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Komatsu Limited

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FY2019 Annual Report · Komatsu Limited
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KOMATSU 
REPORT
2019

Contents

Outline of Operations

01  Komatsu’s Management Principle

02  History of Komatsu

03  Strengths of Komatsu

03  Global Production and Sales Systems

04  Business Segments

06  Developing Human Resources

08  Overview of Komatsu’s Business

Komatsu’s Growth Strategies

10  Message from the President

14  Komatsu’s External Environment

16 

 Overview of the New Mid-Term Management Plan

18  Concepts and Stance of the New Mid-Term Management Plan

19 

 Three Pillars of Growth Strategies to Achieve 

Sustainable Growth

23 

 DANTOTSU Value Underpinning Three Pillars of Growth 

Strategies / Management Targets and Shareholder Return

24 

 ESG Solutions through Three Pillars of Growth Strategies

Financial Strategies

26  Message from CFO

ESG Issues
Environmental Issues

32  Priority Issues

33  Environmental Initiatives

Business Risk Management

36  Business Risks

38  Human Rights Policy

Social Contribution Activities

40 

 South Africa: Education Program Instituted through 

Collaboration with Cummins

41  United States: A Partnership to Bring Back Forests

Corporate Governance

42  Corporate Governance

52  Executive Officers and Global Officers

Corporate Profile

54  11-Year Summary

56  Corporate Information

57  About KOMATSU REPORT

Cautionary Notice regarding  

Forward-Looking Statements

This report contains predictions, plans, forecasts, 

and other forward-looking statements that have 

been judged by management to be rational based 

on the information available at the time of publica-

tion. Factors that may cause actual results to 

differ materially from those predicted by such 

forward-looking statements include, but are not 

limited to, changes in economic conditions or 

product demand in major markets, foreign 

exchange rate fluctuations, domestic or overseas 

regulatory revisions, or changes to accounting 

standards or practices.

Reporting Period: April 1, 2018–March 31, 2019
•  This report also includes information on activities  

after the reporting period in order to provide readers with 
the latest information.

•  “FY2018” refers to the period from April 1, 2018 to  

March 31, 2019, unless otherwise noted.

•  Performance forecasts for FY2019 are the forecasts 

announced together with the financial results for FY2018  
on April 26, 2019.

Editorial Policy
KOMATSU REPORT 2019 was published for the purpose of 
providing clear explanations for all stakeholders on 
Komatsu’s medium- to long-term business strategies and 
the virtuous cycle generated as the Company resolves 
environmental, social, and governance (ESG) issues through 
its business. In preparation of this report, we referenced the 
International Integrated Reporting Framework released by 
the International Integrated Reporting Council and the 
Guidance for Integrated Corporate Disclosure and Company-
Investor Dialogue for Collaborative Value Creation: ESG 
Integration, Non-Financial Information Disclosure, and 
Intangible Assets into Investment released by the Ministry 
of Economy, Trade and Industry.

 
 
 
Outline of Operations

Komatsu’s Management Principle

The cornerstone of Komatsu’s management principle is to commit ourselves to quality and reliability and maximize the total 

sum of trust given to us by all stakeholders and society, which it defines as corporate value. Maximizing trust requires corporate 

activities that are founded on social responsibility along with efforts to strengthen corporate governance and enhance manufac-

turing competitiveness. With the addition of Komatsu Brand Management into this principle, we are promoting awareness reforms 

that inspire all Komatsu Group employees to adopt the perspective of the customer from their standpoint in the Company as we 

move forward with human resource development to become a stronger company.

Enhancing the 
trust placed in us 
by society
→Further growth

Is management 
in line with 
societal needs?
→Always monitor

Management 
Policy

Management Strategy

 “DANTOTSU Value – FORWARD
Together for Sustainable Growth”
Mid-Term Management Plan

Implementation 
of management 
principle
→Contributing to 
society

Maximizing the trust given to us by our stakeholders 
and society through a commitment to quality and 
reliability

Mid-term Management Plan for securing sustainable 
growth

Defines Komatsu’s Values, basic attitudes, and patterns 
of behavior

The KOMATSU Way

1. Leadership/Top Management
2. “Monozukuri” for all employees
3. Brand Management

Corporate Citizenship

Resolution of Needs 
of Society

1. Komatsu’s Worldwide Code of Business Conduct
2. Policies, standards, and principles
3. Komatsu’s CSR  Themes
Enhancing Quality of Life/Developing People/Growing with Society

Global Principles and international standards
• The U.N. Global Compact   • ISO 26000
•  Keidanren (Japan Business Federation) 

Charter of Corporate Behavior

• The U.N. Sustainable Development Goals (SDGs)

All Stakeholders and Society

Society

Distributors

Suppliers

Employees

Customers

Shareholders

Investors and 
Analysts

Mass media

Communities

01

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate ProfileHistory of Komatsu

Komatsu was established in Komatsu City, Ishikawa Prefecture in Japan in 1921. Over the years, the Company has remained true 

to its commitment to improving quality and reliability, cultivating strengths as it gained experience through the process of tack-

ling the challenges that emerged.

Major Historical Events

Major Milestones for Komatsu

Subsidiaries and Affiliates

1918   End of World War I

1920

1929  Great Depression

1945  End of World War II

Foundation and Establishment 
of Position in Japan
1921  Established Komatsu Ltd.
1924   Produced first commercially 

available press
1931   Produced Japan’s first 

crawler-type farm tractor

1940

1943   Produced Komatsu 

Model 1 Ground Leveling 
Machine (prototype of 
Japan’s bulldozers)

1951   Relocated head office to Tokyo
1955   First exports of construction 
equipment to Argentina

1961   Trade and foreign 

1960

exchange deregulation in 
Japan (deregulation of 
machinery imports)

1971  Nixon shock
1973   First oil shock 

Transition to yen floating 
exchange rate system

Pursuit of Global-Level 
Quality
1961   Commenced quality control 

measures and Companywide 
quality control program
1964   Opened Komatsu’s first 

overseas liaison office in India

1968   Commenced production of 
hydraulic excavators

1972   Entered into small press field
1975   Completed first Komatsu 

bulldozer produced offshore 
in Brazil

1967  N.V. Komatsu Europe S.A.

1970   Komatsu America Corp. 
Komatsu do Brasil Ltda.

1979  Komatsu Australia Pty., Ltd.

1985   Plaza Agreement (yen 

appreciation trend)

1980

Expansion of Overseas Production
1983   Commenced local production in Indonesia
1985   Commenced local production in the United States 

and Europe

1989   Made equity participation in Hanomag AG of Germany

1991   Dissolution of the Soviet Union 

1994   Spun-off of industrial machinery operations to form 

and establishment of 
Commonwealth of 
Independent States
1997  Asian currency crisis

Komatsu Industries Corporation

1996   Made equity participation in Modular Mining Systems, Inc., 

of the United States

1998   Developed KOMTRAX (Komatsu Machine Tracking System)

1982  PT Komatsu Indonesia
1985  Komatsu UK Ltd.
1988  Komatsu Dresser Company
1993  Komatsu Cummins Engine Co., Ltd.
1995   Komatsu Changlin Construction Machinery 

Co., Ltd. 
Komatsu Shantui Construction Machinery 
Co., Ltd.

1996  Demag Komatsu GmbH
1997  Komatsu Southern Africa (Pty) Ltd.
1999   Komatsu Middle East FZE. 

Komatsu Cummins Chile Ltda. 
Komatsu Mining Germany GmbH

2008  Global financial crisis

2000

Quest to Secure DANTOTSU
2001   Implemented 1st structural reforms
2006   Established The KOMATSU Way
2008   Launched Autonomous 

Haulage System and hybrid 
hydraulic excavators

2000  GIGAPHOTON Inc.
2004  Komatsu Forest AB
2008  Komatsu NTC Ltd.

2013   Launched ICT-intensive bulldozers
2014  Launched ICT-intensive hydraulic excavators
2015   Introduced SMARTCONSTRUCTION: 

ICT solutions to construction workplaces

2017   Acquired Joy Global Inc.

2017  Komatsu Mining Corp.

02

Outline of OperationsStrengths of Komatsu

Global Production and Sales Systems

Komatsu adheres to a basic strategy of manufacturing its products in the areas to which they will be supplied and has therefore 

established a global network of production and sales bases. The Company employs a mother plant system in which plants 

with development manufacturing in Japan are positioned as “mother plants” and assigned responsibility for safety, quality, 

costs, and delivery schedules at overseas plants manufacturing the same products (“child plants”). Leveraging the strengths of a 

flexible manufacturing system, we develop a business that is at the same time global as well as matched to our customers and 

to the communities that we serve.

FY2018 Construction, Mining, and Utility Equipment Business Sales (to Outside Customers) by Region

Strategic Markets

54%

● Latin America

¥325.6 billion

● CIS

● China

● Asia

¥134.6 billion

¥164.8 billion

¥339.0 billion

● Oceania

¥215.6 billion

● Middle East

¥30.2 billion

● Africa

¥124.1 billion

Traditional Markets

46%

● Japan

¥312.7 billion

● North America ¥612.2 billion

● Europe

¥207.5 billion

FY2018

¥2,466.6 billion

Production and Sales Bases (as of April 1, 2019)

Europe / CIS

● 14  ■ 14
▲ 7  ▲ 2  ▲ 7

China

● 9  ■ 4
▲ 4  ▲ 2  ▲ 1

Middle East / Africa

● 1  ■ 5 
▲ 2  ▲ 1  ▲ 3 

Japan

● 12  ■ 1 
▲ 5  ▲ 0  ▲ 2 

Americas

● 35  ■ 21 
▲ 15  ▲ 2  ▲ 3 

Asia / Oceania

● 14  ■ 12 
▲ 16  ▲ 6  ▲ 2 

●  Manufacturing

■  Sales

▲  Parts Center

▲  Reman and Rebuild Center

▲  Training Center

Americas

Europe / CIS

Asia*2

Middle East / Africa

China

Japan

Total

Number of Operations

Mother plants*1

35

1

14

4

14

0

1

0

9

0

12

4

85

9

*1 Excluding Komatsu Mining Corp.   *2 Excluding Japan and China

0303

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate ProfileStrengths of Komatsu

Business Segments

Focused on its core construction, mining, and utility equipment business and industrial machinery and others business, 

Komatsu is building upon the DANTOTSU Product, DANTOTSU Service, and DANTOTSU Solution that represent its distinctive 

strengths as it seeks to realize the safe, highly productive, smart, and clean workplaces of the future.

FY2018 Consolidated 
Net Sales
(Before adjustment for intersegment 
transactions)

¥ 2,725.2 billion

Construction, Mining, and Utility 
Equipment Business

¥ 2,466.6 billion

Komatsu supplies a wide range of products, 
services, and solutions including construction 
and mining equipment for use in construction 
and mining workplaces around the world as 
well as forklift trucks, forest machines, 
recycling equipment, and tunneling machines. 
We have established a position as the 
international leader in the construction and 
mining equipment field by delivering unri-
valed quality and technological innovation 
together with this full lineup.

Retail Finance 

Industrial Machinery and Others 

¥ 57.3 billion

Komatsu conducts a retail finance business 
aimed at helping reduce customers’ funding 
burdens and otherwise assisting in the 
purchase of its DANTOTSU products. Our 
strengths in this field include the prevention 
of overdue debt through effective utilization 
of KOMTRAX (location information, operat-
ing status information, engine locks, etc.) 
technologies, swift inspections, and com-
petitive financing conditions. These 
strengths have enabled us to build long-term 
relationships with customers.

¥ 201.2 billion

The industrial machinery and others busi-
ness stands alongside the construction, 
mining, and utility equipment business as a 
core business of Komatsu. Offerings in this 
business include the large presses used to 
mold automobile hoods and side panels as 
well as sheet-metal machines, machine 
tools, and light sources for semiconductor 
lithography systems (excimer lasers). In this 
business, we also contribute to the business 
activities of various customers through 
distribution of construction equipment and 
other goods and production of specialty 
equipment for Japan’s Ministry of Defense.

Dump truck

Large press

04

Outline of OperationsConsolidated Net Sales

¥2,725.2 billion

2,501.1

1,802.9

 Operating Income / Operating 
Income Ratio

¥397.8 billion

268.5

14.6%

174.0

9.7

10.7

 Net Income Attributable to 
Komatsu Ltd. / Return on Equity

¥256.4 billion

14.7%

196.4

12.1

113.3

7.3

FY2016 

FY2017 

FY2018 

FY2016 

FY2017 

FY2018 

FY2016 

FY2017 

FY2018 

Products

Thoroughly committed to quality and reliability, Komatsu seeks to supply safe and creative products to provide 

optimal responses to the needs and expectations of customers worldwide. In the future, we will utilize production 

automation, autonomous operation, electrification, remote control, and other technologies to create more sophisti-

cated products in order to promote, on a global basis, SMARTCONSTRUCTION, a solution that organically links 

entire workplaces through ICT.

Hydraulic excavator

Wheel loader

Electric rope shovel

Forklift truck

Harvester

Mobile crusher/recycler

Fiber laser cutting machine

Excimer laser

Komatsu offers a comprehensive range of spare parts and after-sales 

support services to prevent halts to the operation of customer equipment. 

Services

We also supply KOMTRAX, a technology that provides information con-

cerning vehicle location, cumulative hours of operation, and operating 

status of equipment installed on vehicles. We aim to deliver greater levels 

of value throughout the lifecycles of equipment via increased operating 

ratios and lowered maintenance costs.

Solutions

SMARTCONSTRUCTION is a Komatsu DANTOTSU solution that organi-

cally links entire workplaces through ICT to resolve construction workplace 

issues, such as those related to labor shortages and the aging of operators. 

Through this solution, we link information pertaining to all people and 

objects (equipment, soil, etc.) at construction workplaces through ICT, 

performance analyses and simulations, and offer proposals.

05

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate ProfileStrengths of Komatsu

Developing Human Resources

Founder Meitaro Takeuchi established Komatsu Ltd. in Komatsu City, Ishikawa Prefecture roughly a century ago. Having witnessed 

Europe’s cutting-edge technologies at that time, Takeuchi put forth the four management principles of global expansion, quality 

first, technological innovation, and human resource development. The commitment to the development of human resources, 

an invaluable asset to Komatsu, lives on in the Company today.

The KOMATSU Way  

The KOMATSU Way is the very DNA of Komatsu, an expression of the strengths of 

Komatsu, the beliefs supporting these strengths, the basic attitudes and patterns of 

behaviors established based on the experiences of our predecessors as they 

proceeded to tackle the challenges facing them.

  As the operating environment changes, Komatsu seeks to develop its operations on 

a global scale and to become a stronger company and grow. To accomplish these 

objectives, it will be crucial for us to transmit the KOMATSU Way to employees with 

different cultures and customs around the world and to implement these principles in 

a manner that aligns employees along the same vector.

Human Resource Development through Quality Control Activities

Komatsu began implementing quality control activities in 1961, and today these activities 

are being carried out worldwide. Our quality control activities entail an ongoing cycle of 

improvement in which we examine issues at the actual workplaces instituting corrective 

measures addressing the origin of issues. These activities underpin Komatsu’s unparalleled 

quality and reliability and spur improvements in productivity. Furthermore, workplace-driven 

quality control activities are entrenched as venues for human resource development that 

heighten employee’s’ on-site capabilities, communication skills, and leadership qualities.

  Komatsu’s quality control activities focus on total quality management—improving both 

product quality and the quality of all work processes. These activities are conducted on a 

global, Companywide basis including administration and back-office divisions. These activities 

will be continued going forward to help Komatsu employees improve their on-site capabilities 

and develop their careers.

The All Komatsu QC Convention, an event for 
presenting superior examples of quality control activities 
from around the world, are held to stimulate further 
improvements in employees’ on-site capabilities.

06

Outline of OperationsEmployees Supporting Komatsu 
as a Global Company
Komatsu develops its operations around the world, 
and approximately 70% of its employees are not 
Japanese. Accordingly, developing human resources 
that are rooted in the communities they serve 
while promoting mutual acceptance of the values 
and cultures of various countries and regions is 
becoming increasingly important. Operations 
around the world must be instilled with Komatsu’s 
manufacturing competitiveness, which includes 
the values that support Komatsu and the work-
place improvement, driven by employees.

Japanese 
32%

Non-Japanese
68%

Japan 
7% (14)

Overseas
93% (201)

Number of 
Employees

61,908

(consolidated)

(as of March 31, 2019)

Number of 
Consolidated 
Subsidiaries

215

(as of March 31, 2019)

1

Leadership/ 
Top Management 

2

“Monozukuri” for 
All Employees 

Leaders must be directly involved in the 
workplaces and manage businesses 
with an emphasis on contributing to the 
entire Group, including distributors and 
suppliers. We have also defined guide-
lines for leaders related to actively 
engaging in regular board meetings, 
communicating with stakeholders, 
complying with rules of the business 
community, managing risks, and 
grooming successors for management 
positions.

Komatsu aims to pass on the manufac-
turing competitiveness, perspectives, 
and values that, based on total quality 
management, have continued to drive 
Komatsu’s competitiveness and support 
its growth. We look to transmit these 
principles through a joint effort encom-
passing all internal divisions as well as 
our suppliers, distributors, and other 
partners and to continue promoting 
involvement by all of these parties.

3

Brand Management 
(Customer Value Creation 
Activities)

Komatsu defines “Brand Management” 
as all the activities that “make Komatsu 
indispensable to our customers”.  This 
objective is accomplished by visiting 
customer workplaces to understand the 
ideal state of these customers and to 
build relationships that enable us to 
work together with them to help achieve 
their goals through concerted efforts by 
the Group and its distributors.

Improvement and Transmission of Workplace Skills

It is the exceptional skills accumulated at workplaces that enable Komatsu to deliver high-quality 

and highly reliable products built on cutting-edge technologies as well as services that offer 

peace of mind to customers. For further global development of its business, we work to improve 

and transfer workplace skills internally as well as at our suppliers and distributors worldwide.

  Komatsu’s production divisions have long been engaged in such skill improvement and 

transfer activities, is its steadfast efforts to improve workplace skills through the reinforce-

ment of basics. To complement these efforts, we have recently been establishing technical 

skill training centers equipped with specialized educational equipment and machinery. These 

training centers are used to help technicians hone their fundamental skills. Furthermore, the 

annual All Komatsu Technology Olympics are held as an event for gauging the level of our technical skills. This event is seen as a step on 

the path toward excellence as a technician, and consistently draws participation from around 200 competitors selected from production 

bases in more than 10 countries. The All-Komatsu Technology Olympics are an opportunity for representatives from countries and regions 

around the world to mutually elevate the levels of their skills. This enables Komatsu to continuously improve the overall skill level of 

Komatsu while encouraging and motivating young technicians and instructors.

07

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate ProfileOverview of Komatsu’s Business

In the pursuit of sustainable growth, companies are expected to build robust yet flexible earnings structures that respond to 

changes in the operating environment while addressing the increasingly more important ESG issues. With the strength of the 

manufacturing platform it has forged over the years, Komatsu will respond to social needs by linking customers, distributors, 

partners, and communities and all Komatsu workplaces through its DANTOTSU excellence.

Major Inputs

Production / Logistics
Komatsu production bases: 85*
Parts distribution bases: 48*
* as of April, 1, 2019
Investment in production: 
¥67.6 billion

Intellectual Properties

Development bases:
Nine mother plants and 
Asia Development Center
R&D expenses:  ¥73.4 billion 

(2.7% of net sales)

Utilization of information:
Equipment with KOMTRAX: 
Approx. 560,000 units

Human Resources

Number of consolidated employees: 
61,908

Partners

Machine population over past 10 years: 
Approx. 570,000 units*
*  Estimate of construction equipment operational 

at customer workplaces based on aggregate 10-year 
sales volumes

Sales and service distributors:
208 distributors in 146 countries 
(construction, mining and utility 
equipment business)
Suppliers: Approx. 2,700
Shareholders: 193,434

Environment
Energy use: 9.2 PJ
Including renewable energy use: 71 TJ
Note:  1 PJ (petajoule) = 1015 J (joules); 

1 TJ (terajoule) = 1012 J
Water use: 3.7 million m3
Steel (iron) use: 1,054,700 tons

¥

Finance

Consolidated net sales: ¥2,725.2 billion
Operating income: ¥397.8 billion
Free cash flow: ¥15.3 billion
Total assets: ¥3,638.2 billion

Note:  Above amounts are either for FY2018 or as of 

March 31, 2019.

08

Research and Development

Procurement and Production

•  In-house development and 

•  Collaboration with suppliers 

production of key components 
underpinning product performance 
(engines, hydraulic components, 
power trains, etc.)

