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Kinaxis

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Employees 501-1000
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FY2020 Annual Report · Kinaxis
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A N N U A L   R E P O R T

A leader in supply chain planning

Everyday volatility and uncertainty demand quick action. Kinaxis® (TSX:KXS) delivers cloud-based software-as-a-service (SaaS) 

solutions that enable the agility to make fast, confident decisions across integrated business planning and the digital supply 

chain. People can plan better, live better and change the world. Trusted by innovative brands, we combine human intelligence 

with AI and concurrent planning to help companies plan for any future, monitor risks and opportunities, and respond at the 

pace of change. Powered by an extensible cloud-based platform, Kinaxis delivers industry-proven applications so everyone can 

know sooner, act faster and remove waste.

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We hope you and your families remain healthy – nothing matters more. Kinaxis is a global company and some of us are battling the very worst of this horrible pandemic under extremely difficult conditions. We are thinking about you.We extend our sympathies to families that have been deeply affected. We remain forever and especially grateful to front line workers everywhere, particularly those in supply chains that keep our necessities flowing. We are also forever amazed by and thankful for the resiliency of our colleagues, customers, partners, shareholders and all Kinaxis stakeholders as we have worked through this global event together.Wherever you are in the world, we encourage you to get vaccinated as soon as possible, so we can all see each other face to face once again – something we dearly miss.Table of  
Contents

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5 

9 

10 

18 

68 

Financial Highlights

Letter to Shareholders

Rubikloud Case Study: Improving Promotion Forecasting 

With AI and ML

Accelerating Customer Value With Kinaxis Solution 

Extension Partners

Consolidated Financial Statements, Years Ended December 

31, 2020 and 2019

Management’s Discussion and Analysis for the Year Ended 

December 31, 2020

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Financial Highlights

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Kinaxis customers sign multi-year subscription agreements for our RapidResponse® supply chain planning platform. The business model provides a predictable, recurring revenue base that has grown rapidly over time as we have added new customers across seven vertical markets and expanded deployments with our existing customers. Unlike many SaaS companies, our operations continue to generate significant cash.050100150200250Cash, Cash Equivalents and ST Investments - EoYAdjustedEBITDA*Subscription/SaaSRevenueTotalRevenue$US Millions*Adjusted EBITDA is a non IFRS measure. For reconciliation of Adjusted EBITDA to profit, please see “Management’s Discussion & Analysis”**Results for 2018 and after reflect change to IFRS 15 standard201620172018**20192020224.2148.953.8213.14

BacklogOur backlog represents revenue that we expect to recognize in the future related to firm performance obligations that are unsatisfied (or partially unsatisfied) at December 31, 2020 for our signed multi‑year contracts.$US MillionsSaaS BacklogTotal Backlog200250300350400Q4 2020Q3 2020Q2 2020Q1 2020Q4 2019Q3 2019Q2 2019Q1 2019Q4 2018381.3353.55

It has been an unprecedented year for business and for humanity as a whole. First and foremost, the Kinaxis management team has been focused on the health and wellbeing of every employee and their families as they manage the impacts of life under COVID-19. I continue to be amazed by the dedication and commitment of our team. While we are effectively operating all of our operations under a work-from-home protocol, employees continue to meet all challenges with remarkable grace and dedication. They are supporting each other and our customers while we continue to progress towards our long-term objectives. In this letter, I will share some key highlights from 2020 and touch on key initiatives required to sustain performance for the long term. Financial performance, FY 2020Despite COVID, we met or exceeded our financial expectations during 2020. Software-as-a-service (SaaS) revenue for the year – the key driver of our business – was $148.9 million, representing 25% Letter to Shareholders6

growth over 2019 – an acceleration from 22% growth the previous year, and at the high end of our expectations for 2020. Total revenue for the year was $224.2 million and adjusted EBITDA was 24% of revenue, both ahead of our initial forecast. Our ending cash and short-term investment balance was $213.1 million, up slightly from December 2019, even after reflecting $62 million used for two acquisitions during the year – Prana Consulting and Rubikloud. I am very pleased that this strong performance translated to the creation of significant shareholder value throughout 2020.A COVID-19 “pause”Kinaxis and our markets were not immune to the adverse side effects of the pandemic. The impact was most pronounced in the second and third quarters of the year, when many manufacturers would pause investment initiatives to brace for and absorb the full-force impact COVID would inflict on their supply chains. We experienced lower bookings of incremental subscription business during this volatile period, and due to the nature of the subscription business model and traditionally long sales cycles, these slowdowns will inevitably temper our initial growth expectations in 2021. We expect, however, to grow SaaS revenue 17-20% during the year – a strong outlook nevertheless.A return to stronger growthAssuming we continue to return to a more normal business environment, we fully expect to quickly return to stronger growth in 2022 and beyond. We saw a rebound in our incremental subscription bookings during the fourth quarter of 2020 and, in fact, won a record number of new customers for a single quarter during the period. Throughout 2020, we were honored to continue to add major customers to the Kinaxis family across all our markets. They included Mars, Fujifilm, Technicolor, Coty, L3Harris Technologies, Morphosys and many more. Through our acquisition of Rubikloud, a disruptive, emerging provider of AI solutions for supply chain analytics and decision-making, we entered our seventh vertical market, Retail, and gained major customers like Rexall and Superdrug. You can read more about how Rubikloud increases sales and margins for customers later in this report.Our secured total backlog continued to grow, closing 2020 at $381.3 million, up 12.3% from 2019. The sales pipeline also continues to grow, ending the year more than 40% higher than at the end of 2019. COVID has had short-term adverse impacts on our markets, but it has also raised awareness of the criticality of supply chain planning, a benefit that is reflected in this elevated pipeline. Our sales cycles remain long, at 12 to 18 months, but some of this large pipeline will convert into new business in 2021, so we expect our incremental subscription bookings to grow substantially in the year, which will in turn support higher SaaS revenue growth again in 2022. We continue to believe that 23-25% SaaS revenue growth is sustainable over the mid-term, including for 2022.*Gartner, Magic Quadrant for Supply Chain Planning System of Record – 2018, 2016, 2014

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Gartner, Magic Quadrant for Sales and Operations Planning Systems of Differentiation – 2019, 2017, 2015

Gartner, Magic Quadrant for Supply Chain Planning Solutions, A. Salley, T. Payne, P. Orup Lund, Feb. 22, 2021

Pillars of our strategyI’d like to briefly touch on some further elements of our strategy that are key to supporting our growth ahead. Product dominanceOur customers tell us that the key reason we win their business is our entirely unique real-time, concurrent planning value proposition delivering agility and resiliency, and the unmatched platform that delivers it: RapidResponse. Through increased investment, our pace of product innovation has accelerated and we remain fully focused on product dominance in our field. We are releasing new revenue-generating product capabilities later this year, including our AI-enabled Command & Control Center, which we announced at our virtual Kinexions conference in October 2020 to a record registered audience of more than 3,000 supply chain innovators from over 500 companies spanning 70-plus countries. We are also seeing momentum around our RapidStart Program – a RapidResponse offering that takes full advantage of our knowledge of industry best practices to set customers on the path to supply chain transformation in as little as 12 weeks. Companies are increasingly focused on the need for a rapid return on investment to de-risk major purchase decisions, so we believe that RapidStart can accelerate new customer adoption. We will also continue to remain open to exciting product-enriching acquisitions.Additionally, in February we were positioned furthest on the Completeness of Vision axis in the Leaders quadrant of the 2021 Gartner Magic Quadrant for Supply Chain Planning Solutions and were also recognized for our ability to execute. This is the seventh consecutive time Kinaxis has been named a Leader in a Gartner Magic Quadrant related to supply chain planning.*Enable platform adoptionOne aspect of our recent product innovation has been to make our RapidResponse platform dramatically more open to development and integration by third parties. This openness has created a new class of partners for us – solution extension partners – who extend our value with software functionality they have developed to work with RapidResponse. For example, PlanetTogether has created production scheduling capabilities, 4flow has created a transportation load optimizer and OCYO has created a recycling planning solution, all of which will work seamlessly with our platform. These capabilities will help expand our delivered value for customers while creating entirely new joint revenue opportunities. I encourage you to read more about these partners later in this report.Grow market share through strategic alliancesWe continue to rapidly expand our other groups of partners across all categories, including systems integrators and referral partners. Together, they use their deep domain expertise to help us sell our platform and work with customers to digitally transform their supply chains. All told, we work with more than 40 partners.8

Drive customer excellenceWe continue to invest significantly to expand our data centers and ensure an ongoing premium level of service delivery to our customers. We are also continuing to grow the programs and points of engagement with our existing customers – including up to the most senior executive level – to ensure we are consistently exceeding their expectations.Amplify global cultureAll of these developments would be impossible without our amazing team and the “People Matter Here” culture we support and nurture every day. While Kinaxis grew aggressively in 2020, expanding the global team by roughly 50% including our acquisitions, we continued to keep our team engaged. Our latest employee engagement survey resulted in a very strong 90% score. Given circumstances, we will be increasingly turning our attention to mental health awareness and launching programs towards strengthening our diversity, equity and inclusion. You can read about our approach to these issues, improving our environmental sustainability – as well as our customers’ – and other important topics in our first Environmental, Social and Governance performance report published in September 2020.I would like to say a personal thank you to one team member in particular, Richard Monkman, who will be retiring August 1st after more than 15 years as our CFO. Richard has been an invaluable partner to me and the full Kinaxis family. He has helped Kinaxis grow, been a diligent corporate steward, taken us public and dedicated himself to making sure the investment community understands our performance and future opportunities. Truly, the company wouldn’t be in the excellent position it is in today without his very significant contributions. I am equally grateful that Richard is handing the torch to the very capable hands of Blaine Fitzgerald, who we recruited in March 2020 to become Richard’s successor.After a year like no other in recent history, I am pleased to say that Kinaxis has quite simply never been more relevant. There has never been more attention on the value of supply chain planning and never before has the value of our unique differentiator – concurrent planning – been more obvious. As always, it is an honor and privilege to lead this exceptional company and to work with inspiring and gifted people each and every day. Thank you for your trust and continued support of Kinaxis.Sincerely,John SicardPresident and Chief Executive Officer Kinaxis Inc.Rubikloud Case Study: Improving 
Promotion Forecasting With AI and ML

In July 2020, Kinaxis completed its acquisition of Rubikloud, a disruptive, emerging provider of Artificial Intelligence (AI) and 

Machine Learning (ML) solutions that automate supply chain prescriptive analytics and decision-making, primarily for the 

consumer packaged goods (CPG) and retail industries. Globally recognized retailers and CPG manufacturers in the health and 

beauty, household and grocery segments use Rubikloud’s demand forecasting and automation to manage and optimize 

trade promotions, pricing and product assortment to drive demand and dramatically improve financial results.

The problem: A national drug store needed to understand 

The solution: Apply advanced ML algorithms to past 

the cross-product effects of promotion performance.

promotion activity to better plan future promotional campaigns.

Forecasting for promotions is challenging because it is 

Rubikloud’s retail-centric ML models considered and 

difficult to predict and evaluate cross-product effects on 

weighed a variety of factors, including the specific 

total cart value. For example, could a promotion for one 

promotion mechanic (e.g., sale discount versus 

product result in increased revenue for that item while 

buy-one-get-one-free), flyer placement, price elasticity 

simultaneously decreasing sales for other products? 

and others, to calculate the forecast impact, which 

For one of Rubikloud’s drugstore customers, this issue 

revealed specific residual basket insights. This insight 

was most prevalent in store flyer blocks that were not 

directly impacted the placement of promotions to feature 

increasing sales or trips, and negatively impacted margin. 

higher performing offers to the front cover, resulting in 

This loss was compounded by the print and distribution 

a 10% incremental sales lift per ad and 13% incremental 

costs associated with these poorly performing flyer blocks.

margin lift per ad. This improvement also resulted in the 

customer reducing total flyer pages while still increasing 

the performance of each promoted product.

AI-based insights reveal opportunities for increased sales and margin

FLYER 

PLACEMENT

HISTORICAL 

STOCKOUTS

CANNIBALIZATION

PROMO 

PERFORMANCE

PRICE 

ELASTICITY

SEASONALITY

HISTORICAL 

OVERSTOCK

HALO  

EFFECTS 

PROMO 

MECHANIC

RESIDUAL 

BASKET

+10%

Incremental  
sales lift per ad

+13%

Incremental  
margin lift per ad

+53%

Increase in  
forecast accuracy

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Accelerating Customer Value With Kinaxis Solution Extension PartnersIn October 2020, Kinaxis announced the first members of its brand new Solution Extension Partners group, a partner category enabled through a recent, major transformation of RapidResponse into an open platform for third-party development. Through seamless integration of their intellectual property into the platform, these partners increase the value customers can gain from RapidResponse by developing domain-specific applications that leverage the power of concurrent planning, or by delivering digital inputs that assist in the real-time planning process. Kinaxis is thrilled to welcome PlanetTogether, OCYO Consulting and 4flow as part of our initial cohort of Solution Extension Partners.11

Break down barriers with connected schedulingWith Kinaxis RapidResponse Production Scheduling by PlanetTogether, Kinaxis can now help customers effortlessly optimize factory resources, boost manufacturing efficiency and meet customer expectations faster than ever before.This Kinaxis solution extension combines the detailed production scheduling capabilities of PlanetTogether with the power of RapidResponse’s concurrent planning platform – for complete visibility of how disruptions will impact the supply chain anytime, anywhere. Through seamless integration, customers can drive instant visibility and transparency between planners and schedulers to unleash the full potential of manufacturing plants and quickly develop what‑if scenario plans to include changes in production sequence as part of end‑to‑end planning. The joint solution allows companies to respond with agility to demand changes, operate efficiently and ship on time.Benefits1. Improve delivery performance. Create realistic production schedules as part of scenario planning and execution that optimize capacity and material usage to meet customer demand.2. Increase visibility and transparency and avoid disruptions. Integrate fast, collaborative plant schedule development with corporate planning objectives.3. Maximize business performance. Use clear metrics to drive scheduling and decision‑making that’s aligned with financial goals.4. Reduce risk and improve standardization. Synchronize across plants and departments by capturing company knowledge and systematizing best practices into one planning and scheduling platform.Scheduling optimization

Dramatically improve on-time delivery, shop floor 

productivity, inventory turns and scheduler productivity.

Seamless integration with RapidResponse

See the impact of moving production from one plant to 

another or spreading the load across multiple plants, all 

within the RapidResponse platform.

Automated workflows

Effortlessly pull forward production orders to maximize 

capacity usage and synchronize production plans and 

schedules across the supply chain.

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Sustainable solutions for the green supply chainWith Kinaxis Recycling End-to-End Planning by OCYO, Kinaxis can now help companies plan and monitor recycling flows of incoming and outgoing products, internally and across a partner network, to improve supply chain efficiency, sustainability and compliance.Leveraging the power of concurrent planning, Kinaxis Recycling End-to-End Planning is the first supply chain planning solution to incorporate an end-to-end reverse logistics process that facilitates both re-manufacturing and recycling across multiple business partners. This empowers companies to maximize the recapture of recyclable materials to meet corporate sustainability goals, recover costs and remain compliant with government recycling requirements.Benefits1. Identify opportunities. Forecast incoming and outgoing products for recycling, re-manufacturing and refurbishing.2. Maximize recapture. Model dismantling processes and various recycling flows downstream.3. Create the best recycling plan. Plan the end-to-end flows across your recycling network while considering capacities, constraints and transportation.4. Trace and monitor. Get full traceability and monitoring of products across the supply chain.5. Reduce risk and maintain compliance with regulations. Use control tower functionality for insights and reporting.6. Streamline the re-manufacturing process. Minimize the direct purchase and manufacture of new components.Control tower

A cockpit for critical data checks, including key 

performance indicators, against regulatory compliance 

and automatic exceptions alerts.

Inventory planning

Built-in network modeling, synchronization strategies, 

differentiated service levels management and 

replenishment rules.

Reverse logistics

Real-time reverse supply chain data inputs for dismantling 

bills of materials, dismantling routes, re-manufacturing 

routes and push flows.

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Optimize transportation load building across the supply chainWith Kinaxis Transportation Load Optimizer by 4flow, Kinaxis can help customers gain an accurate view of their rail, ocean, air and truck load transportation costs by considering transportation variables such as carrier rates and inventory costs to help planners make confident, profitable supply chain decisions.This RapidResponse solution extension’s optimization algorithms are based on real-world constraints, including freight rates and actual transportation capacities, for actionable planning results. Kinaxis Transportation Load Optimizer reduces transportation spend by “preponing” and postponing shipments to consolidate orders and create fuller, more efficient loads. It also reduces freight spend and increases capacity utilization by creating fuller, more efficient loads, resulting in significantly reduced freight spend and CO2 emissions for greater sustainability.Benefits1. Create efficient transportation loads. Adjust orders into physical and shippable loads considering real-world logistics network characteristics.2. Increase agility. Optimize and maximize transportation capacities from a strategic level down to the operational level.3. Take control. Schedule transportation right down to the part number level.4. Empower planners. Forecast full transportation loads and less-than-full transportation loads in the short and medium term.5. Reduce risk. Anticipate freight costs when calculating what-next scenarios in the S&OP process.Shipping analysis

See the difference in price between the baseline, 4flow’s 

transportation analysis and the shipping cost after 

optimization – so you can see how many shipments were 

“preponed” and postponed to achieve load consolidation 

and optimal cost results.

Routing planner

Get a complete view of the transportation network to 

quickly see how shipments are transported on different 

routes from suppliers to the end customer. Identify what 

lanes have the longest lead time or highest percentage of 

cost savings.

Optimized cost dashboard

The Transportation Planner allows quick comparison of 

costs before and after optimization. Identify how load 

utilization, inventory costs, transportation costs and total 

cost are impacted in a selected time frame.

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Consolidated Financial 
Statements, Years Ended 
December 31, 2020 and 2019

18

19

Consolidated Financial Statements of 

Kinaxis Inc. 

Years ended December 31, 2020 and 2019 

(In thousands of USD) 

20

 
 
 
 
KPMG LLP 
150 Elgin Street, Suite 1800 
Ottawa ON K2P 2P8 
Canada 
Telephone 613-212-5764 
Fax 613-212-2896 

INDEPENDENT AUDITORS’ REPORT 

To the Shareholders of Kinaxis Inc.

Opinion

We have audited the consolidated financial statements of Kinaxis Inc. (the “Entity”), 
which comprise: 

the  consolidated statements  of  financial  position  as  at  December  31,  2020  and 
December 31, 2019 

the consolidated statements of comprehensive income for the years then ended 

the consolidated statements of changes in shareholders’ equity for the years then 
ended 

the consolidated statements of cash flows for the years then ended 

and  notes  to  the  consolidated financial  statements,  including  a  summary  of 
significant accounting policies 

(Hereinafter referred to as the “financial statements”). 

In  our  opinion,  the  accompanying  financial  statements  present  fairly,  in  all  material 
respects, the consolidated financial position of the Entity as at December 31, 2020 and 
December  31,  2019,  and 
its 
consolidated cash  flows  for  the  years  then  ended  in  accordance  with  International 
Financial Reporting Standards (IFRS).

its  consolidated financial  performance  and 

Basis for Opinion

We  conducted  our  audit  in  accordance  with  Canadian  generally  accepted  auditing 
standards.    Our  responsibilities  under  those  standards  are  further  described  in  the 
“Auditors’ Responsibilities for the Audit of the Financial Statements” section of 
our auditors’ report.   

We are independent of the Entity in accordance with the ethical requirements that are 
relevant to our audit of the financial statements in Canada and we have fulfilled our 
other ethical responsibilities in accordance with these requirements. 

We believe that the audit evidence we have obtained is sufficient and appropriate to 
provide a basis for our opinion.     

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© 2020 KPMG LLP, an Ontario limited liability partnership and a member firm of the KPMG global organization of independent 
member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. 

 
 
 
 
 
Page 2 

Key Audit Matters

Key audit matters are those matters that, in our professional judgment, were of most 
significance in our audit of the financial statements for the year ended December 31, 
2020.  These  matters  were  addressed  in  the  context  of  our  audit  of  the  financial 
statements as a whole, and in forming our opinion thereon, and we do not provide a 
separate opinion on these matters.  

We have determined the matters described below to be the key audit matters to be 
communicated in our auditors’ report.  

Allocation  of  the  transaction  price  to  multiple  performance 
obligations in contracts with customers 

Description of the matter 

We  draw  attention  to  Notes  2(f)  and  3(b)  to  the  financial  statements.  The  Entity’s 
contracts with customers often include the delivery of multiple products and services, 
which  are  generally  capable  of  being  distinct  and  accounted  for  as  separate 
performance obligations.  The accounting for a contract or contracts with a customer 
that  contain  multiple  performance  obligations  requires  the  Entity  to  allocate  the 
contracts  or  contracts’  transaction  price  to  the  identified  distinct  performance 
obligations. The allocation of the transaction price requires significant judgment and 
estimates relating to the determination of the standalone selling price (“SSP”) for each 
distinct performance obligation. The methodology used to determine the SSP depends 
on the nature of the products and services and how they are priced in contracts with 
customers.  This  allocation  affects  the  amount  and  timing  of  revenue  recognized  for 
each performance obligation. 

Why the matter is a key audit matter 

We identified the allocation of the transaction price to multiple performance obligations 
in  contracts  with  customers  as  a  key  audit  matter.  There  was  a  significant  risk  of 
material  misstatement  relating  to  the methodology  used  to  determine  SSP  for  each 
distinct  performance  obligation  within  a  contract  or  contracts  with  a  customer.  In 
addition, significant auditor judgment was required to evaluate the results of our audit 
procedures  due  to  the  significant  judgments  and  estimates  associated  with  the 
determination of the SSP.  

How the matter was addressed in the audit 

The primary procedures we performed to address this key audit matter included the 
following:

We evaluated the methodology used to determine the SSP by comparing it to pricing 
patterns  in  customer  contracts,  historical  methodologies  used  by  the  Entity,  and 
general practices in the Entity’s industry.   

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For a selection of new customer contracts with multiple performance obligations, we 
examined the key terms and assessed the allocation of the transaction price to each 
distinct  performance  obligation  based  on  its  respective  SSP  derived  from  the 
underlying methodology. 

