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Lakeland Financial Corporation

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Industry Banks - Regional
Employees 647
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FY2021 Annual Report · Lakeland Financial Corporation
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(888) 522-2265

LAKECITYBANK.COM

2021 ANNUAL REPORT

LAKELAND FINANCIAL CORPORATION

We are an organization driven 
by execution and results

strong performance for our shareholders. Speaking of 

shareholders, our performance over the last 20 years has 

produced a total return of 3,198%. In addition, our stock 

price increased 50% during 2021 in a very challenging 

market. We once again outperformed two key banking 

indexes as the Nasdaq Bank Index and the KBW Bank 

Index were up 40% and 35%, respectively. 

These results are a testament to the disciplined focus of the 

entire Lake City Bank team. We are an organization driven 

by execution and results. Once again, we’ve proven that 

our simple business model works well for our employees, 

our clients, our communities, and our shareholders. 

We enter 2022 with great optimism and confidence in the 

core relationship businesses within Lake City Bank. During 

the last two years, we have experienced unprecedented 

growth that has challenged our management of the 

balance sheet and necessitated a level of flexibility and 

adaptability by the entire Lake City Bank team. There was 

nothing easy about it as we continued to manage through 

the COVID pandemic while at the same time maintaining 

our disciplined focus on the future. Community banking 

once again shined in 2021 and our business model 

continues to be highly relevant and competitive, yet we 

are under constant pressure from both bank and non-bank 

competitors. This requires an intense curiosity about the 

rapidly evolving role of technology in our industry. Being 

good enough simply isn’t acceptable. We’ve got to ensure 

that we continue to innovate and evolve our products and 

services to provide our clients with technology-driven 

solutions to their financial needs. We took a significant 

step forward in 2021 with Lake City Bank Digital, a truly 

transformational change in our mobile and internet banking 

services. With Lake City Bank Digital, we have reinvented 

our digital platform with a focus on innovative solutions that 

are built around our clients’ needs. 

Lake City Bank Shareholders, Clients and 
Community Partners:

The Lake City Bank team is exceptionally proud of our 

performance in 2021. For starters, we reported record 

net income of $95.7 million, an increase of 14% versus 

2020. We’ve reported record net income in 31 of the 

last 33 years, with the Great Recession in 2009 and the 

COVID pandemic in 2020 representing the only years in 

which we did not have record net income performance. 

It’s a three-decade track record of financial success that 

We proved to be a resilient organization again in 2021. 

reflects our consistent and stable ability to generate 

We were happy to fully transition back to our workplaces 

2

2021 ANNUAL RE POR T

in April and spent the balance of 2021 focused on 

to be together, but challenges remain as our world 

completing our Strategic Initiatives, which are a 

continues to test our culture. We’re doing everything we 

critical part of our annual planning process. Their 

can to protect and evolve the culture of the organization 

completion is at the core of our ability to move the 

because culture has been and is central to our success, 

business forward on everything from technology to 

and we still believe that being together is the best path 

branch facilities.

to long term success. 

On the branch front, we were delighted to open 

One thing that won’t be boring in 2022 is Lake City 

our 51st office in Elkhart High School as part of our 

Bank’s 150th Anniversary. In May of 1872, a group of 

partnership with Elkhart Community Schools. The 

community leaders came together and decided that 

office is led by a Lake City Bank retail banker and 

Warsaw, Indiana, a town of less than 2,000 residents, 

staffed by high school students who are enrolled in 

needed a fourth bank. As a result, Lake City Bank was 

the school’s Business and International Relations 

founded. That’s right, the same name has been on our 

School of Study. Having students as part of our 

doors for 150 years. Throughout 2022, we’ll proudly 

branch team, and as our customers, will provide 

celebrate our sesquicentennial and the wonderful 

us with a unique and inventive way to gain real-life 

impact that this community bank has had on the Indiana 

intelligence about what the next generation is looking 

communities we are lucky to serve.

for in financial services. It’s a fully digital office that 

will serve as an innovative place to test our future 

technology and ensure that we are prepared to serve 

the next generation of bank clients. 

We were excited that our clients returned to our 

branch offices in 2021. While technology is playing 

an increasing role in our relationships with clients, 

it’s clear that face-to-face banking is still important. 

Yet we know that the branch of the future must 

be a different place to interact with our clients 

and communities. As detailed on page 16, we’re 

partnering with our client 16 Tech in Indianapolis 

to bring a branch to the AMP, which is in HqO, the 

innovation hub at the heart of the 16 Tech Innovation 

District. By fostering collaboration and community, 

the AMP serves as a springboard for Indy’s next 

generation of culinary talent and entrepreneurship. 

As with the Elkhart High School branch, we’ll bring 
an entirely new branch concept to the AMP—one 
that is designed to appeal to the emerging generation 

of clients. We look forward to exploring the future 

while remaining connected to our past in our offices 

throughout Central and Northern Indiana. 

We’re hopeful that there’s some boredom in 2022. 

That may sound uninspiring, but the last two years 

have tested Lake City Bank, its clients, and its 

communities in ways we could never imagine, as it did 

nearly every business in our communities. We entered 

2022 committed to continuing our historical success 

and are off to a great start. Our workforce is happy 

Community banking was once again at its best in 2021. 

We have proven that our model of community banking 

works. We have proven that respecting and caring for 

each other matters. We have proven that our clients can 

rely upon us in trying times. We have proven that our 

culture can survive the most severe challenges. We’ve 

demonstrated an incredible level of adaptability and 

action. Lake City Bank has always been an execution-

oriented place, and that has been affirmed over and 

over throughout this pandemic. We have become a 

better organization through our response to this crisis 

and we are excited for the future. 

We are grateful for the partnerships we have with our 

clients, employees, communities, and shareholders. 

Thank you.

