Quarterlytics / Technology / Software - Application / Kinaxis

Kinaxis

kxs · TSX Technology
Claim this profile
Ticker kxs
Exchange TSX
Sector Technology
Industry Software - Application
Employees 501-1000
← All annual reports
FY2019 Annual Report · Kinaxis
Sign in to download
Loading PDF…
A N N U A L   R E P O R T

1

Eliminating volatility in a supply chain is impossible, but managing it is not. Trusted by top brands, Kinaxis® 

(TSX:KXS) is the leading provider of cloud-based, software-as-a-service (SaaS) solutions that give people 

the confidence to know they are making the best supply chain planning decisions to maximize business 

performance. We solve complex business problems in easy-to-understand ways by combining human and 

machine intelligence to plan for any future, monitor risks and opportunities and respond at the pace of change. 

With the support of our community of supply chain experts and using our unique concurrent planning technique 

and single integrated planning platform, customers can realize higher revenue, lower costs and fewer risks.

Our values

In 2020, we reviewed our corporate values and the result was a re-commitment to these core Kinaxis tenets:

BE  
REAL
We are authentic, 

respectful, and  

act with integrity 

BE SELF- 
EMPOWERED
We are an empowered 

BE CUSTOMER- 
CENTRIC
We feel great pride and a 

group of problem-solvers, 

deep connection to our 

thinkers, and doers

customers–both internal 

and external

LAUGH 
OFTEN
We laugh, have fun, and joke 

STRONGER 
TOGETHER
We know the whole is 

BE A GLOBAL 
CITIZEN
We are connected to our 

around–it’s how we build 

greater than the sum of  

global team, active in our 

meaningful relationships

our parts

communities, and here to 

make the world better 

2

Report 
Contents

Financial highlights

Letter to shareholders

Case study: Saving lives. RapidResponse and COVID-19

Case study: Saving the planet. Tracking CO2 emissions 
through the supply chain

Case study: Saving the future. Using machine learning to 

sense short-term demand

Consolidated Financial Statements, Years Ended  

December 31, 2019 and 2018 Kinaxis Inc

Management’s Discussion and Analysis for the Year Ended 

December 31, 2019

4

6

10

12

15

17

55

3

 
 
 
Financial highlights

Our customers sign multi-year subscription agreements for our RapidResponse® supply chain planning 

platform. The business model provides a predictable, recurring revenue base which has grown rapidly  

over time as we have added new customers across six vertical markets and expanded deployments with  

our existing customers. Unlike many SaaS companies, we have also been highly profitable and continue  

to generate significant cash.

191.5

150.7

133.3

116

91.3

118.9

Margin

100.8

97.2

33% 25% 30% 28% 30%

99.3

81.8

65.2

57.7

40.1

41.7

30

28.5

212.6

181.5

158.5

127.9

Total Revenue 

Subscription/SaaS Revenue 

Adjusted EBITDA 1, 2

Cash, Cash Equivalents and
ST Investments - EOY

$US Millions

2015

2016

2017

2018

2019

1  Adjusted EBITDA” is a non-IFRS measure and is not a 

recognized, defined or a standardized measure 
under IFRS. This measure as well as other non-IFRS 
financial measures reported by Kinaxis are defined 
in the “Non-IFRS Measures” section of Kinaxis’ 
Management’s Discussion and Analysis for the year 
ended December 31, 2019 dated February 25, 2020.

2 Results for 2018 and 2019 are impacted by the change 
to the IFRS accounting standard. 

4

Backlog

Our backlog represents revenue that we expect to recognize in the future related to firm performance obligations 

that are unsatisfied (or partially unsatisfied) at December 31, 2019, for our signed, multi-year contracts:

SaaS backlog

Total backlog

$339.4

(cid:31) 43%

$310.6

(cid:31) 40%

*

*

$289.7

$246.9

$247.3

$229.3

$237.5

$222.3

$234.5

$212.6

400

300

200

100

Q4 2018

Q1 2019

Q2 2019

Q3 2019

Q4 2019

* Percentage of growth compared to Q4 2018 figures.

5

John Sicard
President and Chief Executive Officer

2019 in review

2019 was a very successful year for Kinaxis. We 

companies including Unilever and Schneider 

significantly expanded the business while meeting 

Electric. We are privileged to be associated with  

or exceeding our published targets for our key 

such incredible brands.

financial metrics. We grew our Software-as-a-

Service (SaaS) revenue by 22% to $119 million 

and achieved an Adjusted EBITDA1 margin of 

30% for the year. Our total revenue grew to $192 

million. This success was fueled by renewals and 

expansions of some important multi-year customer 

subscriptions and a record number of new 

customer additions.

Our success in 2019 was also driven by our 

relationships with partners, who influenced the 

significant majority of our new customer wins and 

accelerated their support of our deployments. We 

now work with approximately 25 partners globally, 

including a number of highly respected supply chain 

consultancies in new regions of Europe and Asia. 

More than ever, we see our Global Alliances strategy 

We were excited to welcome several new world-class 

as instrumental to effectively and efficiently scaling 

customers that include automotive companies such 

our business globally.

as Honda and Yamaha Motors; leading pharmaceutical 

companies like Dr. Reddy’s Laboratories, Lundbeck 

A/S and Teva Pharmaceuticals; high-tech giants, 

including Lenovo; and major industrial companies 

such as Johnson Electric. We also successfully 

renewed contracts with Fortune Global 500 

6

2020 and ahead

We ended 2019 with a strong backlog of 

committed subscription business. Our multi-year 

SaaS revenue backlog was up 40% from a year ago, 

which will help underpin our growth for 2020  

is right to continue to accelerate our investment 

and subsequent years.

We believe that our market and our position 

in it is strengthening. Events that are wildly 

disrupting supply chains globally continue to 

reinforce the need for our unique concurrent 

planning technique. From tariffs to Brexit to the 

recent COVID-19 crisis, the need for synchronized 

planning in real-time across all functional supply 

chain areas has never been more evident.

Our customers and market, like investors, are 

increasingly focused on the issue of sustainability 

in addition to all the usual benefits of concurrent 

planning. Our offering – the Kinaxis RapidResponse 

platform – is core to the creation of savings in a 

supply chain. Customers and prospects are keen 

to identify and implement ways we can help them 

remove inefficiencies and waste, both in real and 

dollar terms. We have provided some real-world 

in people and capabilities on a global basis and 

across all functions of the business. In 2020, we are 

targeting to grow the full Kinaxis team by roughly 

40% from our base of over 650 people at the end 

of 2019. As always, we will be guided by our core 

strategy elements: innovation first, drive customer 

excellence, evolve our amazing culture globally  

and diversify growth strategies.

Innovation first

Our investment in our product group will 

accelerate in 2020 as we launch several exciting 

new innovations announced last year and as we 

continue to execute our longer-term roadmap. 

During 2020, customers will have access to exciting 

new capabilities, such as:

 y Demand sensing, which uses machine learning/AI 

to unearth factors that can hone short-term 

examples of how we are helping customers plan  

demand forecasts

for improved sustainability later in this report.

Kinaxis is also laser-focused on innovation and we 

aim to continue to outpace competitors in that 

regard. There is increasing acceptance that supply 

chains need to go through a digital transformation 

to become more agile. We have seen a sharp 

increase over the past year in the number of 

unsolicited inbound requests from prospective 

customers considering such a transformation.

In both 2018 and 2019, we roughly doubled 

the size of our global sales team, with a focus 

primarily in Europe and Asia. Since then, we 

have seen significant success with customers in 

those regions, as demonstrated by some of our 

public announcements over that time. The time 

 y Platform extensibility, which will allow third 

parties to develop their own applications and 

algorithms on top of RapidResponse. Customers 

will be able to add unique capabilities that relate 

to their specific business. Our partners can help, 

too, whether building functionality for individual 

customers or entire vertical markets

 y Intuitive new visualizations and a vastly 

enhanced user experience to quickly point users 

to supply chain issues and opportunities, and 

greatly simplify and personalize the work of 

supply chain planners 

 y A faster, more scalable and flexible core 

concurrent planning engine

7

Drive customer excellence

We will continue to target sales and marketing 

investments throughout 2020 to ensure we align 

sales coverage with growing demand. We will 

also place other roles in the field, closer to our 

end markets. We have already enhanced our 

services capabilities through the acquisition of 

a long-time business partner, Prana Consulting, 

such companies is one way to learn about new 

opportunities for growth. We will continue to 

actively investigate ways to augment our revenue 

streams in 2020 and beyond.

In closing

I would like to thank our management team and 

employees around the world for their unrelenting 

which developed an India-based RapidResponse 

efforts, particularly during the extremely challenging 

consultancy with more than 70 professionals, 

global COVID-19 crisis. I am incredibly happy and 

including a team in North America. Over the past 

proud that they remain healthy and are maintaining 

15 years, Prana has supported many successful 

customer deployments and this team will be 

a razor focus on delivering value to our customers.  

I would also like to thank our distinguished Board of 

instrumental in scaling our ability in deployment, 

Directors – which now includes former Apple and 

customer care and product development for our 

ever-growing global customer base.

Cisco executive, Betsy Rafael – for collaborating 

with our leadership team to shape and support  

our mission for growth.  

It is an honor and privilege to lead this exceptional 

company and to work with inspiring and gifted 

people each and every day. We are proud of what 

Kinaxis has already become but remain fiercely 

committed to driving even greater heights of 

success. Thank you for your trust and continued 

support of Kinaxis.

Sincerely,

Evolve our amazing culture globally

Kinaxis is recognized as a special place to work 

with a special culture. More than ever, we need to 

ensure that our culture propagates globally as we 

continue to grow. We will continue to integrate 

corporate support functions into our regions to 

ensure employees are consistently provided the 

support and resources they require to drive value, 

regardless of their locale. We also continue to make 

plans for our new Ottawa head office and look 

forward to moving into a brand new state-of-the 

art building in the future.

Diversifying growth strategies

Entering new markets and tackling new customer 

use cases have been the cornerstones of our 

John Sicard 

President and Chief Executive Officer Kinaxis Inc.

growth. While we’re strongly focused on Tier 1 

companies in six vertical markets across three 

sales regions, we do have customers today that 

fall outside those target parameters. Working with 

8

 
In 2019, Kinaxis won a record number of new customers, including world-class brands across all of our vertical markets.

Kinaxis customers

Kinaxis helps billion-dollar companies transform their supply chains  
to achieve breakthroughs.

Our vertical markets

AEROSPACE/DEFENCE

AUTOMOTIVE

CONSUMER PRODUCTS

HIGH TECH & ELECTRONICS

INDUSTRIAL

LIFE SCIENCES

9

Saving lives: RapidResponse and COVID-19

The scope and speed of the global COVID-19 pandemic is unlike anything 

ever seen previously and, for manufacturers, supply chain agility is the main 

muscle exercised in times like these. Executives and supply chain practitioners 

are analyzing and determining the best course of action against multiple 

simultaneous and interdependent scenarios not just daily, but hourly or by  

the minute, for the entire supply chain.

While we are currently helping our customers make fast, confident decisions around COVID-19, Kinaxis has also 

been used by our customers to help with all types of disruption, including hurricanes1, earthquakes, disease, 

cyberattacks, financial crisis and war.

10

In terms of the COVID-19 disruption, Kinaxis customers have been using our RapidResponse platform to 

act quickly and aggressively to lead through the supply chain crisis. In March, we took a look at some usage 

statistics and our observations at the time included:

 y Our customers responded on a global basis. We had supply chain practitioners using the Kinaxis cloud 

service from over 75 countries on every continent. We observed a higher than normal usage first in Europe 

and then in the US. The largest increase in usage at the time was from Germany. The one location with a 

20%+ drop in usage in the period was China, due to the impact of their manufacturing shutdown.

 y Industries were impacted differently. There was first a surge in usage by our high-tech vertical customers 

due to dependencies on suppliers in China. As the outbreak spread, other verticals such as life sciences 

and consumer products increased their activity as their supply chains responded to spikes in demand for 

life-saving and life-sustaining products such as medicine/pharmaceuticals, medical products, consumer 

cleaning supplies and other core consumer necessities.

 y The usage rate of people accessing Kinaxis increased by over 33% in the period as more of the supply 

chain collaborated on new scenarios to respond to the dynamic situation. To assist, Kinaxis provided our 

customers with free unlimited report access users through the crisis period.

 y The number of simulation scenarios skyrocketed 2x. We saw our first three-month period with over 10 

billion planning assessment calculations. Kinaxis customers were creating complete lossless digital twins 

of their end-to-end supply chains and running “what-if” scenarios imagining different futures and their 

potential impacts on key corporate, financial and supply chain metrics.

COVID-19 has created uncertainty and fear for millions across the globe. But these data points are further proof 

that the world in general, and our customers in particular, are working diligently and smartly to ensure that 

basic needs are met.

1 https://www.forbes.com/sites/stevebanker/2019/11/05/procter--gamble-embraces-continuous-planning-and-execution/#20472f923ed1

11

Saving the planet: Tracking CO2 emissions through  
the supply chain

In 2018, a leading global automotive manufacturer was improving its fleet 

to meet emissions reductions standards under Clean Air for Europe (CAFE) 

regulations. CAFE set target emissions for each manufacturer and penalties for 

failure to comply. At first, the company met early targets ahead of schedule 

but over time, it began to fall behind. Customer demand for higher-emitting 

vehicles made it challenging to produce clean fleets that could compete in 

the market, and early gains in fuel efficiency and battery technology weren’t 

enough to keep pace with ever-lowering emissions caps.

Between 2017 and 2018, the European Commission phased in stricter emissions tests for all new cars, including 

an assessment to measure output in real-world driving conditions1. Penalties for exceeding targets would 

increase in 2019 which could result in millions of dollars in fines each year, but manufacturers were only given 

months to prepare.

12

The company decided its best opportunity for lowering emissions would come at the supply chain level. 

Although the company couldn’t control demand for high-emitting models like trucks and SUVs, better 

planning could limit other contributing factors. For example, optional features in cars, such as sunroofs, paint 

color and wheel size, could alter a vehicle’s emissions by as much as 30%. If planners had the ability to track 

these features, they could adjust their market availability and reduce emissions.

The company’s planners couldn’t do this with the planning software they had in place when the new 

emissions tests were announced. Instead, they based emission-level estimates on limited information about 

the vehicles being produced. Planners assumed the best and worst case scenario for each model and then 

estimated what mixture of high-emitting and low-emitting vehicles would be sold in each market. The 

estimates weren’t accurate, and the lack of visibility limited the actions the company could take to reduce 

emissions and avoid penalties.

The company’s planners needed a solution that could track granular changes to individual vehicles while still 

providing high-level aggregate data on revenues and emissions targets.

The Kinaxis difference
Planners’ and manufacturers’ needs were met when the company found Kinaxis RapidResponse. With access to 

detailed information for each vehicle being built, planners are able to craft and evaluate multiple scenarios to 

pick the vehicle volume and mix that will boost revenues and stay within regulation targets. 

Before RapidResponse, the company had to estimate emissions for its entire fleet using a base model for each 

vehicle. Now, because demand data is continuously updated, planners can constantly monitor the supply chain 

and recommend ways to lower fleets’ emissions and remain profitable. The company can then proactively 

adjust the models and options they plan to produce and make available for sale in each country to avoid 

exceeding targets and facing fines.

13
13

GRANULAR- 
LEVEL DATA   
on the vehicle models and options mixes 

being sold in Europe

SCENARIO  
PLANNING   
to find emission-reduction opportunities 

before reaching annual targets

VISIBILITY   
into supply chains serving 13 brands  

across 28 countries

AGGREGATE   
REPORTING  
on emissions throughout Europe

Results that matter
Company leaders now feel confident they can reach future European emissions targets. That conviction 

couldn’t come at a better time: analysts are warning about a “2020 CO2 Cliff.”  Independent researchers predict 
that companies across the automotive industry could each pay billions in penalties by the end of that year.2 

In that environment, better supply chain planning will give the company an opportunity to surpass its peers’ 

emissions goals and avoid hefty fines.

1https://ec.europa.eu/growth/content/clean-mobility-new-emissions-tests-become-mandatory-all-new-cars-1-september-2018_en

2 https://www.bloomberg.com/news/articles/2019-06-26/europe-s-tough-new-emissions-rules-come-with-39-billion-threat

14

Saving the future: Using machine learning to sense 
short-term demand

Planning in silos has proven to produce plans that companies have little or 

no confidence in. The best demand plans include input from all stakeholders. 

This includes people closest to the customer, in sales and marketing, as well as 

those closest to suppliers, in operations and finance. Together, these teams can 

balance market and customer needs against supply chain capabilities and risk.

For years, our Demand Planning application has let planning teams create statistical forecasts and consensus 

demand plans in a collaborative process that’s orchestrated using a single platform. It combines demand 

planning with strategic capacity and supply management to reduce planning risk, actively monitor 

performance and adjust demand plans when variances arise.

We’ve been adding another collaborator to the Demand Planning team: machine learning. Kinaxis is bringing deeper 

demand sensing capabilities to the RapidResponse platform, incorporating machine learning to identify signals, 

inside and outside an organization, that can dramatically impact short demand. Weather, social media sentiment, 

company or competitor promotions, point of sale data – all of these signals and many others could impact short-

term demand for certain products, but do they? It’s the perfect question for machine learning algorithms.

A Kinaxis customer in Asia that manufactures food products has tested our demand sensing capabilities and 

the results were staggering. Our algorithms looked at data related to 55 products, distributed through 140 retail 

locations, over roughly a two-year historical period, with the first 500 days used to initially train the machine learning 

model for prediction over the next 200 days. Training of the model also continued during the 200-day period. 

15

Our demand sensing capabilities quickly discerned that certain factors, like the time since the last promotion, 

the week of the year, and the time until the next holiday, were highly correlated to short-term demand – facts 

that would have been nearly impossible to uncover at scale without machine learning.

Applying the trained demand sensing model to the 200-day forecast period, the food manufacturer discovered 

that it would have experienced 60% fewer stockout days across the retail outlets and would have been able  

to carry 7% less finished goods inventory. The benefits are obvious: higher sales, happier customers and less  

waste – both financial and physical. Food for thought.

System under test

55  

P R O D U C T S

140  

S T O R E S

Demand sensing results

-60% 

  S T O C K O U T   D A Y S

-7% 

I N V E N T O R Y

16

Consolidated Financial Statements of 

Kinaxis Inc. 

Years ended December 31, 2019 and 2018 

(In thousands of USD) 

17

KPMG LLP 
150 Elgin Street, Suite 1800 
Ottawa ON K2P 2P8 
Canada 
Telephone 613-212-5764 
Fax 613-212-2896 

INDEPENDENT AUDITORS’ REPORT 

To the Shareholders of Kinaxis Inc. 

Opinion 

We have audited the consolidated financial statements of Kinaxis Inc. (the Entity), which 
comprise: 

 

 

 

 

the  consolidated  statements  of  financial  position  as  at  December  31,  2019  and 
December 31, 2018 

the consolidated statements of comprehensive income for the years then ended 

the consolidated statements of changes in shareholders’ equity for the years then 
ended 

the consolidated statements of cash flows for the years then ended 

  and  notes  to  the  consolidated   financial  statements,  including  a  summary  of 

significant accounting policies 

(Hereinafter referred to as the “financial statements”). 

In  our  opinion,  the  accompanying  financial  statements  present  fairly,  in  all  material 
respects, the consolidated financial position of the Entity as at December 31, 2019 and 
December  31,  2018,  and  its  consolidated  financial  performance  and  its  consolidated 
cash flows for the years then ended in accordance with International Financial Reporting 
Standards (IFRS). 