Initial  measurement  of  customer  relationships  and  technology 
acquired 
Inc.  business 
combination

the  Rubikloud  Technologies, 

in 

Description of the matter 

We draw attention to Notes 2(f), 3(o) and 4 to the financial statements. On July 2, 2020, 
the Entity acquired 100% of the outstanding shares of Rubikloud Technologies, Inc. 
and its subsidiaries (collectively, “Rubikloud”) in a business combination. The Entity’s 
intangible  assets  consist  of  customer  relationships  and  technology  acquired  in  a 
business combination. These intangible assets are recorded at their fair value at the 
acquisition  date.  The  acquisition  date  fair  value  of  the  customer  relationships  and 
technology  was  $2,800  thousand  and  $10,700  thousand,  respectively.    The  Entity 
estimates  the  fair  value  of  customer  relationships  and  technology  acquired  in  a 
business  combination  based  on  the  income  approach.  The  income  approach  is  a 
valuation technique that calculates the fair value of an intangible asset based on the 
present value of future cash flows that the asset can be expected to generate over its 
remaining  useful  life.  This  valuation  involves  significant  subjectivity  and  estimation 
uncertainty,  including  assumptions  related  to  the  future  revenues  attributable  to 
acquired  customer  relationships  or  technology,  customer  attrition  rate,  technology 
migration rate, future expenses, and discount rates.  

Why the matter is a key audit matter 

We identified the evaluation of the initial measurement of the customer relationships 
and technology acquired in the Rubikloud business combination as a key audit matter. 
This matter represented a significant risk of material misstatement given the magnitude 
of the intangible assets, and the income approach included significant assumptions for 
which there was limited observable market information. Significant auditor judgment 
was required due to the high degree of subjectivity and estimation uncertainty within 
the significant assumptions used to determine the fair value of the intangible assets at 
the acquisition date. 

How the matter was addressed in the audit 

The primary procedures we performed to address this key audit matter included the 
following:

We  evaluated  the  appropriateness  of  the  future  revenues  and  expenses,  customer 
attrition  rate,  and  technology  migration  rate  assumptions  by  considering  past 
performance, industry data, and assessing against comparable companies.  

We  involved  valuation  professionals  with  specialized  skills  and  knowledge,  who 
assisted  in  assessing  the  appropriateness  of  the  discount  rates  by  comparing  the 
Entity’s inputs to the discount rates to publicly available data for comparable entities. 

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Page 4 

Other Information

Management is responsible for the other information. Other information comprises: 

the information included in Management’s Discussion and Analysis filed with the 
relevant Canadian Securities Commissions. 

the  information,  other  than  the  financial  statements  and  the  auditors’  report 
thereon, included in a document likely to be entitled “Annual Report”. 

Our opinion on the financial statements does not cover the other information and we 
do not and will not express any form of assurance conclusion thereon.  

In connection with our audit of the financial statements, our responsibility is to read the 
other  information  identified  above  and,  in  doing  so,  consider  whether  the  other 
information is materially inconsistent with the financial statements or our knowledge 
obtained in the audit and remain alert for indications that the other information appears 
to be materially misstated.   

We obtained the information included in Management’s Discussion and Analysis filed 
with  the  relevant  Canadian  Securities  Commissions  as  at  the  date  of  this  auditors’ 
report. If, based on the work we have performed on this other information, we conclude 
that there is a material misstatement of this other information, we are required to report 
that fact in the auditors’ report. 

We have nothing to report in this regard. 

The information, other than the financial statements and the auditors’ report thereon, 
included in a document likely to be entitled “Annual Report” is expected to be made 
available  to  us  after  the  date  of  this  auditors’  report.  If,  based  on  the  work  we  will 
perform on this other information, we conclude that there is a material misstatement of 
this  other  information,  we  are  required  to  report  that  fact  to  those  charged  with 
governance. 

Responsibilities  of  Management  and  Those  Charged  with 
Governance for the Financial Statements 

Management is responsible for the preparation and fair presentation of the financial 
statements in accordance with International Financial Reporting Standards (IFRS), and 
for  such  internal  control  as  management  determines  is  necessary  to  enable  the 
preparation of financial statements that are free from material misstatement, whether 
due to fraud or error. 

In  preparing  the  financial statements,  management  is  responsible for  assessing  the 
Entity’s ability to continue as a going concern, disclosing as applicable, matters related 
to going concern and using the going concern basis of accounting unless management 
either  intends  to  liquidate  the  Entity  or  to  cease  operations,  or  has  no  realistic 
alternative but to do so. 

Those charged with governance are responsible for overseeing the Entity’s financial 
reporting process. 

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Page 5 

Auditors’ Responsibilities for the Audit of the Financial Statements 

Our  objectives  are  to  obtain  reasonable  assurance  about  whether  the  financial 
statements as a whole are free from material misstatement, whether due to fraud or 
error, and to issue an auditors’ report that includes our opinion.  

Reasonable assurance is a high level of assurance, but is not a guarantee that an audit 
conducted  in  accordance  with  Canadian  generally  accepted  auditing  standards  will 
always detect a material misstatement when it exists.  

Misstatements can arise from fraud or error and are considered material if, individually 
or  in  the  aggregate,  they  could  reasonably  be  expected  to  influence  the  economic 
decisions of users taken on the basis of the financial statements. 

As  part  of  an  audit  in  accordance  with  Canadian  generally  accepted  auditing 
standards,  we  exercise  professional  judgment  and  maintain  professional  skepticism 
throughout the audit.  

We also: 

Identify and assess the risks of material misstatement of the financial statements, 
whether due to fraud or error, design and perform audit procedures responsive to 
those risks, and obtain audit evidence that is sufficient and appropriate to provide 
a basis for our opinion.  

The risk of not detecting a material misstatement resulting from fraud is higher than 
for  one  resulting  from  error,  as  fraud  may  involve  collusion,  forgery,  intentional 
omissions, misrepresentations, or the override of internal control. 

Obtain an understanding of internal control relevant to the audit in order to design 
audit procedures that are appropriate in the circumstances, but not for the purpose 
of expressing an opinion on the effectiveness of the Entity's internal control.  

Evaluate the appropriateness of accounting policies used and the reasonableness 
of accounting estimates and related disclosures made by management. 

Conclude on the appropriateness of management's use of the going concern basis 
of  accounting  and,  based  on  the  audit  evidence  obtained,  whether  a  material 
uncertainty exists related to events or conditions that may cast significant doubt on 
the Entity's ability to continue as a going concern. If we conclude that a material 
uncertainty exists, we are required to draw attention in our auditors’ report to the 
related  disclosures  in  the  financial  statements  or,  if  such  disclosures  are 
inadequate,  to  modify  our  opinion.  Our  conclusions  are  based  on  the  audit 
evidence obtained up to the date of our auditors’ report. However, future events or 
conditions may cause the Entity to cease to continue as a going concern. 

Evaluate the overall presentation, structure and content of the financial statements, 
including  the  disclosures,  and  whether  the  financial  statements  represent  the 
underlying transactions and events in a manner that achieves fair presentation. 

25

 
 
 
 
 
Page 6 

Communicate  with  those  charged  with  governance  regarding,  among  other 
matters, the planned scope and timing of the audit and significant audit findings, 
including any significant deficiencies in internal control that we identify during our 
audit.

Provide those charged with governance with a statement that we have complied 
with relevant ethical requirements regarding independence, and communicate with 
them all relationships and other matters that may reasonably be thought to bear 
on our independence, and where applicable, related safeguards. 

Obtain sufficient appropriate audit evidence regarding the financial information of 
the entities or business activities within the group Entity to express an opinion on 
the  financial  statements.  We  are  responsible  for  the  direction,  supervision  and 
performance of the group audit. We remain solely responsible for our audit opinion. 

Determine,  from  the  other  matters  communicated  with  those  charged  with 
governance,  those  matters  that  were  of  most  significance  in  the  audit  of  the 
financial statements of the current period and are therefore the key audit matters. 
We  describe  these  matters  in  our  auditors’ report  unless  law  or  regulation 
precludes  public  disclosure  about  the  matter  or  when,  in  extremely  rare 
circumstances,  we  determine  that  a  matter  should  not  be  communicated  in  our 
auditors’ report because the adverse consequences of doing so would reasonably 
be expected to outweigh the public interest benefits of such communication.   

Chartered Professional Accountants, Licensed Public Accountants 
The engagement partner on the audit resulting in this auditors’ report is Anuj Madan. 

Ottawa, Canada 

March 3, 2021 

26

 
 
 
 
 
Kinaxis Inc. 
Consolidated Statements of Financial Position 

 (Expressed in thousands of USD) 

Assets 

Current assets: 

Cash and cash equivalents 
Short-term investments   
Trade and other receivables (note 5) 
Investment tax credits recoverable (note 19) 
Prepaid expenses 

Non-current assets: 

Property and equipment (note 6) 
Right-of-use assets (note 7) 
Contract acquisition costs (note 8) 
Unbilled receivables (note 5) 
Other receivables 
Deferred tax assets (note 19) 
Investment tax credits recoverable (note 19) 
Intangible assets (note 9) 
Goodwill (note 10) 

December 31, 
2020 

December 31, 
2019 

$ 

182,958 
30,180 
82,883 
1,109 
9,264 
306,394 

30,746 
15,722 
16,484 
2,013 
752 
2,308 
980 
13,023 
39,988 

$ 

182,284 
30,319 
80,623 
– 
6,534 
299,760 

25,704 
8,671 
15,497 
249 
713 
149 
–  
–  
–  

$ 

428,410 

$ 

350,743 

Liabilities and Shareholders’ Equity 

Current liabilities: 

Trade payables and accrued liabilities (note 11) 
Deferred revenue (note 12) 
Lease obligations (note 13) 

$ 

Non-current liabilities: 

Lease obligations (note 13) 
Deferred tax liabilities (note 19) 

Shareholders’ equity: 

Share capital (note 14) 
Contributed surplus 
Accumulated other comprehensive loss 
Retained earnings 

33,030 
94,275 
4,554 
131,859 

12,065 
2,729 
14,794 

173,104 
35,846 
(20) 
72,827 
281,757 

$ 

20,770 
83,673 
2,288  
106,731 

6,818  
7,092 
13,910 

140,961 
30,392 
(348) 
59,097 
230,102 

$ 

428,410 

$ 

350,743 

See accompanying notes to consolidated financial statements. 

On behalf of the Board of Directors: 

(signed) John (Ian) Giffen             Director 

 (signed) Betsy Rafael                     Director  

27

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Consolidated Statements of Comprehensive Income 

For the years ended December 31 
(Expressed in thousands of USD, except share and per share data) 

Revenue (note 16) 

Cost of revenue 

Gross profit 

Operating expenses: 

Selling and marketing 
Research and development 
General and administrative 

Other income (expense): 

Foreign exchange loss 
Net finance and other income 

Profit before income taxes 
Income tax expense (note 19): 

Current 
Deferred 

Profit 

Other comprehensive income (loss): 

Items that are or may be reclassified 

subsequently to profit or loss: 

Foreign currency translation  

differences - foreign operations 

Total comprehensive income 

Basic earnings per share 

Weighted average number of basic  

Common Shares (note 15) 

Diluted earnings per share 

Weighted average number of diluted 

Common Shares (note 15)  

See accompanying notes to consolidated financial statements. 

2020 

2019 

$ 

224,189 

$ 

191,549 

70,131 

154,058 

52,630 
47,420 
33,232 
133,282 

20,776 

(196) 
890 
694 

21,470 

5,714 
2,026 
7,740 

13,730 

53,850 

137,699 

44,270 
34,125 
26,852 
105,247 

32,452 

(226) 
3,037 
2,811 

35,263 

9,015 
2,917 
11,932 

23,331 

$ 

$ 

$ 

328 

14,058 

0.51 

(29) 

23,302 

0.89 

$ 

$ 

26,716,027 

26,180,034 

0.49 

$ 

0.87 

28,138,911 

26,967,805 

3 

28

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Consolidated Statements of Changes in Shareholders’ Equity  

For the years ended December 31 
(Expressed in thousands of USD) 

Accumulated 
other 
Contributed  comprehensive 
income (loss) 

surplus 

Share 
capital 

Retained 
earnings 

Total equity 

Balance, December 31, 2018  $ 

124,951 

$ 

24,284 

$ 

(319) 

$ 

35,766 

$ 

184,682 

Profit 
Other comprehensive loss 
Total comprehensive income (loss) 

–  
–  
–  

Share options exercised 
Restricted share units vested 
Share based payments (note 14) 
Total shareholder transactions 

12,042 
3,968 
–  
16,010 

–  
–  
–  

(3,291) 
(3,968) 
13,367 
6,108 

–  
(29) 
(29) 

–  
–  
–  
–  

23,331 
–  
23,331 

–  
–  
–  
–  

23,331 
(29) 
23,302 

8,751 
– 
13,367 
22,118 

Balance, December 31, 2019  $ 

140,961 

$ 

30,392 

$ 

(348) 

$ 

59,097 

$ 

230,102 

Profit 
Other comprehensive income 
Total comprehensive income 

–  
–  
–  

Share options exercised 
Restricted share units vested 
Share based payments (note 14) 
Total shareholder transactions 

27,187 
4,956 
–  
32,143 

–  
–  
–  

(6,807) 
(4,956) 
17,217 
5,454 

– 
328 
328 

–  
–  
–  
–  

13,730 
–  
   13,730 

–  
–  
–  
–  

13,730 
328 
14,058 

20,380 
– 
17,217 
37,597 

Balance, December 31, 2020  $      173,104  

$ 

35,846 

$ 

(20) 

$ 

72,827 

$ 

281,757 

See accompanying notes to consolidated financial statements. 

29

4 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
Kinaxis Inc. 
Consolidated Statements of Cash Flows 

For the years ended December 31 
(Expressed in thousands of USD) 

Cash flows from operating activities: 

Profit  
Items not affecting cash: 

Depreciation of property and equipment and  

right-of-use assets (note 18) 

Amortization of intangible assets (note 18) 
Share-based payments (note 14) 
Net finance income 
Income tax expense (note 19) 
Investment tax credits recoverable (note 19) 
Change in operating assets and liabilities (note 20) 
Interest received 
Interest paid 
Income taxes paid 

Cash flows used in investing activities: 

Acquisition of businesses, net of cash  
  acquired (note 4) 
Purchase of property and equipment (note 6) 
Purchase of short-term investments 
Redemption of short-term investments 

Cash flows from financing activities: 

Payment of lease obligations (note 13) 
Common shares issued on exercise of stock options 

Increase (decrease) in cash and cash equivalents 

Cash and cash equivalents, beginning of year 

Effects of exchange rates on cash and cash equivalents 

2020 

2019 

$ 

13,730 

$ 

23,331 

14,335 
1,227 
17,217 
(890) 
7,740 
(2,089) 
10,492 
1,761 
(674) 
(3,379) 
59,470 

(61,767) 
(14,439) 
(110,616) 
110,558 
(76,264) 

(3,742) 
20,380 
16,638 

(156) 

182,284 

830 

11,908 
– 
13,367 
(3,037) 
11,932 
– 
(9,161) 
3,653 
(531) 
(14,863) 
36,599 

– 
(11,719) 
(60,108) 
85,108 
13,281 

(2,674) 
8,751 
6,077 

55,957 

126,144 

183 

Cash and cash equivalents, end of year 

$ 

182,958 

$ 

182,284 

See accompanying notes to consolidated financial statements. 

5 

30

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

1.  Corporate information: 

Kinaxis  Inc.  (“Kinaxis”  or  the  "Company")  is  incorporated  under  the  Canada  Business  Corporations 
Act and domiciled in Ontario, Canada. The address of the Company’s registered office is 700 Silver 
Seven  Road,  Ottawa,  Ontario.  The  consolidated  financial  statements  of  the  Company  as  at  and  for 
the years ended December 31, 2020 and 2019 comprise the Company and its subsidiaries. 

Kinaxis  is  a  leading  provider  of  cloud-based  subscription  software  that  enables  its  customers  to 
improve and accelerate analysis and decision-making across their supply chain operations. Kinaxis is 
a global enterprise with registered offices in the United States; Japan; Hong Kong; The Netherlands; 
South Korea; United Kingdom; Singapore; France; Ireland; Germany; India; and Canada. 

2.  Basis of preparation: 

(a)  Statement of compliance: 

The  consolidated  financial  statements  have  been  prepared  in  accordance  with  International 
Financial  Reporting  Standards  (“IFRS”)  as  issued  by  the  International  Accounting  Standards 
Board  (“IASB”),  and  includes  the  accounts  of  Kinaxis  Inc.  and  its  wholly-owned  subsidiaries, 
outlined in Note 24.  

The  consolidated  financial  statements  were  authorized  for  issue  by  the  Board  of  Directors  on 
March 3, 2021. 

(b) Comparative figures:  

Certain comparative figures have  been adjusted for the  year ended December 31, 2019.  Lease 
security deposits previously reported with the current portion of trade and other receivables have 
been classified as long-term. This adjustment was not considered material and did not affect the 
Company’s consolidated revenue or consolidated profit. 

(c)  Measurement basis: 

The consolidated financial statements have been prepared on the historical cost basis except for 
certain financial instruments measured at fair value. Historical cost is generally based on the fair 
value of the consideration given in exchange for assets.  

(d)  Presentation currency: 

These consolidated financial statements are presented in United States dollars (“USD”) which is 
the  functional  currency  of  the  Company  and  its  subsidiaries  unless  otherwise  stated.  Tabular 
amounts are presented in thousands of USD. 

31

6 

 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

2.  Basis of preparation (continued): 

(e)  Foreign currency: 

Foreign currency transactions 

The  financial  statements  of  the  Company  are  measured  using  USD  as  the  functional  currency. 
The  functional  currency  of  Kinaxis’  significant  wholly-owned  subsidiaries  is  outlined  in  Note  24. 
Transactions in currencies  other than USD are translated at the rates of exchange prevailing at 
the dates of the transactions. At the end of each reporting period, monetary items denominated in 
foreign  currencies  are  translated  to  the  functional  currency  at  the  rates  prevailing  at  that  date. 
Exchange  differences  on  monetary  items  are  recognized  in  profit  or  loss  in  the  period  in  which 
they  arise.  Non-monetary  items  carried  at  fair  value  that  are  denominated  in  foreign  currencies 
are translated to the functional currency at the rates prevailing at the date when the fair value was 
determined.  Non-monetary  items  that  are  measured  in  terms  of  historical  cost  in  a  foreign 
currency are translated using the rates at the date of the transaction.  

Foreign operations  

The consolidated financial statements also include the accounts of its wholly-owned subsidiaries. 
Assets and liabilities have been translated into USD using exchange rates prevailing at the end of 
each reporting period. Income and expense items are translated at the average exchange rates 
for the period, unless exchange rates fluctuate significantly during that period, in which case the 
exchange  rates  at  the  dates  of  the  transactions  are  used.  Exchange  differences  arising,  if  any, 
are recognized in other comprehensive income and accumulated in shareholders’ equity. 

(f)    Use of estimates and judgments:  

The  preparation  of  the  consolidated  financial  statements  in  accordance  with  IFRS  requires 
management  to  make  judgments,  estimates  and  assumptions  that  affect  the  application  of 
accounting  policies  and  the  reported  amounts  of  assets,  liabilities,  revenue,  expenses  and 
disclosure of contingent assets and liabilities. Actual results may differ from these estimates.  

Estimates  and  judgments  include,  but  are  not  limited  to,  allocation  of  the  transaction  price  to 
multiple performance obligations in contracts with customers, recognition of deferred tax assets, 
valuation  of  trade  and  other  receivables,  valuation  of  share-based  payments,  the  fair  value  of 
contingent  consideration  and  valuation  of  intangible  assets  acquired  in  business  combinations. 
Estimates and assumptions are reviewed periodically and the effects of revisions are recorded in 
the consolidated financial statements in the period in which the estimates are revised and in any 
future periods affected.  

7 

32

 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

2.  Basis of preparation (continued): 

(f)    Use of estimates and judgments (continued):  

The continuing uncertainty around the outbreak of the novel coronavirus (“COVID-19”) pandemic 
required  the  use  of  judgments  and  estimates  in  the  preparation  of  the  consolidated  financial 
statements for the year ended December 31, 2020. The future impact of COVID-19 uncertainties 
could generate, in future reporting periods, a significant impact to the reported amounts of assets, 
liabilities,  revenue  and  expenses  in  these  and  any  future  consolidated  financial  statements. 
Examples of accounting estimates and judgments that may be impacted by the pandemic include, 
but  are  not  limited  to:  revenue  recognition,  impairment  of  goodwill  and  intangible  assets, 
allowance for expected credit losses, and provisions. 

Allocation of the transaction price to multiple performance obligations in contracts with customers  

Contracts  with  customers  often  include  promises  to  deliver  multiple  products  and  services. 
Determining whether such bundled products and services are considered i) distinct performance 
obligations  that  should  be  separately  recognized,  or  ii)  non-distinct  and  therefore  should  be 
combined  with  another  good  or  service  and  recognized  as  a  combined  unit  of  accounting  may 
require judgment. In general, the Company’s professional services are capable  of being  distinct 
as  they  could  be  performed  by  third  party  service  providers  and  do  not  involve  significant 
customization of the licensed software.  

The allocation of the transaction price requires significant judgment and estimates relating to the 
determination of the standalone selling price (“SSP”) for each distinct performance obligation. The 
methodology used to determine the SSP depends on the nature of the products and services and 
how they are priced in contracts with customers. This allocation affects the amount and timing of 
revenue recognized for each performance obligation.  In order to determine the SSP of promised 
products  or  services,  we  conduct  a  regular  analysis  to  determine  whether  various  products  or 
services  have  an  observable  SSP.  If  the  Company  does  not  have  an  observable  SSP  for  a 
particular  product  or  service,  then  SSP  for  that  particular  good  or  service  is  estimated  using 
reasonably  available  information  and  maximizing  observable  inputs  with  approaches  including 
historical  pricing,  cost  plus  a  margin,  adjusted  market  assessment,  and  the  residual  approach. 
The Company uses a range of amounts to estimate SSP when it sells each of the products and 
services  separately  and  needs  to  determine  whether  there  is  a  discount  that  needs  to  be 
allocated  based  on  the  relative  SSP  of  the  various  products  and  services.  In  general,  SSP  for 
maintenance  and  support  bundled  in  on-premise  and  hybrid  subscription  arrangements  is 
established as a percentage of the subscription  license fee as supported by third party evidence 
and  internal  analysis  of  similar  vendor  contracts.  SSP  for  hosting  and  professional  services  is 
established based on observable prices for the same or similar services when sold separately, or 
estimated using a cost plus margin approach. 

33

8 

 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

2.  Basis of preparation (continued): 

(f)    Use of estimates and judgments (continued):  

Income taxes  

The  recognition  of  deferred  tax  assets  requires  the  Company  to  assess  future  taxable  income 
available to utilize deferred tax assets related to deductible or taxable temporary differences. The 
Company  considers  the  nature  and  carry-forward  period  of  deferred  tax  assets,  the  Company’s 
recent earnings history and forecast of future earnings in performing this assessment. The actual 
deferred tax assets realized may differ from the amount recorded due to factors having a negative 
impact on operating results of the Company and lower future taxable income.  

Trade and other receivables  

The  recognition  of  trade  and  other  receivables  and  loss  allowances  requires  the  Company  to 
assess credit risk and collectability. The Company considers historical trends and any  available 
information indicating a customer could be experiencing liquidity or going concern problems and 
the status of any contractual or legal disputes with customers in performing this assessment.  

