - effective for periods beginning on or after 1 January 2023.

Their adoption has not had any material impact on the disclosures or on the amounts reported in these financial statements.

Certain new accounting standards and interpretations have been published that are not mandatory for 31 December 2023 reporting 
periods and have not been early adopted by the Group. These standards are not expected to have a material impact on the entity in the 
current or future reporting periods and on foreseeable future transactions.

Basis of consolidation
The consolidated financial statements incorporate the financial statements of the Company and entities controlled by the Company 
(its subsidiaries) made up to 31 December each year. Control is achieved when the Company:

 •

 •

 •

has power over the investee;

is exposed, or has rights, to variable return from its involvement with the investee; and

has the ability to use its power to affect its returns.

The Company reassesses whether or not it controls an investee if facts and circumstances indicate that there are changes to one or more 
of the three elements of control listed above.

When the Company has less than a majority of the voting rights of an investee, it considers that it has power over the investee when the 
voting rights are sufficient to give it the practical ability to direct the relevant activities of the investee unilaterally. The Company considers 
all relevant facts and circumstances in assessing whether or not the Company’s voting rights in an investee are sufficient to give it power, 
including:

the size of the Company’s holding of voting rights relative to the size and dispersion of holdings of the other vote holders;

potential voting rights held by the Company, other vote holders or other parties;

rights arising from other contractual arrangements; and

any additional facts and circumstances that indicate that the Company has, or does not have, the current ability to direct the relevant 
activities at the time that decisions need to be made, including voting patterns at previous shareholders’ meetings.

 •

 •

 •

 •

54

Journeo plc Annual Report and Financial Statements 20232. Significant accounting policies applied to the consolidated financial statements 
of the Group CONTINUED
Consolidation of a subsidiary begins when the Company obtains control over the subsidiary and ceases when the Company loses control 
of the subsidiary. Specifically, the results of subsidiaries acquired or disposed of during the year are included in the consolidated income 
statement from the date the Company gains control until the date when the Company ceases to control the subsidiary.

The purchase of subsidiaries is accounted for using the acquisition method. The results of subsidiaries sold or acquired are included in the 
consolidated statement of comprehensive income up to, or from, the date control passes. Intragroup sales and profits are eliminated fully 
on consolidation.

Goodwill
Goodwill is recognised as an intangible asset and reviewed for impairment at least annually. Any impairment is recognised immediately in 
the consolidated statement of comprehensive income and may not be subsequently reversed. Goodwill previously eliminated has not been 
reinstated on implementation of IAS 38 as permitted by IFRS 1.

On disposal of a subsidiary or business, the attributable goodwill is included in the determination of profit or loss on disposal.

Plant and equipment
The cost of plant and equipment is the purchase price plus any costs directly attributed to bringing the asset to the location and condition 
necessary for it to be capable of operating in a manner intended by management.

Depreciation is calculated so as to write off the cost of property, plant and equipment on a straight-line basis to their estimated residual 
values over the expected useful economic lives of the assets concerned. Periodic reviews are made of estimated remaining useful lives and 
residual values and the depreciation rates applied are:

Leasehold improvements

Right of Use asset: property

Plant and equipment

Right of Use asset: vehicles

20%

Variable

20–33%

Up to 60 months

Business combinations
On the acquisition of a company or business, a determination of the fair value and the useful life of intangible assets acquired is performed, 
which requires the application of management judgement. Future events could cause the assumptions used by the Group to change, which 
would have a significant impact on the results and net position of the Group.

Revenue
Revenue represents amounts invoiced to customers, net of value added tax and trade discounts. The sale of equipment includes 
installation of on-vehicle equipment, with the turnover being recognised once the installation has been completed or when the goods 
are despatched. There is also revenue from longer-term and construction contracts which is recognised as contract work in progress in 
accordance with the Group’s contract accounting policy as detailed below. For most sales, the enforceable contract is each purchase order, 
which is an individual, short-term contract. As the enforceable contract for most arrangements is the purchase order, the transaction 
price is determined at the date of each sale and, therefore, there is no future variability within scope of IFRS 15 and no further remaining 
performance obligations under those contracts.

When the Group sells multiple goods and/or services as a package, the components are separated and accounted for separately.

Revenue received before goods and services are delivered is recognised as deferred income and transferred to the consolidated statement 
of comprehensive income once the goods are delivered and when the services have been performed.

Ongoing revenue from service contracts is recognised on a straight-line basis over the term of the contract.

The Group does provide a warranty period of up to five years which is considered to be an assurance-type warranty and therefore no 
separate performance obligation has been identified.

Contract accounting
The Group recognises revenue and costs on its customer contracts under the percentage of completion method.

In determining costs incurred up to the year end, any costs relating to future activity on a contract are excluded and are shown as contract 
work in progress. The aggregate of the cost incurred and the profit or loss recognised on each contract is compared against the progress 
billings up to the year end. Where costs incurred and recognised profits (less recognised losses) exceed progress billings, the balance is 
shown as due from customers on contracts, under receivables and prepayments. Where the progress billings exceed costs incurred plus 
recognised profits (less recognised losses), the balance is shown as due to customers on contracts, under trade and other payables.

55

journeo.comFinancial StatementsNotes to the consolidated financial statements CONTINUED
for the year ended 31 December 2023

2. Significant accounting policies applied to the consolidated financial statements 
of the Group CONTINUED
Segment reporting
An operating segment is a component of the Group that engages in business activities from which it may earn revenues and incur 
expenses, including revenues and expenses that relate to transactions with any of the Group’s other components. All operating segments’ 
operating results are reviewed regularly by the Board of Directors to make decisions about resources to be allocated to the segment and to 
assess its performance, and for which discrete financial Information is available.

Segment results that are reported to the Board of Directors include items directly attributable to a segment as well as those that can be 
allocated on a reasonable basis. Unallocated items comprise mainly corporate assets (primarily the Group’s headquarters), head office 
expenses, and income tax assets and liabilities.

Segment capital expenditure is the total cost incurred during the year to acquire plant and equipment, and intangible assets other 
than goodwill.

Taxation
Income tax on profit or loss for the year comprises current and deferred tax. Income tax is recognised in the consolidated statement of 
comprehensive income except to the extent that it relates to items recognised directly in equity, in which case it is recognised in equity.

Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantively enacted at the 
year-end date, and any adjustment to tax payable in respect of previous years.

Deferred tax is provided using the year-end liability method on any temporary differences between the carrying amounts for financial 
reporting purposes and those for taxation purposes. The amount of deferred tax provided is based on the expected manner of realisation 
or settlement of the carrying amount of assets and liabilities.

A deferred tax asset is recognised only to the extent that it is probable that sufficient taxable profit will be available to utilise the 
temporary difference.

Earnings per Ordinary Share
Basic earnings per share (EPS) is calculated by dividing the earnings attributable to Ordinary Shareholders by the weighted average 
number of Ordinary Shares in issue during the year. For diluted earnings, the weighted average number of Ordinary Shares in issue is 
adjusted to assume conversion of all dilutive potential Ordinary Shares.

Impairment
Assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount may not be 
recoverable. If any such condition exists, the recoverable amount of the asset is estimated in order to determine the extent, if any, of 
the impairment loss. Where the asset does not generate cash flows that are independent from other assets, estimates are made of the 
recoverable amount of the cash generating unit to which the asset belongs.

Recoverable amount is the higher of fair value, less costs to sell, and value-in-use. In assessing value-in-use, estimated future cash flows are 
discounted to their present value using a discount rate appropriate to the specific asset or cash generating unit and by comparing the internal 
rate of return generated by the cash flows to target return rates established by management. If the recoverable amount of an asset or cash 
generating unit is estimated to be less than its carrying amount, the carrying value of the asset or cash generating unit is reduced to its 
recoverable amount. Impairment losses are recognised immediately in the consolidated statement of comprehensive income.

In respect of assets other than goodwill, an impairment loss is reversed if there has been a change in the estimates used to determine 
the recoverable amount. An impairment loss is reversed only to the extent that the asset’s carrying amount does not exceed the 
carrying amount that would have been determined, net of depreciation or amortisation, if that impairment loss had not been recognised. 
Impairment losses in respect of goodwill are not reversed.

Intangible assets software
Software which can be separately identified is capitalised to intangible assets at cost of acquisition and amortised over the estimated 
useful economic lives of between three and five years on a straight-line basis into administrative expenses. All software will be fully 
amortised by 31 December 2028.

56

Journeo plc Annual Report and Financial Statements 20232. Significant accounting policies applied to the consolidated financial statements 
of the Group CONTINUED
Research and Development
Expenditure on research is written off in the period in which it is incurred.

Development expenditure is capitalised where it relates to a specific project where technical feasibility has been established, adequate 
technical, financial and other resources exist to complete the project, the expenditure attributable to the project can be measured reliably 
and overall project profitability is reasonably certain. In this case, it is recognised as an intangible asset and amortised over its useful 
economic life when the asset is made available for use. All other development expenditure is recognised as an expense in the period in 
which it is incurred. All capitalised development expenditure will be fully amortised by 31 December 2028.

Customer lists
The fair value of customer lists acquired in a business combination is estimated using discounted incremental cash flow and amortised 
over a five-year estimated useful economic life. Amortisation is included in the consolidated statement of comprehensive income as a part 
of administrative expenses. 

Inventories
Inventory is stated at the lower of cost and net realisable value, being the estimated selling price less costs to complete and sell, on a 
moving average basis. The cost is based on the average weighting method. Cost comprises direct materials and, where applicable, direct 
labour costs and those overheads that have been incurred in bringing the inventories to their present location and condition. Where 
necessary, provision is made for obsolete, slow-moving and defective inventory.

Financial instruments
Cash and cash equivalents
Cash and cash equivalents comprise cash balances and call deposits with maturity of less than or equal to three months and are measured 
on initial recognition at their fair value and subsequently at amortised cost.

Loans and receivables and other financial liabilities
Trade receivables and trade payables are measured on initial recognition which is the trade date, at fair value, and are subsequently 
measured at amortised cost using the effective interest rate method. Appropriate allowances for estimated irrecoverable trade receivables 
are recognised in the consolidated statement of comprehensive income when there is objective evidence that the asset is impaired.

