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Komatsu Limited

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FY2014 Annual Report · Komatsu Limited
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KOMATSU REPORT 2014

KOMATSU REPORT 2014

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About the KOMATSU REPORT | KOMATSU REPORT 2014

2014/07/09 12:05

About KOMATSU REPORT

KOMATSU REPORT 2014 

About KOMATSU REPORT

KOMATSU REPORT 2014

About KOMATSU REPORT

We at Komatsu Ltd. prepare KOMATSU REPORT by reflecting on the fundamental concepts developed by the International Integrated Reporting

Council (IIRC) .

With respect to the content of this REPORT, we work to focus our attention on the most important information and express it in a concise manner.

Concerning financial conditions, environmental conservation and corporate social responsibility, we separately prepare the respective reports in

more detail and disclose information therein.

Organization of Komatsu’s Annual Reports

Note: KOMATSU REPORT, Securities Report, CSR Report and Environmental Report, in both Japanese and English, are uploaded on Komatsu’s website.

Reporting Period

April 1, 2013 -- March 31, 2014

Unless otherwise indicated, all figures in this Report represent those for FY2013 ended March 31, 2014, namely from April 1, 2013 to March 31,

2014.

Cautionary Statement

This Report contains forward-looking statements that reflect management's views and assumptions in the light of information currently available

with respect to certain future events, including financial position, operating results and business strategies. These statements can be identified by

the use of terms, such as “will,” “believes,” “should,” “plans,” “expects,” and similar terms and expressions that identify future events or

expectations. Actual results may differ materially from those projected, and the events and results of such forward-looking assumptions cannot be

assured. Any forward-looking statements speak only as of the date of this Report, and Komatsu assumes no duty to update such statements.

Factors that may cause actual results to differ materially from those predicted by such forward-looking statements include, but are not limited to,

unanticipated changes in demand for Komatsu's principal products, owing to changes in the economic conditions in Komatsu’s principal markets;

changes in foreign exchange rates or the impact of increased competition; unanticipated costs or delays encountered in achieving Komatsu's

objectives with respect to globalized product sourcing and new information technology tools; uncertainties as to the results of Komatsu's research

and development efforts and its ability to access and protect certain intellectual property rights; the impact of regulatory changes and accounting

principles and practices; and the introduction, success and timing of business initiatives and strategies.

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

Consolidated Results

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Innovation
Growth Strategies: Existing
Businesses
Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

Risk Management

Corporate Governance
Environmental Conservation Efforts
CSR Efforts

Information

KOMATSU REPORT 2014

Corporate Information

01

5-Year Summary
Construction, Mining & Utility
Equipment

Industrial Machinery & Others

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Financial conditions: Securities
Report

Social activities: CSR report

Environmental performance:
Environmental Report

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

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KOMATSU REPORT 2014

FY2013 Highlights

Consolidated Results

Environmental Performance

KOMATSU REPORT 2014

02

Consolidated results | KOMATSU REPORT 2014

2014/07/09 12:05

FY2013 Highlights

KOMATSU REPORT 2014 

FY 2013 Highlights 

Consolidated Results

Consolidated Results

KOMATSU REPORT 2014

Net Sales

Operating Income and Ratio

Net Income and ROE

and Net Debt-to-Equity Ratio

Shareholders' Equity, Net Interest-Bearing Debt* 

Cash Dividend*

FY2013 Highlights

Consolidated Results

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Note: All projected figures for FY2014 reflect those announced on April

25, 2014.

Mid-range Focused Activities

KOMATSU REPORT 2014

For Sustainable Growth

03

Growth Strategies: Innovation
Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Risk Management

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

For further details, please click here

Financial conditions: Securities
Report

Social activities: CSR report

Environmental performance:

Environmental Report

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

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Consolidated results | KOMATSU REPORT 2014

2014/07/09 12:05

Consolidated results | KOMATSU REPORT 2014

2014/07/09 12:06

KOMATSU REPORT 2014 

FY 2013 Highlights 

Consolidated Results

Consolidated Results

FY2013 Highlights

KOMATSU REPORT 2014 

FY 2013 Highlights 

Environmental Performance

KOMATSU REPORT 2014

Environmental Performance

Reducing CO2 Emissions in Manufacturing Operations

Effective Utilization of Resources in Manufacturing Operations (Waste)

Net Sales

Operating Income and Ratio

Effective Utilization of Resources in Manufacturing Operations (Water Resources)

Reducing CO2 Emissions in Manufacturing Operations

CO2 Emissions (Japan)

CO2 Emissions (Overseas)

Net Income and ROE

and Net Debt-to-Equity Ratio

Shareholders' Equity, Net Interest-Bearing Debt* 

Cash Dividend*

Note: All projected figures for FY2014 reflect those announced on April

25, 2014.

Effective Utilization of Resources in Manufacturing Operations (Waste)

Amount of Waste Generated

Amount of Waste Generated

(Data coverage: Komatsu Ltd. and Komatsu Group manufacturing
facilities in Japan)

(Data coverage: Komatsu Ltd. and Komatsu Group manufacturing
facilities in overseas)

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

KOMATSU REPORT 2014

04

Effective Utilization of Resources in Manufacturing Operations (Water Resources)

Amount of Water Resources Used and Base Measurement Units

(Data coverage: Komatsu Ltd. and Komatsu Group manufacturing
facilities in Japan)
(Reflects results of the reviews of the data on Komatsu Castex Ltd.
for the year 2009 and earlier)

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Financial conditions: Securities

Report

Social activities: CSR report

Environmental performance:

Environmental Report

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Financial conditions: Securities

Report

Social activities: CSR report

Environmental performance:

Environmental Report

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

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Consolidated results | KOMATSU REPORT 2014

2014/07/09 12:06

KOMATSU REPORT 2014 

FY 2013 Highlights 

Environmental Performance

Environmental Performance

Reducing CO2 Emissions in Manufacturing Operations

Effective Utilization of Resources in Manufacturing Operations (Waste)

Effective Utilization of Resources in Manufacturing Operations (Water Resources)

Reducing CO2 Emissions in Manufacturing Operations

CO2 Emissions (Japan)

CO2 Emissions (Overseas)

Effective Utilization of Resources in Manufacturing Operations (Waste)

Amount of Waste Generated

Amount of Waste Generated

(Data coverage: Komatsu Ltd. and Komatsu Group manufacturing

(Data coverage: Komatsu Ltd. and Komatsu Group manufacturing

facilities in Japan)

facilities in overseas)

FY2013 Highlights

KOMATSU REPORT 2014

Effective Utilization of Resources in Manufacturing Operations (Water Resources)

Amount of Water Resources Used and Base Measurement Units

(Data coverage: Komatsu Ltd. and Komatsu Group manufacturing
facilities in Japan)
(Reflects results of the reviews of the data on Komatsu Castex Ltd.
for the year 2009 and earlier)

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

Consolidated Results

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Innovation
Growth Strategies: Existing
Businesses
Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary
Construction, Mining & Utility
Equipment
Industrial Machinery & Others

Risk Management

Corporate Governance
Environmental Conservation Efforts
CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Financial conditions: Securities
Report

Social activities: CSR report

Environmental performance:
Environmental Report

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

KOMATSU REPORT 2014

05

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Consolidated results | KOMATSU REPORT 2014

2014/07/09 12:06

KOMATSU REPORT 2014 

FY 2013 Highlights 

Environmental Performance

Environmental Performance

Reducing CO2 Emissions in Manufacturing Operations

Effective Utilization of Resources in Manufacturing Operations (Waste)

Effective Utilization of Resources in Manufacturing Operations (Water Resources)

Reducing CO2 Emissions in Manufacturing Operations

CO2 Emissions (Japan)

CO2 Emissions (Overseas)

Effective Utilization of Resources in Manufacturing Operations (Waste)

Amount of Waste Generated

Amount of Waste Generated

(Data coverage: Komatsu Ltd. and Komatsu Group manufacturing

(Data coverage: Komatsu Ltd. and Komatsu Group manufacturing

facilities in Japan)

facilities in overseas)

Effective Utilization of Resources in Manufacturing Operations (Water Resources)

Amount of Water Resources Used and Base Measurement Units

(Data coverage: Komatsu Ltd. and Komatsu Group manufacturing

facilities in Japan)

for the year 2009 and earlier)

(Reflects results of the reviews of the data on Komatsu Castex Ltd.

To All Our Stakeholders

KOMATSU REPORT 2014

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Financial conditions: Securities

Report

Social activities: CSR report

Environmental performance:

Environmental Report

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

KOMATSU REPORT 2014

06

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To All Our Stakeholders | KOMATSU REPORT 2014

2014/07/10 17:27

To All Our Stakeholders

KOMATSU REPORT 2014 

To All Our Stakeholders

To All Our Stakeholders

Performance

Achievements and Tasks Ahead

Environmental Conservation Efforts

CSR Efforts

KOMATSU REPORT 2014

Tetsuji Ohashi , President and CEO

Kunio Noji , Chairman of the Board

Performance

For the fiscal year under review (April 1, 2013 - March 31, 2014), in the construction, mining and utility equipment business, while demand for

mining equipment remained slack, that for construction equipment increased in Japan, China and some other regions. In addition, reflecting the

Japanese yen's depreciation, sales increased from the previous fiscal year. With respect to the industrial machinery and others business, while

sales of sheet-metal and press machines were firm, total sales declined from the previous fiscal year, largely affected by a further decline in sales of

wire saws. As a result, consolidated net sales for the year increased by 3.6% from the previous fiscal year, to JPY1,953.6 billion.

Concerning profits, operating income improved by 13.7% from the previous fiscal year, to JPY240.4 billion, supported by the Japanese yen's

depreciation and our continued focus on improving selling prices and production costs, as well as curtailing fixed costs. Operating income ratio was

12.3%, up 1.1 percentage point.

Consolidated Business Results for the year 

Fiscal year ended March 31, 2014 (FY2013)

Billions of JPY
(except for operating income ratio)

Results for
the year

Change
(FY2013/FY2012)

Net sales

Operating income

Operating income ratio

Income before income taxes and
equity in earnings of affiliated companies

1,953.6

+ 3.6%

240.4

12.3%

242.0

+ 13.7%

+ 1.1 pt

+ 18.3%

Net income attributable to Komatsu Ltd.

159.5

+ 26.3%

Projections for the Fiscal Year 2014 
(Announced on April 25, 2014)

Fiscal year ending March 31, 2015 (FY2014)

Billions of JPY
(except for operating income ratio)

FY2014

Change
(FY2014/FY2013)

Net sales

Operating income

Operating income ratio

Income before income taxes and
equity in earnings of affiliated companies

1,880.0

243.0

12.9%

237.0

- 3.8%

+ 1.0%

+0.6 pts

- 2.1%

Net income attributable to Komatsu Ltd.

154.0

- 3.5%

Sales by operation (Based on the amounts before elimination of
transactions between operations)

Note: Figures are rounded down to the hundred-million JPY.

Construction, Mining and Utility Equipment

1,752.2

+ 4.3%

Results for
the year

Change
(FY2013/FY2012)

Industrial Machinery and Others

Elimination

Total

Dividends

KOMATSU REPORT 2014

- 3.3%

07

209.1

(7.7)

1,953.6

+ 3.6%

Note: Figures are rounded down to the hundred-million JPY.

Annual cash dividends per share:

FY2012: JPY 48

FY2013: JPY 58

FY2014: JPY 58 (planned)

Dividend Policy

・Concerning cash dividends to our shareholders, we continue to maintain the

policy of redistributing profits by considering consolidated business results to strive

to continue stable dividends.

・We have set the goal of a consolidated payout ratio of 30% or higher, and

maintain the policy of not decreasing dividends as long as a consolidated payout

ratio does not surpass 50%.

Achievements and Tasks Ahead

In April 2013, we embarked on the “Together We Innovate GEMBA Worldwide” three-year, mid-range management plan. Since then, we have

engaged in business that emphasizes three focused efforts: 1) growth strategies based on innovation; 2) growth strategies of existing businesses;

and 3) structural reforms designed to reinforce our business foundation.

With respect to growth strategies based on innovation, we launched the medium-sized D61PXi-23 intelligent Machine Control (iMC) dozers in North

America, Europe and Japan. This model features the world's first automatic blade control as a next-generation product. We also widened its model

range. Concerning strategies of existing businesses, by taking advantage of KOMTRAX (Komatsu Machine Tracking System) information about

machine operations, we worked to strengthen the aftermarket business, which includes the provision of services and sales expansion of strategic

parts.

With respect to models certified for new emission regulations, which have become effective in the United States, Europe and Japan since 2011, we

continued an aggressive market introduction together with KOMATSU CARE, a service program designed to reduce the total lifecycle costs of these

models and prolong machine life. In structural reforms designed to reinforce our business foundation, we facilitated activities to cut down electric

power consumption to half at all plants in Japan, including a new factory which will feature dynamic energy-saving and productivity by means of

cutting-edge technologies, at the Awazu Plant in Ishikawa Prefecture, Japan.

Looking ahead, we will step up our group-wide efforts to reinforce business models designed to offer comprehensive merits to customers, and strive

to expand sales in the entire value chain, which includes not only sales of new equipment but also rental-to-used equipment and retail finance

businesses. At the same time, we will also make continuous efforts to improve selling prices, production costs and the like.

Environmental Conservation Efforts

We consider environmental conservation efforts a top management priority of the Komatsu Group. Based on the Komatsu Earth Environment

Charter, the Komatsu Group is working to reduce environmental impact in each and every aspect of its business activities.

In the area of product development, we are making concerted efforts to not only develop models featuring super fuel economy and low CO2

emissions in response to the latest emission regulations in Japan, the United States and Europe, but also cut down environmental load in the entire

product lifecycle, for example, by developing iMC dozers capable of dramatically shortening the construction period.

With respect to production, we are promoting the project to cut down power consumption volume to half in all plants in Japan. In May 2014, we

began operation at a new assembly factory at the Awazu Plant. This factory incorporates dynamic process reforms and cutting-edge, high-efficiency

facilities, achieving both improved productivity and outstanding reduction of purchase power consumption. We will continue to implement production

reforms driven by reduction of power consumption in all other plants in Japan as planned. At the same time, we are also continuing to advocate the

development of a recycling-oriented society and conserve air and water environments as well as biodiversity.

We define our CSR priorities by understanding where our business activities intersect with our contributions to society, and we specify three areas

CSR Efforts

of focused efforts on a global scale as follows.

(cid:127) Enhancing quality of life: providing products required by society

(cid:127) Developing people

(cid:127) Growing with society

Through innovations, such as Autonomous Haulage System (AHS) and iMC dozers, we are working to provide realistic solutions by not only

enhancing economy and safety but also responding to social issues, such as labor shortage. In the area of human resource development, we are

not only strengthening our distributors outside of Japan, but also developing people to meet the needs of local communities around the world. To

ensure sustainable growth of society by promoting group-wide efforts, we think about what we can and must do by capitalizing on our strengths built

on through business, such as reconstruction assistance in the regions destroyed by the Great East Japan Earthquake and tsunami of 2011 as well

as removal of landmines and community redevelopment in Cambodia and Angola.

Based on the belief that “our corporate value is the total sum of trust given to us by society and all our stakeholders,” we are further strengthening

our corporate governance to ensure sound and transparent management, while improving management efficiency. We will also ensure all

employees share The KOMATSU Way and continue to constantly address the fundamentals of safety, environmental conservation, compliance and

business performance. We will also facilitate both the development of corporate strength and the achievement of social responsibility in a well-

On behalf of the members of the Board, we would like to extend our sincere appreciation to our stakeholders around the world for their support.

balanced manner.

July 2014

Kunio Noji

Chairman of the Board

Tetsuji Ohashi

President and CEO

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

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08

209.1

(7.7)

+ 4.3%

- 3.3%

1,953.6

+ 3.6%

Construction, Mining and Utility Equipment

1,752.2

to expand sales in the entire value chain, which includes not only sales of new equipment but also rental-to-used equipment and retail finance

Industrial Machinery and Others

Elimination

Total

Looking ahead, we will step up our group-wide efforts to reinforce business models designed to offer comprehensive merits to customers, and strive
KOMATSU REPORT 2014

To All Our Stakeholders | KOMATSU REPORT 2014

2014/07/10 17:27

For the fiscal year under review (April 1, 2013 - March 31, 2014), in the construction, mining and utility equipment business, while demand for

To All Our Stakeholders | KOMATSU REPORT 2014

2014/07/10 17:27

KOMATSU REPORT 2014 

To All Our Stakeholders

To All Our Stakeholders

Performance

Achievements and Tasks Ahead

Environmental Conservation Efforts

CSR Efforts

Tetsuji Ohashi , President and CEO

Kunio Noji , Chairman of the Board

Performance

mining equipment remained slack, that for construction equipment increased in Japan, China and some other regions. In addition, reflecting the

Japanese yen's depreciation, sales increased from the previous fiscal year. With respect to the industrial machinery and others business, while

sales of sheet-metal and press machines were firm, total sales declined from the previous fiscal year, largely affected by a further decline in sales of

wire saws. As a result, consolidated net sales for the year increased by 3.6% from the previous fiscal year, to JPY1,953.6 billion.

Concerning profits, operating income improved by 13.7% from the previous fiscal year, to JPY240.4 billion, supported by the Japanese yen's
To All Our Stakeholders
depreciation and our continued focus on improving selling prices and production costs, as well as curtailing fixed costs. Operating income ratio was
12.3%, up 1.1 percentage point.

KOMATSU REPORT 2014

Consolidated Business Results for the year 

Fiscal year ended March 31, 2014 (FY2013)

Billions of JPY
(except for operating income ratio)

Results for
the year

Change
(FY2013/FY2012)

Net sales

Operating income

Operating income ratio

Income before income taxes and
equity in earnings of affiliated companies

1,953.6

+ 3.6%

240.4

12.3%

242.0

+ 13.7%

+ 1.1 pt

+ 18.3%

Net income attributable to Komatsu Ltd.

159.5

+ 26.3%

Projections for the Fiscal Year 2014 
(Announced on April 25, 2014)

Fiscal year ending March 31, 2015 (FY2014)

Billions of JPY
(except for operating income ratio)

FY2014

Change
(FY2014/FY2013)

Net sales

Operating income

Operating income ratio

Income before income taxes and
equity in earnings of affiliated companies

1,880.0

243.0

12.9%

237.0

- 3.8%

+ 1.0%

+0.6 pts

- 2.1%

Net income attributable to Komatsu Ltd.

154.0

- 3.5%

Sales by operation (Based on the amounts before elimination of
transactions between operations)

Note: Figures are rounded down to the hundred-million JPY.

Results for
the year

Change
(FY2013/FY2012)

Tetsuji Ohashi , President and CEO

Kunio Noji , Chairman of the Board

Dividends

Note: Figures are rounded down to the hundred-million JPY.

Performance

For the fiscal year under review (April 1, 2013 - March 31, 2014), in the construction, mining and utility equipment business, while demand for

mining equipment remained slack, that for construction equipment increased in Japan, China and some other regions. In addition, reflecting the

Japanese yen's depreciation, sales increased from the previous fiscal year. With respect to the industrial machinery and others business, while

sales of sheet-metal and press machines were firm, total sales declined from the previous fiscal year, largely affected by a further decline in sales of

wire saws. As a result, consolidated net sales for the year increased by 3.6% from the previous fiscal year, to JPY1,953.6 billion.

Concerning profits, operating income improved by 13.7% from the previous fiscal year, to JPY240.4 billion, supported by the Japanese yen's

depreciation and our continued focus on improving selling prices and production costs, as well as curtailing fixed costs. Operating income ratio was

12.3%, up 1.1 percentage point.

Annual cash dividends per share:

FY2012: JPY 48

FY2013: JPY 58

FY2014: JPY 58 (planned)

Dividend Policy

・Concerning cash dividends to our shareholders, we continue to maintain the

policy of redistributing profits by considering consolidated business results to strive

to continue stable dividends.

・We have set the goal of a consolidated payout ratio of 30% or higher, and

maintain the policy of not decreasing dividends as long as a consolidated payout

ratio does not surpass 50%.

Consolidated Business Results for the year 

Fiscal year ended March 31, 2014 (FY2013)

Billions of JPY

(except for operating income ratio)

Results for

Change

the year

(FY2013/FY2012)

Projections for the Fiscal Year 2014 

(Announced on April 25, 2014)

Fiscal year ending March 31, 2015 (FY2014)

Billions of JPY

(except for operating income ratio)

FY2014

Change

(FY2014/FY2013)

Net sales

Operating income

Operating income ratio

Income before income taxes and

equity in earnings of affiliated companies

1,953.6

+ 3.6%

240.4

12.3%

242.0

+ 13.7%

+ 1.1 pt

+ 18.3%

Net sales

Operating income

Operating income ratio

Net income attributable to Komatsu Ltd.

159.5

+ 26.3%

Income before income taxes and

equity in earnings of affiliated companies

1,880.0

243.0

12.9%

237.0

- 3.8%

+ 1.0%

+0.6 pts

- 2.1%

Sales by operation (Based on the amounts before elimination of

transactions between operations)

Note: Figures are rounded down to the hundred-million JPY.

Achievements and Tasks Ahead

In April 2013, we embarked on the “Together We Innovate GEMBA Worldwide” three-year, mid-range management plan. Since then, we have

engaged in business that emphasizes three focused efforts: 1) growth strategies based on innovation; 2) growth strategies of existing businesses;

and 3) structural reforms designed to reinforce our business foundation.

With respect to growth strategies based on innovation, we launched the medium-sized D61PXi-23 intelligent Machine Control (iMC) dozers in North

America, Europe and Japan. This model features the world's first automatic blade control as a next-generation product. We also widened its model

range. Concerning strategies of existing businesses, by taking advantage of KOMTRAX (Komatsu Machine Tracking System) information about

machine operations, we worked to strengthen the aftermarket business, which includes the provision of services and sales expansion of strategic

parts.

Net income attributable to Komatsu Ltd.

154.0

- 3.5%

With respect to models certified for new emission regulations, which have become effective in the United States, Europe and Japan since 2011, we

continued an aggressive market introduction together with KOMATSU CARE, a service program designed to reduce the total lifecycle costs of these

models and prolong machine life. In structural reforms designed to reinforce our business foundation, we facilitated activities to cut down electric

power consumption to half at all plants in Japan, including a new factory which will feature dynamic energy-saving and productivity by means of

cutting-edge technologies, at the Awazu Plant in Ishikawa Prefecture, Japan.

KOMATSU REPORT 2014 

To All Our Stakeholders

To All Our Stakeholders

Performance

Achievements and Tasks Ahead

Environmental Conservation Efforts

CSR Efforts

Construction, Mining and Utility Equipment

1,752.2

Industrial Machinery and Others

Results for

Change

the year

(FY2013/FY2012)

+ 4.3%

- 3.3%

209.1

(7.7)

1,953.6

+ 3.6%

Note: Figures are rounded down to the hundred-million JPY.

Elimination

Total

Dividends

Annual cash dividends per share:

FY2012: JPY 48

FY2013: JPY 58

FY2014: JPY 58 (planned)

Dividend Policy

・Concerning cash dividends to our shareholders, we continue to maintain the

policy of redistributing profits by considering consolidated business results to strive

to continue stable dividends.

・We have set the goal of a consolidated payout ratio of 30% or higher, and

maintain the policy of not decreasing dividends as long as a consolidated payout

ratio does not surpass 50%.

In April 2013, we embarked on the “Together We Innovate GEMBA Worldwide” three-year, mid-range management plan. Since then, we have

engaged in business that emphasizes three focused efforts: 1) growth strategies based on innovation; 2) growth strategies of existing businesses;

and 3) structural reforms designed to reinforce our business foundation.

With respect to growth strategies based on innovation, we launched the medium-sized D61PXi-23 intelligent Machine Control (iMC) dozers in North

America, Europe and Japan. This model features the world's first automatic blade control as a next-generation product. We also widened its model

range. Concerning strategies of existing businesses, by taking advantage of KOMTRAX (Komatsu Machine Tracking System) information about

machine operations, we worked to strengthen the aftermarket business, which includes the provision of services and sales expansion of strategic

parts.

With respect to models certified for new emission regulations, which have become effective in the United States, Europe and Japan since 2011, we

continued an aggressive market introduction together with KOMATSU CARE, a service program designed to reduce the total lifecycle costs of these

models and prolong machine life. In structural reforms designed to reinforce our business foundation, we facilitated activities to cut down electric

power consumption to half at all plants in Japan, including a new factory which will feature dynamic energy-saving and productivity by means of

cutting-edge technologies, at the Awazu Plant in Ishikawa Prefecture, Japan.

Looking ahead, we will step up our group-wide efforts to reinforce business models designed to offer comprehensive merits to customers, and strive

to expand sales in the entire value chain, which includes not only sales of new equipment but also rental-to-used equipment and retail finance

businesses. At the same time, we will also make continuous efforts to improve selling prices, production costs and the like.

Environmental Conservation Efforts

We consider environmental conservation efforts a top management priority of the Komatsu Group. Based on the Komatsu Earth Environment

Charter, the Komatsu Group is working to reduce environmental impact in each and every aspect of its business activities.

In the area of product development, we are making concerted efforts to not only develop models featuring super fuel economy and low CO2

emissions in response to the latest emission regulations in Japan, the United States and Europe, but also cut down environmental load in the entire

product lifecycle, for example, by developing iMC dozers capable of dramatically shortening the construction period.

With respect to production, we are promoting the project to cut down power consumption volume to half in all plants in Japan. In May 2014, we

began operation at a new assembly factory at the Awazu Plant. This factory incorporates dynamic process reforms and cutting-edge, high-efficiency

facilities, achieving both improved productivity and outstanding reduction of purchase power consumption. We will continue to implement production

reforms driven by reduction of power consumption in all other plants in Japan as planned. At the same time, we are also continuing to advocate the

development of a recycling-oriented society and conserve air and water environments as well as biodiversity.

We define our CSR priorities by understanding where our business activities intersect with our contributions to society, and we specify three areas

CSR Efforts

of focused efforts on a global scale as follows.

(cid:127) Enhancing quality of life: providing products required by society

(cid:127) Developing people

(cid:127) Growing with society

Through innovations, such as Autonomous Haulage System (AHS) and iMC dozers, we are working to provide realistic solutions by not only

enhancing economy and safety but also responding to social issues, such as labor shortage. In the area of human resource development, we are

not only strengthening our distributors outside of Japan, but also developing people to meet the needs of local communities around the world. To

ensure sustainable growth of society by promoting group-wide efforts, we think about what we can and must do by capitalizing on our strengths built

on through business, such as reconstruction assistance in the regions destroyed by the Great East Japan Earthquake and tsunami of 2011 as well

as removal of landmines and community redevelopment in Cambodia and Angola.

Kunio Noji

Chairman of the Board

Tetsuji Ohashi

President and CEO

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

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Achievements and Tasks Ahead

We define our CSR priorities by understanding where our business activities intersect with our contributions to society, and we specify three areas

businesses. At the same time, we will also make continuous efforts to improve selling prices, production costs and the like.

Environmental Conservation Efforts

We consider environmental conservation efforts a top management priority of the Komatsu Group. Based on the Komatsu Earth Environment

Charter, the Komatsu Group is working to reduce environmental impact in each and every aspect of its business activities.

In the area of product development, we are making concerted efforts to not only develop models featuring super fuel economy and low CO2

emissions in response to the latest emission regulations in Japan, the United States and Europe, but also cut down environmental load in the entire

product lifecycle, for example, by developing iMC dozers capable of dramatically shortening the construction period.

With respect to production, we are promoting the project to cut down power consumption volume to half in all plants in Japan. In May 2014, we

began operation at a new assembly factory at the Awazu Plant. This factory incorporates dynamic process reforms and cutting-edge, high-efficiency

facilities, achieving both improved productivity and outstanding reduction of purchase power consumption. We will continue to implement production

reforms driven by reduction of power consumption in all other plants in Japan as planned. At the same time, we are also continuing to advocate the

development of a recycling-oriented society and conserve air and water environments as well as biodiversity.

CSR Efforts

of focused efforts on a global scale as follows.

(cid:127) Enhancing quality of life: providing products required by society

(cid:127) Developing people

(cid:127) Growing with society

Through innovations, such as Autonomous Haulage System (AHS) and iMC dozers, we are working to provide realistic solutions by not only

enhancing economy and safety but also responding to social issues, such as labor shortage. In the area of human resource development, we are

not only strengthening our distributors outside of Japan, but also developing people to meet the needs of local communities around the world. To

ensure sustainable growth of society by promoting group-wide efforts, we think about what we can and must do by capitalizing on our strengths built

on through business, such as reconstruction assistance in the regions destroyed by the Great East Japan Earthquake and tsunami of 2011 as well

as removal of landmines and community redevelopment in Cambodia and Angola.

Based on the belief that “our corporate value is the total sum of trust given to us by society and all our stakeholders,” we are further strengthening

our corporate governance to ensure sound and transparent management, while improving management efficiency. We will also ensure all

employees share The KOMATSU Way and continue to constantly address the fundamentals of safety, environmental conservation, compliance and

business performance. We will also facilitate both the development of corporate strength and the achievement of social responsibility in a well-

On behalf of the members of the Board, we would like to extend our sincere appreciation to our stakeholders around the world for their support.

balanced manner.

July 2014

Kunio Noji

Chairman of the Board

Tetsuji Ohashi

President and CEO

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

http://solovan-dev.jp/komatsu/komatsu_com/CompanyInfo/ir/annual/html/2014/message/

1/1 ページ

Based on the belief that “our corporate value is the total sum of trust given to us by society and all our stakeholders,” we are further strengthening

our corporate governance to ensure sound and transparent management, while improving management efficiency. We will also ensure all

employees share The KOMATSU Way and continue to constantly address the fundamentals of safety, environmental conservation, compliance and

business performance. We will also facilitate both the development of corporate strength and the achievement of social responsibility in a well-

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

balanced manner.

July 2014

On behalf of the members of the Board, we would like to extend our sincere appreciation to our stakeholders around the world for their support.

 
 
 
 
 
 
 
 
 
 
 
 
To All Our Stakeholders | KOMATSU REPORT 2014

To All Our Stakeholders | KOMATSU REPORT 2014

2014/07/10 17:27

2014/07/10 10:21

KOMATSU REPORT 2014 

KOMATSU REPORT 2014 

To All Our Stakeholders

To All Our Stakeholders

To All Our Stakeholders

To All Our Stakeholders

Performance

Performance

Achievements and Tasks Ahead

Achievements and Tasks Ahead

Environmental Conservation Efforts

Environmental Conservation Efforts

CSR Efforts

CSR Efforts

Tetsuji Ohashi , President and CEO

Tetsuji Ohashi , President and CEO

Kunio Noji , Chairman of the Board

Kunio Noji , Chairman of the Board

Performance

Performance

For the fiscal year under review (April 1, 2013 - March 31, 2014), in the construction, mining and utility equipment business, while demand for

For the fiscal year under review (April 1, 2013 – March 31, 2014), in the construction, mining and utility equipment business, while demand for

mining equipment remained slack, that for construction equipment increased in Japan, China and some other regions. In addition, reflecting the

mining equipment remained slack, that for construction equipment increased in Japan, China and some other regions. In addition, reflecting the

Japanese yen's depreciation, sales increased from the previous fiscal year. With respect to the industrial machinery and others business, while

Japanese yen’s depreciation, sales increased from the previous fiscal year. With respect to the industrial machinery and others business, while

sales of sheet-metal and press machines were firm, total sales declined from the previous fiscal year, largely affected by a further decline in sales of

sales of sheet-metal and press machines were firm, total sales declined from the previous fiscal year, largely affected by a further decline in sales of

wire saws. As a result, consolidated net sales for the year increased by 3.6% from the previous fiscal year, to JPY1,953.6 billion.

wire saws. As a result, consolidated net sales for the year increased by 3.6% from the previous fiscal year, to JPY1,953.6 billion.

Concerning profits, operating income improved by 13.7% from the previous fiscal year, to JPY240.4 billion, supported by the Japanese yen's

Concerning profits, operating income improved by 13.7% from the previous fiscal year, to JPY240.4 billion, supported by the Japanese yen’s

depreciation and our continued focus on improving selling prices and production costs, as well as curtailing fixed costs. Operating income ratio was

depreciation and our continued focus on improving selling prices and production costs, as well as curtailing fixed costs. Operating income ratio was

12.3%, up 1.1 percentage point.

12.3%, up 1.1 percentage points.

Consolidated Business Results for the year 

Consolidated Business Results for the year 

Fiscal year ended March 31, 2014 (FY2013)

Fiscal year ended March 31, 2014 (FY2013)

Billions of JPY

Billions of JPY

(except for operating income ratio)

(except for operating income ratio)

Results for

Results for

Change

Change

the year

the year

(FY2013/FY2012)

(FY2013/FY2012)

Projections for the Fiscal Year 2014 

Projections for the Fiscal Year 2014 

(Announced on April 25, 2014)

(Announced on April 25, 2014)

Fiscal year ending March 31, 2015 (FY2014)

Fiscal year ending March 31, 2015 (FY2014)

Billions of JPY

Billions of JPY

(except for operating income ratio)

(except for operating income ratio)

FY2014

FY2014

Change

Change

(FY2014/FY2013)

(FY2014/FY2013)

Net sales

Net sales

Operating income

Operating income

Operating income ratio

Operating income ratio

Income before income taxes and

Income before income taxes and

equity in earnings of affiliated companies

equity in earnings of affiliated companies

1,953.6

1,953.6

+ 3.6%

+ 3.6%

240.4

240.4

12.3%

12.3%

242.0

242.0

+ 13.7%

+ 13.7%

+ 1.1 pt

+ 1.1 pt

+ 18.3%

+ 18.3%

Net sales

Net sales

Operating income

Operating income

Operating income ratio

Operating income ratio

Net income attributable to Komatsu Ltd.

Net income attributable to Komatsu Ltd.

159.5

159.5

+ 26.3%

+ 26.3%

Income before income taxes and

Income before income taxes and

equity in earnings of affiliated companies

equity in earnings of affiliated companies

1,880.0

1,880.0

243.0

243.0

12.9%

12.9%

237.0

237.0

- 3.8%

- 3.8%

+ 1.0%

+ 1.0%

+0.6 pts

+0.6 pts

- 2.1%

- 2.1%

Net income attributable to Komatsu Ltd.

Net income attributable to Komatsu Ltd.

154.0

154.0

- 3.5%

- 3.5%

Sales by operation (Based on the amounts before elimination of

Sales by operation (Based on the amounts before elimination of

transactions between operations)

transactions between operations)

Note: Figures are rounded down to the hundred-million JPY.

Note: Figures are rounded down to the hundred-million JPY.

Construction, Mining and Utility Equipment

Construction, Mining and Utility Equipment

1,752.2

1,752.2

Industrial Machinery and Others

Industrial Machinery and Others

Note: Figures are rounded down to the hundred-million JPY.

Note: Figures are rounded down to the hundred-million JPY.

Results for

Results for

Change

Change

the year

the year

(FY2013/FY2012)

(FY2013/FY2012)

+ 4.3%

+ 4.3%

- 3.3%

- 3.3%

209.1

209.1

(7.7)

(7.7)

1,953.6

1,953.6

+ 3.6%

+ 3.6%

Elimination

Elimination

Total

Total

Dividends

Dividends

Annual cash dividends per share:

Annual cash dividends per share:

FY2012: JPY 48

FY2012: JPY 48

FY2013: JPY 58

FY2013: JPY 58

FY2014: JPY 58 (planned)

FY2014: JPY 58 (planned)

Dividend Policy

Dividend Policy

・Concerning cash dividends to our shareholders, we continue to maintain the

・Concerning cash dividends to our shareholders, we continue to maintain the

policy of redistributing profits by considering consolidated business results to strive

policy of redistributing profits by considering consolidated business results to strive

to continue stable dividends.

to continue stable dividends.

・We have set the goal of a consolidated payout ratio of 30% or higher, and

・We have set the goal of a consolidated payout ratio of 30% or higher, and

maintains the policy of not decreasing dividends as long as a consolidated payout

maintain the policy of not decreasing dividends as long as a consolidated payout

ratio does not surpass 50%.

ratio does not surpass 50%.

Achievements and Tasks Ahead

Achievements and Tasks Ahead

In April 2013, we embarked on the “Together We Innovate GEMBA Worldwide” three-year, mid-range management plan. Since then, we have

In April 2013, we embarked on the “Together We Innovate GEMBA Worldwide” three-year, mid-range management plan. Since then, we have

engaged in business that emphasizes three focused efforts: 1) growth strategies based on innovation; 2) growth strategies of existing businesses;

engaged in business that emphasizes three focused efforts: 1) growth strategies based on innovation; 2) growth strategies of existing businesses;

and 3) structural reforms designed to reinforce the business foundation.

and 3) structural reforms designed to reinforce our business foundation.

With respect to growth strategies based on innovation, we launched the medium-sized D61PXi-23 intelligent Machine Control (iMC) dozers in North

With respect to growth strategies based on innovation, we launched the medium-sized D61PXi-23 intelligent Machine Control (iMC) dozers in North

America, Europe and Japan. This model features the world’s first automatic blade control as a next-generation product. We also widened its model

America, Europe and Japan. This model features the world's first automatic blade control as a next-generation product. We also widened its model

range. Concerning strategies of existing businesses, by taking advantage of KOMTRAX (Komatsu Machine Tracking System) information about

range. Concerning strategies of existing businesses, by taking advantage of KOMTRAX (Komatsu Machine Tracking System) information about

machine operations, we worked to strengthen the aftermarket business, which includes the provision of services and sales expansion of strategic

machine operations, we worked to strengthen the aftermarket business, which includes the provision of services and sales expansion of strategic

parts.

parts.

With respect to models certified for new emission regulations, which have become effective in the United States, Europe and Japan since 2011, we
With respect to models certified for new emission regulations, which have become effective in the United States, Europe and Japan since 2011, we

continued an aggressive market introduction together with KOMATSU CARE, a service program designed to reduce the total lifecycle costs of these
continued an aggressive market introduction together with KOMATSU CARE, a service program designed to reduce the total lifecycle costs of these
To All Our Stakeholders
models and prolong machine life. In structural reforms designed to reinforce the business foundation, we facilitated activities to cut down electric
models and prolong machine life. In structural reforms designed to reinforce our business foundation, we facilitated activities to cut down electric

KOMATSU REPORT 2014

power consumption to half at all plants in Japan, including a new factory which will feature dynamic energy-saving and productivity by means of
power consumption to half at all plants in Japan, including a new factory which will feature dynamic energy-saving and productivity by means of

cutting-edge technologies, at the Awazu Plant in Ishikawa Prefecture, Japan.
cutting-edge technologies, at the Awazu Plant in Ishikawa Prefecture, Japan.

Looking ahead, we will step up our group-wide efforts to reinforce business models designed to offer comprehensive merits to customers, and strive
Looking ahead, we will step up our group-wide efforts to reinforce business models designed to offer comprehensive merits to customers, and strive

to expand sales in the entire value chain, which includes not only sales of new equipment but also rental-to-used equipment and retail finance
to expand sales in the entire value chain, which includes not only sales of new equipment but also rental-to-used equipment and retail finance

businesses. At the same time, we will also make continuous efforts to improve selling prices, production costs and the like.
businesses. At the same time, we will also make continuous efforts to improve selling prices, production costs and the like.

Environmental Conservation Efforts
Environmental Conservation Efforts

We consider environmental conservation efforts a top management priority of the Komatsu Group. Based on the Komatsu Earth Environment
We consider environmental conservation efforts a top management priority of the Komatsu Group. Based on the Komatsu Earth Environment

Charter, the Komatsu Group is working to reduce environmental impact in each and every aspect of its business activities.
Charter, the Komatsu Group is working to reduce environmental impact in each and every aspect of its business activities.

In the area of product development, we are making concerted efforts to not only develop models featuring super fuel economy and low CO2
In the area of product development, we are making concerted efforts to not only develop models featuring super fuel economy and low CO2

emissions in response to the latest emission regulations in Japan, the United States and Europe, but also cut down environmental load in the entire
emissions in response to the latest emission regulations in Japan, the United States and Europe, but also cut down environmental load in the entire

product lifecycle, for example, by developing iMC dozers capable of dramatically shortening the construction period.
product lifecycle, for example, by developing iMC dozers capable of dramatically shortening the construction period.

With respect to production, we are promoting the project to cut down power consumption volume to half in all plants in Japan. In May 2014, we
With respect to production, we are promoting the project to cut down power consumption volume to half in all plants in Japan. In May 2014, we

began operation at a new assembly factory at the Awazu Plant. This factory incorporates dynamic process reforms and cutting-edge, high-efficiency
began operation at a new assembly factory at the Awazu Plant. This factory incorporates dynamic process reforms and cutting-edge, high-efficiency

facilities, achieving both improved productivity and outstanding reduction of purchase power consumption. We will continue to implement production
facilities, achieving both improved productivity and outstanding reduction of purchase power consumption. We will continue to implement production

reforms driven by reduction of power consumption in all other plants in Japan as planned. At the same time, we are also continuing to advocate the
reforms driven by reduction of power consumption in all other plants in Japan as planned. At the same time, we are also continuing to advocate the

development of a recycling-oriented society and conserve air and water environments as well as biodiversity.
development of a recycling-oriented society and conserve air and water environments as well as biodiversity.

CSR Efforts
CSR Efforts

We define our CSR priorities by understanding where our business activities intersect with our contributions to society, and we specify three areas
We define our CSR priorities by understanding where our business activities intersect with our contributions to society, and we specify three areas

of focused efforts on a global scale as follows.
of focused efforts on a global scale as follows.