Basis for Opinion 

We  conducted  our  audit  in  accordance  with  Canadian  generally  accepted  auditing 
standards.    Our  responsibilities  under  those  standards  are  further  described  in  the 
“Auditors’ Responsibilities for the Audit of the Financial Statements” section of our 
auditors’ report.   

We are independent of the Entity in accordance with the ethical requirements that are 
relevant to our audit of the financial statements in Canada and we have fulfilled our other 
ethical responsibilities in accordance with these requirements. 

We believe that the audit evidence we have obtained is sufficient and appropriate to 
provide a basis for our opinion.     

18

KPMG LLP is a Canadian limited liability partnership and a member firm of the KPMG network of independent 
member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.  
KPMG Canada provides services to KPMG LLP 

 
 
 
 
 
 
 
Other Information 

Management is responsible for the other information. Other information comprises: 

 

 

the  information  included  in  Management’s  Discussion  and  Analysis  filed  with  the 
relevant Canadian Securities Commissions. 

the  information,  other  than  the  financial  statements  and  the  auditors’ 
report  thereon,  included  in  a  document  likely  to  be  entitled  “Annual 
Report”. 

Our opinion on the financial statements does not cover the other information and we do 
not and will not express any form of assurance conclusion thereon.  

In connection with our audit of the financial statements, our responsibility is to read the 
other  information  identified  above  and,  in  doing  so,  consider  whether  the  other 
information  is  materially  inconsistent  with  the  financial  statements  or  our  knowledge 
obtained in the audit and remain alert for indications that the other information appears 
to be materially misstated.   

We obtained the information included in Management’s Discussion and Analysis filed 
with the relevant Canadian Securities Commissions as at the date of this auditors’ report.   
If, based on the work we have performed on this other information, we conclude that 
there is a material misstatement of this other information, we are required to report that 
fact in the auditors’ report. 

We have nothing to report in this regard.  

The  information,  other  than  the  financial  statements  and  the  auditors’  report  thereon, 
included  in  a  document  likely  to  be  entitled  “Annual  Report”  is  expected  to  be  made 
available to us after the date of this auditors’ report. If, based on the work we will perform 
on this other information, we conclude that there is a material misstatement of this other 
information, we are required to report that fact to those charged with governance. 

Responsibilities  of  Management  and  Those  Charged  with 
Governance for the Financial Statements 

Management  is  responsible  for  the  preparation  and  fair  presentation  of  the  financial 
statements in accordance with International Financial Reporting Standards (IFRS), and 
for  such  internal  control  as  management  determines  is  necessary  to  enable  the 
preparation  of  financial  statements  that  are  free  from  material  misstatement,  whether 
due to fraud or error. 

In  preparing  the  financial  statements,  management  is  responsible  for  assessing  the 
Entity’s ability to continue as a going concern, disclosing as applicable, matters related 
to going concern and using the going concern basis of accounting unless management 
either intends to liquidate the Entity or to cease operations, or has no realistic alternative 
but to do so. 

Those  charged  with  governance  are  responsible  for  overseeing  the  Entity’s  financial 
reporting process. 

19

 
 
 
 
Auditors’ Responsibilities for the Audit of the Financial Statements 

Our  objectives  are  to  obtain  reasonable  assurance  about  whether  the  financial 
statements  as  a  whole  are  free  from  material  misstatement,  whether  due  to  fraud  or 
error, and to issue an auditors’ report that includes our opinion.  

Reasonable assurance is a high level of assurance, but is not a guarantee that an audit 
conducted  in  accordance  with  Canadian  generally  accepted  auditing  standards  will 
always detect a material misstatement when it exists.  

Misstatements can arise from fraud or error and are considered material if, individually 
or  in  the  aggregate,  they  could  reasonably  be  expected  to  influence  the  economic 
decisions of users taken on the basis of the financial statements. 

As part of an audit in accordance with Canadian general accepted auditing standards, 
we exercise professional judgment and maintain professional skepticism throughout the 
audit.  

We also: 

 

Identify and assess the risks of material misstatement of the financial statements, 
whether due to fraud or error, design and perform audit procedures responsive to 
those risks, and obtain audit evidence that is sufficient and appropriate to provide a 
basis for our opinion.  

The risk of not detecting a material misstatement resulting from fraud is higher than 
for  one  resulting  from  error,  as  fraud  may  involve  collusion,  forgery,  intentional 
omissions, misrepresentations, or the override of internal control. 

  Obtain an understanding of internal control relevant to the audit in order to design 
audit procedures that are appropriate in the circumstances, but not for the purpose 
of expressing an opinion on the effectiveness of the Entity's internal control.  

  Evaluate the appropriateness of accounting policies used and the reasonableness 

of accounting estimates and related disclosures made by management. 

  Conclude on the appropriateness of management's use of the going concern basis 
of  accounting  and,  based  on  the  audit  evidence  obtained,  whether  a  material 
uncertainty exists related to events or conditions that may cast significant doubt on 
the  Entity's  ability  to  continue  as  a  going  concern.  If  we  conclude  that  a  material 
uncertainty exists, we are required to draw attention in our auditors’ report to the 
related disclosures in the financial statements or, if such disclosures are inadequate, 
to modify our opinion. Our conclusions are based on the audit evidence obtained up 
to the date of our auditors’ report. However, future events or conditions may cause 
the Entity to cease to continue as a going concern. 

  Evaluate the overall presentation, structure and content of the financial statements, 
including  the  disclosures,  and  whether  the  financial  statements  represent  the 
underlying transactions and events in a manner that achieves fair presentation. 

20

 
 
 
  Communicate with those charged with governance regarding, among other matters, 
the planned scope and timing of the audit and significant audit findings, including 
any significant deficiencies in internal control that we identify during our audit.  

  Provide those charged with governance with a statement that we have complied with 
relevant ethical requirements regarding independence, and communicate with them 
all relationships and other matters that may reasonably be thought to bear on our 
independence, and where applicable, related safeguards. 

  Obtain  sufficient  appropriate  audit  evidence  regarding  the  financial  information  of 
the entities or business activities within the group Entity to express an opinion on the 
financial  statements.  We  are  responsible  for  the  direction,  supervision  and 
performance of the group audit. We remain solely responsible for our audit opinion. 

Chartered Professional Accountants, Licensed Public Accountants 

The engagement partner on the audit resulting in this auditors’ report is Anuj Madan. 

Ottawa, Canada 

February 25, 2020 

21

 
 
 
 
 
 
 
 
Kinaxis Inc. 
Consolidated Statements of Financial Position 

As at December 31 
(Expressed in thousands of USD) 

Assets

Current assets: 

Cash and cash equivalents 
Short-term investments   
Trade and other receivables (note 4) 
Prepaid expenses 

Non-current assets: 

Property and equipment (note 5) 
Right-of-use assets (note 6) 
Contract acquisition costs (note 7) 
Unbilled receivables 
Deferred tax assets (note 16) 

2019

2018

$ 

182,284 
30,319 
81,336 
6,534 
300,473

25,704 
8,671 
15,497 
249 
149 

$ 

126,144 
55,404 
64,330 
5,815 
251,693

22,785 
8,873  
13,902  
457 
49 

$ 

350,743 

$ 

297,759 

Liabilities and Shareholders’ Equity 

Current liabilities: 

Trade payables and accrued liabilities (note 8) 
Deferred revenue (note 9) 
Lease obligations (note 10) 

$ 

Non-current liabilities: 

Lease obligations (note 10) 
Deferred tax liabilities (note 16) 

Shareholders’ equity:

Share capital (note 11) 
Contributed surplus 
Accumulated other comprehensive loss 
Retained earnings 

Contingencies (note 23) 

20,770 
83,673 
2,288 
106,731

6,818 
7,092 
13,910

140,961 
30,392 
(348) 
59,097 
230,102

$ 

21,623 
78,496 
2,572 
102,691

6,311 
4,075 
10,386

124,951 
24,284 
(319) 
35,766 
184,682

$ 

350,743 

$ 

297,759 

See accompanying notes to consolidated financial statements. 

On behalf of the Board of Directors: 

(signed) John (Ian) Giffen       

  Director 

 (signed) John Sicard      

  Director  

22

Kinaxis Inc. 
Consolidated Statements of Comprehensive Income 

For the years ended December 31 
(Expressed in thousands of USD, except share and per share data) 

Revenue (note 13) 

Cost of revenue 

Gross profit 

Operating expenses: 

Selling and marketing 
Research and development 
General and administrative 

Other income (expense): 

Foreign exchange loss 
Net finance income 

Profit before income taxes 

Income tax expense (recovery) (note 16): 

Current
Deferred

Profit

Other comprehensive loss: 

Items that are or may be reclassified 

subsequently to profit or loss: 

Foreign currency translation  

differences - foreign operations 

Total comprehensive income 

Basic earnings per share 

Weighted average number of basic  

Common Shares (note 12) 

Diluted earnings per share 

Weighted average number of diluted 

Common Shares (note 12) 

See accompanying notes to consolidated financial statements. 

2019

2018

$ 

191,549 

$ 

150,727 

53,850 

137,699 

44,270 
34,125 
26,852 
105,247

32,452

(226) 
3,037 
2,811

35,263 

9,015
2,917
11,932

23,331

47,032 

103,695 

35,055 
27,626 
20,167 
82,848

20,847

(181) 
1,810 
1,629

22,476 

8,930
(862)
8,068

14,408

$ 

$ 

$ 

(29) 

23,302 

0.89 

$ 

$ 

(35) 

14,373 

0.56 

26,180,034 

25,820,518 

0.87 

$ 

0.54 

26,967,805 

26,824,435 

23

Kinaxis Inc. 
Consolidated Statements of Changes in Shareholders’ Equity 

For the years ended December 31 
(Expressed in thousands of USD) 

Accumulated
other
Contributed  comprehensive 
loss 

surplus 

Share 
capital 

Retained
earnings
(deficit) 

Total equity

Balance, December 31, 2017  $ 

108,253 

$ 

19,294 

$ 

(284)

$

(2,475) 

$ 

124,788 

Adjustment on initial application 
of IFRS 15 
Balance, January 1, 2018 

–  
108,253

–  
19,294

Profit 
Other comprehensive loss 
Total comprehensive income (loss) 

–  
–  
–  

Share options exercised 
Restricted share units vested 
Deferred share units exercised 
Share based payments (note 11) 
Total shareholder transactions 

14,012 
1,834 
852 
–
16,698

–  
–  
–  

(3,892) 
(1,834) 
(852)
11,568
4,990

–  
(284)

–  
(35) 
(35) 

–  
–  
–
–
–  

23,833 
21,358

14,408
–

14,408 

–  
–  
–  
–  
–  

23,833 
148,621

14,408 
(35)
14,373 

10,120 
–  
–  
11,568 
21,688

Balance, December 31, 2018  $ 

124,951 

$ 

24,284 

$ 

(319)

$

35,766 

$ 

184,682 

Profit 
Other comprehensive loss 
Total comprehensive income (loss) 

–  
–  
–  

Share options exercised 
Restricted share units vested 
Share based payments (note 11) 
Total shareholder transactions 

12,042 
3,968 

–
16,010

–  
–  
–  

(3,291) 
(3,968) 
13,367
6,108

–  
(29) 
(29) 

–  
–  
–  
–  

23,331 

–

23,331 

–  
–  
–  
–  

23,331 
(29)
23,302 

8,751 
–  
13,367 
22,118

Balance, December 31, 2019  $ 

140,961 

$ 

30,392 

$ 

(348)

$

59,097 

$ 

230,102 

See accompanying notes to consolidated financial statements. 

24

Kinaxis Inc. 
Consolidated Statements of Cash Flows 

For the years ended December 31 
(Expressed in thousands of USD) 

Cash flows from operating activities: 

Profit 
Items not affecting cash: 

Depreciation of property and equipment and  

right-of-use assets (note 15) 
Share-based payments (note 11) 
Investment tax credits recoverable 
Net finance income 
Income tax expense (note 16) 

Change in operating assets and liabilities (note 17) 
Interest received 
Interest paid 
Income taxes paid 

Cash flows used in investing activities: 

Purchase of property and equipment (note 5) 
Purchase of short-term investments 
Redemption of short-term investments 

Cash flows from financing activities: 

Payment of lease obligations (note 10) 
Common shares issued on exercise of stock options 

Increase in cash and cash equivalents 

Cash and cash equivalents, beginning of year 

Effects of exchange rates on cash and cash equivalents 

2019

2018

$ 

23,331 

$ 

14,408 

11,908 
13,367 
–  
(3,037) 
11,932 
(9,161) 
3,653 
(531) 
(14,863) 
36,599

(11,719) 
(60,108) 
85,108 
13,281

(2,674) 
8,751 
6,077

55,957 

126,144 

183 

9,272 
11,568 
911 
(1,810) 
8,068 
(13,215) 
2,413 
(773) 
(2,927) 
27,915

(12,310) 
(112,684) 
112,588 
(12,406)

(2,160) 
10,120 
7,960

23,469 

103,392 

(717) 

Cash and cash equivalents, end of year 

$ 

182,284 

$ 

126,144 

See accompanying notes to consolidated financial statements. 

25

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

1. Corporate information:

Kinaxis  Inc.  (“Kinaxis”  or  the  "Company")  is  incorporated  under  the  Canada  Business  Corporations
Act and domiciled in Ontario, Canada. The address of the Company’s registered office is 700 Silver
Seven  Road,  Ottawa,  Ontario.  The consolidated  financial statements  of  the Company  as  at and  for
the years ended December 31, 2019 and 2018 comprise the Company and its subsidiaries.

Kinaxis  is  a  leading  provider  of  cloud-based  subscription  software  that  enables  its  customers  to
improve and accelerate analysis and decision-making across their supply chain operations. Kinaxis is
a  global  enterprise  with  offices  in  Chicago,  United  States;  Tokyo,  Japan;  Hong  Kong,  China;
Amsterdam, The Netherlands; Seoul, South Korea; London, United Kingdom; Singapore; and Ottawa,
Canada.

2. Basis of preparation:

(a) Statement of compliance:

The  consolidated  financial  statements  have  been  prepared  in  accordance  with  International
Financial  Reporting  Standards  (“IFRS”)  as  issued  by  the  International  Accounting  Standards
Board (“IASB”), and include the accounts of Kinaxis Inc. and its eight wholly-owned subsidiaries,
Kinaxis Corp., Kinaxis US Corp., Kinaxis Asia Limited, Kinaxis Japan K.K., Kinaxis Korea Limited,
Kinaxis Europe B.V., Kinaxis UK Limited and Kinaxis Singapore Pte. Ltd.

The  consolidated  financial  statements  were  authorized  for  issue  by  the  Board  of  Directors  on
February 25, 2020.

(b) Measurement basis:

The consolidated financial statements have been prepared on the historical cost basis except for
certain financial instruments measured at fair value. Historical cost is generally based on the fair
value of the consideration given in exchange for assets.

(c) Presentation currency:

These consolidated financial statements are presented in United States dollars (“USD”) which is
the  functional  currency  of  the  Company  and  its  subsidiaries  unless  otherwise  stated.  Tabular
amounts are presented in thousands of USD.

(d) Foreign currency:

Foreign currency transactions

The  financial  statements  of  the  Company  and  its  wholly-owned  subsidiaries  (excluding  Kinaxis
Japan K.K., Kinaxis Korea Limited, Kinaxis Europe B.V., and Kinaxis UK Limited), are measured
using USD as the functional currency. Transactions in currencies other than USD are translated
at the rates of exchange prevailing at the dates of the transactions. At the end of each reporting
period,  monetary  items  denominated  in  foreign  currencies  are  translated  to  the  functional
currency  at  the  rates  prevailing  at  that  date.  Exchange  differences  on  monetary  items  are

26

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

2. Basis of preparation (continued):

(d) Foreign currency (continued):

recognized in profit or loss in the period in which they arise. Non-monetary items carried at fair
value that are denominated in foreign currencies are translated to the functional currency at the
rates  prevailing  at  the  date  when  the  fair  value  was  determined.  Non-monetary  items  that  are
measured  in  terms  of  historical  cost  in  a  foreign  currency  are  translated  using  the  rates  at  the
date of the transaction.

Foreign operations

The consolidated financial statements also include the accounts of its wholly-owned subsidiaries
Kinaxis  Japan  K.K.,  Kinaxis  Korea  Limited,  Kinaxis  Europe  B.V.,  and  Kinaxis  UK  Limited
translated into U.S. dollars. The financial statements of Kinaxis Japan K.K. are measured using
the Japanese Yen as its functional currency; the financial statements of Kinaxis Korea Limited are
measured  using  the  Korean  Won  as  its  functional  currency;  the  financial  statements  of  Kinaxis
Europe B.V. are measured using the European Euro as its functional currency; and the financial
statements  of  Kinaxis  UK  Limited  are  measured  using  the  British  Pound  as  its  functional
currency. Assets and liabilities have been translated into USD using exchange rates prevailing at
the  end  of  each  reporting  period.  Income  and  expense  items  are  translated  at  the  average
exchange rates for the period, unless exchange rates fluctuate significantly during that period, in
which case the exchange rates at the dates of the transactions are used. Exchange differences
arising, if any, are recognized in other comprehensive income and accumulated in shareholders’
equity.

(e) Use of estimates and judgments:

The  preparation  of  the  consolidated  financial  statements  in  accordance  with  IFRS  requires
management  to  make  judgments,  estimates  and  assumptions  that  affect  the  application  of
accounting  policies  and  the  reported  amounts  of  assets,  liabilities,  revenue,  expenses  and
disclosure of contingent assets and liabilities. Actual results may differ from these estimates.

Estimates  and  judgments  included,  but  are  not  limited  to,  the  allocation  of  consideration  for  a
multiple element revenue arrangement, recognition of deferred tax assets, valuation of trade and
other  receivables  and  valuation  of  share-based  payments.  Estimates  and  assumptions  are
reviewed  periodically  and  the  effects  of  revisions  are  recorded  in  the  consolidated  financial
statements in the period in which the estimates are revised and in any future periods affected.

Allocation of consideration to multiple elements of a revenue arrangement

Contracts  with  customers  often  include  promises  to  deliver  multiple  products  and  services.
Determining whether such bundled products and services are considered i) distinct performance
obligations  that  should  be  separately  recognized,  or  ii)  non-distinct  and  therefore  should  be
combined  with  another  good  or  service  and  recognized  as  a  combined  unit  of  accounting  may
require  significant  judgment.  In  general,  the  Company’s  professional  services  are  capable  of

27

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

2. Basis of preparation (continued):

(e) Use of estimates and judgments (continued):

being  distinct  as  they  could  be  performed  by  third  party  service  providers  and  do  not  involve
significant customization of the licensed software.

The  determination  of  the  standalone  selling  prices  (“SSP”)  for  distinct  performance  obligations
can also require judgment and estimates. The Company uses a single amount to estimate SSP
for  bundled  items  such  as  subscription  licenses  and  maintenance  and  support  in  subscription
arrangements that are not sold separately. The  Company uses a range of amounts to estimate
SSP when it sells each of the products and services separately and needs to determine whether
there is a discount that needs to be allocated based on the relative SSP of the various products
and  services.  In  general,  SSP  for  maintenance  and  support  bundled  in  on-premise  and  hybrid
subscription  arrangements  is  established  as  a  percentage  of  the  subscription  license  fee  as
supported  by  third  party  evidence  and  internal  analysis  of  similar  vendor  contracts.  SSP  for
hosting  and  professional  services  is  established  based  on  observable  prices  for  the  same  or
similar services when sold separately, or estimated using a cost plus margin approach.