David M. Findlay
President and Chief Executive Officer 

2021 ANNUAL REPOR T

3

 
MANAGEMENT COMMITTEE

Left to right:

Jonathan P. Steiner
Senior Vice President
Chief Wealth Advisory 
Officer

Stephanie R. Leniski
Senior Vice President
Chief Retail Banking 
Officer

Kristin L. Pruitt
Executive Vice President
Chief Administrative Officer

J. Rickard Donovan
Senior Vice President
General Counsel

David M. Findlay
President and Chief 
Executive Officer

Kyra E. Clark
Senior Vice President
Chief Human Resources 
Officer

Michael E. Gavin
Executive Vice President 
Chief Credit Officer

Lisa M. O’Neill
Executive Vice President
Chief Financial Officer

Eric H. Ottinger
Executive Vice President 
Chief Commercial 
Banking Officer

In last year’s annual report, we shared with you that we had 
formed the Diversity and Inclusion Task Force to affirm and 
expand our commitment to this important initiative. Lake 
City Bank has a strong history of commitment to diversity 
and inclusion, and we are proud of our day-to-day actions 
supporting this commitment. The task force is hard at work 
developing and implementing actions that are designed to 
ensure that we are dedicated to this movement for fairness as 
racism and discrimination of any form are simply wrong. As we 
write this report, the task force is finalizing an in-person Lake 
City University course that every employee of the bank will 

attend. Actions, not words will be the evidence of our success 
on this front.

This leadership team averages 14 years of experience at Lake 
City Bank and 28 years of total experience. Together, we 
bring a passionate and enthusiastic leadership style to our 
jobs. Simply put, we love what we do and are driven by the 
mission statement of the bank, “Lake City Bank will be the 
acknowledged and recognized leader in Indiana Community 
Banking.” Every contact within our communities is a building 
block to achieve this goal and we will relentlessly pursue it. 

4

2021 ANNUAL RE POR T

BOARD OF DIRECTORS

Left to right: 

Ronald D. Truex
Chairman
Creighton Brothers, LLC

Steven D. Ross
Owner
Ross and Associates

M. Scott Welch
Chief Executive Officer
Welch Packaging Group

Darrianne P. Christian
Civic Leader

Blake W. Augsburger
Founder and Chief 
Executive Officer
LEA Professional

Emily E. Pichon
Chairman, ETP Asset 
Holdings, Inc.
Officer and Director, Olive 
B Cole Foundation and M E 
Raker Foundation, Inc.

Brian J. Smith
Co-Chief Executive 
Officer
Heritage Financial 
Group, Inc.

Daniel F. Evans, Jr.
President Emeritus
Indiana University 
Health

Robert E. Bartels, Jr.
Partner at Incedo LLC

Bradley J. Toothaker
President and CEO 
Bradley Company
Managing Partner of 
Great Lakes Capital 
Development

David M. Findlay
President and Chief Executive 
Officer
Lakeland Financial Corporation 
and Lake City Bank

Michael L. Kubacki
Chairman
Lakeland Financial Corporation 
and Lake City Bank

The Lake City Bank board plays an important role on multiple 

fronts. Strong corporate governance is at the core of the board’s 

role. The board continues to actively engage and contribute 

to our efforts on Environmental, Social, and Corporate 

Governance (ESG) and diversity and inclusivity. They ensure 

that management maintains its focus and efforts on these fronts 

and effectively measures and reports on the central factors in 

assessing the sustainability and societal impact we have on all 

of our constituents. It’s important work.

At our 2022 annual meeting of shareholders, we will recognize 
Dan Evans and Ron Truex upon their retirement from our 
board. For 12 years, both Dan and Ron have brought informed, 
experienced, and helpful voices into our boardroom. Dan’s 
encyclopedic knowledge of our industry has been valued by 
the board and management and Ron’s lifelong agribusiness 
experience has proven to be incredibly valuable as we 
continued to grow the sector. They have both delivered steady 
and balanced perspectives. Thank you, Dan and Ron, for your 
support and partnership inside and outside the boardroom.  

2021 ANNUAL REPOR T

5

S
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Conquest
Racing

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20
14

6

2021 ANNUAL RE POR T

Eric Bachelart, President

 
20

14

Left to right: 
Sara Hill, Vice 
President, 
Retail Regional 
Manager; Eric 
Bachelart, 
President; 
Melanie McIntyre, 
Vice President, 
Treasury 
Management 
Sales Officer; 
Ryan Hart, 
Vice President, 
Commercial 
Banking Officer

Think Indianapolis, and racing springs to mind. 
But there’s more to racing in Indy than that event 
each year at the end of May. 1991 Indy Lights 
champion and Indianapolis 500 veteran Eric 
Bachelart founded Conquest Racing in 1997 to 
compete in North American open-wheel racing. 
Today, Conquest Racing operates cars in the 
Ferrari Challenge Series and the International 
Motor Sports Association (IMSA) Prototype 
Challenge. The Ferrari Challenge brings together 
Ferrari owners who want to compete in top-level 
sprint races on storied tracks around the world. 
Conquest Racing prepares Ferraris to customer 
specifications for racing, and provides the team 
support for competing in the Challenge Series. 
“It’s so exciting to give our Ferrari owners a 
genuine race experience in such an iconic car,” 

said Bachelart, President. Conquest Racing 
began working with Lake City Bank and Sara 
Hill, Vice President, Retail Regional Manager, in 
2014. Fast forward to 2020, and Lake City Bank 
stepped in to provide Conquest Racing with a 
Paycheck Protection Program (PPP) loan quickly 
and efficiently, when the company’s primary bank 
did not. “Working with Sara and the Lake City 
Bank team has made a definite difference for our 
company,” Bachelart said. “We’ve been more than 
satisfied, especially in terms of responsiveness.” 
In fact, Lake City Bank is now Conquest Racing’s 
primary bank, with commercial and real estate 
loans, deposits and a range of technology 
focused treasury management products. We call 
that a win-win.

2021 ANNUAL REPOR T

7

D
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Williamsburg Marine &
Williamsburg Furniture

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20
09

8

2021 ANNUAL RE POR T

Left to right: Gus Feiler, Chief Executive Officer; Lance Feiler, 
President, Williamsburg Furniture; and Karen Weaver, General 
Manager, Williamsburg Marine

 
20

09

Left to right: 
Richard Delks, 
Vice President, 
Senior Wealth 
Advisor; Karen 
Weaver, General 
Manager, 
Williamsburg 
Marine; Gus 
Feiler, Chief 
Executive 
Officer; Lance 
Feiler, President, 
Williamsburg 
Furniture; 
Gavin Miller, 
Vice President, 
Commercial 
Banking Officer

Williamsburg Marine is a wonderful COVID-19 
success story. Founded in 2019 as a sister 
company to Williamsburg Furniture, the company 
took off when consumer needs changed in the 
pandemic. Sheltering in place and working from 
home translated to an increased market for 
at-home recreation, including an uptick in the 
pontoon boat market. Williamsburg Furniture, 
which manufactures furniture and bedding for the 
RV industry, pivoted to start Williamsburg Marine, 
which manufactures seating for the boat industry, 
with an emphasis on pontoon boats. Starting with 
two employees in 2019, Williamsburg Marine has 
grown to such a degree that it’s building a new 
facility to expand operations, and Lake City Bank 
has been a partner along the way. “We wouldn’t 
be here without the bank,” said Gus Feiler, Chief 

Executive Officer of Williamsburg Marine and 
Williamsburg Furniture. “We started working with 
Lake City Bank back in 2009, when other banks 
were not willing to work with RV companies. 
Our relationship works because the bank takes 
time to understand all aspects of our business.” 
Both companies and their principals use Lake 
City Bank for lines of credit, commercial loans 
and deposits, and technology-forward treasury 
management products. They also rely on the bank 
for personal banking and wealth management 
services. “Our business has been getting bigger, 
not smaller,” Feiler said. “Lake City Bank has 
proven to be the best partner for our success.”