・ Enhancing quality of life: providing products required by society
(cid:127) Enhancing quality of life: providing products required by society
・ Developing people
(cid:127) Developing people
・ Growing with society
(cid:127) Growing with society

Through innovations, such as Autonomous Haulage System (AHS) and iMC dozers, we are working to provide realistic solutions by not only
Through innovations, such as Autonomous Haulage System (AHS) and iMC dozers, we are working to provide realistic solutions by not only

enhancing economy and safety but also responding to social issues, such as labor shortage. In the area of human resource development, we are
enhancing economy and safety but also responding to social issues, such as labor shortage. In the area of human resource development, we are

not only strengthening our distributors outside of Japan, but also developing people to meet the needs of local communities around the world. To
not only strengthening our distributors outside of Japan, but also developing people to meet the needs of local communities around the world. To

ensure sustainable growth of society by promoting group-wide efforts, we think about what we can and must do by capitalizing on our strengths built
ensure sustainable growth of society by promoting group-wide efforts, we think about what we can and must do by capitalizing on our strengths built

on through business, such as reconstruction assistance in the regions destroyed by the Great East Japan Earthquake and tsunami of 2011 as well
on through business, such as reconstruction assistance in the regions destroyed by the Great East Japan Earthquake and tsunami of 2011 as well

as removal of landmines and community redevelopment in Cambodia and Angola.
as removal of landmines and community redevelopment in Cambodia and Angola.

Based on the belief that “our corporate value is the total sum of trust given to us by society and all our stakeholders,” we are further strengthening
Based on the belief that “our corporate value is the total sum of trust given to us by society and all our stakeholders,” we are further strengthening

our corporate governance to ensure sound and transparent management, while improving management efficiency. We will also ensure all
our corporate governance to ensure sound and transparent management, while improving management efficiency. We will also ensure all

employees share The KOMATSU Way and continue to constantly address the fundamentals of safety, environmental conservation, compliance and
employees share The KOMATSU Way and continue to constantly address the fundamentals of safety, environmental conservation, compliance and

business performance. We will also facilitate both the development of corporate strength and the achievement of social responsibility in a well-
business performance. We will also facilitate both the development of corporate strength and the achievement of social responsibility in a well-

balanced manner.
balanced manner.

On behalf of the members of the Board, we would like to extend our sincere appreciation to our stakeholders around the world for their support.
On behalf of the members of the Board, we would like to extend our sincere appreciation to our stakeholders around the world for their support.

July 2014
July 2014

Kunio Noji
Kunio Noji

Chairman of the Board
Chairman of the Board

Tetsuji Ohashi
Tetsuji Ohashi

President and CEO
President and CEO

KOMATSU REPORT 2014

09

FY2013 Highlights

FY2013 Highlights

Mid-range Focused Activities

Mid-range Focused Activities

For Sustainable Growth

For Sustainable Growth

Consolidated Results

Consolidated Results

Growth Strategies: Innovation

Growth Strategies: Innovation

Risk Management

Risk Management

Environmental Performance

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Sources of Growth

Basic Management Principles

Basic Management Principles

Outline of Operations

Outline of Operations

Our Strengths

Our Strengths

Mid-range Management Plan

Mid-range Management Plan

Growth Strategies: Existing

Growth Strategies: Existing

Businesses

Businesses

Structural Reforms (1)

Structural Reforms (1)

Structural Reforms (2)

Structural Reforms (2)

Review of FY2013 Operations

Review of FY2013 Operations

5-Year Summary

5-Year Summary

Construction, Mining & Utility

Construction, Mining & Utility

Equipment

Equipment

Industrial Machinery & Others

Industrial Machinery & Others

Corporate Governance

Corporate Governance

Environmental Conservation Efforts

Environmental Conservation Efforts

CSR Efforts

CSR Efforts

Information

Information

Corporate Information

Corporate Information

Download PDF

Download PDF

Site Map

Site Map

About KOMATSU REPORT

About KOMATSU REPORT

Use of the Gidelines

Use of the Gidelines

Terms and Conditions

Terms and Conditions

Inquiry

Inquiry

Site map

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

Copyright © 2014 Komatsu Ltd. All rights reserved

http://solovan-dev.jp/komatsu/komatsu_com/CompanyInfo/ir/annual/html/2014/message/

http://solovan-dev.jp/komatsu/komatsu_com/CompanyInfo/ir/annual/html/2014/message/

1/1 ページ

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To All Our Stakeholders | KOMATSU REPORT 2014

2014/07/10 10:21

KOMATSU REPORT 2014 

To All Our Stakeholders

To All Our Stakeholders

Performance

Achievements and Tasks Ahead

Environmental Conservation Efforts

CSR Efforts

Tetsuji Ohashi , President and CEO

Kunio Noji , Chairman of the Board

Performance

For the fiscal year under review (April 1, 2013 – March 31, 2014), in the construction, mining and utility equipment business, while demand for

mining equipment remained slack, that for construction equipment increased in Japan, China and some other regions. In addition, reflecting the

Japanese yen’s depreciation, sales increased from the previous fiscal year. With respect to the industrial machinery and others business, while

sales of sheet-metal and press machines were firm, total sales declined from the previous fiscal year, largely affected by a further decline in sales of

wire saws. As a result, consolidated net sales for the year increased by 3.6% from the previous fiscal year, to JPY1,953.6 billion.

Concerning profits, operating income improved by 13.7% from the previous fiscal year, to JPY240.4 billion, supported by the Japanese yen’s

depreciation and our continued focus on improving selling prices and production costs, as well as curtailing fixed costs. Operating income ratio was

12.3%, up 1.1 percentage points.

Consolidated Business Results for the year 

Fiscal year ended March 31, 2014 (FY2013)

Billions of JPY

(except for operating income ratio)

Results for

Change

the year

(FY2013/FY2012)

Projections for the Fiscal Year 2014 

(Announced on April 25, 2014)

Fiscal year ending March 31, 2015 (FY2014)

Billions of JPY

(except for operating income ratio)

FY2014

Change

(FY2014/FY2013)

Net sales

Operating income

Operating income ratio

Income before income taxes and

equity in earnings of affiliated companies

1,953.6

+ 3.6%

240.4

12.3%

242.0

+ 13.7%

+ 1.1 pt

+ 18.3%

Net sales

Operating income

Operating income ratio

Net income attributable to Komatsu Ltd.

159.5

+ 26.3%

Income before income taxes and

equity in earnings of affiliated companies

1,880.0

243.0

12.9%

237.0

- 3.8%

+ 1.0%

+0.6 pts

- 2.1%

Net income attributable to Komatsu Ltd.

154.0

- 3.5%

Sales by operation (Based on the amounts before elimination of

transactions between operations)

Note: Figures are rounded down to the hundred-million JPY.

Construction, Mining and Utility Equipment

1,752.2

Industrial Machinery and Others

Results for

Change

the year

(FY2013/FY2012)

+ 4.3%

- 3.3%

209.1

(7.7)

1,953.6

+ 3.6%

Note: Figures are rounded down to the hundred-million JPY.

Elimination

Total

Dividends

Annual cash dividends per share:

FY2012: JPY 48

FY2013: JPY 58

FY2014: JPY 58 (planned)

Dividend Policy

・Concerning cash dividends to our shareholders, we continue to maintain the

policy of redistributing profits by considering consolidated business results to strive

to continue stable dividends.

・We have set the goal of a consolidated payout ratio of 30% or higher, and

maintains the policy of not decreasing dividends as long as a consolidated payout

ratio does not surpass 50%.

Achievements and Tasks Ahead

In April 2013, we embarked on the “Together We Innovate GEMBA Worldwide” three-year, mid-range management plan. Since then, we have

engaged in business that emphasizes three focused efforts: 1) growth strategies based on innovation; 2) growth strategies of existing businesses;

and 3) structural reforms designed to reinforce the business foundation.

With respect to growth strategies based on innovation, we launched the medium-sized D61PXi-23 intelligent Machine Control (iMC) dozers in North

America, Europe and Japan. This model features the world’s first automatic blade control as a next-generation product. We also widened its model

range. Concerning strategies of existing businesses, by taking advantage of KOMTRAX (Komatsu Machine Tracking System) information about

machine operations, we worked to strengthen the aftermarket business, which includes the provision of services and sales expansion of strategic

parts.

With respect to models certified for new emission regulations, which have become effective in the United States, Europe and Japan since 2011, we

continued an aggressive market introduction together with KOMATSU CARE, a service program designed to reduce the total lifecycle costs of these

models and prolong machine life. In structural reforms designed to reinforce the business foundation, we facilitated activities to cut down electric

power consumption to half at all plants in Japan, including a new factory which will feature dynamic energy-saving and productivity by means of

cutting-edge technologies, at the Awazu Plant in Ishikawa Prefecture, Japan.

Looking ahead, we will step up our group-wide efforts to reinforce business models designed to offer comprehensive merits to customers, and strive

to expand sales in the entire value chain, which includes not only sales of new equipment but also rental-to-used equipment and retail finance

businesses. At the same time, we will also make continuous efforts to improve selling prices, production costs and the like.

Environmental Conservation Efforts

We consider environmental conservation efforts a top management priority of the Komatsu Group. Based on the Komatsu Earth Environment

Charter, the Komatsu Group is working to reduce environmental impact in each and every aspect of its business activities.

In the area of product development, we are making concerted efforts to not only develop models featuring super fuel economy and low CO2

emissions in response to the latest emission regulations in Japan, the United States and Europe, but also cut down environmental load in the entire

product lifecycle, for example, by developing iMC dozers capable of dramatically shortening the construction period.

With respect to production, we are promoting the project to cut down power consumption volume to half in all plants in Japan. In May 2014, we

began operation at a new assembly factory at the Awazu Plant. This factory incorporates dynamic process reforms and cutting-edge, high-efficiency

facilities, achieving both improved productivity and outstanding reduction of purchase power consumption. We will continue to implement production

reforms driven by reduction of power consumption in all other plants in Japan as planned. At the same time, we are also continuing to advocate the

development of a recycling-oriented society and conserve air and water environments as well as biodiversity.

We define our CSR priorities by understanding where our business activities intersect with our contributions to society, and we specify three areas

CSR Efforts

of focused efforts on a global scale as follows.

・ Enhancing quality of life: providing products required by society

・ Developing people

・ Growing with society

Through innovations, such as Autonomous Haulage System (AHS) and iMC dozers, we are working to provide realistic solutions by not only

enhancing economy and safety but also responding to social issues, such as labor shortage. In the area of human resource development, we are

not only strengthening our distributors outside of Japan, but also developing people to meet the needs of local communities around the world. To

ensure sustainable growth of society by promoting group-wide efforts, we think about what we can and must do by capitalizing on our strengths built

on through business, such as reconstruction assistance in the regions destroyed by the Great East Japan Earthquake and tsunami of 2011 as well

as removal of landmines and community redevelopment in Cambodia and Angola.

Based on the belief that “our corporate value is the total sum of trust given to us by society and all our stakeholders,” we are further strengthening

our corporate governance to ensure sound and transparent management, while improving management efficiency. We will also ensure all

employees share The KOMATSU Way and continue to constantly address the fundamentals of safety, environmental conservation, compliance and

business performance. We will also facilitate both the development of corporate strength and the achievement of social responsibility in a well-

On behalf of the members of the Board, we would like to extend our sincere appreciation to our stakeholders around the world for their support.

balanced manner.

July 2014

Kunio Noji

Chairman of the Board

Tetsuji Ohashi

President and CEO

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

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KOMATSU REPORT 2014

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

KOMATSU REPORT 2014

10

 
 
 
 
 
 
Basic Management Principles|KOMATSU REPORT 2014

2014/07/09 12:07

Sources of Growth

KOMATSU REPORT 2014 

Sources of Growth 

Basic Management Principles

KOMATSU REPORT 2014

Basic Management Principles

Management Policy

The KOMATSU Way

Komatsu's Code of Worldwide Business Conduct

Management Policy

The cornerstone of Komatsu's management principles is to maximize its corporate value through commitment to Quality and Reliability. We at the

Komatsu Group believe our corporate value is the total sum of trust given to us by society and all stakeholders.

To enhance this trust, we have not only taken action with full awareness of corporate social responsibility, but also worked to strengthen corporate

governance and sharpen manufacturing competitiveness, thereby building on the source of our strengths.

By introducing brand management based on this line of thought, we have been promoting efforts to change our way of thinking from the

conventional perspective of a company (supplier) to that of customers, thereby further improving group-wide corporate fundamentals and promoting

human resource development.

Commitment to Quality and Reliability

We believe our commitment to Quality and Reliability should not be limited to products and services but also extend to organizations, businesses,

employees and all aspects of management. To enhance this Quality and Reliability, we have focused on the following five management guidelines.

To always think about the needs of customers and to strive to provide not only products, services and systems that are safe, environmentally friendly and

innovative, but also optimal solutions to their problems.

To always engage in self-initiated innovation of technology and management.

To promote consolidated management from the global perspective.

To contribute to the welfare of the local community as a good corporate citizen.

To protect the safety of employees and their families and provide employees with opportunities for self-initiated innovation and achievements.

Emphasis on Corporate Governance

To improve Quality and Reliability of management, the top management of each Komatsu Group company shall not only make constant efforts

toward, but also have full awareness of corporate social responsibility, thereby removing risky, speculative businesses and practicing sound

management. Komatsu Group companies also strive to vitalize their Board of Directors, the core organization for corporate governance, and

establish their internal control system, thereby working to maintain and improve transparent and sound management.

Reinforcement of Manufacturing Competitiveness

By Manufacturing Competitiveness, we mean to provide our customers with those products, services and solutions that they highly appreciate. It

also requires due considerations on safety and environmental conservation in all processes and become indispensable to our customers.

Reinforcement of Manufacturing Competitiveness requires teamwork on two main platforms. First, this teamwork exists within the Komatsu Group,

involving relevant departments, such as R&D, procurement, production, marketing, servicing and administration. Second, the same level of

teamwork functions throughout the value chain, involving our suppliers, distributors and other business partners. This teamwork demonstrates our

Gemba (workplace) capability, i.e., the vitality of all our employees and organizations plus our ability to continuously improve workplaces. In this

way we continuously embrace the challenge of manufacturing safe and innovative products.

Brand Management

Through Brand Management, guidelines for marketing and customer relations, we confront, along with our customers, the problems of equipment

deployed on their jobsites and propose ideas for improvement, thereby enhancing their reliability (the degree of their dependence on us) and our

relationship (the degree of continuously being chosen as their partner).

To solve the problems of jobsite operations with our customers, we not only increase our visits to their jobsites and opportunities for communication,

but also make their jobsite operations “visible” by means of ICT application. Once problems are identified, we capitalize on our group-wide

resources in an integrated manner to develop solutions.

The KOMATSU Way

We complied a record of Komatsu's strengths, which our forerunners had built up, fundamental beliefs and mindsets underlying such strengths, as

well as patterns of behaviors for practical implementation in the course of Komatsu's growth, based on management policy. Then, we documented

them in writing as The KOMATSU Way in 2006.

KOMATSU REPORT 2014
The KOMATSU Way describes the values that must be shared by all employees of the Komatsu Group, including top management, and must be

11

passed on to the generations to come at all workplaces.

Dissemination of The KOMATSU Way

Against the backdrop of a declining number of veteran employees in

Japan and a growing number of foreign employees around the world,

we implement a wide variety of dissemination and human resource

development programs under the leadership of the KOMATSU Way

Global Institute in order to distribute The KOMATSU Way among all

Komatsu Group companies worldwide.

At overseas subsidiaries, local senior managers, who have worked for

Komatsu for many years, translated The KOMATSU Way into their

native languages. In this manner, we have ensured that it is easy to

understand for all employees in addition to a thorough understanding by

top management.

To reinforce Gemba (workplace) capabilities, the KOMATSU Way Global

Institute offers our time-tested TQM (total quality management) training

and other courses designed to advance employees' abilities in different

specializations, such as proprietary technologies, special skills and

management.

KOMATSU Way Global Institute in Komatsu City, Ishikawa, Japan

Komatsu's Code of Worldwide Business Conduct

The Rules of the Business Community are not limited to laws but also include rules which are generally respected in society. Today, each and every

employee is expected to fully become aware of corporate social responsibilities and take action to meet, and even surpass, the reliability demands

of society. This is becoming an important part of the Rules.

In 2001, we devised Komatsu's Code of Worldwide Business Conduct to describe basic rules, policies and stance to be followed anywhere in the

world. Since then, we have revised it eight times, updating the latest information about the Rules. On par with The KOMATSU Way, Komatsu's

Code of Worldwide Business Conduct provides invaluable guidelines, describing what we should be as a company.

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Financial conditions: Securities

Report

Social activities: CSR report

Environmental performance:

Environmental Report

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

http://solovan-dev.jp/komatsu/komatsu_com/CompanyInfo/ir/annual/html/2014/growth/

1/1 ページ

 
 
 
 
 
Basic Management Principles|KOMATSU REPORT 2014

2014/07/09 12:07

KOMATSU REPORT 2014 

Sources of Growth 

Basic Management Principles

Basic Management Principles

Management Policy

The KOMATSU Way

Komatsu's Code of Worldwide Business Conduct

Management Policy

The cornerstone of Komatsu's management principles is to maximize its corporate value through commitment to Quality and Reliability. We at the

Komatsu Group believe our corporate value is the total sum of trust given to us by society and all stakeholders.

To enhance this trust, we have not only taken action with full awareness of corporate social responsibility, but also worked to strengthen corporate

governance and sharpen manufacturing competitiveness, thereby building on the source of our strengths.

By introducing brand management based on this line of thought, we have been promoting efforts to change our way of thinking from the

conventional perspective of a company (supplier) to that of customers, thereby further improving group-wide corporate fundamentals and promoting

human resource development.

Commitment to Quality and Reliability

We believe our commitment to Quality and Reliability should not be limited to products and services but also extend to organizations, businesses,

employees and all aspects of management. To enhance this Quality and Reliability, we have focused on the following five management guidelines.

To always think about the needs of customers and to strive to provide not only products, services and systems that are safe, environmentally friendly and

innovative, but also optimal solutions to their problems.

To always engage in self-initiated innovation of technology and management.

To promote consolidated management from the global perspective.

To contribute to the welfare of the local community as a good corporate citizen.

To protect the safety of employees and their families and provide employees with opportunities for self-initiated innovation and achievements.

Emphasis on Corporate Governance

To improve Quality and Reliability of management, the top management of each Komatsu Group company shall not only make constant efforts

toward, but also have full awareness of corporate social responsibility, thereby removing risky, speculative businesses and practicing sound

management. Komatsu Group companies also strive to vitalize their Board of Directors, the core organization for corporate governance, and

establish their internal control system, thereby working to maintain and improve transparent and sound management.

Reinforcement of Manufacturing Competitiveness

By Manufacturing Competitiveness, we mean to provide our customers with those products, services and solutions that they highly appreciate. It

also requires due considerations on safety and environmental conservation in all processes and become indispensable to our customers.

Reinforcement of Manufacturing Competitiveness requires teamwork on two main platforms. First, this teamwork exists within the Komatsu Group,

involving relevant departments, such as R&D, procurement, production, marketing, servicing and administration. Second, the same level of

teamwork functions throughout the value chain, involving our suppliers, distributors and other business partners. This teamwork demonstrates our

Gemba (workplace) capability, i.e., the vitality of all our employees and organizations plus our ability to continuously improve workplaces. In this

way we continuously embrace the challenge of manufacturing safe and innovative products.

Brand Management

Through Brand Management, guidelines for marketing and customer relations, we confront, along with our customers, the problems of equipment

deployed on their jobsites and propose ideas for improvement, thereby enhancing their reliability (the degree of their dependence on us) and our

relationship (the degree of continuously being chosen as their partner).

To solve the problems of jobsite operations with our customers, we not only increase our visits to their jobsites and opportunities for communication,
Sources of Growth
but also make their jobsite operations “visible” by means of ICT application. Once problems are identified, we capitalize on our group-wide
resources in an integrated manner to develop solutions.

KOMATSU REPORT 2014

The KOMATSU Way

We complied a record of Komatsu's strengths, which our forerunners had built up, fundamental beliefs and mindsets underlying such strengths, as

well as patterns of behaviors for practical implementation in the course of Komatsu's growth, based on management policy. Then, we documented

them in writing as The KOMATSU Way in 2006.

The KOMATSU Way describes the values that must be shared by all employees of the Komatsu Group, including top management, and must be

passed on to the generations to come at all workplaces.

Dissemination of The KOMATSU Way

Against the backdrop of a declining number of veteran employees in

Japan and a growing number of foreign employees around the world,

we implement a wide variety of dissemination and human resource

development programs under the leadership of the KOMATSU Way

Global Institute in order to distribute The KOMATSU Way among all

Komatsu Group companies worldwide.

At overseas subsidiaries, local senior managers, who have worked for

Komatsu for many years, translated The KOMATSU Way into their

native languages. In this manner, we have ensured that it is easy to

understand for all employees in addition to a thorough understanding by

top management.

To reinforce Gemba (workplace) capabilities, the KOMATSU Way Global

Institute offers our time-tested TQM (total quality management) training

and other courses designed to advance employees' abilities in different

specializations, such as proprietary technologies, special skills and

management.

KOMATSU Way Global Institute in Komatsu City, Ishikawa, Japan

Komatsu's Code of Worldwide Business Conduct

The Rules of the Business Community are not limited to laws but also include rules which are generally respected in society. Today, each and every

employee is expected to fully become aware of corporate social responsibilities and take action to meet, and even surpass, the reliability demands

of society. This is becoming an important part of the Rules.

In 2001, we devised Komatsu's Code of Worldwide Business Conduct to describe basic rules, policies and stance to be followed anywhere in the

world. Since then, we have revised it eight times, updating the latest information about the Rules. On par with The KOMATSU Way, Komatsu's

Code of Worldwide Business Conduct provides invaluable guidelines, describing what we should be as a company.

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

Consolidated Results

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Innovation
Growth Strategies: Existing
Businesses
Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary
Construction, Mining & Utility
Equipment
Industrial Machinery & Others

Risk Management

Corporate Governance
Environmental Conservation Efforts
CSR Efforts

Information

Corporate Information

Download PDF

Site Map

Financial conditions: Securities
Report

Social activities: CSR report

Environmental performance:
Environmental Report

KOMATSU REPORT 2014

About KOMATSU REPORT

12

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

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Outline of operations | KOMATSU REPORT 2014

2014/07/09 12:07

Sources of Growth

KOMATSU REPORT 2014 

Sources of Growth 

Outline of Operations

KOMATSU REPORT 2014

Outline of Operations

Business Model at a Glance

Business Model at a Glance

We utilize a diverse range of resources, such as people, organizations, suppliers, distributors and intellectual property, and engage in a wide variety

of business activities.

Financial figures reflect those for FY2013. Numbers of facilities, etc. stand as of April 30, 2014.

●  Manufacturing Engineering Development Center

【Construction & mining equipment】

Americas

Production   Production bases

Assembly
incl. Mother plants
Components & parts
Materials
Total

4
1
3
1
8

Europe
CIS
6
4
2
0
8

3
-
4
2
9

3
-
4
2
9

6
4
*7
*1
14

22
9
20
6
48

China Asia Japan Total

【Industrial machinery & others】

Americas

China Asia Japan Total

Industrial machinery
Others
Total

-
-
-
-
-
-
Capital expenditures (tangible fixed assets): JPY0.4 bn

2
-
2

5
4
9

7
4
11

Europe
CIS
-
-
-

* Incl. components: casting materials=1 and production=6

Total capital expenditures (tangible fixed assets): JPY17.9 bn 

Sales & service

【Construction & mining equipment】
 (No. of host countries: 151)

Traditional Markets

Strategic Markets

No. of distributors

Japan

N.America

Distributors
Incl.subsidiaries

17
1

33
2

Europe L.America CIS Middle
East
10
-

43
2

25
2

8
-

Africa China Asia & 
Oceania
17
1

15
4

33
1

【Industrial machinery & others】 
Sales bases: 22 in 9 countries ●  Parts centers (distribution) : 49

【Aftermarket】

Total

201
13

●  Service support centers (training and support for distributors) : 27
●  Training centers (mechanics) :  20  
●  Reman/rebuild centers : 12
 (Remanufacturing and repair of key components, such as engines)
●  Retail finance  ●  Rent-to-used equipment business

ICT systems
●  KOMTRAX-installed machine population: 340,000 units worldwide  ●  KOMTRAX Plus  ●  GPS technologies  ●  Modular Mining Systems, Inc.: MineCARE  ●  Komatsu Forest AB : MaxiFleet, etc.

Manufacturing

Logistics

Sales

After-sales Services and Use

Recovery and Disassembly

●  Production of key components exclusively in Japan and technology innovation  
●  “Built-in” Quality and Reliability of equipment by Mother plants  
●  Flexible cross sourcing of finished products (geographical optimization of production)

【Society】 ●  Co-existence with local communities  ●  Biomass power generation  ●  Komatsu-no-mori

●  Service support worldwide  ●  Spare parts ( Improvement of next-morning delivery rates)  ●  Proposition of high value-added Strategic Parts  
●  Service contract business  ●  Brand management efforts ( Efforts to improve customers’ jobsite operations, such as fuel-saving machine operation)
●  Retail finance business  ●  Rental business  ●  Rent-to-used equipment business  ●  Solution business  
●  Expansion of distributors with zero inventories ●  AHS  ●  ICT-intensive construction ●  KOMTRAX

● Promotion of “Reman,” in which used components 
   (parts) are recovered, remanufactured, and 
   supplied back to the market

●  Cutting down electric power consumption to half at all plants in Japan 
 (incl. a new super-efficiency assembly factory at the Awazu Plant.)
●  Effective utilization of resources ( Zero emissions)
●  Reduction of water use  
●  Environmental risk management
●  Mitigation of climate change (energy conservation)

●  CO² reductions in logistics
●  Modal shift for greener logistics
●  Improvement of transport efficiency
●  Improvement of packing

●  Provision of environmentally-friendly products and services
●  Establishment and operation of a transaction network for 
    used components (parts)

●  Reduction of environmental impact during 
    the product usage stage
●  Provision of solutions for customers’ environmental activities
●  Promotion of fuel-efficient operation

Development
【Construction & mining equipment】

●  Construction Equipment Technical centers(Mother plants)
●  Development of components

Resources

R&D expenses: JPY64.4 bn
Construction, mining & utility equipment: JPY56.6 bn
Industrial machinery & others: JPY7.8 bn

●  Academia-industrial collaboration
●  Private-sector industrial collaboration

Development

Procurement

No. of suppliers: 1,200
incl. Midori-kai suppliers: 164

Procurement of 
Materials

Activities

●  DANTOTSU products  : Featuring unrivaled  Safety, Environmental friendliness, 

Fuel economy and ICT

●   “Built-in” engineering advantages by 
Mother plants and Midori-kai suppliers

●  Compliance to emission gas regulations
●  Development of hybrid hydraulic excavators
●  Research in next-generation mining equipment
●  AHS 
●  ICT-intensive construction
●  KOMTRAX
●  Ecology & Economy  : Low fuel consumption / Reduction of CO² emissions
●  LCA design
●  Medium-term targets for development of environmental technology

Environ-
mental 
protection

●  Green procurement

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

Consolidated Results

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Innovation
Growth Strategies: Existing
Businesses
Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary
Construction, Mining & Utility
Equipment
Industrial Machinery & Others

Risk Management

Corporate Governance
Environmental Conservation Efforts
CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Financial conditions: Securities
Report

Social activities: CSR report

Environmental performance:
Environmental Report

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

KOMATSU REPORT 2014

13

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Outline of operations | KOMATSU REPORT 2014

2014/07/09 12:07

Our Strengths | KOMATSU REPORT 2014

2014/07/10 17:28

KOMATSU REPORT 2014 

Sources of Growth 

Outline of Operations

Outline of Operations

Sources of Growth

KOMATSU REPORT 2014 

Sources of Growth 

Our Strengths

KOMATSU REPORT 2014

Our Strengths

Business Model at a Glance

Competitive Manufacturing

Strengths in Development and Production

Strengths in Sales and Service

Business Model at a Glance

of business activities.

We utilize a diverse range of resources, such as people, organizations, suppliers, distributors and intellectual property, and engage in a wide variety

We have derived our strengths by working to reinforce corporate governance and competitive manufacturing. Based on this approach, we have

introduced brand management in order to change the mindset of Komatsu Group employees from that based on a supplier to that of a customer.

This is further strengthening Komatsu Group's corporate muscle and facilitating human resource development.

Competitive Manufacturing

We define competitive manufacturing as work not limited to people on the shop floor but as teamwork among all internal departments, such as

R&D, production, sales and product support, as well as all value-chain partners, such as suppliers and distributors.

Gemba (Workplace) Capability

We define workplace capability as the capability of each and every employee to improve his/her work spontaneously and continually. We have

nurtured this workplace capability through TQM (Total Quality Management) over the years, thereby enhancing competitive manufacturing.

Solid Partnership with Suppliers and Distributors

We conduct business as we team up with our suppliers and distributors in charge of sales and service activities by sharing values and principles.

We have “Midori-kai”, the group of our suppliers in Japan, and regard it as the center of reinforcing collaboration. Midori-kai suppliers are asked to

get involved in the development stage of products in order to enhance our product competitiveness. They are also invited to participate in our

human resource development programs. We have also organized “Midori-kai” outside of Japan.

Strengths in Development and Production

In-house Development and Production of Key Components

We develop and produce key components, such as engines and hydraulic equipment, including the metal casting process, in Japan where we can

capitalize on time-tested competitive manufacturing. In this way, we are well positioned to enhance our product competitiveness by reassessing all

processes, including the design stage, when necessary. Further, we supply key components, which incorporate the world's top-level quality, cost

and delivery advantages, to our assembly plants around the world.

Mother Plant System

We position assembly plants equipped with product development capability as Mother plants. When producing new products or making model

changes, development and production divisions as well as suppliers team up to “build in” thorough quality, cost and delivery advantages. Mother

plants are responsible for Safety, Legal compliance, Quality, Delivery and Cost of Child plants when producing the same models. In addition, Mother

plants not only ensure the stable global supply of their products, but also work to transfer competitive manufacturing to Child plants.

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

Assembly Plants for Construction and Mining Equipment

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Financial conditions: Securities

Report

Social activities: CSR report

Environmental performance:

Environmental Report

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

KOMATSU REPORT 2014

14

Flexible Global Production

China and Southeast Asia.

We have 22 assembly plants (Mother and Child plants together) worldwide. We assemble the equipment at the best possible plants, chosen

especially by considering local market demand, foreign exchange rates and equalization of production load, and cross-sourced finished products

around the world. Except for key components, parts with superior quality and low costs are supplied to assembly plants around the world from

Construction and Mining Equipment: Production Bases and Main Models

Strengths in Sales and Service

Global Sales and Service Networks

Global Sales and Service Networks (Distributors)

Our network of 201 distributors in 151 countries covers 99% of the countries and regions with demand around the world. For mining equipment,

Komatsu and its subsidiaries team up to engage in customer-tailored sales and service activities.

ICT Applications: KOMTRAX

Komatsu has been setting the pace for implementing ICT applications in the construction and mining equipment industry. The number of KOMTRAX

(Komatsu Machine Tracking System)-installed construction equipment has exceeded 340,000 worldwide, and we are utilizing a massive amount of

information gained from the KOMTRAX in marketing and service operations. Concerning the use of all ICT-based information, we share it with our

customers and distributors. Together we make customers' jobsite operations “visible” and improve their operations, thereby building up a solid

relationship with customers.

Human Resource Development around the World

We are converging efforts to develop human resources centering on 20 training centers and 27 service support centers worldwide. We are also

promoting the localization of management by training top management of overseas subsidiaries. Today, seven overseas subsidiaries are managed

by those of respective citizenships who have worked for Komatsu over the years.

Product Support Bases

Zero Inventory Project for Distributors

to find out retail demand in a timely way around the world.

Under this project, we own distributors' finished products for them so that they can focus on sales and service. In this way we should become able

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

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Our Strengths | KOMATSU REPORT 2014

2014/07/10 17:28

KOMATSU REPORT 2014 

Sources of Growth 

Our Strengths

Our Strengths

Competitive Manufacturing

Strengths in Development and Production

Strengths in Sales and Service

We have derived our strengths by working to reinforce corporate governance and competitive manufacturing. Based on this approach, we have

introduced brand management in order to change the mindset of Komatsu Group employees from that based on a supplier to that of a customer.

This is further strengthening Komatsu Group's corporate muscle and facilitating human resource development.

Competitive Manufacturing

Gemba (Workplace) Capability

We define competitive manufacturing as work not limited to people on the shop floor but as teamwork among all internal departments, such as

R&D, production, sales and product support, as well as all value-chain partners, such as suppliers and distributors.

We define workplace capability as the capability of each and every employee to improve his/her work spontaneously and continually. We have

nurtured this workplace capability through TQM (Total Quality Management) over the years, thereby enhancing competitive manufacturing.

Solid Partnership with Suppliers and Distributors

We conduct business as we team up with our suppliers and distributors in charge of sales and service activities by sharing values and principles.

We have “Midori-kai”, the group of our suppliers in Japan, and regard it as the center of reinforcing collaboration. Midori-kai suppliers are asked to

get involved in the development stage of products in order to enhance our product competitiveness. They are also invited to participate in our

human resource development programs. We have also organized “Midori-kai” outside of Japan.

Strengths in Development and Production

In-house Development and Production of Key Components

We develop and produce key components, such as engines and hydraulic equipment, including the metal casting process, in Japan where we can

capitalize on time-tested competitive manufacturing. In this way, we are well positioned to enhance our product competitiveness by reassessing all

processes, including the design stage, when necessary. Further, we supply key components, which incorporate the world's top-level quality, cost

and delivery advantages, to our assembly plants around the world.

Mother Plant System

We position assembly plants equipped with product development capability as Mother plants. When producing new products or making model

changes, development and production divisions as well as suppliers team up to “build in” thorough quality, cost and delivery advantages. Mother
Sources of Growth
plants are responsible for Safety, Legal compliance, Quality, Delivery and Cost of Child plants when producing the same models. In addition, Mother

KOMATSU REPORT 2014

plants not only ensure the stable global supply of their products, but also work to transfer competitive manufacturing to Child plants.

Assembly Plants for Construction and Mining Equipment

Flexible Global Production

We have 22 assembly plants (Mother and Child plants together) worldwide. We assemble the equipment at the best possible plants, chosen

especially by considering local market demand, foreign exchange rates and equalization of production load, and cross-sourced finished products

around the world. Except for key components, parts with superior quality and low costs are supplied to assembly plants around the world from

China and Southeast Asia.

Construction and Mining Equipment: Production Bases and Main Models

Strengths in Sales and Service

Global Sales and Service Networks

KOMATSU REPORT 2014
Our network of 201 distributors in 151 countries covers 99% of the countries and regions with demand around the world. For mining equipment,

15

Komatsu and its subsidiaries team up to engage in customer-tailored sales and service activities.

Global Sales and Service Networks (Distributors)

ICT Applications: KOMTRAX

Komatsu has been setting the pace for implementing ICT applications in the construction and mining equipment industry. The number of KOMTRAX

(Komatsu Machine Tracking System)-installed construction equipment has exceeded 340,000 worldwide, and we are utilizing a massive amount of

information gained from the KOMTRAX in marketing and service operations. Concerning the use of all ICT-based information, we share it with our

customers and distributors. Together we make customers' jobsite operations “visible” and improve their operations, thereby building up a solid

relationship with customers.

Human Resource Development around the World

We are converging efforts to develop human resources centering on 20 training centers and 27 service support centers worldwide. We are also

promoting the localization of management by training top management of overseas subsidiaries. Today, seven overseas subsidiaries are managed

by those of respective citizenships who have worked for Komatsu over the years.

Product Support Bases

Zero Inventory Project for Distributors

to find out retail demand in a timely way around the world.

Under this project, we own distributors' finished products for them so that they can focus on sales and service. In this way we should become able

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

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Our Strengths | KOMATSU REPORT 2014

2014/07/10 17:28

KOMATSU REPORT 2014 

Sources of Growth 

Our Strengths

Our Strengths

Competitive Manufacturing

Strengths in Development and Production

Strengths in Sales and Service

We have derived our strengths by working to reinforce corporate governance and competitive manufacturing. Based on this approach, we have

introduced brand management in order to change the mindset of Komatsu Group employees from that based on a supplier to that of a customer.

This is further strengthening Komatsu Group's corporate muscle and facilitating human resource development.

Competitive Manufacturing

Gemba (Workplace) Capability

We define competitive manufacturing as work not limited to people on the shop floor but as teamwork among all internal departments, such as

R&D, production, sales and product support, as well as all value-chain partners, such as suppliers and distributors.

We define workplace capability as the capability of each and every employee to improve his/her work spontaneously and continually. We have

nurtured this workplace capability through TQM (Total Quality Management) over the years, thereby enhancing competitive manufacturing.

Solid Partnership with Suppliers and Distributors

We conduct business as we team up with our suppliers and distributors in charge of sales and service activities by sharing values and principles.

We have “Midori-kai”, the group of our suppliers in Japan, and regard it as the center of reinforcing collaboration. Midori-kai suppliers are asked to

get involved in the development stage of products in order to enhance our product competitiveness. They are also invited to participate in our

human resource development programs. We have also organized “Midori-kai” outside of Japan.

Strengths in Development and Production

In-house Development and Production of Key Components

We develop and produce key components, such as engines and hydraulic equipment, including the metal casting process, in Japan where we can

capitalize on time-tested competitive manufacturing. In this way, we are well positioned to enhance our product competitiveness by reassessing all

processes, including the design stage, when necessary. Further, we supply key components, which incorporate the world's top-level quality, cost

and delivery advantages, to our assembly plants around the world.

Mother Plant System

We position assembly plants equipped with product development capability as Mother plants. When producing new products or making model

changes, development and production divisions as well as suppliers team up to “build in” thorough quality, cost and delivery advantages. Mother

plants are responsible for Safety, Legal compliance, Quality, Delivery and Cost of Child plants when producing the same models. In addition, Mother

plants not only ensure the stable global supply of their products, but also work to transfer competitive manufacturing to Child plants.

Assembly Plants for Construction and Mining Equipment

Sources of Growth

KOMATSU REPORT 2014

Strengths in Sales and Service

Global Sales and Service Networks

Our network of 201 distributors in 151 countries covers 99% of the countries and regions with demand around the world. For mining equipment,

Komatsu and its subsidiaries team up to engage in customer-tailored sales and service activities.

Global Sales and Service Networks (Distributors)

ICT Applications: KOMTRAX

Komatsu has been setting the pace for implementing ICT applications in the construction and mining equipment industry. The number of KOMTRAX

(Komatsu Machine Tracking System)-installed construction equipment has exceeded 340,000 worldwide, and we are utilizing a massive amount of

information gained from the KOMTRAX in marketing and service operations. Concerning the use of all ICT-based information, we share it with our

customers and distributors. Together we make customers' jobsite operations “visible” and improve their operations, thereby building up a solid

relationship with customers.

Human Resource Development around the World

We are converging efforts to develop human resources centering on 20 training centers and 27 service support centers worldwide. We are also

promoting the localization of management by training top management of overseas subsidiaries. Today, seven overseas subsidiaries are managed

by those of respective citizenships who have worked for Komatsu over the years.

Product Support Bases

Our Strengths | KOMATSU REPORT 2014

2014/07/10 17:28

KOMATSU REPORT 2014 

Sources of Growth 

Our Strengths

Our Strengths

Competitive Manufacturing

Strengths in Development and Production

Strengths in Sales and Service

We have derived our strengths by working to reinforce corporate governance and competitive manufacturing. Based on this approach, we have

introduced brand management in order to change the mindset of Komatsu Group employees from that based on a supplier to that of a customer.

This is further strengthening Komatsu Group's corporate muscle and facilitating human resource development.

We define workplace capability as the capability of each and every employee to improve his/her work spontaneously and continually. We have

nurtured this workplace capability through TQM (Total Quality Management) over the years, thereby enhancing competitive manufacturing.

Solid Partnership with Suppliers and Distributors

We conduct business as we team up with our suppliers and distributors in charge of sales and service activities by sharing values and principles.

We have “Midori-kai”, the group of our suppliers in Japan, and regard it as the center of reinforcing collaboration. Midori-kai suppliers are asked to

get involved in the development stage of products in order to enhance our product competitiveness. They are also invited to participate in our

human resource development programs. We have also organized “Midori-kai” outside of Japan.

Strengths in Development and Production

In-house Development and Production of Key Components

We develop and produce key components, such as engines and hydraulic equipment, including the metal casting process, in Japan where we can

capitalize on time-tested competitive manufacturing. In this way, we are well positioned to enhance our product competitiveness by reassessing all

processes, including the design stage, when necessary. Further, we supply key components, which incorporate the world's top-level quality, cost

and delivery advantages, to our assembly plants around the world.

Mother Plant System

We position assembly plants equipped with product development capability as Mother plants. When producing new products or making model

changes, development and production divisions as well as suppliers team up to “build in” thorough quality, cost and delivery advantages. Mother

plants are responsible for Safety, Legal compliance, Quality, Delivery and Cost of Child plants when producing the same models. In addition, Mother

plants not only ensure the stable global supply of their products, but also work to transfer competitive manufacturing to Child plants.

Assembly Plants for Construction and Mining Equipment

Flexible Global Production

China and Southeast Asia.