Fair value of share-based payments 

The  Company  uses  the  Black-Scholes  valuation  model  to  determine  the  fair  value  of  equity 
settled stock options. Estimates are required for inputs to this model including the fair value of the 
underlying shares, the expected life of the option, volatility, forfeiture rate, expected dividend yield 
and  the  risk  free  interest  rate.  Variation  in  actual  results  for  any  of  these  inputs  will  result  in  a 
different  value  of  the  stock  option  realized  from  the  original  estimate.  The  assumptions  and 
estimates used are further outlined in Note 14. 

Contingent consideration 

The Company measures the contingent consideration payable  in a  business combination  at the 
estimated  fair  value  at  each  reporting  date.  The  fair  value  is  estimated  based  on  the  range  of 
possible outcomes and Management’s assessment of the likelihood of each outcome. 

Fair value of acquired intangible assets 

The  Company  estimates  the  fair  value  of  customer  relationships  and  technology  acquired  in  a 
business  combination  based  on  the  income  approach.  The  income  approach  is  a  valuation 
technique that calculates the fair value of an intangible asset based on the present value of future 
cash  flows  that  the  asset  can  be  expected  to  generate  over  its  remaining  useful  life.  This 
valuation  involves  significant  subjectivity  and  estimation  uncertainty,  including  assumptions 
related  to  the  future  revenues  attributable  to  acquired  customer  relationships  or  technology, 
customer attrition rates, technology migration rate, future expenses, and discount rates. 

9 

34

 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

3.  Significant accounting policies: 

(a)  Basis of consolidation:  

Subsidiaries are entities controlled by the Company. The financial statements of subsidiaries  are 
included in the consolidated financial statements from the date that control commences until the 
date  that  control  ceases.  The  accounting  policies  of  subsidiaries  have  been  changed  when 
necessary  to  align  them  with  the  policies  adopted  by  the  Company.  All  intercompany 
transactions, balances, revenues and expenses between the Company and its subsidiaries have 
been eliminated.  

(b)  Revenue recognition:  

Revenue is recognized upon transfer of control of products or services to customers at an amount 
that reflects the transaction price the Company expects to receive in exchange for the products or 
services. The Company’s contracts with customers often include the delivery of multiple products 
and  services,  which  are  generally  capable  of  being  distinct  and  accounted  for  as  separate 
performance obligations. The accounting for a contract or contracts with a customer that contain 
multiple  performance  obligations  requires  the  Company  to  allocate  the  contract  or  contracts’ 
transaction price to the identified distinct performance obligations. 

The  Company’s  hosted  software-as-a-service  (“SaaS”)  application,  which  allows  customers  to 
use  hosted  software  over  the  contract  period  without  taking  possession  of  the  software,  is 
provided  on  a  subscription  basis,  and  revenue  is  recognized  ratably  over  the  contract  period, 
commencing on the date an executed contract exists and the customer has the right-to-use and 
access to the platform.  

On-premise,  fixed  term  subscription  licenses  and  hybrid  software  subscriptions  (where  the 
customer  has  the  option  to  take  the  hosted  software  on-premise)  provide  the  customer  with  a 
right-to-use the software as it exists when made available to the customer. Revenue from distinct 
on-premise subscription  licenses is recognized upfront at the point in time when the software  is 
made available to  the customer and the right to  use the software has commenced. On-premise 
subscription  licenses  and  hybrid  subscriptions  are  bundled  with  software  maintenance  and 
support  services  and/or  hosting  for  a  term.  The  license  component  and  maintenance  and 
support/hosting  components  are  each  allocated  revenue  using  their  relative  estimated  SSP. 
Revenue  allocated  to  the  bundled  maintenance  and  support  and  hosting  is  recognized  ratably 
over  the  term  of  the  maintenance  and  support  services.  Professional  services  are  provided  for 
implementation  and  configuration  of  software  licenses  and  SaaS,  as  well  as  ongoing  technical 
services and training.  

Professional services are typically billed on a time and material basis and revenue is recognized 
over  time  as  the  services  are  performed.  For  professional  services  contracts  billed  on  a  fixed 
price basis, revenue is recognized over time based on the proportion of services performed.  

Maintenance and support services provided to customers on legacy perpetual software licenses 
is recognized ratably over the term of the maintenance and support services.  

35

10 

 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

3.  Significant accounting policies (continued): 

(b)  Revenue recognition (continued):  

The  Company  recognizes  an  asset  for  the  incremental  costs  of  obtaining  a  contract  with  a 
customer if it expects the costs to be recoverable, and has determined that certain sales incentive 
programs  meet  the  requirements  to  be  capitalized.  Capitalized  contract  acquisition  costs  are 
amortized  consistent  with  the  pattern  of  transfer  to  the  customer  for  the  goods  and  services  to 
which  the  asset  relates.  The  amortization  period  includes  specifically  identifiable  contract 
renewals  where  there  is  no  substantive  renewal  commission.  The  expected  customer  renewal 
period  is  estimated  based  on  the  historical  life  of  our  customers,  which  the  Company  has 
determined  to  be six  years. The Company  applies the practical expedient  available under IFRS 
15  and  does  not  capitalize  incremental  costs  of  obtaining  contracts  if  the  amortization  period  is 
one year or less.  

The  timing  of  revenue  recognition  often  differs  from  contract  payment  schedules,  resulting  in 
revenue that has been earned but not billed. These amounts are included in unbilled receivables. 
Amounts  billed  in  accordance  with  customer  contracts,  but  not  yet  earned,  are  recorded  and 
presented as part of deferred revenue.  

The  Company  has  elected  to  apply  the  practical  expedient  to  not  adjust  the  total  consideration 
over the contract term for the effect of a financing component if the period between the transfer of 
services  to  the  customer  and  the  customer’s  payment  for  these  services  is  expected  to  be  one 
year or less. 

(c)  Financial instruments:  

Financial  assets  and  financial  liabilities  are  recognized  when  the  Company  becomes  a  party  to 
the contractual provisions of the instrument.  

Trade  receivables  without  a  significant  financing  component  are  initially  measured  at  the 
transaction  price.  All  other  financial  assets  and  financial  liabilities  are  initially  measured  at  fair 
value. Transaction costs that are directly attributable to the acquisition or issue of financial assets 
and  financial  liabilities  (other  than  financial  assets  and  financial  liabilities  at  fair  value  through 
profit  or  loss  (“FVTPL”))  are  added  to  or  deducted  from  the  fair  value  of  the  financial  assets  or 
financial liabilities, as appropriate, on initial recognition. Transaction costs directly attributable to 
the  acquisition  of  financial  assets  or  financial  liabilities  at  fair  value  through  profit  or  loss  are 
recognized immediately in profit or loss.  

Financial assets  

All financial assets are recognized and de-recognized on trade date.  

The  Company  determines  the  classification  of  its  financial  assets  on  the  basis  of  both  the 
business model for managing the financial assets and the contractual cash flow characteristics of 
the  financial  asset.  Financial  assets  are  not  reclassified  subsequent  to  their  initial  recognition 
unless the Company changes its business model for managing financial assets.  

11 

36

 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

3.  Significant accounting policies (continued): 

(c)  Financial instruments (continued):  

A  financial  asset  is  measured  at  amortized  cost  if  it  is  held  within  a  business  model  whose 
objective is to hold assets to collect contractual cash flows, and its contractual terms give rise on 
specified  dates  to  cash  flows  that  are  solely  payments  of  principal  and  interest  on  the  principal 
amount outstanding. 

The Company’s financial assets are classified as follows:  

Financial asset 

Cash and cash equivalents 
Short-term investments 
Trade and other receivables 
Unbilled receivables 

Amortized cost  

Classification under IFRS 9   

Amortized cost 
Amortized cost 
Amortized cost 
Amortized cost 

Subsequent  to  initial  recognition,  financial  assets  at  amortized  cost  are  measured  using  the 
effective  interest  method,  less  any  impairment.  Interest  income  is  recognized  by  applying  the 
effective  interest  rate  except  for  short-term  receivables  where  the  interest  revenue  would  be 
immaterial. Interest income, foreign exchange gains and losses, impairment, and any gain or loss 
on de-recognition are recognized in profit or loss.  

Impairment of financial assets  

The Company measures a loss allowance based on the lifetime expected credit losses. Lifetime 
expected credit losses are estimated based on factors such as the Company’s past experience of 
collecting  payments,  the  number  of  delayed  payments  in  the  portfolio  past  the  average  credit 
period, observable changes in national or local economic conditions that correlate with default on 
receivables,  financial  difficulty  of  the  borrower,  and  it  becoming  probable  that  the  borrower  will 
enter bankruptcy or financial re-organization. 

Financial assets are written off when there is no reasonable expectation of recovery.  

Financial liabilities  

The  Company  determines  the  classification  of  its  financial  liabilities  at  initial  recognition.  The 
Company’s financial liabilities are classified as follows:  

Financial liability 

Classification under IFRS 9 

Trade payables and accrued liabilities 

Amortized cost 

Amortized cost  

Financial liabilities at amortized cost are measured using the effective interest rate method.  

37

12 

 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

3.  Significant accounting policies (continued): 

(c)  Financial instruments (continued):  

De-recognition of financial liabilities  

The Company de-recognizes financial liabilities when the Company’s obligations are discharged, 
cancelled or they expire. 

 (d) Cash and cash equivalents: 

Cash  and  cash  equivalents  include  cash  investments  in  interest-bearing  accounts  and  term 
deposits which can readily be redeemed for cash without penalty or are issued for terms of three 
months or less from the date of acquisition. 

(e)  Short-term investments: 

Short-term  investments  consist  of  term  deposits  and  guaranteed  income  certificates  held  with 
Schedule 1 Canadian banks for maturity terms of three to six months from the date of acquisition. 
Investments are measured at amortized cost. The carrying amount of investments approximates 
fair market value due to the short-term maturity of these instruments. 

(f)  Property and equipment: 

Property  and  equipment  are  measured  at  cost  less  accumulated  depreciation  and  accumulated 
impairment  losses.  Cost  includes  expenditures  that  are  directly  attributable  to  the  acquisition  of 
the  asset.  The  assets  are  depreciated  over  their  estimated  useful  lives  using  the  straight-line 
method as this most closely reflects the expected pattern of consumption of the future economic 
benefits.  Depreciation  methods,  useful  lives  and  residual  values  are  reviewed  at  each  financial 
year end and adjusted prospectively if appropriate. 

Property and equipment 

Computer equipment 
Computer software 
Office furniture and equipment 
Leasehold improvements 

Rate 

5 years 
3 to 5 years 
3 to 5 years 
Shorter of useful life or remaining term of lease 

At  the  end  of  each  reporting  period,  the  Company  reviews  the  carrying  amounts  of  its  property 
and equipment to determine whether there is any indication of impairment. If any such indication 
exists, the recoverable  amount of the asset  is estimated  in  order to determine the extent  of the 
impairment loss (if any). The recoverable amount is the higher of fair value less costs to sell and 
value in  use.  In assessing  value in  use,  the estimated future cash flows are discounted to their 
present value using a pre-tax discount rate that reflects current market assessments of the time 
value of money and the risks specific to the asset. For the purpose of impairment testing, assets 
that  cannot  be  tested  individually  are  grouped  together  into  the  smallest  group  of  assets  that 
generates  cash  inflows  from  continuing  use  that  are  largely  independent  of  the  cash  inflows  of 
other assets or groups of assets (the “cash-generating unit”, or “CGU”).  

13 

38

 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

3.  Significant accounting policies (continued): 

(f)  Property and equipment (continued): 

If  the  recoverable  amount  of  an  asset  is  estimated  to  be  less  than  its  carrying  amount,  the 
carrying  amount  of  the  asset  is  reduced  to  its  recoverable  amount.  An  impairment  loss  is 
recognized immediately in profit or loss.  

Assets to be disposed of are reported at the lower of the carrying amount or fair value less costs 
to sell. 

 (g) Leases: 

At  inception  of  a  contract,  the  Company  assesses  whether  a  contract  is,  or  contains,  a  lease 
based  on  whether  the  contract  conveys  the  right  to  control  the  use  of  an  identified  asset  for  a 
period of time in exchange for consideration.  

The Company has elected to apply the practical expedient to account for each lease component 
and any non-lease components as a single lease component. 

The  Company  recognizes  a  right-of-use  asset  and  a  lease  liability  at  the  lease  commencement 
date. The right-of-use asset is initially measured based on the initial amount of the lease liability 
adjusted  for  any  lease  payments  made  at  or  before  the  commencement  date,  plus  any  initial 
direct costs incurred and an estimate of costs to dismantle and remove the underlying asset or to 
restore the underlying asset or the site on which it is located, less any lease incentives received. 
The right-of-use assets are  depreciated to the earlier of the end of the useful life of the right-of- 
use  asset  or  the  lease  term  using  the  straight-line  method  as  this  most  closely  reflects  the 
expected pattern of consumption of the future economic benefits. The lease term includes periods 
covered  by  an  option  to  extend  if  the  Company  is  reasonably  certain  to  exercise  that  option. 
Lease  terms  range  from  2  to  6  years  for  offices  and  data  centres.  In  addition,  the  right-of-use 
asset 
for  certain 
is  periodically  reduced  by 
remeasurements of the lease liability. 

if  any,  and  adjusted 

impairment 

losses, 

The  lease  liability  is  initially  measured  at  the  present  value  of  the  lease  payments  that  are  not 
paid at the commencement date, discounted using the interest rate implicit in the lease or, if that 
rate  cannot  be  readily  determined,  the  Company’s  incremental  borrowing  rate.  Generally,  the 
Company uses its incremental borrowing rate as the discount rate. Variable lease payments that 
do not depend on an index or rate are not included in the measurement of the lease liability. 

The  lease  liability  is  measured  at  amortized  cost  using  the  effective  interest  method.  It  is 
remeasured when there is a change in future lease payments arising from a change in an index 
or  rate,  if  there  is  a  change  in  the  Company’s  estimate  of  the  amount  expected  to  be  payable 
under  a  residual  value  guarantee,  or  if  the  Company  changes  its  assessment  of  whether  it  will 
exercise a purchase, extension or termination option.  

When  the  lease  liability  is  remeasured  in  this  way,  a  corresponding  adjustment  is  made  to  the 
carrying amount of the right-of-use asset, or is recorded in profit or loss if the carrying amount of 
the right-of-use asset has been reduced to zero. 

39

14 

 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

3.  Significant accounting policies (continued): 

(g)  Leases (continued): 

The  Company  has  elected  to  apply  the  practical  expedient  not  to  recognize  right-of-use  assets 
and lease liabilities for short-term leases that have a lease term of 12 months or less and leases 
of  low-value  assets.  The  lease  payments  associated  with  these  leases  are  recognized  as  an 
expense on a straight-line basis over the lease term. 

 (h) Employee benefits: 

The  Company  offers  a  defined  contribution  plan  to  its  employees  which  is  a  post-employment 
benefit plan under which an entity pays fixed contributions into a separate entity and will have no 
legal  or  constructive  obligation  to  pay  further  amounts.  Obligations  for  contributions  to  defined 
contribution pension plans are recognized as an employee benefit expense in profit or loss in the 
periods during which services are rendered by employees.  

(i)  Provisions: 

A  provision  is  recognized  if,  as  a  result  of  a  past  event,  the  Company  has  a  present  legal  or 
constructive  obligation  that  can  be  estimated  reliably,  and  it  is  probable  that  an  outflow  of 
economic  benefits  will  be  required  to  settle  the  obligation.  Provisions  are  determined  by 
discounting  the  expected  future  cash  flows  at  a  pre-tax  rate  that  reflects  current  market 
assessments of the time value of money  and the risks specific to the  liability. The unwinding of 
the discount is recognized as finance cost. 

A provision for onerous contracts is recognized when the expected benefits to be derived by the 
Company from a contract are lower than the unavoidable cost of meeting its obligations under the 
contract.  The  provision  is  measured  at  the  present  value  of  the  lower  of  the  expected  cost  of 
terminating  the  contract  and  the  expected  net  cost  of  continuing  with  the  contract.  Before  a 
provision is established, the Company recognizes any impairment loss on the assets associated 
with that contract. 

(j)  Research and development expense: 

Research and  development costs are expensed as  incurred unless the criteria for capitalization 
are met. No research or development costs have been capitalized to date. 

(k)  Income taxes: 

Current  and  deferred  income  taxes  are  recognized  as  an  expense  or  recovery  in  profit  or  loss, 
except  when  they  relate  to  items  that  are  recognized  outside  profit  or  loss  (whether  in  other 
comprehensive income or directly in equity), in which case the tax is also recognized outside of 
profit or loss. 

15 

40

 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

3.  Significant accounting policies (continued): 

(k)  Income taxes (continued): 

Current income tax 

Current  income  tax  assets  and  liabilities  for  the  current  and  prior  periods  are  measured  at  the 
amount expected to be recovered from, or paid to, the taxation authorities. The tax rates and tax 
laws  used  to  compute  the  amount  are  those  that  are  enacted  or  substantively  enacted,  by  the 
reporting date, in the countries where the Company operates and generates taxable income. 

Deferred income tax 

Deferred  income  tax  assets  and  liabilities  are  recorded  for  the  temporary  differences  between 
transactions  that  have  been  included  in  the  consolidated  financial  statements  or  income  tax 
returns.  Deferred  income  taxes  are  provided  for  using  the  liability  method.  Under  the  liability 
method, deferred  income taxes are recognized for all significant temporary  differences between 
the tax and financial statement bases of assets and liabilities and for certain carry-forward items. 
Deferred income tax assets are recognized only to the extent that, in the opinion of management, 
it is probable that the deferred income tax assets will be realized. 

Deferred tax assets and liabilities are measured at the tax rates that are expected to apply in the 
year  when  the  asset  is  realized  or  the  liability  is  settled,  based  on  tax  rates  (and  tax  laws)  that 
have  been  enacted  or  substantively  enacted  at  the  reporting  date.  Deferred  income  tax  assets 
and  liabilities  are  adjusted  for  the  effects  of  changes  in  tax  laws  and  rates  on  the  date  of  the 
enactment or substantive enactment. Deferred tax assets and liabilities are offset when there is a 
legally enforceable right to set off current tax assets against current tax liabilities and when they 
relate to income taxes levied by the same taxation authority and the Company intends to settle its 
current tax assets and liabilities on a net basis. 

Uncertain tax positions 

The  Company  periodically  evaluates  the  positions  taken  in  its  tax  returns  with  respect  to 
situations  in  which  applicable  tax  rules  may  be  subject  to  interpretations.  The  Company 
establishes provisions related to tax uncertainties where appropriate, based on an estimate of the 
amount ultimately will be paid to the tax authorities.  

Investment tax credits 

Investment tax credits relating to scientific research and experimental development expenditures 
are recorded in the fiscal period the qualifying expenditures are incurred based on management’s 
interpretation  of  applicable  legislation  in  the  Income  Tax  Act  of  Canada.  Credits  are  recorded 
provided  there  is  reasonable  assurance  that  the  tax  credit  will  be  realized.  Credits  claimed  are 
subject to review by the Canada Revenue Agency. 

41

16 

 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

3.  Significant accounting policies (continued): 

(k)  Income taxes (continued): 

Credits claimed in connection  with research and development activities are  accounted for using 
the cost reduction method. Under this method, assistance and credits relating to the acquisition of 
equipment  is  deducted  from  the  cost  of  the  related  assets,  and  those  relating  to  current 
expenditures, which are primarily salaries and related benefits, are included in the determination 
of profit or loss as a reduction of the research and development expenses. 

 (l)  Share-based payments: 

The  Company  uses  the  fair  value  based  method  to  measure  share-based  compensation  for  all 
share-based awards made to employees and directors. The grant date fair value of equity-settled 
share-based payment awards granted to employees is generally recognized as an expense, with 
a  corresponding  increase  in  equity,  over  the  vesting  period  of  the  awards.  The  grant  date  fair 
value  is  determined  using  the  Black-Scholes  model  for  option  grants.  The  market  value  of  the 
Company’s  shares  on  the  date  of  the  grant  is  used  to  determine  the  fair  value  of  share  units 
issued. Each tranche of an award is considered a separate award with its own vesting period and 
grant date fair value. The amount recognized as an expense is adjusted to reflect the number of 
awards for which the related service and non-market performance conditions are expected to be 
met, such that the amount ultimately recognized is based on the number of awards that meet the 
related  service  and  non-market  performance  conditions  at  the  vesting  date.  For  share-based 
payment  awards  with  non-vesting  (i.e.  performance)  conditions,  the  grant  date  fair  value  of  the 
share-based  payment  is  measured  to  reflect  such  conditions  and  there  is  no  true-up  for 
differences between expected and actual outcomes.  

Where  the  terms  of  an  equity-settled  transaction  award  are  modified,  the  minimum  expense 
recognized is the expense as if the terms had not been modified and if the original terms of the 
award are met. An additional expense is recognized for any modification that increases the total 
fair value of the share-based payment transaction, or is otherwise  beneficial to the employee as 
measured at the date of modification. 

(m)  Earnings per share:  

Basic earnings per share are calculated by dividing profit or loss by the weighted average number 
of  common  shares  outstanding  during  the  reporting  period.  Diluted  earnings  per  share  are 
calculated similar to basic earnings per share except  the  weighted average number of common 
shares outstanding is adjusted for the effects of all dilutive potential common shares, which are 
comprised  of  additional  shares  from  the  assumed  exercise  or  conversion  of  share  options. 
Options that have a dilutive impact are assumed to have been exercised or converted on the later 
of the beginning of the period or the date granted. 

17 

42

 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

3.  Significant accounting policies (continued): 

(n)  Business combinations: 

The Company accounts for business combinations using the acquisition method. Goodwill arising 
on  acquisitions  is  measured  as  the  fair  value  of  the  consideration  transferred  less  the  net 
recognized  amount  of  the  estimated  fair  value  of  identifiable  assets  acquired  and  liabilities 
assumed, all measured as of the acquisition date. Transaction costs that the Company incurs in 
connection with a business combination are expensed as incurred. 

The Company uses its best estimates and assumptions to reasonably value assets acquired and 
liabilities assumed at the acquisition date as well as contingent consideration, where applicable, 
and  these  estimates  are  inherently  uncertain  and  subject  to  refinement.  As  a  result,  during  the 
measurement period, which may be up to one year from the acquisition date, the Company may 
record adjustments to the assets acquired and liabilities assumed with a corresponding offset to 
goodwill.  Upon  conclusion  of  the  measurement  period  or  final  determination  of  the  values  of 
assets  acquired  or  liabilities  assumed,  whichever  comes  first,  any  subsequent  adjustments  are 
recorded in profit or loss. 

(o)  Acquired intangible assets: 

The Company’s intangible assets consist of customer relationships and technology acquired in a 
business combination. These intangible assets are recorded at their fair value at the acquisition 
date.  The  Company  uses  the  income  approach  to  value  acquired  technology  and  customer 
relationships intangible assets, which are the two material intangible asset categories reported in 
the financial statements. 

