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Kforce Inc.

kfrc · NYSE Industrials
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Ticker kfrc
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Sector Industrials
Industry Staffing & Employment Services
Employees 1700
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FY2020 Annual Report · Kforce Inc.
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Annual 

Report 

2020

We Love What We Do. We Love Who We Serve.®

Kforce is a professional staffing services and 
solutions firm that specializes in the areas  
of Technology and Finance and Accounting. 
Each year, through our network of field  
offices located throughout the U.S. and 
two national delivery centers, we provide 
opportunities for over 30,000 highly skilled 
professionals who work with over 3,000  
clients, including a significant majority of  
the Fortune 500. Founded in 1962, our  
name stands for KnowledgeForce® which 
describes the customer-centric Kforce 
Knowledge Process that delivers high-
touch, relationship-driven results backed 
by progressive technologies. At Kforce, our 
promise is to deliver great results through 
strategic partnership and knowledge sharing.

Our total shareholder return (TSR) since going 
public in August 1995 has been approximately 
1,310%, roughly 2.3 times greater than the  
Russell 2000 over the same period.

KFRC

Russell 2000

1,600%

1,200%

800%

400%

0

Kforce TSR vs. Russell 2000 Index stock performance 
from 8/15/95 (IPO) to 12/31/20

TECHNOLOGY

FINANCE AND ACCOUNTING

As the 5th largest finance and accounting staffing  
firm in the U.S., we engage more than 11,000  
highly skilled professionals annually in finance and  
accounting roles on a temporary, consulting and  
direct-hire basis, in addition to select large scale 
opportunities in professional administration.   
Our Finance and Accounting professionals are a  
blend of these roles, but we are shifting focus  
toward higher skilled analytics and decision support:
  STRATEGIC resources supporting senior level 
decision making, from financial, risk and M&A to 
business intelligence and data science.
  OPERATIONAL AND TECHNICAL professionals 
perform day-to-day accounting and staff-level 
analysis, which includes directing, controlling  
and planning.
  TRANSACTIONAL functions include accounts 
receivable, accounts payable and payroll.

As the 5th largest technology staffing firm in the  
U.S., we engage more than 14,000 consultants 
annually in technology roles on a temporary,  
consulting and direct-hire basis. Our Technology 
professionals range from project managers  
and managed solution providers to developers,  
security engineers, data and network architects  
and technicians:
  APPLICATION DEVELOPMENT supports applications 
and systems software creation and maintenance, 
including web, mobile and client service.
  SECURITY for today’s complex network infrastructure 
and evolving threats.
  PROJECT MANAGEMENT AND SOLUTIONS offers a 
full suite of functional professionals to support the 
full scope of your initiative.
  ENTERPRISE DATA MANAGEMENT supports any 
operating environment from unstructured to mature 
Big Data.
  INFRASTRUCTURE specializes in providing reliable 
infrastructure support to build and maintain the 
backbone of your organization.
  MANAGED TEAMS AND SOLUTION resources to help 
drive full scope and ownership of your most complex 
technological needs. 

This Annual Report contains forward-looking statements (within the meaning of the federal securities laws). Please see the “Cautionary  
Note Regarding Forward-Looking Statements” contained in the introductory portion of our Annual Report on Form 10-K for the year 
ended December 31, 2020 for additional information regarding forward-looking statements. 

TO OUR FELLOW SHAREHOLDERS, CLIENTS, CONSULTANTS AND EMPLOYEES:

Given the devastating effects of COVID-19, the year 2020 will be 
remembered as one of the greatest health and economic crises in 
modern times. The suddenness of the COVID-19 pandemic and its 
dramatic effect on businesses, communities and families across 
the world cannot be overstated. The devastating impacts of the 
economic and health crisis were followed by civil unrest and other 
social  issues,  political  turmoil  and  a  change  in  administration. 
Disruption to our daily lives has been very significant. Reflecting 
back  and  considering  all  of  these  challenges  our  nation  and 
world  endured,  it  is  remarkable  to  see  how  we  have  adapted, 
persevered,  and  in  some  cases,  prospered.  Through  it  all,  the 
heroes  are  those  who  have  stepped  up  through  incredible 
personal sacrifice to serve others experiencing crisis. 

Against this incredibly challenging backdrop, our talented team of 
“Kforcers” delivered extraordinary financial results and advanced 
many of our strategic objectives while adapting to the dramatic 
changes in their own lives. They also found time in their hearts  
to  serve  others  in  their  communities  through  our  Corporate 
Social Responsibilities (CSR) initiatives; we are immensely proud 
of our team.

Among our strategic and financial accomplishments in 2020:
  Overall revenues and earnings per share grew approximately 
3% on a billing day basis and 14%, respectively.
  After a mild decline at the outset of the pandemic, our tech flex 
business began to improve in June 2020 with a resumption of 
growth on a year-over-year basis in the fourth quarter.
  We retired all outstanding net debt in 2020 and ended the year 
with net cash of $3.5 million and trailing twelve months EBITDA 
of roughly $97 million.
  Our total shareholder return over the last three years of nearly 
80% was #1 in our peer group for the second consecutive year.
  Successfully implemented two of three waves of technological 
functionality  associated  with  our  talent  relationship 
management  capability,  with  the  last  wave  successfully 
implemented in the first quarter of 2021.
  Laid the foundation, we believe, for an improved quality revenue 
stream  in  the  future  with  outsized  growth  in  our  managed 
teams, managed solutions technology offering and began the 
migration of our FA business into higher-value skill sets in 2021.
  We  seamlessly  transitioned  our  entire  workforce  to  work 
remotely  within  24  hours  and  have  since  significantly 
progressed our Kforce Reimagined efforts to provide a more 
flexible hybrid work environment and enhanced experience to 
our people, clients and consultants.
  Intensified  our  efforts  with  respect  to  diversity,  equity  and 
inclusion by instituting leadership and engaging independent 
third-party experts to assist Kforce in further building out our 
long-term strategy and achieving our mission.

  Our customer and employee satisfaction levels are at an all-time 
high as measured by our Net Promoter Score, Glassdoor and 
internal surveys. 
  Shortly after year-end, our Board of Directors approved a 15% 
increase to our dividend from $0.80 per share to $0.92 per share. 
  Advanced  our  Board  refreshment  activities  by  welcoming  
Ms. Catherine Cloudman and Mr. Derrick Brooks as the newest 
members of our outstanding Board of Directors.

2020 BUSINESS LINE PERFORMANCE
Revenues  for  our  technology  segment  (approximately  75%  of 
overall revenues) of $1.05 billion declined nearly 1% in 2020, per 
billing day, versus 2019 levels. Staffing Industry Analysts (SIA) 
expected the domestic technology staffing market to decline 9% 
in 2020, which suggests to us that we were successful again in 
2020 in capturing additional market share. Key to our success 
was  the  strategic  decision  to  construct  a  client  portfolio  that 
is  comprised  of  primarily  Fortune  500  and  similarly  situated 
companies  where  our  scale,  depth  of  service  offerings  and 
reputation  in  the  market  for  providing  superior  quality  are 
aligned with our clients’ interests. For these large, sophisticated 
companies, our efforts are focused on assisting them attain their 
strategic objectives by providing critical technology talent and 
solutions. Along those lines, we have also made solid progress 
maturing  our  managed  teams  and  solutions  capability  by 
investing  significantly  in  resources  dedicated  to  this  offering. 
Our clients are increasingly looking to companies such as Kforce 
to assume a greater role in more complex technical projects and 
serve as a cost-efficient yet effective alternative or complement 
to  other  larger  consulting  and  solutions  organizations.  As  a 
result, we experienced great market receptivity and growth in 
this offering in 2020 and are continuing to invest in this capability 
in 2021. We expect a robust demand environment in the more 
than $30 billion domestic technology staffing market and greater 
than $100 billion market for IT solutions. 

Revenues  for  our  finance  and  accounting  (FA)  segment 
(approximately 25% of overall revenues) of approximately $348 
million increased nearly 20% in 2020, per billing day, compared to 
2019 levels. Our client relationships and capability to source talent 
very quickly at scale allowed us to be successful supporting several 
COVID-19  government-sponsored  initiatives,  which  generated 
approximately $115 million in revenue in 2020. We have intensified 
our efforts to migrate this business towards more highly skilled 
assignments such as analytics and decision-support roles that are 
less susceptible to technological change and automation and more 
synergistic with our technology business. 

KFORCE INC. AND SUBSIDIARIES  1

In  addition  to  the  solid  top  line  performance  in  2020,  we  have 
experienced  higher  profitability  levels  against  our  previously 
communicated operating margin targets and achieved 2020 EPS 
of $2.62. We believe the improving quality of our revenue stream, 
continued  improvements  in  associate  productivity,  technology 
investments and ongoing structural reductions in operating costs 
will  continue  to  drive  enhanced  profitability  levels.  As  a  result, 
when we reported our fourth quarter 2020 results, we raised our 
operating margin targets by 20 basis points from prior levels. 

LOOKING AHEAD
As  we  look  to  2021,  we  are  very  excited  about  our  strategic 
position and ability to execute within what we believe will be a 
continued  strong  demand  environment  for  our  services.  It’s 
our  belief  that  the  pandemic  has  exponentially  elevated  and 
accelerated the imperative for companies to rapidly digitize their 
businesses, transform business models and drive productivity 
gains through technology investment.

We also believe the macro and secular trends play to the heart 
of  the  position  of  Kforce  as  a  technology  and  professional 
services and solutions firm. We will continue to place a priority on 
improving associate productivity while allocating capital to grow 
our technology business, especially in our managed teams and 
managed solutions practice. 

We  have  built  an  exceptional  team  and  armed  them  with  a 
technology-enabled operating model that, we believe, will allow 
us to outperform the market on a sustained basis. Foundational 
to our expectations for 2021 is (i) continued strong growth in 
our technology business, (ii) expected revenue declines in our 
government-sponsored COVID-19 business compared to 2020, 
(iii) the strategic migration of our FA business into higher-skilled 
areas such as analytical and decision support and (iv) enhanced 
profitability levels. 
  Revenue of $1.368 billion to $1.430 billion
  Operating margin of 6.0% to 6.3%
  Earnings per share of $2.68 to $3.00
As our revenue mix evolves, we would expect to enter 2022 with 
85% our revenues focused in technology. 

SOCIAL RESPONSIBILITY
Our CSR efforts reflect our desire to “Empower people through 
Knowledge Sharing®” with a focus on charitable organizations 
that  provide  education,  human  services  and  community 
development,  our  three  CSR  pillars.  Despite  our  associates 
working remotely in 2020, they remained dedicated to improving 
their communities throughout the year. This commitment was 
seen in successful efforts to raise awareness and much needed 
funds  for  organizations  such  as  American  Heart  Association, 

2  KFORCE INC. AND SUBSIDIARIES

Best Buddies and Feeding America. Contactless school supplies 
and food drives for those in need were also held throughout the 
pandemic, showcasing the Firm’s continued focus on our Core 
Value of Stewardship. We continued hosting our annual Kforce 
Kids’  STEM  Fairs  virtually,  which  advances  our  commitment 
to  educating  the  next  generation  of  innovators,  creators  and 
experts.  Our  CSR  efforts  are  also  seen  in  our  focus  on  the 
environment by being mindful of our impact and seizing every 
opportunity to be eco-friendly. In 2020, Kforce’s headquarters 
became ENERGY STAR® certified, which means our Tampa office 
performs  in  the  top  25%  of  buildings  nationwide  due  to  the 
year-round maintenance and services of our facilities team. This 
certification is just one small part of how we’re working hard to 
conserve the environment for years to come.

Our mission is to establish and promote an authentic culture of 
diversity, equity and inclusion (DE&I) within Kforce. In 2020, we 
intensified our DE&I efforts by appointing leadership responsible 
for overseeing the development of our strategies and objectives. 
We have also engaged independent third-party experts to assist 
Kforce in conducting a comprehensive review of our DE&I program 
including, but not limited to, building an increasingly robust pipeline 
of diverse candidates in our talent acquisition efforts (for both our 
associates and consultants), supplier diversity practices, training 
and mentorship programs as well as the focus of our stewardship 
activities. This review is intended as a means to strengthen and 
refine existing significant activities in these areas. 

Thank you for your interest in and support of Kforce. Our total 
shareholder return since going public in August 1995 has been 
approximately 1,310%, roughly 2.3 times greater than the Russell 
2000 over the same period. Given that we are in the early innings 
of the massive digital transformation of the U.S. economy, we 
believe the future of Kforce has never been brighter. The results 
that we are experiencing are the result of a lot of hard work, and 
tough decisions, by our team and I am grateful for their tenacity. 
While we have much more to do, we would like to say thank you 
to each and every member of our field and corporate teams, and 
to our clients and consultants, for allowing us the privilege of 
serving you.

David L. Dunkel 
Chairman and  
Chief Executive Officer

  Joseph J. Liberatore
  President 

 
 
 
SELECTED FINANCIAL DATA

The information set forth below is not necessarily indicative of the results of future operations and should be read in conjunction 
with Kforce’s Consolidated Financial Statements and the related notes thereto (”Consolidated Financial Statements”) incorporated into 
this Annual Report.

Years Ended December 31,  
(In thousands, except per share amounts)
Revenue
Gross profit
Selling, general and administrative expenses
Depreciation and amortization
Other expense, net

Income from continuing operations,  

before income taxes

Income tax expense
Income from continuing operations
Income from discontinued operations,  

net of tax
Net income

    2020

2019(1)

2018

2017(2)

2016(3)

$1,397,700 
396,224 
310,713 
5,255 
5,044 

$1,347,387
395,038
314,167
6,050
3,425

$1,303,937
386,487
307,250
6,836
4,521

$1,253,646
375,597
308,313
7,266
5,100

$1,221,078
376,393
318,970
7,549
3,101

75,212 
19,173 
56,039 

71,396
16,830
54,566

67,880
17,004
50,876

54,918
25,324
29,594

46,773
19,751
27,022

— 
56,039 

$

76,296
$   130,862

7,104
$      57,980

3,691
$      33,285

5,751
$      32,773

Earnings per share—basic, continuing operations
Earnings per share—diluted, continuing operations

Weighted average shares outstanding—basic
Weighted average shares outstanding—diluted
Dividends declared per share

$2.67 
$2.62 

20,983 
21,395 
$0.80 

$2.35
$2.29

23,186
23,772
$0.72

$2.05
$2.02

24,738
25,251
$0.60

$1.17
$1.16

25,222
25,586
$0.48

$1.04
$1.03

26,099
26,274
$0.48

As of December 31, 
(In thousands)
Cash and cash equivalents
Working capital
Total assets
Total outstanding borrowings on credit facility
Total long-term liabilities
Stockholders’ equity

2020

2019  

2018  

2017  

2016  

$ 103,486 
$ 230,726 
$ 479,049 
$ 100,000 
$ 190,948 
$ 179,935 

  $      19,831
$    160,271
$    381,125
$      65,000
$    128,898
$    167,263

$             112
$   158,104
$    379,908
$      71,800
$    121,219
$    168,331

$            379
$    161,726
$    384,304
$    116,523
$   166,308
$   134,277

$        1,482
$   135,353
$   365,421
$    111,547
$   160,332
$   121,736

(1)  SG&A expenses for the year ended December 31, 2019 include $2.0 million of severance and other costs due to actions taken as a result of the GS segment divestiture, 

which negatively impacted SG&A.

(2)  The Tax Cuts and Jobs Act (“TCJA”) was enacted in December 2017, which reduced the U.S. federal corporate tax rate from 35.0% to 21.0% in 2018. As a result,  
we revalued our net deferred income tax assets and recorded $3.6 million of additional income tax expense from continuing operations during the year ended  
December 31, 2017. 

(3)  During 2016, Kforce incurred approximately $6.0 million in severance costs associated with realignment activities focused on further streamlining our organization, 

which were recorded in SG&A.

During  the  year  ended  December  31,  2019,  Kforce  completed  the  sale  of  the  GS  segment  and  the  results  of  operations  for  the 
GS segment have been presented as discontinued operations for all of the years presented above. Refer to Note 2 — “Discontinued 
Operations” in the Notes to Consolidated Financial Statements, included in this Annual Report, for a more detailed discussion.

KFORCE INC. AND SUBSIDIARIES  3

STOCK PRICE PERFORMANCE

  The following graph compares the cumulative five-year total return on our common stock, the NASDAQ Stock Market (U.S.) Index and 
our Peer Group using the value of an investment of $100 on December 31, 2015 with dividends fully reinvested. All returns are weighted 
based on market capitalization at the end of each discrete measurement period. Historical stock prices of our common stock are not 
necessarily indicative of future stock price performance.

$275

$250

$225

$200

$175

$150

$125

$100

$75

2015

2016

2017

2018

2019

2020

Kforce Inc.

NASDAQ Stock Market (Composite)

Peer Group

Index 

Kforce Inc. 
NASDAQ Stock Market (Composite) 
Peer Group (1) 

(1)  Peer Group:

  AMN Healthcare Services, Inc.  
  ASGN Incorporated 
  Cross Country Healthcare, Inc. 
  Computer Task Group, Incorporated 

2015 

$100.0 
100.0 
100.0 

2016 

$  93.6 
107.5 
112.1 

2017 

$104.7 
137.9 
139.6 

2018 

$130.5 
132.5 
119.3 

2019 

$171.1 
179.2 
145.8 

2020

$185.6
257.4
146.3

The Hackett Group, Inc.  
Heidrick & Struggles International, Inc.  
Huron Consulting Group, Inc.  
Kelly Services, Inc.  
Korn/Ferry International 

Manpower Group Inc.
Resources Connection, Inc. 
Robert Half International Inc.
True Blue, Inc. 
Volt Information Sciences, Inc.   

The Committee utilizes a peer group of companies as a source for executive compensation benchmarking data and comparisons to 
Kforce’s executive compensation levels; for insight into external compensation practices; and for determining specific financial objectives 
for our performance-based compensation. Additionally, our peer group is used to determine annual equity LTI compensation levels based 
on our relative TSR performance. 

The Committee focuses on selecting peers that are publicly traded professional staffing companies active in recruiting and placing 
similar skill sets at similar types of clients, including companies we consider to be our direct business competitors. The specialty staffing 
industry is made up of thousands of companies, most of which are small local firms providing limited service offerings to a relatively small 
local client base. According to a report published by Staffing Industry Analysts in 2020, Kforce is one of the 15 largest publicly traded 
specialty staffing firms in the U.S., so the size of our peer companies vary considerably. Therefore, the Committee selects other peers that 
are similar in terms of size (revenue and market capitalization), but may not be in the staffing industry. The primary criteria for selection 
include customers, revenue footprint, geographical/domestic presence, talent, complexity of operating model and companies with which 
we compete for executive level talent. 

4  KFORCE INC. AND SUBSIDIARIES

 
 
 
 
 
 
 
 
MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND  
ISSUER PURCHASES OF EQUITY SECURITIES

Holders of Common Stock

Our common stock trades on the NASDAQ using the ticker symbol “KFRC”. As of February 23, 2021, there were 144 holders of record.

Purchases of Equity Securities by the Issuer

In March 2020, the Board approved an increase in our stock repurchase authorization bringing the then-available authorization to 
$100.0 million. Purchases of common stock under the Plan are subject to certain price, market, volume and timing constraints, which are 
specified in the plan. As a reaction to the COVID-19 pandemic, Kforce suspended open market purchases of shares in the early part of 
the second quarter of 2020. The following table presents information with respect to our repurchases of Kforce common stock during 
the three months ended December 31, 2020:

Period  
October 1, 2020 to October 31, 2020 
November 1, 2020 to November 30, 2020 
December 1, 2020 to December 31, 2020 

Total Number of 
Shares Purchased 
(1)(2)(3) 
4,949  
1,362 
135,079  

Average Price 
Paid Per Share 
$37.50  
$40.24  
$42.57 

Total Number of 
Shares Purchased 
as Part of 
Publicly Announced 
Plans or Programs 
—   
— 
— 

Approximate Dollar   

Value of Shares 
 That May Yet Be
Purchased Under the 
Plans or Programs 
$84,540,188  
$84,540,188  
$84,540,188  

Total 

141,390  

$42.37  

—  

$84,540,188  

(1) Includes 4,949 shares of stock received upon vesting of restricted stock to satisfy tax withholding requirements for the period October 1, 2020 to October 31, 2020.
(2) Includes 1,362 shares of stock received upon vesting of restricted stock to satisfy tax withholding requirements for the period November 1, 2020 to November 30, 2020.
(3) Includes 135,079 shares of stock received upon vesting of restricted stock to satisfy tax withholding requirements for the period December 1, 2020 to December 31, 2020.

  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

In addition to the inherent operational risks, Kforce is exposed to certain market risks, primarily related to changes in interest rates.
As of December 31, 2020, we had $100.0 million outstanding under our credit facility. Refer to Note 14 — “Credit Facility” in the 
Notes to Consolidated Financial Statements, included in this Annual Report, for further details on our Credit Facility. A hypothetical 
10% increase in interest rates on variable debt in effect at December 1, 2020 would have had no effect on our annual interest expense 
because we had no variable debt at December 31, 2020.

On April 21, 2017, Kforce entered into a forward-starting interest rate swap agreement with Wells Fargo Bank, N.A. (“Swap A”) to 
mitigate the risk of rising interest rates on the Firm’s financial statements. Swap A has a rate of 1.81%, which is added to our interest 
rate margin to determine the fixed rate that the Firm will pay to the counterparty during the term of the Swap based on the notional 
amount of Swap A. The effective date of Swap A is May 31, 2017, and the maturity date is April 29, 2022. The notional amount of Swap A 
was $65.0 million and decreased to $25.0 million at May 2020, and will remain at that amount through maturity.

On March 12, 2020, Kforce entered into a forward-starting interest rate swap agreement with Wells Fargo Bank N.A. (“Swap B”).  Swap B 
was effective on March 17, 2020 and matures on May 30, 2025. Swap B has a fixed interest rate of 0.61% and a notional amount of 
$75.0 million and increases to $100.0 million in May 2022, and subsequently decreases to $75.0 million and $40.0 million in May 2023 
and May 2024, respectively. The increases in the notional amount of Swap B correspond to the decreases in the notional amount of 
Swap A.

LIBOR is expected to be discontinued after 2021. In March 2020, the FASB issued authoritative guidance, which provides optional 
expedients and exceptions for applying GAAP to contract modifications, hedging relationships, and other transactions that reference 
LIBOR and are affected by reference rate reform if certain criteria are met. Entities may adopt the provisions of the new standard as of 
the beginning of the reporting period when the election is made between March 12, 2020 through December 31, 2022. We adopted this 
optional standard effective January 1, 2020 using the prospective method, and utilized the optional expedients for cash flow hedges to 
assume that a hedged forecasted transaction is probable of occurring and that the reference rate will not be replaced for the remainder 
of a hedging relationship. 

KFORCE INC. AND SUBSIDIARIES  5

 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
for  delivering  quality  services.  Within  our  Tech  segment,  we 
provide  services  to  clients  in  a  variety  of  industries  with  a 
diversified  footprint  in,  among  others,  financial  and  business 
services,  communications  and  technology.  Revenue  for  our 
Tech segment decreased 0.8% to $1.0 billion in 2020 on a year-
over-year basis. The average bill rate for Tech Flex in 2020 was 
approximately $79 per hour, which increased 4.3%, as compared 
to 2019. Our average assignment duration for Tech Flex is nearly 
10  months,  which  has  steadily  increased  over  the  last  several 
years.  Tech  Flex  continues  to  benefit  from  improving  bill  rates 
and longer assignment durations, which we believe is related to 
the acute labor shortage, particularly the shortage of labor for 
highly-skilled  positions.  In  addition  to  our  capability  to  source 
highly qualified U.S. domestic technology talent, we believe an 
important differentiator in a candidate-constrained environment 
is  our  capability  to  source  highly  qualified  foreign-born  talent 
working domestically in the U.S. in higher-end technology roles. 
We operate this capability on a centralized basis, which allows us 
to operate consistently with a keen focus on ensuring compliance 
in this highly regulated space.

The  September  2020  report  published  by  Staffing  Industry 
Analysts  (“SIA”)  stated  that  temporary  technology  staffing 
is  expected  to  experience  growth  of  7%  in  2021.  Digital 
transformation,  as  a  general  trend,  is  driving  organizations 
across all industries to increase their technology investments as 
competition and the speed of change intensifies. Nontraditional 
competitors  are  also  entering  new  emerging  technologies  and 
markets. This development puts increased pressure on companies 
to invest in innovation and the evolution of their business models. 
We  believe  the  secular  drivers  of  technology  spend  generally 
remain  intact  with  many  companies  becoming  increasingly 
dependent on the efficiencies provided by technology and the 
need for innovation to support business strategies and sustain 
relevancy in today’s rapidly changing marketplace. At the macro 
level,  demand  is  also  being  driven  by  an  ever-changing  and 
complex  regulatory  and  employment  law  environment,  which 
increases the overall cost of employment for many companies. 
We believe that these factors, among others, are continuing to 
drive companies to look to temporary staffing providers, such as 
Kforce, to meet their human capital needs.