We have 22 assembly plants (Mother and Child plants together) worldwide. We assemble the equipment at the best possible plants, chosen

especially by considering local market demand, foreign exchange rates and equalization of production load, and cross-sourced finished products

around the world. Except for key components, parts with superior quality and low costs are supplied to assembly plants around the world from

Construction and Mining Equipment: Production Bases and Main Models

Competitive Manufacturing

We define competitive manufacturing as work not limited to people on the shop floor but as teamwork among all internal departments, such as

China and Southeast Asia.

R&D, production, sales and product support, as well as all value-chain partners, such as suppliers and distributors.

Gemba (Workplace) Capability

Construction and Mining Equipment: Production Bases and Main Models

Flexible Global Production

We have 22 assembly plants (Mother and Child plants together) worldwide. We assemble the equipment at the best possible plants, chosen

especially by considering local market demand, foreign exchange rates and equalization of production load, and cross-sourced finished products

around the world. Except for key components, parts with superior quality and low costs are supplied to assembly plants around the world from

Strengths in Sales and Service

Global Sales and Service Networks

Global Sales and Service Networks (Distributors)

Our network of 201 distributors in 151 countries covers 99% of the countries and regions with demand around the world. For mining equipment,

Komatsu and its subsidiaries team up to engage in customer-tailored sales and service activities.

KOMATSU REPORT 2014

16

Zero Inventory Project for Distributors

to find out retail demand in a timely way around the world.

Under this project, we own distributors' finished products for them so that they can focus on sales and service. In this way we should become able

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

ICT Applications: KOMTRAX

Komatsu has been setting the pace for implementing ICT applications in the construction and mining equipment industry. The number of KOMTRAX

(Komatsu Machine Tracking System)-installed construction equipment has exceeded 340,000 worldwide, and we are utilizing a massive amount of

information gained from the KOMTRAX in marketing and service operations. Concerning the use of all ICT-based information, we share it with our

customers and distributors. Together we make customers' jobsite operations “visible” and improve their operations, thereby building up a solid

relationship with customers.

Human Resource Development around the World

We are converging efforts to develop human resources centering on 20 training centers and 27 service support centers worldwide. We are also

promoting the localization of management by training top management of overseas subsidiaries. Today, seven overseas subsidiaries are managed

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

by those of respective citizenships who have worked for Komatsu over the years.

Product Support Bases

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1/1 ページ

Zero Inventory Project for Distributors

to find out retail demand in a timely way around the world.

Under this project, we own distributors' finished products for them so that they can focus on sales and service. In this way we should become able

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

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Our Strengths | KOMATSU REPORT 2014

2014/07/10 17:28

KOMATSU REPORT 2014 

Sources of Growth 

Our Strengths

Our Strengths

Competitive Manufacturing

Strengths in Development and Production

Strengths in Sales and Service

We have derived our strengths by working to reinforce corporate governance and competitive manufacturing. Based on this approach, we have

introduced brand management in order to change the mindset of Komatsu Group employees from that based on a supplier to that of a customer.

This is further strengthening Komatsu Group's corporate muscle and facilitating human resource development.

Competitive Manufacturing

Gemba (Workplace) Capability

We define competitive manufacturing as work not limited to people on the shop floor but as teamwork among all internal departments, such as

R&D, production, sales and product support, as well as all value-chain partners, such as suppliers and distributors.

We define workplace capability as the capability of each and every employee to improve his/her work spontaneously and continually. We have

nurtured this workplace capability through TQM (Total Quality Management) over the years, thereby enhancing competitive manufacturing.

Solid Partnership with Suppliers and Distributors

We conduct business as we team up with our suppliers and distributors in charge of sales and service activities by sharing values and principles.

We have “Midori-kai”, the group of our suppliers in Japan, and regard it as the center of reinforcing collaboration. Midori-kai suppliers are asked to

get involved in the development stage of products in order to enhance our product competitiveness. They are also invited to participate in our

human resource development programs. We have also organized “Midori-kai” outside of Japan.

Strengths in Development and Production

In-house Development and Production of Key Components

We develop and produce key components, such as engines and hydraulic equipment, including the metal casting process, in Japan where we can

capitalize on time-tested competitive manufacturing. In this way, we are well positioned to enhance our product competitiveness by reassessing all

processes, including the design stage, when necessary. Further, we supply key components, which incorporate the world's top-level quality, cost

and delivery advantages, to our assembly plants around the world.

Mother Plant System

We position assembly plants equipped with product development capability as Mother plants. When producing new products or making model

changes, development and production divisions as well as suppliers team up to “build in” thorough quality, cost and delivery advantages. Mother

plants are responsible for Safety, Legal compliance, Quality, Delivery and Cost of Child plants when producing the same models. In addition, Mother

plants not only ensure the stable global supply of their products, but also work to transfer competitive manufacturing to Child plants.

Assembly Plants for Construction and Mining Equipment

Flexible Global Production

China and Southeast Asia.

We have 22 assembly plants (Mother and Child plants together) worldwide. We assemble the equipment at the best possible plants, chosen

especially by considering local market demand, foreign exchange rates and equalization of production load, and cross-sourced finished products

around the world. Except for key components, parts with superior quality and low costs are supplied to assembly plants around the world from

Construction and Mining Equipment: Production Bases and Main Models

Strengths in Sales and Service

Global Sales and Service Networks

Global Sales and Service Networks (Distributors)

Our network of 201 distributors in 151 countries covers 99% of the countries and regions with demand around the world. For mining equipment,

Komatsu and its subsidiaries team up to engage in customer-tailored sales and service activities.

Sources of Growth

KOMATSU REPORT 2014

ICT Applications: KOMTRAX

Komatsu has been setting the pace for implementing ICT applications in the construction and mining equipment industry. The number of KOMTRAX

(Komatsu Machine Tracking System)-installed construction equipment has exceeded 340,000 worldwide, and we are utilizing a massive amount of

information gained from the KOMTRAX in marketing and service operations. Concerning the use of all ICT-based information, we share it with our

customers and distributors. Together we make customers' jobsite operations “visible” and improve their operations, thereby building up a solid

relationship with customers.

Human Resource Development around the World

We are converging efforts to develop human resources centering on 20 training centers and 27 service support centers worldwide. We are also

promoting the localization of management by training top management of overseas subsidiaries. Today, seven overseas subsidiaries are managed

by those of respective citizenships who have worked for Komatsu over the years.

Product Support Bases

Zero Inventory Project for Distributors

Under this project, we own distributors' finished products for them so that they can focus on sales and service. In this way we should become able

to find out retail demand in a timely way around the world.

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Innovation
Growth Strategies: Existing
Businesses
Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary
Construction, Mining & Utility
Equipment
Industrial Machinery & Others

Risk Management

Corporate Governance
Environmental Conservation Efforts
CSR Efforts

Information

Corporate Information

Download PDF

Site Map

KOMATSU REPORT 2014

17
About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

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Our Strengths | KOMATSU REPORT 2014

2014/07/10 17:28

KOMATSU REPORT 2014 

Sources of Growth 

Our Strengths

Our Strengths

Competitive Manufacturing

Strengths in Development and Production

Strengths in Sales and Service

We have derived our strengths by working to reinforce corporate governance and competitive manufacturing. Based on this approach, we have

introduced brand management in order to change the mindset of Komatsu Group employees from that based on a supplier to that of a customer.

This is further strengthening Komatsu Group's corporate muscle and facilitating human resource development.

Competitive Manufacturing

Gemba (Workplace) Capability

We define competitive manufacturing as work not limited to people on the shop floor but as teamwork among all internal departments, such as

R&D, production, sales and product support, as well as all value-chain partners, such as suppliers and distributors.

We define workplace capability as the capability of each and every employee to improve his/her work spontaneously and continually. We have

nurtured this workplace capability through TQM (Total Quality Management) over the years, thereby enhancing competitive manufacturing.

Solid Partnership with Suppliers and Distributors

We conduct business as we team up with our suppliers and distributors in charge of sales and service activities by sharing values and principles.

We have “Midori-kai”, the group of our suppliers in Japan, and regard it as the center of reinforcing collaboration. Midori-kai suppliers are asked to

get involved in the development stage of products in order to enhance our product competitiveness. They are also invited to participate in our

human resource development programs. We have also organized “Midori-kai” outside of Japan.

Strengths in Development and Production

In-house Development and Production of Key Components

We develop and produce key components, such as engines and hydraulic equipment, including the metal casting process, in Japan where we can

capitalize on time-tested competitive manufacturing. In this way, we are well positioned to enhance our product competitiveness by reassessing all

processes, including the design stage, when necessary. Further, we supply key components, which incorporate the world's top-level quality, cost

and delivery advantages, to our assembly plants around the world.

Mother Plant System

We position assembly plants equipped with product development capability as Mother plants. When producing new products or making model

changes, development and production divisions as well as suppliers team up to “build in” thorough quality, cost and delivery advantages. Mother

plants are responsible for Safety, Legal compliance, Quality, Delivery and Cost of Child plants when producing the same models. In addition, Mother

plants not only ensure the stable global supply of their products, but also work to transfer competitive manufacturing to Child plants.

Assembly Plants for Construction and Mining Equipment

Flexible Global Production

China and Southeast Asia.

We have 22 assembly plants (Mother and Child plants together) worldwide. We assemble the equipment at the best possible plants, chosen

especially by considering local market demand, foreign exchange rates and equalization of production load, and cross-sourced finished products

around the world. Except for key components, parts with superior quality and low costs are supplied to assembly plants around the world from

Construction and Mining Equipment: Production Bases and Main Models

Strengths in Sales and Service

Global Sales and Service Networks

Global Sales and Service Networks (Distributors)

Our network of 201 distributors in 151 countries covers 99% of the countries and regions with demand around the world. For mining equipment,

Komatsu and its subsidiaries team up to engage in customer-tailored sales and service activities.

Zero Inventory Project for Distributors

to find out retail demand in a timely way around the world.

Under this project, we own distributors' finished products for them so that they can focus on sales and service. In this way we should become able

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

Mid-range Management Plan | KOMATSU REPORT 2014

2014/07/17 16:05

Sources of Growth

KOMATSU REPORT 2014 

Sources of Growth 

Mid-range Management Plan

KOMATSU REPORT 2014

relationship with customers.

Human Resource Development around the World

Product Support Bases

ICT Applications: KOMTRAX

Komatsu has been setting the pace for implementing ICT applications in the construction and mining equipment industry. The number of KOMTRAX

(Komatsu Machine Tracking System)-installed construction equipment has exceeded 340,000 worldwide, and we are utilizing a massive amount of

information gained from the KOMTRAX in marketing and service operations. Concerning the use of all ICT-based information, we share it with our

customers and distributors. Together we make customers' jobsite operations “visible” and improve their operations, thereby building up a solid

Mid-range Management Plan

Market Environment

Outline of the Plan

Focused Activities

The Komatsu Group has been conducting business in tune with the “Together We Innovate GEMBA Worldwide” three-year management plan,

which started in April 2013 and will continue through March 2016.

We are converging efforts to develop human resources centering on 20 training centers and 27 service support centers worldwide. We are also

promoting the localization of management by training top management of overseas subsidiaries. Today, seven overseas subsidiaries are managed

by those of respective citizenships who have worked for Komatsu over the years.

Market Environment

Demand for construction and mining equipment is growing, supported by the business cycle, in some regions of the world. However, we need to

anticipate that it will remain at a standstill into the near future, due to a delay in demand recovery in emerging countries and a drop in demand for

mining equipment against the backdrop of sluggish prices of commodities. In light of dynamic changes in the market, the number of uncertain

factors is growing in the short- and medium-term projections.

In the long term, however, we are in a growth industry, as we project an increase in demand for construction and mining equipment, supported by

growing population and urbanization on a global scale.

Demand for Construction and Mining Equipment: 7 Major Products

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of key components, global sales and service networks, as well as flexible procurement and production, step up our efforts in technology

Outline of the Plan

The Komatsu Group will continue to focus efforts on the core businesses of construction and mining equipment as well as industrial machinery,

promote two growth strategies by capitalizing on the Group's strengths and structural reforms designed to reinforce its business foundation, and

improve the level of profit redistribution to shareholders.

Effective engagement in focused activities necessarily calls for teamwork of employees with Gemba (workplace) capability, i.e., the vitality of all our

employees and organizations plus our ability to continuously improve the workplace. Based on The KOMATSU Way, all of us in the Komatsu Group

will advance improvement efforts at our respective workplaces around the world.

We are also going to put more efforts on brand management activities, through which we strive to have a thorough understanding of our customers'

workplaces and become indispensable to them. By making all these efforts, we are aiming at developing human resources needed for global

business expansion.

Operating income ratio

ROE*¹

Net debt-to-equity ratio*²

Consolidated payout ratio

at the end of the fiscal year) / 2]



Target figures for FY2015

FY2013 results

18 - 20%

18 - 20%

KOMATSU REPORT 2014

18

0.3 or below

30 - 50% stably

12.3%

12.4%

0.37

35%

*1 ROE = Net income attributable to Komatsu Ltd. for the year / [(Komatsu Ltd. shareholders' equity at the beginning + Komatsu Ltd. shareholders' equity

*2 Net debt-to-equity ratio = (Interest-bearing debt - Cash and cash equivalents - Time deposits) / Komatsu Ltd. shareholders' equity

Guideline on sales

JPY2,300 bn +/- JPY200 bn

JPY1,953.6 bn

Guidelines for exchange rates

Per USD

JPY 90-95

Target figure for FY2015

FY2013 results

Per EUR

JPY120-125

Per RMB

JPY15.0-15.3

JPY99.6

JPY132.8

JPY16.3

Focused Activities

(1) Growth Strategies Based on Innovation

We will continue to advance our strengths we have built on, such as ICT(Information and Communication Technology), development and production

development, and create DANTOTSU(unrivaled) products, DANTOTSU services, and DANTOTSU solutions. Together with our customers and

through these DANTOTSU strides, we will speedily innovate their jobsite operations and generate innovation designed to create new value.

(cid:127)Activities

D39PXi iMC dozer

Establishment of joint-ownership company for next-generation underground

We are developing solutions by using information transmitted from the machines in

mining equipment

use and are making customers' jobsite operations “visible” through a construction

Jointly with General Electric Company of the United States, we established

management system and the like.

Komatsu GE Mining Systems in April 2014 to develop next-generation underground

Related page: Machine Control Constraction equipment

mining equipment.

(2) Growth Strategies of Existing Businesses

In our existing businesses, we are taking the fullest advantage of ICT to “visualize” customers' jobsite operations and are implementing quicker

delivery of spare parts and service. This is done while expanding businesses throughout the value chain, including the rental-to-used equipment

and retail finance businesses, thereby further improving customer satisfaction. In the spare parts business, we will not only continue to reform

ordering/receiving operations and logistics, but also work to accelerate sales in Strategic Markets as well as sales of strategic parts, such as

buckets, teeth and track shoes, in order to expand profits.

In response to new emission control regulations (e.g., Tier 4 Final in the United States) which have been effective in the United States, Europe and

Japan since 2014, we are well prepared to combine our strengths of in-house development and production of key components, such as engines,

hydraulic equipment and control systems, and cutting-edge technologies, thereby ensuring the smooth development and market introduction of new

products.

(cid:127) Activities

PC200/220-8M0 medium-sized hydraulic excavator for use in emerging

New FE25-1 battery-powered forklift truck

countries

Launched in Japan in May 2014, this new model features prolonged hours of daily

Having analyzed how hydraulic excavators are being used in China, we have

use, thanks to rapid charging, as well as enhanced water and dust resistance. As a

incorporated optimal specs into these modesls to reduce lifecycle costs.

result, it can operate on jobsites where conventional electric forklift trucks haven't

been able to do so.

(3) Structural Reforms to Reinforce Our Business Foundation

While we have almost doubled consolidated sales for the last 10 years, we have kept fixed costs about flat. Based on our policy of separating costs

from growth, we will continue to sustain an appropriate level of fixed costs into the future. Towards the target of cutting down the purchase of

electricity to half at all our plants in Japan, we are promoting manufacturing reforms and consolidating or renewing factory buildings, thereby

working to achieve a substantial reduction of production-related fixed costs.

Fixed Costs

Centering on the Global HANSEI Operation Center, we are also working to improve the levels of planning of sales, production and inventories

worldwide. At the same time, we are applying the Zero Inventory program to more distributors in order to achieve an appropriate level of inventories

of products and parts on a global scale.

To facilitate direct linkages between our plants and our customers' jobsites, we are going to reassess our human resources and organizations to

secure human and other resources needed for investment for our future growth.

(cid:127) Activities

Construction of the new assembly factory completed at the Awazu Plant in

Training distributors' service mechanics at the Techno Training Center

May 2014.

(Komatsu City, Ishikawa Prefecture)

Related page: The new assembly factory at the Awazu Plant

In April 2014, we established the Department for Promotion of Distributor Human

Resources Development to accelerate the training of sales and service distributors

around the world.

Related page: TQM training at Chinese subsidiary

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Social activities: CSR report

Financial conditions: Securities

Report

http://solovan-dev.jp/komatsu/komatsu_com/CompanyInfo/ir/annual/html/2014/growth/plan.html

1/2 ページ

 
 
 
 
 
 
 
 
 
 
 
 
Mid-range Management Plan | KOMATSU REPORT 2014

2014/07/17 16:05

KOMATSU REPORT 2014 

Sources of Growth 

Mid-range Management Plan

Mid-range Management Plan

Market Environment

Outline of the Plan

Focused Activities

The Komatsu Group has been conducting business in tune with the “Together We Innovate GEMBA Worldwide” three-year management plan,

which started in April 2013 and will continue through March 2016.

Market Environment

Demand for construction and mining equipment is growing, supported by the business cycle, in some regions of the world. However, we need to

anticipate that it will remain at a standstill into the near future, due to a delay in demand recovery in emerging countries and a drop in demand for

mining equipment against the backdrop of sluggish prices of commodities. In light of dynamic changes in the market, the number of uncertain

factors is growing in the short- and medium-term projections.

In the long term, however, we are in a growth industry, as we project an increase in demand for construction and mining equipment, supported by

growing population and urbanization on a global scale.

Demand for Construction and Mining Equipment: 7 Major Products

Sources of Growth

KOMATSU REPORT 2014

Outline of the Plan

The Komatsu Group will continue to focus efforts on the core businesses of construction and mining equipment as well as industrial machinery,

promote two growth strategies by capitalizing on the Group's strengths and structural reforms designed to reinforce its business foundation, and

improve the level of profit redistribution to shareholders.

Effective engagement in focused activities necessarily calls for teamwork of employees with Gemba (workplace) capability, i.e., the vitality of all our

employees and organizations plus our ability to continuously improve the workplace. Based on The KOMATSU Way, all of us in the Komatsu Group

will advance improvement efforts at our respective workplaces around the world.

We are also going to put more efforts on brand management activities, through which we strive to have a thorough understanding of our customers'

workplaces and become indispensable to them. By making all these efforts, we are aiming at developing human resources needed for global

business expansion.

Operating income ratio

ROE*¹

Net debt-to-equity ratio*²

Consolidated payout ratio

Target figures for FY2015

FY2013 results

18 - 20%

18 - 20%

0.3 or below

30 - 50% stably

12.3%

12.4%

0.37

35%

*1 ROE = Net income attributable to Komatsu Ltd. for the year / [(Komatsu Ltd. shareholders' equity at the beginning + Komatsu Ltd. shareholders' equity

at the end of the fiscal year) / 2]
*2 Net debt-to-equity ratio = (Interest-bearing debt - Cash and cash equivalents - Time deposits) / Komatsu Ltd. shareholders' equity



Guideline on sales

JPY2,300 bn +/- JPY200 bn

JPY1,953.6 bn

Target figure for FY2015

FY2013 results

Guidelines for exchange rates

Per USD

JPY 90-95

Per EUR

JPY120-125

Per RMB

JPY15.0-15.3

JPY99.6

JPY132.8

JPY16.3

Focused Activities

(1) Growth Strategies Based on Innovation

We will continue to advance our strengths we have built on, such as ICT(Information and Communication Technology), development and production

of key components, global sales and service networks, as well as flexible procurement and production, step up our efforts in technology

development, and create DANTOTSU(unrivaled) products, DANTOTSU services, and DANTOTSU solutions. Together with our customers and

through these DANTOTSU strides, we will speedily innovate their jobsite operations and generate innovation designed to create new value.

(cid:127)Activities

D39PXi iMC dozer

KOMATSU REPORT 2014

19

Establishment of joint-ownership company for next-generation underground

We are developing solutions by using information transmitted from the machines in

mining equipment

use and are making customers' jobsite operations “visible” through a construction

Jointly with General Electric Company of the United States, we established

management system and the like.

Komatsu GE Mining Systems in April 2014 to develop next-generation underground

Related page: Machine Control Constraction equipment

mining equipment.

(2) Growth Strategies of Existing Businesses

In our existing businesses, we are taking the fullest advantage of ICT to “visualize” customers' jobsite operations and are implementing quicker

delivery of spare parts and service. This is done while expanding businesses throughout the value chain, including the rental-to-used equipment

and retail finance businesses, thereby further improving customer satisfaction. In the spare parts business, we will not only continue to reform

ordering/receiving operations and logistics, but also work to accelerate sales in Strategic Markets as well as sales of strategic parts, such as

buckets, teeth and track shoes, in order to expand profits.

In response to new emission control regulations (e.g., Tier 4 Final in the United States) which have been effective in the United States, Europe and

Japan since 2014, we are well prepared to combine our strengths of in-house development and production of key components, such as engines,

hydraulic equipment and control systems, and cutting-edge technologies, thereby ensuring the smooth development and market introduction of new

products.

(cid:127) Activities

PC200/220-8M0 medium-sized hydraulic excavator for use in emerging

New FE25-1 battery-powered forklift truck

countries

Launched in Japan in May 2014, this new model features prolonged hours of daily

Having analyzed how hydraulic excavators are being used in China, we have

use, thanks to rapid charging, as well as enhanced water and dust resistance. As a

incorporated optimal specs into these modesls to reduce lifecycle costs.

result, it can operate on jobsites where conventional electric forklift trucks haven't

been able to do so.

(3) Structural Reforms to Reinforce Our Business Foundation

While we have almost doubled consolidated sales for the last 10 years, we have kept fixed costs about flat. Based on our policy of separating costs

from growth, we will continue to sustain an appropriate level of fixed costs into the future. Towards the target of cutting down the purchase of

electricity to half at all our plants in Japan, we are promoting manufacturing reforms and consolidating or renewing factory buildings, thereby

working to achieve a substantial reduction of production-related fixed costs.

Fixed Costs

Centering on the Global HANSEI Operation Center, we are also working to improve the levels of planning of sales, production and inventories

worldwide. At the same time, we are applying the Zero Inventory program to more distributors in order to achieve an appropriate level of inventories

of products and parts on a global scale.

To facilitate direct linkages between our plants and our customers' jobsites, we are going to reassess our human resources and organizations to

secure human and other resources needed for investment for our future growth.

(cid:127) Activities

Construction of the new assembly factory completed at the Awazu Plant in

Training distributors' service mechanics at the Techno Training Center

May 2014.

(Komatsu City, Ishikawa Prefecture)

Related page: The new assembly factory at the Awazu Plant

In April 2014, we established the Department for Promotion of Distributor Human

Resources Development to accelerate the training of sales and service distributors

around the world.

Related page: TQM training at Chinese subsidiary

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Social activities: CSR report

Financial conditions: Securities

Report

http://solovan-dev.jp/komatsu/komatsu_com/CompanyInfo/ir/annual/html/2014/growth/plan.html

1/2 ページ

 
 
 
 
 
 
 
Mid-range Management Plan | KOMATSU REPORT 2014

2014/07/17 16:05

KOMATSU REPORT 2014 

Sources of Growth 

Mid-range Management Plan

Mid-range Management Plan

Market Environment

Outline of the Plan

Focused Activities

The Komatsu Group has been conducting business in tune with the “Together We Innovate GEMBA Worldwide” three-year management plan,

which started in April 2013 and will continue through March 2016.

Market Environment

Demand for construction and mining equipment is growing, supported by the business cycle, in some regions of the world. However, we need to

anticipate that it will remain at a standstill into the near future, due to a delay in demand recovery in emerging countries and a drop in demand for

mining equipment against the backdrop of sluggish prices of commodities. In light of dynamic changes in the market, the number of uncertain

factors is growing in the short- and medium-term projections.

In the long term, however, we are in a growth industry, as we project an increase in demand for construction and mining equipment, supported by

growing population and urbanization on a global scale.

Demand for Construction and Mining Equipment: 7 Major Products

The Komatsu Group will continue to focus efforts on the core businesses of construction and mining equipment as well as industrial machinery,

promote two growth strategies by capitalizing on the Group's strengths and structural reforms designed to reinforce its business foundation, and

improve the level of profit redistribution to shareholders.

Effective engagement in focused activities necessarily calls for teamwork of employees with Gemba (workplace) capability, i.e., the vitality of all our

employees and organizations plus our ability to continuously improve the workplace. Based on The KOMATSU Way, all of us in the Komatsu Group

will advance improvement efforts at our respective workplaces around the world.

We are also going to put more efforts on brand management activities, through which we strive to have a thorough understanding of our customers'

workplaces and become indispensable to them. By making all these efforts, we are aiming at developing human resources needed for global

business expansion.

Operating income ratio

ROE*¹

Net debt-to-equity ratio*²

Consolidated payout ratio

at the end of the fiscal year) / 2]



Target figures for FY2015

FY2013 results

18 - 20%

18 - 20%

0.3 or below

30 - 50% stably

12.3%

12.4%

0.37

35%

*1 ROE = Net income attributable to Komatsu Ltd. for the year / [(Komatsu Ltd. shareholders' equity at the beginning + Komatsu Ltd. shareholders' equity

*2 Net debt-to-equity ratio = (Interest-bearing debt - Cash and cash equivalents - Time deposits) / Komatsu Ltd. shareholders' equity

Target figure for FY2015

FY2013 results

Guideline on sales

JPY2,300 bn +/- JPY200 bn

JPY1,953.6 bn

Guidelines for exchange rates

Per USD

JPY 90-95

Sources of Growth

Per EUR

JPY120-125

Per RMB

JPY15.0-15.3

JPY99.6

JPY132.8

JPY16.3

KOMATSU REPORT 2014

Mid-range Management Plan | KOMATSU REPORT 2014

2014/07/17 16:05

KOMATSU REPORT 2014 

Sources of Growth 

Mid-range Management Plan

Mid-range Management Plan

Market Environment

Outline of the Plan

Focused Activities

The Komatsu Group has been conducting business in tune with the “Together We Innovate GEMBA Worldwide” three-year management plan,

Outline of the Plan

which started in April 2013 and will continue through March 2016.

Market Environment

Demand for construction and mining equipment is growing, supported by the business cycle, in some regions of the world. However, we need to

anticipate that it will remain at a standstill into the near future, due to a delay in demand recovery in emerging countries and a drop in demand for

mining equipment against the backdrop of sluggish prices of commodities. In light of dynamic changes in the market, the number of uncertain

factors is growing in the short- and medium-term projections.

In the long term, however, we are in a growth industry, as we project an increase in demand for construction and mining equipment, supported by

growing population and urbanization on a global scale.

Demand for Construction and Mining Equipment: 7 Major Products

Outline of the Plan

The Komatsu Group will continue to focus efforts on the core businesses of construction and mining equipment as well as industrial machinery,

promote two growth strategies by capitalizing on the Group's strengths and structural reforms designed to reinforce its business foundation, and

improve the level of profit redistribution to shareholders.

Focused Activities

(1) Growth Strategies Based on Innovation

We will continue to advance our strengths we have built on, such as ICT(Information and Communication Technology), development and production

of key components, global sales and service networks, as well as flexible procurement and production, step up our efforts in technology

Effective engagement in focused activities necessarily calls for teamwork of employees with Gemba (workplace) capability, i.e., the vitality of all our

development, and create DANTOTSU(unrivaled) products, DANTOTSU services, and DANTOTSU solutions. Together with our customers and

employees and organizations plus our ability to continuously improve the workplace. Based on The KOMATSU Way, all of us in the Komatsu Group

through these DANTOTSU strides, we will speedily innovate their jobsite operations and generate innovation designed to create new value.

will advance improvement efforts at our respective workplaces around the world.

(cid:127)Activities

We are also going to put more efforts on brand management activities, through which we strive to have a thorough understanding of our customers'

workplaces and become indispensable to them. By making all these efforts, we are aiming at developing human resources needed for global

D39PXi iMC dozer

Establishment of joint-ownership company for next-generation underground

We are developing solutions by using information transmitted from the machines in

mining equipment

use and are making customers' jobsite operations “visible” through a construction

Jointly with General Electric Company of the United States, we established

management system and the like.

Komatsu GE Mining Systems in April 2014 to develop next-generation underground

Related page: Machine Control Constraction equipment

mining equipment.

(2) Growth Strategies of Existing Businesses

In our existing businesses, we are taking the fullest advantage of ICT to “visualize” customers' jobsite operations and are implementing quicker

delivery of spare parts and service. This is done while expanding businesses throughout the value chain, including the rental-to-used equipment

and retail finance businesses, thereby further improving customer satisfaction. In the spare parts business, we will not only continue to reform

ordering/receiving operations and logistics, but also work to accelerate sales in Strategic Markets as well as sales of strategic parts, such as

buckets, teeth and track shoes, in order to expand profits.

In response to new emission control regulations (e.g., Tier 4 Final in the United States) which have been effective in the United States, Europe and

Japan since 2014, we are well prepared to combine our strengths of in-house development and production of key components, such as engines,

We will continue to advance our strengths we have built on, such as ICT(Information and Communication Technology), development and production

hydraulic equipment and control systems, and cutting-edge technologies, thereby ensuring the smooth development and market introduction of new

of key components, global sales and service networks, as well as flexible procurement and production, step up our efforts in technology

development, and create DANTOTSU(unrivaled) products, DANTOTSU services, and DANTOTSU solutions. Together with our customers and

through these DANTOTSU strides, we will speedily innovate their jobsite operations and generate innovation designed to create new value.

products.

(cid:127) Activities

PC200/220-8M0 medium-sized hydraulic excavator for use in emerging

New FE25-1 battery-powered forklift truck

business expansion.

Operating income ratio

ROE*¹

Net debt-to-equity ratio*²

Consolidated payout ratio

at the end of the fiscal year) / 2]



Target figures for FY2015

FY2013 results

18 - 20%

18 - 20%

0.3 or below

30 - 50% stably

12.3%

12.4%

0.37

35%

*1 ROE = Net income attributable to Komatsu Ltd. for the year / [(Komatsu Ltd. shareholders' equity at the beginning + Komatsu Ltd. shareholders' equity

*2 Net debt-to-equity ratio = (Interest-bearing debt - Cash and cash equivalents - Time deposits) / Komatsu Ltd. shareholders' equity

Guideline on sales

JPY2,300 bn +/- JPY200 bn

JPY1,953.6 bn

Guidelines for exchange rates

Per USD

JPY 90-95

Target figure for FY2015

FY2013 results

Per EUR

JPY120-125

Per RMB

JPY15.0-15.3

JPY99.6

JPY132.8

JPY16.3

Focused Activities

(1) Growth Strategies Based on Innovation

(cid:127)Activities

D39PXi iMC dozer

Establishment of joint-ownership company for next-generation underground

We are developing solutions by using information transmitted from the machines in

mining equipment

use and are making customers' jobsite operations “visible” through a construction

Jointly with General Electric Company of the United States, we established

management system and the like.

Komatsu GE Mining Systems in April 2014 to develop next-generation underground

Related page: Machine Control Constraction equipment

mining equipment.

(2) Growth Strategies of Existing Businesses

In our existing businesses, we are taking the fullest advantage of ICT to “visualize” customers' jobsite operations and are implementing quicker

delivery of spare parts and service. This is done while expanding businesses throughout the value chain, including the rental-to-used equipment

and retail finance businesses, thereby further improving customer satisfaction. In the spare parts business, we will not only continue to reform

ordering/receiving operations and logistics, but also work to accelerate sales in Strategic Markets as well as sales of strategic parts, such as

buckets, teeth and track shoes, in order to expand profits.

In response to new emission control regulations (e.g., Tier 4 Final in the United States) which have been effective in the United States, Europe and

Japan since 2014, we are well prepared to combine our strengths of in-house development and production of key components, such as engines,

hydraulic equipment and control systems, and cutting-edge technologies, thereby ensuring the smooth development and market introduction of new

products.

(cid:127) Activities

incorporated optimal specs into these modesls to reduce lifecycle costs.

result, it can operate on jobsites where conventional electric forklift trucks haven't

been able to do so.

(3) Structural Reforms to Reinforce Our Business Foundation

While we have almost doubled consolidated sales for the last 10 years, we have kept fixed costs about flat. Based on our policy of separating costs

from growth, we will continue to sustain an appropriate level of fixed costs into the future. Towards the target of cutting down the purchase of

electricity to half at all our plants in Japan, we are promoting manufacturing reforms and consolidating or renewing factory buildings, thereby

working to achieve a substantial reduction of production-related fixed costs.

Fixed Costs

PC200/220-8M0 medium-sized hydraulic excavator for use in emerging

New FE25-1 battery-powered forklift truck

countries

Launched in Japan in May 2014, this new model features prolonged hours of daily

Having analyzed how hydraulic excavators are being used in China, we have

use, thanks to rapid charging, as well as enhanced water and dust resistance. As a

incorporated optimal specs into these modesls to reduce lifecycle costs.

result, it can operate on jobsites where conventional electric forklift trucks haven't

been able to do so.

(cid:127) Activities

(3) Structural Reforms to Reinforce Our Business Foundation

While we have almost doubled consolidated sales for the last 10 years, we have kept fixed costs about flat. Based on our policy of separating costs

from growth, we will continue to sustain an appropriate level of fixed costs into the future. Towards the target of cutting down the purchase of

electricity to half at all our plants in Japan, we are promoting manufacturing reforms and consolidating or renewing factory buildings, thereby

working to achieve a substantial reduction of production-related fixed costs.

Fixed Costs

Centering on the Global HANSEI Operation Center, we are also working to improve the levels of planning of sales, production and inventories

worldwide. At the same time, we are applying the Zero Inventory program to more distributors in order to achieve an appropriate level of inventories

of products and parts on a global scale.

To facilitate direct linkages between our plants and our customers' jobsites, we are going to reassess our human resources and organizations to

secure human and other resources needed for investment for our future growth.

Construction of the new assembly factory completed at the Awazu Plant in

Training distributors' service mechanics at the Techno Training Center

May 2014.

(Komatsu City, Ishikawa Prefecture)

Related page: The new assembly factory at the Awazu Plant

In April 2014, we established the Department for Promotion of Distributor Human

Resources Development to accelerate the training of sales and service distributors

around the world.

Related page: TQM training at Chinese subsidiary

Centering on the Global HANSEI Operation Center, we are also working to improve the levels of planning of sales, production and inventories

worldwide. At the same time, we are applying the Zero Inventory program to more distributors in order to achieve an appropriate level of inventories

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

of products and parts on a global scale.

(cid:127) Activities

To facilitate direct linkages between our plants and our customers' jobsites, we are going to reassess our human resources and organizations to

secure human and other resources needed for investment for our future growth.

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Social activities: CSR report

Financial conditions: Securities

Report

http://solovan-dev.jp/komatsu/komatsu_com/CompanyInfo/ir/annual/html/2014/growth/plan.html

1/2 ページ

Construction of the new assembly factory completed at the Awazu Plant in

Training distributors' service mechanics at the Techno Training Center

May 2014.

(Komatsu City, Ishikawa Prefecture)

Related page: The new assembly factory at the Awazu Plant

In April 2014, we established the Department for Promotion of Distributor Human

Resources Development to accelerate the training of sales and service distributors

around the world.

Related page: TQM training at Chinese subsidiary

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Social activities: CSR report

Financial conditions: Securities

Report

http://solovan-dev.jp/komatsu/komatsu_com/CompanyInfo/ir/annual/html/2014/growth/plan.html

1/2 ページ

use, thanks to rapid charging, as well as enhanced water and dust resistance. As a

Launched in Japan in May 2014, this new model features prolonged hours of daily

Having analyzed how hydraulic excavators are being used in China, we have

KOMATSU REPORT 2014

countries

20

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Mid-range Management Plan | KOMATSU REPORT 2014

2014/07/17 16:05

KOMATSU REPORT 2014 

Sources of Growth 

Mid-range Management Plan

Mid-range Management Plan

Market Environment

Outline of the Plan

Focused Activities

The Komatsu Group has been conducting business in tune with the “Together We Innovate GEMBA Worldwide” three-year management plan,

which started in April 2013 and will continue through March 2016.

Market Environment

Demand for construction and mining equipment is growing, supported by the business cycle, in some regions of the world. However, we need to

anticipate that it will remain at a standstill into the near future, due to a delay in demand recovery in emerging countries and a drop in demand for

mining equipment against the backdrop of sluggish prices of commodities. In light of dynamic changes in the market, the number of uncertain

factors is growing in the short- and medium-term projections.

In the long term, however, we are in a growth industry, as we project an increase in demand for construction and mining equipment, supported by

growing population and urbanization on a global scale.

Demand for Construction and Mining Equipment: 7 Major Products

Outline of the Plan

The Komatsu Group will continue to focus efforts on the core businesses of construction and mining equipment as well as industrial machinery,

promote two growth strategies by capitalizing on the Group's strengths and structural reforms designed to reinforce its business foundation, and

improve the level of profit redistribution to shareholders.

Effective engagement in focused activities necessarily calls for teamwork of employees with Gemba (workplace) capability, i.e., the vitality of all our

employees and organizations plus our ability to continuously improve the workplace. Based on The KOMATSU Way, all of us in the Komatsu Group

will advance improvement efforts at our respective workplaces around the world.

We are also going to put more efforts on brand management activities, through which we strive to have a thorough understanding of our customers'

workplaces and become indispensable to them. By making all these efforts, we are aiming at developing human resources needed for global

business expansion.

Operating income ratio

ROE*¹

Net debt-to-equity ratio*²

Consolidated payout ratio

at the end of the fiscal year) / 2]



Target figures for FY2015

FY2013 results

18 - 20%

18 - 20%

0.3 or below

30 - 50% stably

12.3%

12.4%

0.37

35%

*1 ROE = Net income attributable to Komatsu Ltd. for the year / [(Komatsu Ltd. shareholders' equity at the beginning + Komatsu Ltd. shareholders' equity

*2 Net debt-to-equity ratio = (Interest-bearing debt - Cash and cash equivalents - Time deposits) / Komatsu Ltd. shareholders' equity

Guideline on sales

JPY2,300 bn +/- JPY200 bn

JPY1,953.6 bn

Guidelines for exchange rates

Per USD

JPY 90-95

Target figure for FY2015

FY2013 results

Per EUR

JPY120-125

Per RMB

JPY15.0-15.3

JPY99.6

JPY132.8

JPY16.3

Focused Activities

(1) Growth Strategies Based on Innovation

We will continue to advance our strengths we have built on, such as ICT(Information and Communication Technology), development and production

of key components, global sales and service networks, as well as flexible procurement and production, step up our efforts in technology

development, and create DANTOTSU(unrivaled) products, DANTOTSU services, and DANTOTSU solutions. Together with our customers and

through these DANTOTSU strides, we will speedily innovate their jobsite operations and generate innovation designed to create new value.

(cid:127)Activities

D39PXi iMC dozer

Establishment of joint-ownership company for next-generation underground

We are developing solutions by using information transmitted from the machines in

mining equipment

use and are making customers' jobsite operations “visible” through a construction
Sources of Growth
management system and the like.

Jointly with General Electric Company of the United States, we established

Komatsu GE Mining Systems in April 2014 to develop next-generation underground

KOMATSU REPORT 2014

Related page: Machine Control Constraction equipment

mining equipment.

(2) Growth Strategies of Existing Businesses

In our existing businesses, we are taking the fullest advantage of ICT to “visualize” customers' jobsite operations and are implementing quicker

delivery of spare parts and service. This is done while expanding businesses throughout the value chain, including the rental-to-used equipment

and retail finance businesses, thereby further improving customer satisfaction. In the spare parts business, we will not only continue to reform

ordering/receiving operations and logistics, but also work to accelerate sales in Strategic Markets as well as sales of strategic parts, such as

buckets, teeth and track shoes, in order to expand profits.

In response to new emission control regulations (e.g., Tier 4 Final in the United States) which have been effective in the United States, Europe and

Japan since 2014, we are well prepared to combine our strengths of in-house development and production of key components, such as engines,

hydraulic equipment and control systems, and cutting-edge technologies, thereby ensuring the smooth development and market introduction of new

products.

(cid:127) Activities

PC200/220-8M0 medium-sized hydraulic excavator for use in emerging

New FE25-1 battery-powered forklift truck

countries

Launched in Japan in May 2014, this new model features prolonged hours of daily

Having analyzed how hydraulic excavators are being used in China, we have

use, thanks to rapid charging, as well as enhanced water and dust resistance. As a

incorporated optimal specs into these modesls to reduce lifecycle costs.

result, it can operate on jobsites where conventional electric forklift trucks haven't

been able to do so.

(3) Structural Reforms to Reinforce Our Business Foundation

While we have almost doubled consolidated sales for the last 10 years, we have kept fixed costs about flat. Based on our policy of separating costs

from growth, we will continue to sustain an appropriate level of fixed costs into the future. Towards the target of cutting down the purchase of

electricity to half at all our plants in Japan, we are promoting manufacturing reforms and consolidating or renewing factory buildings, thereby

working to achieve a substantial reduction of production-related fixed costs.

Fixed Costs

KOMATSU REPORT 2014

21

Centering on the Global HANSEI Operation Center, we are also working to improve the levels of planning of sales, production and inventories

worldwide. At the same time, we are applying the Zero Inventory program to more distributors in order to achieve an appropriate level of inventories

of products and parts on a global scale.