•  Accelerated technological innovation 
achieved by merging core Komatsu 
technologies with external insight 
(Open innovation)

•  Digital transformation

•  Product development systems 
tailored to global market needs

(Midori-kai) enabling the following: 
1.   “Monozukuri” (improvement of 
product quality, reliability, and 
competitiveness)

  2.  Stable supply of high-quality 

materials

•  Linking plants (visualization) 

utilizing ICT

•  Cross-sourcing: Flexible global 

production and procurement sys-
tems that are resilient to demand 
and foreign exchange fluctuations

•  Mother plants structure enabling: 

Improvement of QCD (Quality, Cost, 
Delivery)

•  Skill transfer and  TQM (Total Quality 

Management)

Climate change impacts—Total CO2 emissions: 30,240,000 tons

Enhancing Quality of Life 
—Providing Products Required by Society—

Developing People

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Growing with Society

Responsible Corporate Behavior

Outline of Operations 
 
 
 
 
 
 
 
 
 
 
 
Operations at Customer Workplaces

Product Cycles

Products

Services

Solutions

•  DANTOTSU 

Product 
Unrivaled prod-
ucts in terms of 
environment, 
safety, ICT 
capacities, and 
productivity

•  Full lineup of 

construction and 
mining equipment

•  Product creation 

focused on quality 
and reliability

•  Enhancement of mainte-
nance contract services

•  Improvement of QCD 

(Quality, Cost, Delivery) 
achieved through close 
alignment of sales forecasts 
and production of spare parts

Construction equipment
•  Utilization of information 

acquired through KOMTRAX

Mining equipment
•  Utilization of information 

acquired through 
KOMTRAX Plus

•  Detailed support from 

directly owned distributors

Construction 
equipment
• SMARTCONSTRUCTION

Mining equipment
•  Autonomous 

Haulage System

•  Global supply of 
high-quality used 
equipment, etc.

•  Remanufacturing and 

rebuilding*

*  Systems for selling used 

engines, transmissions, and 
other components that have 
been repaired to be of the 
same quality as new products

• Global distributor network  • Cultivation of distributor personnel  • Brand management

Climate change impacts—Total CO2 emissions: 30,240,000 tons

CO2 emissions from product use: 26,419,000 tons (87.4% of total)

The KOMATSU Way

Targets for 
FY2021

Accomplishment of targets of
Mid-Term 
Management Plan
“DANTOTSU Value – 

FORWARD  Together for 

Sustainable Growth”

Building 
foundations for 
100th anniversary 
and beyond

09

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate ProfileSTRATEGY

Message from the President

Hiroyuki Ogawa

President and 
Chief Executive Officer

On our quest to achieve sustainable 

growth, Komatsu will pursue 

DANTOTSU Value in order to maximize 

the total sum of trust given to us 

by society and all stakeholders.

10

Komatsu’s Growth StrategiesGreetings

This is my first message as President and Chief Executive Officer 

management plan with record-breaking sales and profit in 

of Komatsu. I would like to take this opportunity to thank all of our 

FY2018 stemming from our ability to capture demand in the 

stakeholders for their ongoing support and understanding. Over 

construction, mining, and utility equipment business in various 

the three-year period from FY2016 to FY2018, we moved ahead 

regions (see page 16).

with our previous mid-term management plan, “Together We 

  This served as the backdrop for the launch of “DANTOTSU 

Innovate GEMBA Worldwide: Growth Toward Our 100th 

Anniversary (2021) and Beyond.” This plan was based upon three 

Value – FORWARD  Together for Sustainable Growth,” a new 
three-year mid-term management plan covering the period from 

priorities under the harsh assumption that the market would not 

FY2019 to FY2021 (see page 14). Formulation of this plan was a 

recover: 1) growth strategies based on innovation, 2) growth 

key initiative I led before becoming President in April 2019, the 

strategies in existing businesses, and 3) structural reforms 

start of FY2019. I am committed to leading Komatsu in its further 

designed to reinforce the business foundation. Fortunately, the 

development, adopting a long-term perspective devoting my 

market began a rapid recovery from FY2017. We were thereby 

efforts to steadily advancing the new mid-term management plan 

able to achieve the management targets of the previous mid-term 

to help us achieve sustainable growth.

Komatsu’s Operating Environment  
and New Mid-Term Management Plan

The history of Komatsu is our chronicle of addressing various 

cannot expect the type of rapid market expansion seen previously 

social trends and operating environment changes. We posted its 

on the back of growth in emerging countries, and short-term market 

first operating loss in FY2001, and we have since proceeded to 

volatility is projected to be fierce. In the industrial machinery and 

develop a robust corporate constitution through selective focus 

others business, we project changes in industry structure to result 

on our core business and business structure reforms. At the same 

from the trend toward electric vehicles while the semiconductor 

time, we have remained committed to the supply of DANTOTSU 

market is forecast to enter into a temporary adjustment stage.

Product (advancement of machines), DANTOTSU Service 

In the midst of the changes to the operating environment, 

(advancement of machine operations) and DANTOTSU Solution 

Komatsu remains committed to quality and reliability, as the 

(advancement of construction).

management principle, and aims to maximize our corporate value, 

  The rise of protectionism and multipolarity are concerning 

the total sum of trust from society and all our stakeholders, under 

trends in the global economy of today. Meanwhile, climate 

the new mid-term management plan. To this end, we work for 

change is having an increasing impact on corporate management. 

sustainable growth through a positive cycle of improving earnings 

We also expect various other changes to the operating environ-

and solving ESG issues, which is driven by growth strategies.

ment, including the spread of Internet of Things (IoT), artificial 

  The three pillars of growth strategies under the new mid-term 

intelligence (AI), and big data technologies; the trend toward 

management plan are 1) value creation by means of innovation, 

electric vehicles and automation; workforce contraction; and 

2) growth strategies based on business reforms, and 3) structural 

advancement toward a circular economy.

reforms for growth. Centered on these three pillars, we will 

  Demand in the markets for construction and mining equipment 

prioritize investments in growth fields to build an earnings 

is anticipated to remain firm over the long term. However, we 

structure that is not influenced by fluctuations in demand.

11

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate Profile 
STRATEGY

Message from the President

  Moreover, the new plan contains the first ESG targets to be 

  Our vision looking ahead is for Komatsu to become a company 

included in a Komatsu mid-term management plan. These targets 

that creates value by realizing, with high levels of excellence, the 

were incorporated to facilitate our efforts to address ESG issues. 

safe, highly productive, smart, and clean workplaces of the future. 

Through these targets, we will work to reduce CO2 emissions and 

By making this vision a reality, we aim to generate a positive cycle 

increase the rate of renewable energy use. In addition, Komatsu 

that drives the ongoing growth of Komatsu while simultaneously 

declared its endorsement of the Task Force on Climate-related 

contributing to the resolution of social issues and to the enrich-

Financial Disclosures in April 2019. We are dedicated to improving 

ment of society. Accomplishing this goal will require strategies 

productivity and efficiency and reducing environmental impacts 

matched to our customers’ visions and missions and leadership 

across the supply chain through our core business going forward.

clearly focusing on achieving growth together with customers.

Commitment Encapsulated by DANTOTSU Value

The new mid-term management plan was drafted through a  

“DANTOTSU Service” (advancement of machine operations) 

backcasting approach based on our roadmap for the future vision 

and DANTOTSU Solution (advancement of construction). Going 

of Komatsu. The slogan for this plan is “DANTOTSU Value.” This 

forward, we will build upon and accelerate these initiatives and to 

slogan encapsulates our commitment to link every workplace 

resolve ESG issues and improve earnings to co-create value with 

through excellence (DANTOTSU) to achieve sustainable growth 

our customers. This is the concept of “DANTOTSU Value” as 

together. Today, our world is changing, and so are the challenges 

defined in the mid-term management plan.

of our customers and society as a whole. Recognizing this truth, 

  Key words in this undertaking will be “workplaces” and “links”. 

the mid-term management plan was formulated around the ques-

“Workplaces” refers to a place where anyone related to Komatsu 

tion of what can we do to help overcome these challenges while 

works, including the sites of customers, distributors, and suppliers 

remaining sustainable.

worldwide. This term also encompasses Komatsu’s internal 

  Up until now, Komatsu has strived to improve value for our 

production sites (plants), R&D facilities, sales, service and 

customers as well as to expand our value chain through the 

administration and offices.

pursuit of “DANTOTSU Product” (advancement of products), 

DANTOTSU Value
FORWARD  Together for Sustainable Growth

Linking every workplace through excellence

Our world is changing.
So are the challenges of our customers and society.
What can we do to help overcome these challenges while remaining sustainable?
Together, we can reach new, unrivaled heights of excellence in our products, services, 
and solutions to enable a better world. 
We can link every workplace and generate value with our global teams, 
customers, distributors, partners, and communities.
We can make a difference.
We can do it by delivering DANTOTSU Value.

12

Komatsu’s Growth Strategies  The “links” we seek to form go beyond simply the IoT technol-

employees. The “links” we seek are to foster a sense of unity 

ogy.  Linking means aligning people along the same vector 

between everyone at all of these different workplaces and having 

towards one direction and getting a job done with a strong sense 

them work as one team.

of teamwork. I come from a strong background rooted in produc-

  The ultimate goal of our new mid-term management plan is to 

tion both in Japan and overseas. Such production workplaces are 

link workplaces worldwide through excellence (DANTOTSU). 

characterized by steadfast daily action.  Meanwhile, some of our 

Accomplishing this goal will put us in the best position to achieve 

employees are located at our customers’ construction or mining 

our other quantitative and qualitative management targets.

workplaces, and we also have many people supporting those 

Milestone of 100th Anniversary and Beyond

We will celebrate the 100th anniversary of Komatsu’s founding in 

fulfill its obligations to society and the environment as a global 

2021. However, we recognize that this milestone is just that, a 

company.

checkpoint to be passed. In order to be sustainable in the future 

I continue to thank all our stakeholders and ask for your 

that lies beyond, we aim to realize the safe, highly productive, 

continued support.

smart, and clean workplaces of the future together with our 

customers. Our basic approach will be to work forward the 

resolution of the issues faced by society and customers through 

flexible management in tune with the times. 

  Komatsu is committed to addressing the issues faced by soci-

ety thereby raising the value as a company that develops together 

with society. We will also proactively participate in the United 

Nations Global Compact, the World Business Council for 

Hiroyuki Ogawa

Sustainable Development, and other initiatives as we work to 

President and Chief Executive Officer

13

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate Profile 
Komatsu’s Growth Strategies

New Mid -Term Management Plan (FY2019–FY2021)
DANTOTSU Value
FORWARD  Together for Sustainable Growth

Komatsu’s External Environment

Today, protectionism is growing around the world, and multipolarity is becoming evident. We are also witnessing growing  
concerns over climate change. As the external environment is changing dynamically, in the construction, mining, and utility 
equipment business, we assume gradual growth of the demand in the medium to long term, but the volatility will remain high in 
the short term. In the industrial machinery and others business, we anticipate a structural change of demand in the automobile 
manufacturing industry, mainly resulting from ongoing progress toward electric vehicles. In addition, we anticipate assured 
growth in demand in the semiconductor manufacturing industry over the medium to long term, while a temporary adjustment 
phase is also expected. Achieving sustainable growth in this environment will require growth strategies that are not affected by 
demand fluctuations.

Changes in the External Environment and of ESG Issues

Politics & economy
•  Multipolarization of the world
•  Emergence of protectionism
•  Growth of emerging economies

Technologies
•  Further spread of IoT, AI, and big data
•  The progress of electric and 

autonomous vehicles

Environment & energy
• Climate change
• Growing demand for energy, foods and water
• Decarbonization & renewable energy

Society & values
•  Acceleration of diversity in 

advanced countries

•  A decline of working-age population
•  Achievement of a recycling-oriented 

society by accelerating the pace of sharing

•  Growing pursuit and needs for safety 

and comfort

Expectations of achieving

Our Tasks in the 
Growth Strategies

1.   To solve ESG issues through the growth 

strategies of our core business

1414

Demand for Construction and Mining Equipment

Period of the previous plan

Period of the new mid-term 
management plan

•  Growth strategies based on 

innovation

•  Growth strategies of existing 

businesses

•  Structural reforms designed to 

reinforce the business foundation

•  Value creation by means of innovation
•  Growth strategies based on business 

reforms

• Structural reforms for growth

Growth above the industry’s 
average by focusing 
investment in growth areas

Sustainable 
growth

d
n
a
m
e
D
/
s
e
l
a
S

Demand recovery for mining 
equipment and in emerging economies

We assumed demand recovery would start in 
FY2019 in the previous plan.
(Actually it started in FY2017.)

We assume gradual growth in the mid to long ranges,
but the volatility will remain high in the short range.

FY2016

FY2017

FY2018

FY2019

FY2020

FY2021

FY2022~

Assumed range of 
demand change

Construction, Mining, and Utility Equipment Business Sales (to Outside Customers) by Region

(Billions of yen) 

3,000

2,500

2,000

1,500

1,000

500

0

2,267.3

2,466.6

1,566.3

FY2016

FY2017

FY2018

Africa

Middle East

Oceania

Asia

China

CIS

Latin America

Europe

North America

Japan

Strategic 
Markets

54%

Traditional 
Markets

46%

a sustainable society

2.   To promote sustainable growth based on our profit structure which is 

free of changes in the external environment and market demand

1515

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate Profile 
 
Overview of the New Mid-Term Management Plan

The new mid-term management plan sets forth the future vision Komatsu should aspire to and hope to accomplish as it 
approaches and moves beyond the 100th anniversary of its founding in 2021. As part of this vision, we seek to become a 
company that can help realize the safe, highly productive, smart, and clean workplaces of the future together with customers 
while generating a positive cycle of resolving ESG issues through the creation of value for customers and improving earnings.

Management 
Principle

Make commitment to Quality and Reliability and maximize corporate value 
(the total sum of trust from society and all stakeholders)

1

Previous Plan

(FY2016–FY2018)

•  Growth strategies based 

on innovation

•  Growth strategies of 
existing businesses

•  Structural reforms designed 

to reinforce the business 
foundation

3

Integration of KMC

(FY2017)

New Mid-Term 
Management Plan

(FY2019–FY2021)

Future Vision

ESG Solutions

Three Pillars of Growth 
Strategies

1.  Value creation by means of 

innovation

2.  Growth strategies based on 

business reforms

3. Structural reforms for growth

Positive cycle =
Sustainable growth

Workplaces of the 
future: Safe, highly 
productive, smart 
and clean

2021
100th anniversary 
and beyond

Positive cycle =
Sustainable growth

Improvement of earnings

2

Backcasting
Growth strategies and management targets by 
backcasting the roadmap to our future vision

1  Review of the Previous Mid-Term Management Plan
Demand for construction and mining equipment had remained in an adjustment phase, as affected by sluggish prices of commodities and 

the economic slowdown of emerging countries since around 2013. However, it began a recovery from 2017, earlier than what we assumed, 

at the time we developed the previous mid-term management plan of FY 2016-2018. Under such an environment, we steadily captured 

demand while working to strengthen our corporate constitution, and integrated Komatsu Mining Corp. (hereafter “KMC”) into the 

Komatsu Group. As a result, we posted expanded sales and profits for the last two consecutive years of FY2017 and FY2018. For FY2018, 

the final year of the previous mid-term management plan, we also achieved record-high sales and profits. Management targets were 

accomplished for all indicators with the exception of ROA (return on assets) in the retail finance business.

Management Targets of the Previous Mid-Term Management Plan and Related Performance

Management Target

Growth
Profitability
Efficiency

Shareholder return

• Aim at a growth rate above the industry’s average
• Aim at an industry’s top-level operating income ratio
• Aim at 10%-level ROE
•  Keep a fair balance between investment for growth and shareholder return (including 

stock buybacks), while placing main priority on investment

•  Set the goal of a consolidated payout ratio of 40% or higher, and maintain the policy of 

not decreasing dividends as long as the ratio does not surpass 60%

Financial position

• Aim at industry’s top-level financial position

Retail finance 
business

• ROA: 2.0% or above
• 5.0 or under for net debt-to-equity ratio

Indicator
Sales growth rate
Operating income ratio
ROE

FY2018

Performance
9.0%
14.6%
14.7%

FY2016–FY2018

Performance*
15.0%
11.7%
11.4%

Consolidated payout ratio

40.5%

43.0%

Net debt-to-equity ratio

ROA
Net debt-to-equity ratio

0.43

2.2%
3.64

0.34

1.6%
3.60

16

* Average for period from FY2016 to FY2018

Komatsu’s Growth Strategies2  Formulation of New Mid-Term Management Plan through Backcasting
In formulating the new mid-term management plan, we first decided on the future vision Komatsu should pursue from a long-term 

perspective and then drafted a roadmap toward this vision. Afterward, a backcasting approach was taken to examine what Komatsu 

should do in the present in order to move forward with this vision. Clarifying our vision enabled us to establish a better understanding 

of the strengths that can be exercised toward the realization of this vision, the existing businesses needing to be reinforced, and the 

lacking resources. The scenario based on this understanding was discussed exhaustively, and growth strategies and management 

targets were set based on this scenario.

Future construction 
equipment
(Automated, autonomous, 
electric and remote-controlled)

Optimization platform 
and solutions business
(Reduction of environmental 
impact and improved safety 
and productivity)

Promotion of 
smart forestry
(Circular environmental 
protection)

Future Plant
(Connected plants with 
Zero impact on environment 
and workers)

3  Integration of Komatsu Mining Corp.
Former Joy Global Inc. (currently KMC) was acquired in April 2017, and it 

has since been working to create synergies using KMC’s management 

resources together with those of Komatsu. With a history in the mining 

equipment business spanning more than a century, KMC is a global 

manufacturer, seller, and service provider dealing in super-large surface 

and underground mining equipment, an area in which Komatsu previously 

lacked offerings.

  Going forward, the manufacturing technologies of Komatsu, which 

emphasizes quality and reliability, will be integrated with those KMC. 

At the same time, we will go a step further, to merge and reinforce the 

sales and services systems of Komatsu and KMC, both of which has 

accumulated extensive experience and expertise cultivated over the 

process of earnest catering toward the needs of their customers. As we 

leverage the strengths of Komatsu and KMC, we will look to generate 

synergies equivalent to 10% or more of KMC’s sales in FY2021.

17

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate ProfileConcepts and Stance of the New Mid-Term Management Plan

The new mid-term management plan defines three pillars of growth strategies: 1) value creation by means of innovation, 
2) growth strategies based on business reforms, and 3) structural reforms for growth. By prioritizing investment on growth areas 
based on the three pillars of growth strategies, we will seek to achieve sustainable growth through a positive cycle of improving 
earnings and solving ESG issues that is resilient to fluctuations in demand.

Expectations of society 
and stakeholders

Growth Strategy Aligned with 
Management Principles

Stakeholders

Maximize Corporate Value 
which is the Total Sum of  Trust

Communities

Enhance Corporate Brand

Customers

Solutions for 
ESG issues
Sustainable 
growth

Employees
Distributors
Suppliers

Shared growth 
based on 
growth strategies

Business 
partners

Shareholders 
Investors

Sustainable 
increase of 
earnings

ESG Solutions

Positive cycle = Sustainable growth

Three Pillars of Growth Strategies
1. Value creation by means of innovation
2.  Growth strategies based on business 

reforms

3. Structural reforms for growth

Positive cycle = Sustainable growth

Improvement of earnings

18

Komatsu’s Growth StrategiesThree Pillars of Growth Strategies to Achive Sustainable Growth

Komatsu has defined three pillars of growth strategies in reflection of its operating environment and the challenges it faces. 
By advancing these three pillars of growth strategies, we will pursue sustainable growth.

1

2

Value creation by means of innovation

•  Optimization platform and solutions business strategies

 SMARTCONSTRUCTION, Autonomous Haulage System (AHS), and platforms (LANDLOG and 
IntelliMine)

•  Automation, autonomous operation, electrification and remote-controlling of 

construction, mining and utility (compact) equipment

• Smart forestry and agriculture

Growth strategies based on business reforms

•  KMC integration synergies and business reinforcement
• Value chain reforms and redefinition of the aftermarket business

 Preventive maintenance by applying IoT and AI, and Lifecycle support under serial number-based 
management; logistics reforms; and next-generation key components

• Next-generation KOMTRAX
•  Stronger focus on aggregate & cement, forestry, agriculture and other segments
•  Efforts for “DANTOTSU No. 1 in Asia” and in the growing markets of India and Africa
•  Reforms of the industrial machinery business (Expansion of synergy with the 

construction equipment business and growth by capitalizing on core technologies)

3

Structural reforms for growth

•  Business reforms by means of ICT and IoT
•  Structural reforms of development operations

 Model based development 
Open innovation

• Connected plants with Zero impact on environment and workers
• Global human resource development

19

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate Profile 
 
 
1  Value Creation by means of Innovation

For construction workplaces, Komatsu will utilize the LANDLOG open platform along with ICT-intensive construction and other equipment 

as it steps up development of construction simulations and promotes SMARTCONSTRUCTION on a global basis.

  For mining workplaces, we will develop new optimization platforms and grow the AHS Center of Excellence, which was established in 

April 2019, into an organization to oversee the mining solutions businesses in the future.

  Komatsu will apply SMARTCONSTRUCTION technologies to propose smart forestry to streamline the entire process of forestry. 

Simultaneously, we will be working to commercialize ICT-intensive agricultural equipment, establish related businesses, and expand 

overseas operations centering on Asia.

Topic: Evolution of Optimization Platform and Solutions Business Strategies

Value creation by means of innovation in the construction equipment field will be promoted through the acceleration of the con-

struction industry’s digital transformation, which entails the realization of the safe, highly productive, smart, and clean workplaces of 

the future. We will seek to realize such transformation by increasing the level of products (automation and autonomous operation) 

and processes (optimization) based on the SMARTCONSTRUCTION foundation we have cultivated thus far.

