Kforce
Annual Report 2019

Plain-text annual report

Great Results Through Strategic Partnership and Knowledge Sharing.® Annual Report 2019 is a professional staffing services and solutions firm that specializes in the areas of Technology and Finance and Accounting. Each year, through our network of approximately 50 offices and two national delivery centers, we provide opportunities for over 30,000 highly skilled professionals who work with over 4,000 clients, including 70% of the Fortune 100. Founded in 1962, our name stands for KnowledgeForce® which describes the customer-centric Kforce Knowledge Process that delivers high-touch, relationship-driven results backed by progressive technologies. At Kforce, our promise is to deliver great results through strategic partnership and knowledge sharing. TECHNOLOGY FINANCE AND ACCOUNTING As the 5th largest technology staffing firm in the U.S., we engage more than 15,000 consultants annually in technology roles on a temporary, consulting and direct- hire basis. Our Technology professionals range from project managers to developers to data and network architects and technicians: As the 4th largest finance and accounting staffing firm in the U.S., we engage more than 15,000 highly skilled professionals annually in finance and accounting roles on a temporary, consulting and direct-hire basis. Our Finance and Accounting professionals range from strategic and operational to transactional and professional administration: • PROJECT MANAGEMENT AND BUSINESS ANALYSIS offers a full suite of functional professionals to support the full scope of your initiative. • OPERATIONAL AND TECHNICAL professionals perform day-to-day accounting and staff-level analysis, which includes directing, controlling and planning. • APPLICATION DEVELOPMENT supports applications and systems software creation and maintenance. • TRANSACTIONAL functions include accounts receivable, accounts payable and payroll. • ENTERPRISE DATA MANAGEMENT supports any operating environment from unstructured to mature Big Data. • INFRASTRUCTURE specializes in providing reliable infrastructure support to build and maintain the backbone of your organization. • PROFESSIONAL ADMINISTRATION tasks include loan servicing, benefits administration, customer service/call center, data entry, human resources and professional administrative support. Kforce’s total shareholder return (TSR) has been 1,200%, outperforming the Russell 2000 Index, which has appreciated 455% over the same period. 1,200% – 900% – 600% – 300% – 0% KFRC Russell 2000 Kforce TSR vs. Russell 2000 Index stock performance from 8/15/95 (IPO) to 12/31/19 This Annual Report contains forward-looking statements (within the meaning of the federal securities laws). Please see the “Cautionary Note Regarding Forward-Looking Statements” contained in the introductory portion of our Annual Report on Form 10-K for the year ended December 31, 2019 for additional information regarding forward-looking statements. TO OUR FELLOW SHAREHOLDERS, CLIENTS, CONSULTANTS AND EMPLOYEES: As we look back on 2019 and the activities completed to position our Firm for significant future success, we are very pleased with what we accomplished. Last year, with the successful divestitures of our Kforce Government Solutions, Inc. (“KGS”) and TraumaFX Solutions, Inc. (“TFX”) businesses, we completed a multi- year effort to exit all non-core businesses and focus our offerings solely on the domestic technical and professional staffing and solutions markets. Our Technology business now comprises nearly 80% of overall revenues. The completion of these efforts better positions us to allocate our investments. We can now dedicate our resources to grow our footprint and service offerings in technology and areas within finance and accounting that complement the massive data and digital transformation efforts taking place in all organizations. We were successful at once again driving significant above-market growth in our Technology business, which increased 6.8% in 2019. Our compound annual revenue growth rate in our Technology business over the last ten years has been 8.5%. Clients looking to meet their talent needs in technology are looking for partners that can provide resources at scale across a diverse range of skill sets and project management models, over multiple geographies and with a disciplined focus on compliance. We have built a business with core competencies to do just that without distraction and it is helping us to further increase client and market share. We generated nearly $70 million of operating cash flows in 2019 and realized approximately $102 million of net proceeds from the divestitures. This allowed us to return nearly $135 million in capital to our shareholders in 2019 by repurchasing approximately 13% of outstanding shares and continuing our quarterly dividend, while still reducing net debt by approximately $27 million. We fully returned the net proceeds from our 2019 divestitures via share repurchases more quickly than originally anticipated. Consequently, we were able to recapture the earnings per share lost from the divestitures of KGS and TFX through the EPS accretion resulting from our share repurchases by the end of the year. Going into 2020, we have a highly focused, more profitable Firm along with a very strong balance sheet that provides us flexibility to execute quickly on strategic or tuck-in acquisitions or other ventures and strategic partnerships, while continuing to return capital to our shareholders. Our confidence in the continued strength in our business and in our future operating cash flows is further demonstrated by our Board of Directors’ approval of an 11% increase in our dividend to $0.80 per share annually, effective in the first quarter of 2020. We also significantly improved our profitability in 2019 generating a return on invested capital of approximately 25%. Total revenue of $1.35 billion in 2019 grew 3.3% year over year and earnings per share of $2.29 improved 13.4% year over year. We expect profitability to continue to improve as we grow and are firmly on track to achieve our operating margin commitments. Shareholders continue to benefit from our strong performance as demonstrated by an 82.7% total shareholder return over the last three years, which was the highest in our peer group of 14 other companies. Revenue by Segment Revenues for our Technology segment (approximately 78.5% of overall revenues) of $1.1 billion grew 6.8% in 2019 on a year-over-year basis, which was significantly above the market growth expectation. We continued to put more people to work while benefiting from positive trends in the length of our average assignment, which is approaching ten months, and improving average bill rates. We believe this success is driven by our ability to quickly identify and deliver high caliber, qualified and skilled IT talent and a growing trend for clients to retain scarce talent for longer periods. Revenues for our Finance and Accounting (“FA”) segment (approximately 21.5% of overall revenues) of $289.5 million decreased 7.7% in 2019. We continue to reposition this business to place greater emphasis on higher bill rate opportunities within skill sets that we believe are less susceptible to disruptions from technology advancements. We provide Direct Hire services to our clients, which is an important part of our business. Our goal is to meet the talent needs of our clients through whatever means they prefer. Direct Hire revenues in our Technology and FA segments, which are included in overall segment revenues, improved 9.1% and 1.2%, respectively, in 2019 on a year- over-year basis. KFORCE INC. AND SUBSIDIARIES 1 rollout of our TRM system. We will continue to incorporate other technologies into our processes to further enhance our capabilities in providing exceptional service to our clients and consultants. We expect the pace of change from a business model and technology standpoint to continue and we believe that we, like virtually every organization, need to maintain high levels of technology investment for the foreseeable future. Looking Ahead As we look ahead, demand for technology resources continues to be quite strong. Organizations across all industries are being confronted with the imperative to invest and rapidly adapt to ever-changing business models, new competitors and the changing preferences of their customers. Market-leading companies understand the value of a flexible resource model to execute on the project work necessary to address this changing landscape where specialized skills, speed and flexibility are critical—without sacrificing quality. Big data, artificial intelligence and machine learning continue to be in high demand, as well as cloud computing, cybersecurity, mobility and digital marketing. Our discussions with many of these companies indicate that leveraging flexible resources within their technology teams in order to meet these project-driven needs remains a vital element of their overall talent strategy. These companies are also increasingly looking for third party partners, such as Kforce, to both provide the resources necessary to execute critical projects and to assume a greater role in more complex technical projects that require managed teams and solutions. Our clients have increasingly expressed a desire to engage with us to serve as an effective, more cost-efficient alternative or complement to the larger scale integrators as evidenced by our success in recently winning several strategic engagements. This growing demand expands our addressable opportunity into the IT services market, which is significantly larger than the $30+ billion domestic technology staffing market. Our Clients Fortune 1000 companies continue to be the primary consumers of flexible technology talent. Our revenue growth in 2019 was driven primarily by the diversification within our client portfolio beyond our largest clients and deeper into other Fortune 1000 customers where we have established long-standing relationships. This focus on significant users of flexible staffing and solution services has better enabled us to understand the technology issues and craft solutions for these sophisticated and substantial consumers of our services. In both the $30+ billion market for technology staffing and the $100+ billion market for IT solutions, where staffing companies are increasingly gaining a foothold, there are limited providers with the infrastructure to not only provide quality and timely talent at scale, but to also meet increasingly stringent compliance requirements. We believe our capabilities represent significant competitive advantages in today’s war for talent. Our People We are proud of the accomplishments of our people over the last several years and 2019 was no different. The significant technology and process investments along with the balancing of our revenue- generating talent within our client portfolio has led to improved productivity, which has grown approximately 10% on average over the last three years. As we continue to refine our model, we believe we can further improve our productivity while growing revenues. Technology Investments Changing technologies are impacting staffing as new tools become available and non-traditional competitors enter the industry. At Kforce, our strategy is to embrace technologies that will best enable our associates to focus on serving our clients and consultants through trusted relationships. We believe that technology will facilitate enhanced productivity and improved customer service in the sophisticated and complex world of professional and technical staffing. We have been investing significantly in technology, including continued enhancements to our customer relationship management (“CRM”) system, our upcoming talent relationship management (“TRM”) system, new technologies aimed at improving candidate attraction, matching and engagement, and our business and data intelligence capabilities. A key initiative in 2020 will be the initial 2 KFORCE INC. AND SUBSIDIARIES Thank you for your interest in and support of Kforce. In August of 2020 we are looking forward to celebrating our 25th year as a public company. Our total shareholder return since going public in August 1995 has been approximately 1,200%, roughly 2.5 times greater than the Russell 2000 over the same period. Given that we are in the early innings of the massive digital transformation of the U.S. economy, we believe the future of Kforce has never been brighter. The results that we are experiencing are the result of a lot of hard work, and tough decisions, by our team and we are grateful for their tenacity. While we have much more to do, we would like to say thank you to each and every member of our field and corporate teams, and to our consultants and our clients, for allowing us the privilege of serving you. David L. Dunkel Chairman and Chief Executive Officer Joseph J. Liberatore President We believe the secular drivers of demand in technology have fundamentally changed the trajectory and persistence of technology investments and utilization of flexible labor to meet this demand. Given the strength in these secular drivers, we would expect the performance of the domestic technology market to perform relatively well, even during uncertain macroeconomic environments. We also continued our Board of Directors refreshment activities. Over the last five years, we have added three new members to our Board. Ann Dunwoody, Randall Mehl and John Simmons each bring unique and valuable experience to the Board. These additions have been made knowing our long-time Board members would eventually choose to step down after long and distinguished tenures. At our Q1 2020 Board of Directors meeting, John Allred, Richard Cocchiaro and Gordon Tunstall each informed the Board that he would not stand for re-election at the April 2020 Annual Shareholders’ Meeting. These three outstanding individuals have been critical partners and advisors to our Firm, from its entrance into the public markets through all stages of its growth. We have been very blessed by their service and they will be missed. However, the additions we have made result in a more diverse and independent Board that should serve shareholders well in the upcoming years. Stewardship Our social responsibility efforts reflect our desire to have a positive impact on the communities in which we live and work, with a focus on organizations that provide education, human services and community development. Our associates in our headquarters in Tampa, Florida, and in each of our 50 offices are dedicated to making their communities better places to live and work. This commitment is on display throughout the year and especially during our 2019 Annual Day of Giving, an impactful day where 1,400 employees nationwide volunteered, allowing us to participate in over 65 deserving events throughout local communities. We are also active in sponsoring events each year that further our commitment to social responsibility, including Kforce Kids’ STEM Fairs, which advance our commitment to educating the next generation of innovators, creators and experts and events intended to celebrate our dynamic workforce and diverse culture. We are also extremely proud of our “Flights of Hope” where we delivered 68,000 pounds of critical supplies to the people of The Bahamas in the aftermath of Hurricane Dorian. We also took meaningful steps in 2019 to improve our environmental responsibility program across the Firm. KFORCE INC. AND SUBSIDIARIES 3 SELECTED FINANCIAL DATA The information set forth below is not necessarily indicative of the results of future operations and should be read in conjunction with Kforce’s Consolidated Financial Statements and the related notes thereto (“Consolidated Financial Statements”) incorporated into this Annual Report. Years Ended December 31, (In thousands, except per share amounts) Revenue Gross profit Selling, general and administrative expenses Depreciation and amortization Other expense, net Income from continuing operations, before income taxes Income tax expense Income from continuing operations Income from discontinued operations, net of tax Net income 2019(1) 2018(2) 2017(2) 2016(3) 2015 $1,347,387 395,038 314,167 6,050 3,425 71,396 16,830 54,566 $1,303,937 386,487 307,250 6,836 4,521 67,880 17,004 50,876 $1,253,646 375,597 308,313 7,266 5,100 54,918 25,324 29,594 $1,221,078 376,393 318,970 7,549 3,101 46,773 19,751 27,022 $1,221,866 380,757 309,998 8,386 1,928 60,445 24,802 35,643 76,296 $ 130,862 7,104 $ 57,980 3,691 $ 33,285 5,751 $ 32,773 7,181 $ 42,824 Earnings per share—basic, continuing operations Earnings per share—diluted, continuing operations Weighted average shares outstanding—basic Weighted average shares outstanding—diluted Dividends declared per share $2.35 $2.29 23,186 23,772 $0.72 $2.05 $2.02 24,738 25,251 $0.60 $1.17 $1.16 25,222 25,586 $0.48 $1.04 $1.03 26,099 26,274 $0.48 $1.28 $1.26 27,910 28,190 $0.45 As of December 31, (In thousands) Cash and cash equivalents Working capital Total assets Total outstanding borrowings on credit facility Total long-term liabilities Stockholders’ equity 2019 2018 2017 2016 2015 $ 19,831 $ 160,271 $ 381,125 $ 65,000 $ 128,898 $ 167,263 $ 112 $ 158,104 $ 379,908 $ 71,800 $ 121,219 $ 168,331 $ 379 $ 161,726 $ 384,304 $ 116,523 $ 166,308 $ 134,277 $ 1,482 $ 135,353 $ 365,421 $ 111,547 $ 160,332 $ 121,736 $ 1,497 $ 122,270 $ 351,822 $ 80,472 $ 124,449 $ 139,627 (1) Selling, general and administrative (“SG&A”) expenses for the year ended December 31, 2019 include $2.0 milliom of severance and other costs due to actions taken as a result of the Government Solutions (“GS”) divestiture, which negatively impacted SG&A. (2) The Tax Cuts and Jobs Act (“TCJA”) was enacted in December 2017, which reduced the U.S. federal corporate tax rate from 35.0% to 21.0% in 2018. As a result, we revalued our net deferred income tax assets and recorded $3.6 million of additional income tax expense from continuing operations during the year ended December 31, 2017. (3) During 2016, Kforce incurred approximately $6.0 million in severance costs associated with realignment activities focused on further streamlining our organization, which were recorded in SG&A. During the year ended December 31, 2019, Kforce completed the sale of the GS segment and the results of operations for the GS segment have been presented as discontinued operations for all of the years presented above. Refer to Note 2—“Discontinued Operations” in the Consolidated Financial Statements included in this Annual Report, for a more detailed discussion. 4 KFORCE INC. AND SUBSIDIARIES 2019(1) 2018(2) 2017(2) 2016(3) 2015 $1,347,387 $1,303,937 $1,253,646 $1,221,078 $1,221,866 395,038 314,167 6,050 3,425 71,396 16,830 54,566 76,296 $2.35 $2.29 23,186 23,772 $0.72 386,487 307,250 6,836 4,521 67,880 17,004 50,876 $2.05 $2.02 24,738 25,251 $0.60 375,597 308,313 7,266 5,100 54,918 25,324 29,594 $1.17 $1.16 25,222 25,586 $0.48 376,393 318,970 7,549 3,101 46,773 19,751 27,022 $1.04 $1.03 26,099 26,274 $0.48 380,757 309,998 8,386 1,928 60,445 24,802 35,643 $1.28 $1.26 27,910 28,190 $0.45 $ 130,862 $ 57,980 $ 33,285 $ 32,773 $ 42,824 7,104 3,691 5,751 7,181 Annual Report. Years Ended December 31, (In thousands, except per share amounts) Revenue Gross profit Selling, general and administrative expenses Depreciation and amortization Other expense, net Income from continuing operations, before income taxes Income tax expense Income from continuing operations Income from discontinued operations, net of tax Net income Earnings per share—basic, continuing operations Earnings per share—diluted, continuing operations Weighted average shares outstanding—basic Weighted average shares outstanding—diluted Dividends declared per share As of December 31, (In thousands) Cash and cash equivalents Working capital Total assets Total long-term liabilities Stockholders’ equity Total outstanding borrowings on credit facility (1) Selling, general and administrative (“SG&A”) expenses for the year ended December 31, 2019 include $2.0 milliom of severance and other costs due to actions taken as a result of the Government Solutions (“GS”) divestiture, which negatively impacted SG&A. (2) The Tax Cuts and Jobs Act (“TCJA”) was enacted in December 2017, which reduced the U.S. federal corporate tax rate from 35.0% to 21.0% in 2018. As a result, we revalued our net deferred income tax assets and recorded $3.6 million of additional income tax expense from continuing operations during the year ended December 31, 2017. (3) During 2016, Kforce incurred approximately $6.0 million in severance costs associated with realignment activities focused on further streamlining our organization, which were recorded in SG&A. During the year ended December 31, 2019, Kforce completed the sale of the GS segment and the results of operations for the GS segment have been presented as discontinued operations for all of the years presented above. Refer to Note 2—“Discontinued Operations” in the Consolidated Financial Statements included in this Annual Report, for a more detailed discussion. The information set forth below is not necessarily indicative of the results of future operations and should be read in conjunction with Kforce’s Consolidated Financial Statements and the related notes thereto (“Consolidated Financial Statements”) incorporated into this STOCK PRICE PERFORMANCE The following graph compares the cumulative five-year total return on our common stock, the NASDAQ Stock Market (U.S.) Index, our 2019 Peer Group and the 2018 Industry Peer Group using the value of an investment of $100 on December 31, 2014 with dividends fully reinvested. All returns are weighted based on market capitalization at the end of each discrete measurement period. Historical stock prices of our common stock are not necessarily indicative of future stock price performance. $200 $175 $150 $125 $100 $75 2019 2018 2017 2016 2015 Kforce Inc. NASDAQ Stock Market (Composite) 2019 Peer Group 2018 Industry Peer Group $ 19,831 $ 160,271 $ 381,125 $ 65,000 $ 128,898 $ 167,263 $ 112 $ 158,104 $ 379,908 $ 71,800 $ 121,219 $ 168,331 $ 379 $ 161,726 $ 384,304 $ 116,523 $ 166,308 $ 134,277 $ 1,482 $ 135,353 $ 365,421 $ 111,547 $ 160,332 $ 121,736 $ 1,497 $ 122,270 $ 351,822 $ 80,472 $ 124,449 $ 139,627 Index Kforce Inc. NASDAQ Stock Market (Composite) 2019 Peer Group (1) 2018 Industry Peer Group (2) (1) 2019 Peer Group: 2014 $100.0 100.0 100.0 100.0 2015 $106.7 105.7 107.4 104.0 2016 $ 99.9 113.7 112.0 110.5 2017 $111.8 145.8 139.6 142.5 2018 $139.3 140.1 119.2 111.8 2019 $182.6 189.5 145.6 141.2 2014 2015 2016 2017 2018 