Kohl’s
Annual Report 2019

Plain-text annual report

Table of Contents (Mark One) ☒ ☐ UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the fiscal year ended February 1, 2020 or Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the Transition period from ____________ to ___________ Commission file number 1-11084 KOHL’S CORPORATION (Exact name of registrant as specified in its charter) Wisconsin (State or other jurisdiction of incorporation or organization) 39-1630919 (I.R.S. Employer Identification No.) N56 W17000 Ridgewood Drive, Menomonee Falls, Wisconsin (Address of principal executive offices) 53051 (Zip Code) Securities registered pursuant to Section 12(b) of the Act: Registrant’s telephone number, including area code (262) 703-7000 Title of each class Common Stock, $.01 par value Trading Symbol(s) KSS Name of each exchange on which registered New York Stock Exchange Securities registered pursuant to Section 12(g) of the Act: None Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☒ No ☐ Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ☐ No ☒ Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐ Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulations S-T (232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐ Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. Large Accelerated Filer Non-Accelerated Filer ☒ ☐ Accelerated Filer Smaller Reporting Company Emerging Growth Company ☐ ☐ ☐ If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐ Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒ At August 2, 2019, the aggregate market value of the voting stock of the Registrant held by stockholders who were not affiliates of the Registrant was approximately $8.0 billion (based upon the closing price of Registrant’s Common Stock on the New York Stock Exchange on such date). At March 11, 2020, the Registrant had outstanding an aggregate of 155,246,500 shares of its Common Stock. Documents Incorporated by Reference: Portions of the Proxy Statement for the Registrant’s Annual Meeting of Shareholders to be held on May 13, 2020 are incorporated into Part III. Table of Contents KOHL’S CORPORATION INDEX PART I Item 1. Business ............................................................................................................................................. Item 1A. Risk Factors ........................................................................................................................................ Item 1B. Unresolved Staff Comments ............................................................................................................... Properties ........................................................................................................................................... Item 2. Legal Proceedings .............................................................................................................................. Item 3. Mine Safety Disclosures ..................................................................................................................... Item 4. Information about our Executive Officers ........................................................................................... Item 4A. PART II Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities ................................................................................................................................. Selected Consolidated Financial Data ............................................................................................... Item 6. Management’s Discussion and Analysis of Financial Condition and Results of Operations .............. Item 7. Item 7A. Quantitative and Qualitative Disclosures About Market Risk ............................................................. Financial Statements and Supplementary Data ................................................................................. Item 8. Item 9. Changes In and Disagreements with Accountants on Accounting and Financial Disclosures ........... Item 9A. Controls and Procedures .................................................................................................................... Item 9B. Other Information ................................................................................................................................ Directors, Executive Officers and Corporate Governance ................................................................. Executive Compensation .................................................................................................................... Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters ................................................................................................................................................ Certain Relationships and Related Transactions, and Director Independence .................................. Principal Accounting Fees and Services ............................................................................................ 3 5 11 11 13 13 13 15 18 19 33 34 58 59 61 61 61 61 62 62 Exhibits and Financial Statement Schedules ..................................................................................... Form 10-K Summary .......................................................................................................................... 63 65 SIGNATURES ....................................................................................................................................................... 66 2 PART III Item 10. Item 11. Item 12. Item 13. Item 14. PART IV Item 15. Item 16. Table of Contents PART I Item 1. Business Kohl’s Corporation (the “Company," “Kohl’s,” "we," "our" or "us") was organized in 1988 and is a Wisconsin corporation. As of February 1, 2020, we operated 1,159 Kohl's stores, a website (www.Kohls.com), and 12 FILA outlets. Our Kohl's stores and website sell moderately-priced private and national brand apparel, footwear, accessories, beauty, and home products. Our Kohl's stores generally carry a consistent merchandise assortment with some differences attributable to local preferences. Our website includes merchandise that is available in our stores, as well as merchandise that is available only online. Our merchandise mix includes both national brands and private brands that are available only at Kohl's. Our private portfolio includes well-known established brands such as Apt. 9, Croft & Barrow, Jumping Beans, SO, and Sonoma Goods for Life, and exclusive brands that are developed and marketed through agreements with nationally-recognized brands such as Food Network, LC Lauren Conrad, and Simply Vera Vera Wang. Compared to private brands, national brands generally have higher selling prices, but lower gross margins. The following tables summarize our sales penetration by line of business and brand type over the last three years: Our fiscal year ends on the Saturday closest to January 31st each year. Unless otherwise stated, references to years in this report relate to fiscal years rather than to calendar years. The following fiscal periods are presented in this report: Fiscal Year 2019 2018 2017 Ended February 1, 2020 February 2, 2019 February 3, 2018 Number of Weeks 52 52 53 For discussion of our financial results, see Item 7, "Management's Discussion and Analysis of Financial Condition and Results of Operations." 3 Table of Contents Distribution We receive substantially all of our store merchandise at our nine retail distribution centers. A small amount of our merchandise is delivered directly to the stores by vendors or their distributors. The retail distribution centers, which are strategically located throughout the United States, ship merchandise to each store by contract carrier several times a week. Digital sales may be picked up in our stores or are shipped from a Kohl’s fulfillment center, retail distribution center or store, either by a third-party fulfillment center or directly by a third-party vendor. See Item 2, “Properties,” for additional information about our distribution centers. Employees During 2019, we employed an average of approximately 122,000 associates, which included approximately 37,000 full-time and 85,000 part-time associates. The number of associates varies during the year, peaking during the back- to-school and holiday seasons. None of our associates are represented by a collective bargaining unit. We believe we maintain positive relations with our associates. Competition The retail industry is highly competitive. Management considers style, quality, price, and convenience to be the most significant competitive factors in the industry. Merchandise mix, brands, service, loyalty programs, credit availability, and customer experience are also key competitive factors. Our primary competitors are traditional department stores, mass merchandisers, off-price retailers, specialty stores, internet and catalog businesses, and other forms of retail commerce. Our specific competitors vary from market to market. Merchandise Vendors We purchase merchandise from numerous domestic and foreign suppliers. All suppliers must meet certain requirements to do business with us. Our Terms of Engagement are part of our purchase order terms and conditions and include provisions regarding laws and regulations, employment practices, ethical standards, environmental requirements, communication, monitoring and compliance, record keeping, subcontracting, and corrective action. We expect that all suppliers will comply with our purchase terms and quickly remediate any deficiencies, if noted, to maintain our business relationship. A third-party purchasing agent sources approximately 20% of the merchandise we sell. No vendor individually accounted for more than 10% of our net purchases in 2019. We have no significant long-term purchase commitments with any of our suppliers and believe that we are not dependent on any one supplier or one geographical location. We believe we have good working relationships with our suppliers. Seasonality Our business, like that of most retailers, is subject to seasonal influences. The majority of our sales and income are typically realized during the second half of each fiscal year. The back-to-school season extends from August through September and represents approximately 15% of our annual sales. Approximately 30% of our annual sales occur during the holiday season in the months of November and December. Because of the seasonality of our business, results for any quarter are not necessarily indicative of the results that may be achieved for the fiscal year. Trademarks and Service Marks KOHL'S® is a registered trademark owned by one of our wholly-owned subsidiaries. We consider this mark and the accompanying goodwill to be valuable to our business. This subsidiary has over 200 additional registered trademarks, most of which are used in connection with our private brand products. 4 Table of Contents Available Information Our corporate website is https://corporate.kohls.com. Through the “Investors” portion of this website, we make available, free of charge, our proxy statements, Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, Securities and Exchange Commission (“SEC”) Forms 3, 4, and 5, and any amendments to those reports as soon as reasonably practicable after such material has been filed with, or furnished to, the SEC. The following have also been posted on our website, under the caption “Investors” and sub-caption "Corporate Governance": • Committee charters of our Board of Directors’ Audit Committee, Compensation Committee, and Governance & Nominating Committee • Corporate Governance Guidelines • Code of Ethics • Corporate Social Responsibility Report The information contained on our website is not part of this Annual Report on Form 10-K. Paper copies of any of the materials listed above will be provided without charge to any shareholder submitting a written request to our Investor Relations Department at N56 W17000 Ridgewood Drive, Menomonee Falls, Wisconsin 53051 or via e-mail to Investor.Relations@Kohls.com. Item 1A. Risk Factors This Form 10-K contains “forward-looking statements” made within the meaning of the Private Securities Litigation Reform Act of 1995. Words such as "believes," "anticipates," "plans," "may," "intends," "will," "should," "expects," and similar expressions are intended to identify forward-looking statements. Forward-looking statements may include comments about our future sales or financial performance and our plans, performance and other objectives, expectations or intentions, such as statements regarding our liquidity, debt service requirements, planned capital expenditures, future store initiatives, and adequacy of capital resources and reserves. Forward-looking statements are based on management’s then-current views and assumptions and, as a result, are subject to certain risks and uncertainties that could cause actual results to differ materially from those projected. As such, forward-looking statements are qualified by those risk factors described below. Forward-looking statements relate to the date made, and we undertake no obligation to update them. Our sales, revenues, gross margin, expenses, and operating results could be negatively impacted by a number of factors including, but not limited to those described below. Many of these risk factors are outside of our control. If we are not successful in managing these risks, they could have a negative impact on our sales, revenues, gross margin, expenses, and/or operating results. Macroeconomic and Industry Risks Actual or threatened epidemics, pandemics, outbreaks, or other public health crises may adversely affect our customers’ financial condition and the operations of our business. Our business could be materially and adversely affected by the risks, or the public perception of the risks, related to an epidemic, pandemic, outbreak, or other public health crisis, such as the recent outbreak of novel coronavirus (COVID-19). The risk of a pandemic, or public perception of the risk, could cause customers to avoid public places, including retail properties, and could cause temporary or long-term disruptions in our supply chains and/or delays in the delivery of our inventory. Further, such risks could also adversely affect our customers' financial condition, resulting in reduced spending for the merchandise we sell. Moreover, an epidemic, pandemic, outbreak or other public health crisis, such as COVID-19, could cause employees to avoid our properties, which could adversely affect our 5 Table of Contents ability to adequately staff and manage our businesses. Risks related to an epidemic, pandemic or other health crisis, such as COVID-19, could also lead to the complete or partial closure of one or more of our stores, facilities or operations of our sourcing partners. The ultimate extent of the impact of any epidemic, pandemic or other health crisis on our business, financial condition and results of operations will depend on future developments, which are highly uncertain and cannot be predicted, including new information that may emerge concerning the severity of such epidemic, pandemic or other health crisis and actions taken to contain or prevent their further spread, among others. These and other potential impacts of an epidemic, pandemic or other health crisis, such as COVID-19, could therefore materially and adversely affect our business, financial condition and results of operations. General economic conditions, consumer spending levels, and/or other conditions could decline. Consumer spending habits, including spending for the merchandise that we sell, are affected by many factors including prevailing economic conditions, levels of employment, salaries and wage rates, prevailing interest rates, housing costs, energy and fuel costs, income tax rates and policies, consumer confidence, consumer perception of economic conditions, and the consumer’s disposable income, credit availability, and debt levels. The moderate- income consumer, which is our core customer, is especially sensitive to these factors. A slowdown in the U.S. economy or an uncertain economic outlook could adversely affect consumer spending habits. As all of our stores are located in the United States, we are especially susceptible to deteriorations in the U.S. economy. Consumer confidence is also affected by the domestic and international political, public health and welfare situation. The outbreak or escalation of war, pandemics, or the occurrence of terrorist acts or other hostilities in or affecting the United States, could lead to a decrease in spending by consumers. Our competitors could make changes to their pricing and other practices. The retail industry is highly competitive. We compete for customers, associates, locations, merchandise, services, and other important aspects of our business with many other local, regional, and national retailers. Those competitors include traditional department stores, mass merchandisers, off-price retailers, specialty stores, internet and catalog businesses, and other forms of retail commerce. We consider style, quality, price, and convenience to be the most significant competitive factors in our industry. The continuing migration and evolution of retailing to digital channels have increased our challenges in differentiating ourselves from other retailers especially as it relates to national brands. In particular, consumers can quickly and conveniently comparison shop with digital tools, which can lead to decisions based solely on price. Unanticipated changes in the pricing and other practices of our competitors may adversely affect our performance. Tax and trade policies could adversely change. Uncertainty with respect to tax and trade policies, tariffs, and government regulations affecting trade between the United States and other countries has recently increased. We source the majority of our merchandise from manufacturers located outside of the United States, primarily in Asia. Major developments in tax policy or trade relations, such as the imposition of tariffs on imported products, could have a material adverse effect on our business, results of operations, and liquidity. 6 Table of Contents Operational Risks We may be unable to offer merchandise that resonates with existing customers and attracts new customers as well as successfully manage our inventory levels. Our business is dependent on our ability to anticipate fluctuations in consumer demand for a wide variety of merchandise. Failure to accurately predict constantly changing consumer tastes, preferences, spending patterns, and other lifestyle decisions could create inventory imbalances and adversely affect our performance and long-term relationships with our customers. Additionally, failure to accurately predict changing consumer tastes may result in excess inventory, which could result in additional markdowns and adversely affect our operating results. We may be unable to source merchandise in a timely and cost-effective manner. A third-party purchasing agent sources approximately 20% of the merchandise we sell. The remaining merchandise is sourced from a wide variety of domestic and international vendors. Our ability to find qualified vendors and access products in a timely and efficient manner is a significant challenge which is typically even more difficult for goods sourced outside the United States, substantially all of which are shipped by ocean to ports in the United States. Political or financial instability, trade restrictions, tariffs, currency exchange rates, transport capacity and costs, pandemic outbreaks, work stoppages, port strikes, port congestion and delays, and other factors relating to foreign trade are beyond our control and could adversely impact our performance. Increases in the price of merchandise, raw materials, fuel, and labor or their reduced availability could increase our cost of merchandise sold. The price and availability of raw materials may fluctuate substantially, depending on a variety of factors, including demand, weather, supply conditions, transportation costs, energy prices, work stoppages, government regulation and policy, economic climates, market speculation, and other unpredictable factors. An inability to mitigate these cost increases, unless sufficiently offset with our pricing actions, might cause a decrease in our operating results. Any related pricing actions might cause a decline in our sales volume. Additionally, a reduction in the availability of raw materials could impair the ability to meet production or purchasing requirements in a timely manner. Both the increased cost and lower availability of merchandise, raw materials, fuel, and labor may also have an adverse impact on our cash and working capital needs as well as those of our suppliers. If any of our significant vendors were to become subject to bankruptcy, receivership, or similar proceedings, we may be unable to arrange for alternate or replacement contracts, transactions, or business relationships on terms as favorable as current terms, which could adversely affect our sales and operating results. Our vendors may not adhere to our Terms of Engagement or to applicable laws. A substantial portion of our merchandise is received from vendors and factories outside of the United States. We require all of our suppliers to comply with all applicable local and national laws and regulations and our Terms of Engagement for Kohl's Business Partners. These Terms of Engagement include provisions regarding laws and regulations, employment practices, ethical standards, environmental requirements, communication, monitoring and compliance, record keeping, subcontracting, and corrective action. From time to time, suppliers may not be in compliance with these standards or applicable laws. Significant or continuing noncompliance with such standards and laws by one or more suppliers could have a negative impact on our reputation and our results of operations. Our marketing may be ineffective. We believe that differentiating Kohl's in the marketplace is critical to our success. We design our marketing and loyalty programs to increase awareness of our brands and to build personalized connections with new and existing customers. We believe these programs will strengthen customer loyalty, increase the number and frequency of customers that shop our stores and website, and increase our sales. If our marketing and loyalty programs are not successful, our sales and operating results could be adversely affected. 