The income approach is a valuation technique that calculates the fair value of an intangible asset 
based on the present value of future cash flows that the asset can be expected to generate over 
its remaining useful  life.  The discounted cash flow (“DCF”)  is the methodology  used,  which  is a 
form  of  the  income  approach  that  begins  with  a  forecast  of  the  annual  cash  flows  a  market 
participant would expect the subject intangible asset to generate over a discrete projection period. 
The future cash flows for each of the years in the discrete projection period are then converted to 
their  present  value  equivalent  using  a  rate  of  return  appropriate  for  the  risk  of  achieving  the 
intangible assets’ projected cash flows, again, from a market participant perspective. The present 
value  of  the  future  cash  flows  are  then  added  to  the  present  value  of  the  residual  value  of  the 
intangible asset (if any) at the end of the discrete projection period to arrive at a conclusion with 
respect  to  the  estimated  fair  value  of  the  subject  intangible  asset.  After  initial  recognition, 
intangible  assets  are  measured  at  cost  less  any  accumulated  amortization  and  impairment 
losses. 

Intangible assets with finite useful lives are amortized on a straight-line basis over their estimated 
useful  lives.  The  estimated  useful  life  for  customer  relationships  is  three  to  six  years  and  the 
useful life for technology is seven  years. Amortization methods, useful lives and residual values 
are reviewed at each financial year end and adjusted prospectively if appropriate. 

43

18 

 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

3.  Significant accounting policies (continued): 

(o)  Acquired intangible assets (continued): 

Intangible assets with finite useful lives are tested for impairment whenever there is an indication 
that the asset may be impaired.   An impairment loss is recognized if the recoverable amount of 
the asset is less than the carrying amount. The recoverable amount is the higher of fair value less 
costs to sell and value in use. 

(p)  Goodwill: 

Goodwill arises from a business combination as the excess of the consideration transferred over 
the identifiable net assets acquired. After initial recognition, goodwill is measured at cost less any 
accumulated impairment losses. 

For  the  purpose  of  impairment  testing,  goodwill  is  allocated  to  the  cash-generating  unit  that  is 
expected to benefit from the related business combination. The Company as a  whole has been 
assessed  as  a  single  CGU.  The  CGU  is  tested  for  impairment  annually  on  December  31  and 
whenever  there  is  an  indication  that  the  CGU  may  be  impaired.  The  impairment  testing 
methodology is based on a comparison between the recoverable amount (higher of fair value less 
costs to sell and value-in-use of the CGU) and the net asset carrying value (including goodwill). If 
the recoverable amount of the CGU is less than the carrying amount of the CGU, the impairment 
loss is first allocated to reduce the carrying amount of any goodwill allocated to the CGU and then 
to  the  other  assets  of  the  CGU.  An  impairment  loss  is  recognized  immediately  in  profit  or  loss. 
Any impairment loss in respect of goodwill is not reversed. 

4.  Business combinations: 

Prana Consulting, Inc. 

On January  31,  2020, the  Company acquired 100%  of the outstanding shares of Prana  Consulting, 
Inc.  and  all  of  its  subsidiaries  (“Prana”)  in  exchange  for  cash  and  contingent  consideration.  Prana 
provides consulting services for implementation of the Company’s software. The operating results of 
Prana  have  been  consolidated  into  the  Company’s  results  subsequent  to  the  acquisition  date.  The 
Company  incurred  acquisition-related  costs  of  $204  which  have  been  recorded  in  general  and 
administrative expense. 

The  purchase  price  consists  of  cash  consideration  of  $3,206  and  contingent  consideration  with  an 
estimated fair value of $800, resulting in total consideration of $4,006. The contingent consideration 
payable is measured at the estimated fair value at each reporting date.  

The contingent consideration arrangement consists of additional payments to the selling shareholder 
for attainment of specific revenue and team retention metrics in the year following the acquisition.  

The  potential  undiscounted  amount  of  all  future  payments  that  the  Company  could  be  required  to 
make under this arrangement is between $150 and $1,000. 

19 

44

 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

4.  Business combinations (continued): 

Prana Consulting, Inc. (continued): 

The following table presents the purchase price allocation at the acquisition date: 

Assets acquired and liabilities assumed: 

Cash and cash equivalents  
Trade and other receivables 
Land 
Customer relationships 
Accounts payable and accrued liabilities 

Goodwill 

Total consideration 

$ 

625 
701 
18 
750 
(1,747) 
347 

3,659 

$ 

4,006 

The trade and other receivables comprise gross contractual  amounts of $636 which have been fully 
collected. 

The  goodwill  is  attributable  mainly  to  the  skills  and  technical  talent  of  Prana’s  work  force  and  the 
synergies  expected  to  be  achieved  from  integrating  Prana  into  the  Company’s  existing  professional 
services business. The entire goodwill is deductible for tax purposes. 

Since the date of acquisition, the acquisition had no significant impact on revenue and net earnings 
for the year ended December 31, 2020. Pro forma results of operations for this acquisition have not 
been presented as they are not considered material to our consolidated result of operations. 

Rubikloud Technologies, Inc. 

On July 2, 2020, the Company acquired 100% of the outstanding shares of Rubikloud Technologies, 
Inc. and all of its subsidiaries (“Rubikloud”) in exchange for cash. Rubikloud is a provider of artificial 
intelligence  solutions  that  automate  supply  chain  prescriptive  analytics  and  decision-making  in  the 
retail  and  consumer  packaged  goods  industries.  The  operating  results  of  Rubikloud  have  been 
consolidated  into the  Company’s results subsequent  to the acquisition  date. The Company  incurred 
acquisition-related costs of $1,009 which have been recorded in general and administrative expense.  

The purchase price consists of cash consideration of $60,000, adjusted for Rubikloud’s closing cash 
and indebtedness at the date of acquisition and subject to post-closing working capital adjustments, 
resulting in a total consideration of $60,358.  

45

20 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

4.  Business combinations (continued): 

Rubikloud Technologies, Inc. (continued): 

The following table presents the purchase price allocation at the acquisition date: 

Assets acquired and liabilities assumed: 

Cash and cash equivalents 
Trade and other receivables 
Prepaid expenses 
Contract acquisition costs 
Property and equipment 
Right-of-use assets 
Intangible assets: 
      Technology 
      Customer relationships 
Deferred tax assets 
Trade payables and accrued liabilities 
Deferred revenue 
Lease obligation 

Goodwill 

Total consideration 

$ 

1,172 
1,077 
153 
81 
322 
3,298 

10,700 
2,800 
8,929 
(556) 
(649) 
(3,298) 
24,029 

36,329 

$ 

60,358 

The  trade  and  other  receivables  comprise  gross  contractual  amounts  of  $452,  of  which  $262  have 
been fully collected.  

The  goodwill  is  primarily  attributable  to  the  expected  synergies  that  will  result  from  integrating 
Rubikloud’s  offerings  with  RapidResponse  to  enhance  its  demand  planning  capabilities,  and  the 
assembled workforce. The goodwill is not deductible for tax purposes.  Since the date of acquisition, 
the acquisition had no significant impact on revenue and net earnings for the year ended December 
31, 2020. Pro forma results of operations for this acquisition have not been presented as they are not 
considered material to our consolidated result of operations. 

Cash  flows  used  in  the  acquisition  of  businesses  include  the  total  consideration  paid,  net  of  cash 
acquired and contingent consideration.  

21 

46

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

5.  Trade and other receivables: 

Trade accounts receivable 
Unbilled receivables 
Investment tax credits receivable 
Taxes receivable 
Other 

Loss allowance 

December 31, 
2020 

December 31, 
2019 

$ 

67,288 
13,800 
211 
– 
1,584 
82,883 
–  

$ 

65,406 
13,880 
– 
382 
977 
80,645 

(22)  

$ 

82,883 

$ 

80,623 

There were no trade and other receivables written off in 2020 (2019 – $2,768). 

The following table presents changes in unbilled receivables: 

Balance, beginning of year 

$ 

14,129 

$ 

6,865 

2020 

2019 

Amounts transferred to trade accounts receivable from the  

balance at the beginning of year 

Amounts written off 
Revenue in excess of billings, net of amounts transferred to trade 

accounts receivable 

Balance, end of year 

Current  
Non-current 

(13,654) 
– 

15,338 

15,813 

13,800 
2,013 

$ 

$ 

(5,614) 
(794) 

13,672 

14,129 

13,880 
249 

$ 

$ 

47

22 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

6.  Property and equipment: 

Cost 

Balance, December 31, 2018 

$ 

Additions 
Dispositions 
Effects of movement in  

exchange rates 

Balance, December 31, 2019 

$ 

Additions 
Dispositions 
Effects of movement in  

exchange rates 

Balance, December 31, 2020 

$ 

Land 

Computer 
equipment 

Computer 
software 

Office 
furniture and 

Leasehold 
equipment  improvements 

Total 
property and 
equipment 

  – 

  – 
  – 

  – 

  – 

18 
  – 

  – 
18 

$  33,368 

$  2,098 

$ 

493 

$  4,819 

$  40,778 

9,672 
(329) 

(64) 

1,063 
(219) 

  – 

447 
(92) 

  – 

537 
  – 

5 

11,719 
  (640) 

(59) 

$  42,647 

$  2,942 

$ 

848 

$  5,361 

$  51,798 

10,825 
  (14) 

275 
  – 

335 
(37) 

3,326 
(300) 

14,779 
(351) 

729 
$  54,187 

17 
$  3,234 

8 
1,154 

89 
$  8,476 

843 
$  67,069 

$ 

Accumulated depreciation 

Land 

Computer 
equipment 

Computer 
software 

Office 
furniture and 

Leasehold 
equipment  improvements 

Total 
property and 
equipment 

Balance, December 31, 2018 
Depreciation (note 18) 
Dispositions 
Effects of movement in  

exchange rates  

$ 

Balance, December 31, 2019 

$ 

Depreciation (note 18) 
Dispositions 
Effects of movement in  

exchange rates  

Balance, December 31, 2020 

$ 

  – 
  – 
  – 

  – 
  – 

  – 
  – 

  – 
  – 

$  13,767 
7,231 
(329) 

$  1,059 
650 
(219) 

(28) 
$  20,641 

  – 
$  1,490 

8,420 
  (14) 

835 
  – 

293 
$  29,340 

(8) 
$  2,317 

$ 

$ 

$ 

224 
130 
(92) 

  – 
262 

305 
(37) 

37 
567 

$  2,943 
755 
  – 

$  17,993 
8,766 
(640) 

3 
$  3,701 

(25) 
$  26,094 

672 
(300) 

10,232 
(351) 

26 
$  4,099 

348 
$  36,323 

Carrying value 

Land 

Computer 
equipment 

Computer 
software 

Office 
furniture and 

Leasehold 
equipment  improvements 

Total 
property and 
equipment 

December 31, 2019 
December 31, 2020 

$ 
$ 

–  
18 

$  22,006 
$  24,847 

$  1,452 
917 
$ 

$ 
$ 

586 
587 

$  1,660 
$  4,377 

$  25,704 
$  30,746 

Additions  for  the  year  ended  December  31,  2020  include  $340  in  acquisitions  through  business 
combinations, as outlined in note 4, and $2,200 in leasehold improvements in progress related to our 
new office lease in Ottawa, Canada, as outlined in note 13. There were no proceeds associated with 
asset dispositions in 2020 (2019 – no proceeds associated with asset dispositions). 

23 

48

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

7.  Right-of-use assets: 

Offices 

Data centres 

Total 
right-of-use 
assets 

Balance, January 1, 2019 

$ 

2,954 

$ 

5,919 

$ 

8,873 

Additions 
Depreciation (note 18) 
Effects of movement in exchange rates 
Balance, December 31, 2019 

Additions 
Depreciation (note 18) 
Effects of movement in exchange rates 

$ 

203  
(1,154) 
(16) 
1,987 

7,034 
(1,780) 
76 

$ 

2,746 
(1,988) 
7 
6,684 

3,779 
(2,323) 
265 

$ 

2,949 
(3,142) 
(9) 
8,671 

10,813 
(4,103) 
341 

Balance, December 31, 2020 

$ 

7,317 

$ 

8,405 

$ 

15,722 

Additions for the year ended December 31, 2020 include $3,298 in right-of-use assets acquired 
through business combinations, as outlined in note 4. 

8.  Contract acquisition costs: 

Balance, beginning of year 

$ 

15,497 

$ 

13,902 

Additions 
Amortization 
Effects on movements in exchange rates 

7,090 
(6,229) 
126 

5,951 
(4,356) 
– 

Balance, end of year 

$ 

16,484 

$ 

15,497 

2020 

2019 

Amortization of contract acquisition costs is recorded in selling and marketing expense. 

9.  Intangible assets: 

Customer relationships 

Technology 

Total 
intangible 
assets 

Balance, December 31, 2019 

$ 

– 

$ 

– 

$ 

– 

Additions (note 4) 
Amortization (note 18) 

3,550 
(463) 

10,700 
(764) 

14,250 
(1,227) 

Balance, December 31, 2020 

$ 

3,087 

$ 

9,936 

$ 

13,023 

49

24 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

10.  Goodwill: 

Balance, beginning of year 

$ 

– 

$ 

Acquisition of Prana Consulting, Inc. (note 4) 
Acquisition of Rubikloud Technologies, Inc. (note 4) 

3,659 
36,329 

Balance, end of year 

$ 

39,988 

$ 

– 

– 
– 

– 

2020 

2019 

The annual impairment test of goodwill was performed on December 31, 2020 and did not result in an 
impairment loss. 

11.  Trade payables and accrued liabilities: 

Trade accounts payable 
Accrued liabilities 
Taxes payable 

12.  Deferred revenue: 

December 31, 
2020 

December 31, 
2019 

$ 

5,896 
22,131 
5,003 

$ 

4,285 
13,360 
3,125 

$ 

33,030 

$ 

20,770 

2020 

2019 

Balance, beginning of year 

$ 

83,673 

$ 

78,496 

Amounts invoiced and revenue deferred 
Recognition of deferred revenue included in the balance at the  

beginning of year 

Balance, end of year 

93,347 

82,949 

(82,745) 

(77,772) 

$ 

94,275 

$ 

83,673 

25 

50

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

13.  Lease obligations: 

The  Company’s  leases  are  for  office  space  and  data  centers.  These  leases  contain  no  renewal 
options or a renewal option for one or two years. The Company has included renewal options in the 
measurement of lease obligations when it is reasonably certain to exercise the renewal option. 

Current  
Non-current 

Total lease obligations  

December 31,  
2020 

December 31, 
2019 

$ 

4,554 
12,065 

$ 

16,619  

$ 

$ 

2,288 
6,818 

9,106 

The  following  table  presents  the  contractual  undiscounted  cash  flows  for  lease  obligations  as  at 
December 31, 2020: 

Less than one year 
One to five years 

Total undiscounted lease obligations 

$ 

5,188 
12,798 

$ 

17,986 

Interest  expense  on  lease  obligations  for  2020  was  $674  (2019  –  $531).  The  expense  relating  to 
variable  lease  payments  not  included  in  the  measurement  of  lease  obligations  was  $1,077  (2019  – 
$730).  This  consists  of  variable  lease  payments  for  operating  costs,  property  taxes,  and  insurance. 
Expenses relating to short-term leases were $543 (2019 – $556) and expenses relating to leases of 
low  value  assets  were  not  material.  Total  cash  outflow  for  leases  was  $6,036  (2019  –  $4,491), 
including $3,742 (2019 – $2,674) of principal payments on lease obligations. 

The Company has entered into commitments to lease office space in Ottawa, Canada, and to expand 
data centres in Montreal, Canada. The office lease in Ottawa is expected to commence in late 2021 
and the minimum payments required under this  commitment are $44,060 over a fifteen year period. 
The data center lease expansions in Montreal will commence in January 2021 and July 2021 and the 
minimum payments required under these commitments are $1,659 over a three to four year period.   

51

26 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

14.  Share capital: 

Authorized 

The Company is authorized to issue an unlimited number of Common Shares. 

Issued 

Common shares 

Shares 

Amount 

Shares outstanding, December 31, 2018 

26,078,181 

$  124,951 

Shares issued from exercised options  
Shares issued from vested restricted share units 

261,929 
62,894 

12,042 
3,968 

Shares outstanding, December 31, 2019  

26,403,004 

$  140,961 

Shares issued from exercised options  
Shares issued from vested restricted share units 
Shares outstanding, December 31, 2020  

618,531 
64,387 
27,085,922 

27,187 
4,956 
  $ 173,104 

Stock option plans 

The following table presents the status of the stock option plans: 

Options outstanding, beginning of 

period 

Granted 
Exercised 
Forfeited 

626,999 
(618,531) 
(8,750) 

Options outstanding, end of period 

2,228,456 

Options exercisable, end of period 

932,258 

2020 
Weighted 
average 
Shares   exercise price 

2019 
Weighted 
average 
Shares  exercise price 

2,228,738 

$ 

44.24 

2,089,873 

$ 

38.32 

112.85 
32.94 
71.34 

$ 

$ 

68.82 

40.73 

468,044 
(261,929) 
(67,250) 

2,228,738 

1,041,110 

57.81 
33.41 
54.98 

44.24 

30.43 

27 

52

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

14.  Share capital (continued): 

The following table presents information about stock options outstanding at December 31, 2020: 

Range of 
exercise prices 

$1 to $30 
$30 to $60 
$60 to $90 
$120 to $150 
$150 to $180 

Options outstanding 

Options exercisable 

Weighted 
average 
remaining 
outstanding   contractual life 

Number 

148,524 
1,210,173 
598,259 
44,000 
227,500 

3.09 
4.09 
3.47 
4.36 
4.61 

Weighted 
average 
exercise 
price 

$ 

11.22 
50.04 
80.05 
134.68 
164.08 

Number 
exercisable 

148,524 
712,599 
71,135 
– 
– 

Weighted 
average 
exercise 
price 

$ 

11.22 
44.04 
69.16 
– 
– 

2,228,456 

3.92 

$ 

68.82 

932,258 

$ 

40.73 

The Company has outstanding stock options issued under its 2010 and 2012 stock option plans. No 
further  options  may  be  granted  under  the  2010  and  2012  stock  option  plans.  In  June  2017,  the 
Company  adopted  a  new  Canadian  Resident  Plan  and  a  new  Non-Canadian  Resident  Plan  (“the 
Plans”). Stock options granted  under the new plans  will have an exercise price equal to the stock’s 
TSX  price  at  the  date  of  grant  as  determined  by  the  Board  of  Directors  and  the  maximum  term  of 
these options will be five years. Options are granted periodically and typically vest over four years.  

At December 31, 2020, there were 498,407 stock options available for grant under the Plans. 

In  2020,  the  Company  granted  626,999  options  (year  ended  December  31,  2019  –  468,044)  and 
recorded  share-based  compensation  expense  of  $10,308  (2019  –  $8,271)  related  to  the  vesting  of 
options  granted  in  2020  and  previous  years.  The  per  share  weighted-average  fair  value  of  stock 
options  granted  during  2020  was  $30.77  (2019  –  $18.51)  on  the  date  of  grant  using  the  Black 
Scholes  option-pricing  model  with  the  following  weighted-average  assumptions:  exercise  price  is 
equal  to  the  price  of  the  underlying  share,  expected  dividend  yield  of  0%,  risk-free  interest  rate  of 
0.71%  (2019  –  2.45%),  an  expected  life  of  three  to  five  years  (2019  –  three  to  five  years),  and 
estimated volatility of 35% (2019 – 38%). The forfeiture rate is estimated at 15% (2019 – 15%) based 
upon an analysis of actual forfeitures. 

53

28 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

14.  Share capital (continued): 

Share Unit Plan 

At December 31, 2020, there were 205,378 share units available for grant under the Share Unit Plan.  

In 2020, the Company granted  81,970 restricted share units (“RSU”) (2019 – 70,982). At December 
31, 2020, there were 78,305 RSUs outstanding (2019 – 60,722). Each RSU entitles the participant to 
receive one Common Share. The RSUs generally vest over time in three equal annual tranches. The 
weighted-average grant date fair value of the RSUs granted during 2020 was $94.04 per unit (2019 – 
$63.13)  using  the  fair  value  of  a  Common  Share  at  time  of  grant.  The  Company  recorded  share-
based compensation expense of $6,009 (2019 – $4,196) related to the RSUs.  

In  2020,  the  Company  granted  10,842  deferred  share  units  (“DSU”)  (2019  –  14,256).  At  December 
31, 2020, there were 55,928 DSUs outstanding (2019 – 45,086). Each DSU entitles the participant to 
receive  one  Common  Share.  The  DSUs  vest  immediately  as  the  participants  are  entitled  to  the 
shares  upon  termination  of  their  service.  The  fair  value  of  the  DSUs  granted  during  the  2020  was 
$83.00  per  unit  (2019  –  $63.13)  using  the  fair  value  of  a  Common  Share  at  time  of  grant.  The 
Company recorded share-based compensation of $900 (2019 – $900) related to the DSUs. 

The following table presents the share-based payments expense by function: 

Cost of revenue 
Selling and marketing 
Research and development 
General and administrative 

$ 

2020 

1,693 
5,218 
3,058 
7,248 

$ 

2019 

900 
5,484 
1,574 
5,409 

$ 

17,217 

$ 

13,367 

29 

54

 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

15.  Earnings per share: 

The following table summarizes the calculation of the weighted average number of basic and diluted 
common shares: 

2020 

2019 

Issued Common Shares, beginning of year 

26,403,004 

26,078,181 

Effect of shares issued from exercise of options 
Effect of shares issued from vesting of restricted share units 

309,329 
3,694 

98,234 
3,619 

Weighted average number of basic Common Shares 

26,716,027 

26,180,034 

Effect of share options on issue  
Effect of share units on issue 

1,200,057 
222,827 

644,062 
143,709 

Weighted average number of diluted Common Shares 

28,138,911 

26,967,805 

For 2020, 271,500 (2019 – 1,233,608) options were excluded from the weighted average number of 
diluted common shares as their effect would have been anti-dilutive.  

