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Komatsu Limited

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FY2021 Annual Report · Komatsu Limited
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Komatsu
Report 
2021

2-3-6, Akasaka, Minato-ku, Tokyo 

107-8414, Japan 

https://www.komatsu.jp/en 

Corporate Communications Department 

Sustainability Promotion Division 

e-mail: JP00MB_info@global.komatsu 

Contents

A Century of Creating the Workplaces 
of the Future

Resolution of ESG Issues through 
Growth Strategies

01  Our Brand Promise
02  Our Identity
04 

 Brand Promise as Explained by Global 
Officers
–Creating value together
 100 Years of Komatsu
– History of Resolving Issues in Response to 
Social Needs

 Overview of Business
 Komatsu’s Strengths
– In-House Development and Production of 
Components
–Linking every Workplace through IoT
–Global Production System
 Business Segments

06 

08 
10 

13 

Top Management’s Views on Komatsu’s 
Management Issues and Strategies for 
the Next Century

14  Message from the President
20  Message from the CFO

Evolution of Business Model for 
Creating the Workplaces of the Future

26 

34 

 Special Feature : Komatsu’s Vision for the 
Workplace of the Future
–Komatsu Future 203X
– Collaboration with Partners for 

Accelerating Creation of Workplaces of the 
Future

–Pursuit of 2050 Carbon Neutrality
 Mid-Term Management Plan 
(FY2019–FY2021)
DANTOTSU Value
FORWARD Together for Sustainable Growth 

38 

40 

44 
46 

50 
52 

 Komatsu’s CSR Themes and Mid-Term 
Management Plan KPIs
 Enhancing Quality of Life
–Providing Products Required by Society
 Developing People
 Growing with Society
–Social Contribution Activities
 Message from an Outside Director
 Corporate Governance

Corporate Profile

64 

 Directors and Audit & Supervisory Board 
Members
68 
11-Year Summary
70  Non-Financial Highlights
71 
72  Corporate Information
73  About Komatsu Report

External Evaluations and Index Inclusion

Cautionary Notice regarding Forward-Looking 
Statements
This report contains predictions, plans, forecasts, and other 
forward-looking statements that have been judged by 
management to be rational based on the information avail-
able at the time of publication. Factors that may cause 
actual results to differ materially from those predicted by 
such forward-looking statements include, but are not limited 
to, changes in economic conditions or product demand in 
major markets, foreign exchange rate fluctuations, domestic 
or overseas regulatory revisions, or changes to accounting 
standards or practices.

Reporting Period: April 1, 2020–March 31, 2021
•  This report also includes information on activities after the reporting period in order to provide readers with the latest 

information.

•  “FY2020” refers to the period from April 1, 2020 to March 31, 2021, unless otherwise noted.

Editorial Policy
Komatsu Report 2021 was published for the purpose of providing clear explanations for all stakeholders on 
Komatsu’s medium- to long-term business strategies and the virtuous cycle generated as the Company 
resolves environmental, social, and governance (ESG) issues through its business. In preparation of this 
report, we referenced the International Integrated Reporting Framework released by the International 
Integrated Reporting Council and the Guidance for Integrated Corporate Disclosure and Company-Investor 
Dialogue for Collaborative Value Creation: ESG Integration, Non-Financial Information Disclosure, and 
Intangible Assets into Investment released by the Ministry of Economy, Trade and Industry.

 
 
 
 
 
 
 
 
 
 
 
 
A Century of Creating the Workplaces of the Future

Our Brand Promise

Our Brand Promise   

“Creating value together” is the promise Komatsu makes to its customers and all other stakeholders. 

Together with you, we can  new value and work toward a sustainable future. The emphasis on “together” 

indicates the importance we place on partnership.

Our Story  

Our roots stretch back more than 100 years to a lush forest near Komatsu City in 

Ishikawa Prefecture, Japan that was once home to a copper mine vital to the sur-

rounding community. The mine’s closure in 1920 could have meant the end for 

community residents dependent on the jobs, but instead it was a new beginning.

The owner of the mine and our founder, Meitaro Takeuchi, was an entrepreneur 

with an extraordinary humanitarian vision, committed to enhancing the commu-

nity’s quality of life, developing future generations and growing with society. 

Determined to bring industrial technology to his country, Takeuchi created a new 

company by nurturing the skills of the people in the local community.

Meitaro Takeuchi,  
Founder

Takeuchi’s vision and strong guiding principles stood the test of time. Through the years, Komatsu’s contin-

ued investment in core capabilities and strategic acquisitions have connected smart, diverse people and 

cutting-edge technologies with a shared belief that partnerships are the best way to solve challenges and 

meet society’s needs.

As the world grows and evolves, the people who power modern society and develop the world’s infrastructure 

count on partners they can trust to empower them and create value.

Web

Komatsu 100 years of “creating value together”

https://www.youtube.com/watch?v=q6nbmp5tFwM&t=0s

Yusenji Coal Mine, Komatsu’s 
predecessor

Komatsu Report 2021

1

A Century of Creating the Workplaces of the FutureTop Management’s Views on Komatsu’s Management Issues and Strategies for the Next CenturyEvolution of Business Model for Creating the Workplaces of the FutureResolution of ESG Issues through Growth StrategiesCorporate ProfileA Century of Creating the Workplaces of the Future

Our Identity

01

Our Identity 

Komatsu has defined its corporate identity by reflecting on its corporate growth built by its forerunners and its relations with society. 

Specifically, Komatsu has articulated its mission and vision as its purpose, together with its values. The corporate identity also incorpo-

rates pieces that have been created over the Company’s history: founding principles, The Komatsu Way, Komatsu’s Worldwide Code of 

Business Conduct, and strategies including the mid-term management plan. As our business and stakeholders diversify further, we will 

strive to deliver this promise through our global operations.

Our Identity   

Our Purpose   

Creating value through manufacturing and technology innovation
to empower a sustainable future
where people, businesses and our planet thrive together.

Our history has been a century of facing and overcoming challenges, and “manufacturing and technology innova-

tion” has been at the heart of all the things we do at Komatsu. As we enter our new centennial, we will continue to 

uphold this spirit as we continue to create value together with our partners.

  With this spirit we aspire to help create a future where people lead safe, healthy and peaceful lives in harmony, 

enabling us all to thrive together.

Concept of Values   

Ambition

Perseverance

Collaboration

Authenticity

With a
“challenging spirit” 
and without fear of 
failure, we innovate 
and always aspire 
to do more

Even when the 
work is difficult, we 
remain committed 
to our promises 
and reliably carry 
them through
to completion

Creating value 
comes from 
teamwork, 
inclusion, respect, 
diversity and a
win-win approach
to all relationships

To earn and 
maintain trust, we 
always act with 
sincerity, integrity 
and honesty, 
and communicate 
with transparency

2

Komatsu Report 2021

Komatsu Report 2021

3

Our Identity 

Our Strategy and Action  

Values

Ambition

Perseverance

Collaboration

Authenticity

With a ‘challenging spirit’ 

and without fear of failure, 

we innovate and always 

aspire to do more.

Even when the work is 

difficult, we remain 

committed to our promises 

and reliably carry them 

through to completion.

Creating value comes 
from teamwork, inclusion, 
respect, diversity and a 
win-win approach to all 
relationships.

To earn and maintain trust, 
we always act
with sincerity, integrity 
and honesty, and 
communicate transparently.

S trategy

Management Principle

Management 
Strategy

Corporate Social
Responsibility

Founding Principles

The Komatsu Way

Worldwide Code
of Conduct

Action

Management Principle 

Management Principle shows our basic stance regarding business administration.

Management Strategy 
Our current mid-term management plan is DANTOTSU Value – Forward Together for Sustainable 
Growth (FY19-21), envisioning safe, highly productive, smart and clean workplaces of the future. 

Corporate Social Responsibility
We believe that our very business is Corporate Social Responsibility. The work that we do directly 
supports the growth and improvement of our communities and society in general.

Founding Principles
“Global Expansion,” “Quality First,” “Technological Innovation,” and “Employee Development.” These 
are the founding principles laid out by our founder, Meitaro Takeuchi (1860-1928), and they continue 
to be upheld by our organization to this day.

The Komatsu Way
The Komatsu Way was developed to convey our shared values and practices across different  cultures, 
customs and generations.

Komatsu’s Worldwide Code of Business Conduct
Compliance with the rules of business community is considered a top priority at Komatsu. The rules 
are not limited to laws and regulations but also include rules that are generally recognized and 
respected in society.

2

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Komatsu Report 2021

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A Century of Creating the Workplaces of the FutureTop Management’s Views on Komatsu’s Management Issues and Strategies for the Next CenturyEvolution of Business Model for Creating the Workplaces of the FutureResolution of ESG Issues through Growth StrategiesCorporate ProfileA Century of Creating the Workplaces of the Future

Brand Promise as Explained by Global Officers—Creating Value Together

Kiyoshi Mizuhara
Director and Senior Executive Officer 
Chief Marketing Officer (CMO) 
President, Construction Equipment 
Solution Division

Pursuit of a Sustainable Society Together

The founding of Komatsu 100 years ago was unique in that the purpose 

was to sustain the local community and to make it a hub of economic 

growth. Meitaro Takeuchi, our founder, already knew that talent and technol-

ogy were the keys to producing quality, which he was determined to bring to 

the global market.

Since those days, our operations have grown extensively but the found-

ing principles serve us to this day. At the same time, as our relationship with 

customers, distributors, suppliers and other stakeholders grew, a deep 

appreciation of working in partnership was born. We know that we owe our 

insights and expertise to the people who work together with us to enable a 

better and sustainable future.

In this anniversary year, we established our identity, articulating our mis-

sion, vision, and values, and integrating the Management Principle, The 

Komatsu Way, and other existing strategy and action items. Guided by our 

identity, we will work globally to deliver our brand promise of “Creating value 

together.”

Thank you for choosing us to be your partner in creating a future where 

people, businesses and the planet thrive together. With the belief that we 

are stronger, wiser, and better together, we look forward to continuing with 

you on this journey of creating value together.

Brand Promise as Explained by Global Officers

Creating value together

Global Officer

Michael Blom
Executive Officer
President & MD,  
Komatsu South Africa (Pty) Ltd.

02

Globally Unified Komatsu

The launch of our new Brand Strategy is an exciting and hugely motivating 

initiative that unites all Komatsu employees toward a sustainable future. Our 

brand promise, “Creating value together,” is a single unifying statement that 

embodies who we are as a company and what we strive to achieve, in busi-

ness and the world we live in. With a foundation forged over 100 years behind 

us, we now look toward the future and create a truly sustainable tomorrow 

—together!

As a global unified Komatsu, our core values, Ambition, Perseverance, 

Collaboration and Authenticity, will define and guide us over the next 100 

years as we deliver on our promise to bring value to all our stakeholders in the 

most sustainable and authentic way.

  We are committed to living these values in all that we do—having a 

 challenging spirit, persevering through tough times, collaborating with all our 

stakeholders, and always being authentic and true to ourselves. We are 

excited and committed to Creating value together and are extremely proud to 

be part of the One Komatsu family!

4

Komatsu Report 2021

 
 
 
 
A Century of Creating the 
Workplaces of the Future

Top Management’s Views on 
Komatsu’s Management Issues and 
Strategies for the Next Century

Evolution of Business Model for 
Creating the Workplaces of the Future

Resolution of ESG Issues through 
Growth Strategies

Corporate Profile

Global Officer

Rodney Schrader
Senior Executive Officer
Chairman & CEO,  
Komatsu America Corp.

Path for Success in the Next 100 Years

A brand is much more than just a logo on our buildings or our shirts. It’s 

really a promise we make to every stakeholder about the experience they 

can expect when working with us. It’s the experience on our websites, in 

every customer meeting and in how we use our data. Our brand is present 

every time someone sees our logo, wears our merchandise, visits our parts 

counters, operates our machines or talks to us on the phone.

If you think about it, a brand is created by employees, who live and emu-

late the brand through all their interactions and through the products, ser-

vices and solutions they create and support.

For me, Komatsu’s brand is about collaboration and partnering with our 

customers for a high-value, seamless experience with us that creates a 

feeling of connection and belonging they can rely on. By clearly establishing 

our brand promise, strategy and standards in our centennial year, I believe 

we’ve set an even more compelling path for success in the next 100 years.

Brand Promise as Explained by Global Officers

Creating value together

Globally Consistent Brand Strategy

As our operation became more and more global and diversified, it was necessary to define and create 

a consistent brand strategy globally. On the occasion of the 100th anniversary, we took the opportu-

nity to clarify our identity in a way that is easy to grasp. Through our new branding strategy, we will be 

able to better express our values to our customers as well as to stakeholders.

  We will refocus our commitment to our founding principles, “Global Expansion,” “Quality first,” 

“Technological Innovation,” and “Human resource development,” with a renewed consistency in our 

communication. The Komatsu Way shows us how to understand our customers and become a reli-

able partner that moves forward together with them. As a management strategy, we will continuously 

seek to create safe, highly productive, smart and clean workplaces of the future. 

  With a challenging spirit, a teamwork approach, sincerity and commitment, we promise our 

 stakeholders to “create value together” to empower a sustainable future for people, businesses and 

our planet.

Global Officer

Göksel Güner
Chief Operating Officer, Komatsu 
Europe International N.V.

Komatsu Report 2021

5

 
 
A Century of Creating the Workplaces of the Future

100 Years of Komatsu—History of Resolving Issues in Response to Social Needs

100 Years of Komatsu
History of Resolving Issues in Response to Social Needs

1921
Founding aspiration:
Engage in meaningful work to benefit 
the nation
Komatsu Ltd. was established from Komatsu 
Iron Works Ltd. (est. 1917), which manufac-
tured mining machines, developed by Meitaro 
Takeuchi, founder of Komatsu Ltd., for use in 
the Yusenji copper mine. Based on a firm belief 
that developing the machinery industry in rural 
areas and promoting its growth, as well as 
looking to transcend national boundaries with 
high-quality products, Meitaro Takeuchi began 
manufacturing at Komatsu Ltd. with an eye to 
international markets, even when he founded 
Komatsu. The next year, Komatsu absorbed 
Komatsu Electric Steel Mills, building the 
foundation for integrated production from 
steel castings to machining and assembly, 
which has resulted in one of Komatsu’s 
strengths today.

Meitaro’s Guiding Principles

• Global Expansion
• Quality First
• Technological Innovation
• Employee Development

Meitaro Takeuchi, Founder

Challenge 

Development of agricultural 
tractor for the first time in 
Japan

1931 
Produced Japan’s first tractor

In response to a request 
from the Ministry of 
Agriculture and Forestry, 
Komatsu took on the 
challenge of developing a 
farm tractor in Japan. 
While competitors gave 
up this challenge at the 
prototype stage, Komatsu continued its efforts with 
a strong commitment to developing a unique 
product that others could not imitate, and finally 
completed Japan’s first tractor. Subsequently in 
1932, Komatsu released the “G25 tractor” 
equipped with its own newly developed engine as 
an improved version of the product.

Challenge 

Challenge for global quality

1961 
Project “A” to meet the industry giant’s 
market entry

In the 1960s during the 
internationalization of 
Japan’s economy, the 
world’s largest construc-
tion equipment manufac-
turer decided to enter the 
Japanese market. In order 
to compete against this strong rival, Komatsu under-
took the Project “A” quality improvement project with 
a Company-wide commitment to improving every-
thing, including a single screw, and developed a 
high-quality vehicle for mass production within about 
only two years. In the process, Komatsu introduced a 
quality control (QC) method ahead of competitors. 
The idea of incorporating QC in the manufacturing 
process has been passed down through the genera-
tions to the company of today.

Value 

•  Increased the level of our 

technologies 
Built the foundation for devel-
oping and producing con-
struction equipment in Japan

Value 

•  Achieved global quality on par 

with a U.S. manufacturer, 
contributing to customers’ 
improvement of their work-
place productivity

History of Consolidated Global Management
Net Sales and Demand for 7 Major Products
(Demand, Units) 
600,000

■ Japan ■ North America ■ Europe ■ Other ■ China ■ Consolidated net sales (right scale)

(Net sales, Billions of yen)

1999
Komatsu Cummins Chile and  
Komatsu Middle East

1997
Komatsu Southern Africa

1989
Komatsu Europe International

1995
Bangkok Komatsu

1971
Komatsu Singapore

1970
Komatsu America

1967
Komatsu Europe

1988
Komatsu Dresser

1982
Komatsu Indonesia

1985
Komatsu UK

1978
Komatsu Australia

1977
Komatsu Brasil

450,000

300,000

150,000

0

1960

1961

1962

1963

1964

1965

1966

1967

1968

1969

1970

1971

1972

1973

1974

1975

1976

1977

1978

1979

1980

1981

1982

1983

1984

1985

1986

1987

1988

1989

1990

1991

1992

1993

1994

1995

1996

1997

1998

Competition with Foreign Companies

Expansion of Exports

Expansion of Overseas Production

Selective Focus and Global Consolidated Management

(DANTOTSU Product → DANTOTSU Service → DANTOTSU Solution)

6

Komatsu Report 2021

DiversificationA Century of Creating the 
Workplaces of the Future

Top Management’s Views on 
Komatsu’s Management Issues and 
Strategies for the Next Century

Evolution of Business Model for 
Creating the Workplaces of the Future

Resolution of ESG Issues through 
Growth Strategies

Corporate Profile

Challenge 

Improvement of overseas sales and  
service operations. Establishment of 
overseas production operation

Challenge 

Improvement of produc-
tivity and safety of mining

Challenge 

Solutions for worksite 
problems, such as labor 
shortages and safety

1967  N.V. Komatsu Europe S.A: 

Komatsu’s first overseas subsidiary

1975 First offshore production in Brazil
Pursuing higher levels of quality and reliability in its products, 
Komatsu steadily grew exports centered on large-scale bull-
dozers. N.V. Komatsu Europe S.A., Komatsu’s first overseas 
subsidiary in Belgium, was established in 1967 for the purpose 
of enhancing overseas after-sales services. The years that 
followed saw the reinforcement of our export foundation 
through the establishment of numerous overseas subsidiaries, 
including Komatsu America Corp., Komatsu Singapore Pte. Ltd., 
and Komatsu do Brasil Ltda. We began producing our first 
made-overseas bulldozers in Brazil in 1975. We proceeded to 
augment our overseas production network, setting up produc-
tion bases in Indonesia in 1982, in the United States and the 
United Kingdom in 1985, and in Thailand, China, and India in the 
1990s. These bases furnished a global production platform for 
hydraulic excavators, dump trucks, wheel loaders, and other 
major products.

2008 
Succeeded in the world’s first com-
mercial deployment of the 
Autonomous Haulage System (AHS)

Komatsu led the world 
by deploying the AHS 
at a copper mine in 
Chile. By equipping 
dump trucks with a 
high-precision GPS, 
an obstacle detection 
sensor, and a variety of controllers for the 
central management of their operation in the 
main control room, Komatsu achieved 
24-hour unmanned operation of the dump 
trucks. The AHS contributes to substantially 
increasing on-site productivity and safety 
and solving the issue of labor shortages.

2015 
“Smart Construction”: 
Creating a workplace of the future

“Smart Construction” is a 
solution service that 
create safe, highly pro-
ductive, smart and clean 
construction sites of the 
future by connecting all 
kinds of data available at 
construction sites through the use of ICT. By 
fusing the 3D terrain data obtained by using 
drones with ICT construction equipment, 
Komatsu has increased the efficiency of the 
process, from surveying to inspection, and 
has also “visualized” the process, thereby 
contributing to the solution of problems at 
construction sites.

Value 

•  Built overseas distributor networks and 
achieved the provision of global quality
•  Expanded local contributions through 

human resource development and 
employment around the world

Value 

•  Improved safety, 

reduced costs, and 
alleviated operators’ 
burden at customers’ 
mining sites

Value 

•  Achieved optimization of 
construction while striv-
ing for “safe, highly pro-
ductive, clean and smart 
workplaces of the future”

History of Consolidated Global Management

Net Sales and Demand for 7 Major Products

(Demand, Units) 

2017
Komatsu Mining

(Net sales, Billions of yen)
3,000

2006
Komatsu India and 
Komatsu CIS

2001
Komatsu (China)

2,250

1,500

750

Web

eBook offering more information on the 
100 years of Komatsu

https://www.komatsu.jp/en/com-
pany/history/ebook/HTML5/
pc.html#/page/1

Web

Re-opening of Komatsu no Mori 
museum for nurturing children together 
with the community

https://www.youtube.com/
watch?v=vWnddb9Ux3E

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017 2018 2019

0

(Year)

Expansion of Overseas Production

Selective Focus and Global Consolidated Management
(DANTOTSU Product → DANTOTSU Service → DANTOTSU Solution)

Komatsu Report 2021

7

DiversificationA Century of Creating the Workplaces of the Future

Overview of Business

In the pursuit of sustainable growth, companies are expected to build robust yet flexible earnings structures that respond 

to changes in the operating environment while addressing the increasingly more important ESG issues. With the strength 

of the manufacturing platform it has forged over the years, Komatsu will respond to social needs by linking customers, 

distributors, partners, and communities and all Komatsu workplaces through its DANTOTSU excellence.

Production / Logistics

Komatsu production bases: 81*
Parts distribution bases: 42*
* As of April 1, 2021
Capital investment: ¥86.1 billion

Intellectual Properties
Development bases: Nine mother 
plants and Asia Development Center
R&D expenses: ¥73.8 billion 
(3.4% of net sales)
Utilization of information: Equipment 
with Komtrax: Approx. 650,000 units

Human Resources
Number of consolidated employees: 
61,564

Partners

Machine population over past 10 
years: Approx. 570,000 units*
*  Estimate of construction equipment operational at 
customer workplaces based on aggregate 10-year 
sales volumes
Sales and service distributors: 205 
distributors in 144 countries  
(construction, mining and utility 
 equipment business)
Suppliers: Approx. 2,700
Shareholders: 184,661

Environment

Energy use: 7.8 PJ
Including renewable energy use: 0.7 PJ
Note: 1 PJ (petajoule) = 1015 J (joules)
Water use: 3.2 million m3
Steel (iron) use: 999,000 tons

Finance

Consolidated net sales: ¥2,189.5 
billion
Operating income: ¥167.3 billion
Free cash flow: ¥191.0 billion
Total assets: ¥3,784.8 billion

Note:  Amounts are either for FY2020 or as of March 31, 

2021, unless otherwise noted.

8

Komatsu Report 2021

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•  In-house development and produc-

•  Collaboration with suppliers (Midori-

tion of key components 

kai) enabling the following: 

underpinning product performance 

(engines, hydraulic components, power 

trains, etc.) 

 P.10

•  Accelerated technological innovation 

achieved by merging core Komatsu 

technologies with external insight 

(Open innovation) 

 P.26

•  Digital transformation 

 P.32

•  Product development systems tailored 

to global market needs

1.  “Monozukuri” (improvement of 
product quality, reliability, and 
competitiveness)

2.  Stable supply of high-quality 

materials

•  Linking plants (visualization) utilizing 

ICT 

 P.11

•  Cross-sourcing: Flexible global pro-

duction and procurement systems that 
are resilient to demand and foreign 
exchange fluctuations 

 P.12

•  Mother plants structure enabling 

improvement of QCD (Quality, Cost, 
Delivery)

•  Skill transfer and TQM (Total Quality 

Management)

Climate change impacts—Total CO₂ emissions: 22.1 million tons

I

Enhancing Quality of Life 
—Providing Products Required by Society—

Developing People

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Growing with Society

Responsible Corporate Behavior

Komatsu Report 2021

9

   Research and DevelopmentProcurement and ProductionMajor Inputs 
 
 
 
 
 
 
 
 
 
 
 
Operations at Customer Workplaces

Product Cycles

Products

Services

Solutions

•  DANTOTSU 

•  Enhancement of maintenance 

Construction equipment

•  Global supply of 

Product: Unrivaled 
products in terms 
of environment, 
safety, ICT capaci-
ties, and 
productivity 

•  Full lineup of 

construction and 
mining equipment

contract services

•  Improvement of QCD (Quality, 

Cost, Delivery) achieved 
through close alignment of 
sales forecasts and produc-
tion of spare parts 

•  Smart Construction

 P.11  

 P.32

Mining equipment

•  Autonomous  

Haulage System 

Construction equipment
•  Utilization of information 

acquired through Komtrax 

 P.8

•  Product creation 

 P.11

focused on quality 
and reliability

Mining equipment
•  Utilization of information 

acquired through Komtrax Plus

•  Detailed support from directly 

owned distributors

• Cultivation of distributor personnel • Brand management

• Global distributor network  

high-quality used 
equipment, etc.

•  Remanufacturing 
and rebuilding* 

 P.33

*  Systems for selling used 
engines, transmissions, 
and other components 
that have been repaired to 
be of the same quality as 
new products

Climate change impacts—Total CO₂ emissions: 22.1 million tons

CO₂ emissions from product use: 19.0 million tons (86% of total)

 P.44

The Komatsu Way 

 P.44

Targets  
for FY2021

Accomplishment 
of targets of  
Mid-Term 
Management 
Plan
“DANTOTSU Value— 

FORWARD Together for 

Sustainable Growth”

Pursuit of 
Ongoing Growth 
Over the Next 
100 Years

8

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A Century of Creating the Workplaces of the FutureTop Management’s Views on Komatsu’s Management Issues and Strategies for the Next CenturyEvolution of Business Model for Creating the Workplaces of the FutureResolution of ESG Issues through Growth StrategiesCorporate Profile 
 
A Century of Creating the Workplaces of the Future

Komatsu’s Strengths

Komatsu’s Strengths

01

In-House Development and 
Production of Components

Komatsu develops and produces major components in-house. Through this approach, the 

Company is able to generate technological innovation while improving the durability and 

reliability of components. We are convinced that a dedicated focus on components will 

enable us to further heighten the functionality and quality of these components and ulti-

mately reach new pinnacles of customer satisfaction. This conviction will continue to guide 

the evolution of Komatsu components.

Benefits of Komatsu’s Approach Toward In-House Development and Production of Components

1. Ongoing technological innovation

2.  Stable, global supply of components with standardized quality that is not affected by demand 

fluctuations

3. Ability to develop component restoration businesses (please see page 33).

4. Predictive maintenance capacities achieved by attaching sensors to components

Major Components

Engine

Powertrain

Hydraulic Equipment

Electronic Device

Power Electronics

• Transmission
• Torque converter
• Axle
• Swing motor
• Final drive

• Pump 
• Motor
• Valve
• Cylinder

• Controller
• Monitors
• Sensor

• Power generator motor
• Capacitor
• Inverter

Sources of Components Used in Mid-Sized Hydraulic Excavator

Cylinder

Monitor

Controller
Sensor/Antenna

Cab

Arm, Boom, Bucket

Main valve

Main pump

Engine

Radiator

Exterior

 A: Components supplied from Japan
 B: Components purchased in centralized manner from global market
 C: Components procured locally

Swing circle 

Track shoe/roller

Revolving frame
Track frame

Final drive

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Linking every Workplace  
through IoT

A deep understanding of workplaces can cast light on various issues, and these issues 

must be addressed through innovation. Komatsu has continued to pursue such innovation 

by linking workplaces through IoT.

Komatsu’s Strengths

02

World of Linkage through IoT

1. Komtrax

Tracking of Construction 
Equipment Information

Komatsu began its quest to track construction equipment information with IT in the late 1990s. This 
quest led to the development of the Komtrax construction equipment operation management system 
in 1998. This system collects GPS positioning information and operation information to be confirmed 
remotely. As of June 30, 2021, Komtrax was installed on 650,000 pieces of equipment around the 
world. Komtrax supplies information that helps customers improve productivity, such as that pertaining 
to position, operating time, equipment abnormalities, and fuel consumption, and can be used to 
manage equipment from locations removed from workplaces. Moreover, installing Komtrax makes it 
possible for Komatsu to continue providing customers with support throughout the entire lifespan of 
their equipment through means such as proposing the ideal timing for part replacements and mainte-
nance and facilitating trade-ins of used equipment. In 2021, Komtrax was updated for the first time in 
20 years to improve its functionality with new features such as the ability to use data from Komtrax in 
other applications.

2. Smart Construction
Tracking of Process  
Information

Komatsu launched Smart Construction in 2015 as an initiative for tracking process information. This 
solution uses drones to perform 3D measurement and digitization of workplaces and ICT-intensive 
equipment to optimize work processes through a digital twin methodology in which a digital work-
place is synchronized with its physical counterpart. As of June 30, 2021, Smart Construction had 
been used to track information at more than 14,000 workplaces in Japan. In April 2020, we began 
offering four new IoT devices and eight applications for accelerating digital transformation using 
Smart Construction. Going forward, we look to expand usage of Smart Construction in highly 
IT-literate markets, such as those of Europe and the United States.

3. Kom-mics

Linking of Production 
Sites with IoT

Operation Tracking

AI Abnormality 
Detection

Equipment 
Maintenance

Operating 
Data

Tool 
Information

Process 
Outcome 
Data

3D Data Utilization

Machine Processing

Welding

Work, Jigs, Tools

Komatsu is applying its IoT workplace linkage approach to its own production sites through Kom-
mics, a system developed to track production equipment and processing statuses so that this infor-
mation can be used to drive improvements. In FY2019, Kom-mics won the Prime Minister’s Prize in 
the manufacturing and production process categories of the Eighth Monodzukuri Nippon Grand 
Awards. This system has also been introduced at the facilities of partners, allowing the solutions 
groups of Komatsu factory production technology divisions to offer support for improving productiv-
ity. Moreover, we commenced external sales of this system in April 2021 with the aim of contributing 
to the development of Japan’s manufacturing industry with a particular focus on promoting the 
digital transformation of the production sites of small to medium-sized companies.

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Komatsu’s Strengths

Komatsu’s Strengths

Global Production System

Komatsu began exporting construction equipment in the 1950s, ahead of other Japanese companies. We 

then began full-fledged overseas production in the 1970s with the aim of mitigating foreign exchange and 

customs risks. Today, Komatsu boasts a construction equipment production network comprising 12 

bases in Japan and 69 bases overseas.

03

Acting in accordance with our basic policy of conducting production close to demand, we produce 

more than 70% of 20- and 30-ton hydraulic excavators, mainstays in our construction equipment lineup, 

overseas. Through local production, we aim to achieve four goals: (1) gain trust from customers, (2) 

reflect local needs in products, (3) quickly address quality issues, and (4) shorten lead times.

Quality craftsmanship is imperative to success in overseas production. To foster such quality, plants in 

Japan have been positioned as mother plants with the responsibility of providing instruction to overseas 

child plants to guarantee that they can deliver the expected level of quality in their craftsmanship. The 

in-house development and production of key components supports Komatsu’s ability to provide uniform 

levels of quality on a global basis.