Income taxes

The  recognition  of  deferred  tax  assets  requires  the  Company  to  assess  future  taxable  income
available to utilize deferred tax assets related to deductible or taxable temporary differences. The
Company  considers  the  nature  and  carry-forward  period  of  deferred  tax  assets,  the  Company’s
recent earnings history and forecast of future earnings in performing this assessment. The actual
deferred tax assets realized may differ from the amount recorded due to factors having a negative
impact on operating results of the Company and lower future taxable income.

Trade and other receivables

The  recognition  of  trade  and  other  receivables  and  loss  allowances  requires  the  Company  to
assess credit risk and collectability. The Company  considers historical trends and any available
information indicating a customer could be experiencing liquidity or going concern problems and
the status of any contractual or legal disputes with customers in performing this assessment.

Fair value of share-based payments

The  Company  uses  the  Black-Scholes  valuation  model  to  determine  the  fair  value  of  equity
settled stock options. Estimates are required for inputs to this model including the fair value of the
underlying shares, the expected life of the option, volatility, expected dividend yield and the risk-
free interest rate. Variation in actual results for any of these inputs will result in a different value of
the  stock  option  realized  from  the  original  estimate.  The  assumptions  and  estimates  used  are
further outlined in Note 11.

28

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

3. Significant accounting policies:

(a) Basis of consolidation:

Subsidiaries are entities controlled by the Company. The financial statements of subsidiaries are
included in the consolidated financial statements from the date that control commences until the
date  that  control  ceases.  The  accounting  policies  of  subsidiaries  have  been  changed  when
necessary  to  align  them  with  the  policies  adopted  by  the  Company.  All  intercompany
transactions, balances, revenues and expenses between the Company and its subsidiaries have
been eliminated.

(b) Revenue recognition:

Revenue is recognized upon transfer of control of products or services to customers at an amount
that  reflects  the  consideration  the  Company  expects  to  receive  in  exchange  for  the  products  or
services.  The  Company’s  contracts  often  include  multiple  products  and  services,  which  are
generally capable of being distinct and accounted for as separate performance obligations.

The  Company’s  hosted  software-as-a-service  (“SaaS”)  application,  which  allows  customers  to
use  hosted  software  over  the  contract  period  without  taking  possession  of  the  software,  is
provided on a subscription basis, and recognized  ratably over the contract period, commencing
on the date an executed contract exists and the customer has the right-to-use and access to the
platform.

On-premise,  fixed  term  subscription  licenses  and  hybrid  software  subscriptions  (where  the
customer  has  the  option  to  take  the  hosted  software  on-premise)  provide  the  customer  with  a
right-to-use the software as it exists when made available to the customer. Revenue from distinct
on-premise subscription licenses is recognized upfront at the point in time when the software is
made available to the customer and the right to use the software has commenced. On-premise
subscription  licenses  and  hybrid  subscriptions  are  bundled  with  software  maintenance  and
support  services  and/or  hosting  for  a  term.  The  license  component  and  maintenance  and
support/hosting  components  are  each  allocated  revenue  using  their  relative  estimated  SSP.
Revenue  allocated  to  the  bundled  maintenance  and  support  and  hosting  is  recognized  ratably
over the term of the maintenance and support services.

Professional services are provided for implementation and configuration of software licenses and
SaaS, as well as ongoing technical services and training. Professional services are typically billed
on a time and material basis and revenue is recognized over time as the services are performed.
For professional services contracts billed on a fixed price basis, revenue is recognized over time
based on the proportion of services performed.

Maintenance and support services provided to customers on legacy perpetual software licenses
is recognized ratably over the term of the maintenance and support services.

The  Company  recognizes  an  asset  for  the  incremental  costs  of  obtaining  a  contract  with  a
customer if it expects the costs to be recoverable, and has determined that certain sales incentive
programs  meet  the  requirements  to  be  capitalized.  Capitalized  contract  acquisition  costs  are

29

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

3. Significant accounting policies (continued):

(b) Revenue recognition (continued):

amortized  consistent  with  the  pattern  of  transfer  to  the  customer  for  the  goods  and  services  to
which  the  asset  relates.  The  amortization  period  includes  specifically  identifiable  contract
renewals  where  there  is  no  substantive  renewal  commission.  The  expected  customer  renewal
period  is  estimated  based  on  the  historical  life  of  our  customers,  which  the  Company  has
determined to be six years. The Company applies  the practical expedient available under IFRS
15  and  does  not  capitalize  incremental costs  of  obtaining  contracts  if  the  amortization  period  is
one year or less.

The  timing  of  revenue  recognition  often  differs  from  contract  payment  schedules,  resulting  in
revenue that has been earned but not billed. These amounts are included in unbilled receivables.
Amounts  billed  in  accordance  with  customer  contracts,  but  not  yet  earned,  are  recorded  and
presented as part of deferred revenue.

The  Company  has  elected  to  apply  the  practical  expedient  to  not  adjust  the  total  consideration
over the contract term for the effect of a financing component if the period between the transfer of
services  to  the  customer  and  the  customer’s  payment  for  these  services  is  expected  to  be  one
year or less.

(c) Financial instruments:

Financial  assets  and  financial  liabilities  are  recognized  when  the  Company  becomes  a  party  to
the contractual provisions of the instrument.

Trade  receivables  without  a  significant  financing  component  are  initially  measured  at  the
transaction  price.  All  other  financial  assets  and  financial  liabilities  are  initially  measured  at  fair
value. Transaction costs that are directly attributable to the acquisition or issue of financial assets
and  financial  liabilities  (other  than  financial  assets  and  financial  liabilities  at  fair  value  through
profit  or  loss  (“FVTPL”))  are  added  to  or  deducted  from  the  fair  value  of  the  financial  assets  or
financial liabilities, as appropriate, on initial recognition. Transaction costs directly attributable to
the  acquisition  of  financial  assets  or  financial  liabilities  at  fair  value  through  profit  or  loss  are
recognized immediately in profit or loss.

Financial assets

All financial assets are recognized and de-recognized on trade date.

The  Company  determines  the  classification  of  its  financial  assets  on  the  basis  of  both  the
business model for managing the financial assets and the contractual cash flow characteristics of
the  financial  asset.  Financial  assets  are  not  reclassified  subsequent  to  their  initial  recognition
unless the Company changes its business model for managing financial assets.

A  financial  asset  is  measured  at  amortized  cost  if  it  is  held  within  a  business  model  whose
objective is to hold assets to collect contractual cash flows, and its contractual terms give rise on
specified  dates  to  cash  flows  that  are  solely  payments  of  principal  and  interest  on  the  principal
amount outstanding.

30

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

3. Significant accounting policies (continued):

(c) Financial instruments (continued):

The Company’s financial assets are classified as follows:

Financial asset 

Cash and cash equivalents 
Short-term investments 
Trade and other receivables 
Unbilled receivables

Amortized cost 

Classification under IFRS 9 

Amortized cost 
Amortized cost 
Amortized cost 
Amortized cost

Subsequent  to  initial  recognition,  financial  assets  at  amortized  cost  are  measured  using  the 
effective  interest  method,  less  any  impairment.  Interest  income  is  recognized  by  applying  the 
effective  interest  rate  except  for  short-term  receivables  where  the  interest  revenue  would  be 
immaterial. Interest income, foreign exchange gains and losses, impairment, and any gain or loss 
on de-recognition are recognized in profit or loss.  

Impairment of financial assets 

The Company measures a loss allowance based on the lifetime expected credit losses. Lifetime 
expected credit losses are estimated based on factors such as the Company’s past experience of 
collecting  payments,  the  number  of  delayed  payments  in  the  portfolio  past  the  average  credit 
period, observable changes in national or local economic conditions that correlate with default on 
receivables,  financial  difficulty  of  the  borrower,  and  it  becoming  probable  that  the  borrower  will 
enter bankruptcy or financial re-organization. 

Financial assets are written off when there is no reasonable expectation of recovery. 

Financial liabilities 

The  Company  determines  the  classification  of  its  financial  liabilities  at  initial  recognition.  The 
Company’s financial liabilities are classified as follows: 

Financial liability 

Classification under IFRS 9 

Trade payables and accrued liabilities 

Amortized cost 

Amortized cost 

Financial liabilities at amortized cost are measured using the effective interest rate method. 

De-recognition of financial liabilities 

The Company de-recognizes financial liabilities when the Company’s obligations are discharged, 
cancelled or they expire. 

31

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

3. Significant accounting policies (continued):

(d) Cash and cash equivalents:

Cash  and  cash  equivalents  include  cash  investments  in  interest-bearing  accounts  and  term
deposits which can readily be redeemed for cash without penalty or are issued for terms of three
months or less from the date of acquisition.

(e) Short-term investments:

Short-term  investments  consist  of  term  deposits  and  guaranteed  income  certificates  held  with
Schedule 1 Canadian banks for maturity terms of three to six months from the date of acquisition.
Investments are measured at amortized cost. The carrying amount of investments approximates
fair market value due to the short-term maturity of these instruments.

(f) Property and equipment:

Property  and  equipment  are  measured  at  cost  less  accumulated  depreciation  and  accumulated
impairment losses. Property and equipment under finance leases are stated at the present value
of minimum future lease payments. Cost includes expenditures that are directly attributable to the
acquisition  of  the  asset.  The  assets  are  depreciated  over  their  estimated  useful  lives  using  the
straight-line  method  as  this  most  closely  reflects  the  expected  pattern  of  consumption  of  the
future economic benefits. Depreciation methods, useful lives and residual values are reviewed at
each financial year end and adjusted prospectively if appropriate.

Property and equipment 

Computer equipment 
Computer software 
Office furniture and equipment 
Leasehold improvements 

Rate 

5 years 
3 to 5 years 
3 to 5 years 
Shorter of useful life or remaining term of lease 

At  the  end  of  each  reporting  period,  the  Company  reviews  the  carrying  amounts  of  its  property 
and equipment to determine whether there is any indication of impairment. If any such indication 
exists, the recoverable amount of the asset is estimated in order to determine the extent of the 
impairment loss (if any). The recoverable amount is the higher of fair value less costs to sell and 
value in use. In assessing value in use, the estimated future cash flows are discounted to their 
present value using a pre-tax discount rate that reflects current market assessments of the time 
value of money and the risks specific to the asset. For the purpose of impairment testing, assets 
that  cannot  be  tested  individually  are  grouped  together  into  the  smallest  group  of  assets  that 
generates  cash  inflows  from  continuing  use  that  are  largely  independent  of  the  cash  inflows  of 
other assets or groups of assets (the “cash-generating unit, or CGU”). If the recoverable amount 
of an asset is estimated to be less than its carrying amount, the carrying amount of the asset is 
reduced to its recoverable amount. An impairment loss is recognized immediately in profit or loss.  

Assets to be disposed of are reported at the lower of the carrying amount or fair value less costs 
to sell. 

32

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

3. Significant accounting policies (continued):

(g) Leases:

At  inception  of  a  contract,  the  Company  assesses  whether  a  contract  is,  or  contains,  a  lease
based  on  whether  the  contract  conveys  the  right  to  control  the  use  of  an  identified  asset  for  a
period of time in exchange for consideration.

The Company has elected to apply the practical expedient to account for each lease component
and any non-lease components as a single lease component.

The  Company  recognizes a  right-of-use  asset  and  a  lease  liability  at  the  lease  commencement
date. The right-of-use asset is initially measured based on the initial amount of the lease liability
adjusted  for  any  lease  payments  made  at  or  before  the  commencement  date,  plus  any  initial
direct costs incurred and an estimate of costs to dismantle and remove the underlying asset or to
restore the underlying asset or the site on which it is located, less any lease incentives received.
The assets are depreciated to the earlier of the end of the useful life of the right-of-use asset or
the lease term using the straight-line method as this most closely reflects the expected pattern of
consumption  of  the  future  economic  benefits.  The  lease  term  includes  periods  covered  by  an
option to extend if the Company is reasonably certain to exercise that option. Lease terms range
from  2  to  6  years  for  offices  and  data  centres.  In  addition,  the  right-of-use  asset  is  periodically
reduced  by  impairment  losses,  if  any,  and  adjusted  for  certain  remeasurements  of  the  lease
liability.

The  lease  liability  is  initially  measured  at  the  present  value  of  the  lease  payments  that  are  not
paid at the commencement date, discounted using the interest rate implicit in the lease or, if that
rate  cannot  be  readily  determined,  the  Company’s  incremental  borrowing  rate.  Generally,  the
Company uses its incremental borrowing rate as the discount rate. Variable lease payments that
do not depend on an index or rate are not included in the measurement of the lease liability.

The  lease  liability  is  measured  at  amortized  cost  using  the  effective  interest  method.  It  is
remeasured when there is a change in future lease payments arising from a change in an index
or  rate,  if  there  is  a  change  in  the  Company’s  estimate  of  the  amount  expected  to  be  payable
under  a  residual  value  guarantee,  or  if  the  Company  changes  its  assessment  of  whether  it  will
exercise a purchase, extension or termination option.

When  the  lease  liability  is  remeasured  in  this  way,  a  corresponding  adjustment  is  made  to  the
carrying amount of the right-of-use asset, or is recorded in profit or loss if the carrying amount of
the right-of-use asset has been reduced to zero.

The  Company  has  elected  to  apply  the  practical  expedient  not  to  recognize  right-of-use  assets
and lease liabilities for short-term leases that have a lease term of 12 months or less and leases
of  low-value  assets.  The  lease  payments  associated  with  these  leases  are  recognized  as  an
expense on a straight-line basis over the lease term.

33

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

3. Significant accounting policies (continued):

(h) Employee benefits:

The  Company  offers  a  defined  contribution  plan  to  its  employees  which  is  a  post-employment
benefit plan under which an entity pays fixed contributions into a separate entity and will have no
legal  or  constructive  obligation  to  pay  further  amounts.  Obligations  for  contributions  to  defined
contribution pension plans are recognized as an employee benefit expense in profit or loss in the
periods during which services are rendered by employees.

(i) Provisions:

A  provision  is  recognized  if,  as  a  result  of  a  past  event,  the  Company  has  a  present  legal  or
constructive  obligation  that  can  be  estimated  reliably,  and  it  is  probable  that  an  outflow  of
economic  benefits  will  be  required  to  settle  the  obligation.  Provisions  are  determined  by
discounting  the  expected  future  cash  flows  at  a  pre-tax  rate  that  reflects  current  market
assessments of the time value of money and the risks specific to the liability. The unwinding of
the discount is recognized as finance cost.

A provision for onerous contracts is recognized when the expected benefits to be derived by the
Company from a contract are lower than the unavoidable cost of meeting its obligations under the
contract.  The  provision  is  measured  at  the  present  value  of  the  lower  of  the  expected  cost  of
terminating  the  contract  and  the  expected  net  cost  of  continuing  with  the  contract.  Before  a
provision is established, the Company recognizes any impairment loss on the assets associated
with that contract.

(j) Research and development expense:

Research and development costs are expensed as incurred unless the criteria for capitalization
are met. No research or development costs have been capitalized to date.

(k) Income taxes:

Current  and  deferred  income  taxes  are  recognized  as  an  expense  or  recovery  in  profit  or  loss,
except  when  they  relate  to  items  that  are  recognized  outside  profit  or  loss  (whether  in  other
comprehensive income or directly in equity), in which case the tax is also recognized outside of
profit or loss.

Current income tax

Current  income  tax  assets  and  liabilities  for  the  current  and  prior  periods  are  measured  at  the
amount expected to be recovered from, or paid to, the taxation authorities. The tax rates and tax
laws  used  to  compute  the  amount  are  those  that  are  enacted  or  substantively  enacted,  by  the
reporting date, in the countries where the Company operates and generates taxable income.

Deferred income tax

Deferred  income  tax  assets  and  liabilities  are  recorded  for  the  temporary  differences  between
transactions  that  have  been  included  in  the  consolidated  financial  statements  or  income  tax

34

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

3. Significant accounting policies (continued):

(k) Income taxes (continued):

returns.  Deferred  income  taxes  are  provided  for  using  the  liability  method.  Under  the  liability
method, deferred income taxes are recognized for all significant temporary differences between
the tax and financial statement bases of assets and liabilities and for certain carry-forward items.
Deferred income tax assets are recognized only to the extent that, in the opinion of management,
it is probable that the deferred income tax assets will be realized.

Deferred tax assets and liabilities are measured at the tax rates that are expected to apply in the
year when  the  asset  is  realized  or  the liability  is  settled,  based on  tax  rates  (and  tax  laws)  that
have  been  enacted  or  substantively  enacted  at  the  reporting  date.  Deferred  income  tax  assets
and  liabilities  are  adjusted  for  the  effects  of  changes  in  tax  laws  and  rates  on  the  date  of  the
enactment or substantive enactment. Deferred tax assets and liabilities are offset when there is a
legally enforceable right to set off current tax assets against current tax liabilities and when they
relate to income taxes levied by the same taxation authority and the Company intends to settle its
current tax assets and liabilities on a net basis.

Investment tax credits

Investment tax credits relating to scientific research and experimental development expenditures
are recorded in the fiscal period the qualifying expenditures are incurred based on management’s
interpretation  of  applicable  legislation  in  the  Income  Tax  Act  of  Canada.  Credits  are  recorded
provided  there  is  reasonable  assurance  that  the  tax  credit  will  be  realized.  Credits  claimed  are
subject to review by the Canada Revenue Agency.

Credits claimed in connection with research and development activities are accounted for using
the cost reduction method. Under this method, assistance and credits relating to the acquisition of
equipment  is  deducted  from  the  cost  of  the  related  assets,  and  those  relating  to  current
expenditures, which are primarily salaries and related benefits, are included in the determination
of profit or loss as a reduction of the research and development expenses.

(l) Share-based payments:

The  Company  uses  the  fair  value  based  method  to  measure  share-based  compensation  for  all
share-based awards made to employees and directors. The grant date fair value of equity-settled
share-based payment awards granted to employees is generally recognized as an expense, with
a  corresponding  increase  in  equity,  over  the  vesting  period  of  the  awards.  The  grant  date  fair
value  is  determined  using  the  Black-Scholes  model  for  option  grants.  The  market  value  of  the
Company’s  shares  on  the  date  of  the  grant  is  used  to  determine  the  fair  value  of  share  units
issued. Each tranche of an award is considered a separate award with its own vesting period and
grant date fair value. The amount recognized as an expense is adjusted to reflect the number of
awards for which the related service and non-market performance conditions are expected to be
met, such that the amount ultimately recognized is based on the number of awards that meet the
related  service  and  non-market  performance  conditions  at  the  vesting  date.  For  share-based

35

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

3. Significant accounting policies (continued):

(l) Share-based payments (continued):

payment  awards  with  non-vesting  (i.e.  performance)  conditions,  the  grant  date  fair  value  of  the
share-based  payment  is  measured  to  reflect  such  conditions  and  there  is  no  true-up  for
differences between expected and actual outcomes.

Where  the  terms  of  an  equity-settled  transaction  award  are  modified,  the  minimum  expense
recognized is the expense as if the terms had not been modified and if the original terms of the
award are met. An additional expense is recognized for any modification that increases the total
fair value of the share-based payment transaction, or is otherwise beneficial to the employee as
measured at the date of modification.