2019 AMN Healthcare Services, Inc. ASGN Incorporated Cross Country Healthcare, Inc. Computer Task Group, Incorporated The Hackett Group, Inc. Heidrick & Struggles International, Inc. Huron Consuting Group, Inc. Kelly Services, Inc. Korn/Ferry International ManpowerGroup, Inc. Resources Connection, Inc. Robert Half International Inc. True Blue, Inc. Volt Information Sciences, Inc. (2) 2018 Industry Peer Group: ASGN Incorporated Computer Task Group, Incorporated Kelly Services, Inc. ManpowerGroup, Inc. Resources Connection, Inc. Robert Half International Inc. TrueBlue, Inc. The Committee utilizes a peer group of companies as a source for executive compensation benchmarking data and comparisons to Kforce’s executive compensation levels; for insight into external compensation practices; and for determining specific financial objectives for our performance-based compensation. Additionally, our peer group is used to determine annual equity LTI compensation levels based on our relative TSR performance. The Committee focuses on selecting peers that are publicly traded professional staffing companies active in recruiting and placing similar skill sets at similar types of clients, including companies we consider to be our direct business competitors. The specialty staffing industry is made up of thousands of companies, most of which are small local firms providing limited service offerings to a relatively small local client base. According to a report published by Staffing Industry Analysts in 2019, Kforce is one of the 10 largest publicly traded specialty staffing firms in the U.S., so the size of our peer companies vary considerably. Therefore, the Committee selects other peers that are similar in terms of size (revenue and market capitalization), but may not be in the staffing industry. We attempt to drive average size comparable to Kforce by balancing a selection of both larger and smaller companies. The primary criteria for selection include customers, revenue footprint, geographical/domestic presence, talent, complexity of operating model and companies with which we compete for executive level talent. KFORCE INC. AND SUBSIDIARIES 5 MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES Holders of Common Stock Our common stock trades on the NASDAQ using the ticker symbol “KFRC”. As of February 19, 2020, there were 150 holders of record. Purchases of Equity Securities by the Issuer In March 2019, the Board approved an increase in our stock repurchase authorization bringing the then available authorization to $150.0 million. The following table presents information with respect to our repurchases of Kforce common stock during the three months ended December 31, 2019: Period October 1, 2019 to October 31, 2019 November 1, 2019 to November 30, 2019 December 1, 2019 to December 31, 2019 Total Number of Shares Purchased (1)(2)(3) 703,579 835 118,754 Average Price Paid Per Share $37.90 $40.18 $39.95 Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs 698,185 — — Approximate Dollar Value of Shares That May Yet Be Purchased Under the Plans or Programs $44,297,260 $44,297,260 $44,297,260 Total 823,168 $38.20 698,185 $44,297,260 (1) Includes 5,394 shares of stock received upon vesting of restricted stock to satisfy tax withholding requirements for the period October 1, 2019 to October 31, 2019. (2) Includes 835 shares of stock received upon vesting of restricted stock to satisfy tax withholding requirements for the period November 1, 2019 to November 30, 2019. (3) Includes 118,754 shares of stock received upon vesting of restricted stock to satisfy tax withholding requirements for the period December 1, 2019 to December 31, 2019. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK In addition to the inherent operational risks, Kforce is exposed to certain market risks, primarily related to changes in interest rates. As of December 31, 2019, we had $65.0 million outstanding under our credit facility. Refer to Note 13—“Credit Facility” in the Consolidated Financial Statements, included in this Annual Report, for further details on our credit facility. A hypothetical 10% increase in interest rates on variable debt in effect would have no effect on our annual interest expense because we had no variable debt at December 31, 2019. On April 21, 2017, Kforce entered into a forward-starting interest rate swap agreement with Wells Fargo Bank, N.A. to mitigate the risk of rising interest rates on the Firm’s financial statements. The Swap rate is 1.81%, which is added to our interest rate margin to determine the fixed rate that the Firm will pay to the counterparty during the term of the Swap based on the notional amount of the Swap. The effective date of the Swap is May 31, 2017 and the maturity date is April 29, 2022. The notional amount of the Swap is $65.0 million, which will decrease to $25.0 million at May 2020 through maturity. LIBOR is expected to be discontinued after 2021. The expected discontinuation of LIBOR will require borrowers to transition from LIBOR to an alternative benchmark interest rate. We are currently evaluating the impact of the transition from LIBOR as an interest rate benchmark to other potential alternative reference rates. We do not currently have material contracts, with the exception of the above mentioned items, that are indexed to LIBOR. We will continue to actively assess the related opportunities and risks involved in this transition. 6 KFORCE INC. AND SUBSIDIARIES BUSINESS OVERVIEW Company Overview Kforce Inc. and its subsidiaries (collectively, “Kforce”) provide professional staffing services and solutions to our clients on both a temporary (“Flex”) and permanent (“Direct Hire”) basis through our Technology (“Tech”) and Finance and Accounting (“FA”) segments. We operate through our corporate headquarters in Tampa, Florida with 50 field offices located throughout the U.S. Kforce was incorporated in 1994 and completed its Initial Public Offering in August 1995, but its predecessor companies have been providing staffing services since 1962. Kforce serves clients across many industries and geographies as well as organizations of all sizes, with a particular focus on Fortune 1000 and other large companies. We believe that our portfolio of service offerings is a key contributor to our long-term financial stability. Our 10 largest clients represented approximately 23% of revenue and no single client contributed more than 5% of total revenue for the year ended December 31, 2019. During 2019, Kforce sold its GS segment, which has been reported as discontinued operations in the consolidated financial statements. Except as specifically noted, our discussions in this report exclude any activity related to the GS segment. Refer to Note 2— “Discontinued Operations” in the Consolidated Financial Statements, included in this Annual Report, for a more detailed discussion. Our quarterly operating results can be affected by: • the number of billing days in a particular quarter; • the seasonality of our clients’ businesses; • increased holidays and vacation days taken, which is usually highest in the fourth quarter of each calendar year; and • increased costs as a result of certain annual U.S. state and federal employment tax resets that occur at the beginning of each calendar year, which negatively impacts our gross profit and overall profitability in the first fiscal quarter of each calendar year. Tech Segment Our largest segment, Tech, provides both Flex and Direct Hire services to our clients, focusing primarily on areas of information technology such as systems/applications architecture and development, data management, business and artificial intelligence, machine learning and network architecture and security. Increasingly, Kforce has been successfully winning more complex technology projects that require us to manage teams of consultants and deliver solutions to our clients. This level of project ownership has been an intentional, strategic shift by Kforce over the last few years as our clients look to their third party providers, such as Kforce, for these engagements. Within our Tech segment, we provide service to clients in a variety of industries with a diversified footprint in financial and business services, communications and technology. Revenue for our Tech segment increased 6.8% to $1.1 billion in 2019 on a year-over- year basis. The average bill rate for Tech Flex in 2019 was approximately $76 per hour, which increased 3.1% as compared to 2018. Our average assignment duration for Tech Flex is nearly 10 months, which has steadily increased over the last several years. Tech Flex continues to benefit from improving bill rates and longer assignment durations, which we believe is related to the acute labor shortage, especially with highly-skilled resources. The September 2019 report published by Staffing Industry Analysts (“SIA”) stated that temporary technology staffing is expected to experience growth of 3% in 2020. Digital transformation, as a general trend, is driving organizations across all industries to increase their technology investments as competition and the speed of change intensifies. Nontraditional competitors are also entering new emerging technologies and markets. This development puts increased pressure on companies to invest in innovation and the evolution of their business models. We believe the secular drivers of technology spend generally remain intact with many companies becoming increasingly dependent on the efficiencies provided by technology and the need for innovation to support business strategies and sustain relevancy in today’s rapidly changing marketplace. At the macro level, demand is also being driven by an ever-changing and complex regulatory and employment law environment, which increases the overall cost of employment for many companies. We believe that these factors, among others, are continuing to drive companies to look to temporary staffing providers, such as Kforce, to meet their human capital needs. FA Segment Our FA segment provides both Flex and Direct Hire services to our clients in areas such as general accounting, business and cost analysis, financial analysis and reporting, taxation, budgeting, loan servicing, professional administration, audit services and systems and controls analysis and documentation. Within our FA segment, we provide services to clients in a variety of industries with a diversified footprint in the financial services, healthcare and manufacturing sectors. Revenue for our FA segment decreased 7.7% to $289.5 million in 2019 on a year-over- year basis. The average bill rate for FA Flex in 2019 was approximately $37 per hour, which increased 5.7% as compared to 2018. This increase reflects our efforts to reposition our FA segment into more high-skilled positions that are less susceptible to being disrupted by technological advancements. The September 2019 report published by SIA stated that finance and accounting temporary staffing is expected to experience growth of 4% in 2019 and 2020. Flex Revenue Flex revenue represents approximately 96% of total revenue over the last three fiscal years. We provide our clients with qualified individuals (“consultants”) on a temporary basis when the consultant’s set of skills and experience is the right match for our clients. We utilize a diversified set of recruitment platforms and databases to identify consultants who are actively seeking employment. The vast majority of our consultants are directly employed by Kforce (both domestic and foreign workers sponsored by Kforce) with a smaller composition representing qualified independent contractors. Our success is dependent upon our internal employees’ (“associates”) ability to: (1) acknowledge, understand and participate in creating solutions for our clients’ needs; (2) determine and understand the experience and capabilities of the consultants being recruited; (3) ensure excellence in delivering and managing the KFORCE INC. AND SUBSIDIARIES 7 client-consultant relationship; and (4) have access to a sufficient pool of qualified consultants. We believe proper execution by our associates and consultants directly impacts the longevity of the assignments, increases the likelihood of generating repeat business with our clients and fosters a better experience for our consultants, which has a direct correlation to consultant redeployment. The key drivers of Flex revenue are the number of consultants on assignment, billable hours, the bill rate per hour and, to a limited extent, the amount of billable expenses incurred by Kforce. Our Flex gross profit is determined by deducting related costs of employment for consultants, including compensation, payroll taxes, certain fringe benefits and independent contractor costs from Flex revenue. Associate and management commissions, compensation, payroll taxes and other fringe benefits are included in SG&A, along with other customary costs such as administrative and corporate costs. Our Flex business model involves maximizing the number of billable hours and bill rates, while managing consultant pay rates and benefit costs, as well as compensation and benefits for our associates. Direct Hire Revenue Our Direct Hire business involves locating qualified individuals (“candidates”) for permanent placement with our clients. Direct Hire revenue represents less than 4% of total revenue over the last three fiscal years. Although it is a smaller portion of our business, it continues to be an important capability in ensuring that we have the flexibility to meet the talent needs of our clients. We recruit candidates using methods that are consistent with Flex consultants. Candidate searches are generally performed on a contingency basis (as opposed to a retained search), therefore revenue is earned only if the candidates are ultimately hired by our clients. The typical fee structure is based upon a percentage of the candidate’s annual compensation in their first year of employment, which is determined or estimated at the time of placement. The key drivers of Direct Hire revenue are the number of placements and the associated placement fee. Direct Hire revenue also includes conversion revenue, which may occur when a consultant initially assigned to a client on a temporary basis is later converted to a permanent placement for a fee. Direct Hire revenue is recorded net of an allowance for “fallouts,” which occurs when a candidate does not complete the contingency period (typically 90 days or less). There are no consultant payroll costs associated with Direct Hire placements, therefore all Direct Hire revenue increases gross profit by the full amount of the fee, which constitutes a disproportionate percentage of our gross profit. Commissions, compensation and benefits for Direct Hire associates are included in SG&A. Industry Overview The professional staffing industry is made up of thousands of companies, most of which are small local firms providing limited service offerings to a relatively small local client base. A report published by SIA in 2019 indicated that Kforce is one of the 10 largest publicly traded specialty staffing firms in the U.S. Per this SIA report, Kforce is the fifth largest technology temporary staffing firm and fourth largest finance and accounting temporary staffing firm. From an economic standpoint, temporary employment figures and trends are important indicators of staffing demand, which continued to be generally positive during 2019, based on data published by the Bureau of Labor Statistics and SIA. The penetration rate (the percentage of temporary staffing to total employment) and unemployment rate were 2.0% and 3.5%, respectively, in December 2019. Although temporary help employment was down 0.5% year over year as of December 2019, total non-farm employment was up 1.4% year over year. In addition, the college-level unemployment rate, which we believe serves as a proxy for professional employment and therefore aligns well with the consultant and candidate population that Kforce most typically serves, was 1.9% in December 2019, which represented a decrease from December 2018. Further, we believe that the unemployment rate in the specialties we serve, especially in certain technology skill sets, is lower than the published averages. We believe this speaks to the high demand environment in which we are currently operating as well as the challenges of finding an adequate supply of qualified talent. According to the September 2019 SIA report, the technology temporary staffing industry and finance and accounting temporary staffing industry are expected to generate projected revenues of $33.0 billion and $8.9 billion, respectively, in 2019; based on these projected revenues, our current market share is approximately 3% for each. Our business strategies are sharply focused around expanding our share of the U.S. temporary staffing industry, expanding our addressable market into higher level IT services and solutions, and further penetrating our existing clients’ human capital needs. Business Strategies Our primary objectives are driving long-term shareholder value by achieving above-market revenue growth, making prudent investments to enhance efficiency and effectiveness within our operating model and significantly improving levels of operating profitability. We believe the following strategies will help us achieve our objectives. Improving Productivity of our Talent. We believe that it is critical to provide our associates with high quality tools to effectively and efficiently perform their roles, to better evaluate business opportunities and to advance the value we bring to our clients and consultants. We continue to enhance our sales and delivery methodologies and processes in ways we believe will allow us to better evaluate and shape business opportunities with our clients as well as train our sales and delivery associates on our consistent and uniform methodology. 8 KFORCE INC. AND SUBSIDIARIES would be expected to positively influence the tenure and loyalty of our consultants and be their employer of choice, thus enabling us to deliver the highest quality talent to our clients. We measure the quality of our service to and support of our consultants using staffing industry benchmarks and NPS surveys conducted by a specialized, independent third-party provider. Our consultant NPS ratings, similar to our client ratings, are above staffing industry averages. We continually seek direct feedback from our consultants, which gives us valuable insight into where we have opportunities to refine our services. Evolving our Technology Managed Services and Solutions Offerings. Our clients increasingly look for resources to execute critical and more technical projects. We are leveraging the longevity of our relationships, primarily with Fortune 1000 companies, and our understanding of existing client needs to provide talent beyond traditional staff augmentation into areas including resource and capacity management as well as managed services and solutions. We believe significant opportunity exists to expand our capabilities and provide differentiated managed services and solutions to our clients, which we believe could be accomplished through a potential acquisition to enhance our operating model and successfully provide these types of offerings. During 2019, we began developing a new TRM that we expect will better enable our delivery strategies and processes and improve our capabilities. In addition, we continue to make enhancements to our business and data intelligence capabilities. These investments are part of a multi-year effort to upgrade our technology tools to equip our associates with improved capabilities to deliver exceptional service to our clients, consultants and candidates and improve the productivity of our associates and the scalability of our organization. Enhancing our Client Relationships. We strive to differentiate ourselves by working collaboratively with our clients to better understand their business challenges and help them attain their organizational objectives. This collaboration focuses on building a consultative partnership rather than a transactional client relationship, which increases the intimacy with our clients and improves our ability to offer higher value and a broader array of services and support to our clients. To accomplish this, we align our revenue-generating talent with clients based on their experience with markets, products and industries. We measure our success in building long-lasting relationships with our clients using staffing industry benchmarks and Net Promoter Score (“NPS”) surveys conducted by a specialized, independent third-party provider. Our client NPS ratings compare favorably against staffing industry averages and provide helpful insights from our clients on how to continue improving our relationships. We believe long-lasting relationships with our clients is a critical element in revenue growth. Improving the Job Seeker Experience. Our consultants are a critical component to our business and essential in sustaining our client relationships. In 2019, we launched a new referral technology through which an eligible individual can refer someone in their personal network and receive a referral fee if the candidate is successfully placed on an assignment with us. We believe this seamlessly connects the candidate with the recruiter, which improves the job seeker experience and provides a better quality candidate. We are focused on effective and efficient processes and tools to find and attract prospective consultants, matching them to a client assignment and supporting them during their tenure with Kforce. We expect to deploy our new TRM in 2020, which we believe will better enable these processes. Our success in this regard KFORCE INC. AND SUBSIDIARIES 9 MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (“MD&A”) This MD&A should be read in conjunction with our Consolidated Financial Statements and the Business Overview included in this Annual Report, for an overview of our operations and business environment. EXECUTIVE SUMMARY During 2019, Kforce sold the GS segment, which has been reported as discontinued operations in the consolidated financial statements for all periods presented. Refer to Note 2—“Discontinued Operations” in the Consolidated Financial Statements, included in this Annual Report, for a more detailed discussion. Except as specifically noted, our discussions below exclude any activity related to the GS segment, which is addressed separately in the discussion of Income from Discontinued Operations, Net of Tax, and certain prior year amounts have been reclassified to conform to current year presentation. The following is an executive summary of what Kforce believes are highlights for 2019, which should be considered in the context of the additional discussions herein and in conjunction with the consolidated financial statements and notes thereto. • Revenue increased 3.3% to $1.35 billion in 2019 from $1.30 billion in 2018. Revenue increased 6.8% for Tech and decreased 7.7% for FA. • Flex revenue increased 3.3% to $1.30 billion in 2019 from $1.26 billion in 2018. Flex revenue increased 6.8% for Tech and decreased 8.6% for FA. • Direct Hire revenue increased 4.4% to $47.7 million in 2019 from $45.7 million in 2018. • Flex gross profit margin decreased 40 basis points to 26.7% in 2019 from 27.1% in 2018. Flex gross profit margin decreased 30 and 10 basis points for Tech and FA, respectively. • SG&A expenses as a percentage of revenue for the year ended December 31, 2019 decreased to 23.3% from 23.6% in 2018. The overall improvement was primarily driven by an increase in associate productivity, leverage created from our revenue growth and exercising better expense discipline. • Income from continuing operations for the year ended December 31, 2019, increased 7.3% to $54.6 million, or $2.29 per share, from $50.9 million, or $2.02 per share, in 2018. • The Firm returned $134.4 million of capital to our shareholders in the form of quarterly dividends totaling $16.6 million, or $0.72 per share, and open market repurchases totaling $117.8 million, or 3.3 million shares, during the year ended December 31, 2019. During 2019, the Board approved an increase in our stock repurchase authorization and we utilized the net proceeds generated from the sale of our GS segment to return capital to our shareholders in the form of open market repurchases. • The total amount outstanding under our Credit Facility decreased $6.8 million to $65.0 million as of December 31, 2019 as compared to $71.8 million as of December 31, 2018. We exited the year with $45.2 million of net debt as we had $19.8 million of cash. • Cash provided by operating activities was $66.6 million during the year ended December 31, 2019 compared to $87.7 million for 2018, primarily due to the timing of income tax refunds and payments as well as a decrease in cash provided by the GS segment due to the divestiture. RESULTS OF OPERATIONS Certain discussions of the changes in our results of operations from the year ended December 31, 2017 as compared to the year ended December 31, 2018 have been omitted from this Annual Report, but may be found in “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations” of our Form 10-K for the fiscal year ended December 31, 2018 filed with the SEC on February 22, 2019. In 2019, we continued to make progress on our strategic initiatives including, among others, the completion of a multi-year effort to divest of non-core businesses with the divestiture of our GS segment, entering into a strategic joint venture, implementing a new consultant referral technology and making continued progress on implementing new and upgrading existing technologies that we believe will allow us to more effectively and efficiently serve our clients, consultants and candidates and improve the scalability of our organization. 