Furthermore, Komatsu has nine mid-sized hydraulic excavator production sites around the world, which 

it uses to practice cross-sourcing in response to demand fluctuations. We are able to engage in such 

cross-sourcing because each of these production sites uses the same blueprints and can deliver the 

same level of quality. Cross-sourcing has the added benefit of improving corporate resilience by 

functioning as a business continuity provision for hedging against unforeseen circumstances.

Komatsu’s global production system is supported by our commitment to putting quality first and 

enables us to deliver products that satisfy customers in terms of quality, delivery turnaround, and costs.

Global Cross-Sourcing Scheme for Hydraulic Excavators 

Development of a framework for supplying markets worldwide from production sites across the globe 

Cross-sourcing between overseas production sites
Sourcing from Japan

Komatsu Manufacturing Rus

Komatsu UK

Komatsu America Chattanooga Plant

Komatsu Shantui Construction Machinery

Komatsu Changzhou Construction Machinery

Japan

Komatsu India

Bangkok Komatsu

Komatsu Indonesia

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A Century of Creating the Workplaces of the Future

Business Segments 

Consolidated Net Sales 

Operating Income / Operating Income Ratio 

Net Income Attributable to Komatsu Ltd. / 
Return on Equity 

2,725.2 

2,444.8 

¥2,189.5 billion 

397.8 

14.6%

250.7 

10.3%

¥167.3 billion 

7.6%

256.4

14.7%

153.8

¥106.2 billion 

8.6%

5.8%

FY2018

FY2019

FY2020

FY2018

FY2019

FY2020 

FY2018

FY2019

FY2020 

Breakdown of Net Sales by Segment

FY2020 Construction, Mining and Utility Equipment Business Sales 
(to Outside Customers) by Region 

FY2020 Consolidated  
Net Sales 

¥ 2,189.5 billion 

Strategic Markets 

53%

  Africa 

  Middle East 

   Oceania 

  Asia 

  China  

  CIS 

5%

2%

12%

7%

7%

6%

  Latin America 

15%

Traditional Markets  

47%

    Japan  

  North America 
  Europe  

15%

23%

9%

FY2020  

¥ 1,961.2 billion 

Construction, Mining, and Utility 
Equipment Business

¥ 1,961.2 billion

Komatsu supplies a wide range of products, services, and solutions including construction and mining 
equipment for use in construction and mining workplaces around the world as well as forklift trucks, forest 
machines, recycling equipment, and tunneling machines. We have established a position as the interna-
tional leader in the construction and mining equipment field by delivering unrivaled quality and technologi-
cal innovation together with this full lineup. 

Retail 
Finance 

Dump truck 

¥ 58.3 billion

Komatsu conducts a retail finance business aimed at helping reduce customers’ funding burdens 
and otherwise assisting in the purchase of its products. Our strengths in this field include the preven-
tion of overdue debt through effective utilization of Komtrax (location information, operating status infor-
mation, engine locks, etc.) technologies, swift credit screening, and competitive financing 
conditions. These strengths have enabled us to build long-term relationships with customers. 

Industrial Machinery 
and Others 

¥ 169.9 billion

The industrial machinery and others business stands alongside the construction, mining, and utility equip-
ment business as a core business of Komatsu. Offerings in this business include the large presses used 
to mold automobile hoods and side panels as well as sheet-metal machines, machine tools, and light 
sources for semiconductor lithography systems (excimer lasers). In this business, we also contribute to 
the business activities of various customers through production of specialty equipment for Japan’s 
Ministry of Defense. 

Large press 

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A Century of Creating the Workplaces of the FutureTop Management’s Views on Komatsu’s Management Issues and Strategies for the Next CenturyEvolution of Business Model for Creating the Workplaces of the FutureResolution of ESG Issues through Growth StrategiesCorporate ProfileTop Management’s Views on Komatsu’s Management Issues and Strategies for the Next Century

Message from the President

Hiroyuki Ogawa 
President and Chief Executive Officer 
Representative Director 

Komatsu will remain committed to quality and reliability as it 

seeks to create value through manufacturing and technology 

innovation to empower a sustainable future where people, 

 businesses, and our planet thrive together by developing ideal 

workplaces through ongoing responses to the needs of society 

and of customer workplaces.

Komatsu’s Course for Responding to Workplace Needs 

Komatsu was established in Komatsu City, Ishikawa Prefecture in 

holders who have supported and aided us thus far.

1921, the Company has faithfully exercised its management 

Komatsu’s main construction and mining equipment prod-

principle, which entails committing ourselves to quality and 

ucts are used at infrastructure and natural resource develop-

reliability and maximizing the total sum of trust given to us by all 

ment sites and other workplaces that contribute to social 

stakeholders and society. We have continued striving to develop 

foundations. Our business is founded on responding to work-

ideal workplaces by responding to the needs of customers and 

place needs through the provision of high-quality services that 

society over the century that followed. This dedication has 

customers can use with peace of mind over the long term as 

enabled Komatsu to reach the 100th anniversary of its founding, 

well as finely tuned services offered across product lifecycles 

which we celebrated this year. Please allow me to express my 

and solutions that fundamentally resolve customer workplace 

sincere appreciation to the customers, shareholders, distribu-

issues. Today, Japan faces issues surrounding its dwindling and 

tors, suppliers, business partners, employees, and other stake-

aging workforce. Looking at the world as a whole, workplaces are 

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being impacted by rising concerns over climate change and 

preventive maintenance. We are thereby able to propose the ideal 

other increasingly serious environmental issues. These factors 

timing for equipment overhauls or parts replacements. In this 

are creating a strong need to improve the safety and productiv-

manner, Komatsu develops a business that does not end with 

ity of workplaces. Meanwhile, the COVID-19 pandemic is 

the sale of products but rather extends providing value to our 

prompting construction workplaces to seek ways of preventing 

customers across the entire value chain (please see page 10).

workers from coming in close contact with one another, stimu-

Another key factor augmenting the unique strengths of 

lating a rise in demand for automated equipment.

Komatsu is its ability to combine solutions such as its 

Komatsu will work to actively address such changes in the 

Autonomous Haulage System (AHS) and Smart Construction. It 

operating environment while pursuing ongoing growth by con-

is crucial to develop a business model through which we provide 

tinuing to act based on its commitment to quality and reliability 

solutions to resolve customer issues and also supply products 

over the next century. The strengths we have fostered as a man-

that are highly compatible with those solutions. This is especially 

ufacturing company thus far will be central to this pursuit.

important given that newer manufacturers are growing in techni-

I would now like to explain Komatsu’s strengths in a little 

cal prowess, meaning that we can no longer succeed purely by 

more depth. An important policy of the Company is to develop 

improving the performance of our products.

and produce the key components that support the quality and 

Komatsu looks to create value through manufacturing and 

reliability of its products in-house. This policy makes it possible 

technology innovation to empower a sustainable future where 

for us to take a flexible, component-level approach toward 

people, businesses, and our planet thrive together. My approach 

improving the durability of construction equipment as well as 

toward achieving this goal will include manufacturing activities 

toward the planning of construction equipment that accommo-

that pursue the quality and reliability Komatsu has pursued over 

dates contemporary needs related to the electrification and 

the past century. This is the course that Komatsu must take in 

automation of equipment. Moreover, we equip components with 

the future.

sensors that can gather data to be used to predict component 

lifespans through Komtrax (Komatsu Machine Tracking System). 

Predicting component lifespans makes it possible to perform 

Impact of the COVID-19 Pandemic on Business  

The ongoing COVID-19 pandemic made for a challenging oper-

the sales front, meanwhile, we sought to maintain a consistent 

ating environment characterized by economic stagnancy in 

supply of products, parts, and services to customers. To this 

FY2020. Throughout this pandemic, the Komatsu Group has 

end, distributors used online venues to continue sales activities 

placed as its top priority the health and safety of its customers, 

while utilizing a combination of regular commuting and telecom-

business partners, community members, employees, and their 

muting. Other measures included revising supply routes and 

families as we took steps to prevent the spread of the virus 

shift structures. Operations are gradually returning to normal in 

based on government policies in the relevant countries. 

various regions. At the same time, however, COVID-19 case 

Moreover, we worked to fulfill our responsibilities to customers 

numbers have once again begun rising in some regions. It will 

involved in businesses that support social infrastructure (essen-

therefore be prudent to carefully monitor trends in the pandemic 

tial businesses) by continuing to supply products, parts, and 

as we move forward with our business activities.

services to customers while implementing thorough measures 

As for the increased impacts of the COVID-19 pandemic on 

to prevent the spread of COVID-19.

markets, construction and mining equipment demand rose 

Cross-sourcing of products and parts and global procure-

throughout FY2020 in China, where the pandemic was quickly 

ment have long been an element of our approach toward 

brought under control and where the government has been 

absorbing the impacts of demand and foreign exchange rate 

implementing economic stimulus measures. In other regions, 

fluctuations (please see page 12). We were thereby able to adapt 

demand was down until the second quarter, but steady recovery 

when the pandemic forced us to halt production, primarily at 

in demand was seen centered on construction equipment in the 

overseas plants, in April and May 2020; by procuring from alter-

third quarter and beyond as overall market demand picked up in 

native sources and reallocating inventories, we managed to 

conjunction with the resumption of economic activities.

minimize the impacts of these halts on overall production. On 

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Steady Progress in Priority Initiatives Leading Up to Final Year of  
Mid-Term Management Plan

The DANTOTSU Value – FORWARD Together for Sustainable 

developing platforms for optimizing mining operations along with 

Growth three-year mid-term management plan is slated to con-

systems for remote operation of large-scale hydraulic excavators 

clude with FY2021.

(PC7000). At the same time, we have commenced initiatives for 

Looking first at the progress of our priority initiatives up to 

responding to the rising global concern regarding climate 

FY2020, we have been accelerating the promotion of digital 

change, such as verification tests for electrified small and 

transformation at construction workplaces with our “Smart 

medium-sized hydraulic excavators and the development of 

Construction Digital Transformation” solution. Specifically, we 

electrified super-large dump trucks for mining applications. 

have been soliciting this solution’s ability to optimize customers’ 

Meanwhile, efforts to develop sustainable, cyclical businesses 

construction procedures while using the Smart Construction 

included promoting smart forestry and the mechanization of 

Retrofit Kit to endow conventional construction equipment with 

processes encompassing the planting, cultivating, and harvest-

ICT functionality in Japan. In the mining business, more than 350 

ing of trees in the forestry machinery business. FY2020 also saw 

AHS units were installed as of March 31, 2021. We are also 

the start of operations at a new remanufacturing factory in South 

State of Progress of Focused Activity Items and Challenges for the Next Term and Onward 

Three Growth Strategies

Examples of Activities 

• Launched “Smart Construction Digital Transformation” 
•  Started installation of Smart Construction Retrofit Kit for hydraulic excavators and application for 

mini excavators 

FY2020 
achievements 

• Achieved a total of 352 dump truck units operating under the Autonomous Haulage System (AHS) 
•  Succeeded in proof of concept verification test for remote operation of a large-scale ICT 

1.  Value Creation by 

bulldozer for mining using commercial 5G 

Means of  

Innovation 

•  Started a joint proof of concept verification test for electrification of small- to mid-sized 

construction equipment 

Challenges for 
the Next Term 
and Onward 

FY2020 
achievements 

•  Promote market expansion and global launch of “Smart Construction Digital Transformation” 

solution

• Develop a new open technology platform for mining 
• Develop technologies for automation, autonomous operation, electrification, and remote control 

•  Commercialized the product models under development aimed at complying with 

regulations, increasing product capabilities, and being the “DANTOTSU No. 1 in Asia”

•  Expanded the forest machinery business (efforts into silviculture growing and cultivating 

forest crops and smart forestry)

•  Introduced the new FE25-2 and FE30-2 models of electric forklift trucks
•  Developed and launched manufacturing equipment for electric vehicle (EV) batteries

Challenges for 
the Next Term 
and Onward 

•  Improve the market position of the hard rock mining business 
•  Build a new business model using next-generation Komtrax
•  Continue to promote value chain reforms 
•  Reform the industrial machinery business (expansion of synergy with the construction 

equipment business and growth by capitalizing on core technologies) 

2.  Growth Strategies 

Based on Business 

Reform

3.  Structural Reforms 

for Growth 

FY2020 
achievements 

• Selected for “DX Grand Prix 2020” 
• Constructed a new remanufacturing plant in South Africa to strengthen value chain operations 
• Started construction of new seal ring factory at Himi Plant  

Challenges for 
the Next Term 
and Onward 

• Promote work process reforms using ICT and IoT 
• Promote next-generation plants and plants with zero impact on the planet and workers 

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Africa as part of our remanufacturing (“Reman”) business, another 

awarded the Company with A ratings for both climate change 

sustainable, circular business. In our underground soft rock 

and water risks. FY2021 will be the final year of the mid-term 

mining business, we sold unprofitable product lines and reorga-

management plan, and we will thus be steadily yet boldly advanc-

nized our production network to optimize production capacity as 

ing the priority measures defined for the plan’s three growth 

part of our structural reforms.

strategies with the aim of developing a corporate constitution 

In regard to environmental, social, and governance (ESG) 

that is able to withstand the changes in market demand. We will 

initiatives, smooth progress was made in measures for accom-

do this while prioritizing measures by examining the cost perfor-

plishing our CO2 emissions reduction and renewable energy use 

mance and strategic value of each measure.

targets. These efforts led to the selection of Komatsu for inclu-

sion in the Dow Jones Sustainability Indices. In addition, CDP 

Further Growth and Overseas Expansion Driven by Smart Construction 
and Partnerships

Smart Construction was launched in 2015 as a solution for 

thereby realizing drastic improvement in the safety, productivity, 

addressing social issues such as those related to the aging of 

and environmental performance of the entire workplace.

operators and labor shortfalls in Japan. This solution gave rise to 

Seeking to further accelerate this steady evolution in Smart 

a solutions business aimed at drastically improving workplace 

Construction, we reached an agreement in April 2021 to estab-

productivity by organically linking entire workplaces through ICT.

lish a joint venture company named EARTHBRAIN Ltd. together 

  Moreover, Komatsu launched “Smart Construction Digital 

with NTT DOCOMO, INC., Sony Semiconductor Solutions 

Transformation,” a solution comprising four new IoT devices and 

Corporation, and Nomura Research Institute, Ltd.

eight new applications, in April 2020. While the previous version 

EARTHBRAIN also looks to facilitate the further growth of 

of Smart Construction only digitized part of the construction 

Smart Construction by accelerating its deployment in the princi-

process (“vertical digitization”), these new IoT devices and appli-

pal overseas markets of Europe, the Americas, and Australia.

cations will allow for digitization of the entire process (“horizontal 

digitization”). This will enable workplace operations to be opti-

mized by synchronizing the real workplace with its digital twin, 

Identification of material issues (materiality) for the future based on input from a 
wide range of stakeholders 

In light of the massive changes seen in the operating environ-

developments such as the COVID-19 pandemic; and human 

ment, Komatsu revised its material issues for the first time in a 

rights issues. Environmental and energy issues are also a top 

decade to clarify the priorities it should emphasize in pursuing 

priority, meaning that sustainability, climate change, and decar-

sustainable growth over the next century. 

bonization will be a key focus going forward. The move toward 

The need to develop low-carbon and zero-emissions prod-

carbon neutrality is accelerating on a global scale. Japan as well 

ucts is much greater than it was 10 years ago. Evolving corpo-

has announced its goal of realizing a decarbonized society by 

rate governance systems and accommodating diversity have 

achieving a state of carbon neutrality by 2050. Komatsu will 

also become more important. At the same time, we are pressed 

carefully consider its approach toward tying carbon neutrality 

to address issues in areas where global trends have changed 

initiatives to business growth, or, in other words, how it will 

significantly in comparison to the projections of the mid-term 

achieve sustainable growth by generating a positive cycle of 

management plan. Examples of such issues include economic 

resolving ESG issues and improving earnings as described in the 

sanctions and trade friction, such as those arising out of the 

mid-term management plan. 

conflict between the United States and China; risks of 

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Komatsu’s Long-Term Vision forwards Achieving Carbon Neutrality in 2050

Under the current mid-term management plan, Komatsu has 

be advancing technology and other development projects in 

defined the targets of reducing CO2 emissions by 50% com-

preparation for the commercialization of such equipment.

pared with 2010 and of raising the ratio of renewable energy use 

In addition to products, we are also looking to contribute to 

to 50% by 2030. These targets are to be accomplished using 

carbon neutrality through solutions like Smart Construction and 

equipment that improves productivity, conserves energy, and 

AHS that help realize massive improvements in the productivity 

reduces environmental impacts at production sites and solutions 

of, and subsequently reductions in the CO2 emissions from, cus-

for increasing the productivity of customer workplace. Efforts to 

tomer workplaces.

accomplish these targets are moving forward smoothly.

Another focus will be the forestry machinery business. 

The technical hurdle needing to be cleared in order for 

Komatsu aims to develop this business into a cyclical business 

Komatsu to work toward the long-term target of achieving 

that underpins forestry. To this end, we are promoting smart 

carbon neutrality by 2050 is massive. At the same time, electri-

forestry, which entails using machinery and ICT for processes 

fied equipment is a market that will not be truly viable until further 

encompassing the planting, cultivating, and harvesting of trees. 

down the line, and there are some emerging countries that have 

Such machinery includes logging machines as well as machines 

not introduced exhaust gas regulations. However, carbon neu-

that flatten logged land and machines that automatically plant 

trality initiatives are accelerating centered on developed coun-

trees on the flattened land. Moreover, achieving carbon neutrality 

tries, and it is likely that needs related to carbon neutrality will 

by 2050 requires that we focus both on reducing CO2 emissions 

arise in strategic markets* in the future. Accordingly, it is crucial 

and on absorbing the CO2 that is emitted. For this reason, 

for us to develop a clear technology roadmap for working toward 

Komatsu’s forestry machinery business has significant potential 

carbon neutrality.

to contribute to society by supporting and accelerating the 

In terms of products, we have made consistent efforts to 

forest regeneration cycle. The forestry machinery market is cur-

reduce fuel consumption and improve efficiency. Going forward, 

rently growing by about 3% a year, and we therefore believe that 

however, it will be important to augment these efforts by working 

our forestry machinery business presents significant potential for 

to electrify and automate equipment. Komatsu has already had 

future growth.

success in developing equipment with reduced environmental 

*  Positioning of markets by the Komatsu Group:  

impacts, including mid-sized hybrid hydraulic excavators and 

diesel–electric super-large wheel loaders and dump trucks, and 

we look to further build upon these technologies going forward. 

At the same time, we anticipate that there will be a need to 

develop equipment that is able to accommodate any drive 

source, including fuel cells and hydrogen engines, in the future. 

Accordingly, an important challenge over the next three years will 

Traditional markets: Japan, North America, Europe  
Strategic markets: China, Latin America, Asia, Oceania, Africa, Middle East, CIS 

For more information on Komatsu’s carbon neu-
trality initiatives, please refer to Special Feature : 
Komatsu’s Vision for the Workplace of the Future 
(page 26).

Creation of Ideal Workplaces Together with Stakeholders over the Next Century 

Over the next century, Komatsu will continue to commit to quality 

Financial Disclosures, and other initiatives as we work to fulfill 

and reliability, as it has done over the past century. Seeking to 

our obligations to society and the environment as a global 

create ideal workplaces, we will generate new value through  

company. I continue to thank all of our stakeholders and ask for 

manufacturing and technological innovation to help shape a 

your ongoing support. 

future where people, businesses, and our planet thrive together. 

This is the approach we will take in accomplishing our ultimate 

goal: achieving sustainable growth together with all of our 

stakeholders. 

  We will also proactively participate in the United Nations 

Global Compact, the World Business Council for Sustainable 

Development, the Task Force on Climate-related 

Hiroyuki Ogawa
President and Chief Executive Officer

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Online Meetings with Individual Shareholders (Japanese only)

In the past, Komatsu has held briefings in locations across Japan as venues through which it can explain the circumstances 

surrounding the Company and its future course directly to shareholders. In FY2020, however, these briefings took place online 

for the purpose of preventing the spread of COVID-19. In FY2021, we plan to hold an online meeting with shareholders as 

detailed below. At this meeting, members of senior management will provide an overview of the Komatsu Group and discuss the 

progress of our mid-term management plan as well as the Company’s interim financial outlook and full-year financial outlook. 

Details of FY2021 Online Meeting with Individual Shareholders (Plan)

Time and Date

7 pm–8 pm(JST), December 14, 2021 (Tuesday)

The viewing website and viewing methods will be described in the interim business reports scheduled for 

Method

distribution in early December 2021 (in Japanese only) and the Shareholder Events section of our corporate 

website (in Japanese only). The briefing will be viewable from computers, smartphones, and tablets.

Attendance 

Requirements

Open to shareholders of the Company as of September 30, 2021

1.  Explanation of mid-term management plan progress, interim financial results, and full-year financial 

Agenda

outlook

2. Question and answer session

* The meeting will be held only in Japanese. The materials in English will be posted on Komatsu's corporate website after the meeting. Please visit our website at Interview with the 
President section of Investor Relations.

Reference 

FY2020 Online meeting with individual shareholders 

Presenters
Hiroyuki Ogawa, President and Chief Executive Officer

Takeshi Horikoshi, Senior Executive Officer and CFO

Web

For videos and materials from the FY2020 online shareholder briefing, please refer to the Shareholder Events section of our corporate website  
(in Japanese only).

https://www.komatsu.jp/ja/ir/shareholder/event

Video Interviews with the President

Web

Videos of interviews with President Hiroyuki Ogawa have been made available on Komatsu’s corporate website covering topics including Komatsu’s strengths,  
future outlook, and mid-term management plan progress.

https://www.komatsu.jp/en/ir/library/interview-movie

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A Century of Creating the Workplaces of the FutureTop Management’s Views on Komatsu’s Management Issues and Strategies for the Next CenturyEvolution of Business Model for Creating the Workplaces of the FutureResolution of ESG Issues through Growth StrategiesCorporate ProfileTop Management’s Views on Komatsu’s Management Issues and Strategies for the Next Century

Message from CFO

Takeshi Horikoshi
Director and Senior Executive Officer 
CFO

Komatsu was born in Ishikawa Prefecture, Japan in 1921. Over the 

predecessors navigated these changes by building foundations for 

century that followed, Komatsu has grown into a global company 

financial and capital strategies that remain viable even today. 

targeting net sales of ¥3 trillion and overseeing a corporate group 

Komatsu’s resilience to maintain a certain performance in the current 

comprising 254 other companies (212 consolidated subsidiaries and 

challenging operating environment caused by the COVID-19 pan-

42 affiliated companies accounted for by the equity method) as of 

demic is thanks to our predecessors. Let me express the sincere 

March 31, 2021.

appreciation I feel for the efforts of our predecessors as I explain 

The Company’s operating environment has continued to trans-

some of the innovative practices they introduced.

form over the years, and our accounting and finance department 

1.  Transformation of Business and Response of Accounting and Finance 

Departments

(1)  Business Strategies Leading to Selection and 

within the Company who suggested that we scale back construction 

Concentration

equipment operations to the point of half of total net sales. The 

Today, more than 80% of Komatsu’s net sales come from overseas. 

concept of a conglomerate discount did not exist at the time, and 

However, this was not always the case; up until the 1960s the major-

Komatsu was thus driven to develop new businesses and diversify its 

ity of sales were generated in Japan. It was in the 1970s that we 

operations in the same manner as other companies in Japan.

began our full-fledged expansion into overseas markets. At this time, 

  We changed course after the turn of the century, moving away 

Komatsu took the approach of engaging in M&A activities while 

from the diversification of our business to instead practice selective 

honing its technologies for serving these markets to bolster its prod-

focus. Komatsu thus began concentrating management resources 

uct lineup and reinforce the foundations for its export businesses. 

on its construction, mining, and utility equipment business as well as 

Initially, overseas sales were mainly composed of exports from 

on the industrial machinery and others business that it had continued 

Japan. However, we began ramping up local production in overseas 

since its founding and in which it could expect synergies with the 

markets in the 1980s in order to accommodate the growth of over-

aforementioned construction, mining, and utility equipment business. 

seas demand and account for the rising value of the yen. In the late 

There were three reasons behind this change in strategy. The first 

1990s, when we were augmenting our global distributor network, 

was the fact that we recorded the first operating loss in FY2001 

overseas sales completely surpassed domestic sales.

since our founding. The second was that the concepts of cost of 

In the 1990s, demand grew stagnant in our traditional markets of 

capital and return on equity (ROE) were starting to become main-

Japan, the United States, and Europe as these markets matured. This 

stream. The third was that Komatsu’s electronics business began to 

trend gave rise to a widespread belief that growth could not be antici-

place significant stress on the Company’s management in the late 

pated in the construction equipment market. In fact, there were many 

1990s. Maintaining and pursuing growth in the electronics business 

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required massive investments, in amounts that accounted for the 

funds from overseas markets. Furthermore, we have established the 

majority of capital investments in any given year, despite the business 

American depositary receipt program for convertible corporate 

itself not even generating 10% of total net sales. Based on a careful 

bonds issued in the United States in 1967, and this program contin-

examination, the decision was reached to implement structural 
reforms that entailed the gradual sale of Komatsu Construction 
Co.,Ltd, Advanced Silicon Materials LLC, Komatsu Electronic Metal Co., 

ues to contribute to improved convenience for overseas investors 

and increased recognition for the Company even today. In terms of 

tax, Komatsu began examining advance pricing agreements (APAs)—

Ltd., and outdoor power equipment business of Komatsu Zenoah Co. 

ahead-of-time tax payment agreements based on appropriate trans-

and so on.

fer pricing methodology—in conjunction with an increase in 

Throughout this process, Komatsu’s accounting and finance 

investment in a joint venture company (currently, Komatsu America 

departments acted in accordance with the Company’s business 

Corp., a wholly owned subsidiary), established in 1988 with Dresser 

strategies. For example, the Company began disclosing consolidated 

Industries, Inc., of the United States. We reached our first APA 

financial statements based on generally accepted accounting prin-

between Japan and the United States in 1996, and then proceeded 

ciples from the United States in 1963 with the goal of procuring 

to expand the scope for which these agreements were used to include 

History of Komatsu’s Business Strategies and Earnings and Performance Management

 ■ Domestic sales ■  Overseas sales  

■ Operating income ratio ■ Exchange rate

1971
Smithsonian Agreement

1985
Plaza Agreement

Fixed exchange rate system 
(¥360 to USD1)

1973
Floating exchange rate system

(¥/USD) 
360

240

120

0

FY2001
First operating loss 
since founding

(%)
20

15

10

5

0

–5

-10

1970
1970

Centered on Japan

Expansion of Exports

1980
1980

1990
1990

Expansion of overseas 
production

2000
2000

2010
2010

2020
2020

(FY)

Diversification

Selective Focus and Global Consolidated Management

(Billions of yen)

3,000

2,000

1,000

0

1960
1960

Business  
strategies

Managerial accounting based on full-cost accounting

Managerial accounting based on direct-cost accounting

Earnings management

Performance management

ROE

ROIC

Borrowing limit management, net debt-to-equity ratio

Growth
Profitability

Efficiency

Financial 
position

countries such as Australia and Belgium. Eventually, these APAs come to 

operation management system as a standard feature on the Komatsu 

account for around half of the Company’s overseas sales on a non-

products that serve as collateral for our retail finance products. Today, 

consolidated basis.

we work to safekeep our credits by taking advantage of our strengths, 

The retail finance business was separated from the construction, 

Komtrax technologies (location information, operating status informa-

mining, and utility equipment segment in 2016, making for the 

tion, engine locks etc.), and the retail finance business plays a role of 

Company’s current three business segments. In the retail finance 

promoting sales of construction and mining equipment. 

business, we provide financial products for the users of Komatsu 

products. This business dates back to 1988, when we established a 

(2)  Improvement of Corporate Value through 

joint venture with Dresser Industries, Inc. At this time, we also incorpo-

Structural Reforms

rated into the Group a retail finance company under the control of 

When undertaking business reorganizations and M&A activities in 

Dresser Industries, Inc. (currently, Komatsu Financial Limited 

accordance with our policy of selective focus, we have always 

Partnership). We were cautious in expanding our retail finance busi-

emphasized creating beneficial situations for sellers and purchasers 

ness up until the early 2000s. However, we began developing this 

as well as for the employees who would be relocated as a result of 

business in countries outside of the United States in 2004 in conjunc-

the transaction in question.

tion with the introduction of the Komtrax construction equipment 

Potential M&A transactions are examined by looking at the 

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importance to business strategies and comparing return on invest-

results. Komatsu currently boasts net sales surpassing ¥2 trillion. 

ment (ROI) and weighted average cost of capital (WACC) to make a 

Organic growth was a major part of this accomplishment, but we 

decision of investment. Furthermore, we focus on compatibility with 

cannot deny the significant contributions from M&A activities. As part 

the culture of the acquired company to better integrate processes 

of post-merger integration, we work to ensure that the anticipated 

and facilitate a sense of cohesion. After closing the acquisitions, we 

synergies are realized and that a sense of cohesion is achieved. It is 

regularly monitor their contributions to improving our group-wide 

therefore not uncommon for the employees not to know the fact of 

corporate value as we compare ROI and WACC of the acquired com-

the acquisition after several years.

panies, and check on synergy effects on consolidated business 

2. Enhancement of Financial and Capital Strategies

(1) Profitability and Efficiency Policies
Under the current mid-term management plan, Komatsu has defined 

managerial accounting practices, in which unit costs vary by produc-

tion volume, to incorporate the direct-cost accounting practices used 

four consolidated performance targets for growth (sales growth rate), 

overseas, in which costs are calculated centered on variable costs. 

profitability (operating income ratio), efficiency (ROE), and financial 

Accordingly, new managerial accounting practices were implemented 

position (net debt-to-equity ratio). The process of trial and error that 

in 2002, in which definition of variable costs and fixed costs have been 

has brought us to where we are today is intrinsically linked to the M&A 

standardized on a global basis. This change allowed us to respond to 

activities described in the “Transformation of Business and Response 

fluctuations in demand (sales) through swift action. These standards 

of Accounting and Finance Departments” section above.

were also incredibly simple and easy to understand for overseas 

Through the acquisitions of overseas companies conducted after 

employees, and, since their introduction, the separation of costs from 

the 1970s, together with technologies and other assets, Komatsu 

growth has become the foundation for Komatsu’s cost management 

absorbed overseas managerial accounting practices that differed from 

approach. With these standards, we have been able to entrench 

the full-cost accounting practices traditionally used in Japan. A sharp 

throughout the Group a policy of reducing costs while conducting 

drop in sales after the 1997 Asian financial crisis made us recognize 

growth investments and thereby curbing increases in fixed costs even 

our weakness, ratio of selling, general and administrative (SG&A) 

as sales rise.

expenses to sales, that was behind our rivals and eventually led to an 

Next, I would like to talk about how we manage the performance 

operating loss in FY2001. This weakness made structural reforms for 

of subsidiaries. Komatsu is a manufacturer of construction and 

cutting fixed costs, through means such as reducing the number of 

mining equipment and industrial machinery, and it thus has a multi-

subsidiaries, a pressing task. As the Company shifted toward selective 

faceted business model encompassing development, manufactur-

focus in its business strategies, we reviewed our traditional full-cost 

ing, sales, and retail finance. Accordingly, ROE, an indicator that 

Performance Management KPIs

Comprehensive KPIs for managing consolidated performance
(Mid-term management plan targets)

KPIs for management of subsidiaries with vari-
ous business models (Financial leverage components 
covered by management of borrowing limits)

Net income attributable to 
Komatsu Ltd. ÷ Net sales

Operating income ÷ Net sales

ROE

Profitability

ROIC

Net income attributable to 
 Komatsu Ltd.