Loans are initially recognised at the fair value of the proceeds and are classified as current liabilities unless the Group has an unconditional 
right to defer settlement for at least one year after the balance sheet date.

Financial assets
A financial asset is assessed at each reporting date to determine whether there is any objective evidence that it is impaired. A financial 
asset is considered to be impaired if objective evidence indicates that one or more events have had a negative effect on the estimated 
future cash flows of that asset.

An impairment loss in respect of a financial asset measured at amortised cost is calculated as the difference between its carrying amount, 
and the present value of the estimated future cash flows discounted at the original effective interest rate.

Individually significant financial assets are tested for impairment on an individual basis. The remaining financial assets are assessed 
collectively in groups that share similar credit risk characteristics.

An impairment loss is reversed if the reversal can be related objectively to an event occurring after the impairment loss was recognised. 
For financial assets measured at amortised cost the reversal is recognised in the consolidated statement of comprehensive income.

Leasing 
Under IFRS 16, which the Group has adopted effective for the period starting 1 January 2019, leases are recognised as a Right of Use asset 
and a corresponding liability at the date at which the leased asset is available for use by the Company. Each lease payment is allocated 
between the liability and the finance cost. The finance cost is charged to the consolidated statement of comprehensive income over the 
lease period so as to produce a constant periodic rate of interest on the remaining balance of the liability for each period. The Right of Use 
asset is depreciated over the shorter of the asset’s useful life and the lease term on a straight-line basis.

In adopting this approach, the Group has applied the expedient to expense long-term leases with a remaining lease term of 12 months or 
less or short-term leases (less than 12 months). These leases are disclosed as operating leases. Rentals payable under operating leases are 
charged in the statement of comprehensive income on a straight-line basis over the lease term.

Short-term employee benefits
Short-term employee benefits are expensed as the related service is provided. A liability is recognised for the amount expensed to be paid 
if the Group has a present legal or constructive obligation to pay this amount as a result of past service provided by the employee and the 
obligation can be estimated reliably.

57

journeo.comFinancial StatementsNotes to the consolidated financial statements CONTINUED
for the year ended 31 December 2023

2. Significant accounting policies applied to the consolidated financial statements 
of the Group CONTINUED
Pensions
The Group operates a defined contribution scheme. The pension cost charge to the consolidated statement of comprehensive income is the 
contributions payable to the pension scheme for the period.

Provisions
Provisions are recognised when the Group has a present obligation as a result of a past event and it is probable that the Group will be 
required to settle that obligation. Provisions are measured at the Directors’ best estimate of the net expenditure required to settle the 
obligation at the year-end date and are discounted to present value where the effect is material.

Foreign currencies
Transactions in foreign currencies are recorded at the rate prevailing at the date of the transaction. Monetary assets and liabilities 
denominated in foreign currencies are retranslated at the rate of exchange prevailing at the year-end date. All differences are taken to the 
statement of comprehensive income.

The assets and liabilities of foreign operations are translated to Sterling at exchange rates at the reporting date. The income and expenses 
of foreign operations are translated to Sterling at exchange rates at the dates of the transactions.

Foreign currency differences are recognised in the consolidated statement of comprehensive income.

Share capital and share premium
Ordinary Shares are classified as equity. Equity instruments issued by the Group are recorded at the proceeds received, net of direct 
issue costs.

Share-based payments
The Group issues equity-settled share-based payments to certain Directors and employees. Share-based payments are measured at their 
fair value at the date of grant using a Black Scholes model. The fair value determined at the grant date is expensed on a straight-line basis 
over the vesting period, based upon the Group’s estimate of participants eligible to receive shares at the point of vesting.

Going concern
The Group’s business activities, together with factors likely to affect its future development, performance and position, are set out in the 
Strategic Report along with the principal risks and uncertainties.

The Group’s net underlying profit for the year was £4,284k (2022: £1,158k). As at 31 December 2023, the Group had net current assets of 
£10,407k (2022: £1,798k) and net cash reserves of £8,116k (2022: £533k).

The Directors have prepared Group cash flow projections for the period to 30 June 2025 based on latest forecasts that show that the Group 
will be able to operate within the Group current funding resources with significant headroom.

As with all businesses there are particular times of the year where our working capital requirements are at their peak. The Group is well 
placed to manage these business risks effectively and the Board reviews the Group’s performance against budgets and forecasts on a 
regular basis to ensure action is taken where needed. The Directors also monitor a rolling cash flow forecast, and key management review 
working capital movements and requirements on a daily basis.

The projections, taking account of reasonably possible changes in trading performance, indicate that the Group will operate within available 
facilities throughout the projection period and therefore, based on these projections, the Directors have a reasonable expectation that the 
Group has adequate resources to continue in operational existence for the foreseeable future and for at least 12 months from the date of 
these financial statements. The Directors therefore continue to adopt the going concern basis in preparing the financial statements.

Critical accounting estimates and judgements
The preparation of financial statements in conformity with IFRS requires the use of estimates and assumptions that affect the reported 
amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the 
reporting period. Although these estimates are based on management’s best knowledge of the amount, event or actions, actual results 
may differ from those estimates. The significant judgements made by management in applying the Group’s accounting policies and the key 
sources of estimation uncertainty were:

(i) Note 3 – Revenue recognition
Where products and maintenance are bundled in a contract some judgement may be required to identify the separate components which 
are recognised in accordance with general revenue recognition criteria.

58

Journeo plc Annual Report and Financial Statements 20232. Significant accounting policies applied to the consolidated financial statements 
of the Group CONTINUED
(ii) Note 8 – Deferred tax
Determining the amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of 
assets and liabilities. A deferred tax asset is recognised only to the extent that it is probable that sufficient taxable profit will be available to 
utilise the temporary difference.

(iii) Note 10 – Impairment of goodwill
Determining whether goodwill is impaired requires an estimation of the value-in-use of the cash generating units to which goodwill has 
been allocated. The value-in-use calculation requires the Group to estimate future cash flows expected to arise from the cash generating 
unit at a suitable discount rate in order to calculate the present value. A discount rate of 13% is applied to the cash flow forecasts from the 
most recent financial budgets and long-term plans which are extrapolated in perpetuity assuming no growth beyond five years. The key 
assumptions made in relation to the impairment review of goodwill are set out in note 10.

(iv) Note 11 – Capitalisation of development, amortisation and impairment of intangibles
It is Group policy to capitalise and amortise development expenditure for the production of new or substantially improved products 
and processes if the product or process is technically and commercially feasible and the Group has sufficient resources to complete 
development. Such expenditure is amortised over the period which the Directors expect to obtain economic benefits. This policy includes 
judgements regarding the initial recognition of the asset based upon market research and expected future net revenues. It also includes 
estimations regarding the period of amortisation.

Determining whether intangibles are impaired requires an estimation of the recoverable value of the individual asset. Where assets 
generate cash flows that are independent of other assets then the value-in-use calculation requires the Group to estimate future cash 
flows expected to arise from the asset at a suitable discount rate in order to calculate the present value.

(v) Note 14 – Provision for obsolete and slow-moving inventory 
Determining the level of provision necessary for obsolete and slow-moving inventory requires management to make judgements in 
estimating the net realisable value of the Group’s inventory based upon stock turnover statistics and management’s knowledge of market 
changes. Provisions are made on an item-by-item basis.

(vi) Note 18 – Contract accounting
Determining the outcome of a contract requires management to make judgements on whether the outcome can be estimated reliably 
and this includes estimates of future costs. The percentage completion of a contract also requires management to make judgements and 
estimates which are based on costs incurred and project progress.

When the outcome of a contract cannot be estimated reliably contract revenue is recognised only to the extent of contract costs incurred 
that it is probable will be recoverable and contract costs are recognised when incurred.

When the outcome of a contract can be estimated reliably contract revenue and contract costs are recognised over the period of the 
contract as revenue and expenses, respectively. This is normally measured either by the proportion that contract costs incurred for work 
performed to date bear to the estimated total contract costs, except where this would not be representative of the stage of completion. 
Variations in contract work are included to the extent that they have been agreed with the customer. When it is probable that total 
contract costs will exceed total contract revenue, the expected loss is recognised as an expense immediately in the consolidated statement 
of comprehensive income.

(vii) Note 20 – Warranty provision
Determining the level of provision necessary for product warranties requires management to make judgements in estimating the likely 
future costs based upon historical cost experience, expected future trends and management’s experience. The warranty provision is 
estimated on a per asset or per contract basis.

(viii) Note 22 – Share-based payments
In determining the fair value of equity-settled share-based payments and the related charge to the consolidated statement of 
comprehensive income, the Group makes assumptions about future events and market conditions. In particular, judgement must be made 
as to the likely number of shares that will vest and the fair value of each award granted. The share options have a life of ten years and the 
exercise period is determined to be five years. The fair value is determined using the Black Scholes valuation model. At each year end the 
Group revises its estimate of the number of options that are expected to become exercisable. It recognises the impact of the revision of the 
original estimates, if any, in the consolidated statement of comprehensive income with a corresponding adjustment to equity.

59

journeo.comFinancial StatementsNotes to the consolidated financial statements CONTINUED
for the year ended 31 December 2023

3. Revenue and other income
The revenue split between goods and services is:

Goods

Services

Contract works included in goods

2023
£’000

38,402

7,690

46,092

6,994

2022
£’000

15,621

5,502

21,123

7,599

4. Segmental reporting
IFRS 8 requires operating segments to be determined on the basis of those segments whose operating results are regularly reviewed by 
the Board of Directors (the Chief Operating Decision Maker as defined by IFRS 8) to make strategic decisions.

As the Board of Directors reviews revenue, gross profit and operating loss on the same basis as set out in the consolidated statement of 
comprehensive income, no further reconciliation is considered to be necessary.