10 KFORCE INC. AND SUBSIDIARIES The following table presents certain items in our Consolidated Statements of Operations and Comprehensive Income as a percentage of revenue for the years ended: December 31, Revenue by segment: Tech FA Total Revenue Revenue by type: Flex Direct Hire Total Revenue Gross profit Selling, general and administrative expenses Depreciation and amortization Income from operations Income from continuing operations, before income taxes Income from continuing operations Income from discontinued operations, net of tax Net income 2019 2018 2017 78.5% 21.5 100.0% 96.5% 3.5 100.0% 29.3% 23.3% 0.4% 5.6% 5.3% 4.0% 5.7% 9.7% 75.9% 24.1 100.0% 96.5% 3.5 100.0% 29.6% 23.6% 0.5% 5.6% 5.2% 3.9% 0.5% 4.4% 72.4% 27.6 100.0% 96.2% 3.8 100.0% 30.0% 24.6% 0.6% 4.8% 4.4% 2.4% 0.3% 2.7% Revenue. The following table presents revenue by type for each segment and percentage change from the prior period for the years ended December 31 (in thousands): Tech Flex revenue Direct Hire revenue Total Tech revenue FA Flex revenue Direct Hire revenue Total FA revenue Total Flex revenue Total Direct Hire revenue Total Revenue 2019 Increase (Decrease) 2018 Increase (Decrease) 2017 $1,037,380 20,479 $1,057,859 $ 262,307 27,221 $ 289,528 $1,299,687 47,700 $1,347,387 6.8% 9.1% 6.8% (8.6)% 1.2% (7.7)% 3.3% 4.4% 3.3% $ 971,310 18,779 $ 990,089 $ 286,939 26,909 $ 313,848 $1,258,249 45,688 $1,303,937 9.4% (5.3)% 9.1% $ 887,675 19,836 $ 907,511 (9.9)% (3.3)% (9.3)% 4.3% (4.2)% 4.0% $ 318,294 27,841 $ 346,135 $1,205,969 47,677 $1,253,646 KFORCE INC. AND SUBSIDIARIES 11 Our quarterly operating results are affected by the number of billing days in a quarter. The following table presents the year-over-year revenue growth rates, on a billing day basis, for the last five quarters (in thousands, except Billing Days): Year-Over-Year Revenue Growth Rates (Per Billing Day) Billing days Tech Flex FA Flex Total Flex Q4 2019 Q3 2019 Q2 2019 Q1 2019 Q4 2018 62 4.8% (7.6)% 2.1% 64 6.5% (5.3)% 3.9% 64 6.2% (9.4)% 2.6% 63 9.8% (11.7)% 4.6% 62 9.0% (11.7)% 3.6% Flex Revenue. The key drivers of Flex revenue are the number of consultants on assignment, billable hours, the bill rate per hour and, to a limited extent, the amount of billable expenses incurred by Kforce. Flex revenue for our largest segment, Tech, increased 6.8% during the year ended December 31, 2019, as compared to 2018. Our growth rate exceeded SIA’s projected domestic temporary technology staffing growth rate for 2019 of 3% by more than two times. Our growth in Tech Flex in 2019 has been disporportionately driven by the largest consumers of our services, many of whom are also some of our largest clients. We believe the secular drivers of technology spend generally remain intact with many companies becoming increasingly dependent on the efficiencies provided by technology and the need for innovation to support business strategies and sustain relevancy in today’s rapidly changing marketplace. Our belief in the strength in the demand environment within technology has not changed; thus, we expect continued Tech Flex growth in 2020. Our FA segment experienced a decrease in Flex revenue of 8.6% during the year ended December 31, 2019, as compared to 2018. The year-over-year decrease in 2019 from 2018 was primarily due to a lower volume of new assignments, which was partially offset by an increase in average bill rates of 5.7% for the year ended December 31, 2019 as compared to 2018. We continue to focus on the strategic repositioning of our FA Flex business into more high- skilled positions that are less susceptible to being disrupted by technological advancements. In 2020, we expect FA Flex revenue to be stable. The following table presents the key drivers for the change in Flex revenue by segment over the prior period (in thousands): Year Ended December 31, Key Drivers—Increase (Decrease) Volume—hours billed Bill rate Billable expenses Total change in Flex revenue 2019 vs. 2018 2018 vs. 2017 Tech FA Tech FA $35,194 30,469 407 $66,070 $(38,922) 14,145 145 $(24,632) $18,284 62,036 3,315 $83,635 $(44,912) 13,298 259 $(31,355) The following table presents total Flex hours billed by segment and percentage change over the prior period for the years ended December 31 2019 13,625 7,120 20,745 Increase (Decrease) 3.7% (13.6)% (3.0)% 2018 13,145 8,241 21,386 Increase (Decrease) 2.1% (14.1)% (4.8)% 2017 12,878 9,595 22,473 (in thousands): Tech FA Total Flex hours billed 12 KFORCE INC. AND SUBSIDIARIES Direct Hire Revenue. The key drivers of Direct Hire revenue are the number of placements and the associated placement fee. Direct Hire revenue also includes conversion revenue, which may occur when a consultant initially assigned to a client on a temporary basis is later converted to a permanent placement for a fee. Direct Hire revenue increased 4.4% during the year ended December 31, 2019 as compared to 2018. The following table presents the key drivers for the change in Direct Hire revenue over the prior period (in thousands): Year Ended December 31, 2019 vs. 2018 2018 vs. 2017 Key Drivers—Increase (Decrease) Volume—number of placements Placement fee Total change in Direct Hire revenue Tech $1,113 587 $1,700 FA Tech FA $(1,903) 2,215 $ 312 $(1,743) 686 $(1,057) $(3,280) 2,348 $ (932) The following table presents the total number of placements by segment and percentage change over the prior period for the years ended December 31: Tech FA Total number of placements 2019 1,101 1,930 3,031 Increase (Decrease) 6.0% (7.1)% (2.7)% 2018 1,039 2,077 3,116 Increase (Decrease) (8.8)% (11.8)% (10.8)% 2017 1,139 2,355 3,494 The following table presents the average fee per placement by segment and percentage change over the prior period for the years ended December 31: Tech FA Total average placement fee 2019 $18,604 $14,103 $15,738 Increase (Decrease) 3.0% 8.8% 7.3% 2018 $18,070 $12,957 $14,662 Increase (Decrease) 3.8% 9.6% 7.4% 2017 $17,410 $11,826 $13,646 Gross Profit. Gross profit is determined by deducting direct costs (primarily consultant compensation, payroll taxes, payroll-related insurance and certain fringe benefits, as well as independent contractor costs) from total revenue. In addition, there are no consultant payroll costs associated with Direct Hire placements; thus, all Direct Hire revenue increases gross profit by the full amount of the placement fee. The following table presents the gross profit percentage (gross profit as a percentage of total revenue) for each segment and percentage change over the prior period for the years ended December 31: Tech FA Total gross profit percentage 2019 27.7% 35.2% 29.3% Increase (Decrease) (1.1)% 1.1% (1.0)% 2018 28.0% 34.8% 29.6% Increase (Decrease) (1.1)% 1.8% (1.3)% 2017 28.3% 34.2% 30.0% Total gross profit percentage decreased 30 basis points for the year ended December 31, 2019 as compared to 2018 as a result of a decline in Flex gross profit. Flex gross profit percentage (Flex gross profit as a percentage of Flex revenue) provides management with helpful insight into the other drivers of total gross profit percentage driven by our Flex business such as changes in the spread between the consultants’ bill rate and pay rate. KFORCE INC. AND SUBSIDIARIES 13 The following table presents the Flex gross profit percentage for each segment and percentage change over the prior period for the years ended December 31: Tech FA Total Flex gross profit percentage 2019 26.3% 28.5% 26.7% Increase (Decrease) (1.1)% (0.3)% (1.5)% 2018 26.6% 28.6% 27.1% Increase (Decrease) (0.4)% 0.4% (0.4)% 2017 26.7% 28.5% 27.2% The 40 basis point decrease in Flex gross profit percentage for the year ended December 31, 2019 as compared to 2018 was primarily due to compression in bill and pay spreads as a result of the mix of growth, particularly in some of our larger clients, which have a slightly lower margin profile. The following table presents the key drivers for the change in Flex gross profit by segment over the prior period (in thousands): Year Ended December 31, Key Drivers—Increase (Decrease) Revenue impact Profitability impact Total change in Flex gross profit 2019 vs. 2018 2018 vs. 2017 Tech FA Tech FA $17,592 (3,700) $13,892 $(7,056) (297) $(7,353) $22,356 (1,029) $21,327 $(8,929) 481 $(8,448) Kforce continues to focus on effective pricing and optimizing the spread between bill rates and pay rates. We believe this will serve over time to obtain the optimal volume, rate, effort and duration of assignment, while ultimately maximizing the benefit for our clients, our consultants and Kforce. SG&A Expenses. Total compensation, commissions, payroll taxes and benefit costs as a percentage of SG&A represented 83.1%, 83.6%, and 85.0% of SG&A for the years ended December 31, 2019, 2018 and 2017, respectively. Commissions and other bonus incentives for our revenue- generating talent are variable costs driven primarily by revenue and gross profit levels, and associate performance. Therefore, as gross profit levels change, these expenses would also generally be anticipated to change, but remain relatively consistent as a percentage of revenue. The following table presents certain components of SG&A as a percentage of total revenue for the years ended December 31 (in thousands): 2019 % of Revenue 2018 % of Revenue 2017 % of Revenue Compensation, commissions, payroll taxes and benefits costs Other(1) Total SG&A $261,185 52,982 $314,167 19.4% 3.9% 23.3% $256,793 50,457 $307,250 19.7% 3.9% 23.6% $262,006 46,307 $308,313 20.9% 3.7% 24.6% (1) Includes items such as bad debt expense, lease expense, professional fees, travel, telephone, computer and certain other expenses. SG&A as a percentage of revenue decreased 30 basis points in 2019 compared to 2018, primarily driven by an increase in associate productivity, leverage created from our revenue growth and better expense discipline. Included in the year ended December 31, 2019 was approximately $2.0 million of severance and other costs due to actions taken as a result of the GS divestiture, which negatively impacted SG&A. The Firm continues to focus on improving the productivity of our associates and exercising better expense discipline to generate future leverage as revenue grows, while also increasing our investments in enabling technology. 14 KFORCE INC. AND SUBSIDIARIES Depreciation and Amortization. The following table presents depreciation and amortization expense and percentage change over the prior period by major category for the years ended December 31 (in thousands): Fixed asset depreciation (includes finance leases) Capitalized software amortization Total Depreciation and amortization 2019 $4,929 1,121 $6,050 Increase (Decrease) (13.7)% (0.3)% (11.5)% 2018 $5,712 1,124 $6,836 Increase (Decrease) (10.5)% 26.7% (5.9)% 2017 $6,379 887 $7,266 Other Expense, Net. Other expense, net was $3.4 million in 2019, $4.5 million in 2018 and $5.1 million in 2017, and consisted primarily of interest expense related to outstanding borrowings under our credit facility. For the year ended December 31, 2019, Other expense, net also includes interest income from government money market funds. We also recorded a loss on equity method investment of $0.8 million in Other expense, net for the year ended December 31, 2019. Refer to Note 1—“Summary of Significant Accounting Policies” in the Consolidated Financial Statements, included in this Annual Report, for a more detailed discussion on our equity method investment. Income Tax Expense. Income tax expense as a percentage of income from continuing operations, before income taxes (our “effective tax rate” for continuing operations) for the years ended December 31, 2019, 2018 and 2017 were 23.6%, 25.1% and 46.1%, respectively. The 2019 effective tax rate was favorably impacted primarily by a greater tax benefit from the vesting of restricted stock. Income from Discontinued Operations, Net of Tax. During 2019, we completed the sale of the GS segment, which consisted of KGS, our federal government solutions business, and TFX, our federal government product business. Kforce does not have significant continuing involvement in the operations of KGS or TFX after the sale and reported the GS segment as discontinued operations in the consolidated statements of operations for all years presented. Refer to Note 2—“Discontinued Operations” in the Consolidated Financial Statements, included in this Annual Report, for a more detailed discussion. On April 1, 2019, Kforce completed the sale of all of the issued and outstanding stock of Kforce Government Holdings, Inc., including its wholly-owned subsidiary, KGS, to ManTech International Corporation for a cash purchase price of $115.0 million. Our gain on the sale of KGS, net of transaction costs, was $72.3 million. Total transaction costs were $9.6 million, which primarily includes legal and broker fees, transaction bonuses and accelerated stock-based compensation expense for KGS management triggered by a change in control of KGS. On June 7, 2019, Kforce completed the sale of all of the issued and outstanding stock of TFX to an unaffiliated third party for a cash purchase price of $18.4 million less a post-closing working capital adjustment of $0.7 million. Our gain on the sale of TFX, net of transaction costs, was $7.0 million. Total transaction costs were $2.2 million, which primarily includes legal and broker fees and transaction bonuses. Due to the sale of TFX, we finalized the settlement of a contingent consideration liability related to the acquisition of TFX in 2014 and paid $0.6 million during the year ended December 31, 2019. The effective tax rates for discontinued operations, including the gain on sale of discontinued operations, for the years ended December 31, 2019, 2018 and 2017 were 4.4%, 23.4%, and 59.8%, respectively. The GS effective tax rate for 2019 was low because of the minimal income tax obligation for the sale of KGS due to the efficient tax structure of the transaction. The GS effective tax rate for 2018 was positively impacted by the TCJA. The GS effective tax rate for 2017 was unfavorably impacted by the revaluation of our net deferred tax assets as a result of the TCJA. NON-GAAP FINANCIAL MEASURES Free Cash Flow. “Free Cash Flow”, a non-GAAP financial measure, is defined by Kforce as net cash provided by operating activities determined in accordance with GAAP, less capital expenditures. Management believes this provides an additional way of viewing our liquidity that, when viewed with our GAAP results, provides a more complete understanding of factors and trends affecting our cash flows and is useful information to investors as it provides a measure of the amount of cash generated from the business that can be used for strategic opportunities including investing in our business, making acquisitions, repurchasing common stock or paying dividends. Free cash flow has limitations due to the fact that it does not represent the residual cash flow available for discretionary expenditures. Therefore, we believe it is important to view free cash flow as a complement to our Consolidated Statements of Cash Flows. Free cash flows includes results from discontinued operations for the years ended December 31, 2019, 2018 and 2017. KFORCE INC. AND SUBSIDIARIES 15 The following table presents Free Cash Flow (in thousands): Years Ended December 31, Net income Non-cash provisions and other Changes in operating assets/liabilities Net cash provided by operating activities Capital expenditures Free cash flow Equity method investment Change in debt Repurchases of common stock Cash dividends Net proceeds from the sale of assets held for sale Other Change in cash and cash equivalents 2019 $ 130,862 (51,650) (12,595) 66,617 (10,359) 56,258 (9,000) (6,800) (124,453) (16,608) 122,544 (2,222) 2018 $ 57,980 22,643 7,100 87,723 (5,170) 82,553 — (44,723) (22,187) (14,871) 1,000 (2,039) 2017 $ 33,285 29,134 (33,080) 29,339 (5,846) 23,493 — 4,976 (14,622) (12,144) 1,000 (3,806) $ 19,719 $ (267) $ (1,103) Adjusted EBITDA. “Adjusted EBITDA”, a non-GAAP financial measure, is defined by Kforce as net income before income from discontinued operations, net of tax, depreciation and amortization, stock-based compensation expense, interest expense, net, income tax expense and loss from equity method investment. Adjusted EBITDA should not be considered a measure of financial performance under GAAP. Items excluded from Adjusted EBITDA are significant components in understanding and assessing our past and future financial performance, and this presentation should not be construed as an inference by us that our future results will be unaffected by those items excluded from Adjusted EBITDA. Adjusted EBITDA is a key measure used by management to assess our operations including our ability to generate cash flows and our ability to repay our debt obligations. Management believes it is useful information to investors as it provides a good metric of our core profitability in comparing our performance to our competitors, as well as our performance over different time periods. The measure should not be considered in isolation or as an alternative to net income, cash flows or other financial statement information presented in the consolidated financial statements as indicators of financial performance or liquidity. The measure is not determined in accordance with GAAP and is susceptible to varying calculations, and as presented, may not be comparable to similarly titled measures of other companies. In addition, although we excluded amortization of stock-based compensation expense because it is a non-cash expense, we expect to continue to incur stock-based compensation in the future and the associated stock issued may result in an increase in our outstanding shares of stock, which may result in the dilution of our shareholder ownership interest. We suggest that you evaluate these items and the potential risks of excluding such items when analyzing our financial position. The following table presents Adjusted EBITDA and includes a reconciliation of Adjusted EBITDA to net income (in thousands): Years Ended December 31, Net income Income from discontinued operations, net of tax Income from continuing operations Depreciation and amortization Stock-based compensation expense Interest expense, net Income tax expense Loss from equity method investment Adjusted EBITDA 2019 $130,862 76,296 54,566 6,050 9,825 2,586 16,830 831 2018 $57,980 7,104 50,876 6,836 8,489 4,468 17,004 — 2017 $33,285 3,691 29,594 7,266 7,401 5,039 25,324 — $ 90,688 $87,673 $74,624 Adjusted EBITDA, for the year ended December 31, 2019, was negatively impacted by $2.0 million of severance and other costs due to actions taken as a result of the GS divestiture. 