Shareholders’ equity

•  Separation of costs from growth
• Exhaustive fixed cost management

Operating income

Invested capital (= Working capital + Tangible fixed assets)

Net sales ÷ Total assets

Net sales ÷ Invested capital

Asset Efficiency

•  Working capital: Inventory/receivable turnover periods (slow-moving inventories, overdue receivables)
• Tangible fixed assets: Assessment of investment

Net sales ÷ Shareholders’ 
equity

Financial 
Leverage

• Consolidated-basis optimization of fund procurement
• Management of net debt-to-equity ratio based on business characteristics

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comprehensively accounts for profitability, asset efficiency, and 

interest rate fluctuations.

financial leverage, is used for consolidated basis management. 

To address funding risks, we seek to reliably procure funds by 

However, trying to apply ROE as a management indicator for each 

securing diverse funding sources and maintaining balanced distribu-

subsidiary would lead to inequity as capital levels can be different 

tions of direct and indirect, short-term and long-term, and variable 

based on factors such as differences in business models and legisla-

interest rate and fixed interest rate borrowings. The Company has 

tive environments in the countries where subsidiaries are located. In 

also implemented a global cash management system that links 

addition, the construction and mining equipment business is highly 

Japan and other countries of operation to complement regional-

volatile, making effective management of receivables and inventory 

basis funding activities and improve consolidated funding efficiency 

assets imperative. Based on these considerations, we have been 

under normal circumstances while also serving as a safety net by 

using ROIC for internal management purposes since 2017 to com-

allowing funds to be distributed to overseas subsidiaries from the 

plement prior profitability management practices. Operating income 

head office in Japan in emergency circumstances.

is used as the numerator when calculating ROIC while the total of 

  We believe it is important to maintain a sound financial position in 

working capital and tangible fixed assets, which represents how 

order for us to achieve sustainable growth while being free from 

invested capital is utilized, is used as the denominator. Defining ROIC 

changes in market demand. The net debt-to-equity ratio is monitored 

in this manner allows us to provide timely feedback to the divisions 

as an indicator of financial soundness on a consolidated basis while 

responsible for investments with regard to issues and the extent of 

borrowing limits and financial benchmarks are set and managed on 

improvement. Each subsidiary reports graphs indicating changes in 

an individual-subsidiary level. On March 31, 2021, the consolidated 

ROIC on a monthly basis to track their conditions.

net debt-to-equity ratio was 0.35. This ratio is 3.69 when looking at 

Inventory assets are accounted for ROIC, and maintaining an 

the retail finance business alone, but this level is still within the prede-

appropriate level of inventories requires coordination between sales 

termined acceptable range for leverage. We are working to mitigate 

and production divisions. Komatsu has therefore developed a culture 

foreign exchange rate and interest rate fluctuation risks by matching 

of mutual coordination and check between sales and production 

lending and funding currencies and interest rates and periods. At the 

divisions, and HANSEI, a coined word from the initials of sales (Han-

same time, we are utilizing the aforementioned Komtrax technologies 

bai) and production (Sei-san) in Japanese, has long been familiar in 

to safekeep our credits.

Komatsu. As a result of coordinated efforts between sales and pro-

Furthermore, the Company thoroughly enforces risk manage-

duction divisions, we have in place global HANSEI operation centers 

ment policies across the Group. We therefore do not utilize schemes 

exactly for the purpose of advancing improvement activities targeting 

only for the purpose of minimizing tax payments in global operations 

both of these areas. Specifically, a center for equipments was estab-

(appropriate taxes are to be paid based on our business), nor do we 

lished at Osaka Plant in April 2011 and a center for parts was set up 

maintain cash holdings at branches and sites (to eliminate compli-

at Oyama Plant in July 2015, where we are increasing the accuracy of 

ance risks) nor holding shares in listed companies (to mitigate stock 

demand projections and sharing information in an integrated manner 

price fluctuation risks).

to maintain appropriate inventory levels on a global basis while pre-

venting loss in sales opportunities.

(3)  Group-Wide Dissemination of Financial and 

In this manner, one of Komatsu’s strengths is its ability to create 

Capital Strategies

and expand free cash flow from the perspectives of both profitability 

Komatsu has proceeded to accelerate its growth through M&A activi-

improvements (separation of costs from growth) and efficiency 

ties. However, we did not initially have a clear policy for shareholding 

improvements (inventory management).

structure. It was therefore not uncommon situation that subsidiaries 

were investing in companies in respective region where Japanese 

(2) Financial Position and Risk Management Policies
There were cases in which the head office would practice speculative 

headquarters also had investments, even as recently as the mid-

2000s. This changed in 2007, when we implemented a policy of 

asset management back in the days when production was centered 

consolidating investments in overseas Group companies within 

on Japan. However, we later put a stop to speculative financial activi-

regional headquarters for the purpose of more efficiently utilizing 

ties in conjunction with the globalization of our business, instead 

capital and strengthening governance. At that time, we appointed a 

choosing to focus on improving our financial position and hedging 

total of five regional headquarters, one for the Americas, including 

risks on a group-wide basis.

Latin America, one for Europe, one for China, one for Indonesia, and 

Our basic policy for managing foreign exchange rate and interest 

one for other parts of Asia. These five companies provided funding 

rate fluctuation risks is to apply natural hedges through ordinary opera-

and other back-office support in their respective regions while also 

tions. For example, manufacturing products in locations close to the 

furnishing a check function backed by investment. In the years that 

markets where they will be sold allows us to match sales and costs on a 

followed, Komatsu went on to acquire various global companies and 

currency basis , and procuring funds on a regional basis allows for such 

business, such as Partek Forest AB (currently, Komatsu Forest AB) 

currency matching with regard to assets and liabilities. For risks that 

and Joy Global Inc. (currently, Komatsu Mining Corp., that made it 

cannot be covered through natural hedges, we utilize financial products 

difficult for these five companies to cover the expanded business. 

(derivatives) for mitigating the impacts of foreign exchange rate and 

This development prompted us to redefine our regional holding 

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Shareholding Structure and Matrix Management 
–Performance management by responsible business division and shard services by regional headquarters–

Komatsu Ltd.

Regional 
headquarters
12 companies

North 
America
1 company

Latin  
America
2 companies

Europe/CIS
2 companies

China
1 company

Asia
3 companies

Oceania
1 company

Africa/Near 
and Middle 
East
2 companies

Regional 
subsidiaries

Acquired 
conglomerates

Head office

Head office

Oversight of worldwide 
Group companies by respec-
tive responsible business 
divisions of Komatsu Ltd.

Investment in subsidiaries: 
Consolidated by region, 
investment in conglomer-
ates by regional headquar-
ters in the same region as 
conglomerate head office

Horizonal axis: Ongoing 
oversight of acquired con-
glomerates by respective 
head office

Vertical axis: Enhancement of management streamlining through shared back-office 
support (compliance, legal affairs, finances, human resources, ICT, etc.) provided by 
regional headquarters

companies in 2019 to better match the actual circumstances of our 

three-year plan. Instead of numerical targets, we have therefore 

business, leading us to have the current 12 regional headquarters. To 

chosen to set the more abstract targets of achieving a growth rate 

manage the performance of this expanding scope of companies, the 

above the industry’s average for growth and the industry’s top level 

responsible business divisions of Komatsu Ltd. oversee companies 

for profitability and financial position.

belonging to their respective business areas. Meanwhile, the head 

The decision to set a target for growth (net sales growth rate) in 

office of acquired conglomerates are responsible for overseeing the 

the mid-term management plan is based on our strong commitment 

businesses of their worldwide subsidiaries while the 12 regional 

to continue growing through a combination of organic growth and 

headquarters manage funding on a regional basis and offer back-

inorganic growth by means of M&A activities. Growth rates are also 

office support. This setup makes for a matrix management approach.

indicators for measuring our position within the industry. Our growth 

Today, approximately 70% of Komatsu Group employees are 

target is aggressive and significant pressure on Komatsu’s manage-

working overseas. We have thus adopted globally standardized rules 

ment team, but this pressure is necessary to prevent us from falling 

and simplified management procedures for core financial and capital 

into a state of overall decline.

strategies, and these practices have been entrenched throughout 

The operating income ratio is also an important indicator for dem-

the Group via the aforementioned matrix. This approach is taken to 

onstrating the meaningfulness of a company. We have set a target for 

make our practices easier to understand for employees in operating 

this indicator based on our responsibility as the industry leader. In the 

divisions worldwide and to facilitate the integration and cohesion of 

late 1980s, Komatsu caused damage to its own market by becoming 

acquired companies and businesses.

involved in excessive price wars due to an overemphasis on its share 

in the domestic market. Based on this experience, we made the dif-

(4) Pursuit of Further Growth
Komatsu has not established numerical targets for growth, profitabil-

ficult decision to raise prices as we focused on our core business after 

recording an operating loss in FY2001. Combined with the aforemen-

ity, and financial position in its mid-term management plan. We had 

tioned cost management practices, this approach has enabled us to 

set such targets in the past. However, demand is incredibly volatile in 

improve our operating income ratio. Today, we emphasize profitability 

our business; in the mining equipment business, for example, 

when developing marketing strategies, whether these be for our tradi-

demand can fluctuate by nearly 30%. As a result, past numerical 

tional markets or for strategic markets.

targets have lost their meaning in the first year of the respective 

In our integrated reports, we have disclosed key performance 

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indicators (KPIs) linked to environmental, social, and governance 

opportunity for stakeholders to develop an understanding of 

(ESG) issues for the various projects for advancing the growth strate-

Komatsu and thus helped expand our investor base. Going forward, 

gies of the mid-term management plan (please see pages 38 and 

we will continue to examine the possibility of issuing green bonds 

39). These KPIs are a very viable tool for directly confirming the 

and other ESG-related bonds in conjunction with Companywide 

progress and benefits of these projects. In addition, the accounting 

initiatives for achieving carbon neutrality and electrifying equipment. 

and finance departments began aiding in the accomplishment of the 

We will also track financial indicators along with ESG and other KPIs 

targets for these KPIs through the issuance of Komatsu’s first green 

to achieve sustainable growth through a positive cycle of improving 

bonds in July 2020. The rising global concern for ESG factors is 

and stabilizing earnings and solving ESG issues.

impacting the financial market, specifically through stricter regula-

tions for sustainability-related disclosure by financial institutions and 

the need to implement and popularize ESG scoring frameworks. 

Amid this trend, the issuance of green bonds served as a new 

Item

Amount (millions of yen)

Use of Funds Procured through Green Bonds

Use of funds

Procurement amount (July 2020)

Use in FY2020

 Investment in rental equipment assets for popularizing ICT-intensive model

 Of which, refinancing

  Construction of energy-saving facilities and installation of biomass generation 

 facilities at domestic factories

 Of which, refinancing

Balance as of March 31, 2021

10,000

▲6,854

(▲4,137)

0

(▲2,717)

0

3,146

Two of allocated eligible projects have been in operation, technical center at Ibaraki Plant since October 2020 and test laboratory No.3 

at Oyama Plant since January 2021.

 Allocation of ¥10.0 billion worth of funds procured through green bonds to be completed within FY2021.

Technical center (at Ibaraki Plant)

Test laboratory No.3 (at Oyama Plant)

Web

Details on green bonds are available on Komatsu’s corporate website.

https://komatsu.disclosure.site/en/themes/191

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A Century of Creating the Workplaces of the FutureTop Management’s Views on Komatsu’s Management Issues and Strategies for the Next CenturyEvolution of Business Model for Creating the Workplaces of the FutureResolution of ESG Issues through Growth StrategiesCorporate ProfileEvolution of Business Model for Creating the Workplaces of the Future

Special Feature: Komatsu’s Vision for the Workplace of the Future

Komatsu
future 
203X

Creating value through manufacturing 

and technology innovation to empower 

a sustainable future where people, busi-

nesses and our planet thrive together

Komatsu has released videos illustrating the safe, smart, 

clean, and highly productive workplaces of the future it 

aims to create. We hope you will take a look at these 

videos to see the workplaces we are working to create 

together with all stakeholders.

https://www.youtube.com/watch?v=-ikOXOy

Web

ZpH0&list=PLl09JNAS3JlEL7iTnOAM674O6

ZHKn6qZe&index=3

Formation of Komatsu GHG Alliance Together with Four Major Mining Companies

For the purpose of accelerating the reduction of greenhouse gas emissions from mining operations, Komatsu has founded the Komatsu 

GHG Alliance together with major mining companies that are also its customers. The founding members of the alliance are Rio Tinto plc, 

BHP Group Limited & Plc, National Copper Corporation of Chile (Codelco), and Boliden AB—global top-class, industry-leading mining 

companies. The alliance will serve as a framework for the co-creation of value with customers through which we will accelerate the 

development of a power agnostic concept truck that can run on a variety of power sources.

Founding Members of Komatsu GHG Alliance

Name

Head Office

Komatsu

Tokyo, Japan

Rio Tinto plc

London, United Kingdom

BHP Group Limited 
& Plc

Melbourne, Australia

National Copper 
Corporation of 
Chile

Santiago, Chile

Boliden AB

Stockholm, Sweden

Power agnostic development truck undergoing testing at test site (Arizona, United States)

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Collaboration with Partners for Accelerating the Creation  

of the Workplaces of the Future
Komatsu is collaborating with partners that share its values to accelerate 

the creation of the workplaces of the future.

Utilization of NTT DOCOMO’s 5G Service

Komatsu’s First Time Achieving Continuous Discharge of Soil by Improving 
Automatic Loading Control as well as Remotely Switching to Multiple 
Construction Equipment Units in Operation

PC200i-11 hydraulic excavator being 
operated remotely from control pod 
(Ishikawa Prefecture)

Web

Please refer to the following video for a demonstration of the 
automation and remote operation technologies.

https://www.youtube.com/watch?v=S2me-S4G0PE

Komatsu Field Test Department linked 
through 5G services (Oita Prefecture)

In its pursuit of the commercialization of construction and mining equipment automa-
tion and remote-control technologies, Komatsu has succeeded in verification tests of 
an automation technology that achieved the continuous discharge of soil by means of 
automatic loading control as well as remote control technology that enabled remotely 
switching to multiple units in operation via 5G services provided by NTT DOCOMO, INC.

Collaboration with Proterra of the United States

Start of Proof of Concept Tests for Electrification of Small and Mid-Sized 
Hydraulic Excavators
Komatsu has signed a collaboration agreement with Proterra Inc. of the United States, 
to receive the supply of Proterra’s lithium battery systems with the aim of electrifying 
its small and mid-sized hydraulic excavators (for developing battery-powered con-
struction equipment). Proterra is a leader in commercial vehicle electrification tech-
nologies that delivers battery systems and electrification solutions to help heavy-duty 
and commercial vehicle manufacturers around the world electrify their vehicles. 
Komatsu plans to advance proof of concept tests starting in 2021 and move forward 
with the development of battery systems suited to small and mid-sized hydraulic 
excavators, which have higher output requirements, with the goal of commencing 
mass production sometime between 2023 and 2024. Based on this agreement, 
Komatsu will receive high-performance batteries and peripherals that Proterra has 
developed with its state-of-the art technology accumulated over its years of operation 
as a manufacturer of electric transit vehicles while also collaborating with this com-
pany as one of its strategic partners of joint proof of concept tests.

Commencement of Joint Development with Honda Motor

Development of Micro Electric Excavators Powered by Swappable Honda 
Mobile Power Pack Batteries and Establishment of Battery-Sharing System for 
Civil Engineering and Construction Industries
Komatsu has concluded a basic joint-development agreement with Honda Motor Co., 
Ltd., aimed at electrifying its micro excavators (less than one-ton class) with swap-
pable Honda Mobile Power Pack batteries, and establishing a battery-sharing system 
that enables mutual use of Honda Mobile Power Packs among different construction 
equipment and other equipment for the civil engineering and construction industries. 
Under this agreement, the two parties will work to electrify Komatsu’s PC01 micro 
excavator by equipping it with Honda Mobile Power Packs and an electrified power unit 
(eGX). The PC01 micro excavator is commonly used very close to people, trees, and 
flowers for pipe-laying work, gardening, agriculture, livestock, and other applications. 
Komatsu is working to launch the PC01 micro electric excavator by the end of FY2021.
*  Honda Mobile Power Pack and eGX are registered trademarks of Honda Motor Co., Ltd.

Conceptual image of electric excavator

PC01 micro electric excavator (prototype) 
powered by the Honda Mobile Power Pack

Honda Mobile Power Pack

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Special Feature: Komatsu’s Vision for the Workplace of the Future

Pursuit of 2050 Carbon Neutrality

Komatsu’s mid-term management plan, which has FY2021 as its final year, puts forth the targets of reducing CO2 

emissions by 50% from the level in 2010 and increasing the rate of renewable energy use to 50%, both of which 

are to be achieved by 2030.

Continuing down the path of these goals, Komatsu has decided to pursue carbon neutrality by 2050 to capital-

ize on the future business opportunities that this pursuit will create. Specifically, the prominent trend toward a 

carbon-free society itself has been positioned as a business opportunity, and we aim to realize DANTOTSU Value 

(a positive cycle of resolving ESG 

issues and improving earnings through 

the creation of value for customers) by 

taking advantage of this opportunity.

CO2 emissions

Mid-Term Management 
Plan Targets 2030

50% reduction (from 2010)

Rate of renewable energy usage

50%

2050
Carbon neutral
Virtually Zero

100%

CO2 Emissions Across the Supply Chain for Komatsu Products

Komatsu calculates CO2 emissions across the supply chain for its products on an annual basis in accordance with the guidelines of 
Japan’s Ministry of the Environment.

The most significant source of CO2 emissions from across the supply chain was product use (Scope 3, Category 11), which accounted 

for roughly 90% of total emissions, while emissions from corporate activities (Scope 1 and Scope 2) only represented 2% of all emissions.

Breakdown of CO2 Emissions Across  
the Supply Chain

Komatsu
Scope 1+2

Raw  
materials
Scope 3, 
Category 1

Product  
use
Scope 3,  
Category 11

22 million 
t-CO2
(FY2020)

Komatsu’s Carbon Neutrality Initiatives

Scope 1:

Scope 2:

Scope 3:

  Direct greenhouse gas emissions from business operator (fuel combustion,  
industrial processes)

Indirect greenhouse gas emissions from use of electricity, heat, and steam 
supplied by other companies

Indirect greenhouse gas emissions not accounted for by Scope 1 or Scope 2 
(emissions from other companies related to a business operator’s activities)
Scope 3 is divided into 15 categories including Category 11: Use of sold products. 
Category 11 includes the total expected lifetime emissions from all products sold in 
the reporting year.

Komatsu’s carbon neutrality initiatives will not be limited to cutting emissions from its bases (Scope 1 and Scope 2) and from the use of its 
products (Scope 3, Category 11). Rather, we are broadening the focus of our initiatives to target customer workplaces in their entirety. With this 
focus, we will seek to reduce CO2 emissions from society by evolving our Smart Construction solution and otherwise optimizing customer 
workplace.
  We have also positioned our forestry machinery business, which supports a sustainable forest management cycle of planting, culti-
vating, and harvesting, as well as our remanufacturing (Reman) operations, which entail the restoration and reuse of components, as 
cyclical businesses that contribute to reductions in CO2 emissions from society. Accordingly, these businesses will be strengthened as 
part of our carbon neutrality initiatives.

Mid-Term Management Plan Target

50% reduction in CO2 
emissions*

Safe, highly productive,  
smart and clean workplaces of 
the future

(%)
100

50

Carbon neutral
Net zero emissions

2010

2030

2050

(Year)

Komatsu’s Initiatives

Pursuit of carbon neutrality at Komatsu production bases

Development of products that reduce environmental impacts 
(product improvements)

Provision of solutions that improve customer workplaces 
(process improvements)

Reduction of CO2 emissions through forestry  
machinery business

Reduction of CO2 emissions through Reman operations

Identify business opportunities associated with carbon neutrality to drive Komatsu’s growth strategies

*Calculation Policies and Assumptions for CO2 Emissions Reduction Target of Mid-Term Management Plan

Mid-Term Target for 2030

50% reduction in CO2 

emissions from 2010

Emissions from production 

Annual per internal production value emissions calculated using all energy consumed by production bases in the reporting year

Emissions from product use  Annual per work volume emissions calculated based on products sold in the reporting year

Calculation Policies and Assumptions

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Pursuit of 2050 Carbon Neutrality

Scope 1

Scope 2

Carbon Neutrality at 
Komatsu Bases

01After achieving a 50% reduction in CO2 emissions from 2010 in 2030, we will work to achieve net zero CO2 emis-

sions (carbon neutrality) from our production activities by 2050. In addition, we will deploy the relevant technologies 

at material suppliers and other partners to help them also achieve carbon neutrality in their operations. 

In implementing its policies for carbon neutrality initiatives at production bases, Komatsu will prioritize energy 

conservation initiatives for reducing energy consumption through production technology innovation, then energy 

generation initiatives for producing renewable energy in-house, and lastly, purchases of renewable energy.

1

Energy 
Conservation

2

Energy 
Generation

•   Reduction of Energy Consumption through Exhaustive 

Productivity and Efficiency Improvements

 We will exhaustively reform and improve the efficiency of energy-

intensive processes, such as casting, forging, and heat treatment 

processes.

•  Upgrades to High-Efficiency Next-Generation Structures

 Whenever an aged structure built more than 50 years ago is replaced 
in the future, Komatsu will replace it with a zero emissions structure 

that uses sustainable energy.

•   Introduction of Cutting-Edge Renewable Energy Facilities  

(Solar Power, Biomass Power, and Others)

 Komatsu will embrace cutting-edge renewable energy facilities 

through means such as using lightweight, high-efficiency solar panels 

when installing solar power generation facilities to greatly increase 

per-area efficiency and generation capacity.

•   Effective Utilization of Generated Energy through High-Efficiency 

Storage Batteries
 The output of solar power and other renewable energy systems can 
vary greatly as a result of weather. For this reason, storage batteries 

are imperative to the reliable use of such systems. Komatsu is actively 

employing the latest storage battery technologies to ensure that it can 

utilize energy generation systems to the greatest extent possible.

3

Purchase of  
Green Power, LNG 
Gas, and Other 
Carbon Credits

•  Purchase of Green Power, LNG Gas, and Other Carbon Credits

 CO2 emissions that cannot be curbed through energy conservation 

and energy generation will be offset through the purchase of certified 

green power or carbon credits.

Rendering of next-generation melting 
furnace using superinsulation

New Komatsu Forest AB factory with roof covered 
in  solar  panels  (scheduled  to  be  completed  in 
August 2021 in Umeå, Sweden)

Biomass boiler at Ibaraki Plant

2050 Carbon Neutrality

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A Century of Creating the Workplaces of the FutureTop Management’s Views on Komatsu’s Management Issues and Strategies for the Next CenturyEvolution of Business Model for Creating the Workplaces of the FutureResolution of ESG Issues through Growth StrategiesCorporate Profile 
 
 
 
 
 
Evolution of Business Model for Creating the Workplaces of the Future

Special Feature: Komatsu’s Vision for the Workplace of the Future

Pursuit of 2050 Carbon Neutrality

Scope 3

Carbon Neutrality from 
Product Use

02

1

Two-Pronged Approach of Improvements in Products and Processes

Komatsu is adopting a two-pronged approach toward reducing the amounts of CO2 emitted during the use of its products. The 

first prong is improvements to products. Initiatives in this regard will include increasing the work efficiency of equipment, 

pursuing steadfast improvements in fuel efficiency, and transitioning from diesel and other internal combustion engines 

to cleaner power sources, including hybrid and electric engines and fuel cells. The second prong is improvements to pro-

cesses. Specifically, we look to lower CO2 emissions by optimizing customers’ workplace operations and processes in 

order to reduce the amount of equipment needed along with the operating times of this equipment.

Komatsu seeks to contribute to carbon neutrality, at both construction and mining workplaces, through a combination of 

efforts to reduce CO2 emissions by means of highly efficient equipment and measures for improving workplace 

efficiency via smart plans, instructions, and management.

Transition from Carbon Neutral 
to Carbon Negative

Smart plans, instructions, and 
management for all workplace 
processes

•  Higher environmental performance and productivity 

(products)

•  Optimization of operations across workplaces 

(processes)

Steadfast fuel efficiency 
improvements
Hybrid / Energy recovery 
systems
Smart Construction use rate
Smart Construction

Hybrid

Energy Efficiency 
Equipment
Low-Emissions Equipment

Level 5
Optimization of 
Processes

Level 4
Automation of 
Process Planning

Level 3
3-Dimensional 
Process Planning

Level 2
3-Dimensional 
Topographical Map

Level 1
3-Dimensional 
Design Data

P
r
o
c
e
s
s
e
s

(
I

m
p
r
o
v
e
m
e
n
t
o
f
E
f
f
i
c
e
n
c
y
t
h
r
o
u
g
h
o
u
t
A

i

l
l

l

W
o
r
k
p
a
c
e
P
r
o
c
e
s
s
e
s
)

Products (Improvement of Equipment Efficiency / Reduction of CO2 Emissions)

Conventional Processes

Level 1
Internal 
Combustion

Level 2
Energy Recovery

Level 3
Micro-Mix 
Hydrogen 
Combustion
Energy Recovery

Level 4
Full Electric
Plug-In/Battery

Level 5
Fuel Cells

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Pursuit of 2050 Carbon Neutrality

Scope 3

2

Development of Products That Reduce Environmental Impacts 
(Product Improvements)

The workplace conditions under which construction and mining equipment developed and produced by Komatsu is used can 

vary based on model and output. Accordingly, we are incorporating cutting-edge technologies to eliminate CO2 emissions from 

products by model and by output class. At the same time, we are sharing our roadmap for carbon neutrality with external devel-

opment partners and customers while making steady progress based on this map.

■  Hydrogen fuel, biofuel,  

e-fuel internal combustion

■ Fuel cells
■ Electric (battery/plug-in)
■  Hybrid
■  Diesel internal combustion

Halved CO2 
emissions in 2030
(50% reduction in CO2  

emissions from 2010)

Surface mining

On-site generation and hydrogen fuel

Underground mining

Protection of underground miners’ health

Extent of reduction from 2010

Urban civil engineering

Use of urban electricity infrastructure

Reductions from product 
improvements in 2050

Electrified equipment for reducing environmental impacts

General civil engineering

Reductions from process 
improvements in 2050

Carbon neutrality in 2050
(100% reduction in CO2 emissions from 2010)

2020

2025

2030

2035

 2040

2045

2050

Voice

Komatsu will create the safe, highly productive, smart and clean workplaces of the future to contribute to the 
realization of a carbon-neutral society.
Komatsu has declared its goal of achieving carbon neutrality by 2050 along with its commitment of halving the CO2 
emissions from product operation by 2030. In the past, we have achieved massive success in improving the fuel 
efficiency of our products by developing and producing major components in-house and combining these compo-

nents in an optimal manner. We also launched the world’s first hybrid hydraulic excavator for sale in 2008. We will continue to 
pursue such improvements to product fuel efficiency in the future. However, we also realize that achieving carbon neutrality will 
require us to go further to adopt new drive sources. Construction and mining equipment is used for a variety of applications and 
under a wide range of conditions, meaning that we need to select a power source that is ideal for each piece of equipment in 
order to meet customer expectations. We are currently ramping up development of products that use drive sources that do not 
emit CO2, like batteries and fuel cells. In this regard, we began offering rentals of the PC30E-5 electric mini excavator in Japan in 
April 2020. We have also announced plans for joint development of micro and mid-sized hydraulic excavators together with 
external partners, and we are committed to developing various models through mutually beneficial win-win relationships 
together with highly capable partners going forward. Komatsu is also examining the possibility of utilizing e-fuel and 
other new fuels that are compatible with conventional internal combustion engines. Another area being examined is 
hydrogen engines that use hydrogen as fuel. Meanwhile, we established the Electrified Equipment Development 
Center in April 2020. This center is playing a central role in efforts to develop electrified equipment.  

In addition, we are evolving solutions to improve efficiency at customer workplaces and consequently reduce 
CO2 emissions. For example, we provide solutions that utilize digital technologies to create a digital twin to be used 
for tracking workplace conditions and thereby optimizing workplace procedures. Moreover, we will apply automated 
operation, remote operation, and other sophisticated digital technologies to develop procedures that are more 
efficient than conventional procedures. These new procedures will be utilized to reduce the amount of personnel 
and equipment needed at workplaces while also shortening construction periods in order to achieve massive 
decreases in workplace CO2 emissions. In this manner, Komatsu is evolving products and solutions to create safe, 
highly-productive, smart and clean workplaces of the future in order to contribute to the realization of a 
 carbon-neutral society.

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Seiichi Fuchita
Senior Executive Officer
President, Development Division

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A Century of Creating the Workplaces of the FutureTop Management’s Views on Komatsu’s Management Issues and Strategies for the Next CenturyEvolution of Business Model for Creating the Workplaces of the FutureResolution of ESG Issues through Growth StrategiesCorporate Profile 
Evolution of Business Model for Creating the Workplaces of the Future

Special Feature: Komatsu’s Vision for the Workplace of the Future

Pursuit of 2050 Carbon Neutrality

3

Provision of Solutions That Improve Customer Workplaces 
(Process Improvements)

Smart Construction is a solution that contributes to the optimal deployment of construction equipment, dump trucks for trans-

porting dirt and materials, and all other equipment. This solution can be applied to Komatsu construction equipment as well as to 

that made by other companies. Optimizing all processes throughout a workplace makes it possible to reduce the amount 

of equipment needed, cut back on operating and idling time, and lower workloads, thereby contributing to reductions in 

fuel consumption and consequently CO2 emissions.