Revenue and gross profit

Fleet Systems

Infotec

MultiQ

Passenger Systems

Intersegment Sales

Total

Revenue
2023
£’000

Gross profit
2023
£’000

16,332

19,669

1,139

9,045

(93)

46,092

3,949

5,862

542

3,957

—

14,310

Revenue
2022
£’000

12,494

—

—

8,629

—

21,123

Gross profit
2022
£’000

3,711

—

—

4,058

—

7,769

Major customers
In the year, one customer within each of the Fleet Systems and Infotec segments accounted for over 10% of Group revenue at 11% and 17% 
respectively. In the prior year, there was one Fleet Systems customer that accounted for over 10% of revenue at 16%.

2023
£’000

583

3,697

153

115

4,548

(264)

4,284

2022
£’000

690

—

—

740

1,430

(272)

1,158

Underlying profit

Fleet Systems

Infotec

MultiQ

Passenger Systems

Central

Underlying profit

60

Journeo plc Annual Report and Financial Statements 20234. Segmental reporting CONTINUED
Reconciling to profit/(loss) before interest and tax

2023

Fleet Systems

Infotec

MultiQ

Passenger Systems

Central

2022

Fleet Systems

Passenger Systems

Central

Underlying
 operating
profit/(loss)
£’000

Acquisition 
costs
£’000

Share-based
 payments
£’000

Operating
profit/(loss)
£’000

583

3,697

153

115

4,548

(264)

4,284

—

—

—

—

—

(289)

(289)

(11)

—

—

(11)

(22)

—

(22)

572

3,697

153

104

4,526

(553)

3,973

Profit/(loss)
before 
interest
 and tax
£’000

572

3,697

153

104

4,526

(553)

3,973

Underlying
 operating
profit/(loss)
£’000

Share-based
 payments
£’000

Operating
profit/(loss)
£’000

Profit/(loss)
before interest
and tax
£’000

690

740

1,430

(272)

1,158

(23)

(22)

(45)

—

(45)

667

718

1,385

(272)

1,113

667

718

1,385

(272)

1,113

Net assets attributed to each business segment represent the net external operating assets of that segment, excluding goodwill, 
bank balances and borrowings, which are shown as unallocated amounts, together with central assets and liabilities.

Net assets

Fleet Systems

Infotec

MultiQ

Passenger Systems

Goodwill

Cash and borrowings

Unallocated

Total

Geographical segments

UK

International

– Scandinavia

– Other EU

– Non-EU

Total international

Total

Assets
2023
£’000

8,754

6,477

2,645

5,679

23,555

4,058

8,116

24

35,753

Liabilities
2023
£’000

Net assets
2023
£’000

(3,736)

(8,999)

(534)

(7,774)

(21,043)

—

(641)

(1,331)

(23,015)

5,018

(2,522)

2,111

(2,095)

2,512

4,058

7,475

(1,307)

12,738

Assets
2022
£’000

8,134

—

—

5,156

13,290

1,345

533

140

15,308

Liabilities
2022
£’000

Net assets
2022
£’000

(3,627)

4,507

—

—

(6,744)

(10,371)

—

(2,656)

(133)

(13,160)

—

—

(1,588)

2,919

1,345

(2,123)

7

2,148

Revenue
2023
£’000

36,739

Gross profit
2023
£’000

9,840

Revenue
2022
£’000

20,538

Gross profit
2022
£’000

7,316

1,507

8

7,838

9,353

46,092

4,470

14,310

458

38

89

585

21,123

453

7,769

61

journeo.comFinancial StatementsNotes to the consolidated financial statements CONTINUED
for the year ended 31 December 2023

4. Segmental reporting CONTINUED
Assets and liabilities by location

Assets

UK

International

Total assets

Liabilities

UK

International

Total liabilities

2023
£’000

32,948

2,805

35,753

(22,467)

(548)

(23,015)

2022
£’000

14,662

12

14,674

(12,508)

(19)

(12,527)

5. Employee information
The average monthly number of persons (including Executive Directors) employed by the Group during the year was:

By activity: 

Administration 

Technical

Operations

Staff costs (for the above persons)

Wages and salaries

Social security costs

Pension costs

Share-based payments

Key management compensation (included above)

Wages and salaries

Social security costs

Pension costs

Share-based payments

2023
Number

2022
Number

45

31

109

185

2023
£’000

8,182

906

297

22

9,407

2023
£’000

1,460

195

28

22

1,705

27

17

62

106

2022
£’000

4,810

583

119

45

5,557

2022
£’000

917

111

31

45

1,104

The key management personnel are the Board of Directors, the Directors of each of the Group’s business segments and the senior 
management team responsible for the call centre, finance, business development and IT. 

62

Journeo plc Annual Report and Financial Statements 20235. Employee information CONTINUED
Directors’ emoluments and pensions included on page 39 are:

Total Directors

Highest paid Director

Emoluments

Pension contributions

2023
£’000

738

363

2022
£’000

517

232

2023
£’000

12

—

2022
£’000

12

—

There is one (2022: one) Director receiving payments into pension schemes. Directors’ detailed emoluments are disclosed in the Report on 
Directors’ Remuneration.

6. Net finance expense 

Interest receivable on bank balances

Interest payable on loans

IFRS 16 interest

7. Profit before taxation
This is stated after charging/(crediting):

Operating lease rentals:

– Rent of land and buildings

– Hire of plant and equipment

Depreciation:

– Property, plant and equipment owned

– Right of Use assets

Amortisation of intangible fixed assets (included within administrative expenses)

Research and Development expenditure

2023
£’000

66

(230)

(76)

(240)

2022
£’000

—

(179)

(28)

(207)

2023
£’000

2022
£’000

82

259

186

192

753

630

67

177

75

148

494

320

Inventories – consumed and recognised as an expense in cost of sales

24,272

8,281

Trade receivables impairment

Write down of inventories

Exchange differences

Share-based payments charge

Profit before taxation is also stated after charging:

70

204

65

22

3

139

69

45

2023
£’000

2022
£’000

Auditor’s remuneration:

Fees payable to the Company’s Auditor for the audit of the Company’s annual financial statements

Fees payable to the Company’s Auditor for the audit of the Company’s subsidiaries pursuant to legislation 

Additional fees payable to the Company’s Auditor for non-audit related services

Total audit fees

4

91

35

130

3

57

25

85

63

journeo.comFinancial StatementsNotes to the consolidated financial statements CONTINUED
for the year ended 31 December 2023

2023
£’000

2022
£’000

704

7

49

760

—

3

—

3

2022
£’000

905

172

(150)

4

(23)

3

2022
£’000

—

—

—

8. Taxation
(a) Analysis of charge in year

Current tax

UK corporation tax on the profit for the year (19% and 25%)

Swedish corporation tax on the profit for the year (22%)

Danish corporation tax on the profit for the year (22%)

Total tax charge for the year

(b) Factors affecting the total tax charge for the year
The tax assessed for the year differs from the standard rate of corporation tax in the UK at 23% (2022: 19%). The differences are 
explained below:

Profit before tax

Profit multiplied by standard rate of
corporation tax in the UK of 23% (2022: 19%)

Effects of:

Expenses not deductible for tax purposes

Change in unrecognised deferred tax assets

Income not taxable

Total tax charge for the year

2023
£’000

3,733

859

(305)

217

(11)

760

(c) Deferred tax asset / (liability)
The unrecognised and recognised deferred tax assets / (liability) comprise the following:

Group

Tax losses

Accelerated capital allowances

Unrecognised

Recognised

2023
£’000

1,138

(350)

788

2022
£’000

724

(94)

630

2023
£’000

189

(25)

164

The Group has £4,552,000 of unutilised tax losses (2022: £3,813,000) which may be carried forward indefinitely.

64

Journeo plc Annual Report and Financial Statements 20239. Profit per Ordinary Share
Basic earnings per share (EPS) is calculated by dividing the earnings attributable to Ordinary Shareholders by the weighted average 
number of Ordinary Shares in issue during the year.

For diluted earnings, the weighted average number of Ordinary Shares in issue is adjusted to assume conversion of all dilutive potential 
Ordinary Shares.

2023

2022

Group

Basic EPS

Profit
£’000

Per share
amount
Pence

Profit attributable to Ordinary Shareholders

2,973

18.64p

Diluted EPS

Profit attributable to Ordinary Shareholders

2,973

17.96p

Profit
£’000

903

903

Per share
amount
Pence

10.33p

9.80p

Details of the weighted average number of Ordinary Shares used as the denominator in calculating the earnings per Ordinary Share are 
given below:

Basic weighted average number of shares

Dilutive potential Ordinary Shares

Diluted weighted average number of shares

2023
‘000

15,945

605

16,550

2022
‘000

8,741

470

9,211

10. Goodwill
Goodwill acquired in a business combination is allocated at acquisition to the cash generating unit (CGU) that is expected to benefit from 
that business combination. The Group has four CGUs which are its four operating segments, Infotec, Fleet Systems, MultiQ and Passenger 
Systems. The carrying amount of goodwill has been allocated to the CGUs as follows:

At 31 December 2021

At 31 December 2022

Additions

At 31 December 2023

Infotec
£’000

—

—

2,236

2,236

MultiQ
£’000

—

—

477

477

Passenger 
Systems
£’000

1,345

1,345

0

1,345

Total
£’000

1,345

1,345

2,713

4,058

The Fleet Systems CGU has no goodwill allocated.

The Group tests goodwill annually for impairment as at 31 December, or more frequently if there are indications that goodwill might be 
impaired.

The recoverable amounts of the CGUs are determined based on a value-in-use calculation which uses cash flow projections based on 
financial budgets and business plans approved by the Directors covering a five-year period. Cash flows beyond that period have been 
extrapolated in perpetuity assuming no growth, which the Directors consider to be a conservative approach.

The key assumptions for the value-in-use calculations are those regarding discount rates and sales forecasts.

The discount rates needed to equate the net present value from these cash flows to the carrying value of goodwill are compared to the 
required rate of return from the CGU based upon an assessment of the time value of money, prevailing interest rates and the risks specific 
to the CGU. If this discount rate is in excess of the required rate of return then it is assumed that no impairment has occurred to the 
carrying value of goodwill.