(m) Earnings per share:

Basic earnings per share are calculated by dividing profit or loss by the weighted average number
of  common  shares  outstanding  during  the  reporting  period.  Diluted  earnings  per  share  are
calculated similar to basic earnings per share except the weighted average number of common
shares outstanding is adjusted for the effects of all dilutive potential common shares, which are
comprised  of  additional  shares  from  the  assumed  exercise  or  conversion  of  share  options.
Options that have a dilutive impact are assumed to have been exercised or converted on the later
of the beginning of the period or the date granted.

36

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

4. Trade and other receivables:

The following table presents trade and other receivables for the Company:

Trade accounts receivable 
Unbilled receivables
Taxes receivable 
Other

Loss allowance 

$ 

2019

65,406 
13,880
382 
1,690
81,358 
(22)

$ 

2018

56,618 
6,408
566 
738
64,330 

–

$ 

81,336 

$ 

64,330 

Trade and other receivables of $2,768 were written off in 2019 (2018 – $561). 

The  Company  had  a  dispute  with  an  Asian-based  customer  that  was  the  subject  of  confidential, 
binding  arbitration  proceedings.  The  parties  have  agreed  to  resolve  their  dispute  amicably,  with  no 
admission by either party and with no payment by either party to the other. The arbitration has been 
discontinued.  The  trade  and  other  receivables  from  this  customer  of  $2,532  were  written  off  to 
general and administrative expenses in 2019. 

The following table presents changes in unbilled receivables: 

Balance, beginning of year 

$ 

6,865 

$ 

11,280 

2019

2018

Amounts transferred to trade accounts receivable from the  

balance at the beginning of year 

Amounts written off 
Revenue in excess of billings, net of amounts transferred to trade 

accounts receivable 

Balance, end of year 

Current  
Non-current

(5,614) 
(794)

13,672 

14,129 

13,880 
249

$ 

$ 

(9,690) 

–

5,275 

6,865 

6,408 
457

$ 

$ 

37

 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

5. Property and equipment:

The following table presents property and equipment for the Company:

Computer 
equipment 

Computer 
software 

Office
furniture and 
equipment 

Leasehold 
improvements 

Total
property and 
equipment 

Cost

Balance, December 31, 

2017 

$  23,827 

$ 

919 

$ 

335 

$ 

3,569 

$  28,650 

Additions
Effects of movement in 

exchange rates 

Balance, December 31, 

9,713

(172)

1,179

–

2018 

$  33,368 

$ 

2,098 

$ 

Additions
Dispositions
Effects of movement in 

exchange rates 

Balance, December 31, 

9,672
(329)

(64)

1,063
(219)

–

158

–  

493 

447
(92)

–  

1,260

12,310

(10)

(182)

$ 

4,819 

$  40,778 

537 
–  

5

11,719
(640)

(59) 

2019 

$  42,647 

$ 

2,942 

$ 

848 

$ 

5,361 

$  51,798 

Accumulated depreciation 

Computer 
equipment 

Computer 
software 

Office
furniture and 
equipment 

Leasehold 
improvements 

Total
property and 
equipment 

Balance, December 31, 

2017 

$ 

8,108 

$ 

664 

$ 

123 

$ 

2,405 

$  11,300 

Depreciation
Effects of movement in 

exchange rates  

Balance, December 31, 

5,694

(35)

395

–

2018 

$  13,767 

$ 

1,059 

$ 

Depreciation
Dispositions
Effects of movement in 

exchange rates  

Balance, December 31, 

7,231
(329)

(28)

650
(219)

–

101

–  

224 

130
(92)

–  

538

–

6,728

(35)

$ 

2,943 

$  17,993 

755
–  

3

8,766
(640)

(25) 

2019 

$  20,641 

$ 

1,490 

$ 

262 

$ 

3,701 

$  26,094 

Carrying value 

Computer 
equipment 

Computer 
software 

Office
furniture and 
equipment 

Leasehold 
improvements 

Total
property and 
equipment 

December 31, 2018 
December 31, 2019 

$  19,601 
$  22,006 

$ 
$ 

1,039 
1,452 

$ 
$ 

269 
586 

$ 
$ 

1,876 
1,660 

$  22,785 
$  25,704 

There were no proceeds associated with asset dispositions in 2019 (2018 – no asset dispositions). 

38

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

6. Right-of-use assets:

The following table presents right-of-use assets for the Company:

Offices

Data centres

Total
right-of-use
assets

Balance, January 1, 2018 

$ 

3,927 

$ 

3,307 

$ 

7,234 

Additions
Depreciation
Effects of movement in exchange rates 

–
(959)
(14)

4,245
(1,585)
(48)

4,245
(2,544)
(62) 

Balance, December 31, 2018 

$ 

2,954 

$ 

5,919 

$ 

8,873 

Additions
Depreciation
Effects of movement in exchange rates 

203
(1,154)
(16)

2,746
(1,988)
7

2,949
(3,142)
(9) 

Balance, December 31, 2019 

$ 

1,987 

$ 

6,684 

$ 

8,671 

7. Contract acquisition costs:

The following table presents changes in contract acquisition costs:

Balance, beginning of year 

$ 

13,902 

$ 

11,514 

2019

2018

Additions
Amortization

Balance, end of year 

5,951
(4,356)

6,088
(3,700)

$ 

15,497 

$ 

13,902 

Amortization of contract acquisition costs is recorded in selling and marketing expense. 

8. Trade payables and accrued liabilities:

The following table presents trade payables and accrued liabilities for the Company:

Trade accounts payable 
Accrued liabilities 
Taxes payable 

$ 

2019

4,285 
13,360 
3,125 

$ 

2018

1,406 
9,141 
11,076 

$ 

20,770 

$ 

21,623 

39

 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

9. Deferred revenue:

The following table presents changes in deferred revenue:

Balance, beginning of year 

$ 

78,496 

$ 

63,639 

2019

2018

Amounts invoiced and revenue deferred 
Recognition of deferred revenue included in the balance at the  

beginning of year 

Balance, end of year 

10. Lease obligations:

82,949 

(77,772)

73,192 

(58,335)

$ 

83,673 

$ 

78,496 

The Company’s leases are for office space and data centers. These leases contain no renewal option
or  a  renewal  option  for  one  or  two  years.  The  Company  has  included  renewal  options  in  the
measurement of lease obligations when it is reasonably certain to exercise the renewal option.

The following table presents lease obligations for the Company:

Current 
Non-current

Total lease obligations 

2019

2,288 
6,818

9,106 

$ 

$ 

2018

2,572 
6,311

8,883 

$ 

$ 

The  following  table  presents  the  contractual  undiscounted  cash  flows  for  lease  obligations  as  at 
December 31, 2019: 

Less than one year 
One to five years 
More than five years 

Total undiscounted lease obligations 

$ 

2,729 
7,301 
158 

$ 

10,188 

Interest  expense  on  lease  obligations  for  2019  was  $531  (2018  –$501).  The  expense  relating  to 
variable  lease  payments  not  included  in  the  measurement  of  lease  obligations  was  $730  (2018  – 
$739).  This  consists  of  variable  lease  payments  for operating  costs,  property  taxes,  and  insurance. 
Expenses relating to short-term leases were $556 (2018 – $256) and expenses relating to leases of 
low  value  assets  were  not  material.  Total  cash  outflow  for  leases  was  $4,491  (2018  –  $3,656), 
including $2,674 of principal payments on lease obligations (2018 –$2,160). 

40

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

10.  Lease obligations (continued): 

During 2019, the Company entered into commitments to lease office space in Ottawa, Canada and 
Tokyo,  Japan,  and  to  expand  data  centres  in  Tokyo,  Japan  and  Osaka,  Japan.  The  office  lease  in 
Ottawa  is  expected  to  commence  in  late  2021  and  the  minimum  payments  required  under  this  
commitment are $43,103 over a fifteen year period. The office lease in Tokyo will commence in April 
2020  and  the  minimum  payments  required  under  this  commitment  are  $1,987  over  a  three  year 
period. The expanded data centre lease in Tokyo, Japan and Osaka, Japan will commence in April 
2020  and  the  minimum  payments  required  under  this  commitment  are  $1,187  over  a  three  year 
period. 

11.  Share capital: 

Authorized 

The Company is authorized to issue an unlimited number of Common Shares. 

Issued 

Common shares 

Shares 

Amount 

Shares outstanding at December 31, 2017 

25,507,922 

$  108,253 

Shares issued from exercised options  
Shares issued from vested restricted share units 
Shares issued from exercised deferred share units 

511,862 
37,565 
20,832 

14,012 
1,834 
852 

Shares outstanding at December 31, 2018  

26,078,181 

$  124,951 

Shares issued from exercised options  
Shares issued from vested restricted share units 

261,929 
62,894 

12,042 
3,968 

Shares outstanding at December 31, 2019  

26,403,004 

$  140,961 

41

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

11. Share capital (continued):

Stock option plans

The following table presents the status of the stock option plans:

Options outstanding, beginning of 

year

Granted
Exercised
Forfeited

468,044
(261,929) 
(67,250) 

Options outstanding, end of year 

2,228,738

Options exercisable, end of year 

1,041,110

2019

Weighted 
average 
Shares   exercise price 

2018

Weighted 
average 
Shares  exercise price 

2,089,873 

$ 

38.32

2,232,735 

$ 

31.92

57.81
33.41 
54.98 

44.24 

30.43 

522,000
(511,862) 
(153,000) 

63.65
19.77
53.96

2,089,873 

851,622 

$ 

$ 

38.32 

22.16 

The following table presents information about stock options outstanding at December 31, 2019: 

Range of 
exercise prices 

$1 to $4 
$9 to $20 
$29 to $36 
$46 to $50 
$52 to $56 
$58 to $59 
$62 to $67 
$72 to $76 

Options outstanding

Options exercisable

Weighted 
average 
remaining 
outstanding   contractual life 

Number 

Weighted 
average 
exercise 
price 

235,599 
150,500 
454,650 
154,381 
326,496 
572,862 
249,750 
84,500 

1.65 
4.20 
5.98 
5.99 
3.25 
4.86 
3.31 
3.78 

$ 

1.74 
10.68 
34.29 
47.68 
54.42 
58.51 
64.70 
73.10 

Number 
exercisable 

235,599 
150,500 
323,400 
88,481 
111,996 
55,884 
57,000 
18,250 

Weighted 
average 
exercise 
price 

$ 

1.74 
10.68 
34.24 
47.51 
54.75 
58.02 
64.76 
72.74 

2,228,738 

4.33 

$ 

44.24 

1,041,110 

$ 

30.43 

The Company has outstanding stock options issued under its 2010 and 2012 stock option plans. No 
further  options  may  be  granted  under  the  2010  and  2012  stock  option  plans.  In  June  2017,  the 
Company  adopted  a  new  Canadian  Resident  Plan  and  a  new  Non-Canadian  Resident  Plan.  Stock 
options granted under the new plans will have an exercise price equal to or greater than the stock’s 
TSX  price  at  the  date  of  grant  as  determined  by  the  Board  of  Directors  and  the  maximum  term  of 
these options will be five years. Options are granted periodically and typically vest over four years.  

At December 31, 2019, there were 1,119,156 stock options available for grant under the Plans. 

42

 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

11. Share capital (continued):

In  2019,  the  Company  granted  468,044  (2018  –  522,000)  options  and  recorded  share-based
compensation expense of $8,271 (2018 – $8,232) related to the vesting of options granted in 2019
and previous years. The per share weighted-average fair value of stock options granted in 2019 was
$18.51  (2018  –  $17.34)  on  the  date  of  grant  using  the  Black  Scholes  option-pricing  model  with  the
following weighted-average assumptions: exercise price is equal to the price of the underlying share,
expected dividend yield of 0%, risk-free interest rate of 2.45% (2018 – 2.65%), an expected life of 3 to
5  years  (2018  –  2  to  5  years),  estimated  volatility  of  38%  (2018  –  38%).  The  forfeiture  rate  was
estimated  at  15%  (2018  –  10%).  The  forfeiture  rate  is  estimated  based  upon  an  analysis  of  actual
forfeitures.

Share Unit Plan

At December 31, 2019, there were 268,895 share units available for grant under the Share Unit Plan.

In 2019, the Company granted 70,982 (2018 – 58,200) restricted share units (“RSU”) and none were
forfeited  (2018  –  13,098).  There  were  60,722  (2018  –  52,634)  RSUs  outstanding  at  December  31,
2019. Each RSU entitles the participant to receive one Common Share. The RSUs vest over time in
three equal annual tranches. The weighted-average grant date fair value of the RSUs granted in 2019
was $63.13 (2018 – $66.16) per unit using the fair value of a Common Share at time of grant. The
Company  recorded  share-based  compensation  expense  of  $4,196  (2018  –  $2,436)  related  to  the
RSUs.

In  2019,  the  Company  granted  14,256  (2018  –  13,800)  deferred  share  units  (“DSU”).  There  were
45,086 (2018 – 30,830) DSUs outstanding at December 31, 2019. Each DSU entitles the participant
to  receive  one  Common  Share.  The  DSUs  vest  immediately  as  the  participants  are  entitled  to  the
shares  upon  termination  of  their  service.  The  fair  value  of  the  DSUs  granted  in  2019  was  $63.13
(2018  –  $65.23)  per  unit  using  the  fair  value  of  a  Common  Share  at  time  of  grant.  The  Company
recorded share-based compensation of $900 (2018 – $900) related to the DSUs.

The following table presents the share-based payments expense by function:

Cost of revenue 
Selling and marketing 
Research and development 
General and administrative 

$ 

2019

900 
5,484 
1,574 
5,409 

$ 

2018

844 
4,644 
1,053 
5,027 

$ 

13,367 

$ 

11,568 

43

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

12. Earnings per share:

The following table summarizes the calculation of the weighted average number of basic and diluted
common shares:

2019

2018

Issued Common Shares, beginning of year 

26,078,181 

25,507,922 

Effect of shares issued from exercise of options 
Effect of shares issued from vesting of restricted share units 
Effect of shares issued from vesting of deferred share units 

98,234 
3,619 

–

300,799 
2,161 
9,636

Weighted average number of basic Common Shares 

26,180,034 

25,820,518 

Effect of share options on issue 
Effect of share units on issue 

644,062 
143,709 

890,135 
113,782 

Weighted average number of diluted Common Shares 

26,967,805 

26,824,435 

For 2019, 1,233,608 (2018 – 352,000) options were excluded from the weighted average number of 
diluted common shares as their effect would have been anti-dilutive.  

13. Revenue:

The following table presents revenue of the Company:

SaaS
Professional services 
Subscription term licenses 
Maintenance and support 

2019

$  118,860
33,549 
26,218 
12,922 

$

2018

97,157
31,854 
9,935 
11,781 

$  191,549 

$  150,727 

The following table presents revenue expected to be recognized in the future related to performance 
obligations that are unsatisfied (or partially unsatisfied) at December 31, 2019: 

2020

$  122,090 
11,145 
4,533 

$ 

2021 

91,778 
8,272 
–  

2022 and
thereafter

Total

$ 

96,729 
4,887 
–  

$  310,597 
24,304 
4,533 

$  137,768 

$  100,050 

$  101,616 

$  339,434 

SaaS 
Maintenance and support 
Subscription term licenses 

44

 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

14. Personnel expenses:

The following table presents personnel expenses of the Company:

Salaries including bonuses 
Benefits
Commissions
Share-based payments 

15.  Depreciation:

The following table presents total depreciation expense by function:

Cost of revenue 
Selling and marketing 
Research and development 
General and administrative 

16. Income tax expense:

The income tax amounts recognized in profit and loss are as follows:

Current tax expense 

Current income tax 

Deferred tax (recovery) expense 

$ 

2019

71,823 
11,274
6,190
13,367 

$ 

2018

59,538 
9,355
5,329
11,568 

$  102,654

$

85,790

$ 

2019

8,384 
4 
1,365 
2,155 

$ 

2018

6,299 
4 
1,282 
1,687 

$ 

11,908

$

9,272

2019

2018

$ 

9,015 

$ 

8,930 

Origination and reversal of temporary differences 

2,917 

(862) 

$ 

11,932

$

8,068

The  current  tax  expense  and  deferred  tax  expense  for  2019  include  a  recovery  of  $1,272  and  an 
expense of $1,392, respectively, arising from a prior period. 

45

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

16. Income tax expense (continued):

A reconciliation of the income tax expense to the expected amount using the Company’s Canadian
tax rate is as follows:

Canadian tax rate 

2019

2018

26.50% 

26.50% 

Expected Canadian income tax expense 

$ 

9,345 

$ 

5,956 

Increase (reduction) in income taxes resulting from: 

Difference between current and future tax rates and other 
Foreign tax rate differences 
Permanent difference of share-based payments 
Foreign exchange differences 

308 
133 
2,146 
–  

13 
60 
2,045 
(6) 

$ 

11,932

$

8,068

The  following  tables  present  tax  effects  of  temporary  differences  and  carry-forwards,  as  well  as 
movements in the deferred tax balances: 

Deferred tax assets (liabilities): 

Tax effect of investment tax credits 
Share issuance costs 
Property and equipment 
Contract acquisition costs 
Stock based compensation 
Net operating loss carryforwards 
Other

Deferred tax assets (liabilities): 

Tax effect of investment tax credits 
Share issuance costs 
Property and equipment 
Contract acquisition costs 
Stock based compensation 
Net operating loss carryforwards 
Other

46

Balance at 
December 31, 
2018

Recognized 
in profit 
and loss

Balance at 
December 31, 
2019

$ 

(395)
96

(2,197) 
(3,360) 
1,070 
658 
102

$

(36)
(96)
(1,344) 
(306)
259 
(658)
(736)

$

(431) 
–

(3,541) 
(3,666)
1,329 

–
(634)

$ 

(4,026) 

$ 

(2,917) 

$ 

(6,943)

Balance at 
January 1, 
2018

Recognized 
in profit 
and loss

Balance at 
December 31, 
2018

$ 

(1,202) 
336 
(1,448) 
(3,051) 

–
–
477

$ 

807 
(240)
(749)
(309)
1,070
658
(375)

$ 

(395) 
96
(2,197)
(3,360)
1,070
658 
102

$ 

(4,888) 

$ 

862 

$ 

(4,026) 

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

16. Income tax expense (continued):

The company does not have foreign net operating loss carryforwards as at December 31, 2019 (2018
– $2,520).

Deferred  tax  liabilities  have  not  been  recognized  for  temporary  differences  associated  with 
investments  in  subsidiaries  as  the  Company  is  able  to  control  the  timing  of  the  reversal  of  the 
temporary  differences  and  it  is  probable  that  the  temporary  differences  will  not  reverse  in  the 
foreseeable future. The aggregate amount of these temporary differences at December 31, 2019 was 
$14,913 (2018 – $10,714). 

17. Statement of cash flow:

The following table presents changes in operating assets and liabilities:

Trade and other receivables 
Prepaid expenses 
Contract acquisition costs 
Trade payables and accrued liabilities
Deferred revenue 

$ 

2019

(16,776) 
(716)
(1,566) 
4,726 
5,171 

$ 

2018

(23,302) 
(1,633)
(2,429)
(1,118)
15,267

$ 

(9,161)

$

(13,215)

18. Credit facility:

The Company has a CAD$20.0 million revolving demand credit facility which bears interest at bank
prime per annum and has not been drawn as at December 31, 2019.