16.  Revenue: 

The following table presents revenue of the Company: 

SaaS 
Professional services 
Subscription term licenses 
Maintenance and support 

2020 

2019 

$  148,873 
45,899 
17,890 
11,527 

$  118,860 
33,549 
26,218 
12,922 

$  224,189 

$  191,549 

The following table presents revenue expected to be recognized in the future related to performance 
obligations that are unsatisfied (or partially unsatisfied) at December 31, 2020: 

2021 

2022 

2023 and 
thereafter 

Total 

SaaS 
Maintenance and support  
Subscription term licenses  

$  144,479 
12,224 
2,183 

$  104,877 
8,313 
– 

$  104,100 
5,075 
– 

$  353,456 
25,612 
2,183 

$  158,886 

$  113,190 

$  109,175 

$  381,251 

55

30 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

17.  Personnel expenses: 

Salaries including bonuses 
Benefits 
Commissions 
Share-based payments 

2020 

2019 

$  102,423 
15,993 
8,706 
17,217 
$  144,339 

$ 

71,823 
11,274 
6,190 
13,367 
$  102,654 

18.  Depreciation and amortization: 

The  following  table  presents  total  depreciation  expense  of  property  and  equipment  and  right-of-use 
assets by function: 

Cost of revenue 
Selling and marketing 
Research and development 
General and administrative 

$ 

2020 

8,649 
4 
2,755 
2,927 

$ 

2019 

8,384 
4 
1,365 
2,155 

$ 

14,335 

$ 

11,908 

The following table presents total amortization expense of intangible assets by function: 

Cost of revenue 
General and administrative 

2020 

764 
463 

1,227 

$ 

$ 

2019 

– 
– 

– 

19.  Income tax expense: 

The income tax amounts recognized in profit and loss are as follows: 

Current tax expense 

Current income tax 

Deferred tax expense 

2020 

2019 

$ 

5,714 

$ 

9,015 

Origination and reversal of temporary differences 

2,026 

2,917 

$ 

7,740 

$ 

11,932 

31 

56

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

19.  Income tax expense (continued): 

A reconciliation of the  income tax expense to the expected  amount  using the Company’s Canadian 
tax rate is as follows: 

Canadian tax rate 

2020 

2019 

26.50% 

26.50% 

Expected Canadian income tax expense 

$ 

5,689 

$ 

9,345 

Increase (reduction) in income taxes resulting from: 

Difference between current and future tax rates and other 
Foreign tax rate differences 
Permanent difference of share-based payments 

40 
40 
1,971 

308 
133 
2,146 

$ 

7,740 

$ 

11,932 

The  following  tables  present  tax  effects  of  temporary  differences  and  carry-forwards,  as  well  as 
movements in the deferred tax balances: 

Deferred tax assets (liabilities): 

Tax effect of investment tax credits 
Intangible property 
Property and equipment 
Contract acquisition costs 
Share-based payments 
Net operating loss carryforwards 
Other 

Balance at 
December 31, 
2019 

Recognized 
in profit 
and loss 

Balance at 
December 31, 
2020 

$ 

(431) 
– 
(3,541) 
(3,666) 
1,329 
– 
(634) 

$ 

(77) 
(3,333) 
(375) 
(805) 
965 
8,100 
2,047 

$ 

(508) 
(3,333)  
(3,916) 
(4,471) 
2,294 
8,100  
1,413 

$ 

(6,943) 

$ 

6,522 

$ 

(421) 

The company has net operating loss carryforwards as at December 31, 2020 of $8,100 (2019 – $nil). 
The Company has investment tax credits available to reduce federal income taxes payable in Canada 
of $2,089, with $980 classified as a non-current asset at December 31, 2020 (2019 – $nil). 

Deferred  tax  liabilities  have  not  been  recognized  for  temporary  differences  associated  with 
investments  in  subsidiaries  as  the  Company  is  able  to  control  the  timing  of  the  reversal  of  the 
temporary  differences  and  it  is  probable  that  the  temporary  differences  will  not  reverse  in  the 
foreseeable future. The aggregate amount of these temporary differences at December 31, 2020 was 
$21,215 (2019 – $14,913). 

57

32 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

19.  Income tax expense (continued): 

Deferred tax assets (liabilities): 

Tax effect of investment tax credits 
Share issuance costs 
Property and equipment 
Contract acquisition costs 
Stock based compensation 
Net operating loss carryforwards 
Other 

Balance at 
December 31, 
2018 

Recognized 
in profit 
and loss 

Balance at 
December 31, 
2019 

$ 

(395) 
96 
(2,197) 
(3,360) 
1,070 
658 
102 

$ 

(36) 
(96) 
(1,344) 
(306) 
259 
(658) 
(736) 

$ 

(431) 
– 
(3,541) 
(3,666) 
1,329 
– 
(634) 

$ 

(4,026) 

$ 

(2,917) 

$ 

(6,943) 

20.  Statement of cash flow: 

The following table presents changes in operating assets and liabilities: 

Trade and other receivables 
Prepaid expenses 
Contract acquisition costs 
Trade payables and accrued liabilities 
Deferred revenue 

21.  Credit facility: 

$ 

2020 

(591) 
(2,516) 
(775) 
6,459 
7,915 

$ 

2019 

(16,776) 
(716) 
(1,566)  
4,726 
5,171 

$ 

10,492 

$ 

(9,161) 

The Company  has a CAD$20.0 million revolving  demand credit facility  which  bears interest at  bank 
prime  per  annum  and  has  not  been  drawn  as  at  December  31,  2020.  As  part  of  the  acquisition  of 
Rubikloud, a Standby Letter of Credit has been issued against this facility in the amount of  CAD$1.4 
million. 

In addition to providing a general security agreement representing a first charge over the Company’s 
assets,  the  Company  must  meet  certain  financial  covenants  as  specified  in  the  facility  agreement. 
The  Company  was  in  compliance  with  these  financial  covenants  as  at  December  31,  2020  and 
continues to be at the time of approval of these consolidated financial statements. In the event that 
the  Company’s  aggregate  borrowings  under  the  revolving  facility  exceed  CAD$5.0  million,  a 
borrowing limit applies that is based principally on the Company’s accounts receivable.  

33 

58

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

22.  Financial instruments: 

(a)  Fair value of financial instruments: 

The  carrying  amounts  of  short-term  investments,  trade  and  other  receivables,  unbilled 
receivables, and trade payables and accrued liabilities approximate fair market value due to the 
short-term maturity of these instruments and are considered to be Level 1 financial instruments. 
Short-term  investments  consist  of  term  deposits  and  guaranteed  income  certificates  held  with 
Schedule 1 Canadian banks for maturity terms of three to six months from the date of acquisition.  

 (b) Credit risk: 

The  following  table  presents  maximum  exposure  to  credit  risk  for  trade  accounts  receivable  by 
geographic region: 

United States 
Europe 
Asia 
Canada 

The following table presents aging of trade accounts receivable: 

Current 

Past due: 
  0 – 30 days 
  31 – 60 days 
  Greater than 60 days 

$ 

2020 

46,935 
16,849 
1,920 
1,584 

$ 

2019 

45,950 
15,889 
2,057 
1,510 

$ 

67,288 

$ 

65,406 

2020 

2019 

$ 

53,190 

$ 

41,209 

9,093 
3,105 
1,900 

17,854 
2,453 
3,890 

$ 

67,288 

$ 

65,406 

At December 31, 2020, two customers individually accounted for greater than 10% of total trade 
accounts  receivable  (December  31,  2019  –  one  customer).  For  2020,  no  customer  individually 
accounted for greater than 10% of revenue (2019 – no customers). 

The Company measures a loss allowance based on the lifetime expected credit losses. Lifetime 
expected credit losses are estimated based on factors such as the Company’s past experience of 
collecting payments, the number of delayed payments in the portfolio past the average credit  

59

34 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

22.  Financial instruments (continued): 

(b)  Credit risk (continued): 

period, observable changes in national or local economic conditions that correlate with default on 
receivables,  financial  difficulty  of  the  borrower,  and  it  becoming  probable  that  the  borrower  will 
enter  bankruptcy  or  financial  re-organization.  Financial  assets  are  written  off  when  there  is  no 
reasonable expectation of recovery. During the year ended December 31, 2020, the Company did 
not  deem  any  receivables  to  be  uncollectable  (2019  –  $2,768  written  off).  As  at  December  31, 
2020, the Company has not recorded a loss allowance (2019 – $22). 

The Company invests its excess cash in short-term investments with the objective of maintaining 
safety  of  principal  and  providing  adequate  liquidity  to  meet  all  current  payment  obligations  and 
future planned capital expenditures with the secondary objective of maximizing the overall yield of 
the investment. The Company manages its credit risk on investments by dealing only with major 
Canadian  banks  and  investing  only  in  instruments  that  management  believes  have  high  credit 
ratings.  Given  these  high  credit  ratings,  the  Company  does  not  expect  any  counterparties  to 
these investments to fail to meet their obligations.  

The Company’s exposure to credit risk is limited to the carrying amount of financial assets.  

(c)  Liquidity risk: 

Liquidity risk is the risk that the Company will not be able to meet its financial obligations as they 
fall due. 

The  Company’s  approach  to  managing  liquidity  risk  is  to  ensure,  as  far  as  possible,  that  it  will 
always have sufficient liquidity to meet liabilities when due. The Company also manages liquidity 
risk  by  continuously  monitoring  actual  and  budgeted  expenses.  Furthermore,  the  Board  of 
Directors  reviews  and  approves  the  Company’s  operating  and  capital  budgets,  as  well  as  any 
material transactions out of the ordinary course of business, including acquisitions or other major 
investments or divestitures. 

At December 31, 2020, the Company had cash and cash equivalents and short-term investments 
totaling  $213,138  (2019  –  $212,603).  Further,  the  Company  has  a  credit  facility  as  disclosed  in 
Note 21. The Company’s trade payables and accrued liabilities are due within 3 months or less. 

(d)  Market risk: 

Market risk is the risk that changes in market prices, such as foreign exchange rates and interest 
rates,  will  affect  the  Company’s  income  or  the  value  of  its  holdings  of  financial  instruments.  

35 

60

 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

22.  Financial instruments (continued): 

(d)  Market risk (continued): 

Currency risk 

A portion of the Company’s revenues and operating costs are realized in currencies other than its 
functional currency, such as the Canadian dollar, Japanese Yen, Euro, and Great British Pound. 
As a result, the Company is exposed to currency risk on these transactions. Additional earnings 
volatility  arises  from  the  translation  of  monetary  assets  and  liabilities  denominated  in  foreign 
currencies  at  the  rate  of  exchange  on  each  date  of  the  Consolidated  Statements  of  Financial 
Position, the impact of which is reported as a foreign exchange gain or loss.  

The Company is also subject to currency risk on its income tax expense due to foreign exchange 
impacts  resulting  from  translating  financial  results  to  local  currency  for  Canadian  tax  reporting 
purposes.  

The Company’s objective in managing its currency risk is to minimize its exposure to currencies 
other  than  its  functional  currency.  The  Company  does  so  by  matching  foreign  denominated 
assets with foreign denominated liabilities. 

The Company is mainly exposed to fluctuations between the U.S. dollar and the Canadian dollar. 
For the year ending December 31, 2020, if the Canadian dollar had strengthened 5% against the 
U.S. dollar,  with all other  variables  held constant,  pre-tax income for the  year  would have  been 
$2,525  lower  (2019  –  $2,953  lower).  Conversely,  if  the  Canadian  dollar  had  weakened  5% 
against  the  U.S.  dollar  with  all  other  variables  held  constant,  there  would  be  an  equal,  and 
opposite impact, on pre-tax income. 

The summary quantitative data about the Company’s exposure to currency risk is as follows: 

December 31, 2020 
In thousands of local currency 

Trade receivables 
Unbilled receivables 
Other receivables 
Trade payables 
Accrued liabilities  

December 31, 2019 
In thousands of local currency 

Trade receivables 
Unbilled receivables 
Other receivables 
Trade payables 
Accrued liabilities  

USD 

CAD 

EUR  

JPY 

GBP 

58,515 
12,771 
 3,179 
(2,293) 
1,751 

6 
13 
(3,145) 
(1,103) 
(22,174) 

686 
3 
505 
(2,249) 
(1,509) 

122,257 
103,923 
3,927 
(107,655) 
(167,690) 

4,934 
5 
8 
812 
(659) 

73,923 

(26,403) 

(2,564) 

(45,238) 

5,100 

USD 

CAD 

EUR 

JPY 

GBP 

55,994 
11,830 
623 
(775) 
(5,091) 

212 
4 
115 
(1,093) 
(7,634) 

4,852 
414 
10 
(135) 
(593) 

171,150 
171,829 
104,172 
(200,587) 
(69,950) 

1,651 
1 
5 
(491) 
(776) 

62,581 

(8,396) 

4,548 

176,614 

390 

61

36 

 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

22.  Financial instruments (continued): 

(d)  Market risk (continued): 

Interest rate risk 

Interest  rate  risk  is  the  risk  that  the  fair  value  or  future  cash  flows  of  a  financial  instrument  will 
fluctuate due to changes in market interest rates. The Company believes that interest rate risk is 
low as the majority of investments are made in fixed rate instruments.  As of December 31, 2020, 
the Company has not drawn on the revolving demand facility.  

23.  Segmented information:  

The Company’s Chief Executive Officer (“CEO”) has  been identified as the chief operating decision 
maker. The CEO evaluates the performance of the Company and allocates resources based on the 
information  provided  by  the  Company’s  internal  management  system  at  a  consolidated  level.  The 
Company  has  determined  that  it  has  only  one  operating  segment:  the  design,  development, 
marketing and sale of supply chain planning software and solutions.  

Geographic information 

The following table presents external revenue on a geographic basis: 

United States 
Europe 
Asia 
Canada 

2020 

2019 

$  139,762 
50,128 
29,548 
4,751 

$  125,591 
41,275 
19,584 
5,099 

$  224,189 

$   191,549 

The following table presents total property and equipment on a geographic basis: 

Canada  
United States 
Asia 
Europe 

$ 

2020 

16,800 
6,044 
4,710 
3,192 

$ 

2019 

14,020 
5,851 
3,450 
2,383 

$  

30,746 

$ 

25,704 

37 

62

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

23.  Segmented information (continued):  

The following table presents total right-of-use assets on a geographic basis: 

Canada 
United States 
Asia 
Europe 

$ 

2020 

6,413 
2,220 
5,843 
1,246 

$ 

2019 

2,984 
2,743 
2,097 
847 

 $ 

15,722 

$ 

8,671 

24.  Related party transactions: 

Details of the Company’s significant subsidiaries at December 31, 2020 and 2019 are as follows: 

Name of subsidiary 

Principal  Place of incorporation         Functional   
activity 

and operation                      Currency 

Proportion of ownership        

interest and voting power held 

Kinaxis Asia Limited 
Kinaxis Corp. 
Kinaxis Europe B.V. 
Kinaxis Japan K.K. 
Kinaxis Korea Limited 
Kinaxis UK Limited 
Kinaxis Singapore Pte. Ltd.  
Prana Consulting Services  
    Private Ltd.  

Sales 
Sales 
Sales 
Sales 
Sales 
Sales 
Sales 

Hong Kong                           USD 
State of Delaware, USA       USD 
The Netherlands                  EUR 
Japan                                   JPY 
South Korea                         KRW 
United Kingdom                   GBP 
Singapore                            USD 

Support 

India                                     INR 

2020 

100% 
100% 
100% 
100% 
100% 
100% 
100% 

100% 

2019 

100% 
100% 
100% 
100% 
100% 
100% 
100% 

– 

Balances  and  transactions  between  the  Company  and  its  subsidiaries,  which  are  related  parties  of 
the Company, have been eliminated on consolidation and are not disclosed in this note.  

During the year, the Company did not enter into any transactions with related parties other than key 
management personnel, as described below. 

Compensation of key management personnel 

The Company defines key management personnel as being the Board of Directors, the CEO and his 
direct reports. The remuneration of key management personnel during the year were as follows: 

Salary and other short-term benefits  
Share-based payments 

2020 

2019 

$ 

6,034 
16,403 

$ 

5,135 
10,061 

$  

22,437 

$ 

15,196 

63

38 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

25. Capital management: 

The  Company’s  capital  is  composed  of  its  shareholders’  equity.  The  Company’s  objective  in 
managing  its  capital  is  to  ensure  financial  stability  and  sufficient  liquidity  to  increase  shareholder 
value  through  organic  growth  and  investment  in  sales,  marketing  and  product  development.  The 
Company’s  senior  management  is  responsible  for  managing  the  capital  through  regular  review  of 
financial information to ensure sufficient resources are available to meet operating requirements and 
investments to support its growth strategy. The Board of Directors is responsible for overseeing this 
process.  In  order  to  maintain  or  adjust  its  capital  structure,  the  Company  could  issue  new  shares, 
repurchase shares, approve special dividends or issue debt.  

The  Company  has  access  to  a  revolving  demand  facility  which  bears  interest  at  bank  prime  per 
annum  which  has  not  been  drawn  as  at  December  31,  2020.  The  terms  of  the  facility  require  the 
Company to meet certain financial covenants which are monitored by senior management to ensure 
compliance, as outlined in note 21. 

26.  Contingencies:  

a)  

In the normal course of business, the Company and its subsidiaries enter into lease agreements 
for facilities or equipment. It is common in such commercial lease transactions for the Company 
or its subsidiaries as the lessee to agree to indemnify the lessor and other related third parties for 
liabilities  that  may  arise  from  the  use  of  the  leased  assets.  The  maximum  amount  potentially 
payable  under  the  foregoing  indemnities  cannot  be  reasonably  estimated.  The  Company  has 
liability insurance that relates to the indemnifications described above. 

b)  The  Company  includes  standard  intellectual  property  indemnification  clauses  in  its  software 
license and service agreements. Pursuant to these clauses, and subject to certain limitations, the 
Company holds harmless and agrees to defend the indemnified party, generally the Company’s 
business  partners  and  customers,  in  connection  with  certain  patent,  copyright  or  trade  secret 
infringement  claims  by  third  parties  with  respect  to  the  Company’s  products.  The  term  of  the 
indemnification clauses is generally for the subscription term and applicable statutory period after 
execution  of  the  software  license  and  service  agreement.  In  the  event  an  infringement  claim 
against  the  Company  or  an  indemnified  party  is  successful,  the  Company,  at  its  sole  option, 
agrees to do one of the following: (i) procure for the indemnified party the right to continue use of  
software;  (ii)  provide  a  modification  to  the  software  so  that  its  use  becomes  non-infringing;    (iii) 
replace the software with software which is substantially similar in functionality and performance; 
or (iv) refund the residual value of the software license fees paid by the indemnified party for the 
infringing software. The Company believes the estimated fair value of these intellectual property 
indemnification clauses is minimal. 

Historically,  the  Company  has  not  made  any  significant  payments  related  to  the  above-noted 
guarantees and indemnities and accordingly, no liabilities have been accrued in the consolidated 
financial statements. 

39 

64

 
 
 
 
 
Kinaxis Inc. 
Notes to Consolidated Financial Statements 

For the years ended December 31, 2020 and 2019 
(Expressed in thousands of USD, except share and per share amounts) 

26.  Contingencies (continued):  

c)  The Company is involved in litigation with a competitor, whereby the competitor has made certain 
allegations  concerning  patent  infringement.  The  Company  will  accrue  a  liability  if  the  Company 
determines  that  it  is  more  likely  than  not  that  a  present  obligation  exists  that  will  result  in  an 
outflow  of  resources  and  the  amount  of  the  obligation  can  be  reliably  estimated.  Significant 
judgment is required in both the determination of probability and the determination as to whether 
an  amount  of  an  obligation  is  reliably  estimable.  The  Company  has  assessed  that  its  defense 
against these allegations will more likely than not be successful and a present obligation does not 
exist.  At  December  31,  2020,  the  Company  has  not  recorded  a  liability  regarding  these 
allegations.  

The Company is required to apply judgment with respect to any potential loss or range of loss in 
connection  with  litigation.  The  outcome  of  litigation  and  claims  is  intrinsically  subject  to 
considerable uncertainty. 

65

40 

 
 
 
66

67

Management’s Discussion 
and Analysis for the Year 
Ended December 31, 2020

68

KINAXIS INC. 

MANAGEMENT’S DISCUSSION AND ANALYSIS 

FOR THE YEAR ENDED DECEMBER 31, 2020 

DATED: March 3, 2021 

69

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management's Discussion and Analysis 

Unless  the  context  requires  otherwise,  all  references  in  this  management’s  discussion  and  analysis  (the 
“MD&A”)  to  “Kinaxis”,  “we”,  “us”,  “our”  and  the  “Company”  refer  to  Kinaxis  Inc.  and  its  subsidiaries  as 
constituted on December 31, 2020. This MD&A has been prepared with an effective date of March 3, 2021. 

This  MD&A  for  the  year  ended  December  31,  2020  should  be  read  in  conjunction  with  our  annual  audited 
consolidated financial statements and the related notes thereto as at and for the year ended December 31, 2020 and 
the annual audited consolidated financial statements for the year ended December 31, 2019. The financial information 
presented in this MD&A is derived from our annual audited consolidated financial statements prepared in accordance 
with  International  Financial Reporting  Standards  (“IFRS”)  as  issued  by  the  International  Accounting  Standards 
Board (“IASB”). This MD&A contains forward-looking statements that involve risks, uncertainties and assumptions, 
including  statements  regarding  anticipated  developments  in  future  financial  periods  and  our  future  plans  and 
objectives. There can be no assurance that such information will prove to be accurate, and readers are cautioned not 
to place undue reliance on such forward-looking statements. See “Forward-Looking Statements”. 

This  MD&A  includes  trade-marks,  such  as  “Kinaxis”,  and  “RapidResponse”,  which  are  protected  under 
applicable intellectual property laws and are the property of Kinaxis. Solely for convenience, our trade-marks and 
trade names referred to in this MD&A may appear without the ® or ™ symbol, but such references are not intended 
to indicate, in any way, that we will not assert, to the fullest extent under applicable law, our rights to these trade-
marks and trade names. All other trade-marks used in this MD&A are the property of their respective owners. 

All references to $ or dollar amounts in this MD&A are to U.S. currency unless otherwise indicated.  

Additional  information  relating  to  Kinaxis  Inc.,  including  the  Company’s  most  recently  completed  Annual 

Information Form, can be found on SEDAR at www.sedar.com. 

Non-IFRS Measures 

This MD&A makes reference to certain non-IFRS measures such as “Adjusted profit”, “Adjusted EBITDA” and 
“Adjusted diluted earnings per share”. These non-IFRS measures are not recognized, defined or standardized measures 
under IFRS. Our definition of Adjusted profit, Adjusted EBITDA and Adjusted diluted earnings per share will likely 
differ from that used by other companies and therefore comparability may be limited.  

Adjusted profit, Adjusted EBITDA and Adjusted diluted earnings per share should not be considered a substitute 
for or in isolation from  measures prepared in accordance with IFRS. These non-IFRS measures should be read in 
conjunction with our annual audited consolidated financial statements and the related notes thereto as at and for the 
year ended December 31, 2020. Readers should not place undue reliance on non-IFRS measures and should instead 
view them in conjunction with the most comparable IFRS financial measures. See the reconciliations to these IFRS 
measures in the “Reconciliation of Non-IFRS Measures” section of this MD&A. 