65

journeo.comFinancial StatementsNotes to the consolidated financial statements CONTINUED
for the year ended 31 December 2023

10. Goodwill CONTINUED
The discount rates are as follows:

Infotec

MultiQ

Passenger Systems

2023
%

13

13

13

2022
%

—

—

13

The discount rates used are based on the Board’s judgement considering macroeconomic factors and reflecting specific risks in each 
segment such as the nature of the market served, the concentration of customers, cost profiles and barriers to entry.

Passenger Systems, Infotec and MultiQ also have intangible assets, see note 11, which are considered in the same value-in-use calculations 
as goodwill.

The Passenger Systems, Infotec and MultiQ cash flow projections used to determine value-in-use are based upon assumptions of sales, 
margins and cost bases. Of these assumptions the value-in-use is most sensitive to the level of sales. Margins are fixed in the forecast 
based upon past experience; the cost base is similarly based upon past experience and will vary depending upon the level of sales. In 
accordance with the requirements of IAS 36, our value-in-use calculations do not include cash flows from restructurings to which the Group 
is not yet committed.

The level of sales is the key assumption used in the cash flow forecast. Sales have been determined by management using estimates based 
upon past experience and future performance with reference to market position and the sales pipeline. The macroeconomic environment 
has improved and there continues to be an increase in the number and size of contracts available.

Sensitivity analysis has been performed on the pre-tax discount rates, which shows that a pre-tax discount rate of 48.2% (Passenger 
Systems), 38.2% (Infotec) or 67.6% (MultiQ) would be required in order to eliminate the headroom which exists in these CGUs. The Directors 
consider that the discount rates used, which are already risk adjusted to capture the Directors’ view of the extent to which each CGU is 
exposed to macroeconomic factors, represent a balanced view.

A sensitivity analysis has been performed on the impairment test. The Directors consider that an absolute change in the key sales 
assumption is possible and a reduction in the sales forecast in 2024 of 5% would result in headroom remaining in the current carrying 
value of goodwill. If sales forecasts were down 10% across the whole period and overheads remained unchanged then headroom would still 
remain.

The Directors believe that, based on the sensitivity analysis and stress testing performed, any reasonably possible change in the key 
assumptions on which the recoverable amounts are based would not cause the carrying amounts to exceed the recoverable amounts.

The value in use for the Group exceeds the carrying value of the assets by £17,267k (2022: £7,301k).

There is no impairment to goodwill in the period (2022: no impairment).

11. Other intangible assets

2023 movements

Cost

At 1 January 2023

Acquired on acquisition

Additions

Disposals

At 31 December 2023

Amortisation

At 1 January 2023

Acquired on acquisition

Charge for the year

Disposals

At 31 December 2023

Net book value

At 31 December 2023

66

Customer
list
£’000

Development
costs
£’000

Software
£’000

—

752

—

—

752

—

—

142

—

142

610

3,051

3,216

684

(914)

6,037

1,841

2,666

591

(913)

4,185

1,852

304

48

105

—

457

214

—

20

—

234

223

Total
£’000

3,355

4,016

789

(914)

7,246

2,055

2,666

753

(913)

4,561

2,685

Journeo plc Annual Report and Financial Statements 202311. Other intangible assets CONTINUED

2022 movements

Cost

At 1 January 2022

Additions

At 31 December 2022

Amortisation

At 1 January 2022

Charge for the year

At 31 December 2022

Net book value

At 31 December 2022

Customer
list
£’000

Development
costs
£’000

Software
£’000

—

—

—

—

—

—

—

2,436

615

3,051

1,363

478

1,841

1,210

291

13

304

198

16

214

90

Total
£’000

2,727

628

3,355

1,561

494

2,055

1,300

The Group tests intangible assets when there is indication of impairment. The recoverable amounts are determined from value-in-use 
calculations. The key assumptions for the value-in-use calculations are those regarding cash flow forecasts, growth rates and discount 
rates. The cash flow forecasts are derived from the most recent financial budgets for the next five years approved by management, 
extrapolated in perpetuity assuming no growth. The impairment test is covered in the Goodwill note 10.

12. Property, plant and equipment

Leasehold
improvements
£’000

Right of Use 
asset lease
£’000

Plant and
equipment
£’000

2023 movements

Cost

At 1 January 2023

Acquired on acquisition

Additions

Disposals

At 31 December 2023

Depreciation

At 1 January 2023

Acquired on acquisition

Charge for the year

Disposals

At 31 December 2023

Net book amounts

At 31 December 2023

16

19

8

—

43

13

—

1

—

14

29

843

541

260

—

1,644

497

—

192

—

689

955

Total
£’000

1,315

2,756

694

(157)

4,608

811

1,992

378

(158)

3,023

456

2,196

426

(157)

2,921

301

1,992

185

(158)

2,320

601

1,585

67

journeo.comFinancial StatementsNotes to the consolidated financial statements CONTINUED
for the year ended 31 December 2023

12. Property, plant and equipment CONTINUED

2022 movements

Cost

At 1 January 2022

Additions

Disposals

At 31 December 2022

Depreciation

At 1 January 2022

Charge for the year

Disposals

At 31 December 2022

Net book amounts

At 31 December 2022

Leasehold
improvements
£’000

Right of Use 
asset lease
£’000

Plant and
equipment
£’000

12

4

—

16

12

1

—

13

3

754

105

(16)

843

365

148

(16)

497

346

414

53

(11)

456

238

74

(11)

301

155

Total
£’000

1,180

162

(27)

1,315

615

223

(27)

811

504

At 31 December 2023, the plant and equipment includes items with a carrying value of £288k pledged as security for loans included in note 19.

13. Reconciliation of operating profit to net cash inflow from operating activities

Profit for the year

Adjustments for:

– Finance expense

– Depreciation of property, plant and equipment

– Amortisation of intangible fixed assets

– Share-based payment expense

– Foreign exchange rate

– Acquisition costs

– Increase / (decrease) in provisions

Operating cash flows before movement in working capital

Decrease / (increase) in inventories

Decrease / (increase) in receivables

Increase / (decrease) in payables

Cash inflow / (outflow) from operations

Income taxes paid

Interest paid

Net cash inflow / (outflow) from operating activities

14. Inventories

Raw materials 

Work in progress

Finished goods and goods for resale

68

2023  
£’000

2,973

240

378

753

22

(13)

289

2,506

7,148

295

1,609

(6,560)

2,492

(658)

(170)

1,664

2023
£’000

3,481

506

2,881

6,868

2022 
£’000

903

207

224

494

45

—

—

(34)

1,839

(1,846)

(1,564)

1,166

(405)

(3)

(179)

(587)

2022
£’000

731

258

2,466

3,455

Journeo plc Annual Report and Financial Statements 202315. Trade and other receivables

Current
Trade receivables
Less: provision for impairment of receivables
Trade receivables – net
Amounts due from contract customers 
Other receivables and prepayments

Non-current
Other receivables and prepayments

2023
£’000

8,976
(80)
8,896
2,171
1,145
12,212

2022
£’000

4,677
(12)
4,665
2,739
726
8,130

40

41

The average credit period taken on sales of goods is 33 days (2022: 48 days). Trade receivables are provided for to the extent that 
management has reason to believe that the recoverability of the debt is questionable. Before granting credit terms to any new customer, 
the Group uses an external credit checking company to assess the customer’s credit quality and to assist in the definition of credit limits for 
that customer. In addition, the Group uses credit protection facilities to protect certain key customer receivables.

The following customers represented more than 5% of the total balance of net trade receivables at the year end:

Customer 1
Customer 2
Customer 3
Customer 4
Customer 5
Customer 6
Customer 7

Amount receivable

2023
£’000

965
801
533
498
483
474
462

2022
£’000

—
1,467
—
—
—
—
—

Included in the Group’s trade receivable balance are debtors with a carrying amount of £1,818,000 (2022: £559,000) which are past due at the 
reporting date for which the Group has not provided as there has not been a significant change in credit quality and the amounts are still considered 
recoverable. The Group does not hold any collateral over these balances. The average age of these receivables is 71 days (2022: 93 days).

Ageing of past due but not impaired trade receivables:

Up to three months past due
Three to six months past due  
Over six months past due

Movement in the provision for impairment of trade receivables:

Balance at 1 January

Provision made

Balance at 31 December

Ageing of impaired trade receivables:

Over 90 days

.

2023
£’000

1,579
32
207
1,818

2023
£’000

12

68

80

2023
£’000

80

80

2022
£’000

455
59
45
559

2022
£’000

12

—

12

2022
£’000

12

12

69

journeo.comFinancial StatementsNotes to the consolidated financial statements CONTINUED
for the year ended 31 December 2023

16. Cash and cash equivalents

Cash and cash equivalents

Cash and cash equivalents comprise cash, including bank deposits held by the Group.

17. Trade and other payables

Current

Trade payables

Other taxation and social security

Other payables

Accruals

Deferred income relating to contracts

Deferred income

Non-current

Deferred income

Other payables

2023
£’000

8,116

2023
£’000

4,368

1,922

1,984

1,647

2,037

3,794

15,752

2,841

207

3,048

2022
£’000

533

2022
£’000

2,359

618

7

2,181

1,096

1,087

7,348

2,304

—

2,304

Trade creditors and other payables principally comprise amounts outstanding for trade purchases and ongoing costs. The average credit 
period taken for trade purchases is 33 days (2022: 39 days). The Group has financial risk management policies in place to ensure that all 
payables are paid within the credit timeframe.

18. Contract accounting

Contracts in progress at dates of statement of financial position:

Amounts due from contract customers included in trade and other receivables 

Amounts due to contract customers included in trade and other payables

Contract costs incurred plus recognised profit less recognised losses to date

Less: progress billings

2023
£’000

2,171

(2,037)

134

14,990

(14,856)

134

2022
£’000

2,739

(1,096)

1,643

8,619

(6,976)

1,643

At 31 December 2023, retentions held by customers for contract work amounted to £1,000 (2022: £1,000). Advances received from 
customers for contract work amounted to £2,037,000 (2022: £1,096,000).

At 31 December 2023, amounts of £nil (2022: £nil) included in trade and other receivables and arising from contracts are due for settlement 
after more than 12 months.