In addition to providing a general security agreement representing a first charge over the Company’s
assets,  the  Company  must  meet  certain  financial  covenants  as  specified  in  the  facility  agreement.
The  Company  was  in  compliance  with  these  financial  covenants  as  at  December  31,  2019  and
continues to be at the time of approval of these consolidated financial statements. In the event that
the Company’s aggregate borrowings under the revolving facility exceed CAD$5 million, a borrowing
limit applies that is based principally on the Company’s accounts receivable.

19. Financial instruments:

The  carrying  amounts  of  investments,  trade  and  other  receivables,  unbilled  receivables,  and  trade
payables and accrued liabilities approximate fair market value due to the short-term maturity of these
instruments.

47

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

19. Financial instruments (continued):

Financial risk management:

(a) Credit risk:

Credit risk is the risk of an unexpected loss if a customer or counterparty to a financial instrument
fails  to  meet  its  contractual  obligations.  The  Company’s  credit  risk  is  primarily  attributable  to  its
trade and other receivables.

(a) Credit risk (continued):

The following table presents maximum exposure to credit risk for trade receivables by geographic
region:

United States 
Europe
Asia
Canada

The following table presents aging of trade receivables: 

Current 

Past due: 

0 – 30 days 
31 – 60 days 
Greater than 60 days 

$ 

2019

45,950 
15,889
2,057
1,510

$ 

2018

36,684 
16,397
2,827
710

$ 

65,406 

$ 

56,618 

2019

2018

$ 

41,209 

$ 

40,321 

17,854 
2,453 
3,890 

13,269 
746 
2,282 

$ 

65,406 

$ 

56,618 

The nature of the Company’s subscription based business results in payments being received in 
advance  of  the  majority  of  the  services  being  delivered;  as  a  result,  the  Company’s  credit  risk 
exposure  is  low.  At  December  31,  2019,  one  customer  individually  accounted  for  greater  than 
10%  of  total  trade  receivables  (December  31,  2018  –  no  customer).  For  2019,  no  customer 
individually accounted for greater than 10% of revenue (2018 – no customer). 

The Company measures a loss allowance based on the lifetime expected credit losses. Lifetime 
expected credit losses are estimated based on factors such as the Company’s past experience of 
collecting  payments,  the  number  of  delayed  payments  in  the  portfolio  past  the  average  credit 
period, observable changes in national or local economic conditions that correlate with default on 
receivables,  financial  difficulty  of  the  borrower,  and  it  becoming  probable  that  the  borrower  will 

48

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

19. Financial instruments (continued):

(a) Credit risk (continued):

enter  bankruptcy  or  financial  re-organization.  Financial  assets  are  written  off  when  there  is  no
reasonable  expectation  of  recovery.  During  the  year  ended  December  31,  2019,  the  Company
wrote off $2,768 of trade receivables that were deemed not collectible (2018 – $561 written off).
As  at  December  31,  2019,  the  Company  has  recorded  a  loss  allowance  of  $22  (2018  –  no
allowance).

The Company invests its excess cash in short-term investments with the objective of maintaining
safety  of  principal  and  providing  adequate  liquidity  to  meet  all  current  payment  obligations  and
future planned capital expenditures with the secondary objective of maximizing the overall yield of
the investment. The Company manages its credit risk on investments by dealing only with major
Canadian  banks  and  investing  only  in  instruments  that  management  believes  have  high  credit
ratings.  Given  these  high  credit  ratings,  the  Company  does  not  expect  any  counterparties  to
these investments to fail to meet their obligations.

The Company’s exposure to credit risk is limited to the carrying amount of financial assets.

(b) Liquidity risk:

Liquidity risk is the risk that the Company will not be able to meet its financial obligations as they
fall due.

The  Company’s  approach  to  managing  liquidity  risk  is  to  ensure,  as  far  as  possible,  that  it  will
always have sufficient liquidity to meet liabilities when due. The Company also manages liquidity
risk  by  continuously  monitoring  actual  and  budgeted  expenses.  Furthermore,  the  Board  of
Directors  reviews  and  approves  the  Company’s  operating  and  capital  budgets,  as  well  as  any
material transactions out of the ordinary course of business, including acquisitions or other major
investments or divestitures.

At December 31, 2019, the Company had cash and cash equivalents and short-term investments
totaling $212,603 (2018 – $181,548). Further, the Company has a credit facility as disclosed in
Note 18. The Company’s trade payables and accrued liabilities are due within 3 months or less.

(c) Market risk:

Market risk is the risk that changes in market prices, such as foreign exchange rates and interest
rates, will affect the Company’s income or the value of its holdings of financial instruments.

Currency risk

A portion of the Company’s revenues and operating costs are realized in currencies other than its
functional currency, such as the Canadian dollar, Japanese Yen, Euro, Great British Pound, and
Korean  Won.  As  a  result,  the  Company  is  exposed  to  currency  risk  on  these  transactions.
Additional  earnings  volatility  arises  from  the  translation  of  monetary  assets  and  liabilities
denominated  in  foreign  currencies  at  the  rate  of  exchange  on  each  date  of  the  Consolidated

49

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

19. Financial instruments (continued):

(c) Market risk (continued):

Statements of Financial Position; the impact of which is reported as a foreign exchange gain or
loss.  The  Company  is  also  subject  to  currency  risk  on  its  income  tax  expense  due  to  foreign
exchange  impacts  resulting  from  translating  financial  results  to  local  currency  for  Canadian  tax
reporting purposes.

The Company’s objective in managing its currency risk is to minimize its exposure to currencies
other  than  its  functional  currency.  The  Company  does  so  by  matching  foreign  denominated
assets with foreign denominated liabilities.

The Company is mainly exposed to fluctuations between the U.S. dollar and the Canadian dollar.
For the year ending December 31, 2019, if the Canadian dollar had strengthened 5% against the
U.S. dollar, with all other variables held constant, pre-tax income for the year would have been
$3,250  lower  (2018  –  $2,953  lower).  Conversely,  if  the  Canadian  dollar  had  weakened  5%
against  the  U.S.  dollar  with  all  other  variables  held  constant,  there  would  be  an  equal,  and
opposite impact, on pre-tax income.

The summary quantitative data about the Company’s exposure to currency risk is as follows:

December 31, 2019 
In thousands of local currency 

Trade receivables 
Unbilled receivables 
Other receivables 
Trade payables 
Accrued liabilities  

December 31, 2018 
In thousands of local currency 

Trade receivables 
Unbilled receivables 
Other receivables
Trade payables 
Accrued liabilities  

Interest rate risk 

USD 

CAD 

EUR  

JPY 

GBP 

KRW 

55,994 
 11,830 
 623 
(775)
(5,091) 

212 
4 
115 
(1,093)
(7,634) 

4,852 
414 
10 
(135)
(593)

171,150 
171,829 
104,172 
(200,587)
(69,950)

1,651 
1 
5 
(491)
(776)

68,969 
–  
1,269 
(2,139)
(46,992)

62,581 

(8,396) 

4,548 

176,614 

390

21,107

USD 

CAD 

EUR 

JPY 

GBP 

KRW 

51,590 
3,798 
317 
(173)
(4,046) 

57 
113 
214
(1,083)
(5,080) 

3,556 

–
20 
(41)
(198)

68,887 
328,685
24,796
(36,125)
(37,127)

–
–
12 
(4)
(600)

331,472
–  
–

(53,684)
(9,479)

51,486 

(5,779) 

3,337 

349,116 

(592)

268,309

Interest  rate  risk  is  the  risk  that  the  fair  value  or  future  cash  flows  of  a  financial  instrument  will 
fluctuate due to changes in market interest rates. The Company believes that interest rate risk is 
low as the majority of investments are made in fixed rate instruments. As of December 31, 2019, 
the Company has not drawn on the revolving demand facility. 

50

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

20. Segmented information:

The Company’s Chief Executive Officer (“CEO”) has been identified as the chief operating decision
maker. The CEO evaluates the performance of the Company and allocates resources based on the
information  provided  by  the  Company’s  internal  management  system  at  a  consolidated  level.  The
Company has determined that it has only one operating segment.

Geographic information

The following table presents external revenue on a geographic basis:

United States 
Europe
Asia
Canada

2019

2018

$  125,591 
41,275
19,584
5,099

$  103,060 
33,226
12,373
2,068

$  191,549

$

150,727

The following table presents total property and equipment on a geographic basis: 

Canada  
United States 
Asia
Europe

$ 

2019

14,020 
5,851 
3,450
2,383

$ 

2018

12,547 
3,422 
4,616
2,200

$  

25,704

$

22,785

The following table presents total right-of-use assets on a geographic basis: 

Canada 
United States 
Asia
Europe

$ 

2019

2,984 
2,743 
2,097
847

$ 

2018

4,214 
608 
2,966
1,085

 $ 

8,671

$

8,873

51

 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

21. Related party transactions:

Details of the Company’s subsidiaries at December 31, 2019 and 2018 are as follows:

Name of subsidiary 

Principal  Place of incorporation 
activity 

and operation 

Proportion of ownership interest 
and voting power held 

Sales 
Kinaxis Asia Limited 
Sales 
Kinaxis Corp. 
Holding 
Kinaxis US Corp. 
Sales 
Kinaxis Europe B.V. 
Sales 
Kinaxis Japan K.K. 
Sales 
Kinaxis Korea Limited 
Kinaxis UK Limited 
Sales 
Kinaxis Singapore Pte. Ltd.   Sales 

Hong Kong 
State of Delaware, USA 
State of Delaware, USA 
The Netherlands 
Japan 
South Korea 
United Kingdom 
Singapore 

2019

100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 

2018

100% 
100% 
   – 
100% 
100% 
100% 
100% 
   – 

Balances  and  transactions  between  the  Company  and  its  subsidiaries,  which  are  related  parties  of 
the Company, have been eliminated on consolidation and are not disclosed in this note.  

During the year, the Company did not enter into any transactions with related parties other than key 
management personnel, as described below. 

Compensation of key management personnel 

The Company defines key management personnel as being the Board of Directors, the CEO and his 
direct reports. The remuneration of key management personnel during the year were as follows: 

Salary and other short-term benefits 
Share-based payments 

22. Capital management:

2019

$ 

5,135 
10,061 

$ 

2018

4,063 
8,002 

$  

15,196

$

12,065

The  Company’s  capital  is  composed  of  its  shareholders’  equity.  The  Company’s  objective  in
managing  its  capital  is  to  ensure  financial  stability  and  sufficient  liquidity  to  increase  shareholder
value  through  organic  growth  and  investment  in  sales,  marketing  and  product  development.  The
Company’s  senior  management  is  responsible  for  managing  the  capital  through  regular  review  of
financial information to ensure sufficient resources are available to meet operating requirements and
investments to support its growth strategy. The Board of Directors is responsible for overseeing this
process.  In  order  to  maintain  or  adjust  its  capital  structure,  the  Company  could  issue  new  shares,
repurchase shares, approve special dividends or issue debt.

52

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

22. Capital management (continued):

The  Company  has  access  to  a  revolving  demand  facility  bears  interest  at  bank  prime  per  annum
which has not been drawn as at December 31, 2019. The terms of the facility require the Company to
meet certain financial covenants which are monitored by senior management to ensure compliance.

23. Contingencies:

a)

In the normal course of business, the Company and its subsidiaries enter into lease agreements
for facilities or equipment. It is common in such commercial lease transactions for the Company
or its subsidiaries as the lessee to agree to indemnify the lessor and other related third parties for
liabilities  that  may  arise  from  the  use  of  the  leased  assets.  The  maximum  amount  potentially
payable  under  the  foregoing  indemnities  cannot  be  reasonably  estimated.  The  Company  has
liability insurance that relates to the indemnifications described above.

b) The  Company  includes  standard  intellectual  property  indemnification  clauses  in  its  software
license and service agreements. Pursuant to these clauses, and subject to certain limitations, the
Company holds harmless and agrees to defend the indemnified party, generally the Company’s
business  partners  and  customers,  in  connection  with  certain  patent,  copyright  or  trade  secret
infringement  claims  by  third  parties  with  respect  to  the  Company’s  products.  The  term  of  the
indemnification clauses is generally for the subscription term and applicable statutory period after
execution  of  the  software  license  and  service  agreement.  In  the  event  an  infringement  claim
against  the  Company  or  an  indemnified  party  is  successful,  the  Company,  at  its  sole  option,
agrees to do one of the following: (i) procure for the indemnified party the right to continue use of
the software; (ii) provide a modification to the software so that its use becomes non-infringing; (iii)
replace the software with software which is substantially similar in functionality and performance;
or (iv) refund the residual value of the software license fees paid by the indemnified party for the
infringing software. The Company believes the estimated fair value of these intellectual property
indemnification clauses is minimal.

Historically,  the  Company  has  not  made  any  significant  payments  related  to  the  above-noted 
guarantees  and  indemnities  and  accordingly,  no  liabilities  have  been  accrued  in  the  consolidated 
financial statements. 

24. Subsequent event:

On January 31, 2020, the Company acquired 100% of the outstanding shares of Prana Consulting,
Inc.  and  all  of  its  subsidiaries  (“Prana”)  in  exchange  for  cash  and  contingent  consideration.  Prana
provides consulting services for implementation of the Company’s software.

The cash consideration is based on a purchase price of $3,650, adjusted for Prana’s working capital
surplus or deficit at the date of acquisition and subject to post-closing working capital adjustments.

The contingent consideration arrangement consists of additional payments to the selling shareholder
for attainment of specific revenue and team retention metrics in the year following the acquisition. The
potential  undiscounted  amount  of  all  future  payments  that  the  Company  could  be  required to  make

53

Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2019 and 2018 
(Expressed in thousands of USD, except share and per share amounts) 

24. Subsequent event (continued):

under this arrangement is between $150 and $1,000. The Company estimates that the fair value of
contingent consideration at the date of acquisition is $800.

The financial effects of this transaction have not been recognized at December 31, 2019. At the time
the  financial  statements  were  authorized  for  issue,  the  Company  has  not  yet  completed  the  initial
accounting for the acquisition of Prana. In particular, the fair value assessment of the assets acquired
and liabilities assumed is incomplete. It is not yet possible to provide detailed information about each
class of net assets and any contingent liabilities of the acquired entity.

The  provisionally  determined  goodwill  arising  from  the  acquisition  is  $4,450.  The  goodwill  is
attributable mainly to the skills and technical talent of Prana’s work force and the synergies expected
to  be  achieved  from  integrating  Prana  into  the  Company’s  existing  professional  services  business.
The goodwill is expected to be deductible for tax purposes.

54

KINAXIS INC. 

MANAGEMENT’S DISCUSSION AND ANALYSIS 

FOR THE YEAR ENDED DECEMBER 31, 2019 

DATED: February 25, 2020 

55

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management's Discussion and Analysis 

Unless  the  context  requires  otherwise,  all  references  in  this  management’s  discussion  and  analysis  (the 
“MD&A”)  to  “Kinaxis”,  “we”,  “us”,  “our”  and  the  “Company”  refer  to  Kinaxis  Inc.  and  its  subsidiaries  as 
constituted on December 31, 2019. This MD&A has been prepared with an effective date of February 25, 2020. 

This  MD&A  for  the  year  ended  December  31,  2019  should  be  read  in  conjunction  with  our  annual  audited 
consolidated financial statements for the year ended December 31, 2019. The financial information presented in this 
MD&A  is  derived  from  our  annual  consolidated  financial  statements  prepared  in  accordance  with  International 
Financial Reporting Standards (“IFRS”) as issued by the International Accounting Standards Board (“IASB”). This 
MD&A contains forward-looking statements that involve risks, uncertainties and assumptions, including statements 
regarding anticipated developments in future financial periods and our future plans and objectives. There can be no 
assurance that such information will prove to be accurate, and readers are cautioned not to place undue reliance on 
such forward-looking statements. See “Forward-Looking Statements”. 

This  MD&A  includes  trade-marks,  such  as  “Kinaxis”,  and  “RapidResponse”,  which  are  protected  under 
applicable intellectual property laws and are the property of Kinaxis. Solely for convenience, our trade-marks and 
trade names referred to in this MD&A may appear without the ® or ™ symbol, but such references are not intended 
to indicate, in any way, that we will not assert, to the fullest extent under applicable law, our rights to these trade-
marks and trade names. All other trade-marks used in this MD&A are the property of their respective owners. 

All references to $ or dollar amounts in this MD&A are to U.S. currency unless otherwise indicated. 

Additional  information  relating  to  Kinaxis  Inc.,  including  the  Company’s  most  recently  completed  Annual 

Information Form, can be found on SEDAR at www.sedar.com. 

Non-IFRS Measures 

This MD&A makes reference to certain non-IFRS measures such as “Adjusted profit”, “Adjusted EBITDA” and 
“Adjusted diluted earnings per share”. These non-IFRS measures are not recognized, defined or standardized measures 
under IFRS. Our definition of Adjusted profit, Adjusted EBITDA and Adjusted diluted earnings per share will likely 
differ from that used by other companies and therefore comparability may be limited.  

Adjusted profit, Adjusted EBITDA and Adjusted diluted earnings per share should not be considered a substitute 
for or in isolation from  measures prepared in accordance with IFRS. These non-IFRS measures should be read in 
conjunction with our annual consolidated financial statements and the related notes thereto as at and for the year ended 
December 31, 2019. Readers should not place undue reliance on non-IFRS measures and should instead view them in 
conjunction with the most comparable IFRS financial measures. See the reconciliations to these IFRS measures in the 
“Reconciliation of Non-IFRS Measures” section of this MD&A. 

Forward-Looking Statements 

This  MD&A  contains  forward-looking  statements  that  relate  to  our  current  expectations  and  views  of  future 
events. In some cases, these forward-looking statements can be identified by words or phrases such as “may”, “will”, 
“expect”, “anticipate”, “aim”, “estimate”, “intend”, “plan”, “seek”, “believe”, “potential”, “continue”, “is/are likely 
to”  or  the  negative  of  these  terms,  or  other  similar  expressions  intended  to  identify  forward-looking  statements. 
Forward-looking statements are intended to assist readers in understanding management’s expectations as of the date 
of this MD&A and may not be suitable for other purposes. We have based these forward-looking statements on our 
current expectations and projections about future events and financial trends that we believe may affect our financial 
condition,  results  of  operations,  business  strategy  and  financial  needs.  These  forward-looking  statements  include, 
among other things, statements relating to: 

our expectations regarding our revenue, expenses and operations;

our anticipated cash needs;

our ability to protect, maintain and enforce our intellectual property rights;

third party claims of infringement or violation of, or other conflicts with, intellectual property rights by us;

•

•

•

•

56

Management's Discussion and Analysis 

•

•

•

•

•

•

•

•

•

our plans for and timing of expansion of our solutions and services;

our future growth plans;

the acceptance by our customers and the marketplace of new technologies and solutions;

our ability to attract new customers and develop and maintain existing customers;

our ability to attract and retain personnel;

our expectations with respect to advancement in our technologies;

our competitive position and our expectations regarding competition;

regulatory developments and the regulatory environments in which we operate; and

anticipated trends and challenges in our business and the markets in which we operate.

Forward-looking statements are based on certain assumptions and analysis made by us in light of our experience
and perception of historical trends, current conditions and expected future developments and other factors we believe 
are appropriate. Expected future developments include growth in our target market, an increase in our subscription 
revenue and decrease in maintenance and support revenue based on trends in customer behaviour, increasing sales 
and marketing expenses, research and development expenses and general and administrative expenses based on our 
business plans and our continued ability to realize on the benefits of tax credits in the near term. Although we believe 
that the assumptions underlying the forward-looking statements are reasonable, they may prove to be incorrect.  