7 Table of Contents The reputation and brand image of Kohl’s and the brands and products we sell could be damaged. We believe the Kohl's brand name and many of our private brand names are powerful sales and marketing tools. We devote significant resources to develop, promote, and protect private brands that generate national recognition. In some cases, the private brands or the marketing of such brands are tied to or affiliated with well-known individuals. We also affiliate the Kohl’s brand with third-party national brands that we sell in our store and through our partnerships with companies in pursuit of strategic initiatives. Damage to the reputations (whether or not justified) of the Kohl’s brand, our private brand names or any affiliated individuals or companies with which we have partnered, could arise from product failures; concerns about human rights, working conditions and other labor rights and conditions where merchandise is produced; perceptions of our pricing and return policies; litigation; vendor violations of our Terms of Engagement; perceptions of the national vendors and/or third party companies with which we partner; or various other forms of adverse publicity, especially in social media outlets. This type of reputational damage may result in a reduction in sales, operating results, and shareholder value. There may be concerns about the safety of products that we sell. If our merchandise offerings do not meet applicable safety standards or our customers' expectations regarding safety, we could experience lost sales, experience increased costs, and/or be exposed to legal and reputational risk. Events that give rise to actual, potential, or perceived product safety concerns could expose us to government enforcement action and/or private litigation. Reputational damage caused by real or perceived product safety concerns could have a negative impact on our sales and operating results. We may be unable to adequately maintain and/or update our technology platforms. The efficient operation of our business is dependent on our technology platforms. In particular, we rely on our technology platforms to effectively manage sales, distribution, and merchandise planning and allocation functions. We also generate sales through the operations of our Kohls.com website and mobile application. We frequently make investments that will help maintain and update our existing technology platforms. We also depend on third parties as it relates to our technology platforms. In particular, we are currently migrating certain systems and applications to cloud environments that are hosted by third-party service providers. The potential problems and interruptions associated with implementing technology initiatives, the failure of our technology platforms to perform as designed, or the failure to successfully partner with our third party service providers, such as our cloud platform providers, could disrupt our business and harm our sales and profitability. Our information technology projects may not yield their intended results. We regularly have internal information technology projects in process. Although the technology is intended to increase productivity and operating efficiencies, these projects may not yield their intended results or may deliver an adverse user or customer experience. We may incur significant costs in connection with the implementation, ongoing use, or discontinuation of technology projects, or we may fail to successfully implement these technology initiatives, or achieve the anticipated efficiencies from such projects, any of which could adversely affect our operations, liquidity, and financial condition. Weather conditions and natural disasters could adversely affect consumer shopping patterns and disrupt our operations. A significant portion of our business is apparel and is subject to weather conditions. As a result, our operating results may be adversely affected by severe or unexpected weather conditions. Frequent or unusually heavy snow, ice or rain storms; natural disasters such as earthquakes, tornadoes, floods, fires, and hurricanes; or extended periods of unseasonable temperatures could adversely affect our performance by affecting consumer shopping patterns and diminishing demand for seasonal merchandise. In addition, these events could cause physical damage to our properties or impact our supply chain, making it difficult or impossible to timely deliver seasonally appropriate merchandise. Although we maintain crisis management and disaster response plans, our mitigation strategies may be inadequate to address such a major disruption event. 8 Table of Contents We may be unable to successfully execute an omnichannel strategy. Customer expectations about the methods by which they purchase and receive products or services are evolving. Customers are increasingly using technology and mobile devices to rapidly compare products and prices and to purchase products. Once products are purchased, customers are seeking alternate options for delivery of those products. We must continually anticipate and adapt to these changes in the purchasing process. Our ability to compete with other retailers and to meet our customer expectations may suffer if we are unable to provide relevant customer-facing technology and omnichannel experiences. Our ability to compete may also suffer if Kohl’s, our suppliers, or our third-party shipping and delivery vendors are unable to effectively and efficiently fulfill and deliver orders, especially during the holiday season when sales volumes are especially high. Consequently, our results of operations could be adversely affected. Our business is seasonal in nature, which could negatively affect our sales, revenues, operating results, and cash requirements. Our business is subject to seasonal influences, with a major portion of sales and income historically realized during the second half of the fiscal year, which includes the back-to-school and holiday seasons. If we do not adequately stock or restock popular products, particularly during the back-to-school and holiday seasons, we may fail to meet customer demand, which could affect our revenue and our future growth. If we overstock products, we may be required to take significant inventory markdowns or write-offs, which could reduce profitability. We may experience an increase in costs associated with shipping digital orders due to complimentary upgrades, split shipments, and additional long-zone shipments necessary to ensure timely delivery for the holiday season. If too many customers access our website within a short period of time, we may experience system interruptions that make our website unavailable or prevent us from efficiently fulfilling orders, which may reduce the volume of goods we sell and the attractiveness of our products and services. Also, third-party delivery and direct ship vendors may be unable to deliver merchandise on a timely basis. This seasonality causes our operating results and cash needs to vary considerably from quarter to quarter. Additionally, any decrease in sales or profitability during the second half of the fiscal year could have a disproportionately adverse effect on our results of operations. Changes in credit card operations could adversely affect our sales, revenues, and/or profitability. Our credit card operations facilitate merchandise sales and generate additional revenue from fees related to extending credit. The proprietary Kohl's credit card accounts are owned by an unrelated third-party, but we share in the net risk-adjusted revenue of the portfolio, which is defined as the sum of finance charges, late fees, and other revenue less write-offs of uncollectible accounts. Changes in funding costs related to interest rate fluctuations are shared similar to the revenue when interest rates exceed defined amounts. Though management currently believes that increases in funding costs will be largely offset by increases in finance charge revenue, increases in funding costs could adversely impact the profitability of this program. Changes in credit card use and applications, payment patterns, credit fraud, and default rates may also result from a variety of economic, legal, social, and other factors that we cannot control or predict with certainty. Changes that adversely impact our ability to extend credit and collect payments could negatively affect our results. 9 Table of Contents We may be unable to attract, develop, and retain quality associates while controlling costs, which could adversely affect our operating results. Our performance is dependent on attracting and retaining a large number of quality associates, including our senior management team and other key associates. Many associates are in entry-level or part-time positions with historically high rates of turnover. Many of our strategic initiatives require that we hire and/or develop associates with appropriate experience. Our staffing needs are especially high during the holiday season. Competition for these associates is intense. We cannot be sure that we will be able to attract and retain a sufficient number of qualified personnel in future periods. Our ability to meet our labor needs while controlling costs is subject to external factors such as unemployment levels, prevailing wage rates, minimum wage legislation, actions by our competitors in compensation levels, potential labor organizing efforts, and changing demographics. Competitive and regulatory pressures have already significantly increased our labor costs. Further changes that adversely impact our ability to attract and retain quality associates could adversely affect our performance and/or profitability. In addition, changes in federal, state, or local laws, rules, or regulations relating to employee benefits, including, but not limited to, sick time, paid time off, leave of absence, wage-and-hour, overtime, meal-and-break time, and joint/co-employment could cause us to incur additional costs, which could negatively impact our profitability. Capital Risks We may be unable to raise additional capital or maintain bank credit on favorable terms, which could adversely affect our business and financial condition. We have historically relied on the public debt markets to raise capital to partially fund our operations and growth. We have also historically maintained lines of credit with financial institutions. Changes in the credit and capital markets, including market disruptions, limited liquidity, and interest rate fluctuations may increase the cost of financing or restrict our access to these potential sources of future liquidity. Our continued access to these liquidity sources on favorable terms depends on multiple factors, including our operating performance and maintaining strong credit ratings. If our credit ratings fall below desirable levels, our ability to access the debt markets and our cost of funds for new debt issuances could be adversely impacted. Additionally, if unfavorable capital market conditions exist if and when we were to seek additional financing, we may not be able to raise sufficient capital on favorable terms and on a timely basis (if at all). If our access to capital was to become significantly constrained or our cost of capital was to increase significantly, our financial condition, results of operations, and cash flows could be adversely affected. Our capital allocation could be inefficient or ineffective. Our goal is to invest capital to maximize our overall long-term returns. This includes spending on inventory, capital projects and expenses, managing debt levels, and periodically returning value to our shareholders through share repurchases and dividends. To a large degree, capital efficiency reflects how well we manage our other key risks. The actions taken to address other specific risks may affect how well we manage the more general risk of capital efficiency. If we do not properly allocate our capital to maximize returns, we may fail to produce optimal financial results, and we may experience a reduction in shareholder value. 10 Table of Contents Legal and Regulatory Risks Regulatory and legal matters could adversely affect our business operations and change financial performance. Various aspects of our operations are subject to federal, state or local laws, rules and regulations, any of which may change from time to time. The costs and other effects of new or changed legal requirements cannot be determined with certainty. For example, new legislation or regulations may result in increased costs directly for our compliance or indirectly to the extent such requirements increase prices of goods and services, reduce the availability of raw materials, or further restrict our ability to extend credit to our customers. We continually monitor the legal and regulatory environments for developments that may impact us. Failure to detect changes and comply with such laws and regulations may result in an erosion of our reputation, disruption of business, and/or loss of associate morale. Additionally, we are regularly involved in various litigation matters that arise out of the conduct of our business. Litigation or regulatory developments could adversely affect our business operations and financial performance. Our efforts to protect the privacy and security of sensitive or confidential customer, associate, or company information could be unsuccessful, which could severely damage our reputation, expose us to risks of litigation and liability, disrupt our operations, and harm our business. As part of our normal course of business, we collect, retain, process, and transmit sensitive and confidential customer, associate, and company information. We also engage third-party vendors that provide technology, systems, and services to facilitate our collection, retention, processing, and transmission of this information. The protection of this data is extremely important to us, our associates, and our customers. However, no security is perfect, and it is possible that our facilities and systems and those of our third-party vendors are vulnerable to cybersecurity threats, security breaches, system failures, acts of vandalism, fraud, misappropriation, malware, ransomware, and other malicious or harmful code, misplaced or lost data, programming and/or human errors, insider threats, or other similar events. Despite our substantial investments in personnel, training and implementation of programs, procedures, and plans to protect the security, confidentiality, integrity, and availability of our information and to prevent, detect, contain, and respond to cybersecurity threats, there is no assurance that these measures will prevent all cybersecurity threats, particularly given the ever-evolving and increasingly sophisticated methods of cyber-attack that may be difficult or impossible to anticipate and/or detect. Kohl’s and its third party consultants audit and test our security program. Any such data security incident involving the breach, misappropriation, loss, or other unauthorized disclosure of sensitive and/or confidential information, whether by us or our vendors, could disrupt our operations, damage our reputation and customers' willingness to shop in our stores or on our website, violate applicable laws, regulations, orders and agreements, and subject us to additional costs and liabilities which could be material. In addition, data privacy and cybersecurity laws are in a period of change, including the new California Consumer Privacy Act (the “CCPA”), and there is potential for the enactment of other federal or state privacy laws relevant to our business. These legal changes may increase our compliance costs, impact our customers’ shopping experience, reduce our business efficiency, and subject us to additional regulatory scrutiny or data breach litigation. Item 1B. Unresolved Staff Comments Not applicable. Item 2. Properties Stores As of February 1, 2020, we operated 1,159 Kohl's stores with 82.2 million selling square feet in 49 states. We also operated 12 FILA outlets. 11 Table of Contents Our typical store lease has an initial term of 20-25 years and four to eight five-year renewal options. Substantially all of our leases provide for a minimum annual rent that is fixed or adjusts to set levels during the lease term, including renewals. Some of our store leases provide for additional rent based on a percentage of sales over designated levels. The following tables summarize key information about our Kohl's stores as of February 1, 2020: Number of Stores by State Mid-Atlantic Region: Delaware Maryland Pennsylvania Virginia West Virginia 5 23 51 31 7 Total Mid-Atlantic 117 Midwest Region: Illinois Indiana Iowa Michigan Minnesota Nebraska North Dakota Ohio South Dakota Wisconsin 66 40 18 46 28 7 4 59 4 41 Northeast Region: Connecticut Maine Massachusetts New Hampshire New Jersey New York Rhode Island Vermont Total Northeast Southeast Region: Alabama Florida Georgia Kentucky Mississippi North Carolina South Carolina Tennessee 22 5 25 11 38 50 4 2 157 14 51 32 18 5 31 16 20 Total Midwest 313 Total Southeast 187 Location (1) Strip centers Freestanding Community & regional malls (1) Adjusted for reassessment of store classifications. 