70

Journeo plc Annual Report and Financial Statements 202319. Loans and borrowings

Bank loans

2016 Loan Notes

2018 Loan Notes

2023

2022

Current
£’000

Non-current
 £’000

Total 
£’000

Current
£’000

Non-current 
£’000

64

—

—

64

163

—

—

163

227

—

—

227

2,066

300

250

2,616

40

—

—

40

The fair value of the loans and borrowings is not substantially different from the carrying value. 

During the year £2,643k (2022: £15k) of loans and borrowings were repaid.

The main terms of the loans are:

Production Line

BMW Finance

Loan 
name

Interest
rate

Renaissance

8.1% over base

BMW

2.2%

Term

5 years

3 years

Final
payment

May 2028

December 2025

Total 
£’000

2,106

300

250

2,656

Loan
value

186

41

227

The 2016 and 2018 Loan Notes were repaid on 16 January 2023.

The invoice finance facility is secured by a debenture over all assets of certain trading subsidiaries of the Group, being Journeo Fleet 
Systems Limited and Journeo Passenger Systems Limited.

At 31 December 2023, Plant and equipment with a carrying value of £288k (2022: £54k) are pledged as security for loans.

Lease liabilities
For details of the Right of Use assets see note 12. The carrying amount of lease liabilities and movements during the year are as follows:

Lease liabilities

At 31 December 2022

Additions

Accretion of interest

Payments

At 31 December 2023

Land and 
Buildings
£’000

Motor 
Vehicles
£’000

231

599

64

(171)

723

115

202

7

(96)

228

Lease liabilities are classified based on the amounts that are expected to be settled within the next 12 months and after more than 
12 months from the reporting date as follows:

Current liabilities

Non-current liabilities

Total liabilities

2023
£’000

195

384

951

Total
£’000

346

801

71

(267)

951

2022
£’000

121

225

346

71

journeo.comFinancial StatementsNotes to the consolidated financial statements CONTINUED
for the year ended 31 December 2023

19. Loans and borrowings CONTINUED
Contractual maturity of lease liabilities:

Lease liabilities

Up to 1 year

Between 1 and 5 years

More than 5 years

Amounts reported in the consolidated income statement include the following (see note 6)

Interest on lease liabilities

20. Warranty provisions

Balance at 1 January 2023

Acquired on Business Combination

Charged

Released

Movement in the year

Balance at 31 December 2023

Included in current liabilities

Included in non-current liabilities

2023
£’000

195

384

372

951

2023
£’000

76

Warranty
£’000

506

2,000

855

(349)

506

3,012

778

2,234

2022
£’000

121

225

—

346

2022
£’000

28

Total 
£’000

506

2,000

855

(349)

506

3,012

778

2,234

The warranty provision represents management’s best estimate of the Group’s liability for warranties granted on products sold based on 
past experience and industry averages for defective products. The warranty provision is expected to be fully released by 31 December 2028.

21. Financial instruments
Capital risk management
The Group manages its capital to ensure that entities in the Group will be able to continue as going concerns while maximising the return 
to stakeholders through the optimisation of debt and equity balances. The capital structure of the Group at the year end consisted of 
cash and cash equivalents, loans, and equity attributable to equity holders of the parent, comprising issued capital, reserves and retained 
earnings.

The Group maintains or adjusts its capital structure through the payment of dividends to shareholders, the issue of new loans, loan 
repayments, the issue of new shares and the buy-back of existing shares.

The Group’s overall capital risk management strategy remains unchanged from the prior year.

Note 22 to the financial statements provides details regarding the Company’s share capital and movements in the year. There were no breaches 
of any requirements with regard to any relevant conditions imposed by the Company’s Articles of Association during the periods under review.

Gearing
Net cash (excluding lease liabilities) was £7,889k at 31 December 2023 (2022: net debt £2,123k). Net cash / debt is defined as cash and cash 
equivalents less short-term and long-term borrowings.

Significant accounting policies
Details of the significant accounting policies and methods adopted, including the criteria for recognition, the basis of measurement and the 
basis on which income and expenses are recognised in respect of each class of financial asset, financial liability and equity instrument is 
disclosed in note 2 to the financial statements.

72

Journeo plc Annual Report and Financial Statements 202321. Financial instruments CONTINUED
Categories of financial instruments

Financial assets

Loans and receivables (including cash and cash equivalents): 

Trade receivables

Other receivables

Cash and cash equivalents

Financial liabilities

Other financial liabilities held at amortised cost:

Trade payables

Other payables

IFRS 16 leases

Accruals

Loans and borrowings

Carrying value

2023
£’000

2022
£’000

8,896

1,145

8,116

18,157

4,368

1,984

951

1,647

227

9,177

4,665

726

533

5,924

2,359

7

346

2,181

2,656

7,549

The Directors consider that the carrying amount of the financial assets approximates to their fair value and represents the maximum 
exposure to credit risk.

The Directors consider that the carrying amount of the financial liabilities approximates to their fair value.

Financial risk management objectives
The Group’s approach to managing financial risk is described in the Directors’ report.

Market risk
The Group’s activities expose it to the financial risks of changes in foreign currency exchange rates.

Foreign currency risk management
The Group undertakes certain transactions denominated in foreign currencies. Hence, exposures to exchange rate fluctuations arise.

The carrying amounts of the Group’s foreign currency denominated monetary assets and monetary liabilities at the reporting date are as 
follows:

Swedish Krona

Euro

Danish Krone

US Dollar

Assets

Liabilities

2023
£’000

121

265

934

2,028

2022
£’000

138

59

—

20

2023
£’000

7

1,129

254

846

2022
£’000

14

544

—

—

At the year end the Group was exposed to fluctuations in Swedish Krona, Euros, Danish Krone and US Dollars against Sterling.

73

journeo.comFinancial StatementsNotes to the consolidated financial statements CONTINUED
for the year ended 31 December 2023

21. Financial instruments CONTINUED
The following table details the Group’s sensitivity to a 10% increase or decrease in Sterling against the relevant foreign currencies. 10% 
represents management’s assessment of a possible change in foreign currency exchange rates.

The sensitivity analysis includes only outstanding foreign currency denominated monetary items and adjusts their translation at the 
period end for a 10% change in foreign currency rates. A negative number below indicates a decrease in profit where Sterling strengthens 
against the relevant currency. For a 10% weakening in Sterling against the foreign currency, there would be an equal and opposite impact 
on the profit.

Swedish Krona (loss)

Euro profit

Danish Krone (loss)

US Dollar (loss)

2023
£’000

(121)

86

(68)

(118)

2022
£’000

(12)

49

—

(2)

Credit risk management
Credit risk refers to the risk that a counterparty will default on its contractual obligations resulting in a financial loss to the Group. The 
Group has adopted a policy of only extending credit to creditworthy counterparties, and obtaining collateral where appropriate, as a 
means of mitigating risk of financial loss from defaults. The Group obtains credit checks from independent rating agencies and other 
publicly available financial information to rate its customers. The Group’s exposure and credit ratings of its counterparties are continuously 
monitored. Credit exposure is controlled by counterparty credit limits that are reviewed and approved by the credit control team.

The credit risk within contracts is managed in the same way. The credit risk management of other receivables, where material, if not 
covered above, is handled on a case-by-case basis.

The Group has significant credit risk exposure to several single counterparties. Note 15 to the financial statements gives details of 
counterparties with balances in excess of 5% of total trade receivables at the year end.

Liquidity risk management
Responsibility for liquidity risk management rests with the Board of Directors. The Group manages liquidity risk by continuously monitoring 
forecast and actual cash flows and maintaining adequate banking facilities. At 31 December 2023, the Group had £nil overdraft facility 
(2022: £nil). As at 31 December 2023, the net bank balance, cash less overdraft, was £8,116k (2022: £533k).

At 31 December 2023, the Group has £nil (2022: £550k) of loan notes and an invoice discounting facility with Close Brothers for £2,750k 
(2022: £2,750k).

Maturity of financial liabilities
The following table details the Group’s remaining contractual maturity for its non-derivative financial liabilities. The maturity of financial 
liabilities table has been drawn up based on the undiscounted cash flows of financial liabilities based on the earliest date on which the 
Group can be required to pay.

In one year or less

In one to two years

22. Share capital
Called up share capital

Authorised

16,474,491 New Ordinary Shares of 6.5p each (2022: 8,741,250 Ordinary Shares of 6.5p each)

87,412,500 Deferred Shares of 6.5p each (2022: 87,412,500)

Issued, allotted and paid up

16,474,491 New Ordinary Shares of 6.5p each (2022: 8,741,250 Ordinary Shares of 6.5p each)

87,412,500 Deferred Shares of 6.5p each (2022: 87,412,500)

74

2023
£’000

8,490

199

2023
£’000

1,071

5,682

6,753

1,071

5,682

6,753

2022
£’000

5,599

40

2022
£’000

568

5,682

6,250

568

5,682

6,250

Journeo plc Annual Report and Financial Statements 202322. Share capital CONTINUED
Ordinary Shares are entitled to one vote each, a dividend and a return on assets.

Deferred shares are not entitled to vote or any dividends. A return on liquidation will only be made after payment has been made to the 
holders of Ordinary Shares of the amounts paid up on such shares and the sum of £10,000,000 in respect of each Ordinary Share.

The share premium account represents the amount received on the issue of Ordinary Shares by the Company, in excess of their nominal 
value and is non-distributable.

The merger reserve represents the excess over nominal value of the fair value consideration for the acquisition of subsidiaries satisfied by 
the issue of shares in accordance with Section 612 of the Companies Act 2006.

On 16 January 2023 6,999,999 new Ordinary Shares (comprising 6,142,860 Placing Shares, 523,806 Subscription Shares and 333,333 Retail 
Offer Shares) were issued and admitted to trading on AIM.

On 18 January 2023 476,190 new Ordinary Shares were issued and admitted to trading on AIM.

On 10 October 2023 240,385 new Ordinary Shares were issued and admitted to trading on AIM.

On 13 October 2023 16,667 new Ordinary Shares were issued and admitted to trading on AIM.