To facilitate direct linkages between our plants and our customers' jobsites, we are going to reassess our human resources and organizations to

secure human and other resources needed for investment for our future growth.

(cid:127) Activities

Construction of the new assembly factory completed at the Awazu Plant in

Training distributors' service mechanics at the Techno Training Center

May 2014.

(Komatsu City, Ishikawa Prefecture)

Related page: The new assembly factory at the Awazu Plant

In April 2014, we established the Department for Promotion of Distributor Human

Resources Development to accelerate the training of sales and service distributors

around the world.

Related page: TQM training at Chinese subsidiary

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Social activities: CSR report

Financial conditions: Securities

Report

http://solovan-dev.jp/komatsu/komatsu_com/CompanyInfo/ir/annual/html/2014/growth/plan.html

1/2 ページ

 
 
 
 
 
 
 
Mid-range Management Plan | KOMATSU REPORT 2014

2014/07/17 16:05

KOMATSU REPORT 2014 

Sources of Growth 

Mid-range Management Plan

Mid-range Management Plan

Market Environment

Outline of the Plan

Focused Activities

The Komatsu Group has been conducting business in tune with the “Together We Innovate GEMBA Worldwide” three-year management plan,

which started in April 2013 and will continue through March 2016.

Market Environment

Demand for construction and mining equipment is growing, supported by the business cycle, in some regions of the world. However, we need to

anticipate that it will remain at a standstill into the near future, due to a delay in demand recovery in emerging countries and a drop in demand for

mining equipment against the backdrop of sluggish prices of commodities. In light of dynamic changes in the market, the number of uncertain

factors is growing in the short- and medium-term projections.

In the long term, however, we are in a growth industry, as we project an increase in demand for construction and mining equipment, supported by

growing population and urbanization on a global scale.

Demand for Construction and Mining Equipment: 7 Major Products

Mid-range Management Plan | KOMATSU REPORT 2014

2014/07/17 16:05

KOMATSU REPORT 2014 

Sources of Growth 

Mid-range Management Plan

Mid-range Management Plan

Market Environment

Outline of the Plan

Focused Activities

The Komatsu Group has been conducting business in tune with the “Together We Innovate GEMBA Worldwide” three-year management plan,

which started in April 2013 and will continue through March 2016.

Market Environment

Demand for construction and mining equipment is growing, supported by the business cycle, in some regions of the world. However, we need to

improve the level of profit redistribution to shareholders.

anticipate that it will remain at a standstill into the near future, due to a delay in demand recovery in emerging countries and a drop in demand for

mining equipment against the backdrop of sluggish prices of commodities. In light of dynamic changes in the market, the number of uncertain

factors is growing in the short- and medium-term projections.

In the long term, however, we are in a growth industry, as we project an increase in demand for construction and mining equipment, supported by

growing population and urbanization on a global scale.

Demand for Construction and Mining Equipment: 7 Major Products

business expansion.

Outline of the Plan

The Komatsu Group will continue to focus efforts on the core businesses of construction and mining equipment as well as industrial machinery,

promote two growth strategies by capitalizing on the Group's strengths and structural reforms designed to reinforce its business foundation, and

Effective engagement in focused activities necessarily calls for teamwork of employees with Gemba (workplace) capability, i.e., the vitality of all our

employees and organizations plus our ability to continuously improve the workplace. Based on The KOMATSU Way, all of us in the Komatsu Group

will advance improvement efforts at our respective workplaces around the world.

We are also going to put more efforts on brand management activities, through which we strive to have a thorough understanding of our customers'

workplaces and become indispensable to them. By making all these efforts, we are aiming at developing human resources needed for global

Target figures for FY2015

FY2013 results

18 - 20%

18 - 20%

0.3 or below

30 - 50% stably

12.3%

12.4%

0.37

35%

Operating income ratio

ROE*¹

Net debt-to-equity ratio*²

Consolidated payout ratio

at the end of the fiscal year) / 2]



*1 ROE = Net income attributable to Komatsu Ltd. for the year / [(Komatsu Ltd. shareholders' equity at the beginning + Komatsu Ltd. shareholders' equity

*2 Net debt-to-equity ratio = (Interest-bearing debt - Cash and cash equivalents - Time deposits) / Komatsu Ltd. shareholders' equity

Guideline on sales

JPY2,300 bn +/- JPY200 bn

JPY1,953.6 bn

Guidelines for exchange rates

Per USD

JPY 90-95

Target figure for FY2015

FY2013 results

Per EUR

JPY120-125

Per RMB

JPY15.0-15.3

JPY99.6

JPY132.8

JPY16.3

Outline of the Plan

The Komatsu Group will continue to focus efforts on the core businesses of construction and mining equipment as well as industrial machinery,

promote two growth strategies by capitalizing on the Group's strengths and structural reforms designed to reinforce its business foundation, and

improve the level of profit redistribution to shareholders.

Effective engagement in focused activities necessarily calls for teamwork of employees with Gemba (workplace) capability, i.e., the vitality of all our

employees and organizations plus our ability to continuously improve the workplace. Based on The KOMATSU Way, all of us in the Komatsu Group

will advance improvement efforts at our respective workplaces around the world.

We are also going to put more efforts on brand management activities, through which we strive to have a thorough understanding of our customers'

workplaces and become indispensable to them. By making all these efforts, we are aiming at developing human resources needed for global

(cid:127)Activities

Focused Activities

(1) Growth Strategies Based on Innovation

We will continue to advance our strengths we have built on, such as ICT(Information and Communication Technology), development and production

of key components, global sales and service networks, as well as flexible procurement and production, step up our efforts in technology

development, and create DANTOTSU(unrivaled) products, DANTOTSU services, and DANTOTSU solutions. Together with our customers and

through these DANTOTSU strides, we will speedily innovate their jobsite operations and generate innovation designed to create new value.

Target figures for FY2015

FY2013 results

18 - 20%

18 - 20%

0.3 or below

30 - 50% stably

12.3%

12.4%

0.37

35%

*1 ROE = Net income attributable to Komatsu Ltd. for the year / [(Komatsu Ltd. shareholders' equity at the beginning + Komatsu Ltd. shareholders' equity

*2 Net debt-to-equity ratio = (Interest-bearing debt - Cash and cash equivalents - Time deposits) / Komatsu Ltd. shareholders' equity

business expansion.

Operating income ratio

ROE*¹

Net debt-to-equity ratio*²

Consolidated payout ratio

at the end of the fiscal year) / 2]



Guideline on sales

JPY2,300 bn +/- JPY200 bn

JPY1,953.6 bn

Guidelines for exchange rates

Per USD

JPY 90-95

Per EUR

JPY120-125

Per RMB

JPY15.0-15.3

JPY99.6

JPY132.8

JPY16.3

Focused Activities

(1) Growth Strategies Based on Innovation

We will continue to advance our strengths we have built on, such as ICT(Information and Communication Technology), development and production

of key components, global sales and service networks, as well as flexible procurement and production, step up our efforts in technology

development, and create DANTOTSU(unrivaled) products, DANTOTSU services, and DANTOTSU solutions. Together with our customers and

through these DANTOTSU strides, we will speedily innovate their jobsite operations and generate innovation designed to create new value.

(cid:127)Activities

products.

(cid:127) Activities

Target figure for FY2015

FY2013 results

We are developing solutions by using information transmitted from the machines in

mining equipment

D39PXi iMC dozer

Establishment of joint-ownership company for next-generation underground

use and are making customers' jobsite operations “visible” through a construction

Jointly with General Electric Company of the United States, we established

management system and the like.

Komatsu GE Mining Systems in April 2014 to develop next-generation underground

Related page: Machine Control Constraction equipment

mining equipment.

(2) Growth Strategies of Existing Businesses

In our existing businesses, we are taking the fullest advantage of ICT to “visualize” customers' jobsite operations and are implementing quicker

delivery of spare parts and service. This is done while expanding businesses throughout the value chain, including the rental-to-used equipment

and retail finance businesses, thereby further improving customer satisfaction. In the spare parts business, we will not only continue to reform

ordering/receiving operations and logistics, but also work to accelerate sales in Strategic Markets as well as sales of strategic parts, such as

buckets, teeth and track shoes, in order to expand profits.

In response to new emission control regulations (e.g., Tier 4 Final in the United States) which have been effective in the United States, Europe and

Japan since 2014, we are well prepared to combine our strengths of in-house development and production of key components, such as engines,

hydraulic equipment and control systems, and cutting-edge technologies, thereby ensuring the smooth development and market introduction of new

PC200/220-8M0 medium-sized hydraulic excavator for use in emerging

New FE25-1 battery-powered forklift truck

countries

Launched in Japan in May 2014, this new model features prolonged hours of daily

Having analyzed how hydraulic excavators are being used in China, we have
Sources of Growth
incorporated optimal specs into these modesls to reduce lifecycle costs.

use, thanks to rapid charging, as well as enhanced water and dust resistance. As a

result, it can operate on jobsites where conventional electric forklift trucks haven't

KOMATSU REPORT 2014

(2) Growth Strategies of Existing Businesses

(3) Structural Reforms to Reinforce Our Business Foundation

In our existing businesses, we are taking the fullest advantage of ICT to “visualize” customers' jobsite operations and are implementing quicker

While we have almost doubled consolidated sales for the last 10 years, we have kept fixed costs about flat. Based on our policy of separating costs

delivery of spare parts and service. This is done while expanding businesses throughout the value chain, including the rental-to-used equipment

from growth, we will continue to sustain an appropriate level of fixed costs into the future. Towards the target of cutting down the purchase of

and retail finance businesses, thereby further improving customer satisfaction. In the spare parts business, we will not only continue to reform

electricity to half at all our plants in Japan, we are promoting manufacturing reforms and consolidating or renewing factory buildings, thereby

ordering/receiving operations and logistics, but also work to accelerate sales in Strategic Markets as well as sales of strategic parts, such as

working to achieve a substantial reduction of production-related fixed costs.

been able to do so.

buckets, teeth and track shoes, in order to expand profits.

Fixed Costs

In response to new emission control regulations (e.g., Tier 4 Final in the United States) which have been effective in the United States, Europe and

Japan since 2014, we are well prepared to combine our strengths of in-house development and production of key components, such as engines,

hydraulic equipment and control systems, and cutting-edge technologies, thereby ensuring the smooth development and market introduction of new

products.

(cid:127) Activities

PC200/220-8M0 medium-sized hydraulic excavator for use in emerging

New FE25-1 battery-powered forklift truck

Centering on the Global HANSEI Operation Center, we are also working to improve the levels of planning of sales, production and inventories

countries

Launched in Japan in May 2014, this new model features prolonged hours of daily

worldwide. At the same time, we are applying the Zero Inventory program to more distributors in order to achieve an appropriate level of inventories

Having analyzed how hydraulic excavators are being used in China, we have

use, thanks to rapid charging, as well as enhanced water and dust resistance. As a

of products and parts on a global scale.

incorporated optimal specs into these modesls to reduce lifecycle costs.

result, it can operate on jobsites where conventional electric forklift trucks haven't

been able to do so.

To facilitate direct linkages between our plants and our customers' jobsites, we are going to reassess our human resources and organizations to

secure human and other resources needed for investment for our future growth.

(3) Structural Reforms to Reinforce Our Business Foundation

(cid:127) Activities

While we have almost doubled consolidated sales for the last 10 years, we have kept fixed costs about flat. Based on our policy of separating costs

from growth, we will continue to sustain an appropriate level of fixed costs into the future. Towards the target of cutting down the purchase of

electricity to half at all our plants in Japan, we are promoting manufacturing reforms and consolidating or renewing factory buildings, thereby

working to achieve a substantial reduction of production-related fixed costs.

Fixed Costs

Construction of the new assembly factory completed at the Awazu Plant in

Training distributors' service mechanics at the Techno Training Center

May 2014.

(Komatsu City, Ishikawa Prefecture)

Related page: The new assembly factory at the Awazu Plant

In April 2014, we established the Department for Promotion of Distributor Human

Resources Development to accelerate the training of sales and service distributors

around the world.

Related page: TQM training at Chinese subsidiary

Centering on the Global HANSEI Operation Center, we are also working to improve the levels of planning of sales, production and inventories

worldwide. At the same time, we are applying the Zero Inventory program to more distributors in order to achieve an appropriate level of inventories

of products and parts on a global scale.

To facilitate direct linkages between our plants and our customers' jobsites, we are going to reassess our human resources and organizations to

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

secure human and other resources needed for investment for our future growth.

Consolidated Results

Growth Strategies: Innovation

Risk Management

(cid:127) Activities

Environmental Performance

To All Our Stakeholders

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Social activities: CSR report

Financial conditions: Securities

Report

http://solovan-dev.jp/komatsu/komatsu_com/CompanyInfo/ir/annual/html/2014/growth/plan.html

1/2 ページ

KOMATSU REPORT 2014

22

Construction of the new assembly factory completed at the Awazu Plant in

Training distributors' service mechanics at the Techno Training Center

May 2014.

(Komatsu City, Ishikawa Prefecture)

Related page: The new assembly factory at the Awazu Plant

In April 2014, we established the Department for Promotion of Distributor Human

Resources Development to accelerate the training of sales and service distributors

around the world.

Related page: TQM training at Chinese subsidiary

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Social activities: CSR report

Financial conditions: Securities

Report

http://solovan-dev.jp/komatsu/komatsu_com/CompanyInfo/ir/annual/html/2014/growth/plan.html

1/2 ページ

D39PXi iMC dozer

Establishment of joint-ownership company for next-generation underground

We are developing solutions by using information transmitted from the machines in

mining equipment

use and are making customers' jobsite operations “visible” through a construction

Jointly with General Electric Company of the United States, we established

management system and the like.

Komatsu GE Mining Systems in April 2014 to develop next-generation underground

Related page: Machine Control Constraction equipment

mining equipment.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Mid-range Focused Activities

Growth Strategies: Innovation
ICT-intensive Construction

Growth Strategies: Existing Businesses
Lifecycle Costs

Structural Reforms (1)
A New Assembly Factory Begins 
Operation at the Awazu Plant

Structural Reforms (2)
Chinese Subsidiary Wins 
the Deming Prize

KOMATSU REPORT 2014

23

KOMATSU REPORT 2014Mid-range Focused Activities

Growth Strategies: Innovation

ICT-intensive Construction

Growth Strategies: Existing Businesses

Lifecycle Costs

Structural Reforms (1)

A New Assembly Factory Begins 

Operation at the Awazu Plant

Structural Reforms (2)

Chinese Subsidiary Wins 

the Deming Prize

Mid-range Focused Activities

Growth Strategies Based on Innovation
ICT-intensive Construction

Machine Control Construction Equipment: Improving rough cutting and finish grading

Making the Jobsite Operation “Visible”

Working to Develop a New Business Model

Machine Control Construction Equipment: Improving rough cutting and finish grading

In June 2013, we launched D61PXi/EXi-23 intelligent Machine Control dozers featuring the world's first automatic blade control in North America.

We have broadened the model range to four today. We are also planning to introduce Machine Control hydraulic excavators to Japan, Europe and

North America this fall.

We have already sold over 200 iMC dozers worldwide (as of March 31, 2014), increasing the number of completed jobsites. In Japan, iMC dozers,

rented through Komatsu Group rental companies, have completed about 40 jobsites.

Capable of automatically controlling the blade from rough cutting to finish grading, our iMC dozers have a proven record of an outstanding reduction

of ground-leveling time. They also enable customers to skip staking. Customers' comments include, “Even when this dozer was rolled, the blade

was accurately controlled, which is very difficult even for veteran operators.” “As this dozer required no support worker around it, we were free from

worrying about safety.”

With this iMC dozer,

our work style is changing.

Possibilities are unlimited.

Making the Jobsite Operation “Visible”

KOMATSU REPORT 2014

24

Based on position information from the survey system installed on the iMC dozer as well as machine operating information from KOMTRAX

(Komatsu Machine Tracking System), we can find out and analyze daily progress on the jobsites. This is the process “visualization.” We can

anticipate the future workflow of transmitting daily work instructions to construction equipment from the office, after receiving information concerning

the progress of work from the machines, and planning the next day's work flow, including machine allocation, in the PC in the office.

We are on the start line of developing a business model of Machine Control construction equipment. As we approach the development of a

business model by transcending the conventional framework of a manufacturer of construction equipment, we can see a number of possibilities of

novel civil engineering and construction jobsites with Machine Control equipment. To develop such a new business model, it is indispensable for us

to look into an open innovation in which we incorporate the latest know-how and technologies through an academic-industrial or private-sector

industrial collaboration and integrate them with our technologies. To accelerate our efforts in this direction, we created the Office of Chief

Technology Officer in April 2014.

Working to Develop a New Business Model

We paid special attention to the importance of ICT to our business many years ago, and have since promoted ICT applications, such as the

standardization of KOMTRAX for our construction equipment and the use of KOMTRAX Plus for our mining equipment. By sharing information

gained from these systems with distributors and customers, we are making progress in improving lifecycle costs of equipment. As a leading solution

with ICT, we have successfully commercialized our Autonomous Haulage System for the first time in the world. To enhance customers' productivity

and safety through ICT, we are expanding our business domain into customers' jobsites from the conventional domain of equipment per se.

We are aggressively advancing ICT applications to construction and mining equipment and making data “visible”. Together with customers, we are

working to develop DANTOTSU (unrivaled) solutions with new value for them.

KOMATSU REPORT 2014 
 
Growth Strategies Based on Innovation

ICT-intensive Construction

Machine Control Construction Equipment: Improving rough cutting and finish grading

Making the Jobsite Operation “Visible”

Working to Develop a New Business Model

Machine Control Construction Equipment: Improving rough cutting and finish grading

In June 2013, we launched D61PXi/EXi-23 intelligent Machine Control dozers featuring the world's first automatic blade control in North America.

We have broadened the model range to four today. We are also planning to introduce Machine Control hydraulic excavators to Japan, Europe and

North America this fall.

We have already sold over 200 iMC dozers worldwide (as of March 31, 2014), increasing the number of completed jobsites. In Japan, iMC dozers,

rented through Komatsu Group rental companies, have completed about 40 jobsites.

Capable of automatically controlling the blade from rough cutting to finish grading, our iMC dozers have a proven record of an outstanding reduction

of ground-leveling time. They also enable customers to skip staking. Customers' comments include, “Even when this dozer was rolled, the blade

was accurately controlled, which is very difficult even for veteran operators.” “As this dozer required no support worker around it, we were free from

worrying about safety.”

With this iMC dozer,

our work style is changing.

Possibilities are unlimited.

Mid-range Focused Activities

Making the Jobsite Operation “Visible”

Based on position information from the survey system installed on the iMC dozer as well as machine operating information from KOMTRAX

(Komatsu Machine Tracking System), we can find out and analyze daily progress on the jobsites. This is the process “visualization.” We can

anticipate the future workflow of transmitting daily work instructions to construction equipment from the office, after receiving information concerning

the progress of work from the machines, and planning the next day's work flow, including machine allocation, in the PC in the office.

We are on the start line of developing a business model of Machine Control construction equipment. As we approach the development of a

business model by transcending the conventional framework of a manufacturer of construction equipment, we can see a number of possibilities of

novel civil engineering and construction jobsites with Machine Control equipment. To develop such a new business model, it is indispensable for us

to look into an open innovation in which we incorporate the latest know-how and technologies through an academic-industrial or private-sector

industrial collaboration and integrate them with our technologies. To accelerate our efforts in this direction, we created the Office of Chief

Technology Officer in April 2014.

Working to Develop a New Business Model

We paid special attention to the importance of ICT to our business many years ago, and have since promoted ICT applications, such as the

standardization of KOMTRAX for our construction equipment and the use of KOMTRAX Plus for our mining equipment. By sharing information

gained from these systems with distributors and customers, we are making progress in improving lifecycle costs of equipment. As a leading solution

with ICT, we have successfully commercialized our Autonomous Haulage System for the first time in the world. To enhance customers' productivity

and safety through ICT, we are expanding our business domain into customers' jobsites from the conventional domain of equipment per se.

We are aggressively advancing ICT applications to construction and mining equipment and making data “visible”. Together with customers, we are

working to develop DANTOTSU (unrivaled) solutions with new value for them.

KOMATSU REPORT 2014

25

KOMATSU REPORT 2014 
 
Growth Strategies Based on Innovation

ICT-intensive Construction

Machine Control Construction Equipment: Improving rough cutting and finish grading

Making the Jobsite Operation “Visible”

Working to Develop a New Business Model

Machine Control Construction Equipment: Improving rough cutting and finish grading

In June 2013, we launched D61PXi/EXi-23 intelligent Machine Control dozers featuring the world's first automatic blade control in North America.

We have broadened the model range to four today. We are also planning to introduce Machine Control hydraulic excavators to Japan, Europe and

North America this fall.

We have already sold over 200 iMC dozers worldwide (as of March 31, 2014), increasing the number of completed jobsites. In Japan, iMC dozers,

rented through Komatsu Group rental companies, have completed about 40 jobsites.

Capable of automatically controlling the blade from rough cutting to finish grading, our iMC dozers have a proven record of an outstanding reduction

of ground-leveling time. They also enable customers to skip staking. Customers' comments include, “Even when this dozer was rolled, the blade

was accurately controlled, which is very difficult even for veteran operators.” “As this dozer required no support worker around it, we were free from

worrying about safety.”

With this iMC dozer,

our work style is changing.

Possibilities are unlimited.

Making the Jobsite Operation “Visible”

Based on position information from the survey system installed on the iMC dozer as well as machine operating information from KOMTRAX

(Komatsu Machine Tracking System), we can find out and analyze daily progress on the jobsites. This is the process “visualization.” We can

Analyzing Running Costs of Construction and Mining Equipment

B-Connect Warranty Program  

anticipate the future workflow of transmitting daily work instructions to construction equipment from the office, after receiving information concerning

the progress of work from the machines, and planning the next day's work flow, including machine allocation, in the PC in the office.

Providing High Value-added Aftermarket Part

Mid-range Focused Activities

Growth Strategies of Existing Businesses
Lifecycle Costs

We are on the start line of developing a business model of Machine Control construction equipment. As we approach the development of a

business model by transcending the conventional framework of a manufacturer of construction equipment, we can see a number of possibilities of

novel civil engineering and construction jobsites with Machine Control equipment. To develop such a new business model, it is indispensable for us

to look into an open innovation in which we incorporate the latest know-how and technologies through an academic-industrial or private-sector

industrial collaboration and integrate them with our technologies. To accelerate our efforts in this direction, we created the Office of Chief

Technology Officer in April 2014.

Working to Develop a New Business Model

We paid special attention to the importance of ICT to our business many years ago, and have since promoted ICT applications, such as the

standardization of KOMTRAX for our construction equipment and the use of KOMTRAX Plus for our mining equipment. By sharing information

gained from these systems with distributors and customers, we are making progress in improving lifecycle costs of equipment. As a leading solution

with ICT, we have successfully commercialized our Autonomous Haulage System for the first time in the world. To enhance customers' productivity

and safety through ICT, we are expanding our business domain into customers' jobsites from the conventional domain of equipment per se.

We are aggressively advancing ICT applications to construction and mining equipment and making data “visible”. Together with customers, we are

working to develop DANTOTSU (unrivaled) solutions with new value for them.

Analyzing Running Costs of Construction and Mining Equipment

Construction and mining equipment must meet the two most important needs of customers; 1) no downtime, especially that caused by mechanical

failure, and 2) larger profits from more work at smaller costs.

After purchasing new equipment, customers have to meet lots of expenses while operating their machines until reselling as used equipment or

scrapping them. Such expenses include for spare parts, maintenance service, fuel and operators in addition to the equipment itself. These

expenses are called lifecycle costs.

Lifecycle Costs in Emerging Countries (Conceptual)

As lifecycle costs differ depending on the country, region, machine type, way of machine use, etc., it was extremely difficult for us to accurately
KOMATSU REPORT 2014

determine them. While working to understand customers' jobsite operations, we are utilizing a massive amount of data transmitted from over

26

340,000 units equipped with KOMTRAX (Komatsu Machine Tracking System) from around the world. We are now better positioned to analyze their

lifecycle costs.

Thailand: B-Connect Warranty Program

We are also developing methods to curtail lifecycle costs. Bangkok

Komatsu Sales Co., Ltd. (BKS), our sales affiliate in Thailand,

commercialized the B-Connect Warranty program, designed to minimize

the lifecycle costs of Komatsu equipment, in 2010. By providing periodic

service focused on preventive maintenance, we can keep the best

possible machine performance, improve utilization rates, and increase

their trade-in values. BKS' product support service representatives can

learn about customers' jobsite operations and propose ideas to improve

their operations.

Based on a survey conducted by BKS in the first half of FY2013, we

have found that, among customers of 20-ton hydraulic excavators,

compared to those who had not used the B-Connect Warranty program,

21% more program users continued to buy new Komatsu equipment.

Common praise for the program by customers included:

“I feel more confident about machine performance, because I can rely on a

long-term coverage, that is, three years or 7,000 hours, whichever comes

first, and 14 maintenance services which consist of replacement of oil filters

and inspection of the equipment, especially when we are short of workers.”

“I am highly satisfied with this program, because BKS inspects our equipment

every 500 hours by using KOMTRAX and submits the reports of inspection.”

“I think the extended warranty period for seven kinds of key components

demonstrates Komatsu's confidence in Quality and Reliability, BKS's product

support capability and the B-Connect Warranty program. I feel completely

safe about our machines and I appreciate this warranty program very much.”

During periodic maintenance under the B-Connect Warranty program, BKS's

product support service representative reports maintenance findings to a

customer and recommends better use of machines.

South Africa: Providing High Value-added Aftermarket Part

Komatsu Africa Holdings (Pty) Ltd. (formerly, Komatsu Southern Africa (Pty) Ltd.: KSAf) has been working to reduce lifecycle costs of Komatsu

machines at mineral sands operations. At Namakwa Sands, in the north-western part of South Africa, KSAf's customer, Tronox, mines hard mineral

sands which consist of jircon for manufacturing refractory materials as well as rutile, a raw material of titanium. Due to the hard ground of the mine,

the wear-out rate of their bulldozer's undercarriage was drastic, expanding its lifecycle costs. KSAf recommended the use of dual bushings, which

feature better resistance to wear and easy replacement, and successfully improved the lifecycle costs.

KSAf has also been improving productivity at Namakwa Sands by using KOMTRAX data. For HM400 articulated dump trucks, they have offered

training programs to improve operators' driving skills, based on KOMTRAX data, and have received excellent remarks from their customer.

HM400 articulated dump truck at Namakwa Sands

Our service mechanics inspecting the wear conditions of D375A's undercarriage

Komatsu's service and support offer high value. We

welcome Komatsu as a good partner.

Mr. Hannes Du Randt, Mining Manager, Namakwa Sands

KOMATSU REPORT 2014 
 
 
Growth Strategies of Existing Businesses

Lifecycle Costs

Analyzing Running Costs of Construction and Mining Equipment

B-Connect Warranty Program  

Providing High Value-added Aftermarket Part

Analyzing Running Costs of Construction and Mining Equipment

Construction and mining equipment must meet the two most important needs of customers; 1) no downtime, especially that caused by mechanical

failure, and 2) larger profits from more work at smaller costs.

Mid-range Focused Activities
After purchasing new equipment, customers have to meet lots of expenses while operating their machines until reselling as used equipment or

scrapping them. Such expenses include for spare parts, maintenance service, fuel and operators in addition to the equipment itself. These

expenses are called lifecycle costs.

Lifecycle Costs in Emerging Countries (Conceptual)

As lifecycle costs differ depending on the country, region, machine type, way of machine use, etc., it was extremely difficult for us to accurately

determine them. While working to understand customers' jobsite operations, we are utilizing a massive amount of data transmitted from over

340,000 units equipped with KOMTRAX (Komatsu Machine Tracking System) from around the world. We are now better positioned to analyze their

lifecycle costs.

Thailand: B-Connect Warranty Program

We are also developing methods to curtail lifecycle costs. Bangkok

Komatsu Sales Co., Ltd. (BKS), our sales affiliate in Thailand,

commercialized the B-Connect Warranty program, designed to minimize

the lifecycle costs of Komatsu equipment, in 2010. By providing periodic

service focused on preventive maintenance, we can keep the best

possible machine performance, improve utilization rates, and increase

their trade-in values. BKS' product support service representatives can

learn about customers' jobsite operations and propose ideas to improve

their operations.

Based on a survey conducted by BKS in the first half of FY2013, we

have found that, among customers of 20-ton hydraulic excavators,

compared to those who had not used the B-Connect Warranty program,

21% more program users continued to buy new Komatsu equipment.

Common praise for the program by customers included:

“I feel more confident about machine performance, because I can rely on a

long-term coverage, that is, three years or 7,000 hours, whichever comes

first, and 14 maintenance services which consist of replacement of oil filters

and inspection of the equipment, especially when we are short of workers.”

“I am highly satisfied with this program, because BKS inspects our equipment

every 500 hours by using KOMTRAX and submits the reports of inspection.”

“I think the extended warranty period for seven kinds of key components

demonstrates Komatsu's confidence in Quality and Reliability, BKS's product

support capability and the B-Connect Warranty program. I feel completely

safe about our machines and I appreciate this warranty program very much.”

During periodic maintenance under the B-Connect Warranty program, BKS's
product support service representative reports maintenance findings to a
customer and recommends better use of machines.

KOMATSU REPORT 2014

27

South Africa: Providing High Value-added Aftermarket Part

Komatsu Africa Holdings (Pty) Ltd. (formerly, Komatsu Southern Africa (Pty) Ltd.: KSAf) has been working to reduce lifecycle costs of Komatsu

machines at mineral sands operations. At Namakwa Sands, in the north-western part of South Africa, KSAf's customer, Tronox, mines hard mineral

sands which consist of jircon for manufacturing refractory materials as well as rutile, a raw material of titanium. Due to the hard ground of the mine,

the wear-out rate of their bulldozer's undercarriage was drastic, expanding its lifecycle costs. KSAf recommended the use of dual bushings, which

feature better resistance to wear and easy replacement, and successfully improved the lifecycle costs.

KSAf has also been improving productivity at Namakwa Sands by using KOMTRAX data. For HM400 articulated dump trucks, they have offered

training programs to improve operators' driving skills, based on KOMTRAX data, and have received excellent remarks from their customer.

HM400 articulated dump truck at Namakwa Sands

Our service mechanics inspecting the wear conditions of D375A's undercarriage

Komatsu's service and support offer high value. We

welcome Komatsu as a good partner.

Mr. Hannes Du Randt, Mining Manager, Namakwa Sands

KOMATSU REPORT 2014 
Growth Strategies of Existing Businesses

Lifecycle Costs

Analyzing Running Costs of Construction and Mining Equipment

B-Connect Warranty Program  

Providing High Value-added Aftermarket Part

As lifecycle costs differ depending on the country, region, machine type, way of machine use, etc., it was extremely difficult for us to accurately

determine them. While working to understand customers' jobsite operations, we are utilizing a massive amount of data transmitted from over

340,000 units equipped with KOMTRAX (Komatsu Machine Tracking System) from around the world. We are now better positioned to analyze their

lifecycle costs.

Growth Strategies of Existing Businesses

Lifecycle Costs

Analyzing Running Costs of Construction and Mining Equipment

B-Connect Warranty Program  

Providing High Value-added Aftermarket Part

Analyzing Running Costs of Construction and Mining Equipment

Construction and mining equipment must meet the two most important needs of customers; 1) no downtime, especially that caused by mechanical

failure, and 2) larger profits from more work at smaller costs.

After purchasing new equipment, customers have to meet lots of expenses while operating their machines until reselling as used equipment or

scrapping them. Such expenses include for spare parts, maintenance service, fuel and operators in addition to the equipment itself. These

expenses are called lifecycle costs.

Lifecycle Costs in Emerging Countries (Conceptual)

Thailand: B-Connect Warranty Program

We are also developing methods to curtail lifecycle costs. Bangkok

Komatsu Sales Co., Ltd. (BKS), our sales affiliate in Thailand,

commercialized the B-Connect Warranty program, designed to minimize

the lifecycle costs of Komatsu equipment, in 2010. By providing periodic

service focused on preventive maintenance, we can keep the best

possible machine performance, improve utilization rates, and increase

their trade-in values. BKS' product support service representatives can

learn about customers' jobsite operations and propose ideas to improve

their operations.

Based on a survey conducted by BKS in the first half of FY2013, we

have found that, among customers of 20-ton hydraulic excavators,

compared to those who had not used the B-Connect Warranty program,

21% more program users continued to buy new Komatsu equipment.

Common praise for the program by customers included:

“I feel more confident about machine performance, because I can rely on a

long-term coverage, that is, three years or 7,000 hours, whichever comes

first, and 14 maintenance services which consist of replacement of oil filters

and inspection of the equipment, especially when we are short of workers.”

“I am highly satisfied with this program, because BKS inspects our equipment

every 500 hours by using KOMTRAX and submits the reports of inspection.”

“I think the extended warranty period for seven kinds of key components

demonstrates Komatsu's confidence in Quality and Reliability, BKS's product

support capability and the B-Connect Warranty program. I feel completely

safe about our machines and I appreciate this warranty program very much.”

Mid-range Focused Activities

During periodic maintenance under the B-Connect Warranty program, BKS's

product support service representative reports maintenance findings to a

customer and recommends better use of machines.

South Africa: Providing High Value-added Aftermarket Part

Komatsu Africa Holdings (Pty) Ltd. (formerly, Komatsu Southern Africa (Pty) Ltd.: KSAf) has been working to reduce lifecycle costs of Komatsu

machines at mineral sands operations. At Namakwa Sands, in the north-western part of South Africa, KSAf's customer, Tronox, mines hard mineral

sands which consist of jircon for manufacturing refractory materials as well as rutile, a raw material of titanium. Due to the hard ground of the mine,

the wear-out rate of their bulldozer's undercarriage was drastic, expanding its lifecycle costs. KSAf recommended the use of dual bushings, which

feature better resistance to wear and easy replacement, and successfully improved the lifecycle costs.

KSAf has also been improving productivity at Namakwa Sands by using KOMTRAX data. For HM400 articulated dump trucks, they have offered

training programs to improve operators' driving skills, based on KOMTRAX data, and have received excellent remarks from their customer.

Analyzing Running Costs of Construction and Mining Equipment

Construction and mining equipment must meet the two most important needs of customers; 1) no downtime, especially that caused by mechanical

failure, and 2) larger profits from more work at smaller costs.

After purchasing new equipment, customers have to meet lots of expenses while operating their machines until reselling as used equipment or

scrapping them. Such expenses include for spare parts, maintenance service, fuel and operators in addition to the equipment itself. These

expenses are called lifecycle costs.

Lifecycle Costs in Emerging Countries (Conceptual)

As lifecycle costs differ depending on the country, region, machine type, way of machine use, etc., it was extremely difficult for us to accurately

determine them. While working to understand customers' jobsite operations, we are utilizing a massive amount of data transmitted from over

340,000 units equipped with KOMTRAX (Komatsu Machine Tracking System) from around the world. We are now better positioned to analyze their

lifecycle costs.

HM400 articulated dump truck at Namakwa Sands

Our service mechanics inspecting the wear conditions of D375A's undercarriage

Komatsu's service and support offer high value. We

welcome Komatsu as a good partner.

Mr. Hannes Du Randt, Mining Manager, Namakwa Sands

During periodic maintenance under the B-Connect Warranty program, BKS's

product support service representative reports maintenance findings to a

customer and recommends better use of machines.

Thailand: B-Connect Warranty Program

We are also developing methods to curtail lifecycle costs. Bangkok

Komatsu Sales Co., Ltd. (BKS), our sales affiliate in Thailand,

commercialized the B-Connect Warranty program, designed to minimize

the lifecycle costs of Komatsu equipment, in 2010. By providing periodic

service focused on preventive maintenance, we can keep the best

possible machine performance, improve utilization rates, and increase

their trade-in values. BKS' product support service representatives can

learn about customers' jobsite operations and propose ideas to improve

their operations.

Based on a survey conducted by BKS in the first half of FY2013, we

have found that, among customers of 20-ton hydraulic excavators,

compared to those who had not used the B-Connect Warranty program,

21% more program users continued to buy new Komatsu equipment.

Common praise for the program by customers included:

“I feel more confident about machine performance, because I can rely on a

long-term coverage, that is, three years or 7,000 hours, whichever comes

first, and 14 maintenance services which consist of replacement of oil filters

and inspection of the equipment, especially when we are short of workers.”

“I am highly satisfied with this program, because BKS inspects our equipment

every 500 hours by using KOMTRAX and submits the reports of inspection.”

“I think the extended warranty period for seven kinds of key components

demonstrates Komatsu's confidence in Quality and Reliability, BKS's product

support capability and the B-Connect Warranty program. I feel completely

safe about our machines and I appreciate this warranty program very much.”

South Africa: Providing High Value-added Aftermarket Part

Komatsu Africa Holdings (Pty) Ltd. (formerly, Komatsu Southern Africa (Pty) Ltd.: KSAf) has been working to reduce lifecycle costs of Komatsu

machines at mineral sands operations. At Namakwa Sands, in the north-western part of South Africa, KSAf's customer, Tronox, mines hard mineral

sands which consist of jircon for manufacturing refractory materials as well as rutile, a raw material of titanium. Due to the hard ground of the mine,

the wear-out rate of their bulldozer's undercarriage was drastic, expanding its lifecycle costs. KSAf recommended the use of dual bushings, which

feature better resistance to wear and easy replacement, and successfully improved the lifecycle costs.

KSAf has also been improving productivity at Namakwa Sands by using KOMTRAX data. For HM400 articulated dump trucks, they have offered

training programs to improve operators' driving skills, based on KOMTRAX data, and have received excellent remarks from their customer.

KOMATSU REPORT 2014

28

HM400 articulated dump truck at Namakwa Sands

Our service mechanics inspecting the wear conditions of D375A's undercarriage

Komatsu's service and support offer high value. We

welcome Komatsu as a good partner.

Mr. Hannes Du Randt, Mining Manager, Namakwa Sands

KOMATSU REPORT 2014 
 
Mid-range Focused Activities

Structural Reforms Designed to Reinforce Our Business Foundation
A New Assembly Factory Begins Operation at the Awazu Plant
- Leading the project to cut down electric power consumption to half at all plants in Japan -

Productivity

Energy Savings

Productivity: Doubling productivity by area by taking full advantage of improvement efforts over the

years.

There were previously two factories at the Awazu Plant, but they were built over 40 years ago and equipped with many, outdated facilities. Their

structure also posed some problems in productivity. As the productivity of assembling is fundamentally determined by parts logistics (preparation of

parts), the pillar and floor structure can also become obstacle. The new assembly factory (shop floor area: 28,000m ) features a great degree of

freedom (flexibility) capable of accommodating production lines 50 years ahead. The wide open space of the shop offers an outstanding degree of

freedom when rearranging the floor layout in the future. It is secured by its innovative pit structure of the entire shop floor and application of an

aircraft hangar structure which has provided a great distance between pillars. Power sources, pipes and auxiliary facilities along the assembly lines

are all stored in the pit, which also promotes easy maintenance work and safety of the workers.

For the new assembly line for wheel-type construction equipment which began operation in May this year, our assembly experts thoroughly

incorporated their improvement measures in the design stage, reducing the line length from 150m to 120m and doubling productivity per floor area.

For the new line for crawler-type models, scheduled to start operations in July this year, the length has also been shortened, from 180m to 130m,

enhancing per-space productivity.

We adopted the roof design similar to an aircraft hangar, achieving the maximum
distance of 32m between pillars, about 4 times longer than the previous

An innovative pit for the entire shop floor of a plant which handles heavy
equipment. Flat floor surface along the lines enables relatively easy

assembly factory. In this way, we have successfully eliminated the obstacle of the

rearrangement of the lines by removing floorboards and moving the facilities in

pillars in designing assembly lines.

the pit.

KOMATSU REPORT 2014

29

“ For our young manufacturing engineers who will lead Komatsu into the

future, this new factory has offered a great opportunity to transform their

ideas for improvement into actual things. ”

Interview: Tatsuya Nakaizumi, Project Manager, Awazu Plant

Energy Savings: Taking on the challenge of reducing over 90%

The new assembly factory uses leading-edge energy-saving facilities and equipment, such as variable LED lights and high-density and high-

insulation materials, which should reduce our annual purchase of electric volume by over 90% from the combined volume of the previous two

factories. By using the entire pit as an air-conditioning duct, we are achieving stratified air conditioning limited to workers, another energy-saving

measure.

Overall Energy-savings and -generation at the Awazu Plant

In addition to the new assembly factory, we are working on energy-savings and -generation at the Awazu Plant by taking full advantage of local

nature and our strengths.

Air Conditioning System with Groundwater

We have originally developed an air conditioning system which uses the

rich groundwater of the Hakusan mountain range and steadily

introduced it to buildings at the Awazu Plant since February 2012,

including the new assembly factory. We expect that we should be able

to cut down power consumption used for air conditioning of all buildings

of the entire plant to half by using this system. In collaboration with

Kanazawa University, we have also analyzed and ensured the amenity,

energy savings and hygienic safety.

Biomass Power Generation

As part of our assistance to the local forestry industry, we are going to

start full-scale biomass power generation by the end of 2014 by using

wood from trees thinned from the forest, which are usually discarded.

This should result in a significant reduction in purchasing electricity. To

ensure a stable supply of this thinned wood, we have entered a contract

with the Kaga Forestry Association.