943 154 62 Owned Leased Ground leased South Central Region: Arkansas Kansas Louisiana Missouri Oklahoma Texas 8 11 7 27 11 84 Total South Central 148 West Region: Alaska Arizona California Colorado Idaho Montana Nevada New Mexico Oregon Utah Washington Wyoming Total West Ownership 1 26 117 24 5 3 12 5 11 12 19 2 237 409 512 238 12 Table of Contents Distribution Centers The following table summarizes key information about each of our distribution centers: Store distribution centers: Findlay, Ohio Winchester, Virginia Blue Springs, Missouri Corsicana, Texas Mamakating, New York San Bernardino, California Macon, Georgia Patterson, California Ottawa, Illinois E-commerce fulfillment centers: Monroe, Ohio San Bernardino, California Edgewood, Maryland DeSoto, Texas Plainfield, Indiana Etna, Ohio Year Opened Square Footage 1994 1997 1999 2001 2002 2002 2005 2006 2008 2001 2010 2011 2012 2017 Expected 2020 780,000 450,000 540,000 540,000 605,000 575,000 560,000 365,000 330,000 1,225,000 970,000 1,450,000 1,515,000 975,000 1,300,000 We own all of the distribution centers except Corsicana, Texas, which is leased. Corporate Facilities We own our corporate headquarters in Menomonee Falls, Wisconsin. We also own or lease additional buildings and office space, which are used by various corporate departments, including our credit operations. Item 3. Legal Proceedings We are not currently a party to any material legal proceedings but are subject to certain legal proceedings and claims from time to time that arise out of the conduct of our business. Item 4. Mine Safety Disclosures Not applicable. Item 4A. Information about our Executive Officers Our executive officers as of February 1, 2020 were as follows: Name Michelle Gass Douglas Howe Jill Timm Marc Chini Paul Gaffney Greg Revelle Age Position 51 59 46 61 53 42 Chief Executive Officer Chief Merchandising Officer Senior Executive Vice President, Chief Financial Officer Senior Executive Vice President, Chief People Officer Senior Executive Vice President, Chief Technology Officer Senior Executive Vice President, Chief Marketing Officer 13 Table of Contents Michelle Gass Ms. Gass has served as our Chief Executive Officer and as a director since May 2018. Ms. Gass was promoted to CEO-elect in October 2017. She joined the Company in 2013 as Chief Customer Officer and was named Chief Merchandising and Customer Officer in June 2015. Prior to Kohl’s, Ms. Gass spent more than 16 years with Starbucks Corporation holding a variety of leadership roles across marketing, global strategy and merchandising, including President, Starbucks Europe, Middle East and Africa. Prior to Starbucks, Ms. Gass was with Procter and Gamble. Ms. Gass has over 25 years of experience in the retail and consumer goods industries. She is currently a director for PepsiCo Inc., a global food and beverage company. From April 2014 to February 2017, Ms. Gass also served as a director of Cigna Corporation, a global health service company. Douglas Howe Mr. Howe has served as Chief Merchandising Officer since May 2018. Prior to joining the Company, he served in several senior leadership roles with Qurate Retail Group, leading QVC’s and HSN’s product leadership as Chief Merchandising Officer from December 2017 to April 2018, Executive Vice President of Merchandising from July 2015 to December 2017, Executive Vice President of Merchandising and Planning from 2010 to July 2015, and Executive Vice President of Strategic Multichannel Planning and Merchandising from 2008 to 2010. Prior to joining QVC in 2001 as Vice President of Merchandising, Fashion and Beauty, Mr. Howe previously served as Executive Vice President of Product Design and Development for Old Navy, as well as Senior Vice President of Strategy, Design and Development for Walmart. Mr. Howe has over 25 years of experience in the retail industry. Jill Timm Ms. Timm has served as Senior Executive Vice President and Chief Financial Officer since November 2019. She served as Executive Vice President, Finance from April 2018 to November 2019. She served as Senior Vice President, Finance from 2012 to April 2018, Vice President, Finance from 2008 to 2012, Vice President – Financial Planning and Analysis from 2006 to 2008, Director, Financial Reporting from 2004 to 2006, Senior Finance Manager, Financial Reporting from 2003 to 2004, and Finance Manager, Financial Reporting from 2001 to 2003. Ms. Timm joined the Company as a Senior Analyst in 1999. Prior to that, she served as Senior Auditor at Arthur Anderson LLP from 1995 to 1999. Ms. Timm has 20 years of experience in the retail industry. Marc Chini Mr. Chini has served as Senior Executive Vice President, Chief People Officer since November 2018. Prior to joining the Company, he served as Executive Vice President, Chief Human Resources Officer of Synchrony Financial from 2013 to November 2018. Previously, Mr. Chini worked for General Electric Company for more than 30 years, including serving as Vice President of Human Resources GE Corporate Staff (2011-2013), Executive Vice President of Human Resources for NBC Universal (2007-2011), Vice President of Human Resources for GE Infrastructure (2005-2006), GE Aviation & Locomotive (2003-2005), and GE Aviation (1998-2003). Prior to beginning his Human Resources career with General Electric in 1984, Mr. Chini served in various Human Resources roles for McGraw-Edison and Liberty Life. Mr. Chini has more than 25 years of Human Resources experience. Paul Gaffney Mr. Gaffney has served as Senior Executive Vice President, Chief Technology Officer since September 2019. Prior to Kohl's, Mr. Gaffney served in a number of technology leadership roles, including Chief Technology Officer of Dick’s Sporting Goods from 2017 to September 2019, and Senior Vice President of Information Technology at The Home Depot from 2014 to November 2017. Mr. Gaffney also held the role of President and CEO at Keeps Inc. (Jan 2014 - Aug 2014), AAA of Northern California, Nevada & Utah (2009-2013), and Desktone, Inc. (2006-2009). Mr. Gaffney has more than 25 years of technology experience. 14 Table of Contents Greg Revelle Mr. Revelle has served as Senior Executive Vice President, Chief Marketing Officer since April 2018. He joined the Company in April 2017 as Executive Vice President, Chief Marketing Officer. Prior to joining the Company, he served as Executive Vice President, Chief Marketing Officer & General Manager of Financial Services for Best Buy Co., Inc. from November 2014 to March 2017 and Senior Vice President, Chief Marketing Officer & General Manager of E- Commerce at AutoNation from 2012 to November 2014. Prior to that, he worked at Expedia, Inc. as Vice President & General Manager, Worldwide Online Marketing from 2009 to 2012 and Vice President, Corporate Development and Strategy from 2005 to 2009. Before Expedia, Mr. Revelle worked at Credit Suisse as an Investment Banking Analyst. Mr. Revelle has ten years of experience in the online marketing and retail industries. He is currently a director of Cars.com, a digital automotive platform. PART II Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities Market information Our Common Stock has been traded on the New York Stock Exchange ("NYSE") since May 19, 1992, under the symbol “KSS.” On February 26, 2020, our Board of Directors approved a 5% increase in our dividend to $0.704 per common share. The dividend will be paid on April 1, 2020 to shareholders of record as of March 18, 2020. In 2019, we paid aggregate cash dividends of $423 million. Holders As of March 11, 2020, there were approximately 3,600 record holders of our Common Stock. 15 Table of Contents Performance Graph The graph below compares our cumulative five-year shareholder return to that of the Standard & Poor’s (“S&P”) 500 Index and a Peer Group Index that is consistent with the retail peer groups used in the Compensation Discussion & Analysis section of our Proxy Statement for our May 13, 2020 Annual Meeting of Shareholders. The Peer Group Index was calculated by S&P Global, a Standard & Poor’s business and includes Bed, Bath & Beyond Inc.; The Gap, Inc.; J.C. Penney Company, Inc.; L Brands, Inc.; Macy’s, Inc.; Nordstrom, Inc.; Ross Stores, Inc.; Target Corporation; and The TJX Companies, Inc. The Peer Group Index is weighted by the market capitalization of each component company at the beginning of each period. The graph assumes an investment of $100 on January 31, 2015 and reinvestment of dividends. The calculations exclude trading commissions and taxes. 200 180 160 140 120 100 80 60 40 20 0 Kohl's Corporation S&P 500 Index Peer Group 01/31/15 01/30/16 01/28/17 02/03/18 02/02/19 02/01/20 Company / Index Kohl’s Corporation S&P 500 Index Peer Group Index Jan 31, 2015 Jan 30, 2016 Jan 28, 2017 Feb 3, 2018 Feb 2, 2019 Feb 1, 2020 $ 100.00 $ 100.00 100.00 85.97 $ 99.33 94.89 70.45 $ 120.06 88.40 120.84 $ 147.48 96.52 131.45 $ 147.40 102.34 88.62 179.17 125.12 Recent Sales of Unregistered Securities; Use of Proceeds from Registered Securities We did not sell any equity securities from 2017 through 2019 that were not registered under the Securities Act except as otherwise disclosed in our current Report on Form 8-K dated April 23, 2019. Purchases of Equity Securities by the Issuer and Affiliated Purchasers In 2016, our Board of Directors increased the remaining share repurchase authorization under our existing share repurchase program to $2.0 billion. Purchases under the repurchase program may be made in the open market, through block trades and other negotiated transactions. We expect to execute the share repurchase program primarily in open market transactions, subject to market conditions. There is no fixed termination date for the repurchase program, and the program may be suspended, discontinued or accelerated at any time. 16 Table of Contents The following table contains information for shares repurchased and shares acquired from employees in lieu of amounts required to satisfy minimum tax withholding requirements upon the vesting of the employees’ restricted stock during the three fiscal months ended February 1, 2020: Period November 3 - November 30, 2019 December 1, 2019 – January 4, 2020 January 5 - February 1, 2020 Total Total Number of Shares Purchased During Period Average Price Paid Per Share Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs Approximate Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs (Dollars in Millions) 746,531 $ 827,775 70,492 1,644,798 52.29 49.00 50.00 50.53 742,260 $ 817,811 69,869 1,629,940 777 737 734 734 17 Table of Contents Item 6. Selected Consolidated Financial Data The selected consolidated financial data presented below should be read in conjunction with our consolidated financial statements and related notes included elsewhere in this document. (Dollars in Millions, Except per Share and per Square Foot Data) Net sales Dollars Net sales increase (decrease) Comparable sales (a) Per selling square foot (b) Total revenue Gross margin as a percent of net sales Selling, general, and administrative expenses ("SG&A") Dollars $ As a percent of total revenue Operating income 2019(e) 2018 2017(f) 2016 2015 $ 18,885 $ 19,167 $ 19,036 $ 18,636 $ 19,162 (1.5 )% 0.9 % (2.7 )% 2.1 % (1.3 )% 0.7 % (2.4 )% 1.5 % $ 229 $ $ $ 228 224 229 $ 19,974 $ 20,151 $ 19,681 $ 20,229 $ 20,084 0.7 % 1.7 % 231 $ 35.7 % 36.4 % 36.0 % 35.9 % 36.0 % 5,705 $ 28.6 % 5,601 $ 27.7 % 5,501 $ 27.4 % 5,430 $ 27.6 % 5,399 26.8 % Dollars Reported (GAAP) Adjusted (non-GAAP) (c) As a percent of total revenue Reported (GAAP) Adjusted (non-GAAP) (c) Net income Reported (GAAP) Adjusted (non-GAAP) (c) Diluted earnings per share Reported (GAAP) Adjusted (non-GAAP) (c) Dividends per share Balance sheet Total assets Working capital Long-term debt Finance lease and financing obligations Operating lease liabilities Shareholders’ equity Cash flow Net cash provided by operating activities Capital expenditures Free cash flow (d) Kohl's store information $ $ 1,099 1,212 $ $ 1,361 $ 1,465 $ 1,416 $ 1,416 $ 1,183 1,369 $ $ 1,553 1,553 5.5 % 6.1 % 6.7 % 7.2 % 7.1 % 7.1 % 6.0 % 7.0 % 7.7 % 7.7 % $ $ $ $ $ 691 769 4.37 4.86 2.68 $ $ $ $ $ 801 $ 927 $ 859 $ 703 $ 556 673 $ $ 673 781 4.84 $ 5.60 $ 2.44 $ 5.12 $ 4.19 $ 2.20 $ 3.11 3.76 2.00 $ $ $ 3.46 4.01 1.80 $ 14,555 1,880 $ 1,856 $ 1,491 $ 2,777 $ 5,450 $ $ 12,469 $ 13,389 $ 13,623 2,264 $ 2,795 $ 1,816 $ — $ 5,170 $ 2,671 $ 2,797 $ 1,717 $ — $ 5,419 $ 2,105 $ 1,861 $ 1,638 $ — $ 5,527 $ $ 13,660 2,352 $ 2,792 $ 1,916 $ — $ 5,484 $ $ $ $ 1,657 855 700 $ $ $ 2,107 $ 578 $ 1,403 $ 1,691 $ 672 $ 881 $ 2,153 768 1,269 $ $ $ 1,484 690 681 Number of stores Total square feet of selling space (in thousands) 1,159 82,192 1,159 1,154 82,620 82,804 82,757 1,158 1,164 83,810 (a) Kohl's store sales are included in comparable sales after the store has been open for 12 full months. Digital sales and sales at remodeled and relocated Kohl's stores are included in comparable sales, unless square footage has changed by more than 10%. 2019 compares the 52 weeks ended February 1, 2020 and February 2, 2019. 2018 compares the 52 weeks ended February 2, 2019 and February 3, 2018. (b) Net sales per selling square foot includes in-store and digital merchandise sales. (c) Pre-tax adjustments include impairments, store closing and other costs of $113 million in 2019, $104 million in 2018, and $186 million in 2016; gain on extinguishment of debt of $9 million in 2019 and debt extinguishment losses of $63 million in 2018 and $169 million in 2015; and tax settlement and reform benefits of $156 million in 2017. See GAAP to non-GAAP reconciliation in Results of Operations. (d) Free cash flow is a non-GAAP financial measure that we define as net cash provided by operating activities and proceeds from financing obligations less capital expenditures and capital lease and financing obligation payments. See GAAP to non-GAAP reconciliation in Liquidity and Capital Resources. (e) (f) Includes adoption of ASC 842 Leases (“new lease accounting standard”). See Note 3 of the Consolidated Financial Statements. Fiscal 2017 was a 53-week year. The impact of the 53rd week is approximated as follows: net sales were $170 million; other revenues were $10 million; SG&A was $40 million; interest was $3 million; net income was $15 million; and diluted earnings per share were approximately $0.10. 18 Table of Contents Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations Executive Summary As of February 1, 2020, we operated 1,159 Kohl's stores, a website (www.Kohls.com), and 12 FILA outlets. Our Kohl's stores and website sell moderately-priced private and national brand apparel, footwear, accessories, beauty, and home products. Our Kohl's stores generally carry a consistent merchandise assortment with some differences attributable to local preferences. Our website includes merchandise which is available in our stores, as well as merchandise that is available only online. Key financial results for 2019 included:  Net sales decreased 1.5% to $18.9 billion reflecting a 1.3% decrease in our comparable sales which was primarily driven by lower average transaction value.  Gross margin as a percentage of net sales decreased 64 basis points due to increased promotional markdowns, mix of business, and higher shipping costs resulting from digital sales growth.  Selling, general and administrative expenses ("SG&A") as a percentage of total revenue increased 88 basis points. The increase was primarily driven by an increase in store expenses related to the significant number of brand launches, wage rate pressures, costs to support the full rollout of the Amazon Returns program, and the adoption of the new lease accounting standard which resulted in higher rent expense.  Net income on a GAAP basis was $691 million, or $4.37 per diluted share.  On an adjusted non-GAAP basis, our net income was $769 million, or $4.86 per diluted share.  As described in Note 3 of the Consolidated Financial Statements, we adopted ASC 842 Leases (“new lease accounting standard”) in 2019 and prior periods were not restated. See "Results of Operations" and "Liquidity and Capital Resources" for additional details about our financial results, how we define comparable sales, and a reconciliation of GAAP to Adjusted net income and diluted earnings per share. Results of Operations Net Sales Net sales includes revenue from the sale of merchandise, net of expected returns and shipping revenue. Comparable sales is a measure that highlights the performance of our stores and digital channel by measuring the change in sales for a period over the comparable, prior-year period of equivalent length. Comparable sales includes all store and digital sales, except sales from stores open less than 12 months, stores that have been closed, and stores where square footage has changed by more than 10%. We measure the change in digital sales by including all sales initiated online or through mobile applications, including omnichannel transactions which are fulfilled through our stores. We measure digital penetration as digital sales over net sales. These amounts do not take into consideration fulfillment node, digital returns processed in stores, and coupon behaviors. Comparable sales is a meaningful metric in evaluating our performance of ongoing operations period over period. Comparable sales and digital penetration measures vary across the retail industry. As a result, our comparable sales calculation and digital penetration are non-GAAP measures that may not be consistent with the similarly titled measures reported by other companies. 19 Table of Contents The following graph summarizes net sales dollars and comparable sales (Dollars in Millions): $19,167 $19,036 $18,885 1.7% 1.5% 53rd Week ($170 million) Net Sales (in millions) Change in Comparable Sales (1.3%) 2019 2018 2017 2019 compared to 2018 Net sales decreased $282 million, or 1.5% to $18.9 billion for 2019.  The decrease was primarily due to a 1.3% decrease in comparable sales driven by a decrease in average transaction value.  By line of business, Children’s, Men’s, Accessories, and Footwear outperformed the Company average. Home and Women’s underperformed the Company average.  Active continued to be a key strategic initiative that contributed to our sales growth in 2019.  Geographically, the Midwest, Mid-Atlantic, and Northeast outperformed the Company.  Digital sales had a low double digits percentage increase in 2019. Digital penetration represented 24% of net sales in 2019. 2018 compared to 2017 Net sales increased $131 million, or 0.7%, to $19.2 billion for 2018.  The increase was primarily due to a 1.7% increase in comparable sales driven by an increase in average transaction values, partially offset by $170 million of sales in the 53rd week of 2017.  By line of business, Men’s, Children’s, and Footwear were the strongest categories. Home and Women’s also reported positive comparable sales. Accessories was slightly negative.  Geographically, all regions reported higher comparable sales in 2018.  Digital sales had a low double digits percentage increase in 2018. Digital penetration represented 21% of net sales in 2018. Other Revenue Other revenue includes revenue from credit card operations, third-party advertising on our website, unused gift cards and merchandise return cards (breakage), and other non-merchandise revenue. 20 Table of Contents The following graph summarizes other revenue (Dollars in Millions): $1,089 $1,062 $1,048 2019 2018 2017 53rd Week ($10 million) Other Revenue Other revenue increased $27 million in 2019 and $14 million in 2018. The increase in 2019 was due to higher credit card revenue. The increase in 2018 was due to higher credit card revenue, third-party advertising on our website, and breakage. Cost of Merchandise Sold and Gross Margin Cost of merchandise sold includes the total cost of products sold, including product development costs, net of vendor payments other than reimbursement of specific, incremental and identifiable costs; inventory shrink; markdowns; freight expenses associated with moving merchandise from our vendors to our distribution centers; shipping expenses for digital sales; terms cash discount; and depreciation of product development facilities and equipment. Our cost of merchandise sold may not be comparable with that of other retailers because we include distribution center and buying costs in selling, general and administrative expenses while other retailers may include these expenses in cost of merchandise sold. The following graph summarizes cost of merchandise sold and gross margin as a percent of net sales (Dollars in Millions): $12,140 $12,199 $12,176 36.4% 36.0% Cost of merchandise sold (in millions) Gross margin as a percent of net sales 35.7% 2019 2018 2017 Gross margin is calculated as net sales less cost of merchandise sold. Gross margin as a percent of net sales decreased 64 basis points in 2019 and increased 32 basis points in 2018. The decrease in 2019 was driven by higher shipping costs resulting from digital growth, an increase in promotional markdowns, and mix of business. The increase in 2018 was driven by effective inventory management that contributed to fewer permanent and promotional markdowns, partially offset by higher shipping costs resulting from digital growth. 21 Table of Contents Selling, General, and Administrative Expenses SG&A includes compensation and benefit costs (including stores, corporate headquarters, buying and merchandising, and distribution centers); occupancy and operating costs of our retail, distribution and corporate facilities; freight expenses associated with moving merchandise from our distribution centers to our retail stores and among distribution and retail facilities; marketing expenses, offset by vendor payments for reimbursement of specific, incremental and identifiable costs; expenses related to our credit card operations; and other administrative revenues and expenses. We do not include depreciation and amortization in SG&A. The classification of these expenses varies across the retail industry. Many of our expenses, including store payroll and distribution costs, are variable in nature. These costs generally increase as sales increase, and decrease as sales decrease. We measure both the change in these variable expenses and the expense as a percent of revenue. If the expense as a percent of revenue decreased from the prior year, the expense "leveraged". If the expense as a percent of revenue increased over the prior year, the expense "deleveraged". The following graph summarizes the increases and (decreases) in SG&A by expense type (Dollars in Millions) between 2018 and 2019: 36 13 38 88 (11) $5,705 (60) $5,601 27.7% of Revenue 2018 2018 Stores Distribution Marketing Technology Credit Corporate 28.6% of Revenue 2019 2019 SG&A increased $104 million, or 1.9%, to $5.7 billion for 2019. As a percentage of revenue, SG&A deleveraged by 88 basis points. The increase in store expenses reflects higher rent expense, primarily due to the new lease accounting standard, costs related to brand launches, the Amazon Returns program, and wage pressure. Distribution costs, which exclude payroll related to online originated orders that were shipped from our stores, were $350 million for 2019. This increased $38 million due to higher transportation and payroll costs at our E-Commerce fulfillment centers driven by growth in digital sales. Marketing costs reflect higher digital and broadcast spend. Technology costs increased as we continue to invest in our business. Expenses from our credit card operations decreased due to savings in payroll and operating costs. Corporate and other expenses decreased due to lower general corporate costs and incentives. 