Forward-Looking Statements 

This  MD&A  contains  forward-looking  statements  that  relate  to  our  current  expectations  and  views  of  future 
events. In some cases, these forward-looking statements can be identified by words or phrases such as “may”, “will”, 
“expect”, “anticipate”, “aim”, “estimate”, “intend”, “plan”, “seek”, “believe”, “potential”, “continue”, “is/are likely 
to”  or  the  negative  of  these  terms,  or  other  similar  expressions  intended  to  identify  forward-looking  statements. 
Forward-looking statements are intended to assist readers in understanding management’s expectations as of the date 
of this MD&A and may not be suitable for other purposes. We have based these forward-looking statements on our 
current expectations and projections about future events and financial trends that we believe may affect our financial 
condition,  results  of  operations,  business  strategy  and  financial  needs.  These  forward-looking  statements  include, 
among other things, statements relating to: 

• 

• 

• 

• 

• 

our expectations regarding our revenue, expenses and operations; 

our anticipated cash needs; 

our ability to protect, maintain and enforce our intellectual property rights; 

third party claims of infringement or violation of, or other conflicts with, intellectual property rights by us; 

our plans for and timing of expansion of our solutions and services; 

2 

70

 
 
 
Management's Discussion and Analysis 

• 

• 

• 

• 

• 

• 

• 

• 

• 

our future growth plans; 

the acceptance by our customers and the marketplace of new technologies and solutions; 

our ability to attract new customers and develop and maintain existing customers; 

our ability to attract and retain our people; 

our expectations about advancement in our technologies; 

our competitive position and our expectations regarding competition; 

regulatory developments and the regulatory environments which we operate; 

anticipated trends and challenges in our business and the markets in which we operate; and 

expected impact of COVID-19 on the Company’s future operations and performance. 

Forward-looking statements are based on certain assumptions and analysis made by us in light of our experience 
and perception of historical trends, current conditions and expected future developments and other factors we believe 
are appropriate. Expected future developments include growth in our target market, an increase in our subscription 
revenue and decrease in maintenance and support revenue based on trends in customer behaviour, increasing sales 
and marketing expenses, research and development expenses and general and administrative expenses based on our 
business plans and our continued ability to realize on the benefits of tax credits in the near term. Although we believe 
that the assumptions underlying the forward-looking statements are reasonable, they may prove to be incorrect.  

Whether actual results, performance or achievements will conform to our expectations and predictions is subject 
to a number of known and unknown risks and uncertainties, including those set forth below under the heading “Risks 
and  Uncertainties”.  These  risks  and  uncertainties  could  cause  our  actual  results,  performance,  achievements  and 
experience to differ materially from the future expectations expressed or implied by the forward-looking statements. 
In light of these risks and uncertainties, readers should not place undue reliance on forward-looking statements.  

The forward-looking statements made in this MD&A relate only to events or information as of the date on which 
the statements are made in this MD&A and are expressly qualified in their entirety by this cautionary statement. Except 
as required by law, we do not assume any obligation to update or revise any forward-looking statements, whether as 
a result of new information, future events or otherwise, after the date on which the statements are made or to reflect 
the occurrence of unanticipated events. 

Readers should read this MD&A with the understanding that our actual future results may be materially different 

from what we expect. 

Risks and Uncertainties 

We are exposed to risks and uncertainties in our business, including the risk factors set forth below: 

• 

If we’re unable to attract new customers or sell additional products to our existing customers, our revenue 
growth and profitability will be adversely affected. 

•  We derive a significant portion of our revenue from a relatively small number of customers, and our growth 

depends on our ability to retain existing customers and add new customers. 

•  We encounter long sales cycles, particularly with our larger customers, which could have an adverse effect on 

the amount, timing and predictability of our revenue. 

•  We rely significantly on recurring revenue, and if recurring revenue declines or contracts are not renewed, our 

future results of operations could be harmed.  

•  Downturns or upturns in new sales will not be immediately reflected in operating results and may be difficult to 

discern.  

•  Our quarterly results of operations may fluctuate. As a result, we may fail to meet or exceed the expectations of 

investors or securities analysts which could cause our share price to decline. 

71

3 

 
 
 
 
 
 
 
 
 
 
Management's Discussion and Analysis 

•  Our solutions are complex and customers may experience difficulty in implementing or upgrading our products 

successfully or otherwise achieving the benefits attributable to our products. 

• 

• 

Security and privacy breaches could delay or interrupt service to our customers, harm our reputation or subject 
us to significant liability and adversely affect our business and financial results. Our ability to retain customers 
and attract new customers could be adversely affected by an actual or perceived breach of security or privacy 
relating to customer information. 

Privacy and security concerns, including evolving laws and regulations in these areas, could adversely affect 
our business and operating results. 

•  We may incur operating losses in the future. 

• 

• 

• 

If we’re unable to develop new products and services, sell our solutions into new markets or further penetrate 
our existing markets, our revenue will not grow as expected.  

If we do not maintain the compatibility of our solutions with third party applications that our customers use in 
their business processes, demand for our solutions could decline. 

If we’re unable to assess and adapt to rapid technological developments, it could impair our ability to remain 
competitive. 

•  We enter into service level agreements with all our customers. If we do not meet these contractual 

commitments, we could be obligated to provide credits or refunds for prepaid amounts related to unused 
subscription services or face contract terminations, which could adversely affect our revenues. 

•  Downturns in general economic and market conditions and reductions in IT spending may reduce demand for 

our solutions, which could negatively affect our revenue, results of operations and cash flows. 

•  Events that are out of our control, such as a geopolitical crisis, widespread outbreak of an illness or other health 

issue, a natural disaster or terrorist attack could negatively affect various aspects of our business. 

•  We are subject to fluctuations in currency exchange rates. 

• 

• 

If we fail to protect our intellectual property and proprietary rights adequately, our business could be adversely 
affected.  

If a third party makes an assertion that we’re infringing its intellectual property, it could subject us to costly and 
time-consuming litigation or expensive licenses which could harm our business. 

•  We participate in highly competitive markets, and our failure to compete successfully would make it difficult 

for us to add and retain customers and would reduce or impede the growth of our business. 

• 

If we’re unable to retain our key employees, our business would be harmed and we might not be able to 
implement our business plan successfully. 

•  Our growth depends on the continued development of our direct sales force. 

•  As we increase our emphasis on our partner ecosystem, we may encounter new risks, such as dependence on 

partners for a material portion of our revenue and potential channel conflict. 

• 

If we experience significant fluctuations in our rate of anticipated growth and do not balance our expenses with 
our revenue forecasts, our results could be harmed. 

4 

72

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management's Discussion and Analysis 

• 

Interruptions or delays in the services provided by third parties could impair the delivery of our solutions and 
our business could suffer. 

•  We may experience service failures or interruptions due to defects in the software, infrastructure, third party 

components or processes that comprise our existing or new solutions, any of which could adversely affect our 
business. 

•  The use of open source software in our products may expose us to additional risks and harm our intellectual 

property. 

•  Mergers or other strategic transactions involving our competitors or customers could weaken our competitive 

position, which could harm our results of operations. 

•  We may not receive significant revenue as a result of our current research and development efforts. 

•  Because our long-term success depends, in part, on our ability to continue to expand the sales of our solutions to 
customers located outside North America, our business will be susceptible to risks associated with international 
operations. 

•  Our business may suffer if we do not develop widespread brand awareness cost-effectively. 

•  Our strategy includes pursuing acquisitions and our potential inability to successfully integrate newly-acquired 

companies or businesses may adversely affect our financial results. 

•  Efforts to reduce climate change could affect our sales and financial results. 

•  Current and future accounting pronouncements and other financial reporting standards might negatively impact 

our financial results. 

•  We are subject to taxation in various jurisdictions and the taxing authorities may disagree with our tax positions. 

•  The market price of our common shares may be volatile.  

•  We may issue additional common shares in the future which may dilute our shareholders’ investments. 

These risks are described in further detail in the section entitled “Risk Factors” in our most recently filed Annual 
Information Form. Although the forward-looking statements contained in this MD&A are based upon assumptions 
management believes to be reasonable, these risks, uncertainties, assumptions and other factors could cause our actual 
results,  performance,  achievements  and  experience  to  differ  materially  from  our  expectations,  future  results, 
performances  or  achievements  expressed  or  implied  by  the  forward-looking  statements.  In  light  of  these  risks, 
uncertainties  and  assumptions,  readers  should  not  place  undue  reliance  on  forward-looking  statements.  

On March 3, 2020, COVID-19 was characterized as a pandemic by the World Health Organization. The spread 
of COVID-19 has significantly impacted the global economy. We are closely monitoring the effects and impact on 
our operations and financial performance; however, the extent of impact is difficult to fully predict at this time due to 
the  rapid  and  ongoing  evolution  of  this  uncertain  situation.  We  continue  to  conduct  business  with  substantial 
modifications to employee travel, employee work locations and virtualization or cancellation of all sales and marketing 
events, along with substantially modified interactions with customers and suppliers, among other modifications. We 
will continue to actively  monitor the impact of the COVID-19  pandemic on all aspects of our business, including 
customer purchasing decisions, and may take further actions that alter our business operations as may be required by 
governments,  or  that  we  determine  are  in  the  best  interest  of  our  employees,  customers,  partners,  suppliers,  and 
shareholders.  

While the COVID-19 pandemic has not had a significant impact on our financial results to date, some customers 
and prospects have implemented expanded contract approval processes or have deferred projects. As a result, we have 
not  been  able  to  close  new  subscription  business  at  the  levels  we  expected,  pre-pandemic.  Further,  while  net 

73

5 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management's Discussion and Analysis 

subscription revenue retention remains over 100%, we have experienced some and may experience other instances 
where customers are not in a position to renew their subscription agreements, given the current business environment. 
It is uncertain and difficult to predict what the full potential effects the COVID-19 pandemic may have on our business 
including the effects on our customers and prospects, or our financial results and our ability to successfully execute 
our business strategies and initiatives. Due to our subscription-based business model, any impact may not be fully 
reflected in our financial results until future periods. 

Overview 

Kinaxis  delivers  unparalleled  supply  chain  agility  and  resiliency  to  supply  chains  across  the  globe.  We  are 
revolutionizing planning across integrated business planning and the digital supply chain with fast, confident decision-
making. We combine  human  intelligence  with  AI and concurrent planning to  help companies plan for any future, 
monitor  risks  and  opportunities  and  respond  in  real  time.  Our  subscription-based,  industry-proven,  software 
applications  and  extensible,  cloud-based  RapidResponse  platform  empowers  planners,  business  leaders  and  IT 
professionals to know sooner, act faster and remove waste, so they can make the best decisions for their business, their 
customers and the environment. 

Our  target  market  is  large  global  enterprises  that  have  significant  unresolved  supply  chain  challenges,  across 
seven  vertical  markets  comprising  high  technology  and  electronics,  aerospace  and  defense,  life  sciences  and 
pharmaceuticals,  industrial,  automotive,  consumer  products  and  retail.  Our  customers  include  many  leading 
organizations like Merck & Co., Ford Motor Company, Proctor & Gamble, and Schneider Electric. We believe this 
market  is  growing  as  a  result  of  a  number  of  factors,  including  increased  complexity  and  globalization  of  supply 
chains, shifting regulations, increasing customer expectations, an inflexibility of current systems to deal with constant 
disruption and change in supply chains, and competitive pressures on our customers.  

We sell our product using a subscription-based model, with the product being delivered from the cloud in the vast 
majority of cases, from locations we manage within leased third-party data center facilities. Revenue from product 
delivered from the cloud is recorded as Software as a Service (“SaaS”) revenue. Certain customers have licensed our 
subscription product on an on-premise basis or have retained the option to take the hosted software on-premise as a 
hybrid subscription. Under IFRS 15, for on-premise and hybrid customers the deemed software component for the 
applicable subscription term is recognized as “subscription term license revenue” upon initiation or renewal of the 
subscription contract term, with the remaining maintenance and support component and hosting services for hybrid 
subscriptions recognized ratably over the term as “maintenance and support revenue”. Our agreements with customers 
are typically three to five years in length. Our subscription fee generally depends on the size of our customer, the 
number of applications deployed, the number of users and the number of licensed  manufacturing, distribution and 
inventory sites. The average annual contract value fluctuates from period to period depending on the number and size 
of new customer arrangements and the extent to which we are successful in expanding adoption of our products by 
existing customers. We also provide professional services for implementation and configuration of the product, as 
well as ongoing technical services and training. Professional services are typically billed on a time and material basis. 

We have established a consistent financial track record of strong revenue growth, solid earnings performance and 
cash  generation.  Our  SaaS  revenue  growth  is  driven  both  by  contracts  with  new  customers  and  expansion  of  our 
solution within our existing customer base. Approximately two-thirds of SaaS revenue growth has been derived from 
new customers. Subscription term license revenue is generally driven by the timing of renewals of the underlying on-
premise  customer  contracts.  Our  combined  net  revenue  retention  from  both  SaaS and  on-premise  subscriptions  is 
greater than 100%, reflecting our longer term contract structure and strong renewal history. 

For  the  three  months  and  year  ended  December  31,  2020,  our  SaaS  revenue  growth  was  24%  and  25%, 
respectively  (2019  –  26%  and  22%);  subscription  term  license  revenue  was  $1.9  million  and  $17.9  million, 
respectively  (2019  –  $12.1  million  and  $26.2  million);  and  total  revenue  was  $54.9  million  and  $224.2  million, 
respectively (2019 - $56.3 million and $191.5 million). For the three months and year ended December 31, 2020, our 
Adjusted EBITDA was 11% and 24% of revenue (2019 – 32% and 30%). Our ending cash and short-term investment 
balance was $213.1 million (December 31, 2019 – $212.6 million). 

For the three months and year ended December 31, 2020, our ten largest customers accounted for 31% and 27% 

of our total revenues (2019 – 39% and 32%) with no customer accounting for greater than 10% of total revenues.  

6 

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Management's Discussion and Analysis 

Increasing revenues through new customer wins is one of our highest organizational priorities. Our sales cycle 
can be lengthy, typically as much as 18 months. We generally target very large organizations with significant internal 
processes for adoption of new systems. We currently pursue a revenue growth model that includes both direct sales 
through our internal sales force, as well as indirect sales supported by our system integrator, value added reseller and 
other service partners.  

We continue to invest in our partnerships both from a sales and product implementation perspective. We work 
with global and regional system integrators,  which are able to positively influence  the decision  making process at 
major  target  customers  and  help  customers  realize  end-to-end  supply  chain  optimization  by  implementing  our 
industry-leading  concurrent  planning  solution.  Such  partners  include  Accenture,  Deloitte,  EY,  Genpact,  mSE 
Solutions,  Crimson  and  Co.,  and  Cognizant.  In  Asia  we  work  with  certain  organizations  as  value  added  reseller 
partners, as that is frequently the most effective way to engage accounts in those markets. Our referral partners direct 
new opportunities to us  under a business arrangement, Finally,  we  work  with  solution extension partners, such as 
4flow, OCYO Consulting, PlanetTogether, project44 and Resilience360 to increase the value that customers gain from 
RapidResponse.  These  partners,  which  we  work  with  under  revenue  sharing  agreements,  deliver  digital  inputs  or 
domain-specific  applications  that  leverage  the  power  of  concurrent  planning  and  extend  the  capabilities  of  the 
platform. 

Due to the growth in the market and the increasing need for solutions, we expect competition in the industry from 
new entrants and larger incumbent vendors to increase. In addition to this increased competitive pressure, changes in 
the global economy, most notably due to COVID-19 in recent periods, may have an impact on the timing and ability 
of these enterprises to make buying decisions, which may have an impact on our performance. 

We are headquartered in Ottawa, Ontario. We have subsidiaries located in the United States, the Netherlands, the 
United Kingdom, Hong Kong, Singapore, France, Germany and Ireland and subsidiaries and offices in Seoul, South 
Korea; Tokyo, Japan; and Chennai, India. We continue to expand our operations internationally. For the three months 
and year ended December 31, 2020, 62% and 64% of our revenues were derived from North American customers 
(2019 – 71% and 68%) and our remaining revenues were derived from European and Asian customers.  

On  January  31,  2020,  we  acquired  100%  of  the  outstanding  shares  of  Prana  Consulting,  Inc.  and  all  of  its 
subsidiaries (“Prana”) in exchange for cash consideration of $3,206 and contingent consideration with an estimated 
fair value of $800, resulting in a total consideration of $4,006. Prana provides consulting services for implementation 
of our software. 

On  July  2,  2020,  we  acquired  100%  of  the  outstanding  shares  of  Rubikloud  Technologies  Inc.  and  all  of  its 
subsidiaries  (“Rubikloud”)  in  exchange  for  a  total  consideration  of  $60,358  in  cash.  Rubikloud  is  a  provider  of 
artificial intelligence solutions that automate supply chain prescriptive analytics and decision-making in the retail and 
consumer  packaged  goods  industries.  Rubikloud's  advanced  artificial  intelligence-based  demand  forecasting 
capabilities immediately enhance solutions for CPG customers and prospects and provides Kinaxis an entry point into 
the enterprise retail industry. The addition of Rubikloud’s team leverages artificial intelligence and machine learning 
capabilities across the Kinaxis RapidResponse platform. 

Key Performance Indicators 

The  key  performance  indicators  that  we  use  to  manage  our  business  and  evaluate  our  financial  results  and 
operating performance are: SaaS revenue, total revenue, total new customers, incremental subscription revenue and 
bookings,  net  revenue  retention,  secured  subscription  backlog,  operating  expenses,  Adjusted  profit  (as  discussed 
below), Adjusted EBITDA (as discussed below), Adjusted diluted earnings per share (as discussed below), and cash 
flow  from  operations.  Some  of  these  measures  are  non-IFRS  measures.  See  “Non-IFRS  Measures”  above. 
Management reconciles non-IFRS measures to IFRS measures (See “Reconciliation of Non-IFRS Measures” below). 
We evaluate our performance by comparing our actual results to budgets, forecasts and prior period results. 

Recurring revenue model 

Our subscription customers generally enter into three to five year agreements which are paid annually in advance. 
SaaS and on-premise subscription agreements are generally subject to price increases upon renewal reflecting both 

75

7 

 
 
 
Management's Discussion and Analysis 

inflationary increases and the additional value provided by our solutions. In addition to the expected increase in SaaS 
and subscription term license revenue from price increases over time, existing customers may subscribe for additional 
applications, users or sites during the terms of their agreements. 

Our subscription model results in a high proportion of recurring revenue, which includes SaaS and maintenance 
and support revenue (see  “Significant Factors  Affecting Results of Operations – Revenue”). While the underlying 
contracts  for  on-premise  subscription  agreements  are  typically  structured  in  the  same  manner  as  for  our  cloud-
delivered customers, including contracted, recurring annual payments, under IFRS 15 for on-premise customers we 
are required to separately report revenue as two components: the deemed software component and the maintenance 
and  support  component.  The  deemed  software  component  for  the  entire  term  of  these  on-premise  subscriptions  is 
recognized as revenue upon contract term commencement or renewal (as a subscription term license). The amount 
and timing of any recurring subscription term license revenue from on-premise subscription agreements is subject to 
the timing and length of renewal term of the agreement.  

We believe the power of the subscription model is only fully realized when a vendor has high retention rates. 
High customer retention rates generate a long customer lifetime and a very high lifetime value of the customer. Our 
annual net revenue retention rates remain over 100%, which includes sales of additional applications, users and sites 
to existing customers.  

The recurring nature of our revenue provides high visibility into future performance, and upfront payments result 
in cash flow generation in advance of revenue recognition. Typically, approximately 80% of our expected annual SaaS 
revenue is recognized from customer contracts that are in place at the beginning of the year and this continues to be 
our target model going forward. However, this also means that agreements with new customers or agreements with 
existing customers purchasing additional applications, users or sites in a quarter may not contribute significantly to 
revenue  in  the  current  quarter.  For  example,  a  new  customer  who  enters  into  an  agreement  late  in  a  quarter  will 
typically have limited contribution to the revenue recognized in that quarter.  

Our business model continues to focus on delivering long-term value to our customers.  As a result, we typically 
enter into three to five year agreements with our customers.  Secured subscription backlog represents the total revenue 
expected to be recognized in the future related to performance obligations that are unsatisfied or partially unsatisfied 
at period end. As at December 31, 2020, secured subscription backlog amounts to $381.3 million, including $353.5 
million in SaaS revenue (December 31, 2019 - $339.4 million and $310.6 million). 

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Management's Discussion and Analysis 

Significant Factors Affecting Results of Operations 

Our results of operations are influenced by a variety of factors, including: 

Revenue 

Our  revenue  consists  of  SaaS  revenue,  subscription  term  license  revenue,  professional  services  revenue,  and 

maintenance and support revenue.  

SaaS revenue is primarily comprised of fees for provision of RapidResponse as software as a service in our hosted, 
cloud environment. This includes hosting services and maintenance and support for the solution over the term of the 
contract when the product is provided from the cloud under a SaaS arrangement. 

Subscription  term  license  revenue  is  comprised  of  fees  for  the  implied  software  component  for  on-premise 

subscriptions, which is recognized as revenue upon term commencement.  

Professional services revenue is comprised of fees charged to assist organizations to implement and integrate our 
solution and train their staff to use and deploy our solution. Professional service engagements are contracted on a time 
and  materials  basis  including  billable  travel  expenses  and  are  billed  and  recognized  as  revenue  as  the  service  is 
delivered. In certain circumstances, we enter into arrangements for professional services on a fixed price basis; in 
these cases, revenue is recognized by reference to the stage of completion of the contract. 

Maintenance and support revenue is comprised of fees for the implied maintenance and support component for 
on-premise  and  hybrid  subscriptions  as  well  as  a  small  amount  of  maintenance  and  support  for  certain  legacy 
customers who licensed our software on a perpetual basis prior to our conversion to a SaaS model in 2005.  

Cost of revenue 

Cost of revenue consists of personnel, travel and other overhead costs related to implementation teams supporting 
initial deployments, training services and subsequent stand-alone engagements for additional services. Cost of revenue 
also  includes  personnel  and  overhead  costs  associated  with  our  customer  support  team,  amortization  related  to 
acquired  technology,  depreciation  related  to  our  computer  hardware  and  leased  data  center  facilities  where  we 
physically host our SaaS solution, and network connectivity costs for the provisioning of hosting services under SaaS 
arrangements.  

Selling and marketing expenses 

Selling and marketing expenses consist primarily of personnel and related costs for our sales and marketing teams, 
including salaries and benefits, contract acquisition costs including commissions earned by sales personnel and partner 
referral fees, partner programs support and training, and trade show and promotional marketing costs. 

We plan to continue to invest in sales and marketing by expanding our domestic and international selling and 
marketing activities, building brand awareness, developing partners, and sponsoring additional marketing events. We 
expect that in the future, selling and marketing expenses will continue to increase.  