Workplaces of the future: Safe, highly productive, smart and clean

Digital Transformation of Construction

• Automatic generation of daily tasks from daily optimized construction plans 
• Collaboration and autonomous operation of equipment on the workplace

“Visualization” of workplace data

“H”orizontal: connect digitized “V”s

Planning

Earth moving

Inspection

“V”ertical: contextually digitize CEs, labor, materials and earth into data

Construction 
equipment 
(CE)

Workers

Drones

Materials

Dump 
trucks

Fuel

ICT Construction

•  ICT-intensive construction 

& machines

• Visualization of progress
•  Utilization of 

topographical data

)
n
o
i
t
c
u
r
t
s
n
o
C

f
o

l
e
v
e
L
n
o
i
t
a
z
i
m

i
t
p
O

(
s
e
s
s
e
c
o
r
P

Introduction of advanced ICT-intensive models

Conventional 
construction

Products (Level of Automation and Autonomous Operation)

Level 1
Limited Operation 
Support

Level 2
Advanced Operation 
Support

Level 3
Advanced Solo 
Automation

Level 4
Advanced 
Collaborative 
Autonomous Operation

Level 5
Advanced Decision-
making Autonomous 
Operation

Level 5
Optimization 
of Construction

Level 4
Automation of 
Construction 
Planning

Level 3
3-Dimensional 
Construction 
Planning

Level 2
3-Dimensional 
Topo-
graphical 
Map

Level 1
3-Dimensional 
Design Data

20

Komatsu’s Growth Strategies 
 
 
 
Processes—Optimization Level of Construction
Since the launch of the SMARTCONSTRUCTION solution for construction workplaces in 2015, this solution has been introduced at an 
aggregate total of more than 8,700 sites in Japan (as of August 2019). Moreover, this solution led to a sharp increase in the digitization of 
processes through means such as condition surveys by drones. Going forward, we will link the 3D workplace information gained from 
digitized processes with our LANDLOG platform (product digitization) to promote the automation and optimization of entire workplaces. 
Komatsu has formulated a vision for the workplaces of the future. In these workplaces, soil quantities and other data collected at work-
places will be utilized to optimize construction plans through cloud computing to send work instructions to ICT-intensive equipment. This 
information will also be used to automatically issue instructions for all other areas of the construction projects, including ordering of addi-
tional construction materials and dump trucks, through the platform.

Products—Level of Automation and Autonomous Operation
At the workplaces of the future, all construction equipment will 
receive work instructions from the platform and then carry out these 
instructions autonomously while collaborating with other equipment 
at the workplace in order to realize safety along with high levels of 
productivity.
  To make these workplaces a reality, Komatsu will need to com-
plete the development of Retrofit Kit (provisional name), a product that 
will be designed to install ICT functionality into existing equipment and 
thereby increase the amount of ICT-intensive equipment in use at 
workplaces. At the same time, it will be crucial to enhance ICT-intensive 
equipment, specifically through increased automation and through 
autonomy achieved via communication and coordination among 
equipment. Komatsu is moving ahead with research and develop-
ment on sophisticated automation and autonomy technologies with 
an eye to the introduction of 5G and other ultrahigh-speed mobile 
communications systems and the utilization of high-precision global 
navigation satellite system technologies.

Collaborative Control at Workplaces
By installing digital technologies into all equipment, 
including conventional equipment already on the 
market, sophisticated ICT-intensive equipment 
will be able to function as “command towers,” 
facilitating communications between equipment as 
all equipment collaborates to carry out the work 
instructions issued by the digital platform.

Equipment with 
SMARTCONSTRUCTION 
Retrofit Kit (provisional name)

A demonstration showing a hydraulic excavator and a crawler dump truck, both 
completely unmanned, autonomously collaborating to excavate, convey via rotation, 
and load soil and then carry it to be expelled at a designated location.

Advanced 
ICT-intensive equipment

21

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate Profile2  Growth Strategies Based on Business Reforms 

In the construction, mining, and utility equipment business, in 

the rising trend toward decarbonization. Meanwhile, in emerging 

addition to engaging in the development of new products, produc-

countries and other growth markets, we will reinforce operation 

tion, and sales, Komatsu intends to strengthen its value chain busi-

systems in accordance with the different market environments 

ness, which utilizes Internet of Things (IoT) and artificial 

and structural changes of our regions of operation.

intelligence (AI) technologies. We will also seek to realize full 

In the industrial machinery and others business, we will work 

lifecycle support from our products, from when they are new to 

to generate synergy effects with the construction, mining, and 

when they are retired. In mining equipment operations, we will 

utility equipment business and develop new products. For the 

accelerate the integration and production of synergies with KMC 

semiconductor manufacturing industry, we will accelerate the 

while also seeking to improve the market position of our hard rock 

speed of our efforts to promote further growth by utilizing our 

mining business, which caters to non-ferrous mineral mines, amid 

core technologies.

Topic: Ongoing Promotion of “DANTOTSU No. 1 in Asia” through Growth Strategies

It is anticipated that, over the long term, the Asian region will grow to form 
one large economic sphere and that demand for construction and mining 
equipment will increase as such equipment becomes necessary for 
developing social infrastructure. The promotion of “DANTOTSU No. 1 in 
Asia” initiatives have once again been positioned as a priority, as was the 
case under the previous mid-term management plan. In these initiatives, 
we aim to elevate Komatsu’s strengths in this region to an unrivaled level.
  Komatsu established the Asia Development Center in Indonesia in 
October 2016 and then the Asia Training & Demonstration Center in 
Thailand in November of the same year. These facilities helped us form 
the necessary development and distributor networks for solidifying our 
operations in this region. Other strengths in this region include the strong 
reputation among customers for the quality and reliability of our products 
as well as the amount of Komatsu equipment (delivered units) operating in 
this region. By effectively utilizing these strengths, we will develop equipment with specifications that match the needs of the region while 
enhancing our lifecycle support, including support for rentals and used equipment, in order to heighten our presence in this market. In the 
future, we will look to grow operations in aggregate and cement, forestry, agriculture, and other market segments while promoting the 
introduction of SMARTCONSTRUCTION to create greater value.

Distributor training at Asia Training & Demonstration Center

3  Structural Reforms for Growth

Komatsu is moving ahead with Companywide structural reforms 

provide a solution to labor shortages as well as zero environmen-

driven by ICT and IoT. In addition, production divisions are seeking 

tal and workload impact plants. We also continue to advance 

to decrease CO2 emissions and increase the rate of renewable 

global human resource and diversity initiatives.

energy use by promoting next-generation connected plants that 

Topic: Connected Plants with Zero Impact on Environment and Workers

Under the previous mid-term management plan, Komatsu endeavored to create connected plants in which all processes, spanning from 
production to sales, were linked using IoT technologies and coordinated into cycles in real time. Through these activities, data from the 
machine tools and welding robots of Komatsu and of suppliers is being collected via the KOM-MICS to be used to track metrics and improve 
efficiency across the entire value chain.
  The new mid-term management plan calls on us to continue and build upon our connected plant activities while also beginning initiatives 
for realizing future plants that will address long-term social issues.
  For example, Komatsu seeks to address labor shortages through the extensive utilization of automated and unmanned production lines. 
One facet of these efforts is the Smart Line installed at Komatsu’s Oyama Plant (see page 34). We will also endeavor to automate quality 
management at all bases to augment our quality assurance system with digital quantitative inspections that are not dependent on human 
judgment.

In regard to the reduction of environmental impacts, Komatsu has set the targets of reducing CO2 emissions from production by 50% from 
2010’s level and of increasing the rate of renewable energy use to 50% by 2030 (see page 34). Meanwhile, new initiatives have been launched 
to use ICT to track data related to workplace environments and employee health.

22

Komatsu’s Growth Strategies 
 
DANTOTSU Value Underpinning Three Pillars of Growth Strategies

Komatsu is committed to further advancing and enhancing the DANTOTSU Product, DANTOTSU Service, and DANTOTSU Solution 
initiatives that have supported its growth thus far. At the same time, we will accelerate efforts to realize the safe, highly productive, 
smart, and clean workplaces of the future with customers. The resolution of ESG issues and improvement of earnings achieved 
through the creation of this customer value constitutes Komatsu’s DANTOTSU Value. We will strive for sustainable growth through link-
ing every workplace and generate value through DANTOTSU with our global teams, customers, distributors, partners and communities.

DANTOTSU Value (ESG solutions through the creation of customer value and improvement of earnings)

Workplaces of the future: Safe, highly productive, smart and clean

DANTOTSU Solution

Advancement of Construction 
Commitment to safety and productivity

DANTOTSU Service

Next-generation

e
u
l
a
V

Advancement of Machine Operations 
Commitment to "visualization" of machine 
operations

DANTOTSU Product

Advancement of Machines 
Commitment to high quality and high value

ICT-intensive
model

Electric shovel

Level enhancement
Speed acceleration

Enhancement

Conventional 
level and speed

Expansion of the value chain

Management Targets and Shareholder Return

The new mid-term management plan sets the targets of realizing the industry’s top level in terms of growth, profitability, efficiency, 
and financial position while also setting new management targets for ESG indices. As we prioritize investment in the three  
pillars of growth strategies, we will also continue to issue shareholder returns through stable dividends with a policy of targeting 
a consolidated payout ratio of 40% or higher. Key performance indicators (KPIs) had been defined that are linked to our growth 
strategies and the ESG issues we seek to resolve. By working toward the accomplishment of the targets for these KPIs, we aim to 
resolve ESG issues through growth strategies in our core business.

Index

Management Target

Growth

Profitability

Efficiency

• Sales growth rate

• Growth rate above the industry’s average

• Operating income ratio

• An industry’s top-level operating income ratio

•  ROE

• ROE of 10% or higher

Financial position

• Net debt-to-equity ratio

• Industry’s top-level financial position

Retail finance business

•  ROA
• Net debt-to-equity ratio

• ROA of 1.5%–2.0%
• 5.0 or under for net debt-to-equity ratio

(New) ESG

•  Reduction of  

environmental impact
•  Evaluation by external 

organizations

• Reduction of environmental impact
  CO2 emissions: Decrease by 50% in 2030 from 2010.
  Renewal energy use: Increase to 50% of total energy use in 2030.
• Evaluation by external organizations:  Selected for DJSI*1 (World & Asia Pacific) and CDP*2 A-list 

(Climate Changes and Water Risk)

Shareholder return

• Dividend payout ratio

(including stock buyback), while placing main priority on investment.

• Set the goal of a consolidated payout ratio of 40% or higher.

•  Keep a fair balance between investment for growth and shareholder return 

*1 Dow Jones Sustainability Indices: SRI indices operated by S&P Dow Jones Indices of the United States and RobecoSAM of Switzerland
*2 International non-profit organization promoting protection of water resources and forests by advocating the reduction of greenhouse gas emissions by companies and governments

23

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate ProfileESG Solutions through Three Pillars of Growth Strategies

Komatsu seeks to help resolve ESG issues by promoting the three pillars of growth strategies defined in the new mid-term 
management plan. We strive to realize a positive cycle of sustainable growth through improvements of earnings and resolutions 
to ESG issues. Our initiatives include reducing environmental impacts to combat climate change and supplying high-quality, 
high-performance products, services, and solutions ensuring safety. KPIs have been set to guide these initiatives solving 
ESG issues through our core business.

CSR Themes

ESG Solutions through Three Pillars of Growth Strategies

Relevant SDGs

Key Initiatives under New Mid-Term Management Plan

FY2021 KPIs

Reduction of CO2 emissions (in comparison to FY2010)

•  Reduction of CO2 emissions from product use (fuel-efficiency equipment, hybrid hydraulic excavator, rate of 

SMARTCONSTRUCTION use, enhancement of ICT-intensive construction, mine automation, and underground mining equipment)

16% reduction (in comparison to FY2010)

•  Reduction of CO2 emissions from production (plants with zero impact on environment and workers)

40% reduction (in comparison to FY2010)

Plants with zero impact on environment and workers

• Rate of renewable energy use (including purchase of renewable energy)

15%

Enhancing Quality of Life
—Providing Products  
Required by Society—

•  Provide products, service and solutions contributing to 

sustainable development of infrastructure, natural resources 
and circular environmental protection  
(remanufacturing and forestry).

•  Improve productivity, efficiency, safety and environmental 

impact (lower CO2 emissions and higher ratio of renewable 
energy use) through innovations, such as automation in the 
entire value chain.

•  Make commitment to DANTOTSU Value which will realize 
better Earth and future by means of technology and reliability 
(creation and maximization of customer value).

•  Develop a diverse workforce with a high level of 

productivity and technical skills.

Developing People

•  Strengthen and develop diverse and global-scope talent 

to help achieve sustainable workplaces.

•  Develop talent with cross-value chain capabilities.

Growing with Society

•  Offer resolutions for social issues through collaboration 

with stakeholders.

•  Act as a responsible corporate citizen ensuring corporate 

governance, compliance, and human rights.

24

• Work environment burden coefficient (particle matter density)

• Water consumption

• Spare parts sales

Value chain reforms and redefinition of the aftermarket business

• Reman component lifespan (compared to new components)

Assurance of mine operation safety and productivity

• AHS units’ population (promotion of mining platform business)

DANTOTSU Product, DANTOTSU Service, and DANTOTSU Solution

• ICT-intensive equipment introduced

• Sites adopting SMARTCONSTRUCTION

 3. Automation of utility equipment

 4. Enhancement of mining equipment and hard rock mining businesses

Agricultural solutions and smart forestry

• Creation of construction equipment demand in agricultural field

•  Smart forestry projects

IoT and ICT work reforms

30% reduction (in comparison to FY2018)

40% reduction (in comparison to FY2010)

11% increase

16,000 workhours (80% of new components)

380 (aggregate)

1,590 units (per year)

4,850 (per year)

 Development of technology for automated forklifts

 Expansion of product series

 Japan: Expand lineup of agricultural loaders

Indonesia: Increase number of users of agricultural  

techniques employing agricultural bulldozers

50

Improvement of global surveys and indexes

Total workhours of less than 2,100; introduction of  

telework system (Japan)

Training hours and number of participants

Shifting of human resources to projects and improvement 

activities; globalization of organizations on by-function basis

Introduction

 (1) 12.5%, (2) 10.0%, and (3) 5.0%

• Automation, autonomous operation, electrification, and remote-controlling of equipment

 1. Automation of construction equipment

Test introduction of hydraulic excavators for automated loading

 2. Automation, autonomous operation, and remote operation of mining equipment

 Entry into mining bulldozer market

•  Sales in KOM-MICS platform business (visualization of production equipment operation)

1,900 units (including for internal use)

Development of a diverse workforce with a high level of productivity and technical skills

• Enhancing employee engagement

• Work process reforms through expansion of diverse and flexible workstyles

•  Promotion of KOMATSU Way (global dissemination of KOMATSU Way)

Strengthening and development of diverse and global-scope talent to help achieve sustainable workplaces

• Revision of role of Japan in global management

• Foundations for global measures (systems, frameworks)

•  Empowerment of female employees ((1) non-consolidated ratio of female employees, (2) non-consolidated ratio of female 

managers, (3) consolidated ratio of female managers (Japan))

•  Rate of employment of people with disabilities (comply with requirements in Japan)

 Above 2.3% (legally mandated rate)

•  Support for regional human resource development for job creation (regional human resource development with Cummins Inc.) 

 Chile, Australia, South Africa, others

•  Cultivation of SMARTCONSTRUCTION consultants (capable of proposing solutions using ICT to improve productivity 

430 (aggregate)

Development of talent with cross-value chain capabilities

and safety throughout construction workplaces)

Resolutions to social issues through collaboration with stakeholders

• Promotion of industry-government-academia collaboration as well as of collaboration with customers

Promotion of Brand Management and activities creating 

value for customers

•  Shareholders and individual investors (shareholder meetings, shareholder factory tours, individual investor meetings)

Number of meetings held

• Institutional investors (ESG meetings)

• Communities (business site fairs)

•  Employees (meetings)

Number of meetings held

Number of fairs held

Number of meetings held

Action as a responsible corporate citizen addressing corporate governance, compliance, and human rights

•  Occupational health and safety, support for establishing environmental and safety systems at suppliers, response to 

Japan’s Corporate Governance Code (corporate governance reports), evaluations of effectiveness of Board of Directors, 

internal control, and internal audits

Ongoing improvements made in reflection of relevant laws 

and regulations and social expectations

Komatsu’s Growth StrategiesCSR Themes

ESG Solutions through Three Pillars of Growth Strategies

Relevant SDGs

Key Initiatives under New Mid-Term Management Plan

FY2021 KPIs

Komatsu has continued to act in accordance with a basic policy of advancing CSR activities through its core business. These activities have 
been concentrated on three CSR themes selected by identifying priority issues from the social issues that are important to both the business 
and stakeholders of Komatsu. Furthermore, Komatsu has linked its activities to five goals from among the 17 United Nations Sustainable 
Development Goals that are particularly relevant to Komatsu’s business.

Enhancing Quality of Life

—Providing Products  

Required by Society—

•  Provide products, service and solutions contributing to 

sustainable development of infrastructure, natural resources 

and circular environmental protection  

(remanufacturing and forestry).

•  Improve productivity, efficiency, safety and environmental 

impact (lower CO2 emissions and higher ratio of renewable 

energy use) through innovations, such as automation in the 

entire value chain.

•  Make commitment to DANTOTSU Value which will realize 

better Earth and future by means of technology and reliability 

(creation and maximization of customer value).

Developing People

•  Strengthen and develop diverse and global-scope talent 

•  Develop a diverse workforce with a high level of 

productivity and technical skills.

to help achieve sustainable workplaces.

•  Develop talent with cross-value chain capabilities.

Growing with Society

•  Offer resolutions for social issues through collaboration 

with stakeholders.

•  Act as a responsible corporate citizen ensuring corporate 

governance, compliance, and human rights.

Reduction of CO2 emissions (in comparison to FY2010)

•  Reduction of CO2 emissions from product use (fuel-efficiency equipment, hybrid hydraulic excavator, rate of 

SMARTCONSTRUCTION use, enhancement of ICT-intensive construction, mine automation, and underground mining equipment)

16% reduction (in comparison to FY2010)

•  Reduction of CO2 emissions from production (plants with zero impact on environment and workers)

40% reduction (in comparison to FY2010)

Plants with zero impact on environment and workers

• Rate of renewable energy use (including purchase of renewable energy)

15%

• Work environment burden coefficient (particle matter density)

• Water consumption

Value chain reforms and redefinition of the aftermarket business

• Spare parts sales

• Reman component lifespan (compared to new components)

Assurance of mine operation safety and productivity

• AHS units’ population (promotion of mining platform business)

DANTOTSU Product, DANTOTSU Service, and DANTOTSU Solution

• ICT-intensive equipment introduced

• Sites adopting SMARTCONSTRUCTION

30% reduction (in comparison to FY2018)

40% reduction (in comparison to FY2010)

11% increase

16,000 workhours (80% of new components)

380 (aggregate)

1,590 units (per year)

4,850 (per year)

• Automation, autonomous operation, electrification, and remote-controlling of equipment

 1. Automation of construction equipment

Test introduction of hydraulic excavators for automated loading

 2. Automation, autonomous operation, and remote operation of mining equipment

 Entry into mining bulldozer market

 3. Automation of utility equipment

 4. Enhancement of mining equipment and hard rock mining businesses

Agricultural solutions and smart forestry

• Creation of construction equipment demand in agricultural field

•  Smart forestry projects

IoT and ICT work reforms

 Development of technology for automated forklifts

 Expansion of product series

 Japan: Expand lineup of agricultural loaders
Indonesia: Increase number of users of agricultural  
techniques employing agricultural bulldozers

50

•  Sales in KOM-MICS platform business (visualization of production equipment operation)

1,900 units (including for internal use)

Development of a diverse workforce with a high level of productivity and technical skills

• Enhancing employee engagement

• Work process reforms through expansion of diverse and flexible workstyles

•  Promotion of KOMATSU Way (global dissemination of KOMATSU Way)

Strengthening and development of diverse and global-scope talent to help achieve sustainable workplaces

• Revision of role of Japan in global management

• Foundations for global measures (systems, frameworks)

•  Empowerment of female employees ((1) non-consolidated ratio of female employees, (2) non-consolidated ratio of female 

managers, (3) consolidated ratio of female managers (Japan))

Improvement of global surveys and indexes

Total workhours of less than 2,100; introduction of  
telework system (Japan)

Training hours and number of participants

Shifting of human resources to projects and improvement 
activities; globalization of organizations on by-function basis

Introduction

 (1) 12.5%, (2) 10.0%, and (3) 5.0%

•  Rate of employment of people with disabilities (comply with requirements in Japan)

 Above 2.3% (legally mandated rate)

•  Support for regional human resource development for job creation (regional human resource development with Cummins Inc.) 