22 Table of Contents The following graph summarizes the increases and (decreases) in SG&A by expense type (Dollars in Millions) between 2017 and 2018: 25 9 8 $5,601 (10) 68 $5,501 27.4% of Revenue 2017 2017 Technology Corporate Distribution Marketing Credit 27.7% of Revenue 2018 2018 SG&A increased $100 million, or 1.8%, to $5.6 billion for 2018. The increase was net of approximately $40 million of incremental expense in 2017 due to the 53rd week in the fiscal 2017 calendar. As a percentage of revenue, SG&A deleveraged by 30 basis points. The increase in technology expenses reflects higher spend as we migrate technology systems to the cloud. Leadership changes drove the increase in corporate expenses. Distribution costs, which exclude payroll related to online originated orders that were shipped from our stores, were $312 million for 2018 and increased $9 million due to higher transportation costs. Marketing costs reflect higher digital and personalization spend. In our stores, increases in expenses driven by omnichannel support of ship-from-store and buy online, pick-up in store operations were offset by productivity improvements. Expenses from our credit card operations decreased due to savings in payroll and operating costs. Other Expenses (Dollars in Millions) Depreciation and amortization Impairments, store closing and other costs Interest expense, net (Gain) loss on extinguishment of debt $ 2019 2018 2017 917 $ 113 207 (9 ) 964 $ 104 256 63 991 — 299 — The changes in depreciation and amortization reflect the net impact of lower depreciation due to the maturing of our stores and the impact of the new lease accounting standard in 2019, offset by higher amortization due to investments in technology, higher depreciation from our fifth E-Commerce fulfillment center which opened in 2017, and a $22 million write-off in 2017 of information technology projects that no longer fit into our strategic and cloud migration plans. 23 Table of Contents Impairments, store closing, and other costs in 2019 include $52 million of asset impairment charges related to the closure of four Kohl’s stores and four Off-Aisle clearance centers, $30 million in severance, which includes our corporate restructuring effort along with the execution of a voluntary role reduction program, $10 million related to brand exits, and a $21 million impairment related to technology projects that no longer align with our strategic plans. Impairments, store closing, and other costs in 2018 included the following expenses related to closing four stores, consolidating call center locations which supported both Kohl’s charge and online customers, a voluntary retirement program, and the impairment of certain assets: (Dollars in Millions) Severance, early retirement and other Impairments: Buildings and other store assets Intangible and other assets Impairments, store closings and other costs 2019 2018 2017 40 $ 32 $ 52 21 113 $ 36 36 104 $ — — — — $ $ Interest expense, net decreased in 2019 due primarily to the benefits of debt reductions in 2018 and adoption of the new lease accounting standard in the first quarter of 2019. The decrease in interest expense in 2018 was driven by the benefits of debt reductions in 2018. Higher interest income due to higher yields and investment balances and lower interest on finance leases as the portfolio matures also contributed to the decrease in 2018. Gain on extinguishment of debt of $9 million in 2019 resulted from the purchase of leased equipment that was accounted for as a financing obligation. Loss on the extinguishment of debt of $63 million in 2018 resulted from a $413 million make-whole call and a $500 million cash tender offer in 2018. Income Taxes (Dollars in Millions) Provision for income taxes Effective tax rate 2019 2018 2017 $ 210 $ 23.3 % 241 $ 23.2 % 258 23.1 % Our effective tax rates in 2019 and 2018 include the full year benefit of the decrease in the corporate rate. For 2017, the reduction in the tax rate was prorated, resulting in a statutory federal tax rate of 33.7%. In 2017, we recorded a total tax benefit of $136 million related to the federal tax rate reduction and the re-measurement of our deferred tax assets and liabilities as well as a $20 million benefit from the settlement of a significant state tax dispute. These items reduced our 2017 effective tax rate by 10.9 percentage points. 24 Table of Contents Adjusted Net Income and Earnings per Diluted Share (Dollars in Millions, Except per Share Data) 2019 GAAP Impairments, store closing, and other costs (Gain) on extinguishment of debt Adjusted (non-GAAP) 2018 GAAP Impairments, store closing, and other costs Loss on extinguishment of debt Adjusted (non-GAAP) 2017 GAAP Federal tax reform benefits State tax settlement Adjusted (non-GAAP) Income before Taxes Net Income Earnings per Diluted Share $ $ $ $ $ $ 901 $ 113 (9 ) 1,005 $ 1,042 $ 104 63 1,209 $ 1,117 $ — — 1,117 $ 691 $ 85 (7 ) 769 $ 801 $ 78 48 927 $ 859 $ (136 ) (20 ) 703 $ 4.37 0.53 (0.04 ) 4.86 4.84 0.47 0.29 5.60 5.12 (0.81 ) (0.12 ) 4.19 We believe adjusted results are useful because they provide enhanced visibility into our results for the periods excluding the impact of certain items such as those included in the table above. However, these non-GAAP financial measures are not intended to replace GAAP measures. Inflation We expect that our operations will continue to be influenced by general economic conditions, including food, fuel and energy prices, higher wages, and by costs to source our merchandise, including tariffs. There can be no assurances that such factors will not impact our business in the future. Liquidity and Capital Resources The following table presents our primary uses and sources of cash: Cash Uses Cash Sources • Operational needs, including salaries, rent, taxes, and • Cash flow from operations other costs of running our business • Capital expenditures • Inventory • Share repurchases • Dividend payments • Debt reduction • Short-term trade credit, in the form of extended payment terms • Line of credit under our revolving credit facility Our working capital and inventory levels typically build throughout the fall, peaking during the November and December holiday selling season. 25 Table of Contents The following table includes cash balances and changes: (Dollars in Millions) Cash and cash equivalents Net cash provided by (used in): Operating activities Investing activities Financing activities Free cash flow (a) (a) Non-GAAP financial measure Operating Activities 2019 2018 2017 723 $ 934 $ 1,308 1,657 $ (837 ) (1,031 ) 700 $ 2,107 $ (572 ) (1,909 ) 1,403 $ 1,691 (649 ) (808 ) 881 $ $ $ Operating activities generated cash of $1.7 billion in 2019 compared to cash of $2.1 billion in 2018. The decrease was primarily attributable to lower net income and changes in accrued and other operating liabilities. Net cash provided by Operating activities increased $416 million to $2.1 billion in 2018. The increase was primarily attributable to changes in accounts payable and other operating assets and liabilities. Investing Activities Net cash used in Investing activities increased $265 million to $837 million in 2019. The increase was primarily due to the investments in our sixth E-commerce fulfillment center, store strategies that include new stores and capital improvements to existing stores, and technology investments. Net cash used in Investing activities decreased $77 million to $572 million in 2018. The decrease was primarily due to the timing of technology spending. The following chart summarizes capital expenditures by major category: Financing Activities Financing activities used cash of $1.0 billion in 2019 compared to $1.9 billion in 2018. The reduction was primarily due to debt reductions in 2018 not repeated in 2019. We paid cash for treasury stock purchases of $470 million in 2019 and $396 million in 2018. Share repurchases are discretionary in nature. The timing and amount of repurchases are based upon available cash balances, our stock price and other factors. 26 Table of Contents We paid cash dividends of $423 million ($2.68 per share) in 2019, as detailed below, and $400 million ($2.44 per share) in 2018. Declaration date Record date Payment date Amount per common share First Quarter Second Quarter February 27 May 15 June 12 March 20 June 26 April 3 $ 0.67 $ 0.67 $ Fourth Quarter Third Quarter August 13 November 13 September 11 December 11 September 25 December 24 0.67 0.67 $ We used cash to repurchase $6 million of debt on the open market in 2019. We used cash to repurchase $530 million of debt pursuant to a tender offer on the open market and on a $413 million make-whole provision in 2018. We may again seek to retire or purchase our outstanding debt through open market cash purchases, privately negotiated transactions or otherwise. Such repurchases, if any, will depend on prevailing market conditions, our liquidity requirements, contractual restrictions and other factors. As of February 1, 2020, our credit ratings were as follows: Long-term debt Free Cash Flow Moody’s Baa2 Standard & Poor’s BBB Fitch BBB We generated $700 million of free cash flow for 2019 compared to $1.4 billion in 2018. The decrease is primarily the result of a reduction in net income, changes in operating assets and liabilities, and increased capital expenditures due to investments in our sixth E-commerce fulfillment center, store strategies that include new stores and capital improvements to existing stores, and technology investments. Free cash flow is a non-GAAP financial measure which we define as net cash provided by operating activities and proceeds from financing obligations (which generally represent landlord reimbursements of construction costs) less capital expenditures and finance lease and financing obligation payments. Free cash flow should be evaluated in addition to, and not considered a substitute for, other financial measures such as net income and net cash provided by operating activities. We believe that free cash flow represents our ability to generate additional cash flow from our business operations. The following table reconciles net cash provided by operating activities (a GAAP measure) to free cash flow (a non- GAAP measure): (Dollars in Millions)   Net cash provided by operating activities Acquisition of property and equipment   Finance lease and financing obligation payments Proceeds from financing obligations   Free cash flow 2019 2018 2017 1,657 $ (855 ) (113 ) 11 700 $ 2,107 $ (578 ) (126 ) — 1,403 $ 1,691 (672 ) (138 ) — 881 $ $ Key Financial Ratios Key financial ratios that provide certain measures of our liquidity are as follows: (Dollars in Millions) Working capital Current ratio $ 2019 2018 1,880 $ 1.68 2,105 1.77 The decreases in our working capital and current ratio are primarily due to lower cash balances as a result of capital expenditures, share repurchases and dividends. 27 Table of Contents Return on Investment Ratios The following table provides additional measures of our return on investments: Return on gross investment ("ROI") (a) Adjusted ROI (a) (a) Non-GAAP financial measures 2019 2018 2017 12.8 % 13.4 % 13.4 % 14.0 % 14.0 % 14.0 % Changes in earnings and the adoption of the new lease accounting standard drove changes in our return on investment ratios. The lease accounting standard impacted the ROI positively by approximately 60 bps. We believe that ROI is a useful financial measure in evaluating our operating performance. When analyzed in conjunction with our net earnings and total assets, it provides investors with a useful tool to evaluate our ongoing operations and our management of assets from period to period. ROI is a non-GAAP financial measure which we define as earnings before interest, taxes, depreciation, amortization and rent (“EBITDAR”) divided by average gross investment. EBITDAR is a useful non-GAAP measure that excludes items that are non-operating in nature and focuses on items that are key to our operating performance. Our ROI calculation may not be comparable to similarly titled measures reported by other companies. ROI should be evaluated in addition to, and not considered a substitute for, other GAAP financial measures. Return on investment ratios that are adjusted for certain items are useful financial measures because they illustrate the impact of these items on each metric. See the key financial ratio calculations below for our ROI and Adjusted ROI calculations. Capital Structure Ratio The following table provides an additional measure of our capital structure: Adjusted debt to adjusted EBITDAR (a) (a) Non-GAAP financial measure 2019 2018 2.51 2.16 The increase in our Adjusted debt to adjusted EBITDAR ratio is primarily due to lower operating income. Adjusted debt to adjusted EBITDAR is a non-GAAP financial measure which we define as our adjusted outstanding debt balance divided by adjusted EBITDAR. We believe that our debt levels are best analyzed using this measure. Our current goals are to maintain a ratio that demonstrates our commitment to an investment grade rating and allows us to operate with an efficient capital structure for our size, growth plans and industry. Our adjusted debt to adjusted EBITDAR calculation may not be comparable to similarly-titled measures reported by other companies. Adjusted debt to adjusted EBITDAR should be evaluated in addition to, and not considered a substitute for, other GAAP financial measures. See the key financial ratio calculations section below for our adjusted debt to adjusted EBITDAR calculation. Our debt agreements contain various covenants including limitations on additional indebtedness and a maximum permitted debt ratio. As of February 1, 2020, we were in compliance with all debt covenants and expect to remain in compliance during 2020. See the key financial ratio calculations section below for our debt covenant calculation. 28 Table of Contents Key Financial Ratio Calculations The following table includes our ROI calculation. All ratios are non-GAAP financial measures: (Dollars in Millions) Operating income Depreciation and amortization Rent expense EBITDAR Impairments, store closing and other costs Adjusted EBITDAR Average: (a) Total assets $ $ $ 2019 2018 2017 1,099 $ 917 314 2,330 113 2,443 $ 1,361 $ 964 301 2,626 104 2,730 $ 1,416 991 293 2,700 — 2,700 Cash equivalents and long-term investments (b) Other assets Accumulated depreciation and amortization Accounts payable Accrued liabilities Other long-term liabilities Capitalized rent (c) Gross investment (“AGI”) 14.0 % ROI (d) Adjusted ROI (d) 14.0 % (a) Represents average of five most recent quarter-end balances. For 2019, fourth quarter 2018 balances were adjusted to reflect the impact of the new lease 18,242 $ 12.8 % 13.4 % 13,161 $ (753 ) (33 ) 7,812 (1,580 ) (1,235 ) (658 ) 2,831 19,545 $ 13.4 % 14.0 % 14,802 $ (393 ) (31 ) 6,854 (1,495 ) (1,264 ) (231 ) — 13,467 (629 ) (32 ) 7,217 (1,548 ) (1,213 ) (674 ) 2,767 19,355 $ accounting standard. (b) Represents excess cash not required for operations. (c) Represents ten times store rent and five times equipment/other rent. This is not applicable in 2019 as operating leases are now recorded on the balance sheet due to the adoption of the new lease accounting standard. (d) EBITDAR or adjusted EBITDAR, as applicable, divided by gross investment. The following table includes our adjusted debt to adjusted EBITDAR calculation: (Dollars in Millions) Finance lease and financing obligations Long-term debt Total debt Operating leases Rent x 8 Adjusted debt Operating income Depreciation and amortization Rent expense EBITDAR Impairments, store closing and other costs Adjusted EBITDAR Adjusted debt to adjusted EBITDAR $ $ $ $ $ 2019 2018 1,491 $ 1,856 3,347 $ 2,777 — 6,124 $ 1,099 $ 917 314 2,330 113 2,443 $ 2.51 1,638 1,861 3,499 — 2,408 5,907 1,361 964 301 2,626 104 2,730 2.16 29 Table of Contents The following table includes our debt ratio calculation, as defined by our debt agreements: (Dollars in Millions) Included Indebtedness Consolidated indebtedness Permitted exclusions for L/C obligations Permitted exclusions for unamortized debt discount Subtotal Capitalized amount of operating leases Included indebtedness Debt Compliance EBITDAR Net income Impairments, store closing and other costs Interest charges Income taxes (foreign and domestic) Depreciation and amortization Other non-cash expenses reducing net income Subtotal Non-cash items increasing net income Gains on extinguishment of debt Capital gains from the disposition of fixed assets Subtotal Consolidated lease expense Consolidated EBITDAR Debt ratio (a) Maximum permitted debt ratio (a) Included Indebtedness divided by Consolidated EBITDAR $ $ $ $ 2019 3,358 — (2 ) 3,356 2,777 6,133 691 113 207 210 917 67 2,205 (6 ) (9 ) (2 ) 2,188 314 2,502 2.45 3.75 30 Table of Contents Contractual Obligations Our contractual obligations as of February 1, 2020 were as follows: (Dollars in Millions) Recorded contractual obligations: Outstanding long-term debt Finance lease and financing obligations Operating leases (a) Other (b) Total 2020 Maturing in: 2021 and 2022 2023 and 2024 2025 and after $ 1,867 $ 1,266 2,777 11 5,921 — $ 117 152 7 276 — $ 205 317 4 526 534 $ 148 272 — 954 1,333 796 2,036 — 4,165 Unrecorded contractual obligations: Interest payments: Long-term debt Finance lease and financing obligations Operating leases (a) Other (b) 657 1,151 1,390 33 3,231 Total 7,396 (a) Our leases typically require that we pay taxes, insurance and maintenance costs in addition to the minimum rental payments included in the table above. Such costs vary from period to period and totaled $189 million for 2019, $183 million for 2018, and $184 million for 2017. The lease term includes cancelable option periods which are reasonably certain to be exercised. 