Web

Smart Construction promotional website (Japanese only):

https://smartconstruction.komatsu/

The “Smart Construction Digital Transformation” solution introduced in April 2020 expanded upon the partial digitization 

of construction processes achieved by the previous version of Smart Construction (“vertical digitization”) by allowing for 

digitization of all processes (“horizontal digitization”). This solution thus enables worksite operations to be optimized by 

synchronizing the actual workplace with its digital twin, thereby realizing drastic improvement in the safety, productivity, 

and environmental performance of the entire worksite.

Web

Please refer to the following video for more information on the “Smart Construction Digital Transformation”  
solution.

https://www.youtube.com/watch?v=S2me-S4G0PE&t=312s

Customer Construction Process

Surveying

Planning

Construction

Inspection

Traditional 
Analog Process

Digital 
Transformation 
(“DX”) Process

“Vertical digitization”: Digitization of individual construction processes (previous Smart Construction)

Drone 3D measurement / 
Visualization

Construction simulation / Digital 
task preparation

3D construction / Management with
ICT-intensive equipment and apps

Drone 3D finished landform 
inspection

l

S
o
u
t
i
o
n

“Horizontal digitization”: Digitization and connection of all processes to optimize entire construction process—the “digital transformation of construction”
(“Smart Construction Digital Transformation”)

In April 2021, Komatsu established EARTHBRAIN Ltd., a joint venture company, together 

with NTT DOCOMO, INC., Sony Semiconductor Solutions Corporation, and Nomura 

Research Institute, Ltd. EARTHBRAIN will be tasked with furthering the evolution of Smart 

Construction while also deploying this solution overseas. In addition, EARTHBRAIN will combine the insight, expertise, 

and technologies of its four owners through means such as providing services that impact all equipment and vehicles at 

construction worksites to create a next-generation Smart Construction solution that will accelerate the digital transfor-

mation of construction workplaces.

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Pursuit of 2050 Carbon Neutrality

03

Timber is a resource that is incredibly important for supporting 

people’s lives and industry. The forest resources from which timber is 

harvested have been maintained through a sustainable cycle of 

planting, cultivating, and harvesting by human hands.

At the same time, trees absorb CO2 from the atmosphere as part of 

their growth process, and it has been shown that younger, more rapidly 

growing trees absorb CO2 at higher rates than older trees. For this 

reason, harvesting trees that have grown to a certain extent and replac-

ing them with new trees is a process with the potential to limit global 

warming. By supporting forest management cycles as a cyclical busi-

ness, Komatsu aims to help mitigate global warming while contributing 

to the realization of a carbon-neutral society.

CO2 Emissions Reduction from 
Forestry Machinery Business

Introduction of New Tree  
Planting Products

Improvement in Productivity and 
Safety in Harvesting and Extracting

Planting

Harvesting

Planting

育

林

Sustainable 
Forestry

Harvesting
Harvesting

Cultivating
Cultivating

PC130F harvester
(forest machine 
based on hydraulic 
excavators)

D61EM-23M0  
automated tree  
planter

Komatsu is working to mechanize forestry operation processing, 

including planting, cultivating, and harvesting trees, to contribute to 

Land preparation

D85EX subsoiling machine

Extracting

Forwarder 895
Forest forwarder usable on slopes

sustainable forestry. In the realm of planting, we have developed 

subsoiling machines and automated tree planters based on our 

bulldozers, and we are currently supplying these machines to the Brazilian 

market. These machines have transformed the process of planting trees, 

which had previously been performed by people under the heat of the 

Web

Please refer to the following video for an illustration of the 
D61EM automated tree planter in operation, which was 
introduced into the Brazilian market:

https://www.youtube.com/watch?v=00FNm4-gqwo

blazing sun, making it possible to plant 900 trees in one hour with exceptional speed and precision.

Komatsu is also promoting smart forestry, which entails digitally linking all forestry processes. In our smart forestry approach, we look to 

contribute to safe and highly productive forestry by supplying solutions that, for example, use drones to measure forest density and tree height and 

thereby make it possible to perform forestry procedures merely by inputting into machines such information as the lengths of timber and the type 

of trees required by the market.

Pursuit of 2050 Carbon Neutrality

04Komatsu Group is engaged in global remanufacturing (“Reman”) operations in 

which it restores the engine and transmission components collected during 

regular replacements to the same status as if they were new so that these 

CO2 Reductions through 
Reman Operations

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on the principles of the 3Rs (reduce, reuse, and recycle) as they help cut back on waste by restoring and reusing components and thereby 

contributing to reductions in CO2 emissions.

products can once again be sold on the market. Restoring these products 

entails a process with various steps including disassembly, washing, parts 

replacement, reassembly, painting, and shipping inspections.

Benefits for Customers

•  Guaranteed quality and performance on a level with new products

•  Lower prices than new products

•  Shorter equipment downtimes through supply of appropriately 

stocked Reman components

•  Resource conservation and waste reduction through component 

reuse and recycling

Reman operations are made possible by Komatsu’s in-house development 

and production of key components. Moreover, these operations are based 

A Century of Creating the Workplaces of the FutureTop Management’s Views on Komatsu’s Management Issues and Strategies for the Next CenturyEvolution of Business Model for Creating the Workplaces of the FutureResolution of ESG Issues through Growth StrategiesCorporate Profile 
 
 
 
Evolution of Business Model for Creating the Workplaces of the Future

Mid-Term Management Plan (FY2019–FY2021)

DANTOTSU Value

FORWARD  Together for Sustainable Growth

Komatsu’s External Environment  
Today, protectionism is growing around the world, and multipolarity is becoming evident. We are also witnessing growing concerns 

over climate change. As the external environment is changing dynamically, in the construction, mining, and utility equipment busi-

ness, we assume gradual growth of the demand in the medium to long term, but the volatility will remain high in the short term. In 

the industrial machinery and others business, we anticipate a structural change in demand in the automobile manufacturing indus-

try, mainly resulting from ongoing progress toward electric vehicles. In addition, we anticipate assured growth in demand in the 

semiconductor manufacturing industry over the medium to long term, while a temporary adjustment phase is also expected. 

Achieving sustainable growth in this environment will require growth strategies that are not affected by demand fluctuations.

Changes in the External Environment and of ESG Issues   

Politics & economy

• Multipolarization of the world
•   Emergence of protectionism
•   Growth of emerging economies

Technologies

•  Further spread of IoT, AI,  

and big data

•   The progress of electric and  

autonomous vehicles

Environment & energy

• Climate change
•   Growing demand for energy,  

foods and water
•   Decarbonization &  
renewable energy

Society & values

•  Acceleration of diversity in 

advanced countries

•   A decline of working-age 

population

•   Achievement of a recycling- 

oriented society by accelerating 
the pace of sharing

•   Growing pursuit and needs for 

safety and comfort

Expectations of achieving          a sustainable society

Our Tasks in the Growth 
Strategies

1.  To solve ESG issues through the growth strategies of 

our core business

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DANTOTSU Value

FORWARD  Together for Sustainable Growth

Demand for Construction and Mining Equipment   

Period of the previous plan

Period of the mid-term management plan

•  Growth strategies based on innovation
•   Growth strategies of existing 

businesses

•   Structural reforms designed to rein-

force the business foundation

•  Value creation by means of innovation
•   Growth strategies based on business 

reforms

•   Structural reforms for growth

Growth above the industry’s  
average by focusing investment  
in growth areas

d
n
a
m
e
D

/
s
e
a
S

l

Demand recovery for mining equipment 

and in emerging economies

Sustainable 
growth

We assumed demand recovery would start in 
FY2019 in the previous plan.  
(Actually it started in FY2017.)

We assume gradual growth in the mid to  
long ranges, but volatility will remain high  
in the short range.

Assumed range of  
demand change 

FY2016

FY2017

FY2018

FY2019

FY2020

FY2021

 FY2022 ~

Construction, Mining, and Utility Equipment Business Sales (to Outside Customers) by Region

2,267.3

2,466.6

(Billions of yen) 

3,000

2,500

2,000

1,500

1,000

500

0

1,566.3

FY2016

FY2017

FY2018

Africa
Middle East
Oceania
Asia
China
CIS
Latin America
Europe
North America

Japan

Strategic  
Markets

54%

Traditional  
Markets

46%

Performance of the mid-term  
management plan

2,205.9

1,961.2

FY2019

FY2020

Expectations of achieving          a sustainable society

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2.  To promote sustainable growth based on our profit structure which is free  

of changes in the external environment and market demand

A Century of Creating the Workplaces of the FutureTop Management’s Views on Komatsu’s Management Issues and Strategies for the Next CenturyEvolution of Business Model for Creating the Workplaces of the FutureResolution of ESG Issues through Growth StrategiesCorporate Profile 
 
Evolution of Business Model for Creating the Workplaces of the Future

Mid-Term Management Plan (FY2019–FY2021)

Overview of the Mid-Term Management Plan  

The mid-term management plan sets forth the future vision Komatsu should aspire to and hope to accomplish as it approaches 

and moves beyond the 100th anniversary of its founding in 2021. As part of this vision, we seek to become a company that can 

help realize the safe, highly productive, smart, and clean workplaces of the future together with customers while generating a posi-

tive cycle of resolving ESG issues through the creation of value for customers and improving earnings.

Management Principle   

Make commitment to Quality and Reliability and maximize corporate value (the total sum of trust from society and all stakeholders)

2021

100th 
anniversary 
and beyond

Previous Plan
(FY2016–FY2018)

•   Growth strategies based on 

innovation

•   Growth strategies of existing 

businesses

•   Structural reforms designed to 

reinforce the business 
foundation

Integration of KMC
(FY2017)

Mid-Term  
Management Plan
(FY2019–FY2021)

Three Pillars of Growth 
Strategies

1.  Value creation by means  

of innovation

2.  Growth strategies based 

on business reforms

3.  Structural reforms  

for growth

Future Vision

ESG Solutions

Positive cycle = Sustainable growth

Workplaces of 
the future: Safe, 
highly productive, 
smart and clean

Positive cycle = Sustainable growth

Improvement of earnings

1

2

3

Value creation 
by means of 
innovation

•   Optimization platform and solutions business strategies 

Smart Construction, Autonomous Haulage System (AHS), and platforms 
(LANDLOG and IntelliMine)

•   Automation, autonomous operation, electrification and remote-controlling of 

construction, mining and utility (compact) equipment

•   Smart forestry and agriculture

Growth strategies 
based on business 
reforms

•   KMC integration synergies and business reinforcement
•    Value chain reforms and redefinition of the aftermarket business
   Preventive maintenance by applying IoT and AI, and Lifecycle support under serial  

number-based management; logistics reforms; and next-generation key components

•   Next-generation Komtrax
•   Stronger focus on aggregate & cement, forestry, agriculture and other segments
•   Efforts for “DANTOTSU No. 1 in Asia” and in the growing markets of India and Africa
•   Reforms of the industrial machinery business (Expansion of synergy with the construction 

equipment business and growth by capitalizing on core technologies) 

Structural 
reforms for 
growth

•   Business reforms by means of ICT and IoT
•   Structural reforms of development operations Model based development  

Open innovation

•   Connected plants with Zero impact on environment and workers
•   Global human resource development

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BackcastingGrowth strategies and management targets by backcasting the roadmap to our future visionManagement Targets of the Mid-Term Management Plan and Related Performance  

Management Target

FY2019 (First year of the plan)

FY2020

Indicator

Performance

Performance

Growth

  •   Growth rate above the industry’s average

Sales growth rate

▲10.3%

▲10.4%

Profitability

•   An industry’s top-level operating income ratio

Efficiency

•   10%-level ROE

Financial 
position

Shareholder 
return

•   Keep a fair balance between investment for growth and shareholder 

return (including stock buybacks), while placing main priority on 
investment

•   Set the goal of a consolidated payout ratio of 40% or higher

•  Reduction of environmental impact
  CO2 emissions: Decrease by 50% in 2030 

from 2010

  Renewable energy use: Increase to 50% of 

ESG

total energy use in 2030

Reduction of CO2 
emissions from 
product use

Reduction of CO2 
emissions from 
production

Rate of renewable 
energy usage

Evaluation by external 
organizations

•   ROA: 1.5%–2.0%

Selected for DJSI  
(World & Asia Pacific)

CDP A-List  
(Climate Changes and Water Risk)

•   5.0 or under for net debt-to-equity ratio

Retail finance 
business

Operating  
income ratio

ROE

Net debt-to-  
equity ratio

Consolidated  
payout ratio

Reduction of 
environmental 
impact

Evaluation by 
external 
organizations

ROA

Net debt-to- 
equity ratio

10.3%

8.6%

0.43

7.6%

5.8%

0.35

57.7%

48.9%

△14%

△14%

△32%

△33%

11%

13%

Selected for DJSI Selected for DJSI

CDP Climate Change: A

CDP Climate Change: A

CDP Water Risk: A–

CDP Water Risk: A

1.5%

3.80

1.2%

3.69

Concepts and Stance of the Mid-Term Management Plan  

The mid-term management plan defines three pillars of growth strategies: 1) value creation by means of innovation, 2) growth 

strategies based on business reforms, and 3) structural reforms for growth. By prioritizing investment on growth areas based on 

the three pillars of growth strategies, we will seek to achieve sustainable growth through a positive cycle of improving earnings 

and solving ESG issues that is resilient to fluctuations in demand.

Expectations of society and stakeholders

Growth Strategy Aligned with Management Principles

Stakeholders

Communities

Customers

Employees
Distributors
Suppliers

Business partners

Shareholders
Investors

Maximize Corporate Value which is the Total Sum of Trust

Enhance Corporate Brand

Solutions for ESG issues

Sustainable growth

Shared growth based on 

growth strategies

ESG Solutions

Positive cycle = Sustainable growth

Three Pillars of Growth 
Strategies

1.  Value creation by means of 

innovation

2.  Growth strategies based on 

business reforms

3.  Structural reforms for growth

Sustainable increase of 

Improvement of earnings

earnings

Positive cycle = Sustainable growth

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BackcastingGrowth strategies and management targets by backcasting the roadmap to our future visionA Century of Creating the Workplaces of the FutureTop Management’s Views on Komatsu’s Management Issues and Strategies for the Next CenturyEvolution of Business Model for Creating the Workplaces of the FutureResolution of ESG Issues through Growth StrategiesCorporate ProfileResolution of ESG Issues through Growth Strategies

Komatsu’s CSR Themes and Mid-Term Management Plan KPIs

Komatsu seeks to help resolve ESG issues by promoting the three pillars of growth strategies defined in the new mid-term 

management plan. We strive to realize a positive cycle of sustainable growth through improvements of earnings and reso-

lutions to ESG issues. Our initiatives include reducing environmental impacts to combat climate change and supplying 

CSR Themes

ESG Solutions through 
 Three Pillars of Growth

Key Initiatives under Mid-Term Management Plan

FY2019 KPI Performance

FY2020 KPI Performance

FY2021 KPIs

Strategies Relevant SDGs

Enhancing  
Quality of Life

—Providing Products 
Required by Society—

•  Provide products, service and solutions 

contributing to sustainable development of 
infrastructure, natural resources and circular 
environmental protection (remanufacturing 
and forestry).

•  Improve productivity, efficiency, safety and 
environmental impact (lower CO2 emissions 
and higher ratio of renewable energy use) 
through innovations, such as automation in 
the entire value chain.

•  Make commitment to DANTOTSU Value which 
will realize a better Earth and future by means 
of technology and reliability (creation and 
maximization of customer value).

Reduction of CO2 emissions (in comparison to FY2010)
•  Reduction of CO2 emissions from product use (fuel-efficiency equipment, hybrid hydraulic 

excavator, rate of Smart Construction use, enhancement of ICT-intensive construction, mine 
automation, and underground mining equipment)

•  Reduction of CO2 emissions from production (plants with zero impact on environment and 

workers)

Plants with zero impact on environment and workers
•  Rate of renewable energy use (including purchase of renewable energy)
•  Work environment burden coefficient (particle matter density)
•  Water consumption
Value chain reforms and redefinition of the aftermarket business
•  Spare parts sales
•  Reman component lifespan (compared to new components)
Actual value: Average operating time from the nth to the n+1st overhaul order

Assurance of mine operation safety and productivity
•  AHS units’ population (promotion of mining platform business)
DANTOTSU Product, DANTOTSU Service, and DANTOTSU Solution
•  ICT-intensive equipment introduced (United States, Europe, and Australia)
•  Sites adopting Smart Construction
Automation, autonomous operation, electrification, and remote-controlling of equipment

14% reduction

33% reduction

11%

10.7% reduction

49.4% reduction

3% increase

221 units

1,361 units

2,440

 1. Automation of construction equipment

Verification tests conducted on user sites

In-house verification tests

 2. Automation, autonomous operation, and remote operation of mining equipment

 3. Automation of utility equipment

•  Enhancement of mining equipment and hard rock mining businesses

Agricultural solutions and smart forestry

•  Creation of construction equipment demand in agricultural field

•  Smart forestry projects
IoT and ICT work reforms
•  Sales in Kom-mics platform business (visualization of production equipment operation)
Development of a diverse workforce with a high level of productivity and technical skills
•  Enhancing employee engagement

•  Work process reforms through expansion of diverse and flexible workstyles

Developing  
People

•  Develop a diverse workforce with a high level 

of productivity and technical skills.

•  Promotion of The Komatsu Way (global dissemination of The Komatsu Way)

participants)

participants)

•  Number of participants: 1,461 in Japan, 307 overseas

•  Number of participants: 1,527 in Japan, 0 overseas

Training hours and number of participants (Disclosure of 

results)

Strengthening and development of diverse talent with a global perspective to help achieve 
sustainable workplaces

•  Strengthen and develop diverse talent with a 

•  Revision of role of Japan in global management

global perspective to help achieve 
 sustainable workplaces.

•  Develop talent with cross-value chain 

capabilities.

•  Foundations for global measures (systems, frameworks)
•  Empowerment of female employees ((1) non-consolidated ratio of female employees,  

(2) non-consolidated ratio of female managers, (3) consolidated ratio of female managers (Japan))

•  Rate of employment of people with disabilities (comply with requirements in Japan)

2.58% (non-consolidated)

2.82% (non-consolidated)

Above 2.3% (legally mandated rate)

•  Support for regional human resource development for job creation (regional human resource 

development with Cummins Inc.)

Development of talent with cross-value chain capabilities
•  Cultivation of Smart Construction consultants (capable of proposing solutions using ICT to 

improve productivity and safety throughout construction workplaces)

Resolutions to social issues through collaboration with stakeholders

•  Promotion of industry–government–academia collaboration as well as of collaboration with 

Examination of cutting-edge tools through activities with 

customers

domestic customers and regional dissemination

basis

Promotion of Brand Management and activities creating 

value for customers

•  Offer resolutions for social issues through 

collaboration with stakeholders.

•  Shareholders and individual investors (shareholder meetings, shareholder factory tours, individual 

investor meetings)

Growing with 
Society

•  Act as a responsible corporate citizen ensur-
ing corporate governance, compliance, and 
human rights.

•  Institutional investors (ESG meetings)

11 (ESG-related meetings)

•  Participation in conferences: 1 (meetings held with 18 

Number of meetings held (Disclosure of results)

•  Communities (business site fairs)

All factory fairs canceled due to COVID-19 pandemic

One fair held at each of nine factories per year

•  Employees (meetings)
Action as a responsible corporate citizen addressing corporate governance, compliance, and human rights
•  Occupational health and safety, support for establishing environmental and safety systems at 
suppliers, response to Japan’s Corporate Governance Code (corporate governance reports), 
evaluations of effectiveness of Board of Directors, internal control, and internal audits

34 (30 in Japan, 4 overseas)

29 in Japan (canceled overseas due to COVID-19 pandemic)

Number of meetings held (Disclosure of results)

Establishment of Human Rights Policy, disclosure in 

Revised Komatsu Code of Worldwide Business Conduct

Ongoing improvements made in reflection of relevant laws 

integrated report

Human rights e-learning programs, etc.

and regulations and social expectations

Business fairs at nine factories (Awazu, Osaka, Ibaraki, 

Kanazawa, Tochigi, Oyama, Koriyama, Shonan, and Himi); 

canceled only at Shonan Plant due to impacts of Typhoon 

Hagibis

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26,866 workhours (134% of new components)

19,106 workhours (95% of new components)

20,000 workhours (100% of new components)

14% reduction

16% reduction (in comparison to FY2010)

33% reduction

40% reduction (in comparison to FY2010)

13%

24% reduction

52% reduction

8% decrease

352 units

1,288 units

3,348

15%

30% reduction (in comparison to FY2018)

55% reduction (in comparison to FY2010)

11% increase

380 units (aggregate)

1,590 units (per year)

4,850 (per year)

Test introduction of hydraulic excavators for automated 

loading

Entry into mining bulldozer market (level 4 automation)

Development of technology for automated forklifts

Preparations advanced to launch mining bulldozer with 

Domestic pretest of bulldozer with level 3 automation, 

level 2 automation

preparation for proof of concept test in Australia

Development of peripheral safety technologies for 

Entry into retrofit market for installing peripheral safety 

supporting automation

functions in preparation for automation

Advancement of development projects for expanding 

product series

Expansion of product series (drills, LHD) Four models

Expansion of product series

Japan:  Commencement of verification tests at five 

Japan: Development and market evaluation of agricultural 

agriculture business operators

ATT

Indonesia:  Started mass production and sales of D31PLL 

Indonesia: Confirmation of feasibility of D21 agricultural 

agricultural bulldozer

bulldozer for direct rice planting applications

10

865 units

19

1,447 units

Japan: Expand lineup of agricultural loaders 

Indonesia: Increase number of users of agricultural 

techniques employing agricultural bulldozers

50

1,900 units (including for internal use)

Scheduled for FY2020

Preparation for survey in FY2020, global survey in April 2021

Improvement of global surveys and indexes

(1) 1,950 workhours per person/year  

(1) 1,920 workhours per person/year  

Total workhours of less than 2,100; introduction of 

(2) Commencement of trial in August 2019

(2) Revision of telework system in August 2020

telework system (Japan)

•  Training hours: 31,625 hours (aggregate hours for all 

•  Training hours: 33,188 hours (aggregate hours for all 

Human resource system revisions started in Japan

benefit systems in April 2021

activities; globalization of organizations on by-function 

•  Revision of domestic retirement, wage, and retirement 

Shifting of human resources to projects and improvement 

Preparations advanced for introduction

Commencement of domestic data linkage

•  Introduction of elective retirement and R&D staff systems

basis

Introduction

(1) 12.3%, (2) 7.2%, and (3) 4.5%

(1) 12.3%, (2) 7.7%, and (3) 4.9%

(1) 12.5%, (2) 10.0%, and (3) 5.0%

•  Human resource development program launched in Chile

•  Ongoing support provided in Peru, South Africa, and 

Australia

•  Participants’ success in finding employment tracked

•  Ongoing support in Chile, South Africa, and Australia

•  Establishment of scholarship program for students in Chile 

Chile, Australia, South Africa, others

and Peru as part of COVID-19 relief program

396

626

430 (aggregate)

•  Shareholder meetings: 2 times

•  Shareholder factory tours: 10 times

•  Individual investor meetings: 7 times

•  Certain factory tours and meetings canceled due to 

YouTube account)

impacts of global COVID-19 pandemic

•  Individual investor meetings: 4 times (held online)

pandemic, factory tour videos shared on official Komatsu 

Number of meetings held (Disclosure of results)

•  Posting of past activity documents on Group portal

•  Shared information on activities in 14 regions on rotational 

•  Continuation of activities by headquarters team targeting 

three customers (two civil engineering, one aggregate)

•  Shareholder meetings: 1 time (held online)

•  Shareholder factory tours: 0 (canceled due to COVID-19 

•  ESG-related meetings: 4

investors)

CSR Themes

ESG Solutions through 

 Three Pillars of Growth

Key Initiatives under Mid-Term Management Plan

FY2019 KPI Performance

FY2020 KPI Performance

FY2021 KPIs

Strategies Relevant SDGs

high-quality, high-performance products, services, and solutions ensuring safety. KPIs have been set to guide these 

 initiatives for solving ESG issues through our core business.

14% reduction

33% reduction

11%
10.7% reduction
49.4% reduction

3% increase

14% reduction

16% reduction (in comparison to FY2010)

33% reduction

40% reduction (in comparison to FY2010)

13%
24% reduction
52% reduction

8% decrease

15%
30% reduction (in comparison to FY2018)
55% reduction (in comparison to FY2010)

11% increase

Actual value: Average operating time from the nth to the n+1st overhaul order

26,866 workhours (134% of new components)

19,106 workhours (95% of new components)

20,000 workhours (100% of new components)

221 units

1,361 units
2,440

352 units

1,288 units
3,348

380 units (aggregate)

1,590 units (per year)
4,850 (per year)

Reduction of CO2 emissions (in comparison to FY2010)

•  Reduction of CO2 emissions from product use (fuel-efficiency equipment, hybrid hydraulic 

excavator, rate of Smart Construction use, enhancement of ICT-intensive construction, mine 

automation, and underground mining equipment)

•  Reduction of CO2 emissions from production (plants with zero impact on environment and 

workers)

Plants with zero impact on environment and workers

•  Rate of renewable energy use (including purchase of renewable energy)

•  Provide products, service and solutions 

•  Work environment burden coefficient (particle matter density)

contributing to sustainable development of 

infrastructure, natural resources and circular 

•  Water consumption

•  Spare parts sales

Value chain reforms and redefinition of the aftermarket business

environmental protection (remanufacturing 

•  Reman component lifespan (compared to new components)

and forestry).

Enhancing  

Quality of Life

—Providing Products 

Required by Society—

•  Improve productivity, efficiency, safety and 

environmental impact (lower CO2 emissions 

Assurance of mine operation safety and productivity

•  AHS units’ population (promotion of mining platform business)

DANTOTSU Product, DANTOTSU Service, and DANTOTSU Solution

•  ICT-intensive equipment introduced (United States, Europe, and Australia)

and higher ratio of renewable energy use) 

•  Sites adopting Smart Construction

through innovations, such as automation in 

Automation, autonomous operation, electrification, and remote-controlling of equipment

the entire value chain.

 1. Automation of construction equipment

Verification tests conducted on user sites

In-house verification tests

•  Make commitment to DANTOTSU Value which 

will realize a better Earth and future by means 

 3. Automation of utility equipment

of technology and reliability (creation and 

maximization of customer value).

•  Enhancement of mining equipment and hard rock mining businesses

Agricultural solutions and smart forestry

 2. Automation, autonomous operation, and remote operation of mining equipment

Preparations advanced to launch mining bulldozer with 
level 2 automation
Development of peripheral safety technologies for 
supporting automation
Advancement of development projects for expanding 
product series

Domestic pretest of bulldozer with level 3 automation, 
preparation for proof of concept test in Australia
Entry into retrofit market for installing peripheral safety 
functions in preparation for automation

Test introduction of hydraulic excavators for automated 
loading

Entry into mining bulldozer market (level 4 automation)

Development of technology for automated forklifts

Expansion of product series (drills, LHD) Four models

Expansion of product series

•  Creation of construction equipment demand in agricultural field

•  Smart forestry projects

IoT and ICT work reforms

•  Sales in Kom-mics platform business (visualization of production equipment operation)

Development of a diverse workforce with a high level of productivity and technical skills

•  Enhancing employee engagement

•  Work process reforms through expansion of diverse and flexible workstyles

Japan:  Commencement of verification tests at five 

agriculture business operators

Indonesia:  Started mass production and sales of D31PLL 

agricultural bulldozer

Japan: Development and market evaluation of agricultural 
ATT
Indonesia: Confirmation of feasibility of D21 agricultural 
bulldozer for direct rice planting applications

10

865 units

19

1,447 units

Scheduled for FY2020

Preparation for survey in FY2020, global survey in April 2021

(1) 1,950 workhours per person/year  
(2) Commencement of trial in August 2019

•  Training hours: 31,625 hours (aggregate hours for all 

(1) 1,920 workhours per person/year  

(2) Revision of telework system in August 2020
•  Training hours: 33,188 hours (aggregate hours for all 

•  Develop a diverse workforce with a high level 

of productivity and technical skills.

Strengthening and development of diverse talent with a global perspective to help achieve 

sustainable workplaces

•  Strengthen and develop diverse talent with a 

•  Revision of role of Japan in global management

•  Promotion of The Komatsu Way (global dissemination of The Komatsu Way)

participants)

participants)

•  Number of participants: 1,461 in Japan, 307 overseas

•  Number of participants: 1,527 in Japan, 0 overseas

•  Foundations for global measures (systems, frameworks)

Preparations advanced for introduction

Commencement of domestic data linkage

Human resource system revisions started in Japan

benefit systems in April 2021

•  Revision of domestic retirement, wage, and retirement 

•  Introduction of elective retirement and R&D staff systems

Japan: Expand lineup of agricultural loaders 
Indonesia: Increase number of users of agricultural 
techniques employing agricultural bulldozers

50

1,900 units (including for internal use)

Improvement of global surveys and indexes
Total workhours of less than 2,100; introduction of 
telework system (Japan)

Training hours and number of participants (Disclosure of 
results)

Shifting of human resources to projects and improvement 
activities; globalization of organizations on by-function 
basis
Introduction

•  Empowerment of female employees ((1) non-consolidated ratio of female employees,  

(2) non-consolidated ratio of female managers, (3) consolidated ratio of female managers (Japan))

•  Rate of employment of people with disabilities (comply with requirements in Japan)

•  Support for regional human resource development for job creation (regional human resource 

development with Cummins Inc.)

Development of talent with cross-value chain capabilities

•  Cultivation of Smart Construction consultants (capable of proposing solutions using ICT to 

improve productivity and safety throughout construction workplaces)

Resolutions to social issues through collaboration with stakeholders

(1) 12.3%, (2) 7.2%, and (3) 4.5%

(1) 12.3%, (2) 7.7%, and (3) 4.9%

(1) 12.5%, (2) 10.0%, and (3) 5.0%

2.58% (non-consolidated)
•  Human resource development program launched in Chile
•  Ongoing support provided in Peru, South Africa, and 

Australia

•  Participants’ success in finding employment tracked

2.82% (non-consolidated)

Above 2.3% (legally mandated rate)

•  Ongoing support in Chile, South Africa, and Australia
•  Establishment of scholarship program for students in Chile 

and Peru as part of COVID-19 relief program

Chile, Australia, South Africa, others

396

626

430 (aggregate)

Developing  

People

global perspective to help achieve 

 sustainable workplaces.

•  Develop talent with cross-value chain 

capabilities.