We are pleased with our above-market performance in our Tech 
business  in  2020  and  remain  very  excited  about  our  strategic 
position and ability to execute in 2021, in what we believe will be 
a strong demand environment for our services. 

BUSINESS OVERVIEW

Company Overview

Kforce Inc. and its subsidiaries (collectively, “Kforce”) provide 
professional  staffing  services  and  solutions  to  our  clients  on 
both  a  temporary  (“Flex”)  and  permanent  (“Direct  Hire”)  basis 
through  our  Technology  (“Tech”)  and  Finance  and  Accounting 
(“FA”) segments. While our workforce has been working remotely 
since March 2020 due to the COVID-19 pandemic, our physical 
worksites include our corporate headquarters in Tampa, Florida 
and approximately 40 field offices located throughout the U.S. 
Kforce was incorporated in 1994 and completed its Initial Public 
Offering  in  August  1995,  but  its  predecessor  companies  have 
been providing staffing services since 1962.

Kforce serves clients across many industries and geographies as 
well as organizations of all sizes, with a particular focus on serving 
Fortune  1000  and  other  large  companies.  We  believe  that  our 
portfolio of service offerings is a key contributor to our long-term 
financial stability. Our 10 largest clients represented approximately 
28% of revenue for the year ended December 31, 2020.

Our efforts to strategically position Kforce as a professional and 
technical services company has resulted in several divestitures 
over the last 10 years. Most recently, during 2019, Kforce sold 
its  Government  Solutions  (“GS”)  segment,  which  has  been 
reported as discontinued operations in the consolidated financial 
statements. Except as specifically noted, our discussions in this 
report exclude any activity related to the GS segment. Refer to 
Note 2 — “Discontinued Operations” in the Notes to Consolidated 
Financial Statements, included in this Annual Report, for a more 
detailed discussion.

Our quarterly operating results can be affected by:
  the number of billing days in a particular quarter;
  the seasonality of our clients’ businesses;
  increased holidays and vacation days taken, which is usually 
highest in the fourth quarter of each calendar year; and
  increased costs as a result of certain annual U.S. state and 
federal employment tax resets that occur at the beginning 
of  each  calendar  year,  which  negatively  impacts  our  gross 
profit and overall profitability in the first fiscal quarter of each 
calendar year.

Tech Segment

Our  largest  segment,  Tech,  provides  both  Flex  and  Direct 
Hire  services  to  our  clients,  focusing  primarily  on  areas  of 
information technology such as systems/applications architecture 
and  development,  data  management,  business  and  artificial 
intelligence,  machine  learning  and  network  architecture  and 
security.  One  of  our  strategies  over  the  last  several  years  has 
been to invest in our managed teams and solutions capabilities 
in order to provide a higher-value, differentiated offering to our 
clients. Kforce has been successfully winning these more complex 
technology projects due to, we believe, the strong long-standing 
partnerships we have built with our clients and our reputation  

6  KFORCE INC. AND SUBSIDIARIES

 
 
 
We believe proper execution by our associates and consultants 
directly  impacts  the  longevity  of  the  assignments,  increases 
the likelihood of generating repeat business with our clients and 
fosters a better experience for our consultants, which has a direct 
correlation to consultant redeployment.

The key drivers of Flex revenue are the number of consultants 
on  assignment,  billable  hours,  the  bill  rate  per  hour  and,  to  a 
limited extent, the amount of billable expenses incurred by Kforce. 
Our Flex gross profit is determined by deducting related costs of 
employment  for  consultants,  including  compensation,  payroll 
taxes,  certain  fringe  benefits  and  independent  contractor  costs 
from  Flex  revenue.  Associate  and  management  commissions, 
compensation, payroll taxes and other fringe benefits are included 
in selling, general and administrative expenses (“SG&A”), along with 
other customary costs such as administrative and corporate costs. 

Direct Hire Revenue

Our Direct Hire business involves locating qualified individuals 
(“candidates”)  for  permanent  placement  with  our  clients.  Direct 
Hire revenue represents approximately 3% of total revenue over 
the last three fiscal years. Although it is a smaller portion of our 
business,  it  continues  to  be  an  important  capability  in  ensuring 
that we have the flexibility to meet the talent needs of our clients. 
We  recruit  candidates  using  methods  that  are  consistent  with 
Flex consultants. Candidate searches are generally performed on 
a contingency basis (as opposed to a retained search); therefore, 
revenue is earned only if the candidates are ultimately hired by our 
clients. The typical fee structure is based upon a percentage of the 
candidate’s annual compensation in their first year of employment, 
which is determined or estimated at the time of placement. 

The  key  drivers  of  Direct  Hire  revenue  are  the  number  of 
placements  and  the  associated  placement  fee.  Direct  Hire 
revenue also includes conversion revenue, which may occur when 
a consultant initially assigned to a client on a temporary basis 
is  later  converted  to  a  permanent  placement  for  a  fee.  Direct 
Hire revenue is recorded net of an allowance for “fallouts,” which 
occurs  when  a  candidate  does  not  complete  the  contingency 
period (typically 90 days or less). There are no consultant payroll 
costs associated with Direct Hire placements; therefore, all Direct 
Hire revenue increases gross profit by the full amount of the fee, 
which  constitutes  a  disproportionate  percentage  of  our  gross 
profit. Commissions, compensation and benefits for Direct Hire 
associates are included in SG&A. 

FA Segment

Our  FA  segment  provides  both  Flex  and  Direct  Hire  services 
to our clients in areas such as accounting, transactional finance 
(e.g. payables, receivables, business and cost analysis), financial 
analysis  and  reporting,  taxation,  budgeting,  loan  servicing, 
professional  administration,  audit  services  and  systems  and 
controls  analysis  and  documentation.  Within  our  FA  segment, 
we  provide  services  to  clients  in  a  variety  of  industries  with  a 
diversified  footprint  in  the  financial  services,  healthcare  and 
manufacturing sectors. Revenue for our FA segment increased 
20.2%  to  $348.1  million  in  2020  on  a  year-over-year  basis 
primarily as a result of certain contracts we secured in the second 
quarter  to  support  government-sponsored  COVID-19  related 
initiatives (the “COVID-19 Business”). These contracts contributed 
$114.7 million in revenue in 2020. Excluding the contribution of 
revenue  from  our  COVID-19  Business,  our  FA  segment  would 
have decreased 19.4% on a year-over-year basis. The average 
bill rate for FA Flex in 2020 was approximately $34 per hour, which 
decreased 6.3% as compared to 2019. This decrease is primarily a 
result of lower pay rates on the COVID-19 Business. 

Strategically, in late 2020, we began intensifying our efforts 
to  migrate  our  FA  Flex  business  toward  higher-end  skill  sets 
that  are  less  susceptible  to  technological  change,  location  and 
automation  such  as  analytics  and  decision-support  roles.  This 
strategic effort will continue into 2021 and we expect will result 
in natural assignment ends of lower skilled roles where strategic 
client relationships do not exist. 

The  September  2020  report  published  by  SIA  stated  that 
finance  and  accounting  temporary  staffing  is  expected  to 
experience growth of 12% in 2021. For Kforce, we expect overall 
FA revenues in 2021 to decline from 2020 levels due to expected 
declines in our COVID-19 Business as well as the migration of our 
FA Flex business. 

Flex Revenue

Flex revenue represents approximately 97% of total revenue 
over  the  last  three  fiscal  years.  We  provide  our  clients  with 
qualified individuals (“consultants”), or teams of consultants in the 
case of a project-based solution, on a temporary basis when the 
consultant’s set of skills and experience is the right match for our 
clients. We utilize a diversified set of recruitment platforms and 
tools to identify and engage with candidates. The vast majority 
of  our  consultants  are  directly  employed  by  Kforce,  including 
domestic and foreign workers sponsored by Kforce, with a smaller 
composition representing qualified independent contractors. Our 
success is dependent upon our internal employees’ (“associates”) 
ability to: (1) acknowledge, understand and participate in creating 
solutions for our clients’ needs; (2) determine and understand 
the experience and capabilities of the consultants being recruited 
or teams of consultants being formed; (3) ensure excellence in 
delivering and managing the client-consultant relationship; and 
(4)  have  access  to  a  sufficient  pool  of  qualified  consultants.  

KFORCE INC. AND SUBSIDIARIES  7

 
 
 
Industry Overview

The professional staffing industry is made up of thousands of 
companies, most of which are small local firms providing limited 
service offerings to a relatively small local client base. A report 
published by SIA in 2020 indicated that, in the U.S., Kforce is one 
of the 15 largest publicly-traded specialty staffing firms, the fifth 
largest technology temporary staffing firm and the fifth largest 
finance and accounting temporary staffing firm.

From an economic standpoint, temporary employment figures 
and trends are important indicators of staffing demand, based 
on  data  published  by  the  Bureau  of  Labor  Statistics  and  SIA. 
The penetration rate (the percentage of temporary staffing to 
total employment) and unemployment rate were 1.9% and 6.7%, 
respectively, in December 2020, down from 2.0% (penetration) 
and  up  from  3.5%  (unemployment),  respectively,  in  December 
2019. Temporary help employment was down 7.6% year-over-year 
as of December 2020, and total non-farm employment was down 
6.2% year-over-year. In addition, the college-level unemployment 
rate,  which  we  believe  serves  as  a  proxy  for  professional 
employment and therefore aligns well with the consultant and 
candidate population that Kforce most typically serves, was 3.8% 
in December 2020, which represented an increase from December 
2019.  Further,  we  believe  that  the  unemployment  rate  in  the 
specialties we serve, especially in certain technology skill sets, is 
significantly lower than the published averages. We believe this 
speaks to the overall secular drivers of demand in technology, the 
critical nature of the technology initiatives being driven by our 
clients, as well as the challenges of finding an adequate supply 
of qualified talent. 

According to the September 2020 SIA report, the technology 
temporary staffing industry and finance and accounting temporary 
staffing industry are expected to generate projected revenues of 
$31.7 billion and $7.8 billion, respectively, in 2021. Based on these 
projected revenues, our current market share is approximately 3%. 
Our business strategies are focused on expanding our share of the 
U.S. temporary staffing industry and investing in our capability to 
provide higher level IT services and solutions. According to SIA, 
the  addressable  market  in  the  technology  solutions  space  was 
approximately $29.5 billion in 2020. 

Business Strategies

Our  primary  objectives  are  driving  long-term  shareholder 
value  by  achieving  above-market  revenue  growth,  making 
prudent investments to enhance our efficiency and effectiveness 
within our operating model and significantly improving levels of 
operating profitability. We believe the following strategies will help 
us achieve our objectives. 

Evolving  our  Managed  Services  and  Solutions  Offerings.  Our 
clients have increasingly been looking for firms such as Kforce 
to  assume  a  greater  level  of  responsibility  in  assisting  them 
with their digital transformation efforts. The total addressable 
market in the higher end IT services and solutions is significantly 
larger  than  in  the  traditional  technology  staff  augmentation 
market. The use of firms such as Kforce, which can provide cost 
effective access to highly skilled talent, is a significant driver for 
this increased demand. We are leveraging the longevity of our 
relationships,  primarily  with  Fortune  1000  companies,  and  our 
understanding of existing client needs to provide talent beyond 
traditional staff augmentation into areas including resource and 
capacity management as well as managed services and solutions. 
As an example, we have an engagement with a communications 
company to assist with an upgrade of its legacy infrastructure and 
migration to the cloud to improve its end customer’s experience.  
Kforce  was  responsible  for  defining  the  cloud  strategy,  from 
architecture  to  the  implementation  roadmap,  and  assisted 
with  cloud-native  development,  data  security,  compliance  and 
reporting.  We  are  continuing  to  make  significant  headcount 
investments in defined practice areas and our delivery assurance 
capabilities  to  grow  this  offering  organically.  We  also  believe 
there may be inorganic growth opportunities to supplement our 
existing business. 

Further Improve the Quality of our Revenue Stream. In addition 
to  the  significant  progress  we  have  made  in  evolving  our 
managed  services  and  solutions  offering,  we  are  also  focused 
on further improving the quality of our revenue stream through 
the  migration  of  our  FA  business  towards  more  highly  skilled 
assignments in decision-support and analytical roles that are less 
susceptible  to  technological  change,  location  and  automation. 
Historically, we have supported professional administrative roles 
such as customer service, data entry, and call center. We do not 
intend  on  focusing  our  efforts  on  these,  among  other,  types 
of  roles  in  2021  and  beyond  unless  there  is  a  strategic  client 
relationship or other strategic rationale.

Reimagining a More Flexible Work Environment. The COVID-19 
pandemic  has  caused  what  some  have  referred  to  as  a  global 
work-from-home  experiment.  For  Kforce,  our  associates  have 
been working remotely since March 2020. Based on our frequent 
communications  and  dialogue  with  our  associates,  they  have 
been  largely  successful  working  in  this  environment  and  have 
proven to exercise great ingenuity in continuing to support our 
clients and consultants. It was our view, early on in the COVID-
19 pandemic, that the work-from-home experiment was likely to 
forever change the future work environment. Given this view, we 
initiated a “Kforce Reimagined” effort to begin positioning Kforce 
to provide a more flexible work environment for our associates, 
which  will  involve  streamlining  our  real  estate  footprint  and 
investing  in  technology  and  other  tools  to  provide  a  seamless 
in-office and remote experience. The culmination of these efforts 
should provide significant contributions to improving productivity 
and profitability.  

8  KFORCE INC. AND SUBSIDIARIES

Improving  the  Productivity  of  our  Talent.  We  believe  that  it 
is  critical  to  provide  our  associates  with  high  quality  tools  to 
effectively  and  efficiently  perform  their  roles,  better  evaluate 
business opportunities and advance the value we bring to our 
clients and consultants. We continue to enhance our sales and 
delivery  methodologies  and  processes  in  ways  we  believe  will  
allow us to better evaluate and shape business opportunities with 
our clients as well as train our sales and delivery associates to 
follow our consistent and uniform methodology.

During 2020, we continued developing and began implementing 
a  new  talent  relationship  management  (TRM)  system  that  we 
expect will better leverage our delivery strategies and processes 
and improve our capabilities. We have agilely deployed our TRM 
system and the final release of the initial functionality is expected 
to be completed in the first quarter of 2021. Going forward, we 
will  continue  to  make  enhancements  to  our  business  and  data 
intelligence capabilities. These investments are part of a multi-year 
effort to upgrade our technology tools to equip our associates 
with improved capabilities to deliver exceptional service to our 
clients, consultants and candidates and improve the productivity 
of our associates and the scalability of our organization. 
  Critical to improving the performance of our associates is the 
development of a strong management team. A key pillar of our 
talent development strategy is to provide our leaders with the 
skills necessary to lead their teams effectively. During 2020, we 
initiated leadership development activities that included ongoing 
training  both  specific  to  our  industry  and  generally  on  leading 
people. These activities will be ongoing and, we believe, will lead 
to improved associate performance and higher retention levels of 
our associates.

In  2021,  we  will  also  begin  an  assessment  of  our  middle 
and  back  office  capabilities  that  will  support  the  investments  
we have made in our front office and we believe will ultimately 
bring significant efficiency and effectiveness to our back office 
support organization.

Enhancing  our  Client  Relationships.  We  strive  to  differentiate 
ourselves  by  working  collaboratively  with  our  clients  to  better 
understand their business challenges and help them attain their 
organizational objectives. This collaboration focuses on building 
a  consultative  partnership  rather  than  a  transactional  client 
relationship, which increases the intimacy we have with our clients 
and improves our ability to offer higher value and a broader array 
of  services  and  support  to  our  clients.  To  accomplish  this,  we 
align our revenue-generating talent with clients based on their 
experience with markets, products, industries and in the case of 
a managed teams and solutions offering, expertise in the related 
technology or project. 

We measure our success in building long-lasting relationships 
with  our  clients  using  staffing  industry  benchmarks  and  Net 
Promoter  Score  (“NPS”)  surveys  conducted  by  a  specialized, 
independent  third-party  provider.  Our  client  NPS  ratings  are 
amongst the highest in the industry and provide helpful insights 
from our clients on how to continue improving our relationships. 
We believe long-lasting relationships with our clients is a critical 
element in revenue growth.

Improving  the  Job  Seeker  Experience.  Our  consultants  are  a 
critical  component  of  our  business  and  essential  in  sustaining 
our client relationships. In 2020, we were able to utilize our talent 
community platform through WorkLLama, specifically its referral 
management  capability,  to  provide  us  leverage  in  the  timely 
sourcing  of  qualified  candidates.  We  believe  this  seamlessly 
connects  the  candidate  with  the  recruiter,  which  improves  the 
job seeker’s experience and provides a better quality candidate. 
We  are  focused  on  effective  and  efficient  processes  and  tools 
to find and attract prospective consultants, matching them to a 
client assignment and supporting them during their tenure with 
Kforce. Our success in this regard would be expected to positively 
influence the tenure and loyalty of our consultants and be their 
employer of choice, thus enabling us to deliver the highest quality 
talent to our clients. 

We measure the quality of our service to and support of our 
consultants using staffing industry benchmarks and NPS surveys 
conducted by a specialized, independent third-party provider. Our 
consultant NPS ratings, similar to our client ratings, are well above 
staffing industry averages. We continually seek direct feedback 
from  our  consultants,  which  helps  us  identify  opportunities  to 
refine our services.

COMPETITION

We  operate  in  a  highly  competitive  and  fragmented  staffing 
industry  comprised  of  large  national  and  local  staffing  firms. 
The  local  firms  are  typically  operator-owned,  and  each  market 
generally  has  one  or  more  significant  competitors.  Within  our 
managed teams and solutions business, we also face competition 
from national and regional accounting, consulting and advisory 
firms and national and regional strategic consulting and systems 
implementation  firms.  We  believe  that  our  boundaryless  reach 
within the U.S., physical presence in larger markets, concentration 
of  service  offerings  in  areas  of  greatest  demand  (especially 
technology),  national  delivery  teams,  centralized  delivery 
channels  for  foreign  consultants,  including  those  obtained 
via  the  H-1B  visa  program  which  optimizes  distribution  and 
strengthens compliance, longevity of our brand and reputation in 
the market, along with our dedicated compliance and regulatory 
infrastructure, all provide a competitive advantage. 

KFORCE INC. AND SUBSIDIARIES  9

Many  clients  utilize  Managed  Service  Providers  (“MSP”)  or 
Vendor Management Organizations (“VMO”) for the management 
and procurement of staffing services. Generally, MSPs and VMOs 
standardize processes through the use of Vendor Management 
Systems (“VMS”), which are tools used to aggregate spend and 
measure  supplier  performance.  VMSs  are  also  offered  through 
independent  providers.  Typically,  MSPs,  VMOs  and/or  VMS 
providers charge staffing firms administrative fees ranging from 
1%  to  4%  of  revenue.  In  addition,  the  aggregation  of  services 
by  MSPs  for  their  clients  into  a  single  program  can  result  in 
significant buying power and, thus, pricing power. Therefore, the 
use of MSPs by our clients has, in certain instances, resulted in 
margin compression, but has also led to incremental client share 
through  our  client’s  vendor  consolidation  efforts.  Kforce  does 
not currently provide MSP or VMO services directly to our clients; 
rather, our strategy has been to work with MSPs, VMOs and VMS 
providers that enable us to better extend our services to current 
and prospective clients.

We believe that the principal elements of competition in our 
industry are differentiated offerings, reputation, the availability 
and  quality  of  associates,  consultants  and  candidates,  level 
of  service,  effective  monitoring  of  job  performance,  scope  of 
geographic  service,  types  of  service  offerings  and  compliance 
orientation. To attract consultants and candidates, we emphasize 
our  ability  to  provide  competitive  compensation  and  benefits, 
quality  and  varied  assignments,  scheduling  flexibility  and 
permanent placement opportunities, all of which are important to 
Kforce being the employer of choice. Because individuals pursue 
other employment opportunities on a regular basis, it is important 
that we respond to market conditions affecting these individuals 
and focus on our consultant relationship objectives. Additionally, 
in  certain  markets,  from  time  to  time  we  have  experienced  
significant pricing pressure as a result of our competitors’ pricing 
strategies, which may result in us not being able to effectively 
compete or choosing to not participate in certain business that 
does not meet our profitability standard.

REGULATORY ENVIRONMENT

Staffing  firms  are  generally  subject  to  one  or  more  of  the 
following  types  of  government  regulations:  (1)  regulation  of 
the  employer/employee  relationship,  such  as  wage  and  hour 
regulations,  tax  withholding  and  reporting,  immigration/H-1B 
visa  regulations,  social  security  and  other  retirement,  anti-
discrimination,  employee  benefits  and  workers’  compensation 
regulations;  (2)  registration,  licensing,  recordkeeping  and 
reporting requirements; and (3) worker classification regulations.

INSURANCE

Kforce  maintains  a  number  of  insurance  policies  including 
general  liability,  automobile  liability,  workers’  compensation 
and  employers’  liability,  liability  for  certain  foreign  exposure, 
umbrella and excess liability, property, crime, fiduciary, directors 
and  officers,  employment  practices  liability,  cybersecurity, 
professional liability and excess health insurance coverage. These 
policies provide coverage subject to their terms, conditions, limits 
of liability and deductibles, for certain liabilities that may arise 
from Kforce’s operations. There can be no assurance that any of 
the above policies will be adequate for our needs or that we will 
maintain all such policies in the future.

HUMAN CAPITAL MANAGEMENT 
Core Values

At  the  heart  of  Kforce,  as  an  organization,  is  a  deep 
understanding and unwavering commitment to our core values, 
which are:

  We’re  a  team  that  values  one  another  through  mutual 
RESPECT, earned in our daily interactions.
  INTEGRITY fuels our actions with the strength to do the right 
thing.
  We rely on one another and let TRUST drive our team results.
  We  want  to  give  our  clients,  consultants  and  each  other 
EXCEPTIONAL SERVICE every chance we get.
  COMMITMENT keeps us together as one team dedicated to 
individual and Firm success.
  Our spirit and culture need FUN to truly thrive.
  Standing up for STEWARDSHIP & COMMUNITY with a servant’s 
heart keeps us grounded and humble.

Commitment to Values and Ethics

Along  with  our  core  values,  we  act  in  accordance  with  our 
Code of Business Conduct and Ethics (“Code of Conduct”), which 
sets  forth  expectations  and  guidance  for  associates  to  make 
appropriate decisions. Our Code of Conduct covers topics such as 
anti-corruption, discrimination, harassment, privacy, appropriate 
use  of  company  assets,  protecting  confidential  information 
and  reporting  violations.  The  Code  of  Conduct  reflects  our 
commitment to operating in a fair, honest, responsible and ethical 
manner and also provides direction for reporting complaints in 
the event of alleged violations of our policies (including through 
an anonymous hotline). 

10  KFORCE INC. AND SUBSIDIARIES

  
Employees and Personnel

As  of  December  31,  2020,  Kforce  employed  approximately 
2,000  associates,  including  roughly  1,300  supporting  the 
revenue-generating aspects of our business and approximately 
700  supporting  the  revenue-enabling  aspects.  We  also  had 
approximately  11,900  consultants  on  assignment  providing 
flexible  staffing  services  and  solutions  to  our  clients. 
Approximately 90% of these consultants are employed directly 
by  Kforce  and  10%  are  qualified  independent  contractors.  As 
the  employer,  Kforce  is  responsible  for  the  employer’s  share 
of  applicable  social  security  taxes  (“FICA”),  federal  and  state 
unemployment taxes, workers’ compensation insurance and other 
direct labor costs relating to our employees. The more pertinent 
health, welfare and retirement benefits include: comprehensive 
health  insurance;  workers’  compensation  benefits,  retirement 
plan  options;  employee  stock  purchase  plan  and  paid  time  off. 
We have no collective bargaining agreements covering any of our 
employees, have never experienced any material labor disruption, 
and are unaware of any current efforts or plans of our employees 
to organize.