1,079 1,737 2,063 817 5,696 11,617 $ 153 212 245 146 756 1,710 $ 179 241 277 332 1,029 1,555 $ 90 133 151 306 680 956 $ $ (b) Other includes royalties, legally binding minimum lease and interest payments for stores opening in 2020 or later, as well as payments associated with technology, marketing, and donation agreements. Off-Balance Sheet Arrangements We have not provided any financial guarantees as of year-end 2019. We have not created, and are not party to, any special-purpose or off-balance sheet entities for the purpose of raising capital, incurring debt or operating our business. We do not have any arrangements or relationships with entities that are not consolidated into the financial statements that are reasonably likely to materially affect our financial condition, liquidity, results of operations or capital resources. Critical Accounting Policies and Estimates The preparation of financial statements in conformity with accounting principles generally accepted in the United States requires us to make estimates and assumptions that affect reported amounts. Management has discussed the development, selection and disclosure of these estimates and assumptions with the Audit Committee of our Board of Directors. Retail Inventory Method and Inventory Valuation Merchandise inventories are valued at the lower of cost or market using the retail inventory method (“RIM”). Under RIM, the valuation of inventory at cost and the resulting gross margins are calculated by applying a cost-to-retail ratio to the retail value of inventory. RIM is an averaging method that has been widely used in the retail industry due to its practicality. The use of RIM will result in inventory being valued at the lower of cost or market since permanent markdowns are taken as a reduction of the retail value of inventories. We would record an additional reserve if the future estimated selling price is less than cost. 31 Table of Contents RIM inherently requires management judgment and estimates, such as the amount and timing of permanent markdowns to clear unproductive or slow-moving inventory, which may impact the ending inventory valuation as well as gross margin. Factors considered in the determination of permanent markdowns include current and anticipated demand, customer preferences, age of the merchandise, fashion trends and weather conditions. Inventory shrinkage is estimated as a percent of sales for the period between the last physical inventory count and the balance sheet date. Shrink is the difference between the recorded amount of inventory and the physical inventory. We perform an annual physical inventory count at the majority of our stores, E-Commerce fulfillment centers, and distribution centers. The shrinkage rate from the most recent physical inventory, in combination with current events and historical experience, is used as the standard for the shrinkage accrual rate for the next inventory cycle. Historically, our actual physical inventory count results have shown our estimates to be reliable. Vendor Allowances We frequently receive allowances from our vendors for markdowns that we have taken in order to sell the vendor’s merchandise and/or to support gross margins earned on those sales. This markdown support generally relates to sold inventory or permanent markdowns and, accordingly, is reflected as a reduction to cost of merchandise sold. Markdown support related to merchandise that has not yet been sold is recorded in inventory. We also receive support from vendors for marketing and other costs that we have incurred to sell the vendors’ merchandise. To the extent the reimbursements are for specific, incremental and identifiable costs incurred to sell the vendor's products and do not exceed the costs incurred, they are recognized as a reduction of selling, general, and administrative expenses. If these criteria are not met, the support is recorded in inventory and reflected as a reduction of costs of merchandise sold when the related merchandise is sold. Insurance Reserve Estimates We are primarily self-insured for costs related to workers’ compensation, general liability, and employee-related health care benefits. We use a third-party actuary to estimate the liabilities associated with these risks. The actuary considers historical claims experience, demographic and severity factors, health care trends, and actuarial assumptions to estimate the liabilities associated with these risks. Historically, our actuarial estimates have not been materially different from actual results. Impairment of Long-Lived Assets We review our long-lived assets for impairment when events or changes in circumstances, such as decisions to close a store or significant operating losses, indicate the carrying value of the asset may not be recoverable. All long-lived assets are reviewed for impairment at least annually. If our evaluations, which are performed on an undiscounted cash flow basis, indicate that the carrying amount of the asset may not be recoverable, the potential impairment is measured as the excess of carrying value over the fair value of the impaired asset. Identifying impaired assets and quantifying the related impairment loss, if any, requires significant estimates by management. The most significant of these estimates is the cash flow expected to result from the use and eventual disposition of the asset. When determining the stream of projected future cash flows associated with an individual store, management estimates future store performance including sales, gross margin, and controllable expenses, such as store payroll and occupancy expense. Projected cash flows must be estimated for future periods throughout the remaining life of the property, which may be as many as 40 years in the future. The accuracy of these estimates will be impacted by a number of factors including general economic conditions, changes in competitive landscape and our ability to effectively manage the operations of the store. We recorded impairments of $73 million in 2019 and $72 million in 2018 in Impairments, store closing and other costs. 32 Table of Contents Income Taxes We regularly evaluate the likelihood of realizing the benefit for income tax positions we have taken in various federal and state filings by considering all relevant facts, circumstances and information available to us. If we believe it is more likely than not that our position will be sustained, we recognize a benefit at the largest amount which we believe is cumulatively greater than 50% likely to be realized. Unrecognized tax benefits require significant management judgment regarding applicable statutes and their related interpretation, the status of various income tax audits and our particular facts and circumstances. Also, as audits are completed or statutes of limitations lapse, it may be necessary to record adjustments to our taxes payable, deferred tax assets, tax reserves or income tax expense. Although we believe we have adequately reserved for our uncertain tax positions, no assurance can be given that the final tax outcome of these matters will not be different. Income taxes are further described in Note 5 of the Consolidated Financial Statements. Leases Accounting for leased properties requires compliance with technical accounting rules and significant judgment by management. Application of these accounting rules and assumptions made by management will determine if we are considered the owner for accounting purposes or whether the lease is accounted for as a finance or operating lease. The following are significant estimates used by management in accounting for real estate and other leases:  Accounting lease term—Our accounting lease term includes all noncancelable periods and renewal periods that are reasonably assured of being exercised. Typically, renewal options are considered reasonably assured of being exercised if we have made significant leasehold improvements that would exceed the initial or renewal lease term and the cash flow performance of the store remains strong. The expected lease term is used in determining whether the lease is accounted for as an operating lease or a finance lease.  Incremental borrowing rate—The incremental borrowing rate is the rate of interest that the lessee would have to pay to borrow on a collateralized basis over a similar term an amount equal to the lease payments in a similar economic environment. The incremental borrowing rate is used in determining whether the lease is accounted for as an operating lease or a finance lease.  Fair market value of leased asset—The fair market value of leased retail property is generally estimated based on comparable market data as provided by third-party appraisers or consideration received from the landlord. Fair market value is used in determining whether the lease is accounted for as an operating lease or a finance lease. Leases are further described in Note 3 of the Consolidated Financial Statements. Item 7A. Quantitative and Qualitative Disclosures About Market Risk All of our long-term debt at year-end 2019 is at fixed interest rates and, therefore, is not affected by changes in interest rates. When our long-term debt instruments mature, we may refinance them at the existing market interest rates, which may be more or less than interest rates on the maturing debt. We share in the net risk-adjusted revenue of the Kohl’s credit card portfolio as defined by the sum of finance charges, late fees, and other revenue less write-offs of uncollectible accounts. We also share the costs of funding the outstanding receivables as interest rates exceed defined rates. As a result, our share of profits from the credit card portfolio may be negatively impacted by increases in interest rates. The reduced profitability, if any, will be impacted by various factors, including our ability to pass higher funding costs on to the credit card holders and the outstanding receivable balance, and cannot be reasonably estimated at this time. 33 Table of Contents Item 8. Financial Statements and Supplementary Data Index to Consolidated Financial Statements Page Consolidated Financial Statements Report of Independent Registered Public Accounting Firm ............................................................................... Consolidated Balance Sheets ............................................................................................................................ Consolidated Statements of Income .................................................................................................................. Consolidated Statements of Changes in Shareholders’ Equity ......................................................................... Consolidated Statements of Cash Flows ........................................................................................................... Notes to Consolidated Financial Statements ..................................................................................................... 1. Business and Summary of Accounting Policies ........................................................................................... 2. Debt .............................................................................................................................................................. 3. Leases .......................................................................................................................................................... 4. Benefit Plans ................................................................................................................................................ 5. Income Taxes ............................................................................................................................................... 6. Stock-Based Awards .................................................................................................................................... 7. Contingencies .............................................................................................................................................. 8. Quarterly Financial Information (Unaudited) ................................................................................................ 9. Subsequent Events ...................................................................................................................................... 35 38 39 40 41 42 42 49 49 53 53 55 57 58 58 Schedules have been omitted as they are not applicable. 34 Table of Contents REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM To the Shareholders and the Board of Directors of Kohl’s Corporation Opinion on the Financial Statements We have audited the accompanying consolidated balance sheets of Kohl’s Corporation (the “Company“) as of February 1, 2020 and February 2, 2019, the related consolidated statements of income, changes in shareholders’ equity and cash flows, for each of the three years in the period ended February 1, 2020, and the related notes (collectively referred to as the “consolidated financial statements“). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company at February 1, 2020 and February 2, 2019, and the results of its operations and its cash flows for each of the three years in the period ended February 1, 2020, in conformity with U.S. generally accepted accounting principles. We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company’s internal control over financial reporting as of February 1, 2020, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) and our report dated March 18, 2020 expressed an unqualified opinion thereon. Adoption of ASC 842 Leases As discussed in Note 3 to the consolidated financial statements, the Company changed its method of accounting for leases in the year ended February 1, 2020 due to the adoption of ASC 842 Leases. See below for discussion of our related critical audit matter. Basis for Opinion These financial statements are the responsibility of the Company‘s management. Our responsibility is to express an opinion on the Company‘s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures include examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion. 35 Table of Contents Critical Audit Matters The critical audit matters communicated below are matters arising from the current period audit of the financial statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate. Adoption of New Leases Standard Description of the Critical Audit Matter How We Addressed the Matter in Our Audit As discussed above, on February 3, 2019, the Company adopted ASC 842 Leases (ASC 842). Among other things, the new standard requires the Company to recognize a right of use asset and a lease liability on the balance sheet for leases. It also changes the presentation and timing of lease-related expenses. As discussed in Note 3 of the consolidated financial statements, the adoption of ASC 842 resulted in an increase to its assets of $2.24 billion, an increase in its liabilities of $2.15 billion and an increase to retained earnings of $88 million. The impact to net income for the fiscal year ended February 1, 2020 is immaterial. Auditing management’s adoption of ASC 842 was complex and judgmental due to the number of leased assets, unique terms across the lease population and overall materiality of its leased assets. In addition, the calculation of the right of use asset and lease liability includes estimations of the Company’s incremental borrowing rate (IBR), which can have a material impact on the recorded amounts. We obtained an understanding, evaluated the design, and tested the operating effectiveness of controls over management’s evaluation of the completeness and accuracy of the lease population, calculation of the transition adjustment, development of the accounting policies, and evaluation of disclosure requirements related to ASC 842. To test the right of use assets and lease liabilities recorded by the Company upon adoption of ASC 842 our audit procedures included, among others, testing the completeness of the lease population where we obtained and inspected management surveys which were provided to each business unit to identify whether all leases were included in the lease population and evaluated the results. In addition, we obtained and inspected the detail of service contracts that management evaluated for potential inclusion as leases. We tested the Company’s calculation of its right of use assets and lease liabilities and compared the data (e.g., the term of the contract at inception or modification, the remaining term of the contract including reasonably certain renewal periods as of the evaluation date and the remaining minimum rental payments as of the evaluation date) to the underlying contracts. We recalculated the transition adjustments for a sample of leases based on the relevant practical expedients selected by the Company. We evaluated the key assumptions used by management to determine its right of use assets and lease liabilities, which included evaluating the methodology used to calculate the secured incremental borrowing rate and testing the IBR calculation. We tested the data used in the calculation of the transition adjustment by agreeing inputs to source documents and performed procedures to test whether the transition adjustment was calculated in accordance with ASC 842. We reviewed the Company’s disclosures for appropriateness and compared amounts disclosed to management’s underlying support. 36 Table of Contents Description of the Critical Audit Matter Merchandise Inventories At February 1, 2020, the Company’s merchandise inventories balance was $3.5 billion. As described in Note 1 to the consolidated financial statements, merchandise inventories are valued at the lower of cost or market using the retail inventory method (“RIM”). Under RIM, the valuation of inventory at cost and the resulting gross margins are calculated by applying a cost-to-retail ratio to the retail value of inventory. RIM is an averaging method that has been widely used in the retail industry due to its practicality. The use of RIM results in inventory valued at lower of cost or market since permanent markdowns are taken as a reduction to the retail value of inventories. The calculation of inventory under RIM includes a number of inputs including the retail value of inventory and adjustments to inventory costs such as markdown allowances, shrinkage, volume rebates and permanent markdowns. As a result of the number of inputs, the relatively higher level of automation impacting the inventory process, and the involvement of multiple software applications used to capture the high volume of transactions processed by the Company, auditing inventory requires extensive audit effort. In addition, the inventory process is supported by a number of automated and IT dependent controls that elevate the importance of the IT general controls that support the underlying software applications including those developed by the Company. How We Addressed the Matter in Our Audit We obtained an understanding, evaluated the design and tested the operating effectiveness of controls over the Company’s inventory process, including the RIM calculation and underlying IT general controls, and controls over the data transfers between applications. Our substantive audit procedures included, among others, evaluating the key inputs into the RIM calculation, including purchases, sales, shrinkage, vendor allowances and markdowns. Our testing included agreeing data back to source information including third party vendor invoices, third party inventory count information, and cash receipts. We also performed analytical procedures including margin analysis, analytics with respect to key inventory metrics such as shrinkage, turns and store inventory in conjunction with analysis related to markdowns and purchase price adjustments. /s/ Ernst & Young LLP We have served as the Company’s auditor since 1986. Milwaukee, Wisconsin March 18, 2020 37 KOHL’S CORPORATION CONSOLIDATED BALANCE SHEETS February 1, 2020 February 2, 2019 Table of Contents (Dollars in Millions) Assets Current assets: Cash and cash equivalents Merchandise inventories Other Total current assets Property and equipment, net Operating leases Other assets Total assets Liabilities and Shareholders’ Equity Current liabilities: Accounts payable Accrued liabilities Income taxes payable Current portion of: Finance lease and financing obligations Operating leases Total current liabilities Long-term debt Finance lease and financing obligations Operating leases Deferred income taxes Other long-term liabilities Shareholders’ equity: Common stock - 375 and 374 million shares issued Paid-in capital Treasury stock, at cost, 219 and 211 million shares Retained earnings Total shareholders’ equity Total liabilities and shareholders’ equity $ $ $ $ $ 723 $ 3,537 389 4,649 7,352 2,391 163 14,555 $ 1,206 $ 1,233 48 124 158 2,769 1,856 1,367 2,619 260 234 4 3,272 (11,571 ) 13,745 5,450 $ 14,555 $ 934 3,475 426 4,835 7,428 — 206 12,469 1,187 1,364 64 115 — 2,730 1,861 1,523 — 184 644 4 3,204 (11,076 ) 13,395 5,527 12,469 See accompanying Notes to Consolidated Financial Statements 38 Table of Contents KOHL’S CORPORATION CONSOLIDATED STATEMENTS OF INCOME (Dollars in Millions, Except per Share Data) Net sales Other revenue Total revenue Cost of merchandise sold Operating expenses: Selling, general and administrative Depreciation and amortization Impairments, store closing and other costs Operating income Interest expense, net (Gain) loss on extinguishment of debt Income before income taxes Provision for income taxes Net income Net income per share: Basic Diluted 2019 2018 2017 18,885 $ 1,089 19,974 12,140 19,167 $ 1,062 20,229 12,199 5,705 917 113 1,099 207 (9 ) 901 210 691 $ 4.39 $ 4.37 $ 5,601 964 104 1,361 256 63 1,042 241 801 $ 4.88 $ 4.84 $ 19,036 1,048 20,084 12,176 5,501 991 — 1,416 299 — 1,117 258 859 5.14 5.12 $ $ $ $ See accompanying Notes to Consolidated Financial Statements 39 Table of Contents KOHL’S CORPORATION CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY (Dollars in Millions, Except per Share Data) Common stock Balance, beginning of period Stock options and awards Balance, end of period Paid-in capital Balance, beginning of period Stock options and awards Balance, end of period Treasury stock Balance, beginning of period Treasury stock purchases Stock options and awards Dividends paid Balance, end of period Accumulated other comprehensive loss (a) Balance, beginning of period Other comprehensive income Balance, end of period Retained earnings Balance, beginning of period Change in accounting standard (b) Net earnings Dividends paid Balance, end of period Total shareholders' equity, end of period  Common stock Shares, beginning of period Stock options and awards Shares, end of period Treasury stock Shares, beginning of period Treasury stock purchases Shares, end of period Total shares outstanding, end of period  $ $ $ $ $ $ $ $ $ $ $ 2019 2018 2017 4 $ — 4 $ 4 $ — 4 $ 4 — 4 3,204 $ 68 3,272 $ 3,078 $ 126 3,204 $ 3,003 75 3,078 (11,076 ) $ (470 ) (31 ) 6 (11,571 ) $ (10,651 ) $ (396 ) (34 ) 5 (11,076 ) $ — $ — — $ (11 ) $ 11 — $ 13,395 $ 88 691 (429 ) 13,745 $ 12,999 $ — 801 (405 ) 13,395 $ (10,338 ) (306 ) (14 ) 7 (10,651 ) (14 ) 3 (11 ) 12,515 — 859 (375 ) 12,999 5,450 $ 5,527 $ 5,419 374 1 375 (211 ) (8 ) (219 ) 156 373 1 374 (205 ) (6 ) (211 ) 163 371 2 373 (197 ) (8 ) (205 ) 168 Dividends paid per common share (a) 2.20 Includes loss on interest rate derivative and reclassification adjustment for interest expense included in net income. Tax effects of interest rate derivatives were $1 million in 2018 and $2 million in 2017. 