 Chile, Australia, South Africa, others

Development of talent with cross-value chain capabilities

•  Cultivation of SMARTCONSTRUCTION consultants (capable of proposing solutions using ICT to improve productivity 

and safety throughout construction workplaces)

Resolutions to social issues through collaboration with stakeholders

430 (aggregate)

• Promotion of industry-government-academia collaboration as well as of collaboration with customers

Promotion of Brand Management and activities creating 
value for customers

•  Shareholders and individual investors (shareholder meetings, shareholder factory tours, individual investor meetings)

Number of meetings held

• Institutional investors (ESG meetings)

• Communities (business site fairs)

•  Employees (meetings)

Number of meetings held

Number of fairs held

Number of meetings held

Action as a responsible corporate citizen addressing corporate governance, compliance, and human rights

•  Occupational health and safety, support for establishing environmental and safety systems at suppliers, response to 

Japan’s Corporate Governance Code (corporate governance reports), evaluations of effectiveness of Board of Directors, 
internal control, and internal audits

Ongoing improvements made in reflection of relevant laws 
and regulations and social expectations

25

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate ProfileMessage from CFO

To strive for the sustainable increase of our 
corporate value, we are building a sound 
financial position and strengthen our 
competitiveness, which are resilient to 
changes in the external environment and 
market demand fluctuations.

Takeshi Horikoshi
Executive Officer and CFO

Our management principle is to maximize corporate value, as we are committed to Quality and Reliability. We believe the 

maximization of our corporate value should result from balanced dialogues with an extensive range of stakeholders, from 

customers, distributors, suppliers, business partners and communities to employees, shareholders and investors. 

Society

Stakeholders

Distributors

Suppliers

Employees

Customers

Shareholders

Investors and 
Analysts

Mass media

Communities

To strive for the sustainable increase of our corporate value, 

we are building a sound financial position and strengthen our 

competitiveness, which are resilient to changes in the external 

environment and market demand fluctuations. To maximize growth 

and profits, our accounting and finance departments play the 

responsible roles of developing business plans, managing business 

performance and studying indices and methods thereof, as well 

as setting up investment decision-making criteria and making 

judgement on investment projects. They also strive to engage in a 

well-balanced allocation of our funds to 1) investment for growth, 

2) improvement of the balance sheet (maintaining financial 

soundness), and 3) shareholder return. In the following pages, 

I am going to explain our efforts according to the items upheld as 

the management targets in our new mid-term management plan. 

26

Investment

(Growth strategies)

• Sales growth rate
• Operating income ratio
• ROI

ROE

Improvement 
of the balance 
sheet

(Maintaining 
financial soundness) 

Shareholder 
return 

• Net debt-to-equity ratio 

• Consolidated payout ratio

Komatsu’s Growth StrategiesGrowth  

Sales growth rate
We believe it is important for us to achieve sustainable growth staying free from demand changes in spite of the fact that the construction 

and mining equipment business is highly volatile. Having designated sales growth rate as a management index, we have set the target to 

achieve a higher rate than the industry’s average. 

Selective focus
Since the start of the 2000s, we have promoted selective focus on business, allocating and shifting management resources, mainly to the 

construction, mining and utility equipment business, the retail finance business for our customers, and the industrial machinery business, 

the initial business of Komatsu, which we expect to generate synergy with the construction, mining and utility equipment business. 

  Under the new mid-term management plan, we are going to place priority on allocating management resources to the three pillars of 

growth strategies, 1) value creation by means of innovation, 2) growth strategies based on business reforms, and 3) structural reforms for 

growth. In this way we will work to achieve growth above the industry’s average. 

M&A
By positioning M&A as one of the means of growth, we have actively engaged in M&As under the policy of selective focus. Examples 

include Partek Forest AB (currently, Komatsu Forest AB) in 2004, NIPPEI TOYAMA Corporation (currently, Komatsu NTC Ltd.) in 2008, 

and Joy Global Inc. (currently, Komatsu Mining Corp. or “KMC” hereafter) in 2017. When we consider M&A, in addition to the importance 

on our business strategies, we emphasize ROI (Return on Investment) being above WACC (Weighted Average Cost of Capital) as one of 

our decision-making criteria. Even after closing the acquisitions, we regularly monitor their contributions to improving our group-wide 

corporate value as we compare ROI and WACC of the acquired companies, and check on synergy effects on consolidated business results. 

We believe M&A will remain an important means of growth strategies of our core businesses in the new mid-term management plan. 

Net Sales and Operating Income Ratio

(Billions of yen) 

■ Domestic construction, Mining and Utility equipment   ■ Overseas Construction, Mining and Utility equipment 
■ Industrial machinery and others   ■ Retail finance   ■ Electronics   ■ Operating income ratio (right scale)
(%)

6.5

7.7

7.0

5.2

4.2

2.1

4.5

3.9

4.2

3.2

2.7

1.6

1.8

3,000

2,000

1,000

0

14.8

12.9

10.1

7.1

7.5

12.9

12.1

12.3

12.2

11.2

11.2

9.7

14.6

15.0

10.7

10.0

2.5

1.6

2.6

2.3

0.4

–1.3

4.7

5.0

0.0

–5.0

–10.0

1985

1986 1987 1988

1989

1990

1991

1992

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018 (FY)

Business 
strategies

Construction equipment 
and industrial machinery

Mid-term 
Management Plan

Structural 
reforms

Diversification

Selective focus (DANTOTSU Product → DANTOTSU Service → DANTOTSU Solution)

3G ((G)97, (G)2000)

G to the 
21st

Move the 
World

Global Teamwork

Together We Innovate  
GEMBA World Wide

1st structural reforms

2nd structural 
reforms

Note:  Concerning the figures for the fiscal year ended March 31. 2002 and earlier, Komatsu Electronic metals Co., Ltd. and its subsidiaries and outdoor power equipment (OPE) of Komatsu 

Zenoah Co. and its subsidiaries engaging in the OPE business were not reclassified as discontinued operations resulting from the sale thereof.

27

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate ProfileMessage from CFO

Profitability  

Operating income ratio
It is important for us as a leader of the industry to maintain and improve selling prices and continuously reduce production and fixed costs. 

As the operating income ratio reflects those efforts comprehensively, we believe it is an important index which evaluates the value of our 

corporate existence. As the management target for our operating income ratio, we will aim at the industry’s top level.

Cost control
While making investment needed for growth, we have thoroughly ensured the unfailing reduction of costs simultaneously, thereby work-

ing to secure profitability (separation of costs from growth). To build a financial position capable of weathering drastic market changes, we 

will continue to thoroughly control fixed costs. 

Fixed Costs

(Billions of yen)

600

300

0

Acquisition of Joy Global Inc.

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019
(projection)

(FY)

Note: Amounts for performance from FY2009–FY2018 have been translated based on the foreign exchange rates in the projection for FY2019 performance (JPY105.0 = USD1, etc.).

Decision-making of investment 
While seeding steadily for future growth, such as investment and R&D in growth areas, we will shift investment from conventional areas 

to growth areas, thereby working to suppress the increase of fixed costs. Concerning specific investment projects, we make careful 

decisions after considering payback periods in our Strategy Review Committee and Steering Committee. Based on these efforts, we are 

working to achieve growth and improve profitability above the industry’s average.

Investments in Production facilities and others and Depreciation

■ Construction, mining, and utility equipment   ■ Industrial machinery and others 
■ Depreciation (right scale)
(Billions of yen)

(Billions of yen) 

150

55.3

63.9

100

50

0

51.8

54.5

48.7

63.9

49.9

79.8

43.6

67.8

50.2

66.1

52.6

49.2

60.1

56.8

52.7

56.5

60.0

90.0

57.7

67.6

60

40

20

0

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019
(projection)

(FY)

Note: Excludes investments in rental assets

R&D Expenses

(Billions of yen) 

100

3.2

2.7

2.8

46.4

49.0

54.8

■ Construction, mining, and utility equipment   ■ Industrial machinery and others   ■ Ratio of R&D expenses to net sales (right scale)

3.2

60.8

3.3

64.4

3.6

70.7

3.8

3.9

70.7

70.5

2.9

73.6

2.7

73.4

3.1

82.0

(%)

4.0

0

–4.0

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019
(projection)

(FY)

50

0

28

Komatsu’s Growth StrategiesEfficiency  

ROE (Return on Equity) is a general index, covering profitability, asset efficiency and financial leverage. Thus, we monitor it as one of our 

management index while continuously keeping close attention to cost of shareholders’ equity. 

  We estimate that our cost of equity is around 8% on a global basis. Thus, we have set up an ROE of 10% or higher as the management 

target. To expand equity spread (ROE – cost of shareholders’ equity), we will work to both improve ROE and reduce cost of shareholders’ equity.

  To promote sustainable improvement of ROE, as I have already mentioned, we will work to improve profitability by giving weight to 

growth. Concerning asset efficiency, we apply ROIC (Return on Invested Capital) to internal control. To control working capital appropriately 

in response to the volatility of market demand, we periodically monitor the cash conversion cycle of working capital through ROIC, for which 

invested capital in the ROIC formula is defined by the corresponding working capital plus tangible fixed assets. Meanwhile, for suppliers, we 

conduct early payment in line with the Future-oriented Trade Practices required by the Japanese government. For employees, we return as a 

business results-linked bonus. In this manner, we are working to improve ROE and vitalize employees’ motivation at the same time. 

  For shareholders and investors, we are working to become a company, which they can invest in at ease, by improving IR programs and 

information disclosure. We are also working to reduce cost of shareholders’ equity through a positive cycle of solving ESG issues and 

improving and stabilizing earnings in our core businesses, as we strengthen our governance in compliance with Japan’s corporate gover-

nance code, and provide high-quality, high-efficiency products, services and solutions, reducing  environmental impact and ensuring safety.

ROE

Profitability

Separation of costs from growth

ROE

(%)

20.0

Thorough control of fixed costs

17.2

17.3

Efficiency

Fixed assets: 
Assessment of investment

Outstanding days of working capital 
(overdue receivables and 
slow-moving inventory)

To set up the guidelines for financial 
indexes which subsidiaries should achieve. 

Financial 
leverage

To optimize funding on a 
consolidated basis

To manage net debt-to-equity ratio by 
considering business characteristics

14.7

12.4

11.5

10.6

9.0

12.1

7.3

15.0

10.0

5.0

0

4.1

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

(FY)

  Concerning cross-shareholdings, unless they are necessary due to business relations or collaboration with Komatsu, under the policy 

of not owning stocks of listed companies in light of avoiding the risk of stock price fluctuation as well as ensuring the efficiency of assets, 

we had sold all concerned stocks by the end of FY2017 (ended March 31, 2018). 

Cross-Shareholdings (Non-Consolidated)

(Number of holdings)

34

33

40

30

20

10

0

19

15

12

11

9

7

5

2008

2009

2010

2011

2012

2013

2014

2015

2016

0

2017
(March 31, 2018)

(FY)

29

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate ProfileMessage from CFO

Financial Position  

Monitoring of net debt-to-equity ratio
We believe it is important to maintain a sound financial position in order for us to achieve sustainable growth, being free from changes in 

market demand. Taking into account of business characteristics of retail finance and future investment opportunities, we monitor net 

debt-to-equity ratio as an index of soundness. 

Interest-Bearing Debt and Net Debt-to-Equity Ratio

(Billions of yen) 

■ excl. Retail finance business   ■ Retail finance business 
■ Net debt-to-equity ratio (consolidated) (right scale)

0.60

0.50

0.56

0.49

0.37

0.32

0.23

0.18

0.40

0.43

2,000

1,500

1,000

500

0

(Times)

0.9

0.6

0.3

0

–0.3

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

(FY)

Optimization of funding on a consolidated basis 
To optimize funding on a group-wide basis and reduce foreign exchange risks by matching assets and liabilities in each currency, we have 

built a funding operation by region and maintain the policy of local funding. Equipped with a local funding function, each regional headquarter 

company advances funds to Komatsu Group companies regardless of business segment in the corresponding region mainly through the 

cash management system (CMS) for the region. Furthermore, through the global CMS, we are making efforts for funding efficiency on a 

consolidated basis, as we complement funding means in each region. 

  Concerning each business base of KMC which became a wholly owned subsidiary in FY2017, we have been integrating them into the 

CMS in each region. We will continue efforts to enhance asset efficiency on a consolidated basis into the future. 

Improvement of financial positions of subsidiaries
We have set up the guidelines for subsidiaries to achieve their financial indexes. Having set up those, specifically, concerning soundness, 

safety and the ability to fulfill obligations, we strive to maintain and improve their financial position. 

  Concerning the debt of subsidiaries, we set the upper limit for each subsidiary. By doing so, we can not only help them improve their 

balance sheets but also have established an operational system which monitors soundness of their balance sheets through the trends of 

debt and takes necessary action promptly. 

Retail Finance Business  

Segmentation of the retail finance business
Our retail finance business, which handles financial products for customers to purchase our products, is responsible for promoting sales 

of construction and mining equipment by placing importance on efficiency and soundness in operation (management targets in the new 

mid-term management plan: 1.5%–2.0% for ROA and 5 or under for net debt-to-equity ratio). In FY2016, we created the retail finance 

business as an independent business segment, ensuring transparency of profitability and financial conditions.

Risk management of the retail finance business
In an effort to reduce risks in the retail finance business, we diversify portfolios, match the interest rates and periods of lending and fund-

ing, and match the currencies of lending and funding.

In addition, we also work to safekeep our credits by taking advantage of our strengths, for example, by using KOMTRAX (Komatsu 

Machine Tracking System), installed in our construction equipment as a standard feature, for credit management (monitoring on the 

location and operating conditions of construction equipment).

30

Komatsu’s Growth Strategies 
Total Assets and ROA of Retail Finance Business

■ Japan   ■ North America   ■ Europe   ■ China   ■ Oceania   ■ Others   ■ ROA (right scale)

(Billions of yen) 

900

600

300

0

2.0

0.9

2.9

2.5

2.5

2.4

2.0

2.2

1.9

2009

2010

2011

2012

2013

2014

2015

0.7

2016

2017

2018

(FY)

(%)

3.5

3.0

2.5

2.0

1.5

1.0

0.5

0

Shareholder Return  

Concerning cash dividends, we have the policy of continuing stable payment of dividends after comprehensively considering consolidated 

business results and reviewing future investment plans, cash flows and the like. Specifically, we have the policy of maintaining a consolidated 

payout ratio of 40% or higher. Concerning stock buyback, we plan to do so timely and flexibly in response to market and financial conditions. 

  Looking ahead, we will promote efforts to achieve management targets of the new mid-term management plan and maximize our 

corporate value, as we play the roles of accounting and finance departments. 

Cash Flows

(Billions of yen)

400

200

0

–200

–400

■ Net cash provided by operating activities   ■ Net cash used in investing activities   ■ Free cash flow

109.1

61.8

82.6

151.9

161.8

170.9

122.8

–18.9

15.3

–229.3

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

(FY)

Cash Dividends per Share

(Yen)

120

60

0

Stock buyback of approx. ¥30.0 billion 

conducted in FY2008, FY2011, and FY2014 

in addition to dividend payments

38

42

48

16

110

110

84

58

58

58

58

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

Dividend policy

Consolidated 
payout ratio
(Total return ratio)

38.0%*

24.4%

20%–40%

24.2% 
(42.2%)

* Excluding structural reform expenses

36.2%

34.7%

30%–50%

35.8% 
(55.2%)

40%–60%

2019
(projection)

(FY)

40%~

39.8%

48.2%

40.3%

40.5%

48.3%

31

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate ProfileEnvironmental Issues

A step ahead of its peers in environmental preservation activities, Komatsu has continued to address environmental, social,  

and governance (ESG) issues through its business activities. The Company’s new Mid-Term Management Plan—DANTOTSU 

Value – FORWARD Together for Sustainable Growth—calls upon us to supply high-quality, high-performance products, 
services, and solutions that are designed for reduced environmental impacts, particularly in relation to climate change, 

and for safety. These efforts are to further us toward the realization of a sustainable society.

Priority Issues  

With the increasing frequency of abnormal weather events, 

In its capacity as the operator of a global business, Komatsu is 

climate change is having an ever-greater impact on our lives. 

poised to help combat climate change by supplying the world 

The adoption of the Paris Agreement sparked a large global move-

with low-carbon products, services, and solutions that contribute 

ment toward the realization of a low-carbon society. In recognition 

to reduced CO2 emissions during use and, of course, by cutting 

of this issue, Komatsu put forth the bold target of halving its CO2 

the emissions from its own production activities.

emissions by 2030.

Construction Equipment Lifecycle Spanning from Production to Disposal

2030 Targets

Procurement

Manufacturing

Sales / 
After-sales 
Services

Use

Recovery / 
Disassembly

•  CO2 emissions from production: 

50% reduction (from 2010)

•  CO2 emissions from product use: 

50% reduction (from 2010)

•  Rate of renewable energy use: 

Approx. 2% of total lifecycle 

Approx. 90% of total lifecycle 

50%

CO2 emitted during production

CO2 emitted during use

  Komatsu is working to reduce the CO2 emitted during the use 

In addition to combating climate change, the focus of the 

of its construction equipment through the development of fuel-

initiatives described thus far, we believe that the effective use of 

efficient products, such as those using high-efficiency engines 

resources is another important task needing to be addressed in 

and hybrid systems. We are also going further by taking part in 

order to realize a sustainable society. On this front, we are 

initiatives for addressing CO2 emissions throughout work sites by 

expanding our “Reman” business in which we remanufacture 

automating sites or using autonomous operation to increase 

used engines, transmissions, and other key components so that 

construction efficiency. Another angle through which we are 

they can be reborn with the same quality as new products and 

combating climate change with innovations is the development 

then sold on the market. In FY2018, the scale of the “Reman” 

of electric construction equipment.

business was more than four times larger than in FY2004, 

  At production sites, we are looking to lower CO2 emissions by 

demonstrating its increased contributions to the establishment of 

reducing energy consumption. These efforts are taking the forms 

a sound material-cycle society. Targets for 2030 for reductions to 

of improvements to the efficiency of individual pieces of 

waste and water use have been set, and we are promoting the 

equipment and the utilization of IoT technologies to heighten the 

effective use of these resources to accomplish these targets. 

overall efficiency of production lines and entire factories. In 

In regard to biodiversity, the Declaration of Biodiversity by Komatsu 

addition, we are pursuing increases in efficiency throughout 

was unveiled in 2011. Guided by this declaration, each operating 

production processes, including at suppliers. Renewable energy 

site chooses one biodiversity theme to address, with examples 

has also been positioned as an important tool for cutting CO2 

of themes including conservation activities targeting woodland 

emissions. We have therefore set the target of increasing the 

areas, waterfronts, or rare animals. These sites are advancing 

rate of renewable energy use to 50% by 2030.

initiatives pertaining to their themes both inside and outside of 

  The Komatsu Earth Environment Charter, established in 1992, 

the premises through collaboration with local community 

defines four environmental issues to be addressed in our 

members and organizations.

efforts to preserve the global environment: 1) climate change; 

  Going forward, Komatsu will continue to use products and 

2) establishment of a sound material-cycle society; 3) conservation 

solutions with superior environmental performance realized 

of air, water, and other environments as well as management of 

through cutting-edge technologies while innovating its production 

chemical substances; and 4) biodiversity.

sites to enrich our lives today and help realize a sustainable 

society to be passed on to the future generations of tomorrow.

32

ESG Issues 
 
Environmental Initiatives  

1  Initiatives for Products and Services
Approximately 90% of the CO2 emitted over the course of the construction equipment lifecycles occurs during use. For this reason, 

Komatsu is working to reduce the CO2 emitted from its products as a result of use. Through our three-step approach of focusing on 

DANTOTSU Product, DANTOTSU Service, and DANTOTSU Solution, we are targeting a reduction in CO2 from product use of 50% from 

2010’s level by 2030.

Three-Step Approach toward Reducing CO2 Emissions from Product Use

STEP
1

Reduce CO2 Emissions through DANTOTSU Product
By delivering hybrid and electric equipment and other sophisticated products with exceptional fuel efficiency, we aim to 

reduce CO2 emissions from product use.

• Research and Development of Electric Mini Excavator
Komatsu’s Electric Mini Excavator was developed with a view to the future. 
This excavator was first exhibited at bauma 2019, an international construction 
equipment trade show held in Munich, Germany. Built upon the technologies 
cultivated through the creation of hybrid construction equipment and battery-
powered forklifts, the miniature excavator is equipped with a newly developed 
charger and high-voltage transformer, which enables it to achieve excavating 
capacity equivalent to that of engine-powered excavators with the same output. 
Moreover, emissions are zero and noise pollution is greatly reduced, making 
this excavator friendly both toward the environment and people. These features 
will no doubt prove to be valuable in construction projects at hospitals, schools 
and in residential areas, where it was previously necessary to take steps to 
mitigate exhaust and noise pollution, in addition to tunnels, which could fill with 
exhaust gas. We are currently testing the excavator at actual construction sites 
with the aim of realizing a swift market launch.

Electric Mini Excavator exhibited at bauma 2019

STEP
2

STEP
3

Reduce CO2 Emissions through DANTOTSU Service
Komatsu is pursuing reduction in CO2 emissions by using next-generation KOMTRAX systems and Internet of Things 

technologies to track equipment operating conditions in order to realize increased work efficiency.

Reduce CO2 Emissions throughout Construction Projects with DANTOTSU Solution
Through the provision of ICT equipment and optimal solutions for customers’ operations, Komatsu aims to realize 

improvements in on-site construction methods and thereby reduce CO2 emissions.