Health and Safety

Central  to  our  overall  operating  philosophy  is  our  belief  that 
our  employees  are  key  to  achieving  our  business  objectives; 
therefore, their safety is our highest priority. In keeping with this 
principle, we have been thoughtful and aggressive in responding 
to the COVID-19 pandemic as it relates to our employees. Some 
of the measures include: 

  Requiring our associates to work remotely since March 2020;
  Prohibiting non-essential travel for all employees;
  Initiating  regular  communications  from  our  executives 
regarding  impacts  of  the  COVID-19  pandemic,  including 
health and safety protocols and procedures;
  Establishing new physical distancing procedures for employees 
and employees who need to be onsite;
  Procuring personal protective equipment, including, among 
other  items,  masks,  sanitization  stations,  temperature-
reading  devices,  plexiglass  workstation  dividers,  for 
distribution to our associates and consultants and use in our 
physical workspaces;
  Distributing  corporate  assets,  including,  among  other 
items,  office  chairs,  computer  monitors,  docking  stations, 
communication devices, to employees to enable remote work, 
as necessary;
  Providing  a  one-time  subsidy  to  each  of  our  associates  to 
cover  business  expenses  and  other  unanticipated  needs 
stemming  from  the  COVID-19  pandemic,  including,  among 
things, child-care, tutoring services;
  Enhancing  our  health  and  wellness  offerings  to  include  a 
digital  self-care  platform  to  help  our  associates  with  any 
mental health concerns;
  Investing  in  technologies  and  tools  to  improve  the 
effectiveness of our associates while working remotely; and
  Improving  our  associate  outreach  efforts  to  detect  and 
try  to  address  any  challenges  or  needs  of  our  associates. 

Talent Management and Leadership Development

Our  key  talent  philosophy  is  to  identify,  train  and  develop 
talent from within to help ensure that we maintain a consistent 
operating  model.  A  core  objective  is  to  add  new  associates  in 
entry-level recruiting roles so that our new associates learn the 
proper foundational understanding of our business. We believe 
that this will result in improving productivity and increased talent 
retention.  This  approach  has  yielded  a  deep  understanding 
among our employee base of our business, our products, and our 
customers, while adding new employees and ideas in support of 
our continuous improvement mindset. 

Among our key initiatives has been our: 
  Leadership  Development  Program,  led  by  an  independent 
third-party  specialist,  which  is  aimed  at  building  the 
skills  necessary  to  nurture  strong  relationships,  maintain 
accountability and enhance productivity among the leaders 
across Kforce;
  Leadership Accelerator Program, which is a cross-functional, 
collaborative,  skill-building  program  aligned  with  Kforce’s 
Leader’s  Creed,  Core  Values  and  leadership  competencies; 
and,
  Career  Progression  Program,  which  creates  awareness  of 
opportunities to develop and grow within Kforce by, among 
other things, using tools such as a digital guide to navigate 
career paths and required KPIs, competencies and training. 

Our  talent  management  activities  also  include,  but  are  not 

limited to, conducting the following activities:

  Periodic  performance  appraisals  to  promote  engaging  and 
productive  communications  between  leaders  and  their 
team members about performance, career progression and 
advancement opportunities;
  Calibration  sessions  during  the  performance  appraisal 
process to help ensure consistency across Kforce in assigning 
appraisal ratings; and
  9-Box  exercises  are  conducted  to  evaluate  our  talent  for 
targeted areas of development, assess opportunities for our 
talent across the Firm and for succession planning purposes. 

Diversity, Equity and Inclusion Program

Kforce’s  diversity,  equity  and  inclusion  (DE&I)  program  is 
overseen by Andrew Thomas, Chief Marketing and Talent Officer, 
and led by Donald Harvey, Senior Vice President of Diversity and 
Inclusion,  with  the  mission  of  establishing  and  promoting  an 
authentic culture of diversity, equity and inclusion at Kforce.

With  the  assistance  of  independent  third  party  specialists, 
Kforce is conducting a comprehensive review of our DE&I program 
including,  but  not  limited  to,  building  an  increasingly  robust 
pipeline  of  diverse  candidates  in  our  talent  acquisition  efforts 
(for both associates and consultants), supplier diversity practices, 
training  and  mentorship  programs  as  well  as  the  focus  of  our 
stewardship activities to meet the mission and objectives of our 
DE&I program. This review is intended as a means to strengthen 
and refine already significant activities in these areas.      

KFORCE INC. AND SUBSIDIARIES  11

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

This MD&A should be read in conjunction with our Consolidated 
Financial Statements and the accompanying notes thereto and 
the  Business  Overview  included  in  this  Annual  Report,  for  an 
overview of our operations and business environment. 

EXECUTIVE SUMMARY

The following is an executive summary of what Kforce believes 
are highlights for 2020, which should be considered in the context 
of the additional discussions herein and in conjunction with the 
consolidated financial statements and notes thereto. 

  Revenue for the year ended December 31, 2020 increased 
3.3%,  on  a  billing  day  basis,  to  $1.40  billion  in  2020  from 
$1.35 billion in 2019. Revenue decreased 0.8% for Tech and 
increased 20.2% for FA.
  Flex revenue increased 4.5% on a billing day basis, to $1.36 
billion  in  2020  from  $1.30  billion  in  2019.  Flex  revenue 
decreased 0.8%, on a billing day basis, for Tech and increased 
25.8%, on a billing day basis, for FA. During 2020, we secured 
contracts  to  support  government-sponsored  COVID-19 
related initiatives that benefited FA Flex with $114.7 million 
in revenues for the year ended December 31, 2020. Excluding 
revenues from the COVID-19 Business, our FA Flex business 
would have declined 17.5% in 2020 on a year-over-year basis.
  Direct Hire revenue decreased 29.6% to $33.6 million in 2020 
from $47.7 million in 2019.
  Gross profit margin decreased 100 basis points to 28.3% in 
2020 due primarily to lower Direct Hire revenue mix. Flex gross 
profit margin decreased 10 basis points to 26.6% in 2020 from 
26.7%  in  2019.  Flex  gross  profit  margin  increased  10  basis 
points for Tech and decreased 140 basis points for FA.
  SG&A expenses as a percentage of revenue for the year ended 
December 31, 2020 decreased to 22.2% from 23.3% in 2019. 
The decrease is primarily related to leverage from our revenue 
growth, continued improvements in associate productivity, 
reductions in certain areas such as travel and office related 
expenses  given  pandemic  restrictions  and  overall  tight 
management of spend. 
  Income  from  continuing  operations  for  the  year  ended 
December 31, 2020, increased 2.7% to $56.0 million, or $2.62 
per share, from $54.6 million, or $2.29 per share, in 2019.
  The Firm returned $46.2 million of capital to our shareholders 
in  the  form  of  open  market  repurchases  totaling  $29.4 
million, or 1.0 million shares, and quarterly dividends totaling  
$16.8  million,  or  $0.80  per  share,  during  the  year  ended 
December 31, 2020. 

  In March 2020, Kforce entered into a forward-starting interest 
rate swap agreement with an interest rate of 0.61%, which 
is  added  to  the  applicable  margin  under  our  credit  facility, 
resulting in a notional amount of our interest rates swap of 
$35.0 million, for a total notional amount of $100.0 million for 
our two interest rate swaps. This was done to primarily reduce 
liquidity risk at the beginning of the COVID-19 pandemic and 
to take advantage of historically low interest rates.
  The  total  amount  outstanding  under  our  Credit  Facility 
increased $35.0 million to $100.0 million as of December 31, 
2020 as compared to $65.0 million as of December 31, 2019. 
We exited the year with $3.5 million of net cash compared to 
$45.2 million of net debt as of December 31, 2019. 
  Cash  provided  by  operating  activities  was  $109.2  million 
during the year ended December 31, 2020 compared to $66.6 
million for 2019, primarily due to the deferral of roughly $38.6 
million  in  payroll  taxes  as  a  result  of  the  Coronavirus,  Aid, 
Relief and Economic Security Act (the “CARES Act”). 

RESULTS OF OPERATIONS

Certain discussions of the changes in our results of operations 
from the year ended December 31, 2019 as compared to the year 
ended December 31, 2018 have been omitted from this Annual 
Report, but may be found in “Item 7. Management’s Discussion 
and Analysis of Financial Condition and Results of Operations” of 
our Form 10-K for the fiscal year ended December 31, 2019 filed 
with the SEC on February 21, 2020.

In  2020,  the  U.S.  and  global  macro-economic  environments 
were severely impacted by the COVID-19 economic and health 
crisis.  Certain  sectors  of  the  U.S.  economy  were  more  acutely 
impacted by this crisis, such as the hospitality, transportation, 
retail, entertainment, health services and manufacturing sectors. 
We generate revenue within each of the aforementioned sectors 
of the U.S. economy though our top three industries served are 
financial  services,  business  services  and  telecommunications, 
which have not been as acutely impacted by this crisis.

Despite  certain  adverse  effects  to  our  business  due  to  the 
abrupt  economic  disruption  from  the  COVID-19  economic  and 
health  crisis  and  related  governmental  rules  and  regulations, 
we believe we were strategically well-situated as we entered the 
crisis in early 2020. The decisions we made to principally focus 
our efforts on helping world-class companies solve their strategic 
objectives by providing critical technology talent and solutions 
provided an important level of resilience to our revenues in 2020. 
In addition, the COVID-19 Business provided an important level 
of  support  to  overall  FA  revenues,  which  were  more  acutely 
impacted at the beginning of this crisis. Our strategic positioning 
and  execution  resulted  in  what  we  believe  is  strong  financial 
performance in 2020 and provides us confidence moving forward. 

12  KFORCE INC. AND SUBSIDIARIES

The following table presents certain items in our Consolidated Statements of Operations and Comprehensive Income as a percentage of 

revenue for the years ended:

December 31, 

Revenue by segment: 
  Tech 
  FA 

Total Revenue 

Revenue by type:
  Flex 
  Direct Hire 

Total Revenue 

Gross profit 
Selling, general and administrative expenses 
Depreciation and amortization 
Income from operations  
Income from continuing operations, before income taxes 
Income from continuing operations 
Income from discontinued operations, net of tax 
Net income 

2020 

2019 

2018

75.1% 
24.9 
100.0% 

97.6% 
2.4 
100.0% 

28.3% 
22.2% 
0.4% 
5.7% 
5.4% 
4.0% 
— % 
4.0% 

78.5% 
21.5 

100.0% 

96.5% 
3.5 

100.0% 

29.3% 
23.3% 
0.4% 
5.6% 
5.3% 
4.0% 
5.7% 
9.7% 

75.9%
24.1

100.0%

96.5%
3.5

100.0%

29.6%
23.6%
0.5%
5.6%
5.2%
3.9%
0.5%
4.4%

  Revenue. The following table presents revenue by type for each segment and percentage change from the prior period for the years 
ended December 31 (in thousands):

Tech
  Flex revenue 
  Direct Hire revenue 

Total Tech revenue 

FA
  Flex revenue 
  Direct Hire revenue 

Total FA revenue 

Total Flex revenue 
Total Direct Hire revenue 

Total Revenue 

Increase   
(Decrease)   

2020 

2019 

Increase
(Decrease) 

2018

$1,032,901 
16,727 

$1,049,628 

$    331,196 
16,876 

$    348,072 

$1,364,097 
33,603 

$1,397,700 

(0.4)% 
(18.3)% 
(0.8)% 

26.3% 
(38.0)% 
20.2% 

5.0% 
(29.6)% 
3.7% 

$1,037,380  
20,479 

$1,057,859 

6.8% 
9.1% 

6.8% 

$    971,310 
18,779

$    990,089

$    262,307  
27,221 

$    289,528  

$1,299,687 
47,700 

$1,347,387  

(8.6)% 
1.2% 

(7.7)% 

3.3% 
4.4% 

3.3% 

$    286,939 
26,909 

$    313,848 

$1,258,249 
45,688

$1,303,937 

  Our quarterly operating results are affected by the number of billing days in a quarter. The following table presents the year-over-year 
revenue growth rates, on a billing day basis, for the last five quarters (in thousands, except Billing Days):

                  Year-Over-Year Revenue Growth Rates 
          (Per Billing Day)

Billing days 

Tech Flex 

FA Flex 

Total Flex 

Q4 2020 

Q3 2020 

Q2 2020 

62 

0.8% 

26.0% 

5.9% 

64 

(4.2)% 

51.6% 

6.9% 

64 

(3.0)% 

28.7%  

3.4%  

Q1 2020 
64 
3.3%  
(3.4)% 
1.9%   

Q4 2019

62

4.8%

(7.6)%

2.1%

KFORCE INC. AND SUBSIDIARIES  13

 
 
 
 
 
 
 
 
 
 
 
 
 
Flex Revenue. The key drivers of Flex revenue are the number of 
consultants on assignment, billable hours, the bill rate per hour and, 
to a limited extent, the amount of billable expenses incurred by Kforce.
Flex  revenue  for  our  largest  segment,  Tech,  decreased  0.4% 
(0.8% on a billing day basis) during the year ended December 31, 
2020, as compared to the same period in 2019. The decline was 
primarily driven by assignment ends with clients in industries that 
were most significantly impacted by the COVID-19 economic and 
health crisis and lower overall demand for our services as a result 
of the crisis. The number of consultants on assignment in Tech Flex 
have grown 15% since early June 2020 and new assignment starts 
in the fourth quarter of 2020 increased 16% from the third quarter 
of 2020. Additionally, lower billable hours in our Tech business were 
partially offset by higher average bill rates, which increased 4.3% 
on a year-over-year basis in 2020. This increase was primarily due 
to our clients retaining our more highly skilled consultants given the 
scarcity of talent and the assignments that were ended at the onset 
of this pandemic were lower skilled areas that were less capable 
of working remotely. We believe that the crisis has exponentially 

elevated  the  imperative  for  companies  to  rapidly  digitize  their 
businesses,  transform  business  models  and  drive  productivity 
gains  through  technology  investment.  We  expect  growth  in  our 
Tech Flex business in 2021 as COVID-19 related restrictions ease 
and economic momentum builds.

Our  FA  segment  experienced  an  increase  in  Flex  revenue  of 
26.3% during the year ended December 31, 2020, as compared to 
the same period in 2019, primarily driven by the COVID-19 Business 
that contributed approximately $114.7 million in revenue during 
the year ended December 31, 2020. This positively impacted FA 
Flex revenue growth rates by 43.7% for 2020. Similar to our Tech 
Flex  business,  we  have  been  successful  at  growing  the  number 
of consultants on assignment in our FA business (excluding the 
COVID-19 Business) by 33% since early June 2020. As we move into 
2021, we expect overall revenues in FA Flex to decline as a result 
of expected declines in revenues from our COVID-19 Business as 
well as the strategic migration of our FA business towards more 
highly-skilled roles that are less susceptible to technological change 
location and automation.   

The following table presents the key drivers for the change in Flex revenue by segment over the prior period (in thousands):

Year Ended December 31, 

Key Drivers—Increase (Decrease) 
Volume—hours billed 
Bill rate 
Billable expenses 

Total change in Flex revenue 

    2020 vs. 2019 

    2019 vs. 2018

Tech 

FA 

Tech 

FA

$(41,950) 
42,088 
(4,617) 

$  (4,479) 

$  91,662 
(22,396) 
(377) 
$  68,889 

$35,194 
30,469 
407 

$66,070 

$(38,922) 
14,145
145

$(24,632)

The following table presents total Flex hours billed by segment and percentage change over the prior period for the years ended 

December 31 (in thousands):

Tech 
FA 

Total Flex hours billed 

2020 

13,070 
9,615 

22,685 

Increase 
(Decrease) 

(4.1)% 
35.0% 

9.4% 

2019 
13,625 
7,120 

20,745 

Increase 
(Decrease) 

3.7% 
(13.6)% 

(3.0)% 

2018

13,145
8,241

21,386

  Direct Hire Revenue. The key drivers of Direct Hire revenue are the number of placements and the associated placement fee. Direct Hire 
revenue also includes conversion revenue, which may occur when a consultant initially assigned to a client on a temporary basis is later 
converted to a permanent placement for a fee. 
  Direct  Hire  revenue  decreased  29.6%  during  the  year  ended  December  31,  2020,  as  compared  to  the  same  period  in  2019,  
primarily  driven  by  a  significant  decline  in  the  volume  of  placements  due  to  the  economic  environment.  However,  we  have  seen  a  
sequential increase in our Direct Hire revenue during the third and fourth quarters of 2020 and expect this trend to continue in the first 
quarter of 2021.  

  The following table presents the key drivers for the change in Direct Hire revenue over the prior period (in thousands):

Year Ended December 31, 

Key Drivers—Increase (Decrease) 
Volume—number of placements 
Placement fee 

Total change in Direct Hire revenue 

14  KFORCE INC. AND SUBSIDIARIES

    2020 vs. 2019 

    2019 vs. 2018

Tech 

FA 

Tech 

FA

$(4,331) 
579 

$(3,752) 

$(10,636) 
291 

$(10,345) 

$1,113 
587 

$1,700 

$(1,903)
2,215

$    312

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table presents the total number of placements by segment and percentage change over the prior period for the years 

ended December 31:

Tech 
FA 

Total number of placements 

2020 

868 
1,176 

2,044 

Increase 
(Decrease) 

(21.2)% 
(39.1)% 
(32.6)% 

2019 
1,101 
1,930 

3,031 

Increase 
(Decrease) 

6.0% 
(7.1)% 

(2.7)% 

2018

1,039
2,077

3,116

 The following table presents the average fee per placement by segment and percentage change over the prior period for the years 

ended December 31: 

Tech 
FA 

Total average placement fee 

2020 

$19,271 
$14,351 

$16,440 

Increase 
(Decrease) 

3.6% 
1.8% 
4.5% 

2019 
$18,604 
$14,103 

$15,738 

Increase 
(Decrease) 

3.0% 
8.8% 

7.3% 

2018

$18,070
$12,957

$14,662

  Gross Profit. Gross profit is determined by deducting direct costs (primarily consultant compensation, payroll taxes, payroll-related 
insurance and certain fringe benefits, as well as independent contractor costs) from total revenue. In addition, there are no consultant payroll 
costs associated with Direct Hire placements; thus, all Direct Hire revenue increases gross profit by the full amount of the placement fee. 

The following table presents the gross profit percentage (gross profit as a percentage of total revenue) for each segment and percentage 

change over the prior period for the years ended December 31:

Tech 
FA 

Total gross profit percentage 

2020 

27.6% 
30.6% 

28.3% 

Increase 
(Decrease) 

(0.4)% 
(13.1)% 
(3.4)% 

2019 

27.7% 
35.2% 

29.3% 

Increase 
(Decrease) 

(1.1)% 
1.1% 

(1.0)% 

2018

28.0%
34.8%

29.6% 

  Total gross profit percentage decreased 100 basis points for the year ended December 31, 2020, as compared to the same period in 2019, 
primarily driven by the decrease in the mix of Direct Hire revenue.
  Flex gross profit percentage (Flex gross profit as a percentage of Flex revenue) provides management with helpful insight into the other drivers 
of total gross profit percentage driven by our Flex business such as changes in the spread between the consultants’ bill rate and pay rate.

  The following table presents the Flex gross profit percentage for each segment and percentage change over the prior period for the years 
ended December 31:

Tech 
FA 

Total gross profit percentage 

2020 

26.4% 
27.1% 

26.6% 

Increase 
(Decrease) 

0.4% 
(4.9)% 
(0.4)% 

2019 

26.3% 
28.5% 

26.7% 

Increase 
(Decrease) 

(1.1)% 
(0.3)% 

(1.5)% 

2018

26.6%
28.6%

27.1% 

      The  10  basis  point  decrease  in  Flex  gross  profit  percentage  for 
the  year  ended  December  31,  2020,  as  compared  to  the  same 
period in 2019, was primarily due to lower Flex gross profit margins 
on  the  COVID-19  Business  and  some  spread  compression  in  our  
FA business unrelated to the COVID-19 Business.

Overall, our Flex gross profit percentage decreased slightly for the 
year ended December 31, 2020, as compared to the same period in 
2019, although there were notable fluctuations within our segments. 
  Tech  Flex  gross  profit  margins  increased  10  basis  points  for 
the  year  ended  December  31,  2020  as  compared  to  the  same 
period  in  2019,  primarily  due  to  a  more  favorable  payroll  tax 
environment. As we look towards 2021, we expect spreads in our 
Tech Flex business to be relatively stable. 

  FA  Flex  gross  profit  margins  decreased  140  basis  points  for 
the year ended December 31, 2020, as compared to the same 
period  in  2019,  primarily  due  to  the  COVID-19  Business,  which 
contributed  a  lower  gross  profit  margin  than  the  rest  of  the 
FA  portfolio.  The  estimated  Flex  gross  profit  margin  for  the 
COVID-19 business was 25.4%, which is roughly 250 basis points 
lower thanBthe remaining FA Flex business. As we look towards 
2021,  we  expect  spreads  to  be  relatively  stable  outside  of  the 
revenue mix impact from the COVID-19 Business, which will likely 
continue to impact Flex gross profit margins on a year-over-year 
basis in the first quarter of 2021. 

KFORCE INC. AND SUBSIDIARIES  15

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table presents the key drivers for the change in Flex gross profit by segment over the prior period (in thousands):

Year Ended December 31, 

Key Drivers—Increase (Decrease) 
Revenue impact 
Profitability impact 

Total change in Flex gross profit 

2020 vs. 2019 

Tech 

FA 

    2019 vs. 2018

Tech 

FA

$(1,177) 
1,669 

$     492 

$19,655 
(4,864) 

$14,791 

$17,592 
(3,700) 

$13,892 

$(7,056)
(297)

$(7,353) 

Kforce continues to focus on effective pricing and optimizing the spread between bill rates and pay rates. We believe this will serve 
over time to obtain the optimal volume, rate, effort and duration of assignment, while ultimately maximizing the benefit for our clients, 
our consultants and Kforce. 

  SG&A Expenses. Total compensation, commissions, payroll taxes and benefit costs as a percentage of SG&A represented 83.0%, 
83.1% and 83.6% of SG&A for the years ended December 31, 2020, 2019 and 2018, respectively. Commissions and other bonus 
incentives for our revenue-generating talent are variable costs driven primarily by revenue and gross profit levels, and associate 
performance. Therefore, as gross profit levels change, these expenses would also generally be anticipated to change, but remain 
relatively consistent as a percentage of revenue.

  The  following  table  presents  certain  components  of  SG&A  as  a  percentage  of  total  revenue  for  the  years  ended  December  31  
(in thousands):

2020  % of Revenue 

2019  % of Revenue 

2018  % of Revenue

Compensation, commissions,  
  payroll taxes and benefits costs 
Other(1) 
Total SG&A 

$257,802 
52,911 

$310,713 

18.4% 
3.8% 

22.2% 

$261,185 
52,982 

$314,167 

19.4% 
3.9% 
23.3% 

$256,793 
50,457 

$307,250 

19.7%
3.9%

23.6% 

(1) Includes items such as bad debt expense, lease expense, professional fees, travel, telephone, computer and certain other expenses.

  SG&A as a percentage of revenue decreased 110 basis points in 2020, as compared to 2019. The decrease is primarily driven by 
leverage from our revenue growth, continued improvements in associate productivity, reductions in certain areas such as travel 
and office related expenses given COVID-19 restrictions and overall tight management of spend. During 2020, we prioritized the 
retention of our most productive people and more tightly managed overall SG&A spend. For the year ended December 31, 2020, 
SG&A was negatively impacted by an increase in credit loss reserves due to a higher estimated risk of default within our accounts 
receivable portfolio resulting from the current economic and health crisis, as well as approximately $1.9 million in operating lease 
and other expenses related to the streamlining of our field offices. Included in the year ended December 31, 2019 was approximately 
$2.0 million of severance and other costs due to actions taken as a result of the KGS divestiture, which negatively impacted SG&A.

The  Firm  continues  to  focus  on  improving  the  productivity  of  our  associates  and  generating  increased  operating  leverage  as 

revenues grow. 

Depreciation and Amortization. The following table presents depreciation and amortization expense and percentage change over 

the prior period by major category for the years ended December 31 (in thousands):

Fixed asset depreciation (includes finance leases) 
Capitalized software amortization 

Total Depreciation and amortization 

2020 

$4,073 
1,182 

$5,255 

Increase 
(Decrease) 

(17.4)% 
5.4% 
(13.1)% 

2019 

$4,929 
1,121 

$6,050 

Increase 
(Decrease) 

(13.7)% 
(0.3)% 

(11.5)% 

2018

$5,712
1,124

$6,836

Other Expense, Net. Other expense, net was $5.0 million in 2020, $3.4 million in 2019 and $4.5 million in 2018, and consisted primarily of 

interest expense related to outstanding borrowings under our credit facility. 