Air conditioning system with groundwater. By utilizing a high-efficiency radiator

used in our construction equipment as the heat exchanger, we use groundwater

at a constant temperature of 17 Celsius for cooling. In winter, we use heated

water discharged from facilities and equipment in the plant.

Biomass boiler currently in use. We have also developed an original cutting-type

chipper for thinned wood. We are also planning to thoroughly collect waste heat

from a biomass power generation system to be introduced soon.

Power Generation by Using KELK-made Thermoelectric Modules

To exhaustively use waste heat from heat treatment and other processes, we have been testing thermoelectric modules made by KELK Ltd., our

subsidiary, for power generation for the last few years. We are planning to use KELK's new thermoelectric units at seven furnaces, partly as their

durability test before the end of the current fiscal year. To store and reuse power generated at night by the thermoelectric units and biomass power

generation system, we are also developing a large-scale power storage system with sealed batteries for Komatsu forklift trucks.

Thermoelectric generation system at the Awazu Plant. which takes advantage of

Large-scale power storage system with maintenance-free batteries for forklift

temperature differences which occur inside of selective machinery. The heat

trucks.

treatment process is a very harsh environment for thermoelectric units because

of drastic changes of temperature.

KOMATSU REPORT 2014 
Structural Reforms Designed to Reinforce Our Business Foundation

A New Assembly Factory Begins Operation at the Awazu Plant

- Leading the project to cut down electric power consumption to half at all plants in Japan -

Productivity

Energy Savings

Productivity: Doubling productivity by area by taking full advantage of improvement efforts over the

years.

There were previously two factories at the Awazu Plant, but they were built over 40 years ago and equipped with many, outdated facilities. Their

structure also posed some problems in productivity. As the productivity of assembling is fundamentally determined by parts logistics (preparation of

parts), the pillar and floor structure can also become obstacle. The new assembly factory (shop floor area: 28,000m ) features a great degree of

freedom (flexibility) capable of accommodating production lines 50 years ahead. The wide open space of the shop offers an outstanding degree of

freedom when rearranging the floor layout in the future. It is secured by its innovative pit structure of the entire shop floor and application of an

aircraft hangar structure which has provided a great distance between pillars. Power sources, pipes and auxiliary facilities along the assembly lines

are all stored in the pit, which also promotes easy maintenance work and safety of the workers.

For the new assembly line for wheel-type construction equipment which began operation in May this year, our assembly experts thoroughly

incorporated their improvement measures in the design stage, reducing the line length from 150m to 120m and doubling productivity per floor area.
Mid-range Focused Activities
For the new line for crawler-type models, scheduled to start operations in July this year, the length has also been shortened, from 180m to 130m,

enhancing per-space productivity.

We adopted the roof design similar to an aircraft hangar, achieving the maximum
distance of 32m between pillars, about 4 times longer than the previous
assembly factory. In this way, we have successfully eliminated the obstacle of the
pillars in designing assembly lines.

An innovative pit for the entire shop floor of a plant which handles heavy
equipment. Flat floor surface along the lines enables relatively easy
rearrangement of the lines by removing floorboards and moving the facilities in
the pit.

“ For our young manufacturing engineers who will lead Komatsu into the
future, this new factory has offered a great opportunity to transform their
ideas for improvement into actual things. ”

Interview: Tatsuya Nakaizumi, Project Manager, Awazu Plant

Structural Reforms Designed to Reinforce Our Business Foundation

A New Assembly Factory Begins Operation at the Awazu Plant

- Leading the project to cut down electric power consumption to half at all plants in Japan -

Productivity

Energy Savings

Productivity: Doubling productivity by area by taking full advantage of improvement efforts over the

years.

There were previously two factories at the Awazu Plant, but they were built over 40 years ago and equipped with many, outdated facilities. Their

structure also posed some problems in productivity. As the productivity of assembling is fundamentally determined by parts logistics (preparation of

parts), the pillar and floor structure can also become obstacle. The new assembly factory (shop floor area: 28,000m ) features a great degree of

freedom (flexibility) capable of accommodating production lines 50 years ahead. The wide open space of the shop offers an outstanding degree of

Energy Savings: Taking on the challenge of reducing over 90%

freedom when rearranging the floor layout in the future. It is secured by its innovative pit structure of the entire shop floor and application of an

aircraft hangar structure which has provided a great distance between pillars. Power sources, pipes and auxiliary facilities along the assembly lines

The new assembly factory uses leading-edge energy-saving facilities and equipment, such as variable LED lights and high-density and high-

are all stored in the pit, which also promotes easy maintenance work and safety of the workers.

insulation materials, which should reduce our annual purchase of electric volume by over 90% from the combined volume of the previous two

For the new assembly line for wheel-type construction equipment which began operation in May this year, our assembly experts thoroughly

incorporated their improvement measures in the design stage, reducing the line length from 150m to 120m and doubling productivity per floor area.

For the new line for crawler-type models, scheduled to start operations in July this year, the length has also been shortened, from 180m to 130m,

enhancing per-space productivity.

factories. By using the entire pit as an air-conditioning duct, we are achieving stratified air conditioning limited to workers, another energy-saving

measure.

Overall Energy-savings and -generation at the Awazu Plant

In addition to the new assembly factory, we are working on energy-savings and -generation at the Awazu Plant by taking full advantage of local

nature and our strengths.

Air Conditioning System with Groundwater

We have originally developed an air conditioning system which uses the

rich groundwater of the Hakusan mountain range and steadily

introduced it to buildings at the Awazu Plant since February 2012,

including the new assembly factory. We expect that we should be able

to cut down power consumption used for air conditioning of all buildings

of the entire plant to half by using this system. In collaboration with

Kanazawa University, we have also analyzed and ensured the amenity,

energy savings and hygienic safety.

KOMATSU REPORT 2014

30

Biomass Power Generation

As part of our assistance to the local forestry industry, we are going to

start full-scale biomass power generation by the end of 2014 by using

wood from trees thinned from the forest, which are usually discarded.

This should result in a significant reduction in purchasing electricity. To

ensure a stable supply of this thinned wood, we have entered a contract

with the Kaga Forestry Association.

Air conditioning system with groundwater. By utilizing a high-efficiency radiator

used in our construction equipment as the heat exchanger, we use groundwater

at a constant temperature of 17 Celsius for cooling. In winter, we use heated

water discharged from facilities and equipment in the plant.

Biomass boiler currently in use. We have also developed an original cutting-type

chipper for thinned wood. We are also planning to thoroughly collect waste heat

from a biomass power generation system to be introduced soon.

To exhaustively use waste heat from heat treatment and other processes, we have been testing thermoelectric modules made by KELK Ltd., our

subsidiary, for power generation for the last few years. We are planning to use KELK's new thermoelectric units at seven furnaces, partly as their

durability test before the end of the current fiscal year. To store and reuse power generated at night by the thermoelectric units and biomass power

generation system, we are also developing a large-scale power storage system with sealed batteries for Komatsu forklift trucks.

Energy Savings: Taking on the challenge of reducing over 90%

The new assembly factory uses leading-edge energy-saving facilities and equipment, such as variable LED lights and high-density and high-

insulation materials, which should reduce our annual purchase of electric volume by over 90% from the combined volume of the previous two

factories. By using the entire pit as an air-conditioning duct, we are achieving stratified air conditioning limited to workers, another energy-saving

In addition to the new assembly factory, we are working on energy-savings and -generation at the Awazu Plant by taking full advantage of local

Power Generation by Using KELK-made Thermoelectric Modules

Air conditioning system with groundwater. By utilizing a high-efficiency radiator

used in our construction equipment as the heat exchanger, we use groundwater

at a constant temperature of 17 Celsius for cooling. In winter, we use heated

water discharged from facilities and equipment in the plant.

Thermoelectric generation system at the Awazu Plant. which takes advantage of

Large-scale power storage system with maintenance-free batteries for forklift

temperature differences which occur inside of selective machinery. The heat

trucks.

treatment process is a very harsh environment for thermoelectric units because

of drastic changes of temperature.

We adopted the roof design similar to an aircraft hangar, achieving the maximum

An innovative pit for the entire shop floor of a plant which handles heavy

distance of 32m between pillars, about 4 times longer than the previous

equipment. Flat floor surface along the lines enables relatively easy

assembly factory. In this way, we have successfully eliminated the obstacle of the

rearrangement of the lines by removing floorboards and moving the facilities in

pillars in designing assembly lines.

the pit.

“ For our young manufacturing engineers who will lead Komatsu into the

future, this new factory has offered a great opportunity to transform their

ideas for improvement into actual things. ”

Interview: Tatsuya Nakaizumi, Project Manager, Awazu Plant

measure.

nature and our strengths.

Overall Energy-savings and -generation at the Awazu Plant

Air Conditioning System with Groundwater

We have originally developed an air conditioning system which uses the

rich groundwater of the Hakusan mountain range and steadily

introduced it to buildings at the Awazu Plant since February 2012,

including the new assembly factory. We expect that we should be able

to cut down power consumption used for air conditioning of all buildings

of the entire plant to half by using this system. In collaboration with

Kanazawa University, we have also analyzed and ensured the amenity,

energy savings and hygienic safety.

Biomass Power Generation

As part of our assistance to the local forestry industry, we are going to

start full-scale biomass power generation by the end of 2014 by using

wood from trees thinned from the forest, which are usually discarded.

This should result in a significant reduction in purchasing electricity. To

ensure a stable supply of this thinned wood, we have entered a contract

with the Kaga Forestry Association.

Biomass boiler currently in use. We have also developed an original cutting-type

chipper for thinned wood. We are also planning to thoroughly collect waste heat

from a biomass power generation system to be introduced soon.

Power Generation by Using KELK-made Thermoelectric Modules

To exhaustively use waste heat from heat treatment and other processes, we have been testing thermoelectric modules made by KELK Ltd., our

subsidiary, for power generation for the last few years. We are planning to use KELK's new thermoelectric units at seven furnaces, partly as their

durability test before the end of the current fiscal year. To store and reuse power generated at night by the thermoelectric units and biomass power

generation system, we are also developing a large-scale power storage system with sealed batteries for Komatsu forklift trucks.

Thermoelectric generation system at the Awazu Plant. which takes advantage of

Large-scale power storage system with maintenance-free batteries for forklift

temperature differences which occur inside of selective machinery. The heat

trucks.

treatment process is a very harsh environment for thermoelectric units because

of drastic changes of temperature.

KOMATSU REPORT 2014 
 
Structural Reforms Designed to Reinforce Our Business Foundation

A New Assembly Factory Begins Operation at the Awazu Plant

- Leading the project to cut down electric power consumption to half at all plants in Japan -

Productivity

Energy Savings

Productivity: Doubling productivity by area by taking full advantage of improvement efforts over the

years.

There were previously two factories at the Awazu Plant, but they were built over 40 years ago and equipped with many, outdated facilities. Their

structure also posed some problems in productivity. As the productivity of assembling is fundamentally determined by parts logistics (preparation of

parts), the pillar and floor structure can also become obstacle. The new assembly factory (shop floor area: 28,000m ) features a great degree of

freedom (flexibility) capable of accommodating production lines 50 years ahead. The wide open space of the shop offers an outstanding degree of

freedom when rearranging the floor layout in the future. It is secured by its innovative pit structure of the entire shop floor and application of an

aircraft hangar structure which has provided a great distance between pillars. Power sources, pipes and auxiliary facilities along the assembly lines

are all stored in the pit, which also promotes easy maintenance work and safety of the workers.

For the new assembly line for wheel-type construction equipment which began operation in May this year, our assembly experts thoroughly

incorporated their improvement measures in the design stage, reducing the line length from 150m to 120m and doubling productivity per floor area.

For the new line for crawler-type models, scheduled to start operations in July this year, the length has also been shortened, from 180m to 130m,

enhancing per-space productivity.

We adopted the roof design similar to an aircraft hangar, achieving the maximum

An innovative pit for the entire shop floor of a plant which handles heavy

distance of 32m between pillars, about 4 times longer than the previous

equipment. Flat floor surface along the lines enables relatively easy

assembly factory. In this way, we have successfully eliminated the obstacle of the

rearrangement of the lines by removing floorboards and moving the facilities in

pillars in designing assembly lines.

the pit.

“ For our young manufacturing engineers who will lead Komatsu into the

future, this new factory has offered a great opportunity to transform their

ideas for improvement into actual things. ”

Interview: Tatsuya Nakaizumi, Project Manager, Awazu Plant

Mid-range Focused Activities

Energy Savings: Taking on the challenge of reducing over 90%

The new assembly factory uses leading-edge energy-saving facilities and equipment, such as variable LED lights and high-density and high-

insulation materials, which should reduce our annual purchase of electric volume by over 90% from the combined volume of the previous two

factories. By using the entire pit as an air-conditioning duct, we are achieving stratified air conditioning limited to workers, another energy-saving

measure.

Overall Energy-savings and -generation at the Awazu Plant

In addition to the new assembly factory, we are working on energy-savings and -generation at the Awazu Plant by taking full advantage of local

nature and our strengths.

Air Conditioning System with Groundwater

We have originally developed an air conditioning system which uses the

rich groundwater of the Hakusan mountain range and steadily

introduced it to buildings at the Awazu Plant since February 2012,

including the new assembly factory. We expect that we should be able

to cut down power consumption used for air conditioning of all buildings

of the entire plant to half by using this system. In collaboration with

Kanazawa University, we have also analyzed and ensured the amenity,

energy savings and hygienic safety.

Biomass Power Generation

As part of our assistance to the local forestry industry, we are going to

start full-scale biomass power generation by the end of 2014 by using

wood from trees thinned from the forest, which are usually discarded.

This should result in a significant reduction in purchasing electricity. To

ensure a stable supply of this thinned wood, we have entered a contract

with the Kaga Forestry Association.

Air conditioning system with groundwater. By utilizing a high-efficiency radiator
used in our construction equipment as the heat exchanger, we use groundwater
at a constant temperature of 17 Celsius for cooling. In winter, we use heated
water discharged from facilities and equipment in the plant.

Biomass boiler currently in use. We have also developed an original cutting-type
chipper for thinned wood. We are also planning to thoroughly collect waste heat
from a biomass power generation system to be introduced soon.

Power Generation by Using KELK-made Thermoelectric Modules

To exhaustively use waste heat from heat treatment and other processes, we have been testing thermoelectric modules made by KELK Ltd., our
KOMATSU REPORT 2014
subsidiary, for power generation for the last few years. We are planning to use KELK's new thermoelectric units at seven furnaces, partly as their

31

durability test before the end of the current fiscal year. To store and reuse power generated at night by the thermoelectric units and biomass power

generation system, we are also developing a large-scale power storage system with sealed batteries for Komatsu forklift trucks.

Thermoelectric generation system at the Awazu Plant. which takes advantage of

Large-scale power storage system with maintenance-free batteries for forklift

temperature differences which occur inside of selective machinery. The heat

trucks.

treatment process is a very harsh environment for thermoelectric units because

of drastic changes of temperature.

KOMATSU REPORT 2014 
Structural Reforms Designed to Reinforce Our Business Foundation

A New Assembly Factory Begins Operation at the Awazu Plant

- Leading the project to cut down electric power consumption to half at all plants in Japan -

Productivity

Energy Savings

Productivity: Doubling productivity by area by taking full advantage of improvement efforts over the

years.

There were previously two factories at the Awazu Plant, but they were built over 40 years ago and equipped with many, outdated facilities. Their

structure also posed some problems in productivity. As the productivity of assembling is fundamentally determined by parts logistics (preparation of

parts), the pillar and floor structure can also become obstacle. The new assembly factory (shop floor area: 28,000m ) features a great degree of

freedom (flexibility) capable of accommodating production lines 50 years ahead. The wide open space of the shop offers an outstanding degree of

freedom when rearranging the floor layout in the future. It is secured by its innovative pit structure of the entire shop floor and application of an

aircraft hangar structure which has provided a great distance between pillars. Power sources, pipes and auxiliary facilities along the assembly lines

are all stored in the pit, which also promotes easy maintenance work and safety of the workers.

For the new assembly line for wheel-type construction equipment which began operation in May this year, our assembly experts thoroughly

incorporated their improvement measures in the design stage, reducing the line length from 150m to 120m and doubling productivity per floor area.

For the new line for crawler-type models, scheduled to start operations in July this year, the length has also been shortened, from 180m to 130m,

enhancing per-space productivity.

“ For our young manufacturing engineers who will lead Komatsu into the

future, this new factory has offered a great opportunity to transform their

ideas for improvement into actual things. ”

Interview: Tatsuya Nakaizumi, Project Manager, Awazu Plant

Energy Savings: Taking on the challenge of reducing over 90%

The new assembly factory uses leading-edge energy-saving facilities and equipment, such as variable LED lights and high-density and high-

factories. By using the entire pit as an air-conditioning duct, we are achieving stratified air conditioning limited to workers, another energy-saving

measure.

Overall Energy-savings and -generation at the Awazu Plant

In addition to the new assembly factory, we are working on energy-savings and -generation at the Awazu Plant by taking full advantage of local

nature and our strengths.

Air Conditioning System with Groundwater

We have originally developed an air conditioning system which uses the

rich groundwater of the Hakusan mountain range and steadily

introduced it to buildings at the Awazu Plant since February 2012,

including the new assembly factory. We expect that we should be able

to cut down power consumption used for air conditioning of all buildings

of the entire plant to half by using this system. In collaboration with

Kanazawa University, we have also analyzed and ensured the amenity,

energy savings and hygienic safety.

Biomass Power Generation

As part of our assistance to the local forestry industry, we are going to

start full-scale biomass power generation by the end of 2014 by using

wood from trees thinned from the forest, which are usually discarded.

This should result in a significant reduction in purchasing electricity. To

ensure a stable supply of this thinned wood, we have entered a contract

with the Kaga Forestry Association.

Air conditioning system with groundwater. By utilizing a high-efficiency radiator

used in our construction equipment as the heat exchanger, we use groundwater

at a constant temperature of 17 Celsius for cooling. In winter, we use heated

water discharged from facilities and equipment in the plant.

Structural Reforms Designed to Reinforce Our Business Foundation

A New Assembly Factory Begins Operation at the Awazu Plant

- Leading the project to cut down electric power consumption to half at all plants in Japan -

Productivity

Energy Savings

We adopted the roof design similar to an aircraft hangar, achieving the maximum

An innovative pit for the entire shop floor of a plant which handles heavy

distance of 32m between pillars, about 4 times longer than the previous

equipment. Flat floor surface along the lines enables relatively easy

assembly factory. In this way, we have successfully eliminated the obstacle of the

rearrangement of the lines by removing floorboards and moving the facilities in

pillars in designing assembly lines.

the pit.

Productivity: Doubling productivity by area by taking full advantage of improvement efforts over the

insulation materials, which should reduce our annual purchase of electric volume by over 90% from the combined volume of the previous two

years.

There were previously two factories at the Awazu Plant, but they were built over 40 years ago and equipped with many, outdated facilities. Their

structure also posed some problems in productivity. As the productivity of assembling is fundamentally determined by parts logistics (preparation of

parts), the pillar and floor structure can also become obstacle. The new assembly factory (shop floor area: 28,000m ) features a great degree of

freedom (flexibility) capable of accommodating production lines 50 years ahead. The wide open space of the shop offers an outstanding degree of

freedom when rearranging the floor layout in the future. It is secured by its innovative pit structure of the entire shop floor and application of an

aircraft hangar structure which has provided a great distance between pillars. Power sources, pipes and auxiliary facilities along the assembly lines

are all stored in the pit, which also promotes easy maintenance work and safety of the workers.

For the new assembly line for wheel-type construction equipment which began operation in May this year, our assembly experts thoroughly

incorporated their improvement measures in the design stage, reducing the line length from 150m to 120m and doubling productivity per floor area.

For the new line for crawler-type models, scheduled to start operations in July this year, the length has also been shortened, from 180m to 130m,

enhancing per-space productivity.

We adopted the roof design similar to an aircraft hangar, achieving the maximum

An innovative pit for the entire shop floor of a plant which handles heavy

distance of 32m between pillars, about 4 times longer than the previous

equipment. Flat floor surface along the lines enables relatively easy

assembly factory. In this way, we have successfully eliminated the obstacle of the

rearrangement of the lines by removing floorboards and moving the facilities in

pillars in designing assembly lines.

the pit.

“ For our young manufacturing engineers who will lead Komatsu into the

future, this new factory has offered a great opportunity to transform their

ideas for improvement into actual things. ”

Interview: Tatsuya Nakaizumi, Project Manager, Awazu Plant

Air Conditioning System with Groundwater

We have originally developed an air conditioning system which uses the

rich groundwater of the Hakusan mountain range and steadily

introduced it to buildings at the Awazu Plant since February 2012,

including the new assembly factory. We expect that we should be able

to cut down power consumption used for air conditioning of all buildings

of the entire plant to half by using this system. In collaboration with

Kanazawa University, we have also analyzed and ensured the amenity,

energy savings and hygienic safety.

Biomass Power Generation

As part of our assistance to the local forestry industry, we are going to

start full-scale biomass power generation by the end of 2014 by using

wood from trees thinned from the forest, which are usually discarded.

This should result in a significant reduction in purchasing electricity. To

ensure a stable supply of this thinned wood, we have entered a contract

with the Kaga Forestry Association.

Air conditioning system with groundwater. By utilizing a high-efficiency radiator

used in our construction equipment as the heat exchanger, we use groundwater

at a constant temperature of 17 Celsius for cooling. In winter, we use heated

water discharged from facilities and equipment in the plant.

Biomass boiler currently in use. We have also developed an original cutting-type

chipper for thinned wood. We are also planning to thoroughly collect waste heat

from a biomass power generation system to be introduced soon.

Thermoelectric generation system at the Awazu Plant. which takes advantage of

Large-scale power storage system with maintenance-free batteries for forklift

temperature differences which occur inside of selective machinery. The heat

trucks.

treatment process is a very harsh environment for thermoelectric units because

of drastic changes of temperature.

Mid-range Focused Activities

Biomass boiler currently in use. We have also developed an original cutting-type
chipper for thinned wood. We are also planning to thoroughly collect waste heat
from a biomass power generation system to be introduced soon.

Energy Savings: Taking on the challenge of reducing over 90%

Power Generation by Using KELK-made Thermoelectric Modules

The new assembly factory uses leading-edge energy-saving facilities and equipment, such as variable LED lights and high-density and high-

subsidiary, for power generation for the last few years. We are planning to use KELK's new thermoelectric units at seven furnaces, partly as their

insulation materials, which should reduce our annual purchase of electric volume by over 90% from the combined volume of the previous two

durability test before the end of the current fiscal year. To store and reuse power generated at night by the thermoelectric units and biomass power

factories. By using the entire pit as an air-conditioning duct, we are achieving stratified air conditioning limited to workers, another energy-saving

generation system, we are also developing a large-scale power storage system with sealed batteries for Komatsu forklift trucks.

To exhaustively use waste heat from heat treatment and other processes, we have been testing thermoelectric modules made by KELK Ltd., our

measure.

Overall Energy-savings and -generation at the Awazu Plant

In addition to the new assembly factory, we are working on energy-savings and -generation at the Awazu Plant by taking full advantage of local

nature and our strengths.

Thermoelectric generation system at the Awazu Plant. which takes advantage of
temperature differences which occur inside of selective machinery. The heat
treatment process is a very harsh environment for thermoelectric units because
of drastic changes of temperature.

Large-scale power storage system with maintenance-free batteries for forklift
trucks.

Power Generation by Using KELK-made Thermoelectric Modules

To exhaustively use waste heat from heat treatment and other processes, we have been testing thermoelectric modules made by KELK Ltd., our

subsidiary, for power generation for the last few years. We are planning to use KELK's new thermoelectric units at seven furnaces, partly as their

durability test before the end of the current fiscal year. To store and reuse power generated at night by the thermoelectric units and biomass power

generation system, we are also developing a large-scale power storage system with sealed batteries for Komatsu forklift trucks.

KOMATSU REPORT 2014

32

KOMATSU REPORT 2014 
 
Mid-range Focused Activities

Structural Reforms Designed to Reinforce Our Business Foundation

Chinese Subsidiary Wins the Deming Prize
- Komatsu Shantui Construction Machinery Co., Ltd. -

Introducing TQM  

Achievements

We established Komatsu Shantui Construction Machinery Co., Ltd. (KSC) jointly with Shandong Shantui Construction Co., Ltd. in Shandong

Province, China in July 1995. KSC has grown into China's leading construction equipment manufacturer, supplying medium-sized hydraulic

excavators today.

In June 2010, KSC embarked on an all-involved Total Quality Management (TQM)* project, including the president, in order to strengthen its

workplace capability, a core of The KOMATSU Way, which calls for continuous, self-determined improvement efforts. To obtain an objective

assessment of the results, they took on the challenge of the Deming Prize, an internationally reputed TQM standard, and won the Prize in

November 2013.

*TQM: Systematic activity designed to help achieve organizational goals by managing the entire organization efficiently and effectively to accomplish the objectives of

Quality, Cost and Delivery of products and services.

Komatsu Shantui Construction Machinery

Introducing TQM

Many KSC employees had not even heard the term TQM itself before the project began. Therefore, the TQM Division started the project by

fostering mutual awareness of problems as a practical method of introducing TQM. Basic Quality Control (QC) education also addressed the

KOMATSU REPORT 2014

33

importance of becoming aware of problems. All employees with one full year of employment at KSC enrolled in this program.

At the same time, they trained QC instructors who were chosen from all departments. To improve manufacturing skills, they established the

Technical Training Center in Jining, where they made focused efforts to train instructors in the areas of assembling, welding, painting and inspection

with help from their Mother plant in Osaka. Now that their in-house training is over, these instructors are also training instructors of a Komatsu

Group company and their suppliers in Jining.

Assembly line for hydraulic excavators at KSC

Technical Training Center in Jining

Achievements

KSC was able to generate more-than-anticipated results in the areas of

quality, costs and delivery as a result of developing the TQM-based

operation. For example, in the process of solving problems, employees

needed to collaborate with other employees engaging in processes

before and after their own and solve problems. TQM Division spent a lot

of time and effort to anchor an orientation toward customers among all

employees, an ultimate end-process.

On the shop floor, all employees thoroughly understood the Three-Gen

Principle, i.e., Gemba (actual workplace), Genbutsu (real things) and

Genjitsu (real situation). Today, when problems develop, they

scientifically collect data from a multitude of angles to identify the

cause(s) in line with the objective(s), and analyze data by applying a

variety of tools.

An employee explains the quality control system to President of KSC, who plays

the role of a Deming Prize assessor.

Most importantly, workplace capability, i.e., employees taking the initiative to engage in continuous improvement of respective workplaces, is being

rooted at this plant in China.

Liu Fangchang, who worked on the TQM project at KSC and became president in April 2013, remembers very clearly the following words of a

Japanese expat who was in charge of the project: “Finding no problem is a big problem itself. ” He adds, “His words have been very helpful for me

to keep an awareness of potential problems all the time. Unless we face reality with an awareness of problems, we won't be able to identify

problems. I also feel that a climate of thinking first about the benefits for customers is being anchored at KSC.”

Today, KSC is making further efforts to train manufacturing engineering and purchase staffs as well as suppliers by focusing on cost improvement,

while receiving instructions from the Osala Plant, their Mother plant.

Quality and Reliability in The KOMATSU Way and customer

orientation of TQM say the same thing in different words.

Liu Fangchang, President, KSC

We began the project, when I had no idea about TQM

myself.

Zhu Lei, Manager, TQM (Total Quality Management) Division, KSC

KOMATSU REPORT 2014Structural Reforms Designed to Reinforce Our Business Foundation

Chinese Subsidiary Wins the Deming Prize

- Komatsu Shantui Construction Machinery Co., Ltd. -

Introducing TQM  

Achievements

We established Komatsu Shantui Construction Machinery Co., Ltd. (KSC) jointly with Shandong Shantui Construction Co., Ltd. in Shandong

Province, China in July 1995. KSC has grown into China's leading construction equipment manufacturer, supplying medium-sized hydraulic

excavators today.

November 2013.

In June 2010, KSC embarked on an all-involved Total Quality Management (TQM)* project, including the president, in order to strengthen its

workplace capability, a core of The KOMATSU Way, which calls for continuous, self-determined improvement efforts. To obtain an objective

assessment of the results, they took on the challenge of the Deming Prize, an internationally reputed TQM standard, and won the Prize in

*TQM: Systematic activity designed to help achieve organizational goals by managing the entire organization efficiently and effectively to accomplish the objectives of

Quality, Cost and Delivery of products and services.

Structural Reforms Designed to Reinforce Our Business Foundation

Chinese Subsidiary Wins the Deming Prize

- Komatsu Shantui Construction Machinery Co., Ltd. -

Introducing TQM  

Achievements

Mid-range Focused Activities
Komatsu Shantui Construction Machinery

Introducing TQM

Many KSC employees had not even heard the term TQM itself before the project began. Therefore, the TQM Division started the project by

fostering mutual awareness of problems as a practical method of introducing TQM. Basic Quality Control (QC) education also addressed the

importance of becoming aware of problems. All employees with one full year of employment at KSC enrolled in this program.

At the same time, they trained QC instructors who were chosen from all departments. To improve manufacturing skills, they established the

Technical Training Center in Jining, where they made focused efforts to train instructors in the areas of assembling, welding, painting and inspection

with help from their Mother plant in Osaka. Now that their in-house training is over, these instructors are also training instructors of a Komatsu

Group company and their suppliers in Jining.

We established Komatsu Shantui Construction Machinery Co., Ltd. (KSC) jointly with Shandong Shantui Construction Co., Ltd. in Shandong

Province, China in July 1995. KSC has grown into China's leading construction equipment manufacturer, supplying medium-sized hydraulic

Assembly line for hydraulic excavators at KSC

Technical Training Center in Jining

In June 2010, KSC embarked on an all-involved Total Quality Management (TQM)* project, including the president, in order to strengthen its

workplace capability, a core of The KOMATSU Way, which calls for continuous, self-determined improvement efforts. To obtain an objective

assessment of the results, they took on the challenge of the Deming Prize, an internationally reputed TQM standard, and won the Prize in

Achievements

KSC was able to generate more-than-anticipated results in the areas of

quality, costs and delivery as a result of developing the TQM-based

*TQM: Systematic activity designed to help achieve organizational goals by managing the entire organization efficiently and effectively to accomplish the objectives of

operation. For example, in the process of solving problems, employees

needed to collaborate with other employees engaging in processes

before and after their own and solve problems. TQM Division spent a lot

of time and effort to anchor an orientation toward customers among all

employees, an ultimate end-process.

On the shop floor, all employees thoroughly understood the Three-Gen

Principle, i.e., Gemba (actual workplace), Genbutsu (real things) and

Genjitsu (real situation). Today, when problems develop, they

scientifically collect data from a multitude of angles to identify the

cause(s) in line with the objective(s), and analyze data by applying a

variety of tools.

An employee explains the quality control system to President of KSC, who plays
the role of a Deming Prize assessor.

Most importantly, workplace capability, i.e., employees taking the initiative to engage in continuous improvement of respective workplaces, is being

rooted at this plant in China.

Liu Fangchang, who worked on the TQM project at KSC and became president in April 2013, remembers very clearly the following words of a

Japanese expat who was in charge of the project: “Finding no problem is a big problem itself. ” He adds, “His words have been very helpful for me

to keep an awareness of potential problems all the time. Unless we face reality with an awareness of problems, we won't be able to identify

problems. I also feel that a climate of thinking first about the benefits for customers is being anchored at KSC.”

Today, KSC is making further efforts to train manufacturing engineering and purchase staffs as well as suppliers by focusing on cost improvement,

while receiving instructions from the Osala Plant, their Mother plant.

KOMATSU REPORT 2014

34

Quality and Reliability in The KOMATSU Way and customer

orientation of TQM say the same thing in different words.

Liu Fangchang, President, KSC

Assembly line for hydraulic excavators at KSC

Technical Training Center in Jining

myself.

We began the project, when I had no idea about TQM

Zhu Lei, Manager, TQM (Total Quality Management) Division, KSC

excavators today.

November 2013.

Quality, Cost and Delivery of products and services.

Komatsu Shantui Construction Machinery

Introducing TQM

Many KSC employees had not even heard the term TQM itself before the project began. Therefore, the TQM Division started the project by

fostering mutual awareness of problems as a practical method of introducing TQM. Basic Quality Control (QC) education also addressed the

importance of becoming aware of problems. All employees with one full year of employment at KSC enrolled in this program.

At the same time, they trained QC instructors who were chosen from all departments. To improve manufacturing skills, they established the

Technical Training Center in Jining, where they made focused efforts to train instructors in the areas of assembling, welding, painting and inspection

with help from their Mother plant in Osaka. Now that their in-house training is over, these instructors are also training instructors of a Komatsu

Group company and their suppliers in Jining.

Achievements

KSC was able to generate more-than-anticipated results in the areas of

quality, costs and delivery as a result of developing the TQM-based

operation. For example, in the process of solving problems, employees

needed to collaborate with other employees engaging in processes

before and after their own and solve problems. TQM Division spent a lot

of time and effort to anchor an orientation toward customers among all

employees, an ultimate end-process.

On the shop floor, all employees thoroughly understood the Three-Gen

Principle, i.e., Gemba (actual workplace), Genbutsu (real things) and

Genjitsu (real situation). Today, when problems develop, they

scientifically collect data from a multitude of angles to identify the

cause(s) in line with the objective(s), and analyze data by applying a

variety of tools.

An employee explains the quality control system to President of KSC, who plays

the role of a Deming Prize assessor.

Most importantly, workplace capability, i.e., employees taking the initiative to engage in continuous improvement of respective workplaces, is being

rooted at this plant in China.

Liu Fangchang, who worked on the TQM project at KSC and became president in April 2013, remembers very clearly the following words of a

Japanese expat who was in charge of the project: “Finding no problem is a big problem itself. ” He adds, “His words have been very helpful for me

to keep an awareness of potential problems all the time. Unless we face reality with an awareness of problems, we won't be able to identify

problems. I also feel that a climate of thinking first about the benefits for customers is being anchored at KSC.”

Today, KSC is making further efforts to train manufacturing engineering and purchase staffs as well as suppliers by focusing on cost improvement,

while receiving instructions from the Osala Plant, their Mother plant.

Quality and Reliability in The KOMATSU Way and customer

orientation of TQM say the same thing in different words.

Liu Fangchang, President, KSC

We began the project, when I had no idea about TQM

myself.

Zhu Lei, Manager, TQM (Total Quality Management) Division, KSC

KOMATSU REPORT 2014Structural Reforms Designed to Reinforce Our Business Foundation

Chinese Subsidiary Wins the Deming Prize

- Komatsu Shantui Construction Machinery Co., Ltd. -

Introducing TQM  

Achievements

We established Komatsu Shantui Construction Machinery Co., Ltd. (KSC) jointly with Shandong Shantui Construction Co., Ltd. in Shandong

Province, China in July 1995. KSC has grown into China's leading construction equipment manufacturer, supplying medium-sized hydraulic

excavators today.

November 2013.

In June 2010, KSC embarked on an all-involved Total Quality Management (TQM)* project, including the president, in order to strengthen its

workplace capability, a core of The KOMATSU Way, which calls for continuous, self-determined improvement efforts. To obtain an objective

assessment of the results, they took on the challenge of the Deming Prize, an internationally reputed TQM standard, and won the Prize in

*TQM: Systematic activity designed to help achieve organizational goals by managing the entire organization efficiently and effectively to accomplish the objectives of

Quality, Cost and Delivery of products and services.

Komatsu Shantui Construction Machinery

Introducing TQM

Many KSC employees had not even heard the term TQM itself before the project began. Therefore, the TQM Division started the project by

fostering mutual awareness of problems as a practical method of introducing TQM. Basic Quality Control (QC) education also addressed the

importance of becoming aware of problems. All employees with one full year of employment at KSC enrolled in this program.

At the same time, they trained QC instructors who were chosen from all departments. To improve manufacturing skills, they established the

Technical Training Center in Jining, where they made focused efforts to train instructors in the areas of assembling, welding, painting and inspection

with help from their Mother plant in Osaka. Now that their in-house training is over, these instructors are also training instructors of a Komatsu

Group company and their suppliers in Jining.

Assembly line for hydraulic excavators at KSC
Mid-range Focused Activities

Technical Training Center in Jining

Achievements

KSC was able to generate more-than-anticipated results in the areas of

quality, costs and delivery as a result of developing the TQM-based

operation. For example, in the process of solving problems, employees

needed to collaborate with other employees engaging in processes

before and after their own and solve problems. TQM Division spent a lot

of time and effort to anchor an orientation toward customers among all

employees, an ultimate end-process.

On the shop floor, all employees thoroughly understood the Three-Gen

Principle, i.e., Gemba (actual workplace), Genbutsu (real things) and

Genjitsu (real situation). Today, when problems develop, they

scientifically collect data from a multitude of angles to identify the

cause(s) in line with the objective(s), and analyze data by applying a

variety of tools.

An employee explains the quality control system to President of KSC, who plays
the role of a Deming Prize assessor.

Most importantly, workplace capability, i.e., employees taking the initiative to engage in continuous improvement of respective workplaces, is being

rooted at this plant in China.

Liu Fangchang, who worked on the TQM project at KSC and became president in April 2013, remembers very clearly the following words of a

Japanese expat who was in charge of the project: “Finding no problem is a big problem itself. ” He adds, “His words have been very helpful for me

to keep an awareness of potential problems all the time. Unless we face reality with an awareness of problems, we won't be able to identify

problems. I also feel that a climate of thinking first about the benefits for customers is being anchored at KSC.”

Today, KSC is making further efforts to train manufacturing engineering and purchase staffs as well as suppliers by focusing on cost improvement,

while receiving instructions from the Osala Plant, their Mother plant.

Quality and Reliability in The KOMATSU Way and customer

orientation of TQM say the same thing in different words.

Liu Fangchang, President, KSC

We began the project, when I had no idea about TQM

myself.

Zhu Lei, Manager, TQM (Total Quality Management) Division, KSC

KOMATSU REPORT 2014

35

KOMATSU REPORT 2014Structural Reforms Designed to Reinforce Our Business Foundation

Chinese Subsidiary Wins the Deming Prize

- Komatsu Shantui Construction Machinery Co., Ltd. -

Introducing TQM  

Achievements

We established Komatsu Shantui Construction Machinery Co., Ltd. (KSC) jointly with Shandong Shantui Construction Co., Ltd. in Shandong

Province, China in July 1995. KSC has grown into China's leading construction equipment manufacturer, supplying medium-sized hydraulic

excavators today.

November 2013.

In June 2010, KSC embarked on an all-involved Total Quality Management (TQM)* project, including the president, in order to strengthen its

workplace capability, a core of The KOMATSU Way, which calls for continuous, self-determined improvement efforts. To obtain an objective

assessment of the results, they took on the challenge of the Deming Prize, an internationally reputed TQM standard, and won the Prize in

*TQM: Systematic activity designed to help achieve organizational goals by managing the entire organization efficiently and effectively to accomplish the objectives of

Quality, Cost and Delivery of products and services.

Komatsu Shantui Construction Machinery

Introducing TQM

Many KSC employees had not even heard the term TQM itself before the project began. Therefore, the TQM Division started the project by

fostering mutual awareness of problems as a practical method of introducing TQM. Basic Quality Control (QC) education also addressed the

importance of becoming aware of problems. All employees with one full year of employment at KSC enrolled in this program.

At the same time, they trained QC instructors who were chosen from all departments. To improve manufacturing skills, they established the

Technical Training Center in Jining, where they made focused efforts to train instructors in the areas of assembling, welding, painting and inspection

with help from their Mother plant in Osaka. Now that their in-house training is over, these instructors are also training instructors of a Komatsu

Group company and their suppliers in Jining.

Assembly line for hydraulic excavators at KSC

Technical Training Center in Jining

Achievements

KSC was able to generate more-than-anticipated results in the areas of

quality, costs and delivery as a result of developing the TQM-based

operation. For example, in the process of solving problems, employees

needed to collaborate with other employees engaging in processes

before and after their own and solve problems. TQM Division spent a lot

of time and effort to anchor an orientation toward customers among all

employees, an ultimate end-process.

On the shop floor, all employees thoroughly understood the Three-Gen

Principle, i.e., Gemba (actual workplace), Genbutsu (real things) and

Genjitsu (real situation). Today, when problems develop, they

scientifically collect data from a multitude of angles to identify the

cause(s) in line with the objective(s), and analyze data by applying a

variety of tools.

An employee explains the quality control system to President of KSC, who plays

the role of a Deming Prize assessor.

Most importantly, workplace capability, i.e., employees taking the initiative to engage in continuous improvement of respective workplaces, is being

rooted at this plant in China.

Liu Fangchang, who worked on the TQM project at KSC and became president in April 2013, remembers very clearly the following words of a

Japanese expat who was in charge of the project: “Finding no problem is a big problem itself. ” He adds, “His words have been very helpful for me

to keep an awareness of potential problems all the time. Unless we face reality with an awareness of problems, we won't be able to identify

problems. I also feel that a climate of thinking first about the benefits for customers is being anchored at KSC.”

Today, KSC is making further efforts to train manufacturing engineering and purchase staffs as well as suppliers by focusing on cost improvement,

while receiving instructions from the Osala Plant, their Mother plant.

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility Equipment

Industrial Machinery & Others

Quality and Reliability in The KOMATSU Way and customer

orientation of TQM say the same thing in different words.

Liu Fangchang, President, KSC

We began the project, when I had no idea about TQM

myself.