2021 ANNUAL REPOR T

9

N
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Pranger Enterprises LLC
& Hydronov LLC

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20
10

10

2021 ANNUAL RE POR T

Left to right: Gabe Pranger, Owner and Chief Operating Officer; Nick 
Pranger, Owner and Chief Executive Officer

 
20

10

Left to right:  
Joe Kessie, 
Senior Vice 
President, 
Commercial 
South Regional 
Manager; Tabitha 
Williamson, 
Vice President, 
Treasury 
Management 
Sales Officer 
and Operations 
Manager; Gabe 
Pranger, Owner 
and Chief 
Operating Officer; 
Nick Pranger, 
Owner and Chief 
Executive Officer; 
Sheena White, 
Vice President, 
Merchant and 
Cardholder 
Services Manager

When you see those beautifully packaged fresh 
herbs and lettuce in the produce section at your 
supermarket, you might not think “Aha! Commercial 
mechanical systems,” but chances are those 
systems are what brought the product to your 
store. Pranger Enterprises, founded in 1964, installs 
mechanical systems like process plumbing, fire 
protection and HVAC systems for commercial 
enterprises, and has grown in expertise and 
technology to meet customer needs across a variety 
of industries. Pranger’s background in plumbing 
and piping led them to hydroponic production and 
purchasing Hydronov, a company that offers leading 
edge automation, design, equipment and installation 
for hydroponic growing. Hydroponics, or growing 
plants without soil, has been around for decades. 
Hydronov has developed a commercial system for 
greenhouses that uses Floating Raft Technology to 
automatically move plants from seed to harvest in a 
matter of weeks. At maturity, herbs and produce are 
transferred to another automated line for harvest, 
cleaning, packaging and shipping. This process 
allows for clean, climate controlled growing and 
up to 18 harvests each year. Without weather as a 

factor, production can take place much closer to 
markets, saving on transportation and energy costs, 
and allowing products to get to market much fresher 
than by conventional means. Pranger Enterprises 
has worked with Lake City Bank since 2010, 
using commercial lines of credit and term loans, 
technology-forward treasury management products, 
commercial deposits and merchant and credit card 
services. “Lake City Bank has been our partner 
for more than a decade now,” said Nick Pranger, 
Owner and Chief Executive Officer. “We couldn’t 
have grown in size and in new technologies without 
the bank behind us.” In addition to its position as 
an expert provider—from design to completion—of 
complex commercial plumbing, piping, HVAC and 
fire protection systems, Pranger, through Hydronov, 
is designing and building hydroponic growing 
systems all over the world. The Pranger Enterprises 
and Lake City Bank teams are pictured at Eden 
Valley Farms in Francesville, Indiana, which grows 
herbs and lettuces for local outlets using a system 
designed and built by Hydronov.

2021 ANNUAL REPOR T

11

N
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O
G

Genesis
Products, LLC.

E
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N
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T
N
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20
16

12

2021 ANNUAL RE POR T

Left to right: Jon Wenger, President, Chief Executive Officer; Chris 
Westerbeek, Chief Financial Officer

 
20

16

Left to right: 
Anna Corkill, 
Vice President, 
Treasury 
Management 
Sales Officer; 
Jon Wenger, 
President, 
Chief Executive 
Officer; Chris 
Westerbeek, 
Chief Financial 
Officer; Steve 
Brown, Vice 
President, 
Commercial 
Banking Officer

with our culture. But we have seen no lack in the 
level of sophistication in the solutions it provides.” 
Genesis has a commercial credit facility with 
Lake City Bank, structured along with partners 
the bank identified. In addition, Genesis uses the 
bank’s technology-forward treasury management 
products. “We’ve grown our company based on 
our culture and an appetite for innovation,” said 
Wenger. “Lake City Bank has proven itself a great 
match to both.”

While Genesis Products, founded in 2002, serves 
Fortune 200 companies across the country and 
across a variety of industries, its story begins in 
Northern Indiana creating better solutions for the 
RV market. Expertise in high-volume commercial 
lamination products led to growth in just-in-time 
manufacturing, custom product development, 
domestic outsourcing and supply chain 
management. Genesis works with manufacturers 
of all sizes across the RV, manufactured housing, 
building materials, health care, office and 
education, furniture, heavy truck industries, and 
more. Genesis found a partner in Lake City Bank 
in 2016. “We’ve been more than pleased with 
Lake City Bank,” said Jon Wenger, President, 
Chief Executive Officer. “The bank is a community 
bank first and foremost, which meshes perfectly 

2021 ANNUAL REPOR T

13

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Humane
Fort Wayne

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20
20

14

2021  AN N U AL R EPO RT

Left to right: Tanya Gallo, Director of Operations with Luna; Jessica 
Henry, Executive Director with Nancy Grace

 
 
20

20

Left to right, front: 
Reneta Thurairatnam, Vice 
President, Senior Wealth 
Advisor and Humane 
Fort Wayne treasurer 
and board member 
with Wicket; Nichole 
Mendez, Assistant Retail 
Banking Officer; Doug 
Samuels, Vice President, 
Treasury Management 
Sales Officer; Beth 
Squires, Development 
Manager with Nancy 
Grace
Back row: Melissa 
Osborn, Pet Promises 
and Community Outreach 
Coordinator with 
Thelma Lou; Marshall 
Weadick, Vice President, 
Commercial Banking 
Officer; Jessica Henry, 
Executive Director with 
Keokuk; Tanya Gallo, 
Director of Operations 
with Luna; Jenny King, 
Vice President, Personal 
Trust Officer