During the years ended December 31, 2020 and 2019, Other expense, net also included our proportionate share of the loss from WorkLLama, 
LLC (“WorkLLama”), equity method investment of $1.7 million and $0.8 million, respectively. Although the impact of the COVID-19 economic 
and health crisis remains highly uncertain, it could have a material adverse effect on the fair value of our equity method investment in 
WorkLLama. If the fair value falls below the book value of the equity method investment, we would be required to evaluate whether an  

16  KFORCE INC. AND SUBSIDIARIES

 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
other-than-temporary impairment has occurred. Refer to Note 1 — 
“Summary  of  Significant  Accounting  Policies”  in  the  Notes  to 
Consolidated Financial Statements, included in this Annual Report, 
for a more detailed discussion on our equity method investment.

Income Tax Expense. Income tax expense as a percentage of 
income  from  continuing  operations,  before  income  taxes  (our 
“effective tax rate” for continuing operations) for the years ended 
December  31,  2020,  2019  and  2018  were  25.5%,  23.6%  and 
25.1%, respectively. The 2020 effective tax rate was negatively 
impacted by a lower Work Opportunity Tax Credit in 2020 versus 
2019. The 2019 effective tax rate was favorably impacted primarily 
by a greater tax benefit from the vesting of restricted stock  and 
favorable tax adjustments compared to 2018.

Income  from  Discontinued  Operations,  Net  of  Tax.  During 
2019, we completed the sale of the GS segment, which consisted 
of  KGS  and  TraumaFX®  Solutions,  Inc.  (“TFX”),  our  federal 
government  product  business.  Kforce  did  not  have  significant 
continuing involvement in the operations of KGS or TFX after the 
sale and reported the GS segment as discontinued operations in 
the consolidated statements of operations for all years presented. 
Refer  to  Note  2  —  “Discontinued  Operations”  in  the  Notes  to 
Consolidated Financial Statements, included in this Annual Report, 
for a more detailed discussion.

On April 1, 2019, Kforce completed the sale of all of the issued and 
outstanding stock of Kforce Government Holdings, Inc., including 
its  wholly-owned  subsidiary,  KGS,  to  ManTech  International 
Corporation for a cash purchase price of $115.0 million. Our gain on 
the sale of KGS, net of transaction costs, was $72.3 million. Total 
transaction costs were $9.6 million, which primarily includes legal 
and broker fees, transaction bonuses and accelerated stock-based 
compensation expense for KGS management triggered by a change 
in control of KGS. 

On June 7, 2019, Kforce completed the sale of all of the issued 
and outstanding stock of TFX to an unaffiliated third party for a 
cash purchase price of $18.4 million less a post-closing working 

The following table presents Free Cash Flow (in thousands):

Years Ended December 31, 

Net income 
Non-cash provisions and other 
Changes in operating assets/liabilities 

  Net cash provided by operating activities 
Capital expenditures 

  Free cash flow 
Equity method investment 
Change in debt 
Repurchases of common stock 
Cash dividends 
Net proceeds from the sale of assets held for sale 
Other   

  Change in cash and cash equivalents 

capital  adjustment  of  $0.7  million.  Our  gain  on  the  sale  of  TFX, 
net of transaction costs, was $7.0 million. Total transaction costs 
were $2.2 million, which primarily includes legal and broker fees 
and transaction bonuses. Due to the sale of TFX, we finalized the 
settlement  of  a  contingent  consideration  liability  related  to  the 
acquisition of TFX in 2014 and paid $0.6 million during the year 
ended December 31, 2019.

The  effective  tax  rates  for  discontinued  operations,  including 
the gain on sale of discontinued operations, for the years ended 
December 31, 2019 and 2018 were  4.4% and 23.4%, respectively. 
There was no activity relating to discontinued operations in 2020. 
The GS effective tax rate for 2019 was low because of the minimal 
income tax obligation for the sale of KGS due to the efficient tax 
structure of the transaction. The GS effective tax rate for 2018 was 
positively impacted by the TCJA. The GS effective tax rate for 2017 
was unfavorably impacted by the revaluation of our net deferred 
tax assets as a result of the TCJA.

NON-GAAP FINANCIAL MEASURES

Free Cash Flow. “Free Cash Flow”, a non-GAAP financial measure, 
is defined by Kforce as net cash provided by operating activities 
determined  in  accordance  with  GAAP,  less  capital  expenditures. 
Management believes this provides an additional way of viewing 
our liquidity that, when viewed with our GAAP results, provides a 
more complete understanding of factors and trends affecting our 
cash flows and is useful information to investors as it provides a 
measure of the amount of cash generated from the business that 
can be used for strategic opportunities including investing in our 
business,  making  acquisitions,  repurchasing  common  stock  or 
paying dividends. Free cash  flow  has  limitations  due to  the fact 
that  it  does  not  represent  the  residual  cash  flow  available  for 
discretionary expenditures. Therefore, we believe it is important 
to  view  free  cash  flow  as  a  complement  to  our  Consolidated 
Statements of Cash Flows. Free cash flows includes results from 
discontinued operations for the years ended December 31, 2020, 
2019 and 2018.

2020  
$  56,039 
27,582  
25,538  

109,159  
(6,475)  

102,684  
(4,000)  
35,000  
(35,613)  
(16,787)  
3,548 
(1,177)  

2019 

$ 130,862   
(51,650) 
(12,595) 

66,617 
(10,359) 

56,258 
(9,000) 
(6,800) 
(124,453) 
(16,608) 
122,544 
(2,222) 

2018

$ 57,980
22,643 
7,100

87,723
(5,170)

82,553
— 
(44,723)
(22,187)
(14,871) 
1,000  
(2,039)

$  83,655  

$   19,719 

$     (267)

KFORCE INC. AND SUBSIDIARIES  17

 
 
Adjusted  EBITDA.  “Adjusted  EBITDA”,  a  non-GAAP  financial 
measure,  is  defined  by  Kforce  as  net  income  before  income 
from  discontinued  operations,  net  of  tax,  depreciation  and 
amortization,  stock-based  compensation  expense,  interest 
expense, net, income tax expense and loss from equity method 
investment. Adjusted EBITDA should not be considered a measure 
of  financial  performance  under  GAAP.  Items  excluded  from 
Adjusted  EBITDA  are  significant  components  in  understanding 
and  assessing  our  past  and  future  financial  performance,  and 
this presentation should not be construed as an inference by us 
that our future results will be unaffected by those items excluded 
from Adjusted EBITDA. Adjusted EBITDA is a key measure used 
by management to assess our operations including our ability to  
generate cash flows and our ability to repay our debt obligations. 
Management  believes  it  is  useful  information  to  investors  as  it 
provides a good metric of our core profitability in comparing our 

performance to our competitors, as well as our performance over  
different time periods. The measure should not be considered in 
isolation or as an alternative to net income, cash flows or other 
financial  statement  information  presented  in  the  consolidated 
financial  statements  as  indicators  of  financial  performance  
or liquidity. The measure is not determined in accordance with GAAP 
and is susceptible to varying calculations, and as presented, may 
not be comparable to similarly titled measures of other companies.
In addition, although we excluded amortization of stock-based 
compensation  expense  because  it  is  a  non-cash  expense,  we 
expect to continue to incur stock-based compensation in the future 
and the associated stock issued may result in an increase in our 
outstanding shares of stock, which may result in the dilution of 
our shareholder ownership interest. We suggest that you evaluate 
these items and the potential risks of excluding such items when 
analyzing our financial position.

The following table presents Adjusted EBITDA and includes a reconciliation of Adjusted EBITDA to net income (in thousands):

Years Ended December 31, 

Net income 
Income from discontinued operations, net of tax  

Income from continuing operations  
Depreciation and amortization 
Stock-based compensation expense 
Interest expense, net 
Income tax expense 
Loss from equity method investment  

Adjusted EBITDA 

2020 
$56,039 
— 

56,039 
5,255 
11,595 
3,396 
19,173 
1,681 
$97,139 

2019 

$130,862 
76,296 

54,566 
6,050 
9,825 
2,586 
16,830 
831 

2018

$57,980
7,104

50,876 
6,836
8,489 
4,468 
17,004 
—

$  90,688 

$87,673

  Adjusted EBITDA, for the year ended December 31, 2019, was 
negatively impacted by $2.0 million of severance and other costs 
due to actions taken as a result of the KGS divestiture.

LIQUIDITY AND CAPITAL RESOURCES

To meet our capital and liquidity requirements, we primarily rely 
on  operating  cash  flow,  as  well  as  borrowings  under  our  credit 
facility. At December 31, 2020 and 2019, we had $103.5 million 
and  $19.8  million,  respectively,  in  cash  and  cash  equivalents, 
which consisted primarily of government money market funds. At 
December 31, 2020, Kforce had $230.7 million in working capital 
compared to $160.3 million at December 31, 2019.

Cash Flows

Our business has historically generated a significant amount of 
operating cash flows, which gives us a great opportunity to balance 
deploying available capital towards (i) investing in our infrastructure 
to allow sustainable growth via capital expenditures, (ii) our dividend 
and  share  repurchase  programs,  and  (iii)  maintaining  sufficient 
liquidity to complete acquisitions or other strategic investments.

The following table presents a summary of our net cash flows 

from operating, investing and financing activities (in thousands):

Years Ended December 31, 

2020 

2019 

2018

Cash Provided by (Used in)
  Operating activities 
Investing activities 
  Financing activities 

Change in cash and  
  cash equivalents 

$109,159   $    66,617 
(6,927)  103,185 
(150,083) 

(18,577) 

$ 87,723
(4,170)
(83,820)

$  83,655  $    19,719 

$    (267)

Our  Consolidated  Statements  of  Cash  Flows  are  presented 
on  a  combined  basis  (continuing  operations  and  discontinued 
operations). As previously discussed, the GS segment was sold and 
has been reflected as discontinued operations. The absence of cash 
flows from the GS segment is not expected to have a significant 
effect on the future liquidity, financial position or capital resources 
of Kforce. 

18  KFORCE INC. AND SUBSIDIARIES

 
 
The following table provides information for the total operating 

and investing cash flows for the GS segment (in thousands):

The following table presents the cash flow impact of the common 
stock  repurchase  activity  for  the  years  ended  December  31  
(in thousands):

Years Ended December 31, 

2020 

2019 

2018

Cash Provided by (Used in)
  GS Operating Activities 

$ —  $     4,547 

  $10,937

  GS Investing Activities 

$ —  $117,798 

$    (927)

Operating Activities

Cash provided by operating activities was $109.2 million during 
the year ended December 31, 2020, as compared to $66.6 million 
during the year ended December 31, 2019. Our largest source of 
operating cash flows is the collection of trade receivables, and our 
largest use of operating cash flows is the payment of our associate 
and consultant compensation. The increase was primarily driven 
by the deferral of the employer portion of social security taxes, 
which  amounted  to  $38.6  million,  which  will  be  paid  equally  in 
2021 and 2022 as prescribed by the CARES Act, continued positive 
performance of our accounts receivable portfolio and profitable 
revenue growth.

Investing Activities

Cash  used  in  investing  activities  was  $6.9  million  during  the 
year  ended  December  31,  2020,  as  compared  to  cash  provided 
by  investing  activities  of  $103.2  million  during  the  year  ended 
December 31, 2019, which includes capital expenditures. Cash flows 
from investing activities for the year ended December 31, 2020 
includes the receipt of proceeds from the sale of assets held within 
the Rabbi Trust, as well as capital investments in our WorkLLama 
joint venture. Cash flows from investing activities during the year 
ended December 31, 2019, include the net proceeds from the sale 
of assets held for sale, as well as capital invested in WorkLLama. 
We expect to continue selectively investing in our infrastructure, 
primarily  focusing  on  implementing  new  and  upgrading  existing 
technologies that we expect will provide the most benefit. 

Financing Activities

Cash used in financing activities was $18.6 million during the year 
ended December 31, 2020, as compared to $150.1 million during 
the year ended December 31, 2019. This was primarily driven by  
the $35.0 million draw down on our Credit Facility during the year 
ended December 31, 2020, partially offset by a decrease in cash  
used for repurchases of common stock to conserve our liquidity 
during the pandemic. 

Open market repurchases 
Repurchase of shares related  
    to tax withholding  
    requirements for vesting of  
    restricted stock 

Total cash flow impact  
    of common stock  
    repurchases 
Cash paid in current year for  
  settlement of prior year  

2020 

2019 

2018

$ 29,386  $ 118,324 

$ 16,069

6,227 

6,129 

6,118

$35,613  $124,453 

$22,187

repurchases 

$        —  $        556 

$   3,323

During the years ended December 31, 2020, 2019 and 2018, 
Kforce declared and paid dividends of $16.8 million ($0.80 per 
share), $16.6 million ($0.72 per share) and $14.9 million ($0.60 
per  share),  respectively.  On  February  5,  2021,  Kforce’s  Board 
approved a 15% increase to the Company’s quarterly dividend 
from  $0.20  per  share  to  $0.23  per  share.  The  declaration, 
payment and amount of future dividends are discretionary and 
will be subject to determination by Kforce’s Board each quarter 
following its review of, among other things, the Firm’s current 
and expected financial performance as well as the ability to pay 
dividends under applicable law.

We believe that existing cash and cash equivalents, cash flow 
from operations and available borrowings under our credit facility 
will be adequate to meet the capital expenditure and working capital 
requirements of our operations for at least the next 12 months. 
However, a material deterioration in the economic environment or 
market conditions, among other things, could negatively impact 
operating results and liquidity, as well as the ability of our lenders 
to fund borrowings. Actual results could also differ materially from 
those indicated as a result of a number of factors, including the 
use of currently available resources for potential acquisitions and 
additional stock repurchases.

Credit Facility

On May 25, 2017, the Firm entered into a credit agreement with 
Wells Fargo Bank, National Association, as administrative agent, 
Wells Fargo Securities, LLC, as lead arranger and bookrunner, Bank 
of America, N.A., as syndication agent, Regions Bank and BMO Harris 
Bank, N.A., as co-documentation agents, and the lenders referred 
to therein (the “Credit Facility”). The maturity date of the Credit 
Facility is May 25, 2022. Borrowings under the Credit Facility are 
secured by substantially all of the tangible and intangible assets of 
the Firm, excluding the Firm’s corporate headquarters and certain 
other designated collateral. Refer to Note 14 — “Credit Facility” in 
the Notes to Consolidated Financial Statements, included in this 
Annual  Report,  for  a  complete  discussion  of  our  Credit  Facility. 
As  of  December  31,  2020,  $100.0  million  was  outstanding  and 
$198.5 million, subject to certain covenants, was available and as 
of December 31, 2019, $65.0 million was outstanding under the 
Credit Facility.

KFORCE INC. AND SUBSIDIARIES  19

 
 
 
 
Kforce  entered  into  two  forward-starting  interest  rate  swap 
agreements  (the  “Swaps”)  to  mitigate  the  risk  of  rising  interest 
rates and the Swaps have been designated as a cash flow hedges. 
Refer to Note 15 — “Derivative Instrument and Hedging Activity” 
in  the  Notes  to  Consolidated  Financial  Statements,  included  in 
this Annual Report, for a complete discussion of the Swaps. As of 
December 31, 2020 and 2019, the fair value of the Swaps was a 
liability of $1.8 million and $0.2 million, respectively.

Stock Repurchases

The following table presents the open market repurchase activity 
under the Board-authorized common stock repurchase program for 
the years ended December 31 (in thousands):

2020 (1)(2) 

  2019

Shares                $          Shares            $ 

Open market  

repurchases 

1,020 

$29,386  3,315  $117,768

(1)  In  March  2020,  the  Board  approved  an  increase  in  our  stock  repurchase 

authorization to an aggregate total of $100.0 million.

(2) In April 2020, we suspended open market stock repurchases.

As of December 31, 2020, $84.5 million remained available for 
further repurchases under the Board-authorized common stock 
repurchase program.

Off-Balance Sheet Arrangements

Kforce  provides  letters  of  credit  to  certain  vendors  in  lieu  of 
cash deposits. At December 31, 2020, Kforce had letters of credit 
outstanding for operating lease and insurance coverage deposits 
totaling $1.5 million. 

In June 2019, we entered into a joint venture whereby Kforce 
has a 50% noncontrolling interest in WorkLLama, a newly formed 
LLC that is accounted for as an equity method investment. Refer 
to Note 1 — “Summary of Significant Accounting Policies” in the 
Notes to Consolidated Financial Statements, included in this Annual 
Report,  which  discusses  a  contingent  obligation  related  to  this 
equity method investment. 

These off-balance sheet arrangements do not have a material 
impact on our liquidity or capital resources. These off-balance sheet 
arrangements do not provide financing, liquidity, market or credit 
risk support.

Contractual Obligations and Commitments

The following table presents our expected future contractual obligations as of December 31, 2020 (in thousands):

Credit facility (1) 
Operating lease obligations 
Finance lease obligations 
Purchase obligations (2) 
Notes and interest payable (3) 
Deferred compensation plans liability (4) 
Supplemental Executive Retirement Plan (5) 
Liability for unrecognized tax positions (6) 

Payments due by period

Total 

$107,847  
21,917  
131  
11,739  
224  
38,344  
24,967  
—  

Less than 
1 year 

$  2,554  
6,115  
88  
9,328  
224  
3,842  
—  
—  

1-3 Years 

$103,968  
4,390  
35  
1,786  
—  
6,035  
15,231  
—  

Total 

$205,169 

$22,151 

$131,445 

3-5 Years 

$   1,325 
8,968  
8  
625  
—  
5,953  
—  
—  

$16,879 

More than
5 years

$        — 
2,444 
— 
— 
— 
22,514
9,736 
—

$34,694

(1)  Our credit facility matures May 25, 2022. Our interest rate as of December 31, 2020 was used to forecast the expected future interest rate payments. These payments are 

inherently uncertain due to fluctuations in interest rates and outstanding borrowings that will occur over the remaining term of the credit facility.

(2) Purchase obligations include agreements to purchase goods and services that are enforceable, legally binding and specify all significant terms. 
(3)  Our notes payable as of December 31, 2020 relates to equipment financing arrangements and are classified in Other current liabilities if payable within the next year or in Other 
long-term liabilities if payable after the next year in the accompanying Consolidated Balance Sheets. The interest rate on the notes range from 2.58% to 2.71% and expire 
between April 2020 and October 2021. 

(4)  Kforce maintains various non-qualified deferred compensation plans pursuant to which eligible management and highly-compensated key employees may elect to defer all or 
part of their compensation to later years. These amounts are included in the accompanying Consolidated Balance Sheets and classified as Accounts payable and other accrued 
liabilities and Other long-term liabilities, as appropriate, and are payable based upon the elections of the plan participants (e.g. retirement, termination of employment, change-
in-control). Amounts payable upon the retirement or termination of employment may become payable during the next five years if covered employees schedule a distribution, 
retire or terminate during that time.

(5)  There is no funding requirement associated with our Supplemental Executive Retirement Plan (“SERP”) and, as a result, no contributions have been made through the year 
ended December 31, 2020. Kforce does not currently anticipate funding the SERP during 2021. Kforce has included the total undiscounted projected benefit payments, as 
determined at December 31, 2020, in the table above. 

(6)  Kforce’s liability for unrecognized tax positions, as of December 31, 2020, was $0.2 million. This balance has been excluded from the table above due to the significant uncertainty 

with respect to the timing and amount of settlement, if any.

20  KFORCE INC. AND SUBSIDIARIES

 
 
 
 
 
 
 
 
 
 
 
 
 
CRITICAL ACCOUNTING ESTIMATES

Accounting for Income Taxes

Our  significant  accounting  policies  are  discussed  in  Note  1  — 
“Summary  of  Significant  Accounting  Policies”  in  the  Notes  to 
Consolidated Financial Statements, included in this Annual Report. 
Our consolidated financial statements are prepared in accordance 
with GAAP. In connection with the preparation of our consolidated 
financial  statements,  we  are  required  to  make  assumptions  and 
estimates about future events, and apply judgments that affect 
the  reported  amount  of  assets,  liabilities,  revenues,  expenses 
and the related disclosures. We base our assumptions, estimates 
and judgments on historical experience, current trends and other 
factors  that  management  believes  to  be  relevant  at  the  time 
our consolidated financial statements are prepared. On a regular 
basis,  management  reviews  the  accounting  policies,  estimates, 
assumptions  and  judgments  to  ensure  that  our  consolidated 
financial statements are presented fairly and in accordance with 
GAAP. However, because future events and their effects cannot 
be determined with certainty, actual results could differ from our 
assumptions and estimates, and such differences could be material. 
Management  believes  that  the  following  accounting  estimates 
are the most critical to aid in fully understanding and evaluating 
our  reported  financial  results,  and  they  require  management’s 
most  difficult,  subjective  or  complex  judgments,  resulting  from 
the need to make estimates about the effect of matters that are 
inherently uncertain. We have not made any material changes in 
our accounting methodologies used in prior years. 

Allowance for Credit Losses

Management  performs  an  ongoing  analysis  of  factors  in 
establishing its allowance for doubtful accounts including recent 
write-off and delinquency trends, a specific analysis of significant 
receivable balances that are past due, the concentration of accounts 
receivable among clients and higher-risk sectors, and the current 
state of the U.S. economy. A 10% change in accounts reserved, 
at December 31, 2020, would have impacted our net income by 
approximately $0.3 million in 2020.

On January 1, 2020, we adopted an accounting standard that 
requires companies to estimate and recognize lifetime expected 
losses,  rather  than  incurred  losses,  which  results  in  the  earlier 
recognition  of  credit  losses  even  if  the  expected  risk  of  credit 
loss is remote. The accounting standard applies to most financial 
assets, including trade receivables and direct financing leases. The 
standard does not apply to the receivables arising from operating 
leases. Upon adoption of the new standard on January 1, 2020,  
we  recognized  a  credit  loss  adjustment  related  to  adoption  of 
this accounting standard as a cumulative adjustment to retained 
earnings. For details, refer to Note 5 — “Allowance for credit losses” 
in the Notes to Consolidated Financial Statements, included in this 
Annual Report.

Our  effective  income  tax  rate  is  influenced  by  tax  planning 
opportunities available to us in the various jurisdictions in which we 
conduct business. Significant judgment is required in determining 
our effective tax rate and in evaluating our tax positions, including 
those that may be uncertain.

We are also required to exercise judgment with respect to the 
realization of our net deferred tax assets. Management evaluates 
positive and negative evidence and exercises judgment regarding 
past and future events to determine if it is more likely than not that 
all or some portion of the deferred tax assets may not be realized. 
If appropriate, a valuation allowance is recorded against deferred 
tax assets to offset future tax benefits that may not be realized.  
A 0.5% change in our effective tax rate would have impacted our 
net income by approximately $0.4 million in 2020.

Refer to Note 7 — “Income Taxes” in the Notes to Consolidated 
Financial Statements, included in this Annual Report, for a complete 
discussion of the components of our income tax expense, as well 
as the temporary differences that exist as of December 31, 2020.

Equity Method Investment 

Initial Investment. In June 2019, we entered into a joint venture 
whereby Kforce has a 50% noncontrolling interest in WorkLLama, 
which is accounted for us as an equity method investment. Under 
the joint venture operating agreement, Kforce is obligated to make 
additional cash contributions subsequent to the initial contribution, 
contingent  on  certain  operational  and  financial  milestones. 
Management evaluated the probability of the achievement of these 
milestones and recorded the estimated future contributions as part 
of the initial investment.

Impairment  Assessment.  We  review  the  equity  method 
investment  for  impairment  whenever  events  or  changes  in 
circumstances indicate that the carrying amount of the investment 
may not be recoverable. An impairment loss is recognized in the event 
that an other-than-temporary decline in fair value of an investment 
occurs. Management’s estimate of fair value of an investment is 
based on the income approach and/or market approach. For the 
income  approach,  we  utilize  estimated  discounted  future  cash 
flows expected to be generated by the investee. For the market  
approach,  we  utilize  market  multiples  of  revenue  and  earnings 
derived  from  comparable  publicly-traded  companies.  These 
types  of  analyses  contain  uncertainties  because  they  require 
management  to  make  significant  assumptions  and  judgments 
including:  (1)  an  appropriate  rate  to  discount  the  expected 
future  cash  flows;  (2)  the  inherent  risk  in  achieving  forecasted  
for  future  economic  cycles;  (5)  market  comparable  companies 
and  appropriate  adjustments  thereto;  and  (6)  market  multiples. 
Changes  in  key  assumptions  about  the  financial  condition  of  an 
investee or actual conditions that differ from estimates could result 
in an impairment charge. 
  Refer to Note 1 — “Summary of Significant Accounting Policies” 
in the Notes to Consolidated Financial Statements, included in this 
Annual  Report,  for  a  complete  discussion  of  our  equity  method 
investment.

KFORCE INC. AND SUBSIDIARIES  21

 
 
Our  self-insured  liabilities  contain  uncertainties  because 
management  is  required  to  make  assumptions  and  to  apply 
judgment to estimate the ultimate total cost to settle reported 
claims and claims incurred but not reported (“IBNR”) as of the 
balance sheet date. A 10% change in our self-insured liabilities 
related to health insurance, as of December 31, 2020, would have 
impacted our net income by approximately $0.5 million in 2020.