Zhu Lei, Manager, TQM (Total Quality Management) Division, KSC

KOMATSU REPORT 2014

36

KOMATSU REPORT 20145-year summary | KOMATSU REPORT 2014

2014/07/09 12:09

Review of FY2013 Operations

KOMATSU REPORT 2014 

Review of FY2013 Operations 

5-Year Summary

KOMATSU REPORT 2014

5-Year Summary

Komatsu Ltd. and Consolidated Subsidiaries

Millions of yen (except per share amounts)

FY2013

FY2012

FY2011

FY2010

FY2009

For the fiscal period

Net sales

Cost of sales

Operating income

Operating income ratio

Income before income taxes and equity in
earnings of affiliated companies

Net income attributable to Komatsu Ltd.

Capital investment

At fiscal period-end

Total assets

Working capital

Property, plant and equipment

Long-term debt-less current maturities

Per share data
Net income attributable to Komatsu Ltd. 
per share: Basic

Diluted

Cash dividends per share*

¥1,953,657

¥1,884,991

¥1,981,763

¥1,843,127

¥1,431,564

1,393,048

1,377,459

1,440,765

1,343,464

1,101,559

240,495

12.3%

242,056

159,518

179,070

211,602

11.2%

204,603

126,321

136,962

256,343

12.9%

249,609

167,041

122,038

222,929

12.1%

219,809

150,752

97,738

67,035

4.7%

64,979

33,559

96,191

¥2,651,556

¥2,517,857

¥2,320,529

¥2,149,137

¥1,959,055

701,201

667,347

311,067

664,480

585,220

343,814

536,662

529,656

312,519

444,384

508,387

291,152

923,843

43.0%

398,375

525,100

356,985

833,975

42.6%

Komatsu Ltd. shareholders' equity

1,376,391

1,193,194

1,009,696

 As percentage of total assets

51.9%

47.4%

43.5%

Komatsu Ltd. shareholders' equity per share

1,443.97

1,252.33

1,060.31

*Cash dividends per share provided above are based on dividends paid each fiscal year.

¥      167.36

¥      132.64

¥      173.47

¥      155.77

¥          34.67

167.18

53.00

132.51

45.00

173.32

41.00

155.66

26.00

954.48

34.65

26.00

861.51

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

Consolidated Results

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Innovation
Growth Strategies: Existing
Businesses
Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary
Construction, Mining & Utility
Equipment
Industrial Machinery & Others

Risk Management

Corporate Governance
Environmental Conservation Efforts
CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Financial conditions: Securities
Report

Social activities: CSR report

Environmental performance:
Environmental Report

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

KOMATSU REPORT 2014

37

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38

CIS

KOMATSU REPORT 2014

East Japan Earthquake and tsunami. In particular, demand in rental

companies was strong. As a result, sales advanced from the previous

5-year summary | KOMATSU REPORT 2014

2014/07/09 12:09

Construction, Mining and Utility Equipment | KOMATSU REPORT 2014

2014/07/10 17:33

KOMATSU REPORT 2014 

Review of FY2013 Operations 

5-Year Summary

Review of FY2013 Operations

KOMATSU REPORT 2014 

FY2013 Highlights 

Construction, Mining & Utility Equipment

KOMATSU REPORT 2014

5-Year Summary

Construction, Mining and Utility Equipment

Komatsu Ltd. and Consolidated Subsidiaries

Millions of yen (except per share amounts)

FY2013

FY2012

FY2011

FY2010

FY2009

While demand for mining equipment remained slack in coal and iron ore mines, demand for construction equipment was brisk in Japan, especially

against the backdrop of thriving construction investment, and increased steadily in China where it upturned for recovery during the fiscal year under

review. In addition, as the Japanese yen depreciated against the U.S. dollar, euro and renminbi, sales of construction, mining and utility equipment

increased by 4.3% from the previous fiscal year, to JPY1,752.2 billion. Segment profit improved by 15.9% to JPY242.1 billion.

¥1,953,657

¥1,884,991

¥1,981,763

¥1,843,127

¥1,431,564

1,393,048

1,377,459

1,440,765

1,343,464

1,101,559

Sales

Segment Profit and Ratio

Komatsu Ltd. shareholders' equity

1,376,391

1,193,194

1,009,696

 As percentage of total assets

51.9%

47.4%

43.5%

Sales by Region for the Fiscal Year ended March 31, 2014

( To Outside Customers )

Traditional Markets

Strategic Markets

Japan

Latin America

Demand for construction equipment advanced, reflecting an increase in

While demand for equipment declined for use in copper mines in Chile

sales as more customers anticipated more stringent emission

and Peru, sales increased from the previous fiscal year, reflecting the

regulations for the near future. In addition, there were full-scale start-

Japanese yen's depreciation.

ups of reconstruction projects in the regions destroyed by the Great

For the fiscal period

Net sales

Cost of sales

Operating income

Operating income ratio

Capital investment

At fiscal period-end

Total assets

Working capital

Income before income taxes and equity in

earnings of affiliated companies

Net income attributable to Komatsu Ltd.

Property, plant and equipment

Long-term debt-less current maturities

Net income attributable to Komatsu Ltd. 

Per share data

per share: Basic

Diluted

Cash dividends per share*

240,495

12.3%

242,056

159,518

179,070

701,201

667,347

311,067

211,602

11.2%

204,603

126,321

136,962

664,480

585,220

343,814

256,343

12.9%

249,609

167,041

122,038

536,662

529,656

312,519

¥2,651,556

¥2,517,857

¥2,320,529

¥2,149,137

¥1,959,055

222,929

12.1%

219,809

150,752

97,738

444,384

508,387

291,152

923,843

43.0%

155.66

26.00

954.48

67,035

4.7%

64,979

33,559

96,191

398,375

525,100

356,985

833,975

42.6%

34.65

26.00

861.51

¥      167.36

¥      132.64

¥      173.47

¥      155.77

¥          34.67

167.18

53.00

132.51

45.00

173.32

41.00

Komatsu Ltd. shareholders' equity per share

1,443.97

1,252.33

1,060.31

*Cash dividends per share provided above are based on dividends paid each fiscal year.

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Financial conditions: Securities

Report

Social activities: CSR report

Environmental performance:

Environmental Report

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

While renewal demand since FY2012 in the rental industry ran its

China

course and demand declined for equipment, especially for use in coal

mines, demand grew in the housing sector and infrastructure

development, such as highway construction. Sales remained about flat

While demand remained slack in Germany and Frace, among the

major European markets, against the backdrop of the Eurozone crisis,

Asia

sales increased from the previous fiscal year, reflecting the Japanese

yen's depreciation.

fiscal year.

North America

from the previous fiscal year.

Europe

Sales declined from the previous fiscal year, adversely impacted by the

downturn of demand for equipment for use in gold mines and the

energy sector.

Demand, which had been sluggish since FY2011, upturned for

recovery in April 2013 and increased for the fiscal year, albeit with

some slowdown after the Chinese New Year in January 2014. Komatsu

worked to expand sales of the 20-ton class PC200-8M0 hydraulic

excavator with improved performance of fuel economy. As a result,

sales improved from the previous fiscal year.

In Indonesia, the largest market of Southeast Asia, demand for mining

and construction equipment dropped, mainly affected by the sluggish

international price of thermal coal and the accelerating depreciation of

the Indonesian rupiah since August 2013. As a result, sales declined

from the previous fiscal year.

Oceania

As demand for mining equipment in iron ore mines and that for

construction equipment remained slack, sales declined from the

previous fiscal year.

Middle East

Africa

As demand for construction equipment grew steadily in some of the

Gulf nations, sales advanced from the previous fiscal year.

Komatsu promoted proactive sales and service activities by effectively

utilizing information obtained from the KOMTRAX Plus, Komatsu's

mining equipment management system, and made good sales in mines

in Namibia, in addition to South Africa. As a result, sales advanced

from the previous fiscal year.

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

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Construction, Mining and Utility Equipment | KOMATSU REPORT 2014

2014/07/10 17:33

KOMATSU REPORT 2014 

FY2013 Highlights 

Construction, Mining & Utility Equipment

Construction, Mining and Utility Equipment

While demand for mining equipment remained slack in coal and iron ore mines, demand for construction equipment was brisk in Japan, especially

against the backdrop of thriving construction investment, and increased steadily in China where it upturned for recovery during the fiscal year under

review. In addition, as the Japanese yen depreciated against the U.S. dollar, euro and renminbi, sales of construction, mining and utility equipment

increased by 4.3% from the previous fiscal year, to JPY1,752.2 billion. Segment profit improved by 15.9% to JPY242.1 billion.

Sales

Segment Profit and Ratio

Sales by Region for the Fiscal Year ended March 31, 2014

( To Outside Customers )

Review of FY2013 Operations

KOMATSU REPORT 2014

Traditional Markets

Strategic Markets

Japan

Latin America

Demand for construction equipment advanced, reflecting an increase in

While demand for equipment declined for use in copper mines in Chile

sales as more customers anticipated more stringent emission

and Peru, sales increased from the previous fiscal year, reflecting the

regulations for the near future. In addition, there were full-scale start-

Japanese yen's depreciation.

ups of reconstruction projects in the regions destroyed by the Great

East Japan Earthquake and tsunami. In particular, demand in rental

CIS

companies was strong. As a result, sales advanced from the previous

fiscal year.

North America

Sales declined from the previous fiscal year, adversely impacted by the

downturn of demand for equipment for use in gold mines and the

energy sector.

While renewal demand since FY2012 in the rental industry ran its

China

course and demand declined for equipment, especially for use in coal

mines, demand grew in the housing sector and infrastructure

development, such as highway construction. Sales remained about flat

from the previous fiscal year.

Europe

Demand, which had been sluggish since FY2011, upturned for

recovery in April 2013 and increased for the fiscal year, albeit with

some slowdown after the Chinese New Year in January 2014. Komatsu

worked to expand sales of the 20-ton class PC200-8M0 hydraulic

excavator with improved performance of fuel economy. As a result,

sales improved from the previous fiscal year.

While demand remained slack in Germany and Frace, among the

major European markets, against the backdrop of the Eurozone crisis,

Asia

sales increased from the previous fiscal year, reflecting the Japanese

yen's depreciation.

In Indonesia, the largest market of Southeast Asia, demand for mining

and construction equipment dropped, mainly affected by the sluggish

international price of thermal coal and the accelerating depreciation of

the Indonesian rupiah since August 2013. As a result, sales declined

from the previous fiscal year.

Oceania

As demand for mining equipment in iron ore mines and that for

construction equipment remained slack, sales declined from the

previous fiscal year.

Middle East

As demand for construction equipment grew steadily in some of the

Gulf nations, sales advanced from the previous fiscal year.

Africa

Komatsu promoted proactive sales and service activities by effectively

utilizing information obtained from the KOMTRAX Plus, Komatsu's

mining equipment management system, and made good sales in mines

in Namibia, in addition to South Africa. As a result, sales advanced

from the previous fiscal year.

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

KOMATSU REPORT 2014

39
Risk Management

Corporate Governance
Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Consolidated Results

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Innovation
Growth Strategies: Existing
Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

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Construction, Mining and Utility Equipment | KOMATSU REPORT 2014

2014/07/10 17:33

KOMATSU REPORT 2014 

FY2013 Highlights 

Construction, Mining & Utility Equipment

Construction, Mining and Utility Equipment

While demand for mining equipment remained slack in coal and iron ore mines, demand for construction equipment was brisk in Japan, especially

against the backdrop of thriving construction investment, and increased steadily in China where it upturned for recovery during the fiscal year under

review. In addition, as the Japanese yen depreciated against the U.S. dollar, euro and renminbi, sales of construction, mining and utility equipment

increased by 4.3% from the previous fiscal year, to JPY1,752.2 billion. Segment profit improved by 15.9% to JPY242.1 billion.

Sales

Segment Profit and Ratio

Sales by Region for the Fiscal Year ended March 31, 2014

( To Outside Customers )

Japan

Latin America

Demand for construction equipment advanced, reflecting an increase in

While demand for equipment declined for use in copper mines in Chile

sales as more customers anticipated more stringent emission

and Peru, sales increased from the previous fiscal year, reflecting the

regulations for the near future. In addition, there were full-scale start-

Japanese yen's depreciation.

ups of reconstruction projects in the regions destroyed by the Great

East Japan Earthquake and tsunami. In particular, demand in rental

CIS

companies was strong. As a result, sales advanced from the previous

Sales declined from the previous fiscal year, adversely impacted by the

downturn of demand for equipment for use in gold mines and the

energy sector.

fiscal year.

North America

from the previous fiscal year.

Europe

While renewal demand since FY2012 in the rental industry ran its

China

course and demand declined for equipment, especially for use in coal

mines, demand grew in the housing sector and infrastructure

development, such as highway construction. Sales remained about flat

While demand remained slack in Germany and Frace, among the

major European markets, against the backdrop of the Eurozone crisis,

Asia

sales increased from the previous fiscal year, reflecting the Japanese

yen's depreciation.

Demand, which had been sluggish since FY2011, upturned for

recovery in April 2013 and increased for the fiscal year, albeit with

some slowdown after the Chinese New Year in January 2014. Komatsu

worked to expand sales of the 20-ton class PC200-8M0 hydraulic

excavator with improved performance of fuel economy. As a result,

sales improved from the previous fiscal year.

In Indonesia, the largest market of Southeast Asia, demand for mining

and construction equipment dropped, mainly affected by the sluggish

international price of thermal coal and the accelerating depreciation of

the Indonesian rupiah since August 2013. As a result, sales declined

from the previous fiscal year.

Oceania

previous fiscal year.

Middle East

As demand for mining equipment in iron ore mines and that for

construction equipment remained slack, sales declined from the

As demand for construction equipment grew steadily in some of the

Gulf nations, sales advanced from the previous fiscal year.

Komatsu promoted proactive sales and service activities by effectively

utilizing information obtained from the KOMTRAX Plus, Komatsu's

mining equipment management system, and made good sales in mines

in Namibia, in addition to South Africa. As a result, sales advanced

from the previous fiscal year.

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

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Segment Profit and Ratio|KOMATSU REPORT 2014

2014/07/09 12:10

Review of FY2013 Operations

KOMATSU REPORT 2014 

FY2013 Highlights 

Industrial Machinery & Others

KOMATSU REPORT 2014

Traditional Markets

Strategic Markets

Industrial Machinery and Others

Sales

Segment Profit and Ratio

While sales of sheet-metal and press machines remained firm, mainly within the automobile manufacturing industry, sales of wire saws further

declined in particular. As a result, sales of the industrial machinery and others business declined by 3.3% from the previous fiscal year, to JPY209.1

billion. Segment profit decreased by 67.2% to JPY2.0 billion. During the year under review, Komatsu realized a loss of JPY 10.8 billion for wire saw

inventories.

In the business of machine tools, as well as sheet metal and press machines, Komatsu worked to expand sales of strategic products, such as the

NTG-4SP grinder, the H1F-2 small AC Servo press and the new KFL Series fiber laser cutting machine, all designed to enhance customers'

productivity, safety and environmental performance.

Africa

KFL 2051 fiber laser cutting machine

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

Consolidated Results

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Innovation
Growth Strategies: Existing
Businesses
Structural Reforms (1)

Structural Reforms (2)

Risk Management

Corporate Governance
Environmental Conservation Efforts
CSR Efforts

Review of FY2013 Operations

Information
KOMATSU REPORT 2014

40

Corporate Information

5-Year Summary
Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Financial conditions: Securities
Report

Social activities: CSR report

Environmental performance:
Environmental Report

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

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For Sustainable Growth

Risk Management

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

KOMATSU REPORT 2014

41

KOMATSU REPORT 2014For Sustainable Growth

Risk Management

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Risk Management | KOMATSU REPORT 2014

2014/07/10 17:33

For Sustainable Growth

KOMATSU REPORT 2014 

For Sustainable Growth 

Risk Management

KOMATSU REPORT 2014

Risk Management

Basic Principles and System for Risk Management

Promoting a Business Continuity Plan

Promoting Group-wide Risk Management

Strengthening Information Security

Business and Other Risks as well as Countermeasures

Komatsu recognizes compliance, the environment, product quality, accidents and information security, as risk factors for sustainable growth and is

therefore implementing the following countermeasures.

Basic Principles and System for Risk Management

Komatsu has established the Risk Management Rules to correctly recognize and manage risks, for which the company has appointed personnel in

charge of individual risks, further promoting the build-up of a solid foundation for risk management. Komatsu has also established the Risk

Management Committee to devise risk management policies of the Komatsu Group, evaluate and follow up risk measures in place, and take control

of risks when they surface. The Risk Management Committee regularly reports its reviews and activities to the Board of Directors. When serious

risks surface, Komatsu will establish an emergency headquarters and work to minimize damage(s) and implement appropriate measures.

Promoting a Business Continuity Plan

Komatsu has formulated a business continuity plan (BCP) to carry out major operations without suspension, or restore them after a short

suspension, should a disaster or accident occur. At the Head Office, we conduct regular drills to ensure that employees are capable of taking

appropriate action in the event of a real emergency, assuming the occurrence of an earthquake striking beneath the greater Tokyo metropolitan

area. At all our plants, we have been enhancing the seismic strength of their buildings and facilities in addition to developing measures against

torrential rainfall in accordance with the plans each plant has formulated. With respect to health risks of employees, we also strive to deepen

employees' understanding by providing an action manual on how to prevent and respond to an outbreak of infectious disease, and related

education.

Promoting Group-wide Risk Management

To reinforce the risk management structure across the Group, Komatsu is working to enhance the level of management at each Group company by

establishing reporting lines and printing manuals related to risk and through explanatory meetings and study sessions on risk management and

BCPs. We are also strengthening our Group-wide system for communications in times of emergency by introducing tools such as an emergency

contact and employee safety confirmation system and a wide range two-way radio and by conducting regular drills on using the system and

securing communication.

Strengthening Information Security

With the Information Security Committee at its core, Komatsu is developing a structure for information security for the entire Group. As part of this

effort, we have distributed Information Security Guidebook to all employees in order to raise their awareness of information security, and have

offered training programs based on this booklet. Additional measures include the establishment of a protective framework for our system to prevent

information from being falsified, destroyed, leaked or lost due to negligence or unauthorized access from outside the company. Moreover, we

undertake information security audits to confirm that measures are being effectively implemented, and to discover defects and make the required

improvements.

Business and Other Risks as well as Countermeasures

Komatsu has identified the following risks as its primary risks based on information currently available to it.

1. Economic and Market Conditions

The business environment in which Komatsu operates and the market demand for its products may change substantially as a result of economic

and market conditions, which differ from region to region. Changes in the business environment in which Komatsu operates may lead to a decline in

KOMATSU REPORT 2014

42

sales, and inefficient inventory levels and/or production capacities, thereby causing Komatsu to record lower profitability and incur additional

expenses. As a result, Komatsu's results of operations may be adversely affected.

[Countermeasure] Quick grasp on retail market conditions by promoting zero inventories at its distributors.

2. Foreign Currency Exchange Rate Fluctuations

A substantial portion of Komatsu's overseas sales is affected by foreign currency exchange rate fluctuations. In general, an appreciation of the

Japanese yen against another currency would adversely affect Komatsu's results of operations, while a depreciation of the Japanese yen against

another currency would have a favorable impact thereon. In addition, foreign currency exchange rate fluctuations may also affect the comparative

prices between products sold by Komatsu and products sold by its foreign competitors in the same market, as well as the cost of materials used in

the production of such products.

[Countermeasures]

1.Flexible global cross-sourcing

3. Fluctuations in Financial Markets

2. Hedging activities to minimize the effects of short-term foreign exchange rate fluctuations

While Komatsu is currently improving the efficiency of its assets to reduce its interest-bearing debt and minimizing the adverse effect of interest rate

fluctuations by mixing long-term, fixed-interest funds, an increase in interest rates may increase Komatsu's interest expenses and thereby adversely

affect Komatsu's results of operations. In addition, fluctuations in the financial markets, such as fluctuations in the fair value of marketable securities

and interest rates, may also increase the unfunded obligation portion of Komatsu's pension plans or pension liabilities, which may result in an

increase in pension expenses. Such an increase in interest expenses and pension expenses may adversely affect Komatsu's results of operations

and financial condition.

4. Laws and Regulations of Different Countries

Komatsu is subject to governmental regulations and approval procedures in the countries in which it operates. If the government of a given country

were to introduce new laws and regulations or revise existing laws and regulations relating to customs duties, import and export controls, currency

restrictions and other legal requirements, Komatsu may incur expenses in order to comply with such laws and regulations, or its development,

production, sales and service operations may be affected adversely by them. With respect to transfer pricing between Komatsu and its affiliated

companies, Komatsu is careful to comply with applicable taxation laws of Japan and the concerned foreign governments. Nevertheless, it is

possible that Komatsu may be viewed by the concerned tax authorities as having used inappropriate pricing. Furthermore, if intergovernmental

negotiations were to fail, Komatsu may be charged with double or additional taxation. When facing such an unexpected situation, Komatsu may

experience an unfavorable impact on its business results.

5. Environmental Laws and Regulations

Komatsu's products and business operations are required to meet increasingly stringent environmental laws and regulations in many countries in

which Komatsu operates. To comply with the environmental laws and other related regulations of concerned governments, Komatsu expends a

significant share of its management resources, such as research and development expenses. If Komatsu is required to incur additional expenses

and make additional capital investments due to revised environmental regulations adopted in the future, or if its development, production, sales and

service operations are adversely affected by such revised regulations, Komatsu may experience an unfavorable impact on its business results.

6. Product and Quality Liability

While Komatsu endeavors to sustain and improve the Quality and Reliability of its operations and products based on stringent standards

established internally, Komatsu may face product and quality liability claims or become exposed to other liabilities, if unexpected defects in its

products result in recalls or accidents. If the costs for addressing such claims or other liabilities are not covered by Komatsu's existing insurance

policies or other protective means, such claims may adversely affect its profits.

7. Alliances and Collaborative Relationships

Komatsu has entered into various alliances and collaborative relationships with distributors, suppliers and other companies to reinforce its

international competitiveness. Through such arrangements, Komatsu is working to improve its product development, production, sales and service

capabilities. However, Komatsu's failure to attain expected results or the termination of such alliances or collaborative relationships may adversely

affect Komatsu's results of operations.

8. Procurement, Production and Other Matters

Komatsu's procurement of parts and materials for its products is exposed to fluctuations in commodity and energy prices. Price increases in

commodities, such as steel materials, as well as energies, such as crude oil and electricity, may increase the production cost of Komatsu's

products. In addition, a shortage of product parts and materials, bankruptcies of suppliers or production discontinuation by suppliers of products

used by Komatsu may make it difficult for Komatsu to engage in the timely procurement of parts and materials and manufacture of its products,

thereby lowering Komatsu's production efficiency. With respect to an increase in the cost of production as mainly affected by an increase in the cost

of materials, Komatsu mainly strives to reduce other costs and make price adjustments of its products. Komatsu also strives to minimize the effects

of possible procurement or manufacturing issues by promoting closer collaboration among its related business divisions. However, if the increase in

commodity and energy prices were to exceed Komatsu's expectations or a prolonged shortage of materials and parts were to occur, Komatsu's

results of operations may be adversely affected.

[Countermeasure] Reinforcement of collaboration with suppliers

9. Information Security, Intellectual Property and Other Matters

Komatsu may obtain confidential information concerning its customers and individuals in the normal course of its business. Komatsu also holds

confidential business and technological information. Komatsu safeguards such confidential information with the utmost care. To forestall

unauthorized access by means of cyber-attacks, tampering, destruction, leakage and losses, Komatsu employs appropriate safety measures,

including implementing technological safety measures and strengthening its information management capabilities. However, when its network and

information systems crash and/or have problems, such as a leak of confidential information concerning customers and individuals, occur, Komatsu

may become liable for damages, or its reputation or its customers' confidence in Komatsu may be adversely affected. In addition, if Komatsu's

confidential business and technological information were leaked or misused by a third party, or Komatsu's intellectual properties were infringed

upon by a third party, or Komatsu were held liable for infringing on a third party's intellectual property rights, Komatsu's business results may be

adversely affected.

[Countermeasure] Reinforcement of information security

10. Natural Calamities, Wars, Terrorism, Accidents and Other Matters

If natural disasters (such as earthquakes, tsunamis and floods), epidemics, radioactive contamination, wars, terrorist acts, riots, accidents (such as

fires and explosions), unforeseeable criticism or interference by third parties or computer virus infections were to occur in the regions in which

Komatsu operates, Komatsu may incur extensive damage to one or more of its facilities that they could not become fully operational within a short

period of time. Even if Komatsu's operations were not directly harmed by such events, confusion in logistic and supply networks, shortages in the

supply of electric power, gas and other utilities, telecommunication problems and/or problems of supplier's production may continue for a long

period of time. Accordingly, if delays or disruption in the procurement of materials and parts, or the production and sales of Komatsu's products and

services, or deterioration of the funding environment resulting from confusion on capital markets were to take place as a result of such events,

Komatsu's business results may be adversely affected.

[Countermeasure] Risk management

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

http://solovan-dev.jp/komatsu/komatsu_com/CompanyInfo/ir/annual/html/2014/sustainable/

1/1 ページ

 
 
 
 
 
 
 
Risk Management | KOMATSU REPORT 2014

2014/07/10 17:33

KOMATSU REPORT 2014 

For Sustainable Growth 

Risk Management

Risk Management

Basic Principles and System for Risk Management

Promoting a Business Continuity Plan

Promoting Group-wide Risk Management

Strengthening Information Security

Business and Other Risks as well as Countermeasures

Komatsu recognizes compliance, the environment, product quality, accidents and information security, as risk factors for sustainable growth and is

therefore implementing the following countermeasures.

Basic Principles and System for Risk Management

Komatsu has established the Risk Management Rules to correctly recognize and manage risks, for which the company has appointed personnel in

charge of individual risks, further promoting the build-up of a solid foundation for risk management. Komatsu has also established the Risk

Management Committee to devise risk management policies of the Komatsu Group, evaluate and follow up risk measures in place, and take control

of risks when they surface. The Risk Management Committee regularly reports its reviews and activities to the Board of Directors. When serious

risks surface, Komatsu will establish an emergency headquarters and work to minimize damage(s) and implement appropriate measures.

Promoting a Business Continuity Plan

Komatsu has formulated a business continuity plan (BCP) to carry out major operations without suspension, or restore them after a short

suspension, should a disaster or accident occur. At the Head Office, we conduct regular drills to ensure that employees are capable of taking

appropriate action in the event of a real emergency, assuming the occurrence of an earthquake striking beneath the greater Tokyo metropolitan

area. At all our plants, we have been enhancing the seismic strength of their buildings and facilities in addition to developing measures against

torrential rainfall in accordance with the plans each plant has formulated. With respect to health risks of employees, we also strive to deepen

employees' understanding by providing an action manual on how to prevent and respond to an outbreak of infectious disease, and related

education.

Promoting Group-wide Risk Management

To reinforce the risk management structure across the Group, Komatsu is working to enhance the level of management at each Group company by

establishing reporting lines and printing manuals related to risk and through explanatory meetings and study sessions on risk management and

BCPs. We are also strengthening our Group-wide system for communications in times of emergency by introducing tools such as an emergency

contact and employee safety confirmation system and a wide range two-way radio and by conducting regular drills on using the system and

securing communication.

Strengthening Information Security

With the Information Security Committee at its core, Komatsu is developing a structure for information security for the entire Group. As part of this

effort, we have distributed Information Security Guidebook to all employees in order to raise their awareness of information security, and have

offered training programs based on this booklet. Additional measures include the establishment of a protective framework for our system to prevent

information from being falsified, destroyed, leaked or lost due to negligence or unauthorized access from outside the company. Moreover, we
For Sustainable Growth
undertake information security audits to confirm that measures are being effectively implemented, and to discover defects and make the required
improvements.

KOMATSU REPORT 2014

Business and Other Risks as well as Countermeasures

Komatsu has identified the following risks as its primary risks based on information currently available to it.

1. Economic and Market Conditions

The business environment in which Komatsu operates and the market demand for its products may change substantially as a result of economic

and market conditions, which differ from region to region. Changes in the business environment in which Komatsu operates may lead to a decline in

sales, and inefficient inventory levels and/or production capacities, thereby causing Komatsu to record lower profitability and incur additional

expenses. As a result, Komatsu's results of operations may be adversely affected.

[Countermeasure] Quick grasp on retail market conditions by promoting zero inventories at its distributors.

2. Foreign Currency Exchange Rate Fluctuations

A substantial portion of Komatsu's overseas sales is affected by foreign currency exchange rate fluctuations. In general, an appreciation of the

Japanese yen against another currency would adversely affect Komatsu's results of operations, while a depreciation of the Japanese yen against

another currency would have a favorable impact thereon. In addition, foreign currency exchange rate fluctuations may also affect the comparative

prices between products sold by Komatsu and products sold by its foreign competitors in the same market, as well as the cost of materials used in

the production of such products.

[Countermeasures]

1.Flexible global cross-sourcing

2. Hedging activities to minimize the effects of short-term foreign exchange rate fluctuations

3. Fluctuations in Financial Markets

While Komatsu is currently improving the efficiency of its assets to reduce its interest-bearing debt and minimizing the adverse effect of interest rate

fluctuations by mixing long-term, fixed-interest funds, an increase in interest rates may increase Komatsu's interest expenses and thereby adversely

affect Komatsu's results of operations. In addition, fluctuations in the financial markets, such as fluctuations in the fair value of marketable securities

and interest rates, may also increase the unfunded obligation portion of Komatsu's pension plans or pension liabilities, which may result in an

increase in pension expenses. Such an increase in interest expenses and pension expenses may adversely affect Komatsu's results of operations

and financial condition.

4. Laws and Regulations of Different Countries

Komatsu is subject to governmental regulations and approval procedures in the countries in which it operates. If the government of a given country

were to introduce new laws and regulations or revise existing laws and regulations relating to customs duties, import and export controls, currency

restrictions and other legal requirements, Komatsu may incur expenses in order to comply with such laws and regulations, or its development,

production, sales and service operations may be affected adversely by them. With respect to transfer pricing between Komatsu and its affiliated

companies, Komatsu is careful to comply with applicable taxation laws of Japan and the concerned foreign governments. Nevertheless, it is

possible that Komatsu may be viewed by the concerned tax authorities as having used inappropriate pricing. Furthermore, if intergovernmental

negotiations were to fail, Komatsu may be charged with double or additional taxation. When facing such an unexpected situation, Komatsu may

experience an unfavorable impact on its business results.

5. Environmental Laws and Regulations

Komatsu's products and business operations are required to meet increasingly stringent environmental laws and regulations in many countries in

which Komatsu operates. To comply with the environmental laws and other related regulations of concerned governments, Komatsu expends a

significant share of its management resources, such as research and development expenses. If Komatsu is required to incur additional expenses

and make additional capital investments due to revised environmental regulations adopted in the future, or if its development, production, sales and

service operations are adversely affected by such revised regulations, Komatsu may experience an unfavorable impact on its business results.

6. Product and Quality Liability

While Komatsu endeavors to sustain and improve the Quality and Reliability of its operations and products based on stringent standards

established internally, Komatsu may face product and quality liability claims or become exposed to other liabilities, if unexpected defects in its

products result in recalls or accidents. If the costs for addressing such claims or other liabilities are not covered by Komatsu's existing insurance

policies or other protective means, such claims may adversely affect its profits.

7. Alliances and Collaborative Relationships

Komatsu has entered into various alliances and collaborative relationships with distributors, suppliers and other companies to reinforce its

international competitiveness. Through such arrangements, Komatsu is working to improve its product development, production, sales and service

capabilities. However, Komatsu's failure to attain expected results or the termination of such alliances or collaborative relationships may adversely

KOMATSU REPORT 2014

43

affect Komatsu's results of operations.

8. Procurement, Production and Other Matters

Komatsu's procurement of parts and materials for its products is exposed to fluctuations in commodity and energy prices. Price increases in

commodities, such as steel materials, as well as energies, such as crude oil and electricity, may increase the production cost of Komatsu's

products. In addition, a shortage of product parts and materials, bankruptcies of suppliers or production discontinuation by suppliers of products

used by Komatsu may make it difficult for Komatsu to engage in the timely procurement of parts and materials and manufacture of its products,

thereby lowering Komatsu's production efficiency. With respect to an increase in the cost of production as mainly affected by an increase in the cost

of materials, Komatsu mainly strives to reduce other costs and make price adjustments of its products. Komatsu also strives to minimize the effects

of possible procurement or manufacturing issues by promoting closer collaboration among its related business divisions. However, if the increase in

commodity and energy prices were to exceed Komatsu's expectations or a prolonged shortage of materials and parts were to occur, Komatsu's

results of operations may be adversely affected.

[Countermeasure] Reinforcement of collaboration with suppliers

9. Information Security, Intellectual Property and Other Matters

Komatsu may obtain confidential information concerning its customers and individuals in the normal course of its business. Komatsu also holds

confidential business and technological information. Komatsu safeguards such confidential information with the utmost care. To forestall

unauthorized access by means of cyber-attacks, tampering, destruction, leakage and losses, Komatsu employs appropriate safety measures,

including implementing technological safety measures and strengthening its information management capabilities. However, when its network and

information systems crash and/or have problems, such as a leak of confidential information concerning customers and individuals, occur, Komatsu

may become liable for damages, or its reputation or its customers' confidence in Komatsu may be adversely affected. In addition, if Komatsu's

confidential business and technological information were leaked or misused by a third party, or Komatsu's intellectual properties were infringed

upon by a third party, or Komatsu were held liable for infringing on a third party's intellectual property rights, Komatsu's business results may be

adversely affected.

[Countermeasure] Reinforcement of information security

10. Natural Calamities, Wars, Terrorism, Accidents and Other Matters

If natural disasters (such as earthquakes, tsunamis and floods), epidemics, radioactive contamination, wars, terrorist acts, riots, accidents (such as

fires and explosions), unforeseeable criticism or interference by third parties or computer virus infections were to occur in the regions in which

Komatsu operates, Komatsu may incur extensive damage to one or more of its facilities that they could not become fully operational within a short

period of time. Even if Komatsu's operations were not directly harmed by such events, confusion in logistic and supply networks, shortages in the

supply of electric power, gas and other utilities, telecommunication problems and/or problems of supplier's production may continue for a long

period of time. Accordingly, if delays or disruption in the procurement of materials and parts, or the production and sales of Komatsu's products and

services, or deterioration of the funding environment resulting from confusion on capital markets were to take place as a result of such events,

Komatsu's business results may be adversely affected.

[Countermeasure] Risk management

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

http://solovan-dev.jp/komatsu/komatsu_com/CompanyInfo/ir/annual/html/2014/sustainable/

1/1 ページ

 
 
 
 
 
 
 
Risk Management | KOMATSU REPORT 2014

2014/07/10 17:33

KOMATSU REPORT 2014 

For Sustainable Growth 

Risk Management

Risk Management

Basic Principles and System for Risk Management

Promoting a Business Continuity Plan

Promoting Group-wide Risk Management

Strengthening Information Security

Business and Other Risks as well as Countermeasures

Komatsu recognizes compliance, the environment, product quality, accidents and information security, as risk factors for sustainable growth and is

therefore implementing the following countermeasures.

Basic Principles and System for Risk Management

Komatsu has established the Risk Management Rules to correctly recognize and manage risks, for which the company has appointed personnel in

charge of individual risks, further promoting the build-up of a solid foundation for risk management. Komatsu has also established the Risk

Management Committee to devise risk management policies of the Komatsu Group, evaluate and follow up risk measures in place, and take control

of risks when they surface. The Risk Management Committee regularly reports its reviews and activities to the Board of Directors. When serious

risks surface, Komatsu will establish an emergency headquarters and work to minimize damage(s) and implement appropriate measures.

Promoting a Business Continuity Plan

Komatsu has formulated a business continuity plan (BCP) to carry out major operations without suspension, or restore them after a short

suspension, should a disaster or accident occur. At the Head Office, we conduct regular drills to ensure that employees are capable of taking

appropriate action in the event of a real emergency, assuming the occurrence of an earthquake striking beneath the greater Tokyo metropolitan

area. At all our plants, we have been enhancing the seismic strength of their buildings and facilities in addition to developing measures against

torrential rainfall in accordance with the plans each plant has formulated. With respect to health risks of employees, we also strive to deepen

employees' understanding by providing an action manual on how to prevent and respond to an outbreak of infectious disease, and related

education.

Promoting Group-wide Risk Management

To reinforce the risk management structure across the Group, Komatsu is working to enhance the level of management at each Group company by

establishing reporting lines and printing manuals related to risk and through explanatory meetings and study sessions on risk management and

BCPs. We are also strengthening our Group-wide system for communications in times of emergency by introducing tools such as an emergency

contact and employee safety confirmation system and a wide range two-way radio and by conducting regular drills on using the system and

securing communication.

Strengthening Information Security

With the Information Security Committee at its core, Komatsu is developing a structure for information security for the entire Group. As part of this

effort, we have distributed Information Security Guidebook to all employees in order to raise their awareness of information security, and have

offered training programs based on this booklet. Additional measures include the establishment of a protective framework for our system to prevent

information from being falsified, destroyed, leaked or lost due to negligence or unauthorized access from outside the company. Moreover, we

undertake information security audits to confirm that measures are being effectively implemented, and to discover defects and make the required

improvements.

Business and Other Risks as well as Countermeasures

Komatsu has identified the following risks as its primary risks based on information currently available to it.

1. Economic and Market Conditions

The business environment in which Komatsu operates and the market demand for its products may change substantially as a result of economic

and market conditions, which differ from region to region. Changes in the business environment in which Komatsu operates may lead to a decline in

sales, and inefficient inventory levels and/or production capacities, thereby causing Komatsu to record lower profitability and incur additional

expenses. As a result, Komatsu's results of operations may be adversely affected.

A substantial portion of Komatsu's overseas sales is affected by foreign currency exchange rate fluctuations. In general, an appreciation of the

Japanese yen against another currency would adversely affect Komatsu's results of operations, while a depreciation of the Japanese yen against

another currency would have a favorable impact thereon. In addition, foreign currency exchange rate fluctuations may also affect the comparative

prices between products sold by Komatsu and products sold by its foreign competitors in the same market, as well as the cost of materials used in

the production of such products.

[Countermeasures]

1.Flexible global cross-sourcing

3. Fluctuations in Financial Markets

2. Hedging activities to minimize the effects of short-term foreign exchange rate fluctuations

Risk Management | KOMATSU REPORT 2014

2014/07/10 17:33

KOMATSU REPORT 2014 

For Sustainable Growth 

Risk Management

Risk Management

Basic Principles and System for Risk Management

Promoting a Business Continuity Plan

Promoting Group-wide Risk Management

Strengthening Information Security

Business and Other Risks as well as Countermeasures

Basic Principles and System for Risk Management

Komatsu has established the Risk Management Rules to correctly recognize and manage risks, for which the company has appointed personnel in

charge of individual risks, further promoting the build-up of a solid foundation for risk management. Komatsu has also established the Risk

Management Committee to devise risk management policies of the Komatsu Group, evaluate and follow up risk measures in place, and take control

of risks when they surface. The Risk Management Committee regularly reports its reviews and activities to the Board of Directors. When serious

risks surface, Komatsu will establish an emergency headquarters and work to minimize damage(s) and implement appropriate measures.

Komatsu recognizes compliance, the environment, product quality, accidents and information security, as risk factors for sustainable growth and is

therefore implementing the following countermeasures.

2. Foreign Currency Exchange Rate Fluctuations

[Countermeasure] Quick grasp on retail market conditions by promoting zero inventories at its distributors.

Promoting a Business Continuity Plan

Komatsu has formulated a business continuity plan (BCP) to carry out major operations without suspension, or restore them after a short

suspension, should a disaster or accident occur. At the Head Office, we conduct regular drills to ensure that employees are capable of taking

appropriate action in the event of a real emergency, assuming the occurrence of an earthquake striking beneath the greater Tokyo metropolitan

area. At all our plants, we have been enhancing the seismic strength of their buildings and facilities in addition to developing measures against

torrential rainfall in accordance with the plans each plant has formulated. With respect to health risks of employees, we also strive to deepen

While Komatsu is currently improving the efficiency of its assets to reduce its interest-bearing debt and minimizing the adverse effect of interest rate

fluctuations by mixing long-term, fixed-interest funds, an increase in interest rates may increase Komatsu's interest expenses and thereby adversely

affect Komatsu's results of operations. In addition, fluctuations in the financial markets, such as fluctuations in the fair value of marketable securities

and interest rates, may also increase the unfunded obligation portion of Komatsu's pension plans or pension liabilities, which may result in an

increase in pension expenses. Such an increase in interest expenses and pension expenses may adversely affect Komatsu's results of operations

and financial condition.

employees' understanding by providing an action manual on how to prevent and respond to an outbreak of infectious disease, and related

4. Laws and Regulations of Different Countries

education.

Promoting Group-wide Risk Management

Komatsu is subject to governmental regulations and approval procedures in the countries in which it operates. If the government of a given country

were to introduce new laws and regulations or revise existing laws and regulations relating to customs duties, import and export controls, currency

restrictions and other legal requirements, Komatsu may incur expenses in order to comply with such laws and regulations, or its development,

production, sales and service operations may be affected adversely by them. With respect to transfer pricing between Komatsu and its affiliated

companies, Komatsu is careful to comply with applicable taxation laws of Japan and the concerned foreign governments. Nevertheless, it is

possible that Komatsu may be viewed by the concerned tax authorities as having used inappropriate pricing. Furthermore, if intergovernmental

negotiations were to fail, Komatsu may be charged with double or additional taxation. When facing such an unexpected situation, Komatsu may

To reinforce the risk management structure across the Group, Komatsu is working to enhance the level of management at each Group company by

establishing reporting lines and printing manuals related to risk and through explanatory meetings and study sessions on risk management and

BCPs. We are also strengthening our Group-wide system for communications in times of emergency by introducing tools such as an emergency

contact and employee safety confirmation system and a wide range two-way radio and by conducting regular drills on using the system and

securing communication.

experience an unfavorable impact on its business results.