Reduction of CO2 Emissions 
from Product Use

Basic unit
by 2030

–50%

(vs. 2010)

Targets for CO2 Reductions from Product Use

(%)

100

50

0

100

12% 
reduction

50% 
reduction

2010

2018

2030

CO2 Reduction Measures
•  Product improvements (fuel 

efficiency, etc.)

•  Construction method 

improvements 

•  Development of electric and 

hybrid equipment

33

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate ProfileEnvironmental Issues

2  Initiatives for Production
Komatsu is endeavoring to reduce CO2 emissions, waste production, and water use in its production activities. In regard to CO2  

emissions, the Company aims to accomplish the following targets by 2030.

1. Reduce CO2 per unit of production at major production sites worldwide by 50% (in comparison with 2010)

2. Source 50% of the electricity used at major production sites worldwide from renewable energy

Reduction of CO2 
Emissions from 
Production

Basic unit
by 2030

–50%

(vs. 2010, 

integrated global target)

Targets for CO2 Reductions from Production

(%)

100

50

0

100

20% 
reduction

50% 
reduction

2010

2018

2030

CO2 Reduction Measures
•  Energy conservation

•  Renewable energy 

(in-house generation)

•  Purchase of renewable 

energy

Production Activity Energy Conservation Initiatives

In January 2019, the Smart Line developed together with Group company Komatsu NTC 
Ltd. was installed at the Oyama Plant for use in major engine component machining 
processes. The Smart Line comprises six horizontal machining centers, a gantry convey-
ance system equipped with inspection functions, a submerged high-pressure washing 
machine, and a vacuum oven. The specifications of this line are being improved to ensure 
that each piece of equipment is able to deliver the best possible performance in its 
respective process. In addition, optimal design and control are employed to supply the 
drive systems of coolant pumps, hydraulic pumps, and other equipment with power in 
the necessary amounts at the necessary times. The line has thereby been able to 
achieve an 80% reduction in energy consumption compared to the previous line.
  The Smart Line was first installed at the Oyama Plant. Going forward, we intend to 
introduce such lines at other plants that perform machining.

Expansion of Renewable Energy Use

In response to a request from the Thailand Board of Investment to take part in an  
energy conservation project,* Bangkok Komatsu Co., Ltd., a Group company in Thailand, 
commenced the installation of solar roofs. The first phase of the installation plan entailed 
the building of a solar roof on the company’s manufacturing plant. This roof generated 
690 MWh of solar energy in FY2017.  The amount generated in FY2018 was 885 MWh, 
which contributed to a year-on-year increase in renewable energy generated of approxi-
mately 30% and accounted for 13.7% of power consumption at the factory. Bangkok 
Komatsu plans to install solar roofs on its assembly plant and casting plant going forward.

*  Project that allows for a tax deduction equivalent to 50% of the cost of introducing a solar system should  

certification be received

Solar roof installed in FY2018

34

ESG Issues3  Initiatives with Suppliers
Komatsu views its suppliers as important partners that support its 

manufacturing activities by enabling it to procure materials, parts, 

components, and other articles. As we seek to build mutual trust  

and mutually beneficial win-win relationships, we are advancing 

the following initiatives together with suppliers.

•  Implementation of Komatsu’s Green Procurement Principles

•  Assistance for developing of environmental management  

systems at suppliers

•  Support for reducing environmental impacts at suppliers

Support for Reducing Environmental Impacts at Suppliers

Komatsu continues to advance the energy conservation activities it launched at its 
operating sites in 2011 while retooling these activities with the aim of reducing CO2 
emissions at suppliers. These activities target 50% reductions in energy use through 
product reforms. In addition, the Company is pursuing reduction in water use by suppli-
ers. As one facet of these activities, we have been visiting selected suppliers offering 
advice on better water use since FY2017.

FY2018 water risk assessment at Midori-kai member company

4  Biodiversity Preservation
With the establishment of the Declaration of Biodiversity by Komatsu and the Biodiversity Guideline in January 2011, Komatsu business units 

worldwide began activities designed to preserve biodiversity. Komatsu is becoming directly involved in the preservation of biodiversity and 

at the same time expanding its “one-site, one-theme activities” to raise employees’ awareness of the need to preserve local ecosystems.

Activities at Komatsu do Brasil

Located in Suzano, in the state of São Paulo, Brazil, Komatsu do Brasil Ltda. (KDB) is 
situated on an expansive site covered in forests that house a great variety of wildlife. A 
survey conducted in 2013 found that the site of KDB was located in part of the Atlantic 
Forest, and that the site was home to approximately 70 different species of fauna and 
82 different species of flora. Among this rich variety of fauna and flora was the endan-
gered and rare species pau-brasil (Paubrasilia echinata), a tree that is emblematic of 
Brazil. Going forward, KDB plans to expand the greenery around its facility while taking 
into account the ideal conditions for fauna and flora that inhabit the area. In addition, 
employees and members of their families take part in tree planting activities to raise 
their environmental awareness; adult fruit trees and saplings are donated to city offices; 
and other environmental education activities are conducted by KDB both inside and 
outside of its facility.

Pau-brasil tree registered as an endangered species

Green-billed toucan (Ramphastos dicolorus) living in greenery 
area of Komatsu do Brasil Ltda.

35

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate ProfileBusiness Risks

Komatsu operates on a global scale with development, production, sales and other bases established around the world. 

Komatsu has identified the following as its current primary business risks. (Any forward-looking statements included in the 

descriptions below are based on current Komatsu’s judgement as of June, 2019.)

the effects of short-term foreign currency exchange rate fluctua-

tions. Despite Komatsu’s efforts, if the foreign currency exchange 

rates fluctuate beyond Komatsu’s expectations, Komatsu’s results 

of operations may be adversely affected.

3  Fluctuations in financial markets
While Komatsu is currently improving the efficiency of its asset 

management, its aggregate short- and long-term interest-bearing 

debt was ¥930.7 billion as of March 31, 2019. Although Komatsu 

has strived to reduce the effect of interest rate fluctuations using 

various measures, including procuring funds at fixed interest 

rates, an increase in interest rates may increase Komatsu’s inter-

est expenses and thereby adversely affect Komatsu’s results of 

operations. In addition, fluctuations in the financial markets, such 

as fluctuations in the fair value of marketable securities and inter-

est rates, may also increase the unfunded obligation portion of 

Komatsu’s pension plans or pension liabilities, which may result in 

an increase in pension expenses. Such an increase in interest 

expenses and pension expenses may adversely affect Komatsu’s 

results of operations and financial condition.

4   Laws and regulations of different countries
Komatsu is subject to relevant regulations and approval proce-

dures in the countries in which it operates. If any new laws and 

regulations or amendments to existing laws and regulations relat-

ing to customs duties, currency restrictions and other legal 

requirements are implemented in the countries where Komatsu 

operates, Komatsu may incur expenses in order to comply with 

such laws and regulations or its development, production, sales 

and service operations may be affected adversely by them. With 

respect to transfer pricing between Komatsu and its affiliated 

companies, Komatsu is careful to comply with applicable taxation 

laws of Japan and the concerned foreign governments. 

Nevertheless, it is possible that Komatsu may be viewed by the 

concerned tax authorities as having used inappropriate pricing. 

Furthermore, if intergovernmental negotiations were to fail, 

Komatsu may be charged with double or additional taxation. 

When facing such an unexpected situation, Komatsu may experi-

ence an unfavorable impact on its business results.

1  Economic and market conditions
The business environment in which Komatsu operates and the 

market demand for its products may change substantially as a 

result of economic and market conditions, political and social 

circumstances, competitive conditions, or the like, which differ 

from region to region. In economically developed countries in 

which Komatsu operates, Komatsu’s business is generally 

affected by cyclical changes in the economies of such regions. 

Therefore, factors which are beyond Komatsu’s control, such as 

levels of housing starts, industrial production, public investments 

in infrastructure development and private-sector capital outlays, 

may affect demand for Komatsu’s products. In newly developing 

countries in which Komatsu operates, Komatsu constantly pays 

attention to the changes in demand for its products. However, 

these economies are impacted by a number of unstable factors, 

such as sudden changes of commodity prices and in the value of 

currencies and thus, changes in these factors could adversely 

affect Komatsu’s business results. Furthermore, when economic 

and/or market conditions change more drastically than expected, 

Komatsu may also experience, among other things, fewer orders 

of its products, an increase in cancellation of orders by customers 

and a delay in the collection of receivables.

  These changes in the business environment in which Komatsu 

operates may lead to a decline in sales, and inefficient inventory 

levels and/or production capacities, thereby causing Komatsu to 

record lower profitability and incur additional expenses and 

losses. As a result, Komatsu’s results of operations may be 

adversely affected.

2   Foreign currency exchange rate fluctuations
A substantial portion of Komatsu’s overseas sales is affected by 

foreign currency exchange rate fluctuations. In general, an appre-

ciation of the Japanese yen against another currency would 

adversely affect Komatsu’s results of operations, while a depre-

ciation of the Japanese yen against another currency would have 

a favorable impact thereon. In addition, foreign currency exchange 

rate fluctuations may also affect the comparative prices between 

products sold by Komatsu and products sold by its foreign com-

petitors in the same market, as well as the cost of materials used 

in the production of such products. Komatsu strives to alleviate 

the effect of such foreign currency exchange rate fluctuations by 

locating its production bases globally and engaging in production 

locally. Komatsu also engages in hedging activities to minimize 

36

ESG Issues5  Environmental laws and regulations
Komatsu’s products and business operations are required to meet 

increasingly stringent environmental laws and regulations in the 

numerous countries in which Komatsu operates. To this end, 

Komatsu expends a significant share of its management 

resources, such as research and development expenses, to 

comply with environmental and other related regulations. If 

Komatsu is required to incur additional expenses and make addi-

tional capital investments due to revised environmental regula-

tions adopted in the future, or if its development, production, 

sales and service operations are adversely affected by such 

revised regulations, Komatsu may experience an unfavorable 

impact on its business results.

6  Product and quality liability
While Komatsu endeavors to sustain and improve the quality and 

reliability of its operations and products based on stringent stan-

dards established internally, Komatsu may face product and qual-

ity liability claims including recalls or become exposed to other 

liabilities due to unexpected defect in its products or systems or 

accidents. If the costs for addressing such claims or other liabili-

ties are not covered by Komatsu’s existing insurance policies or 

other protective means, such claims may adversely affect its 

financial condition.

7   Alliances, collaborations, mergers and  

acquisitions, etc.

Komatsu has entered into and implemented alliances, collabora-

tions, mergers and acquisitions, etc. with various business part-

ners to reinforce its international competitiveness. Through such 

arrangements, Komatsu is working to improve and expand its 

product development, production, sales and service capabilities 

as well as its solutions business. However, Komatsu’s failure to 

attain expected results or the termination of such alliances or 

collaborative relationships may adversely affect Komatsu’s results 

of operations.

8   Procurement, production and other matters
Komatsu’s procurement of parts and materials for its products is 

exposed to fluctuations in commodity and energy prices. Price 

increases in commodities, such as steel materials, as well as 

energies, such as crude oil and electricity, may increase the pro-

duction cost of Komatsu’s products. In addition, a shortage of 

product parts and materials, bankruptcies of suppliers or produc-

tion discontinuation by suppliers of products used by Komatsu 

may make it difficult for Komatsu to engage in the timely procure-

ment of parts and materials and manufacture of its products, 

thereby lowering Komatsu’s production efficiency. With respect to 

an increase in the cost of production as mainly affected by an 

increase in the cost of materials, Komatsu mainly strives to 

reduce costs and make price adjustments of its products. 

Komatsu also strives to minimize the effects of possible procure-

ment or manufacturing issues by promoting closer collaboration 

among its related business divisions. However, if the increase in 

commodity and energy prices were to exceed Komatsu’s expec-

tations or a prolonged shortage of materials and parts were to 

occur, Komatsu’s results of operations may be adversely affected.

9   Information security, intellectual property  

and other matters

Komatsu may obtain confidential information concerning its cus-

tomers and individuals in the normal course of its business. 

Komatsu also holds confidential business and technological infor-

mation. Komatsu safeguards such confidential information with 

the utmost care. To forestall unauthorized access by means of 

cyber-attacks, tampering, destruction, leakage and losses, 

Komatsu employs appropriate safety measures, including imple-

menting technological safety measures and strengthening its 

information management capabilities. However, when a leak or 

loss of confidential information concerning customers and indi-

viduals occurs, Komatsu may become liable for damages, or its 

reputation or its customers’ confidence in Komatsu may be 

adversely affected. In addition, if Komatsu’s confidential business 

and technological information were leaked or lost, or misused by 

a third party, or Komatsu’s intellectual properties were infringed 

upon by a third party, or Komatsu were held liable for infringing on 

a third party’s intellectual property rights, Komatsu’s business 

results may be adversely affected.

10   Natural calamities, wars, terrorism, accidents 

and other matters

If natural disasters (such as earthquakes, tsunamis and floods), 

epidemics, radioactive contamination, wars, terrorist acts, riots, 

accidents (such as fires and explosions), unforeseeable criticism 

or interference by third parties or computer virus infections were 

to occur in the regions in which Komatsu operates, Komatsu may 

incur extensive damage to one or more of its facilities that then 

could not become fully operational within a short period of time. 

Even if Komatsu’s operations were not directly harmed by such 

events, confusion in logistic and supply networks, shortages in 

the supply of electric power, gas and other utilities, telecommuni-

cation problems and/or problems of supplier’s production may 

continue for a long period of time. Accordingly, if delays or disrup-

tion in the procurement of materials and parts, or the production 

and sales of Komatsu’s products and services, or deterioration of 

the capital-raising environment or other adverse developments 

were to take place as a result of such events, Komatsu’s business 

results may be adversely affected.

37

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate ProfileHuman Rights Policy

Komatsu established its Human Rights Policy in September 2019, thereby declaring its commitment to promoting respect for 

human rights in line with internationally accepted standards. Through human rights due diligence based on the United Nations 

Guiding Principles on Business and Human Rights, we will implement measures for preventing or mitigating negative impacts on 

human rights. In addition, frameworks will be put in place to allow for corrective measures to be instituted should it be found 

that the Company was directly or indirectly involved in activities that had a negative impact on human rights.

Human Rights Policy

1  Respect for Human Rights
The KOMATSU Way describes the values that all officers and employees in the Komatsu Group, including those at top 

management level, should inherit in a lasting way. To implement the KOMATSU Way, it is necessary that we act responsibly 

in accordance with the expectations of society.

  Komatsu believes that it is essential to ensure that respect for human rights is firmly embedded within our company and 

therefore applies the human rights policy to Komatsu’s worldwide operations to conduct its business.  

  This policy is formulated based on international human rights principles encompassed by the Universal Declaration of Human 

Rights. In addition to promoting business activities in line with this philosophy, Komatsu promotes activities that respect 

human rights such as the prevention of child labor and forced labor and the elimination of excessive working hours, the prevention 

of discrimination and harassment, the right to freedom of association, the right to collective bargaining, minimum wage, 

health & safety, etc., in accordance with the “United Nations (UN) Guiding Principles on Business and Human Rights” and the 

“ILO Core Labour Standards”.

  Komatsu Group will comply with the laws and regulations of all countries where it conducts its business activities. Where 

established international human rights norm exists as well as national laws, we will follow the higher standard; where they are 

in conflict and will seek ways to respect internationally recognized human rights to the greatest extent possible.

2  Stakeholder Engagement
When we talk about “stakeholders”, we refer collectively to all parties that are affected by our business activities. Stakeholders 

include customers, shareholders, investors, distributors, suppliers, local communities and employees.

  We will consult with independent external knowledge on human rights issues and respect dialogue and discussions with internal 

and external stakeholders to understand human rights related issues. We will regularly and publicly communicate our activities on 

human rights based on this policy through our reports and/or Group website.

3  Local Communities
Companies cannot continue to exist without maintaining good harmony with the local community. Komatsu wishes to be the 

most transparent company which actively seeks harmonious balance of interests with the local communities through close 

communication and contributes to the local communities as a valued corporate citizen.

4  Human Rights Issues (Assessment and Due Diligence)
In our effort to apply the major principles for protecting human rights, we conduct human rights risk assessments for our existing 

and new construction/mining equipment and forestry machinery businesses worldwide with the help of external experts. 

In addition to risk assessments, we will conduct CSR procurement assessments for suppliers and promote CSR procurement 

through improvement activities based on the results of the assessments.

38

ESG Issues5  Guidance for employees, distributors and suppliers
In order to ensure the effectiveness of this policy, we will conduct appropriate training and activities to raise awareness in 

employees throughout the Group.  We will also expect and encourage our distributors and suppliers to comply with this policy 

in their own operations.

6  Remedy
We have established and maintained a Global Compliance Hotline at its headquarters to take reports relating to non-compliance, 

including regarding human rights issues and make this Hotline number known to all Komatsu Group Members. Any employee 

who believes a conflict arises between this policy and the laws, customs or practices of the place where he or she works, or 

who has questions about this policy or would like to confidentially report a potential violation of this policy, should raise those 

questions and concerns with the Hotline anonymously. In addition to the Hotline for Komatsu Group Members, anyone other 

than Komatsu Group Members who become aware of any circumstance or action that violates or appears to violate this policy 

or applicable law with respect to human rights, can file a report anonymously. They can contact us at https://home.komatsu/en/

inquiry/ or call at +81-3-5561-4711.

Human Rights Training and Awareness-raising  

Recognizing it is important for all employees to correctly understand and adhere to the Human Rights Policy, Komatsu will conduct ongoing 

activities to raise awareness along with human rights training such as human rights e-learning program to be instituted in FY2019.

In addition, we publish the monthly Compliance Newsletter to further contribute to awareness-raising in employees. This newsletter 

contains articles explaining important legal regulations, highlighting the lessons to be learned from episodes at other companies, and 

describing comprehensive principles in business today with regards to human rights, prevention of harassment, traffic rules, etc.

Future Human Rights Initiatives  

Komatsu has established the CSR Committee on Human Rights, which comprises the President and CEO as well as the heads of 

relevant divisions and departments (Construction Equipment Marketing Division, Mining Business Division, Production Division, 

Procurement Division, Human Resources Department, and legal affairs, risk management, compliance and CSR promotion divisions). 

This committee will serve as a forum for in-depth understanding of human rights issues.

  Going forward, the CSR Committee on Human Rights will endeavor to identify priority issues and lay out clear policies for addressing 

individual issues. In addition, concrete implementation plans will be established for implementing to these issues in actual business practices.

39

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate Profile 
Social Contribution Activities

Komatsu recognizes that social contributions to the communities in which it conducts its business activities are an important 

corporate responsibility. Komatsu defines the social contribution activities as activities related to its three CSR themes that are 

not directly aimed at generating earnings. Based on this definition, we seek to contribute to society in a manner that leverages 

the strengths of our core business.

Social Contribution Activities in FY2018  

The following chart shows expenditures for social contribution activities by Komatsu Group aggregated based on six general categories.

Academic and 
Industry-Academia Collaborations

16%

Culture & Sports   23%

Disaster Relief   8%

FY2018 Social 
Contribution Expenditures
(Consolidated)

¥1,981million

Human Resource Development

28%

Local Community Support

23%

Environment

2%

Type of Social Contribution Expenditure

Cash contributions 

Employee dispatchment 
and time contributions 

¥528 million

¥445 million

Expense related to 
providing own facilities 
for public use
¥352 million

Expense related to events 
for the community 

Total 

¥656 million

¥1,981 million

South Africa: Education Program Instituted through Collaboration with Cummins  

Technical Education for Communities (TEC) is a program designed 

  The companies that have 

to provide students majoring in mechanical and/or electrical engi-

been playing a major role in 

neering with a curriculum of technical and practical vocational training. 

promoting TEC in South Africa 

This program is implemented by leveraging the strong partnership 

are Cummins Africa, Cummins 

between Cummins Inc., a U.S. engine manufacturer, and Komatsu.

Middle East FZE, and Komatsu 

In May 2018, we started implementing a three-year curriculum 

Africa Holdings (Pty) Ltd. 

at Sedibeng TVET College in Johannesburg, South Africa, accept-

In providing this curriculum, 

ing 31 students into this program. In this curriculum, students 

these companies worked to 

learn how to maintain engines and operate construction and 

dispatch dedicated instructors; 

Students of Sedibeng TVET College and 
President Ohashi of Komatsu (current 
Chairman)

mining equipment.

provide educational materials; and support the creation of the 

  Through the TEC program, students acquire knowledge that is 

training curriculum. Since the launch of the curriculum, the 

useful for practical application, which increases their ability to 

companies have been providing ongoing, finely tuned support for 

access job opportunities with favorable conditions. Also, in the 

the entire program.

long term, the students are expected to play an active part in local 

  Moving forward, Komatsu will build upon its collaboration with 

companies and thereby contribute to the local economy.

Cummins and promote the operation of TEC programs globally.

40

ESG Issues 
 
 
United States: A Partnership to Bring Back Forests  

In April 2019, Komatsu announced that it will be involved in a forest restoration project at the site of a 

closed mine in the Appalachian region of the U.S.