16 KFORCE INC. AND SUBSIDIARIES LIQUIDITY AND CAPITAL RESOURCES To meet our capital and liquidity requirements, we primarily rely on operating cash flow, as well as borrowings under our credit facility. We anticipate maintaining an outstanding balance of $65.0 million on our credit facility until the notional amount of our interest rate swap decreases to $25.0 million in May 2020. At December 31, 2019, we had $19.8 million in cash and cash equivalents, which consisted primarily of government money market funds. At December 31, 2019, Kforce had $160.3 million in working capital compared to $158.1 million at December 31, 2018. Cash Flows We are principally focused on achieving an appropriate balance of cash flow across several areas of opportunity such as: generating positive cash flow from operating activities; returning capital to our shareholders through our quarterly dividends and common stock repurchase program; maintaining appropriate leverage under our credit facility; investing in our infrastructure to allow sustainable growth via capital expenditures; and maintaining sufficient liquidity to complete acquisitions or other strategic investments. The following table presents a summary of our net cash flows from operating, investing and financing activities (in thousands): Years Ended December 31, 2019 2018 2017 Cash Provided by (Used in) Operating activities Investing activities Financing activities Change in cash and cash equivalents $ 66,617 103,185 (150,083) $ 87,723 (4,170) (83,820) $ 29,339 (4,846) (25,596) $ 19,719 $ (267) $ (1,103) Our Consolidated Statements of Cash Flows are presented on a combined basis (continuing operations and discontinued operations). As previously discussed, the GS segment was sold and has been reflected as discontinued operations. The absence of cash flows from the GS segment is not expected to have a significant effect on the future liquidity, financial position or capital resources of Kforce. The following table provides information for the total operating and investing cash flows for the GS segment (in thousands): Years Ended December 31, 2019 2018 2017 Cash Provided by (Used in) GS Operating Activities $ 4,547 $10,937 $1,098 GS Investing Activities $117,798 $ (927) (776) Operating Activities Our largest source of operating cash flows is the collection of trade receivables and our largest use of operating cash flows is the payment of our consultant and associate compensation. When comparing cash flows from operating activities, the decrease in cash provided by operating activities during the year ended December 31, 2019, as compared to 2018 was primarily due to the receipt of a $6.8 million income tax refund in 2018 and no comparable receipt in 2019 and an increase of $11.5 million in cash used for income tax payments, as well as a decrease in cash provided by the GS segment due to the divestiture. Investing Activities Cash provided by investing activities for the year ended December 31, 2019 includes the net proceeds from the sale of assets held for sale offset by capital contributed for an equity method investment. Financing Activities The increase in cash used for financing activities in 2019 compared to 2018 was primarily driven by a large increase in common stock repurchases, a reduction in our credit facility balance as well as an increase in cash used for dividends. The following table presents the cash flow impact of the common stock repurchase activity for the years ended December 31 (in thousands): Open market repurchases Repurchase of shares related to tax withholding requirements for vesting of restricted stock 2019 2018 2017 $ 118,324 $ 16,069 $ 12,276 6,129 6,118 2,346 Total cash flow impact of common stock repurchases $124,453 $22,187 $14,622 Cash paid in current year for settlement of prior year repurchases $ 556 $ 3,323 $ 935 KFORCE INC. AND SUBSIDIARIES 17 Stock Repurchases The following table presents the open market repurchase activity under the Board-authorized common stock repurchase program for the years ended December 31 (in thousands): 2019 (1) 2018 Shares $ Shares $ Open market repurchases 3,315 $117,768 553 $15,727 (1) In March 2019, our Board approved an increase in our stock repurchase authorization bringing the then available authorization to $150.0 million. As of December 31, 2019, $44.3 million remained available for further repurchases under the Board-authorized common stock repurchase program. During the year ended December 31, 2019, we utilized the net proceeds from the GS divestiture to repurchase shares in the open market. We do not expect to repurchase at similar levels in 2020. Off-Balance Sheet Arrangements Kforce provides letters of credit to certain vendors in lieu of cash deposits. At December 31, 2019, Kforce had letters of credit outstanding for operating lease and insurance coverage deposits totaling $3.4 million. In June 2019, we entered into a joint venture whereby Kforce has a 50% noncontrolling interest in a newly formed LLC that is accounted for as an equity method investment. Refer to Note 1—“Summary of Significant Accounting Policies” in the Consolidated Financial Statements, included in this Annual Report, which discusses a contingent obligation related to this equity method investment. These off-balance sheet arrangements do not have a material impact on our liquidity or capital resources. During the years ended December 31, 2019, 2018 and 2017, Kforce declared and paid dividends of $16.6 million ($0.72 per share), $14.9 million ($0.60 per share), and $12.1 million ($0.48 per share), respectively. On January 31, 2020, Kforce’s Board approved an 11% increase to the Company’s quarterly dividend from $0.18 per share to $0.20 per share. The declaration, payment and amount of future dividends are discretionary and will be subject to determination by Kforce’s Board each quarter following its review of, among other things, the Firm’s current and expected financial performance as well as the ability to pay dividends under applicable law. We believe that existing cash and cash equivalents, cash flow from operations and available borrowings under our credit facility will be adequate to meet the capital expenditure and working capital requirements of our operations for at least the next 12 months. However, a material deterioration in the economic environment or market conditions, among other things, could negatively impact operating results and liquidity, as well as the ability of our lenders to fund borrowings. Actual results could also differ materially from those indicated as a result of a number of factors, including the use of currently available resources for potential acquisitions and additional stock repurchases. Credit Facility On May 25, 2017, the Firm entered into a credit agreement with Wells Fargo Bank, National Association, as administrative agent, Wells Fargo Securities, LLC, as lead arranger and bookrunner, Bank of America, N.A., as syndication agent, Regions Bank and BMO Harris Bank, N.A., as co-documentation agents, and the lenders referred to therein (the “Credit Facility”). The maturity date of the Credit Facility is May 25, 2022. Borrowings under the Credit Facility are secured by substantially all of the tangible and intangible assets of the Firm, excluding the Firm’s corporate headquarters and certain other designated collateral. Refer to Note 13—“Credit Facility” in the Consolidated Financial Statements, included in this Annual Report, for a complete discussion of our Credit Facility. As of December 31, 2019, $65.0 million was outstanding and $231.6 million, subject to certain covenants, was available and as of December 31, 2018, $71.8 million was outstanding under the Credit Facility. Kforce entered into a forward-starting interest rate swap agreement (the “Swap”) to mitigate the risk of rising interest rates and the Swap has been designated as a cash flow hedge. Refer to Note 14—“Derivative Instrument and Hedging Activity” in the Consolidated Financial Statements, included in this Annual Report, for a complete discussion of our interest rate swap. As of December 31, 2019 and 2018, the fair value of the Swap was a liability of $0.2 million and an asset of $0.9 million, respectively. 18 KFORCE INC. AND SUBSIDIARIES Contractual Obligations and Commitments The following table presents our expected future contractual obligations as of December 31, 2019 (in thousands): Credit facility (1) Operating lease obligations Finance lease obligations Purchase obligations (2) Notes and interest payable (3) Deferred compensation plans liability (4) Supplemental Executive Retirement Plan (5) Liability for unrecognized tax positions (6) Total Less than 1 year $ 1,987 6,338 241 7,332 979 3,244 — — $20,121 Payments due by period 1-3 Years 3-5 Years $67,812 8,303 115 3,195 226 5,833 14,347 — $99,831 $ — 4,937 8 — — 5,382 — — $10,327 Total $ 69,799 22,173 364 10,527 1,205 33,913 23,291 — $161,272 More than 5 years $ — 2,595 — — — 19,454 8,944 — $30,993 (1) Our credit facility matures May 25, 2022. Our interest rate as of December 31, 2019 was used to forecast the expected future interest rate payments. These payments are inherently uncertain due to fluctuations in interest rates and outstanding borrowings that will occur over the remaining term of the credit facility. (2) Purchase obligations include agreements to purchase goods and services that are enforceable, legally binding and specify all significant terms. (3) Our notes payable as of December 31, 2019 are classified in Other current liabilities if payable within the next year or in Other long-term liabilities if payable after the next year in the accompanying Consolidated Balance Sheets. The interest rate on the notes range from 2.58% to 2.80% and expire between November 2020 and October 2021. (4) Kforce maintains various non-qualified deferred compensation plans pursuant to which eligible management and highly-compensated key employees may elect to defer all or part of their compensation to later years. These amounts are included in the accompanying Consolidated Balance Sheets and classified as Accounts payable and other accrued liabilities and Other long-term liabilities, as appropriate, and are payable based upon the elections of the plan participants (e.g. retirement, termination of employment, change- in-control). Amounts payable upon the retirement or termination of employment may become payable during the next five years if covered employees schedule a distribution, retire or terminate during that time. (5) There is no funding requirement associated with our Supplemental Executive Retirement Plan (“SERP”) and, as a result, no contributions have been made through the year ended December 31, 2019. Kforce does not currently anticipate funding the SERP during 2020. Kforce has included the total undiscounted projected benefit payments, as determined at December 31, 2019, in the table above. (6) Kforce’s liability for unrecognized tax positions, as of December 31, 2019, was $0.4 million. This balance has been excluded from the table above due to the significant uncertainty with respect to the timing and amount of settlement, if any. CRITICAL ACCOUNTING ESTIMATES Allowance for Doubtful Accounts Our significant accounting policies are discussed in Note 1— “Summary of Significant Accounting Policies” in the Consolidated Financial Statements, included in this Annual Report. Our consolidated financial statements are prepared in accordance with GAAP. In connection with the preparation of our consolidated financial statements, we are required to make assumptions and estimates about future events, and apply judgments that affect the reported amount of assets, liabilities, revenues, expenses and the related disclosures. We base our assumptions, estimates and judgments on historical experience, current trends and other factors that management believes to be relevant at the time our consolidated financial statements are prepared. On a regular basis, management reviews the accounting policies, estimates, assumptions and judgments to ensure that our consolidated financial statements are presented fairly and in accordance with GAAP. However, because future events and their effects cannot be determined with certainty, actual results could differ from our assumptions and estimates, and such differences could be material. Management believes that the following accounting estimates are the most critical to aid in fully understanding and evaluating our reported financial results, and they require management’s most difficult, subjective or complex judgments, resulting from the need to make estimates about the effect of matters that are inherently uncertain. We have not made any material changes in our accounting methodologies used in prior years. Management performs an ongoing analysis of factors in establishing its allowance for doubtful accounts including recent write-off and delinquency trends, a specific analysis of significant receivable balances that are past due, the concentration of accounts receivable among clients and higher-risk sectors, and the current state of the U.S. economy. A 10% change in accounts reserved, at December 31, 2019, would have impacted our net income by approximately $0.1 million in 2019. Accounting for Income Taxes Our effective income tax rate is influenced by tax planning opportunities available to us in the various jurisdictions in which we conduct business. Significant judgment is required in determining our effective tax rate and in evaluating our tax positions, including those that may be uncertain. We are also required to exercise judgment with respect to the realization of our net deferred tax assets. Management evaluates all positive and negative evidence and exercises judgment regarding past and future events to determine if it is more likely than not that all or some portion of the deferred tax assets may not be realized. If appropriate, a valuation allowance is recorded against deferred tax assets to offset future tax benefits that may not be realized. A 0.5% change in our effective tax rate would have impacted our net income by approximately $0.4 million in 2019. Refer to Note 6—“Income Taxes” in the Consolidated Financial Statements, included in this Annual Report, for a complete discussion of the components of our income tax expense, as well as the temporary differences that exist as of December 31, 2019. KFORCE INC. AND SUBSIDIARIES 19 (4) expectations for future economic cycles; (5) market comparable companies and appropriate adjustments thereto; and (6) market multiples. When performing a qualitative assessment, we assess qualitative factors to determine whether the existence of events or circumstances indicated that it was more likely than not that the fair value of the reporting unit was less than its carrying amount. Refer to Note 8—“Goodwill” in the Consolidated Financial Statements, included in this Anual Report, for a complete discussion of the valuation methodologies employed. Self-Insured Liabilities We are self-insured for certain losses related to health insurance and workers’ compensation claims that are below insurable limits. However, we obtain third-party insurance coverage to limit our exposure to claims in excess of insurable limits. When estimating our self-insured liabilities, we consider a number of factors, including historical claims experience, plan structure, internal claims management activities, demographic factors and severity factors. Periodically, management reviews its assumptions to determine the adequacy of our self-insured liabilities. Our self-insured liabilities contain uncertainties because management is required to make assumptions and to apply judgment to estimate the ultimate total cost to settle reported claims and claims incurred but not reported (“IBNR”) as of the balance sheet date. A 10% change in our self-insured liabilities related to health insurance and workers’ compensation, as of December 31, 2019, would have impacted our net income by approximately $0.4 million in 2019. Defined Benefit Pension Plan The SERP is a defined benefit pension plan that benefits certain named executive officers. The SERP was not funded as of December 31, 2019 or 2018. When estimating the obligation for our pension benefit plan, management is required to make certain assumptions and to apply judgment with respect to determining an appropriate discount rate, bonus percentage assumptions and expected effect of future compensation increases for the participants in the plan. A 10% change in the discount rate used to measure the net periodic pension cost for the SERP would have had an insignificant impact on our net income in 2019. Refer to Note 12—“Employee Benefit Plans” in the Consolidated Financial Statements, included in this Annual Report, for a complete discussion of the terms of this plan. NEW ACCOUNTING STANDARDS Refer to Note 1 – “Summary of Significant Accounting Policies” in the Consolidated Financial Statements, included in this Annual Report, for a discussion of new accounting standards. Equity Method Investment Initial Investment. In June 2019, we entered into a joint venture whereby Kforce has a 50% noncontrolling interest in an equity method investment. Under the joint venture operating agreement, Kforce is obligated to make additional cash contributions subsequent to the initial contribution, contingent on certain operational and financial milestones. Management evaluated the probability of the achievement of these milestones and recorded the estimated future contributions as part of the initial investment. Impairment. We review the equity method investment for impairment whenever events or changes in circumstances indicate that the carrying amount of the investment may not be recoverable. An impairment loss is recognized in the event that an other-than-temporary decline in fair value of an investment occurs. Management’s estimate of fair value of an investment is based on the income approach and/or market approach. For the income approach, we utilize estimated discounted future cash flows expected to be generated by the investee. For the market approach, we utilize market multiples of revenue and earnings derived from comparable publicly-traded companies. These types of analyses contain uncertainties because they require management to make significant assumptions and judgments including: (1) an appropriate rate to discount the expected future cash flows; (2) the inherent risk in achieving forecasted operating results; (3) long-term growth rates; (4) expectations for future economic cycles; (5) market comparable companies and appropriate adjustments thereto; and (6) market multiples. Changes in key assumptions about the financial condition of an investee or actual conditions that differ from estimates could result in an impairment charge. Refer to Note 1—“Summary of Significant Accounting Policies” in the Consolidated Financial Statements, included in this Annual Report, for a complete discussion of our equity method investment. Goodwill Impairment Goodwill is tested at the reporting unit level which is generally an operating segment, or one level below the operating segment level, where a business operates and for which discrete financial information is available and reviewed by segment management. We evaluate goodwill for impairment annually or more frequently whenever events or circumstances indicate that the fair value of a reporting unit is below its carrying value. We monitor the existence of potential impairment indicators throughout the year. It is our policy to conduct impairment testing based on our current business strategy in light of present industry and economic conditions, as well as future expectations. When performing a quantitative assessment, we determine the fair value of our reporting units using widely accepted valuation techniques, including the discounted cash flow, guideline transaction and guideline company methods. These types of analyses contain uncertainties because they require management to make significant assumptions and judgments including: (1) an appropriate rate to discount the expected future cash flows; (2) the inherent risk in achieving forecasted operating results; (3) long-term growth rates; 20 KFORCE INC. AND SUBSIDIARIES MANAGEMENT REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING The management of Kforce is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rules 13a-15(f) of the Exchange Act. Kforce’s internal control system was designed to provide reasonable assurance to Kforce’s management and the Board regarding the preparation and fair presentation of published financial statements. All internal control systems, no matter how well designed, have inherent limitations. Therefore, even those systems determined to be effective can provide only reasonable assurance with respect to financial statement preparation and presentation. Under the supervision and with the participation of the CEO and the CFO, Kforce’s management assessed the effectiveness of Kforce’s internal control over financial reporting as of December 31, 2019. In making this assessment, it used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in Internal Control—Integrated Framework (2013). Based on our assessment we believe that, as of December 31, 2019, Kforce’s internal control over financial reporting is effective based on those criteria. Kforce’s independent registered public accounting firm, Deloitte & Touche LLP, has issued an audit report on our internal control over financial reporting, which is included herein. KFORCE INC. AND SUBSIDIARIES 21 REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM To the Board of Directors and Stockholders of Kforce Inc. Opinions on the Financial Statements and Internal Control over Financial Reporting We have audited the accompanying consolidated balance sheets of Kforce Inc. and subsidiaries (“Kforce”) as of December 31, 2019 and 2018, the related consolidated statements of operations and comprehensive income, changes in stockholders’ equity, and cash flows, for each of the three years in the period ended December 31, 2019, and the related notes (collectively referred to as the “financial statements”). We also have audited Kforce’s internal control over financial reporting as of December 31, 2019, based on criteria established in Internal Control—Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of Kforce as of December 31, 2019 and 2018, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2019, in conformity with accounting principles generally accepted in the United States of America. Also, in our opinion, Kforce maintained, in all material respects, effective internal control over financial reporting as of December 31, 2019, based on criteria established in Internal Control—Integrated Framework (2013) issued by COSO. Change in Accounting Principle As discussed in Note 1 to the consolidated financial statements, effective January 2019, Kforce adopted the FASB’s new standard related to leases using the optional transition method without retrospective application to comparative periods. Basis for Opinions Kforce’s management is responsible for these financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on these financial statements and an opinion on Kforce’s internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to Kforce in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects. Our