5. Environmental Laws and Regulations

Strengthening Information Security

With the Information Security Committee at its core, Komatsu is developing a structure for information security for the entire Group. As part of this

effort, we have distributed Information Security Guidebook to all employees in order to raise their awareness of information security, and have

offered training programs based on this booklet. Additional measures include the establishment of a protective framework for our system to prevent

6. Product and Quality Liability

Komatsu's products and business operations are required to meet increasingly stringent environmental laws and regulations in many countries in

which Komatsu operates. To comply with the environmental laws and other related regulations of concerned governments, Komatsu expends a

significant share of its management resources, such as research and development expenses. If Komatsu is required to incur additional expenses

and make additional capital investments due to revised environmental regulations adopted in the future, or if its development, production, sales and

service operations are adversely affected by such revised regulations, Komatsu may experience an unfavorable impact on its business results.

information from being falsified, destroyed, leaked or lost due to negligence or unauthorized access from outside the company. Moreover, we

undertake information security audits to confirm that measures are being effectively implemented, and to discover defects and make the required

improvements.

While Komatsu endeavors to sustain and improve the Quality and Reliability of its operations and products based on stringent standards
For Sustainable Growth
established internally, Komatsu may face product and quality liability claims or become exposed to other liabilities, if unexpected defects in its

KOMATSU REPORT 2014

products result in recalls or accidents. If the costs for addressing such claims or other liabilities are not covered by Komatsu's existing insurance

policies or other protective means, such claims may adversely affect its profits.

Business and Other Risks as well as Countermeasures

7. Alliances and Collaborative Relationships

Komatsu has identified the following risks as its primary risks based on information currently available to it.

1. Economic and Market Conditions

The business environment in which Komatsu operates and the market demand for its products may change substantially as a result of economic

and market conditions, which differ from region to region. Changes in the business environment in which Komatsu operates may lead to a decline in

sales, and inefficient inventory levels and/or production capacities, thereby causing Komatsu to record lower profitability and incur additional

expenses. As a result, Komatsu's results of operations may be adversely affected.

Komatsu has entered into various alliances and collaborative relationships with distributors, suppliers and other companies to reinforce its

international competitiveness. Through such arrangements, Komatsu is working to improve its product development, production, sales and service

capabilities. However, Komatsu's failure to attain expected results or the termination of such alliances or collaborative relationships may adversely

affect Komatsu's results of operations.

8. Procurement, Production and Other Matters

Komatsu's procurement of parts and materials for its products is exposed to fluctuations in commodity and energy prices. Price increases in

commodities, such as steel materials, as well as energies, such as crude oil and electricity, may increase the production cost of Komatsu's

[Countermeasure] Quick grasp on retail market conditions by promoting zero inventories at its distributors.

products. In addition, a shortage of product parts and materials, bankruptcies of suppliers or production discontinuation by suppliers of products

2. Foreign Currency Exchange Rate Fluctuations

used by Komatsu may make it difficult for Komatsu to engage in the timely procurement of parts and materials and manufacture of its products,

thereby lowering Komatsu's production efficiency. With respect to an increase in the cost of production as mainly affected by an increase in the cost

A substantial portion of Komatsu's overseas sales is affected by foreign currency exchange rate fluctuations. In general, an appreciation of the

of materials, Komatsu mainly strives to reduce other costs and make price adjustments of its products. Komatsu also strives to minimize the effects

Japanese yen against another currency would adversely affect Komatsu's results of operations, while a depreciation of the Japanese yen against

of possible procurement or manufacturing issues by promoting closer collaboration among its related business divisions. However, if the increase in

another currency would have a favorable impact thereon. In addition, foreign currency exchange rate fluctuations may also affect the comparative

commodity and energy prices were to exceed Komatsu's expectations or a prolonged shortage of materials and parts were to occur, Komatsu's

prices between products sold by Komatsu and products sold by its foreign competitors in the same market, as well as the cost of materials used in

results of operations may be adversely affected.

the production of such products.

[Countermeasures]

1.Flexible global cross-sourcing

3. Fluctuations in Financial Markets

2. Hedging activities to minimize the effects of short-term foreign exchange rate fluctuations

[Countermeasure] Reinforcement of collaboration with suppliers

9. Information Security, Intellectual Property and Other Matters

Komatsu may obtain confidential information concerning its customers and individuals in the normal course of its business. Komatsu also holds

confidential business and technological information. Komatsu safeguards such confidential information with the utmost care. To forestall

unauthorized access by means of cyber-attacks, tampering, destruction, leakage and losses, Komatsu employs appropriate safety measures,

While Komatsu is currently improving the efficiency of its assets to reduce its interest-bearing debt and minimizing the adverse effect of interest rate

including implementing technological safety measures and strengthening its information management capabilities. However, when its network and

fluctuations by mixing long-term, fixed-interest funds, an increase in interest rates may increase Komatsu's interest expenses and thereby adversely

information systems crash and/or have problems, such as a leak of confidential information concerning customers and individuals, occur, Komatsu

affect Komatsu's results of operations. In addition, fluctuations in the financial markets, such as fluctuations in the fair value of marketable securities

may become liable for damages, or its reputation or its customers' confidence in Komatsu may be adversely affected. In addition, if Komatsu's

and interest rates, may also increase the unfunded obligation portion of Komatsu's pension plans or pension liabilities, which may result in an

confidential business and technological information were leaked or misused by a third party, or Komatsu's intellectual properties were infringed

increase in pension expenses. Such an increase in interest expenses and pension expenses may adversely affect Komatsu's results of operations

upon by a third party, or Komatsu were held liable for infringing on a third party's intellectual property rights, Komatsu's business results may be

adversely affected.

[Countermeasure] Reinforcement of information security

10. Natural Calamities, Wars, Terrorism, Accidents and Other Matters

If natural disasters (such as earthquakes, tsunamis and floods), epidemics, radioactive contamination, wars, terrorist acts, riots, accidents (such as

fires and explosions), unforeseeable criticism or interference by third parties or computer virus infections were to occur in the regions in which

Komatsu operates, Komatsu may incur extensive damage to one or more of its facilities that they could not become fully operational within a short

period of time. Even if Komatsu's operations were not directly harmed by such events, confusion in logistic and supply networks, shortages in the

supply of electric power, gas and other utilities, telecommunication problems and/or problems of supplier's production may continue for a long

period of time. Accordingly, if delays or disruption in the procurement of materials and parts, or the production and sales of Komatsu's products and

services, or deterioration of the funding environment resulting from confusion on capital markets were to take place as a result of such events,

Komatsu's business results may be adversely affected.

[Countermeasure] Risk management

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Innovation
Growth Strategies: Existing
Businesses
Structural Reforms (1)

Structural Reforms (2)

Risk Management

Corporate Governance
Environmental Conservation Efforts
CSR Efforts

Review of FY2013 Operations

KOMATSU REPORT 2014

Information

44

5-Year Summary
Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

of possible procurement or manufacturing issues by promoting closer collaboration among its related business divisions. However, if the increase in

Terms and Conditions

Inquiry

Site map

commodity and energy prices were to exceed Komatsu's expectations or a prolonged shortage of materials and parts were to occur, Komatsu's

Copyright © 2014 Komatsu Ltd. All rights reserved

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and financial condition.

4. Laws and Regulations of Different Countries

Komatsu is subject to governmental regulations and approval procedures in the countries in which it operates. If the government of a given country

were to introduce new laws and regulations or revise existing laws and regulations relating to customs duties, import and export controls, currency

restrictions and other legal requirements, Komatsu may incur expenses in order to comply with such laws and regulations, or its development,

production, sales and service operations may be affected adversely by them. With respect to transfer pricing between Komatsu and its affiliated

companies, Komatsu is careful to comply with applicable taxation laws of Japan and the concerned foreign governments. Nevertheless, it is

possible that Komatsu may be viewed by the concerned tax authorities as having used inappropriate pricing. Furthermore, if intergovernmental

negotiations were to fail, Komatsu may be charged with double or additional taxation. When facing such an unexpected situation, Komatsu may

experience an unfavorable impact on its business results.

5. Environmental Laws and Regulations

Komatsu's products and business operations are required to meet increasingly stringent environmental laws and regulations in many countries in

which Komatsu operates. To comply with the environmental laws and other related regulations of concerned governments, Komatsu expends a

significant share of its management resources, such as research and development expenses. If Komatsu is required to incur additional expenses

and make additional capital investments due to revised environmental regulations adopted in the future, or if its development, production, sales and

service operations are adversely affected by such revised regulations, Komatsu may experience an unfavorable impact on its business results.

6. Product and Quality Liability

While Komatsu endeavors to sustain and improve the Quality and Reliability of its operations and products based on stringent standards

established internally, Komatsu may face product and quality liability claims or become exposed to other liabilities, if unexpected defects in its

products result in recalls or accidents. If the costs for addressing such claims or other liabilities are not covered by Komatsu's existing insurance

policies or other protective means, such claims may adversely affect its profits.

7. Alliances and Collaborative Relationships

Komatsu has entered into various alliances and collaborative relationships with distributors, suppliers and other companies to reinforce its

international competitiveness. Through such arrangements, Komatsu is working to improve its product development, production, sales and service

capabilities. However, Komatsu's failure to attain expected results or the termination of such alliances or collaborative relationships may adversely

affect Komatsu's results of operations.

8. Procurement, Production and Other Matters

Komatsu's procurement of parts and materials for its products is exposed to fluctuations in commodity and energy prices. Price increases in

commodities, such as steel materials, as well as energies, such as crude oil and electricity, may increase the production cost of Komatsu's

products. In addition, a shortage of product parts and materials, bankruptcies of suppliers or production discontinuation by suppliers of products

used by Komatsu may make it difficult for Komatsu to engage in the timely procurement of parts and materials and manufacture of its products,

thereby lowering Komatsu's production efficiency. With respect to an increase in the cost of production as mainly affected by an increase in the cost

of materials, Komatsu mainly strives to reduce other costs and make price adjustments of its products. Komatsu also strives to minimize the effects

results of operations may be adversely affected.

[Countermeasure] Reinforcement of collaboration with suppliers

9. Information Security, Intellectual Property and Other Matters

Komatsu may obtain confidential information concerning its customers and individuals in the normal course of its business. Komatsu also holds

confidential business and technological information. Komatsu safeguards such confidential information with the utmost care. To forestall

unauthorized access by means of cyber-attacks, tampering, destruction, leakage and losses, Komatsu employs appropriate safety measures,

including implementing technological safety measures and strengthening its information management capabilities. However, when its network and

information systems crash and/or have problems, such as a leak of confidential information concerning customers and individuals, occur, Komatsu

may become liable for damages, or its reputation or its customers' confidence in Komatsu may be adversely affected. In addition, if Komatsu's

confidential business and technological information were leaked or misused by a third party, or Komatsu's intellectual properties were infringed

upon by a third party, or Komatsu were held liable for infringing on a third party's intellectual property rights, Komatsu's business results may be

adversely affected.

[Countermeasure] Reinforcement of information security

10. Natural Calamities, Wars, Terrorism, Accidents and Other Matters

If natural disasters (such as earthquakes, tsunamis and floods), epidemics, radioactive contamination, wars, terrorist acts, riots, accidents (such as

fires and explosions), unforeseeable criticism or interference by third parties or computer virus infections were to occur in the regions in which

Komatsu operates, Komatsu may incur extensive damage to one or more of its facilities that they could not become fully operational within a short

period of time. Even if Komatsu's operations were not directly harmed by such events, confusion in logistic and supply networks, shortages in the

supply of electric power, gas and other utilities, telecommunication problems and/or problems of supplier's production may continue for a long

period of time. Accordingly, if delays or disruption in the procurement of materials and parts, or the production and sales of Komatsu's products and

services, or deterioration of the funding environment resulting from confusion on capital markets were to take place as a result of such events,

Komatsu's business results may be adversely affected.

[Countermeasure] Risk management

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

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Corporate Governance | KOMATSU REPORT 2014

2014/07/10 17:34

For Sustainable Growth

KOMATSU REPORT 2014 

For Sustainable Growth 

Corporate Governance

KOMATSU REPORT 2014

Corporate Governance

Basic Stance

Establishment and Improvement of Corporate Governance

Corporate Governance of Komatsu

Organizational Profile

Compliance

Basic Stance

We, at Komatsu Ltd., believe our corporate value is the total sum of trust given to us by society and all stakeholders. To become a company which

enjoys more trust from shareholders and all other stakeholders, we are working to strengthen corporate governance, improve management

efficiency, advocate corporate ethics and ensure sound management on a group-wide basis. To further improve the transparency of management

for our shareholders and investors, we disclose information in a fair and timely manner and actively engage in investor relations' activities by

holding meetings with shareholders and investors.

Establishment and Improvement of Corporate Governance

In 1999 Komatsu Ltd. introduced the Executive Officer System and has been working to separate management decisionmaking and supervisory

functions from executive functions to the extent permitted by laws and regulations. At the same time, we also limit the Board of Directors to a small

number of members and appoint Outside Directors and Outside Audit & Supervisory Board Members. To improve the effectiveness of discussions

at meetings of the Board of Directors, we have worked to reform their operational aspect, primarily by putting in place a system to ensure thorough

discussions of important management matters and prompt decision making. We have also established the International AdvisoryBoard (IAB) as a

means to supplement executive functions.

Corporate Governance of Komatsu

Organizational Profile

Board of Directors

Komatsu Ltd. holds Board of Directors' meetings periodically once or twice every month as a general rule. The Board of Directors deliberates and

makes resolutions on important matters, determines management policies of Komatsu, and rigorously controls and supervises the execution of

duties by all members of the executive management team, including Representative Directors. Of the 10 Directors on the Board, three are Outside

Directors to ensure transparent and objective management.

KOMATSU REPORT 2014

45

Outside Directors ( As of June 18, 2014 )

Name

Title

Reasons for Selection

Kouichi Ikeda

Corporate Advisor of 

Having served as Representative Director of Asahi Breweries, Ltd. (name then), Mr.

Asahi Group Holdings, Ltd.

Kouichi Ikeda has considerable insight and rich experience in the business world.

Masayuki Oku

Chairman of the Board of Sumitomo Mitsui

Having served as Representative Director of Sumitomo Mitsui Banking Corporation,

Financial Group, Inc.

Mr. Masayuki Oku has been active internationally in the financial field and has

Using this insight and experience, his proposals concerning the overall

management of Komatsu Ltd. are expected to contribute to sustaining and

improving the transparency and soundness of management and enhancing

corporate governance. Therefore, we have elected him as an Outside Director.

considerable insight and rich experience in the business world. Using this insight

and experience, his proposals concerning the overall management of Komatsu Ltd.

are expected to contribute to sustaining and improving the transparency and

soundness of management and enhancing corporate governance. Therefore, we

have elected him as an Outside Director.

work, and has considerable insight and rich experience in international relations.

Using this insight and experience, his proposals concerning the overall

management of Komatsu Ltd. are expected to contribute to the mitigation and

avoidance of risk in the Company's global business operations, and to the

enhancement of the Company's medium- and long-term corporate value. Therefore,

we have elected him as an Outside Director.

Mitoji Yabunaka

Adviser to the Ministry of 

Having served as Vice-Minister of the Foreign Affairs, Mr. Mitoji Yabunaka has been

Foreign Affairs

active in such fields as international policy coordination and overseas consular

Audit & Supervisory Board

The Audit & Supervisory Board determines such matters as audit policies and the division of duties among Audit & Supervisory Board Members.

Each Audit & Supervisory Board Member attends meetings of the Board of Directors and other important meetings, and audits the execution of

duties by Directors. Meetings of the Audit & Supervisory Board are in principle held periodically once or twice every month as a general rule, and

the Board performs appropriate audits by such means as hearing reports from members of the executive management team on their execution of

duties. The Company has also established the Office of Corporate Auditors' Staff to assist the Audit & Supervisory Board Members in their duties.

At least half of the five Audit & Supervisory Board Members are Outside Audit & Supervisory Board Members.

Outside Audit & Supervisory Board Members ( As of June 18, 2014 )

Name

Title

Reasons for Selection

Hiroyuki Kamano

Partner (Attorney at law) of Kamano Sogo

Having served as an international attorney at law, Mr. Hiroyuki Kamano has rich

Law Offices

experience in the field of international legal affairs. Using this experience, we

Kunihiro Matsuo

Attorney at law

Having served as Prosecutor-General of the Supreme Public Prosecutors Office,

expect him to execute his duties as Outside Audit & Supervisory Board Member

from the standpoint of a specialist. Therefore, we have elected him as Outside

Audit & Supervisory Board Member.

Mr. Kunihiro Matsuo has rich experience in the legal profession. Using this

experience, we expect him to execute his duties as Outside Audit & Supervisory

Board Member from the standpoint of a specialist. Therefore, we have elected him

as Outside Audit & Supervisory Board Member.

and rich experience in the finance world. Using this insight and experience, we

expect him to execute his duties as Outside Audit & Supervisory Board Member

from the standpoint of a specialist. Therefore, we have elected him as Outside

Audit & Supervisory Board Member.

Hirohide Yamaguchi

Chairman of the Advisory Board of Nikko

Having served as Deputy Governor of the Bank of Japan, Mr. Hirohide Yamaguchi

Financial Intelligence, Inc.

has been active internationally in the financial field and has considerable insight

Compliance

penalized.

Komatsu Ltd. has established the Compliance Committee as the group to oversee compliance, and it regularly reports its reviews and activities to

the Board of Directors. The Company has also established a system to ensure Directors and employees thorough compliance to business rules as

well as laws and regulations through a variety of measures, including the provision of Komatsu Code of Worldwide Business Conduct, appointment

of the Executive Officer in charge of compliance, and establishment of the Compliance Department. Through all of these, the Company works to

supervise, educate and train Directors, Audit & Supervisory Board Members and employees. In addition, the Company has established the internal

reporting system where those who are discretely reporting questionable actions in light of laws and regulations and business rules will not be

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

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Corporate Governance | KOMATSU REPORT 2014

2014/07/10 17:34

KOMATSU REPORT 2014 

For Sustainable Growth 

Corporate Governance

Corporate Governance

Basic Stance

Establishment and Improvement of Corporate Governance

Corporate Governance of Komatsu

Organizational Profile

Compliance

Basic Stance

We, at Komatsu Ltd., believe our corporate value is the total sum of trust given to us by society and all stakeholders. To become a company which

enjoys more trust from shareholders and all other stakeholders, we are working to strengthen corporate governance, improve management

efficiency, advocate corporate ethics and ensure sound management on a group-wide basis. To further improve the transparency of management

for our shareholders and investors, we disclose information in a fair and timely manner and actively engage in investor relations' activities by

holding meetings with shareholders and investors.

Establishment and Improvement of Corporate Governance

In 1999 Komatsu Ltd. introduced the Executive Officer System and has been working to separate management decisionmaking and supervisory

functions from executive functions to the extent permitted by laws and regulations. At the same time, we also limit the Board of Directors to a small

number of members and appoint Outside Directors and Outside Audit & Supervisory Board Members. To improve the effectiveness of discussions

at meetings of the Board of Directors, we have worked to reform their operational aspect, primarily by putting in place a system to ensure thorough

discussions of important management matters and prompt decision making. We have also established the International AdvisoryBoard (IAB) as a

means to supplement executive functions.

Corporate Governance of Komatsu

For Sustainable Growth

KOMATSU REPORT 2014

Organizational Profile

Board of Directors

Komatsu Ltd. holds Board of Directors' meetings periodically once or twice every month as a general rule. The Board of Directors deliberates and

makes resolutions on important matters, determines management policies of Komatsu, and rigorously controls and supervises the execution of

duties by all members of the executive management team, including Representative Directors. Of the 10 Directors on the Board, three are Outside

Directors to ensure transparent and objective management.

Outside Directors ( As of June 18, 2014 )

We, at Komatsu Ltd., believe our corporate value is the total sum of trust given to us by society and all stakeholders. To become a company which

enjoys more trust from shareholders and all other stakeholders, we are working to strengthen corporate governance, improve management

Name

Title

Reasons for Selection

efficiency, advocate corporate ethics and ensure sound management on a group-wide basis. To further improve the transparency of management

Kouichi Ikeda

Corporate Advisor of 

Having served as Representative Director of Asahi Breweries, Ltd. (name then), Mr.

for our shareholders and investors, we disclose information in a fair and timely manner and actively engage in investor relations' activities by

Asahi Group Holdings, Ltd.

Kouichi Ikeda has considerable insight and rich experience in the business world.

Using this insight and experience, his proposals concerning the overall

management of Komatsu Ltd. are expected to contribute to sustaining and

improving the transparency and soundness of management and enhancing

corporate governance. Therefore, we have elected him as an Outside Director.

Masayuki Oku

Chairman of the Board of Sumitomo Mitsui

Having served as Representative Director of Sumitomo Mitsui Banking Corporation,

Financial Group, Inc.

Mr. Masayuki Oku has been active internationally in the financial field and has

considerable insight and rich experience in the business world. Using this insight

and experience, his proposals concerning the overall management of Komatsu Ltd.

are expected to contribute to sustaining and improving the transparency and

soundness of management and enhancing corporate governance. Therefore, we

have elected him as an Outside Director.

Mitoji Yabunaka

Adviser to the Ministry of 

Having served as Vice-Minister of the Foreign Affairs, Mr. Mitoji Yabunaka has been

Foreign Affairs

active in such fields as international policy coordination and overseas consular

work, and has considerable insight and rich experience in international relations.

Using this insight and experience, his proposals concerning the overall

management of Komatsu Ltd. are expected to contribute to the mitigation and

avoidance of risk in the Company's global business operations, and to the

enhancement of the Company's medium- and long-term corporate value. Therefore,

we have elected him as an Outside Director.

Audit & Supervisory Board

The Audit & Supervisory Board determines such matters as audit policies and the division of duties among Audit & Supervisory Board Members.

Each Audit & Supervisory Board Member attends meetings of the Board of Directors and other important meetings, and audits the execution of

duties by Directors. Meetings of the Audit & Supervisory Board are in principle held periodically once or twice every month as a general rule, and

the Board performs appropriate audits by such means as hearing reports from members of the executive management team on their execution of

duties. The Company has also established the Office of Corporate Auditors' Staff to assist the Audit & Supervisory Board Members in their duties.

At least half of the five Audit & Supervisory Board Members are Outside Audit & Supervisory Board Members.

Outside Audit & Supervisory Board Members ( As of June 18, 2014 )

Name

Title

Reasons for Selection

Hiroyuki Kamano

Partner (Attorney at law) of Kamano Sogo

Having served as an international attorney at law, Mr. Hiroyuki Kamano has rich

Law Offices

experience in the field of international legal affairs. Using this experience, we

expect him to execute his duties as Outside Audit & Supervisory Board Member

from the standpoint of a specialist. Therefore, we have elected him as Outside

Audit & Supervisory Board Member.

Kunihiro Matsuo

Attorney at law

Having served as Prosecutor-General of the Supreme Public Prosecutors Office,

Mr. Kunihiro Matsuo has rich experience in the legal profession. Using this

experience, we expect him to execute his duties as Outside Audit & Supervisory

Board Member from the standpoint of a specialist. Therefore, we have elected him

as Outside Audit & Supervisory Board Member.

KOMATSU REPORT 2014

46

Hirohide Yamaguchi

Chairman of the Advisory Board of Nikko

Having served as Deputy Governor of the Bank of Japan, Mr. Hirohide Yamaguchi

Financial Intelligence, Inc.

has been active internationally in the financial field and has considerable insight

and rich experience in the finance world. Using this insight and experience, we

expect him to execute his duties as Outside Audit & Supervisory Board Member

from the standpoint of a specialist. Therefore, we have elected him as Outside

Audit & Supervisory Board Member.

Compliance

penalized.

Komatsu Ltd. has established the Compliance Committee as the group to oversee compliance, and it regularly reports its reviews and activities to

the Board of Directors. The Company has also established a system to ensure Directors and employees thorough compliance to business rules as

well as laws and regulations through a variety of measures, including the provision of Komatsu Code of Worldwide Business Conduct, appointment

of the Executive Officer in charge of compliance, and establishment of the Compliance Department. Through all of these, the Company works to

supervise, educate and train Directors, Audit & Supervisory Board Members and employees. In addition, the Company has established the internal

reporting system where those who are discretely reporting questionable actions in light of laws and regulations and business rules will not be

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

expect him to execute his duties as Outside Audit & Supervisory Board Member

from the standpoint of a specialist. Therefore, we have elected him as Outside

Audit & Supervisory Board Member.

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

Corporate Governance | KOMATSU REPORT 2014

2014/07/10 17:34

Basic Stance

Establishment and Improvement of Corporate Governance

Corporate Governance of Komatsu

Organizational Profile

Compliance

KOMATSU REPORT 2014 

For Sustainable Growth 

Corporate Governance

Corporate Governance

Basic Stance

holding meetings with shareholders and investors.

Establishment and Improvement of Corporate Governance

In 1999 Komatsu Ltd. introduced the Executive Officer System and has been working to separate management decisionmaking and supervisory

functions from executive functions to the extent permitted by laws and regulations. At the same time, we also limit the Board of Directors to a small

number of members and appoint Outside Directors and Outside Audit & Supervisory Board Members. To improve the effectiveness of discussions

at meetings of the Board of Directors, we have worked to reform their operational aspect, primarily by putting in place a system to ensure thorough

discussions of important management matters and prompt decision making. We have also established the International AdvisoryBoard (IAB) as a

means to supplement executive functions.

Corporate Governance of Komatsu

Organizational Profile

Board of Directors

Komatsu Ltd. holds Board of Directors' meetings periodically once or twice every month as a general rule. The Board of Directors deliberates and

makes resolutions on important matters, determines management policies of Komatsu, and rigorously controls and supervises the execution of

duties by all members of the executive management team, including Representative Directors. Of the 10 Directors on the Board, three are Outside

Directors to ensure transparent and objective management.

Outside Directors ( As of June 18, 2014 )

Name

Title

Reasons for Selection

Kouichi Ikeda

Corporate Advisor of 

Having served as Representative Director of Asahi Breweries, Ltd. (name then), Mr.

Asahi Group Holdings, Ltd.

Kouichi Ikeda has considerable insight and rich experience in the business world.

Masayuki Oku

Chairman of the Board of Sumitomo Mitsui

Having served as Representative Director of Sumitomo Mitsui Banking Corporation,

Financial Group, Inc.

Mr. Masayuki Oku has been active internationally in the financial field and has

Using this insight and experience, his proposals concerning the overall

management of Komatsu Ltd. are expected to contribute to sustaining and

improving the transparency and soundness of management and enhancing

corporate governance. Therefore, we have elected him as an Outside Director.

considerable insight and rich experience in the business world. Using this insight

and experience, his proposals concerning the overall management of Komatsu Ltd.

are expected to contribute to sustaining and improving the transparency and

soundness of management and enhancing corporate governance. Therefore, we

have elected him as an Outside Director.

work, and has considerable insight and rich experience in international relations.

Using this insight and experience, his proposals concerning the overall

management of Komatsu Ltd. are expected to contribute to the mitigation and

avoidance of risk in the Company's global business operations, and to the

enhancement of the Company's medium- and long-term corporate value. Therefore,

we have elected him as an Outside Director.

Mitoji Yabunaka

Adviser to the Ministry of 

Having served as Vice-Minister of the Foreign Affairs, Mr. Mitoji Yabunaka has been

Foreign Affairs

active in such fields as international policy coordination and overseas consular

Audit & Supervisory Board

The Audit & Supervisory Board determines such matters as audit policies and the division of duties among Audit & Supervisory Board Members.

Each Audit & Supervisory Board Member attends meetings of the Board of Directors and other important meetings, and audits the execution of

duties by Directors. Meetings of the Audit & Supervisory Board are in principle held periodically once or twice every month as a general rule, and

the Board performs appropriate audits by such means as hearing reports from members of the executive management team on their execution of

duties. The Company has also established the Office of Corporate Auditors' Staff to assist the Audit & Supervisory Board Members in their duties.

At least half of the five Audit & Supervisory Board Members are Outside Audit & Supervisory Board Members.

Outside Audit & Supervisory Board Members ( As of June 18, 2014 )

Name

Title

Reasons for Selection

Hiroyuki Kamano

Partner (Attorney at law) of Kamano Sogo

Having served as an international attorney at law, Mr. Hiroyuki Kamano has rich

Law Offices

experience in the field of international legal affairs. Using this experience, we

Kunihiro Matsuo

Attorney at law

Having served as Prosecutor-General of the Supreme Public Prosecutors Office,

Hirohide Yamaguchi

Chairman of the Advisory Board of Nikko

Having served as Deputy Governor of the Bank of Japan, Mr. Hirohide Yamaguchi

Financial Intelligence, Inc.

has been active internationally in the financial field and has considerable insight

Mr. Kunihiro Matsuo has rich experience in the legal profession. Using this

experience, we expect him to execute his duties as Outside Audit & Supervisory

Board Member from the standpoint of a specialist. Therefore, we have elected him

as Outside Audit & Supervisory Board Member.

and rich experience in the finance world. Using this insight and experience, we

expect him to execute his duties as Outside Audit & Supervisory Board Member

from the standpoint of a specialist. Therefore, we have elected him as Outside

Audit & Supervisory Board Member.

Compliance

penalized.

Komatsu Ltd. has established the Compliance Committee as the group to oversee compliance, and it regularly reports its reviews and activities to

the Board of Directors. The Company has also established a system to ensure Directors and employees thorough compliance to business rules as

well as laws and regulations through a variety of measures, including the provision of Komatsu Code of Worldwide Business Conduct, appointment

of the Executive Officer in charge of compliance, and establishment of the Compliance Department. Through all of these, the Company works to

supervise, educate and train Directors, Audit & Supervisory Board Members and employees. In addition, the Company has established the internal

reporting system where those who are discretely reporting questionable actions in light of laws and regulations and business rules will not be

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

http://solovan-dev.jp/komatsu/komatsu_com/CompanyInfo/ir/annual/html/2014/sustainable/governance.html

1/1 ページ

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Corporate Governance|KOMATSU REPORT 2014

Corporate Governance | KOMATSU REPORT 2014

2014/07/09 12:11

2014/07/10 17:34

KOMATSU REPORT 2014 

KOMATSU REPORT 2014 

For Sustainable Growth 

For Sustainable Growth 

Corporate Governance

Corporate Governance

Corporate Governance

Corporate Governance

Basic Stance

Basic Stance

Establishment and Improvement of Corporate Governance

Establishment and Improvement of Corporate Governance

Corporate Governance of Komatsu

Corporate Governance of Komatsu

Organizational Profile

Organizational Profile

Compliance

Compliance

Basic Stance

Basic Stance

We, at Komatsu Ltd., believe our corporate value is the total sum of trust given to us by society and all stakeholders.

We, at Komatsu Ltd., believe our corporate value is the total sum of trust given to us by society and all stakeholders. To become a company which

To become a company which enjoys more trust from shareholders and all other stakeholders, we are working to strengthen corporate governance,

enjoys more trust from shareholders and all other stakeholders, we are working to strengthen corporate governance, improve management

improve management efficiency, advocate corporate ethics and ensure sound management on a group-wide basis. To further improve the

efficiency, advocate corporate ethics and ensure sound management on a group-wide basis. To further improve the transparency of management

transparency of management for our shareholders and investors, we disclose information in a fair and timely manner and actively engage in

for our shareholders and investors, we disclose information in a fair and timely manner and actively engage in investor relations' activities by

investor relations' activities by holding meetings with shareholders and investors.

holding meetings with shareholders and investors.

Establishment and Improvement of Corporate Governance

Establishment and Improvement of Corporate Governance

In 1999 Komatsu Ltd. introduced the Executive Officer System and has been working to separate management decisionmaking and supervisory

In 1999 Komatsu Ltd. introduced the Executive Officer System and has been working to separate management decisionmaking and supervisory

functions from executive functions to the extent permitted by laws and regulations. At the sametime, we also limit the Board of Directors to a small

functions from executive functions to the extent permitted by laws and regulations. At the same time, we also limit the Board of Directors to a small

number of members and appoint Outside Directors and Outside Audit & Supervisory Board Members. To improve the effectiveness of discussions

number of members and appoint Outside Directors and Outside Audit & Supervisory Board Members. To improve the effectiveness of discussions

at meetings of the Board of Directors, we have worked to reform their operational aspect, primarily by putting in place a system to ensure thorough

at meetings of the Board of Directors, we have worked to reform their operational aspect, primarily by putting in place a system to ensure thorough

discussions of important management matters and prompt decision making. We have also established the International AdvisoryBoard (IAB) as a

discussions of important management matters and prompt decision making. We have also established the International AdvisoryBoard (IAB) as a

means to supplement executive functions.

means to supplement executive functions.

Corporate Governance of Komatsu

Corporate Governance of Komatsu

Organizational Profile

Organizational Profile

Board of Directors

Board of Directors

Komatsu Ltd. holds Board of Directors' meetings periodically once or twice every month as a general rule. The Board of Directors deliberates and

Komatsu Ltd. holds Board of Directors' meetings periodically once or twice every month as a general rule. The Board of Directors deliberates and

makes resolutions on important matters, determines management policies of Komatsu, and rigorously controls and supervises the execution of

makes resolutions on important matters, determines management policies of Komatsu, and rigorously controls and supervises the execution of

duties by all members of the executive management team including Representative Directors. Of the 10 Directors on the Board, three are Outside

duties by all members of the executive management team, including Representative Directors. Of the 10 Directors on the Board, three are Outside

Directors to ensure transparent and objective management.

Directors to ensure transparent and objective management.

Outside Directors ( As of June 18, 2014 )

Outside Directors ( As of June 18, 2014 )

Name

Name

Title

Title

Reasons for Selection

Reasons for Selection

Kouichi Ikeda

Kouichi Ikeda

Corporate Advisor of 

Corporate Advisor of 

Having served as Representative Director of Asahi Breweries, Ltd. (name then), Mr.

Having served as Representative Director of Asahi Breweries, Ltd. (name then), Mr.

Asahi Group Holdings, Ltd.

Asahi Group Holdings, Ltd.

Kouichi Ikeda has considerable insight and rich experience in the business world.

Kouichi Ikeda has considerable insight and rich experience in the business world.

Masayuki Oku

Masayuki Oku

Chairman of the Board of Sumitomo Mitsui

Chairman of the Board of Sumitomo Mitsui

Having served as Representative Director of Sumitomo Mitsui Banking Corporation,

Having served as Representative Director of Sumitomo Mitsui Banking Corporation,

Financial Group,Inc.

Financial Group, Inc.

Mr. Masayuki Oku has been active internationally in the financial field and has

Mr. Masayuki Oku has been active internationally in the financial field and has

Using this insight and experience, his proposals concerning the overall

Using this insight and experience, his proposals concerning the overall

management of Komatsu Ltd. are expected to contribute to sustaining and

management of Komatsu Ltd. are expected to contribute to sustaining and

improving the transparency and soundness of management and enhancing

improving the transparency and soundness of management and enhancing

corporate governance. Therefore, we have elected him as an Outside Director.

corporate governance. Therefore, we have elected him as an Outside Director.

considerable insight and rich experience in the business world. Using this insight

considerable insight and rich experience in the business world. Using this insight

and experience, his proposals concerning the overall management of Komatsu Ltd.

and experience, his proposals concerning the overall management of Komatsu Ltd.

are expected to contribute to sustaining and improving the transparency and

are expected to contribute to sustaining and improving the transparency and

soundness of management and enhancing corporate governance. Therefore, we

soundness of management and enhancing corporate governance. Therefore, we

have elected him as an Outside Director.

have elected him as an Outside Director.

work, and has considerable insight and rich experience in international relations.

work, and has considerable insight and rich experience in international relations.

Using this insight and experience, his proposals concerning the overall

Using this insight and experience, his proposals concerning the overall

management of Komatsu Ltd. are expected to contribute to the mitigation and
management of Komatsu Ltd. are expected to contribute to the mitigation and

avoidance of risk in the Company's global business operations, and to the
avoidance of risk in the Company's global business operations, and to the

Mitoji Yabunaka

Mitoji Yabunaka

Adviser to the Ministry of 

Adviser to the Ministry of 

Having served as Vice-Minister of the Foreign Affairs, Mr. Mitoji Yabunaka has been

Having served as Vice-Minister of the Foreign Affairs, Mr. Mitoji Yabunaka has been

Foreign Affairs

Foreign Affairs

active in such fields as international policy coordination and overseas consular

active in such fields as international policy coordination and overseas consular

For Sustainable Growth

Audit & Supervisory Board
Audit & Supervisory Board

enhancement of the Company's medium- and long-term corporate value. Therefore,
enhancement of the Company's medium- and long-term corporate value. Therefore,

KOMATSU REPORT 2014

we have elected him as an Outside Director.
we have elected him as an Outside Director.

The Audit & Supervisory Board determines such matters as audit policies and the division of duties among Audit & Supervisory Board Members.
The Audit & Supervisory Board determines such matters as audit policies and the division of duties among Audit & Supervisory Board Members.

Each Audit & Supervisory Board Member attends meetings of the Board of Directors and other important meetings, and audits the execution of
Each Audit & Supervisory Board Member attends meetings of the Board of Directors and other important meetings, and audits the execution of

duties by Directors. Meetings of the Audit & Supervisory Board are in principle held periodically once or twice every month as a general rule, and
duties by Directors. Meetings of the Audit & Supervisory Board are in principle held periodically once or twice every month as a general rule, and

the Board performs appropriate audits by such means as hearing reports from members of the executive management team on their execution of
the Board performs appropriate audits by such means as hearing reports from members of the executive management team on their execution of

duties. The Company has also established the Office of Corporate Auditors' Staff to assist the Audit & Supervisory Board Members in their duties.
duties. The Company has also established the Office of Corporate Auditors' Staff to assist the Audit & Supervisory Board Members in their duties.

At least half of the five Audit & Supervisory Board Members are Outside Audit & Supervisory Board Members.
At least half of the five Audit & Supervisory Board Members are Outside Audit & Supervisory Board Members.

Outside Audit & Supervisory Board Members ( As of June 18, 2014 )
Outside Audit & Supervisory Board Members ( As of June 18, 2014 )

Name
Name

Title
Title

Reasons for Selection
Reasons for Selection

Hiroyuki Kamano
Hiroyuki Kamano

Partner (Attorney at law) of Kamano Sogo
Partner (Attorney at law) of Kamano Sogo

Having served as an international attorney at law, Mr. Hiroyuki Kamano has rich
Having served as an international attorney at law, Mr. Hiroyuki Kamano has rich

Law Offices
Law Offices

experience in the field of international legal affairs. Using this experience, we
experience in the field of international legal affairs. Using this experience, we

expect him to execute his duties as Outside Audit & Supervisory Board Member
expect him to execute his duties as Outside Audit & Supervisory Board Member

from the standpoint of a specialist. Therefore, we have elected him as Outside
from the standpoint of a specialist. Therefore, we have elected him as Outside

Audit & Supervisory Board Member.
Audit & Supervisory Board Member.

Kunihiro Matsuo
Kunihiro Matsuo

Attorney at law
Attorney at law

Having served as Prosecutor-General of the Supreme Public Prosecutors Office,
Having served as Prosecutor-General of the Supreme Public Prosecutors Office,

Mr. Kunihiro Matsuo has rich experience in the legal profession. Using this
Mr. Kunihiro Matsuo has rich experience in the legal profession. Using this

experience, we expect him to execute his duties as Outside Audit & Supervisory
experience, we expect him to execute his duties as Outside Audit & Supervisory

Board Member from the standpoint of a specialist. Therefore, we have elected him
Board Member from the standpoint of a specialist. Therefore, we have elected him

as Outside Audit & Supervisory Board Member.
as Outside Audit & Supervisory Board Member.

Hirohide Yamaguchi
Hirohide Yamaguchi

Chairman of the Advisory Board of Nikko
Chairman of the Advisory Board of Nikko

Having served as Deputy Governor of the Bank of Japan, Mr. Hirohide Yamaguchi
Having served as Deputy Governor of the Bank of Japan, Mr. Hirohide Yamaguchi

Financial Intelligence, Inc.
Financial Intelligence, Inc.

has been active internationally in the financial field and has considerable insight
has been active internationally in the financial field and has considerable insight

and rich experience in the finance world. Using this insight and experience, we
and rich experience in the finance world. Using this insight and experience, we

expect him to execute his duties as Outside Audit & Supervisory Board Member
expect him to execute his duties as Outside Audit & Supervisory Board Member

from the standpoint of a specialist. Therefore, we have elected him as Outside
from the standpoint of a specialist. Therefore, we have elected him as Outside

Audit & Supervisory Board Member.
Audit & Supervisory Board Member.

Compliance
Compliance

Komatsu Ltd. has established the Compliance Committee as the group to oversee compliance, and it regularly reports its reviews and activities to
Komatsu Ltd. has established the Compliance Committee as the group to oversee compliance, and it regularly reports its reviews and activities to

the Board of Directors. The Company has also established a system to ensure Directors and employees thorough compliance to business rules as
the Board of Directors. The Company has also established a system to ensure Directors and employees thorough compliance to business rules as

well as laws and regulations through a variety of measures, including the provision of Komatsu Code of Worldwide Business Conduct, appointment
well as laws and regulations through a variety of measures, including the provision of Komatsu Code of Worldwide Business Conduct, appointment

of the Executive Officer in charge of compliance, and establishment of the Compliance Department. Through all of these, the Company works to
of the Executive Officer in charge of compliance, and establishment of the Compliance Department. Through all of these, The Company works to

supervise, educate and train Directors, Audit & Supervisory Board Members and employees. In addition, the Company has established the internal
supervise, educate and train Directors, Audit & Supervisory Board Members and employees. In addition, the Company has established the internal

reporting system where those who are discretely reporting questionable actions in light of laws and regulations and business rules will not be
reporting system where those who are discretely reporting questionable actions in light of laws and regulations and business rules will not be

penalized.
penalized.