Humane Fort Wayne has helped pets and people 
find each other since 1956. The organization is 
deeply rooted in the concept that pets thrive when 
they’re in a safe and loving home, and, likewise, 
people thrive along with animal companions. 
Humane Fort Wayne connects pets with humans, 
but more importantly the organization provides 
resources that support pets and their owners 
in a variety of ways, including spay/neuter and 
wellness services, along with community outreach 
programs across Northeast Indiana. The shelter 
takes in dogs and cats from around the region, 
evaluates and treats any health issues, and 
prepares them for adoption, including spaying/
neutering and vaccinations. Animals stay at 
the shelter or are placed in the Foster Program 
until they find a home. In addition, Humane 
Fort Wayne’s low-cost walk-in clinic offers 
non-emergency wellness care, vaccinations, 
and heartworm and flea care for both cats and 

dogs. Outreach programs include a weekly 
pet food pantry, and in-home services for pet 
owners, as well as compassion fostering for 
the pets of people in personal crisis. Lake City 
Bank started working with Humane Fort Wayne 
in 2020, when the bank stepped in to provide 
a Paycheck Protection Program (PPP) loan 
during the coronavirus pandemic. Since then, 
the relationship has grown to include a line of 
credit, technology-forward treasury management 
products including Lake City Bank Digital, and 
services from the bank’s Wealth Advisory Group. 
“Even in this relatively short span of time, Lake 
City Bank has proven to be the right partner for 
us,” said Jessica Henry, Executive Director. “The 
bank stepped in when we needed a PPP loan, 
and our relationship has grown from there. They 
really understand our mission and want to help us 
achieve our goals.”

The furry friends in our pictures have been adopted by their forever (dare we say fur-ever?) families.

2021 ANNUAL REPOR T

15

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16 Tech Community 
Corporation

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20
19

The 16 Tech Innovation District in Indianapolis, 

established in 2015, is a catalyst for growth in the 

region, and Lake City Bank has been a partner in the 

initiative just about since its inception. The 50-acre 

community in the Riverside District of downtown 

Indianapolis is strategically located at the intersection 

of Central Indiana’s top health care, academic and 13 

corporate institutions. 16 Tech leverages its location 

to foster collaboration that translates into innovation, 

job creation and economic growth for the region and 

beyond. The nonprofit 16 Tech Community Corporation 

oversees the development district and helps extend 

benefits like job creation and economic growth beyond 

the district.

“16 Tech is committed to serving, supporting, and 

working alongside our neighbors in the Near West, 

Near Northwest and other nearby communities, 

including the Riverside neighborhood,” said Bob Coy, 

President and Chief Executive Officer.

16 Tech’s first building opened in 2020, home to the 

Indiana Biosciences Research Institute, the Central 

Indiana Corporate Partnership (CICP) and the Indiana 

University School of Medicine. Expansion has 

continued, even with slowdowns brought on by the 

Bob Coy, President and Chief Executive Officer

16

2021 ANNUAL RE POR T

 
20

19

Left to right: Bill 
Redman, Senior Vice 
President, Commercial 
Indianapolis Regional 
Manager; Bob Coy, 
President and Chief 
Executive Officer; John 
Dietzen, Vice President, 
Commercial Banking 
Officer

COVID-19 pandemic, to include more than $130 

of Indianapolis. As part of the 16 Tech community, 

million invested in buildings and infrastructure. 

we think this connection is critical to both of these 

Also open is HqO, the district’s innovation hub, 

community partners.”

Lake City Bank’s partnership began with a multi-year 

pledge of support. The bank was instrumental in 

structuring initial financing, followed by collaboration 

with 16 Tech and other investors to identify additional 

funding and tax credit opportunities. Lake City Bank 

also plans to build a branch office in the AMP.

which is home to the AMP (a food hall and artisan 

marketplace), Machyne Makerspace, and flexible 

office space. In 2021, the district welcomed more 

than 50 companies, including biotech and tech 

startups, venture studios, and three institutes 

focused on the life sciences, data analytics and 

advanced manufacturing sectors, six universities 

and 21 restaurants and retail establishments. 

Together these organizations employ more than 500 

people in the district.

“Joining efforts to develop 16 Tech was a natural 

fit for Lake City Bank,” said David M. Findlay, 

President and Chief Executive Officer. “We view 

our partnership with 16 Tech, and our presence on 

their expanding campus, as a natural link between 

our efforts with the Flanner House to improve the 

quality of life for residents on the Northwest side 

2021 ANNUAL REPOR T

17

Five Year Summary of Financial Highlights

(in thousands, except share and per share data)

End of Period Balances

Assets
Deposits
Loans, net of Deferred Fees
Allowance for Credit Losses*
Total Equity

Average Balances

Assets

Total Assets
Earning Assets
Investments - Available-for-Sale
Loans, net of Deferred Fees

Liabilities and Equity
Total Deposits
Interest Bearing Deposits
Interest Bearing Liabilities
Total Equity

Income Statement Data

Net Interest Income
Net Interest Income - Fully Tax Equivalent
Provision for Credit Losses*
Noninterest Income
Noninterest Expense
Net Income

Per Share Data

Basic Net Income Per Common Share
Diluted Net Income Per Common Share
Cash Dividends Per Common Share
Dividend Payout
Book Value Per Common Share
Basic Weighted Average Common Shares Outstanding
Diluted Weighted Average Common Shares Outstanding

Key Ratios

Return on Average Assets
Return on Average Total Equity
Average Equity to Average Assets
Net Interest Margin
Efficiency
Net Charge Offs to Average Loans
Credit Loss Reserve to Total Loans
Credit Loss Reserve to Nonperforming Loans
Nonperforming Assets to Total Loans