audits of the financial statements included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures to respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions. Definition and Limitations of Internal Control over Financial Reporting A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 22 KFORCE INC. AND SUBSIDIARIES Critical Audit Matter The critical audit matter communicated below is a matter arising from the current-period audit of the financial statements that was communicated or required to be communicated to the audit committee and that (1) relates to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates. Equity Method Investment—Refer to Note 1 to the Consolidated Financial Statements Critical Audit Matter Description In June 2019, Kforce entered into a joint venture whereby Kforce has a 50% noncontrolling ownership in WorkLLama, LLC (“WorkLLama”). The noncontrolling interest in WorkLLama, a variable interest entity, is accounted for as an equity method investment. Under the equity method, the investment carrying value is recorded at cost and adjusted for the proportionate share of earnings or losses. Under the joint venture operating agreement, Kforce is obligated to make additional future cash contributions to WorkLLama that are contingent upon the achievement of certain operational and financial milestones, which are centered around the market acceptance of their technologies and success with Kforce’s internal objectives. Management evaluated the probability of the joint venture meeting its future milestones to estimate the amount of all future contributions to record the initial investment. Under the operating agreement, Kforce’s maximum potential future capital contributions related to these milestones was $22.5 million. During the year ended December 31, 2019, Kforce contributed $9.0 million of capital contributions. The balance of the investment in WorkLLama of $8.2 million was included in Other assets, net in the Consolidated Balance Sheet at December 31, 2019. We identified the equity method investment in WorkLLama as a critical audit matter because of the significant amount of judgment required by management when determining the timing and amount of future contributions to record the initial equity method investment, given the lack of operating history available for WorkLLama. This required a high degree of auditor judgment and an increased extent of effort while performing audit procedures. How the Critical Audit Matter Was Addressed in the Audit Our audit procedures related to management’s determination of the timing of recognition of future contributions for the initial equity method investment included the following, among others: • We tested the effectiveness of controls over management’s accounting for the equity method investment, including those over the determination of the timing and amount of future contributions. • Due to the lack of operating history available for the equity method investment, we evaluated the reasonableness of management’s revenue forecasts as follows: • Obtained an understanding of management’s forecasting process, including the sources of information used, the underlying significant assumptions, and sensitivity to changes in these significant assumptions. • Compared the forecast to (1) internal communications to management and Board of Directors, (2) current year operating results, and (3) forecasted information included in analyst and industry reports for the Company. Tampa, Florida February 21, 2020 We have served as Kforce’s auditor since 2000. KFORCE INC. AND SUBSIDIARIES 23 CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (In thousands, except per share amounts) Years Ended December 31, Revenue Direct costs Gross profit Selling, general and administrative expenses Depreciation and amortization Income from operations Other expense, net Income from continuing operations, before income taxes Income tax expense Income from continuing operations Income from discontinued operations, net of tax Net income Other comprehensive (loss) income: Defined benefit pension plans, net of tax Change in fair value of interest rate swap, net of tax Comprehensive income Earnings per share—basic: Continuing operations Discontinued operations Earnings per share—basic Earnings per share—diluted: Continuing operations Discontinued operations Earnings per share—diluted Weighted average shares outstanding—basic Weighted average shares outstanding—diluted The accompanying notes are an integral part of these consolidated financial statements. 2019 2018 2017 $1,347,387 952,349 $1,303,937 917,450 $1,253,646 878,049 395,038 314,167 6,050 74,821 3,425 71,396 16,830 54,566 76,296 130,862 (2,183) (807) 386,487 307,250 6,836 72,401 4,521 67,880 17,004 50,876 7,104 57,980 881 315 375,597 308,313 7,266 60,018 5,100 54,918 25,324 29,594 3,691 33,285 (373) 289 $ 127,872 $ 59,176 $ 33,201 $2.35 3.29 $5.64 $2.29 3.21 $5.50 23,186 23,772 $2.05 0.29 $2.34 $2.02 0.28 $2.30 24,738 25,251 $1.17 0.15 $1.32 $1.16 0.14 $1.30 25,222 25,586 24 KFORCE INC. AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS (In thousands) December 31, ASSETS Current assets: Cash and cash equivalents Trade receivables, net of allowances of $2,078 and $2,800, respectively Prepaid expenses and other current assets Current assets held for sale Total current assets Fixed assets, net Other assets, net Deferred tax assets, net Goodwill Noncurrent assets held for sale Total assets LIABILITIES AND STOCKHOLDERS’ EQUITY Current liabilities: Accounts payable and other accrued liabilities Accrued payroll costs Current portion of operating lease liabilities Other current liabilities Income taxes payable Current liabilities held for sale Total current liabilities Long-term debt—credit facility Other long-term liabilities Noncurrent liabilities held for sale Total liabilities Commitments and contingencies (Note 17) Stockholders’ equity: Preferred stock, $0.01 par; 15,000 shares authorized, none issued and outstanding Common stock, $0.01 par; 250,000 shares authorized, 72,202 and 71,856 issued and outstanding, respectively Additional paid-in capital Accumulated other comprehensive (loss) income Retained earnings Treasury stock, at cost; 49,277 and 45,822 shares, respectively Total stockholders’ equity Total liabilities and stockholders’ equity The accompanying notes are an integral part of these consolidated financial statements. 2019 2018 $ 19,831 217,929 7,475 — 245,235 29,975 72,838 8,037 25,040 — $ 112 210,559 8,018 29,773 248,462 34,322 36,664 7,147 25,040 28,273 $ 381,125 $ 379,908 $ 33,232 44,001 5,685 1,168 878 — 84,964 65,000 63,898 — $ 32,542 39,384 — 1,616 4,553 12,263 90,358 71,800 44,868 4,551 213,862 211,577 — — 722 459,545 (1,526) 350,545 (642,023) 719 447,337 1,296 237,308 (518,329) 167,263 168,331 $ 381,125 $ 379,908 KFORCE INC. AND SUBSIDIARIES 25 CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY Common Stock Shares Amount 71,268 — — 221 5 — — — — — — 71,494 — — 357 5 — — — — — — 71,856 — — 346 — — — — — — 72,202 $713 — — 2 — — — — — — — 715 — — 4 — — — — — — — 719 — — 3 — — — — — — $722 (In thousands) Balance, December 31, 2016 Net income Cumulative effect of share-based payment accounting standard Issuance for stock-based compensation and dividend equivalents, net of forfeitures Exercise of stock options Stock-based compensation expense Employee stock purchase plan Dividends ($0.48 per share) Defined benefit pension plans, net of tax benefit of $207 Change in fair value of interest rate swap, net of tax of $189 Repurchases of common stock Balance, December 31, 2017 Net income Cumulative effect of revenue recognition accounting standard, net of tax of $63 Issuance for stock-based compensation and dividend equivalents, net of forfeitures Exercise of stock options Stock-based compensation expense Employee stock purchase plan Dividends ($0.60 per share) Defined benefit pension plan, net of tax of $314 Change in fair value of interest rate swap, net of tax of $107 Repurchases of common stock Balance, December 31, 2018 Net income Reclassification of stranded tax effects (Note 1) Issuance for stock-based compensation and dividend equivalents, net of forfeitures Stock-based compensation expense Employee stock purchase plan Dividends ($0.72 per share) Defined benefit pension plan, no tax benefit Change in fair value of interest rate swap, net of tax benefit of $272 Repurchases of common stock Balance, December 31, 2019 The accompanying notes are an integral part of these consolidated financial statements. 26 KFORCE INC. AND SUBSIDIARIES Additional Paid-In Capital Accumulated Other Comprehensive Income (Loss) $428,212 — 769 494 72 7,600 247 — — — — 437,394 — — 762 46 8,797 338 — — — — 447,337 — — 846 11,007 355 — — — — $ 184 — — — — — — — (373) 289 — 100 — — — — — — — 881 315 — 1,296 — 168 — — — — (2,183) (807) — Retained Earnings $174,967 33,285 (469) (496) — — — (12,144) — — — 195,143 57,980 (179) (766) — — — (14,870) — — — 237,308 130,862 (168) (849) — — (16,608) — — — $459,545 $(1,526) $350,545 Treasury Stock Shares Amount Total Stockholders’ Equity 44,469 — — — — — (25) — — — 723 45,167 — — — 1 — (19) — — — 673 45,822 — — — — (17) — — — 3,472 49,277 $(482,340) — — — — — 275 — — — (17,010) (499,075) — — — (46) — 211 — — — (19,419) (518,329) — — — — 203 — — — (123,897) $ 121,736 33,285 300 — 72 7,600 522 (12,144) (373) 289 (17,010) 134,277 57,980 (179) — — 8,797 549 (14,870) 881 315 (19,419) 168,331 130,862 — — 11,007 558 (16,608) (2,183) (807) (123,897) $(642,023) $ 167,263 KFORCE INC. AND SUBSIDIARIES 27 CONSOLIDATED STATEMENTS OF CASH FLOWS (In thousands) Years Ended December 31, Cash flows from operating activities: Net income Adjustments to reconcile net income to cash provided by operating activities: 2019 2018 2017 $ 130,862 $ 57,980 $ 33,285 Gain on sale of assets held for sale Deferred income tax provision, net Provision for bad debts Depreciation and amortization Stock-based compensation expense Defined benefit pension plans expense Loss on deferred compensation plan investments, net Loss on disposal or impairment of assets Noncash lease expense Loss on equity method investment Contingent consideration liability remeasurement Other (Increase) decrease in operating assets Trade receivables, net Other assets Increase (decrease) in operating liabilities Accrued payroll costs Other liabilities Cash provided by operating activities Cash flows from investing activities: Capital expenditures Equity method investment Net proceeds from the sale of assets held for sale Cash provided by (used in) investing activities Cash flows from financing activities: Proceeds from credit facility Payments on credit facility Payments on other financing arrangements Repurchases of common stock Cash dividends Payment of contingent consideration liability Other Cash used in financing activities Change in cash and cash equivalents Cash and cash equivalents at beginning of year Cash and cash equivalents at end of year Supplemental Disclosure of Cash Flow Information Cash paid during the year for: Income taxes (1) Operating lease liabilities Interest, net Non-Cash Financing and Investing Transactions: ROU assets obtained from operating leases Employee stock purchase plan Unsettled repurchases of common stock Receivable for sale of Kforce Global Solutions, Inc.’s assets (79,318) (49) 1,209 6,481 9,912 862 245 1,084 6,282 831 459 352 (5,360) (9,639) 4,567 (2,163) 66,617 (10,359) (9,000) 122,544 103,185 80,100 (86,900) (1,720) (124,453) (16,608) (477) (25) (150,083) 19,719 112 — 989 1,820 8,265 8,797 1,821 563 38 — — — 350 (10,851) 5,741 1,350 10,860 87,723 (5,170) — 1,000 (4,170) 450,400 (495,123) (2,039) (22,187) (14,871) — — (3,148) 12,243 1,031 8,508 7,600 937 510 196 — — 565 692 (20,535) (8,971) 1,954 (5,528) 29,339 (5,846) — 1,000 (4,846) 1,038,593 (1,033,617) (2,148) (14,622) (12,144) — (1,658) (83,820) (25,596) (267) 379 (1,103) 1,482 $ 379 $ 19,831 $ 112 $ 24,935 8,186 1,480 $ 9,205 558 — — $ 13,442 — 3,814 $ 24,330 — 3,518 $ — 549 556 — $ — 522 898 1,979 (1) During the year ended December 31, 2018, cash provided by operating activities included the receipt of an income tax refund in the amount of $6.8 million. The accompanying notes are an integral part of these consolidated financial statements. 28 KFORCE INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES Flex Revenue Basis of Presentation The consolidated financial statements have been prepared in conformity with GAAP and the rules of the SEC. Certain prior year amounts have been reclassified to conform with the current period presentation for amounts related to discontinued operations. Refer to Note 2—“Discontinued Operations” for further information. Principles of Consolidation The consolidated financial statements include the accounts of Kforce Inc. and its subsidiaries. All intercompany transactions and balances have been eliminated in consolidation. References in this document to “Kforce,” the “Company,” “we,” the “Firm,” “management,” “our” or “us” refer to Kforce Inc. and its subsidiaries, except where the context indicates otherwise. Use of Estimates The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. The most critical of these estimates and assumptions relate to the following: allowance for doubtful accounts; income taxes; self-insured liabilities for workers’ compensation and health insurance; obligations for the pension plan; and the impairment of goodwill, other long-lived assets and the equity method investment. Although these and other estimates and assumptions are based on the best available information, actual results could be materially different from these estimates. Revenue Recognition All of our revenue and trade receivables are generated from contracts with customers and substantially all of our revenues are derived from U.S. domestic operations. Revenue is recognized when control of the promised services is transferred to our customers at an amount that reflects the consideration to which we expect to be entitled to in exchange for those services. Revenue is recorded net of sales or other transaction taxes collected from clients and remitted to taxing authorities. For substantially all of our revenue transactions, we have determined that the gross reporting of revenues as a principal versus net as an agent is the appropriate accounting treatment because Kforce: (i) is primarily responsible for fulfilling the promise to provide the specified service to the customer, (ii) has discretion in selecting and assigning the temporary workers to particular jobs and establishing the bill rate, and (iii) bears the risk and rewards of the transaction, including credit risk if the customer fails to pay for services performed. Flex revenue is recognized over time as temporary staffing services are provided by our consultants at the contractually established bill rates, net of applicable variable consideration. Reimbursements of travel and out-of-pocket expenses (“billable expenses”) are also recorded within Flex revenue when incurred and the equivalent amount of expense is recorded in Direct costs in the Consolidated Statements of Operations and Comprehensive Income. We recognize revenue in the amount of consideration to which we have the right to invoice when it corresponds directly to the services transferred to the customer satisfied over time. Direct Hire Revenue Direct Hire revenue is recognized at the agreed upon rate at the point in time when the performance obligation is considered complete. Our policy requires the following criteria to be met in order for the performance obligation to be considered complete: (i) the candidate accepted the position; (ii) the candidate resigned from their current employer; and (iii) the agreed upon start date falls within the following month. Since the client has accepted the candidate and can direct the use of and obtains the significant risk and rewards of the placement, we consider this point as the transfer of control to our client. Variable Consideration Transaction prices for Flex revenue include variable consideration, such as customer rebates and discounts. Management evaluates the facts and circumstances of each contract to estimate the variable consideration using the most likely amount method which utilizes management’s expectation of the volume of services to be provided over the applicable period. Direct Hire revenue is recorded net of a fallout reserve. Direct Hire fallouts occur when a candidate does not remain employed with the client through the respective contingency period (typically 90 days or less). Management uses the expected value method to estimate the fallout reserve based on a combination of past experience and current trends. Variable consideration reduces revenue, but may be constrained to the extent that it is probable a significant reversal will not occur. Payment Terms Our payment terms and conditions vary by arrangement, although terms are typically less than 90 days. Generally, the timing between the satisfaction of the performance obligation and the payment is not significant and we do not currently have any significant financing components. Unsatisfied Performance Obligations We do not disclose the value of unsatisfied performance obligations for contracts if either the original expected length is one year or less or if revenue is recognized at the amount to which we have the right to invoice for services performed. KFORCE INC. AND SUBSIDIARIES 29 Contract Balances We record accounts receivable when our right to consideration becomes unconditional and services have been performed. Other than our trade receivable balance, we do not have any material contract assets as of December 31, 2019 and 2018. We record a contract liability when we receive consideration from a customer prior to transferring services to the customer. We recognize the contract liability as revenue after we have transferred control of the goods or services to the customer. Contract liabilities are recorded within Accounts payable and other accrued liabilities if expected to be recognized in less than one year and Other long-term liabilities, if over one year, in the Consolidated Balance Sheets. We do not have any material contract liabilities as of December 31, 2019 and 2018. Cost of Services Direct costs are composed of all related costs of employment for consultants, including compensation, payroll taxes, certain fringe benefits and subcontractor costs. Direct costs exclude depreciation and amortization expense, which is presented on a separate line in the accompanying Consolidated Statements of Operations and Comprehensive Income. Associate and field management compensation, payroll taxes and fringe benefits are included in SG&A along with other customary costs such as administrative and corporate costs. Commissions Our associates make placements and earn commissions as a percentage of revenue or gross profit pursuant to a commission plan. The amount of associate commissions paid increases as volume increases. Commissions are accrued at an amount equal to the percent of total expected commissions payable to total revenue or gross profit for the commission-plan period, as applicable. We generally expense sales commissions and any other incremental costs of obtaining a contract as incurred because the amortization period is typically less than one year. Stock-Based Compensation Stock-based compensation is measured using the grant-date fair value of the award of equity instruments. The expense is recognized over the requisite service period and forfeitures are recognized as incurred. Excess tax benefits or deficiencies of deductions attributable to employees’ vesting of restricted stock are reflected in Income tax expense in the accompanying Consolidated Statements of Operations and Comprehensive Income. Income Taxes Income taxes are recorded using the asset and liability approach for deferred tax assets and liabilities and the expected future tax consequences of differences between carrying amounts and the tax basis of assets and liabilities. A valuation allowance is recorded unless it is more likely than not that the deferred tax asset can be utilized to offset future taxes. 