Whether actual results, performance or achievements will conform to our expectations and predictions is subject 
to a number of known and unknown risks and uncertainties, including those set forth below under the heading “Risks 
and  Uncertainties”.  These  risks  and  uncertainties  could  cause  our  actual  results,  performance,  achievements  and 
experience to differ materially from the future expectations expressed or implied by the forward-looking statements. 
In light of these risks and uncertainties, readers should not place undue reliance on forward-looking statements.  

The forward-looking statements made in this MD&A relate only to events or information as of the date on which 
the statements are made in this MD&A and are expressly qualified in their entirety by this cautionary statement. Except 
as required by law, we do not assume any obligation to update or revise any forward-looking statements, whether as 
a result of new information, future events or otherwise, after the date on which the statements are made or to reflect 
the occurrence of unanticipated events. 

Readers should read this MD&A with the understanding that our actual future results may be materially different 

from what we expect. 

Risks and Uncertainties 

We are exposed to risks and uncertainties in our business, including the risk factors set forth below: 

•

If we are unable to attract new customers or sell additional products to our existing customers, our revenue
growth and profitability will be adversely affected.

• We derive a significant portion of our revenue from a relatively small number of customers, and our growth

depends on our ability to retain existing customers and add new customers.

• We encounter long sales cycles, particularly with our larger customers, which could have an adverse effect on

the amount, timing and predictability of our revenue.

• We rely significantly on recurring revenue, and if recurring revenue declines or contracts are not renewed, our

future results of operations could be harmed.

•

Downturns or upturns in new sales will not be immediately reflected in operating results and may be difficult
to discern.

57

Management's Discussion and Analysis 

•

•

•

•

•

Our quarterly results of operations may fluctuate. As a result, we may fail to meet or exceed the expectations
of investors or securities analysts which could cause our share price to decline.

Our solutions are complex and customers may experience difficulty in implementing or upgrading our products
successfully or otherwise achieving the benefits attributable to our products.

Security  breaches  could  delay  or  interrupt  service  to  our  customers,  harm  our  reputation  or  subject  us  to
significant liability and adversely affect our business and financial results.

Our ability to retain customers and attract new customers could be adversely affected by an actual or perceived
breach of security relating to customer information.

Privacy and security concerns, including evolving government regulation in the area of consumer data privacy,
could adversely affect our business and operating results.

• We have incurred operating losses in the past and may incur operating losses in the future.

•

•

•

If we are unable to develop new products and services, sell our solutions into new markets or further penetrate
our existing markets, our revenue will not grow as expected.

If we do not maintain the compatibility of our solutions with third party applications that our customers use in
their business processes, demand for our solutions could decline.

Our  inability  to  assess  and  adapt  to  rapid  technological  developments  could  impair  our  ability  to  remain
competitive.

• We  enter  into  service  level  agreements  with  all  of  our  customers.  If  we  fail  to  meet  these  contractual
commitments,  we  could  be  obligated  to  provide  credits  or  refunds  for  prepaid  amounts  related  to  unused
subscription services or face contract terminations, which could adversely affect our revenues.

•

Downturns in general economic and market conditions and reductions in IT spending may reduce demand for
our solutions, which could negatively affect our revenue, results of operations and cash flows.

• We are subject to fluctuations in currency exchange rates.

•

•

•

•

•

•

•

•

If we fail to protect our intellectual property and proprietary rights adequately, our business could be adversely
affected.

An assertion by a third party that we are infringing its intellectual property could subject us to costly and time-
consuming litigation or expensive licenses which could harm our business.

The markets in which we participate are highly competitive, and our failure to compete successfully would
make it difficult for us to add and retain customers and would reduce or impede the growth of our business.

If we fail to retain our key employees, our business would be harmed and we might not be able to implement
our business plan successfully.

Our growth is dependent upon the continued development of our direct sales force.

As we increase our emphasis on our partnership program, we may encounter new risks, such as dependence on
partners for a material portion of our revenue and potential channel conflict.

If we experience significant fluctuations in our rate of anticipated growth and fail to balance our expenses with
our revenue forecasts, our results could be harmed.

Interruptions or delays in the  services provided by third party data centers and/or internet service providers
could impair the delivery of our solutions and our business could suffer.

• We may experience service failures or interruptions due to defects in the software, infrastructure, third party
components or processes that comprise our existing or new solutions, any of which could adversely affect our
business.

58

Management's Discussion and Analysis 

•

The use of open source software in our products may expose us to additional risks and harm our intellectual
property.

• Mergers or other strategic transactions involving our competitors or customers could weaken our competitive

position, which could harm our results of operations.

• We may not receive significant revenue as a result of our current research and development efforts.

•

•

Because our long-term success depends, in part, on our ability to continue to expand the sales of our solutions
to  customers  located  outside  of  North  America,  our  business  will  be  susceptible  to  risks  associated  with
international operations.

Current and future accounting pronouncements and other financial reporting standards might negatively impact
our financial results.

• We are subject to taxation in various jurisdictions and the taxing authorities may disagree with our tax positions.

•

•

•

If we fail to develop widespread brand awareness cost-effectively, our business may suffer.

Our strategy includes pursuing acquisitions and our potential inability to successfully integrate newly-acquired
companies or businesses may adversely affect our financial results.

The market price for our common shares may be volatile.

• We may issue additional common shares in the future which may dilute our shareholders’ investments.

• We may need to raise additional funds to pursue our growth strategy or continue our operations, and we may

be unable to raise capital when needed or on acceptable terms.

A  comprehensive  discussion  of  risks,  including  risks  not  specifically  listed  above,  can  be  found  in  our  most 
recently  filed  Annual  Information  Form.  Additional  risks  and  uncertainties  not  presently  known  to  us  or  that  we 
currently consider immaterial also may impair our business and operations and cause the price of our shares to decline. 
If  any  of  the  noted  risks  actually  occur,  our  business  may  be  harmed  and  our  financial  condition  and  results  of 
operations may suffer significantly.  

Overview 

We  are  a  leading  provider  of  cloud-based  subscription  software  that  enables  our  customers  to  improve  and 
accelerate analysis and decision-making across their supply chain operations. Our RapidResponse product provides 
supply  chain  planning  and  analytics  capabilities  that  create  the  foundation  for  managing  multiple,  interconnected 
supply  chain  management  processes,  including  demand  planning,  supply  planning,  inventory  management,  order 
fulfillment  and  capacity  planning.  Our  professional  services  team  supports  deployment  of  RapidResponse  in  new 
customers and assists existing customers in fully leveraging the benefits of the product. 

Our target market is large global enterprises that have significant unresolved supply chain challenges. We believe 
this market is growing as a result of a number of factors, including increased complexity and globalization of supply 
chains, outsourcing, a diversity of data sources and systems, and competitive pressures on our customers.  

We have established a consistent financial track record of strong revenue growth, solid earnings performance and 
cash  generation.  Our  SaaS  and  subscription  term  license  revenue  growth  is  driven  both  by  contracts  with  new 
customers and expansion of our solution and service engagements within our existing customer base. For the three 
months and year ended December 31, 2019, our Adjusted EBITDA was 32% and 30% of revenue, respectively (2018 
– 23% and 28%), and ending cash and short-term investment balances grew to $212.6 million (2018 – $181.5 million).

Our customers are generally large national or multinational enterprises with complex supply chain requirements. 
We target multiple key industry  verticals including high technology and electronics  manufacturing, aerospace and 
defense, industrial products, life sciences and pharmaceuticals, automotive, and consumer packaged goods.  

We sell our product using a subscription-based model, with the product being delivered from the cloud in the vast 
majority of cases, from data centers that we operate. Revenue from product delivered from the cloud is recorded as 

59

Management's Discussion and Analysis 

Software as a Service (“SaaS”) revenue. Certain customers, have licensed our subscription product on an on-premise 
basis or have retained the option to take the hosted software on-premise as a hybrid subscription. Under IFRS 15, for 
on-premise and hybrid customers the deemed software component for the applicable subscription term is recognized 
as “subscription term license revenue” upon initiation or renewal of the subscription contract term, with the remaining 
maintenance and support component and hosting services for hybrid subscriptions recognized ratably over the term 
as “maintenance and support revenue”. Our agreements with customers are typically two to five years in length. Our 
subscription fee generally depends on the size of our customer, the number of applications deployed, the number of 
users and the number of licensed manufacturing, distribution and inventory sites. The average annual contract value 
fluctuates from period to period depending on the number and size of new customer arrangements and the extent to 
which we are successful in expanding adoption of our products by existing customers. 

For the three months and year ended December 31, 2019, our ten largest customers accounted for 39% and 32%, 
respectively, of our total revenues (2018 – 34% and 33%) with no customer accounting for greater than 10% of total 
revenues (2018 – no customer). 

Increasing revenues through new customer wins is one of our highest organizational priorities. Our sales cycle 
can be lengthy, as we generally target very large organizations with significant internal processes for adoption of new 
systems. We currently pursue a revenue growth model that includes both direct sales through our internal sales force, 
as well as indirect sales supported by our Strategic, Reseller and other service partners.  

Due to the growth in the market and the increasing need for solutions, we expect competition in the industry from 
new entrants and larger incumbent vendors to increase. In addition to this increased competitive pressure, changes in 
the global economy may have an impact on the timing and ability of these enterprises to make buying decisions, which 
may have an impact on our performance. 

We  continue  to  drive  growth  in  our  business  through  new  customer  acquisition  and  expansion  of  existing 
customers through our land and expand strategy. Approximately 65% of SaaS revenue growth has been derived from 
new  customers.  Our  net  revenue  retention  from  both  SaaS  and  on-premise  subscriptions  is  greater  than  100%, 
reflecting our longer term contract structure and renewal history.  

We continue to invest in our partnerships both from a sales and product implementation perspective. We work 
with  major consulting organizations as Strategic Partners,  such as  Accenture, Deloitte,  and EY,  which are able to 
positively  influence  the  decision  making  process  at  major  target  customers.  These  partners  and  others,  such  as 
Genpact,  mSE  Solutions,  Crimson  and  Co.,  and  Cognizant,  help  customers  realize  end-to-end  supply  chain 
optimization by implementing our industry-leading concurrent planning solution for our customers. Finally, in Asia 
we work with certain organizations as Reseller Partners, as that is frequently the most effective way to engage accounts 
in those markets. 

We are headquartered in Ottawa, Ontario. We have subsidiaries located in the United States, the Netherlands, the 
United Kingdom, Hong Kong and Singapore and subsidiaries and offices in Seoul, South Korea and Tokyo, Japan. 
We continue to expand our operations internationally. For the three months and year ended December 31, 2019, 71% 
and 68% of our revenues, respectively, were derived from North American customers (2018 – 67% and 70%) and our 
remaining revenues were derived from European and Asian customers.  

60

Management's Discussion and Analysis 

Key Performance Indicators 

The  key  performance  indicators  that  we  use  to  manage  our  business  and  evaluate  our  financial  results  and 
operating performance are: total revenue, total new customers, incremental subscription revenue and bookings, net 
revenue retention, secured subscription backlog, operating expenses, Adjusted profit (as discussed below), Adjusted 
EBITDA  (as  discussed  below),  Adjusted  diluted  earnings  per  share  (as  discussed  below),  and  cash  flow  from 
operations.  Some  of  these  measures  are  non-IFRS  measures.  See  “Non-IFRS  Measures”  above.  Management 
reconciles non-IFRS measures to IFRS measures (See “Reconciliation of Non-IFRS Measures” below). We evaluate 
our performance by comparing our actual results to budgets, forecasts and prior period results. 

Recurring revenue model 

Our subscription customers generally enter into two to five year agreements which are paid annually in advance. 
SaaS and on-premise subscription agreements are generally subject to price increases upon renewal reflecting both 
inflationary increases and the additional value provided by our solutions. In addition to the expected increase in SaaS 
and subscription term license revenue from price increases over time, existing customers may subscribe for additional 
applications, users or sites during the terms of their agreements. 

Our subscription model results in a high proportion of recurring revenue, which includes SaaS and maintenance 
and support revenue (see “Significant Factors  Affecting Results of Operations –  Revenue”). While the underlying 
contracts  for  on-premise  subscription  agreements  are  typically  structured  in  the  same  manner  as  for  our  cloud-
delivered customers, including contracted, recurring annual payments, under IFRS 15 for on-premise customers we 
are required to separately report revenue as two components: the deemed software component and the maintenance 
and  support  component.  The  deemed  software  component  for  the  entire  term  of  these  on-premise  subscriptions  is 
recognized as revenue upon contract term commencement or renewal (as a subscription term license). The amount 
and timing of any recurring subscription term license revenue from on-premise subscription agreements is subject to 
the timing and length of renewal term of the agreement.  

We believe the power of the subscription model is only fully realized when a vendor has high retention rates. 
High customer retention rates generate a long customer lifetime and a very high lifetime value of the customer. Our 
annual net revenue retention rates remain over 100%, which includes sales of additional applications, users and sites 
to existing customers.  

The recurring nature of our revenue provides high visibility into future performance, and upfront payments result 
in cash flow generation in advance of revenue recognition. Typically, approximately 80% of our annual SaaS and 
maintenance and support revenue is recognized from customers that are in place at the beginning of the year (excluding 
the  effect  of  renewals)  and  this  continues  to  be  our  target  model  going  forward.  However,  this  also  means  that 
agreements with new customers or agreements with existing customers purchasing additional applications, users or 
sites in a quarter may not contribute significantly to revenue in the current quarter. For example, a new customer who 
enters into an agreement late in a quarter will typically have limited contribution to the revenue recognized in that 
quarter. 

Significant Factors Affecting Results of Operations 

Our results of operations are influenced by a variety of factors, including: 

Revenue 

Our  revenue  consists  of  SaaS  revenue,  subscription  term  license  revenue,  professional  services  revenue,  and 

maintenance and support revenue.  

SaaS revenue is primarily comprised of fees for provision of RapidResponse as software as a service in our hosted, 
cloud environment. This includes hosting services and maintenance and support for the solution over the term of the 
contract when the product is provided from the cloud under a SaaS arrangement. 

Subscription  term  license  revenue  is  comprised  of  fees  for  the  implied  software  component  for  on-premise 

subscriptions, which is recognized as revenue upon term commencement.  

61

Management's Discussion and Analysis 

Professional services revenue is comprised of fees charged to assist organizations to implement and integrate our 
solution and train their staff to use and deploy our solution. Professional service engagements are contracted on a time 
and  materials  basis  including  billable  travel  expenses  and  are  billed  and  recognized  as  revenue  as  the  service  is 
delivered. In certain circumstances, we enter into arrangements for professional services on a fixed price basis; in 
these cases, revenue is recognized by reference to the stage of completion of the contract. 

Maintenance and support revenue is comprised of fees for the implied maintenance and support component for 
on-premise  and  hybrid  subscriptions  as  well  as  a  small  amount  of  maintenance  and  support  for  certain  legacy 
customers who licensed our software on a perpetual basis prior to our conversion to a SaaS model in 2005. Over time, 
maintenance and support for legacy customers is expected to decline as more customers eventually convert to our 
more comprehensive, subscription based service or customers choose to let their support contracts lapse. 

Cost of revenue 

Cost of revenue consists of personnel, travel and other overhead costs related to implementation teams supporting 
initial deployments, training services and subsequent stand-alone engagements for additional services. Cost of revenue 
also includes personnel and overhead costs associated with our customer support team, the cost of our data center 
facilities where we physically host our SaaS solution, and network connectivity costs for the provisioning of hosting 
services under SaaS arrangements.  

Selling and marketing expenses 

Selling and marketing expenses consist primarily of personnel and related costs for our sales and marketing teams, 
including salaries and benefits, contract acquisition costs including commissions earned by sales personnel and partner 
referral fees, partner programs support and training, and trade show and promotional marketing costs. 

We plan to continue to invest in sales and marketing by expanding our domestic and international selling and 
marketing activities, building brand awareness, developing partners, and sponsoring additional marketing events. We 
expect that in the future, selling and marketing expenses will continue to increase.  

Research and development expenses 

Research  and  development  (“R&D”)  expenses  consist  primarily  of  personnel  and  related  costs  for  the  teams 
responsible for the ongoing research, development and product management of RapidResponse. These expenses are 
recorded net of any applicable scientific research and experimental development investment tax credits (“investment 
tax credits”) earned for expenses incurred in Canada against eligible projects. We only record non-refundable tax 
credits to the extent there is reasonable assurance we will be able to use the investment tax credits to reduce current 
or future tax liabilities. As the Company has an established history of profits, we do expect to realize the benefit of 
these tax credits in the near term. Further, we anticipate that spending on R&D will also be higher in absolute dollars 
as we expand our research and development and product management teams. 

General and administrative expenses 

General  and  administrative  expenses  consist  primarily  of  personnel  and  related  costs  associated  with 
administrative functions of the business including finance, human resources and internal information system support, 
as  well  as  legal,  accounting  and  other  professional  fees.  We  expect  that,  in  the  future,  general  and  administrative 
expenses will increase in absolute dollars as we invest in our infrastructure and we incur additional employee-related 
costs and professional fees related to the growth of our business and international expansion. 

Foreign exchange 

Our presentation and functional currency is USD with the exception of our subsidiaries in South Korea (Korean 
Won), Japan (Japanese Yen), the Netherlands (Euro) and the United Kingdom (British Pound). We derive most of our 
revenue in USD. Our head office and a significant portion of our employees are located in Ottawa, Canada, and as 
such approximately a third of our expenses are incurred in Canadian dollars. 

62

Management's Discussion and Analysis 

Results of Operations 

The following table sets forth a summary of our results of operations: 

Three months ended 
December 31, 

2019 

2018 

Year ended 
December 31, 
2018 

2019 

2017(1) 

(In thousands of USD, except earnings per share) 

  38,299   $        191,549   $        150,727   $        133,317 
39,780 
12,390 

47,032 

53,850 

Statement of Operations 
Revenue ........................................................   $    
Cost of revenue  ............................................  
Gross profit  ..................................................  
Operating expenses  ......................................  

Foreign exchange loss  ..................................  
Net finance income  ......................................  
Profit before income taxes  ...........................  
Income tax expense  ......................................  
Profit  ............................................................   $
Adjusted profit(2) ...........................................   $
Adjusted EBITDA(2) .....................................   $
Basic earnings per share  ..............................   $    
Diluted earnings per share  ...........................   $    
Adjusted diluted earnings per share(2) ...........   $    

  56,312   $    
14,872 

41,440 
29,695 

11,745 
(40)
610 

12,315 
4,484 

25,909 
22,418 

3,491 
22
1,208 

4,721 
1,796 

    7,831   $    
  11,008   $    
  18,134   $    

    2,925   $    
    5,849   $    
    8,986   $    

  0.30    $   
  0.29   $    
  0.40   $    

   0.11   $    
  0.11   $    
  0.22   $    

137,699 
105,247 

32,452 
(226)
3,037 

35,263 
11,932 
  23,331   $    
  36,698   $    
  57,727   $    

  0.89   $    
  0.87   $    
  1.36   $    

103,695 
82,848 

20,847 
(181)
1,810 

22,476 
8,068 

  14,408   $    
  25,976   $    
  41,687   $    

  0.56   $    
  0.54   $    
  0.97   $    

93,537 
66,826 

26,711 
(84) 
1,131 

27,758 
7,375 
  20,383 
  30,129 
  40,075 

  0.81 
  0.77 
  1.14 

Note: 
(1)  We adopted IFRS 15 and 16 effective January 1, 2018. Under this adoption, the comparative information for 2017 was not restated.
(2)  Adjusted profit, Adjusted EBITDA and Adjusted diluted earnings per share are non-IFRS measures. See “Non-IFRS Measures”. For a

reconciliation of these measures to the closest IFRS measure, where a comparable IFRS measure exists, see “Reconciliation of Non-IFRS 
Measures” below. 