Research and development expenses 

Research and development expenses consist primarily of personnel and related costs for the teams responsible for 
the ongoing research, development and product management of RapidResponse. These expenses are recorded net of 
any applicable scientific research and experimental development investment tax credits (“investment tax credits”) 
earned for expenses incurred in Canada against eligible projects. We only record non-refundable tax credits to the 
extent there is reasonable assurance we will be able to use the investment tax credits to reduce current or future tax 
liabilities. As the Company has an established history of profits, we do expect to realize the benefit of these tax credits 
in the near term. Further, we anticipate that spending on research and development will also be higher in absolute 
dollars as we expand our research and development and product management teams. 

77

9 

 
 
 
Management's Discussion and Analysis 

General and administrative expenses 

General  and  administrative  expenses  consist  primarily  of  personnel  and  related  costs  associated  with 
administrative functions of the business including finance, human resources and internal information system support, 
as well as legal, accounting and other professional fees and amortization related to customer relationships. We expect 
that, in the future, general and administrative expenses will continue to increase in absolute dollars as we invest in our 
infrastructure  and  we  incur  additional  employee-related  costs  and  professional  fees  related  to  the  growth  of  our 
business and international expansion. 

Foreign exchange 

Our presentation and functional currency is USD with the exception of our subsidiaries in South Korea (Korean 
Won), Japan (Japanese Yen), the Netherlands, France, and Ireland (Euro), the United Kingdom (British Pound), and 
India  (Indian  Rupee).  We  derive  most  of  our  revenue  in  USD.  Our  head  office  and  a  significant  portion  of  our 
employees are located in Ottawa, Canada, and as such approximately half of our expenses are incurred in Canadian 
dollars. 

Results of Operations 

The following table sets forth a summary of our results of operations: 

Three months ended 
 December 31, 

Year ended 
December 31, 

2020 

2019 

2020 

2019 

                           (In thousands of USD, except earnings per share) 

Statement of Operations 
Revenue ...................................................................  
Cost of revenue 
 ...................................................  
Gross profit ..............................................................  
Operating expenses ..................................................  

Foreign exchange loss ..............................................  
Net finance and other income (loss).........................  
Profit (loss) before income taxes .............................  
Income tax expense (recovery) ................................  

Profit (loss) ..............................................................  
Adjusted profit(1) ......................................................  
Adjusted EBITDA(1) ................................................  
Basic earnings (loss) per share .................................  
Diluted earnings (loss) per share ..............................  
Adjusted diluted earnings per share(1) ......................  

$      54,945  
20,104 
34,841 
38,326 
(3,485) 
(364) 
(91) 
(3,940) 
(2,354) 
$        (1,586) 
$        3,400  
$        6,095  

$       (0.06) 
$       (0.06) 
$          0.12  

$     56,312  
14,872 
41,440 
29,695 
11,745 
(40) 
610 
12,315 
4,484 
$       7,831  
$     11,008  
$     18,134  

$         0.30  
$         0.29  
$         0.40  

$    224,189  
70,131 
154,058 
133,282 
20,776 
(196) 
890 
21,470 
7,740 
$     13,730  
$     30,947  
$     53,751  

$         0.51  
$         0.49  
$         1.10  

$    191,549  
53,850 
137,699 
105,247 
32,452 
(226) 
3,037 
35,263 
11,932 
$     23,331  
$     36,698  
$     57,727  

$         0.89  
$         0.87  
$         1.36  

Note:  
(1)  Adjusted profit, Adjusted EBITDA and Adjusted diluted earnings per share are non-IFRS measures. See “Non-IFRS Measures”. For a 

reconciliation of these measures to the closest IFRS measure, where a comparable IFRS measure exists, see “Reconciliation of Non-IFRS 
Measures” below.  

10 

78

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management's Discussion and Analysis 

As at  
December 31, 2020 

As at  
December 31, 2019 

(In thousands of USD) 

Total assets ................................................................  
Total non-current liabilities .......................................  

$        428,410 
14,794 

$        350,743  
13,910  

Reconciliation of Non-IFRS Measures 

Adjusted profit and Adjusted diluted earnings per share 

Adjusted profit represents profit adjusted to exclude our equity compensation plans. Adjusted diluted earnings 
per share represents diluted earnings per share using Adjusted profit. We use Adjusted profit and Adjusted diluted 
earnings  per  share  to  measure  our  performance  as  these  measures  better  align  with  our  results  and  improve 
comparability against our peers. 

Adjusted EBITDA 

Adjusted  EBITDA  represents  profit  adjusted  to  exclude  our  equity  compensation  plans,  income  tax  expense 
(recovery),  depreciation  and  amortization,  foreign  exchange  loss  and  net  financing  (income)  expense.  We  use 
Adjusted EBITDA to provide readers with a supplemental measure of our operating performance and thus highlight 
trends in our core business that may not otherwise be apparent when relying solely on IFRS financial measures. 

We believe that securities analysts, investors and other interested parties frequently use non-IFRS measures in 
the evaluation of performance. Management also uses non-IFRS measures in order to facilitate operating performance 
comparisons  from  period  to  period,  prepare  annual  operating  budgets  and  assess  our  ability  to  meet  our  capital 
expenditure and working capital requirements.  

We have reconciled Adjusted profit and Adjusted EBITDA to the most comparable IFRS financial measure as 

follows: 

Three months ended  
December 31, 

2020 

2019 

Year ended  
December 31, 

2020 

2019 

(In thousands of USD) 

$      (1,586) 
4,986 
$        3,400 

Profit (loss) ..............................................................  
Share-based compensation .......................................  

Adjusted profit .........................................................  
Income tax expense (recovery) ................................  
Depreciation and amortization .................................  
Foreign exchange loss ..............................................  
Net finance expense (income) ..................................  

(2,354) 
4,494 
364 
191 
2,695 
Adjusted EBITDA ...................................................             $       6,095  
11% 
Adjusted EBITDA as a percentage of revenue ........  

$         7,831  
3,177 
$       11,008  

4,484 
3,212 
40 
(610) 
7,126 
$       18,134  

$       13,730 
17,217 
$       30,947  

7,740 
15,562 
196 
(694) 
22,804 
$       53,751  

$       23,331  
13,367 
$       36,698  

11,932 
11,908 
226 
(3,037) 
21,029 
$       57,727  

32% 

24% 

30% 

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11 

 
 
 
 
 
 
 
 
 
 
 
 
Management's Discussion and Analysis 

Revenue 

Three months ended 
December 31, 

2020 

2019 

2019 to 
2020 
% 

Year ended  
December 31, 

2020 

2019 

2019 to 
2020 
% 

(In thousands of USD) 

SaaS....................................................  
Professional services ..........................  
Subscription term license ...................  
Maintenance and support....................  

$     39,815   $     32,006  
8,931 
12,120 
3,255 
56,312 

11,334  
1,948  
1,848  
54,945 

24% 
27% 
(84%) 
        (43%) 
(2%) 

$   148,873   $   118,860  
33,549 
26,218 
12,922 
191,549 

45,899 
17,890 
11,527 
224,189 

25% 
37% 
(32%) 
(11%) 
17% 

Total  revenue  for  the  three  months  ended  December  31,  2020  was  $54.9  million,  a  decrease  of  $1.4  million 
compared to the same period in 2019. The decrease was due to an 84% decrease in subscription term license revenue 
and a 43% decrease in maintenance and support revenue, offset by a 24% increase in SaaS revenue and 27% increase 
in professional services revenue. Total revenue for the year ended December 31, 2020 was $224.2 million, an increase 
of $32.6 million compared to the same period in 2019. The increase was due to a 37% increase in professional services 
revenue, a 25% increase in SaaS revenue, offset by a 32% decrease in subscription term license revenue and 11% 
decrease in maintenance and support revenue.  

SaaS revenue  

SaaS revenue for the three months and year ended December 31, 2020 was $39.8 million and $148.9 million, an 
increase of $7.8 million and $30.0 million compared to the same periods in 2019. This increase was due to contracts 
secured with new customers, as well as expansion of existing customer subscriptions. 

Professional services revenue 

Professional services revenue for the three months and year ended December 31, 2020 was $11.3 million and 
$45.9  million,  an  increase  of  $2.4  million  and  $12.4  million  compared  to  the  same  periods  in  2019.  Professional 
services  revenue  has  increased  due  to  expanded  service  offerings  and  increased  capacity  acquired  through  the 
acquisition of Prana.  Professional services revenue varies quarter to quarter due to the size, timing and scheduling of 
customer engagements and the level of partner led engagements. 

Subscription term license revenue 

Subscription term license revenue for the three months and year ended December 31, 2020 was $1.9 million and 
$17.9  million,  a  decrease  of  $10.2  million  and  $8.3  million  compared  to  the  same  period  in  2019.  Generally, 
subscription term license revenue varies quarter to quarter due to the timing of renewals and expansions for on-premise 
and hybrid subscription arrangements. The current period fluctuation reflects the normal cycle of such renewals. 

Maintenance and support revenue 

Maintenance and support revenue for the three months and year ended December 31, 2020 was $1.8 million and 
$11.5 million, a decrease of $1.5 million compared to the same periods in 2019. The decrease was primarily due to a 
one-time adjustment of the revenue allocated to the maintenance and support component of a specific customer’s on-
going, long-term contract.   

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Management's Discussion and Analysis 

Cost of Revenue 

Three months ended 
December 31, 

2020 

2019 

2019 to 
2020 
% 

2020 
(In thousands of USD) 

Year ended  
December 31, 

2019 

2019 to 
2020 
% 

Cost of revenue ..................................  
Gross profit ........................................  
Gross profit percentage ......................  

$     20,104   $     14,872  
41,440 
74% 

34,841 
63% 

35% 
(16%) 

$     70,131   $     53,850  
137,699 
72% 

154,058 
69% 

30% 
12% 

Cost of revenue for the three months and year ended December 31, 2020 was $20.1 million and $70.1 million, an 
increase of $5.2 million and $16.3 million compared to the same periods in 2019. Cost of revenue increased due to 
higher headcount and related compensation costs and higher partner and third-party service provider costs to support 
our increased customer base. In January 2020, we acquired Prana and expanded our professional services headcount 
and capabilities.  Cost of revenue also increased due to  higher depreciation costs and costs related to public cloud 
service providers associated with the expansion of data center capacity to support a growing customer base, and due 
to  higher  amortization  costs  related  to  the  intangible  technology  asset  purchased  via  the  acquisition  of  Rubikloud 
expansion. 

As a percentage of revenue, gross profit was 63% and 69% for the three months and year ended December 31, 
2020, compared to 74% and 72% for the same periods in 2019. The gross profit percentage was lower for the three 
months and year ended December 31, 2020 due to revenue mix in the periods. The lower proportion of subscription 
term license revenue and higher proportion of professional services revenue compared to the same periods in 2019 
contributed to a lower gross margin. Subscription term license revenue carries a higher gross margin than revenue 
recognized ratably over the term, while professional services revenue earns a lower gross margin. Additionally, costs 
related to public cloud service providers and amortization of costs related to the intangible technology asset acquired 
in the acquisition of Rubikloud impacts our gross margin percentage.  

Selling and Marketing Expenses 

Three months ended 
December 31, 

2020 

2019 

2019 to 
2020 
% 

Year ended  
December 31,  

2020 

2019 

2019 to 
2020 
% 

(In thousands of USD) 

Selling and marketing .........................  
As a percentage of revenue ................  

$     15,521 
28% 

$     13,747  
24% 

13% 

$     52,630   $     44,270  
23% 

23% 

19% 

Selling and marketing expenses for the three months and year ended December 31, 2020 was $15.5 million and 
$52.6 million, an increase of $1.8 million and $8.4 million compared to the same periods in 2019. The increase in 
selling and  marketing expenses  was due to  higher  headcount and related compensation  costs, partially offset by a 
decrease in travel expense. We continue to expand our sales and marketing team, as well as our partner network. 

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Management's Discussion and Analysis 

Research and Development Expenses 

Three months ended 
December 31, 

2020 

2019 

2019 to 
2020 
% 

Year ended  
December 31, 

2020 

2019 

2019 and 
2020 
% 

(In thousands of USD) 

Research and development .................  
As a percentage of revenue ................  

$     13,822  
25% 

$      9,443  
17% 

46% 

$     47,420   $     34,125  
18% 

21% 

39% 

Research and development expenses for the three months and year ended December 31, 2020 was $13.8 million 
and $47.4 million, an increase of $4.4 million and $13.3 million compared to the same periods in 2019. The increase 
in research and development expenses was due to higher headcount and related compensation costs. In July 2020, we 
acquired  Rubikloud  to  expand  our  artificial  intelligence  and  machine  learning  capabilities,  which  included  an 
experienced team of developers to support product development activities for retail and consumer packaged goods 
customers.  Other  organic  investment  in  headcount  supports  ongoing  programs  to  drive  further  innovation  in  our 
RapidResponse platform and ensure sustainable market leadership.  

General and Administrative Expenses 

Three months ended 
December 31, 

2020 

2019 

2019 to 
2020 
% 

Year ended 
 December 31, 

2020 

2019 

2019 to 
2020 
% 

(In thousands of USD) 

General and administrative .................  
As a percentage of revenue ................  

$     8,983  
16% 

$     6,505  
12% 

38% 

$    33,232  
15% 

$    26,852  
14% 

24% 

General and administrative expenses for the three months and year ended December 31, 2020 was $8.9 million 
and $33.2 million, an increase of $2.5 million and $6.4 million compared to the same periods in 2019. The increase 
in general and administrative expenses was due to higher headcount and related compensation costs, amortization of 
acquired customer relationships, as well as higher external professional service fees related to the acquisition of Prana 
and Rubikloud during the periods. The increases also reflect investments in corporate infrastructure and capability to 
support our global expansion and growth strategy. 

Other Income and Expense 

Three months ended 
December 31, 

2020 

2019 

2019 to 
2020 
% 

Year ended  
December 31, 

2020 

2019 

2019 to 
2020 
% 

Other income: 

Foreign exchange gain (loss) ......  
Net finance and other income .....  
Total other income (expense) .............  

$     (364) 
(91) 
(455) 

$      (40) 
610 
570 

– (1) 
(115%) 
(180%) 

$      (196) 
890 
694 

$      (226) 
3,037 
2,811 

(13%) 
(71%) 
(75%) 

(In thousands of USD) 

Note:  
(1) The percentage change has been excluded as it is not meaningful. 

Total other income for the three months and year ended December 31, 2020 was an expense of $0.5 million and 
income  of  $0.7  million,  a  decrease  of  $1.0  million  and  $2.1  million  compared  to  the  same  periods  in  2019.  The 

14 

82

 
 
 
 
 
 
 
  
  
 
 
 
 
 
  
  
 
 
 
 
  
 
 
  
 
 
 
Management's Discussion and Analysis 

decrease in other income was due to lower interest rates earned on cash and short-term investments. The lower interest 
income was offset by interest expense on lease obligations. The increase in foreign exchange losses was caused by 
USD exchange rate changes during the period, which had an impact on foreign-denominated cash and working capital 
balances 

Income Taxes 

Three months ended 
December 31, 

2020 

2019 

2019 to 
2020 
% 

Year ended  
December 31, 

2020 

2019 

2019 to 
2020 
% 

(In thousands of USD) 

Income tax expense (recovery) ...........  
As a percentage of profit (loss) before 
income taxes .......................................  

$    (2,354)  

$    4,484  

(152%) 

$    7,740  

$    11,932  

(35%) 

(60%) 

36% 

36% 

34% 

Income tax recovery for the three  months ended December 31, 2020 was $2.4 million, a decrease income tax 
expense of $6.8 million compared to the same period in 2019. This change in income tax expense was due to a loss 
before income taxes and adjusted estimates recorded in the period based on final tax provisions and adjustments to 
filed positions. Income tax expense for the year ended December 31, 2020 was $7.7 million, a decrease of $4.2 million 
compared to the same period in 2019. The decrease was due to lower profit before income taxes and an increase in 
share-based compensation as a percentage of profit. As a percentage of loss before taxes, income tax recovery for the 
three months ended December 31, 2020 was 60%. Income tax expense as a percentage of profit (loss) before income 
taxes  has  changed  due  to  a  loss  before  income  tax  in  the  three  months  ended  December  31,  2020,  and  adjusted 
estimates recorded in the period based on final tax provisions and adjustments to filed positions. As a percentage of 
profit before taxes, income tax expense for the year ended December 31, 2020 was 36%, compared to 34% for the 
same period in 2019. Income tax as a percentage of profit before income taxes has increased due to an increase in 
share-based compensation as  a percentage of profit before  tax,  which is not considered  deductible for income  tax 
purposes in Canada.  

Profit 

Three months ended 
December 31, 

2020 

2019 

2019 to 
2020 
% 

Year ended  
December 31, 

2020 

2019 

2019 to 
2020 
% 

                                     (In thousands of USD except earnings per share) 

Profit (loss) .........................................  
Adjusted profit(1) ................................  
Adjusted EBITDA(1) ...........................  
Basic earnings (loss) per share ...........  
Diluted earnings (loss) per share ........  
Adjusted diluted earnings per share(1)  

$   (1,586) 
3,400 
6,095 
$    (0.06) 
$    (0.06) 
$      0.12  

$     7,831  
11,008 
18,134 
$     0.30  
$     0.29  
$     0.40  

(120%) 
(69%) 
(66%) 

$     13,730  
30,947 
53,751 
$        0.51  
$        0.49  
$        1.10  

 $    23,331  
36,698 
57,727 
$        0.89  
$        0.87  
$        1.36  

(41%) 
(16%) 
(7%) 

Note: 
(1)  Adjusted profit, Adjusted EBITDA and Adjusted diluted earnings per share are non-IFRS measures. See “Non-IFRS Measures”. For a 

reconciliation of these measures to the closest IFRS measure, where a comparable IFRS measure exists, see “Reconciliation of Non-IFRS 
Measures” above. 

Loss for the three months ended December 31, 2020 was $1.6 million or $0.06 per basic share and $0.06 per 
diluted share, compared to profit of $7.8 million or $0.30 per basic share and $0.29 per diluted share for the same 
period in 2019. Profit for the year ended December 31, 2020 was $13.7 million or $0.51 per basic share and $0.49 per 
diluted share compared to $23.3 million or $0.89 per basic share and $0.87 per diluted share for the same period in 

83

15 

 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
  
 
  
 
  
 
Management's Discussion and Analysis 

2019. The decrease in profit was due to higher headcount costs and acquisition-related expenses, partly offset by an 
increase in revenues. 

Adjusted EBITDA for the three months and year ended December 31, 2020 was $6.1 million and $53.8 million, 
compared to $18.1 million and $57.7 million for the same period in 2019. The decrease in adjusted EBITDA was due 
to an increase in operating expenses and cost of sales, partly offset by an increase in revenues.  

Key Balance Sheet Items 

As at  
December 31, 2020 

As at  
December 31, 2019 

(In thousands of USD) 

Total assets ..............................................................  
Total liabilities .........................................................  

$        428,410  
146,653 

$        350,743  
120,641  

An analysis of the key balance sheet items driving the change in total assets and liabilities is as follows: 

Trade and other receivables 

As at  
December 31, 2020 

As at  
December 31, 2019 

(In thousands of USD) 

Trade accounts receivable........................................  
Unbilled receivables ................................................  
Investment tax credits receivable .............................  
Taxes receivable ......................................................  
Other ........................................................................  
Loss allowance ........................................................  
Total trade and other receivables .............................  

$        67,288  
13,800 
211 
– 
1,584 
– 
82,883 

$        65,406  
13,880 
– 
382 
977 
(22) 
80,623 

Trade accounts receivable at December 31, 2020 were $67.3 million, an increase of $1.9 million compared to 
December 31, 2019 due to variances in the timing of billings and collections on receivables. The balance at any point 
in time is impacted by the timing of the annual subscription billing cycle for each customer and when new customer 
contracts are secured. Unbilled receivables at December 31, 2020 were $13.8 million, consistent with the balance at 
December  31,  2019.  The  aging  of  trade  receivables  is  generally  current  or  within  30  days  past  due  and  overdue 
amounts do not reflect any credit issues. 

16 

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Management's Discussion and Analysis 

Right-of-use assets & Lease obligations 

As at  
December 31, 2020 

As at  
December 31, 2019 

(In thousands of USD) 

Right-of-use assets  ..................................................  

    $         15,722  

    $         8,671  

Lease obligations: 

Current .................................................................  
Non-current ..........................................................  

4,554 
12,065 
16,619 

2,288  
6,818  
9,106 

The right-of-use assets and lease obligations relate to our leases for office space and data centers. Right-of-use 
assets at December 31, 2020 were $15.7 million, an increase of $7.1 million compared to December 31, 2019. Lease 
obligations at December 31, 2020 were $16.6 million, an increase of $7.5 million compared to December 31, 2019. 
This increase is due to a new Japan office lease, Toronto office lease from the Rubikloud acquisition and data centre 
expansions in Europe, Japan and Canada, partly offset by regular lease payments.  

Contract acquisition costs 

As at  
December 31, 2020 

As at  
December 31, 2019 

(In thousands of USD) 

Contract acquisition costs  .......................................  

$        16,484 

$        15,497 

Contract  acquisition  costs  are  capitalized  and  amortized  over  the  expected  life  of  the  customer  upon 
commencement of the related revenue. Contract acquisition costs consist of sales commissions paid to employees and 
third party referral fees. Variable compensation plans are determined on an annual basis and may differ in how they 
correlate to revenue from year to year. Contract acquisition costs at December 31, 2020 were $16.5 million, an increase 
of $1.0 million compared to  December 31, 2019. This increase was due to commissions recognized in the period, 
partly offset by regular amortization. 

Deferred revenue  

As at  
December 31, 2020 

As at  
December 31, 2019 

(In thousands of USD) 

Deferred revenue  ....................................................  

$        94,275 

$        83,673 

Deferred revenue at December 31, 2020 was $94.3 million, an increase of $10.7 million compared to December 
31, 2019. We generally bill our customers annually in advance for SaaS agreements resulting in initially recording the 
amount billed as deferred revenue which is subsequently drawn down to revenue over the agreement term. The change 
in deferred revenue was due to variances in the timing of billings for new and existing customer contracts. There was 
no deferred revenue relating to subscription term periods beyond one year.  

85

17 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management's Discussion and Analysis 

Summary of Quarterly Results 

The following table summarizes selected results for the eight most recent completed quarters to December 31, 2020. 

Three months ended 

December 
31, 2020 

September 
30, 2020 

June 30, 
2020 

March 31, 
2020 

December 
31, 2019 

September 
30, 2019 

June 30, 
2019 

March 31, 
2019 

Revenue: 

SaaS ..............................................  
Professional services .....................  
Subscription term license ..............  
Maintenance and support  .............  

$      39,815  
11,334 
1,948 
1,848 

$      39,322  
11,492 
1,035 
3,267 

$     35,741  
12,400 
10,003 
3,229 

$     33,995  
10,673 
4,904 
3,183 

 $     32,006  
8,931 
12,120 
3,255 

$     31,229  
9,348 
3,278 
3,276 

$     28,283  
8,358 
2,414 
3,297 

$     27,342  
6,912 
8,406 
3,094 

Cost of revenue .................................  