•  Promotion of industry–government–academia collaboration as well as of collaboration with 

customers

Examination of cutting-edge tools through activities with 
domestic customers and regional dissemination

•  Offer resolutions for social issues through 

collaboration with stakeholders.

investor meetings)

•  Shareholders and individual investors (shareholder meetings, shareholder factory tours, individual 

Growing with 

Society

•  Act as a responsible corporate citizen ensur-

•  Institutional investors (ESG meetings)

ing corporate governance, compliance, and 

human rights.

•  Communities (business site fairs)

•  Employees (meetings)

•  Shareholder meetings: 2 times
•  Shareholder factory tours: 10 times
•  Individual investor meetings: 7 times
•  Certain factory tours and meetings canceled due to 

impacts of global COVID-19 pandemic

11 (ESG-related meetings)

Business fairs at nine factories (Awazu, Osaka, Ibaraki, 
Kanazawa, Tochigi, Oyama, Koriyama, Shonan, and Himi); 
canceled only at Shonan Plant due to impacts of Typhoon 
Hagibis
34 (30 in Japan, 4 overseas)

•  Posting of past activity documents on Group portal
•  Shared information on activities in 14 regions on rotational 

basis

•  Continuation of activities by headquarters team targeting 
three customers (two civil engineering, one aggregate)

•  Shareholder meetings: 1 time (held online)
•  Shareholder factory tours: 0 (canceled due to COVID-19 

pandemic, factory tour videos shared on official Komatsu 
YouTube account)

•  Individual investor meetings: 4 times (held online)
•  ESG-related meetings: 4
•  Participation in conferences: 1 (meetings held with 18 

investors)

Promotion of Brand Management and activities creating 
value for customers

Number of meetings held (Disclosure of results)

Number of meetings held (Disclosure of results)

All factory fairs canceled due to COVID-19 pandemic

One fair held at each of nine factories per year

29 in Japan (canceled overseas due to COVID-19 pandemic)

Number of meetings held (Disclosure of results)

Action as a responsible corporate citizen addressing corporate governance, compliance, and human rights

•  Occupational health and safety, support for establishing environmental and safety systems at 

suppliers, response to Japan’s Corporate Governance Code (corporate governance reports), 

evaluations of effectiveness of Board of Directors, internal control, and internal audits

Establishment of Human Rights Policy, disclosure in 
integrated report

Revised Komatsu Code of Worldwide Business Conduct
Human rights e-learning programs, etc.

Ongoing improvements made in reflection of relevant laws 
and regulations and social expectations

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Enhancing Quality of Life—Providing Products Required by Society—

Komatsu announced its endorsement of the TCFD’s recommendations in April 2019. Accordingly, we have been assessing 

the risks and opportunities that climate change presents for Komatsu and conducting related scenario analyses. At the 

same time, we practice constructive dialogue with stakeholders while advancing initiatives for combating climate change.

Strategies  
Risk and Opportunity Identification  
A total of 16 climate change-related risks and opportunities 

(TCFD). We then assessed internal factors, which impact sales 

were identified for Komatsu, primarily in relation to construc-

and earnings, and external factors, which affect projected 

tion equipment operations, based on the recommendations of 

scenarios. Through this process, the 16 risks and opportuni-

the Task Force on Climate-related Financial Disclosures  

ties were grouped based on four major themes.

Risks and Opportunities and Groupings

16 Risks and Opportunities

Four Major Themes

•  Coal demand fluctuations
•  Changes in reputation among customers and 

investors

Changes in 
resource demand

•  Reduced coal demand
•  Increased resource demand related to 

electric equipment

•  Environmental regulations
•  Trend toward electric equipment
•  Subsidiaries for renewable energy and energy 

conservation projects

•  Substitute fuel technologies
•  Next-generation technical services (new market)

Transition to  
low-carbon 
products

•  More stringent fuel regulations
•  Progress in electrification and next-

generation technologies

•  Carbon prices
•  Popularization of renewable energy technologies
•  Raw material prices
•  Energy prices
•  Recycling

Manufacturing  
costs

•  Rising manufacturing costs due to higher 

carbon prices* 
*CO2 taxation measures for reducing 
emissions

•  More frequent abnormal weather events
•  Increased precipitation amounts and weather 

patterns

•  Higher average temperatures
•  Rising sea levels

Natural disasters

•  Increased precipitation amounts and flood 

risks due to abnormal weather

•  Higher demand in conjunction with 

national resilience plans

Business Risks and Opportunities Based on 
Climate Change Scenarios  
To gauge the potential impacts of climate change-related risks 

Sustainable Development Scenario and Stated Policies 

Scenario of the International Energy Agency (IEA).

The risks and opportunities pertaining to specific ESG 

and opportunities on Komatsu’s business, we performed sce-

themes and Komatsu’s strategies for addressing these risks 

nario analyses of the Company’s four major risk and opportu-

and opportunities are described on the following page. Should 

nity themes. For these scenario analyses, we defined a 2°C 

a scenario targeting more substantial greenhouse gas emis-

scenario and a 4°C scenario based on the Fifth Assessment 

sions reductions be issued, Komatsu will be expected to 

Report of the Intergovernmental Panel on Climate Change 

address stricter regulations and accelerate the development 

(Representative Concentration Pathways 2.6 and 8.5) and the 

of new technologies in accordance with this scenario.

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Changes in Resource Demand

2°C 
scenario

4°C 
scenario

Strategies

Risks

Opportunities

•  Regulation of power generation using fossil fuels
•  Massive reductions in coal production volumes under IEA 

scenarios

•  Rapid transition from fossil fuel-powered equipment to electric 

equipment

•  Higher demand for copper and other resources necessary for electric 

equipment (motors, batteries, fuel cells, etc.)

•  Reduced sales to coal-related customers by Komatsu

•  Increased sales to copper and other relevant mining-related customers 

by Komatsu in conjunction with trend toward electric equipment

•  Limited regulation of coal in developing nations
•  Coal production volumes in 2030 in line with current levels 

•  Trend toward electric equipment less pronounced than in 2°C scenario
•  Higher demand for copper and other resources necessary for electric 

under IEA scenarios

equipment

•  Reduced appetite for investment in coal mines

•  Rise in investment for streamlining mine operations

Exploration of business opportunities arising from climate change through value creation by means of innovation and 
growth strategies based on innovation
•  Increased metal resource demand in conjunction with transition to electric equipment—Expansion of underground mining 

equipment operations

•  Contribution to sustainable forestry—Provision of equipment and systems for streamlining processes spanning from afforestation to logging
•  Contribution to rehabilitation of closed mine sites and greenification of deserts—Forest restoration projects at closed mine sites and 

forest machine operations

•  Transition to circular economies—Expansion of equipment restoration (“Reman”) business

Transition to Low-Carbon Products

Risks

Opportunities

•  Rising demand for electric equipment, fuel-efficient equipment, 

and biomass fuel-powered equipment

•  Higher development and capital investment costs due to 

•  Higher sales in traditional areas due to success in developing 

2°C 
scenario

emissions restrictions

•  Reduced sales due to inability to cater to customer 

electrification demands

•  Substantial changes in technology development and 
competitive climate including market entry by new 
competitors

low-carbon products

•  Higher sales due to ability to swiftly respond to change in focus 
toward low-carbon products in strategic markets where shift to 
low-carbon products was slow

•  Growth of equipment restoration (Reman) operations driven by 

transition to cyclical economy

•  Long-term diminishment of technological edge as customers 

•  Increased demand for Smart Construction and other solutions 

begin leading drive component development and 
manufacturing projects

with emissions-reducing benefits

•  Increased product reliability due to securing stable supply 

sources for high-quality components for storage batteries and 
other major components

Komatsu is advancing initiatives aimed at accomplishing its CO2 emissions reduction targets for 2030 while facilitating the 
transition to the low-carbon products the world demands.
•  Develop electrification systems for construction equipment
•  Develop power sources and high-efficiency components compatible with carbon neutral fuels
•  Develop high-energy-efficiency equipment
•  Deploy Smart Construction and other solutions on a global scale
•  Contribute to cyclical businesses through forestry machinery and Reman businesses

Strategies

Please refer to the following pages for information on Komatsu’s efforts to transition to low-carbon products.
 • Pages 28–33: Special Feature: Komatsu’s Vision for the Workplace of the Future 
• Pages 26, 27, and 43: Examples of low-carbon products

Manufacturing Costs

2°C 
scenario

Strategies

Risks

Opportunities

•  Taxation of fossil fuels and CO2 emissions
•  Transfer of higher product purchase prices to Komatsu
•  Rising power fees and energy costs following investment in 

power generation facilities with low CO2 emissions

•  Increased competitiveness through production technologies that 

reduce CO2 emissions

•  Mitigation of cost increases by achieving CO2 reduction and renewable energy targets defined in the mid-term  

management plan

Web

Please refer to the following website for information on recent CO2 emissions reduction activities:

https://komatsu.disclosure.site/en/themes/149

Natural Disasters

Risks

Opportunities

•  Increased frequency of heavy rain and floods due to abnormal 

weather

4°C 
scenario

•  Risks of disaster damages to Komatsu plants at high risk of 

flooding

•  Component supply delays following damages to suppliers from 

disasters

•  Increased demand for flood-control works

Strategies

•  Institute heavy rain and flood countermeasures across the value chain

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Enhancing Quality of Life—Providing Products Required by Society—

Governance  
Komatsu views climate change as an important management issue, and targets for combating climate change have 

been incorporated into its business strategies. Discussions regarding climate change are held at meetings of the 

Sustainability Promotion Committee and the Risk Management Committee, and these committees make suggestions 

to the Strategy Review Committee and report to the Board of Directors, thereby furnishing a system of appropriate 

oversight. Meanwhile, the Executive Meeting fulfills the function of managing progress toward targets.

Climate Change-Related Reporting and Deliberation System

Board of Directors

Strategy Review Committee

Executive Meeting

Report

Suggest

•  Sustainability Promotion Committee

•  Risk Management Committee

Major Discussion Items Related to Climate Change

Name

Chairperson

Major Discussion Items Related to Climate Change

Board of Directors

Chairman of the Board 
and Representative 
Director

Strategy Review Committee

President

Executive Meeting

President

•  Report from Earth Environment Committee
•  Reports from research, development, and product planning divisions and the Chief 

Technology Officer

•  Reports from production and procurement division
•  Mid-term management plan progress report

•  Growth strategies for major plants (including climate change-related matters)
•  Report from Environmental Affairs Department

•  Progress in regard to product development and production system
•  Climate change lectures by external specialists

Name

Chairperson

Major Discussion Items Related to Climate Change

Sustainability Promotion 
Committee

President

Risk Management Committee

Executive officer 
supervising general 
affairs

•  Initiatives for addressing ESG issues
•  Deliberations and reports regarding important environmental matters and key performance 

indicators (KPIs)

•  CSR activity reports

•  Reports on responses to natural disaster risks

Note: Earth Environment Committee and CSR Committee were integrated from FY2021.

Risk Management  
Please refer to page 60 for information on the Company’s risk management systems.

Indicators and Targets  

Climate Change-Related Indicators and Targets

Indicators

CO2 emissions from product use

CO2 emissions from production

Rate of renewable energy use

Targets

Decrease by 50% in 2030 (Base year of 2010, basic unit)

Decrease by 50% in 2030 (Base year of 2010, basic unit)

50% in 2030

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Resolution of ESG Issues through Growth Strategies

Message from the President of the Sustainability Promotion Division

Examples of Low-Emissions Products

Announcement of Fully Electric and Remote-Controlled Mini Excavator 
Concept Machine Powered by Lithium-Ion Battery

Komatsu has announced a fully electric (non-hydraulic drive) and exclusively remote-con-

trolled mini excavator powered by lithium-ion battery, as its next-generation concept machine 

for the future.

Designed to lay the foundations for commercialization of fully electric construction equip-

ment of the future, this concept machine for a fully electric 3-ton class (bucket capacity: 0.09 
m3) mini excavator is based on Komatsu’s accumulated technological expertise in electric 
forklifts and mini excavators, and incorporates new technologies, such as lithium-ion batteries 

and electric cylinders which utilize no hydraulics.

Japanese market’s Launch of PC78USE-11 Wired Electric Excavator
In July 2021, Komatsu launched its PC78USE-11 wired electric excavator in the Japanese 

market. The PC78USE-11 was developed for customers wanting to use an electric hydraulic 

excavator continuously over long periods of time. This product capitalizes on Komatsu’s accu-

mulated technology to deliver the same level of performance as engine-driven equipment while 

boasting zero emissions along with massive reductions in noise and heat emissions. These 

features make the PC78USE-11 an eco-friendly wired electric excavator of the small to mid-

sized class.

Fully electric and remote-controlled mini 
excavator concept machine powered by 
lithium-ion battery

PC78USE-11 wired electric excavator

Message from the President of the Sustainability Promotion Division

In May 2021, Komatsu celebrated the 100th anniversary of its founding. In conjunc-

Voice

tion with this momentous occasion, the Company integrated its Corporate 

Communications Department, Environmental Affairs Department, CSR Department, 

Diversity Promotion Group, and Demining and Reconstruction Project to form the 

Sustainability Promotion Division.

Komatsu’s basic policy for Corporate Social Responsibility (CSR) has always been to contribute to 

society through its business. This spirit of pursuing coexistence with communities has been passed 

down since our founding a century ago. The three-year mid-term management plan slated to conclude 

with FY2021 describes our goal of achieving sustainable growth through a positive cycle of solving ESG 

issues and improving earnings, and various initiatives are underway to achieve this goal. Furthermore, 

we clarified Komatsu’s corporate identity in light of the 100th anniversary of its founding, defining our 

purpose as creating value through manufacturing and technology innovation to empower a sustainable 

future where people, businesses and our planet thrive together. This move sent a clear message of how 

we intend to contribute to the realization of a sustainable society while also achieving business growth 

for Komatsu. Our operating environment is constantly changing, and the pace of this change is acceler-

ating. To respond to this change, I look to further build upon the Komatsu Group’s sustainability manage-

ment approach. By maintaining the strengths we have fostered over the past century, we will position 

change as an opportunity, boldly tackling new challenges to make Komatsu a more resilient company.

Mitsuko Yokomoto
Senior Executive Officer 
President, Sustainability Promotion 
Division

Since establishing the Komatsu Earth Environment Charter in 1992, Komatsu has maintained a proactive stance toward addressing climate change 

and other environmental issues. Moreover, we put forth the target of halving CO2 emissions from 2010’s level by 2030 in the current mid-term manage-

ment plan, which was launched in FY2019. Komatsu has also endorsed the recommendations of the Task Force on Climate-related Financial Disclosures 

(TCFD), and we are advancing a strategy for combating climate change based on assessments and scenario analyses of climate change-related risks and 

opportunities. Furthermore, Komatsu Report 2021 features our declaration of our goal of achieving carbon neutrality in 2050 and provides information on 

the new initiatives that this declaration entails.

I also hope to ensure that Komatsu is always a company at which employees can feel proud, motivated, and empowered in their work. For this reason, 

 I believe that promoting diversity and inclusion, the drivers of innovation, is also an important role of the Sustainability Promotion Division. Acting in accor-

dance with Komatsu’s management policy of “maximizing the trust given to us by our stakeholders and society through a commitment to quality and 

reliability,” I will continue striving to help us live up to the demands and expectations of society.

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Resolution of ESG Issues through Growth Strategies

Developing People

Founder Meitaro Takeuchi established Komatsu Ltd. in Komatsu City, Ishikawa 

Prefecture roughly a century ago. Having witnessed Europe’s cutting-edge tech-

nologies at that time, Takeuchi put forth the four management principles of global 

expansion, quality first, technological innovation, and human resource develop-

ment. The commitment to the development of human resources, an invaluable 

asset to Komatsu, lives on in the Company today.

Komatsu’s global engineers active in various fields

Japan 
32%

Overseas
68%

Japan 
6% (13)

Overseas
94% (200)

Number of  
Employees

61,564

(consolidated)

(as of March 31, 2021)

Number of  
Consolidated  
Companies

213

(as of March 31, 2021)

Employees Supporting 
Komatsu as a Global Company   

Komatsu develops its operations around the world, 

and approximately 70% of its employees are not 

Japanese. Accordingly, developing human 

resources that are rooted in the communities they 

serve while promoting mutual acceptance of the 

values and cultures of various countries and regions 

is becoming increasingly important. Operations 

around the world must be instilled with Komatsu’s 

manufacturing competitiveness, which includes the 

values that support Komatsu and workplace 

improvement, driven by employees.

The Komatsu Way  

The Komatsu Way is the very DNA of Komatsu, an expression of the strengths of Komatsu, the beliefs supporting 

these strengths, the basic attitudes, and the patterns of behaviors established based on the experiences of our 

predecessors as they proceeded to tackle the challenges facing them.

Komatsu seeks to develop its operations on a global scale and to become a stronger company and grow. To 

accomplish these objectives, it will be crucial for us to transmit The Komatsu Way to employees with different 

cultures and customs around the world and to implement these principles in a manner that aligns employees 

along the same vector. In 2020, an English-language e-learning program pertaining to The Komatsu Way was 

launched, and we completed the translation of the third version of The Komatsu Way into nine languages, posing 

us to further entrench this doctrine throughout our global operations.

1  Leadership/Top Management

2   “Monozukuri ” for All 

3   Brand Management 

Leaders must be directly involved in the 

Employees

workplaces and manage businesses with 

Komatsu aims to pass on the manufac-

(Customer Value Creation 
Activities)

an emphasis on contributing to the entire 

turing competitiveness, perspectives, 

Komatsu defines “Brand Management” as 

Group, including distributors and suppli-

and values that, based on total quality 

all the activities that “make Komatsu indis-

ers. We have also defined guidelines for 

management, have continued to drive 

pensable to our customers.” This objective 

leaders related to actively engaging in 

Komatsu’s competitiveness and support 

is accomplished by visiting customer 

regular board meetings, communicating 

its growth. We look to transmit these 

workplaces to understand the ideal state 

with stakeholders, complying with rules of 

principles through a joint effort encom-

of these customers and to build relation-

the business community, managing risks, 

passing all internal divisions as well as our 

ships that enable us to work together with 

and grooming successors for manage-

suppliers, distributors, and other partners 

them to help achieve their goals through 

ment positions.

and to continue promoting involvement 

concerted efforts by the Group and its 

by all of these parties.

distributors.

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Global Engineer Cultivation and Empowerment  

In the 2000s, resource demand began surging, stimulating growth in Komatsu’s mining 

equipment business and simultaneously creating a need for the cultivation of staff that can 

provide ongoing support at active customer workplaces around the world. To address this 

need, Komatsu looked beyond Japan, with its shrinking workforce, to seek out human 

resources overseas. As part of this undertaking, we adopted English as our official 

Company language and turned our attention to the Philippines, where we were able to find 

human resources that were highly proficient at adapting to overseas assignments. We thus 

commenced a recruitment campaign aimed at acquiring talented human resources that had 

graduated from local technical universities in this country.

The Komatsu Human Resources Development Center was established in November 2008 

as a venue for recruiting and cultivating such talent and was later incorporated locally as 

Komatsu Philippines Corporation in November 2019. To date, this company has hired more than 

150 engineers as it has proceeded to expand its systems. The training program at Komatsu 

Philippines involves a six-year curriculum comprising a 17-month basic product and service 

course, a seven-month training period at factories in Japan, and four years of training at over-

seas mines. Individuals who have completed this program are officially hired as global engineers.

Today, global engineers are active in more than 20 countries worldwide, using their 

experience and technical knowledge to make contributions at active customer workplaces 

as well as at domestic service process improvement divisions and as technical training 

instructors teaching distributors.

New building of Komatsu Philippines Corporation

Global engineer providing online training  
on fuel-efficient operation

AI Education for Developing Key Personnel for AI Field Coordination  

Artificial intelligence (AI) technologies are used in various fields for purposes such as maximizing 

the value of customer operations and reforming in-house processes. The speed of progress in AI 

technologies is increasing exponentially. For this reason, it is crucial for us to develop in-house 

capacities for addressing the AI-related issues seen in specific business fields and to coordinate 

with external partners boasting advanced technologies.

Based on this recognition, Komatsu launched dedicated programs for cultivating key personnel 

in the AI field in 2019 with an eye to future expansion in the scope of coordination with external 

partners in this field. These programs include a basic program, which gives participants the ability 

to experience the process that spans from the definition of issues from a customer perspective to 

Requirements of Key AI
Coordination Personnel

Technical Skill

Communication 
Skills

Customer-
Oriented 
Perspective

Business 
Perspective

theme planning, and an advanced course, in which participants actually address issues through writing software. Through these two pro-

grams, we develop human resources capable of identifying pertinent themes from customer-oriented and business perspectives and 

playing a central leadership role in internal and external coordination.

Global Engagement Survey  

Continuous employee engagement is imperative to the ongoing growth of a company. 

For this reason, Komatsu conducted a global engagement survey in April 2021 with the 

Ongoing Corporate Growth

aim of periodically tracking and analyzing trends in employee engagement to gain an 

understanding of the constantly changing issues in this regard to be reflected in human 

resource measures. This survey targeted both domestic and Group companies.

Taking the form of an anonymous online questionnaire, the survey featured ques-

tions on such engagement-related topics as vision, strategic and competitive advan-

tage, leadership, and corporate culture and workplace environment.

The results of the survey were analyzed by region and by organization to clearly 

identify the strengths of Komatsu and the issues it faces. This information will be 

reflected in human resource measures and training and education programs to help 

make Komatsu a place where employees feel motivated and empowered.

Vision

Organizational 
and Operating 
Structures

Continuous 
Engagement

Strategic and 
Competitive 
Advantage

Leadership

Corporate 
Culture and 
Workplace 
Environment

Human 
Resources

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Resolution of ESG Issues through Growth Strategies

Growing with Society—Social Contribution Activities

Komatsu recognizes that social contributions to the communi-

directly aimed at generating earnings. Based on this definition, 

ties in which it conducts its business activities are an important 

we seek to contribute to society in a manner that leverages the 

corporate responsibility. Komatsu defines the social contribution 

strengths of our core business.

activities as activities related to its three CSR themes that are not 

Social Contribution Activities in FY2020  

The following chart shows expenditures for social contribution activities by the Komatsu Group, aggregated 

based on six general categories.

Academic and Industry–Academia 

Collaborations 

Culture & Sports 

Disaster Relief 

26%

25%

9%

Type of Social Contribution Expenditure

FY2020 
Social Contribution 
Expenditures
(Consolidated)

¥1,628 million

Human Resource Development  15%

Local Community Support 

24%

Environment 

1%

Cash contributions 

¥582 million

Employee  
dispatchment and  
time contributions
¥142 million

Expense related to 
providing own facilities 
for public use
¥172 million

Expense related to 
events for the 
community
¥732 million

Total 

¥1,628 million

Commencement of Agricultural Support Project Following Demining Project  

Since 2008, Komatsu has been engaging in collaborative efforts 

other equipment are being deployed to provide agricultural sup-

with the authorized nonprofit organization Japan Mine Action 

port. Komatsu’s ICT-intensive bulldozers use ICT technologies to 

Service (JMAS) to support the demining of anti-personnel land-

automatically control blades, making them highly effective at level-

mines in Cambodia and other areas threatened by these weapons 

ling farmland (creating a flat surface with no uneven areas). In 

and to help rehabilitate former mine field sites through the con-

FY2020, such equipment was used to level approximately 13 

struction of roads, bridges, elementary schools and other facilities. 

hectares of farmland, earning much praise from farmers for the 

These activities were expanded in 2016 to support the removal of 

contributions to increased rice harvests. We intend to expand the 

unexploded ordnance in Laos. In this country, we are supplying 

scope of this farmland support going forward.

Komatsu equipment, free of charge, along with technical guidance 

Please refer to the following video for more information on 

to assist in the machine-based removal of unexploded ordnance 

the Demining and Reconstruction Project.

from cluster bombs. The next step in these activities came in 

2020, when we commenced an agricultural support project in 

Cambodia through which bulldozers, hydraulic excavators, and 

Web

Please refer to the following video for more information on the 
Demining and Reconstruction Project.

https://www.youtube.com/watch?v=OTHFyzCQAmo

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Business and Human Rights  

1. Human Rights Policies

The Human Rights Policy was incorporated into the Komatsu 

Komatsu established its Human Rights Policy in September 

Code of Worldwide Business Conduct as part of the 2021 revision 

2019, thereby declaring its commitment to conducting its busi-

to disseminate this policy to Group employees around the world.

ness in a manner that is compliant with internationally accepted 

standards pertaining to respect for human rights throughout its 

2. Human Rights Due Diligence

global organization. Based on this policy, processes have been 

The following human rights due diligence process is imple-

established to prevent or mitigate negative impacts on human 

mented on an ongoing basis in order to identify human rights 

rights and to allow for corrective measures to be instituted 

issues in our business activities and to formulate specific plans 

should it be found that the Company was directly or indirectly 

for addressing these issues.

involved in activities that had a negative impact on human rights.

(1) Human Rights Risk and Impact Assessments

Risk assessments are conducted to identify and assess human rights risks with the potential impact on our business activities. The 

following assessments have been performed thus far.

2014

2017

2020

With the assistance of external specialist Business for Social Responsibility (BSR), assessments were conducted to evaluate human rights risks per-
taining to the construction equipment, mining equipment, and forestry machinery businesses being developed on a global scale.

The aid of BSR was once again enlisted for our second human rights assessment, which was carried out while referencing the Universal Declaration of 
Human Rights and the United Nations Guiding Principles on Business and Human Rights.

With support from external specialist CSR Europe, a systematic human rights risk assessment of our global operations was conducted covering down-
stream areas of our construction equipment, mining equipment, and forestry machinery businesses (equipment and replacement part sales). Given the 
characteristics of Komatsu’s businesses, relevant issues such as pertaining to discrimination based on ethnicity, race, or national origin; compulsory 
labor; freedom of association; and fair work conditions were assessed, and potential risks and priorities were identified by business and by region.

(2) Screening

(4) Deployment Across Supply Chain

In its global operations, Komatsu has implemented a screening 

Komatsu is promoting awareness regarding its CSR procurement 

system for checking and restricting transactions with counter-

guidelines among suppliers for the purpose of ensuring that they 

parties designated on sanction lists and in other documents. In 

respect human rights. Furthermore, in FY2020 we began issuing 

addition, the Company complies with trade embargoes and other 

self-assessment questionnaires with regard to CSR activities to 

provisions of international regulations. Going forward, we will 

tier-1 suppliers in Japan and overseas in order to further spread 

investigate the possibility of expanding the scope of this screen-

awareness of CSR across our supply chain. The target of the 

ing to include responsible sales approaches and policies.

FY2020 questionnaire was the 156 Midori-kai member compa-

(3) Application to Employees and Distributors

responses have been received from 77 companies.

Komatsu administers e-learning programs to employees to 

Please refer to the following website for more information.

ensure that they are aware of its human rights policies and to 

https://komatsu.disclosure.site/en/themes/185

nies that are major suppliers of Komatsu in Japan. To date, 

raise awareness of its measures for preventing and mitigating 

negative impacts on human rights. After introducing these pro-

grams targeting all employees in Japan and the United States in 

July 2020, we have been expanding the scope of application with 

the aim of providing education on a global basis.

The Company does not maintain capital tie-ups with most of the 

distributors that supply its products and services around the world. 

However, we do coordinate with these business partners. Specifically, 

a requirement to pledge to respect human rights in business activities 

has been included in distributor contracts, and we discuss with dis-

tributors the possibility of them conducting voluntary due diligence 

checks and establishing human rights policies based on the charac-

teristics of their respective regions and businesses.

Topics

Human Rights Initiatives in Myanmar

Myanmar has been judged as a region presenting significant potential risks. 

Accordingly, since 2019 we have been calling upon external specialist 

organizations to aid us in practicing due diligence in this region while 

engaging in discussions for identifying threats and formulating response 

measures. Based on the results of such discussions, it was decided that 

we would not sell mining equipment units to jade mines in Myanmar from 

2019 onward. In addition, we have halted operations at mining equipment 

repair subsidiaries in this country, and the process of liquidating these 

subsidiaries is underway. Going forward, we will continue to coordinate with 

dealerships and external experts in Myanmar to formulate effective mea-

sures for ensuring respect for human rights in our business.

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Resolution of ESG Issues through Growth Strategies

Growing with Society—Social Contribution Activities

Employee-Driven Social Contribution Project

One World One Komatsu

Komatsu defines CSR as activities to respond to social needs 

encourages employees to take close-at-home action in their 

through its core business and works to achieve sustainable 

daily lives, such as cutting back on water use and turning off 

growth together with society by addressing environmental, 

lights in unoccupied rooms.

social, and governance (ESG) issues. The Komatsu Group 

  Moreover, to promote further action, we have developed an 

launched the One World One Komatsu employee-driven social 

exclusive platform that can consolidate the efforts of employees 

contribution project as the first global initiative in which all 

across the Group. This new platform can be easily accessed by 

Komatsu Group employees around the world can take part in 

logging in via a computer or smartphone. Furthermore, the plat-

conjunction with its 100th anniversary.

form transcends national and language barriers to connect 

Based on themes pertaining to the environment and sus-

Komatsu Group employees around the world, to nurture a sense 

tainability, which are shared global issues that are highly related 

of unity as they work for a common goal, and to promote activi-

to our business, the One World One Komatsu project 

ties designed for a sustainable planet.

Four Themes of One World One Komatsu

Employee Impact 

Total actions completed  

Participating teams  

100,158

344

(As of August 5, 2021)

CO2 emissions 
reduction

Water preservation

Renewable energy

Waste reduction

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Topics

One World One Komatsu Program Uniting 
Employees in Worldwide Sustainability Effort  

First launched as a pilot program in August 2020, the Company’s first 

global CSR initiative, One World One Komatsu, grew rapidly in its first 

year. Through the One World online platform, Komatsu employees are 

encouraged to take sustainable actions that, when done collectively, transform into a global 

movement to support environmental responsibility.  

Despite the fact that it was launched during a global pandemic, One World brought 

employees together, virtually, within the platform. The program’s environmentally-focused 

challenges encourage Komatsu team members to focus on different sustainability priorities 

over the course of the year to earn points for completing related activities. Employees 

can share photos and comments about what they learned, encourage one another by 

commenting on each other’s activity and share inspiration for the future through One 

World’s idea boards.  

  While expanding One World program access to all areas of the Company in 2021, 

Komatsu’s global CSR team leveraged the platform to achieve two other firsts for the 

Company: Komatsu’s first global day of volunteer action for Earth Day and the launch of its 

first worldwide sustainability competition for employees.

On April 22, 2021, Komatsu employees around the world took part in the Company’s 

24-hours of Earth Day challenge, completing environmental actions those shown to the 

right:

  Working individually or in small groups, as required by ongoing COVID-19 restrictions at 

that time, employees recorded their efforts in the One World platform, and submitted 

photos and videos to be used for global watch parties that highlighted submissions from 

around the world.