2021
$6,557,323
5,735,407
4,287,841
67,773
704,906

2020
$5,830,435
5,036,805
4,649,156
61,408
657,184

2019
$4,946,745
4,133,819
4,065,828
50,652
598,100

2018
$4,875,254
4,044,065
3,914,745
48,453
521,704

2017
$4,682,976
4,008,655
3,818,459
47,121
468,667

$6,153,780
5,906,640
1,068,325
4,421,094

$5,424,796
5,184,836
633,957
4,424,472

$4,941,904
4,656,707
603,580
3,974,532

$4,758,392
4,461,366
562,385
3,843,912

$4,443,106
4,183,112
530,275
3,610,908

$5,357,284
3,686,112
3,761,520
674,637

$4,650,597
3,340,696
3,437,338
624,174

$4,242,524
3,298,406
3,390,512
562,601

$4,093,894
3,235,867
3,382,507
487,062

$3,757,209
2,967,902
3,178,439
450,796

$178,088
181,675
1,077
44,720
104,287
95,733

$3.76

3.74

1.36

36.36%

$27.65

$163,008
165,454
14,770
46,843
91,205
84,337

$3.31

3.30

1.20

36.36%

$25.85

$155,047
157,176
3,235
44,997
89,424
87,047

$3.40

3.38

1.16

34.32%

$23.34

$151,271
153,088
6,400
40,302
86,229
80,441

$3.18

3.13

1.00

31.95%

$20.62

$135,892
139,015
3,000
36,040
79,298
57,330

$2.28

2.23

0.85

38.12%

$18.60

25,475,994

25,469,242

25,588,404

25,288,533

25,181,208

25,620,105

25,573,941

25,758,893

25,727,831

25,663,381

1.56%

14.19%

10.96%

3.07%

46.81%

0.09%

1.58%

1.55%

13.51%

11.51%

3.19%

43.46%

0.09%

1.32%

1.76%

15.47%

11.38%

3.38%

44.70%

0.03%

1.25%

1.69%

16.51%

10.24%

3.43%

45.01%

0.13%

1.24%

1.29%

12.72%

10.15%

3.33%

46.11%

-0.01%

1.23%

449.13%

507.42%

270.58%

667.40%

500.91%

0.36%

0.26%

0.47%

0.19%

0.25%

18

2021  AN N U AL R EPO RT

*Beginning January 1, 2021 calculation is based on the current expected credit loss methodology. 
Prior to January 1, 2021 calculation was based on the incurred loss methodology.

The following selected data has been taken from the Company’s consolidated financial statements. 
Refer to Lakeland Financial Corporation’s Annual Report on Form 10-K for the year 2021 for a 
complete set of consolidated financials.

Condensed Consolidated Balance Sheets

(Years ended December 31)
(in thousands, except share data)

Assets

Cash and due from banks

Short-term investments

Total cash and cash equivalents

Securities available-for-sale (carried at fair value)

Real estate mortgage loans held-for-sale

Total loans

Less: Allowance for credit losses*

Net loans

Land, premises and equipment, net 

Bank owned life insurance

Federal Reserve and Federal Home Loan Bank stock

Accrued interest receivable

Goodwill

Other assets

Total Assets

Liabilities

Noninterest bearing deposits

Interest bearing deposits

Total deposits

Accrued interest payable and other liabilities

FHLB advances and other borrowings

Total Liabilities

Stockholders’ Equity

Common stock: 90,000,000 shares authorized, no par value

Retained earnings

Accumulated other comprehensive income

Treasury stock

Total Stockholders’ Equity

Total Noncontrolling Interest

Total Equity

Total Liabilities and Stockholders’ Equity

End of period shares issued

End of period shares outstanding

2021
$51,830

631,410

683,240

1,398,558

7,470

4,287,841

67,773

4,220,068

59,309

97,652

13,772

17,674

4,970

54,610

2020
$74,457

175,470

249,927

734,845

11,218

4,649,156

61,408

4,587,748

59,298

95,227

13,772

18,761

4,970

54,669

$6,557,323

$5,830,435

$1,895,481

3,839,926

5,735,407

42,010

75,000

5,852,417

120,615

583,134

16,093

(15,025)

704,817

89

704,906

$6,557,323

25,777,609

25,300,793

$1,538,331

3,498,474

5,036,805

50,946

85,500

5,173,251

114,927

529,005

27,744

(14,581)

657,095

89

657,184

$5,830,435

25,713,408

25,239,748

See Annual Report on Form 10-K.
*Beginning January 1, 2021 calculation is based on the current expected credit loss methodology. Prior to January 1, 2021 calculation was based on the incurred loss methodology.

Report of Independent Registered Public Accounting Firm

Stockholders and the Board of Directors of Lakeland Financial Corporation, Warsaw, Indiana

We have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the consolidated balance sheets 
of Lakeland Financial Corporation as of December 31, 2021 and 2020, and the related consolidated statements of income, comprehensive income, changes in 
stockholders’ equity, and cash flows for each of the years in the three-year period ended December 31, 2021 (not presented herein); and in our report dated February 
23, 2022, we expressed an unqualified opinion on those consolidated financial statements. In our opinion, the information set forth in the accompanying condensed 
consolidated financial statements is fairly stated, in all material respects, in relation to the December 31, 2021 consolidated financial statements from which it has 
been derived.

Crowe LLP, South Bend, Indiana, February 23, 2022

2021 ANNUAL REPOR T

19

Condensed Consolidated Statements of Income

(Years ended December 31)
(in thousands, except for share and per share data)

Interest Income

Interest and fees on loans
Interest and dividends on securities

Taxable
Tax exempt

Interest on short-term investments
Total Interest Income

Interest Expense
Interest on deposits
Interest on FHLB advances and other borrowings

Total Interest Expense

Net Interest Income

Provision for credit losses*

Net Interest Income After Provision for
Credit Losses
Noninterest Income

Wealth advisory and investment brokerage income
Service charges on deposit accounts
Loan and service fees
Merchant card fee income
Bank owned life insurance income
Interest rate swap fee income
Mortgage banking income
Net securities gains (losses)
Other income

Total Noninterest Income

Noninterest Expense

Salaries and employee benefits
Occupancy and equipment expense
Data processing fees and supplies
Other expense

Total Noninterest Expense

Income Before Income Tax Expense

Income tax expense

Net Income

2021
$170,551

2020
$177,185

2019
$197,684

9,086

13,033

549

193,219

14,827
304
15,131

178,088
1,077
177,011

10,725
10,608
11,922
3,023
2,467
1,035
1,418
797
2,725
44,720

57,882
11,258
12,674
22,473

104,287

117,444
21,711
$95,733

6,973

8,577

368

8,909

7,127

1,490

193,103

215,210

29,342
753
30,095

163,008
14,770
148,238

9,138
10,110
10,085
2,408
2,105
5,089
3,911
433
3,564
46,843

49,413
11,617
11,864
18,311

91,205

103,876
19,539
$84,337

57,148
3,015
60,163

155,047
3,235
151,812

8,522
15,717
9,911
2,641
1,890
1,691
1,626
142
2,857
44,997

48,742
10,816
10,407
19,459

89,424

107,385
20,338
$87,047

BASIC WEIGHTED AVERAGE COMMON SHARES OUTSTANDING

25,475,994

25,469,242

25,588,404

BASIC EARNINGS PER COMMON SHARE

$3.76

$3.31

$3.40

DILUTED WEIGHTED AVERAGE COMMON SHARES OUTSTANDING

25,620,105

25,573,941

25,758,893

DILUTED EARNINGS PER COMMON SHARE

$3.74

$3.30

$3.38

See Annual Report on Form 10-K.
*Beginning January 1, 2021 calculation is based on the current expected credit loss methodology. Prior to January 1, 2021 calculation was based on the incurred loss methodology.