  Partnering with Green Forests Work (GFW), a nonprofit organization specializing in mine reclama-

tion and greenification techniques that utilize the benefits of forests, Komatsu embarked on a three-

year project through which it plans to restore 1,000 acres (4 square kilometers) of West Virginia’s 

Monongahela National Forest by 2021. For this project, we will be supported by the U.S. Department 

of Agriculture and Forest Service.

In this project, Komatsu will offer support for land reformation and sapling purchases, rent equipment, 

and provide employee volunteers for tree planting activities. We will also work to spread sustainable 

mine reclamation techniques that are friendly toward forests and other vegetation.

More than one billion people directly depend on forests for their 
livelihood. And the rest of the world’s population relies on forests for a 
variety of economic, social and environmental benefits. 
  “These forests provide all of our recreation, all of our value to why 
we live here,” said Shanda Minney, executive director of the Appalachian 
Stewardship Foundation and a resident of West Virginia in the Appalachian 
region of the eastern United States. “It makes a huge difference to 
our quality of life as well as the environmental sustainability of the land 
around us.”
  Minney’s foundation works to protect and restore natural forested 
environments in Appalachia, an area impacted significantly by the 
long-term mining of natural resources. One of her partners in this 
effort is Dr. Christopher Barton, founder of Green Forests Work, a 
non-profit organization dedicated to proper mine reclamation methods 
and the reforesting of formerly mined lands.
  “What we were seeing in the Appalachian region was a shift in land 
use and the elimination of these vital forests,” Barton said. “What was 
predominantly a forested environment prior to mining was being 
reclaimed as grasslands because it was the only thing that grew in 
the tightly compacted land required for mine closure. And as time 
went on the amount of that grassland got larger and larger. We got to 
the point where, looking at Google Earth, you can see these huge 
footprints of former forest land where trees no longer grow.”
  Since the organization was founded in 2009, Green Forests Work 
(GFW) and its volunteers have planted millions of trees to restore more 
than 4,000 acres of formerly mined land in Appalachia. Now, through 
a partnership with Komatsu, GFW is on track to restore an additional 
1,000 acres in West Virginia’s Monongahela National Forest by 2021.
  “Our equipment digs the earth and it’s part of our job to make sure 
that we’re good stewards of that earth and doing things that are 
helping our local communities,” said Rod Schrader, chairman & CEO—
Komatsu Americas Corp.
  Schrader and the leaders of Komatsu’s North American subsidiaries 
joined GFW, the Appalachian Stewardship Foundation, the U.S. Forest 
Service and others this May to plant thousands of trees as part of the 
restoration efforts in the Monongahela. Using Komatsu excavators 
and bulldozers, the land is first prepped for planting by ripping up the 
tightly compacted soil left from outdated mine reclamation methods. 
GFW advocates for a more natural approach to mine closure—one that 
accounts for erosion concerns while still allowing natural forested 
environments to thrive for generations to come. 
  “The fact that we make equipment that mined the resource out of 
the ground and now we can be a part of making sure it’s restored to 

Former mine site that was inhospitable to 
trees in 2009 (top) and same site after 
forest restoration activities by GFW with 
75% tree survival rate seven years later in 
2017 (bottom)

its natural habitat, also with our equipment, is very exciting,” Schrader 
said. “It’s part of our job to make sure that we are good stewards of 
the earth and doing things that are helping our local communities.”
  Komatsu’s partnership with GFW includes equipment loans, em ployee 
volunteers to plant, money to cover the costs of site preparation and tree 
seedlings, and shared advocacy of the need for mine reclamation 
methods that allow growth of natural vegetation and forests.
  “With Komatsu’s support, we’re taking what we’ve done here in 
Appalachia and hopefully moving it to other parts of the world,” Barton 
said. “We see this as an opportunity for doing the same type of 
engagement with local communities on a global perspective.”
  An added benefit to local communities is the creation of vital new 
jobs, tied to the reforestation efforts. 
  “Our idea was to create what we called a regenerative economy,” 
Barton said. “To regenerate the forest, hire local people to run equip-
ment to do site preparation, hire local people to collect seed and to 
plant the trees … We work to put all that money right back into these 
areas that were impacted.” 
  “Willing partners are necessary to make the impact required”, 
Minney said. “There’s an endless need and that need can’t be met by 
any one group on their own. Partnerships are critical to bringing all of 
the resources and all of the money in to do this important work.”
  With the power of Komatsu and our industry partners behind 
reforestation efforts, the opportunity to affect positive change grows 
exponentially. 
  “I think this is a great example of a major effort Komatsu is making 
to contribute to the community and to the planet,” said Jeffrey 
Dawes, president & CEO—Komatsu Mining Corp. “The concept to be 
working in reforestation is great but we needed a catalyst. We needed 
someone to help us join. Green Forests Work has the ideas and the 
know how. We’ve got the resources and we’ve got the intention. So 
we’re a great match to get this done.”
  John Fiedler, president—Hensley Industries, Inc., who was with 
Dawes and Schrader at the May planting, agreed wholeheartedly.
  “Komatsu stepping up and 
saying this is something that’s 
important, to be conscious of the 
environment and give back, is 
great,” Fiedler said. “I think us 
contributing will make a big 
difference.”

Tree planting event for employee partici-
pants in Monongahela National Forest 
(May 2019, approx. 1,500 trees planted)

41

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate Profile 
Corporate Governance

Basic Stance on Corporate Governance

To become a company which enjoys more trust from shareholders and all other stakeholders, the Company is working to 

strengthen corporate governance, improve management efficiency, advocate corporate ethics and ensure sound management 

on a group-wide basis. To further improve the transparency of management for its shareholders and investors, the Company 

discloses information in a fair and timely manner and actively engages in investor relations’ activities by holding meetings with 

shareholders and investors.

Corporate Governance Framework  

At the Company, the Board of Directors is positioned as the core 

Company has separated management decision making and 

of corporate governance, and to improve the effectiveness of 

supervisory functions from executive functions to the extent 

discussions at meetings of the Board of Directors, the Company 

permitted by laws and regulations, and while appointing both 

has worked to put in place a system to ensure thorough discus-

Outside Directors and Outside Audit & Supervisory Board 

sions of important management matters and prompt decision 

Members, limits the Board of Directors to a small number 

making, and reform their operational aspect. Having introduced 

of members.

the Executive Officer (Shikko Yakuin) System in 1999, the 

Corporate Governance of the Company (As of June 30, 2019)

General Meeting of Shareholders

Elect / Discharge

Elect / Discharge

Elect / Discharge

Audit & Supervisory Board
(Standing 2 / Outside 3)

Collaboration

Audit

Office of 
Corporate 
Auditors’ Staff

Advise / 
Suggest

Board of Directors
(Standing 5 / Outside 3)

International Advisory Board

Audit

Elect / Discharge / Supervise

Report / Submission

Audit reports

Recommend

Recommend

Accounting Auditors
(Audit corporation)

Human Resource Advisory 
Committee 

Compensation Advisory 
Committee 

Internal Auditing 
Dept.

Executive Functions

President and CEO

Strategy Review Committee

Internal audit

Komatsu Group’s Global Operations
Executive Officers and Global Officers 62

• Japan 36
• Global 26 (including 18 foreign nationals)

Major Committees
Product Safety Committee
Compliance Committee
Risk Management Committee
Export Control Committee
Information Security Committee
Earth Environment Committee
CSR Committee
Disclosure Committee

Collaboration

Decide on the details of the items including election and discharge / Confirm suitability or independency of the Accounting Auditors

Recommend

Audit reports

42

ESG IssuesComposition of the Board of Directors  

The Company holds Board of Directors’ meetings periodically at 

  To promote efficient management of the Board of Directors, 

least once every month. The Board of Directors deliberates and 

the Company has established a Strategy Review Committee 

makes resolutions on important matters, determines manage-

consisting of Senior Executive Officers and senior managers. 

ment policies of Komatsu, and rigorously controls and supervises 

Based on the reviews of the Committee, Executive Officers and 

the execution of duties by all members of the executive manage-

senior managers execute their duties within the authority delegated 

ment team including Representative Directors. Of the eight (8) 

by the Board of Directors.

Directors on the Board, three (3) are Outside Directors to ensure 

transparent and objective management. 

Directors’ Execution of Duties  

In FY2018, the Board of Directors met 15 times. The Board made 

and the Company has adopted a process of raising important 

decisions on important management matters based on the 

matters for discussion and decision-making on predetermined 

Standards for Matters to be Referred to a Meeting of the Board of 

days over two meetings of the Board of Directors.

Directors, and reported on business execution. Business execu-

  The Board of Directors also receives a monthly report from 

tion reports cover virtually 100% of businesses on a consolidated 

the President regarding recent important matters and topics, 

net sales basis. Even extremely small-scale businesses are 

such as safety, compliance, and risk. The CFO also reports each 

reported at a meeting of the Board of Directors, mainly with 

month on the status of sales, profits and losses, orders received, 

respect to safety, compliance, and risk. Sufficient time is secured 

and borrowings.

to ensure full discussions at a meeting of the Board of Directors 

Human Resource Advisory Committee  

The Human Resource Advisory Committee, consisting of three (3) 

Outside Directors (one of them as Committee Chairperson), 

Members of the Human Resource Advisory Committee

Chairperson of the Board and President, discusses appointment 

Chairperson:  Masayuki Oku

and discharge of senior management officers including President 

Members: 

 Mitoji Yabunaka, Makoto Kigawa, 

(CEO), and reports the results to the Board of Directors. Based on 

Tetsuji Ohashi, Hiroyuki Ogawa

the report, the Board of Directors discusses and decides appoint-

ments of the candidates for directors and Audit & Supervisory 

Board Members as well as appointments and discharges of 

executive and other officers. 

Compensation Advisory Committee  

In an effort to maintain an objective and transparent remuneration 

system, the policy and levels of remuneration for Directors and 

Members of the Compensation Advisory Committee

Audit & Supervisory Board Members of the Company are deliber-

Chairperson:  Tsuguoki Fujinuma

ated by the Compensation Advisory Committee, which consists 

Members: 

 Hirohide Yamaguchi, Eiko Shinotsuka, 

of four (4) external members (one (1) outside expert, two (2) 

Masayuki Oku, Tetsuji Ohashi

Outside Audit & Supervisory Board Members and one (1) Outside 

Director) and one (1) internal member. Taking its reports and rec-

ommendations into consideration, the remuneration for Directors 

is determined by the Board of Directors, and the remuneration for 

Audit & Supervisory Board Members is determined by discus-

sions by the Audit & Supervisory Board Members, respectively, 

within the range previously determined by resolution of the 

General Meeting of Shareholders. 

43

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate ProfileCorporate Governance

Corporate Governance Reforms  

The Company has proceeded to implement reforms to its corpo-

execution of duties. As a means to supplement executive func-

rate governance system in order to ensure effective and adequate 

tions, the Company established the International Advisory Board 

performance of matters related to decision making, management 

(IAB) in 1995. Through the IAB, the Company aims to secure 

and supervision, such as separation of corporate management 

objective advice and suggestions from experts from Japan and 

from business execution, enhancement of corporate manage-

abroad about how to function as a global company by exchanging 

ment decision making by the Board of Directors, strict manage-

opinions and holding discussions. Going forward, the Company 

ment and supervision of business execution, measures 

will pursue increases to the effectiveness of the Board of 

undertaken by Outside Directors to improve transparency and 

Directors while appointing Outside Directors to ensure transpar-

objectivity of management, and measures undertaken by the 

ency and soundness and promoting openness and accountability 

Audit & Supervisory Board to appropriately audit Directors’ 

in management.

Board of 
Directors

28 members
(0 Outside Directors)

Audit & 
Supervisory Board

3 members (1 Outside 
Audit & Supervisory 
Board Member)

Other 
organizations 
and systems

1999:
8 members
(1 Outside Director)

2003:
8 members
(2 Outside Directors)

2005:
10 members
(3 Outside Directors)

2017:
8 members
(3 Outside Directors)

Audit & Supervisory Board (1994)

1994: 
4 (2 Outside Audit & Supervisory Board Members)

2006: 
5 (3 Outside Audit & Supervisory Board Members)

Executive Officer System (1999)

Compensation Advisory Committee (1999) 4 outside members, 1 standing member

Global officers (2016)

Human Resource Advisory Committee (2015) 
3 outside members, 2 standing members

International Advisory Board (1995) 3–4 domestic and overseas experts

Hitech & Innovation International 
Advisory Board (2015) 4–6 overseas experts

Compliance Committee (2001) Members of senior management and labor representatives

44

ESG IssuesDirectors  

3

7

1

6

2

8

4

5

Chairman of the Board and 
Representative Director

1  Tetsuji Ohashi

President and Representative Director, 
and CEO

2  Hiroyuki Ogawa

Apr. 1977  Joined the Company

Apr. 1985  Joined the Company

Director and Senior Executive Officer

Director and Senior Executive Officer

3  Masayuki Moriyama

4  Kiyoshi Mizuhara

Area of responsibility: 
President of Mining Business Division

Area of responsibility: 
President of Construction Equipment Marketing Division

Apr. 1982  Joined the Company

Apr. 1983  Joined the Company

 Product Control Section, Planning & 
Coordination Department of Awazu Plant

Oct. 1998   General Manager of Planning & 

Cooperation Department of Awazu Plant, 
Production Division

Oct. 2001   Plant Manager of Moka Plant, Production 

Division

Jan. 2004   President and Chief Operating Officer 

Apr. 2007 

(COO), Komatsu America Corp. (until Mar. 
2007)
 Took office as Executive Officer of the 
Company
 President of Production Division
 Took office as Senior Executive Officer

Apr. 2008 
Jun. 2009   Took office as Director and Senior 

Apr. 2012 

Apr. 2013 

Apr. 2019 

Executive Officer
 Took office as Director and Senior 
Executive Officer
 Took office as President and 
Representative Director, and CEO
 Took office as Chairperson of the Board 
and Representative Director (current)

Director and 
Senior Executive Officer

5  Kuniko Urano

Area of responsibility: 
Supervising Human Resources & Education, Safety & 
Health Care, Corporate Communications, and CSR

Apr. 1979  Joined the Company

Apr. 2005 

Apr. 2010 

 Education Section, Human Resources 
Department
 General Manager of Logistics Planning 
Department, Production Division
 General Manager of Corporate 
Communications Department

Apr. 2011  Took office as Executive Officer
Apr. 2014 

 General Manager of Human Resources 
Department
 Took office as Senior Executive Officer
 Took office as Director and Senior 
Executive Officer (current)

Apr. 2016 
Jun. 2018  

Apr. 2004 

 Production Engineering Section, 
Production Engineering Department of 
Kawasaki Plant
 Plant Manager of Chattanooga 
Manufacturing Operation, Komatsu 
America Corp. (until Mar. 2007)
 General Manager of Planning & 
Coordination Department of Osaka Plant, 
Production Division
Apr. 2010  Took office as Executive Officer

Apr. 2007 

Apr. 2013 

Apr. 2014 

 Plant Manager of Ibaraki Plant, Production 
Division
 President of Procurement Division, 
Production Division
 Representative of All Indonesia Operations
 Chairperson of PT Komatsu Marketing & 
Support Indonesia (until March 2016)

Apr. 2015  Took office as Senior Executive Officer
 Took office as President of Production 
Apr. 2016 
Division

Apr. 2018  Took office as Senior Executive Officer
Jun. 2018  Director and Senior Executive Officer
Apr. 2019 

 Took office as President and 
Representative Director and CEO (current)

Apr. 2014 

Apr. 2015 
Apr. 2017 

Apr. 2018 
Jun. 2019 

 Technology Management Department, 
Vehicle Development Center of Kawasaki 
Plant

Mar. 2000  Komatsu America Corp. (until March 2003)
Apr. 2010 

 Took office as Executive Officer of the 
Company
 General Manager of Construction 
Equipment Technical Center 1, 
Development Division
 President and Chief Operating Officer 
(COO) of Komatsu America Corp.
 Took office as Senior Executive Officer
 President of Mining Business Division 
(current)
 Took office as Senior Executive Officer
 Took office as Director and Senior 
Executive Officer (current)

 General Sales Department, Export Sales 
Division

Sep. 1988   Komatsu Dresser Company (currently 

Komatsu America Corp.) (until Mar. 1993)

Mar. 1997   Joined Komatsu Hanomag GmbH 

Apr. 2008 

(currently Komatsu Germany GmbH) (until 
Mar. 2003)
 General Manager of Business Control 
Department, Construction & Mining 
Equipment Marketing Division
 General Manager of Construction 
Equipment Corporate Planning 
Department, Construction & Mining 
Equipment Marketing Division
Apr. 2013  Took office as Executive Officer

Apr. 2011 

 Representative of All India Operations
President of Komatsu India Pvt. Ltd.

Apr. 2017  Took office as Senior Executive Officer
 President of Construction Equipment 
Marketing Division (current)
Apr. 2019  Took office as Senior Executive Officer
Jun. 2019 

 Took office as Director and Senior 
Executive Officer (current)

Outside Director

6  Masayuki Oku

Outside Director

7  Mitoji Yabunaka

Outside Director

8  Makoto Kigawa

Apr. 1969 

 Joined the Ministry of Foreign Affair 
hereinafter “MOFA”

Jan. 2008   Took office as Vice-Minister for Foreign 

Affairs

Aug. 2010   Took office as Adviser to Ministry of 

Jun. 2014 

Foreign Affair
 Took office as Director of the Company 
(current)

Apr. 1968 

 Joined The Sumitomo Bank, Ltd. (currently 
Sumitomo Mitsui Banking Corporation, 
hereinafter the “Bank”)
Jun. 1994   Took office as Director of the Bank
Nov. 1998   Took office as Managing Director of the 

Jan. 2001 

Apr. 2001 

Bank
 Took office as Representative Director and 
Senior Managing Director of the Bank
 Took office as Representative Director and 
Senior Managing Director of Sumitomo 
Mitsui Banking Corporation (hereinafter 
“SMBC”)

Dec. 2002   Took office as Representative Director and 

Senior Managing Director of Sumitomo 
Mitsui Financial Group, Inc. (hereinafter 
“SMFG”)

Jun. 2003   Took office as Representative Director and 

Deputy President of SMBC

Jun. 2005   Took office as Chairman of the Board and 

Representative Director of SMFG
 Took office as Representative Director and 
President of SMBC
Apr. 2011  Retired from SMBC

Jun. 2014 

Apr. 2017 
Jun. 2017 

 Took office as Chairman of the Board and 
Director of SMFG 
 Took office as Director of the Company 
(current)
 Took office as Director of SMFG
 Took office as Honorary Advisor of SMFG 
(current)

Apr. 1973   Joined The Fuji Bank, Limited (currently 

Mizuho Bank, Ltd.)

Apr. 2004   Took office as Managing Director, Chief 
Risk Officer / Head of Risk Management 
Group, and Chief Human Resources 
Officer / Head of Human Resources Group 
of Mizuho Corporate Bank, Ltd. (currently 
Mizuho Bank, Ltd.)

Mar. 2005   Retired from Mizuho Corporate Bank, Ltd.
Apr. 2005   Joined Yamato Transport Co., Ltd. (currently 

Yamato Holdings Co., Ltd.)

Jun. 2005   Took office as Managing Director of Yamato 

Transport Co., Ltd. (currently Yamato 
Holdings Co., Ltd.)

Nov. 2005   Took office as Representative Managing 

Director of Yamato Holdings Co., Ltd.

Apr. 2006   Took office as Representative Director and 

Managing Executive Officer of Yamato 
Holdings Co., Ltd.

Jun. 2006   Took office as Representative Director and 

Senior Managing Executive Officer of 
Yamato Holdings Co., Ltd.

Mar. 2007   Took office as Representative Director and 
Executive Officer of Yamato Holdings Co., 
Ltd.
 Took office as Representative Director, 
President and Executive Officer of Yamato 
Transport Co., Ltd.
 Took office as Representative Director, 
President and Executive Officer of Yamato 
Holdings Co., Ltd.

Apr. 2011 

Apr. 2015   Took office as Chairman of the Board and 

Representative Director of Yamato 
Holdings Co., Ltd.

Jun. 2016   Took office as Director of the Company 

(current)

Apr. 2018   Took office as Director and Chairman of 

Yamato Holdings Co., Ltd.

Jun. 2019   Special Advisor of Yamato Holdings Co., Ltd. 

(current)

(as of June 30, 2019) 

45

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate Profile 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate Governance

Audit & Supervisory Board  

Standing Audit & 
Supervisory Board Member

Kosuke Yamane

Standing Audit & 
Supervisory Board Member

Hironobu Matsuo

Apr. 1981  Joined the Company

Apr. 1982  Joined the Company

Accounting Section, Administration Department of Awazu Plant

Accounting Section, Administration Department of Osaka Plant

Aug. 1991  Touche Ross & Co, UK (until July 1992)
Mar. 1999   Financial Officer, Komatsu Asia & Pacific Pte Ltd. 