Defined Benefit Pension Plan

The  SERP  is  a  defined  benefit  pension  plan  that  benefits 
certain named executive officers. The SERP was not funded as of 
December 31, 2020 or 2019. When estimating the obligation for 
our pension benefit plan, management is required to make certain 
assumptions and to apply judgment with respect to determining 
an  appropriate  discount  rate,  bonus  percentage  assumptions 
and  expected  effect  of  future  compensation  increases  for  the 
participants in the plan.

A 10% change in the discount rate used to measure the net 
periodic pension cost for the SERP would have had an insignificant 
impact on our net income in 2020. 

Refer to Note 13 — “Employee Benefit Plans” in the Notes to 
Consolidated Financial Statements, included in this Annual Report, 
for a complete discussion of the terms of this plan.

 NEW ACCOUNTING STANDARDS

Refer to Note 1 — “Summary of Significant Accounting Policies” 
in the Notes to Consolidated Financial Statements, included in this 
Annual Report, for a discussion of new accounting standards. 

Goodwill Impairment

Goodwill is tested at the reporting unit level which is generally 
an operating segment, or one level below the operating segment 
level, where a business operates and for which discrete financial 
information is available and reviewed by segment management. 
We evaluate goodwill for impairment annually or more frequently 
whenever events or circumstances indicate that the fair value 
of a reporting unit is below its carrying value. We monitor the 
existence  of  potential  impairment  indicators  throughout  the 
year.  It  is  our  policy  to  conduct  impairment  testing  based  on 
our  current  business  strategy  in  light  of  present  industry  and 
economic conditions, as well as future expectations.

When performing a quantitative assessment, we determine the 
fair value of our reporting units using widely accepted valuation 
techniques,  including  the  discounted  cash  flow,  guideline 
transaction  and  guideline  company  methods.  These  types  of 
analyses contain uncertainties because they require management 
to  make  significant  assumptions  and  judgments  including:  
(1) an appropriate rate to discount the expected future cash flows; 
(2) the inherent risk in achieving forecasted operating results;  
(3) long-term growth rates; (4) expectations for future economic 
cycles;  (5)  market  comparable  companies  and  appropriate 
adjustments thereto; and (6) market multiples. When performing 
a  qualitative  assessment,  we  assess  qualitative  factors  to 
determine  whether  the  existence  of  events  or  circumstances 
indicated that it was more likely than not that the fair value of 
the reporting unit was less than its carrying amount.

Refer  to  Note  9  —  “Goodwill”  in  the  Notes  to  Consolidated 
Financial Statements, included in this Annual Report, for a complete  
discussion of the valuation methodologies employed.

Self-Insured Liabilities

We are self-insured for certain losses related to health insurance 
claims  that  are  below  insurable  limits.  However,  we  obtain 
third-party insurance coverage to limit our exposure to claims 
in  excess  of  insurable  limits.  When  estimating  our  self-insured 
liabilities, we consider a number of factors, including historical 
claims experience, plan structure, internal claims management 
activities, demographic factors and severity factors. Periodically, 
management reviews its assumptions to determine the adequacy 
of our self-insured liabilities.

22  KFORCE INC. AND SUBSIDIARIES

MANAGEMENT REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING

The management of Kforce is responsible for establishing and maintaining adequate internal control over financial reporting as 
defined in Rules 13a-15(f) of the Exchange Act. Kforce’s internal control system was designed to provide reasonable assurance to 
Kforce’s management and the Board regarding the preparation and fair presentation of published financial statements.

All internal control systems, no matter how well designed, have inherent limitations. Therefore, even those systems determined to be 

effective can provide only reasonable assurance with respect to financial statement preparation and presentation.

Under  the  supervision  and  with  the  participation  of  the  CEO  and  the  CFO,  Kforce’s  management  assessed  the  effectiveness  of 
Kforce’s internal control over financial reporting as of December 31, 2020. In making this assessment, it used the criteria set forth by 
the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in Internal Control — Integrated Framework (2013). 
Based on our assessment we believe that, as of December 31, 2020, Kforce’s internal control over financial reporting is effective based 
on those criteria.

Kforce’s independent registered public accounting firm, Deloitte & Touche LLP, has issued an audit report on our internal control over 

financial reporting, which is included herein.

KFORCE INC. AND SUBSIDIARIES  23

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Stockholders and Board of Directors of Kforce Inc.

Opinions on the Financial Statements and Internal Control over Financial Reporting
  We have audited the accompanying consolidated balance sheets of Kforce Inc. and subsidiaries (“Kforce”) as of December 31, 2020 
and 2019, the related consolidated statements of operations and comprehensive income, changes in stockholders’ equity, and cash 
flows,  for  each  of  the  three  years  in  the  period  ended  December  31,  2020,  and  the  related  notes  (collectively  referred  to  as  the 
“financial statements”). We also have audited Kforce’s internal control over financial reporting as of December 31, 2020, based on 
criteria established in Internal Control — Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the 
Treadway Commission (COSO). 

In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of Kforce as 
of December 31, 2020 and 2019, and the results of its operations and its cash flows for each of the three years in the period ended 
December 31, 2020, in conformity with accounting principles generally accepted in the United States of America. Also, in our opinion, 
Kforce maintained, in all material respects, effective internal control over financial reporting as of December 31, 2020, based on criteria 
established in Internal Control — Integrated Framework (2013) issued by COSO. 

Change in Accounting Principle
  Effective January 2019, Kforce adopted the FASB’s new standard related to leases using the optional transition method without 
retrospective application to comparative periods. 

Basis for Opinions
  Kforce’s management is responsible for these financial statements, for maintaining effective internal control over financial reporting, 
and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management 
Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on these financial statements and an 
opinion on Kforce’s internal control over financial reporting based on our audits. We are a public accounting firm registered with the 
Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to Kforce in 
accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission 
and the PCAOB.
  We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audits to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error 
or fraud, and whether effective internal control over financial reporting was maintained in all material respects. 
  Our audits of the financial statements included performing procedures to assess the risks of material misstatement of the financial 
statements, whether due to error or fraud, and performing procedures to respond to those risks. Such procedures included examining, 
on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the 
accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial 
statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial 
reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of 
internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in 
the circumstances. We believe that our audits provide a reasonable basis for our opinions. 

Definition and Limitations of Internal Control over Financial Reporting 
  A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability 
of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally  accepted 
accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to 
the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the 
company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements 
in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only 
in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding 
prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect 
on the financial statements. 
  Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections 
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes 
in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Critical Audit Matter
  The critical audit matter communicated below is a matter arising from the current-period audit of the financial statements that 
was communicated or required to be communicated to the audit committee and that (1) relates to accounts or disclosures that are 
material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of  

24  KFORCE INC. AND SUBSIDIARIES

 
critical  audit  matters  does  not  alter  in  any  way  our  opinion  on  the  financial  statements,  taken  as  a  whole,  and  we  are  not,  by 
communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures 
to which it relates.

Equity Method Investment — Refer to Note 1 to the Consolidated Financial Statements

Critical Audit Matter Description

In  June  2019,  Kforce  entered  into  a  joint  venture  whereby  Kforce  has  a  50%  noncontrolling  ownership  in  WorkLLama,  LLC 
(“WorkLLama”). The noncontrolling interest in WorkLLama, a variable interest entity, is accounted for as an equity method investment. 
Under the equity method, the investment carrying value is recorded at cost and adjusted for the proportionate share of earnings or 
losses. Management reviews the equity method investment for impairment whenever events or changes in circumstances indicate that 
the carrying amount of the investment may not be recoverable. An impairment loss would be recognized in the event that an other-
than-temporary decline in fair value of an investment occurs. Management’s estimate of fair value of an investment is based on the 
income approach and/or market approach, which requires management to make significant estimates and assumptions related to the 
discount rate and forecasted operating results for WorkLLama. Changes in these assumptions could have a significant impact on either 
the fair value, the amount of any impairment charge, or both. The balance of the investment in WorkLLama of $10.5 million was included 
in Other assets, net in the Consolidated Balance Sheet at December 31, 2020. 
  We identified management’s quantitative impairment analysis for the equity method investment in WorkLLama as a critical audit 
matter because of the significant amount of judgment required by management to estimate the fair value of WorkLLama. This required 
a high degree of auditor judgment and an increased extent of effort, including the need to involve fair value specialists, when performing 
audit procedures to evaluate the reasonableness of management’s estimates and assumptions related to the selection of the discount 
rate and forecasted operating results.

How the Critical Audit Matter Was Addressed in the Audit
  Our audit procedures related to the discount rate and forecasted operating results used by management to estimate the fair value 
of WorkLLama included the following, among others:

 We tested the effectiveness of controls over management’s impairment evaluation, including those over the discount rate and 
forecasted operating results. ent, we evaluated the reasonableness of management’s revenue forecasts as follows:
 Due to the lack of operating history available for the equity method investment, we evaluated the reasonableness of management’s 
forecasts as follows:

 Obtained an understanding of and performed audit procedures over management’s forecasting process, including the sources 
of information used, the underlying significant assumptions, and sensitivity to changes in these significant assumptions. 
 Compared the forecast to (1) internal communications to management and Board of Directors, (2) current year operating 
results, and (3) forecasted information included in analyst and industry reports for the Company.

 With the assistance of our fair value specialists, we evaluated the reasonableness of the valuation methodology and assumptions 
used to determine the fair value of WorkLLama, such as the discount rate, by:

  Testing the underlying source information and mathematical accuracy of the calculations.
 Developing a range of independent estimates and comparing those to the assumptions used by management. 
 For the discount rate, we compared the amount used by management to the amounts associated with other companies with 
a similar risk profile, and
 Evaluating  the  interaction  between  the  discount  rate  and  the  forecasts  to  understand  and  sensitize  management’s 
assumptions regarding risk inherent in the forecast.

Tampa, Florida
February 26, 2021

We have served as Kforce’s auditor since 2000.

KFORCE INC. AND SUBSIDIARIES  25

 
CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME

(In thousands, except per share amounts) 

Years Ended December 31, 

Revenue 
Direct costs 

Gross profit 
Selling, general and administrative expenses 
Depreciation and amortization 

Income from operations 
Other expense, net 

Income from continuing operations, before income taxes 
Income tax expense 

Income from continuing operations 
Income from discontinued operations, net of tax 

Net income  
Other comprehensive (loss) income: 
  Defined benefit pension plans, net of tax 
  Change in fair value of interest rate swap, net of tax  

Comprehensive income 

Earnings per share — basic: 
  Continuing operations 
  Discontinued operations 

Earnings per share — basic 

Earnings per share — diluted: 
  Continuing operations 
  Discontinued operations 

Earnings per share — diluted 

Weighted average shares outstanding — basic 
Weighted average shares outstanding — diluted 

The accompanying notes are an integral part of these consolidated financial statements.

2020 

2019 

2018

$1,397,700  
1,001,476  

$1,347,387 
952,349  

$1,303,937 
917,450 

396,224  
310,713  
5,255  

80,256  
5,044  

75,212  
19,173  

56,039  
—  

56,039  

(1,706) 
(1,191) 

395,038  
314,167  
6,050  

74,821  
3,425  

71,396  
16,830  

54,566  
76,296  

130,862  

386,487 
307,250 
6,836 

72,401 
4,521 

67,880 
17,004 

50,876 
7,104 

57,980 

(2,183)  
(807)  

881
315 

$      53,142  

$    127,872  

$      59,176 

$2.67  
—   

$2.67  

$2.62  
 —  

$2.62  

20,983  
21,395  

$2.35  
3.29  

$5.64  

$2.29  
3.21  

$5.50  

23,186  
23,772  

$2.05
0.29 

$2.34 

$2.02 
0.28 

$2.30 

24,738 
25,251 

26  KFORCE INC. AND SUBSIDIARIES

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED BALANCE SHEETS

(In thousands) 

December 31, 

ASSETS
Current assets: 

Cash and cash equivalents 
Trade receivables, net of allowances of $3,204 and $2,078, respectively 
Prepaid expenses and other current assets 

  Total current assets 

Fixed assets, net 
Other assets, net 
Deferred tax assets, net 
Goodwill

Total assets 

LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities: 

Accounts payable and other accrued liabilities 
Accrued payroll costs 
Current portion of operating lease liabilities  
Other current liabilities 
Income taxes payable 

  Total current liabilities 

Long-term debt — credit facility 
Other long-term liabilities 

Total liabilities 

Commitments and contingencies (Note 18) 

Stockholders’ equity: 

Preferred stock, $0.01 par; 15,000 shares authorized, none issued and outstanding 
Common stock, $0.01 par; 250,000 shares authorized, 72,600 and 72,202 issued and  
  outstanding, respectively 
Additional paid-in capital 
Accumulated other comprehensive loss 
Retained earnings 
Treasury stock, at cost; 50,427 and 49,277 shares, respectively 

Total stockholders’ equity 

Total liabilities and stockholders’ equity 

The accompanying notes are an integral part of these consolidated financial statements.

2020

2019

$  103,486  
228,373  
7,033  

$    19,831  
217,929  
7,475  

338,892  
26,804  
77,575  
10,738  
25,040  

245,235  
29,975  
72,838  
8,037  
25,040  

$  479,049  

$  381,125 

$    35,533  
65,849  
5,520  
300  
964  

108,166  
100,000  
90,948  

299,114  

$    33,232  
44,001  
5,685  
1,168  
878  

84,964  
65,000  
63,898  

213,862  

—  

—  

726  
472,378  
(4,423) 
388,645  
(677,391) 

722  
459,545  
(1,526)  
350,545  
(642,023)

179,395  

167,263  

$  479,049  

$  381,125  

KFORCE INC. AND SUBSIDIARIES  27

CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY

(In thousands) 

Balance, December 31, 2017
Net income
Cumulative effect of revenue recognition accounting standard, net of tax of $63
Issuance for stock-based compensation and dividend equivalents, net of forfeitures
Exercise of stock options
Stock-based compensation expense
Employee stock purchase plan
Dividends ($0.60 per share)
Defined benefit pension plans, net of tax benefit of $314
Change in fair value of interest rate swap, net of tax of $107
Repurchases of common stock

Balance, December 31, 2018
Net income
Reclassification of stranded tax effects (Note 1)
Issuance for stock-based compensation and dividend equivalents, net of forfeitures
Exercise of stock options
Stock-based compensation expense
Employee stock purchase plan
Dividends ($0.72 per share)
Defined benefit pension plan, no tax benefit 
Change in fair value of interest rate swap, net of tax of $272
Repurchases of common stock

Balance, December 31, 2019
Net income
Adoption of new accounting standard (Note 5), net of tax of $75
Issuance for stock-based compensation and dividend equivalents, net of forfeitures
Stock-based compensation expense
Employee stock purchase plan
Dividends ($0.80 per share)
Defined benefit pension plan, no tax benefit
Change in fair value of interest rate swap, net of tax benefit of $404
Repurchases of common stock

Balance, December 31, 2020

The accompanying notes are an integral part of these consolidated financial statements.

71,494 
— 
— 
357 
5 
— 
— 
— 
— 
— 
— 

71,856 
— 
— 
346 
— 
— 
— 
— 
— 
— 
— 

72,202 
— 
— 
398 
— 
— 
— 
— 
— 
— 

72,600 

Common Stock

Shares                         Amount

Additional 
Paid-In 
Capital

Accumulated Other 
Comprehensive
Income (Loss)

$715 
— 
— 
4 
— 
— 
— 
— 
— 
— 
— 

719 
— 
— 
3 
— 
— 
— 
— 
— 
— 
— 

722 
— 
— 
4 
— 
— 
— 
— 
— 
— 

$437,394 
— 
— 
762 
46 
8,797 
338 
— 
— 
— 
— 

447,337 
— 
— 
846 
— 
11,007 
355 
— 
— 
— 
— 

459,545 
— 
— 
934 
11,595 
304 
— 
— 
— 
— 

$     100 
— 
— 
— 
— 
— 
— 
— 
881 
315 
— 

1,296 
— 
168 
— 
— 
— 
— 
— 
(2,183)
(807)
— 

(1,526)
— 
— 
— 
— 
— 
— 
(1,706)
(1,191)
— 

Retained 
Earnings

$195,143 
57,980 
(179)
(766)
— 
— 
— 
(14,870)
— 
— 
— 

237,308 
130,862 
(168)
(849)
— 
— 
— 
(16,608)
— 
— 
— 

350,545 
56,039 
(214)
(938)
— 
— 
(16,787)
— 
— 
— 

Treasury Stock

Shares                        Amount

Total 
Stockholders’
Equity

45,167 
— 
— 
— 
1 
— 
(19)
— 
— 
— 
673 

45,822 
— 
— 
— 
— 
— 
(17)
— 
— 
— 
3,472 

49,277 
— 
— 
— 
— 
(19)
— 
— 
— 
1,169 

50,427 

$(499,075)
— 
— 
— 
(46)
— 
211 
— 
— 
— 
(19,419)

(518,329)
— 
— 
— 
— 
— 
203 
— 
— 
— 
(123,897)

(642,023)
— 
— 
— 
— 
245 
— 
— 
— 
(35,613)

$  134,277 
57,980 
(179)
— 
— 
8,797 
549 
(14,870)
881 
315 
(19,419)

168,331 
130,862 
— 
— 
— 
11,007 
558 
(16,608)
(2,183)
(807)
(123,897)

  167,263 
56,039 
(214)
— 
11,595 
549 
(16,787)
(1,706)
(1,191)
(35,613)

$(677,391)

$  179,935 

$726 

$472,378 

$(4,423)

$388,645 

28  KFORCE INC. AND SUBSIDIARIES
28  KFORCE INC. AND SUBSIDIARIES

KFORCE INC. AND SUBSIDIARIES  29

KFORCE INC. AND SUBSIDIARIES  29

 
CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands) 

Years Ended December 31, 
Cash flows from operating activities: 

2020

2019

2018

Net income 
Adjustments to reconcile net income to cash provided by operating activities: 

$  56,039  

$ 130,862 

$   57,980  

Gain on sale of assets held for sale 
Deferred income tax provision, net 
Provision for bad debts 
Depreciation and amortization 
Stock-based compensation expense 
Defined benefit pension plans expense 
Loss on deferred compensation plan investments, net 
Loss on disposal or impairment of assets 
Noncash lease expense 
Loss on equity method investment 
Contingent consideration liability remeasurement and other 

(Increase) decrease in operating assets 

Trade receivables, net 

  Other assets 
Increase (decrease) in operating liabilities 

Accrued payroll costs 
Other liabilities 

Cash provided by operating activities 

Cash flows from investing activities: 

Capital expenditures 
Equity method investment 
Net proceeds from the sale of assets held for sale 

Cash provided by (used in) investing activities 

Cash flows from financing activities: 

Proceeds from credit facility 
Payments on credit facility 
Payments on other financing arrangements, payment of 
  contingent consideration liability and other 
Repurchases of common stock 
Cash dividends 

Cash used in financing activities 

Change in cash and cash equivalents 
Cash and cash equivalents at beginning of year 

Cash and cash equivalents at end of year 

Supplemental Disclosure of Cash Flow Information 
Cash paid during the year for: 

Income taxes (1) 
Operating lease liabilities  
Interest, net 

Non-Cash Financing and Investing Transactions: 
ROU assets obtained from operating leases 
Employee stock purchase plan 
Unsettled repurchases of common stock 

—  
(2,298) 
2,130  
5,255  
11,595  
842  
702  
1,822  
5,499  
1,681  
354  

(12,863) 
(4,485) 

22,397  
20,489  
109,159  

(6,475)
(4,000) 
3,548  
(6,927) 

35,000  
—  

(1,177)
(35,613) 
(16,787) 
(18,577) 
83,655  
19,831  
$103,486  

$  21,737  
7,330  
2,574  

$     5,695  
549  
—  

(79,318) 
(49)
1,209  
6,481  
9,912  
862  
245  
1,084  
6,282  
831  
811  

(5,360)
(9,639) 

4,567  
(2,163) 

66,617  

(10,359)
(9,000) 
122,544  

103,185  

— 
989
1,820 
8,265 
8,797 
1,821 
563  
38 
— 
— 
350 

(10,851)
5,741  

1,350 
10,860 

87,723 

(5,170)
— 
1,000 

(4,170)

80,100  
(86,900) 

450,400 
(495,123) 

(2,222)
(124,453)
(16,608)

(150,083)

19,719  
112  

(2,039)
(22,187)
(14,871)

(83,820)

(267)
379 

$    19,831 

$          112

$    24,935 
8,186  
1,480  

$    13,442
— 
3,814 

$       9,205  
558  
—  

$             — 
549 
556 

(1) During the year ended December 31, 2018, cash provided by operating activities included the receipt of an income tax refund in the amount of $6.8 million.

The accompanying notes are an integral part of these consolidated financial statements.

30  KFORCE INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Flex Revenue

Basis of Presentation
  The  consolidated  financial  statements  have  been  prepared 
in  conformity  with  Generally  Accepted  Accounting  Principles 
(“GAAP”) and the rules of the Securities and Exchange Commission 
(“the SEC”).
  Certain prior year amounts have been reclassified to conform 
with  the  current  period  presentation  for  amounts  related  to 
discontinued  operations.  Refer  to  Note  2  —  “Discontinued 
Operations” for further information.

Principles of Consolidation
  The  consolidated  financial  statements  include  the  accounts 
of Kforce Inc. and its subsidiaries. All intercompany transactions 
and balances have been eliminated in consolidation. References 
in  this  document  to  “Kforce,”  the  “Company,”  “we,”  the  “Firm,” 
“management,”  “our”  or  “us”  refer  to  Kforce  Inc.  and  its 
subsidiaries, except where the context indicates otherwise. 

Use of Estimates
  The  preparation  of  financial  statements  in  conformity  with 
GAAP requires management to make estimates and assumptions 
that  affect  the  reported  amounts  of  assets  and  liabilities  and 
disclosure of contingent assets and liabilities at the date of the 
financial statements and the reported amounts of revenues and 
expenses during the reporting period. The most critical of these 
estimates and assumptions relate to the following: allowance for 
credit  losses;  income  taxes;  self-insured  liabilities  for  workers’ 
compensation and health insurance; obligations for the pension 
plan;  and  the  impairment  of  goodwill,  other  long-lived  assets 
and  the  equity  method  investment.  Although  these  and  other 
estimates  and  assumptions  are  based  on  the  best  available 
information,  actual  results  could  be  materially  different  from 
these estimates.

Revenue Recognition
  All  of  our  revenue  and  trade  receivables  are  generated  from 
contracts with customers and our revenues are derived from U.S. 
domestic operations. 
  Revenue  is  recognized  when  control  of  the  promised  services 
is  transferred  to  our  customers  at  an  amount  that  reflects  the 
consideration to which we expect to be entitled to in exchange for 
those services. Revenue is recorded net of sales or other transaction 
taxes collected from clients and remitted to taxing authorities. 
  For  substantially  all  of  our  revenue  transactions,  we  have 
determined that the gross reporting of revenues as a principal, 
versus net as an agent, is the appropriate accounting treatment 
because Kforce: (i) is primarily responsible for fulfilling the promise 
to provide the specified service to the customer; (ii) has discretion 
in selecting and assigning the temporary workers to particular 
jobs  and  establishing  the  bill  rate;  and  (iii)  bears  the  risk  and 
rewards of the transaction, including credit risk if the customer 
fails to pay for services performed.

Substantially all of our Flex revenue is recognized over time 
as temporary staffing services are provided by our consultants 
at  the  contractually  established  bill  rates,  net  of  applicable 
variable consideration, such as customer rebates and discounts. 
Reimbursements of travel and out-of-pocket expenses (“billable 
expenses”) are also recorded within Flex revenue when incurred 
and the equivalent amount of expense is recorded in Direct costs 
in the Consolidated Statements of Operations and Comprehensive 
Income. We recognize revenue in the amount of consideration to 
which we have the right to invoice when it corresponds directly 
to the services transferred to the customer satisfied over time. 
A relatively insignificant portion of our Flex revenue is outcome-
based,  as  specified  in  our  contractual  arrangements  with  our 
clients. These arrangements are managed principally on a time 
and materials basis but do involve an element of financial risk and 
is monitored by the Company.

Direct Hire Revenue

Direct Hire revenue is recognized at the agreed upon rate at 
the point in time when the performance obligation is considered 
complete. Our policy requires the following criteria to be met in 
order for the performance obligation to be considered complete: 
(i) the candidate accepted the position; (ii) the candidate resigned 
from their current employer; and (iii) the agreed upon start date 
falls within the following month. Since the client has accepted the 
candidate and can direct the use of and obtains the significant 
risk and rewards of the placement, we consider this point as the 
transfer of control to our client.