20

2021  AN N U AL R EPO RT

Condensed Consolidated Statements of Income

Corporate Information

Nature of Business
Lakeland Financial Corporation is a $6.6 billion bank 
holding company located in Warsaw, Indiana. Lake City 
Bank, its single bank subsidiary, is the sixth largest bank 
headquartered in the state and the largest bank 100% 
invested in Indiana. Lake City Bank operates 52 offices in 
Northern and Central Indiana, delivering technology-driven 
and client-centric financial services solutions to individuals 
and businesses.
Headquarters
Lakeland Financial Corporation
202 E Center Street 
Warsaw, IN 46580
(574) 267-6144
(800) 827-4522
lakecitybank.com
Annual Meeting
Live Webcast
Tuesday, April 12, 2022
4:30 pm eastern
Common Stock Listing 
Lakeland Financial Corporation common stock is traded on 
the Nasdaq Global Select Market under the symbol “LKFN.”
Market Makers
Canaccord Genuity Inc.
Robert W. Baird & Co. Incorporated
Boenning & Scattergood, Inc.
Cantor Fitzgerald & Co.
Citadel Securities LLC
Cowen and Company, LLC
Canaccord Genuity LLC. 
Citadel Derivatives Group Llc
D.A. Davidson & Co.
G1 Execution Services, LLC
Goldman, Sachs & Co. LLC
GTS Securities LLC 
HRT Financial LLC
IMC Financial Markets
StoneX Financial Inc.
Janney Montgomery Scott Inc. 
Jefferies LLC
Keefe, Bruyette & Woods, Inc.
Keybanc Capital Markets Inc.
SVB Leerink LLC
Maxim Group LLC
Bofa Securities, Inc.
Morgan Stanley & Co. LLC
VIRTU Americas LLC 
Two Sigma Securities, LLC 
RBC Capital Markets, LLC 
SG Americas Securities, LLC
Two Sigma Securities, LLC 
Stephens, Inc.
Susquehanna Securities
Stifel, Nicolaus & Company, Incorporated
Susquehanna Financial Group, LLP
Two Sigma Securities, LLC 
UBS Securities LLC
Virtu Americas LLC
Wall Street Access
William Blair
Wells Fargo Securities, LLC
Latour Trading LLC

Stock Transfer Agent and Registrar
American Stock Transfer and Trust Company
6201 15th Avenue
Brooklyn, NY 11219 
(800) 937-5449
(718) 236-4588 fax
info@amstock.com
amstock.com
Dividend Reinvestment and Stock
Purchase Plan
Lakeland Financial Corporation offers stockholders a 
convenient way to increase their investment through the 
Lakeland Financial Dividend Reinvestment and Stock Purchase 
Plan. Under the plan, investors can elect to acquire Lakeland 
Financial shares in the open market by reinvesting dividends 
and through optional cash payments. Lakeland Financial 
absorbs the fees and brokerage commissions on shares 
acquired through the plan. To obtain a plan prospectus and 
authorization form, call Tina Rensberger at (800) 827-4522. The 
plan prospectus is also available on the company’s website at 
lakecitybank.com.
Direct Deposit of Dividends
The direct deposit program, which is offered at no charge, 
provides for automatic deposit of quarterly dividends directly to 
a checking or savings account. For information regarding this 
program, call Tina Rensberger at (800) 827-4522.
Form 10-K and Other Financial Reports
The company maintains a website at lakecitybank.com. The 
company makes available free of charge on this site its annual 
report on Form 10-K, quarterly reports on Form 10-Q, current 
reports on Form 8-K and other reports filed or furnished 
pursuant to Section 13(a) or 15(d) of the Exchange Act as 
soon as reasonably practicable after it electronically files such 
material with, or furnishes it to, the Securities and Exchange 
Commission. The company will also provide copies of its filings 
free of charge upon written request to:
Lakeland Financial Corporation
Attn: Investor Relations
PO Box 1387
Warsaw IN 46581-1387
Corporate Governance 
Lakeland Financial Corporation corporate governance 
documents are available on the company’s website at 
lakecitybank.com or may be obtained in print form by 
contacting Tina Rensberger at (800) 827-4522.
Independent Registered Public
Accounting Firm
Crowe LLP
330 E Jefferson Boulevard
PO Box 7
South Bend, IN 46624-0007
Corporate Counsel
Barack Ferrazzano Kirschbaum & Nagelberg LLP
200 W Madison Street
Suite 3900
Chicago, IL 60606

2021 ANNUAL REPOR T

21

Lake City Bank Officers

Management Committee
David M. Findlay
President &

Chief Executive Officer

Michael E. Gavin
Executive Vice President

Chief Credit Officer

Lisa M. O’Neill
Executive Vice President
Chief Financial Officer

Eric H. Ottinger
Executive Vice President

Chief Commercial Banking Officer 

Kristin L. Pruitt
Executive Vice President

Chief Administrative Officer

Kyra E. Clark
Senior Vice President

Chief Human Resources Officer

J. Rickard Donovan
Senior Vice President
General Counsel

Stephanie R. Leniski
Senior Vice President

Chief Retail Banking Officer

Jonathan P. Steiner
Senior Vice President

Chief Wealth Advisory Officer

Brokerage
Vice President
Scott M. Hartman
Adam C. Johnston

Officer
Greg L. Emmack
Eric Frappier 

Commercial Banking
Senior Vice President—Regional 
Manager
Todd A. Bruce
Joseph F. Kessie
William R. Redman
J. Chad Stoltzfus
Camalyn M. Treadway

Vice President
Ronald L. BonDurant
Steven L. Brown
Brian D. Burrell
Nathan R. Conley
David E. Davis
John F. Dietzen
David S. Frey
Chad A. Glassburn 
Keith B. Goodman
Ryan L. Hart
Matthew J. Highbarger
Rodney B. Hooley
Karese E. Kitch
Gregory W. Lentz
Cory E. McClarnon
Patricia T. McNarney
Gavin S. Miller
Everett L. Nifong
Cameron V. Plew
Michael J. Ryan
Timothy M. Schlichte
D. Andrew Skaggs
Eric J. Steenman
Nicholas A. Toney
Steven J. Troike
Marshall C. Weadick
Christopher W. Wiggins
Amber M. Wolfer