30 KFORCE INC. AND SUBSIDIARIES Management evaluates tax positions taken or expected to be taken in our tax returns and records a liability for uncertain tax positions. We recognize tax benefits from uncertain tax positions when it is more likely than not that the position will be sustained upon examination, including resolutions of any related appeals or litigation processes. The Company recognizes interest and penalties related to uncertain tax positions in Income tax expense in the accompanying Consolidated Statements of Operations and Comprehensive Income. Cash and Cash Equivalents All highly liquid investments with original maturity dates of three months or less at the time of purchase are classified as cash equivalents. Cash and cash equivalents are stated at cost, which approximates fair value because of the short-term nature of these instruments. Our cash equivalents are held in government money market funds and at times may exceed federally insured limits. Trade Receivables and Related Reserves Trade receivables are recorded net of allowance for doubtful accounts. The allowance for doubtful accounts is determined based on factors including recent write-off and delinquency trends, a specific analysis of significant receivable balances that are past due, the concentration of trade receivables among clients and higher-risk sectors, and the current state of the U.S. economy. Trade receivables are written off after all reasonable collection efforts have been exhausted. Trade accounts receivable reserves as a percentage of gross trade receivables was approximately 1.0% at December 31, 2019 and 2018. Fixed Assets Fixed assets are carried at cost, less accumulated depreciation. Depreciation is computed using the straight-line method over the estimated useful lives of the assets. The cost of leasehold improvements is amortized using the straight-line method over the lesser of the estimated useful lives of the assets or the expected terms of the related leases. Upon sale or disposition of our fixed assets, the cost and accumulated depreciation are removed and any resulting gain or loss, net of proceeds, is reflected within SG&A in the Consolidated Statements of Operations and Comprehensive Income. Long-lived assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. Recoverability of long-lived assets is measured by a comparison of the carrying amount of the asset group to the future undiscounted net cash flows expected to be generated by those assets. If an analysis indicates the carrying amount of these long-lived assets exceeds the fair value, an impairment loss is recognized to reduce the carrying amount to its fair market value, as determined based on the present value of projected future cash flows. Equity Method Investment In June 2019, we entered into a joint venture whereby Kforce has a 50% noncontrolling interest in WorkLLama, LLC (“WorkLLama”). WorkLLama has and continues to develop the technology for a SaaS platform focused on consultant engagement and referral technologies, which we believe will enhance our opportunities to efficiently and effectively identify and place consultants on assignment. Our noncontrolling interest in WorkLLama, a variable interest entity, is accounted for as an equity method investment. Under the equity method, our carrying value is at cost and adjusted for our proportionate share of earnings or losses. There are no basis differences between our carrying value and the underlying equity in net assets that would result in adjustments to our proportionate share of earnings or losses. We recorded a loss on equity method investment of $0.8 million during the year ended December 31, 2019. The balance of the investment in WorkLLama of $8.2 million was included in Other assets, net in the Consolidated Balance Sheet at December 31, 2019. Under the joint venture operating agreement for WorkLLama, Kforce is obligated to make additional cash contributions subsequent to the initial contribution, contingent on WorkLLama’s achievement of certain operational and financial milestones, which are centered around the market acceptance of their technologies and success with internal operating and strategic objectives. Management evaluated the probability of WorkLLama’s achievement of these milestones and recorded the estimated future contributions as part of the initial investment. Under the operating agreement, our maximum potential capital contributions was $22.5 million. During the year ended December 31, 2019, we contributed $9.0 million of capital contributions. We review the equity method investment for impairment whenever events or changes in circumstances indicate that the carrying amount of the investment may not be recoverable. An impairment loss is recognized in the event that an other-than-temporary decline in fair value of an investment occurs. Management’s estimate of fair value of an investment is based on the income approach and/or market approach. At December 31, 2019, management determined there was no need to test for impairment for our equity method investment as no events or changes in circumstances indicated that the carrying amount of the investments may not be recoverable. Goodwill Management has determined that the reporting units for the goodwill analysis is consistent with our reporting segments. We evaluate goodwill for impairment either through a qualitative or quantitative approach annually, or more frequently if an event occurs or circumstances change that indicate the carrying value of a reporting unit may not be recoverable. If we perform a quantitative assessment that indicates the carrying amount of a reporting unit exceeds its fair market value, an impairment loss is recognized to reduce the carrying amount to its fair market value. Kforce determines the fair market value of each reporting unit based on a weighting of the present value of projected future cash flows (the “income approach”) and the use of comparative market approaches under both the guideline company method and guideline transaction method (collectively, the “market approach”). Fair market value using the income approach is based on estimated future cash flows on a discounted basis. The market approach compares each reporting unit to other comparable companies based on valuation multiples derived from operational and transactional data to arrive at a fair value. Factors requiring significant judgment include, among others, the assumptions related to discount rates, forecasted operating results, long-term growth rates, the determination of comparable companies, and market multiples. Changes in economic and operating conditions or changes in Kforce’s business strategies that occur after the annual impairment analysis may impact these assumptions and result in a future goodwill impairment charge, which could be material to our consolidated financial statements. Operating Leases Kforce leases property for our field offices as well as certain office equipment, which limits our exposure to risks related to ownership. We determine if a contract or arrangement meets the definition of a lease at inception. We elected not to separate lease and non-lease components when determining the consideration in the contract. Right-of-use (“ROU”) assets and lease liabilities are recognized based on the present value of the lease payments over the lease term at the commencement date. If there is no rate implicit in the lease, we use our incremental borrowing rate in the present value calculation, which is based on our collateralized borrowing rate and determined based on the terms of our leases and the economic environment in which they exist. Our lease agreements do not contain any material residual value guarantees or restrictive covenants. ROU assets for operating leases, net of amortization, are recorded within Other assets, net and operating lease liabilities are recorded within current liabilities if expected to be recognized in less than one year and in Other long-term liabilities, if over one year, in the Consolidated Balance Sheet. Operating lease additions are non-cash transactions and the amortization of the ROU assets is reflected as Noncash lease expense within operating activities in the Consolidated Statement of Cash Flows. Our lease terms typically range from three to five years with some containing options to renew or terminate. The exercise of renewal options is at our sole discretion and is included in the lease term if we are reasonably certain that the renewal option will be exercised. We elected the short-term practical expedient for leases with an initial term of 12 months or less and do not recognize ROU assets or lease liabilities for these short-term leases. In addition to base rent, certain of our operating leases require variable payments of property taxes, insurance and common area maintenance. These variable lease costs, other than those dependent upon an index or rate, are expensed when the obligation for those payments is incurred. Capitalized Software Kforce purchases, develops and implements software to enhance the performance of our technology infrastructure. Direct internal costs, such as payroll and payroll-related costs, and external costs incurred during the development stage are capitalized and classified as capitalized software. Capitalized software development costs and the associated accumulated amortization are included in Other assets, net in the accompanying Consolidated Balance Sheets. Amortization expense is computed using the straight-line method over the estimated useful lives of the software, which range from one to nine years. Amortization expense of capitalized software during the years ended December 31, 2019, 2018 and 2017 was $1.1 million, $1.1 million and $0.9 million, respectively. Workers’ Compensation Kforce retains the economic burden for the first $250 thousand per occurrence in workers’ compensation claims except in states that require participation in state-operated insurance funds. Workers’ compensation includes ongoing health care and indemnity coverage for claims and may be paid over numerous years following the date of injury. Workers’ compensation expense includes: insurance premiums paid; claims administration fees charged by Kforce’s workers’ compensation administrator; premiums paid to state- operated insurance funds; and an estimate for Kforce’s liability for IBNR claims and ongoing development of existing claims. KFORCE INC. AND SUBSIDIARIES 31 Management estimates its workers’ compensation liability based upon historical claims experience, actuarially-determined loss development factors, and qualitative considerations such as claims management activities. Health Insurance Except for certain fully insured health insurance lines of coverage, Kforce retains the risk of loss for each health insurance plan participant up to $500 thousand in claims annually. For its partially self-insured lines of coverage, health insurance costs are accrued using estimates to approximate the liability for reported claims and incurred but not reported claims, which are primarily based upon an evaluation of historical claims experience, actuarially-determined completion factors and a qualitative review of our health insurance exposure including the extent of outstanding claims and expected changes in health insurance costs. Legal Costs Legal costs incurred in connection with loss contingencies are expensed as incurred. Defined Benefit Pension Plan Because our defined benefit pension plan is unfunded as of December 31, 2019, actuarial gains and losses may arise as a result of the actuarial experience of the plan, as well as changes in actuarial assumptions in measuring the associated obligation as of year- end, or an interim date if any re-measurement is necessary. The net after-tax impact of unrecognized actuarial gains and losses related to our defined benefit pension plan is recorded in Accumulated other comprehensive (loss) income in our consolidated financial statements. The unfunded status of the defined benefit pension plan is recorded as a liability in our Consolidated Balance Sheets. Amortization of a net unrecognized gain or loss in accumulated other comprehensive (loss) income is included as a component of net periodic benefit cost if, as of the beginning of the year, that net gain or loss exceeds 10% of the projected benefit obligation. If amortization is required, the minimum amortization shall be that excess divided by the average remaining service period of active plan participants. The interest cost component of the net periodic benefit cost is included in Other expense, net in the Consolidated Statements of Operations and Comprehensive Income. Earnings per Share Basic earnings per share is computed as net income divided by the weighted-average number of common shares outstanding (“WASO”) during the period. WASO excludes unvested shares of restricted stock. Diluted earnings per share is computed by dividing net income by diluted WASO. Diluted WASO includes the dilutive effect of unvested shares of restricted stock using the treasury stock method, except where the effect of including potential common shares would be anti-dilutive. For the years ended December 31, 2019, 2018 and 2017, there were 586 thousand, 513 thousand, and 364 thousand common stock equivalents, respectively, included in the diluted WASO. For the years ended December 31, 2019, 2018 and 2017, there were 1 thousand, nil and 527 thousand, respectively, of anti-dilutive common stock equivalents. 32 KFORCE INC. AND SUBSIDIARIES Treasury Stock The Board may authorize share repurchases of our common stock. Shares repurchased under Board authorizations are held in treasury for general corporate purposes. Treasury shares are accounted for under the cost method and reported as a reduction of stockholders’ equity in the accompanying consolidated financial statements. Derivative Instrument Our interest rate swap derivative instrument has been designated as a cash flow hedge and is recorded at fair value on the Consolidated Balance Sheets. The effective portion of the gain or loss on the derivative instrument is recorded as a component of Accumulated other comprehensive (loss) income, net of tax, and reclassified into earnings when the hedged item affects earnings and into the line item of the hedged item. Any ineffective portion of the gain or loss is recognized immediately into Other expense, net on the Consolidated Statements of Operations and Comprehensive Income. Cash flows from the derivative instrument are classified in the Consolidated Statements of Cash Flows in the same category as the hedged item. Fair Value Measurements Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants at the measurement date. The fair value hierarchy uses a framework which requires categorizing assets and liabilities into one of three levels based on the inputs used in valuing the asset or liability. • Level 1 inputs are unadjusted, quoted market prices in active markets for identical assets or liabilities. • Level 2 inputs are observable inputs other than quoted prices included in Level 1, such as quoted prices for similar assets or liabilities in active markets or quoted prices for identical assets or liabilities in inactive markets. • Level 3 inputs include unobservable inputs that are supported by little, infrequent or no market activity and reflect management’s own assumptions about inputs used in pricing the asset or liability. Level 1 provides the most reliable measure of fair value, while Level 3 generally requires significant management judgment. Assets and liabilities are classified in their entirety based on the lowest level of input that is significant to the fair value measurement. Fair value measurements include, but are not limited to: the impairment of goodwill, other long-lived assets and the equity method investment; stock-based compensation and the interest rate swap. The carrying values of cash and cash equivalents, trade receivables, other current assets and accounts payable and other accrued liabilities approximate fair value because of the short-term nature of these instruments. Using available market information and appropriate valuation methodologies, management has determined the estimated fair value measurements; however, considerable judgment is required in interpreting data to develop the estimates of fair value. New Accounting Standards Recently Adopted Accounting Standards In August 2018, the FASB issued authoritative guidance regarding a customer’s accounting for implementation costs incurred for a cloud computing arrangement that is a service contract. The amendment aligns the requirements for capitalizing these implementation costs with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software, and defer these costs over the non-cancelable term of the cloud computing arrangements plus any optional renewal periods that are reasonably certain to be exercised. This amendment also requires entities to present cash flows, capitalized costs and amortization expense in the same financial statement line items as the service costs incurred for such arrangements. The guidance is effective for fiscal periods beginning after December 15, 2019, with retrospective application or prospective to all implementation costs incurred after the date of adoption. We early adopted this standard effective January 1, 2019, using the prospective method. Historically, these implementation costs were recorded as amortization expense in the income statement, capital expenditures within investing cash flows and Other assets, net in the consolidated balance sheets. Due to the adoption of this standard and effective January 1, 2019, these implementation costs are recorded within SG&A, operating cash flows and Prepaid expenses and other current assets if expected to be recognized within one year and Other assets, net, if over one year. As of and for the year ended December 31, 2019, these costs were not material to our operations. In February 2018, the FASB issued authoritative guidance regarding the reclassification of certain stranded tax effects from accumulated other comprehensive (loss) income to retained earnings as a result of the change in tax rates related to the Tax Cuts and Jobs Act. The guidance is effective for fiscal periods beginning after December 15, 2018. We elected to adopt this optional standard and reclassified approximately $168 thousand from Accumulated other comprehensive (loss) income to Retained earnings in the consolidated financial statements on January 1, 2019, using the period of adoption method. In August 2017, the FASB issued authoritative guidance targeting improvements to accounting for hedging activities, which expands and clarifies hedge accounting for nonfinancial and financial risk components, aligns the recognition and presentation of the effects of the hedging instrument and hedged item in the financial statements, and simplifies the requirements for assessing effectiveness in a hedging relationship. The guidance is effective for annual periods beginning after December 15, 2018. We adopted this standard as of January 1, 2019 using the modified retrospective approach with no cumulative adjustment required. Additionally, we adopted the presentation and disclosure requirements using the prospective method as required. Refer to Note 14—“Derivative Instrument and Hedging Activity” for the additional disclosures of the Firm’s derivative instrument. In February 2016, the FASB issued authoritative guidance regarding the accounting for leases, and has since issued subsequent updates to the initial guidance. The amended guidance requires the recognition of assets and liabilities for operating leases. The guidance is effective for annual periods beginning after December 15, 2018. We adopted this standard using the optional transition method as of January 1, 2019, without retrospective application to comparative periods. We recorded approximately $17.6 million of ROU assets and $21.0 million of lease liabilities on our consolidated balance sheet on January 1, 2019 related to operating leases upon adoption of the new lease standard. The difference between the ROU assets and lease liabilities balances relates to the lease incentive liabilities recorded as of December 31, 2018 in accordance with the previous lease accounting guidance. We elected the package of practical expedients and did not reassess our prior conclusions regarding lease identification, lease classification and initial direct costs. We did not elect the hindsight practical expedient. We determined that no cumulative effect adjustment to retained earnings was necessary upon adoption. Finance leases are not significant to our operations as of and for the year ended December 31, 2019. Refer to Note 11—“Operating Leases” for disclosures related to our operating leases. Accounting Standards Not Yet Adopted In August 2018, the FASB issued authoritative guidance regarding changes to the disclosure requirement for defined benefit plans including additions and deletions to certain disclosure requirements for employers that sponsor defined benefit pension or other post- retirement plans. The guidance is effective for fiscal periods beginning after December 15, 2020 with the retrospective method required for all periods presented. The adoption of this guidance will modify our disclosures but is not expected to have a material effect on our consolidated financial statements. In June 2016, the FASB issued authoritative guidance on accounting for credit losses on financial instruments, including trade receivables, and has since issued subsequent updates to the initial guidance. The amended guidance requires the application of a current expected credit loss model, a new impairment model, which measures expected credit losses based on relevant information, including historical experience, current conditions and reasonable and supportable forecasts. The guidance is effective for annual periods beginning after December 15, 2019 and requires adoption using a modified retrospective approach. We finalized the changes to our allowance methodology for our trade receivables as a result of the implementation of this standard, and we expect the cumulative impact of adopting this standard will be immaterial to our financial statements. The cumulative adjustment will be recorded as a reduction to the opening balance of retained earnings with the offset to the allowance for doubtful accounts on January 1, 2020. 