Share options
The Company operates EMI share option schemes for employees and Directors of the Group. Individual options have an exercise price of the 
market value at date of grant or the nominal value if higher. All options are settled in equity, automatically lapse ten years after the date of 
grant and generally lapse if an option holder ceases to be a Group employee.

As at 31 December options under these schemes, including those held by Directors, were outstanding over:

Outstanding at beginning of year

Exercised during the year

Lapsed during the year

Outstanding at end of year

Exercisable at end of year

2023

2022

Weighted
average
exercise
price

69p

104p

50p

60p

60p

Options

1,074,135

(257,502)

(35,000)

782,083

782,083

Weighted
average
exercise
price

65p

—

—

69p

69p

Options

1,074,135

—

—

1,074,135

1,074,135

The aggregate charge recognised in the Group financial statements in the year was £22,000 (2022: £45,000), all of which was recognised in 
subsidiary entities results.

In February 2022, the vesting period increased for a tranche of the employee share options granted in 2020 from 3.75 years to 4.75 years 
and a tranche of the 2021 share options from 2.75 years to 3.75 years. The fair value of the options at the date of modification remained 
unchanged and was determined using the same models and principles as described above. These options will continue to be recognised as 
an expense over the period from the modification date to the end of the extended vesting period.

Directors’ interests in share options
Details of options held by Directors over the Company’s Ordinary and Deferred Shares of 104p and 50p are set out below:

R C Singleton

N W Lowe

As at
31 December
2022

240,385

180,000

Exercised 
during
 the year

240,385

As at
31 December
2023

—

—

180,000

Exercise
price

104p

50p

Date
from which
exercisable

Expiry
date

10/10/2016

10/10/2023

02/04/2021

01/04/2030

The market price of the Company’s shares at the end of the financial year was 266p (2022: 138p) and the range of market prices during the 
year was 121p to 274p (2022: 99p to 138p). The weighted average remaining life of all share options outstanding at 31 December 2023 is 6 
years and 3 months (31 December 2022: 6 years and 9 months).

75

journeo.comFinancial StatementsNotes to the consolidated financial statements CONTINUED
for the year ended 31 December 2023

22. Share capital CONTINUED
For those options granted after 7 November 2002, the Black Scholes model has been used to calculate the charge to the consolidated 
statement of comprehensive income. The inputs into the model are as follows:

Option type

EMI

EMI

EMI

EMI

EMI

EMI

EMI

EMI

Grant date

12/10/2015

02/04/2020

02/04/2020

02/04/2020

02/04/2020

21/04/2021

21/04/2021

21/04/2021

Exercise 
price
(pence)

Share price
on grant 
date
(pence)

Expected 
term 
(years)

Vesting
period
(years)

Option life
(years)

104

50

50

50

50

105

105

105

4.38

50

50

50

50

105

105

105

5

5

5

5

5

5

5

5

3

0

2

2.75

4.75

2

3.75

3.75

10

10

10

10

10

10

10

10

Expected
volatility

146%

Risk free
rate

1.82%

57%

56%

56%

56%

57%

57%

57%

1.10%

1.10%

1.10%

1.10%

1.10%

1.10%

1.10%

No dividend yield has been assumed for any of the above options and none of the share options’ performance conditions are linked to the 
market price of the Company’s shares.

Expected volatility was determined by calculating the historical volatility of the Company’s share price over the time commensurate with 
the award term immediately prior to the date of grant (i.e. five years). Given the lack of past option award exercise data for the Company’s 
share-based awards, management has assumed an expected term equal to five years for option awards with ten-year terms (a typical 
average input for a ten-year option scheme).

Employee Shareholder Plan
On 15 February 2015, the 21st Century Technology Employee Shareholder Plan (the ‘Plan’) was implemented following approval at a general 
meeting of the Company. Details of the B Ordinary Shares of 0.1p in the capital of Journeo Fleet Systems Limited (formerly 21st Century 
Fleet Systems Limited) (‘Shares’ and ‘Solutions’, respectively) are set out below:

The Shares carry the right for the holder, to require the holder(s) of A Ordinary Shares, jointly and severally, in Solutions to acquire the 
Shares (the ‘Put Option’). The option may be exercised:

(a)  at the discretion of the Executive where a compulsory share transfer event occurs (such as a cessation of employment); and

(b)  if (i) not less than three years nor more than ten years have elapsed since the Shares were acquired; and (ii) the share price of Ordinary 

Shares in the capital of the Company (or such other company as may then be the parent company of Solutions) is not less than 
112p per share.

The price per Share payable under the Put Option shall be equal to the amount by which the market capitalisation of the Company (as 
determined by the middle-market price of the Company’s shares averaged over the last ten dealing days preceding the valuation date) 
exceeds £378,787, divided by the total number of issued shares in the capital of Fleet Systems.

The price may be settled, at the discretion of the Company, in cash or by the issue or transfer of such number of Ordinary Shares in the 
Company to the relevant value, calculated by reference to the middle-market price of the Company’s shares averaged over the last ten 
dealing days preceding the valuation date. Should the Company exercise its discretion described above and issue the Executives with 
Ordinary Shares in the Company in exchange for the Shares in Solutions, the Executives’ holdings in the Company would represent, 
following the same allotment, 7% of the fully diluted share capital of the Company.

Directors’ interests in the Employee Shareholder Plan

21st Century Technology Employee Shareholder Plan

R C Singleton

As at
31 December
2022 & 2023

Exercise
price

Date
from which
exercisable

Expiry
date

100

112p

13/02/2018

13/02/2025

76

Journeo plc Annual Report and Financial Statements 202322. Share capital CONTINUED
Although the employee shares awarded under the Plan are not strictly share options, they have the same characteristics as premium- 
priced share options. Accordingly, the Plan is accounted for in accordance with IFRS 2 ‘Share-based Payment’ using a Black Scholes option 
pricing model to give a proxy for the fair value of the services provided by the Executives, the key inputs to which are:

Option type

Grant date

Exercise
price
(pence)

Share price
on grant
date
(pence)

Expected 
term 
(years)

Vesting
period
(years)

Option life
(years)

Expected
volatility

Risk free
rate

Employee 
Shareholder Plan

13/02/2015

104

4.88

5

3

10

139%

1.68%

No dividend yield has been assumed for any of the above options and none of the share options’ performance conditions are linked to the 
market price of the Company’s shares.

23. Financial commitments
At 31 December 2023, the Group had total commitments under non-cancellable operating leases not accounted for under IFRS 16 as 
follows:

Due within one year

Due between two and five years

24. Related party transactions
Payments to key management personnel are included in note 5.

2023
£’000

43

—

43

2022
£’000

43

—

43

£60,000 of the 2016 Loan Notes and £25,000 of the 2018 Loan Notes included in note 19 in aggregate were provided by three of the Group’s 
Directors: Russ Singleton, Mark Elliott and James Cumming (the ‘Lending Directors’). The Lending Directors are related parties of the 
Company pursuant to the AIM Rules for Companies. The 2016 and 2018 Loan Notes were repaid on 16 January 2023.

There are no other related party transactions.

Subsidiaries
Transactions between the Company and its subsidiaries are eliminated on consolidation and therefore not disclosed.

25. Businesses acquired – Infotec group of companies
On 18 January 2023, the Group acquired 100% of the equity of IGL Limited, together with its subsidiaries (‘IGL’ or ‘Infotec’), all UK-based 
businesses.

Infotec is a leading provider of innovative display solutions and is the UK’s leading rail passenger information equipment provider, with over 
15,000 displays in operation. Infotec services approximately 80% of the UK’s rail network.

77

journeo.comFinancial StatementsNotes to the consolidated financial statements CONTINUED
for the year ended 31 December 2023

25. Businesses acquired – Infotec group of companies CONTINUED
The details of the business combination are as follows:

Fair value of consideration

Amount settled in cash

Deferred consideration

Consideration shares

Total consideration

Identifiable net assets (recognised at fair value):

Other intangibles

Property, plant and equipment

Inventories

Trade and other receivables

Cash

Total assets

Equity and liabilities

Trade and other payables

Deferred revenue

Tax liabilities

Provisions

Total liabilities

Net assets

Goodwill on acquisition

Consideration settled in cash

Cash and cash equivalents acquired

Net cash inflow on acquisition

£’000

7,218

1,000

500

8,718

1,301

264

3,047

3,980

12,641

21,233

(5,422)

(6,883)

(446)

(2,000)

(14,751)

6,482

2,236

8,218

12,641

4,423

Consideration transferred
The acquisition of Infotec was settled in cash amounting to £8,218k (including deferred consideration of £1,000k). Acquisition related costs 
amounting to £132k were incurred.

Identifiable net assets
The fair value of identifiable net assets acquired as part of the business combination amounted to £6,482k.

Separable intangible assets
One separable intangible asset was identified at acquisition, being the acquired customer relationships. The acquired customer list was 
valued by assessing a discounted cash flow based on expected customer attrition rates and using the Group discount factor of 13%. The 
useful life has been estimated at five years.

Goodwill
Goodwill is primarily related to the core growth expectations that are expected from combining Infotec and Journeo technologies and 
upselling this to existing customers.

Infotec contribution to the Group results
Infotec generated an underlying profit of £3,697k for the period from 18 January 2023 to the reporting date. Revenue for the period to the 
reporting date was £19,669k. In the 12 months to 30 December 2022 Infotec sales were approximately £16,520k with profit before tax of 
£2,646k.

78

Journeo plc Annual Report and Financial Statements 202326. Businesses acquired – MultiQ Denmark A/S
On 19 September 2023, the Group acquired 100% of the equity of MultiQ Denmark A/S (‘MultiQ’), a Denmark based business.

MultiQ is a leading full-service provider of Intelligent Transport Systems (ITS) with customers in Denmark, Sweden and Iceland.