Caley Clinton
Senior Manager, PR CSR and Content
Komatsu Mining Corp. and Komatsu 
America Corp.

Completed environmental 
actions of Earth Day challenge
❶

❷  

❸ 

  Planting more than 14,000 trees 
and native species 
Picking up more than 3,500 bags  
of trash 
 Volunteering more than 15,000 
hours collectively

Web

To view videos from Komatsu’s global Earth Day celebration :  

https://www.youtube.com/watch?v=rrf7QzwtyZQ&list=PLl09JNAS3JlEgHkUWebDvJlCWaJaQqm3L

The results of the global day of action were tallied up and reported out in time for the United Nation’s World Environment Day in June, at 

which point an internal contest for employees was launched. The One World One Komatsu sustainability contest offers employees the 

opportunity to compete in up to 10 categories for a chance to attend an awards ceremony planned for March 2022 in Japan. 

Categories include some dedicated to competitions within the One World platform, while others encourage employees to think 

creatively about sustainability or recognize a colleague for environmental responsibility.  

Web

Watch a video of an overview of the Company’s CSR initiatives :   

https://www.youtube.com/watch?v=ul99s-eO4p4&list=PLl09JNAS3JlGOCkNiCo8St7zLm6DUrcLC&index=6

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Resolution of ESG Issues through Growth Strategies

Corporate Governance

■ Message from an Outside Director

Promoting discussion to 

identify areas needing 

change in pursuit of 

 sustainable growth—

Cutting a strong start for 

growing over the next 

century

Makoto Kigawa
Outside Director

Strengths and Issues of Komatsu as a 100-Year-Old Company

I believe that Komatsu’s strengths can be seen in its unshakable 

and innovativeness that are also strengths of Komatsu. Another 

brand image, which was fostered through action based on the 

strength is the corporate constitution that Komatsu has shaped 

management principle of “maximizing the trust given to us by our 

through exhaustive business structure reforms advanced based 

stakeholders and society through a commitment to quality and 

on the keyword of DANTOTSU since the turn of the century.

reliability,” as well as in the human resource development initia-

These strengths have led to a sense of confidence that suc-

tives based on The Komatsu Way (please see page 44) that sup-

cess can be achieved by adhering to Komatsu’s approach. 

port this brand power. Despite the fact that, today, about 70% of 

However, if this confidence turns into overconfidence, it might 

Komatsu’s employees are of non-Japanese nationality, The 

threaten to make the Company overly conservative in the face of 

Komatsu Way is embraced by employees around the world and 

change. I therefore think there is a need for discussion to clarify 

has permeated all corners of the organization. The Komatsu 

which aspects of Komatsu should be carried forward through the 

Group truly is a united global organization, and the strength of 

next century and which should be changed.

this unity forms the foundation for the manufacturing capabilities 

Constructive Discussion at Board Meetings and Potential for Increased 
Diversity to Improve Corporate Value

As a Director, I believe that I have an important role to play by 

chains being disrupted due to extreme circumstances, which, in 

providing advice pertaining to business strategies to the execu-

addition to the current COVID-19 pandemic, could include natu-

tive team based on an understanding that I am charged with 

ral disasters, political conflicts, or other such issues. Given such 

supervising the executive function. For example, I have manage-

risks, it is another important role of directors to confirm the cur-

ment experience related to the logistics industry. In 2020, we saw 

rent conditions while also pointing out potential future risks and 

a sudden jump in the price of marine transportation, and the 

offering advice in relation to these risks.

resulting disruption to the parts supply chain has become a 

I believe that Komatsu’s Board of Directors has an incredibly 

social issue. We have been able to confirm that, at the moment, 

conducive atmosphere for encouraging open discussion and 

there have been no serious obstructions to local production or 

sees frank exchanges of opinion. Board meetings begin with a 

supply chain disruptions stemming from soaring parts transpor-

report from President Ogawa in which he explains the circum-

tation costs. Regardless, we must address the risk of supply 

stances within the Company and any issues that he has 

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identified. These reports are great for helping outside directors 

of Komatsu’s Board of Directors or the evaluations of its effec-

understand what is going on inside of the Company. I quickly 

tiveness. The June 2021 revision to Japan’s Corporate 

adopted this approach and implemented these reports for board 

Governance Code has created a need for even more robust 

meetings at Yamato Holdings Co., Ltd., where I am representa-

corporate governance. I think that the diversity of the Board of 

tive director. In addition, the president himself accurately 

Directors will be key to realizing this more robust governance. 

explains issues at Board meetings, which does a lot for the ease 

Komatsu is evolving with the times. For example, it appointed a 

of discussion. One particular example of this ease of discussion 

non-Japanese Outside Director in 2020. However, if the 

that comes to mind is the acquisition of Joy Global Inc. (cur-

Company were to evolve further, with an eye to the type of Board 

rently, Komatsu Mining Corp.), which moved into the final deci-

membership that will be required in the future, it could create a 

sion phase shortly after I became an Outside Director in 2016. 

Board of Directors that would allow decision-making and over-

What makes this episode so memorable is how brisk and unre-

sight functions aimed at improving corporate value to be exer-

strained the discussion was, even among Outside Directors, 

cised based on more diverse input and opinions. I think the 

despite the late stage of the process. When a matter has been 

decision to prepare and disclose a skill matrix detailing the 

discussed a number of times, it is common for new opinions to 

expertise of Outside Directors and Outside Audit & Supervisory 

stop being heard at later stages of discussion. A company that 

Board Members will help the Board of Directors become more 

is able to engage in such a high degree of discussion is defi-

effective while driving the evolution of corporate governance at 

nitely a healthy company.

the Company.

At the moment, I have no complaints about the composition 

Changes in Komatsu’s Operating Environment, Issues, and Expectations for 
the Next Mid-Term Management Plan

The current mid-term management plan was formulated based on 

low environmental impacts.

discussions that took place when President Ogawa was still a 

The third category of risks is competition risks in solutions 

senior executive officer. I believe that there would be no issues 

businesses, such as those pertaining to Smart Construction. 

with transferring the basic framework of the current plan onto the 

Komatsu’s solutions businesses are currently at a stage in their 

next. However, the speed of change in the operating environment 

growth in which it is time for the technologies and expertise 

today exceeds that when the current plan was formulated. 

Komatsu has developed in Japan to be deployed in overseas 

Accordingly, it will be important to implement the next plan, while 

markets. The Company is currently the frontrunner with regard to 

making flexible revisions. Moreover, we are currently seeing 

such solutions. However, if Komatsu is to maintain its competi-

increased political and economic instability along with massive 

tiveness in this area, it will need to bring its levels of quality in line 

changes in people’s values. Now is thus a crucial time when it 

with international standards. This will be incredibly important, so I 

comes to ensuring Komatsu can cut a strong start for growing 

hope Komatsu will do what needs to be done. It is unlikely that 

over the next 100 years.

Komatsu will see a sudden change in the competitive climate in 

  When formulating the next mid-term management plan, there 

its core manufacturing operations. However, outside of these 

are largely three categories of risks that will need to be consid-

operations, in service and solutions businesses, which are more 

ered. The first is geopolitical risks. In recent years, we have seen 

closely connected to end users, it is possible that there may be 

an increased trend toward countries implementing policies solely 

changes in competitors. Rivals with business models that had 

for the benefit of their own national interests, giving rise to geo-

not been anticipated might also appear. Moreover, this is not an 

economic risks. These risks could manifest in forms such as trade 

era in which a company can be competitive in the solutions busi-

restrictions or tariffs; in areas related to financial markets, digital 

ness on its own. The degrees to which Komatsu will pursue alli-

transformations, or intellectual properties; or even as acts of 

ances and to which it will boldly move forward on its own will be 

cyberterrorism or other extreme circumstances. It is therefore 

important elements of strategies.

vital to discuss these risks before they materialize.

At the same time, a change of perspective could reveal that 

The second category of risks is climate change risks. It can be 

these risks actually represent business opportunities. I therefore 

expected that coal businesses will become less prosperous in the 

think it is important that Komatsu, with its exceptional manufactur-

future. This situation will create a need for Komatsu to consider 

ing capabilities, identify new areas, areas in which it must change, 

how to develop its mining equipment business, which caters to 

and its strategies for these areas and accelerate its efforts as to 

such coal businesses. At the same time, the Company must ramp 

not become overly conservative.

up development of electric equipment and other products with 

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Resolution of ESG Issues through Growth Strategies

Corporate Governance 

Basic Stance on Corporate Governance

To become a company which enjoys more trust from all stakeholders, the Company is working to strengthen corporate 

governance, improve management efficiency, advocate corporate ethics and ensure sound management on a group-wide 

basis. To further improve the transparency of management for its shareholders and investors, the Company discloses 

information in a fair and timely manner and actively engages in investor relations activities by holding meetings with 

 shareholders and investors. 

Corporate Governance Framework   

At the Company, the Board of Directors is positioned as the 

System in 1999, the Company has separated management 

core of corporate governance, and to improve the effectiveness 

decision making and supervisory functions from 

of discussions at meetings of the Board of Directors, the 

executive functions to the extent permitted by laws and 

Company has worked to put in place a system to ensure 

regulations, and while appointing both Outside Directors and 

thorough discussions of important management matters and 

Outside Audit & Supervisory Board Members, limits the Board 

prompt decision making, and reform their operational 

of Directors to a small number of members. 

aspect. Having introduced the Executive Officer (Shikko Yakuin) 

Corporate Governance of the Company (As of June 30, 2021) 

Figures in 

 represent the number of meetings in FY2020. 

General Meeting of Shareholders 

Elect / Discharge 

15
times 

Audit 

Elect / Discharge 

15 
times 

Audit & 
Supervisory Board
(Standing 2 / Outside 3)

Office of 
Corporate 
Auditors’ Staff 

Advise / Suggest

Board of Directors 
(Standing 5 / Outside 4) 

International 
Advisory Board 

Elect / Discharge / 
Supervise 

Report / 
Submission

Executive Functions 

President and CEO 

Strategy Review Committee 

Collaboration 

Audit 

Internal 
Auditing 
Dept.

Internal audit 

Komatsu Group’s Global Operations 

Executive Officers and Global Officers 57 
• Japan 30 
• Global 27 (including 19 foreign nationals) 

Audit reports 

Recommend 

Elect / Discharge 

Accounting Auditors 
(Audit corporation) 

Nomination
Advisory Committee 

2 
times 

Recommend 

Compensation Advisory 
Committee 

1 
time

Major Committees 

Product Safety Committee 
Compliance Committee 
Risk Management Committee 
Export Control Committee 
Sustainability Promotion 
Committee 
Disclosure Committee 

Collaboration 

Decide on the details of the items including election and discharge / Confirm suitability or independency of the Accounting Auditors 

Recommend 

Audit reports 

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Activities of the Board of Directors  

The Company holds Board of Directors’ meetings periodically at 

ensure transparent and objective management.

least once every month. The Board of Directors deliberates and 

In FY2020, Outside Directors and Outside Audit & 

makes resolutions on important matters, determines manage-

Supervisory Board Members held meetings at which these out-

ment policies of Komatsu, and rigorously controls and super-

side officers shared opinions regarding management issues from 

vises the execution of duties by all members of the executive 

their objective and independent standpoints. Discussions with 

management team including Representative Directors. Of the 

the President were also arranged to foster shared recognition.

nine (9) Directors on the Board, four (4) are Outside Directors to 

Characteristics of Komatsu’s Board of Directors

• Monthly reports from the CEO (recent important items and other topics)

• Monthly reports from the CFO (performance, order trends, borrowings, etc.)

• Annual proposal plans and follow-up

• Multiple discussions on important items (deliberation → resolution)

•  Business reports to Board of Directors covering nearly 100% of sales-

generating activities

•   Proactive expression of opinions by Audit & Supervisory Board Members  

in addition to Directors

• Opportunities for free discussion at Board of Directors' meetings

Board of Directors’ Meeting Attendance and Agenda Item 
Numbers in FY2020 (April 1, 2020–March 31, 2021)

Attendance

Outside Directors

Outside Audit & Supervisory 
Board Members

Reports

Agenda item 
numbers

Deliberations, Resolutions

Free discussion

100%

100%

41

33

3 times

Evaluation of the Effectiveness of the Board of Directors  

The Company is working to improve the effectiveness of the Board of Directors and performs annual evaluations and analyses of the 

effectiveness of the Board of Directors for this reason.

Evaluation Process

Survey
After  discussion  by  the  Board  of 
Directors on the method to be used 
for FY2020 evaluation, based on the 
method applied in the previous year 
and the results thereof, the Company 
conducted a survey out of consider-
ation  for  the  nature  of  an  effective 
Board of Directors.

Survey topics:

Collection of survey 
results from all Directors 
and Audit & Supervisory 
Board Members

Discussion among 
Outside Directors and 
Outside Audit & 
Supervisory Board 
Members based on 
survey responses

Report of discussion 
results, evaluation and 
analysis of effectiveness, 
and discussion of the 
matters for improvement 
at meeting of the Board of 
Directors

• Composition of the Board of Directors
• Contents of agendas
•  Straightforward and meaningful discussions
•  Provision of information and presentation of 

agendas by executives

•  Structure through which important matters are 

reported, proposed, and followed up

• Succession plans for CEO
• Other items

Outline of the Results    

The assessment shows a generally high level of achievement for 

  With respect to the conducting of Board meetings, positive 

each item and confirms that there were no serious problems con-

evaluations were received with regard to the arrangement of 

cerning the effectiveness. The Company received excellent evalua-

online meetings in response to the COVID-19 pandemic, but 

tions for various factors, such as the following: the timely sharing of 

there were a few suggestions for improvement pertaining to the 

issues, problems, and other information provided in monthly 

need to expand the range of specific strategic themes discussed 

reports by the President himself in Board meetings and the fact that 

and to the nature of regular reports on business execution. The 

Board members followed up the implementation status of resolu-

Company will make those improvements and work to make the 

tions made by the Board of Directors based on regular reports.

Board of Directors further effective in the future.

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Resolution of ESG Issues through Growth Strategies

Corporate Governance

Corporate Governance Reforms   

The Company has proceeded to implement reforms to its corpo-

execution of duties. As a means to supplement executive func-

rate governance system in order to ensure effective and ade-

tions, the Company established the International Advisory Board 

quate performance of matters related to decision making, 

(IAB) in 1995. Through the IAB, the Company aims to secure 

management and supervision, such as separation of corporate 

objective advice and suggestions from experts from Japan and 

management from business execution, enhancement of corpo-

abroad about how to function as a global company by exchang-

rate management decision making by the Board of Directors, 

ing opinions and holding discussions. Going forward, the 

strict management and supervision of business execution, mea-

Company will pursue increases to the effectiveness of the Board 

sures undertaken by Outside Directors to improve transparency 

of Directors while appointing Outside Directors to ensure trans-

and objectivity of management, and measures undertaken by the 

parency and soundness and promoting openness and account-

Audit & Supervisory Board to appropriately audit Directors’ 

ability in management.

 Board of Directors

28 members
(0 Outside Directors)

1999: 

8 members
(1 Outside Director)

2003: 
8 members
(2 Outside Directors)

2005: 
10 members
(3 Outside Directors)

2017: 
8 members
(3 Outside Directors)

2021: 
9 members
(4 Outside Directors)

 Audit & Supervisory Board

3 members
(1 Outside Audit & 
Supervisory Board 
Member)

1994:

2006:

4 members
(2 Outside Audit & Supervisory Board Members)

5 members
(3 Outside Audit & Supervisory Board Members)

 Other organizations and systems

Executive Officer System
(1999)

Global officers
(2016)

Compensation Advisory Committee

4 outside members, 1 standing member

(1999)

7 outside members, 1 standing member

(2020)

Nomination Advisory Committee 
(2015)

3 outside members, 2 standing members

International Advisory Board
 (1995) 

3–4 domestic and overseas experts

Hitech & Innovation International Advisory Board 
(2015) 

4–6 overseas experts

Compliance Committee 
(2001)

Members of senior management and labor representatives

Composition of Directors and Audit & Supervisory Board Members (As of June 30, 2021)

Outside  
4

Of whom,  
non-Japanese 1
Of whom, women 1

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Directors

Outside  
3

Of whom, 
women 1

Audit & 
Supervisory  
Board Members

Internal 
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Major Activities of Outside Directors and Outside Audit & Supervisory Board 
Members in FY2020  

 Outside Directors

Makoto Kigawa 
Major Career
Representative Director at both 
Yamato Holdings Co., Ltd. and 
Yamato Transport Co., Ltd.

Mr. Makoto Kigawa previously served as Representative Director at both Yamato Holdings Co., 
Ltd. and Yamato Transport Co., Ltd. He has been actively expressing a wide range of opinions 
at the meetings of the Board of Directors mainly from the standpoint of appropriately monitor-
ing the management strategies of the Company and contributing to the enhancement of the 
Company’s medium- and long-term corporate value. During FY2020, he accordingly provided 
comments based on his rich experience in the business world, particularly concerning such 
issues  as  working  from  home  and  other  personnel  arrangements,  competitive  strategies 
involving  ICT,  and  inventory  management.  He  also  served  as  Chairman  of  the  Company’s 
Nomination Advisory Committee and the Compensation Advisory Committee.

Attendance of the Meetings
Meeting of the Board of Directors 100%
(15 meetings out of the 15 meetings held)

Takeshi Kunibe 
Major Career

Representative Director of 
Sumitomo Mitsui Financial 
Group, Inc.
Representative Executive Officer 
of Sumitomo Mitsui Banking 
Corporation

Mr. Takeshi Kunibe has served as Representative Director, President of Sumitomo Mitsui Banking 
Corporation  and  Representative  Director  and  President  as  well  as  Director  President  and 
Representative Executive Officer of Sumitomo Mitsui Financial Group, Inc., and serves as Chairman 
of the Board of said company. He has been actively expressing a wide range of opinions at the 
meetings of the Board of Directors, mainly from the standpoint of contributing to sustaining and 
improving transparency and soundness of management as well as enhancing corporate gover-
nance. During FY2020, he accordingly provided comments based on his rich experience in the 
business world, particularly concerning the M&A management system, business plan during the 
COVID-19  pandemic,  and  ESG  initiatives.  In  addition,  he  was  a  member  of  the  Company’s 
Nomination Advisory Committee and the Compensation Advisory Committee.

Arthur M. Mitchell 
Major Career

Foreign lawyer of White & Case 
LLP

Mr. Arthur M. Mitchell has worked for many years as a New York state attorney and foreign law 
attorney in Japan. He has been actively expressing a wide range of opinions at the meetings 
of  the  Board  of  Directors,  mainly  from  the  standpoint  of  mitigating  and  avoiding  risk  in  the 
Company’s  global  business  operations  and  contributing  to  the  enhancement  of  the 
Company’s medium- and long-term corporate value. During FY2020, he accordingly provided 
comments  based  on  his  international  perspective  and  professional  standpoint,  particularly 
concerning such issues as business alliance strategy, data-related legal compliance, and ini-
tiatives geared to the North American market. In addition, he was a member of the Company’s 
Nomination Advisory Committee and the Compensation Advisory Committee.

Attendance of the Meetings
Meeting of the Board of Directors 100%
(11 meetings out of the 11 meetings held)

Attendance of the Meetings
Meeting of the Board of Directors 100%
(11 meetings out of the 11 meetings held)

Note:  As Outside Directors Mr. Takeshi Kunibe and Mr. Arthur M. Mitchell were elected at the 151st Ordinary General Meeting of Shareholders held in June 2020, their maximum number of 

meetings of attendance is different from that of the other Directors.

 Outside Audit & Supervisory Board Members

Hirohide 
Yamaguchi 
Major Career

Deputy Governor of the  
Bank of Japan

Eiko Shinotsuka
Major Career

Professor Emeritus, 
Ochanomizu University, 
Commissioner, National 
Personnel Authority, Member of 
the Bank of Japan’s Policy Board

Kotaro Ohno 
Major Career

Prosecutor-General, Special 
Counsel, Mori Hamada & 
Matsumoto

Mr. Hirohide Yamaguchi previously served as Deputy Governor of the Bank of Japan. During 
FY2020, based on his professional standpoint, he provided comments at the meetings of the 
Board of Directors and the meetings of the Audit & Supervisory Board concerning such issues 
as the status of the global economy, demand trends, and audit systems. In addition, he was a 
member of the Company’s Compensation Advisory Committee.

Attendance of the Meetings
Meeting of the Board of Directors 100%
(15 meetings out of the 15 meetings held)
Meeting of the Audit & Supervisory Board 
100%
(15 meetings out of the 15 meetings held)

Ms.  Eiko  Shinotsuka  possesses  wide-ranging  knowledge  and  experience  in  fields  such  as 
economics,  labor  relations,  and  law.  During  FY2020,  based  on  her  professional  standpoint, 
she provided comments at the meetings of the Board of Directors and the meetings of the 
Audit & Supervisory Board concerning such issues as utilizing global human resources, envi-
ronmental  measures,  and  employee  safety  and  health  management.  In  addition,  she  was  a 
member of the Company’s Compensation Advisory Committee.

Attendance of the Meetings
Meeting of the Board of Directors 100%
(15 meetings out of the 15 meetings held)
Meeting of the Audit & Supervisory Board 
100%
(15 meetings out of the 15 meetings held)

Mr. Kotaro Ohno possesses rich experience in the legal profession. During FY2020, based on 
his professional standpoint, he provided comments at the meetings of the Board of Directors 
and the meetings of the Audit & Supervisory Board concerning such issues as the compli-
ance system, Group company management, and securing human resources. In addition, he 
was a member of the Company’s Compensation Advisory Committee and an observer of the 
Compliance Committee.

Attendance of the Meetings
Meeting of the Board of Directors 100%
(15 meetings out of the 15 meetings held)
Meeting of the Audit & Supervisory Board 
100%
(15 meetings out of the 15 meetings held)

Introduction of New Outside Directors  

The following one new outside director was appointed at the General Meeting of Shareholders held in June 2021.

Naoko Saiki  
Major Career 
Director-General, Economic 
Affairs Bureau and International 
Legal Affairs Bureau, Ministry of 
Foreign Affairs

Ms. Naoko Saiki has considerable knowledge and abundant experience in international affairs, international law, and the field of economics as she 
served in positions such as Director-General of the Economic Affairs Bureau and Director-General of the International Legal Affairs Bureau at the 
Ministry of Foreign Affairs.
 Utilizing this knowledge and experience, her recommendations concerning the overall management of the Company are expected to contribute 
to the enhancement of the medium- to long-term corporate value of the Company. Therefore, the Company nominates her as a candidate for 
Outside Director.
 Although Ms. Saiki has no experience in participating in the management of other companies directly, the Company judged that she would be 
able to execute the duties of Outside Director adequately because of the reasons above.

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Corporate Governance

Activities of Advisory Committees  

Committee Name

Nomination Advisory Committee 

Compensation Advisory Committee

Chairman 

Outside Director (Makoto Kigawa)

Outside Director (Makoto Kigawa)

Members 
(As of June 30, 2021)

4 Outside Directors (Makoto Kigawa, Takeshi Kunibe,  
Arthur M. Mitchell, Naoko Saiki )
Chairman of the Board
President

Purpose

Selection of next President and deliberation, resolution, and 
reporting to the Board of Directors on human resource devel-
opment  methods,  succession  plans,  and  appointment  and 
dismissal of Directors

4 Outside Directors (Makoto Kigawa, Takeshi Kunibe,  
Arthur M. Mitchell, Naoko Saiki )
3 Outside Audit & Supervisory Board Members (Hirohide 
Yamaguchi, Eiko Shinotsuka, Kotaro Ohno)
1 external expert (Advisor: Shinji Hatta, Honorary Professor, 
Aoyama Gakuin University) 
Chairperson of the Board

Deliberation, resolution, and reporting to the Board of 
Directors and Audit & Supervisory Board on remuneration 
systems for Directors, Audit & Supervisory Board Members, 
and Executive Officers to ensure objectivity and 
transparency

Meetings in FY2020

2

1

Agenda items in 
FY2020

• Selection and cultivation of candidates for next President
• Selection of a new Outside Director candidate
•  Concurrent positions held by Chairman of the Board and 

•  Monthly compensation levels for Directors and Audit & 

Supervisory Board Members in FY2021

•  Performance-based remuneration for Directors for FY2020 

Outside Directors

(projections)

•  Proposal of Directors and Audit & Supervisory Board 

•  Evaluation indicators for performance-based remuneration 

Members for FY2021, etc.

in FY2021

Succession Plans  

One of the items contained in the Code of Conduct for 

In addition, successors for important domestic and overseas 

Leadership/Top Management that has been described in The 

positions up to and including that of the President are decided 

Komatsu Way since its establishment in 2006 is “continue to 

through the annual implementation of succession plans (see 

think about your succession plan.”

chart below).

In order to ensure that Komatsu’s management values are 

Selected successors are assigned to challenging tasks and 

transmitted to the next generation, the basic requirements for 

granted even larger roles in the organization to systematically 

candidates for the position of President are discussed and 

develop them in an environment that encourages the pursuit of 

clearly defined by the Human Resource Advisory Committee.  

mutual growth.

Overview of Succession Plans

Results Feedback

Succession Plans

Evaluation and Selection of 
Successors

Human Resource Relocations 
and Cultivation

Oversight of Implementation Process

Board of Directors

Human Resource Advisory Committee

Key Points for Cultivating 
Leadership/Top Management 
Successors

1.  Foster willpower necessary to overcome challenges by having candidates experience 

extremely difficult situations

2. Nurture organizational operation capabilities needed to unite parties with differing interests

3. Cultivate compliance awareness to prevent misconduct

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Remuneration Systems  

In an effort to maintain an objective and transparent remunera-

single fiscal year (bonus in cash and the Stock-Based 

tion system, the policy and levels of remuneration for Directors 

Remuneration A) as well as the performance-based remunera-

and Audit & Supervisory Board Members of the Company are 

tion (Stock-Based Remuneration B) that will reflect the degree of 

deliberated by the Compensation Advisory Committee. Taking its 

achievement of the targets raised in the mid-term management 

reports and recommendations into consideration, the remunera-

plan, so that it will further contribute to the enhancement of the 

tion for Directors is determined by the Board of Directors, and the 

medium- and long-term corporate value of the Company, by 

remuneration for Audit & Supervisory Board Members is deter-

linking the remuneration. 

mined by discussions by the Audit & Supervisory Board 

The remuneration for Outside Directors only consists of basic 

Members, respectively, within the range previously determined 

remuneration (fixed remuneration) designed to support their role to 

by resolution of the General Meeting of Shareholders. With 

make recommendations with respect to the overall management 

regard to the level of monthly remuneration paid as basic remu-

of the Company as a member of the Board of Directors. 

neration, comparison by position at other key, globally active 

Furthermore, the remuneration for Audit & Supervisory Board 

manufacturers in Japan is made by the Compensation Advisory 

Members only consists of basic remuneration (fixed remuneration) 

Committee and is reflected in its reports and recommendations. 

designed to support their independent position with authority to 

The remuneration for Directors excluding the Outside 

audit the execution of duties by Directors without getting fettered 

Directors (hereinafter “Internal Directors”) comprises basic remu-

by the movements of corporate performance of the Company. 

neration (fixed remuneration) and performance-based remunera-

The retirement allowance system for Directors and Audit & 

tion linked to the Company’s consolidated performance for a 

Supervisory Board Members was terminated as of June 2007.

Composition of Remuneration of Directors and Audit & Supervisory Board Members

Internal 
Directors

Basic Remuneration  
(Fixed Remuneration)

Performance-Based Remuneration for a Single Year
(Monthly Remuneration x 0–24 months)

Performance-Based Remuneration Linked to 
Performance of Mid-Term Management Plan 
(Monthly Remuneration x 0–3 months)

Monthly remuneration x  
12 months

Bonus in Cash (2/3, in 
principle)*

Stock-Based Remuneration A 
(1/3, in principle)
Restricted Stocks

Stock-Based Remuneration B
Restricted Stocks

Outside 
Directors and 
Audit & 
Supervisory 
Board Members

Basic Remuneration  
(Fixed Remuneration)

Monthly remuneration x  
12 months

Not influenced by Company performance

* The upper limit for Bonus in Cash is set at 12 months’ worth of monthly remuneration; the remainder of bonuses is to be paid as Stock-Based Remuneration A.

Performance-Based Remuneration Linked to Performance of Mid-Term Management Plan
The Company will pay Internal Directors the equivalent of a three-month portion of monthly remuneration every fiscal year as remuneration linked to 

the period of the Company’s Mid-Term Management Plan by granting restricted stock as stock-based remuneration (Stock-Based Remuneration B). In 

deciding Stock-Based Remuneration B, after the expiry of the period of the mid-term management plan, the number of shares on which to lift transfer 

restrictions (within a range of 0–100%) will be decided based on the achievement of the management targets of the Mid-Term Management Plan 

presented in the following table and as a general rule; the restriction of transfer on the shares will be lifted after three years from delivery.

Management Indicators and Management Targets in Mid-Term Management Plan (FY2019–FY2021)

Management Indicator

Management Target

Growth 

Profitability 

Efficiency 

• Sales growth rate 

• Growth rate above the industry’s average*1

• Operating income ratio 

• Industry’s top-level operating income ratio*1

• ROE 

• ROE of 10% or higher

Financial position 

Retail finance business

• Net debt-to-equity ratio*2

• ROA
• Net debt-to-equity ratio*2

• Industry’s top-level financial position

• ROA of 1.5% to 2.0%
• 5.0 or under for net debt-to-equity ratio*2

ESG

• Reduction of environmental impact
• Evaluation by external organizations

•  CO2 emissions: Decrease by 50% in 2030 from 2010 

Renewable energy use: Increase to 50% of total energy use in 2030
•  Selected for DJSI*3 
(World & Asia Pacific) and for CDP*4 A-List (Climate Changes and Water Risk), etc.

Shareholder return 

• Consolidated payout ratio

buybacks), while placing main priority on investment
• Set goal of a consolidated payout ratio of 40% or higher

•  Keep a fair balance between investment for growth and shareholder return (including stock 

*1 Relative comparison with domestic and foreign major competitors in the same industry
*2 Net debt-to-equity ratio = (Interest-bearing debt – Cash and cash equivalents – Time deposits) / Shareholders’ equity of the Company
*3 Dow Jones Sustainability Indices: SRI indices generated by S&P Dow Jones of the United States and RobecoSAM of Switzerland
*4 International non-profit organization that advocates the reduction of greenhouse gas emissions and protection of water resources and forests by companies and governments

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Resolution of ESG Issues through Growth Strategies

Corporate Governance

Major Executive Committees 

Committee Name 
(Committees indicated with an 
asterisk [*] are chaired
 by the President.)