2. DISCONTINUED OPERATIONS During 2019, management committed to a plan to divest the GS segment as a result of the Firm’s decision to focus solely on the commercial technical and professional staffing services and solutions space. The GS segment consisted of KGS, our federal government solutions business, and TFX, our federal government product business. On April 1, 2019, Kforce completed the sale of all of the issued and outstanding stock of Kforce Government Holdings, Inc., including its wholly-owned subsidiary KGS, to ManTech International Corporation for a cash purchase price of $115.0 million. Our gain on the sale of KGS, net of transaction costs, was $72.3 million. Total transaction costs were $9.6 million, which primarily includes legal and broker fees, transaction bonuses and accelerated stock-based compensation expense for KGS management triggered by a change in control of KGS. On June 7, 2019, Kforce completed the sale of all of the issued and outstanding stock of TFX to an unaffiliated third party for a cash purchase price of $18.4 million less a post-closing working capital adjustment of $0.7 million. Our gain on the sale of TFX, net of transaction costs, was $7.0 million. Total transaction costs were $2.2 million, which primarily includes legal and broker fees and transaction bonuses. Due to the sale of TFX, we finalized the settlement of a contingent consideration liability related to the acquisition of TFX in 2014 and paid $0.6 million during the year ended December 31, 2019. Since the divestitures, Kforce has no significant continuing involvement in the operations of KGS and TFX. KFORCE INC. AND SUBSIDIARIES 33 The results of operations for both KGS and TFX have been reported as discontinued operations in our consolidated financial statements prior to their disposition. The following table summarizes the line items of pretax profit for the GS segment (in thousands): Years Ended December 31, Revenue Direct costs Gross profit Selling, general and administrative expenses Depreciation and amortization Income from discontinued operations Gain on sale of discontinued operations Other (expense) income, net Income from discontinued operations, before income taxes Income tax expense 2019 $27,737 19,494 8,243 6,988 307 948 79,318 (436) 79,830 3,534 2018 2017 $114,416 82,295 $104,294 71,835 32,121 21,862 995 9,264 — 9 9,273 2,169 32,459 22,861 989 8,609 — 567 9,176 5,485 Income from discontinued operations, net of tax $76,296 $ 7,104 $ 3,691 The effective tax rates for discontinued operations, including the gain on sale of discontinued operations, were 4.4%, 23.4%, and 59.8% for the years ended December 31, 2019, 2018 and 2017, respectively. For the year ended December 31, 2019, there was minimal income tax obligation for the sale of KGS due to the efficient tax structure of the transaction. The GS effective tax rate for 2018 was positively impacted by the TCJA. The GS effective tax rate for 2017 was unfavorably impacted by the revaluation of our net deferred tax assets as a result of the TCJA. The accompanying Consolidated Statements of Cash Flows are presented on a combined basis (continuing operations and discontinued operations). The following table provides information for the total operating and investing cash flows for the GS segment (in thousands): Years Ended December 31, Cash Provided by (Used in) GS Operating Activities GS Investing Activities 3. REPORTABLE SEGMENTS 2019 2018 2017 $ 4,547 $117,798 $10,937 $ (927) $1,098 $(776) Kforce’s reportable segments are Tech and FA. Historically, and for the year ended December 31, 2019, Kforce has generated only sales and gross profit information on a segment basis. We do not report total assets or income from continuing operations separately by segment as our operations are largely combined. The following table summarizes the assets and liabilities held for sale for the GS segment as of December 31, 2018 (in thousands): December 31, 2018 ASSETS Current assets held for sale: Trade receivables Prepaid expenses and other current assets Total Current assets held for sale Noncurrent assets held for sale: Fixed assets, net Other assets, net Deferred tax assets, net Intangible assets Goodwill Total Noncurrent assets held for sale LIABILITIES Current liabilities held for sale: Accounts payable and other accrued liabilities Accrued payroll costs Other current liabilities Income taxes payable Total Current liabilities held for sale Noncurrent liabilities held for sale: Other long-term liabilities Total Noncurrent liabilities held for sale $24,336 5,437 $29,773 $ 1,496 293 2,604 2,952 20,928 $28,273 $ 6,064 5,878 16 305 $12,263 $ 4,551 $ 4,551 34 KFORCE INC. AND SUBSIDIARIES The following table provides information concerning the operations of our segments for the years ended December 31 (in thousands): 2019 Revenue Gross profit Operating and other expenses Income from continuing operations, before income taxes 2018 Revenue Gross profit Operating and other expenses Income from continuing operations, before income taxes 2017 Revenue Gross profit Operating and other expenses Income from continuing operations, before income taxes Tech FA Total $1,057,859 $ 292,980 $289,528 $102,058 $ 990,089 $ 277,388 $313,848 $109,099 $ 907,511 $ 257,118 $346,135 $118,479 $1,347,387 $ 395,038 323,642 $ 71,396 $1,303,937 $ 386,487 318,607 $ 67,880 $1,253,646 $ 375,597 320,679 $ 54,918 4. DISAGGREGATION OF REVENUE The following table provides information about disaggregated revenue by segment and revenue type for the years ended December 31 (in thousands): 2019 Flex revenue Direct Hire revenue Total Revenue 2018 Flex revenue Direct Hire revenue Total Revenue 2017 Flex revenue Direct Hire revenue Total Revenue Tech FA Total $1,037,380 20,479 $1,057,859 $ 971,310 18,779 $ 990,089 $ 887,675 19,836 $ 907,511 $262,307 27,221 $289,528 $1,299,687 47,700 $1,347,387 $286,939 26,909 $313,848 $1,258,249 45,688 $1,303,937 $318,294 27,841 $346,135 $1,205,969 47,677 $1,253,646 5. FIXED ASSETS, NET The following table presents major classifications of fixed assets and related useful lives (in thousands): December 31, Land Building and improvements Furniture and equipment Computer equipment Leasehold improvements Total fixed assets Less accumulated depreciation Total Fixed assets, net USEFUL LIFE 2019 2018 1-40 years 1-20 years 1-5 years 1-7 years $ 5,892 25,990 8,760 6,446 9,482 56,570 (26,595) $ 29,975 $ 5,892 25,755 14,938 5,944 10,484 63,013 (28,691) $ 34,322 Depreciation expense was $4.9 million, $5.7 million and $6.4 million during the years ended December 31, 2019, 2018 and 2017, respectively. KFORCE INC. AND SUBSIDIARIES 35 6. INCOME TAXES The provision for income taxes from continuing operations consists of the following (in thousands): Years Ended December 31, Current tax expense: Federal State Deferred tax expense(1) Total Income tax expense 2019 2018 2017 $12,074 5,057 (301) $16,830 $12,032 $14,296 3,004 8,024 $17,004 $25,324 5,369 (397) (1) The TCJA was enacted in December 2017, which reduced the U.S. federal corporate tax rate from 35.0% to 21.0% effective January 1, 2018. As a result, we revalued our net deferred income tax assets and recorded $3.6 million of additional Income tax expense for continuing operations in the Consolidated Statement of Operations and Comprehensive Income for the year ended December 31, 2017. The provision for income taxes from continuing operations shown above varied from the statutory federal income tax rate for those periods as follows: Years Ended December 31, Federal income tax rate State income taxes, net of Federal tax effect Non-deductible compensation and meals and entertainment Tax credits Tax benefit from restricted stock vesting Valuation allowance on foreign tax credit Enactment of TCJA Other Effective tax rate 2019 21.0% 2018 21.0% 2017 35.0% 5.8 1.6 (2.1) (1.6) — — (1.1) 23.6% 6.1 4.4 1.7 (2.5) 0.8 (1.9) (0.8) (1.2) — — (0.4) 25.1% 2.5 5.4 1.1 46.1% The 2019 effective tax rate was favorably impacted primarily by a greater tax benefit from the vesting of restricted stock. The 2018 effective tax rate was favorably impacted by the TCJA. The 2017 effective tax rate was unfavorably impacted due to the revaluation of our net deferred tax assets as a result of TCJA. Refer to Note 2— “Discontinued Operations” for further discussion of the effective tax rate for the GS segment. Deferred tax assets and liabilities are composed of the following (in thousands): December 31, Deferred tax assets: Accounts receivable reserves Accrued liabilities Deferred compensation obligation Stock-based compensation Operating lease liabilities Pension and post-retirement benefit plans Foreign tax credit Other Deferred tax assets Deferred tax liabilities: Prepaid expenses Fixed assets Goodwill ROU assets for operating leases Other Deferred tax liabilities Valuation allowance Total Deferred tax assets, net 2019 2018 $ 542 $ 738 1,274 5,545 723 — 3,471 1,630 224 13,605 1,161 4,715 739 5,497 3,745 — 160 16,559 (459) (965) (1,889) (4,767) (328) (8,408) (114) (159) (1,174) (3,123) — (255) (4,711) (1,747) $ 8,037 $ 7,147 At December 31, 2019, Kforce had approximately $1.0 million of state tax net operating losses (“NOLs”) which will be carried forward to be offset against future state taxable income. The state tax NOLs expire in varying amounts through 2038. In evaluating the realizability of Kforce’s deferred tax assets, management assesses whether it is more likely than not that some portion, or all, of the deferred tax assets, will be realized. Management considers, among other things, the ability to generate future taxable income (including reversals of deferred tax liabilities) during the periods in which the related temporary differences will become deductible. The valuation allowance, as of December 31, 2018, includes a foreign tax credit. In 2019, management elected to treat foreign taxes paid as a deduction on our tax return and, accordingly, reversed the deferred tax asset and corresponding valuation allowance during the year ended December 31, 2019. Kforce is periodically subject to IRS audits, as well as state and other local income tax audits for various tax years. During 2018, the IRS commenced an audit for the tax year ended December 31, 2016. In 2019, the auditor notified the Company that a no-change report was submitted and we are waiting for the IRS to finalize the audit. Although Kforce has not experienced any material liabilities in the past due to income tax audits, Kforce can make no assurances concerning any future income tax audits. 36 KFORCE INC. AND SUBSIDIARIES Uncertain Income Tax Positions The following table presents a reconciliation of the beginning and ending balance of unrecognized tax benefits for the years ended (in thousands): December 31, Unrecognized tax benefits, beginning Additions for prior year tax positions Additions for current year tax positions Lapse of statute of limitations Reductions for tax positions of prior years Settlements Unrecognized tax benefits, ending 2019 $ 906 — — (497) — (26) $ 383 2018 $1,127 41 — (248) (14) — $ 906 2017 $1,115 50 29 (67) — — $1,127 As of December 31, 2019, the amount of unrecognized tax benefit that would impact the effective tax rate, if recognized, is $0.4 million. Kforce does not expect any significant changes to its uncertain tax positions in the next 12 months. Kforce and its subsidiaries file income tax returns in the U.S. federal jurisdiction and various states. Kforce Global Solutions, Inc. files income tax returns in the Philippines. With a few exceptions, Kforce is no longer subject to federal, state, local, or non-U.S. income tax examinations by tax authorities for years before 2016. 7. OTHER ASSETS, NET There was no impairment expense related to goodwill for each of Other assets, net consisted of the following (in thousands): the years ended December 31, 2019, 2018 and 2017. December 31, Assets held in Rabbi Trust ROU assets for operating leases, net Equity method investment Capitalized software, net(1) Deferred loan costs, net Interest rate swap derivative instrument Other non-current assets Total Other assets, net 2019 2018 $35,413 $29,134 — — 4,828 1,182 900 620 $72,838 $36,664 18,344 8,169 8,759 855 — 1,298 (1) Accumulated amortization of capitalized software was $34.2 million and $34.1 million as of December 31, 2019 and 2018, respectively. 8. GOODWILL The following table presents the gross amount and accumulated impairment losses for each of our reporting units as of December 31, 2019, 2018 and 2017 (in thousands): Goodwill, gross amount Accumulated impairment losses Goodwill, carrying value Finance and Technology Accounting $ 156,391 Total $ 19,766 $ 176,157 (139,357) $ 17,034 (11,760) (151,117) $ 8,006 $ 25,040 Throughout 2019, we considered the qualitative and quantitative factors associated with each of our reporting units and determined that there was no indication that the carrying values of any of our reporting units were likely impaired. Management performed its annual impairment assessment of the carrying value of goodwill as of December 31, 2019 and 2018. For each of our reporting units, we assessed qualitative factors to determine whether the existence of events or circumstances indicated that it was more likely than not that the fair value of the reporting units was less than its carrying amount. Based on the qualitative assessments, management determined that it was not more likely than not that the fair values of the reporting units were less than the carrying values at December 31, 2019 and 2018. A deterioration in any of the assumptions could result in an impairment charge in the future. Kforce performed a quantitative analysis for each reporting unit and compared the carrying value for each to the respective estimated fair values as of December 31, 2017. Discounted cash flows, which serve as the primary basis for the income approach, were based on a discrete financial forecast developed by management. Cash flows beyond the discrete forecast period of five years were estimated using a terminal value calculation, which incorporated historical and forecasted financial trends and also considered long-term earnings growth rates for publicly-traded peer companies, as well as the risk-free rate of return. The market approach consists of: (1) the guideline company method and (2) the guideline transaction method. The guideline company method applies pricing multiples derived from publicly-traded guideline companies that are comparable to the reporting unit to determine its value. The guideline transaction method applies pricing multiples derived from completed acquisitions that we believe are reasonably comparable to the reporting unit to determine fair value. Kforce concluded there were no indications of impairment for its reporting units for the year ended December 31, 2017. KFORCE INC. AND SUBSIDIARIES 37 9. CURRENT LIABILITIES The following table provides information on certain current The following table presents the maturities of operating lease liabilities as of December 31, 2019 (in thousands): 2020 2021 2022 2023 2024 Thereafter Total maturities of operating lease liabilities Less: imputed interest Total operating lease liabilities $ 6,338 4,999 3,304 2,925 2,012 2,595 22,173 1,861 $20,312 The following table presents the expected future contractual operating lease obligations as of December 31, 2018 in accordance with the previous guidance (in thousands): 2019 2020 2021 2022 2023 Thereafter Total future contractual operating lease obligations $ 6,994 6,177 3,731 2,142 1,745 1,199 $21,988 12. EMPLOYEE BENEFIT PLANS 401(k) Savings Plans The Firm maintains various qualified defined contribution 401(k) retirement savings plans for eligible employees. Assets of these plans are held in trust for the sole benefit of employees and/or their beneficiaries. Employer matching contributions are discretionary and are funded annually as approved by the Board. Kforce accrued matching 401(k) contributions for continuing operations of $1.4 million and $1.5 million as of December 31, 2019 and 2018, respectively. Employee Stock Purchase Plan Kforce’s employee stock purchase plan allows all eligible employees to enroll each quarter to purchase Kforce’s common stock at a 5% discount from its market price on the last day of the quarter. Kforce issued 17 thousand, 19 thousand, and 25 thousand shares of common stock at an average purchase price of $32.79, $28.93, and $20.65 per share during the years ended December 31, 2019, 2018 and 2017, respectively. All shares purchased under the employee stock purchase plan were settled using Kforce’s treasury stock. liabilities (in thousands): December 31, Accounts payable Accrued liabilities Total Accounts payable and other accrued liabilities Payroll and benefits Payroll taxes Health insurance liabilities Workers’ compensation liabilities Total Accrued payroll costs 2019 $20,267 12,965 2018 $18,793 13,749 $33,232 $38,035 992 3,907 1,067 $44,001 $32,542 $34,768 920 2,680 1,016 $39,384 Our accounts payable balance includes vendor and independent contractor payables. Our accrued liabilities balance includes the current portion of our deferred compensation plans liability, contract liabilities from contracts with customers (such as customer rebates), and other accrued liabilities. 10. OTHER LONG-TERM LIABILITIES long-term Other liabilities consisted of the following (in thousands): December 31, Deferred compensation plan Supplemental executive retirement plan Operating lease liabilities Interest rate swap derivative instrument Other long-term liabilities Total Other long-term liabilities 2019 $30,361 18,080 14,627 179 651 $63,898 2018 $25,672 15,035 — — 4,161 $44,868 11. OPERATING LEASES The following table presents weighted-average terms for our operating leases for the year ended December 31, 2019 (in thousands): Weighted-average discount rate Weighted-average remaining lease term 3.8 % 4.5 years The following table presents operating lease expense included in SG&A for the year ended December 31, 2019 (in thousands): Lease Cost Operating lease expense Variable lease costs Short-term lease expense Sublease income Total operating lease expense $6,847 1,689 792 (445) $8,883 38 KFORCE INC. AND SUBSIDIARIES Deferred Compensation Plans The Firm maintains various non-qualified deferred compensation plans, pursuant to which eligible management and highly compensated key employees, as defined by IRS regulations, may elect to defer all or part of their compensation to later years. These amounts are classified in Accounts payable and other accrued liabilities if payable within the next year or in Other long- term liabilities if payable after the next year, upon retirement or termination of employment in the accompanying Consolidated Balance Sheets. At December 31, 2019 and 2018, amounts related to the deferred compensation plans included in Accounts payable and other accrued liabilities were $3.6 million and $1.3 million, respectively, and $30.4 million and $25.7 million was included in Other long-term liabilities at December 31, 2019 and 2018, respectively, in the Consolidated Balance Sheets. For the years ended December 31, 2019, 2018 and 2017, we recognized compensation expense for continuing operations for the plans of $0.4 million, $0.8 million and $0.6 million, respectively. Kforce maintains a Rabbi Trust and holds life insurance policies on certain individuals to assist in the funding of the deferred compensation liability. If necessary, employee distributions are funded through proceeds from the sale of assets held within the Rabbi Trust. The balance of the assets held within the Rabbi Trust, including the cash surrender value of the Company-owned life insurance policies, was $35.4 million and $29.1 million as of December 31, 2019 and 2018, respectively, and is recorded in Other assets, net in the accompanying Consolidated Balance Sheets. As of December 31, 2019, the life insurance policies had a cumulative face value of $213.1 million. Supplemental Executive Retirement Plan Kforce maintains a SERP for the benefit of two executive officers. Normal retirement age under the SERP is defined as age 65; however, certain conditions allow for early retirement as early as age 55 or upon a change in control. Both participants are fully vested in accordance with the plan provisions. The SERP will be funded entirely by Kforce, and benefits are taxable to the covered executive officer upon receipt and will be deductible by Kforce when paid. Benefits payable under the SERP upon the occurrence of a qualifying distribution event, as defined, are targeted at 45% of the covered executive officers’ average salary and bonus, as defined, from the three years in which the covered executive officer earned the highest salary and bonus during the last 10 years of employment, which is subject to adjustment for retirement prior to the normal retirement age and the participant’s vesting percentage. The benefits under the SERP are reduced for a participant that has not reached age 62 with 10 years of service or age 55 with 25 years of service with a percentage reduction up to the normal retirement age. Benefits under the SERP are based on the lump sum present value but may be paid over the life of the covered executive officer or 10-year annuity, as elected by the covered executive officer upon commencement of participation in the SERP. None of the benefits earned pursuant to the SERP are attributable to services provided prior to the effective date of the plan. For purposes of the measurement of the benefit obligation as of December 31, 2019, Kforce has assumed that both participants will elect to take the lump sum present value option based on historical trends. Actuarial Assumptions Due to the SERP being unfunded as of December 31, 2019 and 2018, it is not necessary for Kforce to determine the expected long- term rate of return on plan assets. The following table presents the weighted-average actuarial assumptions used to determine the actuarial present value of projected benefit obligations at: December 31, Discount rate Rate of future compensation increase 2019 2.75% 2.90% 2018 4.00% 2.90% The following table presents the weighted-average actuarial assumptions used to determine net periodic benefit cost for the years ended: 2019 December 31, 4.00% Discount rate Rate of future compensation increase 2.90% 2018 3.25% 2.90% 2017 4.00% 3.60% The discount rate was determined using the Moody’s Aa long-term corporate bond yield as of the measurement date with a maturity commensurate with the expected payout of the SERP obligation. This rate is also compared against the Citigroup Pension Discount Curve and Liability Index to ensure the rate used is reasonable and may be adjusted accordingly. This index is widely used by companies throughout the U.S. and is considered to be one of the preferred standards for establishing a discount rate. The assumed rate of future compensation increases is based on a combination of factors, including the historical compensation increases and future target compensation levels for its covered executive officers, taking into account the covered executive officers’ assumed retirement date. The periodic benefit cost is based on actuarial assumptions that are reviewed on an annual basis; however, management monitors these assumptions on a periodic basis to ensure that they accurately reflect current expectations of the cost of providing retirement benefits. KFORCE INC. AND SUBSIDIARIES 39 The estimated future benefit amounts and timing of these payments were determined using assumed retirement dates for the participants, among other assumptions, as of December 31, 2019; however, no specific plans or timelines have been established for or by these participants and the assumptions are subject to change, which could impact the future amounts and timing of payments. 