Apr. 2003 

(until March 2003)
 General Manager of Corporate Communications & Investor 
Relations Department of the Company
 General Manager of Corporate Communications Department

Apr. 2004 
Jan. 2006  General Manager of Finance & Treasury Department
Apr. 2008  General Manager of e-KOMATSU Technical Center
Apr. 2011  Took office as Executive Officer

Jun. 2016 

President of Information Strategy Division
 Took office as Standing Audit & Supervisory Board Member 
(current)

Dec. 1992   Hanomag AG (currently Komatsu Germany GmbH) 

(until Oct. 1995)

Oct. 1995   Komatsu Baumaschinen Deutschland GmbH (until Jul. 1997)
Jan. 2006  Vice President of Komatsu (China) Ltd. (until Apr. 2008)
Apr. 2008 

 General Manager of Corporate Controlling Department of the 
Company

Jun. 2012  General Manager of Internal Auditing Department
Apr. 2013  Took office as Executive Officer
Jun. 2017 

 Took office as Standing Audit & Supervisory Board Member 
(current)

Outside Audit & 
Supervisory Board Member

Hirohide Yamaguchi

Outside Audit & 
Supervisory Board Member

Eiko Shinotsuka

Outside Audit & 
Supervisory Board Member

Kotaro Ohno

Apr. 1974  Joined the Bank of Japan
Oct. 2008  Took office as Deputy Governor of Bank of Japan
Mar. 2013  Retired from Bank of Japan
Jul. 2013 

 Took office as Chairman of the Advisory Board of Nikko Financial 
Intelligence, Inc. (currently Nikko Research Center, Inc.) 
(current)
 Took office as Audit & Supervisory Board Member of the 
Company (current)

Jun. 2014 

Apr. 1993  Took office as Professor at Ochanomizu University
Apr. 2008 

 Took office as Professor emeritus at Ochanomizu University 
(current)
 Took office as Audit & Supervisory Board Member of the 
Company (current)

Jun. 2015 

Apr. 1976  Appointed as Prosecutor
Jul. 2009  Took office as Vice-Minister of Justice
Jul. 2012 

Jul. 2014 

 Took office as Superintending Prosecutor of Tokyo High Public 
Prosecutors Office
 Took office as Prosecutor-General of Supreme Public 
Prosecutors Office

Sep. 2016   Retired from the position of Prosecutor-General of Supreme 

Public Prosecutors Office

Nov. 2016   Attorney at law, Special Counsel of Mori Hamada & Matsumoto 

Jun. 2017 

(current)
 Took office as Audit & Supervisory Board Member of the 
Company (current)

(As of June 30, 2019) 

Audit & Supervisory Board Members  

Audit & Supervisory Board Members attend important meetings 

  They also periodically exchange opinions with the Internal Auditing 

such as meetings of the Board of Directors, Strategy Review 

Department and the Accounting Auditors and maintain close contact 

Committee, Compliance Committee, and Risk Management 

to enhance the effectiveness of audits.

Committee, visit and inspect offices and plants of the Company 

  The Company has allocated the required employees to the Office 

and its subsidiaries in Japan and overseas, exchange opinions 

of Corporate Auditors’ Staff to assist the Audit & Supervisory Board 

with the representative directors, other Directors and Audit & 

Members in their duties, and allocates, and appropriately manages 

Supervisory Board Members, and management of the Company 

and executes, a budget to cover the anticipated expenses necessary 

and its main subsidiaries, and hold liaison meetings and individual 

for execution of the Audit & Supervisory Board Members’ duties 

interviews with the standing Audit & Supervisory Board Members 

based on the audit plan.

of subsidiaries in Japan. Through these activities, they monitor the 

upgrading and implementation status of the internal control system.

Komatsu’s Independence Standards for Outside Directors   
and Outside Audit & Supervisory Board Members

The Company emphasizes independence when selecting Outside 

Directors and Outside Audit & Supervisory Board Members, and 

has therefore established its own “Independence Standards for 

Outside Directors and Outside Audit & Supervisory Board 

Members.” In addition, through its departments engaged in 

business transactions with the companies where candidates for 

Outside Board Members are concurrently employed (or execute 

business thereof), the Company reviews the business relationship 

of these companies by making direct inquiries to the concerned 

companies and implementing other means, thereby evaluating 

their independence from the Company.

46

Basic Stance
Independent Outside Board Members are defined as Outside 
Board Members who have no potential conflict of interest with 
ordinary shareholders of the Company. In the event that they are 
critically controlled by the top management of the Company or 
they can critically control the top management of the Company, 
they are deemed to have a conflict of interest with ordinary 
shareholders of the Company. Therefore, the Board of Directors 
determines that they have no independence from the Company.

ESG Issues 
 
 
Major Activities of Outside Directors and 
Outside Audit & Supervisory Board Members in FY2018  

Outside Directors

Name

Attendance to the Meetings

Details of Major Activities

Masayuki Oku

Mitoji Yabunaka

Makoto Kigawa

Meeting of the Board 
of Directors 100%
(15 meetings out of the 
15 meetings held)

Meeting of the Board 
of Directors 100%
(15 meetings out of the 
15 meetings held)

Meeting of the Board 
of Directors 100%
(15 meetings out of the 
15 meetings held)

Mr. Masayuki Oku previously served as Representative Director of Sumitomo Mitsui Banking Corporation. During 
FY2018, based on his rich experience in the business world, he provided comments at meetings of the Board of 
Directors concerning such issues as valuation indicators for the mid-term management plan, growth strategies 
following M&A activities, and financing. In addition, he was a member of the Company’s Human Resource Advisory 
Committee and Compensation Advisory Committee.

Mr. Mitoji Yabunaka previously served as Vice-Minister for Foreign Affairs. During FY2018, based on his standpoint as a 
specialist in international affairs, he provided comments at the meetings of the Board of Directors concerning such 
issues as projection of demands in the mid-term management plan, trade policies in various countries, and country risk. 
In addition, he was a member of the Company’s Human Resource Advisory Committee.

Mr. Makoto Kigawa previously served as Representative Director at both Yamato Holdings Co., Ltd., and Yamato 
Transport Co., Ltd. During FY2018, based on his rich experience in the business world, he provided comments at the 
meetings of the Board of Directors concerning such issues as target and execution of the mid-term management plan, 
the ICT strategy for SMARTCONSTRUCTION, and inventory control on a global basis. In addition, he was a member of 
the Company’s Human Resource Advisory Committee.

Outside Audit & Supervisory Board Members

Name

Attendance to the Meetings

Details of Major Activities

Hirohide Yamaguchi Meeting of the Board 

Eiko Shinotsuka

Kotaro Ohno

of Directors 100%
(15 meetings out of the 
15 meetings held)
Meeting of the Audit & 
Supervisory Board 100%
(15 meetings out of the 
15 meetings held)

Meeting of the Board 
of Directors 100%
(15 meetings out of the 
15 meetings held)
Meeting of the Audit & 
Supervisory Board 100%
(15 meetings out of the 
15 meetings held)

Meeting of the Board 
of Directors 100%
(15 meetings out of the 
15 meetings held)
Meeting of the Audit & 
Supervisory Board 93%
(14 meetings out of the 
15 meetings held)

Mr. Hirohide Yamaguchi previously served as Deputy Governor of the Bank of Japan. During FY2018, based on his 
professional standpoint, he provided comments at the meetings of the Audit & Supervisory Board and the meetings of 
the Board of Directors concerning such issues as overseas economic trends, governance of Komatsu Group and audit 
frameworks. In addition, he was a member of the Company’s Compensation Advisory Committee.

Ms. Eiko Shinotsuka possesses wide-ranging knowledge and experience in fields such as economics, labor relations 
and law. During FY2018, based on her professional standpoint, she provided comments at the meetings of the Audit & 
Supervisory Board and the meetings of the Board of Directors concerning such issues as human resource development 
with global perspective, diversity and risk management. In addition, she was a member of the Company’s 
Compensation Advisory Committee.

Mr. Kotaro Ohno possesses rich experience in the legal profession. During FY2018, based on his professional 
standpoint, he provided comments at the meetings of the Audit & Supervisory Board and the meetings of the Board 
of Directors concerning such issues as legal risk, internal reporting system and strategy for intellectual properties. 
In addition, he was an observer of the Company’s Compliance Committee.

Independence Standards (Excerpt)
Based on the basic stance above, the Board of Directors determines an Outside Board Member who is listed below has no independence 
from the Company. 
1)  Person engaged in transactions or execution of business with the Company or its subsidiary as his/her major business partner (This is 

applicable to a business partner or a person engaged in business execution with the Company or its subsidiary, and the Company or its 
subsidiary can give significant influence on decision making of the concerned partner or person.)

2)  Main business partner of the Company or person engaged in business execution thereof (This is applicable to a business partner or a 

person engaged in business execution with the Company, and the concerned business partner or person engaged in business execution 
thereof can give significant influence on the Company’s decision making.)

3)  Consultant(s), certified public accountant(s), lawyer(s) or other professional(s) obtaining large amounts of money or other financial benefits, 
other than remunerations of Outside Board Members of the Company (when such financial benefits are obtained by an incorporated entity, 
this matter applies to a person belonging to such organization.)

4) Person who is applicable to any of 1) through 3) above for last one year
5)  Spouse or a relative in second degree of an important person among the following persons (person engaged in business execution of 

subsidiaries of the Company, etc.)

47

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate ProfileCorporate Governance

Evaluation of the Effectiveness of the Board of Directors  

Komatsu is working to improve the effectiveness of the Board of Directors and performs annual evaluations and analyses of the effective-

ness of the Board of Directors for this reason.

Evaluation Process

❶
Survey

After discussion by the Board of 
Directors on the method to be used 
for FY2018 evaluation, based on the 
method applied in the previous year 
and the results thereof as well as the 
2018 revision to Japan’s Corporate 
Governance Code, the Company 
conducted a survey out of consider-
ation for the nature of an effective 
Board of Directors.

❷
Collection of survey 
results from all Directors 
and Audit & Supervisory 
Board Members

❸
Discussion among 
Outside Directors and 
Outside Audit & 
Supervisory Board 
Members based on 
survey responses

❹
Report of discussion 
results, evaluation and 
analysis of effective-
ness, and discussion of 
the matters for improve-
ment at meeting of 
Board of Directors

Survey Topics:

• Composition of the Board of Directors
• Contents of agendas
• Straightforward and meaningful discussions
•  Provision of information and presentation of 

agendas by executives

•  Structure through which important matters are reported, 

proposed, and followed up
•  Succession plans for CEO
•  Other items

Overview of Results of FY2018 Evaluation  

The assessment shows a generally high level of achievement for each item and confirms that there were no serious problems concerning 

the effectiveness. As in the case of the previous survey, the Company received excellent evaluations for monthly reports by the President 

himself in Board meetings. The Company also enjoyed high marks for new efforts, such as improved diversity of the Board with a female 

inside director, the holding of the Board meeting at Komatsu Mining Corp. (acquired in 2017) as part of Board of Directors’ visit and 

discussions and reviews held four times by the Board when the Company was developing the new mid-term management plan.

  With respect to the conducting of Board meetings, there were a few suggestions for improvement. The Company will make those 

improvements and work to make the Board of Directors further effective in the future.

Succession Plans

One of the items that has been contained in the Code of Conduct for Leadership/Top Management described in the KOMATSU Way 

since its establishment in 2006 is “continue to think about your succession plan.” The KOMATSU Way positions the cultivation of 

management successors as an important task that can only be entrusted to top management. Members of top management are thus 

expected to always have clearly defined successors and to take steps to foster within these successors the capacity to identify the 

underlying causes of issues by providing them with opportunities to experience and gain understanding of various work sites.

  The Human Resource Advisory Committee, which comprises the chairman of the Board, the president, and outside directors, 

consistently engages in discussions regarding the selection and cultivation of candidates for positions as next the president (CEO) 

and the next president (CEO) to follow.

48

ESG IssuesRemuneration Systems  

In an effort to maintain an objective and transparent remuneration 

Remuneration A) as well as the performance-based remuneration 

system, the policy and levels of remuneration for Directors and 

(Stock-Based Remuneration B) that will reflect the degree of 

Audit & Supervisory Board Members of the Company are deliber-

achievement of the targets raised in the mid-term management 

ated by the Compensation Advisory Committee. Taking its reports 

plan, so that it will further contribute to the enhancement of the 

and recommendations into consideration, the remuneration for 

medium- and long-term corporate value of the Company, by linking 

Directors is determined by the Board of Directors, and the remu-

the remuneration. The remuneration for Outside Directors only 

neration for Audit & Supervisory Board Members is determined 

consists of basic remuneration (fixed remuneration) designed to 

by discussions by the Audit & Supervisory Board Members, 

support their role to make recommendations with respect to the 

respectively, within the range previously determined by resolution 

overall management of the Company as a member of the Board 

of the General Meeting of Shareholders. With regards to remu-

of Directors. Furthermore, the remuneration for Audit & 

neration levels, their comparison by position at other key, globally 

Supervisory Board Members only consists of basic remuneration 

active manufacturers in Japan is made by the Compensation 

(fixed remuneration) designed to support their independent posi-

Advisory Committee and is reflected in its reports and recom-

tion with authority to audit the execution of duties by Directors 

mendations. The remuneration for Directors excluding the 

without getting fettered by the movements of corporate perfor-

Outside Directors (hereinafter “Internal Director”) comprises 

mance of the Company. The retirement allowance system for 

basic remuneration (fixed remuneration) and performance-based 

Directors and Audit & Supervisory Board Members was termi-

remuneration linked to the Company’s consolidated performance 

nated as of June 2007.

for a single fiscal year (bonus in cash and the Stock-Based 

Composition of Remuneration of Directors and Audit & Supervisory Board Members

Internal 
Directors

Outside 
Directors 
and Audits

Basic Remuneration 
(Fixed Remuneration)

Performance-Based Remuneration for a Single Year
(Monthly Remuneration x 0–24 months)

Performance-Based Remuneration 
Linked to Performance of Mid-Term 
Management Plan
(Monthly Remuneration x 
0–3 months)

Monthly remuneration x 12 months

Bonus in Cash (2/3, in principle)*

Stock-Based Remuneration A
(1/3, in principle)
Restricted Stocks

Stock-Based 
Remuneration B 
Restricted Stocks

Basic Remuneration 
(Fixed Remuneration)

Monthly remuneration x 12 months

Not influenced by Company performance

* The upper limit for Bonus in Cash is set at 12 months’ worth of monthly remuneration; the remainder of bonuses is to be paid as Stock-Based Remuneration A.

* The upper limit for director bonuses is set at 12 months’ worth of monthly remuneration; the remainder of bonuses is to be paid in stock-based remuneration.

Performance-Based Remuneration Linked to Performance of Mid-Term Management Plan

The Company will pay Internal Directors the equivalent of a three-month portion of monthly remuneration every fiscal year as remu-

neration linked to the period of the Company’s Mid-Term Management Plan by granting restricted stock as stock-based remuneration, 

after the expiry of the period of the mid-term management plan, the number of shares on which to lift transfer restrictions (within 

range of 0-100%) will be decided based on the achievement of the management targets of the Mid-Term Management Plan and as a 

general rule, the restriction of transfer on the shares will be lifted after three years from delivery.

Management Targets, Valuation Bases and Valuation Indicators in Previous Mid-Term Management Plan (FY2016-FY2018)

Management Targets

Valuation Bases and Valuation Indicators

Growth (Aim at a growth rate above the industry’s average)

Comparison of growth rate of consolidated sales with those of major competitors*1

Profitability (Aim at the industry’s top-level operating income ratio)

Comparison of consolidated operating income ratio with those of major competitors*1

Efficiency (Aim at 10%-level ROE)

Achievement of a consolidated ROE of 10% or More

Financial Position (Aim at the industry’s top-level financial position)

Comparison of net debt-to-equity ratio*2 with those of major competitors*1

Management focused on ESG (Environment, Social and Corporate 
Governance)

Achievement rate of targets in respect of mid-term ESG activities

*1 Relative comparison with domestic and foreign major competitors in the same industry

*2 Net debt-to-equity ratio = (Interest-bearing debt – Cash and cash equivalents – Time deposits) / Shareholders’ equity of the Company

49

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate ProfileCorporate Governance

Risk Management  

While continuing to make efforts to raise its corporate value, the 

measures in place, and take control of risks when they emerge. 

Company recognizes the problems related to legal compliance, 

The Risk Management Committee regularly reports its reviews 

environment, product quality, disasters and information security 

and activities to the Board of Directors.

in particular, and other matters, as major risks for continuous 

3)  The Company shall establish an emergency headquarters when 

growth and has been thus implementing the following 

serious risks emerge, and work to minimize damage(s) and 

countermeasures.

implement appropriate measures. 

1)  The Company shall establish“Risk Management Rules”to 

correctly recognize and manage risk. In accordance with the 

In FY2018, the Risk Management Committee met twice a year. 

rules, the Company has appointed personnel in charge of indi-

The Committee evaluated status of implementation of risk 

vidual risks, further promoting the build-up of a solid foundation 

measures and worked to prevent risks from surfacing. It also 

for risk management.

reported on its reviews and activities to the Board of Directors. 

2)  The Company shall establish Risk Management Committee to 

The Committee also worked to improve the risk management 

devise risk management policies of Komatsu, evaluate risk 

systems on a group worldwide basis including at subsidiaries.

Compliance  

The Company shall establish the“Compliance Committee”as 

  The Compliance Committee conducts various activities, such 

Komatsu to oversee compliance, and the Committee regularly 

as revising the Komatsu Code of Worldwide Business Conduct, 

reports its reviews and activities to the Board of Directors. The 

providing various education and disseminating information, and 

Company shall also establish a system to ensure all Directors and 

upgrading and operating internal reporting system. It also reports 

employees thorough compliance to business rules as well as laws 

on its reviews and activities to the Board of Directors. The 

and regulations through a variety of measures, including the 

Compliance Committee met twice in FY2018. The Committee 

provision of“Komatsu Code of Worldwide Business Conduct,” 

also conducted a “visualization survey” of latent risks. Monthly 

appointment of the Executive Officer in charge of compliance, 

publication of the Company bulletin “Compliance for Everyone” 

and establishment of the Compliance Department. Through all of 

continued into its 14th year. The Committee also conducts peri-

these, we work to supervise, educate and train Directors, Audit & 

odic audits with regard to major compliance risks and strives to 

Supervisory Board Members and employees.

prevent them from surfacing.

In addition, the Company shall establish the internal reporting 

system where those who are discretely reporting questionable 

actions in light of laws and regulations and business rules will not 

be given any disadvantageous treatment.

Compliance and Risk Audits  

As a part of its risk management activities, Komatsu has been 

Implementation Status of Compliance and Risk Audits

conducting compliance and risk audits (CR audits) since FY2008. 

These audits cover areas not included in the J-SOX audits.* CR 

(Times)

600

audits also seek to identify latent compliance risks, with a particu-

lar focus on confirming and evaluating the status of legal 

compliance. 

  Through these audits, we strive to raise the control and compli-

ance awareness levels at each company and in every department. 

Going forward, we aim to improve our case-by-case audit meth-

ods and raise the operational level of CR audits as a part of risk 

management functions.

* A udits conducted in accordance with the Financial Instruments and Exchange Act of Japan 

to evaluate internal controls related to financial reporting

50

500

400

300

200

100

0

FY2014

FY2015

FY2016

FY2017

FY2018

■ Workplace instruction  ■ Safety  ■ Environment  ■ Labor  ■ Accounting  ■ Audits of sales bases 
■ Quality assurance / recalls  ■ Vehicle inspections / specified self-inspections  ■ Export control 
■ Information security  ■ Antitrust laws  ■ The Subcontract Act  ■ Overseas liaison offices

ESG Issues 
 
Stakeholder Engagement  

In order to gain more trust from all stakeholders, the Company is strengthening corporate governance and top management is practicing 

direct engagement with stakeholders.

Corporate Value = Total Sum of Trust Given to Us by Society and All Stakeholders

Share information on the Komatsu Group’s vision 
and the issues it faces (employees, 
suppliers, distributors)

Provide as many opportunities for engagement as 
possible and practice proper information disclosure to 
facilitate understanding of Komatsu

Society

Distributors

Suppliers

Employees

Customers

Shareholders

Investors and 
Analysts

Mass media

Communities

Distributor meetings

Midori-kai
General meetings 
with management

Meetings with 
the president

Visits from 
top management

General Meeting 
of Shareholders
Shareholder 
meetings

Visits to investors 
worldwide
Analysts meetings
Financial results 
briefings

Interviews

Meetings with 
mayors, governors, 
etc.

Direct Communication by Top Management

Major Investor Relations Activities in FY2018

To further improve the transparency of management for our shareholders and investors, we disclose information in a fair and timely 

manner and actively engage in investor relations activities by holding meetings with shareholders and investors.

For Shareholders and 
Individual Investors

Homepage 

For Institutional Investors 

Shareholder meetings (2 times)
Factory tours for shareholders (10 times)
Individual investor meetings (9 times)
Gifts of appreciation for long-term 
shareholders

Financial information
• Financial results briefings
• Sales and profits gains reports
• Quarterly reports, etc.
Web interviews with the president 
(4 times)
KOMATSU REPORT, etc.