2.44 $ 2.68 $ $ (b) Adoption of new lease accounting standard in 2019, refer to Note 3. See accompanying Notes to Consolidated Financial Statements 40 Table of Contents KOHL’S CORPORATION CONSOLIDATED STATEMENTS OF CASH FLOWS (Dollars in Millions) Operating activities Net income Adjustments to reconcile net income to net cash provided by operating activities: Depreciation and amortization Share-based compensation Deferred income taxes Impairments, store closing and other costs (Gain) loss on extinguishment of debt Non-cash lease expense Other non-cash expense Changes in operating assets and liabilities: Merchandise inventories Other current and long-term assets Accounts payable Accrued and other long-term liabilities Income taxes Operating lease liabilities Net cash provided by operating activities Investing activities Acquisition of property and equipment Other Net cash used in investing activities Financing activities Treasury stock purchases Shares withheld for taxes on vested restricted shares Dividends paid Reduction of long-term borrowing Premium paid on redemption of debt Finance lease and financing obligation payments Proceeds from stock option exercises Proceeds from financing obligations Net cash used in financing activities Net (decrease) increase in cash and cash equivalents Cash and cash equivalents at beginning of period Cash and cash equivalents at end of period Supplemental information Interest paid, net of capitalized interest Income taxes paid Property and equipment acquired through: Finance lease liabilities Operating lease liabilities Financing obligations 2019 2018 2017 $ 691 $ 801 $ 859 917 56 51 64 (9 ) 150 11 (51 ) 24 19 (117 ) 7 (156 ) 1,657 (855 ) 18 (837 ) (470 ) (31 ) (423 ) (6 ) — (113 ) 1 11 (1,031 ) (211 ) 934 723 $ 193 $ 172 236 106 — 964 87 (31 ) 72 63 — 18 79 72 (84 ) 67 (1 ) — 2,107 (578 ) 6 (572 ) (396 ) (34 ) (400 ) (943 ) (46 ) (126 ) 36 — (1,909 ) (374 ) 1,308 934 $ 282 $ 308 37 — 4 991 55 (61 ) — — — 2 264 (81 ) (236 ) (52 ) (50 ) — 1,691 (672 ) 23 (649 ) (306 ) (14 ) (368 ) — — (138 ) 18 — (808 ) 234 1,074 1,308 297 272 30 — 12 $ $ See accompanying Notes to Consolidated Financial Statements 41 Table of Contents 1. Business and Summary of Accounting Policies Business As of February 1, 2020, we operated 1,159 stores, a website (www.Kohls.com) and 12 FILA outlets. Our Kohl's stores and website sell moderately-priced private and national brand apparel, footwear, accessories, beauty and home products. Our Kohl's stores generally carry a consistent merchandise assortment with some differences attributable to local preferences. Our website includes merchandise which is available in our stores, as well as merchandise which is available only online. Our authorized capital stock consists of 800 million shares of $0.01 par value common stock and 10 million shares of $0.01 par value preferred stock. Consolidation The consolidated financial statements include the accounts of Kohl’s Corporation and its subsidiaries including Kohl’s, Inc., its primary operating company. All intercompany accounts and transactions have been eliminated. Accounting Period Our fiscal year ends on the Saturday closest to January 31st each year. Unless otherwise stated, references to years in these notes relate to fiscal years rather than to calendar years. The following fiscal periods are presented in these notes: Fiscal year 2019 2018 2017 Ended February 1, 2020 February 2, 2019 February 3, 2018 Number of Weeks 52 52 53 Use of Estimates The preparation of consolidated financial statements in conformity with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Actual results could differ from those estimates. Cash and Cash Equivalents In addition to money market investments, cash equivalents include commercial paper and certificates of deposit with original maturities of three months or less. We carry these investments at cost which approximates fair value. Also included in cash and cash equivalents are amounts due from credit card transactions with settlement terms of less than five days. Credit and debit card receivables included within cash were $87 million at February 1, 2020 and $89 million at February 2, 2019. Merchandise Inventories Merchandise inventories are valued at the lower of cost or market using RIM. Under RIM, the valuation of inventory at cost and the resulting gross margins are calculated by applying a cost-to-retail ratio to the retail value of inventory. RIM is an averaging method that has been widely used in the retail industry due to its practicality. The use of RIM will result in inventory being valued at the lower of cost or market since permanent markdowns are taken as a reduction of the retail value of inventories. We would record an additional reserve if the future estimated selling price is less than cost. 42 Table of Contents Property and Equipment Property and equipment consist of the following: (Dollars in Millions) Land Buildings and improvements: Owned Leased Fixtures and equipment Information technology Construction in progress Feb 1, 2020 Feb 2, 2019 $ 1,107 $ 1,110 7,869 867 1,426 2,806 279 14,354 (7,002 ) 7,352 $ 8,048 1,816 1,489 2,628 299 15,390 (7,962 ) 7,428 Total property and equipment, at cost Less accumulated depreciation and amortization Property and equipment, net $ Construction in progress includes property and equipment which is not ready for its intended use. Property and equipment are recorded at cost, less accumulated depreciation. Depreciation is calculated using the straight-line method over the estimated useful lives of the assets. Leased property and improvements to leased property are amortized on a straight-line basis over the term of the lease or useful life of the asset, whichever is less. As of February 1, 2020, we had assets held for sale of $24 million. Leases are further described in Note 3 of the Consolidated Financial Statements. The annual provisions for depreciation and amortization generally use the following ranges of useful lives: Buildings and improvements Fixtures and equipment Information technology 5-40 years 3-15 years 3-8 years Long-Lived Assets All property and equipment and other long-lived assets are reviewed for potential impairment when events or changes in circumstances indicate that the asset’s carrying value may not be recoverable. If such indicators are present, it is determined whether the sum of the estimated undiscounted future cash flows attributable to such assets is less than the carrying value of the assets. A potential impairment has occurred if projected future undiscounted cash flows are less than the carrying value of the assets. We recorded impairments of $73 million in 2019 and $72 million in 2018 in Impairments, store closing and other costs. Restructure Reserve The following table summarizes changes in the restructure reserve during 2019: (Dollars in Millions) Balance - February 2, 2019 Payments and reversals Additions Balance - February 1, 2020 Severance 31 (34 ) 30 27 $ $ Charges related to corporate restructuring efforts are recorded in Impairments, store closing and other costs. 43 Table of Contents Accrued Liabilities Accrued liabilities consist of the following: (Dollars in Millions) Gift cards and merchandise return cards Sales, property and use taxes Payroll and related fringe benefits Credit card liabilities Accrued capital Other Accrued liabilities $ $ Feb 1, 2020 Feb 2, 2019 334 $ 182 101 84 104 428 1,233 $ 330 160 154 122 117 481 1,364 Self-Insurance We use a combination of insurance and self-insurance for a number of risks. We retain the initial risk of $500,000 per occurrence in workers’ compensation claims and $250,000 per occurrence in general liability claims. We record reserves for workers’ compensation and general liability claims which include the total amounts that we expect to pay for a fully developed loss and related expenses, such as fees paid to attorneys, experts and investigators. We are fully self-insured for employee-related health care benefits, a portion of which is paid by our associates. We use a third-party actuary to estimate the liabilities associated with workers’ compensation, general liability and employee-related health care risks. These liabilities include amounts for both reported claims and incurred, but not reported losses. The total liabilities, net of collateral held by third parties, for these risks were $79 million as of February 1, 2020 and $68 million as of February 2, 2019. For property losses we are subject to a $5 million self-insured retention (“SIR”). Maintenance deductibles (retained amount) apply in addition to the SIR as follows: for catastrophic claims such as earthquakes, floods and windstorms, the maintenance deductible varies from 2-5% of the insurance claim. Similarly, for other standard claims, such as fire and building damages, the maintenance deductible of $250,000 applies per occurrence for the property loss. All maintenance deductibles erode the $5 million SIR. Once the SIR is incurred the maintenance deductibles apply. Treasury Stock We account for repurchases of common stock and shares withheld in lieu of taxes when restricted stock vests using the cost method with common stock in treasury classified in the Consolidated Balance Sheets as a reduction of shareholders’ equity. Revenue Recognition Net Sales Net sales includes revenue from the sale of merchandise and shipping revenues. Net sales are recognized when merchandise is received by the customer and we have fulfilled all performance obligations. We do not have any sales that are recorded as commissions. 44 Table of Contents The following table summarizes net sales by line of business: $ 2019 2018 (1) (Dollars in Millions) Women's Men's Home Children's Footwear Accessories Net Sales (1) Certain businesses do not agree to previously reported amounts due to changes in category classification. 5,289 $ 4,072 3,579 2,437 1,822 1,686 18,885 $ 5,436 $ 4,075 3,675 2,436 1,846 1,699 19,167 $ 5,436 3,994 3,660 2,404 1,820 1,722 19,036 2017 (1) $ We maintain various rewards programs whereby customers earn rewards based on their spending and other promotional activities. The rewards are typically in the form of dollar-off discounts which can be used on future purchases. These programs create performance obligations which require us to defer a portion of the original sale until the rewards are redeemed. Sales are recorded net of returns. At the end of each reporting period, we record a reserve based on historical return rates and patterns which reverses sales that we expect to be returned in the following period. Revenue from the sale of Kohl's gift cards is recognized when the gift card is redeemed. Unredeemed gift card and merchandise return card liabilities totaled $334 million as of February 1, 2020 and $330 million as of February 2, 2019. Revenue of $189 million was recognized during 2019 from the February 1, 2019 balance. Net sales do not include sales tax as we are considered a pass-through conduit for collecting and remitting sales taxes. Other Revenue Other revenue consists primarily of revenue from our credit card operations, unredeemed gift cards and merchandise return cards (breakage), and other non-merchandise revenues. Revenue from credit card operations includes our share of the finance charges and interest fees, less charge-offs of the Kohl’s credit card pursuant to the Private Label Credit Card Program Agreement. Expenses related to our credit card operations are reported in SG&A. Revenue from unredeemed gift cards and merchandise return cards (breakage) is recorded in proportion and over the time period the cards are actually redeemed. 45 Table of Contents Cost of Merchandise Sold and Selling, General and Administrative Expenses The following table illustrates the primary costs classified in Cost of Merchandise Sold and Selling, General and Administrative Expenses: Cost of Merchandise Sold • Total cost of products sold including product development costs, net of vendor payments other than reimbursement of specific, incremental and identifiable costs • Inventory shrink • Markdowns Selling, General and Administrative Expenses • Compensation and benefit costs including: • Stores • Corporate headquarters, including buying and merchandising • Distribution centers • Occupancy and operating costs of our retail, • Freight expenses associated with moving distribution and corporate facilities merchandise from our vendors to our distribution centers • Shipping expenses for digital sales • Terms cash discount • Depreciation of product development facilities and equipment • Expenses related to our Kohl’s credit card operations • Freight expenses associated with moving merchandise from our distribution centers to our retail stores and between distribution and retail facilities • Marketing expenses, offset by vendor payments for reimbursement of specific, incremental and identifiable costs • Other non-operating revenues and expenses The classification of these expenses varies across the retail industry. Vendor Allowances We receive consideration for a variety of vendor-sponsored programs, such as markdown allowances, volume rebates, and promotion and marketing support. The vendor consideration is recorded as earned either as a reduction of inventory costs or Selling, General and Administrative Expenses. Promotional and marketing allowances are intended to offset our marketing costs to promote vendors’ merchandise. Markdown allowances and volume rebates are recorded as a reduction of inventory costs. Fair Value Fair value measurements are required to be classified and disclosed in one of the following pricing categories: Level 1: Financial instruments with unadjusted, quoted prices listed on active market exchanges. Level 2: Financial instruments lacking unadjusted, quoted prices from active market exchanges, including over-the-counter traded financial instruments. The prices for the financial instruments are determined using prices for recently traded financial instruments with similar underlying terms as well as directly or indirectly observable inputs, such as interest rates and yield curves that are observable at commonly quoted intervals. Level 3: Financial instruments that are not actively traded on a market exchange. This category includes situations where there is little, if any, market activity for the financial instrument. The prices are determined using significant unobservable inputs or valuation techniques. Current assets and liabilities are reported at cost, which approximates fair value. Cash and cash equivalents are classified as Level 1 as carrying value approximates fair value because maturities are less than three months. 46 Table of Contents Marketing Marketing costs are expensed when the marketing is first seen. Marketing costs, net of related vendor allowances, are as follows: (Dollars in Millions) Gross marketing costs Vendor allowances Net marketing costs Net marketing costs as a percent of total revenue $ $ 2019 2018 2017 1,156 $ (130 ) 1,026 $ 5.1 % 1,133 $ (143 ) 990 $ 4.9 % 1,124 (138 ) 986 4.9 % Income Taxes Income taxes are accounted for under the asset and liability method. Under this method, deferred tax assets and liabilities are recorded based on differences between the amounts of assets and liabilities recognized for financial reporting purposes and such amounts recognized for income tax purposes. Deferred tax assets and liabilities are calculated using the enacted tax rates and laws that are expected to be in effect when the differences are expected to reverse. We establish valuation allowances for deferred tax assets when we believe it is more likely than not that the asset will not be realizable for tax purposes. We recognize interest and penalty expense related to unrecognized tax benefits in our provision for income tax expense. Net Income Per Share Basic net income per share is net income divided by the average number of common shares outstanding during the period. Diluted net income per share includes incremental shares assumed for share-based awards. The information required to compute basic and diluted net income per share is as follows: (Dollars and Shares in Millions, Except per Share Data) Numerator—net income Denominator—weighted average shares Basic Impact of dilutive share-based awards Diluted Anti-dilutive shares/warrants Net income per share: Basic Diluted Share-Based Awards 2019 2018 2017 $ 691 $ 801 $ 157 1 158 1 4.39 $ 4.37 $ 164 1 165 — 4.88 $ 4.84 $ $ $ 859 167 1 168 2 5.14 5.12 Stock-based compensation expense is generally recognized on a straight-line basis over the vesting period based on the fair value of awards which are expected to vest. The fair value of all share-based awards is estimated on the date of grant. 47 Table of Contents Recent Accounting Pronouncements The following table provides a brief description of issued, but not yet effective, accounting standards: Standard Cloud Computing (ASU 2018-15) Issued August 2018 Effective Q1 2020 Current Expected Credit Losses (ASU 2016-13) Issued June 2016 Effective Q1 2020 Income Taxes (ASU 2019-12) Issued December 2019 Effective Q1 2021 g Description Under the new standard, implementation costs related to a cloud computing arrangement will be deferred or expensed as incurred, in accordance with the existing internal-use software guidance for similar costs. The new standard also prescribes the balance sheet, income statement, and cash flow classification of the capitalized implementation costs and related amortization expense. Under the new standard, credit losses for financial assets measured at amortized cost should be determined based on the total current expected credit losses over the life of the financial asset or group of financial assets. The amendments will be applied using a modified retrospective approach with a cumulative-effect adjustment through retained earnings as of the beginning of the fiscal year upon adoption as required. The new standard is designed to simplify the accounting for income taxes by removing certain exceptions to the general principles as outlined in U.S. GAAP. Effect on our Financial Statements We are evaluating the impact of the new standard and consider it to be generally consistent with our current accounting for cloud computing arrangements. We do not expect adoption will have a material impact on our financial statements. We are evaluating the impact of the new standard, but believe it will not have a material impact on our financial statements. We do not expect revenue from our credit card operation will be materially impacted by the adoption of this standard. We are evaluating the impact of the new standard on our financial statements. 48 Table of Contents 2. Debt Long-term debt includes the following unsecured senior debt: Maturity (Dollars in Millions) 2023 2023 2025 2029 2033 2037 2045 Outstanding long-term debt Unamortized debt discounts and deferred financing costs Long-term debt Effective interest rate Effective Rate Coupon Rate Feb 1, 2020 Feb 2, 2019 Outstanding 3.25 % 4.78 % 4.25 % 7.36 % 6.05 % 6.89 % 5.57 % 3.25 % $ 4.75 % 4.25 % 7.25 % 6.00 % 6.88 % 5.55 % $ 350 $ 184 650 42 113 101 427 1,867 (11 ) 1,856 $ 4.74 % 350 184 650 42 113 101 433 1,873 (12 ) 1,861 4.74 % The estimated fair value of our long-term debt was $2.0 billion at February 1, 2020 and $1.8 billion at February 2, 2019, and would be classified as Level 1, financial instruments with unadjusted, quoted prices listed on active market exchanges. In 2019, we amended and extended our existing credit facility with various lenders which provides for a $1.0 billion senior unsecured five-year revolving credit facility that will mature in July 2024. No amounts were outstanding on the credit facility at February 2, 2020 or February 1, 2019. We also reduced our outstanding debt by $6 million through repurchases of our notes on the open market. Our various debt agreements contain covenants including limitations on additional indebtedness and certain financial tests. As of February 1, 2020, we were in compliance with all covenants of the various debt agreements. We also had outstanding trade letters of credit totaling approximately $50 million at February 1, 2020 issued under uncommitted lines with two banks. 