13. CREDIT FACILITY On May 25, 2017, the Firm entered into a credit agreement with Wells Fargo Bank, National Association, as administrative agent, Wells Fargo Securities, LLC, as lead arranger and bookrunner, Bank of America, N.A., as syndication agent, Regions Bank and BMO Harris Bank, N.A., as co-documentation agents, and the lenders referred to therein. Under the Credit Facility, the Firm has a maximum borrowing capacity of $300.0 million, which may, subject to certain conditions and the participation of the lenders, be increased up to an aggregate additional amount of $150.0 million, which is available to the Firm in the form of revolving credit loans, swingline loans, and letters of credit. Letters of credit and swingline loans under the Credit Facility are subject to sublimits of $10.0 million. The maturity date of the Credit Facility is May 25, 2022. Borrowings under the Credit Facility are secured by substantially all of the tangible and intangible assets of the Firm, excluding the Firm’s corporate headquarters and certain other designated collateral. Revolving credit loans under the Credit Facility bears interest at a rate equal to: (a) the Base Rate (as described below) plus the Applicable Margin (as described below); or (b) the LIBOR Rate plus the Applicable Margin. Swingline loans under the Credit Facility bears interest at a rate equal to the Base Rate plus the Applicable Margin. The Base Rate is the highest of: (i) the Wells Fargo Bank, National Association prime rate; (ii) the federal funds rate plus 0.50%; or (iii) one-month LIBOR plus 1.00%, and the LIBOR Rate is reserve-adjusted LIBOR for the applicable interest period, but not less than zero. The Applicable Margin is based on the Firm’s total leverage ratio. The Applicable Margin for Base Rate loans ranges from 0.25% to 0.75% and the Applicable Margin for LIBOR Rate loans ranges from 1.25% to 1.75%. The Firm will pay a quarterly non- refundable commitment fee equal to the Applicable Margin on the average daily unused portion of the Commitment (swingline loans do not constitute usage for this purpose). The Applicable Margin for the commitment fee is based on the Firm’s total leverage ratio and ranges between 0.20% and 0.35%. Net Periodic Benefit Cost The following table presents the components of net periodic benefit cost for the years ended (in thousands): December 31, Service cost Interest cost Net periodic benefit cost 2019 $261 601 $862 2018 $1,353 468 $1,821 2017 $319 537 $856 The service cost is recorded in SG&A and the interest cost is recorded in Other expense, net in the accompanying Consolidated Statements of Operations and Comprehensive Income. Changes in Benefit Obligation The following table presents the changes in the projected benefit obligation for the years ended (in thousands): December 31, Projected benefit obligation, beginning Service cost Interest cost Actuarial experience and changes in actuarial assumptions Projected benefit obligation, ending 2019 2018 $15,035 $14,409 1,353 468 261 601 2,183 (1,195) $18,080 $15,035 There were no payments made under the SERP during the years ended December 31, 2019 and 2018, respectively. The projected benefit obligation is recorded in Other long-term liabilities in the accompanying Consolidated Balance Sheets. The accumulated benefit obligation is the actuarial present value of all benefits attributed to past service, excluding future salary increases. The accumulated benefit obligation as of December 31, 2019 and 2018 was $18.1 million and $15.0 million, respectively. Contributions There is no requirement for Kforce to fund the SERP and, as a result, no contributions have been made to the SERP through the year ended December 31, 2019. Kforce does not currently anticipate funding the SERP during the year ending December 31, 2020. Estimated Future Benefit Payments Undiscounted projected benefit payments attributed to the SERP, which reflect the anticipated future service of participants, are expected to be paid as follows during the years ended December 31 (in thousands): Projected Annual Benefit Payments 2020 2021 2022 2023 2024 2025-2030 $ — 14,347 — — — 8,944 40 KFORCE INC. AND SUBSIDIARIES The Firm is subject to certain affirmative and negative covenants including (but not limited to), the maintenance of a fixed charge coverage ratio of no less than 1.25 to 1.00 and the maintenance of a total leverage ratio of no greater than 3.25 to 1.00. The numerator in the fixed charge coverage ratio is defined pursuant to the Credit Facility as earnings before interest expense, income taxes, depreciation and amortization, stock-based compensation expense and other permitted items pursuant to our Credit Facility, less cash paid for capital expenditures, income taxes and dividends. The denominator is defined as Kforce’s fixed charges such as interest expense and principal payments paid or payable on outstanding debt other than borrowings under the Credit Facility. The total leverage ratio is defined pursuant to the Credit Facility as total indebtedness divided by Consolidated EBITDA. Our ability to make distributions or repurchases of equity securities could be limited if an event of default has occurred. Furthermore, our ability to repurchase equity securities could be limited if: (a) the total leverage ratio is greater than 2.75 to 1.00; and (b) the Firm’s availability, inclusive of unrestricted cash, is less than $25.0 million. At December 31, 2019, Kforce was not limited in making distributions and executing repurchases of our equity securities. As of December 31, 2019 and 2018, $65.0 million and $71.8 million was outstanding on the Credit Facility, respectively. Kforce had $3.4 million and $3.2 million of outstanding letters of credit at December 31, 2019 and 2018, respectively, which pursuant to the Credit Facility, reduces the availability. 14. DERIVATIVE INSTRUMENT AND HEDGING ACTIVITY Kforce is exposed to interest rate risk as a result of our corporate borrowing activities. The Firm uses an interest rate swap derivative as a risk management tool to mitigate the potential impact of rising interest rates on our variable rate debt. On April 21, 2017, Kforce entered into a forward-starting interest rate swap agreement with Wells Fargo Bank, N.A. The Swap was effective on May 31, 2017 and matures on April 29, 2022. The Swap rate is 1.81%, which is added to our interest rate margin to determine the fixed rate that the Firm will pay to the counterparty during the term of the Swap based on the notional amount of the Swap. The notional amount of the Swap is $65.0 million, which will decrease to $25.0 million at May 2020 through maturity. The Swap has been designated as a cash flow hedge and was effective as of December 31, 2019. The change in the fair value of the Swap is recorded as a component of Accumulated other comprehensive (loss) income in the consolidated financial statements. The following table sets forth the activity in the accumulated derivative instrument gain (loss) for the year ended December 31, 2019 (in thousands): Accumulated derivative instrument gain, beginning of year Net change associated with current period hedging transactions Accumulated derivative instrument loss, end of year $ 900 (1,079) $ (179) 15. FAIR VALUE MEASUREMENTS The Swap is measured at fair value using readily observable inputs, such as the LIBOR interest rate, which are considered to be Level 2 inputs. Refer to Note 14—“Derivative Instrument and Hedging Activity” in the Notes to the Consolidated Financial Statements, included in this report for a complete discussion of the Firm’s derivative instrument. Certain assets, in specific circumstances, are measured at fair value on a non-recurring basis utilizing Level 3 inputs such as goodwill, other long-lived assets and the equity method investment. For these assets, measurement at fair value in periods subsequent to their initial recognition would be applicable if one or more of these assets were determined to be impaired. The following table sets forth by level, within the fair value hierarchy, estimated fair values on a recurring basis at December 31, 2019 and 2018 were as follows (in thousands): Assets/(Liabilities) Measured at Fair Value: At December 31, 2019 Recurring basis: Quoted Prices in Active Markets for Identical Assets (Level 1) Asset/ (Liability) Interest rate swap derivative instrument $(179) At December 31, 2018 Recurring basis: Interest rate swap derivative instrument $ 900 $— $— Significant Other Observable Inputs (Level 2) $(179) $ 900 Significant Unobservable Inputs (Level 3) $— $— There were no transfers into or out of Level 1, 2 or 3 assets or liabilities during the years ended December 31, 2019 and 2018. KFORCE INC. AND SUBSIDIARIES 41 16. STOCK INCENTIVE PLANS Restricted Stock On April 23, 2019, the Kforce shareholders approved the 2019 Stock Incentive Plan (the “2019 Plan”). The 2019 Plan allows for the issuance of stock options, stock appreciation rights, stock awards (including restricted stock awards (“RSAs”) and restricted stock units (“RSUs”)) and other stock-based awards. The aggregate number of shares of common stock that are subject to awards under the 2019 Plan is approximately 2.8 million shares. The 2019 Plan terminates on April 23, 2029. Prior to the effective date of the 2019 Plan, the Company granted stock awards to eligible participants under our 2017 Stock Incentive Plan, 2016 Stock Incentive Plan and 2013 Stock Incentive Plan (collectively the “Prior Plans”). As of the effective date of the 2019 Plan, no additional awards may be granted pursuant to the Prior Plans; however, awards outstanding as of the effective date will continue to vest in accordance with the terms of the Prior Plans. During the years ended December 31, 2019, 2018 and 2017, stock- based compensation expense from continuing operations was $9.8 million, $8.5 million, and $7.4 million, respectively. The related tax benefit for the years ended December 31, 2019, 2018 and 2017 was $2.3 million, $2.1 million, and $2.9 million, respectively. Restricted stock (including RSAs and RSUs) are granted to executives and management either: for awards related to Kforce’s annual long-term incentive (“LTI”) compensation program, or as part of a compensation package in order to retain directors, executives and management. The LTI award amounts are generally based on total shareholder return performance goals. The LTI restricted stock granted during the year ended December 31, 2019, will vest ratably over a period between three to four years. Other restricted stock granted during the year ended December 31, 2019, will vest ratably over a period of between one to ten years. RSAs contain the same voting rights as other common stock as well as the right to forfeitable dividends in the form of additional RSAs at the same rate as the cash dividend on common stock and containing the same vesting provisions as the underlying award. RSUs contain no voting rights, but have the right to forfeitable dividend equivalents in the form of additional RSUs at the same rate as the cash dividend on common stock and containing the same vesting provisions as the underlying award. The distribution of shares of common stock for each RSU, pursuant to the terms of the Kforce Inc. Director’s Restricted Stock Unit Deferral Plan, can be deferred to a date later than the vesting date if an appropriate election was made. In the event of such deferral, vested RSUs have the right to dividend equivalents. The following table presents the restricted stock activity for the year ended December 31, 2019 (in thousands, except per share amounts): Outstanding at December 31, 2018(1) Granted Forfeited/Canceled Vested(2) Outstanding at December 31, 2019 Number of Restricted Stock 1,320 399 (53) (486) 1,180 Weighted-Average Grant Date Fair Value $24.94 $38.37 $24.68 $24.89 $29.51 Total Instrinsic Value of Restricted Stock Vested $18,813 (1) The weighted-average grant date fair value at December 31, 2018, has been updated to correct an immaterial reporting error in our 2018 Annual Report on Form 10-K. (2) The increase in shares vested during the year ended December 31, 2019, was due to the acceleration of stock-based compensation expense for KGS management triggered by a cha nge in control of KGS. The weighted-average grant date fair value of restricted stock granted was $38.37, $29.72 and $24.03 during the years ended December 31, 2019, 2018 and 2017, respectively. The total intrinsic value of restricted stock vested was $18.8 million, $11.9 million and $13.7 million during the years ended December 31, 2019, 2018 and 2017, respectively. The fair market value of restricted stock is determined based on the closing stock price of Kforce’s common stock at the date of grant, and is amortized on a straight-line basis over the requisite service period. As of December 31, 2019, total unrecognized stock-based compensation expense related to restricted stock was $32.0 million, which will be recognized over a weighted-average remaining period of 3.5 years. 42 KFORCE INC. AND SUBSIDIARIES 17. COMMITMENTS AND CONTINGENCIES Purchase Commitments Kforce has various commitments to purchase goods and services in the ordinary course of business. These commitments are primarily related to software and online application licenses and hosting. As of December 31, 2019, these purchase commitments amounted to approximately $10.5 million and are expected to be paid as follows: $7.3 million in 2020; $3.0 million in 2021 and $0.2 million in 2022. Letters of Credit Kforce provides letters of credit to certain vendors in lieu of cash deposits. At December 31, 2019, Kforce had letters of credit outstanding for operating lease and insurance coverage deposits totaling $3.4 million. Litigation We are involved in legal proceedings, claims and administrative matters that arise in the ordinary course of business. We have made accruals with respect to certain of these matters, where appropriate, that are reflected in our consolidated financial statements but are not, individually or in the aggregate, considered material. For other matters for which an accrual has not been made, we have not yet determined that a loss is probable or the amount of loss cannot be reasonably estimated. While the ultimate outcome of the matters cannot be determined, we currently do not expect that these proceedings and claims, individually or in the aggregate, will have a material effect on our financial position, results of operations or cash flows. The outcome of any litigation is inherently uncertain, however, and if decided adversely to us, or if we determine that settlement of particular litigation is appropriate, we may be subject to liability that could have a material adverse effect on our financial position, results of operations or cash flows. Kforce maintains liability insurance in amounts and with such coverage and deductibles as management believes is reasonable. The principal liability risks that Kforce insures against are workers’ compensation, personal injury, bodily injury, property damage, directors’ and officers’ liability, errors and omissions, cyber liability, employment practices liability and fidelity losses. There can be no assurance that Kforce’s liability insurance will cover all events or that the limits of coverage will be sufficient to fully cover all liabilities. On August 23, 2019, Kforce Inc. was served with a complaint, as amended, brought in the U.S. District Court, Middle District of Florida, Tampa Division. Maurcus Smith, Alvin Hodge and David Kortright, et al. v. Kforce Inc., Case No.: 8:19-cv-02068-CEH-CPT. The plaintiffs purport to bring claims on their own behalf and on behalf of a putative class of consumers/applicants who were the subject of consumer reports used for employment purposes for alleged violations of the Fair Credit Reporting Act of 1970, as amended, (“FCRA”), 15 U.S.C. § 1681 et seq. based upon the defendant’s purported failure to provide stand-alone FCRA disclosures and obtain valid authorizations. The plaintiffs seek statutory damages, punitive damages, costs, attorney’s fees and other relief under the FCRA. On February 10, 2020, the parties reached a preliminary settlement of the case, which is subject to approval by the Court, however, there can be no assurance that the Court will approve the preliminary settlement. We believe that this matter is unlikely to have a material adverse effect on our business, consolidated financial position, results of operations, or cash flows. On December 17, 2019, Kforce Inc., et al. was served with a complaint brought in Superior Court of the State of California, Alameda County. Kathleen Wahrer, et al. v. Kforce Inc., et al., Case No.: RG19047269. The former employee purports to bring a representative action on her own behalf and on behalf of other current and former aggrieved employees pursuant to Private Attorneys General Act (“PAGA”) alleging violations of the California Labor Code (“Labor Code”). The purported Labor Code violations include failure to provide and pay proper wages for meal and rest periods, failure to properly calculate and pay minimum and overtime wages, failure to provide compliant wage statements, failure to timely pay wages during employment and upon termination, and failure to reimburse business expenses. The plaintiff seeks civil penalties, interest, attorneys’ fees and costs under the Labor Code. At this stage in the litigation it is not feasible to predict the outcome of this matter or reasonably estimate a range of loss, should a loss occur, from this proceeding. Employment Agreements Kforce has employment agreements with certain executives that provide for minimum compensation, salary and continuation of certain benefits for a six-month to a three-year period after their employment ends under certain circumstances. Certain of the agreements also provide for a severance payment ranging from one to three times annual salary and one-half to three times average annual bonus if such an agreement is terminated without good cause by Kforce or for good reason by the executive subject to certain post- employment restrictive covenants. At December 31, 2019, our liability would be approximately $39.4 million if, following a change in control, all of the executives under contract were terminated without good cause by the employer or if the executives resigned for good reason and $16.5 million if, in the absence of a change in control, all of the executives under contract were terminated by Kforce without good cause or if the executives resigned for good reason. 18. QUARTERLY FINANCIAL DATA (UNAUDITED) Our quarterly operating results are affected by the number of billing days in a particular quarter, the seasonality of our clients’ businesses and increased holiday and vacation days taken. In addition, we typically experience an increase in costs in the first quarter of each fiscal year as a result of certain U.S. state and federal employment tax resets, which negatively impacts our gross profit and overall profitability. The results of operations for any interim period may be impacted by these factors and are not necessarily indicative of, nor comparable to, the results of operations for a full year. KFORCE INC. AND SUBSIDIARIES 43 The following table provides quarterly information for the years ended December 31, 2019 and 2018 (in thousands, except per share amounts): Three Months Ended 2019 Revenue Gross profit Income from continuing operations Income (loss) from discontinued operations, net of tax Net income Earnings per share—basic, continuing operations Earnings per share—diluted, continuing operations Earnings per share—basic Earnings per share—diluted 2018 Revenue Gross profit Income from continuing operations Income from discontinued operations, net of tax Net income Earnings per share—basic, continuing operations Earnings per share—diluted, continuing operations Earnings per share—basic Earnings per share—diluted March 31 June 30 September 30 December 31 $326,738 93,176 7,974 18,881 $ 26,855 $0.33 $0.32 $1.10 $1.07 $317,441 92,509 7,957 1,218 $ 9,175 $0.32 $0.32 $0.37 $0.37 $338,861 101,026 16,076 58,783 $ 74,859 $0.67 $0.66 $3.13 $3.06 $329,535 100,220 15,173 1,099 $ 16,272 $0.61 $0.60 $0.66 $0.65 $345,558 102,811 15,907 (967) $ 14,940 $0.70 $0.68 $0.66 $0.64 $326,584 96,045 14,156 2,021 $ 16,177 $0.57 $0.56 $0.65 $0.64 $336,230 98,025 14,609 (401) $ 14,208 $0.68 $0.66 $0.66 $0.64 $330,377 97,713 13,590 2,766 $ 16,356 $0.55 $0.54 $0.66 $0.65 During the second quarter of 2019, in connection with the disposition of the GS segment, income from discontinued operations included a gain on the sale of discontinued operations, net of transactions costs, of $80.0 million. There were post-closing working capital adjustments included in the loss from discontinued operations during the third and fourth quarter of 2019 of $0.4 million and $0.3 million, respectively. Refer to Note 2—“Discontinued Operations” for a more detailed discussion. 44 KFORCE INC. AND SUBSIDIARIES CORPORATE INFORMATION BOARD OF DIRECTORS EXECUTIVE OFFICERS David L. Dunkel Chairman and Chief Executive Officer Joseph J. Liberatore President David M. Kelly Chief Financial Officer and Secretary Kye L. Mitchell Chief Operations Officer Andrew G. Thomas Chief Marketing Officer Michael R. Blackman Chief Corporate Development Officer Jeffrey B. Hackman Senior Vice President, Finance and Accounting CORPORATE COUNSEL Holland & Knight LLP Tampa, Florida INDEPENDENT AUDITORS Deloitte & Touche LLP Tampa, Florida David L. Dunkel Chairman and Chief Executive Officer, Kforce Inc. John N. Allred President, A.R.G., Inc. Richard M. Cocchiaro Ann E. Dunwoody President, First 2 Four, LLC Mark F. Furlong President and Chief Executive Officer (Ret.), BMO Harris Bank N.A. Randall A. Mehl President and Chief Investment Officer, Stewardship Capital Advisors, LLC Elaine D. Rosen Nonexecutive Chair of the Board, Assurant, Inc. Chair of the Board, The Kresge Foundation N. John Simmons COO/CFO, DeMert Brands, Inc. Ralph E. Struzziero Consultant A. Gordon Tunstall President and Chief Executive Officer, Tunstall Consulting, Inc. TRANSFER AGENT Computershare Investor Services P.O. Box 505000 Louisville, KY 40233-5000 www.computershare.com/investor Shareholder services: 1 (877) 373-6374 FORM 10-K AVAILABLE A copy of the Kforce Inc.’s Annual Report on Form 10-K (excluding exhibits thereto) is available to any investor without charge upon written request to: Michael R. Blackman Chief Corporate Development Officer Kforce Inc. 1001 East Palm Avenue Tampa, Florida 33605 Or call Investor Relations: 1 (813) 552-2927 ANNUAL MEETING The annual meeting of shareholders will be held on April 28, 2020 at 8:00 a.m. ET at Kforce Inc. headquarters in Tampa, Florida. WEBSITE INFORMATION For a comprehensive profile of Kforce Inc., visit the Firm’s website at: www.kforce.com. KFORCE—OVER 50 TOTAL OFFICES TO SERVE YOU. To find the location nearest you, visit our Website at www.kforce.com or call (800) 395-5575. Corporate Headquarters: 1001 East Palm Avenue, Tampa, Florida 33605, (813) 552-5000 UNITED STATES ARIZONA Phoenix CALIFORNIA Costa Mesa Culver City Glendale La Jolla (San Diego) San Francisco San Ramon COLORADO Greenwood Village (Denver) CONNECTICUT Rocky Hill Shelton Stamford DISTRICT OF COLUMBIA Washington FLORIDA Doral (Miami) Jacksonville Orlando Sunrise (Ft. Lauderdale) Tampa GEORGIA Atlanta ILLINOIS Chicago Rolling Meadows KANSAS Overland Park (Kansas City) OREGON Portland KENTUCKY Louisville MARYLAND Linthicum (Baltimore) MASSACHUSETTS Boston Burlington Westborough MICHIGAN Grand Rapids Southfield (Detroit) PENNSYLVANIA King of Prussia Philadelphia Pittsburgh RHODE ISLAND Providence TEXAS Addison (Dallas) Austin Fort Worth Houston San Antonio MINNESOTA Bloomington (Minneapolis) UTAH Murray (Salt Lake City) VIRGINIA Reston WASHINGTON Bellevue (Seattle) WISCONSIN Madison Milwaukee MISSOURI St. Louis NEW JERSEY Morristown NEW YORK New York NORTH CAROLINA Charlotte Morrisville (Durham) OHIO Cincinnati Dublin (Columbus)

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