Purpose

Meeting Frequency

Product Safety 
Committee

Effective promotion of Companywide product safety activities based on basic product safety 
policies defined in product safety regulations

2 times a year and when 
necessary

Compliance Committee*

Discussion on and decision and execution of policies and important measures pertaining to group-
wide compliance

2 times a year and when 
necessary

Risk Management 
Committee

Primarily discussion and approval of group-wide risk management tasks and risk countermeasures

1 time a year and when 
necessary

Export Control 
Committee

Discussion on and decision and execution of policies and important measures regarding group-wide 
export control (trade security management)

1 time a year and when 
necessary

Sustainability Promotion 
Committee*

Formulation of group-wide environmental measures and discussion of progress to facilitate 
promotion of environmental preservation throughout the Group and discussion on and execution of 
group-wide CSR policies and important measures and activities

1 time a year and when 
necessary

Disclosure Committee

Discussion and assessment to facilitate accurate information disclosure as required by the Financial 
Instruments and Exchange Act and submission of recommendations to internal information control 
representatives regarding judgments on material developments

4 times a year and when 
necessary

The Komatsu Way 
Committee*

Discussion on and decision and execution of policies and important measures regarding human 
resources, labor affairs, education and human resource development, The Komatsu Way, total quality 
management, employee benefits, and occupational health and safety management for the 
Company and the Group

2 times a year

Appointments of Advisors of the International Advisory Board

Topics

Komatsu established the IAB back in 1995 for the Board of Directors to incorporate, from external experts, objective 

advice and suggestions concerning management and operations of Komatsu as a global company. The IAB has met 

a total of 36 times in the conventional and new organizations combined. In April 2020, Komatsu commenced the 8th 

session of the IAB for management with the following new advisors. The term of service for each advisor is set at 

three years as a general rule.

Komatsu will continue to incorporate advice and suggestions from IAB advisors with expertise in global business, further improve 

management, and strengthen its corporate governance in order to enhance its corporate value.

Advisors of the 8th Session of the IAB for Management (FY2020–FY2022)

Name 

Current Position and Brief Background

R. David Hoover

Kusmayanto Kadiman

Risto Siilasmaa

Mitoji Yabunaka

2018–Present
2015–February 2021
2009–2018
2000–2015
1996–2013

Chairman of the Board, Elanco Animal Health 
Board of Directors, Edgewell Personal Care Company
Board of Directors, Eli Lilly and Company
Board of Directors, Energizer Holdings, Inc.
Board of Directors, Ball Corporation (Chairman, 2002–2013)

2015–Present
2010–Present
2004–2009
2001–2004

2006–Present
2012–2020

2018–Present
2014–2020
2008–2010

Vice President Commissioner of PT Adaro Power
President Commissioner of BFI Finance
The State Minister for Research and Technology of the Republic of Indonesia
President of Bandung Institute of Technology (ITB)

Chairman of the Board of Directors, F-Secure Corporation
(He is the founder of F-Secure Corporation.)
Chairman of the Board of Directors, Nokia Corporation

Visiting Professor, Ritsumeikan University
Outside Director, Komatsu Ltd.
Vice Minister, Ministry of Foreign Affairs

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Stakeholder Engagement  

In order to gain more trust from all stakeholders, the Company is strengthening corporate governance and top management is practicing 

direct engagement with stakeholders.

Share information on the Komatsu Group’s vision and 
the issues it faces (employees, suppliers, distributors)

Provide as many opportunities for engagement as 
 possible and practice proper information disclosure to 
facilitate understanding of Komatsu

Society

Distributors

Customers

Employees

Suppliers

Shareholders

Distributor 
meetings

Midori-kai
General meet-
ings with 
management

Meetings with 
the President

Visits from top 
management

General 
Meeting of 
Shareholders
Shareholder 
meetings

Investors and 
Analysts

Visits to inves-
tors worldwide
Analysts 
meetings
Financial results 
briefings

Mass media

Communities

Interviews

Meetings with 
mayors, gover-
nors, etc.

Direct Communication by Top Management

Major Investor Relations Activities in FY2020  

To further improve the transparency of management for our 

continued to provide and enhance communication activities 

shareholders and investors, we disclose information in a fair and 

nonetheless, employing virtual and online venues for events and 

timely manner and actively engage in investor relations activities 

providing access to archived video. In addition, we established an 

by holding meetings with shareholders and investors.

official Komatsu YouTube account, which is being used for orga-

In FY2020, certain face-to-face communication activities 

nizing and distributing the latest videos on the Company.

were canceled in response to the COVID-19 pandemic, but we 

For Institutional Investors

Financial results briefings* (4 times)
Small meetings* (7 times)
Business briefings* (1 time)
Overseas investor relations activities*  
(4 times)
Individual meetings* (over 190)

* Held through virtual or online venues

For Shareholders and 
Individual Investors

Shareholder meetings* (1 time)
Factory tours for shareholders canceled → 
Replaced with virtual factory tours and videos
Individual investor meetings* (4 times)
Gifts of appreciation for long-term 
shareholders

Homepage

Financial information
• Financial results briefings
• Sales and profits gains reports
• Quarterly reports, etc.
Web interviews with the President  
(4 times)
Komatsu Report, etc.

Engagement Topics  

Komatsu holds meetings for institutional investors and securities analysts to deepen their understanding of the Company. The following online 

meetings were held in 2020.

Date

Meeting Name

Attendants

Topics

December 16, 2020

KOMATSU IR-DAY 2020  


90

1. The pursuit of safety and productivity at mine sites
2. Komatsu’s environmental activities

Web

For materials from meetings, please refer to Komatsu’s corporate website: 

Web

Komatsu’s Official YouTube Channel

https://www.komatsu.jp/en/ir/library/results/2020

https://www.youtube.com/c/komatsu/featured

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A Century of Creating the Workplaces of the FutureTop Management’s Views on Komatsu’s Management Issues and Strategies for the Next CenturyEvolution of Business Model for Creating the Workplaces of the FutureResolution of ESG Issues through Growth StrategiesCorporate Profile 
Resolution of ESG Issues through Growth Strategies

Corporate Governance

Risk Management
Basic Principles and Structure for Risk Management  

In addition to the basic policy for risk management to ensure busi-

measures in place for each risk, as well as to take control of risks 

ness continuity and stable development, Komatsu has established 

when they arise. The committee regularly reports on its delibera-

Risk Management Rules to correctly recognize and manage risks.

tions and activities to the Board of Directors.

Furthermore, we have developed the Basic Manual for Risk 

Komatsu will establish an emergency headquarters when 

Management, which defines the response systems and rules to be 

serious risks, such as the COVID-19 pandemic, occur and imple-

utilized should a risk materialize along with specific risk items and 

ment appropriate measures to minimize damage. Other impor-

the divisions responsible for said risk items. This manual is periodi-

tant matters to be considered from the perspective of risk 

cally revised to ensure that risk management systems are adapted 

management include corporate governance; compliance; 

to the constant changes in the operating environment and in risks.

response measures for climate change, pandemics, and other 

Komatsu has established a Risk Management Committee to 

natural disaster risks; and frameworks for preventing transactions 

devise relevant policies for the entire Group, review the risk man-

with antisocial forces. We continue management efforts related 

agement system, and evaluate and improve upon response 

to these matters.

Risks Surrounding the Company

Risk Management System

Hazard Risk

Risks of natural disasters and 
other disasters caused by exter-
nal factors

Operational Risk

Inherent risks associated with 
corporate activities such as the 
violation of laws and scandals

Strategy Risk

Risks related to significant 
changes in social situations and 
business uncertainties

Financial Risk

Risks related to finance including 
fluctuations in interest rates and 
stock prices

Report as 
needed

Review 
regularly

Board of Directors

President

Report 
regularly

i

R
s
k
M
a
n
a
g
e
m
e
n
t
R
u
e
s

l

i

B
a
s
c
M
a
n
u
a

l

i

f
o
r
R
s
k
M
a
n
a
g
e
m
e
n
t

Report 
regularly/ 
Report as 
needed

Risk Management Committee

(When serious risks are exposed: Emergency Headquarters)

Risk Management Committee
Executive Office
(General Affairs Department)

Primary division responsible for each risk
• Identify and review risk recognition
•  Perform activities to prevent risks and minimize their effects
• Take action when a risk is exposed
Each division and each Group company

Expert committees
• Product Safety Committee  • Compliance Committee
•  Export Control Committee  • Sustainability Promotion 

Committee

Report 
regularly

Response to Climate Change  

Approximately 90% of the CO2 emissions from the lifecycles of 

production by 2030. This goal will be pursued through exhaustive 

Komatsu construction equipment are attributable to product 

reforms to production processes in order to prepare for cost 

operation. Accordingly, we have the potential to help mitigate 

increases. At the same time, we project that demand may rise for 

climate change by providing low-carbon products and solutions 

copper and other resources necessary for items used to electrify 

that have carbon reducing benefits like Smart Construction. 

equipment, such as motors, batteries, and fuel cells. Seeking to 

Conversely, if we do not conform to the regulatory requirements of 

seize this opportunity, we are expanding our hard rock mining 

the relevant countries or with the demands of markets or if we are 

business (response to transition and opportunity risks).

impacted by rapid changes in resource demand, market entry by 

  Meanwhile, the rise in natural disasters associated with cli-

new competitors, or higher manufacturing costs due to the intro-

mate change is creating risks of damages to the Company and 

duction of carbon taxes, we will risk suffering future impacts to our 

its supply chain. We are therefore taking steps to identify the 

earnings. To address these risks, Komatsu has set the goal of 

water-related risks threatening the Company and its supply chain 

halving the CO2 emissions from product operation by 2030, and 

while instituting business continuity plan (BCP) drills and other 

R&D activities are being advanced toward the accomplishment of 

measures to mitigate these risks (response to physical risks).

this goal. We have also set the goal of halving CO2 emissions from 

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Response to the COVID-19 Pandemic  

To fulfill its responsibilities to customers involved in businesses that 

(3) Online Provision of Information to Stakeholders

support social infrastructure (essential businesses), the Komatsu 

In December 2020, Komatsu held its first online shareholder meet-

Group has continued to supply products, parts, and services to its 

ing. This communication venue allowed management to field ques-

customers while implementing exhaustive measures to prevent the 

tions in real time and to engage in discussions with shareholders. In 

spread of COVID-19. In March 2020, we set up an emergency head-

addition, the FY2021 General Meeting of Shareholders was con-

quarters with the president as its chairperson to collect and share 

ducted in the form of our first live internet broadcast on the day of 

information on the COVID-19 pandemic on a global scale and to 

the meeting.

confirm and deploy response policies.

(1) Business Continuity Initiatives
Production at certain Komatsu factories was impacted by factors 

  Other online information provision initiatives included the distri-

bution of virtual factory tour videos of the Awazu Plant and the 

Ibaraki Plant. These videos offer a vivid way to experience 

Komatsu’s production sites by allowing viewers to manipulate their 

such as government-instituted lockdowns. However, even prior to 

viewpoint in 360° so that they can observe the construction equip-

the COVID-19 pandemic, Komatsu has been practicing cross-

ment assembly process from whatever angle they please.

sourcing to facilitate flexible production at all factories around the 

world to absorb the impacts of regional demand and foreign 

exchange rate fluctuations. These efforts also proved effective at 

curbing the impacts of the pandemic.

Risks associated with supplies of parts from suppliers were 

addressed by prioritizing allocation of inventories along our supply 

chain to regions facing shortages. In addition, alternative parts were 

developed and alternative suppliers were secured to prevent losses 

of sales opportunities attributable to parts shortages.

(2) Workplace Infection Prevention Measures
With the safety and health of customers, partner companies, people 

in local communities, and employees and their families as its priority, 

Virtual factory tours
Awazu Plant

Web

https://www.youtube.com/watch?v=8rdu3LWaxs0

Web

Ibaraki Plant

https://www.youtube.com/watch?v=3myugOFcSEg

the Komatsu Group endeavored to prevent the spread of COVID-19 

(4)  Prevention of Infection of Customers through 

based on the government policies in each country.

Construction Workplace Digital Transformation

Specific measures included utilizing our teleworking system to 

To prevent the spread of COVID-19, the Ministry of Land, 

promote teleworking. Approximately 70% of headquarters employ-

Infrastructure, Transport and Tourism advises people to avoid 

ees engaged in teleworking during the periods of Japan’s state of 

crowed spaces, closed environments, and close interactions. 

emergency declarations. Also during these periods, we canceled or 

Seeking to help prevent such conditions at construction sites, 

postponed domestic business trips, events, trainings, and seminars, 

Komatsu is promoting its Smart Construction Digital Transformation 

and utilized remote methods for all in-house trainings, in principle.

solution. This solution uses a digital twin methodology that allows 

At production sites, fans were installed and windows were 

workplace representatives to monitor conditions remotely without 

opened to ensure good ventilation, and we also built additional 

gathering in a single location, thereby helping to prevent the 

breakrooms, staggered break times, and took other steps to prevent 

spread of COVID-19.

the spread of COVID-19 in workplaces.

Safety and health of customers, partner  
companies, people in local communities,  
and employees and their families

Exhaustive infection prevention 
measures

Government policy

Komatsu technologies

Coordination with other companies

Acceleration of construction 
and mine workplace digitiza-
tion and automation

Ongoing supply of products and assistance  

necessary to customers involved in businesses 

that support social infrastructure  

(essential businesses)

Strategic minimization of infection risks through 

provision of new solutions

Dialogue with stakeholders and timely and appropriate information disclosure

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Resolution of ESG Issues through Growth Strategies

Corporate Governance

Establishing a business continuity plan (BCP) and providing training  

Komatsu has established business continuity plans (BCPs) to 

standards for frontline sites have been clarified to facilitate swift 

ensure the continuity of core operations and to facilitate quick 

decisions by senior management should a disaster strike.

resumption of operations should they be interrupted. As part of 

  We are focused on not only strengthening the BCPs of 

these plans, we hold regular initial response and production resump-

Komatsu Group bases but also on strengthening the supply 

tion drills based on major earthquake and water damage scenarios. 

chain system through support of our business partners. Recent 

At production bases, we implement measures to reinforce the seis-

initiatives to this effect have included holding nationwide semi-

mic resistance of structures and production equipment while imple-

nars on initial disaster responses and measures to be taken 

menting countermeasures to safeguard against water and wind 

under normal conditions to build response frameworks led by 

damage from concentrated heavy rains and other weather events in 

experts on these subjects. Several partners were invited to take 

order to minimize the impacts of increasingly more severe natural 

part in these seminars. Going forward, we will continue to pro-

disasters. Moreover, the disaster response reporting chains and 

mote and further enhance our group-wide BCP initiatives.

1995

2007

2011

2018

2019

2020

Great Hanshin 
Earthquake

Chuetsu Offshore 
Earthquake

Great East Japan 
Earthquake

Heavy Rains in West 
Japan 

Typhoon Hagibis

2020 Kyushu floods

   Initial response 
manual develop-
ment for ensuring 
safety

•  Preparation of disaster 

response manuals

•  Formulation of 

risk-related regulations

  Business  
continuity manual 
development

•  Preparation of BCPs for 

specific bases
•  Establishment of 

headquarters BCP drill 
regulations

   Group-wide 
deployment of 
response 
measures

•  Installation of equipment 

and communications 
infrastructure

•  Establishment of 

base-specific BCP drill 
regulations

  Reconfirmation of natural disaster risks and countermeasure 
development
  Improvement of BCP implementation procedures at the Komatsu 
Group and business partners

• Improvement of BCP implementation procedures at individual bases
• Support for establishing BCP systems of business partners

  BCP seminar for partner companies

Reinforcement of Information Security  

Threats such as cyberattacks are constantly growing more sophisti-

taken to guarantee that personal information is properly handled. 

cated and complex, increasing the importance of information secu-

These steps include e-learning programs and internal audits. 

rity. Komatsu implements information security measures based on 

Overseas, we comply with the European Union’s General Data 

all applicable laws and regulations as well as internal rules.

Protection Regulation and other laws, regulations, and social 

expectations in countries and regions of operation in our efforts 

(1) Management System

to protect personal information.

Companywide information security issues are shared and examined 

by the Risk Management Committee through a management system 

(3) System Measures

overseen by the officer in charge of risk management. The president 

Komatsu has instituted a multilevel defense system combined 

of the Information Strategy Division, who is also the Company’s top 

with various system measures to prevent unauthorized access 

representative for ICT, co-chairs the Risk Management Committee to 

from outside of the Company, computer virus infections, and 

ensure that this committee is equipped to handle highly specialized 

other threats as well as information leakages resulting from these 

information security issues. Critical information security issues are 

threats. For example, as part of the process of implementing 

shared and resolved by this committee.

teleworking systems, we installed a rigorous verification system 

Should a serious information security incident occur, swift 

that employs a scheme in which multiple processes are required 

reports will be issued to the president, directors, other officers, 

to access systems from outside of the Company.

relevant organizations, and the Board of Directors to commence 

the process of formulating appropriate response measures.

(4) Education and Training

The Information Strategy Division, meanwhile, proposes appro-

priate measures for addressing potential information security 

risks. These proposals are raised at annual meetings of the 

Strategy Review Committee, which comprises the president, 

directors, and other officers, so that they can be incorporated 

into medium-term ICT investment plans.

All employees engaged in the handling of information assets are 

required to undergo regular e-learning programs. In addition, tar-

geted-attack email drills are held several times a year to entrench 

procedures for addressing suspicious emails. These drills target 

companies in Japan as well as certain overseas subsidiaries in 

order to boost the level of information security on a global scale.

(2) Personal Information Protection

(5) Information Security Audits

Protecting personal information is a social responsibility. 

Recognizing this responsibility, Komatsu has formulated and 

disclosed its Personal Information Protection Policy. Steps are 

Information security audits of Group companies are performed to 

improve the level of information security across the entire Komatsu 

Group. In principle, every company is required to undergo an audit 

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at least once every three years as part of an effort to confirm infor-

Effective, ongoing support is provided for this purpose. Regular 

mation security-related conditions on an ongoing basis.

meetings on the status of information security management are 

held with applicable affiliates. When necessary, we may present 

(6)  Initiatives for Improving Information Security 

items for operational information inspections of information 

Across the Supply Chain

systems or recommend the use of certain information security 

Our information security initiatives are not limited to Komatsu and 

materials. We thereby aim to promote understanding of the 

Group companies; we also request that affiliates across the 

importance of appropriate information management among all 

supply chain with which confidential information is shared during 

parties that handle confidential information in order to reduce 

the course of business activities practice information security 

risks and better guarantee business continuity.

management in accordance with the Company’s policies. 

Compliance  

Komatsu established the “Compliance Committee” to oversee 

Executive Officer in charge of compliance, and establishment of 

compliance, and the Committee regularly reports its discussions 

the Compliance Department. Through all of these measures, we 

and activities to the Board of Directors. Komatsu also establishes 

work to supervise, educate and train Directors, Audit & Supervisory 

a system to ensure all Directors and employees thoroughly 

Board Members and employees. In addition, Komatsu establishes 

comply with business rules as well as laws and regulations through 

an internal reporting system under which those who are discreetly 

a variety of measures, including the provision of “Komatsu’s 

reporting questionable actions in light of laws and regulations and 

Worldwide Code of Business Conduct,” appointment of the 

business rules will not be given any  disadvantageous treatment.

Process for Compliance Activities

1. Declaration of stance by senior 
management
Formulate the Code

Komatsu’s Worldwide Code of Business 
Conduct

2. Implement the Code

3. Determine the Current Status

4. Reacting to Contingencies

Trainings

Compliance and risk audits

Accidents, incidents

Five Principles of Compliance

Monthly Newsletter

Internal reporting systems

Statement of Compliance

Compliance Portal

Visualization survey  
(Interviews, online surveys)

Recurrence prevention measures

(1) Komatsu’s Worldwide Code of Business Conduct

Initially established in 1998, the Komatsu’s Worldwide Code of 

(3) Upholding Thorough Compliance
• Five Principles of Compliance

Business Conduct is now in its 11th edition. The Part 1 of the Code 

Komatsu is working to cultivate their consciousness of best busi-

primarily provides principles and standards for responsible business 

ness practices by displaying posters at every business unit of 

conduct that Komatsu Group follows in order to fulfill its social 

Komatsu Group listing The Five Principles of Compliance (the basic 

responsibilities such as solving ESG issues. Accompanied by exam-

actions of compliance that all Komatsu employees must observe).

ples, Part 2 contains select universally applicable rules which set the 

code of conduct that must be followed by all employees of Komatsu.

Web

Please visit Komatsu website to see the Komatsu’s Worldwide Code of 
Business Conduct including the Five Principles of Compliance and other topics.

https://www.komatsu.jp/en/-/media/home/aboutus/
corporate-identity/kwcbc_11th_en_extra.pdf?rev=425b
393b6d9145bab9897c332bfc8682&hash=8E43993D7E
9C66C7035018A90C1BD856

(2) Internal Reporting Systems

•  Global E-Learning Program on Komatsu’s Worldwide Code of 

Business Conduct

Global e-learning programs are conducted targeting all Komatsu 

Group employees around the world in order to raise understand-

ing of the Komatsu’s Worldwide Code of Business Conduct. 

Workers without company email addresses participate in these 

programs in a classroom training format.

Komatsu has established the Global Compliance Hotline in its HQ 

• Compliance Newsletter

to offer counselling to and handle reports from employees of 

Komatsu publishes monthly newsletters “Everybody’s 

Komatsu Group companies pertaining to the rules in the business 

Compliance” in Japan that contains articles explaining important 

world. In this way, we strive to detect and correct problems early. In 

laws and regulations, highlighting the lessons to be learned from 

addition, Komatsu companies establish and maintain Regional 

scandals at other companies, and describing matters pertaining to 

Compliance Hotline that properly handles reports of alleged or 

human rights and the prevention of harassment. Articles on par-

suspected violation of the rules so that whistleblowers can raise 

ticularly important subjects, such as anti-corruption, antitrust laws, 

claims in their native languages.

and export control, are frequently republished in this newsletter. 

Compliance newsletters are also published at overseas subsidiar-

ies in order to raise awareness on a global basis.

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A Century of Creating the Workplaces of the FutureTop Management’s Views on Komatsu’s Management Issues and Strategies for the Next CenturyEvolution of Business Model for Creating the Workplaces of the FutureResolution of ESG Issues through Growth StrategiesCorporate ProfileCorporate Profile

Directors and Audit & Supervisory Board Members

Directors  

Chairman of the Board 
Representative Director

Tetsuji  
Ohashi

Number of Year(s) in Office 
12 years
Attendance of the Meetings of the Board of Directors  15/15 (100%)
Number of Shares of the Company Held 

176 thousand shares

Important Concurrent Positions Held in Other Organizations: 

Outside Director of Yamaha Motor Co., Ltd. 
Outside Director of Nomura Research Institute, Ltd.
Special Interests Between the Candidate and the Company:   None

4/1977 
4/2019 

  Joined the Company
  Took office as Chairperson of the Board and  
  Representative Director (current)

Director and Senior 
Executive Officer

Masayuki 
Moriyama

Number of Year(s) in Office 
2 years
Attendance of the Meetings of the Board of Directors  15/15 (100%)
Number of Shares of the Company Held 

64 thousand shares
Important Concurrent Positions Held in Other Organizations:  None
None
Special Interests Between the Candidate and the Company: 

 4/1982 
 6/2019 

  Joined the Company

 Took office as Director and Senior Executive Officer 
(current)

President of Mining Business Division

NEW

Director and Senior 
Executive Officer

Takeshi 
Horikoshi

Number of Shares of the Company Held 

24 thousand shares
Important Concurrent Positions Held in Other Organizations:  None
None
Special Interests Between the Candidate and the Company: 

 4/1985 
 6/2021 

  Joined the Company

 Took office as Director and Managing Executive  
Officer (current)

CFO

Number of Year(s) in Office 
5 years
Attendance of the Meetings of the Board of Directors  15/15 (100%)
Number of Shares of the Company Held 
None
Important Concurrent Positions Held in Other Organizations: 

Special Advisor of Yamato Holdings Co., Ltd. 
Outside Director of Seven Bank, Ltd. 
Outside Director of Oki Electric Industry Co., Ltd. 
 Outside Audit & Supervisory Board Member of The Higo Bank, Ltd.
None

Special Interests Between the Candidate and the Company: 

Outside Director

Makoto Kigawa

Number of Year(s) in Office 
1 year
Attendance of the Meetings of the Board of Directors  11/11 (100%)
Number of Shares of the Company Held  
None
Important Concurrent Positions Held in Other Organizations: 

Chairman of the Board of Sumitomo Mitsui Financial Group, Inc. 
Outside Member of the Board of TAISHO 
PHARMACEUTICAL HOLDINGS CO., LTD. 
Outside Auditor of Nankai Electric Railway Co., Ltd.
None

Special Interests Between the Candidate and the Company: 

Outside Director

Takeshi Kunibe

Number of Year(s) in Office 
3 years
Attendance of the Meetings of the Board of Directors  15/15 (100%)
Number of Shares of the Company Held 

77 thousand shares
Important Concurrent Positions Held in Other Organizations:   None
Special Interests Between the Candidate and the Company:   None

4/1985 
4/2019 

  Joined the Company

 Took office as President and Representative Director 
(current) CEO (current)

President and CEO 
Representative Director

Hiroyuki 
Ogawa

Director and Senior 
Executive Officer

Kiyoshi 
Mizuhara

Number of Year(s) in Office 
2 years
Attendance of the Meetings of the Board of Directors  15/15 (100%)
Number of Shares of the Company Held 

44 thousand shares
Important Concurrent Positions Held in Other Organizations:  None
None
Special Interests Between the Candidate and the Company: 

 4/1983 
 6/2019 

  Joined the Company

 Took office as Director and Senior Executive Officer 
(current)

CMO and President, Construction Equipment  
Solution Division

 6/2006	 		

 3/2007	 	

 4/2011	 	

 4/2015	 	

 6/2016	 	
 4/2018	 	

	Took	office	as	Representative	Director	and	Senior	Managing	
Executive Officer of Yamato Holdings Co., Ltd.
	Took	office	as	Representative	Director	and	Executive	Officer	
of Yamato Holdings Co., Ltd. 
Took office as Representative Director, President and 
Executive Officer of Yamato Transport Co., Ltd.
	Took	office	as	Representative	Director,	President	and	
Executive Officer of Yamato Holdings Co., Ltd.
	Took	office	as	Chairman	of	the	Board	and	Representative	
Director of Yamato Holdings Co., Ltd.
	Took	office	as	Director	of	the	Company	(current)
	Took	office	as	Director	and	Chairman	of	Yamato	Holdings	
Co., Ltd.

 6/2019	 		 Special	Advisor	of	Yamato	Holdings	Co.,	Ltd.	(current)

 6/2017	 	

	Took	office	as	Director	President	and	Representative	
Executive Officer of SMFG

 4/2019	 		 Took	office	as	Chairman	of	the	Board	of	SMFG	(current)
 6/2020	 	

	Took	office	as	Outside	Director	(current)

 4/1973	 	
 4/2004	 		

	Joined	The	Fuji	Bank,	Limited	(currently	Mizuho	Bank,	Ltd.)
	Took	office	as	Managing	Director,	Chief	Risk	Officer/Head	of	
Risk Management Group, and Chief Human Resources 
Officer/Head of Human Resources Group of Mizuho 
Corporate Bank, Ltd. (currently Mizuho Bank, Ltd.)

 3/2005	 		 Retired	from	Mizuho	Corporate	Bank,	Ltd.
 4/2005	 		

 6/2005	 	

11/2005   

 4/2006		 	

	Joined	Yamato	Transport	Co.,	Ltd.	(currently	Yamato	
Holdings Co., Ltd.)
	Took	office	as	Managing	Director	of	Yamato	Transport	Co.,	
Ltd. (currently Yamato Holdings Co., Ltd.)
 Took office as Representative Managing Director of Yamato 
Holdings Co., Ltd.
		Took	office	as	Representative	Director	and	Managing 
Executive Officer of Yamato Holdings Co., Ltd.

 4/1976	 	

	Joined	The	Sumitomo	Bank,	Ltd.	(currently	Sumitomo	Mitsui	
Banking	Corporation,	hereinafter	“SMBC”)
 6/2003	 		 Took	office	as	Executive	Officer	of	SMBC
10/2006     Took office as Managing Executive Officer of SMBC
 4/2007	 		

 6/2007	 	
 4/2009	 		

 4/2011	 		

 4/2017	 	

	Took	office	as	Managing	Executive	Officer	of	Sumitomo	
Mitsui	Financial	Group,	Inc.	(hereinafter	“SMFG”)
	Took	office	as	Director	of	SMFG
	Took	office	as	Director	and	Senior	Managing	Executive	
Officer of SMBC
	Took	office	as	Representative	Director,	President	and	Chief	
Executive Officer of SMBC
	Took	office	as	Representative	Director	and	President	of	
SMFG 
Retired from Director of SMBC

Outside Director

Arthur M. 
Mitchell

Number of Year(s) in Office  
1 year
Attendance of the Meetings of the Board of Directors  11/11 (100%)
Number of Shares of the Company Held 
None
Important Concurrent Positions Held in Other Organizations: 

Foreign lawyer of White & Case LLP 
 Outside Director of Sumitomo Mitsui Financial Group, Inc.
None

Special Interests Between the Candidate and the Company: 

 7/1976	 	

 1/2003	 	
 9/2007	 	
 1/2008	 		

 6/2020	 	

	Registered	as	attorney	at	law	in	New	York	State,	USA	
(current)
	Took	office	as	General	Counsel	of	Asian	Development	Bank
	Joined	White	&	Case	LLP
	Registered	as	registered	foreign	lawyer	in	Japan	(current) 
Registered foreign lawyer of White & Case LLP (current)
	Took	office	as	Outside	Director	(current)

NEW

Outside Director

Naoko  
Saiki

Number of Shares of the Company Held 

None
Important Concurrent Positions Held in Other Organizations: 
 Visiting Professor, Graduate School of Public Policy, The University 
of  Tokyo
Outside Director, Sojitz Corporation 
 Outside Audit & Supervisory Board Member, Development Bank of 
Japan Inc.
None

Special Interests Between the Candidate and the Company: 

10/2015	 		

 4/1982	 		 Joined	the	Ministry	of	Foreign	Affairs	(hereinafter	“MOFA”)
	Took	office	as	Director-General,	Economic	Affairs	Bureau	
 7/2014	 		
and Councillor, Cabinet Secretariat
	Took	office	as	Director-General,	International	Legal	Affairs	
Bureau
	Took	office	as	Director-General,	Foreign	Service	Training	
Institute, MOFA

 7/2017	 	

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 1/2019	 		 Retired	from	MOFA
 4/2020	 	

	Took	office	as	Visiting	Professor,	Graduate	School	of	Public	
Policy, The University of Tokyo (current)
 6/2021	 		 Took	office	as	Director	of	the	Company	(current)

(As of June 30, 2021)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
  
 
Komatsu’s Independence Standards for Outside Directors and Outside Audit & Supervisory Board Members can be found via the link below.