The details of the business combination are as follows:

Fair value of consideration

Amount settled in cash

Deferred consideration

Total consideration

Identifiable net assets (recognised at fair value):

Property, plant and equipment

Tax assets

Inventories

Trade and other receivables

Cash

Total assets

Equity and liabilities

Trade and other payables

Deferred revenue

Tax liabilities

Total liabilities

Net assets

Goodwill on acquisition

Consideration settled in cash

Cash and cash equivalents acquired

Net cash outflow on acquisition

£’000

1,089

413

1,502

573

267

660

1,084

110

2,694

(1,450)

(81)

(138)

(1,669)

1,025

477

1,502

110

(1,392)

Consideration transferred
The acquisition of MultiQ was settled in cash amounting to £1,502k (including deferred consideration of £413k). Acquisition related costs 
amounting to £157k were incurred.

Identifiable net assets
The fair value of identifiable net assets acquired as part of the business combination amounted to £1,026k.

Goodwill
Goodwill is primarily related to the core growth expectations that are expected from combining MultiQ and Journeo technologies and 
upselling this to existing customers.

MultiQ contribution to the Group results
MultiQ generated an underlying profit of £153k for the period from 20 September 2023 to the reporting date. Revenue for the period to the 
reporting date was £1,139k. In the 12 months to 30 December 2022 MultiQ sales were approximately £4,425k with a loss before tax of £32k.

79

journeo.comFinancial StatementsCompany statement of financial position
at 31 December 2023

Assets

Non-current assets

Property, plant and equipment

Investment in subsidiaries 

Current assets

Other debtors

Cash and cash equivalents

Total assets

Equity and liabilities

Shareholders’ equity

Share capital

Share premium account 

Merger reserve

Retained earnings

Shareholders’ funds

Current liabilities

Amounts owed to Group undertakings

Other creditors and accruals

Loans and borrowings

Total equity and liabilities

Notes

2023
£’000

2022
£’000

3

4

8

5

6

2

15,676

15,678

23

2

25

15,703

6,753

8,266

1,001

(3,904)

12,116

2,256

1,331

—

3,587

15,703

2

6,958

6,960

139

1

140

7,100

6,250

1,174

1,001

(3,530)

4,895

1,523

132

550

2,205

7,100

As permitted by Section 408 of the Companies Act 2006, the Company has elected not to present its own profit and loss account for 
the year.  Journeo plc reported a loss for the financial year ended 31 December 2023 of £396,000 (2022: loss of £327,000).  The financial 
statements were approved by the Board of Directors and authorised for issue on 26 March 2024 and were signed on its behalf by:

M W Elliott 
Non-Executive Chairman 

R C Singleton
Chief Executive

Registered number: 02974642

The notes on pages 82 to 88 form part of these parent company financial statements.

80

Journeo plc Annual Report and Financial Statements 2023Company statement of changes in equity
for the year ended 31 December 2023

Balance at 1 January 2022

Loss and total comprehensive expense for the year

Share-based payments

Balance at 31 December 2022

Loss and total comprehensive expense for the year

Proceeds from issue of new shares

Share-based payments

Balance at 31 December 2023

Share 
capital
£’000

6,250

—

—

6,250

—

503

—

Share
premium
account
£’000

1,174

—

—

1,174

—

7,092

—

Merger
reserve
£’000

1,001

—

—

1,001

—

—

—

Retained 
earnings
£’000

(3,248)

(327)

45

(3,530)

(396)

—

22

6,753

8,266

1,001

(3,904)

Total equity
shareholders’
funds
£’000

5,177

(327)

45

4,895

(396)

7,595

22

12,116

The notes on pages 82 to 88 form part of these parent company financial statements.

81

journeo.comFinancial StatementsNotes to the Company financial statements
for the year ended 31 December 2023

1. Significant accounting policies applied to the individual entity financial 
statements of the Company
Statement of compliance
The separate financial statements of the Company are presented in accordance with Financial Reporting Standard 101 ‘The Reduced 
Disclosure Framework’. They have been prepared under the historic cost convention, except financial instruments and share options, which 
have been prepared in accordance with IFRS 9 and IFRS 2 respectively. The principal accounting policies adopted in the preparation of 
these financial statements are set out below. These policies have been applied consistently throughout the year.

The numbers in the financial statements are rounded in £’000 for presentation purposes for year ended 31 December 2023 with prior year 
comparatives being for the year ended 31 December 2022.

This Company is included in the consolidated financial statements of Journeo plc for the year ended 31 December 2023. These accounts are 
available from the registered address of the Company.

Disclosure exemptions applied
The Company has taken advantage of the following disclosure exemptions in preparing these financial statements, as permitted by 
FRS 101, paragraph 8:

(i)  The requirement of IFRS 7 ‘Financial Instruments: Disclosures’ relating to the disclosure of financial instruments and the nature and 

extent of risks arising from such instruments;

(ii)  The applicable requirements of IAS 36 ‘Impairment of Assets’ relating to the disclosures of estimates used to measure recoverable 

amounts;

(iii)  The applicable requirements of IAS 1 ‘Presentation of Financial Statements’ relating to the disclosure of comparative information in 

respect of the number of shares outstanding at the beginning and end of the year (IAS 1.79a, iv), the reconciliation of the carrying 
amount of property, plant and equipment (IAS 16.73e) and the reconciliation of the carrying amount of intangible assets (IAS 38.118e);

(iv)  The requirement of IAS 1 ‘Presentation of Financial Statements’ paragraphs 134 to 136 relating to the disclosure of capital 

management policies and objectives;

(v)  The requirements of IAS 7 ‘Statement of Cash Flows’ and IAS 1 ‘Presentation of Financial Statements’ paragraph 10(d), 111 relating to 

the presentation of a cash flow statement; and

(vi)  The requirements of paragraph 45(b) and 45-52 of IFRS 2 ‘Share-based Payments’ because the share-based payment arrangement 

concerns instruments of a Group entity.

Basis of preparation
The preparation of financial statements in conformity with International Financial Reporting Standards requires the use of estimates and 
assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts 
of revenues and expenses during the reporting period. Although these estimates are based on management’s best knowledge of the 
amount, event or actions, actual results may differ from those estimates. The significant judgements made by management in applying 
the Company’s accounting policies and the key sources of estimation uncertainty were:

(i) Note 4 – Investments in subsidiaries
Determining whether investments are impaired requires an estimation of the value-in-use of the cash generating units to which the 
investments relate. The value-in-use calculation requires the Company to estimate future cash flows expected to arise from the cash 
generating unit at a suitable discount rate in order to calculate the present value. Discount rates of 13% and 14% are applied to the cash 
flow forecasts from the most recent financial budgets and long-term plans which are extrapolated in perpetuity assuming no growth 
beyond five years.

Going concern
The Company shares financial resources within the Journeo plc Group, and the Directors have therefore considered Group level financial 
projections when considering going concern.

The Group’s business activities, together with factors likely to affect its future development, performance and position, are set out in the 
Strategic Report along with the principal risks and uncertainties.

The Group’s net underlying profit for the year was £4,284k (2022: £1,158k). As at 31 December 2023 the Group had net current assets of 
£10,407k (2022: £1,798k) and net cash reserves of £8,116k (2022: £533k).

On 16 January 2023, the 2016 Loan Notes and the 2018 Loan Notes were repaid.

The Directors have prepared Group cash flow projections for the period to 30 June 2025 based on latest forecasts that show that the Group 
will be able to operate within the Group current funding resources with significant headroom.

82

Journeo plc Annual Report and Financial Statements 20231. Significant accounting policies applied to the individual entity financial 
statements of the Company CONTINUED
As with all businesses there are particular times of the year where our working capital requirements are at their peak. The Group is well 
placed to manage these business risks effectively and the Board reviews the Group’s performance against budgets and forecasts on a 
regular basis to ensure action is taken where needed. The Directors also monitor a rolling cash flow forecast, and key management review 
working capital movements and requirements on a daily basis.

The projections, taking account of reasonably possible changes in trading performance, indicate that the Group will operate within available 
facilities throughout the projection period and therefore, based on these projections, the Directors have a reasonable expectation that the 
Group has adequate resources to continue in operational existence for the foreseeable future and for at least 12 months from the date of 
these financial statements. The Directors therefore continue to adopt the going concern basis in preparing the financial statements.

Investments 
Fixed asset investments in subsidiaries are shown at cost less provision for impairment.

Financial instruments
Cash and cash equivalents
Cash and cash equivalents comprise cash balances and call deposits with maturity of less than or equal to three months and are measured 
on initial recognition at their fair value and subsequently at amortised cost.

Loans and receivables and other financial liabilities
Trade receivables and trade payables are measured on initial recognition which is the trade date, at fair value, and are subsequently 
measured at amortised cost using the effective interest rate method. Appropriate allowances for estimated irrecoverable trade receivables 
are recognised in the statement of comprehensive income when there is objective evidence that the asset is impaired.

Loans are initially recognised at the fair value of the proceeds and are classified as current liabilities unless the Group has an unconditional 
right to defer settlement for at least one year after the balance sheet date.

Financial assets
A financial asset is assessed at each reporting date to determine whether there is any objective evidence that it is impaired. A financial 
asset is considered to be impaired if objective evidence indicates that one or more events have had a negative effect on the estimated 
future cash flows of that asset.

An impairment loss in respect of a financial asset measured at amortised cost is calculated as the difference between its carrying amount, 
and the present value of the estimated future cash flows discounted at the original effective interest rate.

Individually significant financial assets are tested for impairment on an individual basis. The remaining financial assets are assessed 
collectively in groups that share similar credit risk characteristics.

An impairment loss is reversed if the reversal can be related objectively to an event occurring after the impairment loss was recognised. 
For financial assets measured at amortised cost the reversal is recognised in the statement of comprehensive income.

Share capital and share premium
Ordinary Shares are classified as equity. Equity instruments issued by the Company are recorded at the proceeds received, net of direct 
issue costs.

Merger reserve
The merger reserve arose on a historical acquisition prior to 1 January 2015 and has been maintained under an FRS 101 transition 
exemption.

Impairment
Assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. 
If any such condition exists, the recoverable amount of the asset is estimated in order to determine the extent, if any, of the impairment loss. 
Where the asset does not generate cash flows that are independent from other assets, estimates are made of the recoverable amount of the 
cash generating unit (CGU) to which the asset belongs.