Assistant Vice President
David J. Curry

Holly A. Davis
Corbin J. Holtsberry
Kelsey M. Jenkins
Cari J. Juillerat
Kris J. Kerlin
Sara B. Millspaugh
Luke C. Mungovan
Kevin R. Poe
Stacy M. Richardson
Robin R. Ritchie
Elizabeth A. Schmidlin

Officer
Virginia E. Wirt

Consumer & Home Loans
Senior Vice President
Kirtus D. Murray

Vice President
Denise M. Brennan
Sabrina N. Brown
Scott B. Bucher
Holly N. Clevenger
Glenn A. Goudey
Jodi L. Hammond
Jeffery W. Krusenklaus
W. John Pritz
Mark R. Rensner

Assistant Vice President
Chad J. Clinton
John J. (J.J.) Foster
Anna A. Jimenez
Susan R. McClanahan
Sarah J. Miller-Bontrager
Todd E. Pequignot
Amanda M. Tom

Officer
Sandra F. Medina

Corporate & Institutional Services
Vice President
Anna N. Corkill
Melanie A. McIntyre
Douglas R. Samuels
Sheena L. White
Tabitha A. Williamson

Assistant Vice President
Michelle L. Harris
Tiffany R. Mudd

Officer
Grant R. Toney

Credit Administration
Senior Vice President
Kimberly A. Hooley
Donald J. Robinson-Gay 

Vice President
Amanda R. Ellsworth
Cynthia J. Gianneschi
Bradford S. Grabow
Justin T. Hayes
Judd P. McNally
Benjamin A. Rice
Matthew R. Smith

Assistant Vice President
Bridget M. Camden
Megan E. Ottinger
Christoffer C. Penny
Daniel M. Sloan
Aaron T. Wood
Jeffrey L. Wyckoff

Officer
Joseph D. Burtnette
Victoria A. Fulton
Seth M. Greiner
Kyle A. Grimm
Trent W. Koble
Troy D. Tom
Thomas B. Weimer

22

2021  AN N U AL R EPO RT

Executive Administration
Officer 
Tina A. Rensberger

Finance & Treasury
Senior Vice President 
Jennifer M. Hurford—Treasurer
Brok A. Lahrman—Chief Accounting 
Officer

Vice President
Melissa D. Davison 
David J. Hughes
Ryan D. Neese
Stacy L. Price

Assistant Vice President
Samantha D. Ducey
Crystal A. Vander Bie
Beth A. Weber

Marketing
Vice President
Mary S. Horan

Assistant Vice President
Caitlin E. Steiner
Luke A. Weick

Operations
Senior Vice President
Lisa A. Fulton

Vice President
Michele R. Ganser
Shannan L. Hepler
Scot A. Karbach
Michelle L. Jacobsen
Jan R. Martin
Eric D. Wagoner
Donna J. Wolfe

Assistant Vice President
Lisa M. Bicknese
Sherri L. DiRico
Jill E. Garber
Miranda R. Jordon
Karla J. Kroll
Katrina L. Mills
Natalie M. Ousley
Melissa S. Rupe
Leslie R. Rutherford
Diane M. Wirth

Officer
Jennifer A. Bradley
Kelly S. Gochenour
Susan K. Hayes
Christine M. Himes
Brittney C. Hollopeter
Jennifer R. Kooistra
Cynthia L. Montel
Jennifer L. Mosier
Michele I. Myers
Maritza Patino
Carla A. Snyder

People Development
Vice President
Alice G. Hitchcock 
Mary A. Lepird
Tori L. Platt 

Assistant Vice President
Ana Karina Cervantes
Rhonda K. Frank
Brianna D. Kreczmer

Officer
Kristen J. Heiman
Marissa Rico

Property Management
Vice President
Rick Hatcher

Officer
Richard A. Hoover

Retail Banking
Senior Vice President—Retail Banking 
Regional Manager
Bruce A. Wright

Vice President—Retail Banking 
Regional Manager
Melissa J. Blosser
Karen A. Francis
Sara B. Hill
Pamela F. Messmore
Kimberly K. Strawbridge

Retail Administration
Vice President 
Lisa S. Fitzgerald

Assistant Vice President
Jean A. Ciriello

Officer
Megan L. Sutter
Justin Taylor

Risk Management
Senior Vice President
Matthew D. VanDeWielle

Vice President
Gloria J. Crawford
Jeannine P. Draper Cooley
Dianne C. Harris
Candy A. Little
Amanda M. Longmire 
Kyle G. Schmidt 

Assistant Vice President
Kristin D. Brown
Aaron T. Connell
Eric D. Neuenschwander
Becka J. Turnbow
Victoria L. Starr

Officer
Austin L. Bair
Wendy N. Brown
Hilda E. Cantu
Kristina R. Kiracofe
Kimberly A. Knoerzer
Dakotah B. Lantz
Ashley L. Pluta

Technology Services
Senior Vice President
Darrin M. McLaughlin

Vice President
Joanie L. Foreman
Christopher D. Merrill

Assistant Vice President
Kimberly K. Mattke

Officer
Jordan M. Bell
Matti E. Gray
Andrew D. Lockridge

Wealth Advisory Group
Senior Vice President
Andrew R. Haddock
James D. Westerfield

Vice President
Robert M. Congdon
Lili A. Dailey
Richard A. Delks
Kevin D. Hampton
Michelle L. Kindler
Jennifer I. King
Lisa A. Mansberger
Scott R. Tapley
Reneta U. Thurairatnam

Assistant Vice President
Steven B. Burnside
Leslie E. Rohrer

Officer
Deborah R. Cataldo
Adam L. Esterline

 
 
 
 
 
 
 
 
 
 
 
 
Lake City Bank Officers

Lake City Bank Offices

Akron 
Argos 
Auburn   
Bremen   
Columbia City 
Concord  
Elkhart Beardsley  
Elkhart Downtown 

Elkhart East 

Elkhart High School 
Elkhart Northwest 
Fishers   
Fort Wayne Downtown 

Fort Wayne Jefferson 
Fort Wayne North  
Fort Wayne Northeast 
Fort Wayne Southwest 
Goshen Downtown 
Goshen South 

Grace Village 
Granger  
Greenwood 
Huntington 
Indianapolis Clearwater 
Indianapolis Downtown 
Indianapolis Michigan Road 
Indianapolis North 