Variable Consideration

Transaction  prices  for  Flex  revenue 

include  variable 
consideration. Management evaluates the facts and circumstances 
of  each  contract  to  estimate  the  variable  consideration  using 
the  most  likely  amount  method  which  utilizes  management’s 
expectation of the volume of services to be provided over the 
applicable period. 

Direct Hire revenue is recorded net of a fallout reserve. Direct 
Hire fallouts occur when a candidate does not remain employed 
with  the  client  through  the  respective  contingency  period 
(typically 90 days or less). Management uses the expected value 
method to estimate the fallout reserve based on a combination 
of past experience and current trends.

Payment Terms

Our  payment  terms  and  conditions  vary  by  arrangement. 
While terms are typically less than 90 days, during this abrupt 
economic disruption from the COVID-19 crisis, we have extended 
our payment terms beyond 90 days for certain of our customers. 
Generally, the timing between the satisfaction of the performance 
obligation  and  the  payment  is  not  significant  and  we  do  not 
currently have any significant financing components.   

KFORCE INC. AND SUBSIDIARIES  31

Unsatisfied Performance Obligations

Income Taxes

We  do  not  disclose  the  value  of  unsatisfied  performance 
obligations  for  contracts  if  either  the  original  expected  length 
is one year or less or if revenue is recognized at the amount to 
which we have the right to invoice for services performed. 

Contract Balances

We record accounts receivable when our right to consideration 
becomes unconditional and services have been performed. Other 
than our trade receivable balance, we do not have any material 
contract assets as of December 31, 2020 and 2019.

We record a contract liability when we receive consideration 
from a customer prior to transferring services to the customer. 
We  recognize  the  contract  liability  as  revenue  after  we  have 
transferred  control  of  the  goods  or  services  to  the  customer. 
Contract  liabilities  are  recorded  within  Accounts  payable  and 
other accrued liabilities if expected to be recognized in less than 
one  year  and  Other  long-term  liabilities,  if  over  one  year,  in 
the Consolidated Balance Sheets. We do not have any material 
contract liabilities as of December 31, 2020 and 2019.

Cost of Services

Direct costs are composed of all related costs of employment 
for  consultants,  including  compensation,  payroll  taxes,  certain 
fringe  benefits  and  subcontractor  costs.  Direct  costs  exclude 
depreciation and amortization expense, which is presented on a 
separate line in the accompanying Consolidated Statements of 
Operations and Comprehensive Income. 

Associate  and  field  management  compensation,  payroll 
taxes and fringe benefits are included in SG&A along with other 
customary costs such as administrative and corporate costs.

Commissions

Our associates make placements and earn commissions as a 
percentage of revenue or gross profit pursuant to a commission 
plan.  The  amount  of  associate  commissions  paid  increases 
as  volume  increases.  Commissions  are  accrued  at  an  amount 
equal to the percent of total expected commissions payable to 
total  revenue  or  gross  profit  for  the  commission-plan  period, 
as  applicable.  We  generally  expense  sales  commissions  and 
any other incremental costs of obtaining a contract as incurred 
because the amortization period is typically less than one year.

Stock-Based Compensation

Stock-based compensation is measured using the grant-date fair 
value of the award of equity instruments. The expense is recognized 
over  the  requisite  service  period  and  forfeitures  are  recognized 
as  incurred.  Excess  tax  benefits  or  deficiencies  of  deductions 
attributable  to  employees’  vesting  of  restricted  stock  are 
reflected in Income tax expense in the accompanying Consolidated 
Statements of Operations and Comprehensive Income.

Income taxes are recorded using the asset and liability approach 
for deferred tax assets and liabilities and the expected future tax 
consequences  of  differences  between  carrying  amounts  and 
the  tax  basis  of  assets  and  liabilities.  A  valuation  allowance  is 
recorded unless it is more likely than not that the deferred tax 
asset can be utilized to offset future taxes.

Management evaluates tax positions taken or expected to be 
taken in our tax returns and records a liability (including interest 
and  penalties)  for  uncertain  tax  positions.  We  recognize  tax 
benefits from uncertain tax positions when it is more likely than 
not that the position will be sustained upon examination, including 
resolutions  of  any  related  appeals  or  litigation  processes.  The 
Company recognizes interest and penalties related to uncertain tax 
positions in Income tax expense in the accompanying Consolidated 
Statements of Operations and Comprehensive Income.

Cash and Cash Equivalents

All  highly  liquid  investments  with  original  maturity  dates  of 
three months or less at the time of purchase are classified as cash 
equivalents. Cash and cash equivalents are stated at cost, which 
approximates fair value because of the short-term nature of these 
instruments. Our cash equivalents are held in government money 
market funds and at times may exceed federally insured limits.

Trade Receivables and Related Reserves

Trade  receivables  are  recorded  net  of  allowance  for  credit 
losses. The allowance for credit losses is determined under the 
newly  adopted  guidance,  which  requires  the  application  of  a 
current  expected  credit  loss  model,  a  new  impairment  model, 
which  measures  expected  credit  losses  based  on  relevant 
information,  including  historical  experience,  current  conditions 
and  reasonable  and  supportable  forecasts.  Trade  receivables 
are written off after all reasonable collection efforts have been 
exhausted. Trade accounts receivable reserves as a percentage  
of  gross  trade  receivables  was  approximately  1%  at  both 
December 31, 2020 and 2019.

Fixed Assets

Fixed assets are carried at cost, less accumulated depreciation. 
Depreciation  is  computed  using  the  straight-line  method  over 
the estimated useful lives of the assets. The cost of leasehold 
improvements is amortized using the straight-line method over 
the  lesser  of  the  estimated  useful  lives  of  the  assets  or  the 
expected terms of the related leases. Upon sale or disposition 
of  our  fixed  assets,  the  cost  and  accumulated  depreciation 
are  removed  and  any  resulting  gain  or  loss,  net  of  proceeds, 
is  reflected  within  SG&A  in  the  Consolidated  Statements  of 
Operations and Comprehensive Income. 

32  KFORCE INC. AND SUBSIDIARIES

Long-lived  assets  are  reviewed  for  impairment  whenever 
events  or  changes  in  circumstances  indicate  that  the  carrying 
amount of such assets may not be recoverable. Recoverability 
of long-lived assets is measured by a comparison of the carrying 
amount of the asset group to the future undiscounted net cash 
flows expected to be generated by those assets. If an analysis 
indicates the carrying amount of these long-lived assets exceeds 
the  fair  value,  an  impairment  loss  is  recognized  to  reduce  the 
carrying amount to its fair market value, as determined based on 
the present value of projected future cash flows. 

Goodwill

Management has determined that the reporting units for the 
goodwill analysis is consistent with our reporting segments. We 
evaluate goodwill for impairment either through a qualitative or 
quantitative approach annually, or more frequently if an event 
occurs or circumstances change that indicate the carrying value 
of  a  reporting  unit  may  not  be  recoverable.  If  we  perform  a 
quantitative assessment that indicates the carrying amount of a 
reporting unit exceeds its fair market value, an impairment loss is 
recognized to reduce the carrying amount to its fair market value. 
Kforce determines the fair market value of each reporting unit 
based on a weighting of the present value of projected future 
cash flows (the “income approach”) and the use of comparative 
market  approaches  (“market  approach”).  Factors  requiring 
significant  judgment  include,  among  others,  the  assumptions 
related to discount rates, forecasted operating results, long-term 
growth rates, the determination of comparable companies and 
market multiples. Changes in economic and operating conditions 
or changes in Kforce’s business strategies that occur after the 
annual impairment analysis may impact these assumptions and 
result  in  a  future  goodwill  impairment  charge,  which  could  be 
material to our consolidated financial statements.

Equity Method Investment

In June 2019, we entered into a joint venture whereby Kforce 
has  a  50%  noncontrolling  interest  in  WorkLLama.  WorkLLama 
has  developed  and  continues  to  mature  the  technology  for 
a  SaaS  platform  focused  on  talent  communities  in  areas  that 
include consultant engagement, on-demand staffing and referral 
technologies, which we believe has enhanced our capability to 
more efficiently and effectively identify and place consultants on 
assignment. Our noncontrolling interest in WorkLLama, a variable 
interest entity, is accounted for as an equity method investment. 
Under  the  equity  method,  our  carrying  value  is  at  cost  and 
adjusted for our proportionate share of earnings or losses. There 
are  no  basis  differences  between  our  carrying  value  and  the 
underlying equity in net assets that would result in adjustments 
to our proportionate share of earnings or losses. We recorded 
a loss related to our equity method investment of $1.7 million 
and $0.8 million during the years ended December 31, 2020 and 
2019, respectively. The balance of the investment in WorkLLama 
of $10.5 million and $8.2 million was included in Other assets, 
net in the Consolidated Balance Sheet at December 31, 2020 and 
2019, respectively.

Under the joint venture operating agreement for WorkLLama, 
Kforce  was  obligated  to  make  additional  cash  contributions 
subsequent  to  the 
initial  contribution,  contingent  on 
WorkLLama’s  achievement  of  certain  operational  and  financial 
milestones, which are centered around the market acceptance 
of  its  technologies  and  success  with  internal  operating  and 
strategic  objectives.  Management  evaluated  the probability of 
WorkLLama’s achievement of these milestones and recorded the 
estimated future contributions as part of the initial investment. 
Under the operating agreement, our maximum potential capital 
contributions  were  $22.5  million.  During  the  years  ended 
December 31, 2020 and 2019, we contributed $4.0 million and 
$9.0 million of capital contributions, respectively. 

We  review  the  equity  method  investment  for  impairment 
whenever events or changes in circumstances indicate that the 
carrying amount of the investment may not be recoverable. An 
impairment loss is recognized in the event that an other-than-
temporary  decline  in  the  fair  value  of  the  investment  occurs. 
Management’s  estimate  of  the  fair  value  of  an  investment  is 
based on the income approach and market approach. Like most 
companies,  WorkLLama  has  been  impacted  by  the  COVID-19 
pandemic and made adjustments to its strategic objectives as a 
result. The impact of COVID-19 negatively impacted WorkLLama’s 
financial objectives for 2020; thus, management determined the 
COVID-19 pandemic was a triggering event in its assessment of 
recoverability of the equity method investment. We performed 
an impairment test as of December 31, 2020, utilizing the market 
and  income  approach  as  described  above  in  our  section  titled 
Goodwill,  which  notes  the  use  of  factors  requiring  significant 
judgement,  including  assumptions  related  to  discount  rates, 
forecasted  operating  results,  long-term  growth  rates,  the 
determination of comparable companies and market multiples. 
We  concluded  that  the  carrying  value  of  the  equity  method 
investment was not impaired. 

Operating Leases

Kforce leases property for our field offices as well as certain 
office equipment, which limits our exposure to risks related to 
ownership. We determine if a contract or arrangement meets the 
definition of a lease at inception. We elected not to separate lease 
and non-lease components when determining the consideration 
in the contract. Right-of-use (“ROU”) assets and lease liabilities 
are recognized based on the present value of the lease payments 
over the lease term at the commencement date. If there is no 
rate  implicit  in  the  lease,  we  use  our  incremental  borrowing 
rate  in  the  present  value  calculation,  which  is  based  on  our 
collateralized borrowing rate and determined based on the terms 
of our leases and the economic environment in which they exist. 
Our lease agreements do not contain any material residual value 
guarantees or restrictive covenants. 

KFORCE INC. AND SUBSIDIARIES  33

ROU  assets  for  operating  leases,  net  of  amortization,  are 
recorded within Other assets, net and operating lease liabilities 
are recorded within current liabilities if expected to be recognized 
in  less  than  one  year  and  in  Other  long-term  liabilities,  if  over 
one  year,  in  the  Consolidated  Balance  Sheet.  Operating  lease 
additions  are  non-cash  transactions  and  the  amortization  of 
the  ROU  assets  is  reflected  as  Noncash  lease  expense  within 
operating activities in the Consolidated Statement of Cash Flows. 
Our lease terms typically range from three to five years with 
some containing options to renew or terminate. The exercise of 
renewal options is at our sole discretion and is included in the 
lease term if we are reasonably certain that the renewal option 
will be exercised. 

We elected the short-term practical expedient for leases with 
an initial term of 12 months or less and do not recognize ROU 
assets or lease liabilities for these short-term leases.

In addition to base rent, certain of our operating leases require 
variable  payments  of  property  taxes,  insurance  and  common 
area maintenance. These variable lease costs, other than those 
dependent  upon  an  index  or  rate,  are  expensed  when  the 
obligation for those payments is incurred.

Capitalized Software

Kforce  purchases,  develops  and  implements  software  to 
enhance  the  performance  of  our  technology  infrastructure. 
Direct internal costs, such as payroll and payroll-related costs, 
and external costs incurred during the development stage are 
capitalized  and  classified  as  capitalized  software.  Capitalized 
software  development  costs  and  the  associated  accumulated 
amortization are included in Other assets, net in the accompanying 
Consolidated Balance Sheets. Amortization expense is computed 
using the straight-line method over the estimated useful lives of 
the software, which range from one to ten years. Amortization 
expense  of  capitalized  software  during  the  years  ended  
December 31, 2020, 2019 and 2018 was $1.1 million in each year.

Health Insurance

Except  for  certain  fully  insured  health  insurance  lines  of 
coverage, Kforce retains the risk of loss for each health insurance 
plan  participant  up  to  $600  thousand  in  claims  annually. 
Additionally,  for  all  claim  amounts  exceeding  $600  thousand, 
Kforce retains the risk of loss up to an annual aggregate loss of 
those claims of $200 thousand. For its partially self-insured lines 
of coverage, health insurance costs are accrued using estimates 
to approximate the liability for reported claims and incurred but 
not reported claims, which are primarily based upon an evaluation 
of historical claims experience, actuarially-determined completion 
factors and a qualitative review of our health insurance exposure 
including the extent of outstanding claims and expected changes 
in health insurance costs.

Legal Costs

Legal costs incurred in connection with loss contingencies are 

expensed as incurred.

Defined Benefit Pension Plan

Because  our  defined  benefit  pension  plan  is  unfunded  as  of 
December  31,  2020,  actuarial  gains  and  losses  may  arise  as  a 
result of the actuarial experience of the plan, as well as changes in 
actuarial assumptions in measuring the associated obligation as of 
year-end, or an interim date if any re-measurement is necessary. 
The  net  after-tax  impact  of  unrecognized  actuarial  gains  and 
losses  related  to  our  defined  benefit  pension  plan  is  recorded  in 
Accumulated other comprehensive loss in our consolidated financial 
statements. The unfunded status of the defined benefit pension 
plan is recorded as a liability in our Consolidated Balance Sheets. 

Amortization of a net unrecognized gain or loss in accumulated 
other  comprehensive  loss  is  included  as  a  component  of  net 
periodic benefit cost if, as of the beginning of the year, that net 
gain or loss exceeds 10% of the projected benefit obligation. If 
amortization is required, the minimum amortization shall be that 
excess divided by the average remaining service period of active 
plan participants. The interest cost component of the net periodic 
benefit cost is included in Other expense, net in the Consolidated 
Statements of Operations and Comprehensive Income. 

Earnings per Share

Basic earnings per share is computed as net income divided 
by the weighted-average number of common shares outstanding 
(“WASO”)  during  the  period.  WASO  excludes  unvested  shares 
of restricted stock. Diluted earnings per share is computed by 
dividing  net  income  by  diluted  WASO.  Diluted  WASO  includes 
the dilutive effect of unvested shares of restricted stock using 
the treasury stock method, except where the effect of including 
potential common shares would be anti-dilutive. 

For the years ended December 31, 2020, 2019 and 2018, there 
were 412 thousand, 586 thousand and 513 thousand common 
stock equivalents, respectively, included in the diluted WASO. For 
the years ended December 31, 2020, 2019 and 2018, there were 
249 thousand, 1 thousand and nil, respectively, of anti-dilutive 
common stock equivalents.

Treasury Stock

The Board may authorize share repurchases of our common 
stock. Shares repurchased under Board authorizations are held 
in treasury for general corporate purposes. Treasury shares are 
accounted for under the cost method and reported as a reduction 
of  stockholders’  equity  in  the  accompanying  consolidated 
financial statements.

34  KFORCE INC. AND SUBSIDIARIES

New Accounting Standards
Recently Adopted Accounting Standards

In  June  2016,  the  FASB  issued  authoritative  guidance  on 
accounting for credit losses on financial instruments, including 
trade receivables, and has since issued subsequent updates to the 
initial guidance. The amended guidance requires the application 
of  a  current  expected  credit  loss  model,  a  new  impairment 
model, which measures expected credit losses based on relevant 
information,  including  historical  experience,  current  conditions 
and  reasonable  and  supportable  forecasts.  The  guidance  is 
effective for annual periods beginning after December 15, 2019. 
We  adopted  this  standard  using  the  modified  retrospective 
approach as of January 1, 2020, as required. Refer to Note 5 — 
“Allowance for Credit Losses” for additional accounting policy and 
transition disclosures related to our allowance for credit losses.

In March 2020, the FASB issued authoritative guidance, which 
provides optional expedients and exceptions for applying GAAP 
to  contract  modifications,  hedging  relationships  and  other 
transactions that reference LIBOR and are affected by reference 
rate  reform  if  certain  criteria  are  met.  Entities  may  adopt  the 
provisions  of  the  new  standard  as  of  the  beginning  of  the 
reporting period when the election is made between March 12, 
2020  through  December  31,  2022.  We  adopted  this  optional 
standard  effective  January  1,  2020  using  the  prospective 
method, and utilized the optional expedients for cash flow hedges 
to assume that a hedged forecasted transaction is probable of 
occurring and that the reference rate will not be replaced for the 
remainder of a hedging relationship.

Accounting Standards Not Yet Adopted

In  August  2018,  the  FASB  issued  authoritative  guidance 
regarding  changes  to  the  disclosure  requirement  for  defined 
benefit  plans  including  additions  and  deletions  to  certain 
disclosure  requirements  for  employers  that  sponsor  defined 
benefit pension or other post-retirement plans. The guidance is 
effective for fiscal periods beginning after December 15, 2020, 
with the retrospective method required for all periods presented. 
The  adoption  of  this  guidance  will  modify  our  disclosures  but 
is  not  expected  to  have  a  material  effect  on  our  consolidated 
financial statements.

Derivative Instrument

Our  interest  rate  swap  derivative  instruments  have  been 
designated as cash flow hedges and are recorded at fair value 
on  the  Consolidated  Balance  Sheets.  The  effective  portion  of 
the gain or loss on the derivative instruments are recorded as 
a component of Accumulated other comprehensive loss, net of 
tax, and reclassified into earnings when the hedged items affect 
earnings and into the line item of the hedged item. Any ineffective 
portion of the gain or loss is recognized immediately into Other 
expense,  net  on  the  Consolidated  Statements  of  Operations 
and  Comprehensive  Income.  Cash  flows  from  the  derivative 
instrument are classified in the Consolidated Statements of Cash 
Flows in the same category as the hedged item.

Fair Value Measurements

Fair  value  is  defined  as  the  price  that  would  be  received  to 
sell an asset or paid to transfer a liability (an exit price) in the 
principal or most advantageous market for the asset or liability 
in  an  orderly  transaction  between  market  participants  at  the 
measurement date. 

The  fair  value  hierarchy  uses  a  framework  which  requires 
categorizing assets and liabilities into one of three levels based 
on the inputs used in valuing the asset or liability.

  Level 1 inputs are unadjusted, quoted market prices in active 
markets for identical assets or liabilities.
  Level 2 inputs are observable inputs other than quoted prices 
included in Level 1, such as quoted prices for similar assets 
or liabilities in active markets or quoted prices for identical 
assets or liabilities in inactive markets.
  Level 3 inputs include unobservable inputs that are supported 
by  little,  infrequent  or  no  market  activity  and  reflect 
management’s own assumptions about inputs used in pricing 
the asset or liability.

Level 1 provides the most reliable measure of fair value, while 
Level 3 generally requires significant management judgment. Assets 
and liabilities are classified in their entirety based on the lowest level 
of input that is significant to the fair value measurement.

Fair value measurements include, but are not limited to: the 
impairment of goodwill, other long-lived assets and the equity 
method investment; stock-based compensation and the interest 
rate  swap.  The  carrying  values  of  cash  and  cash  equivalents, 
trade  receivables,  other  current  assets  and  accounts  payable 
and other accrued liabilities approximate fair value because of 
the  short-term  nature  of  these  instruments.  Using  available 
market  information  and  appropriate  valuation  methodologies, 
management  has  determined  the  estimated  fair  value 
measurements;  however,  considerable  judgment  is  required  in 
interpreting data to develop the estimates of fair value.

KFORCE INC. AND SUBSIDIARIES  35

2. DISCONTINUED OPERATIONS

During 2019, management divested the Government Solutions 
(“GS”) segment as a result of the Firm’s decision to focus solely on 
the commercial technical and professional staffing services and 
solutions space. The GS segment consisted of Kforce Government 
Solution (“KGS”), our federal government solutions business, and 
TFX, our federal government product business.

On  April  1,  2019,  Kforce  completed  the  sale  of  all  of  the 
issued  and  outstanding  stock  of  Kforce  Government  Holdings, 
Inc.,  including  its  wholly-owned  subsidiary  KGS,  to  ManTech 
International  Corporation  for  a  cash  purchase  price  of  $115.0 
million. Our gain on the sale of KGS, net of transaction costs, was 
$72.3  million.  Total  transaction  costs  were  $9.6  million,  which 
primarily  includes  legal  and  broker  fees,  transaction  bonuses 
and  accelerated  stock-based  compensation  expense  for  KGS 
management triggered by a change in control of KGS. 

On June 7, 2019, Kforce completed the sale of all of the issued 
and outstanding stock of TFX to an unaffiliated third party for a 
cash purchase price of $18.4 million less a post-closing working 
capital adjustment of $0.7 million. Our gain on the sale of TFX, 
net of transaction costs, was $7.0 million. Total transaction costs 
were $2.2 million, which primarily includes legal and broker fees 
and transaction bonuses. Due to the sale of TFX, we finalized the 
settlement of a contingent consideration liability related to the 
acquisition of TFX in 2014 and paid $0.6 million during the year 
ended December 31, 2019.

Since the divestitures, Kforce has had no significant continuing 

involvement in the operations of KGS and TFX.

The  results  of  operations  for  both  KGS  and  TFX  have  been 
reported as discontinued operations in our consolidated financial 
statements prior to their disposition. 

The following table summarizes the income from discontinued operations, net of tax for the GS segment (in thousands):

Years Ended December 31, 

Revenue  
Direct costs 

Gross profit 
Selling, general and administrative expenses 
Depreciation and amortization 

Income from discontinued operations 
Gain on sale of discontinued operations 
Other (expense) income, net 

Income from discontinued operations, before income taxes 
Income tax expense 

2020 

$ — 
— 

2019 

2018

$27,737  
19,494  

$114,416 
82,295 

— 
— 
— 

— 
— 
— 

— 
— 

8,243  
6,988  
307  

948  
79,318  
(436) 

79,830  
3,534  

32,121 
21,862 
995 

9,264  
—  
9 

9,273 
2,169 

Income from discontinued operations, net of tax 

$ — 

$76,296  

$     7,104 

The effective tax rates for discontinued operations, including the gain on sale of discontinued operations, were nil, 4.4%, and 23.4% 
for the years ended December 31, 2020, 2019, and 2018, respectively. For the year ended December 31, 2019, there was minimal 
income tax obligation for the sale of KGS due to the efficient tax structure of the transaction. The GS effective tax rate for 2018 was 
positively impacted by the Tax Cut and Jobs Act (“TCJA”). 

36  KFORCE INC. AND SUBSIDIARIES

The  accompanying  Consolidated  Statements  of  Cash  Flows 
are  presented  on  a  combined  basis  (continuing  operations 
and  discontinued  operations).  The  following  table  provides 
information for the total operating and investing cash flows for 
the GS segment (in thousands):

Years Ended December 31, 
Cash Provided by (Used in) 
GS Operating Activities 

GS Investing Activities 

2020 

2019 

2018

$ —  $     4,547   $10,937 
$ —      $117,798    $    (927)

3. REPORTABLE SEGMENTS

Kforce’s reportable segments are Tech and FA. Historically, and for the year ended December 31, 2019, Kforce has generated only 
sales and gross profit information on a segment basis. We do not report total assets or income from continuing operations separately 
by segment as our operations are largely combined.