FY2013 Highlights
FY2013 Highlights

Mid-range Focused Activities
Mid-range Focused Activities

For Sustainable Growth
For Sustainable Growth

For further details, please click here

Consolidated Results
Consolidated Results

Environmental Performance
Environmental Performance

To All Our Stakeholders
To All Our Stakeholders

To All Our Stakeholders
To All Our Stakeholders

Sources of Growth
Sources of Growth

Basic Management Principles
Basic Management Principles

Outline of Operations
Outline of Operations

Our Strengths
Our Strengths

Mid-range Management Plan
Mid-range Management Plan

Growth Strategies: Innovation
Growth Strategies: Innovation
Growth Strategies: Existing
Growth Strategies: Existing
Businesses
Businesses
Structural Reforms (1)
Structural Reforms (1)

Structural Reforms (2)
Structural Reforms (2)

Review of FY2013 Operations
Review of FY2013 Operations

5-Year Summary
5-Year Summary
Construction, Mining & Utility
Construction, Mining & Utility
Equipment
Equipment
Industrial Machinery & Others
Industrial Machinery & Others

Site Map
Site Map
KOMATSU REPORT 2014

47

About KOMATSU REPORT
About KOMATSU REPORT

Use of the Gidelines

Use of the Gidelines

Risk Management
Risk Management

Corporate Governance
Corporate Governance
Environmental Conservation Efforts
Environmental Conservation Efforts
CSR Efforts
CSR Efforts

Information
Information

Corporate Information
Corporate Information

Download PDF
Download PDF

Financial conditions: Securities
Report

Social activities: CSR report

Environmental performance:
Environmental Report

Terms and Conditions

Terms and Conditions

Inquiry

Inquiry

Site map

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

Copyright © 2014 Komatsu Ltd. All rights reserved

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Corporate Governance|KOMATSU REPORT 2014

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KOMATSU REPORT 2014 

For Sustainable Growth 

Corporate Governance

Corporate Governance

Basic Stance

Establishment and Improvement of Corporate Governance

Corporate Governance of Komatsu

Organizational Profile

Compliance

Basic Stance

We, at Komatsu Ltd., believe our corporate value is the total sum of trust given to us by society and all stakeholders.

To become a company which enjoys more trust from shareholders and all other stakeholders, we are working to strengthen corporate governance,

improve management efficiency, advocate corporate ethics and ensure sound management on a group-wide basis. To further improve the

transparency of management for our shareholders and investors, we disclose information in a fair and timely manner and actively engage in

investor relations' activities by holding meetings with shareholders and investors.

Establishment and Improvement of Corporate Governance

In 1999 Komatsu Ltd. introduced the Executive Officer System and has been working to separate management decisionmaking and supervisory

functions from executive functions to the extent permitted by laws and regulations. At the sametime, we also limit the Board of Directors to a small

number of members and appoint Outside Directors and Outside Audit & Supervisory Board Members. To improve the effectiveness of discussions

at meetings of the Board of Directors, we have worked to reform their operational aspect, primarily by putting in place a system to ensure thorough

discussions of important management matters and prompt decision making. We have also established the International AdvisoryBoard (IAB) as a

means to supplement executive functions.

Corporate Governance of Komatsu

Organizational Profile

Board of Directors

Komatsu Ltd. holds Board of Directors' meetings periodically once or twice every month as a general rule. The Board of Directors deliberates and

makes resolutions on important matters, determines management policies of Komatsu, and rigorously controls and supervises the execution of

duties by all members of the executive management team including Representative Directors. Of the 10 Directors on the Board, three are Outside

Directors to ensure transparent and objective management.

Outside Directors ( As of June 18, 2014 )

Name

Title

Reasons for Selection

Kouichi Ikeda

Corporate Advisor of 

Having served as Representative Director of Asahi Breweries, Ltd. (name then), Mr.

Asahi Group Holdings, Ltd.

Kouichi Ikeda has considerable insight and rich experience in the business world.

Masayuki Oku

Chairman of the Board of Sumitomo Mitsui

Having served as Representative Director of Sumitomo Mitsui Banking Corporation,

Financial Group,Inc.

Mr. Masayuki Oku has been active internationally in the financial field and has

Using this insight and experience, his proposals concerning the overall

management of Komatsu Ltd. are expected to contribute to sustaining and

improving the transparency and soundness of management and enhancing

corporate governance. Therefore, we have elected him as an Outside Director.

considerable insight and rich experience in the business world. Using this insight

and experience, his proposals concerning the overall management of Komatsu Ltd.

are expected to contribute to sustaining and improving the transparency and

soundness of management and enhancing corporate governance. Therefore, we

have elected him as an Outside Director.

work, and has considerable insight and rich experience in international relations.

Using this insight and experience, his proposals concerning the overall

management of Komatsu Ltd. are expected to contribute to the mitigation and

avoidance of risk in the Company's global business operations, and to the

enhancement of the Company's medium- and long-term corporate value. Therefore,

we have elected him as an Outside Director.

Audit & Supervisory Board

The Audit & Supervisory Board determines such matters as audit policies and the division of duties among Audit & Supervisory Board Members.

Each Audit & Supervisory Board Member attends meetings of the Board of Directors and other important meetings, and audits the execution of

duties by Directors. Meetings of the Audit & Supervisory Board are in principle held periodically once or twice every month as a general rule, and

the Board performs appropriate audits by such means as hearing reports from members of the executive management team on their execution of

duties. The Company has also established the Office of Corporate Auditors' Staff to assist the Audit & Supervisory Board Members in their duties.

At least half of the five Audit & Supervisory Board Members are Outside Audit & Supervisory Board Members.

Outside Audit & Supervisory Board Members ( As of June 18, 2014 )

Name

Title

Reasons for Selection

Mitoji Yabunaka

Adviser to the Ministry of 

Having served as Vice-Minister of the Foreign Affairs, Mr. Mitoji Yabunaka has been

Foreign Affairs

active in such fields as international policy coordination and overseas consular

Environment and CSR activities | KOMATSU REPORT 2014

2014/07/10 17:34

For Sustainable Growth

KOMATSU REPORT 2014 

For Sustainable Growth 

Environmental Conservation Efforts

KOMATSU REPORT 2014

Environmental Conservation Efforts

Komatsu's Relationship with Nature

Komatsu Earth Environment Charter

Komatsu's Relationship with Nature

The entire Komatsu Group promotes environmentally friendly activities to realize its vision of “What we can and must do for the environment and

sustainable development of society.”

In recognition of the fact that our business activities affect the environment on a regional and global level, we have identified the following four areas

Hiroyuki Kamano

Partner (Attorney at law) of Kamano Sogo

Having served as an international attorney at law, Mr. Hiroyuki Kamano has rich

Law Offices

experience in the field of international legal affairs. Using this experience, we

for our efforts.

1) Climate change

Kunihiro Matsuo

Attorney at law

Having served as Prosecutor-General of the Supreme Public Prosecutors Office,

4) Biodiversity

2) Establishment of a sound material-cycle society

3) Conservation of air, water and other natural resources as well as management of chemical substances

The Komatsu Group engages in conservation activities across all its business areas on a global scale in line with the Komatsu Earth Environment

Charter revised in 2010.

expect him to execute his duties as Outside Audit & Supervisory Board Member

from the standpoint of a specialist. Therefore, we have elected him as Outside

Audit & Supervisory Board Member.

Mr. Kunihiro Matsuo has rich experience in the legal profession. Using this

experience, we expect him to execute his duties as Outside Audit & Supervisory

Board Member from the standpoint of a specialist. Therefore, we have elected him

as Outside Audit & Supervisory Board Member.

Hirohide Yamaguchi

Chairman of the Advisory Board of Nikko

Having served as Deputy Governor of the Bank of Japan, Mr. Hirohide Yamaguchi

Financial Intelligence, Inc.

has been active internationally in the financial field and has considerable insight

and rich experience in the finance world. Using this insight and experience, we

expect him to execute his duties as Outside Audit & Supervisory Board Member

from the standpoint of a specialist. Therefore, we have elected him as Outside

Audit & Supervisory Board Member.

Komatsu Earth Environment Charter

Basic Principles

1. Contributions to Realization of a Sustainable Society

Mankind must not only promote the further growth of a rich and comfortable society but also pass down this

invaluable environment of our planet Earth to future generations in a sound and healthy condition. We, the Komatsu

Group, define our environmental conservation efforts as one of our highest priority management tasks. We endeavor

to contribute to the sustainable growth of society by integrating advanced technologies into our environmental

conservation efforts throughout all our business activities. This is represented by our hybrid construction equipment

which features a substantial reduction of CO2 emissions while in operation and by our competitive manufacturing.

2. Simultaneous Realization of Improved Environmental and Economic Performance

We are committed to improving both environmental performance and economic efficiency as a group of companies

engaging in competitive manufacturing for customer satisfaction. To this end, while working to minimize the

environmental impact of our products throughout their lifecycle, from production to scrapping, we constantly take up

the challenge of advancing technologies for the development of products that feature good economic performance

supported by improved fuel consumption and recyclability.

3. Corporate Social Responsibility

Each company of the Komatsu Group promotes environmental conservation by not only complying with the

applicable laws and regulation of the concerned host community, region and country, but also by establishing its

voluntary standards which consider global and local environmental concerns. Each company of the Group also

strives to fulfill its corporate social responsibility by actively participating in local environmental conservation

programs and thereby promoting close-knit communication with local communities. This is an example of how the

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

For further details, please click here

companies continue working to remain a company trusted by all Komatsu stakeholders.

Social activities: CSR report

1. Basic Stance on Environmental Problems

Guideline for Corporate Activity

Environmental performance:

Environmental Report

operations by addressing the following four environmental problems.

We, the Komatsu Group, work toward a sustainable society and Earth-friendly environment through our global business

1) Climate change

2) Establishment of a sound material-cycle society

KOMATSU REPORT 2014

48

3) Conservation of air, water and other natural resources as well as management of chemical substances

4) Biodiversity

2. Framework of Our Global, Group-wide Environmental Management System

To reduce our group-wide environmental impact, the Komatsu Head Office as well as the manufacturing facilities and

main companies of the Komatsu Group, already with ISO certifications, will continue working to maintain and

improve their environmental management system, while other manufacturing facilities and suppliers will also work to

establish their environmental management systems.

The Komatsu Environmental Committee develops environmental action plans and common guidelines for the

Komatsu Group. Based on these group-wide plans and guidelines, each division or company sets up its own mid- to

long-range targets, develops and implements specific action plans, reviews them regularly and works to continuously

improve them.

3. Environmental Education and Communication

We, the Komatsu Group, believe that it is important to enhance the environmental awareness of each and every

employee and thereby actively promote such education programs for all employees.

We will gather environment-related information concerning not only our manufacturing facilities but also other

related entities, such as major affiliated companies and suppliers, and strive to disclose such information, thereby

facilitating proactive communication with all our stakeholders, such as customers, employees, local communities and

suppliers, and further expanding the content of environmental communication.

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

Compliance

penalized.

Komatsu Ltd. has established the Compliance Committee as the group to oversee compliance, and it regularly reports its reviews and activities to

the Board of Directors. The Company has also established a system to ensure Directors and employees thorough compliance to business rules as

well as laws and regulations through a variety of measures, including the provision of Komatsu Code of Worldwide Business Conduct, appointment

of the Executive Officer in charge of compliance, and establishment of the Compliance Department. Through all of these, The Company works to

supervise, educate and train Directors, Audit & Supervisory Board Members and employees. In addition, the Company has established the internal

reporting system where those who are discretely reporting questionable actions in light of laws and regulations and business rules will not be

Consolidated Results

Growth Strategies: Innovation

Risk Management

Financial conditions: Securities

Report

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

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Environment and CSR activities | KOMATSU REPORT 2014

Environment and CSR activities | KOMATSU REPORT 2014

2014/07/10 17:34

2014/07/09 12:11

KOMATSU REPORT 2014 

KOMATSU REPORT 2014 

For Sustainable Growth 

For Sustainable Growth 

Environmental Conservation Efforts

Environmental Conservation Efforts

Environmental Conservation Efforts

Environmental Conservation Efforts

Komatsu's Relationship with Nature

Komatsu's Relationship with Nature

Komatsu Earth Environment Charter

Komatsu Earth Environment Charter

The entire Komatsu Group promotes environmentally friendly activities to realize its vision of “What we can and must do for the environment and

The entire Komatsu Group promotes environmentally friendly activities to realize its vision of “What we can and must do for the environment and

In recognition of the fact that our business activities affect the environment on a regional and global level, we have identified the following four areas

In recognition of the fact that our business activities affect the environment on a regional and global level, we have identified the following four areas

Komatsu's Relationship with Nature

Komatsu's Relationship with Nature

sustainable development of society.”

sustainable development of society.”

for our efforts.

for our efforts.

1)Climate change

1) Climate change

2)Establishment of a sound material-cycle society

2) Establishment of a sound material-cycle society

3) Conservation of air, water and other natural resources as well as management of chemical substances
3)Conservation of air, water and other natural resources as well as management of chemical substances

4) Biodiversity
4)Biodiversity
For Sustainable Growth
The Komatsu Group engages in conservation activities across all its business areas on a global scale in line with the Komatsu Earth Environment
The Komatsu Group engages in conservation activities across all its business areas on a global scale in line with the Komatsu Earth Environment

KOMATSU REPORT 2014

Charter revised in 2010.
Charter revised in 2010.

Komatsu Earth Environment Charter
Komatsu Earth Environment Charter

Basic Principles
Basic Principles

1. Contributions to Realization of a Sustainable Society
1. Contributions to Realization of a Sustainable Society

Mankind must not only promote the further growth of a rich and comfortable society but also pass down this
Mankind must not only promote the further growth of a rich and comfortable society but also pass down this

invaluable environment of our planet Earth to future generations in a sound and healthy condition. We, the Komatsu
invaluable environment of our planet Earth to future generations in a sound and healthy condition. We, the Komatsu

Group, define our environmental conservation efforts as one of our highest priority management tasks. We endeavor
Group, define our environmental conservation efforts as one of our highest priority management tasks. We endeavor

to contribute to the sustainable growth of society by integrating advanced technologies into our environmental
to contribute to the sustainable growth of society by integrating advanced technologies into our environmental

conservation efforts throughout all our business activities. This is represented by our hybrid construction equipment
conservation efforts throughout all our business activities. This is represented by our hybrid construction equipment

which features a substantial reduction of CO2 emissions while in operation and by our competitive manufacturing.
which features a substantial reduction of CO2 emissions while in operation and by our competitive manufacturing.

2. Simultaneous Realization of Improved Environmental and Economic Performance
2. Simultaneous Realization of Improved Environmental and Economic Performance

We are committed to improving both environmental performance and economic efficiency as a group of companies
We are committed to improving both environmental performance and economic efficiency as a group of companies

engaging in competitive manufacturing for customer satisfaction. To this end, while working to minimize the
engaging in competitive manufacturing for customer satisfaction. To this end, while working to minimize the

environmental impact of our products throughout their lifecycle, from production to scrapping, we constantly take up
environmental impact of our products throughout their lifecycle, from production to scrapping, we constantly take up

the challenge of advancing technologies for the development of products that feature good economic performance
the challenge of advancing technologies for the development of products that feature good economic performance

supported by improved fuel consumption and recyclability.
supported by improved fuel consumption and recyclability.

3. Corporate Social Responsibility
3. Corporate Social Responsibility

Each company of the Komatsu Group promotes environmental conservation by not only complying with the
Each company of the Komatsu Group promotes environmental conservation by not only complying with the

applicable laws and regulation of the concerned host community, region and country, but also by establishing its
applicable laws and regulation of the concerned host community, region and country, but also by establishing its

voluntary standards which consider global and local environmental concerns. Each company of the Group also
voluntary standards which consider global and local environmental concerns. Each company of the Group also

strives to fulfill its corporate social responsibility by actively participating in local environmental conservation
strives to fulfill its corporate social responsibility by actively participating in local environmental conservation

programs and thereby promoting close-knit communication with local communities. This is an example of how the
programs and thereby promoting close-knit communication with local communities. This is an example of how the

companies continue working to remain a company trusted by all Komatsu stakeholders.
companies continue working to remain a company trusted by all Komatsu stakeholders.

Guideline for Corporate Activity
Guideline for Corporate Activity

1. Basic Stance on Environmental Problems
1. Basic Stance on Environmental Problems

We, the Komatsu Group, work toward a sustainable society and Earth-friendly environment through our global business
We, the Komatsu Group, work toward a sustainable society and Earth-friendly environment through our global business

operations by addressing the following four environmental problems.
operations by addressing the following four environmental problems.

1) Climate change
1) Climate change

2) Establishment of a sound material-cycle society
2) Establishment of a sound material-cycle society

3) Conservation of air, water and other natural resources as well as management of chemical substances
3) Conservation of air, water and other natural resources as well as management of chemical substances

4) Biodiversity
4) Biodiversity

2. Framework of Our Global, Group-wide Environmental Management System
2. Framework of Our Global, Group-wide Environmental Management System

To reduce our group-wide environmental impact, the Komatsu Head Office as well as the manufacturing facilities and
To reduce our Group-wide environmental impact, the Komatsu Head Office as well as the manufacturing facilities

main companies of the Komatsu Group, already with ISO certifications, will continue working to maintain and
and main companies of the Komatsu Group, already with ISO certifications, will continue working to maintain and

improve their environmental management system, while other manufacturing facilities and suppliers will also work to
improve their environmental management system, while other manufacturing facilities and suppliers will also work to

establish their environmental management systems.
establish their environmental management systems. 

The Komatsu Environmental Committee develops environmental action plans and common guidelines for the
The Komatsu Environmental Committee develops environmental action plans and common guidelines for the
Komatsu Group. Based on these Group-wide plans and guidelines, each division or company sets up its own mid- to
Komatsu Group. Based on these group-wide plans and guidelines, each division or company sets up its own mid- to
long-range targets, develops and implements specific action plans, reviews them regularly and works to continuously
long-range targets, develops and implements specific action plans, reviews them regularly and works to continuously
improve them.
improve them.

3. Environmental Education and Communication
3. Environmental Education and Communication

We, the Komatsu Group, believe that it is important to enhance the environmental awareness of each and every
We, the Komatsu Group, believe that it is important to enhance the environmental awareness of each and every
employee and thereby actively promote such education programs for all employees.
employee and thereby actively promote such education programs for all employees.

We will gather environment-related information concerning not only our manufacturing facilities but also other
We will gather environment-related information concerning not only our manufacturing facilities but also other
related entities, such as major affiliated companies and suppliers, and strive to disclose such information, thereby
related entities, such as major affiliated companies and suppliers, and strive to disclose such information, thereby
facilitating proactive communication with all our stakeholders, such as customers, employees, local communities and
facilitating proactive communication with all our stakeholders, such as customers, employees, local communities and
suppliers, and further expanding the content of environmental communication.
suppliers, and further expanding the content of environmental communication.

KOMATSU REPORT 2014

49

FY2013 Highlights

FY2013 Highlights

Mid-range Focused Activities

Mid-range Focused Activities

For Sustainable Growth

For Sustainable Growth

Consolidated Results

Consolidated Results

Environmental Performance

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Sources of Growth

Basic Management Principles

Basic Management Principles

Outline of Operations

Outline of Operations

Our Strengths

Our Strengths

Mid-range Management Plan

Mid-range Management Plan

Growth Strategies: Innovation

Growth Strategies: Innovation

Growth Strategies: Existing

Growth Strategies: Existing

Businesses

Businesses

Structural Reforms (1)

Structural Reforms (1)

Structural Reforms (2)

Structural Reforms (2)

Review of FY2013 Operations

Review of FY2013 Operations

5-Year Summary

5-Year Summary

Construction, Mining & Utility

Construction, Mining & Utility

Equipment

Equipment

Industrial Machinery & Others

Industrial Machinery & Others

Risk Management

Risk Management

Corporate Governance

Corporate Governance

Environmental Conservation Efforts

Environmental Conservation Efforts

CSR Efforts

CSR Efforts

Information

Information

Corporate Information

Corporate Information

Download PDF

Download PDF

Site Map

Site Map

About KOMATSU REPORT

About KOMATSU REPORT

Use of the Gidelines

Use of the Gidelines

For further details, please click here

Financial conditions: Securities

Report

Social activities: CSR report

Environmental performance:

Environmental Report

Terms and Conditions

Terms and Conditions

Inquiry

Inquiry

Site map

Site map

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Corporate Social Responsibility Efforts | KOMATSU REPORT 2014

2014/07/10 17:34

For Sustainable Growth

KOMATSU REPORT 2014 

For Sustainable Growth 

Corporate Social Responsibility Efforts

KOMATSU REPORT 2014

Corporate Social Responsibility Efforts

Relationship between Komatsu Management and CSR

Our CSR Areas of Focus and Efforts

Relationship between Komatsu Management and CSR

Komatsu defines its CSR activities as "our business activities per se, which we can capitalize on our strengths, and we strive to respond to the

demands of society through our core businesses.”

Having clearly defined our CSR areas of focus and efforts, we promote our CSR efforts, as we constantly check whether or not our management

responds to social expectations and demands and/or understands what CSR priorities should be by engaging in interactive communication with all

our stakeholders. In this manner, we would like to enhance the trust given to us by society and drive our sustainable growth.

Our CSR Areas of Focus and Efforts

We have formulated our CSR areas of focus by internally discussing what we must do in relation to the CSR priorities and incorporating the third-

party viewpoints of Business for Social Responsibility (BSR), a U.S.-based NPO. Based on our CSR priorities, we have selected three CSR areas

we focus on through our business activities. To implement our CSR efforts on a global scale, we will make sure that all Komatsu Group employees

understand our CSR priorities which are designed for the driving force of our CSR efforts on a global scale.

1. Enhancing Quality of Life: Providing products required by society

Providing products and services that contribute to infrastructure development and improve the quality of life

Improving productivity, safety, and efficiency and enhancing energy conservation through the use of Information and
Communication Technology (ICT)

Improving the environmental efficiency of our products at customers' jobsites and of our facilities, such as manufacturing
facilities

Reducing our impact on the environment throughout the product lifecycle

Enhancing safety for society, customers, employees, and business partners

2. Human Resource Development

Contributing to human resource development in local communities

Enhancing our employees and suppliers through The KOMATSU Way

Enhancing our employees and distributors through brand management

3. Growing with Society

Engaging in dialogue with our stakeholders

KOMATSU REPORT 2014

50

Contributing to local communities where we do business

Strengthening our corporate governance and compliance

Contributing to society through our core businesses (e.g., disaster relief and activities to remove anti-personnel landmines)

Promoting compliance with environmental, labor, and social norms within the Komatsu Group and among business partners

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

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Corporate Social Responsibility Efforts | KOMATSU REPORT 2014

2014/07/10 17:34

KOMATSU REPORT 2014 

For Sustainable Growth 

Corporate Social Responsibility Efforts

Corporate Social Responsibility Efforts

Relationship between Komatsu Management and CSR

Our CSR Areas of Focus and Efforts

Relationship between Komatsu Management and CSR

Komatsu defines its CSR activities as "our business activities per se, which we can capitalize on our strengths, and we strive to respond to the

demands of society through our core businesses.”

Having clearly defined our CSR areas of focus and efforts, we promote our CSR efforts, as we constantly check whether or not our management

responds to social expectations and demands and/or understands what CSR priorities should be by engaging in interactive communication with all

our stakeholders. In this manner, we would like to enhance the trust given to us by society and drive our sustainable growth.

For Sustainable Growth

KOMATSU REPORT 2014

Our CSR Areas of Focus and Efforts

We have formulated our CSR areas of focus by internally discussing what we must do in relation to the CSR priorities and incorporating the third-

party viewpoints of Business for Social Responsibility (BSR), a U.S.-based NPO. Based on our CSR priorities, we have selected three CSR areas

we focus on through our business activities. To implement our CSR efforts on a global scale, we will make sure that all Komatsu Group employees

understand our CSR priorities which are designed for the driving force of our CSR efforts on a global scale.

1. Enhancing Quality of Life: Providing products required by society

Providing products and services that contribute to infrastructure development and improve the quality of life

Improving productivity, safety, and efficiency and enhancing energy conservation through the use of Information and
Communication Technology (ICT)

Improving the environmental efficiency of our products at customers' jobsites and of our facilities, such as manufacturing
facilities

Reducing our impact on the environment throughout the product lifecycle

Enhancing safety for society, customers, employees, and business partners

2. Human Resource Development

Contributing to human resource development in local communities

Enhancing our employees and suppliers through The KOMATSU Way

Enhancing our employees and distributors through brand management

3. Growing with Society

Engaging in dialogue with our stakeholders

Contributing to society through our core businesses (e.g., disaster relief and activities to remove anti-personnel landmines)

Contributing to local communities where we do business

Strengthening our corporate governance and compliance

Promoting compliance with environmental, labor, and social norms within the Komatsu Group and among business partners

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Innovation
Growth Strategies: Existing
Businesses
Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary
Construction, Mining & Utility
Equipment
Industrial Machinery & Others

Risk Management

Corporate Governance
Environmental Conservation Efforts
CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

KOMATSU REPORT 2014

51

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Corporate Social Responsibility Efforts | KOMATSU REPORT 2014

2014/07/10 17:34

KOMATSU REPORT 2014 

For Sustainable Growth 

Corporate Social Responsibility Efforts

Corporate Social Responsibility Efforts

Relationship between Komatsu Management and CSR

Our CSR Areas of Focus and Efforts

Relationship between Komatsu Management and CSR

Komatsu defines its CSR activities as "our business activities per se, which we can capitalize on our strengths, and we strive to respond to the

demands of society through our core businesses.”

Having clearly defined our CSR areas of focus and efforts, we promote our CSR efforts, as we constantly check whether or not our management

responds to social expectations and demands and/or understands what CSR priorities should be by engaging in interactive communication with all

our stakeholders. In this manner, we would like to enhance the trust given to us by society and drive our sustainable growth.

KOMATSU REPORT 2014

Our CSR Areas of Focus and Efforts

We have formulated our CSR areas of focus by internally discussing what we must do in relation to the CSR priorities and incorporating the third-

party viewpoints of Business for Social Responsibility (BSR), a U.S.-based NPO. Based on our CSR priorities, we have selected three CSR areas

we focus on through our business activities. To implement our CSR efforts on a global scale, we will make sure that all Komatsu Group employees

understand our CSR priorities which are designed for the driving force of our CSR efforts on a global scale.

1. Enhancing Quality of Life: Providing products required by society

Providing products and services that contribute to infrastructure development and improve the quality of life

Improving productivity, safety, and efficiency and enhancing energy conservation through the use of Information and

Improving the environmental efficiency of our products at customers' jobsites and of our facilities, such as manufacturing

Communication Technology (ICT)

facilities

Reducing our impact on the environment throughout the product lifecycle

Enhancing safety for society, customers, employees, and business partners

2. Human Resource Development

Contributing to human resource development in local communities

Enhancing our employees and suppliers through The KOMATSU Way

Enhancing our employees and distributors through brand management

3. Growing with Society

Engaging in dialogue with our stakeholders

Contributing to local communities where we do business

Strengthening our corporate governance and compliance

Contributing to society through our core businesses (e.g., disaster relief and activities to remove anti-personnel landmines)

Promoting compliance with environmental, labor, and social norms within the Komatsu Group and among business partners

Information

Corporate Information

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

KOMATSU REPORT 2014

52

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Corporete Information | KOMATSU REPORT 2014

2014/07/10 10:23

Information

KOMATSU REPORT 2014 

Information 

Corporate Information

Corporate Information

KOMATSU REPORT 2014

Outline

Shareholder Information

Major Shareholders

Breakdown of Shareholders

Stock Prices on the Tokyo Stock Exchange

Outline (As of March 31, 2014)

Name

Head Office

Komatsu Ltd.

2-3-6 Akasaka, Minato-ku, Tokyo 107-8414, Japan

Date of Establishment

May 13, 1921

Common Stock Outstanding

Consolidated: ¥67,870 million based on U.S. GAAP

Non-consolidated: ¥70,120 million

Number of Employees

Consolidated: 47,208 (Komatsu Ltd. and 143 consolidated subsidiaries)

Non-consolidated: 10,217

Shareholder Information

Shares of Common Stock Issued and Outstanding

953,752,875 shares (excluding 29,377,385 shares of treasury stock)

Number of Shareholders

Number of Shares per Trading Unit

Securities Code

Stock Listings

232,666

100

6301 (Japan)

Tokyo

Transfer Agent for Common Stock/Management

Mitsubishi UFJ Trust and Banking Corporation

Institution for Special Account

4-5, Marunouchi 1-chome, Chiyoda-ku, Tokyo 100-8212, Japan

Depositaries (ADRs)

The Bank of New York Mellon

101 Barclay Street, New York, NY 10286, U.S.A.

Non-U.S. Callers: +1-(201)-680-6825

U.S. Callers: 888-269-2377 (888-BNY-ADRS)

URL: http://www.adrbnymellon.com

Ticker Symbol: KMTUY

Major Shareholders (As of March 31, 2014)

Name of Shareholders

Japan Trustee Services Bank, Ltd. (Trust Account)

The Master Trust Bank of Japan, Ltd. (Trust Account)

Taiyo Life Insurance Company

Nippon Life Insurance Company

State Street Bank and Trust Company

(Standing proxy: Mizuho Bank, Ltd., Settlement & Clearing Services Division)

Sumitomo Mitsui Banking Corporation

The Bank of New York Mellon as Depositary Bank for Depositary Receipt Holders

(Standing proxy: Sumitomo Mitsui Banking Corporation)

JP Morgan Chase Bank 380072

KOMATSU REPORT 2014

53

(Standing proxy: Mizuho Bank, Ltd., Settlement & Clearing Services Division)

The Bank of New York Mellon SA/NV 10

(Standing proxy: The Bank of Tokyo-Mitsubishi UFJ, Ltd.)

The Chase Manhattan Bank, N.A. London Secs Lending Omnibus Account

(Standing proxy: Mizuho Bank, Ltd., Settlement & Clearing Services Division)

Number of Shares Held

Equity Ratio (%)

(thousand shares)

38,014

36,118

34,000

29,954

18,519

17,835

16,112

12,797

12,429

12,142

3.86

3.67

3.45

3.04

1.88

1.81

1.63

1.30

1.26

1.23

Notes: 1) Shareholding ratio is calculated by subtracting treasury stock.

2) Although Komatsu Ltd. holds 29,377 thousand shares of treasury stock, it is excluded from the major shareholders listed above.

Breakdown of Shareholders (As of March 31, 2014)

Stock Prices on the Tokyo Stock Exchange

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

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Corporete Information | KOMATSU REPORT 2014

2014/07/10 10:23

Transfer Agent for Common Stock/Management

Mitsubishi UFJ Trust and Banking Corporation

Corporete Information | KOMATSU REPORT 2014

2014/07/10 10:23

KOMATSU REPORT 2014 

Information 

Corporate Information

Corporate Information

Outline

Shareholder Information

Major Shareholders

Breakdown of Shareholders

Stock Prices on the Tokyo Stock Exchange

Outline (As of March 31, 2014)

Name

Head Office

Komatsu Ltd.

2-3-6 Akasaka, Minato-ku, Tokyo 107-8414, Japan

Date of Establishment

May 13, 1921

Common Stock Outstanding

Consolidated: ¥67,870 million based on U.S. GAAP

Number of Employees

Consolidated: 47,208 (Komatsu Ltd. and 143 consolidated subsidiaries)

Non-consolidated: ¥70,120 million

Non-consolidated: 10,217

Shareholder Information

Shares of Common Stock Issued and Outstanding

953,752,875 shares (excluding 29,377,385 shares of treasury stock)

Number of Shareholders

Number of Shares per Trading Unit

Securities Code

Stock Listings

232,666

100

6301 (Japan)

Tokyo

Institution for Special Account

4-5, Marunouchi 1-chome, Chiyoda-ku, Tokyo 100-8212, Japan

Depositaries (ADRs)

The Bank of New York Mellon

Information

101 Barclay Street, New York, NY 10286, U.S.A.

Non-U.S. Callers: +1-(201)-680-6825

U.S. Callers: 888-269-2377 (888-BNY-ADRS)

URL: http://www.adrbnymellon.com

Ticker Symbol: KMTUY

KOMATSU REPORT 2014

Major Shareholders (As of March 31, 2014)

Name of Shareholders

Japan Trustee Services Bank, Ltd. (Trust Account)

The Master Trust Bank of Japan, Ltd. (Trust Account)

Taiyo Life Insurance Company

Nippon Life Insurance Company

State Street Bank and Trust Company

(Standing proxy: Mizuho Bank, Ltd., Settlement & Clearing Services Division)

Sumitomo Mitsui Banking Corporation

The Bank of New York Mellon as Depositary Bank for Depositary Receipt Holders

(Standing proxy: Sumitomo Mitsui Banking Corporation)

JP Morgan Chase Bank 380072

(Standing proxy: Mizuho Bank, Ltd., Settlement & Clearing Services Division)

The Bank of New York Mellon SA/NV 10

(Standing proxy: The Bank of Tokyo-Mitsubishi UFJ, Ltd.)

The Chase Manhattan Bank, N.A. London Secs Lending Omnibus Account

(Standing proxy: Mizuho Bank, Ltd., Settlement & Clearing Services Division)

Number of Shares Held

Equity Ratio (%)

(thousand shares)

38,014

36,118

34,000

29,954

18,519

17,835

16,112

12,797

12,429

12,142

3.86

3.67

3.45

3.04

1.88

1.81

1.63

1.30

1.26

1.23

Notes: 1) Shareholding ratio is calculated by subtracting treasury stock.

2) Although Komatsu Ltd. holds 29,377 thousand shares of treasury stock, it is excluded from the major shareholders listed above.

Breakdown of Shareholders (As of March 31, 2014)

Number of Shares Held

Equity Ratio (%)

(thousand shares)

Stock Prices on the Tokyo Stock Exchange

KOMATSU REPORT 2014

54

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

Copyright © 2014 Komatsu Ltd. All rights reserved

KOMATSU REPORT 2014 

Information 

Corporate Information

Corporate Information

Outline

Shareholder Information

Major Shareholders

Breakdown of Shareholders

Stock Prices on the Tokyo Stock Exchange

Outline (As of March 31, 2014)

Name

Head Office

Komatsu Ltd.

2-3-6 Akasaka, Minato-ku, Tokyo 107-8414, Japan

Date of Establishment

May 13, 1921

Common Stock Outstanding

Consolidated: ¥67,870 million based on U.S. GAAP

Number of Employees

Consolidated: 47,208 (Komatsu Ltd. and 143 consolidated subsidiaries)

Non-consolidated: ¥70,120 million

Non-consolidated: 10,217

Shareholder Information

Shares of Common Stock Issued and Outstanding

953,752,875 shares (excluding 29,377,385 shares of treasury stock)

Number of Shareholders

Number of Shares per Trading Unit

Securities Code

Stock Listings

232,666

100

6301 (Japan)

Tokyo

Transfer Agent for Common Stock/Management

Mitsubishi UFJ Trust and Banking Corporation

Institution for Special Account

4-5, Marunouchi 1-chome, Chiyoda-ku, Tokyo 100-8212, Japan

Depositaries (ADRs)

The Bank of New York Mellon

101 Barclay Street, New York, NY 10286, U.S.A.

Non-U.S. Callers: +1-(201)-680-6825

U.S. Callers: 888-269-2377 (888-BNY-ADRS)

URL: http://www.adrbnymellon.com

Ticker Symbol: KMTUY

Major Shareholders (As of March 31, 2014)

Name of Shareholders

Japan Trustee Services Bank, Ltd. (Trust Account)

The Master Trust Bank of Japan, Ltd. (Trust Account)

Taiyo Life Insurance Company

Nippon Life Insurance Company

State Street Bank and Trust Company

Sumitomo Mitsui Banking Corporation

(Standing proxy: Mizuho Bank, Ltd., Settlement & Clearing Services Division)

The Bank of New York Mellon as Depositary Bank for Depositary Receipt Holders

(Standing proxy: Sumitomo Mitsui Banking Corporation)

JP Morgan Chase Bank 380072

(Standing proxy: Mizuho Bank, Ltd., Settlement & Clearing Services Division)

The Bank of New York Mellon SA/NV 10

(Standing proxy: The Bank of Tokyo-Mitsubishi UFJ, Ltd.)

The Chase Manhattan Bank, N.A. London Secs Lending Omnibus Account

(Standing proxy: Mizuho Bank, Ltd., Settlement & Clearing Services Division)

38,014

36,118

34,000

29,954

18,519

17,835

16,112

12,797

12,429

12,142

Notes: 1) Shareholding ratio is calculated by subtracting treasury stock.

2) Although Komatsu Ltd. holds 29,377 thousand shares of treasury stock, it is excluded from the major shareholders listed above.

Breakdown of Shareholders (As of March 31, 2014)

3.86

3.67

3.45

3.04

1.88

1.81

1.63

1.30

1.26

1.23

Stock Prices on the Tokyo Stock Exchange

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Growth Strategies: Innovation

Risk Management

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Existing

Businesses

Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary

Construction, Mining & Utility

Equipment

Industrial Machinery & Others

Corporate Governance

Environmental Conservation Efforts

CSR Efforts

Information

Corporate Information

Download PDF

Site Map

About KOMATSU REPORT

Use of the Gidelines

Terms and Conditions

Inquiry

Site map

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Corporete Information | KOMATSU REPORT 2014

2014/07/10 10:23

KOMATSU REPORT 2014 

Information 

Corporate Information

Corporate Information

Outline

Shareholder Information

Major Shareholders

Breakdown of Shareholders

Stock Prices on the Tokyo Stock Exchange

Outline (As of March 31, 2014)

Name

Head Office

Komatsu Ltd.

2-3-6 Akasaka, Minato-ku, Tokyo 107-8414, Japan

Date of Establishment

May 13, 1921

Common Stock Outstanding

Consolidated: ¥67,870 million based on U.S. GAAP

Number of Employees

Consolidated: 47,208 (Komatsu Ltd. and 143 consolidated subsidiaries)

Non-consolidated: ¥70,120 million

Non-consolidated: 10,217

Shareholder Information

Shares of Common Stock Issued and Outstanding

953,752,875 shares (excluding 29,377,385 shares of treasury stock)

Number of Shareholders

Number of Shares per Trading Unit

Securities Code

Stock Listings

232,666

100

6301 (Japan)

Tokyo

Transfer Agent for Common Stock/Management

Mitsubishi UFJ Trust and Banking Corporation

Institution for Special Account

4-5, Marunouchi 1-chome, Chiyoda-ku, Tokyo 100-8212, Japan

Depositaries (ADRs)

The Bank of New York Mellon

101 Barclay Street, New York, NY 10286, U.S.A.

Non-U.S. Callers: +1-(201)-680-6825

U.S. Callers: 888-269-2377 (888-BNY-ADRS)

URL: http://www.adrbnymellon.com

Ticker Symbol: KMTUY

Number of Shares Held

Equity Ratio (%)

(thousand shares)

Major Shareholders (As of March 31, 2014)

Name of Shareholders

Japan Trustee Services Bank, Ltd. (Trust Account)

The Master Trust Bank of Japan, Ltd. (Trust Account)

Taiyo Life Insurance Company

Nippon Life Insurance Company

State Street Bank and Trust Company

Sumitomo Mitsui Banking Corporation

(Standing proxy: Mizuho Bank, Ltd., Settlement & Clearing Services Division)

The Bank of New York Mellon as Depositary Bank for Depositary Receipt Holders

(Standing proxy: Sumitomo Mitsui Banking Corporation)

JP Morgan Chase Bank 380072

(Standing proxy: Mizuho Bank, Ltd., Settlement & Clearing Services Division)

The Bank of New York Mellon SA/NV 10

(Standing proxy: The Bank of Tokyo-Mitsubishi UFJ, Ltd.)

The Chase Manhattan Bank, N.A. London Secs Lending Omnibus Account

(Standing proxy: Mizuho Bank, Ltd., Settlement & Clearing Services Division)

38,014

36,118

34,000

29,954

18,519

17,835

16,112

12,797

12,429

12,142

Notes: 1) Shareholding ratio is calculated by subtracting treasury stock.

2) Although Komatsu Ltd. holds 29,377 thousand shares of treasury stock, it is excluded from the major shareholders listed above.

Breakdown of Shareholders (As of March 31, 2014)

3.86

3.67

3.45

3.04

1.88

1.81

1.63

1.30

1.26

1.23

Information

KOMATSU REPORT 2014

Stock Prices on the Tokyo Stock Exchange

FY2013 Highlights

Mid-range Focused Activities

For Sustainable Growth

Consolidated Results

Environmental Performance

To All Our Stakeholders

To All Our Stakeholders

Sources of Growth

Basic Management Principles

Outline of Operations

Our Strengths

Mid-range Management Plan

Growth Strategies: Innovation
Growth Strategies: Existing
Businesses
Structural Reforms (1)

Structural Reforms (2)

Review of FY2013 Operations

5-Year Summary
Construction, Mining & Utility
Equipment
Industrial Machinery & Others

Risk Management

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