Web

https://www.komatsu.jp/en/ir/corporate-governance/independence-criterion-standards

Audit & Supervisory Board Members  

Standing Audit & 
Supervisory Board 
Member

Terumi Sasaki

Outside Audit & 
Supervisory Board 
Member

Hirohide 
Yamaguchi

Number of Shares of the Company Held 

21 thousand shares
Important Concurrent Positions Held in Other Organizations:  None
None
Special Interests Between the Candidate and the Company: 

 4/1983	 	 Joined	the	Company
 6/2020	 	

	Took	office	as	Standing	Audit	&	Supervisory	Board	Member	
(current)

Number of Shares of the Company Held 
Important Concurrent Positions Held in Other Organizations: 

None

 Chairman of the Advisory Board of Nikko Financial Intelligence, Inc. 
(currently Nikko Research Center, Inc.) 

 Outside Audit & Supervisory Board Member of Mitsui Fudosan 
Residential Co., Ltd.

Special Interests Between the Candidate and the Company:   None

 Joined the Bank of Japan
 Took office as Deputy Governor of Bank of Japan

 4/1974   
10/2008   
 3/2013	 		 Retired	from	Bank	of	Japan
 7/2013	 	

	Took	office	as	Chairman	of	the	Advisory	Board	of	Nikko	
Financial Intelligence, Inc. (currently Nikko Research Center, 
Inc.) (current)
	Took	office	as	Audit	&	Supervisory	Board	Member	of	the	
Company (current)

 6/2014	 		

NEW

Number of Shares of the Company Held 

49 thousand shares
Important Concurrent Positions Held in Other Organizations:  None
None
Special Interests Between the Candidate and the Company: 

 4/1984	 	 Joined	the	Company
 6/2021	 		

	Took	office	as	Standing	Audit	&	Supervisory	Board	Member	
(current)

Number of Shares of the Company Held 
Important Concurrent Positions Held in Other Organizations: 

None

Special Interests Between the Candidate and the Company: 

Professor emeritus at Ochanomizu University
None

 4/1993	 	
 4/2008	 		

 6/2015	 		

	Took	office	as	Professor	at	Ochanomizu	University
	Took	office	as	Professor	Emeritus	at	Ochanomizu	University	
(current)
	Took	office	as	Audit	&	Supervisory	Board	Member	of	the	
Company (current)

Standing Audit & 
Supervisory Board 
Member

Yasuhiro 
Inagaki

Outside Audit & 
Supervisory Board 
Member

Eiko 
Shinotsuka

Outside Audit & 
Supervisory Board 
Member

Kotaro Ohno

Number of Shares of the Company Held  
Important Concurrent Positions Held in Other Organizations: 

None

 Attorney at law, Special Counsel of Mori Hamada & Matsumoto
Outside Director of AEON Co., Ltd.
Special Interests Between the Candidate and the Company:   None

 4/1976   
 7/2009	 	
 7/2012	 		 Took	office	as	Superintending	Prosecutor	of	Tokyo	High		

 Appointed as Prosecutor
	Took	office	as	Vice-Minister	of	Justice

  Public Prosecutors Office

 7/2014	 		 Took	office	as	Prosecutor-General	of	Supreme	Public		

  Prosecutors Office

 9/2016	 		 Retired	from	the	position	of	Prosecutor-General	of	Supreme	Public	Prosecutors	Office
11/2016   
 6/2017	 		 Took	office	as	Audit	&	Supervisory	Board	Member	of	the	Company	(current)

 Attorney at law, Special Counsel of Mori Hamada & Matsumoto (current)

(As of June 30, 2021)

Skill Matrix for Outside Directors and Outside Audit & Supervisory Board Members of the Company

Name

Corporate 
Management

Finance/
Economics

Sales & 
Marketing

Human Rights/
Human 
Resources & 
Human 
Resource 
Development

Environment

Legal Affairs & 
Compliance

Global

Risk 
Management

Outside 
Director

●

●

Makoto Kigawa

Takeshi Kunibe

Arthur M. Mitchell

Naoko Saiki

Outside 
Audit & 
Supervisory 
Board 
Member

Hirohide Yamaguchi

Eiko Shinotsuka

Kotaro Ohno

●

●

●

●

●

●

●

●

●

●

●

●

●

●

●

●

●

●

●

●

Note:  The skill matrix above is not an exhaustive list of all the expertise, experience and knowledge possessed by Outside Directors and Outside Audit & Supervisory Board 

Members of the Company, but presents the fields that the Company wishes each Outside Director and Outside Audit & Supervisory Board Member to focus on in 
particular for the supervision of management.

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A Century of Creating the Workplaces of the FutureTop Management’s Views on Komatsu’s Management Issues and Strategies for the Next CenturyEvolution of Business Model for Creating the Workplaces of the FutureResolution of ESG Issues through Growth StrategiesCorporate Profile 
 
 
 
	
 
 
 
Corporate Profile

Directors and Audit & Supervisory Board Members

Executive Officers  

  Senior Executive Officer 
(Senmu)

 Executive Officers

Chief Technology Officer (CTO)

Supervising Research & Development

Yuichi Iwamoto

GM, Business Reform Department,  

President, Service Division,  

Construction Equipment Marketing Division

Construction Equipment Solution Division

GM, Business Process Reform Department

Keiko Fujiwara

Toru Sunada

Osaka Plant Manager, Production Division

President, Smart Construction Promotion Division

GM, Manufacturing Engineering Development 

  Senior Executive Officers 
(Jomu)

Chikashi Shike

Vice President, Production Division

Center, Production Division

Takayuki Furukoshi

President, Production Division

President, Procurement Division, Production Division

Supervising Industrial Machinery Business

Chairman of the Board, Komatsu NTC Ltd.

Masaki Nobuhara

President, Development Division

Seiichi Fuchita

President, Japanese Domestic Marketing,  

Construction Equipment Marketing Division

Kazuaki Miura

GM, Business Coordination Department

GM, Komatsu Economic Strategy Research Center

Masatoshi Morishita

President, Parts & Reman Promotion Division, 

President, Aftermarket Business Division, 

Production Division

Yasuo Suzuki

Construction Equipment Marketing Division

Kenichi Sato

President, Quality Assurance Division

Vice President, Development Division

Masami Naruse

Jun Taniguchi

Awazu Plant Manager, Production Division

Ibaraki Plant Manager, Production Division

Takashi Yasukawa

Naoyuki Sakurai

President, Product Marketing Division

President, Defense Systems Division

Kosei Okamoto

Hiroaki Ohno

President, Information Strategy Division

Vice President, Japanese Domestic Marketing, 

Shinji Maeda

Construction Equipment Marketing Division

President, Komatsu Customer Support Japan Ltd.

Himi Plant Manager, Production Division

Hideki Yoshizawa

President, Construction Equipment Marketing Division

Norikatsu Nishiyama

Oyama Plant Manager, Production Division

Hidefumi Obikane

Korekiyo Yanagisawa

GM, Human Resources Department

Supervising Education

Koichi Honda

President, Sustainability Promotion Division

Mitsuko Yokomoto

Supervising Legal, General Affairs & Compliance

Hiroshi Makabe

Vice President, Development Division

GM, Vehicle Development Center 2  

Development Division

Terumasa Imajo

Vice President, Development Division

GM, Engine Technical Center,  

Development Division

President, Industrial Power Alliance Ltd.

Masaki Shinohara

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Executive Officers (Global) Note: Executive officers overseas concurrently serve as global officers.  

North America

South America

China

 Senior Executive Officers

 Senior Executive Officer

 Senior Executive Officer

Chairman & CEO, Komatsu America Corp.

Representative of All Latin America* Operations 

Representative of All China Operations

President, Komatsu Cummins Chile Ltda. President, 

Chairman, Komatsu (China) Ltd.

Rodney Schrader

President & CEO, Komatsu Mining Corp.

Vice President, Mining Business Division

Jeffrey Dawes

Komatsu Holding South America Ltda. *"Latin America” 

does not include Brazil.

Yasuji Nishiura

Technical Director, Modular Mining Systems, Inc.

Vice President, Mining Business Division

Europe

Ichiro Nakano

 Executive Officers

Takuya Imayoshi

 Executive Officer

President & CEO, Komatsu (China) Ltd.

Quanwang Zhang

President and CEO, Komatsu Europe International N.V.

Africa

 Executive Officers

Tadashi Maeda

President & COO, Komatsu America Corp.

President, Komatsu Forest AB

Taisuke Kusaba

Hiroyuki Umeda

Executive Vice President and President,  

North America R&D Division, Komatsu America Corp.  

Technical Director, Komatsu Mining Corp.

Asia/Oceania

Yuushi Oshikawa

 Executive Officers

Executive Vice President. CFO, Komatsu America Corp.

President, PT Komatsu Indonesia

Gary Kasbeer

Pratjojo Dewo S.

Executive Vice President & COO, Komatsu Mining Corp.

Managing Director, Komatsu Australia Pty. Ltd.

Nozomu Okamoto

Sean Taylor

 Executive Officer

President & MD, Komatsu South Africa (Pty) Ltd.

Michael Blom

Global Officers  

North America

Europe

Asia/Oceania

President, Underground and Hard Rock Mining,  

Chief Operating Officer,  

President, Bangkok Komatsu Co., Ltd.

Komatsu Mining Corp.

Peter Salditt

Komatsu Europe International N.V.

Göksel Güner

Charoen Ruengwilai

President, Surface Mining, Komatsu Mining Corp.

President & MD, Komatsu UK Ltd.

John Koetz

Paul Blanchard

China

President & CEO, Modular Mining Systems, Inc.

President and MD, Komatsu Germany GmbH

Jorge Mascena

Ralf Petzold

President, Komatsu (Shandong) Construction 

Machinery Corp.

Fangchang Liu

President, Hensley Industries, Inc.

John Fiedler

Executive Vice President and President, Construction 
Division, Komatsu Germany GmbH

President, Komatsu Shantui Construction Machinery 
Co., Ltd.

Ingo Büscher

Dechun Tian

President & MD, Komatsu Italia Manufacturing S.p.A.

David Bazzi

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A Century of Creating the Workplaces of the FutureTop Management’s Views on Komatsu’s Management Issues and Strategies for the Next CenturyEvolution of Business Model for Creating the Workplaces of the FutureResolution of ESG Issues through Growth StrategiesCorporate ProfileCorporate Profile

11-Year Summary

Net sales

Operating income

FY2010

FY2011

FY2012

FY2013

FY2014

FY2015

FY2016

FY2017

FY2018

FY2019

FY2020

1,843,127

1,981,763

1,884,991

1,953,657

1,978,676

1,854,964

1,802,989

2,501,107

2,725,243

2,444,870

2,189,512

222,929

256,343

211,602

240,495

242,062

208,577

174,097

268,503

397,806

250,707

167,328

Operating income ratio (%)

12.1

12.9

11.2

12.3

12.2

11.2

9.7

10.7

14.6

10.3

Income from continuing operations before income  

 taxes and equity in earnings of affiliated companies

Net income attributable to Komatsu Ltd.

Capital investment

Depreciation and amortization*1

Research and development expenses

219,809

249,609

204,603

242,056

236,074

204,881

166,469

291,807

377,471

223,114

150,752

97,738

88,442

49,005

167,041

122,038

89,015

54,843

126,321

136,962

88,005

60,788

159,518

179,070

85,837

64,479

154,009

192,724

100,666

70,715

137,426

160,051

111,174

70,736

113,381

142,006

103,219

70,507

196,410

145,668

132,442

73,625

256,491

179,210

129,860

73,447

153,844

166,552

129,525

74,761

Total assets

Shareholders’ equity

Shareholders’ equity ratio (%)

Net interest-bearing debt*2

Net debt-equity ratio (times)

2,149,137

2,320,529

2,517,857

2,651,556

2,798,407

2,614,654

2,656,482

3,372,538

3,638,219

3,653,686

3,784,841

923,843

1,009,696

1,193,194

1,376,391

1,528,966

1,517,414

1,576,674

1,664,540

1,815,582

1,771,606

1,912,297

43.0

43.5

47.4

51.9

54.6

58.0

59.4

49.4

49.9

48.5

459,110

563,814

585,926

513,918

481,817

349,081

286,512

663,740

779,890

762,705

0.50

0.56

0.49

0.37

0.32

0.23

0.18

0.40

0.43

0.43

Net cash provided by operating activities

150,402

105,608

214,045

319,424

343,654

319,634

256,126

148,394

202,548

295,181

Net cash used in investing activities

(88,509)

(124,539)

(131,397)

(167,439)

(181,793)

(148,642)

(133,299)

(377,745)

(187,204)

(190,930)

Net cash provided by (used in) financing activities

Cash and cash equivalents, end of year

(56,365)

84,224

18,781

83,079

(71,814)

(155,349)

(143,983)

(173,079)

(107,718)

243,949

(3,660)

(3,457)

93,620

90,872

105,905

106,259

119,901

144,397

148,479

247,616

Number of common shares issued (thousands of shares)

998,744

983,130

983,130

983,130

971,967

971,967

971,967

971,967

972,252

972,581

Net income attributable to Komatsu Ltd. per share (yen)

155.77

173.47

132.64

167.36

162.07

145.80

120.26

208.25

271.81

162.93

Cash dividends per share (yen)

Consolidated payout ratio (%)

ROA (%)

ROE (%)

Exchange rate for the U.S. dollar (yen)*3

Exchange rate for the euro (yen)*3

Exchange rate for the Chinese renminbi (yen)*3

Number of employees (persons)

Overseas employee ratio (%)

CO2 emissions (thousand t)*4

Waste generated (thousand t)*4

Volume of water used (thousand m3)*4

38.0

24.4

10.7

17.2

85

113

12.7

42.0

24.2

11.2

17.3

79

110

12.4

48.0

36.2

8.5

11.5

83

107

13.2

58.0

34.7

9.4

12.4

100

133

16.3

41,059

44,206

46,730

47,208

47,417

47,017

47,204

59,632

61,908

62,823

61,564

55.5

547 

111.1 

7,400 

57.5

583 

119.5 

6,784 

64.3

468 

112.1 

5,737 

61.8

458 

101.4 

5,114 

58.0

35.8

8.7

10.6

110

140

17.7

61.0

412 

83.2 

58.0

39.8

7.6

9.0

121

132

19.0

60.7

342 

62.4 

58.0

48.2

6.3

7.3

109

119

16.2

62.7

384 

83.5 

4,270 

3,632 

3,362 

84.0

40.3

9.7

12.1

111

130

16.8

66.7

459 

113.1 

4,029 

110.0

40.5

10.8

14.7

111

129

16.5

68.4

519 

117.8 

3,954 

94.0

57.7

6.1

8.6

109

121

15.6

68.4

404 

95.6 

3,564 

*1 Depreciation is the total of depreciation on property, plant and equipment and on intangible assets.
*2 Net interest-bearing debt = Interest-bearing debt – Cash and equivalents – Time deposits
*3 Average exchange rates for the fiscal year
*4 Certain data has been revised and restated

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Millions of yen

7.6

162,775

106,237

163,174

130,432

73,840

50.5

666,856

0.35

354,129

(163,057)

(199,667)

241,803

972,887

112.43

55.0

48.9

4.4

5.8

106

123

15.6

67.5

382

74.2

3,231 

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Net sales

Operating income

Income from continuing operations before income  

 taxes and equity in earnings of affiliated companies

Net income attributable to Komatsu Ltd.

Capital investment

Depreciation and amortization*1

Research and development expenses

Total assets

Shareholders’ equity

Shareholders’ equity ratio (%)

Net interest-bearing debt*2

Net debt-equity ratio (times)

FY2010

FY2011

FY2012

FY2013

FY2014

FY2015

FY2016

FY2017

FY2018

FY2019

FY2020

1,843,127

1,981,763

1,884,991

1,953,657

1,978,676

1,854,964

1,802,989

2,501,107

2,725,243

2,444,870

2,189,512

222,929

256,343

211,602

240,495

242,062

208,577

174,097

268,503

397,806

250,707

167,328

Millions of yen

Operating income ratio (%)

12.1

12.9

11.2

12.3

12.2

11.2

9.7

10.7

14.6

10.3

219,809

249,609

204,603

242,056

236,074

204,881

166,469

291,807

377,471

223,114

150,752

97,738

88,442

49,005

167,041

122,038

89,015

54,843

126,321

136,962

88,005

60,788

159,518

179,070

85,837

64,479

154,009

192,724

100,666

70,715

137,426

160,051

111,174

70,736

113,381

142,006

103,219

70,507

196,410

145,668

132,442

73,625

256,491

179,210

129,860

73,447

153,844

166,552

129,525

74,761

7.6

162,775

106,237

163,174

130,432

73,840

2,149,137

2,320,529

2,517,857

2,651,556

2,798,407

2,614,654

2,656,482

3,372,538

3,638,219

3,653,686

3,784,841

923,843

1,009,696

1,193,194

1,376,391

1,528,966

1,517,414

1,576,674

1,664,540

1,815,582

1,771,606

1,912,297

43.0

43.5

47.4

51.9

54.6

58.0

59.4

49.4

49.9

48.5

459,110

563,814

585,926

513,918

481,817

349,081

286,512

663,740

779,890

762,705

0.50

0.56

0.49

0.37

0.32

0.23

0.18

0.40

0.43

0.43

Net cash provided by operating activities

150,402

105,608

214,045

319,424

343,654

319,634

256,126

148,394

202,548

295,181

Net cash used in investing activities

(88,509)

(124,539)

(131,397)

(167,439)

(181,793)

(148,642)

(133,299)

(377,745)

(187,204)

(190,930)

Net cash provided by (used in) financing activities

(71,814)

(155,349)

(143,983)

(173,079)

(107,718)

243,949

(3,660)

(3,457)

Cash and cash equivalents, end of year

93,620

90,872

105,905

106,259

119,901

144,397

148,479

247,616

(56,365)

84,224

18,781

83,079

Number of common shares issued (thousands of shares)

998,744

983,130

983,130

983,130

971,967

971,967

971,967

971,967

972,252

972,581

Net income attributable to Komatsu Ltd. per share (yen)

155.77

173.47

132.64

167.36

162.07

145.80

120.26

208.25

271.81

162.93

58.0

35.8

8.7

10.6

110

140

17.7

58.0

39.8

7.6

9.0

121

132

19.0

58.0

48.2

6.3

7.3

109

119

16.2

84.0

40.3

9.7

12.1

111

130

16.8

110.0

40.5

10.8

14.7

111

129

16.5

94.0

57.7

6.1

8.6

109

121

15.6

50.5

666,856

0.35

354,129

(163,057)

(199,667)

241,803

972,887

112.43

55.0

48.9

4.4

5.8

106

123

15.6

41,059

44,206

46,730

47,208

47,417

47,017

47,204

59,632

61,908

62,823

61,564

61.0

412 

83.2 

60.7

342 

62.4 

62.7

384 

83.5 

4,270 

3,632 

3,362 

66.7

459 

113.1 

4,029 

68.4

519 

117.8 

3,954 

68.4

404 

95.6 

3,564 

67.5

382

74.2

3,231 

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Cash dividends per share (yen)

Consolidated payout ratio (%)

ROA (%)

ROE (%)

Exchange rate for the U.S. dollar (yen)*3

Exchange rate for the euro (yen)*3

Exchange rate for the Chinese renminbi (yen)*3

Number of employees (persons)

Overseas employee ratio (%)

CO2 emissions (thousand t)*4

Waste generated (thousand t)*4

Volume of water used (thousand m3)*4

38.0

24.4

10.7

17.2

85

113

12.7

55.5

547 

111.1 

7,400 

42.0

24.2

11.2

17.3

79

110

12.4

57.5

583 

119.5 

6,784 

48.0

36.2

8.5

11.5

83

107

13.2

64.3

468 

112.1 

5,737 

58.0

34.7

9.4

12.4

100

133

16.3

61.8

458 

101.4 

5,114 

*1 Depreciation is the total of depreciation on property, plant and equipment and on intangible assets.

*2 Net interest-bearing debt = Interest-bearing debt – Cash and equivalents – Time deposits

*3 Average exchange rates for the fiscal year

*4 Certain data has been revised and restated

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Corporate Profile

Non-Financial Highlights

Reduction of CO2 Emissions from Product 
Operation

In the mid-term management plan (FY2019–FY2021), Komatsu 

has set the target of reducing CO2 emissions from the opera-

tion of products (construction, mining, and forest equipment) by 

50% by 2030 (compared to 2010).

 To evaluate progress toward this goal, we compared the 

performance of the current year’s products to the products of 

the reference year (2010) and estimated CO2 reduction rates 

through the improvement of fuel consumption and work effi-

ciency. The products of 2020 achieved a CO2 reduction of 14%, 

compared to the reference year.

CO2 Emissions Index for Product Operation

100

100

88

86

86

80

60

40

20

0

Target

50

2010

2018

2019

2020

2030

Changes in Reman Sales (Base FY2004 = 100)

(Frequency Rate of Lost Work Time)

Incidence Rate of Occupational Accidents  

(%)

500

400

300

200

100

0

451

402

414

355

349

304

313

270

250

239

200

160 168

156

137

112

100

(Frequency rate)

2.0

1.5

1.0

0.5

0.0

1.63

1.66

0.73

0.72
0.45

0.31

0.75

0.76
0.47

0.38

1.83 

1.44

0.56 

0.44

0.20

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

(FY)

2016

2017

2018

1.80

0.88

0.65

0.28

0.16

2019

1.95

1.29

0.73

0.37

0.31

2020

(FY)

 All industries (Japan) 
 Construction and mining equipment manufacturing industry (Japan)
 Komatsu Group (Japan and Global)   Komatsu Group (Japan) 
 Komatsu (Non-consolidated)

Notes: 1.  The data for all industries (Japan) and construction and mining equipment 

manufacturing industry (Japan) is provided by the Ministry of Health, Labour and 
Welfare.

2.  The scope of Komatsu Group (Japan) includes Komatsu Ltd. and Group compa-

nies in Japan.

3.  The scope of Komatsu Group (global) includes “Komatsu Group (Japan)” and 

overseas production plants.

4.  Certain data has been revised and restated.

Numbers and Ratios of Female Employees and Female Managers

(People) 

1,600

1,200

800

400

0

1,463

1,482 

1,486 

12.3

11.4

9.1

12.3

11.4

9.5

12.4

10.6

9.4

302

172

315

178

324

179

(%)

16

12

8

4

0
(FY)

Number of Global Officers

(People)

26

18

29

27

19

19

32

24

16

8

0

2019

2020

2021

(FY)

2019

2020

2021

■ Total ■ National top managers out of total executive officers
Data is as of April 1 of each fiscal year.

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■ Number of female employees ■ Number of women junior managers
■ Number of women in management and executive positions (*including junior managers)

 Ratio of female employees (right scale)   Ratio of women junior managers
  Ratio of women in management and executive positions (right scale) (*including junior managers)

Note: Data is as of April 1, 2021, and for Komatsu Ltd. (Japan) on a non-consolidated basis.

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Corporate Profile 

External Evaluations and Index Inclusion

For more information on the above indexes, please refer to Komatsu’s corporate website:

Web

https://komatsu.disclosure.site/en/themes/133

CDP Climate A-List

CDP Water A-List

Dow Jones Sustainability  

Indices (DJSI)

MSCI Global  
Sustainability Indexes*1

ISS-Oekom

Euronext Vigeo World 120

FTSE Blossom Japan Index*2

MSCI Japan  
ESG Select Leaders Index*1

MSCI Japan  
Empowering Women Index*1

S&P/JPX  

Carbon Efficient Index

Digital Transformation  

Stock Selection

SBT

Grand Prix of the Corporate Value 

Improvement Award,  

Tokyo Stock Exchange

*1  The inclusion of Komatsu ltd in any MSCI index, and the use of MSCI logos, trademarks, service marks or index names HEREIN, do not constitute a sponsorship, endorsement or promotion of Komatsu ltd by MSCI or any of its 

affiliates. The MSCI indexes are the exclusive property of MSCI. MSCI and the MSCI index names and logos are trademarks or service marks of MSCI or its affiliates.

*2  FTSE Russell confirms that Komatsu has been independently assessed according to the index criteria, and has satisfied the requirements to become a constituent of the FTSE Blossom Japan Index. Created by the global index 

and data provider FTSE Russell, the FTSE Blossom Japan Index is designed to measure the performance of companies demonstrating strong Environmental, Social and Governance (ESG) practices. The FTSE Blossom Japan Index 
is used by a wide variety of market participants to create and assess responsible investment funds and other products.

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A Century of Creating the Workplaces of the FutureTop Management’s Views on Komatsu’s Management Issues and Strategies for the Next CenturyEvolution of Business Model for Creating the Workplaces of the FutureResolution of ESG Issues through Growth StrategiesCorporate ProfileCorporate Profile

Corporate Information (As of March 31, 2021)

Name

Komatsu Ltd.

Head Office

Number of Employees

Consolidated: 61,564 

Non-consolidated: 11,795 

Transfer Agent for Common 
Stock/Management Institution 
for Special Account

2-3-6 Akasaka, Minato-ku, Tokyo 107-8414

Average age (non-consolidated): 39.8 

Mitsubishi UFJ Trust and Banking 

Average years of continuous service  

Corporation 

Date of Establishment

(non-consolidated): 15.3

4-5, Marunouchi 1-chome, Chiyoda-ku, 

May 13, 1921

Common Stock Outstanding

Consolidated:  ¥69,037 million based on  

U.S. GAAP

Shares of Common Stock Issued 
and Outstanding

972,887,610 shares  

(including shares of treasury stock)

Number of Shareholders

184,661

Number of Shares per Trading 
Unit

Tokyo 100-8212, Japan

Depositaries (ADRs) 

The Bank of New York Mellon 

101 Barclay Street,  

New York, NY 10286, U.S.A. 

Tel: +1-(201)-680-6825 for international 

calls and 888-269-2377 (888-BNY-ADRS) 

for calls within U.S.A. 

URL: https://www.adrbnymellon.com/ 

Ticker Symbol: KMTUY

100

Securities Code

6301 (Japan)

Stock Listings

Tokyo

Major Shareholders

Number of shares held 
(Thousands of shares)

Shareholding ratio  
(%)

The Master Trust Bank of Japan, Ltd. (Trust Account)

Custody Bank of Japan, Ltd. (Trust Account)

SSBTC CLIENT OMNIBUS ACCOUNT  
(standing proxy: The Hongkong and Shanghai Banking Corporation Limited, Tokyo branch)

JP MORGAN CHASE BANK 385632  
(standing proxy: Mizuho Bank, Ltd., Settlement & Clearing Services Division)

Taiyo Life Insurance Company

Nippon Life Insurance Company (standing proxy: The Master Trust Bank of Japan, Ltd.)

THE BANK OF NEW YORK MELLON AS DEPOSITARY BANK FOR DEPOSITARY RECEIPT HOLDERS 
(standing proxy: Sumitomo Mitsui Banking Corporation)

Custody Bank of Japan, Ltd. (Trust Account 7)

Custody Bank of Japan, Ltd. (Trust Account 5)

STATE STREET BANK WEST CLIENT - TREATY 505234  
(standing proxy: Mizuho Bank, Ltd., Settlement & Clearing Services Division)

Notes:  1. Shareholding ratio is calculated by subtracting treasury stock. 

2. Although the Company holds 27,319 thousand shares of treasury stock, it is excluded from the major shareholders listed above.

86,574

56,175

30,574

27,433

27,200

26,626

25,644

19,748

13,890

13,542

Stock Information (including shares of treasury stock)

9.15

5.94

3.23

2.90 

2.87

2.81

2.71

2.08

1.46

1.43

Breakdown of 

Shareholders 

 (%)

● Financial ................................ 35.0% 
● Foreign ................................... 42.5% 
● Individual and other ........ 17.3% 
● Corporate ................................ 1.9% 
● Securities ................................ 3.1% 

340,609,230 shares 

176 shareholders

414,201,239 shares 

1,074 shareholders

168,315,982 shares  181,862 shareholders

19,375,538 shares 

1,404 shareholders

30,385,621 shares 

145 shareholders

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About Komatsu Report

We have published our integrated report, Komatsu Report, for our stakeholders to introduce the group's efforts to realize sustainable 

growth in corporate value. The Komatsu Report mainly focuses on the value creation business model of working for sustainable growth 

by turning a positive cycle of improving earnings (financial indexes) and solving ESG issues (non-financial indexes) as it implements 

growth strategies in the mid-term management plan. Separate reports are prepared and disclosed to provide detailed financial informa-

tion and information on environmental and social initiatives.

Structure of Komatsu’s Annual Reports  

Komatsu Report (Integrated Report)

Annual Securities Report
(Financial conditions)

ESG Databook
(Social activities and Environmental performance)

* Komatsu Report, Annual Securities Report and ESG Databook, in both Japanese and English, are uploaded on Komatsu’s website.
* Komatsu Ltd. issues the Komatsu Report only on the website.

Please refer to “Annual Securities Report” for more  

Please refer to “ESG Databook” for more information  

company and financial information.

concerning environmental and social efforts.

•  Overview of the Company and Its Consolidated 

• Stance on CSR Efforts

Subsidiaries

• Business Overview

• Property, Plant and Equipment

• Information on the Company

• Financial Information

•  Theme 1:  Enhancing Quality of Life  

(Safety, environmental indexes, etc.)

• Theme 2: Developing People (Diversity, etc.)

•  Theme 3:  Growing with Society  

(Compliance, risk management, governance, etc.)

Web

https://www.komatsu.jp/en/ir/library/
annual-security-report

Web

https://www.komatsu.jp/en/aboutus/csr

Komatsu has signed the United Nations Global Compact (UNGC).
Click this link for more information about the Ten Principles advo-
cated by the UNGC and how they pertain to Komatsu’s initiatives.

https://komatsu.disclosure.site/en/themes/129

Komatsu has joined the World Business Council for 
Sustainable Development (WBCSD).

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A Century of Creating the Workplaces of the FutureTop Management’s Views on Komatsu’s Management Issues and Strategies for the Next CenturyEvolution of Business Model for Creating the Workplaces of the FutureResolution of ESG Issues through Growth StrategiesCorporate Profile2-3-6, Akasaka, Minato-ku, Tokyo 
107-8414, Japan 
https://www.komatsu.jp/en 
Corporate Communications Department 
Sustainability Promotion Division 
e-mail: JP00MB_info@global.komatsu