Recoverable amount is the higher of fair value, less costs to sell, and value-in-use. In assessing value-in-use, estimated future cash flows 
are discounted to their present value using a discount rate appropriate to the specific asset or CGU and by comparing the internal rate of 
return generated by the cash flows to target return rates established by management. If the recoverable amount of an asset or CGU is 
estimated to be less than its carrying amount, the carrying value of the asset or CGU is reduced to its recoverable amount. Impairment 
losses are recognised immediately in the statement of comprehensive income.

83

journeo.comFinancial StatementsNotes to the Company financial statements CONTINUED
for the year ended 31 December 2023

1. Significant accounting policies applied to the individual entity financial 
statements of the Company CONTINUED
In respect of assets other than goodwill, an impairment loss is reversed if there has been a change in the estimates used to determine 
the recoverable amount. An impairment loss is reversed only to the extent that the asset’s carrying amount does not exceed the 
carrying amount that would have been determined, net of depreciation or amortisation, if that impairment loss had not been recognised. 
Impairment losses in respect of goodwill are not reversed.

2. Loss for the year
As permitted by Section 408 of the Companies Act 2006, the Company has elected not to present its own profit and loss account for the 
year. Journeo plc reported a loss for the financial year ended 31 December 2023 of £396,000 (2022: loss of £327,000).

The Company has an unrecognised deferred tax asset of:

Tax losses

The Auditor’s remuneration for the audit and other services is disclosed in note 7 to the Group financial statements. 

The Directors’ remuneration is disclosed in note 5 to the Group financial statements.

3. Property, plant and equipment

2023
£’000

703

2022
£’000

612

Leasehold
improvements
£’000

Plant and
equipment
£’000

Total
£’000

12

12

12

12

—

—

6

6

4

4

—

2

18

18

16

16

2

2

Cost

At 1 January 2023

At 31 December 2023

Depreciation

At 1 January 2023

At 31 December 2023

Net book amounts

At 31 December 2023

At 31 December 2022

84

Journeo plc Annual Report and Financial Statements 20234. Investments in subsidiaries

Cost

At 1 January 

Additions

At 31 December

Amounts provided

At 1 January

At 31 December

Net book amounts

Interests in Group 
undertakings

2023
£’000

27,367

8,718

36,085

2022
£’000

27,367

—

27,367

(20,409)

(20,409)

15,676

(20,409)

(20,409)

6,958

The Group tests investments annually for impairment as at 31 December, or more frequently if there are indications that investments 
might be impaired.

The assessment is based on the net assets of the Group combined with the net present value of the cash flow projections for Fleet 
Systems, Infotec and Passenger Systems based on financial budgets and business plans approved by the Directors covering a five-year 
period. Cash flows beyond that period have been extrapolated in perpetuity assuming no growth, which the Directors consider to be a 
conservative approach.

The key assumptions for the calculations are those regarding discount rates and sales forecasts. The discount rates are as follows:

Fleet Systems

Infotec

Passenger Systems

2023
%

14

13

13

2022
%

14

—

13

The discount rates used are based on the Board’s judgement considering macroeconomic factors and reflecting specific risks in each 
segment such as the nature of the market served, the concentration of customers, cost profiles and barriers to entry.

The net assets of the Group and the net present value of the cash flow projections of Fleet Systems, Infotec and Passenger Systems 
supports the current carrying value of the investment.

85

journeo.comFinancial StatementsNotes to the Company financial statements CONTINUED
for the year ended 31 December 2023

4. Investments in subsidiaries CONTINUED
Subsidiary undertakings
Details of the Company’s subsidiary undertakings at 31 December 2023 are as follows:

Name of undertaking

Direct subsidiaries

Nature of business

Journeo Fleet Systems Limited

Sale and installation of CCTV and other monitoring devices

Journeo AB

CCTV installation and project management

21st Century Crime Prevention Services Limited

Dormant

21st Century Technology Group Limited

Bridge Alert Limited

Ecomanager Limited

Integrated Technologies (International) Limited

21st Century Technology Limited

21st Century Fleet Systems Limited

IGL Limited

Linefit Engineering Limited

Second Base Systems Limited

21st Century Passenger Systems Limited

ServiceManager Limited

Sextons Group Limited

Toad Innovations Limited

Toad Limited

Dormant

Dormant

Dormant

Dormant

Dormant

Dormant

Holding company of Infotec Limited

Dormant

Dormant

Dormant

Dormant

Dormant

Dormant

Dormant

21st Century Integrated Systems Limited

Holding company of Region Services Group

Indirect subsidiaries

Journeo Passenger Systems Limited

Sale, manufacture and installation of passenger systems

Country of
 incorporation

UK

Sweden

UK

UK

UK

UK

UK

UK

UK

UK

UK

UK

UK

UK

UK

UK

UK

UK

UK

UK

UK

Infotec Holdings Limited

Infotec Limited

MultiQ Denmark A/S

RSL Cityspace Limited

RSL Street Net Limited

Cityspace Limited

Holding company of Infotec Group

Sale, manufacture and installation of rail passenger systems

Sale and installation of CCTV and other monitoring devices

Sale, manufacture and installation of passenger systems

Denmark

Sale and service of information kiosks

Dormant

Dormant

UK

UK

UK

All subsidiaries are wholly owned except the 70%-owned Integrated Technologies (International) Limited. All UK subsidiaries’ registered 
office address is the same as the Company; 12 Charter Point Way, Ashby-de-la-Zouch, LE65 1NF except Linefit Engineering Limited, 
registered office 272 Bath Street, Glasgow, G2 4JR.

IGL Limited has a year-end of 30 September. This Company is not audited and is subject to parental guarantees.

Journeo AB registered office is at Varuvägen 9, 125 30 Älvsjö, Sweden.

MultiQ Denmark A/S registered office is Fabrikvej 11, 8260 Viby J, Denmark.

86

Journeo plc Annual Report and Financial Statements 20235. Amounts owed to Group undertakings
The amounts owed to Group undertakings are interest free and repayable upon demand.

6. Loans and borrowings

Loan Notes 2016

Loan Notes 2018

2023

2022

Current
£’000

Non-current
£’000

Total
£’000

Current
£’000

Non-current
£’000

—

—

—

—

—

—

—

—

—

300

250

550

—

—

—

The fair value of the loans and borrowings is not substantially different from the carrying value. 

The main terms of the bank and other loans at the year ended 31 December 2023 were:

Loan Notes 2016

Loan Notes 2018

Loan
name

Loan notes

Loan notes

Interest
rate
%

10.00

10.00

Term

Final
payment

7.1 years January 2023

5.1 years January 2023

The 2016 and 2018 Loan Notes were secured on the trade and other debtors of the Group’s principal trading entities, Journeo Fleet 
Systems Limited and Journeo Passenger Systems Limited and were repaid on 16 January 2023.

7. Employee information
The Company had no direct employees in the years ended 31 December 2023 and 31 December 2022.

Total
£’000

300

250

550

Loan
value
£’000

—

—

87

journeo.comFinancial StatementsNotes to the Company financial statements CONTINUED
for the year ended 31 December 2023

8. Share capital
Called up share capital

Authorised

16,474,491 New Ordinary Shares of 6.5p each (2022: 8,741,250 Ordinary Shares of 6.5p each)

87,412,500 Deferred Shares of 6.5p each (2022: 87,412,500)

Issued, allotted and paid up

16,474,491 New Ordinary Shares of 6.5p each (2022: 8,741,250 Ordinary Shares of 6.5p each)

87,412,500 Deferred Shares of 6.5p each (2022: 87,412,500)

2023
£’000

1,071

5,682

6,753

1,071

5,682

6,753

2022
£’000

568

5,682

6,250

568

5,682

6,250

Ordinary Shares are entitled to one vote each, a dividend and a return on assets.

Deferred Shares are not entitled to vote or any dividends. A return on liquidation will only be made after payment has been made to the 
holders of Ordinary Shares of the amounts paid up on such shares and the sum of £10,000,000 in respect of each Ordinary Share.

The share premium account represents the amount received on the issue of Ordinary Shares by the Company, in excess of their nominal 
value and is non-distributable.

The merger reserve represents the excess over nominal value of the fair value consideration for the acquisition of subsidiaries satisfied by 
the issue of shares in accordance with Section 612 of the Companies Act 2006.

On 16 January 2023 6,999,999 new Ordinary Shares (comprising 6,142,860 Placing Shares, 523,806 Subscription Shares and 333,333 Retail 
Offer Shares) were issued and admitted to trading on AIM.

On 18 January 2023 476,190 new Ordinary Shares were issued and admitted to trading on AIM.

On 10 October 2023 240,385 new Ordinary Shares were issued and admitted to trading on AIM.

On 13 October 2023 16,667 new Ordinary Shares were issued and admitted to trading on AIM.

88

Journeo plc Annual Report and Financial Statements 2023Corporate information

DIRECTORS
Non-Executive Chairman
M W Elliott

Non-Executive Directors
J Cumming
B Kent

Executive Directors
R C Singleton  
N Lowe

Company Secretary
N Lowe

AUDITOR
Cooper Parry Group Limited
Sky View 
Argosy Road
East Midlands Airport 
Castle Donington 
Derby
DE74 2SA 

BANKERS
NatWest Bank plc
16 South Parade
Nottingham
NG1 2JX

SOLICITORS
Ashurst LLP
1 Duval Square
London 
E1 6PW

REGISTERED OFFICE
12 Charter Point Way
Ashby-de-la-Zouch
LE65 1NF
United Kingdom
Registered number: 02974642

NOMINATED ADVISER, 
FINANCIAL ADVISER AND 
BROKER
Cavendish Capital 
Markets Limited 
1 Bartholomew Close 
London
EC1A 7BL

REGISTRARS
Link Asset Services Limited
Central Square
29 Wellington Street
Leeds
LS1 4DL

89

journeo.comFinancial StatementsInternational offices
Prästkragens väg 15
132 45 Saltsjö-Boo
Sverige

Fabrikvej 11 B
DK-8260 VIBY J
Danmark

Journeo plc
12 Charter Point Way 
Ashby-de-la-Zouch 
LE65 1NF 
United Kingdom

Tel: +44 (0)203 651 9166

Email: info@journeo.com