3. Leases Effective February 3, 2019 (the “adoption date”), we adopted ASC 842 Leases (the “new standard”). The new standard requires lessees to recognize a liability for lease obligations and a corresponding right of use asset on the balance sheet. The guidance also requires disclosure of key information about leasing arrangements that is intended to give financial statement users the ability to assess the amount, timing and potential uncertainty of cash flows related to leases. We adopted the new standard using a modified retrospective transition method and applied the transition provisions at the beginning of the period of adoption through a cumulative-effect adjustment to retained earnings. We did not restate prior period financial statements. The new standard includes several transition practical expedients that were available to reduce the burden of implementing the standard.  We elected the package of practical expedients, which among other things, allowed us to carry forward our historical lease classifications.  We did not elect the hindsight practical expedient which would have allowed us to revisit key assumptions, such as lease term, that were made when we originally entered into the lease. 49 Table of Contents The following table summarizes changes in our Consolidated Balance Sheet upon adoption of the new standard: (Dollars in Millions) Assets Property and equipment, net Operating leases Other assets Total assets Liabilities and Shareholders' Equity Finance lease and financing obligations Operating leases Accrued and other liabilities Deferred taxes Shareholders' equity $ (174 ) (a) 2,446 (b) (32 ) (c) $ 2,240 $ (237 ) (a) 2,771 (b) (413 ) (c) 31 (d) 88 (d) Total liabilities and shareholders' equity $ 2,240 (a) The reductions are primarily due to historical failed sale-leaseback and build-to-suit arrangements where we were deemed the owner for accounting purposes. In accordance with ASC 842 transition provisions, they became operating or finance leases. (b) The increases include land and other operating leases which were not previously recorded on our balance sheet or were previously recorded as financing obligations. (c) The reductions are primarily due to the reclassification of lease-related assets and liabilities such as straight-line rent and reserves for closed stores to operating lease assets and liabilities. (d) The cumulative effect of lease adjustments, net of the deferred tax impact, was recorded as an adjustment to retained earnings. In addition, retained earnings includes a $26 million lease impairment charge. These adjustments represent non-cash activities for Statement of Cash Flow purposes. The adoption of the new lease accounting standard did not have a material impact on our net income. Finance and Operating Leases We lease certain property and equipment used in our operations. Some of our store leases include additional rental payments based on a percentage of sales over contractual levels or which are adjusted periodically for inflation. Our typical store lease has an initial term of 20 to 25 years and four to eight five-year renewal options. Lease assets represent our right to use an underlying asset for the lease term. Lease assets are recognized at commencement date based on the value of the lease liability and are adjusted for any lease payments made to the lessor at or before commencement date, minus any lease incentives received and any initial direct costs incurred by the lessee. Lease liabilities represent our contractual obligation to make lease payments. At the commencement date, the lease liabilities equal the present value of minimum lease payments over the lease term. As the implicit interest rate is not readily identifiable in our leases, we estimate our collateralized borrowing rate to calculate the present value of lease payments. For leases that commenced prior to the adoption date, we used the February 3, 2019 rate for a term consistent with the original lease term for operating leases and the rate on the lease commencement date for finance leases. For leases with terms of 12 months or less, we elected the practical expedient to exclude them from the balance sheet and recognize expense on a straight-line basis over the lease term. For leases beginning, modified, or reassessed in 2019 and later, we elected the practical expedient to combine lease and non-lease components. 50 Table of Contents The following tables summarize our operating and finance leases and where they are presented in our Consolidated Financial Statements: Consolidated Balance Sheet Classification February 1, 2020 (Dollars in Millions) Assets Operating leases Finance leases Total operating and finance leases Liabilities Current Operating leases Finance leases Noncurrent Operating leases Finance leases Total operating and finance leases Operating leases Property and equipment, net Current portion of operating leases Current portion of finance lease and financing obligations Operating leases Finance lease and financing obligations Consolidated Statement of Income (Dollars in Millions) Operating leases Finance leases Amortization of leased assets Interest on lease liabilities Total operating and finance leases Classification Selling, general, and administrative Depreciation and amortization Interest expense, net Rent expense charged to operations was $301 million for 2018 and $293 million for 2017. Consolidated Statement of Cash Flows (Dollars in Millions) Cash paid for amounts included in the measurement of lease liabilities Operating cash flows from operating leases Operating cash flows from finance leases Financing cash flows from finance leases The following table summarizes future lease payments by fiscal year: $ $ $ $ 2,391 672 3,063 158 88 2,619 877 3,742 2019 314 72 98 484 320 98 76 2019 $ (Dollars in Millions) 2020 2021 2022 2023 2024 After 2024 Total lease payments Amount representing interest Lease liabilities Operating Leases February 1, 2020 Finance Leases $ $ 303 $ 303 291 276 241 3,426 4,840 (2,063 ) 2,777 $ 181 $ 162 145 124 110 1,750 2,472 (1,507 ) 965 $ Total 484 465 436 400 351 5,176 7,312 (3,570 ) 3,742 51 Table of Contents Total lease payments include $3.0 billion related to options to extend operating lease terms that are reasonably certain of being exercised and $1.5 billion related to options to extend finance lease terms that are reasonably certain of being exercised, and excludes $16.5 million of legally binding lease payments for leases signed, but not yet commenced. The following table summarizes weighted-average remaining lease term and discount rates: Weighted-average remaining term (years) Operating leases Finance leases Weighted-average discount rate Operating leases Finance leases February 1, 2020 20 17 6 % 11 % Financing Obligations Historical failed sale-leasebacks that did not qualify for sale-leaseback accounting upon adoption of ASC 842 continue to be accounted for as financing obligations. The following tables summarize our financing obligations and where they are presented in our Consolidated Financial Statements: (Dollars in Millions) Classification February 1, 2020 Consolidated Balance Sheet Assets Financing obligations Liabilities Current Noncurrent Total financing obligations Property and equipment, net Current portion of finance lease and financing obligations Finance lease and financing obligations Consolidated Statement of Income (Dollars in Millions) Amortization of financing obligation assets Interest on financing obligations Total financing obligations Classification Depreciation and amortization Interest expense, net Consolidated Statement of Cash Flows (Dollars in Millions) Cash paid for amounts included in the measurement of financing obligations Operating cash flows from financing obligations Financing cash flows from financing obligations Other financing obligations cash activity Proceeds from financing obligations (Gain) on extinguishment of debt $ $ $ $ $ 76 36 490 526 11 37 48 37 37 11 (9 ) 2019 2019 In 2019, we purchased leased equipment that was accounted for as a financing obligation resulting in recognition of a $9 million gain on extinguishment of debt. 52 Table of Contents The following table summarizes future financing obligation payments by fiscal year: (Dollars in Millions) 2020 2021 2022 2023 2024 After 2024 Total financing obligations payments Non-cash gain on future sale of property Amount representing interest Financing obligation liability February 1, 2020 69 71 68 66 60 197 531 225 (230 ) 526 $ $ Total payments exclude $16 million of legally binding payments for contracts signed, but not yet commenced. The following table summarizes the weighted-average remaining term and discount rate for financing obligations: Weighted-average remaining term (years) Weighted-average discount rate February 1, 2020 9 7 % 4. Benefit Plans We have a defined contribution savings plan covering all full-time and certain part-time associates. Participants in this plan may invest up to 99% of their base compensation, subject to certain statutory limits. We match 100% of the first 5% of each participant’s contribution, subject to certain statutory limits. We also offer a non-qualified deferred compensation plan to a group of executives which provides for pre-tax compensation deferrals up to 75% of salary and 100% of bonus. Deferrals and credited investment returns are 100% vested. The total costs for these benefit plans were $51 million for 2019, $50 million for 2018, and $49 million for 2017. 5. Income Taxes Deferred income taxes consist of the following: (Dollars in Millions) Deferred tax liabilities: Property and equipment Lease assets Merchandise inventories Total deferred tax liabilities Deferred tax assets: Lease obligations Accrued and other liabilities, including stock-based compensation Accrued step rent liability Federal benefit on state tax reserves Total deferred tax assets Net deferred tax liability 53 Feb 1, 2020 Feb 2, 2019 $ $ 611 816 76 1,503 1,110 121 — 30 1,261 $ 242 $ 756 — 73 829 425 136 79 29 669 160 Table of Contents Deferred tax assets included in other long-term assets totaled $18 million as of February 1, 2020 and $24 million as of February 2, 2019. The components of the provision for income taxes were as follows: (Dollars in Millions) Current federal Current state Deferred federal Deferred state Provision for income taxes $ $ 2019 2018 2017 128 $ 31 60 (9 ) 210 $ 229 $ 43 (36 ) 5 241 $ 299 26 (86 ) 19 258 On December 22, 2017, H.R. 1, originally the Tax Cuts & Jobs Act, was signed into law making significant changes to the Internal Revenue Code. Changes include a corporate rate decrease from 35% to 21%, effective January 1, 2018, as well as a variety of other changes including the acceleration of expensing of certain business assets and reductions in the amount of executive pay that could qualify as a tax deduction. On December 22, 2017, Staff Accounting Bulletin No. 118 was issued to address the application of U.S. GAAP in situations when a registrant does not have the necessary information available, prepared or analyzed in reasonable detail to complete the accounting for certain income tax effects of the Act. As of December 22, 2018, all impacts of the Act were analyzed and recorded. Adjustments recorded in 2018 were not material. The effective tax rate differs from the amount that would be provided by applying the statutory U.S. corporate tax rate due to the following items: Provision at statutory rate State income taxes, net of federal tax benefit Re-measurement of deferred tax assets and liabilities Other federal tax credits Other Provision for income taxes 2019 2018 2017 21.0 % 21.0 % 3.2 — (1.2 ) 0.3 23.3 % 3.8 — (1.0 ) (0.6 ) 23.2 % 33.7 % 1.0 (10.9 ) (0.7 ) — 23.1 % The re-measurement of deferred tax assets and liabilities in 2017 includes the following impacts:  Revaluation of deferred taxes that existed on December 22, 2017, the enactment date of the Act.  Deferred taxes that were created after December 22, 2017. These items were deducted at the federal statutory rate of 33.7%, but will reverse at the 21% rate. We have analyzed filing positions in all of the federal and state jurisdictions where we are required to file income tax returns, as well as all open tax years in these jurisdictions. The federal returns subject to examination are the 2008 through 2019 tax years, excluding the 2014 tax year. State returns subject to examination vary depending upon the state. Generally, 2015 through 2019 tax years are subject to state examination. The earliest state open period is 2007. Certain states have proposed adjustments, which we are currently appealing. If we do not prevail on our appeals, we do not anticipate that the adjustments would result in a material change in our financial position. 54 Table of Contents A reconciliation of the beginning and ending gross amount of unrecognized tax benefits is as follows: (Dollars in Millions) Balance at beginning of year Increases due to tax positions taken in prior years Increases due to tax positions taken in current year Decreases due to: Tax positions taken in prior years Settlements with taxing authorities Lapse of applicable statute of limitations Balance at end of year $ $ 2019 2018 133 $ 7 12 (14 ) — (3 ) 135 $ 135 — 13 (3 ) (3 ) (9 ) 133 Not included in the unrecognized tax benefits reconciliation above are gross unrecognized accrued interest and penalties of $35 million at February 1, 2020 and $31 million at February 2, 2019. Interest and penalty expenses were $4 million in 2019, $5 million in 2018, and $4 million in 2017. Our total unrecognized tax benefits that, if recognized, would affect our effective tax rate were $112 million as of February 1, 2020 and $110 million as of February 2, 2019. It is reasonably possible that our unrecognized tax positions may change within the next 12 months, primarily as a result of ongoing audits. While it is possible that one or more of these examinations may be resolved in the next year, it is not anticipated that a significant impact to the unrecognized tax benefit balance will occur. We have both payables and receivables for current income taxes recorded on our balance sheet. Receivables included in other current assets totaled $15 million as of February 1, 2020 and $29 million as of February 2, 2019. 6. Stock-Based Awards We currently grant share-based compensation pursuant to the Kohl’s Corporation 2017 Long-Term Compensation Plan, which provides for the granting of various forms of equity-based awards, including nonvested stock, performance share units and options to purchase shares of our common stock, to officers, key employees and directors. As of February 1, 2020, there were 9.0 million shares authorized and 8.5 million shares available for grant under the 2017 Long-Term Compensation Plan. Options and nonvested stock that are surrendered or terminated without issuance of shares are available for future grants. We also have outstanding options and other awards which were granted under previous compensation plans. Annual grants are typically made in the first quarter of the fiscal year. Grants to newly-hired and promoted employees and other discretionary grants are made periodically throughout the remainder of the year. Stock Options The majority of stock options granted to employees vest in five equal annual installments. Outstanding options granted to employees prior to 2006 have a term of up to 15 years. Outstanding options granted to employees after 2005 have a term of seven years. Outstanding options granted to directors have a term of 10 years. All stock options have an exercise price equal to the fair market value of the common stock on the date of grant. The fair value of each option award was estimated using a Black-Scholes option valuation model. 55 Table of Contents The following table summarizes our stock option activity: (Shares in Thousands) Balance at beginning of year Exercised Forfeited/expired Balance at end of year 2019 2018 2017 Weighted Average Exercise Price Shares Weighted Average Exercise Price Shares Weighted Average Exercise Price Shares 136 $ (46 ) (3 ) 87 $ 51.48 50.88 51.50 51.78 1,139 $ (1,001 ) (2 ) 136 $ 50.51 50.37 53.52 51.48 2,350 $ (359 ) (852 ) 1,139 $ 53.29 50.94 58.00 50.51 The intrinsic value of options exercised represents the excess of our stock price at the time the option was exercised over the exercise price and was $1 million in 2019, $16 million in 2018, and $3 million in 2017. The stock options outstanding as of February 1, 2020 are all exercisable. They have a weighted average remaining contractual life of 0.9 years and no intrinsic value. Our closing stock price of $42.75 on February 1, 2020 is less than the exercise price of the remaining options. Nonvested Stock Awards We have also awarded shares of nonvested common stock to eligible key employees and to our Board of Directors. Substantially all awards have restriction periods tied primarily to employment and/or service. Employee awards generally vest over five years. Director awards vest over the term to which the director was elected, generally one year. In lieu of cash dividends, holders of nonvested stock awards are granted restricted stock equivalents which vest consistently with the underlying nonvested stock awards. The fair value of nonvested stock awards is the closing price of our common stock on the date of grant. We may acquire shares from employees in lieu of amounts required to satisfy minimum tax withholding requirements upon the vesting of the employee’s unvested stock award. Such shares are then designated as treasury shares. The following table summarizes nonvested stock activity, including restricted stock equivalents issued in lieu of cash dividends: (Shares in Thousands) Balance at beginning of year Granted Vested Forfeited Balance at end of year 2019 2018 2017 Weighted Average Grant Date Fair Value Shares Weighted Average Grant Date Fair Value Shares Weighted Average Grant Date Fair Value Shares 2,601 $ 917 (1,004 ) (202 ) 2,312 $ 51.90 63.57 50.06 57.71 56.24 2,811 $ 1,086 (1,202 ) (94 ) 2,601 $ 45.60 63.25 47.69 49.08 51.90 2,163 $ 1,624 (772 ) (204 ) 2,811 $ 52.75 39.69 52.14 59.58 45.60 The aggregate fair value of awards at the time of vesting was $50 million in 2019, $57 million in 2018 and $40 million in 2017. Performance Share Units We grant performance-based share units ("performance share units") to certain executives. The performance measurement period for these performance share units is three fiscal years. The fair market value of the grants is determined using a Monte-Carlo valuation on the date of grant. 56 Table of Contents The actual number of shares which will be earned at the end of the three-year vesting periods will vary based on our cumulative financial performance over the vesting periods. The number of performance share units earned will be modified up or down based on Kohl’s Relative Total Shareholder Return against a defined peer group during the vesting periods. The payouts, if earned, will be settled in Kohl's common stock after the end of each multi-year performance periods. The following table summarizes performance share unit activity by year: 2019 2018 2017 Weighted Average Grant Date Fair Value Shares Weighted Average Grant Date Fair Value Weighted Average Grant Date Fair Value Shares Shares 1,046 $ 665 (336 ) (101 ) 1,274 $ 52.08 69.30 46.87 63.41 61.55 724 $ 365 (38 ) (5 ) 1,046 $ 46.07 66.66 78.35 46.91 52.08 512 $ 429 (106 ) (111 ) 724 $ 57.80 43.32 57.58 78.35 46.07 (Shares in Thousands) Balance at beginning of year Granted Vested Forfeited Balance at end of year Stock Warrants Effective April 18, 2019, in connection with our entry into a commercial agreement with Amazon.com Services, Inc. (“Amazon”), we issued warrants to an affiliate of Amazon, to purchase up to 1,747,441 shares of our common stock at an exercise price of $69.68, subject to customary anti-dilution provisions. The fair value was estimated to be $17.52 per warrant using a binomial lattice method. The warrants vest in five equal annual installments. The first installment vested on January 15, 2020. Total vested and unvested shares as of February 1, 2020 were 349,489 and 1,397,952, respectively. The warrants will expire on April 18, 2026. Unvested warrants will not vest if the commercial agreement is terminated, not renewed, or if no substitute written returns arrangement is entered into between the parties. Other Required Disclosures Stock-based compensation expense, other than that included in Impairments, store closing and other costs, is included in Selling, general and administrative expenses in our Consolidated Statements of Income. Stock-based compensation expense totaled $56 million for 2019, $87 million for 2018 and $55 million for 2017. At February 1, 2020, we had approximately $89 million of unrecognized share-based compensation expense, which is expected to be recognized over a weighted-average period of 1.3 years. 