As at  
December 31, 2019 

As at  
December 31, 2018 
(In thousands of USD) 

As at 
December 31, 2017(1) 

Total assets  ..............................................................  
Total non-current liabilities ......................................  

$        350,743 
13,910 

$        297,759 
10,386 

$        212,693 
9,689 

Note: 
(1)  We adopted IFRS 15 and 16 effective January 1, 2018. Under this adoption, the comparative information for 2017 was not restated.

Reconciliation of Non-IFRS Measures 

Adjusted profit and Adjusted diluted earnings per share 

Adjusted profit represents profit adjusted to exclude our equity compensation plans. Adjusted diluted earnings 
per share represents diluted earnings per share using Adjusted profit. We use Adjusted profit and Adjusted diluted 
earnings  per  share  to  measure  our  performance  as  these  measures  better  align  with  our  results  and  improve 
comparability against our peers. 

63

Management's Discussion and Analysis 

Adjusted EBITDA 

Adjusted  EBITDA  represents  profit  adjusted  to  exclude  our  equity  compensation  plans,  income  tax  expense, 
depreciation, foreign exchange loss (gain) and net financing (income) expense. We use Adjusted EBITDA to provide 
readers with a supplemental measure of our operating performance and thus highlight trends in our core business that 
may not otherwise be apparent when relying solely on IFRS financial measures. 

We believe that securities analysts, investors and other interested parties frequently use non-IFRS measures in 
the evaluation of performance. Management also uses non-IFRS measures in order to facilitate operating performance 
comparisons  from  period  to  period,  prepare  annual  operating  budgets  and  assess  our  ability  to  meet  our  capital 
expenditure and working capital requirements.  

We have reconciled Adjusted profit and Adjusted EBITDA to the most comparable IFRS financial measure as 

follows: 

Three months ended 
December 31, 

2019 

2018 

Year ended 
December 31, 
2018 

2019 
(In thousands of USD) 

2017(1) 

Profit .............................................................   $    
Share-based compensation ............................  

Adjusted profit ..............................................  
Income tax expense .......................................  
Depreciation ..................................................  
Foreign exchange loss ...................................  
Net finance income .......................................  

Adjusted EBITDA ........................................   $    
Adjusted EBITDA as a percentage of 
revenue .........................................................  

    7,831   $    

    2,925   $    

3,177 

2,924 

$11,008   $    

    5,849   $    

4,484 
3,212 
40 
(610)
7,126 

1,796 
2,571 
(22)
(1,208)
3,137 

  18,134   $    

    8,986   $    

  23,331   $    
13,367 
  36,698   $    

11,932 
11,908 
226
(3,037)
21,029 
  57,727   $    

  14,408   $    
11,568 
  25,976   $    

8,068 
9,272 
181 
(1,810) 
15,711 
  41,687   $    

  20,383 
9,746 
  30,129 

7,375 
3,618 
84 
(1,131) 
9,946 
  40,075 

32% 

23% 

30% 

28% 

30% 

Note: 
(1)  We adopted IFRS 15 and 16 effective January 1, 2018. Under this adoption, the comparative information for 2017 was not restated.

Revenue 

Three months ended 
December 31, 

2019 

2018 

2018 to 
2019 
% 

2019 
(In thousands of USD) 

Year ended 
December 31, 

2018 

SaaS ..................................................  
Professional services ........................  
Subscription term license .................  
Maintenance and support ..................  

$     32,006 
8,931 
12,120 
3,255 
56,312 

$     25,492 
7,447 
2,390 
2,970 
38,299 

26% 
20% 
407% 
10% 
47% 

$   118,860 
33,549 
26,218 
12,922 
191,549 

$     97,157 
31,854 
9,935 
11,781 
150,727 

2018 to 
2019 
% 

22% 
5% 
164% 
10% 
27% 

Total revenue for the three months ended December 31, 2019 was $56.3 million, an increase of $18.0 million 
compared to the same period in 2018. This increase was primarily due to higher subscription term license revenue and 
a 26% increase in SaaS revenue. Total revenue for the year ended December 31, 2019 was $191.5 million, an increase 
of $40.8 million compared to the same period in 2018. This increase was primarily due to a 22% increase in SaaS 
revenue and a 164% increase in subscription term license revenue. 

64

Management's Discussion and Analysis 

SaaS revenue 

SaaS revenue for the three months and year ended December 31, 2019 was $32.0 million and $118.9 million, an 
increase of $6.5 million and $21.7 million, respectively, compared to the same periods in 2018. This increase was due 
to contracts secured with new customers, as well as expansion of existing customer subscriptions. 

Professional services revenue 

Professional services revenue for the three months and year ended December 31, 2019 was $8.9 million and $33.5 
million, an increase of $1.5 million and $1.7 million, respectively, compared to the same periods in 2018. Professional 
services revenue varies quarter to quarter due to the size, timing and scheduling of customer engagements and the 
level of partner led engagements. 

Subscription term license revenue 

Subscription term license revenue for the three months and year ended December 31, 2019 was $12.1 million and 
$26.2  million, an increase of $9.7 million and $16.3 million, respectively, compared to the same periods in 2018. 
Subscription term license revenue varies quarter to quarter due to the timing of new contracts, expansions and renewals 
for on-premise and hybrid subscription arrangements. 

Maintenance and support revenue 

Maintenance and support revenue for the three months and year ended December 31, 2019 was $3.3 million and 

$12.9 million, an increase of $0.3 million and $1.1 million, respectively, compared to the same periods in 2018. 

Cost of Revenue 

Three months ended 
December 31, 

2019 

2018 

2018 to 
2019 
% 

2019 
(In thousands of USD) 

Year ended 
December 31, 

2018 

Cost of revenue ................................  
Gross profit.......................................  
Gross profit percentage ....................  

$     14,872 
41,440 
74% 

$     12,390 
25,909 
68% 

20% 
60% 

$     53,850 
137,699 
72% 

$     47,032 
103,695 
69% 

2018 to 
2019 
% 

14% 
33% 

Cost of revenue for the three months and year ended December 31, 2019 was $14.9 million and $53.9 million, an 
increase  of  $2.5  million  and  $6.8  million,  respectively,  compared  to  the  same  periods  in  2018.  Cost  of  revenue 
increased due to higher headcount and related compensation costs, depreciation costs associated with the expansion 
of data center capacity, and partner and third-party service provider costs. In 2018 and 2019, we expanded existing 
data centers and launched new data centers in Japan to support new and ongoing customer engagements as well as 
global expansion. 

Gross profit for the three months and year ended December 31, 2019 was $41.4 million and $137.7 million, an 
increase of $15.5 million and $34.0 million, respectively, compared to the same periods in 2018. The increase for the 
three  months  and  year  was  due  to  an  increase  in  SaaS  and  subscription  term  license  revenue,  partly  offset  by  the 
increase in cost of revenue.  

As a percentage of revenue, gross profit was 74% and 72% for the three months and year ended December 31, 

2019, compared to 68% and 69%, respectively, for the same periods in 2018. 

65

Management's Discussion and Analysis 

Selling and Marketing Expenses 

Three months ended 
December 31, 

2019 

2018 

2018 to 
2019 
% 

2019 
(In thousands of USD) 

Year ended 
December 31, 

2018 

2018 to 
2019 
% 

Selling and marketing .......................  
As a percentage of revenue...............  

$     13,747  
24% 

$     10,285 
27% 

34% 

$     44,270  
23% 

$     35,055 
23% 

26% 

Selling and marketing expenses for the three months and year ended December 31, 2019 were $13.7 million and 
$44.3 million, an increase of $3.5 million and $9.2 million, respectively, compared to the same periods in 2018. The 
increase in selling and marketing expenses was due to higher headcount and related compensation costs, commissions 
expense, stock-based compensation, and sales and marketing event activity. We continue to expand our sales team, 
particularly in Europe and Asia, as well as our partner network. 

As a percentage of revenue, selling and marketing expenses were 24% and 23% for the three months and year 

ended December 31, 2019, compared to 27% and 23%, respectively, for the same periods in 2018. 

Research and Development Expenses 

Three months ended 
December 31, 

2019 

2018 

2018 to 
2019 
% 

2019 
(In thousands of USD) 

Year ended 
December 31, 

2018 

2018 to 
2019 
% 

Research and development ...............  
As a percentage of revenue...............  

$       9,443  
17% 

$       7,105 
19% 

33% 

$     34,125  
18% 

$     27,626 
18% 

24% 

Research and development expenses for the three months and year ended December 31, 2019 were $9.4 million 
and $34.1 million, an increase of $2.3 million and $6.5 million, respectively, compared to the same periods in 2018. 
The increase in research and development expenses was due to higher headcount and related compensation costs. The 
investment in headcount supports ongoing programs to drive further innovation in our RapidResponse platform and 
ensure sustainable market leadership.  

As a percentage of revenue, research and development expenses were 17% and 18%, for the three months and 

year ended December 31, 2019, compared to 19% and 18%, respectively, for the same periods in 2018. 

66

Management's Discussion and Analysis 

General and Administrative Expenses 

Three months ended 
December 31, 

2019 

2018 

2018 to 
2019 
% 

2019 
(In thousands of USD) 

Year ended 
December 31, 

2018 

2018 to 
2019 
% 

General and administrative ...............  
As a percentage of revenue...............  

$       6,505  
12% 

$       5,028 
13% 

29% 

$     26,852  
14% 

$     20,167 
13% 

33% 

General and administrative expenses for the three months and year ended December 31, 2019 were $6.5 million 
and $26.9 million, an increase of $1.5 million and $6.7 million, respectively, compared to the same periods in 2018. 
General and administrative expenses for the year ended December 31, 2019 include a $2.5 million write off of trade 
and other receivables. We had a dispute with an Asian-based customer that was the subject of confidential, binding 
arbitration proceedings. We have agreed with the customer to resolve our dispute amicably, with no admission by 
either party and with no payment by either party to the other. The arbitration has been discontinued. Prior to the effect 
of this write off, general and administrative expenses increased $4.2 million or 21% for the year ended December 31, 
2019 compared to the same period in 2018. 

The remaining increase, excluding the write-off, was due to higher headcount and related compensation costs in 

support of ongoing investment in global expansion, particularly in Europe and Asia, and higher legal fees. 

As a percentage of revenue, general and administrative expenses were 12% and 14% for the three months and 

year ended December 31, 2019, respectively, compared to 13% for the same periods in 2018. 

Other Income and Expense 

Three months ended 
December 31, 

2019 

2018 

2018 to 
2019 
% 

2019 
(In thousands of USD) 

Year ended 
December 31, 

2018 

2018 to 
2019 
% 

Other income (expense): 

Foreign exchange loss ..............  
Net finance income ...................  
Total other income ...........................  

$    

$

(40)
610
570 

    22 
1,208 
1,230 

–(1) 
(50%) 
(54%) 

$       (226) 
3,037 
2,811 

$       (181) 
1,810 
1,629 

25% 
68% 
73% 

Note: 
(1) 

The percentage change has been excluded as it is not meaningful. 

Total other income for the three months ended December 31, 2019 was $0.6 million, compared to $1.2 million 

for the same period in 2018. The decrease for the three month period was due to lower interest earnings.  

Total other income for the year ended December 31, 2019 was $2.8 million, compared to $1.6 million for the 
same  period  in  2018.  The  increase  for  the  year  was  due  to  interest  earned  on  higher  balances  of  cash  and  cash 
equivalents and short-term investments. 

67

Management's Discussion and Analysis 

Income Taxes 

Three months ended 
December 31, 

2019 

2018 

2018 to 
2019 
% 

2019 
(In thousands of USD) 

Year ended 
December 31, 

2018 

2018 to 
2019 
% 

Income tax expense ..........................  
As a percentage of profit before 
income taxes .....................................  

$       4,484  

$       1,796 

150% 

$     11,932  

$       8,068 

48% 

36% 

38% 

34% 

36% 

Income tax expense for the three months and year ended December 31, 2019 was $4.5 million and $11.9 million, 
compared to $1.8 million and $8.1 million, respectively, for the same periods in 2018. The increase in income tax 
expense was due to higher profit before income taxes. As a percentage of profit before taxes, income tax expense was 
36% and 34% for the three months and year ended December 31, 2019, compared to 38% and 36%, respectively, for 
the same periods in 2018. 

Income tax expense as a percentage of profit before income taxes is generally higher than statutory income tax 
rates in Canada due primarily to share-based payments expense incurred not considered deductible for income tax 
purposes in Canada.  

Profit 

Three months ended 
December 31, 

2019 

2018 

2018 to 
2019 
% 

2019 
(In thousands of USD) 

Year ended 
December 31, 

2018 

Profit ................................................  
Adjusted profit(1) ..............................  
Adjusted EBITDA(1) .........................  
Basic earnings per share ...................  
Diluted earnings per share ................  
Adjusted diluted earnings per 
share(1) ..............................................  

$       7,831 
11,008 
18,134 
 0.30 
 0.29 

$    
$    

$       2,925 
5,849 
8,986 
 0.11 
 0.11 

$    
$    

168% 
88% 
102% 

$     23,331 
36,698 
57,727 
 0.89 
 0.87 

$    
$    

$     14,408 
25,976 
41,687 
 0.56 
 0.54 

$    
$    

$    

 0.40 

$    

 0.22 

$    

 1.36 

$    

 0.97 

2018 to 
2019 
% 

62% 
41% 
38% 

Note: 
(1) Adjusted profit, Adjusted EBITDA and Adjusted diluted earnings per share are non-IFRS measures. See “Non-IFRS Measures”. For a

reconciliation of these measures to the closest IFRS measure, where a comparable IFRS measure exists, see “Reconciliation of Non-IFRS
Measures” above.

Profit for the three months ended December 31, 2019 was $7.8 million or $0.30 per basic share and $0.29 per
diluted share, compared to $2.9 million or $0.11 per basic and diluted share for the same period in 2018. Profit for the 
year ended December 31, 2019 was $23.3 million or $0.89 per basic share and $0.87 per diluted share, compared to 
$14.4 million or $0.56 per basic share and $0.54 per diluted share for the same period in 2018. The increase in profit 
for  the  three  months  and  year  was  due  to  an  increase  in  revenue  and  gross  profit,  partly  offset  by  an  increase  in 
operating expenses. 

Adjusted EBITDA for the three months and year ended December 31, 2019 was $18.1 million and $57.7 million, 
compared to $9.0  million and $41.7  million, respectively,  for the same periods in 2018.  The increase  in  Adjusted 
EBITDA  was  due  to  an  increase  in  revenue  and  gross  profit,  partly  offset  by  an  increase  in  operating  expenses 
excluding stock-based compensation and depreciation and the $2.5 million write off of trade and other receivables 
related to the discontinued arbitration proceedings. Prior to the effect of this write off, Adjusted EBITDA for the year 
ended December 31, 2019 was $60.3 million, or 31% of revenue. 

68

Key Balance Sheet Items 

Management's Discussion and Analysis 

As at  
December 31, 2019 

As at  
December 31, 2018 

(In thousands of USD) 

Total assets ..............................................................  
Total liabilities .........................................................  

$        350,743 
120,641 

 $ 

   297,759 
113,077 

An analysis of the key balance sheet items driving the change in total assets and liabilities is as follows: 

Trade and other receivables 

As at  
December 31, 2019 

As at  
December 31, 2018 

(In thousands of USD) 

Trade accounts receivable........................................  
Unbilled receivables ................................................  
Taxes receivable ......................................................  
Other ........................................................................  
Loss allowance ........................................................  
Total trade and other receivables .............................  

$        65,406 
13,880 
382 
1,690 
(22) 
81,336 

$        56,618 
6,408 
566 
738 
– 
64,330 

Trade and other receivables at December 31, 2019 were $81.3 million, an increase of $17.0 million compared to 
December 31, 2018 due to variances in the timing of billings and collections on receivables. The balance at any point 
in time is impacted by the timing of the annual subscription billing cycle for each customer and when new customer 
contracts are secured.  Unbilled receivables at December 31, 2019  were $13.9 million, an increase of $7.5  million 
compared to December 31, 2018 due to renewals and expansion of on-premise subscription agreements resulting in 
recognition of subscription term license revenue in advance of invoicing under the respective agreements. The aging 
of trade receivables is generally current or within 30 days past due and overdue amounts do not reflect any credit 
issues. We have a nominal allowance for expected losses recorded as at December 31, 2019. 

69

Management's Discussion and Analysis 

Right-of-use assets & Lease obligations 

As at  
December 31, 2019 

As at  
December 31, 2018 

(In thousands of USD) 

Right-of-use assets  ..................................................  

$         8,671  

$  

  8,873 

Lease obligations: 

Current .................................................................  
Non-current ..........................................................  

2,288 
6,818 
9,106 

2,572 
6,311 
8,883 

The right-of-use assets and lease obligations relate to our leases for office space and data centers. 

Right-of-use assets at December 31, 2019 were $8.7 million, a decrease of $0.2 million compared to December 
31, 2018. This decrease was due to regular amortization, mostly offset by additional data center leases entered into 
during the year. Lease obligations at December 31, 2019 were $9.1 million, an increase of $0.2 million compared to 
December 31, 2018. This increase was due to additional data center leases entered into during the year, mostly offset 
by regular lease payments. 

Contract acquisition costs 

As at  
December 31, 2019 

As at  
December 31, 2018 

(In thousands of USD) 

Contract acquisition costs  .......................................  

$        15,497  

$       13,902 

Contract  acquisition  costs  are  capitalized  and  amortized  over  the  expected  life  of  the  customer  upon 
commencement of the related revenue. Contract acquisition costs consist of sales commissions paid to employees and 
third  party  referral  fees.  Contract  acquisition  costs  at  December  31,  2019  were  $15.5  million,  an  increase  of  $1.6 
million compared to December 31, 2018.  

Deferred revenue 

As at  
December 31, 2019 

As at  
December 31, 2018 

(In thousands of USD) 

Deferred revenue  ....................................................  

$    

 83,673 

$       78,496 

Deferred revenue at December 31, 2019 was $83.7 million, an increase of $5.2 million compared to December 
31, 2018. We generally bill our customers annually in advance for SaaS agreements resulting in initially recording the 
amount billed as deferred revenue which is subsequently drawn down to revenue over the agreement term. The change 
in deferred revenue was due to variances in the timing of billings for new and existing customer contracts. There was 
no deferred revenue relating to subscription term periods beyond one year.  

70

Management's Discussion and Analysis 

Summary of Quarterly Results 

The following table summarizes selected results for the eight most recent completed quarters to December 31, 2019. 

Three months ended 

December 
31, 2019 

September 
30, 2019 

June 30, 
2019 

March 31, 
2019 

December 
31, 2018 

September 
30, 2018 

June 30, 
2018 

March 31, 
2018 

Revenue: 

SaaS ..............................................  
Professional services .....................  
Subscription term license ..............  
Maintenance and support  .............  

$    32,006  
8,931  
12,120  
3,255  

$    31,229  
9,348  
3,278  
3,276  

$    28,283  
8,358  
2,414  
3,297  

$    27,342  
6,912  
8,406  
3,094  

$    25,492  
7,447  
2,390  
2,970  

$    24,489  
8,657  
508  
2,931  

$    23,873 
9,640 
2,543 
2,938  

$    23,303 
6,110 
4,494 
2,942  

Cost of revenue .................................  