  The following table provides information concerning the operations of our segments for the years ended December 31 (in thousands):

2020 
Revenue  
Gross profit 
Operating and other expenses   

Income from continuing operations, before income taxes 

2019 
Revenue  
Gross profit 
Operating and other expenses   

Income from continuing operations, before income taxes 

2018 
Revenue  
Gross profit 
Operating and other expenses 

Income from continuing operations, before income taxes 

Tech 

FA 

Total

$1,049,628  
$    289,720  

$348,072  
$106,504  

$1,057,859  
$    292,980  

$289,528  
$102,058  

$    990,089  
$    277,388  

$313,848  
$109,099  

$1,397,700  
$    396,224  
321,012  
$      75,212  

$1,347,387  
$    395,038  
323,642  

$      71,396  

$1,303,937  
$    386,487  
318,607  

$      67,880  

4. DISAGGREGATION OF REVENUE 
  The  following  table  provides  information  about  disaggregated  revenue  by  segment  and  revenue  type  for  the  years  ended  
December 31 (in thousands):

2020 
Flex revenue 
Direct Hire revenue 

Total Revenue 

2019 
Flex revenue 
Direct Hire revenue 

Total Revenue 

2018 
Flex revenue 
Direct Hire revenue 

Total Revenue 

Tech 

FA 

Total

$1,032,901  
16,727  

$1,049,628  

$1,037,380  
20,479  

$1,057,859  

$331,196  
16,876  

$348,072  

$1,364,097  
33,603  
$1,397,700  

$262,307  
27,221  

$289,528  

$1,299,687  
47,700  
$1,347,387  

$    971,310  
18,779  

$    990,089  

$286,939 
26,909  

 $1,258,249  
45,688  

$313,848  

$1,303,937  

KFORCE INC. AND SUBSIDIARIES  37

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
5. ALLOWANCE FOR CREDIT LOSSES
  The  allowance  for  credit  losses  on  trade  receivables  is 
determined based on the newly adopted accounting standard that 
requires companies to estimate and recognize lifetime expected 
losses, rather than incurred losses, which results in the earlier 
recognition of credit losses even if the expected risk of credit loss 
is remote. Upon adoption of the new standard on January 1, 2020, 
we recognized a credit loss adjustment related to adoption of this 
accounting standard as a cumulative adjustment to the allowance 
for credit losses. As part of our analysis, we apply credit loss rates 
to outstanding receivables by aging category. For certain clients, 
we perform a quarterly credit review, which considers the client’s 
credit rating and financial position as well as our total credit loss 
exposure. Trade receivables are written off after all reasonable 
collection  efforts  have  been  exhausted.  Recoveries  of  trade 

receivables  previously  written  off  are  recorded  when  received 
and are immaterial for the year ended December 31, 2020.
  The following table presents the activity within the allowance for 
credit losses on trade receivables for the year ended December 31, 
2020 (in thousands):

Allowance for credit losses, January 1, 2020(1) 
Current period provision 
Write-offs charged against the allowance, net of  
    recoveries of amounts previously written off 

$  1,843
2,130 

(1,216)

Allowance for credit losses, December 31, 2020 

$  2,757 

(1)  As a result of the adoption of the new credit losses accounting standard, we 
recorded a cumulative effect adjustment to increase the allowance for credit 
losses of $0.3 million as of January 1, 2020.

6. FIXED ASSETS, NET
  The following table presents major classifications of fixed assets and related useful lives (in thousands):

December 31, 

Land 
Building and improvements 
Furniture and equipment 
Computer equipment 
Leasehold improvements 

Total fixed assets 
Less accumulated depreciation 

Total Fixed assets, net 

USEFUL LIFE 

2020 

2019

3-40 years 
1-10 years 
1-5 years 
1-8 years 

$    5,892  
25,964  
6,926  
5,472  
6,185  
50,439  
(23,635) 
$ 26,804 

$   5,892  
25,990  
8,760  
6,446  
9,482  

56,570  
(26,595) 

$ 29,975  

  Depreciation expense was $4.1 million, $4.9 million and $5.7 million during the years ended December 31, 2020, 2019 and 2018, respectively. 

7. INCOME TAXES
  The provision for income taxes from continuing operations consists of the following (in thousands):

Years Ended December 31, 

Current tax expense: 
  Federal 
  State 
Deferred tax expense 

Total Income tax expense 

2020 

2019 

2018

$17,278 
4,119 
(2,224) 
$19,173 

$12,074  
5,057  
(301) 

$16,830  

$12,032   
5,369 
(397) 

$17,004 

38  KFORCE INC. AND SUBSIDIARIES

 
 
 
 
 
 
 
   
  The  provision  for  income  taxes  from  continuing  operations 
shown above varied from the statutory federal income tax rate 
for those periods as follows:

Years Ended December 31, 

Federal income tax rate 
State income taxes, 
  net of Federal tax effect 
Non-deductible compensation 
  and meals and entertainment 
Tax credits 
Tax benefit from restricted 
  stock vesting 
Other 

Effective tax rate 

2020 
21.0% 

2019 

2018

21.0%  21.0%

5.3 

5.8  

6.1 

1.4 
(1.5) 

(1.5) 
0.8 
25.5% 

1.6  
(2.1) 

1.7 
(2.5)

(1.6) 
(1.1) 

(0.8) 
(0.4) 

23.6%  25.1%

The  2020  effective  tax  rate  was  unfavorably  impacted  by  a 
lower  Work  Opportunity  Tax  Credit  in  2020  versus  2019,  and 
the 2019 effective tax rate was favorably impacted primarily by 
a greater tax benefit from the vesting of restricted stock and a 
favorable tax adjustment related to our valuation allowance on 
the foreign tax credit.

Deferred tax assets and liabilities are composed of the following 

(in thousands):

December 31, 

2020 

2019

Deferred tax assets: 
  Accounts receivable reserves 
1,657  
  Accrued liabilities 
5,046  
  Deferred compensation obligation 
618  
  Stock-based compensation 
  Operating lease liabilities 
5,223  
  Pension and post-retirement benefit plans  3,721  
4,978  
  Deferred payroll taxes 
461  
  Other 

$        829   $     542  
1,161  
4,715  
739  
5,497  
3,745  
—  
160 
22,533   16,559 

Deferred tax assets 

Deferred tax liabilities: 
  Prepaid expenses 
  Fixed assets 
   Deferred payroll taxes 
  ROU assets for operating leases 
  Partnership basis difference 
  Other 

Deferred tax liabilities 
Valuation allowance 

Total Deferred tax assets, net 

(459) 
(965) 
(1,889)  
(4,767) 
— 
(328)

(489) 
(2,811) 
(2,370) 
(4,347) 
(1,469) 
(309) 
(11,795) 
— 

(8,408)
(114)
$  10,738   $  8,037 

In evaluating the realizability of Kforce’s deferred tax assets, 
management  assesses  whether  it  is  more  likely  than  not  that 
some portion, or all, of the deferred tax assets, will be realized. 
Management  considers,  among  other  things,  the  ability  to 
generate future taxable income (including reversals of deferred 
tax liabilities) during the periods in which the related temporary 
differences will become deductible. In 2019, management elected 
to treat foreign taxes paid as a deduction on our tax return and, 
accordingly, reversed the deferred tax asset and corresponding 
valuation allowance during the year ended December 31, 2019.

Kforce is periodically subject to IRS audits, as well as state and 
other  local  income  tax  audits  for  various  tax  years.  Although 
Kforce has not experienced any material liabilities in the past due 
to income tax audits, Kforce can make no assurances concerning 
any future income tax audits.

Uncertain Income Tax Positions

The following table presents a reconciliation of the beginning 
and ending balance of unrecognized tax benefits for the years 
ended (in thousands):

December 31, 

2020 

2019 

2018

Unrecognized tax benefits, 
  beginning 

 Additions for prior year 
   tax positions  
 Additions for current year 
   tax positions  
 Lapse of statute of 

$ 383  

$  906  

$1,127 

—  

—  

—  

—  

41 

—

limitations 

(188) 

(497) 

(248)

 Reductions for tax positions 
   of prior years 
 Settlements 

Unrecognized tax benefits, 

(13)  
— 

— 
(26)  

(14) 
— 

 ending 

$ 182  

$  383  

$    906  

  As  of  December  31,  2020,  the  amount  of  unrecognized  tax 
benefit that would impact the effective tax rate, if recognized, is 
$0.2 million. Kforce does not expect any significant changes to its 
uncertain tax positions in the next 12 months.
  Kforce  and  its  subsidiaries  file  income  tax  returns  in  the  U.S. 
federal  jurisdiction  and  various  states.  With  a  few  exceptions, 
Kforce  is  no  longer  subject  to  federal,  state,  local,  or  non-U.S. 
income tax examinations by tax authorities for years before 2017.

KFORCE INC. AND SUBSIDIARIES  39

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
8. OTHER ASSETS, NET

10. CURRENT LIABILITIES

Other assets, net consisted of the following (in thousands):

The  following  table  provides  information  on  certain  current 

December 31, 

Assets held in Rabbi Trust 
ROU assets for operating leases, net 
Equity method investment 
Capitalized software, net(1) 
Deferred loan costs, net 
Other non-current assets 

Total Other assets, net 

2020 

2019
$36,164   $35,413 
16,835   18,344 
8,169 
10,488  
8,759 
12,802  
855  
501  
1,298 
785  
$77,575   $72,838 

(1)  Accumulated amortization of capitalized software was $34.0 million and  

$34.2 million as of December 31, 2020 and 2019, respectively.

9. GOODWILL

The following table presents the gross amount and accumulated 
impairment  losses  for  each  of  our  reporting  units  as  of  
December 31, 2020, 2019 and 2018 (in thousands): 

Goodwill, gross amount 
Accumulated impairment  

Tech 

FA 

Total

$  156,391   $  19,766   $ 176,157

losses 

(139,357) 

(11,760) 

(151,117)

Goodwill, carrying value 

$    17,034  

 $     8,006   $    25,040 

liabilities (in thousands):

December 31, 

Accounts payable 
Accrued liabilities 

Total Accounts payable and 
  other accrued liabilities 

Payroll and benefits 
Payroll taxes 
Health insurance liabilities 
Workers’ compensation liabilities 

Total Accrued payroll costs 

2020 

2019
$20,177   $20,267 
12,965 

15,356  

$35,533   $33,232 
$38,035 
$38,257 
992 
21,842 
3,907 
4,641  
1,067 
1,109  
$65,849   $44,001 

Our accounts payable balance includes vendor and independent 
contractor  payables.  Our  accrued  liabilities  balance  includes  
approximately $19.3 million in payroll tax payments as a result 
of the application of the CARES Act 2020, the current portion of 
our deferred compensation plans liability, contract liabilities from 
contracts with customers (such as customer rebates) and other 
accrued liabilities.

11. OTHER LONG-TERM LIABILITIES

Other  long-term  liabilities  consisted  of  the  following  

There was no impairment expense related to goodwill for each 

(in thousands):

of the years ended December 31, 2020, 2019 and 2018. 

Management performed its annual impairment assessment of 
the carrying value of goodwill as of December 31, 2020 and 2019. 
For each of our reporting units, we assessed qualitative factors 
to determine whether the existence of events or circumstances 
indicated that it was more likely than not that the fair value of 
the reporting units was less than its carrying amount. Based on 
the qualitative assessments, management determined that it was 
not more likely than not that the fair values of the reporting units  
were  less  than  the  carrying  values  at  December  31,  2020  and 
2019. A deterioration in any of the assumptions could result in 
an impairment charge in the future.

40  KFORCE INC. AND SUBSIDIARIES

December 31, 

Deferred compensation plan 
Supplemental executive retirement plan  
Operating lease liabilities 
Interest rate swap derivative instrument 
Other long-term liabilities(1)  

Total Other long-term liabilities 

2019

2020 
$34,501 
20,628  
14,692  
1,774  
19,353  

$30,361 
18,080 
14,627
179
651 
$90,948   $63,898 

(1)  As a result of the application of the CARES Act, we have approximately $19.3 
million in payroll tax payments recorded within Other long-term liabilities as of 
December 31, 2020. This amount is expected to be paid during our fiscal year 
ending December 31, 2022.

12. OPERATING LEASES
  The following table presents weighted-average terms for our 
operating leases: 

December 31, 

Weighted-average discount rate 

Weighted-average remaining 

lease term 

2020 

3.5% 

2019

3.8%

4.5 years  4.5 years

 
 
 
 
 
 
 
  The following table presents operating lease expense included 
in SG&A (in thousands):

December 31, 
Lease Cost 
Operating lease expense 
Variable lease costs 
Short-term lease expense 
Sublease income 

Total operating lease expense 

2020 

2019 

$7,669 
1,387 
855 
(344) 
$9,567 

$6,847 
1,689 
792 
(445)

$8,883 

  The following table presents the maturities of operating lease 
liabilities as of December 31, 2020 (in thousands):

2021 
2022 
2023 
2024 
2025 
Thereafter 

Total maturities of operating lease liabilities 

Less: imputed interest 

Total operating lease liabilities 

$  6,115 
4,390 
3,997 
2,938 
2,033 
2,444 

21,917 

1,705 

$20,212 

13. EMPLOYEE BENEFIT PLANS

401(k) Savings Plans

The  Firm  maintains  various  qualified  defined  contribution 
401(k) retirement savings plans for eligible employees. Assets of 
these plans are held in trust for the sole benefit of employees 
and/or their beneficiaries. Employer matching contributions are 
discretionary and are funded annually as approved by the Board. 
Kforce  accrued  matching  401(k)  contributions  for  continuing 
operations of $1.7 million and $1.4 million as of December 31, 
2020 and 2019, respectively. 

Employee Stock Purchase Plan

Kforce’s  employee  stock  purchase  plan  allows  all  eligible 
employees to enroll each quarter to purchase Kforce’s common 
stock at a 5% discount from its market price on the last day of 
the  quarter.  Kforce  issued  19  thousand,  17  thousand,  and  19 
thousand shares of common stock at an average purchase price 
of $29.43, $32.79 and $28.93 per share during the years ended 
December  31,  2020,  2019  and  2018,  respectively.  All  shares 
purchased under the employee stock purchase plan were settled 
using Kforce’s treasury stock.

Deferred Compensation Plans

The  Firm  maintains  various  non-qualified  deferred 
compensation  plans,  pursuant  to  which  eligible  management 
and  highly  compensated  key  employees,  as  defined  by  IRS 
regulations, may elect to defer all or part of their compensation 
to later years. These amounts are classified in Accounts payable 

and other accrued liabilities if payable within the next year or in 
Other  long-term  liabilities  if  payable  after  the  next  year,  upon 
retirement or termination of employment in the accompanying 
Consolidated Balance Sheets. At December 31, 2020 and 2019, 
amounts related to the deferred compensation plans included in 
Accounts payable and other accrued liabilities were $4.2 million 
and $3.6 million, respectively, and $34.5 million and $30.4 million 
was included in Other long-term liabilities at December 31, 2020 
and  2019,  respectively,  in  the  Consolidated  Balance  Sheets. 
For  the  years  ended  December  31,  2020,  2019  and  2018,  we 
recognized compensation expense for the plans of $1.0 million, 
$0.4 million and $0.8 million, respectively. 

Kforce maintains a Rabbi Trust and holds life insurance policies 
on  certain  individuals  to  assist  in  the  funding  of  the  deferred 
compensation liability. If necessary, employee distributions are 
funded  through  proceeds  from  the  sale  of  assets  held  within 
the  Rabbi  Trust.  During  the  year  ended  December  31,  2020, 
the Company received proceeds of $3.5 million from the sale of 
Company-owned life insurance policies. The balance of the assets 
held within the Rabbi Trust, including the cash surrender value of 
the Company-owned life insurance policies, was $36.2 million and 
$35.4 million as of December 31, 2020 and 2019, respectively, 
and  is  recorded  in  Other  assets,  net  in  the  accompanying 
Consolidated Balance Sheets. As of December 31, 2020, the life 
insurance policies had a net death benefit of $169.6 million.

Supplemental Executive Retirement Plan

Kforce  maintains  a  SERP  for  the  benefit  of  two  executive 
officers. Normal retirement age under the SERP is defined as age 
65; however, certain conditions allow for early retirement as early 
as age 55 or upon a change in control. Both participants are fully 
vested in accordance with the plan’s provisions. The SERP will be 
funded entirely by Kforce, and benefits are taxable to the covered 
executive officer upon receipt and will be deductible (though may 
not be fully deductible) by Kforce when paid. Benefits payable 
under the SERP upon the occurrence of a qualifying distribution 
event, as defined, are targeted at 45% of the covered executive 
officers’ average salary and bonus, as defined, from the three 
years in which the covered executive officer earned the highest 
salary and bonus during the last 10 years of employment. The 
benefits under the SERP are reduced for a participant that has 
not reached age 62 with 10 years of service or age 55 with 25 
years of service with a percentage reduction up to the normal 
retirement age.

Benefits under the SERP are based on the lump sum present 
value  but  may  be  paid  over  the  life  of  the  covered  executive 
officer or 10-year annuity, as elected by the covered executive 
officer upon commencement of participation in the SERP. None 
of  the  benefits  earned  pursuant  to  the  SERP  are  attributable 
to services provided prior to the effective date of the plan. For 
purposes  of  the  measurement  of  the  benefit  obligation  as  of 
December 31, 2020, Kforce has assumed that both participants 
will elect to take the lump sum present value option based on 
historical trends.

KFORCE INC. AND SUBSIDIARIES  41

 
 
 
Actuarial Assumptions

Net Periodic Benefit Cost

The following table presents the components of net periodic 

benefit cost for the years ended (in thousands):

December 31, 

Service cost 
Interest cost 

Net periodic benefit cost 

2020 
$345 
497 
$842  

2019 

$261 
601 

2018

$1,353 
468 

$862  

$1,821 

The service cost is recorded in SG&A and the interest cost is 
recorded in Other expense, net in the accompanying Consolidated 
Statements of Operations and Comprehensive Income.

Changes in Benefit Obligation

The  following  table  presents  the  changes  in  the  projected 

benefit obligation for the years ended (in thousands):

December 31, 

Projected benefit obligation, beginning 
  Service cost 
Interest cost 

  Actuarial experience and changes 

    in actuarial assumptions 

Projected benefit obligation, ending 

2020 

2019
$18,080   $15,035 
261 
601 

345  
497  

1,706  

2,183
$20,628   $18,080 

There were no payments made under the SERP during the years 
ended December 31, 2020 and 2019, respectively. The projected 
benefit obligation is recorded in Other long-term liabilities in the 
accompanying  Consolidated  Balance  Sheets.  The  accumulated 
benefit  obligation  is  the  actuarial  present  value  of  all  benefits 
attributed to past service, excluding future salary increases. The 
accumulated  benefit  obligation  as  of  December  31,  2020  and 
2019 was $20.6 million and $18.1 million, respectively.

Contributions

There  is  no  requirement  for  Kforce  to  fund  the  SERP  and,  
as  a  result,  no  contributions  have  been  made  to  the  SERP  
through  the  year  ended  December  31,  2020.  Kforce  does  not 
currently  anticipate  funding  the  SERP  during  the  year  ending 
December 31, 2021.

Due to the SERP being unfunded as of December 31, 2020 and 
2019, it is not necessary for Kforce to determine the expected 
long-term  rate  of  return  on  plan  assets.  The  following  table 
presents  the  weighted-average  actuarial  assumptions  used 
to  determine  the  actuarial  present  value  of  projected  benefit 
obligations at:

December 31, 

Discount rate 

Rate of future compensation increase 

2020 
2.00% 
2.90% 

2019

2.75%

2.90%

The following table presents the weighted-average actuarial 
assumptions used to determine net periodic benefit cost for the 
years ended:

December 31, 

Discount rate 

Rate of future compensation 

2019 

2020 
2.75%  4.00% 

2018

3.25%

increase 

2.90%  2.90% 

2.90%

  The discount rate was determined using the Moody’s Aa long-
term  corporate  bond  yield  as  of  the  measurement  date  with  a 
maturity  commensurate  with  the  expected  payout  of  the  SERP 
obligation. This rate is also compared against the Citigroup Pension 
Discount  Curve  and  Liability  Index  to  ensure  the  rate  used  is 
reasonable and may be adjusted accordingly. This index is widely 
used by companies throughout the U.S. and is considered to be 
one of the preferred standards for establishing a discount rate.

The assumed rate of future compensation increases is based 
on a combination of factors, including the historical compensation 
increases and future target compensation levels for its covered 
executive  officers,  taking  into  account  the  covered  executive 
officers’ assumed retirement date.

The  periodic  benefit  cost  is  based  on  actuarial  assumptions 
that  are  reviewed  on  an  annual  basis;  however,  management 
monitors these assumptions on a periodic basis to ensure that 
they  accurately  reflect  current  expectations  of  the  cost  of 
providing retirement benefits.

42  KFORCE INC. AND SUBSIDIARIES

 
 
 
 
 
 
 
 
 
 
Estimated Future Benefit Payments

Undiscounted  projected  benefit  payments  attributed  to  the 
SERP, which reflect the anticipated future service of participants, 
are  expected  to  be  paid  as  follows  during  the  years  ended 
December 31 (in thousands):

Projected Annual Benefit Payments
2021 

2022 

2023 

2024 

2025 

2025-2030 

$         — 

15,231 

— 

—  

—  

9,736

  The  estimated  future  benefit  amounts  and  timing  of  these 
payments were determined using assumed retirement dates for 
the participants, among other assumptions, as of December 31,  
2020;  however,  no  specific  plans  or  timelines  have  been 
established for or by these participants and the assumptions are 
subject to change, which could impact the future amounts and 
timing of payments.

14. CREDIT FACILITY

On  May  25,  2017,  the  Firm  entered  into  the  Credit  Facility 
with  Wells  Fargo  Bank,  N.A.,  as  administrative  agent,  Wells 
Fargo  Securities,  LLC,  as  lead  arranger  and  bookrunner,  Bank 
of America, N.A., as syndication agent, Regions Bank and BMO 
Harris Bank, N.A., as co-documentation agents, and the lenders 
referred  to  therein.  Under  the  Credit  Facility,  the  Firm  has  a 
maximum  borrowing  capacity  of  $300.0  million,  which  may, 
subject to certain conditions and the participation of the lenders, 
be  increased  up  to  an  aggregate  additional  amount  of  $150.0 
million,  which  is  available  to  the  Firm  in  the  form  of  revolving 
credit  loans,  swingline  loans  and  letters  of  credit.  Letters  of 
credit and swingline loans under the Credit Facility are subject to 
sublimits of $10.0 million. The maturity date of the Credit Facility 
is May 25, 2022. Borrowings under the Credit Facility are secured 
by substantially all of the tangible and intangible assets of the 
Firm,  excluding  the  Firm’s  corporate  headquarters  and  certain 
other designated collateral.

Revolving credit loans under the Credit Facility bears interest 
at a rate equal to: (a) the Base Rate (as described below) plus the 
Applicable Margin (as described below); or (b) the LIBOR Rate plus 
the Applicable Margin. Swingline loans under the Credit Facility 
bears interest at a rate equal to the Base Rate plus the Applicable 

Margin. The Base Rate is the highest of: (i) the Wells Fargo Bank, 
N.A. prime rate; (ii) the federal funds rate plus 0.50%; or (iii) one-
month LIBOR plus 1.00%, and the LIBOR Rate is reserve-adjusted 
LIBOR for the applicable interest period, but not less than zero. 
The  Applicable  Margin  is  based  on  the  Firm’s  total  leverage 
ratio.  The  Applicable  Margin  for  Base  Rate  loans  ranges  from 
0.25% to 0.75% and the Applicable Margin for LIBOR Rate loans 
ranges from 1.25% to 1.75%. The Firm will pay a quarterly non-
refundable commitment fee equal to the Applicable Margin on the 
average daily unused portion of the Commitment (swingline loans 
do not constitute usage for this purpose). The Applicable Margin 
for the commitment fee is based on the Firm’s total leverage ratio 
and ranges between 0.20% and 0.35%. 

The  Firm  is  subject  to  certain  affirmative  and  negative 
covenants including (but not limited to), the maintenance of a 
fixed charge coverage ratio of no less than 1.25 to 1.00 and the 
maintenance of a total leverage ratio of no greater than 3.25 to 
1.00. The numerator in the fixed charge coverage ratio is defined 
pursuant to the Credit Facility as earnings before interest expense, 
income  taxes,  depreciation  and  amortization,  stock-based 
compensation expense and other permitted items pursuant to 
our Credit Facility, less cash paid for capital expenditures, income 
taxes and dividends. The denominator is defined as Kforce’s fixed 
charges such as interest expense and principal payments paid or 
payable on outstanding debt other than borrowings under the 
Credit  Facility.  The  total  leverage  ratio  is  defined  pursuant  to 
the Credit Facility as total indebtedness divided by Consolidated 
EBITDA. Our ability to make distributions or repurchases of equity 
securities could be limited if an event of default has occurred. 
Furthermore, our ability to repurchase equity securities could be 
limited if: (a) the total leverage ratio is greater than 2.75 to 1.00; 
and (b) the Firm’s availability, inclusive of unrestricted cash, is 
less than $25.0 million. At December 31, 2020, Kforce was not 
limited in making distributions and executing repurchases of our 
equity securities. 