7. Contingencies We are subject to legal proceedings and claims arising out of the conduct of our business, including claims both by and against us. Such proceedings typically involve claims related to various forms of liability, contract disputes, allegations of violations of laws or regulations or other actions brought by us or others including our employees, consumers, competitors, suppliers or governmental agencies. We routinely assess the likelihood of any adverse outcomes related to these matters on a case by case basis, as well as the potential ranges of losses and fees. We establish accruals for our potential exposure, as appropriate, for significant claims against us when losses become probable and reasonably estimable. Where we are able to reasonably estimate a range of potential losses relating to significant matters, we record the amount within that range that constitutes our best estimate. We also disclose the nature of and range of loss for claims against us when losses are reasonably possible and material. These accruals and disclosures are determined based on the facts and circumstances related to the individual cases and require estimates and judgments regarding the interpretation of facts and laws, as well as the effectiveness of strategies or other factors beyond our control. 57 Table of Contents 8. Quarterly Financial Information (Unaudited) (Dollars and Shares in Millions, Except per Share Data) Total revenue Cost of merchandise sold Selling, general and administrative expenses (Gain) loss on extinguishment of debt Impairments, store closing and other costs Net income Basic shares Basic net income per share Diluted shares Diluted net income per share (Dollars and Shares in Millions, Except per Share Data) Total revenue Cost of merchandise sold Selling, general and administrative expenses (Gain) loss on extinguishment of debt Impairments, store closing and other costs Net income Basic shares Basic net income per share Diluted shares Diluted net income per share First Second Third Fourth 2019 4,087 $ 2,415 $ 1,275 $ — 49 $ 62 $ 161 0.38 $ 162 0.38 $ 4,430 $ 2,550 $ 1,269 $ — $ 7 241 $ 159 1.52 $ 159 1.51 $ 2018 4,625 $ 2,775 $ 1,419 $ (9 ) — $ 123 $ 156 0.79 $ 157 0.78 $ 6,832 4,400 1,742 — 57 265 154 1.72 154 1.72 First Second Third Fourth 4,208 $ 2,496 $ 1,259 $ 42 — 75 $ 165 0.46 $ 167 0.45 $ 4,570 $ 2,605 $ 1,272 $ — — 292 $ 165 1.77 $ 166 1.76 $ 4,628 $ 2,752 $ 1,375 $ — $ — $ 161 $ 164 0.98 $ 165 0.98 $ 6,823 4,345 1,694 21 104 272 162 1.68 163 1.67 $ $ $ $ $ $ $ $ $ $ $ $ $ $ Due to changes in stock prices during the year and timing of share repurchases and issuances, the sum of quarterly net income per share may not equal the annual net income per share. 9. Subsequent Events In March 2020, the World Health Organization declared the outbreak of a novel coronavirus (COVID-19) as a pandemic, which continues to spread throughout the United States. As a result, we have temporarily closed some retail locations, reduced store operating hours, and have seen a reduction in consumer traffic, all resulting in a negative impact to Company sales. While the disruption is currently expected to be temporary, there is uncertainty around the duration. Therefore, while we expect this matter to negatively impact our business, results of operations, and financial position, the related financial impact cannot be reasonably estimated at this time. As a result, the Company is leveraging its balance sheet and has fully drawn its $1 billion unsecured credit facility to increase its cash position and help preserve its financial flexibility. Item 9. Changes In and Disagreements with Accountants on Accounting and Financial Disclosures None 58 Table of Contents Item 9A. Controls and Procedures Evaluation of Disclosure Controls and Procedures Under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, we carried out an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures (the “Evaluation”) at a reasonable assurance level as of the last day of the period covered by this report. Based upon the Evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures are effective at the reasonable assurance level. Disclosure controls and procedures are defined by Rule 13a-15(e) of the Securities Exchange Act of 1934 (the "Exchange Act") as controls and other procedures that are designed to ensure that information required to be disclosed in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified by the SEC's rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed in the reports that we file or submit under the Exchange Act is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, to allow timely decisions regarding required disclosures. It should be noted that the design of any system of controls is based in part upon certain assumptions about the likelihood of future events and there can be no assurance that any design will succeed in achieving our stated goals under all potential future conditions, regardless of how remote. Management’s Annual Report on Internal Control over Financial Reporting Our management is responsible for establishing and maintaining adequate internal control over financial reporting. Our internal control system was designed to provide reasonable assurance to our management and Board of Directors regarding the preparation and fair presentation of our published financial statements. All internal control systems, no matter how well designed, have inherent limitations. Therefore, even those systems determined to be effective can provide only reasonable assurance with respect to financial statement preparation and presentation. Our management assessed the effectiveness of our internal control over financial reporting as of February 1, 2020. In making this assessment, management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”) in Internal Control—Integrated Framework (2013 Framework). Based on this assessment, our management has concluded that as of February 1, 2020, our internal control over financial reporting was effective based on those criteria. Ernst & Young LLP, an independent registered public accounting firm, has audited the Consolidated Financial Statements included in this Annual Report on Form 10-K and, as part of its audit, has issued an attestation report, included herein, on the effectiveness of our internal control over financial reporting. Changes in Internal Control Over Financial Reporting On August 4, 2019, we implemented a new enterprise resource planning (“ERP”) system resulting in certain changes in our internal control over financial reporting. This implementation became a significant component of our internal control over financial reporting. With the exception of the new ERP implementation, there were no other changes in our internal control over financial reporting during 2019 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. 59 Table of Contents Report of Independent Registered Public Accounting Firm To the Shareholders and the Board of Directors of Kohl’s Corporation Opinion on Internal Control Over Financial Reporting We have audited Kohl’s Corporation’s internal control over financial reporting as of February 1, 2020, based on criteria established the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) (the COSO criteria). In our opinion, Kohl’s Corporation (the Company) maintained, in all material respects, effective internal control over financial reporting as of February 1, 2020, based on the COSO criteria. Internal Control—Integrated Framework issued by in We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheets of the Company as of February 1, 2020 and February 2, 2019, and the related consolidated statements of income, changes in shareholders’ equity and cash flows for each of the three years in the period ended February 1, 2020, and the related notes and our report dated March 18, 2020, expressed an unqualified opinion thereon. Basis for Opinion The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s Annual Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion. Definition and Limitations of Internal Control Over Financial Reporting A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements. 60 Table of Contents Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. /s/ Ernst & Young LLP Milwaukee, Wisconsin March 18, 2020 Item 9B. Other Information None PART III Item 10. Directors, Executive Officers and Corporate Governance For information with respect to our Directors, the Board of Directors’ committees and our written code of ethics, see the applicable portions of the “Questions and Answers About our Board of Directors and Corporate Governance Matters” and “Item One: Election of Directors” sections of the Proxy Statement for our May 13, 2020 Annual Meeting of Shareholders (“our 2020 Proxy”), which information is incorporated herein by reference. Any amendment to or waiver from the provisions of the Code of Ethics that is applicable to our Chief Executive Officer, Chief Financial Officer or other key finance associates will be disclosed on the “Corporate Governance” portion of http://corporate.kohls.com. We intend to satisfy our disclosure requirements under item 5.05 of form 8-K regarding any amendments or waivers by posting such information at this location or our website. See also Item 4A, Executive Officers of Part 1. Item 11. Executive Compensation See the information provided in the applicable portions of the “Questions and Answers About our Board of Directors and Corporate Governance Matters” and “Item One: Election of Directors” sections of our 2020 Proxy, including the "Compensation Committee Report" and "Compensation Discussion & Analysis", which information is incorporated herein by reference. Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters See the information provided in the “Security Ownership of Certain Beneficial Owners, Directors and Management” section of our 2020 Proxy, which information is incorporated herein by reference. 61 Table of Contents The following table includes shares of common stock outstanding and available for issuance under our existing equity compensation plans as of February 1, 2020: Plan Category (a) Number of Securities to be Issued Upon Exercise of Outstanding Options, Warrants and Rights (b) Weighted-Average Exercise Price of Outstanding Options, Warrants and Rights (c) Number of Securities Remaining Available for Future Issuance Under Equity Compensation Plans (excluding securities reflected in column (a)) Equity compensation plans approved by security holders Equity compensation plans not approved by security holders(1) Total (a) All of our existing equity compensation plans have been approved by shareholders. — 87,359 87,359 $ $ 51.78 — 51.78 8,465,402 — 8,465,402 Item 13. Certain Relationships and Related Transactions, and Director Independence See the information provided in the “Independence Determinations & Related Person Transactions” section of our 2020 Proxy, which information is incorporated herein by reference. Item 14. Principal Accounting Fees and Services See the information provided in the “Fees Paid to Ernst & Young” section of our 2020 Proxy, which information is incorporated herein by reference. 62 Table of Contents PART IV Item 15. Exhibits and Financial Statement Schedules Documents filed as part of this report 1. Consolidated Financial Statements: See Index to Consolidated Financial Statements, the Report of Independent Registered Public Accounting Firm and the Consolidated Financial Statements, in Part II, Item 8 of this Form 10-K. 2. Financial Statement Schedule: All schedules have been omitted as they are not applicable. 3. Exhibits: Exhibit 3.1 3.2 4.1 Description Document if Incorporated by Reference Amended and Restated Articles of Incorporation of the Company Amended and Restated Bylaws of the Company Exhibit 3.1 of the Company’s Current Report on Form 8-K filed on May 16, 2011 Exhibit 3.1 of the Company’s Current Report on Form 8-K filed on November 13, 2015 Exhibit 4.1 of the Company's Current Report on Form 8-K filed on July 25, 2019 Third Amended and Restated Credit Agreement dated as of July 25, 2019 by and among the Company, the various lenders party thereto, Wells Fargo Bank, National Association, as Administrative Agent, a Swing Line Lender and an Issuing Bank, Bank of America, N.A., JPMorgan Chase Bank, N.A., MUFG Bank, Ltd. and U.S. Bank National Association, as Syndication Agents, Swing Line Lenders, and Issuing Banks, and Capital One, N.A., Goldman Sachs Bank USA and Morgan Stanley Senior Funding, Inc., as Documentation Agents, and Wells Fargo Securities, LLC, BofA Securities, Inc., JP Morgan Chase Bank, N.A., MUFG Bank, Ltd., and U.S. Bank National Association, as Joint Lead Arrangers and Bookrunners 4.2 Certain other long-term debt is described in Note 2 of the Notes to Consolidated Financial Statements. The Company agrees to furnish to the Commission, upon request, copies of any instruments defining the rights of holders of any such long-term debt described in Note 3 and not filed herewith. 4.3 Warrant to Purchase Common Stock 4.4 Description of registrant's securities 10.1 Private Label Credit Card Program Agreement dated as of August 11, 2010 by and between Kohl’s Department Stores, Inc. and Capital One, National Association 10.2 Amendment to Private Label Credit Card Program Agreement dated as of May 13, 2014 by and between Kohl's Department Stores, Inc. and Capital One, National Association Exhibit 4.1 of the Company's Current Report on Form 8-K filed on April 23, 2019 Exhibit 10.1 of the Company’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 2010 Exhibit 10.2 of the Company's Quarterly Report on Form 10-Q for the fiscal quarter ended May 3, 2014 10.3 Amended and Restated Executive Deferred Exhibit 10.1 of the Company’s Annual Report Compensation Plan* on Form 10-K for the fiscal year ended February 1, 2003 10.4 Kohl’s Corporation 2005 Deferred Compensation Plan, Exhibit 10.4 of the Company’s Annual Report as amended and restated effective January 1, 2005* on Form 10-K for the fiscal year ended January 28, 2006 63 Table of Contents Exhibit 10.5 Summary of Executive Medical Plan* Description Document if Incorporated by Reference Exhibit 10.6 of the Company’s Annual Report on Form 10-K for the fiscal year ended January 29, 2005 10.6 Summary of Executive Life and Accidental Death and Exhibit 10.7 of the Company’s Annual Report Dismemberment Plans* 10.7 Kohl’s Corporation Annual Incentive Plan* on Form 10-K for the fiscal year ended January 29, 2005 Annex B to the Proxy Statement on Schedule 14A filed on March 24, 2016 in connection with the Company’s 2016 Annual Meeting of Shareholders 10.8 1997 Stock Option Plan for Outside Directors* Exhibit 4.4 of the Company's registration statements on Form S-8 (File No. 333-26409), filed on May 2, 1997 10.9 Amended and Restated 2003 Long-Term Compensation Exhibit 10.1 of the Company's Quarterly Plan* Report on Form 10-Q for the fiscal quarter ended August 2, 2008 10.10 Kohl’s Corporation 2010 Long-Term Compensation Plan* Annex A to the Proxy Statement on Schedule 14A filed on March 24, 2016 in connection with the Company’s 2016 Annual Meeting 10.11 Form of Executive Performance Share Agreement Exhibit 99.1 of the Company’s Current Report 10.12 10.13 pursuant to the Kohl’s Corporation 2010 Long Term Compensation Plan* Form of Executive Restricted Stock Agreement pursuant to the Kohl’s Corporation 2010 Long Term Compensation Plan (4-year vesting)* on Form 8-K filed on January 15, 2014 Exhibit 99.2 of the Company’s Current Report on Form 8-K filed on January 15, 2014 Form of Outside Director Restricted Stock Agreement pursuant to the Kohl’s Corporation 2010 Long Term Compensation Plan* Exhibit 10.4 of the Company’s Quarterly Report on Form 10-Q for the fiscal quarter ended May 1, 2010 10.14 Kohl's Corporation 2017 Long-Term Compensation Plan* Annex A to the Proxy Statement on Schedule 10.15 10.16 Form of Executive Restricted Stock Agreement pursuant to the Kohl's Corporation 2017 Long-Term Compensation Plan* 14A filed on March 13, 2017 in connection with the company's 2017 Annual Meeting Exhibit 10.2 of the Company's Quarterly Report on Form 10-Q for the fiscal quarter ended July 29, 2017 Form of Executive Performance Share Unit Agreement pursuant to the Kohl's Corporation 2017 Long-Term Compensation Plan* Exhibit 10.1 of the Company's Quarterly Report on Form 10-Q for the fiscal quarter ended July 29, 2017 10.17 Non-Employee Director Compensation Program* Exhibit 10.1 of the Company's Quarterly Report on Form 10-Q for the fiscal quarter ended November 3, 2018 10.18 10.19 Amended and Restated Employment Agreement between Kohl’s Department Stores, Inc. and Kohl’s Corporation and Michelle Gass effective as of September 25, 2017* Amended and Restated Employment Agreement between Kohl’s Department Stores, Inc. and Kohl’s Corporation and Sona Chawla effective as of September 25, 2017* Exhibit 10.1 of the Company's Current Report on Form 8-K filed on September 29, 2017 Exhibit 10.3 of the Company's Current Report on Form 8-K filed on September 29, 2017 10.20 Employment Agreement between Kohl’s Department Exhibit 10.2 of the Company's Current Report Stores, Inc. and Kohl’s Corporation and Bruce H. Besanko effective as of July 10, 2017* 10.21 Employment Agreement between Kohl's Department Stores, Inc. and Kohl's Corporation and Doug Howe effective as of May 14, 2018* on Form 8-K filed on July 14, 2017 64 Table of Contents Exhibit 10.22 10.23 Description Document if Incorporated by Reference Employment Agreement between Kohl's Department Stores, Inc. and Kohl's Corporation and Greg Revelle effective as of April 9, 2018* Executive Compensation Agreement between Kohl's Department Stores, Inc. and Marc Chini dated as of August 30, 2019* 10.24 Executive Compensation Agreement between Kohl's Department Stores, Inc. and Paul Gaffney dated as of September 16 , 2019* 10.25 Amended and Restated Executive Compensation Agreement between Kohl's Department Stores, Inc. and Jill Timm dated November 1, 2019* 21.1 23.1 31.1 Subsidiaries of the Registrant Consent of Ernst & Young LLP Certification of the Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 31.2 Certification of the Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 32.1 Certification of the Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 32.2 Certification of the Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 101.INS Inline XBRL Instance Document 101.SCH Inline XBRL Taxonomy Extension Schema 101.CAL Inline XBRL Taxonomy Extension Calculation Linkbase 101.DEF Inline XBRL Taxonomy Extension Definition Linkbase 101.LAB Inline XBRL Taxonomy Extension Label Linkbase 101.PRE Inline XBRL Taxonomy Extension Presentation Linkbase Cover Page Interactive Data File (formatted as inline 104 XBRL and contained in Exhibits 101) *A management contract or compensatory plan or arrangement. Item 16. Form 10-K Summary Not applicable. 65 Table of Contents SIGNATURES Pursuant to the requirements of Section 13 or 15 (d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. Kohl’s Corporation By:/s/ MICHELLE GASS Michelle Gass Chief Executive Officer and Director (Principal Executive Officer) /s/ JILL TIMM Jill Timm Senior Executive Vice President, Chief Financial Officer (Principal Financial and Accounting Officer) Dated: March 18, 2020 Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the date indicated above: /s/ FRANK V. SICA Frank V. Sica Chairman /s/ MICHAEL BENDER Michael Bender Director /s/ PETER BONEPARTH Peter Boneparth Director /s/ STEVEN A. BURD Steven A. Burd Director /s/ YAEL COSSET Yael Cosset Director /s/ H. CHARLES FLOYD H. Charles Floyd Director /s/ MICHELLE GASS Michelle Gass Chief Executive Officer Director (Principal Executive Officer) /s/ JONAS PRISING Jonas Prising Director /s/ JOHN E. SCHLIFSKE John E. Schlifske Director /s/ ADRIANNE SHAPIRA Adrianne Shapira Director /s/ STEPHANIE A. STREETER Stephanie A. Streeter Director /s/ STEPHEN E. WATSON Stephen E. Watson Director 66

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