Gross profit .......................................  
Operating expenses ...........................  

Foreign exchange gain (loss) .............  
Net finance and other income (loss) ..  
Profit (loss) before income taxes .......  
Income tax expense (recovery) ..........  

54,945 
20,104 

34,841 
38,326 

(3,485) 
(364) 
(91) 
(3,940) 
(2,354) 

55,116 
18,557 

36,559 
35,754 

805 
124 
156 
1,085 
354 

61,373 
15,634 

45,739 
30,618 

15,121 
(5) 
152 
15,268 
6,264 

52,755 
15,836 

36,919 
28,584 

8,335 
49 
673 
9,057 
3,476 

56,312 
14,872 

41,440 
29,695 

11,745 
(40) 
610 
12,315 
4,484 

47,131 
13,803 

33,328 
27,810 

5,518 
(101) 
841 
6,258 
1,725 

42,352 
12,984 

29,368 
24,368 

5,000 
85 
821 
5,906 
1,905 

45,754 
12,191 

33,563 
23,374 

10,189 
(170) 
765 
10,784 
3,818 

Profit .................................................  

$      (1,586)  

$        731  

 $       9,004  

$      5,581  

$      7,831  

$      4,533  

$      4,001  

$      6,966  

Share-based compensation ................  
Adjusted profit(1) ................................  

Income tax expense (recovery) ..........  
Depreciation and amortization ...........  
Foreign exchange loss (gain) .............  
Net finance income (expense) ...........  

4,986 

4,732 

3,723 

3,776 

3,177 

3,537 

3,581 

3,072 

$        3,400 

$        5,463  

$     12,727  

$      9,357  

$    11,008  

$      8,070  

$      7,582  

$    10,038  

(2,354) 
4,494 
364 
191 

2,695 

354 
4,500 
(124) 
(59) 

4,671 

6,264 
3,627 
5 
(152) 

9,744 

3,476 
2,941 
(49) 
(673) 

5,695 

4,484 
3,212 
40 
(610) 

7,126 

1,725 
3,045 
101 
(841) 

4,030 

1,905 
2,974 
(85) 
(821) 

3,973 

3,818 
2,677 
170 
(765) 

5,900 

Adjusted EBITDA(1)  .........................  

$      6,095  

$      10,134  

$      22,471  

$    15,052  

$     18,134  

$    12,100  

$    11,555  

$    15,938  

Basic earnings (loss) per share ..........  
Diluted earnings (loss) per share .......  
Adjusted diluted earnings per share(1)  

$        (0.06)  
$        (0.06)  
$        0.12  

$        0.03  
$        0.03  
$        0.20  

$        0.34  
$        0.32  
$        0.46  

$      0.21  
$      0.20  
$      0.34  

$       0.30  
$       0.29  
$       0.40  

$      0.17  
$      0.17  
$      0.30  

   $      0.15  
$      0.15  
$      0.28  

$     0.27  
$     0.26  
$     0.37  

Note: 
(1)  Adjusted profit, Adjusted EBITDA and Adjusted diluted earnings per share are non-IFRS measures. See “Non-IFRS Measures”. For a 

reconciliation of these measures to the closest IFRS measure, where a comparable IFRS measure exists, see “Reconciliation of Non-IFRS 
Measures” above. 

Our quarterly revenue has generally trended upwards over the past eight quarters, primarily due to sales of new 
subscriptions  for  RapidResponse  as  well  as  new  customer  deployment  activity.  Subscription  term  license  revenue 
varies  quarter  to  quarter  due  to  the  timing  of  new  contracts,  expansions  and  renewals  for  on-premise  and  hybrid 
subscription arrangements.  

Cost of revenue has increased as we continue to invest in the personnel and data center capacity to support the 
growth in our business. Gross margin has ranged from 63% to 75% of revenue, with fluctuations due to the varying 
subscription term license revenue in each quarter and increase in cost of revenues. Operating expenses have increased 
for the majority of the periods presented primarily due to the addition of personnel in connection with the expansion 
of our business.  

18 

86

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management's Discussion and Analysis 

Liquidity and Capital Resources 

Our primary source of cash flow is sales of subscriptions for our software and sales of professional services. Our 
approach to managing liquidity is to ensure, to the extent possible, that we always have sufficient liquidity to meet 
our  liabilities  as  they  come  due.  We  do  so  by  continuously  monitoring  cash  flow  and  actual  operating  expenses 
compared to budget. 

Cash and cash equivalents .......................................  
Short-term investments ............................................  

As at  
December 31, 2020 

As at  
December 31, 2019 

(In thousands of USD) 

$        182,958 
30,180 
 213,138 

$        182,284  
30,319  
212,603  

Cash and cash equivalents increased $0.7 million to $183.0 million at December 31, 2020. Short-term investments 
decreased  $0.1  million  to  $30.2  million  at  December  31,  2020.  Total  cash  and  cash  equivalents  and  short-term 
investments increased $0.5 million to $213.1 million at December 31, 2020. 

In  addition  to  the  cash  and  short-term  investment  balances,  we  have  a  $20.0  million  CAD  revolving  demand 
facility available to meet ongoing working capital requirements. As part of the acquisition of Rubikloud, a Standby 
Letter  of  Credit  has  been  issued  against  this  facility  in  the  amount  of  $1.4  million  CAD.  Our  principal  cash 
requirements  are  for  working  capital  and  capital  expenditures.  Excluding  deferred  revenue,  working  capital  at 
December 31, 2020 was $268.8 million. Given the ongoing cash generated from operations and our existing cash and 
credit facilities, we believe there is sufficient liquidity to meet our current contractual obligations of $95.1 million and 
finance our longer-term growth. 

The following table provides a summary of cash inflows and outflows by activity: 

Three months ended 
 December 31, 

2020 

2019 

Year ended  
December 31, 

2020 

2019 

(In thousands of USD) 

Operating activities .....................................................  
Investing activities ......................................................  
Financing activities .....................................................  
Effects of exchange rates ............................................  
Net cash inflows (outflows) ........................................  
Net purchase (redemption) of short-term investments   
Net inflows (outflows) from cash and short-term 
investments .................................................................  

$       3,200  
(2,136) 
1,381 
657 
3,102 
10 

$       8,025  
(1,378) 
3,749 
(69) 
10,327 
̶   

$      59,470   $      36,599  
13,281 
6,077 
183 
56,140 
(25,000) 

(76,264) 
16,638 
830 
674 
58 

3,112 

10,327 

732 

31,140 

Cash provided by operating activities 

Cash generated by operating activities for the three months ended December 31, 2020 was $3.2 million, compared 
to $8.0 million for the same period in 2019. The decrease was due to the change in net operating assets and liabilities 
primarily due to an increase in accounts payable. 

Cash generated by operating activities for the year ended December 31, 2020 was $59.5 million, compared to 
$36.6 million for the same period in 2019. The increase was due to the change in net operating assets and liabilities 
due to collections of accounts receivable and lower income tax payments. 

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19 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management's Discussion and Analysis 

Cash provided by (used in) investing activities 

Cash provided by/used in investing activities is driven by  business acquisitions, net redemption of short-term 
investments as well as purchases of property and equipment primarily related to computer equipment for use in our 
hosting facilities and to support research and development requirements. Cash used in investing activities for the three 
months ended December 31, 2020 was $2.1 million, compared to cash used in investing activities of $1.4 million for 
the same period in 2019. The change was due to an increase in purchases of property and equipment.  

Cash used in investing activities for the  year ended December 31, 2020 was $76.3 million, compared to cash 
provided by investing activities of $13.3 million for the same period in 2019. The change was primarily due to the 
acquisition  of  Rubikloud  and  Prana,  as  well  as  an  increase  in  purchase  of  property  and  equipment.  We  expect  to 
continue  to  invest  in  additional  property  and  equipment  to  support  the  growth  in  our  customer  base  and  to  take 
advantage of new and advanced technology. 

Cash provided by financing activities  

Cash provided by financing activities for the three months ended December 31, 2020 was $1.4 million, compared 
to $3.7 million for the same period in 2019. The decrease was due to an increase in lease obligation payments and a 
decrease in proceeds from stock options exercised.  

Cash provided by financing activities for the year ended December 31, 2020 was $16.6 million, compared to $6.1 

million for the same period in 2019. The increase was due to higher proceeds from stock options exercised. 

Contractual Obligations 

Our operating lease commitments are primarily for office premises and secure data center facilities with expiry 
dates that range from July 2021 to February 2037. The largest lease commitment relates to a new head office in Ottawa, 
Canada, the lease of which commences in 2021 and expires in 2037. Given the ongoing cash generated from operations 
and our existing cash and credit facilities, we believe there is sufficient liquidity to meet our contractual obligations. 

The following table summarizes our contractual obligations as at December 31, 2020, including commitments 

relating to leasing contracts: 

Commitments 
Operating lease agreements ..................  

Financial Obligations 
Trade payables and accrued liabilities ..  

Less than  
1 year 

1 to  
3 years 

3 to  
5 years 
(In thousands of USD) 

More than  
5 years 

Total 
amount 

$       6,664 

$     15,538 

$     7,092  

$     32,762 

$    62,056 

33,030 

̶   

̶   

̶   

33,030 

Total Contractual Obligations ..........  

$     39,694 

$     15,538 

$       7,092 

$    32,762  

$    95,086 

The following table summarizes our contractual obligations as at December 31, 2019, including commitments 

relating to leasing contracts: 

Commitments 
Operating lease agreements ..................  

Financial Obligations 
Trade payables and accrued liabilities ..  

Total Contractual Obligations ..........  

Less than  
1 year 

1 to  
3 years 

3 to  
5 years 
(In thousands of USD) 

More than  
5 years 

Total 
amount 

$       4,437 

$     13,182 

$       5,572 

$     34,757 

$     57,948  

20,770 

̶   

̶   

̶   

20,770 

$     25,207 

$     13,182 

$       5,572 

$     34,757 

$     78,718 

20 

88

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management's Discussion and Analysis 

Off-Balance Sheet Arrangements 

We  have  no  off-balance  sheet  arrangements,  other  than  variable  payments  related  to  operating  leases  and 
operating leases with terms of twelve months or less (which have been included in the disclosed obligations under 
“Liquidity and  Capital Resources - Contractual  Obligations”), that have,  or are likely to have, a current or future 
material effect on our consolidated financial position, financial performance, liquidity, capital expenditures or capital 
resources.  

Transactions with Related Parties 

We did not have any transactions during the three months and year ended December 31, 2020 and 2019 between 

the Company and a related party outside the normal course of business.  

Financial Instruments and Other Instruments 

We recognize financial assets and liabilities when we become party to the contractual provisions of the instrument. 
On  initial  recognition,  financial  assets  and  liabilities  are  measured  at  fair  value  plus  transaction  costs  directly 
attributable to the financial assets and liabilities, except for financial assets or liabilities at fair value through profit 
and loss, whereby the transactions costs are expensed as incurred. The carrying amounts of our financial instruments 
approximate fair market value due to the short-term maturity of these instruments. 

Credit risk 

Credit risk is the risk of an unexpected loss if a customer or counterparty to a financial instrument fails to meet 

its contractual obligations. Our credit risk is primarily attributable to trade and other receivables. 

The nature of our subscription based business results in payments being received in advance of the majority of 

the services being delivered, as a result, our credit risk exposure is low.  

We invest our excess cash in short-term investments with the objective of maintaining safety of principal and 
providing adequate liquidity to meet all current payment obligations and future planned capital expenditures with the 
secondary objective of maximizing the overall yield of the investment. We manage our credit risk on investments by 
dealing only with major Canadian banks and investing only in instruments that we believe have high credit ratings. 
Given  these  high  credit  ratings,  we  do  not  expect  any  counterparties  to  these  investments  to  fail  to  meet  their 
obligations. 

Market risk  

Market risk is the risk that changes in market prices, such as foreign exchange rates and interest rates, will affect our 
income or the value of our holdings of financial instruments. 

a)  Currency risk 

A portion of our revenues and operating costs are realized in currencies other than our functional currency, such 
as the Canadian dollar, Japanese Yen, Euro, and British Pound. As a result, we are exposed to currency risk on these 
transactions.  Also,  additional  earnings  volatility  arises  from  the  translation  of  monetary  assets  and  liabilities, 
investment tax credits recoverable and deferred tax assets and liabilities denominated in foreign currencies at the rate 
of exchange on each date of our consolidated statements of financial position; the impact of which is reported as a 
foreign exchange gain or loss or as income tax expense for deferred tax assets and liabilities. 

Our objective in managing our currency risk is to minimize exposure to currencies other than our functional 
currency. We do not engage in hedging activities. We manage currency risk by matching foreign denominated assets 
with foreign denominated liabilities. 

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21 

 
 
 
 
Management's Discussion and Analysis 

b) 

Interest rate risk 

Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate due to 
changes in market interest rates. We believe that interest rate risk is low for our financial assets as the majority of 
investments are made in fixed rate instruments. We do have interest rate risk related to our credit facilities. The rates 
on our Revolving Facility are variable to Royal Bank prime rate and Royal Bank US base rate. 

Capital management 

Our capital is composed of shareholders’ equity which includes our common shares. Our objective in managing 
our  capital  is  financial  stability  and  sufficient  liquidity  to  increase  shareholder  value  through  organic  growth  and 
investment in sales, marketing and product development. Our senior management team is responsible for managing 
the  capital  through  regular  review  of  financial  information  to  ensure  sufficient  resources  are  available  to  meet 
operating  requirements  and  investments  to  support  our  growth  strategy.  The  Board  of  Directors  is  responsible  for 
overseeing this process. In order to maintain or adjust our capital structure, we could issue new shares, repurchase 
shares, approve special dividends or issue debt. 

Critical Accounting Policies and Estimates 

See our annual consolidated financial statements for the year ended December 31, 2020 and the related notes 
thereto for a discussion of the accounting policies and estimates that are critical to the understanding of our business 
operations and the results of our operations. In addition, we applied the following accounting policies and estimates 
in relation to our acquisition of Prana and Rubikloud: 

Business combinations 

We account for business combinations using the acquisition method. Goodwill arising on acquisitions is measured 
as  the  fair  value  of  the  consideration  transferred  less  the  net  recognized  amount  of  the  estimated  fair  value  of 
identifiable assets acquired and liabilities assumed, all measured as of the acquisition date. Transaction costs that we 
incur in connection with a business combination are expensed as incurred. 

We use our best estimates and assumptions to reasonably  value assets acquired and liabilities assumed at the 
acquisition date as well as contingent consideration, where applicable, and these estimates are inherently uncertain 
and  subject  to  refinement.  As  a  result,  during  the  measurement  period,  which  may  be  up  to  one  year  from  the 
acquisition date, we may record adjustments to the assets acquired and liabilities assumed with a corresponding offset 
to goodwill. Upon conclusion of the measurement period or final determination of the values of assets acquired or 
liabilities assumed, whichever comes first, any subsequent adjustments are recorded in profit or loss. 

Acquired intangible assets 

Our intangible assets consist of customer relationships and technology acquired in a business combination. These 
intangible assets are recorded at their fair value at the acquisition date. We use the income approach to value acquired 
technology  and  customer  relationships  intangible  assets,  which  are  the  two  material  intangible  asset  categories 
reported in the financial statements. 

We use the income approach as a valuation technique that calculates the fair value of an intangible asset based on 
the present value of future cash flows that the asset can be expected to generate over its remaining useful life. The 
discounted cash flow (“DCF”) is the methodology used, which is a form of the income approach that begins with a 
forecast of the annual cash flows a market participant would expect the subject intangible asset to generate over a 
discrete  projection  period.  The  future  cash  flow  for  each  of  the  years  in  the  discrete  projection  period  are  then 
converted to their present value equivalent using a rate of return appropriate for the risk of achieving the intangible 
assets’ projected cash flows, again, from a market participant perspective. The present value of the future cash flows 
are then added to the present value of the residual value of the intangible assets (if any) at the end of the discrete 

22 

90

 
 
 
Management's Discussion and Analysis 

projection period to arrive at a conclusion with respect to the estimated fair value of the subject intangible asset. After 
initial recognition, intangible assets are measured at cost less accumulated amortization and impairment losses. 

We amortize intangible assets with finite useful lives on a straight-line basis over their estimated useful lives. The 
estimated useful life for customer relationships is three to six  years and the estimated useful life  for technology is 
seven years. Our amortization methods, useful lives and residual values are reviewed at each financial year end and 
adjusted prospectively if appropriate.  

We test our intangible assets with finite useful lives for impairment annually and whenever there is an indication 
that the asset may be impaired.  An impairment loss is recognized if the recoverable amount of the asset is less than 
the carrying amount. The recoverable amount is the higher of fair value less costs to sell and value in use. 

Estimate of fair value of acquired intangible assets 

We estimate the fair value of customer relationships and technology acquired in a business combination based on 
the income approach. The income approach is a valuation technique that calculates the fair value of an intangible asset 
based on the present value of future cash flows that the asset can be expected to generate over its remaining useful 
life. This valuation involves significant subjectivity and estimation uncertainty, including assumptions related to future 
revenues attributable to acquired customer relationships or technology, customer attrition rates, technology migration 
rate, future expenses, and discount rates. 

Goodwill 

Goodwill arises from a business combination as the excess of the consideration transferred over the identifiable 

net assets acquired. After initial recognition, we measure goodwill at cost less any accumulated impairment losses. 

For the purpose of impairment testing, goodwill is allocated to the cash-generating unit that is expected to benefit 
from the related business combination. The Company as a whole has been assessed as a single cash-generating unit 
(“CGU”).  The  CGU  is  tested  for  impairment  annually  and  whenever  there  is  an  indication  that  the  unit  may  be 
impaired. If the recoverable amount of the CGU is less than the carrying amount of the unit, the impairment loss is 
first allocated to reduce the carrying amount of any goodwill allocated to the unit and then to the other assets of the 
unit. The impairment testing methodology is based on a comparison between the higher of fair value less costs to sell 
and value-in-use of the CGU and the net asset carrying value (including goodwill). The recoverable amount is the 
higher of fair value less costs to sell and value in use. An impairment loss is recognized immediately in profit or loss. 
Any impairment loss in respect of goodwill is not reversed. 

Estimate of contingent consideration 

We measure the contingent consideration payable in a business combination at the estimated fair value at each 
reporting date. The fair value is estimated based on the range of possible outcomes and our assessment of the likelihood 
of each outcome. 

Contingencies 

We are involved in litigation with a competitor, whereby the competitor has made certain allegations concerning 
patent infringement. We will accrue a liability if we determine that it is more likely than not that a present obligation 
exists that will result in an outflow of resources and the amount of the obligation can be reliably estimated. Significant 
judgment is required in both the determination of probability and the determination as to whether an amount of an 
obligation is reliably estimable. We have assessed that our defense against these allegations will more likely than not 
be  successful  and  a  present  obligation  does  not  exist.  At  December  31,  2020,  we  have  not  recognized  a  liability 
regarding these allegations.  

We are required to apply judgment with respect to any potential loss or range of loss in connection with litigation.  

The outcome of litigation and claims is intrinsically subject to considerable uncertainty. 

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Management's Discussion and Analysis 

Controls and Procedures 

Disclosure Controls and Procedures 

The  Company’s  Chief  Executive  Officer  (“CEO”)  and  Chief  Financial  Officer  (“CFO”)  are  responsible  for 
establishing and  maintaining  our disclosure controls and procedures. We maintain a set of disclosure controls and 
procedures designed to provide reasonable assurance that information required to be publicly disclosed is recorded, 
processed, summarized and reported on a timely basis. Our CEO and CFO have evaluated the design of our disclosure 
controls  and  procedures  at  the  end  of  the  quarter  and  based  on  the  evaluation  have  concluded  that  the  disclosure 
controls and procedures are effectively designed. 

Internal Controls over Financial Reporting 

Our internal controls over financial reporting (“ICFR”) are designed to provide reasonable assurance regarding 
the reliability of financial reporting and the preparation of financial statements for external purposes in accordance 
with IFRS. Our management is responsible for establishing and maintaining adequate ICFR. Management, including 
our CEO and CFO, does not expect that our ICFR will prevent or detect all errors and all fraud or will be effective 
under all future conditions. A control system is subject to inherent limitations and even those systems determined to 
be  effective  can  provide  only  reasonable,  but  not  absolute,  assurance  that  the  control  objectives  will  be  met  with 
respect to financial statement preparation and presentation. 

National Instrument 52-109 of the Canadian Securities Administrators requires our CEO and CFO to certify that 
they are responsible for establishing and maintaining ICFR and that those internal controls have been designed and 
are effective in providing reasonable assurance regarding the reliability of financial reporting and the preparation of 
financial statements in accordance with IFRS. Our CEO and CFO are also responsible for disclosing any changes to 
our internal controls during the most recent period that have materially affected, or are reasonably likely to materially 
affect, our internal control over financial reporting. Our management under the supervision of our CEO and CFO has 
evaluated  the  design  of  our  ICFR  based  on  the  Internal  Control  –  Integrated  Framework  issued  in  2013  by  the 
Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission.  As  at  December  31,  2020,  management 
assessed the design of our ICFR and concluded that our ICFR is appropriately designed and there are  no material 
weaknesses that have been identified. Other than additional controls to address accounting for business combinations, 
there were no significant changes to our ICFR for the three months and year ended December 31, 2020. 

Outstanding Share Information 

As of December 31, 2020, our authorized capital consists of an unlimited number of common shares  with no 
stated par value. Changes in the number of common shares, options, restricted share units and deferred share units 
outstanding for the year ended December 31, 2020 and as of March 3, 2021 are summarized as follows: 

Class of Security 

Common shares 
Stock options 
Restricted Share Units 
Deferred Share Units 

Number 
outstanding at 
December 31, 
2019 

26,403,004 
2,228,738 
60,722 
45,086 

Number 
outstanding at 
December 31, 
2020 

Net issued 

Net issued 

Number 
outstanding at 
March 3, 2021 

682,918 
(282) 
17,583 
10,842 

27,085,922 
2,228,456 
78,305 
55,928 

796 
(3,796) 
̶  
̶  

27,086,718 
2,224,660 
78,305 
55,928 

Our outstanding common shares increased by 682,918 shares in 2020 due to the exercise of stock options. 

Our outstanding stock options decreased by 282 options in 2020 due to the grant of 626,999 options less 618,531 

options exercised and 8,750 options forfeited. Each option is exercisable for one common share. 

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Management's Discussion and Analysis 

Our outstanding restricted share units increased by 17,583 units in 2020 due to units granted. Our outstanding 
deferred share units increased by 10,842 units in 2020 due to units granted. Upon vesting, each restricted share unit 
and deferred share unit can be paid out or settled in cash, an equivalent number of common shares, or a combination 
thereof, as elected by the Compensation Committee of the Board of Directors. 

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