In an effort to address the pending economic disruption from 
the COVID-19 crisis, we took a proactive measure in March 2020 
to draw down $35.0 million under our credit facility. We took this 
proactive  action  to  take  advantage  of  historically  low  interest 
rates and reduce potential risks of not being able to access the 
availability  under  our  credit  facility.  As  of  December  31,  2020 
and 2019, $100.0 million and $65.0 million was outstanding on 
the Credit Facility, respectively. Kforce had $1.5 million and $3.4 
million of outstanding letters of credit at December 31, 2020 and 
2019, respectively, which pursuant to the Credit Facility, reduces 
the availability.

KFORCE INC. AND SUBSIDIARIES  43

 
 
15. DERIVATIVE INSTRUMENT AND HEDGING ACTIVITY

Kforce  is  exposed  to  interest  rate  risk  as  a  result  of  our 
corporate  borrowing  activities.  The  Firm  uses  an  interest  rate 
swap  derivative  as  a  risk  management  tool  to  mitigate  the 
potential impact of rising interest rates on our variable rate debt. 
On  April  21,  2017,  Kforce  entered  into  Swap  A.  Swap  A  was 
effective on May 31, 2017 and matures on April 29, 2022. Swap A 
has a rate of 1.81%, which is added to our interest rate margin to 
determine the fixed rate that the Firm will pay to the counterparty 
during the term of Swap A based on the notional amount of Swap A.  
The notional amount of Swap A through maturity is $25.0 million.

On March 12, 2020, Kforce entered into Swap B. Swap B was 
effective on March 17, 2020 and matures on May 30, 2025. Swap B  
has  a  fixed  interest  rate  of  0.61%  and  a  notional  amount  of 
$75.0 million and increases to $100.0 million in May 2022, and 
subsequently decreases $75.0 million and $40.0 million in May 
2023 and May 2024, respectively. The increases in the notional 
amount of Swap B correspond to the decreases in the notional 
amount of Swap A.

The Firm uses the Swaps as an interest rate risk management 
tool  to  mitigate  the  potential  impact  of  rising  interest  rates 
on  variable  rate  debt.  The  fixed  interest  rate  for  each  swap, 
plus the applicable interest margin under our Credit Facility, is 
included  in  interest  expense  and  recorded  in  Other  expense, 
net in the accompanying Consolidated Financial Statements of 
Operations and Comprehensive Income. Both Swap A and B have 
been designated as cash flow hedges and were effective as of 
December 31, 2020. The change in the fair value of the Swaps are 
recorded as a component of Accumulated other comprehensive 
(loss) income in the consolidated financial statements. 

The following table sets forth the activity in the accumulated 
instrument  gain  (loss)  for  the  years  ended  

derivative 
(in thousands):

December 31, 

2020 

2019

 Accumulated derivative instrument 
  gain, beginning of year 

Net change associated with current 
  period hedging transactions 

Accumulated derivative instrument 

$   (179) 

$     900

(1,595) 

(1,079)

loss, end of year 

$(1,774) 

$   (179)

16. FAIR VALUE MEASUREMENTS

The Swaps are measured at fair value using readily observable 
inputs, such as the LIBOR interest rate, which are considered to 
be  Level  2  inputs.  Refer  to  Note  15  —  “Derivative  Instrument 
and Hedging Activity” in the Notes to the Consolidated Financial 
Statements, included in this report for a complete discussion of 
the Firm’s derivative instruments.

Certain  assets,  in  specific  circumstances,  are  measured  at 
fair value on a non-recurring basis utilizing Level 3 inputs such 
as  goodwill,  other  long-lived  assets  and  the  equity  method 
investment.  For  these  assets,  measurement  at  fair  value  in 
periods subsequent to their initial recognition would be applicable 
if one or more of these assets were determined to be impaired.

The following table sets forth by level, within the fair value hierarchy, estimated fair values on a recurring basis at December 31, 2020 

and 2019 were as follows (in thousands):

Assets/(Liabilities) Measured at Fair Value: 

At December 31, 2020 
Recurring basis: 

Quoted Prices in 
Active Markets 
for Identical 
Assets 
(Level 1) 

Asset/ 
(Liability)  

Significant
Other 
Observable 
Inputs 
(Level 2) 

Significant
Unobservable
Inputs 
(Level 3)

Interest rate swap derivative instruments 

$(1,774) 

$ —  

$(1,774) 

At December 31, 2019 
Recurring basis: 

Interest rate swap derivative instrument 

$    (179)  

$ —  

$    (179) 

$ —  

$ —  

  There were no transfers into or out of Level 1, 2 or 3 assets or liabilities during the years ended December 31, 2020 and 2019.   

44  KFORCE INC. AND SUBSIDIARIES

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
  
 
 
 
  
 
17. STOCK INCENTIVE PLANS

Restricted Stock

On April 22, 2020, the Kforce shareholders approved the 2020 
Stock Incentive Plan (the “2020 Plan”). The 2020 Plan allows for 
the  issuance  of  stock  options,  stock  appreciation  rights,  stock 
awards (including restricted stock awards (“RSAs”) and restricted 
stock  units  (“RSUs”))  and  other  stock-based  awards.  The 
aggregate number of shares of common stock that are subject to 
awards under the 2020 Plan is approximately 3.7 million shares. 
The 2020 Plan terminates on April 28, 2030. Prior to the effective 
date  of  the  2020  Plan,  the  Company  granted  stock  awards  to 
eligible participants under our 2017 Stock Incentive Plan, 2016 
Stock Incentive Plan and 2013 Stock Incentive Plan (collectively 
the “Prior Plans”). As of the effective date of the 2020 Plan, no 
additional awards may be granted pursuant to the Prior Plans; 
however,  awards  outstanding  as  of  the  effective  date  will 
continue to vest in accordance with the terms of the Prior Plans.
During  the  years  ended  December  31,  2020,  2019  and 
2018,  stock-based  compensation  expense  was  $11.6  million,  
$9.8 million and $8.5 million, respectively. The related tax benefit 
for  the  years  ended  December  31,  2020,  2019  and  2018  was  
$3.4 million, $2.3 million, and $2.1 million, respectively.

Restricted  stock  (including  RSAs  and  RSUs)  are  granted  to 
executives and management either: for awards related to Kforce’s 
annual long-term incentive (“LTI”) compensation program, or as part 
of a compensation package in order to retain directors, executives 
and management. The LTI award amounts are based on Kforce’s 
total  shareholder  return  versus  a  pre-defined  peer  group.  The 
LTI restricted stock granted during the year ended December 31, 
2020, will vest ratably over a period of three to four years. Other 
restricted  stock  granted  during  the  year  ended  December  31, 
2020, will vest ratably over a period of one to ten years. 

RSAs contain the same voting rights as other common stock as 
well as the right to forfeitable dividends in the form of additional 
RSAs at the same rate as the cash dividend on common stock and 
containing the same vesting provisions as the underlying award. 
RSUs contain no voting rights, but have the right to forfeitable 
dividend equivalents in the form of additional RSUs at the same 
rate as the cash dividend on common stock and containing the 
same vesting provisions as the underlying award. The distribution 
of shares of common stock for each RSU, pursuant to the terms of 
the Kforce Inc. Director’s Restricted Stock Unit Deferral Plan, can 
be deferred to a date later than the vesting date if an appropriate 
election was made. In the event of such deferral, vested RSUs 
have the right to dividend equivalents.

The  following  table  presents  the  restricted  stock  activity  for  the  years  ended  December  31,  2020,  (in  thousands,  except  per  

share amounts):

Outstanding at December 31, 2019 
Granted 
Forfeited/Canceled 
Vested 
Outstanding at December 31, 2020 

Number of 
Restricted Stock 

Weighted-Average 
Grant Date 
Fair Value 

Total Instrinsic
Value of Restricted 
Stock Vested

1,180  
410  
(12) 
(441) 

1,137  

$29.51  
$40.11  
$22.62  
$28.94  
$33.63  

$17,958 

The weighted-average grant date fair value of restricted stock granted was $40.11, $38.37 and $29.72 during the years ended 
December 31, 2020, 2019 and 2018, respectively. The total intrinsic value of restricted stock vested was $18.0 million, $18.8 million 
and $11.9 million during the years ended December 31, 2020, 2019 and 2018, respectively.

The fair market value of restricted stock is determined based on the closing stock price of Kforce’s common stock at the date of grant, 
and is amortized on a straight-line basis over the requisite service period. As of December 31, 2020, total unrecognized stock-based 
compensation expense related to restricted stock was $35.7 million, which will be recognized over a weighted-average remaining period 
of 3.3 years.

KFORCE INC. AND SUBSIDIARIES  45

 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
18. COMMITMENTS AND CONTINGENCIES

Purchase Commitments

Kforce  has  various  commitments  to  purchase  goods  and 
services in the ordinary course of business. These commitments 
are primarily related to software and online application licenses and  
hosting. As of December 31, 2020, these purchase commitments 
amounted  to  approximately  $11.7  million  and  are  expected  to  
be paid as follows: $9.3 million in 2021; $1.5 million in 2022 and 
$0.3 million in years 2023, 2024 and 2025, respectively. 

Letters of Credit

Kforce provides letters of credit to certain vendors in lieu of 
cash deposits. At December 31, 2020, Kforce had letters of credit 
outstanding for operating lease and insurance coverage deposits 
totaling $1.5 million.

Litigation

We are involved in legal proceedings, claims and administrative 
matters that arise in the ordinary course of business. We have 
made accruals with respect to certain of these matters, where 
appropriate,  that  are  reflected  in  our  consolidated  financial 
statements  but  are  not,  individually  or  in  the  aggregate, 
considered  material.  For  other  matters  for  which  an  accrual 
has not been made, we have not yet determined that a loss is 
probable or the amount of loss cannot be reasonably estimated. 
While the ultimate outcome of the matters cannot be determined, 
we currently do not expect that these proceedings and claims, 
individually  or  in  the  aggregate,  will  have  a  material  effect  on 
our  financial  position,  results  of  operations  or  cash  flows.  The 
outcome of any litigation is inherently uncertain, however, and 
if decided adversely to us, or if we determine that settlement of 
particular litigation is appropriate, we may be subject to liability 
that could have a material adverse effect on our financial position, 
results  of  operations  or  cash  flows.  Kforce  maintains  liability 
insurance in amounts and with such coverage and deductibles 
as management believes is reasonable. The principal liability risks 
that Kforce insures against are workers’ compensation, personal 
injury,  bodily  injury,  property  damage,  directors’  and  officers’ 
liability,  errors  and  omissions,  cyber  liability,  employment 
practices liability and fidelity losses. There can be no assurance 
that Kforce’s liability insurance will cover all events or that the 
limits of coverage will be sufficient to fully cover all liabilities. 

On August 23, 2019, Kforce Inc. was served with a complaint, 
as amended, brought in the U.S. District Court, Middle District of 
Florida, Tampa Division. Maurcus Smith, Alvin Hodge and David 
Kortright, et al. v. Kforce Inc., Case No.: 8:19-cv-02068-CEH-CPT. 
The  plaintiffs  purport  to  bring  claims  on  their  own  behalf  and 
on behalf of a putative class of consumers/applicants who were 
the subject of consumer reports used for employment purposes 
for alleged violations of the Fair Credit Reporting Act of 1970, 
as  amended,  (“FCRA”),  15  U.S.C.  §  1681  et  seq.  based  upon 
the defendant’s purported failure to provide stand-alone FCRA 
disclosures and obtain valid authorizations. The plaintiffs seek 
statutory damages, punitive damages, costs, attorney’s fees and  
other relief under the FCRA. On February 10, 2020, the parties 
reached a preliminary settlement of the case. The Court approved 
the preliminary settlement on December 9, 2020 and scheduled 
a final fairness hearing for April 16, 2021. We believe that this 
matter  is  unlikely  to  have  a  material  adverse  effect  on  our 
business, consolidated financial position, results of operations, 
or cash flows.

On December 17, 2019, Kforce Inc., et al. was served with a 
complaint brought in Superior Court of the State of California, 
Alameda  County.  Kathleen  Wahrer,  et  al.  v.  Kforce  Inc.,  et  al., 
Case  No.:  RG19047269.  The  former  employee  purports  to 
bring a representative action on her own behalf and on behalf 
of other current and former aggrieved employees pursuant to 
Private  Attorneys  General  Act  (“PAGA”)  alleging  violations  of 
the California Labor Code (“Labor Code”). The purported Labor 
Code violations include failure to provide and pay proper wages 
for meal and rest periods, failure to properly calculate and pay 
minimum and overtime wages, failure to provide compliant wage 
statements, failure to timely pay wages during employment and 
upon termination, and failure to reimburse business expenses. 
The plaintiff seeks civil penalties, interest, attorneys’ fees and 
costs under the Labor Code. At this stage in the litigation it is 
not feasible to predict the outcome of this matter or reasonably 
estimate a range of loss, should a loss occur, from this proceeding.
On November 18, 2020, Kforce Inc., et al. was served with a 
complaint brought in the Superior Court of the State of California, 
San  Diego  County.  Bernardo  Buchsbaum,  et  al.  v.  Kforce  Inc., 
et  al.,  Case  No.:  37-2020-00030994-CU-OE-CTL.  The  former 
employee purports to bring a representative action on his own 
behalf  and  on  behalf  of  other  current  and  former  California 
aggrieved employees pursuant to the Private Attorneys General 
Act  (“PAGA”)  alleging  violations  of  the  California  Labor  Code 
(“Labor Code”). The purported Labor Code violations include the 
failure to: (i) pay all earned wages, including minimum wages and 

46  KFORCE INC. AND SUBSIDIARIES

overtime wages; (ii) provide and pay proper wages for meal and 
rest periods; (iii) reimburse all reasonable and necessary business 
expenses;  (iv)  provide  accurate  itemized  wage  statements; 
and  (v)  provide  unused  vacation  wages  upon  termination. 
The plaintiff seeks civil penalties, interest, attorney’s fees and 
costs under the Labor Code. On January 21, 2021, the Plaintiff 
served an amended complaint to add Kforce Flexible Solutions 
as a party and narrow the scope of alleged aggrieved employees 
to  “internal”  commissioned  employees.  At  this  stage  in  the 
litigation it is not feasible to predict the outcome of this matter 
or reasonably estimate a range of loss, should a loss occur, from 
this proceeding.

On October 13, 2020, Kforce Inc. was served with a complaint 
brought in the U.S. District Court, Eastern District of Pennsylvania. 
Hope Gofton and Adam Kimbrel, et al. v. Kforce Inc., Case No.: 
2:20-cv-04886  on  behalf  of  themselves  and  other  similarly 
situated current and former employees. The plaintiffs purport to 
bring a collective action for alleged violations of the Fair Labor 
Standards  Act,  29  U.S.C.  §  201,  et  seq.,  and  a  class  action  for 
alleged  violations  of  the  Pennsylvania  Minimum  Wage  Act,  43 
P.S. §§ 333.101, et seq., based upon the defendant’s purported 
failure to pay federal and state overtime wages. The plaintiffs 
allege  that  the  defendant  improperly  classified  as  exempt  the 
plaintiffs  and  other  putative  collective  and  class  members, 
and allegedly failed to pay overtime wages. The plaintiffs seek 
payment of unpaid overtime wages, liquidated damages, interest, 
attorney’s fees, costs and other relief deemed equitable by the 
Court. At this stage in the litigation, it is not feasible to predict the 
outcome of this matter or reasonably estimate a range of loss, 
should a loss occur, from this proceeding.

On December 24, 2020, a complaint was filed and on January 5,  
2021,  the  complaint  was  served  against  Kforce  Inc.,  et  al.  in 
Superior  Court  of  the  State  of  California,  Los  Angeles  County. 
Sydney  Elliott-Brand,  et.  al.  v.  Kforce  Inc.,  et  al.,  Case  No.: 
20STCV49193.  On  behalf  of  herself  and  a  putative  class  of 
current  and  former  commissioned  employees  employed  by 
Defendants,  the  plaintiff  purports  to  bring  a  collective  action 
for  alleged  violations  of  the  California  Labor  Code,  §201,  et 
seq.,  Industrial  Welfare  Commission  (“IWC”)  Wage  Orders,  and 
the California Business and Professions Code, §17200, et. seq, 
based upon the defendants’ alleged failure to: (i) pay minimum 
and overtime wages; (ii) timely pay all earned wages; (iii) provide 
meal periods and rest breaks; (iv) reimburse business expenses; 
(v) provide accurate itemized wage statements; and (vi) timely 

pay wages and vacation pay upon separation of employment; as 
well as associated unfair competition. The plaintiff seeks payment 
to recover minimum, regular, and/or overtime wages for all hours 
worked  as  required  by  law,  meal  period  premiums,  rest  period 
premiums,  unpaid  business  expenses,  reasonable  attorneys’ 
fees, cost of suit and interest, statutory penalties and liquidated 
damages, and also seeks an order requiring Defendants to restore 
and disgorge all funds acquired by means of unfair competition 
under the California Business and Professions Code. At this stage 
in the litigation it is not feasible to predict the outcome of this 
matter  or  reasonably  estimate  a  range  of  loss,  should  a  loss 
occur, from this proceeding. 

Employment Agreements

Kforce  has  employment  agreements  with  certain  executives 
that provide for minimum compensation, salary and continuation 
of certain benefits for a six-month to a three-year period after 
their employment ends under certain circumstances. Certain of 
the agreements also provide for a severance payment ranging 
from one to three times annual salary and one-half to three times 
average annual bonus if such an agreement is terminated without 
good cause by Kforce or for good reason by the executive subject to 
certain post-employment restrictive covenants. At December 31,  
2020,  our  liability  would  be  approximately  $45.0  million  if, 
following a change in control, all of the executives under contract 
were terminated without good cause by the employer or if the 
executives  resigned  for  good  reason  and  $17.2  million  if,  in 
the absence of a change in control, all of the executives under 
contract were terminated by Kforce without good cause or if the 
executives resigned for good reason.

19. QUARTERLY FINANCIAL DATA (UNAUDITED)

Our quarterly operating results are affected by the number of 
billing days in a particular quarter, the seasonality of our clients’ 
businesses  and  increased  holiday  and  vacation  days  taken.  In 
addition, we typically experience an increase in costs in the first 
quarter of each fiscal year as a result of certain U.S. state and 
federal  employment  tax  resets,  which  negatively  impact  our 
gross profit and overall profitability. The results of operations 
for any interim period may be impacted by these factors and are 
not necessarily indicative of, nor comparable to, the results of 
operations for a full year.

KFORCE INC. AND SUBSIDIARIES  47

The following table provides quarterly information for the years ended December 31, 2020 and 2019 (in thousands, except per  

share amounts):

Three Months Ended 
2020 
Revenue 
Gross profit 
Income from continuing operations 
Income (loss) from discontinued operations, net of tax 

Net income  

Earnings per share — basic, continuing operations 
Earnings per share — diluted, continuing operations 

Earnings per share — basic 
Earnings per share — diluted 

2019 
Revenue 
Gross profit 
Income from continuing operations 
Income (loss) from discontinued operations, net of tax 

Net income  

Earnings per share — basic, continuing operations 
Earnings per share — diluted, continuing operations 

Earnings per share — basic 
Earnings per share — diluted 

March 31 

June 30  September 30  December 31

$335,208 
94,524  
9,106  
—  

$343,020  
97,361  
9,885  
—  

$365,424  
103,878  
18,763  
— 

$     9,106  

$     9,885  

$   18,763  

$0.42  
$0.42  

$0.42  
$0.42  

$0.48 
$0.47  

$0.48  
$0.47  

$0.90  
$0.89  

$0.90  
$0.89  

$354,048 
100,461 
18,285
—
$   18,285 
$0.88 
$0.86 
$0.88 
$0.86 

$326,738  
93,176  
7,974  
18,881  

$338,861  
101,026  
16,076  
58,783  

$345,558  
102,811  
15,907  
(967) 

$336,230 
98,025 
14,609
(401)

$   26,855  

$   74,859  

$   14,940  

$   14,208 

$0.33  
$0.32  

$1.10  
$1.07  

$0.67 
$0.66  

$3.13  
$3.06  

$0.70  
$0.68  

$0.66  
$0.64  

$0.68 
$0.66 

$0.66 
$0.64 

  During the second quarter of 2019, in connection with the disposition of the GS segment, income from discontinued operations 
included a gain on the sale of discontinued operations, net of transactions costs, of $80.0 million. There were post-closing working 
capital adjustments included in the loss from discontinued operations during the third and fourth quarter of 2019 of $0.4 million and  
$0.3 million, respectively. Refer to Note 2 — “Discontinued Operations” for a more detailed discussion.

48  KFORCE INC. AND SUBSIDIARIES

 
 
 
 
 
 
 
 
 
 
CORPORATE INFORMATION

TRANSFER AGENT
Computershare Investor Services
P.O. Box 505000
Louisville, KY 40233-5000
www.computershare.com/investor
Shareholder services:
1 (877) 373-6374

FORM 10-K AVAILABLE
A copy of the Kforce Inc.’s Annual
Report on Form 10-K (excluding
exhibits thereto) is available to
any investor without charge upon 
written request to:

Michael R. Blackman
Chief Corporate Development Officer
Kforce Inc.
1001 East Palm Avenue
Tampa, Florida 33605
Or call Investor Relations:
1 (813) 552-2927

ANNUAL MEETING
The annual meeting of shareholders 
will be held on April 22, 2021 at
8:00 a.m. ET at Kforce Inc. 
headquarters in Tampa, Florida.

WEBSITE INFORMATION
For a comprehensive profile of
Kforce Inc., visit the Firm’s  
website at: www.kforce.com.

BOARD OF DIRECTORS

EXECUTIVE OFFICERS

David L. Dunkel
Chairman and
Chief Executive Officer

Joseph J. Liberatore
President

David M. Kelly
Chief Financial Officer
and Secretary

Kye L. Mitchell
Chief Operations Officer

Andrew G. Thomas
Chief Marketing Officer 

Michael R. Blackman
Chief Corporate  
Development Officer

Jeffrey B. Hackman
Senior Vice President, 
Finance and Accounting

CORPORATE COUNSEL
Holland & Knight LLP
Tampa, Florida

INDEPENDENT AUDITORS
Deloitte & Touche LLP
Tampa, Florida

David L. Dunkel
Chairman and 
Chief Executive Officer, 
Kforce Inc.

Derrick Brooks
Executive Vice President,  
Corporate & Community  
Business Development,  
Vinik Sports Group

Catherine Cloudman
President and
Chief Executive Officer,
CHC Advisors, LLC

Ann E. Dunwoody
General (Retired),  
U.S. Army
President,  
First 2 Four, LLC

Mark F. Furlong
President and
Chief Executive Officer (Retired),
BMO Harris Bank N.A.

Randall A. Mehl
President and
Chief Investment Officer,  
Stewardship Capital Advisors, LLC

Elaine D. Rosen
Nonexecutive Chair of the Board,
Assurant, Inc.
Chair of the Board,
The Kresge Foundation

N. John Simmons
Chief Executive Officer,
Growth Advisors, LLC

Ralph E. Struzziero
Lead Independent Director

 
Corporate Headquarters:  
1001 East Palm Avenue 
Tampa, Florida 33605 
(813) 552-5000 

OFFICE LOCATIONS

ARIZONA
Phoenix

CALIFORNIA
Costa Mesa  
Culver City
La Jolla (San Diego) 
San Ramon

COLORADO
Denver

CONNECTICUT
Rocky Hill
Shelton

FLORIDA
Doral (Miami) 
Orlando
Sunrise (Ft. Lauderdale)  
Tampa

GEORGIA
Atlanta

ILLINOIS
Chicago
Rolling Meadows

KENTUCKY
Louisville

MARYLAND
Linthicum (Baltimore)

MASSACHUSETTS
Boston
Burlington

MICHIGAN
Grand Rapids
Southfield (Detroit)

MISSOURI
St. Louis

NEW YORK
New York

NORTH CAROLINA
Charlotte

OHIO
Dublin (Columbus)

OREGON
Portland

PENNSYLVANIA
King of Prussia
Pittsburgh

TEXAS
Austin
Dallas 
Fort Worth
Houston
San Antonio

UTAH
Murray (Salt Lake City)

VIRGINIA
Reston

WASHINGTON
Kirkland (Seattle)

WISCONSIN
Madison
Milwaukee