Gross profit .......................................  
Operating expenses ...........................  

Foreign exchange gain (loss) .............  
Net finance income  ...........................  
Profit before income taxes .................  
Income tax expense ...........................  

56,312  
14,872  

41,440  
29,695  

11,745  
(40) 
610  
12,315  
4,484  

47,131  
13,803  

33,328  
27,810  

5,518  
(101) 
841  
6,258  
1,725  

42,352  
12,984  

29,368  
24,368  

5,000  
85  
821  
5,906  
1,905  

45,754  
12,191  

33,563  
23,374  

10,189  
(170) 
765  
10,784  
3,818  

38,299  
12,390  

25,909  
22,418  

3,491  
22 
1,208  
4,721  
1,796  

36,585  
12,014  

24,571  
20,660  

3,911  
(177) 
264  
3,998  
1,333  

38,994 
12,493 

26,501 
20,398  

6,103  
(222) 
193  
6,074  
1,809  

36,849 
10,135 

26,714 
19,372  

7,342  
196  
145  
7,683  
3,130  

Profit .................................................  

$    7,831  

$      4,533  

$      4,001  

$      6,966 

$      2,925  

$      2,665  

$      4,265  

$      4,553  

Share-based compensation ................  
Adjusted profit(1) ................................  

Income tax expense ...........................  
Depreciation(2) ...................................  
Foreign exchange loss (gain) .............  
Net finance income ............................  

3,177  

3,537  

3,581  

3,072  

2,924  

2,959  

2,527  

3,158  

$    11,008  

$      8,070  

$      7,582  

$   10,038  

$      5,849  

$      5,624  

$      6,792  

$      7,711  

4,484  
3,212  
40  
(610) 

7,126  

1,725  
3,045  
101  
(841) 

4,030  

1,905  
2,974  
(85) 
(821) 

3,973  

3,818  
2,677  
170
(765) 

5,900  

1,796  
2,571  
(22) 
(1,208) 

3,137  

1,333  
2,483  
177
(264) 

3,729  

1,809  
2,398  
222  
(193) 

4,236  

3,130  
1,820  
(196) 
(145) 

4,609  

Adjusted EBITDA(1) (2) ......................  

$    18,134  

$   12,100  

$   11,555  

$   15,938  

$      8,986  

$      9,353  

$   11,028  

$   12,320  

Basic earnings per share ....................  
Diluted earnings per share .................  
Adjusted diluted earnings per share(1) 

$      0.30  
$      0.29  
$      0.40 

$      0.17 
$      0.17 
$      0.30  

$      0.15 
$      0.15 
$      0.28  

$      0.27  
$      0.26  
$      0.37  

$      0.11 
$      0.11  
$      0.22  

$      0.10  
$      0.10  
$      0.21  

$      0.17 
$      0.16 
$      0.25 

$      0.18 
$      0.17 
$      0.29 

Note: 
(1) Adjusted profit, Adjusted EBITDA and Adjusted diluted earnings per share are non-IFRS measures. See “Non-IFRS Measures”. For a

reconciliation of these measures to the closest IFRS measure, where a comparable IFRS measure exists, see “Reconciliation of Non-IFRS 
Measures” above.

(2) Figures have been adjusted for the three months ended March 31, 2018, June 30, 2018, and September 30, 2018 as a result of adjustments
identified in connection with issuing our consolidated financial statements for the year ended December 31, 2018. Certain variable lease 
payments previously recorded as lease assets and obligations have been recorded as operating expenses. These adjustments were not
considered material and did not affect our consolidated revenue or consolidated profit. 

SaaS revenue has increased due to the acquisition of new customers and expansion within existing customers.
Professional  services  revenue  has  fluctuated  due  to  an  increase  in  new  customer  deployment  activity  as  well  as  a 
significant  increase  in  our  partners  assuming  deployment  activity  and  the  related  professional  services  revenue. 
Subscription term license revenue varies quarter to quarter due to the timing of new contracts, expansions and renewals 
for on-premise and hybrid subscription arrangements. Maintenance and support revenue is consistent, reflecting the 
recurring support component of on-premise and hybrid subscription arrangements and legacy perpetual licenses.  

Cost of revenue has increased as we continue to invest in the capacity to support the growth in our business with 
gross  margin  ranging  from  67%  to  74%  of  revenue.  Operating  expenses  have  increased  as  we  invest  in  sales, 
marketing,  and  product  development.  As  a  significant  component  of  our  operating  expenses  are  denominated  in 
Canadian dollars, fluctuations in the foreign exchange rate with the U.S. dollar have had a generally positive impact 
on operating expenses and quarterly profit from 2018 to 2019. 

71

Management's Discussion and Analysis 

Liquidity and Capital Resources 

Our primary source of cash flow is sales of subscriptions for our software and sales of professional services. Our 
approach to managing liquidity is to ensure, to the extent possible, that we always have sufficient liquidity to meet 
our  liabilities  as  they  come  due.  We  do  so  by  continuously  monitoring  cash  flow  and  actual  operating  expenses 
compared to budget. 

Cash and cash equivalents .......................................  
Short-term investments ............................................  

As at  
December 31, 2019 

As at  
December 31, 2018 

(In thousands of USD) 

$  

 182,284 
30,319 
212,603 

$        126,144 
55,404 
181,548 

Cash  and  cash  equivalents  increased  $56.1  million  to  $182.2  million  at  December  31,  2019.  Short-term 
investments decreased $25.1 million to $30.3 million at December 31, 2019. Total cash and cash equivalents and 
short-term investments increased $31.1 million to $212.6 million at December 31, 2019. 

In  addition  to  the  cash  and  short-term  investment  balances,  we  have  a  $20.0  million  CAD  revolving  demand 
facility available to meet ongoing working capital requirements. No amounts have been drawn against this facility. 
Our principal cash requirements are for working capital and capital expenditures. Excluding deferred revenue, working 
capital at December 31, 2019 was $277.4 million. Given the ongoing cash generated from operations and our existing 
cash and credit facilities, we believe there is sufficient liquidity to meet our current contractual obligations of $78.7 
million and finance our longer-term growth. 

The following table provides a summary of cash inflows and outflows by activity: 

Three months ended 
December 31, 

Year ended 
December 31, 

2019 

2018 

2019 

2018 

(In thousands of USD) 

Cash inflow (outflow) by activity 
Operating activities ..........................................  
Investing activities ...........................................  
Financing activities ..........................................  
Effects of exchange rates .................................  
Net cash inflows ...............................................  

$    

    8,025 
(1,378) 
3,749 
(69)
10,327 

$    

    6,654 
13,744 
(104)
(190)
20,104 

$    

  36,599 
13,281 
6,077
183
56,140 

$    

  27,915 
(12,406) 
7,960 
(717) 
22,752 

Cash provided by operating activities 

Cash generated by operating activities for the three months ended December 31, 2019 was $8.0 million, compared 
to $6.7 million for the same period in 2018. The increase was due to higher profit, partly offset by fluctuations in 
operating assets and liabilities including a larger increase in trade and other receivables compared to the same period 
in 2018. Cash generated by operating activities for the year ended December 31, 2019 was $36.6 million, compared 
to $27.9 million for the same period in 2018. The increase was due to higher profit and collection of trade and other 
receivables, partly offset by income tax payments and a smaller increase in deferred revenue compared to the same 
period in 2018. 

72

Management's Discussion and Analysis 

Cash provided by (used in) investing activities 

Cash provided by/used in investing activities is driven by net redemption of short-term investments as well as 
purchases of property and equipment primarily related to computer equipment for use in our hosting facilities and to 
support  research  and  development  requirements.  Cash  used  in  investing  activities  for  the  three  months  ended 
December 31, 2019 was $1.4 million, compared to cash provided by investing activities of $13.7 million for the same 
period in 2018. The change was due to net redemptions of short-term investments for the three month period in 2018. 
Cash provided by investing activities for the year ended December 31, 2019 was $13.3 million, compared to cash used 
in investing activities of $12.4 million for the same period in 2018. The change was due to net redemptions of short-
term investments in 2019.  We expect to invest in additional property and equipment to support the growth in our 
customer base and to take advantage of new and advanced technology.  

Cash provided by (used in) financing activities 

Cash provided by financing activities for the three months ended December 31, 2019 was $3.7 million, compared 
to cash used in financing activities of $0.1 million for the same period in 2018. The change was due to higher proceeds 
from stock options exercised. Cash provided by financing activities for the year ended December 31, 2019 was $6.1 
million, compared to $8.0 million for the same period in 2018. The decrease was due to lower proceeds from stock 
options exercised. 

Contractual Obligations 

Our operating lease commitments are primarily for office premises and secure data center facilities with expiry 
dates that range from November 2019 to February 2037. The largest lease commitment relates to a new head office in 
Ottawa, Canada, the lease of which commences in 2021 and expires in 2037. Given the ongoing cash generated from 
operations and our existing cash and credit facilities, we believe there is sufficient liquidity to meet our contractual 
obligations. 

The following table summarizes our contractual obligations as at December 31, 2019, including commitments 

relating to leasing contracts: 

Commitments 
Operating lease agreements ..................  

Financial Obligations 
Trade payables and accrued liabilities ..  
Total Contractual Obligations ..........  

Less than 
1 year 

1 to 
3 years 

4 to  
5 years 
(In thousands of USD) 

More than 
5 years 

Total 
amount 

$       4,437 

$     13,182 

$       5,572 

$     34,757 

$     57,948 

20,770 

̶ 

̶ 

̶ 

20,770 

$     25,207 

$     13,182 

$       5,572 

$     34,757 

$     78,718 

The following table summarizes our contractual obligations as at December 31, 2018, including commitments 

relating to leasing contracts: 

Commitments 
Operating lease agreements ..................  

Financial Obligations 
Trade payables and accrued liabilities ..  
Total Contractual Obligations ..........  

Less than 
1 year 

1 to 
3 years 

4 to  
5 years 
(In thousands of USD) 

More than 
5 years 

Total 
amount 

$       3,755 

$       7,926 

$       695 

$  

21,546 

̶  

̶  

$     25,301 

$       7,926 

$       695 

$ 

 ̶  

̶  

 ̶  

$     12,376 

21,546 

$     33,922 

73

Management's Discussion and Analysis 

Recent Developments 

On  January  31,  2020,  we  acquired  100%  of  the  outstanding  shares  of  Prana  Consulting,  Inc.  and  all  of  its 
subsidiaries  (“Prana”)  in  exchange  for  cash  and  contingent  consideration.  Prana  provides  consulting  services  for 
implementation of our software. 

The cash consideration is based on a purchase price of $3,650, adjusted for Prana’s working capital surplus or 

deficit at the date of acquisition and subject to post-closing working capital adjustments. 

The  contingent  consideration  arrangement  consists  of  additional  payments  to  the  selling  shareholder  for 
attainment  of  specific  revenue  and  team  retention  metrics  in  the  year  following  the  acquisition.  The  potential 
undiscounted amount of all future payments that we could be required to make under this arrangement is between 
$150 and $1,000. We estimate that the fair value of contingent consideration at the date of acquisition is $800. 

The financial effects of this transaction have not been recognized at December 31, 2019. At the effective date of 
this MD&A, we have not yet completed the initial accounting for the acquisition of Prana. In particular, the fair value 
assessment  of  the  assets  acquired  and  liabilities  assumed  is  incomplete.  It  is  not  yet  possible  to  provide  detailed 
information about each class of net assets and any contingent liabilities of the acquired entity. 

The provisionally determined goodwill arising from the acquisition is $4,450. The goodwill is attributable mainly 
to the skills and technical talent of Prana’s work force and the synergies expected to be achieved from integrating 
Prana into our existing professional services business. The goodwill is expected to be deductible for tax purposes. 

Off-Balance Sheet Arrangements 

We  have  no  off-balance  sheet  arrangements,  other  than  variable  payments  related  to  operating  leases  and 
operating leases with terms of twelve months or less (which have been included in the disclosed obligations under 
“Liquidity and Capital Resources -  Contractual Obligations”), that have, or are likely to have, a current or future 
material effect on our consolidated financial position, financial performance, liquidity, capital expenditures or capital 
resources.  

Transactions with Related Parties 

We did not have any transactions during the year ended December 31, 2019 and 2018 between the Company and 

a related party outside the normal course of business.  

Financial Instruments and Other Instruments 

We recognize financial assets and liabilities when we become party to the contractual provisions of the instrument. 
On  initial  recognition,  financial  assets  and  liabilities  are  measured  at  fair  value  plus  transaction  costs  directly 
attributable to the financial assets and liabilities, except for financial assets or liabilities at fair value through profit 
and loss, whereby the transactions costs are expensed as incurred. The carrying amounts of our financial instruments 
approximate fair market value due to the short-term maturity of these instruments. 

Credit risk 

Credit risk is the risk of an unexpected loss if a customer or counterparty to a financial instrument fails to meet 

its contractual obligations. Our credit risk is primarily attributable to trade and other receivables. 

The nature of our subscription based business results in payments being received in advance of the majority of 

the services being delivered; as a result, our credit risk exposure is low.  

We invest our excess cash in short-term investments with the objective of maintaining safety of principal and 
providing adequate liquidity to meet all current payment obligations and future planned capital expenditures with the 
secondary objective of maximizing the overall yield of the investment. We manage our credit risk on investments by 

74

Management's Discussion and Analysis 

dealing only with major Canadian banks and investing only in instruments that we believe have high credit ratings. 
Given  these  high  credit  ratings,  we  do  not  expect  any  counterparties  to  these  investments  to  fail  to  meet  their 
obligations. 

Currency risk 

A portion of our revenues and operating costs are realized in currencies other than our functional currency, such 
as the Canadian dollar, Japanese Yen, Euro, British Pound, and Korean Won. As a result, we are exposed to currency 
risk  on  these  transactions.  Also,  additional  earnings  volatility  arises  from  the  translation  of  monetary  assets  and 
liabilities, investment tax credits recoverable and deferred tax assets and liabilities denominated in foreign currencies 
at  the  rate  of  exchange  on  each  date  of  our  consolidated  statements  of  financial  position;  the  impact  of  which  is 
reported as a foreign exchange gain or loss or as income tax expense for deferred tax assets and liabilities. 

Our objective in managing our currency risk is to minimize exposure to currencies other than our functional 
currency. We do not engage in hedging activities. We manage currency risk by matching foreign denominated assets 
with foreign denominated liabilities. 

Interest rate risk 

Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate due to 
changes in market interest rates. We believe that interest rate risk is low for our financial assets as the majority of 
investments are made in fixed rate instruments. We do have interest rate risk related to our credit facilities. The rates 
on our Revolving Facility are variable to Royal Bank prime rate and Royal Bank US base rate. 

Capital management 

Our capital is composed of shareholders’ equity which includes our common shares. Our objective in managing 
our  capital  is  financial  stability  and  sufficient  liquidity  to  increase  shareholder  value  through  organic  growth  and 
investment in sales, marketing and product development. Our senior management team is responsible for managing 
the  capital  through  regular  review  of  financial  information  to  ensure  sufficient  resources  are  available  to  meet 
operating  requirements  and  investments  to  support  our  growth  strategy.  The  Board  of  Directors  is  responsible  for 
overseeing this process. In order to maintain or adjust our capital structure, we could issue new shares, repurchase 
shares, approve special dividends or issue debt. 

Critical Accounting Policies and Estimates 

See  our  2019  annual  consolidated  financial  statements  and  the  related  notes  thereto  for  a  discussion  of  the 
accounting policies and estimates that are critical to the understanding of our business operations and the results of 
our operations. 

Controls and Procedures 

Disclosure Controls and Procedures 

The  Company’s  Chief  Executive  Officer  (“CEO”)  and  Chief  Financial  Officer  (“CFO”)  are  responsible  for 
establishing and  maintaining  our disclosure controls and procedures. We maintain a set of disclosure controls and 
procedures designed to provide reasonable assurance that information required to be publicly disclosed is recorded, 
processed, summarized and reported on a timely basis. Our CEO and CFO have evaluated the design and effectiveness 
of  our  disclosure  controls  and  procedures  at  the  end  of  the  financial  year  end  and  based  on  the  evaluation  have 
concluded that the disclosure controls and procedures are effective. 

75

Management's Discussion and Analysis 

Internal Controls over Financial Reporting 

Our internal controls over financial reporting (“ICFR”) are designed to provide reasonable assurance regarding 
the reliability of financial reporting and the preparation of financial statements for external purposes in accordance 
with IFRS. Our management is responsible for establishing and maintaining adequate ICFR. Management, including 
our CEO and CFO, does not expect that our ICFR will prevent or detect all errors and all fraud or will be effective 
under all future conditions. A control system is subject to inherent limitations and even those systems determined to 
be  effective  can  provide  only  reasonable,  but  not  absolute,  assurance  that  the  control  objectives  will  be  met  with 
respect to financial statement preparation and presentation. 

National Instrument 52-109 of the Canadian Securities Administrators requires our CEO and CFO to certify that 
they are responsible for establishing and maintaining ICFR and that those internal controls have been designed and 
are effective in providing reasonable assurance regarding the reliability of financial reporting and the preparation of 
financial statements in accordance with IFRS. Our CEO and CFO are also responsible for disclosing any changes to 
our internal controls during the most recent period that have materially affected, or are reasonably likely to materially 
affect, our internal control over financial reporting. Our management under the supervision of our CEO and CFO has 
evaluated  the  design  of  our  ICFR  based  on  the  Internal  Control  –  Integrated  Framework  issued  in  2013  by  the 
Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission.  As  at  December  31,  2019,  management 
assessed the effectiveness of our ICFR and concluded that our ICFR is effective and there are no material weaknesses 
that have been identified. There were no significant changes to our ICFR for the year ended December 31, 2019. 

Outstanding Share Information 

As of  December 31, 2019, our authorized capital consists  of an unlimited number of common shares  with no 
stated par value. Changes in the number of common shares, options, restricted share units and deferred share units 
outstanding for the year ended December 31, 2019 and as of February 25, 2020 are summarized as follows: 

Class of Security 

Common shares 
Stock options 
Restricted Share Units 
Deferred Share Units 

Number 
outstanding at 
December 31, 
2018 

26,078,181 
2,089,873 
52,634 
30,830 

Number 
outstanding at 
December 31, 
2019 

26,403,004 
2,228,738 
60,722 
45,086 

Number 
outstanding at 
February 25, 
2020 

Net issued 

4,669 
(5,919) 

̶ 
̶ 

26,407,673 
2,222,819 
60,722 
45,086 

Net issued 

324,823 
138,865 
8,088 
14,256 

Our outstanding common shares increased by 324,823 shares in 2019 due to the exercise of 261,929 stock options 

and vesting of 62,894 restricted share units. 

Our outstanding stock options increased by 138,865  options in 2019  due to the grant of  468,044  options less 

261,929 options exercised and 67,250 options forfeited. Each option is exercisable for one common share. 

Our outstanding restricted share units increased by 8,088 units in 2019 due to the grant of 70,982 restricted share 
units less 62,894 units vested. Our outstanding deferred share units increased by 14,256 units in 2019 due to the grant 
of 14,256 deferred share units. Upon vesting, each restricted share unit and deferred share unit can be paid out or 
settled in cash, an equivalent number of common shares, or a combination thereof, as elected by the Compensation 
Committee of the Board of Directors. 

76

77

www.kinaxis.com

78