Jimtown  
Kendallville  
LaGrange 
Ligonier Downtown 
Ligonier South 
Medaryville 
Mentone  

Middlebury  
Milford 
Mishawaka 
Nappanee 
North Webster 
Pierceton 
Plymouth 
Rochester 
Shipshewana 
Silver Lake 
South Bend Downtown 
South Bend Northwest 
Syracuse 
Warsaw Downtown 
Warsaw East 
Warsaw North 
Warsaw West 
Winona Lake 

L. Jane Murphy 
Kimberly K. Vermillion 
Rebekah K. Hefty   
Sonia R. Teske 
Carolyn M. Ross 
Andrea R. Bowers   
Rebecca L. Miller   
Melissa J. Blosser  
Christina J. Myer    
Phillip G. Ensley 
Clayton J. Bright 
Emily E. Wold 
Emily E. Wold 
Dana L. Hess 
Bruce A. Wright  
Nichole L. Mendez  
Kristi L. Manwaring 
Steve D. Schumacher 
Andrew P. Dance 
Amy M. Weisman   
Angela M. Daly 
Kimberly K. Strawbridge 
Alma R. Jimenez 
Sheryl L. Harlan 
Kathryn A. Smith 
Joseph P. Waltermann 
Paula J. Whiting 
Dereck L. Stinson   
Jody M. Meyer 
Terry L. Bradley 
Sara B. Hill 
Ashley A. Gott 
Codie N. Gluchowski  
Brooke E. Bentley    
Mareen L. Barton   
Lori I. Cunningham 
Jana L. Miller 
Karen S. Scott 
Karen A. Francis 
Kimberly S. Orr 
Lindsay N. Stanifer 
Brooke C. Williams 
Brandon Prince 
Katina A. Stephenson 
Brenda S. Peterson 
Kelli-Anna Cook 
Carol D. Brown  
Penny S. Ramsey   
Kourtney M. Gray   
Sandra A. Nelson-Rowland   
Alexandra L. Mitchell 
Mark A. Berta 
Brittni A. Kuhn 
Shelly R. Kammerer 
Jennifer M. Flinn 
Pamela F. Messmore 
Kathleen Madden   
Sheryl L. Harlan 

Vice President, Retail Banking Officer
Assistant Vice President, Retail Banking Officer
Vice President, Retail Banking Officer
Assistant Vice President, Retail Banking Officer
Assistant Vice President, Retail Banking Officer
Assistant Vice President, Retail Banking Officer
Vice President, Retail Banking Officer
Vice President, Regional Manager
Assistant Retail Banking Officer
Vice President, Retail Banking Officer 
Assistant Retail Banking Officer
Assistant Vice President, Retail Banking Officer
Assistant Vice President, Retail Banking Officer
Vice President, Retail Banking Officer 
Senior Vice President, Regional Manager
Assistant Retail Banking Officer 
Assistant Vice President, Retail Banking Officer
Vice President, Retail Banking Officer 
Assistant Vice President, Retail Banking Officer
Vice President, Retail Banking Officer
Vice President, Retail Banking Officer
Vice President, Regional Manager
Assistant Retail Banking Officer
Assistant Vice President, Retail Banking Officer
Vice President, Retail Banking Officer
Vice President, Retail Banking Officer 
Vice President, Retail Banking Officer
Vice President, Retail Banking Officer
Vice President, Retail Banking Officer
Vice President, Retail Banking Officer
Vice President, Regional Manager
Assistant Retail Banking Officer
Retail Banking Officer
Retail Banking Officer
Retail Banking Officer
Assistant Vice President, Retail Banking Officer
Assistant Vice President, Retail Banking Officer
Assistant Vice President, Retail Banking Officer
Vice President, Regional Manager
Assistant Retail Banking Officer
Assistant Vice President, Retail Banking Officer 
Retail Banking Officer
Assistant Vice President, Retail Banking Officer
Vice President, Retail Banking Officer
Vice President, Retail Banking Officer
Assistant Vice President, Retail Banking Officer
Vice President, Retail Banking Officer 
Assistant Vice President, Retail Banking Officer
Retail Banking Officer
Assistant Vice President, Retail Banking Officer
Assistant Vice President, Retail Banking Officer
Vice President, Retail Banking Officer 
Retail Banking Officer
Vice President, Retail Banking Officer
Vice President, Retail Banking Officer
Vice President, Regional Manager
Assistant Vice President, Retail Banking Officer
Assistant Vice President, Retail Banking Officer

Forward Looking Statement 
This document (including information incorporated by reference) contains, and future oral and written statements of the Company and its management may contain, 
forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 with respect to the financial condition, results of operations, plans, 
objectives, future performance and business of the Company. Forward-looking statements, which may be based upon beliefs, expectations and assumptions of the 
Company’s management and on information currently available to management, are generally identifiable by the use of words such as “believe,” “expect,” “anticipate,” 
“plan,” “intend,” “estimate,” “may,” “will,” “would,” “could,” “should” or other similar expressions. Additionally, all statements in this document, including forward-looking 
statements, speak only as of the date they are made, and the Company undertakes no obligation to update any statement in light of new information or future events.
A number of factors, many of which are beyond the ability of the Company to control or predict, could cause actual results to differ materially from those in its forward-
looking statements. These factors include, among others, the following: (i) the strength of the local and national economy; (ii) the economic impact of future terrorist attacks 
and threats or acts of war and the response of the United States to any such attacks or threats; (iii) changes in state and federal laws, regulations and governmental policies 
concerning the Company’s general business; (iv) changes in interest rates and prepayment rates of the Company’s assets; (v) increased competition in the financial services 
sector and the inability to attract new customers; (vi) changes in technology and the ability to develop and maintain secure and reliable electronic systems; (vii) the loss of 
key executives or employees; (viii) changes in consumer spending; (ix) unexpected results of acquisitions; (x) unexpected outcomes of existing or new litigation involving the 
Company; and (xi) changes in accounting standards and practices. These risks and uncertainties should be considered in evaluating forward-looking statements and undue 
reliance should not be placed on such statements. Additional information concerning the Company and its business, including additional factors that could materially affect 
the Company’s financial results, is included in the Company’s filings with the Securities and Exchange Commission.

2021 ANNUAL REPOR T

23

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(888) 522-2265
LAKECITYBANK.COM

2021 ANNUAL REPORT

LAKELAND FINANCIAL CORPORATION