Financial results briefings (4 times)
Small meetings (8 times)
Business briefings (2 times)
Business site tours (1 time)
Overseas investor relations activities 
(5 times; approx. 80 companies)
Individual meetings (over 250)
Visits to overseas business sites 
(21 times)

51

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate ProfileExecutive Officers and Global Officers

(as of June 30, 2019)

Executive Officers  

Senior Executive Officer (Senmu)

Executive Officers

Yuichi Iwamoto
Chief Technology Officer (CTO)

Supervising Research & Development 
and Environment

Senior Executive Officers (Jomu)

Ichiro Nakano
Vice President, Development Division

Susumu Ueno
President, Japanese Domestic Marketing, 
Construction Equipment Marketing Division

Masaki Nobuhara
President, Production Division

Taiichiro Kitatani
Vice President, Construction Equipment 
Marketing Division

General Manager, ICT Project Department

Naoki Fujita
Supervising Industrial Machinery Business

Seiichi Fuchita
President, Development Division

Yoshiharu Sato
President, Quality Assurance Division

Kazuya Kuriyama
President, Procurement, Production Division

Hiroyuki Terada
Vice President, Production Division (Responsible 
for Parts & Reman)

Keiko Fujiwara
General Manager, Department for Promotion 
of Distributor HR Development, Construction 
Equipment Marketing Division

General Manager, Business Reform Department, 
Construction Equipment Marketing Division

Akihiko Nakazawa
General Manager, Komatsu Economic Strategy 
Research Center

Assistant to President, Construction Equipment 
Marketing Division

Chikashi Shike
President, Smart Construction Promotion 
Division

Yasuo Suzuki
Ibaraki Plant Manager, Production Division 

Yuushi Oshikawa
Vice President, Development Division

General Manager, Future Mining Equipment 
Development Department

Taisuke Kusaba
General Manager, Vehicle Development Center 3, 
Development Division

Kazuaki Miura
Vice President, Japanese Domestic Marketing, 
Construction Equipment Marketing Division

President, Komatsu Customer Support Japan Ltd.

Takeshi Horikoshi
Chief Financial Officer (CFO)

Nozomu Okamoto
Awazu Plant Manager, Production Division

Masami Naruse
General Manager, Vehicle Development Center 
1, Development Division

Koichi Honda
General Manager, Human Resources 
Department

Yasuji Nishiura
Vice President, Mining Business Division

General Manager, Marketing Department, Mining 
Business Division

Takuya Imayoshi
General Manager, Business Coordination 
Department

Kosei Okamoto
General Manager, Vehicle Development Center 
2, Development Division

Kenichi Tanaka
President, Defense Systems Division

Shinji Maeda
President, Information Strategy Division

Norikatsu Nishiyama
Himi Plant Manager, Production Division

Hiroshi Makabe
Supervising Legal, General Affairs & Compliance

Mitsuko Yokomoto
General Manager, General Affairs Department

Responsible for Risk Management

Hidefumi Obikane
Oyama Plant Manager, Production Division

Toru Sunada
President, Service Division, Construction 
Equipment Marketing Division

Hiroyuki Umeda
President, Product Marketing Division

Takayuki Furukoshi
Osaka Plant Manager, Production Division

52

ESG IssuesExecutive Officers (Global) Note: Executive officers overseas concurrently serve as global officers.  

North America

Latin America

Senior Executive Officers

Senior Executive Officer

Asia/Oceania

Executive Officer

Rodney Schrader
Chairman & CEO, Komatsu America Corp.

Yasushi Sakano
Representative of All Latin America* Operations

Pratjojo Dewo S.
President, PT Komatsu Indonesia

President, Komatsu Cummins Chile Ltda.

President & CEO, Komatsu Holding South 
America Ltda.

China

* “Latin America” does not include Brazil.

Senior Executive Officer

Jun Ohshima
Executive Vice President and President, North 
America R&D Division, Komatsu America Corp.

Jeffrey Dawes
President & CEO, Komatsu Mining Corp.

Vice President, Mining Business Division

Korekiyo Yanagisawa
EVP & COO, Komatsu Mining Corp.

Europe

Senior Executive Officer

Mitsuru Ueno
President and CEO, Komatsu Forest AB

Executive Officers

Executive Officer

Hideyuki Takatsuki
President & COO, Komatsu America Corp.

Gary Kasbeer
Executive Vice President and CFO, 
Komatsu America Corp.

Masatoshi Morishita
President and CEO, Komatsu Europe 
International N.V.

Yasuhiro Inagaki
Representative of All China Operations

Chairman, Komatsu (China) Ltd.

Executive Officers

Quanwang Zhang
President & CEO, Komatsu (China) Ltd.

Takashi Yasukawa
President, Production & Procurement Division, 
Komatsu (China) Ltd.

Global Officers  

North America

Europe

China

Peter Salditt
President, Underground and Hard Rock Mining, 
Komatsu Mining Corp.

Paul Blanchard
Managing Director, Komatsu UK Ltd.

John Koetz
President, Surface Mining, Komatsu Mining 
Corp.

Jorge Mascena
President & CEO, Modular Mining Systems, Inc.

John Fiedler
President, Hensley Industries, Inc.

Ralf Petzold
President and MD, Komatsu Germany GmbH

Göksel Güner
Executive Vice President, Komatsu Germany 
GmbH

President, Construction Division, Komatsu 
Germany GmbH

Enrico Prandini
Managing Director, Komatsu Italia Manufacturing 
S.p.A

Asia/Oceania

Somsak Techacheewapong
President, Bangkok Komatsu Co., Ltd.

Sean Taylor
Managing Director, Komatsu Australia Pty. Ltd.

Fangchang Liu
President, Komatsu (Shandong) Construction 
Machinery Corp.

Dechun Tian
President, Komatsu Shantui Construction 
Machinery Co., Ltd.

Africa

Michael Blom
Managing Director, Komatsu South Africa 
(Pty) Ltd.

53

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate Profile11-Year Summary

Net sales

Operating income

Operating income ratio (%)

2,021,743

1,431,564

1,843,127

1,981,763

1,884,991

1,953,657

1,978,676

1,854,964

1,802,989

2,501,107

151,948

7.5

67,035

4.7

222,929

12.1

256,343

12.9

211,602

11.2

240,495

12.3

242,062

12.2

208,577

11.2

174,097

9.7

268,503

10.7

FY2008

FY2009

FY2010

FY2011

FY2012

FY2013

FY2014

FY2015

FY2016

FY2017

FY2018

Income from continuing operations before income taxes and 
  equity in earnings of affiliated companies

128,782

64,979

219,809

249,609

204,603

242,056

236,074

204,881

166,469

291,807

377,471

Net income attributable to Komatsu Ltd.

Capital investment

Depreciation and amortization*1

Research and development expenses

Total assets

Shareholders’ equity

Shareholders’ equity ratio (%)

Net interest-bearing debt*2

Net debt-equity ratio (times)

Net cash provided by operating activities

Net cash used in investing activities

Net cash provided by (used in) financing activities

Cash and cash equivalents, end of year

78,797

162,512

97,241

53,736

33,559

96,191

90,215

46,449

150,752

97,738

88,442

49,005

1,969,059

1,959,055

2,149,137

814,941

41.4

509,248

0.62

78,775

(145,368)

57,219

90,563

833,975

42.6

502,818

0.60

182,161

(72,967)

(116,363)

82,429

Number of common share issued (thousands of shares)

998,744

998,744

Net income attributable to Komatsu Ltd. per share (yen)

Cash dividends per share (yen)

Consolidated payout ratio (%)*3

ROA (%)

ROE (%)

Exchange rate for the U.S. dollar (yen)*4

Exchange rate for the Euro (yen)*4

Exchange rate for the Chinese Renminbi (yen)*4

79.95

40.0

40.0

6.3

9.3

101

143

14.7

34.67

16.0

38.0

3.3

4.1

93

131

13.6

167,041

122,038

89,015

54,843

2,320,529

1,009,696

43.5

563,814

0.56

105,608

(124,539)

18,781

83,079

983,130

173.47

42.0

24.2

11.2

17.3

79

110

12.4

923,843

43.0

459,110

0.50

150,402

(88,509)

(56,365)

84,224

998,744

155.77

38.0

24.4

10.7

17.2

85

113

12.7

Number of employees (persons)

39,855

38,518

41,059

44,206

46,730

47,208

47,417

47,017

47,204

59,632

61,908

Overseas employee ratio (%)

CO2 emissions in Japan (kt)

CO2 emissions overseas (kt)

Waste generated in Japan (kt/year)

Waste generated overseas (kt/yen)

Volume of water used in Japan (thousand m3)

Volume of water used overseas (thousand m3)

51.4

276

172.8

29.8

95.4

7,570

814

51.9

188

140.2

14

66.5

5,436

721

55.5

264

287

19.5

93.8

6,347

1,136

57.5

264

315

19.8

102.3

5,652

1,228

*1  Depreciation is the total of depreciation on property, plant and equipment and on intangible assets.
*2  Net interest-bearing debt = interest-bearing debt – cash and equivalents – time deposits.
*3  Figures for FY2008 and FY2009 exclude structural reform expenses.
*4  Average exchange rates for the fiscal year.

54

126,321

136,962

88,005

60,788

2,517,857

1,193,194

47.4

585,926

0.49

214,045

(131,397)

(71,814)

93,620

983,130

132.64

48.0

36.2

8.5

11.5

83

107

13.2

64.3

209

258

15.8

97.8

4,734

1,081

159,518

179,070

85,837

64,479

2,651,556

1,376,391

51.9

513,918

0.37

319,424

(167,439)

(155,349)

90,872

983,130

167.36

58.0

34.7

9.4

12.4

100

133

16.3

61.8

200

239

16.9

84.2

4,144

970

154,009

192,724

100,666

70,715

2,798,407

1,528,966

54.6

481,817

0.32

343,654

(181,793)

(143,983)

105,905

971,967

162.07

58.0

35.8

8.7

10.6

110

140

17.7

61.0

190

211

15.2

67.7

3,475

789

137,426

160,051

111,174

70,736

2,614,654

1,517,414

58.0

349,081

0.23

319,634

(148,642)

(173,079)

106,259

971,967

145.80

58.0

39.8

7.6

9.0

121

132

19.0

60.7

167

165

12.7

49.4

2,994

633

113,381

142,006

103,219

70,507

2,656,482

1,576,674

59.4

286,512

0.18

256,126

(133,299)

(107,718)

119,901

971,967

120.26

58.0

48.2

6.3

7.3

109

119

16.2

62.7

180

193

14.1

69.2

2,660

670

196,410

145,668

132,442

73,625

3,372,538

1,664,540

49.4

663,740

0.40

148,394

(377,745)

243,949

144,397

971,967

208.25

84.0

40.3

9.7

12.1

111

130

16.8

66.7

203

244

16.3

96.9

3,295

720

Millions of yen

2,725,243

397,806

14.6

256,491

179,210

129,860

73,447

3,638,219

1,815,582

49.9

779,890

0.43

202,548

(187,204) 

(3,660) 

148,479

972,252

271.81

110.0

40.5

10.8

14.7

111

129

16.5

68.4

206

264

18.1

99.6

2,885

878

Corporate ProfileNet sales

Operating income

Operating income ratio (%)

2,021,743

1,431,564

1,843,127

1,981,763

1,884,991

1,953,657

1,978,676

1,854,964

1,802,989

2,501,107

151,948

7.5

67,035

4.7

222,929

12.1

256,343

12.9

211,602

11.2

240,495

12.3

242,062

12.2

208,577

11.2

174,097

9.7

268,503

10.7

2,725,243

397,806

14.6

FY2008

FY2009

FY2010

FY2011

FY2012

FY2013

FY2014

FY2015

FY2016

FY2017

FY2018

Income from continuing operations before income taxes and 

  equity in earnings of affiliated companies

128,782

64,979

219,809

249,609

204,603

242,056

236,074

204,881

166,469

291,807

377,471

Millions of yen

126,321

136,962

88,005

60,788

2,517,857

1,193,194

47.4

585,926

0.49

214,045

(131,397)

(71,814)

93,620

983,130

132.64

48.0

36.2

8.5

11.5

83

107

13.2

159,518

179,070

85,837

64,479

2,651,556

1,376,391

51.9

513,918

0.37

319,424

(167,439)

(155,349)

90,872

983,130

167.36

58.0

34.7

9.4

12.4

100

133

16.3

154,009

192,724

100,666

70,715

2,798,407

1,528,966

54.6

481,817

0.32

343,654

(181,793)

(143,983)

105,905

971,967

162.07

58.0

35.8

8.7

10.6

110

140

17.7

137,426

160,051

111,174

70,736

2,614,654

1,517,414

58.0

349,081

0.23

319,634

(148,642)

(173,079)

106,259

971,967

145.80

58.0

39.8

7.6

9.0

121

132

19.0

113,381

142,006

103,219

70,507

2,656,482

1,576,674

59.4

286,512

0.18

256,126

(133,299)

(107,718)

119,901

971,967

120.26

58.0

48.2

6.3

7.3

109

119

16.2

196,410

145,668

132,442

73,625

3,372,538

1,664,540

49.4

663,740

0.40

148,394

(377,745)

243,949

144,397

971,967

208.25

84.0

40.3

9.7

12.1

111

130

16.8

256,491

179,210

129,860

73,447

3,638,219

1,815,582

49.9

779,890

0.43

202,548

(187,204) 

(3,660) 

148,479

972,252

271.81

110.0

40.5

10.8

14.7

111

129

16.5

Number of employees (persons)

39,855

38,518

41,059

44,206

46,730

47,208

47,417

47,017

47,204

59,632

61,908

64.3

209

258

15.8

97.8

4,734

1,081

61.8

200

239

16.9

84.2

4,144

970

61.0

190

211

15.2

67.7

3,475

789

60.7

167

165

12.7

49.4

2,994

633

62.7

180

193

14.1

69.2

2,660

670

66.7

203

244

16.3

96.9

3,295

720

68.4

206

264

18.1

99.6

2,885

878

55

Number of common share issued (thousands of shares)

998,744

998,744

Net income attributable to Komatsu Ltd.

Capital investment

Depreciation and amortization*1

Research and development expenses

Total assets

Shareholders’ equity

Shareholders’ equity ratio (%)

Net interest-bearing debt*2

Net debt-equity ratio (times)

Net cash provided by operating activities

Net cash used in investing activities

Net cash provided by (used in) financing activities

Cash and cash equivalents, end of year

Net income attributable to Komatsu Ltd. per share (yen)

Cash dividends per share (yen)

Consolidated payout ratio (%)*3

ROA (%)

ROE (%)

Exchange rate for the U.S. dollar (yen)*4

Exchange rate for the Euro (yen)*4

Exchange rate for the Chinese Renminbi (yen)*4

Overseas employee ratio (%)

CO2 emissions in Japan (kt)

CO2 emissions overseas (kt)

Waste generated in Japan (kt/year)

Waste generated overseas (kt/yen)

Volume of water used in Japan (thousand m3)

Volume of water used overseas (thousand m3)

1,969,059

1,959,055

2,149,137

78,797

162,512

97,241

53,736

814,941

41.4

509,248

0.62

78,775

(145,368)

57,219

90,563

79.95

40.0

40.0

6.3

9.3

101

143

14.7

51.4

276

172.8

29.8

95.4

7,570

814

33,559

96,191

90,215

46,449

833,975

42.6

502,818

0.60

182,161

(72,967)

(116,363)

82,429

34.67

16.0

38.0

3.3

4.1

93

131

13.6

51.9

188

140.2

14

66.5

5,436

721

150,752

97,738

88,442

49,005

923,843

43.0

459,110

0.50

150,402

(88,509)

(56,365)

84,224

998,744

155.77

38.0

24.4

10.7

17.2

85

113

12.7

55.5

264

287

19.5

93.8

6,347

1,136

167,041

122,038

89,015

54,843

2,320,529

1,009,696

43.5

563,814

0.56

105,608

(124,539)

18,781

83,079

983,130

173.47

42.0

24.2

11.2

17.3

79

110

12.4

57.5

264

315

19.8

102.3

5,652

1,228

*1  Depreciation is the total of depreciation on property, plant and equipment and on intangible assets.

*2  Net interest-bearing debt = interest-bearing debt – cash and equivalents – time deposits.

*3  Figures for FY2008 and FY2009 exclude structural reform expenses.

*4  Average exchange rates for the fiscal year.

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate ProfileCorporate Information

(as of March 31, 2019)

Name

Komatsu Ltd.

Head Office

2-3-6 Akasaka, Minato-ku, Tokyo 107-8414

Date of Establishment

May 13, 1921

Common Stock Outstanding

Consolidated:  ¥68,311 million based on 
U.S. GAAP

Non-consolidated: ¥70,561 million

Number of Employees

Consolidated: 61,908
Non-consolidated: 11,537

Shares of Common Stock Issued 
and Outstanding

972,252,460 shares 
(excluding shares of treasury stock)

Number of Shareholders

193,434

Number of Shares per Trading Unit

100

Securities Code

6301 (Japan)

Major Shareholders

The Master Trust Bank of Japan, Ltd. (Trust Account)

Japan Trustee Services Bank, Ltd. (Trust Account)

JP MORGAN CHASE BANK 380055 
(Standing proxy: Mizuho Bank, Ltd., Settlement & Clearing Services Division)

STATE STREET BANK AND TRUST COMPANY 505223 
(Standing proxy: Mizuho Bank, Ltd., Settlement & Clearing Services Division)

Taiyo Life Insurance Company

Nippon Life Insurance Company (Standing proxy: The Master Trust Bank of Japan, Ltd.)

SSBTC CLIENT OMNIBUS ACCOUNT 
(Standing proxy: The Hongkong and Shanghai Banking Corporation Limited, Tokyo branch)

Japan Trustee Services Bank, Ltd. (Trust Account 7)

THE BANK OF NEW YORK MELLON AS DEPOSITARY BANK FOR DEPOSITARY RECEIPT HOLDERS 
(Standing proxy: Sumitomo Mitsui Banking Corporation)

Sumitomo Mitsui Banking Corporation

Notes: 
1) Shareholding ratio is calculated by subtracting treasury stock.
2) Although Komatsu Ltd. holds 27,864 thousand shares of treasury stock, it is excluded from the major shareholders listed above.

Stock Information (excluding shares of treasury stock)

Stock Listings

Tokyo

Transfer Agent for Common Stock/
Management Institution for 
Special Account

Mitsubishi UFJ Trust and Banking 
Corporation
4-5, Marunouchi 1-chome, Chiyoda-ku, 
Tokyo 100-8212, Japan

Depositaries (ADRs)
The Bank of New York Mellon
101 Barclay Street, New York, NY 10286, 
U.S.A.
Tel: +1-(201)-680-6825 for international 
calls and 888-269-2377 (888-BNY-ADRS) 
for calls within U.S.A.
URL: http://www.adrbnymellon.com
Ticker Symbol: KMTUY

Number of shares held 
(Thousands of shares)

Shareholding ratio 
(%)

62,825

52,363

36,906

36,633

34,000

26,626

18,484

18,419

18,018

17,835

6.65

5.54

3.90

3.87

3.60

2.81

1.95

1.95

1.90

1.88

Breakdown of 
Shareholders
(%)

● Financial ............................35.1% 

341,334,249 shares 

204 shareholders

● Foreign ..............................39.9% 

388,893,581 shares 

1,058 shareholders

● Individual and other ...........18.2% 

177,688,128 shares  190,543 shareholders

● Corporate ............................2.2% 

21,797,926 shares 

1,456 shareholders

● Securities ............................4.3% 

42,538,576 shares 

173 shareholders

56

Corporate ProfileAbout KOMATSU REPORT 

Published annually, KOMATSU REPORT (integrated report) provides financial and non-financial information on the Company’s 

efforts to realize continuous, long-term improvements in corporate value. Separate reports are prepared and disclosed to provide 

detailed financial information and information on environmental and social initiatives.

Structure of Komatsu’s Annual Reports  

KOMATSU REPORT 
(Integrated reporting)

Annual Securities Report  
 (Financial conditions)

ESG Databook 
(Social activities and Environmental performance)

* KOMATSU REPORT, Annual Securities Report and ESG Databook, in both Japanese and English, are uploaded on Komatsu’s website.
* Komatsu Ltd. issues the KOMATSU REPORT only on the website.

Please refer to “Annual Securities Report” for more 
company and financial information.

Please refer to “ESG Databook” for more information 
concerning social and environmental efforts.

• Overview of the Company and Its Consolidated Subsidiaries
• Business Overview
• Property, Plants and Equipment
• Information on the Company
• Financial Information

• Stance on CSR Efforts
•  Theme 1:  Enhancing Quality of Life (Safety, environmental 

indexes, etc.)

•  Theme 2: Developing People (Diversity, etc.)
•  Theme 3:  Growing with Society (Compliance, risk management, 

governance, etc.) 

WEB

WEB

https://komatsu.disclosure.site/en/

•  Komatsu has signed the United Nations Global Compact (UNGC). 

Click this link for more information about the Ten Principles advocated 
by the UNGC and how they pertain to Komatsu’s initiatives.

Komatsu has joined the World Business Council for 
Sustainable Development (WBCSD).

57

Komatsu’s Growth StrategiesOutline of OperationsESG IssuesCorporate Profile2-3-6, Akasaka, Minato-ku, Tokyo 107-8414, Japan
https://home.komatsu/en
Corporate Communications Department
e-mail: JP00MB_info@global.komatsu